Table of Contents
UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
Washington, D.C. 20549
FORM 10-Q
☒ QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
For the quarterly period ended March 31, 2021September 30, 2023
OR
☐ TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
For the transition period from to     
Commission File Number: 001-39731
CARTER BANKSHARES, INC.
(NameExact name of registrant as specified in its charter)
Virginia85-3365661
(State or other jurisdiction of incorporation or organization)(I.R.S. Employer Identification No.)
1300 Kings Mountain RoadMartinsvilleVirginia24112
(Address of principal executive offices)(Zip Code)
(Registrant’s telephone number, including area codecode) (276) 656-1776
NA
(Former name, former address and former fiscal year, if changed since last report)
Securities registered pursuant to Section 12(b) of the Act:
Title of each classTrading Symbol(s)Name of each exchange on which registered
Common Stock, $1 par valueCARENasdaq Global Select Market
Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days. Yes ☒ No ☐
Indicate by check mark whether the registrant has submitted electronically every Interactive Data File required to be submitted pursuant to Rule 405 of Regulation S-T (§232-405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit and post such files).Yes. Yes ☒ No ☐
Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, a smaller reporting company, or an emerging growth company. See the definitions of “large accelerated filer,” “accelerated filer,” “smaller reporting company,” and “emerging growth company” in Rule 12b-2 of the Exchange Act.
Large accelerated filerAccelerated filer
Non-accelerated filerSmaller reporting company
Emerging growth company
If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act. [ ]
Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act). Yes ☐ No ☒
As of May 3, 2021October 23, 2023 there were 26,467,23122,955,753 shares of the registrant’s common stock issued and outstanding.
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TABLE OF CONTENTS


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Table of Contents
CARTER BANKSHARES, INC.
PART 1
ITEM 1 – FINANCIAL STATEMENTS


CONSOLIDATED BALANCE SHEETS
(Dollars in Thousands Except per Share Data)(Dollars in Thousands Except per Share Data)March 31, 2021 (unaudited)December 31, 2020 (audited)(Dollars in Thousands Except per Share Data)September 30, 2023 (unaudited)December 31, 2022 (audited)
ASSETSASSETSASSETS
Cash and Due From Banks$42,899 $38,535 
Interest-Bearing Deposits in Other Financial Institutions65,624 39,954 
Federal Reserve Bank Excess Reserves110,631 163,453 
Cash and Due From Banks, including Interest-bearing Deposits of $17,438 at September 30, 2023 and $4,505 at December 31, 2022Cash and Due From Banks, including Interest-bearing Deposits of $17,438 at September 30, 2023 and $4,505 at December 31, 2022$55,398 $46,869 
Total Cash and Cash EquivalentsTotal Cash and Cash Equivalents219,154 241,942 Total Cash and Cash Equivalents55,398 46,869 
Securities Available-for-Sale, at Fair Value780,032 778,679 
Securities Available-for-Sale, at Fair Value (amortized cost of $912,989 and $945,707, respectively)Securities Available-for-Sale, at Fair Value (amortized cost of $912,989 and $945,707, respectively)793,389 836,273 
Loans Held-for-SaleLoans Held-for-Sale32,737 25,437 Loans Held-for-Sale— — 
Loans Held-for-Sale in Connection with Sale of Bank Branches, at the lower of cost or fair value9,423 9,835 
Portfolio LoansPortfolio Loans2,971,875 2,947,170 Portfolio Loans3,410,940 3,148,913 
Allowance for Credit LossesAllowance for Credit Losses(116,872)(54,074)Allowance for Credit Losses(94,474)(93,852)
Portfolio Loans, netPortfolio Loans, net2,855,003 2,893,096 Portfolio Loans, net3,316,466 3,055,061 
Bank Premises and Equipment, netBank Premises and Equipment, net85,349 85,307 Bank Premises and Equipment, net73,932 72,114 
Bank Premises and Equipment, Held-for-Sale, net2,273 2,293 
Other Real Estate Owned, netOther Real Estate Owned, net14,031 15,722 Other Real Estate Owned, net3,765 8,393 
Federal Home Loan Bank Stock, at CostFederal Home Loan Bank Stock, at Cost3,215 5,093 Federal Home Loan Bank Stock, at Cost27,361 9,740 
Bank Owned Life InsuranceBank Owned Life Insurance54,337 53,997 Bank Owned Life Insurance57,762 56,734 
Other AssetsOther Assets86,576 67,778 Other Assets124,095 119,335 
Total AssetsTotal Assets$4,142,130 $4,179,179 Total Assets$4,452,168 $4,204,519 
LIABILITIESLIABILITIESLIABILITIES
Deposits:Deposits:Deposits:
Noninterest-Bearing DemandNoninterest-Bearing Demand$733,291 $699,229 Noninterest-Bearing Demand$661,454 $703,334 
Interest-Bearing DemandInterest-Bearing Demand384,425 366,201 Interest-Bearing Demand469,904 496,948 
Money MarketMoney Market323,008 294,229 Money Market426,172 484,238 
SavingsSavings646,722 625,482 Savings487,105 684,287 
Certificates of DepositCertificates of Deposit1,522,510 1,614,770 Certificates of Deposit1,511,554 1,261,526 
Deposits Held-for-Assumption in Connection with Sale of Bank Branches81,565 84,717 
Total DepositsTotal Deposits3,691,521 3,684,628 Total Deposits3,556,189 3,630,333 
Federal Home Loan Bank BorrowingsFederal Home Loan Bank Borrowings30,000 35,000 Federal Home Loan Bank Borrowings514,135 180,550 
Federal Funds PurchasedFederal Funds Purchased— 17,870 
Other LiabilitiesOther Liabilities32,720 19,377 Other Liabilities51,223 47,139 
Total LiabilitiesTotal Liabilities3,754,241 3,739,005 Total Liabilities4,121,547 3,875,892 
SHAREHOLDERS’ EQUITYSHAREHOLDERS’ EQUITYSHAREHOLDERS’ EQUITY
Common Stock, Par Value $1.00 per share,
Authorized 100,000,000 Shares
Outstanding 26,467,531 at March 31, 2021 and 26,385,041 at December 31, 2020
26,468 26,385 
Common Stock, Par Value $1.00 per share,
Authorized 100,000,000 Shares;
Outstanding shares 22,955,753 at September 30, 2023 and 23,956,772 at December 31, 2022
Common Stock, Par Value $1.00 per share,
Authorized 100,000,000 Shares;
Outstanding shares 22,955,753 at September 30, 2023 and 23,956,772 at December 31, 2022
22,956 23,957 
Additional Paid-in CapitalAdditional Paid-in Capital143,582 143,457 Additional Paid-in Capital90,254 104,693 
Retained EarningsRetained Earnings213,260 254,611 Retained Earnings310,971 285,593 
Accumulated Other Comprehensive Income4,579 15,721 
Accumulated Other Comprehensive LossAccumulated Other Comprehensive Loss(93,560)(85,616)
Total Shareholders’ EquityTotal Shareholders’ Equity387,889 440,174 Total Shareholders’ Equity330,621 328,627 
Total Liabilities and Shareholders’ EquityTotal Liabilities and Shareholders’ Equity$4,142,130 $4,179,179 Total Liabilities and Shareholders’ Equity$4,452,168 $4,204,519 
See accompanying notes to unaudited consolidated financial statements.
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Table of Contents
CARTER BANKSHARES, INC.
PART 1
ITEM 1 – FINANCIAL STATEMENTS (continued)
CONSOLIDATED STATEMENTS OF INCOME
(Dollars in Thousands Except per Share Data)(Dollars in Thousands Except per Share Data)Three Months Ended March 31,(Dollars in Thousands Except per Share Data)Three Months Ended September 30,Nine Months Ended September 30,
202120202023202220232022
INTEREST INCOMEINTEREST INCOMEINTEREST INCOME
Loans, including feesLoans, including feesLoans, including fees
TaxableTaxable$28,145 $30,797 Taxable$39,578 $35,652 $117,235 $94,720 
Non-TaxableNon-Taxable1,412 2,102 Non-Taxable768 881 2,403 2,749 
Investment SecuritiesInvestment SecuritiesInvestment Securities
TaxableTaxable2,987 4,502 Taxable7,793 5,466 22,874 13,650 
Non-TaxableNon-Taxable326 161 Non-Taxable160 170 488 524 
FRB Excess Reserves26 136 
Federal Reserve Bank Excess ReservesFederal Reserve Bank Excess Reserves165 134 553 229 
Interest on Bank DepositsInterest on Bank Deposits24 74 Interest on Bank Deposits— 33 28 
Dividend IncomeDividend Income37 64 Dividend Income416 24 971 66 
Total Interest IncomeTotal Interest Income32,957 37,836 Total Interest Income48,886 42,327 144,557 111,966 
Interest ExpenseInterest ExpenseInterest Expense
Interest Expense on DepositsInterest Expense on Deposits6,295 10,495 Interest Expense on Deposits15,328 4,469 34,629 13,280 
Interest Expense on Federal Funds PurchasedInterest Expense on Federal Funds PurchasedInterest Expense on Federal Funds Purchased107 23 354 27 
Interest on Other BorrowingsInterest on Other Borrowings133 76 Interest on Other Borrowings6,057 110 14,684 253 
Total Interest ExpenseTotal Interest Expense6,428 10,572 Total Interest Expense21,492 4,602 49,667 13,560 
NET INTEREST INCOMENET INTEREST INCOME26,529 27,264 NET INTEREST INCOME27,394 37,725 94,890 98,406 
Provision for Credit Losses1,857 4,798 
Provision for Unfunded Commitments(282)
Provision (Recovery) for Credit LossesProvision (Recovery) for Credit Losses1,105 (77)2,605 2,367 
(Recovery) Provision for Unfunded Commitments(Recovery) Provision for Unfunded Commitments(130)157 314 190 
Net Interest Income After Provision for Credit LossesNet Interest Income After Provision for Credit Losses24,954 22,466 Net Interest Income After Provision for Credit Losses26,419 37,645 91,971 95,849 
NONINTEREST INCOMENONINTEREST INCOMENONINTEREST INCOME
Gain on Sales of Securities, net3,610 1,214 
(Losses) Gains on Sales of Securities, net(Losses) Gains on Sales of Securities, net(1)(4)(10)48 
Service Charges, Commissions and FeesService Charges, Commissions and Fees1,809 1,650 Service Charges, Commissions and Fees1,783 1,750 5,380 5,452 
Debit Card Interchange FeesDebit Card Interchange Fees1,831 1,243 Debit Card Interchange Fees1,902 1,788 5,941 5,570 
Insurance CommissionsInsurance Commissions294 1,309 Insurance Commissions868 876 1,550 1,713 
Bank Owned Life Insurance IncomeBank Owned Life Insurance Income340 353 Bank Owned Life Insurance Income348 341 1,028 1,009 
Other Real Estate Owned Income71 139 
(Losses) Gains on Sales and Write-downs of Bank Premises, net(Losses) Gains on Sales and Write-downs of Bank Premises, net— (4)— 342 
Commercial Loan Swap Fee IncomeCommercial Loan Swap Fee Income219 422 Commercial Loan Swap Fee Income— 18 114 774 
OtherOther778 622 Other370 470 1,030 1,266 
Total Noninterest IncomeTotal Noninterest Income8,952 6,952 Total Noninterest Income5,270 5,235 15,033 16,174 
NONINTEREST EXPENSENONINTEREST EXPENSENONINTEREST EXPENSE
Salaries and Employee BenefitsSalaries and Employee Benefits12,582 13,581 Salaries and Employee Benefits13,956 13,520 41,257 37,721 
Occupancy Expense, netOccupancy Expense, net3,514 3,249 Occupancy Expense, net3,547 3,412 10,548 10,060 
FDIC Insurance ExpenseFDIC Insurance Expense643 544 FDIC Insurance Expense1,368 543 2,711 1,540 
Other TaxesOther Taxes762 746 Other Taxes846 848 2,436 2,471 
Advertising ExpenseAdvertising Expense170 612 Advertising Expense363 368 1,133 874 
Telephone ExpenseTelephone Expense600 574 Telephone Expense500 448 1,339 1,390 
Professional and Legal FeesProfessional and Legal Fees1,224 437 Professional and Legal Fees1,512 1,310 4,005 3,731 
Data ProcessingData Processing921 486 Data Processing1,076 833 2,854 2,516 
Losses on sales and Write-downs of Other Real Estate Owned, net212 189 
Losses on sale and Write-downs on Bank Premises, net43 12 
Debit Card ExpenseDebit Card Expense632 554 Debit Card Expense816 797 2,066 2,089 
Tax Credit AmortizationTax Credit Amortization427 272 Tax Credit Amortization— (764)— 466 
Unfunded Loan Commitment Expense982 
Other Real Estate Owned Expense54 140 
OtherOther1,821 2,370 Other3,298 2,148 8,045 6,526 
Total Noninterest ExpenseTotal Noninterest Expense23,605 24,748 Total Noninterest Expense27,282 23,463 76,394 69,384 
Income Before Income TaxesIncome Before Income Taxes10,301 4,670 Income Before Income Taxes4,407 19,417 30,610 42,639 
Income Tax ProvisionIncome Tax Provision926 247 Income Tax Provision780 5,009 5,338 8,130 
Net IncomeNet Income$9,375 $4,423 Net Income$3,627 $14,408 $25,272 $34,509 
Earnings per Common ShareEarnings per Common ShareEarnings per Common Share
Basic Earnings per Common ShareBasic Earnings per Common Share$0.36 $0.17 Basic Earnings per Common Share$0.16 $0.59 $1.07 $1.38 
Diluted Earnings per Common ShareDiluted Earnings per Common Share$0.36 $0.17 Diluted Earnings per Common Share$0.16 $0.59 $1.07 $1.38 
Average Shares Outstanding – Basic26,276,890 26,362,649 
Average Shares Outstanding – Diluted26,408,319 26,460,523 
Average Shares Outstanding – Basic & DilutedAverage Shares Outstanding – Basic & Diluted22,946,179 24,265,075 23,407,071 24,827,143 
See accompanying notes to unaudited consolidated financial statements.

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Table of Contents
CARTER BANKSHARES, INC.
PART 1
ITEM 1 – FINANCIAL STATEMENTS (continued)
CONSOLIDATED STATEMENTS OF COMPREHENSIVE (LOSS) INCOME

Three Months Ended March 31,
(Dollars in Thousands)20212020
Net Income$9,375 $4,423 
Other Comprehensive (Loss) Income:
Net Unrealized (Losses) Gains on Securities Available-for-Sale:
Net Unrealized (Losses) Gains Arising during the Period(10,494)2,004 
Reclassification Adjustment for (Losses) Gains included in Net Income(3,610)(1,214)
Tax Effect2,962 (166)
Net Unrealized (Losses) Gains Recognized in Other Comprehensive (Loss) Income(11,142)624 
Other Comprehensive (Loss) Income(11,142)624 
Comprehensive (Loss) Income$(1,767)$5,047 
Three Months Ended September 30,Nine Months Ended September 30,
(Dollars in Thousands)2023202220232022
Net Income$3,627 $14,408 $25,272 $34,509 
Other Comprehensive Loss:
Net Unrealized Losses on Securities Available-for-Sale:
Net Unrealized Losses Arising during the Period(14,773)(33,326)(10,176)(111,360)
Reclassification Adjustment for Losses (Gains) included in Net Income10 (48)
Tax Effect3,197 6,998 2,222 23,396 
Net Unrealized Losses Recognized in Other Comprehensive Loss(11,575)(26,324)(7,944)(88,012)
Other Comprehensive Loss(11,575)(26,324)(7,944)(88,012)
Comprehensive (Loss) Income$(7,948)$(11,916)$17,328 $(53,503)
See accompanying notes to unaudited consolidated financial statements.

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Table of Contents
CARTER BANKSHARES, INC.
PART 1
ITEM 1 – FINANCIAL STATEMENTS (continued)
CONSOLIDATED STATEMENTS OF CHANGES IN SHAREHOLDERS’ EQUITY
Three Months Ended March 31,Three Months Ended September 30, 2023
(Dollars in Thousands)(Dollars in Thousands)Common StockAdditional Paid-in CapitalRetained EarningsAccumulated Other Comprehensive IncomeTotal Shareholders’ Equity(Dollars in Thousands)Common
Stock
Additional
Paid-in
Capital
Retained
Earnings
Accumulated
Other
Comprehensive
Loss
Total
Shareholders’
Equity
Balance at December 31, 2020$26,385 $143,457 $254,611 $15,721 $440,174 
Balance at June 30, 2023Balance at June 30, 2023$23,372 $95,506 $307,344 $(81,985)$344,237 
Net IncomeNet Income9,375 9,375 Net Income3,627 3,627 
Cumulative Effect for Adoption of Credit Losses(50,726)(50,726)
Other Comprehensive Loss, Net of TaxOther Comprehensive Loss, Net of Tax(11,142)(11,142)Other Comprehensive Loss, Net of Tax(11,575)(11,575)
1% Excise Tax on Stock Buybacks1% Excise Tax on Stock Buybacks(60)(60)
Repurchase of Common Stock (416,176 shares)Repurchase of Common Stock (416,176 shares)(416)(5,587)(6,003)
Forfeiture of Restricted Stock (590 shares)Forfeiture of Restricted Stock (590 shares)
Issuance of Restricted Stock (684 shares)Issuance of Restricted Stock (684 shares)
Recognition of Restricted Stock Compensation ExpenseRecognition of Restricted Stock Compensation Expense208208Recognition of Restricted Stock Compensation Expense395395
Issuance of Restricted Stock (82,490 shares)83(83)
Balance at March 31, 2021$26,468$143,582$213,260$4,579$387,889
Balance at September 30, 2023Balance at September 30, 2023$22,956$90,254$310,971$(93,560)$330,621
Three Months Ended March 31,
(Dollars in Thousands)Common StockAdditional Paid-in CapitalRetained EarningsAccumulated Other Comprehensive IncomeTotal Shareholders’ Equity
Balance December 31, 2019$26,334 $142,492 $304,158 $127 $473,111 
Net Income4,423 4,423 
Other Comprehensive Income, Net of Tax624 624 
Dividends Declared ($0.14 per share)(3,689)(3,689)
Forfeitures of Restricted Stock (1,531 shares)(2)2
Recognition of Restricted Stock Compensation Expense352352
Issuance of Restricted Stock (53,056 shares)54(54)
Balance at March 31, 2020$26,386$142,792$304,892$751$474,821
Three Months Ended September 30, 2022
(Dollars in Thousands)Common
Stock
Additional Paid-in CapitalRetained EarningsAccumulated Other Comprehensive LossTotal Shareholders’ Equity
Balance at June 30, 2022$24,577 $113,975 $255,576 $(59,986)$334,142 
Net Income14,408 14,408 
Other Comprehensive Loss, Net of Tax(26,324)(26,324)
Repurchase of Common Stock (464,208 shares)(464)(7,252)— (7,716)
Forfeiture of Restricted Stock (2,098 shares)(2)2— — 
Recognition of Restricted Stock Compensation Expense306306
Balance at September 30, 2022$24,111$107,031$269,984$(86,310)$314,816
Nine Months Ended September 30, 2023
(Dollars in Thousands)Common
Stock
Additional
Paid-in
Capital
Retained
Earnings
Accumulated
Other
Comprehensive
Loss
Total
Shareholders’
Equity
Balance at January 1, 2023$23,957 $104,693 $285,593 $(85,616)$328,627 
Net Income25,272 25,272 
Other Comprehensive Loss, Net of Tax(7,944)(7,944)
Cumulative Effect of the Adoption of ASU 2023-02106106
1% Excise Tax on Stock Buybacks(153)(153)
Repurchase of Common Stock (1,132,232 shares)(1,132)(15,284)(16,416)
Forfeiture of Restricted Stock (4,284 shares)(4)(38)(42)
Issuance of Restricted Stock (135,497 shares)135(135)
Recognition of Restricted Stock Compensation Expense1,1711,171
Balance at September 30, 2023$22,956$90,254$310,971$(93,560)$330,621
Nine Months Ended September 30, 2022
(Dollars in Thousands)Common
Stock
Additional Paid-in CapitalRetained EarningsAccumulated Other Comprehensive Income (Loss)Total Shareholders’ Equity
Balance at January 1, 2022$26,431 $143,988 $235,475 $1,702 $407,596 
Net Income34,509 34,509 
Other Comprehensive Loss, Net of Tax(88,012)(88,012)
Repurchase of Common Stock (2,433,801 shares)(2,434)(37,697)— (40,131)
Forfeiture of Restricted Stock (12,751 shares)(13)(143)— (156)
Issuance or Restricted Stock (126,804 shares)127(127)
Recognition of Restricted Stock Compensation Expense1,0101,010
Balance at September 30, 2022$24,111$107,031$269,984$(86,310)$314,816
See accompanying notes to unaudited consolidated financial statements.
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Table of Contents
CARTER BANKSHARES, INC.
PART 1
ITEM 1 – FINANCIAL STATEMENTS (continued)
CONSOLIDATED STATEMENTS OF CASH FLOWS
Three Months Ended March 31,Nine Months Ended September 30,
(Dollars in Thousands)(Dollars in Thousands)20212020(Dollars in Thousands)20232022
Net IncomeNet Income$9,375 $4,423 Net Income$25,272 $34,509 
Adjustments to Reconcile Net Income to Net Cash Provided by (Used in) Operating Activities
Provision for Credit Losses1,575 4,798 
Adjustments to Reconcile Net Income to Net Cash Provided by Operating ActivitiesAdjustments to Reconcile Net Income to Net Cash Provided by Operating Activities
Provision for Credit Losses, including Provision for Unfunded CommitmentsProvision for Credit Losses, including Provision for Unfunded Commitments2,919 2,557 
Origination of Loans Held-for-SaleOrigination of Loans Held-for-Sale(314,092)(137,764)Origination of Loans Held-for-Sale(5,524)(7,017)
Proceeds From Loans Held-for-SaleProceeds From Loans Held-for-Sale306,866 127,811 Proceeds From Loans Held-for-Sale5,614 7,399 
Depreciation/Amortization of Bank Premises and EquipmentDepreciation/Amortization of Bank Premises and Equipment1,559 1,480 Depreciation/Amortization of Bank Premises and Equipment4,689 4,494 
Benefit for Deferred Taxes(623)
Provision for Deferred TaxesProvision for Deferred Taxes256 1,697 
Net Amortization of SecuritiesNet Amortization of Securities902 874 Net Amortization of Securities3,696 4,540 
Tax Credit AmortizationTax Credit Amortization427 272 Tax Credit Amortization1,438 466 
Gains on Sales of Mortgage Loans Held-for-SaleGains on Sales of Mortgage Loans Held-for-Sale(74)(22)Gains on Sales of Mortgage Loans Held-for-Sale(90)(154)
Gains on Sales of Securities, net(3,610)(1,214)
Write-downs of Other Real Estate Owned139 70 
Losses on Sales of Other Real Estate Owned, Net73 119 
Losses on Sales and Write-downs of Bank Premises43 12 
Losses (Gains) on Sales of Securities, netLosses (Gains) on Sales of Securities, net10 (48)
Commercial Loan Swap Derivative IncomeCommercial Loan Swap Derivative Income(90)(738)
Increase in the Value of Life Insurance ContractsIncrease in the Value of Life Insurance Contracts(340)(353)Increase in the Value of Life Insurance Contracts(1,028)(1,009)
Recognition of Restricted Stock Compensation ExpenseRecognition of Restricted Stock Compensation Expense208 352 Recognition of Restricted Stock Compensation Expense1,171 1,010 
Increase in Other Assets(413)(5,527)
(Decrease) Increase in Other Liabilities(2,279)295 
Net Cash Provided By (Used In) Operating Activities359 (4,997)
(Increase) Decrease in Other Assets(Increase) Decrease in Other Assets(826)694 
Increase (Decrease) in Other LiabilitiesIncrease (Decrease) in Other Liabilities1,348 (702)
Net Cash Provided By Operating ActivitiesNet Cash Provided By Operating Activities38,855 47,698 
INVESTING ACTIVITIESINVESTING ACTIVITIESINVESTING ACTIVITIES
Securities Available-for-Sale:Securities Available-for-Sale:Securities Available-for-Sale:
Proceeds from SalesProceeds from Sales64,870 54,502 Proceeds from Sales15,054 19,777 
Proceeds from Maturities, Redemptions, and Pay-downsProceeds from Maturities, Redemptions, and Pay-downs25,365 23,705 Proceeds from Maturities, Redemptions, and Pay-downs38,896 71,146 
PurchasesPurchases(92,014)(64,433)Purchases(24,938)(135,634)
Purchase of Bank Premises and Equipment, NetPurchase of Bank Premises and Equipment, Net(1,624)(4,536)Purchase of Bank Premises and Equipment, Net(7,979)(4,191)
Purchase of Federal Home Loan Bank Stock(1,062)
Redemption of Federal Home Loan Bank Stock1,878 82 
Loan Originations and Payments, net(24,994)(56,458)
Proceeds from Sales of Bank Premises and Equipment, netProceeds from Sales of Bank Premises and Equipment, net— 408 
Other Real Estate Owned Improvements(19)
Proceeds from Sales and Payments of Other Real Estate Owned1,479 744 
Purchase of Federal Home Loan Bank Stock, netPurchase of Federal Home Loan Bank Stock, net(17,621)(840)
Loan Originations, netLoan Originations, net(264,010)(224,839)
Payments Received on Other Real Estate OwnedPayments Received on Other Real Estate Owned299 320 
Proceeds from Sales of Other Real Estate OwnedProceeds from Sales of Other Real Estate Owned4,818 3,742 
Net Cash Used In Investing ActivitiesNet Cash Used In Investing Activities(25,040)(47,475)Net Cash Used In Investing Activities(255,481)(270,111)
FINANCING ACTIVITIESFINANCING ACTIVITIESFINANCING ACTIVITIES
Net Change in Demand, Money Markets and Savings AccountsNet Change in Demand, Money Markets and Savings Accounts103,276 41,440 Net Change in Demand, Money Markets and Savings Accounts(324,172)123,118 
Decrease in Certificates of Deposits(96,383)(72,690)
(Payments) Proceeds from Federal Home Loan Bank Borrowings(5,000)25,000 
Cash Dividends Paid(3,689)
Net Cash Provided By (Used In) Financing Activities1,893 (9,939)
Net Decrease in Cash and Cash Equivalents(22,788)(62,411)
Increase (Decrease) in Certificates of DepositsIncrease (Decrease) in Certificates of Deposits250,028 (95,665)
Proceeds on Federal Home Loan Bank Borrowings, netProceeds on Federal Home Loan Bank Borrowings, net333,585 23,000 
Repayments on Federal Funds Purchased, netRepayments on Federal Funds Purchased, net(17,870)— 
Repurchase of Common StockRepurchase of Common Stock(16,416)(40,131)
Net Cash Provided by Financing ActivitiesNet Cash Provided by Financing Activities225,155 10,322 
Net Increase (Decrease) in Cash and Cash EquivalentsNet Increase (Decrease) in Cash and Cash Equivalents8,529 (212,091)
Cash and Cash Equivalents at Beginning of PeriodCash and Cash Equivalents at Beginning of Period241,942 125,812 Cash and Cash Equivalents at Beginning of Period46,869 277,799 
Cash and Cash Equivalents at End of PeriodCash and Cash Equivalents at End of Period$219,154 $63,401 Cash and Cash Equivalents at End of Period$55,398 $65,708 
SUPPLEMENTARY DATASUPPLEMENTARY DATASUPPLEMENTARY DATA
Cash Interest PaidCash Interest Paid$6,666 $10,645 Cash Interest Paid$45,031 $13,698 
Cash Paid for Income TaxesCash Paid for Income Taxes88 Cash Paid for Income Taxes5,658 3,253 
Transfer from Loans to Other Real Estate Owned707 
Security (Purchases) Sales Settled in Subsequent Period(10,970)
Transfer from Fixed Assets to Other Real Estate OwnedTransfer from Fixed Assets to Other Real Estate Owned1,388 1,584 
Right-of-use Asset Recorded in Exchange for Lease LiabilitiesRight-of-use Asset Recorded in Exchange for Lease Liabilities$2,027 $Right-of-use Asset Recorded in Exchange for Lease Liabilities— 3,391 
Stock Repurchase Excise Tax Settled in Subsequent PeriodStock Repurchase Excise Tax Settled in Subsequent Period(153)— 
Loans Transferred to Held-for-SaleLoans Transferred to Held-for-Sale— 1,513 
See accompanying notes to unaudited consolidated financial statements.
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CARTER BANKSHARES, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

