UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
Washington, D.C. 20549
_____________________________
FORM 10-Q
QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934.
For the quarterly period ended JuneSeptember 30, 2020.
TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934.
    For the transition period from                     to                     .
Commission file number: 001-38900
__________________________
THE PENNANT GROUP, INC.

(Exact Name of Registrant as Specified in Its Charter)
Delaware83-3349931
(State or Other Jurisdiction of(I.R.S. Employer
Incorporation or Organization)Identification No.)
1675 East Riverside Drive, Suite 150, Eagle, ID 83616
(Address of Principal Executive Offices and Zip Code)
(208) 506-6100
(Registrant’s Telephone Number, Including Area Code)
_____________________________None
(Former name, former address and former fiscal year, if changed since last report)
________________
Securities registered pursuant to Section 12(b) of the Act:

Title of each classTrading Symbol(s)Name of each exchange on which registered
Common Stock, par value $0.001 per sharePNTGNasdaq Global Select Market
Securities registered pursuant to Section 12(g) of the Act: None

Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days. Yes No
Indicate by check mark whether the registrant has submitted electronically, every Interactive Data File required to be submitted pursuant to Rule 405 of Regulation S-T (§232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit such files). Yes No

Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, a smaller reporting company, or an emerging growth company. See the definitions of “large accelerated filer,” “accelerated filer,” “smaller reporting company,” and “emerging growth company” in Rule 12b-2 of the Exchange Act:
Large accelerated filerAccelerated filerNon-accelerated filerSmaller reporting companyEmerging growth company

If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act.

Indicate by a check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act). Yes No
As of August 11,November 10, 2020, 27,980,65028,189,519 shares of the registrant’s common stock were outstanding.




THE PENNANT GROUP, INC.
QUARTERLY REPORT ON FORM 10-Q
FOR THE THREE AND SIXNINE MONTHS ENDED JUNESEPTEMBER 30, 2020
TABLE OF CONTENTS




PART I. FINANCIAL INFORMATION
Item I. Financial Statements
THE PENNANT GROUP, INC.
CONDENSED CONSOLIDATED AND COMBINED BALANCE SHEETS
(unaudited, in thousands, except par value)

June 30, 2020December 31, 2019September 30, 2020December 31, 2019
AssetsAssetsAssets
Current assets:Current assets:Current assets:
CashCash$12,129  $402  Cash$8,320 $402 
Accounts receivable—less allowance for doubtful accounts of $516 and $677, respectively33,858  32,183  
Accounts receivable—less allowance for doubtful accounts of $559 and $677, respectivelyAccounts receivable—less allowance for doubtful accounts of $559 and $677, respectively35,865 32,183 
Prepaid expenses and other current assetsPrepaid expenses and other current assets6,443  6,098  Prepaid expenses and other current assets9,266 6,098 
Total current assetsTotal current assets52,430  38,683  Total current assets53,451 38,683 
Property and equipment, netProperty and equipment, net19,025  14,644  Property and equipment, net19,056 14,644 
Right-of-use assetsRight-of-use assets311,821  316,328  Right-of-use assets309,621 316,328 
Escrow depositsEscrow deposits1,639  1,400  Escrow deposits6,287 1,400 
Restricted and other assetsRestricted and other assets2,293  1,955  Restricted and other assets2,469 1,955 
Intangible assets, netIntangible assets, net38  45  Intangible assets, net35 45 
GoodwillGoodwill45,372  41,233  Goodwill49,093 41,233 
Other indefinite-lived intangiblesOther indefinite-lived intangibles36,628  33,462  Other indefinite-lived intangibles40,098 33,462 
Total assetsTotal assets$469,246  $447,750  Total assets$480,110 $447,750 
Liabilities and equityLiabilities and equityLiabilities and equity
Current liabilities:Current liabilities:Current liabilities:
Accounts payableAccounts payable$7,224  $8,653  Accounts payable$7,773 $8,653 
Accrued wages and related liabilitiesAccrued wages and related liabilities18,278  16,343  Accrued wages and related liabilities18,443 16,343 
Lease liabilities—currentLease liabilities—current13,369  12,285  Lease liabilities—current13,897 12,285 
Other accrued liabilitiesOther accrued liabilities41,590  13,911  Other accrued liabilities43,156 13,911 
Total current liabilitiesTotal current liabilities80,461  51,192  Total current liabilities83,269 51,192 
Long-term lease liabilities—less current portionLong-term lease liabilities—less current portion300,621  304,044  Long-term lease liabilities—less current portion297,903 304,044 
Other long-term liabilitiesOther long-term liabilities5,021  2,877  Other long-term liabilities8,903 2,877 
Long-term debt, netLong-term debt, net642  18,526  Long-term debt, net696 18,526 
Total liabilitiesTotal liabilities386,745  376,639  Total liabilities390,771 376,639 
Commitments and contingenciesCommitments and contingenciesCommitments and contingencies
Equity:Equity:Equity:
Common stock, $0.001 par value; 100,000 shares authorized; 28,514 and 27,968, shares issued and outstanding at June 30, 2020, respectively, and 28,435 and 27,853 shares issued and outstanding at December 31, 2019, respectively.28  28  
Common stock, $0.001 par value; 100,000 shares authorized; 28,585 and 28,119 shares issued and outstanding at September 30, 2020, respectively, and 28,435 and 27,853 shares issued and outstanding at December 31, 2019, respectively.Common stock, $0.001 par value; 100,000 shares authorized; 28,585 and 28,119 shares issued and outstanding at September 30, 2020, respectively, and 28,435 and 27,853 shares issued and outstanding at December 31, 2019, respectively.28 28 
Additional paid-in capitalAdditional paid-in capital79,012  74,882  Additional paid-in capital81,451 74,882 
Retained Earnings/ (Accumulated Deficit)3,518  (3,799) 
Treasury Stock, at cost(57) —  
Retained earnings (accumulated deficit)Retained earnings (accumulated deficit)7,925 (3,799)
Treasury stock, at cost, 3 shares at September 30, 2020Treasury stock, at cost, 3 shares at September 30, 2020(65)
Total equityTotal equity82,501  71,111  Total equity89,339 71,111 
Total liabilities and equityTotal liabilities and equity$469,246  $447,750  Total liabilities and equity$480,110 $447,750 
See accompanying notes to condensed consolidated and combined financial statements.

1


tzsdTHETHE PENNANT GROUP, INC.
CONDENSED CONSOLIDATED AND COMBINED STATEMENTS OF INCOME
(unaudited, in thousands, except for per-share amounts)


Three Months Ended June 30,Six Months Ended June 30,Three Months Ended September 30,Nine Months Ended September 30,
20202019202020192020201920202019
RevenueRevenue$92,740  $82,734  $184,589  $160,641  Revenue$98,397 $88,398 $282,986 $249,039 
ExpenseExpenseExpense
Cost of servicesCost of services68,159  63,038  138,348  121,767  Cost of services75,486 68,286 213,834 190,053 
Rent—cost of servicesRent—cost of services9,767  8,533  19,473  16,830  Rent—cost of services9,721 8,538 29,194 25,368 
General and administrative expenseGeneral and administrative expense7,538  6,889  14,199  15,133  General and administrative expense7,500 8,577 21,699 23,710 
Depreciation and amortizationDepreciation and amortization1,201  962  2,222  1,772  Depreciation and amortization1,212 1,071 3,434 2,843 
Total expensesTotal expenses86,665  79,422  174,242  155,502  Total expenses93,919 86,472 268,161 241,974 
Income from operationsIncome from operations6,075  3,312  10,347  5,139  Income from operations4,478 1,926 14,825 7,065 
Other income (expense):Other income (expense):Other income (expense):
Other incomeOther income225 225 
Interest expense, netInterest expense, net(301) —  (704) —  Interest expense, net(192)(896)
Other income (expense), netOther income (expense), net33 (671)
Income before provision for income taxesIncome before provision for income taxes5,774  3,312  9,643  5,139  Income before provision for income taxes4,511 1,926 14,154 7,065 
Provision/ (benefit) for income taxes1,437  (375) 2,326  (32) 
Provision for income taxesProvision for income taxes104 123 2,430 91 
Net incomeNet income4,337  3,687  7,317  5,171  Net income4,407 1,803 11,724 6,974 
Less: net income attributable to noncontrolling interestLess: net income attributable to noncontrolling interest—  200  —  350  Less: net income attributable to noncontrolling interest279 629 
Net income and other comprehensive income attributable to The Pennant Group, Inc.Net income and other comprehensive income attributable to The Pennant Group, Inc.$4,337  $3,487  $7,317  $4,821  Net income and other comprehensive income attributable to The Pennant Group, Inc.$4,407 $1,524 $11,724 $6,345 
Earnings per share:Earnings per share:Earnings per share:
BasicBasic$0.16  $0.13  $0.26  $0.19  Basic$0.16 $0.06 $0.42 $0.25 
DilutedDiluted$0.15  $0.13  $0.25  $0.19  Diluted$0.15 $0.06 $0.39 $0.25 
Weighted average common shares outstanding:Weighted average common shares outstanding:Weighted average common shares outstanding:
BasicBasic27,952  27,834  27,922  27,834  Basic28,055 27,834 27,967 27,834 
DilutedDiluted29,662  27,834  29,780  27,834  Diluted30,243 27,834 29,955 27,834 
See accompanying notes to condensed consolidated and combined financial statements.

2


THE PENNANT GROUP, INC.
CONDENSED CONSOLIDATED AND COMBINED STATEMENTS OF STOCKHOLDERS' EQUITY
AND NET PARENT INVESTMENT
(unaudited, in thousands)
Common StockAdditional Paid-In CapitalRetained Earnings/ (Accumulated Deficit)Treasury StockCommon StockAdditional Paid-In CapitalRetained Earnings/ (Accumulated Deficit)Treasury Stock
SharesAmountSharesAmountTotalSharesAmountAdditional Paid-In CapitalAmountTotal
Balance at December 31, 2019Balance at December 31, 201928,435  $28  $74,882  $(3,799) —  $—  $71,111  Balance at December 31, 201928,435 $28 $74,882 $(3,799)$$71,111 
Net income attributable to The Pennant Group, Inc.Net income attributable to The Pennant Group, Inc.—  —  —  2,980  —  —  2,980  Net income attributable to The Pennant Group, Inc.— — — 2,980 — — 2,980 
Stock-based compensationStock-based compensation—  —  1,956  —  —  —  1,956  Stock-based compensation— — 1,956 — — — 1,956 
Issuance of common stock from the exercise of stock optionsIssuance of common stock from the exercise of stock options38  —  138  —  —  —  138  Issuance of common stock from the exercise of stock options38 — 138 — — — 138 
Issuance/ (cancellation) of restricted stockIssuance/ (cancellation) of restricted stock —  —  —  —  —  —  Issuance/ (cancellation) of restricted stock— — — — — — 
Balance at March 31, 2020Balance at March 31, 202028,476  $28  $76,976  $(819) —  $—  $76,185  Balance at March 31, 202028,476 $28 $76,976 $(819)$$76,185 
Net income attributable to The Pennant Group, Inc.Net income attributable to The Pennant Group, Inc.—  —  —  4,337  —  —  4,337  Net income attributable to The Pennant Group, Inc.— — — 4,337 — — 4,337 
Stock-based compensationStock-based compensation—  —  1,959  —  —  —  1,959  Stock-based compensation— — 1,959 — — — 1,959 
Issuance of common stock from the exercise of stock optionsIssuance of common stock from the exercise of stock options20  —  77  —  —  —  77  Issuance of common stock from the exercise of stock options20 — 77 — — — 77 
Issuance/ (cancellation) of restricted stockIssuance/ (cancellation) of restricted stock20  —  —  —  —  —  —  Issuance/ (cancellation) of restricted stock20 — — — — — — 
Shares of common stock used to satisfy tax withholdingShares of common stock used to satisfy tax withholding(2) —  —  —   (57) (57) Shares of common stock used to satisfy tax withholding(2)— — — (57)(57)
Balance at June 30, 2020Balance at June 30, 202028,514  $28  $79,012  $3,518   $(57) $82,501  Balance at June 30, 202028,514 $28 $79,012 $3,518 $(57)$82,501 
Net income attributable to The Pennant Group, Inc.Net income attributable to The Pennant Group, Inc.— — — 4,407 — — 4,407 
Stock-based compensationStock-based compensation— — 2,102 — — — 2,102 
Issuance of common stock from the exercise of stock optionsIssuance of common stock from the exercise of stock options70 337 — — — 337 
Issuance/ (cancellation) of restricted stockIssuance/ (cancellation) of restricted stock— — — — 
Shares of common stock used to satisfy tax withholdingShares of common stock used to satisfy tax withholding(1)— — — (8)(8)
Balance at September 30, 2020Balance at September 30, 202028,585 $28 $81,451 $7,925 $(65)$89,339 

Common StockAdditional Paid-In CapitalNon-Controlling Interest
SharesAmountRetained EarningsNet Parent InvestmentTotal
Balance at December 31, 2018—  $—  $—  $—  $55,856  $9,432  $65,288  
Noncontrolling interest attributable to subsidiary equity plan—  —  —  —  (317) 658  341  
Net income attributable to noncontrolling interest—  —  —  —  —  150  150  
Net transfer from parent—  —  —  —  4,411  —  4,411  
Net income attributable to The Pennant Group, Inc.—  —  —  —  1,334  —  1,334  
Balance at March 31, 2019—  $—  $—  $—  $61,284  $10,240  $71,524  
Noncontrolling interest attributable to subsidiary equity plan—  —  —  —  (2,497) 2,733  236  
Net income attributable to noncontrolling interest—  —  —  —  —  200  200  
Net transfer from parent—  —  —  —  11,041  —  11,041  
Net income attributable to The Pennant Group, Inc.—  —  —  —  3,487  —  3,487  
Balance at June 30, 2019—  $—  $—  $—  $73,315  $13,173  $86,488  





















3


THE PENNANT GROUP, INC.
CONDENSED CONSOLIDATED AND COMBINED STATEMENTS OF STOCKHOLDERS' EQUITY
AND NET PARENT INVESTMENT - (Continued)
(unaudited, in thousands)
Common StockAdditional Paid-In CapitalNon-Controlling Interest
SharesAmountRetained EarningsNet Parent InvestmentTotal
Balance at December 31, 2018$$$$55,856 $9,432 $65,288 
Noncontrolling interest attributable to subsidiary equity plan— — — — (317)658 341 
Net income attributable to noncontrolling interest— — — — — 150 150 
Net transfer from parent— — — — 4,411 — 4,411 
Net income attributable to The Pennant Group, Inc.— — — — 1,334 — 1,334 
Balance at March 31, 2019$$$$61,284 $10,240 $71,524 
Noncontrolling interest attributable to subsidiary equity plan— — — — (2,497)2,733 236 
Net income attributable to noncontrolling interest— — — — — 200 200 
Net transfer from parent— — — — 11,041 — 11,041 
Net income attributable to The Pennant Group, Inc.— — — — 3,487 — 3,487 
Balance at June 30, 2019$$$$73,315 $13,173 $86,488 
Noncontrolling interest attributable to subsidiary equity plan— — — — (177)194 17 
Stock repurchase related to subsidiary equity plan— — — — — (394)(394)
Net income attributable to noncontrolling interest— — — — — 279 279 
Net transfer to parent— — — — (3,558)— (3,558)
Net income attributable to The Pennant Group, Inc.— — — — 1,524 — 1,524 
Balance at September 30, 2019$$$$71,104 $13,252 $84,356 

See accompanying notes to condensed consolidated and combined financial statements.
34


THE PENNANT GROUP, INC.
CONDENSED CONSOLIDATED AND COMBINED STATEMENTS OF CASH FLOWS
(unaudited, in thousands)
Six Months Ended June 30,Nine Months Ended September 30,
2020201920202019
Cash flows from operating activities:Cash flows from operating activities:Cash flows from operating activities:
Net incomeNet income$7,317  $5,171  Net income$11,724 $6,974 
Adjustments to reconcile net income to net cash provided by/ (used in) operating activities:Adjustments to reconcile net income to net cash provided by/ (used in) operating activities:Adjustments to reconcile net income to net cash provided by/ (used in) operating activities:
Depreciation and amortizationDepreciation and amortization2,222  1,772  Depreciation and amortization3,434 2,843 
Amortization of deferred financing feesAmortization of deferred financing fees162  —  Amortization of deferred financing fees248 
Provision for doubtful accountsProvision for doubtful accounts282  460  Provision for doubtful accounts397 630 
Share-based compensationShare-based compensation3,915  1,127  Share-based compensation6,017 1,395 
Change in operating assets and liabilities:Change in operating assets and liabilities:Change in operating assets and liabilities:
Accounts receivableAccounts receivable(2,077) (3,695) Accounts receivable(4,201)(6,410)
Prepaid expenses and other assetsPrepaid expenses and other assets(232) (1,110) Prepaid expenses and other assets(3,055)(254)
Operating lease obligationsOperating lease obligations2,168  294  Operating lease obligations2,177 34 
Accounts payableAccounts payable(2,019) 162  Accounts payable(946)(97)
Accrued wages and related liabilitiesAccrued wages and related liabilities(937) (328) Accrued wages and related liabilities2,199 1,793 
Other accrued liabilitiesOther accrued liabilities4,600  150  Other accrued liabilities7,096 5,288 
Contract Liabilities (CARES Act advance payments)27,997  —  
Contract liabilities (CARES Act advance payments)Contract liabilities (CARES Act advance payments)27,997 
Net cash provided by operating activitiesNet cash provided by operating activities43,398  4,003  Net cash provided by operating activities53,087 12,196 
Cash flows from investing activities:Cash flows from investing activities:Cash flows from investing activities:
Purchase of property and equipmentPurchase of property and equipment(5,963) (3,641) Purchase of property and equipment(7,692)(4,635)
Cash payments for business acquisitions, net of escrowCash payments for business acquisitions, net of escrow(6,868) (14,759) Cash payments for business acquisitions, net of escrow(14,093)(18,760)
Cash payments for asset acquisitionsCash payments for asset acquisitions—  (20) Cash payments for asset acquisitions(20)
Escrow depositsEscrow deposits(639) —  Escrow deposits(5,287)
Restricted and other assetsRestricted and other assets(333) (147) Restricted and other assets(506)909 
Net cash used in investing activitiesNet cash used in investing activities(13,803) (18,567) Net cash used in investing activities(27,578)(22,506)
Cash flows from financing activities:Cash flows from financing activities:Cash flows from financing activities:
Proceeds from sale of subsidiary sharesProceeds from sale of subsidiary shares—  2,293  Proceeds from sale of subsidiary shares2,293 
Repurchase of subsidiary sharesRepurchase of subsidiary shares—  (2,293) Repurchase of subsidiary shares(2,687)
Net investment from parentNet investment from parent—  14,566  Net investment from parent10,710 
Proceeds from revolver agreementProceeds from revolver agreement26,500  —  Proceeds from revolver agreement28,500 
Payments on revolver agreementPayments on revolver agreement(44,500) —  Payments on revolver agreement(46,500)
Repurchase of shares of common stock to satisfy tax witholding obligations(57) —  
Repurchase of shares of common stock to satisfy tax withholding obligationsRepurchase of shares of common stock to satisfy tax withholding obligations(65)
Payments for deferred financing costsPayments for deferred financing costs(26) —  Payments for deferred financing costs(78)
Issuance of common stock upon the exercise of optionsIssuance of common stock upon the exercise of options215  —  Issuance of common stock upon the exercise of options552 
Net cash (used)/ provided by financing activities(17,868) 14,566  
Net cash (used in)/ provided by financing activitiesNet cash (used in)/ provided by financing activities(17,591)10,316 
Net increase in cashNet increase in cash11,727   Net increase in cash7,918 
Cash beginning of periodCash beginning of period402  41  Cash beginning of period402 41 
Cash end of periodCash end of period$12,129  $43  Cash end of period$8,320 $47 
See accompanying notes to condensed consolidated and combined financial statements.

45


THE PENNANT GROUP, INC.
CONDENSED CONSOLIDATED AND COMBINED STATEMENTS OF CASH FLOWS - (Continued)
(unaudited, in thousands)
Six Months Ended June 30,Nine Months Ended September 30,
2020201920202019
Supplemental disclosures of cash flow information:Supplemental disclosures of cash flow information:Supplemental disclosures of cash flow information:
Cash paid during the period for:Cash paid during the period for:Cash paid during the period for:
InterestInterest$619  $—  Interest$854 $
Income taxesIncome taxes$2,430  $—  Income taxes$6,447 $
Lease liabilitiesLease liabilities$18,462  $16,721  Lease liabilities$28,999 $25,369 
Right-of-use assets obtained in exchange for new operating lease obligationsRight-of-use assets obtained in exchange for new operating lease obligations$3,437  $4,198  Right-of-use assets obtained in exchange for new operating lease obligations$4,161 $8,665 
Net non-cash adjustment to right-of-use assets and lease liabilities from lease modificationsNet non-cash adjustment to right-of-use assets and lease liabilities from lease modifications$441  $—  Net non-cash adjustment to right-of-use assets and lease liabilities from lease modifications$860 $
Non-cash investing activity:Non-cash investing activity:Non-cash investing activity:
Capital expendituresCapital expenditures$1,035  $600  Capital expenditures$510 $701 
See accompanying notes to condensed consolidated and combined financial statements.
56



THE PENNANT GROUP INC.
NOTES TO THE CONDENSED CONSOLIDATED AND COMBINED FINANCIAL STATEMENTS
(In thousands, except per share data )and operational senior living units)
1. DESCRIPTION OF BUSINESS

The Pennant Group, Inc. (herein referred to as “Pennant,” the “Company,” “it,” or “its”), is a holding company with no direct operating assets, employees or revenue. The Company, through its independent operating subsidiaries, provides healthcare services across the post-acute care continuum. As of JuneSeptember 30, 2020, the Company’s subsidiaries operated 6772 home health, hospice and home care agencies and 54 senior living communities located in Arizona, California, Colorado, Idaho, Iowa, Montana, Nevada, Oklahoma, Oregon, Texas, Utah, Washington, Wisconsin and Wyoming.

On October 1, 2019, The Ensign Group, Inc. (NASDAQ: ENSG) (“Ensign” or the “Parent”) completed the separation of Pennant (the “Spin-Off”). To accomplish the Spin-Off, Ensign contributed all of its home health and hospice and substantially all of its senior living businesses into Pennant and distributed to Ensign’s stockholders all of the outstanding shares of Pennant common stock.Pennant. Each Ensign stockholder received a distribution of one share of Pennant’s common stock for every two shares of Ensign’s common stock, plus cash in lieu of fractional shares. Additionally, theThe noncontrolling interest was converted into shares of Pennant at the established conversion ratio. As a result of the Spin-Off on October 1, 2019, Pennant began trading as an independent company on the NASDAQ under the symbol “PNTG.”
Certain of the Company’s subsidiaries, collectively referred to as the Service Center, provide accounting, payroll, human resources, information technology, legal, risk management, and other services to the operations through contractual relationships.
Each of the Company’s affiliated operations are operated by separate, independent subsidiaries that have their own management, employees and assets. References herein to the consolidated “Company” and “its” assets and activities is not meant to imply, nor should it be construed as meaning, that Pennant has direct operating assets, employees or revenue, or that any of the subsidiaries, are operated by Pennant.

2. BASIS OF PRESENTATION AND SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES
Basis of Presentation - The accompanying unaudited condensed consolidated and combined financial statements of the Company (the “Interim Financial Statements”) reflect the Company’s financial position, results of operations and cash flows of the business. The Interim Financial Statements have been prepared in accordance with accounting principles generally accepted in the United States (“GAAP”) and pursuant to the regulations of the Securities and Exchange Commission (“SEC”). Management believes that the Interim Financial Statements reflect, in all material respects, all adjustments which are of a normal and recurring nature necessary to present fairly the Company’s financial position, results of operations, and cash flows for the periods presented in conformity with GAAP. The results reported in these financial statementsInterim Financial Statements are not necessarily indicative of results that may be expected for the entire year.

