Table of Contents
UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
Washington, D.C. 20549
FORM 10-Q
☒ QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
For the quarterly period ended March 31, 20212022
OR
☐ TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
For the transition period from to     
Commission File Number: 001-39731
CARTER BANKSHARES, INC.
(NameExact name of registrant as specified in its charter)
Virginia85-3365661
(State or other jurisdiction of incorporation or organization)(I.R.S. Employer Identification No.)
1300 Kings Mountain RoadMartinsvilleVirginia24112
(Address of principal executive offices)(Zip Code)
(Registrant’s telephone number, including area codecode) (276) 656-1776
NA
(Former name, former address and former fiscal year, if changed since last report)
Securities registered pursuant to Section 12(b) of the Act:
Title of each classTrading Symbol(s)Name of each exchange on which registered
Common Stock, $1 par valueCARENasdaq Global Select Market
Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days. Yes ☒ No ☐
Indicate by check mark whether the registrant has submitted electronically every Interactive Data File required to be submitted pursuant to Rule 405 of Regulation S-T (§232-405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit and post such files).Yes. Yes ☒ No ☐
Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, a smaller reporting company, or an emerging growth company. See the definitions of “large accelerated filer,” “accelerated filer,” “smaller reporting company,” and “emerging growth company” in Rule 12b-2 of the Exchange Act.
Large accelerated filerAccelerated filer
Non-accelerated filerSmaller reporting company
Emerging growth company
If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act. [ ]
Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act). Yes ☐ No ☒
As of May 3, 20212022 there were 26,467,23124,578,032 shares of the registrant’s common stock issued and outstanding.
1

Table of Contents
TABLE OF CONTENTS


2

Table of Contents
CARTER BANKSHARES, INC.
PART 1
ITEM 1 – FINANCIAL STATEMENTS


CONSOLIDATED BALANCE SHEETS
(Dollars in Thousands Except per Share Data)(Dollars in Thousands Except per Share Data)March 31, 2021 (unaudited)December 31, 2020 (audited)(Dollars in Thousands Except per Share Data)March 31, 2022 (unaudited)December 31, 2021 (audited)
ASSETSASSETSASSETS
Cash and Due From BanksCash and Due From Banks$42,899 $38,535 Cash and Due From Banks$38,534 $36,698 
Interest-Bearing Deposits in Other Financial InstitutionsInterest-Bearing Deposits in Other Financial Institutions65,624 39,954 Interest-Bearing Deposits in Other Financial Institutions26,462 64,905 
Federal Reserve Bank Excess ReservesFederal Reserve Bank Excess Reserves110,631 163,453 Federal Reserve Bank Excess Reserves43,040 176,196 
Total Cash and Cash EquivalentsTotal Cash and Cash Equivalents219,154 241,942 Total Cash and Cash Equivalents108,036 277,799 
Securities Available-for-Sale, at Fair ValueSecurities Available-for-Sale, at Fair Value780,032 778,679 Securities Available-for-Sale, at Fair Value982,041 922,400 
Loans Held-for-SaleLoans Held-for-Sale32,737 25,437 Loans Held-for-Sale196 228 
Loans Held-for-Sale in Connection with Sale of Bank Branches, at the lower of cost or fair value9,423 9,835 
Portfolio LoansPortfolio Loans2,971,875 2,947,170 Portfolio Loans2,894,004 2,812,129 
Allowance for Credit LossesAllowance for Credit Losses(116,872)(54,074)Allowance for Credit Losses(96,376)(95,939)
Portfolio Loans, netPortfolio Loans, net2,855,003 2,893,096 Portfolio Loans, net2,797,628 2,716,190 
Bank Premises and Equipment, netBank Premises and Equipment, net85,349 85,307 Bank Premises and Equipment, net73,402 75,297 
Bank Premises and Equipment, Held-for-Sale, net2,273 2,293 
Other Real Estate Owned, netOther Real Estate Owned, net14,031 15,722 Other Real Estate Owned, net11,253 10,916 
Federal Home Loan Bank Stock, at CostFederal Home Loan Bank Stock, at Cost3,215 5,093 Federal Home Loan Bank Stock, at Cost2,067 2,352 
Bank Owned Life InsuranceBank Owned Life Insurance54,337 53,997 Bank Owned Life Insurance55,712 55,378 
Other AssetsOther Assets86,576 67,778 Other Assets92,891 73,186 
Total AssetsTotal Assets$4,142,130 $4,179,179 Total Assets$4,123,226 $4,133,746 
LIABILITIESLIABILITIESLIABILITIES
Deposits:Deposits:Deposits:
Noninterest-Bearing DemandNoninterest-Bearing Demand$733,291 $699,229 Noninterest-Bearing Demand$708,353 $747,909 
Interest-Bearing DemandInterest-Bearing Demand384,425 366,201 Interest-Bearing Demand480,192 452,644 
Money MarketMoney Market323,008 294,229 Money Market526,838 463,056 
SavingsSavings646,722 625,482 Savings728,425 690,549 
Certificates of DepositCertificates of Deposit1,522,510 1,614,770 Certificates of Deposit1,284,470 1,344,318 
Deposits Held-for-Assumption in Connection with Sale of Bank Branches81,565 84,717 
Total DepositsTotal Deposits3,691,521 3,684,628 Total Deposits3,728,278 3,698,476 
Federal Home Loan Bank BorrowingsFederal Home Loan Bank Borrowings30,000 35,000 Federal Home Loan Bank Borrowings— 7,000 
Other LiabilitiesOther Liabilities32,720 19,377 Other Liabilities36,392 20,674 
Total LiabilitiesTotal Liabilities3,754,241 3,739,005 Total Liabilities3,764,670 3,726,150 
SHAREHOLDERS’ EQUITYSHAREHOLDERS’ EQUITYSHAREHOLDERS’ EQUITY
Common Stock, Par Value $1.00 per share,
Authorized 100,000,000 Shares
Outstanding 26,467,531 at March 31, 2021 and 26,385,041 at December 31, 2020
26,468 26,385 
Common Stock, Par Value $1.00 per share,
Authorized 100,000,000 Shares;
Outstanding shares 24,986,726 at March 31, 2022 and 26,430,919 at December 31, 2021
Common Stock, Par Value $1.00 per share,
Authorized 100,000,000 Shares;
Outstanding shares 24,986,726 at March 31, 2022 and 26,430,919 at December 31, 2021
24,987 26,431 
Additional Paid-in CapitalAdditional Paid-in Capital143,582 143,457 Additional Paid-in Capital121,045 143,988 
Retained EarningsRetained Earnings213,260 254,611 Retained Earnings244,798 235,475 
Accumulated Other Comprehensive Income4,579 15,721 
Accumulated Other Comprehensive (Loss) IncomeAccumulated Other Comprehensive (Loss) Income(32,274)1,702 
Total Shareholders’ EquityTotal Shareholders’ Equity387,889 440,174 Total Shareholders’ Equity358,556 407,596 
Total Liabilities and Shareholders’ EquityTotal Liabilities and Shareholders’ Equity$4,142,130 $4,179,179 Total Liabilities and Shareholders’ Equity$4,123,226 $4,133,746 
See accompanying notes to unaudited consolidated financial statements.

3

Table of Contents
CARTER BANKSHARES, INC.
PART 1
ITEM 1 – FINANCIAL STATEMENTS (continued)
CONSOLIDATED STATEMENTS OF INCOME
(Dollars in Thousands Except per Share Data)(Dollars in Thousands Except per Share Data)Three Months Ended March 31,(Dollars in Thousands Except per Share Data)Three Months Ended March 31,
2021202020222021
INTEREST INCOMEINTEREST INCOMEINTEREST INCOME
Loans, including fees
Loans, including FeesLoans, including Fees
TaxableTaxable$28,145 $30,797 Taxable$27,745 $28,145 
Non-TaxableNon-Taxable1,412 2,102 Non-Taxable952 1,412 
Investment SecuritiesInvestment SecuritiesInvestment Securities
TaxableTaxable2,987 4,502 Taxable3,732 2,987 
Non-TaxableNon-Taxable326 161 Non-Taxable167 326 
FRB Excess Reserves26 136 
Federal Reserve Bank Excess ReservesFederal Reserve Bank Excess Reserves37 26 
Interest on Bank DepositsInterest on Bank Deposits24 74 Interest on Bank Deposits25 24 
Dividend IncomeDividend Income37 64 Dividend Income20 37 
Total Interest IncomeTotal Interest Income32,957 37,836 Total Interest Income32,678 32,957 
Interest ExpenseInterest ExpenseInterest Expense
Interest Expense on DepositsInterest Expense on Deposits6,295 10,495 Interest Expense on Deposits4,399 6,295 
Interest Expense on Federal Funds Purchased
Interest on Other BorrowingsInterest on Other Borrowings133 76 Interest on Other Borrowings57 133 
Total Interest ExpenseTotal Interest Expense6,428 10,572 Total Interest Expense4,456 6,428 
NET INTEREST INCOMENET INTEREST INCOME26,529 27,264 NET INTEREST INCOME28,222 26,529 
Provision for Credit LossesProvision for Credit Losses1,857 4,798 Provision for Credit Losses630 1,857 
Provision for Unfunded CommitmentsProvision for Unfunded Commitments(282)Provision for Unfunded Commitments(236)(282)
Net Interest Income After Provision for Credit LossesNet Interest Income After Provision for Credit Losses24,954 22,466 Net Interest Income After Provision for Credit Losses27,828 24,954 
NONINTEREST INCOMENONINTEREST INCOMENONINTEREST INCOME
Gain on Sales of Securities, net3,610 1,214 
(Losses) Gains on Sales of Securities, net(Losses) Gains on Sales of Securities, net(24)3,610 
Service Charges, Commissions and FeesService Charges, Commissions and Fees1,809 1,650 Service Charges, Commissions and Fees1,953 1,809 
Debit Card Interchange FeesDebit Card Interchange Fees1,831 1,243 Debit Card Interchange Fees1,932 1,831 
Insurance CommissionsInsurance Commissions294 1,309 Insurance Commissions269 294 
Bank Owned Life Insurance IncomeBank Owned Life Insurance Income340 353 Bank Owned Life Insurance Income334 340 
Gains on Sales and Write-downs of Bank Premises, netGains on Sales and Write-downs of Bank Premises, net383 — 
Other Real Estate Owned IncomeOther Real Estate Owned Income71 139 Other Real Estate Owned Income10 71 
Commercial Loan Swap Fee IncomeCommercial Loan Swap Fee Income219 422 Commercial Loan Swap Fee Income— 219 
OtherOther778 622 Other478 778 
Total Noninterest IncomeTotal Noninterest Income8,952 6,952 Total Noninterest Income5,335 8,952 
NONINTEREST EXPENSENONINTEREST EXPENSENONINTEREST EXPENSE
Salaries and Employee BenefitsSalaries and Employee Benefits12,582 13,581 Salaries and Employee Benefits11,757 12,582 
Occupancy Expense, netOccupancy Expense, net3,514 3,249 Occupancy Expense, net3,352 3,514 
FDIC Insurance ExpenseFDIC Insurance Expense643 544 FDIC Insurance Expense368 643 
Other TaxesOther Taxes762 746 Other Taxes804 762 
Advertising ExpenseAdvertising Expense170 612 Advertising Expense239 170 
Telephone ExpenseTelephone Expense600 574 Telephone Expense488 600 
Professional and Legal FeesProfessional and Legal Fees1,224 437 Professional and Legal Fees1,219 1,224 
Data ProcessingData Processing921 486 Data Processing841 921 
Losses on sales and Write-downs of Other Real Estate Owned, net212 189 
Losses on sale and Write-downs on Bank Premises, net43 12 
Losses on Sales and Write-downs of Other Real Estate Owned, netLosses on Sales and Write-downs of Other Real Estate Owned, net159 212 
Losses on Sales and Write-downs on Bank Premises, netLosses on Sales and Write-downs on Bank Premises, net— 43 
Debit Card ExpenseDebit Card Expense632 554 Debit Card Expense633 632 
Tax Credit AmortizationTax Credit Amortization427 272 Tax Credit Amortization615 427 
Unfunded Loan Commitment Expense982 
Other Real Estate Owned ExpenseOther Real Estate Owned Expense54 140 Other Real Estate Owned Expense41 54 
OtherOther1,821 2,370 Other1,995 1,821 
Total Noninterest ExpenseTotal Noninterest Expense23,605 24,748 Total Noninterest Expense22,511 23,605 
Income Before Income TaxesIncome Before Income Taxes10,301 4,670 Income Before Income Taxes10,652 10,301 
Income Tax ProvisionIncome Tax Provision926 247 Income Tax Provision1,329 926 
Net IncomeNet Income$9,375 $4,423 Net Income$9,323 $9,375 
Earnings per Common ShareEarnings per Common ShareEarnings per Common Share
Basic Earnings per Common ShareBasic Earnings per Common Share$0.36 $0.17 Basic Earnings per Common Share$0.36 $0.36 
Diluted Earnings per Common ShareDiluted Earnings per Common Share$0.36 $0.17 Diluted Earnings per Common Share$0.36 $0.36 
Average Shares Outstanding – Basic26,276,890 26,362,649 
Average Shares Outstanding – Diluted26,408,319 26,460,523 
Average Shares Outstanding – Basic & DilutedAverage Shares Outstanding – Basic & Diluted25,740,636 26,276,890 
See accompanying notes to unaudited consolidated financial statements.

4

Table of Contents
CARTER BANKSHARES, INC.
PART 1
ITEM 1 – FINANCIAL STATEMENTS (continued)
CONSOLIDATED STATEMENTS OF COMPREHENSIVE (LOSS) INCOMELOSS

Three Months Ended March 31,
(Dollars in Thousands)20212020
Net Income$9,375 $4,423 
Other Comprehensive (Loss) Income:
Net Unrealized (Losses) Gains on Securities Available-for-Sale:
Net Unrealized (Losses) Gains Arising during the Period(10,494)2,004 
Reclassification Adjustment for (Losses) Gains included in Net Income(3,610)(1,214)
Tax Effect2,962 (166)
Net Unrealized (Losses) Gains Recognized in Other Comprehensive (Loss) Income(11,142)624 
Other Comprehensive (Loss) Income(11,142)624 
Comprehensive (Loss) Income$(1,767)$5,047 
Three Months Ended March 31,
(Dollars in Thousands)20222021
Net Income$9,323 $9,375 
Other Comprehensive Loss:
Net Unrealized Losses on Securities Available-for-Sale:
Net Unrealized Losses Arising during the Period(43,032)(10,494)
Reclassification Adjustment for Losses (Gains) included in Net Income24 (3,610)
Tax Effect9,032 2,962 
Net Unrealized Losses Recognized in Other Comprehensive Loss(33,976)(11,142)
Other Comprehensive Loss(33,976)(11,142)
Comprehensive Loss$(24,653)$(1,767)
See accompanying notes to unaudited consolidated financial statements.

5

Table of Contents
CARTER BANKSHARES, INC.
PART 1
ITEM 1 – FINANCIAL STATEMENTS (continued)
CONSOLIDATED STATEMENTS OF CHANGES IN SHAREHOLDERS’ EQUITY
Three Months Ended March 31,Three Months Ended March 31, 2022
(Dollars in Thousands)(Dollars in Thousands)Common StockAdditional Paid-in CapitalRetained EarningsAccumulated Other Comprehensive IncomeTotal Shareholders’ Equity(Dollars in Thousands)Common
Stock
Additional
Paid-in
Capital
Retained
Earnings
Accumulated
Other
Comprehensive
Income (Loss)
Total
Shareholders’
Equity
Balance at December 31, 2020$26,385 $143,457 $254,611 $15,721 $440,174 
Balance at December 31, 2021Balance at December 31, 2021$26,431 $143,988 $235,475 $1,702 $407,596 
Net IncomeNet Income9,375 9,375 Net Income9,323 9,323 
Cumulative Effect for Adoption of Credit Losses(50,726)(50,726)
Other Comprehensive Loss, Net of TaxOther Comprehensive Loss, Net of Tax(11,142)(11,142)Other Comprehensive Loss, Net of Tax(33,976)(33,976)
Repurchase of Common Stock (1,523,157 shares)Repurchase of Common Stock (1,523,157 shares)(1,523)(23,103)(24,626)
Forfeiture of Restricted Stock (9,692 shares)Forfeiture of Restricted Stock (9,692 shares)(10)(146)(156)
Issuance of Restricted Stock (88,656 shares)Issuance of Restricted Stock (88,656 shares)89(89)
Recognition of Restricted Stock Compensation ExpenseRecognition of Restricted Stock Compensation Expense208208Recognition of Restricted Stock Compensation Expense395395
Issuance of Restricted Stock (82,490 shares)83(83)
Balance at March 31, 2021$26,468$143,582$213,260$4,579$387,889
Balance at March 31, 2022Balance at March 31, 2022$24,987$121,045$244,798$(32,274)$358,556
Three Months Ended March 31,
(Dollars in Thousands)Common StockAdditional Paid-in CapitalRetained EarningsAccumulated Other Comprehensive IncomeTotal Shareholders’ Equity
Balance December 31, 2019$26,334 $142,492 $304,158 $127 $473,111 
Net Income4,423 4,423 
Other Comprehensive Income, Net of Tax624 624 
Dividends Declared ($0.14 per share)(3,689)(3,689)
Forfeitures of Restricted Stock (1,531 shares)(2)2
Recognition of Restricted Stock Compensation Expense352352
Issuance of Restricted Stock (53,056 shares)54(54)
Balance at March 31, 2020$26,386$142,792$304,892$751$474,821
Three Months Ended March 31, 2021
(Dollars in Thousands)Common StockAdditional Paid-in CapitalRetained EarningsAccumulated Other Comprehensive IncomeTotal Shareholders’ Equity
Balance December 31, 2020$26,385 $143,457 $254,611 $15,721 $440,174 
Net Income9,375 9,375 
Cumulative Effect for Adoption of Credit Losses(50,726)— (50,726)
Other Comprehensive Loss, Net of Tax(11,142)(11,142)
Issuance of Restricted Stock (82,490 shares)83(83)
Recognition of Restricted Stock Compensation Expense208208
Balance at March 31, 2021$26,468$143,582$213,260$4,579$387,889
See accompanying notes to unaudited consolidated financial statements.
6

Table of Contents
CARTER BANKSHARES, INC.
PART 1
ITEM 1 – FINANCIAL STATEMENTS (continued)
CONSOLIDATED STATEMENTS OF CASH FLOWS
Three Months Ended March 31,Three Months Ended March 31,
(Dollars in Thousands)(Dollars in Thousands)20212020(Dollars in Thousands)20222021
Net IncomeNet Income$9,375 $4,423 Net Income$9,323 $9,375 
Adjustments to Reconcile Net Income to Net Cash Provided by (Used in) Operating Activities
Provision for Credit Losses1,575 4,798 
Adjustments to Reconcile Net Income to Net Cash Provided by Operating ActivitiesAdjustments to Reconcile Net Income to Net Cash Provided by Operating Activities
Provision for Credit Losses, including Provision for Unfunded CommitmentsProvision for Credit Losses, including Provision for Unfunded Commitments394 1,575 
Origination of Loans Held-for-SaleOrigination of Loans Held-for-Sale(314,092)(137,764)Origination of Loans Held-for-Sale(3,554)(314,092)
Proceeds From Loans Held-for-SaleProceeds From Loans Held-for-Sale306,866 127,811 Proceeds From Loans Held-for-Sale3,672 306,866 
Depreciation/Amortization of Bank Premises and EquipmentDepreciation/Amortization of Bank Premises and Equipment1,559 1,480 Depreciation/Amortization of Bank Premises and Equipment1,478 1,559 
Benefit for Deferred Taxes(623)
Provision for Deferred TaxesProvision for Deferred Taxes1,154 — 
Net Amortization of SecuritiesNet Amortization of Securities902 874 Net Amortization of Securities1,634 902 
Tax Credit AmortizationTax Credit Amortization427 272 Tax Credit Amortization615 427 
Gains on Sales of Mortgage Loans Held-for-SaleGains on Sales of Mortgage Loans Held-for-Sale(74)(22)Gains on Sales of Mortgage Loans Held-for-Sale(86)(74)
Gains on Sales of Securities, net(3,610)(1,214)
Losses (Gains) on Sales of Securities, netLosses (Gains) on Sales of Securities, net24 (3,610)
Write-downs of Other Real Estate OwnedWrite-downs of Other Real Estate Owned139 70 Write-downs of Other Real Estate Owned131 139 
Losses on Sales of Other Real Estate Owned, NetLosses on Sales of Other Real Estate Owned, Net73 119 Losses on Sales of Other Real Estate Owned, Net28 73 
Losses on Sales and Write-downs of Bank Premises43 12 
(Gains) Losses on Sales and Write-downs of Bank Premises(Gains) Losses on Sales and Write-downs of Bank Premises(383)43 
Increase in the Value of Life Insurance ContractsIncrease in the Value of Life Insurance Contracts(340)(353)Increase in the Value of Life Insurance Contracts(334)(340)
Recognition of Restricted Stock Compensation ExpenseRecognition of Restricted Stock Compensation Expense208 352 Recognition of Restricted Stock Compensation Expense395 208 
Increase in Other AssetsIncrease in Other Assets(413)(5,527)Increase in Other Assets(9,563)(413)
(Decrease) Increase in Other Liabilities(2,279)295 
Net Cash Provided By (Used In) Operating Activities359 (4,997)
Increase (Decrease) in Other LiabilitiesIncrease (Decrease) in Other Liabilities7,542 (2,279)
Net Cash Provided By Operating ActivitiesNet Cash Provided By Operating Activities12,470 359 
INVESTING ACTIVITIESINVESTING ACTIVITIESINVESTING ACTIVITIES
Securities Available-for-Sale:Securities Available-for-Sale:Securities Available-for-Sale:
Proceeds from SalesProceeds from Sales64,870 54,502 Proceeds from Sales4,921 64,870 
Proceeds from Maturities, Redemptions, and Pay-downsProceeds from Maturities, Redemptions, and Pay-downs25,365 23,705 Proceeds from Maturities, Redemptions, and Pay-downs26,406 25,365 
PurchasesPurchases(92,014)(64,433)Purchases(131,519)(92,014)
Purchase of Bank Premises and Equipment, NetPurchase of Bank Premises and Equipment, Net(1,624)(4,536)Purchase of Bank Premises and Equipment, Net(809)(1,624)
Purchase of Federal Home Loan Bank Stock(1,062)
Redemption of Federal Home Loan Bank Stock1,878 82 
Proceeds from Sales of Bank Premises and Equipment, netProceeds from Sales of Bank Premises and Equipment, net408 — 
Redemption of Federal Home Loan Bank Stock, netRedemption of Federal Home Loan Bank Stock, net285 1,878 
Loan Originations and Payments, netLoan Originations and Payments, net(24,994)(56,458)Loan Originations and Payments, net(82,032)(24,994)
Other Real Estate Owned Improvements(19)
Payments Received on Other Real Estate OwnedPayments Received on Other Real Estate Owned108 — 
Proceeds from Sales and Payments of Other Real Estate OwnedProceeds from Sales and Payments of Other Real Estate Owned1,479 744 Proceeds from Sales and Payments of Other Real Estate Owned561 1,479 
Net Cash Used In Investing ActivitiesNet Cash Used In Investing Activities(25,040)(47,475)Net Cash Used In Investing Activities(181,671)(25,040)
FINANCING ACTIVITIESFINANCING ACTIVITIESFINANCING ACTIVITIES
Net Change in Demand, Money Markets and Savings AccountsNet Change in Demand, Money Markets and Savings Accounts103,276 41,440 Net Change in Demand, Money Markets and Savings Accounts89,650 103,276 
Decrease in Certificates of DepositsDecrease in Certificates of Deposits(96,383)(72,690)Decrease in Certificates of Deposits(59,848)(96,383)
(Payments) Proceeds from Federal Home Loan Bank Borrowings(5,000)25,000 
Cash Dividends Paid(3,689)
Net Cash Provided By (Used In) Financing Activities1,893 (9,939)
Payments on Federal Home Loan Bank BorrowingsPayments on Federal Home Loan Bank Borrowings(7,000)(5,000)
Repurchase of Common StockRepurchase of Common Stock(23,364) 
Net Cash (Used In) Provided by Financing ActivitiesNet Cash (Used In) Provided by Financing Activities(562)1,893 
Net Decrease in Cash and Cash EquivalentsNet Decrease in Cash and Cash Equivalents(22,788)(62,411)Net Decrease in Cash and Cash Equivalents(169,763)(22,788)
Cash and Cash Equivalents at Beginning of PeriodCash and Cash Equivalents at Beginning of Period241,942 125,812 Cash and Cash Equivalents at Beginning of Period277,799 241,942 
Cash and Cash Equivalents at End of PeriodCash and Cash Equivalents at End of Period$219,154 $63,401 Cash and Cash Equivalents at End of Period$108,036 $219,154 
SUPPLEMENTARY DATASUPPLEMENTARY DATASUPPLEMENTARY DATA
Cash Interest PaidCash Interest Paid$6,666 $10,645 Cash Interest Paid$4,501 $6,666 
Cash Paid for Income TaxesCash Paid for Income Taxes88 Cash Paid for Income Taxes— 88 
Transfer from Loans to Other Real Estate Owned707 
Security (Purchases) Sales Settled in Subsequent Period(10,970)
Transfer from Fixed Assets to Other Real Estate OwnedTransfer from Fixed Assets to Other Real Estate Owned1,201 — 
Security (Purchases) Settled in Subsequent PeriodSecurity (Purchases) Settled in Subsequent Period(4,115)(10,970)
Right-of-use Asset Recorded in Exchange for Lease LiabilitiesRight-of-use Asset Recorded in Exchange for Lease Liabilities$2,027 $Right-of-use Asset Recorded in Exchange for Lease Liabilities2,879 2,027 
Stock Repurchase Settled in Subsequent PeriodStock Repurchase Settled in Subsequent Period(1,262)— 
See accompanying notes to unaudited consolidated financial statements.
7

Table of Contents
CARTER BANKSHARES, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

NOTE 1 – BASIS OF PRESENTATION
Principles of Consolidation: The interim Consolidated Financial Statements include the accounts of Carter Bankshares, Inc. (the “Company”) and its wholly owned subsidiaries, includingsubsidiary, Carter Bank & Trust (the “Bank”). All significant intercompany transactions have been eliminated in consolidation.
Basis of Presentation: The accompanying unaudited Consolidated Financial Statements have been prepared in accordance with generally accepted accounting principles (“GAAP”), in the United States for interim financial information and with the instructions to Form 10-Q and Article 10 of Regulation S-X. Accordingly, they do not include all of the information and footnotes required by GAAP for complete financial statements and should be read in conjunction with the audited Consolidated Financial Statements included in our Annual Report on Form 10-K for the year ended December 31, 2020,2021, filed with the Securities and Exchange Commission (“SEC”), on March 12, 2021.11, 2022. In management’s opinion, the accompanying interim financial information reflects all adjustments, consisting of normal recurring adjustments, necessary to present fairly our financial position and the results of operations for each of the interim periods presented. Results of operations for interim periods are not necessarily indicative to the results of operations that may be expected for a full year or any future period.
Reorganization: The Company was incorporated on October 7, 2020, by and at the direction of the board of directors of the Bank, for the sole purpose of acquiring the Bank and serving as the Bank’s parent bank holding company pursuant to a corporate reorganization transaction (the “Reorganization”). The Reorganization was completed on November 20, 2020 pursuant to an Agreement and Plan of Reorganization among the Bank, the Company and CBT Merger Sub, Inc, and the Bank survived the Reorganization as a wholly-owned subsidiary of the Company. In the Reorganization, each of the outstanding shares of the Bank’s common stock was converted into and exchanged for 1 newly issued share of the Company’s common stock.
Reclassification: Certain reclassifications have been made to the prior period financial statements to conform to the current period presentation. Reclassifications had no material effect on prior year net income or shareholders’ equity.
Use of Estimates: The preparation of financial statements in conformity with GAAP requires management to make estimates and assumptions that affect the reported amounts of assets and liabilities and disclosure of contingent assets and liabilities at the date of the consolidated financial statements and the reported amounts of revenues and expenses during the reporting period. Those estimates and assumptions affect the amounts reported in the consolidated financial statements and the disclosures provided. Actual results could differ from those estimates. Information available which could affect these judgments include, but are not limited to, changes in interest rates, changes in the performance of the economy, including COVID-19 related changes, and changes in the financial condition of borrowers.
The CARES Act: In response to the COVID-19 pandemic, the Coronavirus Aid, Relief, and Economic Security Act (the “CARES Act”) was enacted on March 27, 2020. The CARES Act provided approximately $2.2 trillion in emergency economic relief measures including, among other things, loan programs for small and mid-sized businesses and other economic relief for impacted businesses and industries, including financial institutions. Many of the CARES Act’s programs depend upon the direct involvement of U.S. financial institutions and have been implemented through rules and guidance adopted by federal departments and agencies, including the U.S. Department of the Treasury, the Federal Deposit Insurance Corporation (the “FDIC”), the Board of Governors of the Federal Reserve System (“FRB”) and other federal bank regulatory authorities, including those with direct supervisory jurisdiction over the Company and the Bank.
Set forth below is a brief overview of certain provisions of the CARES Act and certain other regulations and supervisory guidance related to the COVID-19 pandemic that are applicable to the operations and activities of the Company and the Bank. The following description is qualified in its entirety by reference to the full text of the CARES Act and the statutes, regulations, and policies described herein. Such statutes, regulations, and policies are subject to ongoing review by U.S. Congress and federal regulatory authorities. Future amendments to the provisions of the CARES Act or changes to any of the statutes, regulations, or regulatory policies applicable to the Company or the Bank could have a material effect on the Company and the Bank. Many of the requirements called for in the CARES Act and related regulations and supervisory guidance continue to be implemented and most are subject to implementing regulations, many of which continue to be refined by federal banking agencies. The Company and the Bank continues to assess the impact of the CARES Act and other statutes, regulations and supervisory guidance related to the COVID-19 pandemic.
8

Table of Contents
CARTER BANKSHARES, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
NOTE 1 – BASIS OF PRESENTATION – (continued)
Paycheck Protection Program (“PPP”)
PPP is a program administered as part of the Small Business Administration’s (“SBA”) 7-A loan program. The PPP is a guaranteed, unsecured loan program created to fund certain payroll and operating costs of eligible businesses, organizations and self-employed persons during the COVID-19 pandemic. Initially, $349 billion was approved and designated for the PPP in order for the SBA to guarantee 100% of collective loans made under the program to eligible small businesses, nonprofits, veteran’s organizations, and tribal businesses. The Bank became an approved SBA 7-A lender in the second quarter of 2020. The Company participated in the initial round of funding through a referral relationship with a third-party, non-bank lender. When an additional $310 billion in funds were approved and designated for the PPP in April 2020, the Bank opted to set up an internal, automated loan process utilizing its core system provider.
Congress enacted the Consolidated Appropriations Act, 2021 (the “CAA”) on December 27, 2020, which amended the CARES Act and included (i) the Economic Aid to Hard-Hit Small Businesses, Non-profits, and Venues Act, (ii) the COVID-Related Tax Relief Act of 2020, and (iii) the Taxpayer Certainty and Disability Relief Act of 2020. These laws include significant clarifications and modifications to the PPP, which had terminated on August 8, 2020. In particular, Congress revived PPP and allocated an additional $284 billion in the PPP funds for 2021. As a participating PPP lender, the Bank continues to monitor legislative, regulatory, and supervisory developments related thereto.
Troubled Debt Restructurings (“TDRs”) and Loan Modifications for Affected Borrowers.
The CARES Act permits banks to suspend requirements under GAAP for certain loan modifications to borrowers affected by COVID-19 that would otherwise be characterized as TDRs and suspend any determination related thereto if (i) the loan modification is made between March 1, 2020 and the earlier of December 31, 2020 or 60 days after the end of the COVID-19 emergency declaration and (ii) the applicable loan was not more than 30 days past due as of December 31, 2019. The provisions of the CARES Act dealing with temporary relief related to TDRs were extended pursuant to the CAA which was signed into law on December 27, 2020. The CAA extended the “applicable” period to the earlier of January 1, 2022 or 60 days after the date on which the national emergency concerning the COVID-19 pandemic terminates. The federal banking agencies also issued guidance to encourage banks to make loan modifications for borrowers affected by the COVID-19 pandemic and to assure banks that they will not be criticized by examiners for making such modifications. The Bank is currently applying this guidance to qualifying loan modifications.
FRB Programs and Initiatives Related to the COVID-19 Pandemic
In response to COVID-19, the FRB’s Federal Open Market Committee (the “FOMC”) on March 16, 2020, set the federal funds target rate at 0-0.25%. Consistent with FRB policy, the FRB has committed to the use of overnight reverse repurchase agreements as a supplementary policy tool, as necessary, to help control the federal funds rate and keep it in the target range set by the FOMC.
Newly Adopted Pronouncements in 2021: In December 2019, the Financial Accounting Standards Board (the “FASB”) issued ASU No. 2019-12, Income Taxes (Topic 740): Simplifying the Accounting for Income Taxes. The amendments in this ASU simplifies the accounting for income taxes by removing certain exceptions and improves the consistent application of GAAP by clarifying and amending other existing guidance. The amendments in this ASU became effective on January 1, 2021 and did not have any material impact on our consolidated financial statements.
In June 2016, the FASB issued ASU No. 2016-13, “Financial Instruments – Credit Losses (Topic 326): Measurement of Credit Losses on Financial Instruments”, universally referred to as Current Expected Credit Loss (“CECL”). The amendments in this ASU, among other things, require the measurement of all expected credit losses for financial assets held at the reporting date based on historical experience, current conditions, and reasonable and supportable forecasts. Financial institutions and other organizations will now use forward-looking information to better inform their credit loss estimates. Many of the loss estimation techniques applied today are still permitted, although the inputs to those techniques will change to reflect the full amount of expected credit losses. In addition, the ASU amends the accounting for credit losses on available-for-sale debt securities and purchased financial assets with credit deterioration. For periodic report filers that are not smaller reporting companies, such as the Company, this standard (Topic 326) was effective as of January 1, 2020.
The Company has elected to take advantage of Section 4014 of the CARES Act provision to temporarily delay adoption of the CECL methodology. The Company was subject to the adoption of the CECL accounting method under FASB ASU 2016-03 and related amendments, Financial Instruments – Credit Losses (Topic 326). However, the Company elected under the CARES Act to defer the implementation of CECL until the earlier of when the national emergency related to the outbreak of COVID-19
9

Table of Contents
CARTER BANKSHARES, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
NOTE 1 – BASIS OF PRESENTATION – (continued)
ends or December 31, 2020 which was later extended to January 1, 2022. The Company adopted the CECL accounting method as of January 1, 2021 as allowed under the provisions of the CARES Act. The Bank’s CECL Committee, which includes members from Credit Administration, Accounting/Finance, Risk Management and Internal Audit, has oversight by the Chief Executive Officer, Chief Financial Officer, and Chief Credit Officer. We engaged a third-party to assist us in developing our CECL model and to assist with evaluation of data and methodologies related to this standard.
As part of its process of adopting CECL, management implemented a third party software solution and determined appropriate loan segments, methodologies, model assumptions and qualitative components. Our CECL model includes portfolio loan segmentation based upon similar risk characteristics and both a quantitative and qualitative component of the calculation which incorporates a forecasting component of certain economic variables. Our implementation plan also includes the assessment and documentation of appropriate processes, policies and internal controls. Management had a third party independent consultant review and validate our CECL model.
In addition, Topic 326 amends the accounting for credit losses on certain debt securities. The Company did not recordadopt any allowance for credit losses on its debt securities asnew accounting standards in the first quarter of 2022 that had a result of adopting Topic 326.
The ultimatematerial impact of adopting Topic 326, and at each subsequent reporting period, is highly dependent on credit quality, macroeconomic forecasts and conditions, composition of our loans and available-for-sale securities portfolio, along with other management judgments. The Company adopted Topic 326 using the modified retrospective method. Results for reporting periods beginning after January 1, 2021 are presented under Topic 326 while prior period amounts continue to be reported in accordance with previously applicable GAAP.
In connection with our adoption of Topic 326, we made changes to our loan portfolio segments to align with the methodology applied in determining the allowance under CECL. Refer to Note 5 Allowance for Credit Losses for further discussion of these portfolio segments. Our new segmentation breaks out Other loans from our original loan segments: Commercial Real Estate (“CRE”), Commercial and Industrial (“C&I”), Residential Mortgages and Construction. Other loans include unique risk attributes considered inconsistent with current underwriting standards. The Company recorded a net decrease to retained earnings of $50.7 million as of January 1, 2021 for the cumulative effect of adopting Topic 326.financial statements.
The following table illustrates the impact of Topic 326:
January 1, 2021
(Dollars in Thousands)As Reported Under
Topic 326
Pre
Topic 326
Impact of
Topic 326 Adoption
Assets
Allowance for Credit Losses on Loans
Commercial Real Estate$41,458 $34,871 $6,587 
Commercial and Industrial4,071 2,692 1,379 
Obligations of States and Political Subdivisions951 951 
Residential Mortgages5,356 2,000 3,356 
Other Consumer1,602 2,479 (877)
Construction6,277 6,357 (80)
Other56,001 4,724 51,277 
Allowance for Credit Losses on Loans115,716 54,074 61,642 
Assets:
Total Loans Held for Investments, net2,831,454 2,893,096 61,642 
Net deferred tax asset21,413 7,589 13,824 
Liabilities:
Life-of-loss Reserve on Unfunded Loan Commitments3,052 144 2,908 
Equity:
Retained Earnings$203,885 $254,611 $(50,726)
The adoption of Topic 326 resulted in a Day 1 adjustment of $64.5 million, including an increase to our allowance for credit losses (“ACL”) of $61.6 million and a $2.9 million life-of-loss reserve on our unfunded loan commitments recorded in other liabilities on our Consolidated Balance Sheets on January 1, 2021. As of January 1, 2021, the company recorded a cumulative-effect adjustment of $50.7 million to decrease retained earnings related to the adoption of Topic 326.
10