NOTE 1 – BASIS OF PRESENTATION
Principles of Consolidation: The interim Consolidated Financial Statements include the accounts of Carter Bankshares, Inc. (the “Company”) and its wholly owned subsidiaries, includingsubsidiary, Carter Bank & Trust (the “Bank”). CB&T Investment Company (the “Investment Company”) is a subsidiary of the Bank. All significant intercompany transactions have been eliminated in consolidation.
Basis of Presentation: The accompanying unaudited Consolidated Financial Statements have been prepared in accordance with generally accepted accounting principles (“GAAP”), in the United States for interim financial information and with the instructions to Form 10-Q and Article 10 of Regulation S-X. Accordingly, they do not include all of the information and footnotes required by GAAP for complete financial statements and should be read in conjunction with the audited Consolidated Financial Statements included in our Annual Report on Form 10-K for the year ended December 31, 2020,2022, filed with the Securities and Exchange Commission (“SEC”), on March 12, 2021.10, 2023. In management’s opinion, the accompanying interim financial information reflects all adjustments, consisting of normal recurring adjustments, necessary to present fairly our financial position and the results of operations for each of the interim periods presented. Results of operations for interim periods are not necessarily indicative to the results of operations that may be expected for a full year or any future period.
Reorganization: The Company was incorporated on October 7, 2020, by and at the direction of the board of directors of the Bank, for the sole purpose of acquiring the Bank and serving as the Bank’s parent bank holding company pursuant to a corporate reorganization transaction (the “Reorganization”). The Reorganization was completed on November 20, 2020 pursuant to an Agreement and Plan of Reorganization among the Bank, the Company and CBT Merger Sub, Inc, and the Bank survived the Reorganization as a wholly-owned subsidiary of the Company. In the Reorganization, each of the outstanding shares of the Bank’s common stock was converted into and exchanged for 1 newly issued share of the Company’s common stock.
Reclassification: Certain reclassifications have been made to theAmounts in prior periodperiods financial statements and footnotes are reclassified whenever necessary to conform to the current period presentation. Reclassifications had no material effect on prior yearperiods net income or shareholders’ equity.
Use of Estimates: The preparation ofTo prepare financial statements in conformity with GAAP, requires management to makemakes estimates and assumptions that affect the reported amounts of assets and liabilities and disclosure of contingent assets and liabilities at the date of the consolidated financial statements and the reported amounts of revenues and expenses during the reporting period. Thosebased on available information. These estimates and assumptions affect the amounts reported in the consolidated financial statementsConsolidated Financial Statements and the disclosures provided. Actualprovided, and actual results could differ from those estimates. Information available which could affect these judgments include, but are not limited to, changes in interest rates, changes in the performance of the economy, including COVID-19 related changes, and changes in the financial condition of borrowers.
The CARES Act: In response to the COVID-19 pandemic, the Coronavirus Aid, Relief, and Economic Security Act (the “CARES Act”) was enacted on March 27, 2020. The CARES Act provided approximately $2.2 trillionAccounting Standards Adopted in emergency economic relief measures including, among other things, loan programs for small and mid-sized businesses and other economic relief for impacted businesses and industries, including financial institutions. Many of the CARES Act’s programs depend upon the direct involvement of U.S. financial institutions and have been implemented through rules and guidance adopted by federal departments and agencies, including the U.S. Department of the Treasury, the Federal Deposit Insurance Corporation (the “FDIC”), the Board of Governors of the Federal Reserve System (“FRB”) and other federal bank regulatory authorities, including those with direct supervisory jurisdiction over the Company and the Bank.
Set forth below is a brief overview of certain provisions of the CARES Act and certain other regulations and supervisory guidance related to the COVID-19 pandemic that are applicable to the operations and activities of the Company and the Bank. The following description is qualified in its entirety by reference to the full text of the CARES Act and the statutes, regulations, and policies described herein. Such statutes, regulations, and policies are subject to ongoing review by U.S. Congress and federal regulatory authorities. Future amendments to the provisions of the CARES Act or changes to any of the statutes, regulations, or regulatory policies applicable to the Company or the Bank could have a material effect on the Company and the Bank. Many of the requirements called for in the CARES Act and related regulations and supervisory guidance continue to be implemented and most are subject to implementing regulations, many of which continue to be refined by federal banking agencies. The Company and the Bank continues to assess the impact of the CARES Act and other statutes, regulations and supervisory guidance related to the COVID-19 pandemic.
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CARTER BANKSHARES, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
NOTE 1 – BASIS OF PRESENTATION – (continued)
Paycheck Protection Program (“PPP”)
PPP is a program administered as part of the Small Business Administration’s (“SBA”) 7-A loan program. The PPP is a guaranteed, unsecured loan program created to fund certain payroll and operating costs of eligible businesses, organizations and self-employed persons during the COVID-19 pandemic. Initially, $349 billion was approved and designated for the PPP in order for the SBA to guarantee 100% of collective loans made under the program to eligible small businesses, nonprofits, veteran’s organizations, and tribal businesses. The Bank became an approved SBA 7-A lender in the second quarter of 2020. The Company participated in the initial round of funding through a referral relationship with a third-party, non-bank lender. When an additional $310 billion in funds were approved and designated for the PPP in April 2020, the Bank opted to set up an internal, automated loan process utilizing its core system provider.
Congress enacted the Consolidated Appropriations Act, 2021 (the “CAA”) on December 27, 2020, which amended the CARES Act and included (i) the Economic Aid to Hard-Hit Small Businesses, Non-profits, and Venues Act, (ii) the COVID-Related Tax Relief Act of 2020, and (iii) the Taxpayer Certainty and Disability Relief Act of 2020. These laws include significant clarifications and modifications to the PPP, which had terminated on August 8, 2020. In particular, Congress revived PPP and allocated an additional $284 billion in the PPP funds for 2021. As a participating PPP lender, the Bank continues to monitor legislative, regulatory, and supervisory developments related thereto.
Troubled Debt Restructurings (“TDRs”) and Loan Modifications for Affected Borrowers.
The CARES Act permits banks to suspend requirements under GAAP for certain loan modifications to borrowers affected by COVID-19 that would otherwise be characterized as TDRs and suspend any determination related thereto if (i) the loan modification is made between March 1, 2020 and the earlier of December 31, 2020 or 60 days after the end of the COVID-19 emergency declaration and (ii) the applicable loan was not more than 30 days past due as of December 31, 2019. The provisions of the CARES Act dealing with temporary relief related to TDRs were extended pursuant to the CAA which was signed into law on December 27, 2020. The CAA extended the “applicable” period to the earlier of January 1, 2022 or 60 days after the date on which the national emergency concerning the COVID-19 pandemic terminates. The federal banking agencies also issued guidance to encourage banks to make loan modifications for borrowers affected by the COVID-19 pandemic and to assure banks that they will not be criticized by examiners for making such modifications. The Bank is currently applying this guidance to qualifying loan modifications.
FRB Programs and Initiatives Related to the COVID-19 Pandemic2023
In response to COVID-19, the FRB’s Federal Open Market Committee (the “FOMC”) on March 16, 2020, set the federal funds target rate at 0-0.25%. Consistent with FRB policy, the FRB has committed to the use of overnight reverse repurchase agreements as a supplementary policy tool, as necessary, to help control the federal funds rate and keep it in the target range set by the FOMC.
Newly Adopted Pronouncements in 2021: In December 2019,2023, the Financial Accounting Standards Board (the “FASB”(“FASB”) issued ASUAccounting Standards (“ASU”) No. 2019-12, Income Taxes2023-02, Investments Equity Method and Joint Ventures (Topic 740)323): Simplifying the Accounting for Income Taxes.Investments in Tax Credit Structures Using the Proportional Amortization Method. The amendments in this ASU simplifiesexpands the use of the proportional amortization method of accounting, previously only allowable for Low Income Tax Housing Credits, (“LITHC”) investments, to equity investments in other tax credit structures that meet certain criteria. This guidance is effective for public business entities for fiscal years including interim periods within those fiscal years, beginning after December 15, 2023. Early adoption is permitted in any interim period. The Company reviewed its existing tax equity investment portfolios and evaluated the impact of the updated guidance on its Consolidated Financial Statements and elected to early adopt the amendments in this ASU as of June 30, 2023 on a modified retrospective basis, effective dated as of January 1, 2023. As a result, the Company recorded a transitional adjustment of $0.1 million to retained earnings.
The Company makes equity investments as a limited partner in various partnerships that sponsor historic tax credits (“HTC”) as a strategic tax initiative designed to receive tax credits and other tax benefits, such as deductible flow-through losses. The Company has evaluated all of the proportional amortization method qualifying criteria and has elected to apply the proportional amortization method at the HTC program level. The Company records the investment in the HTC as a component of other assets and uses the proportional amortization method to account for the investments in the HTC partnerships. Amortization related to these HTC investments is recorded on a net basis as a component of the provision for income taxes by removing certain exceptions and improveson the consistent applicationConsolidated Statements of GAAP by clarifying and amending other existing guidance.Income. Prior to the ASU adoption, amortization was recorded as a component of noninterest expense on the Consolidated Statements of Income. The amendments in this ASU became effective on January 1, 2021 and did not have any materialmaterially impact on our consolidated financial statements.
In June 2016, the FASB issued ASU No. 2016-13, “Financial Instruments – Credit Losses (Topic 326): Measurement of Credit Losses on Financial Instruments”, universally referred to as Current Expected Credit Loss (“CECL”). The amendments in this ASU, among other things, require the measurement of all expected credit losses for financial assets held at the reporting date based on historical experience, current conditions, and reasonable and supportable forecasts. Financial institutions and other organizations will now use forward-looking information to better inform their credit loss estimates. Many of the loss estimation techniques applied today are still permitted, although the inputs to those techniques will change to reflect the full amount of expected credit losses. In addition, the ASU amends the accounting for credit losses on available-for-sale debt securities and purchased financial assets with credit deterioration. For periodic report filers that are not smaller reporting companies, such as the Company, this standard (Topic 326) was effective as of January 1, 2020.
The Company has elected to take advantage of Section 4014 of the CARES Act provision to temporarily delay adoption of the CECL methodology. The Company was subject to the adoption of the CECL accounting method under FASB ASU 2016-03 and related amendments, Financial Instruments – Credit Losses (Topic 326). However, the Company elected under the CARES Act to defer the implementation of CECL until the earlier of when the national emergency related to the outbreak of COVID-19
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CARTER BANKSHARES, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
NOTE 1 – BASIS OF PRESENTATION – (continued)
ends or December 31, 2020 which was later extended to January 1, 2022. The Company adopted the CECL accounting method as of January 1, 2021 as allowed under the provisions of the CARES Act. The Bank’s CECL Committee, which includes members from Credit Administration, Accounting/Finance, Risk Management and Internal Audit, has oversight by the Chief Executive Officer, Chief Financial Officer, and Chief Credit Officer. We engaged a third-party to assist us in developing our CECL model and to assist with evaluation of data and methodologies related to this standard.
As part of its process of adopting CECL, management implemented a third party software solution and determined appropriate loan segments, methodologies, model assumptions and qualitative components. Our CECL model includes portfolio loan segmentation based upon similar risk characteristics and both a quantitative and qualitative component of the calculation which incorporates a forecasting component of certain economic variables. Our implementation plan also includes the assessment and documentation of appropriate processes, policies and internal controls. Management had a third party independent consultant review and validate our CECL model.
In addition, Topic 326 amends the accounting for credit losses on certain debt securities. The Company did not record any allowance for credit losses on its debt securities as a result of adopting Topic 326.
The ultimate impact of adopting Topic 326, and at each subsequent reporting period, is highly dependent on credit quality, macroeconomic forecasts and conditions, composition of our loans and available-for-sale securities portfolio, along with other management judgments. The Company adopted Topic 326 using the modified retrospective method. Results for reporting periods beginning after January 1, 2021 are presented under Topic 326 while prior period amounts continue to be reported in accordance with previously applicable GAAP.
In connection with our adoption of Topic 326, we made changes to our loan portfolio segments to align with the methodology applied in determining the allowance under CECL. Refer to Note 5 Allowance for Credit Losses for further discussion of these portfolio segments. Our new segmentation breaks out Other loans from our original loan segments: Commercial Real Estate (“CRE”), Commercial and Industrial (“C&I”), Residential Mortgages and Construction. Other loans include unique risk attributes considered inconsistent with current underwriting standards. The Company recorded a net decrease to retained earnings of $50.7 million as of January 1, 2021 for the cumulative effect of adopting Topic 326.
The following table illustrates the impact of Topic 326:
January 1, 2021
(Dollars in Thousands)As Reported Under
Topic 326
Pre
Topic 326
Impact of
Topic 326 Adoption
Assets
Allowance for Credit Losses on Loans
Commercial Real Estate$41,458 $34,871 $6,587 
Commercial and Industrial4,071 2,692 1,379 
Obligations of States and Political Subdivisions951 951 
Residential Mortgages5,356 2,000 3,356 
Other Consumer1,602 2,479 (877)
Construction6,277 6,357 (80)
Other56,001 4,724 51,277 
Allowance for Credit Losses on Loans115,716 54,074 61,642 
Assets:
Total Loans Held for Investments, net2,831,454 2,893,096 61,642 
Net deferred tax asset21,413 7,589 13,824 
Liabilities:
Life-of-loss Reserve on Unfunded Loan Commitments3,052 144 2,908 
Equity:
Retained Earnings$203,885 $254,611 $(50,726)
The adoption of Topic 326 resulted in a Day 1 adjustment of $64.5 million, including an increase to our allowance for credit losses (“ACL”) of $61.6 million and a $2.9 million life-of-loss reserve on our unfunded loan commitments recorded in other liabilities on our Consolidated Balance Sheets on January 1, 2021. As of January 1, 2021, the company recorded a cumulative-effect adjustment of $50.7 million to decrease retained earnings related to the adoption of Topic 326.Financial Statements.
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CARTER BANKSHARES, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
NOTE 1 – BASIS OF PRESENTATION – (continued)
Allowance for Credit Losses Policy
The ACL represents an amount which, in management's judgment, is adequate to absorb expected losses on outstanding loans at the balance sheet date based on the evaluation of the size and current risk characteristics of the loan portfolio, past events, current conditions, reasonable and supportable forecasts of future economic conditions and prepayment experience. The ACL is measured and recorded upon the initial recognition of a financial asset. The ACL is reduced by charge-offs, net of recoveries of previous losses, and is increased or decreased by a provision for credit losses, which is recorded as a current period operating expense.
Determination of an appropriate ACL is inherently complex and requires the use of significant and highly subjective estimates. The reasonableness of the ACL is reviewed quarterly by management.
Management believes it uses relevant information available to make determinations about the ACL and that it has established the existing allowance in accordance with GAAP. However, the determination of the ACL requires significant judgment, and estimates of expected losses in the loan portfolio can vary significantly from the amounts actually observed. While management uses available information to recognize expected losses, future additions to the ACL may be necessary based on changes in the loans comprising the portfolio, changes in the current and forecasted economic conditions, changes to the interest rate environment which may directly impact prepayment and curtailment rate assumptions, and changes in the financial condition of borrowers.
The adoption of CECL accounting did not result in a significant change to any other credit risk management and monitoring processes, including identification of past due or delinquent borrowers, nonaccrual practices, assessment of troubled debt restructurings or charge-off policy.
The Company’s methodology for estimating the ACL includes:
Segmentation. The Company’s loan portfolio is segmented by homogeneous loan types that behave similarly to economic cycles.
Specific Analysis. A specific reserve analysis is applied to certain individually evaluated loans. These loans are evaluated quarterly generally based on collateral value, observable market value or the present value of expected future cash flows. A specific reserve is established if the fair value is less than the loan balance. A charge-off is recognized when the loss is quantifiable. Individually evaluated loans not specifically analyzed reside in the Quantitative Analysis.
Quantitative Analysis. The Company elected to use Discounted Cash Flow (“DCF”). Economic forecasts include but are not limited to unemployment, the Consumer Price Index, the Housing Price Index and Gross Domestic Product. These forecasts are assumed to revert to the long term average and utilized in the model to estimate the probability of default and loss given default through regression. Model assumptions include, but are not limited to the discount rate, prepayments and curtailments. The product of the probability of default and the loss given default is the estimated loss rate, which varies over time. The estimated loss rate is applied within the appropriate periods in the cash flow model to determine the net present value. Net present value is also impacted by assumptions related to the duration between default and recovery. The reserve is based on the difference between the summation of the principal balances taking amortized costs into consideration and the summation of the net present values.
Qualitative Analysis. Based on management’s review and analysis of internal, external and model risks, management may adjust the model output. Management reviews the peaks and troughs of the model’s calibration, taking into account economic forecasts to develop guardrails that serve as the basis for determining the reasonableness of the model’s output and makes adjustments as necessary. This process challenges unexpected variability resulting from outputs beyond the model’s calibration that appear to be unreasonable. Additionally, management may adjust the economic forecast if it is incompatible with known market conditions based on management’s experience and perspective. At Day 1 adoption of CECL, current expected losses of $10.2 million were recorded due to economic uncertainties related to the Company's hospitality portfolio. Between the Day 1 CECL model and the model ended March 31, 2021, additional current expected losses of $1.5 million were recognized, which resulted in a total current expected loss balance of $11.7 million as of March 31, 2021. Certain hospitality loans exhibit more than expected deterioration and the risk rating has been downgraded to non-pass to reflect the increased risk.
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CARTER BANKSHARES, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
NOTE 1 – BASIS OF PRESENTATION – (continued)
“Other” Segmented Pool
CECL provides for the flexibility to model loans differently compared to the Incurred Loss model. With the adoption of CECL management elected to evaluate certain loans based on shared but unique risk attributes. The loans included in the Other segment of the model were underwritten and approved based on standards that are inconsistent with our current underwriting standards. The model for the Other segment was developed with subjective assumptions that may cause volatility driven by the following key factors: prepayment speeds, timing of contractual payments, discount rate, as well as other factors. The discount rate is reflective of the inherit risk in the Other segment. A significant change in these assumptions could cause a significant impact to the model causing volatility. Management reviews the model output for appropriateness and subjectively makes adjustments as needed. The analysis applied to this pool resulted in an increase in reserves of $51.3 million and is disclosed in the Other line item in the table above.
Accounting StatementsStandards Issued but Not Yet Adopted: Adopted
In March 2020, the FASB issued ASU No. 2020-04, Reference Rate Reform (Topic 848): Facilitation of the Effects of Reference Rate Reform on Financial Reporting. The amendments in this ASU provide optional guidance for a limited period of time to ease the potential burden in accounting for, or recognizing the effects of reference rate reform on financial reporting. The amendments provideASU also provides optional expedients and exceptions for applying GAAP to loan and lease agreements, derivative
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CARTER BANKSHARES, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
NOTE 1 – BASIS OF PRESENTATION – (continued)
contracts, and other transactions affected by the anticipated transition away from the London Interbank Offered Rate (“LIBOR”) toward new interest rate benchmarks. Modified contracts that meet certain scope guidance are eligible for relief from the modification accounting requirements in US GAAP. The optional guidance generally allows for the modified contract to be accounted for as a continuation of the existing contract and does not require contract remeasurement at the modification date or reassessment of a previous accounting determination. The amendments in this ASU are effective throughfor all entities between March 12, 2020 and December 31, 2022. We are evaluatingIn December 2022, the impactsFASB issued ASU No 2022-06, Reference Rate Reform (Topic 848): Deferral of the Sunset Date of Topic 848. The amendments in this ASU defer the sunset date for applying the reference rate reform relief by two years to December 31, 2024, and havecan be adopted at any time during this period. The Company ceased originating new LIBOR based variable rate loans as of December 31, 2021 per the ARRC’s guidance. The Company created an internal team in 2021 to identify and modify loans and other financial instruments with attributes that are either directly or indirectly influenced by LIBOR. The Company has selected one-month term Secured Overnight Financing Rate, (“SOFR”), (published by the CME Group) as the replacement benchmark for LIBOR based loans. The financial impact regarding pricing, valuation and operations of the transition has been evaluated and is not yet determined whether LIBORexpected to be material in nature. The transition team has fully committed to working within the guidelines established by the United Kingdom’s Financial Conduct Authority and this ASU will have material effects on our business operations or consolidated financial statements.the Federal Reserve System of New York’s Alternative Reference Rate Committee to complete a smooth transition away from LIBOR. For existing LIBOR-based loans, remediation efforts were completed by September 30, 2023.