The Condensed Consolidated and Combined Balance Sheet as of December 31, 2019 is derived from the Company’s annual audited Consolidated and Combined Financial Statements for the fiscal year ended December 31, 2019 which should be read in conjunction with these Interim Financial Statements. Certain information in the accompanying footnote disclosures normally included in annual financial statements was condensed or omitted for the interim periods presented in accordance with GAAP.

All intercompany transactions and balances between the various legal entities comprising the Company have been eliminated in consolidation. The condensed consolidated and combined statements of income reflect income that is attributable to the Company and the noncontrolling interest.

The Company consists of various limited liability companies and corporations established to operate home health, hospice, home care, and senior living operations. The Interim Financial Statements include the accounts of all entities controlled by the Company through its ownership of a majority voting interest. Revenue was derived from transactional information specific to the Company’s services provided. The costs in the condensed consolidated and combined statements of income reflect direct costs.

Estimates and Assumptions - The preparation of the Interim Financial Statements in conformity with GAAP requires management to make certain estimates and assumptions that affect the reported amounts of assets and liabilities and disclosure of contingent assets and liabilities at the date of the Interim Financial Statements and the reported amounts of revenue and expenses during the reporting periods. The most significant estimates in the Interim Financial Statements relate to revenue, cost
67

Table of Contents
THE PENNANT GROUP, INC.
NOTES TO CONSOLIDATED AND COMBINED FINANCIAL STATEMENTS - (Continued)

expenses during the reporting periods. The most significant estimates in the Interim Financial Statements relate to revenue, cost allocations, intangible assets and goodwill, right-of-use assets and lease liabilities for leases greater than 12 months, self-insurance reserves, and income taxes. Actual results could differ from those estimates.

CARES Act: The Coronavirus Aid, Relief, and Economic Security Act (the “CARES Act”) was enacted on March 27, 2020 in the United States. The CARES Act allows for deferred payment of the employer-paid portion of social security taxes through the end of 2020, with 50% due on December 31, 2021 and the remainder due on December 31, 2022. For the nine months ended September 30, 2020, the Company deferred approximately $5,327 of the employer-paid portion of social security taxes, which is included in Other long-term liabilities. The Company will continue to assess the effect of the CARES Act and ongoing other government legislation related to the COVID-19 pandemic that may be issued.

Prior to Spin Off - Prior to the Spin-Off, the combined financial statements were prepared on a stand-alone basis and derived from the consolidated financial statements and accounting records of Ensign. The Interim Financial Statements include allocations of costs for certain shared services provided to the Company by Ensign subsidiaries prior to the Spin-Off on October 1, 2019. Such allocations include, but are not limited to, executive management, accounting, human resources, information technology, compliance, legal, payroll, insurance, tax, treasury, and other general and administrative items. These costs were allocated to the Company on a basis of revenue, location, employee count, or other measures. These cost allocations are reflected within general and administrative expense in the condensed consolidated and combined statements of income, including for share-based compensation expenses disclosed in Note 12, Options and Awards. The amount of general and administrative costs allocated for the three and sixnine months ended JuneSeptember 30, 2019, inclusive of share-based compensation expense, was $6,889$8,577 and $15,133,$23,710, respectively. Management believes the basis on which the expenses were allocated to be a reasonable reflection of the services provided to the Company during the periods.

Ensign’s external debt and related interest expense were not allocated to the Company for any of the periods presented prior to the Spin-Off as no portion of Ensign’s borrowings were assumed by the Company as part of the Spin-Off.

Prior to the date of the Spin-off, the Company’s operations have been included in Ensign’s U.S. federal and state income tax returns and all income taxes have been paid by subsidiaries of Ensign. Income tax expense and other income tax related information contained in these Interim Financial Statements for the periods prior to the Spin-Off were presented using a separate tax return approach.

Prior to the Spin-Off, the Company presented the noncontrolling interest and the amount of consolidated net income attributable to the Company in the Interim Financial Statements. The carrying amount of the noncontrolling interest was adjusted by an allocation of subsidiary earnings based on ownership interest prior to the Spin-Off. The noncontrolling subsidiary interest included in the Interim Financial Statements was converted into common shares of Pennant concurrent with the distribution to Ensign stockholders at the date of the Spin-Off. For all prior periods presented prior to the Spin-Off, the earnings per share included on the accompanying Condensed Consolidated and Combined Statements of Income was calculated based on the 27,834 shares of Pennant common stock distributed on October 1, 2019 in conjunction with the Spin-Off, including shares related to the conversion of the noncontrolling interest.

Recent Accounting Standards Adopted by the Company

FASB Accounting Standards Update, or ASU, ASU 2020-04 “Reference Rate Reform (Topic 848): Facilitation of the Effects of Reference Rate Reform on Financial Reporting” or ASU 2020-4 - In March 2020, the FASB concluded its reference rate reform project and issued this ASU. The amendments in this ASU provide optional expedients and exceptions for applying generally accepted accounting principles (GAAP)GAAP to contracts, hedging relationships, and other transactions affected by reference rate reform if certain criteria are met. The amendments in this ASU apply only to contracts, hedging relationships, and other transactions that reference LIBOR or another reference rate expected to be discontinued because of reference rate reform. The optional expedients and exceptions are available for all entities as of March 12, 2020, through December 31, 2022. The Company has adopted ASU 2020-04, effective March 12, 2020. The impact of this ASU will be determined based on terms of any future contract modification related to a change in reference rate, including future modifications to the Company’s Revolving Credit Facility described in further detail in Note 11, Debt.

FASB ASU, 2018-15, “Intangibles—Goodwill and Other—Internal-Use Software (Subtopic 350-40): Customer’s Accounting for Implementation Costs Incurred in a Cloud Computing Arrangement That Is a Service Contract” or ASU 2018-15. The update helps entities evaluate the accounting for fees paid by a customer in a cloud computing arrangement (hosting arrangement), by providing guidance in determining when the arrangement includes a software license. It requires entities to account for such costs consistent with the guidance on capitalizing costs associated with developing or obtaining internal-use software. The Company has adopted ASU 2018-15, effective January 1, 2020. There was no material impact to the Company’s Interim Financial Statements or disclosures.
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FASB ASU, 2018-13 “Fair Value Measurement (Topic 820): Disclosure Framework – Changes to the Disclosure Requirements for Fair Value Measurement” or ASU 2018-13 - In August 2018, the FASB issued amended guidance to simplify fair value measurement disclosure requirements. The new provisions eliminate the requirements to disclose (1) transfers between Level 1 and Level 2 of the fair value hierarchy, (2) policies related to valuation processes and the timing of transfers between levels of the fair value hierarchy, and (3) net asset value disclosure of estimates of timing of future liquidity events. The FASB also modified disclosure requirements of Level 3 fair value measurements. The Company adopted ASU 2018-13 as of January 1, 2020. There was no material impact to the Company’s financial statementsInterim Financial Statements or disclosures.

FASB ASU, 2017-04 “Intangibles - Goodwill and Other (Topic 350): Simplifying the Test for Goodwill Impairment” or ASU 2017-04 - In January 2017, the FASB issued amended authoritative guidance to simplify and reduce the cost and complexity of the goodwill impairment test. The new guidance eliminates “Step 2” from the traditional two-step goodwill impairment test and redefines the concept of impairment from a measure of loss when comparing the implied fair value of goodwill to its carrying amount, to a measure comparing the fair value of a reporting unit with its carrying amount. The FASB
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also eliminated the requirements for any reporting unit with a zero or negative carrying amount to perform a qualitative assessment or “Step 2” of the goodwill impairment test. The new guidance does not amend the optional qualitative assessment of goodwill impairment. The Company adopted ASU 2017-04 as of January 1, 2020. There was no material impact to the Company’s financial statementsInterim Financial Statements or disclosures.

FASB ASU 2016-13 “Financial Instruments - Credit Losses (Topic 326): Measurement of Credit Losses on Financial Instruments” or ASU 2016-13 - In June 2016, the FASB issued ASU 2016-13, which replacesreplaced the existing incurred loss impairment model with an expected credit loss model and requires a financial asset measured at amortized cost to be presented at the net amount expected to be collected. The Company adopted ASU 2016-13 as of January 1, 2020. There was no material impact to the Company’s financial statementsInterim Financial Statements or related disclosures.

3. RELATED PARTY TRANSACTIONS AND NET PARENT INVESTMENT
The Interim Financial Statements include a combination of stand-alone and combined business functions between Ensign and the Company’s subsidiaries prior to the Spin-Off. The Company leases 31 of its senior living communities from subsidiaries of Ensign, each of the leases have a term of between 14 and 1620 years from the lease commencement date. The total amount of rent expense included in Rent - cost of services paid to subsidiaries of Ensign was $3,071$3,131 and $6,172$9,363 for the three and sixnine months ended JuneSeptember 30, 2020, respectively, and $2,774$2,942 and $5,467,$8,409, for the three and sixnine months ended JuneSeptember 30, 2019, respectively.

The Company’s subsidiaries received services from Ensign’s subsidiaries. Services included in cost of services were $1,166$1,111 and $2,188,$3,299, for the three and sixnine months ended JuneSeptember 30, 2020, respectively, and $780$998 and $1,495,$2,493, for the three and sixnine months ended JuneSeptember 30, 2019, respectively.

Transactions that occurred, prior to the Spin-Off, between subsidiaries of the Company and subsidiaries of Ensign were considered to be effectively settled at the time the transaction was recorded. The net effect of these transactions, including the cash management, is included in the Condensed Consolidated and Combined Statements of Cash Flows as “Net investment from/(to) Parent”.

Other related party activity with Ensign
On October 1, 2019, in connection with the Spin-Off, Pennant entered into several agreements with Ensign that set forth the principal actions taken or to be taken in connection with the Spin-Off and govern the relationship of the parties following the Spin-Off. The Company has incurred $1,525$1,389 and $2,861$4,250 in costs, net of the Company’s payroll reimbursement, related primarily to administrative support under the Transitions Services Agreement for the three and sixnine months ended JuneSeptember 30, 2020, respectively.


4. COMPUTATION OF NET INCOME PER COMMON SHARE
Basic and diluted net income per share are computed by dividing net income by the weighted average number of outstanding common shares during the period. In the basic and diluted earnings per share calculations, net income is equal to net income attributable to The Pennant Group, Inc. adjusted to include net income attributable to noncontrolling interest. Net income attributable to the noncontrolling interest has been included in the numerator for all periods as the non-controlling subsidiary interest included in the Interim Financial Statements was converted into common shares of Pennant concurrent with the distribution to Ensign stockholders at the date of the Spin-Off. The total number of common shares distributed on
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October 1, 2019 of 27,834 is being utilized for the calculation of basic and diluted earnings per share for all prior periods, as no common stock was outstanding prior to the date of the Spin-Off.

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The following table sets forth the computation of basic and diluted net income per share for the periods presented:

Three Months Ended June 30,Six Months Ended June 30,Three Months Ended September 30,Nine Months Ended September 30,
2020201920202019 2020201920202019
Numerator:Numerator: Numerator: 
Net income attributable to The Pennant Group, Inc.Net income attributable to The Pennant Group, Inc.$4,337  $3,487  $7,317  $4,821  Net income attributable to The Pennant Group, Inc.$4,407 $1,524 $11,724 $6,345 
Add: net income attributable to noncontrolling interestsAdd: net income attributable to noncontrolling interests—  200  —  350  Add: net income attributable to noncontrolling interests279 629 
Net IncomeNet Income$4,337  $3,687  $7,317  $5,171  Net Income$4,407 $1,803 $11,724 $6,974 
Denominator:Denominator:Denominator:
Weighted average shares outstanding for basic net income per shareWeighted average shares outstanding for basic net income per share27,952  27,834  27,922  27,834  Weighted average shares outstanding for basic net income per share28,055 27,834 27,967 27,834 
Plus: assumed incremental shares from exercise of options and assumed conversion or vesting of restricted stock(a)
Plus: assumed incremental shares from exercise of options and assumed conversion or vesting of restricted stock(a)
1,710  —  1,858  —  
Plus: assumed incremental shares from exercise of options and assumed conversion or vesting of restricted stock(a)
2,188 1,988 
Adjusted weighted average common shares outstanding for diluted income per shareAdjusted weighted average common shares outstanding for diluted income per share29,662  27,834  29,780  27,834  Adjusted weighted average common shares outstanding for diluted income per share30,243 27,834 29,955 27,834 
Earnings Per Share:Earnings Per Share:Earnings Per Share:
Basic net income per common shareBasic net income per common share$0.16  $0.13  $0.26  $0.19  Basic net income per common share$0.16 $0.06 $0.42 $0.25 
Diluted net income per common shareDiluted net income per common share$0.15  $0.13  $0.25  $0.19  Diluted net income per common share$0.15 $0.06 $0.39 $0.25 

(a)The calculation of dilutive shares outstanding excludes out-of-the-money stock options (i.e., such options’ exercise prices were greater than the average market price of our common shares for the period) because their inclusion would have been antidilutive. Options outstanding which are anti-dilutive and therefore not factored into the weighted average common shares amount above were 240224 and 10245 for the three and sixnine months ended JuneSeptember 30, 2020, respectively.


5. REVENUE AND ACCOUNTS RECEIVABLE
Revenues areRevenue is recognized when services are provided to the patients at the amount that reflects the consideration to which the Company expects to be entitled from patients and third-party payors, including Medicaid, Medicare and insurers (private, Medicare Advantage and Medicare replacement plans), in exchange for providing patient care. The healthcare services in home health and hospice patient contracts include routine services in exchange for a contractual agreed-upon amount or rate. Routine services are treated as a single performance obligation satisfied over time as services are rendered. As such, patient care services represent a bundle of services that are not capable of being distinct within the context of the contract. Additionally, there may be ancillary services which are not included in the rates for routine services, but instead are treated as separate performance obligations satisfied at a point in time, if and when those services are rendered.

Revenue recognized from healthcare services are adjusted for estimates of variable consideration to arrive at the transaction price. The Company determines the transaction price based on contractually agreed-upon amounts or rate, adjusted for estimates of variable consideration. The Company uses the expected value method in determining the variable component that should be used to arrive at the transaction price, using contractual agreements and historical reimbursement experience within each payor type. The amount of variable consideration which is included in the transaction price may be constrained, and is included in the net revenue only to the extent that it is probable that a significant reversal in the amount of the cumulative revenue recognized will not occur in a future period. If actual amounts of consideration ultimately received differ from the Company’s estimates, the Company adjusts these estimates, which would affect net service revenue in the period such variances become known.

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Revenue from the Medicare and Medicaid programs accounted for 59.4%60.4% and 58.7%, for the three and six months ended June 30, 2020, respectively, and 54.9% and 54.1%,59.3% of the Company’s revenue, for the three and sixnine months ended JuneSeptember 30, 2020, respectively, and 56.8% and 55.1% for the three and nine months ended September 30, 2019, respectively. The Company records revenue from these governmental and managed care programs as services are performed at their expected net realizable amounts under these programs. The Company’s revenue from governmental and managed care programs is subject to audit and retroactive adjustment by governmental and third-party agencies. Consistent with healthcare industry accounting practices, any changes to these governmental revenue estimates are recorded in the period the change or adjustment becomes known based on final settlement.

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During the quarter the Company received CARES Act Provider Relief Fund (the “PRF”) payments in the amount of $9,858, and during the quarter the Company returned the full amount of payments received.

Disaggregation of Revenue

The Company disaggregates revenue from contracts with its patients by reportable operating segments and payors. The Company has determined that disaggregating revenue into these categories achieves the disclosure objectives to depict how the nature, amount, timing and uncertainty of revenue and cash flows are affected by economic factors.

The Company’s service specific revenue recognition policies are as follows:

Home Health Revenue

Medicare Revenue

For Medicare episodes that began after January 1, 2020, net service revenue is recognized in accordance with the Patient Driven Groupings Model (“PDGM”). This new reimbursement structure involves case mix calculation methodology refinements, changes to low-utilization payment adjustment (“LUPA”) thresholds, the elimination of therapy thresholds, a change to the unit of payment from a 60-day episode to a 30-day payment period, and reduction of requests for anticipated payments (“RAPs”) to 20% of the estimated payment for a patient’s initial or subsequent period of care up-front (after the initial assessment is completed and upon initial billing). The RAPs will be completely phased out effective January 1, 2021. Under PDGM, Medicare provides agencies with payments for each 30-day payment period provided to beneficiaries. If a beneficiary is still eligible for care after the end of the first 30-day payment period, a second 30-day payment period can begin. There are no limits to the number of periods of care a beneficiary who remains eligible for the home health benefit can receive. While payment for each 30-day payment period is adjusted to reflect the beneficiary’s health condition and needs, a special outlier provision exists to ensure appropriate payment for those beneficiaries that have the most expensive care needs. The payment under the Medicare program is also adjusted for certain variables including, but not limited to: (a) a LUPA if the number of visits is below an established threshold that varies based on the diagnosis of a beneficiary; (b) a partial payment if the patient transferred to another provider or the Company received a patient from another provider before completing the period of care; (c) adjustment to the admission source of claim if it is determined that the patient had a qualifying stay in a post-acute care setting within 14 days prior to the start of a 30-day payment period; (d) the timing of the 30-day payment period provided to a patient in relation to the admission date, regardless of whether the same home health provider provided care for the entire series of episodes; (e) changes to the acuity of the patient during the previous 30-day payment periodperiod; (f) changes in the base payments established by the Medicare program; (g) adjustments to the base payments for case mix and geographic wages; and (h) recoveries of overpayments.

For all episodes that began prior to January 1, 2020, net service revenue was recorded under the Medicare prospective payment system based on a 60-day episode payment rate that is subject to adjustment based on certain variables including, but not limited to: (a) an outlier payment if the patient’s care was unusually costly; (b) a LUPA if the number of visits was fewer than five; (c) a partial payment if the patient transferred to another provider or transferred from another provider before completing the episode; (d) a payment adjustment based upon the level of covered therapy services; (e) the number of episodes of care provided to a patient, regardless of whether the same home health provider provided care for the entire series of episodes; (f) changes in the base episode payments established by the Medicare program; (g) adjustments to the base episode payments for case mix and geographic wages; and (h) recoveries of overpayments.

The Company adjusts Medicare revenue on completed episodes to reflect differences between estimated and actual payment amounts, an inability to obtain appropriate billing documentation and other reasons unrelated to credit risk. Therefore, the Company believes that its reported net service revenue and patient accounts receivable will be the net amounts to be realized from Medicare for services rendered.

In addition to revenue recognized on completed episodes and periods, the Company also recognizes a portion of revenue associated with episodes and periods in progress. Episodes in progress are 30-day payment periods, if the episode started after January 1, 2020, or 60-day episodes of care, if the episode started prior to January 1, 2020, that begin during the reporting period but were not completed as of the end of the period. As such, the Company estimates revenue and recognizes it
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on a daily basis. The primary factors underlying this estimate are the number of episodes in progress at the end of the reporting period, expected Medicare revenue per period of care or episode of care and the Company’s estimate of the average percentage complete based on the scheduled end of period and end of episode dates.
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Non-Medicare Revenue

Episodic Based Revenue - The Company recognizes revenue in a similar manner as it recognizes Medicare revenue for episodic-based rates that are paid by other insurance carriers, including Medicare Advantage programs. These rates can vary based upon the negotiated terms.

Non-episodic Based Revenue - Revenue is recognized on an accrual basis based upon the date of service at amounts equal to its established or estimated per visit rates, as applicable.

Hospice Revenue

Revenue is recognized on an accrual basis based upon the date of service at amounts equal to the estimated payment rates. The estimated payment rates are calculated as daily rates for each of the levels of care the Company delivers. Revenue is adjusted for an inability to obtain appropriate billing documentation or authorizations acceptable to the payor and other reasons unrelated to credit risk. Additionally, as Medicare hospice revenue is subject to an inpatient cap and an overall payment cap, the Company monitors its provider numbers and estimates amounts due back to Medicare if a cap has been exceeded. The Company regularly evaluates and records these adjustments as a reduction to revenue and an increase to other accrued liabilities.

Senior Living Revenue

The Company has elected the lessor practical expedient within ASC Topic 842, Leases (“ASC 842”) and therefore recognizes, measures, presents, and discloses the revenue for services rendered under the Company’s senior living residency agreements based upon the predominant component, either the lease or non-lease component, of the contracts. The Company has determined that the services included under the Company’s senior living residency agreements each have the same timing and pattern of transfer. The Company recognizes revenue under ASC Topic 606,Revenue from Contracts with Customers for its senior residency agreements, for which it has determined that the non-lease components of such residency agreements are the predominant component of each such contract.

The Company’s senior living revenue consists of fees for basic housing and assisted living care. Accordingly, the Company records revenue when services are rendered on the date services are provided at amounts billable to individual residents. Residency agreements are generally for a term of 30 days, with resident fees billed monthly in advance. For residents under reimbursement arrangements with Medicaid, revenue is recorded based on contractually agreed-upon amounts or rates on a per resident, daily basis or as services are rendered.

Revenue By Payor

Revenue by payor for the three and sixnine months ended JuneSeptember 30, 2020 and 2019, is summarized in the following tables:

Three Months Ended June 30, 2020Three Months Ended September 30, 2020
Home Health and Hospice ServicesHome Health and Hospice Services
Home Health ServicesHospice ServicesSenior Living ServicesTotal RevenueRevenue %Home Health ServicesHospice ServicesSenior Living ServicesTotal RevenueRevenue %
MedicareMedicare$11,808  $28,550  $—  $40,358  43.5 %Medicare$15,156 $30,321 $$45,477 46.2 %
MedicaidMedicaid1,963  3,637  9,155  14,755  15.9  Medicaid1,938 2,813 9,181 13,932 14.2 
SubtotalSubtotal13,771  32,187  9,155  55,113  59.4  Subtotal17,094 33,134 9,181 59,409 60.4 
Managed careManaged care6,846  397  —  7,243  7.8  Managed care7,923 251 8,174 8.3 
Private and other(a)
Private and other(a)
4,744  39  25,601  30,384  32.8  
Private and other(a)
5,922 55 24,837 30,814 31.3 
Total revenueTotal revenue$25,361  $32,623  $34,756  $92,740  100.0 %Total revenue$30,939 $33,440 $34,018 $98,397 100.0 %

(a)Private and other payors in our home health and hospice services segment includes revenue from all payors generated in our home care operations.


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Three Months Ended June 30, 2019
Home Health and Hospice Services
Home Health ServicesHospice ServicesSenior Living ServicesTotal RevenueRevenue %
Medicare$11,990  $22,390  $—  $34,380  41.6 %
Medicaid1,515  2,418  7,100  11,033  13.3  
Subtotal13,505  24,808  7,100  45,413  54.9  
Managed care6,829  370  —  7,199  8.7  
Private and other(a)
4,654  42  25,426  30,122  36.4  
Total revenue$24,988  $25,220  $32,526  $82,734  100.0 %

Three Months Ended September 30, 2019
Home Health and Hospice Services
Home Health ServicesHospice ServicesSenior Living ServicesTotal RevenueRevenue %
Medicare$11,984 $25,429 $$37,413 42.3 %
Medicaid1,892 3,264 7,624 12,780 14.5 
Subtotal13,876 28,693 7,624 50,193 56.8 
Managed care7,104 449 7,553 8.5 
Private and other(a)
5,003 46 25,603 30,652 34.7 
Total revenue$25,983 $29,188 $33,227 $88,398 100.0 %

(a)Private and other payors in our home health and hospice services segment includes revenue from all payors generated in our home care operations.

