UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
WASHINGTON, D.C. 20549
FORM 10-Q
(Mark One)
QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
For the quarterly period ended SeptemberJune 30, 20202021
TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
    For the transition period from to
Commission File Number 001-38267
RIBBON COMMUNICATIONS INC.
(Exact name of Registrant as specified in its charter)
Delaware82-1669692
(State or other jurisdiction of
incorporation or organization)
(I.R.S. Employer Identification No.)

4 Technology Park Drive, Westford, Massachusetts 018866500 Chase Oaks Boulevard, Suite 100, Plano, Texas 75023
(Address of principal executive offices) (Zip code)
(978) 614-8100
(Registrant's telephone number, including area code)
N/A
(Former name, former address and former fiscal year, if changed since last report)

Securities registered pursuant to Section 12(b) of the Act:
Title of each classTrading Symbol(s)Name of each exchange on which registered
Common Stock, par value $0.0001RBBNThe Nasdaq Global Select Market
Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days. Yes x    No o
Indicate by check mark whether the registrant has submitted electronically every Interactive Data File required to be submitted pursuant to Rule 405 of Regulation S-T (§232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit such files). Yes x    No o
Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, smaller reporting company, or an emerging growth company. See the definitions of "large accelerated filer," "accelerated filer," "smaller reporting company," and "emerging growth company" in Rule 12b-2 of the Exchange Act.
Large accelerated filerAccelerated filerNon-accelerated filer
Smaller reporting companyEmerging growth company
If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act) o

Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act). Yes ☐    No x

As of October 26, 2020,July 22, 2021, there were 145,396,631148,114,436 shares of the registrant's common stock, $0.0001 par value per share, outstanding.



RIBBON COMMUNICATIONS INC.
FORM 10-Q
QUARTERLY PERIOD ENDED SEPTEMBERJUNE 30, 20202021
TABLE OF CONTENTS
ItemItemPageItemPage
PART I FINANCIAL INFORMATIONPART I FINANCIAL INFORMATIONPART I FINANCIAL INFORMATION
1.1.1.
PART II OTHER INFORMATIONPART II OTHER INFORMATIONPART II OTHER INFORMATION



Cautionary Note Regarding Forward-Looking Statements

This Quarterly Report on Form 10-Q contains "forward-looking statements" within the meaning of the U.S. Private Securities Litigation Reform Act of 1995, which are subject to a number of risks and uncertainties. All statements other than statements of historical facts contained in this Quarterly Report on Form 10-Q, including statements regarding our future expenses, results of operations and financial position, integration activities, expected impacts of the ongoing COVID-19 pandemic, beliefs about our market capitalization, business strategy, statements aboutexpected benefits from our acquisition of ECI Telecom Group Ltd. ("ECI) and the potential impactsale of our Kandy Communications business, availability of components for the merger and acquisition transactions described herein,manufacturing of our products, plans and objectives of management for future operations, plans for future cost reductions, changes to our operating segments, if any, restructuring activities, and plans for future product offerings, development and manufacturing are forward-looking statements. Without limiting the foregoing, the words "anticipates", "believes", "could", "estimates", "expects", "intends", "may", "plans", "seeks" and other similar language, whether in the negative or affirmative, are intended to identify forward-looking statements, although not all forward-looking statements contain these identifying words. Forward-looking statements are based on our current expectations and assumptions regarding our business, the economy and other future conditions. Because forward-looking statements relate to the future, they are subject to inherent uncertainties, risks and changes in circumstances that are unknown and/or difficult to predict and that may cause our actual results, performance or achievements to be materially different from those expressed or implied by the forward-looking statements. Such risks and uncertainties include, but are not limited to, risks related to the ongoing COVID-19 pandemic on the global economy and financial markets as well as on the Company, our customers and suppliers, which may impact our sales, gross margin, customer demand and our ability to supply our products to our customers; risks that the businesses of ECI Telecom Group Ltd. ("ECI") will not be integrated successfully or that the combined companies will not realize estimated cost savings; failure to realize anticipated benefits of the merger withour acquisition of ECI; satisfaction of the closing conditions for the sale of the Kandy Communications Business on a timely basis or at all; failure to achieve the expected benefits from the sale of theour Kandy Communications Business;business; supply chain disruptions resulting from component availability and/or geopolitical instabilities and disputes; unpredictable fluctuations in quarterly revenue and operating results; risks related to cybersecurity and data intrusion; failure to compete successfully against telecommunications equipment and networking companies; failure to grow our customer base or generate recurring business from our existing customers; consolidation in the telecommunications industry; credit risks; the timing of customer purchasing decisions and our recognition of revenues; economic conditions; our ability to recruit and retain key personnel; the impact of restructuring and cost-containment activities; litigation; market acceptance of our products and services; rapid technological and market change; our ability to protect our intellectual property rights and obtain necessary licenses; our ability to maintain partner, reseller, distribution and vendor support and supply relationships; the potential for defects in our products; risks related to the terms of our credit agreement; higher risks in international operations and markets; increases in tariffs, trade restrictions or taxes on our products; currency fluctuations; and/or failure or circumvention of our controls and procedures. We therefore caution you against relying on any of these forward-looking statements.

Additional important factors that could cause actual results to differ materially from those in these forward-looking statements are also discussed in Part I, Item 2, "Management's Discussion and Analysis of Financial Condition and Results of Operations" of this Quarterly Report on Form 10-Q and Part I, Item 1A and Part II, Item 7A, "Risk Factors" and "Quantitative and Qualitative Disclosures About Market Risk," respectively, of our Annual Report on Form 10-K for the year ended December 31, 2019 as updated by Part II, Item 1A. "Risk Factors" of this Quarterly Reports on Form 10-Q. Also, any2020. Any forward-looking statement made by us in this Quarterly Report on Form 10-Q speaks only as of the date on which this Quarterly Report on Form 10-Q was first filed. We undertake no obligation to publicly update any forward-looking statement, whether as a result of new information, future developments or otherwise.


3


PART I FINANCIAL INFORMATION

Item 1. Financial Statements
RIBBON COMMUNICATIONS INC.
Condensed Consolidated Balance Sheets
(in thousands, except share and per share data)
(unaudited)
September 30,
2020
December 31,
2019
June 30,
2021
December 31,
2020
AssetsAssetsAssets
Current assets:Current assets:Current assets:
Cash and cash equivalentsCash and cash equivalents$103,698 $44,643 Cash and cash equivalents$112,155 $128,428 
Restricted cashRestricted cash7,198 Restricted cash2,646 7,269 
Accounts receivable, netAccounts receivable, net207,813 192,706 Accounts receivable, net219,867 237,738 
InventoryInventory50,974 14,800 Inventory46,556 45,750 
Other current assetsOther current assets33,159 27,146 Other current assets31,739 28,461 
Total current assetsTotal current assets402,842 279,295 Total current assets412,963 447,646 
Property and equipment, netProperty and equipment, net48,432 28,976 Property and equipment, net49,287 48,888 
Intangible assets, netIntangible assets, net432,914 213,366 Intangible assets, net384,352 417,356 
GoodwillGoodwill416,892 224,896 Goodwill416,892 416,892 
InvestmentsInvestments106,012 115,183 
Deferred income taxesDeferred income taxes8,750 4,959 Deferred income taxes10,915 10,651 
Operating lease right-of-use assetsOperating lease right-of-use assets61,648 36,654 Operating lease right-of-use assets57,869 69,757 
Other assetsOther assets34,600 26,762 Other assets20,698 20,892 
$1,406,078 $814,908 $1,458,988 $1,547,265 
Liabilities and Stockholders' EquityLiabilities and Stockholders' EquityLiabilities and Stockholders' Equity
Current liabilities:Current liabilities:Current liabilities:
Current portion of term debtCurrent portion of term debt$13,909 $2,500 Current portion of term debt$20,058 $15,531 
Revolving credit facility8,000 
Accounts payableAccounts payable60,784 31,412 Accounts payable57,939 63,387 
Accrued expenses and otherAccrued expenses and other133,875 56,700 Accrued expenses and other89,762 134,865 
Operating lease liabilitiesOperating lease liabilities17,757 7,719 Operating lease liabilities17,974 17,023 
Deferred revenueDeferred revenue93,447 100,406 Deferred revenue101,471 96,824 
Total current liabilitiesTotal current liabilities319,772 206,737 Total current liabilities287,204 327,630 
Long-term debt, net of currentLong-term debt, net of current373,026 45,995 Long-term debt, net of current359,333 369,035 
Operating lease liabilities, net of currentOperating lease liabilities, net of current51,328 37,202 Operating lease liabilities, net of current62,615 72,614 
Deferred revenue, net of currentDeferred revenue, net of current21,285 20,482 Deferred revenue, net of current22,036 26,010 
Deferred income taxesDeferred income taxes17,532 4,648 Deferred income taxes17,993 16,842 
Other long-term liabilitiesOther long-term liabilities67,694 16,589 Other long-term liabilities40,526 48,281 
Total liabilitiesTotal liabilities850,637 331,653 Total liabilities789,707 860,412 
Commitments and contingencies (Note 19)Commitments and contingencies (Note 19)Commitments and contingencies (Note 19)00
Stockholders' equity:Stockholders' equity:Stockholders' equity:
Preferred stock, $0.01 par value per share; 10,000,000 shares authorized, NaN issued and outstandingPreferred stock, $0.01 par value per share; 10,000,000 shares authorized, NaN issued and outstandingPreferred stock, $0.01 par value per share; 10,000,000 shares authorized, NaN issued and outstanding
Common stock, $0.0001 par value per share; 240,000,000 shares authorized; 145,226,884 shares issued and outstanding at September 30, 2020; 110,471,995 shares issued and outstanding at December 31, 201915 11 
Common stock, $0.0001 par value per share; 240,000,000 shares authorized; 148,057,301 shares issued and outstanding at June 30, 2021; 145,425,248 shares issued and outstanding at December 31, 2020Common stock, $0.0001 par value per share; 240,000,000 shares authorized; 148,057,301 shares issued and outstanding at June 30, 2021; 145,425,248 shares issued and outstanding at December 31, 202015 15 
Additional paid-in capitalAdditional paid-in capital1,866,961 1,747,784 Additional paid-in capital1,868,066 1,870,256 
Accumulated deficitAccumulated deficit(1,302,236)(1,267,067)Accumulated deficit(1,199,922)(1,178,476)
Accumulated other comprehensive (loss) income(9,299)2,527 
Accumulated other comprehensive income (loss)Accumulated other comprehensive income (loss)1,122 (4,942)
Total stockholders' equityTotal stockholders' equity555,441 483,255 Total stockholders' equity669,281 686,853 
$1,406,078 $814,908 $1,458,988 $1,547,265 

See notes to the unaudited condensed consolidated financial statements.

4


RIBBON COMMUNICATIONS INC.
Condensed Consolidated Statements of Operations
(in thousands, except per share data)
(unaudited)

Three months endedNine months ended Three months endedSix months ended
September 30,
2020
September 30,
2019
September 30,
2020
September 30,
2019
June 30,
2021
June 30,
2020
June 30,
2021
June 30,
2020
Revenue:Revenue:Revenue:
ProductProduct$128,926 $61,152 $325,687 $180,691 Product$113,129 $120,862 $211,018 $196,761 
ServiceService102,192 76,501 273,906 221,311 Service98,081 89,631 192,964 171,714 
Total revenueTotal revenue231,118 137,653 599,593 402,002 Total revenue211,210 210,493 403,982 368,475 
Cost of revenue:Cost of revenue:Cost of revenue:
ProductProduct70,188 31,476 176,650 101,056 Product46,641 50,579 91,086 86,558 
ServiceService37,619 27,300 105,745 84,807 Service36,142 36,647 73,922 68,126 
Total cost of revenueTotal cost of revenue107,807 58,776 282,395 185,863 Total cost of revenue82,783 87,226 165,008 154,684 
Gross profitGross profit123,311 78,877 317,198 216,139 Gross profit128,427 123,267 238,974 213,791 
Operating expenses:Operating expenses:Operating expenses:
Research and developmentResearch and development49,113 34,222 143,204 105,456 Research and development46,797 51,796 94,207 94,091 
Sales and marketingSales and marketing41,604 28,227 115,572 87,179 Sales and marketing34,881 33,898 72,099 64,869 
General and administrativeGeneral and administrative16,021 9,673 48,320 40,833 General and administrative12,734 15,094 28,287 32,299 
Acquisition- and integration-related1,366 1,697 14,607 6,861 
Amortization of acquired intangible assetsAmortization of acquired intangible assets17,181 14,669 33,004 29,003 
Acquisition-, disposal- and integration-relatedAcquisition-, disposal- and integration-related1,052 857 2,249 13,241 
Restructuring and relatedRestructuring and related3,290 2,372 10,726 16,448 Restructuring and related2,830 5,361 8,780 7,436 
Total operating expensesTotal operating expenses111,394 76,191 332,429 256,777 Total operating expenses115,475 121,675 238,626 240,939 
Income (loss) from operationsIncome (loss) from operations11,917 2,686 (15,231)(40,638)Income (loss) from operations12,952 1,592 348 (27,148)
Interest expense, netInterest expense, net(6,854)(726)(15,649)(3,352)Interest expense, net(3,048)(5,400)(8,867)(8,795)
Other income (expense), netOther income (expense), net407 (507)(2,844)70,128 Other income (expense), net17,180 (2,407)(8,268)(3,251)
Income (loss) before income taxesIncome (loss) before income taxes5,470 1,453 (33,724)26,138 Income (loss) before income taxes27,084 (6,215)(16,787)(39,194)
Income tax benefit (provision)782 197 (1,445)(5,850)
Income tax provisionIncome tax provision(3,843)(2,036)(4,659)(2,227)
Net income (loss)Net income (loss)$6,252 $1,650 $(35,169)$20,288 Net income (loss)$23,241 $(8,251)$(21,446)$(41,421)
Earnings (loss) per share
Earnings (loss) per share:Earnings (loss) per share:
BasicBasic$0.04 $0.01 $(0.26)$0.19 Basic$0.16 $(0.06)$(0.15)$(0.31)
DilutedDiluted$0.04 $0.01 $(0.26)$0.18 Diluted$0.15 $(0.06)$(0.15)$(0.31)
Weighted average shares used to compute earnings (loss) per share:Weighted average shares used to compute earnings (loss) per share:Weighted average shares used to compute earnings (loss) per share:
BasicBasic144,948 110,080 136,837 109,523 Basic147,467 144,483 146,706 132,737 
DilutedDiluted151,680 110,756 136,837 110,100 Diluted154,160 144,483 146,706 132,737 

See notes to the unaudited condensed consolidated financial statements.

5


RIBBON COMMUNICATIONS INC.
Condensed Consolidated Statements of Comprehensive Income (Loss)
(in thousands)
(unaudited)

Three months endedNine months ended
September 30,
2020
September 30,
2019
September 30,
2020
September 30,
2019
Net income (loss)$6,252 $1,650 $(35,169)$20,288 
Other comprehensive income (loss), net of tax:
Unrealized gain (loss) on interest rate swap640 (12,857)
Foreign currency translation adjustments184 270 1,031 326 
Unrealized gain on available-for sale marketable securities, net of reclassification adjustments for realized amounts590 
Other comprehensive income (loss), net of tax824 270 (11,826)916 
Comprehensive income (loss)$7,076 $1,920 $(46,995)$21,204 
Three months endedSix months ended
June 30,
2021
June 30,
2020
June 30,
2021
June 30,
2020
Net income (loss)$23,241 $(8,251)$(21,446)$(41,421)
Other comprehensive (loss) income, net of tax:
Unrealized (loss) gain on interest rate swap(205)(3,970)6,464 (13,497)
Foreign currency translation adjustments(447)70 (400)847 
Other comprehensive (loss) income, net of tax(652)(3,900)6,064 (12,650)
Comprehensive income (loss), net of tax$22,589 $(12,151)$(15,382)$(54,071)

See notes to the unaudited condensed consolidated financial statements.

6


RIBBON COMMUNICATIONS INC.
Condensed Consolidated Statements of Stockholders' Equity
(in thousands, except shares)
(unaudited)
Three months ended September 30, 2020
Three months ended June 30, 2021Three months ended June 30, 2021
Common stock Common stock
SharesAmountAdditional paid-in capitalAccumulated deficitAccumulated other comprehensive (loss) incomeTotal stockholders' equitySharesAmountAdditional paid-in capitalAccumulated deficitAccumulated other comprehensive income (loss)Total stockholders' equity
Balance at July 1, 2020144,856,764 $14 $1,863,374 $(1,308,488)$(10,123)$544,777 
Balance at April 1, 2021Balance at April 1, 2021147,358,590 $15 $1,864,107 $(1,223,163)$1,774 $642,733 
Exercise of stock optionsExercise of stock options2,926 Exercise of stock options213 — 
Vesting of restricted stock awards and unitsVesting of restricted stock awards and units454,178 Vesting of restricted stock awards and units802,576 — 
Vesting of performance-based stock units7,886 
Shares of restricted stock returned to the Company under net share settlements to satisfy tax withholding obligationsShares of restricted stock returned to the Company under net share settlements to satisfy tax withholding obligations(94,870)(388)(388)Shares of restricted stock returned to the Company under net share settlements to satisfy tax withholding obligations(104,078)(831)(831)
Stock-based compensation expenseStock-based compensation expense3,969 3,969 Stock-based compensation expense4,790 4,790 
Other comprehensive income824 824 
Other comprehensive lossOther comprehensive loss(652)(652)
Net incomeNet income6,252 6,252 Net income23,241 23,241 
Balance at September 30, 2020145,226,884 $15 $1,866,961 $(1,302,236)$(9,299)$555,441 
Balance at June 30, 2021Balance at June 30, 2021148,057,301 $15 $1,868,066 $(1,199,922)$1,122 $669,281 


Six months ended June 30, 2021Six months ended June 30, 2021
Common stock
SharesAmountAdditional paid-in capitalAccumulated deficitAccumulated other comprehensive (loss) incomeTotal stockholders' equity
Nine months ended September 30, 2020
Common stock
SharesAmountAdditional paid-in capitalAccumulated deficitAccumulated other comprehensive (loss) incomeTotal stockholders' equity
Balance at January 1, 2020110,471,995 $11 $1,747,784 $(1,267,067)$2,527 $483,255 
Balance at January 1, 2021Balance at January 1, 2021145,425,248 $15 $1,870,256 $(1,178,476)$(4,942)$686,853 
Exercise of stock optionsExercise of stock options16,128 29 29 Exercise of stock options13,602 24 24 
Vesting of restricted stock awards and unitsVesting of restricted stock awards and units1,971,730 Vesting of restricted stock awards and units2,465,204 — 
Vesting of performance-based stock unitsVesting of performance-based stock units323,752 Vesting of performance-based stock units1,525,681 — 
Shares of restricted stock returned to the Company under net share settlements to satisfy tax withholding obligationsShares of restricted stock returned to the Company under net share settlements to satisfy tax withholding obligations(373,272)(1,196)(1,196)Shares of restricted stock returned to the Company under net share settlements to satisfy tax withholding obligations(1,372,434)(12,064)(12,064)
Shares issued as consideration in connection with the acquisition of ECI Telecom Group Ltd.32,500,000 108,547 108,550 
Shares issued as consideration in connection with the acquisition of Anova Data, Inc.316,551 1,630 1,630 
Stock-based compensation expenseStock-based compensation expense10,167 10,167 Stock-based compensation expense9,850 9,850 
Other comprehensive loss(11,826)(11,826)
Other comprehensive incomeOther comprehensive income6,064 6,064 
Net lossNet loss(35,169)(35,169)Net loss(21,446)(21,446)
Balance at September 30, 2020145,226,884 $15 $1,866,961 $(1,302,236)$(9,299)$555,441 
Balance at June 30, 2021Balance at June 30, 2021148,057,301 $15 $1,868,066 $(1,199,922)$1,122 $669,281 


7


RIBBON COMMUNICATIONS INC.
Condensed Consolidated Statements of Stockholders' Equity (continued)
(in thousands, except shares)
(unaudited)
Three months ended September 30, 2019
 Common stock
SharesAmountAdditional paid-in capitalAccumulated deficitAccumulated other comprehensive (loss) incomeTotal stockholders' equity
Balance at July 1, 2019110,007,237 $11 $1,740,563 $(1,118,354)$4,349 $626,569 
Exercise of stock options19,009 43 43 
Vesting of restricted stock awards and units130,580 
Shares of restricted stock returned to the Company under net share settlements to satisfy tax withholding obligations(501)(2)(2)
Stock-based compensation expense2,485 2,485 
Other comprehensive income270 270 
Net income1,650 1,650 
Balance at September 30, 2019110,156,325 $11 $1,743,089 $(1,116,704)$4,619 $631,015 
Three months ended June 30, 2020
 Common stock
SharesAmountAdditional paid-in capitalAccumulated deficitAccumulated other comprehensive (loss) incomeTotal stockholders' equity
Balance at April 1, 2020144,351,304 $14 $1,860,150 $(1,300,237)$(6,223)$553,704 
Exercise of stock options10,188 18 18 
Vesting of restricted stock awards and units500,570 — 
Shares of restricted stock returned to the Company under net share settlements to satisfy tax withholding obligations(5,298)(16)(16)
Stock-based compensation expense3,222 3,222 
Other comprehensive loss(3,900)(3,900)
Net loss(8,251)(8,251)
Balance at June 30, 2020144,856,764 $14 $1,863,374 $(1,308,488)$(10,123)$544,777 


Nine months ended September 30, 2019
 Common stock
SharesAmountAdditional paid-in capitalAccumulated deficitAccumulated other comprehensive (loss) incomeTotal stockholders' equity
Balance at January 1, 2019106,815,636 $11 $1,723,576 $(1,136,992)$3,703 $590,298 
Issuance of common stock in connection with employee stock purchase plan139,390 506 506 
Exercise of stock options126,015 233 233 
Vesting of restricted stock awards and units1,296,966 
Vesting of performance-based stock units9,466 
Shares of restricted stock returned to the Company under net share settlements to satisfy tax withholding obligations(204,027)(1,082)(1,082)
Shares issued as consideration in connection with the acquisition of Anova Data, Inc.2,948,793 15,186 15,186 
Reclassification of liability to equity for bonuses converted to stock1,052 1,052 
Repurchase and retirement of common stock(975,914)(4,536)(4,536)
Stock-based compensation expense8,154 8,154 
Other comprehensive income916 916 
Net income20,288 20,288 
Balance at September 30, 2019110,156,325 $11 $1,743,089 $(1,116,704)$4,619 $631,015 
Six months ended June 30, 2020
 Common stock
SharesAmountAdditional paid-in capitalAccumulated deficitAccumulated other comprehensive income (loss)Total stockholders' equity
Balance at January 1, 2020110,471,995 $11 $1,747,784 $(1,267,067)$2,527 $483,255 
Exercise of stock options13,202 23 23 
Vesting of restricted stock awards and units1,517,552 — 
Vesting of performance-based stock units315,866 — 
Shares of restricted stock returned to the Company under net share settlements to satisfy tax withholding obligations(278,402)(808)(808)
Shares issued as consideration in connection with the acquisition of ECI Telecom Group Ltd.32,500,000 108,547 108,550 
Shares issued as consideration in connection with the acquisition of Anova Data, Inc.316,551 1,630 1,630 
Stock-based compensation expense6,198 6,198 
Other comprehensive loss(12,650)(12,650)
Net loss(41,421)(41,421)
Balance at June 30, 2020144,856,764 $14 $1,863,374 $(1,308,488)$(10,123)$544,777 

See notes to the unaudited condensed consolidated financial statements.

8



RIBBON COMMUNICATIONS INC.
Condensed Consolidated Statements of Cash Flows
(in thousands)
(unaudited)

Nine months endedSix months ended
September 30,
2020
September 30,
2019
June 30,
2021
June 30,
2020
Cash flows from operating activities:Cash flows from operating activities:Cash flows from operating activities:
Net (loss) income$(35,169)$20,288 
Adjustments to reconcile net (loss) income to cash flows provided by operating activities:
Net lossNet loss$(21,446)$(41,421)
Adjustments to reconcile net loss to cash flows provided by operating activities:Adjustments to reconcile net loss to cash flows provided by operating activities:
Depreciation and amortization of property and equipmentDepreciation and amortization of property and equipment12,754 8,824 Depreciation and amortization of property and equipment8,475 8,260 
Amortization of intangible assetsAmortization of intangible assets45,352 36,829 Amortization of intangible assets33,004 29,003 
Amortization of debt issuance costsAmortization of debt issuance costs4,915 268 Amortization of debt issuance costs3,684 2,554 
Stock-based compensationStock-based compensation10,167 8,154 Stock-based compensation9,850 6,198 
Deferred income taxesDeferred income taxes(2,455)4,559 Deferred income taxes918 97 
Gain on sale of businessGain on sale of business(2,772)
Decrease in fair value of investmentsDecrease in fair value of investments9,171 
Reduction in deferred purchase considerationReduction in deferred purchase consideration(69)(8,124)Reduction in deferred purchase consideration(69)
Foreign currency exchange lossesForeign currency exchange losses3,162 1,042 Foreign currency exchange losses2,013 3,463 
Changes in operating assets and liabilities:Changes in operating assets and liabilities:Changes in operating assets and liabilities:
Accounts receivableAccounts receivable42,489 25,598 Accounts receivable17,360 45,422 
InventoryInventory6,285 8,387 Inventory(1,527)773 
Other operating assetsOther operating assets36,416 (20,510)Other operating assets9,874 14,282 
Accounts payableAccounts payable(54,489)(20,260)Accounts payable(3,508)(41,515)
Accrued expenses and other long-term liabilitiesAccrued expenses and other long-term liabilities10,143 (21,535)Accrued expenses and other long-term liabilities(57,739)9,111 
Deferred revenueDeferred revenue(14,253)(20,889)Deferred revenue673 554 
Net cash provided by operating activitiesNet cash provided by operating activities65,248 22,631 Net cash provided by operating activities8,030 36,712 
Cash flows from investing activities:Cash flows from investing activities:Cash flows from investing activities:
Purchases of property and equipmentPurchases of property and equipment(18,685)(8,594)Purchases of property and equipment(10,570)(14,891)
Business acquisitions, net of cash acquiredBusiness acquisitions, net of cash acquired(346,852)Business acquisitions, net of cash acquired(346,852)
Proceeds from sale of businessProceeds from sale of business2,944 
Maturities of marketable securities7,295 
Proceeds from the sale of fixed assetsProceeds from the sale of fixed assets43,500 Proceeds from the sale of fixed assets43,500 
Net cash used in investing activitiesNet cash used in investing activities(322,037)(1,299)Net cash used in investing activities(7,626)(318,243)
Cash flows from financing activities:Cash flows from financing activities:Cash flows from financing activities:
Borrowings under revolving line of creditBorrowings under revolving line of credit615 109,000 Borrowings under revolving line of credit615 
Principal payments on revolving line of creditPrincipal payments on revolving line of credit(8,615)(130,000)Principal payments on revolving line of credit(8,615)
Proceeds from issuance of term debtProceeds from issuance of term debt478,500 50,000 Proceeds from issuance of term debt74,625 403,500 
Principal payment of debt, related party(24,716)
Principal payments of long-term debt(131,279)(625)
Payment of deferred purchase consideration(21,876)
Principal payments of term debtPrincipal payments of term debt(82,147)(52,400)
Principal payments of finance leasesPrincipal payments of finance leases(971)(698)Principal payments of finance leases(507)(668)
Payment of debt issuance costsPayment of debt issuance costs(14,065)(891)Payment of debt issuance costs(789)(10,573)
Proceeds from the sale of common stock in connection with employee stock purchase plan506 
Proceeds from the exercise of stock optionsProceeds from the exercise of stock options29 233 Proceeds from the exercise of stock options24 23 
Payment of tax withholding obligations related to net share settlements of restricted stock awardsPayment of tax withholding obligations related to net share settlements of restricted stock awards(1,196)(1,082)Payment of tax withholding obligations related to net share settlements of restricted stock awards(12,064)(808)
Repurchase of common stock(4,536)
Net cash provided by (used in) financing activities323,018 (24,685)
Net cash (used in) provided by financing activitiesNet cash (used in) provided by financing activities(20,858)331,074 
Effect of exchange rate changes on cash, cash equivalents and restricted cashEffect of exchange rate changes on cash, cash equivalents and restricted cash24 56 Effect of exchange rate changes on cash, cash equivalents and restricted cash(442)(142)
Net increase (decrease) in cash, cash equivalents and restricted cash66,253 (3,297)
Cash and cash equivalents, beginning of year44,643 43,694 
Net (decrease) increase in cash, cash equivalents and restricted cashNet (decrease) increase in cash, cash equivalents and restricted cash(20,896)49,401 
Cash, cash equivalents and restricted cash, beginning of yearCash, cash equivalents and restricted cash, beginning of year135,697 44,643 
Cash, cash equivalents and restricted cash, end of periodCash, cash equivalents and restricted cash, end of period$110,896 $40,397 Cash, cash equivalents and restricted cash, end of period$114,801 $94,044 
9



RIBBON COMMUNICATIONS INC.
Condensed Consolidated Statements of Cash Flows (continued)
(in thousands)
(unaudited)

Nine months endedSix months ended
September 30,
2020
September 30,
2019
June 30,
2021
June 30,
2020
Supplemental disclosure of cash flow information:Supplemental disclosure of cash flow information:Supplemental disclosure of cash flow information:
Interest paidInterest paid$10,845 $3,649 Interest paid$8,009 $6,275 
Income taxes paidIncome taxes paid$6,652 $3,527 Income taxes paid$9,818 $4,014 
Income tax refunds receivedIncome tax refunds received$196 $291 Income tax refunds received$974 $196 
Supplemental disclosure of non-cash investing activities:Supplemental disclosure of non-cash investing activities:Supplemental disclosure of non-cash investing activities:
Capital expenditures incurred, but not yet paid Capital expenditures incurred, but not yet paid$4,111 $560  Capital expenditures incurred, but not yet paid$2,090 $3,522 
Property and equipment acquired under finance leases$$150 
Acquisition purchase consideration - deferred payments$1,630 $1,700 
Common stock issued as purchase consideration Common stock issued as purchase consideration$108,550 $15,186  Common stock issued as purchase consideration$$110,180 
Supplemental disclosure of non-cash financing activities:Supplemental disclosure of non-cash financing activities:Supplemental disclosure of non-cash financing activities:
Total fair value of restricted stock awards, restricted stock units and performance-based stock units$5,551 $6,765 
Total fair value of restricted stock awards, restricted stock units and performance-based stock units on date vestedTotal fair value of restricted stock awards, restricted stock units and performance-based stock units on date vested$33,410 $5,165 

See notes to the unaudited condensed consolidated financial statements.
10


RIBBON COMMUNICATIONS INC.
Notes to Condensed Consolidated Financial Statements
(unaudited)

(1) BASIS OF PRESENTATION

Business

Ribbon Communications Inc. ("Ribbon" or the "Company") is a leading global provider of next generation software solutions to telecommunications, wireless and cable service providers and enterprises of all sizes across industry verticals. With the March 3, 2020 completion of the merger with ECI Telecom Group Ltd ("ECI"), Ribbon now also provides optical and packet networking products and software-defined solutionscommunications technology to service providers and critical infrastructure sectors likeenterprises. The Company provides a broad range of software and high-performance hardware products, solutions and services that enable the secure delivery of data and voice communications for residential consumers and for small, medium, and large enterprises and industry verticals such as finance, education, government, utilities government and defense. Withtransportation. Ribbon's mission is to create a recognized global technology leader providing cloud-centric solutions that enable the secure exchange of information, with unparalleled scale, performance and elasticity. The Company is headquartered in Plano, Texas, and has a global presence with research and development, or sales and support locations in over 1,000 customersNaN countries around the globe, including some of the largest telecommunications service providers, enterprises and utilities in the world, Ribbon enables its customers to evolve and modernize their communications networks and packet optical networking infrastructures through software and hardware. By securing and enabling reliable and scalable Internet Protocol ("IP") and packet optical networks and applications, Ribbon helps its customers adopt the next generation of software-, cloud- and edge-based technologies to drive new, incremental revenue, while protecting their existing revenue streams. Ribbon's software solutions provide a secure way for its customers to connect and leverage multivendor, multiprotocol communications systems and applications across their networks and the cloud in a rapidly changing ecosystem of IP-enabled devices, such as smartphones and tablets. In addition, Ribbon's software solutions secure cloud-based delivery of unified communications ("UC") solutions - both for service providers transforming to a cloud-based network and for enterprises using cloud-based UC - and support the increasing demand on network infrastructure created by ongoing IP traffic growth and the projected demand related to increased traffic from 5G applications and devices. Ribbon sells its products and solutions through both direct sales and indirect channels, leveraging the reach and local presence of resellers, and provides ongoing support to its customers through a global services team with experience in design, deployment and maintenance of some of the world's largest software IP networks.world.

Basis of Presentation

In the opinion of management, the accompanying unaudited condensed consolidated financial statements include all adjustments, consisting only of normal recurring items, necessary for their fair presentation with accounting principles generally accepted in the United States of America ("GAAP") and with the rules and regulations of the U.S. Securities and Exchange Commission ("SEC").

On December 1, 2020 (the "Kandy Sale Date"), American Virtual Cloud Technologies, Inc. ("AVCT") completed the purchase of the Company's cloud-based enterprise service business (the "Kandy Communications Business") and accordingly, the revenue and expenses of the Kandy Communications Business are excluded from the Company's condensed consolidated financial statements for the three and six months ended June 30, 2021.

On March 3, 2020 (the "ECI MergerAcquisition Date"), a subsidiary of the Company merged (the "ECI Acquisition") with ECI (the "ECI Merger"Telecom Group Ltd ("ECI"). The financial results of ECI are included in the Company's condensed consolidated financial statements for the periodsperiod subsequent to the ECI Merger Date.

On February 28, 2019 (the "Anova Acquisition Date"), the Company acquired the business and technology assets of Anova Data, Inc. ("Anova"). The financial results of Anova are included in the Company's condensed consolidated financial statements for the periods subsequent to the Anova Acquisition Date.

Interim results are not necessarily indicative of results for a full year or any future interim period. The information included in this Quarterly Report on Form 10-Q should be read in conjunction with the Company's Annual Report on Form 10-K for the year ended December 31, 20192020 (the "Annual Report"), which was filed with the SEC on February 28,26, 2021.

Operating Segments

The Company's chief operating decision maker (the "CODM") is its President and Chief Executive Officer. Effective in the fourth quarter of 2020 and in connection with the ECI Acquisition, the CODM began to assess the Company's performance based on the performance of 2 separate organizations within Ribbon: the Cloud and Edge segment ("Cloud and Edge") and the IP Optical Networks segment ("IP Optical Networks"). Financial information for the IP Optical Networks segment included in the Company's financial results for the six months ended June 30, 2020 is for the period subsequent to the ECI Acquisition Date through June 30, 2020.

Reclassifications

In the fourth quarter of 2020, the Company reclassified amounts recorded for amortization of acquired intangible assets in prior presentations from Cost of revenue - product and Sales and marketing to a separate line included in operating expenses in the condensed consolidated statements of operations, as management believes this presentation enhances the comparability of the Company's financial statements with industry peers. These reclassifications also did not impact the condensed consolidated balance sheets or statements of cash flows for any historical periods. The Company did not reclassify depreciation of property and equipment related to production activities from cost of revenue to other accounts.

11


RIBBON COMMUNICATIONS INC.
Notes to Condensed Consolidated Financial Statements (Continued)
(unaudited)
These reclassifications for the three and six months ended June 30, 2020 were as follows (in thousands):

Three months ended June 30, 2020Six months ended June 30, 2020
Prior presentationAmounts reclassifiedRevised presentationPrior presentationAmounts reclassifiedRevised presentation
Product revenue$120,862 0$120,862 $196,761 0$196,761 
Service revenue89,631 089,631 171,714 0171,714 
  Total revenue210,493 210,493 368,475 368,475 
Cost of revenue - product61,529 (10,950)50,579 106,462 (19,904)86,558 
Cost of revenue - service36,647 036,647 68,126 068,126 
  Total cost of revenue98,176 (10,950)87,226 174,588 (19,904)154,684 
    Total gross profit112,317 10,950 123,267 193,887 19,904 213,791 
Research and development51,796 051,796 94,091 094,091 
Sales and marketing37,617 (3,719)33,898 73,968 (9,099)64,869 
General and administrative15,094 015,094 32,299 032,299 
Amortization of acquired intangible assets14,669 14,669 29,003 29,003 
Acquisition-, disposal- and integration-related857 0857 13,241 013,241 
Restructuring and related5,361 05,361 7,436 07,436 
  Total operating expenses110,725 10,950 121,675 221,035 19,904 240,939 
Income (loss) from operations$1,592 $$1,592 $(27,148)$$(27,148)


Certain reclassifications, not affecting previously reported net loss, have been made to the previously issued financial statements to conform to the current period presentation.