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CARTER BANKSHARES, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
NOTE 2 – EARNINGS PER SHARE
Basic earnings per common share is calculated by dividing net income availableallocated to common shareholders by the weighted average number of shares of common sharesstock outstanding during the period. Diluted earnings per share is calculated using the two-class method. Diluted earnings percommon share reflects the potential dilution that could occur if securities or other contracts to issue common stock were exercised or converted into common stock or resulted in the issuance of common stock that then shared in the earnings of the entity. For all periods presented, the dilutive effect on average shares outstanding is the result of unvested restricted stock grants.
The following table reconciles the numerators and denominators of basic and diluted earnings per common share calculations for the periods presented:
Three Months Ended March 31,Three Months Ended September 30,Nine Months Ended September 30,
(Dollars in Thousands, except share and per share data)(Dollars in Thousands, except share and per share data)20212020(Dollars in Thousands, except share and per share data)2023202220232022
Numerator for Earnings per Share – Basic and Diluted
Numerator for Earnings per Common Share – Basic and DilutedNumerator for Earnings per Common Share – Basic and Diluted
Net IncomeNet Income$9,375 $4,423 Net Income$3,627 $14,408 $25,272 $34,509 
Less: Income allocated to participating sharesLess: Income allocated to participating shares46 16 Less: Income allocated to participating shares33 92 208 199 
Net Income Allocated to Common Shareholders$9,329 $4,407 
Net Income Allocated to Common Shareholders - Basic & DilutedNet Income Allocated to Common Shareholders - Basic & Diluted$3,594 $14,316 $25,064 $34,310 
Denominator:Denominator:Denominator:
Weighted Average Shares Outstanding, including Shares Considered Participating SecuritiesWeighted Average Shares Outstanding, including Shares Considered Participating Securities26,408,319 26,460,523 Weighted Average Shares Outstanding, including Shares Considered Participating Securities23,157,563 24,421,264 23,600,946 24,970,993 
Less: Average Participating SecuritiesLess: Average Participating Securities131,429 97,874 Less: Average Participating Securities211,384 156,189 193,875 143,850 
Weighted Average Common Shares Outstanding26,276,890 26,362,649 
Weighted Average Common Shares Outstanding - Basic & DilutedWeighted Average Common Shares Outstanding - Basic & Diluted22,946,179 24,265,075 23,407,071 24,827,143 
Earnings per Common Share – BasicEarnings per Common Share – Basic$0.36 $0.17 Earnings per Common Share – Basic$0.16 $0.59 $1.07 $1.38 
Earnings per Common Share – DilutedEarnings per Common Share – Diluted$0.36 $0.17 Earnings per Common Share – Diluted$0.16 $0.59 $1.07 $1.38 
All outstanding unvested restricted stock awards are considered participating securities for the earnings per share calculation. As such, these shares have been allocated to a portion of net income and are excluded from the diluted earnings per common share calculation.
NOTE 3 - INVESTMENT SECURITIES
The following tables present the amortized cost and fair value of available-for-sale securities as of the dates presented:
March 31, 2021September 30, 2023
(Dollars in Thousands)(Dollars in Thousands)Amortized
Cost
Gross
Unrealized
Gains
Gross
Unrealized
Losses
Fair Value(Dollars in Thousands)Amortized
Cost
Gross
Unrealized
Gains
Gross
Unrealized
Losses
Fair Value
U. S. Government Agency Securities$2,454 $$(94)$2,360 
U.S. Treasury SecuritiesU.S. Treasury Securities$14,383 $— $(1,279)$13,104 
U.S. Government Agency SecuritiesU.S. Government Agency Securities48,197 454 (909)47,742 
Residential Mortgage-Backed SecuritiesResidential Mortgage-Backed Securities33,348 304 (198)33,454 Residential Mortgage-Backed Securities111,550 — (13,988)97,562 
Commercial Mortgage-Backed SecuritiesCommercial Mortgage-Backed Securities5,181 104 5,285 Commercial Mortgage-Backed Securities33,872 411 (955)33,328 
Other Commercial Mortgage-Backed SecuritiesOther Commercial Mortgage-Backed Securities24,588 — (3,484)21,104 
Asset Backed SecuritiesAsset Backed Securities136,976 1,093 (570)137,499 Asset Backed Securities151,788 — (14,713)137,075 
Collateralized Mortgage ObligationsCollateralized Mortgage Obligations252,219 3,971 (1,340)254,850 Collateralized Mortgage Obligations178,559 — (15,253)163,306 
Small Business Administration107,320 487 (850)106,957 
States and Political SubdivisionsStates and Political Subdivisions207,738 4,883 (2,306)210,315 States and Political Subdivisions279,302 — (56,658)222,644 
Corporate NotesCorporate Notes29,000 473 (161)29,312 Corporate Notes70,750 — (13,226)57,524 
Total Debt SecuritiesTotal Debt Securities$774,236 $11,315 $(5,519)$780,032 Total Debt Securities$912,989 $865 $(120,465)$793,389 
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CARTER BANKSHARES, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
NOTE 3 – INVESTMENT SECURITIES (continued)
December 31, 2022
(Dollars in Thousands)(Dollars in Thousands)December 31, 2020(Dollars in Thousands)Amortized
Cost
Gross
Unrealized
Gains
Gross
Unrealized
Losses
Fair Value
Amortized
Cost
Gross
Unrealized
Gains
Gross
Unrealized
Losses
Fair Value
U.S. Treasury SecuritiesU.S. Treasury Securities$19,318 $— $(1,452)$17,866 
U.S. Government Agency SecuritiesU.S. Government Agency Securities50,334 218 (788)49,764 
Residential Mortgage-Backed SecuritiesResidential Mortgage-Backed Securities$44,057 $1,008 $(341)$44,724 Residential Mortgage-Backed Securities115,694 — (12,009)103,685 
Commercial Mortgage-Backed SecuritiesCommercial Mortgage-Backed Securities5,194 253 5,447 Commercial Mortgage-Backed Securities35,538 73 (936)34,675 
Other Commercial Mortgage-Backed SecuritiesOther Commercial Mortgage-Backed Securities24,987 (2,597)22,399 
Asset Backed SecuritiesAsset Backed Securities133,672 884 (999)133,557 Asset Backed Securities156,552 — (15,169)141,383 
Collateralized Mortgage ObligationsCollateralized Mortgage Obligations212,751 6,007 (399)218,359 Collateralized Mortgage Obligations190,781 — (14,159)176,622 
Small Business Administration99,604 346 (805)99,145 
States and Political SubdivisionsStates and Political Subdivisions239,251 13,490 (119)252,622 States and Political Subdivisions281,753 — (53,607)228,146 
Corporate NotesCorporate Notes24,250 582 (7)24,825 Corporate Notes70,750 — (9,017)61,733 
Total Debt SecuritiesTotal Debt Securities$758,779 $22,570 $(2,670)$778,679 Total Debt Securities$945,707 $300 $(109,734)$836,273 
The Company did 0tnot have securities classified as held-to-maturity at March 31, 2021September 30, 2023 or December 31, 2020.2022.
The following table shows the composition of gross and net realized gains and losses for the periods presented:
Three Months Ended March 31,Three Months Ended September 30,Nine Months Ended September 30,
(Dollars in Thousands)(Dollars in Thousands)20212020(Dollars in Thousands)2023202220232022
Proceeds from Sales of Securities Available-for-SaleProceeds from Sales of Securities Available-for-Sale$64,870 $54,502 Proceeds from Sales of Securities Available-for-Sale$$$15,054$19,777
Gross Realized GainsGross Realized Gains$3,629 $1,217 Gross Realized Gains$$$129$208
Gross Realized LossesGross Realized Losses(19)(3)Gross Realized Losses(1)(4)(139)(160)
Net Realized Gains3,610 1,214 
Net Realized (Losses) GainsNet Realized (Losses) Gains(1)(4)(10)48
Tax ImpactTax Impact$758 $255 Tax Impact$$(1)$(2)$10
Gains or losses are recognized in earnings on the trade date using the amortized cost of the specific security sold. The net realized (losses) gains above reflect reclassification adjustments in the calculation of other comprehensive income.Other Comprehensive (Loss) Income. The net realized (losses) gains are included in noninterest income as (losses) gains on sales of securities, net in the Consolidated Statements of Income. The tax impact is included in income tax provision in the Consolidated Statements of Income.
The amortized cost and fair value of available-for-sale debt securities are shown below by contractual maturity as of the date presented. Expected maturities may differ from contractual maturities if borrowers have the right to call or prepay obligations with or without call or prepayment penalties. Securities not due at a single maturity date are shown separately.
March 31, 2021September 30, 2023
(Dollars in Thousands)(Dollars in Thousands)Amortized
Cost
Fair
Value
(Dollars in Thousands)Amortized
Cost
Fair
Value
Due in One Year or LessDue in One Year or Less$1,088 $1,102 Due in One Year or Less$5,193 $5,126 
Due after One Year through Five YearsDue after One Year through Five Years4,115 4,111 Due after One Year through Five Years19,682 17,770 
Due after Five Years through Ten YearsDue after Five Years through Ten Years132,913 133,553 Due after Five Years through Ten Years256,370 215,337 
Due after Ten YearsDue after Ten Years208,396 210,178 Due after Ten Years131,387 102,781 
Residential Mortgage-Backed SecuritiesResidential Mortgage-Backed Securities33,348 33,454 Residential Mortgage-Backed Securities111,550 97,562 
Commercial Mortgage-Backed SecuritiesCommercial Mortgage-Backed Securities5,181 5,285 Commercial Mortgage-Backed Securities33,872 33,328 
Other Commercial Mortgage-Backed SecuritiesOther Commercial Mortgage-Backed Securities24,588 21,104 
Collateralized Mortgage ObligationsCollateralized Mortgage Obligations252,219 254,850 Collateralized Mortgage Obligations178,559 163,306 
Asset Backed SecuritiesAsset Backed Securities136,976 137,499 Asset Backed Securities151,788 137,075 
Total Securities$774,236 $780,032 
Total Debt SecuritiesTotal Debt Securities$912,989 $793,389 
At March 31, 2021September 30, 2023 and December 31, 2020,2022, there were no holdings of securities of any one issuer, other than those securities issued by or collateralized by the U.S. Government and its Agencies, in an amount greater than 10% of shareholders’ equity. The carrying value of securities pledged for various regulatory and legal requirements was $153.7$213.0 million at March 31, 2021September 30, 2023 and $146.0$224.5 million at December 31, 2020.2022.
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CARTER BANKSHARES, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
NOTE 3 – INVESTMENT SECURITIES (continued)
Available-for-sale securities with unrealized losses at March 31, 2021September 30, 2023 and December 31, 2020,2022, aggregated by investment category and length of time the individual securities have been in a continuous unrealized loss position, were as follows:
March 31, 2021September 30, 2023
Less Than 12 Months12 Months or MoreTotalLess Than 12 Months12 Months or MoreTotal
(Dollars in Thousands)(Dollars in Thousands)Number
of
Securities
Fair
Value
Unrealized
Losses
Number
of
Securities
Fair
Value
Unrealized
Losses
Number
of
Securities
Fair
Value
Unrealized
Losses
(Dollars in Thousands)Number
of
Securities
Fair
Value
Unrealized
Losses
Number
of
Securities
Fair
Value
Unrealized
Losses
Number
of
Securities
Fair
Value
Unrealized
Losses
U.S. Treasury SecuritiesU.S. Treasury Securities— $— $— $13,104 $(1,279)$13,104 $(1,279)
U.S. Government Agency SecuritiesU.S. Government Agency Securities$2,360 $(94)$$$2,360 $(94)U.S. Government Agency Securities5,562 (71)14 16,450 (838)20 22,012 (909)
Residential Mortgage-Backed SecuritiesResidential Mortgage-Backed Securities20,574 (197)34 (1)10 20,608 (198)Residential Mortgage-Backed Securities— — — 43 97,562 (13,988)43 97,562 (13,988)
Commercial Mortgage-Backed SecuritiesCommercial Mortgage-Backed Securities846 (4)50 19,192 (951)53 20,038 (955)
Other Commercial Mortgage-Backed SecuritiesOther Commercial Mortgage-Backed Securities1,844 (673)19,260 (2,811)21,104 (3,484)
Asset Backed SecuritiesAsset Backed Securities13,332 (117)19 41,825 (453)25 55,157 (570)Asset Backed Securities2,535 (118)52 134,540 (14,595)54 137,075 (14,713)
Collateralized Mortgage ObligationsCollateralized Mortgage Obligations18 65,912 (1,168)21,246 (172)27 87,158 (1,340)Collateralized Mortgage Obligations— — — 85 163,306 (15,253)85 163,306 (15,253)
Small Business Administration10,484 (153)78 51,817 (697)84 62,301 (850)
States and Political SubdivisionsStates and Political Subdivisions49 70,861 (2,206)1,951 (100)52 72,812 (2,306)States and Political Subdivisions1,190 (121)160 221,254 (56,537)161 222,444 (56,658)
Corporate NotesCorporate Notes9,590 (161)9,590 (161)Corporate Notes— — — 21 57,524 (13,226)21 57,524 (13,226)
Total Debt SecuritiesTotal Debt Securities91 $193,113 $(4,096)112 $116,873 $(1,423)203 $309,986 $(5,519)Total Debt Securities13 $11,977 $(987)437 $742,192 $(119,478)450 $754,169 $(120,465)
December 31, 2020December 31, 2022
Less Than 12 Months12 Months or MoreTotalLess Than 12 Months12 Months or MoreTotal
(Dollars in Thousands)(Dollars in Thousands)Number
of
Securities
Fair
Value
Unrealized
Losses
Number
of
Securities
Fair
Value
Unrealized
Losses
Number
of
Securities
Fair
Value
Unrealized
Losses
(Dollars in Thousands)Number
of
Securities
Fair
Value
Unrealized
Losses
Number
of
Securities
Fair
Value
Unrealized
Losses
Number
of
Securities
Fair
Value
Unrealized
Losses
U.S. Treasury SecuritiesU.S. Treasury Securities3$14,080 $(789)2$3,786 $(663)5$17,866 $(1,452)
U.S. Government Agency SecuritiesU.S. Government Agency Securities65,337 (26)915,576 (762)1520,913 (788)
Residential Mortgage-Backed SecuritiesResidential Mortgage-Backed Securities7$21,109 $(339)3$40 $(2)10$21,149 $(341)Residential Mortgage-Backed Securities67,601 (372)3796,084 (11,637)43103,685 (12,009)
Commercial Mortgage-Backed SecuritiesCommercial Mortgage-Backed Securities77,843 (307)4915,675 (629)5623,518 (936)
Other Commercial Mortgage-Backed SecuritiesOther Commercial Mortgage-Backed Securities25,302 (617)614,560 (1,980)819,862 (2,597)
Asset Backed SecuritiesAsset Backed Securities1123,653 (219)2761,599 (780)3885,252 (999)Asset Backed Securities1342,173 (2,984)4197,210 (12,185)54139,383 (15,169)
Collateralized Mortgage ObligationsCollateralized Mortgage Obligations1348,318 (212)1438,615 (187)2786,933 (399)Collateralized Mortgage Obligations3566,362 (4,500)50110,260 (9,659)85176,622 (14,159)
Small Business Administration710,444 (53)7347,371 (752)8057,815 (805)
States and Political SubdivisionsStates and Political Subdivisions1212,558 (119)01212,558 (119)States and Political Subdivisions73112,564 (19,706)91115,382 (33,901)164227,946 (53,607)
Corporate NotesCorporate Notes12,493 (7)012,493 (7)Corporate Notes823,285 (2,965)1338,448 (6,052)2161,733 (9,017)
Total Debt SecuritiesTotal Debt Securities51$118,575 $(949)117$147,625 $(1,721)168$266,200 $(2,670)Total Debt Securities153$284,547 $(32,266)298$506,981 $(77,468)451$791,528 $(109,734)
The Company adopted Topic 326, Financial Instruments—Credit Losses (Topic 326) on January 1, 2021 and did 0tnot record an allowance for credit losses, (“ACL”), on its investment securities during the quarter ended MarchSeptember 30, 2023 or the year ended December 31, 2021 as the2022. The Company did 0tnot have securities classified as held-to-maturity at March 31, 2021. any credit related impairment. The Company regularly reviews debt securities for expected credit loss using both qualitative and quantitative criteria, as necessary, based on the composition of the portfolio at period end.
Securities are evaluated for other-than-temporary impairment (“OTTI”) quarterly and more frequently if economic or market concerns warrant. Consideration is given to the length of time and the extent to which the fair value has been less than cost, the financial condition and near-term prospects of the issuer, the credit quality of the issuer, and whether the Company intends to sell the security or may be required to sell the security prior to maturity. The Company has reviewed all securities for OTTI.
As of March 31, 2021 and December 31, 2020, no OTTI has been identified forSeptember 30, 2023, management does not intend to sell any investment securities in our portfolio. We do not believe any individual unrealized loss as of March 31, 2021 represents an OTTI. At March 31, 2021, there were 203 securitiessecurity in an unrealized loss position and at December 31, 2020, there were 168 securities in an unrealized loss position.it is not more than likely that it will be required to sell any such security before the recovery of its amortized cost basis. However, management may from time to time consider sales for strategic reasons that would be holistically beneficial to the bank. The unrealized losses on debt securities wereare primarily attributable tothe result of interest rate changes, in interest ratescredit spread fluctuations on agency-issued mortgage-related securities, general financial market uncertainty and market volatility. These conditions should not related toprohibit the credit quality of these securities. All debt securities are determined to be investment grade and are payingCompany from receiving its contractual principal and interest accordingpayments on its debt securities. The fair value is expected to the contractual terms of the security. We generally do not intend to sell and it is not more likely than not that we will be required to sell any ofrecover as the securities in an unrealized loss position before recovery ofapproach their amortized cost.maturity date or repricing date.
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CARTER BANKSHARES, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
NOTE 3 – INVESTMENT SECURITIES (continued)
As of September 30, 2023, management believes the unrealized losses detailed in the table above are not related to credit; therefore, no ACL has been recognized on the Company’s securities. Should the impairment of any of these securities become credit related, the impairment will be recognized by establishing an ACL through provision for credit losses in the period the credit related impairment is identified, while any non-credit loss will be recognized in accumulated other comprehensive loss, net of applicable taxes. During the three and nine months ended September 30, 2023 and 2022, the Company had no credit related impairment.
NOTE 4 – LOANS AND LOANS HELD-FOR-SALE
The composition of the loan portfolio by dollar amount is shown in the table below:
(Dollars in Thousands)(Dollars in Thousands)March 31, 2021December 31, 2020(Dollars in Thousands)September 30, 2023December 31, 2022
CommercialCommercialCommercial
Commercial Real EstateCommercial Real Estate$1,384,541 $1,453,799 Commercial Real Estate$1,688,947 $1,470,562 
Commercial and IndustrialCommercial and Industrial460,264 557,164 Commercial and Industrial264,329 309,792 
Total Commercial LoansTotal Commercial Loans1,844,805 2,010,963 Total Commercial Loans1,953,276 1,780,354 
ConsumerConsumerConsumer
Residential MortgagesResidential Mortgages414,507 472,170 Residential Mortgages738,368 657,948 
Other ConsumerOther Consumer49,516 57,647 Other Consumer36,487 44,562 
Total Consumer LoansTotal Consumer Loans464,023 529,817 Total Consumer Loans774,855 702,510 
ConstructionConstruction289,661 406,390 Construction377,576 353,553 
OtherOther373,386 0 Other305,233 312,496 
Total Portfolio Loans (1)
Total Portfolio Loans (1)
$2,971,875 $2,947,170 
Total Portfolio Loans (1)
3,410,940 3,148,913 
Loans Held-for-SaleLoans Held-for-Sale— — 
Total LoansTotal Loans$3,410,940 $3,148,913 
(1) Refer to Note 1, Basis of Presentation for details of reclassification of our portfolio segments related to the adoption of ASU 2016-13 Financial Instruments - Credit Losses (Topic 326): Measurement of Credit Losses on Financial Instruments.
We attempt to limit our exposure to credit risk by diversifying our loan portfolio by segment, geography, collateral and industry and actively managing concentrations. When concentrations exist in certain segments, this risk is mitigated by reviewing the relevant economic indicators and internal risk rating trends and through stress testing of the loans in these segments. The Company has specific loan segment limits in its loan policy. Total commercial real estate balances should not exceed the combination of 300% of total risk based capital and growth in excess of 50% over the previous thirty-six months and construction loan balances should not exceed 100% of total risk based capital. Investment real estate property types and purchased loan programs have individual dollar limits that should not be exceeded in the portfolio. In addition, there are specific limits in place for various categories of real estate loans with regards to loan-to-value ratios, loan terms, and amortization periods.
Unsecured loans pose higher risk for the Company due to the lack of a well-defined secondary source of repayment. Unsecured loans are reserved for the best quality customers with well-established businesses, operate with low financial and operating leverage and demonstrate an ability to clear the outstanding balance on lines of credit for at least thirty consecutive days annually. The repayment capacity of the borrower should exceed the policy and guidelines for secured loans. If the borrower is unable to comply with this requirement and the Company is willing to renew the credit facility, the line should be secured and/or begin amortization.Loan Restructurings
The Company provides deferralsevaluates all loan restructurings according to customers under Section 4013the accounting guidance for loan modifications to determine if the restructuring results in a new loan or a continuation of the CARES Actexisting loan. Loan modifications to borrowers experiencing financial difficulty that result in a direct change in the timing or amount of contractual cash flows include situations where there is principal forgiveness, interest rate reductions, other-than-insignificant payment delays, term extensions, and regulatory interagency statements oncombinations of the listed modifications. Therefore, the disclosures related to loan restructurings are only for modifications which suspends the requirement to categorize these deferrals as TDRs. The Part I program was launched in March 2020 and expired at the end of August 2020. The deferrals in Part I typically provided deferral of both principal and interest through the expiry. The Part II program was launched in July 2020 and expired at the end of December 2020. The deferrals in this program were needs based and required the collection of updated financial information and in certain situations, the validation of liquidity to support the business. Priorthat directly affect cash flows.
A loan that is considered a restructured loan may be subject to the extension ofindividually evaluated loan analysis if the CARES Act,commitment is $1.0 million or greater and/or based on management’s discretion; otherwise, the Company launched the Part III program that offered borrowersrestructured loan remains in the Part II program an extension of deferrals through June 2021. For those borrowers who opted into the Part III program, they are required to provide monthly financial statements and remit payments on a quarterly basis based on excess cash flows, if any, up to their otherwise contractual payment. The majority of deferralsappropriate segment in the Part III program are principal only deferrals. AtACL model. For a discussion with respect to reserve calculations regarding individually evaluated loans refer to the end“Nonrecurring Basis” section in Note 6, Fair Value Measurements, in the Notes to Consolidated Financial Statements in Item 1 of the deferral period, for term loans, payments will be applied to accrued interest first and will resume principal payments once accrued interest is current. Deferred principal will be due at maturity. For interest only loans, such as lines of credit, deferred interest will be due at maturity.
As of March 31, 2021, we had 92 total customers opt for deferrals under Part III of the program, which continues through June 30, 2021, with an aggregate principal balance of $407.0 million, or 13.7%, of total portfolio loans and a weighted average deferment period of 2.9 months.this Quarterly Report on Form 10-Q.
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CARTER BANKSHARES, INC.
NOTES TO UNAUDITED CONSOLIDATED FINANCIAL STATEMENTS
NOTE 4 – LOANS AND LOANS HELD-FOR-SALE (continued)
In connection with our adoptionThe following table shows the amortized cost basis as of Topic 326, we made changesSeptember 30, 2022 for the loans restructured during the three and nine months ended September 30, 2022 to our loanborrowers experiencing financial difficulty, disaggregated by portfolio segments to align withsegment:
Restructured Loans
Three Months Ended September 30, 2022Nine Months Ended September 30, 2022
(Dollars in Thousands)Number of ContractsAmortized Cost Basis(1)% of Total Class of Financing ReceivableNumber of Contracts
Amortized Cost Basis(1)
% of Total Class of Financing Receivable
Accruing Restructured Loans
Commercial Real Estate— $— — %$326 0.02 %
Commercial and Industrial— — — %— — — %
Residential Mortgages— — — %— — — %
Other Consumer— — — %— — — %
Construction137 0.04 %137 0.04 %
Other— — — %— — — %
Total Accruing Restructured Loans1 $137 0.04 %2 $463 0.03 %
Nonaccrual Restructured Loans
Commercial Real Estate— $— — %— $— — %
Commercial and Industrial— — — %— — — %
Residential Mortgages— — — %— — — %
Other Consumer— — — %— — — %
Construction— — — %— — — %
Other— — — %— — — %
Total Nonaccrual Restructured Loans $  % $  %
Total Restructured Loans1 $137 0.04 %2 $463 0.03 %
(1)Excludes accrued interest receivable of $0.1 thousand and $0.9 thousand at September 30, 2022 for restructured loans during the methodology applied in determining the allowance under CECL. Our new segmentation breaks out Other loans from our original loan segments: Commercial Real Estate, (“CRE”), Commercialthree and Industrial, (“C&I”), Construction and Residential Mortgages. At March 31, 2021, other loans totaled $373.4 million consisting ofnine months ended September 30, 2022.
The Company had no loans that would otherwise have beenwere restructured during the three and nine months ended September 30, 2023. During the third quarter of 2022 the Bank modified a construction loan and considered it a restructured loan as a result of financial difficulty. The borrower is a single family home builder. The purpose of the loan was to finance the construction of a speculative home. The loan matured and was incomplete. The Bank extended the maturity and completion date for five (5) months in order to provide time to complete and sell the home. However, the Bank became aware of a mechanic’s lien filed by one of the borrower’s subcontractors. This issue was resolved and the loan was restored to accrual status on September 30, 2022. Subsequently, the home was sold and the Bank was paid in full on December 9, 2022. This loan was not considered significant and remained in the general pool of the Bank’s ACL model for reserve purposes until it was paid in full. These loans are not considered significant and are included in the following loan segments: $136.3 million of CRE, $77.8 million of C&I, $49.6 million of Residential Mortgages and $109.7 million of Construction. This segment of loans includes unique risk attributes considered inconsistent with current underwriting standards. The analysis applied to the Other loans segment resulted in an increase in current expected credit losses of $51.3 million.
Net deferred costs includedBank’s ACL model in the portfolio balances above were $3.2 milliongeneral pool of the construction and $3.0 million at March 31, 2021 and December 31, 2020, respectively. Discounts on purchased 1-4 family loans included in the portfolio balances above were $212 thousand and $219 thousand at March 31, 2021 and December 31, 2020, respectively.
Mortgage loans held-for-sale were $32.7 million and $25.4 million as of March 31, 2021 and December 31, 2020, respectively. In addition to mortgage loans held-for-sale, the Company had $9.4 million and $9.8 million in loans held-for-sale in connection with sale of bank branches at March 31, 2021 and December 31, 2020, respectively, that are expected to close in the second quarter of 2021.
Troubled Debt Restructuringscommercial real estate (“TDR”CRE”) segments for reserve purposes.
The following table summarizesCompany closely monitors the Company’s TDRs asperformance of the dates presented:
March 31, 2021December 31, 2020
(Dollars in Thousands)Performing
Loans
Nonperforming
Loans
Total
TDRs
Performing
Loans
Nonperforming
Loans
Total
TDRs
Commercial
Commercial Real Estate$6,131 $21,306 $27,437 $6,151 $21,667 $27,818 
Commercial and Industrial
Total Commercial TDRs6,131 21,306 27,437 6,151 21,667 27,818 
Consumer
Residential Mortgages50,618 50,618 
Other Consumer
Total Consumer TDRs0 0 0 50,618 0 50,618 
Construction549 3,319 3,868 52,481 3,319 55,800 
Other99,970 99,970 
Total TDRs(1)
$106,650 $24,625 $131,275 $109,250 $24,986 $134,236 
(1) Refer to Note 1, Basis of Presentation for details of reclassification of our portfolio segments related to the adoption of ASU 2016-13 Financial Instruments - Credit Losses (Topic 326): Measurement of Credit Losses on Financial Instruments.
In order to maximize the collection of loan balances, the Company evaluates troubled loan accounts on a case-by-case basis to determine if a loan modification would be appropriate. Loan modifications may be utilized when there is a reasonable chance that an appropriate modification would allow our client to continue servicing the debt. A loan is a TDR if both of the following exist: 1) the debtor is experiencing financial difficulties, and 2) a creditor has granted a concession to the debtor that it would not normally grant. Nonaccrual loans that are modified can be placed back on accrual status whento borrowers experiencing financial difficulty to understand the effectiveness of its modification efforts. During the three and nine months ended September 30, 2023 and September 30, 2022, respectively, the Company had no modifications to borrowers experiencing financial difficulty to report.
At both principalSeptember 30, 2023 and interest are current and it is probable thatSeptember 30, 2022, the Bank will be able to collect all amounts due (both principal and interest) according to the terms of the loan agreement. As of March 31, 2021, there were minimalhad no commitments to lend any additional funds foron restructured loans. At both September 30, 2023 and September 30, 2022 the Bank had no loans identified as TDRs.
TDRs decreased $3.0 million, or 2.2% to $131.3 million at March 31, 2021 compared to December 31, 2020. The Bank received $2.9 million of pay-downsthat defaulted during the period and had 0 new additions forbeen modified preceding the quarter ended March 31, 2021. TDRspayment default when the borrower was experiencing financial difficulty at the time of $24.6 million and $25.0 million were nonaccrual asmodification.
As of March 31, 2021September 30, 2023 and December 31, 2020, respectively. During the three months ended March 31, 2021,2022, the Bank modified nohad $1.2 million of residential real estate loans that constituted a TDR thatin the process of foreclosure. We also had minimal commitments to lend additional funds. The Bank had one consumer automobile loan modified as a TDR during the three months ended March$20 thousand at September 30, 2023 and $133 thousand at December 31, 2020. The customer was experiencing financial difficulties, but sold the vehicle and the proceeds from that sale were applied to the loan balance. The remaining balance was charged-off, but the loan has been re-amortized for the customer to repay the balance by the end of 2021.2022 in residential real estate loans included in other real estate owned (“OREO”).
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CARTER BANKSHARES, INC.
NOTES TO UNAUDITED CONSOLIDATED FINANCIAL STATEMENTS
NOTE 4 – LOANS AND LOANS HELD-FOR-SALE (continued)
There were 0 TDR payment defaults during the three months ended March 31, 2021. For purposes of this disclosure, a TDR payment default occurs when, within 12 months of the original TDR modification, either a full or partial charge-off occurs or a TDR becomes 90 days or more past due. At March 31, 2021 and December 31, 2020, we had 0 and $25.0 million, respectively, in loans modified as TDR’s that had experienced a payment default subsequent to the rework date and were classified as nonperforming.
The specific reserve portion of the ACL on TDRs, if required, is determined by discounting the restructured cash flow at the original effective rate of the loan before modification or is based on the fair value of the collateral less cost to sell, if repayment of the loan is collateral dependent. If the resulting amount is less than the recorded book value, the Company either establishes a valuation allowance as a component of the ACL or charges off the individually evaluated loan balance if it determines that such amount is a confirmed loss. This method is used consistently for all segments of the portfolio.

The following table presents nonperforming assets as of March 31, 2021 and December 31, 2020.
Nonperforming Assets
(Dollars in Thousands)March 31, 2021December 31, 2020
Nonperforming Assets
Nonaccrual loans$7,331 $7,018 
Nonaccrual TDRs24,625 24,986 
Total Nonaccrual Loans31,956 32,004 
OREO14,031 15,722 
Total Nonperforming Assets$45,987 $47,726 
As of March 31, 2021 and December 31, 2020, we had $677 thousand and $67 thousand, respectively, of residential real estate in the process of foreclosure. We also had $107 thousand at March 31, 2021 and $109 thousand at December 31, 2020 in residential real estate included in other real estate owned (“OREO”).
NOTE 5 – ALLOWANCE FOR CREDIT LOSSES
The Company maintains an ACL at a level determined to be adequate to absorb estimated expected probable incurredcredit losses associated with the Company’s financial instruments over the life of loans inherent in the loan portfoliothose instruments as of the balance sheet date. Refer to Note 1, Basis of Presentation for details of reclassification of our portfolio segments related to the adoption of ASU 2016-13 Financial Instruments - Credit Losses (Topic 326): Measurement of Credit Losses on Financial Instrument. The Company develops and documents a systematic ACL methodology based on the following portfolio segments: 1) CRE, 2) Commercial and Industrial, (“C&I,&I”), 3) Residential Mortgages, 4) Other Consumer, 5) Construction and 6) Other. The Company’s loan portfolio is segmented by homogeneous loan types that behave similarly to economic cycles. The segmentation in the CECL model is different from the segmentation in the Incurred Loss model. The following is a discussion of the key risks by portfolio segment that management assesses in preparing the ACL.
CRE loans are secured by commercial purpose real estate, including both owner occupied properties and investment properties, for various purposes such as hotels, strip malls and apartments. Operations of the individual projects as well as global cash flows of the debtors are the primary sources of repayment for these loans. The condition of the local economy is an important indicator of risk, but there are also more specific risks depending on the collateral type as well as the business.
C&I loans are made to operating companies or manufacturers for the purpose of production, operating capacity, accounts receivable, inventory or equipment financing. Cash flow from the operations of the borrower is the primary source of repayment for these loans. The condition of the local economy is an important indicator of risk, but there are also more specific risks depending on the industry of the borrower. Collateral for these types of loans often do not have sufficient value in a distressed or liquidation scenario to satisfy the outstanding debt. These loans are also made to local and state municipalities for various purposes including refinancing existing obligations, infrastructure up-fit and expansion, or to purchase new equipment. These loans may be secured by general obligations from the municipal authority or revenues generated by infrastructure and equipment financed by the Company. The primary repayment source for these loans include the tax base of the municipality, specific revenue streams related to the infrastructure financed, and other business operations of the municipal authority. The health and stability of state and local economies directly impacts each municipality’s tax basis and are important indicators of risk for this segment. The ability of each municipality to increase taxes and fees to offset debt service requirements give this type of loan a very low risk profile in the continuum of the Company’s loan portfolio.
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CARTER BANKSHARES, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
NOTE 5 – ALLOWANCE FOR CREDIT LOSSES (continued)
Residential Mortgages are loans secured by first and second liens such as home equity loans, home equity lines of credit and 1-4 family residential mortgages, including purchasepurchased money mortgages. The primary source of repayment for these loans is the income and assets of the borrower. The condition of the local economy, in particular the unemployment rate, is an important indicator of risk for this segment. The state of the local housing market can also have a significant impact on this segment because low demand and/or declining home values can limit the ability of borrowers to sell a property and satisfy the debt.
Other Consumer loans are made to individuals and may be either secured by assets other than 1-4 family residences or unsecured. This segment includes auto loans and unsecured loans and lines. The primary source of repayment for these loans is the income and assets of the borrower. The condition of the local economy, in particular the unemployment rate, is an important indicator of risk for this segment. The value of the collateral, if there is any, is less likely to be a source of repayment due to less certain collateral values.
Construction loans include both commercial and consumer. Commercial loans are made to finance construction of buildings or other structures, as well as to finance the acquisition and development of raw land for various purposes. While the risk of these loans is generally confined to the construction period, if there are problems, the project may not be completed, and as such, may not provide sufficient cash flow on its own to service the debt or have sufficient value in a liquidation to cover the outstanding principal. The condition of the local economy is an important indicator of risk, but there are also more specific risks depending on the type of project and the experience and resources of the developer. Consumer loans are made for the construction of residential homes for which a binding sales contract exists and generally are for a period of time sufficient to complete construction. Residential construction loans to individuals generally provide for the payment of interest only during the construction phase. Credit risk for residential real estate construction loans can arise from construction delays, cost overruns, failure of the contractor to complete the project to specifications and economic conditions that could impact demand for or supply of the property being constructed.
Other loans include unique risk attributes considered inconsistent with our current underwriting standards.
The ACL reserve for the Other segment is based on a discounted cash flow methodology and reserves will fluctuate based on expected cash flow changes in the future. These inconsistencies may include, but are not limited to i) transaction and/or relationship sizes that exceed limits established in 2018, ii) overreliance on secondary, tertiary or guarantor cash flow, iii) land
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CARTER BANKSHARES, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
NOTE 5 – ALLOWANCE FOR CREDIT LOSSES (continued)
acquisition loans without a defined source of amortization, and iv) loan structures on operating lines of credit dependent on the value of real estate rather than trading assets.assets, and v) indirect liabilities of certain guarantees resulting from the nonpayment of a financial obligations. Management continuously assesses underwriting standards, but significantly enhanced these standards in 2018.
Our model is based on our best estimate of facts known with the most current information. TheCertain portions of the CECL model was developedare inherently subjective and include, but are not limited to estimates with subjective assumptions that may cause volatility driven by the following key factors:respect to: prepayment speeds, the timing of contractual payments,prepayments, potential losses given default, discount rate,rates and the timing of future cash flows. Management utilizes widely published economic forecasts as wellthe basis for the regression analysis used to estimate the probability of default in the baseline model. The peaks and troughs of these forecasts serve as guardrails for potential subjective adjustments. In addition to considering the outcomes based on the range of forecasts, management recognizes that the assumptions used in economic forecasts may not perfectly align with our market area, risk profile or unique attributes of our portfolio along with other factors. The discount rate is reflectiveimportant considerations. Severe changes in forecasts can also create significant variability and management must assess not only the absolute balance of reserves but also consider the appropriateness of the inherit risk invelocity of change. Therefore, management developed a framework to assess the Other segment. A significant change in these assumptions could cause a significant impacttolerance and reasonableness of the CECL modeling process by challenging certain elements of the forecasts, when appropriate. These outcomes, known as “challenger models,” provide opportunities to examine and subjectively adjust the model causing volatility. Management reviews theCECL model output for appropriateness and subjectively makes adjustments as needed.are designed to be counter cyclical, thereby reducing variability.
Credit Quality Indicators:
The Company’s portfolio grading analysis estimates the capability of the borrower to repay the contractual obligations of the loan agreements as scheduled or at all. The Company’s internal credit risk grading system is based on debt service coverage, collateral values and other subjective factors. Mortgage and consumer loans are defaulted to a pass grade until a loan migrates to past due status.
The Company has a loan review policy and annual scope report that details the level of loan review for commercial loans in a given year. Primary objectives of loan reviews include the identification of emerging risks and patterns that might influence potential future losses. In concert with significant enhancements to the underwriting process, the scope ofThe annual loan review has been broadened since 2019 to include assurance testingprovides the Credit Risk Committee with respect to the accuracyan independent analysis of the underwriting function.following: 1) credit quality of the loan portfolio, 2) compliance with the loan policy, 3) adequacy of documentation in credit files and 4) validity of risk ratings. Since 2020 and continuing into 2021,2023, the Company used a fourfive step approach for loan review in the following categories:
A reviewIndividual reviews of the largesttop twenty pass-ratedlarge loan relationships (“LLRs”), which represents approximately a quarter of total loans;are defined as any individual commercial loan or aggregate commercial relationship totaling $2.0 million or more;
A sampling of newsmall LLRs, which are defined as individual commercial loans originated to include an examinationor relationships with aggregate exposure of the evidence of appropriate approval, adherence to loan policy and the completeness and accuracy of the analysis contained$2.0 million or more but not included in the approval document;top twenty LLRs;
A sampling review of LargeExecutive Loan Relationships (“LLRs”) which are defined as loan relationships with aggregate exposure of at least $2 million that are not partCommittee modifications, including new and existing loans to provide perspective on the appropriateness of the top twenty review;modification in relation to established policies and procedures;
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NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
NOTE 5 – ALLOWANCE FOR CREDIT LOSSES (continued)
Concentration focusA sampling review of non-organic commercial loans and those commercial loans approved outside of the Executive Loan Committee; and
Focus reviews of identifiedvarious segments that represent concentrationto evaluate emerging risk represented by collateral types including but not limited to hospitality, multifamily and retail with the goal of examining patterns of loss history, document exceptions, policy exceptions and emerging trends in risk characteristics.rather than individual loan risk. Focus reviews are performed annually on a rotational basis.
The Company’s internally assigned grades are as follows:
Pass – The Company uses six grades of pass.pass, including its watch rating. Generally, a pass rating indicates that the loan is currently performing and is of high quality.
Special Mention – Assets with potential weaknesses that warrant management’s close attention and if left uncorrected, these potential weaknesses may result in deterioration of the repayment prospects for the asset or in the institutionsinstitution’s credit position at some future date. Special mention assets are not adversely classified and do not expose an institution to sufficient risk to warrant classified classification.
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CARTER BANKSHARES, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
NOTE 5 – ALLOWANCE FOR CREDIT LOSSES (continued)
Substandard – Assets that are inadequately protected by the current sound worth and paying capacity of the obligor or by the collateral pledged, if any. Assets so classified have a well-defined weakness, or weaknesses that jeopardize the liquidation of the debt. Such assets are characterized by the distinct possibility that the institution will sustain some loss if the deficiencies are not corrected.
Doubtful – Assets with all the weaknesses inherent in one classified substandard with the added characteristic that the weaknesses make collection or liquidation in full, on the basis of currently known facts, conditions, and values, highly questionable and improbable.
Loss – Assets considered of such little value that its continuance on the books is not warranted. This classification does not mean that the asset has absolutely no recovery or salvage value, but rather it is not practical or desirable to defer writing off this basically worthless asset even though partial recovery may be affected in the future.
The ability of borrowers to repay commercial loans is dependent upon the success of their business and general economic conditions. Due to the greater potential for loss within our commercial portfolio, we monitor the commercial loan portfolio through an internal risk rating system. Loan risk ratings are assigned based upon the creditworthiness of the borrower and are reviewed on an ongoing basis according to our internal policies. Loans rated special mention or substandard have potential or well-defined weaknesses not generally found in high quality, performing loans, and require attention from management to limit loss.
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CARTER BANKSHARES, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
NOTE 5 – ALLOWANCE FOR CREDIT LOSSES (continued)
The following table presents portfolio loan balances by year of origination and internally assigned risk rating for our portfolio segments as of March 31, 2021:the periods presented:
Risk Rating
(Dollars in Thousands)202120202019201820172016 and PriorRevolvingTotal
Commercial Real Estate
Pass$37,319$171,101 $210,835$319,788$118,743$369,614$76,261$1,303,661
Special Mention008,1433,070968012,181
Substandard23621,6334,56034,9417,329068,699
Total Commercial Real Estate$37,555$171,101 $232,468$332,491$156,754$377,911$76,261$1,384,541
Commercial and Industrial
Pass$17,609 $71,032 $16,918$29,984$24,947$287,350$11,101$458,941
Special Mention17 01500032
Substandard253 8810001571,291
Total Commercial and Industrial$17,609 $71,302 $17,799$29,999$24,947$287,350$11,258$460,264
Residential Mortgages
Pass$23,306 $104,594 $93,203$107,169$11,615$58,158$11,000$409,045
Special Mention0007640764
Substandard1,0851,3942281,99104,698
Total Residential Mortgages$23,306 $104,594 $94,288$108,563$11,843$60,913$11,000$414,507
Other Consumer
Pass$1,684 $15,626 $2,450$1,032$325$27,922$332$49,371
Special Mention500005
Substandard23734000140
Total Other Consumer$1,684 $15,630 $2,478$1,105$365$27,922$332$49,516
Construction
Pass$27,306 $83,356 $116,456$15,532$8,924$6,151$25,734$283,459
Special Mention185004460631
Substandard108 3,474981,74115005,571
Total Construction$27,306 $83,464 $120,115$15,630$10,665$6,747$25,734$289,661
Other
Pass$$$0$0$3,544$0$1,090$4,634
Special Mention00119,38961,6830181,072
Substandard089,05548,52450,1010187,680
Total Other Loans$0$0$0$89,055$171,457$111,784$1,090$373,386
Total Loans
Pass$107,224 $445,709 $439,862$473,505$168,098$749,195$125,518$2,509,111
Special Mention17 1908,158122,45963,8610194,685
Substandard236 365 27,09695,18085,47459,571157268,079
Total Loans$107,460$446,091 $467,148$576,843$376,031$872,627$125,675$2,971,875