Six Months Ended June 30, 2020Nine Months Ended September 30, 2020
Home Health and Hospice ServicesHome Health and Hospice Services
Home Health ServicesHospice ServicesSenior Living ServicesTotal RevenueRevenue %Home Health ServicesHospice ServicesSenior Living ServicesTotal RevenueRevenue %
MedicareMedicare$24,384  $55,230  $—  $79,614  43.1 %Medicare$39,540 $85,551 $$125,091 44.2 %
MedicaidMedicaid3,553  6,966  18,188  28,707  15.6  Medicaid5,491 9,779 27,369 42,639 15.1 
SubtotalSubtotal27,937  62,196  18,188  108,321  58.7  Subtotal45,031 95,330 27,369 167,730 59.3 
Managed careManaged care13,962  813  —  14,775  8.0  Managed care21,885 1,064 22,949 8.1 
Private and other(a)
Private and other(a)
9,784  54  51,655  61,493  33.3  
Private and other(a)
15,706 109 76,492 92,307 32.6 
Total revenueTotal revenue$51,683  $63,063  $69,843  $184,589  100.0 %Total revenue$82,622 $96,503 $103,861 $282,986 100.0 %

(a)Private and other payors in our home health and hospice services segment includes revenue from all payors generated in our home care operations.

Six Months Ended June 30, 2019Nine Months Ended September 30, 2019
Home Health and Hospice ServicesHome Health and Hospice Services
Home Health ServicesHospice ServicesSenior Living ServicesTotal RevenueRevenue %Home Health ServicesHospice ServicesSenior Living ServicesTotal RevenueRevenue %
MedicareMedicare$23,360  $42,039  $—  $65,399  40.7 %Medicare$35,343 $67,469 $$102,812 41.3 %
MedicaidMedicaid2,953  4,887  13,697  21,537  13.4  Medicaid4,844 8,152 21,321 34,317 13.8 
SubtotalSubtotal26,313  46,926  13,697  86,936  54.1  Subtotal40,187 75,621 21,321 137,129 55.1 
Managed careManaged care13,185  690  —  13,875  8.6  Managed care20,290 1,138 21,428 8.6 
Private and other(a)
Private and other(a)
9,149  62  50,619  59,830  37.3  
Private and other(a)
14,153 107 76,222 90,482 36.3 
Total revenueTotal revenue$48,647  $47,678  $64,316  $160,641  100.0 %Total revenue$74,630 $76,866 $97,543 $249,039 100.0 %

(a)Private and other payors in our home health and hospice services segment includes revenue from all payors generated in our home care operations.

Balance Sheet Impact

Included in the Company’s condensed consolidated and combined balance sheets are contract assets, comprised of billed accounts receivable and unbilled receivables, which are the result of the timing of revenue recognition, billings and cash collections, as well as, contract liabilities, which primarily represent payments the Company receives in advance of services provided. As of JuneSeptember 30, 2020, the Company had contract liabilities in the amount of $27,997 related to Advance Payments received in connection with the CARES Act. SeeAs further discussed in Note 10, Other Accrued Liabilities, the repayment terms for further discussion.Medicare advance payments were modified through the passage of the Continuing Appropriations Act, 2021 and Other Extensions Act on October 1, 2020.



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Accounts receivable as of JuneSeptember 30, 2020 and December 31, 2019 is summarized in the following table:

June 30, 2020December 31, 2019September 30, 2020December 31, 2019
MedicareMedicare$18,246  $17,822  Medicare$21,259 $17,822 
MedicaidMedicaid7,624  6,579  Medicaid6,533 6,579 
Managed careManaged care4,808  4,380  Managed care4,988 4,380 
Private and otherPrivate and other3,696  4,079  Private and other3,644 4,079 
Accounts receivable, grossAccounts receivable, gross34,374  32,860  Accounts receivable, gross36,424 32,860 
Less: allowance for doubtful accountsLess: allowance for doubtful accounts(516) (677) Less: allowance for doubtful accounts(559)(677)
Accounts receivable, netAccounts receivable, net$33,858  $32,183  Accounts receivable, net$35,865 $32,183 

Practical Expedients and Exemptions

As the Company’s contracts with its patients have an original duration of one year or less, the Company uses the practical expedient applicable to its contracts and does not consider the time value of money. Further, because of the short duration of these contracts, the Company has not disclosed the transaction price for the remaining performance obligations as of the end of each reporting period or when the Company expects to recognize this revenue. In addition, the Company has applied the practical expedient provided by ASC 340, Other Assets and Deferred Costs (“ASC 340”), and all incremental customer contract acquisition costs are expensed as they are incurred because the amortization period would have been one year or less.

6. BUSINESS SEGMENTS
The Company classifies its operations into the following reportable operating segments: (1) home health and hospice services, which includes the Company’s home health, hospice and home care businesses; and (2) senior living services, which includes the operation of assisted living, independent living and memory care communities. The reporting segments are business units that offer different services and are managed separately to provide greater visibility into those operations. Our Chief Executive Officer and President, who is our Chief Operating Decision Maker (“CODM”), reviews financial information at the operating segment level. We also report an “all other” category that includes general and administrative expense from our Service Center.

As of JuneSeptember 30, 2020, the Company provided services through 6772 affiliated home health, hospice and home care agencies, and 54 affiliated senior living operations. The Company evaluates performance and allocates capital resources to each segment based on an operating model that is designed to maximize the quality of care provided and profitability. The Company’s Service Center provides various services to all lines of business. The Company does not review assets by segment and therefore assets by segment are not disclosed below.

The CODM uses Segment Adjusted EBITDAR from Operations as the primary measure of profit and loss for the Company's reportable segments and to compare the performance of its operations with those of its competitors. Segment Adjusted EBITDAR from Operations is net income attributable to the Company's reportable segments excluding interest expense, provision for income taxes, depreciation and amortization expense, rent, and, in order to view the operations performance on a comparable basis from period to period, certain adjustments including: (1) costs at start-up operations, (2) share-based compensation, (3) acquisition related costs, (4) Spin-Off transaction costs, (5) redundant and nonrecurring costs associated with the transition services agreement, (6) operating results of closed operations, (7) net income attributable to noncontrolling interest, and (8)(7) net COVID-19 related costs. General and administrative expenses are not allocated to the reportable segments, and are included as “All Other”, accordingly the segment earnings measure reported is before allocation of corporate general and administrative expenses. The Company's segment measures may be different from the calculation methods used by other companies and, therefore, comparability may be limited.
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NOTES TO CONSOLIDATED AND COMBINED FINANCIAL STATEMENTS - (Continued)
The following table presents certain financial information regarding our reportable segments, general and administrative expenses are not allocated to the reportable segments and are included in “All Other” for the three and sixnine months ended JuneSeptember 30, 2020 and 2019:
Home Health and Hospice ServicesSenior Living ServicesAll OtherTotalHome Health and Hospice ServicesSenior Living ServicesAll OtherTotal
Three Months Ended June 30, 2020
Three Months Ended September 30, 2020Three Months Ended September 30, 2020
RevenueRevenue$57,984  $34,756  $—  $92,740  Revenue$64,379 $34,018 $$98,397 
Segment Adjusted EBITDAR from OperationsSegment Adjusted EBITDAR from Operations$11,245  $13,492  $(4,112) $20,625  Segment Adjusted EBITDAR from Operations$13,530 $11,684 $(6,970)$18,244 
Three Months Ended June 30, 2019
Three Months Ended September 30, 2019Three Months Ended September 30, 2019
RevenueRevenue$50,208  $32,526  $—  $82,734  Revenue$55,171 $33,227 $$88,398 
Segment Adjusted EBITDAR from OperationsSegment Adjusted EBITDAR from Operations$8,103  $12,012  $(4,758) $15,357  Segment Adjusted EBITDAR from Operations$8,499 $11,574 $(5,045)$15,028 

Home Health and Hospice ServicesSenior Living ServicesAll OtherTotalHome Health and Hospice ServicesSenior Living ServicesAll OtherTotal
Six Months Ended June 30, 2020
Nine Months Ended September 30, 2020Nine Months Ended September 30, 2020
RevenueRevenue$114,746  $69,843  $—  $184,589  Revenue$179,125 $103,861 $$282,986 
Segment Adjusted EBITDAR from OperationsSegment Adjusted EBITDAR from Operations$21,151  $25,989  $(9,001) $38,139  Segment Adjusted EBITDAR from Operations$34,681 $37,673 $(15,971)$56,383 
Six Months Ended June 30, 2019
Nine Months Ended September 30, 2019Nine Months Ended September 30, 2019
RevenueRevenue$96,325  $64,316  $—  $160,641  Revenue$151,496 $97,543 $$249,039 
Segment Adjusted EBITDAR from OperationsSegment Adjusted EBITDAR from Operations$15,374  $24,129  $(9,479) $30,024  Segment Adjusted EBITDAR from Operations$23,873 $35,703 $(14,524)$45,052 

This table provides a reconciliation of Segment Adjusted EBITDAR from Operations to income from operations:

Three Months Ended June 30,Six Months Ended June 30,Three Months Ended September 30,Nine Months Ended September 30,
20202019202020192020201920202019
Segment Adjusted EBITDAR from OperationsSegment Adjusted EBITDAR from Operations$20,625  $15,357  $38,139  $30,024  Segment Adjusted EBITDAR from Operations$18,244 $15,028 $56,383 $45,052 
Less: Depreciation and amortizationLess: Depreciation and amortization1,201  962  2,222  1,772  Less: Depreciation and amortization1,212 1,071 3,434 2,843 
Rent—cost of servicesRent—cost of services9,767  8,533  19,473  16,830  Rent—cost of services9,721 8,538 29,194 25,368 
Other IncomeOther Income225 225 
Adjustments to Segment EBITDAR from Operations:Adjustments to Segment EBITDAR from Operations:Adjustments to Segment EBITDAR from Operations:
Less: Costs at start-up operations(a)
Less: Costs at start-up operations(a)
473  81  705  317  
Less: Costs at start-up operations(a)
717 60 1,422 377 
Share-based compensation expense(b)
Share-based compensation expense(b)
1,959  508  3,915  1,127  
Share-based compensation expense(b)
2,102 268 6,017 1,395 
Acquisition related costs(c)
Acquisition related costs(c)
—  503  —  541  
Acquisition related costs(c)
72 613 
Spin-off related transaction costs(d)
Spin-off related transaction costs(d)
—  1,658  —  4,648  
Spin-off related transaction costs(d)
3,372 8,020 
Transition services costs(e)
Transition services costs(e)
267  —  317  —  
Transition services costs(e)
96 413 
Net COVID-19 related costs(f)
Net COVID-19 related costs(f)
883  —  1,160  —  
Net COVID-19 related costs(f)
(307)853 
Add: Net income attributable to noncontrolling interestAdd: Net income attributable to noncontrolling interest—  200  —  350  Add: Net income attributable to noncontrolling interest279 629 
Condensed Consolidated and Combined Income from OperationsCondensed Consolidated and Combined Income from Operations$6,075  $3,312  $10,347  $5,139  Condensed Consolidated and Combined Income from Operations$4,478 $1,926 $14,825 $7,065 

(a)Represents results related to start-up operations. This amount excludes rent and depreciation and amortization expense related to such operations.
(b)Share-based compensation expense incurred which is included in cost of services and general and administrative expense.
(c)Acquisition related costs that are not capitalizable.
(d)Costs incurred related to the Spin-Off are included in general and administrative expense.
(e)
A portion of the costs incurred under the Transition Services Agreement (as defined in Note 3, Related Party Transactions and Net Parent Investment) identified as redundant or nonrecurring that are included in general and administrative expense. Fees incurred under the Transition Services agreement, net of the Company’s payroll reimbursement, were $1,525$1,389 and $2,861$4,250 for the three and sixnine months ended JuneSeptember 30, 2020, respectively.
(f)Represents incremental costs incurred as part of the Company's response to COVID-19 including direct medical supplies, labor, and other expenses, net of $554$1,121 and $1,675 in increased revenue related to the 2% payment increase in Medicare reimbursements for sequestration relief with dates of service from May 1, 2020, through June 30, 2020. The amount reported for the sixthree and nine months ended JuneSeptember 30, 2020, includes netrespectively. For three months ended September 30, 2020, the sequestration revenue exceeded the incremental costs of $277 that were incurred in first quarter of 2020.by the Company.


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NOTES TO CONSOLIDATED AND COMBINED FINANCIAL STATEMENTS - (Continued)


7. ACQUISITIONS
The Company’s acquisition focus is to purchase or lease operations that are complementary to the Company’s current businesses, accretive to the Company’s business or otherwise advance the Company’s strategy. The results of all the Company’s independent operating subsidiaries are included in the Interim Financial Statements subsequent to the date of acquisition. Acquisitions are accounted for using the acquisition method of accounting.

2020 Acquisitions

During the sixnine months ended JuneSeptember 30, 2020, the Company expanded its operations with the addition of 14 home health agency, 35 hospice agencies, and 2 senior living communities. In connection with the addition of the senior living communities, the Company entered into a new long-term “triple-net” lease with a subsidiary of Ensign. The Company did not acquire any material assets or assume any material liabilities in connection with the acquisitions of the home health and hospice agencies. The aggregate purchase price for these acquisitions was $14,493. In connection with the addition of the senior living communities, the Company entered into a new long-term “triple-net” lease with a subsidiary of Ensign.The addition of these operations added a total of 164 operational senior living units to be operated by the Company’s independent operating subsidiaries. A subsidiary of the Company entered into a separate operations transfer agreement with the prior operator of each acquired operation as part of each transaction. The aggregate purchase price for these acquisitions was $7,268.

The fair value of assets for home health and hospice acquisitions was mostly concentrated in goodwill and as such, these transactions were classified as business combinations in accordance with ASC Topic 805, Business Combinations (“ASC 805”). The purchase price for the business combinations was $7,268,$14,493, which consisted of equipment of $44,$78, goodwill of $4,139,$7,860, and indefinite-lived intangible assets of $3,166$6,636 related to Medicare and Medicaid licenses, net of other liabilities assumed of $81. The Company anticipates that the total goodwill recognized will be fully deductible for tax purposes. There were no acquisition costs that were non-capitalizable related to the business combinations during the sixnine months ended JuneSeptember 30, 2020.

During the first quarter the Company entered into a definitive agreement to form a home health joint venture with Scripps Health, a leading nonprofit integrated health system based in San Diego, California. The finalization of the joint venture is subject to customary closing conditions and is expected to occur in the fourth quarter of 2020.

2019 Acquisitions

During the sixnine months ended JuneSeptember 30, 2019, the Company expanded its operations with the addition of 2 home health agencies, 45 hospice agencies, 2 home care agencies and 12 senior living community.communities. The Company did not acquire any material assets or assume any material liabilities in connection with the acquisitions. The aggregate purchase price for these acquisitions was $18,780. In connection with the addition of the senior living community, the Company entered into a new long-term “triple-net” lease with a subsidiary of Ensign. The Company did not acquire any material assets or assume any material liabilities in connection with the acquisitions of the home health agency and hospice agency. The addition of these operations added a total of 52 operational senior living units to be operated by the Company’s independent operating subsidiaries. A subsidiary of the Company entered into a separate operations transfer agreement with the prior operator of each acquired operation as part of each transaction. The aggregate purchase price foraddition of these acquisitions was $14,779.operations added a total of 143 operational senior living units to be operated by the Company’s independent operating subsidiaries.

The fair value of assets for all home health, hospice and home care acquisitions was concentrated in goodwill and as such, these transactions were classified as business combinations in accordance with ASC 805. The purchase price for the business combinations was $14,759,$18,760, which mostly consisted of goodwill of $11,500$10,341 and indefinite-lived intangible assets of $3,150$8,326 related to Medicare and Medicaid licenses. The fair value of assets for the senior living acquisitions were concentrated in intangible assets and as such, these transactions were classified as an asset acquisition. The purchase price for the asset acquisitions was $20. The majority of total goodwill recognized is fully deductible for tax purposes. There were $541$613 in non-capitalizable acquisition costs related to the business combinations of home health, hospice, and home care during the sixnine months ended JuneSeptember 30, 2019.

Unaudited Pro Forma Data

The Company’s acquisition strategy has been focused on identifying both opportunistic and strategic acquisitions within its target markets that offer strong opportunities for return. The operating subsidiaries acquired by the Company are frequently underperforming financially and can have regulatory and clinical challenges to overcome. From time to time, these acquisitions are more strategic in nature that may or may not have positive operational results. Financial information, especially with underperforming operating subsidiaries, is often inadequate, inaccurate or unavailable. Consequently, the Company believes that prior operating results are not a meaningful representation of the Company’s current operating results or indicative of the integration potential of its newly acquired operating subsidiaries. Revenue and income (loss) before tax included in the condensed consolidated statement of income relating to the business combinations was $3,849 and $(106) during the three months ended September 30, 2020, respectively, and $5,647 and $235 during the nine months ended September 30, 2020, respectively. Acquisition costs related to the business combinations were immaterial during the three and nine months ended
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THE PENNANT GROUP, INC.
NOTES TO CONSOLIDATED AND COMBINED FINANCIAL STATEMENTS - (Continued)
September 30, 2020, respectively.

Pro forma financial information has been included for the business combinations during the three and nine months ended September 30, 2020 and the three and nine months ended September 30, 2019, respectively. The acquisitions during the three and nine months ended September 30, 2020 have been included in the September 30, 2020 condensed consolidated and combined balance sheets of the Company, and the operating results have been included in the condensed consolidated and combined statements of income of the Company since the dates the Company gained effective control.

Revenues and operating costs were based on actual results from the prior operator or from regulatory filings where available. If actual results were not available, revenue and operating costs were estimated based on available partial operating results of the prior operator of the operation, or if no information was available, estimates were derived from the Company’s post-acquisition operating results for that particular operation.

The following tables represent unaudited pro forma results of condensed consolidated and combined operations as if the business combinations to date in fiscal year 2020 had occurred at the beginning of 2019, after giving effect to certain adjustments. The unaudited pro forma information is not indicative of what the results of operations would have been if the acquisitions had actually occurred at the beginning of the periods presented, and is not intended as a projection of future results or trends.

Three Months Ended September 30,Nine Months Ended September 30,
2020201920202019
Revenue$99,056 $94,235 $291,662 $264,218 
Net income attributable to The Pennant Group, Inc.(a)
$4,459 $1,375 $11,884 $6,182 

(a)Net income attributable to The Pennant Group, Inc. for the three and nine months ended September 30, 2020 and 2019 includes a tax impact of 24.7% and 25.0%, which are the respective statutory tax rates.


Subsequent Events

On JulySubsequent to September 30, 2020, the Company announced it closed on a home health and hospice joint venture with Scripps Health (Scripps), a leading nonprofit integrated health system based in San Diego, California. The closing was effective October 1, 2020,2020. The transaction, which combines certain assets and the operations of Scripps’s home health business and the assets and operations of the local Pennant-affiliated home health and hospice agencies, will be majority-owned and managed by an independent operating subsidiary of the Company and provide home health and hospice services to patients throughout San Diego County. Along with the assets contributed by local Pennant-affiliated home health and hospice agencies, the Company paid Scripps $6,200 for a majority interest in the joint venture. Additionally, the Company closed on 2 affiliatedthe acquisitions of 1 home health agenciesagency in Oregon and 21 hospice agencies that expand the Company’s footprintagency in Northern Utah and Southeastern Idaho.Nevada. The combined purchase price of the home health and hospice agencies was $6,250.$13,900. As of the date of this report, the preliminary allocation of the purchase price for the acquisitions acquired subsequent to September 30, 2020 were not completed as necessary valuation information was not yet available. As such, the determination whether these acquisitions should be classified as business combinations or asset acquisitions under ASC 805 will be determined upon completion of the allocation of the purchase price.

Subsequent to September 30, 2020, the Company announced the successful establishment of 2 start-up hospice agencies. The Company was awarded a Certificate of Need by the State of Washington to establish a new hospice program in Snohomish County, which will supplement its current home health services in the area. Further, the Company also has also signed a definitive agreement to acquirebegun accepting patients for a hospice agencyprogram based in Nevada, which the Company began managing on August 1, 2020. The purchase price of the hospice agency is $7,400,Murrieta, California that will service patients throughout Riverside and the Company expects to close the transaction in 2020 subject to customary closing conditions.San Bernardino counties.

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NOTES TO CONSOLIDATED AND COMBINED FINANCIAL STATEMENTS - (Continued)
8. PROPERTY AND EQUIPMENT—NET
Property and equipment, net consist of the following:

June 30, 2020December 31, 2019September 30, 2020December 31, 2019
Leasehold improvementsLeasehold improvements$9,183  $6,621  Leasehold improvements$9,218 $6,621 
EquipmentEquipment22,714  18,930  Equipment23,866 18,930 
Furniture and fixturesFurniture and fixtures1,004  877  Furniture and fixtures1,058 877 
32,901  26,428  34,142 26,428 
Less: accumulated depreciationLess: accumulated depreciation(13,876) (11,784) Less: accumulated depreciation(15,086)(11,784)
Property and equipment, netProperty and equipment, net$19,025  $14,644  Property and equipment, net$19,056 $14,644 

Depreciation expense was $1,197$1,209 and $2,215$3,424 for the three and sixnine months ended JuneSeptember 30, 2020, respectively, and $940$1,062 and $1,736$2,798 for the three and sixnine months ended JuneSeptember 30, 2019, respectively.

The Company measures certain assets at fair value on a non-recurring basis, including long-lived assets, and goodwill, which are evaluated for impairment. Long-lived assets include assets such as property and equipment, operating lease assets and certain intangible assets. The inputs used to determine the fair value of long-lived assets and a reporting unit are considered Level 3 measurements due to their subjective nature. Management has evaluated its long-lived assets and goodwill and determined there was no impairment during the three and sixnine months ended JuneSeptember 30, 2020 and 2019.


9. GOODWILL AND OTHER INDEFINITE-LIVED INTANGIBLE ASSETS
The following table represents activity in goodwill by segment as of and for the sixnine months ended JuneSeptember 30, 2020:

Home Health and Hospice ServicesSenior Living ServicesTotalHome Health and Hospice ServicesSenior Living ServicesTotal
December 31, 2019December 31, 2019$37,591  $3,642  $41,233  December 31, 2019$37,591 $3,642 $41,233 
AdditionsAdditions4,139  —  4,139  Additions7,860 7,860 
June 30, 2020$41,730  $3,642  $45,372  
September 30, 2020September 30, 2020$45,451 $3,642 $49,093 

Other indefinite-lived intangible assets consist of the following:

June 30, 2020December 31, 2019September 30, 2020December 31, 2019
Trade nameTrade name$355  $355  Trade name$355 $355 
Medicare and Medicaid licensesMedicare and Medicaid licenses36,273  33,107  Medicare and Medicaid licenses39,743 33,107 
TotalTotal$36,628  $33,462  Total$40,098 $33,462 

As of JuneSeptember 30, 2020, we evaluated potential triggering events that might be indicators that our goodwill and indefinite lived intangibles were impaired. We considered the economic disruption and uncertainty surrounding the COVID-19 pandemic and the recent volatility in stock prices. The Company concluded that the current economic and business conditions did not result in a triggering event requiring a quantitative goodwill impairment analysis. No goodwill or intangible asset impairments were recorded during the three and sixnine months ended JuneSeptember 30, 2020 and 2019.