Table of Contents
CARTER BANKSHARES, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
NOTE 1 – BASIS OF PRESENTATION – (continued)
Allowance for Credit Losses Policy
The ACL represents an amount which, in management's judgment, is adequate to absorb expected losses on outstanding loans at the balance sheet date based on the evaluation of the size and current risk characteristics of the loan portfolio, past events, current conditions, reasonable and supportable forecasts of future economic conditions and prepayment experience. The ACL is measured and recorded upon the initial recognition of a financial asset. The ACL is reduced by charge-offs, net of recoveries of previous losses, and is increased or decreased by a provision for credit losses, which is recorded as a current period operating expense.
Determination of an appropriate ACL is inherently complex and requires the use of significant and highly subjective estimates. The reasonableness of the ACL is reviewed quarterly by management.
Management believes it uses relevant information available to make determinations about the ACL and that it has established the existing allowance in accordance with GAAP. However, the determination of the ACL requires significant judgment, and estimates of expected losses in the loan portfolio can vary significantly from the amounts actually observed. While management uses available information to recognize expected losses, future additions to the ACL may be necessary based on changes in the loans comprising the portfolio, changes in the current and forecasted economic conditions, changes to the interest rate environment which may directly impact prepayment and curtailment rate assumptions, and changes in the financial condition of borrowers.
The adoption of CECL accounting did not result in a significant change to any other credit risk management and monitoring processes, including identification of past due or delinquent borrowers, nonaccrual practices, assessment of troubled debt restructurings or charge-off policy.
The Company’s methodology for estimating the ACL includes:
Segmentation. The Company’s loan portfolio is segmented by homogeneous loan types that behave similarly to economic cycles.
Specific Analysis. A specific reserve analysis is applied to certain individually evaluated loans. These loans are evaluated quarterly generally based on collateral value, observable market value or the present value of expected future cash flows. A specific reserve is established if the fair value is less than the loan balance. A charge-off is recognized when the loss is quantifiable. Individually evaluated loans not specifically analyzed reside in the Quantitative Analysis.
Quantitative Analysis. The Company elected to use Discounted Cash Flow (“DCF”). Economic forecasts include but are not limited to unemployment, the Consumer Price Index, the Housing Price Index and Gross Domestic Product. These forecasts are assumed to revert to the long term average and utilized in the model to estimate the probability of default and loss given default through regression. Model assumptions include, but are not limited to the discount rate, prepayments and curtailments. The product of the probability of default and the loss given default is the estimated loss rate, which varies over time. The estimated loss rate is applied within the appropriate periods in the cash flow model to determine the net present value. Net present value is also impacted by assumptions related to the duration between default and recovery. The reserve is based on the difference between the summation of the principal balances taking amortized costs into consideration and the summation of the net present values.
Qualitative Analysis. Based on management’s review and analysis of internal, external and model risks, management may adjust the model output. Management reviews the peaks and troughs of the model’s calibration, taking into account economic forecasts to develop guardrails that serve as the basis for determining the reasonableness of the model’s output and makes adjustments as necessary. This process challenges unexpected variability resulting from outputs beyond the model’s calibration that appear to be unreasonable. Additionally, management may adjust the economic forecast if it is incompatible with known market conditions based on management’s experience and perspective. At Day 1 adoption of CECL, current expected losses of $10.2 million were recorded due to economic uncertainties related to the Company's hospitality portfolio. Between the Day 1 CECL model and the model ended March 31, 2021, additional current expected losses of $1.5 million were recognized, which resulted in a total current expected loss balance of $11.7 million as of March 31, 2021. Certain hospitality loans exhibit more than expected deterioration and the risk rating has been downgraded to non-pass to reflect the increased risk.
11

Table of Contents
CARTER BANKSHARES, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
NOTE 1 – BASIS OF PRESENTATION – (continued)
“Other” Segmented Pool
CECL provides for the flexibility to model loans differently compared to the Incurred Loss model. With the adoption of CECL management elected to evaluate certain loans based on shared but unique risk attributes. The loans included in the Other segment of the model were underwritten and approved based on standards that are inconsistent with our current underwriting standards. The model for the Other segment was developed with subjective assumptions that may cause volatility driven by the following key factors: prepayment speeds, timing of contractual payments, discount rate, as well as other factors. The discount rate is reflective of the inherit risk in the Other segment. A significant change in these assumptions could cause a significant impact to the model causing volatility. Management reviews the model output for appropriateness and subjectively makes adjustments as needed. The analysis applied to this pool resulted in an increase in reserves of $51.3 million and is disclosed in the Other line item in the table above.
Accounting Statements Issued but Not Yet Adopted: Adopted
In March 2022, the FASB issued ASU No. 2022-02, which eliminates the troubled debt restructuring (TDR) accounting model for creditors that have adopted Topic 326, “Financial Instruments - Credit Losses.” Due to the removal of the TDR accounting model, all loan modifications now will be evaluated to determine if they result in a new loan or a continuation of the existing loan. The amendments in this ASU also requires that entities disclose current-period gross charge-offs by year of origination for loans and leases. We are currently evaluating the impact of the updated guidance on our Consolidated Financial Statements and write-offs. The amendments in this ASU are effective January 1, 2023, with early adoption permitted. The Company plans to early adopt this ASU in 2022.
In March 2020, the FASB issued ASU No. 2020-04, Reference Rate Reform (Topic 848): Facilitation of the Effects of Reference Rate Reform on Financial Reporting. The amendments in this ASU provide optional guidance for a limited period of time to ease the potential burden in accounting for or recognizing the effects of reference rate reform on financial reporting. The amendments provide optional expedients and exceptions for applying GAAP to loan and lease agreements, derivative contracts, and other transactions affected by the anticipated transition away from the London Interbank Offered Rate (“LIBOR”) toward new interest rate benchmarks. Modified contracts that meet certain scope guidance are eligible for relief from the modification accounting requirements in USU.S. GAAP. The optional guidance generally allows for the modified contract to be accounted for as a continuation of the existing contract and does not require contract remeasurement at the modification date or reassessment of a previous accounting determination. The amendments in this ASU are effective throughfor all entities between March 12, 2020 and December 31, 2022.
Furthermore, the United Kingdom’s Financial Conduct Authority (“FCA”), who is the regulator of LIBOR, announced on March 5, 2021 that they will no longer require any panel bank to continue to submit LIBOR after December 31, 2021. As it pertains to the U.S. dollar LIBOR, the FCA will consider the case to require continued publication of a number of LIBOR
8

Table of Contents
CARTER BANKSHARES, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
NOTE 1 – BASIS OF PRESENTATION – (continued)
settings through June 30, 2023. In a joint statement, Bank regulators urged banks to stop using LIBOR for any new transactions by the end of 2021 to avoid the possible creation of safety and soundness risk. The Federal Reserve System, (“FRB”), of New York has created a working group called the Alternative Reference Rate Committee (“ARRC”) to assist U.S. institutions in transitioning away from LIBOR as a benchmark interest rate. The ARRC has recommended the use of the Secured Overnight Financing Rate (“SOFR”) as a replacement index for LIBOR, and in March 2022 the U.S. Congress passed and the U.S. President signed legislation that provides a uniform approach for replacing LIBOR as a reference rate in legacy contracts that do not contain effective “fall back” provisions for when LIBOR is no longer published or no longer representative, and that instructs the Federal Reserve to identify a replacement benchmark based on SOFR.
In response, we have created an internal team that is managing our transition away from LIBOR. This transition team is a cross-functional group comprised of representatives from the lending lines of business, as well as representatives from loan operations, information technology, finance and other support functions. To date, the transition team has completed an assessment of tasks needed for a successful transition, identified contracts that contain LIBOR language, and documented the risks associated with the transition. The team is currently in the process of: i) reviewing existing contract language for the presence of appropriate fallback rate language, ii) developing loan fallback rate language for when LIBOR is retired if needed, and iii) studying industry best practices. We are evaluatingconsidering SOFR and other credit-sensitive alternative indices that may gain market acceptance as potential replacements to LIBOR. The financial impact regarding pricing, valuation and operations of the impactstransition is not expected to be material in nature. Our transition team is fully committed to working within the guidelines established by the FCA and ARRC to provide a smooth transition away from LIBOR.
As of this ASU and have not yet determined whetherMarch 31, 2022, approximately 16.0% of our loan portfolio consists of loans whose variable rate index is LIBOR. We ceased originating new LIBOR transition and this ASU will have material effects on our business operations or consolidated financial statements.based variable rate loans by December 31, 2021 per the ARRC’s guidance.
129

Table of Contents
CARTER BANKSHARES, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
NOTE 2 – EARNINGS PER SHARE
Basic earnings per share is calculated by dividing net income availableallocated to common shareholders by the weighted average number shares of common sharesstock outstanding during the period. Diluted earnings per share is calculated using the two-class method. Diluted earnings per share reflects the potential dilution that could occur if securities or other contracts to issue common stock were exercised or converted into common stock or resulted in the issuance of common stock that then shared in the earnings of the entity. For all periods presented, the dilutive effect on average shares outstanding is the result of unvested restricted stock grants.
The following table reconciles the numerators and denominators of basic and diluted earnings per share calculations for the periods presented:
Three Months Ended March 31,Three Months Ended March 31,
(Dollars in Thousands, except share and per share data)(Dollars in Thousands, except share and per share data)20212020(Dollars in Thousands, except share and per share data)20222021
Numerator for Earnings per Share – Basic and DilutedNumerator for Earnings per Share – Basic and DilutedNumerator for Earnings per Share – Basic and Diluted
Net IncomeNet Income$9,375 $4,423 Net Income$9,323 $9,375 
Less: Income allocated to participating sharesLess: Income allocated to participating shares46 16 Less: Income allocated to participating shares43 46 
Net Income Allocated to Common Shareholders$9,329 $4,407 
Net Income Allocated to Common Shareholders - Basic & DilutedNet Income Allocated to Common Shareholders - Basic & Diluted$9,280 $9,329 
Denominator:Denominator:Denominator:
Weighted Average Shares Outstanding, including Shares Considered Participating SecuritiesWeighted Average Shares Outstanding, including Shares Considered Participating Securities26,408,319 26,460,523 Weighted Average Shares Outstanding, including Shares Considered Participating Securities25,859,982 26,408,319 
Less: Average Participating SecuritiesLess: Average Participating Securities131,429 97,874 Less: Average Participating Securities119,346 131,429 
Weighted Average Common Shares Outstanding26,276,890 26,362,649 
Weighted Average Common Shares Outstanding - Basic & DilutedWeighted Average Common Shares Outstanding - Basic & Diluted25,740,636 26,276,890 
Earnings per Common Share – BasicEarnings per Common Share – Basic$0.36 $0.17 Earnings per Common Share – Basic$0.36 $0.36 
Earnings per Common Share – DilutedEarnings per Common Share – Diluted$0.36 $0.17 Earnings per Common Share – Diluted$0.36 $0.36 
All outstanding unvested restricted stock awards are considered participating securities for the earnings per share calculation. As such, these shares have been allocated to a portion of net income and are excluded from the diluted earnings per share calculation.
NOTE 3 - INVESTMENT SECURITIES
The following tables present the amortized cost and fair value of available-for-sale securities as of the dates presented:
March 31, 2021March 31, 2022
(Dollars in Thousands)(Dollars in Thousands)Amortized
Cost
Gross
Unrealized
Gains
Gross
Unrealized
Losses
Fair Value(Dollars in Thousands)Amortized
Cost
Gross
Unrealized
Gains
Gross
Unrealized
Losses
Fair Value
U. S. Government Agency Securities$2,454 $$(94)$2,360 
U.S. Treasury SecuritiesU.S. Treasury Securities$19,263 $— $(654)$18,609 
U.S. Government Agency SecuritiesU.S. Government Agency Securities3,490 — (253)3,237 
Residential Mortgage-Backed SecuritiesResidential Mortgage-Backed Securities33,348 304 (198)33,454 Residential Mortgage-Backed Securities122,266 (6,549)115,722 
Commercial Mortgage-Backed SecuritiesCommercial Mortgage-Backed Securities5,181 104 5,285 Commercial Mortgage-Backed Securities44,302 153 (810)43,645 
Asset Backed SecuritiesAsset Backed Securities136,976 1,093 (570)137,499 Asset Backed Securities86,545 (1,112)85,440 
Collateralized Mortgage ObligationsCollateralized Mortgage Obligations252,219 3,971 (1,340)254,850 Collateralized Mortgage Obligations316,798 52 (11,841)305,009 
Small Business AdministrationSmall Business Administration107,320 487 (850)106,957 Small Business Administration68,233 591 (118)68,706 
States and Political SubdivisionsStates and Political Subdivisions207,738 4,883 (2,306)210,315 States and Political Subdivisions288,247 477 (17,981)270,743 
Corporate NotesCorporate Notes29,000 473 (161)29,312 Corporate Notes73,750 51 (2,871)70,930 
Total Debt SecuritiesTotal Debt Securities$774,236 $11,315 $(5,519)$780,032 Total Debt Securities$1,022,894 $1,336 $(42,189)$982,041 
1310

Table of Contents
CARTER BANKSHARES, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
NOTE 3 – INVESTMENT SECURITIES (continued)
December 31, 2021
(Dollars in Thousands)(Dollars in Thousands)December 31, 2020(Dollars in Thousands)Amortized
Cost
Gross
Unrealized
Gains
Gross
Unrealized
Losses
Fair Value
Amortized
Cost
Gross
Unrealized
Gains
Gross
Unrealized
Losses
Fair Value
U.S. Treasury SecuritiesU.S. Treasury Securities$4,442 $— $(29)$4,413 
U.S. Government Agency SecuritiesU.S. Government Agency Securities3,475 — 3,478 
Residential Mortgage-Backed SecuritiesResidential Mortgage-Backed Securities$44,057 $1,008 $(341)$44,724 Residential Mortgage-Backed Securities112,118 76 (2,181)110,013 
Commercial Mortgage-Backed SecuritiesCommercial Mortgage-Backed Securities5,194 253 5,447 Commercial Mortgage-Backed Securities4,155 53 (40)4,168 
Asset Backed SecuritiesAsset Backed Securities133,672 884 (999)133,557 Asset Backed Securities82,119 49 (305)81,863 
Collateralized Mortgage ObligationsCollateralized Mortgage Obligations212,751 6,007 (399)218,359 Collateralized Mortgage Obligations287,734 2,190 (2,310)287,614 
Small Business AdministrationSmall Business Administration99,604 346 (805)99,145 Small Business Administration108,643 879 (608)108,914 
States and Political SubdivisionsStates and Political Subdivisions239,251 13,490 (119)252,622 States and Political Subdivisions257,810 6,344 (1,952)262,202 
Corporate NotesCorporate Notes24,250 582 (7)24,825 Corporate Notes59,750 375 (390)59,735 
Total Debt SecuritiesTotal Debt Securities$758,779 $22,570 $(2,670)$778,679 Total Debt Securities$920,246 $9,969 $(7,815)$922,400 
The Company did 0tnot have securities classified as held-to-maturity at March 31, 20212022 or December 31, 2020.2021.
The following table shows the composition of gross and net realized gains and losses for the periods presented:
Three Months Ended March 31,Three Months Ended March 31,
(Dollars in Thousands)(Dollars in Thousands)20212020(Dollars in Thousands)20222021
Proceeds from Sales of Securities Available-for-SaleProceeds from Sales of Securities Available-for-Sale$64,870 $54,502 Proceeds from Sales of Securities Available-for-Sale$4,921 $64,870 
Gross Realized GainsGross Realized Gains$3,629 $1,217 Gross Realized Gains$— $3,629 
Gross Realized LossesGross Realized Losses(19)(3)Gross Realized Losses(24)(19)
Net Realized Gains3,610 1,214 
Net Realized (Losses) GainsNet Realized (Losses) Gains(24)3,610 
Tax ImpactTax Impact$758 $255 Tax Impact$(5)$758 
Gains or losses are recognized in earnings on the trade date using the amortized cost of the specific security sold. The net realized (losses) gains above reflect reclassification adjustments in the calculation of other comprehensive income.Other Comprehensive Loss. The net realized (losses) gains are included in noninterest income as (losses) gains on sales of securities, net in the Consolidated Statements of Income. The tax impact is included in income tax provision in the Consolidated Statements of Income.
The amortized cost and fair value of available-for-sale debt securities are shown below by contractual maturity as of the date presented. Expected maturities may differ from contractual maturities if borrowers have the right to call or prepay obligations with or without call or prepayment penalties. Securities not due at a single maturity date are shown separately.
March 31, 2021March 31, 2022
(Dollars in Thousands)(Dollars in Thousands)Amortized
Cost
Fair
Value
(Dollars in Thousands)Amortized
Cost
Fair
Value
Due in One Year or LessDue in One Year or Less$1,088 $1,102 Due in One Year or Less$400 $401 
Due after One Year through Five YearsDue after One Year through Five Years4,115 4,111 Due after One Year through Five Years17,407 17,053 
Due after Five Years through Ten YearsDue after Five Years through Ten Years132,913 133,553 Due after Five Years through Ten Years221,217 213,602 
Due after Ten YearsDue after Ten Years208,396 210,178 Due after Ten Years213,959 201,169 
Residential Mortgage-Backed SecuritiesResidential Mortgage-Backed Securities33,348 33,454 Residential Mortgage-Backed Securities122,266 115,722 
Commercial Mortgage-Backed SecuritiesCommercial Mortgage-Backed Securities5,181 5,285 Commercial Mortgage-Backed Securities44,302 43,645 
Collateralized Mortgage ObligationsCollateralized Mortgage Obligations252,219 254,850 Collateralized Mortgage Obligations316,798 305,009 
Asset Backed SecuritiesAsset Backed Securities136,976 137,499 Asset Backed Securities86,545 85,440 
Total Securities$774,236 $780,032 
Total Debt SecuritiesTotal Debt Securities$1,022,894 $982,041 
At March 31, 20212022 and December 31, 2020,2021, there were no holdings of securities of any one issuer, other than those securities issued by or collateralized by the U.S. Government and its Agencies, in an amount greater than 10% of shareholders’ equity. The carrying value of securities pledged for various regulatory and legal requirements was $153.7$164.6 million at March 31, 20212022 and $146.0$178.6 million at December 31, 2020.2021.
1411

Table of Contents
CARTER BANKSHARES, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
NOTE 3 – INVESTMENT SECURITIES (continued)
Available-for-sale securities with unrealized losses at March 31, 20212022 and December 31, 2020,2021, aggregated by investment category and length of time the individual securities have been in a continuous unrealized loss position, were as follows:
March 31, 2021March 31, 2022
Less Than 12 Months12 Months or MoreTotalLess Than 12 Months12 Months or MoreTotal
(Dollars in Thousands)(Dollars in Thousands)Number
of
Securities
Fair
Value
Unrealized
Losses
Number
of
Securities
Fair
Value
Unrealized
Losses
Number
of
Securities
Fair
Value
Unrealized
Losses
(Dollars in Thousands)Number
of
Securities
Fair
Value
Unrealized
Losses
Number
of
Securities
Fair
Value
Unrealized
Losses
Number
of
Securities
Fair
Value
Unrealized
Losses
U.S. Treasury SecuritiesU.S. Treasury Securities$18,609 $(654)— $— $— $18,609 $(654)
U.S. Government Agency SecuritiesU.S. Government Agency Securities$2,360 $(94)$$$2,360 $(94)U.S. Government Agency Securities3,237 (253)— — — 3,237 (253)
Residential Mortgage-Backed SecuritiesResidential Mortgage-Backed Securities20,574 (197)34 (1)10 20,608 (198)Residential Mortgage-Backed Securities37 105,273 (5,886)10,137 (663)44 115,410 (6,549)
Commercial Mortgage-Backed SecuritiesCommercial Mortgage-Backed Securities13,340 (467)51 16,557 (343)59 29,897 (810)
Asset Backed SecuritiesAsset Backed Securities13,332 (117)19 41,825 (453)25 55,157 (570)Asset Backed Securities26 64,279 (775)17,161 (337)34 81,440 (1,112)
Collateralized Mortgage ObligationsCollateralized Mortgage Obligations18 65,912 (1,168)21,246 (172)27 87,158 (1,340)Collateralized Mortgage Obligations94 262,649 (11,055)12 24,932 (786)106 287,581 (11,841)
Small Business AdministrationSmall Business Administration10,484 (153)78 51,817 (697)84 62,301 (850)Small Business Administration13,725 (66)4,302 (52)12 18,027 (118)
States and Political SubdivisionsStates and Political Subdivisions49 70,861 (2,206)1,951 (100)52 72,812 (2,306)States and Political Subdivisions140 231,573 (16,129)13 13,295 (1,852)153 244,868 (17,981)
Corporate NotesCorporate Notes9,590 (161)9,590 (161)Corporate Notes20 66,264 (2,736)2,365 (135)21 68,629 (2,871)
Total Debt SecuritiesTotal Debt Securities91 $193,113 $(4,096)112 $116,873 $(1,423)203 $309,986 $(5,519)Total Debt Securities341 $778,949 $(38,021)95 $88,749 $(4,168)436 $867,698 $(42,189)
December 31, 2020December 31, 2021
Less Than 12 Months12 Months or MoreTotalLess Than 12 Months12 Months or MoreTotal
(Dollars in Thousands)(Dollars in Thousands)Number
of
Securities
Fair
Value
Unrealized
Losses
Number
of
Securities
Fair
Value
Unrealized
Losses
Number
of
Securities
Fair
Value
Unrealized
Losses
(Dollars in Thousands)Number
of
Securities
Fair
Value
Unrealized
Losses
Number
of
Securities
Fair
Value
Unrealized
Losses
Number
of
Securities
Fair
Value
Unrealized
Losses
U.S. Treasury SecuritiesU.S. Treasury Securities2$4,413 $(29)$— $— 2$4,413 $(29)
U.S. Government Agency SecuritiesU.S. Government Agency Securities11,733 — — — 11,733 — 
Residential Mortgage-Backed SecuritiesResidential Mortgage-Backed Securities7$21,109 $(339)3$40 $(2)10$21,149 $(341)Residential Mortgage-Backed Securities3095,749 (2,030)78,706 (151)37104,455 (2,181)
Commercial Mortgage-Backed SecuritiesCommercial Mortgage-Backed Securities11,987 (40)— — 11,987 (40)
Asset Backed SecuritiesAsset Backed Securities1123,653 (219)2761,599 (780)3885,252 (999)Asset Backed Securities1744,095 (129)1021,895 (176)2765,990 (305)
Collateralized Mortgage ObligationsCollateralized Mortgage Obligations1348,318 (212)1438,615 (187)2786,933 (399)Collateralized Mortgage Obligations50157,630 (1,945)1124,849 (365)61182,479 (2,310)
Small Business AdministrationSmall Business Administration710,444 (53)7347,371 (752)8057,815 (805)Small Business Administration1118,813 (235)5319,630 (373)6438,443 (608)
States and Political SubdivisionsStates and Political Subdivisions1212,558 (119)01212,558 (119)States and Political Subdivisions5688,746 (1,503)87,874 (449)6496,620 (1,952)
Corporate NotesCorporate Notes12,493 (7)012,493 (7)Corporate Notes1029,683 (317)12,427 (73)1132,110 (390)
Total Debt SecuritiesTotal Debt Securities51$118,575 $(949)117$147,625 $(1,721)168$266,200 $(2,670)Total Debt Securities178$442,849 $(6,228)90$85,381 $(1,587)268$528,230 $(7,815)
The Company adopted Topic 326, Financial Instruments—Credit Losses (Topic 326) on January 1, 2021 and did 0tnot record an allowance for credit losses, (“ACL”), on its investment securities during the quarter ended March 31, 20212022 as the Company did 0tnot have securities classified as held-to-maturity at March 31, 2021.2022. The Company regularly reviews debt securities for expected credit loss using both qualitative and quantitative criteria, as necessary, based on the composition of the portfolio at period end.
Securities are evaluated for other-than-temporaryother than temporary impairment, (“OTTI”), quarterly and more frequently if economic or market concerns warrant. Consideration is given to the length of time and the extent to which the fair value has been less than cost, the financial condition and near-term prospects of the issuer, the credit quality of the issuer, and whether the Company intends to sell the security or may be required to sell the security prior to maturity. The Company has reviewed all securities for OTTI.
As of March 31, 20212022 and December 31, 2020,2021, no OTTI has been identified for any investment securities in our portfolio. We do not believe any individual unrealized loss as of March 31, 20212022 represents an OTTI. At March 31, 2021,2022, there were 203436 securities in an unrealized loss position and at December 31, 2020,2021, there were 168268 securities in an unrealized loss position. The unrealized losses on debt securities were primarily attributable to changes in interest rates and not related to the credit quality of these securities. All debt securities are determined to be investment grade and are paying principal and interest according to the contractual terms of the security. We generally do not intend to sell and it is not more likely than not that we will be required to sell any of the securities in an unrealized loss position before recovery of their amortized cost.
1512

Table of Contents
CARTER BANKSHARES, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
NOTE 4 – LOANS AND LOANS HELD-FOR-SALE
The composition of the loan portfolio by dollar amount is shown in the table below:
(Dollars in Thousands)March 31, 2021December 31, 2020
Commercial
Commercial Real Estate$1,384,541 $1,453,799 
Commercial and Industrial460,264 557,164 
Total Commercial Loans1,844,805 2,010,963 
Consumer
Residential Mortgages414,507 472,170 
Other Consumer49,516 57,647 
Total Consumer Loans464,023 529,817 
Construction289,661 406,390 
Other373,386 0 
Total Portfolio Loans (1)
$2,971,875 $2,947,170 
(1) Refer to Note 1, Basis of Presentation for details of reclassification of our portfolio segments related to the adoption of ASU 2016-13 Financial Instruments - Credit Losses (Topic 326): Measurement of Credit Losses on Financial Instruments.
We attempt to limit our exposure to credit risk by diversifying our loan portfolio by segment, geography, collateral and industry and actively managing concentrations. When concentrations exist in certain segments, this risk is mitigated by reviewing the relevant economic indicators and internal risk rating trends and through stress testing of the loans in these segments. The Company has specific loan segment limits in its loan policy. Total commercial real estate balances should not exceed the combination of 300% of total risk based capital and growth in excess of 50% over the previous thirty-six months and construction loan balances should not exceed 100% of total risk based capital. Investment real estate property types and purchased loan programs have individual dollar limits that should not be exceeded in the portfolio. In addition, there are specific limits in place for various categories of real estate loans with regards to loan-to-value ratios, loan terms, and amortization periods.
Unsecured loans pose higher risk for the Company due to the lack of a well-defined secondary source of repayment. Unsecured loans are reserved for the best quality customers with well-established businesses, operate with low financial and operating leverage and demonstrate an ability to clear the outstanding balance on lines of credit for at least thirty consecutive days annually. The repayment capacity of the borrower should exceed the policy and guidelines for secured loans. If the borrower is unable to comply with this requirement and the Company is willing to renew the credit facility, the line should be secured and/or begin amortization.
The Company provides deferrals to customers under Section 4013 of the CARES Act and regulatory interagency statements on loan modifications, which suspends the requirement to categorize these deferrals as TDRs. The Part I program was launched in March 2020 and expired at the end of August 2020. The deferrals in Part I typically provided deferral of both principal and interest through the expiry. The Part II program was launched in July 2020 and expired at the end of December 2020. The deferrals in this program were needs based and required the collection of updated financial information and in certain situations, the validation of liquidity to support the business. Prior to the extension of the CARES Act, the Company launched the Part III program that offered borrowers in the Part II program an extension of deferrals through June 2021. For those borrowers who opted into the Part III program, they are required to provide monthly financial statements and remit payments on a quarterly basis based on excess cash flows, if any, up to their otherwise contractual payment. The majority of deferrals in the Part III program are principal only deferrals. At the end of the deferral period, for term loans, payments will be applied to accrued interest first and will resume principal payments once accrued interest is current. Deferred principal will be due at maturity. For interest only loans, such as lines of credit, deferred interest will be due at maturity.
As of March 31, 2021, we had 92 total customers opt for deferrals under Part III of the program, which continues through June 30, 2021, with an aggregate principal balance of $407.0 million, or 13.7%, of total portfolio loans and a weighted average deferment period of 2.9 months.
16

Table of Contents
CARTER BANKSHARES, INC.
NOTES TO UNAUDITED CONSOLIDATED FINANCIAL STATEMENTS
NOTE 4 – LOANS AND LOANS HELD-FOR-SALE (continued)
In connection with our adoption of Topic 326, we made changes to our loan portfolio segments to align with the methodology applied in determining the allowance under CECL. Our new segmentation breaks out Other loans from our original loan segments: Commercial Real Estate, (“CRE”), Commercial and Industrial, (“C&I”), Construction and Residential Mortgages. At March 31, 2021, other loans totaled $373.4 million consisting of loans that would otherwise have been included in the following loan segments: $136.3 million of CRE, $77.8 million of C&I, $49.6 million of Residential Mortgages and $109.7 million of Construction. This segment of loans includes unique risk attributes considered inconsistent with current underwriting standards. The analysis applied to the Other loans segment resulted in an increase in current expected credit losses of $51.3 million.
Net deferred costs included in the portfolio balances above were $3.2 million and $3.0 million at March 31, 2021 and December 31, 2020, respectively. Discounts on purchased 1-4 family loans included in the portfolio balances above were $212 thousand and $219 thousand at March 31, 2021 and December 31, 2020, respectively.
Mortgage loans held-for-sale were $32.7 million and $25.4 million as of March 31, 2021 and December 31, 2020, respectively. In addition to mortgage loans held-for-sale, the Company had $9.4 million and $9.8 million in loans held-for-sale in connection with sale of bank branches at March 31, 2021 and December 31, 2020, respectively, that are expected to close in the second quarter of 2021.
(Dollars in Thousands)March 31, 2022December 31, 2021
Commercial
Commercial Real Estate$1,343,206 $1,323,252 
Commercial and Industrial345,345 345,376 
Total Commercial Loans1,688,551 1,668,628 
Consumer
Residential Mortgages483,382 457,988 
Other Consumer43,288 44,666 
Total Consumer Loans526,670 502,654 
Construction321,190 282,947 
Other357,593 357,900 
Total Portfolio Loans$2,894,004 $2,812,129 
Loans Held-for-Sale196 228 
Total Loans$2,894,200 $2,812,357 
Troubled Debt Restructurings (“TDR”)
The following table summarizes the Company’s TDRs as of the dates presented:
March 31, 2021December 31, 2020
(Dollars in Thousands)Performing
Loans
Nonperforming
Loans
Total
TDRs
Performing
Loans
Nonperforming
Loans
Total
TDRs
Commercial
Commercial Real Estate$6,131 $21,306 $27,437 $6,151 $21,667 $27,818 
Commercial and Industrial
Total Commercial TDRs6,131 21,306 27,437 6,151 21,667 27,818 
Consumer
Residential Mortgages50,618 50,618 
Other Consumer
Total Consumer TDRs0 0 0 50,618 0 50,618 
Construction549 3,319 3,868 52,481 3,319 55,800 
Other99,970 99,970 
Total TDRs(1)
$106,650 $24,625 $131,275 $109,250 $24,986 $134,236 
(1) Refer to Note 1, Basis of Presentation for details of reclassification of our portfolio segments related to the adoption of ASU 2016-13 Financial Instruments - Credit Losses (Topic 326): Measurement of Credit Losses on Financial Instruments.
March 31, 2022December 31, 2021
(Dollars in Thousands)Performing
TDRs
Nonperforming
TDRs
Total
TDRs
Performing
TDRs
Nonperforming
TDRs
Total
TDRs
Commercial
Commercial Real Estate$2,239 $3,014 $5,253 $2,679 $2,742 $5,421 
Commercial and Industrial11 — 11 14 — 14 
Total Commercial TDRs2,250 3,014 5,264 2,693 2,742 5,435 
Consumer
Residential Mortgages— — — — — — 
Other Consumer— — — — — — 
Total Consumer TDRs      
Construction— 808 808 527 808 1,335 
Other169,228 — 169,228 169,372 — 169,372 
Total TDRs$171,478 $3,822 $175,300 $172,592 $3,550 $176,142 
In order to maximize the collection of loan balances, the Company evaluates troubled loan accounts on a case-by-case basis to determine if a loan modification would be appropriate. Loan modifications may be utilized when there is a reasonable chance that an appropriate modification would allow our client to continue servicing the debt. A loan is a TDR if both of the following exist: 1) the debtor is experiencing financial difficulties, and 2) a creditor has granted a concession to the debtor that it would not normally grant. Nonaccrual loans that are modified can be placed back on accrual status when both principal and interest are current and it is probable that the BankCompany will be able to collect all amounts due (both principal and interest) according to the terms of the loan agreement. As of March 31, 2021,2022, there were minimal commitments to lend additional funds for loans identified as TDRs.
TDRs decreased $3.0$0.9 million, or 2.2%0.5% to $131.3$175.3 million at March 31, 20212022 compared to December 31, 2020. The Bank received $2.9 million of pay-downs and had 0 new additions for2021. During the quarterthree months ended March 31, 2021.2022, the Company had 1 new TDR totaling $0.3 million in the commercial real estate segment, offset by $1.2 million of principal pay-downs. This new TDR loan was restructured with enhanced payment terms as a result of a forbearance agreement. TDRs of $24.6$3.8 million and $25.0$3.6 million were nonaccrual as of March 31, 20212022 and December 31, 2020, respectively.2021, respectively, were loans modified as TDRs that experienced a payment default subsequent to the rework date and were classified as nonperforming. During the three months ended March 31, 2021,2022, the BankCompany modified no loans that constituted a TDR that had minimalsignificant commitments to lend additional funds. The Bank had one consumer automobile loan modified as a TDR during the three months ended March 31, 2020. The customer was experiencing financial difficulties, but sold the vehicle and the proceeds from that sale were applied to the loan balance. The remaining balance was charged-off, but the loan has been re-amortized for the customer to repay the balance by the end of 2021.
1713

Table of Contents
CARTER BANKSHARES, INC.
NOTES TO UNAUDITED CONSOLIDATED FINANCIAL STATEMENTS
NOTE 4 – LOANS AND LOANS HELD-FOR-SALE (continued)
There were 0no TDR payment defaults during the three months ended March 31, 2022 or March 31, 2021. For purposes of this disclosure, a TDR payment default occurs when, within 12 months of the original TDR modification, either a full or partial charge-off occurs or a TDR becomes 90 days or more past due. At March 31, 2021 and December 31, 2020, we had 0 and $25.0 million, respectively, in loans modified as TDR’s that had experienced a payment default subsequent to the rework date and were classified as nonperforming.
The specific reserve portion of the ACL on TDRs, if required, is determined by discounting the restructured cash flow at the original effective rate of the loan before modification or is based on the fair value of the collateral less cost to sell, if repayment of the loan is collateral dependent. If the resulting amount is less than the recorded book value, the Company either establishes a valuation allowance as a component of the ACL or charges off the individually evaluated loan balance if it determines that such amount is a confirmedquantifiable loss. This method is used consistently for all segments of the portfolio.