September 30, 2023
Risk Rating
(Dollars in Thousands)202320222021202020192018 and PriorRevolvingTotal Portfolio Loans
Commercial Real Estate
Pass$224,524 $441,066 $196,432 $148,493 $125,716 $520,018 $30,467 $1,686,716 
Special Mention— — 209 — — 77 — 286 
Substandard— — — — — 1,945 — 1,945 
Total Commercial Real Estate$224,524 $441,066 $196,641 $148,493 $125,716 $522,040 $30,467 $1,688,947 
YTD Gross Charge-offs$— $— $— $— $— $— $— $— 
Commercial and Industrial
Pass$825 $18,601 $39,365 $26,094 $7,089 $143,652 $25,790 $261,416 
Special Mention— — — 2,838 — — — 2,838 
Substandard— — — 25 28 19 75 
Total Commercial and Industrial$825 $18,601 $39,365 $28,957 $7,117 $143,655 $25,809 $264,329 
YTD Gross Charge-offs$— $— $45 $— $$— $— $51 
Residential Mortgages
Pass$47,097 $232,769 $193,959 $79,454 $44,984 $99,337 $36,989 $734,589 
Special Mention— — — — — 527 — 527 
Substandard— — 1,142 — 861 999 250 3,252 
Total Residential Mortgages$47,097 $232,769 $195,101 $79,454 $45,845 $100,863 $37,239 $738,368 
YTD Gross Charge-offs$— $— $136 $— $— $67 $— $203 
Other Consumer
Pass$23,004 $5,419 $2,989 $4,430 $43 $201 $359 $36,445 
Special Mention— — — — — — — — 
Substandard— 15 24 — — — 42 
Total Other Consumer$23,004 $5,434 $3,013 $4,430 $43 $204 $359 $36,487 
YTD Gross Charge-offs$163 $1,092 $574 $63 $118 $29 $— $2,039 
Construction
Pass$63,243 $156,134 $123,455 $13,668 $3,936 $7,232 $6,827 $374,495 
Special Mention— — — — — 62 — 62 
Substandard— 65 — 2,090 — 864 — 3,019 
Total Construction$63,243 $156,199 $123,455 $15,758 $3,936 $8,158 $6,827 $377,576 
YTD Gross Charge-offs$— $— $— $— $— $42 $— $42 
Other
Pass$— $— $— $— $— $3,320 $— $3,320 
Special Mention— — — — — — — — 
Substandard— — — — — 301,913 — 301,913 
Total Other Loans$ $ $ $ $ $305,233 $ $305,233 
YTD Gross Charge-offs$— $— $— $— $— $— $— $— 
Total Portfolio Loans
Pass$358,693 $853,989 $556,200 $272,139 $181,768 $773,760 $100,432 $3,096,981 
Special Mention— — 209 2,838 — 666 — 3,713 
Substandard— 80 1,166 2,115 889 305,727 269 310,246 
Total Portfolio Loans$358,693 $854,069 $557,575 $277,092 $182,657 $1,080,153 $100,701 $3,410,940 
Current YTD Period:
YTD Gross Charge-offs$163 $1,092 $755 $63 $124 $138 $ $2,335 
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NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
NOTE 5 – ALLOWANCE FOR CREDIT LOSSES (continued)
December 31, 2022
Risk Rating
(Dollars in Thousands)202220212020201920182017 and PriorRevolvingTotal Portfolio Loans
Commercial Real Estate
Pass$418,939 $186,226 $139,148 $130,521 $215,498 $335,659 $31,349 $1,457,340 
Special Mention— 218 — — 9,919 659 — 10,796 
Substandard— — — — 2,105 321 — 2,426 
Total Commercial Real Estate$418,939 $186,444 $139,148 $130,521 $227,522 $336,639 $31,349 $1,470,562 
YTD Gross Charge-offs$— $— $— $— $— $— $— $— 
Commercial and Industrial
Pass$23,104 $47,137 $35,819 $9,022 $10,639 $154,473 $23,699 $303,893 
Special Mention— — 2,887 — — — — 2,887 
Substandard— 56 — 18 97 2,800 41 3,012 
Total Commercial and Industrial$23,104 $47,193 $38,706 $9,040 $10,736 $157,273 $23,740 $309,792 
YTD Gross Charge-offs$3,432 $— $— $— $$— $— $3,436 
Residential Mortgages
Pass$200,725 $184,718 $81,446 $50,770 $70,659 $39,411 $25,315 $653,044 
Special Mention— — — — 429 520 34 983 
Substandard— 1,212 — 865 444 1,400 — 3,921 
Total Residential Mortgages$200,725 $185,930 $81,446 $51,635 $71,532 $41,331 $25,349 $657,948 
YTD Gross Charge-offs$— $— $— $— $22 $24 $— $46 
Other Consumer
Pass$24,100 $10,006 $7,323 $1,999 $512 $256 $299 $44,495 
Special Mention— — — — — — — — 
Substandard— 45 — 20 — 67 
Total Other Consumer$24,100 $10,051 $7,324 $1,999 $513 $276 $299 $44,562 
YTD Gross Charge-offs$280 $625 $254 $358 $39 $121 $— $1,677 
Construction
Pass$149,535 $117,466 $41,808 $4,938 $25,523 $7,190 $6,056 $352,516 
Special Mention— — — — — 69 — 69 
Substandard— — — — 92 876 — 968 
Total Construction$149,535 $117,466 $41,808 $4,938 $25,615 $8,135 $6,056 $353,553 
YTD Gross Charge-offs$— $— $— $— $— $— $— $— 
Other
Pass$— $— $— $— $— $180,745 $— $180,745 
Special Mention— — — — — — — — 
Substandard— — — — 74,050 57,701 — 131,751 
Total Other Loans$ $ $ $ $74,050 $238,446 $ $312,496 
YTD Gross Charge-offs$— $— $— $— $— $— $— $— 
Total Portfolio Loans
Pass$816,403 $545,553 $305,544 $197,250 $322,831 $717,734 $86,718 $2,992,033 
Special Mention— 218 2,887 — 10,348 1,248 34 14,735 
Substandard— 1,313 883 76,789 63,118 41 142,145 
Total Portfolio Loans$816,403 $547,084 $308,432 $198,133 $409,968 $782,100 $86,793 $3,148,913 
Current YTD Period:
YTD Gross Charge-offs$3,712 $625 $254 $358 $65 $145 $ $5,159 

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CARTER BANKSHARES, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
NOTE 5 – ALLOWANCE FOR CREDIT LOSSES (continued)
The following table presents portfolio loan balances by year of origination and performing and nonperforming status for our portfolio segments as of March 31, 2021.the periods presented:
September 30, 2023
(Dollars in Thousands)(Dollars in Thousands)202120202019201820172016 and PriorRevolvingTotal(Dollars in Thousands)202320222021202020192018 and PriorRevolvingTotal Portfolio Loans
Commercial Real EstateCommercial Real EstateCommercial Real Estate
PerformingPerforming$37,319$171,101 $210,835$332,491$156,754$377,822$76,261$1,362,583Performing$224,524 $441,066 $196,641 $148,493 $125,716 $520,775 $30,467 $1,687,682 
NonperformingNonperforming23621,6330089021,958Nonperforming— — — — — 1,265 — 1,265 
Total Commercial Real EstateTotal Commercial Real Estate$37,555$171,101 $232,468$332,491$156,754$377,911$76,261$1,384,541Total Commercial Real Estate$224,524 $441,066 $196,641 $148,493 $125,716 $522,040 $30,467 $1,688,947 
Commercial and IndustrialCommercial and IndustrialCommercial and Industrial
PerformingPerforming$17,609 $71,049 $17,391$29,999$24,947$287,350$11,101$459,446Performing$825 $18,601 $39,365 $28,932 $7,094 $143,652 $25,790 $264,259 
NonperformingNonperforming253 408000157818Nonperforming— — — 25 23 19 70 
Total Commercial and IndustrialTotal Commercial and Industrial$17,609 $71,302 $17,799$29,999$24,947$287,350$11,258$460,264Total Commercial and Industrial$825 $18,601 $39,365 $28,957 $7,117 $143,655 $25,809 $264,329 
Residential MortgagesResidential MortgagesResidential Mortgages
PerformingPerforming$23,306 $104,594 $93,204$107,638$11,615$59,521$11,000$410,878Performing$47,097 $232,769 $195,101 $79,454 $44,984 $99,897 $36,989 $736,291 
NonperformingNonperforming1,0849252281,39203,629Nonperforming— — — — 861 966 250 2,077 
Total Residential MortgagesTotal Residential Mortgages$23,306 $104,594 $94,288$108,563$11,843$60,913$11,000$414,507Total Residential Mortgages$47,097 $232,769 $195,101 $79,454 $45,845 $100,863 $37,239 $738,368 
Other ConsumerOther ConsumerOther Consumer
PerformingPerforming$1,684 $15,629 $2,457$1,034$353$27,922$332$49,411Performing$23,004 $5,419 $3,009 $4,430 $43 $201 $359 $36,465 
NonperformingNonperforming21711200105Nonperforming— 15 — — — 22 
Total Other ConsumerTotal Other Consumer$1,684 $15,630 $2,478$1,105$365$27,922$332$49,516Total Other Consumer$23,004 $5,434 $3,013 $4,430 $43 $204 $359 $36,487 
ConstructionConstructionConstruction
PerformingPerforming$27,306 $83,356 $116,641$15,630$8,924$6,627$25,734$284,218Performing$63,243 $156,199 $123,455 $13,668 $3,936 $7,294 $6,827 $374,622 
NonperformingNonperforming108 3,47401,74112005,443Nonperforming— — — 2,090 — 864 — 2,954 
Total ConstructionTotal Construction$27,306 $83,464 $120,115$15,630$10,665$6,747$25,734$289,661Total Construction$63,243 $156,199 $123,455 $15,758 $3,936 $8,158 $6,827 $377,576 
OtherOtherOther
PerformingPerforming$$$0$89,055$171,457$111,784$1,090$373,386Performing$— $— $— $— $— $3,320 $— $3,320 
NonperformingNonperforming000000Nonperforming— — — — — 301,913 — 301,913 
Total Other LoansTotal Other Loans$0 $0 $0$89,055$171,457$111,784$1,090$373,386Total Other Loans$ $ $ $ $ $305,233 $ $305,233 
Total Loans
Total Portfolio LoansTotal Portfolio Loans
PerformingPerforming$107,224 $445,729 $440,528$575,847$374,050$871,026$125,518$2,939,922Performing$358,693 $854,054 $557,571 $274,977 $181,773 $775,139 $100,432 $3,102,639 
NonperformingNonperforming236 362 26,6209961,9811,60115731,953Nonperforming— 15 2,115 884 305,014 269 308,301 
Total Loans$107,460$446,091 $467,148$576,843$376,031$872,627$125,675$2,971,875
Total Portfolio LoansTotal Portfolio Loans$358,693 $854,069 $557,575 $277,092 $182,657 $1,080,153 $100,701 $3,410,940 

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CARTER BANKSHARES, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
NOTE 5 – ALLOWANCE FOR CREDIT LOSSES (continued)
December 31, 2022
(Dollars in Thousands)202220212020201920182017 and PriorRevolvingTotal Portfolio Loans
Commercial Real Estate
Performing$418,939 $186,444 $139,148 $130,521 $225,416 $336,441 $31,349 $1,468,258 
Nonperforming— — — — 2,106 198 — 2,304 
Total Commercial Real Estate$418,939 $186,444 $139,148 $130,521 $227,522 $336,639 $31,349 $1,470,562 
Commercial and Industrial
Performing$23,104 $47,147 $38,706 $9,022 $10,639 $157,271 $23,699 $309,588 
Nonperforming— 46 — 18 97 41 204 
Total Commercial and Industrial$23,104 $47,193 $38,706 $9,040 $10,736 $157,273 $23,740 $309,792 
Residential Mortgages
Performing$200,725 $184,718 $81,446 $50,770 $71,313 $40,362 $25,349 $654,683 
Nonperforming— 1,212 — 865 219 969 — 3,265 
Total Residential Mortgages$200,725 $185,930 $81,446 $51,635 $71,532 $41,331 $25,349 $657,948 
Other Consumer
Performing$24,100 $10,045 $7,323 $1,999 $512 $276 $299 $44,554 
Nonperforming— — — — 
Total Other Consumer$24,100 $10,051 $7,324 $1,999 $513 $276 $299 $44,562 
Construction
Performing$149,535 $117,466 $41,808 $4,938 $25,615 $7,271 $6,056 $352,689 
Nonperforming— — — — — 864 — 864 
Total Construction$149,535 $117,466 $41,808 $4,938 $25,615 $8,135 $6,056 $353,553 
Other
Performing$— $— $— $— $74,050 $238,446 $— $312,496 
Nonperforming— — — — — — — 
Total Other Loans$ $ $ $ $74,050 $238,446 $ $312,496 
Total Portfolio Loans
Performing$816,403 $545,820 $308,431 $197,250 $407,545 $780,067 $86,752 $3,142,268 
Nonperforming— 1,264 883 2,423 2,033 41 6,645 
Total Portfolio Loans$816,403 $547,084 $308,432 $198,133 $409,968 $782,100 $86,793 $3,148,913 
The following table presents thetables include an aging analysis of the amortized cost basisrecorded investment of past due portfolio loans as the periods presented:
September 30, 2023
(Dollars in Thousands)Current
Loans
Loans
30-59 Days
Past Due
Loans
60-89 Days
Past Due
Total
30-89 Days
Past Due
Past Due
90+ Days
Still Accruing
Total Loans Past DueNonaccrual
Loans
Total Portfolio
Loans
Commercial Real Estate$1,686,768 $234 $— $234 $680 $914 $1,265 $1,688,947 
Commercial and Industrial264,197 57 62 — 62 70 264,329 
Residential Mortgages734,012 2,079 200 2,279 — 2,279 2,077 738,368 
Other Consumer36,033 249 183 432 — 432 22 36,487 
Construction374,574 — 48 48 — 48 2,954 377,576 
Other3,320 — — — — — 301,913 305,233 
Total$3,098,904 $2,619 $436 $3,055 $680 $3,735 $308,301 $3,410,940 

21

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CARTER BANKSHARES, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
NOTE 5 – ALLOWANCE FOR CREDIT LOSSES (continued)
December 31, 2022
(Dollars in Thousands)Current
Loans
Loans
30-59 Days
Past Due
Loans
60-89 Days
Past Due
Total
30-89 Days
Past Due
Nonaccrual
Loans
Total Portfolio
Loans
Commercial Real Estate$1,468,154 $104 $— $104 $2,304 $1,470,562 
Commercial and Industrial309,305 274 283 204 309,792 
Residential Mortgages654,238 445 — 445 3,265 657,948 
Other Consumer44,013 337 204 541 44,562 
Construction349,225 1,321 2,143 3,464 864 353,553 
Other312,496 — — — — 312,496 
Total$3,137,431 $2,481 $2,356 $4,837 $6,645 $3,148,913 
The Company had one loan totaling $0.7 million that was past due 90 days or more and still accruing at September 30, 2023 and none at December 31, 2022. Since this CRE loan was well secured and in process of collection, it was maintained on accrual status and has since been paid in full as of the filing of this Form 10-Q. Otherwise, loans past due 90 days are automatically transferred to nonaccrual status. Loans past due 30 to 89 days and still accruing decreased $1.8 million to $3.1 million at September 30, 2023 compared to December 31, 2022 primarily in the construction category related to one $2.1 million residential construction relationship that moved to nonaccrual during the first quarter of 2023 and two credits totaling $1.1 million at December 31, 2022 which moved to current status. Loans past due 30 to 89 days increased $1.8 million in the residential mortgage category primarily due to two credits totaling $1.6 million migrating from current to past due status.
Nonperforming loans increased significantly during the nine months ended September 30, 2023 compared to December 31, 2022 due to $301.9 million commercial loans in the Other segment, related to the Company’s largest lending relationship, transferred to nonaccrual status due to loan maturities and failure to pay in full.
There were no nonaccrual or past due loans for our portfolio segments as of March 31, 2021 andrelated to loans held-for-sale at September 30, 2023 or December 31, 2020:
March 31, 2021
(Dollars in Thousands)Current
Loans
Loans
30-59 Days
Past Due
Loans
60-89 Days
Past Due
Total
30-89 Days
Past Due
Nonaccrual
Loans
Total Portfolio
Loans
Commercial Real Estate$1,361,963 $620 $$620 $21,958 $1,384,541 
Commercial and Industrial457,569 1,622 255 1,877 818 460,264 
Residential Mortgages410,771 46 61 107 3,629 414,507 
Other Consumer49,074 127 210 337 105 49,516 
Construction284,218 5,443 289,661 
Other369,842 3,544 3,544 373,386 
Total (1)
$2,933,437 $5,959 $526 $6,485 $31,953 $2,971,875 
(1) Refer to Note 1, Basis of Presentation for details of reclassification of our portfolio segments related to the adoption of ASU 2016-13 Financial Instruments - Credit Losses (Topic 326): Measurement of Credit Losses on Financial Instruments.
December 31, 2020
(Dollars in Thousands)Current
Loans
Loans
30-59 Days
Past Due
Loans
60-89 Days
Past Due
Total
30-89 Days
Past Due
Nonaccrual
Loans
Total Portfolio
Loans
Commercial Real Estate$1,428,092 $3,487 $329 $3,816 $21,891 $1,453,799 
Commercial and Industrial556,324 194 190 384 456 557,164 
Construction400,775 193 91 284 5,331 406,390 
Residential Mortgages466,688 1,347 1,347 4,135 472,170 
Other Consumer56,890 278 295 573 184 57,647 
Total$2,908,769 $5,499 $905 $6,404 $31,997 $2,947,170 
2022.
The following table presents loans on nonaccrual status and loans past due 90 days or more and still accruing by class of loan as of March 31, 2021. Forportfolio segment for the three months ended March 31, 2021, the amount of interest income on nonaccrual loans was immaterial. There were no loans at March 31, 2021 were that were past due more than more than 90 days and still accruing.periods presented:
March 31, 2021September 30, 2023
(Dollars in Thousands)(Dollars in Thousands)Beginning of
Period
Nonaccrual
End of
Period
Nonaccrual
Nonaccrual
With No
Related
Allowance
Past Due
90+ Days
Still Accruing
(Dollars in Thousands)
Nonaccrual without an Allowance for Credit Losses

Nonaccrual with an Allowance for Credit Losses
Total Nonaccrual LoansPast Due
90+ Days
Still Accruing
Commercial Real EstateCommercial Real Estate$21,891 $21,958 $146 $Commercial Real Estate$— $1,265 $1,265 $680 
Commercial and IndustrialCommercial and Industrial456 818 Commercial and Industrial— 70 70 — 
Residential MortgagesResidential Mortgages4,135 3,629 Residential Mortgages— 2,077 2,077 — 
Other ConsumerOther Consumer184 105 Other Consumer— 22 22 — 
ConstructionConstruction5,331 5,443 3,321 Construction2,090 864 2,954 — 
OtherOtherOther— 301,913 301,913 — 
TotalTotal$31,997 $31,953 $3,467 $0 Total$2,090 $306,211 $308,301 $680 
December 31, 2022
(Dollars in Thousands)Nonaccrual without an Allowance for Credit LossesNonaccrual with an Allowance for Credit LossesTotal Nonaccrual LoansPast Due
90+ Days
Still Accruing
Commercial Real Estate$— $2,304 $2,304 $— 
Commercial and Industrial— 204 204 — 
Residential Mortgages— 3,265 3,265 — 
Other Consumer— — 
Construction— 864 864 — 
Other— — — — 
Total$ $6,645 $6,645 $ 
2322

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CARTER BANKSHARES, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
NOTE 5 – ALLOWANCE FOR CREDIT LOSSES (continued)
A loan is considered individually evaluatednonperforming when itwe transfer the interest methodology from accrual to nonaccrual. Nonaccrual status recognizes that the collection in full of both principal and interest is transferredunlikely. Without applying additional scrutiny at a granular level, we believe delinquency to be a leading indicator with respect to the likelihood of collection in full of both principal and interest. Accordingly, we automatically transfer loans to nonaccrual status if they are 90 or remains onmore days’ delinquent. Management reserves the right to exercise discretion at the individual loan level. For example, we may elect to transfer a loan to nonaccrual regardless of the delinquency status if we believe the collection in full of both principal and interest to be unlikely. We may also elect to retain a loan that is 90 or more days’ delinquent in accrual status butif we believe the loan is considered a TDR. Individuallywell secured and in the process of collection. Nonaccrual loans, and loans that have been characterized as Restructured Loans may be individually evaluated loans with afor credit losses in the Allowance for Credit Losses model if the loan commitment ofis $1.0 million or more are evaluated as individually evaluated loans.unless we elect to maintain the loan in the general pool. During the three and nine months ended March 31, 2021,September 30, 2023 and September 30, 2022, respectively, no material amount of interest income was recognized on individually evaluatednonperforming loans subsequent to their classification as individually evaluatednonperforming loans.
The following table presents the amortized cost basis of individually evaluated loans as of March 31 2021.the periods presented. Changes in the fair value of the types of collateral and discounted cash flow modeling for individually evaluated loans are reported as provision for credit loss expense or a reversal of credit loss expenseon loans in the period of change.
March 31, 2021
Type of Collateral
(Dollars in Thousands)Real Estate
Commercial Real Estate$24,220 
Commercial and Industrial
Residential Mortgages
Other Consumer
Construction5,060 
Other0
Total$29,280
The following table presents activity in the ACL and ALL for the three months ended March 31, 2021 and March 31, 2020, respectively:
Three Months Ended March 31, 2021
(Dollars in Thousands)Commercial
Real Estate
Commercial
and
Industrial
Residential
Mortgage
Other
Consumer
Construction
Other (1)
Total
Allowance for Credit Losses on Loans:
Balance at Beginning of Period$34,871$3,643 $2,000$2,479$6,357$4,724$54,074
Impact of CECL Adoption6,5871,379 3,356(877)(80)51,27761,642
Provision for Credit Losses on Loans884(117)(156)47876801,857
Charge-offs0(1)(195)(870)00(1,066)
Recoveries0166137610365
Net (Charge-offs) / Recoveries00 (29)(733)610(701)
Balance at End of Period$42,342$4,905 $5,171$1,347$7,106$56,001$116,872
(1) In connection with our adoption of Topic 326, we made changes to our loan portfolio segments to align with the methodology applied in determining the allowance under CECL. Our new segmentation breaks out Other loans from our original loan segments: CRE, C&I , residential mortgages and construction. The allowance balance at the beginning of period were reclassified to Other from their original loan segments: CRE, C&I, residential mortgages and construction to conform to current presentation.

Three Months Ended March 31, 2020
(Dollars in Thousands)Commercial
Real Estate
Commercial
and
Industrial
ConstructionResidential
Mortgage
Other
Consumer
Total
Allowance for Loan Losses on Loans:
Balance at Beginning of Period$24,706$3,601 $5,420$1,736$3,299$38,762
Provision for Loan Losses on Loans660426 1,914801,7184,798
Charge-offs0(38)0(5)(1,527)(1,570)
Recoveries70700244952
Net Recoveries / (Charge-offs)707(37)0(5)(1,283)(618)
Balance at End of Period$26,073$3,990 $7,334$1,811$3,734$42,942
September 30, 2023December 31, 2022
(Dollars in Thousands)CollateralDiscounted Cash FlowTotalCollateral
Commercial Real Estate$— $— $— $2,106 
Commercial and Industrial— — — — 
Residential Mortgages— — — 1,212 
Other Consumer— — — — 
Construction2,090 — 2,090 — 
Other— 301,913 301,913  
Total$2,090 $301,913 $304,003 $3,318 
2423

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CARTER BANKSHARES, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
NOTE 5 – ALLOWANCE FOR CREDIT LOSSES (continued)
The adoption of Topic 326 resulted in an increase to our ACL of $61.6 million on January 1, 2021. The Day 1 model introduced a segmented pool of loans for discrete analysis. This segmented pool had an aggregate principal balance of $373.4 million at March 31, 2021 and included unique risk attributes considered inconsistent with current underwriting standards. The analysis applied to this pool resulted in an increase in expected credit losses of $51.3 million and is disclosed in the Other line item in the table above.

At December 31, 2020, the aforementioned Other line item within the probable incurred loss model included $102.5 million of impaired loans and the remaining $270.9 million were not impaired and remained in their respective segments. Based on the fair value of collateral, the specific reserves on the impaired loans totaled zero and the general reserves for the remainder of these loans totaled $4.7 million at December 31, 2020.