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NOTES TO CONSOLIDATED AND COMBINED FINANCIAL STATEMENTS - (Continued)
10. OTHER ACCRUED LIABILITIES
Other accrued liabilities consist of the following:

June 30, 2020December 31, 2019September 30, 2020December 31, 2019
Refunds payableRefunds payable$2,289  $2,152  Refunds payable$2,417 $2,152 
Deferred revenueDeferred revenue1,836  1,937  Deferred revenue1,473 1,937 
Resident depositsResident deposits6,183 6,292 
Contract Liabilities (CARES Act advance payments)Contract Liabilities (CARES Act advance payments)27,997  —  Contract Liabilities (CARES Act advance payments)27,997 
Resident deposits6,171  6,292  
Property taxesProperty taxes866  1,130  Property taxes1,018 1,130 
Accrued self-insurance liabilities - current portionAccrued self-insurance liabilities - current portion1,026 
OtherOther2,431  2,400  Other3,042 2,400 
Other accrued liabilitiesOther accrued liabilities$41,590  $13,911  Other accrued liabilities$43,156 $13,911 

Refunds payable includes payables related to overpayments, duplicate payments and credit balances from various payor sources. Deferred revenue occurs when the Company receives payments in advance of services provided. Resident deposits include refundable deposits to residents and a small portion consists of non-refundable deposits recognized into revenue over a period of time. The CARES Act also expanded the Centers for Medicare & Medicaid Services’ (“CMS”) ability to provide accelerated/advance payments intended to increase the cash flow of healthcare providers and suppliers impacted by COVID-19. TheDuring the second quarter the Company applied for and received $27,997 in funds under the Accelerated and Advance Payment (“AAP”) Program. As originally structured, advance payments.payments made under the AAP would have been recouped by offsetting 100% of the recipient’s Medicare claim payments beginning 120 days after the advance payment was made, with interest beginning to accrue as soon as 210 days after the date of the advance at a rate of 10.25%. On October 1, 2020, the Continuing Appropriations Act, 2021 and Other Extensions Act (the “CA Act”) was signed into law. Among other things, the CA Act significantly changed the repayment terms for AAP. These funds are subject to automatic recoupment through offsets to new claims beginning one year after funds were issued beginning in August 2020 withApril 2021, at which time, Medicare will automatically recoup 25 percent of Medicare payments for 11 months. At the end of the 11 months and assuming full repayment has not occurred, recoupment will increase to 50 percent for another six months. Any balance outstanding after these two recoupment periods will be subject to repayment at a four percent interest rate. The Company anticipates completing repayment of advanced funds expectedthe AAP within the allotted recoupment periods. As a result of the recoupment guidance, the Company reclassified $13,612 of the AAP to be completedlong-term liabilities in NovemberOctober 2020.

11. DEBT
Long-term debt, net consists of the following:
June 30, 2020December 31, 2019September 30, 2020December 31, 2019
Revolving Credit FacilityRevolving Credit Facility$2,000  $20,000  Revolving Credit Facility$2,000 $20,000 
Less: unamortized debt issuance costs(a)
Less: unamortized debt issuance costs(a)
(1,358) (1,474) 
Less: unamortized debt issuance costs(a)
(1,304)(1,474)
Long-term debt, netLong-term debt, net$642  $18,526  Long-term debt, net$696 $18,526 

(a)Amortization expense for debt issuance costs was $80$86 and $162$248 for the three and sixnine months ended JuneSeptember 30, 2020, and is recorded in interest expense, net on the condensed consolidated and combined statements of income.

On October 1, 2019, Pennant entered into a credit agreement (the “Credit Agreement”), which provides for a revolving credit facility with a syndicate of banks with a borrowing capacity of $75.0 million (the “Revolving Credit Facility”). The interest rates applicable to loans under the Revolving Credit Facility are, at the Company’s election, either (i) Adjusted LIBOR (as defined in the Credit Agreement) plus a margin ranging from 2.5% to 3.5% per annum or (ii) Base Rate plus a margin ranging from 1.5% to 2.5% per annum, in each case based on the ratio of Consolidated Total Net Debt to Consolidated EBITDA (each, as defined in the Credit Agreement). In addition, Pennant will pay a commitment fee on the undrawn portion of the commitments under the Revolving Credit Facility that is estimated to be 0.6% per annum. The Company is not required to repay any loans under the Credit Agreement prior to maturity in 2024, other than to the extent the outstanding borrowings exceed the aggregate commitments under the Credit Agreement. As of JuneSeptember 30, 2020, the Company’s weighted average interest rate on its outstanding debt was 4.8%. As of JuneSeptember 30, 2020, the Company had availability on the Revolving Credit Facility of $69,987, which is net of outstanding letters of credit of $3,013.

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THE PENNANT GROUP, INC.
NOTES TO CONSOLIDATED AND COMBINED FINANCIAL STATEMENTS - (Continued)
The fair value of the Company’s Revolving Credit Facility approximates carrying value, due to the short-term nature and variable interest rates. The fair value of this debt is categorized within Level 2 of the fair value hierarchy based on the observable market borrowing rates.

The Credit Agreement is guaranteed, jointly and severally, by certain of the Company’s wholly-ownedwholly owned subsidiaries, and is secured by a pledge of stock of the Company's material independent operating subsidiaries as well as a first lien on substantially all of each material operating subsidiary's personal property. The Credit Agreement contains customary covenants that, among other things, restrict, subject to certain exceptions, the ability of the Company and its independent operating subsidiaries to grant liens on their assets, incur indebtedness, sell assets, make investments, engage in acquisitions, mergers or consolidations, amend certain material agreements and pay certain dividends and other restricted payments. Financial covenants
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NOTES TO CONSOLIDATED AND COMBINED FINANCIAL STATEMENTS - (Continued)
require compliance with certain levels of leverage ratios that impact the amount of interest. As of JuneSeptember 30, 2020, the Company was in compliancecompliant with all covenants.

12. OPTIONS AND AWARDS

For all periods prior to the Spin-Off, employees of the Company participated in Ensign's stock-based compensation plans. The compensation expense recorded by the Company included the expense associated with these employees, as well as an allocation of stock-based compensation of certain Ensign employees who provided general and administrative services on behalf of the Company.

Outstanding options held by employees of the Company under the Ensign stock plans (collectively the “Ensign Plans”) and outstanding options and restricted stock awards under the Company Subsidiary Equity Plan (together with the Ensign Plans the “Pre-Spin Plans”) were modified and replaced with Pennant awards under the Pennant Plans at the Spin-Off date. Additionally, in connection with the Spin-Off, the Company issued new options and restricted stock awards to Pennant and Ensign employees under the 2019 Omnibus Incentive Plan (the OIP) and Long-Term Incentive Plan (the LTIP”, together referred to as the “Pennant Plans”).

Under the Ensign Plans and the Pennant Plans, stock-based payment awards, including employee stock options, restricted stock awards (“RSA”), and restricted stock units (“RSU” and together with RSA, “Restricted Stock”) are issued based on estimated fair value. The following disclosures represent share-based compensation expense relating to the Ensign and Pennant Plans, including awards to employees of the Company’s subsidiaries, an allocation of costs from employees in the Service Center prior to the Spin-Off, and total share-based compensation after the Spin-Off.

Total share-based compensation expense for all of the Plans for the three and sixnine months ended JuneSeptember 30, 2020 and 2019 was:

Three Months Ended June 30,Six Months Ended June 30,Three Months Ended September 30,Nine Months Ended September 30,
20202019202020192020201920202019
Prior to the Spin-Off:Prior to the Spin-Off:Prior to the Spin-Off:
Total share-based compensationTotal share-based compensation$—  $508  $1,127  Total share-based compensation$— $268 $— $1,395 
Following the Spin-Off:Following the Spin-Off:Following the Spin-Off:
Share-based compensation expense related to stock optionsShare-based compensation expense related to stock options343  —  632  —  Share-based compensation expense related to stock options444 1,076 
Share-based compensation expense related to Restricted StockShare-based compensation expense related to Restricted Stock1,542  —  3,085  —  Share-based compensation expense related to Restricted Stock1,558 4,643 
Share-based compensation expense related to Restricted Stock to non-employee directorsShare-based compensation expense related to Restricted Stock to non-employee directors74  —  198  —  Share-based compensation expense related to Restricted Stock to non-employee directors100 298 
Total share-based compensationTotal share-based compensation$1,959  $508  $3,915  $1,127  Total share-based compensation$2,102 $268 $6,017 $1,395 

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NOTES TO CONSOLIDATED AND COMBINED FINANCIAL STATEMENTS - (Continued)
In future periods, the Company estimates it will recognize the following share-based compensation expense for unvested stock options and unvested Restricted Stock, which were unvested as of JuneSeptember 30, 2020:

Unrecognized Compensation ExpenseWeighted Average Recognition Period (in years)Unrecognized Compensation ExpenseWeighted Average Recognition Period (in years)
Unvested stock optionsUnvested stock options$6,631  4.4Unvested stock options$7,911 4.3
Unvested Restricted StockUnvested Restricted Stock14,093  2.3Unvested Restricted Stock12,522 2.1
Total unrecognized share-based compensation expenseTotal unrecognized share-based compensation expense$20,724  Total unrecognized share-based compensation expense$20,433 

Stock Options

Under the Pennant Plans, options granted to employees of the subsidiaries of Pennant generally vest over five years at 20% per year on the anniversary of the grant date. Options expire ten years after the date of grant.

The Company uses the Black-Scholes option-pricing model to recognize the value of stock-based compensation expense for share-based payment awards under the Plans. Determining the appropriate fair-value model and calculating the fair
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NOTES TO CONSOLIDATED AND COMBINED FINANCIAL STATEMENTS - (Continued)
value of stock-based awards at the grant date requires considerable judgment, including estimating stock price volatility and expected option life. The Company develops estimates based on historical data and market information, which can change significantly over time.

The fair value of each option is estimated on the grant date using a Black-Scholes option-pricing model with the following weighted average assumptions for stock options granted after the Spin-Off:
Grant YearGrant YearOptions GrantedRisk-Free Interest Rate
Expected Life(a)
Expected Volatility(b)
Dividend YieldWeighted Average Fair Value of OptionsGrant YearOptions GrantedRisk-Free Interest Rate
Expected Life(a)
Expected Volatility(b)
Dividend YieldWeighted Average Fair Value of Options
20202020366  0.6 %6.535.8 %— %$8.44  2020494 0.5 %6.535.8 %%$9.81 

(a)Under the midpoint method, the expected option life is the midpoint between the contractual option life and the average vesting period for the options being granted. This resulted in an expected option life of 6.5 years for the options granted.
(b)Because the Company’s equity shares have been traded for a relatively short period of time, expected volatility assumption was based on the volatility of related industry stocks.

The following table represents the employee stock option activity during the sixnine months ended JuneSeptember 30, 2020:

Number of
Options
Outstanding
Weighted
Average
Exercise Price
Number of
Options Vested
Weighted
Average
Exercise Price
of Options
Vested
Number of
Options
Outstanding
Weighted
Average
Exercise Price
Number of
Options Vested
Weighted
Average
Exercise Price
of Options
Vested
December 31, 2019December 31, 20191,573  $9.71  607  $4.80  December 31, 20191,573 $9.71 607 $4.80 
GrantedGranted366  23.26  Granted494 27.04 
ExercisedExercised(59) 3.63  Exercised(129)4.29 
ForfeitedForfeited(15) 12.44  Forfeited(23)12.19 
June 30, 20201,865  $12.54  631  $5.20  
ExpiredExpired(9)6.24 
September 30, 2020September 30, 20201,906 $14.55 573 $5.30 

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THE PENNANT GROUP, INC.
NOTES TO CONSOLIDATED AND COMBINED FINANCIAL STATEMENTS - (Continued)
Restricted Stock

A summary of the status of Pennant’s non-vested Restricted Stock, and changes during the sixnine months ended JuneSeptember 30, 2020, is presented below:
Non-Vested Restricted StockWeighted Average Grant Date Fair ValueNon-Vested Restricted StockWeighted Average Grant Date Fair Value
December 31, 2019December 31, 20191,793  $14.44  December 31, 20191,793 $14.44 
GrantedGranted20  25.04  Granted25 24.52 
VestedVested(72) 11.56  Vested(159)12.91 
ForfeitedForfeited(4) 9.99  Forfeited(7)10.18 
June 30, 20201,737  $14.69  
September 30, 2020September 30, 20201,652 $14.75 

13. LEASES
The Company’s independent operating subsidiaries lease 54 senior living communities and its administrative offices under non-cancelable operating leases, most of which have initial lease terms ranging from five to 21 years. Most of these leases contain renewal options, most involve rent increases and none contain purchase options. The lease term excludes lease renewals because the renewal rents are not at a bargain, there are no economic penalties for the Company to renew the lease, and it is not reasonably certain that the Company will exercise the extension options. As of JuneSeptember 30, 2020, the Company’s independent operating subsidiaries leased 31 communities from subsidiaries of Ensign (the “Ensign Leases”) under a master lease arrangement. The existing leases with subsidiaries of Ensign are generally for initial terms of between 14 to 1620 years. In addition to rent, each of the operating companies are required to pay the following: (1) all impositions and taxes levied on or with respect to the leased properties (other than taxes on the income of the lessor); (2) all utilities and other services necessary or appropriate for the leased properties and the business conducted on the leased properties; (3) all insurance required in connection with the leased properties and the business conducted on the leased properties; (4) all community maintenance and repair costs; and (5) all fees in connection with any licenses or authorizations necessary or appropriate for the leased properties
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THE PENNANT GROUP, INC.
NOTES TO CONSOLIDATED AND COMBINED FINANCIAL STATEMENTS - (Continued)
and the business conducted on the leased properties.
NaN of the Company’s affiliated senior living communities, excluding the communities that are operated under the Ensign Leases (as defined herein), are operated under 2 separate master lease arrangements. Under these master leases, a breach at a single community could subject one or more of the other communities covered by the same master lease to the same default risk. Failure to comply with Medicare and Medicaid provider requirements is a default under several of the Company’s leases and master leases. With an indivisible lease, it is difficult to restructure the composition of the portfolio or economic terms of the master lease without the consent of the landlord.

The components of operating lease cost, are as follows:

Three Months Ended June 30,Six Months Ended June 30,Three Months Ended September 30,Nine Months Ended September 30,
20202019202020192020201920202019
Operating Lease Costs:Operating Lease Costs:Operating Lease Costs:
Facility Rent—cost of servicesFacility Rent—cost of services$8,892  $7,754  $17,748  $15,416  Facility Rent—cost of services$8,876 $7,813 $26,624 $23,229 
Office Rent—cost of servicesOffice Rent—cost of services949  779  1,799  1,414  Office Rent—cost of services914 725 2,713 2,139 
Sublease IncomeSublease Income$(74) $—  $(74) $—  Sublease Income$(69)$$(143)$
Rent—cost of servicesRent—cost of services$9,767  $8,533  $19,473  $16,830  Rent—cost of services$9,721 $8,538 $29,194 $25,368 
General and administrative expenseGeneral and administrative expense$27  $29  $57  $62  General and administrative expense$76 $39 $218 $101 
Variable lease cost (a)
Variable lease cost (a)
$1,347  $1,147  $2,676  $2,179  
Variable lease cost (a)
$1,299 $1,204 $3,975 $3,402 

(a)Represents variable lease cost for operating leases, which costs include property taxes and insurance, common area maintenance, and consumer price index increases, incurred as part of our triple net lease, and which is included in cost of services for the three and sixnine months ended JuneSeptember 30, 2020 and 2019.




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THE PENNANT GROUP, INC.
NOTES TO CONSOLIDATED AND COMBINED FINANCIAL STATEMENTS - (Continued)
The following table shows the lease maturity analysis for all leases as of JuneSeptember 30, 2020, for the years ended December 31:

YearYearAmountYearAmount
2020 (Remainder)2020 (Remainder)$19,004  2020 (Remainder)$9,607 
2021202137,650  202138,066 
2022202237,109  202237,390 
2023202336,582  202336,763 
2024202435,921  202436,078 
ThereafterThereafter388,207  Thereafter388,293 
Total lease paymentsTotal lease payments554,473  Total lease payments546,197 
Less: present value adjustmentsLess: present value adjustments(240,483) Less: present value adjustments(234,397)
Present value of total lease liabilitiesPresent value of total lease liabilities313,990  Present value of total lease liabilities311,800 
Less: current lease liabilitiesLess: current lease liabilities(13,369) Less: current lease liabilities(13,897)
Long-term operating lease liabilitiesLong-term operating lease liabilities$300,621  Long-term operating lease liabilities$297,903 

Operating lease liabilities are based on the net present value of the remaining lease payments over the remaining lease term. In determining the present value of lease payments, the Company used its incremental borrowing rate based on the information available at each lease’s commencement date to determine each lease's operating lease liability. As of JuneSeptember 30, 2020, the weighted average remaining lease term is 15.515.2 years and the weighted average discount rate is 8.1%.

Subsequent Events

On October 5, 2020, the Company amended a lease included in the portfolio of Ensign Leases. The amendment modified the lease agreement to extend the initial term five years. In accordance with Topic 842, the amended lease agreement is considered modified and subject to lease modification guidance. The right-of-use (“ROU”) asset and lease liabilities related to the agreement were remeasured based on the change in the lease term. The incremental borrowing rate was also adjusted to mirror the revised lease term which become effective at the date of the modification. The impact of the modification was an increase of $1,079 to the ROU asset and lease liability.

14. INCOME TAXES
Prior to the date of the Spin-Off, the Company's operations were included in Ensign’s U.S. federal and state income tax returns and all income taxes were paid by Ensign. Additionally, prior to the date of the Spin-Off, income tax expense and
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THE PENNANT GROUP, INC.
NOTES TO CONSOLIDATED AND COMBINED FINANCIAL STATEMENTS - (Continued)
other income tax related information contained in the Interim Financial Statements were presented on a separate tax return approach.

The Company recorded income tax expense of $1,437$104 and $2,326$2,430 for the three and sixnine months ended JuneSeptember 30, 2020, respectively, and income tax benefitexpense of $375$123 and $32$91 during the three and sixnine months ended JuneSeptember 30, 2019, respectively, or 24.9%2.3% and 24.1%17.2% of earnings before income taxes for the three and sixnine months ended JuneSeptember 30, 2020, respectively, compared to a benefit6.4% and 1.3% of 11.3% and 0.6%earnings before income taxes for the three and sixnine months ended JuneSeptember 30, 2019, respectively. The effective tax rate for both threethree- and six monthnine-month periods includes excess tax benefits from stock-based compensation which were offset by non-deductible expenses including non-deductible compensation.

15. COMMITMENTS AND CONTINGENCIES
Regulatory Matters - The Company provides services in complex and highly regulated industries. The Company’s compliance with applicable U.S. federal, state and local laws and regulations governing these industries may be subject to governmental review and adverse findings may result in significant regulatory action, which could include sanctions, damages, fines, penalties (many of which may not be covered by insurance), and even exclusion from government programs. The Company is a party to various regulatory and other governmental audits and investigations in the ordinary course of business and cannot predict the ultimate outcome of any federal or state regulatory survey, audit or investigation. While governmental audits and investigations are the subject of administrative appeals, the appeals process, even if successful, may take several years to resolve. The Department of Justice, CMS, or other federal and state enforcement and regulatory agencies may conduct additional investigations related to the Company's businesses. The Company believes that it is presently in compliance in all material respects with all applicable laws and regulations.

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THE PENNANT GROUP, INC.
NOTES TO CONSOLIDATED AND COMBINED FINANCIAL STATEMENTS - (Continued)
Cost-Containment Measures - Government and third partythird-party payors have instituted cost-containment measures designed to limit payments made to providers of healthcare services, and there can be no assurance that future measures designed to limit payments made to providers will not adversely affect the Company.

Indemnities - From time to time, the Company enters into certain types of contracts that contingently require the Company to indemnify parties against third-party claims. These contracts primarily include (i) certain real estate leases, under which the Company may be required to indemnify property owners or prior operators for post-transfer environmental or other liabilities and other claims arising from the Company’s use of the applicable premises, (ii) operations transfer agreements, in which the Company agrees to indemnify past operators of agencies and communities the Company acquires against certain liabilities arising from the transfer of the operation and/or the operation thereof after the transfer, (iii) certain Ensign lending agreements, and (iv) certain agreements with management, directors and employees, under which the subsidiaries of the Company may be required to indemnify such persons for liabilities arising out of their employment relationships. The terms of such obligations vary by contract and, in most instances, a specific or maximum dollar amount is not explicitly stated therein. Generally, amounts under these contracts cannot be reasonably estimated until a specific claim is asserted. Consequently, because no claims have been asserted, no liabilities have been recorded for these obligations on the Company’s consolidated and combined balance sheets for any of the periods presented.

Litigation - The Company’s businesses involve a significant risk of liability given the age and health of the patients and residents served by its independent operating subsidiaries. The Company, its operating companies, and others in the industry may be subject to a number of claims and lawsuits, including professional liability claims, alleging that services provided have resulted in personal injury, elder abuse, wrongful death or other related claims. Healthcare litigation (including class action litigation) is common and is filed based upon a wide variety of claims and theories, and the Company is routinely subjected to these claims in the ordinary course of business, including potential claims related to patient care and treatment, and professional negligence, as well as employment related claims. If there were a significant increase in the number of these claims or an increase in amounts owing should plaintiffs be successful in their prosecution of these claims, this could materially adversely affect the Company’s business, financial condition, results of operations and cash flows. In addition, the defense of these lawsuits may result in significant legal costs, regardless of the outcome, and canmay result in large settlement amounts or damage awards.

In addition to the potential lawsuits and claims described above, the Company is also subject to potential lawsuits under the False Claims Act (the “FCA”) and comparable state laws alleging submission of fraudulent claims for services to any healthcare program (such as Medicare) or payor. A violation may provide the basis for exclusion from federally funded healthcare programs. Such exclusions could have a correlative negative impact on the Company’s financial performance. Some states, including California, Arizona and Texas, have enacted similar whistleblower and false claims laws and regulations. In addition, the Deficit Reduction Act of 2005 created incentives for states to enact anti-fraud legislation modeled on the FCA. As such, the Company could face increased scrutiny, potential liability and legal expenses and costs based on claims under state
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THE PENNANT GROUP, INC.
NOTES TO CONSOLIDATED AND COMBINED FINANCIAL STATEMENTS - (Continued)
false claims acts in markets in which it does conductconducts business.

In May 2009, Congress passed the Fraud Enforcement and Recovery Act (“FERA”) which made significant changes to the FCA, expanding the types of activities subject to prosecution and whistleblower liability. Following changes by FERA, healthcare providers face significant penalties for the knowing retention of government overpayments, even if no false claim was involved. Providers can now be liable for knowingly and improperly avoiding or decreasing an obligation to pay money or property to the government, including the retention of any government overpayment. The Patient Protection and Affordable Care Act of 2010 (the “ACA”) supplemented FERA by imposing an affirmative obligation on healthcare providers to return an overpayment to CMS within 60 days of “identification” or the date any corresponding cost report is due, whichever is later. According to CMS’s February 12, 2016, final rule with respect to Medicare Parts A and B, providers have an obligation to proactively exercise “reasonable diligence” to identify overpayments. The 60-day clock begins to run after the reasonable diligence period has concluded, which may take, at most, six months from the receipt of credible information. Retention of any overpayment beyond this period may create liability under the FCA. In addition, FERA extended protections against retaliation for whistleblowers, including protections not only for employees, but also contractors and agents. Thus, there is generally no need for an employment relationship in order to qualify for protection against retaliation for whistleblowing.

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THE PENNANT GROUP, INC.
NOTES TO CONSOLIDATED AND COMBINED FINANCIAL STATEMENTS - (Continued)
The Company cannot predict or provide any assurance as to the possible outcome of any litigation. If any litigation were to proceed, and the Company and its operating companies are subjected to, alleged to be liable for, or agree to a settlement of, claims or obligations under federal Medicare statutes, the FCA, or similar state and federal statutes and related regulations, the Company’s business, financial condition and results of operations and cash flows could be materially and adversely affected. Among other things, any settlement or litigation could involve the payment of substantial sums to settle any alleged civil violations, and may also include the assumption of specific procedural and financial obligations by the Company or its independent operating subsidiaries going forward under a corporate integrity agreement and/or other arrangement with the government.

Medicare Revenue Recoupments - The Company is subject to probe reviews relating to Medicare services, billings and potential overpayments by Unified Program Integrity Contractors (“UPIC”), Recovery Audit Contractors (“RAC”), Zone Program Integrity Contractors (“ZPIC”), Program Safeguard Contractors (“PSC”), Supplemental Medical Review Contractors (“SMRC”) and Medicaid Integrity Contributors (“MIC”) programs, each of the foregoing collectively referred to as “Reviews.” As of JuneSeptember 30, 2020, six5 of the Company’s independent operating subsidiaries had Reviews scheduled, on appeal or in dispute resolution process, both pre- and post-payment. If an operation fails an initial or subsequent Review, the operation could then be subject to extended Review, suspension of payment, or extrapolation of the identified error rate to all billing in the same time period. As of JuneSeptember 30, 2020, and through the filing of this Quarterly Report on Form 10-Q, the Company’s independent operating subsidiaries have responded to the Reviews that are currently ongoing, on appeal or in dispute resolution process and the Company has no material probable or estimable contingencies.

