Table of contents

UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
Washington, D.C. 20549
___________________________
FORM 10-Q
___________________________
(Mark One)
QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
For the quarterly period ended June 30, 20192020
Or
TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
For the transition period from to
Commission File Number 0-25346
___________________________
ACI WORLDWIDE, INC.
(Exact name of registrant as specified in its charter)
___________________________
Delaware47-0772104
(State or other jurisdiction of incorporation or organization)(I.R.S. Employer Identification No.)
Delaware47-0772104
(State or other jurisdiction of incorporation or organization)(I.R.S. Employer Identification No.)
3520 Kraft Rd,Suite 300Naples,Florida34105
(Address of principal executive offices)(Zip code)
(239) (239) 403-4660
(Registrant’s telephone number, including area code)
___________________________
Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days.    Yes  ☒    No  ☐
Indicate by check mark whether the registrant has submitted electronically every Interactive Data File required to be submitted pursuant to Rule 405 of the Regulation S-T during the preceding 12 months (or for such shorter period that the registrant was required to submit such files).    Yes  ☒    No  ☐
Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, smaller reporting company, or an emerging growth company. See definitions of “large accelerated filer,” “accelerated filer,” “smaller reporting company,” and “emerging growth company” in Rule 12b-2 of the Exchange Act. (Check one):
Large accelerated filerAccelerated filer
Non-accelerated filerSmaller reporting company
Emerging growth company
If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act.  ☐
Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act).    Yes  ☐    No  ☒
As of August 5, 2019,3, 2020, there were 116,714,472116,388,958 shares of the registrant’s common stock outstanding.
Securities registered or to be registered pursuant to Section 12(b) of the Act.
Title of each classTrading Symbol(s)Name of each exchange on which registered
Common Stock, $0.005 par valueACIWNasdaq Global Select Market







2


PART I - FINANCIAL INFORMATION
ITEM 1. FINANCIAL STATEMENTS
ACI WORLDWIDE, INC. AND SUBSIDIARIES
CONDENSED CONSOLIDATED BALANCE SHEETS
(unaudited and in thousands, except share and per share amounts)

June 30,
2019
 December 31,
2018
June 30, 2020December 31, 2019
ASSETS   ASSETS
Current assets   Current assets
Cash and cash equivalents$139,396
 $148,502
Cash and cash equivalents$129,223  $121,398  
Receivables, net of allowances of $3,781 and $3,912, respectively286,393
 348,182
Receivables, net of allowances of $3,661 and $5,149, respectivelyReceivables, net of allowances of $3,661 and $5,149, respectively324,659  359,197  
Settlement assets613,290
 32,256
Settlement assets338,372  391,039  
Prepaid expenses30,645
 23,277
Prepaid expenses29,620  24,542  
Other current assets52,259
 14,260
Other current assets30,533  24,200  
Total current assets1,121,983
 566,477
Total current assets852,407  920,376  
Noncurrent assets   Noncurrent assets
Accrued receivables, net177,513
 189,010
Accrued receivables, net199,964  213,041  
Property and equipment, net70,805
 72,729
Property and equipment, net69,011  70,380  
Operating lease right-of-use assets62,316
 
Operating lease right-of-use assets54,816  57,382  
Software, net246,314
 137,228
Software, net216,287  234,517  
Goodwill1,279,472
 909,691
Goodwill1,280,226  1,280,525  
Intangible assets, net374,908
 168,127
Intangible assets, net335,697  356,969  
Deferred income taxes, net63,569
 27,048
Deferred income taxes, net59,301  51,611  
Other noncurrent assets53,440
 52,145
Other noncurrent assets69,868  72,733  
TOTAL ASSETS$3,450,320
 $2,122,455
TOTAL ASSETS$3,137,577  $3,257,534  
LIABILITIES AND STOCKHOLDERS’ EQUITY   LIABILITIES AND STOCKHOLDERS’ EQUITY
Current liabilities   Current liabilities
Accounts payable$46,975
 $39,602
Accounts payable$42,795  $37,010  
Settlement liabilities589,742
 31,605
Settlement liabilities314,017  368,719  
Employee compensation38,976
 38,115
Employee compensation36,717  29,318  
Current portion of long-term debt34,089
 20,767
Current portion of long-term debt34,206  34,148  
Deferred revenue79,311
 104,843
Deferred revenue73,729  65,784  
Other current liabilities81,156
 61,688
Other current liabilities78,995  76,971  
Total current liabilities870,249
 296,620
Total current liabilities580,459  611,950  
Noncurrent liabilities   Noncurrent liabilities
Deferred revenue59,122
 51,292
Deferred revenue63,692  53,155  
Long-term debt1,352,096
 650,989
Long-term debt1,282,889  1,339,007  
Deferred income taxes, net23,243
 31,715
Deferred income taxes, net31,140  32,053  
Operating lease liabilities50,550
 
Operating lease liabilities45,999  46,766  
Other noncurrent liabilities42,483
 43,608
Other noncurrent liabilities42,661  44,635  
Total liabilities2,397,743
 1,074,224
Total liabilities2,046,840  2,127,566  
Commitments and contingencies

 

Commitments and contingencies
Stockholders’ equity   Stockholders’ equity
Preferred stock; $0.01 par value; 5,000,000 shares authorized; no shares issued at June 30, 2019, and December 31, 2018
 
Common stock; $0.005 par value; 280,000,000 shares authorized; 140,525,055 shares issued at June 30, 2019, and December 31, 2018702
 702
Preferred stock; $0.01 par value; 5,000,000 shares authorized; 0 shares issued at June 30, 2020, and December 31, 2019Preferred stock; $0.01 par value; 5,000,000 shares authorized; 0 shares issued at June 30, 2020, and December 31, 2019—  —  
Common stock; $0.005 par value; 280,000,000 shares authorized; 140,525,055 shares issued at June 30, 2020, and December 31, 2019Common stock; $0.005 par value; 280,000,000 shares authorized; 140,525,055 shares issued at June 30, 2020, and December 31, 2019702  702  
Additional paid-in capital650,797
 632,235
Additional paid-in capital667,554  667,658  
Retained earnings843,530
 863,768
Retained earnings920,478  930,830  
Treasury stock, at cost, 23,840,186 and 24,401,694 shares at June 30, 2019, and December 31, 2018, respectively(349,426) (355,857)
Treasury stock, at cost, 24,158,059 and 24,538,703 shares at June 30, 2020, and December 31, 2019, respectivelyTreasury stock, at cost, 24,158,059 and 24,538,703 shares at June 30, 2020, and December 31, 2019, respectively(399,663) (377,639) 
Accumulated other comprehensive loss(93,026) (92,617)Accumulated other comprehensive loss(98,334) (91,583) 
Total stockholders’ equity1,052,577
 1,048,231
Total stockholders’ equity1,090,737  1,129,968  
TOTAL LIABILITIES AND STOCKHOLDERS’ EQUITY$3,450,320
 $2,122,455
TOTAL LIABILITIES AND STOCKHOLDERS’ EQUITY$3,137,577  $3,257,534  
The accompanying notes are an integral part of the condensed consolidated financial statements.
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ACI WORLDWIDE, INC. AND SUBSIDIARIES
CONDENSED CONSOLIDATED STATEMENTS OF OPERATIONS
(unaudited and in thousands, except per share amounts)

Three Months Ended
June 30,
 Six Months Ended
June 30,
Three Months Ended June 30,Six Months Ended June 30,
2019 2018 2019 20182020201920202019
Revenues       Revenues
Software as a service and platform as a service$172,499
 $113,600
 $281,056
 $217,880
Software as a service and platform as a service$180,573  $172,499  $373,523  $281,056  
License52,541
 45,555
 73,619
 73,601
License50,136  52,541  78,265  73,619  
Maintenance51,922
 55,048
 107,033
 111,707
Maintenance52,749  51,922  106,029  107,033  
Services20,656
 20,792
 41,765
 41,117
Services16,452  20,656  33,578  41,765  
Total revenues297,618
 234,995
 503,473
 444,305
Total revenues299,910  297,618  591,395  503,473  
Operating expenses       Operating expenses
Cost of revenue (1)155,240
 116,261
 270,181
 223,597
Cost of revenue (1)147,346  155,240  313,183  270,181  
Research and development39,235
 37,862
 75,429
 74,653
Research and development35,578  39,235  74,602  75,429  
Selling and marketing32,962
 33,160
 62,392
 65,053
Selling and marketing24,455  32,962  54,538  62,392  
General and administrative49,319
 28,837
 80,836
 57,486
General and administrative29,758  49,319  65,684  80,836  
Depreciation and amortization26,744
 21,033
 48,610
 42,378
Depreciation and amortization33,635  26,744  65,533  48,610  
Total operating expenses303,500
 237,153
 537,448
 463,167
Total operating expenses270,772  303,500  573,540  537,448  
Operating loss(5,882) (2,158) (33,975) (18,862)
Operating income (loss)Operating income (loss)29,138  (5,882) 17,855  (33,975) 
Other income (expense)       Other income (expense)
Interest expense(15,323) (9,717) (26,937) (19,082)Interest expense(14,142) (15,323) (31,313) (26,937) 
Interest income2,997
 2,742
 6,030
 5,486
Interest income2,954  2,997  5,854  6,030  
Other, net1,402
 (1,677) (510) (1,732)Other, net2,041  1,402  (7,717) (510) 
Total other income (expense)(10,924) (8,652) (21,417) (15,328)Total other income (expense)(9,147) (10,924) (33,176) (21,417) 
Loss before income taxes(16,806) (10,810) (55,392) (34,190)
Income (loss) before income taxesIncome (loss) before income taxes19,991  (16,806) (15,321) (55,392) 
Income tax expense (benefit)(22,531) 3,764
 (35,154) (188)Income tax expense (benefit)5,916  (22,531) (4,969) (35,154) 
Net income (loss)$5,725
 $(14,574) $(20,238) $(34,002)Net income (loss)$14,075  $5,725  $(10,352) $(20,238) 
Income (loss) per common share       Income (loss) per common share
Basic$0.05
 $(0.13) $(0.17) $(0.29)Basic$0.12  $0.05  $(0.09) $(0.17) 
Diluted$0.05
 $(0.13) $(0.17) $(0.29)Diluted$0.12  $0.05  $(0.09) $(0.17) 
Weighted average common shares outstanding       Weighted average common shares outstanding
Basic116,586
 115,548
 116,287
 115,595
Basic116,033  116,586  116,019  116,287  
Diluted118,786
 115,548
 116,287
 115,595
Diluted117,264  118,786  116,019  116,287  

(1) The cost of revenue excludes charges for depreciation but includes amortization of purchased and developed software for resale.
The accompanying notes are an integral part of the condensed consolidated financial statements.
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ACI WORLDWIDE, INC. AND SUBSIDIARIES
CONDENSED CONSOLIDATED STATEMENTS OF COMPREHENSIVE INCOME (LOSS)
(unaudited and in thousands)
 Three Months Ended
June 30,
 Six Months Ended
June 30,
 2019 2018 2019 2018
Net income (loss)$5,725
 $(14,574) $(20,238) $(34,002)
Other comprehensive loss:       
Foreign currency translation adjustments(1,730) (12,907) (409) (7,248)
Total other comprehensive loss(1,730) (12,907) (409) (7,248)
Comprehensive income (loss)$3,995
 $(27,481) $(20,647) $(41,250)
The accompanying notes are an integral part of the condensed consolidated financial statements.
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ACI WORLDWIDE, INC. AND SUBSIDIARIES
CONDENSED CONSOLIDATED STATEMENTS OF COMPREHENSIVE INCOME (LOSS)
(unaudited and in thousands)
Three Months Ended June 30,Six Months Ended June 30,
2020201920202019
Net income (loss)$14,075  $5,725  $(10,352) $(20,238) 
Other comprehensive loss:
Foreign currency translation adjustments(582) (1,730) (6,751) (409) 
Total other comprehensive loss(582) (1,730) (6,751) (409) 
Comprehensive income (loss)$13,493  $3,995  $(17,103) $(20,647) 

The accompanying notes are an integral part of the condensed consolidated financial statements.
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ACI WORLDWIDE, INC. AND SUBSIDIARIES
CONDENSED CONSOLIDATED STATEMENTS OF STOCKHOLDERS’ EQUITY
(unaudited and in thousands, except share amounts)

 Three Months Ended June 30, 2019
 Common Stock Additional
Paid-in Capital
 Retained Earnings Treasury Stock Accumulated Other
Comprehensive Income (Loss)
 Total
Balance as of March 31, 2019$702
 $636,960
 $837,805
 $(351,587) $(91,296) $1,032,584
Net income
 
 5,725
 
 
 5,725
Other comprehensive loss
 
 
 
 (1,730) (1,730)
Stock-based compensation
 14,372
 
 
 
 14,372
Shares issued and forfeited, net, under stock plans including income tax benefits
 (535) 
 2,346
 
 1,811
Repurchase of restricted share awards and restricted share units for tax withholdings
 
 
 (185) 
 (185)
Balance as of June 30, 2019$702
 $650,797
 $843,530
 $(349,426) $(93,026) $1,052,577
            
            
 Three Months Ended June 30, 2018
 Common Stock Additional
Paid-in Capital
 Retained Earnings Treasury Stock Accumulated Other
Comprehensive Income (Loss)
 Total
Balance as of March 31, 2018$702
 $616,913
 $775,419
 $(342,316) $(71,697) $979,021
Net loss
 
 (14,574) 
 
 (14,574)
Other comprehensive loss
 
 
 
 (12,907) (12,907)
Stock-based compensation
 7,705
 
 
 
 7,705
Shares issued and forfeited, net, under stock plans including income tax benefits
 233
 
 6,325
 
 6,558
Repurchase of 1,000,000 shares of common stock
 
 
 (23,414) 
 (23,414)
Repurchase of restricted share awards for tax withholdings
 
 
 (1,674) 
 (1,674)
Balance as of June 30, 2018$702
 $624,851
 $760,845
 $(361,079) $(84,604) $940,715
Three Months Ended June 30, 2020
Common StockAdditional
Paid-in Capital
Retained EarningsTreasury StockAccumulated Other
Comprehensive Loss
Total
Balance as of March 31, 2020$702  $656,723  $906,403  $(398,278) $(97,752) $1,067,798  
Net income—  —  14,075  —  —  14,075  
Other comprehensive loss—  —  —  —  (582) (582) 
Stock-based compensation—  7,932  —  —  —  7,932  
Shares issued and forfeited, net, under stock plans—  2,899  —  (1,234) —  1,665  
Repurchase of stock-based compensation awards for tax withholdings—  —  —  (151) —  (151) 
Balance as of June 30, 2020$702  $667,554  $920,478  $(399,663) $(98,334) $1,090,737  
Three Months Ended June 30, 2019
Common StockAdditional
Paid-in Capital
Retained EarningsTreasury StockAccumulated Other
Comprehensive Loss
Total
Balance as of March 31, 2019$702  $636,960  $837,805  $(351,587) $(91,296) $1,032,584  
Net income—  —  5,725  —  —  5,725  
Other comprehensive loss—  —  —  —  (1,730) (1,730) 
Stock-based compensation—  14,372  —  —  —  14,372  
Shares issued and forfeited, net, under stock plans—  (535) —  2,346  —  1,811  
Repurchase of stock-based compensation awards for tax withholdings—  —  —  (185) —  (185) 
Balance as of June 30, 2019$702  $650,797  $843,530  $(349,426) $(93,026) $1,052,577  
The accompanying notes are an integral part of the condensed consolidated financial statements.
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ACI WORLDWIDE, INC. AND SUBSIDIARIES
CONDENSED CONSOLIDATED STATEMENTS OF STOCKHOLDERS’ EQUITY
(unaudited and in thousands, except share amounts)

Six Months Ended June 30, 2020
Common Stock
Additional
Paid-in Capital
Retained EarningsTreasury Stock
Accumulated Other
Comprehensive Loss
Total
Balance as of December 31, 2019Balance as of December 31, 2019$702  $667,658  $930,830  $(377,639) $(91,583) $1,129,968  
Net lossNet loss—  —  (10,352) —  —  (10,352) 
Other comprehensive lossOther comprehensive loss—  —  —  —  (6,751) (6,751) 
Stock-based compensationStock-based compensation—  14,882  —  —  —  14,882  
Shares issued and forfeited, net, under stock plansShares issued and forfeited, net, under stock plans—  (14,986) —  17,981  —  2,995  
Repurchase of 1,000,000 shares of common stockRepurchase of 1,000,000 shares of common stock—  —  —  (28,881) —  (28,881) 
Repurchase of stock-based compensation awards for tax withholdingsRepurchase of stock-based compensation awards for tax withholdings—  —  —  (11,124) —  (11,124) 
Balance as of June 30, 2020Balance as of June 30, 2020$702  $667,554  $920,478  $(399,663) $(98,334) $1,090,737  
Six Months Ended June 30, 2019Six Months Ended June 30, 2019
Common Stock Additional
Paid-in Capital
 Retained Earnings Treasury Stock Accumulated Other
Comprehensive Income (Loss)
 TotalCommon Stock
Additional
Paid-in Capital
Retained EarningsTreasury Stock
Accumulated Other
Comprehensive Loss
Total
Balance as of December 31, 2018$702
 $632,235
 $863,768
 $(355,857) $(92,617) $1,048,231
Balance as of December 31, 2018$702  $632,235  $863,768  $(355,857) $(92,617) $1,048,231  
Net loss
 
 (20,238) 
 
 (20,238)Net loss—  —  (20,238) —  —  (20,238) 
Other comprehensive loss
 
 
 
 (409) (409)Other comprehensive loss—  —  —  —  (409) (409) 
Stock-based compensation
 20,957
 
 
 
 20,957
Stock-based compensation—  20,957  —  —  —  20,957  
Shares issued and forfeited, net, under stock plans including income tax benefits
 (2,395) 
 9,871
 
 7,476
Shares issued and forfeited, net, under stock plansShares issued and forfeited, net, under stock plans—  (2,395) —  9,871  —  7,476  
Repurchase of 23,802 shares of common stock
 
 
 (631) 
 (631)Repurchase of 23,802 shares of common stock—  —  —  (631) —  (631) 
Repurchase of restricted share awards and restricted share units for tax withholdings
 
 
 (2,809) 
 (2,809)
Repurchase of stock-based compensation awards for tax withholdingsRepurchase of stock-based compensation awards for tax withholdings—  —  —  (2,809) —  (2,809) 
Balance as of June 30, 2019$702
 $650,797
 $843,530
 $(349,426) $(93,026) $1,052,577
Balance as of June 30, 2019$702  $650,797  $843,530  $(349,426) $(93,026) $1,052,577  
           
           
Six Months Ended June 30, 2018
Common Stock 
Additional
Paid-in Capital
 Retained Earnings Treasury Stock 
Accumulated Other
Comprehensive Income (Loss)
 Total
Balance as of December 31, 2017$702
 $610,345
 $550,866
 $(319,960) $(77,356) $764,597
Net loss
 
 (34,002) 
 
 (34,002)
Other comprehensive loss
 
 
 
 (7,248) (7,248)
Stock-based compensation
 14,067
 
 
 
 14,067
Shares issued and forfeited, net, under stock plans including income tax benefits
 439
 
 15,996
 
 16,435
Repurchase of 2,346,427 shares of common stock
 
 
 (54,527) 
 (54,527)
Repurchase of restricted share awards for tax withholdings
 
 
 (2,588) 
 (2,588)
Cumulative effect of accounting change, ASC 606
 
 243,981
 
 
 243,981
Balance as of June 30, 2018$702
 $624,851
 $760,845
 $(361,079) $(84,604) $940,715
The accompanying notes are an integral part of the condensed consolidated financial statements.

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ACI WORLDWIDE, INC. AND SUBSIDIARIES
CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS
(unaudited and in thousands)
 Six Months Ended
June 30,
 2019 2018
Cash flows from operating activities:   
Net loss$(20,238) $(34,002)
Adjustments to reconcile net loss to net cash flows from operating activities:   
Depreciation11,831
 11,875
Amortization42,799
 37,469
Amortization of operating lease right-of-use assets7,029
 
Amortization of deferred debt issuance costs1,683
 1,445
Deferred income taxes(41,331) (3,044)
Stock-based compensation expense20,957
 14,067
Other1,533
 (248)
Changes in operating assets and liabilities, net of impact of acquisitions:   
Receivables88,596
 67,689
Accounts payable1,294
 (3,658)
Accrued employee compensation(1,163) (5,805)
Current income taxes(5,634) (7,243)
Deferred revenue(17,981) 10,142
Other current and noncurrent assets and liabilities(32,510) (17,576)
Net cash flows from operating activities56,865
 71,111
Cash flows from investing activities:   
Purchases of property and equipment(9,915) (11,108)
Purchases of software and distribution rights(11,300) (16,776)
Acquisition of businesses, net of cash acquired(758,546) 
Other
 (1,467)
Net cash flows from investing activities(779,761) (29,351)
Cash flows from financing activities:   
Proceeds from issuance of common stock1,753
 1,564
Proceeds from exercises of stock options5,816
 14,906
Repurchase of restricted share awards and restricted share units for tax withholdings(2,809) (2,588)
Repurchases of common stock(631) (54,527)
Proceeds from revolving credit facility250,000
 85,000
Repayment of revolving credit facility(15,000) (84,000)
Proceeds from term portion of credit agreement500,000
 
Repayment of term portion of credit agreement(9,424) (10,375)
Payments for debt issuance costs(12,830) 
Payments on other debt(2,220) (1,550)
Net cash flows from financing activities714,655
 (51,570)
Effect of exchange rate fluctuations on cash(865) (867)
Net decrease in cash and cash equivalents(9,106) (10,677)
Cash and cash equivalents, beginning of period148,502
 69,710
Cash and cash equivalents, end of period$139,396
 $59,033
Supplemental cash flow information   
Income taxes paid$15,476
 $20,613
Interest paid$23,937
 $17,297

Six Months Ended June 30,
20202019
Cash flows from operating activities:
Net loss$(10,352) $(20,238) 
Adjustments to reconcile net loss to net cash flows from operating activities:
Depreciation11,752  11,831  
Amortization57,762  42,799  
Amortization of operating lease right-of-use assets8,801  7,029  
Amortization of deferred debt issuance costs2,416  1,683  
Deferred income taxes(4,742) (41,331) 
Stock-based compensation expense14,882  20,957  
Other1,772  1,533  
Changes in operating assets and liabilities, net of impact of acquisitions:
Receivables29,053  88,596  
Accounts payable6,287  1,294  
Accrued employee compensation8,177  (1,163) 
Current income taxes(9,367) (5,634) 
Deferred revenue22,236  (17,981) 
Other current and noncurrent assets and liabilities(13,148) (32,510) 
Net cash flows from operating activities125,529  56,865  
Cash flows from investing activities:
Purchases of property and equipment(10,615) (9,915) 
Purchases of software and distribution rights(15,057) (11,300) 
Acquisition of businesses, net of cash acquired—  (758,546) 
Net cash flows from investing activities(25,672) (779,761) 
Cash flows from financing activities:
Proceeds from issuance of common stock1,894  1,753  
Proceeds from exercises of stock options1,122  5,816  
Repurchase of stock-based compensation awards for tax withholdings(11,124) (2,809) 
Repurchases of common stock(28,881) (631) 
Proceeds from revolving credit facility30,000  250,000  
Repayment of revolving credit facility(69,000) (15,000) 
Proceeds from term portion of credit agreement—  500,000  
Repayment of term portion of credit agreement(19,475) (9,424) 
Payments for debt issuance costs—  (12,830) 
Payments on or proceeds from other debt, net(4,686) (2,220) 
Net cash flows from financing activities(100,150) 714,655  
Effect of exchange rate fluctuations on cash8,118  (865) 
Net increase (decrease) in cash and cash equivalents7,825  (9,106) 
Cash and cash equivalents, beginning of period121,398  148,502  
Cash and cash equivalents, end of period$129,223  $139,396  
Supplemental cash flow information
Income taxes paid$12,121  $15,476  
Interest paid$29,026  $23,937  
The accompanying notes are an integral part of the condensed consolidated financial statements.
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ACI WORLDWIDE, INC. AND SUBSIDIARIES
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS
(unaudited)
1. Condensed Consolidated Financial Statements
The unaudited condensed consolidated financial statements include the accounts of ACI Worldwide, Inc. and its wholly-owned subsidiaries (collectively, the “Company”). All intercompany balances and transactions have been eliminated. The condensed consolidated financial statements as of June 30, 2019,2020, and for the three and six months ended June 30, 20192020 and 2018,2019, are unaudited and reflect all adjustments of a normal recurring nature, which are, in the opinion of management, necessary for a fair presentation, in all material respects, of the financial position and operating results for the interim periods. The condensed consolidated balance sheet as of December 31, 2018,2019, is derived from the audited financial statements. Certain prior period amounts have been reclassified to conform to current year presentation. The Company reclassified $32.3 million from other current assets to settlement assets and $31.6 million from other current liabilities to settlement liabilities in the condensed consolidated balance sheet as of December 31, 2018.