For the quarter ended March 31, 2021, our CECL methodology introduced a modified discounted cash flow methodology based on expected cash flow changes in the future for the Other segment. A significant population of the Other segment was not impaired under the probable incurred loss model and therefore not subject to a collateral dependent specific reserve analysis. For the population of the Other segment that was impaired under the incurred loss model, based on collateral values, the specific reserves totaled zero. The CECL model was developed with subjective assumptions that is driven by the following key factors: prepayment speeds, timing of prepayments, loss given defaults as well as other factors including the discount rate and ultimately the timing of future cash flows. An expected credit loss of $56.0 million upon adoption, which is an increase from the $4.7 million under the probable incurred loss model, was established based on the discounted cash flow method with a discount rate, which was quantitatively adjusted.
The ACL increased $62.8 million to $116.9 million for the three months ended March 31, 2021 compared to $54.1 million at December 31, 2020 due to the Day 1 adoption of CECL of $61.6 million. In the first quarter of 2021, adjustments to the CECL model were made to account for additional potential deterioration in credit quality with respect to loans on deferral. Management reviews and analyzes the monthly operating statements of commercial clients in the deferral program. Management observed continued deterioration on hospitality loans with aggregate principal balances of $50.9 million that are on deferral as of March 31, 2021. This resulted in a current expected credit loss of $11.7 million. The Day 1 model recognized the deterioration of loans with an aggregate principal balance of $42.8 million which resulted in current expected losses of $10.2 million as of January 1, 2021. Between the Day 1 model and the model ended March 31, 2021 a loan with a principal balance of $8.1 million was recognized resulting in additional current expected losses of $1.5 million during the three months ended March 31, 2021.
Included in the provision for unfunded commitments in the first quarter of 2021 is a release of $0.3 million for the life-of-loss reserve for unfunded commitments compared to a release of $0.5 million in the fourth quarter of 2020, which was included in noninterest expense.
The following table presents the recorded investment in commercial loan classes by internally assigned risk ratings and loan classes by performing and nonperforming status as of March 31, 2021:
March 31, 2021
(Dollars in Thousands)Commercial
Real Estate
Commercial
and
Industrial
Residential MortgageOther ConsumerConstructionOtherTotal Portfolio
Loans
Pass$1,303,661 $458,941 $409,045 $49,371 $283,459 $4,634 $2,509,111 
Special Mention12,181 32 764 631 181,072 194,685 
Substandard68,699 1,291 4,698 140 5,571 187,680 268,079 
Doubtful
Loss
Total Portfolio Loans$1,384,541 $460,264 $414,507 $49,516 $289,661 $373,386 $2,971,875 
Performing$1,362,583 $459,446 $410,878 $49,411 $284,218 $373,386 $2,939,922 
Nonperforming21,958 818 3,629 105 5,443 31,953 
Total Portfolio Loans$1,384,541 $460,264 $414,507 $49,516 $289,661 $373,386 $2,971,875 
Prior to the adoption of Topic 326 on January 1, 2021, we calculated our allowance for loan losses using an incurred loan loss methodology. The following tables are disclosures related to the allowance for loan losses in prior periods.
25

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CARTER BANKSHARES, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
NOTE 5 – ALLOWANCE FOR CREDIT LOSSES (continued)
The following table presents the recorded investment in commercial loan classes by internally assigned risk ratings and loan classes by performing and nonperforming status as of December 31, 2020:
December 31, 2020
(Dollars in Thousands)Commercial
Real Estate
Commercial
and
Industrial
ConstructionResidential
Mortgage
Other
Consumer
Total
Portfolio Loans
Pass$1,281,106 $478,536 $289,781 $415,773 $57,418 $2,522,614 
Special Mention126,535 48 58,899 723 186,211 
Substandard46,158 78,580 57,710 55,674 223 238,345 
Doubtful
Loss
Total Portfolio Loans$1,453,799 $557,164 $406,390 $472,170 $57,647 $2,947,170 
Performing$1,431,908 $556,708 $401,059 $468,035 $57,463 $2,915,173 
Nonperforming21,891 456 5,331 4,135 184 31,997 
Total Portfolio Loans$1,453,799 $557,164 $406,390 $472,170 $57,647 $2,947,170 
The following tables present the balancesactivity in the ALL andACL for the recorded investment in the loan balances based on impairment method as of December 31, 2020:periods presented:
December 31, 2020
(Dollars in Thousands)Commercial
Real Estate
Commercial
and
Industrial
ConstructionResidential
Mortgage
Other
Consumer
Total
Allowance for Loan Losses:
Individually Evaluated for Impairment$13,773 $$1,477 $$$15,250 
Collectively Evaluated for Impairment22,655 5,064 6,527 2,099 2,479 38,824 
Total Allowance for Loan Losses$36,428 $5,064 $8,004 $2,099 $2,479 $54,074 
Total Portfolio Loans:
Individually Evaluated for Impairment$27,666 $$56,987 $50,618 $$135,271 
Collectively Evaluated for Impairment1,426,133 557,164 349,403 421,552 57,647 2,811,899 
Total Portfolio Loans$1,453,799 $557,164 $406,390 $472,170 $57,647 $2,947,170 
Three Months Ended September 30, 2023
(Dollars in Thousands)Commercial Real EstateCommercial and IndustrialResidential MortgageOther ConsumerConstructionOtherTotal Loans
Allowance for Credit Losses on Loans:
Balance at Beginning of Period$19,144$3,293 $10,386$1,058$6,603$53,660$94,144 
Provision (Recovery) for Credit Losses on Loans346 (256)356 515 144 — 1,105 
Charge-offs— (50)(133)(731)— — (914)
Recoveries— — 10 129 — — 139 
Net (Charge-offs)/Recoveries (50)(123)(602)  (775)
Balance at End of Period$19,490 $2,987 $10,619 $971 $6,747 $53,660 $94,474 
The recorded investment in loans excludes accrued interest receivable. Individually evaluated loans do not include certain TDR loans which are less than $1.0 million. The following table includes the recorded investment and unpaid principal balance for impaired loans with the associated allowance, if applicable, at December 31, 2020.
Nine Months Ended September 30, 2023
(Dollars in Thousands)Commercial Real EstateCommercial and IndustrialResidential MortgageOther ConsumerConstructionOtherTotal Loans
Allowance for Credit Losses on Loans:
Balance at Beginning of Period$17,992$3,980 $8,891$1,329$6,942$54,718$93,852 
Provision (Recovery) for Credit Losses on Loans1,498 (947)1,919 1,346 (153)(1,058)2,605 
Charge-offs— (51)(203)(2,039)(42)— (2,335)
Recoveries— 12 335 — — 352 
Net (Charge-offs)/Recoveries (46)(191)(1,704)(42) (1,983)
Balance at End of Period$19,490 $2,987 $10,619 $971 $6,747 $53,660 $94,474 
(Dollars in Thousands)Unpaid
Principal
Balance
Recorded
Balance
Specific
Reserve
Loans without a Specific Valuation Allowance
Commercial Real Estate$3,236 $3,236 $— 
Construction55,248 55,248 — 
Residential Mortgages50,618 50,618 — 
Loans with a Specific Valuation Allowance
Commercial Real Estate24,430 24,430 13,773 
Commercial & Industrial
Construction1,739 1,739 1,477 
Total by Category
Commercial Real Estate27,666 27,666 13,773 
Commercial & Industrial
Construction56,987 56,987 1,477 
Residential Mortgages50,618 50,618 
Total Impaired Loans$135,271 $135,271 $15,250 
Three Months Ended September 30, 2022
(Dollars in Thousands)Commercial Real EstateCommercial and IndustrialResidential MortgageOther ConsumerConstructionOtherTotal Loans
Allowance for Credit Losses on Loans:
Balance at Beginning of Period$17,808 $5,688 $5,155 $1,719 $6,832 $60,779 $97,981 
(Recovery) Provision for Credit Losses on Loans(433)1,542 466 206 1,856 (3,714)(77)
Charge-offs— (3,432)— (418)— — (3,850)
Recoveries— — 109 — — 110 
Net (Charge-offs)/Recoveries (3,432)1 (309)  (3,740)
Balance at End of Period$17,375 $3,798 $5,622 $1,616 $8,688 $57,065 $94,164 
Nine Months Ended September 30, 2022
(Dollars in Thousands)Commercial Real EstateCommercial and IndustrialResidential MortgageOther ConsumerConstructionOtherTotal Loans
Allowance for Credit Losses on Loans:
Balance at Beginning of Period$17,297 $4,111 $4,368 $1,493 $6,939 $61,731 $95,939 
Provision (Recovery) for Credit Losses on Loans78 3,118 1,202 1,035 1,600 (4,666)2,367 
Charge-offs— (3,432)(45)(1,244)— — (4,721)
Recoveries— 97 332 149 — 579 
Net (Charge-offs)/Recoveries (3,431)52 (912)149  (4,142)
Balance at End of Period$17,375 $3,798 $5,622 $1,616 $8,688 $57,065 $94,164 
2624

Table of Contents
CARTER BANKSHARES, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
NOTE 5 – ALLOWANCE FOR CREDIT LOSSES (continued)
The following table presents average recorded investment and interest income recognized on individually evaluated loans for the three months ended March 31, 2020:
Three Months Ended March 31, 2020
(Dollars in Thousands)Average
Investment
on Individually Evaluated
Loans
Interest
Income
Recognized
Loans without a Specific Valuation Allowance
Commercial Real Estate$3,992 $32 
Construction58,104 413 
Residential Mortgages52,315 620 
Loans with a Specific Valuation Allowance
Commercial Real Estate28,748 
Commercial & Industrial340 
Construction870 
Total by Category
Commercial Real Estate32,740 32 
Commercial & Industrial340 
Construction58,974 413 
Residential Mortgages52,315 620 
Total Individually Evaluated Loans$144,369 $1,065 

NOTE 6 – FAIR VALUE MEASUREMENTS
The Company uses fair value measurements when recording and disclosing certain financial assets and liabilities. Securities available-for-sale and derivative financial instruments are recorded at fair value on a recurring basis. Additionally, from time to time, we may be required to record other assets at fair value on a nonrecurring basis, such as loans held-for-sale, individually evaluated loans, OREO, and certain other assets.
Fair value is the price that would be received to sell an asset or paid to transfer a liability in the principal or most advantageous market in an orderly transaction between market participants at the measurement date. An orderly transaction is a transaction that assumes exposure to the market for a period prior to the measurement date to allow for marketing activities that are usual and customary for transactions involving such assets or liabilities; it is not a forced transaction. In determining fair value, we use various valuation approaches, including market, income and cost approaches. The fair value standard establishes a hierarchy for inputs used in measuring fair value that maximizes the use of observable inputs and minimizes the use of unobservable inputs by requiring that observable inputs be used when available. Observable inputs are inputs that market participants would use in pricing an asset or liability, which are developed based on market data we have obtained from independent sources. Unobservable inputs reflect our estimates of assumptions that market participants would use in pricing an asset or liability, which are developed based on the best information available in the circumstances.
The fair value hierarchy gives the highest priority to unadjusted quoted market prices in active markets for identical assets or liabilities (Level 1 measurement) and the lowest priority to unobservable inputs (Level 3 measurement). There are three levels of inputs that may be used to measure fair values:
Level 1: Quoted prices (unadjusted) for identical assets or liabilities in active markets that an entity has the ability to access as of the measurement date, or observable inputs.
Level 2: Significant other observable inputs other than Level 1 prices, such as quoted prices for similar assets or liabilities, quoted prices in markets that are not active, and other inputs that are observable or can be corroborated by observable market data.
Level 3: Significant unobservable inputs that reflect an entity’s own assumptions about the assumptions that market participants would use in pricing an asset or liability.
A financial instrument’s level within the fair value hierarchy is based on the lowest level of input that is significant to the fair value measurement. We recognize transfers between any of the fair value hierarchy levels at the end of the reporting period in which the transfer occurred.
27

Table of Contents
CARTER BANKSHARES, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
NOTE 6 – FAIR VALUE MEASUREMENTS (continued)
The following are descriptions of the valuation methodologies that we usethe Company uses for financial instruments recorded at fair value on either a recurring or nonrecurring basis.
Recurring Basis
Securities Available-for-Sale: The fair values of securities available-for-sale are determined by obtaining quoted prices on nationally recognized securities exchanges, if available. This valuation method is classified as Level 1 in the fair value hierarchy. For securities where quoted prices are not available, fair values are calculated on market prices of similar securities, or matrix pricing, which is a mathematical technique, used widely in the industry to value debt securities without relying exclusively on quoted prices for the specific securities but rather by relying on the securities’ relationship to other benchmark quoted securities. Matrix pricing relies on the securities’ relationship to similarly traded securities, benchmark curves, and the benchmarking of like securities. Matrix pricing utilizes observable market inputs such as benchmark yields, reported trades, broker/dealer quotes, issuer spreads, two-sided markets, benchmark securities, bids, offers, reference data, and industry and economic events. In instances where broker quotes are used, these quotes are obtained from market makers or broker-dealers recognized to be market participants. This valuation method is classified as Level 2 in the fair value hierarchy. For securities where quoted prices or market prices of similar securities are not available, fair values are calculated using discounted cash flows or other market indicators. This valuation method is classified as Level 3 in the fair value hierarchy.
Derivative Financial Instruments and Hedging Activities:The Company uses derivative instruments such as interest rate swaps for commercial loans with our customers. Upon entering into swaps with the borrower, the Company entered into
25

Table of Contents
CARTER BANKSHARES, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
NOTE 6 – FAIR VALUE MEASUREMENTS (continued)
offsetting positions with counterparties to minimize risk to the Company. The back-to-back swaps qualify as derivatives, but are not designated as hedging instruments. Interest rate swap contracts involve the risk of dealing with borrower and counterparties and their ability to meet contractual terms. We calculate the fair value for derivatives using accepted valuation techniques, including discounted cash flow analysis on the expected cash flows of each derivative. Each valuation considers the contractual terms of the derivative, including the period to maturity, and uses observable market-based inputs, such as interest rate curves and implied volatilities. When the fair value of a derivative instrument contract is positive, this generally indicates that the counterparty or customer owes the Company, and results in credit risk to the Company. When the fair value of a derivative instrument contract is negative, the Company owes the customer or counterparty, and, therefore, has no risk. Accordingly, interest rate swaps for commercial loans are classified as Level 2.
The Company also enters into commitments to originate mortgage loans whereby the interest rate on the loan is determined prior to funding (rate lock commitments). Rate lock commitments on mortgage loans to be held-for-sale are considered to be derivatives. The period of time between issuance of a loan commitment and closing and sale of the loan generally ranges from 15 to 90 days. The Company protects itself from changes in interest rates through the use of best efforts forward delivery commitments, whereby the Company commits to sell a loan at the time the borrower commits to an interest rate with the intent that the buyer has assumed interest rate risk on rate lock commitments duesdue to changes in interest rates.
Nonrecurring Basis
Individually Evaluated Loans
Loans:Individually evaluated loans with an outstanding balancecommitments greater than or equal to $1.0 million are evaluated for potential specific reserves and adjusted, if a shortfall exists, to fair value less costs to sell. Fair value is measured based on the value of the underlying collateral securing the loan if repayment is expected solely from the sale or operation of the collateral or present value of estimated future cash flows discounted at the loan’s contractual interest rate if the loan is not determined to be collateral dependent. All loans with a specific reserve are classified as Level 3 in the fair value hierarchy.
Fair value for individually evaluated loans is determined using several methods. Generally, the fair value of real estate is determined based on appraisals by qualified licensed appraisers. These appraisals may utilize a single valuation approach or a combination of approaches including comparable sales and the income approach. Adjustments are routinely made in the appraisal process by the appraisers to adjust for differences between the comparable sales and income data available. These routine adjustments are made to adjust the value of a specific property relative to comparable properties for variations in qualities such as location, size, and income production capacity relative to the subject property of the appraisal. Such adjustments are typically significant and result in a Level 3 classification of the inputs for determining fair value. Alternative methodologies utilize various discounted cash flow assumptions in the alternative modeling through a variety of scenarios.
Subsequent to the initial impairment date, existing individually evaluated loans are reevaluated quarterly for additional impairment and adjustments to fair value less costs to sell are made, where appropriate. For individually evaluated loans, the first stage of our impairment analysis involves inspection of the property in question to affirm the condition has not deteriorated since the previous impairment analysis date. Management also engages in conversations with local real estate professionals and market participants to determine the likely marketing time and value range for the property. The second stage involves an
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CARTER BANKSHARES, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
NOTE 6 – FAIR VALUE MEASUREMENTS (continued)
assessment of current trends in the regional market. After thorough consideration of these factors, management will order a new appraisal.
For non-individually evaluated loans, the fair value is determined by updating the present value of estimated future cash flows using the loan’s existing rate to reflect the payment schedule for the remaining life of the loan.
OREO
OREO is evaluated at the time of acquisition and is recorded at fair value as determined by an appraisal or evaluation, less costs to sell. After acquisition, most OREO assets are revalued every twelve months, or more frequently when deemed necessary by management based upon changes in market or collateral conditions. For smaller OREO assets with existing carrying values less than $0.5 million, management may elect to re-value the assets, at minimum, once every twenty-four months based on the size of the exposure. Fair value, when recorded, is generally based upon appraisals by approved, independent state certified appraisers. Appraisals on OREO may be discounted based on our historical knowledge, changes in market conditions from the time of appraisal or other information available to us. OREO and other repossessed assets marked to fair value are classified as Level 3. At March 31, 2021 ourSeptember 30, 2023 OREO assets were in compliance with the OREO policy as set forth above, and substantially all of the assets were listed for sale with credible third-party real estate brokers.
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CARTER BANKSHARES, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
NOTE 6 – FAIR VALUE MEASUREMENTS (continued)
Financial assets measured at fair value on a recurring basis are summarized below for the periods presented:
March 31, 2021September 30, 2023
(Dollars in Thousands)(Dollars in Thousands)Carrying
Value
Quoted Prices in
Active Markets for
Identical Assets
(Level 1)
Significant Other
Observable Inputs
(Level 2)
Significant
Unobservable Inputs
(Level 3)
(Dollars in Thousands)Carrying
Value
Quoted Prices in
Active Markets for
Identical Assets
(Level 1)
Significant Other
Observable Inputs
(Level 2)
Significant
Unobservable Inputs
(Level 3)
AssetsAssetsAssets
Securities Available-for-Sale$780,032 $$769,762 $10,270 
Securities Available-for-Sale:Securities Available-for-Sale:
U.S. Treasury SecuritiesU.S. Treasury Securities$13,104 $13,104 $— $— 
U.S. Government Agency SecuritiesU.S. Government Agency Securities47,742 — 47,742 — 
Residential Mortgage-Backed SecuritiesResidential Mortgage-Backed Securities97,562 — 97,562 — 
Commercial Mortgage-Backed SecuritiesCommercial Mortgage-Backed Securities33,328 — 33,328 — 
Other Commercial Mortgage-Backed SecuritiesOther Commercial Mortgage-Backed Securities21,104 — 21,104 — 
Asset Backed SecuritiesAsset Backed Securities137,075 — 137,075 — 
Collateralized Mortgage ObligationsCollateralized Mortgage Obligations163,306 — 163,306 — 
States and Political SubdivisionsStates and Political Subdivisions222,644 — 222,644 — 
Corporate NotesCorporate Notes57,524 — 50,113 7,411 
Total Securities Available-for-SaleTotal Securities Available-for-Sale793,389 13,104 772,874 7,411 
DerivativesDerivatives3,295 3,295 Derivatives25,296 — 25,296 — 
TotalTotal$783,327 $0 $773,057 $10,270 Total$818,685 $13,104 $798,170 $7,411 
LiabilitiesLiabilitiesLiabilities
DerivativesDerivatives$3,129 $$3,129 $Derivatives$24,775 $— $24,775 $— 
TotalTotal$3,129 $0 $3,129 $0 Total$24,775 $ $24,775 $ 
December 31, 2020
(Dollars in Thousands)Carrying
Value
Quoted Prices in
Active Markets for
Identical Assets
(Level 1)
Significant Other
Observable Inputs
(Level 2)
Significant
Unobservable Inputs
(Level 3)
Assets
Securities Available-for-Sale$778,679 $$768,316 $10,363 
Derivatives4,493 4,493 
Total$783,172 $0 $772,809 $10,363 
Liabilities
Derivatives$4,756 $$4,756 $
Total$4,756 $0 $4,756 $0 
There were no transfers between Level 1 and Level 2 during the quarter ended March 31, 2021 or the year ended December 31, 2020.
December 31, 2022
(Dollars in Thousands)Carrying
Value
Quoted Prices in
Active Markets for
Identical Assets
(Level 1)
Significant Other
Observable Inputs
(Level 2)
Significant
Unobservable Inputs
(Level 3)
Assets
Securities Available-for-Sale:
U.S. Treasury Securities$17,866 $17,866 $— $— 
U.S. Government Agency Securities49,764 — 49,764 — 
Residential Mortgage-Backed Securities103,685 — 103,685 — 
Commercial Mortgage-Backed Securities34,675 — 34,675 — 
Other Commercial Mortgage-Backed Securities22,399 2,538 19,861 — 
Asset Backed Securities141,383 4,996 136,387 — 
Collateralized Mortgage Obligations176,622 — 176,622 — 
States and Political Subdivisions228,146 — 228,146 — 
Corporate Notes61,733 — 54,216 7,517 
Total Securities Available-for-Sale836,273 25,400 803,356 7,517 
Derivatives22,974 — 22,974 — 
Total$859,247 $25,400 $826,330 $7,517 
Liabilities
Derivatives$22,543 $— $22,543 $— 
Total$22,543 $ $22,543 $ 
We have invested in subordinated debt of other financial institutions. We have 2two securities of $5.0totaling $7.4 million each that are considered to be Level 3 securities at March 31, 2021September 30, 2023 and December 31, 2020. The change in the fair value of Level 3 securities available-for-sale from $10.4total $7.5 million at December 31, 2020 to $10.3 million at March 31, 2021 is attributable to the calculated change in fair value as further detailed below.2022. The Level 3 fair value is benchmarked to other securities that have observable market values in Level 2 using comparable financial ratio analysis specific to the industry in which the underlying company operates. The underwriting includes considerations of capital adequacy, asset quality trends, management’s ability to continue efficient and profitable operations, and the institution’s core earnings ability, liquidity management platform and current on and off balanceoff-balance sheet interest rate risk exposures.
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CARTER BANKSHARES, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
NOTE 6 – FAIR VALUE MEASUREMENTS (continued)
Financial assets measured at fair value on a nonrecurring basis are summarized below for the periods presented:
March 31, 2021September 30, 2023
(Dollars in Thousands)(Dollars in Thousands)Level 1Level 2Level 3Fair Value(Dollars in Thousands)Level 1Level 2Level 3Fair Value
OREOOREO$$$14,031 $14,031 OREO$— $— $3,765 $3,765 
Individually Evaluated LoansIndividually Evaluated Loans$$$10,810 $10,810 Individually Evaluated Loans$— $— $— $— 
December 31, 2020December 31, 2022
(Dollars in Thousands)(Dollars in Thousands)Level 1Level 2Level 3Fair Value(Dollars in Thousands)Level 1Level 2Level 3Fair Value
OREOOREO$$$15,722 $15,722 OREO$— $— $8,393 $8,393 
Impaired Loans$$$10,919 $10,919 
Individually Evaluated LoansIndividually Evaluated Loans$— $— $2,649 $2,649 
The Company had no individually evaluated loans measured at fair value on a nonrecurring basis as of September 30, 2023. Individually evaluated loans had a net carrying amount of $10.8$2.6 million at MarchDecember 31, 20212022 with a valuation allowance of $15.0 million, resulting in a $0.3 million decrease in provision for credit losses for the three months ended March 31, 2021. Impaired loans had$0.7 million. The Company’s largest lending relationship is classified as an individually evaluated loan with a net carrying amount totaling $248.3 million. The Company utilized various cash flow assumptions in the alternative modeling, instead of $10.9 million at December 31, 2020 withfair value, which resulted in a valuation allowance of $15.3$53.6 million resulting in a $9.1 million increase in provision for credit losses for the year ended December 31, 2020.at September 30, 2023.
OREO, which is measured at the lower of carrying or fair value less costs to sell, had a net carrying amount of $14.0$3.8 million as of March 31, 2021,September 30, 2023, compared with $15.7$8.4 million at December 31, 2020, respectively. Write-downs of $0.12022, primarily due to sales and payments. There were $0.9 million werewrite-downs recorded on OREO for the threenine months ended March 31, 2021 compared to $0.1September 30, 2023 and $0.6 million for the same periodperiods in 2020.2022.
The following table summarizes the Company’s assets that were measured at fair value on a nonrecurring basis for the periods presented:
March 31, 2021
(Dollars in Thousands)Fair
Value
Valuation
Technique
Unobservable
Inputs
Weighted
Range
Average
Assets
Individually Evaluated Loans$1,163 Discounted AppraisalsEstimated Selling Costs43.0 %43.0 %
Individually Evaluated Loans9,401 Discounted AppraisalsEstimated Selling Costs & Qualitative Adjustments12.0 – 50.0%33.1 %
Individually Evaluated Loans246 Discounted AppraisalsEstimated Selling Costs23.3 %23.3 %
Total Individually Evaluated Loans$10,810 
Other Real Estate Owned$10,984 AppraisalsEstimated Selling Costs6.0 – 10.0%6.5 %
Other Real Estate Owned1,145 Discounted Cash FlowDiscount Rate6.3 %6.3 %
Other Real Estate Owned1,470 Internal ValuationsEstimated Selling Costs5.0 %5.0 %
Other Real Estate Owned432 Discounted Internal ValuationsManagement’s Discount & Estimated Selling Costs50.7 – 73.5%65.5 %
Total Other Real Estate Owned$14,031 
September 30, 2023
(Dollars in Thousands)Fair
Value
Valuation
Technique
Unobservable
Inputs
Weighted
Range
Average
Assets
OREO$1,683 AppraisalsEstimated Selling Costs10.0 %10.0 %
OREO1,939 Discounted Internal ValuationsManagement's Subject Discount0.0% - 23.6%11.9 %
OREO143 Internal ValuationsEstimated Selling Costs5.0 %5.0 %
Total OREO$3,765 
December 31, 2020
(Dollars in Thousands)Fair
Value
Valuation
Technique
Unobservable
Inputs
Weighted
Range
Average
Assets
Impaired Loans$1,163 Discounted AppraisalsEstimated Selling Costs43.0 %43.0 %
Impaired Loans9,494 Discounted AppraisalsEstimated Selling Costs & Qualitative Adjustments12.0 – 50.0%33.2 %
Impaired Loans262 Discounted AppraisalsEstimated Selling Costs20.9 %20.9 %
Total Impaired Loans$10,919 
Other Real Estate Owned$11,972 AppraisalsEstimated Selling Costs6.0 – 10.0%6.5 %
Other Real Estate Owned1,260 Discounted Cash FlowDiscount Rate6.3 %6.3 %
Other Real Estate Owned1,583 Internal ValuationsEstimated Selling Costs5.0 %5.0 %
Other Real Estate Owned907 Discounted Internal ValuationsManagement’s Discount & Estimated Selling Costs33.7 – 73.5%55.5 %
Total Other Real Estate Owned$15,722 
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CARTER BANKSHARES, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
NOTE 6 – FAIR VALUE MEASUREMENTS (continued)
December 31, 2022
(Dollars in Thousands)Fair
Value
Valuation
Technique
Unobservable
Inputs
Weighted
Range
Average
Assets
Individually Evaluated Loans$858 Discounted Internal ValuationsManagement's Discount & Estimated Selling Costs14.2 %14.2 %
Individually Evaluated Loans$1,791 Discounted AppraisalsEstimated Selling Costs6.0 %6.0 %
Total Individually Evaluated Loans$2,649 
OREO$7,323 AppraisalsEstimated Selling Costs10.0 %10.0 %
OREO143 Internal ValuationsEstimated Selling Costs5.0 %5.0 %
OREO927 Discounted Internal ValuationsManagement’s Discount & Estimated Selling Costs0.0% - 5.0%0.7 %
Total OREO$8,393 
A baseline discount rate has been established for impairment measurement. This baseline discount rate was back tested against historical OREO sales, andand; therefore, represents an average recovery rate based on the transaction sizes and asset types in the population examined. Management considers the unique attributes and characteristics of each specific impairedindividually evaluated loan and may use judgementjudgment to adjust the baseline discount rate when appropriate.
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CARTER BANKSHARES, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
NOTE 6 – FAIR VALUE MEASUREMENTS (continued)
The carrying values and estimated fair values of our financial instruments at March 31, 2021September 30, 2023 and December 31, 20202022 are presented in the following tables. Fair values for March 31, 2021September 30, 2023 and December 31, 20202022 are estimated under the exit price notion in accordance with ASU 2016-01, “Recognition and Measurement of Financial Assets and Financial Liabilities.”
GAAP requires disclosure of fair value information about financial instruments carried at book value on the consolidated balance sheet. inConsolidated Balance Sheet. In cases where quoted market prices are not available, fair values are based on estimates using present valevalue or other valuation techniques. Those techniques are significantly affected by the assumptions used, including the discount rate and estimates of future cash flows. In that regard, the derived fair value estimates cannot be substantiated by comparison to independent markets and, in many cases, could not be realized in immediate settlement of the instruments. Accordingly, the aggregate fair value amounts presented do not represent the underlying value of the Company.
Fair Value Measurements at March 31, 2021
(Dollars in Thousands)Carrying ValueLevel 1Level 2Level 3Total
Financial Assets:
Cash and Cash Equivalents$219,154 $42,899 $176,255 $$219,154 
Securities Available-for-Sale780,032 769,762 10,270 780,032 
Loans Held-for-Sale32,737 32,737 32,737 
Portfolio Loans, net2,855,003 2,813,058 2,813,058 
Loans Held-for-Sale in Connection with Sale of Bank Branches, at the lower cost or fair value9,423 9,423 9,423 
Federal Home Loan Bank Stock, at Cost3,215 NANA
Other Assets- Interest Rate Derivatives3,295 3,295 3,295 
Accrued Interest Receivable31,737 2,833 28,904 31,737 
Financial Liabilities:
Deposits$3,609,956 $733,291 $1,354,155 $1,546,852 $3,634,298 
Deposits Held for Assumption in Connection with Sale of Bank Branches81,565 9,010 20,166 52,389 81,565 
Other Liabilities- Interest Rate Derivatives3,129 3,129 3,129 
FHLB Borrowings30,000 30,249 30,249 
Accrued Interest Payable1,893 1,893 1,893 
 Fair Value Measurements at December 31, 2020Fair Value Measurements at September 30, 2023
(Dollars in Thousands)(Dollars in Thousands)Carrying ValueLevel 1Level 2Level 3Total(Dollars in Thousands)Carrying ValueLevel 1Level 2Level 3Total
Financial Assets:Financial Assets:Financial Assets:
Cash and Cash EquivalentsCash and Cash Equivalents$241,942 $38,535 $203,407 $$241,942 Cash and Cash Equivalents$55,398 $37,960 $17,438 $— $55,398 
Securities Available-for-SaleSecurities Available-for-Sale778,679 768,316 10,363 778,679 Securities Available-for-Sale793,389 13,104 772,874 7,411 793,389 
Loans Held-for-Sale25,437 25,437 25,437 
Portfolio Loans, netPortfolio Loans, net2,893,096 2,854,244 2,854,244 Portfolio Loans, net3,316,466 — — 3,208,543 3,208,543 
Loans Held-for-Sale in Connection with Sale of Bank Branches, at the lower cost or fair value9,835 9,835 9,835 
Federal Home Loan Bank Stock, at CostFederal Home Loan Bank Stock, at Cost5,093 NANAFederal Home Loan Bank Stock, at Cost27,361 — — NANA
Other Assets- Interest Rate DerivativesOther Assets- Interest Rate Derivatives4,493 4,493 4,493 Other Assets- Interest Rate Derivatives25,296 — 25,296 — 25,296 
Accrued Interest ReceivableAccrued Interest Receivable32,157 2,887 29,270 32,157 Accrued Interest Receivable17,713 39 5,401 12,273 17,713 
Financial Liabilities:Financial Liabilities:Financial Liabilities:
DepositsDeposits$3,599,911 $699,229 $1,285,912 $1,640,587 $3,625,728 Deposits$3,556,189 $661,454 $1,383,181 $1,515,311 $3,559,946 
Deposits Held for Assumption in Connection with Sale of Bank Branches84,717 9,506 18,699 56,512 84,717 
Other Liabilities- Interest Rate DerivativesOther Liabilities- Interest Rate Derivatives4,756 4,756 4,756 Other Liabilities- Interest Rate Derivatives24,775 — 24,775 — 24,775 
FHLB BorrowingsFHLB Borrowings35,000 35,461 35,461 FHLB Borrowings514,135 — — 512,282 512,282 
Accrued Interest PayableAccrued Interest Payable2,131 2,131 2,131 Accrued Interest Payable6,930 — — 6,930 6,930 
 Fair Value Measurements at December 31, 2022
(Dollars in Thousands)Carrying ValueLevel 1Level 2Level 3Total
Financial Assets:
Cash and Cash Equivalents$46,869 $42,364 $4,505 $— $46,869 
Securities Available-for-Sale836,273 25,400 803,356 7,517 836,273 
Portfolio Loans, net3,055,061 — — 2,955,489 2,955,489 
Federal Home Loan Bank Stock, at Cost9,740 — — NANA
Other Assets- Interest Rate Derivatives22,974 — 22,974 — 22,974 
Accrued Interest Receivable19,346 138 4,903 14,305 19,346 
Financial Liabilities:
Deposits$3,630,333 $703,334 $1,665,473 $1,264,659 $3,633,466 
Other Liabilities- Interest Rate Derivatives22,543 — 22,543 — 22,543 
FHLB Borrowings180,550 — — 180,569 180,569 
Federal Funds Purchased17,870 — 17,870 — 17,870 
Accrued Interest Payable2,294 — — 2,294 2,294 
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CARTER BANKSHARES, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
NOTE 7 – DERIVATIVE INSTRUMENTS AND HEDGING ACTIVITIES
In accordance with applicable accounting guidance for derivatives and hedging, all derivatives are recognized as either assets or liabilities on the Consolidated Balance Sheet at fair value. Interest rate swaps are contracts in which a series of interest rate flows (fixed and variable) are exchanged over a prescribed period. The notional amounts on which the interest payments are based are not exchanged. These derivative positions relate to transactions in which the Company enters into an interest rate swap with a commercial customer while at the same time entering into an offsetting interest rate swap with another financial institution, or counterparty. In connection with each transaction, the Company originates a floating rate loan to the customer at a notional amount. In turn, the customer contracts with the counterparty to swap the stream of cash flows associated with the floating interest rate loan with the Company for a stream of fixed interest rate cash flows based on the same notional amount as the Company’s loan. The transaction allows the customer to effectively convert a variable rate loan to a fixed rate loan with the Company receiving a variable rate. These agreements could have floors or caps on the contracted interest rates.
Pursuant to agreements with various financial institutions, the Company may receive collateral or may be required to post collateral based upon mark-to-market positions. Beyond unsecured threshold levels, collateral in the form of cash or securities may be made available to counterparties of interest rate swap transactions. Based upon current positions and related future collateral requirements relating to them, management believes any effect on our cash flow or liquidity position to be immaterial.
Derivatives contain an element of credit risk, the possibility that the Company will incur a loss because a counterparty, which may be a financial institution or a customer, fails to meet its contractual obligations. All derivative contracts with financial institutions may be executed only with counterparties approved by the Asset and Liability Committee (“ALCO”) and all derivatives with customers are approved by a team of qualified members from senior management who have been trained to understand the risk associated with interest rate swaps and have past industry experience. Interest rate swaps are considered derivatives but are not accounted for using hedge accounting. As such, changes in the estimated fair value of the derivatives are recorded in current earnings in the Consolidated Statements of Income.
The following table indicates the amounts representing the fair value of derivative assets and derivative liabilities forat the periodsdates presented:
Fair Values of Derivative Instruments
Asset Derivatives (Included in Other Assets)
Fair Value of Derivative Assets
(Included in Other Assets)
March 31, 2021December 31, 2020September 30, 2023December 31, 2022
(Dollars in Thousands)(Dollars in Thousands)Number of TransactionsNotional AmountFair ValueNumber of TransactionsNotional AmountFair Value(Dollars in Thousands)Number of TransactionsNotional AmountFair ValueNumber of TransactionsNotional AmountFair Value
Derivatives not Designated as Hedging InstrumentsDerivatives not Designated as Hedging InstrumentsDerivatives not Designated as Hedging Instruments
Interest Rate Lock Commitments – Mortgage LoansInterest Rate Lock Commitments – Mortgage Loans0$$1$151 $Interest Rate Lock Commitments – Mortgage Loans6$899 $1$200 $
Interest Rate Swap Contracts – Commercial LoansInterest Rate Swap Contracts – Commercial Loans44268,708 3,295 38255,572 4,493 Interest Rate Swap Contracts – Commercial Loans58390,408 25,291 62432,984 22,973 
Total Derivatives not Designated as Hedging InstrumentsTotal Derivatives not Designated as Hedging Instruments44$268,708 $3,295 39$255,723 $4,493 Total Derivatives not Designated as Hedging Instruments64$391,307 $25,296 63$433,184 $22,974 
Fair Values of Derivative Instruments
Liability Derivatives (Included in Other Liabilities)
Fair Value of Derivative Liabilities
(Included in Other Liabilities)
March 31, 2021December 31, 2020September 30, 2023December 31, 2022
(Dollars in Thousands)(Dollars in Thousands)Number of TransactionsNotional AmountFair ValueNumber of TransactionsNotional AmountFair Value(Dollars in Thousands)Number of TransactionsNotional AmountFair ValueNumber of TransactionsNotional AmountFair Value
Derivatives not Designated as Hedging InstrumentsDerivatives not Designated as Hedging InstrumentsDerivatives not Designated as Hedging Instruments
Forward Sale Contracts – Mortgage LoansForward Sale Contracts – Mortgage Loans0$$1$151 $Forward Sale Contracts – Mortgage Loans6$899 $1$200 $
Interest Rate Swap Contracts – Commercial LoansInterest Rate Swap Contracts – Commercial Loans44268,708 3,129 38255,572 4,756 Interest Rate Swap Contracts – Commercial Loans58390,408 24,770 62432,984 22,542 
Total Derivatives not Designated as Hedging InstrumentsTotal Derivatives not Designated as Hedging Instruments44$268,708 $3,129 39$255,723 $4,756 Total Derivatives not Designated as Hedging Instruments64$391,307 $24,775 63$433,184 $22,543 
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CARTER BANKSHARES, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
NOTE 7 – DERIVATIVE INSTRUMENTS AND HEDGING ACTIVITIES – (continued)
The following table indicates the income (loss) recognized in income on derivatives for the periods presented:
For the Three Months Ended March 31,Three Months Ended September 30,Nine Months Ended September 30,
(Dollars in Thousands)(Dollars in Thousands)20212020(Dollars in Thousands)2023202220232022
Derivatives not Designated as Hedging InstrumentsDerivatives not Designated as Hedging InstrumentsDerivatives not Designated as Hedging Instruments
Interest Rate Lock Commitments – Mortgage LoansInterest Rate Lock Commitments – Mortgage Loans$$11 Interest Rate Lock Commitments – Mortgage Loans$(1)$$$20 
Forward Sale Contracts – Mortgage LoansForward Sale Contracts – Mortgage Loans(11)Forward Sale Contracts – Mortgage Loans(2)(4)(20)
Interest Rate Swap Contracts – Commercial LoansInterest Rate Swap Contracts – Commercial Loans429 (91)Interest Rate Swap Contracts – Commercial Loans234 295 90 738 
Total Derivative Income (Loss)$429 $(91)
Total Derivative IncomeTotal Derivative Income$234 $295 $90 $738 