Insurance - Prior to the Spin-Off, Ensign was partially self-insured for healthcare, general and professional liability, and workers’ compensation, and historically allocated premium expense to all subsidiaries of Ensign in its accounting records. To reflect all of the insurance costs, quarterly actuary determined adjustments were allocated to the Company based on the proportional historical premium expense. No self-insurance accruals were allocated to the Company as these accruals represent the obligations of Ensign. In connection with the Spin-Off, the Company purchased insurance through a third-party to replace the coverage provided by Ensign’s self-insured policies.

While the Company maintains various insurance programs to cover these risks, it retains risk for a substantial portion of potential claims for general and professional liability, workers’ compensation and workers’ compensation.automobile liability. The Company does not retain risk related to its employee health plans.

The Company recognizes obligations associated with these costs, up to specified deductible limits in the period in which a claim is incurred, including with respect to both reported claims and claims incurred but not reported. The general and professional liability insurance has a retention limit of $250 per claim and the workers’ compensation insurance has a retention limit of $150 per claim, except for policies held in Texas and Washington which are subject to state insurance and possess their own limits.

Concentrations

Credit Risk - The Company has significant accounts receivable balances, the collectability of which is dependent on the availability of funds from certain governmental programs, primarily Medicare and Medicaid. These receivables represent the only significant concentration of credit risk for the Company. The Company does not believe there are significant credit risks associated with these governmental programs. The Company believes that an appropriate allowance has been recorded for
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THE PENNANT GROUP, INC.
NOTES TO CONSOLIDATED AND COMBINED FINANCIAL STATEMENTS - (Continued)
the possibility of these receivables proving uncollectible, and continually monitors and adjusts these allowances as necessary. The Company’s gross receivables from the Medicare and Medicaid programs accounted for approximately 75.3%76.3% and 74.3% of its total gross accounts receivable as of JuneSeptember 30, 2020 and December 31, 2019, respectively. Revenue from reimbursement under the Medicare and Medicaid programs accounted for 59.4%60.4% and 58.7%59.3%, for the three and sixnine months ended JuneSeptember 30, 2020, respectively, and 54.9%56.8% and 54.1%55.1%, of the Company’s revenue for the three and sixnine months ended JuneSeptember 30, 2019, respectively.

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Item 2.     Management’s Discussion and Analysis of Financial Condition and Results of Operations

You should read the following discussion and analysis in conjunction with the Interim Financial Statements and the related notes thereto contained in Part I, Item 1 of this Quarterly Report on Form 10-Q (the “Quarterly Report”). The information contained in this Quarterly Report on Form 10-Q is not a complete description of our business or the risks associated with an investment in our common stock. We urge you to carefully review and consider the various disclosures made by us in this Quarterly Report and in our other reports filed with the Securities and Exchange Commission (“SEC”), including our Annual Report on Form 10-K for the year ended December 31, 2019 (the “2019 Annual Report”), which discusses our business and related risks in greater detail, as well as subsequent reports we may file from time to time on FormsForm 10-K, Form 10-Q and 8-K, for additional information. The section entitled “Risk Factors” filed within our 2019 Annual Report describes some of the important risk factors that may affect our business, financial condition, results of operations and/or liquidity. You should carefully consider those risks, in addition to the other information in this Quarterly Report and in our other filings with the SEC, before deciding to purchase, hold or sell our common stock.

        This discussion contains forward-looking statements that involve risks and uncertainties. Our actual results could differ materially from those anticipated in these forward-looking statements as a result of various factors, including those discussed below and elsewhere in this Quarterly Report. In addition to the Risk Factors included in ourthe 2019 Annual Report, see Item 1A., Risk Factors, for additional risks related to this Quarterly Report.

Special Note About Forward-Looking Statements
        
    This Quarterly Report contains “forward-looking statements” within the meaning of the safe harbor provisions of the U.S. Private Securities Litigation Reform Act of 1995, that are based on our management’s beliefs and assumptions and on information currently available to our management. Forward-looking statements include all statements that are not historical facts and can be identified by the use of forward-looking terminology such as the words “outlook,” “believes,” “expects,” “potential,” “continues,” “may,” “might,” “will,” “should,” “could,” “seeks,” “approximately,” “goals,” “future,” “projects,” “predicts,” “guidance,” “target,” “intends,” “plans,” “estimates,” “anticipates”, the negative version of these words or other comparable words. Forward-looking statements include, but are not limited to, statements related to our expectations regarding the performance of our business, our financial results, our liquidity and capital resources, the benefits resulting from the Spin-Off, the effects of competition and the effects of future legislation or regulations and other non-historical statements. Additionally, many of these risks and uncertainties are currently amplified by and will continue to be amplified by, or in the future may be amplified by, the COVID-19 outbreak. The developments with respect to the spread of COVID-19 and its impacts have occurred rapidly, and because of the unprecedented nature of the pandemic we are unable to predict the extent and duration of the adverse financial impact of COVID-19 on our business, financial condition and results of operations. While we are not able to estimate its full impact we expect that this situation will have an adverse effect on our reported results for our second fiscal quarter of 2020 and possibly beyond.

    The risk factors discussed in this Quarterly Report and ourthe 2019 Annual Report under the heading “Risk Factors,” could cause our results to differ materially from those expressed in forward-looking statements. Factors that could cause actual results to differ materially from those in the forward-looking statements include, but are not limited to:

uncertainties related to the COVID-19 outbreak;
federal and state changes to, or delays receiving, reimbursement and other aspects of Medicaid and Medicare;
changes in the regulation of the healthcare services industry;
increased competition for, or a shortage of, skilled personnel;
government reviews, audits and investigations of our business;
changes in federal and state employment related laws;
compliance with state and federal employment, immigration, licensing and other laws;
competition from other healthcare providers;
actions of national labor unions;
the leases of our affiliated senior living communities;
inability to complete future community or business acquisitions and failure to successfully integrate acquired communities and businesses into our operations;
general economic conditions;
security breaches and other cyber security incidents;
the performance of the financial and credit markets;
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uncertainties related to our ability to realize the anticipated benefits of the Spin-Off; and
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uncertainties related to our ability to obtain financing or the terms of such financing.

    Forward-looking statements involve risks, uncertainties and assumptions. Actual results may differ materially from those expressed in these forward-looking statements. You should not place undue reliance on any forward-looking statements in this Quarterly Report. Although we may from time to time voluntarily update our prior forward-looking statements, we disclaim any commitment to do so except as required by applicable securities laws.

Overview

We are a leading provider of high-quality healthcare services to patients of all ages, including the growing senior population, in the United States. We strive to be the provider of choice in the communities we serve through our innovative operating model. We operate in multiple lines of businesses including home health, hospice and senior living services across Arizona, California, Colorado, Idaho, Iowa, Montana, Nevada, Oklahoma, Oregon, Texas, Utah, Washington, Wisconsin and Wyoming. As of JuneSeptember 30, 2020, our home health and hospice business provided home health, hospice and home care services from 6772 agencies operating across these 14 states, and our senior living business operated 54 senior living communities throughout six states.

The following table summarizes our affiliated home health and hospice agencies and senior living communities as of:

December 31,June 30,December 31,September 30,
201220132014201520162017201820192020201220132014201520162017201820192020
Home health and hospice agenciesHome health and hospice agencies10  16  25  32  39  46  54  63  67  Home health and hospice agencies10 16 25 32 39 46 54 63 72 
Senior living communitiesSenior living communities10  12  15  36  36  43  50  52  54  Senior living communities10 12 15 36 36 43 50 52 54 
Senior living unitsSenior living units1,034  1,256  1,587  3,184  3,184  3,434  3,820  3,963  4,127  Senior living units1,034 1,256 1,587 3,184 3,184 3,434 3,820 3,963 4,127 
Total number of home health, hospice, and senior living operationsTotal number of home health, hospice, and senior living operations20  28  40  68  75  89  104  115  121  Total number of home health, hospice, and senior living operations20 28 40 68 75 89 104 115 126 

COVID-19

Since its discovery in late 2019, a new strain of coronavirus, which causes the viral disease known as COVID-19 (“COVID-19”), has spread from China to many other countries, including the United States. The outbreak has been declared to be a pandemic by the World Health Organization, and the United States Health and Human Services Secretary has declared a public health emergency in the United States in response to the outbreak. Additionally, the United States Centers for Disease Control and Prevention (“CDC”) has stated that older adults are at a higher risk for serious illness from COVID-19. As a result of the COVID-19 outbreak, we have taken necessary precautions to prevent and/or minimize spread of the virus to our patients and our residents.

We have been, and we expect to continue to be, impacted by a number ofseveral factors that may cause actual results to differ from our historical results or current expectations. Due to the COVID-19 pandemic, the results presented in this report are not necessarily indicative of future operating results. The situation surrounding COVID-19 remains fluid. We are actively managing our response in collaboration with government officials, team members and business partners and assessing potential impacts to our financial position and operating results, as well as adverse developments in our business.

Operational Response

During the second half of March 2020, we began experiencing a decrease in census at our home health agencies and a slight decrease in occupancy at our senior living communities, while our hospice census remained relatively flat through the month. Beginning in April 2020, we experienced a more significant decrease in census at our home health agencies, which was driven in large part by the delay of elective medical procedures that would be require in-home care after the procedure. In May we began to see those businesses stabilize and improve, which trend continued throughout June. During the third quarter we experienced increases in all metrics related to our home health and hospice businesses as compared to the prior year period (see Key Performance Indicators below). In our senior living communities, while new residents continued to move in throughout the quarter, it was at a lower rate than in periods prior to the onset of COVID-19. Our overall senior living occupancy has
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decreased since the onset of the outbreak due to a greater number of move outs net of move ins. We continuecannot be sure when the occupancy levels in our senior living communities will stabilize or improve over multiple measurement periods.

COVID-19 continues to experience the impact of COVID-19 on all aspects of our business and geographies, including impacts toon our patients, residents, team members, vendors and business partners. While we did not experience material disruptions during the three months ended JuneSeptember 30, 2020 in connection with the COVID-19 outbreak, with current cases continuing to develop across the United States, it is difficult to predict the full extent of the impact that COVID-19 will have on our future financial position and operating results due to numerous uncertainties. These uncertainties include the severity of the virus, the duration of the outbreak, and governmental, business or other actions (which could include limitations on our operations or mandates to provide services to our patients and communities). Further, the impacts of a potential worsening of global economic conditions and the continued disruptions to, and volatility in, the credit and financial markets, as well as other unanticipated consequences remain unknown.

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During the second half of March 2020, we began experiencing a decrease in census at our home health agencies and a slight decrease in occupancy at our senior living communities, while our hospice census remained relatively flat through the month. Beginning in April 2020, we experienced a more significant decrease in census at our home health agencies, which was driven in large part by the delay of elective medical procedures that would be require in-home care after the procedure. However, in May we began to see those businesses stabilize and improve, which trend continued throughout June. While we have not yet returned to pre-COVID census in our home health agencies we experienced improvements and strengthening in those businesses heading into the third quarter. In our senior living communities, while new residents continued to move in throughout the quarter, it was at a lower rate than in periods prior to the onset of COVID-19. While move outs also slowed during the same period, our overall senior living occupancy slightly decreased due to a greater number of move outs net of move ins. We cannot be sure when the census and occupancy trends in our senior living communities will stabilize or improve.

We have experienced and expect to continue to see increased labor costs due to increased overtime and premium pay and the increased need for temporary labor to supplement our existing staffing. Furthermore, we experienced and expect to continue to see increased expenses for medical supplies due to the need for more personal protective equipment (“PPE”) as part of our strict infection control procedures. In an effort toprocedures, along with additional COVID-19 testing expenses. To counteract the aforementioned increased costs, beginning in the second quarter we have reduced spending on labor at our service centers, non-essential supplies, travel costs and all other discretionary items, and we have delayed non-essential capital expenditure projects. We are monitoring the ongoing impact of the actions to our revenuesrevenue and expenses. However, the extent to which COVID-19 will continue to impact our operations will depend on future developments, which remain uncertain and cannot be predicted with confidence, including the duration of the outbreak, new information that may emerge concerning the severity of the coronavirus and the actions taken to contain the coronavirus or treat its impact, among others.

As a result of COVID-19, we have enhanced our infection control procedures in accordance with guidance from Centers for Medicare & Medicaid Services (“CMS”) along with other state and federal agencies to protect our patients, residents, and staff. The infection control guidance from CMS and other agencies continues to evolve. We frequently update our infection control procedures and share best practices across our organization. Our operating subsidiaries have followed guidelines from CMS, the Centers for Disease Control (“CDC”)CDC and other federal or state agencies regarding infection control, including recommended screening and isolation protocols, increased PPE usage and systems for addressing local needs related to supplies, staffing and communication with families, patients and local health agencies.

Financial Response

In light of the uncertainty surrounding the coronavirus, we implemented several precautionary measures to limit the financial impact to our operations and provide additional financial flexibility in light of the uncertainty surrounding the pandemic.flexibility. In connection with the receipt of the Medicare advance payments and strengthening of our operations, we significantly paid down the balance of our Revolving Credit Facility, allowing us to continue with a reduced debt load, a lighter interest burden, and significant availability on our line of credit. We have also implemented cost control measures such as reduced spending on labor in our operations and service centers, non-essential supplies, travel costs and all other discretionary items, and we have delayed non-essential capital expenditure projects. For further discussion on our financial response, please see Liquidity and Capital Resources below. We believe we have adequately adjusted our operations to maintain the financial health of our business based on current revenue and expenses.

The Spin-Off Transaction

On October 1, 2019, Ensign completed the Spin-Off, which was effected through a tax freetax-free distribution to Ensign’s stockholders of substantially all of the outstanding shares of Pennant common stock. Each Ensign stockholder received a distribution of one share of Pennant common stock for every two shares of Ensign's common stock, plus cash in lieu of fractional shares. As a result of the Spin-Off on October 1, 2019, Pennant began trading as an independent publicly traded company on the NASDAQ under the symbol “PNTG.”
In connection with the Spin-Off, we entered a transition services agreement with Ensign (the “Transition Services Agreement”) with a two-year term, subject to extension upon the mutual agreement of the parties. Pursuant to the Transition Services Agreement, Ensign and Pennant agree to provide certain transition services to each other, including finance, information technology, human resources, employee benefits and other services to ensure an orderly transition following the distribution.

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See “Certain Relationships and Related Party Transactions—Agreements with Ensign Related to the Spin-Off,” contained within the Information Statement as well as the Form 8-K filed with the SEC on October 3, 2019 for further discussion of the agreements entered into in connection with the Spin-Off.

Recent Activities

Acquisitions. During the sixnine months ended JuneSeptember 30, 2020, the Company expanded its operations with the addition of onefour home health agency, threefive hospice agencies, and two senior living communities. In connection with these acquisitions, we did not assume any material known or unknown liabilities related to pre-closing dates of service. The addition of these operations added a total of 164 senior living units to be operated by our independent operating subsidiaries. We entered into a separate operations transfer agreement with the prior operator as part of each transaction. The aggregate purchase price for these acquisitions was $7.3$14.5 million. For further discussion of our acquisitions, see Note 7, Acquisitions, in the Notes to the Interim Financial statements.Statements.

Trends

As discussed more above under COVID-19, in the secondthird quarter we experienced a decreasean increase in all of our key metrics in our home health admits due toand hospice businesses. Since the complications created by the pandemic. We saw home health admits flatten out and begin to improve in the second half of the quarter. Our hospice census expanded throughout the quarter. From mid-April through the filing date of this report,pandemic began, we have seenexperienced a slightsteady decline in Senior Livingsenior living occupancy as move-ins declined in relationrelative to move-outs due to the pandemic. We cannot be sure when the occupancy levels in our senior living communities will stabilize or improve over consecutive measurement periods. As uncertainty ofregarding the COVID-19 pandemic persists, and if cases continue to rise, we could see a more prolonged recovery. For further discussion of trends related to COVID-19, see COVID-19 above.

When we acquire turnaround or start-up operations, we expect that our combined metrics may be impacted. We expect these metrics to vary from period to period based upon the maturity of the operations within our portfolio. We have generally experienced lower occupancy rates at our senior living communities and lower census at our home health and hospice agencies for recently acquired operations; as a result, we generally anticipate lower consolidated and segment margins during years of acquisition growth.

Government Regulation

We have disclosed under the heading “Government Regulation” in ourthe 2019 Annual Report filed with the SEC on March 4, 2020, a summary of regulation that we believe materially affects our business, financial condition or results of operations. AfterSince the time of the filing of ourthe 2019 Annual Report, on March 4, 2020, the following regulations have been proposed or enacted.

The Coronavirus Aid, Relief, and Economic Security Act (the “CARES Act”) was enacted on March 27, 2020 in the United States. The CARES Act and subsequent regulatory actions include provisions which provide cash payments and other resources to help individuals, small businesses, state and local governments, and hospitals and other healthcare providers including targeted tax relief. The CARES Act provides $100 billion in relief funds to hospitals and other healthcare providers on the front lines of the coronavirus response known as the Provider Relief Fund (the “PRF”). This funding is being used to support healthcare-related expenses or lost revenue attributable to COVID-19 and to ensure uninsured Americans can get testing and treatment for COVID-19. Providers who receive funds from the general distribution have to sign an attestation confirming receipt of funds and agree to the terms and conditions of payment and confirm the CMS cost report. The terms and conditions include other measures to help prevent fraud and misuse of the funds. All recipients will be required to submit documents sufficientdocumentation to ensure that these funds were used for healthcare-related expenses or lost revenue attributable to coronavirus. During the second quarter of 2020 we received CARES Act PRF payments in the amount of $9.9 million, andmillion. However, during the second quarter of 2020 the Company returned the full amount of payments received.

TheAs already discussed herein, the CARES Act also contains provisions for accelerated or advance Medicare payments (“AAP”) to provide supporting cash flow to providers and suppliers combating the effects of the COVID-19 pandemic. This program required a one-page application and funds were made available as soon as seven days after completion of the application. We applied for and received $28.0 million. These paymentsfunds are subject to automatic recoupment through offsets to new claims offsets beginning 120 daysone year after payment issuance and must be repaid within 210 days from receiptwere issued beginning in April, 2021, at which time, Medicare will automatically recoup 25 percent of Medicare payments for 11 months. At the end of the advance payment.11 months and assuming full repayment has not occurred, recoupment will increase to 50 percent for another six months. Any balance outstanding after these two recoupment periods will be subject to repayment at a four percent interest rate. We anticipate completing repayment of the AAP within the allotted recoupment periods.

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The CARES Act temporarily suspends the 2% sequestration payment adjustment on Medicare fee-for-service payment beginning May 1, 2020 until December 31, 2020. The CARES Act payroll tax deferral program allows employers to defer the deposit and payment of the employer’s portion of social security taxes that otherwise would be due between March 27, 2020, and December 31, 2020. The CARES Act permits employers to deposit half of these deferred payments by the end of 2021 and the other half by the end of 2022. We recognized $0.6$1.7 million in revenue related to the suspension of sequestration.sequestration for the nine months ended September 30, 2020. Further, we are
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deferring employer social security taxes that we would normally pay with each payroll. As of JuneSeptember 30, 2020 we deferred $2.5 million.$5.3 million in Other long-term liabilities.

On April 1, 2020, the Families First Coronavirus Response Act (“FFCRA”) was enacted. The FFCRA provides certain employees with paid sick leave or expanded family and medical leave for specified reasons related to COVID-19. The FFCRA expires on December 31, 2020. Certain health care workers, including those who provide direct patient care, and those whose services are integrated with and necessary to the provision of patient care, are exempt from the Act.

On April 23, 2020, the Paycheck Protection Program and Health Care Enhancement Act (the “Enhancement Act”) was signed into law. The Enhancement Act provides an additional $484 billion relief package to augment certain provisions of the CARES Act, including providing an additional $75 billion to be allocated by HHS for healthcare-related expenses and lost revenue attributable to COVID-19. These funds are in addition to the $100 billion that the CARES Act previously set aside for eligible healthcare providers. While the statutory language of the Enhancement Act mirrors that of the CARES Act, there are few additional details available to determine how the allocation of these additional funds will be made by HHS and on what terms or conditions. We did not apply for provision ofany relief funding under the CARES Act.

On July 31, 2020, CMS released the final FY 2021 hospice payment rule. The national hospice payment rates, subject to geographical application, and the hospice CAP will increase by 2.4% over the current payment rates. Hospices that fail to meet quality reporting requirements receive a 2.0% reduction to the annual market basket update for the year. Further, the finalized hospice cap amount for the fiscal year 2021 cap year will be $30,683.93, which is equal to the fiscal year 2020 cap amount of $29,964.78, updated by the proposed fiscal year 2021 hospice payment update percentage of 2.4%. In addition to payment updates, the rule finalizes the proposal to adopt the most recent Office of Management and Budget (OMB) statistical area delineations and apply a 5.0% cap on wage index decreases.

Proposed Regulations

On June 25, 2020,October 29,2020, CMS issued a proposedreleased the final rule that would updateupdating the Medicare Home Health Prospective Payment System (“HH PPS”) rates and wage index for calendar year 2021. The proposedfinal rule calls for a 2.6% increaseincreases payments in paymentsthe aggregate of 2.0%, reduced by an estimated 0.1% due to homethe rural add-on percentages mandated by the Bipartisan Budget Act of 2018. Home health agencies and also sets forth routine updatesthat fail to meet quality reporting requirements will receive a 2.0% reduction to the home health payment update percentage for the year. The final rule adopts the most recent OMG statistical area delineations and applies a 5.0% cap on wage index decreases to account for the transition. The final rule also implements Medicare enrollment requirements for qualified home infusion therapy payment rates for calendar year 2021 as well as proposes payment provisions forsuppliers, excluding home infusion therapy services forfrom coverage under the Medicare home health benefit beginning in calendar year 2021 and subsequent years. This proposed2021. Finally, this rule also proposes to make permanentfinalizes the changes to the home health regulations regarding the use of technology in providing services under the Medicare home health benefit as described in the March 30, 2020 Policy and Regulatory Revisions in Response to the COVID-19 Public Health Emergency Interim Final Rule.

Segments

We have two reportable segments: (1) home health and hospice services, which includes our home health, home care and hospice businesses; and (2) senior living services, which includes the operation of assisted living, independent living and memory care communities. Our Chief Executive Officer and President, who is our CODM,Chief Operating Decision Maker (“CODM”), reviews financial information at the operating segment level. We also report an “all other” category that includes general and administrative expense from our Service Center.