The condensed consolidated financial statements contained herein should be read in conjunction with the consolidated financial statements and notes thereto contained in the Company’s annual report on Form 10-K for the fiscal year ended December 31, 2018,2019, filed on March 1, 2019.February 27, 2020. Results for the three and six months ended June 30, 2019,2020, are not necessarily indicative of results that may be attained in the future.

The preparation of condensed consolidated financial statements in conformity with accounting principles generally accepted in the United States (“U.S. GAAP”) requires management to make judgments, estimates, and assumptions that affect the reported amounts of assets and liabilities and disclosure of contingent assets and liabilities at the date of the condensed consolidated financial statements and the reported amounts of revenues and expenses during the reporting period. Actual results could differ from those estimates.

Risks and Uncertainties
The Company is subject to risks and uncertainties as a result of the COVID-19 pandemic. The extent of the impact of the COVID-19 pandemic on the Company's business is highly uncertain and difficult to predict, as the response to the pandemic and available information continues to be evolving. The Company has experienced changes in volumes for certain Merchant and Biller customers and has received limited requests for extended payment terms under existing contracts. Furthermore, capital markets and economies worldwide have also been negatively impacted by the COVID-19 pandemic, and it is possible that it could cause a local and/or global economic recession. Such economic disruption could have a material adverse effect on our business as our customers curtail and reduce capital and overall spending. Policymakers around the globe have responded with fiscal policy actions to support the economy as a whole. The magnitude and overall effectiveness of these actions remains uncertain.

The severity of the impact of the COVID-19 pandemic on the Company's business will depend on a number of factors, including, but not limited to, the duration and severity of the pandemic and the extent and severity of the impact on the Company's customers, all of which are uncertain and cannot be predicted. The Company's future results of operations and liquidity could be adversely impacted by delays in payments of outstanding receivable amounts beyond normal payment terms, uncertain demand, and the impact of any initiatives or programs that the Company may undertake to address financial and operations challenges faced by its customers. As of the date of issuance of these condensed consolidated financial statements, the extent to which the COVID-19 pandemic may materially impact the Company's financial condition, liquidity, or results of operations is uncertain.

Other Current LiabilitiesLiabilities
The components of other current liabilities are included in the following table (in thousands):
June 30, 2020December 31, 2019
Operating lease liabilities$13,976  $15,049  
Vendor financed licenses17,873  9,667  
Royalties payable5,097  6,107  
Accrued interest8,868  9,212  
Other33,181  36,936  
Total other current liabilities$78,995  $76,971  
 June 30,
2019
 December 31,
2018
Operating lease liabilities$15,193
 $
Vendor financed licenses13,574
 3,551
Accrued interest9,660
 8,407
Royalties payable5,693
 11,318
Other37,036
 38,412
Total other current liabilities$81,156
 $61,688


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Settlement Assets and Liabilities
Individuals and businesses settle their obligations to the Company’s various billerBiller clients using credit or debit cards or via automated clearing house (“ACH”) payments. The Company creates a receivable for the amount due from the credit or debit card processor and an offsetting payable to the client. Upon confirmation that the funds have been received, the Company settles the obligation to the client. Due to timing, in some instances, the Company may (1) receive the funds into bank accounts controlled by and in the Company’s name that are not disbursed to its clients by the end of the day, resulting in a settlement deposit on the Company’s books.books and (2) disburse funds to its clients in advance of receiving funds from the credit or debit card processor, resulting in a net settlement receivable position.

Off Balance Sheet Settlement Accounts
The Company also enters into agreements with certain billerBiller clients to process payment funds on their behalf. When an ACH or automated teller machine network payment transaction is processed, a transaction is initiated to withdraw funds from the designated source account and deposit them into a settlement account, which is a trust account maintained for the benefit of the Company’s clients. A simultaneous transaction is initiated to transfer funds from the settlement account to the intended destination account. These “back to back” transactions are designed to settle at the same time, usually overnight, such that the Company receives the funds from the source at the same time as it sends the funds to their destination. However, due to the transactions being with various financial institutions there may be timing differences that result in float balances. These funds are maintained in accounts
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for the benefit of the client, which is separate from the Company’s corporate assets. As the Company does not take ownership of the funds, these settlement accounts are not included in the Company’s balance sheet. The Company is entitled to interest earned on the fund balances. The collection of interest on these settlement accounts is considered in the Company’s determination of its fee structure for clients and represents a portion of the payment for services performed by the Company. The amount of settlement funds as of June 30, 2019,2020, and December 31, 2018,2019, was $203.2$165.9 million and $256.5$274.0 million, respectively.

Fair Value
The fair value of the Company’s Credit Agreement approximates the carrying value due to the floating interest rate (Level 2 of the fair value hierarchy). The Company measures the fair value of its Senior Notes based on Level 2 inputs, which include quoted market prices and interest rate spreads of similar securities. The fair value of the Company’s 5.750% Senior Notes due 2026 (“2026 Notes”) was $416.7 million and $432.0 million as of June 30, 2019,2020, and December 31, 2018, was $418.0 million and $395.0 million,2019, respectively.

The fair values of cash and cash equivalents approximate the carrying values due to the short period of time to maturity (Level 2 of the fair value hierarchy).

Goodwill
In accordance with the Accounting Standards Codification (“ASC”) 350, Intangibles – Goodwill and Other, the Company assesses goodwill for impairment annually during the fourth quarter of its fiscal year using October 1 balances or when there is evidence that events or changes in circumstances indicate that the carrying amount of the asset may not be recovered. The Company evaluates goodwill at the reporting unit level and has identified its operatingreportable segments, ACI On Demand and ACI On Premise, as itsthe reporting units.

Changes in the carrying amount of goodwill attributable to each reporting unit during the six months ended June 30, 2019,2020, were as follows (in thousands):
ACI On DemandACI On PremiseTotal
Gross Balance, prior to December 31, 2019$554,617  $773,340  $1,327,957  
Total impairment prior to December 31, 2019—  (47,432) (47,432) 
Balance, December 31, 2019554,617  725,908  1,280,525  
Goodwill from acquisitions (1)(299) —  (299) 
Balance, June 30, 2020$554,318  $725,908  $1,280,226  

(1)Goodwill from acquisitions relates to adjustments in the goodwill recorded for the acquisition of E Commerce Group Products, Inc. ("ECG"), along with ECG's subsidiary, Speedpay, Inc. (collectively referred to as "Speedpay") and Walletron, Inc. ("Walletron"), as discussed in Note 3, Acquisition.

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  ACI On Demand ACI On Premise Total
Gross Balance, prior to December 31, 2018 $183,783
 $773,340
 $957,123
Total impairment prior to December 31, 2018 
 (47,432) (47,432)
Balance, December 31, 2018 183,783
 725,908
 909,691
Goodwill from acquisitions (1) 369,781
 
 369,781
Balance, June 30, 2019 $553,564
 $725,908
 $1,279,472
(1)
Goodwill from acquisitions relates to the goodwill recorded for the acquisition of E Commerce Group Products, Inc. ("ECG"), along with ECG's subsidiary, Speedpay, Inc. (collectively referred to as "Speedpay") and Walletron, Inc. ("Walletron"), as discussed in Note 3, Acquisitions. The purchase price allocations for Speedpay and Walletron are preliminary as of June 30, 2019, and are subject to future changes during the maximum one-year measurement period.

Recoverability of goodwill is measured using a discounted cash flow valuation model incorporating discount rates commensurate with the risks involved. Use of a discounted cash flow model is common practice in impairment testing in the absence of available transactional market evidence to determine the fair value. The calculated fair value was substantially in excess of the current carrying value for all reporting units based upon the October 1, 2018,2019, annual impairment test. Given the adverse economic and market conditions caused by the COVID-19 pandemic, the Company considered a variety of qualitative factors to determine if an additional quantitative impairment test and there have been no indicationswas required subsequent to our annual impairment test. Based on a variety of impairmentfactors, including the excess of the fair value over the carrying amount in the subsequent periods.most recent impairment test, we determined that an additional quantitative impairment test was not required.

Equity Method Investment
On July 23, 2019, the Company invested $18.3 million for a 30% non-controlling financial interest in a payment technology and services company in India. The Company accounted for this investment using the equity method in accordance with ASC 323, Investments - Equity Method and Joint Ventures. The Company records its share of earnings and losses in the investment on a one-quarter lag basis. Accordingly, the Company recorded an investment of $18.1 million and $18.5 million, which is included in other noncurrent assets in the condensed consolidated balance sheet as of June 30, 2020 and December 31, 2019, respectively.

Name Change
Effective January 1, 2020, Official Payments Corporation, a wholly owned subsidiary, changed its name to ACI Payments, Inc. An amended and restated certificate of incorporation was filed with the state of Delaware to reflect the change. The Official Payments Corporation name and corresponding trade name may continue to be used until all stationary and marketing materials are transitioned to ACI Payments, Inc. equivalents.

New Accounting Standards Recently Adopted
In FebruaryJune 2016, the Financial Accounting Standards Board (“FASB”("FASB") issued Accounting Standards Update (“ASU”("ASU") 2016-2, Leases (codified as “ASC 842”). ASC 842 requires lessees to recognize right-of-use (“ROU”) assets and lease liabilities on the balance sheet for all leases unless, as a policy election, a lessee elects not to apply ASC 842 to short-term leases. In addition, this standard requires both lessees and lessors to disclose certain key information about lease transactions. The Company adopted ASC 842 on January 1, 2019 (the effective date), using the optional transition method to not apply the new lease standard in the comparative periods presented and elected the “practical expedient package”, which permits the Company to not reassess prior conclusions about lease identification, lease classification, and initial direct costs. ASC 842 also provides practical expedients for the Company’s ongoing accounting including the combination of lease and non-lease components into a single lease component which the Company has elected to apply to its facilities leases. As of January 1, 2019, the Company recognized ROU assets and operating lease liabilities of $63.3 million and $68.6 million, respectively. Refer to Note 13, Leases, for further details.

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In February 2018, the FASB issued ASU 2018-2, Income Statement-Reporting Comprehensive Income: Reclassification of Certain Tax Effects from Accumulated Other Comprehensive Income. This ASU provides an option to reclassify stranded tax effects within accumulated other comprehensive income (“AOCI”) to retained earnings in each period in which the effect of the change in the U.S. federal corporate income tax rate in the 2017 U.S. Tax Cuts and Jobs Act (or portion thereof) is recorded. This ASU requires disclosure of a description of the accounting policy for releasing income tax effects from AOCI; whether election is made to reclassify the stranded income tax effects from the 2017 U.S. Tax Cuts and Jobs Act; and information about the income tax effects that are reclassified. The Company adopted ASU 2018-2 as of January 1, 2019. The adoption of ASU 2018-2 did not have an impact on the condensed consolidated balance sheet, results of operations, and statement of cash flows.

Recently Issued Accounting Standards Not Yet Effective
In June 2016, the FASB issued ASU 2016-13, Financial Instruments – Credit Losses: Measurement of Credit Losses on Financial Instruments, and subsequentcodified as ASC 326. Subsequent amendments to the guidance were issued as follows: ASU 2018-19 in November 2018,2018; ASU 2019-04 in April 2019, and2019; ASU 2019-05 in May 2019.2019; ASU's 2019-10 and 2019-11 in November 2019; and ASU 2020-02 in February 2020. This ASU provides financial statement users with more decision-useful information about the expected credit losses on financial instruments and other commitments to extend credit held by a reporting entity at each reporting date. The amendments in ASU 2016-13 replace the incurred loss impairment methodology in current U.S. GAAP with a methodology that reflects expected credit losses and requires consideration of a broader range of reasonable and supportable information to inform credit loss estimates. The Company will beis required to use a forward-looking expected credit loss model for accountsbilled and accrued receivables. The Company adopted ASU 2016-13 as of January 1, 2020. The adoption of ASU 2016-13 did not have a material impact on the condensed consolidated financial statements.

In February 2020, the FASB issued ASU 2020-03, Codification Improvements to Financial Instruments, which clarifies or improves various financial instruments topics in the accounting standards codification to increase stakeholder awareness. ASU 2020-03 was effective upon issuance and did not have a material impact on the condensed consolidated financial statements.

In March 2020, the FASB issued ASU 2020-04, Reference Rate Reform (Topic 848): Facilitation of the Effects of Reference Rate Reform on Financial Reporting. The update provides optional guidance for a limited period of time to ease potential accounting impacts associated with transitioning away from reference rates that are expected to be discontinued, such as the London Interbank Offered Rate (“LIBOR”). This guidance includes optional expedients and exceptions for applying U.S. GAAP to transactions affected by reference rate reform if certain criteria are met. ASU 2020-04 is effective for all entities as of March 12, 2020, through December 31, 2022, when the reference rate replacement activity is expected to be completed. The adoption of ASU 2020-04 did not have an impact on the Company's condensed consolidated financial statements.

Recently Issued Accounting Standards Not Yet Effective
In December 2019, the FASB issued ASU 2019-12, Income Taxes (Topic 740): Simplifying the Accounting for Income Taxes, as part of its initiative to reduce complexity in accounting standards. The amendments in this update simplify the accounting for income taxes by removing certain exceptions within ASC 740, as well as clarify and simplify other aspects of the accounting for income taxes to promote consistency among reporting entities. ASU 2019-12 is effective for annual and interim periods beginning after December 15, 2019.2020. The Company is currently assessing the impact the adoption of ASU 2016-132019-12 will have on its condensed consolidated balance sheet, resultsfinancial statements.
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2. Revenue
In accordance with ASC 606, Revenue From Contracts With Customers, revenue is recognized upon transfer of control of promised products and/or services to customers in an amount that reflects the consideration the Company expects to receive in exchange for those products and services. Revenue is recognized net of any taxes collected from customers and subsequently remitted to governmental authorities. Refer toSee Note 11,10, Segment Information,, for further details,additional information, including disaggregation of revenue based on primary solution category and geographic location.

Total receivables represent amounts billed and amounts earned that are to be billed in the future (i.e., accrued receivables). Included in accrued receivables are services, software as a service ("SaaS"), and platform as a service ("PaaS") revenues earned in the current period but billed in the following period, and amounts due under multi-year software license arrangements with extended payment terms for which the Company has an unconditional right to invoice and receive payment subsequent to invoicing.

Total receivables, net is comprised of the following (in thousands):
June 30, 2020December 31, 2019
Billed receivables$183,408  $213,654  
Allowance for doubtful accounts(3,661) (5,149) 
Billed receivables, net179,747  208,505  
Accrued receivables374,845  399,302  
Significant financing component(29,969) (35,569) 
Total accrued receivables, net344,876  363,733  
Less: current accrued receivables155,320  161,714  
Less: current significant financing component(10,408) (11,022) 
Total long-term accrued receivables, net199,964  213,041  
Total receivables, net$524,623  $572,238  
 June 30,
2019
 December 31,
2018
Billed receivables$158,052
 $239,275
Allowance for doubtful accounts(3,781) (3,912)
Billed receivables, net154,271
 235,363
Accrued receivables341,417
 336,858
Significant financing component(31,782) (35,029)
Total accrued receivables, net309,635
 301,829
Less: current accrued receivables142,248
 123,053
Less: current significant financing component(10,126) (10,234)
Total long-term accrued receivables, net177,513
 189,010
Total receivables, net$463,906
 $537,192


No customer accounted for more than 10% of the Company’s consolidated receivables balance as of June 30, 2019,2020, or December 31, 2018.2019.

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Deferred revenue includes amounts due or received from customers for software licenses, maintenance, services, and/or SaaS and PaaS services in advance of recording the related revenue.

Changes in deferred revenue were as follows (in thousands):
Balance, December 31, 2019$118,939 
Deferral of revenue80,744 
Recognition of deferred revenue(60,410)
Foreign currency translation(1,852)
Balance, June 30, 2020$137,421 
Balance, December 31, 2018$156,135
Deferral of revenue79,147
Recognition of deferred revenue(97,104)
Foreign currency translation255
Balance, June 30, 2019$138,433


Revenue allocated to remaining performance obligations represents contracted revenue that will be recognized in future periods, which is comprised of deferred revenue and amounts that will be invoiced and recognized as revenue in future periods. This does not include:
Revenue that will be recognized in future periods from capacity overages that are accounted for as a usage-based royalty.
SaaS and PaaS revenue from variable consideration that will be recognized in accordance with the ‘right to invoice’ practical expedient.
SaaS and PaaS revenue from variable consideration that will be recognized in accordance with the direct allocation method.

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Revenue allocated to remaining performance obligations was $647.8$672.2 million as of June 30, 2019,2020, of which the Company expects to recognize approximately 45%44% over the next 12 months and the remainder thereafter.

During the three and six months ended June 30, 20192020 and 2018,2019, revenue recognized by the Company from performance obligations satisfied in previous periods was not significant.
3. Acquisition
Speedpay
On May 9, 2019, the Company acquired Speedpay, a subsidiary of The Western Union Company (“Western Union”), for $755.3$754.1 million in cash, including working capital adjustments, pursuant to a Stock Purchase Agreement, among the Company, Western Union, and ACI Worldwide Corp., a wholly owned subsidiary of the Company. The Company has included the financial results of Speedpay in the condensed consolidated financial statements from the date of acquisition. The combination of the Company and Speedpay bill pay solutions serves more than 4,000 customers across the U.S., bringing expanded reach in existing and complementary market segments such as consumer finance, insurance, healthcare, higher education, utilities, government, and mortgage. The acquisition of Speedpay increasesincreased the scale of the Company’s On Demand platform business and allows the acceleration of platform innovation through increased research and development and investment in ACIACI's On Demand'sDemand platform infrastructure.

To fund the acquisition, the Company amended its existing Credit Agreement, dated February 24, 2017, for an additional $500.0 million senior secured term loan (“Delayed Draw Term Loan”), in addition to drawing $250.0 million on the available Revolving Credit Facility. See Note 4, Debt, for terms of the Credit Agreement. The remaining acquisition consideration was funded with cash on hand.

The Company expensed approximately $16.6 million and $21.3 million of costs related to the acquisition of Speedpay for the three and six months ended June 30, 2019, respectively. These costs, which consist primarily of investment bank, consulting, and legal fees, are included in general and administrative expenses in the accompanying condensed consolidated statements of operations.

Speedpay contributed approximately $80.2 million in total revenue and $15.0 million in total operating income for the three months ended June 30, 2020. Speedpay contributed approximately $168.9 million in total revenue and $27.3 million in total operating income for the six months ended June 30, 2020. Speedpay contributed approximately $49.3 million in total revenue and $7.6 million in total operating income for the three and six months ended June 30, 2019.

The consideration paid by the Company to complete the acquisition has been allocated preliminarily to the assets acquired and liabilities assumed based upon estimated fair values as of the date of the acquisition. The allocation of purchase price is based upon external valuation and other analyses that have not been completed as of the date of this filing, including, but not limited to, certain tax matters, software, intangible assets, and accrued liabilities. Accordingly, the purchase price allocations are preliminary and are subject to future adjustments during the maximum one-year allocation period.
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In connection with the acquisition, the Company recorded the following amounts based upon its preliminary purchase price allocation as of June 30, 2019, which are subject to completion of the valuation and other analyses2020 (in thousands, except weighted average useful lives):
AmountWeighted Average Useful Lives
Current assets:
Cash and cash equivalents$135 
Receivables, net of allowances17,658 
Settlement assets239,604 
Prepaid expenses317 
Other current assets19,585 
Total current assets acquired277,299 
Noncurrent assets:
Goodwill366,508 
Software113,600 7 years
Customer relationships208,500 15 years
Trademarks10,900 5 years
Other noncurrent assets3,745 
Total assets acquired980,552 
Current liabilities:
Accounts payable6,623 
Settlement liabilities212,892 
Employee compensation1,959 
Other current liabilities3,802 
Total current liabilities acquired225,276 
Noncurrent liabilities:
Other noncurrent liabilities1,219 
Total liabilities acquired226,495 
Net assets acquired$754,057 
  Amount Weighted Average Useful Lives
Current assets:    
Cash and cash equivalents $135
  
Receivables, net of allowances 18,422
  
Settlement assets 239,604
  
Prepaid expenses 317
  
Other current assets 19,585
  
Total current assets acquired 278,063
  
Noncurrent assets:    
Goodwill 367,142
  
Software 113,600
 7 years
Customer relationships 208,500
 15 years
Trademarks 10,900
 5 years
Other noncurrent assets 3,745
  
Total assets acquired 981,950
  
Current liabilities:    
Accounts payable 6,743
  
Settlement liabilities 212,892
  
Employee compensation 1,959
  
Other current liabilities 3,802
  
Total current liabilities acquired 225,396
  
Noncurrent liabilities:    
Other noncurrent liabilities 1,219
  
Total liabilities acquired 226,615
  
Net assets acquired $755,335
  

During the six months ended June 30, 2020, the Company made adjustments to the preliminary purchase price allocation as additional information became available for accounts payable. These adjustments and any resulting adjustments to the statements of operations were not material to the Company’s previously reported operating results or financial position. The Company's review of the purchase price allocation has been completed.

Factors contributing to the purchase price that resulted in the goodwill (which is tax deductible) include the acquisition of management, sales, and technology personnel with the skills to market new and existing products of the Company, enhanced product capabilities, complementary products, and customers.