Presenting offsetting derivatives that are subject to legally enforceable netting arrangements with the same party is permitted. For example, we may have a derivative asset and a derivative liability with the same counterparty to a swap transaction and are permitted to offset the asset position and the liability position resulting in a net presentation.
The following table indicates the gross amounts of commercial loan swap derivative assets and derivative liabilities, the amounts offset and the carrying values in the Consolidated Balance Sheets at the dates presented:
Asset Derivatives (Included in Other Assets)Liability Derivatives (Included in Other Liabilities)Derivative Assets
(Included in Other Assets)
Derivative Liabilities
(Included in Other Liabilities)
(Dollars in Thousands)(Dollars in Thousands)March 31,
2021
December 31,
2020
March 31,
2021
December 31,
2020
(Dollars in Thousands)September 30,
2023
December 31,
2022
September 30,
2023
December 31,
2022
Derivatives not Designated as Hedging InstrumentsDerivatives not Designated as Hedging InstrumentsDerivatives not Designated as Hedging Instruments
Gross Amounts RecognizedGross Amounts Recognized$3,295 $4,493 $3,129 $4,756 Gross Amounts Recognized$25,291 $22,973 $24,770 $22,542 
Gross Amounts OffsetGross Amounts OffsetGross Amounts Offset— — — — 
Net Amounts Presented in the Consolidated Balance SheetsNet Amounts Presented in the Consolidated Balance Sheets3,295 4,493 3,129 4,756 Net Amounts Presented in the Consolidated Balance Sheets25,291 22,973 24,770 22,542 
Gross Amounts Not Offset (1)
Gross Amounts Not Offset (1)
(3,390)(5,220)
Gross Amounts Not Offset (1)
— — — — 
Net AmountNet Amount$3,295 $4,493 $(261)$(464)Net Amount$25,291 $22,973 $24,770 $22,542 
(1)Amounts represent collateral posted
NOTE 8 – DEPOSITS
The following table presents the composition of deposits at the dates presented:
(Dollars in Thousands)September 30, 2023December 31, 2022
Noninterest-Bearing Demand$661,454 $703,334 
Interest-Bearing Demand469,904 496,948 
Money Market426,172 484,238 
Savings487,105 684,287 
Certificates of Deposits1,511,554 1,261,526 
Total$3,556,189 $3,630,333 
All deposit accounts are insured by the Federal Deposit Insurance Corporation (“FDIC”) up to the maximum amount allowed by law. The Dodd-Frank Wall Street Reform and Consumer Protection Act, signed into law on July 21, 2010, made permanent the $250,000 limit for federal deposit insurance and the periods presented.coverage limit applies per depositor, per insured depository institution for each account ownership. Certificates of deposits that exceed the FDIC Insurance limit at September 30, 2023 and December 31, 2022 were $248.9 million and $159.0 million, respectively.
At September 30, 2023 and December 31, 2022, total brokered deposits (excluding the CDARS and ICS two-way) were $20.0 million and zero, respectively.
Certificates of Deposit maturing as of the date presented:
(Dollars in Thousands)September 30, 2023
3 Months or Less$217,569 
Over 3 Months through 12 Months765,980 
Over 1 Year Through 3 Years456,579 
Over 3 Years71,426 
Total$1,511,554
31


Overdrafts reclassified to loans were $0.2 million at September 30, 2023 and $0.3 million at December 31, 2022.

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CARTER BANKSHARES, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
NOTE 89 – FEDERAL HOME LOAN BANK BORROWINGS AND FEDERAL FUNDS PURCHASED
Borrowings areserve as an additional source of liquidity for us.the Company. The Company had $514.1 million Federal Home Loan Bank the (“FHLB”) borrowings were $30.0 millionat September 30, 2023 and $35.0$180.6 million at March 31, 2021 and December 31, 2020, respectively.2022. FHLB borrowings areinclude both fixed rate and variable rate advances for various terms and are secured by a blanket lien on select residential mortgages, select multifamily loans, and select commercial real estate loansloans. Variable rate FHLB borrowings were 21.2% and 33.4% of total borrowings at March 31, 2021September 30, 2023 and December 31, 2020.2022, respectively. Total loans pledged as collateral were $781.3 million and $804.2 million$1.5 billion at March 31, 2021both September 30, 2023 and December 31, 2020,2022, respectively. There were 0no securities available-for-sale pledged as collateral at both March 31, 2021September 30, 2023 and December 31, 2020. The Company continues to methodically pledge additional eligible loans, with the ultimate expectation to have full pledging by year end 2021.2022. The Company is eligible to borrow up to an additional $506.1$357.6 million based upon current qualifying collateral and has a maximum borrowing capacity of approximately $1.0$1.1 billion, or 25.0% of the Company’s assets, as of March 31, 2021.September 30, 2023. The Company had the capacity to borrow up to an additional $510.5$676.7 million from the FHLB at December 31, 2020.2022.
The Company had no overnight federal funds purchased in September 30, 2023 and $17.9 million in December 31, 2022. The available borrowing capacity under unsecured lines of credit with corresponding banks was $145.0 million and $127.1 million at September 30, 2023 and December 31, 2022, respectively.
The following table represents the balance of long-termFHLB borrowings and the weighted average interest rate as of the periods presented:
(Dollars in Thousands)(Dollars in Thousands)March 31, 2021December 31, 2020(Dollars in Thousands)September 30, 2023December 31, 2022
Long-term Borrowings$30,000 $35,000 
FHLB BorrowingsFHLB Borrowings$514,135 $180,550 
Weighted Average Interest RateWeighted Average Interest Rate1.15 %1.13 %Weighted Average Interest Rate5.29 %4.48 %
FHLB AvailabilityFHLB Availability$357,583 $676,746 
The following table represents the balance of federal funds purchased and the weighted average interest rate as of the periods presented:
(Dollars in Thousands)September 30, 2023December 31, 2022
Federal Fund Purchased$— $17,870 
Weighted Average Interest Rate— %4.65 %
Federal Funds Purchased Availability$145,000 $127,130 
Scheduled annual maturities and weighted average interest rates for FHLB borrowings for each of the five years subsequent to March 31, 2021September 30, 2023 and thereafter are as follows:follows:
(Dollars in Thousands)(Dollars in Thousands)BalanceWeighted
Average Rate
(Dollars in Thousands)BalanceWeighted
Average Rate
1 year1 year$3,000 1.68 %1 year$444,135 5.49 %
2 years2 years14,000 1.09 %2 years25,000 4.13 %
3 years3 years10,000 0.94 %3 years45,000 3.96 %
4 years4 years3,000 1.63 %4 years— — %
5 years5 years%5 years— — %
ThereafterThereafter%Thereafter— — %
Total FHLB BorrowingsTotal FHLB Borrowings$30,000 1.15 %Total FHLB Borrowings$514,135 5.29 %

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CARTER BANKSHARES, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
NOTE 910 – COMMITMENTS AND CONTINGENCIES
Commitments to extend credit, which amounted to $546.5$751.1 million at March 31, 2021September 30, 2023 and $591.2$630.6 million at December 31, 2020,2022, represent agreements to lend to customers with fixed expiration dates or other termination clauses. The Company
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CARTER BANKSHARES, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
NOTE 10 – COMMITMENTS AND CONTINGENCIES – (continued)
provides lines of credit to our clients to finance the completion of construction projects and revolving lines of credit to operating companies to finance their working capital needs. Lines of credit for construction projects represent $355.9represented $374.9 million, or 65.1%,49.9% and $391.4$373.2 million, or 66.2%59.2%, of the commitments to extend credit at March 31, 2021September 30, 2023 and December 31, 2020,2022, respectively. Standby letters of credit are conditional commitments issued by the Company guaranteeing the performance of a customer to a third-party. Those guarantees are primarily issued to support public and private borrowing arrangements. The Company had outstanding letters of credit totaling $27.8$21.6 million at March 31, 2021September 30, 2023 and $29.3$25.7 million at December 31, 2020.2022.
The following table sets forth our commitments and letters of credit as of the dates presented:
(Dollars in Thousands)September 30, 2023December 31, 2022
Commitments to Extend Credit$751,113 $630,619 
Standby and Performance Letters of Credit21,611 25,739 
Total$772,724 $656,358 
Our exposure to credit loss in the event of nonperformance by the other party to the financial instrument for commitments to extend credit and standby letters of credit is represented by the contractual amount of those instruments. The Company uses the same credit policies in making commitments and unconditional obligations as it does for on balanceon-balance sheet instruments. Unless noted otherwise, collateral or other security is required to support financial instruments with credit risk.
Life-of-Loss Reserve on Unfunded Loan Commitments
We maintain a life-of-loss reserve on unfunded commercial lending commitments and letters of credit to provide for the risk of loss inherent in these arrangements. The life-of-loss reserve is computed using a methodology similar to that used to determine the allowance for credit lossesACL for loans, modified to take into account the probability of a draw-down on the commitment. Results for reporting periods beginning after January 1, 2021 are presented under Topic 326, while prior period amounts continue to be reported in other expense on our Consolidated Statements of Income. The life-of-losslife-of-loan reserve for unfunded commitments is included in other liabilities on our Consolidated Balance Sheets.
The following table presents activity in the life-of-loss reserve on unfunded loan commitments foras of the three months ended March 31, 2021 was as follows:dates presented:
(Dollars in Thousands)Three Months Ended March 31, 2021
Life-of-Loss Reserve on Unfunded Loan Commitments
Balance at beginning of period$144 
Impact of Adopting ASU 2016-132,908 
January 1, 2021$3,052
Provision for unfunded commitments(282)
March 31, 2021$2,770
Three Months Ended September 30,Nine Months Ended September 30,
(Dollars in Thousands)2023202220232022
Life-of-Loss Reserve on Unfunded Loan Commitments
Balance at Beginning of Period$2,736 $1,816 $2,292 $1,783 
(Recovery) Provision for Unfunded Commitments(130)157 314 190 
Balance at End of Period$2,606 $1,973 $2,606 $1,973 
Our life-of-loss reserve for unfunded commitments is determined using a methodology similar to that used to determine the ACL. Amounts are added or subtracted to the provision for unfunded commitments through a charge or credit to current earnings in the provision for unfunded commitments. The provision for unfunded commitments was a release of $0.3 million for the three months ended March 31, 2021.
Litigation
In the normal course of business, the Company is subject to various legal and administrative proceedings and claims. WhileLegal and administrative proceedings are subject to inherent uncertainties and unfavorable rulings could occur, and the timing and outcome of any typelegal or administrative proceeding cannot be predicted with certainty. The Company may enter into settlement discussions in some legal or administrative proceedings, if it believes it is in the Company’s best interests to do so. Other than as set forth below, as of litigation containsSeptember 30, 2023, the Company is not involved in any other material pending legal proceedings other than proceedings occurring in the ordinary course of business.
The Bank is engaged in a levelvariety of uncertainty, management believescollection proceedings against various related entities that are owned and/or controlled by James C. Justice, II, Cathy L Justice and James C. Justice, III (such entities, the “Justice Entities” and collectively with the individuals, the “Defendants”). On April 20, 2023 and May 15, 2023, the Bank filed in the Circuit Court of the City of Martinsville, Virginia confessions of judgment against the Defendants with respect to amounts owed on matured promissory notes made or guaranteed by the Defendants with an aggregate principal balance of approximately $301.9 million. On May 12, 2023 and June 7, 2023, the Defendants filed motions to set aside the confessions of judgment on the basis that the outcomeBank allegedly (i) violated anti-tying provisions of such proceedings or claims pending will not have a material adverse effect on our consolidated financial position or resultsthe Bank Holding Company Act of operations.1956, as amended, (ii) breached contractual
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CARTER BANKSHARES, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
NOTE 10 – COMMITMENTS AND CONTINGENCIES – (continued)
obligations and fiduciary duties to the Defendants and (iii) tortiously interfered with the Defendants’ business expectancies and relationships, among other allegations.
The Company and the Bank intend to pursue vigorously the confessions of judgment and enforce the promissory notes and related agreements, including release and affirmation agreements, guaranties and indemnification agreements. The Company and the Bank vigorously deny the allegations contained in the Defendants’ motions to set aside the confessions of judgment. Based on consultation with legal counsel, the Company believes that the Bank has meritorious defenses to all allegations contained in such motions to set aside the confessions of judgment.
Because the collection litigation is in its early stages, the Company can make no prediction as to the ultimate outcome thereof or any related legal proceedings that may commence, and the Company is not yet able to make a determination as to the likelihood of an unfavorable outcome in this matter or to estimate the range of any possible gain or loss with respect to this litigation.
NOTE 1011 – TAX EFFECTS ON OTHER COMPREHENSIVE (LOSS) INCOMELOSS
The following table presents the change in components of other comprehensive (loss) incomeloss for the periods presented, net of tax effects:
(Dollars in Thousands)Three Months Ended September 30, 2023Three Months Ended September 30, 2022
Pre-Tax AmountTax BenefitNet of Tax AmountPre-Tax AmountTax Benefit (Expense)Net of Tax Amount
Net Unrealized Losses Arising during the period$(14,773)$3,197 $(11,576)$(33,326)$6,999 $(26,327)
Reclassification Adjustment for Losses included in Net Income— (1)
Other Comprehensive Loss$(14,772)$3,197 $(11,575)$(33,322)$6,998 $(26,324)
(Dollars in Thousands)Nine Months Ended September 30, 2023Nine Months Ended September 30, 2022
Pre-Tax AmountTax Benefit (Expense)Net of Tax AmountPre-Tax AmountTax BenefitNet of Tax Amount
Net Unrealized Losses Arising during the period$(10,176)$2,224 $(7,952)$(111,360)$23,386 $(87,974)
Reclassification Adjustment for Losses (Gains) included in Net Income10 (2)(48)10 (38)
Other Comprehensive Loss$(10,166)$4,615 $2,222 $(7,944)$(111,408)$23,396 $(88,012)
NOTE 12 – STOCK REPURCHASE PLAN
On March 29, 2023, the Company announced that its Board of Directors (the “Board”) has authorized, effective May 1, 2023, a common share repurchase program to purchase up to 1,000,000 shares of the Company’s common stock in the aggregate over a period of twelve months, (the “2023 Program”) subject to receipt of non-objection from the Federal Reserve Bank of Richmond, which was received on April 24, 2023. The 2023 Program authorizes the purchase of the Company’s common stock in open market transactions or privately negotiated transactions, including pursuant to a trading plan in accordance with Rule 10b-18 promulgated under the Securities Exchange Act of 1934, as amended. The authorization permits management to repurchase shares of the Company’s common stock from time to time at management’s discretion. The actual means and timing of any shares purchased under the 2023 Program will depend on a variety of factors, including the market price of the Company’s common stock, general market and economic conditions, management’s evaluation of the Company’s financial condition and liquidity position and applicable legal and regulatory requirements. The 2023 Program is authorized through May 1, 2024, although it may be modified or terminated by the Board at any time. The 2023 Program does not obligate the Company to purchase any particular number of shares, and was exhausted as of August 31, 2023. During the three months ended September 30, 2023, the remainder of 416,176 shares of common stock had been repurchased under this program at a total cost of $6.0 million, or an average price of $14.43 per share.
Previously on June 28, 2022, the Company announced that its Board authorized, effective August 1, 2022, a common share repurchase program to purchase up to 750,000 shares of the Company’s common stock in the aggregate over a period of twelve months, subject to non-objection from the Federal Reserve Bank of Richmond, which was received in July 2022 (the “2022 Program”). The 2022 Program authorized the purchase of the Company’s common stock in open market transactions or
34

CARTER BANKSHARES, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
NOTE 12 – STOCK REPURCHASE PLAN – (continued)
privately negotiated transactions, including pursuant to a trading plan in accordance with Rule 10b-18 promulgated under the Exchange Act. The authorization permitted management to repurchase shares of the Company’s common stock from time to time at management’s discretion. The 2022 Program was originally authorized through August 1, 2023, did not obligate the Company to purchase any particular number of shares, and was exhausted as of March 10, 2023.
Previously on December 13, 2021, the Company announced that its Board authorized, effective December 10, 2021, a common share repurchase program to purchase up to 2,000,000 shares of the Company’s common stock in the aggregate over a period of twelve months (the “2021 Program”). The 2021 Program was originally authorized through December 9, 2022, did not obligate the Company to purchase any particular number of shares, and was exhausted as of April 28, 2022.
NOTE 13 – PROVISION FOR INCOME TAXES
The following is a reconciliation of the differences between the provision for income taxes and the amount computed by applying the statutory federal income tax rate to income before taxes:
Three Months Ended September 30,Nine Months Ended September 30,
2023202220232022
(Dollars in Thousands)AmountPercentAmountPercentAmountPercentAmountPercent
Federal Income Tax at Statutory Rate$925 21.0 $4,077 21.0 $6,428 21.0 $8,954 21.0 
State Income Tax, net of Federal Benefit48 1.1 208 1.1 468 1.5 470 1.1 
Tax-exempt Interest, net of Disallowance(170)(3.9)(214)(1.1)(548)(1.8)(667)(1.6)
Federal Tax Credits, net of Basis Reduction(556)(12.6)790 4.1 (1,665)(5.4)(317)(0.7)
Tax Credit Investment Amortization, net of Federal Benefit379 8.6 — — 1,136 3.7 — — 
Change in Valuation Allowance— — 219 1.1 — — (61)(0.1)
Income from Bank Owned Life Insurance(73)(1.7)(72)(0.4)(216)(0.7)(212)(0.5)
Interim Period Effective Tax Rate Adjustment321 7.3 — (276)(0.9)(49)(0.1)
Other(94)(2.1)(5)— 11 — 12 — 
Income Tax Provision and Effective Income Tax Rate$780 17.7 $5,009 25.8 $5,338 17.4 $8,130 19.1 
The Company elected to adopt the proportional amortization method of accounting for all qualifying equity investments within the HTC program. The Company makes equity investments as a limited partner in various partnerships that sponsor HTC as a strategic tax initiative designed to receive income tax credits and other income tax benefits, such as deductible flow-through losses. As of September 30, 2023, the Company recognized $2.2 million in HTC equity investments recorded as a component of other assets on the Consolidated Balance Sheets.
The Company records income tax credits and other income tax benefits received from its HTC investments as a component of the provision for income taxes on the Consolidated Statements of Income and as a component of operating activities on the Consolidated Statements of Cash Flows.
Investments accounted for using the proportional amortization method are amortized and recorded as a component of the provision for income taxes on the Consolidated Statements of Income.
The Company records non-income-tax-related activity and other returns received from its HTC investments as a component of other noninterest income on the Consolidated Statements of Income and as a component of operating activities on the Consolidated Statements of Cash Flows. As of September 30, 2023, the Company has not recognized any non-income-tax-related activity from its HTC investments.
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Three Months Ended March 31, 2021Three Months Ended March 31, 2020
(Dollars in Thousands)Pre-Tax AmountTax (Expense) BenefitNet of Tax AmountPre-Tax AmountTax (Expense) BenefitNet of Tax Amount
Net Unrealized (Losses) Gains Arising during the period$(10,494)$2,204 $(8,290)$2,004 $(421)$1,583 
Reclassification Adjustment for Gains included in Net Income(3,610)758 (2,852)(1,214)255 (959)
Other Comprehensive (Loss) Income$(14,104)$2,962 $(11,142)$790 $(166)$624 
CARTER BANKSHARES, INC.