Key Performance Indicators

We manage the fiscal aspects of our business by monitoring key performance indicators that affect our financial performance. These indicators and their definitions include the following:

Home Health and Hospice Services

Total home health admissions. The total admissions of home health patients, including new acquisitions, new admissions and readmissions.
Total Medicare home health admissions. Total admissions of home health patients, who are receiving care under Medicare reimbursement programs, including new acquisitions, new admissions and readmissions.
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Average Medicare revenue per completed 60-day home health episode. The average amount of revenue for each completed 60-day home health episode generated from patients who are receiving care under Medicare reimbursement programs.
Total hospice admissions. Total admissions of hospice patients, including new acquisitions, new admissions and recertifications.
Average hospice daily census. The average number of patients who are receiving hospice care during any measurement period divided by the number of days during such measurement period.
Hospice Medicare revenue per day. The average daily Medicare revenue recorded during any measurement period for services provided to hospice patients.
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The following table summarizes our overall home health and hospice statistics for the periods indicated:

Three Months Ended June 30,Six Months Ended June 30,Three Months Ended September 30,Nine Months Ended September 30,
20202019202020192020201920202019
Home health services:Home health services:Home health services:
Total home health admissionsTotal home health admissions5,259  5,727  11,395  11,167  Total home health admissions6,771 5,556 18,166 16,723 
Total Medicare home health admissionsTotal Medicare home health admissions2,459  2,675  5,268  5,278  Total Medicare home health admissions3,418 2,601 8,686 7,879 
Average Medicare revenue per 60-day completed episode(a)
Average Medicare revenue per 60-day completed episode(a)
$3,412  $3,162  $3,232  $3,093  
Average Medicare revenue per 60-day completed episode(a)
$3,448 $3,122 $3,311 $3,130 
Hospice services:Hospice services:Hospice services:
Total hospice admissionsTotal hospice admissions1,954  1,619  3,630  2,953  Total hospice admissions2,133 1,701 5,763 4,654 
Average hospice daily censusAverage hospice daily census1,979  1,673  1,925  1,544  Average hospice daily census2,177 1,788 1,934 1,625 
Hospice Medicare revenue per dayHospice Medicare revenue per day$164  $162  $163  $163  Hospice Medicare revenue per day$164 $163 $164 $164 

(a)Recast prior period based upon current methodology.

Senior Living Services

Occupancy. The ratio of actual number of days our units are occupied during any measurement period to the number of units available for occupancy during such measurement period.
Average monthly revenue per occupied unit. The revenue for senior living services during any measurement period divided by actual occupied senior living units for such measurement period divided by the number of months for such measurement period.
The following table summarizes our senior living statistics for the periods indicated:

Three Months Ended June 30,Six Months Ended June 30,Three Months Ended September 30,Nine Months Ended September 30,
20202019202020192020201920202019
OccupancyOccupancy78.5 %80.3 %79.3 %80.1 %Occupancy76.8 %79.6 %78.5 %79.9 %
Average monthly revenue per occupied unitAverage monthly revenue per occupied unit$3,204  $3,098  $3,205  $3,109  Average monthly revenue per occupied unit$3,173 $3,111 $3,195 $3,110 

Revenue Sources

Home Health and Hospice Services

Home Health. We derive the majority of our home health revenue from Medicare and managed care. The Medicare payment is adjusted for differences between estimated and actual payment amounts, an inability to obtain appropriate billing documentation or authorizations acceptable to the payor and other reasons unrelated to credit risk. For Medicare episodes that began prior to January 1, 2020, home health agencies were reimbursed under the Medicare HH PPS, while Medicare periods of care that began on or after that date are reimbursed under the Patient-Driven Groupings Model (“PDGM”) methodology. Under PDGM, Medicare provides agencies with payments for each 30-day period of care provided to beneficiaries. If a beneficiary is still eligible for care after the end of the first 30-day payment period, a second 30-day payment period can begin. There are no limits to the number of periods of care a beneficiary who remains eligible for the home health benefit can receive. While payment for each 30-day period of care is adjusted to reflect the beneficiary’s health condition and needs, a special outlier
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provision exists to ensure appropriate payment for those beneficiaries that have the most expensive care needs. The payment under the Medicare program is also adjusted for certain variables including, but not limited to: (a) a low utilization payment adjustment if the number of visits is below an established threshold that varies based on the diagnosis of a beneficiary; (b) a partial payment if the patient transferred to another provider or the Company received a patient from another provider before completing the period of care; (c) adjustment to the admission source of claim if it is determined that the patient had a qualifying stay in a post-acute care setting within 14 days prior to the start of a 30-day payment period; (d) the timing of the 30-day payment period provided to a patient in relation to the admission date, regardless of whether the same home health provider provided care for the entire series of episodes; (e) changes to the acuity of the patient during the previous 30-day period of carecare; (f) changes in the base payments established by the Medicare program; (g) adjustments to the base payments for case mix and
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geographic wages; and (h) recoveries of overpayments. For further detail regarding PDGM see the Government Regulation section of our 2019 Annual Report.

Hospice. We derive the majority of our hospice business revenue from our hospice business from Medicare reimbursement. The estimated payment rates are calculated as daily rates for each of the levels of care we deliver. Rates are set based on specific levels of care, are adjusted by a wage index to reflect healthcare labor costs across the country and are established annually through federal legislation. The following are the four levels of care provided under the hospice benefit:

Routine Home Care (“RHC”). Care that is not classified under any of the other levels of care, such as the work of nurses, social workers or home health aides.
General Inpatient Care. Pain control or acute or chronic symptom management that cannot be managed in a setting other than an inpatient Medicare-certified facility, such as a hospital, skilled nursing facility or hospice inpatient facility.
Continuous Home Care. Care for patients experiencing a medical crisis that requires nursing services to achieve palliation and symptom control, if the agency provides a minimum of eight hours of care within a 24-hour period.
Inpatient Respite Care. Short-term, inpatient care to give temporary relief to the caregiver who regularly provides care to the patient.

CMS has established a two-tiered payment system for RHC. Hospices are reimbursed at a higher rate for RHC services provided from days of service one through 60 and a lower rate for all subsequent days of service. CMS also provided for a Service Intensity Add-On, which increases payments for certain RHC services provided by registered nurses and social workers to hospice patients during the final seven days of life.

Medicare reimbursement is adjusted for an inability to obtain appropriate billing documentation or authorizations acceptable to the payor and other reasons unrelated to credit risk. Additionally, as Medicare hospice revenue is subject to an inpatient cap limit and an overall payment cap, we monitor our provider numbers and estimate amounts due back to Medicare to the extent that the cap has been exceeded.

Senior Living Services. As of JuneSeptember 30, 2020, we provided assisted living, independent living and memory care services atin 54 communities. Within our senior living operations, we generate revenue primarily from private pay sources, with a portion earned from Medicaid or other state-specific programs.

Primary Components of Expense

Cost of Services (excluding rent, general and administrative expense and depreciation and amortization). Our cost of services represents the costs of operating our independent operating subsidiaries, which primarily consists of payroll and related benefits, supplies, purchased services, and ancillary expenses such as the cost of pharmacy and therapy services provided to patients. Cost of services also includes the cost of general and professional liability insurance and other general cost of services specifically attributable to our operations.
 
Rent—Cost of Services. Rent—cost of services consists solely of base minimum rent amounts payable under lease agreements to our landlords. Our subsidiaries lease and operate but do not own the underlying real estate at our operations, and these amounts do not include taxes, insurance, impounds, capital reserves or other charges payable under the applicable lease agreements.

General and Administrative Expense. General and administrative expense consists primarily of payroll and related benefits and travel expenses for our Service Center personnel, including training and other operational support. General and
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administrative expense also includes professional fees (including accounting and legal fees), costs relating to our information systems, stock-based compensation and rent for our Service Center offices.
 
Depreciation and Amortization. Property and equipment are recorded at their original historical cost. Depreciation is computed using the straight-line method over the estimated useful lives of the depreciable assets (ranging from three to 15 years). Leasehold improvements are amortized on a straight-line basis over the shorter of their estimated useful lives or the remaining lease term.
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Critical Accounting Policies and Estimates

Our discussion and analysis of our financial condition and results of operations are based on Interim Financial Statements, which have been prepared in accordance with U.S. generally accepted accounting principles (“GAAP”). The preparation of the Interim Financial Statements and related disclosures requires us to make judgments, estimates and assumptions that affect the reported amounts of assets and liabilities and disclosure of contingent assets and liabilities at the date of the financial statements and the reported amounts of revenue and expenses during the reporting period. On an ongoing basis we review our judgments and estimates, including but not limited to those related to revenue, cost allocations, leases, intangible assets, goodwill, and income taxes. We base our estimates and judgments upon our historical experience, knowledge of current conditions and our belief of what could occur in the future considering available information, including assumptions that we believe to be reasonable under the circumstances. By their nature, these estimates and judgments are subject to an inherent degree of uncertainty, and actual results could differ materially from the amounts reported. While we believe that our estimates, assumptions, and judgments are reasonable, they are based on information available when the estimate was made. Refer to Note 2, Basis of Presentation and Summary of Significant Accounting Policies, within the our 2019 Annual Report for further information on our critical accounting estimates and policies, which are as follows:

Revenue recognition - The estimate of variable considerations to arrive at the transaction price, including methods and assumptions used to determine settlements with Medicare and Medicaid payors or retroactive adjustments due to audits and reviews;
Cost allocation - The Interim Financial Statements include allocations of costs for certain shared services provided to the Company by Ensign subsidiaries prior to the spin-off on October 1, 2019. These costs were allocated to the Company on a basis of revenue, location, employee count, or other measures;
Leases - We use our estimated incremental borrowing rate based on the information available at lease commencement date in determining the present value of future lease payments;
Acquisition accounting - The assumptions used to allocate the purchase price paid for assets acquired and liabilities assumed in connection with our acquisitions; and
Income taxes - The estimation of valuation allowance or the need for and magnitude of liabilities for uncertain tax position.

Recent Accounting Pronouncements
    Information concerning recently issued accounting pronouncements are included in Note 2, Basis of Presentation and Summary of Significant Accounting Policies in the Interim Financial Statements.

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Results of Operations

The following table sets forth details of our revenue, expenses and earnings as a percentage of total revenue for the periods indicated:

Three Months Ended June 30,Six Months Ended June 30,Three Months Ended September 30,Nine Months Ended September 30,
20202019202020192020201920202019
Total revenueTotal revenue100.0 %100.0 %100.0 %100.0 %Total revenue100.0 %100.0 %100.0 %100.0 %
Expense:Expense:Expense:
Cost of servicesCost of services73.5  76.2  74.9  75.8  Cost of services76.7 77.2 75.6 76.3 
Rent—cost of servicesRent—cost of services10.5  10.3  10.5  10.5  Rent—cost of services9.9 9.7 10.3 10.2 
General and administrative expenseGeneral and administrative expense8.1  8.3  7.7  9.4  General and administrative expense7.6 9.7 7.7 9.5 
Depreciation and amortizationDepreciation and amortization1.3  1.2  1.2  1.1  Depreciation and amortization1.2 1.2 1.2 1.2 
Total expensesTotal expenses93.4  96.0  94.3  96.8  Total expenses95.4 97.8 94.8 97.2 
Income from operationsIncome from operations6.6  4.0  5.7  3.2  Income from operations4.6 2.2 5.2 2.8 
Other income (expense):Other income (expense):Other income (expense):
Other incomeOther income0.2 — 0.1 — 
Interest expense, netInterest expense, net(0.4) —  (0.4) —  Interest expense, net(0.2)— (0.3)— 
Other expense, netOther expense, net— — (0.2)— 
Income before provision for income taxesIncome before provision for income taxes6.2  4.0  5.3  3.2  Income before provision for income taxes4.6 2.2 5.0 2.8 
Provision for income taxesProvision for income taxes1.5  (0.4) 1.3  —  Provision for income taxes0.1 0.2 0.9 — 
Net incomeNet income4.7  4.4  4.0  3.2  Net income4.5 2.0 4.1 2.8 
Less: net income attributable to noncontrolling interestLess: net income attributable to noncontrolling interest—  0.2  —  0.2  Less: net income attributable to noncontrolling interest— 0.3 — 0.3 
Net income attributable to PennantNet income attributable to Pennant4.7 %4.2 %4.0 %3.0 %Net income attributable to Pennant4.5 %1.7 %4.1 %2.5 %

Three Months Ended June 30,Six Months Ended June 30,Three Months Ended September 30,Nine Months Ended September 30,
20202019202020192020201920202019
(In thousands)(In thousands)
Consolidated and Combined GAAP Financial Measures:Consolidated and Combined GAAP Financial Measures:Consolidated and Combined GAAP Financial Measures:
Total revenueTotal revenue$92,740  $82,734  $184,589  $160,641  Total revenue$98,397 $88,398 $282,986 $249,039 
Total expensesTotal expenses$86,665  $79,422  $174,242  $155,502  Total expenses$93,919 $86,472 $268,161 $241,974 
Income from operationsIncome from operations$6,075  $3,312  $10,347  $5,139  Income from operations$4,478 $1,926 $14,825 $7,065 

The following table presents certain financial information regarding our reportable segments. General and administrative expenses are not allocated to the reportable segments and are included in “All Other”:

Home Health and Hospice ServicesSenior Living ServicesAll OtherTotalHome Health and Hospice ServicesSenior Living ServicesAll OtherTotal
(In thousands)(In thousands)
Segment GAAP Financial Measures:Segment GAAP Financial Measures:Segment GAAP Financial Measures:
Three Months Ended June 30, 2020
Three Months Ended September 30, 2020Three Months Ended September 30, 2020
RevenueRevenue$57,984  $34,756  $—  $92,740  Revenue$64,379 $34,018 $— $98,397 
Segment Adjusted EBITDAR from OperationsSegment Adjusted EBITDAR from Operations$11,245  $13,492  $(4,112) $20,625  Segment Adjusted EBITDAR from Operations$13,530 $11,684 $(6,970)$18,244 
Three Months Ended June 30, 2019
Three Months Ended September 30, 2019Three Months Ended September 30, 2019
RevenueRevenue$50,208  $32,526  $—  $82,734  Revenue$55,171 $33,227 $— $88,398 
Segment Adjusted EBITDAR from OperationsSegment Adjusted EBITDAR from Operations$8,103  $12,012  $(4,758) $15,357  Segment Adjusted EBITDAR from Operations$8,499 $11,574 $(5,045)$15,028 
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Home Health and Hospice ServicesSenior Living ServicesAll OtherTotalHome Health and Hospice ServicesSenior Living ServicesAll OtherTotal
(In thousands)(In thousands)
Segment GAAP Financial Measures:Segment GAAP Financial Measures:Segment GAAP Financial Measures:
Six Months Ended June 30, 2020
Nine Months Ended September 30, 2020Nine Months Ended September 30, 2020
RevenueRevenue$114,746  $69,843  $—  $184,589  Revenue$179,125 $103,861 $— $282,986 
Segment Adjusted EBITDAR from OperationsSegment Adjusted EBITDAR from Operations$21,151  $25,989  $(9,001) $38,139  Segment Adjusted EBITDAR from Operations$34,681 $37,673 $(15,971)$56,383 
Six Months Ended June 30, 2019
Nine Months Ended September 30, 2019Nine Months Ended September 30, 2019
RevenueRevenue$96,325  $64,316  $—  $160,641  Revenue$151,496 $97,543 $— $249,039 
Segment Adjusted EBITDAR from OperationsSegment Adjusted EBITDAR from Operations$15,374  $24,129  $(9,479) $30,024  Segment Adjusted EBITDAR from Operations$23,873 $35,703 $(14,524)$45,052 

The table below provides a reconciliation of Segment Adjusted EBITDAR from Operations above to income from operations:

Three Months Ended June 30,Six Months Ended June 30,Three Months Ended September 30,Nine Months Ended September 30,
20202019202020192020201920202019
(In thousands)(In thousands)
Segment Adjusted EBITDAR from Operations(a)
Segment Adjusted EBITDAR from Operations(a)
$20,625  $15,357  $38,139  $30,024  
Segment Adjusted EBITDAR from Operations(a)
$18,244 $15,028 $56,383 $45,052 
Less: Depreciation and amortizationLess: Depreciation and amortization1,201  962  2,222  1,772  Less: Depreciation and amortization1,212 1,071 3,434 2,843 
Rent—cost of servicesRent—cost of services9,767  8,533  19,473  16,830  Rent—cost of services9,721 8,538 29,194 25,368 
Other IncomeOther Income225 — 225 — 
Adjustments to Segment EBITDAR from Operations:Adjustments to Segment EBITDAR from Operations:Adjustments to Segment EBITDAR from Operations:
Less: Costs at start-up operations(b)
Less: Costs at start-up operations(b)
473  81  705  317  
Less: Costs at start-up operations(b)
717 60 1,422 377 
Share-based compensation expense(c)
Share-based compensation expense(c)
1,959  508  3,915  1,127  
Share-based compensation expense(c)
2,102 268 6,017 1,395 
Acquisition related costs(d)
Acquisition related costs(d)
—  503  —  541  
Acquisition related costs(d)
— 72 — 613 
Spin-off related transactions costs(e)
Spin-off related transactions costs(e)
—  1,658  —  4,648  
Spin-off related transactions costs(e)
— 3,372 — 8,020 
Transition services costs(f)
Transition services costs(f)
267  —  317  —  
Transition services costs(f)
96 — 413 — 
Net COVID-19 related costsg)
883  —  1,160  —  
Net COVID-19 related costs(g)
Net COVID-19 related costs(g)
(307)— 853  
Add: Net income attributable to noncontrolling interestAdd: Net income attributable to noncontrolling interest—  200  —  350  Add: Net income attributable to noncontrolling interest— 279 — 629 
Income from OperationsIncome from Operations$6,075  $3,312  $10,347  $5,139  Income from Operations$4,478 $1,926 $14,825 $7,065 

(a)Segment Adjusted EBITDAR from Operations is net income attributable to the Company's reportable segments excluding the interest expense, provision for income taxes, depreciation and amortization expense, rent, and, in order to view the operations performance on a comparable basis from period to period, certain adjustments including: (1) costs at start-up operations, (2) share-based compensation, (3) acquisition related costs, (4) Spin-Off transaction costs, (5) redundant and nonrecurring costs associated with the transition services agreement, (6) operating results of closed operations, (7) net income attributable to noncontrolling interest, and (8)(7) net COVID-19 related costs. General and administrative expenses are not allocated to the reportable segments, and are included as “All Other”, accordingly the segment earnings measure reported is before allocation of corporate general and administrative expenses. The Company’s Chief Operating Decision Maker (“CODM”)CODM uses Segment Adjusted EBITDAR from Operations as the primary measure of profit and loss for the Company's reportable segments and to compare the performance of its operations with those of its competitors. The Company's segment measures may be different from the calculation methods used by other companies and, therefore, comparability may be limited.
(b)Represents results related to start-up operations. This amount excludes rent and depreciation and amortization expense related to such operations.
(c)Share-based compensation expense incurred which is included in cost of services and general and administrative expense.
(d)Acquisition related costs that are not capitalizable.
(e)Costs incurred related to the Spin-Off are included in general and administrative expense.
(f)
A portion of the costs incurred under the Transition Services Agreement (as defined in Note 3, Related Party Transactions and Net Parent Investment) identified as redundant or nonrecurring that are included in general and administrative expense. Fees incurred under the Transition Services agreement, net of the Company’s payroll reimbursement, were $1,525$1,389 and $2,861$4,250 for the three and sixnine months ended JuneSeptember 30, 2020, respectively.
(g) Represents incremental costs incurred as part of the Company's response to COVID-19 including direct medical supplies, labor, and other expenses, net of $554$1,121 and $1,675 in increased revenue related to the 2% payment increase in Medicare reimbursements for sequestration relief with dates of service from May 1, 2020, through June 30, 2020. The amount reported for the sixthree and nine months ended JuneSeptember 30, 2020, includes netrespectively. For three months ended September 30, 2020, the sequestration revenue exceeded the incremental costs of $277 that were incurred in first quarter of 2020.by the Company.

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Performance and Valuation Measures:

Three Months Ended June 30,Six Months Ended June 30,Three Months Ended September 30,Nine Months Ended September 30,
20202019202020192020201920202019
(In thousands)(In thousands)
Consolidated and Combined Non-GAAP Financial Measures:Consolidated and Combined Non-GAAP Financial Measures:Consolidated and Combined Non-GAAP Financial Measures:
Performance MetricsPerformance MetricsPerformance Metrics
Consolidated and Combined EBITDAConsolidated and Combined EBITDA$7,276  $4,074  $12,569  $6,561  Consolidated and Combined EBITDA$5,915 $2,718 $18,484 $9,279 
Consolidated and Combined Adjusted EBITDAConsolidated and Combined Adjusted EBITDA$10,894  $6,827  $18,715  $13,203  Consolidated and Combined Adjusted EBITDA$8,571 $6,494 $27,286 $19,697 
Valuation MetricValuation MetricValuation Metric
Consolidated Adjusted EBITDARConsolidated Adjusted EBITDAR$20,625  $38,139  Consolidated Adjusted EBITDAR$18,244 $56,383 

Three Months Ended June 30,Six Months Ended June 30,Three Months Ended September 30,Nine Months Ended September 30,
20202019202020192020201920202019
(In thousands)(In thousands)
Segment Non-GAAP Measures:(a)
Segment Non-GAAP Measures:(a)
Segment Non-GAAP Measures:(a)
Segment Adjusted EBITDA from OperationsSegment Adjusted EBITDA from OperationsSegment Adjusted EBITDA from Operations
Home health and hospice servicesHome health and hospice services$10,387  $7,327  $19,456  $13,969  Home health and hospice services$12,702 $7,778 $32,158 $21,747 
Senior living servicesSenior living services$4,619  $4,258  $8,260  $8,713  Senior living services$2,839 $3,761 $11,099 $12,474 

(a)General and administrative expenses are not allocated to any segment for purposes of determining segment profit or loss.

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The tables below reconcile Consolidated and Combined Net Income to Consolidated and Combined EBITDA (a non-GAAP measure), and Consolidated Adjusted EBITDAR (a non-GAAP Measure) for the periods presented:
Three Months Ended June 30,Six Months Ended June 30,
2020201920202019
(In thousands)
Consolidated and Combined Net income$4,337  $3,687  $7,317  $5,171  
Less: Net income attributable to noncontrolling interest—  200  —  350  
Add: Provision for income taxes (benefit)1,437  (375) 2,326  (32) 
Net interest expense301  —  704  —  
Depreciation and amortization1,201  962  2,222  1,772  
Consolidated and Combined EBITDA7,276  4,074  12,569  6,561  
Adjustments to Consolidated and Combined EBITDA
Add: Costs at start-up operations(a)
473  81  705  317  
Share-based compensation expense(b)
1,959  508  3,915  1,127  
Acquisition related costs(c)
—  503  —  541  
Spin-Off related transaction costs(d)
—  1,658  —  4,648  
Transition services costs(e)
267  —  317  —  
Net COVID-19 related costs(f)
883  —  1,160  —  
Rent related to item (a) above36   49   
Consolidated and Combined Adjusted EBITDA10,894  6,827  18,715  13,203  
Rent—cost of services9,767  8,533  19,473  16,830  
Rent related to item (a) above(36) (3) (49) (9) 
Adjusted rent—cost of services9,731  8,530  19,424  16,821  
Consolidated Adjusted EBITDAR$20,625  $38,139  

Three Months Ended September 30,Nine Months Ended September 30,
2020201920202019
(In thousands)
Consolidated and Combined Net income$4,407 $1,803 $11,724 $6,974 
Less: Net income attributable to noncontrolling interest— 279 — 629 
Add: Provision for income taxes (benefit)104 123 2,430 91 
Net interest expense192 — 896 — 
Depreciation and amortization1,212 1,071 3,434 2,843 
Consolidated and Combined EBITDA5,915 2,718 18,484 9,279 
Adjustments to Consolidated and Combined EBITDA
Add: Costs at start-up operations(a)
717 60 1,422 377 
Share-based compensation expense(b)
2,102 268 6,017 1,395 
Acquisition related costs(c)
— 72 — 613 
Spin-Off related transaction costs(d)
— 3,372 — 8,020 
Transition services costs(e)
96 — 413 — 
Net COVID-19 related costs(f)
(307)— 853 — 
Rent related to item (a) above48 97 13 
Consolidated and Combined Adjusted EBITDA8,571 6,494 27,286 19,697 
Rent—cost of services9,721 8,538 29,194 25,368 
Rent related to item (a) above(48)(4)(97)(13)
Adjusted rent—cost of services9,673 8,534 29,097 25,355 
Consolidated Adjusted EBITDAR$18,244 $56,383 

(a)Represents results related to start-up operations. This amount excludes rent and depreciation and amortization expense related to such operations.
(b)Share-based compensation expense incurred which is included in cost of services and general and administrative expense.
(c)Acquisition related costs that are not capitalizable.
(d)Costs incurred related to the Spin-Off are included in general and administrative expense.
(e)
A portion of the costs incurred under the Transition Services Agreement (as defined in Note 3, Related Party Transactions and Net Parent Investment) identified as redundant or nonrecurring that are included in general and administrative expense. Fees incurred under the Transition Services agreement, net of the Company’s payroll reimbursement, were $1,525$1,389 and $2,861$4,250 for the three and sixnine months ended JuneSeptember 30, 2020, respectively.
(f)Represents incremental costs incurred as part of the Company's response to COVID-19 including direct medical supplies, labor, and other expenses, net of $554$1,121 and $1,675 in increased revenue related to the 2% payment increase in Medicare reimbursements for sequestration relief with dates of service from May 1, 2020, through June 30, 2020. The amount reported for the sixthree and nine months ended JuneSeptember 30, 2020, includes netrespectively. For three months ended September 30, 2020, the sequestration revenue exceeded the incremental costs of $277 that were incurred in first quarter of 2020.by the Company.