Unaudited Pro Forma Financial Information
The pro forma financial information in the table below presents the combined results of operations for ACI and Speedpay as if the acquisition had occurred January 1, 2018. The pro forma information is shown for illustrative purposes only and is not necessarily indicative of future results of operations of the Company or results of operations of the Company that would have actually occurred had the transaction been in effect for the periods presented. This pro forma information is not intended to represent or be indicative of actual results had the acquisition occurred as of the beginning of each period, and does not reflect potential synergies, integration costs, or other such costs or savings.

Certain pro forma adjustments have been made to net income (loss) for the three and six months ended June 30, 2019, and 2018, to give effect to estimated adjustments that remove the amortization expense on eliminated Speedpay historical identifiable intangible assets, add amortization expense for the value of acquired identified intangible assets (primarily acquired software, customer relationships, and trademarks), and add estimated interest expense on the Company’s additional Delayed Draw Term Loan and Revolving Credit Facility borrowings. Additionally, certain transaction expenses that are a direct result of the acquisition have
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been excluded from theexcluded. The three and six months ended June 30, 2019 and 2018.2020, are not presented as Speedpay is included in the Company's consolidated results for the entire periods.

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The following is the unaudited summarized pro forma financial information for the periods presented (in thousands, except per share data):
Three Months Ended June 30, 2019Six Months Ended June 30, 2019
Pro forma revenue$334,077  $628,136  
Pro forma net income (loss)$15,249  $(5,996) 
Pro forma income (loss) per share:
Basic$0.13  $(0.05) 
Diluted$0.13  $(0.05) 
 Three Months Ended
June 30,
 Six Months Ended
June 30,
 2019 2018 2019 2018
Pro forma revenue$334,077
 $322,407
 $628,136
 $626,691
Pro forma net income (loss)15,249
 (7,382) (5,996) (13,595)
Pro forma income (loss) per share:       
Basic$0.13
 $(0.06) $(0.05) $(0.12)
Diluted0.13
 (0.06) (0.05) (0.12)


Walletron
On May 9, 2019, the Company also completed the acquisition of Walletron, which delivers patented mobile wallet technology. The Company has included the financial results of Walletron in the condensed consolidated financial statements from the date of acquisition, which were not material.
4. Debt
As of June 30, 2019,2020, the Company had $235.0$200.0 million, $775.5$736.6 million, and $400.0 million outstanding under its Revolving Credit Facility, Term Loan, and Senior Notes, respectively, with up to $265.0$300.0 million of unused borrowings under the Revolving Credit Facility portion of the Credit Agreement, as amended.   

Credit Agreement
On April 5, 2019, the Company (and its wholly-owned subsidiaries, ACI Worldwide Corp. and ACI Payments, Inc. entered into the Second Amended and Restated Credit Agreement (the “Credit Agreement”) with ACI Worldwide Corp., Official Payments Corporation ("OPAY"), the lenders, and Bank of America, N.A., as administrative agent for the lenders, to amend and restate the Company's existing agreement, as amended, dated February 24, 2017. The amended Credit Agreement: permitted the Company to borrow up to $500.0 million in the form of an additional senior secured term loan; extended the revolver and the existing term loan maturity date from February 24, 2022, to April 5, 2024; increased the maximum consolidated senior secured net leverage ratio covenant from 3.50:1.00 to 3.75:1.00; and increased the maximum consolidated total net leverage ratio covenant from 4.25:1.00 to 5.00:1.00, with subsequent decreases occurring every three quarters thereafter for a specified period of time; among other things. In connection with amending the Credit Agreement, the Company incurred and paid debt issuance costs of $12.8 million as of June 30, 2019.

The Credit Agreement consists of (a) a five-yearfive-year $500.0 million senior secured revolving credit facility (the “Revolving Credit Facility”), which includes sublimits for (1) the issuance of standby letters of credit and (2) swingline loans, (b) a five-yearfive-year $279.0 million senior secured term loan facility (the "Initial Term Loan") and (c) a five-yearfive-year $500.0 million Delayed Draw Term Loan (together with the Initial Term Loan, the "Term Loans", and together with the Initial Term Loan and the Revolving Credit Facility, the “Credit Facility”). The Credit Agreement also allows the Company to request optional incremental term loans and increases in the revolving commitment. The Credit Facility will mature on April 5, 2024.

At the Company’s option, borrowings under the Credit Facility bear interest at an annual rate equal to, either (a) a base rate determined by reference to the highest of (1) the annual interest rate publicly announced by the administrative agent as its Prime Rate, (2) the federal funds effective rate plus 1/2 of 1%, or (3) a London Interbank Offered Rate (“LIBOR”) rate determined by reference to the costs of funds for U.S. dollar deposits for a one-month interest period, adjusted for certain additional costs, plus 1% or (b) a LIBOR rate determined by reference to the costs of funds for U.S. dollar deposits for the interest period relevant to such borrowings, adjusted for certain additional costs, plus an applicable margin. Based on the calculation of the applicable consolidated total leverage ratio, the applicable margin for borrowings under the Credit Facility is between 0.25% to 1.25% with respect to base rate borrowings and between 1.25% and 2.25% with respect to LIBOR rate borrowings. Interest is due and payable monthly. The interest rate in effect for the Credit Facility as of June 30, 2019, for the Credit Facility2020, was 4.65%2.43%.

The Company is also required to pay (a) a commitment fee related to the unutilized commitments under the Revolving Credit Facility, payable quarterly in arrears, (b) letter of credit fees on the maximum amount available to be drawn under all outstanding letters of credit in an amount equal to the applicable margin on LIBOR rate borrowings under the Revolving Credit Facility on an annual basis, payable quarterly in arrears, and (c) customary fronting fees for the issuance of letters of credit fees and agency fees.

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The Company’s obligations under the Credit Facility and cash management arrangements entered into with lenders under the Credit Facility (or affiliates thereof) and the obligations of the subsidiary guarantors are secured by first-priority security interests in substantially all assets of the Company and any guarantor, including 100% of the capital stock of ACI Worldwide Corp. and each domestic subsidiary of the Company, each domestic subsidiary of any guarantor, and 65% of the voting capital stock of each foreign subsidiary of the Company that is directly owned by the Company or a guarantor, in each case subject to
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certain exclusions set forth in the credit documentation governing the Credit Facility. The collateral agreement of the Credit Agreement, as amended, released the lien on certain assets of OPAY,ACI Payments, Inc., our electronic bill presentment and payment affiliate, to allow OPAYACI Payments, Inc. to comply with certain eligible securities and unencumbered asset requirements related to money transmitter or transfer license rules and regulations.

The Credit Agreement contains a number of covenants that, among other things and subject to certain exceptions, restrict the Company’s and its subsidiaries' ability to: create, incur, assume or suffer to exist any additional indebtedness; create, incur, assume or suffer to exist any liens; enter into agreements and other arrangements that include negative pledge clauses; pay dividends on capital stock or redeem, repurchase or retire capital stock or subordinated indebtedness; create restrictions on the payment of dividends or other distributions by subsidiaries; make investments, loans, advances and acquisitions; merge, consolidate or enter into any similar combination or sell assets, including equity interests of the subsidiaries; enter into sale and leaseback transactions; directly or indirectly engage in transactions with affiliates; alter in any material respect the character or conduct of the business; enter into amendments of or waivers under subordinated indebtedness, organizational documents, and certain other material agreements; and hold certain assets and incur certain liabilities.

Expected Discontinuation of LIBOR
In July 2017, the United Kingdom’s Financial Conduct Authority, which regulates LIBOR, announced it will no longer compel banks to submit rates for the calculation of LIBOR after 2021. The Alternative Reference Rates Committee has proposed the Secured Overnight Financing Rate ("SOFR") as its recommended alternative to LIBOR, and the first publication of SOFR rates was released in April 2018.

The Company is evaluating the potential impact of the transition from LIBOR as an interest rate benchmark to other potential alternative reference rates, including SOFR. The Company's Credit Agreement is currently indexed to LIBOR and the maturity date of the Credit Agreement extends beyond 2021. The Credit Agreement contemplates the discontinuation of LIBOR and provides options for the Company in such an event. The Company will continue to actively assess the related opportunities and risks involved in this transition.

Senior Notes
On August 21, 2018, the Company completed a $400.0 million offering of the 2026 Notes at an issue price of 100% of the principal amount in a private placement for resale to qualified institutional buyers. The 2026 Notes bear interest at an annual rate of 5.750%, payable semi-annually in arrears on February 15 and August 15 of each year, commencing on February 15, 2019. Interest accrued from August 21, 2018.year. The 2026 Notes will mature on August 15, 2026.

Maturities on debt outstanding as of June 30, 2019,2020, are as follows (in thousands):
Fiscal Year Ending December 31,
Remainder of 2020$19,475  
202138,950  
202250,431  
202369,906  
2024757,823  
Thereafter400,000  
Total$1,336,585  
Fiscal Year Ending December 31, 
Remainder of 2019$19,475
202038,950
202138,950
202250,431
202369,906
Thereafter1,192,823
Total$1,410,535


The Credit Facility will mature on April 5, 2024, and the 2026 Notes will mature on August 15, 2026. The Revolving Credit Facility and 2026 Notes do not amortize. The Term Loans do amortize, with principal payable in consecutive quarterly installments.

The Credit Agreement and 2026 Notes contain certain customary affirmative covenants and negative covenants that limit or restrict, subject to certain exceptions, the incurrence of liens, indebtedness of subsidiaries, mergers, advances, investments, acquisitions, transactions with affiliates, change in nature of business, and the sale of the assets. In addition, the Credit Agreement and 2026 Notes contain certain customary mandatory prepayment provisions. The Company is also required to maintain a consolidated leverage ratio at or below a specified amount and an interest coverage ratio at or above a specified amount. As specified in the Credit Agreement and 2026 Notes agreement, if certain events occur and continue, the Company may be required to repay all amounts outstanding under the Credit Facility and 2026 Notes. As of June 30, 2019,2020, and at all times during the period, the Company was in compliance with its financial debt covenants.

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Total debt is comprised of the following (in thousands):
June 30, 2020December 31, 2019
Term loans$736,585  $756,060  
Revolving credit facility200,000  239,000  
5.750% Senior notes, due August 2026400,000  400,000  
Debt issuance costs(19,490) (21,905) 
Total debt1,317,095  1,373,155  
Less: current portion of term loans38,950  38,950  
Less: current portion of debt issuance costs(4,744) (4,802) 
Total long-term debt$1,282,889  $1,339,007  
 June 30,
2019
 December 31,
2018
Term loans$775,535
 $284,959
Revolving credit facility235,000
 
5.750% Senior notes, due August 2026400,000
 400,000
Debt issuance costs(24,350) (13,203)
Total debt1,386,185
 671,756
Less: current portion of term loans38,950
 23,747
Less: current portion of debt issuance costs(4,861) (2,980)
Total long-term debt$1,352,096
 $650,989


Overdraft Facility
In 2019, the Company and OPAYACI Payments, Inc. entered in to a $140.0 million uncommitted overdraft facility with Bank of America, N.A. The overdraft facility bears interest at LIBOR plus 0.875% based on the Company’s average outstanding balance and the frequency in which overdrafts occur. The overdraft facility acts as a secured loan under the terms of the Credit Agreement to provide an additional funding mechanism for timing differences that can occur in the bill payment settlement process. Amounts outstanding on the overdraft facility are included in other current liabilities in the condensed consolidated balance sheet. As of June 30, 2019,2020, there was no0 amount outstanding on the overdraft facility. As of December 31, 2019, there was $1.5 million outstanding on the overdraft facility.

Other
During the six months ended June 30, 2019, theThe Company financedfinances certain multi-year license agreements for internal-use softwaresoftware. Upon execution, these arrangements have been treated as a non-cash investing and financing activity for $10.4 million, with annual payments through April 2022.purposes of the condensed consolidated statements of cash flows. As of June 30, 2019, $19.82020, $13.8 million iswas outstanding, under these and other license agreements previously entered into, of which $11.6$9.4 million and $8.2$4.4 million is included in other current liabilities and other noncurrent liabilities, respectively, in the condensed consolidated balance sheet. Upon execution, these arrangements have been treated as a non-cash investmentAs of December 31, 2019, $13.8 million was outstanding, of which $6.0 million and financing activity for purposes of$7.8 million was included in other current liabilities and other noncurrent liabilities, respectively, in the condensed consolidated statements of cash flows.balance sheet.
5. Stock-Based Compensation Plans
Employee Stock Purchase Plan
Shares issued under the 2017 Employee Stock Purchase Plan during the six months ended June 30, 2020 and 2019, totaled 72,228 and 2018, totaled 60,362, and 77,118, respectively.

2020 Equity and Incentive Compensation Plan
On June 9, 2020, upon recommendation of the Company’s board of directors (the “board”), stockholders approved the ACI Worldwide, Inc. 2020 Equity and Incentive Compensation Plan (the “2020 Plan”). The 2020 Plan authorizes the board to provide for equity-based compensation in the form of stock options, stock appreciation rights, restricted stock, restricted stock units, performance shares, performance units, dividend equivalents, and certain other awards, including those denominated or payable in, or otherwise based on, the Company’s common stock ("awards"). The purpose of the 2020 Plan is to provide incentives and rewards for service and/or performance by providing awards to non-employee directors, officers, other employees, and certain consultants and other service providers of the Company and its subsidiaries. Following the approval of the 2020 Plan, the 2016 Equity and Performance Incentive Plan (the “2016 Incentive Plan”) was terminated. Termination of the 2016 Incentive Plan did not affect any equity awards outstanding under the 2016 Incentive Plan.

Subject to adjustment and share counting rules as described in the 2020 Plan, a total of 6,658,754 shares of common stock are available for awards granted under the 2020 Plan. Shares underlying certain awards under the 2020 Plan, the Company’s 2005 Equity and Performance Incentive Plan (the "2005 Incentive Plan"), and the 2016 Incentive Plan (each including as amended or amended and restated) that are cancelled or forfeited, expire, are settled for cash, or are unearned after June 9, 2020, will again be available under the 2020 Plan.

The board generally will be able to amend the 2020 Plan, subject to stockholder approval in certain circumstances, as described in the 2020 Plan.

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Stock Options
A summary of stock option activity is as follows:
Number of
Shares
Weighted Average
Exercise Price ($)
Weighted Average
Remaining Contractual
Term (Years)
Aggregate Intrinsic Value
of In-the-Money
Options ($)
Outstanding as of December 31, 20194,006,816  $18.18  
Exercised(1,110,583) 19.58  
Forfeited(57,744) 19.08  
Expired(6,090) 18.44  
Outstanding as of June 30, 20202,832,399  $17.61  3.98$26,562,039  
Exercisable as of June 30, 20202,685,163  $17.48  4.11$25,532,991  
 
Number of
Shares
 
Weighted Average
Exercise Price ($)
 
Weighted Average
Remaining Contractual
Term (Years)
 
Aggregate Intrinsic
Value of
In-the-Money
Options ($)
Outstanding as of December 31, 20184,864,836
 $17.76
    
Exercised(365,808) 15.90
    
Forfeited(3,496) 17.89
    
Outstanding as of June 30, 20194,495,532
 $17.91
 5.77 $73,859,896
Exercisable as of June 30, 20193,951,380
 $17.59
 5.54 $66,188,229


The weighted average grant date fair value of stock options granted during the six months ended June 30, 2018, was $7.03. The total intrinsic value of stock options exercised during the six months ended June 30, 2020 and 2019, and 2018, was $6.0$10.5 million and $11.3$6.0 million, respectively. There were no stock options granted during the six months ended June 30, 2020 or 2019.

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The fair value of options granted during the six months ended June 30, 2018, were estimated on the date of grant using the Black-Scholes option-pricing model, acceptable under ASC 718, Compensation – Stock Compensation (“ASC 718”), with the following weighted average assumptions:
Six Months Ended
June 30, 2018
Expected life (years)5.6
Risk-free interest rate2.7%
Expected volatility26.4%
Expected dividend yield


Expected volatilities are based on the Company’s historical common stock volatility, derived from historical stock price data for periods commensurate with the options’ expected life. The expected life of the options granted represents the period of time options are expected to be outstanding, based primarily on historical employee option exercise behavior. The risk-free interest rate is based on the implied yield currently available on U.S. Treasury zero coupon bonds issued with a term equal to the expected life at the date of grant of the options. The expected dividend yield is zero, as the Company has historically paid no dividends and does not anticipate dividends to be paid in the future.

Long-term Incentive Program Performance Share Awards
A summary of nonvested long-term incentive program performance share awards (“LTIP performance shares”) is as follows:
Number of Shares
at Expected Attainment
Weighted Average
Grant Date Fair Value
Nonvested as of December 31, 2019669,469  $20.12  
Vested(668,240) 20.12  
Forfeited(5,368) 20.12  
Change in attainment4,139  20.12  
Nonvested as of June 30, 2020—  $—  
 
Number of Shares
at Expected Attainment
 
Weighted Average
Grant Date Fair Value
Nonvested as of December 31, 2018540,697
 $19.83
Forfeited(16,319) 20.12
Change in attainment377,557
 20.22
Nonvested as of June 30, 2019901,935
 $19.99


During the six months ended June 30, 2019,2020, a total of 668,240 LTIPs vested. The Company withheld 165,237 of those shares to pay the Company revisedemployees’ portion of the expected attainment rates for all outstanding LTIP performance shares due to changes in forecasted sales and operating income, resulting in additional stock-based compensation expense of approximately $6.0 million for the three and six months ended June 30, 2019.minimum payroll withholding taxes.

Restricted Share Awards
A summary of nonvested restricted share awards (“RSAs”) is as follows:
Number of
Shares
Weighted Average
Grant Date Fair Value
Nonvested as of December 31, 201992,842  $20.13  
Vested(88,913) 20.12  
Forfeited(3,929) 20.35  
Nonvested as of June 30, 2020—  $—  
 
Number of
Shares
 
Weighted Average
Grant Date Fair Value
Nonvested as of December 31, 2018213,337
 $20.21
Vested(104,763) 20.21
Forfeited(9,068) 20.12
Nonvested as of June 30, 201999,506
 $20.21


During the six months ended June 30, 2019,2020, a total of 104,76388,913 RSAs vested. The Company withheld 32,37128,233 of those shares to pay the employees’ portion of the minimum payroll withholding taxes.

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Total Shareholder Return Awards
A summary of nonvestedDuring the six months ended June 30, 2020 and 2019, pursuant to the 2016 Incentive Plan, the Company granted total shareholder return awards (“TSRs”). TSRs are performance shares that are earned, if at all, based upon the Company’s total shareholder return as compared to a group of peer companies over a three-year performance period. The award payout can range from 0% to 200%. To determine the grant date fair value of the TSRs, a Monte Carlo simulation model is used. The Company recognizes compensation expense for the TSRs over a three-year performance period based on the grant date fair value.
A summary of nonvested TSRs is as follows:
Number of
Shares
Weighted Average
Grant Date Fair Value
Nonvested as of December 31, 20191,062,291  $35.77  
Granted677,195  30.01  
Vested(199,413) 24.37  
Forfeited(79,246) 39.41  
Change in payout rate(14,259) 24.37  
Nonvested as of June 30, 20201,446,568  $34.56  
 
Number of
Shares
 
Weighted Average
Grant Date Fair Value
Nonvested as of December 31, 2018718,931
 $29.25
Granted436,674
 47.90
Forfeited(18,050) 36.06
Nonvested as of June 30, 20191,137,555
 $36.30

During the six months ended June 30, 2020, a total of 199,413 TSRs awards granted in fiscal 2017 vested and achieved a payout rate of 93% based on the Company's total shareholder return as compared to a group of peer companies over a three-year performance period. The Company withheld 53,033 of those shares to pay the employees’ portion of the minimum payroll withholding taxes.

The fair value of TSRs granted during the six months ended June 30, 20192020 and 2018,2019, were estimated on the date of grant using the Monte Carlo simulation model, acceptable under ASC 718, using the following weighted average assumptions:
Six Months Ended June 30,
20202019
Expected life (years)2.82.8
Risk-free interest rate0.5 %2.5 %
Expected volatility31.4 %29.3 %
Expected dividend yield—  —  
 Six Months Ended
June 30,
 2019 2018
Expected life (years)2.8
 2.9
Risk-free interest rate2.5% 2.4%
Expected volatility29.3% 28.0%
Expected dividend yield
 


Restricted Share Units
A summary of nonvestedDuring the six months ended June 30, 2020 and 2019, pursuant to the 2020 Plan and the 2016 Incentive Plan, respectively, the Company granted restricted share unit awards (“RSUs”). RSUs generally have requisite service periods of three years and vest in increments of 33% on the anniversary of the grant dates. RSUs granted to our board vest one year from grant or as of the next annual shareholders meeting, whichever is earlier. Under each arrangement, RSUs are issued without direct cost to the employee on the vesting date. The Company estimates the fair value of the RSUs based upon the market price of the Company’s stock at the date of grant. The Company recognizes compensation expense for RSUs on a straight-line basis over the requisite service period.
A summary of nonvested RSUs is as follows:
Number of
Shares
Weighted Average
Grant Date Fair Value
Nonvested as of December 31, 20191,009,404  $29.96  
Granted787,871  25.65  
Vested(399,605) 29.14  
Forfeited(114,303) 29.68  
Nonvested as of June 30, 20201,283,367  $27.59  
 
Number of
Shares
 
Weighted Average
Grant Date Fair Value
Nonvested as of December 31, 2018651,045
 $23.82
Granted679,480
 33.06
Vested(257,982) 24.13
Forfeited(22,465) 26.60
Nonvested as of June 30, 20191,050,078
 $29.66


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During the six months ended June 30, 2019,2020, a total of 257,982399,605 RSUs vested. The Company withheld 57,403109,652 of those shares to pay the employees’ portion of the minimum payroll withholding taxes.

As of June 30, 2019,2020, there were unrecognized compensation costs of $27.4$30.1 million related to nonvested RSUs, $27.1 million related to nonvested TSRs, $27.4 million related to nonvested RSUs, $3.8 million related to nonvested LTIP performance shares, $1.3 million related to nonvested RSAs, and $0.8less than $0.1 million related to nonvested stock options, which the Company expects to recognize over weighted average periods of 2.1 years, 1.8 years, 0.7 years, 0.71.9 years, and 0.7 years, respectively.

The Company recorded stock-based compensation expense recognized under ASC 718 for the three months ended June 30, 2020 and 2019, and 2018, of $14.4$7.9 million and $7.7$14.4 million, respectively, with corresponding tax benefits of $2.8$1.4 million and $1.2$2.8 million, respectively. The Company recorded stock-based compensation expense recognized under ASC 718 for the six months ended June 30, 2020 and 2019, and 2018, of $21.0$14.9 million and $14.1$21.0 million, respectively, with the corresponding tax benefits of $4.0$2.8 million and $2.2$4.0 million, respectively.
6. Software and Other Intangible Assets
The carrying amount and accumulated amortization of the Company's software assets subject to amortization at each balance sheet date are as follows (in thousands):
June 30, 2020December 31, 2019
Gross Carrying AmountAccumulated AmortizationNet BalanceGross Carrying AmountAccumulated AmortizationNet Balance
Software for resale$136,618  $(124,271) $12,347  $138,823  $(122,061) $16,762  
Software for internal use415,690  (211,750) 203,940  400,065  (182,310) 217,755  
Total software$552,308  $(336,021) $216,287  $538,888  $(304,371) $234,517  

As of June 30, 2019, software net book value totaled $246.3 million, net of $275.6 million of accumulated amortization. Included in this net book value amount is software for resale of $21.5 million and software acquired or developed for internal use of $224.8 million.
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As of December 31, 2018, software net book value totaled $137.2 million, net of $252.2 million of accumulated amortization. Included in this net book value amount is software for resale of $27.5 million and software acquired or developed for internal use of $109.7 million.

