Table of Contents

UNITED STATES

SECURITIES AND EXCHANGE COMMISSION

WASHINGTON, D.C. 20549

FORM 10-Q

(Mark One)

QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934

For the quarterly period ended September 30, 2019March 31, 2020

or

TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934

For the transition period ___ to ___

Commission File Number 001-37825

Talend S.A.

(Exact name of registrant as specified in its charter)

France

Not Applicable

(State or other jurisdiction of incorporation or organization)

(I.R.S. Employer Identification Number)

9, rue Pages

Suresnes, France

92150

(Address of principal executive offices)

(Zip Code)

+33 (0) 1 46 25 06 00

(Registrant’s telephone number, including area code)

Securities registered pursuant to Section 12(b) of the Act:

Title of each class

Trading Symbol(s)

Name of each exchange on which registered

American Depositary Shares, each representing one
ordinary share, nominal value €0.08 per share

Ordinary shares, nominal value €0.08 per share*

TLND

The NASDAQ Stock Market LLC

The NASDAQ Stock Market LLC*

* Not for trading, but only in connection with the listing of the American Depositary Shares on the NASDAQ Stock Market LLC.

Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days.    Yes    No 

Indicate by check mark whether the registrant has submitted electronically every Interactive Data File required to be submitted pursuant to Rule 405 of Regulation S-T (§232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit such files).    Yes    No

Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, a smaller reporting company, or an emerging growth company. See the definitions of “large accelerated filer,” “accelerated filer,” “smaller reporting company,” and “emerging growth company” in Rule 12b-2 of the Exchange Act.

Large accelerated filer  

Accelerated filer  

Non-accelerated filer  

Smaller reporting company  

Emerging growth company  

If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act.  

Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act).  Yes    No  

As of NovemberMay 1, 2019,2020, the registrant had 30,799,56131,346,632 ordinary shares, nominal value of €0.08 per share, outstanding.

Table of Contents

TALEND S.A.

TABLE OF CONTENTS

PART I.    FINANCIAL INFORMATION

Item 1.      Condensed Consolidated Financial Statements (unaudited)

Condensed Consolidated Statements of Financial PositionBalance Sheets as of September 30, 2019March 31, 2020 and December 31, 20182019

Condensed Consolidated Statements of Operations for the Three and Nine Months Ended September 30,March 31, 2020 and 2019 and 2018

Condensed Consolidated Statements of Comprehensive Loss for the Three and Nine Months Ended September 30,March 31, 2020 and 2019 and 2018

Condensed Consolidated Statements of Changes inStockholders' Equity for the Three and Nine Months Ended September 30,March 31, 2020 and 2019 and 2018

Condensed Consolidated Statements of Cash Flows for the NineThree Months Ended September 30,March 31, 2020 and 2019 and 2018

87 

Notes to the Condensed Consolidated Financial Statements

98 

Item 2.      Management’s Discussion and Analysis of Financial Condition and Results of Operations

2720 

Item 3.      Quantitative and Qualitative Disclosures About Market Risk

3830 

Item 4.      Controls and Procedures

3931 

PART II.  OTHER INFORMATION

4033 

Item 1.      Legal Proceedings

4033 

Item 1A.   Risk Factors

4134 

Item 2.      Unregistered Sales of Equity Securities and Use of Proceeds

8378 

Item 3.      Defaults Upon Senior Securities

8378 

Item 4.      Mine Safety Disclosures

8378 

Item 5.      Other Information

8378 

Item 6.      Exhibits

8479 

Signatures

8681 

2

Table of Contents

PART I. FINANCIAL INFORMATION

ITEM 1. CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (UNAUDITED)

TALEND S.A.

CONDENSED CONSOLIDATED STATEMENTS OF FINANCIAL POSITIONCONSOLIDATED BALANCE SHEETS

(in thousands, except per share data)

(unaudited)

September 30, 

December 31, 

March 31, 

December 31, 

    

2019

    

2018

    

2020

    

2019

ASSETS

Current assets:

Cash and cash equivalents

$

171,964

 

$

34,104

$

177,812

 

$

177,075

Accounts receivable, net of allowance for doubtful accounts of $2,602 and $1,882, respectively

 

51,890

 

 

67,531

Accounts receivable, net of allowance for doubtful accounts of $1,338 and $1,082, respectively

 

52,535

 

 

82,952

Contract acquisition costs

10,317

9,563

10,527

10,695

Other current assets

 

10,240

 

 

9,461

 

9,691

 

 

9,832

Total current assets

 

244,411

 

120,659

 

250,565

 

280,554

Non-current assets:

Contract acquisition costs

20,419

19,390

21,082

22,050

Operating lease right-of-use assets

26,430

26,375

27,821

Property and equipment, net

 

5,669

 

 

6,335

 

6,872

 

 

5,348

Goodwill

 

49,599

 

 

49,659

 

49,623

 

 

49,744

Intangible assets, net

 

15,236

 

 

19,420

 

12,619

 

 

14,018

Other non-current assets

 

4,384

 

 

3,661

 

4,403

 

 

4,382

Total non-current assets

 

121,737

 

98,465

 

120,974

 

123,363

Total assets

$

366,148

$

219,124

$

371,539

$

403,917

LIABILITIES AND STOCKHOLDERS' EQUITY

Current liabilities:

Accounts payable

$

6,206

 

$

5,760

$

1,766

 

$

4,439

Accrued expenses and other current liabilities

32,218

36,475

32,497

41,182

Contract liabilities - deferred revenue, current

 

124,169

 

127,065

 

130,347

 

142,616

Operating lease liabilities, current

4,264

4,941

5,047

Short-term debt

 

199

 

 

208

 

266

 

 

227

Total current liabilities

 

167,056

 

169,508

 

169,817

 

193,511

Non-current liabilities:

Deferred income taxes

469

469

591

768

Other non-current liabilities

 

966

 

 

950

 

1,210

 

 

1,137

Contract liabilities - deferred revenue, non-current

 

15,352

 

23,082

 

15,990

 

17,807

Operating lease liabilities, non-current

23,636

22,852

24,252

Long-term debt

 

126,356

 

 

676

 

128,960

 

 

130,490

Total non-current liabilities

 

166,779

 

25,177

 

169,603

 

174,454

Total liabilities

 

333,835

 

194,685

 

339,420

 

367,965

Commitments and contingencies (Note 10)

Commitments and contingencies (Note 8)

STOCKHOLDERS' EQUITY

Ordinary shares, par value €0.08 per share; 30,782,240 and 30,158,374 shares authorized, issued and outstanding, respectively

 

3,185

 

 

3,128

Ordinary shares, par value €0.08 per share; 31,337,694 and 31,017,268 shares authorized, issued and outstanding, respectively

 

3,233

 

 

3,205

Additional paid-in capital

 

300,954

 

244,878

 

324,141

 

309,988

Accumulated other comprehensive income

 

1,651

 

607

 

1,196

 

1,107

Other reserves

 

207

 

138

 

246

 

207

Accumulated losses

 

(273,684)

 

(224,312)

 

(296,697)

 

(278,555)

Total stockholders’ equity

 

32,313

 

24,439

 

32,119

 

35,952

Total liabilities and stockholders’ equity

$

366,148

$

219,124

$

371,539

$

403,917

The above condensed consolidated statements of financial positionbalance sheets should be read in conjunction with the accompanying notes.

3

Table of Contents

TALEND S.A.

CONDENSED CONSOLIDATED STATEMENTS OF OPERATIONS

(in thousands, except per share data)

(unaudited)

Three Months Ended September 30, 

Nine Months Ended September 30, 

Three Months Ended March 31, 

    

2019

    

2018

    

2019

    

2018

    

2020

    

2019

Revenue

 

  

 

  

 

  

 

  

 

  

 

  

Subscriptions

$

55,141

$

44,631

$

158,079

$

126,444

$

60,909

$

49,865

Professional services

 

7,484

 

7,434

 

22,975

 

22,189

 

7,210

 

7,801

Total revenue

 

62,625

 

52,065

 

181,054

 

148,633

 

68,119

 

57,666

Cost of revenue

 

  

 

  

 

  

 

  

 

  

 

  

Subscriptions

 

7,976

 

5,756

 

23,782

 

16,683

 

8,024

 

7,322

Professional services

 

6,772

 

7,237

 

21,925

 

19,432

 

6,741

 

7,878

Total cost of revenue

 

14,748

 

12,993

 

45,707

 

36,115

 

14,765

 

15,200

Gross profit

 

47,877

 

39,072

 

135,347

 

112,518

 

53,354

 

42,466

Operating expenses

 

  

 

  

 

  

 

  

 

  

 

  

Sales and marketing

 

33,277

 

28,365

 

102,582

 

82,339

 

38,253

 

34,660

Research and development

 

15,552

 

9,930

 

46,987

 

29,801

 

15,934

 

14,858

General and administrative

 

12,163

 

10,179

 

34,191

 

28,791

 

15,655

 

10,412

Total operating expenses

 

60,992

 

48,474

 

183,760

 

140,931

 

69,842

 

59,930

Loss from operations

 

(13,115)

 

(9,402)

 

(48,413)

 

(28,413)

 

(16,488)

 

(17,464)

Interest income (expense), net

(1,805)

(2)

Other income (expense), net

 

(235)

 

132

 

(826)

 

341

 

198

 

(355)

Loss before benefit (provision) for income taxes

 

(13,350)

 

(9,270)

 

(49,239)

 

(28,072)

 

(18,095)

 

(17,821)

Benefit (provision) for income taxes

 

(9)

 

21

 

(48)

 

(31)

 

(47)

 

76

Net loss

$

(13,359)

$

(9,249)

$

(49,287)

$

(28,103)

$

(18,142)

$

(17,745)

Net loss per share attributable to ordinary shareholders:

 

  

 

  

 

  

 

  

Basic and diluted net loss per share

$

(0.44)

$

(0.31)

$

(1.62)

$

(0.94)

Net loss per share attributable to ordinary shareholders, basic and diluted

$

(0.58)

$

(0.59)

Weighted-average shares outstanding used to compute net loss per share attributable to ordinary shareholders:

 

30,648

 

29,964

 

30,453

 

29,750

 

31,180

 

30,243

The above condensed consolidated statements of operations should be read in conjunction with the accompanying notes.

4

Table of Contents

TALEND S.A.

CONDENSED CONSOLIDATED STATEMENTS OF COMPREHENSIVE LOSS

(in thousands)

(unaudited)

Three Months Ended September 30, 

Nine Months Ended September 30, 

Three Months Ended March 31, 

    

2019

    

2018

    

2019

    

2018

    

2020

    

2019

Net loss

$

(13,359)

$

(9,249)

$

(49,287)

$

(28,103)

$

(18,142)

$

(17,745)

Other comprehensive gain (loss)

 

  

 

  

 

  

 

  

 

  

 

  

Foreign currency translation adjustment

 

901

 

(61)

 

1,044

 

(90)

 

89

 

355

Total comprehensive loss

$

(12,458)

$

(9,310)

$

(48,243)

$

(28,193)

$

(18,053)

$

(17,390)

The above condensed consolidated statements of comprehensive loss should be read in conjunction with the accompanying notes.

5

Table of Contents

TALEND S.A.

CONDENSED CONSOLIDATED STATEMENTS OF CHANGES IN STOCKHOLDERS’ EQUITY

(in thousands, except share data)

(unaudited)

Three Months Ended September 30, 2019

Accumulated

Additional

other

Ordinary shares

paid-in

comprehensive

Other

Accumulated

Total

Shares

    

Amount

    

capital

    

income

    

reserves

    

loss

    

equity

Balance at June 30, 2019

30,558,748

$

3,164

$

267,281

$

750

$

213

$

(260,325)

$

11,083

Net loss for the period

(13,359)

(13,359)

Other comprehensive loss

901

901

Equity component of 2024 Notes, net of issuance costs

20,793

20,793

Restricted stock units reserve

6

(6)

Shares issued from restricted stock unit vesting

43,017

4

(4)

Exercise of stock awards

107,997

10

1,377

1,387

Issuance of ordinary shares in connection with employee stock purchase plan

72,478

7

2,462

2,469

Share-based compensation

9,039

9,039

Balance at September 30, 2019

 

30,782,240

$

3,185

 

$

300,954

 

$

1,651

 

$

207

 

$

(273,684)

 

$

32,313

Three Months Ended September 30, 2018

Accumulated

Additional

other

Ordinary shares

paid-in

comprehensive

Other

Accumulated

Total

    

Shares

    

Amount

    

capital

    

income

    

reserves

    

loss

    

equity

Balance at June 30, 2018

 

29,881,309

$

3,103

 

$

228,751

 

$

643

 

$

114

 

$

(202,022)

 

$

30,589

Net loss for the period

(9,249)

(9,249)

Other comprehensive loss

(61)

(61)

Restricted stock units reserve

(17)

17

Shares issued from restricted stock unit vesting

10,758

1

(1)

Exercise of stock awards

133,530

12

1,692

1,704

Issuance of ordinary shares in connection with employee stock purchase plan

49,478

4

1,801

1,805

Share-based compensation

5,505

5,505

Balance at September 30, 2018

 

30,075,075

$

3,120

 

$

237,731

 

$

582

 

$

131

 

$

(211,271)

 

$

30,293

6

Table of Contents

TALEND S.A.

CONDENSED CONSOLIDATED STATEMENTS OF CHANGES IN EQUITY (Continued)

(in thousands, except share data)

(unaudited)

Three Months Ended March 31, 2020

Accumulated

Additional

other

Ordinary shares

paid-in

comprehensive

Other

Accumulated

Total

Shares

    

Amount

    

capital

    

income

    

reserves

    

loss

    

equity

Balance as of December 31, 2019

31,017,268

$

3,205

$

309,988

$

1,107

$

207

$

(278,555)

$

35,952

Net loss for the period

(18,142)

(18,142)

Other comprehensive gain

89

89

Restricted stock units reserve

(39)

39

Shares issued from restricted stock unit vesting

101,523

9

(9)

Exercise of stock awards

145,928

13

1,591

1,604

Issuance of ordinary shares in connection with employee stock purchase plan

72,975

6

2,281

2,287

Share-based compensation

10,329

10,329

Balance as of March 31, 2020

 

31,337,694

$

3,233

 

$

324,141

 

$

1,196

 

$

246

 

$

(296,697)

 

$

32,119

Nine Months Ended September 30, 2019

Accumulated

Additional

other

Ordinary shares

paid-in

comprehensive

Other

Accumulated

Total

Shares

    

Amount

    

capital

    

income

    

reserves

    

loss

    

equity

Balance at January 1, 2019

30,158,374

$

3,128

$

244,878

$

607

$

138

$

(224,312)

$

24,439

Adjustment on initial application of ASC 842

(85)

(85)

Adjusted balance at January 1, 2019

30,158,374

3,128

244,878

607

138

(224,397)

24,354

Net loss for the period

(49,287)

(49,287)

Other comprehensive gain

1,044

1,044

Equity component of 2024 Notes, net of issuance costs

20,793

20,793

Restricted stock units reserve

(69)

69

Shares issued from restricted stock unit vesting

185,645

17

(17)

Exercise of stock awards

306,844

28

4,354

4,382

Issuance of ordinary shares in connection with employee stock purchase plan

131,377

12

4,730

4,742

Share-based compensation

26,285

26,285

Balance at September 30, 2019

 

30,782,240

$

3,185

 

$

300,954

 

$

1,651

 

$

207

 

$

(273,684)

 

$

32,313

Nine Months Ended September 30, 2018

Three Months Ended March 31, 2019

Accumulated

Accumulated

Additional

other

Additional

other

Ordinary shares

paid-in

comprehensive

Other

Accumulated

Total

Ordinary shares

paid-in

comprehensive

Other

Accumulated

Total

    

Shares

    

Amount

    

capital

    

income

    

reserves

    

loss

    

equity

    

Shares

    

Amount

    

capital

    

income

    

reserves

    

loss

    

equity

Balance at January 1, 2018

 

29,439,767

$

3,059

 

$

215,390

 

$

672

 

$

49

 

$

(183,168)

 

$

36,002

Balance as of December 31, 2018

 

30,158,374

$

3,128

 

$

244,878

 

$

404

 

$

138

 

$

(217,001)

 

$

31,547

Adjustment on initial application of ASC 842

(85)

(85)

Adjusted balance as of January 1, 2019

30,158,374

3,128

244,878

404

138

(217,086)

31,462

Net loss for the period

(28,103)

(28,103)

(17,745)

(17,745)

Other comprehensive loss

(90)

(90)

Other comprehensive gain

355

355

Restricted stock units reserve

(82)

82

(44)

44

Shares issued from restricted stock unit vesting

62,662

6

(6)

32,634

2

(2)

Exercise of stock awards

523,168

51

6,407

6,458

109,693

11

1,618

1,629

Issuance of ordinary shares in connection with employee stock purchase plan

49,478

4

1,801

1,805

58,899

5

2,268

2,273

Share-based compensation

14,221

14,221

6,690

6,690

Balance at September 30, 2018

 

30,075,075

$

3,120

 

$

237,731

 

$

582

 

$

131

 

$

(211,271)

 

$

30,293

Balance as of March 31, 2019

 

30,359,600

$

3,146

 

$

255,408

 

$

759

 

$

182

 

$

(234,831)

 

$

24,664

The above condensed consolidated statements of changes instockholders’ equity should be read in conjunction with the accompanying notes.

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TALEND S.A.

CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS

(in thousands)

(unaudited)

Nine Months Ended September 30, 

Three Months Ended March 31, 

    

2019

    

2018

    

2020

    

2019

Cash flows from operating activities:

Net loss for the period

 

$

(49,287)

 

$

(28,103)

 

$

(18,142)

 

$

(17,745)

Adjustments to reconcile net loss to net cash (used in) from operating activities:

Depreciation

2,082

1,424

816

707

Amortization of intangible assets

3,974

1,475

1,321

1,330

Amortization of debt discount and issuance costs

411

1,266

Unrealized loss foreign exchange

34

160

Interest accrued

225

Amortization of contract acquisition costs

2,827

2,458

Non-cash operating lease cost

1,498

1,385

Unrealized (gain) loss foreign exchange

(615)

362

Accrued interest on convertible debt

677

Share-based compensation

26,285

14,221

10,329

6,690

Changes in operating assets and liabilities:

Accounts receivable

14,908

9,092

27,834

19,676

Operating leases

40

Contract acquisition costs

(2,338)

(2,409)

Other assets

(6,424)

(3,257)

1,103

(477)

Accounts payable

1,871

(922)

(2,599)

(3,122)

Accrued expenses and other current liabilities

(2,927)

2,437

(8,767)

(7,538)

Contract liabilities - deferred revenue

(7,606)

2,869

(10,878)

(7,750)

Net cash used in operating activities

(16,414)

(604)

Operating lease liabilities

(1,484)

(1,353)

Net cash from (used in) operating activities

2,848

(7,786)

Cash flows from investing activities:

Acquisition of property and equipment

(2,064)

(2,906)

(2,449)

(587)

Net cash used in investing activities

(2,064)

(2,906)

(2,449)

(587)

Cash flows from financing activities:

Proceeds from issuance of convertible senior notes, net of issuance costs

149,145

Proceeds from issuance of ordinary shares related to exercise of stock awards

4,382

6,458

1,604

1,629

Proceeds from issuance of ordinary shares related to employee stock purchase plan

4,742

1,805

2,287

2,273

Repayment of borrowings

(117)

(189)

(5)

(7)

Net cash from financing activities

158,152

8,074

3,886

3,895

Net increase in cash and cash equivalents

139,674

4,564

Net increase (decrease) in cash and cash equivalents

4,285

(4,478)

Cash and cash equivalents at beginning of the period

34,104

87,387

177,075

34,104

Effect of exchange rate changes on cash and cash equivalents

(1,814)

(1,852)

(3,548)

(192)

Cash and cash equivalents at end of the period

 

$

171,964

 

$

90,099

 

$

177,812

 

$

29,434

The above condensed consolidated statements of cash flows should be read in conjunction with the accompanying notes.

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1. Organization and summarySummary of significant accounting policiesSignificant Accounting Policies

Business

Talend S.A. (“the Company”), incorporated is a leader in France in 2005, has its registered office located at 9, rue Pages, 92150 Suresnes, France.data integration and data integrity. Talend’s software platform, Talend Data Fabric, integrates data and applications in real-time across modern big data and cloud environments, as well as traditional systems, allowing organizations to develop a unified view of their business and customers.

As used The Company, organized under the laws of France in this Quarterly Report, the term “the Company” refers to Talend S.A, and the terms “Talend,” “we,” “our,” “us,” and “the Group” refer to Talend S.A. and2005, has its consolidated subsidiaries, unless the context otherwise requires.registered office located at 9, rue Pages, 92150 Suresnes, France.

Basis of presentation

The accompanying unaudited Condensed Consolidated Financial Statementscondensed consolidated financial statements have been prepared in accordance with U.S. generally accepted accounting principles (“GAAP”) and reflect, in the opinion of management, all adjustments, consisting of normal recurring adjustments and accruals, necessary to present fairly the financial position of the Companyconsolidated balance sheets as of September 30, 2019March 31, 2020 and December 31, 2018,2019, the resultsconsolidated statements of operations, the consolidated statements of comprehensive loss, the consolidate statements of stockholders’ equity and changes in equity for the three and nine months ended September 30, 2019 and September 30, 2018, andconsolidated statements of cash flows for the ninethree months ended September 30, 2019March 31, 2020 and September 30, 2018.March 31, 2019. Certain information and footnote disclosures normally included in financial statements prepared in accordance with GAAP have been condensed or omitted in accordance with the rules and regulations of the Securities and Exchange Commission (“SEC”). The unaudited Condensed Consolidated Financial Statementscondensed consolidated financial statements include the accounts of the Company and its subsidiaries. All intercompany accounts and transactions have been eliminated in consolidation.

These unaudited Condensed Consolidated Financial Statementscondensed consolidated financial statements should be read in conjunction with the audited Consolidated Financial Statements and accompanying Notes included in the Company’s Annual Report on Form 10-K for the year ended December 31, 20182019 filed with the SEC on February 28, 2019. March 17, 2020.

Certain prior year financial information in the consolidated statement of cash flows has been reclassified to conform with current year presentation. The Company’s resultsIn addition, an immaterial reclassification of operations, comprehensiveunbilled revenue between other assets and accounts has been made in our prior year consolidated balance sheet to conform to the current period presentation. These reclassifications had no impact on net loss, and changes instockholders’ equity, for the three and nine months ended September 30, 2019, andoperating cash flows for the nine months ended September 30, 2019 are not necessarily indicative of results that may be expected for the year ending December 31, 2019, or for any future period.

In addition, the Consolidated Statement of Financial Positiontotal cash flows as of December 31, 2018 has been revised to reflect an immaterial re-classification of deferred revenue between short term and long term. The revision, in the amount of $2.6 million, resulted in an increase in Contract liabilities – deferred revenue, current, and a decrease in Contract liabilities – deferred revenue, non-current, compared to amounts previously presented on the Consolidated Statement of Financial Position. The Consolidated Statement of Financial Position as of December 31, 2018 and Consolidated Statement of Cash Flows as of September 30, 2018 have also been revised to reflect an immaterial re-classification of restricted cash between cash and cash equivalents and other current assets. The revision, in the amount of $0.4 million, resulted in an increase in cash and cash equivalents and a corresponding decrease in other current assets, compared to what was previously presented.reported.

Use of estimates

The preparation of consolidated financial statements in conformity with GAAP requires management to make estimates and assumptions that affect the amounts reported in the financial statements and accompanying notes. Significant items subject to such estimates include, but are not limited to, revenue recognition (including allocation of the transaction price to separate performance obligations), the amortization period for contract acquisition costs, contract period of leases, fair value of acquired intangible assets and goodwill, and share-based compensation expense. These estimates and assumptions are based on management’s best estimates and judgment. Management regularly evaluates its estimates and assumptions using historical experience and other factors; however, actual results could differ significantly from these estimates.

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Summary of significant accounting policies

Except for the accounting policies described below, there have been no changes to the Group’sCompany’s significant accounting polices disclosed in the Company’s Annual Report on Form 10-K for the year ended December 31, 2018,2019, filed with the SEC on February 28, 2019,March 17, 2020, that have had a material impact on the Group’sCompany’s condensed consolidated financial statements and related notes. Additionally, the Company entered into a convertible senior note transaction during the three months ended September 30, 2019. Please see Note 7, Debt, for further details.

Recently adopted accounting standards

In FebruaryJune 2016, the Financial Accounting Standards Board (“FASB”) issued Accounting Standards Update (“ASU”) No. 2016-02, Leases2016-13, Financial Instruments-Credit Losses (Topic 842), which requires the recognition326): Measurement of right-of-use assetsCredit Losses on Financial Instruments, and lease liabilities for those leases currently classified as operating leases under ASC Topic 840 Leases. Under the standard, disclosures are required to meet the objective

8

Table of enabling users of financial statements to assess the amount, timing, and uncertainty of cash flows arising from leases. In 2018,Contents

in November 2019, the FASB issued ASU 2018-10, 2018-112019-11, Codification Improvements to Topic 326, Financial Instruments—Credit Losses. ASU 2019-11 requires entities that did not adopt the amendments in ASU 2016-13 as of November 2019 to adopt ASU 2019-11, and 2018-20, providing, amongcontains the same effective dates and transition requirements as ASU 2016-13. ASU 2016-13 replaced the incurred loss impairment methodology under current GAAP with a methodology that reflects expected credit losses and requires consideration of a broader range of reasonable and supportable information to inform credit loss estimates. ASU 2016-13 requires use of a forward-looking expected credit loss model for accounts receivables, loans, and other things, codification improvements, the optional transition method, the treatmentfinancial instruments. Adoption of sales and similar taxes as lease cost by policy elections, the requirement to exclude certain variable payments from consideration and the allocation of certain variable payments between lease and non-lease components. The standard is effective for interim and annual reporting periods beginning after December 15, 2018, with early adoption permitted.

The Group has adopted the standard utilizing therequires using a modified retrospective transition method,approach through a cumulative-effect adjustment to retained earnings as of the effective date of ASC 842, which forto align existing credit loss methodology with the Group isnew standard. The Company adopted ASU 2016-13 effective January 1, 2019, with2020 and the adoption did not have a cumulative-effect adjustment to equity. As a result, the Group recognized $27.1 million of operating lease assets and $27.7 million of operating lease liabilities. This method allows entities to continue to apply the legacy guidance in ASC 840, including disclosure requirements in the comparative periods presented in the year of adoption. Please see Note 10, Commitments and contingencies, within thesematerial impact on our consolidated financial statements for the impact of adoption and required disclosures.statements.

Accounting standardsIn January 2017, the FASB issued ASU 2017-04, Simplifying the Test for Goodwill Impairment, which modifies the goodwill impairment test and requires an entity to write down the carrying value of goodwill for the amount by which the carrying amount of a reporting unit exceeds its fair value. The Company adopted ASU 2017-04 effective January 1, 2020 and the adoption did not yet adoptedhave a material impact on our consolidated financial statements.

In August 2018, the FASB issued ASU No. 2018-15, Intangibles-GoodwillIntangibles — Goodwill and Other-Internal-Use-Other — Internal-Use Software (Subtopic 350-40): Customer’s Accounting for Implementation Costs Incurred in a Cloud Computing Arrangement That Is a Service Contract, whichContract. ASU 2018-15 aligns the requirements for capitalizing implementation costs incurred in a hostingcloud computing arrangement that is a service contract with the requirements for capitalizing implementation costs incurred to develop or obtainfor an internal-use software. software license. The new standard isCompany adopted ASU 2018-15 effective for the Group’s interim and annual periods beginning January 1, 2020 and earlierthe adoption is permitted. This standard could be applied either retrospectively or prospectively to all implementation costs incurred after the date of adoption. The Group will adopt this standarddid not have a material impact on a prospective basis as of January 1, 2020 and is evaluating the impact ASU 2018-15 will have on theour consolidated financial statements and related disclosures.statements.

Accounting standards issued not yet adopted

There have been no other recent accounting pronouncements issued or not yet adopted or changes in accounting pronouncements that would be significant, or potentially significant, to the Company.

2. Business combinations

On November 9, 2018, Talend, Inc., a wholly-owned subsidiary of the Company, acquired all of the outstanding shares of Stitch Inc., (“Stitch”), a leading cloud-based service to seamlessly load data to cloud data warehouses, for a cash payment of $59.5 million. Talend, Inc. also incurred transaction costs of approximately $0.7 million, which are included in general and administrative expense in the Group’s consolidated statements of operations for the year ended December 31, 2018. Stitch’s self-service solution for efficiently moving dataRevenue from cloud applications into cloud data warehouses and Stitch’s low-touch sales strategy further enhances the Group’s alignment with cloud platforms such as Microsoft Azure, Amazon AWS, Databricks and Snowflake. In addition, the acquisition of Stitch further addresses the growing demand from data engineers and analysts for self-service cloud data integration solutions.

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The following table summarizes the preliminary fair values of assets acquired and liabilities assumed as of the date of acquisition including measurement period adjustments through September 30, 2019 (in thousands):

    

Fair Value

Cash

$

1,625

Acquired developed technology

11,400

Customer relationships

 

3,300

Goodwill

43,635

Other assets, net

 

(57)

Deferred revenue

 

(410)

Total consideration transferred

$

59,493

The excess of purchase consideration over the fair value of net tangible and identifiable intangible assets acquired was recorded as goodwill. The goodwill balance is primarily attributed to the assembled workforce and expanded market share within the data integration industry, which is moving towards cloud data warehouses. The goodwill balance is not deductible for income tax purposes. The fair values assigned to tangible assets acquired, liabilities assumed and identifiable intangible assets were based on management’s estimates and assumptions.

During the second quarter of 2019, the Company adjusted the preliminary amount of the acquisition date fair value assigned to goodwill by $0.2 million to reflect measurement period adjustments related to accrued liabilities. There were no adjustments to the preliminary amounts during the third quarter of 2019.

The fair value of acquired developed technology was determined using an excess earnings method based on revenue forecasts related to the expected evolution of the technology over time. The fair value of customer relationships was determined using the with-and-without method, whereby the value of existing customer relationships is determined using two different scenarios: 1) net revenues less related costs with the customer relationships and 2) net revenues less related costs without the customer relationships. The incremental difference between the two scenarios was then used to estimate the fair value of the Stitch’s existing customer relationships. Both methods used a discounted cash flow method at the discounted rate of 13.5%.

The following table sets forth the components of identifiable intangible assets acquired and their estimated useful lives as of the date of acquisition.

    

Fair Value

    

Useful Life
(Years)

Acquired developed technology

$

11,400

5

Customer relationships

 

3,300

2

Total intangible assets subject to amortization

$

14,700

3. Contracts with customersCustomers

Sales commissions earned by the Group’s sales force are considered incremental and recoverable costs of obtaining a contract with a customer. The Group recognizes these incremental costs of obtaining a subscription contract with a customer if the Group expects the benefit of those costs to be longer than one year. The Group amortizes the majority of the incremental sales commission costs to obtain a subscription contract on a straight-line basis over a period of benefit that the Group has determined to be five years. The Group recognizes these sales commissions as contract acquisition costs on the statement of financial position.Contract Liabilities

Timing may differ between the satisfaction of performance obligations and the invoicing and collection of amounts related to the Group’s contracts with customers. The Group may record assets for amounts related to performance obligations that are satisfied but not yet billed and/or collected. These assets would be recorded as contract assets rather than receivables when receipt of the consideration is conditional on something other than the passage of time.

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Liabilities are recorded for amounts that are collected in advance of the satisfaction of performance obligations. These liabilities are classified as current and non-current contract liabilities – deferred revenue in the statementconsolidated balance sheet. Deferred revenue, including current and non-current balances, was $146.3 million and $160.4 million as of financial position.March 31, 2020 and December 31, 2019, respectively. Revenue recognized from the deferred revenue balances at the beginning of each period was $55.4 million and $41.7 million for the three months ended March 31, 2020 and 2019, respectively.

The following table reflects the Group’s accounts receivable, contract acquisition costs and contract liabilities – deferred revenue (in thousands):

    

September 30, 2019

    

December 31, 2018

Assets

Accounts receivable, net

$

51,890

$

67,531

Contract assets - unbilled revenue

1,448

941

Contract acquisition costs - current

10,317

9,563

Contract acquisition costs - non-current

20,419

19,390

Total contract assets

$

84,074

$

97,424

Liabilities

Contract liabilities - deferred revenue - current

124,169

127,065

Contract liabilities - deferred revenue - non-current

15,352

23,082

Total contract liabilities

$

139,521

$

150,147

Significant changes in the contract acquisition costs and the contract liabilities balances during the period are as follows (in thousands):

Contract assets -

Contract

Contract liabilities -

    

unbilled revenue

    

acquisition costs

    

deferred revenue

Balances at January 1, 2019

$

941

$

28,953

$

150,147

Transferred to accounts receivable from unbilled revenue

(3,036)

Increase due to new unbilled revenue

3,543

Additional contract acquisition costs deferred

10,365

Amortization of deferred contract acquisition costs

(8,582)

Performance obligations satisfied during the period that were included in the contract liability balance at the beginning of the period

(140,828)

Increases due to invoicing prior to satisfaction of performance obligations, net of amounts recognized as revenue during the period

130,202

Balance at September 30, 2019

$

1,448

$

30,736

$

139,521

As of September 30, 2019, $10.3 million of the Group’s contract acquisition costs are expected to be amortized within the next 12 months and therefore are included in current assets. The remaining amount of Group’s contract acquisition costs are included in non-current assets. There were 0 impairments of assets related to Group’s contract acquisition costs during the period-ended September 30, 2019.

Remaining Performance Obligations

The Group’sCompany’s contracts with customers include amounts allocated to performance obligations of $183.2$193.2 million that will be satisfied at a later date. As of September 30, 2019, $139.2March 31, 2020, $145.6 million of deferred revenue and backlog is expected to be recognized from remaining performance obligations over the next 12 months, and approximately $47.6 million thereafter.

Contract assets

The Company may record assets for amounts related to performance obligations that are satisfied but not yet billed and/or collected. These assets, or unbilled revenue, are classified as accounts receivable, net in the consolidated balance sheet. Unbilled revenue was $1.8 million and $2.1 million as of March 31, 2020 and December 31, 2019, respectively.

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be recognized from remaining performance obligations overContract acquisition costs

The Company recognizes sales commissions earned by the next 12Company’s sales force that are considered incremental and recoverable costs of obtaining a contract with a customer as contract acquisition costs in the consolidated balance sheet. Contract acquisition costs, including current and non-current balances, were $31.6 million and $32.7 million as of March 31, 2020 and December 31, 2019, respectively. Amortization expense of contract acquisition costs was $2.8 million and $2.5 million for the three months ended March 31, 2020 and approximately $44.0 million thereafter.2019, respectively. There were 0 impairments of assets related to Company’s contract acquisition costs during the period ended March 31, 2020.

Disaggregation of Revenues

The following table sets forth the Group’sCompany’s total revenue by region for the periods indicated (in thousands). The revenues by geographic region were determined based on the country where the sale took place.

Three Months Ended September 30, 

Nine Months Ended September 30, 

Three Months Ended March 31, 

    

2019

    

2018

    

2019

    

2018

    

2020

    

2019

Americas

$

29,956

$

23,477

$

84,666

$

67,020

$

31,167

$

26,888

EMEA

 

26,789

 

24,766

 

80,371

 

71,815

 

29,886

 

26,534

Asia Pacific

 

5,880

 

3,822

 

16,017

 

9,798

 

7,066

 

4,244

$

62,625

$

52,065

$

181,054

$

148,633

Total revenue

$

68,119

$

57,666

Revenues from the Company’s country of domicile, based on sales that took placerevenue recognized from customers in France, totaled $8.7$10.9 million and $8.3$9.0 million for the three months ended September 30,March 31, 2020 and 2019, and 2018, respectively, and $27.1 million and $24.5 million for the nine months ended September 30, 2019 and 2018, respectively.

4.3. Net loss per shareLoss Per Share

Basic net income (loss) per share is computed by dividing net income (loss) for the period by the weighted-average number of shares outstanding during the period. In periods of net income, diluted net income per share is computed by dividing net income for the period by the basic weighted-average number of shares plus any dilutive potential ordinary shares outstanding during the period. As the Company was in a loss position for both of the three and nine months ended September 30,March 31, 2020 and 2019, and 2018, the diluted loss per share is equal to basic loss per share because the effects of potentially dilutive shares, which include shares from share-based awards and convertible senior notes, were anti-dilutive given the Company’s net loss.anti-dilutive.

During the three months ended September 30, 2019, the Company issued 1.75% Convertible Senior Notes due September 1, 2024 (the “2024 Notes”) (see Note 7,6, Debt, for more details). Since the Company expects to settle the principal amount of the outstanding 1.75% Convertible Senior2024 Notes due September 1, 2024 in a combination of cash and shares, the Company uses the treasury stockif-converted method for calculating any potential dilutive effect of the conversion spread on the diluted net income per ordinary share of common stock when the average market price of the Company’s common stockordinary shares, each represented by an ADS, for a given period exceeds the conversion price of €51.75 per share. This situation has not occurred as of September 30, 2019.March 31, 2020.

The net loss and weighted average number of shares used in the calculation of basic and diluted earnings per share are as follows (in thousands, except per share data):

Three Months Ended September 30, 

Nine Months Ended September 30, 

Three Months Ended March 31, 

    

2019

    

2018

    

2019

    

2018

    

2020

    

2019

Numerator (basic and diluted):

 

  

 

  

 

  

 

  

 

  

 

  

Net loss

$

(13,359)

$

(9,249)

$

(49,287)

$

(28,103)

$

(18,142)

$

(17,745)

Denominator (basic and diluted):

 

  

 

  

 

  

 

  

 

  

 

  

Weighted-average ordinary shares outstanding

 

30,648

 

29,964

 

30,453

 

29,750

 

31,180

 

30,243

Basic and diluted net loss per share

$

(0.44)

$

(0.31)

$

(1.62)

$

(0.94)

$

(0.58)

$

(0.59)

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5.4. Fair value measurementValue Measurements

The GroupCompany reports assets and liabilities recorded at fair value on the Group’sCompany’s consolidated balance sheets based upon the level of judgment associated with inputs used to measure their fair value. Hierarchical levels that are directly related to the amount of judgementjudgment associated with the inputs to the valuation of these assets or liabilities are as follows:

Level 1: observable quoted prices (unadjusted) in active markets for identical financial assets or liabilities.

Level 2: inputs other than quoted prices (other than level 1) in active markets, that are observable either directly (i.e. as prices) or indirectly (i.e. derived from prices).

Level 3: unobservable inputs that are supported by little or no market data, and may require significant management judgment or estimation.

The fair value measurement level within the fair value hierarchy for a particular asset or liability is based on the lowest level of any input that is significant to the fair value measurement. Valuation techniques maximize the use of observable inputs and minimize the use of unobservable inputs.

Financial instruments not measured at fair value on the Company’sCompany's consolidated statement of financial position,balance sheet, but which require disclosure of their fair values include: cash and cash equivalents, accounts receivable and certain other receivables, deposits, accounts payable and certain other payables and debt.the 2024 Notes. The fair values of these financial instruments, other than the 2024 Notes, are deemed to approximate their carrying amount.

ForThe fair values of cash and cash equivalents, accounts receivable and certain other receivables, deposits, accounts payable and certain other payables their fair value is deemed to approximate their carrying amount due to the short-term nature of these balances and are categorized as Level 1.

For deposits, as they are not significant, the difference between their The fair value and their carrying amount is not deemed significant.

For debt, their fair valueof the 2024 Notes was categorized as Level 2 and was estimated based on a discounted cash flow method using a market interest rate for similar debt. TheAs of March 31, 2020, the fair value of debt approximates the carrying amount as of September 30, 2019.2024 Notes was $132.0 million.

There were 0 transfers between levels of the fair value hierarchy during the ninethree month periods ended September 30, 2019March 31, 2020 or 2018.2019.

