UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
Washington D.C. 20549
 
FORM 10-Q
 
(Mark One)
þ

QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
For the quarterly period ended September 30, 2018March 31, 2020
or
¨TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
For the transition period from                    to                    
Commission File Number: 001-38711
 
SolarWinds Corporation
(Exact name of registrant as specified in its charter)
 
Delaware 81-0753267
(State or other jurisdiction of
incorporation or organization)
 
(I.R.S. Employer
Identification No.)
7171 Southwest Parkway
Building 400
Austin, Texas78735
(512) (512) 682.9300
(Address and telephone number of principal executive offices)

Securities registered pursuant to Section 12(b) of the Act:
Title of Each ClassTrading SymbolName of Each Exchange on Which Registered
Common Stock, $0.001 par valueSWINew York Stock Exchange
Indicate by check mark whether the registrant: (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days.     þ Yes¨ Yes   þ  No
Indicate by check mark whether the registrant has submitted electronically every Interactive Data File required to be submitted pursuant to Rule 405 of Regulation S-T (§232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit such files).  þYes¨  No
Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, a smaller reporting company, or an emerging growth company. See the definitions of “large accelerated filer,” “accelerated filer,” “smaller reporting company," and "emerging growth company" in Rule 12b-2 of the Exchange Act.
Large accelerated filer¨Accelerated filer¨
Non-accelerated filerþSmaller reporting company¨
Emerging growth companyþ  
If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act. ¨
Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act).    ¨  Yes   þ  No
On November 15, 2018, 309,943,622May 4, 2020, 311,814,278 shares of common stock, par value $0.001 per share, were outstanding.






SOLARWINDS CORPORATION


Table of Contents


PART I - FINANCIAL INFORMATION
   Page
Item 1. 
  
  
 
 
  
  
 Notes to the Condensed Consolidated Financial Statements
 
Item 2. 
Item 3. 
Item 4. 
PART II - OTHER INFORMATION
Item 1. 
Item 1A. 
Item 2. 
Item 6. 
  
 Certifications  




Safe Harbor Cautionary Statement
This quarterly report on Form 10-Q contains forward-looking statements within the meaning of Section 21E of the Securities Exchange Act of 1934, as amended (the “Exchange Act”), and the Private Securities Litigation Reform Act of 1995. Such statements may be signified by terms such as “aim,” “anticipate,” “believe,” “continue,” “expect,” “feel,” “intend,” “estimate,”“seek, “seek,” “plan,” “may,” “can,” “could,” “should,” “will,” “would” or similar expressions and the negatives of those terms. In this report, forward-looking statements include statements regarding our financial projections, future financial performance and plans and objectives for future operations including, without limitation, the following:
expectations regarding our financial condition and results of operations, including revenue, revenue growth, revenue mix, cost of revenue, operating expenses, operating income, non-GAAP operating income, non-GAAP operating margin, adjusted EBITDA and adjusted EBITDA margin, cash flows and effective income tax rate;
expectations regarding investment in product development and our expectations about the results of those efforts;
expectations concerning acquisitions and opportunities resulting from our acquisitions;
expectations regarding hiring additional personnel globally in the areas of sales and marketing and research and development;
expectationsintentions regarding our international earnings and investment of those earnings in international operations;earnings;
expectations regarding our capital expenditures;
expectations regarding the impact of the COVID-19 pandemic on our business, results of operations and financial condition; and
our beliefs regarding the sufficiency of our cash and cash equivalents, cash flows from operating activities and borrowing capacity; and
our intentions for use of net proceeds from our initial public offering.capacity.
Forward-looking statements involve known and unknown risks, uncertainties and other factors that may cause our actual results, performance or achievements to be materially and adversely different from any future results, performance or achievements expressed or implied by the forward-looking statements. Factors that could cause or contribute to such differences include, but are not limited to, the following: (a)
the possibility that the global COVID-19 pandemic may adversely affect our business, results of operations and financial condition or the impact of the COVID-19 pandemic on the global economy or on the business operations and financial conditions of our customers, their end-customers and our prospective customers;
the inability to sell products to new customers or to sell additional products or upgrades to our existing customers;
any decline in our renewal or net retention rates;
the possibility that general economic conditions or uncertainty cause information technology spending to be reduced or purchasing decisions to be delayed, including as a result of the COVID-19 pandemic;
the inability to generate significant volumes of high quality sales leads from our digital marketing initiatives and convert such leads into new business at acceptable conversion rates; (b) the inability to sell products to new customers or to sell additional products or upgrades to our existing customers; (c) any decline in our renewal or net retention rates; (d)
our inability to successfully identify, complete and integrate acquisitions and manage our growth effectively; (e)
risks associated with our international operations; (f)
our status as a controlled company; (g) the possibility that general economic conditions or uncertainty cause information technology spending to be reduced or purchasing decisions to be delayed; (h)
the timing and success of new product introductions and product upgrades by SolarWinds or its competitors; (i)
the possibility that our operating income could fluctuate and may decline as percentage of revenue as we make further expenditures to expand our operations in order to support additional growth in our business; (j)
potential foreign exchange gains and losses related to expenses and sales denominated in currencies other than the functional currency of an associated entity; and (k)
such other risks and uncertainties described more fully in documents filed with or furnished to the Securities and Exchange Commission, including the risk factors discussed in our final prospectus dated October 18, 2018 and filed withForm 10-K for the SEC on October 22, 2018 pursuant to Rule 424(b) of the Securities Act of 1933, as amended. year ended December 31, 2019.
Given these risks and uncertainties, you should not place undue reliance on these forward-looking statements. Also, forward-looking statements represent our management’s beliefs and assumptions only as of the date of this quarterly report on Form 10-Q. Except as required by law, we assume no obligation to update these forward-looking statements publicly, or to update the reasons actual results could differ materially and adversely from those anticipated in these forward-looking statements, even if new information becomes available in the future.

In this report “SolarWinds,” “Company,” “we,” “us” and “our” refer to SolarWinds Corporation and its consolidated subsidiaries.


PART I: FINANCIAL INFORMATION
Item 1. Financial Statements
SolarWinds Corporation
Condensed Consolidated Balance Sheets
(In thousands, except share and per share information)
(Unaudited)
September 30, December 31,March 31, December 31,
2018 20172020 2019
Assets      
Current assets:      
Cash and cash equivalents$278,333
 $277,716
$236,955
 $173,372
Accounts receivable, net of allowances of $3,027 and $2,065 as of September 30, 2018 and December 31, 2017, respectively98,035
 85,133
Accounts receivable, net of allowances of $5,358 and $3,171 as of March 31, 2020 and December 31, 2019, respectively121,709
 121,930
Income tax receivable1,774
 1,713
1,633
 1,117
Prepaid and other current assets16,103
 24,331
25,420
 23,480
Total current assets394,245
 388,893
385,717
 319,899
Property and equipment, net37,870
 34,209
41,554
 38,945
Operating lease assets90,181
 89,825
Deferred taxes4,738
 4,425
4,316
 4,533
Goodwill3,699,311
 3,695,640
4,033,807
 4,058,198
Intangible assets, net1,020,995
 1,194,499
704,099
 771,513
Other assets, net11,178
 9,398
29,354
 27,829
Total assets$5,168,337
 $5,327,064
$5,289,028
 $5,310,742
Liabilities, redeemable convertible common stock and stockholders’ deficit   
Liabilities and stockholders’ equity   
Current liabilities:      
Accounts payable$5,831
 $9,657
$10,765
 $13,796
Accrued liabilities and other50,611
 39,593
39,687
 47,035
Current operating lease liabilities13,226
 14,093
Accrued interest payable1,116
 11,632
203
 248
Income taxes payable2,536
 9,049
18,375
 15,714
Current portion of deferred revenue259,456
 241,513
323,168
 312,227
Current debt obligation19,900
 16,950
19,900
 19,900
Total current liabilities339,450
 328,394
425,324
 423,013
Long-term liabilities:      
Deferred revenue, net of current portion24,721
 20,278
32,384
 31,173
Non-current deferred taxes152,397
 167,523
89,237
 97,884
Non-current operating lease liabilities95,279
 93,084
Other long-term liabilities141,531
 148,121
123,721
 122,660
Long-term debt, net of current portion2,216,272
 2,245,622
1,890,719
 1,893,406
Total liabilities2,874,371
 2,909,938
2,656,664
 2,661,220
Commitments and contingencies (Note 12)

 
Redeemable convertible Class A common stock, $0.001 par value: 5,755,000 Class A shares authorized; 2,661,015 and 2,661,030 Class A shares issued and outstanding as of September 30, 2018 and December 31, 2017, respectively3,363,491
 3,146,887
Stockholders’ deficit:   
Common stock, $0.001 par value: 233,000,000 Class B shares authorized; 102,088,136 and 100,734,056 shares issued and outstanding as of September 30, 2018 and December 31, 2017, respectively102
 101
Commitments and contingencies (Note 8)

 

Stockholders’ equity:   
Common stock, $0.001 par value: 1,000,000,000 shares authorized and 309,890,505 and 308,290,310 shares issued and outstanding as of March 31, 2020 and December 31, 2019, respectively310
 308
Preferred stock, $0.001 par value: 50,000,000 shares authorized and no shares issued and outstanding as of March 31, 2020 and December 31, 2019, respectively
 
Additional paid-in capital3,054,734
 3,041,880
Accumulated other comprehensive income (loss)39,205
 75,294
(35,676) (5,247)
Accumulated deficit(1,108,832) (805,156)(387,004) (387,419)
Total stockholders’ deficit(1,069,525) (729,761)
Total liabilities, redeemable convertible common stock and stockholders’ deficit$5,168,337
 $5,327,064
Total stockholders’ equity2,632,364
 2,649,522
Total liabilities and stockholders’ equity$5,289,028
 $5,310,742
The accompanying notes are an integral part of these condensed consolidated financial statements.


SolarWinds Corporation
Condensed Consolidated Statements of Operations
(In thousands, except per share information)
(Unaudited)
 Three Months Ended March 31,
 2020 2019
Revenue:   
Subscription$93,635
 $71,565
Maintenance116,349
 106,292
Total recurring revenue209,984
 177,857
License36,966
 37,935
Total revenue246,950
 215,792
Cost of revenue:   
Cost of recurring revenue22,501
 18,159
Amortization of acquired technologies44,492
 43,817
Total cost of revenue66,993
 61,976
Gross profit179,957
 153,816
Operating expenses:   
Sales and marketing72,378
 60,595
Research and development31,845
 25,188
General and administrative29,755
 21,736
Amortization of acquired intangibles18,296
 16,502
Total operating expenses152,274
 124,021
Operating income27,683
 29,795
Other income (expense):   
Interest expense, net(24,095) (27,382)
Other income (expense), net(758) 1,297
Total other income (expense)(24,853) (26,085)
Income before income taxes2,830
 3,710
Income tax expense2,415
 565
Net income$415
 $3,145
Net income available to common stockholders$412
 $3,103
Net income available to common stockholders per share:   
Basic earnings per share$
 $0.01
Diluted earnings per share$
 $0.01
Weighted-average shares used to compute net income available to common stockholders per share:   
Shares used in computation of basic earnings per share308,937
 305,653
Shares used in computation of diluted earnings per share312,865
 309,783
 Three Months Ended September 30, Nine Months Ended
September 30,
 2018 2017 2018 2017
Revenue:       
Subscription$67,713
 $55,361
 $196,004
 $155,402
Maintenance101,817
 93,258
 297,584
 261,461
Total recurring revenue169,530
 148,619
 493,588
 416,863
License43,747
 40,493
 118,320
 112,815
Total revenue213,277
 189,112
 611,908
 529,678
Cost of revenue:       
Cost of recurring revenue(1)
18,022
 15,190
 52,617
 44,879
Amortization of acquired technologies43,835
 43,513
 132,121
 127,781
Total cost of revenue61,857
 58,703
 184,738
 172,660
Gross profit151,420
 130,409
 427,170
 357,018
Operating expenses:(1) 
       
Sales and marketing56,926
 50,942
 166,022
 152,070
Research and development23,274
 20,521
 71,800
 63,414
General and administrative19,597
 15,080
 59,849
 50,865
Amortization of acquired intangibles16,507
 17,035
 50,288
 49,910
Total operating expenses116,304
 103,578
 347,959
 316,259
Operating income35,116
 26,831
 79,211
 40,759
Other income (expense):       
Interest expense, net(35,627) (42,534) (112,103) (127,018)
Other income (expense), net(2)
(13) 14,285
 (74,476) 29,685
Total other income (expense)(35,640) (28,249) (186,579) (97,333)
Loss before income taxes(524) (1,418) (107,368) (56,574)
Income tax benefit(126) (3,055) (20,045) (12,469)
Net income (loss)$(398) $1,637
 $(87,323) $(44,105)
Net loss available to common stockholders$(75,006) $(66,627) $(303,944) $(242,310)
Net loss per share:       
Basic loss per share$(0.73) $(0.66) $(2.98) $(2.42)
Diluted loss per share$(0.73) $(0.66) $(2.98) $(2.42)
Weighted-average shares used to compute net loss per share:       
Shares used in computation of basic loss per share102,078
 100,759
 101,915
 100,330
Shares used in computation of diluted loss per share102,078
 100,759
 101,915
 100,330
____________
(1)Includes stock-based compensation expense as follows:
 Three Months Ended September 30, Nine Months Ended
September 30,
 2018 2017 2018 2017
Cost of recurring revenue$2
 $1
 $7
 $3
Sales and marketing115
 10
 234
 26
Research and development21
 6
 48
 14
General and administrative22
 4
 43
 6
 $160
 $21
 $332
 $49

(2)Other income (expense), net includes the following:
 Three Months Ended September 30, Nine Months Ended
September 30,
 2018 2017 2018 2017
Unrealized net transaction gains (losses) related to remeasurement of intercompany loans$51
 $14,774
 $(12,660) $49,955

The accompanying notes are an integral part of these condensed consolidated financial statements.


SolarWinds Corporation
Condensed Consolidated Statements of Comprehensive Income (Loss)
(In thousands)
(Unaudited)
Three Months Ended September 30, Nine Months Ended
September 30,
Three Months Ended March 31,
2018 2017 2018 20172020 2019
Net income (loss)$(398) $1,637
 $(87,323) $(44,105)
Net income$415
 $3,145
Other comprehensive income (loss):          
Foreign currency translation adjustment(10,520) 37,414
 (36,089) 125,392
(30,429) (27,708)
Other comprehensive income (loss)(10,520) 37,414
 (36,089) 125,392
(30,429) (27,708)
Comprehensive income (loss)$(10,918) $39,051
 $(123,412) $81,287
$(30,014) $(24,563)
The accompanying notes are an integral part of these condensed consolidated financial statements.




SolarWinds Corporation
Condensed Consolidated Statements of Redeemable Convertible Class A Common Stock and
Stockholders' DeficitEquity
(In thousands, except per share information)thousands)
(Unaudited)

Redeemable Convertible Class A
Common Stock
  

Common Stock
 Additional
Paid-in
Capital
 Accumulated
Other
Comprehensive
Income (Loss)
 Accumulated
Earnings (Deficit)
 Total
Stockholders’
Deficit
Three Months Ended March 31, 2020
Shares Amount  Shares Amount 

Common Stock
 Additional
Paid-in
Capital
 Accumulated
Other
Comprehensive
Income (Loss)
 Accumulated
Deficit
 Total
Stockholders’
Equity
Balance at December 31, 20172,661
 3,146,887
  100,734
 101
 
 75,294
 (805,156) (729,761)
Shares Amount Additional
Paid-in
Capital
 Accumulated
Other
Comprehensive
Income (Loss)
 Accumulated
Deficit
 Total
Stockholders’
Equity
308,290
 $308
 
Foreign currency translation adjustment
 
  
 
 
 (36,089) 
 (36,089)
 
 
 (30,429) 
 (30,429)
Net loss
 
  
 
 
 
 (87,323) (87,323)
Net income
 
 
 
 415
 415
Comprehensive loss               (123,412)          (30,014)
Exercise of stock options
 
  39
 
 13
 
 
 13
59
 
 51
 
 
 51
Restricted stock units issued, net of shares withheld for taxes276
 
 (1,548) 
 
 (1,548)
Issuance of stock
 
  1,372
 1
 395
 
 
 396
1,105
 2
 627
 
 
 629
Repurchase of stock
 (17)  (57) 
 (472) 
 
 (472)
Accumulating dividends
 216,621
  
 
 (268) 
 (216,353) (216,621)
Issuance of stock under employee stock purchase plan161
 
 2,357
 
 
 2,357
Stock-based compensation
 
  
 
 332
 
 
 332

 
 11,367
 
 
 11,367
Balance at September 30, 20182,661
 $3,363,491
  102,088
 $102
 $
 $39,205
 $(1,108,832) $(1,069,525)
Balance at March 31, 2020309,891
 $310
 $3,054,734
 $(35,676) $(387,004) $2,632,364

 Three Months Ended March 31, 2019
 

Common Stock
 Additional
Paid-in
Capital
 Accumulated
Other
Comprehensive
Income (Loss)
 Accumulated
Deficit
 Total
Stockholders’
Equity
Shares Amount 
Balance at December 31, 2018304,942
 $305
 $3,011,080
 $17,043
 $(412,328) $2,616,100
Foreign currency translation adjustment
 
 
 (27,708) 
 (27,708)
Net income
 
 
 
 3,145
 3,145
Comprehensive loss          (24,563)
Exercise of stock options47
 
 36
 
 
 36
Issuance of stock1,416
 1
 748
 
 
 749
Stock-based compensation
 
 7,788
 
 
 7,788
Cumulative effect adjustment of adoption of revenue recognition accounting standard
 
 
 
 6,267
 6,267
Balance at March 31, 2019306,405
 $306
 $3,019,652
 $(10,665) $(402,916) $2,606,377
The accompanying notes are an integral part of these condensed consolidated financial statements.




SolarWinds Corporation
Condensed Consolidated Statements of Cash Flows
(In thousands)
(Unaudited)
Nine Months Ended September 30,Three Months Ended March 31,
2018 20172020 2019
Cash flows from operating activities      
Net loss$(87,323) $(44,105)
Adjustments to reconcile net loss to net cash provided by operating activities:   
Net income$415
 $3,145
Adjustments to reconcile net income to net cash provided by operating activities:   
Depreciation and amortization193,903
 187,086
67,768
 64,463
Provision for doubtful accounts1,991
 2,140
Provision for losses on accounts receivable3,014
 514
Stock-based compensation expense332
 49
11,268
 7,718
Amortization of debt issuance costs9,272
 14,226
2,288
 2,286
Loss on extinguishment of debt60,590
 18,559
Deferred taxes(14,085) (19,776)(8,744) (11,283)
(Gain) loss on foreign currency exchange rates12,747
 (49,648)983
 (1,308)
Other non-cash expenses (benefits)1,451
 3,452
(190) (687)
Changes in operating assets and liabilities, net of assets acquired and liabilities assumed in business combinations:      
Accounts receivable(13,963) 4,151
(4,084) (10,568)
Income taxes receivable(131) 1,470
(583) (250)
Prepaid and other current assets(1,931) 4,497
Prepaid and other assets(4,092) (4,326)
Accounts payable(3,958) (3,130)(3,047) 479
Accrued liabilities and other9,745
 (8,783)(5,800) (10,798)
Accrued interest payable(10,516) 255
(45) 573
Income taxes payable(16,112) 768
4,566
 2,546
Deferred revenue22,291
 24,249
14,739
 20,054
Other long-term liabilities1,779
 439
(85) 805
Net cash provided by operating activities166,082
 135,899
78,371
 63,363
Cash flows from investing activities      
Maturities of investments
 2,000
Purchases of property and equipment(12,794) (6,340)(6,536) (4,570)
Purchases of intangible assets(2,082) (3,158)(1,694) (1,240)
Acquisitions, net of cash acquired(60,578) (23,999)
Proceeds from sale of cost method investment10,715
 
Other investing activities
 235
Net cash used in investing activities(64,739) (31,497)(8,230) (5,575)
Cash flows from financing activities      
Proceeds from issuance of common stock and incentive restricted stock1,723
 108
Proceeds from issuance of common stock under employee stock purchase plan2,357
 
Repurchase of common stock and incentive restricted stock(568) (374)(1,571) (8)
Exercise of stock options13
 
51
 36
Premium paid on debt extinguishment(22,725) 
Proceeds from credit agreement626,950
 3,500
Repayments of borrowings from credit agreement(694,925) (32,714)(4,975) (4,975)
Payment of debt issuance costs(5,561) (1,288)
Payment for offering costs(2,194) 
Net cash used in financing activities(97,287) (30,768)(4,138) (4,947)
Effect of exchange rate changes on cash and cash equivalents(3,439) 8,042
(2,420) (996)
Net increase in cash and cash equivalents617
 81,676
63,583
 51,845
Cash and cash equivalents      
Beginning of period277,716
 101,643
173,372
 382,620
End of period$278,333
 $183,319
$236,955
 $434,465
      
Supplemental disclosure of cash flow information      
Cash paid for interest$114,148
 $109,203
$21,972
 $25,423
Cash paid for income taxes$8,045
 $3,741
$6,035
 $8,635
The accompanying notes are an integral part of these condensed consolidated financial statements.