The following table presents nonperforming assets as of March 31, 2021 and December 31, 2020.the dates presented:
Nonperforming AssetsNonperforming Assets
(Dollars in Thousands)(Dollars in Thousands)March 31, 2021December 31, 2020(Dollars in Thousands)March 31, 2022December 31, 2021
Nonperforming AssetsNonperforming AssetsNonperforming Assets
Nonaccrual loansNonaccrual loans$7,331 $7,018 Nonaccrual loans$3,475 $3,847 
Nonaccrual TDRsNonaccrual TDRs24,625 24,986 Nonaccrual TDRs3,822 3,550 
Total Nonaccrual LoansTotal Nonaccrual Loans31,956 32,004 Total Nonaccrual Loans7,297 7,397 
OREO14,031 15,722 
Other Real Estate Owned, or (“OREO”)Other Real Estate Owned, or (“OREO”)11,253 10,916 
Total Nonperforming AssetsTotal Nonperforming Assets$45,987 $47,726 Total Nonperforming Assets$18,550 $18,313 
As of March 31, 20212022 and December 31, 2020, we2021, the Company had $677$854.9 thousand and $67$254.0 thousand, respectively, of residential real estate in the process of foreclosure. We also had $107$24.7 thousand at March 31, 20212022 and $109$62.0 thousand at December 31, 20202021 in residential real estate included in other real estate owned (“OREO”).OREO.
NOTE 5 – ALLOWANCE FOR CREDIT LOSSES
The Company maintains an ACL at a level determined to be adequate to absorb estimated expected probable incurredcredit losses associated with the Company’s financial instruments over the life of loans inherent in the loan portfoliothose instruments as of the balance sheet date. Refer to Note 1, Basis of Presentation for details of reclassification of our portfolio segments related to the adoption of ASU 2016-13 Financial Instruments - Credit Losses (Topic 326): Measurement of Credit Losses on Financial Instrument. The Company develops and documents a systematic ACL methodology based on the following portfolio segments: 1) CRE, 2) C&I, 3) Residential Mortgages, 4) Other Consumer, 5) Construction and 6) Other. The Company’s loan portfolio is segmented by homogeneous loan types that behave similarly to economic cycles. The segmentation in the CECLcurrent expected credit losses, (“CECL”), model is different from the segmentation in the Incurred Loss model. The following is a discussion of the key risks by portfolio segment that management assesses in preparing the ACL.
CRE loans are secured by commercial purpose real estate, including both owner occupied properties and investment properties, for various purposes such as hotels, strip malls and apartments. Operations of the individual projects as well as global cash flows of the debtors are the primary sources of repayment for these loans. The condition of the local economy is an important indicator of risk, but there are also more specific risks depending on the collateral type as well as the business.
C&I loans are made to operating companies or manufacturers for the purpose of production, operating capacity, accounts receivable, inventory or equipment financing. Cash flow from the operations of the borrower is the primary source of repayment for these loans. The condition of the local economy is an important indicator of risk, but there are also more specific risks depending on the industry of the borrower. Collateral for these types of loans often do not have sufficient value in a distressed or liquidation scenario to satisfy the outstanding debt. These loans are also made to local and state municipalities for various purposes including refinancing existing obligations, infrastructure up-fit and expansion, or to purchase new equipment. These loans may be secured by general obligations from the municipal authority or revenues generated by infrastructure and equipment financed by the Company. The primary repayment source for these loans include the tax base of the municipality, specific revenue streams related to the infrastructure financed, and other business operations of the municipal authority. The health and stability of state and local economies directly impacts each municipality’s tax basis and are important indicators of risk for this segment. The ability of each municipality to increase taxes and fees to offset debt service requirements give this type of loan a very low risk profile in the continuum of the Company’s loan portfolio.
18

Table of Contents
CARTER BANKSHARES, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
NOTE 5 – ALLOWANCE FOR CREDIT LOSSES (continued)
Residential Mortgages are loans secured by first and second liens such as home equity loans, home equity lines of credit and 1-4 family residential mortgages, including purchase money mortgages. The primary source of repayment for these loans is the income and assets of the borrower. The condition of the local economy, in particular the unemployment rate, is an important indicator of
14

Table of Contents
CARTER BANKSHARES, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
NOTE 5 – ALLOWANCE FOR CREDIT LOSSES (continued)
risk for this segment. The state of the local housing market can also have a significant impact on this segment because low demand and/or declining home values can limit the ability of borrowers to sell a property and satisfy the debt.
Other Consumer loans are made to individuals and may be either secured by assets other than 1-4 family residences or unsecured. This segment includes auto loans and unsecured loans and lines. The primary source of repayment for these loans is the income and assets of the borrower. The condition of the local economy, in particular the unemployment rate, is an important indicator of risk for this segment. The value of the collateral, if there is any, is less likely to be a source of repayment due to less certain collateral values.
Construction loans include both commercial and consumer. Commercial loans are made to finance construction of buildings or other structures, as well as to finance the acquisition and development of raw land for various purposes. While the risk of these loans is generally confined to the construction period, if there are problems, the project may not be completed, and as such, may not provide sufficient cash flow on its own to service the debt or have sufficient value in a liquidation to cover the outstanding principal. The condition of the local economy is an important indicator of risk, but there are also more specific risks depending on the type of project and the experience and resources of the developer. Consumer loans are made for the construction of residential homes for which a binding sales contract exists and generally are for a period of time sufficient to complete construction. Residential construction loans to individuals generally provide for the payment of interest only during the construction phase. Credit risk for residential real estate construction loans can arise from construction delays, cost overruns, failure of the contractor to complete the project to specifications and economic conditions that could impact demand for or supply of the property being constructed.
Other loans include unique risk attributes considered inconsistent with our current underwriting standards. The ACL reserve for the Other segment is based on a discounted cash flow methodology and reserves will fluctuate based on expected cash flow changes in the future. These inconsistencies may include, but are not limited to i) transaction and/or relationship sizes that exceed limits established in 2018, ii) overreliance on secondary, tertiary or guarantor cash flow, iii) land acquisition loans without a defined source of amortization, and iv) loan structures on operating lines of credit dependent on the value of real estate rather than trading assets. Management continuously assesses underwriting standards, but significantly enhanced these standards in 2018. Our model is based on our best estimate of facts known with the most current information. TheCertain portions of the CECL model was developedare inherently subjective and include, but are not limited to estimates with subjective assumptions that may cause volatility driven by the following key factors:respect to: prepayment speeds, the timing of contractual payments,prepayments, potential losses given default, discount rate,rates and the timing of future cash flows. Management utilizes widely published economic forecasts as wellthe basis for the regression analysis used to estimate the probability of default in the baseline model. The peaks and troughs of these forecasts serve as guardrails for potential subjective adjustments. In addition to considering the outcomes based on the range of forecasts, management recognizes that the assumptions used in economic forecasts may not perfectly align with our market area, risk profile or unique attributes of our portfolio along with other factors. The discount rate is reflectiveimportant considerations. Severe changes in forecasts can also create significant variability and management must assess not only the absolute balance of reserves but also consider the appropriateness of the inherit risk invelocity of change. Therefore, management developed a framework to assess the Other segment. A significant change in these assumptions could cause a significant impacttolerance and reasonableness of the CECL modeling process by challenging certain elements of the forecasts, when appropriate. These outcomes, known as “challenger models,” provide opportunities to examine and subjectively adjust the model causing volatility. Management reviews theCECL model output for appropriateness and subjectively makes adjustments as needed.are designed to be counter cyclical, thereby reducing variability.
Credit Quality Indicators:
The Company’s portfolio grading analysis estimates the capability of the borrower to repay the contractual obligations of the loan agreements as scheduled or at all. The Company’s internal credit risk grading system is based on debt service coverage, collateral values and other subjective factors. Mortgage and consumer loans are defaulted to a pass grade until a loan migrates to past due status.
The Company has a loan review policy and annual scope report that details the level of loan review for commercial loans in a given year. Primary objectives of loan reviews include the identification of emerging risks and patterns that might influence potential future losses. In concert with significant enhancements to the underwriting process, the scope ofThe annual loan review has been broadened since 2019 to include assurance testingprovides the Credit Risk Committee with respect to the accuracyan independent analysis of the underwriting function.following: 1) credit quality of the loan portfolio, 2) compliance with the loan policy, 3) adequacy of documentation in credit files and 4) validity of risk ratings. Since 2020 and continuing into 2021,2022, the Company used a fourfive step approach for loan review in the following categories:
A reviewIndividual reviews of the largest twenty pass-ratedtop 20 large loan relationships which represents approximately a quarter of total loans;
A sampling of new loans originated to include an examination of the evidence of appropriate approval, adherence to loan policy and the completeness and accuracy of the analysis contained in the approval document;
A sampling of Large Loan Relationships (“LLRs”), which are defined as any individual commercial loan relationships withor aggregate exposure of at least $2commercial relationship totaling $2.0 million that are not part of the top twenty review; andor more;

1915

Table of Contents
CARTER BANKSHARES, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
NOTE 5 – ALLOWANCE FOR CREDIT LOSSES (continued)
Concentration focusA sampling of small LLRs, which are defined as individual commercial loans or relationships with aggregate exposure of $2.0 million or more but not included in the top twenty LLRs;

A sampling review of Credit Risk Committee modifications, including new and existing loans to provide perspective on the appropriateness of the modification in relation to established policies and procedures;

A sampling review of non-organic commercial loans and those commercial loans approved outside of the Credit Risk Committee; and
Focus reviews of identified segments that represent concentrationoffice and land development to evaluate segment risk represented by collateral types including but not limited to hospitality, multifamily and retail with the goal of examining patterns of loss history, document exceptions, policy exceptions and emerging trends in risk characteristics.rather than individual loan risk. Focus reviews are performed annually on a rotational basis.
The Company’s internally assigned grades are as follows:
Pass – The Company uses six grades of pass. Generally, a pass rating indicates that the loan is currently performing and is of high quality.
Special Mention – Assets with potential weaknesses that warrant management’s close attention and if left uncorrected, these potential weaknesses may result in deterioration of the repayment prospects for the asset or in the institutionsinstitution’s credit position at some future date. Special mention assets are not adversely classified and do not expose an institution to sufficient risk to warrant classified classification.
Substandard – Assets that are inadequately protected by the current sound worth and paying capacity of the obligor or by the collateral pledged, if any. Assets so classified have a well-defined weakness, or weaknesses that jeopardize the liquidation of the debt. Such assets are characterized by the distinct possibility that the institution will sustain some loss if the deficiencies are not corrected.
Doubtful – Assets with all the weaknesses inherent in one classified substandard with the added characteristic that the weaknesses make collection or liquidation in full, on the basis of currently known facts, conditions, and values, highly questionable and improbable.
Loss – Assets considered of such little value that its continuance on the books is not warranted. This classification does not mean that the asset has absolutely no recovery or salvage value, but rather it is not practical or desirable to defer writing off this basically worthless asset even though partial recovery may be affected in the future.
The ability of borrowers to repay commercial loans is dependent upon the success of their business and general economic conditions. Due to the greater potential for loss within our commercial portfolio, we monitor the commercial loan portfolio through an internal risk rating system. Loan risk ratings are assigned based upon the creditworthiness of the borrower and are reviewed on an ongoing basis according to our internal policies. Loans rated special mention or substandard have potential or well-defined weaknesses not generally found in high quality, performing loans, and require attention from management to limit loss.
20
16

Table of Contents
CARTER BANKSHARES, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
NOTE 5 – ALLOWANCE FOR CREDIT LOSSES (continued)
The following table presents loan balances by year of origination and internally assigned risk rating for our portfolio segments as of March 31, 2021:the periods presented:
March 31, 2022
Risk RatingRisk Rating
(Dollars in Thousands)(Dollars in Thousands)202120202019201820172016 and PriorRevolvingTotal(Dollars in Thousands)202220212020201920182017 and PriorRevolvingTotal
Commercial Real EstateCommercial Real EstateCommercial Real Estate
PassPass$37,319$171,101 $210,835$319,788$118,743$369,614$76,261$1,303,661Pass$57,112 $201,879 $161,037 $206,487 $262,968 $408,942 $36,672 $1,335,097 
Special MentionSpecial Mention008,1433,070968012,181Special Mention— 226 — — — 4,526 — 4,752 
SubstandardSubstandard23621,6334,56034,9417,329068,699Substandard— — — 308 2,705 344 — 3,357 
Total Commercial Real EstateTotal Commercial Real Estate$37,555$171,101 $232,468$332,491$156,754$377,911$76,261$1,384,541Total Commercial Real Estate$57,112 $202,105 $161,037 $206,795 $265,673 $413,812 $36,672 $1,343,206 
Commercial and IndustrialCommercial and IndustrialCommercial and Industrial
PassPass$17,609 $71,032 $16,918$29,984$24,947$287,350$11,101$458,941Pass$18,555 $50,907 $47,379 $17,226 $32,494 $165,618 $5,263 $337,442 
Special MentionSpecial Mention17 01500032Special Mention— — — — — — 
SubstandardSubstandard253 8810001571,291Substandard— 10 58 4,885 2,800 138 7,897 
Total Commercial and IndustrialTotal Commercial and Industrial$17,609 $71,302 $17,799$29,999$24,947$287,350$11,258$460,264Total Commercial and Industrial$18,555 $50,917 $47,385 $17,284 $37,385 $168,418 $5,401 $345,345 
Residential MortgagesResidential MortgagesResidential Mortgages
PassPass$23,306 $104,594 $93,203$107,169$11,615$58,158$11,000$409,045Pass$21,999 $171,931 $86,745 $57,914 $76,535 $48,590 $15,216 $478,930 
Special MentionSpecial Mention0007640764Special Mention— — — — 437 543 — 980 
SubstandardSubstandard1,0851,3942281,99104,698Substandard— — — 1,003 679 1,790 — 3,472 
Total Residential MortgagesTotal Residential Mortgages$23,306 $104,594 $94,288$108,563$11,843$60,913$11,000$414,507Total Residential Mortgages$21,999 $171,931 $86,745 $58,917 $77,651 $50,923 $15,216 $483,382 
Other ConsumerOther ConsumerOther Consumer
PassPass$1,684 $15,626 $2,450$1,032$325$27,922$332$49,371Pass$4,570 $7,981 $9,240 $692 $357 $20,052 $339 $43,231 
Special MentionSpecial Mention500005Special Mention— — — — — — — — 
SubstandardSubstandard23734000140Substandard— 10 14 27 — 57 
Total Other ConsumerTotal Other Consumer$1,684 $15,630 $2,478$1,105$365$27,922$332$49,516Total Other Consumer$4,570 $7,991 $9,242 $706 $361 $20,079 $339 $43,288 
ConstructionConstructionConstruction
PassPass$27,306 $83,356 $116,456$15,532$8,924$6,151$25,734$283,459Pass$6,853 $163,951 $91,596 $11,854 $15,822 $17,730 $11,890 $319,696 
Special MentionSpecial Mention185004460631Special Mention— — — — — 74 — 74 
SubstandardSubstandard108 3,474981,74115005,571Substandard— — 440 — 95 885 — 1,420 
Total ConstructionTotal Construction$27,306 $83,464 $120,115$15,630$10,665$6,747$25,734$289,661Total Construction$6,853 $163,951 $92,036 $11,854 $15,917 $18,689 $11,890 $321,190 
OtherOtherOther
PassPass$$$0$0$3,544$0$1,090$4,634Pass$— $— $— $— $— $185,132 $— $185,132 
Special MentionSpecial Mention00119,38961,6830181,072Special Mention— — — — — 3,233 — 3,233 
SubstandardSubstandard089,05548,52450,1010187,680Substandard— — — — 87,329 81,899 — 169,228 
Total Other LoansTotal Other Loans$0$0$0$89,055$171,457$111,784$1,090$373,386Total Other Loans$ $ $ $ $87,329 $270,264 $ $357,593 
Total Loans
Total Portfolio LoansTotal Portfolio Loans
PassPass$107,224 $445,709 $439,862$473,505$168,098$749,195$125,518$2,509,111Pass$109,089 $596,649 $395,997 $294,173 $388,176 $846,064 $69,380 $2,699,528 
Special MentionSpecial Mention17 1908,158122,45963,8610194,685Special Mention— 226 — — 443 8,376 — 9,045 
SubstandardSubstandard236 365 27,09695,18085,47459,571157268,079Substandard— 20 448 1,383 95,697 87,745 138 185,431 
Total Loans$107,460$446,091 $467,148$576,843$376,031$872,627$125,675$2,971,875
Total Portfolio LoansTotal Portfolio Loans$109,089 $596,895 $396,445 $295,556 $484,316 $942,185 $69,518 $2,894,004 
2117

Table of Contents
CARTER BANKSHARES, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
NOTE 5 – ALLOWANCE FOR CREDIT LOSSES (continued)
December 31, 2021
Risk Rating
(Dollars in Thousands)202120202019201820172016 and PriorRevolvingTotal
Commercial Real Estate
Pass$195,441 $165,100 $215,575 $292,857 $115,024 $292,197 $38,382 $1,314,576 
Special Mention229 — — — 4,205 826 — 5,260 
Substandard— — 314 2,742 215 145 — 3,416 
Total Commercial Real Estate$195,670 $165,100 $215,889 $295,599 $119,444 $293,168 $38,382 $1,323,252 
Commercial and Industrial
Pass$55,173 $50,087 $15,648 $38,298 $23,575 $150,656 $3,857 $337,294 
Special Mention— — — — — — 
Substandard14 — 308 4,815 2,798 — 139 8,074 
Total Commercial and Industrial$55,187 $50,087 $15,956 $43,121 $26,373 $150,656 $3,996 $345,376 
Residential Mortgages
Pass$155,892 $91,023 $63,682 $73,333 $8,640 $48,087 $13,237 $453,894 
Special Mention— — — — — 553 — 553 
Substandard— — 1,008 743 188 1,602 — 3,541 
Total Residential Mortgages$155,892 $91,023 $64,690 $74,076 $8,828 $50,242 $13,237 $457,988 
Other Consumer
Pass$9,353 $10,199 $979 $450 $186 $23,048 $339 $44,554 
Special Mention— — — — — — — — 
Substandard11 11 57 30 — — 112 
Total Other Consumer$9,364 $10,202 $990 $507 $216 $23,048 $339 $44,666 
Construction
Pass$140,639 $82,523 $24,336 $9,739 $5,328 $3,407 $15,269 $281,241 
Special Mention— — 175 — — 429 — 604 
Substandard— 107 809 95 — 91 — 1,102 
Total Construction$140,639 $82,630 $25,320 $9,834 $5,328 $3,927 $15,269 $282,947 
Other
Pass$— $— $— $— $122,848 $62,399 $— $185,247 
Special Mention— — — — — 3,281 — 3,281 
Substandard— — — 87,329 40,882 41,161 — 169,372 
Total Other Loans$ $ $ $87,329 $163,730 $106,841 $ $357,900 
Total Portfolio Loans
Pass$556,498 $398,932 $320,220 $414,677 $275,601 $579,794 $71,084 $2,616,806 
Special Mention229 — 175 4,205 5,089 — 9,706 
Substandard25 110 2,450 95,781 44,113 42,999 139 185,617 
Total Portfolio Loans$556,752 $399,042 $322,845 $510,466 $323,919 $627,882 $71,223 $2,812,129 

18

Table of Contents
CARTER BANKSHARES, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
NOTE 5 – ALLOWANCE FOR CREDIT LOSSES (continued)
The following table presents loan balances by year of origination and performing and nonperforming status for our portfolio segments as of March 31, 2021.the periods presented.
March 31, 2022
(Dollars in Thousands)(Dollars in Thousands)202120202019201820172016 and PriorRevolvingTotal(Dollars in Thousands)202220212020201920182017 and PriorRevolvingTotal
Commercial Real EstateCommercial Real EstateCommercial Real Estate
PerformingPerforming$37,319$171,101 $210,835$332,491$156,754$377,822$76,261$1,362,583Performing$57,112 $202,105 $161,037 $206,487 $262,967 $413,547 $36,672 $1,339,927 
NonperformingNonperforming23621,6330089021,958Nonperforming— — — 308 2,706 265 — 3,279 
Total Commercial Real EstateTotal Commercial Real Estate$37,555$171,101 $232,468$332,491$156,754$377,911$76,261$1,384,541Total Commercial Real Estate$57,112 $202,105 $161,037 $206,795 $265,673 $413,812 $36,672 $1,343,206 
Commercial and IndustrialCommercial and IndustrialCommercial and Industrial
PerformingPerforming$17,609 $71,049 $17,391$29,999$24,947$287,350$11,101$459,446Performing$18,555 $50,917 $47,379 $17,226 $37,381 $168,415 $5,264 $345,137 
NonperformingNonperforming253 408000157818Nonperforming— — 58 137 208 
Total Commercial and IndustrialTotal Commercial and Industrial$17,609 $71,302 $17,799$29,999$24,947$287,350$11,258$460,264Total Commercial and Industrial$18,555 $50,917 $47,385 $17,284 $37,385 $168,418 $5,401 $345,345 
Residential MortgagesResidential MortgagesResidential Mortgages
PerformingPerforming$23,306 $104,594 $93,204$107,638$11,615$59,521$11,000$410,878Performing$21,999 $171,931 $86,745 $57,914 $77,214 $49,547 $15,216 $480,566 
NonperformingNonperforming1,0849252281,39203,629Nonperforming— — — 1,003 437 1,376 — 2,816 
Total Residential MortgagesTotal Residential Mortgages$23,306 $104,594 $94,288$108,563$11,843$60,913$11,000$414,507Total Residential Mortgages$21,999 $171,931 $86,745 $58,917 $77,651 $50,923 $15,216 $483,382 
Other ConsumerOther ConsumerOther Consumer
PerformingPerforming$1,684 $15,629 $2,457$1,034$353$27,922$332$49,411Performing$4,570 $7,991 $9,240 $695 $357 $20,076 $339 $43,268 
NonperformingNonperforming21711200105Nonperforming— — 11 — 20 
Total Other ConsumerTotal Other Consumer$1,684 $15,630 $2,478$1,105$365$27,922$332$49,516Total Other Consumer$4,570 $7,991 $9,242 $706 $361 $20,079 $339 $43,288 
ConstructionConstructionConstruction
PerformingPerforming$27,306 $83,356 $116,641$15,630$8,924$6,627$25,734$284,218Performing$6,853 $163,951 $91,929 $11,854 $15,917 $17,822 $11,890 $320,216 
NonperformingNonperforming108 3,47401,74112005,443Nonperforming— — 107 — — 867 — 974 
Total ConstructionTotal Construction$27,306 $83,464 $120,115$15,630$10,665$6,747$25,734$289,661Total Construction$6,853 $163,951 $92,036 $11,854 $15,917 $18,689 $11,890 $321,190 
OtherOtherOther
PerformingPerforming$$$0$89,055$171,457$111,784$1,090$373,386Performing$— $— $— $— $87,329 $270,264 $— $357,593 
NonperformingNonperforming000000Nonperforming— — — — — — — — 
Total Other LoansTotal Other Loans$0 $0 $0$89,055$171,457$111,784$1,090$373,386Total Other Loans$ $ $ $ $87,329 $270,264 $ $357,593 
Total Loans
Total Portfolio LoansTotal Portfolio Loans
PerformingPerforming$107,224 $445,729 $440,528$575,847$374,050$871,026$125,518$2,939,922Performing$109,089 $596,895 $396,330 $294,176 $481,165 $939,671 $69,381 $2,886,707 
NonperformingNonperforming236 362 26,6209961,9811,60115731,953Nonperforming— — 115 1,380 3,151 2,514 137 7,297 
Total Loans$107,460$446,091 $467,148$576,843$376,031$872,627$125,675$2,971,875
Total Portfolio LoansTotal Portfolio Loans$109,089 $596,895 $396,445 $295,556 $484,316 $942,185 $69,518 $2,894,004 

2219

Table of Contents
CARTER BANKSHARES, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
NOTE 5 – ALLOWANCE FOR CREDIT LOSSES (continued)
December 31, 2021
(Dollars in Thousands)202120202019201820172016 and PriorRevolvingTotal
Commercial Real Estate
Performing$195,670 $165,100 $215,575 $292,857 $119,229 $293,102 $38,382 $1,319,915 
Nonperforming— — 314 2,742 215 66 — 3,337 
Total Commercial Real Estate$195,670 $165,100 $215,889 $295,599 $119,444 $293,168 $38,382 $1,323,252 
Commercial and Industrial
Performing$55,187 $50,087 $15,648 $43,117 $26,373 $150,656 $3,857 $344,925 
Nonperforming— — 308 — — 139 451 
Total Commercial and Industrial$55,187 $50,087 $15,956 $43,121 $26,373 $150,656 $3,996 $345,376 
Residential Mortgages
Performing$155,892 $91,023 $63,682 $73,564 $8,640 $49,399 $13,237 $455,437 
Nonperforming— — 1,008 512 188 843 — 2,551 
Total Residential Mortgages$155,892 $91,023 $64,690 $74,076 $8,828 $50,242 $13,237 $457,988 
Other Consumer
Performing$9,364 $10,202 $979 $450 $211 $23,048 $339 $44,593 
Nonperforming— — 11 57 — — 73 
Total Other Consumer$9,364 $10,202 $990 $507 $216 $23,048 $339 $44,666 
Construction
Performing$140,639 $82,523 $24,511 $9,834 $5,328 $3,858 $15,269 $281,962 
Nonperforming— 107 809 — — 69 — 985 
Total Construction$140,639 $82,630 $25,320 $9,834 $5,328 $3,927 $15,269 $282,947 
Other
Performing$— $— $— $87,329 $163,730 $106,841 $— $357,900 
Nonperforming— — — 0— — — — 
Total Other Loans$ $ $ $87,329 $163,730 $106,841 $ $357,900 
Total Portfolio Loans
Performing$556,752 $398,935 $320,395 $507,151 $323,511 $626,904 $71,084 $2,804,732 
Nonperforming— 107 2,450 3,315 408 978 139 7,397 
Total Portfolio Loans$556,752 $399,042 $322,845 $510,466 $323,919 $627,882 $71,223 $2,812,129 
20

Table of Contents
CARTER BANKSHARES, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
NOTE 5 – ALLOWANCE FOR CREDIT LOSSES (continued)
The following table presents thetables include an aging analysis of the amortized cost basisrecorded investment of past due portfolio loans as the periods presented:
March 31, 2022
(Dollars in Thousands)Current
Loans
Loans
30-59 Days
Past Due
Loans
60-89 Days
Past Due
Total
30-89 Days
Past Due
Nonaccrual
Loans
Total Portfolio
Loans
Commercial Real Estate$1,339,809 $118 $— $118 $3,279 $1,343,206 
Commercial and Industrial345,030 46 61 107 208 345,345 
Residential Mortgages480,433 133 — 133 2,816 483,382 
Other Consumer42,967 166 135 301 20 43,288 
Construction320,020 196 — 196 974 321,190 
Other357,593 — — — — 357,593 
Total$2,885,852 $659 $196 $855 $7,297 $2,894,004 

December 31, 2021
(Dollars in Thousands)Current
Loans
Loans
30-59 Days
Past Due
Loans
60-89 Days
Past Due
Total
30-89 Days
Past Due
Nonaccrual
Loans
Total Portfolio
Loans
Commercial Real Estate$1,319,686 $229 $— $229 $3,337 $1,323,252 
Commercial and Industrial344,628 80 217 297 451 345,376 
Residential Mortgages454,754 683 — 683 2,551 457,988 
Other Consumer44,132 367 94 461 73 44,666 
Construction281,962 — — — 985 282,947 
Other357,900 — — — — 357,900 
Total$2,803,062 $1,359 $311 $1,670 $7,397 $2,812,129 
Loans past due 90 days or more and still accruing were zero at March 31, 2022 and December 31, 2021. Loans past due 90 days are automatically transferred to nonaccrual status. Loans past due 30 to 89 days or more and still accruing decreased $0.8 million to $0.9 million at March 31, 2022 compared to $1.7 million at December 31, 2021 in all loan categories except construction, which increased $0.2 million.
There were no nonaccrual or past due loans for our portfolio segments as ofrelated to loans held-for-sale at March 31, 2021 and2022 or December 31, 2020:
March 31, 2021
(Dollars in Thousands)Current
Loans
Loans
30-59 Days
Past Due
Loans
60-89 Days
Past Due
Total
30-89 Days
Past Due
Nonaccrual
Loans
Total Portfolio
Loans
Commercial Real Estate$1,361,963 $620 $$620 $21,958 $1,384,541 
Commercial and Industrial457,569 1,622 255 1,877 818 460,264 
Residential Mortgages410,771 46 61 107 3,629 414,507 
Other Consumer49,074 127 210 337 105 49,516 
Construction284,218 5,443 289,661 
Other369,842 3,544 3,544 373,386 
Total (1)
$2,933,437 $5,959 $526 $6,485 $31,953 $2,971,875 
(1) Refer to Note 1, Basis of Presentation for details of reclassification of our portfolio segments related to the adoption of ASU 2016-13 Financial Instruments - Credit Losses (Topic 326): Measurement of Credit Losses on Financial Instruments.
December 31, 2020
(Dollars in Thousands)Current
Loans
Loans
30-59 Days
Past Due
Loans
60-89 Days
Past Due
Total
30-89 Days
Past Due
Nonaccrual
Loans
Total Portfolio
Loans
Commercial Real Estate$1,428,092 $3,487 $329 $3,816 $21,891 $1,453,799 
Commercial and Industrial556,324 194 190 384 456 557,164 
Construction400,775 193 91 284 5,331 406,390 
Residential Mortgages466,688 1,347 1,347 4,135 472,170 
Other Consumer56,890 278 295 573 184 57,647 
Total$2,908,769 $5,499 $905 $6,404 $31,997 $2,947,170 
2021.
The following table presents loans on nonaccrual status and loans past due 90 days or more and still accruing by class of loan as of March 31, 2021.2022. For the three months ended March 31, 2021,2022, the amount of interest income on nonaccrual loans was immaterial. There were no loans at March 31, 2021 were that were past due more than more than 90 days and still accruing.
March 31, 2021
(Dollars in Thousands)Beginning of
Period
Nonaccrual
End of
Period
Nonaccrual
Nonaccrual
With No
Related
Allowance
Past Due
90+ Days
Still Accruing
Commercial Real Estate$21,891 $21,958 $146 $
Commercial and Industrial456 818 
Residential Mortgages4,135 3,629 
Other Consumer184 105 
Construction5,331 5,443 3,321 
Other
Total$31,997 $31,953 $3,467 $0 
23

Table of Contents
CARTER BANKSHARES, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
NOTE 5 – ALLOWANCE FOR CREDIT LOSSES (continued)
March 31, 2022
(Dollars in Thousands)Beginning of
Period
Nonaccrual
End of
Period
Nonaccrual
Nonaccrual
With No
Related
Allowance
Past Due
90+ Days
Still Accruing
Commercial Real Estate$3,337 $3,279 $— $— 
Commercial and Industrial451 208 — — 
Residential Mortgages2,551 2,816 — — 
Other Consumer73 20 — — 
Construction985 974 808 — 
Other— — — — 
Total Portfolio Loans$7,397 $7,297 $808 $ 
A loan is considered individually evaluatedimpaired when it is transferred to nonaccrual status, or remains on accrual status, but is considered a TDR. Individually evaluatedImpaired loans with a commitment of $1.0 million or more are evaluated as individually evaluated loans.evaluated. During the three months ended March 31, 2021,2022, no material amount of interest income was recognized on individually evaluated loans subsequent to their classification as individually evaluated loans.
The following table presents the amortized cost basis of individually evaluated loans as of March 31 2021. Changes in the fair value of the collateral for individually evaluated loans are reported as credit loss expense or a reversal of credit loss expense in the period of change.
March 31, 2021
Type of Collateral
(Dollars in Thousands)Real Estate
Commercial Real Estate$24,220 
Commercial and Industrial
Residential Mortgages
Other Consumer
Construction5,060 
Other0
Total$29,280
The following table presents activity in the ACL and ALL for the three months ended March 31, 2021 and March 31, 2020, respectively:
Three Months Ended March 31, 2021
(Dollars in Thousands)Commercial
Real Estate
Commercial
and
Industrial
Residential
Mortgage
Other
Consumer
Construction
Other (1)
Total
Allowance for Credit Losses on Loans:
Balance at Beginning of Period$34,871$3,643 $2,000$2,479$6,357$4,724$54,074
Impact of CECL Adoption6,5871,379 3,356(877)(80)51,27761,642
Provision for Credit Losses on Loans884(117)(156)47876801,857
Charge-offs0(1)(195)(870)00(1,066)
Recoveries0166137610365
Net (Charge-offs) / Recoveries00 (29)(733)610(701)
Balance at End of Period$42,342$4,905 $5,171$1,347$7,106$56,001$116,872
(1) In connection with our adoption of Topic 326, we made changes to our loan portfolio segments to align with the methodology applied in determining the allowance under CECL. Our new segmentation breaks out Other loans from our original loan segments: CRE, C&I , residential mortgages and construction. The allowance balance at the beginning of period were reclassified to Other from their original loan segments: CRE, C&I, residential mortgages and construction to conform to current presentation.

Three Months Ended March 31, 2020
(Dollars in Thousands)Commercial
Real Estate
Commercial
and
Industrial
ConstructionResidential
Mortgage
Other
Consumer
Total
Allowance for Loan Losses on Loans:
Balance at Beginning of Period$24,706$3,601 $5,420$1,736$3,299$38,762
Provision for Loan Losses on Loans660426 1,914801,7184,798
Charge-offs0(38)0(5)(1,527)(1,570)
Recoveries70700244952
Net Recoveries / (Charge-offs)707(37)0(5)(1,283)(618)
Balance at End of Period$26,073$3,990 $7,334$1,811$3,734$42,942
24

Table of Contents
CARTER BANKSHARES, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
NOTE 5 – ALLOWANCE FOR CREDIT LOSSES (continued)
The adoption of Topic 326 resulted in an increase to our ACL of $61.6 million on January 1, 2021. The Day 1 model introduced a segmented pool of loans for discrete analysis. This segmented pool had an aggregate principal balance of $373.4 million at March 31, 2021 and included unique risk attributes considered inconsistent with current underwriting standards. The analysis applied to this pool resulted in an increase in expected credit losses of $51.3 million and is disclosed in the Other line item in the table above.

At December 31, 2020, the aforementioned Other line item within the probable incurred loss model included $102.5 million of impaired loans and the remaining $270.9 million were not impaired and remained in their respective segments. Based on the fair value of collateral, the specific reserves on the impaired loans totaled zero and the general reserves for the remainder of these loans totaled $4.7 million at December 31, 2020.

For the quarter ended March 31, 2021, our CECL methodology introduced a modified discounted cash flow methodology based on expected cash flow changes in the future for the Other segment. A significant population of the Other segment was not impaired under the probable incurred loss model and therefore not subject to a collateral dependent specific reserve analysis. For the population of the Other segment that was impaired under the incurred loss model, based on collateral values, the specific reserves totaled zero. The CECL model was developed with subjective assumptions that is driven by the following key factors: prepayment speeds, timing of prepayments, loss given defaults as well as other factors including the discount rate and ultimately the timing of future cash flows. An expected credit loss of $56.0 million upon adoption, which is an increase from the $4.7 million under the probable incurred loss model, was established based on the discounted cash flow method with a discount rate, which was quantitatively adjusted.
The ACL increased $62.8 million to $116.9 million for the three months ended March 31, 2021 compared to $54.1 million at December 31, 2020 due to the Day 1 adoption of CECL of $61.6 million. In the first quarter of 2021, adjustments to the CECL model were made to account for additional potential deterioration in credit quality with respect to loans on deferral. Management reviews and analyzes the monthly operating statements of commercial clients in the deferral program. Management observed continued deterioration on hospitality loans with aggregate principal balances of $50.9 million that are on deferral as of March 31, 2021. This resulted in a current expected credit loss of $11.7 million. The Day 1 model recognized the deterioration of loans with an aggregate principal balance of $42.8 million which resulted in current expected losses of $10.2 million as of January 1, 2021. Between the Day 1 model and the model ended March 31, 2021 a loan with a principal balance of $8.1 million was recognized resulting in additional current expected losses of $1.5 million during the three months ended March 31, 2021.
Included in the provision for unfunded commitments in the first quarter of 2021 is a release of $0.3 million for the life-of-loss reserve for unfunded commitments compared to a release of $0.5 million in the fourth quarter of 2020, which was included in noninterest expense.
The following table presents the recorded investment in commercial loan classes by internally assigned risk ratings and loan classes by performing and nonperforming status as of March 31, 2021:
March 31, 2021
(Dollars in Thousands)Commercial
Real Estate
Commercial
and
Industrial
Residential MortgageOther ConsumerConstructionOtherTotal Portfolio
Loans
Pass$1,303,661 $458,941 $409,045 $49,371 $283,459 $4,634 $2,509,111 
Special Mention12,181 32 764 631 181,072 194,685 
Substandard68,699 1,291 4,698 140 5,571 187,680 268,079 
Doubtful
Loss
Total Portfolio Loans$1,384,541 $460,264 $414,507 $49,516 $289,661 $373,386 $2,971,875 
Performing$1,362,583 $459,446 $410,878 $49,411 $284,218 $373,386 $2,939,922 
Nonperforming21,958 818 3,629 105 5,443 31,953 
Total Portfolio Loans$1,384,541 $460,264 $414,507 $49,516 $289,661 $373,386 $2,971,875 
Prior to the adoption of Topic 326 on January 1, 2021, we calculated our allowance for loan losses using an incurred loan loss methodology. The following tables are disclosures related to the allowance for loan losses in prior periods.
2521

Table of Contents
CARTER BANKSHARES, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
NOTE 5 – ALLOWANCE FOR CREDIT LOSSES (continued)
The following table presents the recorded investment in commercial loan classes by internally assigned risk ratings and loan classes by performing and nonperforming statusamortized cost basis of collateral-dependent individually evaluated loans as of December 31, 2020:the periods presented. Changes in the fair value of the types of collateral for individually evaluated loans are reported as credit loss expense or a reversal of credit loss expense in the period of change.
December 31, 2020
(Dollars in Thousands)Commercial
Real Estate
Commercial
and
Industrial
ConstructionResidential
Mortgage
Other
Consumer
Total
Portfolio Loans
Pass$1,281,106 $478,536 $289,781 $415,773 $57,418 $2,522,614 
Special Mention126,535 48 58,899 723 186,211 
Substandard46,158 78,580 57,710 55,674 223 238,345 
Doubtful
Loss
Total Portfolio Loans$1,453,799 $557,164 $406,390 $472,170 $57,647 $2,947,170 
Performing$1,431,908 $556,708 $401,059 $468,035 $57,463 $2,915,173 
Nonperforming21,891 456 5,331 4,135 184 31,997 
Total Portfolio Loans$1,453,799 $557,164 $406,390 $472,170 $57,647 $2,947,170 
Type of Collateral
March 31, 2022December 31, 2021
(Dollars in Thousands)Real EstateReal Estate
Commercial Real Estate$2,705 $2,742 
Commercial and Industrial— — 
Residential Mortgages— — 
Other Consumer— — 
Construction808 808 
Other  
Total$3,513 $3,550 
The following tables present the balancesactivity in the ALLACL for the periods presented:
Three Months Ended March 31, 2022
(Dollars in Thousands)Commercial
Real Estate
Commercial
and
Industrial
Residential
Mortgage
Other
Consumer
ConstructionOtherTotal
Loans
Allowance for Credit Losses on Loans:
Balance at Beginning of Period$17,297$4,111 $4,368$1,493$6,939$61,731$95,939 
Provision for Credit Losses on Loans221 (529)169 303 466 — 630 
Charge-offs— — (17)(435)— — (452)
Recoveries— — 109 149 — 259 
Net (Charge-offs) / Recoveries 1 (17)(326)149  (193)
Balance at End of Period$17,518 $3,583 $4,520 $1,470 $7,554 $61,731 $96,376 
Three Months Ended March 31, 2021
(Dollars in Thousands)Commercial
Real Estate
Commercial
and
Industrial
Residential
Mortgage
Other
Consumer
ConstructionOtherTotal
Loans
Allowance for Credit Losses on Loans:
Balance at Beginning of Period$36,428 $5,064 $2,099 $2,479 $8,004 $— $54,074 
Impact of CECL Adoption6,587 1,379 3,356 (877)(80)51,277 $61,642 
Provision for Credit Losses on Loans(673)(1,538)(255)478 (879)4,724 1,857 
Charge-offs— (1)(195)(870)— — (1,066)
Recoveries— 166 137 61 — 365 
Net (Charge-offs) / Recoveries  (29)(733)61  (701)
Balance at End of Period$42,342 $4,905 $5,171 $1,347 $7,106 $56,001 $116,872 
The adoption of ASU 2016-13 resulted in an increase to our ACL of $61.6 million on January 1, 2021 to the ACL and $2.9 million related to the recorded investmentlife-of-loss reserve on unfunded loan commitments. The increase primarily included an expected credit loss of $51.3 million established based on a modified discounted cash flow method on expected cash flow changes in the loan balances based on impairment method as of December 31, 2020:
December 31, 2020
(Dollars in Thousands)Commercial
Real Estate
Commercial
and
Industrial
ConstructionResidential
Mortgage
Other
Consumer
Total
Allowance for Loan Losses:
Individually Evaluated for Impairment$13,773 $$1,477 $$$15,250 
Collectively Evaluated for Impairment22,655 5,064 6,527 2,099 2,479 38,824 
Total Allowance for Loan Losses$36,428 $5,064 $8,004 $2,099 $2,479 $54,074 
Total Portfolio Loans:
Individually Evaluated for Impairment$27,666 $$56,987 $50,618 $$135,271 
Collectively Evaluated for Impairment1,426,133 557,164 349,403 421,552 57,647 2,811,899 
Total Portfolio Loans$1,453,799 $557,164 $406,390 $472,170 $57,647 $2,947,170 
The recorded investment in loans excludes accrued interest receivable. Individually evaluated loans do not include certain TDR loans which are less than $1.0 million. The following table includesfuture for the recorded investment and unpaid principal balance for impaired loans with the associated allowance, if applicable, at December 31, 2020.
(Dollars in Thousands)Unpaid
Principal
Balance
Recorded
Balance
Specific
Reserve
Loans without a Specific Valuation Allowance
Commercial Real Estate$3,236 $3,236 $— 
Construction55,248 55,248 — 
Residential Mortgages50,618 50,618 — 
Loans with a Specific Valuation Allowance
Commercial Real Estate24,430 24,430 13,773 
Commercial & Industrial
Construction1,739 1,739 1,477 
Total by Category
Commercial Real Estate27,666 27,666 13,773 
Commercial & Industrial
Construction56,987 56,987 1,477 
Residential Mortgages50,618 50,618 
Total Impaired Loans$135,271 $135,271 $15,250 
Other segment.
2622