The table below reconciles Segment Adjusted EBITDAR from Operations to Segment Adjusted EBITDA from Operations for the periods presented:
Three Months Ended June 30,Three Months Ended September 30,
Home Health and HospiceSenior LivingHome Health and HospiceSenior Living
20202019202020192020201920202019
(In thousands)(In thousands)
Segment Adjusted EBITDAR from OperationsSegment Adjusted EBITDAR from Operations$11,245  $8,103  $13,492  $12,012  Segment Adjusted EBITDAR from Operations$13,530 $8,499 $11,684 $11,574 
Less: Rent—cost of servicesLess: Rent—cost of services874  779  8,893  7,754  Less: Rent—cost of services846 725 8,875 7,813 
Rent related to start-up operationsRent related to start-up operations(16) (3) (20) —  Rent related to start-up operations(18)(4)(30)— 
Segment Adjusted EBITDA from OperationsSegment Adjusted EBITDA from Operations$10,387  $7,327  $4,619  $4,258  Segment Adjusted EBITDA from Operations$12,702 $7,778 $2,839 $3,761 

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Six Months Ended June 30,Nine Months Ended September 30,
Home Health and HospiceSenior LivingHome Health and HospiceSenior Living
20202019202020192020201920202019
(In thousands)(In thousands)
Segment Adjusted EBITDAR from OperationsSegment Adjusted EBITDAR from Operations$21,151  $15,374  $25,989  $24,129  Segment Adjusted EBITDAR from Operations$34,681 $23,873 $37,673 $35,703 
Less: Rent—cost of servicesLess: Rent—cost of services1,724  1,414  17,749  15,416  Less: Rent—cost of services2,570 2,139 26,624 23,229 
Rent related to start-up operationsRent related to start-up operations(29) (9) (20) —  Rent related to start-up operations(47)(13)(50)— 
Segment Adjusted EBITDA from OperationsSegment Adjusted EBITDA from Operations$19,456  $13,969  $8,260  $8,713  Segment Adjusted EBITDA from Operations$32,158 $21,747 $11,099 $12,474 

The following discussion includes references to certain performance and valuation measures, which are non-GAAP financial measures, including Consolidated and Combined EBITDA, Consolidated and Combined Adjusted EBITDA, Segment Adjusted EBITDA from Operations, and Consolidated Adjusted EBITDAR (collectively, “Non-GAAP Financial Measures”). Non-GAAP Financial Measures are used in addition to, and in conjunction with, results presented in accordance with GAAP and should not be relied upon to the exclusion of GAAP financial measures. Non-GAAP Financial Measures reflect an additional way of viewing aspects of our operations and company that, when viewed with our GAAP results and the accompanying reconciliations to corresponding GAAP financial measures, we believe can provide can provide a more comprehensive understanding of factors and trends affecting our business.

We believe these Non-GAAP Financial Measures are useful to investors and other external users of our financial statements regarding our results of operations because:

they are widely used by investors and analysts in our industry as a supplemental measure to evaluate the overall performance of companies in our industry without regard to items such as interest expense, rent expense and depreciation and amortization, which can vary substantially from company to company depending on the book value of assets, the method by which assets were acquired, and differences in capital structures;
they help investors evaluate and compare the results of our operations from period to period by removing the impact of our asset base and capital structure from our operating results; and
Consolidated Adjusted EBITDAR is used by investors and analysts in our industry to value the companies in our industry without regard to capital structures.

We use Non-GAAP Financial Measures:

as measurements of our operating performance to assist us in comparing our operating performance on a consistent basis from period to period;
to allocate resources to enhance the financial performance of our business;
to assess the value of a potential acquisition;
to assess the value of a transformed operation’s performance;
to evaluate the effectiveness of our operational strategies; and
to compare our operating performance to that of our competitors.

We typically use Non-GAAP Financial Measures to compare the operating performance of each operation from period to period. We find that Non-GAAP Financial Measures are useful for this purpose because they do not include such costs as interest expense, income taxes, depreciation and amortization expense, which may vary from period-to-period depending upon various factors, including the method used to finance operations, the date of acquisition of a community or business, and the tax law of the state in which a business unit operates.

We also establish compensation programs and bonuses for our leaders that are partially based upon the achievement of Consolidated Adjusted EBITDAR targets.

Non-GAAP Financial Measures have no standardized meaning defined by GAAP. Therefore, our Non-GAAP Financial Measures have limitations as analytical tools, and they should not be considered in isolation, or as a substitute for analysis of our results as reported in accordance with GAAP. Some of these limitations are:

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they do not reflect our current or future cash requirements for capital expenditures or contractual commitments;
they do not reflect changes in, or cash requirements for, our working capital needs;
they do not reflect the net interest expense, or the cash requirements necessary to service interest or principal payments, on our debt;
in the case of Consolidated Adjusted EBITDAR, it does not reflect rent expenses, which are normal and recurring operating expenses that are necessary to operate our leased operations;
they do not reflect any income tax payments we may be required to make;
although depreciation and amortization are non-cash charges, the assets being depreciated and amortized will often have to be replaced in the future, and do not reflect any cash requirements for such replacements; and
other companies in our industry may calculate the same Non-GAAP Financial Measures differently than we do, which may limit their usefulness as comparative measures.

We compensate for these limitations by using Non-GAAP Financial Measures only to supplement net income on a basis prepared in accordance with GAAP in order to provide a more complete understanding of the factors and trends affecting our business.

We strongly encourage investors to review the Interim Financial Statements, included in this Quarterly Report in their entirety and to not rely on any single financial measure. Because these Non-GAAP Financial Measures are not standardized, it may not be possible to compare these financial measures with other companies’ non-GAAP financial measures having the same or similar names. These Non-GAAP Financial Measures should not be considered a substitute for, nor superior to, financial results and measures determined or calculated in accordance with GAAP. We strongly urge you to review the reconciliation of income from operations to the Non-GAAP Financial Measures in the table presented above, along with the Interim Financial Statements and related notes included elsewhere in this Quarterly Report.

We believe the following Non-GAAP Financial Measures are useful to investors as key operating performance measures and valuation measures:

Performance Measures:

Consolidated and Combined EBITDA

We believe Consolidated and Combined EBITDA is useful to investors in evaluating our operating performance because it helps investors evaluate and compare the results of our operations from period to period by removing the impact of our asset base (depreciation and amortization expense) from our operating results.

We calculate Consolidated and Combined EBITDA as net income, adjusted for net income attributable to noncontrolling interest prior to the Spin-Off, before (a) interest expense (b) provision for income taxes and (c) depreciation and amortization.

Consolidated and Combined Adjusted EBITDA

We adjust Consolidated and Combined EBITDA when evaluating our performance because we believe that the exclusion of certain additional items described below provides useful supplemental information to investors regarding our ongoing operating performance. We believe that the presentation of Consolidated and Combined Adjusted EBITDA, when considered with Consolidated and Combined EBITDA and GAAP net income is beneficial to an investor’s complete understanding of our operating performance. 

We calculate Consolidated and Combined Adjusted EBITDA by adjusting Consolidated and Combined EBITDA to exclude the effects of non-core business items, which for the reported periods includes, to the extent applicable:

costs at start-up operations;
share-based compensation expense;
acquisition related costs;
Spin-Off related transaction costs;
redundant or nonrecurring costs incurred as part of the Transition Services Agreement (as defined in Note 3, Related Party Transactions and Net Parent Investment); and
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operating losses related to the closure of certain home health and hospice agencies that were closed in 2017.

Segment Adjusted EBITDA from Operations

We calculate Segment Adjusted EBITDA from Operations by adjusting Segment Adjusted EBITDAR from Operations to include rent-cost of services. We believe that the inclusion of rent-cost of services provides useful supplemental information to investors regarding our ongoing operating performance for each segment.

Valuation Measure:

Consolidated Adjusted EBITDAR

We use Consolidated Adjusted EBITDAR as one measure in determining the value of prospective acquisitions. It is also a measure commonly used by us, research analysts and investors to compare the enterprise value of different companies in the healthcare industry, without regard to differences in capital structures. Additionally, we believe the use of Consolidated Adjusted EBITDAR allows us, research analysts and investors to compare operational results of companies with operating and finance leases. A significant portion of finance lease expenditures are recorded in interest, whereas operating lease expenditures are recorded in rent expense.

This measure is not displayed as a performance measure as it excludes rent expense, which is a normal and recurring operating expense and, as such, does not reflect our cash requirements for leasing commitments. Our presentation of Consolidated Adjusted EBITDAR should not be construed as a financial performance measure.

The adjustments made and previously described in the computation of Consolidated Adjusted EBITDA are also made when computing Consolidated Adjusted EBITDAR. We calculate Consolidated Adjusted EBITDAR by excluding rent-cost of services and rent related to start up operations from Consolidated Adjusted EBITDA.

Three Months Ended JuneSeptember 30, 2020 Compared to the Three Months Ended JuneSeptember 30, 2019
Revenue
Three Months Ended June 30,Three Months Ended September 30,
2020201920202019
Revenue DollarsRevenue PercentageRevenue DollarsRevenue PercentageRevenue DollarsRevenue PercentageRevenue DollarsRevenue Percentage
(In thousands)(In thousands)
Home health and hospice servicesHome health and hospice servicesHome health and hospice services
Home health(a)
Home health(a)
$20,824  22.4 %$20,680  25.0 %
Home health(a)
$25,162 25.5 %$21,307 24.1 %
HospiceHospice32,623  35.2  25,220  30.5  Hospice33,440 34.0 29,188 33.0 
Home care and other(a)Home care and other(a)4,537  4.9  4,308  5.2  Home care and other(a)5,777 5.9 4,676 5.3 
Total home health and hospice servicesTotal home health and hospice services57,984  62.5  50,208  60.7  Total home health and hospice services64,379 65.4 55,171 62.4 
Senior living servicesSenior living services34,756  37.5  32,526  39.3  Senior living services34,018 34.6 33,227 37.6 
Total revenueTotal revenue$92,740  100.0 %$82,734  100.0 %Total revenue$98,397 100.0 %$88,398 100.0 %

(a)Home care and other revenue is included with home health revenue in other disclosures in this Quarterly Report.

Our total revenue increased $10.0 million, or 12.1%11.3%. We experienced growth of $6.4$5.7 million from increased operational performance in our Home Health and Hospice and Senior Living segments as detailed below. Revenue from acquired operations resulted in adding $3.6$4.3 million or 4.4%4.9% during the three months ended JuneSeptember 30, 2020.

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Home Health and Hospice Services
Three Months Ended June 30,Three Months Ended September 30,
20202019Change% Change20202019Change% Change
(In thousands)(In thousands)
Home health and hospice revenueHome health and hospice revenueHome health and hospice revenue
Home health servicesHome health services$20,824  $20,680  $144  0.7 %Home health services$25,162 $21,307 $3,855 18.1 %
Hospice servicesHospice services32,623  25,220  7,403  29.4  Hospice services33,440 29,188 4,252 14.6 
Home care and otherHome care and other4,537  4,308  229  5.3  Home care and other5,777 4,676 1,101 23.5 
Total home health and hospice revenueTotal home health and hospice revenue$57,984  $50,208  $7,776  15.5 %Total home health and hospice revenue$64,379 $55,171 $9,208 16.7 %
Three Months Ended June 30,Three Months Ended September 30,
20202019Change% Change20202019Change% Change
Home health services:Home health services:Home health services:
Total home health admissionsTotal home health admissions5,259  5,727  (468) (8.2)%Total home health admissions6,771 5,556 1,215 21.9 %
Total Medicare home health admissionsTotal Medicare home health admissions2,459  2,675  (216) (8.1) Total Medicare home health admissions3,418 2,601 817 31.4 
Average Medicare revenue per 60-day completed episode(a)
Average Medicare revenue per 60-day completed episode(a)
$3,412  $3,162  $250  7.9  
Average Medicare revenue per 60-day completed episode(a)
$3,448 $3,122 $326 10.4 
Hospice services:Hospice services:Hospice services:
Total hospice admissionsTotal hospice admissions1,954  1,619  335  20.7  Total hospice admissions2,133 1,701 432 25.4 
Average daily censusAverage daily census1,979  1,673  306  18.3  Average daily census2,177 1,788 389 21.8 
Hospice Medicare revenue per dayHospice Medicare revenue per day$164  $162  $ 1.2  Hospice Medicare revenue per day$164 $163 $0.6 
Number of home health and hospice agencies at period endNumber of home health and hospice agencies at period end67  62   8.1  Number of home health and hospice agencies at period end72 63 14.3 

(a)Recast prior period based upon current methodology.


Home health and hospice revenue increased $7.8$9.2 million, or 15.5%16.7%. Revenue grew due to an increase of 20.7%in all key performance indicators including an increase in total hospicehome health admissions of 21.9%, including an increase in Medicare home health admissions of 18.3% in hospice average daily census, and31.4%, an increase in average Medicare revenue per 60-day completed episode of 7.9%10.4%, offset by a decreasean increase of 25.4% in home healthtotal hospice admissions, and an increase of 8.2%.21.8% in hospice average daily census. Growth was partially driven by the addition of fivenine home health, hospice and home care operationsbetween JuneSeptember 30, 2019 and JuneSeptember 30, 2020, resulting in an increase of $2.6$3.7 million or 5.2% overall.6.7% overall as well as, additional revenue due to the sequestration suspension in the current year.

Senior Living Services
Three Months Ended June 30,Three Months Ended September 30,
20202019Change% Change20202019Change% Change
Revenue (in thousands)Revenue (in thousands)$34,756  $32,526  $2,230  6.9 %Revenue (in thousands)$34,018 $33,227 $791 2.4 %
Number of communities at period endNumber of communities at period end54  51   5.9  Number of communities at period end54 52 3.8 
OccupancyOccupancy78.5 %80.3 %(1.8)%Occupancy76.8 %79.6 %(2.8)%
Average monthly revenue per occupied unitAverage monthly revenue per occupied unit$3,204  $3,098  $106  3.4  Average monthly revenue per occupied unit$3,173 $3,111 $62 2.0 

Senior living revenue increased $2.2$0.8 million, or 6.9%2.4%, for the three months ended JuneSeptember 30, 2020 compared to the same period in the prior year due to an increase in average monthly revenue per occupied unit and an increase of $1.0$0.6 million or 3.1%1.8% in revenue from the addition of threetwo senior living communities between JuneSeptember 30, 2019 and JuneSeptember 30, 2020.

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Cost of Services

The following table sets forth total cost of services by each of our reportable segments for the periods indicated:
Three Months Ended June 30,Three Months Ended September 30,
20202019Change% Change20202019Change% Change
(In thousands)(In thousands)
Home Health and HospiceHome Health and Hospice$46,109  $42,463  $3,646  8.6 %Home Health and Hospice$52,594 $46,570 $6,024 12.9 %
Senior LivingSenior Living22,050  20,575  1,475  7.2  Senior Living22,892 21,716 1,176 5.4 
Total cost of servicesTotal cost of services$68,159  $63,038  $5,121  8.1 %Total cost of services$75,486 $68,286 $7,200 10.5 %

Consolidated and combined cost of services increased $5.1$7.2 million or 8.1%10.5%. The company incurred $1.4$0.8 million of COVID-19 related costs and supplies for the three months ended June 30, 2020. Cost of services as a percentage of revenue decreased by 2.7% to 73.5% for the three months ended JuneSeptember 30, 2020.

Home Health and Hospice Services
Three Months Ended June 30,Three Months Ended September 30,
20202019Change% Change20202019Change% Change
(In thousands)(In thousands)
Cost of serviceCost of service$46,109  $42,463  $3,646  8.6 %Cost of service$52,594 $46,570 $6,024 12.9 %
Cost of services as a percentage of revenueCost of services as a percentage of revenue79.5 %84.6 %(5.1)%Cost of services as a percentage of revenue81.7 %84.4 %(2.7)%

Cost of services related to our home health and hospice services segment increased $3.6$6.0 million, or 8.6%12.9%, primarily due to increased volume of services related to hospice.provided. Cost of services as a percentage of revenue for the three months ended JuneSeptember 30, 2020 decreased 5.1%2.7% compared to the three months ended JuneSeptember 30, 2020, from focusing on managing labor and services during the pandemic and additional revenue due to the sequestration suspension in the current year.

Senior Living Services

Three Months Ended June 30,Three Months Ended September 30,
20202019Change% Change20202019Change% Change
(In thousands)(In thousands)
Cost of serviceCost of service$22,050  $20,575  $1,475  7.2 %Cost of service$22,892 $21,716 $1,176 5.4 %
Cost of services as a percentage of revenueCost of services as a percentage of revenue63.4 %63.3 %0.1 %Cost of services as a percentage of revenue67.3 %65.4 %1.9 %

Cost of services related to our senior living services segment increased $1.5,$1.2, or 7.2%, and5.4%. As a percentage of revenue, costs of service increased by 0.1% as a percent of revenue1.9% as a result of the increasea decrease in costs associated with newly acquired communitiesoccupancy and additional field-based resources to support our growing infrastructure. Our acquisition focus is to opportunistically acquire underperforming operations. Historically, we generally experience higher cost of services at newly acquired operations; therefore, we anticipate fluctuation in cost of services as a percentage of revenue during years of acquisition growth.COVID-19 related costs.

Rent—Cost of Services. Actual rent expense increased 14.5%13.9% from $8.5 million to $9.8$9.7 million in the three months ended JuneSeptember 30, 2020 compared to the three months ended JuneSeptember 30, 2019, primarily as a result of acquisitions and through certain lease modifications which occurred in connection with the Spin-Off; rent as a percentage of total revenue increased slightly from 10.3%9.7% to 10.5%9.9% in the three months ended JuneSeptember 30, 2020.

General and Administrative Expense. Our actual general and administrative expense increased 9.4%decreased from $6.9 million9.7% to $7.5 million; however, it decreased7.6% as a percentage of revenue, or from 8.3%$8.6 million to 8.1%,$7.5 million, primarily due to transaction related costs incurred during the three months ended September 30, 2019 related to the Spin-Off. The impact of removing the transaction costs in 2019 was partially offset by additional share-based compensation of $1.8 million for the three months ended September 30, 2020 when compared to the three months ended September 30, 2019. Additionally, our general and administrative expense continues to decrease as thea percentage of revenue, as growth in revenue outpaced the growth inoutpaces expense.

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Depreciation and Amortization. Depreciation and amortization expense remained relatively flat as a percentage of total revenue.

Provision for Income Taxes. Our effective tax rate for the three months ended JuneSeptember 30, 2020 was 24.9%2.3% of earnings before income taxes. Our effective tax rate decreased from our statutory tax rate by approximately 0.4%21.6% as a result of excess tax benefits from stock-based compensation and increased by approximately 0.3%0.8% as a result of non-deductible expenses. Our effective tax rate for the three months ended JuneSeptember 30, 2019 was a benefit of 11.3%6.4% of earnings before income taxes. Our effective tax rate decreased from our statutory tax rate by approximately 36.7%19.8% as a result of excess tax benefits from stock-based compensation and increased by approximately 1.5%3.0% as a result of non-deductible expenses. See Note 14, Income Taxes, to the Interim Financial Statements included elsewhere in this Quarterly Report filed on Form 10-Q for further discussion.

SixNine Months Ended JuneSeptember 30, 2020 Compared to the SixNine Months Ended JuneSeptember 30, 2019
Revenue
Six Months Ended June 30,Nine Months Ended September 30,
2020201920202019
Revenue DollarsRevenue PercentageRevenue DollarsRevenue PercentageRevenue DollarsRevenue PercentageRevenue DollarsRevenue Percentage
(In thousands)(In thousands)
Home health and hospice servicesHome health and hospice servicesHome health and hospice services
Home health(a)
Home health(a)
$42,268  22.9 %$40,224  25.0 %
Home health(a)
$67,430 23.8 %$61,532 24.7 %
HospiceHospice63,063  34.2  47,678  29.7  Hospice96,503 34.1 76,866 30.8 
Home care and other(a)Home care and other(a)9,415  5.1  8,423  5.3  Home care and other(a)15,192 5.4 13,098 5.3 
Total home health and hospice servicesTotal home health and hospice services114,746  62.2  96,325  60.0  Total home health and hospice services179,125 63.3 151,496 60.8 
Senior living servicesSenior living services69,843  37.8  64,316  40.0  Senior living services103,861 36.7 97,543 39.2 
Total revenueTotal revenue$184,589  100.0 %$160,641  100.0 %Total revenue$282,986 100.0 %$249,039 100.0 %

(a)Home care and other revenue is included with home health revenue in other disclosures in this Quarterly Report.

Our total revenue increased $23.9$33.9 million, or 14.9%13.6%. We experienced growth of $17.8$27.0 million from increased operational performance in our Home Health and Hospice and Senior Living segments as detailed below. Revenue from acquired operations resulted in adding $6.1$6.9 million or 3.8%2.8% during the sixnine months ended JuneSeptember 30, 2020.

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Home Health and Hospice Services
Six Months Ended June 30,Nine Months Ended September 30,
20202019Change% Change20202019Change% Change
(In thousands)(In thousands)
Home health and hospice revenueHome health and hospice revenueHome health and hospice revenue
Home health servicesHome health services$42,268  $40,224  $2,044  5.1 %Home health services$67,430 $61,532 $5,898 9.6 %
Hospice servicesHospice services63,063  47,678  15,385  32.3  Hospice services96,503 76,866 19,637 25.5 
Home care and otherHome care and other9,415  8,423  992  11.8  Home care and other15,192 13,098 2,094 16.0 
Total home health and hospice revenueTotal home health and hospice revenue$114,746  $96,325  $18,421  19.1 %Total home health and hospice revenue$179,125 $151,496 $27,629 18.2 %
Six Months Ended June 30,Nine Months Ended September 30,
20202019Change% Change20202019Change% Change
Home health services:Home health services:Home health services:
Total home health admissionsTotal home health admissions11,395  11,167  228  2.0 %Total home health admissions18,166 16,723 1,443 8.6 %
Total Medicare home health admissionsTotal Medicare home health admissions5,268  5,278  (10) (0.2) Total Medicare home health admissions8,686 7,879 807 10.2 
Average Medicare revenue per 60-day completed episode(a)
Average Medicare revenue per 60-day completed episode(a)
$3,232  $3,093  $139  4.5  
Average Medicare revenue per 60-day completed episode(a)
$3,311 $3,130 $181 5.8 
Hospice services:Hospice services:Hospice services:
Total hospice admissionsTotal hospice admissions3,630  2,953  677  22.9  Total hospice admissions5,763 4,654 1,109 23.8 
Average daily censusAverage daily census1,925  1,544  381  24.7  Average daily census1,934 1,625 309 19.0 
Hospice Medicare revenue per dayHospice Medicare revenue per day$163  $163  $—  —  Hospice Medicare revenue per day$164 $164 $— — 
Number of home health and hospice agencies at period endNumber of home health and hospice agencies at period end67  62   8.1  Number of home health and hospice agencies at period end72 63 14.3 

(a)Recast prior period based upon current methodology.