Amortization of software for resale is computed using the greater of (a) the ratio of current gross revenues to the total of current and future gross revenues expected to be derived from the software or (b) the straight-line method over anthe remaining estimated useful life of generally threefive to ten years. Software for resale amortization expense recorded during the three months ended June 30, 2020 and 2019, and 2018, totaled $3.0$2.1 million and $3.4$3.0 million, respectively. Software for resale amortization expense recorded induring the six months ended June 30, 2020 and 2019, and 2018, totaled $6.0$4.0 million and $7.0$6.0 million, respectively. These software amortization expense amounts are reflected in cost of revenue in the condensed consolidated statements of operations.

Amortization of software for internal use is computed using the straight-line method over an estimated useful life of generally threeone to ten years. Software for internal use amortization expense recorded during the three months ended June 30, 2020 and 2019, and 2018, totaled $13.3$18.5 million and $10.3$13.3 million, respectively. Software for internal use amortization expense recorded during the six months ended June 30, 2020 and 2019, and 2018, totaled $23.7$35.2 million and $20.8$23.7 million, respectively. These software amortization expense amounts are reflected in depreciation and amortization in the condensed consolidated statements of operations.

The carrying amount and accumulated amortization of the Company’s other intangible assets subject to amortization at each balance sheet date are as follows (in thousands):
June 30, 2020December 31, 2019
Gross Carrying AmountAccumulated AmortizationNet BalanceGross Carrying AmountAccumulated AmortizationNet Balance
Customer relationships$502,748  $(175,681) $327,067  $507,785  $(160,775) $347,010  
Trademarks and trade names27,142  (18,512) 8,630  27,312  (17,353) 9,959  
Total other intangible assets$529,890  $(194,193) $335,697  $535,097  $(178,128) $356,969  
 June 30, 2019 December 31, 2018
Gross Carrying Amount Accumulated Amortization Net Balance Gross Carrying Amount Accumulated Amortization Net Balance
Customer relationships$506,831
 $(143,307) $363,524
 $297,991
 $(131,187) $166,804
Trademarks and tradenames27,253
 (15,869) 11,384
 16,348
 (15,025) 1,323
Total other intangible assets$534,084
 $(159,176) $374,908
 $314,339
 $(146,212) $168,127


Other intangible assets amortization expense recorded during the three months ended June 30, 2020 and 2019, and 2018, totaled $7.6$9.2 million and $4.8$7.6 million, respectively. Other intangible assets amortization expense forrecorded during the six months ended June 30, 2020 and 2019, totaled $18.5 million and 2018, totaled $13.1 million, and $9.7 million, respectively.

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Based on capitalized intangible assets as of June 30, 2019,2020, estimated amortization expense amounts in future fiscal years are as follows (in thousands):
Fiscal Year Ending December 31,Software AmortizationOther Intangible Assets Amortization
Remainder of 2020$37,072  $18,346  
202161,612  36,379  
202243,302  36,234  
202327,501  35,932  
202420,551  31,520  
Thereafter26,249  177,286  
Total$216,287  $335,697  
Fiscal Year Ending December 31, Software Other Intangible Assets
Remainder of 2019 $35,197
 $18,830
2020 62,338
 37,046
2021 49,336
 36,555
2022 31,603
 36,409
2023 23,123
 36,107
Thereafter 44,717
 209,961
Total $246,314
 $374,908


7. Corporate Restructuring and Other Organizational Changes
A summary of the facility closures liability is as follows (in thousands):
Balance, December 31, 2018$4,127
Amounts paid during the period(777)
Foreign currency translation adjustments2
Balance, June 30, 2019$3,352


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Of the $3.4 million restructuring liability, $1.6 million and $1.8 million are recorded in other current liabilities and operating lease liabilities, respectively, in the condensed consolidated balance sheet as of June 30, 2019.
8. Common Stock and Treasury Stock
In 2005, the board approved a stock repurchase program authorizing the Company, as market and business conditions warrant, to acquire its common stock and periodically authorize additional funds for the program. In February 2018, the board approved the repurchase of the Company's common stock forof up to $200.0 million, in place of the remaining purchase amounts previously authorized.

The Company repurchased 23,8021,000,000 shares for $0.6$28.9 million under the program during the six months ended June 30, 2019.2020. Under the program to date, the Company has repurchased 44,153,19546,357,495 shares for approximately $548.5$612.3 million. As of June 30, 2019,2020, the maximum remaining amount authorized for purchase under the stock repurchase program was $176.0$112.1 million.
9. 8. Earnings (Loss) Per Share
Basic earnings (loss) per share is computed in accordance with ASC 260, Earnings perPer Share, based on weighted average outstanding common shares. Diluted earnings (loss) per share is computed based on basic weighted average outstanding common shares adjusted for the dilutive effect of stock options, RSUs, and RSUs.certain contingently issuable shares for which performance targets have been achieved.

The following table reconciles the weighted average share amounts used to compute both basic and diluted earnings (loss) per share (in thousands):
Three Months Ended June 30,Six Months Ended June 30,
2020201920202019
Weighted average shares outstanding:
Basic weighted average shares outstanding116,033  116,586  116,019  116,287  
Add: Dilutive effect of stock options and RSUs1,231  2,200  —  —  
Diluted weighted average shares outstanding117,264  118,786  116,019  116,287  
 Three Months Ended
June 30,
 Six Months Ended
June 30,
 2019 2018 2019 2018
Weighted average shares outstanding:       
Basic weighted average shares outstanding116,586
 115,548
 116,287
 115,595
Add: Dilutive effect of stock options and RSUs2,200
 
 
 
Diluted weighted average shares outstanding118,786
 115,548
 116,287
 115,595


The diluted earnings (loss) per share computation excludes 2.11.8 million and 7.92.1 million options to purchase shares, RSAs, RSUs, and contingently issuable shares during the three months ended June 30, 20192020 and 2018,2019, respectively, as their effect would be anti-dilutive. The diluted loss per share computation excludes 7.56.1 million and 8.37.5 million options to purchase shares, RSAs, RSUs, and contingently issuable shares during the six months ended June 30, 20192020 and 2018,2019, respectively, as their effect would be anti-dilutive.

Common stock outstanding as of June 30, 2019,2020, and December 31, 2018,2019, was 116,684,869116,366,996 and 116,123,361,115,986,352, respectively.
10. 9. Other, Net
Other, net is primarily comprised of foreign currency transaction gains of $1.4$1.9 million and losses of $1.7$1.4 million for the three months ended June 30, 20192020 and 2018,2019, respectively. Other, net is primarily comprised of foreign currency transaction losses of $0.5$7.9 million and $1.7$0.5 million for the six months ended June 30, 20192020 and 2018,2019, respectively.
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11. Table of contents
10. Segment Information
The Company reports financial performance based on its segments, ACI On PremiseDemand and ACI On Demand,Premise, and analyzes Segment Adjusted EBITDA as a measure of segment profitability.

The Company’s Chief Executive Officer is also the chief operating decision maker (“CODM”). The CODM, together with other senior management personnel, focus their review on consolidated financial information and the allocation of resources based on operating results, including revenues and Segment Adjusted EBITDA, for each segment, separate from Corporate operations.

ACI On Demand serves the needs of banks, merchants, and billers who use payments to facilitate their core business. These on-demand solutions are maintained and delivered through the cloud via our global data centers and are available in either a single-tenant environment for SaaS offerings, or in a multi-tenant environment for PaaS offerings.

ACI On Premise serves customers who manage their software on site.site or through a third-party public cloud environment. These on-premise customers use the Company’s software to develop sophisticated solutions, which are often part of a larger system located and managed at the customer specified site. These customers require a level of control and flexibility that ACI On Premise solutions can offer, and they have the resources and expertise to take a lead role in managing these solutions.

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ACI On Demand serves the needs of banks, merchants and corporates who use payments to facilitate their core business. These on-demand solutions are maintained and delivered through the cloud via our global data centers and are available in either a single-tenant environment for SaaS offerings, or in a multi-tenant environment for PaaS offerings.

Revenue is attributed to the reportable segments based upon the product sold and mechanism for delivery to the customer. Expenses are attributed to the reportable segments in one of three methods: (1) direct costs of the segment, (2) labor costs that can be attributed based upon time tracking for individual products, or (3) costs that are allocated. Allocated costs are generally marketing and sales related activities as well as information technology and facilities related expense for which multiple segments benefit. The Company also allocates certain depreciation costs to the segments.

Segment Adjusted EBITDA is the measure reported to the CODM for purposes of making decisions on allocating resources and assessing the performance of the Company’s segments, and, therefore, Segment Adjusted EBITDA is presented in conformity with ASC 280, Segment Reporting. Segment Adjusted EBITDA is defined as earnings (loss) from operations before interest, income tax expense (benefit), depreciation and amortization (“EBITDA”) adjusted to exclude stock-based compensation, and net other income (expense).

Corporate and unallocated expenses consistsconsist of the corporate overhead costs that are not allocated to reportable segments. These overhead costs relate to human resources, finance, legal, accounting, merger and acquisition activity, and other costs that are not considered when management evaluates segment performance.

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The following is selected financial data for the Company’s reportable segments for the periods indicated (in thousands):
Three Months Ended June 30,Six Months Ended June 30,
2020201920202019
Revenue
ACI On Demand$180,573  $172,499  $373,523  $282,347  
ACI On Premise119,337  125,119  217,872  221,126  
Total revenue$299,910  $297,618  $591,395  $503,473  
Segment Adjusted EBITDA
ACI On Demand$33,071  $17,340  $56,192  $17,078  
ACI On Premise59,093  57,069  90,002  85,337  
Depreciation and amortization(35,692) (29,778) (69,514) (54,630) 
Stock-based compensation expense(7,932) (14,372) (14,882) (20,957) 
Corporate and unallocated expenses(19,402) (36,141) (43,943) (60,803) 
Interest, net(11,188) (12,326) (25,459) (20,907) 
Other, net2,041  1,402  (7,717) (510) 
Income (loss) before income taxes$19,991  $(16,806) $(15,321) $(55,392) 
Depreciation and amortization
ACI On Demand$10,852  $8,489  $20,184  $16,051  
ACI On Premise3,431  3,019  6,537  6,049  
Corporate21,409  18,270  42,793  32,530  
Total depreciation and amortization$35,692  $29,778  $69,514  $54,630  
Stock-based compensation expense
ACI On Demand$2,273  $2,214  $4,299  $4,165  
ACI On Premise2,279  2,051  4,309  4,007  
Corporate3,380  10,107  6,274  12,785  
Total stock-based compensation expense$7,932  $14,372  $14,882  $20,957  
 Three Months Ended June 30, Six Months Ended June 30,
 2019 2018 2019 2018
Revenue       
ACI On Premise$125,119
 $121,395
 $221,126
 $226,425
ACI On Demand172,499
 113,600
 282,347
 217,880
Total revenue$297,618
 $234,995
 $503,473
 $444,305
Segment Adjusted EBITDA       
ACI On Premise$57,069
 $54,760
 $85,337
 $93,658
ACI On Demand17,340
 (3,364) 17,078
 (7,597)
Depreciation and amortization(29,778) (24,351) (54,630) (49,344)
Stock-based compensation expense(14,372) (7,705) (20,957) (14,067)
Corporate and unallocated expenses(36,141) (21,498) (60,803) (41,512)
Interest, net(12,326) (6,975) (20,907) (13,596)
Other, net1,402
 (1,677) (510) (1,732)
Loss before income taxes$(16,806) $(10,810) $(55,392) $(34,190)
Depreciation and amortization       
ACI On Premise$3,019
 $2,849
 $6,049
 $5,824
ACI On Demand8,489
 7,826
 16,051
 15,562
Corporate18,270
 13,676
 32,530
 27,958
Total depreciation and amortization$29,778
 $24,351
 $54,630
 $49,344
Stock-based compensation expense       
ACI On Premise$2,051
 $1,838
 $4,007
 $3,305
ACI On Demand2,214
 1,834
 4,165
 3,297
Corporate10,107
 4,033
 12,785
 7,465
Total stock-based compensation expense$14,372
 $7,705
 $20,957
 $14,067


Assets are not allocated to segments, and the Company’s CODM does not evaluate operating segments using discrete asset information.

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The following is revenue by primary geographic market and primary solution category for the Company’s reportable segments for the periods indicated (in thousands):
Three Months Ended June 30, 2020Three Months Ended June 30, 2019
ACI On DemandACI On PremiseTotalACI On DemandACI On PremiseTotal
Primary Geographic Markets
Americas - United States$158,720  $48,661  $207,381  $155,825  $35,696  $191,521  
Americas - Other2,419  1,250  3,669  2,107  12,413  14,520  
EMEA16,524  54,426  70,950  12,492  52,155  64,647  
Asia Pacific2,910  15,000  17,910  2,075  24,855  26,930  
Total$180,573  $119,337  $299,910  $172,499  $125,119  $297,618  
Primary Solution Categories
Bill Payments$137,122  $—  $137,122  $125,339  $—  $125,339  
Digital Channels7,328  7,771  15,099  18,011  9,444  27,455  
Merchant Payments21,413  5,596  27,009  17,942  7,637  25,579  
Payments Intelligence11,852  3,942  15,794  8,874  6,504  15,378  
Real-Time Payments1,004  24,952  25,956  907  21,809  22,716  
Retail Payments1,854  77,076  78,930  1,426  79,725  81,151  
Total$180,573  $119,337  $299,910  $172,499  $125,119  $297,618  
Six Months Ended June 30, 2020Six Months Ended June 30, 2019
ACI On DemandACI On PremiseTotalACI On DemandACI On PremiseTotal
Primary Geographic Markets
Americas - United States$334,374  $77,800  $412,174  $248,861  $62,118  $310,979  
Americas - Other5,652  19,191  24,843  4,850  23,358  28,208  
EMEA27,442  83,381  110,823  24,560  94,606  119,166  
Asia Pacific6,055  37,500  43,555  4,076  41,044  45,120  
Total$373,523  $217,872  $591,395  $282,347  $221,126  $503,473  
Primary Solution Categories
Bill Payments$290,808  $—  $290,808  $194,306  $—  $194,306  
Digital Channels15,721  15,334  31,055  27,799  18,169  45,968  
Merchant Payments40,427  9,702  50,129  37,281  12,659  49,940  
Payments Intelligence20,865  8,055  28,920  17,855  13,541  31,396  
Real-Time Payments2,001  42,251  44,252  1,525  36,524  38,049  
Retail Payments3,701  142,530  146,231  3,581  140,233  143,814  
Total$373,523  $217,872  $591,395  $282,347  $221,126  $503,473  
 Three Months Ended June 30, 2019 Three Months Ended June 30, 2018
 ACI
On Premise
 ACI
On Demand
 Total ACI
On Premise
 ACI
On Demand
 Total
Primary Geographic Markets           
Americas - United States$35,696
 $155,825
 $191,521
 $25,394
 $97,825
 $123,219
Americas - Other12,413
 2,107
 14,520
 11,776
 2,348
 14,124
EMEA52,155
 12,492
 64,647
 62,489
 12,425
 74,914
Asia Pacific24,855
 2,075
 26,930
 21,736
 1,002
 22,738
Total$125,119
 $172,499
 $297,618
 $121,395
 $113,600
 $234,995
Primary Solution Categories           
Bill Payments$
 $125,339
 $125,339
 $
 $74,371
 $74,371
Digital Channels9,444
 18,011
 27,455
 8,917
 10,310
 19,227
Merchant Payments7,637
 17,942
 25,579
 5,308
 15,411
 20,719
Payments Intelligence6,504
 8,874
 15,378
 7,974
 10,247
 18,221
Real-Time Payments21,809
 907
 22,716
 15,741
 484
 16,225
Retail Payments79,725
 1,426
 81,151
 83,455
 2,777
 86,232
Total$125,119
 $172,499
 $297,618
 $121,395
 $113,600
 $234,995


 Six Months Ended June 30, 2019 Six Months Ended June 30, 2018
 ACI
On Premise
 ACI
On Demand
 Total ACI
On Premise
 ACI
On Demand
 Total
Primary Geographic Markets           
Americas - United States$62,118
 $248,861
 $310,979
 $56,258
 $186,770
 $243,028
Americas - Other23,358
 4,850
 28,208
 28,560
 4,668
 33,228
EMEA94,606
 24,560
 119,166
 101,175
 24,434
 125,609
Asia Pacific41,044
 4,076
 45,120
 40,432
 2,008
 42,440
Total$221,126
 $282,347
 $503,473
 $226,425
 $217,880
 $444,305
Primary Solution Categories           
Bill Payments$
 $194,306
 $194,306
 $
 $140,539
 $140,539
Digital Channels18,169
 27,799
 45,968
 20,280
 20,954
 41,234
Merchant Payments12,659
 37,281
 49,940
 10,383
 28,957
 39,340
Payments Intelligence13,541
 17,855
 31,396
 18,329
 20,870
 39,199
Real-Time Payments36,524
 1,525
 38,049
 29,382
 934
 30,316
Retail Payments140,233
 3,581
 143,814
 148,051
 5,626
 153,677
Total$221,126
 $282,347
 $503,473
 $226,425
 $217,880
 $444,305


The following is the Company’s long-lived assets by geographic location for the periods indicated (in thousands):
June 30, 2020December 31, 2019
Long-lived Assets
United States$1,494,545  $1,526,046  
Other731,324  759,501  
Total$2,225,869  $2,285,547  
 June 30,
2019
 December 31,
2018
Long-lived Assets   
United States$1,538,730
 $811,435
Other726,038
 717,495
Total$2,264,768
 $1,528,930


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No single customer accounted for more than 10% of the Company’s consolidated revenues during the three and six months ended June 30, 20192020 and 2018.2019. No other country outside the United States accounted for more than 10% of the Company’sCompany's consolidated revenues during the three and six months ended June 30, 20192020 and 2018.2019.
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11. Income Taxes
The effective tax rate for the three and six months ended June 30, 2020, was 30% and 32%, respectively. The Company reported tax expense on pretax income for the three months ended June 30, 2020 and a tax benefit on a pretax loss for the six months ended June 30, 2020. The Company’s foreign entities recognized earnings of $10.7 million and a loss of $3.7 million for the three and six months ended June 30, 2020, respectively. The effective tax rate for the three months ended June 30, 2020, was negatively impacted by state income tax charges on a domestic profit. The effective tax rate for the six months ended June 30, 2020, was positively impacted by equity compensation excess tax benefits and state income tax benefits on a domestic loss.
12. Income Taxes
The effective tax rate for the three and six months ended June 30, 2019, was 134% and 63%, respectively. The Company reported an overall tax benefit on a pretax loss for the three and six months ended June 30, 2019. The earnings of the Company’s foreign entities for the three and six months ended June 30, 2019, were $11.0 million and $4.8 million, respectively. The effective tax raterates for the three and six months ended June 30, 2019, was positively impacted by state income tax benefits on a domestic loss. In addition, the Company released a majority of its valuation allowance established against its U.S. foreign tax credit deferred tax asset, resulting in a non-cash benefit to income tax expense of approximately $18.5 million. The Company released the valuation allowance following the acquisition of Speedpay and has determined that it iswould more likely than not that it will be able to utilize the foreign tax credits in future years due to additional income provided by Speedpay.

The effective tax rate for the three and six months ended June 30, 2018, was (35)% and 1%, respectively. The earnings of the Company’s foreign entities for the three and six months ended June 30, 2018, were $7.2 million and $5.4 million, respectively. The effective tax rate for the three and six months ended June 30, 2018, was negatively impacted by losses in certain foreign jurisdictions taxed at lower rates and domestic taxes resulting from the current GILTI tax, partially offset by equity compensation tax benefits.

The Company’s effective tax rate could fluctuate on a quarterly basis due to the occurrence of significant and unusual or infrequent items, such as vesting of stock-based compensation or foreign currency gains and losses. The Company’s effective tax rate could also fluctuate due to changes in the valuation of its deferred tax assets or liabilities, or by changes in tax laws, regulations, accounting principles, or interpretations thereof. In addition, the Company is occasionally subject to examination of its income tax returns by tax authorities in the jurisdictions it operates. The Company regularly assesses the likelihood of adverse outcomes resulting from these examinations to determine the adequacy of its provision for income taxes.

As of June 30, 2019,2020, and December 31, 2018,2019, the amount of unrecognized tax benefits for uncertain tax positions was $28.3$30.0 million and $28.4$29.0 million, respectively, excluding related liabilities for interest and penalties of $1.2 million as of June 30, 20192020 and December 31, 2018.2019.

The Company believes it is reasonably possible that the total amount of unrecognized tax benefits will decrease within the next 12 months by approximately $3.9$11.7 million, due to the settlement of various audits and the expiration of statutes of limitation.
13. Leases
The Company has operating leases for corporate offices and data centers. Excluding office leases, leases with an initial term of 12 months or less that do not include an option to purchase the underlying asset are not recorded on the condensed consolidated balance sheet and are expensed on a straight-line basis over the lease term.

The Company’s leases typically include certain renewal options to extend the leases for up to 25 years, some of which include options to terminate the leases within one year. The exercise of lease renewal options is at the Company’s sole discretion. The Company combines lease and non-lease components of its leases and currently has no leases with options to purchase the leased property. Payments of maintenance and property tax costs paid by the Company are accounted for as variable lease cost, which are expensed as incurred.

The components of lease cost are as follows (in thousands):
 Three Months Ended
June 30, 2019
 Six Months Ended
June 30, 2019
Operating lease cost$4,287
 $8,323
Variable lease cost760
 1,746
Sublease income(141) (280)
Total lease cost$4,906
 $9,789


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Supplemental cash flow information related to leases is as follows (in thousands):
 Three Months Ended
June 30, 2019
 Six Months Ended
June 30, 2019
Cash paid for amounts included in the measurement of lease liabilities:   
Operating cash flows from operating leases$4,849
 $10,260
Right-of-use assets obtained in exchange for new lease obligations:   
Operating leases$4,984
 $6,202


Supplemental balance sheet information related to leases is as follows (in thousands, except lease term and discount rate):
 June 30,
2019
Assets: 
Operating lease right-of-use assets$62,316
Liabilities: 
Other current liabilities$15,193
Operating lease liabilities50,550
Total operating lease liabilities$65,743
Weighted average remaining operating lease term (years)6.78
Weighted average operating lease discount rate4.07%


The Company uses its incremental borrowing rate as the discount rate. As the Company enters into operating leases in multiple jurisdictions and denominated in currencies other than the U.S. dollar, judgment is used to determine the Company’s incremental borrowing rate including (1) conversion of its subordinated borrowing rate (using published yield curves) to an unsubordinated and collateralized rate, (2) adjusting the rate to align with the term of each lease, and (3) adjusting the rate to incorporate the effects of the currency in which the lease is denominated.