9

SolarWinds Corporation
Notes to Condensed Consolidated Financial Statements (Unaudited)






1. Organization and Nature of Operations
SolarWinds Corporation, a Delaware corporation, and its subsidiaries (“Company” or “Successor”, “we,” “us” and “our”) is a leading provider of information technology, or IT, infrastructure management software. References to “we,” “us” and “our” refer to the Company. Our products give organizations worldwide, regardless of type, size or IT infrastructure complexity, the power to monitor and manage the performance of their IT environments, whether on-premise, in the cloud, or in hybrid infrastructure models. Our approach, which we refer to as the SolarWinds Model, combines powerful, scalable, affordable, easy to use products with high-velocity, low-touch sales. We’ve built our business to enable the technology professionals who use our products to manage “all things IT.” Our range of customers has expanded over time fromto include network and systems engineers, to a broad set of technology professionals, such as database administrators, storage administrators, web operatorsDevOps and DevOpsservice desk professionals, as well as managed service providers, or MSPs. Our SolarWinds Model enables us to sell our products for use in organizations ranging in size from very small businesses to large enterprises.
Initial Public Offering
In October 2018, we completed our initial public offering, or IPO, in which we sold and issued 25,000,000 shares of our common stock at an issue price of $15.00 per share. Upon the closing of our IPO, all shares of Class A Common Stock that were outstanding immediately prior to the closing of the offering converted into shares of common stock in accordance with the terms of our certificate of incorporation. In addition, we converted the accrued and unpaid dividends on the Class A Common Stock into shares of common stock equal to the result of the accrued and unpaid dividends on each share of Class A Common Stock, divided by the conversion price of $19.00 per share. See Note 13. Subsequent Eventsfor additional details. The condensed consolidated financial statements as of September 30, 2018, including share and per share amounts, do not give effect to the sale of shares in connection with the IPO or conversion of Class A Common Stock as the IPO was completed subsequent to September 30, 2018.
2. Summary of Significant Accounting Policies
We prepared our interim condensed consolidated financial statements in conformity with United States of America generally accepted accounting principles, or GAAP, and the reporting regulations of the Securities and Exchange Commission, or the SEC. They do not include all of the information and footnotes required by GAAP for complete financial statements. The accompanying condensed consolidated financial statements include the accounts of SolarWinds Corporation and the accounts of its wholly owned subsidiaries. We have eliminated all intercompany balances and transactions.
The interim financial information is unaudited, but reflects all normal adjustments that are, in our opinion, necessary to provide a fair statement of results for the interim periods presented. This interim information should be read in conjunction with the audited consolidated financial statements in our Annual Report on Form 10-K for the year ended December 31, 2017, contained in our final prospectus dated October 18, 2018 and filed with the SEC on October 22, 2018 pursuant to Rule 424(b) of the Securities Act of 1933, as amended.2019.
Use of Estimates
The preparation of financial statements in conformity with GAAP requires our management to make estimates and assumptions that affect the reported amounts and the disclosure of assets and liabilities at the date of the financial statements and the reported amounts of revenue and expenses during the reporting periods. The impact from the rapidly changing market and economic conditions due to the coronavirus disease 2019, or COVID-19, pandemic on our business, results of operations and financial condition is uncertain. We have made estimates of the impact of the COVID-19 pandemic within our financial statements as of and for the three months ended March 31, 2020 which did not result in material adjustments. The estimates assessed included, but were not limited to, allowances for credit losses, the carrying values of goodwill and intangible assets and other long-lived assets, valuation allowances for tax assets and revenue recognition and may change in future periods. The actual results that we experience may differ materially from our estimates. The accounting estimates that require our most significant, difficult and subjective judgments include:
the valuation of goodwill, intangibles, long-lived assets and contingent consideration;
revenue recognition;
stock-based compensation; and
income taxes; andtaxes.
loss contingencies.Recently Adopted Accounting Pronouncements
Foreign Currency Translation
The functional currency of our foreign subsidiaries is determined in accordance with authoritative guidance issued byOn January 1, 2020 we adopted the Financial Accounting Standards Board, or FASB. We translate assetsFASB, Accounting Standards Codification ("ASC") No. 2017-04 "Intangibles-Goodwill and liabilities for these subsidiaries at exchange rates in effect at the balance sheet date. We translate income and expense accounts for these subsidiaries at the average monthly exchange rates for the periods. We record resulting translation adjustments as a component of accumulated other comprehensive income (loss) within stockholders’ equity (deficit). We record gains and losses from currency transactions denominated in currencies other than the functional currency as other income (expense) in our consolidated statements of operations. There were no equity transactions

10

SolarWinds Corporation
Notes to Condensed Consolidated Financial Statements (Unaudited)


denominated in foreign currencies for the three and nine months ended September 30, 2018 and 2017. Local currency transactions of international subsidiaries that have the U.S. dollar as the functional currency are remeasured into U.S. dollars using current rates of exchange for monetary assets and liabilities and historical rates of exchange for non-monetary assets and liabilities.
We recorded an immaterial net transaction loss related to the remeasurement of monetary assets and liabilities for the three months ended September 30, 2018 and a net transaction gain of $14.3 million for the three months ended September 30, 2017 within our consolidated statements of operations. We recorded a net transaction loss related to the remeasurement of monetary assets and liabilities of $14.0 million and a net transaction gain of $48.2 million within our consolidated statements of operations for the nine months ended September 30, 2018 and 2017, respectively.
As of July 1, 2018, we changed our assertion regarding the planned settlement of a certain intercompany loan. We have evaluated our investment strategy in light of our global treasury plans and the new Tax Act (as defined below) and have determined there is no need to settle the principal related to the loan. The intercompany loan has been designated as long-term based on the assertion that settlement is not plannedOther," or anticipated in the foreseeable future. Therefore, beginning on July 1, 2018, the foreign currency transaction gains and losses resulting from the remeasurement of this long-term intercompany loan denominated in a currency other than the subsidiary's functional currency are recognized as a component of accumulated other comprehensive income (loss). In the three months ended September 30, 2018, a foreign currency translation adjustment of $3.3 million was recognized as a component of accumulated other comprehensive income related to this long-term intercompany loan.
Recent Accounting Pronouncements Not Yet Adopted
Under the Jumpstart our Business Startups Act, or the JOBS Act, emerging growth companies can delay adopting new or revised accounting standards until such time as those standards apply to non-public companies. We intend to take advantage of the longer phase-in periods for the adoption of new or revised financial accounting standards permitted under the JOBS Act until we are no longer an emerging growth company.
In May 2014, FASB issued “Revenue from Contracts with Customers,”ASC 350, which replaced all existing revenue guidance, including prescriptive industry-specific guidance. This standard’s core principle is that an entity will recognize revenue when it transfers promised goods or services to customers in an amount that reflects the consideration to which the entity expects to be entitled in exchange for those goods or services. Entities will need to apply more judgment and make more estimates than under the previous guidance. In July 2015, FASB deferred the effective date for all entities by one year, making the guidance for non-public companies effective for annual reporting periods beginning after December 15, 2018. Early adoption is permitted to the original effective date of December 15, 2016. The standard permits the use of either a full-retrospective or a modified-retrospective transition method. We will adopt the new standard effective first quarter 2019. Management anticipates using the modified-retrospective method for adoption.
In preparation for this planned adoption, we have been evaluating the impact of the new standard to our financial statements and accompanying disclosures in the notes to our consolidated financial statements. Our assessment of the impact includes an evaluation of the five-step process set forth in the new standard along with the enhancement of disclosures that will be required. We are in the process of executing our plan for implementing the standard, which includes identifying customer contracts within the scope of the new standard, identifying performance obligations within those customer contracts, and evaluating the impact of incremental variable consideration paid to obtain those customer contracts. We have also undertaken a comprehensive review of all contracts that fall under the scope of the new standard. We are continuing our review of in-scope contracts and reviewing all potential impacts of the standard, including the tax related impact.

11

SolarWinds Corporation
Notes to Condensed Consolidated Financial Statements (Unaudited)


Based on analysis performed to date, we expect that adoption of the new standard will result in changes to the classification and timing of our revenue recognition. The most significantly impacted areas are the following:
License and Recurring Revenue. Under the new guidance, the requirement to establish VSOE to recognize license revenue separately from the other elements is eliminated. This change is expected to impact the allocation of the transaction price and timing of our revenue recognition between deliverables, or performance obligations, within an arrangement. In addition, we will recognize time-based license revenues upon the transfer of the license and the associated maintenance revenue over the contract period under the new standard instead of recognizing both the license and maintenance revenue ratably over the contract period. We expect the overall adoption impact to total revenue to be immaterial, though we do expect some changes to the timing and classification between license and recurring revenues. Additionally, some deferred revenue, primarily from arrangements involving time-based licenses, will never be recognized as revenue and instead will be a cumulative effect adjustment within accumulated deficit. We expect an immaterial reduction to the deferred revenue balance as a cumulative effect adjustment upon adoption.
Contract Acquisition Costs. We expense all sales commissions as incurred under current guidance. The new guidance requires the deferral and amortization of certain incremental costs incurred to obtain a contract. This guidance will require us to capitalize and amortize certain sales commission costs over the remaining contractual term or over an expected period of benefit, which we have determined to be approximately three to six years. As part of the transition to the new guidance, we will recognize a contract asset as a cumulative effect adjustment upon adoption.
We do not expect the changes described above to have a material impact on our quarterly or annual consolidated financial statements, however the exact impact of the new standard will be dependent on facts and circumstances that could vary from quarter to quarter.
In February 2016, FASB issued an accounting standard to provide updated guidance requiring the recognition of all lease assets and liabilities on the balance sheet. The accounting standard required the use of a modified retrospective transition method. In July 2018, FASB issued additional guidance that provides entities with an optional transition method in which an entity can apply the new standard at the adoption date and recognize a cumulative-effect adjustment to the opening balance retained earnings in the period of adoption. The updated accounting guidance is effective for non-public companies for fiscal years beginning after December 15, 2019 and interim periods beginning the following year. Early adoption is permitted and the standard provides for certain practical expedients. We expect to adopt the updated guidance in fiscal year 2020. Our evaluation of the new standard will extend into future periods and we will update our disclosures, including the expected impacts of the new standard, as we progress towards the required adoption date.
In January 2017, FASB issued an accounting standard to simplifysimplifies the accounting for goodwill impairment. The new guidance removes step two of the two-step quantitative goodwill impairment test, which requires a hypothetical purchase price allocation. The updated guidance is effective for non-public companies for fiscal years beginning after December 15, 2021 and may be adopted early for any interim or annual goodwill impairment tests performed after January 1, 2017. We expect to adopt the updated guidance in fiscal year 2022. We dostandard did not believe that this standard will have a material impact on our condensed consolidated financial statements.statements for the three months ended March 31, 2020.
Fair Value Measurements
We apply the authoritative guidance on fair value measurements for financial assets and liabilities that are measured at fair value on a recurring basis and non-financial assets and liabilities, such as goodwill, intangible assets and property, plant and equipment that are measured at fair value on a non-recurring basis.
SolarWinds Corporation
Notes to Condensed Consolidated Financial Statements (Unaudited)


The guidance establishes a three-tiered fair value hierarchy that prioritizes inputs to valuation techniques used in fair value calculations. The three levels of inputs are defined as follows:
Level 1: Unadjusted quoted prices for identical assets or liabilities in active markets accessible by us.
Level 2: Inputs that are observable in the marketplace other than those inputs classified as Level 1.
Level 3: Inputs that are unobservable in the marketplace and significant to the valuation.
See Note 5.4. Fair Value Measurementsfor a summary of our financial instruments accounted for at fair value on a recurring basis. The carrying amounts reported in our consolidated balance sheets for cash, accounts receivable, accounts payable and other accrued expenses approximate fair value due to relatively short periods to maturity.

12

SolarWinds Corporation
Notes to Condensed Consolidated Financial Statements (Unaudited)


Deferred Offering Costs
Deferred offering costs, primarily consisting of legal, accounting, printer, and other direct fees and costs, related to our proposed initial public offering are capitalized. The deferred offering costs were offset against proceeds from our initial public offering upon the closing of the offering in October 2018. As of September 30, 2018, we have capitalized $2.2 million of offering costs in the consolidated balance sheet. As of December 31, 2017, we had not yet capitalized any offering costs in the consolidated balance sheet.
Accumulated Other Comprehensive Income (Loss)
Changes in accumulated other comprehensive income (loss) by component are summarized below:
 Foreign Currency Translation Adjustments Accumulated Other Comprehensive Income (Loss)
    
 (in thousands)
Balance at December 31, 2019$(5,247) $(5,247)
Other comprehensive gain (loss) before reclassification(30,429) (30,429)
Amount reclassified from accumulated other comprehensive income (loss)
 
Net current period other comprehensive income (loss)(30,429) (30,429)
Balance at March 31, 2020$(35,676) $(35,676)

Deferred Revenue
Details of our total deferred revenue balance was as follows:
 Total Deferred Revenue
  
 (in thousands)
Balance at December 31, 2019$343,400
Deferred revenue recognized(120,363)
Additional amounts deferred132,515
Balance at March 31, 2020$355,552

We expect to recognize revenue related to remaining performance obligations as follows:
 Revenue Recognition Expected by Period
 Total 
Less than 1
year
 1-3 years 
More than
3 years
        
 (in thousands)
Expected recognition of deferred revenue$355,552
 $323,168
 $31,669
 $715


SolarWinds Corporation
Notes to Condensed Consolidated Financial Statements (Unaudited)

 Foreign Currency Translation Adjustments Accumulated Other Comprehensive Income (Loss)
    
 (in thousands)
Balance at December 31, 2017$75,294
 $75,294
Other comprehensive gain (loss) before reclassification(36,089) (36,089)
Amount reclassified from accumulated other comprehensive income (loss)
 
Net current period other comprehensive income (loss)(36,089) (36,089)
Balance at September 30, 2018$39,205
 $39,205

Deferred Commissions
Details of our deferred commissions balance was as follows:
  (in thousands)
Balance at December 31, 2019 $10,624
Commissions capitalized 1,957
Amortization recognized (821)
Balance at March 31, 2020 $11,760
    
 March 31, December 31,
 2020 2019
    
Classified as:(in thousands)
Current$2,883
 $2,543
Non-current8,877
 8,081
Total deferred commissions$11,760
 $10,624

Cost of Revenue
Amortization of acquired technologies. Acquired Technologies. Amortization of acquired technologies included in cost of revenue relate to our licensed products and subscription products as follows:
 Three Months Ended March 31,
 2020 2019
    
 (in thousands)
Amortization of acquired license technologies$35,572
 $35,837
Amortization of acquired subscription technologies8,920
 7,980
Total amortization of acquired technologies$44,492
 $43,817
 Three Months Ended September 30, Nine Months Ended
September 30,
 2018 2017 2018 2017
        
 (in thousands)
Amortization of acquired license technologies$36,061
 $36,232
 $108,974
 $106,487
Amortization of acquired subscription technologies7,774
 7,281
 23,147
 21,294
Total amortization of acquired technologies$43,835
 $43,513
 $132,121
 $127,781

3. Acquisitions
In the nine months ended September 30, 2018, we completed acquisitions for a combined purchase price of approximately $62.9 million in cash, including $2.4 million of cash acquired. The acquisitions were funded with available cash on hand. We incurred $0.9 million in acquisition related costs, which are included in general and administrative expense for the nine months ended September 30, 2018. Goodwill for these acquisitions is not deductible for tax purposes.
The initial determination of the fair value of the assets acquired and liabilities assumed is based on a preliminary valuation and the estimates and assumptions for these items are subject to change as we obtain additional information during the measurement period. Subsequent changes to the purchase price or other fair value adjustments determined during the measurement period will be recorded as an adjustment to goodwill.
The amounts of revenue and net loss related to these acquisitions included in our condensed consolidated financial statements from the effective date of the respective acquisitions are insignificant for the nine months ended September 30, 2018. Pro forma information for these acquisitions have not been provided because the impact of the historical financials on our revenue, net loss and loss per share is not material.



13

SolarWinds Corporation
Notes to Condensed Consolidated Financial Statements (Unaudited)


The following table summarizes the consideration paid and the amounts recognized for the assets acquired and liabilities assumed for our acquisitions completed in the nine months ended September 30, 2018:
 
Total
Fair Value
 (in thousands)
Current assets, including cash acquired$4,577
Deferred tax asset1,462
Fixed assets1,272
Identifiable intangible assets18,412
Goodwill41,789
Current liabilities(1,628)
Deferred revenue(2,944)
Total consideration$62,940
The following table summarizes the fair value of the acquired identifiable intangible assets and weighted-average useful life:
 Fair Value Weighted-average useful life
 (in thousands) (in years)
Developed product technologies$13,317
 5
Customer relationships4,805
 4
Tradenames290
 3
Total identifiable intangible assets$18,412
  
4. Goodwill and Intangible Assets
Goodwill
The following table reflects the changes in goodwill for the ninethree months ended September 30, 2018:March 31, 2020:
 (in thousands)
Balance at December 31, 2019$4,058,198
Foreign currency translation and other adjustments(24,391)
Balance at March 31, 2020$4,033,807
 (in thousands)
Balance at December 31, 2017$3,695,640
Acquisitions41,789
Foreign currency translation and other adjustments(38,118)
Balance at September 30, 2018$3,699,311
The goodwill from acquisitions resulted primarily from our expectations that we will now be able to offer our customers additional products in new markets. Additionally, we expect the acquisitions will attract new customers for our entire line of products.

14

SolarWinds Corporation
Notes to Condensed Consolidated Financial Statements (Unaudited)


Intangible Assets
Intangible assets consisted of the following at September 30, 2018 and December 31, 2017:
 September 30, 2018 December 31, 2017
 
Gross
Carrying
Amount
 Accumulated
Amortization
 Net 
Gross
Carrying
Amount
 
Accumulated
Amortization
 Net
            
 (in thousands)
Developed product technologies$1,010,952
 $(452,420) $558,532
 $1,006,454
 $(324,196) $682,258
Customer relationships544,823
 (166,597) 378,226
 546,207
 (118,930) 427,277
Intellectual property764
 (109) 655
 547
 (59) 488
Trademarks84,800
 (1,218) 83,582
 85,257
 (1,075) 84,182
Customer backlog
 
 
 6,200
 (5,906) 294
Total intangible assets$1,641,339
 $(620,344) $1,020,995
 $1,644,665
 $(450,166) $1,194,499
Intangible asset amortization expense was as follows:
 Three Months Ended September 30, Nine Months Ended
September 30,
 2018 2017 2018 2017
        
 (in thousands)
Intangible asset amortization expense$60,360
 $60,559
 $182,459
 $177,721

5.4. Fair Value Measurements
The following table summarizes the fair value of our financial assets that were measured on a recurring basis as of September 30, 2018March 31, 2020 and December 31, 2017.2019. There have been no transfers between fair value measurement levels during the ninethree months ended September 30, 2018.March 31, 2020.
 