Table of Contents
CARTER BANKSHARES, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
NOTE 5 – ALLOWANCE FOR CREDIT LOSSES (continued)
The following table presents average recorded investment and interest income recognized on individually evaluated loans for the three months ended March 31, 2020:
Three Months Ended March 31, 2020
(Dollars in Thousands)Average
Investment
on Individually Evaluated
Loans
Interest
Income
Recognized
Loans without a Specific Valuation Allowance
Commercial Real Estate$3,992 $32 
Construction58,104 413 
Residential Mortgages52,315 620 
Loans with a Specific Valuation Allowance
Commercial Real Estate28,748 
Commercial & Industrial340 
Construction870 
Total by Category
Commercial Real Estate32,740 32 
Commercial & Industrial340 
Construction58,974 413 
Residential Mortgages52,315 620 
Total Individually Evaluated Loans$144,369 $1,065 

NOTE 6 – FAIR VALUE MEASUREMENTS
We use fair value measurements when recording and disclosing certain financial assets and liabilities. Securities available-for-sale and derivative financial instruments are recorded at fair value on a recurring basis. Additionally, from time to time, we may be required to record other assets at fair value on a nonrecurring basis, such as loans held-for-sale, impaired loans, OREO, and certain other assets.
Fair value is the price that would be received to sell an asset or paid to transfer a liability in the principal or most advantageous market in an orderly transaction between market participants at the measurement date. An orderly transaction is a transaction that assumes exposure to the market for a period prior to the measurement date to allow for marketing activities that are usual and customary for transactions involving such assets or liabilities; it is not a forced transaction. In determining fair value, we use various valuation approaches, including market, income and cost approaches. The fair value standard establishes a hierarchy for inputs used in measuring fair value that maximizes the use of observable inputs and minimizes the use of unobservable inputs by requiring that observable inputs be used when available. Observable inputs are inputs that market participants would use in pricing an asset or liability, which are developed based on market data we have obtained from independent sources. Unobservable inputs reflect our estimates of assumptions that market participants would use in pricing an asset or liability, which are developed based on the best information available in the circumstances.
The fair value hierarchy gives the highest priority to unadjusted quoted market prices in active markets for identical assets or liabilities (Level 1 measurement) and the lowest priority to unobservable inputs (Level 3 measurement). There are three levels of inputs that may be used to measure fair values:
Level 1: Quoted prices (unadjusted) for identical assets or liabilities in active markets that an entity has the ability to access as of the measurement date, or observable inputs.
Level 2: Significant other observable inputs other than Level 1 prices, such as quoted prices for similar assets or liabilities, quoted prices in markets that are not active, and other inputs that are observable or can be corroborated by observable market data.
Level 3: Significant unobservable inputs that reflect an entity’s own assumptions about the assumptions that market participants would use in pricing an asset or liability.
A financial instrument’s level within the fair value hierarchy is based on the lowest level of input that is significant to the fair value measurement. We recognize transfers between any of the fair value hierarchy levels at the end of the reporting period in which the transfer occurred.
27

Table of Contents
CARTER BANKSHARES, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
NOTE 6 – FAIR VALUE MEASUREMENTS (continued)
The following are descriptions of the valuation methodologies that we use for financial instruments recorded at fair value on either a recurring or nonrecurring basis.
Recurring Basis
Securities Available-for-Sale: The fair values of securities available-for-sale are determined by obtaining quoted prices on nationally recognized securities exchanges, if available. This valuation method is classified as Level 1 in the fair value hierarchy. For securities where quoted prices are not available, fair values are calculated on market prices of similar securities, or matrix pricing, which is a mathematical technique, used widely in the industry to value debt securities without relying exclusively on quoted prices for the specific securities but rather by relying on the securities’ relationship to other benchmark quoted securities. Matrix pricing relies on the securities’ relationship to similarly traded securities, benchmark curves, and the benchmarking of like securities. Matrix pricing utilizes observable market inputs such as benchmark yields, reported trades, broker/dealer quotes, issuer spreads, two-sided markets, benchmark securities, bids, offers, reference data, and industry and economic events. In instances where broker quotes are used, these quotes are obtained from market makers or broker-dealers recognized to be market participants. This valuation method is classified as Level 2 in the fair value hierarchy. For securities where quoted prices or market prices of similar securities are not available, fair values are calculated using discounted cash flows or other market indicators. This valuation method is classified as Level 3 in the fair value hierarchy.
Derivative Financial Instruments and Hedging Activities:The Company uses derivative instruments such as interest rate swaps for commercial loans with our customers. Upon entering into swaps with the borrower, the Company entered into
23

Table of Contents
CARTER BANKSHARES, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
NOTE 6 – FAIR VALUE MEASUREMENTS (continued)



offsetting positions with counterparties to minimize risk to the Company. The back-to-back swaps qualify as derivatives, but are not designated as hedging instruments. Interest rate swap contracts involve the risk of dealing with borrower and counterparties and their ability to meet contractual terms. We calculate the fair value for derivatives using accepted valuation techniques, including discounted cash flow analysis on the expected cash flows of each derivative. Each valuation considers the contractual terms of the derivative, including the period to maturity, and uses observable market-based inputs, such as interest rate curves and implied volatilities. When the fair value of a derivative instrument contract is positive, this generally indicates that the counterparty or customer owes the Company, and results in credit risk to the Company. When the fair value of a derivative instrument contract is negative, the Company owes the customer or counterparty, and, therefore, has no risk. Accordingly, interest rate swaps for commercial loans are classified as Level 2.
The Company also enters into commitments to originate mortgage loans whereby the interest rate on the loan is determined prior to funding (rate lock commitments). Rate lock commitments on mortgage loans to be held-for-sale are considered to be derivatives. The period of time between issuance of a loan commitment and closing and sale of the loan generally ranges from 15 to 90 days. The Company protects itself from changes in interest rates through the use of best efforts forward delivery commitments, whereby the Company commits to sell a loan at the time the borrower commits to an interest rate with the intent that the buyer has assumed interest rate risk on rate lock commitments duesdue to changes in interest rates.
Nonrecurring Basis
Individually Evaluated Loans
Loans:Individually evaluated loans with an outstanding balancecommitments greater than or equal to $1.0 million are evaluated for potential specific reserves and adjusted, if a shortfall exists, to fair value less costs to sell. Fair value is measured based on the value of the underlying collateral securing the loan if repayment is expected solely from the sale or operation of the collateral or present value of estimated future cash flows discounted at the loan’s contractual interest rate if the loan is not determined to be collateral dependent. All loans with a specific reserve are classified as Level 3 in the fair value hierarchy.
Fair value for individually evaluated loans is determined using several methods. Generally, the fair value of real estate is determined based on appraisals by qualified licensed appraisers. These appraisals may utilize a single valuation approach or a combination of approaches including comparable sales and the income approach. Adjustments are routinely made in the appraisal process by the appraisers to adjust for differences between the comparable sales and income data available. These routine adjustments are made to adjust the value of a specific property relative to comparable properties for variations in qualities such as location, size, and income production capacity relative to the subject property of the appraisal. Such adjustments are typically significant and result in a Level 3 classification of the inputs for determining fair value.
Subsequent to the initial impairment date, existing individually evaluated loans are reevaluated quarterly for additional impairment and adjustments to fair value less costs to sell are made, where appropriate. For individually evaluated loans, the first stage of our impairment analysis involves inspection of the property in question to affirm the condition has not deteriorated since the previous impairment analysis date. Management also engages in conversations with local real estate professionals and market participants to determine the likely marketing time and value range for the property. The second stage involves an
28

Table of Contents
CARTER BANKSHARES, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
NOTE 6 – FAIR VALUE MEASUREMENTS (continued)
assessment of current trends in the regional market. After thorough consideration of these factors, management will order a new appraisal.
For non-individually evaluated loans, the fair value is determined by updating the present value of estimated future cash flows using the loan’s existing rate to reflect the payment schedule for the remaining life of the loan.
OREO
OREO is evaluated at the time of acquisition and is recorded at fair value as determined by an appraisal or evaluation, less costs to sell. After acquisition, most OREO assets are revalued every twelve months, or more frequently when deemed necessary by management based upon changes in market or collateral conditions. For smaller OREO assets with existing carrying values less than $0.5 million, management may elect to re-value the assets, at minimum, once every twenty-four months based on the size of the exposure. Fair value, when recorded, is generally based upon appraisals by approved, independent state certified appraisers. Appraisals on OREO may be discounted based on our historical knowledge, changes in market conditions from the time of appraisal or other information available to us. OREO and other repossessed assets marked to fair value are classified as Level 3. At March 31, 2021 our2022 OREO assets were in compliance with the OREO policy as set forth above, and substantially all of the assets were listed for sale with credible third-party real estate brokers.
24

Table of Contents
CARTER BANKSHARES, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
NOTE 6 – FAIR VALUE MEASUREMENTS (continued)



Financial assets measured at fair value on a recurring basis are summarized below for the periods presented:
March 31, 2021March 31, 2022
(Dollars in Thousands)(Dollars in Thousands)Carrying
Value
Quoted Prices in
Active Markets for
Identical Assets
(Level 1)
Significant Other
Observable Inputs
(Level 2)
Significant
Unobservable Inputs
(Level 3)
(Dollars in Thousands)Carrying
Value
Quoted Prices in
Active Markets for
Identical Assets
(Level 1)
Significant Other
Observable Inputs
(Level 2)
Significant
Unobservable Inputs
(Level 3)
AssetsAssetsAssets
Securities Available-for-Sale$780,032 $$769,762 $10,270 
Securities Available-for-Sale:Securities Available-for-Sale:
U.S. Treasury SecuritiesU.S. Treasury Securities$18,609 $18,609 $— $— 
U.S. Government Agency SecuritiesU.S. Government Agency Securities3,237 — 3,237 — 
Residential Mortgage-Backed SecuritiesResidential Mortgage-Backed Securities115,722 — 115,722 — 
Commercial Mortgage-Backed SecuritiesCommercial Mortgage-Backed Securities43,645 — 43,645 — 
Asset Backed SecuritiesAsset Backed Securities85,440 4,996 80,444 — 
Collateralized Mortgage ObligationsCollateralized Mortgage Obligations305,009 7,818 297,191 — 
Small Business AdministrationSmall Business Administration68,706 3,296 65,410 — 
States and Political SubdivisionsStates and Political Subdivisions270,743 4,115 266,628 — 
Corporate NotesCorporate Notes70,930 — 59,865 11,065 
Total Securities Available-for-SaleTotal Securities Available-for-Sale982,041 38,834 932,142 11,065 
DerivativesDerivatives3,295 3,295 Derivatives10,781 — 10,781 — 
TotalTotal$783,327 $0 $773,057 $10,270 Total$992,822 $38,834 $942,923 $11,065 
LiabilitiesLiabilitiesLiabilities
DerivativesDerivatives$3,129 $$3,129 $Derivatives$10,651 $— $10,651 $— 
TotalTotal$3,129 $0 $3,129 $0 Total$10,651 $ $10,651 $ 
December 31, 2020
(Dollars in Thousands)Carrying
Value
Quoted Prices in
Active Markets for
Identical Assets
(Level 1)
Significant Other
Observable Inputs
(Level 2)
Significant
Unobservable Inputs
(Level 3)
Assets
Securities Available-for-Sale$778,679 $$768,316 $10,363 
Derivatives4,493 4,493 
Total$783,172 $0 $772,809 $10,363 
Liabilities
Derivatives$4,756 $$4,756 $
Total$4,756 $0 $4,756 $0 
There were no transfers between Level 1 and Level 2 during the quarter ended March 31, 2021 or the year ended December 31, 2020.
December 31, 2021
(Dollars in Thousands)Carrying
Value
Quoted Prices in
Active Markets for
Identical Assets
(Level 1)
Significant Other
Observable Inputs
(Level 2)
Significant
Unobservable Inputs
(Level 3)
Assets
Securities Available-for-Sale:
U.S. Treasury Securities$4,413 $4,413 $— $— 
U.S. Government Agency Securities3,478 — 3,478 — 
Residential Mortgage-Backed Securities110,013 — 110,013 — 
Commercial Mortgage-Backed Securities4,168 — 4,168 — 
Asset Backed Securities81,863 — 81,863 — 
Collateralized Mortgage Obligations287,614 — 287,614 — 
Small Business Administration108,914 — 108,914 — 
States and Political Subdivisions262,202 — 262,202 — 
Corporate Notes59,735 — 51,177 8,558 
Total Securities Available-for-Sale922,400 4,413 909,429 8,558 
Derivatives3,508 — 3,508 — 
Total$925,908 $4,413 $912,937 $8,558 
Liabilities
Derivatives$3,682 $— $3,682 $— 
Total$3,682 $ $3,682 $ 
We have invested in subordinated debt of other financial institutions. We have 23 securities of $5.0totaling $11.1 million each that are considered to be Level 3 securities at March 31, 20212022 and 2 totaling $8.6 million at December 31, 2020.2021. The change in the fair value of Level 3 securities available-for-sale from $10.4$8.6 million at December 31, 20202021 to $10.3$11.1 million at March 31, 20212022 is attributable to the calculateda change in the fair value as further detailed below.level of an existing security in the amount of $2.9 million, offset by the change in calculated fair value of $0.4 million. The existing security was previously valued by an independent third party based upon a trade desktop evaluation, but is now performed internally using the same approach applied to the other Level 3 securities. The
25

Table of Contents
CARTER BANKSHARES, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
NOTE 6 – FAIR VALUE MEASUREMENTS (continued)



Level 3 fair value is benchmarked to other securities that have observable market values in Level 2 using comparable financial ratio analysis specific to the industry in which the underlying company operates. The underwriting includes considerations of capital adequacy, asset quality trends, management’s ability to continue efficient and profitable operations, and the institution’s core earnings ability, liquidity management platform and current on and off balanceoff-balance sheet interest rate risk exposures.
Financial assets measured at fair value on a nonrecurring basis are summarized below for the periods presented:
March 31, 2022
(Dollars in Thousands)Level 1Level 2Level 3Fair Value
OREO$— $— $11,253 $11,253 
Individually Evaluated Loans$— $— $1,777 $1,777 
December 31, 2021
(Dollars in Thousands)Level 1Level 2Level 3Fair Value
OREO$— $— $10,916 $10,916 
Individually Evaluated Loans$— $— $1,777 $1,777 
Individually evaluated loans had a net carrying amount of $1.8 million at March 31, 2022 with a valuation allowance of $0.9 million. Individually evaluated loans had a net carrying amount of $1.8 million at December 31, 2021 with a valuation allowance of $1.0 million.
OREO, which is measured at the lower of carrying or fair value less costs to sell, had a net carrying amount of $11.3 million as of March 31, 2022, compared with $10.9 million at December 31, 2021. We had $0.1 million write-downs recorded on OREO for the three months ended March 31, 2022 and for the same period in 2021.
The following table summarizes the Company’s assets that were measured at fair value on a nonrecurring basis for the periods presented:
March 31, 2022
(Dollars in Thousands)Fair
Value
Valuation
Technique
Unobservable
Inputs
Weighted
Range
Average
Assets
Individually Evaluated Loans$1,777 Discounted AppraisalsManagement's Discount & Estimated Selling Costs53.0 %53.0 %
Total Individually Evaluated Loans$1,777 
OREO$9,801 AppraisalsEstimated Selling Costs10.0 %10.0 %
OREO627 Executed Sales AgreementEstimated Selling Costs5.0 %5.0 %
OREO190 Internal ValuationsEstimated Selling Costs5.0 %5.0 %
OREO635 Discounted Internal ValuationsManagement’s Discount & Estimated Selling Costs7.3% – 50.7%30.5 %
Total OREO$11,253 
December 31, 2021
(Dollars in Thousands)Fair
Value
Valuation
Technique
Unobservable
Inputs
Weighted
Range
Average
Assets
Individually Evaluated Loans1,777 Discounted AppraisalsManagement's Discount & Estimated Selling Costs53.0 %53.0 %
Total Individually Evaluated Loans$1,777 
OREO$9,946 AppraisalsEstimated Selling Costs10.0 %10.0 %
OREO190 Internal ValuationsEstimated Selling Costs5.0 %5.0 %
OREO780 Discounted Internal ValuationsManagement’s Discount & Estimated Selling Costs5.0% - 50.7%20.3 %
Total OREO$10,916 
29
26

Table of Contents
CARTER BANKSHARES, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
NOTE 6 – FAIR VALUE MEASUREMENTS (continued)
Financial assets measured at fair value on a nonrecurring basis are summarized below for the periods presented:
March 31, 2021
(Dollars in Thousands)Level 1Level 2Level 3Fair Value
OREO$$$14,031 $14,031 
Individually Evaluated Loans$$$10,810 $10,810 
December 31, 2020
(Dollars in Thousands)Level 1Level 2Level 3Fair Value
OREO$$$15,722 $15,722 
Impaired Loans$$$10,919 $10,919 
Individually evaluated loans had a net carrying amount of $10.8 million at March 31, 2021 with a valuation allowance of $15.0 million, resulting in a $0.3 million decrease in provision for credit losses for the three months ended March 31, 2021. Impaired loans had a net carrying amount of $10.9 million at December 31, 2020 with a valuation allowance of $15.3 million, resulting in a $9.1 million increase in provision for credit losses for the year ended December 31, 2020.
OREO, which is measured at the lower of carrying or fair value less costs to sell, had a net carrying amount of $14.0 million as of March 31, 2021, compared with $15.7 million at December 31, 2020, respectively. Write-downs of $0.1 million were recorded on OREO for the three months ended March 31, 2021 compared to $0.1 million for the same period in 2020.
The following table summarizes the Company’s assets that were measured at fair value on a nonrecurring basis for the periods presented:
March 31, 2021
(Dollars in Thousands)Fair
Value
Valuation
Technique
Unobservable
Inputs
Weighted
Range
Average
Assets
Individually Evaluated Loans$1,163 Discounted AppraisalsEstimated Selling Costs43.0 %43.0 %
Individually Evaluated Loans9,401 Discounted AppraisalsEstimated Selling Costs & Qualitative Adjustments12.0 – 50.0%33.1 %
Individually Evaluated Loans246 Discounted AppraisalsEstimated Selling Costs23.3 %23.3 %
Total Individually Evaluated Loans$10,810 
Other Real Estate Owned$10,984 AppraisalsEstimated Selling Costs6.0 – 10.0%6.5 %
Other Real Estate Owned1,145 Discounted Cash FlowDiscount Rate6.3 %6.3 %
Other Real Estate Owned1,470 Internal ValuationsEstimated Selling Costs5.0 %5.0 %
Other Real Estate Owned432 Discounted Internal ValuationsManagement’s Discount & Estimated Selling Costs50.7 – 73.5%65.5 %
Total Other Real Estate Owned$14,031 
December 31, 2020
(Dollars in Thousands)Fair
Value
Valuation
Technique
Unobservable
Inputs
Weighted
Range
Average
Assets
Impaired Loans$1,163 Discounted AppraisalsEstimated Selling Costs43.0 %43.0 %
Impaired Loans9,494 Discounted AppraisalsEstimated Selling Costs & Qualitative Adjustments12.0 – 50.0%33.2 %
Impaired Loans262 Discounted AppraisalsEstimated Selling Costs20.9 %20.9 %
Total Impaired Loans$10,919 
Other Real Estate Owned$11,972 AppraisalsEstimated Selling Costs6.0 – 10.0%6.5 %
Other Real Estate Owned1,260 Discounted Cash FlowDiscount Rate6.3 %6.3 %
Other Real Estate Owned1,583 Internal ValuationsEstimated Selling Costs5.0 %5.0 %
Other Real Estate Owned907 Discounted Internal ValuationsManagement’s Discount & Estimated Selling Costs33.7 – 73.5%55.5 %
Total Other Real Estate Owned$15,722 
30

Table of Contents
CARTER BANKSHARES, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
NOTE 6 – FAIR VALUE MEASUREMENTS (continued)
A baseline discount rate has been established for impairment measurement. This baseline discount rate was back tested against historical OREO sales and therefore represents an average recovery rate based on the transaction sizes and asset types in the population examined. Management considers the unique attributes and characteristics of each specific impairedindividually evaluated loan and may use judgement to adjust the baseline discount rate when appropriate.
The carrying values and estimated fair values of our financial instruments at March 31, 20212022 and December 31, 20202021 are presented in the following tables. Fair values for March 31, 20212022 and December 31, 20202021 are estimated under the exit price notion in accordance with ASU 2016-01, “Recognition and Measurement of Financial Assets and Financial Liabilities.”
GAAP requires disclosure of fair value information about financial instruments carried at book value on the consolidated balance sheet. inConsolidated Balance Sheet. In cases where quoted market prices are not available, fair values are based on estimates using present valevalue or other valuation techniques. Those techniques are significantly affected by the assumptions used, including the discount rate and estimates of future cash flows. In that regard, the derived fair value estimates cannot be substantiated by comparison to independent markets and, in many cases, could not be realized in immediate settlement of the instruments. Accordingly, the aggregate fair value amounts presented do not represent the underlying value of the Company.
Fair Value Measurements at March 31, 2021
(Dollars in Thousands)Carrying ValueLevel 1Level 2Level 3Total
Financial Assets:
Cash and Cash Equivalents$219,154 $42,899 $176,255 $$219,154 
Securities Available-for-Sale780,032 769,762 10,270 780,032 
Loans Held-for-Sale32,737 32,737 32,737 
Portfolio Loans, net2,855,003 2,813,058 2,813,058 
Loans Held-for-Sale in Connection with Sale of Bank Branches, at the lower cost or fair value9,423 9,423 9,423 
Federal Home Loan Bank Stock, at Cost3,215 NANA
Other Assets- Interest Rate Derivatives3,295 3,295 3,295 
Accrued Interest Receivable31,737 2,833 28,904 31,737 
Financial Liabilities:
Deposits$3,609,956 $733,291 $1,354,155 $1,546,852 $3,634,298 
Deposits Held for Assumption in Connection with Sale of Bank Branches81,565 9,010 20,166 52,389 81,565 
Other Liabilities- Interest Rate Derivatives3,129 3,129 3,129 
FHLB Borrowings30,000 30,249 30,249 
Accrued Interest Payable1,893 1,893 1,893 
 Fair Value Measurements at December 31, 2020Fair Value Measurements at March 31, 2022
(Dollars in Thousands)(Dollars in Thousands)Carrying ValueLevel 1Level 2Level 3Total(Dollars in Thousands)Carrying ValueLevel 1Level 2Level 3Total
Financial Assets:Financial Assets:Financial Assets:
Cash and Cash EquivalentsCash and Cash Equivalents$241,942 $38,535 $203,407 $$241,942 Cash and Cash Equivalents$108,036 $38,534 $69,502 $— $108,036 
Securities Available-for-SaleSecurities Available-for-Sale778,679 768,316 10,363 778,679 Securities Available-for-Sale982,041 38,834 932,142 11,065 982,041 
Loans Held-for-SaleLoans Held-for-Sale25,437 25,437 25,437 Loans Held-for-Sale196 — — 196 196 
Portfolio Loans, netPortfolio Loans, net2,893,096 2,854,244 2,854,244 Portfolio Loans, net2,797,628 — — 2,770,247 2,770,247 
Loans Held-for-Sale in Connection with Sale of Bank Branches, at the lower cost or fair value9,835 9,835 9,835 
Federal Home Loan Bank Stock, at CostFederal Home Loan Bank Stock, at Cost5,093 NANAFederal Home Loan Bank Stock, at Cost2,067 — — NANA
Other Assets- Interest Rate DerivativesOther Assets- Interest Rate Derivatives4,493 4,493 4,493 Other Assets- Interest Rate Derivatives10,781 — 10,781 — 10,781 
Accrued Interest ReceivableAccrued Interest Receivable32,157 2,887 29,270 32,157 Accrued Interest Receivable16,727 34 3,791 12,902 16,727 
Financial Liabilities:Financial Liabilities:Financial Liabilities:
DepositsDeposits$3,599,911 $699,229 $1,285,912 $1,640,587 $3,625,728 Deposits$3,728,278 $708,353 $1,735,455 $1,308,271 $3,752,079 
Deposits Held for Assumption in Connection with Sale of Bank Branches84,717 9,506 18,699 56,512 84,717 
Other Liabilities- Interest Rate DerivativesOther Liabilities- Interest Rate Derivatives4,756 4,756 4,756 Other Liabilities- Interest Rate Derivatives10,651 — 10,651 — 10,651 
FHLB BorrowingsFHLB Borrowings35,000 35,461 35,461 FHLB Borrowings— — — — — 
Accrued Interest PayableAccrued Interest Payable2,131 2,131 2,131 Accrued Interest Payable1,333 — — 1,333 1,333 
 Fair Value Measurements at December 31, 2021
(Dollars in Thousands)Carrying ValueLevel 1Level 2Level 3Total
Financial Assets:
Cash and Cash Equivalents$277,799 $36,698 $241,101 $— $277,799 
Securities Available-for-Sale922,400 4,413 909,429 8,558 922,400 
Loans Held-for-Sale228 — — 228 228 
Portfolio Loans, net2,716,190 — — 2,689,578 2,689,578 
Federal Home Loan Bank Stock, at Cost2,352 — — NANA
Other Assets- Interest Rate Derivatives3,508 — 3,508 — 3,508 
Accrued Interest Receivable17,178 17 3,462 13,699 17,178 
Financial Liabilities:
Deposits$3,698,476 $747,909 $1,606,249 $1,369,228 $3,723,386 
Other Liabilities- Interest Rate Derivatives3,682 — 3,682 — 3,682 
FHLB Borrowings7,000 — — 7,035 7,035 
Accrued Interest Payable1,378 — — 1,378 1,378 
3127

Table of Contents
CARTER BANKSHARES, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
NOTE 7 – DERIVATIVE INSTRUMENTS AND HEDGING ACTIVITIES
In accordance with applicable accounting guidance for derivatives and hedging, all derivatives are recognized as either assets or liabilities on the Consolidated Balance Sheet at fair value. Interest rate swaps are contracts in which a series of interest rate flows (fixed and variable) are exchanged over a prescribed period. The notional amounts on which the interest payments are based are not exchanged. These derivative positions relate to transactions in which the Company enters into an interest rate swap with a commercial customer while at the same time entering into an offsetting interest rate swap with another financial institution, or counterparty. In connection with each transaction, the Company originates a floating rate loan to the customer at a notional amount. In turn, the customer contracts with the counterparty to swap the stream of cash flows associated with the floating interest rate loan with the Company for a stream of fixed interest rate cash flows based on the same notional amount as the Company’s loan. The transaction allows the customer to effectively convert a variable rate loan to a fixed rate loan with the Company receiving a variable rate. These agreements could have floors or caps on the contracted interest rates.
Pursuant to agreements with various financial institutions, the Company may receive collateral or may be required to post collateral based upon mark-to-market positions. Beyond unsecured threshold levels, collateral in the form of cash or securities may be made available to counterparties of interest rate swap transactions. Based upon current positions and related future collateral requirements relating to them, management believes any effect on our cash flow or liquidity position to be immaterial.
Derivatives contain an element of credit risk, the possibility that the Company will incur a loss because a counterparty, which may be a financial institution or a customer, fails to meet its contractual obligations. All derivative contracts with financial institutions may be executed only with counterparties approved by the Asset and Liability Committee (“ALCO”) and all derivatives with customers are approved by a team of qualified members from senior management who have been trained to understand the risk associated with interest rate swaps and have past industry experience. Interest rate swaps are considered derivatives but are not accounted for using hedge accounting. As such, changes in the estimated fair value of the derivatives are recorded in current earnings in the Consolidated Statements of Income.
The following table indicates the amounts representing the fair value of derivative assets and derivative liabilities forat the periodsdates presented:
Fair Values of Derivative Instruments
Asset Derivatives (Included in Other Assets)
Fair Values of Derivative Instruments
Asset Derivatives (Included in Other Assets)
March 31, 2021December 31, 2020March 31, 2022December 31, 2021
(Dollars in Thousands)(Dollars in Thousands)Number of TransactionsNotional AmountFair ValueNumber of TransactionsNotional AmountFair Value(Dollars in Thousands)Number of TransactionsNotional AmountFair ValueNumber of TransactionsNotional AmountFair Value
Derivatives not Designated as Hedging InstrumentsDerivatives not Designated as Hedging InstrumentsDerivatives not Designated as Hedging Instruments
Interest Rate Lock Commitments – Mortgage LoansInterest Rate Lock Commitments – Mortgage Loans0$$1$151 $Interest Rate Lock Commitments – Mortgage Loans1$122 $$— $— 
Interest Rate Swap Contracts – Commercial LoansInterest Rate Swap Contracts – Commercial Loans44268,708 3,295 38255,572 4,493 Interest Rate Swap Contracts – Commercial Loans62389,910 10,777 66446,490 3,508 
Total Derivatives not Designated as Hedging InstrumentsTotal Derivatives not Designated as Hedging Instruments44$268,708 $3,295 39$255,723 $4,493 Total Derivatives not Designated as Hedging Instruments63$390,032 $10,781 66$446,490 $3,508 
Fair Values of Derivative Instruments
Liability Derivatives (Included in Other Liabilities)
Fair Values of Derivative Instruments
Liability Derivatives (Included in Other Liabilities)
March 31, 2021December 31, 2020March 31, 2022December 31, 2021
(Dollars in Thousands)(Dollars in Thousands)Number of TransactionsNotional AmountFair ValueNumber of TransactionsNotional AmountFair Value(Dollars in Thousands)Number of TransactionsNotional AmountFair ValueNumber of TransactionsNotional AmountFair Value
Derivatives not Designated as Hedging InstrumentsDerivatives not Designated as Hedging InstrumentsDerivatives not Designated as Hedging Instruments
Forward Sale Contracts – Mortgage LoansForward Sale Contracts – Mortgage Loans0$$1$151 $Forward Sale Contracts – Mortgage Loans1$122 $$— $— 
Interest Rate Swap Contracts – Commercial LoansInterest Rate Swap Contracts – Commercial Loans44268,708 3,129 38255,572 4,756 Interest Rate Swap Contracts – Commercial Loans62389,910 10,647 66446,490 3,682 
Total Derivatives not Designated as Hedging InstrumentsTotal Derivatives not Designated as Hedging Instruments44$268,708 $3,129 39$255,723 $4,756 Total Derivatives not Designated as Hedging Instruments63$390,032 $10,651 66$446,490 $3,682 
3228

Table of Contents
CARTER BANKSHARES, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
NOTE 7 – DERIVATIVE INSTRUMENTS AND HEDGING ACTIVITIES – (continued)
The following table indicates the income (loss) recognized in income on derivatives for the periods presented:
For the Three Months Ended March 31,
(Dollars in Thousands)20212020
Derivatives not Designated as Hedging Instruments
Interest Rate Lock Commitments – Mortgage Loans$$11 
Forward Sale Contracts – Mortgage Loans(11)
Interest Rate Swap Contracts – Commercial Loans429 (91)
Total Derivative Income (Loss)$429 $(91)
For the Three Months Ended March 31,
(Dollars in Thousands)20222021
Derivatives not Designated as Hedging Instruments
Interest Rate Lock Commitments – Mortgage Loans$$— 
Forward Sale Contracts – Mortgage Loans(4)— 
Interest Rate Swap Contracts – Commercial Loans304 429 
Total Derivative Income$304 $429 
Presenting offsetting derivatives that are subject to legally enforceable netting arrangements with the same party is permitted. For example, we may have a derivative asset and a derivative liability with the same counterparty to a swap transaction and are permitted to offset the asset position and the liability position resulting in a net presentation.
The following table indicates the gross amounts of commercial loan swap derivative assets and derivative liabilities, the amounts offset and the carrying values in the Consolidated Balance Sheets at the dates presented:
Asset Derivatives (Included in Other Assets)Liability Derivatives (Included in Other Liabilities)Asset Derivatives (Included in Other Assets)Liability Derivatives (Included in Other Liabilities)
(Dollars in Thousands)(Dollars in Thousands)March 31,
2021
December 31,
2020
March 31,
2021
December 31,
2020
(Dollars in Thousands)March 31,
2022
December 31,
2021
March 31,
2022
December 31,
2021
Derivatives not Designated as Hedging InstrumentsDerivatives not Designated as Hedging InstrumentsDerivatives not Designated as Hedging Instruments
Gross Amounts RecognizedGross Amounts Recognized$3,295 $4,493 $3,129 $4,756 Gross Amounts Recognized$10,777 $3,508 $10,647 $3,682 
Gross Amounts OffsetGross Amounts OffsetGross Amounts Offset— — — — 
Net Amounts Presented in the Consolidated Balance SheetsNet Amounts Presented in the Consolidated Balance Sheets3,295 4,493 3,129 4,756 Net Amounts Presented in the Consolidated Balance Sheets10,777 3,508 10,647 3,682 
Gross Amounts Not Offset (1)
Gross Amounts Not Offset (1)
(3,390)(5,220)
Gross Amounts Not Offset (1)
— — — (4,080)
Net AmountNet Amount$3,295 $4,493 $(261)$(464)Net Amount$10,777 $3,508 $10,647 $(398)
(1)Amounts represent collateral posted for the periods presented.

33

Table of Contents
CARTER BANKSHARES, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
NOTE 8 – FEDERAL HOME LOAN BANK BORROWINGS
Borrowings areserve as an additional source of liquidity for us.the Company. Federal Home Loan Bank, theor (“FHLB”) borrowings were $30.0 million and $35.0 millionzero at March 31, 20212022 and $7.0 million at December 31, 2020, respectively.2021. FHLB borrowings are fixed rate advances for various terms and are secured by a blanket lien on select residential mortgages, select multifamily loans, and select commercial real estate loans at March 31, 2021 and December 31, 2020.loans. Total loans pledged as collateral were $781.3 million and $804.2 million$1.1 billion at both March 31, 20212022 and December 31, 2020, respectively.2021. There were 0no securities available-for-sale pledged as collateral at both March 31, 20212022 and December 31, 2020.2021. The Company continues to methodically pledge additional eligible loans withand expect continued progress in additional pledging throughout the ultimate expectation to have full pledging by year end 2021.year. The Company is eligible to borrow up to an additional $506.1$693.0 million based upon current qualifying collateral and has a maximum borrowing capacity of approximately $1.0 billion, or 25.0% of the Company’s assets, as of March 31, 2021.2022. The Company had the capacity to borrow up to an additional $510.5$667.3 million from the FHLB at December 31, 2020.2021.
The following table represents the balance of long-term borrowings and the weighted average interest rate as of the periods presented:
(Dollars in Thousands)March 31, 2021December 31, 2020
Long-term Borrowings$30,000 $35,000 
Weighted Average Interest Rate1.15 %1.13 %
(Dollars in Thousands)March 31, 2022December 31, 2021
Long-term Borrowings$— $7,000 
Weighted Average Interest Rate— %1.61 %
Scheduled annual maturities andDuring the year ending December 31, 2021 the Company prepaid 4 FHLB advances totaling $28.0 million with a weighted average interest rates forcost to borrow of 1.0%. NaN FHLB advance totaling $3.0 million was repaid at maturity in the fourth quarter of 2021. The remaining FHLB advances totaling $25.0 million were repaid ahead of their scheduled maturity date and had unamortized prepayment fees related to the early repayment of the borrowings totaling $43 thousand at December 31, 2021. The FHLB borrowing of $7.0 million was prepaid in January 2022 outside of its scheduled maturity. There were no new FHLB borrowings for each ofduring the five years subsequent tothree months ended March 31, 2021 and thereafter are as follows:
(Dollars in Thousands)BalanceWeighted
Average Rate
1 year$3,000 1.68 %
2 years14,000 1.09 %
3 years10,000 0.94 %
4 years3,000 1.63 %
5 years%
Thereafter%
Total FHLB Borrowings$30,000 1.15 %

2022.
3429

Table of Contents
CARTER BANKSHARES, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
NOTE 9 – COMMITMENTS AND CONTINGENCIES
Commitments to extend credit which amounted to $546.5 million at March 31, 2021 and $591.2 million at December 31, 2020, represent agreements to lend to customers with fixed expiration dates or other termination clauses. The Company provides lines of credit to our clients to finance the completion of construction projects and revolving lines of credit to operating companies to finance their working capital needs. Lines of credit for construction projects represent $355.9 million, or 65.1%,represented 54.1% and $391.4 million, or 66.2%55.3%, of the commitments to extend credit at March 31, 20212022 and December 31, 2020,2021, respectively. Standby letters of credit are conditional commitments issued by the Company guaranteeing the performance of a customer to a third-party. Those guarantees are primarily issued to support public and private borrowing arrangements.
The Company had outstandingfollowing table sets forth our commitments and letters of credit totaling $27.8 million at March 31, 2021 and $29.3 million at December 31, 2020.as of the dates presented:
(Dollars in Thousands)March 31, 2022December 31, 2021
Commitments to Extent Credit$493,765 $513,482 
Standby Letters of Credit26,154 27,083 
Total$519,919 $540,565 
Our exposure to credit loss in the event of nonperformance by the other party to the financial instrument for commitments to extend credit and standby letters of credit is represented by the contractual amount of those instruments. The Company uses the same credit policies in making commitments and unconditional obligations as it does for on balanceon-balance sheet instruments. Unless noted otherwise, collateral or other security is required to support financial instruments with credit risk.
Life-of-Loss Reserve on Unfunded Loan Commitments
We maintain a life-of-loss reserve on unfunded commercial lending commitments and letters of credit to provide for the risk of loss inherent in these arrangements. The life-of-loss reserve is computed using a methodology similar to that used to determine the allowance for credit lossesACL for loans, modified to take into account the probability of a draw-down on the commitment. Results for reporting periods beginning after January 1, 2021 are presented under Topic 326, while prior period amounts continue to be reported in other expense on our Consolidated Statements of Income. The life-of-losslife-of-loan reserve for unfunded commitments is included in other liabilities on our Consolidated Balance Sheets.
The following table presents activity in the life-of-loss reserve on unfunded loan commitments foras of the three months ended March 31, 2021 was as follows:dates presented:
(Dollars in Thousands)Three Months Ended March 31, 2021
Life-of-Loss Reserve on Unfunded Loan Commitments
Balance at beginning of period$144 
Impact of Adopting ASU 2016-132,908 
January 1, 2021$3,052
Provision for unfunded commitments(282)
March 31, 2021$2,770
Three Months Ended March 31,
(Dollars in Thousands)20222021
Life-of-Loss Reserve on Unfunded Loan Commitments
Balance at Beginning of Period$1,783 $144 
Impact of Adopting ASU 2016-13— 2,908 
Balance after Adoption of ASU 2016-13$1,783 $3,052 
Provision for Unfunded Commitments(236)(282)
Total$1,547 $2,770 
Our life-of-loss reserve for unfunded commitments is determined using a methodology similar to that used to determine the ACL. Amounts are added to the provision for unfunded commitments through a charge to current earnings in the provision for unfunded commitments. The provision for unfunded commitments was a release of $0.2 million for the three months ended March 31, 2022 and $0.3 million for the three months ended March 31, 2021.
Litigation
In the normal course of business, the Company is subject to various legal and administrative proceedings and claims. While any type of litigation contains a level of uncertainty, management believes thatLegal and administrative proceedings are subject to inherent uncertainties and unfavorable rulings could occur, and the timing and outcome of such proceedingsany legal or claims pending will not have a material adverse effect on our consolidated financial position or results of operations.administrative proceeding cannot be predicted with certainty.
3530

Table of Contents
CARTER BANKSHARES, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
NOTE 10 – TAX EFFECTS ON OTHER COMPREHENSIVE (LOSS) INCOMELOSS
The following table presents the change in components of other comprehensive (loss) incomeloss for the periods presented, net of tax effects:
Three Months Ended March 31, 2022Three Months Ended March 31, 2021
(Dollars in Thousands)Pre-Tax AmountTax BenefitNet of Tax AmountPre-Tax AmountTax (Expense) BenefitNet of Tax Amount
Net Unrealized Losses Arising during the period$(43,032)$9,037 $(33,995)$(10,494)$2,204 $(8,290)
Reclassification Adjustment for Losses (Gains) included in Net Income24 (5)19 (3,610)758 (2,852)
Other Comprehensive Loss$(43,008)$9,032 $(33,976)$(14,104)$2,962 $(11,142)

Three Months Ended March 31, 2021Three Months Ended March 31, 2020
(Dollars in Thousands)Pre-Tax AmountTax (Expense) BenefitNet of Tax AmountPre-Tax AmountTax (Expense) BenefitNet of Tax Amount
Net Unrealized (Losses) Gains Arising during the period$(10,494)$2,204 $(8,290)$2,004 $(421)$1,583 
Reclassification Adjustment for Gains included in Net Income(3,610)758 (2,852)(1,214)255 (959)
Other Comprehensive (Loss) Income$(14,104)$2,962 $(11,142)$790 $(166)$624 
NOTE 11 – STOCK REPURCHASE PLAN
On December 13, 2021, announced that its Board authorized, effective December 10, 2021, a common stock repurchase program to purchase up to 2000000 shares of the Company’s common stock in the aggregate over a period of twelve months. During the quarter ended March 31, 2022, 1,523,157 shares of common stock had been repurchased under this program at an average price of $16.17 per share. During the year ended December 31, 2021 the Company repurchased 30,407 shares of common stock at a total cost of $0.5 million, or an average of $15.22 per share. As of April 28, 2022, the repurchase program to purchase up to 2000000 shares of the Company’s common stock was fully executed.
The specific timing, price and quantity of repurchases will be at the Company’s discretion and will depend on a variety of factors, including general market conditions, the trading price of common stock, legal and contractual requirements, applicable securities laws and the Company’s financial performance. The repurchase plan does not obligate the Company to repurchase any particular number of shares.