6. Balance sheet components

The following tables represent balance sheet components (in thousands):

As of September 30, 

As of December 31, 

Other current assets

    

2019

    

2018

Research tax credit

 

 

612

Unbilled revenue

 

1,448

 

941

Prepaid expenses

 

7,090

 

6,244

Other assets

 

1,702

 

1,664

Other current assets

$

10,240

$

9,461

As of September 30, 

As of December 31, 

Other non-current assets

    

2019

    

2018

Research tax credit

 

$

2,232

 

$

2,214

Deposits

 

677

 

793

Other non-current assets

 

1,475

 

654

Other non-current assets

$

4,384

$

3,661

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5. Balance Sheet Components

As of September 30, 

As of December 31, 

Property and equipment

    

2019

    

2018

Computer equipment and software

$

8,703

$

6,778

Fixtures and fittings

 

1,834

 

1,925

Leasehold improvements

 

3,756

 

4,823

Property and equipment, gross

 

14,293

 

13,526

Less: accumulated depreciation

 

(8,624)

 

(7,191)

Property and equipment, net

$

5,669

$

6,335

As of September 30, 

As of December 31, 

Accrued expenses and other liabilities

    

2019

    

2018

Accrued compensation and benefits

$

18,929

$

21,343

VAT payable

 

2,960

 

5,051

Other taxes

 

708

 

698

Contingent liabilities

240

408

Other current liabilities

 

9,381

 

8,975

Accrued expenses and other liabilities

$

32,218

$

36,475

Accrued expenses and other liabilities consisted of the following (in thousands):

    

March 31, 2020

    

December 31, 2019

Accrued compensation and benefits

$

19,469

$

24,201

VAT payable

 

3,505

 

6,238

Other taxes

 

153

 

502

Contingent liabilities

441

578

Other current liabilities

 

8,929

 

9,663

Accrued expenses and other liabilities

$

32,497

$

41,182

Property and equipment, net consisted of the following (in thousands):

    

March 31, 2020

    

December 31, 2019

Computer equipment and software

$

10,525

$

8,587

Fixtures and fittings

 

2,394

 

2,312

Leasehold improvements

 

4,406

 

3,858

Property and equipment, gross

 

17,325

 

14,757

Less: accumulated depreciation

 

(10,453)

 

(9,409)

Property and equipment, net

$

6,872

$

5,348

Depreciation expense related to property and equipment was $0.8 million and $0.7 million for the three months periods ended March 31, 2020 and 2019, respectively.

Intangible assets as of September 30, 2019March 31, 2020 and December 31, 20182019 included the following (in thousands):

September 30, 2019

December 31, 2018

March 31, 2020

December 31, 2019

    

Gross Carrying Amount

    

Accumulated Amortization

    

Net

Gross Carrying Amount

    

Accumulated Amortization

    

Net

    

Weighted Average
Remaining Useful
Life

    

Gross Carrying Amount

    

Accumulated Amortization

    

Net

Gross Carrying Amount

    

Accumulated Amortization

    

Net

    

Weighted Average
Remaining Useful
Life

Customer relationships

$

4,934

$

(3,146)

$

1,788

$

5,009

$

(1,984)

$

3,025

2 years

$

4,940

$

(3,978)

$

962

$

4,975

$

(3,600)

$

1,375

1 years

Acquired developed technology

19,351

(5,903)

13,448

20,087

(3,692)

16,395

5 years

19,384

(7,727)

11,657

19,555

(6,912)

12,643

4 years

Total

$

24,285

$

(9,049)

$

15,236

$

25,096

$

(5,676)

$

19,420

$

24,324

$

(11,705)

$

12,619

$

24,530

$

(10,512)

$

14,018

Amortization expense for intangible assets was $1.3 million and $0.5 million for both of the three months periods ended September 30,March 31, 2020 and 2019, and 2018, respectively, and $4.0 million and $1.5 million for the nine months ended September 30, 2019 and 2018, respectively.

The following table presents the estimated future amortization expense related to intangible assets at September 30, 2019as of March 31, 2020 (in thousands):

    

Amount

    

Amount

Remainder of 2019

$

1,316

2020

 

4,989

Remainder of 2020

$

3,677

2021

 

3,613

 

3,619

2022

 

3,418

 

3,423

2023

 

1,900

 

1,900

Thereafter

 

 

Total amortization expense

$

15,236

$

12,619

7. Debt

As part of the Restlet SAS acquisition in 2016, the Company assumed debt totaling $1.2 million related to advances for research and development projects from Bpifrance to Restlet SAS. As of September 30, 2019, the debt had

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a carrying value of $0.7 million, of which $0.2 million is due within twelve months. The debt balance as of December 31, 2018 was $0.9 million, of which $0.2 million was due within twelve months.

Line of credit

On February 14, 2019, Talend, Inc., Talend USA, Inc. and Stitch Inc. (the “Borrowers”), all wholly-owned subsidiaries of the Company, entered into a revolving credit facility with Square 1 Bank, a division of Pacific Western Bank (“PWB) (the “Loan Agreement”).

In September 2019, in connection with the issuance of the 1.75% Convertible Senior Notes due September 1, 2024 (the “2024 Notes”), the Company terminated the Loan Agreement. Prior to the termination date, 0 amounts had been drawn on the credit facility under the Loan Agreement.6. Debt

Convertible Senior Notes due inSeptember 1, 2024

In September 2019, the Company issued an aggregate principal amount of €125.0 million of the 2024 Notes and an additional 12% or €14.8 million pursuant to the partial exercise of the option to purchase additional 2024 Notes granted to the initial purchasers, in a private placement, pursuant to an exemption from the registration requirements afforded by Section 4(a)(2) of the Securities Act of 1933, as amended (the “Securities Act”), to qualified institutional buyers (as defined in Rule144ARule 144A promulgated under the Securities Act). The net proceeds from the issuance, after deducting initial purchaser discounts and debt issuance costs of €6.0 million, were €133.8 million.

The 2024 Notes mature on September 1, 2024, unless earlier repurchased, redeemed or converted, and bear interest at a fixed rate of 1.75% per year payable semi-annually on March 1 and September 1 of each year, beginning on March 1, 2020.

Each €1,000 of principal amount of the 2024 Notes will initially be convertible, subject to adjustment upon the occurrence of specified events, into 19.3234 ADSs, corresponding to 19.3234 of the Company’s ordinary shares per €1,000 principal amount of the 2024 Notes as of the date hereof, which initial conversion rate is equivalent to an initial conversion price of approximately €51.75 per ADS calculated on the basis of the closing price of the Company’s ADSs of $38.72 and ana euro to U.S. Dollar exchange rate of €1 to $1.1036 on the pricing date of the 2024 Notes. The conversion rateRefer to Note 15, Debt, of the Company’s consolidated financial statements for the 2024 Notes will be subject to adjustment in some events, but will not be adjustedyear ended December 31, 2019 for any accrued and unpaid interest. In addition, following certain corporate events set forth indetails of the indenture forissuance of the 2024 Notes that occur prior to maturity or ifNotes.

As of March 31, 2020, none of the Company calls any 2024 Notes for redemption,conditions permitting the Company will increase the conversion rateholders of the 2024 Notes for a holder who elects to early convert its 2024 Notes in connection with such a corporate event or during the related redemption period in certain circumstances under the indenture for the 2024 Notes. Holders may convert all or any portion of their 2024 Notes at their option at any time on or after 9:00 a.m. (New York City time) on the business day immediately preceding June 1, 2024 until 9:00 a.m. (New York City time) on the second business day immediately preceding the maturity date of the 2024 Notes. Further, holders may convert their 2024 Notes at their option prior 9:00 a.m. (New York City time) on the business day immediately preceding June 1, 2024, only under the following circumstances:

During, but prior to 9:00 a.m. (New York City time) on the last business day of, any calendar quarter commencing after the calendar quarter ending on December 31, 2019 (and only during such calendar quarter), if the last reported sale price of the ADSs (converted into euros in the manner specified in the indenture for the 2024 Notes) for at least 20 trading days (whether or not consecutive) during a period of 30 consecutive trading days ending on the last trading day of the immediately preceding calendar quarter is greater than or equal to 130% of the conversion price for the 2024 Notes on each applicable trading day;

During the 6 business day period prior to 9:00 a.m. (New York City time) on the last business day of such period after any 5 consecutive trading day period (the “measurement period”) in which the trading price per €1,000 principal amount of the 2024 Notes, for each trading day of the measurement period, was less than

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98% of the product of the last reported sale price of our ADSs (converted into euros at 4:00 p.m. New York City time on such trading day) and the conversion rate for the 2024 Notes on each such trading day;

If the Company calls any or all of the 2024 Notes for redemption, at any time prior to 9:00 a.m. (New York City time) on the second business day immediately preceding the redemption date; and

upon the occurrence of certain specified corporate events.

Upon conversion, the Company will pay or deliver, as the case may be, a cash amount in euros, ADSs or a combination of a cash amount in euros and ADSs, at the Company’s election, to the holder. If the Company satisfies its conversion obligation solely in cash or through payment and delivery, as the case may be, of a combination of cash and ADSs, the amount of cash and ADSs, if any, due upon conversion will be based on a settlement amount equal to the sum of the daily conversion values for each of the 40 consecutive trading days during the related observation period (in the manner set forth in the indenture for the 2024 Notes).

The Company may redeem for cash all, but not less than all, ofhad been met. Therefore, the 2024 Notes at its option upon certain changes in the tax law of any relevant taxing jurisdiction at a redemption price equal to 100% of the principal amount of 2024 Notes to be redeemed, plus accrued and unpaid interest, including any additional amounts, to, but excluding, the redemption date.were classified as long-term debt for such period.

Other than in connection with a tax redemption, the Company may not redeem the 2024 Notes prior to September 6, 2022. The Company may redeem for cash all or any portion of the 2024 Notes, at its option, on or after September 6, 2022 if the last reported sale price of its ADSs (converted into euros in the manner specified in the indenture for the 2024 Notes) has been at least 130% of the conversion price then in effect for at least 20 trading days (whether or not consecutive) during any 30 consecutive trading day period (including the last trading day of such period) ending on and including the trading day immediately preceding the date on which the Company provides notice of redemption at a redemption price equal to 100% of the principalnet carrying amount of the 2024 Notes to be redeemed, plus any accruedwas as follows as of March 31, 2020 and unpaid interest to, but excluding, the redemption date.December 31, 2019 (in thousands):

If the Company undergoes a “fundamental change” (as defined in the indenture for the 2024 Notes) prior to the maturity date, holders may require the Company to repurchase for cash all or any portion of their 2024 Notes at a fundamental change repurchase price equal to 100% of the principal amount of the 2024 Notes to be repurchased, plus accrued and unpaid interest to, but excluding, the fundamental change repurchase date.

    

March 31, 2020

    

December 31, 2019

Principal

 

$

153,432

 

$

156,716

Unamortized debt discount

(19,792)

(21,227)

Unamortized debt issuance costs

(5,066)

(5,443)

Net carrying amount

$

128,574

$

130,046

The 2024 Notes are senior unsecured obligations and rank senior in right of payment to any of the Company’s indebtedness that is expressly subordinated in right of payment to the 2024 Notes, and equal in right of payment to any of the Company’s existing and future liabilities that are not so subordinated. The 2024 Notes are effectively junior in right of payment to any of the Company’s secured indebtedness to the extent of the value of the assets securing such indebtedness; and structurally junior to all indebtedness and other liabilities (including trade payables) of the Company’s current or future subsidiaries.

In accounting for the issuance of the 2024 Notes, the Company separated the 2024 Notes into liability and equity components. The carrying amount of the liability component was calculated by measuring the fair value of a similar debt instruments that does not have an associated convertible feature. Thenet carrying amount of the equity component representing the conversion option was determined by deducting the fair value of the liability component from the par value of the 2024 Notes was as a whole. The difference between the principal amountfollows as of March 31, 2020 and December 31, 2019 (in thousands):

March 31, 2020

December 31, 2019

Gross amount

$

21,866

$

21,866

Allocated debt issuance costs

(945)

(945)

Net carrying amount

$

20,921

$

20,921

Interest expense related to the 2024 Notes andwas as follows during the liability component, equal to $21.7 million (the “debt discount”),three months ended March 31, 2020 (in thousands):

Three Months Ended March 31, 

2020

Contractual interest expense

$

677

Amortization of debt discount

998

Amortization of issuance costs

268

Total

$

1,943

There was initially recorded in additional paid-in capital. The equity component will not be remeasured as long as it continues to meet the conditions for equity classification. The debt discount is amortized to0 interest expense at an effective interest rate of 5.00% over the contractual term ofrelated to the 2024 Notes. The interest rate was based onNotes during the interest rates of similar debt instruments that does not have an associated convertible feature.three months ended March 31, 2019.

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The Company allocated $0.9 million of debt issuance costs to the equity component and the remaining debt issuance costs of $5.7 million are amortized to interest expense under the effective interest rate method over the contractual term of the 2024 Notes.7. Equity Incentive Plans

The net carrying amount of the 2024 Notes was as follows as of September 30, 2019 (in thousands):

    

Principal Balance

    

Unamortized debt discount

Unamortized debt issuance costs

    

Net Carrying Amount

Liability Component

 

$

152,803

 

$

(21,412)

$

(5,573)

 

$

125,818

The net carrying amount of the equity component of the 2024 Notes was as follows as of September 30, 2019 (in thousands):

Gross Amount

Allocated debt issuance costs

Net Carrying Amount

Equity Component

$

21,732

$

(939)

$

20,793

DuringIn April 2017, the three months ended September 30,Company adopted the 2017 Stock Option Plan (the “2017 Plan”), primarily for the purpose of granting stock options to employees and employee warrants BSPCE (bons de souscription de parts de créateur d'entreprise” or employee warrants (BSPCE)”) to employees who are French tax residents. In August 2019, the Company recognized $0.6 millionadopted the 2019 Free Share Plan (the “Free Share Plan”), primarily for the purpose of interest expense of which $0.4 million relategranting Restricted Stock Units (“RSUs”) to employees. In June 2019, the Company’s shareholders also delegated authority to the amortizationCompany’s board of debt discount and issuance costs and $0.2 million relatedirectors to grant warrants (“bons de souscription d'actions” or “warrants (BSA)”) to the accrual of coupon expense.

8. Share capitalCompany’s directors and reservesconsultants. The Company no longer grants employee warrants (BSPCE) as the Company no longer meets the eligibility criteria for granting BSPCEs.

As of September 30, 2019,March 31, 2020, there were 30,782,2401,259,480 ordinary shares outstanding, each with a nominal value of €0.08.available for future issuance under the 2017 Plan and 751,240 warrants (BSA) and RSUs available for grant under the Company’s share pool reserve.

DuringStock options and warrants

In general, vesting of stock options and employee warrants (BSPCE) occurs over four years, with 25% on the nine months ended September 30, 2019,one year anniversary of the grant and 1/16th on a quarterly basis thereafter. Options have a contractual life of ten years and individuals must continue to provide services to the Company issued 306,844in order to vest. Employee warrants (BSPCE) are a specific type of option to acquire ordinary shares available to qualifying companies in France that meet certain criteria. Otherwise, employee warrants (BSPCE) function in the same manner as stock options.

In general, warrants (BSA) vest quarterly over a one-year period. In addition to any exercise price payable by a holder upon the exercise of share options, employee warrants (BSPCE) andany warrants (BSA), which resulted in total proceeds to the Company of €3.7 million.In addition, during the nine months ended September 30, 2019 the Company issued 185,645 ordinary shares upon the vesting of restricted stock units and received total proceeds of €4.3 million for the issuance of 131,377 ordinary shares pursuant to the Company’s employeerelevant shareholders' delegation to the board, such warrants need to be subscribed for a price at least equal to 5% of the volume weighted average price of the last 5 trading sessions on the Nasdaq Global Market preceding the date of allocation of the BSA by the board of directors. Otherwise, warrants (BSA) function in the same manner as stock purchase plan.

options.

Other reserves

The Company’s board of directors, acting upon delegationfollowing table summarizes the activity and related weighted-average exercise prices (“WAEP”) and weighted-average remaining contractual term (“WACT”) of the shareholders' meetings held to date, has granted restrictedCompany’s stock units or free shares (actions gratuites, under French law), to employeesoptions and officers ofwarrants for the Group. The Company created a specific restricted reserve account in connection with the issuance of granted restricted stock units or free shares equal to €189,758 as of September 30, 2019. Upon vesting of each of the restricted stock units or free shares pursuant to our free share plans, a new share of the Company will be issued to the relevant beneficiary and, simultaneously, an amount equal to €0.08 will be withdrawn from the above reserve to increase the share capital of the Company.three months ended March 31, 2020 (in thousands, except exercise price per option):

Stock options outstanding

BSPCE warrants outstanding

BSA warrants outstanding

WAEP per share

WACT (in years)

Aggregate intrinsic value

Balance as of December 31, 2019

1,215

155

210

 

$

14.61

 

5.1

$

40,809

Granted

 

 

Exercised

(144)

(2)

 

10.94

 

Forfeited

(11)

(2)

(11)

 

31.95

 

Balance as of March 31, 2020

1,060

151

199

 

$

14.35

 

5.2

$

15,215

Vested and expected to vest as of March 31, 2020

1,052

148

199

 

$

14.39

 

5.2

$

15,053

Exercisable as of March 31, 2020

993

136

186

 

$

13.60

 

5.1

$

14,896

The total intrinsic values of stock options and warrants exercised during the period ended March 31, 2020 was $4.0 million.

Restricted Stock Units (RSUs)

RSUs vest upon either performance-based or service-based criteria.

Performance-based RSUs are typically granted such that they vest upon the achievement of certain software subscription sales targets, during a specified performance period, subject to the satisfaction of certain time-based service criteria. Compensation expense from these awards is equal to the fair market value of the Company’s ordinary shares on

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9. Share-based payment plans

The following table summarizes the number of stock options and warrants outstanding (in thousands):

Number of

Number of employee

Number of

    

stock options

    

BSPCE warrants

    

BSA warrants

Balance at January 1, 2018

 

2,282

 

343

 

88

Granted during the period

 

2

 

 

38

Exercised during the period

 

(409)

 

(105)

 

(10)

Forfeited during the period

 

(88)

 

(4)

 

Balance at September 30, 2018

 

1,787

 

234

 

116

Balance at January 1, 2019

1,707

 

229

 

131

Granted during the period

 

 

 

75

Exercised during the period

 

(262)

 

(45)

 

Forfeited during the period

 

(123)

 

(6)

 

Balance at September 30, 2019

 

1,322

 

178

 

206

As of September 30, 2019, there were 1,813,200 stock options, warrants (BSA) and restricted stock units available for grant under the Company’s share pool reserve.

In general, vesting of stock options and employee warrants (BSPCE) occurs over four years, with 25% on the one year anniversary of the grant and 1/16th on a quarterly basis thereafter. Options have a contractual life of ten years. Individuals must continue to provide services to the Group in order to vest. Upon termination, all unvested options are forfeited and vested options must generally be exercised within three months. All expenses related to these plans have been recorded in the consolidated statements of operations in the same line items as the related employee’s cash-based compensation.

(a)

Stock options

The Company’s board of directors has approved Stock Option Plans for the granting of stock options to employees outside of France. The terms of the Stock Option Plans are substantially the same and at this time new share option grants may only be made pursuant to the 2017 Plan. Stock options may be granted to any individual employed by the Group.

In addition, under French law, the maximum number of shares issuable upon exercise of outstanding employee stock options may not exceed one-third of the outstanding share capital on a non-diluted basis as of the date of grant.

A summary of stock option activity and related weighted-average exercise prices (“WAEP”) and weighted-average remaining contractual term (“WACT”) under all of the plans as of September 30, 2019 are presented in the following table (in thousands, except exercise price per option):

Number of stock options outstanding

WAEP per share

WACT (in years)

Aggregate intrinsic value

Balance at December 31, 2018

1,707

 

$

11.95

 

6.3

$

42,769

Granted

 

 

Exercised

(262)

 

13.17

 

Forfeited

(123)

 

19.16

 

Balance at September 30, 2019

1,322

 

$

10.35

 

5.3

$

31,417

Vested and expected to vest at September 30, 2019

1,305

 

$

10.31

 

5.3

$

31,069

Exercisable at September 30, 2019

1,141

 

$

9.07

 

5.1

$

28,568

The total intrinsic values of stock options exercised during the period ended September 30, 2019 was $8.1 million.

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(b)

Employee warrants (BSPCE)

The Company’s board of directors has been authorized by the shareholders’ general meeting to grant BSPCE (“bons de souscription de parts de créateur d'entreprise or employee warrants”) to employees who are French tax residents as they carry favorable tax and social security treatment for French tax residents. Employee warrants (BSPCE) are a specific type of option to acquire ordinary shares available to qualifying companies in France that meet certain criteria. Otherwise, employee warrants (BSPCE) function in the same manner as share options. The Company no longer grants employee warrants (BSPCE) as they are no longer authorized for grant by the Board.

A summary of employee warrants (BSPCE) activity and related WAEP and WACT under all of the plans as of September 30, 2019 are presented in the following table (in thousands, except exercise price per warrant):

    

Number of employee warrants outstanding

    

WAEP per warrant

    

WACT (in years)

    

Aggregate intrinsic value

Balance at December 31, 2018

229

$

15.49

6.7

 

$

4,922

Granted

 

Exercised

(45)

13.03

 

Forfeited

(6)

25.10

 

Balance at September 30, 2019

178

$

14.88

5.9

 

$

3,434

Vested and expected to vest at September 30, 2019

173

$

14.95

6.0

 

$

3,334

Exercisable at September 30, 2019

146

$

13.51

5.7

 

$

3,017

The total intrinsic values of BSPCE warrants exercised during the period ended September 30, 2019 was $1.4 million.

(c)

Restricted Stock Units (RSU)

RSUs vest upon either performance-based or service-based criteria.

Performance-based RSUs vest based on the satisfaction of specific non-market performance criteria and a four-year service period. At each vesting date, the holder of the award is issued shares of the Company’s ordinary shares. Compensation expense from these awards is equal to the fair market value of the Company’s ordinary shares on the date of grant and is recognized over the remaining service period based on the probable outcome of achievement of the financial metrics used in the specific grant’s performance criteria. Management’s estimate of the number of shares expected to vest is based on the anticipated achievement of the specified non-market performance criteria, which are assessed at each reporting period. Performance-based RSUs are typically granted such that they vest upon the achievement of certain software subscription sales targets, during a specified performance period and the completion of a four-year service period.

In general, service-based RSUs vest over a four-year period, with 25% vesting on the one year anniversary of the grant and equal quarterly installments thereafter.

A summary of RSUsRSU activity under all of the plans as of September 30, 2019March 31, 2020 is presented in the following table (in thousands, except the weighted-average grant date fair value per RSU):

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Number of service-

Number of performance-

Weighted-average

    

based RSUs

    

based RSUs

    

grant date fair value

Balance at December 31, 2018

1,210

301

$

44.9

Granted

1,112

351

43.8

Vested and released

(156)

(30)

 

35.2

Forfeited

(214)

(202)

 

42.2

Balance at September 30, 2019

 

1,952

420

$

44.2

Expected to vest at September 30, 2019

 

1,554

153

 

$

44.0

(d)

Warrants (BSA)

Number of service-

Number of performance-

Weighted-average

    

based RSUs

    

based RSUs

    

grant date fair value

Balance as of December 31, 2019

1,924

384

$

44.96

Granted

628

278

37.36

Vested and released

(78)

(24)

 

40.56

Forfeited

(113)

(201)

 

44.94

Balance as of March 31, 2020

 

2,361

437

$

41.89

Expected to vest as of March 31, 2020

 

1,886

327

 

$

42.18

The Company’s board of directors has granted warrants (otherwise known as “bons de souscription d'actionsEmployee Stock Purchase Plan” or “warrants (BSA)”) to Company directors. In addition to any exercise price payable by a holder upon the exercise of any warrants (BSA), pursuant to the relevant shareholders’ delegation to the Company’s board of directors, such warrants need to be subscribed for at a price at least equal to 5% of the exercise price which represents the fair market value of the underlying ordinary shares at grant date.

In the second quarter of 2019, the Company’s board of directors granted 74,760 warrants (BSA), with an exercise price of $47.79 and grant date fair value of $14.98 per warrant. The warrants (BSA) vest quarterly over a one-year period and as of September 30, 2019, 18,690 of the warrants (BSA) are exercisable.

(e)

Employee Stock Purchase Plan

In the fourth quarter of 2017, the Company established the 2017 Employee Stock Purchase Plan (the “ESPP”), which is intended to qualify under Section 423 of the Internal Revenue Code of 1986.was amended and restated in August 2019. The ESPP allows eligible employee participantsthe Company’s employees to purchase ADSs, with each ADS representing 1 ordinary share of the Company, at a discount through payroll deductions. The Company’s executive officers and all of its other employees are allowed to participate in the ESPP. A total of 498,522 ADSs are available for sale under the ESPP as of September 30, 2019. In addition, with shareholder approval, the ESPP provides for increases by the Company’s board of directors in the number of ADSs available for issuance under the ESPP.

Under the ESPP, employees are eligible to purchase ADSs through payroll deductions of up to 15% of their eligible compensation, subject to any plan limitations. The ESPP has 2 consecutive offering periods of approximately six months in length during the year and the purchase price of the ADSs will beis 85% of the lower of the fair value of the Company’s ADSs on the first trading day of the offering period or on the last trading day of the offering period. Under applicable tax rules, an employee may purchase no more than $25,000 worthA total of 425,547 ADSs valued at the start of the offering period,are available for sale under the ESPP in any calendar year.as of March 31, 2020. As of September 30, 2019, $0.8March 31, 2020, $0.7 million has been withheld on behalf of employees for a future purchase under the ESPP and is recorded in accrued compensation benefits.

(f)

Compensation expense

Compensation expense

Cost of revenue and operating expenses include employee share-based compensation expense as follows (in thousands):

Three Months Ended September 30, 

Nine Months Ended September 30, 

Three Months Ended March 31, 

    

2019

    

2018

    

2019

    

2018

    

2020

    

2019

Cost of revenue - subscriptions

$

773

$

433

$

2,301

$

925

$

248

$

629

Cost of revenue - professional services

 

472

 

327

 

1,602

 

614

 

406

 

527

Sales and marketing

 

3,030

 

1,968

 

7,663

 

4,672

 

2,454

 

1,527

Research and development

 

2,680

 

1,500

 

8,098

 

4,042

 

2,957

 

2,232

General and administrative

 

2,084

 

1,277

 

6,621

 

3,968

 

4,264

 

1,775

Total share-based compensation expense

$

9,039

$

5,505

$

26,285

$

14,221

$

10,329

$

6,690

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As of September 30,During fiscal year 2019, the Company decreased the estimated forfeiture rate as part of the Company’s annual assessment of the assumptions used in the calculation of share-based compensation expense. The adjustment resulted in higher expense recognized in periods subsequent to March 31, 2019.

As of March 31, 2020, the Company had $45.8$55.8 million of total unrecognized share-based compensation expense relating to unvested stock options, employee warrants (BSPCE), warrants (BSA) and RSUs, which are expected to be recognized over a weighted-average period of approximately 1.9 years.

10. Commitments and contingencies

Operating leases

The Group has adopted ASC 842 utilizing the optional modified retrospective transition method, as of the effective date of ASC 842, which for the Group is January 1, 2019, with a cumulative-effect adjustment to equity.

The Group determines if an arrangement is a lease at inception. Operating leases are included in operating lease right-of-use (“ROU”) assets and operating lease liabilities in the Company’s consolidated statement of financial position.

ROU assets represent the Group’s right to use an underlying asset for the lease term and lease liabilities represent the Group’s obligation to make lease payments arising from the lease. Operating lease ROU assets and liabilities are recognized at commencement date based on the present value of lease payments over the lease term. As the Group’s leases do not provide an implicit rate, the Group uses an incremental borrowing rate based on the information available at commencement date in determining the present value of lease payments. The operating lease ROU asset also includes any lease payments made and excludes lease incentives. The Group’s lease terms may include options to extend or terminate the lease when it is reasonably certain that the Company will exercise that option. Lease expense for lease payments is recognized on a straight-line basis over the lease term. The Group has lease agreements with lease and non-lease components, which are generally accounted for separately, but the Group has made an accounting policy decision to account for the lease and non-lease components as a single lease component. The Group also made an accounting policy decision not to record ROU assets or lease liabilities for leases with terms of 12 months or less. The Group has operating leases for corporate offices, none of which have variable lease payments.

The components of lease expense for the nine months ended September 30, 2019 were as follows (in thousands):

Amount

Operating lease cost

$

4,264

The balances for our operating leases are presented within our consolidated balance sheet as follows (in thousands):

September 30, 2019

Operating lease right-of-use assets

$

26,430

Operating lease liabilities

$

27,900

Other information related to our operating leases is as follows (dollars in thousands):

Nine Months Ended September 30, 2019

Cash paid for amounts included in the measurement of lease liabilities

$

3,404

Right-of-use assets obtained in exchange for lease obligations

612

Weighted average remaining lease term for operating leases

6.7 years

Weighted average discount rate

5.4%

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Maturities of lease liabilities as of September 30, 2019 were as follows (in thousands):

    

Amount

Remainder of 2019

$

1,427

2020

 

5,010

2021

 

4,579

2022

 

4,427

2023

 

3,899

Thereafter

 

13,822

Total lease payments

33,164

Less imputed interest

(5,264)

Total

$

27,900

Future minimum undiscounted lease payments as of December 31, 2018 accounted for under guidance ASC 840 were as follows (in thousands):8. Commitments and Contingencies

    

Amount

2019

$

5,286

2020

 

5,757

2021

 

5,591

2022

 

5,320

2023

 

4,014

Thereafter

 

14,832

Total future minimum lease payments

$

40,800

Legal Proceedings

In the ordinary course of business, the Company may be involved in various legal proceedings and claims related to intellectual property rights, commercial disputes, employment and wage and hour laws, alleged securities laws violations or other investor claims and other matters. For example, the Company has been, and may in the future be, put on notice and sued by third parties for alleged infringement of their proprietary rights, including patent infringement. The Company evaluates these claims and lawsuits with respect to their potential merits, the Company’s potential defenses and counterclaims, and the expected effect on it of defending the claims and a potential adverse result. The Company is not presently a party to any legal proceedings that in the opinion of its management, if determined adversely to it, would have a material adverse effect on its business, financial condition or results of operations.

The Company accrues estimates for resolution of legal proceedings when losses are probable and estimable. Although the results of legal proceedings and claims are unpredictable, the Company believes that there was less than a reasonable possibility that the Company had incurred a material loss with respect to such legal proceedings and claims. As a result, the Company has not recorded an accrual for such contingencies as of March 31, 2020.

11.9.

Income taxTax

The Company provides for income taxes in interim periods based on the estimated annual effective tax rate for the year, adjusting for discrete items in the quarter in which they arise. The annual effective tax rate after discrete items was (1.0%(0.3%) and (0.1%)1.0% for the three months ended September 30,March 31, 2020 and 2019, and 2018, respectively, and (0.1%) and (0.1%) for the nine months ended September 30, 2019 and 2018, respectively.

The 20192020 and 20182019 annual effective tax rates differed from the French statutory income tax rate of 28.0%28% for 20192020 and 2018,31% for 2019, primarily due to a valuation allowance on current year losses in most jurisdictions.

The Company files income tax returns in France, the US federal jurisdiction, many US states, as well as many foreign jurisdictions. In the normal course of business, we are subjectThe tax years 2005 to 2019 remain open to examination by tax authorities throughout the world.various jurisdictions in which the Company is subject to tax. Fiscal years outside the normal statutestatutes of limitation remain open to audit by tax authorities due to tax attributes generated in those early years which have been carried forward and may be audited in subsequent years when utilized.

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12.10.

Related party transactionsParty Transactions

As part of the Restlet SAS acquisition, the Company assumed debt totaling $1.2 million related to advances for research and development projects from Bpifrance to Restlet SAS. As of September 30, 2019,March 31, 2020, the debt had a carrying value of $0.7 million, see Note 7, Debt.million. There are no other material related party transactions that require disclosures.

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SPECIAL NOTE REGARDING FORWARD-LOOKING STATEMENTS

This Quarterly Report includes forward-looking statements within the meaning of Section 27A of the Securities Act of 1933, as amended, or the Securities Act, and Section 21E of the Securities Exchange Act of 1934, as amended, or the Exchange Act, that relate to future events or our future financial performance and involve known and unknown risks, uncertainties and other factors that may cause our actual results, levels of activity, performance or achievements to differ materially from any future results, levels of activity, performance or achievements expressed or implied by these forward-looking statements. Words such as, but not limited to, “may”, “believe”, “can”, “intend”, “potential”, “designed to”, “expect”, “anticipate”, “estimate”, “predict”, “intend”, “plan”, “targets”, “projects”, “likely”, “will”, “would”, “could”, “should”, “potential”, “continue”, “should”, “contemplate”, or similar expressions or phrases or the negative of these and similar expressions or phrases identify forward-looking statements. We have based these forward-looking statements largely on our current expectations and future events and financial trends that we believe may affect our financial condition, results of operations, business strategy and financial needs. Forward-looking statements include, but are not limited to, statements about:

Our future financial performance, including our revenue, cost of revenue, gross profit or gross margin, operating expenses, expectations about our future cash flow, and ability to achieve and maintain profitability;
The sufficiency of our cash and cash equivalents to meet our liquidity needs;
Our expectation that as organizations adopt and scale out deployments of modern data technologies such as cloud data warehouses, machine learning, and big data processing, they will continue to use Talend to facilitate the integration of these technologies within their IT environments;
Our plans to expand our non-U.S. presence to address the needs of our global customers and to acquire customers in new geographies;
Our plans to invest in new product development, adding new features and services, increasing functionality, and enhancing our integration cloud infrastructure, which will increase research and development expenses in absolute dollars;
Our plans to continue to invest additional resources in our cloud-based offerings and services and increased cost of hosting fees;third-party cloud infrastructure and hosting;
The sufficiency of our security measures to protect our own proprietary and confidential information, as well as the personal information, personal data, and confidential information that we otherwise obtain, including confidential information we may obtain through customer usage;
Our expectation that, over time, more of our existing customers will generate annualizedhave subscription revenuecontracts with Annual Recurring Revenue, or ARR, of $0.1 million or more;
Our expectation that our dollar-based net expansion rate will potentially decline as we scale our business;business and as a result of IT spending constraints in the current economic environment;
Our expectation that our gross margin may fluctuate from period to period as a result of changes in the mix of our subscription and professional services revenue;
Our expectation that our cloud integration business will grow as a percentage of revenue;
Our expectation regarding the impact of risks related to foreign currency exchange rates;
Our expectation that professional services revenue growth will slow, and may decline as we work with more systems integrators and as our cloud-based offerings increase;increase and as deployments change in response to travel curtailment related to the novel coronavirus (“COVID-19”) pandemic;
Our expectation that we will continue to invest in sales and marketing by expanding our global promotional activities, building brand awareness, attracting new customers, and sponsoring additional marketing events, which may affect our sales and marketing costs in a particular quarter;
Our expectation that research and development expenses will increase in absolute dollars as we invest in building the necessary employee and system infrastructure required to enhance existing and support development of new technologies and the integration of acquired businesses and technologies.
Our plan to invest in training and retention of our sales team; and
Our expectation that in the future, general and administrative expenses will increase as we invest in our infrastructure and incur additional employee-related costs and professional fees related to the growth of our business.business;
Our expectation regarding the impact of the COVID-19 pandemic and the related responses by governments and private industry on our business and financial condition, as well as our customers and partners; and

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Our expectation that our operating expenses will increase substantially in the foreseeable future as we continue to develop our technology, enhance our product and services offerings, broaden our installed customer base, expand our sales channels, expand our operations and hire additional employees.

We caution you that the foregoing list may not contain all of the forward-looking statements made in this Quarterly Report. You should read thoroughly this Quarterly Report and the documents that we refer to herein with the understanding that our actual future results may be materially different from and/or worse than what we expect.

Actual results, levels of activity, performance or achievements may differ materially from those expressed or implied in the forward-looking statements as a result of various factors, including but not limited to: general economic conditions, including the impact on economic activity of the COVID-19 pandemic; the impact of COVID-19 related social distancing measures, including travel restrictions and work from home orders, on our ability to operate our business and our partners, vendors and employees; our ability to achieve profitability or positive cash flows; our ability to manage future growth and improve our systems and processes; our ability to increase sales of our solutions to new customers and sell additional products to existing customers; the growth and expansion of the market for our cloud integration products; our ability to successfully manage our business model transition to cloud-based products and a customer-centriccloud oriented sales model; our ability to successfully expand into our

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existing markets and into new domestic and international markets; our long and unpredictable sales cycle; our ability to renew existing customers’ subscriptions; the growth of the market for big data applications;cloud integration products; our ability to maintain or improve our competitive position; our ability to predict, prepare for, and respond to rapidly evolving technological and market developments; our ability to raise additional capital or generate the capital necessary to expand our operations and invest in new products; our ability to satisfy customer demands or to achieve increased market acceptance of our on-premise Talend Big Data Integration and Talend Cloudcloud solutions; our ability to deliver high-quality professional services and customer support; the ability of our product offerings to operate with third-party products and services and our customers’ existing infrastructure; our ability to effectively expand and train our sales force; our ability to maintain relations with strategic partners and sales channel partners; our ability to sustain and expand our international business; the seasonality of our business; our ability to protect our proprietary technology and intellectual property rights; any disruption in or fraudulent or unauthorized access to our information technology systems and production environment, including a breach of cyber security;cybersecurity; our ability to comply with existing and modified or new government laws and regulations, including privacy, data security, data protection, export and import controls, anti-bribery, anti-corruption and anti-money laundering, and other laws and regulations; fluctuations in currency exchange rates; exposure to political, economic and social events in France, the United States, United Kingdom, China, and other jurisdictions in which we operate and have customers; general economic conditions; our estimates and judgments relating to our critical accounting policies; and changes in accounting principles generally accepted in the United States.

We qualify all of our forward-looking statements by these cautionary statements. Other sections of this Quarterly Report include additional factors which could adversely impact our business and financial performance. Moreover, we operate in an evolving environment. New risk factors emerge from time to time and it is not possible for our management to predict all risk factors, nor can we assess the impact of all factors on our business or the extent to which any factor, or combination of factors, may cause actual results to differ materially from those contained in any forward-looking statements. Furthermore, if any one or more of the assumptions underlying the market data turns out to be incorrect, actual results may differ from the projections based on these assumptions. You should not place undue reliance on these forward-looking statements.

You should not rely upon forward-looking statements as predictions of future events. The forward-looking statements made in this Quarterly Report relate only to events or information as of the date on which the statements are made in this Quarterly Report. We do not undertake anyno obligation to update or revise any forward-looking statements, whether as a result of new information, future events or otherwise.

otherwise, except as required by law.

In addition, statements that ‘‘we believe’’“we believe” and similar statements reflect our beliefs and opinions on the relevant subject. These statements are based upon information available to us as of the date of this Quarterly Report, and while we believe such information forms a reasonable basis for such statements, such information may be limited or incomplete, and our statements should not be read to indicate that we have conducted an exhaustive inquiry into, or

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review of, all potentially available relevant information. These statements are inherently uncertain and investors are cautioned not to unduly rely upon these statements.

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ITEM 2. MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS

The following discussion of our financial condition and results of operations should be read in conjunction with our unaudited condensed consolidated financial statements, related notes and other financial information included elsewhere in this Quarterly Report. The following discussion contains forward-looking statements, including, without limitation, our expectations and statements regarding our outlook and future revenue, expenses, results of operations, liquidity, plans, strategies and objectives of management and any assumptions underlying any of the foregoing. Our actual results could differ materially from those discussed in the forward-looking statements. Our forward-looking statements and factors that might cause future actual results to differ materially from our recent results or those projected in the forward-looking statements include, but are not limited to, those discussed in Part II, Item 1A. “Risk Factors”.

Overview

Our mission is to enable every organization to realize the power of theirprovide data with speedintelligence for all users by delivering trusted data when and trust.where is it needed. We are a key enabler of the data-driven enterprise where data is a strategic asset powering business. Talend Data Fabric allows customers in any industry to improve business performance by using their data to create new insights and to automate business processes. Our customers rely on our software to better understand their customers, offer new appsapplications and services, and improve operations with predictive maintenance.operations.

Our employee base has grown from 886We had 1,238 employees as of DecemberMarch 31, 2017 to 1,169 employees as of December 31, 2018,2020 and 1,240 employees as of September 30, 2019. Wewe plan to continue to expandgrow our non-U.S. presenceemployee base to address the needs of our global customers as well as to acquire customers in new geographies. We also plan to continue to invest in new product development.

 

Our business model combines our open source approach with self-service trials of our commercial software and direct sales. We have been able to rapidly expand awareness and usage of our products through our free open source versions and self-service trials. This enables developers and users to download and try the free and paid versionversions of our products, creating sales leads for our more feature-rich commercial solutions. Users of our open source products often catalyze adoption of our commercial solutions by their organizations, primarily to benefit from enterprise-grade features that include the scaling out of our offering to a larger set of users, among others. Following an initial deployment of our paid subscription products, organizations often purchase more subscriptions or expand usage to additional products from our fully integrated suite after realizing the benefits of additional features or scale. We sell our product offerings as subscriptions based primarily on the number of users of our platform.