Maturities on lease liabilities as of June 30, 2019, are as follows (in thousands):
Fiscal Year Ending December 31, 
Remainder of 2019$8,605
202016,547
202111,956
20229,130
20237,474
Thereafter21,554
Total lease payments75,266
Less: imputed interest9,523
Total lease liability$65,743


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Future payments under operating lease agreements accounted for under ASC 840, Leases, as of December 31, 2018, were as follows (in thousands):
Fiscal Year Ending December 31, 
2019$16,925
202014,212
202110,538
20228,178
20236,529
Thereafter21,196
Total minimum lease payments$77,578


As of June 30, 2019, the Company has additional operating leases for office facilities that have not yet commenced with minimum lease payments of $4.0 million. These operating leases will commence between fiscal year 2019 and 2020 with lease terms of three to seven years.
14. Subsequent Event
On July 23, 2019, the Company invested $18.3 million for a 30% non-controlling financial interest in a payment technology and services company in India. The Company will account for this investment using the equity method in accordance with ASC 323, Investments - Equity Method and Joint Ventures.

ITEM 2. MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS
Forward-Looking Statements
This report contains forward-looking statements based on current expectations that involve a number of risks and uncertainties. Generally, forward-looking statements do not relate strictly to historical or current facts and may include words or phrases such as “believes,” “will,” “expects,” “anticipates,” “intends,” and words and phrases of similar impact. The forward-looking statements are made pursuant to safe harbor provisions of the Private Securities Litigation Reform Act of 1995, as amended.

Forward-looking statements in this report include, but are not limited to, statements regarding future operations, business strategy, business environment, key trends, and, in each case, statements related to expected financial and other benefits. Many of these factors will be important in determining our actual future results. Any or all of the forward-looking statements in this report may turn out to be incorrect. They may be based on inaccurate assumptions or may not account for known or unknown risks and uncertainties. Consequently, no forward-looking statement can be guaranteed. Actual future results may vary materially from those expressed or implied in any forward-looking statements, and our business, financial condition and results of operations could be materially and adversely affected. In addition, we disclaim any obligation to update any forward-looking statements after the date of this report, except as required by law.

All of the forward-looking statements in this report are expressly qualified by the risk factors discussed in our filings with the Securities and Exchange Commission (“SEC”). Such factors include, but are not limited to, risks related to:
increased competition;
the performance of our strategic products, Universal Payments solutions;
demand for our products;
consolidations and failures in the financial services industry;
customer reluctance to switch to a new vendor;
failure to obtain renewals of customer contracts or to obtain such renewals on favorable terms;
delay or cancellation of customer projects or inaccurate project completion estimates;
the complexity of our products and services and the risk that they may contain hidden defects;
compliance of our products with applicable legislation, governmental regulations, and industry standards;
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failing to comply with money transmitter rules and regulations;
our compliance with privacy regulations;
being subject to security breaches or viruses;
our ability to adequately protect our intellectual property;
increasing intellectual property rights litigation;
certain payment funding methods expose us to the credit and/or operating risk of our clients;
business interruptions or failure of our information technology and communication systems;
our offshore software development activities;
operating internationally;
global economic conditions impact on demand for our products and services;
attracting and retaining employees;
potential future litigation;
our sale of Community Financial Services (“CFS”) assets and liabilities to Fiserv, Inc. (“Fiserv”), including potential claims arising under the transaction agreement, the transition services agreement or with respect to retained liabilities;
future acquisitions, strategic partnerships, and investments;
risk of difficulties integrating E Commerce Group Products, Inc. and its subsidiary, Speedpay, Inc. (collectively referred to as "Speedpay"), which may cause us to fail to realize anticipated benefits of the acquisition;
impairment of our goodwill or intangible assets;
restrictions and other financial covenants in our debt;
difficulty meeting our debt service requirements;
the accuracy of our backlog estimates;
exposure to unknown tax liabilities;
the cyclical nature of our revenue and earnings and the accuracy of forecasts due to the concentration of revenue generating activity during the final weeks of each quarter; and
volatility in our stock price.

The cautionary statements in this report expressly qualify all of our forward-looking statements.

The following discussion should be read together with Factors that could cause actual results to differ from those expressed or implied in the forward-looking statements include, but are not limited to, those discussed in our financial statements and related notes containedRisk Factors in this report and with the financial statements and related notes and Management’s Discussion & Analysis inPart 1, Item 1A of our Annual Report on Form 10-K for the fiscal year ended December 31, 2018, filed March 1, 2019.2019, and in Part 2, Item 1A of this Form 10-Q.

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The following discussion should be read together with our Annual Report on Form 10-K for the fiscal year ended December 31, 2019, and with our financial statements and related notes contained in this Form 10-Q. Results for the three and six months ended June 30, 2019,2020, are not necessarily indicative of results that may be attained in the future.

COVID-19 Pandemic
The COVID-19 pandemic resulted in authorities implementing numerous measures to try to contain the virus. These measures may remain in place for a significant period of time and adversely affect our business, operations and financial condition as well as the business, operations and financial conditions of our customers and business partners. The spread of the virus has also caused us to modify our business practices (including employee work locations and cancellation of physical participation in meetings) in ways that may be detrimental to our business (including working remotely and its attendant cybersecurity risks). We may take further actions as may be required by government authorities or that we determine are in the best interests of our employees and customers. There is no certainty that such measures will be sufficient to mitigate the risks posed by the virus or otherwise be satisfactory to government authorities.

We created a dedicated Crisis Management Team to oversee and execute our business continuity plans and a variety of measures designed to ensure the ongoing availability of our products, solutions and services for our customers, while taking health and safety measures for our employees, including telecommuting, travel restrictions, social distancing policies, and stepped-up facility cleaning practices.

We believe we have sufficient liquidity to continue business operations during this volatile and uncertain period. We have $429 million of available liquidity as of June 30, 2020, consisting of cash on hand and availability under our revolving credit facility. To begin to address the potential long-term financial impacts of the virus, we have delayed non-essential capital spending and operating expenses.

The pandemic presents potential new risks to the Company’s business. We began to see the impacts of COVID-19 on certain customer transaction volumes in late March and continued to see changes in the second quarter of 2020, primarily within our Merchants and Billers customer base of our ACI On Demand segment. The effect of COVID-19 and related events, including those described above, could have an ongoing negative effect on our stock price, business prospects, financial condition, and results of operations. More specifically, for those customers under consumption-based contracts, continued declines in transaction volumes could negatively impact the Company's financial position, results of operations, and cash flows. The Company has also experienced declines in Biller volumes as a result of the change in timing of assessments and due dates for federal, state, and local taxes.

For the reasons discussed above, ACI cannot reasonably estimate with any degree of certainty the future impact COVID-19 may have on the Company’s results of operations, financial position, and liquidity. Notwithstanding any actions by national, state, and local governments to mitigate the impact of COVID-19 or by the Company to address the adverse impacts of COVID-19, there can be no assurance that any of the foregoing activities will be successful in mitigating or preventing significant adverse effects on the Company.

Overview
ACI Worldwide Inc., the Universal Payments (“UP”) company, powers electronic payments for more than 5,1006,000 organizations around the world. More than 1,000 of the largest financial institutions and intermediaries, as well as thousands of leading global merchants, rely on ACI to execute approximately $14 trillion each day in payments and securities. In addition, thousands ofmyriad organizations utilize our electronic bill paymentpresentment and presentment (“EBPP”)payment services. Through our comprehensive suite of software solutions delivered on customers' premises, through a third-party public cloud environment or through ACI's private cloud, we deliverprovide real-time, immediate payments capabilities and enable athe industry's most complete omni-channel payments experience.

Our products are sold and supported through distribution networks covering three geographic regions – the Americas; Europe, Middle East, and Africa (“EMEA”); and Asia/Pacific. Each distribution network has its own globally coordinated sales force andthat it supplements its sales force with independent reseller and/or distributor networks. Our products and solutions are used globally by banks, financial intermediaries, merchants, and corporates,billers, such as third-party electronic payment processors, payment associations, switch interchanges, and a wide range of transaction-generating endpoints, including ATMs, merchant point-of-sale (“POS”) terminals, bank branches, mobile phones, tablets, corporations, and Internet commerce sites. Accordingly, our business and operating results are influenced by trends such as information technology spending levels, the growth rate of electronic payments,
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mandated regulatory changes, and changes in the number and type of customers in the financial services industry. Our products are marketed under the ACI Worldwide, ACI Universal Payment, and ACI UP brands.brand.

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We derive a majority of our revenues from domestic operations and believe we have large opportunities for growth in international markets as well as continued expansion domestically in the United States. Refining our global infrastructure is a critical component of driving our growth. We have launched a globalization strategy, which includes elements intended to streamline our supply chain and maximize expertise in several geographic locations to support a growing international customer base and competitive needs. We utilize our Irish subsidiaries to manage certain of our intellectual property rights and to oversee and manage certain international product development and commercialization efforts. We increased our software as a service ("SaaS") and platform as a service ("PaaS") capabilities with a data center in Ireland allowing our SaaS and PaaS solutions to be more-broadly offered in the European market. We also continue to growmaintain centers of expertise in Timisoara, Romania and Pune and Bangalore in India, as well as key operational centers such as Cape Town, South Africa and in multiple locations in the United States.

Key trends that currently impact our strategies and operations include:

Increasing electronic payment transaction volumes. Electronic payment volumes continue to increase around the world, taking market share from traditional cash and check transactions. In their 2019 World Payments Report, Capgemini predicts that non-cash transaction volumes will grow in volume at an annual rate of 12.7%14.0%, or from 482.5538.6 billion in 20162017 to 876.41,045.5 billion in 2021,2022, with varying growth rates based on the type of payment and part of the world. We leverage the growth in transaction volumes through the licensing of new systems to customers whose older systems cannot handle increased volume, and through the sale of capacity upgrades to existing customers.customers, and through the scalability of our platform-based solutions. Furthermore, electronic payments have taken on greater importance during the global COVID-19 crisis as consumers increasingly prefer cashless payment options and shift to shopping and paying bills online.

Adoption of real-time payments. Customer expectations, from both consumers and corporate,billers, are driving the payments world to more real-time delivery. In the U.K., payments sent through the traditional ACH multi-day batch service can now be sent through the Faster Payments service giving almost immediate access to the funds, and this is being considered and implemented in several countries including Australia, andBrazil, Malaysia, Singapore, Thailand, the United States.States, and various countries in Europe. In Europe, the ECB TIPS and EBA RT1 schemes are driving real-time payments adoption, while in the U.S. market, National Automated Clearinghouse Association (“NACHA”) implemented phase 2 of Same Day ACH in September 2017.Zelle and TCH Real-Time Payments are now driving adoption. Corporate customers expect real-time information on the status of their payments instead of waiting for an end of-dayend-of-day report. Regulators expect banks to be monitoring key measures like liquidity in real time. ACI’s focus has always been on and experience with the real-time execution of transactions and delivery of information through real-time tools, such as dashboards, so our experience will be valuable in addressing this trend.

Increasing competition. The electronic payments market is highly competitive and subject to rapid change. Our competition comes from in-house information technology departments, third-party electronic payment processors, and third-party software companies located both within and outside of the United States.U.S. Many of these companies are significantly larger than usACI and have significantly greater financial, technical, and marketing resources. As electronic payment transaction volumes increase, third-party processors tend to provide competition to ourcompetitive solutions, particularly among customers that do not seek to differentiate their electronic payment offerings or are eliminating banks from the payments service, reducing the need for our solutions.service. As consolidation in the financial services industryand financial technology industries continues, we anticipate that competition for those customers will intensify.

Adoption of cloud technology. To leverage lower-cost computing technologies, some banks, financial intermediaries, merchants, and corporatesbillers are seeking to transition their systems to make use of cloud technology. Our investments and partnerships provide us the grounding to deliver cloud capabilities now and in the future. Market sizing data from Ovum indicates that spend on SaaS and PaaS payment systems is growing faster than spend on installed applications.

Electronic payments fraud and compliance. As electronic payment transaction volumes increase, organized criminal organizations continue to find ways to commit a growing volume of fraudulent transactions using a wide range of techniques. Banks, financial intermediaries, and merchants, and corporatesbillers continue to seek ways to leverage new technologies to identify and prevent fraudulent transactions and other attacks such as denial of service attacks. Due to concerns with international terrorism and money laundering, banks and financial intermediaries in particular are being faced with increasing scrutiny and regulatory pressures. We continue to see opportunity to offer our fraud detection solutions with advanced machine learning capabilities to help customers manage the growing levels of electronic payments fraud and compliance activity.

Adoption of smartcard technology. In many markets, card issuers are being required to issue new cards with embedded chip technology, with the merchant liability shift having gone into effect in 2015 in the United States.U.S. (and the fuel dispenser liability shift occurring later in 2020). Chip-based cards are more secure, harder to copy, and offer the opportunity for multiple functions on one card (e.g., debit, credit, electronic purse, identification, health records, etc.). ThisWhile this combats card-present fraud, it results in greater card-not-present fraud (e.g., fraud at eCommerce sites).

Single Euro Payments Area (SEPA). The SEPA, primarily focused on the European economic community and the U.K., is designed to facilitate lower costs for cross-border payments and reduce timeframes for settling electronic payment transactions.
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The transition to SEPA payment mechanisms will drive more volume to these systems with the potential to cause banks to review the capabilities of the systems supporting these payments. Our Retail Paymentsretail payments and Real-Time Paymentsreal-time payments solutions facilitate key functions that help banks and financial intermediaries address these mandated regulations.
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European Payment Service Directive (PSD2). PSD2, which was ratified by the European Parliament in 2015, required member states to implement new paymentspayment regulations in 2018. The XS2A provision effectively creates a new market opportunity where banks in European Union member countries must provide open API standards to customer data, thus allowing authorized third-party providers to enter the market.

Financial institution consolidation. Consolidation continues on a national and international basis, as banks and financial intermediariesinstitutions seek to add market share and increase overall efficiency. Such consolidations have increased, and may continue to increase, in their number, size, and market impact as a result of recent economic conditions affecting the banking and financial industries. There are several potential negative effects of increased consolidation activity. Continuing consolidation of banks and financial intermediariesinstitutions may result in a smaller number of existing and potential customers for our products and services. Consolidation of two of our customers could result in reduced revenues if the combined entity were to negotiate greater volume discounts or discontinue use of certain of our products. Additionally, if a non-customer and a customer combine and the combined entity decides to forego future use of our products, our revenue would decline. Conversely, we could benefit from the combination of a non-customer and a customer when the combined entity continues use of our products and, as a larger combined entity, increases its demand for our products and services. We tend to focus on larger banks and financial intermediariesinstitutions as customers, often resulting in our solutions being the solutionsones that survive in the consolidated entity.

Global vendor sourcing. Global and regional banks, financial intermediaries, and merchants, and corporatesbillers are aiming to reduce the costs in supplier management by picking suppliers whothat can service them across all their geographies instead of allowing each country operation to choose suppliers independently. Our global footprint from both a customer and a delivery perspective enableenables us to be successful in this global sourcedinternationally-sourced market. However, projects in these environments tend to be more complex and therefore of higher risk.

Electronic payments convergence. As electronic payment volumes grow and pressures to lower overall cost per transaction increase, banks and financial intermediaries are seeking methods to consolidate their paymentspayment processing across the enterprise. We believe that the strategy of using service-oriented architectures to allow for re-use of common electronic payment functions, such as authentication, authorization, routing and settlement, will become more common. Using these techniques, banks and financial intermediaries will be able to reduce costs, increase overall service levels, enable one-to-one marketing in multiple bank channels, leverage volumes for improved pricing and liquidity, and manage enterprise risk. Our product strategy is, in part, focused on this trend, by creating integrated payment functions that can be re-used by multiple bank channels, across both the consumer and wholesale bank. While this trend presents an opportunity for us, it may also expand the competition from third-party electronic payment technology and service providers specializing in other forms of electronic payments. Many of these providers are larger than us and have significantly greater financial, technical and marketing resources.

Mobile banking and payments. There is a growing demand for the ability to carry out banking services or make payments using a mobile phone. Recent statisticsAccording to analysis from Javelin Strategy & Research, a subsidiarythe Deloitte Center for Financial Services in 2018, 84% of Greenwich Associates, show that 50% of adults in the United Statesglobal consumers use their phone for mobile banking. Theonline banking and 72% use of phones for mobile banking is expected to grow to 81%applications. Additionally, digital channels are used more frequently than bank branches and ATMs across all generations and in 2020.all countries. Our customers have been making use of existing products to deploy mobile banking, mobile payments, and mobile commerce solutions for their customers in many countries. In addition, ACI has invested in mobile products of our own and via partnerships to support mobile functionality in the marketplace.

Electronic bill payment and presentment. EBPP encompasses all facets of bill payment, including biller direct, where customers initiate payments on biller websites, the consolidator model, where customers initiate payments on a financial institution’s website, and walk-in bill payment, as one might find in a convenience store. The EBPP market continues to grow as consumers move away from traditional forms of paper-based payments. Nearly three out of four (73%) online payments are made at the billers’ sites, rather than through banking websites, up 11% since 2010.websites. The biller-direct solutions are seeing strong growth as billers migrate these services to outsourcers, such as ACI, from legacy systems built in house.in-house. We believe that EBPP remains ripe for outsourcing, as a significant amount of biller-direct transactions are still processed in house.in-house. As billers seek to manage costs and improve efficiency, we believe that they will continue to look to third-party EBPP vendors that can offer a complete solution for their billing needs. ACI is supporting Billers during the COVID-19 crisis with new, automated tools that allow consumers to defer payments, set-up flexible payment plans, and request virtual appointments to discuss payment options.

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Several other factors related to our business may have a significant impact on our operating results from year to year. For example, the accounting rules governing the timing of revenue recognition are complex and it can be difficult to estimate when we will recognize revenue generated by a given transaction. Factors such as creditworthiness of the customer and timing of transfer of control or acceptance of our products may cause revenues related to sales generated in one period to be deferred and recognized
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in later periods. For arrangements in which services revenue is deferred, related direct and incremental costs may also be deferred. Additionally, while the majority of our contracts are denominated in the U.S. dollar, a substantial portion of our sales are made, and some of our expenses are incurred, in the local currency of countries other than the United States. Fluctuations in currency exchange rates in a given period may result in the recognition of gains or losses for that period.

We continue to seek ways to grow through organic sources, partnerships, alliances, and acquisitions. We continually look for potential acquisitions designed to improve our solutions’ breadth or provide access to new markets. As part of our acquisition strategy, we seek acquisition candidates that are strategic, capable of being integrated into our operating environment, and accretive to our financial performance.

Chief Executive Officer
On February 18, 2020, we announced the appointment of Odilon Almeida as the Company’s new President and Chief Executive Officer, effective March 9, 2020. Mr. Almeida was also appointed to serve as a member of ACI’s board of directors.

Acquisition
Speedpay
On May 9, 2019, we acquired E Commerce Group Products, Inc. ("ECG"), a subsidiary of The Western Union Company, (“Western Union”), along with ECG's subsidiary, Speedpay, Inc. (collectively referred to as "Speedpay") for $755.3$754.1 million in cash, including working capital adjustments, pursuant to a Stock Purchase Agreement, among the Company, The Western Union Company, and ACI Worldwide Corp., our wholly owned subsidiary. The combination of the Company and Speedpay bill pay solutions serves more than 4,000 customers across the U.S., bringing expanded reach in existing and complementary market segments such as consumer finance, insurance, healthcare, higher education, utilities, government, and mortgage. The acquisition of Speedpay increases the scale of our On Demand platform business and allows the acceleration of platform innovation.

To fund the acquisition, we amended our existing Credit Agreement, dated February 24, 2017, for an additional $500.0 million senior secured term loan, in addition to drawing $250.0 million on the available Revolving Credit Facility. See Note 4, Debt, to our unaudited condensed consolidated financial statements in Part I of this Form 10-Q for terms of the Credit Agreement. The remaining acquisition consideration was funded with cash on hand.

Backlog
Backlog is comprised of:
Committed Backlog, which includes (1) contracted revenue that will be recognized in future periods (contracted but not recognized) from software license fees, maintenance fees, servicesservice fees, and SaaS and PaaS fees specified in executed contracts (including estimates of variable consideration if required under ASC 606)606 and included in the transaction price for those contracts, which includes deferred revenue and amounts that will be invoiced and recognized as revenue in future periods and (2) estimated future revenues from software license fees, maintenance fees, services fees, and SaaS and PaaS fees specified in executed contracts.
Renewal Backlog, which includes estimated future revenues from assumed contract renewals to the extent we believe recognition of the related revenue will occur within the corresponding backlog period.

We have historically included assumed renewals in backlog estimates based upon automatic renewal provisions in the executed contract and our historic experience with customer renewal rates.

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Our 60-month backlog estimates are derived using the following key assumptions:
License arrangements are assumed to renew at the end of their committed term or under the renewal option stated in the contract at a rate consistent with historical experience. If the license arrangement includes extended payment terms, the renewal estimate is adjusted for the effects of a significant financing component.
Maintenance fees are assumed to exist for the duration of the license term for those contracts in which the committed maintenance term is less than the committed license term.
SaaS and PaaS arrangements are assumed to renew at the end of their committed term at a rate consistent with our historical experiences.
Foreign currency exchange rates are assumed to remain constant over the 60-month backlog period for those contracts stated in currencies other than the U.S. dollar.
Our pricing policies and practices are assumed to remain constant over the 60-month backlog period.

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In computing our 60-month backlog estimate, the following items are specifically not taken into account:
Anticipated increases in transaction, account, or processing volumes by our customers.
Optional annual uplifts or inflationary increases in recurring fees.
Services engagements, other than SaaS and PaaS arrangements, are not assumed to renew over the 60-month backlog period.
The potential impact of consolidation activity within our markets and/or customers.

We review our customer renewal experience on an annual basis. The impact of this review and subsequent updates may result in a revision to the renewal assumptions used in computing the 60-month backlog estimates. In the event a significant revision to renewal assumptions is determined to be necessary, prior periods will be adjusted for comparability purposes.