Significant Accounting Policies

The Company's significant accounting policies are disclosed in Note 2 to the Consolidated Financial Statements included in the Annual Report. There were no material changes to the significant accounting policies during the nine months ended September 30, 2020, with the exception of policies on transfers of financial assets, warranty costs, and research and development grants. Additionally, effective in 2020, the Company changed its annual goodwill impairment testing date from November 30 to October 1. The Company does not expect this change to have a material impact on its condensed consolidated financial statements.

Transfers of Financial Assets. The Company's ECI subsidiary maintains customer receivables factoring agreements with a number of financial institutions. Under the terms of these agreements, the Company may transfer receivables to the financial
11


RIBBON COMMUNICATIONS INC.
Notes to Condensed Consolidated Financial Statements (Continued)
(unaudited)
institutions, on a non-recourse basis, provided that the financial institutions approve the receivables in advance. The Company maintains credit insurance policies from major insurance providers or obtains letters of credit from the customers for a majority of its factored trade receivables. The Company accounts for the factoring of its financial assets as a sale of the assets and records the factoring fees, when incurred, as a component of interest expense in the condensed consolidated statements of operations and the proceeds from the sales of receivables are included in cash from operating activities in the condensed consolidated statements of cash flows. During the three months ended SeptemberJune 30, 2020, the Company received $35.3 million of cash from the sale of certain accounts receivable and recorded $0.3 million of interest expense in connection with these transactions. During the nine months ended September 30, 2020, the Company received $81.1 million of cash from the sale of certain accounts receivable and recorded $0.7 million of interest expense in connection with these transactions.

Warranty. The Company records warranty liabilities for estimated costs of fulfilling its obligations under standard limited hardware and software warranties at the time of sale. The liability for standard warranties is included in Accrued expenses and other and Other non-current liabilities in the condensed consolidated balance sheet at September 30, 2020. The specific warranty terms and conditions vary depending upon the country in which the Company does business, but generally includes material costs, technical support, labor and associated overhead over a period ranging from one to three years. The Company's liability for product warranties was $15.2 million, of which $6.7 million was current and included in Accrued expenses and other and $8.5 million was long-term and included in Other long-term liabilities in the Company's condensed consolidated balance sheet at September 30, 2020. The Company did not have a warranty accrual at December 31, 2019.

Research and Development Grants. The Company records grants received from the Office of the Innovation Authority of the Israeli Ministry of Economics (the "IIA") as a reduction to research and development expense. Royalties payable to the IIA are recognized pursuant to sales of related products and are classified as Cost of revenue.2021.

Principles of Consolidation

The condensed consolidated financial statements include the accounts of Ribbon and its wholly-owned subsidiaries. Intercompany transactions and balances have been eliminated in consolidation.

Use of Estimates and Judgments

The preparation of financial statements in conformity with GAAP requires Ribbon to make estimates and assumptions that affect the reported amounts of assets and liabilities and disclosure of contingent assets and liabilities at the date of the financial statements and the reported amounts of revenue and expenses during the reporting periods. Significant estimates and judgments relied upon in preparing these condensed consolidated financial statements include accounting for business combinations, revenue recognition for multiple element arrangements, inventory valuations, assumptions used to determine the fair value of stock-based compensation, intangible asset and goodwill valuations, including impairments, legal contingencies and recoverability of Ribbon's net deferred tax assets and the related valuation allowances. Ribbon regularly assesses these estimates and records changes in estimates in the period in which they become known. Ribbon bases its estimates on historical experience and various other assumptions that it believes to be reasonable under the circumstances. Actual results could differ from those estimates.

Reclassifications
12


Certain reclassifications, not affecting previously reported net loss, have been madeRIBBON COMMUNICATIONS INC.
Notes to the previously issued financial statements to conform to the current period presentation.Condensed Consolidated Financial Statements (Continued)

(unaudited)
Restricted Cash

The Company classifies as restricted cash all cash pledged as collateral to secure long-term obligations and all cash whose use is otherwise limited by contractual provisions.

At SeptemberJune 30, 2020,2021, the Company had $7.2$2.6 million of restricted cash, comprised of $4.3 million restricted in connection with a tax payment on certain fixed assets formerly held by ECI that were sold in connection with the ECI Merger, and $2.9 millionrepresenting restricted short-term bank deposits pledged to secure certain performance and financial bonds as security for the Company's obligations under tenders, contracts and to one of its main subcontractors.

12At December 31, 2020, the Company had $7.3 million of restricted cash, comprised of $4.6 million restricted in connection with a tax payment on certain fixed assets formerly held by ECI that were sold in connection with the ECI Acquisition, and $2.7 million of restricted short-term bank deposits pledged to secure certain performance and financial bonds as security for the Company's obligations under tenders, contracts and to one of its main subcontractors.


RIBBON COMMUNICATIONS INC.Transfers of Financial Assets
Notes
The Company maintains customer receivables factoring agreements with a number of financial institutions primarily for IP Optical Networks sales outside of the United States. Under the terms of these agreements, the Company may transfer receivables to Condensed Consolidated Financial Statements (Continued)
(unaudited)
the financial institutions, on a non-recourse basis, provided that the financial institutions approve the receivables in advance. The Company maintains credit insurance policies from major insurance providers or obtains letters of credit from the customers for a majority of its factored trade receivables. The Company accounts for the factoring of its financial assets as a sale of the assets and records the factoring fees, when incurred, as a component of interest expense in the condensed consolidated statements of operations, and the proceeds from the sales of receivables are included in cash from operating activities in the condensed consolidated statements of cash flows. During the three and six months ended June 30, 2021, the Company received $32.1 million and $63.2 million, respectively, of cash from the sale of certain accounts receivable and recorded $0.2 million and $0.4 million, respectively, of interest expense in connection with these transactions. During the three and six months ended June 30, 2020, the Company received $30.7 million and $45.8 million, respectively, of cash from the sale of certain accounts receivable and recorded $0.3 million and $0.4 million, respectively, of interest expense in connection with these transactions.

Fair Value of Financial Instruments and Fair Value Hierarchy

The carrying amounts of the Company's financial instruments approximate their fair values and include cash equivalents, accounts receivable, borrowings under a revolving credit facility, accounts payable and long-term debt.

Operating Segments

The Company currently operates in a single segment, as the chief operating decision maker makes decisions and assesses performance at the company level. The Company's chief operating decision maker is its President and Chief Executive Officer, who began his employment with the Company effective March 1, 2020. With the acquisition of ECI, the Company's chief operating decision maker is currently assessing the appropriate separate discrete financial information he will utilize for making decisions and assessing performance.

Fair Value Hierarchy

Fair value is the price that would be received to sell an asset or paid to transfer a liability in an orderly transaction between market participants. As such, fair value is a market-based measurement that should be determined based on assumptions that market participants would use in pricing an asset or a liability. The three-tier fair value hierarchy is based on the level of independent, objective evidence surrounding the inputs used to measure fair value. A financial instrument's categorization within the fair value hierarchy is based upon the lowest level of input that is significant to the fair value measurement. The fair value hierarchy is as follows:

Level 1. Level 1 applies to assets or liabilities for which there are quoted prices in active markets for identical assets or liabilities.

Level 2. Level 2 applies to assets or liabilities for which there are inputs that are directly or indirectly observable in the marketplace, such as quoted prices for similar assets or liabilities in active markets or quoted prices for identical assets or liabilities in markets with insufficient volume or infrequent transactions (less active markets).

Level 3. Level 3 applies to assets or liabilities for which there are unobservable inputs to the valuation methodology that are significant to the measurement of the fair value of the assets or liabilities.

Recent Accounting Pronouncements

The Financial Accounting Standards Board ("FASB") has issued the following accounting pronouncements, all of which became effective for the Company in 2020 and none of which had a material impact on the Company's condensed consolidated financial statements:

In March 2020, the FASB issued Accounting Standards Update ("ASU") 2020-04, Reference Rate Reform (Topic 848): Facilitation of the Effects of Reference Rate Reform on Financial Reporting ("ASU 2020-04"), which provides optional expedients and exceptions for applying generally accepted accounting principles to contract modifications and hedging relationships, subject to meeting certain criteria that reference LIBOR or another reference rate expected to be discontinued.

In March 2020, the FASB issued ASU 2020-03, Codification Improvements to Financial Instruments ("ASU 2020-03"), which makes narrow-scope amendments related to topics regarding fair value option disclosures, applicability of the portfolio exception in Accounting Standards Codification ("ASC") 820 to nonfinancial items, disclosures for depository and lending institutions, cross reference to guidance in ASC 470-50 on line of credit or revolving debt arrangements, cross reference to net asset value practical expedient in ASC 820-10, interaction between ASC 842 and ASC 326 and between ASC 326 and ASC 860-20.

In August 2018, the FASB issued ASU 2018-15, Intangibles - Goodwill and Other - Internal-Use Software (Subtopic 350-40): Customer’s Accounting for Implementation Costs Incurred in a Cloud Computing Arrangement That Is a Service Contract (“ASU 2018-15”), which provides guidance on implementation costs incurred in a cloud computing arrangement
13


RIBBON COMMUNICATIONS INC.
Notes to Condensed Consolidated Financial Statements (Continued)
(unaudited)
(“CCA”) that is a service contract. ASU 2018-15 amends ASC 350, Intangibles - Goodwill and Other (“ASC 350”) to include in its scope implementation costs of a CCA that is a service contract and clarifies that a customer should apply the guidance in ASC 350-40 to determine which implementation costs should be capitalized in such a CCA.

In August 2018, the FASB issued ASU 2018-14, Compensation - Retirement Benefits - Defined Benefit Plans - General (Subtopic 715-20): Disclosure Framework - Changes to the Disclosure Requirements for Defined Benefit Plans (“ASU 2018-14”), which amends ASC 715, Compensation - Retirement Benefits, to add, remove and clarify disclosure requirements related to defined benefit pension and other postretirement plans.

In August 2018, the FASB issued ASU 2018-13, Fair Value Measurement (Topic 820): Disclosure Framework - Changes to the Disclosure Requirements for Fair Value Measurement (“ASU 2018-13”), which changes the fair value measurement requirements of ASC 820, Fair Value Measurement.

In June 2016, the FASB issued ASU 2016-13, Financial Instruments - Credit Losses (Topic 326): Measurement of Credit Losses on Financial Instruments ("ASU 2016-13"), which adds an impairment model that is based on expected losses rather than incurred losses. Under ASU 2016-13, an entity recognizes as an allowance its estimate of expected credit losses, which the FASB believes will result in more timely recognition of such losses. In April and May 2019, the FASB issued ASU 2019-04, Codification Improvements to Topic 326, Financial Instruments - Credit Losses, Topic 815, Derivatives and Hedging, and Topic 825, Financial Instruments ("ASU 2019-04") and ASU 2019-05 Financial Instruments - Credit Losses (Topic 326): Targeted Transition Relief ("ASU 2019-05"), respectively. ASU 2019-04 provides transition relief for entities adopting ASU 2016-13 and ASU 2019-05 clarifies certain aspects of the accounting for credit losses, hedging activities and financial instruments in connection with the adoption of ASU 2016-13.Recent Accounting Pronouncements

The FASB hasFinancial Accounting Standards Board ("FASB") issued the following accounting pronouncement which becomesbecame effective for the Company in 2021, and which the Company doesdid not believe will have a material impact on its condensed consolidated financial statements upon adoption:statements:

In December 2019, the FASB issued ASU 2019-12, Income Taxes (Topic 740): Simplifying the Accounting for Income Taxes ("ASU 2019-12"), which modifies ASC 740 to simplify the accounting for income taxes. ASU 2019-12 addresses the accounting for hybrid tax regimes, tax basis step-up in goodwill obtained in a transaction that is not a business combination, separate financial statements of legal entities not subject to tax, intraperiod tax allocation exception to incremental approach, ownership changes in investments - changes from a subsidiary to an equity method investment, ownership changes in investments - changes from an equity method investment to a subsidiary, interim period accounting for enacted changes in tax law and year-to-date loss limitation in interim period tax accounting.

The FASB issued the following accounting pronouncement, which the Company does not believe will have a material impact on its condensed consolidated financial statements upon adoption:

In January 2021, the FASB issued ASU 2021-01, Reference Rate Reform (Topic 848): Scope ("ASU 2021-01"), which refines the scope of Accounting Standards Codification 848, Reference Rate Reform ("ASC 848") and clarifies some of its guidance as part of the FASB's monitoring of global reference rate reform activities. ASU 2021-01 permits entities to elect certain optional expedients and exceptions when accounting for derivative contracts and certain hedging relationships affected by changes in the interest rates used for discounting cash flows, for computing variation margin settlements, and for calculating price alignment interest in connection with reference rate reform activities under way in global financial markets (the "discounting transition"). ASU 2021-01 is effective for the Company prospectively in any period through December 31, 2022 that a modification is made to the terms of the derivatives affected by the discounting transition.


(2) BUSINESS ACQUISITIONS

ECI ACQUISITION

On the ECI MergerAcquisition Date, Ribbon completed its previously announced merger transaction with ECI in accordance with the terms of the Agreement and Plan of Merger, dated as of November 14, 2019, by and among Ribbon, ECI, an indirect wholly-owned subsidiary of Ribbon ("Merger Sub"), Ribbon Communications Israel Ltd. and ECI Holding (Hungary) kft, pursuant to which Merger Sub merged with and into ECI, with ECI surviving such merger as a wholly-owned subsidiary of Ribbon. Prior to the ECI MergerAcquisition Date, ECI was a privately-held global provider of end-to-end packet-optical transport and software-defined networking ("SDN") and network function virtualization ("NFV") solutions for service providers, enterprises and data center operators. Ribbon believes the ECI Merger positions the Company for growth and enhances its competitive strengths by expanding its product portfolio beyond solutions primarily supporting voice applications to include data applications and optical networking.

As consideration for the ECI Merger,Acquisition, Ribbon issued the ECI shareholders and certain others 32.5 million shares of Ribbon common stock with a fair value of $108.6 million (the "Stock Consideration") and paid $322.5 million of cash (the "Cash Consideration"), comprised of $183.3 million to repay ECI's outstanding debt, including both principal and interest, and $139.2 million paid to ECI's selling shareholders (the "Cash Consideration").shareholders. In addition, ECI shareholders received $33.4 million from the sale of
14


RIBBON COMMUNICATIONS INC.
Notes to Condensed Consolidated Financial Statements (Continued)
(unaudited)
certain of ECI's real estate assets. Cash Consideration was financed through cash on hand and committed debt financing consisting of a new $400 million term loan facility and new $100 million revolving credit facility, which was undrawn at the ECI MergerAcquisition Date.

The ECI MergerAcquisition has been accounted for as a business combination and the financial results of ECI have been included in the Company's condensed consolidated financial statements for the periods subsequent to the ECI Merger.Acquisition. The Company's financial results for the three months ended SeptemberJune 30, 2020 include $77.6included $63.6 million of revenue and $11.2$17.1 million of net loss attributable to ECI. The Company's financial results for the ninesix months ended SeptemberJune 30, 2020 include $171.1included $93.6 million of revenue and $31.9$20.4 million of net loss attributable to ECI for the periodsperiod subsequent to the ECI Merger.Acquisition.

As of September 30, 2020,The Company finalized the valuation of acquired assets, identifiable intangible assets and certain assumed liabilities was preliminary. The Company is continuingin the process of investigating the facts and circumstances existing as of the ECI Merger Date, including certain assets acquired and liabilities assumed, as well as estimated future cash flows, in order to finalize its valuation. During the secondfourth quarter of 2020, the Company recorded changes to the initial preliminary purchase price allocation. The primary adjustments recorded in the period since the ECI Merger Date included reductions of $10.4 million and $7.0 million to current and noncurrent inventory, respectively, and increases to identifiable intangible assets aggregating $11.0 million, comprised of $3.0 million to in-process research and development, $5.0 million to developed technology, $2.0 million to customer relationships and $1.0 million to trade names. These adjustments, as well as other immaterial adjustments to other balance sheet accounts, resulted in a net increase to goodwill of $2.5 million. The preliminary allocation of purchase consideration to the fair value of assets acquired and liabilities assumed includes a noncurrent asset of $5.7 million that represents an indemnification receivable from ECI's selling shareholders for certain liabilities for uncertain tax positions in accordance with the Agreement and Plan of Merger. The Company expects to finalize the valuation of the assets acquired and liabilities assumed by the first quarter of 2021.

2020. A summary of the preliminary allocation of the purchase consideration for ECI is as follows (in thousands):
14


RIBBON COMMUNICATIONS INC.
Notes to Condensed Consolidated Financial Statements (Continued)
(unaudited)
Fair value of consideration transferred:
  Cash consideration:
    Repayment of ECI outstanding debt obligations$183,266 
    Cash paid to selling shareholders139,244 
    Payment to selling shareholders from sale of ECI real estate assets33,400 
    Less cash and restricted cash acquired(9,058)
      Net cash consideration346,852 
  Fair value of Ribbon stock issued108,550 
        Fair value of total consideration$455,402 
Fair value of assets acquired and liabilities assumed:
  Current assets, net of cash and restricted cash acquired$120,203 
  Property and equipment54,913 
  Intangible assets:
    In-process research and development34,000 
    Developed technology111,900 
    Customer relationships116,000 
    Trade names3,000 
  Goodwill191,996 
  Other noncurrent assets50,71637,528 
  Deferred revenue(4,369)
  Other current liabilities(146,618)
  Deferred revenue, net of current(3,726)
  Deferred tax liability(13,308)
  Other long-term liabilities(59,305)(46,117)
$455,402 


15


RIBBON COMMUNICATIONS INC.
Notes to Condensed Consolidated Financial Statements (Continued)
(unaudited)
The Company is still evaluating the fair value of acquired assets and assumed liabilities, and such values are subject to change. The valuation of the acquired intangible assets is inherently subjective and relies on significant unobservable inputs. The Company used an income approach to value the acquired in-process research and development, developed technology, customer relationships and trade name intangible assets. The Company is still evaluating the forecast, and the value of these intangible assets could change materially as the Company finalizes the forecast and other inputs used to determine their fair values. The valuation for each of these intangible assets was based on estimated projections of expected cash flows to be generated by the assets, discounted to the present value at discount rates commensurate with perceived risk. The valuation assumptions take into consideration the Company's estimates of customer attrition, technology obsolescence and revenue growth projections. The Company is amortizing the identifiable intangible assets arising from the ECI MergerAcquisition in relation to the expected cash flows from the individual intangible assets over their respective useful lives, which have a weighted average life of 12.38 years (see Note 6). Goodwill results from assets that are not separately identifiable as part of the transaction and is not deductible for tax purposes.

Pro Forma Results

The following unaudited pro forma information presents the condensed combined results of operations of Ribbon and ECI for the three and ninesix months ended SeptemberJune 30, 2020 and 2019 as if the ECI MergerAcquisition had been completed on January 1, 2019, with adjustments to give effect to pro forma events that are directly attributable to the ECI Merger.Acquisition. These pro forma adjustments include an increase in research and development expense related to the conformance of ECI's cost capitalization policy to Ribbon's, additional amortization expense for the acquired identifiable intangible assets, a decrease in historical ECI interest expense reflecting the extinguishment of certain of ECI's debt as a result of the ECI Merger,Acquisition, and an increase in interest expense reflecting the new debt entered into by the Company in connection with the ECI Merger.Acquisition. Pro forma adjustments also include the elimination of acquisition-, disposal- and integration-related costsexpenses directly attributable to the acquisition from the three and ninesix months ended SeptemberJune 30, 2020 and inclusion of such costs in the three and nine months ended September 30, 2019, respectively.comparable prior year periods.

The unaudited pro forma results do not reflect any operating efficiencies or potential cost savings that may result from the consolidation of the operations of Ribbon and ECI. Accordingly, these unaudited pro forma results are presented for illustrative
15


RIBBON COMMUNICATIONS INC.
Notes to Condensed Consolidated Financial Statements (Continued)
(unaudited)
purposes and are not intended to represent or be indicative of the actual results of operations of the combined company that would have been achieved had the ECI MergerAcquisition occurred at January 1, 2019, nor are they intended to represent or be indicative of future results of operations (in thousands, except per share amounts):
 Three months endedNine months ended
 September 30,
2020
September 30,
2019
September 30,
2020
September 30,
2019
Revenue$231,118 $232,926 $624,800 $673,774 
Net income (loss)$7,036 $(4,795)$(41,345)$(31,023)
Diluted earnings (loss) per share$0.05 $(0.03)$(0.29)$(0.22)
4
 Three months endedSix months ended
 June 30,
2020
June 30,
2020
Revenue$210,493 $393,682 
Net loss$(9,252)$(48,381)
Loss per share$(0.06)$(0.33)


Anova Data, Inc.

On the Anova Acquisition Date, the Company acquired the business and technology assets of Anova, a private company headquartered in Westford, Massachusetts that provides advanced analytics solutions (the "Anova Acquisition"). The Anova Acquisition was completed in accordance with the terms and conditions of an asset purchase agreement, dated as of January 31, 2019 (the "Anova Asset Purchase Agreement"). As consideration for the Anova Acquisition, Ribbon issued 2.9 million shares of Ribbon common stock with a fair value of $15.2 million to Anova's sellers and equity holders on the Anova Acquisition Date and held back an additional 330,000 shares with a fair value of $1.7 million (the "Anova Deferred Consideration")Acquisition-, of which 316,551 shares were issued after post-closing adjustments on March 4, 2020. The Anova Deferred Consideration was included as a component of Accrued expenses and other in the Company's condensed consolidated balance sheet at December 31, 2019.

The Anova Acquisition was accounted for as a business combination and the financial results of Anova have been included in the Company's condensed consolidated financial statements for the periods subsequent to the Anova Acquisition Date. The results for the three and nine months ended September 30, 2019 were not significant to the Company's condensed
16


RIBBON COMMUNICATIONS INC.
Notes to Condensed Consolidated Financial Statements (Continued)
(unaudited)
consolidated financial statements and accordingly, the Company has not provided pro forma financial information. The Company finalized the valuation of the assets acquired and liabilities assumed in the fourth quarter of 2019. The purchase consideration aggregating $16.9 million was allocated to $11.2 million of identifiable intangible assets with a weighted average life of 6.25 years (see Note 6) and working capital items aggregating $0.1 million of net assets acquired. The remaining unallocated amount of $5.5 million was recorded as goodwill. The goodwill is deductible for tax purposes.

Acquisition-Disposal- and Integration-Related Expenses

Acquisition- and integration-relatedAcquisition-related expenses include those expenses related to acquisitions that would otherwise not have been incurred by the Company, including professional and services fees, such as legal, audit, consulting, paying agent and other fees. These amounts include costsDisposal-related expenses are professional and services fees related to prior acquisitions, as well as nominal amounts related to acquisitive activities.disposals of subsidiaries or portions of the business. Integration-related expenses represent incremental costs related to combining the Company and its business acquisitions, such as third-party consulting and other third-party services related to merging the previously separate companies' systems and processes. The acquisition-related costsexpenses in the three and six months ended September 30, 2020 primarily related to the proposed sale of the Kandy Communications Business. The acquisition-related costs in the nine months ended SeptemberJune 30, 2020 primarily related to the ECI Merger.Acquisition. The acquisition-related costsdisposal-related expenses in the three and ninesix months ended SeptemberJune 30, 2019 primarily related2021 relate to the Anova Acquisition.Kandy Sale (as defined below).

The Company's acquisition-, disposal- and integration-related expenses for the three and ninesix months ended SeptemberJune 30, 20202021 and 20192020 were as follows (in thousands):
Three months endedNine months endedThree months endedSix months ended
September 30,
2020
September 30,
2019
September 30,
2020
September 30,
2019
June 30,
2021
June 30,
2020
June 30,
2021
June 30,
2020
Professional and services fees (acquisition-related)Professional and services fees (acquisition-related)$1,003 $743 $14,017 $2,569 Professional and services fees (acquisition-related)$143 $640 $143 $13,014 
Professional and services fees (disposal-related)Professional and services fees (disposal-related)241 
Integration-related expensesIntegration-related expenses363 954 590 4,292 Integration-related expenses909 217 1,865 227 
$1,366 $1,697 $14,607 $6,861 $1,052 $857 $2,249 $13,241 


(3) PROPOSED SALE OF KANDY COMMUNICATIONS BUSINESS

Kandy Communications Business

On August 5, 2020, the Company announced that it had entered into a definitive agreement (the(as amended, the "Kandy Purchase Agreement") with American Virtual Cloud Technologies, Inc. ("AVCTechnologies")AVCT to sell the Company's cloud-based enterprise services business (the "KandyKandy Communications Business").Business. Under the Kandy Purchase Agreement, AVCTechnologies willAVCT agreed to purchase the assets and assume certain liabilities associated with the Kandy Communications Business, as well as all of the outstanding interests in Kandy Communications LLC, a subsidiary of the Company. AVCTechnologies has agreed to payCompany (the "Kandy Sale").

On December 1, 2020, the Company 13completed the Kandy Sale. The assets acquired and liabilities assumed by AVCT in connection with the Kandy Sale were primarily comprised of accounts receivable, property and equipment, trade accounts payable and employee-related accruals. As consideration, AVCT paid Ribbon $45.0 million, shares of AVCTechnologies common stock, subject to certain adjustments, in the form of units of AVCT's securities (the "AVCT Units"), with each AVCT Unit consisting of: $1,000 in principal amount of AVCT’s Series A-1 convertible debentures (the “Debentures”); and (ii) 1 warrant to purchase 100 shares of AVCT common stock, $0.0001 par value (the “Warrants”), as consideration for the transaction.Kandy Sale. The transactionCompany received 43,778 AVCT Units as consideration on the Kandy Sale Date.

The Debentures bear interest at a rate of 10% per annum, which is being added to the principal amount of the Debentures, except upon maturity, in which case accrued and unpaid interest is payable in cash. The entire principal of each Debenture,
16


RIBBON COMMUNICATIONS INC.
Notes to Condensed Consolidated Financial Statements (Continued)
(unaudited)
together with accrued and unpaid interest thereon, is due and payable on the earlier of the May 1, 2023 maturity date or the occurrence of a Change in Control as defined in the Kandy Purchase Agreement. Each Debenture is convertible, in whole or in part, at any time at the Company's option into that number of shares of AVCT common stock, calculated by dividing the principal amount being converted, together with all accrued and unpaid interest thereon, by the applicable conversion price, initially $3.45. The Debentures are subject to mandatory redemption if the AVCT stock price is at or above $6.00 per share for 40 trading days in any 60 consecutive trading day period, subject to the satisfaction of certain other conditions. The conversion price is subject to receiptcustomary adjustments including, but not limited to, stock dividends, stock splits and reclassifications. At the Company's option, up to $5.0 million of the approvalDebentures may be redeemed by AVCT at par in the event AVCT raises at least $50.0 million in its offering of AVCTechnologies' shareholdersAVCT Units. As of February 19, 2021, the stock price had traded above $6.00 for 40 days within a 60 consecutive trading day period, and accordingly, the issuanceDebentures will be converted to shares of AVCT common stock upon the completion of customary regulatory filings by AVCT.

The Warrants are independent of the Debentures and entitle the Company to purchase 4,377,800 shares of AVCT common stock at an exercise price of $0.01 per share. The Warrants expire on December 1, 2025, and were immediately exercisable on the Kandy Sale Date.

The Company had not redeemed any of the Debentures or exercised any of the Warrants as of June 30, 2021. The Company was also subject to a lock-up provision which limited the Company's ability to sell any shares of AVCT common stock underlying the Debentures and the Warrants prior to June 1, 2021, except in certain transactions.

The Company determined that the AVCT Units had a fair value of $84.9 million at the Kandy Sale Date, comprised of the Debentures with a fair value of $66.3 million and the Warrants with a fair value of $18.6 million. The value of the net assets sold to AVCT totaled $1.3 million, resulting in a gain on the sale of $83.6 million.

The Company had previously calculated the fair value of the Debentures using a Lattice-based valuation approach, which utilizes a binomial tree to model the different paths the price of AVCT's common stock might take over the Debentures' life by using assumptions regarding the stock price volatility and risk-free interest rate. These results were then used to calculate the fair value of the Debentures at each measurement date. The Company had previously used the Black-Scholes valuation model for estimating the fair value of the Warrants at each measurement date. The fair value of the Warrants was affected by AVCT's stock price as well as valuation assumptions, including the volatility of AVCT's stock price, expected term of the option, risk-free interest rate and expected dividends. Both the Lattice and Black-Scholes valuation models are based on available market data, giving consideration to all of the rights and obligations of each instrument and precluding the use of "blockage" discounts or premiums in determining the fair value of a large block of financial instruments. Upon the expiration of the lock-up period, the Company began to value the Debentures at each measurement date by multiplying the closing stock price of AVCT common stock by the number of shares upon conversion of the Debentures and Warrants.

The Company is calculating the fair value of the Debentures and Warrants at each quarter-end and recording any adjustments to the Company, AVCTechnologies' completion of necessary financing, approvalfair values in Other income (expense), net. At June 30, 2021 and December 31, 2020, the aggregate fair value of the lenders underDebentures and Warrants was $106.0 million and $115.2 million, respectively. The Company recorded a gain of $12.1 million in the three months ended June 30, 2021 and a loss of $11.8 million in the six months ended June 30, 2021 arising from the change in the fair value of the Debentures and Warrants. These amounts are included as components of Other income (expense), net, in its condensed consolidated statements of operations. The Company recorded $1.2 million and $2.7 million of interest income in the three and six months ended June 30, 2021, which was added to the principal of the Debentures, and which is included in Interest expense, net, in the condensed consolidated statements of operations. The fair values of the Debentures and Warrants are reported as Investments in the Company's condensed consolidated balance sheets at June 30, 2021 and December 31, 2020 Credit Facility and other customary closing conditions.are classified as Level 2 fair value measurements within the fair value hierarchy (see Note 1).


(4) EARNINGS (LOSS) PER SHARE

Basic earnings (loss) per share is computed by dividing net income (loss) by the weighted average number of shares outstanding during the period. For periods in which the Company reports net income, diluted net earnings per share is determined by using the weighted average number of common and dilutive common equivalent shares outstanding during the period, unless the effect is antidilutive.

17


RIBBON COMMUNICATIONS INC.
Notes to Condensed Consolidated Financial Statements (Continued)
(unaudited)

The calculations of shares used to compute earnings (loss) per share were as follows (in thousands):
 Three months endedNine months ended
 September 30,
2020
September 30,
2019
September 30,
2020
September 30,
2019
Weighted average shares outstanding—basic144,948 110,080 136,837 109,523 
Potential dilutive common shares6,732 676 577 
Weighted average shares outstanding—diluted151,680 110,756 136,837 110,100 
 Three months endedSix months ended
 June 30,
2021
June 30,
2020
June 30,
2021
June 30,
2020
Weighted average shares outstanding - basic147,467 144,483 146,706 132,737 
Potential dilutive common shares6,693 
Weighted average shares outstanding - diluted154,160 144,483 146,706 132,737 


Options to purchase the Company's common stock aggregating 0.20.1 million shares have not been included in the computation of diluted earnings per share for the three months ended SeptemberJune 30, 20202021 because their effect would have been antidilutive. Options to purchase the Company's common stock and unvested shares of restricted and performance-based stock awards and stock units aggregating 13.512.1 million shares have not been included in the computation of diluted loss per share for the ninesix months ended SeptemberJune 30, 20202021 because their effect would have been antidilutive. Options to purchase the Company's common stock and unvested restricted and performance-based stock awards and stock units aggregating 0.313.7 million shares have not been included in the computation of diluted earningsloss per share for both the three and ninesix months ended SeptemberJune 30, 20192020 because their effect would have been antidilutive.


(5) INVENTORY

Inventory at SeptemberJune 30, 20202021 and December 31, 20192020 consisted of the following (in thousands):
September 30,
2020
December 31,
2019
June 30,
2021
December 31,
2020
On-hand final assemblies and finished goods inventoriesOn-hand final assemblies and finished goods inventories$53,433 $13,283 On-hand final assemblies and finished goods inventories$49,725 $46,921 
Deferred cost of goods soldDeferred cost of goods sold2,855 2,441 Deferred cost of goods sold1,752 1,165 
56,288 15,724 51,477 48,086 
Less noncurrent portion (included in other assets)Less noncurrent portion (included in other assets)(5,314)(924)Less noncurrent portion (included in other assets)(4,921)(2,336)
Current portionCurrent portion$50,974 $14,800 Current portion$46,556 $45,750 


(6) INTANGIBLE ASSETS AND GOODWILL

The Company's intangible assets at SeptemberJune 30, 20202021 and December 31, 20192020 consisted of the following (in thousands):
September 30, 2020Weighted average amortization period
(years)
CostAccumulated
amortization
Net
carrying value
June 30, 2021June 30, 2021Weighted average amortization period
(years)
CostAccumulated
amortization
Net
carrying value
In-process research and developmentIn-process research and development*$39,600 $$39,600 In-process research and development*$34,000 $$34,000 
Developed technologyDeveloped technology7.95300,780 132,307 168,473 Developed technology7.93306,380 162,811 143,569 
Customer relationshipsCustomer relationships11.86268,140 46,231 221,909 Customer relationships11.86268,140 63,222 204,918 
Trade namesTrade names3.885,000 2,068 2,932 Trade names3.885,000 3,135 1,865 
Internal use softwareInternal use software3.00730 730 Internal use software3.00730 730 
9.10$614,250 $181,336 $432,914 9.17$614,250 $229,898 $384,352 

18


RIBBON COMMUNICATIONS INC.
Notes to Condensed Consolidated Financial Statements (Continued)
(unaudited)
December 31, 2019Weighted average amortization period
(years)
CostAccumulated
amortization
Net
carrying value
December 31, 2020December 31, 2020Weighted average amortization period
(years)
CostAccumulated
amortization
Net
carrying value
In-process research and developmentIn-process research and development*$5,600 $$5,600 In-process research and development*$34,000 $$34,000 
Developed technologyDeveloped technology6.79188,880 100,760 88,120 Developed technology7.93306,380 143,050 163,330 
Customer relationshipsCustomer relationships9.46152,140 33,350 118,790 Customer relationships11.86268,140 50,627 217,513 
Trade namesTrade names5.202,000 1,144 856 Trade names3.885,000 2,487 2,513 
Internal use softwareInternal use software3.00730 730 Internal use software3.00730 730 
7.82$349,350 $135,984 $213,366 9.17$614,250 $196,894 $417,356 

* An in-process research and development intangible asset has an indefinite life until the product is generally available, at which time such asset is typically reclassified to developed technology.

Amortization expense for intangible assets for the three and nine months ended September 30, 2020 and 2019 was as follows (in thousands):
Three months endedNine months endedStatement of operations classification
September 30,
2020
September 30,
2019
September 30,
2020
September 30,
2019
Developed technology$11,643 $9,522 $31,547 $29,259 Cost of revenue - product
Customer relationships4,313 2,608 12,881 7,145 Sales and marketing
Trade names393 130 924 425 Sales and marketing
$16,349 $12,260 $45,352 $36,829 


Estimated future amortization expense for the Company's intangible assets at SeptemberJune 30, 20202021 was as follows (in thousands):
Years ending December 31,Years ending December 31,Years ending December 31,
Remainder of 2020$15,619 
202166,689 
Remainder of 2021Remainder of 2021$33,621 
2022202259,700 202260,449 
2023202352,306 202353,966 
2024202444,098 202446,899 
2025202536,999 202540,338 
2026202636,489 
ThereafterThereafter157,503 Thereafter112,590 
$432,914 $384,352 


There were no changes to the carrying value of the Company's goodwill in the six months ended June 30, 2021. The changes in the carrying value of the Company's goodwill in the ninesix months ended SeptemberJune 30, 2020 and 2019 were as follows (in thousands):
Cloud and EdgeIP Optical NetworksTotal
Balance at January 1, 2020*$224,896 $$224,896 
Acquisition of ECI191,996 191,996 
Balance at June 30, 2020$224,896 $191,996 $416,892 

(1) Balance is presented net of accumulated impairment losses of $167.4 million for the Cloud and Edge segment.