 

We generate the majority of our revenue from subscriptions of our commercial solutions.solution Talend Data Fabric. We primarily sell annual contracts billed in advance. Our subscription offering includes enterprise-grade features and capabilities to scale our solutions across production environments and customer infrastructures. These product features and capabilities include scheduling, management and monitoring of data integration flows, collaboration across a team of users and technical support. We also provide professional services to implement our solutions. Our subscription revenue represents a significant portion of our revenue, growing from 85%86% of our total revenue in the year ended December 31, 2017,2018, to 86%88% in the year ended December 31, 2018,2019, to 87%89% in the ninethree month period ended September 30, 2019March 31, 2020.

COVID-19 Update

COVID-19 was first reported in December 2019, and in January 2020, the World Health Organization (“WHO”) declared it a Public Health Emergency of International Concern. On February 28, 2020, the WHO raised its assessment of the COVID-19 threat from high to very high at a global level, and the WHO characterized COVID-19 as a pandemic on March 11, 2020. Across the United States and the world, national and local governments instituted measures in an effort to control the spread of COVID-19, including quarantines, shelter-in-place orders, travel restrictions and the closure of non-essential businesses. Our first priority remains ensuring the safety and health of our employees, customers and others with whom we partner in conducting our business. In response to the pandemic, and in line with guidance provided by government agencies and international organizations, we temporarily closed our offices and requested our

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employees work remotely, suspended all non-essential travel and activated our business continuity plan so we can continue to support customers while protecting our employees. We have also moved all in-person customer-facing events to virtual ones. To date, the pandemic, which has affected nearly all regions around the world, and preventive measures taken to contain or mitigate the pandemic, are causing business slowdowns or shutdowns in affected areas and significant disruption in the financial markets. The COVID-19 pandemic and resulting economic uncertainty has negatively impacted our business and we anticipate that it will continue to have an adverse impact on our results of operations and financial performance. We cannot predict with any certainty the degree to, or the time period over, which we will be affected by this pandemic.

While we believe the pandemic has had certain impacts on our business, we do not believe there has been, nor are we anticipating, a material impact from the effects of the pandemic on our operations, financial condition, liquidity and capital and financial resources; however, the situation is rapidly changing and hard to predict and actual results may differ materially from our current expectations. The broader implications of COVID-19 on our results of operations and overall financial performance remain uncertain. The effects of the COVID-19 outbreak were not observed until late in the first quarter of 2020 and it is extremely difficult to predict how the COVID-19 outbreak and economic and financial market conditions will affect our business in the current period and future periods. As a result, our historical results for the period ended March 31, 2020 may not be indicative of future trends or results. We have experienced and expect to continue to experience curtailed customer demand that could adversely impact our business, results of operations and overall financial performance in future periods. Specifically, we have experienced and expect to continue to experience impacts from reduced IT budgets of customers and potential customers resulting in deferred purchase decisions, delayed implementation of our products, reduced renewals of subscriptions by existing customers, challenges in creating sales pipeline in the absence of in-person marketing events, and decreases in software license sales driven by channel partners. We may see a slowing in our collections of outstanding accounts receivable or a change in billing terms from some of our customers. Moreover, because of our subscription-based business model, the effect of the COVID-19 pandemic will not be fully reflected in our results of operations and overall financial performance until future periods. There has been no impact to our financial reporting systems, internal control over financial reporting, or any disclosure controls or procedures.

Even after the COVID-19 pandemic has subsided, we may continue to experience an adverse impact to our business as a result of its global economic impact, including any recession that has occurred or may occur in the future. Specifically, difficult macroeconomic conditions, such as decreases in per capita income and levels of disposable income, increased and prolonged unemployment or a decline in business confidence and business investment as a result of the COVID-19 pandemic, could have a continuing adverse effect on the demand for some of our products. The degree of impact of COVID-19 on our business will depend on several factors, such as the duration and the extent of the pandemic, as well as actions taken by governments, businesses and others in response to the pandemic, all of which continue to evolve and remain uncertain at this time. We have established a task force to actively monitor the ongoing COVID-19 situation and provide updates, current information, and support to our employees. We remain committed to serving our customers’ needs and to providing creative and flexible customer support. We may take further actions that alter our business operations as may be required by federal, state or local authorities or that we determine are in the best interests of our employees, customers, partners, and shareholders. See the Risk Factors section for further discussion of the possible impact of the COVID-19 pandemic on our business.

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New Accounting Standards

Refer to Note 1 contained in the “Notes to Condensed Consolidated Financial Statements” included in Part I of this Quarterly Report on Form 10-Q for further information.

Key Business Metrics

We review a number of metrics to evaluate our business, measure our performance, identify trends affecting our business, formulate business plans and make strategic decisions. These key business metrics include the following:

Annual Recurring Revenue

We believe disclosing Annual Recurring Revenue (“ARR”) provides greater clarity into our results because it is not affected by the shift from on-premise to cloud, accounting changes, or contract duration. Our management uses ARR to monitor the growth of our subscription business. ARR represents the annualized recurring value of all active contracts at the end of a reporting period. ARR includes subscriptions for use of premise-based products and SaaS offerings and excludes original equipment manufacturer (“OEM”("OEM") sales. Both multi-year contracts and contracts with terms less than one year are annualized by dividing the total committed contract value by the number of months in the subscription term and then multiplying by twelve. As

Due to the significant portion of September 30, 2019,our customers who are invoiced in non-U.S. dollar denominated currencies, we also calculate our ARR was $224.8 million, representing growth of 24% from September 30, 2018, or 27%rate on a constant currency basis, thereby removing the effect of currency fluctuation.

The following table summarizes ARR and its year-over-year growth rate on both an actual and constant currency basis as of the end of each reporting period since March 31, 2019. The year-over-year growth rate for each quarter was calculated against the corresponding quarter in the prior year. We calculate ARR growth rate on a constant currency basis by applying the spot currency rate from the last day of the comparative period to the corresponding day in the current period. The growth rate as of March 31, 2020 is driven by strong demand for our cloud-based solutions. We anticipate that the growth rate of ARR will moderate due to headwinds to sales and renewals related to the macroeconomic conditions resulting from the COVID-19 pandemic.

March 31, 

June 30, 

September 30, 

December 31, 

March 31, 

(Dollars in thousands)

    

2019

    

2019

    

2019

    

2019

    

2020

Total ARR

$

205,144

$

218,021

$

224,761

$

243,137

$

245,943

Actual FX rates growth rates

28%

28%

24%

23%

20%

Constant Currency growth rate

34%

29%

27%

23%

22%

ARR does not have any standardized definition and is therefore unlikely to be comparable to similarly titled measures presented by other companies. ARR should be viewed independently of revenue and deferred revenue and is not intended to be combined with or to replace either of those items. ARR is not a forecast and the active contracts at the end of a reporting period used in calculating ARR may or may not be extended or renewed by our customers.

Cloud Annual Recurring Revenue

We believe disclosing Cloud Annual Recurring Revenue (“Cloud ARR”) provides greater clarity into our results because it is not affected by accounting changes, or contract duration. Furthermore, the majority of new ARR comes from cloud and providing the metric will enable management and investors to better understand our progress in our shift to cloud. Our management uses Cloud ARR to monitor the growth of our cloud subscription business. Cloud ARR represents the annualized recurring value of all active cloud-based subscription contracts at the end of a reporting period and excludes OEM sales. Both multi-year contracts and contracts with terms less than one year are annualized by dividing the total committed contract value by the number of months in the subscription term and then multiplying by twelve.

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Due to the significant portion of our customers who are invoiced in non-U.S. dollar denominated currencies, we also calculate our Cloud ARR growth rate on a constant currency basis, thereby removing the effect of currency fluctuation.

The following table summarizes Cloud ARR and its year-over-year growth rate on both an actual and constant currency basis as of the end of each reporting period since March 31, 2019. We calculate Cloud ARR growth rate on a constant currency basis by applying the spot currency rate from the last day of the comparative period to the corresponding day in the current period. The year-over-year growth rate for each quarter was calculated against the corresponding quarter in the prior year. Cloud ARR growth rate as of March 31, 2020 is driven by strong demand for our cloud-based solutions. We anticipate that the growth rate of ARR will moderate due to headwinds to sales and renewals related to the macroeconomic conditions resulting from the COVID-19 pandemic.

March 31, 

June 30, 

September 30, 

December 31, 

March 31, 

(Dollars in thousands)

    

2019

    

2019

    

2019

    

2019

    

2020

Cloud ARR

$

24,428

$

32,923

$

41,146

$

53,895

$

61,082

Actual FX rates growth rates

392%

329%

310%

179%

150%

Constant Currency growth rate

407%

334%

319%

179%

154%

Cloud ARR does not have any standardized definition and is therefore unlikely to be comparable to similarly titled measures presented by other companies. Cloud ARR should be viewed independently of revenue and deferred revenue and is not intended to be combined with or to replace either of those items. Cloud ARR is not a forecast and the active contracts at the end of a reporting period used in calculating Cloud ARR may or may not be extended or renewed by our customers.

Subscription Revenue Growth Rate

Subscription revenue is primarily derived from the sale of subscription-based license agreements to our customers. The growth of our subscription revenue reflects our ability to renew subscriptions with our existing customers, expand the sales of existing and new products within our existing customer base and sell our products to new customers. We believe subscription revenue growth is an important performance metric because it reflects the adoption of our software.

 

Due to the significant portion of our customers who are invoiced in non-U.S. Dollardollar denominated currencies, we also calculate our subscription revenue growth rate on a constant currency basis, thereby removing the effect of currency fluctuation on our results of operations. Management uses the constant currency subscription growth rate to monitor the growth of our subscription business absent currency fluctuations.

 

The table below shows our subscription revenue growth rate on both an actual and constant currency basis for the past five quarters, calculated against the corresponding quarter in the prior year. We calculate revenue on a constant currency basis by applying the average monthly currency rate for each month in the comparative period to the corresponding month in the current period. We anticipate that the subscription revenue growth rate will moderate due to headwinds to sales and renewals related to the macroeconomic conditions resulting from the COVID-19 pandemic.

Three Months Ended

 

September 30, 

December 31, 

March 31, 

June 30, 

September 30, 

    

2018

    

2018

    

2019

    

2019

    

2019

 

Actual FX rates

36

%  

38

%  

26

%  

26

%  

24

%

Constant Currency

 

36

%  

40

%  

31

%  

30

%  

26

%

Three Months Ended

 

March 31, 

June 30, 

September 30, 

December 31, 

March 31, 

    

2019

    

2019

    

2019

    

2019

    

2020

 

Actual FX rates

25

%  

24

%  

23

%  

21

%  

22

%

Constant Currency

 

30

%  

28

%  

26

%  

22

%  

24

%

Number of Customers Above a Certain Subscription RevenueARR Threshold

We believe our ability to increase the number of customers above a certain subscription revenue threshold over time is an indicator of our ability to penetrate large enterprise customers.customers and is therefore monitored by management and we believe provides useful insight to investors. We track our performance in this area by measuringand disclose the number of customers which generate an annualized subscription revenuethat, as of the end of the relevant period, have ARR of $0.1 million or more, calculated by multiplying the total subscription revenue from a customer in the given quarter by four.more.

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The following table summarizes on a quarterly basis the number of customers above $0.1 million of ARR since March 31, 2019.

Three Months Ended

March 31, 

June 30, 

September 30, 

December 31, 

March 31, 

    

2019

    

2019

    

2019

    

2019

    

2020

Customers count

 

499

 

531

 

540

 

593

 

598

As we continue to expand the sales of existing and new products within our existing customer base, over time we expect more of our existing customers will cross the $0.1 million ARR threshold, driven particularly by cloud customers as we increasingly focus our resources on our cloud offerings and the overall market shifts to cloud. However, this increase may not materialize if we do not successfully renew subscriptions with our existing customers, particularly if our on-premise subscription business growth falls below our expectations.

The following table summarizes on a quarterly basis the number of customers above $0.1 million of annualized subscription revenue since September 30, 2018.

Three Months Ended

September 30, 

December 31, 

March 31, 

June 30, 

September 30, 

    

2018

    

2018

    

2019

    

2019

    

2019

Customers count

 

444

 

472

 

501

 

525

 

521

Dollar-Based Net Expansion Rate

Our ability to generate and increase revenue is dependent on our ability to maintain and grow our relationships with our existing customers. We believe our ability to retain customers and expand their subscription revenue over time is an indicator of the stability of our revenue base and the long-term value of our customer relationships.relationships and is therefore monitored by management and, we believe, is useful information for investors. We track our performance in this area by measuring our dollar-based net expansion rate. Our dollar-based net expansion rate increases when customers expand their number of subscribed users or use additional Talend Data Fabric components. Our dollar-based net expansion rate is reduced when customers reduce their number of subscribed users, use fewer Talend Data Fabric components, or cease to be customers.

We calculate our dollar-based net expansion rate by dividing our recurring customer revenue by our base revenue. We define base revenue as the subscription revenue we recognized from all customers during the four quarters ended one year prior to the date of measurement. We define our recurring customer revenue as the subscription revenue we recognized during the four quarters ended on the date of measurement from the same customer base included in our measure of base revenue, including revenue resulting from additional sales to those customers. This analysis excludes revenue derived from our OEM sales. We expect our dollar-based net expansion rate to potentially decline as we scale our business,, particularly as we continue to focus on increasing sales of our cloud-based solutions to new customers and market demand for on-premise solutions continues to slow. TheFurther, we may experience greater customer loss or reduction in contract renewals due to customers’ IT budgetary constraints related to COVID-19 and the current macroeconomic environment, which would negatively impact this measure.

Due to the significant portion of our customers who are invoiced in non-U.S. Dollar denominated currencies, we also calculate our dollar-based net expansion rate will also faceon a potential decline asconstant currency basis, thereby removing the benefit from the adoptioneffect of ASC 606 will not repeat in 2019.currency fluctuation.

The following table summarizes our quarterly dollar-based net expansion rate since JulyJanuary 1, 20182019 on both an actual and constant currency basis. We calculate dollar-based net expansion rate on a constant currency basis by applying the average monthly currency rate for each month in the comparative period to the corresponding month in the current period.

Three Months Ended

 

Three Months Ended

 

September 30, 

    

December 31, 

    

March 31, 

    

June 30, 

    

September 30, 

 

March 31, 

June 30, 

September 30, 

December 31, 

March 31, 

 

Dollar-based net expansion rate

2018

2018

2019

2019

2019

 

2019

    

2019

    

2019

    

2019

    

2020

 

Actual FX rates

123

%  

122

%  

117

%  

115

%  

111

%

117

%  

114

%  

110

%  

108

%  

109

%

Constant Currency

118

%  

120

%  

118

%  

118

%  

114

%

117

%  

117

%  

113

%  

111

%  

111

%

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Free Cash Flow

To provide additional information regarding our financial results, we use free cash flow, a financial measure not calculated in accordance with GAAP, within this Quarterly Report. We define free cash flow as net cash from (used in) from operating activities less net cash used in investing activities for purchases of property and equipment and intangible assets, except for those acquired as part of a business combination. We have included free cash flow in this Quarterly Report because it is a key measure used by our management and board of directors to understand and evaluate our core operating performance and trends, to prepare and approve our annual budget and to develop short- and long-term operational plans. We believe that free cash flow provides useful information in understanding and evaluating our results of operations in the same manner as our management and board of directors. Although free cash flow measures are frequently used by investors and securities analysts in their evaluation of companies, free cash flow measures each have limitations as an analytical tool, and you should not consider them in isolation or as a substitute for analysis of our cash

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flows as reported under GAAP. Free cash flow as defined by us may not be comparable to similar measures used by other companies.

The table below shows our free cash flow for each of the three and nine months ended September 30,March 31, 2020 and 2019, and 2018, and a reconciliation to the most directly comparable GAAP measure for such period (in thousands). For the nine months ended September 30, 2019, our free cash flow was negatively impacted by pre-billed contract duration compression and macroeconomic conditions in Europe, which have resulted in softer demand for our on-premise products there. We expect free cash flow to continueduring fiscal year 2020 to be negatively affected by these trends forheadwinds to sales and renewals related to the near term.macroeconomic conditions resulting from the COVID-19 pandemic.

Three Months Ended September 30, 

Nine Months Ended September 30, 

Three Months Ended March 31, 

    

2019

    

2018

    

2019

    

2018

    

2020

    

2019

Net cash used in operating activities

$

(10,790)

$

(5,093)

$

(16,414)

$

(604)

Net cash from (used in) operating activities

$

2,848

$

(7,786)

Less: Acquisition of property & equipment

 

520

 

1,558

 

2,064

 

2,906

 

2,449

 

587

Free Cash Flow

$

(11,310)

$

(6,651)

$

(18,478)

$

(3,510)

$

399

$

(8,373)

Key Components of Results of Operations

Revenue

We primarily derive our revenue from the sale of subscriptions and professional services engagements.

Subscription revenue.  Subscription revenue consists of fees earned from arrangements to provide customers with the right to use our commercial software either in a cloud-based infrastructure that we provide or installed within the customer’s own environment. Our subscriptions include unspecified future updates, upgrades and enhancements and technical product support. Subscription fees are based primarily on the number of users of our software and to a lesser extent the processing power required to operate the software. Our subscription-based arrangements generally have a minimum contractual term of one year and are invoiced in advance for the full subscription term. Subscription fees are generally non-refundable regardless of the actual use of the service.

Professional services revenue.  Professional services revenue consists of fees earned for consulting engagements related to the deployment and configuration of our product offering, training customers and associated expenses. These engagements are generally provided by our own team of specialized consultants or by third-party consultants to whom we contract on a periodic basis. Consulting engagements consist of time-based arrangements for which the revenue is recognized using a time and material basis. Training revenue results from contracts to provide educational services to customers and partners regarding the use of our technologies and is recognized as delivered. We expect our professional services revenue growth will slow, and may decline, as we work with more systems integrators, who assist our customers with the implementation of our solutions and as our cloud-based offerings increase because cloud customers typically demand fewer professional services.

Cost of Revenue

Cost of subscription revenue.Cost of subscription revenue consists primarily of employee-related costs, including salaries and bonuses, sales commissions, share-based payment expense and employee benefit costs associated with our customer support organization. It also includes expenses related to hosting and operating our cloud infrastructure, licensing of third-party intellectual property and related overhead. We use a third-party cloud platform provider to provide our cloud solution. We allocate overhead such as information technology infrastructure, rent and occupancy charges in each expense category based on headcount in that category. As such, general overhead expenses are reflected in cost of subscription revenue and operating expense categories.

We intend to continue to invest additional resources in our cloud-based offering and services. We expect that the cost of hosting fees to provide our cloud-based offering will increase over time as we sell more of our cloud integration products. The timing of these expenses will affect our cost of subscription revenue in the affected periods.

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Cost of professional services revenue.  Cost of professional services revenue consists primarily of personnel costs for employees including salaries and bonuses, sales commissions, share-based payment expense and employee benefit costs and fees to external consultants associated with our professional service contracts, travel costs and allocated shared costs. We allocate overhead such as information technology infrastructure, rent and occupancy charges in each expense category based on headcount in that category. As such, general overhead expenses are reflected in the cost of professional services revenue and operating expense categories.

Gross Profit and Gross Margin

Gross profit is total revenue less total cost of revenue. Gross margin is gross profit expressed as a percentage of total revenue. We expect that our gross margin may fluctuate from period to period as a result of changes in the mix of our subscription and professional services revenue. Over time, we expect revenue from our cloud integration business to grow as a percentage of our total revenue. As a result, the cost of hosting fees to third-party cloud infrastructure providers, as a percentage of revenue will increase, which may affect our gross margin.

Operating Expenses

Our operating expenses are classified as sales and marketing, research and development and general and administrative. For each functional category, the largest component is employee and labor-related expenses, which include salaries and bonuses, sales commissions, share-based payment expense, employee benefit costs and contractor costs. We allocate overhead such as information technology infrastructure, rent and occupancy charges in each expense category based on headcount in that category.

Sales and marketing.Sales and marketing expenses consist primarily of salaries, sales commissions and related expenses, including share-based payment expense, for our sales and marketing employees, marketing programs and related overhead. Our sales and marketing employees include quota carrying headcount, sales administration, sales engineering, marketing and management. Marketing programs consist of advertising, promotional events, corporate communications, brand building, product marketing activities such as online lead generation, and developing sales strategies that emphasize particular products or services.

We plan to continue to invest in sales and marketing by expanding our global promotional activities, building brand awareness, attracting new customers and sponsoring additional marketing events. The timing of these events, such as our annual sales kickoff, will affect our sales and marketing costs in a particular quarter. We also plan to invest in training and retention of our sales team.

Research and development. Research and development expenses consist primarily of salaries and related expenses, including share-based payment expense, contractor software development costs and related overhead, as well as amortization of acquired developed technology, less any research and development subsidies. We continue to focus our research and development efforts on building new products, adding new features and services, increasing functionality and enhancing our integration cloud infrastructure.

We expect that, in the future, research and development expenses will increase in absolute dollars as we invest in building the necessary employee and system infrastructure required to enhance existing and support development of new, technologies and the integration of acquired businesses and technologies.

General and administrative.General and administrative expenses consist of salaries and related expenses, including share-based payment expense, for finance, legal, human resources and information systems management personnel, as well as external legal, accounting and other professional fees, other corporate expenses and related overhead.

We will continue to incur additional expenses associated with being a publicly traded company, including higher legal, corporate insurance and accounting costs as well as costs of achieving and maintaining compliance with other public company regulations. We expect that in the future, general and administrative expenses will increase as we invest

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in our infrastructure and we incur additional employee related costs and professional fees related to the growth of our business.

Results of Operations

The following table sets forth our resultsconsolidated statement of operations for the periods indicated (in thousands). The period-to-period comparison of financial results is not necessarily indicative of financial results to be achieved in future periods.

Three Months Ended September 30, 

Nine Months Ended September 30, 

Three Months Ended March 31, 

    

2019

2018

    

2019

2018

    

2020

2019

Consolidated statements of operations

 

  

  

 

  

  

 

  

  

Revenue

 

  

  

 

  

  

 

  

  

Subscriptions

$

55,141

$

44,631

$

158,079

$

126,444

$

60,909

$

49,865

Professional services

 

7,484

 

7,434

 

22,975

 

22,189

 

7,210

 

7,801

Total revenue

 

62,625

 

52,065

 

181,054

 

148,633

 

68,119

 

57,666

Cost of revenue (1)

 

  

 

  

 

  

 

  

 

  

 

  

Subscriptions

 

7,976

 

5,756

 

23,782

 

16,683

 

8,024

 

7,322

Professional services

 

6,772

 

7,237

 

21,925

 

19,432

 

6,741

 

7,878

Total cost of revenue

 

14,748

 

12,993

 

45,707

 

36,115

 

14,765

 

15,200

Gross profit

 

47,877

 

39,072

 

135,347

 

112,518

 

53,354

 

42,466

Operating expenses (1)

 

  

 

  

 

  

 

  

 

  

 

  

Sales and marketing

 

33,277

 

28,365

 

102,582

 

82,339

 

38,253

 

34,660

Research and development

 

15,552

 

9,930

 

46,987

 

29,801

 

15,934

 

14,858

General and administrative

 

12,163

 

10,179

 

34,191

 

28,791

 

15,655

 

10,412

Total operating expenses

 

60,992

 

48,474

 

183,760

 

140,931

 

69,842

 

59,930

Loss from operations

 

(13,115)

 

(9,402)

 

(48,413)

 

(28,413)

 

(16,488)

 

(17,464)

Interest income (expense), net

(1,805)

(2)

Other income (expense)

 

(235)

 

132

 

(826)

 

341

 

198

 

(355)

Loss before benefit (provision) for income taxes

 

(13,350)

 

(9,270)

 

(49,239)

 

(28,072)

 

(18,095)

 

(17,821)

Benefit (provision) for income taxes

 

(9)

 

21

 

(48)

 

(31)

 

(47)

 

76

Net loss for the period

$

(13,359)

$

(9,249)

$

(49,287)

$

(28,103)

$

(18,142)

$

(17,745)

(1)

Amounts include share-based payment and amortization of acquired intangibles expense, as follows (in thousands):

Three Months Ended September 30, 

Nine Months Ended September 30, 

    

2019

2018

    

2019

2018

Cost of revenue - subscriptions

$

773

$

433

$

2,301

$

925

Cost of revenue - professional services

 

472

 

327

 

1,602

 

614

Sales and marketing

 

3,030

 

1,968

 

7,663

 

4,672

Research and development

 

3,587

 

1,855

 

10,834

 

5,198

General and administrative

 

2,496

 

1,377

 

7,859

 

4,277

Total share-based payment and amortization of acquired intangibles expense

$

10,358

$

5,960

$

30,259

$

15,686

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Three Months Ended March 31, 

    

2020

2019

Cost of revenue - subscriptions

$

248

$

629

Cost of revenue - professional services

 

406

 

527

Sales and marketing

 

2,454

 

1,527

Research and development

 

3,865

 

3,149

General and administrative

 

4,677

 

2,189

Total share-based payment and amortization of acquired intangibles expense

$

11,650

$

8,021

The following table sets forth our results of operations data for each of the periods indicated as a percentage of total revenue.

Three Months Ended September 30, 

Nine Months Ended September 30, 

2019

 

2018

    

2019

 

2018

    

Revenue

  

  

  

  

Subscriptions

88

%

86

%  

87

%

85

%  

Professional services

12

%

14

%  

13

%

15

%  

Total revenue

100

%

100

%  

100

%

100

%  

Total cost of revenue

24

%

25

%  

25

%

24

%  

Gross profit

76

%

75

%  

75

%

76

%  

Operating expenses

Sales and marketing

53

%

54

%  

57

%

55

%  

Research and development

25

%

19

%  

26

%

20

%  

General and administrative

19

%

20

%  

19

%

19

%  

Total operating expenses

97

%

93

%  

102

%

94

%  

Loss from operations

(21)

%

(18)

%

(27)

%

(18)

%

Other income (expense)

%

%  

%

%  

Loss before income tax (expense) benefit

(21)

%

(18)

%

(27)

%

(18)

%

Income tax (expense) benefit

%

%  

%

%  

Net loss for the year

(21)

%

(18)

%

(27)

%

(18)

%

Three and Nine Months Ended September 30, 2019 and 2018

Three Months Ended March 31, 

2020

 

2019

    

Revenue

  

  

Subscriptions

89

%

86

%  

Professional services

11

%

14

%  

Total revenue

100

%

100

%  

Total cost of revenue

22

%

26

%  

Gross profit

78

%

74

%  

Operating expenses

Sales and marketing

56

%

60

%  

Research and development

23

%

26

%  

General and administrative

23

%

18

%  

Total operating expenses

102

%

104

%  

Loss from operations

(24)

%

(30)

%

Interest income (expense), net

(3)

Other income (expense)

%

(1)

%  

Loss before benefit (provision) for income taxes

(27)

%

(31)

%

Benefit (provision) for income taxes

%

%  

Net loss for the period

(27)

%

(31)

%

Revenue

Three Months Ended September 30, 

Nine Months Ended September 30, 

Three Months Ended March 31, 

Change

(Dollars in thousands)

    

2019

    

2018

    

$ Change

    

% Change

    

2019

    

2018

    

$ Change

    

% Change

    

2020

    

2019

    

$

    

%

Subscriptions

$

55,141

$

44,631

$

10,510

 

24%

$

158,079

$

126,444

$

31,635

 

25%

$

60,909

$

49,865

$

11,044

 

22%

Professional services

 

7,484

 

7,434

 

50

 

1%

 

22,975

 

22,189

 

786

 

4%

 

7,210

 

7,801

 

(591)

 

(8%)

Total revenue

$

62,625

$

52,065

$

10,560

 

20%

$

181,054

$

148,633

$

32,421

 

22%

$

68,119

$

57,666

$

10,453

 

18%

We primarily derive our revenue from the sale of subscriptions and professional services engagements.

Subscription revenue consists of fees earned from arrangements to provide customers with the right to use our commercial software either in a cloud-based infrastructure that we provide or installed within the customer’s own environment. Our subscriptions include unspecified future updates, upgrades and enhancements and technical product support.

Professional services revenue consists of fees earned for consulting engagements related to the deployment and configuration of our product offering, training customers and associated expenses. Consulting engagements consist of time-based arrangements for which the revenue is recognized using a time and materials basis. Training revenue results from contracts to provide educational services to customers and partners regarding the use of our technologies and is recognized as delivered. We expect professional services revenue will decline as we work with more systems integrators, who assist with the implementation of our solutions, as our cloud-based offerings increase because cloud customers

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typically demand fewer professional services, and potential project implementation delays resulting from the COVID-19 pandemic.

Total revenue increased $10.6$10.5 million, or 20%18%, for the three months ended September 30, 2019March 31, 2020 compared to the corresponding period in 2018.2019. The increase in revenue was primarily attributable to an increase in subscription revenue, offset by a decrease in professional services revenue.

Subscription revenue increased $10.5$11.0 million, or 24%22%, for the three months ended September 30, 2019March 31, 2020 compared to the corresponding period in 2018.2019. The increase in subscription revenue was primarily attributable to greater demand for Talend Cloud, which grew by over 100% in the three months ended September 30, 2019March 31, 2020 compared to the corresponding period in 2018. Stitch, acquired in November 2018, also contributed to a lesser extent to the increase in subscription2019.

Professional services revenue decreased $0.6 million, or 8%, for the three months ended September 30, 2019.

Professional services revenue remained relatively flat for the three months ended September 30, 2019March 31, 2020 compared to the corresponding period in 2018,2019, primarily due to lower demand for professional services by customers who subscribe toresulting from the increasing proportion of Talend Cloud solutions.

Total revenue increased $32.4 million, or 22%, for the nine months ended September 30, 2019 compared to the corresponding period in 2018. The growth in total revenue was attributable primarily to growth in subscription revenues and tosolutions as a lesser extent growth in professional services revenue.

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Tablepercentage of Contents

Subscription revenue increased $31.6 million, or 25%, for the nine months ended September 30, 2019 compared to the corresponding period in 2018. The increase in subscription revenue was primarily attributable to greaterour sales. Customers of our Talend Cloud solutions typically have lower demand for Talend Cloud and to a lesser extent the acquisition of Stitch.

In the near term, we expect our subscription revenue growth to be negatively impacted by overall economic conditions in Europe, which contributed to a slower sequential increase in ARR as of September 30, 2019 compared to prior periods.

Professional services revenue increased $0.8 million, or 4%, for the nine months ended September 30, 2019 compared to the corresponding period in 2018. The increase in professional services revenue was mainly due to greater demand from North American customers.services.

Subscription revenues by geography were as follows for the three and nine months ended September 30,March 31, 2020 and 2019 and 2018 (in thousands):

Three Months Ended September 30, 

 

Nine Months Ended September 30, 

    

Three Months Ended March 31, 

Change

    

2019

2018

    

$ Change

    

% Change

 

2019

2018

    

$ Change

    

% Change

(Dollars in thousands)

 

2020

    

2019

    

$

    

%

Americas

$

25,771

$

20,885

$

4,886

23%

$

73,028

$

58,741

$

14,287

24%

$

27,573

$

23,237

$

4,336

19%

EMEA

 

24,020

 

20,388

 

3,632

 

18%

 

70,339

 

58,948

 

11,391

 

19%

 

26,702

 

22,631

 

4,071

 

18%

Asia Pacific

 

5,350

 

3,358

 

1,992

 

59%

 

14,712

 

8,755

 

5,957

 

68%

 

6,634

 

3,997

 

2,637

 

66%

Total subscription revenue

$

55,141

$

44,631

$

10,510

 

24%

$

158,079

$

126,444

$

31,635

 

25%

$

60,909

$

49,865

$

11,044

 

22%

Cost of Revenue

Three Months Ended September 30, 

 

Nine Months Ended September 30, 

 

Three Months Ended March 31, 

Change

(Dollars in thousands)

    

2019

    

2018

    

$ Change

    

% Change

    

2019

    

2018

    

$ Change

    

% Change

    

2020

    

2019

    

$

    

%

Cost of subscription

$

7,976

$

5,756

$

2,220

39%

$

23,782

$

16,683

$

7,099

43%

$

8,024

$

7,322

$

702

10%

Cost of professional services

 

6,772

 

7,237

 

(465)

 

-6%

 

21,925

 

19,432

 

2,493

 

13%

 

6,741

 

7,878

 

(1,137)

 

(14%)

Total cost of revenue

$

14,748

$

12,993

$

1,755

 

14%

$

45,707

$

36,115

$

9,592

 

27%

$

14,765

$

15,200

$

(435)

 

(3%)

Gross Profit

$

47,877

$

39,072

$

8,805

 

23%

$

135,347

$

112,518

$

22,829

 

20%

$

53,354

$

42,466

$

10,888

 

26%

Gross Margin

 

76%

 

75%

 

  

 

  

 

75%

 

76%

 

  

 

  

 

78%

 

74%

 

  

 

  

Cost of subscription revenue consists primarily of employee-related costs, including salaries and bonuses, sales commissions, share-based payment expense and employee benefit costs associated with our customer support organization. It also includes expenses related to hosting and operating our cloud infrastructure, licensing of third-party intellectual property and related overhead. We intend to continue to invest additional resources in our cloud-based offering and services and expect that the cost of third-party infrastructure and hosting fees will increase over time as we sell more of our cloud-based products.

Cost of professional services revenue consists primarily of personnel costs for employees including salaries and bonuses, sales commissions, share-based payment expense and employee benefit costs and fees to external consultants associated with our professional service contracts, travel costs and allocated shared costs.

Total cost of revenue for the three months ended September 30, 2019 increased $1.8March 31, 2020 decreased $0.4 million, or 14%3%, compared to the corresponding period in 20182019 driven by higher cost of subscription revenue partially offset by lower cost of professional services revenue.

Cost of subscription revenue increased $2.2 million, or 39%, for the three months ended September 30, 2019 compared to the corresponding period in 2018. The increase was primarily attributable to an increase in employee

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related costCost of $1.1 million. Talend Cloudsubscription revenue increased $0.7 million, or 10%, for the three months ended March 31, 2020 compared to the corresponding period in 2019. The increase was primarily attributable to an increase in hosting support cost also contributed $0.6costs for our cloud-based offerings of $0.8 million to the increase as a result of the increase of purchases of our Talend Cloud bookings.cloud solutions.

Cost of professional services revenue decreased $0.5$1.1 million, or 6%14%, for the three months ended September 30, 2019March 31, 2020 compared to the corresponding period in 2018,2019, primarily due to a decrease in consulting feesemployee compensation expenses of $0.9$0.6 million, partially offset by an increasewhich resulted from a decrease in employee-related cost.

Total costheadcount, and a decrease of revenue for the nine months ended September 30, 2019 increased $9.6$0.5 million or 27%, comparedin travel and entertainment expenses due to the corresponding period in 2018, primarily as a resultimpact of increased cost of subscription revenue and to a lesser extent an increase in cost of professional service revenue.

Cost of subscription revenue increased $7.1 million, or 43%, for the nine months ended September 30, 2019 compared to the corresponding period in 2018. The increase was primarily due to an increase in employee-related cost of $4.3 million as result of increased headcount to support revenue growth. Talend Cloud hosting support cost also contributed $1.1 million to the increase as a result of the increase of our Talend Cloud bookings.

Cost of professional services revenue increased $2.5 million, or 13%, for the nine months ended September 30, 2019 compared to the corresponding period in 2018. The increase was primarily due to an increase in employee-related cost of $3.2 million as result of increased headcount and stock-based compensation expense. This increase was partially offset by lower consulting fees paid to outside parties.COVID-19.

Sales and Marketing

Three Months Ended September 30, 

 

Nine Months Ended September 30, 

 

Three Months Ended March 31, 

Change

(Dollars in thousands)

    

2019

    

2018

    

$ Change

    

% Change

    

2019

    

2018

    

$ Change

    

% Change

    

2020

    

2019

    

$

    

%

Sales and Marketing

$

33,277

$

28,365

$

4,912

 

17%

$

102,582

$

82,339

$

20,243

 

25%

$

38,253

$

34,660

$

3,593

 

10%

Sales and marketing expenses increased $4.9 million, or 17%, in the three months ended September 30, 2019 compared to the corresponding period in 2018. The increase wasconsist primarily due to an approximately $4.3 million increase in employee compensationof salaries, sales commissions and related expenses, including commissionsshare-based payment expense, for our sales and bonuses,marketing employees, marketing programs and related overhead. We plan to continue to invest in sales and marketing by expanding our global promotional activities, building brand awareness, attracting new customers and sponsoring additional marketing events. The timing of these events, such as our annual sales kickoff, will affect our sales and marketing costs in a resultparticular quarter. We plan to invest in training and retention of increase in headcounts and higher bookings, and an increase in share-based compensation expense.our sales team.

Sales and marketing expenses increased $20.2$3.6 million, or 25%10%, in the ninethree months ended September 30, 2019March 31, 2020 compared to the corresponding period in 2018.2019. The increase was primarily due to a $14.6$3.7 million increase in employee compensation expenses, which resulted from increased headcount and share-based compensation expense as a resultcompensation. Higher allocations of an adjustment to the estimated forfeiture rate during the period. Higher travel expensesIT-related costs and other operational costs also contributed to approximately $3.9$1.0 million into increased expenses. These increases were partially offset by a decrease in travel and entertainment expenses of $1.2 million due to the impact of COVID-19.

Research and Development

Three Months Ended September 30, 

 

Nine Months Ended September 30, 

 

Three Months Ended March 31, 

Change

(Dollars in thousands)

    

2019

    

2018

    

$ Change

    

% Change

    

2019

    

2018

    

$ Change

    

% Change

    

2020

    

2019

    

$

    

%

Research and Development

$

15,552

$

9,930

$

5,622

 

57%

$

46,987

$

29,801

$

17,186

 

58%

$

15,934

$

14,858

$

1,076

 

7%

Research and development expenses consist primarily of salaries and related expenses, including share-based payment expense, contractor software development costs and related overhead, as well as amortization of acquired developed technology, less any research and development subsidies. We expect that research and development expenses will increase in absolute dollars as we invest to build the necessary employee and system infrastructure required to enhance existing and support development of new technologies and the integration of acquired businesses and technologies.

Research and development expenses increased $5.6$1.1 million, or 57%7%, in the three months ended September 30, 2019March 31, 2020 compared to the corresponding period in 2018.2019. The increase was primarily due to a $3.9$1.4 million increase in employee compensation expenses, which resulted from increased headcount and share-based compensation. This increase was partially offset by a decrease in office and IT costs of $0.4 million.

General and Administrative

 

Three Months Ended March 31, 

Change

(Dollars in thousands)

    

2020

    

2019

    

$

    

%

General and Administrative

$

15,655

$

10,412

$

5,243

50%

General and administrative expenses consist of salaries and related expenses, including share-based payment expense, for finance, legal, human resources and information systems management personnel, as well as external legal, accounting and other professional fees, other corporate expenses and related overhead. We expect that general and

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administrative expenses will increase as we invest in employee compensation expensesour infrastructure and share-based compensation expense. To a lesser degree, higher office-related costwe incur additional employee-related costs and travel expenses also contributedprofessional services related to the increase.

Research and development expenses increased $17.2 million, or 58%, in the nine months ended September 30, 2019 compared to the corresponding period in2018. The increase was primarily due to a $11.4 million increase in employee compensation expenses resulting from an increased headcount, and share-based compensation expense as a resultgrowth of an adjustment to the estimated forfeiture rate during the period. Higher office and IT-related costs contributed approximately $1.8 million and amortization expense from our November 2018 acquisition of Stitch contributed $1.6 million to the increase compared to the nine months ended September 30, 2018.

General and Administrative

Three Months Ended September 30, 

 

Nine Months Ended September 30, 

(Dollars in thousands)

    

2019

    

2018

    

$ Change

    

% Change

    

2019

    

2018

    

$ Change

    

% Change

General and Administrative

$

12,163

$

10,179

$

1,984

19%

$

34,191

$

28,791

$

5,400

19%

General and administrative expenses increased $2.0 million, or 19%, in the three months ended September 30, 2019, compared to the corresponding period in 2018. The increase was primarily due to an increase of $1.7 million in employee compensation expenses as result of higher headcount to support our growth, and a $1.1 million increase in professional fees, office-related costs and amortization expense. These increases were partially offset by new corporate allocations of IT-related costs.business.