Fair Value Measurements at
September 30, 2018 Using
  
 
Quoted Prices in
Active Markets for Identical Assets
(Level 1)
 
Significant
Other
Observable
Inputs
(Level 2)
 
Significant
Unobservable
Inputs
(Level 3)
 Total
        
 (in thousands)  
Money market funds$67,100
 $
 $
 $67,100
 
Fair Value Measurements at
March 31, 2020 Using
  
 
Quoted Prices in
Active Markets
for Identical Assets
(Level 1)
 
Significant
Other
Observable
Inputs
(Level 2)
 
Significant
Unobservable
Inputs
(Level 3)
 Total
        
 (in thousands)  
Money market funds$110,000
 $
 $
 $110,000
Trading security
 
 5,087
 5,087
Total assets$110,000
 $
 $5,087
 $115,087
SolarWinds Corporation
Notes to Condensed Consolidated Financial Statements (Unaudited)

 
Fair Value Measurements at
December 31, 2017 Using
  
 
Quoted Prices in
Active Markets
for Identical Assets
(Level 1)
 
Significant
Other
Observable
Inputs
(Level 2)
 
Significant
Unobservable
Inputs
(Level 3)
 Total
        
 (in thousands)  
Money market funds$67,100
 $
 $
 $67,100

 
Fair Value Measurements at
December 31, 2019 Using
  
 
Quoted Prices in
Active Markets
for Identical Assets
(Level 1)
 
Significant
Other
Observable
Inputs
(Level 2)
 
Significant
Unobservable
Inputs
(Level 3)
 Total
        
 (in thousands)  
Money market funds$4,559
 $
 $
 $4,559
Trading security
 
 5,000
 5,000
Total assets$4,559
 $
 $5,000
 $9,559

As of September 30, 2018March 31, 2020 and December 31, 2017,2019, the carrying value of our long-term debt approximates its estimated fair value as the interest rate on the debt agreements is adjusted for changes in the market rates. See Note 6.5. Debt for additional information regarding our debt.

15

SolarWinds Corporation
Notes to Condensed Consolidated Financial Statements (Unaudited)


6.5. Debt
Debt Agreements
The following table summarizes information relating to our debt:
 March 31, December 31,
 2020 2019
 Amount Effective Rate Amount Effective Rate
        
 (in thousands, except interest rates)
Revolving credit facility$
 % $
 %
First Lien Term Loan (as amended) due Feb 20241,945,225
 3.74% 1,950,200
 4.55%
Total principal amount1,945,225
   1,950,200
  
Unamortized discount and debt issuance costs(34,606)   (36,894)  
Total debt1,910,619
   1,913,306
  
Less: Current portion of long-term debt(19,900)   (19,900)  
Total long-term debt$1,890,719
   $1,893,406
  
 September 30, December 31,
 2018 2017
 Amount Effective Rate Amount Effective Rate
        
 (in thousands, except interest rates)
Revolving credit facility$
 % $
 %
First Lien Term Loan (as amended) due Feb 20241,975,075
 5.24% 1,678,050
 5.07%
Second Lien Floating Rate Notes (as amended) due Feb 2024
 % 680,000
 10.14%
Second Lien Term Loan due Feb 2025315,000
 9.49% 
 %
Total principal amount2,290,075
   2,358,050
  
Unamortized discount and debt issuance costs(53,903)   (95,478)  
Total debt2,236,172
   2,262,572
  
Less: Current portion of long-term debt(19,900)   (16,950)  
Total long-term debt$2,216,272
   $2,245,622
  
Senior Secured Debt
Senior Secured First Lien Credit Facilities
On February 5, 2016, we were acquired by the Sponsors in a take private transaction, or the Take Private. In connection with the Take Private, we entered into aOur first lien credit agreement, with Credit Suisse AG, Cayman Islands Branch, or Credit Suisse, as administrative agent and collateral agent, and a syndicate of institutional lenders and financial institutions, or Initial First Lien Credit Agreement.
In March 2018, we entered into Amendment No. 4 to the Initial First Lien Credit Agreement, or Amendment No. 4, which replaced the outstanding borrowings with a new $1.99 billion U.S. dollar term loan, or First Lien Term Loan. The Initial First Lien Credit Agreement, as amended, is referred to here as the First Lien Credit Agreement. The proceeds of the First Lien Term Loan were used to repay all outstanding borrowings including accrued interest under the existing First Lien Term Loan and a portion of the Second Lien Notes, including accrued interest and related transaction costs. In connection with Amendment No. 4, a loss on debt extinguishment of $21.4 million was recorded to other income (expense) in the consolidated statement of operations for the nine months ended September 30, 2018.
Theor First Lien Credit Agreement, provides for senior secured first lien credit facilities, consisting of the following as of September 30, 2018 of:March 31, 2020:
a $1.99 billion U.S. dollar term loan, or First Lien Term Loan, with a final maturity date of February 5, 2024; and
a $125.0 million revolving credit facility (with a letter of credit sub-facility in the amount of $35.0 million), or the Revolving Credit Facility, consisting of (i) a $100.0 million multicurrency tranche and (ii) a $25.0 million tranche available only in U.S. dollars, of which $7.5 million has a final maturity date of February 5, 2021 and $17.5 million has a final maturity date of February 5, 2022.
Borrowings under our Revolving Credit Facility bear interest at a floating rate which can be,is, at our option, either (1) a Eurodollar rate for a specified interest period plus an applicable margin of 3.00%2.50% or (2) a base rate plus an applicable margin of 2.00%. The applicable margins for Eurodollar rate and base rate borrowings are subject to reductions to 2.75% and 2.50%, and to 1.75% and 1.50%, respectively, based on our first lien net leverage ratio or based upon the completion of an initial public offering.respectively. The Eurodollar rate applicable to the Revolving Credit Facility is subject to a “floor” of 0.0%.
Borrowings under our First Lien Term Loan bear interest at a floating rate which can be,is, at our option, either (1) a Eurodollar rate for a specified interest period plus an applicable margin of 3.00%2.75% or (2) a base rate plus an applicable margin of 2.00%. The applicable margins for Eurodollar and base rate borrowings are each subject to a reduction to 2.75% and 1.75%, respectively, based

16

SolarWinds Corporation
Notes to Condensed Consolidated Financial Statements (Unaudited)


on our first lien net leverage ratio or based upon the completion of an initial public offering.respectively. The Eurodollar rate applicable to the First Lien Term Loan is subject to a “floor” of 0.0%.
The Eurodollar rate is equal to an adjusted London Interbank Offered Rate, or LIBOR, for a one-, two-, three- or six-month interest period with a LIBOR floor of 0%. The base rate for any day is a fluctuating rate per annum equal to the highest of (a) the rate of interest in effect for such day as publicly announced by Credit Suisse as its “prime rate” and (b) the federal funds effective rate in effect on such day plus 0.50% and (c) the one-month adjusted LIBOR plus 1.0% per annum.
The First Lien Term Loan requires equal quarterly repayments equal to 0.25% of the original principal amount.
SolarWinds Corporation
Notes to Condensed Consolidated Financial Statements (Unaudited)


In addition to paying interest on loans outstanding under the Revolving Credit Facility and the First Lien Term Loan, we are required to pay a commitment fee of 0.50% per annum of unused commitments under the Revolving Credit Facility. The commitment fee is subject to a reduction to 0.375% per annum based on our first lien net leverage ratio.
The First Lien Credit Agreement contains a number of covenants that, among other things, restrict, subject to certain exceptions, our ability to: incur additional indebtedness; incur liens; engage in mergers, consolidations, liquidations or dissolutions; pay dividends and distributions on, or redeem, repurchase or retire our capital stock; and make certain investments, acquisitions, loans, or advances. In addition, the terms of the First Lien Credit Agreement include a financial covenant which requires that, at the end of each fiscal quarter, if the aggregate amount of borrowings under the Revolving Credit Facility exceeds 35% of the aggregate commitments under the Revolving Credit Facility, our first lien net leverage ratio cannot exceed 7.40 to 1.00. The First Lien Credit Agreement also contains certain customary representations and warranties, affirmative covenants and events of default. As of September 30, 2018,March 31, 2020, we were in compliance with all covenants of the First Lien Credit Agreement.
The following table summarizes the future minimum principal payments under the First Lien Term Loan outstanding as of September 30, 2018:
 As of September 30, 2018
  
 (in thousands)
2018$4,975
201919,900
202019,900
202119,900
202219,900
Thereafter1,890,500
Total minimum principal payments$1,975,075
Senior Secured Second Lien Credit Facility
In March 2018, we terminated the agreements governing our senior secured second lien floating rate notes, or the Second Lien Notes, and repaid or exchanged the then-outstanding principal on our Second Lien Notes of $680.0 million and replaced the Second Lien Notes with a new second lien credit agreement, or the Second Lien Credit Agreement, with Wilmington Trust, National Association or Wilmington Trust, as administrative agent and collateral agent, and certain other financial institutions. The Second Lien Credit Agreement provides for a $315.0 million U.S. dollar term loan, or the Second Lien Term Loan, with a final maturity of February 5, 2025 and does not require periodic principal payments. In connection with the redemption and exchange of our Second Lien Notes, a loss on debt extinguishment of $39.2 million, which includes a $22.7 million redemption premium, was recorded to other income (expense) in the consolidated statement of operations for the nine months ended September 30, 2018.
The borrowings under the Second Lien Term Loan bear interest at a floating rate which can be, at our option, either (1) a Eurodollar rate for a specified interest period plus an applicable margin of 7.25% or (2) a base rate plus an applicable margin of 6.25%. The Eurodollar rate is equal to the adjusted LIBOR Rate for a one-, two-, three or six-month interest period. The base rate for any day is a fluctuating rate per annum equal to the rate last quoted by the Wall Street Journal as the “Prime Rate” in the United States, or if the Wall Street Journal ceases to quote such rate, the highest per annum interest rate published by the Federal Reserve Board as “bank prime loan” rate or, if such rate is no longer quoted therein (as determined by Wilmington Trust) or any similar release by the Federal Reserve Board (as determined by Wilmington Trust).

17

SolarWinds Corporation
Notes to Condensed Consolidated Financial Statements (Unaudited)


The Second Lien Credit Agreement contains a number of covenants that, among other things, restrict, subject to certain exceptions, our ability to: incur additional indebtedness; incur liens; engage in mergers, consolidations, liquidations or dissolutions; pay dividends and distributions on, or redeem, repurchase or retire our capital stock; or make investments, acquisitions, loans, or advances. The Second Lien Credit Agreement also contains certain customary representations and warranties, affirmative covenants and events of default. As of September 30, 2018, we were in compliance with all covenants of the Second Lien Credit Agreement.
In October 2018, we completed our IPO and used a portion of the net proceeds from the offering to repay the $315.0 million in borrowings outstanding under our Second Lien Term Loan. See Note 13. Subsequent Eventsfor additional information.
7. Redeemable Convertible Class A Common Stock
Class A Common Stock accrued dividends at a rate of 9% per annum and had a liquidation preference equal to $1,000 per share plus any accrued and unpaid dividends. Prior to the conversion of the Class A Common Stock into common stock, in a future liquidation event, such as a sale, the holders of the Class A Common Stock would have been entitled to payment up to the amount of the liquidation preference and holders of the Class B Common Stock would have been entitled to the residual value of the Company.
Cumulative undeclared and unpaid dividends on Class A Common Stock totaled $702.5 million and $485.9 million at September 30, 2018 and December 31, 2017, respectively. Redeemable convertible Class A Common Stock was recorded at liquidation value plus accrued, unpaid dividends in our consolidated balance sheets.
Immediately prior to the completion of our IPO in October 2018, we converted each outstanding share of our Class A Common Stock into a number of shares of common stock equal to the result of the liquidation value of such share of Class A Common Stock, divided by $19.00 per share. The liquidation value for each share of Class A Common Stock was equal to $1,000. At the time of the conversion of the Class A Common Stock, we converted $717.4 million of accrued and unpaid dividends on the Class A Common Stock into 37,758,109 shares of common stock equal to the result of the accrued and unpaid dividends on each share of Class A Common Stock, divided by $19.00 per share. See Note 13. Subsequent Eventsfor additional information regarding the conversion of our Class A Common Stock.
8. Stockholders’ Deficit and Stock-Based Compensation
Common Stock
As of September 30, 2018, the Company had authorized capital stock of 238,755,000 shares consisting of 5,755,000 shares of Class A Common Stock, par value $0.001 per share, or Class A Common Stock, and 233,000,000 shares of Class B Common Stock, par value of $0.001 per share, or Class B Common Stock. See Note 13. Subsequent Eventsfor additional information regarding the conversion of our Class A Common Stock and Class B Common Stock into common stock immediately prior to the completion of our IPO.
2016 Equity Plan
Equity awards to the Company’s employees, consultants, directors, managers and advisors are issued by the Company. The board of directors adopted, and the stockholders approved, the SolarWinds Corporation Equity Plan, or 2016 Plan, in June 2016. Under the 2016 Plan, the Company is able to sell or grant shares of Class A Common Stock and Class B Common Stock and common stock-based awards, including nonqualified stock options, to the Company’s employees, consultants, directors, managers and advisors.
The Company has issued common stock-based incentive awards, consisting of nonqualified stock options exercisable for shares of Class B Common Stock and restricted shares of Class B Common Stock, under the 2016 Plan to employees and certain members of the Company’s board of directors. As of September 30, 2018, common stock-based incentive awards of 8,241,934 were outstanding under the 2016 Plan consisting of 3,199,400 stock options and 5,042,534 shares of restricted Class B Common Stock and 502,833 shares of Class B Common Stock were reserved for future equity incentive awards under the 2016 Plan. For the nine months ended September 30, 2018, the Company repurchased 250,333 shares of vested and unvested restricted Class B Common Stock upon employee terminations.

18

SolarWinds Corporation
Notes to Condensed Consolidated Financial Statements (Unaudited)


Stock Option Awards
Option grant activity under the 2016 Plan was as follows:
 
Number of
Shares
Outstanding
 
Weighted-
Average
Exercise
Price
 
Aggregate
Intrinsic
Value
(in thousands)
 
Weighted-
Average
Remaining
Contractual
Term
(in years)
Outstanding balances at December 31, 20172,156,550
 $0.45
    
Options granted1,327,475
 3.40
    
Options exercised(38,600) 0.35
    
Options forfeited(231,075) 0.94
    
Options expired(30,050) 0.30
    
Outstanding balances at September 30, 20183,184,300
 $1.65
    
Options exercisable at September 30, 2018618,250
 $0.41
 $5,980
 8.17
Options vested and expected to vest at September 30, 20183,184,300
 $1.65
 $26,856
 8.84
Additional information regarding options follows (in thousands except for per share amounts):
 Nine Months Ended September 30,
 2018
Weighted-average grant date fair value per share of options granted during the period$1.98
Aggregate intrinsic value of options exercised during the period302
Aggregate fair value of options vested during the period102
Stock-based compensation expense related to stock option awards recorded for the three and nine months ended September 30, 2018 and 2017 was immaterial. The unrecognized stock-based compensation expense related to unvested stock options and subject to recognition in future periods was approximately $2.5 million and $0.3 million as of September 30, 2018 and December 31, 2017, respectively. We expect to recognize this expense over weighted average periods of approximately 3.5 years and 3.8 years at September 30, 2018 and December 31, 2017, respectively.
Restricted Stock
The following table summarizes information about employee restricted stock activity subject to vesting under the 2016 Plan:
Number of
Shares
Outstanding
Unvested balances at December 31, 20175,789,401
Restricted stock granted and issued820,500
Restricted stock vested(1,371,334)
Restricted stock repurchased - unvested shares(196,033)
Unvested balances at September 30, 20185,042,534
Restricted stock is purchased at fair market value by the employee and Class B Common Stock is issued at the date of grant. The weighted-average grant date fair market value of restricted Class B Common Stock purchased was $2.10 per share for the nine months ended September 30, 2018. Restricted stock is subject to certain restrictions, such as vesting and a repurchase right. The Class B Common Stock acquired by the employee is restricted stock because vesting is conditioned upon (i) continued employment through the applicable vesting date and (ii) for employees at the level of group vice president and above, the achievement of certain financial performance targets determined by the board of directors. The restricted stock is subject to repurchase in the event the stockholder ceases to be employed or engaged (as applicable) by the Company for any reason or in the event of a change of control or due to certain regulatory burdens. As the restricted stock is purchased at fair market value at the time of grant, there is no stock-based compensation expense recognized related to these awards. The related liability for unvested

19

SolarWinds Corporation
Notes to Condensed Consolidated Financial Statements (Unaudited)


shares is included in other long-term liabilities on the consolidated balance sheet and was $2.9 million and $1.7 million as of September 30, 2018 and December 31, 2017. See Note 13. Subsequent Eventsfor additional information regarding the adoption of our 2018 Equity Incentive Plan.
9. Net Loss6. Earnings Per Share
A reconciliation of the number of shares in the calculation of basic and diluted lossearnings per share follows:
 Three Months Ended March 31,
 2020 2019
    
 (in thousands)
Basic earnings per share   
Numerator:   
Net income$415
 $3,145
Earnings allocated to unvested restricted stock(3) (42)
Net income available to common stockholders$412
 $3,103
Denominator:   
Weighted-average common shares outstanding used in computing basic earnings per share308,937
 305,653
    
Diluted earnings per share   
Numerator:   
Net income available to common stockholders$412
 $3,103
Denominator:   
Weighted-average shares used in computing basic earnings per share308,937
 305,653
Add dilutive impact of employee equity plans3,928
 4,130
Weighted-average shares used in computing diluted earnings per share312,865
 309,783
 Three Months Ended September 30, Nine Months Ended
September 30,
 2018 2017 2018 2017
        
 (in thousands)
Basic net loss per share       
Numerator:       
Net income (loss)$(398) $1,637
 $(87,323) $(44,105)
Accretion of dividends on Class A common stock(74,608) (68,264) (216,621) (198,205)
Net loss available to common stockholders$(75,006) $(66,627) $(303,944) $(242,310)
Denominator:       
Weighted-average Class B common shares outstanding used in computing basic net loss per share102,078
 100,759
 101,915
 100,330
Diluted net loss per share       
Numerator:       
Net loss available to common stockholders$(75,006) $(66,627) $(303,944) $(242,310)
Denominator:       
Weighted-average shares used in computing basic net loss per share102,078
 100,759
 101,915
 100,330
Add options and restricted stock units to purchase common stock
 
 
 
Weighted-average shares used in computing diluted net loss per share102,078
 100,759
 101,915
 100,330

The following weighted averageweighted-average outstanding shares of common stock equivalents were excluded from the computation of the diluted net lossincome per share attributable to common stockholders for the periods presented because their effect would have been anti-dilutive or for which the performance condition had not been met at the end of the period:
 Three Months Ended March 31,
 2020 2019
    
 (in thousands)
Stock options to purchase common stock247
 369
Performance-based stock options to purchase common stock84
 130
Non-vested restricted stock incentive awards1,669
 2,908
Performance-based non-vested restricted stock incentive awards845
 1,282
Restricted stock units5,650
 4,675
Performance stock units677
 957
Employee stock purchase plan177
 