The components of goodwill at June 30, 2021 and 2020 were as follows (in thousands):
Cloud and EdgeIP Optical NetworksTotal
Balance at June 30, 2021
  Goodwill$392,302 $191,996 $584,298 
  Accumulated impairment losses(167,406)(167,406)
$224,896 $191,996 $416,892 
Balance at June 30, 2020
  Goodwill$392,302 $191,996 $584,298 
  Accumulated impairment losses(167,406)(167,406)
$224,896 $191,996 $416,892 


19


RIBBON COMMUNICATIONS INC.
Notes to Condensed Consolidated Financial Statements (Continued)
(unaudited)
Balance at January 120202019
  Goodwill$392,302 $386,761 
  Accumulated impairment losses(167,406)(3,106)
224,896 383,655 
Acquisition of ECI191,996 
Acquisition of Anova5,541 
Balance at September 30$416,892 $389,196 
Balance at September 30
  Goodwill$584,298 $392,302 
  Accumulated impairment losses(167,406)(3,106)
$416,892 $389,196 

(7) ACCRUED EXPENSES AND OTHER
Accrued expenses at SeptemberJune 30, 20202021 and December 31, 20192020 consisted of the following (in thousands):
September 30,
2020
December 31,
2019
June 30,
2021
December 31,
2020
Employee compensation and related costsEmployee compensation and related costs$55,589 $27,166 Employee compensation and related costs$40,208 $66,039 
Professional fees14,368 13,331 
OtherOther63,918 16,203 Other49,554 68,826 
$133,875 $56,700 $89,762 $134,865 


(8) WARRANTY ACCRUALS

The changes in the Company's accrual balance in the six months ended June 30, 2021 were as follows (in thousands):
Balance at January 1, 2021$14,855 
Current period provisions605 
Settlements(2,761)
Balance at June 30, 2021$12,699 


Of the amounts recorded at June 30, 2021 and December 31, 2020, $5.8 million and $6.5 million, respectively, were current and included as components of Accrued expenses and other, and $6.9 million and $8.4 million, respectively, were long-term and included as components of Other long-term liabilities in the Company's condensed consolidated balance sheets.


(9) RESTRUCTURING AND FACILITIES CONSOLIDATION INITIATIVES

The Company recorded restructuring and related expense aggregating $3.3 million and $2.4 million in the three months ended September 30, 2020 and 2019, respectively, and $10.7 million and $16.4 million in the nine months ended September 30, 2020 and 2019, respectively. Restructuring and related expense includes both restructuring expense (primarilyfor severance and related costs),costs and facilities-related costs, primarily comprised estimated future variable lease costs for vacated properties with no intent or ability of sublease, and accelerated rent amortization expense.

For restructuring events that involve lease assets and liabilities, the Company applies lease reassessment and modification guidance and evaluates the right-of-use assets for potential impairment. If the Company plans to exit all or distinct portions of a facility and does not have the ability or intent to sublease, the Company will accelerate the amortization of each of those lease components through the vacate date. The accelerated amortization is recorded as a component of Restructuring and related expense in the Company's condensed consolidated statements of operations. Related variable lease expenses will continue to be expensed as incurred through the vacate date, at which time the Company will reassess the liability balance to ensure it appropriately reflects the remaining liability associated with the premises and record a liability for the estimated future variable lease costs.

The components of Restructuring and related expense for the three and ninesix months ended SeptemberJune 30, 2021 and 2020 and 2019 were as followswas comprised of the following (in thousands):
Three months endedNine months endedThree months endedSix months ended
September 30,
2020
September 30,
2019
September 30,
2020
September 30,
2019
June 30,
2021
June 30,
2020
June 30,
2021
June 30,
2020
Severance and related costsSeverance and related costs$1,789 $719 $8,276 $11,619 Severance and related costs$1,926 $4,716 $2,595 $6,487 
Variable and other facilities-related costsVariable and other facilities-related costs1,501 $1,052 2,380 1,370 Variable and other facilities-related costs904 $645 2,817 879 
Accelerated amortization of lease assets due to cease-useAccelerated amortization of lease assets due to cease-use$601 70 3,459 Accelerated amortization of lease assets due to cease-use$3,368 70 
$3,290 $2,372 $10,726 $16,448 $2,830 $5,361 $8,780 $7,436 

Accelerated Rent Amortization

Accelerated rent amortization is recognized from the date that the Company commences the plan to fully or partially vacate
20


RIBBON COMMUNICATIONS INC.
Notes to Condensed Consolidated Financial Statements (Continued)
(unaudited)
a facility, for which there is no intent or ability to enter into a sublease, through the final vacate date. The accelerated rent amortization recorded in connection with the Facilities Initiative reduced the value of the Company's Operating lease right-of-use assets recorded in the Company's condensed consolidated balance sheets at June 30, 2021 and December 31, 2020, respectively. The liability for the total lease payments for each respective facility is included as a component of Operating lease liabilities in the Company's condensed consolidated balance sheets, both current and noncurrent (see Note 17). The Company may incur additional future expense if it is unable to sublease other locations included in its restructuring initiatives.

2020 Restructuring Initiative

In 2020, the Company implemented a restructuring plan to eliminate certain positions and redundant facilities, primarily in connection with the ECI MergerAcquisition, to further streamline the Company's global footprint and improve its operations (the "2020 Restructuring Initiative"). The 2020 Restructuring Initiative includes facility consolidations and a reduction in workforce, including 3 former executives of ECI for whom severance aggregating $1.1 million was recorded in the three months ended March 31, 2020. In connection with this initiative, the Company expects to eliminate duplicate functions arising from the ECI MergerAcquisition and support its efforts to integrate the two companies.

The Company recorded restructuring and related expense of $2.9$1.9 million and $8.7$4.7 million in connection with the 2020 Restructuring Initiative in the three and nine months ended SeptemberJune 30, 2021 and 2020, respectively, for severance and related costs. $2.3 million and $5.8 million in the six months ended June 30, 2021 and 2020, respectively.

The amount recorded in the ninethree months ended SeptemberJune 30, 20202021 was comprised of $1.9 million for severance and related costs for approximately 12515 employees including 3 former executivesand nominal expense for variable costs related to restructured facilities. The amount recorded in the six months ended June 30, 2021 was comprised of ECI.$2.6 million for severance and related costs for approximately 25 employees and $0.4 million of expense for variable costs related to restructured facilities, offset by a credit of $0.7 million for changes in estimate to previously recorded facilities-related amounts. The amount recorded in the six months ended June 30, 2020 represents severance and related costs for approximately 75 employees, of which $4.7 million was recorded in the three months ended June 30, 2020 and $1.1 million was recorded in the three months ended March 31, 2020. The Company expects these amountsthe amount accrued for severance at June 30, 2021 will be fully paid in 2021. The Company expects that it will record additional restructuring and related expense approximating $6$2 million under the 2020 Restructuring Initiative in the aggregate for severance and planned facility consolidations. A summary of the 2020 Restructuring Initiative accrual activity for severance and related costs for the ninesix months ended SeptemberJune 30, 20202021 is as follows (in thousands):
Balance at
January 1,
2020
Initiatives
charged to
expense
Cash
payments
Balance at
September 30,
2020
Balance at
January 1,
2021
Initiatives
charged to
expense
Adjustments for changes in estimateCash
payments
Balance at
June 30,
2021
SeveranceSeverance$$7,691 $(3,375)$4,316 Severance$5,237 $2,595 $$(4,178)$3,654 
FacilitiesFacilities999 (79)920 Facilities1,256 382 (670)(949)19 
$$8,690 $(3,454)$5,236 $6,493 $2,977 $(670)$(5,127)$3,673 


2019 Restructuring and Facilities Consolidation Initiative

In June 2019, the Company implemented a restructuring plan to further streamline the Company's global footprint, improve its operations and enhance its customer delivery (the "2019 Restructuring Initiative"). The 2019 Restructuring Initiative includes facility consolidations, refinement of the Company's research and development activities, and a reduction in workforce. In connection with this initiative, the Company expects to reduce its focus on hardware and appliance-based development over time and to increase its development focus on software virtualization, functional simplicity and important customer requirements. The facility consolidations under the 2019 Restructuring Initiative (the "2019 Facilities"Facilities Initiative") include a consolidation of the Company's North Texas sites into a single campus, housing engineering, customer training and support, and administrative functions, as well as a reduction or elimination of certain excess and duplicative facilities worldwide. In addition, the Company intends tois substantially consolidateconsolidating its global software laboratories and server farms into two lower cost North American sites. The Company continues to evaluate its properties included in the Facilities Initiative for accelerated amortization and/or right-of-use asset impairment. The Company expects that the actions under the 2019 Facilities Initiative will be completed by the end of 2020.in 2021.

In connection with the 2019 Restructuring Initiative, the Company recorded restructuring and related expense of $0.4$0.9 million and $2.1$0.7 million in the three and nine months ended September 30, 2020, respectively, and $1.8 million and $7.8 million in the three and nine months ended September 30, 2019, respectively. The amount recorded in the three months ended SeptemberJune 30, 2021 and 2020, was primarily related to facility consolidations. The amount recorded in the nine months ended September 30, 2020 was comprised of $0.6respectively, and $6.5 million for severance and related costs for approximately 5 employees and $1.5 million related to facility consolidations. These amounts include nominal credits to restructuring and related expense in the three and nine months ended September 30, 2020, representing changes in estimate for both severance and related expenses and variable facilities-related expenses. The amount recorded in the three months ended September 30, 2019 was comprised of $0.7 million for severance and related costs for approximately 20 employees and $1.7 million for variable and other facilities-related costs, including accelerated rent amortization. The amount recorded in the ninesix months ended SeptemberJune 30, 2019 was comprised of $6.5 million for severance2021 and related costs for approximately 130 employees and $4.7 million for variable and2020, respectively.
21


RIBBON COMMUNICATIONS INC.
Notes to Condensed Consolidated Financial Statements (Continued)
(unaudited)

The amount recorded in the three months ended June 30, 2021 related to variable facilities costs. Of the amount recorded in the six months ended June 30, 2021, $3.4 million was for accelerated amortization of lease assets and $3.1 million related to variable and other facilities-related costs including accelerated rent amortization.in connection with facility consolidations. The amount recorded in the three months ended June 30, 2020 primarily related to facility consolidations. The amount recorded in the six months ended June 30, 2020 was comprised of $0.7 million for severance and related costs for 5 employees and $1.0 million related to facility consolidations. As of June 30, 2021, the amounts accrued for severance and related costs had been paid in full. The Company expects toestimates that it will record nominal, if any, additional restructuring and related expense if any, related to severance and related costs under the 2019 Restructuring Initiative.in connection with this initiative.

A summary of the 2019 Restructuring Initiative accrual activity for severance and related costs for the ninesix months ended SeptemberJune 30, 20202021 is as follows (in thousands):
Balance at
January 1,
2020
Initiatives
charged to
expense
Adjustments for changes in estimateReclassify accelerated amortization to operating lease liabilitiesCash
payments
Balance at
September 30,
2020
Balance at
January 1,
2021
Initiatives
charged to
expense
Reclassify accelerated amortization to operating lease liabilitiesCash
payments
Balance at
June 30,
2021
SeveranceSeverance$2,110 $723 $(80)$$(2,234)$519 Severance$173 $$$(173)$
FacilitiesFacilities991 1,473 (22)(70)(1,573)799 Facilities766 6,473 (3,368)(1,943)1,928 
$3,101 $2,196 $(102)$(70)$(3,807)$1,318 $939 $6,473 $(3,368)$(2,116)$1,928 


Accelerated Rent Amortization

Accelerated rent amortization is recognized from the date that the Company commences the plan to fully or partially vacate a facility, for which there is no intent or ability to enter into a sublease, through the final vacate date. The accelerated rent amortization recorded in connection with the Facilities Initiative reduced the value of the Company's Operating lease right-of-use assets recorded in the Company's condensed consolidated balance sheets at September 30, 2020 and December 31, 2019, respectively. The liability for the total lease payments for each respective facility is included as a component of Operating lease liabilities in the Company's condensed consolidated balance sheets, both current and noncurrent (see Note 18). The Company may incur additional future expense if it is unable to sublease other locations included in its restructuring initiatives.

GENBAND Merger Restructuring Initiative

In connection with the merger in 2017 between Sonus Networks, Inc. and GENBAND (the "GENBAND Merger"), the Company implemented a restructuring plan in the fourth quarter of 2017 to eliminate certain redundant positions and facilities within the combined companies (the "GENBAND Merger Restructuring Initiative"). The Company recorded a credit to restructuring and related expense of $0.1 million in the nine months ended September 30, 2020, representing a change in estimate to the total severance and related costs required to complete the activities under this initiative. In connection with this initiative, the Company recorded restructuring expense of $5.2 million in the nine months ended September 30, 2019, virtually all of which was for severance and related costs for approximately 40 employees. As of September 30, 2020, the GENBAND Merger Restructuring Initiative was complete.

A summary of the GENBAND Merger Restructuring Initiative accrual activity for the nine months ended September 30, 2020 is as follows (in thousands):
Balance at
January 1,
2020
Adjustments for changes in estimateCash
payments
Balance at
September 30,
2020
Severance$409 $(58)$(351)$
Balance Sheet Classification

The current portions of accrued restructuring are included as a component of Accrued expenses and the long-term portions of accrued restructuring are included as a component of Other long-term liabilities in the condensed consolidated balance sheets. The long-term portions of accrued restructuring relate to facilities and totaled $0.8$1.9 million at SeptemberJune 30, 20202021 and $0.9$0.8 million at December 31, 2019.


22


RIBBON COMMUNICATIONS INC.
Notes to Condensed Consolidated Financial Statements (Continued)
(unaudited)
(9) WARRANTY ACCRUALS

The changes in the Company's accrual balance in the nine months ended September 30, 2020 were as follows (in thousands):
Balance at January 1, 2020$
Assumed liability in connection with ECI Merger16,251 
Current period provisions3,127 
Settlements(4,164)
Balance at September 30, 2020$15,214 


Of the amount recorded at September 30, 2020, $6.7 million was current and included as a component of Accrued expenses and other and $8.5 million was long-term and included as a component of Other long-term liabilities in the Company's condensed consolidated balance sheet. The Company did not have a warranty accrual during the nine months ended September 30, 2019.2020.


(10) DEBT

20192020 Credit Facility

On April 29, 2019, the Company entered into a syndicated, amended and restated Credit Facility (the "2019 Credit Facility"). The 2019 Credit Facility provided for a $50 million term loan facility that was advanced in full on April 29, 2019 and a $100 million revolving line of credit. The 2019 Credit Facility also included procedures for additional financial institutions to become syndicate lenders, or for any existing lender to increase its commitment under either the term loan facility or the revolving loan facility, subject to an aggregate increase of $75 million for incremental commitments under the 2019 Credit Facility. The 2019 Credit Facility was scheduled to mature in April 2024. At December 31, 2019, the Company had an outstanding term loan debt balance of $48.8 million and an outstanding revolving line of credit balance of $8 million with a combined average interest rate of 3.30%, and $5.4 million of outstanding letters of credit at an interest rate of 1.50%.

The indebtedness and other obligations under the 2019 Credit Facility were unconditionally guaranteed on a senior secured basis by the Company and each other material U.S. domestic subsidiary of the Company (collectively, the “Guarantors”). The 2019 Credit Facility was secured by first-priority liens on substantially all of the assets of the Borrower and the Guarantors, including the Company.

The 2019 Credit Facility required periodic interest payments on any outstanding borrowings under the facility. The Borrower could prepay all revolving loans under the 2019 Credit Facility at any time without premium or penalty (other than customary LIBOR breakage costs), subject to certain notice requirements.

Revolving loans under the 2019 Credit Facility bore interest at the Borrower’s option at either the Eurodollar (LIBOR) rate plus a margin ranging from 1.50% to 3.00% per year or the base rate (the highest of the Federal Funds rate plus 0.50%, or the prime rate announced from time to time in The Wall Street Journal) plus a margin ranging from 0.50% to 2.00% per year (such margins being referred to as the “Applicable Margin”). The Applicable Margin varied depending on the Company’s consolidated leverage ratio (as defined in the 2019 Credit Facility). The base rate and the LIBOR rate were each subject to a 0 percent floor.

The 2019 Credit Facility required compliance with certain financial covenants, including a minimum consolidated quick ratio, minimum consolidated fixed charge coverage ratio and maximum consolidated leverage ratio, all of which were defined in the 2019 Credit Facility and tested on a quarterly basis. The Company was in compliance with all covenants of the 2019 Credit Facility at December 31, 2019.

In addition, the 2019 Credit Facility contained various covenants that, among other restrictions, limited the Company’s and its subsidiaries’ ability to enter into certain types of transactions, including, but not limited to: incurring or assuming
23


RIBBON COMMUNICATIONS INC.
Notes to Condensed Consolidated Financial Statements (Continued)
(unaudited)
indebtedness; granting or assuming liens; making acquisitions or engaging in mergers; making dividend and certain other restricted payments; making investments; selling or otherwise transferring assets; engaging in transactions with affiliates; entering into sale and leaseback transactions; entering into burdensome agreements; changing the nature of its business; modifying its organizational documents; and amending or making prepayments on certain junior debt.

The 2019 Credit Facility contained events of default that are customary for a secured credit facility. If an event of default relating to bankruptcy or other insolvency events with respect to a borrower occurred, all obligations under the 2019 Credit Facility would immediately become due and payable. If any other event of default existed under the 2019 Credit Facility, the lenders could accelerate the maturity of the obligations outstanding under the 2019 Credit Facility and exercise other rights and remedies, including charging a default rate of interest equal to 2.00% per year above the rate that would otherwise be applicable. In addition, if any event of default existed under the New Credit Facility, the lenders could commence foreclosure or other actions against the collateral.

If any default existed under the 2019 Credit Facility, or if the Borrower was unable to make any of the representations and warranties as stated in the 2019 Credit Facility at the applicable time, the Borrower would be unable to borrow funds or have letters of credit issued under the 2019 Credit Facility, which, depending on the circumstances prevailing at that time, could have had a material adverse effect on the Borrower’s liquidity and working capital.

2020 Credit Agreement

On March 3, 2020, the Company entered into a Senior Secured Credit Facilities Credit Agreement (as amended, the "2020 Credit Agreement"Facility"), by and among the Company, as a guarantor, Ribbon Communications Operating Company, Inc., as the borrower ("Borrower"), Citizens Bank, N.A. ("Citizens"), as administrative agent, a lender, issuing lender, swingline lender, joint lead arranger and bookrunner, Santander Bank, N.A., as a lender, joint lead arranger and bookrunner, and the other lenders party thereto (each, together with Citizens Bank, N.A. and Santander Bank, N.A., referred to individually as a "Lender", and collectively, the "Lenders"). The proceeds of the 2020 Credit AgreementFacility were used, in part, to pay off in full all obligations of the Company under the 2019its prior credit facility (the "2019 Credit Facility.Facility").

The 2020 Credit AgreementFacility provides for $500 million of commitments from the lenders to the Borrower, comprised of $400 million in term loans (the "2020 Term Loan Facility") and a $100 million facility available for revolving loans (the "2020 Revolving Credit Facility"). Under the 2020 Revolving Credit Facility, a $30 million sublimit is available for letters of credit and a $20 million sublimit is available for swingline loans. Under the 2020 Credit Agreement,Facility, the Company was originally required to make quarterly principal payments aggregating approximately $10 million in the first year, $20 million per year for the following three years, and $30 million in the last year, with the remaining balance due on the maturity date. The 2020 Credit Facility also requires periodic interest payments until maturity.

The indebtedness and other obligations under the 2020 Credit AgreementFacility are unconditionally guaranteed on a senior secured basis by the Company, Edgewater Networks, Inc., a wholly-owned subsidiary of the Company, and GenbandGENBAND Inc., a wholly-owned subsidiary of the Company (together, the "Guarantors"). The facilities under the 2020 Credit AgreementFacility are secured by first-priority liens on substantially all of the assets of the Borrower and the Guarantors, including substantially all of the assets of the Company.
22


The 2020 Credit Agreement requires periodic interest payments until maturity.RIBBON COMMUNICATIONS INC.
Notes to Condensed Consolidated Financial Statements (Continued)
(unaudited)

The 2020 Credit AgreementFacility requires compliance with certain financial covenants, including a minimum Consolidated Fixed Charge Coverage Ratio and a maximum Consolidated Net Leverage Ratio (each as defined in the 2020 Credit Agreement,Facility, and each tested on a quarterly basis).

In addition, the 2020 Credit AgreementFacility contains various covenants that, among other restrictions, limit the Company’s and its subsidiaries’ ability to incur or assume indebtedness; grant or assume liens; make acquisitions or engage in mergers; sell, transfer, assign or convey assets; repurchase equity and make dividend and certain other restricted payments; make investments; engage in transactions with affiliates; enter into sale and leaseback transactions; enter into burdensome agreements; change the nature of its business; modify their organizational documents; and amend or make prepayments on certain junior debt.

24


RIBBON COMMUNICATIONS INC.
Notes to Condensed Consolidated Financial Statements (Continued)
(unaudited)
The 2020 Credit AgreementFacility contains events of default that are customary for a secured credit facility. If an event of default relating to bankruptcy or other insolvency events with respect to the Company or any of its subsidiaries occurs, all obligations under the 2020 Credit AgreementFacility will immediately become due and payable. If any other event of default occurs under the 2020 Credit Agreement,Facility, the lenders may accelerate the maturity of the obligations outstanding under the Credit AgreementFacility and exercise other rights and remedies, including charging a default rate of interest equal to 2.00% per year above the rate that would otherwise be applicable. In addition, if any event of default exists under the 2020 Credit Agreement,Facility, the lenders can commence foreclosure or other actions against the collateral.

On August 18, 2020 (the "First Amendment Effective Date"), the BorrowersBorrower entered into a First Amendment to the 2020 Credit AgreementFacility (the "First Amendment"). Pursuant to an assignment and assumption agreement entered into by Citizens and certain affiliates of Whitehorse Capital on the First Amendment Effective Date (collectively, "HIG Whitehorse"), and consented to by Citizens and the Borrower, $75 million of the 2020 Term Loan Facility, designated as the Term B Loan (the "Term B Loan"), was assigned from Citizens to HIG Whitehorse as of August 18, 2020.Whitehorse. The remaining $325 million of the 2020 Term Loan Facility that was not assigned to HIG Whitehorse was deemed the Term A Loan (the "Term A Loan" and, together with the Term B Loan, the "Amended 2020 Term Loan Facility").

The Term A Loan and the 2020 Revolving Credit Facility mature in March 2025. The Term A Loan and 2020 Revolving Credit Facility bear interest at the Borrower's option at either the LIBOR rate plus a margin ranging from 1.50% to 3.50% per year, or the base rate (the highest of the Federal Funds Effective Rate (as defined in the 2020 Credit Agreement)Facility) plus 0.50%, or the prime rate announced from time to time in The Wall Street Journal) plus a margin ranging from 0.50% to 2.50% per year (the "Applicable Margin"). The Applicable Margin varies depending on the Company's Consolidated Net Leverage Ratio (as defined in the 2020 Credit Agreement). The base rate and the LIBOR rate are each subject to a 0 percent floor. The Company iswas required to make quarterly principal payments on the Term A Loan aggregating approximately $10 million in the first year, $16 million per year in each of the next two years, $20 million in the fourth year and $16 million in the last year, with the final payment approximating $244 million due on the maturity date. The Borrower cancould prepay all amounts under the Term A Loan and the 2020 Revolving Credit Facility at any time without premium or penalty (other than customary LIBOR breakage costs), subject to certain notice requirements.

The Term B Loan iswas scheduled to mature in March 2026 and bearsbore interest, at the Borrower's option, at either the LIBOR rate plus a margin of 7.50% per year, or the base rate (the highest of the Federal Funds Effective Rate (as defined in the First Amendment) plus 0.50%, or the prime rate announced from time to time in The Wall Street Journal, plus a margin of 6.50% per year. The Term B Loan hashad a lower rate of amortization than the Term A Loan and iswas subject to a 1.0% premium if voluntarily repaid in connection with a repricing transaction (as defined in the 2020 Credit Agreement)Facility) occurring prior to the six month anniversary of the First Amendment Effective Date. The Company iswas required to make quarterly principal payments totaling approximately $1 million in the first year and $8 million in the aggregate over the next four and a half years, with the final payment approximating $66 million.

The First Amendment reduced the Borrower's ability to incur new tranches of term loans, or increases in commitments under the Amended 2020 Term Loan Facility or the 2020 Revolving Credit Facility. Specifically, such indebtedness cancould be incurred up to an aggregate dollar amount equal to 75% of the Company's Consolidated Adjusted EBITDA (as defined in the 2020 Credit Agreement)Facility), reduced from 100% prior to the First Amendment, as of the most recently ended fiscal quarter for which financial statements havehad been delivered to the lenders, plus additional amounts, so long as the Borrower's Consolidated Net Leverage Ratio (as defined in the 2020 Credit Agreement) doesdid not exceed 2.25:1.00, reduced from 2.75:1.00 under the 2020
23


RIBBON COMMUNICATIONS INC.
Notes to Condensed Consolidated Financial Statements (Continued)
(unaudited)
Credit Agreement. The First Amendment also reduced the amount of Unrestricted Cash (as defined in the 2020 Credit Agreement) used in calculating the Borrower's Consolidated Net Leverage Ratio from $25 million to $10 million.

The Company wasOn December 1, 2020, the Borrower entered into a Second Amendment to the 2020 Credit Facility to obtain consent for an equity exchange with AVCT in complianceconnection with all covenantsthe Kandy Sale, as well as to amend certain other provisions of the 2020 Credit Agreement at September 30, 2020.Facility.

At September 30,December 31, 2020, the Company had an outstanding Term A Loan balance of $320.5$318.5 million at an average interest rate of 3.4%, and an outstanding Term B Loan balance of $74.8$74.6 million at an average interest rate of 8.40%8.4%. The 2020 Revolving Credit Facility did not have an outstanding balance but had $5.3$5.6 million of letters of credit outstanding with an interest rate of 2.5%.

25


RIBBON COMMUNICATIONS INC.
NotesOn March 3, 2021 (the "Third Amendment Effective Date"), the Company, the Borrower and certain of its subsidiaries entered into a Third Amendment to Condensed Consolidated Financial Statements (Continued)
(unaudited)
Short-TermCredit Agreement (the "Third Amendment"), which further amended the 2020 Credit Facility. The Third Amendment provided for an incremental term loan facility to the Borrower in the original principal amount of $74.6 million, the proceeds of which were used on the Third Amendment Effective Date to consummate an open market purchase of all outstanding amounts under the Term B Loan. Upon the consummation of the open market purchase, the Term B Loans were assigned to the Borrower and immediately cancelled, such that the outstanding amount under the Term A Loan and incremental term loan facility were combined and held by the Lenders (the "2020 Term Loan") with the same terms as the Term A Loan. The Company wrote off $2.5 million of capitalized debt issuance costs in connection with the Third Amendment, which is included in Interest expense, net, in the Company's condensed consolidated statement of operations for the six months ended June 30, 2021. The Company is required to make quarterly principal payments on the 2020 Term Loan aggregating approximately $20 million per year in the first three years and $30 million in the fourth year, with the final payment approximating $300 million due on the maturity date.

In JulyThe Third Amendment increased the Borrower's ability to incur new incremental revolving commitments or term loans. Such indebtedness can be incurred up to an aggregate dollar limit equal to 100% of the Company's Consolidated Adjusted EBITDA (as defined in the 2020 Credit Facility) as of the most recently ended fiscal quarter for which financial statements have been delivered to the Lenders, plus additional amounts, so long as the Borrower's Consolidated Net Leverage Ratio (as defined in the Credit Agreement) does not exceed 2.75:1.00, increased from 2.25:1.00 under the First Amendment. The Third Amendment also increased the amount of Unrestricted Cash (as defined in the 2020 Credit Facility) used in calculating the Borrower's Consolidated Net Leverage Ratio from $10.0 million to $25.0 million.

At June 30, 2021, the Company enteredhad an outstanding 2020 Term Loan balance of $385.5 million at an average interest rate of 3.40% and $6.4 million of letters of credit outstanding with an interest rate of 2.50%.

The Company was in compliance with all covenants of the 2020 Credit Facility at both June 30, 2021 and December 31, 2020.

Short-Term Loans

From time to time, the Company enters into an uncommitted and unsecured short-term loan in the amount of $0.7 million with Bank of Communications Hangzhou Branch in orderloans to finance exports in China. At SeptemberThe Company did not have any such short-term loans outstanding at June 30, 2020 the interest rate on this loan was 4.0%2021 and it expires in NovemberDecember 31, 2020.

Letters of Credit and Performance and Bid Bonds

The Company uses letters of credit, performance and bid bonds in the course of its business. At SeptemberJune 30, 2020,2021, the Company had $30.3 million of letters of credit, bank guarantees, performance and bid bonds outstandingunder various uncommitted facilities (collectively, the "Guarantees"), comprised of the $5.3 aggregating $24.9 million and $6.4 million of letters of credit under the 2020 Credit Agreement described above,Facility (the "Letters of Credit"). At December 31, 2020, the Company had Guarantees aggregating $27.0 million and $25.0$5.6 million of Guarantees under various uncommitted facilities.Letters of Credit. At SeptemberJune 30, 2021 and December 31, 2020, the Company had cash collateral of $2.9$2.6 million and $2.7 million, respectively, supporting the Guarantees, under its uncommitted facilities, which isare included in Restricted cash in the condensed consolidated balance sheet at September 30, 2020.sheets.


24


RIBBON COMMUNICATIONS INC.
Notes to Condensed Consolidated Financial Statements (Continued)
(unaudited)
(11) DERIVATIVE INSTRUMENTS AND HEDGING ACTIVITIES

The Company is exposed to financial market risk related to foreign currency fluctuations and changes in interest rates. These exposures are actively monitored by management. To manage the volatility related to the exposure to changes in interest rates, the Company has entered into a derivative financial instrument. Management's objective is to reduce, where it is deemed appropriate to do so, fluctuations in earnings and cash flows associated with changes in interest rates. Ribbon's policies and practices are to use derivative financial instruments only to the extent necessary to manage exposures. Ribbon does not hold or issue derivative financial instruments for trading or speculative purposes.

The Company records derivatives on the balance sheet at fair value. The accounting for changes in the fair value of derivatives depends on the intended use of the derivative, whether the Company has elected to designate a derivative in a hedging relationship and apply hedge accounting and whether the hedging relationship has satisfied the criteria necessary to apply hedge accounting. Derivatives designated and qualifying as a hedge of the exposure to changes in the fair value of an asset, liability, or firm commitment attributable to a specific risk, such as interest rate risk, are considered fair value hedges. Derivatives designated and qualifying as a hedge of the exposure to variability in expected future cash flows, or other types of forecasted transactions, are considered cash flow hedges. Derivatives may also be designated as hedges of the foreign currency exposure of a net investment in a foreign operation. Hedge accounting generally provides for the matching of the timing of gain or loss recognition on the hedging instrument with the recognition of the changes in the fair value of the hedged asset or liability that are attributable to the hedged risk in a fair value hedge, or the earnings effect of the hedged forecasted transactions in a cash flow hedge. The Company may enter into derivative contracts that are intended to economically hedge certain of its risk even though hedge accounting does not apply or the Company elects not to apply hedge accounting.

Cash Flow Hedge of Interest Rate Risk

The Amended 2020 Term Loan Facility had an outstanding balancebalances of $395.3$385.5 million and $393.1 million at SeptemberJune 30, 2020.2021 and December 31, 2020, respectively. The 2020 Revolving Credit Facility was undrawn at Septemberboth June 30, 2021 and December 31, 2020. The credit facilitiesBorrowings under the 2020 Credit AgreementFacility have variable interest rates based on LIBOR (see Note 10). As a result of exposure to interest rate movements, during March 2020, the Company entered into an interest rate swap arrangement, which effectively converted its $400 million term loan with its variable interest rate based upon one-month LIBOR to an aggregate fixed rate of 0.904%, plus a leverage-based margin as defined in the 2020 Credit Agreement. The Term A Loan continues to have a leverage-based margin and the Term B Loan has a fixed margin as defined in the 2020 Credit Agreement.Facility. The notional amount of this swap at SeptemberJune 30, 20202021 was $400 million, and the swap matures on March 3, 2025, the same date the Term A Loan2020 Credit Facility matures.

The Company’s objectives in using interest rate derivatives are to add stability to interest expense and to manage its exposure to interest rate movements. To accomplish this objective, the Company is using an interest rate swap as part of its interest rate risk management strategy. Interest rate swaps designated as cash flow hedges involve the receipt of variable amounts from a counterparty in exchange for the Company making fixed-rate payments over the life of the agreements without exchange of the underlying notional amount.
26


RIBBON COMMUNICATIONS INC.
Notes to Condensed Consolidated Financial Statements (Continued)
(unaudited)

The effective portion of changes in the fair value of designated derivatives that qualify as cash flow hedges is recorded in accumulated other comprehensive income (loss) income in the condensed consolidated balance sheet and is subsequently reclassified into earnings in the period that the hedged forecasted transactions affect earnings. During the three and ninesix months ended SeptemberJune 30, 2021 and 2020, such a derivative was used to hedge the variable cash flows associated with the credit facilitiesoutstanding borrowings under the 2020 Credit AgreementFacility and the Company has accounted for this derivative as an effective hedge. Any ineffective portion of the change in the fair value of the derivative would be recognized directly in earnings.

Amounts reported in accumulated other comprehensive income (loss) income related to the Company's derivative will beare reclassified to interest expense as interest is accrued on the Company’s variable-rate debt. Based upon projected forward rates, the Company estimates as of SeptemberJune 30, 20202021 that $3.1$3.2 million may be reclassified as an increase to interest expense over the next twelve months.

The impact of the Company’s derivative financial instrument on its condensed consolidated statement of comprehensive income (loss) for the three and ninesix months ended SeptemberJune 30, 2021 and 2020 was as follows (in thousands):
Three months endedNine months ended
 September 30,
2020
September 30,
2020
Loss recognized in other comprehensive loss on derivative (effective portion)$(121)$(13,778)
Amount reclassified from accumulated other comprehensive loss to interest expense (effective portion)$761 $921 
25


RIBBON COMMUNICATIONS INC.
Notes to Condensed Consolidated Financial Statements (Continued)
(unaudited)
Three months endedSix months ended
 June 30,
2021
June 30,
2020
June 30,
2021
June 30,
2020
Gain (loss) recognized in other comprehensive income (loss) on derivative (effective portion)$(1,015)$(4,320)$4,875 $(13,657)
Amount reclassified from accumulated other comprehensive income (loss) to interest expense (effective portion)810 350 1,589 160 
$(205)$(3,970)$6,464 (13,497)


The fair values and locations in the condensed consolidated balance sheetsheets at SeptemberJune 30, 2021 and December 31, 2020 of the Company's derivative liability designated as a hedging instrument were as follows (in thousands):
Balance sheet location
Interest rate derivative - liability derivativeAccrued expenses and other$3,075 
Interest rate derivative - liability derivativeOther long-term liabilities$9,782 
Balance sheet locationJune 30,
2021
December 31,
2020
Interest rate derivative - liability derivativeAccrued expenses and other$3,172 $3,157 
Interest rate derivative - liability derivativeOther long-term liabilities$1,312 $7,791 


The Company has classified the interest rate derivative aggregating $12.9$4.5 million and $10.9 million at SeptemberJune 30, 2021 and December 31, 2020, respectively, as a Level 2 fair value measurementmeasurements within the fair value hierarchy (see Note 1).


(12) REVENUE RECOGNITION

The Company accounts for revenue in accordance with ASC 606, Revenue from Contracts with Customers ("ASC 606"), which it adopted on January 1, 2018 using the modified retrospective method.