General and administrative expenses increased $5.4$5.2 million, or 19%50%, in the ninethree months ended September 30, 2019,March 31, 2020, compared to the corresponding period in 2018.2019. The increase was primarily due higher employee compensation expenses of $3.3 million, professional fees of $1.6 million and software license costs of $0.4 million. The increase in employee compensation expense is due to an increase of $6.6 million in employee headcount, fees incurred in connection with reorganizational activities, and share-based compensation expenses, and a $1.8 million increaseexpense related to one-time impact of performance-based stock units granted in amortization expense, professional fees, and insurance cost.connection with the 2019 executive bonus plan. These increases were partially offset by new corporate allocations of IT-related costs and other costs. The Company expects the growth rate in general and administrative expenses to moderate over the remainder of fiscal year 2020.

Interest income (expense), net

 

Three Months Ended March 31, 

Change

 

(Dollars in thousands)

    

2020

    

2019

    

$

    

%

    

Interest income (expense), net

$

(1,805)

$

(2)

$

(1,803)

NM

Interest income (expense), net consists primarily of the interest associated with our outstanding debt obligations, including the amortization of debt issuance costs, and interest income from our investments in money market securities.

Interest income (expense), net changed unfavorably by $1.8 million in the three months ended March 31, 2020, compared to the corresponding period in 2019. The change was primarily due to $1.9 million of contractual interest expense and amortization of debt discount and issuance costs from the issuance of our 1.75% Convertible Senior Notes due September 1, 2024, or our 2024 Notes.

Other income (expense), net

 

Three Months Ended March 31, 

Change

(Dollars in thousands)

    

2020

    

2019

    

$

    

%

Other income (expense), net

$

198

$

(355)

$

553

NM

Other income (expense), net changed favorably by $0.5 million in the three months ended March 31, 2020, compared to the corresponding period in 2019. The change is primarily due to fluctuations in foreign exchange rates, which impact our foreign currency denominated monetary assets and liabilities.

Liquidity and Capital Resources

Nine Months Ended September 30, 

Three Months Ended March 31, 

(In thousands)

    

2019

2018

    

2020

2019

Cash used in operating activities

$

(16,414)

$

(604)

Cash from (used in) operating activities

$

2,848

$

(7,786)

Cash used in investing activities

 

(2,064)

 

(2,906)

 

(2,449)

 

(587)

Cash from financing activities

 

158,152

 

8,074

 

3,886

 

3,895

Net increase in cash and cash equivalents

$

139,674

$

4,564

Net increase (decrease) in cash and cash equivalents

$

4,285

$

(4,478)

Through September 30, 2019,March 31, 2020, we have financed our operations primarily through cash received from customers for subscriptions of our software and professional services, as well as equity and equity-linked financings. In September 2019, we received net proceeds, after deducting discounts and commission to the initial purchasers and issuance expenses, of $149.1$147.5 million from the issuance of our 2024 Notes. In connection with the issuance of our 2024 Notes, we terminated our secured revolving credit facility. As of September 30, 2019,March 31, 2020, we had $172.0$177.8 million of cash and cash equivalents. We believe that our current cash and cash equivalents will be sufficient to meet our working capital and capital expenditure requirements for at least the next 12 months.months, despite the uncertainty in the changing market and economic conditions related to the COVID-19 pandemic.

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Our future capital requirements will depend on many factors, including our growth rate, and the timing and extent of our spending to support our operating expenses and strategic investments. In the event that we require or choose to seek financing from outside sources, we may not be able to raise such financing on terms acceptable to us or at all. If we are unable to raise additional capital when needed or desired, our business, results of operations and financial condition could be adversely affected.

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Operating Activities

During the ninethree month period ended September 30,March 31, 2020, cash from operating activities was $2.8 million as a result of non-cash charges of $18.1 million and a favorable impact of $2.8 million from changes in working capital, primarily driven by a decrease in accounts receivable and a decrease in deferred revenue due to seasonality of our business. These favorable changes were offset by net loss of $18.1 million.

During the three month period ended March 31, 2019, operating activities used $16.4$7.8 million in cash as a result of a net loss of $49.3$17.7 million, adjusted by non-cash charges of $12.9 million and a $0.1$3.0 million unfavorable impact from changes in working capital offset by non-cash charges of $33.0 million.

During the nine month period ended September 30, 2018, operating activities used $0.6 million in cash as a result of a net loss of $28.1 million, adjusted by non-cash charges of $17.3 million and a $10.2 million favorable impact from changes in working capital. The net decrease in our working capital was primarily the result of $9.1 million decrease in our accounts receivables in the nine month period ended September 30, 2018 due to an intended reduction in contract duration in order to minimize discounts and reduce the complexity of our sales cycle.

Investing Activities

Cash used in investing activities for the ninethree month period ended September 30, 2019March 31, 2020 was $2.1$2.5 million. Investing activities consist primarily of capital expenditures to purchase furniture and equipment to support additional office space as well as miscellaneous information technology equipment for our employees.

Cash used in investing activities for the nine monthsthree month period ended September 30, 2018March 31, 2019 was $2.9$0.6 million. Investing activities consist primarily of capital expenditures to purchase furniture and equipment to support additional office space as well as miscellaneous information technology equipment for our employees.

Financing Activities

Cash from financing activities for the ninethree month period ended September 30, 2019March 31, 2020 was $158.2$3.9 million. Financing proceeds for the ninethree month period ended September 30, 2019March 31, 2020 was primarily driven by $149.1 million of net proceeds from the issuance of the 2024 Notes, $4.4$1.6 million of proceeds from the exercise of employee stock awards and $4.7$2.3 million of proceeds received from employees as part of the Company’s employee stock purchase plan.

Cash from financing activities for the ninethree month period ended September 30, 2018March 31, 2019 was $8.1$3.9 million. Financing proceeds for the ninethree month period ended September 30, 2018March 31, 2019 was driven by $6.5$1.6 million of proceeds from the exercise of employee stock awards and $1.8$2.3 million of proceeds received from employees as part of the Company’s employee stock purchase plan.

Contractual Obligations

Our contractual obligations primarily consist of obligations under our 2024 Notes and operating leases for office space. We believe that we will be able to fund these obligations through cash generated from operations and from our existing balances of cash and cash equivalents. As of September 30, 2019, our non-cancelable contractual obligations were as follows:

Payments Due By Period

Less than

1 - 3

3 - 5

More than

    

Total

    

1 year

    

Years

    

Years

    

5 Years

Debt obligations (1)

$

153,540

$

199

$

380

$

152,961

$

Interest obligations (2)

13,370

2,674

5,348

5,348

Operating lease obligations (3)

33,164

5,297

9,047

7,809

11,011

Total

$

200,074

$

8,170

$

14,775

$

166,118

$

11,011

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(1)Debt obligations include the principal balance of the 2024 Notes, reflected in the payment period in the table above based on the contractual maturity assuming no conversion. Debt obligations also include the principal payments of debt assumed by the Company from the Restlet SAS acquisition.
(2)These amounts represent the estimated aggregate interest obligations for our outstanding 2024 Notes that are payable in cash.
(3)These amounts represent the future undiscounted non-cancelable minimum lease payments under operating leases for our offices.

Off-Balance Sheet Arrangements

As of September 30, 2019,March 31, 2020, we did not have any relationships with any unconsolidated entities or financial partnerships, such as entities often referred to as structured finance or special purpose entities that would have been established for the purpose of facilitating off-balance sheet arrangements or other contractually narrow or limited purposes.

ITEM 3. QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK

Foreign Currency Exchange Risk

Our results of operations and cash flows are subject to fluctuations as a result of changes in foreign currency exchange rates. Our sales contracts are generally denominated in the local currency of the entity with which they are contracted. Our operating expenses are generally denominated in the local currencies of the countries where our operations are located. Most of our expenses are incurred in euros and U.S. dollars. Fluctuations in foreign currencies

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impact the amount of total assets, liabilities, revenues, operating expenses and cash flows that we report for our foreign subsidiaries upon the translation of these amounts into U.S. dollars. As the U.S. dollar fluctuates against certain international currencies, the amounts of revenue and deferred revenue that we report in U.S. dollars for foreign subsidiaries that transact in international currencies may also fluctuate relative to what we would have reported using a constant currency rate.

For the ninethree months ended September 30, 2019,March 31, 2020, approximately 55%54% of our revenue and approximately 54%53% of aggregate cost of sales and operating expenses were generated in currencies other than U.S. dollars. For the year ended December 31, 20182019 approximately 57%54% of our revenue and approximately 63%56% of aggregate cost of sales and operating expenses were generated in currencies other than U.S. dollars. We have not entered into derivatives or hedging transactions, as our exposure to foreign currency exchange rates has historically been partially hedged as our euro denominated inflows have covered our euro denominated expenses and our USDU.S. dollar denominated inflows have covered our USDU.S. dollar denominated expenses. However, we may enter into derivative or hedging transactions in the future if our exposure to foreign currency should become more significant. For the nine monthsperiods ended September 30,March 31, 2020 and December 31, 2019, a hypothetical 10% increase or decrease in the foreign exchange rate of the euro to the U.S. Dollardollar would lead to a corresponding increase or decrease of the consolidated net loss to the Company byof approximately $3.1 million.$1.3 million and $3.9 million, respectively.

Interest Rate Risk

We had cash and cash equivalents of $172.0$177.8 million and $34.1$177.1 million at September 30, 2019March 31, 2020 and December 31, 2018,2019, respectively. The carrying amount of our cash equivalents reasonably approximates fair value, as a result of the short maturities of investment instruments used. The primary objective of our investment activities is the preservation of capital, and we do not enter into investments for trading or speculative purposes. Short-termA large majority of short-term and long-term investments we hold are in the form of term deposits with fixed interest rates, thereby limiting their exposure related to interest rate fluctuations. For the nine months ended September 30, 2019, aA hypothetical 10% increase or decrease in interest rates would not have a material impact on our financial statements.statements during either of the periods ended March 31, 2020 and December 31, 2019.

In September 2019, we issued €139.8 million aggregate principal amount of 1.75% Convertible Senior Notes due September 1, 2024 (the “2024 Notes”). The 2024 Notes have a fixed annual interest rate of 1.75% and, therefore, we do not have economic interest rate exposure on the 2024 Notes. However, the fair value of the 2024 Notes is exposed to interest rate risk. Generally, the fair market value of the fixed interest rate 2024 Notes will increase as interest rates fall and decrease as interest rates rise. In addition, the fair value of the 2024 Notes fluctuates when the market price of our

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ADSs fluctuate. We carry the 2024 Notes at face value less unamortized discount and issuance costs on our balance sheet, and we present the fair value for required disclosure purposes only.

Inflation Risk

We do not believe that inflation has had a material effect on our business, financial condition, or results of operations.

ITEM 4. CONTROLS AND PROCEDURES

Evaluation of Disclosure Controls and Procedures

Our management, with the participation of our Chief Executive Officer and our Chief Financial Officer, evaluated the effectiveness of our disclosure controls and procedures as of September 30, 2019.March 31, 2020. The term “disclosure controls and procedures,” as defined in Rules 13a-15(e) and 15d-15(e) under the Securities Exchange Act of 1934, as amended (the “Exchange Act”), means controls and other procedures of a company that are designed to ensure that information required to be disclosed by a company in the reports that it files or submits under the Exchange Act is recorded, processed, summarized and reported, within the time periods specified in the SEC’s rules and forms. Disclosure controls and procedures include, without limitation, controls and procedures designed to ensure that information required to be disclosed by a company in the reports that it files or submits under the Exchange Act is accumulated and communicated to the company’s management, including its principal executive and principal financial officers, as appropriate to allow

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timely decisions regarding required disclosure. Based on the evaluation of our disclosure controls and procedures as of September 30, 2019,March 31, 2020, our Chief Executive Officer and Chief Financial Officer concluded that, as of such date, our disclosure controls and procedures were not effective at the reasonable assurance level.level due to a material weakness in internal control over financial reporting that was disclosed in our Annual Report on Form 10-K for the fiscal year ended December 31, 2019. The material weakness relates to the assumptions in the stand-alone selling price (SSP) model used to determine the allocation of the transaction price to each performance obligation of on-premise subscriptions, where we did not sufficiently maximize the use of observable inputs relating to the useful life of the intellectual property used in the SSP model for the on-premise subscription transactions.

Remediation

As previously described in Part II, Item 9A of our Annual Report on Form 10-K for the fiscal year ended December 31, 2019, we began implementing a remediation plan to address the material weakness mentioned above. This plan includes enhancing our review process over assumptions that support the allocation of the transaction price to each performance obligation by (i) maximizing the use of observable inputs in our SSP model through external benchmarks, (ii) engaging a third-party valuation specialist to the extent considered necessary, and (iii) improving the documentation around the review of key assumption incorporated in the model. The revised SSP model will continuously be reassessed and revisited by us as part of our control process and management will continuously evaluate the operating effectiveness of the review of the SSP model. In addition, we will enhance our risk assessment process to identify changes to risks resulting from the adoption of new accounting standards and design appropriate controls to address those risks. The material weakness will not be considered remediated, until the applicable controls operate for a sufficient period of time and management has concluded, through testing, that these controls are operating effectively. We expect that the remediation of this material weakness will be completed prior to the end of fiscal year 2020.

Changes in Internal Control Over Financial Reporting

There wasOther than the changes intended to remediate the material weakness noted above, there were no changechanges in our internal control over financial reporting identified in connection with the evaluation required by Rules 13a-15(d) and 15d-15(d) of the Exchange Act that occurred during the period covered by this Quarterly Report on Form 10-Q that has materially affected, or is reasonably likely to materially affect, our internal control over financial reporting. We have not experienced any material impact to our internal controls over financial reporting despite the fact that all of our employees are working remotely due to the COVID-19 pandemic. We are continually monitoring and assessing the COVID-19 situation on our internal controls to minimize the impact on their design and operating effectiveness. We have not experienced any material impact to our internal controls over financial reporting despite the fact that most of our employees are working remotely due to the COVID-19 pandemic. We are continually monitoring and assessing the COVID-19 situation on our internal controls to minimize the impact on their design and operating effectiveness.

Inherent Limitations on Effectiveness of Controls

Our management, including our Chief Executive Officer and Chief Financial Officer, believes that our disclosure controls and procedures and internal control over financial reporting are designed to provide reasonable assurance of achieving their objectives and are effective at the reasonable assurance level. However, our management does not expect that our disclosure controls and procedures or our internal control over financial reporting will prevent all errors and all fraud. A control system, no matter how well conceived and operated, can provide only reasonable, not absolute, assurance that the objectives of the control system are met. Further, the design of a control system must reflect the fact that there are resource constraints, and the benefits of controls must be considered relative to their costs. Because of the inherent limitations in all control systems, no evaluation of controls can provide absolute assurance that all control issues and instances of fraud, if any, have been detected. These inherent limitations include the realities that judgments in decision-making can be faulty, and that breakdowns can occur because of a simple error or mistake. Additionally, controls can be circumvented by the individual acts of some persons, by collusion of two or more people or by management override of the controls. The design of any system of controls also is based in part upon certain assumptions about the likelihood of future events, and there can be no assurance that any design will succeed in achieving its stated goals under all potential future conditions; over time, controls may become inadequate because of

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changes in conditions, or the degree of compliance with policies or procedures may deteriorate. Because of the inherent limitations in a cost-effective control system, misstatements due to error or fraud may occur and not be detected.

PART II. OTHER INFORMATION

ITEM 1. LEGAL PROCEEDINGS

The information set forth above under Legal ProceedingsIn the ordinary course of business, we may be involved in Note 10 containedvarious legal proceedings and claims related to intellectual property rights, commercial disputes, employment and wage and hour laws, alleged securities laws violations or other investor claims and other matters. For example, we have been, and may in the “Notesfuture be, put on notice and sued by third parties for alleged infringement of their proprietary rights, including patent infringement. We evaluate these claims and lawsuits with respect to Condensed Consolidated Financial Statements” is incorporated herein by reference.their potential merits, our potential defenses and counterclaims, and the expected effect on us of defending the claims and a potential adverse result. We are not presently a party to any legal proceedings that in the opinion of management, if determined adversely to us, would have a material adverse effect on our business, financial condition or results of operations.

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ITEM 1A. RISK FACTORS

You should carefully consider the risks described below and all other information contained in this Quarterly Report and the Annual Report on Form 10-K filed with the SEC on February 28, 2019.March 17, 2020. If any of the following risks actually occur, our business, financial condition and results of operations could be materially and adversely affected. In that event, the market price of the ADSs could decline. In addition, the impact of COVID-19 and any worsening of the economic environment may exacerbate the risks described below, any of which could have a material impact on us. This situation is changing rapidly and additional impacts may arise that we are not aware of currently. This Quarterly Report also contains forward-looking information that involves risks and uncertainties. Our actual results could differ materially from those anticipated in these forward-looking statements as a result of many factors, including the risks described below and elsewhere in this Quarterly Report. See “Special Note Regarding Forward-Looking Statements” above.

Risks Related to Our Business and Industry

Prolonged economic uncertainties or downturns could harm our business.

Current or future economic downturns, fear or anticipation of such conditions, or uncertainty as to how the U.S. or foreign governments will act with respect to the outbreak of the novel coronavirus (COVID-19), tariffs, and international trade agreements and policies, could harm our business and results of operations, cause a decrease in corporate spending on enterprise software in general and slow down the rate of growth of our business. In addition, financial and credit market fluctuations, the impact and uncertainty regarding global central bank monetary policy, changes in interest rates and inflation, changes in international trade relationships and trade disputes between the U.S. and other countries, instability in the geopolitical environment as a result of the withdrawal of the United Kingdom “Brexit” from the European Union, economic challenges in China, and terrorist attacks in the United States, Europe or elsewhere, individually or collectively, could negatively affect the U.S. and global macroeconomic environment. A prolonged period of economic uncertainty or a downturn may also significantly affect financing markets including the availability of capital and the terms, cost and conditions of financing arrangements, including the overall cost of financing. Circumstances may arise in which we need, or desire, to raise additional capital, and such capital may not be available on commercially reasonable terms, or at all. 

The U.S. and global macroeconomic environment is currently being negatively affected by the COVID-19 pandemic. The current downturn and worldwide economic conditions attributable to the COVID-19 outbreak have made it extremely difficult for our customers and us to forecast and plan future business activities accurately and has caused and could continue to cause customers to reevaluate their decision to purchase our products, which could delay and lengthen our sales cycles or result in cancellations of planned purchases. In fact, a limited number of prospective customers have delayed or canceled planned purchases of our products and some existing customers reduced or have not renewed contracts in light of the COVID-19 pandemic and current economic conditions. We anticipate that the current global macroeconomic conditions will result in slower revenue growth across our business as a result of fewer than previously expected purchases by new customers, decisions by customers not to increase, or even decrease, the size of their contracts with us when their contracts are up for renewal, and lower renewal rates. Furthermore, during these challenging economic times our customers may face issues in gaining timely access to sufficient credit, which could impair their ability to make timely payments to us. If that were to occur, we may be required to, among other things, increase our allowance for doubtful accounts, grant payment concessions or modify payment terms, which would harm our results of operations. We have seen an increase in the days outstanding of our accounts receivables and requests from certain customers for extended payment terms and flexibility. At this time, we cannot ascertain the expected impact, if any, of the increase in days outstanding and extended or more flexible payment terms for certain of our customers on our future results of operations, cash flows or financial condition. We have a significant number of customers in industries highly impacted by COVID-19, including the travel and hospitality, retail, and energy industries. Current macroeconomic conditions have caused and may cause firms in certain of these and any other impacted industries to react to worsening conditions by reducing their capital expenditures in general or by specifically reducing their spending on information technology. Customers in industries affected by current macroeconomic conditions are likely to delay or cancel information technology projects or seek to lower their costs by renegotiating vendor contracts. To the extent purchases of our offerings are perceived by customers and potential customers to be discretionary, our

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revenue may be disproportionately affected by delays or reductions in general information technology spending. Also, subscription customers may choose to develop or utilize in-house support capabilities as an alternative to purchasing our subscription offerings. Moreover, competitors may respond to market conditions by lowering prices of subscription offerings. In addition, the increased pace of consolidation in certain industries may result in reduced overall spending on our subscription offerings. 

We cannot predict the timing, depth or duration of the current economic slowdown, generally or within any particular geographic region or industry. If the economic conditions of the general economy or industries in which we operate remain subdued or worsen from present levels, our business, results of operations, financial condition and cash flows could be adversely affected.

The global COVID-19 pandemic is having a material adverse impact on the operations and financial performance of many of the customers in industries we serve and has and will likely continue to harm our business and results of operations.

In December 2019, COVID-19 was reported in China, in January 2020 the WHO declared it a Public Health Emergency of International Concern, and in March 2020 the WHO declared it a pandemic. This contagious disease outbreak has continued to spread across the globe and is impacting worldwide economic activity and financial markets. In light of the rapidly evolving situation relating to the spread of COVID-19 and relevant government orders, we have taken precautionary measures intended to minimize the risk of the virus to our employees, our customers, and the communities in which we operate, which could negatively impact our business. We are requiring all employees around the globe to work remotely. We continue to monitor and safeguard our systems, networks and data; however, the unprecedented scale of remote work may require additional personnel and resources, which nevertheless cannot be guaranteed to fully safeguard all systems, networks, and data upon which we rely. We also have suspended all non-essential travel worldwide for our employees. While we have a distributed workforce and our employees are accustomed to working remotely or working with other remote employees, our workforce is not fully remote. Our employees travel frequently to establish and maintain relationships with one another, our customers and prospective customers, partners, and investors. In addition, we hold in-person marketing events to generate sales leads for our products and work-from-home and shelter-in-place orders have affected our marketing efforts by limiting them to virtual events and digital channels, which may not prove as effective at building sales leads. Further, some projects to assist our customers to implement our software also require presence at the customer’s site and as a result some implementation projects have been and others in the future may be delayed. In addition, current social distancing measures could: negatively affect our sales efforts and our ability to enter into customer contracts in a timely manner; slow down our recruiting efforts; challenge our ability to effectively onboard new hires; or create operational or other challenges. Any of the foregoing could harm our business and results of operations. We continue to monitor the situation and will adjust our current policies as the COVID-19 outbreak evolves and public health and other government officials issue additional guidance or orders. In addition, COVID-19 has and will continue to disrupt the operations of certain of our customers, channel partners, resellers and systems integrators for an indefinite period of time, including as a result of travel restrictions and/or business shutdowns, uncertainty in the financial markets or other harm to their business and financial results, resulting in delayed purchase decisions, extended payment terms, and postponed or canceled projects, all of which could negatively impact our business and results of operations. More generally, the COVID-19 outbreak is adversely affecting economies and financial markets globally, which has resulted in an economic downturn, which is expected to decrease technology spending. We have had a limited number of planned purchases of our solutions delayed or canceled because of current economic conditions and may in the future see reduced demand for our solutions. As a result, the current COVID-19 outbreak and economic conditions may adversely affect demand for our solutions and may harm our business and results of operations. It is not currently possible to estimate with any reasonable certainty the precise impact that COVID-19 could have on our business, as the impact will depend on future developments, which are highly uncertain and cannot be predicted.

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We have a history of losses and may not be able to achieve profitability or positive cash flows on a consistent basis. If we cannot achieve profitability or positive cash flows, our business, financial condition and results of operations may suffer.

We have incurred losses in all years since our inception. We incurred a net loss of $31.2$18.1 million in the three months ended March 31, 2020, $61.5 million in the year ended December 31, 2017, $40.42019 and $39.0 million in the year ended December 31, 2018 and $49.3 million in the nine months ended September 30, 2019.2018. As a result, we had accumulated losses of $273.7$296.7 million as of September 30, 2019.March 31, 2020. We anticipate that our operating expenses will increase substantially in the foreseeable future as we continue to develop our technology, enhance our product and service offerings, broaden our installed customer base, expand our sales channels, expand our operations and hire additional employees and continue to develop our technology.employees. These efforts may prove more expensive than we currently anticipate, and we may not succeed in increasing our revenue sufficiently, or at all, to offset these higher expenses. Revenue growth may slow or revenue may decline for a number of possible reasons, including slowing demand for our products or services, increasing competition, a decrease in the growth of our overall market, failure to acquire or renew subscriptions with customers, particularly large enterprise customers, or a failure to capitalize on growth opportunities.opportunities or the impact of COVID-19 and macroeconomic conditions on IT spending. Any failure to increase our revenue as we grow our business could prevent us from achieving profitability or maintaining or increasingimproving cash flow on a consistent basis. If we are unable to meet these risks and challenges as we encounter them, our business, financial condition and results of operations may suffer.

Our business and operations have experienced rapid growth, and if we do not appropriately manage any future growth or are unable to improve our systems and processes, our business, financial condition, results of operations and prospects will be adversely affected.

We have experienced rapid growth and increased demand for our products over the last few years. You should not consider our revenue growth in recent periods as indicative of our future performance. While we have recentlyhistorically experienced significant revenue growth, we may not achieve similar revenue growth in future periods.periods or at all. Our employee headcount and number of customers have increased significantly, and although our headcount growth will be recalibrated in light of current economic conditions, over time we expect to continue to grow our headcount significantly over the next year. For example, our employee base has grown from 886 employees as of December 31, 2017 to 1,169 employees as of December 31, 2018 to 1,240 employees as of September 30, 2019.significantly. The growth and expansion of our business and product offerings places a continuous significant strain on our management, operational and financial resources. As we have grown, we have managed more complex deployments of our subscriptions with large enterprise customers, and our growth strategy is dependent upon increased sales to these large enterprise customers. We must continue to improve and expand our information technology and financial infrastructure, our operating and administrative systems, and our ability to manage headcount, capital and processes in an efficient manner to manage our growth to date and any future growth effectively.

We may not be able to scale improvements successfully to our product offering or implement our other systems, processes and controls in an efficient or timely manner or in a manner that does not negatively affect our results of operations. In addition, our existing systems, processes and controls may not prevent or detect all errors, omissions or fraud. We may experience difficulties in managing improvements to our systems, processes and controls or in connection with third-party software, which could disrupt existing customer relationships, cause us to lose customers, limit us to smaller deployments of our products, or increase our technical support costs. Our failure to improve our systems, processes and controls, or their failure to operate in the intended manner, may result in our inability to manage

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the growth of our business and to forecast our revenue, forecast our expenses and earnings accurately, or to prevent certain losses. For example, we are implementing certain new enterprise management systems and any failure to implement these systems may disrupt our operations and our operating expenses could increase. Additionally, our productivity and the quality of our products and services may be adversely affected if we do not integrate and train our new employees quickly and effectively. Any future growth would add complexity to our organization and require effective coordination throughout our organization. If we do not successfully manage the coordination of our internal teams, including our sales and marketing functions, we may experience reduced productivity of our employees and may be constrained in our ability to further grow and scale our business. Failure to manage any future growth effectively could result in increased costs, negatively affect our customers’ satisfaction with our products and services and harm our results of operations.

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If we are unable to increase sales of our solution to new customers and sell additional products to our existing customers, our future revenue and results of operations will be harmed.

Our future success depends, in part, on our ability to sell our subscriptions to new customers particularly large enterprise customers, and to expand the deployment of our platform with existing customers by selling additional subscriptions. ThisAs a result, we may requirebe required to use increasingly sophisticated and costly sales efforts to differentiate our offerings from those of our competitors, thatwhich may not result in additional sales. In addition, the rate at which our customers purchase additional subscriptions depends on a number of factors, including the perceived need for additional data integration and integrity products, evolving sales strategies as well as general economic conditions. We expect the current economic downturn will make it more challenging to sell our subscriptions to new customers. Some industries particularly impacted by COVID-19, including travel and hospitality, retail, and energy, have significantly cut or eliminated capital expenditures at this time. As such, we have deemphasized building new relationships with those verticals during the pandemic, which could harm our customer base later. Even if we are able to convince a potential customer of the benefits of big data integration capabilities,our solution, they may choose to adopt our competitors’ offerings instead. If our efforts to sell additional subscriptions to our customers are not successful, our business may suffer.

The market for our cloud integration products is relatively new, unproven and evolving, and our future success depends on the growth and expansion of such market and our ability to adapt and respond effectively to an evolving market. 

The market for cloud integration is relatively new, rapidly evolving and unproven. Our future success will depend in large part on our cloud integration solutions’ ability to penetrate the existing market for data integration and managementintegrity platforms, as well as the continued growth and expansion of the market for data integration and managementintegrity platforms. It is difficult to predict subscription customer adoption and renewals, subscription customers’ demand for our offerings, the size, growth rate and expansion of these markets, the entry of competitive products or the success of existing competitive products. If we do not correctly anticipate changes in these markets or are unable to respond quickly and effectively to changes in these markets, our business may be harmed. Our ability to penetrate the existing market and any expansion of the market depends on a number of factors, including the cost, performance and perceived value associated with our offerings, as well as subscription customers’ willingness to adopt an alternative approach to data integration and managementintegrity platforms. Additionally, demand for our cloud integration products will depend in large part on the adoption of cloud data warehouses. Furthermore, many potential subscription customers have made significant investments in hand coding or legacy ETL software and may be unwilling to invest in a new solution. If the market for cloud integration and management platforms fails to grow or continues to decreasedecreases in size, or if we fail to adapt to any changes in the industry, our business would be harmed.

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If we fail to successfully manage our business model transition to cloud-based products and a customer-centriccloud oriented sales model, our results of operations could be negatively impacted.

To address theWe have observed an industry transition to cloud-based technologies and thea decrease in on-premise big data application adoption,adoption. To address these trends, we have accelerated the development of our cloud offerings. We expectIn connection with the shifttransition to cloud-based technologies, we have also shifted to a customer-centriccloud oriented sales model will help drive increased subscriptions by providing us with competitive insights during the sales process and more flexible pricing approaches.model. During thisour business model transition, revenue, orders, gross margin, net income (loss), earnings (loss) per share, deferred revenue, and cash flow from operations will be impacted as more revenue is recognized ratably rather than a portion up front. Further, our cloud customers typically demand fewer professional services from us compared to on-premise customers, which has had, and we anticipate will continue to have, a negative impact on our professional services revenue. ThisIn addition, the metrics we use to gauge the status of our business model transition may evolve over the course of the transition as significant trends emerge.

Our transition may give rise to a number of risks and uncertainties, and if we do not successfully navigate and execute this transition, our business and future operating results could be adversely affected.

Our ability to achieve our financial objectives is subject to risks and uncertainties. Continued development of existing cloud offerings as well as new cloud offerings requires a considerable investment of technical, financial, legal, and sales resources, and a scalable organization. Market acceptance of such offerings is affected by a variety of factors, including but not limited to: security, reliability, performance, current license terms, customer preference,

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social/community engagement, customer concerns with entrusting a third-party to store and manage their data, public concerns regarding privacy, security, and data protection and the enactment of restrictive laws or regulations. Whether our business model transition will prove successful and will accomplish our business and financial objectives is subject to numerous uncertainties, including but not limited to: customer demand, attach and renewal rates, channel acceptance, our ability to further develop and scale infrastructure, our ability to include functionality and usability in such offerings that address customer requirements, competitive offerings, particularly from low-end cloud competition, tax and accounting implications, pricing, and our costs. In addition, the metricsEven if we use to gauge the status ofsuccessfully implement this transition, new customers and existing customers may not purchase subscriptions for our business model transition may evolve over the course of the transition as significant trends emerge. new or redeveloped cloud offerings.

Moreover, if our sales model is not successful, or if new sales models we adopt are not successful, our business, financial condition and results of operation could be adversely affected. In addition, any failure of our management and sales personnel to develop and implement sales strategies for our new product offerings could harm our ability to successfully introduce new products.

If we are unable to successfully establish these new offerings and navigate our business model transition in light of the foregoing risks and uncertainties, our results of operations could be negatively impacted. Even if we successfully implement this transition, new customers and existing customers may not purchase subscriptions for our new or redeveloped cloud offerings.

If we are not successful in executing our strategy to increase sales of our solution to new and existing large enterprise customers, our operating results may suffer.

Our growth strategy is significantly dependent in large part upon increasing sales of our solution to new and existing large enterprise customers, particularly when such sales result in large orders for our solution. Sales to these large enterprise customers involve risks that may not be present (or that are present to a lesser extent) with sales to smaller customers, which can act as a disincentive to our sales team to pursue these larger customers. These risks include:

Competition from companies that traditionally target larger enterprises and that may have pre-existing relationships or purchase commitments from such customers;

Increased purchasing power and leverage held by large enterprise customers in negotiating contractual arrangements with us;

More stringent requirements in our support services, including demand for quicker support response times and penalties for any failure to meet support requirements; and

Longer sales cycles and the associated risk that substantial time and resources may be spent on a potential customer that elects not to purchase our solutions.

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Large organizations often undertake a significant evaluation process that results in a lengthy sales cycle. Although we rely on our channel partners for a portion of our sales, our sales representatives typically engage in direct interaction with our prospective customers as well as our distributors and resellers. We typically provide evaluation products to these customers and may spend substantial time, effort and money in our sales efforts to these prospective customers. In addition, product purchases by large organizations are frequently subject to budget constraints, multiple approvals and unanticipated administrative, processing and other delays. Finally, large organizations typically have longer implementation cycles, require greater product functionality and scalability, require a broader range of services, demand that vendors take on a larger share of risks, require acceptance provisions that can lead to a delay in revenue recognition and expect greater payment flexibility. If we fail to realize an expected sale from a large customer in a particular quarter or at all, our business and operating results could be adversely affected. All of these factors can add further risk to business conducted with these customers.

Our business is substantially dependent on sales leads from in-person marketing events and digital marketing efforts and if we are unable to generate significant volumes of such leads, traffic to our websites and our revenue may decrease.

We utilize in-person marketing events to educate potential customers about our solutions and generate sales leads. In light of social distancing measures implemented to combat the COVID-19 pandemic, we have been unable to hold in-person marketing events and attend trade shows and instead have had to rely on virtual-only events. We do not have a history of utilizing virtual-only events to such a large extent. As a result, our virtual-only events have not been and may

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continue to not be as successful in creating an interest in our solutions or generating sales leads as our in-person events and our marketing team will need to make adjustments as it learns from its ongoing efforts. If our virtual-only marketing efforts are not as successful as our in-person marketing events, then our results of operations and cash flows could be adversely affected.

We also utilize digital marketing channels, such as paid and free online search, display advertising, email and social media, in order to direct potential customers interested in our solution to our websites and generate sales leads. Many of these potential customers find our websites by searching for data integration solutions through Internet search engines, particularly Google. A critical factor in attracting potential customers to our websites is how prominently our websites are displayed in response to search inquiries. If we are listed less prominently or fail to appear in search result listings for any reason, visits to our websites by customers and potential customers could decline significantly and we may not be able to replace this traffic. Furthermore, if the costs associated with our digital marketing channels increase, we may be required to increase our sales and marketing expenses, which may not be offset by additional revenue, and our business and results of operations could be adversely affected.

Recent significant changes to our leadership team and the resulting management transitions might harm our future operating results.

We have recently experienced significant changes to our leadership team. In January 2020, Michael Tuchen, who had served as our Chief Executive Officer, or CEO, for over six years resigned and was succeeded by Christal Bemont. At the same time, we announced the hiring of Ann-Christel Graham as our Chief Revenue Officer, or CRO, and we also announced the creation of a new Chief Customer Officer position, which was filled by Jamie Kiser. Although we believe the leadership transition is in the best interest of our stakeholders, this leadership transition may result in loss of personnel with deep institutional or technical knowledge and has the potential to disrupt our operations and relationships with employees and customers due to added costs, operational inefficiencies, decreased employee morale and productivity and increased turnover. We must successfully integrate our new leadership team members within our organization to achieve our operating objectives and the leadership transition may temporarily affect the performance of our business and results of operations as the new members of our leadership team, particularly our CEO and CRO, become familiar with our business. In addition, our competitors may seek to use this transition and the related potential disruptions to gain a competitive advantage over us. Further, these changes also increase our dependency on other members of our leadership team who remain with us. Such individuals are not contractually obligated to remain employed by us and may leave at any time. Any such departure could be particularly disruptive in light of the recent leadership transition and to the extent we experience management turnover, competition for top management is high and it may take months to find a candidate that meets our requirements. If we are unable to mitigate these or other similar risks, our business, results of operation and financial condition may be adversely affected.

We depend on a highly skilled workforce, our executive officers and members of our leadership team. An inability to retain and attract highly skilled employees or the loss of one or more of our executive officers or members of our leadership team could harm our business.

Our future success depends, in part, on our ability to attract and retain highly skilled personnel. The inability to attract or retain qualified personnel, or delays in hiring required personnel, particularly in engineering and sales, may seriously harm our business, financial condition and results of operations. In fact, we are substantially dependent on the continued service of our existing engineering personnel because of the complexity of our platform and any failure to hire, train, retain and adequately incentivize our sales personnel could negatively affect our growth and the inability of our recently hired sales personnel to effectively ramp up to target productivity levels could negatively affect our operating margins.

Our employees do not have employment arrangements that require them to continue to work for us for any specified period, and therefore, they can terminate their employment with us at any time. Additionally, the industry in which we operate generally experiences high employee attrition and in 2019 we experienced an increase in our attrition rates. Further, we are subject to restrictions under French law with respect to the number of restricted share units we may have outstanding relative to our share capital, as well as minimum vesting and holding period requirements for our

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restricted share units. These limitations have impacted and may continue to impact our ability to offer competitive equity compensation to current and prospective employees.

Our future performance also depends on the continued services and continuing contributions of our executives and members of our leadership team to execute on our business plan and to identify and pursue new opportunities and product innovations. Although we have entered into employment offer letters with our executives and the members of our leadership team, these agreements have no specific duration and constitute at-will employment. The loss of one or more of our executives or members of our leadership team at any time, particularly following our recent significant changes to our leadership team, could seriously harm our business and results of operations, reduce employee retention, disrupt our relationships with our employees, customers and vendors, and impair our ability to compete.

Further, competition for highly skilled personnel is often intense, especially in the San Francisco Bay Area, the United Kingdom and France, where we have substantial presence and need for highly skilled personnel. To the extent we hire personnel from competitors, we may be subject to allegations that they have been improperly solicited, that they have divulged proprietary or other confidential information, or that their former employers own their inventions or other work product. In addition, we have experienced difficulty, and in the future may not be successful, in attracting or integrating qualified personnel to fulfill our current or future needs. We expect to recalibrate our hiring plans during the current economic downturn, which could put a strain on our existing workforce and result in increased attrition, which could adversely affect our ability to execute our business strategy. Moreover, if we fail to fill positions essential to executing and achieving our strategic plans and objectives, whether because of our recalibrated hiring plans or an inability to recruit and attract talent, we may fail to execute and achieve them, which could adversely affect our business, financial condition and results of operation. Temporary office closures and travel restrictions as a result of the COVID-19 pandemic could make it more difficult to onboard new employees, provide trainings and integrate them into our workforce, which could adversely affect the productivity of our employees and our business.

Interruptions or performance problems associated with our technology and infrastructure, such as security incidents, and our reliance on technologies from third parties, may adversely affect our business operations and financial results.

Our website and internal technology infrastructure may experience performance issues due to a variety of factors, including infrastructure changes, human or software errors, website or third-party hosting disruptions or capacity constraints due to a number of potential causes, including technical failures, natural disasters or fraud or security incidents, such as ransomware attacks. Our use and distribution of open source software may increase this risk. If our website is unavailable, our users are unable to use our products or download our tools, we fail to satisfy contractual obligations guaranteeing minimum availability rates, or users or prospective users are unable to order subscription offerings or professional services within a reasonable amount of time or at all, our business could be harmed.

Further, we expect to continue to make significant investments to maintain and improve website performance and to enable rapid releases of new features and applications for Talend Data Fabric and Talend Open Studio.maintain our cloud infrastructure. To the extent that we do not effectively upgrade our systems as needed and continually develop our technology to accommodate actual and anticipated changes in technology, our business and results of operations may be harmed.

In addition, we rely on cloud technologies from third parties in order to operate critical functions of our business, including financial management services, relationship management services and lead generation management services. We also host our Talend Cloud services on third-party cloud platforms. If these services become unavailable due to extended outages or interruptions or because they are no longer available on commercially reasonable terms or prices, our expenses could increase, our ability to manage our finances could be interrupted, our processes for managing sales of our subscription offerings and professional services and supporting our customers could be impaired, and our ability to generate and manage sales leads could be weakened until equivalent services, if available, are identified, obtained and implemented, all of which could harm our business and results of operations.