Total anti-dilutive shares9,349
 10,321

SolarWinds Corporation
Notes to Condensed Consolidated Financial Statements (Unaudited)

 Three Months Ended September 30, Nine Months Ended
September 30,
 2018 2017 2018 2017
        
 (in thousands)
Stock options to purchase common stock2,782
 1,816
 2,525
 1,509
Performance-based stock options to purchase common stock316
 116
 267
 96
Non-vested restricted stock incentive awards3,512
 3,410
 3,435
 3,605
Performance-based non-vested restricted stock incentive awards1,537
 2,260
 1,566
 2,601
Total anti-dilutive shares8,147
 7,602
 7,793
 7,811

Class A Common Stock was not included in the basic or diluted earnings (loss) per share calculations as it was contingently convertible upon a future event. The calculation of diluted earnings per share requires us to make certain assumptions related to the use of proceeds that would be received upon the assumed exercise of stock options.options or purchase of restricted stock or proceeds from the employee stock purchase plan.
10. Related Party Transactions
Management Fee Agreement with Silver Lake Management, Thoma Bravo and TB Partners
On February 5, 2016, we entered into a Management Fee Agreement with Silver Lake Management Company IV, L.L.C. (Silver Lake Management), Thoma Bravo, LLC (Thoma Bravo) and Thoma Bravo Partners XI, L.P. (TB Partners and, collectively with Silver Lake Management and Thoma Bravo, the Managers), pursuant to which the Managers provided business and organizational strategy and financial and advisory services. Under the Management Fee Agreement, we paid to the Managers quarterly payments of $2.5 million in the aggregate, plus fees for certain corporate transactions in the Managers’ discretion. Each

20

SolarWinds Corporation
Notes to Condensed Consolidated Financial Statements (Unaudited)


payment of fees under the Management Fee Agreement was allocated among the Managers as follows: 50% to Silver Lake Management, 40.73% to Thoma Bravo and 9.27% to TB Partners. We also reimbursed each of the Managers for all out-of-pocket costs incurred in connection with activities under the Management Fee Agreement, and we indemnified the Managers and their respective related parties from and against all losses, claims, damages and liabilities related to the performance of the Managers obligations under the Management Fee Agreement. The Management Fee Agreement terminated upon the consummation of the IPO in October 2018 and no future payments are required.
The following table details the management fees for the respective periods:
 Three Months Ended September 30, Nine Months Ended
September 30,
 2018 2017 2018 2017
        
 (in thousands)
Silver Lake Management$1,250
 $1,250
 $3,750
 $3,750
Thoma Bravo1,018
 1,018
 3,054
 3,054
TB Partners232
 232
 696
 696
 $2,500
 $2,500
 $7,500
 $7,500
11.7. Income Taxes
For the three months ended September 30, 2018March 31, 2020 and 2017,2019, we recorded income tax benefitexpense of $0.1$2.4 million and $3.1$0.6 million, respectively, resulting in an effective tax rate of 24.0%85.3% and 215.4%, respectively. For the nine months ended September 30, 2018 and 2017, we recorded income tax benefit of $20.0 million and $12.5 million, respectively, resulting in an effective tax rate of 18.7% and 22.0%15.2%, respectively. The decreaseincrease in the effective tax rate for the three and nine months ended September 30, 2018March 31, 2020 compared to the same periodsperiod in 2017 were generally a result of the lower U.S. corporate tax rate attributable2019 was primarily due to the Tax Cuts and Jobs Act, orimpact of having a full valuation allowance against the Tax Act, as well as discrete items related to expired statutes in various jurisdictions.
The Tax Act reduces the U.S. federal corporate tax rate from 35% to 21%, requires companies to pay a one-time transition tax on earnings of certain foreign subsidiaries that have not been taxed previously in the U.S., and creates new taxes on certain foreign sourced earnings. We are required to recognize the effect of the tax law changes in the period of enactment, such as determining the transition tax, re-measuring our U.S. deferred tax assets and liabilities as well as reassessing the net realizability of our deferred tax assets and liabilities. In December 2017, the SEC staff issued Staff Accounting Bulletin No. 118, Income Tax Accounting Implications of the Tax Cuts and Jobs Act (SAB 118), which allows us to record provisional amounts during a measurement period not to extend beyond one year of the enactment date. Duerelated to the timing of the enactment and the complexity involved in applying the provisions of the Tax Act, the Company made reasonable estimates of the effects and recorded provisional amounts in our consolidated financial statements for the year ended December 31, 2017.
As the Company collects and prepares the necessary data, interprets the Tax Act and reviews any additional guidance issued by the U.S. Treasury Department, state taxation authorities and other standard-setting bodies, the Company may make adjustmentscurrent period losses related to the provisional amounts noted above which may materially impact its provision for income taxes from continuing operationsentities acquired in the period in which the adjustments are made. The accounting for the tax effects of the Tax Act will beSAManage Ltd., or Samanage, acquisition completed in 2018.April 2019.
Our policy is to include interest and penalties related to unrecognized tax benefits as a component of income tax expense. At September 30, 2018,March 31, 2020, we had accrued interest and penalties related to unrecognized tax benefits of approximately $3.8$5.8 million.
We file U.S., state and foreign income tax returns in jurisdictions with varying statutes of limitations. The 2011 through 20172018 tax years generally remain open and subject to examination by federal tax authorities. The 20102011 through 20172019 tax years generally remain open and subject to examination by the state tax authorities and foreign tax authorities. We are currently under examination by the IRS for the tax years 2011 through the period ending February 2016. We are under audit by the Indian Tax Authority for the 2014 and 2017 tax years. We are currently under audit by the California Franchise Tax Board for the 2012 through 2014 tax years and the Massachusetts Department of Revenue for the 2015 through February 2016 tax years. We were notified in December 2017February 2020 that the Swiss Tax AuthoritiesTexas Comptroller would audit the 20142015 through 20162018 tax years. This audit concluded in April 2018 with no adjustments. We are not currently under audit in any other taxing jurisdictions.
On July 24, 2018, U.S. Court of Appeals for the Ninth Circuit reversed the decision of27, 2015, the U.S. Tax Court issued an opinion in Altera Corp. v. Commissioner related to the treatment of stock-based compensation expense in an intercompany cost sharingcost-sharing arrangement. In February 2016, the U.S. Internal Revenue Service appealed the decision to the U.S. Court of Appeals for the Ninth Circuit. On AugustJune 7, 2018,2019, the Ninth Circuit withdrewreversed the opinion2015 decision of the U.S. Tax Court. Due to allow time for a reconstituted panelthe uncertainty surrounding the status of the current regulations, questions related to confer on this appeal. Until the reconstituted

21

SolarWinds Corporation
Notes to Condensed Consolidated Financial Statements (Unaudited)


panel issues a decision,scope of potential benefits or obligations, and the risk of the Tax Court's decision in Altera controls. As of September 30, 2018,being overturned upon appeal, we have not recorded any tax benefit or expense as of excluding stock-based compensation fromMarch 31, 2020. We will continue to monitor ongoing developments and potential impacts to our cost sharing agreement.consolidated financial statements.
Governments in certain countries where we do business have enacted legislation in response to the COVID-19 pandemic, including the Coronavirus Aid, Relief, and Economic Security Act, or “CARES Act," enacted by the United States on March 27, 2020. We are continuing to analyze these legislative developments and believe they have not had a material impact on our provision for income taxes for the three months ended March 31, 2020.
12.8. Commitments and Contingencies
Take Private Deferred Stock Payments
As a result of the Take Private, RSUs granted to certain of our employees under the existing stock plans not subject to accelerated vesting were cancelled and converted into the right to receive the per share price of $60.10 less applicable withholding taxes shortly after those RSUs would have vested based on the underlying original RSU vesting schedule and subject to continued employment of the holders of those RSUs. As of September 30, 2018, we had a liability for Take Private deferred stock payments recorded of $1.8 million included in accrued liabilities and other, related to the future payment for service provided. For the nine months ended September 30, 2018, we recognized $2.4 million of compensation expense and made cash payments of approximately $3.5 million to employees related to the deferred compensation. We expect to pay approximately $4.2 million through the year 2020. The expected future payment may differ from actual payment amounts due to future employee terminations.
Legal Proceedings
From time to time, we have been and may be involved in various legal proceedings arising in our ordinary course of business. In the opinion of management, resolution of any pending claims (either individually or in the aggregate) is not expected to have a material adverse impact on our consolidated financial statements, cash flows or financial position and it is not possible to provide an estimated amount of any such loss. However, the outcome of disputes is inherently uncertain. Therefore, although management considers the likelihood of such an outcome to be remote, an unfavorable resolution of one or more matters could materially affect our future results of operations or cash flows, or both, in a particular period.
13. Subsequent Events
Initial Public Offering
In October 2018, we completed our IPO, in which we sold and issued 25,000,000 shares of our common stock at an issue price of $15.00 per share. We raised a total of $375.0 million in gross proceeds from the offering, or approximately $353.0 million in net proceeds after deducting underwriting discounts and commissions of $17.8 million and estimated offering-related expenses of approximately $4.2 million. A portion of the net proceeds from the offering were used to repay the $315.0 million in borrowings outstanding under our Second Lien Term Loan. In connection with the voluntary prepayment of the Second Lien Term Loan, we paid a $14.2 million prepayment fee.
Upon the closing of our IPO, all 2,661,015 shares of Class A Common Stock that were outstanding immediately prior to the closing of such offering converted into 140,053,370 shares of common stock in accordance with the terms of our certificate of incorporation. In addition, we converted $717.4 million of accrued and unpaid dividends on the Class A Common Stock into 37,758,109 shares of common stock equal to the result of the accrued and unpaid dividends on each share of Class A Common Stock, divided by $19.00 per share. All outstanding shares of Class B Common Stock converted into common stock on a one-for-one basis.
Following consummation of our IPO, we amended our certificate of incorporation to, among other things, set the authorized capital stock of the company at 1,000,000,000 shares of common stock, par value of $0.001 per share, and 50,000,000 shares of preferred stock, par value of $0.001 per share. Each share of common stock entitles the holder thereof to one vote on each matter submitted to a vote at any meeting of stockholders.
2018 Equity Incentive Plan
In October 2018, the board of directors adopted, and the stockholders approved, the SolarWinds Corporation 2018 Equity Incentive Plan, or 2018 Plan. We reserved 30,000,000 shares of our common stock for issuance under the 2018 Plan. On October 27, 2018, we granted 7,342,878 equity awards to our employees and directors consisting of 6,371,956 restricted stock units, or RSUs, and 970,922 performance stock units, or PSUs. RSUs generally vest over a four-year service period. PSUs generally vest over a three-year period based on the achievement of specified performance targets for the fiscal year ended December 31, 2019 and subject to continued service through the applicable vesting dates. Based on the extent to which the performance targets are achieved, vested shares may range from 0% to 150% of the target award amount. We will not grant any additional awards under our 2016 Plan; however, the 2016 Plan will continue to govern the terms and conditions of all outstanding equity awards granted under the 2016 Plan.


Item 2. Management's Discussion and Analysis of Financial Condition and Results of Operations
The following discussion and analysis of our financial condition and results of operations should be read in conjunction with the condensed consolidated financial statements and related notes thereto included elsewhere in this quarterly report on Form 10-Q. In addition to historical condensed consolidated financial information, the following discussion contains forward-looking statements that reflect our plans, estimates and beliefs. Our actual results could differ materially and adversely from those anticipated in the forward-looking statements. Please see the section entitled “Safe Harbor Cautionary Statement” above and the risk factors discussed in our final prospectus dated October 18, 2018Annual Report on Form 10-K for the year ended December 31, 2019 and filed with the SECthis quarterly report on October 22, 2018 pursuant to Rule 424(b) of the Securities Act of 1933, as amendedForm 10-Q for a discussion of the uncertainties, risks and assumptions associated with these statements. The following discussion and analysis also includes a discussion of certain non-GAAP financial measures. For a description and reconciliation of the non-GAAP measures discussed in this section, see “Non-GAAP Financial Measures.”
Overview
SolarWinds is a leading provider of information technology, or IT, infrastructure management software. Our products give organizations worldwide, regardless of type, size or IT infrastructure complexity, the power to monitor and manage the performance of their IT environments, whether on-premise, in the cloud, or in hybrid models. We combine powerful, scalable, affordable, easy to use products with a high-velocity, low-touch sales model to grow our business while also generating significant cash flow.
We offer over 50 infrastructure-location agnostic products to monitor and manage network, systems, desktop, application, storage, database, and website infrastructures whether on-premise, in the public or private cloud or in a hybridand IT infrastructure.service desks. We intend to continue to innovate and invest in areas of product development that bring new products to market and enhance the functionality, ease of use and integration of our current products. We believe this will strengthen the overall value proposition of our products in any IT environment.
Financial Highlights
Key financial highlights forOn February 5, 2016, we were acquired by affiliates of Silver Lake Group, L.L.C and Thoma Bravo, LLC in a take private transaction, or the period includeTake Private. We applied purchase accounting on the following:
 Three Months Ended September 30, Nine Months Ended September 30,
 2018 2017 Change 2018 2017 Change
            
 (in thousands, except per share data and percentages)
GAAP Results           
Total revenue$213,277
 $189,112
 12.8 % $611,908
 $529,678
 15.5%
Net income (loss)(398) 1,637
 (124.3)% (87,323) (44,105) 98.0%
Net cash flow provided by operations58,957
 40,226
 46.6 % 166,082
 135,899
 22.2%
Non-GAAP Results(1)
           
Non-GAAP total revenue$214,005
 $191,035
 12.0 % $615,197
 $541,229
 13.7%
Non-GAAP total recurring revenue170,258
 150,542
 13.1 % 496,877
 428,411
 16.0%
Adjusted EBITDA106,482
 99,302
 7.2 % 295,656
 261,804
 12.9%
______________
(1)See "Non-GAAP Financial Measures" for a reconciliationdate of our GAAP to non-GAAP results.
Business Highlights
During the third quarter, SolarWinds made a number of updates and enhancements to its network and systems management, MSP and public cloud IT management product lines. We also released new products that add depth and breadth to our IT infrastructure management products while also introducing new security capabilities to quickly position us in the infrastructure security market:
We released Log Manager, making enterprise class machine data analysis accessible to companies of all sizes with an easy to use product at a disruptive price point. We also broadened our systems management capabilities with the release of SolarWinds Server Configuration Monitor (SCM) and added user access rights management with the release of Access Rights Manager (ARM).
We launched the latest version of SolarWinds N-Central with a wide range of features, including deeper PSA application integration, enhanced patch management, and NetPath. NetPath is a strong example of how SolarWinds is designing products and features that can be utilized across a wider set of product lines.
We added threat monitoring and management and entered the infrastructure security market. The new product, SolarWinds Threat Monitor, is an automated tool that is designed to reduce the complexity of threat detection for IT operations teams as well as for MSPs and MSSPs (Managed Security Service Providers).

Initial Public Offering
Take Private. In October 2018, we completed our IPO, in which we soldinitial public offering, or IPO. 
Impacts of COVID-19 
The impact from the rapidly changing market and issued 25,000,000 shareseconomic conditions due to the COVID-19 pandemic on our business is uncertain. We initially responded to the COVID-19 pandemic by executing our business continuity plan and transitioning nearly all of our common stockworkforce to a remote working environment to prioritize the safety of our personnel. Due to the nature of our business, we have not seen a significant impact on our financial results due to the COVID-19 pandemic at an issue pricethis time, but we are unable to predict with a level of $15.00 per share. We raised a totalprecision the longer term impact it may have on our business, results of $375.0 million in gross proceeds fromoperations and financial condition due to numerous uncertainties, including the offering, or approximately $353.0 million in net proceeds after deducting underwriting discounts and commissions of $17.8 million and estimated offering-related expenses of approximately $4.2 million. A portionduration of the net proceeds frompandemic, actions that may be taken by governmental authorities in response to the offering were usedpandemic, its impact to repay the $315.0 millionbusiness of our customers and their end-customers and other factors identified in borrowings outstanding underPart II, Item 1A “Risk Factors” in this Form 10-Q and our Second Lien Term Loan. In connection with the voluntary prepayment of the Second Lien Term Loan, we paid a $14.2 million prepayment fee.
See Note 13. Subsequent Events in the Notes to Condensed Consolidated Financial Statements in Item 1 of Part I of this QuarterlyAnnual Report on Form 10-Q10-K for additional information regardingthe fiscal year ended December 31, 2019. We will continue to evaluate the nature and extent of the impact of the COVID-19 pandemic to our IPO.business, consolidated results of operations and financial condition.
First Quarter Financial Highlights
Our approach, which we call the “SolarWinds Model,” is based on our commitment to building a business that is focused on growth and profitability. Below are our key financial highlights for the three months ended March 31, 2020 as compared to the three months ended March 31, 2019.
Revenue
Our total revenue was $247.0 million and $215.8 million for the three months ended March 31, 2020 and 2019, respectively. Our non-GAAP total revenue, which excludes the impact of purchase accounting, was $248.5 million and $215.8 million for the three months ended March 31, 2020 and 2019, respectively. Recurring revenue, which consists of subscription and maintenance revenue, represented approximately 85% of our total revenue for the three months ended March 31, 2020 compared to 82% for the three months ended March 31, 2019. We have increased our recurring revenue as a result of the growth in our subscription sales and the continued growth of our maintenance revenue.
We use Subscription Annual Recurring Revenue, or Subscription ARR, and Total Annual Recurring Revenue, or Total ARR, to evaluate the results of our recurring revenue model. Subscription ARR represents the annualized recurring value of all active subscription contracts at the end of a reporting period. As of March 31, 2020, Subscription ARR was $385.1 million, up from $298.7 million as of March 31, 2019. Total ARR represents the sum of Subscription ARR and the annualized value of all maintenance contracts related to perpetual licenses active at the end of a reporting period. As of March 31, 2020, Total ARR was $861.6 million, up from $747.2 million as of March 31, 2019.