The Company derives revenuesrevenue from two primary sources: products and services. Product revenue includes the Company's hardware and software that function together to deliver the products' essential functionality. Software and hardware are also sold on a standalone basis. Services include customer support (software updates, upgrades and technical support), consulting, design services, installation services and training. Generally, contracts with customers contain multiple performance obligations, consisting of products and services. For these contracts, the Company accounts for individual performance obligations separately if they are considered distinct.

When an arrangement contains more than one performance obligation, the Company will generally allocate the transaction price to each performance obligation on a relative standalone selling price basis. The best evidence of a standalone selling price isCompany utilizes the observable price of a good or servicegoods and services when the entity sells that good or servicethey are sold separately in similar circumstances and to similar customers. If the good or service is not sold separately, an entity mustcustomers in order to estimate the standalone selling price by using an approach that maximizes the use of observable inputs. Acceptable estimation methods include but are
27


RIBBON COMMUNICATIONS INC.
Notes to Condensed Consolidated Financial Statements (Continued)
(unaudited)
not limited to: (1) adjusted market assessment; (2) expected cost plus a margin; and (3) a residual approach (when the standalone selling price is not directly observable and is either highly variable or uncertain).price.

The Company's software licenses typically provide a perpetual right to use the Company's software. The Company also sells term-based software licenses that expire and Software-as-a-Service ("SaaS")-based software which are referred to as subscription arrangements. The Company does not customize its software nor are installation services required, as the customer has a right to utilize internal resources or a third-party service company. The software and hardware are delivered before related services are provided and are functional without professional services or customer support. The Company has concluded that its software licenses are functional intellectual property that are distinct, as the user can benefit from the software on its own. The productProduct revenue is typically recognized upon transfer of control or when the software is made available for download, as this is the point that the user of the software can direct the use of, and obtain substantially all of the remaining benefits from, the functional intellectual property. The Company does notbegins to recognize software revenue related to the renewal of subscription software licenses earlier thanat the beginningstart of the subscription period. Hardware product is generally sold with software to provide the customer solution.

Services revenue includes revenue from customer support and other professional services. The Company offers warranties on its products. Certain of the Company's warranties are considered to be assurance-type in nature, and do not cover anything beyond ensuring that the product is functioning as intended. Based on the guidance in ASC 606, assurance-typeAssurance-type warranties do not represent separate performance obligations. The Company also sells separately-priced maintenance service contracts which qualify as service-type warranties and represent separate performance obligations. The Company does not typically allow and has no history of accepting material product returns.

26


RIBBON COMMUNICATIONS INC.
Notes to Condensed Consolidated Financial Statements (Continued)
(unaudited)
Services revenue includes revenue from customer support and other professional services. Customer support includes software updates on a when-and-if-available basis, telephone support, integrated web-based support and bug fixes or patches. The Company sells its customer support contracts at a percentage of list or net product price related to the support.price. Customer support revenue is recognized ratably over the term of the customer support agreement, which is typically one year.

The Company's professional services include consulting, technical support, resident engineer services, design services and installation services. Because control transfers over time, revenue is recognized based on progress toward completion of the performance obligation. The method to measure progress toward completion requires judgment and is based on the nature of the products or services to be provided. The Company generally uses the input method to measure progress for its contracts because it believes such method best depicts the transfer of assets to the customer, which occurs as the Company incurs costs for the contracts. However, in some instances, the Company uses the output method because it best depicts the transfer of asset to the customer. Under the cost-to-cost measure of progress, the progress toward completion is measured based on the ratio of costs incurred to date to the total estimated costs at completion of the performance obligation. When the measure of progress is based upon expended labor, progress toward completion is measured as the ratio of labor time expended to date versus the total estimated labor time required to complete the performance obligation. Revenue is recorded proportionally as costs are incurred or as labor is expended. Costs to fulfill these obligations include internal labor as well as subcontractor costs.

Customer training includes courses offered by the Company. The related revenue is typically recognized as the training services are performed.

28


RIBBON COMMUNICATIONS INC.
Notes to Condensed Consolidated Financial Statements (Continued)
(unaudited)
The Company's typical performance obligations include the following:
Performance ObligationWhen Performance Obligation is Typically SatisfiedWhen Payment is Typically Due
Software and Product Revenue
Software licenses (perpetual or term)Upon transfer of control; typically, when made available for download (point in time)Generally, within 30 days of invoicing except for term licenses, which may be paid for over time
Software licenses (subscription)Upon activation of hosted site (over time)Generally, within 30 days of invoicing
AppliancesHardwareWhen control of the appliancehardware passes to the customer; typically, upon delivery (point in time)Generally, within 30 days of invoicing
Software upgradesUpon transfer of control; typically, when made available for download (point in time)Generally, within 30 days of invoicing
Customer Support Revenue
Customer supportRatably over the course of the support contract (over time)Generally, within 30 days of invoicing
Professional Services
Other professional services (excluding training services)As work is performed (over time)Generally, within 30 days of invoicing (upon completion of services)
TrainingWhen the class is taught (point in time)Generally, within 30 days of services being performed


Significant Judgments

The Company's contracts with customers often include promises to transfer multiple products and services to the customer. Determining whether products and services are considered distinct performance obligations that should be accounted for separately versus together may require significant judgment.
27


RIBBON COMMUNICATIONS INC.
Notes to Condensed Consolidated Financial Statements (Continued)
(unaudited)

Judgment is required to determine the standalone selling price ("SSP") for each distinct performance obligation. The Company typically has more than one SSP for individual products and services due to the stratification of those products and services by customers and circumstances. In these instances, the Company may use information such as the size of the customer and geographic region in determining the SSP.

Deferred Revenue

Deferred revenue is a contract liability representing amounts collected from or invoiced to customers in excess of revenue recognized. This results primarily from the billing of annual customer support agreements where the revenue is recognized over the term of the agreement. The value of deferred revenue will increase or decrease based on the timing of recognition of revenue.

Disaggregation of Revenue

The Company disaggregates its revenue from contracts with customers based on the nature of the products and services and the geographic regions in which each customer is domiciled. The Company's revenue for the three and ninesix months ended SeptemberJune 30, 20202021 and 20192020 was disaggregated as follows:
Three months ended June 30, 2021Product revenueService revenue (maintenance)Service revenue (professional services)Total revenue
United States$56,128 $32,816 $11,590 $100,534 
Europe, Middle East and Africa31,309 20,739 7,741 59,789 
Asia Pacific19,045 10,837 3,868 33,750 
Other6,647 8,045 2,445 17,137 
$113,129 $72,437 $25,644 $211,210 

Three months ended June 30, 2020Product revenueService revenue (maintenance)Service revenue (professional services)Total revenue
United States$57,112 $33,651 $10,844 $101,607 
Europe, Middle East and Africa35,801 19,512 4,772 60,085 
Asia Pacific21,854 7,023 3,956 32,833 
Other6,095 8,437 1,436 15,968 
$120,862 $68,623 $21,008 $210,493 

Six months ended June 30, 2021Product revenueService revenue (maintenance)Service revenue (professional services)Total revenue
United States$92,940 $64,422 $22,752 $180,114 
Europe, Middle East and Africa59,517 40,394 14,651 114,562 
Asia Pacific44,627 20,585 9,671 74,883 
Other13,934 15,741 4,748 34,423 
$211,018 $141,142 $51,822 $403,982 

29
28


RIBBON COMMUNICATIONS INC.
Notes to Condensed Consolidated Financial Statements (Continued)
(unaudited)
Three months ended September 30, 2020Product revenueService revenue (maintenance)Service revenue (professional services)Total revenue
United States$57,503 $33,275 $14,072 $104,850 
Europe, Middle East and Africa41,265 19,720 7,133 68,118 
Asia Pacific22,233 12,208 5,183 39,624 
Other7,925 8,439 2,162 18,526 
$128,926 $73,642 $28,550 $231,118 

Three months ended September 30, 2019Product revenueService revenue (maintenance)Service revenue (professional services)Total revenue
United States$44,701 $32,709 $10,113 $87,523 
Europe, Middle East and Africa7,346 10,899 2,635 20,880 
Asia Pacific5,517 7,123 3,219 15,859 
Other3,588 8,170 1,633 13,391 
$61,152 $58,901 $17,600 $137,653 

Nine months ended September 30, 2020Product revenueService revenue (maintenance)Service revenue (professional services)Total revenue
United States$150,980 $98,392 $35,482 $284,854 
Europe, Middle East and Africa97,431 54,042 15,920 167,393 
Asia Pacific59,030 26,742 14,017 99,789 
Other18,246 24,157 5,154 47,557 
$325,687 $203,333 $70,573 $599,593 

Nine months ended September 30, 2019Product revenueService revenue (maintenance)Service revenue (professional services)Total revenue
Six months ended June 30, 2020Six months ended June 30, 2020Product revenueService revenue (maintenance)Service revenue (professional services)Total revenue
United StatesUnited States$114,525 $99,281 $26,919 $240,725 United States$93,477 $65,117 $21,410 $180,004 
Europe, Middle East and AfricaEurope, Middle East and Africa32,215 31,016 8,699 71,930 Europe, Middle East and Africa56,166 34,322 8,787 99,275 
Asia PacificAsia Pacific23,217 20,272 7,747 51,236 Asia Pacific36,797 14,534 8,834 60,165 
OtherOther10,734 22,462 4,915 38,111 Other10,321 15,718 2,992 29,031 
$180,691 $173,031 $48,280 $402,002 $196,761 $129,691 $42,023 $368,475 


The Company's product revenue from indirect sales through its channel partner program and from its direct sales program for the three and ninesix months ended SeptemberJune 30, 20202021 and 20192020 was as follows (in thousands):
Three months endedNine months endedThree months endedSix months ended
September 30,
2020
September 30,
2019
September 30,
2020
September 30,
2019
June 30,
2021
June 30,
2020
June 30,
2021
June 30,
2020
Indirect sales through channel partner programIndirect sales through channel partner program$36,586 $21,537 $97,839 $69,380 Indirect sales through channel partner program$27,114 $32,649 $47,277 $61,253 
Direct salesDirect sales92,340 39,615 227,848 111,311 Direct sales86,015 88,213 163,741 135,508 
$128,926 $61,152 $325,687 $180,691 $113,129 $120,862 $211,018 $196,761 


The Company's product revenue from sales to enterprise customers and from sales to service provider customers for the three and ninesix months ended SeptemberJune 30, 20202021 and 20192020 was as follows (in thousands):
Three months endedSix months ended
June 30,
2021
June 30,
2020
June 30,
2021
June 30,
2020
Sales to enterprise customers$24,522 $35,950 $47,190 $63,231 
Sales to service provider customers88,607 84,912 163,828 133,530 
$113,129 $120,862 $211,018 $196,761 


The Company's product revenue and service revenue components by segment for the three and six months ended June 30, 2021 and 2020 was as follows (in thousands):

30
29


RIBBON COMMUNICATIONS INC.
Notes to Condensed Consolidated Financial Statements (Continued)
(unaudited)
Three months endedNine months ended
September 30,
2020
September 30,
2019
September 30,
2020
September 30,
2019
Sales to enterprise customers$36,937 $17,458 $100,168 $47,295 
Sales to service provider customers91,989 43,694 225,519 133,396 
$128,926 $61,152 $325,687 $180,691 
Three months endedSix months ended
June 30,
2021
June 30,
2020
June 30,
2021
June 30,
2020
Product revenue
  Cloud and Edge$64,361 $72,310 $114,513 $126,520 
  IP Optical Networks48,768 48,552 96,505 70,241 
    Total product revenue$113,129 $120,862 $211,018 $196,761 
Service revenue
  Maintenance
    Cloud and Edge$57,986 $57,853 $112,659 $113,409 
    IP Optical Networks14,451 10,770 28,483 16,282 
      Total maintenance revenue72,437 68,623 141,142 129,691 
  Professional services
    Cloud and Edge19,074 16,744 39,671 35,009 
    IP Optical Networks6,570 4,264 12,151 7,014 
      Total professional services revenue25,644 21,008 51,822 42,023 
        Total service revenue$98,081 $89,631 $192,964 $171,714 


Revenue Contract Balances

The timing of revenue recognition, billings and cash collections results in billed accounts receivable; unbilled receivables, which are contract assets; and customer advances and deposits, which are contract liabilities, in the Company's condensed consolidated balance sheets. Amounts are billed as work progresses in accordance with agreed-upon contractual terms, either at periodic intervals or upon achievement of contractual milestones. Completion of services and billing may occur subsequent to revenue recognition, resulting in contract assets. The Company may receive advances or deposits from its customers before revenue is recognized, resulting in contract liabilities that are classified as deferred revenue. These assets and liabilities are reported in the Company's condensed consolidated balance sheets on a contract-by-contract basis as of the end of each reporting period. Changes in the contract asset and liability balances during the ninesix months ended SeptemberJune 30, 20202021 were not materially impacted by any factors other than billing and revenue recognition. Nearly all of the Company's deferred revenue balance is related to services revenue, primarily customer support contracts. Unbilled receivables stem primarily from engagements where services have been performed; however, billing cannot occur until services are completed.

In some arrangements, the Company allows customers to pay for term-based software licenses and products over the term of the software license. The Company also sells SaaS-based software under subscription arrangements, with payment terms over the term of the SaaS agreement. Amounts recognized as revenue in excess of amounts billed are recorded as unbilled receivables. Unbilled receivables that are anticipated to be invoiced in the next twelve months are included in Accounts receivable on the Company's condensed consolidated balance sheets. The changes in the Company's accounts receivable, unbilled receivables and deferred revenue balances for the ninesix months ended SeptemberJune 30, 20202021 were as follows (in thousands):
Accounts receivableUnbilled accounts receivableDeferred revenue (current)Deferred revenue (long-term)
Balance at January 1, 2020$168,502 $24,204 $100,406 $20,482 
Increase (decrease), net(14,990)30,097 (6,959)803 
Balance at September 30, 2020$153,512 54,301 $93,447 $21,285 
Accounts receivableUnbilled accounts receivableDeferred revenue (current)Deferred revenue (long-term)
Balance at January 1, 2021$179,331 $58,407 $96,824 $26,010 
Increase (decrease), net(16,223)(1,648)4,647 (3,974)
Balance at June 30, 2021$163,108 $56,759 $101,471 $22,036 


The Company recognized approximately $86$60 million of revenue in the ninesix months ended SeptemberJune 30, 2021 that was recorded as deferred revenue at December 31, 2020 and approximately $69 million of revenue in the six months ended June 30, 2020 that was recorded as deferred revenue at December 31, 2019 and approximately $80 million of revenue in the nine months ended September 30, 2019 that was recorded as deferred revenue at December 31, 2018.2019. Of the Company's deferred revenue reported as long-term in its condensed consolidated balance sheet at SeptemberJune 30, 2020,2021, the Company expects that approximately $7$12 million will be recognized as revenue in 2021, approximately $8 million will be
30


RIBBON COMMUNICATIONS INC.
Notes to Condensed Consolidated Financial Statements (Continued)
(unaudited)
recognized as revenue in 2022, and approximately $6 million will be recognized as revenue in 2023 and approximately $4 million will be recognized as revenue in 2024 and beyond.

All freight-related customer invoicing is recorded as revenue, while the shipping and handling costs that occur after control of the promised goods or services transfer to the customer are reported as fulfillment costs, a component of Cost of revenue - product in the Company's condensed consolidated statements of operations.

Deferred Commissions Cost

Sales commissions earned by the Company's employees are considered incremental and recoverable costs of obtaining a contract with a customer. Expense related to commission payments has been deferred on our condensed consolidated balance sheet and is being amortized over the expected life of the customer contract, which averages five years. The current and long-long-term portions of deferred commission expense are included as components of Other current assets and Other assets, respectively. At both June 30, 2021 and December 31, 2020, the Company had $4.1 million of deferred sales commissions capitalized.


(13) OPERATING SEGMENT INFORMATION

The Company has 2 reportable segments, which are intended to align with the manner in which the business is managed: Cloud and Edge, and IP Optical Networks.

The Cloud and Edge segment provides secure and reliable software and hardware products, solutions and services for enabling Voice over Internet Protocol ("VoIP") communications, Voice over Long-Term Evolution ("VoLTE") and Voice Over 5G ("VoNR") communications and Unified Communications and Collaboration ("UC&C") within service provider and enterprise networks and from the cloud. The Cloud and Edge products are increasingly software-centric and cloud-native for deployment on private, public or hybrid cloud infrastructures, in data centers, on enterprise premises and within service provider networks. Ribbon's Cloud and Edge product portfolio consists of our Session Border Controller ("SBC") products and our Network Transformation ("NTR") products.

The IP Optical Networks segment provides high-performance, secure and reliable hardware and software products solutions for IP networking, switching, routing and optical transport designed to support and enable technologies like 5G, distributed cloud computing and corresponding applications by delivering ultra-low cost-per-bit transport and multi-service flexibility. The IP Optical Networks portfolio offers multiple solutions, including 5G-native solutions for mobile backhaul, metro and edge aggregation, core networking, data center interconnect, legacy NTR and transport solutions for wholesale carriers. This portfolio is offered to service provider, enterprise and industry verticals with critical transport network infrastructures including utilities, government, defense, transportation, and education and research Information for the IP Optical Networks segment for the six months ended June 30, 2020 includes the financial results of this segment for the period subsequent to the ECI Acquisition Date.

The Company has not provided segment asset information as such information is not provided to the CODM and accordingly, asset information is not used in assessing segment performance. Please see Note 6 for information regarding the allocation of goodwill between segments. Segment revenue and expenses included in the tables below represent direct revenue and expenses attributable to each segment for revenue, adjusted gross profit, and the research and development expense component of adjusted EBITDA. The Company's sales, marketing, and general and administrative functions support both segments and accordingly, these costs are allocated to both segments.

The CODM utilizes revenue, adjusted gross profit and adjusted EBITDA (earnings before interest, taxes, depreciation and amortization) to measure and assess each segment's performance. The Company calculates adjusted EBITDA by excluding from income (loss) from operations: depreciation; amortization of acquired intangible assets; stock-based compensation; certain litigation costs; acquisition-, disposal- and integration-related expense; and restructuring and related expense. These adjusted measures may also exclude other items in future periods that the Company believes are not part of the Company's core business. Adjusted gross profit and adjusted EBITDA are not financial measures determined in accordance with U.S. GAAP and may not be comparable to similarly titled measures used by other companies and should not be considered a substitute for income (loss)
31


RIBBON COMMUNICATIONS INC.
Notes to Condensed Consolidated Financial Statements (Continued)
(unaudited)
term portionsfrom operations or gross profit or other results reported in accordance with U.S. GAAP. See below for a reconciliation of deferred commissionadjusted gross profit to gross profit and adjusted EBITDA to income (loss) from operations, as those are the most directly comparable U.S. GAAP measures.

The tables below provide information regarding revenue, adjusted gross profit, adjusted EBITDA and depreciation expense are included as componentsby reportable segment for the three and six months ended June 30, 2021 and 2020 (in thousands):

Three months endedSix months ended
June 30,
2021
June 30,
2020
June 30,
2021
June 30,
2020
Segment revenue:
  Cloud and Edge$141,421 $146,907 $266,843 $274,938 
  IP Optical Networks69,789 63,586 137,139 93,537 
    Revenue$211,210 $210,493 $403,982 $368,475 

Three months endedSix months ended
June 30,
2021
June 30,
2020
June 30,
2021
June 30,
2020
Segment adjusted gross profit:
  Cloud and Edge$95,837 $98,779 $180,172 $177,714 
  IP Optical Networks33,152 24,686 59,626 36,432 
    Total segment adjusted gross profit128,989 123,465 239,798 214,146 
Stock-based compensation expense(562)(198)(824)(355)
      Gross profit$128,427 $123,267 $238,974 $213,791 

Three months endedSix months ended
June 30,
2021
June 30,
2020
June 30,
2021
June 30,
2020
Segment adjusted EBITDA:
  Cloud and Edge$43,536 $37,497 $71,866 $47,236 
  IP Optical Networks(482)(7,947)(9,160)(8,145)
    Total segment adjusted EBITDA43,054 29,550 62,706 39,091 
Depreciation(4,249)(4,786)(8,475)(8,260)
Amortization of intangible assets(17,181)(14,669)(33,004)(29,003)
Stock-based compensation(4,790)(3,222)(9,850)(6,198)
Litigation costs937 (2,101)
Acquisition-, disposal- and integration-related expense(1,052)(857)(2,249)(13,241)
Restructuring and related expense(2,830)(5,361)(8,780)(7,436)
      Income (loss) from operations12,952 1,592 $348 $(27,148)
Segment depreciation expense:
  Cloud and Edge$3,142 $2,984 $6,279 $5,977 
  IP Optical Networks1,107 1,802 2,196 2,283 
    Depreciation expense$4,249 $4,786 $8,475 $8,260 


32


RIBBON COMMUNICATIONS INC.
Notes to Condensed Consolidated Financial Statements (Continued)
(unaudited)
(14) MAJOR CUSTOMERS

The following customer contributed 10% or more of Other current assetsthe Company's revenue in the three and Other assets, respectively. six months ended June 30, 2021 and 2020:
 Three months endedSix months ended
 June 30,
2021
June 30,
2020
June 30,
2021
June 30,
2020
Verizon Communications Inc.17%15%16%14%


At both SeptemberJune 30, 2020 and2021, one customer accounted for 10% or more of the Company's accounts receivable balance, representing approximately 17% of total accounts receivable. At December 31, 2019,2020, one customer accounted for 10% or more of the Company's accounts receivable balance, representing approximately 12% of total accounts receivable. The Company performs ongoing credit evaluations of its customers and generally does not require collateral on accounts receivable, although in some instances the Company had $3.6 millionmay require letters of deferred sales commissions capitalized.credit to support customer outstanding accounts receivable balances. The Company maintains an allowance for doubtful accounts and such losses have been within management's expectations.


(13)(15) COMMON STOCK REPURCHASES

In the second quarter of 2019, the Company's Board of Directors (the "Board") approved a stock repurchase program (the "Repurchase Program") pursuant to which the Company maycould repurchase up to $75 million of the Company'sits common stock prior to April 18, 2021. Repurchases under the Repurchase Program may be made in the open market, in privately negotiated transactions or otherwise, with the amount and timing of repurchases depending on market conditions and corporate discretion. The Repurchase Program does not obligate the Company to acquire any particular amount of common stock and may be extended, modified, suspended or discontinued at any time at the Board's discretion. The stock repurchases are being funded using the Company's working capital. During the nine months ended September 30, 2019, the Company spent $4.5 million, including transaction fees, to repurchase and retire 1.0 million shares of its common stock under the Repurchase Program. The Company did not repurchase any common stock during the three and ninesix months ended SeptemberJune 30, 2021 or 2020. The Repurchase Program expired on April 18, 2021. At September 30,December 31, 2020, the Company had $70.5 million remaining under the Repurchase Program for future repurchases, subject to the terms of the 2020 Credit Agreement.repurchases.


(14)(16) STOCK-BASED COMPENSATION PLANS

2019 Stock Incentive Plan

The Company's Amended and Restated 2019 Incentive Award Plan (the "2019 Plan") provides for the award of options to purchase the Company's common stock ("stock options"), stock appreciation rights ("SARs"), restricted stock awards ("RSAs"), performance-based stock awards ("PSAs"), restricted stock units ("RSUs"), performance-based stock units ("PSUs") and other stock- or cash-based awards. Awards can be granted under the 2019 Plan to the Company's employees, officers and non-employee directors, as well as consultants and advisors of the Company and its subsidiaries.

2007 Plan

The Company's 2007 Plan provided for the award of stock options, SARs, RSAs, PSAs, RSUs, PSUs and other stock-based awards to employees, officers, non-employee directors, consultants and advisors of the Company and its subsidiaries. On and following June 5, 2019, with the exception of shares underlying awards outstanding as of that date, no additional shares may be granted under the 2007 Plan.

Assumed Stock Plans

In connection with the acquisition of Edgewater Networks, Inc. in August 2018, the Company assumed Edgewater's Amended and Restated 2002 Stock Option Plan (the "Edgewater Plan") to the extent of the shares underlying the options outstanding under the Edgewater Plan as of the Edgewater Acquisition Date (the "Edgewater Options"). The Edgewater Options were converted to Ribbon stock options (the "Ribbon Replacement Options") which are vesting under the same schedules as the respective Edgewater Options.

In connection with the Company's acquisitions of Performance Technologies Inc. ("PT") in 2014, and Network Equipment
33


RIBBON COMMUNICATIONS INC.
Notes to Condensed Consolidated Financial Statements (Continued)
(unaudited)
Technologies, Inc. ("NET") in 2012, the Company assumed their stock plans (collectively, the "Assumed Plans"). Any outstanding awards under the Assumed Plans that in the future expire, terminate, are cancelled or surrendered, or are repurchased by the Company will be returned to the 2019 Plan. Accordingly, no additional shares may be granted under the Assumed Plans.

32


RIBBON COMMUNICATIONS INC.
Notes to Condensed Consolidated Financial Statements (Continued)
(unaudited)
Executive Equity Arrangements

Inducement Awards

In connection with his appointment as President and Chief Executive Office of Ribbon, and as an inducement for Bruce McClelland's ("Mr. McClelland") commencement of employment, the Company awarded Mr. McClelland sign-on equity grants, comprised of an RSU grant462,963 RSUs and a PSU grant with both market and service conditions (the "Inducement PSUs") on March 16, 2020. SubjectThe RSUs vested and were released to Mr. McClelland's continued employment, 462,963 RSUs are eligible to vestMcClelland on the earlier of March 16, 2021 or the date of the consummation of a change in control of the Company and, upon vesting, will be settled in shares of Ribbon's common stock. The RSUs had a fair market value of $1.0 million on the date of grant.2021. Subject to Mr. McClelland's continued employment, the Inducement PSUs are eligible to vest and be settled in up to 4,750,000 shares of Ribbon common stock upon the achievement of specified share price thresholds on or prior to September 1, 2024. The first share price threshold for Mr. McClelland’s Inducement PSUs was achieved on February 26, 2021, and accordingly 1,333,333 shares were released to him. These grantsreleases are reportedincluded in the applicable tables below.

Other Performance-Based Stock Grants

In addition to granting RSAs and RSUs to its executives and certain of its employees, the Company also grants PSUs to certain of its executives, including the Inducement PSUs granted to Mr. McClelland as described above.

In 2021, 2020 PSU Grants. From June 2020 through September 2020,and 2019, the Company granted certain of its executives an aggregate of 823,369 PSUs,(the "2021 PSUs", "2020 PSUs" and "2019 PSUs", respectively), of which 494,020 PSUs60% of each executive's PSU grant had both performance and service conditions (the "2020 Performance"Performance PSUs") and 329,34940% had both market and service conditions (the "2020 Market"Market PSUs").

Each executive's 2020 Performance PSU grant is comprised of 3 consecutive fiscal year performance periods from 2020 through 2022beginning in the year of grant (each, a "fiscal year performance period""Fiscal Year Performance Period"), with one-third of the 2020 Performance PSUs attributable to each fiscal year performance period.Fiscal Year Performance Period. The number of shares that will be vest for each Fiscal Year Performance Period, if any, for each fiscal year performance period will be based on the achievement of certain metrics related to the Company's financial performance for the applicable year on a standalone basis (each, a "fiscal year"Fiscal Year Performance Condition"). The Company's achievement of the goals for each Fiscal Year Performance Condition (and the number of shares of Company common stock to vest as a result thereof) are being measured on a linear sliding scale in relation to specific threshold, target and stretch performance condition"). Duringconditions, with any shares earned vesting in the secondfirst quarter of 2020,the fiscal year following the third Performance Period of the grant, pending each executive's continued employment with the Company determinedthrough that the grant date criteria for the 2020 fiscal year performance period had been met, and recorded the applicable stock-based compensation expense. The grant date criteria for the 2021 and 2022 fiscal year performance periods had not been met as of September 30, 2020, and accordingly, no expense has been recorded for the 2020 Performance PSUs underlying these fiscal year performance periods.date. The number of shares of common stock tounderlying the Performance PSUs that can be achieved upon vesting of the 2020 Performance PSUsearned will in no event exceed 200% of the total 2020 Performance PSUs. Shares subject to the 2020 Performance PSUs that fail to be earned will be forfeited.

The 2020 Market PSUs have one1 three-year performance period, which will endbeginning January 1 in the year of grant and ending on December 31, 2022three years thereafter (the "20-22 Market"Market Performance Period"). The number of shares subject to the 2020 Market PSUs that will vest, if any, on June 15, 2023, will be dependent upon the Company's total shareholder return ("TSR") compared with the TSR of the companies included in the Nasdaq Telecommunications Indexa custom index for the same 20-22applicable Market Performance Period, measured by the Compensation Committee after the 20-22 Market Performance Period ends. Theends, with any shares determined to be earned will vest on June 15, 2023,vesting in the first quarter of the fiscal year following the respective Market Performance Period, pending each executive's continued employment with the Company through that date. The number of shares of common stock tounderlying the Market PSUs that can be achieved upon vesting of the 2020 Market PSUsearned will in no event exceed 200% of the 2020 Market PSUs. Shares subject to the 2020 Market PSUs that fail to be earned will be forfeited.

In addition, in connection with his appointment as Executive Vice President and General Manager, Packet Optical Networking, the Company granted Sam Bucci 133,333 PSUs (the "Bucci Stock Price PSUs") with both market and service conditions. Subject to Mr. Bucci's continued employment, the Bucci Stock Price PSUs arewere eligible to vest and be settled in shares of Ribbon's common stock upon the achievement of a specific share price threshold on or prior to January 31, 2022.

2019 PSU Grants. In March The share price threshold for Mr. Bucci’s Stock Price PSUs was achieved on February 12, 2021, and April 2019, the Company granted certain of its executives an aggregate of 872,073 PSUs, of which 523,244 PSUs had both performance and service conditions (the "2019 Performance PSUs") and 348,829 PSUs had both market and service conditions (the "2019 Market PSUs").

Each executive's 2019 Performance PSU grantshares were released to him. This release is comprised of 3 consecutive fiscal year performance periods fromincluded in the applicable table below.
3334


RIBBON COMMUNICATIONS INC.
Notes to Condensed Consolidated Financial Statements (Continued)
(unaudited)
2019 through 2021 (each, a "fiscal year performance period"), with one-third of the 2019 Performance PSUs attributable to each fiscal year performance period. The number of shares that will vest, if any, for each fiscal year performance period will be based on the achievement of certain metrics related to the Company's financial performance for the applicable year on a standalone basis (each, a "fiscal year performance condition"). In the third quarter of 2019, the Company adjusted the 2019 Performance PSU fiscal 2019 goals to reflect the changes to the Company's calculation of certain metrics. There was no incremental expense in connection with this modification. In March 2020, the Compensation Committee determined that the 2019 fiscal year performance conditions had been satisfied at the 30.493% level. The Company's achievement of the 2019 fiscal year performance conditions (and the number of shares of Company common stock to vest as a result thereof) was measured on a linear sliding scale in relation to specific threshold, target and stretch performance conditions. During the second quarter of 2020, the Company determined that the grant date criteria for the 2020 fiscal year performance period had been met, and recorded the applicable stock-based compensation expense. The grant date criteria for the 2021 fiscal year performance period had not been met as of September 30, 2020, and accordingly, no expense has been recorded for the 2019 Performance PSUs underlying the 2020 fiscal year performance period. The number of shares of common stock to be achieved upon vesting of the 2019 Performance PSUs will in no event exceed 200% of the 2019 Performance PSUs. Shares subject to the 2019 Performance PSUs that fail to be earned will be forfeited.

The 2019 Market PSUs have one three-year performance period which will end on December 31, 2021 (the "19-21 Market Performance Period"). The number of shares subject to the Market PSUs that will vest, if any, on March 15, 2022, will be dependent upon the Company's TSR compared with the TSR of the companies included in the Nasdaq Telecommunications Index for the same 19-21 Market Performance Period, measured by the Compensation Committee after the 19-21 Market Performance Period ends. The shares determined to be earned will vest on March 15, 2022, pending each executive's continued employment with the Company through that date. The number of shares of common stock to be achieved upon vesting of the 2019 Market PSUs will in no event exceed 200% of the 2019 Market PSUs. Shares subject to the 2019 Market PSUs that fail to be earned will be forfeited.

In connection with the separation of two executives from the Company, certain of the 2019 Performance PSUs were accelerated and released in accordance with their employment agreements in the three months ended September 30, 2020, with the potential for a portion of the 2020 Performance PSUs and Market PSUs aggregating approximately 43,000 shares to be released to these former executives on a pro rata basis subject to the Company's achievement for the performance periods through their respective separation dates.

2018 PSU Grant. In May 2018, the Company granted Franklin Hobbs, the Company's former President and Chief Executive Officer ("Mr. Hobbs"), 195,000 PSUs with both performance and service conditions (the "2018 PSUs"). Of the 195,000 2018 PSUs, one-half of such PSUs were eligible to vest based on the achievement of two separate metrics related to the Company's 2018 financial performance (the "2018 Performance Conditions"). The Company's achievement of the 2018 Performance Conditions (and the number of shares of Company common stock to be received upon vesting as a result thereof) were measured on a linear sliding scale in relation to specific threshold, target and stretch performance conditions. The number of shares of common stock to be received upon vesting of the 2018 PSUs would in no event exceed 150% of the 2018 PSUs. The Compensation Committee determined that the performance metrics for all of the 2018 PSUs had been achieved at the 150% level, for a total of 292,500 shares eligible to be issued. In connection with Mr. Hobbs' separation from the Company effective December 31, 2019, the vesting schedule for the 2018 Shares earned was accelerated and the shares were released on January 30, 2020.

Accounting for Performance PSUs. Once the grant date criteria have been met for a Fiscal Year Performance Period, the Company records stock-based compensation expense for the respective underlying Performance PSUs based on its assessment of the probability that each performance condition will be achieved and the level, if any, of such achievement. The Compensation Committee determines the number of shares earned, if any, after the Company's financial results for each Fiscal Year Performance Period are finalized. Upon the determination by the Compensation Committee of the number of shares that will be received upon vesting of the Performance PSUs, such number of shares becomes fixed and the unamortized expense is recorded through the remainder of the service period, generally three years from the date of grant, at which time the total Performance PSUs earned, if any, will vest, pending each executive's continued employment with the Company through that date.

Accounting for Market PSUs. PSUs that include a market condition require the use of a Monte Carlo simulation
34


RIBBON COMMUNICATIONS INC.
Notes to Condensed Consolidated Financial Statements (Continued)
(unaudited)
approach to model future stock price movements based upon the risk-free rate of return, the date of return, the volatility of each entity and the pair-wise covariance between each entity. These results are then used to calculate the grant date fair values of the respective PSUs. The Company is required to record expense for the PSUs with market conditions through their respective final vesting dates, regardless of the number of shares that are ultimately earned.

At September 30, 2020,March 31, 2021, the calculation of the grant date fair valuesvalue of the 2020 Market PSUs granted on SeptemberMarch 15, 2020 and the Bucci Stock Price PSUs2021 had not been completed. The Company used a grant date fair value of $4.24, the closing stock price on the date of grant, to calculate expense attributable to the three months ended September 30, 2020 for the 2020 Market PSUs granted on September 15, 2020 and the Bucci Stock Price PSUs, and is also using this stock price for these PSUs in the table below. The Company expects that the Monte Carlo valuation work and finalization of the grant date fair value of the 2020 Market PSUs granted on September 15, 2020 and the Bucci Stock Price PSUs will occur in the fourth quarter of 2020. At that time, the Company will record a cumulative adjustment to expense and adjust the grant date fair value of these PSUs for subsequent reporting. The Company does not expect the cumulative adjustment to expense will have a material impact on its consolidated financial statements.

At June 30, 2020, the calculation of the grant date fair value of the 2020 Market PSUs granted prior to September 15, 2020 had not been completed. The Company used a grant date fair value of $4.37, the closing stock price on the date of grant, to calculate expense attributable to the three months ended June 30, 2020 for the 2020 Market PSUs. During the third quarter of 2020, the Monte Carlo valuation of these PSUs was completed and accordingly, the grant date fair value of these PSUs was finalized as of September 30, 2020. The Company recorded a cumulative adjustment to expense to account for the change in fair value of these PSUs, which adjustment did not have a material impact on its consolidated financial statements.