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Our sales cycle can be long and unpredictable, particularly with respect to sales through our channel partners or sales to large enterprise customers, and our sales efforts require considerable time and expense.

Our results of operations may fluctuate, in part, because of the resource-intensive nature of our sales efforts, the length and variability of the sales cycle of our subscription offerings and the difficulty in making short-term adjustments to our operating expenses. Our results of operations depend in large part on sales to larger subscription customers and increasing sales to existing customers. The length of our sales cycle, from initial contact with our sales team to contractually committing to our subscription offerings, generally averages seven and a half months, but can vary substantially from customer to customer based on deal complexity as well as whether a sale is made directly by us or through a channel partner. Particularly for larger enterprise customers, the sales cycle can be longer and require additional resources as these customers may undertake an evaluation process and we may spend substantial time, effort and money in these sales efforts. Additionally, product purchases by larger organizations are frequently subject to budget constraints, multiple approvals and unanticipated administrative, processing and other delays. Larger enterprise customers may also have longer implementation cycles and require greater product functionality or support. Our sales cycle can extend to more than a year for some customers. It is difficult to predict exactly when, or even if, we will make

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a sale to a potential customer or if we can increase sales to our existing customers. As a result, large individual sales have, in some cases, occurred in quarters subsequent to those we anticipated, or have not occurred at all. In fact, as a result of current economic conditions, we have had a limited number of expected sales delayed or canceled as potential customers reevaluate their IT spending budgets and in the future may experience delays and cancelations as a result of the economic downturn. The loss or delay of one or more large transactions in a quarter could affect our cash flows and results of operations for that quarter and our revenue for any future quarters. Because a substantial proportion of our expenses are relatively fixed in the short term, our results of operations will suffer if we are unable to convert large enterprise customers and our revenue falls below our expectations in a particular quarter, which could cause the price of our ADSs to decline.

We rely significantly on revenue from subscriptions, which may decline and, because we recognize a significant portion of revenue from subscriptions over the term of the relevant subscription period, downturns or upturns in sales are not immediately reflected in full in our results of operations.

Subscription revenue accounts for a significant portion of our revenue, comprising 89% of total revenue in the three months March 31, 2020, 88% in the year ended December 31, 2019 and 86% in the year ended December 31, 2018. We have experienced fluctuations in our renewal rates, particularly with respect to our cloud-based products. Sales of new or renewal subscription contracts may decline and fluctuate as a result of a number of factors, including customers’ level of satisfaction with our products, the prices of our products, the prices of products affected by our competitors and reductions in our customers’ spending levels, including as a result of COVID-19 induced economic weakness. If our sales of new or renewal subscription contracts decline, our total revenue and revenue growth rate may decline and our business will suffer. 

Under ASC 606, the new revenue recognition standard, adopted by us on January 1, 2018, the support and maintenance element of on-premise subscription arrangements represents a series of performance obligations that are delivered over time and are recognized ratably over time. Our on-premise subscriptions are also comprised of a separate performance obligation related to the software license element of the subscription, which is a much smaller portion of the subscription arrangement. We allocate a portion of the transaction price of an on-premise subscription arrangement to the software license performance obligation and the remainder of the transaction price to the support and maintenance performance obligation (See Note 2(d), Revenue recognition, in the notes to our consolidated financial statements for the year ended December 31, 2019 in our Annual Report on Form 10-K, filed with the U.S. Securities and Exchange Commission, or SEC, on March 17, 2020 for more details). Subscriptions for our cloud-based offerings represent the right of access to our software as a service for which revenue is recognized ratably over the term of the arrangement. Subscription agreements typically have a contractual term of one to three years and are generally billed annually in advance and non-cancelable.

As a result, a significant portion of the subscription revenue we report each quarter continues to be recognition of deferred revenue from subscription contracts entered into during previous fiscal quarters. Consequently, a decline in new or renewed subscription contracts in any one fiscal quarter will not be fully or immediately reflected in revenue in that

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fiscal quarter but will negatively affect our revenue in future fiscal quarters. Accordingly, the effect of significant downturns in new or renewed sales of our subscriptions is not reflected in full in our results of operations until future periods. Also, it is difficult for us to increase our subscription revenue rapidly through additional sales in any period, as the vast majority of revenue from new and renewal subscription contracts must be recognized ratably over the applicable period.

If our existing customers terminate or do not renew their subscriptions, it could have an adverse effect on our business and results of operations. 

We expect to derive a significant portion of our revenue from renewals of existing subscription agreements. For the ninethree months ended September 30, 2019, over halfMarch 31, 2020, the majority of our subscription bookingsrevenues were generatedderived from the renewals of existing subscription agreements or from the transition of our current on-premise customers to our cloud offering. As a result, achieving a high renewal rate of our subscription agreements, particularly with our large enterprise customers, is critical to our business. Our existing customers that purchase our subscription services have no contractual obligation to renew their contracts after the completion of their initial subscription term, which is typically one year, and some customers may have a right to terminate during the subscription term. As a result, we may not accurately predict future revenue from existing customers. Our customers’ renewal rates have in the past, and may in the future, decline or fluctuate, and termination rates may increase or fluctuate, as a result of a number of factors, including their satisfaction with our platform and our customer support, our products’ ability to integrate with new and changing technologies, the frequency and severity of subscription outages, the capabilities of competing products, the introduction of competing technologies, our product uptime or latency, and the pricing of our or competing products.products, and changes in IT budgets and macroeconomic conditions, including the current downturn resulting from the COVID-19 pandemic. Moreover, if we experience difficulties assisting customers with the successful implementation of new projects, including as a result of COVID-19 social distancing measures, our renewal rates may be adversely affected. In addition, any prolonged shutdown of a significant portion of global economic activity or a downturn in the global economy, including as a result of COVID-19, would adversely affect the industries in which our customers operate, which could adversely affect our customers’ willingness or ability to renew their subscription agreements. If our customers renew their subscriptions, they may renew for lower subscription amounts or for shorter subscription terms or on other terms that are less economically beneficial to us. We have limited historical data with respect to rates of customer terminations or renewals, particularly for our cloud-based products, so we may not accurately predict future renewal trends. Our customers may not renew their subscriptions. If our customers terminate or do not renew their subscriptions, or renew on less favorable terms, our revenue may grow more slowly than expected or decline and our dollar-based net expansion rate, a key metric we use to track the growth of our business, may grow more slowly than expected or decline.

We rely significantly on revenue from subscriptions, which may decline and, because we recognize a significant portion of revenue from subscriptions over the term of the relevant subscription period, downturns or upturns in sales are not immediately reflected in full in our results of operations.

Subscription revenue accounts for a significant portion of our revenue, comprising 85% of total revenue in the year ended December 31, 2017, 86% in the year ended December 31, 2018 and 87% for the nine months ended September 30, 2019. Sales of new or renewal subscription contracts may decline and fluctuate as a result of a number of factors, including customers’ level of satisfaction with our products, the prices of our products, the prices of products affected by our competitors and reductions in our customers’ spending levels. If our sales of new or renewal subscription contracts decline, our total revenue and revenue growth rate may decline, and our business will suffer. 

Under ASC 606, the new revenue recognition standard, adopted by us on January 1, 2018, the support and maintenance element of subscription arrangements represents a series of performance obligations that are delivered over time and are recognized over time, while the software license element, which is a much smaller portion of the subscription arrangement, represents a separate performance obligation and is recognized upfront when the license key is delivered to the customer.

As a result, a significant portion of the subscription revenue we report each quarter continues to be recognition of deferred revenue from subscription contracts entered into during previous fiscal quarters. Consequently, a decline in new or renewed subscription contracts in any one fiscal quarter will not be fully or immediately reflected in revenue in that fiscal quarter but will negatively affect our revenue in future fiscal quarters. Accordingly, the effect of significant downturns in new or renewed sales of our subscriptions is not reflected in full in our results of operations until future periods. Also, it is difficult for us to increase our subscription revenue rapidly through additional sales in any period, as the support and maintenance element of the revenue from new and renewal subscription contracts must be recognized over the applicable period. 

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We also pre-bill subscription orders and offer larger discounts to customers willing to pre-pay for longer, multi-year subscription contracts. Since 2014, we have decreased the average pre-billed duration of our subscriptions, which has directly reduced billing while decreasing the average discount related to longer-duration contracts.

One of our marketing strategies is to offer free open source and trial versions of our products, and we may not be able to realize the benefits of this strategy.

We are dependent upon lead generation strategies, including our marketing strategy of offering free open source and trial versions of our products, to generate sales opportunities. These strategies may not be successful in continuing to generate sufficient sales opportunities necessary to increase our revenue. Many users never convert from the free open source or trial versions to the paid versions of our products. To the extent that users do not become, or we are unable to successfully attract, paying customers, we will not realize the intended benefits of these marketing strategies and our ability to grow our revenue will be adversely affected.

Our future success depends in large part on the growth of the market for bigcloud data applicationsmanagement and an increase in the desire to ingest, store and process big data in the cloud, and we cannot be sure that the market for bigcloud data warehouses and applications willmay not grow as expected or,and, even if such growth occurs, that our business willmay not grow at similar rates, or at all.

Our ability to increase the adoption of our big datacloud integration solutions, increase sales of related support subscriptions and professional services depends on the increased adoption of big data services and applications by enterprises. While we believe that bigcloud data servicesmanagement, including data warehouses and applicationsintegration solutions, can offer a compelling value proposition to many enterprises, theits broad adoption of big data applications and services also presents challenges to enterprises, including developing the internal expertise and infrastructure to manage big data applications and servicesthese solutions effectively, coordinating multiple data sources, defining a big data strategy that delivers an appropriate return on investment and implementing an information technology infrastructurethe necessary security and architecture that enablescontrols to become comfortable with storing and accessing critical data in the efficient deployment of big data solutions.cloud. Accordingly, our expectations regarding the potential for future growth in the market for big data applications and services, and the third-party growth estimates for this market are subject to significant uncertainty. Market demand for on-premise big data systems and applications has slowed recently, due in part to the rapid advance of big data capabilities from cloud platform providers. If the overall market for bigcloud data applications and servicesmanagement does not grow as expected, and if the market demand for on-premise big data applications slows further or declines, our business prospects may be adversely affected. Even if the market for bigcloud data applicationsmanagement and services increases, our business may not grow at a similar rate, or at all.

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We derived a substantial portion of our subscription revenue in the year ended December 31, 2019 from our on-premise Talend Big Data Integration and Talend Cloud solutions and failure of these solutions to satisfy customer demands or to achieve increased market acceptance would harm our business, results of operations, financial condition and growth prospects.

We derived a substantial portion of our subscription revenue in the year ended December 31, 2019 and expect to continue to derive a significant portion of our subscription revenue from our on-premise Talend Big Data Integration and Talend Cloud solutions. Demand for on-premise Talend Big Data Integration and Talend Cloud is affected by a number of factors, many of which are beyond our control, including market acceptance of our solutions by referenceable accounts for existing and new use cases, the timing of development and release of new products by our competitors and additional capabilities and functionality by us, and technological change and growth or contraction in the market in which we compete, including the adoption of big data technologies. We expect the proliferation of data to lead to an increase in the IT integration needs of our customers, and on-premise Talend Big Data Integration and Talend Cloud may not be able to perform to meet those demands. If we are unable to continue to meet our subscription customer requirements, to achieve more widespread market acceptance of on-premise Talend Big Data Integration and Talend Cloud, or to increase demand for these solutions, our business, results of operations, financial condition and prospects will be harmed.

Our estimates of market opportunities and expectations about market growth may prove to be inaccurate, and even if the markets in which we compete achieve the expected growth, our business could fail to grow at similar rates, if at all.

Our estimates and expectations about market opportunities and market growth are subject to significant uncertainty, including the effect the current economic environment will have on market opportunities and growth, and are based on assumptions and estimates that may not prove to be accurate. Even if the markets in which we compete meet the size estimates and growth expectations, our business could fail to grow for a variety of reasons, which would adversely affect our results of operations.

Incorrect implementation or use of our software could result in customer dissatisfaction and negatively affect our business, operations, financial results and growth prospects.

Our platform is designed to be operated in a self-service manner by our customers who subscribe to our cloud-based solution and our platform may also be deployed on-premise in large scale, complex IT environments of our customers. Our customers and channel partners require training and experience in the proper use of and the variety of benefits that can be derived from our platform to maximize its benefit for their business. If our platform is not implemented or used correctly or as intended, inadequate performance or security vulnerabilities may result. The incorrect implementation or use of our software or our failure to train customers on how to use our software productively may result in customer dissatisfaction, negative publicity and may adversely affect our reputation and brand. Failure by us to provide these training and implementation services to our customers would result in lost opportunities for follow-on sales to these customers and adoption of our platform by new customers and adversely affect our business and growth prospects. Further, we have in the past, and may in the future, experience reduced demand for our professional services. If we are not able to sell professional services to our customers, their ability to successfully implement our software may be harmed, which could result in customer dissatisfaction with our products, negatively impact renewal or expansion rates, harm our brand, and adversely affect our resultsof operations.

In cases where our platform has been deployed on-premise within a customer’s IT environment, if we or our customers are unable to configure or implement our software properly, or are unable to do so in a timely manner, customer perceptions of our platform may be impaired, our reputation and brand may suffer, and customers may choose not to increase their use of our platform or to discontinue its use. In addition, our on-premise solution imposes server load and data storage requirements for implementation. If our customers do not have the server load capacity or the storage capacity required, they may not be able to implement and use our platform effectively and, therefore, may choose to discontinue their use of our platform or not increase their use.

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Our ability to increase sales of our solution is highly dependent on the quality of our customer support, and our failure to offer high quality support would have an adverse effect on our business, reputation and results of operations. 

After our products are deployed within our customers’ IT environments, our customers depend on our technical support services, as well as the support of our channel partners, including value added resellers, to resolve issues relating to our products. Our channel partners often provide similar technical support for third parties’ products and may therefore have fewer resources to dedicate to the support of our products. If we or our channel partners do not succeed in helping our customers quickly resolve post-deployment issues or provide effective ongoing support, our ability to sell additional subscriptions to existing customers would be adversely affected and our reputation with potential customers could be damaged. The COVID-19 pandemic and restrictions on travel and work-from-home orders could hinder our ability and the ability of our channel partners and systems integrators to provide adequate and timely support to our customers, which could adversely affect our relationship with customers and adversely affect our renewal rates. Many larger enterprise and government entity customers have more complex IT environments and require higher levels of support than smaller customers. If we or our channel partners fail to meet the requirements of these enterprise customers, it may be more difficult to grow sales with enterprise customers. 

Additionally, if our channel partners do not effectively provide support to the satisfaction of our customers, we may be required to provide direct support to such customers, which would require us to hire additional personnel and to invest in additional resources. It can take several months to recruit, hire and train qualified technical support employees. We may not be able to hire such resources fast enough to keep up with unexpected demand, particularly if the sales of our products exceed our internal forecasts. To the extent that we or our channel partners are unsuccessful in hiring, training and retaining adequate support resources, our and our channel partners’ ability to provide adequate and timely support to our customers, and our customers’ satisfaction with our products and services, will be adversely affected. Additionally, to the extent that we may need to rely on our sales engineers to provide post-sales support while we are ramping our support resources, our sales productivity will be negatively affected, which would harm our revenue. Our or our channel partners’ failure to provide and maintain high-quality support services would have an adverse effect on our business, financial condition and results of operations.

If we do not effectively expand and train our sales force, we may be unable to add new customers or increase sales to our existing customers and our business will be adversely affected.

We continue to be substantially dependent on our sales force to obtain new customers and to drive additional usage and sales among our existing customers. We believe that there is significant competition for sales personnel, including enterprise sales representatives and sales engineers, with the skills and technical knowledge that we require. In particular, there is significant demand for sales engineers with data integration and cloud-based software expertise. Our ability to achieve significant revenue growth will depend, in large part, on our success in recruiting, training and retaining sufficient numbers of sales personnel to support our growth. For example, attrition and changing sales team leadership have resulted and may continue to result in slower than expected growth in affected geographies. New hires require significant training and may take significant time before they achieve full productivity before we can continue to scale our sales efforts. Our recent hires and planned hires may not become productive as quickly as we expect, and we may be unable to hire or retain sufficient numbers of qualified individuals in the markets where we do business or plan to do business. In addition, as we continue to grow rapidly, a large percentage of our sales force will have relatively little experience working with us, our subscription offerings and our business model. If we are unable to hire and train sufficient numbers of effective sales personnel, or our sales personnel are not successful in obtaining new customers or increasing sales to our existing customer base, our business will be harmed.

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We face intense competition in our market and we may lack sufficient financial or other resources to maintain or improve our competitive position.

The market for our products is highly competitive, quickly evolving and subject to rapid changes in technology, which may expand the alternatives to our customers for their data integration and integrity requirements. Our current primary competitors generally fall into four categories.six categories:

Diversified technology companies that offer data integration solutions, including: IBM, Microsoft, Oracle SAP and SAS;SAP;
Pure-play data integration vendors, including: Ab Initio, Informatica and Tibco;
Cloud providers such as Amazon, Google and Microsoft, which offer their own integration tools and services;
Vendors from other related markets (for example, SnapLogic, a traditional integration platform as a service vendor, and MuleSoft and Boomi, API providers) entering into the data integration and integrity market;
Early-stage, cloud native, niche data integration technologies;technologies, including Fivetran and Matillion; and
Hand-coded, custom data integration solutions built internally by organizations that we target as potential customers.

Many of our existing competitors have, and some of our potential competitors could have, substantial competitive advantages such as:

Greater name recognition and longer operating histories;
Larger sales and marketing budgets and resources;
Broader distribution and established relationships with distribution partners and customers;
Greater customer support resources;

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Greater resources to make acquisitions;
Lower labor and development costs;
Larger and more mature intellectual property portfolios; and
Substantially greater financial, technical and other resources.

Additionally, certainCertain of our current strategic partners, such as Cloudera, Amazon Web Services (AWS), Google and AlphabetMicrosoft have developed or may develop and offer their own data integration solutions. Such competitors may be more likely to promote and sell their own solutions over our products. Further, such competitorsproducts and they may cease their relationships with us, and ultimately be able to transition customers onto their competing solutions, which could materially and adversely affect our revenues and growth. Further, such competitors may cease their relationships with us. For example, we use the cloud hosting services provided by AWS and Microsoft Azure for our cloud offerings. While our customer contracts do not obligate us to use a particular cloud hosting service platform, if either AWS or Microsoft denied us access to their cloud hosting services, we could lose customers who are sensitive to the cloud hosting service platform we utilize for their account. 

In addition, some of our larger competitors have substantially broader and more diverse product offerings and leverage their relationships based on other products or incorporate functionality into existing products to gain business in a manner that discourages users from purchasing our products, including through selling at zero or negative margins, product bundling, or closed technology platforms. Potential customers may also prefer to purchase from their existing suppliers rather than a new supplier regardless of product performance or features. These larger competitors often have broader market focus and may therefore not be as susceptible to downturns in a particular market. Many of our smaller competitors that specialize in niche data integration technologies may introduce new products which are disruptive to our solution. Conditions in our market could change rapidly and significantly as a result of technological advancements, partnering by our competitors, or continuing market consolidation. New start-up companies that innovate and large competitors that are making significant investments in research and development may invent similar or superior products and technologies that compete with our products and technology. Our current and potential competitors may also establish cooperative relationships among themselves or with third parties that may further enhance their resources. While we endeavor to engage customers on our standard form agreements, in order to successfully engage larger customers in a highly competitive environment we may be required to negotiate our standard terms or transact on our

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customers’ forms, which may result in accepting more onerous terms and obligations, and greater liability exposure, than we do in our standard forms. 

Some of our competitors have made or could make acquisitions of businesses that may allow them to offer more directly competitive and comprehensive solutions than they had previously offered. As a result of such acquisitions, our current or potential competitors might be able to adapt more quickly to new technologies and customer needs, devote greater resources to the promotion or sale of their products and services, initiate or withstand substantial price competition, take advantage of acquisitions or other opportunities more readily, or develop and expand their product offerings more quickly than we do. Due to various reasons, organizations may be more willing to add solutions incrementally to their existing data management infrastructure from competitors than to replace it with our solution. These competitive pressures in our market or our failure to compete effectively may result in price reductions, fewer orders, reduced revenue and gross margins and loss of market share. Any failure to meet and address these factors could seriously harm our business and results of operations.

Because of the characteristics of open source software, there are few technological barriers to entry into the open source market by new competitors and it may be relatively easy for competitors, some of whom may have greater resources than we have, to enter our markets and compete with us.

One of the characteristics of open source software is that anyone may obtain access to the source code for our open source products and then modify and redistribute the existing open source software and use it to compete in the marketplace. Such competition can develop without the degree of overhead and lead time required by traditional proprietary software companies. It is possible for competitors to develop their own software, including software based on Talend Open Studio, potentially reducing the demand for our solution and putting price pressure on our subscription offerings. We may not be able to compete successfully against current and future competitors and competitive pressure or the availability of new open source software may result in price reductions, reduced operating margins and loss of market share, any one of which could harm our business, financial condition, results of operations and cash flows.

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We may be unable to predict the future course of open source technology development, which could reduce the market appeal of our offerings, damage our reputation and adversely affect our business, financial condition, results of operations and cash flows.

We do not exercise control over many aspects of the development of open source technology. Different groups of open source software programmers compete with one another to develop new technology. Typically, the technology developed by one group will become more widely used than that developed by others. If we acquire or adopt new technology and incorporate it into our offerings but competing technology becomes more widely used or accepted, the market appeal of our offerings may be reduced, which could harm our reputation, diminish our brands and adversely affect our business, financial condition, results of operations and cash flows.

If we do not accurately predict, prepare for, and respond promptly to the rapidly evolving technological and market developments and changing customer needs in our market, our competitive position and prospects will be harmed. 

The market for our products is characterized by continuing rapid technological development, the emergence of new technologies, evolving industry standards, changing customer needs and frequent new product introductions and enhancements. The introduction of products by our direct competitors or others incorporating new technologies, the emergence of new industry standards, or changes in customer requirements could render our existing products obsolete, unmarketable, or less competitive. In addition, industry-wide adoption or increased use of hand-coding, open source standards or other uniform open standards across heterogeneous applications could minimize the importance of the integration functionality of our products and materially adversely affect the competitiveness and market acceptance of our products. Furthermore, the standards on which we choose to develop new products or enhancements may not allow us to compete effectively for business opportunities. 

Our success depends upon our ability to enhance existing products, respond to changing customer requirements and develop and introduce, in a timely manner, new products that keep pace with technological and competitive developments and emerging industry standards. For example, many of our customers have transitioned to cloud computing environments, which has accelerated the development of our cloud offerings. We have in the past experienced delays in releasing new products and product enhancements and may experience similar delays in the future. We may also pursue marketing strategies that focus on certain products or features over other offerings, and decisions to deploy our limited resources towards particular goals that do not meet a positive market response will harm our operating results. As a result, in the past, some of our customers deferred purchasing our products until the next upgrade was released. Additionally, the success of new product introductions depends on a number of factors including, but not limited to, timely and successful product development, market acceptance, our ability to manage the risks associated with new product releases, our ability to successfully plan and execute on a sales strategy for our new products, the availability of software components for new products, the effective management of development and other spending in connection with anticipated demand for new products, the availability of newly developed products and the risk that new products may have bugs, errors or other defects or deficiencies in the early stages of introduction. Future delays or problems in the installation or implementation of our new releases may cause customers to forgo purchases of our products and purchase those of our competitors instead. Additionally, even if we are able to develop new products and product enhancements, we cannot ensure that they willmay not achieve market acceptance.

Our failureOne of our marketing strategies is to raise additional capital or generate the significant capital necessary to expandoffer trial versions of our operationsproducts, and invest in new products could reduce our ability to compete and could harm our business.

In September 2019, we received net proceeds of $149.1 million from the issuance of the 2024 Notes. To that end, we expect that our existing cash and cash equivalents will be sufficient to meet our anticipated cash needs for the foreseeable future. We anticipate negative cash flows during fiscal 2019 as pre-billed contract duration has compressed. We also intend to make investments in our business in order to support our growth. As a result, we may need to raise additional funds in the future, or we may elect to raise additional capital to fund investments in our business or strategic investments. If we seek to raise capital for any reason, we may not be able to obtain additional debt or equity financing on favorable terms, if at all. If we raise additional capital by issuing equity or securities convertible into equity,realize the benefits of this strategy.

We are dependent upon lead generation strategies, including our shareholders may experience significant dilutionmarketing strategy of their ownership interests and the per share valueoffering trial versions of our ordinaryproducts, to generate sales opportunities. These strategies may not be successful in continuing to generate sufficient sales opportunities necessary to increase our revenue. Many users never convert from the trial versions to the paid versions of our products. To the extent that users do not become, or we are unable to successfully attract, paying customers, we will

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sharesnot realize the intended benefits of these marketing strategies and ADSs could decline. Furthermore, if we engage in debt financing, the holders of debt would have priority over the holders of ADSs and underlying ordinary shares, and we may be required to accept terms that restrict our ability to incur additional indebtedness.grow our revenue will be adversely affected.

Because of the characteristics of open source software, there are few technological barriers to entry into the open source market by new competitors and it may be relatively easy for competitors, some of whom may have greater resources than we have, to enter our markets and compete with us.

One of the characteristics of open source software is that anyone may obtain access to the source code for our open source products and then modify and redistribute the existing open source software and use it to compete in the marketplace. Such competition can develop without the degree of overhead and lead time required by traditional proprietary software companies. It is possible for competitors to develop their own software, including software based on Talend Open Studio, potentially reducing the demand for our solution and putting price pressure on our subscription offerings. We may alsonot be requiredable to take other actions that would otherwise becompete successfully against current and future competitors and competitive pressure or the availability of new open source software may result in the interestsprice reductions, reduced operating margins and loss of the debt holders and force us to maintain specified liquidity or other ratios,market share, any one of which could harm our business, financial condition, results of operations and financial condition. If we need or seek additional capital and cannot raise it on acceptable terms, we may not be able to, among other things:

Develop or enhance our products and professional services;
Continue to expand our sales and marketing and research and development organizations;
Acquire complementary technologies, products or businesses;
Expand operations in the United States or internationally;
Hire, train and retain employees; or
Respond to competitive pressures or unanticipated working capital requirements.

Our failure to have sufficient capital to do any of these things could seriously harm our business, financial condition and results of operations.cash flows.

We may acquire other businesses which could require significant management attention, disrupt our business, dilute shareholder value and adversely affect our results of operations.

As part of our business strategy, we may acquire or make investments in complementary companies, products, or technologies. For example, in November 2018 we acquired Stitch Inc. However, our ability as an organization to acquire and integrate other companies, products, or technologies in a successful manner is unproven. Our ability to successfully acquire other companies, products and technologies depends, in part, on our ability to attract and retain highly skilled personnel. If we are unable to attract and retain qualified personnel, we may be unable to take advantagepredict the future course of opportunities to make beneficial acquisitions or investments. The identification of suitable acquisition candidates is difficult, and we may not be able to complete such acquisitions on favorable terms, if at all. If we do complete future acquisitions, we may not ultimately strengthen our competitive position or achieve our goals and business strategy, we may be subject to claims or liabilities assumed from an acquired company, product, oropen source technology and any acquisitions we complete could be viewed negatively by our customers, investors and securities analysts. In addition, if we are unsuccessful at integrating recent and future acquisitions, or the technologies associated with such acquisitions, into our company, the revenue and results of operations of the combined company could be adversely affected. Any integration process may require significant time and resources, which may disrupt our ongoing business and divert management’s attention, and we may not be able to manage the integration process successfully.

We may not successfully evaluate or utilize the acquired technology or personnel, realize anticipated synergies from the acquisition, or accurately forecast the financial impact of an acquisition transaction and integration of such acquisition, including accounting charges. We may have to pay cash, incur debt, or issue equity to pay for any future acquisitions, each ofdevelopment, which could adversely affect our financial condition orreduce the market priceappeal of our ADSs. The sale of equity to finance any future acquisitions could result in dilution toofferings, damage our shareholders. The incurrence of indebtedness would result in increased fixed obligations and could also include covenants or other restrictions that would impede our ability to manage our operations. The occurrence of any of these risks could harm our business, results of operations and financial condition.

Our relatively limited operating history makes it difficult to evaluate our current business and prospects and may increase the risks associated with your investment.

We were founded in 2005, launched our first product in 2006 and began offering our platform on a subscription basis in 2007. Our relatively limited operating history makes it difficult to evaluate our current business and our future prospects, including our ability to plan for and model future growth. We have encountered and will continue to encounter risks and difficulties frequently experienced by rapidly growing companies in constantly evolving industries, including changing customer preferences, competing offerings and pricing, evolving sales strategies and other risks described in this Quarterly Report. If we do not address these risks successfully, our business and results of operations

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will be adversely affected, and the market price of our ADSs could decline. Further, we have limited historical financial data and we operate in a rapidly evolving market. As such, any predictions about our future revenue and expenses may not be as accurate as they would be if we had a longer operating history or operated in a more predictable market.

Delivering certain of our products via the cloud increases our expenses and may pose other challenges to our business.

We offer and sell our products via both the cloud and on premise using the customer’s own infrastructure. Our cloud offering enables quick setup and subscription pricing. Historically, our products were developed in the context of the on-premise offering, and we have less operating experience offering and selling our products via our cloud offering. Although a majority of our revenue has historically been generated from customers using our on-premise products, we believe that over time more customers will continue to move to the cloud offering. As more of our customers transition to the cloud, we may be subject to additional contractual obligations with respect to privacy, security and data protection, as well as competitive pressures and higher operating costs, any of which may harm our business. If our cloud offering does not develop as quickly as we expect, or if we are unable to continue to scale our systems to meet the requirements of a large cloud offering, our business may be harmed. We are directing a significant portion of our financial and operating resources to implement a robust cloud offering for our products and to transition our existing customers to our cloud offerings, but even if we continue to make these investments, we may be unsuccessful in growing or implementing our cloud offering competitively, and our business, results of operations and financial condition could be harmed.

We derived a substantial portion of our subscription revenue in the year ended December 31, 2018 from our on-premise Talend Big Data Integration and Talend Cloud solutions and failure of these solutions to satisfy customer demands or to achieve increased market acceptance would harm our business, results of operations, financial condition and growth prospects.

We derived a substantial portion of our subscription revenue in the year ended December 31, 2018 and expect to continue to derive a significant portion of our subscription revenue from our on-premise Talend Big Data Integration and Talend Cloud solutions. Demand for on-premise Talend Big Data Integration and Talend Cloud is affected by a number of factors, many of which are beyond our control, including market acceptance of our solutions by referenceable accounts for existing and new use cases, the timing of development and release of new products by our competitors and additional capabilities and functionality by us, technological change and growth or contraction in the market in which we compete, including the adoption of big data technologies. We expect the proliferation of data to lead to an increase in the IT integration needs of our customers, and on-premise Talend Big Data Integration and Talend Cloud may not be able to perform to meet those demands. If we are unable to continue to meet our subscription customer requirements, to achieve more widespread market acceptance of on-premise Talend Big Data Integration and Talend Cloud, or to increase demand for these solutions, our business, results of operations, financial condition and prospects will be harmed.

The sales prices of our products may decrease, which may reduce our gross profits and adversely affect our financial results.

The sales prices for our subscription offerings and professional services may decline for a variety of reasons, including competitive pricing pressures, discounts, a change in our mix of subscription offerings and professional services and their respective margins, introduction of new pricing models such as on-demand pricing or new sales models, anticipation of the introduction of new subscription offerings or professional services, or promotional programs. Competition continues to increase in the market segments in which we participate, and we expect competition to further increase in the future, thereby leading to increased pricing pressures. Larger competitors with more diverse product and service offerings may reduce the price of products or services that compete with ours or may bundle them with other products and services. Additionally, currency fluctuations in certain countries and regions may negatively impact actual prices that channel partners and customers are willing to pay in those countries and regions. We may not be successful in developing and introducing new subscription offerings with enhanced functionality on a timely basis, or that any such new subscription offerings, if introduced, will enable us to maintain our prices and gross profits at levels that will allow us to achieve and maintain profitability.

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Incorrect implementation or use of our software could result in customer dissatisfaction and negatively affect our business, operations, financial results and growth prospects.

Our platform is designed to be operated in a self-service manner by our customers who subscribe to our cloud-based solution. In addition, our platform may be deployed in large scale, complex IT environments of our customers. Our customers and channel partners require training and experience in the proper use of and the variety of benefits that can be derived from our platform to maximize its potential. If our platform is not implemented or used correctly or as intended, inadequate performance or security vulnerabilities may result. Because our customers rely on our software to manage a wide range of operations, the incorrect implementation or use of our software or our failure to train customers on how to use our software productively may result in customer dissatisfaction, negative publicity and may adversely affect our reputation and brand. Failure by us to provide these training and implementation services to our customers would result in lost opportunities for follow-on sales to these customers and adoption of our platform by new customers and adversely affect our business, financial condition, results of operations and growth prospects.cash flows.

In cases whereWe do not exercise control over many aspects of the development of open source technology. Different groups of open source software programmers compete with one another to develop new technology. Typically, the technology developed by one group will become more widely used than that developed by others. If we acquire or adopt new technology and incorporate it into our platform has been deployed on-premise within a customer’s IT environment, if weofferings but competing technology becomes more widely used or our customers are unable to configure or implement our software properly, or unable to do so in a timely manner, customer perceptionsaccepted, the market appeal of our platformofferings may be impaired,reduced, which could harm our reputation, diminish our brands and brand may suffer, and customers may choose not to increase their use of our platform or to discontinue its use. In addition, our on-premise solution imposes server load and data storage requirements for implementation. If our customers do not have the server load capacity or the storage capacity required, they may not be able to implement and use our platform effectively and, therefore, may choose to discontinue their use of our platform or not increase their use.

Our ability to increase sales of our solution is highly dependent on the quality of our customer support, and our failure to offer high quality support would have an adverse effect on our business, reputation and results of operations. 

After our products are deployed within our customers’ IT environments, our customers depend on our technical support services, as well as the support of our channel partners, including value added resellers, to resolve issues relating to our products. Our channel partners often provide similar technical support for third parties’ products and may therefore have fewer resources to dedicate to the support of our products. If we or our channel partners do not succeed in helping our customers quickly resolve post-deployment issues or provide effective ongoing support, our ability to sell additional subscriptions to existing customers would be adversely affected and our reputation with potential customers could be damaged. Many larger enterprise and government entity customers have more complex IT environments and require higher levels of support than smaller customers. If we or our channel partners fail to meet the requirements of these enterprise customers, it may be more difficult to grow sales with enterprise customers. 

Additionally, if our channel partners do not effectively provide support to the satisfaction of our customers, we may be required to provide direct support to such customers, which would require us to hire additional personnel and to invest in additional resources. It can take several months to recruit, hire and train qualified technical support employees. We may not be able to hire such resources fast enough to keep up with unexpected demand, particularly if the sales of our products exceed our internal forecasts. To the extent that we or our channel partners are unsuccessful in hiring, training and retaining adequate support resources, our and our channel partners’ ability to provide adequate and timely support to our customers, and our customers’ satisfaction with our products and services, will be adversely affected. Additionally, to the extent that we may need to rely on our sales engineers to provide post-sales support while we are ramping our support resources, our sales productivity will be negatively affected, which would harm our revenue. Our or our channel partners’ failure to provide and maintain high-quality support services would have an adverse effect onaffect our business, financial condition, and results of operations.operations and cash flows.

A significant defect, security vulnerability, error or performance failure in our software could cause us to lose revenue and expose us to liability. 

The software and professional services we offer are inherently complex and, despite extensive testing and quality control, have in the past and may in the future contain defects or errors or not perform as contemplated, especially when

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first introduced. These defects, security vulnerabilities, errors or performance failures could cause damage to our reputation, loss of customers or revenue, product returns, order cancellations, service terminations, or lack of market acceptance of our software.software, all of which could negatively impact our business and operating results and materially damage our reputation and brand. As the use of our solution, including products that were recently acquired or developed, expands to more sensitive, secure, or mission critical uses by our customers, we may be subject to increased scrutiny, potential reputational risk, or potential liability should our software fail to perform as contemplated in such deployments. We have in the past and may in the future need to issue corrective releases of our software to fix these defects, errors or performance failures, which could require us to allocate significant research and development and customer support resources and capital to address these problems. 

Our standard form agreements with our customers typically contain provisions intended to limit both the types of claims for which we would be liable and the maximum amount of our liability. However, some of our customers require us to accept contract terms that do not include the same limitations. Additionally, any limitation of liability provisions that may be contained in our license agreements may not be effective as a result of existing or future national, federal, state, or local laws or ordinances or unfavorable judicial decisions. Although we have not experienced any liability claims to date with respect to defects, security vulnerabilities, errors, or performance failures, the sale and support of our products entail the risk of such claims, which could be substantial in light of the use of our products in enterprise-wide environments. In addition, our insurance against this liability may not be adequate to cover a potential claim, and if we experienced a significant incident that impacted many customers, we could be subject to indemnity claims or other damages that exceed our insurance coverage. If such a breach or incident occurred, our insurance coverage might not be adequate for data handling or data security liabilities actually incurred, such insurance may not continue to be available

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to us in the future on economically reasonable terms, or at all, and insurers may deny us coverage as to any future claim. The successful assertion of one or more large claims against us that exceed available insurance coverage, or the occurrence of changes in ourinsurance policies, including premium increases or the imposition of large deductible or co-insurance requirements, could have a material adverse effect on our business, including our financial condition, operating results, and reputation.

A breach of our security measures or unauthorized access to private or proprietary data, or a perception that any security breach or other incident has occurred, may result in our software being perceived as not secure, lower customer use or stoppage of use of our products, and significant liabilities.

Our products involve the processing of large amounts of our customers’ sensitive and proprietary information, as well as personal data and personal information. Additionally, we collect and store certain sensitive and proprietary information in the operation of our business, including trade secrets, intellectual property, employee data, and other confidential data. While we have taken measures to protect our own proprietary and confidential information, as well as the personal information, personal data, and confidential information that we otherwise obtain, including confidential information we may obtain through customer usage of our cloud-based services, we have experienced and may in the future experience, security breaches, including breaches resulting from a cybersecurity attack, phishing attack, or any unauthorized access, unauthorized usage, virus or similar breach or disruption. These attacks may come from individual hackers, criminal groups, and state-sponsored organizations. These sources can also implement social engineering techniques to induce our employees, contractors, or customers to disclose passwords or other sensitive information or take other actions to gain access to our data or our customers’ data. Further, security breaches and other security incidents may result from employee or contractor error or negligence.negligence or those of vendors, service providers, and strategic partners on which we rely. We may be more susceptible to security breaches and other security incidents while social distancing measures restricting the ability of our employees to work at our offices are in place to combat the COVID-19 outbreak because we have less capability to implement, monitor and enforce our information security and data protection policies.

Any compromise of our security or any unauthorized access to or breaches of the security of our or our service providers’ systems or data processing tools or processes, or of our product offerings, as a result of third-party action, employee error, defects or bugs, malfeasance, or otherwise, which results in someone obtaining unauthorized access to our proprietary or confidential information, personal information or other private or proprietary data, or any such information or data of our customers, could result in the loss or corruption of any such information or data, or unauthorized access to or acquisition of, such information or data. We have experienced unauthorized access to information from certain of our repositories, hosted by a third-party provider, and from a separate cloud services platform. Past and future security breaches could result in reputational damage, litigation, regulatory investigations and orders, loss of business, indemnity obligations, damages for contract breach, penalties for violation of applicable laws, regulations, or contractual obligations, and significant costs, fees and other monetary payments for remediation.remediation, including in connection with costly and burdensome breach notification requirements.

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Further, any belief by customers or others that a security breach or other incident has affected us or any of our vendors or service providers, even if a security breach or other incident has not affected us or any of our vendors or service provides or has not actually occurred, could have any or all of the foregoing impacts on us, including damage to our reputation. Even the perception of inadequate security may damage our reputation and negatively impact our ability to win new customers and retain existing customers.

We incur significant costs in an effort to detect and prevent security breaches and other security-related incidents and we expect our costs will increase as we make improvements to our systems and processes to prevent future breaches and incidents. In the event of a future breach or incident, we could be required to expend additional significant capital and other resources in an effort to prevent further breaches or incidents. Moreover, we could be required to expend significant capital and other resources to address the incident and any future data security incident or breach.