ITEM 2. MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS
Management’s Discussion and Analysis of Financial Condition and Results of Operations (“MD&A”) is intended to help reader understand Carter Bankshares, Inc., represents an overview ofour operations, our present business environment, and our consolidated results of operations and financial condition and highlights material changes in our financial condition and results of operations as of and for the three and nine month periods ended March 31, 2021September 30, 2023 and 2020. OurSeptember 30, 2022. The MD&A is provided as a supplement to, and should be read in conjunction with, our Consolidated Financial Statements and the accompanying notes thereto.thereto contained in Item 1 of this Quarterly Report on Form 10-Q. Certain reclassifications have been made to prior periods to place them on a basis comparable with the current period presentation. The results of operations reported in the accompanying Consolidated Financial Statements are not necessarily indicative of results to be expected in future periods. The MD&A includes the following sections:
Important Note Regarding Forward-Looking Statements
Explanation of Use of Non-GAAP Financial Measures
Critical Accounting Estimates
Overview and Strategy
Results of Operations and Financial Condition
Earnings Summary
Liquidity and Capital Resources
Regulatory Capital Requirements
Contractual Obligations
Off-Balance Sheet Arrangements
Important Note Regarding Forward-Looking Statements
This Quarterly Report on Form 10-Q contains or incorporates certain forward-looking statements that we believe are “forward-looking statements” within the meaning of the Private Securities Litigation Reform Act of 1995. Forward-looking statements include statements related to the COVID-19 pandemic and its potential impact on the Company, its markets and its customers, potential asset quality developments, and the Company’s efficiency initiatives and pending branch sales, and may otherwisethat relate to our financial condition, market conditions, results of operations, plans, objectives, outlook for earnings, revenues, expenses, capital and liquidity levels and ratios, asset levels and asset quality, financial position,including but not limited to statements regarding the interest rate environment, the impact of future changes in interest rates, and other matters regarding or affectingthe impacts of the Company andplacing its future business and operations.largest lending relationship on nonaccrual status. Forward looking statements are typically identified by words or phrases such as “will likely result,” “expect,” “anticipate,” “estimate,” “forecast,” “project,” “intend,” “ believe,” “assume,” “strategy,” “trend,” “plan,” “outlook,” “outcome,” “continue,” “remain,” “potential,” “opportunity,” “believe,” “comfortable,” “current,” “position,” “maintain,” “sustain,” “seek,” “achieve” and variations of such words and similar expressions, or future or conditional verbs such as will, would, should, could or may.
These statements are not guarantees of future results or performance and involve certain risks, uncertainties and assumption that are difficult to predict and often are beyond the Company’s control. Although we believe the assumptions upon which these forward-looking statements are based are reasonable, any of these assumptions could prove to be inaccurate and the forward-looking statements based on these assumptions could be incorrect. The matters discussed in these forward-looking statements are subject to various risks, uncertainties and other factors that could cause actual results and trends to differ materially from those made, projected, or implied in or by the forward-looking statements depending on a variety of uncertainties or other factors including, but not limited to: to the effects of:
market interest rates and the impacts of market interest rates on economic conditions, customer behavior, and the Company’s loan and securities portfolios;
inflation, market and monetary fluctuations;
changes in trade, monetary and fiscal policies and laws of the U.S. Government, including policies of the Federal Reserve, FDIC and U.S. Department of the Treasury (the “Treasury Department”);
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CARTER BANKSHARES, INC.
ITEM 2. MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS – (continued)
changes in accounting policies, practices, or guidance, including for example, our adoption of Current Expected Credit LossLosses (“CECL”); credit losses; technological risks and developments; cyber-security; methodology, including potential volatility in the Company’s operating results due to application of the CECL methodology;
cyber-security threats, attacks or events;
rapid technological developments and changes;
our ability to resolve our nonperforming assets, and our ability to secure collateral on loans that have entered nonaccrual status due to loan maturities and failure to pay in full;
changes in the Company’s liquidity and capital positions;
concentrations of loans secured by real estate, particularly commercial real estate, and the potential impacts of changes in market conditions on the value of real estate collateral;
an insufficient allowance for credit losses;
the potential adverse effects of unusual and infrequently occurring events, such as weather-related disasters, terrorist acts, war and other military conflicts (such as the war between Israel and Hamas and the ongoing war between Russia and Ukraine) or public health events (such as the current COVID-19 pandemic), and of any governmental and societal responses thereto; these potential adverse effects may include, without limitation, adverse effects on the ability of the Company's borrowers to satisfy their obligations to the Company, on the value of collateral securing loans, on the demand for the Company's loans or its other products and services, on incidents of cyberattack and fraud, on the Company’s liquidity or capital positions, on risks posed by reliance on third-party service providers, on other aspects of the Company's business operations and on financial markets and economic growth; the effect of steps the Company takes or has taken in response to the COVID-19 pandemic, the severity and duration of the pandemic, the uncertainty regarding new variants of COVID-19 that have emerged, the speed and efficacy of vaccine and treatment developments, the impact of loosening or tightening of government restrictions, the pace of economic recovery when the pandemic subsides and the heightened impact it has on exacerbation of many of the risks described herein and in our Annual Report on Form 10-K for the year ended December 31, 2020; legislative or regulatory changes and requirements, including the impact of the Coronavirus
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CARTER BANKSHARES, INC.
ITEM 2. MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS (continued)
Aid, Relief, and Economic Security Act (the “CARES Act”), as amended by the Consolidated Appropriations Act, of 2021 (the “CAA”), and other legislative and regulatory reactions to the COVID-19 pandemic; potential claims, damages, and fines related to litigation or government actions, including litigation or actions arising from the Company’s participation in and administration of programs related to the COVID-19 pandemic, including, among other things, under the CARES Act, as amended by the CAA; sensitivity to the interest rate environment including a prolonged period of low interest rates, a rapid increase in interest rates or a change in the shape of the yield curve; a change in spreads on interest-earning assets and interest-bearing liabilities;
regulatory supervision and oversight; oversight, including our relationship with regulators and any actions that may be initiated by our regulators;
legislation affecting the financial services industry as a whole (such as the Inflation Reduction Act of 2022), and the Company and the Bank, in particular;
the outcome of pending and future litigation andand/or governmental proceedings;
increasing price and product/service competition;
the ability to continue to introduce competitive new products and services on a timely, cost-effective basis; the Company’s strategic branch network optimization plan;
managing our internal growth and acquisitions;
the possibility that the anticipated benefits from acquisitions cannot be fully realized in a timely manner or at all, or that integrating the acquired operations will be more difficult, disruptive or more costly than anticipated; containing
the soundness of other financial institutions and any indirect exposure related to the closings of Silicon Valley Bank (“SVB”), Signature Bank, Silvergate Bank and First Republic Bank and their impact on the broader market through other customers, suppliers and partners or that the conditions which resulted in the liquidity concerns with SVB, Signature Bank, Silvergate Bank and First Republic Bank may also adversely impact, directly or indirectly, other financial institutions and market participants with which the Company has commercial or deposit relationships with;
our ability to successfully execute and achieve the expected results of our business, brand strategies, brand awareness programs and marketing programs in the markets we serve, including, but not limited to, the Company’s guiding principles, including our new purpose statement: To create opportunities for more people and businesses to prosper;supported by our new set of core values: Build Relationships, Earn Trust and Take Ownership;
material increases in costs and expenses;
reliance on significant customer relationships;
general economic or business conditions; conditions, including unemployment levels, continuing supply chain disruptions and slowdowns in economic growth;
significant weakening of the local economies in which we operate;
changes in customer behaviors, including consumer spending, borrowing and saving habits;
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CARTER BANKSHARES, INC.
ITEM 2. MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS – (continued)
changes in deposit flows and loan demand;
our failure to attract or retain key employees;
expansions or consolidations in the Company’s branch network, including any anticipated benefits of the Company’s ongoing branch network optimization project are not fully realized in a timely manner or at all;
deterioration of the housing market and reduced demand for mortgages; deterioration in the overall macroeconomic conditions or the state of the banking industry that could impact the and
re-emergence of turbulence in significant portions of the global financial and real estate markets that could impact our performance, both directly, by affecting our revenues and the value of our assets and liabilities, and indirectly, by affecting the economy generally and access to capital in the amounts, at the times and on the terms required to support our future businesses. Many of these
Please also refer to such other factors as well as other factors, are describeddiscussed throughout this Quarterly Report, including and in Part I, Item 1A, “Risk Factors” in our the Company’s Annual Report on Form 10-K for the year ended December 31, 20202022, Part II, Item 1A, “Risk Factors” in the Company’s Quarterly Report on Form 10-Q for the periods ended March 31, 2023 and June 30, 2023, and in Part II, Item 1A, “Risk Factors” in this Quarterly Report on Form 10-Q, and any of our subsequent filings with the SEC.Securities and Exchange Commission (“SEC”). All risk factors and uncertainties described herein and therein should be considered in evaluating the Company’s forward-looking statements. Forward-looking statements are based on beliefs and assumptions using information available at the time the statements are made.prepared. We caution you not to unduly rely on forward-looking statements because the assumptions, beliefs, expectations and projections about future events are expressed in or implied by a forward-looking statement may, and often do, differ materially from actual results. Any forward-looking statement speaks only as to the date on which it is made, and we undertake no obligation to update, revise or clarify any forward-looking statement to reflect developments occurring after the statement is made.

Explanation of Use of Non-GAAP Financial Measures
In addition to the results of operations presented in accordance with generally accepted accounting principles in the United States (“GAAP”), management uses, and this quarterly report references, interest and dividend income, yield on interest earning assets, net interest income and net interest margin on a fully taxable equivalent, (“FTE”) basis, which are non-GAAP financial measures. Management believes these measures provide information useful to investors in understanding our underlying business, operational performance and performance trends as it facilitates comparisons with the performance of other companies in the financial services industry. The Company believes the presentation of interest and dividend income, yield on interest earning assets, net interest income and net interest margin on an FTE basis ensures the comparability of interest and dividend income, yield on interest earning assets, net interest income and net interest margin arising from both taxable and tax-exempt sources and is consistent with industry practice. Interest and dividend income (GAAP) per the Consolidated Statements of Income is reconciled to interest and dividend income adjusted on an FTE basis, yield on interest earning assets (GAAP) is reconciled to yield on interest earning assets adjusted on an FTE basis, net interest income (GAAP) is reconciled to net interest income adjusted on an FTE basis and net interest margin (GAAP) is reconciled to net interest margin adjusted on an FTE basis in the "Results of Operations and Financial Condition - Net Interest Income" section of this MD&A.
Although management believes that this non-GAAP financial measure enhances investors’ understanding of our business and performance, this non-GAAP financial measure should not be considered an alternative to GAAP or considered to be more relevant than financial results determined in accordance with GAAP, nor is it necessarily comparable with similar non-GAAP measures which may be presented by other companies.
Critical Accounting Policies and Estimates
Our critical accounting policiesestimates involving significant judgments and assumptions used in the preparation of the Consolidated Financial Statements as of March 31, 2021September 30, 2023 have remained unchanged from the disclosures presented under the heading “Critical Accounting Estimates” in our Annual Report on Form 10-K for the year ended December 31, 20202022 under the section “Management’s Discussion and Analysis of Financial Condition and Results of Operations” except we have updated our allowance for credit losses policyOperations,” and included required disclosures in response to the adoptionare incorporated herein by reference.
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CARTER BANKSHARES, INC.
ITEM 2. MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS - Credit Losses (Topic 326): Measurement of Credit Losses on Financial Instruments. Please refer to the CECL disclosure contained in Notes 1(continued)
Overview and 5 to the financial statements included in this Quarterly Report on Form 10-Q.
OverviewStrategy
Carter Bankshares, Inc. (the “Company”) is a bank holding company headquartered in Martinsville, Virginia with assets of $4.1$4.5 billion at March 31, 2021.September 30, 2023. The Company is the parent company of its wholly owned subsidiary, Carter Bank & Trust (the “Bank”). The Bank is ana FDIC insured, Virginia state-chartered bank, which operates 64 branches in Virginia and North Carolina. The Company provides a full range of financial services with retail, and commercial banking products and insurance. Our common stock trades on the Nasdaq Global Select Market under the ticker symbol “CARE.”“CARE”.
The Company earns revenue primarily from interest on loans and securities and fees charged for financial services provided to our customers. The Company incurs expenses for the cost of deposits, provision for credit losses and other operating costs such as salaries and employee benefits, data processing, occupancy and income tax expense.provision.
Our mission isFor the 2023-2025 fiscal year periods, the Company will focus on refining and enhancing its brand image and position in the markets it serves. To strengthen and further shape the culture of the Company, a new set of guiding principles were introduced to associates in June 2023. The guiding principles include a new purpose statement: To create opportunities for more people and businesses to prosper; supported by our new set of core values: Build Relationships, Earn Trust and Take Ownership. We believe these new guiding principles will help create alignment to support future growth by empowering our associates and igniting a passion for the Company.
The Company’s Board of Directors and management believe that the Company strivesBank is at a turning point in its evolution and transformation. The Company’s goal will be to be the preferred lifetime financial partner for our customers and shareholders, and the employer of choice in the communities the Company is privileged to serve. Our strategic plan focuses onshift from restructuring the balance sheet to provide more diversificationpursuing a prudent growth strategy when appropriate. We believe this strategy will be primarily targeted at organic growth, but will also consider opportunistic acquisitions that fit this strategic vision. We believe this initiative is viable given the Bank’s strong capital and higher yielding assetsliquidity positions. In addition to increase the net interest margin. Another area of focus is the transformation of the infrastructure of the Company to provide a foundation for operational efficiency and provide new products and services for our customers that will ultimately increase noninterest income.
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ITEM 2. MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS (continued)
Our focus continues to be on loan and deposit growth, with a shift in the composition of deposits to more low cost core deposits with less dependence in higher cost certificates of deposits (“CDs”), as well as, implementing opportunitiesCompany will seek to increase fee income while closely monitoring our operating expenses.
The Company is focused on executing ourthis strategy to successfully build our new brand and grow our business in our markets.
COVID-19
In response to the COVID-19 pandemic, the CARES Act was signed into law on March 27, 2020. The CARES Act is an emergency stimulus measure providing assistance and relief in a variety of ways to certain individuals, businesses, and industries. The CARES Act established a $2 trillion economic stimulus package, including cash payments to individuals, supplemental unemployment insurance benefits and a $349 billion loan program administered through the Small Business Administration (“SBA”), referred to as the Paycheck Protection Program (“PPP”). In addition to the general impact of the COVID-19 pandemic has had on the Company, certain provisions of the CARES Act,current markets as well as other legislative and regulatory relief efforts,any new markets we may have a material impact on our operations. The full extententer. As part of these impacts atexecuting this strategy, the date of this filing is unknown; however, we have disclosedCompany continues to dedicate significant resources to resolve the material itemsCompany’s nonaccrual loans, the significant majority of which we are aware.
Many of the CARES Act’s programs are dependent upon the direct involvement of U.S. financial institutions and will be implemented through rules and guidance adopted by federal agencies, including the U.S. Department of the Treasury, the Federal Deposit Insurance Corporation (“FDIC”), the Board of Governors of the Federal Reserve System (“FRB” or “Federal Reserve”) and other federal bank regulatory authorities, including those with direct supervisory jurisdiction overrelated to a single large lending relationship at September 30, 2023, in a manner that best protects the Company and its shareholders.

Results of Operations and Financial Condition
Earnings Summary
Highlights for the Bank.Three Months Ended September 30, 2023
Set forth below is a brief overview of certain provisions ofNet interest income decreased $10.3 million, or 27.4%, to $27.4 million for the CARES Act and certain other regulations and supervisory guidance relatedthree months ended September 30, 2023 compared to the COVID-19 pandemic that are applicablesame period in 2022 primarily due to a $9.3 million negative impact on interest income caused by placing the operationsBank’s largest lending relationship in nonaccrual status during the three months ended June 30, 2023 and activitiesby an increase of the Company. The following description is qualified194 basis points in its entiretyfunding costs, offset by reference to the full textan increase of the CARES Act and the statutes, regulations, and policies described herein. Such statutes, regulations, and policies are subject to ongoing review by U.S. Congress and federal regulatory authorities. Future amendments to the provisions of the CARES Act or changes to any of the statutes, regulations, or regulatory policies applicable to the Bank could have a material effect on the Bank. Many of the requirements called for31 basis points in the CARES Act and related regulations and supervisory guidance will be implemented over time and most will be subject to implementing regulations over the course of the coming weeks. The Bank will continue to assess the impact of the CARES Act and other statutes, regulations and supervisory guidance related to the COVID-19 pandemic.
FRB Reserve Programs and Initiatives
The CARES Act encourages the FRB, in coordination with the Secretary of the Treasury, to establish or implement various programs to help midsize businesses, nonprofits, and municipalities, including (i) a Midsize Business/Nonprofit Organization Program to provide financing to banks and other lenders to make direct loans to eligible businesses and nonprofit organizations with between 500 and 10,000 employees and (ii) the Municipal Liquidity Facility, provide liquidity to the financial system that supports states and municipalities. On April 9, 2020, the FRB announced and solicited comments regarding the Main Street Lending Program, which would implement certain of these recommendations.
Separately and in response to the COVID-19 pandemic, the FRB’s Federal Open Market Committee (the “FOMC”) has set the federal funds target rate – i.e., the interest rate at which depository institutions such as the Company lend reserve balances to other depository institutions overnightyield on an uncollateralized basis – to a historic low. On March 16, 2020, the FOMC set the federal funds target rate at 0-0.25%. Consistent with FRB policy, the FRB has committed to the use of overnight reverse repurchase agreements as a supplementary policy tool, as necessary, to help control the federal funds rate and keep it in the target range set by the FOMC.
In addition, the FRB has expanded the size and scope of three existing programs to mitigate the economic impact of the COVID-19 pandemic: (i) the Primary Market Corporate Credit Facility; (ii) the Secondary Market Corporate Credit Facility; and (iii) the Term Asset-Backed Securities Loan Facility. The FRB has also established two new program facilities – the Money Market Mutual Fund Liquidity Facility and the Commercial Paper Funding Facility – to broaden its support for the flow of credit to households and businesses during the COVID-19 pandemic.
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ITEM 2. MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS (continued)
Temporary Bank Secrecy Act (“BSA”) Reporting Relief
The U.S. Department of the Treasury’s Financial Crimes Enforcement Network (“FinCEN”) has provided targeted relief from certain BSA reporting requirements and have provided updated guidance to financial institutions on complying with such requirements during the COVID-19 pandemic. Specifically, FinCEN has (i) granted targeted relief to financial institutions participating in the PPP, stating that PPP loans to existing customers will not require reverification under applicable BSA requirements, unless reverification is otherwise required under the financial institution’s risk-based BSA compliance program, (ii) acknowledged that there may be “reasonable delays in compliance”earning assets due to the COVID-19 pandemic, and (iii) temporarily suspended implementation of its February 2020 ruling, which would have entailed significant changesrising interest rate environment;
The provision for credit losses increased $1.2 million to currency transaction reporting filing requirements$1.1 million for transactions involving sole proprietorships and entities operating under a “doing business as” or other assumed name.
The Company’s Response to COVID-19
Lending Operations
The Company elected to take advantage of Section 4014 of the CARES Act provision to temporarily delay adoption of the CECL methodology. The Company was subjectthree months ended September 30, 2023, compared to the adoption ofsame period in 2022;
Total noninterest expense increased $3.8 million to $27.3 million for the CECL accounting method under the FASB ASU 2016-03 and related amendments, Financial Instruments – Credit Losses (Topic 326) on January 1, 2020 and has since implemented CECL January 1, 2021. Refer to Note 1, Basis of Presentation and Note 5 Allowance for Credit Losses, of the Notes to Unaudited Consolidated Financial statements for additional disclosures related to CECL.
The Company quickly respondedthree months ended September 30, 2023 compared to the pandemicsame period in 2022; and
Provision for income taxes decreased $4.2 million to $0.8 million for the CARES Act, offeringthree months ended September 30, 2023 compared to $5.0 million for the option of payment deferrals, participationsame period in 2022 was primarily due to the PPP, fee waivers and other relief actionsdecrease in pre-tax income due to customers. Banks have been identified as essential services and have remained openthe Company’s largest lending relationship moving into nonaccrual status during the COVID-19 pandemic. As of April 28, 2021, all of the Company’s branch lobbies are open. Every opportunity is being taken to protect both customers and employees through enhanced cleaning services, social distancing and personal protective equipment requirements for both. Approximately 20% of the Company’s workforce is working remotely.three months ended June 30, 2023.
Under the CARES Act, the PPP is an amendment to a program administered as part of the Small Business Administration’s (“SBA”) 7-A loan program. The Company became an approved SBA 7A lender in November 2019. The PPP is a guaranteed, unsecured loan program created to fund certain payroll and operating costs of eligible businesses, organizations and self-employed persons during the COVID-19 pandemic. Initially, $349 billion was approved and designatedHighlights for the PPP in order for the Small Business Administration (“SBA”) to guarantee 100% of collective loans made under the program to eligible small businesses, nonprofits, veteran’s organizations, and tribal businesses. The Company participated in the initial round of funding through a referral relationship with a third-party, non-bank lender. When an additional $310 billion in funds were approved and designated for the PPP, we opted to set up an internal, automated loan process utilizing our core system provider. As of March 31, 2021 we processed either through a third-party or internally 1,067 PPP loans totaling $66.0 million, represented by $17.9 million processed in round one, $39.9 million processed in round two and $8.2 million in round three. The Company has continued making PPP loans pursuant to the additional PPP authorization that was contained in the December 2020 COVID-19 relief law.
The FRB implemented a liquidity facility available to financial institutions participating in the PPP. However, the Company opted to fund all PPP loans through our internal liquidity sources. These loans are fully guaranteed by the SBA and do not represent a credit risk. We expect the vast majority of these PPP loans will be forgiven based upon a preliminary review of the loans. As of March 31, 2021, the Company thus far has had 295 loans totaling $19.4 million fully forgiven by the SBA.Nine Months Ended September 30, 2023
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CARTER BANKSHARES, INC.
ITEM 2. MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS - (continued)
Net interest income decreased $3.5 million, or 3.6%, to $94.9 million for the nine months ended September 30, 2023 compared to the same period in 2022 primarily due to an increase of 142 basis points in funding costs, partially offset by an increase of 79 basis points in the yield on earning assets due to the rising interest rate environment and the negative impact of placing the Bank’s largest lending relationship in nonaccrual status during the three months ended June 30, 2023;
The Company provides deferralsprovision for credit losses increased $0.2 million to customers under Section 4013$2.6 million for the nine months ended September 30, 2023, compared to the same period in 2022;
Total noninterest income decreased $1.1 million to $15.0 million for the nine months ended September 30, 2023 compared to the same period in 2022;
Total noninterest expense increased $7.0 million to $76.4 million for the nine months ended September 30, 2023 compared to the same period in 2022; and
Provision for income taxes decreased $2.8 million to $5.3 million for the nine months ended September 30, 2023 compared to the same period in 2022.
Balance Sheet Highlights (period-end balances, September 30, 2023 compared to December 31, 2022)
The securities portfolio decreased $42.9 million and is currently 17.8% of total assets compared to 19.9% of total assets;
Total portfolio loans increased $262.0 million, or 11.1%, on an annualized basis, primarily due to loan growth in the CARES Actcommercial real estate (“CRE”), residential mortgage and regulatory interagency statements onconstruction segments during the nine months ended September 30, 2023;
The portfolio loans to deposit ratio was 95.9%, compared to 86.7%, due to loan modifications, which suspends the requirementgrowth;
Nonperforming loans as a percentage of total portfolio loans were 9.04% compared to categorize these deferrals as Troubled Debt Restructuring (“TDRs”)0.21%. The Part I program was launched in March 2020 and expired at the end of August 2020. The deferrals in Part I typically provided deferral of both principal and interest through the expiry. The Part II program was launched in July 2020 and expired at the end of December 2020. The deferrals in this program were needs based and required the collection of updated financial information and in certain situations, the validation of liquiditysignificant increase is due to support the business. Prior to the extension of the CARES Act, the Company launched the Part III program that offered borrowersloans contained in the Part II program an extension of deferrals through June 2021. For those borrowers who opted into the Part III program, they are required to provide monthly financial statements and remit payments on a quarterly basis based on excess cash flows, if any, up to their otherwise contractual payment. The majority of deferrals in the Part III program are principal only deferrals. At the end of the deferral period, for term loans, payments will be applied to accrued interest first and will resume principal payments once accrued interest is current. Deferred principal will be due at maturity. For interest only loans, such as lines of credit, deferred interest will be due at maturity.
As of March 31, 2021, we had 92 total customers opt for deferrals under Part III of the program, which continues through June 30, 2021,Other segment with an aggregate principal balance of $407.0$301.9 million that were placed into nonaccrual status due to loan maturities and failure to pay in full during the second quarter of 2023. These loans comprise 97.9% of nonperforming loans at September 30, 2023;
Total deposits decreased $74.2 million or 13.7%,2.0% to $3.6 billion at September 30, 2023 due to a decrease of $324.2 million in all deposit categories except CDs, which increased $250.0 million; and
The Allowance for Credit Losses, (“ACL”) to total portfolio loans ratio was 2.77% compared to 2.98%. The ACL on portfolio loans totaled $94.5 million at September 30, 2023, compared to $93.9 million at December 31, 2022.
The Company reported net income of $3.6 million or $0.16 diluted earnings per common share (“EPS”) for the three months ended September 30, 2023 and a weighted average deferment period$25.3 million, or $1.07 diluted EPS for the nine months ended September 30, 2023 compared to net income of 2.9 months. Approximately $320.4$14.4 million, comprised of 58 loan modifications, were relatedor $0.59 diluted EPS and $34.5 million, or $1.38 diluted EPS, for the same periods in 2022.
The Company’s financial results for the three and nine months ended September 30, 2023, compared to the hospitality industry. At the peak of the deferral programs, the company had 958same periods in 2022, were significantly impacted by placing commercial and consumer customers opt for the programloans with an aggregate principal balancevalue of $1.2 billion, or 41.0% of total loans.
The following table provides detail$301.9 million in the Other segment of the Company’s deferred loans as of March 31, 2021:Bank’s loan portfolio on nonaccrual status due to loan maturities and failure to pay in full. This nonaccrual classification had a $9.3 million and $20.6 million negative impact on interest income recognized by the Company for the three and nine months ended September 30, 2023.
(Dollars in Thousands)Number
of Loans
Loan
Principal
Percent of
Outstanding
Weighted
Average
Deferment
Period
(months)
Total Deferment
PrincipalInterest
Commercial Real Estate85 $399,037 13.43 %2.90 $280,451 $118,586 
Commercial and Industrial6,000 0.20 %2.90 — 6,000 
Residential Mortgages1,828 0.06 %— 1,828 — 
Other Consumer— — — %— — — 
Construction163 0.01 %2.90 163 — 
Other— — — %— — — 
Total Aggregate Deferred Payments92 $407,028 13.70 %2.90 $282,442 $124,586 
The following table provides detail of the Company’s deferred loans as of December 31, 2020:
(Dollars in Thousands)Number
of Loans
Loan
Principal
Percent of
Outstanding
Weighted
Average
Deferment
Period
(months)
Total Deferment
PrincipalInterest
Commercial
Commercial Real Estate81 $382,437 12.98 %6.0 $269,414 $113,023 
Commercial and Industrial6,000 0.20 %6.0 — 6,000 
Obligations of States and Political Subdivisions— — — %— — — 
Commercial Construction163 0.01 %4.0 163 — 
Total Commercial Loans83 388,600 13.18 %269,577 119,023 
Consumer
Residential Mortgages— — — %— — — 
Other Consumer— — — %— — — 
Consumer Construction— — — %— — — 
Total Consumer Loans   %   
Total Aggregate Deferred Payments83 $388,600 13.18 %$5.9 $269,577 $119,023 
Three Months Ended September 30,Nine Months Ended September 30,
PERFORMANCE RATIOS2023202220232022
Return on Average Assets0.33 %1.38 %0.78 %1.12 %
Return on Average Shareholders’ Equity4.19 %16.75 %9.71 %12.80 %
Portfolio Loans to Deposit Ratio95.92 %81.36 %95.92 %81.36 %
Allowance for Credit Losses to Total Portfolio Loans2.77 %3.11 %2.77 %3.11 %
Nonperforming Loans to Total Portfolio Loans9.04 %0.23 %9.04 %0.23 %
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CARTER BANKSHARES, INC.
ITEM 2. MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS - (continued)
Our interest income could be reduced due to the COVID-19 pandemic. In keeping with guidance from regulators, we are actively working borrowers affected by the COVID-10 pandemic to defer their payments, interest, and fees. Interest and fees will still accrue to income through normal GAAP accounting. Should eventual credit losses on these deferred payments emerge, interest income and fees accrued would need to be reversed. In such a scenario, interest income in future periods could be negatively impacted. At this time, we are unable to project the significance of such an impact, but recognize the breadth of the economic impact may affect our borrowers’ ability to repay in future periods.
Our exposure to hospitality at March 31, 2021 equated to approximately $501.5 million, or 16.9% of total portfolio loans, of which approximately $320.4 million on 58 loans are on deferral. These were mostly loans secured by upscale or top tier flagged hotels, which have historically exhibited low leverage and strong operating cash flows. However, we anticipate that a significant portion of our borrowers in the hotel industry will continue to operate at occupancy levels at or below breakeven which has caused, or will cause, them to draw on their existing lines of credit with other financial institutions or other sources of liquidity and may adversely affect their ability to repay existing indebtedness. These developments, together with the current economic conditions generally, may adversely impact the value of real estate collateral in hospitality and other commercial real estate exposure. These risk considerations were factored into qualitative adjustments included in the ACL. As a result, we anticipate that our financial condition, capital levels and results of operations could be adversely affected.
Retail Operations
The Company continues to promote digital banking options through our website. Customers are encouraged to utilize online and mobile banking tools and our customer contact center for personal and automated telephone banking services. Retail branches are staffed and available to assist customers by offering lobby appointments, drive-up and virtual servicing.
In March 2020, we closed all branch lobbies to customer activity, offering drive-up and appointment only services. On October 31, 2020, we opened 36 branch lobbies and as of April 28, 2021, we opened our remaining branch lobbies. Retail leadership continues to monitor branch traffic and local conditions daily and makes adjustments as needed. All branches are equipped with video conferencing and online tools that enable virtual servicing. We continue to pay all employees according to their normal work schedule, even if their hours have been reduced. No employees have been furloughed. Employees whose job responsibilities can be effectively carried out remotely are working from home. Employees whose critical duties require their continued presence on-site are utilizing personal protection equipment and observing social distancing and cleaning protocols.
Our fee income for 2020 was negatively impacted due to COVID-19 by approximately $1.5 million due to the COVID-19 pandemic. Beginning on July 20, 2020, certain account fees were reinstated. In keeping with guidance from regulators, we are actively working with customers effected by the COVID-10 pandemic to waive fees from a variety of sources, such as, but not limited to, insufficient funds and overdraft fees and account maintenance fees. We believe these reductions in fees are temporary in conjunction with the length of the economic crisis caused by the COVID-19 pandemic. The breadth of the economic impact is likely to continue to impact our fee income in future periods.
Capital Resources and Liquidity
As of March 31, 2021, all of the Company’s capital ratios were in excess of all regulatory requirements. The economic recession brought about by the COVID-19 pandemic has improved during the first quarter of 2021 and during the second quarter 2021 to date.
We maintain access to multiple sources of liquidity. Funding sources accessible to the Company include borrowing availability at the Federal Home Loan Bank (“FHLB”), equal to 25% of the Company’s assets approximating $1.0 billion, subject to the amount of eligible collateral pledged, and of which $506.1 million remains available at March 31, 2021, federal funds unsecured lines with six other correspondent financial institutions in the amount of $145.0 million and access to the institutional CD market through brokered CDs. In addition to the above resources, the Company also has $626.3 million of unpledged available-for-sale securities as an additional source of liquidity at March 31, 2021. If an extended recession caused large numbers of our deposit customers to withdraw their funds, we might become more reliant on volatile or more expensive sources of funding.
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ITEM 2. MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS (continued)
The Company is monitoring and will continue to monitor the impact of the COVID-19 pandemic and has taken and will continue to take steps to mitigate the potential risks and impact on our liquidity and capital resources. Due to the economic uncertainty, we are taking a prudent approach to capital management and have established access to the FRB’s PPP Lending Facility.
Earnings Summary
Net income increased $5.0 million, or 112.0%, for the three months ended March 31, 2021 compared to the same period in 2020. Net income for the three months ended March 31, 2021 was $9.4 million, or $0.36 diluted earnings per share, compared to net income of $4.4 million, or $0.17 diluted earnings per share, for the same period in 2020. The increase in net income was due to a lower provision for credit losses of $2.9 million, a $2.0 million increase in noninterest income and a decrease in noninterest expense of $1.1 million, offset by a decline in net interest income of $0.7 million and an increase in the provision for income taxes of $0.6 million.
Net interest income decreased $0.7 million, or 2.7%, to $26.5 million during the first three months of 2021 compared to the same period of 2020. The net interest margin, on a fully taxable equivalent (“FTE”) basis, which is non-GAAP measure, decreased 23 basis points to 2.78% in the first quarter of 2021 compared to 3.01% in the first quarter of 2020. The decreases in short-term interest rates had a negative impact on both net interest income and the net interest margin, but were partially offset by a lower cost of funds. The yield on interest-earning assets decreased 71 basis points for the three months ended March 31, 2021, partially offset by a 57 basis point decline in funding costs compared to the same period of 2020. Net interest margin is reconciled to net interest income adjusted to a FTE basis below in the “Net Interest Income” income section of the “Results of Operations - Three Months Ended March 31, 2021 Compared to Three Months Ended March 31, 2020 discussion below. Also refer to the “Explanation of Use of Non-GAAP Financial Measures” below for additional discussion of non-GAAP measures.
The provision for credit losses decreased $2.9 million to $1.9 million for the three months ended March 31, 2021 compared to $4.8 million for the same period of 2020 due to qualitative adjustments of $2.6 million for the decline in economic and market conditions as a result of COVID-19. The first quarter of 2021 provision for credit losses was primarily driven by adjustments to the CECL model to account for additional expected deterioration in credit quality with respect to loans on deferral. Management reviews and analyzes the monthly operating statements of commercial clients in the deferral program. During the first quarter of 2021, management observed continued deterioration on a loan in deferral with an aggregate principal balance of $8.1 million that was not previously recognized in the Day 1 model. This adjustment resulted in additional reserves of $1.5 million during the first quarter of 2021. Provision expense for the first quarter of 2021was impacted by net charge-offs totaling $0.7 million.
Prior to the adoption of CECL at January 1, 2021, the life-of-loss reserves on unfunded commitments was a component of noninterest expense and has not been reclassified for comparable periods. The life-of-loss reserves on unfunded commitments totaled $2.8 million at March 31, 2021.
Net charge-offs were $0.7 million in the first three months of 2021 compared to $0.6 million in the same period of 2020. As a percentage of average portfolio loans, on an annualized basis, net charge-offs were 0.10% for the three months ended March 31, 2021 and 0.09% for the same period in 2020. At March 31, 2021 and December 31, 2020, nonperforming loans were consistent at $32.0 million. Nonperforming loans as a percentage of total portfolio loans were 1.08%, 1.09% and 1.38% as of March 31, 2021, December 31, 2020 and March 31, 2020, respectively.
Total noninterest income increased $2.0 million, or 28.8%, to $9.0 million for the three months ended March 31, 2021 compared to $7.0 million for the same period in 2020, primarily due to $3.6 million in net securities gains. Security gains increased by $2.4 million for the three months ended March 31, 2021 to $3.6 million compared to $1.2 million for the same period of 2020 due to the Company taking advantage of market opportunities, and repositioning and diversifying holdings in the securities portfolio. Other key factors that contributed to the increase in total noninterest income during the first quarter of 2021 were higher debit card interchange fees of $0.6 million, increased service charges on deposit accounts of $0.2 million and a $0.2 million increase in other noninterest income. These increases were offset by lower insurance commissions of $1.0 million and lower commercial loan swap fee income of $0.2 million due to declines in our interest rate swap contracts by our commercial customers.
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ITEM 2. MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS (continued)
Total noninterest expense decreased $1.1 million, or 4.6%, for the first quarter of March 31, 2021 to $23.6 million compared to $24.7 million in the same period of 2020. The decrease was primarily driven by a decline of $1.0 million in salaries and employee benefits primarily attributable to our branch network optimization project, lower unfunded loan commitment expense of $1.0 million primarily due to the reclassification to the provision for credit losses in 2021 due to the adoption of CECL, a decrease of $0.4 million in advertising expenses due to the sunset of our deposit acquisition strategy in the fourth quarter of 2020 and a $0.5 million decrease in other noninterest expense. Offsetting these decreases were higher professional and legal fees of $0.8 million, higher data processing expenses of $0.4 million due to an increase in customer accounts and new modules added to our core processor, an increase of $0.3 million in occupancy expenses and a $0.2 million increase in the amortization of tax credits.
The provision for income taxes increased $0.7 million to $0.9 million for the three months ended March 31, 2021 compared to $0.2 million in the same period in 2020 as a result of an increase in pretax income of $5.6 million. Our effective tax rate increased to 9.0% for the three months ended March 31, 2021 compared to 5.3% for the same period in 2020. The increase in the effective tax rate is primarily due to a higher level of pretax income and a lower level of tax-exempt interest income. The Company ordinarily generates an annual effective tax rate that is less than the statutory rate of 21% due to benefits resulting from tax-exempt interest income, tax credit projects and Bank Owned Life Insurance (“BOLI”), which are relatively consistent regardless of the level of pretax income.
Explanation of Use of Non-GAAP Financial Measures
In addition to the results of operations presented in accordance with generally accepted accounting principles (“GAAP”) in the United States, management uses, and this quarterly report references net interest income and net interest margin on a FTE basis, each of which is a non-GAAP financial measure. Management believes these non-GAAP financial measures provide information useful to investors in understanding our underlying business, operational performance and performance trends as it facilitates comparisons with the performance of other companies in the financial services industry. Although management believes that these non-GAAP financial measures enhance an investor’s understanding of our business and performance, these non-GAAP financial measure should not be considered an alternative to financial measures determined in accordance with GAAP or considered to be more important than financial measures determined in accordance with GAAP, nor is it necessarily comparable to similar non-GAAP financial measures which may be presented by us or other companies.