At March 31, 2020, the calculation of the grant date fair value of the Inducement PSUs had not been completed. The Company used a grant date fair value of $2.16,$8.65, the closing stock price on the date of grant, to calculate expense attributable to the three months ended March 31, 20202021 for the Inducementthese Market PSUs. During the second quarter of 2020,three months ended June 30, 2021, the Company completed the Monte Carlo valuation of the Inducementthese Market PSUs was completed and accordingly,calculated that the grant date fair value of the Inducement PSUseach Market PSU was finalized as of June 30, 2020.$13.67. The Company recorded a cumulative adjustment to expense to account for the change in grant date fair value in the second quarter of the Inducement PSUs, which2021. The change in grant date fair value and related cumulative adjustment did not have a material impact on its consolidated financial statements.

Employee Bonus Program

Effective in 2021, the Company added an equity component to its cash bonus program for eligible employees, under which RSUs with a grant date fair value equal to 50% of each employee's target cash bonus were granted to each such employee (the "Bonus RSUs"). Correspondingly, cash target bonuses for eligible employees were reduced by 50%. The Company implemented this program to expand the opportunities for stock ownership more broadly throughout the Company. The Bonus RSU grants are included in the applicable table below.

Stock Options

The activity related to the Company's outstanding stock options for the ninesix months ended SeptemberJune 30, 20202021 was as follows:
Number of
Shares
Weighted
Average
Exercise Price
Weighted
Average
Remaining
Contractual Term
(years)
Aggregate
Intrinsic Value
(in thousands)
Outstanding at January 1, 2020297,124 $11.55 
Granted$
Exercised(16,128)$1.77 
Forfeited(6,055)$2.78 
Expired(41,717)$15.78 
Outstanding at September 30, 2020233,224 $11.70 4.10$157 
Vested or expected to vest at September 30, 2020232,800 $11.71 4.10$157 
Exercisable at September 30, 2020224,173 $12.09 4.00$140 
Number of
Shares
Weighted
Average
Exercise Price
Weighted
Average
Remaining
Contractual Term
(years)
Aggregate
Intrinsic Value
(in thousands)
Outstanding at January 1, 2021207,710 $12.69 
Exercised(13,602)$1.76 
Expired(3,386)$17.04 
Outstanding at June 30, 2021190,722 $13.40 3.11$240 
Vested or expected to vest at June 30, 2021190,709 $13.40 3.11$240 
Exercisable at June 30, 2021189,978 $13.44 3.10$236 

Additional information regardingThe total intrinsic value of options exercised was nominal in the Company's stock options for the ninethree months ended SeptemberJune 30, 2020 was as follows (in thousands):2021 and $0.1 million in the six months ended June 30, 2021. The Company received nominal cash from option exercises in the three months ended June 30, 2021 and approximately $24,000 in the six months ended June 30, 2021.

35


RIBBON COMMUNICATIONS INC.
Notes to Condensed Consolidated Financial Statements (Continued)
(unaudited)
Three months endedNine months ended
September 30,
2020
September 30,
2020
Total intrinsic value of stock options exercised$$36 
Cash received from the exercise of stock options$$29 


Restricted Stock Awards and Units

The activity related to the Company's RSAs for the ninesix months ended SeptemberJune 30, 20202021 was as follows:
SharesWeighted
Average
Grant Date
Fair Value
Unvested balance at January 1, 2020487,976 $6.87 
Granted$
Vested(304,441)$6.80 
Forfeited(27,484)$6.97 
Unvested balance at September 30, 2020156,051 $7.00 
SharesWeighted
Average
Grant Date
Fair Value
Unvested balance at January 1, 202186,983 $7.04 
Vested(86,983)$7.04 
Unvested balance at June 30, 2021$


The activity related to the Company's RSUs for the ninesix months ended SeptemberJune 30, 20202021 was as follows:
SharesWeighted
Average
Grant Date
Fair Value
SharesWeighted
Average
Grant Date
Fair Value
Unvested balance at January 1, 20202,790,060 $5.11 
Unvested balance at January 1, 2021Unvested balance at January 1, 20216,531,110 $3.32 
GrantedGranted6,486,016 $2.93 Granted3,087,947 $8.57 
VestedVested(1,667,289)$4.75 Vested(2,378,221)$3.19 
ForfeitedForfeited(677,124)$3.69 Forfeited(458,054)$4.18 
Unvested balance at September 30, 20206,931,663 $3.30 
Unvested balance at June 30, 2021Unvested balance at June 30, 20216,782,782 $5.70 


The total grant date fair value of shares of restricted stock granted under RSAs and RSUs that vested during the ninesix months ended SeptemberJune 30, 20202021 was $10.0$8.2 million.

Performance-Based Stock Units

The activity related to the Company's PSUs for the ninesix months ended SeptemberJune 30, 20202021 was as follows:
SharesWeighted
Average
Grant Date
Fair Value
SharesWeighted
Average
Grant Date
Fair Value
Unvested balance at January 1, 20201,067,073 $5.94 
Unvested balance at January 1, 2021Unvested balance at January 1, 20216,035,931 $1.56 
GrantedGranted5,804,202 $1.44 Granted672,121 $10.22 
VestedVested(323,752)$5.52 Vested(1,525,681)$0.98 
ForfeitedForfeited(377,753)$5.22 Forfeited(91,005)$4.29 
Unvested balance at September 30, 20206,169,770 $1.67 
Unvested balance at June 30, 2021Unvested balance at June 30, 20215,091,366 $2.99 


The total grant date fair value of shares of restricted stock granted under PSUs that vested during the ninesix months ended SeptemberJune 30, 20202021 was $1.8$1.5 million.

36


RIBBON COMMUNICATIONS INC.
Notes to Condensed Consolidated Financial Statements (Continued)
(unaudited)
Employee Stock Purchase Plan

The Company's Amended and Restated 2000 Employee Stock Purchase Plan ("ESPP") was designed to provide eligible employees of the Company and its participating subsidiaries an opportunity to purchase common stock of the Company through accumulated payroll deductions. The ESPP provided for six-month offering periods with the purchase price of the stock equal to 85% of the lesser of the closing market price on the first or last day of the offering period. The maximum number of shares of common stock an employee could purchase during each offering period was 500, subject to certain adjustments pursuant to the ESPP. The last purchase under the ESPP purchase period was made on November 28, 2019, and the ESPP expired on May 20, 2020.

Stock-Based Compensation

The condensed consolidated statements of operations include stock-based compensation for the three and ninesix months ended SeptemberJune 30, 20202021 and 20192020 as follows (in thousands):
 Three months endedNine months ended
 September 30,
2020
September 30,
2019
September 30,
2020
September 30,
2019
Product cost of revenue$57 $26 $123 $62 
Service cost of revenue204 124 493 367 
Research and development868 521 2,164 1,359 
Sales and marketing1,189 721 2,952 2,265 
General and administrative1,651 1,093 4,435 4,101 
$3,969 $2,485 $10,167 $8,154 
36


RIBBON COMMUNICATIONS INC.
Notes to Condensed Consolidated Financial Statements (Continued)
(unaudited)
 Three months endedSix months ended
 June 30,
2021
June 30,
2020
June 30,
2021
June 30,
2020
Product cost of revenue$93 $39 $120 $66 
Service cost of revenue469 159 704 289 
Research and development1,160 738 1,787 1,296 
Sales and marketing1,752 1,011 3,626 1,763 
General and administrative1,316 1,275 3,613 2,784 
$4,790 $3,222 $9,850 $6,198 

There was an income tax benefit of $1.3 million for stock-based compensation in the six months ended June 30, 2021; however, there was 0 income tax benefit for employee stock-based compensation expense forin the ninesix months ended SeptemberJune 30, 2020 or 2019 due to the valuation allowance recorded.

At SeptemberJune 30, 2020,2021, there was $23.0$34.6 million, net of expected forfeitures, of unrecognized stock-based compensation expense related to unvested stock options, stock awards and stock units. This expense is expected to be recognized over a weighted average period of approximately two years, six months.


(15) MAJOR CUSTOMERS

The following customers contributed 10% or more of the Company's revenue in the three and nine months ended September 30, 2020 and 2019:
 Three months endedNine months ended
 September 30,
2020
September 30,
2019
September 30,
2020
September 30,
2019
Verizon Communications Inc.16%15%15%17%
AT&T Inc.*16%*12%

* Represents less than 10% of total revenue.


At September 30, 2020, one customer accounted for 10% or more of the Company's accounts receivable balance, representing approximately 15% of total accounts receivable. At December 31, 2019, one customer accounted for 10% or more of the Company's accounts receivable balance, representing approximately 22% of total accounts receivable. The Company performs ongoing credit evaluations of its customers and generally does not require collateral on accounts receivable, although in some instances the Company may require letters of credit to support customer outstanding accounts receivable balances. The Company maintains an allowance for doubtful accounts and such losses have been within management's expectations.

37


RIBBON COMMUNICATIONS INC.
Notes to Condensed Consolidated Financial Statements (Continued)
(unaudited)

(16) RELATED PARTY TRANSACTIONS

As a portion of the consideration for the GENBAND Merger, on October 27, 2017, the Company issued a Promissory Note for $22.5 million to certain of GENBAND's equity holders who, following the GENBAND Merger, owned greater than 5 percent of the Company's outstanding shares. On April 29, 2019, the Company repaid in full all outstanding amounts under the Promissory Note, aggregating $24.7 million. The Company did not incur any early termination penalties in connection with this repayment.years.


(17) INCOME TAXES

The Company's income tax provisions for the nine months ended September 30, 2020 and 2019 reflect the Company's estimates of the effective rates expected to be applicable for the respective full years, adjusted for any discrete events, which are recorded in the period that they occur. The amount recorded for the three months ended September 30, 2020 includes a $4 million benefit from the release of a valuation allowance related to the Company's Ireland operations due to the Company's expectation that it is more likely than not that its Ireland operations will continue to be profitable. These estimates are reevaluated each quarter based on the Company's estimated tax expense for the full year. The estimated effective tax rate includes the impact of valuation allowances in various jurisdictions.

The Company continues to evaluate the impact of various COVID-19 relief packages offered by various countries, including the Coronavirus Aid, Relief, and Economic Security ("CARES") Act, which was enacted into law in the U.S. on March 27, 2020. At this time, the Company does not anticipate any material tax impacts.


(18) LEASES

The Company has operating and finance leases for corporate offices, research and development facilities, and certain equipment. Operating leases are reported separately in the Company's condensed consolidated balance sheets. Assets acquired under finance leases are included in Property and equipment, net, in the condensed consolidated balance sheets.

The Company determines if an arrangement is a lease at inception. A contract is determined to contain a lease component if the arrangement provides the Company with a right to control the use of an identified asset. Lease agreements may include lease and non-lease components. In such instances for all classes of underlying assets, the Company does not separate lease and non-lease components but rather, accounts for the entire arrangement under leasing guidance. Leases with an initial term of 12 months or less are not recorded on the balance sheet and lease expense for these leases is recognized on a straight-line basis over the lease term.

Right-of-use assets and lease liabilities are initially measured based on the present value of the future minimum fixed lease payments (i.e., fixed payments in the lease contract) over the lease term at the commencement date. As the Company's existing leases do not have a readily determinable implicit rate, the Company uses its incremental borrowing rate based on the information available at the commencement date in determining the present value of future minimum fixed lease payments. The Company calculates its incremental borrowing rate to reflect the interest rate that it would have to pay to borrow on a collateralized basis an amount equal to the lease payments in a similar economic environment over a similar term and considers its historical borrowing activities and market data from entities with comparable credit ratings in this determination. The measurement of the right-of-use asset also includes any lease payments made prior to the commencement date (excluding any lease incentives) and initial direct costs incurred. The Company assessed its right-of-use assets for impairment as of SeptemberJune 30, 20202021 and December 31, 20192020 and determined no impairment has occurred.

Lease terms may include options to extend or terminate the lease and the Company incorporates such options in the lease term when it has the unilateral right to make such an election and it is reasonably certain that the Company will exercise that option. In making this determination, the Company considers its prior renewal and termination history and planned usage of the assets under lease, incorporating expected market conditions.

38


RIBBON COMMUNICATIONS INC.
Notes to Condensed Consolidated Financial Statements (Continued)
(unaudited)
For operating leases, lease expense for minimum fixed lease payments is recognized on a straight-line basis over the lease term. The expense for finance leases includes both interest and amortization expense components, with the interest component calculated based on the effective interest method and the amortization component calculated based on straight-line amortization of the right-of-use asset over the lease term. Lease contracts may contain variable lease costs, such as common area maintenance, utilities and tax reimbursements that vary over the term of the contract. Variable lease costs are not included in minimum fixed lease payments and as a result, are excluded from the measurement of the right-of-use assets and lease
37


RIBBON COMMUNICATIONS INC.
Notes to Condensed Consolidated Financial Statements (Continued)
(unaudited)
liabilities. The Company expenses all variable lease costs as incurred.

In connection with the 2019 Restructuring Initiative, certain lease assets related to facilities will beare being partially or fully vacated as the Company consolidates its facilities. The Company has no plans to enter into sublease agreements for certain facilities. The Company ceased use of these facilities in the first quarter of 2021, the first and fourth quarters of 2020 and the third quarter of 2019. Accordingly, the Company accelerated the amortization of the associated lease assets through the planned cease-use date of each facility, resulting in additional amortization expense of $3.4 million and $0.1 million in the ninesix months ended SeptemberJune 30, 2021 and 2020, respectively. The Company also recorded expense of $1.4 million in the aggregate in the six months ended June 30, 2021 for all estimated future variable lease costs related to these facilities. The Company recorded a nominal credit for all estimated future variable lease costs in the six months ended June 30, 2020. The Company did not record additional amortization expense or estimated future variable lease costs in the three months ended SeptemberJune 30, 2021 or 2020. The Company previously recorded $3.7 million of additional

All accelerated amortization expense in the year ended December 31, 2019, including $0.6 million and $3.5 million in the three and nine months ended September 30, 2019, respectively. The Company recorded $1.0 million in the aggregate in the year ended December 31, 2019 for estimatedaccrual of future variable lease costs. All of these amountscosts were recorded as Restructuring and related expense in the Company's condensed consolidated statements of operations. At SeptemberJune 30, 20202021 and December 31, 2019,2020, the Company had accruals of $0.8$1.9 million and $0.9$0.8 million, respectively, for all future anticipated variable lease costs related to these facilities. The Company may incur additional future expense if it is unable to sublease other locations included in the Facilities Initiative.

The Company leases its corporate offices and other facilities under operating leases, which expire at various times through 2029. The Company's corporate headquarters is located in a leased facility in Westford, Massachusetts under a lease that expires in August 2028. The Company's finance leases primarily consist of equipment.

At September 30,2032. In December 2020, the Company had 107,800 square feet of building space in North Dallas, Texas under construction as part of the Facilities Initiative. The Company'sbegan relocating from its former leased Plano, Texas facility will be vacated upon completion ofto its recently completed leased facility, also located in Plano, Texas, which became the construction of the North Dallas, Texas site. At that time, employees will relocateCompany's corporate headquarters. The Company's relocation to the new site as part of the Facilities Initiative. The construction of the new North Dallas, Texas site is expected to becorporate headquarters was completed in 2020.the first quarter of 2021.

The Company's right-of-use lease assets and lease liabilities at SeptemberJune 30, 20202021 and December 31, 20192020 were as follows (in thousands):
ClassificationSeptember 30,
2020
December 31,
2019
ClassificationJune 30,
2021
December 31,
2020
Assets
Assets:Assets:
Operating lease assets Operating lease assetsOperating lease right-of-use assets$61,648 $36,654  Operating lease assetsOperating lease right-of-use assets$57,869 $69,757 
Finance lease assets* Finance lease assets*Property and equipment, net1,472 2,420  Finance lease assets*Property and equipment, net574 983 
Total leased assets Total leased assets$63,120 $39,074  Total leased assets$58,443 $70,740 
Liabilities
Current
Liabilities:Liabilities:
Current: Current:
Operating OperatingOperating lease liabilities$17,757 $7,719  OperatingOperating lease liabilities$17,974 $17,023 
Finance FinanceAccrued expenses and other1,229 1,005  FinanceAccrued expenses and other709 902 
Noncurrent
Noncurrent: Noncurrent:
Operating OperatingOperating lease liabilities, net of current51,328 37,202  OperatingOperating lease liabilities, net of current62,615 72,614 
Finance FinanceOther long-term liabilities868 2,144  FinanceOther long-term liabilities253 568 
Total lease liabilities Total lease liabilities$71,182 $48,070  Total lease liabilities$81,551 $91,107 

* Finance lease assets were recorded net of accumulated depreciation of $2.2$2.3 million and $2.0$1.9 million at SeptemberJune 30, 20202021 and December 31, 2019,2020, respectively.

The components of lease expense for the three and ninesix months ended SeptemberJune 30, 20202021 and 20192020 were as follows (in thousands):
38


RIBBON COMMUNICATIONS INC.
Notes to Condensed Consolidated Financial Statements (Continued)
(unaudited)
 Three months endedSix months ended
 June 30,
2021
June 30,
2020
June 30,
2021
June 30,
2020
Operating lease cost*$5,194 $5,217 $14,031 $8,561 
Finance lease cost:
  Amortization of leased assets180 319 409 638 
  Interest on lease liabilities20 47 46 102 
Short-term lease cost3,270 5,629 6,562 11,124 
Variable lease costs (costs excluded from minimum fixed lease payments)**500 635 2,658 1,272 
Sublease income(199)(320)(475)(564)
    Net lease cost$8,965 $11,527 $23,231 $21,133 

* Operating lease costs for the six months ended June 30, 2021 included $3.4 million of accelerated amortization for certain assets partially or fully vacated in 2021 with no intent or ability to sublease. Operating lease costs for the six months ended June 30, 2020 included $0.1 million of accelerated amortization for certain assets partially or fully vacated in 2020 with no ability to sublease. The Company did not record accelerated amortization in the three months ended June 30, 2021 or 2020.
** Variable lease costs for the six months ended June 30, 2021 included accruals of $1.4 million for all future estimated variable expenses related to certain assets partially or fully vacated in 2021 with no intent or ability to sublease. NaN such variable costs were accrued in the three months ended June 30, 2021 or in the three and six months ended June 30, 2020.

Cash flow information related to the Company's leases for the six months ended June 30, 2021 and 2020 was as follows (in thousands):
Six months ended
June 30,
2021
June 30,
2020
Cash paid for amounts included in the measurement of lease liabilities:
  Operating cash flows for operating leases$10,997 $7,844 
  Operating cash flows for finance leases$46 $102 
  Financing cash flows for finance leases$507 $668 


Other information related to the Company's leases as of June 30, 2021 and December 31, 2020 was as follows:
 June 30,
2021
December 31,
2020
Weighted average remaining lease term (years):
  Operating leases6.496.59
  Finance leases1.351.70
Weighted average discount rate:
  Operating leases5.71 %5.67 %
  Finance leases5.09 %6.15 %


Future minimum fixed lease payments under noncancelable leases at June 30, 2021 were as follows (in thousands):
39


RIBBON COMMUNICATIONS INC.
Notes to Condensed Consolidated Financial Statements (Continued)
(unaudited)
thousands):
 Three months endedNine months ended
 September 30,
2020
September 30,
2019
September 30,
2020
September 30,
2019
Operating lease cost*$5,350 $2,988 $13,911 $11,063 
Finance lease cost
  Amortization of leased assets291 244 929 732 
  Interest on lease liabilities39 90 141 210 
Short-term lease cost4,821 4,777 15,945 14,183 
Variable lease costs (costs excluded from minimum fixed lease payments)**697 1,727 1,969 2,932 
Sublease income(307)(871)
    Net lease cost$10,891 $9,826 $32,024 $29,120 

* Operating lease cost for the nine months ended September 30, 2020 included $0.1 million of accelerated amortization for certain assets partially or fully vacated in 2020 with no intent or ability to sublease. The Company did not record accelerated amortization in the three months ended September 30, 2020. Operating lease cost for the three and nine months ended September 30, 2019 included $0.6 million and $3.5 million, respectively, of accelerated amortization for certain assets that were partially or fully vacated in 2019 with no possibility of sublease.
** Variable lease costs for the three and nine months ended September 30, 2019 included $0.9 million and $1.0 million, respectively, accrued for all future estimated variable expenses related to certain assets partially or fully vacated in 2019 with no intent or ability to sublease. No such variable lease costs were accrued in the three and nine months ended September 30, 2020.

Cash flow information related to the Company's leases for the nine months ended September 30, 2020 and 2019 was as follows (in thousands):
 Nine months ended
 September 30,
2020
September 30,
2019
Cash paid for amounts included in the measurement of lease liabilities
  Operating cash flows for operating leases$13,933 $7,850 
  Operating cash flows for finance leases$141 $210 
  Financing cash flows for finance leases$971 $698 
 June 30, 2021
 OperatingFinance
leasesleases
Remainder of 2021$11,326 $422 
202220,323 511 
202317,530 63 
20249,704 
20257,791 
2026 and beyond31,353 
  Total lease payments98,027 996 
  Less: interest(17,438)(35)
    Present value of lease liabilities$80,589 $961 


Other information related to the Company's leases as of September 30, 2020 and December 31, 2019 was as follows:
 September 30,
2020
December 31,
2019
Weighted average remaining lease term (years)
  Operating leases4.986.73
  Finance leases1.882.35
Weighted average discount rate
  Operating leases5.55 %6.50 %
  Finance leases6.65 %7.54 %
(18) INCOME TAXES

Future minimum fixed lease payments under noncancelable leases at SeptemberThe Company's income tax provisions for the six months ended June 30, 2021 and 2020 and December 31, 2019 were as follows (in thousands):
40


RIBBON COMMUNICATIONS INC.
Notesreflect the Company's estimates of the effective rates expected to Condensed Consolidated Financial Statements (Continued)
(unaudited)
 September 30, 2020
 OperatingFinance
leasesleases
Remainder of 2020$5,186 $355 
202120,048 1,189 
202216,699 593 
202313,999 73 
20247,416 
2025 and beyond16,796 
  Total lease payments80,144 2,210 
  Less: interest(11,059)(113)
    Present value of lease liabilities$69,085 $2,097 
be applicable for the respective full years, adjusted for any discrete events, which are recorded in the period that they occur. These estimates are reevaluated each quarter based on the Company's estimated tax expense for the full year. The estimated effective tax rate includes the impact of valuation allowances in various jurisdictions.

 December 31, 2019
 OperatingFinance
leasesleases
2020$10,290 $1,644 
20219,468 1,159 
20227,665 581 
20237,067 
20245,303 
2025 and beyond15,738 
  Total lease payments55,531 3,384 
  Less: interest(10,610)(235)
    Present value of lease liabilities$44,921 $3,149 
The Company intends to continue to maintain a full valuation allowance on its deferred tax assets until there is sufficient evidence to support the reversal of all or some portion of the allowance. However, given its current earnings and anticipated future earnings, the Company believes there is a reasonable possibility that within the next 12 months, sufficient positive evidence may become available to reach a conclusion that a significant portion of the U.S. valuation allowance will no longer be needed. Release of the valuation allowance would result in the recognition of certain deferred tax assets and a decrease in income tax expense for the period in which the release is recorded. However, the exact timing and amount, of the valuation allowance release, if any, are subject to change on the basis of the level of profitability that the Company is able to actually achieve.


(19) COMMITMENTS AND CONTINGENCIES

Litigation Settlement

As previously disclosed, the Company was involved in 6 lawsuits (together, the "Lawsuits") with Metaswitch Networks Ltd., Metaswitch Networks Corp. and Metaswitch Inc. (collectively, "Metaswitch"). In 5 of the Lawsuits, the Company was the plaintiff and, in 3 of those 5 lawsuits, the Company was also a counterclaim defendant. In the sixth case, the Company was the defendant.

On April 22, 2019, the Company and Metaswitch agreed to a binding mediator's proposal that resolved the 6 Lawsuits between the Company and Metaswitch (the "Lawsuits"). The Company and Metaswitch signed a Settlement and Cross-License Agreement on May 29, 2019 (the "Royalty Agreement"). Pursuant to the terms of the Royalty Agreement, Metaswitch agreed to pay the Company an aggregate amount of $63.0 million, which included cash payments of $37.5 million during the second quarter of 2019 and $25.5 million payable in 3 installments annually, beginning June 26, 2020, with such installment payments accruing interest at a rate of 4% per year. As part of the Royalty Agreement, the Company and Metaswitch (i) have released the other from all claims and liabilities; (ii) have licensed each party's existing patent portfolio to the other party; and (iii) have requested the applicable courts to dismiss the Lawsuits.

The Company received $37.5 million of aggregate payments from Metaswitch in the second quarter of 2019 and $9.5 million in the second quarter of 2020.

On July 6, 2020, the Company and Metaswitch signed a First Supplemental Agreement to the Settlement and Cross-License Agreement (the "Supplemental Agreement") under which Metaswitch could elect to repay the outstanding amounts under the Royalty Agreement early in exchange for a reduction of $0.25 million to the outstanding principal, from $17.0 million to $16.75 million, and the payment of no further interest by Metaswitch effective June 26, 2020. The Company recorded the reduction to the outstanding principal as a reduction to interest income. On July 14, 2020, Metaswitch paid the Company the
41


RIBBON COMMUNICATIONS INC.
Notes to Condensed Consolidated Financial Statements (Continued)
(unaudited)
remaining outstanding balance of $16.75 million. At December 31, 2019, the Company had notes receivable for future payments of $25.5 million, comprised of $8.5 million in Other current assets and $17.0 million in Other assets in the condensed consolidated balance sheet.

Contingencies

Liabilities for Royalty Payments to the IIA. Prior to the ECI Merger,Acquisition, ECI had received research and development grants from the IIA.Office of the Innovation Authority of the Israeli Ministry of Economics (the "IIA"). The Company assumed ECI's contract with the IIA, which requires the Company to pay royalties to the IIA on proceeds from the sale of products which the Israeli government has supported by way of research and development grants. The royalties for grants prior to 2017 were calculated at the rates of 1.3% to 5.0% of the aggregated proceeds from the sale of such products developed at certain of the Company's R&D centers, up to an amount not exceeding 100% of such grants plus interest at LIBOR. Effective for grants approved in 2017 and subsequently, interest was calculated at the higher of LIBOR plus 1.5% to 2.75%. At SeptemberJune 30, 2020,2021, the Company's maximum possible future royalties commitment, including $7.6$3.9 million of unpaid royalties accrued, at September 30, 2020, was $54.6$36.8 million, including interest of $2.5$1.9 million, based on estimates of future product sales, grants received from the IIA and not yet repaid, and management's estimation of products still to be sold.

Research and Development Grants. The Company records grants received from the IIA as a reduction to research and development expense. Royalties payable to the IIA are recognized pursuant to sales of related products and are classified as Cost of revenue. The Company does not anticipate receiving material grants from the IIA in the foreseeable future.

Litigation. On November 8, 2018, Ron Miller, a purported stockholder of the Company, filed a Class Action Complaint (the "Miller Complaint") in the United States District Court for the District of Massachusetts (the "Massachusetts District Court") against the Company and three3 of its former officers (collectively, the "Defendants"), claiming to represent a class of purchasers of Sonus common stock during the period from January 8, 2015 through March 24, 2015 and alleging violations of the federal securities laws. Similar to a previous complaint entitled Sousa et al. vs. Sonus Networks, Inc. et al., which was
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RIBBON COMMUNICATIONS INC.
Notes to Condensed Consolidated Financial Statements (Continued)
(unaudited)
dismissed with prejudice by an order dated June 6, 2017, the Miller Complaint claims that the Defendants made misleading forward-looking statements concerning Sonus' expected fiscal first quarter of 2015 financial performance, which statements were also the subject of an August 7, 2018 Securities and Exchange Commission Cease and Desist Order, whose findings the Company neither admitted nor denied. The Miller plaintiffs are seeking monetary damages.

After the Miller Complaint was filed, several parties filed and briefed motions seeking to be selected by the Massachusetts District Court to serve as a Lead Plaintiff in the action. On June 21, 2019, the Massachusetts District Court appointed a group as Lead Plaintiffs and the Lead Plaintiffs filed an amended complaint on July 19, 2019. On August 30, 2019, the Defendants filed a motion to dismiss the Miller Complaint and, on October 4, 2019, the Lead Plaintiffs filed an opposition to the motion to dismiss. There was an oral argument on the motion to dismiss on February 12, 2020.

In addition, the Company is often a party to disputes and legal proceedings that it considers routine and incidental to its business. Management does not expect the results of any of these actions to have a material effect on the Company's business or condensed consolidated financial statements.



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Item 2.    Management's Discussion and Analysis of Financial Condition and Results of Operations


The following discussion of the financial condition and results of operations of Ribbon Communications Inc. should be read in conjunction with the condensed consolidated financial statements and the related notes thereto included elsewhere in this Quarterly Report on Form 10-Q and the audited financial statements and notes thereto and Management's Discussion and Analysis of Financial Condition and Results of Operations included in our Annual Report on Form 10-K for the year ended December 31, 2019,2020, which was filed with the U.S. Securities and Exchange Commission on February 28, 2020.26, 2021.

Overview

We are a leading global provider of next generation software solutions to telecommunications, wireless and cable service providers and enterprises of all sizes across industry verticals. With the March 3, 2020 completion of the merger with ECI Telecom Group Ltd ("ECI"), we now also provide optical and packet networking products and software-defined solutionscommunications technology to service providers and critical infrastructure sectors likeenterprises. We provide a broad range of software and high-performance hardware products, solutions and services that enable the secure delivery of data and voice communications for residential consumers and for small, medium and large enterprises and industry verticals such as finance, education, government, utilities government and defense. Withtransportation. Our mission is to create a recognized global technology leader providing increasingly cloud-centric solutions that enable the secure exchange of information, with unparalleled scale, performance and elasticity. Headquartered in Plano, Texas, we have a global presence with research and development and/or sales and support locations in over 1,000 customersthirty-five countries around the globe, including some of the largest telecommunications service providers, enterprises and utilities in the world, we enable our customers to evolve and modernize their communications networks and packet optical networking infrastructures through software and hardware. By securing and enabling reliable and scalable Internet Protocol ("IP") and packet optical networks, we help our customers adopt the next generation of software-, cloud- and edge-based technologies to drive new, incremental revenue, while protecting their existing revenue streams. Our software solutions provide a secure way for our customers to connect and leverage multivendor, multiprotocol communications systems and applications across their networks and the cloud, in a rapidly changing ecosystem of IP-enabled devices, such as smartphones and tablets. In addition, our software solutions secure cloud-based delivery of unified communications ("UC") solutions - both for service providers transforming to a cloud-based network and for enterprises using cloud-based UC - and support the increasing demand on network infrastructure created by ongoing IP traffic growth and the projected demand related to increased traffic from 5G applications and devices. We sell our products and solutions through both direct sales and indirect channels, leveraging the reach and local presence of resellers, and provide ongoing support to our customers through a global services team with experience in design, deployment and maintenance of some of the world's largest software IP networks.world.

Impact of COVID-19 on Our Business

In 2020, a novel strain of the coronavirus (COVID-19) was declared by the World Health Organization to be a global pandemic. The COVID-19 pandemic has had a negative effect on the global economy, disrupting the various manufacturing, commodity and financial markets and increasing volatility, and has impeded global supply chains, including that of our recently acquired subsidiary, ECI.IP Optical Networks operating segment. Continued dampened global economic conditions as a result of the COVID-19 pandemic, especially in areas where a vaccine rollout is slower, such as Australia and India, may cause our customers to restrict spending or delay purchases for an indeterminate period of time and consequently cause our revenues to decline. In addition, our ability to deliver our solutions as agreed upon with our customers depends on the ability of our global contract manufacturers, vendors, licensors and other business partners to deliver products or perform services we have procured from them. While, to date, we have not experienced material issues, if the continuingongoing COVID-19 pandemic impairs the ability of our business partners to support us on a timely basis, or negatively impacts the demand for our customers' other products and services, our ability to perform our customer contracts as well as the demand for our solutions may suffer. In addition, disruptions from the COVID-19 pandemic could include, and with respect to ECIour IP Optical Networks operating segment have included, disruption of logistics necessary to import, export and deliver our solutions. The COVID-19 pandemic has also limitedcontinues to limit in some locations, including India, the ability of our associatesemployees to perform their work due to illness caused by the pandemic or local, state or federal orders requiring associatesemployees to remain at home. Concerns over the economic impact of the COVID-19 pandemic have also caused extreme volatility in financial and other capital markets which has and may continue to adversely impact our stock price. Such volatility may also adversely impact our ability to access capital markets if and when we would be required to do so. The degree to which the COVID-19 pandemic ultimately impacts our business, financial position and results of operations will depend on future developments beyond our control, including the severityeffectiveness and timing of the pandemic,any vaccines, the frequency and duration of future waves of infection, the effectiveness and timing of any vaccines, the extent of actions to contain or treat the virus, how quickly and to what extent normal economic and operating conditions can resume, and the severity and duration of the global economic downturn that results from the pandemic.

As a response to the ongoing COVID-19 pandemic, we have implementedcontinued to implement plans to manage our costs. As part of that plan, we implemented a temporary wage reduction of 10% to 50% applicable to the base salary of most of our employees, which salary reduction has now ended. We have significantly limited the addition of new employeesreduced travel, marketing and third-party contracted services, eliminated all travelother discretionary expenses except where necessary to meet customer or regulatory needs and acted to limit discretionary spending. To the extent the business disruption continues for an extended period, additional cost management actions will be
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considered. Any future asset impairment charges, increases in the allowance for doubtful accounts or restructuring charges could be more likely and will be dependent on the severity and duration of this crisis.

PresentationReclassification of Amortization of Acquired Intangible Assets

The term "organic Ribbon" as usedIn 2020, we reclassified amounts recorded for amortization of acquired intangible assets in prior presentations from Cost of revenue - product and Sales and marketing to a separate line included in operating expenses in our consolidated statements of operations. Our management believes this Management's Discussion and Analysispresentation enhances the comparability of Financial Condition and Resultsour financial statements to industry peers. These reclassifications did not impact our operating income (loss), net income (loss) or earnings (loss) per share for any historical periods. These reclassifications also did not impact our consolidated balance sheets or consolidated statements of Operations ("MD&A") refers to the business and/or financial results, as the context dictates, of Ribbon excluding the recently acquired ECI business.cash flows.

Unless otherwise noted, all financialThis reclassification resulted in reductions in the three and six months ended June 30, 2020 to Cost of revenue - product of $10.9 million and $19.9 million, respectively, and reductions to Sales and marketing of $3.7 million and $9.1 million, respectively, which amounts excluding tabular information,were reclassified to Amortization of acquired intangible assets. The reduction to Cost of revenue -
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product in this MD&A are roundedthe three months ended June 30, 2020 increased our product gross profit as a percentage of product revenue ("product gross margin") and our total gross profit as a percentage of revenue ("total gross margin) by approximately nine percentage points and five percentage points, respectively. The reduction to Cost of revenue - product in the nearest million dollar amount,six months ended June 30, 2020 increased our product gross margin and all percentages, excluding tabular information, are rounded to the nearesttotal gross margin by approximately ten percentage point.points and five percentage points, respectively.

Business Acquisitions

Acquisition of ECI Telecom Group LtdLtd.

On March 3, 2020 ("ECI Merger(the "ECI Acquisition Date"), we completed the merger transaction withacquisition of ECI in accordance with the terms of the Agreement and Plan of Merger, dated as of November 14, 2019, by and among Ribbon, an indirect wholly-owned subsidiary of Ribbon ("Merger Sub"), Ribbon Communications Israel Ltd., ECI, and ECI Holding (Hungary) kft, pursuant to which Merger Sub merged with and into ECI, with ECI surviving such merger as a wholly-owned subsidiary of Ribbon (the "ECI Merger"Acquisition"). Prior to the ECI MergerAcquisition Date, ECI was a privately-held global provider of end-to-end packet-optical transport and software-defined networking ("SDN") and network function virtualization ("NFV") solutions for service providers, enterprises and data center operators. Ribbon believes the ECI MergerAcquisition positions the Company for growth and enhances its competitive strengths by expanding its product portfolio beyond solutions primarily supporting voice applications to include data applications and optical networking.