Home health and hospice revenue increased $18.4$27.6 million, or 19.1%18.2%. Revenue grew primarily due to an increase in hospice average daily census of 24.7%19.0%, total hospice admissions of 22.9%23.8%, and an increase in home health admissions of 2.0%, partially offset by an increase in discharges.8.6%. Growth was partially driven by the addition of fivenine home health, hospice and home care operations between JuneSeptember 30, 2019 and JuneSeptember 30, 2020, resulting in an increase of $4.2$5.5 million or 4.4% overall.3.6% overall as well as, additional revenue due to the sequestration suspension in the current year.

Senior Living Services
Six Months Ended June 30,Nine Months Ended September 30,
20202019Change% Change20202019Change% Change
Revenue (in thousands)Revenue (in thousands)$69,843  $64,316  $5,527  8.6 %Revenue (in thousands)$103,861 $97,543 $6,318 6.5 %
Number of communities at period endNumber of communities at period end54  51   5.9  Number of communities at period end54 52 3.8 
OccupancyOccupancy79.3 %80.1 %(0.8)%Occupancy78.5 %79.9 %(1.4)%
Average monthly revenue per occupied unitAverage monthly revenue per occupied unit$3,205  $3,109  $96  3.1  Average monthly revenue per occupied unit$3,195 $3,110 $85 2.7 

Senior living revenue increased $5.5$6.3 million, or 8.6%6.5%, for the sixnine months ended JuneSeptember 30, 2020 compared to the same period in the prior year due to increased performancean increase in occupancy in same store communities and average monthly rentrevenue per occupied unit plus an increase of $1.9$1.4 million or 3.0%1.4% in revenue from the addition of threetwo senior living communities between JuneSeptember 30, 2019 and JuneSeptember 30, 2020.

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Cost of Services

The following table sets forth total cost of services by each of our reportable segments for the periods indicated:
Six Months Ended June 30,Nine Months Ended September 30,
20202019Change% Change20202019Change% Change
(In thousands)(In thousands)
Home Health and HospiceHome Health and Hospice$93,497  $81,442  $12,055  14.8 %Home Health and Hospice$146,093 $128,013 $18,080 14.1 %
Senior LivingSenior Living44,851  40,325  4,526  11.2  Senior Living67,741 62,040 5,701 9.2 
Total cost of servicesTotal cost of services$138,348  $121,767  $16,581  13.6 %Total cost of services$213,834 $190,053 $23,781 12.5 %

Consolidated and combined cost of services increased $16.6$23.8 million or 13.6%12.5%. The company incurred $1.7$2.5 million of COVID-19 related costs and supplies for the sixnine months ended JuneSeptember 30, 2020. Cost of services as a percentage of revenue for the sixnine months ended JuneSeptember 30, 2020 decreased by 0.9%0.7% to 74.9%75.6% from 75.8%76.3% compared to the sixnine months ended JuneSeptember 30, 2019.

Home Health and Hospice Services
Six Months Ended June 30,Nine Months Ended September 30,
20202019Change% Change20202019Change% Change
(In thousands)(In thousands)
Cost of serviceCost of service$93,497  $81,442  $12,055  14.8 %Cost of service$146,093 $128,013 $18,080 14.1 %
Cost of services as a percentage of revenueCost of services as a percentage of revenue81.5 %84.5 %(3.0)%Cost of services as a percentage of revenue81.6 %84.5 %(2.9)%

Cost of services related to our home health and hospice services segment increased $12.1$18.1 million, or 14.8%14.1%, primarily due to increased volume of services. Cost of services as a percentage of revenue for the sixnine months ended JuneSeptember 30, 2020 decreased 3.0%2.9% compared to the sixnine months ended JuneSeptember 30, 2019, from focusing on managing labor and expenses during the pandemic and additional revenue due to the sequestration suspension in the current year.

Senior Living Services

Six Months Ended June 30,Nine Months Ended September 30,
20202019Change% Change20202019Change% Change
(In thousands)(In thousands)
Cost of serviceCost of service$44,851  $40,325  $4,526  11.2 %Cost of service$67,741 $62,040 $5,701 9.2 %
Cost of services as a percentage of revenueCost of services as a percentage of revenue64.2 %62.7 %1.5 %Cost of services as a percentage of revenue65.2 %63.6 %1.6 %

Cost of services related to our senior living services segment increased $4.5$5.7 million, or 11.2%, and9.2%. As a percentage of revenue costs of service increased by 1.5% as a percent of revenue1.6% as a result of the increasea decrease in costs associated with newly acquired communitiesoccupancy and additional field-based resources to support our growing infrastructure. Our acquisition focus is to opportunistically acquire underperforming operations. Historically, we generally experience higher cost of services at newly acquired operations; therefore, we anticipate fluctuation in cost of services as a percentage of revenue during years of acquisition growth.COVID-19 related costs.

Rent—Cost of Services. Actual rent increased 15.7%15.1% from $16.8$25.4 million to $19.5$29.2 million in the sixnine months ended JuneSeptember 30, 2020, primarily as a result of acquisitions and through certain lease modifications which occurred in connection with the Spin-Off. Rent asAs a percentage of total revenue rentcost of services remained flat in the six months ended June 30, 2020, as the growth in revenue outpaced the increase in rent expense.relatively flat.

General and Administrative Expense. Our general and administrative expense decreased from 9.4%9.5% to 7.7% as a percentage of revenue, or from $15.1$23.7 million to $14.2$21.7 million, primarily due to transaction related costs of $4.6$8.0 million incurred during the sixnine months ended JuneSeptember 30, 2019 related to the Spin-Off. The impact of removing the transaction costs in 2019 was partially offset by additional share-based compensation of $4.6 million for the nine months ended September 30, 2020 when compared to the nine months ended September 30, 2019. Additionally, our general and administrative expense continues to decrease as a percentage of revenue, as growth in revenue outpaces expense.

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partially offset by additional share based compensation of $2.8 million for the six months ended June 30, 2020 when compared to the six months ended June 30, 2019.

Depreciation and Amortization. Depreciation and amortization expense remained relatively flat as a percentage of total revenue.

Provision for Income Taxes. Our effective tax rate for the sixnine months ended JuneSeptember 30, 2020 was 24.1%17.2% of earnings before income taxes. Our effective tax rate decreased from our statutory tax rate by approximately 2.1%8.3% as a result of excess tax benefits from stock-based compensation and increasedoffset by approximately 1.0% as a result0.9% of non-deductible expenses. Our effective tax rate for the sixnine months ended JuneSeptember 30, 2019 was a benefit of 0.6%1.3% of earnings before income taxes. Our effective tax rate decreased from our statutory tax rate by approximately 25.9%24.2% as a result of excess tax benefits from stock-based compensation and increased by approximately 1.3%1.8% as a result of non-deductible expenses. See Note 14, Income Taxes, to the Interim Financial Statements included elsewhere in this Quarterly Report filed on Form 10-Q for further discussion.

Liquidity and Capital Resources

Our primary sources of liquidity are net cash provided by operating activities and borrowings under our revolving credit facility.

Revolving Credit Facility    

On October 1, 2019, Pennant entered into a credit agreement (the “Credit Agreement”), which provides for a revolving credit facility (the “Revolving Credit Facility”) with a syndicate of banks with a borrowing capacity of $75.0 million. The Revolving Credit Facility is not subject to interim amortization and the Company will not be required to repay any loans under the Revolving Credit Facility prior to maturity in 2024. The Company is permitted to prepay all or any portion of the loans under the Revolving Credit Facility prior to maturity without premium or penalty, subject to reimbursement of any LIBOR breakage costs of the lenders.

The Credit Agreement contains customary covenants that, among other things, restrict, subject to certain exceptions, the ability of the Company and its independent operating subsidiaries to grant liens on their assets, incur indebtedness, sell assets, make investments, engage in acquisitions, mergers or consolidations, amend certain material agreements and pay certain dividends and other restricted payments. Financial covenants require compliance with certain levels of leverage ratios that impact the amount of interest. As of JuneSeptember 30, 2020, the Company was in compliance with all covenants.

As of JuneSeptember 30, 2020 we had $12.1$8.3 million of cash and $70.0 million of available borrowing capacity on our Revolving Credit Facility.

The CARES Act and COVID-19 Capital Considerations

The events surrounding COVID-19 have impacted our business. In the second half of March 2020, our cash flow experienced a slight decrease as our home health admits slowed and our senior living occupancy decreased in response to government orders such as the ban on elective procedures and limitation on visits and in-person tours at our communities. Beginning in May and through June we began to see improvement in our home health admits.

During the quarter the Company received $9.9 million from the PRF established by the CARES Act; however, the strength of our financial position and our available liquidity enabled us to reject and return those funds.

The CARES Act expanded CMS’s ability to provide accelerated/advance payments intended to increase the cash flow of healthcare providers and suppliers impacted by COVID-19. During the quarter, the Company applied for and received $28.0 million as an advance payment. These paymentsfunds are subject to automatic recoupment through offsets to new claims beginning 120 daysone year after payment issuancewere issued beginning in April 2021, at which time, Medicare will automatically recoup 25 percent of Medicare payments for 11 months. At the end of the 11 months and ending no later than 210 days from payment issuance. The Company usedassuming full repayment has not occurred, recoupment will increase to 50 percent for another six months. Any balance outstanding after these payments, along with cash from operations,two recoupment periods will be subject to reducerepayment at a four percent interest rate. We anticipate completing repayment of the outstanding balance onAAP within the Company’s line of credit by $27.0 million during the quarter.allotted recoupment periods. The CARES Act also temporarily suspends the 2% sequestration payment adjustment on Medicare fee-for-service payment, meaning we saw a 2% payment increase on Medicare claims with dates of service from May 1, 2020 through December 31, 2020. Through JuneSeptember 30, 2020, we have earned $0.6$1.7 million due to the suspension of the sequestration adjustment.

In addition to relief provided by the CARES Act and other legislative and regulatory assistance, we have implemented cost control measures such as reduced spending on labor in our operations at our service centers, non-essential supplies, travel costs and all other discretionary items, and we have delayed non-essential capital expenditure projects. The continued impact
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of COVID-19 on our liquidity and financial resources is uncertain. We are monitoring the ongoing impact of these actions to our revenuesrevenue and expenses. The extent to which COVID-19 impacts our operations will depend on future developments, which are highly uncertain and cannot be predicted with confidence, including the duration of the outbreak, new information that may emerge concerning the severity of the coronavirus and the actions taken to contain the coronavirus or treat its impact, among others.

We believe that our existing cash, cash equivalents, cash generated through operations and our access to financing facilities, together with funding through third-party sources such as commercial banks, will be sufficient to fund our operating activities and growth needs, and provide adequate liquidity for the next twelve months.
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The following table presents selected data from our combined statement of cash flows for the periods presented:
Six Months Ended June 30,Nine Months Ended September 30,
2020201920202019
(In thousands)(In thousands)
Net cash provided by/(used in) operating activities$43,398  $4,003  
Net cash provided by operating activitiesNet cash provided by operating activities$53,087 $12,196 
Net cash used in investing activitiesNet cash used in investing activities(13,803) (18,567) Net cash used in investing activities(27,578)(22,506)
Net cash provided by financing activities(17,868) 14,566  
Net cash (used in)/ provided by financing activitiesNet cash (used in)/ provided by financing activities(17,591)10,316 
Net increase in cashNet increase in cash11,727   Net increase in cash7,918 
Cash at beginning of yearCash at beginning of year402  41  Cash at beginning of year402 41 
Cash at end of yearCash at end of year$12,129  $43  Cash at end of year$8,320 $47 

SixNine Months Ended JuneSeptember 30, 2020 Compared to the SixNine Months Ended JuneSeptember 30, 2019
    
Our net cash provided by operating activities for the sixnine months ended JuneSeptember 30, 2020 increased by $39.4$40.9 million. The increase was primarily due to an increase in net income and the receipt of $28.0 million related to Advance Payments received from the CARES Act, increased net income as a result of reduced general and administrative expense related to the absence of Spin-Off related transaction costs in the current quarter, and increased non-cash items such as depreciation and amortization and share-based compensation.Act.
    
Our net cash used in investing activities for the sixnine months ended JuneSeptember 30, 2020 decreasedincreased by $4.8$5.1 million compared to the sixnine months ended JuneSeptember 30, 2019, primarily due to an increase in capital expenditure spending of $3.1 million in support of establishing post Spin-Off stand-alone systems and an increase in escrow deposits relating to future acquisitions. This was offset by a reduction in cash used in acquisitions as a result of larger acquisition costs in the first half of 2019 as our spending on business and asset acquisitions decreased by $7.9 million in the six months ended June 30, 2020, offset by an increase in capital expenditure spending of $2.3 million in support of establishing post Spin-Off stand-alone systems.2019.

    Our net cash provided by financing activities decreased by approximately $32.4$27.9 million for the sixnine months ended JuneSeptember 30, 2020 compared to the sixnine months ended JuneSeptember 30, 2019 primarily due to an increase in payments on our revolving credit facility, offset by cash from Net Parent Investment with Ensign in the prior year.

Contractual Obligations, Commitments and Contingencies

Other than certain draws and payments made on our Revolving Credit Facility, as described in Note 11, Debt, to the condensed consolidated and combined financial statementsInterim Financial Statements in Part I of this 10-Q, there have been no material changes to our total obligations during the period covered by this 10-Q outside of the normal course of our business.

Item 3. Quantitative and Qualitative Disclosures About Market Risk

Interest Rate Risk. We are exposed to risks associated with market changes in interest rates. Our Revolving Credit Facility exposes us to variability in interest payments due to changes in LIBOR. We manage our exposure to this market risk by monitoring available financing alternatives.

Item 4. Controls and Procedures

Evaluation of Disclosure Controls and Procedures

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Under the supervision and with the participation of our management, including the Chief Executive Officer and Chief Financial Officer, we have evaluated the effectiveness of our disclosure controls and procedures (as such term is defined in Rules 13a-15(e) and 15d-15(e) under the Securities Exchange Act of 1934, as amended (the “Exchange Act”)), as of the end of the period covered by this Quarterly Report. Based on that evaluation, the Chief Executive Officer and Chief Financial Officer have concluded that these disclosure controls and procedures were effective to provide reasonable assurance that information we are required to disclose in reports that we file or submit under the Exchange Act is recorded, processed, summarized, and reported within the time periods specified in SEC rules and forms, and that such information is accumulated and communicated to our management, including our Chief Executive Officer and Chief Financial Officer, as appropriate, to allow timely decisions regarding required disclosure.

Changes in Internal Control over Financial Reporting

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There were no material changes in our internal control over financial reporting (as such term is defined in Rules 13a-15(f) and 15d-15(f) under the Exchange Act) that occurred during our most recent fiscal quarter that have materially affected, or are reasonably likely to materially affect, our internal control over financial reporting.

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PART II. OTHER INFORMATION
Item 1. Legal Proceedings

We are involved in various claims and lawsuits arising in the ordinary course of business, none of which, in the opinion of management, is expected to have a material adverse effect on our results of operations or financial condition. However, the results of such matters cannot be predicted with certainty and we cannot assure you that the ultimate resolution of any legal or administrative proceeding or dispute will not have a material adverse effect on our business, financial condition, results of operations and cash flows. See Note 15, Commitments and Contingencies, to the Condensed Consolidated and CombinedInterim Financial Statements for a description of claims and legal actions arising in the ordinary course of our business.

Item 1A. Risk Factors

We have disclosed under the heading “Risk Factors” in ourthe 2019 Annual Report and subsequent Quarterly Reports on Form 10-K, filed with the SEC on March 4, 2020,10-Q risk factors that materially affect our business, financial condition or results of operations.

Since our filing on March 4, 2020, theThe following additions have been made to the risk factors previously disclosed. You should carefully consider the risk factors set forth in ourthe 2019 Annual Report and the other information set forth elsewhere in this Quarterly Report on Form 10-Q. You should be aware that these risk factors and other information may not describe every risk facing our Company. Additional risks and uncertainties not currently known to us or that we currently deem to be immaterial also may materially adversely affect our business, financial condition and/or operating results.

Risk Factors Related to COVID-19

COVID-19 has created new regulatory risks that impact our operations

The introduction of COVID-19 into the United States in January 2020 generated, and will likely continue to generate, dramatic and rapid changes in the laws affecting our operations. With the goal of both reducing the spread of COVID-19 and reducing regulatory burdens interfering with the provision of care, U.S. Federal,federal, state, and local regulators have implemented new laws, rules, regulations, and orders, or waived or modified existing laws, rules and regulations for the duration of the COVID-19 public health emergency. Most of these changes have been made without following typical regulatory or legislative processes and procedures and have been announced via website postings or fact sheets with limited notice and without full regulations or guidance in place.

While many of the changes are beneficial in that they reduce or eliminate statutory or regulatory requirements for healthcare providers during the COVID-19 public health emergency, we remain subject to the risk of inadvertent non-compliance due to the quantity, ambiguity and frequency of changes. The regulatory changes may also have an adverse effect on our operations through increased legal and operational costs related to compliance with changes and monitoring for future changes. Further, the resumption of pre-COVID-19 regulatory requirements at the conclusion of the public health emergency may require significant operational changes on short notice.

A full recital of all the changes at each level of government in response to COVID-19 is not feasible, but by way of example, and without limitation, the following are some of the areas that have an effect on our business, that have been impacted or could be impacted by recent and future regulatory changes: workplace safety requirements; tax rates, requirements and deadlines; Medicare and Medicaid conditions of participation and conditions of payment; Medicare and Medicaid reimbursement; healthcare provider liability for negligence or malpractice; federal and state telehealth and privacy laws; employment laws, including employee leave, credentialing, and wage and hour laws; employee benefits; state scope-of-practice rules for healthcare providers; shelter-in-place orders; quality reporting rules for healthcare providers; workers’ compensation laws; insurance premiums; and state regulations affecting senior living communities, including residents’ rights.

COVID-19 and related risks have affected and could materially affect our results of operations, financial position and/or liquidity

The global spread of COVID-19 and the various attempts to contain it have created significant volatility, uncertainty and economic disruption. Because of the size and breadth of this pandemic, all of the direct and indirect consequences of COVID-19 on our business are not yet known and may not emerge for some time. Risks presented by the ongoing effects of COVID-19 and related government action include the following:

Decreased home health and hospice volumes and senior living occupancy, which will lead to decreased revenue.

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Increased costs and staffing requirements related to implementation of COVID-19 infection prevention protocols, including increased utilization of personal protective equipment (“PPE”)PPE, COVID-19 diagnostic testing for staff and residents, and additional labor and cleaning supplies to frequently sterilize equipment and surfaces.
Increased labor costs due to increased overtime or premium pay, paid leave, and the increased need for temporary labor to supplement our existing staffing as our front linefront-line employees may become unable to work while awaiting the results of COVID-19 tests or as they recover from a COVID-19 infection.
Increased scrutiny by regulators of infection control and prevention measures, including imposition of new COVID-19 disease and mortality reporting requirements.requirements, and increased enforcement of resident rights’ violations related to visitation.
Disruptions to supply chains which could negatively impact consistent and reliable delivery of PPE, sanitizing supplies, food, pharmaceuticals, and other goods.
COVID-19 related illnesses in staff, which could lead to temporary staffing shortages or reliance on less experienced personnel—including in states where standard licensing credentials may be amended or waived to assist with staffing shortages—or on increased overtime, hazard or premium pay.
Employee concerns related to workplace safety, including potential for increase in workers’ compensation claims.
Potential increase in insurance premiums and COVID-19 related claims.
Inconsistent application or interpretation of modifications to regulatory requirements by surveyors.
Increased operational disruption and heightened risk of cybersecurity attacks as a result of shifting many of our Service Center employees to remote working arrangements and becoming more dependent on internet and telecommunications access and capabilities.
If we need to access the capital markets, there can be no assurance that financing may be available on attractive terms, if at all.
Potential for inflation resulting from changes in economic conditions and steps taken by the federal government and the Federal Reserve in response to COVID-19, which could lead to higher inflation rates than we had anticipated, which could in turn lead to an increase in rent expense under our triple net leases. All of the triple net leases in our senior living business contain annual rent escalators tied to year-over-year increases in various consumer price indices. While these leases contain provisions capping the increased rent expense each year, increased inflation could cause our rent expense in our senior living business to increase at a greater rate than in prior years.

As a result of the above risks, COVID-19 could materially and adversely impact our results of operations, financial position and/or liquidity. The degree of the impact from these risks will depend on the extent and duration of the COVID-19 pandemic and the resulting economic contraction. Our financial and operational results this quarter, including metrics such as revenues,revenue, operating margins, net income and other financial and operating data, may not be indicative of results for future periods.

We will continue to actively monitor the issues raised by the COVID-19 pandemic and may take further actions that alter our business operations, including content production, as may be required by U.S. federal, state, local or foreign authorities, or that we determine are in the best interests of our employees, patients, partners and stockholders. It is not clear what the potential effects any such alterations or modifications may have on our business, including the effects on our customers, suppliers or vendors, or on our financial results.

For a further discussion of risks that can impact us as a result of the pandemic, see “Part I—Item 2—Management’s Discussion and Analysis of Financial Condition and Results of Operations—COVID-19” herein.

COVID-19 could lead to future litigation

COVID-19 has affected virtually all businesses in the country, and healthcare providers have been acutely impacted because they have dealtdue to direct involvement with the virus directly on the front lines.virus. The challenges of dealing with a global pandemic have been amplified by supply shortages, lack of available tests, and constantly evolving information. A significant portion of senior living communities in certain states have multiple confirmed cases of COVID-19 in their buildings. Home health and hospice providers also frequently come into direct contact with suspected or confirmed COVID-19 positive patients. It is likely that healthcare companies, including those in the post-acute care and senior living industries in which we operate, could become targets of plaintiffs’ litigation, by plaintiffs alleging negligence, wrongful death, and similar claims resulting from COVID-19. If we or our operations
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are subject to litigation of this nature, such litigation may result in legal fees, damages, fines or settlements in amounts that could be material.

For a further discussion of risks that can impact us as a result of the pandemic see “Part I—Item 2—Management’s Discussion and Analysis of Financial Condition and Results of Operations-COVID-19 herein.
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Item 6. Exhibits

EXHIBIT INDEX
ExhibitDescription
Amended and Restated Certificate of Incorporation of The Pennant Group, Inc., effective as of September 27, 2019 (incorporated by reference to Exhibit 3.1 to The Pennant Group, Inc.’s Current Report on Form 8-K (File No. 001-38900) filed with the SEC on October 3, 2019).
Amended and Restated By-laws of The Pennant Group, Inc. (incorporated by reference to Exhibit 3.2 to The Pennant Group, Inc.’s Current Report on Form 8-K (File No. 001-38900) filed with the SEC on October 3, 2019).
Certification of Chief Executive Officer pursuant to Section 302 of the Sarbanes-Oxley Act of 2002
  
Certification of Chief Financial Officer pursuant to Section 302 of the Sarbanes-Oxley Act of 2002
  
Certification of Chief Executive Officer pursuant to Section 906 of the Sarbanes-Oxley Act of 2002
  
Certification of Chief Financial Officer pursuant to Section 906 of the Sarbanes-Oxley Act of 2002
101.INSXBRL Instance Document - the instance document does not appear in the Interactive Data File because its XBRL tags are embedded within the Inline XBRL document.
101.SCHInline XBRL Taxonomy Extension Schema Document
101.CALInline XBRL Taxonomy Extension Calculation Linkbase Document
101.DEFInline XBRL Taxonomy Extension Definition Linkbase Document
101.LABInline XBRL Taxonomy Extension Label Linkbase Document
101.PREInline XBRL Taxonomy Extension Presentation Linkbase Document

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SIGNATURES
Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned thereunto duly authorized.
 The Pennant Group, Inc.
Dated: August 11,November 10, 2020BY: /s/ JENNIFER L. FREEMAN  
  Jennifer L. Freeman
  Chief Financial Officer (Principal Financial Officer and Duly Authorized Officer)





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