We engage third-party vendors and service providers to store and otherwise process some of our and our customers’ data, including sensitive and personal information. Our vendors and service providers may also be the targets

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of cyberattacks, malicious software, phishing schemes, fraud, and other risks to the confidentiality, security, and integrity of their systems and the data they process for us. Our ability to monitor our vendors and service providers’ data security is limited, and, in any event, third parties may be able to circumvent those security measures, resulting in the unauthorized access to, misuse, disclosure, loss or destruction of our and our customers’ data, including sensitive and personal information.

Techniques used to sabotage or obtain unauthorized access to systems or networks are constantly evolving and, in some instances, are not identified until launched against a target. We and our service providers may be unable to anticipate these techniques, react, remediate or otherwise address any security breach or other security incident in a timely manner, or implement adequate preventative measures.

Further, any limitations of liability provisions in our customer and user agreements, contracts with third-party vendors and service providers or other contracts may not be enforceable or adequate or otherwise protect us from any liabilities or damages with respect to any particular claim relating to a security breach or other security-related matter. While our insurance policies include liability coverage for certain of these matters, if we experienced a widespread security breach or other incident that impacted a significant number of our customers, we could be subject to indemnity claims or other damages that exceed our insurance coverage. If such a breach or incident occurred, our insurance coverage might not be adequate for data handling or data security liabilities actually incurred, such insurance may not continue to be available to us in the future on economically reasonable terms, or at all, and insurers may deny us coverage as to any future claim. The successful assertion of one or more large claims against us that exceed available insurance coverage, or the occurrence of changes in our insurance policies, including premium increases or the imposition of large deductible or co-insurance requirements, could have a material adverse effect on our business, including our financial condition, operating results, and reputation.

Our failure to raise additional capital or generate the significant capital necessary to expand our operations and invest in new products could reduce our ability to compete and could harm our business.

In September 2019, we received net proceeds of $149.1 million (after deducting the initial purchasers’ discount) from the issuance of the 1.75% Convertible Senior Notes due September 1, 2024, which we refer to as the 2024 Notes. To that end, we expect that our existing cash and cash equivalents will be sufficient to meet our anticipated cash needs for the foreseeable future. We anticipate negative cash flows during fiscal 2020 as we intend to make investments in our business in order to support our growth. We have a history of negative cash flow from operating activities and as a result may need to raise additional funds in the future or we may elect to raise additional capital to fund investments in our business or strategic investments. If we seek to raise capital for any reason, we may not be able to obtain additional debt or equity financing on favorable terms, if at all, particularly given the impact of COVID-19 on the financial markets. In addition, we expect that our status as a French entity and our ADS structure negatively impact the trading volume of our ADS, which may harm our ability to access capital from the public markets. If we raise additional capital by issuing equity or securities convertible into equity, our shareholders may experience significant dilution of their ownership interests and the per share value of our ordinary shares and ADSs could decline. Furthermore, if we engage in debt financing, the holders of debt would have priority over the holders of ADSs and underlying ordinary shares, and we may be required to accept terms that restrict our ability to incur additional indebtedness. We may also be required to take other actions that would otherwise be in the interests of the debt holders and force us to maintain specified liquidity or other ratios, any of which could harm our business, results of operations and financial condition. If we need or seek additional capital and cannot raise it on acceptable terms, we may not be able to, among other things:

Develop or enhance our products and professional services;
Continue to expand our sales and marketing and research and development organizations;
Acquire complementary technologies, products or businesses;
Expand operations in the United States or internationally;
Hire, train and retain employees; or
Respond to competitive pressures or unanticipated working capital requirements.

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Our failure to have sufficient capital to do any of these things could seriously harm our business, financial condition and results of operations.

We may acquire other businesses which could require significant management attention, disrupt our business, dilute shareholder value and adversely affect our results of operations.

As part of our business strategy, we may acquire or make investments in complementary companies, products, or technologies. For example, in November 2018 we acquired Stitch Inc. Our ability as an organization to acquire and integrate other companies, products, or technologies in a successful manner is unproven given our limited track record, including our continued integration of Stitch. Our ability to successfully acquire companies, products and technologies depends, in part, on our ability to attract and retain highly skilled personnel. If we are unable to attract and retain qualified personnel, we may be unable to take advantage of opportunities to make beneficial acquisitions or investments. The identification of suitable acquisition candidates is difficult, and we may not be able to complete such acquisitions on favorable terms, if at all. If we do complete future acquisitions, we may not ultimately strengthen our competitive position or achieve our goals and business strategy, we may be subject to claims or liabilities assumed from an acquired company, product, or technology, and any acquisitions we complete could be viewed negatively by our customers, investors and securities analysts. In addition, if we are unsuccessful at integrating Stitch and any future acquisitions, or the technologies associated with such acquisitions, into our company, the revenue and results of operations of the combined company could be adversely affected. Any integration process may require significant time and resources, which may disrupt our ongoing business and divert management’s attention, and we may not be able to manage the integration process successfully. Our continued integration of Stitch may be and integrating future acquisitions would be particularly challenging for us during the COVID-19 pandemic, due to temporary office closures, restrictions on travel, and remote working, and may not be successful.

We may not successfully evaluate or utilize the acquired technology or personnel, realize anticipated synergies from the acquisition, or accurately forecast the financial impact of an acquisition transaction and integration of such acquisition, including accounting charges. We may have to pay cash, incur debt, or issue equity to pay for any future acquisitions, each of which could adversely affect our financial condition or the market price of our ADSs. The issuance of equity to finance any future acquisitions could result in dilution to our shareholders. The incurrence of indebtedness would result in increased fixed obligations and could also include covenants or other restrictions that would impede our ability to manage our operations. The occurrence of any of these risks could harm our business, results of operations and financial condition.

Our relatively limited operating history makes it difficult to evaluate our current business and prospects and may increase the risks associated with your investment.

We were founded in 2005, launched our first product in 2006 and began offering our platform on a subscription basis in 2007. Our relatively limited operating history makes it difficult to evaluate our current business and our future prospects, including our ability to plan for and model future growth. We have encountered and will continue to encounter risks and difficulties frequently experienced by rapidly growing companies in constantly evolving industries, including changing customer preferences, competing offerings and pricing, evolving sales strategies and other risks described in this Quarterly Report. If we do not address these risks successfully, our business and results of operations will be adversely affected, and the market price of our ADSs could decline. Further, we have limited historical financial data and we operate in a rapidly evolving market. As such, any predictions about our future revenue and expenses may not be as accurate as they would be if we had a longer operating history or operated in a more predictable market.

Delivering certain of our products via the cloud increases our expenses and may pose other challenges to our business.

We offer and sell our products via both the cloud and on premise using the customer’s own infrastructure. Historically, our products were developed in the context of the on-premise offering, and we have less operating experience offering and selling our products via our cloud offering. Although a majority of our revenue has historically been generated from customers using our on-premise products, a majority of our new subscription business comes from

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the cloud and we believe that over time more customers will continue to move to the cloud offering. As more of our customers transition to the cloud, we may be subject to additional contractual obligations with respect to privacy, security and data protection, as well as competitive pressures and higher operating costs, any of which may harm our business. If our cloud offering does not develop as quickly as we expect, or if we are unable to continue to scale our systems to meet the requirements of a large cloud offering, our business may be harmed. We are directing a significant portion of our financial and operating resources to implement a robust cloud offering for our products and to transition our existing customers to our cloud offerings, but even if we continue to make these investments, we may be unsuccessful in growing or implementing our cloud offering competitively, and our business, results of operations and financial condition could be harmed.

The sales prices of our products may decrease, which may reduce our gross profits and adversely affect our financial results.

The sales prices for our subscription offerings and professional services may decline for a variety of reasons, including competitive pricing pressures, discounts, a change in our mix of subscription offerings and professional services and their respective margins, introduction of new pricing models such as on-demand pricing or new sales models, anticipation of the introduction of new subscription offerings or professional services, or promotional programs. Competition continues to increase in the market segments in which we participate, and we expect competition to further increase in the future, thereby leading to increased pricing pressures. Additionally, currency fluctuations in certain countries and regions may negatively impact actual prices that channel partners and customers are willing to pay in those countries and regions. We may not be successful in developing and introducing new subscription offerings with enhanced functionality on a timely basis. Any such new subscription offerings, if introduced, may not enable us to maintain our prices and gross profits at levels that will allow us to achieve and maintain profitability.

The competitive position of our product offerings depends in part on their ability to operate with third-party products and services and our customers’ existing infrastructure. 

The competitive position of our product offering depends in part on their ability to operate with products and services of third parties, including companies that offer big data solutions, cloud-based solutions, software services and infrastructure, and our products must be continuously modified and enhanced to adapt to changes in hardware, software, networking, browser and database technologies. In the future, one or more technology companies, whether our partners or otherwise, may choose not to support the operation of their software, software services and infrastructure with our product offerings. In addition, to the extent that a third-party were to develop software or services that compete with ours, that provider may choose not to support our product offering. We intend to facilitate the compatibility of our solution with various third-party software, big data solutions, cloud-based solutions, software services and infrastructure offerings by maintaining and expanding our business and technical relationships. If we are not successful in achieving this goal, our business, financial condition and results of operations may suffer. 

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Additionally, our products must interoperate with our customers’ existing infrastructure, which often have different specifications, deploy products from multiple vendors, and contain multiple generations of products that have been added over time. As a result, when problems occur, it may be difficult to identify the sources of these problems. If we find errors in the existing software that create integration errors or problems in our customers’ IT environments, as we have in the past, we may have to issue software updates as part of our normal maintenance process. Any delays in identifying the sources of problems or in providing necessary modifications to our software could have a negative impact on our reputation and our customers’ satisfaction with our products and services, and our ability to sell products and services could be adversely affected. In addition, governments and other customers may require our products to comply with certain security or other certifications and standards.

We depend on a highly skilled workforce, our executive officers and members of our leadership team. An inability to retain and attract highly skilled employees or the loss of one or more of our executive officers or members of our leadership team could harm our business.

Our future success depends, in part, on our ability to attract and retain highly skilled personnel. The inability to attract or retain qualified personnel, or delays in hiring required personnel, particularly in finance, engineering and sales, may seriously harm our business, financial condition and results of operations. In fact, we are substantially dependent on the continued service of our existing engineering personnel because of the complexity of our platform and any failure to hire, train, retain and adequately incentivize our sales personnel could negatively affect our growth and the inability of our recently hired sales personnel to effectively ramp up to target productivity levels could negatively affect our operating margins.

Our employees do not have employment arrangements that require them to continue to work for us for any specified period, and therefore, they can terminate their employment with us at any time. Additionally, the industry in which we operate generally experiences high employee attrition. We have experienced an increase in our employee attrition rates in recent quarters, particularly in our Europe, Middle East and Africa region and our North America region.

Our future performance also depends on the continued services and continuing contributions of our executives and members of our leadership team to execute on our business plan and to identify and pursue new opportunities and product innovations. Although we have entered into employment offer letters with our executives and the members of our leadership team, these agreements have no specific duration and constitute at-will employment. The loss of one or more of our executives or members of our leadership team could seriously harm our business. Within the past few months, two members of our leadership team, our Chief Information Officer and the head of our People team, departed. The loss of services of these individuals or other members of senior management could significantly delay or prevent the achievement of our development and strategic objectives, which could adversely affect our business, financial condition and results of operations. In addition, we are currently in the process of attempting to fill our open head of sales position and if we are not effective in managing that or other leadership transitions in our sales organization, our business could be adversely affected and our results of operations and financial condition could be harmed.

Further, competition for highly skilled personnel is often intense, especially in the San Francisco Bay Area, the United Kingdom and France, where we have substantial presence and need for highly skilled personnel. To the extent we hire personnel from competitors, we may be subject to allegations that they have been improperly solicited, that they have divulged proprietary or other confidential information, or that their former employers own their inventions or other work product. In addition, we have experienced difficulty, and in the future may not be successful, in attracting or integrating qualified personnel to fulfill our current or future needs. For example, we have experienced challenges in filling certain senior management leadership positions, including our head of sales position. We expect hiring challenges, coupled with increased attrition rates, will cause us to fall short of our headcount targets and as a result we may fail to execute and achieve our strategic plans and objectives, which could adversely affect our business, financial condition and results of operation. 

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If we do not effectively expand and train our sales force, we may be unable to add new customers or increase sales to our existing customers and our business will be adversely affected.

We continue to be substantially dependent on our sales force to obtain new customers and to drive additional usage and sales among our existing customers. We believe that there is significant competition for sales personnel, including enterprise sales representatives and sales engineers, with the skills and technical knowledge that we require. In particular, there is significant demand for sales engineers with big data and cloud-based software expertise. Our ability to achieve significant revenue growth will depend, in large part, on our success in recruiting, training and retaining sufficient numbers of sales personnel to support our growth. For example, attrition and changing sales team leadership have resulted and may continue to result in slower than expected growth in affected geographies. New hires require significant training and may take significant time before they achieve full productivity before we can continue to scale our sales efforts. Our recent hires and planned hires may not become productive as quickly as we expect, and we may be unable to hire or retain sufficient numbers of qualified individuals in the markets where we do business or plan to do business. In addition, as we continue to grow rapidly, a large percentage of our sales force will have relatively little experience working with us, our subscription offerings and our business model. If we are unable to hire and train sufficient numbers of effective sales personnel, or our sales personnel are not successful in obtaining new customers or increasing sales to our existing customer base, our business will be harmed.

Employment laws in some of the countries in which we operate are stringent, which could restrict our ability to react to market changes and cause us to incur higher expenses. 

As of September 30, 2019,March 31, 2020, we had 1,2401,238 full-time employees, of whom approximately 35%36% were located in the United States, 28% were located in France, 8% were located in China, 8%Germany, 7% were located in GermanyChina and 7% were located in the

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United Kingdom. In some of the countries in which we operate, employment laws may grant significant job protection to certain employees, including rights on termination of employment and setting maximum number of hours and days per week a particular employee is permitted to work. In addition, in certain countries in which we operate, we are often required to consult and seek the advice of employee representatives and unions. These laws, coupled with the requirement to consult with any relevant employee representatives and unions, could affect our ability to react to market changes and the needs of our business and cause us to incur higher expenses.

Any unauthorized, and potentially improper, actions of our sales or other personnel could adversely affect our business, results of operations and financial condition. 

The recognition of our revenue depends on, among other things, the terms negotiated in our contracts with our customers. Our sales or other personnel may act outside of their authority and negotiate additional terms or terms inconsistent with obligations we have under other contractual arrangements without our knowledge.knowledge or consent. We have implemented policies to help prevent and discourage such conduct, but there can be no assurance that suchin the past some personnel have not followed our internal policies will be followed.and in the future not all personnel may follow our policies and procedures. For instance, in the event that our sales personnel negotiate terms that do not appear in the contract and of which we are unaware, whether such additional terms are written or verbal, we could be prevented from recognizing revenue in accordance with our plans. Furthermore, depending on when we learn of unauthorized actions and the size of the transactions involved, we may have to restate revenue for a previously reported period, which would seriously harm our business, results of operations and financial condition.

We rely on channel partners to execute a portion of our sales; ifsales. If our channel partners fail to perform, our ability to sell our solution will be limited, and, if we fail to optimize our channel partner model going forward, our results of operations will be harmed. 

A portion of our revenue is generated by sales through our channel partners, especially in international markets. As we grow our business into new and existing international markets, we expect that our reliance on channel partners to generate sales will also grow. We provide our channel partners with specific training and programs to assist them in selling our products, but there can be no assurance that these steps will be effective. In addition, our channel partners may be unsuccessful in marketing, selling and supporting our products. IfThe COVID-19 pandemic and related travel restrictions and work-from-home orders may adversely affect the ability of our channel partners to sell our products, which could adversely affect our results of operations. Moreover, if we are unable to develop and maintain effective sales incentive programs for our channel partners, we may not be able to incentivize these partners to sell our products to customers and, in particular, to large enterprises. These partners may also market, sell, and support products

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and services that are competitive with ours and may devote more resources to the marketing, sales and support of such competitive products. These partners may have incentives to promote our competitors’ products to the detriment of our own or may cease selling our products altogether. Our agreements with our channel partners may generally be terminated for any reason by either party with advance notice prior to each annual renewal date. We may not retain these channel partners and may not be able to secure additional or replacement channel partners. The loss of one or more of our significant channel partners or a decline in the number or size of orders from any of them could harm our results of operations. In addition, any new channel partner requires extensive training and may take several months or more to achieve productivity. Our channel partner sales structure could subject us to lawsuits, potential liability and reputational harm if, for example, any of our channel partners misrepresents the functionality of our products or services to customers or violates laws or our corporate policies. If we fail to effectively manage our existing sales channels, if our channel partners are unsuccessful in fulfilling the orders for our products, or if we are unable to enter into arrangements with, and retain a sufficient number of, high-quality channel partners in each of the regions in which we sell products and services and keep them motivated to sell our products, our ability to sell our products and results of operations will be harmed.

If we are unable to maintain successful relationships with our strategic partners, our business operations, financial results and growth prospects could be adversely affected. 

In addition to our direct sales force and channel partners, we maintain strategic relationships with a variety of strategic partners, including systems integrators and big data, cloud application and analytical software vendors, to

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jointly market and sell our subscription offerings. We expect that sales through our strategic partners will continue to grow as a proportion of our revenue for the foreseeable future. 

Our agreements with our strategic partners are generally non-exclusive, meaning our strategic partners may offer customers the products and services of several different companies, including products and services that compete with ours, or may themselves be or become competitors. If our strategic partners do not effectively market and sell our subscription offerings, choose to use greater efforts to market and sell their own products and services or those of our competitors, or fail to meet the needs of our customers, our ability to grow our business and sell our subscription offerings may be harmed. Our strategic partners may be adversely affected by temporary office closures and travel restrictions related to the COVID-19 pandemic and be unable to or less effective at selling our subscription offerings. Further, our strategic partners may cease marketing our subscription offerings with limited or no notice and with little or no penalty. The loss of a substantial number of our strategic partners, our possible inability to replace them, or the failure to recruit additional strategic partners could harm our results of operations. 

Our ability to achieve revenue growth in the future will depend in part on our success in maintaining successful relationships with our strategic partners, and in helping our partners enhance their ability to market and sell our subscription offerings. If we are unable to maintain our relationships with these strategic partners, our business, results of operations, financial condition or cash flows could be harmed.

If we are not successful in sustaining and expanding our international business, we may incur additional losses and our revenue growth could be harmed.

Our future results depend, in part, on our ability to sustain and expand our penetration of the international markets in which we currently operate and to expand into additional international markets. We depend on direct sales and our channel partner relationships to sell our subscription offerings and professional services in international markets. Our ability to expand internationally will depend upon our ability to deliver functionality and foreign language translations that reflect the needs of the international clients that we target. Our ability to expand internationally involves various risks, including the need to invest significant resources in such expansion, and the possibility that returns on such investments will not be achieved in the near future or at all in these less familiar competitive environments. We may also choose to conduct our international business through strategic alliances. If we are unable to identify strategic alliance partners or negotiate favorable alliance terms, our international growth may be harmed. In addition, we have incurred and may continue to incur significant expenses in advance of generating material revenue as we attempt to establish our presence in particular international markets. 

Sustaining and expanding our international business will also require significant attention from our management and will require us to add additional management and other resources in these new markets. Our ability to expand our

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business, attract talented employees, maintain consistent sales and marketing practices and standards across regions, and enter into channel partnerships in an increasing number of international markets requires considerable management attention and resources and is subject to the particular challenges of supporting a rapidly growing business in an environment of multiple languages, cultures, customs, legal systems, alternative dispute systems, regulatory systems, commercial infrastructures and technology infrastructure. If we are unable to grow our international operations in a timely and effective manner, we may incur additional losses and our revenue growth could be harmed.

Our business is substantially dependent on sales leads from digital marketing efforts and if we are unable to generate significant volumes of such leads, traffic to our websites and our revenue may decrease.

We utilize digital marketing channels, such as paid and free online search, display advertising, email and social media, in order to direct potential customers interested in our solution to our websites and generate sales leads. Many of these potential customers find our websites by searching for data integration solutions through Internet search engines, particularly Google. A critical factor in attracting potential customers to our websites is how prominently our websites are displayed in response to search inquiries. If we are listed less prominently or fail to appear in search result listings for any reason, visits to our websites by customers and potential customers could decline significantly and we may not be able to replace this traffic. Furthermore, if the costs associated with our digital marketing channels increase, we may be required to increase our sales and marketing expenses, which may not be offset by additional revenue, and our business and results of operations could be adversely affected.

If we are not able to maintain and enhance our brands, our business and results of operations may be adversely affected. 

We believe that the brand identities that we have developed have contributed significantly to the success of our business. We also believe that maintaining and enhancing our brands is important to expanding our customer base and attracting talented employees. In order to maintain and enhance our brands, we may be required to make further investments that may not be successful. Maintaining our brands will depend in part on our ability to remain a leader in data integration and managementintegrity technology and our ability to continue to provide high-quality offerings. If we fail to promote and maintain our brands, or if we incur excessive costs in doing so, our business, financial condition, results of operations and cash flows may be harmed.

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Reliance on sales at the end of the quarter could cause our revenue for the applicable period to fall below expected levels. 

As a result of customer buying patterns, we have historically received a substantial portion of subscriptions during the last month or later of each fiscal quarter. If expected sales at the end of any fiscal quarter is delayed for any reason, including the failure of anticipated purchase orderspurchases to materialize, particularly larger deals that may be dictated by a customer’s internal evaluation process outside of our control, our inability to release new products on schedule, any failure of our systems related to order review and processing, or any delays in order fulfillment based on trade compliance requirements, our cash flows and results of operations for that quarter, and our revenue for subsequent periods could fall below our expectations and the estimates of analysts, which could adversely impact our business and results of operations and cause a decline in the market price of our ADSs.

The seasonality of our business can create variance in our quarterly bookings,purchases, subscription revenue and cash flows from operations. 

We operate on a December 31 fiscal year end and believe that there are seasonal factors which may cause us to experience lower levels of sales in our first fiscal quarter ending March 31 as compared with other quarters. We believe that this seasonality results from a number of factors, including:

Companies using their IT budget at the end of the calendar year resulting in higher sales activity in the quarter ending December 31;

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Sales personnel being compensated on annual plans and finalizing sales transactions in the quarter ending December 31, thereby exhausting most of their sales pipeline for the quarter ending December 31; and
Recruiting sales personnel primarily in the first and second quarters, which leads to greater sales productivity in the second half of the fiscal year.

Additionally, to the extent we experience lower new customer bookingspurchases in earlier quarters, the resulting reduced subscription revenue may not be reflected in our operating results until subsequent quarters. We believe that these seasonal trends have been masked in recent periods due to our growth, but we anticipate that they may be more pronounced in future periods.

Our future quarterly results may fluctuate significantly, which could adversely affect the trading price of our ADSs.

Our results of operations, including the levels of our revenue, cost of revenue, gross margin, operating expenses, cash flow and deferred revenue, have fluctuated from quarter-to-quarter in the past and may continue to vary significantly in the future so that period-to-period comparisons of our results of operations may not be meaningful. Accordingly, our financial results in any one quarter should not be relied upon as indicative of future performance. Our quarterly financial results may fluctuate as a result of a variety of factors, many of which are outside of our control, may be difficult to predict, and may or may not fully reflect the underlying performance of our business. Because the timing and amount of our revenue is difficult to forecast and because our operating costs and expenses are relatively fixed in the short term, ifIf our revenue does not meet our expectations, we are unlikely to be able to adjust our spending to levels commensurate with our revenue. As a result, the effect of revenue shortfalls on our results of operations may be more accentuated, and these and other fluctuations in quarterly results may negatively affect the market price of our ADSs.

Factors that may cause fluctuations in our quarterly financial results include, but are not limited to, those listed below:

Our ability to attract and retain new customers;
The addition or loss of enterprise customers;
Our ability to successfully expand our business domestically and internationally;
Our ability to gain new channel partners and retain existing channel partners;
Our ability to successfully integrate new leadership team members within our organization;
Fluctuations in the growth rate of the overall market that our solution addresses;
Fluctuations in the mix of our revenue;

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The amount of contractsubscription revenue that we recognize ratably as the proportion of our business represented by cloud increases;
The amount and timing of operating expenses related to the maintenance and expansion of our business and operations, including continued investments in sales and marketing, research and development and general and administrative resources;
Network outages or performance degradation of our cloud service;
Actual or perceived security breaches and incidents;
General economic, industry and market conditions;
Travel restrictions, shelter-in-place orders and other social distancing measures implemented to combat the COVID-19 outbreak, and their effects on economic, industry and market conditions, IT spending budgets and our ability to conduct business;
Customer renewal rates;
Increases or decreases in the number of elements of our subscription offerings or pricing changes upon any renewals of customer agreements;
Changes in our pricing policies or those of our competitors;
The budgeting cycles and purchasing practices of customers;
Decisions by potential customers to purchase alternative solutions from larger, more established vendors, including from their primary software vendors;
Decisions by potential customers to develop in-house solutions as alternatives to our platform;
Insolvency or credit difficulties confronting our customers, which could adversely affect their ability to purchase or pay for our software and services;
Delays in our ability to fulfillimplement our customers’ orders;
Seasonal variations in sales of our solution;
The cost and potential outcomes of future litigation or other disputes;

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Future accounting pronouncements or changes in our accounting policies;
Our overall effective tax rate, including impacts caused by any reorganization in our corporate tax structure and any new legislation or regulatory developments;
Fluctuations in share-based compensation expense;
Fluctuations in foreign currency exchange rates;
The timing and success of new products, features and service introductions by us or our competitors or any other change in the competitive dynamics of our industry, including consolidation among competitors, customers or strategic partners;
The timing of expenses related to the development or acquisition of technologies or businesses and potential future charges for impairment of goodwill from acquired companies; and
Other risk factors described in this Quarterly Report.

Our current research and development efforts may not produce successful products or features that result in significant revenue, cost savings or other benefits in the near future, if at all. 

Developing our products and related enhancements is expensive. Our investments in research and development may not result in significant design improvements, marketable products or features, or may result in products that are more expensive than anticipated. Additionally, we may not achieve the cost savings or the anticipated performance improvements we expect, and we may take longer to generate revenue, or generate less revenue, than we anticipate. Our future plans include significant investments in research and development and related product opportunities. We believe that we must continue to dedicate a significant amount of resources to our research and development efforts to maintain our competitive position.position, including through the use of external consultant resources. However, we may not receive significant revenue from these investments in the near future, if at all, or these investments may not yield the expected benefits, either of which could adversely affect our business and results of operations.

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Failure to protect our proprietary technology and intellectual property rights could substantially harm our business and results of operations. 

Our success depends to a significant degree on our ability to protect our proprietary technology, methodologies, know-how and our brand. We rely on a combination of trade secrets, trademarks, copyrights, contractual restrictions, patents and other intellectual property laws and confidentiality procedures to establish and protect our proprietary rights. However, the steps we take to protect our intellectual property may be inadequate. We will not be able to protect our intellectual property if we are unable to enforce our rights or if we do not detect unauthorized use of our intellectual property, including any intellectual property, including trading secrets, obtained through a breach of our information technology systems. IfIn fact, in the past we failhave experienced breaches into our information technology systems that could have resulted in unauthorized access to our intellectual property. As a result of past breaches or a failure in the future to protect our intellectual property rights adequately, ourcompetitors may gain access to our technology and our business may be harmed. In addition, defending our intellectual property rights might entail significant expense. Any patents, trademarks, or other intellectual property rights that we have or may obtain may be challenged by others or invalidated through administrative process or litigation. As of September 30, 2019,March 31, 2020, we had one issued patent and one pending patent application. If we decide to seek further patent protection in the future, we may be unable to obtain any patent protection for our technology. In addition, our issued patent and any patents issued in the future may not provide us with competitive advantages or may be successfully challenged by third parties. Furthermore, legal standards relating to the validity, enforceability and scope of protection of intellectual property rights are uncertain. Despite our precautions, it may be possible for unauthorized third parties to copy our products and use information that we regard as proprietary to create products and services that compete with ours. Effective patent, trademark, copyright and trade secret protection may not be available to us in every country in which our products are available. We may be unable to prevent third parties from acquiring domain names or trademarks that are similar to, infringe upon, or diminish the value of our trademarks and other proprietary rights. The laws of some foreign countries may not be as protective of intellectual property rights as those in the United States, and mechanisms for enforcement of intellectual property rights may be inadequate. As we expand our international activities, our exposure to unauthorized copying and use of our products and proprietary information will likely increase. Accordingly, despite our efforts, we may be unable to prevent third parties from infringing upon or misappropriating our intellectual property.

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We enter into confidentiality and invention assignment agreements with our employees and consultants and enter into confidentiality agreements with other parties. These agreements, however, may not be effective in controlling access to and distribution of our proprietary information. Further, these agreements may not prevent our competitors from independently developing technologies that are substantially equivalent or superior to our products. 

In order to protect our intellectual property rights, we may be required to spend significant resources to monitor and protect our intellectual property rights. Litigation may be necessary in the future to enforce our intellectual property rights and to protect our trade secrets. Litigation brought to protect and enforce our intellectual property rights could be costly, time-consuming and distracting to management and could result in the impairment or loss of portions of our intellectual property. Further, our efforts to enforce our intellectual property rights may be met with defenses, counterclaims and countersuits attacking the validity and enforceability of our intellectual property rights. Our inability to protect our proprietary technology against unauthorized copying or use, as well as any costly litigation or diversion of our management’s attention and resources, could delay further sales or the implementation of our products, impair the functionality of our products, delay introductions of new products, result in our substituting inferior or more costly technologies into our products, or injure our reputation.

We could incur substantial costs as a result of any claim of infringement or other violations by us of another party’s intellectual property rights.

In recent years, there has been significant litigation involving patents, copyrights, trademarks, trade secrets and other intellectual property rights in the software industry. Companies providing software are increasingly bringing and becoming subject to suits alleging violations of proprietary rights, particularly patent infringement, misappropriation or other violations, and to the extent we gain greater market visibility, we face a higher risk of being the subject of intellectual property infringement, misappropriation or other claims. As of September 30, 2019,March 31, 2020, we had one issued patent

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and one pending patent application. As a result, we currently have a limited patent portfolio, which could prevent us from deterring patent infringement claims through our own patent portfolio, and our competitors and others may now and in the future have significantly larger and more mature patent portfolios than we have. The risk of patent litigation has been amplified by the increase in the number of a type of patent holder, which we refer to as a non-practicing entity, whose sole business is to assert such claims and against whom our own intellectual property portfolio may provide little deterrent value. We could incur substantial costs in prosecuting or defending any intellectual property litigation. If we sue to enforce our rights or are sued by a third-party that claims that we or our solution violates its intellectual property rights, the litigation could be expensive and could divert our management resources. Any intellectual property litigation to which we might become a party, or for which we are required to provide indemnification, may require us to do one or more of the following:

Cease selling or using products that incorporate the intellectual property that we allegedly infringe;
Make substantial payments for legal fees, settlement payments or other costs or damages;
Obtain a license, which may not be available on reasonable terms or at all, to sell or use the relevant technology; or
Redesign the allegedly infringing products to avoid infringement, which could be costly, time-consuming or impossible.

If we are required to make substantial payments or undertake any of the other actions noted above as a result of any intellectual property infringement or other claims against us or any obligation to indemnify our customers for such claims, such payments or actions could harm our business.

Our use of open source software could negatively affect our ability to sell our solution and subject us to possible litigation. 

A portion of our technologies incorporate open source software, and we expect to continue to incorporate open source software in our solution in the future. Few of the licenses applicable to open source software have been interpreted by courts, and there is a risk that these licenses could be construed in a manner that could impose unanticipated conditions or restrictions on our ability to commercialize our products. Moreover, if we cannot assure you

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that weincorporate or have not incorporated additional open source software in our software in a manner that is inconsistent with the terms of the applicable license or our current policies and procedures. If we fail to comply with these licenses,procedures, then we may be subject to certain requirements, including requirements that we offer our solutions that incorporate the open source software for no cost, that we make available source code for modifications or derivative works we create based upon, incorporating or using the open source software and that we license such modifications or derivative works under the terms of applicable open source licenses. If an author or other third-party that distributes such open source software were to allege that we had not complied with the conditions of one or more of these licenses, we could be required to incur significant legal expenses defending against such allegations and could be subject to significant damages, enjoined from the sale of our solutions that contained the open source software and required to comply with onerous conditions or restrictions on these solutions, which could disrupt the distribution and sale of these solutions. In addition, there have been claims challenging the ownership rights in of open source software against companies that incorporate open source software into their products, and the licensors of such open source software provide no warranties or indemnities with respect to such claims. In any of these events, we and our customers could be required to seek licenses from third parties in order to continue offering our products, and to re-engineer our products or discontinue the sale of our products in the event re-engineering cannot be accomplished on a timely basis. We and our customers may also be subject to suits by parties claiming infringement due to the reliance by our solutions on certain open source software, and such litigation could be costly for us to defend or subject us to an injunction. Any of the foregoing could require us to devote additional research and development resources to re-engineer our solutions, could result in customer dissatisfaction, and may adversely affect our business, results of operations and financial condition.

We may be the subject of litigation which, if adversely determined, could harm our business and operating results.

Our business is subject to regulation by various federal, state, local and foreign governmental agencies, including agencies responsible for monitoring and enforcing employment and labor laws, workplace safety, product safety,

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environmental laws, consumer protection laws, anti-bribery laws, import/export controls, federal securities laws and tax laws and regulations. Noncompliance with applicable regulations or requirements could subject us to investigations, sanctions, mandatory product recalls, enforcement actions, disgorgement of profits, fines, damages and civil and criminal penalties or injunctions. We are, and may in the future be, subject to legal claims arising in the normal course of business, including patent, copyright, trade secret, commercial, product liability, employment, class action, whistleblower and other litigation and claims. An unfavorable outcome on any litigation matter could require that we pay substantial damages. In addition, we may decide to settle any litigation, which could cause us to incur significant costs.  

The outcome of litigation and other claims or lawsuits is intrinsically uncertain. Management’s view of the litigation might also change in the future. Actual outcomes of litigation and other claims or lawsuits could differ from the assessments made by management in prior periods, which are the basis for our accounting for these litigations and claims under generally accepted accounting principles in the United States, or GAAP. A settlement or an unfavorable outcome on any litigation matter could have a material adverse effect on our business, operating results, reputation, financial position or cash flows. In addition, responding to any action will likely result in a significant diversion of management’s attention and resources and an increase in professional fees. Enforcement actions and sanctions could harm our business, operating results and financial condition.

In connection with the operation of our business, we collect, store, transfer and otherwise process certain personal data and personally identifiable information. As a result, our business is subject to a variety of federal, state, foreign government and industry regulations, as well as self-regulation, related to privacy, data security and data protection. Our actual or perceived failure to protect personal data and other information could have an adverse effect on our business.

A wide variety of provincial, state, nationalPrivacy, security, and international laws and regulations, including the European Union’s General Data Protection Regulation, or GDPR, apply to the collection, use, retention, protection, disclosure, transfer and other processing of personal data and other information. These data protection have become significant issues in the United States, Europe and privacy-related lawsin other jurisdictions where we offer our products. The regulatory frameworks for privacy, security, and regulationsdata protection issues worldwide are rapidly evolving, and being tested in courts, likely to remain uncertain for the foreseeable future and may result in ever-increasing regulatory and public scrutiny as well as escalating levels of enforcement and sanctions. For example, administrative fines underFederal, state, and foreign government bodies and agencies have in the GDPR can be as great as 20 million eurospast adopted, and may in the future adopt, new laws and regulations or four percent of annual global turnover, whichever is highest. Any actual or perceived loss, impropermay make amendments to existing laws and regulations affecting privacy, security and data protection, including collection, use, retention, or misuseprotection, disclosure, transfer and other processing of personal data personal information, or other information or any actual or alleged violations of laws and regulations relating to privacy, data protection or data security, and any relevant claims, could result in regulatory investigations, enforcement actions, private litigation or other proceedings against us, with related consequences potentially including fines, imprisonment of company officials and public censure, consent decrees or

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other orders that may hamper our ability to conduct business or adapt our business, claims for damages by customers and other affected individuals, damage to our reputationinformation. Industry organizations also regularly adopt and market position and loss of goodwill (bothadvocate for new standards in relation to existing customers and prospective customers), any of which could have an adverse effect on our operations, financial performance and business. Evolvingthese areas.

Moreover, evolving and changing definitions of personal data and personal information, within the European Union, the United States and elsewhere, especially relating to classification of IP addresses, machine identification, location data and other information, may limit or inhibit our ability to operate or expand our business, including limiting strategic partnerships that may involve the sharing of data. Any perception of privacy, data protection,security, or data securityprotection concerns or an inability to comply with applicable laws, regulations, policies, industry standards, contractual obligations or other legal obligations, even if unfounded, may result in additional cost and liability to us, harm our reputation and inhibit adoption of our products by current and future customers, and adversely affect our business, financial condition and operating results.

We have implemented and maintain security measures intended to protect personal data and personally identifiable information within our control. However, our security measures, and thoseresults of our vendors, remain vulnerable to various threats posed by hackers and criminals as well as employee error, misconduct or inadvertent mistakes. If our security measures, or those of our vendors, are overcome and information, including personal data or personally identifiable information that we collect or store becomes subject to unauthorized access or acquisition, or loss or misuse, we may be required to comply with costly and burdensome breach notification obligations and may otherwise incur substantial costs in connection with remediating and otherwise responding to any such incident. Additionally, if any security incident occurs or is perceived to have occurred, we may be subject to investigations, enforcement actions and private lawsuits. Any actual or perceived data security incident also is likely to generate negative publicity and have a negative effect on our business. We have been subject to security breaches resulting in unauthorized access to information from certain of our repositories, hosted by a third-party provider, and from a separate cloud services platform, which could subject us to the risks described above.

Although we incur significant costs in an effort to detect and prevent security breaches and other security-related incidents, we expect our costs will increase as we make improvements to our systems and processes to prevent future security incidents. In addition, we may face increased costs for these matters in the event of an actual or perceived future security breach or other security-related incident.

Furthermore, while our insurance policies include liability coverage for certain liabilities that we may incur in connection with any security breach or other security incident, we could be subject to damages or other liabilities that exceed our insurance coverage. Our insurance coverage may not be adequate for liabilities actually incurred, continue to be available to us on economically reasonable terms, or at all, and any insurer might deny coverage as to any future claim. The successful assertion of one or more large claims against us that exceed available insurance coverage, or the occurrence of changes in our insurance policies, including premium increases or the imposition of large deductible or co-insurance requirements, could have a material adverse effect on our business, including our financial condition, operating results, and reputation.

In connection with the operation of our business, we collect, store, transfer and otherwise process certain personal data and personally identifiable information. As a result, our business is subject to a variety of federal, state, foreign government and industry regulations, as well as self-regulation, related to privacy, data security and data protection.

Privacy, data protection and security have become significant issues in the United States, Europe and in other jurisdictions where we offer our products. The regulatory frameworks for privacy, data protection and information security issues worldwide are rapidly evolving and are likely to remain uncertain for the foreseeable future. Federal, state, or foreign government bodies or agencies have in the past adopted, and may in the future adopt, new laws and regulations or may make amendments to existing laws and regulations affecting data protection, data privacy and/or security. Industry organizations also regularly adopt and advocate for new standards in these areas. If we fail to comply with any of these laws or standards, we may be subject to investigations, enforcement actions, civil litigation, fines and other penalties, all of which may generate negative publicity and have a negative impact on our business.operations. 

In the United States, we may be subject to investigation and/or enforcement actions brought by federal agencies and state attorneys general and consumer protection agencies. We publicly post notices and other documentation

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regarding our practices concerning the processing, use and disclosure of personally identifiable information and other data. Although we endeavor to comply with our published notices and documentation, we may at times fail to do so or be alleged to have failed to do so. The publication of our privacy notices and other documentation that provide promises and assurances about privacy, data protection,security, and data securityprotection can subject us to potential state and federal action if they are found to be deceptive, unfair, or misrepresentative of our actual practices.

Additionally,At the federal level, we have reviewed our privacy, security, and data protection policies and procedures in regard to our role as a business associate for customers that are covered entities and as a sub-business associate for customers that are business associates under the Health Insurance Portability and Accountability Act, which we refer to as HIPAA.

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As a business associate we are subject to the privacy, security, data breach notification, and enforcement rules (the “HIPAA Rules”) promulgated pursuant to HIPAA by the Department of Health and Human Services, or HHS. In addition to contractual obligations with our customers that are covered entities or business associates, should we be deemed in violation of the HIPAA Rules as a result of an audit from HHS, we may be exposed to civil and criminal liabilities. State Attorneys General also have the authority to bring civil actions on behalf of state residents for violations of the HIPAA Rules, obtain damages on behalf of state residents, or to enjoin further violations of the HIPAA Rules.