As consideration for the ECI Merger,Acquisition, we issued the ECI shareholders and certain others 32.5 million shares of Ribbon common stock with a fair value of $108.6 million (the "Stock Consideration") and paid $322.5 million of cash, comprised of $183.3 million to repay ECI's outstanding debt, including both principal and interest, and $139.2 million paid to ECI's selling shareholders (the "Cash Consideration"). In addition, ECI shareholders received $33.4 million from the sale of certain of ECI's real estate assets. Cash Consideration was financed through cash on hand and committed debt financing consisting of a new $400 million term loan facility and new $100 million revolving credit facility, which was undrawn at the ECI MergerAcquisition Date. The ECI MergerAcquisition has been accounted for as a business combination and the financial results of ECI have been included in our condensed consolidated financial statements for the periods subsequent to the ECI Merger Date.

Anova Data, Inc.

On February 28, 2019 (the "Anova Acquisition Date"), we acquired the business and technology assets of Anova Data, Inc. ("Anova"), a private company headquartered in Westford, Massachusetts (the "Anova Acquisition"). Anova is a provider of advanced analytics solutions and its next generation products provide a cloud-native, streaming analytics platform for network and subscriber optimization and monetization. The Company believes that the Anova Acquisition will reinforce and extend Ribbon's strategy to expand into network optimization, security and data monetization via big data analytics and machine learning.

As consideration for the Anova Acquisition, we issued 2.9 million shares of our common stock with a fair value of $15.2 million to Anova's sellers and equity holders on the Anova Acquisition Date and held back an additional 330,000 shares of our common stock with a fair value of $1.7 million (the "Deferred Purchase Consideration"), of which 316,551 shares were issued after post-closing adjustments on March 4, 2020. The Deferred Purchase Consideration was included as a component of Accrued expenses and other in our condensed consolidated balance sheet at December 31, 2019. The Anova Acquisition has been accounted for as a business combination and the financial results of Anova have been included in our condensed consolidated financial statements for the periods subsequent to the Anova Acquisition Date.

Proposed Sale of Kandy Communications Business

On August 5,December 1, 2020 we announced our entry into a definitive agreement (the "Kandy Agreement"Sale Date") with, we completed the sale of our Kandy Communications Business to American Virtual Cloud Technologies, Inc. ("AVCTechnologies") to sell our cloud-based enterprise services business (the "Kandy Communications Business"AVCT"). Under the Kandy Agreement, AVCTechnologies will purchaseAVCT purchased the assets and assumeassumed certain liabilities associated with the Kandy Communications Business, as well as all of the outstanding interests in Kandy Communications LLC, a subsidiary of the Company (the "Kandy Sale"). The assets acquired and liabilities assumed by AVCT in connection with the Kandy Sale were primarily comprised of accounts receivable, property and equipment, trade accounts payable and employee-related accruals.

As consideration, AVCT paid us $45.0 million, subject to certain adjustments, in the form of units of AVCT's securities (the "AVCT Units"), with each AVCT Unit consisting of: $1,000 in principal amount of AVCT’s Series A-1 convertible debentures (the “Debentures”); and (ii) one of our subsidiaries. AVCTechnologies has agreedwarrant to pay us 13 millionpurchase 100 shares of AVCTechnologiesAVCT common stock, $0.0001 par value (the “Warrants”), as consideration for the Kandy Sale. We received 43,778 AVCT Units as consideration on the Kandy Sale Date.

The Debentures bear interest at a rate of 10% per annum, which is being added to the principal amount of the Debentures, except upon maturity, in which case accrued and unpaid interest is payable in cash. The entire principal of each Debenture, together with accrued and unpaid interest thereon, is due and payable on the earlier of the May 1, 2023 maturity date or the occurrence of a Change in Control as defined in the definitive purchase agreement, as amended (the "Amended Kandy Agreement"). Each Debenture is convertible, in whole or in part, at any time at our option into that number of shares of AVCT common stock, calculated by dividing the principal amount being converted, together with all accrued and unpaid interest thereon, by the applicable conversion price, initially $3.45. The Debentures are subject to mandatory redemption if the AVCT stock price is at or above $6.00 per share for 40 trading days in any 60 consecutive trading day period, subject to the satisfaction of certain other conditions. The conversion price is subject to customary adjustments including, but not limited to, stock dividends, stock splits and reclassifications. At the Company's option, up to $5.0 million of the Debentures may be redeemed by AVCT at par in the event AVCT raises at least $50.0 million in its offering of AVCT Units. As of February 19, 2021, the stock price had traded above $6.00 for 40 days within a 60 consecutive trading day period, and accordingly, the Debentures will be converted to shares of AVCT common stock upon the completion of customary regulatory filings by AVCT. Upon the expiration of the lock-up period, we began to value the Debentures at each measurement date by multiplying the closing stock price of AVCT common stock by the number of shares upon conversion of the Debentures.

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The Warrants are independent of the Debentures and entitle us to purchase 4,377,800 shares of AVCT common stock at an exercise price of $0.01 per share. The Warrants expire on December 1, 2025, and were immediately exercisable on the Kandy Sale Date.

We had not redeemed any of the Debentures or exercised any of the Warrants as of June 30, 2021. We were also subject to a lock-up provision which limited our ability to sell any shares of AVCT common stock underlying the Debentures and the Warrants prior to June 1, 2021, except in certain transactions.

We determined that the AVCT Units had a fair value of $84.9 million at the Kandy Sale Date, comprised of the Debentures with a fair value of $66.3 million and the Warrants with a fair value of $18.6 million. The value of the net assets sold to AVCT totaled $1.3 million, resulting in a gain on the sale of $83.6 million.

We are calculating the fair value of the Debentures and Warrants at each quarter-end and recording any adjustments to the fair values in Other income (expense), net. At June 30, 2021 and December 31, 2020, the aggregate fair value of the Debentures and Warrants was $106.0 million and $115.2 million, respectively. We recorded a gain of $12.1 million in the three months ended June 30, 2021and a loss of $11.8 million in the six months ended June 30, 2021 arising from the change in the fair value of the Debentures and Warrants, and which is included as considerationa component of Other income (expense), net, in our condensed consolidated statements of operations. We recorded $1.2 million and $2.7 million of interest income in the three and six months ended June 30, 2021, respectively, which was added to the principal of the Debentures, and which is included in Interest expense, net, in our condensed consolidated statements of operations. The fair values of the Debentures and Warrants are reported as Investments in our condensed consolidated balance sheets at June 30, 2021 and December 31, 2020.

Operating Segments

Effective in the fourth quarter of 2020 and in connection with the ECI Acquisition, our CODM began to assess our performance based on the performance of two separate organizations within Ribbon: the Cloud and Edge operating segment ("Cloud and Edge") and the IP Optical Networks operating segment ("IP Optical Networks"). Amounts attributable to IP Optical Networks in the six months ended June 30, 2020 are for the transaction. The transaction is subjectperiod subsequent to receipt of the approval of AVCTechnologies' shareholders for the issuance of the sharesECI Acquisition Date. For additional details regarding our operating segments, see Note 13 - Operating Segment Information to us, AVCTechnologies' completion of necessary financing, approval of the lenders under the our 2020 Credit Agreement and other customary closing conditions.condensed consolidated financial statements.

Financial Overview

Financial Results

We reported income from operations of $12$13.0 million and $3$1.6 million for the three months ended SeptemberJune 30, 20202021 and 2019,2020, respectively. We reported lossesincome from operations of $15 million and $41$0.3 million for the ninesix months ended SeptemberJune 30, 20202021 and 2019, respectively.a loss from operations of $27.1 million for the six months ended June 30, 2020.

Our revenue was $231$211.2 million and $138$210.5 million in the three months ended SeptemberJune 30, 2021 and 2020, respectively. Our total gross profit and 2019, respectively, and $600total gross margin were $128.4 million and $40260.8%, respectively, in the three months ended June 30, 2021, and $123.3 million and 58.6%, respectively, in the three months ended June 30, 2020. Our revenue was $404.0 million and $368.5 million in the ninesix months ended SeptemberJune 30, 2021 and 2020, respectively. Our total gross profit and 2019, respectively.total gross margin were $239.0 million and 59.2%, respectively, in the six months ended June 30, 2021, and $213.8 million and 58.0%, respectively, in the six months ended June 30, 2020.

OurRevenue from our Cloud and Edge segment was $141.4 million and $146.9 million in the three months and ended June 30, 2021 and 2020, respectively. Total gross profit was $123and total gross margin for this segment were $95.5 million and $7967.5% respectively, in the three months ended June 30, 2021, and $98.6 million and 67.1% in the three months ended June 30, 2020. Revenue from our Cloud and Edge segment was $266.8 million and $274.9 million in the six months ended June 30, 2021 and 2020, respectively. Total gross profit and total gross margin for this segment were $179.6 million and 67.3% respectively, in the six months ended June 30, 2021, and $177.4 million and 64.5% in the six months ended June 30, 2020.

Revenue from our IP Optical Networks segment was $69.8 million and $63.6 million in the three months ended SeptemberJune 30, 2021 and 2020, and 2019, respectively. OurTotal gross profit as a percentage of revenue ("and total gross margin") was 53%margin for this segment were $33.0 million and 57%47.2% respectively, in the three months ended SeptemberJune 30, 20202021, and 2019, respectively. Our gross profit was $317$24.7 million and $21638.8% in the three months ended June 30, 2020. Revenue from our IP Optical Networks segment was $137.1 million and $93.5 million in the ninesix months ended SeptemberJune 30, 2021 and 2020, and 2019, respectively. OurTotal gross profit and total gross margin was 53%for this segment were $59.3 million and 54%43.3% respectively, in the ninesix months ended SeptemberJune 30, 20202021, and 2019, respectively.$36.4 million and 38.9% in the six months ended June 30, 2020.
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Our operating expenses were $111$115.5 million and $76$121.7 million in the three months ended SeptemberJune 30, 20202021 and 2019,2020, respectively. Operating expenses for the three months ended SeptemberJune 30, 20202021 included $1$17.2 million of amortization of acquired intangible assets, $1.1 million of acquisition-, disposal- and integration-related expense and $3$2.8 million of restructuring and related expense. Operating expenses for the three months ended SeptemberJune 30, 20192020 included $2$14.7 million of amortization of acquired intangible assets, $0.9 million of acquisition-, disposal- and integration-related expense and $2$5.4 million of restructuring and related expense.

Our operating expenses were $332$238.6 million and $257$240.9 million in the ninesix months ended SeptemberJune 30, 20202021 and 2019,2020 respectively. Operating expenses for the ninesix months ended SeptemberJune 30, 20202021 included $15$33.0 million of amortization of acquired intangible assets, $2.2 million of acquisition-, disposal- and integration-related expense and $11$8.8 million of restructuring and related expense. OperatingOur operating expenses for the ninesix months ended SeptemberJune 30, 20192020 included $7$29.0 million of amortization of acquired intangible assets, $13.2 million of acquisition-, disposal- and integration-related expense and $16$7.4 million of restructuring and related expense.

We recorded stock-based compensation expense of $4$4.8 million and $2$3.2 million in the three months ended SeptemberJune 30, 20202021 and 2019,2020, respectively, and $10$9.9 million and $8$6.2 million in the ninesix months ended SeptemberJune 30, 20202021 and 2019,2020, respectively. These amounts are included as components of both Cost of revenue and Operating expenses in our condensed consolidated statements of operations.

See "Results of Operations" in this Management's Discussion and Analysis of Financial Condition and Results of Operations ("MD&A&A") for a discussion of the changes in our revenue and expenses for the three and ninesix months ended SeptemberJune 30, 20202021 compared to the three and ninesix months ended SeptemberJune 30, 2019.2020.

Restructuring and Cost Reduction Initiatives

2020 Restructuring Initiative. In 2020, we implemented a restructuring plan to eliminate certain positions and redundant facilities, primarily in connection with the ECI Merger,Acquisition, to further streamline our global footprint and improve our operations (the "2020 Restructuring Initiative"). The 2020 Restructuring Initiative includes facility consolidations and a reduction in workforce, including three former executives of ECI for whom severance aggregating $1 million was recorded in the three months ended March 31, 2020. In connection with this initiative, we expect to eliminate duplicate functions arising from the ECI MergerAcquisition and support our efforts to integrate the two companies. In

We recorded restructuring and related expense of $1.9 million and $4.7 million in connection with the 2020 Restructuring Initiative we recorded restructuringin the three months ended June 30, 2021 and related expense of $32020, respectively, and $2.3 million and $9$5.8 million in the three and ninesix months ended SeptemberJune 30, 2021 and 2020, respectively.

The amount recorded in the three months ended SeptemberJune 30, 20202021 was comprised of $2 million for severance and related costs and $1 million for facilities, primarily in the United Kingdom. The amount recorded in the nine months ended September 30, 2020 was comprised of $8$1.9 million for severance and related costs for approximately 12515 employees and nominal expense for variable costs related to restructured facilities. The amount recorded in the aforementioned $1six months June 30, 2021 was comprised of $2.6 million of severance and related costs for approximately 25 employees and $0.4 million for facilities.variable costs related to restructured facilities, offset by a credit of $0.7 million for changes in estimate to previously recorded facilities-related amounts. The amount recorded in the six months ended June 30, 2020, of which $4.7 million was recorded in the three months ended June 30, 2020 and $1.1 million was recorded in the three months ended March 31, 2020, represents severance and related costs for approximately 75 employees. We expect these amountsthat the amount accrued for severance at June 30, 2021 will be paid by the end ofin 2021. We expect tothat we will record additional restructuring and related expense approximating $6$2 million under the 2020 Restructuring Initiative in the aggregate for severance and planned facility consolidations.

2019 Restructuring Initiative. In June 2019, we implemented a restructuring plan to further streamline our global footprint, improve our operations and enhance our customer delivery (the "2019 Restructuring Initiative"). The 2019 Restructuring Initiative includes facility consolidations, refinement of our research and development activities, and a reduction in workforce. In connection with this
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initiative, we expect to reduce our focus on hardware and appliance-basedhardware-based development over time and to increase our development focus on software virtualization, functional simplicity and important customer requirements. The facility consolidations under the 2019 Restructuring Initiative (the "Facilities Initiative") include a consolidation of our North Texas sites into a single campus, housing engineering, customer training and support, and administrative functions, as well as a reduction or elimination of certain excess and duplicative facilities worldwide. In addition, we intend toare substantially consolidateconsolidating our global software laboratories and server farms into two lower cost North American sites. We continue to evaluate our properties included in the Facilities Initiative for accelerated amortization and/or right-of-use asset impairment. We expect that the actions under the Facilities Initiative will be completed by the end of 2020.in 2021.

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In connection with the 2019 Restructuring Initiative, we recorded restructuring and related expense of $0.4$0.9 million and $2$0.7 million in the three and nine months ended SeptemberJune 30, 2021 and 2020, respectively, and $6.5 million and $1.7 million in the six months ended June 30, 2021 and 2020, respectively.

The amount recorded in the three-month period was primarilythree months ended June 30, 2021 related to restructured facilities.variable facilities costs. Of the amount recorded in the six months ended June 30, 2021, $3.4 million was for accelerated amortization of lease assets and $3.1 million related to variable and other facilities-related costs in connection with facility consolidations. The amount recorded in the nine-month periodthree months ended June 30, 2020 primarily related to facility consolidations. The amount recorded in the six months ended June 30, 2020 was comprised of $1$0.7 million for severance and related costs for five employees and $1$1.0 million related to facilities. Thesefacility consolidations. As of June 30, 2021, the amounts includeaccrued for severance and related costs had been paid in full. We estimate that we will record nominal, credits toif any, additional restructuring and related expense in the three and nine months ended September 30, 2020, representing changes in estimate for both severance and related expenses and variable facilities-related expenses. We expect to record nominal additional restructuring and related expense, if any, related to severance and related costs under the 2019 Restructuring Initiative. We recorded restructuring and related expense of $2 million and $8 million in the three and nine months ended September 30, 2019, respectively. The amount recorded in the three months ended September 30, 2019 was comprised of $1 million for severance and related costs for approximately 20 employees and $1 million for variable and other facilities-related costs. The amount recorded in the nine months ended September 30, 2019 was comprised of $7 million for severance and related costs for approximately 130 employees and $1 million for variable and other facilities-related costs. We expect to record nominal additional restructuring and related expense, if any, related to severance and related costs under the 2019 Restructuring Initiative.connection with this initiative.

Accelerated Rent Amortization. Accelerated rent amortization is recognized from the date that we commence the plan to fully or partially vacate a facility, for which there is no intent or ability to enter into a sublease, through the final vacate date. We recorded nominal expense$3.4 million and $0.1 million for accelerated rent amortization in the ninesix months ended SeptemberJune 30, 2020. We recorded $1 million2021 and $4 million of accelerated rent amortization2020, respectively, in the three and nine months ended September 30,connection with our 2019 respectively.Restructuring Initiative. These amounts are included as components of Restructuring and related expense. The accelerated rent amortization recorded in connection with the 2019 Restructuring Initiative reduced our Operating lease right-of-use assets in our condensed consolidated balance sheets at September 30, 2020 and December 31, 2019. We continue to evaluate our properties included in the Facilities Initiative for accelerated amortization and/or right-of-use asset impairment. We may incur additional future expense if we are unable to sublease other locations included in the Facilities Initiative.

In connection with the Sonus-GENBAND merger (the "GENBAND Merger") in 2017, we implemented a restructuring plan in the fourth quarter of 2017 to eliminate certain redundant positions and facilities within the combined companies (the "GENBAND Merger Restructuring Initiative"). In connection with the Merger Restructuring Initiative, we recorded restructuring and related expense of $5 million in the nine months ended September 30, 2019, the majority of which was recorded in the first quarter of 2019. Virtually all of this expense was for severance and related costs for approximately 40 employees. The GENBAND Merger Restructuring Initiative was completed in the second quarter of 2019.

Critical Accounting Policies and Estimates

Management's discussion and analysis of financial condition and results of operations is based upon our condensed consolidated financial statements, which have been prepared in accordance with accounting principles generally accepted in the United States of America ("GAAP"). The preparation of these financial statements requires us to make estimates and judgments that affect the reported amounts of assets, liabilities, revenues and expenses, and related disclosure of contingent assets and liabilities. We base our estimates and judgments on historical experience, knowledge of current conditions and beliefs of what could occur in the future given available information. We consider the following accounting policies to be both those most important to the portrayal of our financial condition and those that require the most subjective judgment: revenue recognition, the valuation of inventory, the valuation of the Debentures and Warrants received as consideration in connection with the Kandy Sale, warranty accruals, loss contingencies and reserves, stock-based compensation, business combinations, goodwill and intangible assets, accounting for leases, and accounting for income taxes. If actual results differ significantly from management's estimates and projections, there could be a material effect on our condensed consolidated financial statements. There were no significant changes to our critical accounting policies from December 31, 2019January 1, 2021 through SeptemberJune 30, 2020 with the exception of warranty accruals.2021. For a further discussion of our other critical accounting policies and estimates, please refer to our Annual Report on Form 10-K for the year ended December 31, 2019.

Warranty Accruals. We record warranty liabilities for estimated costs of fulfilling our obligations under standard limited hardware and software warranties at the time of sale. The liability for standard warranties is included in Accrued expenses and
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other and Other non-current liabilities in our condensed consolidated balance sheet at September 30, 2020. The specific warranty terms and conditions vary depending upon the country in which the Company does business, but generally includes material costs, technical support, labor and associated overhead over a period ranging from one to three years. We provide for the estimated costs to fulfill customer warranty obligations for certain of our products upon recognition of the related revenue. Estimated warranty costs include estimates for material costs, technical support, labor and associated overhead. Warranty is included as a component of Cost of revenue in our condensed consolidated statements of operations, and is determined based on actual warranty cost experience, estimates of component failure rates and our management's industry experience. Our sales contracts do not permit the right of return of the product by the customer after the product has been accepted.


Results of Operations

Three and ninesix months ended SeptemberJune 30, 20202021 and 20192020

Revenue. Revenue for the three and ninesix months ended SeptemberJune 30, 20202021 and 20192020 was as follows (in thousands, except percentages):
Three months endedIncrease
from prior year
Three months endedIncrease (decrease)
from prior year
September 30,
2020
September 30,
2019
$%June 30,
2021
June 30,
2020
$%
ProductProduct$128,926 $61,152 $67,774 110.8 %Product$113,129 $120,862 $(7,733)(6.4)%
ServiceService102,192 76,501 25,691 33.6 %Service98,081 89,631 8,450 9.4 %
Total revenueTotal revenue$231,118 $137,653 $93,465 67.9 %Total revenue$211,210 $210,493 $717 0.3 %
Nine months endedIncrease
from prior year
September 30,
2020
September 30,
2019
$%
Product$325,687 $180,691 $144,996 80.2 %
Service273,906 221,311 52,595 23.8 %
Total revenue$599,593 $402,002 $197,591 49.2 %

46


Six months endedIncrease
from prior year
June 30,
2021
June 30,
2020
$%
Product$211,018 $196,761 $14,257 7.2 %
Service192,964 171,714 21,250 12.4 %
Total revenue$403,982 $368,475 $35,507 9.6 %


Our productSegment revenue is generated from sales of software with attached appliances, software licenses and software subscription fees. Certain of our products may be included in more than one of our solutions (i.e., session control solutions, network transformation solutions, and applications and security solutions), depending upon the configuration of the individual customer solutions sold. Our software with attached appliances and software license revenues are primarily comprised of our media gateway, call controller, signaling, virtual mobile core and management (i.e., analytics, assurance, billing, etc.) products. Our software subscription fees revenue is primarily comprised of sales of our UC-related (i.e., application server, media server, etc.), Kandy Cloud and Ribbon Analytics products. Each of our solutions portfolios addresses both the service provider and enterprise markets and are sold through both our direct sales program and from indirect sales through our channel partner program. In addition, with the recent acquisition of ECI, our revenue includes additional product and software revenue from our end-to-end packet optical transport, SDN and NFV solutions for the period since the ECI Merger Date.three and six months ended June 30, 2021 and 2020 was as follows (in thousands):

Three months ended June 30, 2021Three months ended June 30, 2020
Cloud and EdgeIP Optical NetworksTotalCloud and EdgeIP Optical NetworksTotal
Product$64,361 $48,768 $113,129 $72,310 $48,552 $120,862 
Service77,060 21,021 98,081 74,597 15,034 89,631 
Total revenue$141,421 $69,789 $211,210 $146,907 $63,586 $210,493 


Six months ended June 30, 2021Six months ended June 30, 2020
Cloud and EdgeIP Optical NetworksTotalCloud and EdgeIP Optical NetworksTotal
Product$114,513 $96,505 $211,018 $126,520 $70,241 $196,761 
Service152,330 40,634 192,964 148,418 23,296 171,714 
Total revenue$266,843 $137,139 $403,982 $274,938 $93,537 $368,475 


The increasedecrease in our product revenue in the three months ended SeptemberJune 30, 20202021 compared to the three months ended SeptemberJune 30, 20192020 was primarily the result of lower sales of our Cloud and Edge SBC products and the loss of revenue due to the inclusion of $54 million of product revenue from ECI in the current year quarter, coupled with $14 million ofKandy Sale, partially offset by higher revenue from sales of organic Ribbon products, comprised of $21 million of highercertain Cloud and Edge software applications. Product revenue from software licenses and subscriptions, partially offset by $7 million of lower revenue from software with attached appliances. for our IP Optical Networks segment was essentially flat in the three months ended June 30, 2021 compared to the three months ended June 30, 2020.

The increase in our product revenue in the ninesix months ended SeptemberJune 30, 20202021 compared to the ninesix months ended SeptemberJune 30, 20192020 was primarily dueattributable to the inclusion of $124 milliona full half-year of product revenue from ECIour IP Optical Networks segment, compared to four months of revenue in the current year-to-date period from the ECI Merger Date, coupled with $20 million of highersix months ended June 30, 2020. This increase was partially offset by lower sales of organic Ribbonour Cloud and Edge SBC products comprisedand the loss of $42 million ofrevenue due to the Kandy Sale, partially offset by higher revenue from sales of certain Cloud and Edge software licenses and subscriptions, partially offset by $22 million of lower revenue from software with attached appliances.applications.

Revenue from indirect sales through our channel partner program was 28%approximately 24% and 35%27% of our product revenue in the three months ended SeptemberJune 30, 2021 and 2020, respectively. Revenue from indirect sales through our channel partner program was approximately 22% and 2019, respectively, and 30% and 38%31% of our product revenue in the ninesix months ended SeptemberJune 30, 20202021 and 2019,2020, respectively.

47


Our product revenueRevenue from sales to enterprise customers was 29% of our product revenue in each of the three months ended September 30, 2020approximately 22% and 2019, and 31% and 26%30% of our product revenue in the ninethree months ended SeptemberJune 30, 2021 and 2020, respectively. Revenue from sales to enterprise customers was approximately 22% and 2019,32% of our product revenue in the six months ended June 30, 2021 and 2020, respectively. These sales were made through both through our direct sales team and indirect sales channel partners.

The timing of the completion of customer projects and revenue recognition criteria satisfaction may cause our product revenue to fluctuate from one period to the next.

Service revenue is primarily comprised of appliancehardware and software maintenance and support (“maintenance revenue”) and network design, installation and other professional services (“professional services revenue”).

Service revenue for the three and ninesix months ended SeptemberJune 30, 20202021 and 20192020 was comprised of the following (in thousands, except percentages):
Three months endedIncrease
from prior year
September 30,
2020
September 30,
2019
$%
Maintenance$73,642 $58,901 $14,741 25.0 %
Professional services28,550 17,600 10,950 62.2 %
$102,192 $76,501 $25,691 33.6 %
47


Three months endedIncrease
from prior year
June 30,
2021
June 30,
2020
$%
Maintenance$72,437 $68,623 $3,814 5.6 %
Professional services25,644 21,008 4,636 22.1 %
$98,081 $89,631 $8,450 9.4 %


Nine months endedIncrease
from prior year
Six months endedIncrease
from prior year
September 30,
2020
September 30,
2019
$%June 30,
2021
June 30,
2020
$%
MaintenanceMaintenance$203,333 $173,031 $30,302 17.5 %Maintenance$141,142 $129,691 $11,451 8.8 %
Professional servicesProfessional services70,573 48,280 22,293 46.2 %Professional services51,822 42,023 9,799 23.3 %
$273,906 $221,311 $52,595 23.8 %$192,964 $171,714 $21,250 12.4 %


Segment service revenue for the three and six months ended June 30, 2021 and 2020 was comprised of the following (in thousands):

Three months ended June 30, 2021Three months ended June 30, 2020
Cloud and EdgeIP Optical NetworksTotalCloud and EdgeIP Optical NetworksTotal
Maintenance$57,986 $14,451 $72,437 $57,853 $10,770 $68,623 
Professional services19,074 6,570 25,644 16,744 4,264 21,008 
  Total service revenue$77,060 $21,021 $98,081 $74,597 $15,034 $89,631 


Six months ended June 30, 2021Six months ended June 30, 2020
Cloud and EdgeIP Optical NetworksTotalCloud and EdgeIP Optical NetworksTotal
Maintenance$112,659 $28,483 $141,142 $113,409 $16,282 $129,691 
Professional services39,671 12,151 51,822 35,009 7,014 42,023 
  Total service revenue$152,330 $40,634 $192,964 $148,418 $23,296 $171,714 


The increase in both maintenance revenue in the three months ended June 30, 2021 compared to the three months ended June 30, 2020 was primarily attributable to approximately $4 million of higher revenue from our IP Optical Networks segment. The increase in maintenance revenue in the six months ended June 30, 2021 compared to the six months ended June 30, 2020 was primarily due to approximately $12 million of higher revenue from our IP Optical Networks segment, partially offset by approximately $1 million of lower revenue from our Cloud and Edge segment. The increase in IP Optical Networks maintenance revenue in the six months ended June 30, 2021 was partially attributable to the inclusion of a full half-year of revenue in the current year period, compared to four months of revenue in the prior year period.

The increase in professional services revenue in the three and nine months ended SeptemberJune 30, 20202021 compared to the three and nine months ended SeptemberJune 30, 20192020 was primarily dueequally attributable to Cloud and Edge and IP Optical Networks segments, each of which accounted for approximately $2 million of higher revenue in the current year quarter compared to the same prior year quarter. The increase in professional services revenue in the six months ended June 30, 2021 compared to the six months ended June 30, 2020 was attributable to approximately $5 million from each of our segments. The increase in IP Optical Networks professional services revenue in the six months ended June 30, 2021 was partially attributable to the inclusion of a full half-year of revenue from ECI in the current year periods. Maintenanceperiod, compared to four months of revenue attributable to ECI was $16 million in the three months ended September 30, 2020 and $32 million in the nine months ended September 30, 2020. Professional services revenue attributable to ECI was $8 million in the three months ended September 30, 2020 and $15 million in the nine months ended September 30, 2020.prior year period.

The following customerscustomer contributed 10% or more of our revenue in the three and nine monthssix month periods ended SeptemberJune 30, 2020 and 2019:2021
Three months endedNine months ended
CustomerSeptember 30,
2020
September 30,
2019
September 30,
2020
September 30,
2019
Verizon Communications Inc.16%15%15%17%
AT&T Inc.*16%*12%
48


* Represents less than 10% of total revenue.and 2020:
Three months endedSix months ended
CustomerJune 30,
2021
June 30,
2020
June 30,
2021
June 30,
2020
Verizon Communications Inc.17%15%16%14%


Revenue from customers domiciled outside the United States was approximately 52% of revenue in both the three months ended June 30, 2021 and 2020, and approximately 55% and 36%51% of revenue in the threesix months ended SeptemberJune 30, 20202021 and 2019, respectively, and 52% and 40% of revenue in the nine months ended September 30, 2020, and 2019, respectively. Due to the timing of project completions, we expect that the domestic and international components as a percentage of revenue may fluctuate from quarter to quarter and year to year. In addition, as a result of the ECI Merger, we expect that the domestic and international revenue as a percentage of revenue in future periods will change, as virtually all of ECI's revenue has historically been recognized from customers outside the United States.

Our deferred product revenue was $14approximately $7 million and $5$8 million at SeptemberJune 30, 20202021 and December 31, 2019,2020, respectively. Our deferred service revenue was $101approximately $117 million and $116$115 million at SeptemberJune 30, 20202021 and December 31, 2019,2020, respectively. Our deferred revenue balance may fluctuate because of the timing of revenue recognition, customer payments,
48


maintenance contract renewals, contractual billing rights and maintenance revenue deferrals included in multiple element arrangements.

We expect that our total revenue in 20202021 will increase compared to 2019, primarily due to the ECI Merger. At this time, we are unable to determine the full impact the COVID-19 pandemic may have on our total revenue; however, we expect that our total revenue will be lower in 2020 compared to the sumas a result of the respective Ribbonboth increased customer spend and ECI revenues for the 2019 fiscal year.continued cross-selling opportunities.

Cost of Revenue/Gross Margin. Our cost of revenue consists primarily of amounts paid to third-party manufacturers for purchased materials and services, royalties, inventory valuation adjustments, warranty costs, and manufacturing and services personnel and related costs. Our cost of revenue and gross margins for the three and ninesix months ended SeptemberJune 30, 20202021 and 20192020 were as follows (in thousands, except percentages):
Three months endedIncrease
from prior year
Three months endedDecrease
from prior year
September 30,
2020
September 30,
2019
$%June 30,
2021
June 30,
2020
$%
Cost of revenueCost of revenueCost of revenue
ProductProduct$70,188 $31,476 $38,712 123.0 %Product$46,641 $50,579 $(3,938)(7.8)%
ServiceService37,619 27,300 10,319 37.8 %Service36,142 36,647 (505)(1.4)%
Total cost of revenueTotal cost of revenue$107,807 $58,776 $49,031 83.4 %Total cost of revenue$82,783 $87,226 $(4,443)(5.1)%
Gross marginGross marginGross margin
ProductProduct45.6 %48.5 %Product58.8 %58.2 %
ServiceService63.2 %64.3 %Service63.2 %59.1 %
Total gross marginTotal gross margin53.4 %57.3 %Total gross margin60.8 %58.6 %

Nine months endedIncrease
from prior year
September 30,
2020
September 30,
2019
$%
Cost of revenue
Product$176,650 $101,056 $75,594 74.8 %
Service105,745 84,807 20,938 24.7 %
Total cost of revenue$282,395 $185,863 $96,532 51.9 %
Gross margin
Product45.8 %44.1 %
Service61.4 %61.7 %
Total gross margin52.9 %53.8 %

Six months endedIncrease
from prior year
June 30,
2021
June 30,
2020
$%
Cost of revenue
Product$91,086 $86,558 $4,528 5.2 %
Service73,922 68,126 5,796 8.5 %
Total cost of revenue$165,008 $154,684 $10,324 6.7 %
Gross margin
Product56.8 %56.0 %
Service61.7 %60.3 %
Total gross margin59.2 %58.0 %


Our segment cost of revenue and gross margins for the three and six months ended June 30, 2021 and 2020 were as follows (in thousands, except percentages):

49


Three months ended June 30, 2021Three months ended June 30, 2020
Cloud and EdgeIP Optical NetworksTotalCloud and EdgeIP Optical NetworksTotal
Product$19,112 $27,529 $46,641 $21,714 $28,865 $50,579 
Service26,846 9,296 36,142 26,602 10,045 36,647 
Total cost of revenue$45,958 $36,825 $82,783 $48,316 $38,910 $87,226 

Product70.3 %43.6 %58.8 %70.0 %40.5 %58.2 %
Service65.2 %55.8 %63.2 %64.3 %33.2 %59.1 %
Total gross margin67.5 %47.2 %60.8 %67.1 %38.8 %58.6 %


Six months ended June 30, 2021Six months ended June 30, 2020
Cloud and EdgeIP Optical NetworksTotalCloud and EdgeIP Optical NetworksTotal
Product$32,533 $58,553 $91,086 $43,251 $43,307 $86,558 
Service54,685 19,237 73,922 54,318 13,808 68,126 
Total cost of revenue$87,218 $77,790 $165,008 $97,569 $57,115 $154,684 

Product71.6 %39.3 %56.8 %65.8 %38.3 %56.0 %
Service64.1 %52.7 %61.7 %63.4 %40.7 %60.3 %
Total gross margin67.3 %43.3 %59.2 %64.5 %38.9 %58.0 %


Our product gross margins on sales of our organic Ribbon products were 56%margin increased in the three months ended SeptemberJune 30, 2020,2021 compared to 49% in the three months ended September 30, 2019, and 54% in the nine months ended SeptemberJune 30, 2020, comparedprimarily due to 44%margin improvement in the nine months ended September 30, 2019. These increases wereour IP Optical Networks segment. The increase in product gross margin of our IP Optical Networks segment was primarily attributable to higher software sales, coupled with lower fixed costs,customer geography and product mix. The increase in our product gross margin in the six months ended June 30, 2021 compared to the six months ended June 30, 2020 was primarily due to margin improvement in our Cloud and Edge segment. This increase was primarily attributable to the impact of the Kandy Sale and, to a lesser extent, customer and product mix. We also had margin improvement in our IP Optical Networks segment in the six months ended June 30, 2021 compared to the same prior year periods.period from the ECI Acquisition Date to June 30, 2020.

The increase in our service gross margin in both the three and six months ended June 30, 2021 compared to the three and six months ended June 30, 2020 was primarily due to margin improvement in both of our segments. Our Cloud and Edge segment's margin improvement was primarily due to lower fixed costs, reflectwhile the margin improvement in our recent cost reduction and restructuring initiatives, includingIP Optical Networks segments was primarily attributable to the temporary wage reduction, and lower amortization of intangible assets from acquisitions completed in prior years. These increases were offset by the inclusion of sales of ECI's productsegment's higher revenue in the current year periods coupled with amortization of intangible assets arising from the ECI Merger.against its fixed cost base.

Our purchases of materials and components were $42 million and $15 million in the three months ended September 30, 2020 and 2019, respectively, and $103 million and $52 million in the nine months ended September 30, 2020 and 2019, respectively. These increases were primarily due to the inclusion of ECI's products. Our material purchases may vary in the future, dependent upon the volume and mix of hardware and software sales, both in absolute terms and as a percentage of revenue.