As of March 31, 2020, we had over 320,000 customers. We have a broad and diverse customer base that is not concentrated in any segment or vertical industry. We define customers as individuals or entities that have purchased one or more of our products under a unique customer identification number since our inception for our perpetual license products and individuals or entities that have an active subscription for at least one of our subscription products. Each unique customer identification number constitutes a separate customer regardless of the amount purchased. We may have multiple purchasers of our products within a single organization, each of which may be assigned a unique customer identification number and deemed a separate customer.
The SolarWinds Model allows us to both sell to a broad group of potential customers and close large transactions with significant customers. While some customers may spend as little as $100 with us over a twelve-month period, we had 926 customers who had spent more than $100,000 with us for the trailing twelve-month period ended March 31, 2020.
We expect that the continued growth in the use of public and private clouds, increased outsourcing of IT management services to MSPs and cross-selling of subscription products into our existing customer base could result in an increase in our subscription revenue. We believe this increase, coupled with continued growth in maintenance revenue, could cause our recurring revenue to increase as a percentage of total revenue over time.
Our license revenue has declined as a percentage of total revenue primarily due to the higher growth of our recurring revenue and represented approximately 15.0% of our total revenue in the three months ended March 31, 2020.
Profitability
We have grown while maintaining high levels of operating efficiency. Our net income for the three months ended March 31, 2020 was $0.4 million compared to $3.1 million for the three months ended March 31, 2019. Our Adjusted EBITDA was $110.9 million and $104.8 million for the three months ended March 31, 2020 and 2019, respectively.
Cash Flow
We have built our business to generate strong cash flow over the long term. For the three months ended March 31, 2020 and 2019, cash flows from operations were $78.4 million and $63.4 million, respectively. During those periods, our cash flows from operations were reduced by cash payments for interest on our long-term debt of $22.0 million and $25.4 million, respectively and cash payments for income taxes of $6.0 million and $8.6 million, respectively.
Components of Our Results of Operations
Revenue
Our revenue consists of recurring revenue and perpetual license revenue.
Recurring Revenue.The significant majority of our revenue is recurring and consists of subscription and maintenance revenue.
Recurring Revenue.The significant majority of our revenue is recurring and consists of subscription and maintenance revenue.
Subscription Revenue. We primarily derive subscription revenue from fees received for subscriptions to our SaaS offerings, and to a lesser extent, our time-based license arrangements. Subscription revenue includes sales of our MSP products as well as our cloud infrastructure, application performance management and MSPIT service management, or ITSM products. SubscriptionWe generally recognize revenue is recognized ratably over the subscription term after all revenue recognition criteriaonce the service is made available to the customer or when we have been met.the right to invoice for services performed. We generally invoice subscription agreements monthly in arrears based on usage or monthly in advance over the subscription period.period on either a monthly or annual basis. Our subscription revenue grows as customers add new subscription products, upgrade the capacity level of their existing subscription products or increase the usage of their subscription products. Our revenue from MSP products increases with the addition of end customers served by our MSP customers, the proliferation of devices managed by those MSPs and the expansion of products used by those MSPs to manage end customers’ IT infrastructures.
Maintenance Revenue. We derive maintenance revenue from the sale of maintenance services associated with our perpetual license products. Perpetual license customers pay for maintenance services based on the products they have purchased. We recognize maintenance revenue ratably on a daily basis over the contract period. Our maintenance revenue grows when we renew existing maintenance contracts and add new perpetual license customers, and as existing customers add new products. Customers typically renew their maintenance contracts at our standard list maintenance renewal pricing for their applicable products. We generally invoice maintenance contracts annually in advance.
License Revenue.We derive license revenue from sales of perpetual licenses of our products to new and existing customers. We include one year of maintenance services as part of our customers’ initial license purchase. License revenue is recognized at a point in time upon delivery of the electronic license key. We allocate revenue to the license component

Maintenance Revenue. We derive maintenance revenue from the salebased upon our estimated standalone selling prices, which is derived by evaluating our historical pricing and discounting practices in observable bundled transactions.
In April 2020, we launched subscription pricing options for certain of maintenance services associated with our network, systems and database management products that have historically been sold as perpetual licenselicenses. The new subscription pricing option will give customers additional flexibility when purchasing our products. Perpetual license customers pay for maintenance services based on the products they have purchased. Our maintenance revenue grows when we renew existing maintenance contracts and add new perpetual license customers, and as existing customers add new products. Customers typically renew their maintenance contracts at our standard list maintenance renewalThe subscription pricing for their applicable products. We generally invoice maintenance contracts annually in advance.
License Revenue.We deriveoptions are a time-based license revenue from salesarrangement recognized at a point in time upon delivery of the license key and maintenance is recognized ratably over the contract period. We plan to continue to sell perpetual licenses for these products and not require customers to transition to a subscription pricing model. Customer adoption of our productsthe subscription pricing option may impact the mix of license and recurring revenue, but this impact is difficult to predict at this time due to uncertainty regarding the level of customer adoption of the new and existing customers.subscription pricing options. We include one year of maintenance services as part of our customers’ initial license purchase. We calculateexpect the amount of revenue allocatedimpact to the mix between license by subtractingand recurring revenue will be immaterial in the fair value, which is determined by our standard maintenance renewal price list, of the applicable maintenance services from the total invoice or contract amount. If we increase list prices for maintenance services without increasing prices by a similar percentage for perpetual licenses, the amount of license revenue we recognize at the time of the sale of the perpetual license could be adversely affected.
short-term as customer adoption ramps up.
Cost of Revenue
Cost of Recurring Revenue.Cost of recurring revenue consists of technical support personnel costs, royalty fees, hosting fees and an allocation of overhead costs for our subscription revenue and maintenance services. Allocated costs consist of certain facilities, depreciation, benefits, recruiting and IT costs allocated based on headcount.
Amortization of Acquired Technologies.We amortize to cost of revenue the capitalized costs of technologies acquired in connection with the Take Private and our other acquisitions.
Cost of Recurring Revenue.Cost of recurring revenue consists of technical support personnel costs, royalty fees, public cloud infrastructure and hosting fees and an allocation of overhead costs for our subscription revenue and maintenance services. Allocated costs consist of certain facilities, depreciation, benefits and IT costs allocated based on headcount.
Amortization of Acquired Technologies.We amortize to cost of revenue the capitalized costs of technologies acquired in connection with the Take Private and our other acquisitions.
Operating Expenses
Operating expenses consists of sales and marketing, research and development and general and administrative expenses as well as amortization of acquired intangibles. Personnel costs are the most significant component of operating expenses and consist of salaries, benefits, bonuses, sales commissions, stock-based compensation and contractor fees.
Sales and Marketing. Sales and marketing expenses primarily consistan allocation of related personneloverhead costs including our sales, marketing and maintenance renewal and subscription retention teams. Sales and marketing expenses also includes the costbased on headcount. The total number of digital marketing programs suchemployees as paid search, search engine optimization and management, website maintenance and design. We expectof March 31, 2020 was 3,298, as compared to continue2,794 as of March 31, 2019. Our stock-based compensation expense has increased due to hire personnel globally to drive new sales and maintenance renewals.
Research and Development. Research and development expenses primarily consist of related personnel costs. We expect to continue to grow our research and development organization, particularly internationally.

General and Administrative. General and administrative expenses primarily consist of personnel costs for our executive, finance, legal, human resources and other administrative personnel, general restructuring charges and other acquisition-related costs, professional fees and other general corporate expenses. Since the Take Private, these expenses have also included management fees payableequity awards granted to our Sponsors that were eliminated upon the completion of our initial public offering.
Amortization of Acquired Intangibles. We amortize to operating expenses the capitalized costs of intangible assets acquired in connection with the Take Privateemployees and our other acquisitions.directors.
Sales and Marketing. Sales and marketing expenses primarily consist of related personnel costs, including our sales, marketing and maintenance renewal and subscription retention teams. Sales and marketing expenses also includes the cost of digital marketing programs such as paid search, search engine optimization and management, website maintenance and design. We expect to continue to hire personnel globally to drive new sales and maintenance renewals.
Research and Development. Research and development expenses primarily consist of related personnel costs. We expect to continue to grow our research and development organization, particularly internationally.
General and Administrative. General and administrative expenses primarily consist of personnel costs for our executive, finance, legal, human resources and other administrative personnel, general restructuring costs and other acquisition-related costs, professional fees and other general corporate expenses.
Amortization of Acquired Intangibles. We amortize to operating expenses the capitalized costs of intangible assets acquired in connection with the Take Private and our other acquisitions.
Other Income (Expense)
Other income (expense) primarily consists of interest expense and gains (losses) resulting from changes in exchange rates on foreign currency denominated accounts, including intercompany loans, and losses on extinguishment of debt.loans. We expect interest expense to decrease following the completion of our initial public offering as we repay indebtedness.
We established a foreign currency denominated intercompany loan as part of the Take Private to provide a conduit to utilize foreign earnings effectively. Until any cash payments are made with respect to this loan, the gains (losses) associated with the changes in exchange rates on amounts borrowed are unrealized non-cash events. Substantially all of these unrealized amounts are related to this one foreign currency denominated loan. As of July 1, 2018, this foreign currency denominated intercompany loan was designated as long-term due to a change in our investment strategy and the new Tax Act. Therefore, beginning on July 1, 2018, the foreign currency transaction gains and losses resulting from remeasurement are recognized as a component of accumulated other comprehensive income (loss).
Foreign Currency
As a global company, we face exposure to adverse movements in foreign currency exchange rates. Fluctuations in foreign currencies impact the amount of total assets, liabilities, revenue, operating expenses and cash flows that we report for our foreign subsidiaries upon the translation of these amounts into U.S. dollars. See “Item 3: 3. Quantitative and Qualitative Disclosures About Market Riskfor additional information on how foreign currency impacts our financial results.
Income Tax Expense
Income tax expense consists of domestic and foreign corporate income taxes related to the sale of products. The tax rate on income earned by our North American entities is higher than the tax rate on income earned by our international entities. We expect the income earned by our international entities to grow over time as a percentage of total income, which may result in a decline in our effective income tax rate. However, our effective tax rate will be affected by many other factors including changes in tax laws, regulations or rates, new interpretations of existing laws or regulations, shifts in the allocation of income earned throughout the world and changes in overall levels of income before tax.
The Tax Act was enacted on December 22, 2017. The Tax Act reduces the U.S. federal corporate tax rate from 35% to 21%, requires companies to pay a one-time transition tax on earnings of certain foreign subsidiaries that have not been taxed previously in the U.S. and creates new taxes on certain foreign sourced earnings. For additional discussion about our income taxes, see Note 11. Income Taxes in the Notes to Condensed Consolidated Financial Statements included in Item 1 of Part I of this Quarterly Report on Form 10-Q.

Comparison of the Three Months Ended September 30, 2018March 31, 2020 and 20172019
Revenue
 Three Months Ended September 30,  
 2018 2017  
 Amount 
Percentage of
 Revenue
 Amount 
Percentage of
 Revenue
 Change
          
   (in thousands, except percentages)  
Subscription$67,713
 31.7% $55,361
 29.3% $12,352
Maintenance101,817
 47.7
 93,258
 49.3
 8,559
Total recurring revenue169,530
 79.5
 148,619
 78.6
 20,911
License43,747
 20.5
 40,493
 21.4
 3,254
Total revenue$213,277
 100.0% $189,112
 100.0% $24,165

Our revenue recognized is impacted by our accounting for acquisitions, including the Take Private. We account for acquired businesses using the acquisition method of accounting, which requires the assets acquired and liabilities assumed, including deferred revenue, be recorded at the date of acquisition at their respective fair values which could differ from the historical book values. In most cases, adjusting the acquired deferred revenue balances to fair value on the date of acquisition had the effect of reducing the historical deferred revenue balance and therefore reducing the revenue recognized in subsequent periods. The impact to revenue as a result of purchase accounting adjustments during the relevant periods were as follows:
Three Months Ended September 30,  Three Months Ended March 31,  
2018 2017  2020 2019  
Amount Amount ChangeAmount 
Percentage of
 Revenue
 Amount 
Percentage of
 Revenue
 Change
              
  (in thousands)  (in thousands, except percentages)  
Subscription$154
 $353
 $(199)$93,635
 37.9% $71,565
 33.2% $22,070
Maintenance574
 1,570
 (996)116,349
 47.1
 106,292
 49.3
 10,057
Total recurring revenue728
 1,923
 (1,195)209,984
 85.0
 177,857
 82.4
 32,127
License
 
 
36,966
 15.0
 37,935
 17.6
 (969)
Total revenue$728
 $1,923
 $(1,195)$246,950
 100.0% $215,792
 100.0% $31,158
Total revenue increased $24.2$31.2 million, or 12.8%14.4%, for the three months ended September 30, 2018March 31, 2020 compared to the three months ended September 30, 2017.March 31, 2019. Revenue from North America was approximately 64%66% and 67%65% of total revenue for the three months ended September 30, 2018March 31, 2020 and 2017,2019, respectively. Other than the United States, no single country accounted for 10% or more of our total revenue during these periods. We expect our international total revenue to increase slightly as a percentage of total revenue as we expand our international sales and marketing efforts across our product lines.
Recurring Revenue
Subscription Revenue. Subscription revenue increased $12.4$22.1 million, or 22.3%30.8%, for the three months ended September 30, 2018March 31, 2020 compared to the three months ended September 30, 2017,March 31, 2019, primarily due to sales of additional cloud management and MSP products.products, with additional contribution from our acquired SolarWinds Service Desk product. These increases were partially offset by the effect of the weakening of most foreign currencies relative to the U.S. dollar. Our subscription revenue increased as a percentage of our total revenue for the three months ended September 30, 2018March 31, 2020 compared to the three months ended September 30, 2017.March 31, 2019.
Our net retention rate for our subscription products was approximately 105% for each of the trailing twelve-month periods ended March 31, 2020 and 2019 and was driven primarily by strong customer retention in our MSP products. We define our net retention rate for subscription products as the implied monthly subscription revenue at the end of a period for the base set of customers from which we generated subscription revenue in the year prior to the calculation, divided by the implied monthly subscription revenue one year prior to the date of calculation for that same customer base.
Maintenance Revenue. Maintenance revenue increased $8.6$10.1 million, or 9.2%9.5%, for the three months ended September 30, 2018March 31, 2020 compared to the three months ended September 30, 2017. Of this change, $7.6 million was attributableMarch 31, 2019 primarily due to a growing maintenance renewal customer base from sales of our perpetual license products, andstrong maintenance renewal rates and to a lesser extent, a maintenance price increase.
Our maintenance renewal rate for our perpetual license products was approximately 92% and 97%, respectively, for the trailing twelve-month periods ended March 31, 2020 and 2019. The decrease in the low- to mid-90 percent range. The remaining $1.0 million increasemaintenance renewal rate for the trailing twelve-month period ended March 31, 2020 was attributableprimarily due to a smaller purchase accounting adjustment to deferred revenue inplanned downgrade on one large U.S. Federal maintenance renewal and the three months ended September 30, 2018 as compared tostrengthening of the three months ended September 30, 2017.
U.S. dollar against other foreign currencies. We define our maintenance renewal rate as the sales of maintenance services for all existing maintenance contracts expiring in a period, divided by the sum previous sales of maintenance services corresponding to those services expiring in the current period. Sales of maintenance services includes sales of maintenance renewals for a previously purchased product and the amount allocated to maintenance revenue from a license purchase.
License Revenue
License revenue increased $3.3decreased $1.0 million, or 8.0%,2.6% primarily due to increaseddecreased sales of our licensed products in each of our North American locations and international locations. We believe our more tenuredthe effect of the weakening of most foreign currencies relative to the U.S. dollar, partially offset by increased sales and marketing leadership teams, particularly in our international regions, during 2018 was primarily the reason for the increased growth in sales of our licensed products globally.locations.

Cost of Revenue
Three Months Ended September 30,  Three Months Ended March 31,  
2018 2017  2020 2019  
Amount Percentage of Revenue Amount Percentage of Revenue ChangeAmount Percentage of Revenue Amount Percentage of Revenue Change
                  
  (in thousands, except percentages)  (in thousands, except percentages)  
Cost of recurring revenue$18,022
 8.5% $15,190
 8.0% $2,832
$22,501
 9.1% $18,159
 8.4% $4,342
Amortization of acquired technologies43,835
 20.6
 43,513
 23.0
 322
44,492
 18.0
 43,817
 20.3
 675
Total cost of revenue$61,857
 29.0% $58,703
 31.0% $3,154
$66,993
 27.1% $61,976
 28.7% $5,017
Total cost of revenue increased in the three months ended September 30, 2018March 31, 2020 compared to the three months ended September 30, 2017March 31, 2019 primarily due to increases in personnel costs of $1.1 million to support new customers and additional product offerings, royaltypublic cloud infrastructure and hosting fees related to our subscription products of $1.0$2.1 million and depreciationpersonnel costs to support new customers and other amortizationadditional product offerings of $0.8 million. In addition, amortization of acquired technologies increased $0.3 million.$1.6 million, which includes a $0.1 million increase in stock-based compensation expense. Amortization of acquired technologies includes $41.3$40.7 million and $41.4$41.0 million of amortization related to the Take Private for the three months ended September 30, 2018March 31, 2020 and three months ended September 30, 2017, respectively, with the remaining balance related primarily to the LOGICnow acquisition in May 2016.2019, respectively.
Operating Expenses
Three Months Ended September 30,  Three Months Ended March 31,  
2018 2017  2020 2019  
Amount Percentage of Revenue Amount Percentage of Revenue ChangeAmount Percentage of Revenue Amount Percentage of Revenue Change
                  
  (in thousands, except percentages)  (in thousands, except percentages)  
Sales and marketing$56,926
 26.7% $50,942
 26.9% $5,984
$72,378
 29.3% $60,595
 28.1% $11,783
Research and development23,274
 10.9
 20,521
 10.9
 2,753
31,845
 12.9
 25,188
 11.7
 6,657
General and administrative19,597
 9.2
 15,080
 8.0
 4,517
29,755
 12.0
 21,736
 10.1
 8,019
Amortization of acquired intangibles16,507
 7.7
 17,035
 9.0
 (528)18,296
 7.4
 16,502
 7.6
 1,794
Total operating expenses$116,304
 54.5% $103,578
 54.8% $12,726
$152,274
 61.7% $124,021
 57.5% $28,253
Sales and Marketing. Sales and marketing expenses increased $6.0$11.8 million, or 11.7%19.4%, primarily due to increases in personnel costs of $5.8$6.8 million, which includes an increase of $0.5 million in stock-based compensation expense, and increases in marketing program costs of $0.5$5.1 million. We increased our sales and marketing employee headcount to support the sales of additional products and growth in the business.business and through the acquisition of Samanage.
Research and Development. Research and development expenses increased $2.8$6.7 million, or 13.4%26.4%, primarily due to an increaseincreases in personnel costs of $3.7$6.0 million, which includes an increase in stock-based compensation expense of $1.7 million, and contract services and professional fees of $0.5 million. We increased our worldwide research and development employee headcount through the acquisition of Samanage and to expedite delivery of product enhancements and new product offerings to our customers. This increase was offset by reductions in acquisition and Take Private related costs of $0.6 million and contract services of $0.3 million.
General and Administrative. General and administrative expenses increased $4.5$8.0 million, or 30.0%36.9%, primarily due to a $3.1$3.7 million increase in personnel costs, to support the growth of the business,which includes a $1.1$1.5 million increase in stock-based compensation, a $2.5 million increase in our provision for losses on accounts receivables, a $0.9 million increase in acquisition costs and a $0.7 million increase in professional fees and other offering costspublic company costs. The increase in our provision for losses on accounts receivables is primarily related to our IPO.the risk of non-collection from a certain distributor, from customers acquired in recent acquisitions and customers potentially impacted by the current economic uncertainty resulting from the COVID-19 pandemic.
Amortization of Acquired Intangibles. Amortization of acquired intangibles decreased $0.5increased $1.8 million, or 3.1%10.9%, for the three months ended September 30, 2018 comparedprimarily due to amortization related to the three months ended September 30, 2017.Samanage acquisition in April 2019. Amortization of intangible assets includes $11.9$11.8 million and $12.7$11.9 million of amortization related to the Take Privatefor the three months ended September 30, 2018March 31, 2020 and 2017,2019, respectively, with the remaining balance related primarily to the LOGICnow acquisition in May 2016.