At the state level, on June 28, 2018, California enacted the California Consumer Privacy Act, or CCPA, that will,which became effective on January 1, 2020. The CCPA, among other things, requirerequires covered companies to provide new disclosures to California consumers, and afford such consumers new abilities to opt-out of certain sales of personal information, and other information, when it goes into effect on January 1, 2020.information. The CCPA has been amended on multiple occasions and is the subject of several rounds of proposed regulations offrom the California Attorney General that were released on October 10, 2019.General. Aspects of the CCPA and its interpretation remain unclear at this time. We cannot fullypredict the impact of the CCPA on our business or operations, but it may require us to modify our data processing practices and policies and to incur substantial costs and expenses in an effort to comply.

Internationally, virtually every jurisdiction in which we operate has established its own dataprivacy, security privacy and data protection legal frameworks with which we or our customers must comply. In the European Union, the GDPR replaced prior European Union data protection law as of May 25, 2018. The GDPR imposes additional obligations and risk upon our business and increases substantially the penalties to which we could be subject in the event of any non-compliance. Administrative fines under the GDPR can be as great as 20 million euros or four percent of annual global turnover, whichever is highest. We have incurred substantial expense in complying with the obligations imposed by the GDPR and we may be required to make significant changes in our business operations in connection with compliance with the GDPR, all of which may adversely affect our revenue and our business overall. Additionally, because the GDPR contains a number of obligations that differ from previously-effective data protection legislation in the European Union, and because the GDPR’s enforcement history is limited, we are unable to predict how certain obligations under the GDPR may be applied to us. Despite our efforts to attempt to comply with the GDPR, a regulator may determine that we have not done so and subject us to fines and public censure, which could harm our company.

Among other requirements, the GDPR regulates transfers of personal data outside of the European Economic Area, or EEA, to third countries that have not been found to provide adequate protection to such personal data, including the United States. We have undertaken certain efforts to conform transfers of personal data from the EEA to the United States and other jurisdictions based on our understanding of current regulatory obligations and the guidance of data protection authorities, including the use of standard contractual clauses approved by the European Commission.Commission and our certifications under the EU-US and Swiss-US Privacy Shield Frameworks. Despite this,these measures, we may be unsuccessful in transferring such data from the EEA in a manner that conforms to data protection requirements in the EEA, in particularincluding as a result of continued legal and legislative activity within the European Union that has challenged or called into question multiple means of data transfers to countries that have not been found to provide adequate protection for personal data.

Further, If any basis on which we rely to transfer personal data outside of the EEA is invalidated, we could be required to change our data transfer policies and procedures, which could result in June 2016,increased compliance costs and may disrupt our operations. In addition, we are subject to the United Kingdom votedenforcement of the Federal Trade Commission with respect to leave the European Union, commonly referred to as “Brexit,”our compliance with the United Kingdom’s membershipEU-US and Swiss-US Privacy Shield Principles.

The GDPR also gave more weight to other existing EU data protection rules, and in particular the Privacy and Electronic Communications Directive 2002/58/EC (or ePrivacy Directive), which regulates electronic marketing activities in the European Union presently scheduledEEA. The ePrivacy Directive has strict rules restricting communication with individuals for marketing purposes, and these rules have been implemented heterogeneously by EU member states. To comply with local legal requirements, we have incurred significant costs to end automaticallyattempt to ensure that our electronic marketing activities are (1) adapted to the legal framework of the relevant EU member state in which we are sending electronic marketing communication, and (2) updated regularly to address changes in local case law and, as appropriate, privacy recommendations from local authorities. Failure to comply with the ePrivacy Directive and its implementing rules exposes us to additional reputational and financial risk under the GDPR.

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Further, on January 31, 2020, absent a withdrawal agreement or an agreement for a further extension of the withdrawal agreement between the United Kingdom andleft the European Union.Union (commonly referred to as “Brexit”). Brexit may lead to further legislative and regulatory changes. The United Kingdom Data Protection Act that substantially implements the GDPR became law in May 2018.2018, and it has undergone additional statutory amendments further aligning it with the GDPR. It remains unclear, however, how United Kingdom data protection laws or regulations will develop in the medium to longer term and how data transfers to and from the United Kingdom will be regulated.

Owing to thisthe regulatory environment and sentiment regarding international data transfers, we may also experience hesitancy, reluctance, or refusal by European or multi-national customers to continue to use our platform. We may find it necessary or appropriate to establish systems to maintain personal data originating from certain countries or regions within those countries or regions. This may involve substantial expense and may cause us to need to divert resources from other aspects of our business, all of which may adversely affect our business.

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In addition, some countries are considering or have enacted legislation, such as the Japan Act on Protection of Personal Information, which we are subject to, requiring local storage and processing of data that could increase the cost and complexity of delivering our services.

In addition to government regulation, privacy advocates and industry groups may propose new and different self-regulatory standards that may legally or contractually apply to us. One example of such a self-regulatory standard is the Payment Card Industry Data Security Standard, or PCI DSS, which relates to the processing of payment card information. In the event we fail to comply with the PCI DSS, fines and other penalties could result, and we may suffer reputational harm and damage to our business. We may also be bound by and agree to contractual obligations to comply with other obligations relating to privacy, data protectionsecurity, or data security,protection, such as particular standards for information security measures. Further, we expect that there will continue to be changes in interpretations of existing laws and regulations, or new proposed laws and regulations concerning privacy, security, and data protection and information security.protection. We cannot yet determine the impact these laws and regulations or changed interpretations may have on our business, but we anticipate that they could impair our or our customers’ ability to collect, use or disclose information relating to consumers, which could decrease demand for our platform, increase our costs and impair our ability to maintain and grow our customer base and increase our revenue.

BecauseMoreover, because the interpretation and application of many laws and regulations relating to privacy, security, and data protection, and information security, along with mandatory industry standards, are uncertain, it is possible that these laws, regulations and standards, or contractual obligations to which we are or may become subject, may be interpreted and applied in a manner that is inconsistent with our existing or future data management practices or the features of our products,products. Any actual or perceived loss, improper retention or misuse of personal data, personal information, or other information or any actual or alleged violations of laws and weregulations relating to privacy, security, or data protection could faceresult in us facing regulatory investigations, enforcement actions, fines, lawsuits and other claims (including from customers and individuals), penalties, consent decrees or other orders that may hamper our ability to conduct business or adapt our business, and liability, including potential criminal liability of company executives, and we could find it necessary or appropriate to fundamentally change our products, or our practices, which could have an adverse effect on our business. Any actual or perceived inability to adequately address privacy, data protectionsecurity, and data securityprotection concerns, even if unfounded, or to comply with applicable privacy, data protectionsecurity, and data securityprotection laws, regulations, policies or other obligations, could result in additional cost and liability to us, damage our reputation and market position (both in relation to existing customers and prospective customers), cause us to lose goodwill, inhibit sales and adversely affect our operations, financial performance and business. Furthermore, the costs of compliance with, and other burdens imposed by, the laws, regulations and policies that are applicable to the businesses of our customers may limit the use and adoption of, and reduce the overall demand for, our products. Privacy, data protectionsecurity, and data securityprotection concerns, whether valid or not, valid, may inhibit market adoption of our products, particularly in certain industries and foreign countries. If we are not able to adjust to changing laws, regulations and standards in these areas, our business may be harmed.

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We are subject to governmental export and import controls and economic sanctions that could impair our ability to compete in international markets or subject us to liability if we violate these controls.

Our business activities are subject to U.S. export controls, specifically the Export Administration Regulations, and economic sanctions enforced by the Office of Foreign Assets Control. Because our products use encryption, certain of our products are subject to U.S. export controls and may be exported from the United States only with the required export license or through an export license exception. Obtaining the necessary export license for a particular sale may be time-consuming and may result in the delay or loss of sales opportunities. Furthermore, U.S. export control laws and economic sanctions prohibit the shipment of certain products and services to countries, governments and persons targeted by U.S. sanctions. The inclusion of one of our foreign customers on any U.S. Government sanctioned persons list, including but not limited to the U.S. Department of Commerce’s List of Denied Persons and the U.S. Department of Treasury’s List of Specially Designated Nationals and Blocked Persons List, may also be material to our business. We take precautions to prevent our products and services from being exported in violation of these laws and, we have advised our channel partners and distributors that they must also comply with the laws when working with the Company.

Any failure to comply with the U.S. export requirements, U.S. customs regulations, U.S. economic sanctions, or other laws could result in the imposition of penalties against the Company or individuals responsible for any such violations. The penalties may include substantial civil and criminal fines, incarceration for responsible employees and managers, the possible loss of export or import privileges and reputational harm. 

In addition, various countries regulate the import of certain encryption technology, including through import permit and license requirements, and have enacted laws that could limit our ability to distribute our products or could limit our

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customers’ ability to implement our products in those countries. Changes in our products or changes in export and import regulations may create delays in the introduction of our products into international markets, prevent our customers with international operations from deploying our products globally or, in some cases, prevent or delay the export or import of our products to certain countries, governments, or persons altogether. Any change in export or import regulations, economic sanctions or related legislation, shift in the enforcement or scope of existing regulations, or change in the countries, governments, persons, or technologies targeted by such regulations, could result in decreased use of our products by, or our decreased ability to export or sell our products to, existing or potential customers with international operations. Any decreased use of our products or limitation on our ability to export to or sell our products in international markets would likely adversely affect our business, financial condition and results of operations.

Our international operations and expansion expose us to several risks.

During the three months ended March 31, 2020 and the years ended December 31, 20172019 and 2018, and the nine months ended September 30, 2019, total revenue generated outside of France and the Americas was 38.2%41.5%, 41.2%42.5% and 42.1%41.4% of our total revenue, respectively. Our primary research and development operations are located in France, the United States, China and Germany. In addition, we currently have international offices outside of France, China, Germany and the United States, which focus primarily on selling and implementing our solution in those regions. In the future, we may expand to other international locations. Our current international operations and future initiatives will involve a variety of risks, including:

Unexpected changes in regulatory requirements, taxes, trade laws, tariffs, export quotas, custom duties or other trade restrictions;
Government trade restrictions, including those which may impose restrictions, including prohibitions, on the exportation, re-exportation, sale, shipment or other transfer of programming, technology, components and/or services to foreign persons;
Changes in diplomatic and trade relationships, including new tariffs, trade protectionsprotection measures, import or export licensing requirements, trade embargoes and other trade barriers;
Tariffs imposed by the U.S. government on goods from other countries and tariffs imposed by other countries on U.S. goods, including the tariffs implemented and additional tariffs that have been proposed by the U.S. government on various imports from China, Canada, Mexico and the European Union and by the governments of these jurisdictions on certain U.S. goods, and any other possible tariffs that may be imposed on services such as ours, the scope and duration of which, if implemented, remains uncertain;

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Different labor regulations, especially in the European Union, where labor laws are generally more advantageous to employees as compared to the United States, including deemed hourly wage and overtime regulations in these locations;
Exposure to many onerous and potentially inconsistent privacy, data protectionsecurity, and data securityprotection laws and regulations, particularly in the European Union;
Changes in a specific country’s or region’s political or economic conditions;
The impact of pandemics and epidemics, like COVID-19, on global and regional economic conditions, international and domestic travel, and IT spending budgets;
Deterioration of political relations between the U.S.United States and France, the United Kingdom, Germany and Japan, which could have a material adverse effect on our sales and operations in these countries;
Challenges inherent to efficiently managing an increased number of employees over large geographic distances, including the need to implement appropriate systems, policies, benefits and compliance programs;
Risks resulting from changes in currency exchange rates and the implementation of exchange controls, including restrictions promulgated by the Office of Foreign Assets Control of the U.S. Department of the Treasury and other similar trade protection regulations and measures in the United States or in other jurisdictions;
Reduced ability to timely collect amounts owed to us by our clients in countries where our recourse may be more limited;
Limitations on our ability to reinvest earnings from operations derived from one country to fund the capital needs of our operations in other countries;
Limited or unfavorable intellectual property protection;
Exposure to liabilities under anti-corruption and anti-money laundering laws, including the U.S. Foreign Corrupt Practices Act of 1977, as amended, and similar applicable laws and regulations in other jurisdictions; and

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Restrictions on repatriation of earnings.

Furthermore, weak domestic or global economic conditions, fear or anticipation of such conditions, or uncertainty how the U.S. or foreign governments will act with respect to tariffs, international trade agreements and policies, and the COVID-19 pandemic, could adversely affect our business, financial condition, results of operations and prospects in a number of ways, including lower prices for our products, reduced sales and lower or no growth. For example, the global macroeconomic environment could be negatively affected by, among other things, instability in global economic markets resulting from the COVID-19 pandemic, increased U.S. trade tariffs and trade disputes between the U.S. and other countries, instability in the global credit markets, the impact and uncertainty regarding global central bank monetary policy, risingchanges in interest rates and increased inflation, including the recent rise in U.S. interest rates, the instability in the geopolitical environment as a result of the United Kingdom “Brexit” decision to withdrawKingdom’s withdrawal from the European Union, economic challenges in China and ongoing U.S. and foreign governmental debt concerns. Such challenges have caused, and are likely to continue to cause, uncertainty and instability in local economies and in global financial markets, particularly if any future sovereign debt defaults or significant bank failures or defaults occur. Market uncertainty and instability in Europe, Asia or Asiathe United States could intensify or spread further, particularly if ongoing stabilization efforts prove insufficient. Continuing or worsening economic instability could adversely affect sales of our products. ContinuedMoreover, continued turmoil in the geopolitical environment in many parts of the world may also affect the overall demand for our products. In fact, we anticipate that current political and economic conditions in Europe may negatively impact revenue growth in our Europe, Middle East and Africa region. A prolonged period of economic uncertainty or a downturn may also significantly affect financing markets, the availability of capital and the terms and conditions of financing arrangements, including the overall cost of financing. Circumstances may arise in which we need, or desire, to raise additional capital, and such capital may not be available on commercially reasonable terms, or at all.

We have limited experience in marketing, selling and supporting our solutionsolutions outside of France, the United Kingdom, the United States, Germany and Japan. If we invest substantial time and resources to expand our international operations and are unable to do so successfully and in a timely manner, our business and results of operations will suffer. 

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Additionally, operating in international markets also requires significant management attention and financial resources. The investment and additional resources required in establishing operations in other countries may not produce desired levels of revenue or profitability.

We are exposed to fluctuations in currency exchange rates, which could negatively affect our financial condition and results of operations.

A portion of our subscription agreements and operating expenses are incurred outside the United States and denominated in foreign currencies and are subject to fluctuations due to changes in foreign currency exchange rates, particularly changes in the euro. As a result of COVID-19, foreign currency exchange rates have been and could continue to be subject to increased volatility. The strengthening of the U.S. dollar increases the real cost of our products to some of our customers outside of the United States where we price in U.S. dollar instead of local currency, leading to delays in the purchase of our products and the lengthening of our sales cycle. IfThe U.S. dollar has strengthened against the euro since early 2018 and if the U.S. dollar continues to strengthen, this could adversely affect our financial condition and results of operations. In addition, increased international sales in the future, including through our channel partners and other partnerships, may result in greater foreign currency denominated sales, increasing our foreign currency risk. Moreover, operating expenses incurred outside the United States and denominated in foreign currencies are increasing and are subject to fluctuations due to changes in foreign currency exchange rates. If we are not able to successfully hedge against the risks associated with currency fluctuations, our financial condition and results of operations could be adversely affected. To date, we have not entered into any hedging transactions in an effort to reduce our exposure to foreign currency exchange risk. While we may decide to enter into hedging transactions in the future, the availability and effectiveness of these hedging transactions may be limited and we may not be able to successfully hedge our exposure, which could adversely affect our financial condition and results of operations.

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Exposure to United Kingdom political developments, including the outcomeimpact of the United Kingdom referendum on membership in the European Union,“Brexit”, could have a material adverse effect on us.

On June 23, 2016, a referendum was held onJanuary 31, 2020, the United Kingdom’s membership inKingdom, or UK, left the European Union, the outcome ofor EU, which was a vote in favor of leaving the European Union.is commonly referred to as “Brexit”. The United Kingdom’s vote to leavewithdrawal from the European Union creates an uncertain political and economic environment in the United Kingdom and potentially across other European Union member states, for the foreseeable future, including during any period while the UK negotiates terms of any UK exit fromtrade with the European Union are being negotiated.

Article 50 of the Treaty of the European Union, or Article 50, allows a member state to decide to withdrawand reviews and reforms regulations derived from the European Union in accordance with its own constitutional requirements. On March 29, 2017, the UK government delivered the Article 50 notice to the European Council. This started a period of up to two years of negotiations for the United Kingdom to exit from the European Union, although this period can be extended with the unanimous agreement of the European Council. Although the withdrawal of the UK from the EU was scheduled to take effect on March 29, 2019, the withdrawal agreement was extended until April 12, 2019, further extended until October 31, 2019, and again further extended until January 31, 2020. Given the history of extensions, it is unclear when and if such a withdrawal will take place. Without any further extension (and assuming that the terms of withdrawal have not already been agreed), the United Kingdom’sprior membership in the European Union would end automatically on January 31, 2020.

The delivery of the Article 50 notice means that the long-term nature of the United Kingdom’s relationship with the European Union is unclear and that there is considerable uncertainty as to when any such relationship will be agreed and implemented. In the interim, there is a risk of instability for both the United Kingdom and the European Union, as well as globally, which could adversely affect our results, financial condition and prospects. 

There is also a risk of the United Kingdom’s exit from the European Union being affected without mutually acceptable terms being agreed and that any terms of such exit could adversely affect our operating results, financial condition and prospects. Union.

The political and economic instability created by the United Kingdom’s vote to leavewithdrawal from the European Union has caused and may continue to cause significant volatility in global financial markets and the value of the Pound Sterling currency or other currencies, including the euro. We are exposed to the economic, market and fiscal conditions in the United Kingdom and the European Union and to changes in any of these conditions. We anticipate that current political and economic conditions in Europe may negatively impact revenue growth in our Europe, Middle East and Africa region. Depending on the terms reached regarding any exit from the European Union, it is possible that there may be adverse practical and/or operational implications on our business. 

A significant amount of the regulatory regime that applies to us in the United Kingdom is derived from European Union directives and regulations. For so long as theThe United Kingdom remains a member of the European Union, those sources of legislation will (unless otherwise repealed or amended) remain in effect. However, the United Kingdom exit, however, may change the legal and regulatory framework within which we operate in the United Kingdom. For example, the outcome of the referendumexit has created uncertainty with regard to the regulation of data protection in the United Kingdom. The GDPR became fully effective on May 25, 2018. Additionally, the United Kingdom implemented a Data Protection Act, effective May 25, 2018, that substantially implemented the GDPR. Given the timelines set out above, theThe GDPR has become applicable to the United Kingdom prior to the United Kingdom ceasing to be a member of the European Union.Union, and following the expiration of a transition period that is scheduled to end December 31, 2020. However, it is unclear how data protection in the United Kingdom will be regulated in the medium term, and how data transfers to and from the United Kingdom will be regulated after the United Kingdom ceases to be a member of the European Union.regulated. 

Consequently, the outcome of BrexitUnited Kingdom’s withdrawal from the European Union could adversely impact our operating results, financial condition and prospects.

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Because we conduct substantial operations in China, risks associated with economic, political and social events in China could negatively affect our business and results of operations.

We operate a research and development center in Beijing, China and may plan to continue to increase our presence in China. Our operations in China are subject to a number of risks relating to China’s economic and political systems, including:

A government-controlled foreign exchange rate and limitations on the convertibility of the Chinese Renminbi;
Uncertainty regarding the validity, enforceability and scope of protection for intellectual property rights and the practical difficulties of enforcing such rights;
Ability to secure our business proprietary information located in China from unauthorized acquisition;
Extensive government regulation;
Changing governmental policies relating to tax benefits available to foreign-owned businesses;
A relatively uncertain legal system; and
Instability related to continued economic, political and social reform.

Any actions and policies adopted by the government of the People’s Republic of China, particularly with regard to intellectual property rights, or any prolonged slowdown in China’s economy, could have an adverse effect on our business, results of operations and financial condition.

Further, at various times during recent years, the United States and China have had disagreements over political and economic issues. Controversies may arise in the future between these two countries. Any political or trade controversy between the United States and China could adversely affect the U.S. and European economies and materially and adversely affect the market price of our ADSs, our business, financial position and financial performance.

Our business could be negatively impacted by changes in the United States political environment.

There is significant ongoing uncertainty with respect to potential legislation, regulation and government policy at the federal level, as well as the state and local levels in the United States. Any such changes could significantly impact our business as well as the markets in which we compete. Specific legislative and regulatory proposals discussed during election campaigns and more recently that might materially impact us include, but are not limited to, changes to import and export regulations, income tax regulations and the U.S. federal tax code and public company reporting requirements. To the extent changes in the political environment have a negative impact on us or on our markets, our business, results of operation and financial condition could be materially and adversely impacted in the future.

Failure to comply with anti-bribery, anti-corruption and anti-money laundering laws, including the U.S. Foreign Corrupt Practices Act of 1977, as amended, or the FCPA, and similar laws associated with our activities outside of the United States could subject us to penalties and other adverse consequences.

We are subject to the FCPA, the U.S. domestic bribery statute contained in 18 U.S.C. § 201, the U.S. Travel Act, the USA PATRIOT Act, the United Kingdom Bribery Act of 2010, the French anti-corruption law known as “Sapin II” and possibly other anti-corruption, anti-bribery and anti-money laundering laws in countries in which we conduct activities. We face significant risks if we fail to comply with the FCPA and other anti-corruption and anti-bribery laws that prohibit companies and their employees and third-party intermediaries from authorizing, promising, offering or providing, directly or indirectly, improper payments or benefits to foreign government officials, political parties or candidates, employees of public international organizations and private-sector recipients for a corrupt purpose of obtaining or retaining business, directing business to any person, or securing any advantage. In many foreign countries, particularly in countries with developing economies, it may be a local custom that businesses engage in practices that are prohibited by the FCPA or other applicable laws and regulations. In addition, we use various third-party intermediaries to sell our solutions and conduct our business abroad. We, our channel partners, and our other third-party intermediaries may have direct or indirect interactions with officials and employees of government agencies or state-owned or affiliated entities and we may be held liable for the corrupt or other illegal activities of these third-party intermediaries, our employees, representatives, contractors, partners and agents, even if we do not explicitly authorize such activities. Although we continue to implement our FCPA/anti-corruption compliance program, some of our employees and agents, as well as those companies to which we outsource

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certain of our business operations, may nevertheless take actions in violation of our policies and applicable law, for which we may be ultimately held responsible.

Any violation of the FCPA, other applicable anti-bribery, anti-corruption laws and anti-money laundering laws could result in whistleblower complaints, adverse media coverage, investigations, loss of export privileges, severe criminal or civil sanctions and, in the case of the FCPA, suspension or debarment from U.S. government contracts, which could have a material and adverse effect on our reputation, business, results of operations and prospects. In addition, responding to any enforcement action may result in a materially significant diversion of management’s attention and resources and significant defense costs and other professional fees.

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A portion of our revenue is generated by sales to government entities, which are subject to a number of challenges and risks.

Sales to government entities are subject to a number of risks. Selling to government entities can be highly competitive, expensive and time-consuming, often requiring significant upfront time and expense without any assurance that these efforts will generate a sale. Government certification requirements for products like ours may change, thereby restricting our ability to sell into the U.S. federal government, U.S. state government, or foreign government sectors until we have attained the revised certification. Government demand and payment for our subscription offerings and professional services may be affected by public sector budgetary cycles and funding authorizations, with funding reductions or delays adversely affecting public sector demand for our subscription offerings and professional services.

Governmental entities often require contract terms that differ from our standard arrangements, including terms that can lead to those customers obtaining broader rights in our products than would be standard. Government entities may have statutory, contractual, or other legal rights to terminate contracts with our distributors and resellers for convenience or due to a default, and any such termination may adversely affect our future results of operations. Governments routinely investigate and audit government contractors’ administrative processes, and any unfavorable audit could result in the government refusing to continue buying our subscription offerings, a reduction of revenue, or fines or civil or criminal liability if the audit uncovers improper or illegal activities, which could adversely affect our results of operations in a material way.

We are exposed to the credit risk of some of our distributors, resellers and customers and to credit exposure in weakened markets, which could result in material losses.

We have programs in place that are designed to monitor and mitigate credit risks of some of our distributors, resellers and customers, and our credit exposure in weakened markets. However, these programs may not be effective in reducing our credit risks, especially as we expand our business internationally. If we are unable to adequately control these risks, our business, results of operations and financial condition could be harmed.

Unanticipated changes in effective tax rates, adverse outcomes resulting from examination of our income or other tax returns, and other aspects of our international operations and structure could expose us to greater than anticipated tax liabilities.

We are subject to income taxes in France, the United States and other jurisdictions, and our income tax obligations are based in part on our corporate structure and intercompany arrangements, including the manner in which we develop, value and use our intellectual property and the valuations of our intercompany transactions. Our effective tax rate could be adversely affected by changes in the mix of earnings and losses in countries with differing statutory tax rates, certain non-deductible expenses as a result of acquisitions, the valuation of deferred tax assets and liabilities, and changes in federal, state, or international tax laws and accounting principles. The tax laws applicable to our business are subject to interpretation and certain jurisdictions may aggressively interpret their laws in an effort to raise additional tax revenue. It is not uncommon for taxing authorities in different countries to have conflicting views with respect to, among other things, the manner in which the arm’s length standard is applied for transfer pricing purposes, the valuation of intellectual property, or the tax treatment of SaaS-basedsubscription software companies, which could increase our worldwide effective tax rate and harm our financial position and results of operations. It is possible that tax authorities may disagree with certain positions we have taken or may determine that the manner in which we operate our business does not achieve our

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intended tax consequences and any adverse outcome of such a review or audit could have a negative effect on our financial position and results of operations. Further, the determination of our worldwide provision for income taxes and other tax liabilities requires significant judgment by management, and there are transactions where the ultimate tax determination is uncertain. Although we believe that our estimates are reasonable, the ultimate tax outcome may differ from the amounts recorded in our condensed consolidated financial statements and may materially affect our financial results in the period or periods for which such determination is made.

On December 22, 2017, legislation commonly referred to as the Tax Cuts and Jobs Act, or the Tax Act, was enacted and significantly changed U.S. federal tax law. It includes several key tax provisions, including a reduction of the U.S. federal statutory tax rate to 21%, limitations on the use of net operating loss carryforwards and changes to the

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treatment of certain tax deductions which may affect our tax obligations in the future. If we attain profitability, these changes may materially impact the value and usability of our deferred tax assets and liabilities, which may impact our results of operations.

Taxing authorities may successfully assert that we should have collected or in the future should collect sales and use, value added or similar taxes, and we could be subject to liability with respect to past or future sales, which could adversely affect our financial results. 

The various jurisdictions in which we have sales and operations have different rules and regulations governing sales and use, value added, and similar taxes, and these rules and regulations are subject to varying interpretations that change over time. Certain jurisdictions in which we did not collect such taxes may assert that such taxes are applicable, which could result in tax assessments, penalties, and interest, and we may be required to collect such taxes in the future. Any tax assessments, penalties and interest, or future requirements may adversely affect our results of operations. Moreover, imposition of such taxes on us going forward will effectively increase the cost of our products to our customers and might adversely affect our ability to retain existing customers or to gain new customers in the areas in which such taxes are imposed.

Our ability to use our accumulated gross tax losses to offset future taxable income may be subject to certain limitations.

As of December 31, 2018,2019, we had accumulated gross tax losses in various jurisdictions of $229.9$290.5 million, which may be utilized against future income taxes. Limitations imposed by the applicable jurisdictions on our ability to utilize accumulated gross tax losses could cause income taxes to be paid earlier than would be paid if such limitations were not in effect and could cause such accumulated gross tax losses to expire unused, in each case reducing or eliminating the benefit of such accumulated gross tax losses. Furthermore, we may not be able to generate sufficient taxable income to utilize our accumulated gross tax losses before they expire. If any of these events occur, we may not derive some or all of the expected benefits from our accumulated gross tax losses.

Our failure to maintain certain tax benefits applicable to French technology companies may adversely affect our results of operations.

As a French technology company, we have benefited from certain tax advantages, including, for example, the French research tax credit (crédit d’impôt recherche), or CIR. The CIR is a French tax credit aimed at stimulating research and development. The CIR can be offset against French corporate income tax due and the portion in excess (if any) may be refunded at the end of a three fiscal-year period, subject to certain conditions. The CIR is reflected as an offset to our research and development expense. It is calculated based on our claimed amount of eligible research and development expenditures in France and represented $0.5 million for 2019, $0.5 million from 2018 and $0.6 million for 2017 and $0.5 million for 2018.. The French tax authority with the assistance of the Research and Technology Ministry may audit each research and development program in respect of which a CIR benefit has been claimed and assess whether such program qualifies in their view for the CIR benefit, in accordance with the French tax code (Code général des impôts) and the relevant official guidelines. If the French tax authority determines that our research and development programs do not meet the requirements for the CIR benefit, or that certain CIR rules were inconsistently applied, we could be liable for additional corporate tax, and penalties and interest related thereto, which could have a significant impact on our results of operations and future cash

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flows. Furthermore, if the French Parliament decides to eliminate, or reduce the scope or the rate of, the CIR benefit, either of which it could decide to do at any time, our results of operations could be adversely affected.

Prolonged economic uncertainties or downturns could harm our business.

Current or future economic downturns, fear or anticipation of such conditions, or uncertainty how the U.S. or foreign governments will act with respect to tariffs, international trade agreements and policies, could harm our business and results of operations, cause a decrease in corporate spending on enterprise software in general and slow down the rate of growth of our business. We anticipate that current macroeconomic conditions and uncertainty in Europe may result in slower revenue growth in our Europe, Middle East and Africa region. The U.S. and global macroeconomic environment could be negatively affected by, among other things, financial and credit market fluctuations, the impact and uncertainty regarding global central bank monetary policy, rising interest rates and increased inflation, changes in international trade relationships and trade disputes between the U.S. and other countries, instability in the geopolitical environment as a result of the United Kingdom “Brexit” decision to withdraw from the European Union, economic challenges in China, and terrorist attacks in the United States, Europe or elsewhere. A prolonged period of economic uncertainty or a downturn may also significantly affect financing markets, the availability of capital and the terms and conditions of financing arrangements, including the overall cost of financing. Circumstances may arise in which we need, or desire, to raise additional capital, and such capital may not be available on commercially reasonable terms, or at all. 

General worldwide economic conditions have experienced, and in the future may experience, a significant downturn. These conditions make it extremely difficult for our customers and us to forecast and plan future business activities accurately, and they could cause our customers to reevaluate their decision to purchase our products, which could delay and lengthen our sales cycles or result in cancellations of planned purchases. Furthermore, during challenging economic times our customers may face issues in gaining timely access to sufficient credit, which could impair their ability to make timely payments to us. If that were to occur, we may be required to increase our allowance for doubtful accounts, which would harm our results of operations. We have a significant number of customers in the financial services, technology, telecommunications, healthcare, manufacturing and retail industries. A substantial downturn in any of these industries may cause firms to react to worsening conditions by reducing their capital expenditures in general or by specifically reducing their spending on information technology. Customers in these industries may delay or cancel information technology projects or seek to lower their costs by renegotiating vendor contracts. To the extent purchases of our offerings are perceived by customers and potential customers to be discretionary, our revenue may be disproportionately affected by delays or reductions in general information technology spending. Also, subscription customers may choose to develop or utilize in-house support capabilities as an alternative to purchasing our subscription offerings. Moreover, competitors may respond to market conditions by lowering prices of subscription offerings. In addition, the increased pace of consolidation in certain industries may result in reduced overall spending on our subscription offerings. 

We cannot predict the timing, strength or duration of any economic slowdown, instability or recovery, generally or within any particular industry. If the economic conditions of the general economy or industries in which we operate worsen from present levels, our business, results of operations, financial condition and cash flows could be harmed.

Catastrophic events or man-made problems such as terrorism, may disrupt our business.

A significant natural disaster, such as an earthquake, fire or flood, or significant power outage could have an adverse impact on our business, results of operations and financial condition. Our functional corporate headquarters are located in the San Francisco Bay Area, a region known for seismic activity. In addition, the San Francisco Bay Area has been subject to power blackouts to mitigate the risk of wildfires and our functional corporate headquarters could be subject to such blackouts, potentially for an extended period of time. In the event our or our channel providers’partners’ abilities

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are hindered by any of the events discussed above, sales could be delayed, resulting in missed financial targets, such as revenue or cash flow, for a particular quarter. In addition, acts of terrorism, epidemics or pandemics, such as the outbreak of COVID-19, and other geopolitical unrest, or other man-made problems could cause disruptions in our business or the business of our channel partners, customers or the economy as a whole. Any disruption in the business of our channel partners or customers that affects sales at the end of a fiscal quarter could have a significant adverse impact on our future quarterly results. Further, if a natural disaster or man-made problem were to affect Internet service providers, this could adversely affect the ability of our customers to use our products. All of the aforementioned risks may be further increased if the disaster recovery plans for us and our suppliers prove to be

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inadequate. To the extent that any of the above should result in our inability to continue our operations, system interruptions, reputational harm, delays in our development activities, breaches of data security and loss of critical data, delays or cancellations of customer orders, or the delay in the deployment of our products, our business, financial condition and results of operations would be adversely affected.

If our estimates or judgments relating to our critical accounting policies are based on assumptions that change or prove to be incorrect, our results of operations could fall below expectations of securities analysts and investors, resulting in a decline in the trading price of the ADSs.

The preparation of financial statements in conformity with GAAP requires management to make estimates and assumptions that affect the amounts reported in the consolidated financial statements and accompanying notes. We base our estimates on historical experience and on various other assumptions that we believe to be reasonable under the circumstances, the results of which form the basis for making judgments about the carrying values of assets, liabilities, equity, revenue and expenses that are not readily apparent from other sources. Our results of operations may be adversely affected if our assumptions change or if actual circumstances differ from those in our assumptions, which could cause our results of operations to fall below our publicly announced guidance or the expectations of securities analysts and investors, resulting in a decline in the market price of our ADSs. Significant assumptions and estimates used in preparing our consolidated financial statements include those related to revenue recognition (including allocation of the transaction price to separate performance obligations), the amortization period for contract acquisition costs, fair value of acquired intangible assets, goodwill impairment test and measurement of share-based compensation. As of January 1, 2019, we are no longer a foreign private issuer and therefore have prepared the financial statements in this Quarterly Report in conformity with GAAP.

An impairment of the carrying value of goodwill or intangible assets could adversely affect our financial results and shareholders’ equity.

As of September 30, 2019,March 31, 2020, we had goodwill of $49.6 million and net intangible assets of $15.2$12.6 million, which in the aggregate represent 18%16% of our total consolidated assets. Goodwill is not amortized, but we evaluate for impairment annually in the fourth quarter or more frequently if events or changes in circumstances indicate that impairment may exist. Intangible assets are amortized, and we review the net carrying value for impairment whenever events or changes in circumstances indicate that the net carrying value of an intangible asset may not be recoverable. Factors that could indicate that our goodwill or net intangible assets are impaired include, but are not limited to, a decline in our stock price and market capitalization; lower than projected sales growth rates, operating results and cash flows; slower growth rate in our industry; and a change in weighted average cost of capital or economic or market conditions. Some of these factors are outside of our control. In the future we may be required to record significant charges in our consolidated financial statements during the period in which we determine that our goodwill or net intangible assets are impaired. Any impairment charge may have an adverse effect on our results of operation and shareholders’ equity.

Our reported financial results may be adversely affected by changes in accounting principles generally accepted in the United States.

As of January 1, 2019, we are no longer a foreign private issuer and thereforeWe prepare our financial statements in conformity with GAAP. GAAP is subject to interpretation by the Financial Accounting Standards Board, or FASB, the SEC, and various bodies formed to promulgate and interpret appropriate accounting principles. A change in these principles or interpretations could have a significant effect on our reported financial results and could affect the reporting of transactions completed before the announcement of a change. For example, the adoption of ASC 842 in 2019 as discussed in Note 1 to our accompanying consolidated financial statements, has had and continues to have a significant impact on our consolidated statement of financial position.balance sheet. Further, the interpretation of these new standards may continue to evolve as other public companies adopt the new guidance and the standard setters issue new interpretative guidance related to these rules. New accounting

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pronouncements, changes in accounting principles, and changes in the interpretation of these rules have occurred in the past and are expected to occur in the future, which could adversely affect our financial results. Any difficulties in implementing these pronouncements could cause us to fail to meet our financial reporting obligations, which could result in regulatory discipline and harm investors’ confidence in us.

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Risks Related to Our Convertible Senior Notes

We have incurred substantial indebtedness that may decrease our business flexibility, access to capital, and/or increase our borrowing costs, and we may still incur substantially more debt, which may adversely affect our operations and financial results.

In September 2019, we issued €139.8 million aggregate principal amount of 1.75% Convertible Senior Notes due September 1, 2024, which we refer to as the 2024 Notes. Our indebtedness may:

limit our ability to borrow additional funds for working capital, capital expenditures, acquisitions or other general business purposes;

limit our ability to use our cash flow or obtain additional financing for future working capital, capital expenditures, acquisitions or other general business purposes;

require us to use a substantial portion of our cash flow from operations to make debt service payments;

payments, including the 2024 Notes;

limit our flexibility to plan for, or react to, changes in our business and industry;

place us at a competitive disadvantage compared to our less leveraged competitors; and

increase our vulnerability to the impact of adverse economic and industry conditions.

Further, we may incur substantial additional debt in the future, some of which may be secured debt. We are not restricted under the terms of the indenture governing the 2024 Notes, which we refer to as the indenture, from incurring additional indebtedness, securing existing or future debt, recapitalizing our debt or taking a number of other actions that could have the effect of diminishingto increase our ability to make payments on the 2024 Notes when due.

debt levels.

Servicing our debt, including the 2024 Notes, will require a significant amount of cash. We may not have sufficient cash flow from our business to pay our substantial debt, and we may not have the ability to raise the funds necessary to settle conversions of the 2024 Notes in cash or to repurchase the 2024 Notes upon a fundamental change, which could adversely affect our business and results of operations.

Our ability to make scheduled payments of the principal of, to pay interest on, or to refinance our indebtedness, including the amounts payable, under the 2024 Notes, depends on our future performance, which is subject to economic, financial, competitive, and other factors beyond our control. Our business may not generate cash flow from operations in the future sufficient to service our indebtedness, including the 2024 Notes, and make necessary capital expenditures. If we are unable to generate such cash flow, we may be required to adopt one or more alternatives, such as selling assets, restructuring debt, or obtaining additional equity capital on terms that may be onerous or highly dilutive. Our ability to refinance any of our indebtedness will depend on the capital markets and our financial condition at such time. We may not be able to engage in any of these activities or engage in these activities on desirable terms, which could result in a default on our debt obligations.

Further, holders of the 2024 Notes have the right to require us to repurchase all or a portion of their 2024 Notes upon the occurrence of a “fundamental change” (as defined in the indenture for the 2024 Notes) before the maturity date at a repurchase price equal to 100% of the principal amount of the 2024 Notes to be repurchased, plus accrued and unpaid interest, if any, to, but excluding, the fundamental change repurchase date. In addition, upon conversion of the 2024 Notes, unless we elect to deliver solely ADSs to settle such conversion (other than paying cash in lieu of delivering any fractional share), we will be required to make cash payments in respect of the 2024 Notes being converted. However, we may not have enough available cash or be able to obtain financing at the time we are required to make repurchases of 2024 Notes surrendered therefor upon a fundamental change or pay cash with respect to 2024 Notes being converted.converted in lieu of delivering ADSs upon conversion.

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In addition, our ability to repurchase the 2024 Notes or to pay cash upon conversion of the 2024 Notes may be limited by law, regulatory authority or agreements governing our future indebtedness. Our failure to repurchase 2024 Notes when the repurchase is required by the indenture or to pay cash upon conversion of the 2024 Notes as required by the indenture could constitute a default under the indenture. A default under the indenture or the fundamental change

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itself could also lead to a default under agreements governing our future indebtedness. If the payment of such related indebtedness were to be accelerated after any applicable notice or grace periods, we may not have sufficient funds to repay the indebtedness and repurchase 2024 Notes or to pay cash upon conversion of the 2024 Notes.

While our 2024 Notes are denominated in euros, we may hold a significant portion of the proceeds in U.S. dollars and our reporting currency is the U.S. dollar, which subjects us to foreign exchange risk.