Our organic Ribbon service gross margins increased in both the three and nine months ended September 30, 2020 compared to the same prior year periods, primarily due to our recent cost reduction and restructuring initiatives. These increases were offset by the inclusion of ECI's service revenue in the current year periods.

Overall, weWe believe that our total gross margin will decrease slightly in 20202021 compared to 2019,2020, primarily due to the addition of
49


ECI's producthigher expected sales that includefrom IP Optical Networks, which have historically lower margins due to the higher hardware content offsetting gross margin improvements in other product lines.their products.

Research and Development Expenses. Research and development expenses consist primarily of salaries and related personnel expenses and prototype costs for the design, development, testing, and enhancement of our products. Research and development expenses for the three and ninesix months ended SeptemberJune 30, 20202021 and 20192020 were as follows (in thousands, except percentages):
Increase
from prior year
Increase (decrease)
from prior year
September 30,
2020
September 30,
2019
$%June 30,
2021
June 30,
2020
$%
Three months endedThree months ended$49,113 $34,222 $14,891 43.5 %Three months ended$46,797 $51,796 $(4,999)(9.7)%
Nine months ended$143,204 $105,456 $37,748 35.8 %
Six months endedSix months ended$94,207 $94,091 $116 0.1 %


The increasedecrease in research and development expenses in the three months ended SeptemberJune 30, 20202021 compared to the three months ended SeptemberJune 30, 20192020 was primarily attributable to $18approximately $6 million of ECI'slower expenses in our Cloud and Edge segment,
50


all primarily employee-related and product development costs, partially offset by approximately $1 million of higher expenses in our IP Optical Networks segment, primarily for infrastructure-related and product development costs.

Our research and development expenses includedwere essentially flat in the current year quarter, principally employee- and infrastructure-related costs. The increase in research and development expenses in the ninesix months ended SeptemberJune 30, 20202021 compared to the ninesix months ended SeptemberJune 30, 2019 was primarily attributable2020, with lower expenses in our Cloud and Edge segment related to $42 millionthe sale of ECI's research and development expenses included in the current year-to-date period for the period since the ECI Merger Date, principally employee- and infrastructure-related costs.Kandy. These increasesreductions were partially offset by lower costs relatedhigher expenses in our IP Optical Networks segment, primarily due to organic Ribbon's historical cost reductionthe inclusion of a half-year of IP Optical Networks expense compared to only four months of expense in the prior year period, principally for employee- and restructuring initiatives, including the temporary wage reduction, coupled with lower travelinfrastructure-related and related costs in connection with the ongoing pandemic.product development costs.

Some aspects of our research and development efforts require significant short-term expenditures, the timing of which may cause significant variability in our expenses. We believe that rapid technological innovation is critical to our long-term success, and we are tailoring our investments to meet the requirements of our customers and market. We believe that our research and development expenses for 2020expense in 2021 will increase compared to 2020, primarily due to incremental investment in our IP Optical Networks segment to address the inclusion of expenses related to Packet Optical Networks.global market opportunity.

Sales and Marketing Expenses. Sales and marketing expenses primarily consist of salaries and related personnel costs, commissions, travel and entertainment expenses, promotions, customer trial and evaluations inventory, and other marketing and sales support expenses. Sales and marketing expenses for the three and ninesix months ended SeptemberJune 30, 20202021 and 20192020 were as follows (in thousands, except percentages):
Increase
from prior year
Increase
from prior year
September 30,
2020
September 30,
2019
$%June 30,
2021
June 30,
2020
$%
Three months endedThree months ended$41,604 $28,227 $13,377 47.4 %Three months ended$34,881 $33,898 $983 2.9 %
Nine months ended$115,572 $87,179 $28,393 32.6 %
Six months endedSix months ended$72,099 $64,869 $7,230 11.1 %


The increase in sales and marketing expenses in the three months ended SeptemberJune 30, 20202021 compared to the three months ended SeptemberJune 30, 20192020 was primarily attributable to $12approximately $2 million of ECI's saleshigher expenses in our IP Optical Networks segment, primarily for employee-related costs, partially offset by approximately $1 million of lower expense in our Cloud and marketing expenses included in the current year period, whichEdge segment, primarily consisted of employee- and infrastructure-relatedfor employee-related costs.

The increase in sales and marketing expenses in the ninesix months ended SeptemberJune 30, 20202021 compared to the ninesix months ended SeptemberJune 30, 20192020 was primarily attributable to $29the inclusion of a full half-year of IP Optical Networks expense, compared to only four months of expense in the prior year period, which added approximately $11 million of ECIin sales and marketing expenses, included in the year-to-date period since the ECI's Merger Date, which principally consisted of employee- and infrastructure-related expenses,costs. This increase was partially offset by approximately $4 million of lower costs related to organic Ribbon's historical cost reductionexpenses in our Cloud and restructuring initiatives, including the temporary wage reduction, coupled with lower travelEdge segment, primarily employee-related and related costs in connection with the ongoing pandemic.marketing costs.

We believe that our sales and marketing expenses will increase modestly in 20202021 compared to 2019,with 2020, primarily due to the inclusion ofhigher employee-related expenses relatedand higher costs, assuming COVID-19 restrictions continue to ECI.ease.

General and Administrative Expenses. General and administrative expenses consist primarily of salaries and related personnel costs for executive and administrative personnel, and audit, legal and other professional fees. General and administrative expenses for the three and ninesix months ended SeptemberJune 30, 20202021 and 20192020 were as follows (in thousands, except percentages):
50


Increase
from prior year
Decrease
from prior year
September 30,
2020
September 30,
2019
$%June 30,
2021
June 30,
2020
$%
Three months endedThree months ended$16,021 $9,673 $6,348 65.6 %Three months ended$12,734 $15,094 $(2,360)(15.6)%
Nine months ended$48,320 $40,833 $7,487 18.3 %
Six months endedSix months ended$28,287 $32,299 $(4,012)(12.4)%


The increasedecrease in general and administrative expenses in the three months ended SeptemberJune 30, 20202021 compared to the three months ended SeptemberJune 30, 20192020 was primarily attributable to $5approximately $2 million of ECIlower professional fees and approximately $1 million of lower employee-related expenses. The reduction in professional fees in the three months ended June 30, 2021 was attributable to both of our segments, while the reduction in employee-related expenses was attributable to our IP Optical Networks segment.
51



The decrease in general and administrative expenses includedin the six months ended June 30, 2021 compared to the six months ended June 30, 2020 was primarily attributable to the absence in the current year quarter,period of approximately $2 million of litigation-related expense in our Cloud and Edge segment, coupled with approximately $2 million of lower professional fees (i.e., consulting, legal and audit fees) and approximately $1 million of higher organic Ribbon expenses, which amounts were principally employee-related costs. The increasenet reductions in the nine months ended September 30, 2020 compared to the nine months ended September 30, 2019 was primarily attributable to $12 million of ECI generalother Cloud and administrative expenses included in the current year-to-date period since the ECI Merger Date that were principally employee-relatedEdge expenses. These expensesreductions were partially offset by $4approximately $1 million of lower litigation and settlement expenses in the current year-to-date period compared to the nine months ended September 30, 2019 as well as the temporary wage reduction and lower travel and relatedIP Optical Networks expense, principally for employee-related costs in connection with the ongoing pandemic.

We believe that our general and administrative expenses in 2021 will be consistent with our 2020 levels and decline in future years as we realize additional integration synergies.

Amortization of Acquired Intangible Assets. Amortization of acquired intangible assets for the three and months ended June 30, 2021 and 2020 was as follows (in thousands, except percentages):
Increase
from prior year
June 30,
2021
June 30,
2020
$%
Three months ended$17,181 $14,669 $2,512 17.1 %
Six months ended$33,004 $29,003 $4,001 13.8 %


The increase in 2020amortization of acquired intangible assets in both the three and six months ended June 30, 2021 compared to 2019,the same prior year periods was primarily due to the ECI Merger.recognition of such expense in relation to expected future cash flows; accordingly, amortization of intangible assets is not recorded on a straight-line basis, coupled with the inclusion of amortization expense for the full half-year in 2021, compared to four months of expense in the same prior year period.

Acquisition-, Disposal- and Integration-Related Expenses. Acquisition-, disposal- and integration-related expenses include those expenses related to acquisitions that we would otherwise not have incurred. Acquisition-relatedAcquisition- and disposal-related expenses include professional and services fees, such as legal, audit, consulting, paying agent and other fees, and expenses related to cash payments to certain former executives of acquired businesses in connection with their employment agreements.fees. Integration-related expenses represent incremental costs related to combining the Company'sour systems and processes with those of acquired businesses, such as third-party consulting and other third-party services.

We recordedOur acquisition-, disposal- and integration-related expenses of $1 millionfor the three and $15 millionsix months ended June 30, 2021 and 2020 were as follows (in thousands):
Three months endedSix months ended
June 30,
2021
June 30,
2020
June 30,
2021
June 30,
2020
Professional and services fees (acquisition-related)$143 $640 $143 $13,014 
Professional and services fees (disposal-related)— — 241 — 
Integration-related expenses909 217 1,865 227 
$1,052 $857 $2,249 $13,241 


Our acquisition-related expenses in the three and ninesix months ended September 30, 2020, respectively, primarily in connection with the ECI Merger. We recorded acquisition- and integration-related expense of $2 million and $7 million in the three and nine months ended September 30, 2019, respectively.

The amount recorded in the three months ended SeptemberJune 30, 2020 primarily related to professional and services fees in connection with the proposed sale of our Kandy Communications Business. The amount recorded in the nine months ended September 30, 2020 was comprised of $14 million of acquisition-related expense, and $1 million of integration-related expense principally relatedrelate to the ECI Merger.

Acquisition. The amount recordeddisposal-related expenses in the threesix months ended SeptemberJune 30, 2019 was comprised of $1 million of2021 relate to the Kandy Sale. Acquisition-, disposal- and integration-related expense and $1 million of acquisition-related expense for professional and services fees. The amount recordedexpenses are reported separately in the nine months ended September 30, 2019 was comprisedcondensed consolidated statements of $4 million of integration-related expense and $3 million of acquisition-related expense for professional and services fees. The acquisition-related expense in both the three and nine month periods ended September 30, 2019 was primarily related to the Anova Acquisition.operations.

Restructuring and Related Expense. We have been committed to streamlining our operations and reducing operating costs by closing and consolidating certain facilities and reducing our worldwide workforce. Please see the additional discussion of our restructuring initiatives in the "Restructuring and Cost Reduction Initiatives" section of the Overview of this MD&A.

We recorded restructuring and related expense of $3$2.8 million and $11$8.8 million in the three and ninesix months ended SeptemberJune 30, 2020,2021, respectively. We recorded restructuring and related expense of $2$5.4 million and $16$7.4 million in the three and ninesix months ended SeptemberJune 30, 2019,2020, respectively.

Although we have eliminated positions as part of our restructuring initiatives, we continue to hire in certain areas that we believe are important to our future growth. Restructuring and related expense is reported separately in the condensed consolidated statements of operations.

52


Interest Expense, Net. Interest income and interest expense for the three and ninesix months ended SeptemberJune 30, 20202021 and 20192020 were as follows (in thousands, except percentages):
51


Three months endedIncrease decrease)
from prior year
June 30,
2021
June 30,
2020
$%
Interest income$1,259 $98 $1,161 1,184.7 %
Interest expense(4,307)(5,498)(1,191)(21.7)%
$(3,048)$(5,400)$(2,352)(43.6)%
Three months endedIncrease (decrease)
from prior year
Six months endedIncrease
from prior year
September 30,
2020
September 30,
2019
$%June 30,
2021
June 30,
2020
$%
Interest incomeInterest income$35 $271 $(236)(87.1)%Interest income$2,744 $416 $2,328 559.6 %
Interest expenseInterest expense(6,889)(997)5,892 591.0 %Interest expense(11,611)(9,211)2,400 26.1 %
$(6,854)$(726)$6,128 844.1 %$(8,867)$(8,795)$72 0.8 %

Nine months endedIncrease
from prior year
September 30,
2020
September 30,
2019
$%
Interest income$451 $313 $138 44.1 %
Interest expense(16,100)(3,665)12,435 339.3 %
$(15,649)$(3,352)$12,297 366.9 %

Interest income in both the three and six months ended June 30, 2021 was primarily due to the paid-in-kind interest on the Debentures, which was recorded as an increase to the fair value of the Debentures. Interest expense in the three and six months ended June 30, 2021 was comprised of interest and debt issuance costs in connection with the 2020 Credit Facility (as defined below), including the write-off of $2.5 million of capitalized debt insurance costs in connection with the Third Amendment (as defined below), coupled with interest on finance leases.

Interest income in the three and ninesix months ended SeptemberJune 30, 2020 primarily represents interest earned on the outstanding note receivable arising from Metaswitch.litigation that was settled in 2019. Interest expense in the three and ninesix months ended SeptemberJune 30, 2020 was comprised of interest and debt issuance costs in connection with the 2020 Credit Agreement,Facility, interest on other borrowings and finance leases, and interest expense recorded in connection with the factoring of certain accounts receivable. Interest expense in the threesix months ended SeptemberJune 30, 2020 also included the write-off of debt issuance costs arising from the amendment of the 2020 Credit Agreement. Interest expense in the nine months ended September 30, 2020 included the write-off of debt issuance costs in connection with the retirement of the 2019 Credit Facility as well as the aforementioned write-off of debt issuance costs related to the amendment of the 2020 Credit Agreement.

Interest income in the three and nine months ended September 30, 2019 primarily represented interest earned on the outstanding note receivable from Metaswitch. Interest expense in the three months ended September 30, 2019 primarily related to revolver and term borrowings under the 2019 Credit Facility (as defined below). Interest expense in the nine months ended September 30, 2019 primarily related to outstanding borrowings under the 2019 Credit Facility and the promissory note issued to certain of GENBAND's equity holders in connection with the GENBAND Merger.

The higher interest expense in both the three and nine months ended September 30, 2020 compared to the same prior year periods was primarily due to higher outstanding borrowings. The increase in interest income in the nine months ended September 30, 2020 compared to the same prior year period was due to the interest earned on the note receivable from Metaswitch.Facility.

Income Taxes. We recorded provisions for income taxes of $1$4.7 million and $6$2.2 million in the ninesix months ended SeptemberJune 30, 20202021 and 2019,2020, respectively. These amounts reflect our estimates of the effective rates expected to be applicable for the respective full fiscal years, adjusted for any discrete events, which are recorded in the period that they occur. The amount recorded for the three months ended September 30, 2020 includes a $4 million benefit from the release of a valuation allowance related to our Ireland operations due to our expectation that it is more likely than not that our Ireland operations will continue to be profitable. These estimates are reevaluated each quarter based on our estimated tax rate for the full fiscal year. The estimated effective tax rate includes the impact of valuation allowances in various jurisdictions.

Off-Balance Sheet Arrangements

We have no off-balance sheet arrangements that have or are reasonably likely to have a current or future material effect on our financial position, changes in financial position, revenues or expenses, results of operations, liquidity, capital expenditures or capital resources.

Contractual Obligations

On March 3, 2020, we entered into a Senior Secured Credit Facilities Credit Agreement (as amended, the "2020 Credit Agreement"). The proceeds of the 2020 Credit Agreement were used, in part, to pay off in full all obligations of the Company under the 2019 Credit Facility. On August 18, 2020, we entered into a First Amendment to the 2020 Credit Agreement. The principal and interest payments for the 2020 Credit Agreement long-term debt are included in the table below.

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In connection with the ECI Merger, we assumed certain contractual obligations related to operating leases, future purchases, employee postretirement defined benefit plans and uncertain tax positions, which are included in the table below.

Our related and assumed contractual obligations at September 30, 2020 consisted of the following (in millions):
Payments due by period
TotalLess than 1 year1-3 years3-5 yearsMore than 5 years
Operating lease obligations$25.6 $9.8 $13.0 $2.4 $0.4 
Purchase obligations44.9 43.7 1.0 0.2 — 
Debt obligations - principal *396.0 13.9 36.3 345.8 — 
Debt obligations - interest65.8 15.5 29.0 20.2 1.1 
Employee postretirement defined benefit plans9.5 — — — 9.5 
Uncertain tax positions **13.3 13.3 — — — 
$555.1 $96.2 $79.3 $368.6 $11.0 

*    Debt obligations - principal represents the outstanding balances on our credit facilities under the 2020 Credit Agreement of $395.3 million, representing the outstanding principal under the term loans, and short-term uncommitted loan of $0.7 million at September 30, 2020.
**    This liability is not subject to fixed payment terms and the amount and timing of payments, if any, that we will make related to this liability are not known.


Except for the material changes above in connection with the 2020 Credit Agreement and the ECI Merger, there have been no material changes, outside of the ordinary course of business, to our contractual obligations as previously disclosed in our Annual Report on Form 10-K for the year ended December 31, 2019.


Liquidity and Capital Resources

Our condensed consolidated statements of cash flows are summarized as follows (in millions)thousands):
Nine months ended  Six months ended 
September 30,
2020
September 30,
2019
Change June 30,
2021
June 30,
2020
Change
Net (loss) income$(35.2)$20.3 $(55.5)
Adjustments to reconcile net (loss) income to cash flows provided by operating activities73.8 51.5 22.3 
Net lossNet loss$(21,446)$(41,421)$19,975 
Adjustments to reconcile net loss to cash flows provided by operating activitiesAdjustments to reconcile net loss to cash flows provided by operating activities64,343 49,506 14,837 
Changes in operating assets and liabilitiesChanges in operating assets and liabilities26.6 (49.2)75.8 Changes in operating assets and liabilities(34,867)28,627 (63,494)
Net cash provided by operating activitiesNet cash provided by operating activities$65.2 $22.6 $42.6 Net cash provided by operating activities$8,030 $36,712 $(28,682)
Net cash used in investing activitiesNet cash used in investing activities$(322.0)$(1.3)$(320.7)Net cash used in investing activities$(7,626)$(318,243)$310,617 
Net cash provided by (used in) financing activities$323.0 $(24.7)$347.7 
Net cash (used in) provided by financing activitiesNet cash (used in) provided by financing activities$(20,858)$331,074 $(351,932)

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Our cash cash equivalents and restricted cash aggregated $111approximately $115 million at SeptemberJune 30, 2020. We had cash of $452021and $136 million at December 31, 2019.2020. These amounts included cash and restricted cash aggregating $47approximately $32 million at SeptemberJune 30, 20202021 and cash aggregating $12$46 million at December 31, 20192020 held by our non-U.S. subsidiaries. If we elected to repatriate all excess funds held by our non-U.S. subsidiaries as of SeptemberJune 30, 2020,2021, we do not believe that the amounts of potential withholding taxes that would arise from the repatriation would have a material effect on our liquidity.

On April 29, 2019, we, as guarantor, and Ribbon Communications Operating Company, Inc., as borrower, entered into a syndicated,We currently maintain the Senior Secured Credit Facilities Credit Agreement (as amended, and restated credit facility (the "2019the "2020 Credit Facility") with SVB, as lead agent. The 2019 Credit Facility provided for a $50 million term loan facility that was advanced in full on April 29, 2019, and a $100 million revolving line of credit. At December 31, 2019, we had an outstanding term loan debt balance of $49 million and an outstanding revolving line of credit balance of $8 million with a combined average interest rate of 3.30%, and $5 million of outstanding letters of credit at an interest rate of 1.50%.

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Revolving loans under the 2019 Credit Facility bore interest at our option at either the Eurodollar ("LIBOR") rate plus a margin ranging from 1.50% to 3.00% per year or the base rate (the highest of the Federal Funds rate plus 0.50%, or the prime rate announced from time to time in The Wall Street Journal) plus a margin ranging from 0.50% to 2.00% per year (such margins being referred to as the “Applicable Margin”). The Applicable Margin varied depending on our consolidated leverage ratio (as defined in the 2019 Credit Facility). The base rate and the LIBOR rate were each subject to a zero percent floor.

On March 3, 2020, we entered into the 2020 Credit Agreement, by and among us, as a guarantor, Ribbon Communications Operating Company, Inc., as the borrower ("Borrower"), Citizens Bank, N.A. ("Citizens"), as administrative agent, a lender, issuing lender, swingline lender, joint lead arranger and bookrunner, Santander Bank, N.A., as a lender, joint lead arranger and bookrunner, and the other lenders party thereto (each, together with Citizens Bank, N.A. and Santander Bank, N.A., referred to individually as a "Lender", and collectively, the "Lenders"). The proceedsFor additional details regarding the terms of the Credit Agreement were used, in part, to pay off in full all obligations of the Company under the 2019 Credit Facility.

The 2020 Credit Agreement provides for $500 million of commitments from the lenders to the Borrower, comprised of $400 million in term loans (the "2020 Term Loan Facility") and a $100 million facility available for revolving loans (the "2020 Revolving Credit Facility"). Under the 2020 Revolving Credit Facility, a $30 million sublimit is available for letters of credit and a $20 million sublimit is available for swingline loans. Under the 2020 Credit Agreement, we were originally requiredFacility, see Note 10 to make quarterly principal payments aggregating approximately $10 million in the first year, $20 million per year for the following three years and $30 million in the last year, with the remaining balance due on the maturity date.

The indebtedness and other obligations under the 2020 Credit Agreement are unconditionally guaranteed on a senior secured basis by the Company, Edgewater Networks, Inc., a wholly-owned subsidiary of the Company, and Genband Inc., a wholly-owned subsidiary of the Company (together, the "Guarantors"). The 2020 Credit Agreement is secured by first-priority liens on substantially all of the assets of the Borrower and the Guarantors, including substantially all of the assets of the Company.

The 2020 Credit Agreement requires periodic interest payments until maturity.

The 2020 Credit Agreement requires compliance with certainour condensed consolidated financial covenants, including a minimum Consolidated Fixed Charge Coverage Ratio and a maximum Consolidated Net Leverage Ratio (each as defined in the 2020 Credit Agreement, and each tested on a quarterly basis).

In addition, the 2020 Credit Agreement contains various covenants that, among other restrictions, limit our and our subsidiaries’ ability to incur or assume indebtedness; grant or assume liens; make acquisitions or engage in mergers; sell, transfer, assign or convey assets; repurchase equity and make dividend and certain other restricted payments; make investments; engage in transactions with affiliates; enter into sale and leaseback transactions; enter into burdensome agreements; change the nature of its business; modify their organizational documents; or amend or make prepayments on certain junior debt.

The 2020 Credit Agreement contains events of default that are customary for a secured credit facility. If an event of default relating to bankruptcy or other insolvency events with respect to the Company or any of its subsidiaries occurs, all obligations under the 2020 Credit Agreement will immediately become due and payable. If any other event of default exists under the 2020 Credit Agreement, the lenders can accelerate the maturity of the obligations outstanding under the Credit Agreement and exercise other rights and remedies, including charging a default rate of interest equal to 2.00% per year above the rate that would otherwise be applicable. In addition, if any event of default exists under the 2020 Credit Agreement, the lenders can commence foreclosure or other actions against the collateral.statements.

On August 18, 2020March 3, 2021 (the "First"Third Amendment Effective Date"), we entered into the Firsta Third Amendment to Credit Agreement (the "Third Amendment"), which further amended the 2020 Credit Agreement. PursuantFacility. The Third Amendment provided for an incremental term loan facility to an assignment and assumption agreement entered into by Citizens and certain affiliatesus in the original principal amount of Whitehorse Capital$74.6 million, the proceeds of which were used on the FirstThird Amendment Effective Date (collectively, "HIG Whitehorse"), and consented to by Citizens and the Borrower, $75 millionconsummate an open market purchase of the 2020 Term Loan Facility, designated asall outstanding amounts under the Term B Loan (the "Term B Loan") was assigned from Citizens to HIG Whitehorse. The remaining $325 millionLoan. Upon the consummation of the 2020open market purchase, the Term Loan Facility that was notB Loans were assigned to HIG Whitehorse was deemedthe Borrower and immediately canceled, such that the outstanding amount under the Term A Loan and incremental term loan facility were combined and held by the Lenders (the "Term A"2020 Term Loan" and, together with the Term B Loan, the "Amended 2020 Term Loan Facility").

The Term A Loan and amounts under the 2020 Revolving Credit Facility mature in March 2025. The Term A Loan and 2020 Revolving Credit Facility bear interest at the Borrower's option at either the LIBOR rate plus a margin ranging from 1.50% to 3.50% per year, or the base rate (the highest of the Federal Funds Effective Rate (as defined in the 2020 Credit Agreement) plus 0.50%, or the prime rate announced from time to time in The Wall Street Journal) plus a margin ranging from 0.50% to 2.50% per year (the "Applicable Margin"). The Applicable Margin varies depending on our Consolidated Net
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Leverage Ratio (as defined in the 2020 Credit Agreement). The base rate and the LIBOR rate are each subject to a zero percent floor. We are required to make quarterly principal payments on the 2020 Term A Loan aggregating approximately $10$20 million per year in the first three years and $30 million in the first year, $16 million in each of the next two years, $20 million in the fourth year and $16 million in the last year, with the final payment approximating $244 million due on the maturity date. The Borrower can prepay all amounts under the Term A Loan and the 2020 Revolving Credit Facility at any time without premium or penalty (other than customary LIBOR breakage costs), subject to certain notice requirements. The First Amendment did not change the terms applied to the Term A Loan or the Revolving Credit Facility under the 2020 Credit Agreement.

The Term B Loan is scheduled to mature in March 2026 and bears interest, at the Borrower's option, at either the LIBOR rate plus a margin of 7.50% per year, or the base rate (the highest of the Federal Funds Effective Rate (as defined in the 2020 Credit Agreement) plus 0.50%, or the prime rate announced from time to time in The Wall Street Journal, plus a margin of 6.50% per year. The Term B Loan has a lower rate of amortization than the Term A Loan and is subject to a 1.0% premium if voluntarily repaid in connection with a repricing transaction (as defined in the First Amendment) occurring prior to the six month anniversary of the First Amendment Effective Date. We are required to make quarterly principal payments totaling approximately $1 million in the first year and $8 million in the aggregate over the next four and a half years, with the final payment approximating $66$300 million due on the maturity date.

The First Amendment reduced the Borrower's ability to incur new tranches of term loans, or increases in commitments under the AmendedAt June 30, 2021, we had an outstanding 2020 Term Loan Facility or the 2020 Revolving Credit Facility. Specifically, such indebtedness can be incurred up tobalance of $385.5 million at an aggregate dollar amount equal to 75%average interest rate of the Company's Consolidated Adjusted EBITDA (as defined in the 2020 Credit Agreement), reduced from 100% prior to the First Amendment, as3.40% and $6.4 million of the most recently ended fiscal quarter for which financial statements have been delivered to the lenders, plus additional amounts, so long as the Borrower's Consolidated Net Leverage Ratio (as defined in the 2020 Credit Agreement) does not exceed 2.25:1.00, reduced from 2.75:1.00 prior to the First Amendment. The First Amendment also reduced the amountletters of Unrestricted Cash (as defined in the 2020 Credit Agreement) used in calculating the Borrower's Consolidated Net Leverage Ratio from $25 million to $10 million.

credit outstanding with an interest rate of 2.50%. We were in compliance with all covenants of the 2020 Credit AgreementFacility at Septemberboth June 30, 2020.

At September 30, 2020, we had an outstanding Term A Loan balance of $320.5 million at an average interest rate of 3.4%,2021 and the Term B Loan had an outstanding balance of $74.8 million at average interest rate of 8.40%. The 2020 Revolving Credit Facility did not have an outstanding balance but had $5.3 million of letters of credit outstanding with an interest rate of 2.5%.December 31, 2020.

We are exposed to financial market risk related to foreign currency fluctuations and changes in interest rates. These exposures are actively monitored by management. To manage the volatility related to the exposure to changes in interest rates, we have entered into a derivative financial instrument. Management's objective is to reduce, where it is deemed appropriate to do so, fluctuations in earnings and cash flows associated with changes in interest rates. Our policies and practices are to use derivative financial instruments only to the extent necessary to manage exposures. We do not hold or issue derivative financial instruments for trading or speculative purposes.

As a result of exposure to interest rate movements, during March 2020, we entered into an interest rate swap arrangement, which effectively converted our $400 million term loan with its variable interest rate based upon one-month LIBOR to an aggregate fixed rate of 0.904%, plus a leverage-based margin as defined in the 2020 Credit Agreement.Facility. The notional amount of this swap as of SeptemberJune 30, 20202021 was $400 million, and the swap matures on March 3, 2025, the same date the Term A Loan and 2020 Revolving Credit Facility mature.matures.

Our objectives in using interest rate derivatives are to add stability to interest expense and to manage our exposure to interest rate movements. To accomplish this objective, we are using an interest rate swap as part of our interest rate risk management strategy. Interest rate swaps designated as cash flow hedges involve the receipt of variable amounts from a counterparty in exchange for making fixed-rate payments over the life of the agreements without exchange of the underlying notional amount.

The effective portion of changes in the fair value of derivatives designated and that qualify as cash flow hedges is recorded in accumulated other comprehensive income (loss) income in the condensed consolidated balance sheet and is subsequently reclassified into earnings in the period that the hedged forecasted transactions affect earnings. During the three and ninesix months ended SeptemberJune 30, 2021 and 2020, such a derivative was used to hedge the variable cash flows associated with the 2020 Credit Agreement.Facility. Any ineffective portion of the change in fair value of the derivative would be recognized directly in earnings. However, during the three and ninesix months ended SeptemberJune 30, 2021 and 2020, we recorded no hedge ineffectiveness.

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Amounts reported in accumulated other comprehensive income (loss) income related to our derivative will be reclassified to interest expense as interest is accrued on our variable-rate debt. Based upon projected forward rates, we estimate as of SeptemberJune 30, 20202021 that $3.1$3.2 million may be reclassified as an increase to interest expense over the next 12 months.

In July 2020,
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From time to time, we enteredenter into uncommitted and unsecured short-term loan in the amount of $0.7 million with Bank of Communications Hangzhou Branch in orderloans to finance exports in China. At SeptemberWe did not have any such short-term loans outstanding at June 30, 2020 the interest rate on this loan was 4.0%2021 and it expires in NovemberDecember 31, 2020.

We use letters of credit, performance and bid bonds in the course of itsour business. As of SeptemberAt June 30, 2020,2021, we had $30.3 million of letters of credit, bank guarantees, performance and bid bonds outstandingunder various uncommitted facilities (collectively, the "Guarantees"), comprised of the $5.3 aggregating $24.9 million, and $6.4 million of letters of credit under the 2020 Credit Agreement described above,Facility (the "Letters of Credit"). At December 31, 2020, we had Guarantees aggregating $27.0 million and $25.0$5.6 million of Guarantees under various uncommitted facilities.Letters of Credit. At SeptemberJune 30, 2021 and December 31, 2020, we had cash collateral of $2.9$2.6 million and $2.7 million, respectively, supporting the Guarantees, under our uncommitted facilities. This cash collateral iswhich are included in Restricted cash in our condensed consolidated balance sheet at September 30, 2020.

In connection with the GENBAND Merger, on October 27, 2017, we issued a promissory note for approximately $23 million to certain of GENBAND's equity holders (the "Promissory Note"). On April 29, 2019, concurrently with the closing of the 2019 Credit Facility as discussed above, we repaid in full all outstanding amounts under the Promissory Note, totaling $24.7 million and comprised of $22.5 million of principal plus $2.2 million of interest converted to principal. We did not incur any early termination penalties in connection with this repayment.sheets.

In the second quarter of 2019, our Board of Directors (the "Board") approved a stock repurchase program pursuant to which we maycould repurchase up to $75 million of the Company's common stock prior to April 18, 2021. Repurchases under the program maycould be made in the open market, in privately negotiated transactions or otherwise, with the amount and timing of repurchases depending on the market conditions and corporate discretion. This program doesdid not obligate us to acquire any particular amount of common stock and the program may becould have been extended, modified, suspended or discontinued at any time at the Board's discretion. DuringWe did not repurchase any shares during the ninesix months ended SeptemberJune 30, 2019, we repurchased and retired 1.0 million shares of our common stock for a total purchase price of $4.5 million, including transaction fees. No shares were repurchased under this program during2021 or the three and nine monthsyear ended September 30,December 31, 2020. At September 30,December 31, 2020, there waswe had $70.5 million available for the repurchase of sharesremaining under the repurchase program.Repurchase Program for future repurchases. The Repurchase Program expired on April 18, 2021.

Cash Flows from Operating Activities

Our operating activities provided $65$8.0 million and $23$36.7 million of cash in the ninesix months ended SeptemberJune 30, 20202021 and 2019,2020, respectively.

Cash provided by operating activities in the ninesix months ended SeptemberJune 30, 2021 was primarily the result of lower accounts receivable and other operating assets, and slightly higher deferred revenue, coupled with our non-cash operating activities. These amounts were partially offset by our net loss, lower accrued expenses and other long-term liabilities, lower accounts payable and higher inventory. Our lower accounts receivable reflected typical mid-year seasonality. The decrease in accrued expenses and other long-term liabilities was primarily due to the cash payments related to our employee cash bonus program, facilities, professional fees and royalties.

Cash provided by operating activities in the six months ended June 30, 2020 was primarily the result of lower accounts receivable, other operating assets and inventory, higher accrued expenses and other long-term liabilities, and our non-cash operating activities. These amounts were partially offset by our net loss and lower accounts payable and deferred revenue.payable. Our lower accounts receivable primarily reflected typical mid-year seasonality. The decrease in other operating assets was primarily due to the scheduled paymentspayment received from Metaswitch in connection with the 2019a litigation settlement and subsequent supplemental agreement to accelerate the payment of amounts outstanding.in 2019. The increase in accrued expenses and other long-term liabilities was primarily due to the derivative liability we recorded in connection with our interest rate swap, which we entered into in the first quarter of 2020.

Cash provided by operating activities in the nine months ended September 30, 2019 was primarily the result of our net income, lower accounts receivable and inventory, and our non-cash operating expenses. These amounts were partially offset by higher other operating assets and lower accounts payable, accrued expenses and other long-term liabilities, and deferred revenue balances, coupled with the reduction in the deferred consideration owed in connection with our acquisition of Edgewater Networks, Inc. The increase in other operating assets was primarily due to the note receivable arisingFlows from the litigation settlement with Metaswitch. The decrease in accrued expenses and other long-term liabilities was primarily related to employee compensation and related costs and lower deferred purchase consideration. During the second quarter of 2019, we received $37 million of cash from Metaswitch, which represents the first payment in accordance with the litigation settlement agreement. Our lower accounts receivable primarily reflected typical mid-year seasonality.Investing Activities

Our investing activities used $322$7.6 million of cash in the ninesix months ended SeptemberJune 30, 2021, comprised of $10.6 million to purchase property and equipment, partially offset by $2.9 million of proceeds from the sale of our QualiTech business, which operates compliance testing laboratories in Israel for reliability and standardization testing for the high-tech industry, including testing in medical equipment, military equipment and vehicles.

Our investing activities used $318.2 million of cash in the six months ended June 30, 2020, comprised of $347$346.9 million of cash paid as cash consideration for ECI and $19$14.9 million of investments in property and equipment. These amounts were partially offset by $43$43.5 million of cash proceeds from the sale of land in connection with the Merger.ECI Acquisition.

Our investing activities used $1 million of cash in the nine months ended September 30, 2019, comprised of $8 million of investments in property and equipment, partially offset by $7 million of maturities of marketable securities.
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Cash Flows from Financing Activities

Our financing activities provided $323used $20.9 million of cash in the ninesix months ended SeptemberJune 30, 2020, primarily due to $479 million of proceeds from term debt, which was comprised of $4002021. We received $74.6 million of proceeds from the 2020 Credit Agreement, $75 million from Term Loan B under the Amended 2020 Credit Facility and $4 million of proceeds from short-term loans in China for the financing of certain export activities. These proceeds were partially offset by the repayment of the $75 million of debt that was extinguishedincremental loan obtained in connection with the FirstThird Amendment, the repaymentwhich amount was used to consummate an open market purchase of $57 millionall outstanding amounts under the 2019 Credit Facility (comprised of $8Term B Loan. In addition, we used $12.1 million underfor the revolving credit facility and $49 million of long-term debt), the payment of $14 million of debt issuance costs in connection with the 2020 Credit Agreement and the First Amendment, the repayment of principal aggregating $8 million related to the 2020 Credit Agreement and short-term loans in China, and the payment of $1 million each of tax withholding obligations related to the net share settlement of restricted stock awards upon vesting, and $82.1 million of principal payments of term debt, including the $74.6 million payoff of the Term B Loan in connection with the Third Amendment, $0.8 million of payments of debt issuance costs and $0.5 million for principal payments of finance leases. We both borrowed and repaid less than $1 million under our revolving line of credit such that we did not have any outstanding revolving borrowings at September 30, 2020.