Interest Expense, Net
 Three Months Ended September 30,  
 2018 2017  
 Amount Percentage of Revenue Amount Percentage of Revenue Change
          
   (in thousands, except percentages)  
Interest expense, net$(35,627) (16.7)% $(42,534) (22.5)% $6,907
 Three Months Ended March 31,  
 2020 2019  
 Amount Percentage of Revenue Amount Percentage of Revenue Change
          
 (in thousands, except percentages)  
Interest expense, net$(24,095) (9.8)% $(27,382) (12.7)% $3,287
Interest expense, net decreased by $6.9$3.3 million, or 16.2%12.0%, in the three months ended September 30, 2018March 31, 2020 compared to the three months ended September 30, 2017.March 31, 2019. The decrease in interest expense is primarily due to decreases in interest rates and the reduction in the interest rate spread under our credit facilities resulting from the refinancing transaction we completed in March 2018.outstanding debt balance related to quarterly principal repayments. See Note6.5. Debtin the Notes to Condensed Consolidated Financial Statements included in Item 1 of Part I of this Form 10-Q for additional information regarding our debt.
Other Income (Expense), Net
 Three Months Ended September 30,  
 2018 2017  
 Amount Percentage of Revenue Amount Percentage of Revenue Change
          
   (in thousands, except percentages)  
Unrealized net transaction gains (losses) related to remeasurement of intercompany loans$51
  % $14,774
 7.8 % $(14,723)
Other income (expense)(64) 
 (489) (0.3) 425
Total other income (expense), net$(13)  % $14,285
 7.6 % $(14,298)
 Three Months Ended March 31,  
 2020 2019  
 Amount Percentage of Revenue Amount Percentage of Revenue Change
          
 (in thousands, except percentages)  
Other income (expense), net$(758) (0.3)% $1,297
 0.6% $(2,055)
Other income (expense), net decreased by $14.3$2.1 million in the three months ended September 30, 2018March 31, 2020 compared to the three months ended September 30, 2017March 31, 2019 primarily due to the impact of changes in foreign currency exchange rates related to various intercompany loans and accounts for the period. As of July 1, 2018, we changed our assertion regarding the planned settlement of a certain intercompany loan. We have evaluated our investment strategy in light of our global treasury plans and the new Tax Act and have determined there is no need to settle the principal related to the loan. Therefore, beginning on July 1, 2018, the foreign currency transaction gains and losses resulting from the remeasurement of this long-term intercompany loan denominated in a currency other than the subsidiary's functional currency are recognized as a component of accumulated other comprehensive income (loss) and not included in other income (expense), net.
Income Tax Expense (Benefit)
Three Months Ended September 30,  Three Months Ended March 31,  
2018 2017  2020 2019  
Amount Percentage of Revenue Amount Percentage of Revenue ChangeAmount Percentage of Revenue Amount Percentage of Revenue Change
                  
  (in thousands, except percentages)  (in thousands, except percentages)  
Income tax expense (benefit)$(126) (0.1)% $(3,055) (1.6)% $2,929
Income before income taxes$2,830
 1.1% $3,710
 1.7% $(880)
Income tax expense2,415
 1.0
 565
 0.3
 1,850
Effective tax rate24.0%   215.4%   (191.4)%85.3%   15.2%   70.1%
Our income tax benefitexpense for the three months ended September 30, 2018 decreasedMarch 31, 2020 increased by $2.9$1.9 million as compared to the three months ended September 30, 2017 primarily as a result of a decrease in the loss before income taxes for the period and a lower U.S. corporate tax rate attributable to the Tax Act.March 31, 2019. The effective tax rate decreasedincreased to 85.3% for the period as a result of the lower U.S. corporate tax rate attributableprimarily due to the Tax Act as well as discrete itemsimpact of having a full valuation allowance against the deferred tax assets related to expired statutes in various jurisdictions recordedthe current period losses related to the entities acquired in the three months ended September 30, 2017.Samanage acquisition completed in April 2019. For additional discussion about our income taxes, see Note 11.7. Income Taxesin the Notes to Condensed Consolidated Financial Statements included in Item 1 of Part I of this Form 10-Q.

Comparison of the Nine Months Ended September 30, 2018 and 2017
Revenue
 Nine Months Ended September 30,  
 2018 2017  
 Amount 
Percentage of
 Revenue
 Amount 
Percentage of
 Revenue
 Change
          
   (in thousands, except percentages)  
Subscription$196,004
 32.0% $155,402
 29.3% $40,602
Maintenance297,584
 48.6
 261,461
 49.4
 36,123
Total recurring revenue493,588
 80.7
 416,863
 78.7
 76,725
License118,320
 19.3
 112,815
 21.3
 5,505
Total revenue$611,908
 100.0% $529,678
 100.0% $82,230
Our revenue recognized is impacted by our accounting for acquisitions, including the Take Private. We account for acquired businesses using the acquisition method of accounting, which requires the assets acquired and liabilities assumed, including deferred revenue, be recorded at the date of acquisition at their respective fair values which could differ from the historical book values. In most cases, adjusting the acquired deferred revenue balances to fair value on the date of acquisition had the effect of reducing the historical deferred revenue balance and therefore reducing the revenue recognized in subsequent periods. The impact to revenue as a result of purchase accounting adjustments during the relevant periods were as follows:
 Nine Months Ended
September 30,
  
 2018 2017  
 Amount Amount Change
      
   (in thousands)  
Subscription$1,116
 $1,168
 $(52)
Maintenance2,173
 10,380
 (8,207)
Total recurring revenue3,289
 11,548
 (8,259)
License
 3
 (3)
Total revenue$3,289
 $11,551
 $(8,262)
Total revenue increased $82.2 million, or 15.5%, for the nine months ended September 30, 2018 compared to the nine months ended September 30, 2017. Revenue from North America was approximately 65% and 67% of total revenue for the nine months ended September 30, 2018 and 2017, respectively. Other than the United States, no single country accounted for 10% or more of our total revenue during these periods. 
Recurring Revenue
Subscription Revenue. Subscription revenue increased $40.6 million, or 26.1%, for the nine months ended September 30, 2018 compared to the nine months ended September 30, 2017, primarily due to sales of additional cloud management and MSP products. Our subscription revenue increased as a percentage of our total revenue for the nine months ended September 30, 2018 compared to the nine months ended September 30, 2017.
Maintenance Revenue. Maintenance revenue increased $36.1 million, or 13.8%, for the nine months ended September 30, 2018 compared to the nine months ended September 30, 2017. Of this change, $27.9 million was attributable to a growing maintenance renewal customer base from sales of our perpetual license products and maintenance renewal rates in the low- to mid-90 percent range. The remaining $8.2 million increase was attributable to a smaller purchase accounting adjustment to deferred revenue in the nine months ended September 30, 2018 as compared to the nine months ended September 30, 2017.
License Revenue
License revenue increased $5.5 million, or 4.9%, due to increased sales of our licensed products, particularly in our international locations. We believe our more tenured sales and marketing leadership teams in international regions during 2018 was primarily the reason for the increased growth in these regions.

Cost of Revenue
 Nine Months Ended September 30,  
 2018 2017  
 Amount Percentage of Revenue Amount Percentage of Revenue Change
          
   (in thousands, except percentages)  
Cost of recurring revenue$52,617
 8.6% $44,879
 8.5% $7,738
Amortization of acquired technologies132,121
 21.6
 127,781
 24.1
 4,340
Total cost of revenue$184,738
 30.2% $172,660
 32.6% $12,078
Total cost of revenue increased in the nine months ended September 30, 2018 compared to the nine months ended September 30, 2017 primarily due to increases in amortization of acquired technologies of $4.3 million, royalty and hosting fees related to our subscription products of $2.8 million, personnel costs to support new customers and additional product offerings of $2.6 million and depreciation and other amortization of $2.3 million. Amortization of acquired technologies includes $124.6 million and $122.0 million of amortization related to the Take Private for the nine months ended September 30, 2018 and September 30, 2017, respectively, with the remaining balance related primarily to the LOGICnow acquisition in May 2016.
Operating Expenses
 Nine Months Ended September 30,  
 2018 2017  
 Amount Percentage of Revenue Amount Percentage of Revenue Change
          
   (in thousands, except percentages)  
Sales and marketing$166,022
 27.1% $152,070
 28.7% $13,952
Research and development71,800
 11.7
 63,414
 12.0
 8,386
General and administrative59,849
 9.8
 50,865
 9.6
 8,984
Amortization of acquired intangibles50,288
 8.2
 49,910
 9.4
 378
Total operating expenses$347,959
 56.9% $316,259
 59.7% $31,700
Sales and Marketing. Sales and marketing expenses increased $14.0 million, or 9.2%, primarily due to increases in personnel costs of $13.3 million and marketing program costs of $0.9 million. We increased our sales and marketing employee headcount to support the sales of additional products and growth in the business.
Research and Development. Research and development expenses increased $8.4 million, or 13.2%, primarily due to an increase in personnel costs of $10.7 million. We increased our worldwide research and development employee headcount to expedite delivery of product enhancements and new product offerings to our customers. This increase was offset by reductions in contract services of $1.2 million and acquisition and Take Private related costs of $1.1 million.
General and Administrative. General and administrative expenses increased $9.0 million, or 17.7%, primarily due to a $9.1 million increase in personnel costs to support the growth of the business, a $2.3 million increase in offering costs related to our IPO and other professional fees. These increases were partially offset by a lease abandonment charge of $1.7 million in the nine months ended September 30, 2017 that did not reoccur in the nine months ended September 30, 2018 and a decrease of acquisition and Take Private related costs of $1.5 million.
Amortization of Acquired Intangibles. Amortization of acquired intangibles increased $0.4 million, or 0.8%, for the nine months ended September 30, 2018 compared to the nine months ended September 30, 2017 due to the addition of intangible assets related to acquisitions. Amortization of intangible assets includes $36.3 million and $37.7 million of amortization related to the Take Privatefor the nine months ended September 30, 2018 and September 30, 2017, respectively, with the remaining balance related primarily to the LOGICnow acquisition in May 2016.

Interest Expense, Net
 Nine Months Ended September 30,  
 2018 2017  
 Amount Percentage of Revenue Amount Percentage of Revenue Change
          
   (in thousands, except percentages)  
Interest expense, net$(112,103) (18.3)% $(127,018) (24.0)% $14,915
Interest expense, net decreased by $14.9 million, or 11.7%, in the nine months ended September 30, 2018 compared to the nine months ended September 30, 2017. The decrease in interest expense is due to the reduction in the interest rate spread under our credit facilities resulting from the refinancing transaction we completed in March 2018. See Note6. Debt in the Notes to Consolidated Financial Statements included in Item 1 of Part I of this Form 10-Q for additional information regarding our debt.
Other Income (Expense), Net
 Nine Months Ended September 30,  
 2018 2017  
 Amount Percentage of Revenue Amount Percentage of Revenue Change
          
   (in thousands, except percentages)  
Unrealized net transaction gains (losses) related to remeasurement of intercompany loans$(12,660) (2.1)% $49,955
 9.4 % $(62,615)
Loss on extinguishment of debt(60,590) (9.9) (18,559) (3.5) (42,031)
Other income (expense)(1,226) (0.2) (1,711) (0.3) 485
Total other income (expense), net$(74,476) (12.2)% $29,685
 5.6 % $(104,161)
Other income (expense), net decreased by $104.2 million in the nine months ended September 30, 2018 compared to the nine months ended September 30, 2017 primarily due to the impact of changes in foreign currency exchange rates related to various intercompany loans for the period and a loss of $60.6 million on extinguishment of debt related to the refinancing of our credit facilities in March 2018. See Note6. Debtin the Notes to Consolidated Financial Statements included in Item 1 of Part I of this Form 10-Q for additional information regarding our debt.
Income Tax Expense (Benefit)
 Nine Months Ended September 30,  
 2018 2017  
 Amount Percentage of Revenue Amount Percentage of Revenue Change
          
   (in thousands, except percentages)  
Income tax expense (benefit)$(20,045) (3.3)% $(12,469) (2.4)% $(7,576)
Effective tax rate18.7%   22.0%   (3.3)%
Our income tax benefit for the nine months ended September 30, 2018 increased by $7.6 million as compared to the nine months ended September 30, 2017 primarily as a result of an increase in the loss before income taxes for the period offset by a lower U.S. corporate tax rate attributable to the Tax Act. For additional discussion about our income taxes, see Note 11. Income Taxes in the Notes to Consolidated Financial Statements included in Item 1 of Part I of this Form 10-Q.

Non-GAAP Financial Measures
In addition to financial measures prepared in accordance with GAAP, we use certain non-GAAP financial measures to clarify and enhance our understanding, and aid in the period-to-period comparison, of our performance. We believe that these non-GAAP financial measures provide supplemental information that is meaningful when assessing our operating performance because they exclude the impact of certain amounts that our management and board of directors do not consider part of core operating results when assessing our operational performance, allocating resources, preparing annual budgets and determining compensation. Accordingly, these non-GAAP financial measures may provide insight to investors into the motivation and decision-making of management in operating the business. Set forth in the first table below are the corresponding GAAP financial measures for each non-GAAP financial measure. Investors are encouraged to review the reconciliation of each of these non-GAAP financial measures to its most comparable GAAP financial measure included below.
While we believe that these non-GAAP financial measures provide useful supplemental information, non-GAAP financial measures have limitations and should not be considered in isolation from, or as a substitute for, their most comparable GAAP

measures. These non-GAAP financial measures are not prepared in accordance with GAAP, do not reflect a comprehensive system of accounting and may not be comparable to similarly titled measures of other companies due to potential differences in their financing and accounting methods, the book value of their assets, their capital structures, the method by which their assets were acquired and the manner in which they define non-GAAP measures. Items such as the amortization of intangible assets, stock-based compensation expense and related employer-paid payroll taxes, acquisition related adjustments and restructuring charges,costs, as well as the related tax impacts of these items can have a material impact on our GAAP financial results.
Non-GAAP Revenue
We define non-GAAP subscription revenue, non-GAAP maintenance revenue, non-GAAP license revenue and non-GAAP total revenue, as subscription revenue, maintenance revenue, license revenue and total revenue, respectively, excluding the impact of purchase accounting.accounting from our acquisitions. We monitor these measures to assess our performance because we believe our revenue growth rates would be overstated without these adjustments. We believe presenting non-GAAP subscription revenue, non-GAAP maintenance revenue, non-GAAP license revenue and non-GAAP total revenue aids in the comparability between periods and in assessing our overall operating performance.
Three Months Ended September 30, Nine Months Ended
September 30,
Three Months Ended March 31,
2018 2017 2018 20172020 2019
          
(in thousands)(in thousands)
Revenue:          
GAAP subscription revenue$67,713
 $55,361
 $196,004
 $155,402
$93,635
 $71,565
Impact of purchase accounting154
 353
 1,116
 1,168
1,513
 
Non-GAAP subscription revenue67,867
 55,714
 197,120
 156,570
95,148
 71,565
GAAP maintenance revenue101,817
 93,258
 297,584
 261,461
116,349
 106,292
Impact of purchase accounting574
 1,570
 2,173
 10,380

 
Non-GAAP maintenance revenue102,391
 94,828
 299,757
 271,841
116,349
 106,292
GAAP total recurring revenue169,530
 148,619
 493,588
 416,863
209,984
 177,857
Impact of purchase accounting728
 1,923
 3,289
 11,548
1,513
 
Non-GAAP total recurring revenue170,258
 150,542
 496,877
 428,411
211,497
 177,857
GAAP license revenue43,747
 40,493
 118,320
 112,815
36,966
 37,935
Impact of purchase accounting
 
 
 3

 
Non-GAAP license revenue43,747
 40,493
 118,320
 112,818
36,966
 37,935
Total GAAP revenue$213,277
 $189,112
 $611,908
 $529,678
$246,950
 $215,792
Impact of purchase accounting$728
 $1,923
 $3,289
 $11,551
$1,513
 $
Total non-GAAP revenue$214,005
 $191,035
 $615,197
 $541,229
$248,463
 $215,792



Non-GAAP Operating Income and Non-GAAP Operating Margin
We provide non-GAAP operating income and related non-GAAP margin using non-GAAP revenue as discussed above and excluding such items as the write-down of deferred revenue related to purchase accounting, amortization of acquired intangible assets, stock-based compensation expense and related employer-paid payroll taxes, acquisition and Sponsor relatedother costs and restructuring charges and other.costs. Management believes these measures are useful for the following reasons:
Amortization of Acquired Intangible Assets. We provide non-GAAP information that excludes expenses related to purchased intangible assets associated with our acquisitions. We believe that eliminating this expense from our non-GAAP measures is useful to investors, because the amortization of acquired intangible assets can be inconsistent in amount and frequency and is significantly impacted by the timing and magnitude of our acquisition transactions, which also vary in frequency from period to period. Accordingly, we analyze the performance of our operations in each period without regard to such expenses.
Stock-Based Compensation Expense. We provide non-GAAP information that excludes expenses related to stock-based compensation.
Amortization of Acquired Intangible Assets. We provide non-GAAP information that excludes expenses related to purchased intangible assets associated with our acquisitions. We believe that eliminating this expense from our non-GAAP measures is useful to investors, because the amortization of acquired intangible assets can be inconsistent in amount and frequency and is significantly impacted by the timing and magnitude of our acquisition transactions, which also vary in frequency from period to period. Accordingly, we analyze the performance of our operations in each period without regard to such expenses.
Stock-Based Compensation Expense and Related Employer-Paid Payroll Taxes. We provide non-GAAP information that excludes expenses related to stock-based compensation and related employer-paid payroll taxes. We believe that the exclusion of stock-based compensation expense provides for a better comparison of our operating results to prior periods and to our peer companies as the calculations of stock-based compensation vary from period to period and company to company due to different valuation methodologies, subjective assumptions and the variety of award types. Employer-paid payroll taxes on stock-based compensation is dependent on our stock price and the timing of the taxable events

related to the equity awards, over which our management has little control, and does not correlate to the core operation of our business. Because of these unique characteristics of stock-based compensation and related employer-paid payroll taxes, management excludes these expenses when analyzing the organization’s business performance.
Acquisition and Sponsor Related Costs. We exclude certain expense items resulting from the Take Private and other acquisitions, such as legal, accounting and advisory fees, changes in fair value of contingent consideration, costs related to integrating the acquired businesses, deferred compensation, severance and retention expense. We consider these adjustments, to some extent, to be unpredictable and dependent on a significant number of factors that are outside of our control. Furthermore, acquisitions result in operating expenses that would not otherwise have been incurred by us in the normal course of our organic business operations. We believe that providing these non-GAAP measures that exclude acquisition and Sponsor related costs, allows users of our financial statements to better review and understand the historical and current results of our continuing operations, and also facilitates comparisons to our historical results and results of less acquisitive peer companies, both with and without such adjustments.
Restructuring Charges and Other. We provide non-GAAP information that excludes restructuring charges such as severance and the estimated costs of exiting and terminating facility lease commitments, as they relate to our corporate restructuring and exit activities. These restructuring charges are inconsistent in amount and are significantly impacted by the timing and nature of these events. Therefore, although we may incur these types of expenses in the future, we believe that eliminating these charges for purposes of calculating the non-GAAP financial measures facilitates a more meaningful evaluation of our operating performance and comparisons to our past operating performance.
Acquisition and Other Costs. We exclude certain expense items resulting from the Take Private and other acquisitions, such as legal, accounting and advisory fees, changes in fair value of contingent consideration, costs related to integrating the acquired businesses, deferred compensation, severance and retention expense. In addition, we exclude certain other costs including expense related to our offerings. We consider these adjustments, to some extent, to be unpredictable and dependent on a significant number of factors that are outside of our control. Furthermore, acquisitions result in operating expenses that would not otherwise have been incurred by us in the normal course of our organic business operations. We believe that providing these non-GAAP measures that exclude acquisition and other costs, allows users of our financial statements to better review and understand the historical and current results of our continuing operations, and also facilitates comparisons to our historical results and results of less acquisitive peer companies, both with and without such adjustments.
Restructuring Costs. We provide non-GAAP information that excludes restructuring costs such as severance and the estimated costs of exiting and terminating facility lease commitments, as they relate to our corporate restructuring and exit activities and costs related to the separation of employment with executives of the Company. These costs are inconsistent in amount and are significantly impacted by the timing and nature of these events. Therefore, although we may incur these types of expenses in the future, we believe that eliminating these costs for purposes of calculating the non-GAAP financial measures facilitates a more meaningful evaluation of our operating performance and comparisons to our past operating performance.
Three Months Ended September 30, 
Nine Months Ended
September 30,
Three Months Ended March 31,
2018 2017 2018 20172020 2019
          
(in thousands, except margin data)
(in thousands,
except margin data)
GAAP operating income$35,116
 $26,831
 $79,211
 $40,759
$27,683
 $29,795
Impact of purchase accounting728
 1,923
 3,289
 11,551
1,513
 
Stock-based compensation expense160
 21
 332
 49
Stock-based compensation expense and related employer-paid payroll taxes11,483
 7,718
Amortization of acquired technologies43,835
 43,513
 132,121
 127,781
44,492
 43,817
Amortization of acquired intangibles16,507
 17,035
 50,288
 49,910
18,296
 16,502
Acquisition and Sponsor related costs5,614
 6,097
 16,361
 18,163
Restructuring costs and other281
 556
 1,494
 2,644
Acquisition and other costs1,943
 2,258
Restructuring costs222
 524
Non-GAAP operating income$102,241

$95,976

$283,096

$250,857
$105,632

$100,614
GAAP operating margin16.5% 14.2% 12.9% 7.7%11.2% 13.8%
Non-GAAP operating margin47.8% 50.2% 46.0% 46.3%42.5% 46.6%


Adjusted EBITDAand Adjusted EBITDA Margin
We regularly monitor adjusted EBITDA and adjusted EBITDA margin, as it is a measure we use to assess our operating performance. We define adjusted EBITDA as net income or loss, excluding the impact of purchase accounting on total revenue, amortization of acquired intangible assets and developed technology, depreciation expense, stock-based compensation expense and related employer-paid payroll taxes, restructuring costs, acquisition and other charges,

acquisition and Sponsor related costs, interest expense, net, debt related costs including fees related to our credit agreements, debt extinguishment and refinancing costs, unrealized foreign currency (gains) losses, and income tax expense (benefit). We define adjusted EBITDA margin as adjusted EBITDA divided by non-GAAP revenue. Adjusted EBITDA has limitations as an analytical tool, and you should not consider it in isolation or as a substitute for analysis of our results as reported under GAAP. Some of these limitations are: although depreciation and amortization are non-cash charges, the assets being depreciated and amortized may have to be replaced in the future, and adjusted EBITDA does not reflect cash capital expenditure requirements for such replacements or for new capital expenditure requirements; adjusted EBITDA excludes the impact of the write-down of deferred revenue due to purchase accounting in connection with our acquisition, and therefore includes revenue that will never be recognized under GAAP; adjusted EBITDA does not reflect changes in, or cash requirements for, our working capital needs; adjusted EBITDA does not reflect the significant interest expense, or the cash requirements necessary to service interest or principal payments, on our debt; adjusted EBITDA does not reflect tax payments that may represent a reduction in cash available to us; and other companies, including companies in our industry, may calculate adjusted EBITDA differently, which reduces its usefulness as a comparative measure.