31

Table of Contents
CARTER BANKSHARES, INC.
ITEM 2. MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS
Management’s Discussion and Analysis of Financial Condition and Results of Operations (“MD&A”), represents an overview ofis intended to help the reader understand our operations, our present business environment, and our consolidated results of operations and financial condition and highlights material changes in our financial condition and results of operations as of and for the three month periods ended March 31, 20212022 and 2020. OurMarch 31, 2021. The MD&A is provided as a supplement to, and should be read in conjunction with our Consolidated Financial Statements and the accompanying notes thereto.thereto contained in Item 1 of this Quarterly Report on Form 10-Q. Certain reclassifications have been made to prior periods to place them on a basis comparable with the current period presentation. The results of operations reported in the accompanying Consolidated Financial Statements are not necessarily indicative of results to be expected in future periods. The MD&A includes the following sections:

Important Note Regarding Forward-Looking Statements
Explanation of Use of Non-GAAP Financial Measures
Critical Accounting Policies and Estimates
Overview
Results of Operations and Financial Condition
Earnings Summary
Liquidity and Capital Resources
Regulatory Capital Resources
Contractual Obligations
Off-Balance Sheet Arrangements
Important Note Regarding Forward-Looking Statements
This Quarterly Report on Form 10-Q contains or incorporates statements that we believe are “forward-looking statements” within the meaning of the Private Securities Litigation Reform Act of 1995. Forward-looking statements include statements related to the COVID-19 pandemic and its potential impact on the Company, its markets and its customers, potential asset quality developments, and the Company’s efficiency initiatives and pending branch sales, and may otherwise relate to our financial condition, results of operations, plans, objectives, outlook for earnings, revenues, expenses, capital and liquidity levels and ratios, asset levels, asset quality, financial position, and other matters regarding or affecting the Company and its future business and operations. Forward looking statements are typically identified by words or phrases such as “will likely result,” “expect,” “anticipate,” “estimate,” “forecast,” “project,” “intend,” “ believe,” “assume,” “strategy,” “trend,” “plan,” “outlook,” “outcome,” “continue,” “remain,” “potential,” “opportunity,” “believe,” “comfortable,” “current,” “position,” “maintain,” “sustain,” “seek,” “achieve” and variations of such words and similar expressions, or future or conditional verbs such as will, would, should, could or may. Forward-looking statements in this Quarterly Report on Form 10-Q include, but are not limited to, statements related to the COVID-19 pandemic and its potential additional impact on the Company, its markets and its customers, potential asset quality and net interest income developments, and the Company’s efficiency initiatives, and may otherwise relate to our financial condition, results of operations, plans, objectives, outlook for earnings, revenues, expenses, capital and liquidity levels and ratios, asset levels, asset quality, litigation to which the Company is or has been a party and the potential impacts thereof, and other matters regarding or affecting the Company and its future business and operations. Although we believe the assumptions upon which these forward-looking statements are based are reasonable, any of these assumptions could prove to be inaccurate and the forward-looking statements based on these assumptions could be incorrect. The matters discussed in these forward-looking statements are subject to various risks, uncertainties and other factors that could cause actual results and trends to differ materially from those made, projected, or implied in or by the forward-looking statements depending on a variety of uncertainties or other factors including, but not limited to:
changes in accounting policies, practices, or guidance, including for example, our adoption of Current Expected Credit Loss (“CECL”); credit losses;
general economic or business conditions, or changes in interest rates;
technological risks and developments; cyber-security;
cyber-security threats, attacks or events; rapid technological developments and changes;
the Company’s liquidity and capital positions;
the potential adverse effects of unusual and infrequently occurring events, or the prospect of these events, such as weather-related disasters, terrorist acts, war and other military conflicts (such as the ongoing war between Russia and Ukraine) or public health events (such as the current COVID-19 pandemic), and ofthe governmental and societal responses thereto;
these potential adverse effects may include, without limitation, adverse effects on the ability of the Company's borrowers to satisfy their obligations to the Company, on the value of collateral securing loans, on the demand for the Company's loans or its other products and services, on incidents of cyberattack and fraud, on the Company’s liquidity or capital positions, on risks posed by reliance on third-party service providers, on other aspects of the Company's business operations and on financial markets and economic growth; the effect of steps the Company takes or has taken in response to the COVID-19 pandemic, the severity and duration of the pandemic, the uncertainty regarding new variants of COVID-19 that have emerged, the speed and efficacy of vaccine and treatment developments, the impact of loosening or tightening of government restrictions, the pace of economic recovery when the pandemic subsides and the heightened impact it has on exacerbation of many of the risks described herein and in our Annual Report on Form 10-K for the year ended December 31, 2020; legislative or regulatory changes and requirements, including the impact of the Coronavirus
3632

Table of Contents
CARTER BANKSHARES, INC.
ITEM 2. MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS (continued)
Aid, Relief,Company's loans or its other products and Economic Security Act (the “CARES Act”), as amendedservices, on incidents of cyberattacks and fraud, on the Company’s results of operations, liquidity or capital resources, on risks posed by reliance on third-party service providers, on other aspects of the Consolidated Appropriations Act,Company's business operations and on financial markets and economic growth;
the effect of 2021 (the “CAA”), and other legislative and regulatory reactionssteps the Company takes or has taken in response to the COVID-19 pandemic; pandemic, the severity and duration of the pandemic, and the impact it has on exacerbating many of the risks described herein and in our Annual Report on Form 10-K for the year ended December 31, 2021;
potential claims, damages, and fines related to litigation or government actions, including litigation or actions arising from the Company’s participation in and administration of programs related to the COVID-19 pandemic, including, among other things, under the CARES Act, as amended by the CAA; actions;
sensitivity to the interest rate environment including a prolonged period of low interest rates, a rapid increase in interest rates or a change in the shape of the yield curve;
inflation;
the replacement of LIBOR;
a change in spreads on interest-earning assets and interest-bearing liabilities;
regulatory supervision and oversight; legislationoversight, including the failure to comply with state and federal banking agency laws and regulations;
legislative and regulatory changes and requirements affecting the financial services industry as a whole, and the Company, in particular; the outcome of pending and future litigation and governmental proceedings; increasing price and product/service
increased competition;
the ability to continue to introduce competitive new products and services at competitive prices and on a timely, cost-effective basis;
the Company's ability to recruit and retain qualified employees and implement adequate succession planning to mitigate the loss of key members of its senior management team;
the Company’s strategic branch network optimization plan;
managing our internal growth and acquisitions;
the possibility that the anticipated benefits from acquisitions cannot be fully realized in a timely manner or at all, or that integrating the acquired operations will be more difficult, disruptive or more costly than anticipated;
containing costs and expenses;
reliance on significant customer relationships; general economic or business conditions;
credit losses;
the potential impact of climate change and related government regulation on the Company and its customers;
deterioration of the housing market and reduced demand for mortgages;
deterioration in the overall macroeconomic conditions or the state of the banking industry that could impact the re-emergence of turbulence in significant portions of the global financial and real estate markets that could impact our performance, both directly, by affecting our revenues and the value of our assets and liabilities, and indirectly, by affecting the economy generally and access to capital in the amounts, at the times and on the terms required to support our future businesses.
Many of these factors, as well as other factors, are described throughoutin this Quarterly Report, including andas well as in Part I, Item 1A, “Risk Factors” in our Annual Report on Form 10-K for the year ended December 31, 20202021 and any of our subsequent filings with the SEC.Securities and Exchange Commission (“SEC”). Forward-looking statements are based on beliefs and assumptions using information available at the time the statements are made. We caution you not to unduly rely on forward-looking statements because the assumptions, beliefs, expectations and projections about future events that are expressed in or implied by a forward-looking statement may, and often do, differ materially from actual results. Any forward-looking statement speaks only as to the date on which it is made, and we undertake no obligation to update, revise or clarify any forward-looking statement to reflect developments occurring after the statement is made.
Explanation of Use of Non-GAAP Financial Measures
In addition to the results of operations presented in accordance with generally accepted accounting principles (“GAAP”) in the United States, management uses, and this quarterly report references, net interest income on a fully taxable equivalent, or (“FTE”), basis, which is a non-GAAP financial measure. Management believes this measure provides information useful to investors in understanding our underlying business, operational performance and performance trends as it facilitates
33

Table of Contents
CARTER BANKSHARES, INC.
ITEM 2. MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS – (continued)
comparisons with the performance of other companies in the financial services industry. The Company believes the presentation of net interest income on an FTE basis ensures the comparability of net interest income arising from both taxable and tax-exempt sources and is consistent with industry practice. Net interest income is reconciled to net interest income to an FTE basis (non-GAAP) in the Net Interest Income section of the "Results of Operations and Financial Condition."
Although management believes that this non-GAAP financial measure enhances investors’ understanding of our business and performance, this non-GAAP financial measure should not be considered an alternative to GAAP or considered to be more relevant than financial results determined in accordance with GAAP, nor is it necessarily comparable with similar non-GAAP measures which may be presented by other companies.
Critical Accounting Policies and Estimates
Our critical accounting policiesestimates involving significant judgments and assumptions used in the preparation of the Consolidated Financial Statements as of March 31, 20212022 have remained unchanged from the disclosures presented in our Annual Report on Form 10-K for the year ended December 31, 20202021 under the section “Management’s Discussion and Analysis of Financial Condition and Results of Operations” except we have updated our allowance for credit losses policyOperations,” and included required disclosures in response to the adoption of ASU 2016-13 Financial Instruments - Credit Losses (Topic 326): Measurement of Credit Losses on Financial Instruments. Please refer to the CECL disclosure contained in Notes 1 and 5 to the financial statements included in this Quarterly Report on Form 10-Q.are incorporated herein by reference.
Overview
Carter Bankshares, Inc. (the “Company”) is a bank holding company headquartered in Martinsville, Virginia with assets of $4.1 billion at March 31, 2021.2022. The Company is the parent company of its wholly owned subsidiary, Carter Bank & Trust (the “Bank”). The Bank is an insured, Virginia state-chartered bank, which operates branches in Virginia and North Carolina. The Company provides a full range of financial services with retail, and commercial banking products and insurance. Our common stock trades on the Nasdaq Global Select Market under the ticker symbol “CARE.”
The Company earns revenue primarily from interest on loans and securities and fees charged for financial services provided to our customers. The Company incurs expenses for the cost of deposits, provision for credit losses and other operating costs such as salaries and employee benefits, data processing, occupancy and tax expense.
Our mission is that the Company strivesto strive to be the preferred lifetime financial partner for our customers and shareholders, and the employer of choice in the communities the Company is privileged to serve. Our strategic plan focuses on restructuring the balance sheet to provide more diversification and higher yielding assets to increase the net interest margin. Another area of focus is the transformation of the infrastructure of the Company to provide a foundation for operational efficiency and provide new products and services for our customers that will ultimately increase noninterest income.
37

Table of Contents
CARTER BANKSHARES, INC.
ITEM 2. MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS (continued)
Our focus continues to be on loan and deposit growth with a shift in the composition of deposits to more low cost core deposits with less dependence in higher cost certificates of deposits (“CDs”), as well as, implementing opportunities to increase fee income while closely monitoring our operating expenses. The Company is focused on executing ourthis strategy to successfully build our brand and grow our business in our markets.
COVID-19
In response
Results of Operations and Financial Condition
Earnings Summary
Highlights for the Three Months Ended March 31, 2022
Net interest income increased $1.7 million, or 6.4%, to $28.2 million for the three months ended March 31, 2022 compared to $26.5 million for the same period in 2021 due primarily to the COVID-19 pandemic,ongoing reduction in funding costs;
The provision for credit losses decreased to $0.6 million for the CARES Act was signed into law onthree months ended March 27, 2020. The CARES Act is an emergency stimulus measure providing assistance31, 2022, compared to $1.9 million for the same period in 2021 due to improved qualitative reserves and relief in a variety of wayslower net charge-offs, partialy offset by loan growth;
Total noninterest income decreased $3.6 million to certain individuals, businesses, and industries. The CARES Act established a $2 trillion economic stimulus package, including cash payments to individuals, supplemental unemployment insurance benefits and a $349 billion loan program administered through$5.3 million for the Small Business Administration (“SBA”), referred to as the Paycheck Protection Program (“PPP”). In additionthree months ended March 31, 2022 compared to the general impact of the COVID-19 pandemic has had on the Company, certain provisions of the CARES Act, as well as other legislative and regulatory relief efforts, may have a material impact on our operations. The full extent of these impacts at the date of this filing is unknown; however, we have disclosed the material items of which we are aware.
Many of the CARES Act’s programs are dependent upon the direct involvement of U.S. financial institutions and will be implemented through rules and guidance adopted by federal agencies, including the U.S. Department of the Treasury, the Federal Deposit Insurance Corporation (“FDIC”), the Board of Governors of the Federal Reserve System (“FRB” or “Federal Reserve”) and other federal bank regulatory authorities, including those with direct supervisory jurisdiction over the Company and the Bank.
Set forth below is a brief overview of certain provisions of the CARES Act and certain other regulations and supervisory guidance related to the COVID-19 pandemic that are applicable to the operations and activities of the Company. The following description is qualifiedsame period in its entirety by reference to the full text of the CARES Act and the statutes, regulations, and policies described herein. Such statutes, regulations, and policies are subject to ongoing review by U.S. Congress and federal regulatory authorities. Future amendments to the provisions of the CARES Act or changes to any of the statutes, regulations, or regulatory policies applicable to the Bank could have a material effect on the Bank. Many of the requirements called for in the CARES Act and related regulations and supervisory guidance will be implemented over time and most will be subject to implementing regulations over the course of the coming weeks. The Bank will continue to assess the impact of the CARES Act and other statutes, regulations and supervisory guidance related to the COVID-19 pandemic.
FRB Reserve Programs and Initiatives
The CARES Act encourages the FRB, in coordination with the Secretary of the Treasury, to establish or implement various programs to help midsize businesses, nonprofits, and municipalities, including (i) a Midsize Business/Nonprofit Organization Program to provide financing to banks and other lenders to make direct loans to eligible businesses and nonprofit organizations with between 500 and 10,000 employees and (ii) the Municipal Liquidity Facility, provide liquidity to the financial system that supports states and municipalities. On April 9, 2020, the FRB announced and solicited comments regarding the Main Street Lending Program, which would implement certain of these recommendations.
Separately and in response to the COVID-19 pandemic, the FRB’s Federal Open Market Committee (the “FOMC”) has set the federal funds target rate – i.e., the interest rate at which depository institutions such as the Company lend reserve balances to other depository institutions overnight on an uncollateralized basis –2021due to a historic low. On March 16, 2020, the FOMC set the federal funds target rate at 0-0.25%. Consistent with FRB policy, the FRB has committed to the usereduction in gains on sales of overnight reverse repurchase agreements as a supplementary policy tool, as necessary, to help control the federal funds rate and keep it in the target range set by the FOMC.
In addition, the FRB has expanded the size and scope of three existing programs to mitigate the economic impact of the COVID-19 pandemic: (i) the Primary Market Corporate Credit Facility; (ii) the Secondary Market Corporate Credit Facility; and (iii) the Term Asset-Backed Securities Loan Facility. The FRB has also established two new program facilities – the Money Market Mutual Fund Liquidity Facility and the Commercial Paper Funding Facility – to broaden its support for the flow of credit to households and businesses during the COVID-19 pandemic.securities;
3834

Table of Contents
CARTER BANKSHARES, INC.
ITEM 2. MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS - (continued)
Temporary Bank Secrecy Act (“BSA”) Reporting Relief
The U.S. Department of the Treasury’s Financial Crimes Enforcement Network (“FinCEN”) has provided targeted relief from certain BSA reporting requirements and have provided updated guidanceTotal noninterest expense decreased $1.1 million to financial institutions on complying with such requirements during the COVID-19 pandemic. Specifically, FinCEN has (i) granted targeted relief to financial institutions participating in the PPP, stating that PPP loans to existing customers will not require reverification under applicable BSA requirements, unless reverification is otherwise required under the financial institution’s risk-based BSA compliance program, (ii) acknowledged that there may be “reasonable delays in compliance” due to the COVID-19 pandemic, and (iii) temporarily suspended implementation of its February 2020 ruling, which would have entailed significant changes to currency transaction reporting filing requirements for transactions involving sole proprietorships and entities operating under a “doing business as” or other assumed name.
The Company’s Response to COVID-19
Lending Operations
The Company elected to take advantage of Section 4014 of the CARES Act provision to temporarily delay adoption of the CECL methodology. The Company was subject to the adoption of the CECL accounting method under the FASB ASU 2016-03 and related amendments, Financial Instruments – Credit Losses (Topic 326) on January 1, 2020 and has since implemented CECL January 1, 2021. Refer to Note 1, Basis of Presentation and Note 5 Allowance for Credit Losses, of the Notes to Unaudited Consolidated Financial statements for additional disclosures related to CECL.
The Company quickly responded to the pandemic and the CARES Act, offering the option of payment deferrals, participation in the PPP, fee waivers and other relief actions to customers. Banks have been identified as essential services and have remained open during the COVID-19 pandemic. As of April 28, 2021, all of the Company’s branch lobbies are open. Every opportunity is being taken to protect both customers and employees through enhanced cleaning services, social distancing and personal protective equipment requirements for both. Approximately 20% of the Company’s workforce is working remotely.
Under the CARES Act, the PPP is an amendment to a program administered as part of the Small Business Administration’s (“SBA”) 7-A loan program. The Company became an approved SBA 7A lender in November 2019. The PPP is a guaranteed, unsecured loan program created to fund certain payroll and operating costs of eligible businesses, organizations and self-employed persons during the COVID-19 pandemic. Initially, $349 billion was approved and designated for the PPP in order for the Small Business Administration (“SBA”) to guarantee 100% of collective loans made under the program to eligible small businesses, nonprofits, veteran’s organizations, and tribal businesses. The Company participated in the initial round of funding through a referral relationship with a third-party, non-bank lender. When an additional $310 billion in funds were approved and designated for the PPP, we opted to set up an internal, automated loan process utilizing our core system provider. As of March 31, 2021 we processed either through a third-party or internally 1,067 PPP loans totaling $66.0$22.5 million represented by $17.9 million processed in round one, $39.9 million processed in round two and $8.2 million in round three. The Company has continued making PPP loans pursuant to the additional PPP authorization that was contained in the December 2020 COVID-19 relief law.
The FRB implemented a liquidity facility available to financial institutions participating in the PPP. However, the Company opted to fund all PPP loans through our internal liquidity sources. These loans are fully guaranteed by the SBA and do not represent a credit risk. We expect the vast majority of these PPP loans will be forgiven based upon a preliminary review of the loans. As of March 31, 2021, the Company thus far has had 295 loans totaling $19.4 million fully forgiven by the SBA.
39

Table of Contents
CARTER BANKSHARES, INC.
ITEM 2. MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS (continued)
The Company provides deferrals to customers under Section 4013 of the CARES Act and regulatory interagency statements on loan modifications, which suspends the requirement to categorize these deferrals as Troubled Debt Restructuring (“TDRs”). The Part I program was launched in March 2020 and expired at the end of August 2020. The deferrals in Part I typically provided deferral of both principal and interest through the expiry. The Part II program was launched in July 2020 and expired at the end of December 2020. The deferrals in this program were needs based and required the collection of updated financial information and in certain situations, the validation of liquidity to support the business. Prior to the extension of the CARES Act, the Company launched the Part III program that offered borrowers in the Part II program an extension of deferrals through June 2021. For those borrowers who opted into the Part III program, they are required to provide monthly financial statements and remit payments on a quarterly basis based on excess cash flows, if any, up to their otherwise contractual payment. The majority of deferrals in the Part III program are principal only deferrals. At the end of the deferral period, for term loans, payments will be applied to accrued interest first and will resume principal payments once accrued interest is current. Deferred principal will be due at maturity. For interest only loans, such as lines of credit, deferred interest will be due at maturity.
As of March 31, 2021, we had 92 total customers opt for deferrals under Part III of the program, which continues through June 30, 2021, with an aggregate principal balance of $407.0 million, or 13.7%, of total portfolio loans and a weighted average deferment period of 2.9 months. Approximately $320.4 million, comprised of 58 loan modifications, were related to the hospitality industry. At the peak of the deferral programs, the company had 958 commercial and consumer customers opt for the program with an aggregate principal balance of $1.2 billion, or 41.0% of total loans.
The following table provides detail of the Company’s deferred loans as of March 31, 2021:
(Dollars in Thousands)Number
of Loans
Loan
Principal
Percent of
Outstanding
Weighted
Average
Deferment
Period
(months)
Total Deferment
PrincipalInterest
Commercial Real Estate85 $399,037 13.43 %2.90 $280,451 $118,586 
Commercial and Industrial6,000 0.20 %2.90 — 6,000 
Residential Mortgages1,828 0.06 %— 1,828 — 
Other Consumer— — — %— — — 
Construction163 0.01 %2.90 163 — 
Other— — — %— — — 
Total Aggregate Deferred Payments92 $407,028 13.70 %2.90 $282,442 $124,586 
The following table provides detail of the Company’s deferred loans as of December 31, 2020:
(Dollars in Thousands)Number
of Loans
Loan
Principal
Percent of
Outstanding
Weighted
Average
Deferment
Period
(months)
Total Deferment
PrincipalInterest
Commercial
Commercial Real Estate81 $382,437 12.98 %6.0 $269,414 $113,023 
Commercial and Industrial6,000 0.20 %6.0 — 6,000 
Obligations of States and Political Subdivisions— — — %— — — 
Commercial Construction163 0.01 %4.0 163 — 
Total Commercial Loans83 388,600 13.18 %269,577 119,023 
Consumer
Residential Mortgages— — — %— — — 
Other Consumer— — — %— — — 
Consumer Construction— — — %— — — 
Total Consumer Loans   %   
Total Aggregate Deferred Payments83 $388,600 13.18 %$5.9 $269,577 $119,023 
40

Table of Contents
CARTER BANKSHARES, INC.
ITEM 2. MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS (continued)
Our interest income could be reduced due to the COVID-19 pandemic. In keeping with guidance from regulators, we are actively working borrowers affected by the COVID-10 pandemic to defer their payments, interest, and fees. Interest and fees will still accrue to income through normal GAAP accounting. Should eventual credit losses on these deferred payments emerge, interest income and fees accrued would need to be reversed. In such a scenario, interest income in future periods could be negatively impacted. At this time, we are unable to project the significance of such an impact, but recognize the breadth of the economic impact may affect our borrowers’ ability to repay in future periods.
Our exposure to hospitality at March 31, 2021 equated to approximately $501.5 million, or 16.9% of total portfolio loans, of which approximately $320.4 million on 58 loans are on deferral. These were mostly loans secured by upscale or top tier flagged hotels, which have historically exhibited low leverage and strong operating cash flows. However, we anticipate that a significant portion of our borrowers in the hotel industry will continue to operate at occupancy levels at or below breakeven which has caused, or will cause, them to draw on their existing lines of credit with other financial institutions or other sources of liquidity and may adversely affect their ability to repay existing indebtedness. These developments, together with the current economic conditions generally, may adversely impact the value of real estate collateral in hospitality and other commercial real estate exposure. These risk considerations were factored into qualitative adjustments included in the ACL. As a result, we anticipate that our financial condition, capital levels and results of operations could be adversely affected.
Retail Operations
The Company continues to promote digital banking options through our website. Customers are encouraged to utilize online and mobile banking tools and our customer contact center for personal and automated telephone banking services. Retail branches are staffed and available to assist customers by offering lobby appointments, drive-up and virtual servicing.
In March 2020, we closed all branch lobbies to customer activity, offering drive-up and appointment only services. On October 31, 2020, we opened 36 branch lobbies and as of April 28, 2021, we opened our remaining branch lobbies. Retail leadership continues to monitor branch traffic and local conditions daily and makes adjustments as needed. All branches are equipped with video conferencing and online tools that enable virtual servicing. We continue to pay all employees according to their normal work schedule, even if their hours have been reduced. No employees have been furloughed. Employees whose job responsibilities can be effectively carried out remotely are working from home. Employees whose critical duties require their continued presence on-site are utilizing personal protection equipment and observing social distancing and cleaning protocols.
Our fee income for 2020 was negatively impacted due to COVID-19 by approximately $1.5 million due to the COVID-19 pandemic. Beginning on July 20, 2020, certain account fees were reinstated. In keeping with guidance from regulators, we are actively working with customers effected by the COVID-10 pandemic to waive fees from a variety of sources, such as, but not limited to, insufficient funds and overdraft fees and account maintenance fees. We believe these reductions in fees are temporary in conjunction with the length of the economic crisis caused by the COVID-19 pandemic. The breadth of the economic impact is likely to continue to impact our fee income in future periods.
Capital Resources and Liquidity
As of March 31, 2021, all of the Company’s capital ratios were in excess of all regulatory requirements. The economic recession brought about by the COVID-19 pandemic has improved during the first quarter of 2021 and during the second quarter 2021 to date.
We maintain access to multiple sources of liquidity. Funding sources accessible to the Company include borrowing availability at the Federal Home Loan Bank (“FHLB”), equal to 25% of the Company’s assets approximating $1.0 billion, subject to the amount of eligible collateral pledged, and of which $506.1 million remains available at March 31, 2021, federal funds unsecured lines with six other correspondent financial institutions in the amount of $145.0 million and access to the institutional CD market through brokered CDs. In addition to the above resources, the Company also has $626.3 million of unpledged available-for-sale securities as an additional source of liquidity at March 31, 2021. If an extended recession caused large numbers of our deposit customers to withdraw their funds, we might become more reliant on volatile or more expensive sources of funding.
41

Table of Contents
CARTER BANKSHARES, INC.
ITEM 2. MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS (continued)
The Company is monitoring and will continue to monitor the impact of the COVID-19 pandemic and has taken and will continue to take steps to mitigate the potential risks and impact on our liquidity and capital resources. Due to the economic uncertainty, we are taking a prudent approach to capital management and have established access to the FRB’s PPP Lending Facility.
Earnings Summary
Net income increased $5.0 million, or 112.0%, for the three months ended March 31, 20212022 compared to $23.6 million for the same period in 2020. Net2021 resulting from our retail branch optimization project, higher profit sharing and vacation carryover in the fourth quarter of 2021 as well as lower medical costs in the first three months of 2022; and
Provision for income taxes increased $0.4 million to $1.3 million for the three months ended March 31, 2021 was2022 compared to $0.9 million for the same period in 2021.
We reported net income of $9.3 million, or $0.36 diluted earnings per share, for the three months ended March 31, 2022 compared to net income of $9.4 million, or $0.36 diluted earnings per share, compared to net income of $4.4 million, or $0.17 diluted earnings per share, for the same period in 2020. The increase in net income was due to a lower provision for credit losses of $2.9 million, a $2.0 million increase in noninterest income and a decrease in noninterest expense of $1.1 million, offset by a decline in net interest income of $0.7 million and an increase in the provision for income taxes of $0.6 million.
Net interest income decreased $0.7 million, or 2.7%, to $26.5 million during the first three months of 2021 compared to the same period of 2020. The net interest margin, on a fully taxable equivalent (“FTE”) basis, which is non-GAAP measure, decreased 23 basis points to 2.78% in the first quarter of 2021 compared to 3.01% in the first quarter of 2020. The decreases in short-term interest rates had a negative impact on both net interest income and the net interest margin, but were partially offset by a lower cost of funds. The yield on interest-earning assets decreased 71 basis points for the three months ended March 31, 2021, partially offset by a 57 basis point decline in funding costs compared to the same period of 2020. Net interest margin is reconciled to net interest income adjusted to a FTE basis below in the “Net Interest Income” income section of the “Results of Operations - Three Months Ended March 31, 2021 Compared to Three Months Ended March 31, 2020 discussion below. Also refer to the “Explanation of Use of Non-GAAP Financial Measures” below for additional discussion of non-GAAP measures.
The provision for credit losses decreased $2.9 million to $1.9 million for the three months ended March 31, 2021 compared to $4.8 million for the same period of 2020 due to qualitative adjustments of $2.6 million for the decline in economic and market conditions as a result of COVID-19. The first quarter of 2021 provision for credit losses was primarily driven by adjustments to the CECL model to account for additional expected deterioration in credit quality with respect to loans on deferral. Management reviews and analyzes the monthly operating statements of commercial clients in the deferral program. During the first quarter of 2021, management observed continued deterioration on a loan in deferral with an aggregate principal balance of $8.1 million that was not previously recognized in the Day 1 model. This adjustment resulted in additional reserves of $1.5 million during the first quarter of 2021. Provision expense for the first quarter of 2021was impacted by net charge-offs totaling $0.7 million.
Prior to the adoption of CECL at January 1, 2021, the life-of-loss reserves on unfunded commitments was a component of noninterest expense and has not been reclassified for comparable periods. The life-of-loss reserves on unfunded commitments totaled $2.8 million at March 31, 2021.
Net charge-offs were $0.7 million in the first three months of 2021 compared to $0.6 million in the same period of 2020. As a percentage of average portfolio loans, on an annualized basis, net charge-offs were 0.10% for the three months ended March 31, 2021 and 0.09% for the same period in 2020. At March 31, 2021 and December 31, 2020, nonperforming loans were consistent at $32.0 million. Nonperforming loans as a percentage of total portfolio loans were 1.08%, 1.09% and 1.38% as of March 31, 2021, December 31, 2020 and March 31, 2020, respectively.
Total noninterest income increased $2.0 million, or 28.8%, to $9.0 million for the three months ended March 31, 2021 compared to $7.0 million for the same period in 2020, primarily due to $3.6 million in net securities gains. Security gains increased by $2.4 million for the three months ended March 31, 2021 to $3.6 million compared to $1.2 million for the same period of 2020 due to the Company taking advantage of market opportunities, and repositioning and diversifying holdings in the securities portfolio. Other key factors that contributed to the increase in total noninterest income during the first quarter of 2021 were higher debit card interchange fees of $0.6 million, increased service charges on deposit accounts of $0.2 million and a $0.2 million increase in other noninterest income. These increases were offset by lower insurance commissions of $1.0 million and lower commercial loan swap fee income of $0.2 million due to declines in our interest rate swap contracts by our commercial customers.
42

Table of Contents
CARTER BANKSHARES, INC.
ITEM 2. MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS (continued)
Total noninterest expense decreased $1.1 million, or 4.6%, for the first quarter of March 31, 2021 to $23.6 million compared to $24.7 million in the same period of 2020. The decrease was primarily driven by a decline of $1.0 million in salaries and employee benefits primarily attributable to our branch network optimization project, lower unfunded loan commitment expense of $1.0 million primarily due to the reclassification to the provision for credit losses in 2021 due to the adoption of CECL, a decrease of $0.4 million in advertising expenses due to the sunset of our deposit acquisition strategy in the fourth quarter of 2020 and a $0.5 million decrease in other noninterest expense. Offsetting these decreases were higher professional and legal fees of $0.8 million, higher data processing expenses of $0.4 million due to an increase in customer accounts and new modules added to our core processor, an increase of $0.3 million in occupancy expenses and a $0.2 million increase in the amortization of tax credits.
The provision for income taxes increased $0.7 million to $0.9 million for the three months ended March 31, 2021 compared to $0.2 million in the same period in 2020 as a result of an increase in pretax income of $5.6 million. Our effective tax rate increased to 9.0% for the three months ended March 31, 2021 compared to 5.3% for the same period in 2020. The increase in the effective tax rate is primarily due to a higher level of pretax income and a lower level of tax-exempt interest income. The Company ordinarily generates an annual effective tax rate that is less than the statutory rate of 21% due to benefits resulting from tax-exempt interest income, tax credit projects and Bank Owned Life Insurance (“BOLI”), which are relatively consistent regardless of the level of pretax income.
Explanation of Use of Non-GAAP Financial Measures
In addition to the results of operations presented in accordance with generally accepted accounting principles (“GAAP”) in the United States, management uses, and this quarterly report references net interest income and net interest margin on a FTE basis, each of which is a non-GAAP financial measure. Management believes these non-GAAP financial measures provide information useful to investors in understanding our underlying business, operational performance and performance trends as it facilitates comparisons with the performance of other companies in the financial services industry. Although management believes that these non-GAAP financial measures enhance an investor’s understanding of our business and performance, these non-GAAP financial measure should not be considered an alternative to financial measures determined in accordance with GAAP or considered to be more important than financial measures determined in accordance with GAAP, nor is it necessarily comparable to similar non-GAAP financial measures which may be presented by us or other companies.

The Company believes the presentation of net interest income on an FTE basis ensures the comparability of net interest income arising from both taxable and tax-exempt sources and is consistent with industry practice. Net interest income per the Consolidated Statements of Income is reconciled to net interest income adjusted to an FTE basis in the Net Interest Income section of the "Results of Operations – Three Months Ended March 31, 2021 Compared to Three Months Ended March 31,2020."