The following table sets forth our 60-month backlog estimate, by reportable segment, as of June 30, 2019,2020, March 31, 2019,2020, and December 31, 20182019 (in millions). The June 30, 2019, 60-month backlog estimate includes approximately $1.5 billion as a result of the acquisition of Speedpay. Dollar amounts reflect foreign currency exchange rates as of each period end.
June 30, 2020March 31, 2020December 31, 2019
ACI On Demand$3,863  $3,781  $3,855  
ACI On Premise1,976  1,933  1,977  
Total$5,839  $5,714  $5,832  
June 30, 2020March 31, 2020December 31, 2019
Committed$2,140  $2,095  $2,168  
Renewal3,699  3,619  3,664  
Total$5,839  $5,714  $5,832  
 June 30,
2019
 
March 31,
2019
 
December 31,
2018
ACI On Premise$1,880
 $1,861
 $1,875
ACI On Demand3,813
 2,290
 2,299
Total$5,693
 $4,151
 $4,174
      
 June 30,
2019
 
March 31,
2019
 
December 31,
2018
Committed$2,105
 $1,734
 $1,832
Renewal3,588
 2,417
 2,342
Total$5,693
 $4,151
 $4,174

Estimates of future financial results require substantial judgment and are based on several assumptions, as described above. These assumptions may turn out to be inaccurate or wrong for reasons outside of management’s control. For example, our customers may attempt to renegotiate or terminate their contracts for many reasons, including mergers, changes in their financial condition, or general changes in economic conditions (e.g. economic declines resulting from COVID-19) in the customer’s industry or geographic location. We may also experience delays in the development or delivery of products or services specified in customer contracts, which may cause the actual renewal rates and amounts to differ from historical experiences. Changes in foreign currency exchange rates may also impact the amount of revenue recognized in future periods. Accordingly, there can be no assurance that amounts included in backlog estimates will generate the specified revenues or that the actual revenues will be generated within the corresponding 60-month period. Additionally, because certain components of Committed Backlog and all of Renewal Backlog estimates are operating metrics, the estimates are not required to be subject to the same level of internal review or controls as contracted but not recognized Committed Backlog.
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RESULTS OF OPERATIONS
The following table presents the condensed consolidated statements of operations, as well as the percentage relationship to total revenues for items included in our condensed consolidated statements of operations (in thousands):
Three Month Period Ended June 30, 2019,2020, Compared to the Three Month Period Ended June 30, 20182019
Three Months Ended June 30,
20202019
Amount% of Total
Revenue
$ Change 
vs 2019
% Change
vs 2019
Amount% of Total
Revenue
Revenues:
Software as a service and platform as a service$180,573  60 %$8,074  %$172,499  58 %
License50,136  17 %(2,405) (5)%52,541  18 %
Maintenance52,749  18 %827  %51,922  17 %
Services16,452  %(4,204) (20)%20,656  %
Total revenues299,910  100 %2,292  %297,618  100 %
Operating expenses:
Cost of revenue147,346  49 %(7,894) (5)%155,240  52 %
Research and development35,578  12 %(3,657) (9)%39,235  13 %
Selling and marketing24,455  %(8,507) (26)%32,962  11 %
General and administrative29,758  10 %(19,561) (40)%49,319  17 %
Depreciation and amortization33,635  11 %6,891  26 %26,744  %
Total operating expenses270,772  90 %(32,728) (11)%303,500  102 %
Operating income (loss)29,138  10 %35,020  (595)%(5,882) (2)%
Other income (expense):
Interest expense(14,142) (5)%1,181  (8)%(15,323) (5)%
Interest income2,954  %(43) (1)%2,997  %
Other, net2,041  %639  46 %1,402  — %
Total other income (expense)(9,147) (3)%1,777  (16)%(10,924) (4)%
Income (loss) before income taxes19,991  %36,797  (219)%(16,806) (6)%
Income tax expense (benefit)5,916  %28,447  (126)%(22,531) (8)%
Net income$14,075  %$8,350  146 %$5,725  %

 Three Months Ended June 30,
 2019 2018
 Amount 
% of Total
Revenue
 $ Change 
vs 2018
 % Change
vs 2018
 Amount 
% of Total
Revenue
Revenues:           
Software as a service and platform as a service$172,499
 58 % $58,899
 52 % $113,600
 48 %
License52,541
 18 % 6,986
 15 % 45,555
 19 %
Maintenance51,922
 17 % (3,126) (6)% 55,048
 23 %
Services20,656
 7 % (136) (1)% 20,792
 9 %
Total revenues297,618
 100 % 62,623
 27 % 234,995
 100 %
Operating expenses:           
Cost of revenue155,240
 52 % 38,979
 34 % 116,261
 49 %
Research and development39,235
 13 % 1,373
 4 % 37,862
 16 %
Selling and marketing32,962
 11 % (198) (1)% 33,160
 14 %
General and administrative49,319
 17 % 20,482
 71 % 28,837
 12 %
Depreciation and amortization26,744
 9 % 5,711
 27 % 21,033
 9 %
Total operating expenses303,500
 102 % 66,347
 28 % 237,153
 101 %
Operating loss(5,882) (2)% (3,724) 173 % (2,158) (1)%
Other income (expense):           
Interest expense(15,323) (5)% (5,606) 58 % (9,717) (4)%
Interest income2,997
 1 % 255
 9 % 2,742
 1 %
Other, net1,402
  % 3,079
 (184)% (1,677) (1)%
Total other income (expense)(10,924) (4)% (2,272) 26 % (8,652) (4)%
Loss before income taxes(16,806) (6)% (5,996) 55 % (10,810) (5)%
Income tax expense (benefit)(22,531) (8)% (26,295) (699)% 3,764
 2 %
Net income (loss)$5,725
 2 % $20,299
 (139)% $(14,574) (6)%
Revenues
Total revenue for the three months ended June 30, 2019,2020, increased $62.6$2.3 million, or 27%1%, as compared to the same period in 2018, of which $49.32019.
Speedpay contributed an incremental $34.7 million or 21%, was due to the acquisition of Speedpay.

Totalin total revenue was $4.5 million lower forduring the three months ended June 30, 2019,2020, as compared to the same period in 2018, due to the2019.
The impact of foreign currencies weakening against the U.S. dollar. Excludingdollar resulted in a $3.7 million decrease in total revenue during the three months ended June 30, 2020, as compared to the same period in 2019.
Adjusted for the impact of the acquisition ofincremental revenue from Speedpay and foreign currency, total revenue for the three months ended June 30, 2019, increased $17.82020, decreased $28.7 million, or 8%10%, compared to the same period in 2018.2019.

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Software as a Service (“SaaS”) and Platform as a Service (“PaaS”) Revenue
The Company’s SaaS arrangements allow customers to use certain software solutions (without taking possession of the software) in a single-tenant cloud environment on a subscription basis. The Company’s PaaS arrangements allow customers to use certain software solutions (without taking possession of the software) in a multi-tenant cloud environment on a subscription or consumption basis. Included in SaaS and PaaS revenue are fees paid by our customers for use of our Biller solutions. Biller-related fees may be paid by our clients or directly by their customers and may be a percentage of the underlying transaction amount, a fixed fee per executed transaction or a monthly fee for each customer enrolled. SaaS and PaaS costs include payment card interchange fees, the amounts payable to banks and payment card processing fees, which are included in cost of revenue in the condensed consolidated statements of operations. All fees from SaaS and PaaS arrangements that do not qualify for treatment as a distinct performance
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obligation, which includes set-up fees, implementation or customization services, and product support services, are included in SaaS and PaaS revenue.

SaaS and PaaS revenue increased $58.9$8.1 million, or 52%5%, during the three months ended June 30, 2019,2020, as compared to the same period in 2018, of which $49.32019.
Speedpay contributed an incremental $34.7 million or 43%, was due to the acquisition of Speedpay.in SaaS and PaaS revenue was $0.8 million lower forduring the three months ended June 30, 2019,2020, as compared to the same period in 2018 due to the2019.
The impact of foreign currencies weakening against the U.S. dollar. Excludingdollar resulted in a $0.4 million decrease in SaaS and PaaS revenue during the three months ended June 30, 2020, as compared to the same period in 2019.
Adjusted for the impact of the acquisition ofincremental Speedpay revenue and foreign currency, SaaS and PaaS revenue for the three months ended June 30, 2019, increased $10.42020, decreased $26.3 million, or 9%15%, compared to the same period in 2018,2019.
The decrease was primarily due to changes in the timing of which $8.6 millionassessments and $1.8 million is attributabledue dates by Billers that use the Company's technology to accelerationenable customer payments of recurring revenuefederal, state and local taxes and declines in Digital Channels associated with customer-related consolidation activity and new customers adopting our SaaS and PaaS offerings and existing customers adding new functionality or increasing transaction volumes, respectively.customer attrition.

License Revenue
Customers purchase the right to license ACI software under multi-year, time-based software license arrangements that vary in length but are generally five years. Under these arrangements the software is installed at the customer’s location (i.e. on-premise). Within these agreements are specified capacity limits typically based on customer transaction volume. ACI employs measurement tools that monitor the number of transactions processed by customers and if contractually specified limits are exceeded, additional fees are charged for the overage. Capacity overages may occur at varying times throughout the term of the agreement depending on the product, the size of the customer, and the significance of customer transaction volume growth. Depending on specific circumstances, multiple overages or no overages may occur during the term of the agreement.

Included in license revenue are license and capacity fees that are payable at the inception of the agreement or annually (initial license fees). License revenue also includes license and capacity fees payable quarterly or monthly due to negotiated customer payment terms (monthly license fees). The Company recognizes revenue in advance of billings for software license arrangements with extended payment terms and adjusts for the effects of the financing component, if significant.

License revenue increased $7.0decreased $2.4 million, or 15%5%, during the three months ended June 30, 2019,2020, as compared to the same period in 2018. License revenue was $2.1 million lower for the three months ended June 30, 2019, compared to the same period in 2018 due to the2019.
The impact of foreign currencies weakening against the U.S. dollar. Excludingdollar resulted in a $1.7 million decrease in license revenue during the three months ended June 30, 2020, as compared to the same period in 2019.
Adjusted for the impact of foreign currency, license revenue for the three months ended June 30, 2019, increased $9.02020, decreased $0.7 million, or 20%1%, compared to the same period in 2018.2019.

The increase in total license revenue was primarily driven by the timing and relative size of license and capacity events during the three months ended June 30, 2019, as compared to the same period in 2018.

Maintenance Revenue
Maintenance revenue includes standard and premium maintenance and any post contract support fees received from customers for the provision of product support services.

Maintenance revenue decreased $3.1increased $0.8 million, or 6%2%, during the three months ended June 30, 2019,2020, as compared to the same period in 2018. Maintenance revenue was $1.2 million lower for the three months ended June 30, 2019, as compared to the same period in 2018 due to the2019.
The impact of foreign currencies weakening against the U.S. dollar. Excludingdollar resulted in a $1.2 million decrease in maintenance revenue during the three months ended June 30, 2020, as compared to the same period in 2019.
Adjusted for the impact of foreign currency, maintenance revenue for the three months ended June 30, 2019, decreased $1.92020, increased $2.0 million, or 3%4%, compared to the same period in 2018.2019.

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Services Revenue
Services revenue includes fees earned through implementation services and other professional services. Implementation services include product installations, product configurations, and custom software modifications (“CSMs”). Other professional services include business consultancy, technical consultancy, on-site support services, CSMs, product education, and testing services. These services include new customer implementations as well as existing customer migrations to new products or new releases of existing products.

Services revenue decreased $0.1$4.2 million, or 1%20%, during the three months ended June 30, 2019,2020, as compared to the same period in 2018. Services revenue was $0.5 million lower for the three months ended June 30, 2019, as compared to the same period in 2018 due to the2019.
The impact of foreign currencies weakening against the U.S. dollar. Excludingdollar resulted in a $0.4 million decrease in services revenue during the three months ended June 30, 2020, as compared to the same period in 2019.
Adjusted for the impact of foreign currency, services revenue for the three months ended June 30, 2019, increased $0.42020, decreased $3.8 million, or 2%18%, compared to the same period in 2018.2019.

The decrease was primarily driven by the timing and magnitude of project-related work during the three months ended June 30, 2020, as compared to the same period in 2019.
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Operating Expenses
Total operating expenses for the three months ended June 30, 2019, increased $66.32020, decreased $32.7 million, or 28%11%, as compared to the same period in 2018, of which $41.82019.
Speedpay contributed an incremental $29.1 million or 18%, and $16.6 million, or 7%, was dueto total operating expenses during the three months ended June 30, 2020, as compared to the acquisitionsame period in 2019.
Total operating expenses for three months ended June 30, 2020, included $5.0 million of Speedpay and significant transaction and integration-relatedtransaction-related expenses associated with the acquisition of Speedpay respectively.

and cost reduction strategies implemented during the period. Total operating expenses for the three months ended June 30, 2018,2019, included $0.6$16.6 million of significant integration and divestiture-related expenses. Total operatingtransaction-related expenses were $3.5 million lower forassociated with the three months ended June 30, 2019, compared to the same period in 2018, due to theacquisition of Speedpay.
The impact of foreign currencies weakening against the U.S. dollar. Excludingdollar resulted in a $3.7 million decrease in total operating expenses during the three months ended June 30, 2020, compared to the same period in 2019.
Adjusted for the impact of the acquisition ofincremental Speedpay operating expenses, significant acquisition and integration-relatedtransaction-related expenses, and foreign currency, total operating expenses forduring the three months ended June 30, 2019, increased $12.22020, decreased $46.6 million, or 5%16%, compared to the same period in 2018, primarily due to higher cost of revenue, general and administrative, research and development, and depreciation and amortization expenses, partially offset by lower selling and marketing.2019.

Cost of Revenue
Cost of revenue includes costs to provide SaaS and PaaS services, third-party royalties, amortization of purchased and developed software for resale, the costs of maintaining our software products, as well as the costs required to deliver, install, and support software at customer sites. SaaS and PaaS service costs include payment card interchange fees, amounts payable to banks, and payment card processing fees. Maintenance costs include the efforts associated with providing the customer with upgrades, 24-hour help desk, post go-live (remote) support, and production-type support for software that was previously installed at a customer location. Service costs include human resource costs and other incidental costs such as travel and training required for both pre go-live and post go-live support. Such efforts include project management, delivery, product customization and implementation, installation support, consulting, configuration, and on-site support.

Cost of revenue increased $39.0decreased $7.9 million, or 34%5%, during the three months ended June 30, 2019,2020, compared to the same period in 2018,2019.
Speedpay contributed an incremental $22.9 million to cost of which $33.9 million, or 29%, was duerevenue during the three months ended June 30, 2020, as compared to the acquisition of Speedpay. same period in 2019.
Cost of revenue was $1.3 million lower for the three months ended June 30, 2019, as compared to2020 included $2.3 million of significant transaction-related expenses associated with the same period in 2018, due to theacquisition of Speedpay.
The impact of foreign currencies weakening against the U.S. dollar. Excludingdollar resulted in a $1.4 million decrease in cost of revenue during the three months ended June 30, 2020, as compared to the same period in 2019.
Adjusted for the impact of the acquisition ofincremental Speedpay expense, significant transaction-related expenses, and foreign currency, cost of revenue increased $6.4decreased $31.6 million, or 6%21%, for the three months ended June 30, 2019,2020, as compared to the same period in 2018,2019.
The decrease was primarily due to a $4.8 million increase inlower payment card interchange and processing fees.fees, personnel and related expenses, and amortization of acquired software of $21.7 million, $9.0 million, and $0.9 million, respectively.

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Research and Development
Research and development (“R&D”) expenses are primarily human resource costs related to the creation of new products, improvements made to existing products as well as compatibility with new operating system releases and generations of hardware.

R&D expense increased $1.4decreased $3.7 million, or 4%9%, during the three months ended June 30, 2019,2020, as compared to the same period in 2018, of which $1.82019.
Speedpay contributed an incremental $1.3 million or 5%, was due to the acquisition Speedpay. R&D expense was $1.0 million lower forduring the three months ended June 30, 2019,2020, as compared to the same period in 2018, due to the2019.
The impact of foreign currencies weakening against the U.S. dollar. Excludingdollar resulted in a $1.0 million decrease in R&D expense during the three months ended June 30, 2020, as compared to the same period in 2019.
Adjusted for the impact of the acquisition ofincremental Speedpay expense and foreign currency, R&D expense increased $0.6decreased $4.1 million, or 1%11%, for the three months ended June 30, 2019,2020, as compared to the same period in 2018,2019.
The decrease was primarily due to an increase inlower personnel and related expenses.expenses and professional fees of $3.2 million and $0.9 million, respectively.

Selling and Marketing
Selling and marketing includes both the costs related to selling our products to current and prospective customers as well as the costs related to promoting the Company, its products and the research efforts required to measure customers’ future needs and satisfaction levels. Selling costs are primarily the human resource and travel costs related to the effort expended to license our products and services to current and potential clients within defined territories and/or industries as well as the management of the overall relationship with customer accounts. Selling costs also include the costs associated with assisting distributors in their efforts to sell our products and services in their respective local markets. Marketing costs include costs incurred to promote the Company and its products, perform or acquire market research to help the Company better understand impending changes in customer demand for and of our products, and the costs associated with measuring customers’ opinions toward the Company, our products and personnel.

Selling and marketing expense decreased $0.2$8.5 million, or 1%26%, during the three months ended June 30, 2019,2020, as compared to the same period in 2018. The acquisition of 2019.
Speedpay contributed $1.2an incremental $1.1 million to selling and marketing expense during the three months ended June 30, 2019. Selling and marketing expense was $0.7 million lower for the three months ended June 30, 2019,2020, as compared to the same period in 2018, due to the2019.
The impact of foreign currencies weakening against the U.S. dollar. Excludingdollar resulted in a $0.8 million decrease in selling and marketing expense during the three months ended June 30, 2020, as compared to the same period in 2019.
Adjusted for the impact of the acquisition ofincremental Speedpay expense and foreign currency, selling and marketing expense decreased $0.7$8.8 million, or 2%27%, for the
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three months ended June 30, 2019,2020, as compared to the same period in 2018,2019.
The decrease was primarily due to a decrease in advertisinglower personnel and promotions expense.related expenses, commissions, and professional fees of $5.5 million, $1.9 million, and $1.4 million, respectively.

General and Administrative
General and administrative expenses are primarily human resource costs including executive salaries and benefits, personnel administration costs, and the costs of corporate support functions such as legal, administrative, human resources, and finance and accounting.

General and administrative expense increased $20.5decreased $19.6 million, or 71%40%, during the three months ended June 30, 2019,2020, as compared to the same period in 2018, of which $0.62019.
Speedpay contributed an incremental $0.3 million or 2%,to general and $16.4 million, or 57%, was dueadministrative expense during the three months ended June 30, 2020, as compared to the acquisitionsame period in 2019.
General and administrative expenses for the three months ended June 30, 2020, included $2.5 million of Speedpay and significant transaction and integration-relatedtransaction-related expenses associated with the acquisition of Speedpay respectively.and cost reduction strategies implemented during the period. General and administrative expense for the three months ended June 30, 2018,2019, included $0.4$16.4 million of significant integration and divestiture-related expenses. General and administrative expense was $0.2 million lower fortransaction-related expenses associated with the three months ended June 30, 2019, as compared to the same period in 2018, due to theacquisition of Speedpay.
The impact of foreign currencies weakening against the U.S. dollar. Excludingdollar resulted in a $0.3 million decrease in general and administrative expense during the three months ended June 30, 2020, as compared to the same period in 2019.
Adjusted for the impact of the acquisition ofincremental Speedpay expense, significant acquisition and integration-relatedtransaction-related expenses, and foreign currency, general and administrative expense increased $4.0decreased $5.6 million, or 14%17%, for the three months ended June 30, 2019,2020, as compared to the same period in 2018,2019, primarily due to an increasea decrease in personnel and related expenses.
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Depreciation and Amortization
Depreciation and amortization increased $5.7$6.9 million, or 27%26%, during the three months ended June 30, 2019,2020, as compared to the same period in 2018,2019.
Speedpay contributed an incremental $3.6 million, of which $4.3 million, or 20%, was due to the acquisition of Speedpay. Depreciationdepreciation and amortization was $0.3 million lower forexpense during the three months ended June 30, 2019,2020, as compared to the same period in 2018, due to the2019.
The impact of foreign currencies weakening against the U.S. dollar. Excludingdollar resulted in a $0.2 million decrease in depreciation and amortization during the three months ended June 30, 2020, as compared to the same period in 2019.
Adjusted for the impact of the acquisition ofincremental Speedpay expense and foreign currency, depreciation and amortization increased $1.8$3.6 million, or 9%13%, for the three months ended June 30, 2019,2020, as compared to the same period in 2018.2019, primarily due to additional amortization of internal-use software in our On Demand business.

Other Income and Expense
Interest expense for the three months ended June 30, 2019, increased $5.62020, decreased $1.2 million, or 58%8%, as compared to the same period in 2018,2019, primarily due to higherlower comparative debt balances and interest rates.

Interest income includes the portion of software license fees paid by customers under extended payment terms that is attributed to the significant financing component. Interest income for the three months ended June 30, 2019, increased $0.3 million, or 9%,2020 remained flat as compared to the same period in 2018.2019.

Other, net primarily consists of foreign currency gain or loss and other non-operating items.gains. Foreign currency gaingains for the three months ended June 30, 2020 and 2019 was $1.9 million and $1.4 million, and foreign currency loss for the three months ended June 30, 2018 was $1.7 million.respectively.

Income Taxes
Refer toSee Note 12,11, Income Taxes, to our unaudited condensed consolidated financial statements in Part I of this Form 10-Q for additional information.

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RESULTS OF OPERATIONS
The following table presents the condensed consolidated statements of operations, as well as the percentage relationship to total revenues for items included in our condensed consolidated statements of operations (in thousands):

Six Month Period Ended June 30, 2019,2020, Compared to the Six Month Period Ended June 30, 20182019
Six Months Ended June 30,
20202019
Amount% of Total
Revenue
$ Change 
vs 2019
% Change
vs 2019
Amount% of Total
Revenue
Revenues:
Software as a service and platform as a service$373,523  63 %$92,467  33 %$281,056  56 %
License78,265  13 %4,646  %73,619  15 %
Maintenance106,029  18 %(1,004) (1)%107,033  21 %
Services33,578  %(8,187) (20)%41,765  %
Total revenues591,395  100 %87,922  17 %503,473  100 %
Operating expenses:
Cost of revenue313,183  53 %43,002  16 %270,181  54 %
Research and development74,602  13 %(827) (1)%75,429  15 %
Selling and marketing54,538  %(7,854) (13)%62,392  12 %
General and administrative65,684  11 %(15,152) (19)%80,836  16 %
Depreciation and amortization65,533  11 %16,923  35 %48,610  10 %
Total operating expenses573,540  97 %36,092  %537,448  107 %
Operating income (loss)17,855  %51,830  (153)%(33,975) (7)%
Other income (expense):
Interest expense(31,313) (5)%(4,376) 16 %(26,937) (5)%
Interest income5,854  %(176) (3)%6,030  %
Other, net(7,717) -1 %(7,207) 1,413 %(510) — %
Total other income (expense)(33,176) (5)%(11,759) 55 %(21,417) (4)%
Loss before income taxes(15,321) (2)%40,071  (72)%(55,392) (11)%
Income tax benefit(4,969) (1)%30,185  (86)%(35,154) (7)%
Net loss$(10,352) (1)%$9,886  (49)%$(20,238) (4)%

 Six Months Ended June 30,
 2019 2018
 Amount 
% of Total
Revenue
 $ Change 
vs 2018
 % Change
vs 2018
 Amount 
% of Total
Revenue
Revenues:           
Software as a service and platform as a service$281,056
 56 % $63,176
 29 % $217,880
 49 %
License73,619
 15 % 18
  % 73,601
 17 %
Maintenance107,033
 21 % (4,674) (4)% 111,707
 25 %
Services41,765
 8 % 648
 2 % 41,117
 9 %
Total revenues503,473
 100 % 59,168
 13 % 444,305
 100 %
Operating expenses:           
Cost of revenue270,181
 54 % 46,584
 21 % 223,597
 50 %
Research and development75,429
 15 % 776
 1 % 74,653
 17 %
Selling and marketing62,392
 12 % (2,661) (4)% 65,053
 15 %
General and administrative80,836
 16 % 23,350
 41 % 57,486
 13 %
Depreciation and amortization48,610
 10 % 6,232
 15 % 42,378
 10 %
Total operating expenses537,448
 107 % 74,281
 16 % 463,167
 104 %
Operating loss(33,975) (7)% (15,113) 80 % (18,862) (4)%
Other income (expense):           
Interest expense(26,937) (5)% (7,855) 41 % (19,082) (4)%
Interest income6,030
 1 % 544
 10 % 5,486
 1 %
Other, net(510)  % 1,222
 (71)% (1,732)  %
Total other income (expense)(21,417) (4)% (6,089) 40 % (15,328) (3)%
Loss before income taxes(55,392) (11)% (21,202) 62 % (34,190) (8)%
Income tax benefit(35,154) (7)% (34,966) 18,599 % (188)  %
Net loss$(20,238) (4)% $13,764
 (40)% $(34,002) (8)%
Revenues
Total revenue for the six months ended June 30, 2019,2020, increased $59.2$87.9 million, or 13%17%, as compared to the same period in 2018, of which $49.32019.
Speedpay contributed an incremental $123.3 million or 11%, was due to the acquisition of Speedpay.