Because of these limitations, you should consider adjusted EBITDA alongside other financial performance measures, including net income (loss) and our other GAAP results. In evaluating adjusted EBITDA, you should be aware that in the future we may incur expenses that are the same as or similar to some of the adjustments in this presentation. Our presentation of adjusted EBITDA should not be construed as an inference that our future results will be unaffected by the types of items excluded from the calculation of adjusted EBITDA. Adjusted EBITDA is not a presentation made in accordance with GAAP and the use of the term varies from others in our industry.
 Three Months Ended September 30, Nine Months Ended
September 30,
 2018 2017 2018 2017
        
 (in thousands)
Net income (loss)$(398) $1,637
 $(87,323) $(44,105)
Amortization and depreciation64,289
 63,825
 193,903
 187,086
Income tax expense (benefit)(126) (3,055) (20,045) (12,469)
Interest expense, net35,627
 42,534
 112,103
 127,018
Impact of purchase accounting on total revenue728
 1,923
 3,289
 11,551
Unrealized foreign currency (gains) losses(1)
202
 (14,428) 13,704
 (47,551)
Acquisition and Sponsor related costs5,614
 6,097
 16,361
 18,163
Debt related costs(2)
105
 192
 61,838
 19,418
Stock-based compensation expense160
 21
 332
 49
Restructuring costs and other281
 556
 1,494
 2,644
Adjusted EBITDA$106,482
 $99,302
 $295,656
 $261,804
Adjusted EBITDA margin49.8% 52.0% 48.1% 48.4%
________________
(1)Unrealized foreign currency (gains) losses primarily relate to the remeasurement of our intercompany loans and to a lesser extent, unrealized foreign currency (gains) losses on selected assets and liabilities.
(2)
Debt related costs include fees related to our credit agreements, debt refinancing costs and the related write-off of debt issuance costs. The fees related to our credit agreements were $0.1 million and $0.2 million for the three months ended September 30, 2018 and 2017, respectively and $1.2 million and $0.9 million for the nine months ended September 30, 2018 and 2017, respectively. See Note 6. Debt in the Notes to Condensed Consolidated Financial Statements in Item 1 of Part I of this Quarterly Report on Form 10-Q for additional information regarding our debt and the write-off of debt issuance costs.

 Three Months Ended March 31,
 2020 2019
    
 
(in thousands,
except margin data)
Net income$415
 $3,145
Amortization and depreciation67,768
 64,463
Income tax expense2,415
 565
Interest expense, net24,095
 27,382
Impact of purchase accounting on total revenue1,513
 
Unrealized foreign currency (gains) losses983
 (1,308)
Acquisition and other costs1,943
 2,258
Debt related costs93
 101
Stock-based compensation expense and related employer-paid payroll taxes11,483
 7,718
Restructuring costs222
 524
Adjusted EBITDA$110,930
 $104,848
Adjusted EBITDA margin44.6% 48.6%
Liquidity and Capital Resources
Cash and cash equivalents were $278.3$237.0 million as of September 30, 2018.March 31, 2020. Our international subsidiaries held approximately $129.9$90.3 million of cash and cash equivalents, of which 73.7%67.1% were held in Euros. The Tax Act imposes a mandatory transition tax on accumulated foreign earnings and eliminates U.S. federal income taxes on foreign subsidiary distribution. Effective January 1, 2018, we began recognizing the tax impact of including certain foreign earnings in U.S. taxable income as a period cost. We intend either to invest our foreign earnings permanently in foreign operations or to remit these earnings to our U.S. entities in a tax-free manner. For this reason, we have not recognized deferredmanner with the exception for immaterial state income taxes. The Tax Act imposed a mandatory transition tax on accumulated foreign earnings and eliminates U.S. federal income taxes for local country income and withholding taxes that could be incurred on distributions of certain foreign earnings or for outside basis differences in our subsidiaries.subsidiary distribution.
Our primary source of cash for funding operations and growth has been through cash provided by operating activities. WeGiven the uncertainty in the rapidly changing market and economic conditions related to the COVID-19 pandemic, we continue to evaluate the nature and extent of the impact to our business and financial position. However, despite this uncertainty, we believe that our existing cash and cash equivalents, our cash flows from operating activities and our borrowing capacity under our credit facilities will be sufficient to fund our operations, fund required debt repayments and meet our commitments for capital expenditures for at least the next 12 months.

In October 2018, we completed our IPO, in which we sold and issued 25,000,000 shares of our common stock at an issue price of $15.00 per share. We raised a total of $375.0 million in gross proceeds from the offering, or approximately $353.0 million in net proceeds after deducting underwriting discounts and commissions of $17.8 million and estimated offering-related expenses of approximately $4.2 million. A portion of the net proceeds from the offering were used to repay the $315.0 million in borrowings outstanding under our Second Lien Term Loan. In connection with the voluntary prepayment of the Second Lien Term Loan, we paid a $14.2 million prepayment fee. See Note 13. Subsequent Events in the Notes to Condensed Consolidated Financial Statements in Item 1 of Part I of this Quarterly Report on Form 10-Q for additional information regarding our IPO.
Although we are not currently a party to any material definitive agreement regarding potential investments in, or acquisitions of, complementary businesses, applications or technologies, we may enter into these types of arrangements, which could reduce our cash and cash equivalents, require us to seek additional equity or debt financing or repatriate cash generated by our international operations that could cause us to incur withholding taxes on any distributions. Additional funds from financing arrangements may not be available on terms favorable to us or at all.
Indebtedness
As of September 30, 2018,March 31, 2020, our total indebtedness was $2.3$1.9 billion, with up to $125.0 million of available borrowings under our revolving credit facility. See Note 6.5. Debtin the Notes to Condensed Consolidated Financial Statements included in Item 1 of Part I of this Form 10-Q for additional information regarding our debt.
First Lien Credit Agreement
On March 15, 2018, or the Refinancing Date, we entered into Amendment No. 4 to First Lien Credit Agreement, originally dated as of February 5, 2016.
The First Lien Credit Agreement, as amended, provides for a senior secured revolving credit facility in an aggregate principal amount of $125.0 million, or the Revolving Credit Facility, consisting of a $25.0 million U.S. dollar revolving credit facility, or the U.S. Dollar Revolver, and a $100.0 million multicurrency revolving credit facility, or the Multicurrency Revolver. The Revolving Credit Facility includes a $35.0 million sublimit for the issuance of letters of credit. The First Lien Credit Agreement also contains a term loan facility (which we refer to as the First Lien Term Loan, and together with the Revolving Credit Facility, as the First Lien Credit Facilities) in an original aggregate principal amount of $1,990.0 million.

The First Lien Credit Agreement provides us the right to request additional commitments for new incremental term loans and revolving loans, in an aggregate principal amount not to exceed (a) the greater of (i) $400.0 million and (ii) 100% of our consolidated EBITDA, as defined in the First Lien Credit Agreement (calculated on a pro forma basis), for the most recent four fiscal quarter period, or the First Lien Fixed Basket, minusplus (b) the amount of any incremental loans incurred under the Second Lien Fixed Basket (as defined below), plus (c) the amount of certain voluntary prepayments of the First Lien Credit Facilities, plus (d) (c) an unlimited amount subject to pro forma compliance with a first lien net leverage ratio not to exceed 4.75 to 1.00.
Under the U.S. Dollar Revolver, $7.5 million of commitments will mature on February 5, 2021, and $17.5 million along with all commitments under the Multicurrency Revolver will mature on February 5, 2022. The First Lien Term Loan will mature on February 5, 2024.
The First Lien Term Loan requires equal quarterly repayments equal to 0.25% of the original principal amount.
Second Lien Credit Facility
On the Refinancing Date, we entered into the Second Lien Credit Agreement with Wilmington Trust, National Association, or Wilmington Trust, as administrative agent and collateral agent, and the other parties thereto. The Second Lien Credit Agreement provides for a term loan facility, or the Second Lien Credit Facility, in an original aggregate principal amount of $315.0 million.
In October 2018, we completed our IPO and used a portion of our net proceeds from the offering to repay the borrowings under our Second Lien Credit Facility.


Summary of Cash Flows
Summarized cash flow information is as follows:
Nine Months Ended
September 30,
Three Months Ended March 31,
2018 20172020 2019
      
(in thousands)(in thousands)
Net cash provided by operating activities$166,082
 $135,899
$78,371
 $63,363
Net cash used in investing activities(64,739) (31,497)(8,230) (5,575)
Net cash used in financing activities(97,287) (30,768)(4,138) (4,947)
Effect of exchange rate changes on cash and cash equivalents(3,439) 8,042
(2,420) (996)
Net increase in cash and cash equivalents617
 81,676
63,583
 51,845
Operating Activities
Our primary source of cash from operating activities is cash collections from our customers. We expect cash inflows from operating activities to be affected by the timing of our sales. Our primary uses of cash from operating activities are for personnel-related expenditures, and other general operating expenses, as well as payments related to taxes, interest and facilities.
For the ninethree months ended September 30, 2018, netMarch 31, 2020 as compared to the three months ended March 31, 2019, the increase in cash provided by operating activities was $166.1 million which consisted of aprimarily due to the increase in net loss of $87.3 million, adjustedincome after adjustments for $266.2 million of non-cash expenses and other adjustments and a $12.8 million net change in operating assets and liabilities. Non-cash expenses includeitems including depreciation and amortization of $193.9 million primarily related toand stock-based compensation expense. The net cash inflow resulting from the intangible assets recordedchanges in connection with the Take Private and other acquisitions. The other adjustments include the loss on extinguishment of debt related to amendments to our credit facilities of $60.6 million. Significant changes in operating assets and liabilities include:
Deferred revenue increasedwas $1.6 million for the three months ended March 31, 2020 as compared to the balance at December 31, 2017 resulting in an increase in operating liabilities and reflecting a net cash inflowoutflow of $22.3$1.5 million for the ninethree months ended September 30, 2018.March 31, 2019 and was primarily due to the timing of sales and cash payments and receipts. Cash flow from operations for the three months ended March 31, 2020 was reduced by $6.0 million of cash paid for taxes.
Investing Activities
Changes in our income tax receivable and payable balances are significant components of ourInvesting cash flows from operating activities. Theconsist primarily of cash outflows relatedused for capital expenditures and intangible assets. Our capital expenditures primarily relate to purchases of leasehold improvements, computers, servers and equipment to support our income tax payable balance includes $10.4 million related to the impactsdomestic and international office locations. Purchases of the Tax Act enacted during 2017 and $8.0 million of income tax payments for the nine months ended September 30, 2018. See Note11. Income Taxes in the Notes to Condensed Consolidated Financial Statements included in Item 1 of Part I of this Form 10-Q for additional information.
For the nine months ended September 30, 2017, net cash provided by operating activities was $135.9 million, which consisted of a net loss of $44.1 million, adjusted for $156.1 million of non-cash expenses and other adjustments and a $23.9 million net change in operating assets and liabilities. Non-cash expenses include depreciation and amortization of $187.1 million primarily related to the intangible assets recorded in connection with the Take Privateconsist primarily of capitalized research and other acquisitions. The significant changes in operating assets and liabilities during the period include the following:
Deferred revenue increased as compared to the balance in prior period at September 30, 2017 resulting in an increase in operating liabilities and reflecting a cash inflow of $24.2 million for the nine months ended September 30, 2017. The deferred revenue balances were impacted by the purchase accounting adjustments made at the Take Private.
Investing Activitiesdevelopment costs.
Net cash used in investing activities forincreased in the ninethree months ended September 30, 2018 was primarily relatedMarch 31, 2020 as compared to $60.6 million ofthe three months ended March 31, 2019 due to an increase in cash used for acquisitions and $12.8 millionpurchases of cash used to purchase property and equipment, offset by $10.7 million of cash proceeds from the sale of a cost-method investment.
Net cash used in investing activities for the nine months ended September 30, 2017 was primarily related to $24.0 million of cash used for acquisitions and $6.3 million of cash used to purchase property and equipment.
Financing Activities
Financing cash flows consist of repayments associated with our long-term debt, the proceeds from the issuance of shares of common stock through equity incentive plans and the repurchase of unvested incentive restricted stock and common stock to satisfy withholding tax requirements related to the settlement of restricted stock units.
Net cash used in financing activities fordecreased in the ninethree months ended September 30, 2018 wasMarch 31, 2020 as compared to the three months ended March 31, 2019 primarily due to debt principal repayments of $694.9 million, offset by $627.0 million of additionalan increase in proceeds from the refinancingissuance of common stock under our debt agreements. These cash flows primarily relate to deemed gross repayments and borrowingsemployee stock purchase plan. For each period, we made in connection with the refinancing of debt agreements and $14.9 million of total quarterly principal payments of $5.0 million due under our First Lien Credit Agreement. In addition, in the three months ended March 31, 2020 we paid a redemption premiumwithheld and retired shares of $22.7common stock to satisfy $1.5 million of statutory withholding tax requirements that we pay in connection withcash to the redemption and exchangeappropriate taxing authorities on behalf of our Second Lien Notes.
Net cash used in financing activities for the nine months ended September 30, 2017 was primarily due to debt repayments of $32.7 millionemployees related to the repaymentsettlement of outstanding borrowings underrestricted stock units during the period. These shares are treated as common stock repurchases in our revolving credit facility and quarterly principal payments

under our First Lien Credit Agreement. These repayments were offset by $3.5 million of additional proceeds from refinancing related to Amendment 3 of our First Lien Credit Agreement.condensed consolidated financial statements.

Contractual Obligations and Commitments
As of September 30, 2018, with the exception of long-term debt obligations and cash interest expense,March 31, 2020, there have been no material changes in our contractual obligations and commitments as of December 31, 20172019 that were disclosed in our final prospectus dated October 18, 2018 and filed with the SECAnnual Report on October 22, 2018 pursuant to Rule 424(b) of the Securities Act of 1933, as amended, and included below.Form 10-K.
The following table summarizes our outstanding contractual obligations as of December 31, 2017 that require us to make future cash payments:
 Payments Due by Period
 Total 
Less than 1
year
 1-3 years 3-5 years 
More than
5 years
          
 (in thousands)
Long-term debt obligations(1)
$2,358,050
 $16,950
 $33,900
 $33,900
 $2,273,300
Cash interest expense(1)
854,933
 155,832
 309,474
 305,567
 84,060
Operating leases144,049
 16,607
 32,549
 28,762
 66,131
Purchase obligations(2)
65,986
 47,810
 18,176
 
 
Related party consulting agreement(3)
50,986
 10,000
 20,000
 20,000
 986
Take Private deferred stock payments(4)
8,071
 4,553
 3,518
 
 
Acquisition related retention and deferred compensation5,549
 2,699
 2,850
 
 
Transition tax payable(5)
120,793
 6,545
 19,327
 19,327
 75,594
Total(6)
$3,608,417
 $260,996
 $439,794
 $407,556
 $2,500,071
________________
(1)Represents principal maturities of our Senior Secured First Lien Credit Facility and our Senior Secured Second Lien Floating Rate Note Agreement in effect at December 31, 2017. The estimated cash interest expense is based upon (i) an interest rate of 5.07% on our First Lien and (ii) an interest rate of 10.14% on the Second Lien Notes.
In March 2018, we entered into Amendment No. 4 to First Lien Credit Agreement. In addition, we terminated our Second Lien Notes Agreement and entered into a new Senior Secured Second Lien Credit Agreement. The amounts below reflect the obligations due under these new and amended agreements as of September 30, 2018. The estimated cash interest expense is based upon (i) an interest rate of 5.24% on our First Lien and (ii) an interest rate of 9.49% on our Second Lien.
In October 2018, we completed our IPO and used a portion of our net proceeds from the offering to repay the $315.0 million of borrowings under our Second Lien Credit Facility.
The following table summarizes principal maturities and estimated cash interest expense as of September 30, 2018:
 Payments Due by Period
 Total 
Less than 1
year
 1-3 years 3-5 years 
More than
5 years
          
 (in thousands)
Long-term debt obligations, as amended$2,290,075
 $4,975
 $39,800
 $39,800
 $2,205,500
Cash interest expense739,511
 34,101
 268,564
 263,966
 172,880
Total$3,029,586
 $39,076
 $308,364
 $303,766
 $2,378,380
(2)Purchase obligations primarily represent outstanding purchase orders for purchases of software license and support fees, marketing activities, hosting, corporate health insurance costs, accounting, legal and contractor fees and computer hardware and software costs.
(3)
Our consulting agreement with our Sponsors terminated in October 2018 upon the consummation of the IPO. For more information, see Note10. Related Party Transactionsin the Notes to Condensed Consolidated Financial Statements included in Item 1 of Part I of this Quarterly Report on Form 10-Q.
(4)
As a result of the Take Private, certain restricted stock units, or RSUs, not subject to accelerated vesting were cancelled and converted into the right to receive the per share price of $60.10 less applicable withholding taxes shortly after those RSUs would have vested based on the underlying original RSU vesting schedule and subject to the continued employment of the holders of those RSUs. See Note 12. Commitments and Contingenciesin the Notes to Condensed Consolidated Financial Statements included in Item 1 of Part I of this Quarterly Report on Form 10-Q for additional details.
(5)
Represents the provisional one–time transition tax as a result of the Tax Act which we have elected to pay over eight years. See Note 11. Income Taxes in the Notes to Condensed Consolidated Financial Statements included in Item 1 of Part I of this Quarterly Report on Form 10-Q for additional details of the impact of the Tax Act.
(6)Other long-term obligations on our balance sheet at December 31, 2017 included non-current income tax liabilities of $22.5 million, which related primarily to unrecognized tax benefits. We have not included this amount in the table above because we cannot reasonably estimate the period during which this obligation may be incurred, if at all.