RESULTS OF OPERATIONS
Three Months Ended March 31, 2021 Compared to Three Months Ended March 31, 2020
Three Months Ended March 31,
PERFORMANCE RATIOS20222021
Return on Average Assets0.92 %0.92 %
Return on Average Shareholders’ Equity9.57 %9.72 %
Portfolio Loans to Deposit Ratio77.62 %80.51 %
Allowance for Credit Losses to Total Portfolio Loans3.33 %3.93 %
Net Interest Income
Our principal source of revenue is net interest income. Net interest income represents the difference between the interest and fees earned on interest-earning assets and the interest paid on interest-bearing liabilities. Net interest income is affected by changes in the average balance of interest-earning assets, and interest-bearing liabilities, andas well as changes in interest rates and spreads. The level and mix of interest-earning assets and interest-bearing liabilities is managed by our Asset and Liability Committee (“ALCO”), in order to mitigate interest rate and liquidity risks of the balance sheet. A variety of ALCO strategies were implemented, within prescribed ALCO risk parameters, to produce what the Company believes is an acceptable level of net interest income.
Net interest income and the net interest margin are presented on an FTE basis, which are non-GAAP measures.basis. The FTE basis (non-GAAP) adjusts net interest income and net interest margin for the tax benefit of income on certain tax-exempt loans and securities using the applicable federal statutory tax rate for each period (which was 21% for the periods presented) and the dividend-received deduction for equity securities. The Company believes this FTE basis presentation provides a relevant comparison between taxable and non-taxable sources of interest income. Refer to the “Explanation of Use of Non-GAAP Financial Measures” above for additional discussion of non-GAAP measures.
Total net interest income increased $1.7 million, or 6.4%, to $28.2 million for the three months ended March 31, 2022 compared to $26.5 million for the same period in 2021. This increase was primarily due to the ongoing reduction in funding costs. Net interest income, on an FTE basis (non-GAAP), increased $1.5 million, or 5.7%, to $28.5 million for the three months ended March 31, 2022 compared to $27.0 million for the same period in 2021. For the three months ended March 31, 2022, the increase in net interest income, on an FTE basis (non-GAAP), was driven by lower interest income of $0.4 million and lower interest expense of $1.9 million compared to the same period in 2021. Net interest margin increased 15 basis points to 2.88% for the three months ended March 31, 2022 compared to 2.73% for the same period in 2021. The net interest margin, on an FTE basis (non-GAAP), increased 13 basis points to 2.91% for the three months ended March 31, 2022 compared to 2.78% for the same period in 2021. The Company continues to focus on the expansion of net interest income and the net interest margin.
43
35

Table of Contents
CARTER BANKSHARES, INC.
ITEM 2. MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS - (continued)
Total net interest income decreased $0.7 million, or 2.7%, to $26.5 million for the three months ended March 31, 2021, compared to $27.3 million for the same period in 2020 primarily due the decline in the interest rate environment, offset by an increase in the volume of interest-earning assets. Net interest income, on an FTE basis (non-GAAP), decreased $0.9 million, or 3.1%, to $27.0 million in the first quarter of 2021 compared to $27.9 million in the same period in 2020. The decrease in net interest income, on an FTE basis, was driven by an $5.0 million decrease in interest income, partially offset by a $4.1 million decrease in interest expense during the three months ended March 31, 2021 compared to the same period in 2020. The decreases in short-term interest rates had a negative impact on both net interest income and the net interest margin, but are partially offset by a lower cost of funds. Net interest margin decreased 21 basis points to 2.73% in the first quarter of 2021 compared to 2.94% for the same period in 2020 primarily due to the negative impact of lower yields on interest-earning assets, offset by a decline in the cost of interest-bearing liabilities. The net interest margin, on an FTE basis (non-GAAP), decreased 23 basis points to 2.78% in the first three months ended 2021 compared to 3.01% for the same period in 2020, primarily due to the lower interest rate environment. The lower interest rate environment and the intentional runoff of higher cost CDs has significantly contributed to lower the overall cost of funds.
The following table reconciles net interest income per the Consolidated Statements of Income to net interest income on an FTE basis, and net interest margin to net interest margin on an FTE basis (non-GAAP), for the periods presented:
For the Three Months Ended March 31,Three Months Ended March 31,
(Dollars in Thousands)(Dollars in Thousands)20212020(Dollars in Thousands)20222021
Total Interest IncomeTotal Interest Income$32,957 $37,836 Total Interest Income$32,678 $32,957 
Total Interest ExpenseTotal Interest Expense6,428 10,572 Total Interest Expense4,456 6,428 
Net Interest Income per Consolidated Statements of Net IncomeNet Interest Income per Consolidated Statements of Net Income26,529 27,264 Net Interest Income per Consolidated Statements of Net Income28,222 26,529 
Adjustment to FTE BasisAdjustment to FTE Basis462 601 Adjustment to FTE Basis298 462 
Net Interest Income (FTE)(non-GAAP)Net Interest Income (FTE)(non-GAAP)$26,991 $27,865 Net Interest Income (FTE)(non-GAAP)$28,520 $26,991 
Net Interest MarginNet Interest Margin2.73 %2.94 %Net Interest Margin2.88 %2.73 %
Adjustment to FTE BasisAdjustment to FTE Basis0.05 %0.07 %Adjustment to FTE Basis0.03 %0.05 %
Net Interest Income (FTE)(non-GAAP)2.78 %3.01 %
Net Interest Margin (FTE)(non-GAAP)Net Interest Margin (FTE)(non-GAAP)2.91 %2.78 %
Average Balance Sheet and Net Interest Income Analysis (FTE)
The following table provides information regarding the average balances, interest and rates earned on interest-earning assets and the average balances, interest and rates paid on interest-bearing liabilities for the periods presented:
Three Months Ended March 31, 2022Three Months Ended March 31, 2021
(Dollars in Thousands)Average BalanceIncome/ ExpenseRateAverage BalanceIncome/ ExpenseRate
ASSETS
Interest-Bearing Deposits with Banks$140,080 $62 0.18 %$174,731 $50 0.12 %
Tax-Free Investment Securities(2)
26,579 211 3.22 %51,589 413 3.25 %
Taxable Investment Securities960,645 3,732 1.58 %708,250 2,987 1.71 %
Total Securities987,224 3,943 1.62 %759,839 3,400 1.81 %
Tax-Free Loans(1)(2)
154,117 1,206 3.17 %223,012 1,787 3.25 %
Taxable Loans(1)
2,690,781 27,745 4.18 %2,777,423 28,145 4.11 %
Total Loans2,844,898 28,951 4.13 %3,000,435 29,932 4.05 %
Federal Home Loan Bank Stock2,139 20 3.79 %4,805 37 3.12 %
Total Interest-Earning Assets3,974,341 $32,976 3.36 %3,939,810 $33,419 3.44 %
Noninterest Earning Assets154,971 182,283 
Total Assets$4,129,312 $4,122,093 
LIABILITIES AND SHAREHOLDERS' EQUITY
Interest-Bearing Demand$463,980 $277 0.24 %$378,886 $215 0.23 %
Money Market510,286 284 0.23 %309,624 266 0.35 %
Savings705,759 178 0.10 %644,806 162 0.10 %
Certificates of Deposit1,308,799 3,660 1.13 %1,620,543 5,652 1.41 %
Total Interest-Bearing Deposits2,988,824 4,399 0.60 %2,953,859 6,295 0.86 %
Federal Home Loan Bank Borrowings1,400 1.74 %33,889 96 1.15 %
Other Borrowings4,358 51 4.75 %2,307 37 6.50 %
Total Borrowings5,758 57 4.01 %36,196 133 1.49 %
Total Interest-Bearing Liabilities2,994,582 4,456 0.60 %2,990,055 6,428 0.87 %
Noninterest-Bearing Liabilities739,556 740,892 
Shareholders' Equity395,174 391,146 
Total Liabilities and Shareholders' Equity$4,129,312 $4,122,093 
Net Interest Income(2)
$28,520 $26,991 
Net Interest Margin(2)
2.91 %2.78 %
(1)Nonaccruing loans are included in the daily average loan amounts outstanding.
(2)Tax-exempt income is on an FTE basis (non-GAAP) using the statutory federal corporate income tax rate of 21 percent.
Interest income decreased $0.3 million, or 0.8%, for the three months ended March 31, 2022 compared to the same period in 2021. Interest income, on an FTE basis (non-GAAP), decreased $0.4 million, or 1.3% for the three months ended March 31, 2022 compared to the same period in 2021. The change was primarily due to increases in average interest-earning assets of $34.5 million for the three months ended March 31, 2022, offset by a lower interest rate yield of eight basis points compared to
4436

Table of Contents
CARTER BANKSHARES, INC.
ITEM 2. MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS - (continued)
the same period in 2021.

Average Balance Sheet and Net Interest Income Analysis (FTE)
The following table provides information regarding the average balances, interest and rates earned on interest- earning assetsinterest-bearing deposits with banks decreased $34.7 million and the average balances, interest and rates paid on interest-bearing liabilities for the periods presented:
Three Months Ended March 31, 2021Three Months Ended March 31, 2020
(Dollars in Thousands)
Average Balance(3)
Income/ ExpenseRateAverage BalanceIncome/ ExpenseRate
ASSETS
Interest-bearing Deposits with Banks$174,731 $50 0.12 %$62,960 $210 1.34 %
Tax-free Investment Securities(2)
51,589 413 3.25 %21,452 204 3.82 %
Taxable Investment Securities708,250 2,987 1.71 %712,104 4,502 2.54 %
Tax-free Loans(1)(2)
223,012 1,787 3.25 %337,857 2,660 3.17 %
Taxable Loans(1)
2,777,423 28,145 4.11 %2,584,917 30,797 4.79 %
Federal Home Loan Bank Stock4,805 37 3.12 %4,418 64 5.83 %
Total Interest-earning Assets$3,939,810 $33,419 3.44 %$3,723,708 $38,437 4.15 %
LIABILITIES
Deposits:
Interest-bearing Demand$378,886 $215 0.23 %$297,395 $446 0.60 %
Money Market309,624 266 0.35 %154,564 271 0.71 %
Savings644,806 162 0.10 %562,712 145 0.10 %
Certificates of Deposit1,620,543 5,652 1.41 %1,918,841 9,633 2.02 %
Total Interest-bearing Deposits2,953,859 6,295 0.86 %2,933,512 10,495 1.44 %
Borrowings:
Federal Funds Purchased— — — %220 1.83 %
FHLB Borrowings33,889 96 1.15 %17,418 58 1.34 %
Other Borrowings2,307 37 6.50 %1,481 18 4.89 %
Total Borrowings36,196 133 1.49 %19,119 77 1.62 %
Total Interest-bearing Liabilities$2,990,055 6,428 0.87 %$2,952,631 10,572 1.44 %
Net Interest Income(2)
$26,991 $27,865 
Net Interest Margin(2)
2.78 %3.01 %
(1)Nonaccruing loans are included in the daily average loan amounts outstanding.
(2)Tax-exempt income is on an FTErate earned increased six basis using the statutory federal corporate income tax rate of 21 percent.
(3)Loan and deposit balances include held-for-sale transactions in connection with sale of Bank branches.
Interest income, on an FTE basis (non-GAAP), decreased $5.0 million, or 13.1%,points for the three months ended March 31, 2021,2022 compared to the same period in 2020. We are currently maintaining higher liquidity levels as a result of COVID-19. The change was primarily due to an increase in average interest-earning assets of $216.12021. Average loan balances decreased $155.5 million for the three months ended March 31, 2022 compared to the same periods in 2021 offsetdue to large commercial paydowns in 2021. Average Paycheck Protection Program (“PPP”) loans totaled $0.6 million as of March 31, 2022 compared to $31.2 million as of March 31, 2021 which contributed to the decline in average loan balances, as a result of the continued forgiveness on PPP loans processed by lower short-term interest ratesthe Small Business Administration.

The average rate earned on loans increased eight basis points for the three months ended March 31, 2022 compared to the same period in 2020. 2021 primarily due to the increase in short-term interest rates mid-March 2022. At March 31, 2022, the loan portfolio was comprised of 31.0% floating rates which reprice monthly, 39.0% variable rates that reprice at least once during the life of the loan and the remaining 30.0% are fixed rate loans.

Average interest-bearing deposits with banksinvestment securities increased $111.8$227.4 million and the average rate earned decreased 12219 basis points compared to the same period in 2020. Average loan balances increased $77.7 million for the three months ended March 31, 20212022 compared to the same period in 2020, which includes PPP loan production that began in second quarter of 2020. Average PPP loans for the three months ended March 31, 2021 totaled $31.2 million. The average rate earned on loans decreased 56 basis points for the first quarter of 2021 compared to the same period in 2020 primarily due to lower short-term interest rates. Average investment securities increased $26.3 million and the average rate earned decreased 77 basis points for the three months ended 2021 compared to the same period in 2020.2021. The change in investment securities is the result of active balance sheet management as ourto deploy excess cash. Our portfolio has been diversified as to bond types, maturities, and interest rate structures. Overall,As of March 31, 2022, the FTEsecurities portfolio was comprised of 47.6% variable rate on interest-earning assets (non-GAAP) decreased 71 basis points forsecurities with approximately 40.6% that will reprice at least once over the first quarter of 2021 compared to the same period in 2020.next 12 months.
Interest expense decreased $4.1$1.9 million for the three months ended March 31, 20212022 compared to the same period in 2020.2021. The decrease was primarily due to lower short-term interest rates in 2021 as compared to 2020 as well as the intentional runoff of higher cost CDs.CDs in the first quarter of 2022 and in 2021. Interest expense on interest-bearing deposits decreased $4.2$1.9 million for the three months ended March 31, 20212022 compared to the same period in 20202021 primarily due to the decline in the average balance of CDs and interest-bearing demand accounts. the reduction in average rates paid on the Company’s CDs. 

The decrease of $298.3average balances on CDs decreased $311.7 million in the average balance of CDsor 19.2% for the three months ended March 31, 20212022 compared to the same period in 2020 was2021 primarily due to the aforementioned intentional runoff of these higher cost CDs. Interest-bearingThe average balances on our core deposits including money market accounts, interest-bearing demand accounts and savings accounts all increased $81.5by $200.7 million, $85.1 million and $61.0 million, respectively, for the three months ended March 31, 20212022 compared to the same periodperiods in 2020.2021. The average rate paid on interest-bearing depositsthese core deposit accounts remained relatively unchanged except the average rate paid on money market accounts decreased 5812 basis points for the three months ended March 31, 20212022 compared to the same period in 2020 primarily2021.

The average balances on borrowings decreased $30.4 million due to lower short-term interest rates. Average total borrowings increased $17.1 millionprepayments and scheduled maturities. Overall, the cost of interest-bearing liabilities decreased 27 basis points for the three months ended March 31, 2022 compared to the same period in 2021.
4537

Table of Contents
CARTER BANKSHARES, INC.
ITEM 2. MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS - (continued)
the average rate paid decreased 13 basis points for the three months ended March 31, 2021 compared to the same period in 2020. Overall, the cost of interest-bearing liabilities decreased 57 basis points for the three months ended March 31, 2021 compared to the same period in 2020.
The following table sets forth for the periods presented a summary of the changes in interest earned and interest paid resulting from changes in volume and changes in rates:
Three Month Ended March 31, 2021
Compared to March 31, 2020
Three Months Ended March 31, 2022
Compared to March 31, 2021
(Dollars in Thousands)(Dollars in Thousands)
Volume(3)
Rate(3)
Increase/
(Decrease)
(Dollars in Thousands)
Volume(3)
Rate(3)
Increase/
(Decrease)
ASSETS
Interest-bearing Deposits with Banks$146 $(306)$(160)
Interest Earned on:Interest Earned on:
Interest-Bearing Deposits with BanksInterest-Bearing Deposits with Banks$(11)$23 $12 
Tax-free Investment Securities(2)
Tax-free Investment Securities(2)
244 (35)209 
Tax-free Investment Securities(2)
(199)(3)(202)
Taxable Investment SecuritiesTaxable Investment Securities(25)(1,490)(1,515)Taxable Investment Securities996 (251)745 
Total SecuritiesTotal Securities797 (254)543 
Tax-free Loans(1)(2)
Tax-free Loans(1)(2)
(939)66 (873)
Tax-free Loans(1)(2)
(540)(41)(581)
Taxable Loans(1)
Taxable Loans(1)
2,076 (4,728)(2,652)
Taxable Loans(1)
(888)488 (400)
Total LoansTotal Loans(1,428)447 (981)
Federal Home Loan Bank StockFederal Home Loan Bank Stock22 (49)(27)Federal Home Loan Bank Stock(24)(17)
Total Interest-earning Assets$1,524 $(6,542)$(5,018)
Total Interest-Earning AssetsTotal Interest-Earning Assets$(666)$223 $(443)
LIABILITIES
Deposits:
Interest-bearing Demand$97 $(328)$(231)
Interest Paid on:Interest Paid on:
Interest-Bearing DemandInterest-Bearing Demand$50 $12 $62 
Money MarketMoney Market177 (182)(5)Money Market133 (115)18 
SavingsSavings20 (3)17 Savings15 16 
Certificates of DepositCertificates of Deposit(1,360)(2,621)(3,981)Certificates of Deposit(981)(1,011)(1,992)
Total Interest-bearing Deposits(1,066)(3,134)(4,200)
Borrowings:
Federal Funds Purchased(2)(1)
FHLB Borrowings48 (10)38 
Total Interest-Bearing DepositsTotal Interest-Bearing Deposits(783)(1,113)(1,896)
Federal Home Loan Bank BorrowingsFederal Home Loan Bank Borrowings(123)33 (90)
Other BorrowingsOther Borrowings12 19 Other Borrowings26 (12)14 
Total BorrowingsTotal Borrowings61 (5)56 Total Borrowings(97)21 (76)
Total Interest-bearing Liabilities$(1,005)$(3,139)$(4,144)
Total Interest-Bearing LiabilitiesTotal Interest-Bearing Liabilities$(880)$(1,092)$(1,972)
Change in Net Interest MarginChange in Net Interest Margin$2,529 $(3,403)$(874)Change in Net Interest Margin$214 $1,315 $1,529 
(1)Nonaccruing loans are included in the daily average loan amounts outstanding. 
(2)Tax-exempt income is on an FTE basis (non-GAAP) using the statutory federal corporate income tax rate of 21 percent.
(3)Changes to rate/volume are allocated to both rate and volume on a proportionate dollar basis.
Provision for Credit Losses
The Company recognizes provision expense for credit losses is the amount to be added to the allowance for credit losses, (“ACL”), after considering loan charge-offsbased on the difference between the existing balance of ACL reserves and recoveries, to bring the ACL reserve balance necessary to a level determined to be appropriate in management's judgment toadequately absorb expected credit losses inherent inassociated with the loan portfolio.Company’s financial instruments. Similarly, the Company recognizes provision expense for unfunded commitments based on the difference between the existing balance of reserves for unfunded commitments and the reserve balance for unfunded commitments necessary to adequately absorb expected credit losses associated with those commitments. The Company elected to defer its adoption of CECL in accordance with relief provided under the CARES Act until March 31, 2021, effective January 1, 2021. Atadopted ASU 2016-03 on January 1, 2021, weand increased the ACL by $64.5 million for the Day 1 CECL adjustment which includesincluded $61.6 million to the ACL and $2.9 million related to the life-of-loss reserve on unfunded loan commitments. The ACL was 3.33% of total portfolio loans at March 31, 2022, compared to 3.41% of total portfolio loans, at December 31, 2021.
The provision for credit losses decreased $2.9$1.3 million to $1.9$0.6 million for the three months ended March 31, 20212022 compared to $4.8$1.9 million for the same period in 2020.
2021. The provision for credit losses decreased $2.9 million to $1.9unfunded commitments included a release of $0.2 million for the three months ended March 31, 2021 compared to $4.82022 and a release of $0.3 million for the same period in 2021. For the three months ended March 31, 2022, the decrease in the provision for credit losses was primarily driven by improved qualitative reserves, lower loan charge-offs, offset by loan growth.
Refer to Note 5, Allowance for Credit Losses, in the Notes to Consolidated Financial Statements in Item 1 of 2020 due to qualitative adjustments of $2.6 million due to the decline in economic and market conditions as a result of COVID-19. Adjustments to the CECL model were made to accountthis Quarterly Report on Form 10-Q for additional potential deterioration in credit quality with respectinformation related to loans on deferral. Management reviews and analyzes the monthly operating statements of commercial clients in the deferral program. During the first quarter of 2021, management observed continued deterioration on hospitality loans with aggregate principal balances of $50.9 million that are on deferral as of March 31, 2021. This adjustment resulted in current expected credit losses of $11.7 million at March 31, 2021. The Day 1 model recognized the deterioration of loans with an aggregate principal balance of $42.8 million which resulted in current expected credit losses ofour ACL.

4638

Table of Contents
CARTER BANKSHARES, INC.
ITEM 2. MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS - (continued)
$10.2Noninterest Income
Three Months Ended March 31,
(Dollars in Thousands)20222021$ Change% Change
(Losses) Gains on Sales of Securities, net$(24)$3,610 $(3,634)(100.7)%
Service Charges, Commissions and Fees1,953 1,809 144 8.0 %
Debit Card Interchange Fees1,932 1,831 101 5.5 %
Insurance Commissions269 294 (25)(8.5)%
Bank Owned Life Insurance Income334 340 (6)(1.8)%
Gains on Sales and Write-downs of Bank Premises, net383 — 383 NM
Other Real Estate Owned Income10 71 (61)(85.9)%
Commercial Loan Swap Fee Income— 219 (219)(100.0)%
Other478 778 (300)(38.6)%
Total Noninterest Income$5,335 $8,952 $(3,617)(40.4)%
Total noninterest income decreased $3.6 million, as of January 1, 2021. Between the Day 1 model and the model ended March 31, 2021 a loan with a principal balance of $8.1 million was recognized resulting in additional expected credit losses of $1.5 million during the three months ended March 31, 2021.
Net charge-offs increased by $0.1 millionor 40.4%, to $0.7$5.3 million for the three months ended March 31, 2021 compared to $0.6 million in the same period of 2020. As a percentage of average portfolio loans, on an annualized basis, net charge-offs were 0.10% and 0.09% for the three months ended March 31, 2021 and 2020, respectively.
At March 31, 2021, December 31, 2020 and March 31, 2020, nonperforming loans were $32.0 million, $32.0 million and $40.5 million, respectively. Nonperforming loans as a percentage of total portfolio loans were 1.08%, 1.09% and 1.38% as of March 31, 2021, December 31, 2020 and March 31, 2020, respectively. The ACL was 365.7% of nonperforming loans as of March 31, 2021, as compared to 169.1% of nonperforming loans as of December 31, 2020.
At March 31, 2021, the adoption of Topic 326 resulted in an increase to our ACL of $62.8 million, to $116.9 million, excluding the life-of-loss reserve compared to $54.1 million at December 31, 2020. The ACL as a percentage of total portfolio loans was 3.93% at March 31, 2021 and 1.83% at December 31, 2020.

Noninterest Income
Three Months Ended March 31,
(Dollars in Thousands)20212020$ Change% Change
Gains on Sales of Securities, net$3,610 $1,214 $2,396 197.4 %
Service Charges, Commissions and Fees1,809 1,650 159 9.6 %
Debit Card Interchange Fees1,831 1,243 588 47.3 %
Insurance Commissions294 1,309 (1,015)(77.5)%
Bank Owned Life Insurance Income340 353 (13)(3.7)%
Other Real Estate Owned Income71 139 (68)(48.9)%
Commercial Loan Swap Fee Income219 422 (203)(48.1)%
Other778 622 156 25.1 %
Total Noninterest Income$8,952 $6,952 $2,000 28.8 %
Total noninterest income increased $2.0 million, or 28.8%, to $9.0 million for the three months ended 20212022 compared to the same period in 2020,2021. The decrease was primarily driven by the impactrelated to declines in net security gains of $3.6 million, in net securities gains. Securities gains increased $2.4 million to $3.6 million during the first three months of 2021 compared to $1.2 million during the same period in 2020 to take advantage of market opportunities, reposition and diversify holdings in the securities portfolio. Other key factors contributed to the increase in total noninterest income during the first quarter of 2021 were higher debit card interchange fees of $0.6 million due to higher activity in demand deposits, increased service charges on deposit accounts of $0.2 million and a $0.2 million increasedecrease in other noninterest income. These increases were offset by lower insurance commissions of $1.0 million and lower commercial loan swap fee income of $0.2 million and a $0.3 million decrease in other noninterest income. These decreases were partially offset by gains of $0.4 million on sales and write-downs of bank premises, net, a $0.1 million increase in service charges, commissions and fees and a $0.1 million increase in debit card interchange fees. The decline in security gains is due to the rising interest rate environment resulting in lower securities prices in the market that discouraged sales. The variances shown in commercial loan swap fee income is related to the timing and demand for this product in the current rising interest rate environment. The increases in service charges on deposit accounts and debit card interchange fees were primarily due to new accounts, incentives and increased account activity. The decrease in other noninterest income was related to the first quarter of 2021 as we had recorded a $0.2 million incentive true-up from a third-party and experienced fair value declines inof $0.1 million related to our interest rate swap contracts by ourwith commercial customers.

Noninterest Expense
Three Months Ended March 31,
(Dollars in Thousands)20222021$ Change% Change
Salaries and Employee Benefits$11,757 $12,582 $(825)(6.6)%
Occupancy Expense, net3,352 3,514 (162)(4.6)%
FDIC Insurance Expense368 643 (275)(42.8)%
Other Taxes804 762 42 5.5 %
Advertising Expense239 170 69 40.6 %
Telephone Expense488 600 (112)(18.7)%
Professional and Legal Fees1,219 1,224 (5)(0.4)%
Data Processing841 921 (80)(8.7)%
Losses on Sales and Write-downs of Other Real Estate Owned, net159 212 (53)(25.0)%
Losses on Sales and Write-downs on Bank Premises, net— 43 (43)(100.0)%
Debit Card Expense633 632 0.2 %
Tax Credit Amortization615 427 188 44.0 %
Other Real Estate Owned Expense41 54 (13)(24.1)%
Other1,995 1,821 174 9.6 %
Total Noninterest Expense$22,511 $23,605 $(1,094)(4.6)%
Total noninterest expense decreased $1.1 million, or 4.6%, for the three months ended March 31, 2022 compared to the same period in 2021. The decrease for the three months ended March 31, 2022 was driven by $0.8 million decrease in salaries and employee benefits and $0.3 million decrease in FDIC insurance expense. The decrease in salaries and employee benefits was primarily related to a decline in salaries as a result of our retail branch optimization project and a decrease in medical costs. The $0.3 million decrease in FDIC assessment resulted from improved financial metrics of the Bank that are used to perform the assessment.
4739

Table of Contents
CARTER BANKSHARES, INC.
ITEM 2. MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS - (continued)
Noninterest Expense
Three Months Ended March 31,
(Dollars in Thousands)20212020$ Change% Change
Salaries and Employee Benefits$12,582 $13,581 $(999)(7.4)%
Occupancy Expense, net3,514 3,249 265 8.2 %
FDIC Insurance Expense643 544 99 18.2 %
Other Taxes762 746 16 2.1 %
Advertising Expense170 612 (442)(72.2)%
Telephone Expense600 574 26 4.5 %
Professional and Legal Fees1,224 437 787 180.1 %
Data Processing921 486 435 89.5 %
Losses on Sales and Write-downs of Other Real Estate Owned, net212 189 23 12.2 %
Losses on Sales and Write-downs of Bank Premises, net43 12 31 258.3 %
Debit Card Expense632 554 78 14.1 %
Tax Credit Amortization427 272 155 57.0 %
Unfunded Loan Commitment Expense— 982 (982)(100.0)%
Other Real Estate Owned Expense54 140 (86)(61.4)%
Other1,821 2,370 (549)(23.2)%
Total Noninterest Expense$23,605 $24,748 $(1,143)(4.6)%
Total noninterest expense decreased $1.1 million, or 4.6%, for the first quarter of March 31, 2021 to $23.6 million compared to $24.7 million in the same period of 2020. The decrease was primarily driven by a decline of $1.0 million in salaries and employee benefits primarily attributable to our branch network optimization project, which was partially offset by normal merit increases, lower unfunded loan commitment expense of $1.0 million primarily due to the reclassification to the provision for credit losses in 2021 due to the adoption of CECL. Also impacting the decrease was $0.4 million in advertising expenses due to the sunset of our deposit acquisition strategy in the fourth quarter of 2020 and a $0.5 million decrease in other noninterest expense due to lower postage, travel and business development expenses which were somewhat impacted by COVID-19. Partially offsetting these decreases were higher professional and legal fees of $0.8 million, increased data processing expenses of $0.4 million due to an increase in customer accounts and new modules added to our core processor, an increase of $0.3 million in occupancy expenses and a $0.2 million increase in the amortization of tax credits.
Provision for Income Taxes
The provision for income taxes increased $0.7$0.4 million to $0.9$1.3 million for the three months ended March 31, 20212022 compared to $0.2$0.9 million for the same period in 2020. The increase in pretax2021. Pre-tax income of $5.6increased $0.4 million for the first three months of 2021 was primarily due to higher noninterest income, lower provision for credit losses and lower noninterest expenses. Our effective tax rate increased to 9.0% for the three months ended March 31, 2021 as2022 compared to 5.3%the same period in 2021. Our effective tax rate was 12.5% for the three months ended March 31, 2022 compared to 9.0% for the same period in 2020.2021. The increase in the effective tax rate is primarily due to a higher level of pretaxpre-tax income and a lower level of tax-exempt interest income. The Company ordinarily generates an annual effective tax rate that is less than the statutory rate of 21% due to benefits resulting from tax-exempt interest income, tax credit projects and BOLI, which are relatively consistent regardless of the level of pretaxpre-tax income.
Financial Condition
March 31, 2022
Total assets decreased $10.5 million, to $4.1 billion at March 31, 2022 compared to December 31, 2021. Federal Reserve Bank excess reserves decreased $133.2 million to $43.0 million at March 31, 2022 from $176.2 million at December 31, 2021 due to active balance sheet management.
Total portfolio loans increased $81.9 million, or 11.8% on an annualized basis, to $2.9 billion at March 31, 2022 compared to December 31, 2021 primarily due to higher loan growth in the first quarter of 2022. During 2021, loan growth was muted by large commercial loan payoffs and loan sales. The variances in loan segments for portfolio loans related to increases of $38.2 million in construction loans, $25.4 million in residential mortgages and $20.0 million in commercial real estate loans offset by decreases of $1.4 million in other consumer and $0.3 million in the other category.
Other real estate owned, (“OREO”), increased $0.3 million at March 31, 2022 compared to December 31, 2021 due to two branch closures completed in the first three months of 2022. This is part of our branch network optimization project that aligns with our strategic goals to enhance franchise value and improve operating efficiency. Closed retail bank offices increased $0.5 million and have a remaining book value of $1.5 million at March 31, 2022 compared to $1.0 million at December 31, 2021.
The securities portfolio increased $59.6 million and is currently 23.8% of total assets at March 31, 2022 compared to 22.3% of total assets at December 31, 2021. The increase is due to the bank’s strategy of redeploying excess cash into higher yielding assets, including both loans and bonds. The bank was able to take advantage of increased interest rates available in most bond categories, while keeping its balance of purchasing a mix of both fixed and floating rate instruments.
Total deposits increased $29.8 million to $3.7 billion at March 31, 2022 compared to December 31, 2021. The increases included $63.8 million in money market accounts, $37.9 million in savings accounts and $27.5 million in interest-bearing demand accounts, offset by the intentional decline of $59.8 million in CDs and a decline of $39.6 million in noninterest-bearing demand accounts. At March 31, 2022, noninterest-bearing deposits comprised 19.0% compared to 20.2% and 19.9% of total deposits at December 31, 2021 and March 31, 2021, respectively. CDs comprised 34.5%, 36.3% and 41.2% of total deposits at March 31, 2022, December 31, 2021 and March 31, 2021, respectively.
Total capital decreased by $49.0 million to $358.6 million at March 31, 2022 compared to $407.6 million at December 31, 2021. The decrease in equity was primarily due to a $34.0 million, net of tax, decrease in other comprehensive loss due to changes in the fair value of available-for-sale securities, a $24.6 million decrease related to the repurchase of common stock through March 31, 2022, partially offset by net income of $9.3 million for the three months ended March 31, 2022. The remaining difference of $0.3 million is related to stock-based compensation during the three months ended March 31, 2022.
The ACL was 3.33% of total portfolio loans at March 31, 2022 compared to 3.41% as of December 31, 2021. General reserves as a percentage of total portfolio loans were 3.30% at March 31, 2022 compared to 3.38% at December 31, 2021. Management believes, the ACL is adequate to absorb expected losses inherent in the loan portfolio.
The Company remains well capitalized. Our Tier 1 capital ratio decreased to 12.98% at March 31, 2022 compared to 14.21% at December 31, 2021. Our leverage ratio was 10.00% at March 31, 2022, compared to 10.62% at December 31, 2021 and total risk-based capital ratio was 14.24% at March 31, 2022 compared to 15.46% at December 31, 2021. We adopted CECL effective January 1, 2021 and elected to implement the regulatory agencies’ capital transition relief over the permissible three-year period.
48
40

Table of Contents
CARTER BANKSHARES, INC.
ITEM 2. MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS (continued)
Financial Condition
March 31, 2021
Total assets decreased $39.8 million to $4.1 billion at March 31, 2021 compared to $4.2 billion at December 31, 2020. Federal Reserve Bank excess reserves decreased $52.8 million to $110.6 million at March 31, 2021 compared to December 31, 2020 due to active balance sheet management.
Total portfolio loans increased $24.7 million, or 0.8%, to $3.0 billion at March 31, 2021 compared to December 31, 2020. The variances in loan segments for portfolio loans is primarily related to the adoption of Topic 326. We made changes to our loan portfolio segments to align with the methodology applied in determining the allowance under CECL. The new segmentation breaks out an Other category from the original loan categories, which applies only to the current year 2021 and was not applied to periods during 2020 and prior years, therefore showing fluctuations in all categories. The break-out of Other loans totaled $373.4 million consisting of $136.3 million of CRE, $77.8 million of C&I, $49.6 million of Residential Mortgages and $109.7 million of Construction. This segment of loans has unique risk attributes considered inconsistent with current underwriting standards. The analysis applied to this segment resulted in an increase in reserves of $51.3 million.
At March 31, 2021 we had $9.4 million loans held-for-sale in connection with the sale of Bank branches that are expected to close in the second quarter of 2021. Nonperforming loans and TDRs remained at $32.0 million at both March 31, 2021 and December 31, 2020. Other Real Estate Owned (“OREO”) decreased $1.7 million at March 31, 2021 compared to December 31, 2020. Closed retail bank offices declined $0.6 million with a remaining book value of $1.9 million at March 31, 2021 compared to $2.5 million at December 31, 2020. Through the second quarter of 2021, all branch closures and sale transactions will be completed as part of our branch network optimization project aligned with our strategic goals to enhance franchise value and improve operating efficiency.
The securities portfolio increased $1.4 million at March 31, 2021 from December 31, 2020 and comprised 18.8% of total assets at March 31, 2021 compared to 18.6% of total assets at December 31, 2020. The increase was a result of active balance sheet management. We have further diversified the securities portfolio as to bond types, maturities and interest rate structures.
Total deposits increased $6.9 million to $3.7 billion at March 31, 2021 compared to $3.7 billion at December 31, 2020. The increase in deposits primarily related to the growth in all our core deposit categories, which includes noninterest-bearing and interest-bearing demand deposits, money market and savings accounts. Core deposits increased $102.3 million at March 31, 2021, or 5.2%, compared to December 31, 2020. Offsetting the increase in core deposits was a decline of $92.3 million in our CDs. This decrease relates to the intentional runoff of higher cost CDs. Noninterest-bearing deposits comprised 19.9% and 19.0% of total deposits at March 31, 2021 and December 31, 2020, respectively. At March 31, 2021, $81.6 million of deposits were held for assumption in connection with the sale of Bank branches that are expected to close in the second quarter of 2021.
Total shareholders’ equity decreased by $52.3 million to $387.9 million at March 31, 2021 compared to $440.2 million at December 31, 2020. The decrease was primarily due to the $50.7 million cumulative-effect adjustment related to the adoption of Topic 326, a $11.1 million, net of tax, decrease in other comprehensive loss due to changes in the fair value of available-for-sale securities partially offset by net income of $9.4 million. The remaining difference is related to stock-based compensation during the three months ended March 31, 2021.
The ACL was 3.93% of total portfolio loans at March 31, 2021 compared to an allowance for loan losses of 1.83% as of December 31, 2020. General reserves as a percentage of total portfolio loans were 3.43% at March 31, 2021 compared to 1.32% at December 31, 2020. The ACL was 365.7% of nonperforming loans at March 31, 2021 compared to an allowance for loan losses of 169.1% of nonperforming loans at December 31, 2020. Management believes, the allowance for credit losses is adequate to absorb expected losses inherent in the loan portfolio.
The Company remains well capitalized. Our Tier 1 capital ratio decreased to 12.88% at March 31, 2021 compared to 13.08% at December 31, 2020. Our leverage ratio was 10.16% at March 31, 2021, compared to 10.26% at December 31, 2020 and total risk-based capital ratio was 14.14% at March 31, 2021 compared to 14.33% at December 31, 2020. We adopted CECL effective January 1, 2021 and elected to implement the regulatory agencies’ capital transition relief over the permissible three-year period.
49

Table of Contents
CARTER BANKSHARES, INC.
ITEM 2. MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS- (continued)
Securities Activity
The following table presents the composition of available-for-sale securities:
(Dollars in Thousands)(Dollars in Thousands)March 31, 2021December 31, 2020$ Change(Dollars in Thousands)March 31, 2022December 31, 2021$ Change
U.S. Treasury SecuritiesU.S. Treasury Securities$18,609 $4,413 $14,196 
U.S. Government Agency SecuritiesU.S. Government Agency Securities$2,360 $— $2,360 U.S. Government Agency Securities3,237 3,478 (241)
Residential Mortgage-backed Securities33,454 44,724 (11,270)
Commercial Mortgage-backed Securities5,285 5,447 (162)
Residential Mortgage-Backed SecuritiesResidential Mortgage-Backed Securities115,722 110,013 5,709 
Commercial Mortgage-Backed SecuritiesCommercial Mortgage-Backed Securities43,645 4,168 39,477 
Asset Backed SecuritiesAsset Backed Securities137,499 133,557 3,942 Asset Backed Securities85,440 81,863 3,577 
Collateralized Mortgage ObligationsCollateralized Mortgage Obligations254,850 218,359 36,491 Collateralized Mortgage Obligations305,009 287,614 17,395 
Small Business AdministrationSmall Business Administration106,957 99,145 7,812 Small Business Administration68,706 108,914 (40,208)
States and Political SubdivisionsStates and Political Subdivisions210,315 252,622 (42,307)States and Political Subdivisions270,743 262,202 8,541 
Corporate NotesCorporate Notes29,312 24,825 4,487 Corporate Notes70,930 59,735 11,195 
Total Debt SecuritiesTotal Debt Securities$780,032 $778,679 $1,353 Total Debt Securities$982,041 $922,400 $59,641 
The Company invests in various securities in order to maintain a source of liquidity, to satisfy various pledging requirements, to increase net interest income and as a tool of the ALCO to diversify and reposition the balance sheet for interest rate risk purposes. Securities are subject to market risks that could negatively affect the level of liquidity available to us. Security purchases are subject to our investment policy that is approved annually by our Board and administered through ALCO and our treasury function.
The securities portfolio increased by $1.4$59.6 million to $982.0 million at March 31, 2021 as2022 compared to $922.4 million at December 31, 2020.2021. Securities comprise 18.8%23.8% of total assets at March 31, 2021 as2022 compared to 18.6%22.3% at December 31, 2020.2021. The increase is a result of active balance sheet management. We have further diversified the securities portfolio as to bond types, maturities and interest rate structures. As of March 31, 2022, the securities portfolio was comprised of 47.6% variable rate securities with approximately 40.6% that will reprice at least once over the next 12 months.
At March 31, 2022 total gross unrealized gains in the available-for-sale portfolio were $1.3 million, offset by $42.2 million of gross unrealized losses. At December 31, 2021, total gross unrealized gains in the available-for-sale portfolio were $11.3$10.0 million offset by $5.5$7.8 million of gross unrealized losses.
The unrealized losses on debt securities were primarily attributable to changes in interest rates, and not related to the credit quality of these securities. At December 31, 2020, total gross unrealized gains2021, the 5-year and 10-year U.S. Treasury yields were 1.26% and 1.52%, respectively. For the three months ended March 31, 2022, those same bond yields were 2.42% and 2.32%, respectively. Therefore, this increase of 116 bps and 80 bps, respectively in the available-for-sale portfoliointermediate part of the yield curve largely caused the reduction in bond prices for fixed rate bonds in that maturity range. Note, the effects were $22.6 million offset by $2.7 million of gross unrealized losses.greater for longer maturity bonds, such as municipal bonds. On the other hand, floating rate bonds largely held consistent values, as those interest rates adjust in line with Fed interest rate hikes.
Management evaluates the securities portfolio for other-than-temporary impairment (“OTTI”) on a quarterly basis. At March 31, 20212022 and December 31, 2020,2021, the Company did not record any OTTI. The performance of the debt and equity securities markets could generate impairments in future periods requiring realized losses to be reported.
Refer to Note 3, Investment Securities, in the Notes to Consolidated Financial Statements in Item 1 of this Quarterly Report on Form 10-Q for additional information related to our securities.
Loan Composition
The following table summarizes our loan portfolio for the periods presented:
(Dollars in Thousands)March 31, 2021December 31, 2020
Commercial
Commercial Real Estate$1,384,541 $1,453,799 
Commercial and Industrial460,264 557,164 
Total Commercial Loans1,844,805 2,010,963 
Consumer
Residential Mortgages414,507 472,170 
Other Consumer49,516 57,647 
Total Consumer Loans464,023 529,817 
Construction289,661 406,390 
Other373,386 — 
Total Portfolio Loans2,971,875 2,947,170 
Loans Held-for-Sale32,737 25,437 
Loans Held-for-Sale in Connection with Sale of Bank Branches, at the lower of cost or fair value9,423 9,835 
Total Loans$3,014,035 $2,982,442 