Totalin total revenue was $8.2 million lower forduring the six months ended June 30, 2019,2020, as compared to the same period in 2018, due to the2019.
The impact of foreign currencies weakening against the U.S. dollar. Excludingdollar resulted in a $5.2 million decrease in total revenue during the six months ended June 30, 2020, as compared to the same period in 2019.
Adjusted for the impact of the acquisition ofincremental Speedpay revenue and foreign currency, total revenue for the six months ended June 30, 2019, increased $18.12020, decreased $30.2 million, or 4%6%, compared to the same period in 2018.2019.

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Software as a Service (“SaaS”) and Platform as a Service (“PaaS”) Revenue
SaaS and PaaS revenue increased $63.2$92.5 million, or 29%33%, during the six months ended June 30, 2019,2020, as compared to the same period in 2018, of which $49.32019.
Speedpay contributed an incremental $123.3 million or 23%, was due to the acquisition of Speedpay.in SaaS and PaaS revenue was $1.7 million lower forduring the six months ended June 30, 2019,2020, as compared to the same period in 2018 due to the2019.
The impact of foreign currencies weakening against the U.S. dollar. Excludingdollar resulted in $0.7 million decrease in SaaS and PaaS revenue during the six months ended June 30, 2020, as compared to the same period in 2019.
Adjusted for the impact of the acquisition ofincremental revenue from Speedpay and foreign currency, SaaS and PaaS revenue for the six months ended June 30, 2019, increased $15.62020, decreased $30.2 million, or 7%11%, compared to the same period in 2018,2019.
The decrease was primarily due to changes in the timing of which $8.6 millionassessments and $7.0 million is attributabledue dates by Billers that use the Company's technology to accelerationenable customer payments of recurring revenuefederal, state, and local taxes and declines in Digital Channels associated with customer-related consolidation activity and new customers adopting our SaaS and PaaS offerings and existing customers adding new functionality or increasing transaction volumes, respectively.customer attrition.

License Revenue
License revenue remained flatincreased $4.6 million, or 6%, during the six months ended June 30, 2019,2020, as compared to the same period in 2018. License2019.
The impact of foreign currencies weakening against the U.S. dollar resulted in a $1.8 million decrease in license revenue was $2.7 million lower forduring the six months ended June 30, 2019,2020, as compared to the same period in 2018 due to the impact of foreign2019.
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currencies weakening against the U.S. dollar. ExcludingAdjusted for the impact of foreign currency, license revenue for the six months ended June 30, 2019,2020, increased $2.7$6.4 million, or 4%9%, compared to the same period in 2018.2019.

The increase in license revenue was primarily driven by the timing and relative size of license and capacity events during the six months ended June 30, 2019,2020, as compared to the same period in 2018.2019.

Maintenance Revenue
Maintenance revenue decreased $4.7$1.0 million, or 4%1%, during the six months ended June 30, 2019,2020, as compared to the same period in 2018. Maintenance revenue was $2.9 million lower for the six months ended June 30, 2019, as compared to the same period in 2018 due to the2019.
The impact of foreign currencies weakening against the U.S. dollar. Excludingdollar resulted in a $2.0 million decrease in maintenance revenue during the six months ended June 30, 2020, as compared to the same period in 2019.
Adjusted for the impact of foreign currency, maintenance revenue for the six months ended June 30, 2019, decreased $1.82020, increased $1.0 million, or 2%1%, compared to the same period in 2018.2019.

Services Revenue
Services revenue increased $0.6decreased $8.2 million, or 2%20%, during the six months ended June 30, 2019,2020, as compared to the same period in 2018. Services revenue was $1.0 million lower for the six months ended June 30, 2019, as compared to the same period in 2018 due to the2019.
The impact of foreign currencies weakening against the U.S. dollar. Excludingdollar resulted in a $0.8 million decrease in services revenue during the six months ended June 30, 2020, as compared to the same period in 2019.
Adjusted for the impact of foreign currency, services revenue for the six months ended June 30, 2019, increased $1.72020, decreased $7.4 million, or 4%18%, compared to the same period in 2018.2019.
The decrease in services revenue was primarily driven by the timing and magnitude of project-related work during the six months ended June 30, 2020, as compared to the same period in 2019.

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Operating Expenses
Total operating expenses for the six months ended June 30, 2019,2020, increased $74.3$36.1 million, or 16%7%, as compared to the same period in 2018, of which $41.82019.
Speedpay contributed an incremental $105.5 million or 9%, and $21.3 million, or 5%, was dueto total operating expenses during the six months ended June 30, 2020, as compared to the acquisition of Speedpay and significant transaction and integration-related expenses associated with the acquisition of Speedpay, respectively.same period in 2019.

Total operating expenses for the six months ended June 30, 2018,2020, included $5.0$13.5 million of significant integrationtransaction-related expenses associated with the acquisition of Speedpay and divestiture-related expenses.cost reduction strategies implemented during the period. Total operating expenses were $8.8 million lower for the six months ended June 30, 2019, compared toincluded $21.3 million of significant transaction-related expenses associated with the same period in 2018, due to theacquisition of Speedpay.
The impact of foreign currencies weakening against the U.S. dollar. Excludingdollar resulted in a $5.8 million decrease in total operating expenses for the six months ended June 30, 2020, as compared to the same period in 2019.
Adjusted for the impact of the acquisition ofincremental Speedpay operating expenses, significant acquisition and integration-relatedtransaction-related expenses, and foreign currency, total operating expenses for the six months ended June 30, 2019, increased $25.12020, decreased $55.8 million, or 6%11%, compared to the same period in 2018, primarily due to higher cost of revenue, general and administrative, research and development, and depreciation and amortization expenses, partially offset by lower selling and marketing.2019.

Cost of Revenue
Cost of revenue increased $46.6$43.0 million, or 21%16%, during the six months ended June 30, 2019,2020, compared to the same period in 2018,2019.
Speedpay contributed an incremental $84.9 million to cost of which $33.9 million, or 15%, was duerevenue during the six months ended June 30, 2020, as compared to the acquisition of Speedpay. same period in 2019.
Cost of revenue was $3.3 million lower for the six months ended June 30, 2019, as compared to2020, included $2.3 million of significant transaction-related expenses associated with the same period in 2018, due to theacquisition of Speedpay.
The impact of foreign currencies weakening against the U.S. dollar. Excludingdollar resulted in a $2.2 million decrease in cost of revenue during the six months ended June 30, 2020, as compared to the same period in 2019.
Adjusted for the impact of the acquisition ofincremental Speedpay expense, significant transaction-related expenses, and foreign currency, cost of revenue increased $16.0decreased $41.9 million, or 7%16%, for the six months ended June 30, 2019,2020, as compared to the same period in 2018,2019.
The decrease was primarily due to a $9.9 million increase inlower payment card interchange and processing fees, and $6.1 million in personnel and related expenses.expenses, and amortization of acquired of software of $26.9 million, $11.5 million, and $2.0 million, respectively.

Research and Development
R&D expense increaseddecreased $0.8 million, or 1%, during the six months ended June 30, 2019,2020, as compared to the same period in 2018. The acquisition of 2019.
Speedpay contributed $1.8an incremental $4.1 million to R&D expense during the six months ended June 30, 2019. R&D expense was $2.3 million lower for the six months ended June 30, 2019,2020, as compared to the same period in 2018, due to the2019.
The impact of foreign currencies weakening against the U.S. dollar. Excludingdollar resulted in a $1.7 million decrease in R&D expense during the six months ended June 30, 2020, as compared to the same period in 2019.
Adjusted for the impact of the acquisition ofincremental Speedpay expense and foreign currency, R&D expense increased $1.3decreased $3.4 million, or 2%5%, for the six months ended June 30, 2019,2020, as compared to the same period in 2018,2019, primarily due to an increase inlower personnel and related expenses.

Selling and Marketing
Selling and marketing expense decreased $2.7$7.9 million, or 4%13%, during the six months ended June 30, 2019,2020, as compared to the same period in 2018. The acquisition of 2019.
Speedpay contributed $1.2an incremental $3.9 million to selling and marketing expense during the six months ended June 30, 2019. Selling and marketing expense was $1.7 million lower for the six months ended June 30, 2019,2020, as compared to the same period in 2018, due to the2019.
The impact of foreign currencies weakening against the U.S. dollar. Excludingdollar resulted in a $1.1 million decrease in selling and marketing expense for the six months ended June 30, 2020, as compared to the same period in 2019.
Adjusted for the impact of the acquisition ofincremental Speedpay expense and foreign currency, selling and marketing expense decreased $2.1$10.6 million, or 3%17%, for the six months ended June 30, 2019,2020, as compared to the same period in 2018,2019.
The decrease was primarily due to a decrease in advertisinglower personnel and promotions expense.related expenses, commissions, and professional fees of $5.9 million, $2.6 million, and $2.1 million, respectively.

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General and Administrative
General and administrative expense increased $23.4decreased $15.2 million, or 41%19%, during the six months ended June 30, 2019,2020, as compared to the same period in 2018, of which $0.62019.
Speedpay contributed an incremental $0.7 million or 1%,to general and $21.2 million, or 37%, was dueadministrative expense during the six months ended June 30, 2020, as compared to the acquisitionsame period in 2019.
General and administrative expenses for the six months ended June 30, 2020, included $11.0 million of Speedpay and significant transaction and integration-relatedtransaction-related expenses associated with cost reduction strategies implemented during the acquisition of Speedpay, respectively.period. General and administrative expense for the six months ended June 30, 2018,2019, included $4.4$21.2 million of significant integration and divestiture-related expenses. General and administrative expense was $0.8 million lower fortransaction-related expenses associated with the six months ended June 30, 2019, as compared to the same period in 2018, due to theacquisition of Speedpay.
The impact of foreign currencies weakening against the U.S. dollar. Excludingdollar resulted in a $0.4 million decrease in general and administrative expenses during the six months ended June 30, 2020, as compared to the same period in 2019.
Adjusted for the impact of the acquisition ofincremental Speedpay expense, significant acquisition and integration-related expense,transaction-related expenses, and foreign currency, general and administrative expense increased $6.8decreased $5.3 million, or 13%9%, for the six months ended June 30, 2019,2020, as compared to the same period in 2018,2019.
The decrease was primarily due to an increase inlower personnel and related expenses.expenses of $6.7 million, partially offset by higher professional fees of $1.4 million.

Depreciation and Amortization
Depreciation and amortization increased $6.2$16.9 million, or 15%35%, during the six months ended June 30, 2019,2020, as compared to the same period in 2018,2019.
Speedpay contributed an incremental $11.9 million of which $4.3 million, or 10%, was due to the acquisition of Speedpay. Depreciationdepreciation and amortization was $0.7 million lower forexpense during the six months ended June 30, 2019,2020, as compared to the same period in 2018, due to the2019.
The impact of foreign currencies weakening against the U.S. dollar. Excludingdollar resulted in a $0.4 million decrease in depreciation and amortization expense during the six months ended June 30, 2020, as compared to the same period in 2019.
Adjusted for the impact of the acquisition ofincremental Speedpay expense and foreign currency, depreciation and amortization increased $2.7$5.5 million, or 6%11%, for the six months ended June 30, 2019,2020, as compared to the same period in 2018.2019, primarily due to additional amortization of internal-use software in our On Demand business.

Other Income and Expense
Interest expense for the six months ended June 30, 2019,2020, increased $7.9$4.4 million, or 41%16%, as compared to the same period in 2018,2019, primarily due to higher comparative debt balances, andpartially offset by lower interest rates, as well as $1.8 million of interest expense related to royalty payments recorded during the first quarter of 2019. Excluding the impact of interest expense related to royalty payments, interest expense for the six months ended June 30, 2019, increased $6.1 million, or 32%, as compared to the same period in 2018.rates.

Interest income for the six months ended June 30, 2019, increased $0.52020, decreased $0.2 million, or 10%3%, as compared to the same period in 2018.2019.

Other, net primarily consists of foreign currency loss and other non-operating items.gain or loss. Foreign currency loss for the six months ended June 30, 2020 and 2019, was $7.9 million and 2018, was $0.5 million, and $1.7 million, respectively. The higher foreign currency loss in 2020 was due to the market volatility in the wake of the COVID-19 pandemic.

Income Taxes
Refer toSee Note 12,11, Income Taxes, to our unaudited condensed consolidated financial statements in Part I of this Form 10-Q for additional information.

Segment Results
We report financial performance based on our segments, ACI On PremiseDemand and ACI On Demand,Premise, and analyze Segment Adjusted EBITDA as a measure of segment profitability.

Our Chief Executive Officer is also our chief operating decision maker (“CODM”). The CODM, together with other senior management personnel, focus their review on consolidated financial information and the allocation of resources based on operating results, including revenues and Segment Adjusted EBITDA, for each segment, separate from the corporate operations.

ACI On Demand serves the needs of banks, merchants, and billers who use payments to facilitate their core business. These on-demand solutions are maintained and delivered through the cloud via our global data centers and are available in either a single-tenant environment for SaaS offerings, or in a multi-tenant environment for PaaS offerings.

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ACI On Premise serves customers who manage their software on site.site or through a third-party public cloud environment. These on-premise customers use the Company’s software to develop sophisticated solutions, which are often part of a larger system located and managed at the customer specified site. These customers require a level of control and flexibility that ACI On Premise solutions can offer, and they have the resources and expertise to take a lead role in managing these solutions.

ACI On Demand serves the needs of banks, merchants and corporates who use payments to facilitate their core business. These on-demand solutions are maintained and delivered through the cloud via our global data centers and are available in either a single-tenant environment for SaaS offerings, or in a multi-tenant environment for PaaS offerings.

Revenue is attributed to the reportable segments based upon the product sold and mechanism for delivery to the customer. Expenses are attributed to the reportable segments in one of three methods, (1) direct costs of the segment, (2) labor costs that can be attributed based upon time tracking for individual products, or (3) costs that are allocated. Allocated costs are generally marketing and sales related activities as well as information technology and facilities related expense for which multiple segments benefit. We also allocate certain depreciation costs to the segments.

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Segment Adjusted EBITDA is the measure reported to the CODM for purposes of making decisions on allocating resources and assessing the performance of our segments and, therefore, Segment Adjusted EBITDA is presented in conformity with ASC 280, Segment Reporting. Segment Adjusted EBITDA is defined as earnings (loss) from operations before interest, income tax expense (benefit), depreciation and amortization (“EBITDA”) adjusted to exclude stock-based compensation, and net other income (expense).

Corporate and unallocated expenses consistsconsist of the corporate overhead costs that are not allocated to reportable segments. These overhead costs relate to human resources, finance, legal, accounting, merger and acquisition activity, and other costs that are not considered when management evaluates segment performance.

The following is selected financial data for our reportable segments for the periods indicated (in thousands):
Three Months Ended June 30,Six Months Ended June 30,
2020201920202019
Revenue
ACI On Demand$180,573  $172,499  $373,523  $282,347  
ACI On Premise119,337  125,119  217,872  221,126  
Total revenue$299,910  $297,618  $591,395  $503,473  
Segment Adjusted EBITDA
ACI On Demand$33,071  $17,340  $56,192  $17,078  
ACI On Premise59,093  57,069  90,002  85,337  
Depreciation and amortization(35,692) (29,778) (69,514) (54,630) 
Stock-based compensation expense(7,932) (14,372) (14,882) (20,957) 
Corporate and unallocated expenses(19,402) (36,141) (43,943) (60,803) 
Interest, net(11,188) (12,326) (25,459) (20,907) 
Other, net2,041  1,402  (7,717) (510) 
Income (loss) before income taxes$19,991  $(16,806) $(15,321) $(55,392) 
Depreciation and amortization
ACI On Demand$10,852  $8,489  $20,184  $16,051  
ACI On Premise3,431  3,019  6,537  6,049  
Corporate21,409  18,270  42,793  32,530  
Total depreciation and amortization$35,692  $29,778  $69,514  $54,630  
Stock-based compensation expense
ACI On Demand$2,273  $2,214  $4,299  $4,165  
ACI On Premise2,279  2,051  4,309  4,007  
Corporate3,380  10,107  6,274  12,785  
Total stock-based compensation expense$7,932  $14,372  $14,882  $20,957  

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 Three Months Ended June 30, Six Months Ended June 30,
 2019 2018 2019 2018
Revenue       
ACI On Premise$125,119
 $121,395
 $221,126
 $226,425
ACI On Demand172,499
 113,600
 282,347
 217,880
Total revenue$297,618
 $234,995
 $503,473
 $444,305
Segment Adjusted EBITDA       
ACI On Premise57,069
 54,760
 85,337
 93,658
ACI On Demand17,340
 (3,364) 17,078
 (7,597)
Depreciation and amortization(29,778) (24,351) (54,630) (49,344)
Stock-based compensation expense(14,372) (7,705) (20,957) (14,067)
Corporate and unallocated expenses(36,141) (21,498) (60,803) (41,512)
Interest, net(12,326) (6,975) (20,907) (13,596)
Other, net1,402
 (1,677) (510) (1,732)
Loss before income taxes$(16,806) $(10,810) $(55,392) $(34,190)
Depreciation and amortization       
ACI On Premise$3,019
 $2,849
 $6,049
 $5,824
ACI On Demand8,489
 7,826
 16,051
 15,562
Corporate18,270
 13,676
 32,530
 27,958
Total depreciation and amortization$29,778
 $24,351
 $54,630
 $49,344
Stock-based compensation expense       
ACI On Premise$2,051
 $1,838
 $4,007
 $3,305
ACI On Demand2,214
 1,834
 4,165
 3,297
Corporate10,107
 4,033
 12,785
 7,465
Total stock-based compensation expense$14,372
 $7,705
 $20,957
 $14,067
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ACI On PremiseDemand Segment Adjusted EBITDA increased $2.3$15.7 million for the three months ended June 30, 2019,2020, compared to the same period in 2018, primarily due to a $3.7 million increase in revenue.

ACI On Premise Segment Adjusted EBITDA decreased $8.3 million for the six months ended June 30, 2019, compared to the same period in 2018, primarily due to a $5.3 million decrease in revenue and a $3.0 million increase in operating expenses.

ACI On Demand Segment Adjusted EBITDA increased $20.7 million for the three months ended June 30, 2019, compared to the same period in 2018, of which $12.0$9.2 million was due to the acquisition of Speedpay. Excluding the impact of the acquisition of Speedpay, ACI On Demand Segment Adjusted EBITDA increased $8.7$6.5 million, primarily due to a $9.7$33.1 million increasedecrease in revenue.cash operating expense, partially offset by a $26.7 million decrease in revenue, primarily within the Company's Biller business due to changes in the timing of assessments and due dates for federal, state, and local taxes.

ACI On Demand Segment Adjusted EBITDA increased $24.7$39.1 million for the six months ended June 30, 2019,2020, compared to the same period in 2018,2019, of which $12.0$30.0 million was due to the acquisition of Speedpay. Excluding the impact of the acquisition of Speedpay, ACI On Demand Segment Adjusted EBITDA increased $12.7$9.1 million, primarily due to a $15.3$41.3 million increasedecrease in revenue,cash operating expense, partially offset by a $2.6$32.2 million increasedecrease in revenue, primarily within the Company's Biller business due to changes in the timing of assessments and due dates for federal, state, and local taxes.

ACI On Premise Segment Adjusted EBITDA increased $2.0 million for the three months ended June 30, 2020, compared to the same period in 2019, primarily due to a $7.7 million decrease in cash operating expenses.expense, partially offset by a $5.7 million decrease in revenue.

ACI On Premise Segment Adjusted EBITDA increased $4.7 million for the six months ended June 30, 2020, compared to the same period in 2019, primarily due to a $7.8 million decrease in cash operating expense, partially offset by a $3.2 million decrease in revenue.

Liquidity and Capital Resources
General
Our primary liquidity needs are: (i) to fund normal operating expenses; (ii) to meet the interest and principal requirements of our outstanding indebtedness; and (iii) to fund acquisitions, capital expenditures, and lease payments. We believe these needs will be satisfied using cash flow generated by our operations, our cash and cash equivalents, and available borrowings under our revolving credit facility.

Our cash requirements in the future may be financed through additional equity or debt financings. However, the disruption in the capital markets caused by the COVID-19 pandemic could make any new financing more challenging, and there can be no assurance that such financings will be obtained on commercially reasonable terms, or at all. We believe our liquidity will allow us to manage the anticipated impact of COVID-19 on our business operations for the foreseeable future, which could include reductions in revenue and delays in payments from customers and partners. We are compliant with our debt covenants and do not anticipate an inability to service our debt. As the challenges posed by COVID-19 on our business and the economy as a whole evolve rapidly, we will continue to evaluate our liquidity and financial position in light of future developments, particularly those relating to COVID-19.

Available Liquidity
The following table sets forth our available liquidity for the periods indicated (in thousands):
June 30, 2020December 31, 2019
Cash and cash equivalents$129,223  $121,398  
Availability under revolving credit facility300,000  261,000  
Total liquidity$429,223  $382,398  
 June 30,
2019
 December 31,
2018
Cash and cash equivalents$139,396
 $148,502
Availability under revolving credit facility265,000
 500,000
Total liquidity$404,396
 $648,502

The decreaseincrease in total liquidity is primarily attributable to $235.0positive operating cash flows of $125.5 million, partially offset by $28.9 million of outstanding revolving credit facility borrowings and $21.2payments related to stock repurchases, $25.7 million of payments to purchase property and equipment and software and distribution rights, partially offset by positive operating cash flows.and $19.5 million of repayments on the Term Loans. We also repaid a net $39.0 million on the Revolving Credit Facility.

The Company and OfficialACI Payments, Corporation,Inc., a wholly owned subsidiary, maintain a $140.0 million uncommitted overdraft facility with Bank of America, N.A. The overdraft facility acts as a secured loan under the terms of the Credit Agreement to provide an additional funding mechanism for timing differences that can occur in the bill payment settlement process. As of June 30, 2019,2020, the full $140.0 million was available.