Our 2024 Notes are denominated in euros and wethe majority of the proceeds are held in euros as of March 31, 2020. We may choose to hold a significant amount of the proceeds from our 2024 Notes in U.S. dollars.dollars in the future. A weakening of the U.S. dollar relative to the euro could therefore adversely affect our ability to service our debt obligations and repay the aggregate principal amount of the 2024 Notes if we are obligated to repurchase the 2024 Notes in the event of a fundamental change or deliver cash at maturity or upon conversion of the 2024 Notes to the extent that the 2024 Notes are not converted solely into our ADSs. In addition, because our reporting currency is the U.S. dollar, a weakening of the U.S. dollar against the euro would increase the amount of debt under our 2024 Notes that would be reportable on our balance sheet, which could have an adverse effect on our liquidity and financial condition.

In the future, we may enter into contractual arrangements designed to hedge a portion of the foreign currency exchange risk associated with any non-U.S. dollar-denominated debt. If these hedging arrangements are unsuccessful, we may experience an adverse effect on our business and results of operations.

The conditional conversion feature of the 2024 Notes, when triggered, may adversely affect our financial condition and operating results.

In the event the conditional conversion feature of the 2024 Notes is triggered, holders of the 2024 Notes will be entitled to convert their 2024 Notes at any time during specified periods at their option. If one or more holders elect to convert their 2024 Notes, unless we elect to satisfy our conversion obligation by delivering solely ADSs (other than paying cash in lieu of delivering any fractional share), we would be required to settle a portion or all of our conversion obligation in cash, which could adversely affect our liquidity.

In addition, even if holders of 2024 Notes do not elect to convert their 2024 Notes, we could be required under applicable accounting rules to reclassify all or a portion of the outstanding principal of the 2024 Notes as a current rather than long-term liability, which would result in a material reduction of our net working capital.

The accounting method for convertible debt securities that may be settled in cash, such as the 2024 Notes, could have a material effect on our reported financial results.

Under Accounting Standards Codification 470-20, Debt with Conversion and Other Options (“ASC 470-20”), an entity must separately account for the liability and equity components of the convertible debt instruments (such as the 2024 Notes) that may be settled entirely or partially in cash upon conversion in a manner that reflects the issuer’s economic interest cost. The effect of ASC 470-20 on the accounting for the 2024 Notes is that the equity component is required to be included in the additional paid-in capital section of stockholders’ equity on our condensed consolidated balance sheet at the issuance date and the value of the equity component would be treated as debt discount for purposes of accounting for the debt component of the 2024 Notes. As a result, we will beare required to record a greater amount of non-cash interest expense as a result of the amortization of the discounted carrying value of the 2024 Notes to their face amount over the term of the 2024 Notes. We will report larger net losses (or lower net income) in our financial results because ASC 470-20 will requirerequires interest to include both the amortization of the debt discount and the instrument’s non-convertible coupon interest rate, which lowers our reported financial results, and could adversely affect our reported or future financial results, the trading price of our ADSs and the trading price of the 2024 Notes.

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In addition, under certain circumstances, convertible debt instruments (such as the 2024 Notes) that may be settled entirely or partly in cash may be accounted for utilizing the treasury stock method, the effect of which is that the shares issuable upon conversion of such 2024 Notes are not included in the calculation of diluted earnings per share except to the extent that the conversion value of such 2024 Notes exceeds their principal amount. Under the treasury stock method, for diluted earnings per share purposes, the transaction is accounted for as if the number of shares of common stock that would be necessary to settle such excess, if we elected to settle such excess in shares, are issued. We cannot be sure that the accounting standards in the future will continue to permit the use of the treasury stock method. If we are unable or otherwise elect not to use the treasury stock method in accounting for the shares issuable upon conversion of the 2024 Notes, then our diluted earnings per share could be adversely affected.

Conversion of the 2024 Notes will dilute the ownership interest of existing shareholders or may otherwise depress the price of our common stock.

ADSs.

The conversion of some or all of the 2024 Notes will dilute the ownership interests of existing stockholders to the extent we deliver ADSs upon conversion of any of the 2024 Notes. The 2024 Notes may from time to time in the future be convertible at the option of their holders prior to their scheduled terms under certain circumstances specified in the indenture for the 2024 Notes. Moreover, because our ADSs trade in U.S. dollars but the conversion rate and conversion price set forth in the indenture for the 2024 Notes are set forth in euros, fluctuations in the U.S. dollar-euro exchange rate could cause the 2024 Notes to be convertible and result in dilution to our shareholders even if our ADSs do not significantly appreciate in value or appreciate in value at all. For example, one situation in which the 2024 Notes are convertible is when, during any calendar quarter ending after December 31, 2019, the last reported sale price of our ADS (converted into euros in the manner set forth in the indenture for the 2024 Notes) for at least 20 trading days (whether or not consecutive) during a period of 30 consecutive trading days ending on the last day of the immediately preceding calendar quarter is greater than 130% of the conversion price of the 2024 Notes on each applicable trading day. As a result, if the U.S. dollar strengthened sufficiently against the euro, that conversion condition could be satisfied even if our ADSs do not appreciate in value.

Any sales in the public market of the ADSs issuable upon any conversion of the 2024 Notes could adversely affect prevailing market prices of our ADSs.

In addition, the existence of the 2024 Notes may encourage short selling by market participants because the conversion of the 2024 Notes could be used to satisfy short positions, or anticipated conversion of the 2024 Notes into ADSs could depress the price of our ADSs.

Provisions in the indenture for our 2024 Notes could discourage or make more difficult certain corporate actions.

Provisions in the indenture for our 2024 Notes could discourage or make more difficult certain corporate actions. For example, if a “fundamental change” (as defined in the indenture for the 2024 Notes) occurs prior to the maturity date of the 2024 Notes, holders of the 2024 Notes will have the right, at their option, to require us to repurchase all or a portion of their 2024 Notes. If a “make-whole fundamental change” (as defined in the indenture for the 2024 Notes) occurs prior the maturity date, we will in some cases be required to increase the conversion rate of the 2024 Notes for a holder that elects to convert its 2024 Notes in connection with such make-whole fundamental change. Furthermore, the indenture prohibits us from engaging in certain mergers or acquisitions or sales of assets unless, among other things, the surviving entity assumes our obligations under the 2024 Notes.

Risks Related to Ownership of Our Ordinary Shares and ADSs

The market price for our ADSs has been and may be volatile or may decline.

The stock markets, and securities of technology companies in particular, have experienced extreme price and volume fluctuations that have affected and continue to affect the market prices of equity securities of many technology companies. Stock prices of many technology companies have fluctuated in a manner unrelated or disproportionate to the operating performance of those companies. We believe that our stock is particularly susceptible to high volatility due to liquidity constraints and our average daily trading volume as a result of our ADS program. In the past, shareholders have instituted securities class action litigation following periods of market volatility. If we were to become involved in securities litigation, it could subject us to substantial costs, divert resources and the attention of management from our

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business and adversely affect our business. Furthermore, the market price of our ADSs has fluctuated and may continue to fluctuate significantly in response to numerous factors, many of which are beyond our control, including:

Actual or anticipated fluctuations in our revenue and other results of operations;
The financial projections we may provide to the public, any changes in these projections or our failure to meet these projections;
Failure of securities analysts to initiate or maintain coverage of us and our securities, changes in financial estimates by any securities analysts who follow our company, or our failure to meet these estimates or the expectations of investors;
Announcements by us or our competitors of significant technical innovations, acquisitions, strategic partnerships, joint ventures or capital commitments;

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Changes in operating performance and stock market valuations of subscription model companies or other technology companies, or those in our industry in particular;
Lawsuits threatened or filed against us;
General economic conditions and trends which are impacted by COVID-19;
Results of our competitors; and
Other events or factors, including those resulting from war, incidents of terrorism or responses to these events.

Substantial future sales or perceived potential sales of our ADSs, ordinary shares, or other securities in the public market could cause the price of our ADSs to decline significantly. 

The price of our ADSs could decline significantly if there are substantial sales of our ADSs, ordinary shares, or other equity securities in the public market (or the perception that these sales could occur), particularly by our directors, executive officers, and significant shareholders. The shares held by these persons may be sold in the public market in the United States, subject to prior registration in the United States, if required, or reliance upon an exemption from United States registration, including, in the case of shares held by affiliates or control persons, compliance with the volume restrictions of Rule 144. In addition, certain of our executive officers have entered into Rule 10b5-1 trading plans under which they have contracted with a broker to sell shares of our ADSs on a periodic basis. 

In addition, based on a Schedule 13G/A as of December 31, 2019, a holder of up to 2,112,8951,612,895 shares, of our ordinary shares and ADSs, or 6.9%5.2% of our total ordinary shares, and ADSs, based on ordinary shares and ADSs outstanding as of September 30, 2019,March 31, 2020, is entitled to rights with respect to registration of our ordinary shares pursuant to a shareholder agreement. If this holder of our ordinary shares, by exercising their registration rights, or through a sale exempt from registration, sells a large number of ADSs,shares, it could adversely affect the market price for our ADSs. Furthermore, if we file a registration statement for the purposes of selling additional ADSsshares to raise capital and are required to include ADSsshares held by these holders pursuant to the exercise of their registration rights, our ability to raise capital may be impaired.

Furthermore, we have reserved a significant number of ADSs (and ordinary shares underlying the ADSs) for issuance in connection with awards issued under our equity incentive plans, employee stock purchase program and upon conversion of the 2024 Notes, the issuance of which will dilute the ownership interests of existing shareholders. Any sales in the public market of the ADSs issuable upon such issuance or conversion could adversely affect prevailing market prices for our ADSs. 

We may also issue ordinary shares or securities convertible into our ordinary shares from time to time in connection with a financing, acquisition, investment or otherwise. Any such issuance could result in substantial dilution to our existing holders and could cause the market price of our ADSs to decline significantly.

If securities analysts do not publish research or reports about our business, or if they publish negative reports about our business, the price of the ADSs could decline.

The trading market for the ADSs, to some extent, depends on the research and reports that securities or industry analysts publish about us or our business. We do not have any control over these analysts. If one or more of the analysts who cover us should downgrade our shares or change their opinion of the ADSs, industry sector, or products, the market price for the ADSs would likely decline. If one or more of these analysts should cease coverage of our Company or fail to regularly publish reports on us, we could lose visibility in the financial markets, which could cause the price and trading volume of our ADSs to decline.

The loss of our foreign private issuer status and emerging growth company status and the requirements of being a public company in the United States may strain our resources, divert management’s attention and affect our ability to attract and retain executive management and qualified board members. 

As of January 1, 2019, weWe are no longer a foreign private issuer. The regulatory and compliance costs to us under U.S. securities laws as a U.S. domestic issuer will be higher than the costs we incurred as a foreign private issuer. As of January 1, 2019, weand are required to file annual reports on Form 10-K, quarterly reports on Form 10-Q, current reports on Form 8-K, proxy materials and registration statements on U.S. domestic issuer forms with the SEC.

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Form 8-K, and registration statements on U.S. domestic issuer forms with the SEC, which are more detailed and extensive in certain respects than the forms available to a foreign private issuer. We are required under current SEC rules to prepare our financial statements in accordance with GAAP rather than IFRS, and modify certain of our policies to comply with corporate governance practices associated with U.S. domestic issuers. Such conversion of our financial statements to GAAP has and will continue to involve significant time and cost. In addition, we are no longer able to rely upon exemptions from certain corporate governance requirements of the NASDAQ Stock Market, or NASDAQ, that are available to foreign private issuers and are subject to the procedural requirements related to the solicitation of proxies consents and authorizations applicable to a security registered under the Exchange Act, including the U.S. proxy rules under Section 14 of the Exchange Act. Ourexecutive officers and directors are also subject to the reporting and “short-swing” profit recovery provisions of Section 16 of the Exchange Act and related rules with respect to their purchases and sales of our securities.

We also no longer qualified as an “emerging growth company” as defined in the JOBS Act as of December 31, 2018, because we qualify as a “large accelerated filer,” with at least $700 million of equity securities held by non-affiliates. We are required to comply with the applicable provisions of Section 404 of the Sarbanes-Oxley Act, which requires that we implement additional corporate governance practices and comply with reporting requirements, such as requiring our independent auditors to attest to, and report on, management’s assessment of its internal controls. Losing our emerging growth company status also required us to hold a say-on-pay vote and a say-on-frequency vote at our 2019 annual meeting of shareholders. We anticipate holding a say-on-pay vote annually and will be required to hold a say-on-frequency vote no later than our 2025 annual meeting of shareholders. As a result, we expect that our loss of our foreign privatestatus as a publicly traded company subject to U.S. domestic issuer status and “emerging growth company” statusrequirements will require additionalsignificant attention from management and may further strain our resources and cause us to incur additional legal, accounting and other expenses.

Additionally, as a public company in the United States, we have incurred and will continue to incur legal, accounting and other expenses that we did not previously incur.expenses. We are subject to the Exchange Act, including certain of the reporting requirements thereunder, the Sarbanes-Oxley Act, the Dodd-Frank Wall Street Reform and Consumer Protection Act, the listing requirements of the NASDAQ, enhanced legal and regulatory regimes and heightened standards relating to corporate governance and disclosure for public companies, and other applicable securities rules and regulations. Compliance with these rules and regulations increases our legal and financial compliance costs, makes some activities more difficult, time-consuming or costly and increases demand on our systems and resources. Being both a public company in the United States and a French private company also has an impact on disclosure of information and requirerequires compliance with two sets of applicable rules. This could result in uncertainty regarding compliance matters and higher costs necessitated by legal analysis of dual legal regimes, ongoing revisions to disclosure and adherence to heightened governance practices.regimes.

If we fail to establish or maintain an effective system of internal controls, we may be unable to accurately report our financial results or prevent fraud, and investor confidence and the market price of the ADSs may, therefore, be adversely affected.

As a public company in the United States, we are required to maintain internal control over financial reporting and to report any material weaknesses in such internal control. In addition, we are required to provide a report by management on the effectiveness of our internal control over financial reporting pursuant to Section 404 of the Sarbanes-Oxley Act. This process is time-consuming, costly and complicated. In addition, our independent registered public accounting firm is required to attest to the effectiveness of our internal controls over financial reporting. IfAs described in the subsequent risk factor and Part II, Item 9A of our Annual Report on Form 10-K filed with the SEC on March 17, 2020, we have identified a material weakness in our internal controlscontrol over financial reporting. Any material weakness in our internal control over financial reporting we may notcould cause: us to fail to detect errors on a timely basis andbasis; our financial statements mayto be materially misstated,misstated; the market price of theour ADSs could decline and we could beto decline; or subject us to sanctions or investigations by the SEC or other regulatory authorities, which wouldcould require additional financial and management resources.

We have identified a material weakness in our internal control over financial reporting that, if not properly remediated, could adversely affect our business, financial condition, and results of operations, and investor confidence and the market price of our ADSs.

As disclosed in Part II, Item 9A of our Annual Report on Form 10-K for the year ended December 31, 2019 filed with the SEC on March 17, 2020, in connection with our assessment of the effectiveness of internal control over financial reporting as of December 31, 2019, our management identified a material weakness in our internal control over financial reporting relating to ineffective process level controls over assumptions in our stand-alone selling price model used to determine the allocation of the transaction price of our on-premise license arrangements between the software element and the support and maintenance element. This material weakness resulted from an ineffective risk assessment process to identify changes to risks resulting from the adoption of ASC Topic 606 and the design of appropriate controls to address those risks. A material weakness is a deficiency, or combination of deficiencies, in internal control over financial reporting such that there is a reasonable possibility that a material misstatement of our annual or interim financial statements will not be prevented or detected on a timely basis. As a result of such material weakness, we concluded that our disclosure controls and procedures and internal controls over financial reporting were not effective.

As further described in Part II, Item 9A of our Annual Report on Form 10-K for the year ended December 31, 2019 filed with the SEC on March 17, 2020, we are currently taking actions to design and implement a remediation plan to address the material weakness. If remedial measures are insufficient to address the material weakness, or if additional material weaknesses in internal control are discovered or occur in the future, our consolidated financial statements may contain material misstatements and we could be required to restate our financial results. In addition, the timing of our

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financial reporting could be adversely affected and we may be unable to maintain compliance with the federal securities laws and NASDAQ listing requirements regarding the timely filing of periodic reports. If we fail to report our results in a timely manner, we could be required to pay additional interest under our convertible notes, which could impact our liquidity and financial condition. Any of the foregoing could cause investors to lose confidence in the reliability of our financial reporting, which could have a negative effect on the trading price of our ADSs and possibly impact our ability to obtain future financing on acceptable terms.

Share ownership is concentrated in the hands of our principalcertain large shareholders and management, who are able to exercise a direct or indirect controlling influence on us.

 Our executive officers, directors, current five percent or greater shareholders and affiliated entities together beneficially own a significant percentage of our ordinary shares and ADSs outstanding as of September 30, 2019.March 31, 2020. As a

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result, these shareholders, acting together or in parallel, could have a significant influence over all matters that require approval by our shareholders, including the election of directors and approval of significant corporate transactions. Corporate action might be taken even if other shareholders oppose them. This concentration of ownership might also have the effect of delaying or preventing a change of control of our company that other shareholders may view as beneficial.

 We have entered into a shareholder agreement, or the Shareholder Agreement, with entities affiliated with Bpifrance Investissement. The Shareholder Agreement contains specific rights, obligations and agreements of Bpifrance Investissement as a holder of our ordinary shares or equity securities representing our ordinary shares (including the ADSs).

In addition, the Shareholder Agreement contains provisions related to the composition of our board of directors. Pursuant to the Shareholder Agreement, entities affiliated with Bpifrance Investissement are entitled to nominate one member of our board of directors. The current director nominated by affiliates of Bpifrance Investissement under the Shareholder Agreement is Thierry Sommelet. As a result, Bpifrance Investissement currently has the ability to elect one of the nine members of our board of directors, and thereby to influence our management and affairs.

Holders of our ADSs do not directly hold our ordinary shares.

As an ADS holder, you are not treated as one of our shareholders and you do not have ordinary shareholder rights. French law governs shareholder rights. The depositary, JPMorgan Chase Bank, N.A., is the holder of the ordinary shares underlying your ADSs. As a holder of ADSs, you have ADS holder rights. The deposit agreement among us, the depositary and you, as an ADS holder, and all other persons directly and indirectly holding ADSs, sets out ADS holder rights, as well as the rights and obligations of the depositary.

You may not be able to exercise your right to vote the ordinary shares underlying your ADSs.

Holders of ADSs may exercise voting rights with respect to the ordinary shares represented by the ADSs only in accordance with the provisions of the deposit agreement and not as a direct shareholder. The deposit agreement provides that, upon receipt of notice of any meeting of holders of our ordinary shares, the depositary will fix a record date for the determination of ADS holders who shall be entitled to give instructions for the exercise of voting rights. Upon timely receipt of notice from us, if we so request, the depositary shall distribute to the holders as of the record date (1) the notice of the meeting or solicitation of consent or proxy sent by us and (2) a statement as to the manner in which instructions may be given by the holders.

You may instruct the depositary to vote the ordinary shares underlying your ADSs. Otherwise, you will not be able to exercise your right to vote, unless you withdraw the ordinary shares underlying the ADSs you hold. However, you may not know about the meeting far enough in advance to withdraw those ordinary shares. If we ask for your instructions, the depositary, upon timely notice from us, will notify you of the upcoming vote and arrange to deliver our voting materials to you. We cannot guarantee you that you will receive the voting materials in time to ensure that you can instruct the depositary to vote your ordinary shares or to withdraw your ordinary shares so that you can vote them

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yourself. If the depositary does not receive timely voting instructions from you, it may give a proxy to a person designated by us to vote the ordinary shares underlying your ADSs in accordance with the recommendation of our board of directors. In addition, the depositary and its agents are not responsible for failing to carry out voting instructions or for the manner of carrying out voting instructions. This means that you may not be able to exercise your right to vote, and there may be nothing you can do if the ordinary shares underlying your ADSs are not voted as you requested.

You may be subject to limitations on the transfer of your ADSs and the withdrawal of the underlying ordinary shares. 

Your ADSs, which may be evidenced by American Depositary Receipts, or ADRs, are transferable on the books of the depositary. However, the depositary may close its books at any time or from time to time when it deems expedient in connection with the performance of its duties. The depositary may refuse to deliver, transfer or register transfers of your ADSs generally when our books or the books of the depositary are closed, or at any time if we or the depositary think it

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is advisable to do so because of any requirement of law, government or governmental body, or under any provision of the deposit agreement, or for any other reason subject to your right to cancel your ADSs and withdraw the underlying ordinary shares. Temporary delays in the cancellation of your ADSs and withdrawal of the underlying ordinary shares may arise because the depositary has closed its transfer books or we have closed our transfer books, the transfer of ordinary shares is blocked to permit voting at a shareholders’ meeting or we are paying a dividend on our ordinary shares. In addition, you may not be able to cancel your ADSs and withdraw the underlying ordinary shares when you owe money for fees, taxes and similar charges and when it is necessary to prohibit withdrawals in order to comply with any laws or governmental regulations that apply to ADSs or to the withdrawal of ordinary shares or other deposited securities. For example, if changes are made to tax laws, our securities may then be subject to French or other applicable taxes.

Risks Related to Investing in a French Company

Provisions in our By-laws and French corporate law and provisions in the indenture for our 2024 Notes contain provisions that may delay or discourage a takeover attempt.

Provisions contained in our By-laws, and the corporate laws of France, the country in which we are incorporated, could make it more difficult for a third-party to acquire us, even if doing so might be beneficial to our shareholders. In addition, provisions of French law and our By-laws impose various procedural and other requirements, which could make it more difficult for shareholders to effect certain corporate actions. These provisions include the following:

Provisions of French law allowing the owner of 90% of the share capital or voting rights of a public company to force out the minority shareholders following a tender offer made to all shareholders are only applicable to companies listed on a regulated market in a Member State of the European Union or in another state party to the Agreement on the European Economic Area, including the main French stock exchange and will therefore not be applicable to us, unless we dual-list on such regulated market;
A merger (i.e., in a French law context, a stock-for-stock exchange after which our company would be dissolved without being liquidated into the acquiring entity and our shareholders would become shareholders of the acquiring entity) of our company into a company incorporated in the European Union would require the approval of our board of directors as well as a two-thirds majority of the votes held by the shareholders present, represented by proxy or voting by mail at the relevant meeting;
A merger of our company into a company incorporated outside of the European Union would require the unanimous approval of our shareholders;
Under French law, a cash merger is treated as a share purchase and would require the consent of each participating shareholder;
Our shareholders have granted and may grant in the future our board of directorsdirectors’ broad authorizations to increase our share capital or to issue additional ordinary shares or other securities (for example, warrants) to our shareholders, the public or qualified investors, including as a possible defense following the launching of a tender offer for our shares;
Our shareholders have preferential subscription rights proportional to their shareholding in our company on the issuance by us of any additional shares or securities giving the right, immediately or in the future, to new

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shares for cash or a set-off of cash debts, which rights may only be waived by the extraordinary general meeting (by a two-thirds majority vote) of our shareholders or on an individual basis by each shareholder;
Our board of directors has the right to appoint directors to fill a vacancy created by the resignation or death of a director, subject to the approval by the shareholders of such appointment at the next shareholders’ meeting, which prevents shareholders from having the sole right to fill vacancies on our board of directors;
Our board of directors can only be convened by its chairman or, when no board meeting has been held for more than two consecutive months, by directors representing at least one-third of the total number of directors;
Our board of directors’ meetings can only be regularly held if at least half of the directors attend either physically or by way of videoconference or teleconference enabling the directors’ identification and ensuring their effective participation in the board of directors’ decisions;
Under French law, a non-resident of France as well as any French entity controlled by non-residents of France may have to file a declaration for statistical purposes with the Bank of France (Banque de France) within 20 working days following the date of certain direct foreign investments in us, including any purchase of our

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ADSs. In particular, such filings are required in connection with investments exceeding €15,000,000 that lead to the acquisition of at least 10% of our share capital or voting rights or cross such 10% threshold;
Under French law, certain investments in a French company relating to certain strategic industries by individuals or entities not residents in a Member State of the European Union are subject to prior authorization of the Ministry of Economy;
Approval of at least a majority of the votes held by shareholders present, represented by a proxy, or voting by mail at the relevant ordinary shareholders’ general meeting is required to remove directors with or without cause;
Advance notice is required for nominations to the board of directors or for proposing matters to be acted upon at a shareholders’ meeting, except that a vote to remove and replace a director can be proposed at any shareholders’ meeting without notice;
Pursuant to French law, our By-laws, including the sections relating to the number of directors and election and removal of a director from office, may only be modified by a resolution adopted by a two-thirds majority vote of our shareholders present, represented by a proxy or voting by mail at the meeting; and
Our shares take the form of bearer securities or registered securities, if applicable legislation so permits, according to the shareholder’s choice. Issued shares are represented by book entries in individual accounts opened with us or an authorized intermediary on our behalf or any authorized intermediary (depending on the form of such shares), in the name of each shareholder and kept according to the terms and conditions laid down by the legal and regulatory provisions and, in the case of an authorized intermediary, contractual provisions.

In addition, provisions in the indenture for our 2024 Notes could discourage or make more difficult certain corporate actions. For example, if a “fundamental change” (as defined in the indenture for the 2024 Notes) occurs prior to the maturity date of the 2024 Notes, holders of the 2024 Notes will have the right, at their option, to require us to repurchase all or a portion of their 2024 Notes. If a “make-whole fundamental change” (as defined in the indenture for the 2024 Notes) occurs prior the maturity date, we will in some cases be required to increase the conversion rate of the 2024 Notes for a holder that elects to convert its 2024 Notes in connection with such make-whole fundamental change. Furthermore, the indenture prohibits us from engaging in certain mergers or acquisitions or sales of assets unless, among other things, the surviving entity assumes our obligations under the 2024 Notes.

Your right as a holder of ADSs to participate in any future preferential subscription rights or to elect to receive dividends in shares may be limited, which may cause dilution to your holdings.

According to French law, if we issue additional shares or securities for cash giving right, immediately or in the future, to new shares, current shareholders will have preferential subscription rights for these securities proportionally to their shareholding in our company unless they waive those rights at an extraordinary meeting of our shareholders (by a two-thirds majority vote) or individually by each shareholder. However, our ADS holders in the United States will not be entitled to exercise or sell such rights unless we register the rights and the securities to which the rights relate under the Securities Act or an exemption from the registration requirements is available. In addition, the deposit agreement provides that the depositary will not make rights available to you unless the distribution to ADS holders of both the rights and any related securities are either registered under the Securities Act or exempted from registration under the Securities Act. Further, if we offer holders of our ordinary shares the option to receive dividends in either cash or shares, under the deposit agreement the depositary may require satisfactory assurances from us that extending the offer to holders of ADSs does not require registration of any securities under the Securities Act before making the option available to holders of ADSs. We are under no obligation to file a registration statement with respect to any such rights or securities or to endeavor to cause such a registration statement to be declared effective. Moreover, we may not be able to establish an exemption from registration under the Securities Act. Accordingly, ADS holders may be unable to participate in our rights offerings or to elect to receive dividends in shares and may experience dilution in their holdings. In addition, if the depositary is unable to sell rights that are not exercised or not distributed or if the sale is not lawful or reasonably practicable, it will allow the rights to lapse, in which case you will receive no value for these rights.

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U.S. investors may have difficulty enforcing civil liabilities against our company and directors and the experts named in our annual report. 

Certain members of our board of directors and certain of our subsidiaries and certain experts named in our Annual Report on Form 10-K for the fiscal year ended December 31, 20182019 filed with the SEC on February 28, 2019,March 17, 2020, are non-residents of the United States, and all of or a substantial portion of our assets and the assets of such persons are located outside the United States. As a result, it may not be possible to serve process on such persons or us in the United States or to enforce judgments obtained in U.S. courts against them or us based on civil liability provisions of the securities laws of the United States.

Additionally, it may be difficult to assert U.S. securities law claims in actions originally instituted outside of the United States. Foreign courts may refuse to hear a U.S. securities law claim because foreign courts may not be the most appropriate forums in which to bring such a claim. Even if a foreign court agrees to hear a claim, it may determine that the law of the jurisdiction in which the foreign court resides, and not U.S. law, is applicable to the claim. Further, if U.S. law is found to be applicable, the content of applicable U.S. law must be proved as a fact, which can be a time-consuming and costly process, and certain matters of procedure would still be governed by the law of the jurisdiction in which the foreign court resides. In particular, there is some doubt as to whether French courts would recognize and enforce certain civil liabilities under U.S. securities laws in original actions or judgments of U.S. courts based upon these civil liability provisions. In addition, awards of punitive damages in actions brought in the United States or elsewhere may be unenforceable in France. An award for monetary damages under the U.S. securities laws would be considered punitive if it does not seek to compensate the claimant for loss or damage suffered but is intended to punish the defendant. French law provides that a shareholder, or a group of shareholders, may initiate a legal action to seek indemnification from the directors of a corporation in the corporation’s interest if it fails to bring such legal action itself. If so, any damages awarded by the court are paid to the corporation and any legal fees relating to such action are borne by the relevant shareholder or the group of shareholders.

The enforceability of any judgment in France will depend on the particular facts of the case as well as the laws and treaties in effect at the time. The United States and France do not currently have a treaty providing for recognition and enforcement of judgments (other than arbitration awards) in civil and commercial matters. Therefore, the recognition and enforcement of any such judgment would be subject to French procedural law and a French court may not recognize or enforce any such judgment.

We do not currently intend to pay dividends on our securities, and, consequently, your ability to achieve a return on your investment depends on appreciation in the price of the ADSs. In addition, French law and certain negative covenants may limit the amount of dividends we are able to distribute.

We have never declared or paid any cash dividends on our ordinary shares and do not currently intend to do so for the foreseeable future. In addition, any future indebtedness may restrict our ability to pay dividends. We currently intend to invest our future earnings, if any, to fund our growth. Therefore, you are not likely to receive any dividends on your ADSs for the foreseeable future and the success of an investment in ADSs will depend upon any future appreciation in its value. Consequently, investors in our ADSs may need to rely on sales of all or part of their holdings of ADSs after price appreciation, which may never occur, as the only way to realize any future gains on their investment. There is no guarantee that the ADSs will appreciate in value or even maintain the price at which our shareholders have purchased the ADSs. Investors seeking cash dividends should not purchase the ADSs.

Further, under French law, the determination of whether we have been sufficiently profitable to pay dividends is made on the basis of our statutory financial statements prepared and presented in accordance with French generally accepted accounting principles. In addition, payment of dividends may subject us to additional taxes under French law. Therefore, we may be more restricted in our ability to declare dividends than companies not based in France. 

In addition, exchange rate fluctuations may affect the amount of euros that we are able to distribute, and the amount in U.S. dollars that our shareholders receive upon the payment of cash dividends or other distributions we

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declare and pay in euros, if any. These factors could harm the value of the ADSs, and, in turn, the U.S. dollar proceeds that holders receive from the sale of the ADSs.

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U.S. holders of ADSs may suffer adverse tax consequences if we are characterized as a passive foreign investment company. 

A non-U.S. corporation will be considered a passive foreign investment company, or PFIC, for U.S. federal income tax purposes, for any taxable year if either (1) at least 75% of its gross income for such year is passive income or (2) at least 50% of the value of its assets (based on an average of the quarterly values of the assets during such year) is attributable to assets that produce or are held for the production of passive income. Based on the value and composition of our assets, although not free from doubt, we do not believe we were a PFIC for the taxable year ended December 31, 2018,2019, and we do not believe we are a PFIC in the current taxable year or will be in the foreseeable future. Because a separate factual determination as to whether we are or have become a PFIC must be made each year (after the close of such year), we could be or become a PFIC in the current year or any future taxable year. If we are a PFIC for any taxable year during which a U.S. holder holds ADSs, the U.S. holder may be subject to adverse tax consequences, including (1) the treatment of all or a portion of any gain on disposition as ordinary income, (2) the application of an interest charge with respect to such gain and certain dividends and (3) compliance with certain reporting requirements. Each U.S. holder is strongly urged to consult its tax advisor regarding the application of these rules and the availability of any potential elections.

If a United States person is treated as owning at least 10% of our ADSs, such person may be subject to adverse U.S. federal income tax consequences.

If a United States person is treated as owning (directly, indirectly, or constructively) at least 10% of the value or voting power of our ADSs, such person may be treated as a “United States shareholder” with respect to each “controlled foreign corporation” in our group (if any). Because our group includes one or more U.S. subsidiaries, certain of our non-U.S. subsidiaries could be treated as controlled foreign corporations (regardless of whether or not we are treated as a controlled foreign corporation). A United States shareholder of a controlled foreign corporation may be required to report annually and include in its U.S. taxable income its pro rata share of “Subpart F income,” “global intangible low-taxed income,” and investments in U.S. property by controlled foreign corporations, regardless of whether we make any distributions. Failure to comply with such reporting requirements could result in adverse tax effects for United States shareholders and potentially significant monetary penalties. An individual that is a United States shareholder with respect to a controlled foreign corporation generally would not be allowed certain tax deductions or foreign tax credits that would be allowed to a United States shareholder that is a U.S. corporation. We cannot provide any assurances that we will assist investors in determining whether any of our non-U.S. subsidiaries is treated as a controlled foreign corporation or furnish to any United States shareholders information that may be necessary to comply with the aforementioned obligations. A United States investor should consult its advisors regarding the potential application of these rules to an investment in our ADSs.

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The rights of shareholders in companies subject to French corporate law differ in material respects from the rights of shareholders of corporations incorporated in the United States. 

We are a French company with limited liability. Our corporate affairs are governed by our By-laws and by the laws governing companies incorporated in France. The rights of shareholders and the responsibilities of members of our board of directors are in many ways different from the rights and obligations of shareholders in companies governed by the laws of U.S. jurisdictions. For example, in the performance of its duties, our board is required by French law to consider the interests of our company, its shareholders, its employees and other stakeholders, rather than solely our shareholders and/or creditors. It is possible that some of these parties will have interests that are different from, or in addition to, your interests as a shareholder.

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ITEM 2. UNREGISTERED SALES OF EQUITY SECURITIES AND USE OF PROCEEDS

None.

ITEM 3. DEFAULTS UPON SENIOR SECURITIES

None.

ITEM 4. MINE SAFETY DISCLOSURES

None.

ITEM 5. OTHER INFORMATION

None.

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ITEM 6. EXHIBITS

Exhibit

Number

    

Exhibit Description

    

Form

    

File No.

    

Exhibit

    

Filing Date

    

Filed Herewith

3.1

Amended and Restated By-laws (statuts) of Talend S.A. (English translation), dated as of October 30, 2019.

8-K 

001-37825

3.1

November 5, 2019

4.1

Indenture, dated September 13, 2019, between Talend S.A., U.S. Bank National Association and Elavon Financial Services DAC.

8-K

001-37825

4.1

September 17, 2019

4.2

Form of 1.75% Convertible Senior Note due 2024 (included in Exhibit 4.1).

8-K

001-37825

4.2

September 17, 2019

4.3

Restricted Issuance Agreement dated September 13, 2019, among Talend S.A., JPMorgan Chase Bank, N.A., as depositary and holders of restricted American Depositary Receipts issued thereunder.

8-K

001-37825

4.3

September 17, 2019

10.1

2019 Free Share Plan (English Translation).

8-K

001-37825

10.1

August 8, 2019

10.2

Form of 2019 Free Share Plan Time-Based Grant Letter.

8-K

001-37825

10.2

August 8, 2019

10.3

Form of 2019 Free Share Plan Performance-Based Grant Letter.

8-K

001-37825

10.3

August 8, 2019

10.4

Amended and Restated 2017 Employee Stock Purchase Plan.

8-K

001-37825

10.1

August 22, 2019

10.5

U.S. Offering Document to the Amended and Restated 2017 Employee Stock Purchase Plan

X

10.6

Non-U.S. Offering Document to the Amended and Restated 2017 Employee Stock Purchase Plan

X

10.7

Purchase Agreement, dated September 5, 2019, by and among Talend S.A. and Goldman Sachs & Co. LLC, J.P. Morgan Securities LLC, Citigroup Global Markets Inc. and Morgan Stanley & Co. LLC, as representatives of the several initial purchasers named in Schedule I thereto.

8-K

001-37825

10.1

September 6, 2019

Exhibit

Number

Exhibit Description

Form

File No.

Exhibit

Filing Date

Filed Herewith

10.1

Talend S.A. Executive Incentive Compensation Plan.

X

10.2

English Summary of the Commercial Lease Agreement, dated as of March 2, 2020, by and between Talend S.A. and Monceau Investissements Immobiliers.

X

10.3

English Summary of the First Amendment, dated as of April 28, 2020, of the Commercial Lease Agreement, dated as of March 2, 2020, by and between Talend S.A. and Monceau Investissements Immobiliers.

X

31.1

Certificate of Chief Executive Officer pursuant to Securities Exchange Act Rules 13a-14(a) and 15d-14(a), as adopted pursuant to §302 of the Sarbanes-Oxley Act of 2002.

X

31.2

Certificate of Chief Financial Officer pursuant to Securities Exchange Act Rules 13a-14(a) and 15d-14(a), as adopted pursuant to §302 of the Sarbanes-Oxley Act of 2002.

X

32.1*

Certificate of Chief Executive Officer and Chief Financial Officer pursuant to 18 U.S.C. §1350, as adopted pursuant to §906 of the Sarbanes-Oxley Act of 2002.

X

101.INS

XBRL Instance Document – the instance document does not appear in the Interactive Data File because its XBRL tags are embedded within the Inline XBRL document

X

101.SCH

Inline XBRL Taxonomy Extension Schema Document

X

101.CAL

Inline XBRL Taxonomy Extension Calculation Linkbase Document

X

101.DEF

Inline XBRL Taxonomy Extension Definition Linkbase Document

X

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10.8

Offer Letter, dated August 14, 2018, by and between Talend, Inc. and Adam Meister.

10-K

001-37825

10.19

February 28, 2019

10.9

Transition and Release Agreement, dated February 7, 2018, by and between Talend, Inc. and Thomas Tuchscherer.

10-K

001-37825

10.22

February 28, 2019

31.1

Certificate of Chief Executive Officer pursuant to Securities Exchange Act Rules 13a-14(a) and 15d-14(a), as adopted pursuant to §302 of the Sarbanes-Oxley Act of 2002.

X

31.2

Certificate of Chief Financial Officer pursuant to Securities Exchange Act Rules 13a-14(a) and 15d-14(a), as adopted pursuant to §302 of the Sarbanes-Oxley Act of 2002.

X

32.1*

Certificate of Chief Executive Officer and Chief Financial Officer pursuant to 18 U.S.C. §1350, as adopted pursuant to §906 of the Sarbanes-Oxley Act of 2002.

X

101.INS

XBRL Instance Document – the instance document does not appear in the Interactive Data File because its XBRL tags are embedded within the Inline XBRL document

X

101.SCH

Inline XBRL Taxonomy Extension Schema Document

X

101.CAL

Inline XBRL Taxonomy Extension Calculation Linkbase Document

X

101.DEF

Inline XBRL Taxonomy Extension Definition Linkbase Document

X

101.LAB

Inline XBRL Taxonomy Extension Label Linkbase Document

X

101.PRE

Inline XBRL Taxonomy Extension Presentation Linkbase Document

X

104

Cover Page Interactive Data File (formatted as Inline XBRL and contained in Exhibit 101)

X

101.LAB

Inline XBRL Taxonomy Extension Label Linkbase Document

X

101.PRE

Inline XBRL Taxonomy Extension Presentation Linkbase Document

X

104

Cover Page Interactive Data File (formatted as Inline XBRL and contained in Exhibit 101)

X

The certifications attached as Exhibit 32.1 that accompany this Quarterly Report on Form 10-Q are not deemed filed with the Securities and Exchange Commission and are not to be incorporated by reference into any filing of Talend S.A. under the Securities Act of 1933, as amended, or the Securities Exchange Act of 1934, as amended, whether made before or after the date of this Quarterly Report on Form 10-Q, irrespective of any general incorporation language contained in such filing.

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Table of Contents

SIGNATURE

Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned thereunto duly authorized.

 

TALEND S.A.

/s/ Michael TuchenChristal Bemont

Michael TuchenChristal Bemont

Chief Executive Officer

(Principal Executive Officer)

 

/s/ Adam Meister

 

Adam Meister

 

Chief Financial Officer

(Principal Financial Officer)

Dated:  NovemberMay 8, 20192020

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