5041

Table of Contents
CARTER BANKSHARES, INC.
ITEM 2. MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS - (continued)
Loan Composition
The following table summarizes our loan portfolio for the periods presented:
(Dollars in Thousands)March 31, 2022December 31, 2021
Commercial
Commercial Real Estate$1,343,206 $1,323,252 
Commercial and Industrial345,345 345,376 
Total Commercial Loans1,688,551 1,668,628 
Consumer
Residential Mortgages483,382 457,988 
Other Consumer43,288 44,666 
Total Consumer Loans526,670 502,654 
Construction321,190 282,947 
Other357,593 357,900 
Total Portfolio Loans2,894,004 2,812,129 
Loans Held-for-Sale196 228 
Total Loans$2,894,200 $2,812,357 
Our loan portfolio represents our most significant source of interest income. The risk that borrowers will beare unable to pay such obligations is inherent in the loan portfolio. Other conditions such as downturns in the borrower's industry or the overall economic climate can significantly impact the borrower’s ability to pay. For a discussion of the risksrisk factors relevant to our business and operations, please refer to Part I, Item 1A, “Risk Factors,” contained in our Annual Report on Form 10-K for the year ended December 31, 2020.2021.
Total portfolio loans increased $24.7$81.9 million, or 0.8%2.9%, to $3.0$2.9 billion at March 31, 20212022 compared to December 31, 2020. The variances2021 with strong production in loan segments for portfolio loans is primarily related to the adoption of Topic 326. We made changes to our loan portfolio segments to align with the methodology applied in determining the allowance under CECL. The new segmentation breaks out an Other category from the original loan categories, which applies only to the current year 2021commercial real estate, residential mortgage and was not adjusted to the comparable period, therefore showing fluctuations in all categories. The break-out of Other loans totaled $373.4 million consisting of $136.3 million of CRE, $77.8 million of C&I, $49.6 million of Residential Mortgages and $109.7 million of Construction. This segment of loans includes unique risk attributes considered inconsistent with current underwriting standards. The analysis applied to this segment resulted in an increase in reserves of $51.3 million.
Nonperforming loans and TDRs remained at $32.0 million at both March 31, 2021 and December 31, 2020. OREO decreased $1.7 million at March 31, 2021 compared to December 31, 2020. Closed retail bank offices declined $0.6 million with a remaining book value of $1.9 million at March 31, 2021 compared to $2.5 million at December 31, 2020. We expect that all branch closures and sale transactions part of our network optimization project will be completed during the second quarter of 2021. Aligning with our strategic goals to enhance franchise value and improve operating efficiency.
construction portfolios. The commercial portfolio is monitored for potential concentrations of credit risk by market, type of lending, CRE property type C&I and owner-occupied CRE by industry, investment CRE dependent on common tenantstenant concentrations. At March 31, 2022, the loan portfolio was comprised of 31.0% floating rates which reprice monthly, 39.0% variable rates that reprice at least once during the life of the loan and industries or property typesthe remaining 30.0% are fixed rate loans. The Company is carefully monitoring the loan portfolio during 2022, including in light of market conditions that are similarly impacted by external factors.impact our borrowers and the interest rate environment.
Our exposure to the hospitality industry at March 31, 20212022 equated to approximately $501.5$406.2 million, or 16.9%14.0% of total portfolio loans. These were mostly loans secured by upscale or top tier flagged hotels, which have historically exhibited low leverage and strong operating cash flows. However, we anticipate that a significant portion of our borrowersBeginning in the second quarter of 2021, we observed improvements in occupancy and the average daily rates for our hotel industry willclients following sharp declines as a result of the pandemic. However, our clients continue to operate atface challenges with respect to labor, which we believe impedes their ability to turnover rooms resulting in occupancy levels at or below breakeven whichconstraints. This has caused, or willmay cause, them to draw on their existing linesoperate with lower levels of credit with other financial institutions or other sources of liquidity and an inability to reserve for capital improvements and may adversely affect their ability to pay property expenses, capital improvements and/or repay existing indebtedness. Contractual payments have been restored since the expiration of our deferral program on June 30, 2021. These developments, together with the current economic conditions, generally, may adversely impact the value of real estate collateral in hospitality and other commercial real estate exposure. As a result, our financial condition, capital levels and results of operations could be adversely affected.
Portfolio loan balances ofAggregate commitments to our top 10 credit relationships were $739.8$717.7 million at March 31, 2021, with a total commitment exposure of $755.3 million. These loans are in the hospitality, golf course, agricultural, land holdings, commercial real estate (multi-family and office/retail), energy, land development, and lumber industries.2022. The otherOther segment is comprised of 49.3%represents 48.7% of the top 10 credit relationships.
Line utilization, unused
42

Table of Contents
CARTER BANKSHARES, INC.
ITEM 2. MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS - (continued)
The following table summarizes our top 10 relationships and a description of industries represented for the periods presented:
Dollars in ThousandsFor the Periods EndingChangeMarch 31, 2022 % of Gross LoansMarch 31, 2022 % of RBC
March 31, 2022December 31, 2021
1. Hospitality, agriculture & energy$349,818 $350,010 ($192)12.09 %76.62 %
2. Retail real estate & food services57,025 56,073 952 1.97 %12.49 %
3. Hospitality55,151 55,634 (483)1.91 %12.08 %
4. Industrial & retail real estate45,176 45,653 (477)1.56 %9.89 %
5. Retail real estate37,799 38,250 (451)1.31 %8.28 %
6. Hospitality35,456 35,664 (208)1.23 %7.77 %
7. Multifamily & student housing35,042 35,405 (363)1.21 %7.67 %
8. Hospitality34,269 34,463 (194)1.18 %7.51 %
9. Multifamily development34,190 36,720 (2,530)1.18 %7.49 %
  10. Special/limited use33,736 33,736 — 1.17 %7.39 %
Top Ten (10) Relationships717,662 721,608 (3,946)24.80 %157.18 %
Total Gross Loans2,894,200 2,812,357 81,843 
% of Total Gross Loans24.80 %25.66 %(0.86)%
Concentration (25% of RBC)$114,146 $120,781 
Unfunded commitments excluding consumer overdrafton lines of credit were $387.3$435.1 million at March 31, 20212022 as compared to $410.7$433.1 million at December 31, 2020.2021. The majority of unused commitments are for construction projects that will be drawn as the construction completes. Total utilization excluding consumer overdraft lines, was 55.6%54.4% at March 31, 2021, as compared to2022 and 52.2% at December 31, 2020. Commercial line utilization2021. Unfunded commitments on commercial operating lines of credit was 55.7%54.6% at March 31, 2021, as compared to2022 and 51.7% at December 31, 2020.2021.
We attempt to limit our exposure to credit risk by diversifying our loan portfolio by segment, geography, collateral and industry while actively managing concentrations. When concentrations exist in certain segments, this risk is mitigated by reviewing the relevant economic indicators and internal risk rating trends of the loans in these segments. The Company has specific loan segment limits in its loan policy. Total commercial real estate balances should not exceed the combination of 300% of total risk-based capital and growth in excess of 50% over the previous thirty-six months and construction loan balances should not exceed 100% of total risk-based capital. Investment real estate property types and purchased loan programs have individual dollar limits that should not be exceeded in the portfolio. In addition, there are specific limits in place for various categories of real estate loans with regards to loan-to-value ratios, loan terms, and amortization periods. We also have policy limits on loan-to-cost for construction projects.
Unsecured loans pose higher risk for the Company due to the lack of a well-defined secondary source of repayment. Commercial unsecured loans are reserved for the best quality customers with well-established businesses that operate with low financial and operating leverage. The repayment capacity of the borrower should exceed the policy and guidelines for secured loans.
Deferred costs and fees included in the portfolio balances above were $5.2 million and $4.5 million at March 31, 2022 and December 31, 2021, respectively. Discounts on purchased 1-4 family loans included in the portfolio balances above were $183.6 thousand and $190.6 thousand at March 31, 2022 and December 31, 2021, respectively.
From time to time, we have mortgage loans held-for-sale derived from two sources. First, we purchase mortgage loans on a short-term basis from a partner financial institution that have fully executed sales contracts to end investors. Secondly,Second, we originate and close mortgages with fully executed contracts with investors to purchase shortly after closing. We then hold these mortgage loans from both sources until funded by the investor, typically a two-week period. Mortgage loans held-for-sale were $32.7$0.2 million and $25.4$0.2 million at March 31, 20212022 and December 31, 2020,2021, respectively.
In additionRefer to mortgage loans held-for-sale, the Company had $9.4 million in loans held-for-sale in connection with sale of Bank branches at March 31, 2021 that are expected to closeNote 4, Loans and Loans Held-for-Sale, in the second quarterNotes to Consolidated Financial Statements in Item 1 of 2021.this Quarterly Report on Form 10-Q for additional information related to our loans.
5143

Table of Contents
CARTER BANKSHARES, INC.
ITEM 2. MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS - (continued)
Credit Quality
On a monthly basis, a criticized asset committeeCriticized Asset Committee meets to review allcertain special mention and substandard loans within prescribed policy thresholds. These loans typically represent the highest risk of loss to the Company. Action plans are established and these loans are monitored through regular contact with the borrower and loan officer, review of current financial information and other documentation, review of all loan or potential loan restructures or modifications and the regular re-evaluation of assets held as collateral.
We attempt to limit our exposure to credit risk by diversifying our loan portfolio by segment, geography, collateral and industry and actively managing concentrations. When concentrations exist in certain segments, we mitigate this risk by reviewing the relevant economic indicators and interest risk rating trends and through stress testing of the loans in these segments. The Company has specific loan segment limits in its loan policy. Total commercial real estate balances should not exceed the combination of 300% of total risk based capital and growth in excess of 50% over the previous thirty-six months and construction loan balances should not exceed 100% of total risk based capital. Investment real estate property types and purchased loan programs have individual dollar limits that should not be exceeded in the portfolio. In addition, there are specific limits in place for various categories of real estate loans with regards to loan-to-value ratios, loan terms, and amortization periods.
Unsecured loans pose a higher risk for the Company due to the lack of a well-defined secondary source of repayment. Unsecured loans are reserved for the best quality customers with well-established businesses, operate with low financial and operating leverage and demonstrate an ability to clear the outstanding balance on lines of credit for at least thirty consecutive days annually. The repayment capacity of the borrower should exceed all policy and guidelines for secured loans. If the borrower is unable to comply with this requirement and the Company is willing to renew the credit facility, the line should be secured and/or begin amortization.
On a quarterly basis, the Credit Risk Committee of the Board meets to review our loan portfolio metrics, segmentation guidelines,approve segment limits, approve the adequacy of ACL, and loan review findings from Loan Review identified in the previous quarter. Annually, this same committee reviewsapproves credit related policies and policy enhancements as they become available.
Additional credit risk management practices include periodic review and updatecontinuous reviews of our lending policies and procedures to support sound underwriting practices, concentrations, delinquencies and portfolio management throughannual portfolio stress testing. Our loan reviewLoan Review department serves as a mechanism to individually monitor credit quality and assess the effectiveness of credit risk management practices to provide oversight of all corporate lending activities. The loan review function has the primary responsibility for assessing commercial credit administration and credit decision functions of consumer and mortgage underwriting, as well as providing input to the loan risk rating process. Our policy is to place loans in all categories in nonaccrual status when collection of interest or principal is doubtful, or generally when interest or principal payments are 90 days or more past due based on contractual terms.
The Company has a Consumer unsecured loans and secured loans are evaluated for charge-off after the loan review policybecomes 90 days past due. Unsecured loans are fully charged-off and annual scope report that details the level of loan review for commercialsecured loans in a given year. Primary objectives of loan reviews include the identification of emerging risks and patterns that might influence potential future losses. In concert with significant enhancementsare charged-off to the underwriting process, the scope of loan review has been broadened since 2019 to include assurance testing with respect to the accuracyestimated fair value of the underwriting function. Since 2020collateral less the cost to sell.
Nonperforming assets consist of nonaccrual loans, nonaccrual troubled debt restructurings, (“TDRs”), and continuing into 2021,OREO. The following table summarizes nonperforming assets for the Company useddates presented:
(Dollars in Thousands)March 31, 2022December 31, 2021$ Change
Nonperforming Loans
Commercial Real Estate$265 $595 $(330)
Commercial and Industrial208 451 (243)
Residential Mortgages2,816 2,551 265 
Other Consumer20 73 (53)
Construction166 177 (11)
Other— — — 
Total Nonperforming Loans3,475 3,847 (372)
Nonperforming Troubled Debt Restructurings
Commercial Real Estate3,014 2,742 272 
Commercial and Industrial— — — 
Residential Mortgages— — — 
Other Consumer— — — 
Construction808 808 — 
Other— — — 
Total Nonperforming Troubled Debt Restructurings3,822 3,550 272 
Total Nonperforming Loans and Troubled Debt Restructurings7,297 7,397 (100)
Other Real Estate Owned11,253 10,916 337 
Total Nonperforming Assets$18,550 $18,313 $237 
Nonperforming assets increased $0.2 million to $18.6 million at March 31, 2022 compared to December 31, 2021. The increase was primarily due to a four step approach for loan review$0.3 million an increase in OREO, offset by a $0.1 million decline in nonperforming loans. Closed retail bank offices increased $0.5 million and have a remaining book value of $1.5 million at March 31, 2022 compared to $1.0 million at December 31, 2021. During the following categories:
A review of the largest twenty pass-rated loan relationships, which represents approximately afirst quarter of total loans;
A sampling of new loans originated to include an examination of the evidence of appropriate approval, adherence to loan policy and the completeness and accuracy of the analysis contained in the approval document;
A sampling of large loan relationships which are defined2022, two branch closures were completed as loan relationships with aggregate exposure of at least $2 million that are not part of the top 20 review;our branch network optimization project that aligns with our strategic goals to enhance franchise value and
Concentration focus reviews of identified segments that represent concentration risk, represented by collateral types including but not limited to hospitality, multifamily and retail with the goal of examining patterns of loss history, document exceptions, policy exceptions and emerging trends in risk characteristics. The Company does not typically structure these with a 30-day cleanout feature since that is difficult to measure and enforce. Instead we usually set higher debt service standards and underwrite to the ability to amortize the loan on unsecured terms.

improve operating efficiency.
5244

Table of Contents
CARTER BANKSHARES, INC.
ITEM 2. MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS - (continued)
Allowance for Credit Losses
The allowance for credit losses, (“ACL”), represents an amount which, in management's judgment, is adequate to absorb expected losses on outstanding loans at the balance sheet date based on the evaluation of the size and current risk characteristics of the loan portfolio, past events, current conditions, reasonable and supportable forecasts of future economic conditions and prepayment experience. The ACL is measured and recorded upon the initial recognition of a financial asset. The ACL is reduced by charge-offs, net of recoveries of previous losses, and is increased or decreased by a provision for credit losses, which is recorded as a current period operating expense.
Determination of an appropriate ACL is inherently complex and requires the use of significant and highly subjective estimates. The reasonableness of the ACL is reviewed quarterly by management.
Management believes it uses relevant information available to make determinations about the ACL and that it has established the existing allowance in accordance with GAAP. However, the determination of the ACL requires significant judgment, and estimates of expected losses in the loan portfolio can vary significantly from the amounts actually observed. While management uses available information to recognize expected losses, future additions to the ACL may be necessary based on changes in the loans comprising the portfolio, changes in the current and forecasted economic conditions, changes to the interest rate environment which may directly impact prepayment and curtailment rate assumptions, and changes in the financial condition of borrowers.
The adoption of CECL guidance did not result in a significant change to any other credit risk management and monitoring processes, including identification of past due or delinquent borrowers, nonaccrual practices, assessment of troubled debt restructurings or charge-off policy.
The Company’s methodology for estimating the ACL includes:
Segmentation. The Company’s loan portfolio is segmented by homogeneous loan types that behave similarly to economic cycles.
Specific Analysis. A specific reserve analysis is applied to certain individually evaluated loans. These loans are evaluated quarterly generally based on collateral value, observable market value or the present value of expected future cash flows. A specific reserve is established if the fair value is less than the loan balance. A charge-off is recognized when the loss is quantifiable. Individually evaluated loans not specifically analyzed reside in the Quantitative Analysis.
Quantitative Analysis. The Company elected to use Discounted Cash Flow (“DCF”). which calculates a net present value of expected future cash flows, adjusted for the expected life of the portfolio. Economic forecasts include but are not limited to unemployment, the Consumer Price Index, the Housing Price Index and Gross Domestic Product. These forecasts are assumed to revert to the long term average and utilized in the model to estimate the probability of default and loss given default through regression. Model assumptions include, but are not limited to the discount rate, prepayments and curtailments. The product of the probability of default and the loss given default is the estimated loss rate, which varies over time. The estimated loss rate is applied within the appropriate periods in the cash flow model to determine the net present value. Net present value is also impacted by assumptions related to the duration between default and recovery. Economic forecasts spanning four quarters are utilized and then reverted to the long term average to form the estimation of expected future cash flows. The reserve is based on the difference between the summation of the principal balances taking amortized costs into consideration and the summation of the net present values.
Qualitative Analysis. Based on management’s review and analysis of internal, external and model risks, management may adjust the model output. Management reviews the peaks and troughs of the model’s calibration, taking into account economic forecasts to develop guardrails that serve as the basis for determining the reasonableness of the model’s output, analyzes the forecast inputs in relation to the model’s calibration and makes adjustments as necessary. This process challenges unexpected variability resulting from outputs beyond the model’s calibration that appear to be unreasonable. Additionally, management may adjust the economic forecast if it is incompatible with known market conditions based on management’s experience and perspective. At Day 1 adoption of CECL, current expected losses of $10.2 million were recorded due to economic uncertainties related to the Company's hospitality portfolio. Between the Day 1 CECL model and the model ended March 31, 2021, additional current expected losses of $1.5 million were recognized, which resulted in a total current expected loss balance of
53

Table of Contents
CARTER BANKSHARES, INC.
ITEM 2. MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS (continued)
$11.7 million as of March 31, 2021. Certain hospitality loans exhibit more than expected deterioration and the risk rating has been downgraded to non-pass to reflect the increased risk.
Management elected to create reserves with the adoption of the CECL model. These reserves were developed in addition to the model’s methodology. The model introduced a segmented portfolio of loans for discrete analysis. This segmented pool has unique risk attributes considered inconsistent with current underwriting standards.
“Other” Segmented Pool
CECL provides for the flexibility to model loans differently compared to the incurred loss model. With the adoption of CECL management elected to separately evaluate certain loans from the Quantitative Analysis based on shared but unique risk attributes. These loans included in the Other segment of the model. These loans were underwritten and approved based on standards that are inconsistent with our current underwriting standards. Which have since been enhanced by current management. These inconsistencies may include, but are not limited to i) transaction and/or relationship sizes that exceed limits established in 2018, ii) overreliance on secondary, tertiary or guarantor cash flow, iii) land acquisition loans without a defined source of amortization, and iv) loan structures on operating lines of credit dependent on the value of real estate rather than trading assets. A general reserve of $56.0 million, which is an increase from the $4.7 million under the probable incurred loss model, was established based on the discounted cash flow method with a discount rate, which was quantitatively adjusted.
The following tables summarize activity in the ACL during the period presented and present supplemental asset quality information as of the dates presented.

Three Months Ended March 31, 2021
(Dollars in Thousands)Commercial
Real Estate
Commercial
and
Industrial
ConstructionResidential
Mortgage
Other
Consumer
OtherTotal
Allowance for Credit Losses on Loans:
Balance at Beginning of Period$34,871$3,643 $6,357$2,000$2,479$4,724$54,074
Impact of CECL Adoption6,5871,379 (80)3,356(877)51,27761,642
Provision for Credit Losses on Loans884(117)768(156)4781,857
Charge-offs— (1)(195)(870)(1,066)
Recoveries61166137365
Net (Charge-offs) / Recoveries— 61(29)(733)(701)
Balance at End of Period$42,342$4,905 $7,106$5,171$1,347$56,001$116,872
March 31, 2021December 31, 2020
Net Charge-offs to Average Portfolio Loans0.10 %*0.09 %
Allowance for Credit Losses to Total Portfolio Loans3.93 %1.83 %
*Annualized
The adoption of Topic 326 resulted in an increase to our ACL of $61.6 million on January 1, 2021, excluding the life-of-loss reserve. The Day 1 model introduced a segmented portfolio of loans for discrete analysis. This segmented pool had an aggregate principal balance of $380.0 million at adoption and includes unique risk attributes considered inconsistent with current underwriting standards. These inconsistencies may include, but are not limited to i) transaction and/or relationship sizes that exceed limits established in 2018, ii) overreliance on secondary, tertiary or guarantor cash flow, iii) land acquisition loans without a defined source of amortization, and iv) loan structures on operating lines of credit dependent on the value of real estate rather than trading assets. Management continuously assesses underwriting standards but significantly enhanced these standards in 2018. The analysis applied to this pool resulted in expected credit losses of $51.3 million, at adoption and is disclosed in the Other line item in the table above.

At December 31, 2020, the aforementioned Other line item within the probable incurred loss model included $102.5 million of impaired loans and the remaining $277.5 million were not impaired and remained in their respective segments. Based on the fair value of collateral, the specific reserves on the impaired loans totaled zero and the general reserves for the remainder of these loans totaled $4.7 million at December 31, 2020.

54

Table of Contents
CARTER BANKSHARES, INC.
ITEM 2. MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS (continued)
As of January 1, 2021, our CECL methodology introduced a modified discounted cash flow methodology based on expected cash flow changes in the future for the other segment. This methodology produced a significantly higher level of reserves from the incurred loss model. The model was developed with subjective assumptions that is driven by the following key factors: prepayment speeds, timing of prepayment, loss given defaults as well as other factors. This methodology resulted in an increase in other reserves totaling $51.3 million.
The ACL increased $62.8 million to $116.9 million for the three months ended March 31, 2021 compared to $54.1 million at December 31, 2020 due to the Day 1 adoption of CECL of $61.6 million. The first quarter 2021 was primarily driven by adjustments to the CECL model were made to account for additional potential deterioration in credit quality with respect to loans on deferral. Management reviews and analyzes the monthly operating statements of commercial clients in the deferral program. Management observed continued deterioration on hospitality loans with aggregate principal balances of $50.9 million that are on deferral as of March 31, 2021. This adjustment resulted in expected credit losses of $11.7 million at March 31, 2021. The Day 1 model recognized the deterioration of loans with an aggregate principal balance of $42.8 million which resulted in current expected credit losses of $10.2 million as of January 1, 2021. Between the Day 1 model and the model ended March 31, 2021 a loan with a principal balance of $8.1 million was recognized resulting in additional expected credit losses of $1.5 million during the three months ended March 31, 2021.
The ACL was $116.9 million, or 3.93%, of total portfolio loans at March 31, 2021, as compared to an allowance for loans losses of $54.1 million, or 1.83% of total portfolio loans at December 31, 2020.
Net charge-offs were $0.7 million in the first three months of 2021 compared to $0.6 million in the same period of 2020. As a percentage of average portfolio loans, on an annualized basis, net charge-offs were 0.10% and 0.09% for the three months ended March 31, 2021 and December 31, 2020, respectively. At March 31, 2021 and December 31, 2020, nonperforming loans were consistent at $32.0 million. Nonperforming loans as a percentage of total portfolio loans were 1.08%, 1.09% and 1.38% as of March 31, 2021, December 31, 2020 and March 31, 2020, respectively.
Loans that amortize monthly, such as closed-endClosed-end installment loans, and amortizing loans secured by real estate and any other loans with payments scheduled monthly are reported past due when the borrower is in arrears two or more monthly payments. Loans that amortize on a scheduleOther multi-payment obligations with payments scheduled other than monthly and interest only loans are reported past due when one scheduled payment is due and unpaid for 30 days or more. We monitor delinquency on a monthly basis, including loans that are at risk for becoming delinquent and early identification ofstage delinquencies in order to identify emerging patterns and potential problem loans.
TDRsTroubled Debt Restructuring (“TDRs”) are loans that we, for economic or legal reasons related to a borrower’s financial difficulties, grant a concession to the borrower that we would not otherwise grant. The Company strives to identify borrowers in financial difficulty early and work with them to modify the terms and conditions before their loan reachesdefaults and/or is transferred to nonaccrual status. These modifiedModified terms that might be considered a TDR generally include extension of maturity dates at a stated interest rate lower than the current market rate for a new loan with similar characteristics, reductions in contractual interest rates or principal deferment. While unusual, there may be instances of principal forgiveness. Modifications structured with deferments for significant periodsShort-term modifications that are considered insignificant are generally not considered TDRs. However, related to the COVID-19 pandemic, the Bank has modified certain loans since March 2020 without considering them TDRs if consistent with the CARES Act and guidance issued by the federal bank regulatory agencies.a TDR unless there are other concessions granted.
An accruing loan that is modified and determined to becharacterized as a TDR can remain in accrual status if, based on a current credit analysis, collection of principal and interest in accordance with the modified terms is reasonably assured, and the borrower has demonstrated sustained historical performance for a reasonable period before the modification. All TDRs are considered to be individually evaluatedimpaired loans and will be reported as individually evaluatedimpaired loans for their remaining lives, unless a subsequent restructuring includes an interest rate equal to or greater than the calendar year theyrate that would be accepted at the time of the restructuring for a new loan with comparable risk, we fully expect that the remaining principal and interest will be collected according to the restructured agreement or the contractual terms of the original loan agreement are determined to be a TDR. Therestored. Generally, the Company individually evaluates all individually evaluatedimpaired loans, which includes TDRs, with a commitment greater than or equal to $1.0 million for a specific reserve unless otherwise accountedindividually evaluated loan reserves. In addition, the Company may evaluate credits that have complex loan structures for inimpairment, even if the CECL model.commitment is less than $1.0 million. Nonaccrual TDRs can be returned to accruing status if the ultimate collectability of all contractual amounts due, according to the restructured agreement, is not in doubt and there is a period of a minimum of six months of satisfactory payment performance by the borrower subsequent toeither immediately before or after the restructuring.
As an example, consider a substandard commercial construction loan that is currently 90 days past due where the loan is restructured to extend the maturity date for a period longer than would be considered an insignificant period of time. The post-modification interest rate given to the borrower is considered to be lower than the current market rate for new debt with similar risk and all other terms remain the same according to the original loan agreement. This loan will be considered a TDR as the borrower is experiencing financial difficulty and a concession has been granted due to the longsignificant extension, resulting in payment delay as well as the rate being lower than current market rate for new debt with similar risk. The loan will be reported as a nonaccrual TDR and an individually evaluatedimpaired loan. In addition, the loan could be charged down to the fair value of the
55

Table of Contents
CARTER BANKSHARES, INC.
ITEM 2. MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS (continued)
collateral if a confirmed loss exists. If the loan subsequently performs, by means of making on-time principal and interest payments according to the newly restructured terms for a period of six months, and it is expected that all remaining principal and interest will be collected according to the terms of the restructured agreement, the loan will be returned to accrual status and reported as an accruing TDR. ForThe loan will remain an impaired loan for the loan’s remaining life it will continue to be individually evaluatedof the loan because the interest rate was not adjusted to be equal to or greater than the rate that would be accepted at the time of the restructuring for a new loan with comparable risk.
TDRs decreased $2.9 million to $131.3 million at March 31, 2021, compared to $134.2 million at December 31, 2020. Allowance for Credit Losses
The decreasefollowing is due to principal pay-downs in the amount of $2.9 million. Total TDRs of $24.6 million and $25.0 million were on nonaccrual at March 31, 2021 and December 31, 2020, respectively. There were minimal commitments to lend additional funds on relationships identified as TDRs in the amount of $2.9 million as of March 31, 2021.
Our charge-off policy for commercial loans requires that loans and other obligations that are not collectible be promptly charged-off when the loss becomes quantifiable, regardlessallocation of the delinquency status ofACL balance by segment for the loan. The Bank may elect to recognize a partial charge-off when management has determined that the value of collateral is less than the remaining investment in the loan. A loan or obligation does not need to be charged-off, regardless of delinquency status, if (i) management has determined there exists sufficient collateral to protect the remaining loan balance and (ii) there exists a strategy to liquidate the collateral. Management may also consider a number of other factors to determine when a charge-off is appropriate. These factors may include, but are not limited to:periods presented:
March 31, 2022December 31, 2021
(Dollars in Thousands)Amount% of Loans in each Category to Total Portfolio LoansAmount% of Loans in each Category to Total Portfolio Loans
Commercial Real Estate$17,518 46.4 %$17,297 47.0 %
Commercial & Industrial3,583 11.9 %4,111 12.3 %
Residential Mortgages4,520 16.7 %4,368 16.3 %
Other Consumer1,470 1.5 %1,493 1.6 %
Construction7,554 11.1 %6,939 10.1 %
Other61,731 12.4 %61,731 12.7 %
Balance End of Year$96,376 100.0 %$95,939 100.0 %

The status of a bankruptcy proceeding
The value of collateral and probability of successful liquidation; and/or
The status of adverse proceedings or litigation that may result in collection
Consumer unsecured loans and secured loans are evaluated for charge-off after the loan becomes 90 days past due. Unsecured loans are fully charged-off and secured loans are charged-off to the estimated fair value of the collateral less the cost to sell.
Our policy is to place loans in all categories in nonaccrual status when collection of interest or principal is doubtful, or generally when interest or principal payments are 90 days or more past due.
5645

Table of Contents
CARTER BANKSHARES, INC.
ITEM 2. MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS - (continued)
Nonperforming assets consist of nonaccrual loans, nonaccrual TDRs and OREO. The following table summarizes nonperforming assetsthe credit quality ratios and their components as of March 31, 2022 and December 31, 2021: 
(Dollars in Thousands)March 31, 2022December 31, 2021
Allowance for Credit Losses to Total Portfolio Loans
Allowance for Credit Losses$96,376 $95,939 
Total Portfolio Loans2,894,004 2,812,129 
Allowance for Credit Losses to Total Portfolio Loans3.33 %3.41 %
Nonperforming Loans to Total Portfolio Loans
Nonperforming Loans$7,297 $7,397 
Total Portfolio Loans2,894,004 2,812,129 
Nonperforming Loans to Total Portfolio Loans0.25 %0.26 %
Allowance for Credit Losses to Nonperforming Loans
Allowance for Credit Losses$96,376 $95,939 
Nonperforming Loans7,297 7,397 
Allowance for Credit Losses to Nonperforming Loans1,320.76 %1,297.00 %
Net Charge-offs to Average Portfolio Loans
Net Charge-offs (annualized)$783 $23,127 
Average Total Portfolio Loans2,844,668 2,927,083 
Net Charge-offs to Average Portfolio Loans0.03 %0.79 %
See the Credit Quality and Allowance for Credit Losses sections within this MD&A for an analysis of the factors that drove the changes in the ACL ratios presented in the table above. The net charge-offs of $23.1 million for the dates presented:full year 2021 was primarily attributable to the resolution of five problem relationships during 2021, in which the majority of losses were anticipated and previously reserved.
(Dollars in Thousands)March 31, 2021December 31, 2020$ Change
Nonperforming Loans
Commercial Real Estate$651 $224 $427 
Commercial and Industrial818 456 362 
Construction2,124 2,012 112 
Residential Mortgages3,629 4,135 (506)
Other Consumer109 191 (82)
Other— — — 
Total Nonperforming Loans7,331 7,018 313 
Nonperforming Troubled Debt Restructurings
Commercial Real Estate21,306 21,667 (361)
Commercial and Industrial— — — 
Construction3,319 3,319 — 
Residential Mortgages— — — 
Other Consumer— — — 
Other— — — 
Total Nonperforming Troubled Debt Restructurings24,625 24,986 (361)
Total Nonperforming Loans and Troubled Debt Restructurings31,956 32,004 (48)
Other Real Estate Owned14,031 15,722 (1,691)
Total Nonperforming Assets$45,987 $47,726 $(1,739)
March 31, 2021December 31, 2020
Nonaccrual Loans and Troubled Debt Restructurings to Total Portfolio Loans1.08 %*1.09 %
Nonperforming Assets to Total Portfolio Loans plus Other Real Estate Owned1.54 %1.61 %
Nonperforming assetsThe provision for credit losses, which includes a provision for losses on loans and on unfunded commitments, is a charge to earnings to maintain the ACL at a level consistent with management's assessment of expected losses in the loan portfolio at the balance sheet date. The provision for credit losses decreased $1.7$1.3 million to $46.0$0.6 million for the three months ended March 31, 2022 compared to the same period in 2021. The decrease in the provision for credit losses was primarily driven by improved qualitative reserves and net charge-offs totaling $0.2 million, offset by higher loan balances.
The provision for unfunded commitments in the first quarter of 2022 was a release of $0.2 million compared to a release of $0.3 million in the first quarter of 2021.
Net charge-offs were $0.2 million for the three months ended March 31, 2022 compared to $0.7 million for the same period in 2021. As a percentage of average total portfolio loans, on an annualized basis, net charge-offs were 0.03% and 0.10% for the three months ended March 31, 2022 and March 31, 2021, respectively. At March 31, 2022,nonperforming loans declined $0.1 million, or 1.4%, to $7.3 million since December 31, 2021. Nonperforming loans as a percentage of total portfolio loans were 0.25% and 0.26% as of March 31, 2022 and December 31, 2021, respectively.
The ACL was 3.33% of total portfolio loans at March 31, 20212022, compared to $47.7 million3.41% of total portfolio loans, at December 31, 2020. The decrease was primarily related to a $1.7 million net decrease in OREO. The decrease in OREO was primarily due to sales of properties during 2021. Closed retail bank offices have a remaining book value of $1.9 million at March 31, 2021 and $2.5 million at December 31, 2020. The gross amount of interest that would have been recorded under original terms, had these loans not been placed on nonaccrual status was $1.1 million during the first three months of 2021.
As of March 31, 2021, total nonaccrual loans include $3.0 thousand in loans held-for-sale in connection with sale of Bank branches. There were $7 thousand nonaccrual loans related to loans held-for-sale at December 31, 2020.
The CARES Act permits banks to suspend requirements under GAAP for loan modifications to borrowers affected by COVID-19 that would otherwise be characterized as TDRs and suspend any determination related thereto if (i) the loan modification is made between March 1, 2020 and the earlier of December 31, 2020 or 60 days after the end of the COVID-19 emergency declaration and (ii) the applicable loan was not more than 30 days past due as of December 31, 2019. The provisions of the CARES Act dealing with temporary relief related to TDRs was extended pursuant to the CAA, which was signed into law on December 27, 2020. This amendment extended the “applicable” period to the earlier of January 1, 2022 or 60 days after the date on which the national emergency concerning the COVID-19 pandemic terminates. The federal banking agencies also issued guidance to encourage banks to make loan modifications for borrowers affected by COVID-19 and to assure banks that they will not be criticized by examiners for doing so. We are currently applying this guidance to qualifying loan modifications. At this time, it is uncertain what future impact loan and lease modifications related to COVID-19 will have on our financial condition, results of operations and allowance for credit losses.
5746

Table of Contents
CARTER BANKSHARES, INC.
ITEM 2. MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS - (continued)
The following table summarizes loans past due 30-89 days fortables represent credit exposures by internally assigned risk ratings as of the periods presented:
(Dollars in Thousands)March 31, 2021December 31, 2020
Loans 30 to 89 Days Past Due
Commercial
Commercial Real Estate$620 $3,816 
Commercial and Industrial1,878 384 
Total Commercial Loans2,498 4,200 
Consumer
Residential Mortgages260 1,347 
Other Consumer337 580 
Total Consumer Loans597 1,927 
Construction— 284 
Other3,544 — 
Total Loans 30 to 89 Days Past Due$6,639 $6,411 
March 31, 2022
(Dollars in Thousands)Commercial
Real Estate
Commercial
and
Industrial
Residential MortgageOther ConsumerConstructionOtherTotal Portfolio
Loans
Pass$1,335,097 $337,442 $478,930 $43,231 $319,696 $185,132 $2,699,528 
Special Mention4,752 980 — 74 3,233 9,045 
Substandard3,357 7,897 3,472 57 1,420 169,228 185,431 
Doubtful— — — — — — — 
Loss— — — — — — — 
Total Portfolio Loans$1,343,206 $345,345 $483,382 $43,288 $321,190 $357,593 $2,894,004 
Performing$1,339,927 $345,137 $480,566 $43,268 $320,216 $357,593 $2,886,707 
Nonperforming3,279 208 2,816 20 974 — 7,297 
Total Portfolio Loans$1,343,206 $345,345 $483,382 $43,288 $321,190 $357,593 $2,894,004 
Loans past due 30 to 89 days or more
December 31, 2021
(Dollars in Thousands)Commercial
Real Estate
Commercial
and
Industrial
Residential MortgageOther ConsumerConstructionOtherTotal Portfolio
Loans
Pass$1,314,576 $337,294 $453,894 $44,554 $281,241 $185,247 $2,616,806 
Special Mention5,260 553 — 604 3,281 9,706 
Substandard3,416 8,074 3,541 112 1,102 169,372 185,617 
Doubtful— — — — — — — 
Loss— — — — — — — 
Total Portfolio Loans$1,323,252 $345,376 $457,988 $44,666 $282,947 $357,900 $2,812,129 
Performing$1,319,915 $344,925 $455,437 $44,593 $281,962 $357,900 $2,804,732 
Nonperforming3,337 451 2,551 73 985 — 7,397 
Total Portfolio Loans$1,323,252 $345,376 $457,988 $44,666 $282,947 $357,900 $2,812,129 
Special mention, substandard and still accruing, including held-for-saledoubtful loans increased $0.2 million to $6.6 million at March 31, 20212022 decreased $0.8 million to $194.5 million compared to $6.4$195.3 million at December 31, 2020. The variances2021, with a decrease of $0.6 million in loan segmentsspecial mention and a decrease of $0.2 million in substandard.
Additionally, refer to Note 5, Allowance for past due 30Credit Losses, in the Notes to 89 days is primarilyConsolidated Financial Statements in Item 1 of this Quarterly Report on Form 10-Q for additional information related to the adoptionour ACL.