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Cash and cash equivalents consist of highly liquid investments with original maturities of three months or less. As of June 30, 2019,2020, we had $139.4$129.2 million of cash and cash equivalents, of which $71.3$46.0 million was held by our foreign subsidiaries. If these funds were needed for our operations in the U.S., we may potentially be required to accrue and pay foreign and U.S. state income taxes to repatriate these funds. As of June 30, 2019,2020, only the earnings in our Indian foreign subsidiaries are indefinitely reinvested. The earnings of all other foreign entities are no longer indefinitely reinvested. We are also permanently reinvested for outside book/tax basis difference related to foreign subsidiaries. These outside basis differences could reverse through sales of the foreign subsidiaries, as well as various other events, none of which are considered probable as of June 30, 2019.2020.

Cash Flows
The following table sets forth summarized cash flow data for the periods indicated (in thousands):
Six Months Ended June 30,
20202019
Net cash provided by (used by):
Operating activities$125,529  $56,865  
Investing activities(25,672) (779,761) 
Financing activities(100,150) 714,655  
 Six Months Ended
June 30,
 2019 2018
Net cash provided by (used by):   
Operating activities$56,865
 $71,111
Investing activities(779,761) (29,351)
Financing activities714,655
 (51,570)

Cash Flows from Operating Activities
Net cash flows provided by operating activities during the six months ended June 30, 2019,2020, were $56.9$125.5 million as compared to $71.1$56.9 million during the same period in 2018.2019. Net cash provided by operating activities primarily consists of net income (loss)loss adjusted to add back depreciation, amortization, and stock-based compensation. Cash flows provided by operating activities were $14.2$68.7 million lowerhigher for the six months ended June 30, 2019,2020, compared to the same period in 2018,2019, due to higher cash earnings and improvements in the timing of working capital. Our current policy is to use our operating cash flow primarily for funding capital expenditures, lease payments, stock repurchases, and acquisitions.


Cash Flows from Investing Activities
During the first six months of 2020, we used cash of $25.7 million to purchase software, property, and equipment, as compared to $21.2 million during the same period in 2019. During the first six months of 2019, we paid $755.2 million, net of $0.1 million in cash acquired, to acquire Speedpay. We also used cash of $21.2 million to purchase software, property and equipment, as compared to $27.9 million during the same period in 2018.

Cash Flows from Financing Activities
Net cash flows providedused by financing activities for the six months ended June 30, 2019,2020, were $714.7$100.2 million as compared to net cash flows usedprovided by financing activities of $51.6$714.7 million during the same period in 2018.2019. During the first six months of 2020, we repaid a net $39.0 million on the Revolving Credit Facility and $19.5 million on the Term Loans. In addition, we used $28.9 million to repurchase common stock and $11.1 million for the repurchase of stock-based compensation awards for tax withholdings. We also received proceeds of $3.0 million from the exercise of stock options and the issuance of common stock under our 2017 Employee Stock Purchase Plan, as amended. During the first six months of 2019, we received proceeds of $500.0 million from our Delayed Draw Term Loan and $250.0 million from our Revolving Credit Facility to fund our purchase of Speedpay, and we repaid $9.4 million on the Initial Term Credit Loan and $15.0 million on the Revolving Credit Facility. In addition, we received proceeds of $7.6 million from the exercise of stock options and the issuance of common stock under our 2017 Employee Stock Purchase Plan, as amended, and used $2.8 million for the repurchase of restricted sharestock-based compensation awards (“RSAs”) and restricted share units (“RSUs”) for tax withholdings. We also used $0.6 million to repurchase common stock. During the first six months of 2018, we repaid $10.4 million on the Initial Term Loan. In addition, we received proceeds of $16.5 million from the exercise of stock options and the issuance of common stock under our 2017 Employee Stock Purchase Plan, as amended, and used $2.6 million for the repurchase of RSAs for tax withholdings. We also used $54.5 million to repurchase common stock.

We may decide to use cash to acquire new products and services or enhance existing products and services through acquisitions of other companies, product lines, technologies, and personnel, or through investments in other companies.

We believe our existing sources of liquidity, including cash on hand and cash provided by operating activities, will satisfy our projected liquidity requirements, which primarily consists of working capital and debt service requirements, for the next twelve months and foreseeable future.

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Debt
On April 5, 2019, we entered into the Second Amended and Restated Credit Agreement (the “Credit Agreement”) to amend and restate our existing agreement, dated February 24, 2017. The Credit Agreement consists of (a) a five-year $500.0 million senior secured revolving credit facility (the “Revolving Credit Facility”), (b) a five-year $279.0 million senior secured term loan facility (the “Initial Term Loan”), and (c) a five-year $500.0 million senior secured term loan facility (the “Delayed Draw Term Loan”, together with the Initial Term Loan, the "Term Loans", and together with the Initial Term Loan and the Revolving Credit Facility, the “Credit Facility”).

As of June 30, 2019,2020, we had $235.0$200.0 million and $775.5$736.6 million outstanding under our Revolving Credit Facility and Term Loans, respectively, with up to $265.0$300.0 million of unused borrowings under the Revolving Credit Facility. The interest rate in effect for the Credit Facility as of June 30, 2019,2020, was 4.65%2.43%. As of June 30, 2019,2020, we also had $400.0 million outstanding of 5.750% Senior Notes duethe 2026 (the “2026 Notes”). Refer toNotes. See Note 4, Debt,, to our unaudited condensed consolidated financial statements in Part I of this Form 10-Q for additional information.

Stock Repurchase Program
In 2005, our board of directors (“the board”) approved a stock repurchase program authorizing us, as market and business conditions warrant, to acquire our common stock and periodically authorize additional funds for the program. In February 2018, the board approved the repurchase of our common stock for up to $200.0 million, in place of the remaining purchase amounts previously authorized.

We repurchased 23,8021,000,000 shares for $0.6$28.9 million under the program during the six months ended June 30, 2019.2020. Under the program to date, we have repurchased 44,153,19546,357,495 shares for approximately $548.5$612.3 million. As of June 30, 2019,2020, the maximum remaining amount authorized for purchase under the stock repurchase program was approximately $176.0$112.1 million.

See Note 7, There is no guarantee asCommon Stock and Treasury Stock, to the exact numberour unaudited condensed consolidated financial statements in Part I of shares we will repurchase. Repurchased shares are returned to the status of authorized but unissued shares of common stock. In March 2005, our board approved a plan under Rule 10b5-1 of the Securities Exchange Act of 1934 to facilitate the repurchase of shares of common stock under the existing stock repurchase program. Under our Rule 10b5-1 plan, we have delegated authority over the timing and amount of repurchases to an independent broker who does not have access to inside information about the Company. Rule 10b5-1 allows us, through the independent broker, to purchase shares at times when we ordinarily would not be in the market because of self-imposed trading blackout periods, such as the time immediately preceding the end of the fiscal quarter through a period of three business days following our quarterly earnings release.this Form 10-Q for additional information.

Contractual Obligations and Commercial Commitments
For the six months ended June 30, 2019,2020, there have been no material changes to the contractual obligations and commercial commitments disclosed in Item 7 of our Form 10-K for the fiscal year ended December 31, 2018, except as disclosed below (in thousands).2019.
  Payments Due by Period
  Total Less than 1 Year 1-3 Years 3-5 Years More than 5 Years
Term loan $775,535
 $38,950
 $79,644
 $656,941
 $
Term loan interest (1) 152,542
 35,401
 65,366
 51,775
 
Revolving credit facility 235,000
 
 
 235,000
 
Revolving credit facility interest (2) 52,035
 10,955
 21,909
 19,171
 
Financed internal-use software (3) 19,795
 11,634
 8,161
 
 
Total $1,234,907
 $96,940
 $175,080
 $962,887
 $
(1)Based on Term Loan debt outstanding and interest rate in effect at June 30, 2019, of 4.65%.
(2)Based on Revolving Credit Facility debt outstanding and interest rate in effect at June 30, 2019, of 4.65%.
(3)
During the
six months ended June 30, 2019, the Company financed certain multi-year license agreements for internal-use software for $10.4 million with annual payments through April 2022. As of June 30, 2019, $19.8 million is outstanding under these and other agreements previously entered into, of which $11.6 million and $8.2 million is included in other current liabilities and other noncurrent liabilities, respectively, in the accompanying condensed consolidated balance sheet.

We are unable to reasonably estimate the ultimate amount or timing of settlement of our reserves for income taxes under Financial Accounting Standards Board (“FASB”) Accounting Standards Codification (“ASC”) 740, Income Tax. The liability for unrecognized tax benefits as of June 30, 2019,2020, is $28.3$30.0 million.
Critical Accounting Estimates
The preparation of the condensed consolidated financial statements requires we make estimates and assumptions that affect the reported amounts of assets, liabilities, revenues and expenses, and related disclosure of contingent assets and liabilities. We base our estimates on historical experience and other assumptions we believe to be proper and reasonable under the circumstances. We continually evaluate the appropriateness of estimates and assumptions used in the preparation of our condensed consolidated financial statements. Actual results could differ from those estimates.

The accounting policies that reflect our more significant estimates, judgments, and assumptions, and that we believe are the most critical to aid in fully understanding and evaluating our reported financial results, include the following:
Revenue Recognition
Business Combinations
Intangible Assets and Goodwill
Business Combinations
Stock-Based Compensation
Accounting for Income Taxes

During the six months ended June 30, 2019,2020, there were no significant changes to our critical accounting policies and estimates. Please refer to Management’s Discussion and Analysis of Financial Condition and Results of Operations contained in Part II, Item 7 of our Annual Report on Form 10-K for our fiscal year ended December 31, 2018, filed on March 1, 2019, for a more complete discussion of our critical accounting policies and estimates.
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ITEM 3. QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK
Excluding the impact of changes in interest rates and the uncertainty in the global financial markets, there have been no material changes to our market risk for the six months ended June 30, 2019.2020. We conduct business in all parts of the world and are thereby exposed to market risks related to fluctuations in foreign currency exchange rates. The U.S. dollar is the single largest currency in which our revenue contracts are denominated. Any decline in the value of local foreign currencies against the U.S. dollar results in our products and services being more expensive to a potential foreign customer. In those instances where our goods and services have already been sold, receivables may be more difficult to collect. Additionally, in jurisdictions where the revenue contracts are denominated in U.S. dollars and operating expenses are incurred in the local currency, any decline in the value of the U.S. dollar

will have an unfavorable impact to operating margins. At times, we enter into revenue contracts that are denominated in the country’s local currency, primarily in Australia, Canada, the United Kingdom, and other European countries.countries, Brazil, India, and Singapore. This practice serves as a natural hedge to finance the local currency expenses incurred in those locations. We have not entered into any foreign currency hedging transactions. We do not purchase or hold any derivative financial instruments for speculation or arbitrage.

The primary objective of our cash investment policy is to preserve principal without significantly increasing risk. If we maintained similar cash investments for a period of one year based on our cash investments and interest rates on these investments at June 30, 2019,2020, a hypothetical ten percent increase or decrease in effective interest rates would increase or decrease interest income by approximatelyless than $0.1 million annually.

We had approximately $1.4$1.3 billion of debt outstanding as of June 30, 2019,2020, with $1.0 billion$936.6 million outstanding under our Credit Facility and $400.0 million in 2026 Senior Notes. Our Credit Facility has a floating interest rate, which was 4.65%2.43% as of June 30, 2019.2020. Our 2026 Notes are fixed-rate long-term debt obligations with a 5.750% interest rate. A hypothetical ten percent increase or decrease in effective interest rates would increase or decrease interest expense related to the Credit Facility by approximately $4.7$2.3 million.
ITEM 4. CONTROLS AND PROCEDURES
Disclosure Controls and Procedures
Management, under the supervision and with the participation of the Chief Executive Officer and Chief Financial Officer, performed an evaluation of the effectiveness of our disclosure controls and procedures (as defined in Rules 13a-15(e) and 15d-15(e) under the Securities Exchange Act of 1934, as amended (the “Exchange Act”)) as of the end of the period covered by this report. Based on that evaluation, the Chief Executive Officer and Chief Financial Officer have concluded our disclosure controls and procedures are effective as of June 30, 2019.2020.

Changes in Internal Control over Financial Reporting
On May 9, 2019, we completed the acquisition of Speedpay. We consider the transaction material to our results of operations, cash flows, and financial position from the date of the acquisition through June 30, 2019, and believe the internal controls and procedures of SpeedpayThere have a material effect on our internal control over financial reporting. See Note 3, Acquisition, to our unaudited condensed consolidated financial statements included in Part 1 of this Form 10-Q for discussion of the acquisition and related financial data.

We are currently in the process of integrating Speedpay operations, and we anticipate a successful integration of operations and internal controls over financial reporting. Management will continue to evaluate its internal control over financial reporting as it executes integration activities.

There werebeen no additional changes in our internal control over financial reporting (as defined in Rules 13a-15(f) under the Exchange Act) during the quarter ended June 30, 2019,2020, that have materially affected, or are reasonably likely to materially affect, our internal control over financial reporting.

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PART II – OTHER INFORMATION
ITEM 1. LEGAL PROCEEDINGS
From time to time, we are involved in various litigation matters arising in the ordinary course of our business. We are not currently a party to any legal proceedings the adverse outcome of which, individually or in the aggregate, we believe would be likely to have a material effect on our financial condition or results of operations.
ITEM 1A. RISK FACTORS
There have been no material changes to the risk factors disclosed in Item 1A of our Form 10-K for the fiscal year ended December 31, 2018,2019, other than as disclosed below. Additionalin "COVID-19 Pandemic" in Part 1, Item 2 ("Management's Discussion and Analysis of Financial Condition and Results of Operations") of this report, which is incorporated into this item by reference.

The ongoing COVID-19 pandemic could adversely affect our business, results of operations and financial condition.
The COVID-19 pandemic may also have the effect of heightening many of the other risks and uncertainties,described in Item 1A of our Form 10-K for the fiscal year ended December 31, 2019, including risks associated with slowing global economic conditions, demand for our products, delays or cancellations of customer projects, failures to obtain renewals of customer contracts, and uncertainties not presently knownreluctance of prospective customers to us, or that we currently deem immaterial, could also have an adverse effect on our business, financial condition and/or results of operations.switch to a new vendor.

We may experience difficulties integrating Speedpay, which could cause us to fail to realize the anticipated benefits of the acquisition.
Achieving the anticipated benefits of our acquisition of Speedpay will depend in part upon whether we are able to integrate the business in an effective and efficient manner. There can be no assurance that we will be able to fully integrate all aspects of

Speedpay successfully, advance our business strategy, or fully realize the potential benefits of bringing the businesses together, and the process of integrating Speedpay may disrupt our business and divert our resources. Any delay or inability of management to successfully integrate the operations of Speedpay could compromise our potential to achieve the anticipated long-term strategic benefits of the acquisitions and could have a material adverse effect on the business, financial condition, cash flows, and results of operations.
ITEM 2. UNREGISTERED SALES OF EQUITY SECURITIES AND USE OF PROCEEDS
Issuer Purchases of Equity Securities
The following table provides information regarding our repurchases of common stock during the three months ended June 30, 2019:2020:
PeriodTotal Number of
Shares Purchased
Average Price
Paid per Share
Total Number of Shares
Purchased as Part of
Publicly Announced Program
Approximate Dollar Value of
Shares that May Yet Be
Purchased Under the Program
April 1, 2020 through April 30, 2020—  $—  —  $112,088,000  
May 1, 2020 through May 31, 2020—  —  —  112,088,000  
June 1, 2020 through June 30, 2020715,154  (1)29.05  —  112,088,000  
Total715,154  $29.05  —  
PeriodTotal Number of Shares Purchased Average Price Paid per Share Total Number of Shares Purchased as Part of Publicly Announced Program Approximate Dollar Value of Shares that May Yet Be Purchased Under the Program
April 1, 2019 through April 30, 2019502
(1)$33.96
 
 $175,956,000
May 1, 2019 through May 31, 2019
 
 
 175,956,000
June 1, 2019 through June 30, 20195,120
(1)32.71
 
 175,956,000
Total5,622
 $32.82
 
  

(1)Pursuant to our 2005 Incentive Plan, we granted RSAs and RSUs. Under each arrangement, shares are issued without direct cost to the employee. During the three months ended June 30, 2019, 90,429 shares of the RSAs and RSUs vested. We withheld 5,622 of those shares to pay the employees’ portion of the applicable payroll taxes.
(1)Pursuant to our 2005 and 2016 Equity and Performance Incentive Plans, as amended, we granted RSUs and stock options. Under the RSU arrangement, shares are issued without direct cost to the employee. During the three months ended June 30, 2020, 72,114 shares of RSUs vested. We withheld 5,813 of these RSUs to pay the employees’ portion of the applicable minimum payroll withholding. Stock options have a term that may not exceed ten years and vesting is determined by the administrator of the plan. During the three months ended June 30, 2020, 1,049,323 stock options were exercised by means of net settlement. We withheld 709,341 of these stock options to cover the respective exercise price.

In 2005, our board approved a stock repurchase program authorizing us, as market and business conditions warrant, to acquire our common stock and periodically authorize additional funds for the program, with the intention of using existing cash and cash equivalents to fund these repurchases. In February 2018, the board approved the repurchase of the Company's common stock for up to $200.0 million, in place of the remaining purchase amounts previously authorized. As of June 30, 2019,2020, the maximum remaining amount authorized for purchase under the stock repurchase program was approximately $176.0$112.1 million.

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There is no guarantee as to the exact number of shares we will repurchase. Repurchased shares are returned to the status of authorized but unissued shares of common stock. In March 2005, our board approved a plan under Rule 10b5-1 of the Securities Exchange Act of 1934 to facilitate the repurchase of shares of common stock under the existing stock repurchase program. Under our Rule 10b5-1 plan, we have delegated authority over the timing and amount of repurchases to an independent broker who does not have access to inside information about the Company. Rule 10b5-1 allows us, through the independent broker, to purchase shares at times when we ordinarily would not be in the market because of self-imposed trading blackout periods, such as the time immediately preceding the end of the fiscal quarter through a period of three business days following our quarterly earnings release.
ITEM 3. DEFAULTS UPON SENIOR SECURITIES
Not applicable.
ITEM 4. MINE SAFETY DISCLOSURES
Not applicable.
ITEM 5. OTHER INFORMATION
Not applicable.
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ITEM 6. EXHIBITS
The following lists exhibits filed as part of this quarterly report on Form 10-Q:
Exhibit No. DescriptionExhibit No.Description
2.01(1) 
3.01(2) 3.01(1)
3.02(3) 3.02(2)
4.01(4) Form of Common Stock Certificate (P)4.01(3)Form of Common Stock Certificate (P)
10.01(5) 10.01(4)*
10.02(6) 10.02(5)*
10.03(7) 10.03(6)*
10.04(8) 10.04(7)*
10.05(9) 10.05(8)*
10.0610.06*
10.0710.07*
31.01 31.01
31.02 31.02
32.01* 32.01**
32.02* 32.02**
101.INS XBRL Instance Document - the instance document does not appear in the Interactive Data File because its XBRL tags are embedded within the Inline XBRL document.101.INSXBRL Instance Document - the instance document does not appear in the Interactive Data File because its XBRL tags are embedded within the Inline XBRL document.
101.SCH XBRL Taxonomy Extension Schema101.SCHXBRL Taxonomy Extension Schema
101.CAL XBRL Taxonomy Extension Calculation Linkbase101.CALXBRL Taxonomy Extension Calculation Linkbase
101.LAB XBRL Taxonomy Extension Label Linkbase101.LABXBRL Taxonomy Extension Label Linkbase
101.PRE XBRL Taxonomy Extension Presentation Linkbase101.PREXBRL Taxonomy Extension Presentation Linkbase
101.DEF XBRL Taxonomy Extension Definition Linkbase101.DEFXBRL Taxonomy Extension Definition Linkbase
104104Cover Page Interactive Data File (formatted as Inline XBRL and contained in Exhibit 101)
____________
*This certification is not deemed “filed” for purposes of Section 18 of the Securities Exchange Act of 1934, or otherwise subject to the liability of that section. Such certification will not be deemed to be incorporated by reference into any filing under the Securities Act of 1933 or the Securities Exchange Act of 1934, except to the extent that the Company specifically incorporates it by reference.
*  Denotes exhibit that constitutes a management contract, or compensatory plan or arrangement.
** This certification is not deemed “filed” for purposes of Section 18 of the Securities Exchange Act of 1934, or otherwise subject to the liability of that section. Such certification will not be deemed to be incorporated by reference into any filing under the Securities Act of 1933 or the Securities Exchange Act of 1934, except to the extent that the Company specifically incorporates it by reference.

(P)Paper Exhibit
(1)Incorporated herein by reference to Exhibit 2.1 to the registrant’s quarterly report on Form 10-Q for the period ended March 31, 2019.
(2)Incorporated herein by reference to Exhibit 3.1 to the registrant’s current report on Form 8-K filed August 17, 2017.
(3)Incorporated herein by reference to Exhibit 3.1 to the registrant’s current report on Form 8-K filed February 27, 2017.
(4)Incorporated herein by reference to Exhibit 4.01 to the registrant’s Registration Statement No. 33-88292 on Form S-1.
(5)Incorporated herein by reference to Exhibit 10.1 to the registrant’s current report on Form 8-K filed March 8, 2019.
(6)Incorporated herein by reference to Exhibit 10.2 to the registrant’s current report on Form 8-K filed March 8, 2019.
(7)Incorporated herein by reference to Exhibit 10.3 to the registrant’s current report on Form 8-K filed March 8, 2019.
(8)Incorporated herein by reference to Exhibit 10.4 to the registrant’s current report on Form 8-K filed March 8, 2019.
(9)Incorporated herein by reference to Exhibit 10.1 to the registrant’s current report on Form 8-K filed April 11, 2019.
(P)Paper Exhibit
(1)Incorporated herein by reference to Exhibit 3.1 to the registrant’s current report on Form 8-K filed August 17, 2017.
(2)Incorporated herein by reference to Exhibit 3.1 to the registrant’s current report on Form 8-K filed February 27, 2017.
(3)Incorporated herein by reference to Exhibit 4.01 to the registrant’s Registration Statement No. 33-88292 on Form S-1.
(4)Incorporated herein by reference to Exhibit 10.01 to the registrant's quarterly report on Form 10-Q for the period ended March 31, 2020.
(5)Incorporated herein by reference to Exhibit 10.02 to the registrant's quarterly report on Form 10-Q for the period ended March 31, 2020.
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(6)Incorporated herein by reference to Exhibit 10.03 to the registrant's quarterly report on Form 10-Q for the period ended March 31, 2020.
(7)Incorporated herein by reference to Exhibit 10.04 to the registrant's quarterly report on Form 10-Q for the period ended March 31, 2020.
(8)Incorporated herein by reference to Appendix A to the registrant's definitive proxy statement on Schedule 14A (Commission File No. 000-25346) filed April 24, 2020.
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SIGNATURE

Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned thereunto duly authorized. 
ACI WORLDWIDE, INC.
(Registrant)
Date: August 8, 20196, 2020By:
/s/ SCOTT W. BEHRENS
Scott W. Behrens
Senior Executive Vice President, Chief Financial Officer and Chief Accounting Officer

(Principal Financial Officer)

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