Critical Accounting Policies and Estimates
Our condensed consolidated financial statements are prepared in conformity with GAAP and require our management to make estimates and assumptions that affect the reported amounts of assets, liabilities, revenue, costs and expenses and related disclosures. We base our estimates on historical experience and on various other assumptions that we believe to be reasonable under the circumstances. The impact from the rapidly changing market and economic conditions due to the COVID-19 pandemic on our business, results of operations and financial condition is uncertain. We have made estimates of the impact of COVID-19 within our financial statements as of and for the three months ended March 31, 2020 which did not result in material adjustments. The estimates assessed included, but were not limited to, allowances for credit losses, the carrying values of goodwill and intangible assets and other long-lived assets, valuation allowances for tax assets and revenue recognition. Actual results may differ from these estimates, and such estimates may change if the underlying conditions or assumptions change. To the extent that there are differences between our estimates and actual results, our future financial statement presentation, financial condition, results of operations and cash flows will be affected, perhaps materially.
In many cases, the accounting treatment of a particular transaction is specifically dictated by GAAP and does not require management’s judgment in its application, while in other cases, management’s judgment is required in selecting among available alternative accounting standards that allow different accounting treatment for similar transactions. We believe that these accounting policies requiring significant management judgment and estimates are critical to understanding our historical and future performance, as these policies relate to the more significant areas of our financial results. These critical accounting policies are:
the valuation of goodwill, intangibles, long-lived assets and contingent consideration;
revenue recognition;
stock-based compensation; and
income taxes; and
loss contingencies.taxes.
A full description of our critical accounting policies that involve significant management judgment appears in our final prospectus dated October 18, 2018 andAnnual Report on Form 10-K for the year ended December 31, 2019 filed with the SEC on October 22, 2018 pursuant to Rule 424(b) of the Securities Act of 1933, as amended.February 24, 2020. There have been no material changes to our critical accounting policies and estimates since that time.
Recent Accounting Pronouncements
See Note 2. Summary of Significant Accounting Policies in the Notes to Condensed Consolidated Financial Statements in Item 1 of Part I of this Quarterly Report on Form 10-Q, for a full description of recent accounting pronouncements, which is incorporated herein by reference.
Off-Balance Sheet Arrangements
During the ninethree months ended September 30, 2018,March 31, 2020, we did not have any relationships with unconsolidated organizations or financial partnerships, such as structured finance or special purpose entities that would have been established for the purpose of facilitating off-balance sheet arrangements or other contractually narrow or limited purposes.

Item 3. Quantitative and Qualitative Disclosures About Market Risk
Interest Rate Risk
We had cash and cash equivalents of $278.3$237.0 million and $277.7$173.4 million at September 30, 2018March 31, 2020 and December 31, 2017,2019, respectively. Our cash and cash equivalents consist primarily of bank demand deposits and money market funds. We hold cash and cash equivalents and short-term investments for working capital purposes. Our investments are made for capital preservation purposes, and we do not enter into investments for trading or speculative purposes.
We do not have material exposure to market risk with respect to our cash and cash equivalents, as these consist primarily of highly liquid investments purchased with original maturities of three months or less at September 30, 2018.March 31, 2020.
We had total indebtedness with an outstanding principal balance of $2.3$1.9 billion and $2.4$2.0 billion at September 30, 2018March 31, 2020 and December 31, 2017,2019, respectively. Borrowings outstanding under our various credit agreements bear interest at variable rates equal to applicable margins plus specified base rates or LIBOR-based rates with a 1%0% floor. As of September 30, 2018March 31, 2020 and December 31, 2017,2019, the annual weighted-average rate on borrowings was 5.8%3.74% and 6.5%4.55%, respectively. If there was a hypothetical 100 basis point increase in interest rates, the annual impact to interest expense would be approximately $22.9$19.5 million. This hypothetical

change in interest expense has been calculated based on the borrowings outstanding at December 31, 20172019 and a 100 basis point per annum change in interest rate applied over a one-year period.
We do not have material exposure to fair value market risk with respect to our total long-term outstanding indebtedness which consists of $2.3$1.9 billion U.S. dollar term loans as of September 30, 2018,March 31, 2020, not subject to market pricing.
See Note6.5. Debtin the Notes to Condensed Consolidated Financial Statements in Item 1 of Part I of this Quarterly Report on Form 10-Q for additional information regarding our debt.

Foreign Currency Exchange Risk
As a global company, we face exposure to adverse movements in foreign currency exchange rates. We primarily conduct business in the following locations: the United States, Europe, Canada, South America and Australia. This exposure is the result of selling in multiple currencies, growth in our international investments, additional headcount in foreign countries and operating in countries where the functional currency is the local currency. Specifically, our results of operations and cash flows are subject to fluctuations in the following currencies: the Euro, British Pound Sterling and Australian Dollar against the United States Dollar, or USD. These exposures may change over time as business practices evolve and economic conditions change.change, including as a result of the impact of the COVID-19 pandemic on the global economy or governmental actions taken in response to the COVID-19 pandemic. Changes in foreign currency exchange rates could have an adverse impact on our financial results and cash flows.
Our condensed consolidated statements of operations are translated into USD at the average exchange rates in each applicable period. Our international revenue, operating expenses and significant balance sheet accounts denominated in currencies other than the USD primarily flow through our United Kingdom and European subsidiaries, which have British Pound Sterling and Euro functional currencies, respectively. This results in a two-step currency exchange process wherein the currencies other than the British Pound Sterling and Euro are first converted into those functional currencies and then translated into USD for our consolidated financial statements. As an example, revenue for sales in Australia is translated from the Australian Dollar to the Euro and then into the USD.
Our statement of operations and balance sheet accounts are also impacted by the re-measurement of non-functional currency transactions such as intercompany loans, cash accounts held by our overseas subsidiaries, accounts receivable denominated in foreign currencies, deferred revenue and accounts payable denominated in foreign currencies. Our foreign currency denominated intercompany loan was established as part of the Take Private to provide a conduit to utilize foreign earnings effectively. The gains (losses) associated with the changes in exchange rates on amounts borrowed are unrealized non-cash events. As of July 1, 2018, the foreign currency denominated intercompany loan is designated as long-term due to a change in our investment strategy and the new Tax Act. Therefore, beginning on July 1, 2018, the foreign currency transaction gains and losses resulting from remeasurement are recognized as a component of accumulated other comprehensive income (loss).
Foreign Currency Transaction Risk
Our foreign currency exposures typically arise from selling annual and multi-year maintenance contracts and subscriptions in multiple currencies, accounts receivable, intercompany transfer pricing arrangements and other intercompany transactions. Our foreign currency management objective is to minimize the effect of fluctuations in foreign exchange rates on selected assets or liabilities without exposing us to additional risk associated with transactions that could be regarded as speculative.
We utilize purchased foreign currency forward contracts to minimize our foreign exchange exposure on certain foreign balance sheet positions denominated in currencies other than the Euro. We do not enter into any derivative financial instruments for trading or speculative purposes. Our objective in managing our exposure to foreign currency exchange rate fluctuations is to reduce the impact of adverse fluctuations in such exchange rates on our earnings and cash flow. The notional amounts and currencies underlying our foreign currency forward contracts will fluctuate period to period as they are principally dependent on the balances of the balance sheet positions that are denominated in currencies other than the Euro held by our global entities. There can be no assurance that our foreign currency hedging activities will substantially offset the impact of fluctuation in currency exchange rates on our results of operations and functional positions. As of September 30, 2018March 31, 2020 and December 31, 2017,2019, we did not have any forward contracts outstanding and while we do not have a formal policy to settle all derivatives prior to the end of each quarter, our current practice is to do so. The effect of derivative instruments on our condensed consolidated statements of operations was insignificant for the ninethree months ended September 30, 2018March 31, 2020 and 2017.2019.
We are exposed to credit-related losses in the event of non-performance by counterparties to derivative financial instruments, but we do not expect any counterparties to fail to meet their obligations given their high credit ratings. In addition, we diversify this risk across several counterparties and actively monitor their ratings.
Foreign Currency Translation Risk
Fluctuations in foreign currencies impact the amount of total assets, liabilities, revenue, operating expenses and cash flows that we report for our foreign subsidiaries upon the translation of these amounts into U.S. dollars. If there is a change in foreign currency exchange rates, the amounts of assets, liabilities, revenue, operating expenses and cash flows that we report in U.S. dollars for foreign subsidiaries that transact in international currencies may be higher or lower to what we would have reported using a constant currency rate. To the extent the U.S. dollar strengthens against foreign currencies, the translation of these foreign currency denominated transactions results in reduced assets, liabilities, revenue, operating expenses and cash flows for our international operations. Similarly, our assets, liabilities, revenue, operating expenses and cash flows will increase for our international operations

if the U.S. dollar weakens against foreign currencies. The conversion of the foreign subsidiaries’ financial statements into U.S. dollars will also lead to remeasurement gains and losses recorded in income, or translation gains or losses that are recorded as a component of accumulated other comprehensive income (loss).

Item 4: Controls and Procedures
Evaluation of Disclosure Controls and Procedures
Our management, with the participation of our Chief Executive Officer and our Chief Financial Officer, evaluated the effectiveness of our disclosure controls and procedures as of September 30, 2018March 31, 2020. The term “disclosure controls and procedures,” as defined in Rules 13a-15(e) and 15d-15(e) under the Securities Exchange Act of 1934, as amended (the “Exchange Act”), means controls and other procedures of a company that are designed to ensure that information required to be disclosed by a company in the reports that it files or submits under the Exchange Act is recorded, processed, summarized and reported, within the time periods specified in the SEC’s rules and forms.
Disclosure controls and procedures include, without limitation, controls and procedures designed to ensure that information required to be disclosed by a company in the reports that it files or submits under the Exchange Act is accumulated and communicated to the company’s management, including its principal executive and principal financial officers, as appropriate to allow timely decisions regarding required disclosure. Management recognizes that any controls and procedures, no matter how well designed and operated, can provide only reasonable assurance of achieving their objectives and management necessarily applies its judgment in evaluating the cost-benefit relationship of possible controls and procedures. Based on the evaluation of our disclosure controls and procedures as of September 30, 2018March 31, 2020, our Chief Executive Officer and Chief Financial Officer concluded that, as of such date, our disclosure controls and procedures were effective at a reasonable assurance level.
Changes in Internal Control over Financial Reporting
There were no changes in our internal control over financial reporting that occurred during the quarter ended September 30, 2018March 31, 2020 that have materially affected, or are reasonably likely to materially affect, our internal control over financial reporting.


PART II: OTHER INFORMATION
Item 1. Legal Proceedings
From time to time, we have been and may be involved in various legal proceedings and claims arising in our ordinary course of business. At this time, neither we nor any of our subsidiaries is a party to, and none of our respective property is the subject of, any material legal proceeding. However, the outcome of legal proceedings and claims brought against us are subject to significant uncertainty. Therefore, if one or more of these legal matters were resolved against us in the same reporting period for amounts in excess of management’s expectations, our consolidated financial statements for a particular period could be materially adversely affected.
Item 1A. Risk Factors
ForWith the exception of the following, there have been no other material changes in our risk factors from those disclosed in Part I, Item 1A, under the heading “Risk Factors” in our Annual Report on Form 10-K for the year ended December 31, 2019.
The global COVID-19 pandemic may adversely affect our business, results of operations and financial condition.
In March 2020, the World Health Organization declared the outbreak of coronavirus disease 2019, or COVID-19, a discussionpandemic. The global COVID-19 pandemic has created significant volatility, uncertainty and disruption in the global economy. The extent to which the COVID-19 pandemic may impact our business, results of operations and financial condition is uncertain and will depend on numerous evolving factors outside of our potentialcontrol that we are not able to accurately predict, including:
the duration and scope of the COVID-19 pandemic;
governmental actions taken in response to the COVID-19 pandemic that restrict or disrupt global economic activity, including restrictions imposed on the operation of our business in our U.S. and international locations;
business failures, reductions in information technology spending, late or missed payments, or delays in purchasing decisions by our customers, their end-customers and our prospective customers, in particular among small and mid-sized business (SMBs) that we or our MSP customers’ serve, and the resulting impact on demand for our products, our ability to collect payments for our products or our ability to add new customers and retain existing customers;
our ability to continue to effectively market, sell and support our products through disruptions to our operations, the operations of our customers and partners and the communities in which our and their employees are located, including disruptions resulting from the spread of the virus, quarantines, office closures, reallocation of internal resources and transitions to remote working arrangements;
the ability of our products to address our customers’ needs in a rapidly evolving business environment and any interruptions or performance problems associated with the increased use of our products as a result of the shift to more remote working environments, including disruptions at any third-party data centers upon which we rely;
our ability to develop new products, enhance our existing products and acquire new products in this uncertain business environment;
delays in the U.S. federal government’s budget and appropriations process and changes in spending priorities of the U.S. federal government that result in the loss or delay of sales of our products to the U.S. federal government; and
public and private litigation based upon, arising out of or related to COVID-19 and our actions and responses thereto.  
In addition to the adverse impact any of these factors could have on our business, results of operations and financial condition, these factors and the other impacts of the COVID-19 pandemic also could cause, contribute to, or increase the likelihood of the risks and uncertainties see the information under the heading "Risk Factors"identified in our final prospectus dated October 18, 2018Annual Report on Form 10-K for the fiscal year ended December 31, 2019, any of which could materially adversely affect our business, results of operations and filed withfinancial condition. Additionally, because an increasing portion of our business is based on a recurring revenue model, the SECeffect of COVID-19 on October 22, 2018 pursuant to Rule 424(b) of the Securities Act of 1933, as amended. There have been no material changes from the risk factors disclosedour business will not be fully reflected in our final prospectus.financial results for some time.

Item 2. Unregistered Sales of Equity Securities and Use of Proceeds
On October 18, 2018, the Registration Statement on Form S-1 (File No.  333-227479) (the “Registration Statement”) relating to our initial public offering was declared effective by the SEC. Pursuant to the Registration Statement, we registered an aggregate of 25,000,000 shares of our common stock, all of which were sold by us at a price to the public of $15.00 per share. Goldman Sachs & Co. LLC, J.P. Morgan Securities LLC and Morgan Stanley & Co. LLC acted as the representatives of the underwriters in our initial public offering. We received approximately $353.0 million in net proceeds after deducting underwriting discounts and commissions of $17.8 million and estimated offering-related expenses of approximately $4.2 million. No payments of the net proceeds were made to our directors or officers or their associates, holders of 10% or more of any class of our equity securities or any affiliates. 
We used a portion of the net proceeds from the offering to repay $315.0 million in borrowings outstanding under our Second Lien Term Loan and a related voluntary prepayment fee of approximately $14.2 million concurrently with the closing of our initial public offering in October 2018. All of the remaining net proceeds are held in cash and have not been deployed. We intend to apply the remaining net proceeds to monthly interest payments under our First Lien Credit Agreement.
Issuer Purchases of Equity Securities
 Class A Common Stock Class B Common Stock    
PeriodNumber of
Shares
Purchased
(1)
 Average
Price Paid
Per Share (2)
 
Number of
Shares
Purchased
(1)
 
Average
Price Paid
Per Share
 
Total
Number
of Shares
Purchased
as Part of a
Publicly
Announced
Plan or Program
 
Approximate Dollar
Value of
Shares That
May Yet Be
Purchased
Under the
Plan or Program
(in thousands)
July 1-31, 2018
 $
 16,000
 $0.27
 
 $
August 1-31, 201814.85
 1,179.85
 126,054
 3.58
 
 
September 1-30, 2018
 
 12,000
 3.54
 
 
       Total14.85
   154,054
   
  
Period
Number of
Shares
Purchased
(1)
 
Average
Price Paid
Per Share
 
Total
Number
of Shares
Purchased
as Part of a
Publicly
Announced
Plan or Program
 
Approximate Dollar
Value of
Shares That
May Yet Be
Purchased
Under the
Plan or Program
(in thousands)
January 1-31, 2020
 $
 
 $
February 1-29, 202030,000
 0.74
 
 
March 1-31, 20201,600
 0.27
 
 
       Total31,600
   
  
________________
(1)All repurchases relate to employee held commonrestricted stock and common stock-based incentive awards that is subject to vesting. Unvested shares are subject to a right of repurchase by us in the event the employee stockholder ceases to be employed or engaged (as applicable) by the Company for any reason orus prior to vesting. All shares in the eventabove table were shares repurchased as a result of us exercising this right and not pursuant to a change of controlpublicly announced plan or due to certain regulatory burdens.program.
(2)Class A common stock price paid includes the $1,000 per share liquidation value plus accrued dividends.

Item 6. Exhibits
EXHIBIT INDEX
Exhibit Number Exhibit Title
 Third Amended and Restated Certificate of Incorporation as currently in effect
 Amended and Restated Bylaws as currently in effect
 Amended and Restated Stockholders'Employment Agreement, dated October 18, 2018, byas of September 15, 2015, between SolarWinds Worldwide, LLC and among the Company and the stockholders' named thereinJason Bliss
 Amendment to Employment Agreement, dated April 27, 2016, between SolarWinds Corporation 2018 Equity Incentive PlanWorldwide, LLC and forms of agreements thereunderJason Bliss
 Employment Agreement, dated as of February 1, 2015, between SolarWinds Corporation 2018 Employee Stock Purchase PlanWorldwide, LLC and Woong Joseph Kim
Amendment to Employment Agreement, dated April 27, 2016, between SolarWinds Worldwide, LLC and Woong Joseph Kim
 Certification of Chief Executive Officer pursuant to Exchange Act Rules 13a-14(a) and 15d-14(a), as adopted pursuant to Section 302 of the Sarbanes-Oxley Act of 2002
 Certification of Chief Financial Officer pursuant to Exchange Act Rules 13a-14(a) and 15d-14(a), as adopted pursuant to Section 302 of the Sarbanes-Oxley Act of 2002
 Certifications of Chief Executive Officer and Chief Financial Officer pursuant to 18 U.S.C. Section 1350, as adopted pursuant to Section 906 of the Sarbanes-Oxley Act of 2002
101.INS101* XBRL Instance DocumentInteractive Data Files (formatted as Inline XBRL)
101.SCH104* 
Cover Page Interactive Data File (formatted as Inline XBRL Taxonomy Extension Schema Document
101.CALXBRL Taxonomy Calculation Linkbase Document
101.DEFXBRL Taxonomy Definition Linkbase Document
101.LABXBRL Taxonomy Label Linkbase Document
101.PREXBRL Taxonomy Presentation Linkbase Documentand contained in Exhibit 101)



*Filed herewith
**The certifications attached as Exhibit 32.1 accompanying this Quarterly Report on Form 10-Q, are deemed furnished and not filed with the Securities and Exchange Commission and are not to be incorporated by reference into any filing of the Registrant under the Securities Act of 1933, as amended, or the Securities Exchange Act of 1934, as amended, whether made before or after the date of this Quarterly Report on Form 10-Q, irrespective of any general incorporation language contained in such filing



SOLARWINDS CORPORATION
SIGNATURE


Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned thereunto duly authorized.
  SOLARWINDS CORPORATION
    
Dated:November 27, 2018May 8, 2020By:/s/ J. Barton Kalsu
    
   J. Barton Kalsu
   Chief Financial Officer
   (Principal Financial and Accounting Officer)






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