47

Table of Topic 326. We made changes to our loan portfolio segments to align with the methodology applied in determining the allowance under CECL. The new segmentation breaks out an Other category from the original loan categories, which applies only to the current year 2021 and was not adjusted to the comparable period, therefore showing fluctuations in all categories. The $3.5 million included in the other segment is to one relationship and was previously included in commercial and industrial loans at December 31, 2020.Contents
CARTER BANKSHARES, INC.
ITEM 2. MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS - (continued)
Deposits
The following table presents the composition of deposits for the periods presented:
(Dollars in Thousands)(Dollars in Thousands)March 31,
2021
December 31,
2020
$ Change% Change(Dollars in Thousands)March 31,
2022
December 31,
2021
$ Change% Change
Noninterest-bearing Demand$733,291 $699,229 $34,062 4.9 %
Interest-bearing Demand384,425 366,201 18,224 5.0 %
Noninterest-Bearing DemandNoninterest-Bearing Demand$708,353 $747,909 $(39,556)(5.3)%
Interest-Bearing DemandInterest-Bearing Demand480,192 452,644 27,548 6.1 %
Money MarketMoney Market323,008 294,229 28,779 9.8 %Money Market526,838 463,056 63,782 13.8 %
SavingsSavings646,722 625,482 21,240 3.4 %Savings728,425 690,549 37,876 5.5 %
Certificate of DepositsCertificate of Deposits1,522,510 1,614,770 (92,260)(5.7)%Certificate of Deposits1,284,470 1,344,318 (59,848)(4.5)%
Deposits Held-for-Assumption in Connection with Sale of Bank Branches81,565 84,717 (3,152)(3.7)%
Total DepositsTotal Deposits$3,691,521 $3,684,628 $6,893 0.2 %Total Deposits$3,728,278 $3,698,476 $29,802 0.8 %
Deposits are our primary source of funds. We believe that our deposit base is stable and that we have the ability to attract new depositors while diversifying the deposit composition. Total deposits at March 31, 20212022 increased $6.9$29.8 million, or 0.2%0.8%, from December 31, 2020. Noninterest-bearing2021. The increase in deposits increased by $34.1primarily related to an increase in our core deposits of $89.7 million, or 4.9%, to $733.3 million as of March 31, 2021 as compared to $699.2 million at December 31, 2020. Money15.4% on an annualized basis. Our core deposits include noninterest-bearing demand accounts, interest-bearing demand deposits, money market accounts increased $28.8and savings accounts. The decrease of $59.8 million, or 9.8%, during the first three months of 2021 compared to December 31, 2020, due to our deposit acquisition strategy. Savings accounts increased $21.2 million, or 3.4%, at March 31, 2021 compared to December 31, 2020 due to promotions. Interest-bearing demand deposits increased $18.2 million, or 5.0% to $384.4 million at March 31, 2021 compared to December 31, 2020. Offsetting these increases was a decrease of $92.3 million, or 5.7%,4.5% in CDs at March 31, 20212022 compared to December 31, 20202021 is due to the intentional runoff of these higher cost CDs. Noninterest-bearing deposits comprised 19.9%19.0% and 19.0%20.2% of total deposits at March 31, 20212022 and December 31, 2020,2021, respectively. At
The following table presents additional information about our deposits:

(Dollars in Thousands)March 31,
2022
December 31,
2021
Deposits from the Certificate of Deposit Account Registry Services (CDARS)$139 $139 
Noninterest-Bearing Public Funds Deposits16,330 58,393 
Interest-Bearing Public Funds Deposits155,813 123,968 
Total Deposits not Covered by Deposit Insurance(1)
419,768 396,626 
Certificates of Deposits not Covered by Deposit Insurance132,960 147,134 
Deposits for Certain Directors, Executive Officers and their Affiliates2,497 3,032 
(1) These deposits are presented on an estimated basis. This estimate was determined based on the same methodologies and assumptions used for regulatory reporting requirements.
Maturities of CDs over $250,000 or more not covered by deposit insurance at March 31, 2021, $81.6 million of deposits were held-for-assumption in connection with the sale of Bank branches that2022 are expected to close in the second quarter of 2021.summarized as follows:
(Dollars in Thousands)AmountPercent
Three Months or Less$19,350 14.5 %
Over Three Months Through Twelve Months40,121 30.2 %
Over Twelve Months Through Three Years53,554 40.3 %
Over Three Years19,935 15.0 %
Total$132,960 100.0 %

5848

Table of Contents
CARTER BANKSHARES, INC.
ITEM 2. MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS - (continued)
Federal Home Loan Bank Borrowings (“FHLB”)
Borrowings are an additional source of liquidity for the Company. We had no FHLB borrowings were $30.0 million and $35.0 million at March 31, 20212022 and December 31, 2020, respectively. FHLB borrowings are fixed rate advances for various terms and are secured by a blanket lien on select residential mortgages, select multifamily loans, and select commercial real estate loans at March 31, 2021 and December 31, 2020. Total loans pledged as collateral were $781.3$7.0 million and $804.2 million at March 31, 2021 and December 31, 2020, respectively. There were no securities available-for-sale pledged as collateral at both March 31, 2021 and December 31, 2020. The Bank continues to methodically pledge additional eligible loans, with the ultimate expectation to have full pledging by year end 2021. The Company is eligible to borrow up to an additional $506.1 million based upon current qualifying collateral and has a maximum borrowing capacity of approximately $1.0 billion, or 25% of the Company’s assets, as of March 31, 2021. The Company had the capacity to borrow up to an additional $510.5 million from the FHLB at December 31, 2020.2021.
Information pertaining to long-term FHLB borrowingsadvances is summarized in the following table:
(Dollars in Thousands)(Dollars in Thousands)March 31, 2021December 31, 2020(Dollars in Thousands)March 31, 2022December 31, 2021
Balance at Period EndBalance at Period End$30,000 $35,000 Balance at Period End$— $7,000 
Average Balance during the PeriodAverage Balance during the Period$33,889 $30,628 Average Balance during the Period$1,400 $25,986 
Average Interest Rate during the PeriodAverage Interest Rate during the Period1.15 %1.18 %Average Interest Rate during the Period1.63 %1.20 %
Maximum Month-end Balance during the PeriodMaximum Month-end Balance during the Period$35,000 $35,000 Maximum Month-end Balance during the Period$— $35,000 
Average Interest Rate at Period EndAverage Interest Rate at Period End1.15 %1.13 %Average Interest Rate at Period End— %1.61 %
The Company held FHLB Atlanta stock of $3.2$2.1 million and $5.1$2.4 million at March 31, 20212022 and December 31, 2020,2021, respectively. Dividends recorded on this restricted stock were $37$20 thousand and $64$37 thousand for the three months ended March 31, 20212022 and March 31, 2020,2021, respectively. The investment is carried at cost and evaluated for impairment based on the ultimate recoverability of the par value. We hold FHLB stock because we are a member of the FHLB of Atlanta. The FHLB requires members to purchase and hold a specified level of FHLB stock based upon the members’ asset values, level of borrowings and participation in other programs offered. Stock in the FHLB is non-marketable and is redeemable at the discretion of the FHLB. Members do not purchase stock in the FHLB for the same reasons that traditional equity investors acquire stock in an investor-owned enterprise. Rather, members purchase stock to obtain access to the products and services offered by the FHLB. Unlike equity securities of traditional for-profit enterprises, the stock of the FHLB does not provide its holders with an opportunity for capital appreciation because, by regulation, FHLB stock can only be purchased, redeemed and transferred at par value.
Refer to Note 8, Federal Home Loan Bank Borrowings, in the Notes to Consolidated Financial Statements in Item 1 of this Quarterly Report on Form 10-Q for additional information related to our borrowings.
Liquidity and Capital Resources
Liquidity is defined as a financial institution’s ability to meet its cash and collateral obligations at a reasonable cost. This includes the ability to satisfy the financial needs of depositors who want to withdraw funds or of borrowers needing to access funds to meet their credit needs. In order to manage liquidity risk the Company’s Board has delegated authority to the ALCO for formulation, implementation and oversight of liquidity risk management for the Company. The ALCO’s goal is to maintain adequate levels of liquidity at a reasonable cost to meet funding needs in both a normal operating environment and for potential liquidity stress events. The ALCO monitors and manages liquidity through various ratios, reviewing cash flow projections, performing stress tests and by having a detailed contingency funding plan. The ALCO policy guidelines define graduated risk tolerance levels. If our liquidity position moves to a level that has been defined as high risk, specific actions are required, such as increased monitoring or the development of an action plan to reduce the risk position.
Our primary funding and liquidity source is a stable customer deposit base. Management believes that we have the ability to retain existing deposits and attract new deposits, mitigating any funding dependency on other more volatile sources. Although deposits are the primary source of funds, the Company has identified various other funding sources that can be used as part of our normal funding program when either a structure or cost efficiency has been identified. Additional funding sources accessible to the Company include borrowing availability at the FHLB, equal to 25%25.0% of the Company’s assets approximating $1.0 billion, subject to the amount of eligible collateral pledged, federal funds lines with six other correspondent financial institutions in the amount of $145.0 million, access to the institutional CD market, and the brokered deposit market. In addition to the lines referenced above, the Company also has its$817.4 million of unpledged available-for-sale investment securities portfolio as an additional source of liquidity.
59

Table of Contents
CARTER BANKSHARES, INC.
ITEM 2. MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS (continued)
An important component of our ability to effectively respond to potential liquidity stress events is maintaining a cushion of highly liquid assets. Highly liquid assets are those that can be converted to cash quickly, with little or no loss in value, to meet financial obligations. ALCO policy guidelines define a ratio of highly liquid assets to total assets by graduated risk tolerance levels of minimal, moderate and high. At March 31, 2021,2022, the Bank had $844.7$887.1 million in highly liquid assets, which consisted of $65.6$26.5 million in interest-bearing deposits in other financial institutions, $110.6$43.0 million in FRB Excess Reserves, $626.3 $817.4
49

Table of Contents
CARTER BANKSHARES, INC.
ITEM 2. MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS - (continued)
million in unpledged securities $32.7and $0.2 million in mortgage loans held-for-sale and $9.4 million in loans held-for-sale in connection with sale of Bank branches.held-for-sale. This resulted in highly liquid assets to total assets ratio of 20.4%21.5% at March 31, 2021.2022.
If an extended recession caused large numbers of our deposit customers to withdraw their funds, we might become more reliant on volatile or more expensive sources of funding.
The following table provides detail of liquidity sources as of the periods presented:
(Dollars in Thousands)(Dollars in Thousands)March 31, 2021December 31, 2020(Dollars in Thousands)March 31, 2022December 31, 2021
Cash and Due From BanksCash and Due From Banks$48,108 $38,535 Cash and Due From Banks$38,534 $36,698 
Interest-bearing Deposits in Other Financial InstitutionsInterest-bearing Deposits in Other Financial Institutions60,415 39,954 Interest-bearing Deposits in Other Financial Institutions26,462 64,905 
Federal Reserve Bank Excess ReservesFederal Reserve Bank Excess Reserves110,631 163,453 Federal Reserve Bank Excess Reserves43,040 176,196 
Unpledged Investment SecuritiesUnpledged Investment Securities626,285 632,724 Unpledged Investment Securities817,354 743,836 
Excess Pledged SecuritiesExcess Pledged Securities22,863 7,857 Excess Pledged Securities21,450 28,417 
FHLB Borrowing AvailabilityFHLB Borrowing Availability506,105 510,533 FHLB Borrowing Availability692,964 667,307 
Unsecured Lines of CreditUnsecured Lines of Credit145,000 145,000 Unsecured Lines of Credit145,000 145,000 
Total Liquidity SourcesTotal Liquidity Sources$1,519,407 $1,538,056 Total Liquidity Sources$1,784,804 $1,862,359 
Regulatory Capital Requirements
Total shareholders’ equity decreased by $52.3$49.0 million to $387.9$358.6 million at March 31, 20212022 compared to $440.2$407.6 million at December 31, 2020.2021. The decrease in shareholders’ equity was primarily due to the $50.7 million cumulative-effect adjustment related to the adoption of Topic 326, a $11.1$34.0 million, net of tax, decrease in other comprehensive loss due to changes in the fair value of available-for-sale securities, a $24.6 million decrease related to the repurchase of common stock through March 31, 2022 and partially offset by net income of $9.4 million.$9.3 million for the three months ended March 31, 2022. The remaining difference of $0.3 million is related to stock-based compensation during the three months ended March 31, 2021.2022.
The Company and the Bank are subject to various capital requirements administered by the federal banking regulators. Failure to meet the minimum capital requirements can initiate certain mandatory and possibly additional discretionary actions by regulators that, if undertaken, could have a direct material effect on our financial statements. Under capital adequacy guidelines and the regulatory framework for prompt corrective action, we must meet specific capital guidelines that involve quantitative measures of assets, liabilities and certain off-balance sheet items as calculated under regulatory accounting practices. The capital amounts and classifications are also subject to qualitative judgments by the regulators about components, risk weightings and other factors. Prompt corrective action provisions are not applicable to bank holding companies. Quantitative measures established by regulations to ensure capital adequacy require us to maintain minimum amounts and ratios as shown in the following table.
Prompt corrective action regulations provide five classifications: well capitalized, adequately capitalized, undercapitalized, significantly undercapitalized, and critically undercapitalized, although these terms are not used to represent overall financial condition. If adequately capitalized, regulatory approval is required to accept brokered deposits. If undercapitalized, capital distributions are limited, as is asset growth and expansion, and capital restoration plans are required. At March 31, 20212022 and December 31, 2020,2021, the most recent regulatory notifications categorized the Bank as well-capitalized under the regulatory framework for prompt corrective action. There are no conditions or events since that notification that management believes have changed the institutionsinstitution’s category.
At March 31, 2021,2022, the Bank continues to maintain its capital position with a leverage ratio of 10.17%9.91% as compared to the regulatory guideline of 5.0%5.00% to be well-capitalized and a risk-based Common Equity Tier 1 ratio of 12.88%12.86% compared to the regulatory guideline of 6.5%6.50% to be well-capitalized. theThe Bank’s risk-based Tier 1 and Total Capital ratios were 12.88%12.86% and 14.14%14.12%, respectively, which places the Bank above the federal bank regulatory agencies’ well-capitalized guidelines of 8.0%8.00% and 10.0%10.00%, respectively. We believe that we have the ability to raise additional capital, if necessary.
In July 2013 the federal banking agencies issued a final rule to implement the Basel III Final Rules and the minimum leverage and risk-based capital requirements of the Dodd-Frank Act. The final rule established a comprehensive capital framework and went into effect on January 1, 2015 for smaller banking organizations such as the Company. The rule also requires the Company and the Bank to maintain a capital conservation buffer composed of Common Equity Tier 1 capital in an amount greater than 2.50% of total risk-weighted assets beginning in 2019. The capital conservation buffer was phased-in, in equal
60
50

Table of Contents
CARTER BANKSHARES, INC.
ITEM 2. MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS - (continued)
The final rules implementing Basel Committee on Banking Supervision’s capital guidelines for U.S. Banks (“Basel III rules”) became effective on January 1, 2015 with full compliance with all of the requirements being phasedincrements from 2016 through 2019. As a result, starting in over a multi-year schedule, and fully phased in by January 1, 2019. Under the Basel III rules, we must hold a capital conservation buffer above the adequately capitalized risk-based capital ratios. The capital conservation buffer was phased in at the rate of 0.625% per year and was 2.5% on January 1, 2019. Management believes as of March 31, 2021 and December 31, 2020,2019, the Company and the Bank met allwere required to maintain a Common Equity Tier 1 risk-based capital adequacy requirementsratio greater than 7.0%, a Tier 1 risk-based capital ratio greater than 8.5%, and a Total risk-based capital ratio greater than 10.5%; otherwise, they will be subject to restrictions on capital distributions and discretionary bonus payments.
Federal regulators periodically propose amendments to the regulatory capital rules and the related regulatory framework and consider changes to the capital standards that could significantly increase the amount of capital needed to meet applicable standards. The timing of adoption, ultimate form and effect of any such proposed amendments cannot be predicted.
The community bank leverage ratio final rule was effective on January 1, 2020 and allows qualifying community banking organizations to calculate a leverage ratio to measure capital adequacy. Qualifying banking organizations that have less than $10 billion total assets, a leverage ratio of greater than 9%, and meet other criteria such as off-balance sheet exposures and trading assets limits. Banks opting into this framework are not required to calculate or report risk-based capital. We did not adopt this framework; therefore, capital ratios are calculated and reported as detailed above.
The Basel rules also permit banking organizations with less than $15.0 billion in assets to retain, through a one-time election, existing treatment for accumulated other comprehensive income, which we are subject and satisfiedcurrently does not affect regulatory capital. The Company elected to retain this treatment which reduces the applicablevolatility of regulatory capital conservation buffer requirements.levels.
The following table summarizes risk-based capital amounts and ratios for the Company and the Bank for the dates presented:
(Dollars in Thousands)(Dollars in Thousands)Adequately
Capitalized
Well
Capitalized
March 31, 2021December 31, 2020(Dollars in Thousands)Adequately
Capitalized
Well
Capitalized(1)
March 31, 2022December 31, 2021
AmountRatioAmountRatioAmountRatioAmountRatio
Carter Bankshares, Inc.Carter Bankshares, Inc.Carter Bankshares, Inc.
Leverage RatioLeverage Ratio4.00 %NA421,355 10.16 %$424,453 10.26 %Leverage Ratio4.00 %NA$416,193 10.00 %$443,940 10.62 %
Common Equity Tier 1 (to Risk-weighted Assets)Common Equity Tier 1 (to Risk-weighted Assets)4.50 %NA421,355 12.88 %424,453 13.08 %Common Equity Tier 1 (to Risk-weighted Assets)4.50 %NA416,193 12.98 %443,940 14.21 %
Tier 1 Capital (to Risk-weighted Assets)Tier 1 Capital (to Risk-weighted Assets)6.00 %NA421,355 12.88 %424,453 13.08 %Tier 1 Capital (to Risk-weighted Assets)6.00 %NA416,193 12.98 %443,940 14.21 %
Total Capital (to Risk-weighted Assets)Total Capital (to Risk-weighted Assets)8.00 %NA462,617 14.14 %465,198 14.33 %Total Capital (to Risk-weighted Assets)8.00 %NA456,583 14.24 %483,124 15.46 %
Carter Bank & TrustCarter Bank & TrustCarter Bank & Trust
Leverage RatioLeverage Ratio4.00 %5.00 %421,048 10.15 %423,832 10.24 %Leverage Ratio4.00 %5.00 %$412,230 9.91 %$438,533 10.49 %
Common Equity Tier 1 (to Risk-weighted Assets)Common Equity Tier 1 (to Risk-weighted Assets)4.50 %6.50 %421,048 12.87 %423,832 13.06 %Common Equity Tier 1 (to Risk-weighted Assets)4.50 %6.50 %412,230 12.86 %438,533 14.04 %
Tier 1 Capital (to Risk-weighted Assets)Tier 1 Capital (to Risk-weighted Assets)6.00 %8.00 %421,048 12.87 %423,832 13.06 %Tier 1 Capital (to Risk-weighted Assets)6.00 %8.00 %412,230 12.86 %438,533 14.04 %
Total Capital (to Risk-weighted Assets)Total Capital (to Risk-weighted Assets)8.00 %10.00 %462,310 14.13 %464,578 14.31 %Total Capital (to Risk-weighted Assets)8.00 %10.00 %452,611 14.12 %477,710 15.29 %
The Company was incorporated on October 7, 2020, by and at(1)To be “well capitalized” under the direction ofprompt corrective action provisions in the Board of Directors ofBasel III framework. “Well capitalized” applies to the Bank for the sole purpose of acquiring the Bank and serving as the Bank’s parent bank holding company pursuant to a corporate reorganization transaction (the “Reorganization”). The Reorganization was completed on November 20, 2020 pursuant to an Agreement and Plan of Reorganization among the Bank, the Company and CBT Merger Sub, Inc, and the Bank survived the Reorganization as a wholly-owned subsidiary of the Company. In the Reorganization, each of the outstanding shares of the Bank’s common stock was converted into and exchanged for one newly issued share of the Company’s common stock.only.
In December 2018, the Office of the Comptroller of the Currency, (the “OCC”), the FRB,Federal Reserve System, (“FRB”), and the FDICFederal Deposit Insurance Corporation, (“FDIC”), approved a final rule to address changes to credit loss accounting under GAAP, including banking organizations’ implementation of CECL. The final rule provides banking organizations the option to phase in over a three-year period the day-oneDay 1 adverse effects on regulatory capital that may result from the adoption of the new accounting standard. On March 27, 2020, the regulators issued interim final rule (“IFR”), “Regulatory Capital Rule: Revised Transition of the Current Expected Credit Losses Methodology for Allowances” in response to the disrupted economic activity from the spread of COVID-19. The interim final ruleIFR maintains the three-year transition option in the previous rule and provides banks the option to delay for two years an estimate of CECL’s effect on regulatory capital, relative to the incurred loss methodology’s effect on regulatory capital, followed by a three-year transition period (five-year transition option). We adopted CECL effective January 1, 2021 and elected to implement the capital transition relief over the permissible three-year period.
Contractual Obligations
As of March 31, 2021,2022, there have been no material changes outside the ordinary course of business to the information about the Company’s contractual obligations and cash commitments disclosed in Part II, Item 7, “Management's Discussion and Analysis," under the heading “Contractual Obligations” in the Company's Annual Report on Form 10-K for the year ended December 31, 2020.2021.
51

Table of Contents
CARTER BANKSHARES, INC.
ITEM 2. MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS - (continued)
Off-Balance Sheet Arrangements
As of March 31, 2021,2022, there have been no material changes to the off-balance sheet arrangements disclosed in Part II, Item 7, "Management's Discussion and Analysis," under the heading "Off-Balance-Sheet"Off-Balance Sheet Arrangements" in the Corporation's Annual Report on Form 10-K for the year ended December 31, 2020.2021.

61

Table of Contents
CARTER BANKSHARES, INC.
ITEM 3. QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK
Market Risk
Market risk is defined as the degree to which changes in interest rates, foreign exchange rates, commodity prices, or equity prices can adversely affect a financial institution’s earnings or capital. For financial institutions, market risk primarily reflects exposures to changes in interest rates. Interest rate fluctuations affect earnings by changing net interest income and other interest-sensitive income and expense levels. Interest rate changes affect capital by changing the net present value of a financial institution’s future cash flows, and the cash flows themselves, as rates change. Accepting this risk is a normal part of banking and can be an important source of profitability and enhancement of shareholder value. However, excessive interest rate risk can threaten a financial institution’s earnings, capital, liquidity, and solvency. Our sensitivity to changes in interest rate movements is continually monitored by the ALCO.
The ALCO utilizes an asset liability model (“ALM”) to monitor and manage market risk throughby simulating various rate shock scenarios and analyzing the results of the rate shocks on the Company’s projected net interest income simulation for various rate shock scenarios(“NII”) and economic value of equity (“EVE”), simulation for various rate shock scenarios.. The rate shock scenarios used in the ALM span over multiple time horizons and yield curve shapes and include parallel and non-parallel shifts to ensure the ALCO can mitigate future earnings and market value fluctuations due to changes in market interest rates.
Within the context of the ALM, net interest incomeNII rate shock simulations explicitly measure the exposure to earnings from changes in market rates of interest over a defined time horizon. These robust simulations include assumptions of how the balance sheet will react in different rate environments including loan pre-paymentprepayment speeds, the average life of non-maturing deposits, and how sensitive each interest-earning asset and interest-bearing liability is to changes in the market rates (betas). Under simulation analysis, our current financial position is combined with assumptions regarding future business to calculate net interest income under various hypothetical rate scenarios. Reviewing these various measures provides us with a more comprehensive view of our interest rate risk profile.
Net interest incomeNII rate shock simulation results are compared to a base case NII result to provide an estimate of the impact that simulated market rate changes may have on 12 months and 24 months of pretax net interest income.NII. The base case andearnings scenario together with various rate shock analysesearning scenarios are performed onmodel utilizing both a static and growth balance sheet. A static balance sheet is a no growthno-growth balance sheet in which all maturing and/or repricing cash flows are reinvested in the same product at the existing product spread. Ratespread over a prescribed index. Parallel rate shock analyses assume an immediate parallel shift in market interest rates across all horizons of the yield curve and also include managementmanagement’s assumptions regarding the impact of interest rate changes on non-maturity deposit products (noninterest-bearing demand, interest-bearing demand, money market, and savings) and changes in the prepayment behavior of loans and securities with embedded optionality. Our policy guidelines limit the change in pretax net interest incomeNII over a 12-month horizon using rate shocks of +/- 100, 200, 300, and 400 basis points. We have temporarily suspended the -100, -200, -300, and -400 basis point rate shock analyses. Due to the low interest rate environment, we believe the impact to net interestNII income when evaluating the -100, -200, -300, and -400 basis point rate shock scenarios doesdo not provide meaningful insight into our interest rate risk position.
In order toTo monitor interest rate risk beyond the 24-month time horizon of rate shocks, we also perform EVE analyses.rate shock simulations using the same assumptions used in the NII rate shock simulations discussed above. EVE represents the present value of all asset cash flows discounted with related market interest rates minus the present value of all liability cash flows.flows which are also discounted with related market interest rates. The impact of a changing interest rate environment on the Company’s projected EVE is analyzed by shocking market interest rates, then modeling the impact of the rate changeshock on both the cash flow of assets and liabilities, and the underlying discount rate utilized in the present value calculation of the assets and liabilities. Market rate shock results are then compared to a base case simulation results to determine the impact that market rate changes may have on our EVE. As with NII rate shock analysis,analyses, EVE rate shock analyses incorporate management assumptions regarding prepayment behavior of fixed rate loans and securities with embedded optionality and the behavior and value of non-maturity
52

Table of Contents
CARTER BANKSHARES, INC.
ITEM 3. QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK (continued)
deposit products. Our policy guidelines limit the change in EVE given changes in rates of +/- 100, 200, 300, and 400 basis points. We have also temporarily suspended the EVE -100, -200, -300, and -400 basis point scenarios in 20202022 and 2021 due to the lowcurrent interest rate environment.
62

Table of Contents
CARTER BANKSHARES, INC.
ITEM 3. QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK (continued)
The following tables reflect the net interest income rate shock analyses and EVE analyses results for the periods presented utilizing a forecasted static balance sheet over the next twelve months. All percentage changes presented are within prescribed ranges set by management.
March 31, 2021December 31, 2020March 31, 2022December 31, 2021
Change in Interest Rate (basis points)
% Change in Pretax Net Interest Income% Change in Economic Value of Equity% Change in Pretax Net Interest Income% Change in Economic Value of Equity
Change in Interest Rate (basis points)Change in Interest Rate (basis points)% Change in Pretax Net Interest Income% Change in Economic Value of Equity% Change in Pretax Net Interest Income% Change in Economic Value of Equity
40040039.8 %20.4 %39.6%20.1%40031.6%7.0%43.6%24.6%
30030030.8 %17.3 %30.7%17.5%30024.1%6.7%33.1%20.6%
20020021.4 %13.4 %21.1%13.8%20016.3%5.5%22.5%15.4%
10010010.7 %7.6 %10.7%8.1%1008.3%3.4%11.4%8.6%
-100-100(5.3)%(5.1)%(2.4)%(7.0)%
The results from the net interest income rate shock analysis are consistent with having an asset sensitive balance sheet when adjusted for repricing correlations (betas). The above table indicates that in a rising interest rate environment, the Company is positioned to have increased pretax net interest income for the same asset base due to the balance sheet composition, related maturity structures, and repricing correlations to market interest rates for assets and liabilities. Conversely, in a declining interest rate environment, we are positioned to have decreased pretax net interest income for the same reasons discussed above.
Based on the ALM results presented above for the quarters ending March 31, 2022 and December 31, 2021, the Company’s balance sheet is less asset sensitive at March 31, 2022 than it previously was at December 31, 2021. This migration in asset sensitivity is due to 1) lower yielding, floating rate excess cash positions held in federal reserve bank and interest-bearing deposits in other financial institutions that are more sensitive to future market interest rate changes which were deployed into higher yielding, fixed and floating rate securities and portfolio loans that are less sensitive to future market interest rate changes, and 2) the recent shifts in the shape of the yield curve between the two periods presented above.
In addition to rate shocks and EVE analyses, sensitivity analyses are performed to help us identify which model assumptions are critical and cause the greatest impact on pretax net interest income. Sensitivity analyses include changing prepayment behavior of loans and securities with optionality, repricing correlations, and the impact of interest rate changes on non-maturity deposit products (decay rates).

53

Table of Contents
CARTER BANKSHARES, INC.
ITEM 4 - CONTROLS AND PROCEDURES
Evaluation of Disclosure Controls and Procedures
Under the supervision and with the participation of the Company’s Chief Executive Officer (“CEO”) and Chief Financial Officer (“CFO”) (its principal executive officer and principal financial officer, respectively), management has evaluated the effectiveness of the design and operation of the Company’s disclosure controls and procedures (as defined in Rule 13a-15(e) of the Exchange Act) as of March 31, 2021.2022. In designing and evaluating the disclosure controls and procedures, management recognizes that any controls and procedures, no matter how well designed and operated, can provide only reasonable assurance of achieving the desired control objectives.
We maintain disclosure controls and procedures that are designed to ensure that information required to be disclosed by us in the reports that we file or submit under the Securities Exchange Act of 1934, as amended, is recorded, processed, summarized and reported within the time periods required by the Securities and Exchange Commission, or the SEC, and that such information is accumulated and communicated to the Company’s management, including our CEO and CFO as appropriate, to allow timely decisions regarding required disclosure.
Based on and as of the date of such evaluation, our CEO and CFO concluded that the design and operation of our disclosure controls and procedures were effective in all material respects, as of the end of the period covered by this report.
Changes in Internal Control Over Financial Reporting
No changes were made to our internal control over financial reporting (as defined in Rule 13a-15(f) under the Exchange Act) that occurred during the quarter ended March 31, 20212022 that materially affected, or are reasonably likely to materially affect, the Company’s internal control over financial reporting.

63
54

Table of Contents
CARTER BANKSHARES, INC.
PART II – OTHER INFORMATION
ITEM 1- LEGAL PROCEEDINGS
In the normal course of business, the Company is subject to various legal and administrative proceedings and claims. Although the timing and outcome of these legal and administrative proceedings and claims cannot be predicted with certainty, based on information presently available and after consultation with legal counsel, management does not believe that the disposition of such proceedings or claims will have a material adverse effect on our business, consolidated financial position, or results of operations. As of March 31, 2021,2022, no material legal proceedings were pending or threatened against the Company.
ITEM 1A – RISK FACTORS
As of March 31, 2021,2022, there have been no material changes in the risk factors faced by the Company from those disclosed in our 2020 2021 Annual Report on Form 10-K.10-K.
ITEM 2 – UNREGISTERED SALES OF EQUITY SECURITIES AND USE OF PROCEEDS
None.On December 13, 2021, the Company announced that its Board authorized, effective December 10, 2021, a common share repurchase program to purchase up to two million shares of the Company’s common stock in the aggregate over a period of twelve months (the “Program”). The Program authorizes the purchase of the Company’s common stock in open market transactions or privately negotiated transactions, including pursuant to a trading plan in accordance with Rule 10b5-1 and/or Rule 10b-18 promulgated under the Securities Exchange Act of 1934, as amended. The Program permits management to repurchase shares of the Company’s common stock from time to time at management’s discretion. The actual means and timing of any shares purchased under the Program will depend on a variety of factors, including the market price of the Company’s common stock, general market and economic conditions, and applicable legal and regulatory requirements. The Program is authorized through December 9, 2022, although it may be modified, terminated or extended by the Board at any time. The Program does not obligate the Company to purchase any particular number of shares.
The following table provides information regarding the Company’s purchases of our common stock during the quarter ended March 31, 2022.
Issuer Purchases of Equity Securities
Period
Total Number of Shares Purchased(2)
Average Price Paid per ShareTotal Number of Shares Purchased as Part of Publicly Announced Plans or Programs
Maximum number (or approximate dollar value) of Shares that may yet be purchased under the plans or programs(1)
January 1 - January 31, 2022292,575 $15.71 292,575 1,677,018 
February 1 - February 28, 2022381,469 16.05 381,469 1,312,967 
March 1 - March 31, 2022858,805 16.37 858,805 447,419 
Total1,532,849 $16.17 1,532,849 
(1)The number shown represents, as of the end of each period, the approximate number of Common Stock shares that may yet be purchased under publicly-announced share repurchase plan authorizations. The shares may be purchased, from time-to-time, depending on market conditions.
(2)For the three months ended March 31, 2022, shares were withheld upon vesting of restricted shares granted to employees of the Company in order to satisfy tax withholding obligations.
As of April 28, 2022, the repurchase program to purchase up to two million shares of the Company’s common stock was fully executed.
ITEM 3 - DEFAULTS UPON SENIOR SECURITIES
None.
ITEM 4 – MINE SAFETY DISCLOSURES
None.
ITEM 5 - OTHER INFORMATION
None.
6455

Table of Contents
CARTER BANKSHARES, INC.
PART II – OTHER INFORMATION (continued)
ITEM 6 - EXHIBITS
Exhibits:
Agreement and Plan of Reorganization by and among Carter Bank & Trust, Cater Bankshares, Inc. and CBT Merger Sub, Inc. dated November 9, 2020 (incorporated by reference to Exhibit 2.1 to the Company’s Current Report on Form 8-K filed with the SEC on November 23, 2020)
Articles of Incorporation of Carter Bankshares, Inc., effective October 7, 2020 (incorporated by reference to Exhibit 3.1 to the Company’s Current Report on Form 8-K filed with the SEC on November 23, 2020)
Bylaws of Carter Bankshares, Inc., as adopted October 28, 2020 (incorporated by reference to Exhibit 3.2 to the Company’s Current Report on Form 8-K filed with the SEC on November 23, 2020)
Form of Time-Based Restricted Stock Agreement and Plan of Reorganization by and among(for employee: LTIP) for use after March 2, 2022 under the Carter Bank & Trust, Cater Bankshares, Inc. Amended and CBT Merger Sub, Inc. dated November 9, 2020Restated 2018 Omnibus Equity Incentive Plan (incorporated by reference to Exhibit 2.110.1 to the Company’s Current Report on Form 8-K filed with the SEC on November 23, 2020)March 2, 2022)
Form of Performance Unit Agreement (for employee) for use after March 2, 2022 under the Carter Bankshares, Inc. Amended and Restated 2018 Omnibus Equity Incentive Plan (incorporated by reference to Exhibit 10.2 to the Company’s Current Report on Form 8-K filed with the SEC on March 2, 2022)
Form of Time-Based Restricted Stock Agreement (for employee: annual) for use on or after February 17, 2022 under the Carter Bankshares, Inc. Amended and Restated 2018 Omnibus Equity Incentive Plan (incorporated by reference to Exhibit 10.3 to the Company’s Current Report on Form 8-K filed with the SEC on March 2, 2022)
Carter Bankshares, Inc. Amended and Restated Annual Incentive Plan, as amended and restated February 18, 2021effective January 1, 2022 (filed herewith)
Adoption Agreement for Virginia Bankers Association Model Plan (for executives) as restated as of January 1, 2018 and updated January 1, 2020, effective as of January 1, 2022 (incorporated by reference to Exhibit 10.810.11.1 to the Company’s Annual Report on Form 10-K filed with the SEC on March 12, 2021)11, 2022)
Adoption Agreement for Virginia Bankers Association Model Plan (for directors) as restated as of January 1, 2018 and updated January 1, 2020, effective as of January 1, 2022 (incorporated by reference to Exhibit 10.12.1 to the Company’s Annual Report on Form 10-K filed with the SEC on March 11, 2022)
Certification by principal executive officer pursuant to Rule 13a-14(a) (filed herewith)
Certification by principal financial officer pursuant to Rule 13a-14(a) (filed herewith)
Certification by principal executive officer and principal financial officer pursuant to 18 U.S.C. §1350 (filed herewith)
101.INSInline XBRL Instance Document - the instance document does not appear in the Interactive Data File because its XBRL tags are embedded within the Inline XBRL document
101.SCHInline XBRL Taxonomy Extension Schema
101.CALInline XBRL Taxonomy Extension Calculation Linkbase
101.DEFInline XBRL Taxonomy Extension Definition Linkbase
101.LABInline XBRL Taxonomy Extension Label Linkbase
101.PREInline XBRL Taxonomy Extension Presentation Linkbase
104Cover Page Interactive Data File (formatted as Inline XBRL and contained in Exhibits 101)
6556

Table of Contents
SIGNATURES
Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned thereunto duly authorized.
CARTER BANKSHARES, INC. (Registrant)
Date: May 7, 20215, 2022/s/ Litz H. Van Dyke
Litz H. Van Dyke
Chief Executive Officer
(Principal Executive Officer)
Date: May 7, 20215, 2022/s/ Wendy S Bell
Wendy S. Bell
Chief Financial Officer
(Principal Financial Officer)
6657