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Our financing activities used $25provided $331.1 million of cash in the ninesix months ended SeptemberJune 30, 2019.2020, primarily due to $403.5 million of proceeds from term debt, which was comprised of $400.0 million of proceeds from the 2020 Credit Facility and $3.5 million of proceeds from short-term loans in China for the financing of certain export activities. We repaidalso recorded $0.6 million of borrowings under the 2020 Credit Facility. These proceeds were partially offset by the repayment of amounts outstanding borrowings of $131 million under the 2019 Credit Facility comprised of $130aggregating $56.7 million at the time we entered into the 2020 Credit Facility, $10.6 million for borrowings under the revolving linepayment of credit and $1debt issuance costs in connection with the 2020 Credit Facility, $0.8 million for borrowings under the term loan. We also repaid $25 million on the note to certainpayment of the former GENBAND equity holders and the deferred purchase consideration of $22 million to the selling Edgewater shareholders. We spent $5 million to repurchase and retire shares of our common stock on the open market and used $1 million to paytax withholding obligations related to the net share settlement of restricted stock awards upon vesting. Our borrowings under the 2019 Credit Facility totaled $159vesting and $0.7 million comprisedfor principal payments of $109 million of borrowings under the revolving line of credit and $50 million of term loan debt under the 2019 Credit Facility. Cash proceeds from the sale of our common stock under our Amended and Restated Employee Stock Purchase Plan and from option exercises totaled $1 million.finance leases.

Based on our current expectations, we believe our current cash and available borrowings under the 2020 Credit AgreementFacility will be sufficient to meet our anticipated cash needs for working capital and capital expenditures for at least twelve months. The rate at which we consume cash is dependent on the cash needs of our future operations. We anticipate devoting substantial capital resources to continue our research and development efforts, to maintain our sales, support and marketing, to complete acquisition-related integration activities and for other general corporate activities. We further believe that our financial resources, along with managing discretionary expenses, will allow us to manage the anticipated impact of the COVID-19 pandemic on our business operations. Looking ahead, we have developed contingency plans to reduce costs further if the situation deteriorates further.continues to deteriorate. The challenges posed by the COVID-19 pandemic on our business are evolvingcontinue to evolve rapidly. Consequently, we will continue to evaluate our financial position in light of future developments, particularly those relating to COVID-19.the COVID-19 pandemic. However, it is difficult to predict future liquidity requirements with certainty, and our cash and available borrowings under the 2020 Credit AgreementFacility may not be sufficient to meet our future needs, which would require us to refinance our debt and/or obtain additional financing. We may not be able to refinance our debt or obtain additional financing on favorable terms or at all.


Recent Accounting Pronouncements

The Financial Accounting Standards Board ("FASB") has issued the following accounting pronouncements, all ofpronouncement which became effective for us in 20202021, and none of which haddid not have a material impact on our condensed consolidated financial statements:

In March 2020, the FASB issued Accounting Standard Updates ("ASU") 2020-04, Reference Rate Reform (Topic 848): Facilitation of the Effects of Reference Rate Reform on Financial Reporting ("ASU 2020-04"), which provides optional expedients and exceptions for applying generally accepted accounting principles to contract modifications and hedging relationships, subject to meeting certain criteria that reference LIBOR or another reference rate expected to be discontinued.

In March 2020, the FASB issued ASU 2020-03, Codification Improvements to Financial Instruments ("ASU 2020-03"), which makes narrow-scope amendments related to topics regarding fair value option disclosures, applicability of the portfolio exception in Accounting Standards Codification ("ASC") 820 to nonfinancial items, disclosures for depository and lending institutions, cross reference to guidance in ASC 470-50 on line of credit or revolving debt arrangements, cross reference to net asset value practical expedient in ASC 820-10, interaction between ASC 842 and ASC 326 and between ASC 326 and ASC 860-20.

In August 2018, the FASB issued ASU 2018-15, Intangibles - Goodwill and Other - Internal-Use Software (Subtopic 350-40): Customer’s Accounting for Implementation Costs Incurred in a Cloud Computing Arrangement That Is a Service Contract (“ASU 2018-15”), which provides guidance on implementation costs incurred in a cloud computing arrangement (“CCA”) that is a service contract. ASU 2018-15 amends ASC 350, Intangibles - Goodwill and Other (“ASC 350”) to include in its scope implementation costs of a CCA that is a service contract and clarifies that a customer should apply the guidance in ASC 350-40 to determine which implementation costs should be capitalized in such a CCA.

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In August 2018, the FASB issued ASU 2018-14, Compensation - Retirement Benefits - Defined Benefit Plans - General (Subtopic 715-20): Disclosure Framework - Changes to the Disclosure Requirements for Defined Benefit Plans (“ASU 2018-14”), which amends ASC 715, Compensation - Retirement Benefits, to add, remove and clarify disclosure requirements related to defined benefit pension and other postretirement plans.

In August 2018, the FASB issued ASU 2018-13, Fair Value Measurement (Topic 820): Disclosure Framework - Changes to the Disclosure Requirements for Fair Value Measurement (“ASU 2018-13”), which changes the fair value measurement requirements of ASC 820, Fair Value Measurement.

In June 2016, the FASB issued ASU 2016-13, Financial Instruments - Credit Losses (Topic 326): Measurement of Credit Losses on Financial Instruments ("ASU 2016-13"), which adds an impairment model that is based on expected losses rather than incurred losses. Under ASU 2016-13, an entity recognizes as an allowance its estimate of expected credit losses, which the FASB believes will result in more timely recognition of such losses. In April and May 2019, the FASB issued ASU 2019-04, Codification Improvements to Topic 326, Financial Instruments - Credit Losses, Topic 815, Derivatives and Hedging, and Topic 825, Financial Instruments ("ASU 2019-04") and ASU 2019-05 Financial Instruments - Credit Losses (Topic 326): Targeted Transition Relief ("ASU 2019-05"), respectively. ASU 2019-04 provides transition relief for entities adopting ASU 2016-13 and ASU 2019-05 clarifies certain aspects of the accounting for credit losses, hedging activities and financial instruments in connection with the adoption of ASU 2016-13.

The FASB has issued the following accounting pronouncement which becomes effective for us in 2021, which we do not believe will have a material impact on our condensed consolidated financial statements upon adoption:

The FASB issued ASU 2019-12, Income Taxes (Topic 740): Simplifying the Accounting for Income Taxes ("ASU 2019-12"), which modifies ASC 740 to simplify the accounting for income taxes. ASU 2019-12 addresses the accounting for hybrid tax regimes, tax basis step-up in goodwill obtained in a transaction that is not a business combination, separate financial statements of legal entities not subject to tax, intraperiod tax allocation exception to incremental approach, ownership changes in investments - changes from a subsidiary to an equity method investment, ownership changes in investments - changes from an equity method investment to a subsidiary, interim period accounting for enacted changes in tax law and year-to-date loss limitation in interim period tax accounting.

The FASB issued the following accounting pronouncement, which we do not believe will have a material impact on our condensed consolidated financial statements upon adoption:

In January 2021, the FASB issued ASU 2021-01, Reference Rate Reform (Topic 848): Scope ("ASU 2021-01"), which refines the scope of Accounting Standards Codification 848, Reference Rate Reform ("ASC 848") and clarifies some of its guidance as part of the FASB's monitoring of global reference rate reform activities. ASU 2021-01 permits entities to elect certain optional expedients and exceptions when accounting for derivative contracts and certain hedging relationships affected by changes in the interest rates used for discounting cash flows, for computing variation margin settlements, and for calculating price alignment interest in connection with reference rate reform activities under way in global financial markets (the "discounting transition"). ASU 2021-01 is effective for us prospectively in any period through December 31, 2022 that a modification is made to the terms of the derivatives affected by the discounting transition.


Item 3.    Quantitative and Qualitative Disclosures About Market Risk

We are exposed to financial market risk related to foreign currency fluctuations and changes in interest rates. Except as presented below, there have been no material changes in market risk from the information provided in Item 7A. Quantitative and Qualitative Disclosures About Market Risk of our Annual Report on Form 10-K, for the year ended December 31, 2019.2020.

To manage the volatility related to the exposure to changes in interest rates, we have entered into a derivative financial instrument. Our objective is to reduce, where it is deemed appropriate to do so, fluctuations in earnings and cash flows
56


associated with changes in interest rates. Our policies and practices are to use derivative financial instruments only to the extent necessary to manage exposures. We do not hold or issue derivative financial instruments for trading or speculative purposes.

Amounts reported in accumulated other comprehensive income (loss) income related to our derivative will be reclassified to interest expense as interest is accrued on our variable-rate debt. The fair value of our derivative was a liability of $12.9$4.5 million at SeptemberJune 30, 2020.2021. Based upon projected forward rates, we estimate as of SeptemberJune 30, 20202021 that $3.1$3.2 million may be reclassified as an increase to interest expense over the next twelve months.


Item 4.    Controls and Procedures

Disclosure Controls and Procedures

Evaluation of Disclosure Controls and Procedures. Our management, with the participation of our principal executive officer and principal financial officer, evaluated the effectiveness of our disclosure controls and procedures (as defined in Rules 13a-15(e) and 15d-15(e) under the Securities Exchange Act of 1934, as amended (the "Exchange Act")) as of the end of the period covered by this Quarterly Report on Form 10-Q. Based on this evaluation, our principal executive officer and principal financial officer concluded that our disclosure controls and procedures were effective as of SeptemberJune 30, 2020.2021.

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Changes in Internal Control over Financial Reporting. There have been no changes in our internal control over financial reporting (as defined in Rules 13a-15(f) and 15d-15(f) under the Exchange Act) during the fiscal quarter ended SeptemberJune 30, 20202021 that have materially affected, or are reasonably likely to materially affect, our internal control over financial reporting.


PART II OTHER INFORMATION

Item 1.    Legal Proceedings

On November 8, 2018, Ron Miller, a purported stockholder of ours, filed a Class Action Complaint (the "Miller Complaint")We are subject to legal proceedings and claims that have not been fully resolved and that have arisen in the United States District Court for the Districtordinary course of Massachusetts (the "Massachusetts District Court") against us and three of our former officers, Raymond P. Dolan, Mark T. Greenquist and Michael Swade (collectively, the "Defendants"), claiming to represent a class of purchasers of Sonus common stock during the period from January 8, 2015 through March 24, 2015 and alleging violations of the federal securities laws. Similar to a previous complaint entitled Sousa et al. vs. Sonus Networks, Inc. et al., which was dismissed with prejudice by an order dated June 6, 2017, the Miller Complaint claims that the Defendants made misleading forward-looking statements concerning Sonus' expected fiscal first quarter of 2015 financial performance, which statements were also the subject of an August 7, 2018 Securities and Exchange Commission Cease and Desist Order, whose findings we neither admitted nor denied. The Miller plaintiffs are seeking monetary damages.

After the Miller Complaint was filed, several parties filed and briefed motions seeking to be selected by the Massachusetts District Court to serve as a Lead Plaintiff in the action. On June 21, 2019, the Massachusetts District Court appointed a group as Lead Plaintiffs and the Lead Plaintiffs filed an amended complaint on July 19, 2019. On August 30, 2019, the Defendants filed a motion to dismiss the Miller Complaint and, on October 4, 2019, the Lead Plaintiffs filed an opposition to the motion to dismiss. The Defendants filed a reply to such opposition on November 1, 2019. There was an oral argument on the motion to dismiss on February 12, 2020.

In addition, we are often a party to disputes andbusiness. Our material legal proceedings that we consider routine and incidental to our business. Management does not expect the results of any of these actions to have a material effect on our business or consolidated financial statements.


Item 1A. Risk Factors

Our business faces significant risks and uncertainties, which may have a material adverse effect on our business prospects, financial condition and results of operations, and you should carefully consider them. There have been no material changes in the nine months ended September 30, 2020 to the risk factorsas described in Part I, Item 1A.1 of our Annual Report onthis Form 10-K for10-Q in the year ended December 31, 2019, withNotes to Condensed Consolidated Financial Statements in Note 19, "Commitments and Contingencies," under the exception of the risk factors below.

Risks Related to the ECI Telecom Group Ltd. Merger

Combining Ribbon and ECI may be more difficult, costly or time-consuming than expected and the anticipated benefits and cost savings of the ECI Merger may not be realized.

On March 3, 2020, we completed our previously announced merger transaction with ECI in accordance with the terms of the Agreement and Plan of Merger, dated as of November 14, 2019, by and among Ribbon, ECI, an indirect wholly-owned subsidiary of Ribbon ("Merger Sub"), Ribbon Communications Israel Ltd., ECI and ECI Holding (Hungary) kft, pursuant to which Merger Sub merged with and into ECI, with ECI surviving such merger as a wholly-owned subsidiary of Ribbon (the "Merger").heading "Litigation."

The successoutcome of litigation is inherently uncertain. If one or more legal matters were resolved against the ECI Merger, including anticipated benefitsCompany in a reporting period for amounts above management's expectations, our financial condition and cost savings, will depend, in part, on our ability to successfully combine and integrateoperating results for that reporting period could be materially adversely affected. We settled certain matters during the businesses. It is possiblefourth quarter of 2020 that the integration process could resultdid not individually or in the loss of key employees, higher than expected costs, diversion of management attention, the disruption of our ongoing businesses or inconsistencies in standards, controls, procedures and policies that adversely affect the combined company’s ability to maintain relationships with customers, vendors and employees or to achieve the anticipated benefits and cost savings of the ECI Merger.

We have incurred and will incur additional transaction fees, including legal, regulatory and other costs associated with closing the transaction, as well as expenses relating to formulating and implementing integration plans, including facilities and systems consolidation costs and employment-related costs. We continue to assess the magnitude of these costs, and additional
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unanticipated costs may be incurred in the ECI Merger and the integration of the two companies’ businesses. While we expect that the elimination of duplicative costs as well as the realization of other efficiencies related to the integration of the businesses should allow us to offset integration-related costs over time, this net benefit may not be achieved in the near term or at all. As part of the integration process, we may also attempt to divest certain assets of the combined company, which may not be possible on favorable terms, or at all, or if successful, may change the profile of the combined company. If we experience difficulties with the integration process, the anticipated benefits of the ECI Merger may not be realized fully or at all, or may take longer to realize than anticipated. The actual cost savings of the ECI Merger could be less than expected.

Risks Related to the COVID-19 Pandemic

The COVID-19 pandemic and resulting deteriorations in global economic conditions mayaggregate have a material adverse impact on our business, financial position andcondition or results of operations.

In 2020, a novel strain of the coronavirus (COVID-19) was declared by the World Health Organization to be a global pandemic. The COVID-19 pandemic has had a negative effect on the global economy, disrupting the various manufacturing, commodity and financial markets and increasing volatility, and has impeded global supply chains, including that of our recently acquired subsidiary, ECI Telecom Group Ltd. Dampened global economic conditions as a result of the COVID-19 pandemic may cause our customers to restrict spending or delay purchases for an indeterminate period of time. In addition, our ability to deliver our solutions as agreed with our customers depends on the ability of our global contract manufacturers, vendors, licensors, and other business partners to deliver products or perform services we have procured from them. If the COVID-19 pandemic impairs the ability of our business partners to support us on a timely basis, or negatively impacts the demand for our customers’ other products and services, our ability to perform our customer contracts as well as the demand for our solutions may suffer. In addition, disruptions from the COVID-19 pandemic include the temporary closures of some of our facilities, as well as those of our contract manufacturers, vendors and suppliers, the inability to obtain key components of our products, the disruption of logistics necessary to import, export and deliver our solutions, limitations on the ability of our customers to perform or make timely payments, and/or workforce disruptions due to illness, quarantines, government actions, facility closures, partial work permits limiting the capacity of production facilities, or other restrictions.

Concerns over the economic impact of COVID-19 pandemic have also caused extreme volatility in financial and other capital markets which has and may continue to adversely impact our stock price. Such volatility may also adversely impact our ability to access capital markets if and when we would be required to do so.
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Actions taken globally in response to the COVID-19 pandemic have created significant dislocation in demand and pricing for oil, which has subsequently impacted a variety of currencies around the world. These fluctuations in the relative value of currencies could have a significant impact on demand for our products and the net sales price and profitability.

The degree to which the COVID-19 pandemic ultimately impacts our business, financial position and results of operations will depend on future developments beyond our control, including the severity of the pandemic, including the frequency and duration of future waves of infection; the effectiveness and timing of any vaccines, the extent of actions to contain or treat the virus; how quickly and to what extent normal economic and operating conditions can resume; the health of and the effect on our workforce, particularly if members of our workforce are quarantined as a result of exposure, worker absenteeism as a result of illness or other factors, social distancing measures including work from home measures and other travel, health-related, business, government or other restrictions in connection with pandemics or disease outbreaks; and the severity and duration of the global economic downturn that results from the pandemic.

Risks Related to our Business and Industry

The terms of our credit agreement could adversely affect our operating flexibility and pose risks of default, which would negatively impact our liquidity and operations.

The terms of our credit agreement could adversely affect our operating flexibility and pose risks of default which would negatively impact our liquidity and operations. In addition, we may not be able to refinance our debt or obtain additional financing on favorable terms, or at all.

Our Senior Secured Credit Facility Credit Agreement entered into on March 3, 2020 (as amended on August 18, 2020, the “2020 Credit Agreement”) provides $500 million of commitments, comprised of a $325 million term A loan (the “Term A Loan”), a $75 million term B loan (the “Term B Loan”), a $100 million revolving facility (the “2020 Revolving Credit Facility”), a $30 million sublimit that is available for letters of credit and a $20 million sublimit that is available for swingline loans. The Term A Loan and the 2020 Revolving Credit Facility are scheduled to mature in March 2025. The Term B Loan is
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scheduled to mature in March 2026. Provisions in the 2020 Credit Agreement impose limitations on our ability to, among other things, incur additional indebtedness, create liens, make acquisitions or engage in mergers, enter into transactions with affiliates, dispose of assets, make certain investments and amend or repay certain junior debt.

In addition, we are required to meet certain financial covenants customary for financings of this type. Our failure to comply with these covenants may result in the declaration of an event of default, which could cause us to be unable to borrow under the credit facility or result in the acceleration of the maturity of indebtedness outstanding under the credit facility at such time. If the maturity of our indebtedness is accelerated, we may not have sufficient funds available for repayment or we may not have the ability to borrow or obtain sufficient funds to replace the accelerated indebtedness on terms acceptable to us, or at all.

The United Kingdom's Financial Conduct Authority, which regulates the London Inter-bank Offered Rate ("LIBOR"), has announced that it intends to stop encouraging or requiring banks to submit LIBOR rates after 2021, and it is unclear if LIBOR will cease to exist or if new methods of calculating LIBOR will evolve. We have the option under our current credit facility to determine our interest rate that includes either the LIBOR rate or the base rate. If LIBOR ceases to exist or the methods of calculating LIBOR change from their current form, we may no longer have the ability to elect the LIBOR rate option under our current credit facility, and our current or future indebtedness may be adversely affected. This could impact our interest costs and our ability to borrow additional funds under our current credit facility.

If we are prevented from borrowing or if we are unable to extend, renew or replace the credit facilities under the 2020 Credit Agreement by the maturity dates, on favorable terms, or at all, this could have a material adverse effect on our liquidity and cause our business, operations and financial condition to suffer. In addition, we may not have sufficient funds available for repayment or we may not have the ability to borrow or obtain sufficient funds to replace the indebtedness on terms acceptable to us, or at all.

We cannot be sure that our current cash and available borrowings under our 2020 Credit Agreement will be sufficient to meet our future needs. If we are unable to generate sufficient cash flows in the future, and if availability under our current facility is not sufficient to support our operations, we may need to refinance our debt or obtain additional financing. We may not be able to refinance our debt or obtain additional financing on favorable terms or at all.

Risks Related to ECI

If the market for 5G network solutions and Cloud-based applications does not evolve in the way the Company anticipates, it may not be able to realize a key part of its business strategy.

A material part of the Company’s research and development is invested in developing networking products and solutions to deliver major new features supported by the 5G standards, and a key part of the Company’s growth strategy depends on its ability to gain market share for these networking products and solutions. Deployment of wide-scale commercial 5G networks will occur at a variety of different timing depending on the unique attributes and priorities of each region, communication service provider, and government regulatory environment, if at all. For these reasons, the development of the market for the Company’s 5G networking products and solutions may be mis-timed with the market opportunity, and any significant delays could have a materially adverse effect on the Company’s growth strategy.

In addition, part of the Company’s growth strategy involves taking advantage of the shift towards Cloud-based applications and services. The Cloud-based service delivery paradigm continues to evolve and grow, and is beginning to include a new Mobile Edge Computing (MEC) approach that shifts the workload to the edge of the mobile network to take advantage of the speeds and reduce latency of the new 5G network. The pace at which these new architectures are adopted are difficult to predict and will have a direct impact on our growth. While it is expected that 5G will help accelerate the demand for and use of Cloud-based and MEC applications, this will only be known once 5G is widely implemented. If the market for 5G products and solutions or Cloud-based applications, or the impact of 5G on the demand for Cloud-based applications, does not evolve in the way the Company anticipates, or if customers do not adopt the Company’s 5G networking products and solutions or its Cloud-based applications, a key part of the Company’s growth strategy may not materialize which could have a material adverse effect on the Company’s business, results of operations, financial condition, cash flows and prospects.

The Israel Innovation Authority (IIA) government grants received by the Company's ECI subsidiary for research and development expenditures have been significantly reduced in the last few years and may be reduced further or eliminated due to government budget cuts or reallocation of the government’s resources. These grants also place certain limitations on the Company’s ability to manufacture products and transfer or license know-how outside of Israel and require the Company to satisfy specified conditions.

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The Company currently receives grants from the Government of Israel through the IIA for the financing of a portion of the Company’s research and development expenditures in Israel pursuant to the Encouragement of Research, Development and Technological Innovation in the Industry Law 5744-1984 (together with its predecessor legislation, the “Innovation Law”). In the last few years these grants have been substantially reduced, as a result of changes in the policy of the IIA. The IIA may reallocate or further reduce or eliminate these grants in the future, which could require the Company to directly fund a larger portion of research and development in Israel, reducing the overall profitability of the Company.

The Company is required to repay the grants received from the IIA in the form of royalties paid on proceeds from the sale of products that were developed using this funding and services associated with such products. The royalties are payable in an amount of up to 100% of the U.S. dollar-linked value of the amount of the grant (which may be increased under certain circumstances) (referred to as the “royalty ceiling”) plus interest at the rate of 12-month LIBOR on the date that the grant application is made. The Company’s royalty rates are generally between 1.3% and 5% of the proceeds from the sale of relevant products and services.

The terms of the IIA grants generally require that products developed with grants be manufactured in Israel, unless approval for transferring such manufacturing outside Israel is received from the IIA, however, such approval is not required for the transfer of manufacturing outside Israel of up to 10% of the manufacturing. Such approval may be provided by the IIA in connection with the approval of the grant application itself (as the Company has requested in its grant applications since 2013), in which case the royalty repayment rate is increased by 1% with respect to any such approved percentage. If manufacturing of IIA-funded products is transferred outside Israel (subject to IIA approval) in excess of the percentage approved by the IIA in connection with the grant approval, then the repayment rate is increased by 1% and the royalty repayment amount with respect to such products may be increased to up to three times the amount of the grants received (plus interest at the rate of 12-month LIBOR on the date that the grant application is made).

IIA prior approval is also required for the sale, licensing, distribution or other transfer (referred to as a transfer) of know-how created, in whole or in part, in connection with an IIA-funded project to a third party outside Israel. If such IIA approval is received and the know-how is transferred outside Israel, a redemption fee is typically required to be paid to the IIA, which is calculated according to a formula provided under the Innovation Law, up to a maximum redemption fee of no more than either (i) three times (if certain prescribed research and development activities are retained in Israel); or (ii) six times the amount of the grants received (plus accrued interest) for the applicable know-how being transferred, subject to the deduction of royalties previously paid to the IIA. If the IIA implements additional or more stringent restrictions on transfer of manufacturing activities and transfer of funded know-how outside Israel under the Innovation Law, it could have a material adverse effect on the Company’s business, results of operations, financial condition, cash flows and prospects.

Risks Relating to our International Operations

Conditions in Israel may materially and adversely affect the Company’s business.

ECI Telecom Ltd., is organized under Israeli law, and a material number of the Company’s employees are located in Israel. Accordingly, political, economic and military conditions in Israel may directly affect the Company’s business. Since Israel was established in 1948, a number of armed conflicts have occurred between Israel and its neighboring countries. In recent years, these have included hostilities between Israel and Hezbollah in Lebanon and Hamas in the Gaza Strip, both of which resulted in rockets being fired into Israel, causing casualties and disruption of economic activities. Popular uprisings in various countries in the Middle East and North Africa are affecting the political stability of those countries and have led to a decline in the regional security situation. Such instability may also lead to deterioration in the political and trade relationships that exist between Israel and these countries. Any armed conflicts, terrorist activities or political instability involving Palestinian entities or other countries in the region could adversely affect the Company’s business, results of operations, financial condition, cash flows and prospects. Although the Israeli Government currently covers the reinstatement value of direct damages that are caused by terrorist attacks or acts of war, the Company cannot assure prospective investors that this coverage will be maintained or will be adequate in the event the Company submits a claim.

A number of countries, principally in the Middle East, still restrict doing business with Israel and Israeli companies, and additional countries may impose restrictions on doing business with Israel and Israeli companies if hostilities in Israel or political instability in the region continue or increase. In addition, there have been increased efforts by activists to cause companies and consumers to boycott Israeli goods based on Israeli Government policies. Such actions, particularly if they become more widespread, may adversely impact the Company’s ability to sell its products. Any hostilities involving Israel or the interruption or curtailment of trade between Israel and its present trading partners, or significant downturn in the economic or financial condition of Israel, could have a material adverse effect on the Company’s business, results of operations, financial condition, cash flows and prospects.
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The Company’s operations could also be disrupted by the absence for significant periods of one or more of its executive officers, key employees or a significant number of other employees because of military service. Some of the Company’s employees in Israel are obliged to perform military reserve duty, which generally accumulates over a period of three years from several days to up to a maximum of 84 days (and up to 108 days, in special circumstances specified under applicable law) and, in certain emergency circumstances, employees may be called to immediate and unlimited active duty. In response to increases in terrorist activity, there have been periods of significant call-ups of military reservists and it is possible that there will be similar large-scale military reserve duty call-ups in the future.

Any of these circumstances could have a material adverse effect on the Company’s business, results of operations, financial condition, cash flows and prospects.

Impact of Assessment of Adjusted Gross Revenue dues in India.

A dispute has arisen in India between the large telecommunications service providers and the Department of Telecommunications (“DoT”) regarding how to compute the Adjusted Gross Revenue (“AGR”) due from the former to the DoT. The service providers claim that AGR should only comprise of revenue accrued from core services. The DoT has argued that AGR includes all revenues (before discounts) from both telecommunications and non-telecommunications services. The Supreme Court of India recently issued a judgment accepting the position of the DoT, requiring private telecommunications service providers to pay out the higher sums towards license fee and spectrum usage fee, plus interest and penalties, which are dependent on the value of their AGR. The sums that the telecommunications operators owe the Indian government include substantial back charges, interest and penalties, which operators have ten years to pay, with the first 10% due March 31, 2021. The telecommunications service providers are still assessing the impact of this decision and the impact it may have on their capital investments in India.

Worldwide efforts to contain capital spending and global economic conditions and uncertainties in the geopolitical environment have been and may continue to be materially adverse to our business.

One factor that significantly affects our operating results is the impact of economic conditions on the willingness of our current and potential customers to make capital investments. Given the uncertainty regarding global economic conditions and uncertainties in the geopolitical environment, we believe that customers have tried to maintain or improve profitability through cost control and constrained capital spending, which places additional pressure on IT departments to demonstrate acceptable return on investment. Some of our customers have canceled or delayed, and current and prospective customers may continue to cancel and delay, spending on the development or roll-out of capital and technology projects with us due to economic uncertainty and, consequently, our results of operations have been, and may continue to be, adversely affected. In addition, current uncertain worldwide economic and political environments make it increasingly difficult for us, our customers and our suppliers to accurately forecast future product demand, which could result in an inability to satisfy demand for our products and a loss of market share. Our revenue is likely to decline in such circumstances, which may result in erosion of our profit margins and significant losses.

Moreover, economic conditions worldwide may contribute to slowdowns in the communications and networking industries, as well as to specific segments and markets in which we operate, particularly the wireline sector, resulting in, among other things:

reduced demand for our products and services as a result of our customers choosing to refrain from building capital-intensive networks;
increased price competition for our products, not only from our competitors, but also as a consequence of customers disposing of unutilized product;
risk of excess and obsolete inventories;
excess facilities and manufacturing capacity; and/or
higher overhead costs as a percentage of revenue and higher interest expense.

Continuing turmoil in the geopolitical environment in many parts of the world, as well as changes implemented by the current U.S. presidential administration, may continue to put pressure on global economic conditions which in turn, could materially adversely affect our operating results. For example, following recent border clashes with China, India has enacted bans on the import of some goods manufactured in China. While the current import bans do not include our products, if India expands the bans to include the products we sell in India that are currently manufactured in China, we may be required to find new manufacturing locations for such products, which could impact our ability to sell such products or timely deliver the products, and could result in lower or lost sales in India. The need to move manufacturing of such products could also negatively impact the margin earned on the sale of such products.
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Item 2. Unregistered Sales of Equity Securities and Use of Proceeds

(c) Issuer Purchases of Equity Securities

The following table provides information with respect to the shares of common stock repurchased by us for the periods indicated:
PeriodTotal Number
of Shares
Purchased (1)
Average
Price Paid
per Share
Total Number of
Shares Purchased
as Part of
Publicly
Announced Plans
or Programs (2)
Approximate Dollar
Value of Shares that May
Yet be Purchased Under
the Plans or Programs (3)
July 1, 2020 to July 31, 2020— $— — $70,463,973 
August 1, 2020 to August 31, 2020390 $4.78 — $70,463,973 
September 1, 2020 to September 30, 202094,480 $4.07 — $70,463,973 
Total94,870 $4.07 — $70,463,973 
PeriodTotal Number
of Shares
Purchased (1)
Average
Price Paid
per Share
Total Number of
Shares Purchased
as Part of
Publicly
Announced Plans
or Programs (2)
Approximate Dollar
Value of Shares that May
Yet be Purchased Under
the Plans or Programs (3)
April 1, 2021 to April 30, 20214,047 $8.45 — $70,463,973 
May 1, 2021 to May 31, 20211,770 $6.97 — $— 
June 1, 2021 to June 30, 202198,261 $7.98 — $— 
Total104,078 $7.98 — $— 


(1) Upon vesting of restricted stock awards, certain of our employees surrender to us a portion of the newly vested shares of common stock to satisfy the tax withholding obligations that arise in connection with such vesting. During the thirdsecond quarter of 2020, 94,8702021, 104,078 shares of restricted stock were returned to us by employees to satisfy tax withholding obligations arising in connection with vesting of restricted stock, which shares are included in this column.

(2) On May 2, 2019, we announced a stock repurchase program, under which our Board of Directors has authorized the repurchase of up to $75 million of our common stock from time to time on the open market or in privately negotiated transactions prior to April 18, 2021 (the "Repurchase Program"). We did not repurchase any shares of our common stock under the program during the thirdsecond quarter of 2020. At September 30, 2020, we had $70.5 million remaining under the Repurchase Program for future repurchases. The timing and amount of any shares repurchased will be determined by our management based on its evaluation of market conditions and other factors. We may elect to implement a 10b5-1 repurchase program, which would permit shares to be repurchased when we might otherwise be precluded from doing so under insider trading laws.2021. The Repurchase Program may be suspended or discontinued at any time. The Repurchase Program is being funded using our working capital.expired on April 18, 2021.

(3) Represents amounts available for repurchases under the Repurchase Program.


Item 5. Other Information

None.


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Item 6.    Exhibits
Exhibit No.Description
Agreement and Plan of Merger, dated as of November 14, 2019, by and among the Registrant, Ribbon Communications Israel Ltd., Eclipse Communications Ltd., ECI Telecom Group Ltd. and ECI Holding (Hungary) Korlátolt FelelõFelelőssérsasárság (incorporated by reference to Exhibit 2.1 to the Registrant's Current Report on Form 8-K, filed November 14, 2019 with the SEC).
Amended and Restated Purchase Agreement, dated August 5,December 1, 2020, by and among Ribbon Communications Inc., Ribbon Communications Operating Company, Inc., Ribbon Communications International Limited and American Virtual Cloud Technologies, Inc. (incorporated by reference to Exhibit 2.1 to the Registrant's Current Report on Form 8-K, filed AugustDecember 7, 2020 with the SEC).
Restated Certificate of Incorporation of the Registrant (incorporated by reference to Exhibit 3.2 to the Registrant's Current Report on Form 8-K12B, filed October 30, 2017 with the SEC).
Certificate of Amendment of the Restated Certificate of Incorporation of the Registrant (incorporated by reference to Exhibit 3.1 to the Registrant's Current Report on Form 8-K, filed November 28, 2017 with the SEC).
Amended and Restated By-Laws of the Registrant (incorporated by reference to Exhibit 3.3 to the Registrant's Annual Report on Form 10-K, filed March 8, 2018 with the SEC).
Voting Agreement, dated August 5, 2020, by and among Ribbon Communications Inc., Ribbon Communications Operating Company, Inc., Ribbon Communications International Limited and Pensare Sponsor Group, LLC (incorporated by reference to Exhibit 10.1 to the Registrant's Current Report on Form 8-K, filed August 7, 2020 with the SEC).
Voting Agreement, dated August 5, 2020, by and among Ribbon Communications Inc., Ribbon Communications Operating Company, Inc., Ribbon Communications International Limited and Stratos Management Systems Holdings, LLC (incorporated by reference to Exhibit 10.2 to the Registrant's Current Report on Form 8-K, filed August 7, 2020 with the SEC).
First Amendment to Credit Agreement, dated August 18, 2020, among Ribbon Communications Operating Company, Inc. as the borrower and Citizens Bank, N.A., as administrative agent (incorporated by reference to Exhibit 10.1 to the Registrant's Current Report on Form 8-K, filed August 24, 2020 with the SEC).
*Certificate of Ribbon Communications Inc. Chief Executive Officer Pursuant to Section 302 of the Sarbanes-Oxley Act of 2002.
*Certificate of Ribbon Communications Inc. Chief Financial Officer Pursuant to Section 302 of the Sarbanes-Oxley Act of 2002.
#Certificate of Ribbon Communications Inc. Chief Executive Officer Pursuant to Section 906 of the Sarbanes-Oxley Act of 2002.
#Certificate of Ribbon Communications Inc. Chief Financial Officer Pursuant to Section 906 of the Sarbanes-Oxley Act of 2002.
101.INS*Inline XBRL Instance Document
101.SCH*Inline XBRL Taxonomy Extension Schema
101.CAL*Inline XBRL Taxonomy Extension Calculation Linkbase
101.DEF*Inline XBRL Taxonomy Extension Definition Linkbase
101.LAB*Inline XBRL Taxonomy Extension Label Linkbase
101.PRE*Inline XBRL Taxonomy Extension Presentation Linkbase
104*Cover Page Interactive Data File (formatted as Inline XBRL and contained in Exhibit 101)

*    Filed herewith.
#    Furnished herewith.

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SIGNATURES

Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned, thereunto duly authorized.


Date: October 30, 2020July 29, 2021RIBBON COMMUNICATIONS INC.
By:/s/ Miguel A. Lopez
Miguel A. Lopez
Executive Vice President and Chief Financial Officer (Principal Financial Officer)



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