The Company believes the presentation of net interest income on an FTE basis ensures the comparability of net interest income arising from both taxable and tax-exempt sources and is consistent with industry practice. Net interest income per the Consolidated Statements of Income is reconciled to net interest income adjusted to an FTE basis in the Net Interest Income section of the "Results of Operations – Three Months Ended March 31, 2021 Compared to Three Months Ended March 31,2020."

RESULTS OF OPERATIONS
Three Months Ended March 31, 2021 Compared to Three Months Ended March 31, 2020
Net Interest Income
Our principal source of revenue is net interest income. Net interest income represents the difference between the interest and fees earned on interest-earning assets and the interest paid on interest-bearing liabilities. Net interest income is affected by changes in the average balance of interest-earning assets, and interest-bearing liabilities, andas well as changes in interest rates and spreads. The level and mix of interest-earning assets and interest-bearing liabilities is managed by our Asset and Liability Committee (“ALCO”), in order to mitigate interest rate and liquidity risks of the balance sheet. A variety of ALCO strategies were implemented, within prescribed ALCO risk parameters, to produce what the Company believes is an acceptable level of net interest income.
Net interest income and the net interest margin are presented on an FTE basis, which are non-GAAP measures.basis. The FTE basis (non-GAAP) adjusts net interest income and net interest margin for the tax benefit of income on certain tax-exempt loans and securities using the applicable federal statutory tax rate for each period (which was 21% for the periods presented) and the dividend-received deduction for equity securities. The Company believes this FTE basis presentation provides a relevant comparison between taxable and non-taxable sources of interest income. Refer to the “Explanation of Use of Non-GAAP Financial Measures” above for additional discussion regarding the non-GAAP measures used in this Quarterly Report on Form 10-Q.
Total net interest income decreased $10.3 million to $27.4 million for the three months ended September 30, 2023 and decreased $3.5 million to $94.9 million for the nine months ended September 30, 2023 compared to the same periods in 2022. The decreases for the comparable periods was a result of non-GAAP measures.the higher interest rate environment that benefited earning asset yields given the asset sensitive positioning of the balance sheet. The Company recognized higher yields on new loan originations and investment securities purchases, offset by the $9.3 million and $20.6 million negative impact on interest income related to the Company placing its largest lending relationship on nonaccrual status during the three and nine months ended September 30, 2023. Net interest income, on an FTE basis (non-GAAP), decreased $10.4 million to $27.6 million for the three months ended September 30, 2023 and decreased $3.6 million to $95.7 million for the nine months ended September 30, 2023, compared to $38.0 million and $99.3 million for the same periods in 2022, respectively.
For the three months ended September 30, 2023 the decrease in net interest income, on an FTE basis (non-GAAP) was driven by higher interest income of $6.5 million, offset by higher interest expense of $16.9 million compared to the same period last year. Net interest margin decreased 120 basis points and decreased 30 basis points to 2.52% and 2.98% for the three and nine months ended September 30, 2023, respectively, compared to the same periods in 2022. Net interest margin, on an FTE basis (non-GAAP), decreased 121 basis points and decreased 31 basis points to 2.54% and 3.00% for the three and nine months ended September 30, 2023 compared to the same periods in 2022, respectively.
The Company’s net interest income and net interest margin will continue to be negatively impacted in future periods, by the Company’s largest lending relationship being placed on nonaccrual status. In addition, rising market interest rates have begun to increase the Company’s funding costs, which we believe will likely continue in future periods and which would negatively impact the Company’s net interest income and net interest margin in future periods.
During the nine months ended September 30, 2023, the Company’s yield on earning assets continued to benefit from the rising interest rate environment. However, during the fourth quarter of 2023, the impacts of rising yields on earning assets may not be sufficient to offset the negative impacts of increased funding costs in the rising rate environment and the negative impacts on interest income related to the Company’s largest lending relationship being placed in nonaccrual status.
Positively impacting the nine months ended September 30, 2023 was the asset sensitivity of our balance sheet. Yields on a large portion of our loan and securities portfolios adjust as rates rise at a quicker rate than the rates our deposits and other funding sources adjust. Yields on our loan portfolio consist of 24.5% floating rates and 41.3% variable rates, while 47.3% of the securities portfolio is floating rate and adjust as interest rates increase. This positively impacts revenue and helps mitigate increased funding costs.
The following table reconciles interest and dividend income (GAAP), yield on interest-earning assets (GAAP), net interest margin (GAAP) and net interest income per the Consolidated Statements of Income to interest and dividend income on an FTE
41

CARTER BANKSHARES, INC.
ITEM 2. MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS - (continued)
basis (non-GAAP), yield on interest-earning assets on an FTE basis (non-GAAP), net interest margin on an FTE basis (non-GAAP) and net interest income on an FTE basis (non-GAAP), respectively, for the periods presented:
Three Months Ended September 30,Nine Months Ended September 30,
(Dollars in Thousands)2023202220232022
Interest Income (FTE)(Non-GAAP)
Interest and Dividend Income (GAAP)$48,886 $42,327 $144,557 $111,966 
Tax Equivalent Adjustment247 279 768 870 
Interest and Dividend Income (FTE) (Non-GAAP)49,133 42,606 145,325 112,836 
Average Earning Assets$4,320,390 $4,024,880 $4,256,560 $4,006,788 
Yield on Interest-earning Assets (GAAP)4.49 %4.17 %4.54 %3.74 %
Yield on Interest-earning Assets (FTE) (Non-GAAP)4.51 %4.20 %4.56 %3.77 %
Net Interest Income (GAAP)$27,394 $37,725 $94,890 $98,406 
Tax Equivalent Adjustment247 279 768 870 
Net Interest Income (FTE) (Non-GAAP)27,641 38,004 95,658 99,276 
Average Earning Assets$4,320,390 $4,024,880 $4,256,560 $4,006,788 
Net Interest Margin (GAAP)2.52 %3.72 %2.98 %3.28 %
Net Interest Margin (FTE) (Non-GAAP)2.54 %3.75 %3.00 %3.31 %
42

CARTER BANKSHARES, INC.
ITEM 2. MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS - (continued)
Average Balance Sheet and Net Interest Income Analysis (FTE)
The following table provides information regarding the average balances, interest and rates earned on interest-earning assets and the average balances, interest and rates paid on interest-bearing liabilities for the periods presented:
Three Months Ended September 30, 2023Three Months Ended September 30, 2022
(Dollars in Thousands)Average BalanceIncome/ ExpenseYield/RateAverage BalanceIncome/ ExpenseYield/Rate
ASSETS
Interest-Bearing Deposits with Banks$12,652 $172 5.39 %$25,151 $134 2.11 %
Tax-Free Investment Securities(2)
27,594 203 2.92 %30,073 215 2.84 %
Taxable Investment Securities893,386 7,793 3.46 %942,571 5,466 2.30 %
Total Securities920,980 7,996 3.44 %972,644 5,681 2.32 %
Tax-Free Loans(1)(2)
120,670 972 3.20 %141,082 1,115 3.14 %
Taxable Loans(3)
3,243,663 39,578 4.84 %2,883,790 35,652 4.90 %
Total Loans3,364,333 40,550 4.78 %3,024,872 36,767 4.82 %
Federal Home Loan Bank Stock22,425 415 7.34 %2,213 24 4.30 %
Total Interest-Earning Assets4,320,390 $49,133 4.51 %4,024,880 $42,606 4.20 %
Noninterest Earning Assets88,805 109,307 
Total Assets$4,409,195 $4,134,187 
LIABILITIES AND SHAREHOLDERS' EQUITY
Interest-Bearing Demand$475,939 $720 0.60 %$500,281 $462 0.37 %
Money Market430,954 2,495 2.30 %552,718 395 0.28 %
Savings504,697 140 0.11 %731,931 192 0.10 %
Certificates of Deposit1,486,165 11,973 3.20 %1,257,907 3,420 1.08 %
Total Interest-Bearing Deposits2,897,755 15,328 2.10 %3,042,837 4,469 0.58 %
Federal Home Loan Bank Borrowings447,287 5,986 5.31 %3,913 31 3.14 %
Federal Funds Purchased7,550 107 5.62 %3,432 23 2.66 %
Other Borrowings6,131 71 4.59 %6,326 79 4.95 %
Total Borrowings460,968 6,164 5.31 %13,671 133 3.86 %
Total Interest-Bearing Liabilities3,358,723 21,492 2.54 %3,056,508 4,602 0.60 %
Noninterest-Bearing Liabilities707,445 736,441 
Shareholders' Equity343,027 341,238 
Total Liabilities and Shareholders' Equity$4,409,195 $4,134,187 
Net Interest Income(2)
$27,641 $38,004 
Net Interest Margin(2)
2.54 %3.75 %
(1) Nonaccruing loans are included in the daily average loan amounts outstanding.
(2) Tax-exempt income is on an FTE basis (non-GAAP) using the statutory federal corporate income tax rate of 21 percent.
(3) Average loan balances include loans held-for-sale.


43

CARTER BANKSHARES, INC.
ITEM 2. MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS - (continued)
Total net interest
Nine Months Ended September 30, 2023Nine Months Ended September 30, 2022
(Dollars in Thousands)Average BalanceIncome/ ExpenseYield/RateAverage BalanceIncome/ ExpenseYield/Rate
ASSETS
Interest-Bearing Deposits with Banks$15,550 $587 5.05 %$64,858 $257 0.53 %
Tax-Free Investment Securities(2)
28,189 618 2.93 %30,188 663 2.94 %
Taxable Investment Securities908,670 22,874 3.37 %959,456 13,650 1.90 %
Total Securities936,859 23,492 3.35 %989,644 14,313 1.93 %
Tax-Free Loans(1)(2)
126,578 3,041 3.21 %147,372 3,484 3.16 %
Taxable Loans(3)
3,158,888 117,235 4.96 %2,802,692 94,716 4.52 %
Total Loans3,285,466 120,276 4.89 %2,950,064 98,201 4.45 %
Federal Home Loan Bank Stock18,685 970 6.94 %2,222 66 3.97 %
Total Interest-Earning Assets4,256,560 $145,325 4.56 %4,006,788 $112,836 3.77 %
Noninterest Earning Assets92,613 128,105 
Total Assets$4,349,173 $4,134,893 
LIABILITIES AND SHAREHOLDERS' EQUITY
Interest-Bearing Demand$485,605 $1,876 0.52 %$484,076 $1,082 0.30 %
Money Market440,700 5,607 1.70 %530,560 989 0.25 %
Savings570,538 456 0.11 %724,472 559 0.10 %
Certificates of Deposit1,388,773 26,690 2.57 %1,278,905 10,650 1.11 %
Total Interest-Bearing Deposits2,885,616 34,629 1.60 %3,018,013 13,280 0.59 %
Federal Home Loan Bank Borrowings380,023 14,461 5.09 %3,978 47 1.58 %
Federal Funds Purchased9,062 354 5.22 %2,168 27 1.67 %
Other Borrowings6,247 223 4.77 %5,637 206 4.89 %
Total Borrowings395,332 15,038 5.09 %11,783 280 3.18 %
Total Interest-Bearing Liabilities3,280,948 49,667 2.02 %3,029,796 13,560 0.60 %
Noninterest-Bearing Liabilities720,181 744,597 
Shareholders' Equity348,044 360,500 
Total Liabilities and Shareholders' Equity$4,349,173 $4,134,893 
Net Interest Income(2)
$95,658 $99,276 
Net Interest Margin(2)
3.00 %3.31 %
(1) Nonaccruing loans are included in the daily average loan amounts outstanding.
(2) Tax-exempt income decreased $0.7is on an FTE basis (non-GAAP) using the statutory federal corporate income tax rate of 21 percent.
(3) Average loan balances include loans held-for-sale.
Interest income increased $6.6 million or 2.7%, to $26.5and $32.6 million for the three and nine months ended March 31, 2021,September 30, 2023, respectively, compared to $27.3 million for the same periodperiods in 2020 primarily due the decline in the interest rate environment, offset by an increase in the volume of interest-earning assets. Net interest2022. Interest income, on an FTE basis (non-GAAP), decreased $0.9increased $6.5 million or 3.1%,and $32.5 million for the three and nine months ended September 30, 2023, respectively, compared to $27.0the same periods in 2022. The change was primarily due to increases in average interest-earning assets of $295.5 million and $249.8 million in the first quarter of 2021three and nine months ended September 30, 2023, respectively, compared to $27.9 million in the same periodperiods in 2020. The decrease2022. Also impacting the change was higher interest rate yields on interest-earning assets of 31 basis points and 79 basis points for the three and nine months ended September 30, 2023, respectively, compared to the same periods in net2022 due to the rising interest rate environment. These changes were offset by the negative impact of $9.3 million and $20.6 million for the three and nine months ended September 30, 2023, respectively, to interest income related to placing the Company’s largest lending relationship on an FTEnonaccrual status.
For the three and nine months ended September 30, 2023 compared to the same periods in 2022, average interest-bearing deposits with banks decreased $12.5 million and $49.3 million, respectively, as funds were deployed into higher yielding loans, and the average rate earned increased 328 basis was driven by an $5.0points and 452 basis points, respectively. Average loan balances increased $339.5 million decreaseand $335.4 million for the three and nine months ended September 30, 2023, respectively, compared to the same periods in 2022. Loans provide the greatest impact on interest income partially offset by a $4.1 million decrease in interest expense duringand the yield on earning assets as they have the largest balance and the highest yield within major earning asset categories. The average rate earned on loans decreased four basis points for the three months ended March 31, 2021September 30, 2023 compared to the same period in 2020. The decreases in short-term interest rates had a negative impact on both net interest income and the net interest margin, but are partially offset by a lower cost of funds. Net interest margin decreased 21 basis points to 2.73% in the first quarter of 2021 compared to 2.94% for the same period in 20202022, primarily due to the negative impact of lower yieldsplacing the Company’s largest lending relationship on interest-earning assets, offset by a decline in the cost of interest-bearing liabilities. The net interest margin, on an FTE basis (non-GAAP), decreased 23nonaccrual status, and increased 44 basis points to 2.78% infor the first threenine months ended 2021September 30, 2023 compared to 3.01% for the same period in 2020, primarily due2022.
Interest income was negatively impacted by placing the Company’s largest lending relationship on nonaccrual status during the second quarter of 2023, resulting in negative impacts to the lower interest rate environment. The lower interest rate environment and the intentional runoff of higher cost CDs has significantly contributed to lower the overall cost of funds.
The following table reconciles net interest income per the Consolidated Statements of Income to net interest income on an FTE basis, and net interest margin to net interest margin on an FTE basis, for the periods presented:
For the Three Months Ended March 31,
(Dollars in Thousands)20212020
Total Interest Income$32,957 $37,836 
Total Interest Expense6,428 10,572 
Net Interest Income per Consolidated Statements of Net Income26,529 27,264 
Adjustment to FTE Basis462 601 
Net Interest Income (FTE)(non-GAAP)$26,991 $27,865 
Net Interest Margin2.73 %2.94 %
Adjustment to FTE Basis0.05 %0.07 %
Net Interest Income (FTE)(non-GAAP)2.78 %3.01 %
by $20.6 million since June 30, 2023, including $9.3
44

CARTER BANKSHARES, INC.
ITEM 2. MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS - (continued)
Average Balance Sheet and Net Interest Income Analysis (FTE)
The following table provides information regarding the average balances, interest and rates earned on interest- earning assets and the average balances, interest and rates paid on interest-bearing liabilities for the periods presented:
Three Months Ended March 31, 2021Three Months Ended March 31, 2020
(Dollars in Thousands)
Average Balance(3)
Income/ ExpenseRateAverage BalanceIncome/ ExpenseRate
ASSETS
Interest-bearing Deposits with Banks$174,731 $50 0.12 %$62,960 $210 1.34 %
Tax-free Investment Securities(2)
51,589 413 3.25 %21,452 204 3.82 %
Taxable Investment Securities708,250 2,987 1.71 %712,104 4,502 2.54 %
Tax-free Loans(1)(2)
223,012 1,787 3.25 %337,857 2,660 3.17 %
Taxable Loans(1)
2,777,423 28,145 4.11 %2,584,917 30,797 4.79 %
Federal Home Loan Bank Stock4,805 37 3.12 %4,418 64 5.83 %
Total Interest-earning Assets$3,939,810 $33,419 3.44 %$3,723,708 $38,437 4.15 %
LIABILITIES
Deposits:
Interest-bearing Demand$378,886 $215 0.23 %$297,395 $446 0.60 %
Money Market309,624 266 0.35 %154,564 271 0.71 %
Savings644,806 162 0.10 %562,712 145 0.10 %
Certificates of Deposit1,620,543 5,652 1.41 %1,918,841 9,633 2.02 %
Total Interest-bearing Deposits2,953,859 6,295 0.86 %2,933,512 10,495 1.44 %
Borrowings:
Federal Funds Purchased— — — %220 1.83 %
FHLB Borrowings33,889 96 1.15 %17,418 58 1.34 %
Other Borrowings2,307 37 6.50 %1,481 18 4.89 %
Total Borrowings36,196 133 1.49 %19,119 77 1.62 %
Total Interest-bearing Liabilities$2,990,055 6,428 0.87 %$2,952,631 10,572 1.44 %
Net Interest Income(2)
$26,991 $27,865 
Net Interest Margin(2)
2.78 %3.01 %
(1)Nonaccruing loans are includedmillion in the daily average loan amounts outstanding.
(2)Tax-exempt income is on an FTE basis usingthird quarter of 2023 and $11.3 million in the statutory federal corporate income tax rate of 21 percent.
(3)Loan and deposit balances include held-for-sale transactions in connection with sale of Bank branches.
Interest income, on an FTE basis (non-GAAP), decreased $5.0 million, or 13.1%, for the three months ended March 31, 2021, compared to the same period in 2020. We are currently maintaining higher liquidity levels as a result of COVID-19. The change was primarily due to an increase in average interest-earning assets of $216.1 million for the three months ended March 31, 2021 offset by lower short-term interest rates compared to the same period in 2020. Average interest-bearing deposits with banks increased $111.8 million and the average rate earned decreased 122 basis points compared to the same period in 2020. Average loan balances increased $77.7 million for the three months ended March 31, 2021 compared to the same period in 2020, which includes PPP loan production that began in second quarter of 2020. Average PPP loans for2023. These negative impacts represented an estimated negative effect on the three months ended March 31, 2021 totaled $31.2 million. The average rate earnedyield on loans decreased 56 basis points for the first quarterearning assets of 2021 compared to the same period in 2020 primarily due to lower short-term interest rates. Average investment securities increased $26.3 million and the average rate earned decreased 7785 basis points for the three months ended 2021September 30, 2023 and 64 basis points for the nine months ended September 30, 2023.
At September 30, 2023 the loan portfolio was comprised of 24.5% floating rate loans which reprice monthly, 41.3% variable rate loans that reprice at least once during the life of the loan and 34.2% fixed rate loans that do not reprice during the life of the loan.
Average investment securities decreased $51.7 million and $52.8 million for the three and nine months ended September 30, 2023, respectively, compared to the same periodperiods in 2020.2022. The average rate earned on investment securities increased 112 basis points and 142 basis points for the three and nine months ended September 30, 2023, respectively, compared to the same periods in 2022. The change in investment securities is the result of active balance sheet management as ourto deploy the proceeds from securities maturities and principal payments into higher yielding loans, rather than reinvesting those proceeds back into the securities portfolio. The portfolio has been diversified as to bond types, maturities, and interest rate structures. Overall,As of September 30, 2023, the FTEsecurities portfolio was comprised of 47.3% variable rate securities with approximately 99.4% that will reprice at least once over the next 12 months. We believe having a significant percentage of variable rate securities is an important strategy during times of rising interest rates because fixed-rate bond prices generally fall when interest rates increase, which can result in unrealized losses. However, variable rate securities do not carry as much interest rate risk so there is much less price volatility. This variable rate strategy is expected to limit the impact of rising rates on interest-earning assets (non-GAAP) decreased 71 basis pointsthe Company’s unrealized losses on debt securities.
Interest expense increased $16.9 million and $36.1 million for the first quarter of 2021three and nine months ended September 30, 2023, respectively, compared to the same periodperiods in 2020.2022 due to increases in the cost of all interest-bearing liability categories, except savings accounts, in the higher rate environment. Also contributing to the increased interest expense is the shift to higher cost deposits and borrowings due to a decline and change in mix of deposits and the Company’s use of higher-cost borrowings to fund growth in the loan portfolio, including $145.1 million and $132.4 million declines in average interest-bearing deposits for the three and nine months ended September 30, 2023, respectively, compared to the same periods in 2022.
The cost of interest-bearing liabilities increased by 194 basis points and 142 basis points to 2.54% and 2.02% for the three and nine months ended September 30, 2023, respectively, compared to the same periods in 2022. Interest expense decreased $4.1on deposits increased $10.9 million and $21.3 million for the three and nine months ended March 31, 2021September 30, 2023 compared to the same periodperiods in 2020. The decrease was2022 primarily due to lower short-term interestthe rates on these deposits increasing 152 basis points and 101 basis points to 2.10% and 1.60%, respectively. The increases in 2021 asrates for the three and nine months ended September 30, 2023 compared to 2020 as well as the intentional runoff ofsame periods last year included interest-bearing demand deposits up by 23 basis points and 22 basis points, respectively, money market accounts up by 202 basis points and 145 basis points, respectively, and CDs up by 212 basis points and 146 basis points, respectively, in response to competitive pressures from higher cost CDs. Interest expensemarket rates compared to the same periods in 2022. The average rates paid on interest-bearing deposits decreased $4.2savings accounts increased by one basis point for both the three and nine months ended September 30, 2023 compared to the same periods in 2022.
The average balances on borrowings increased $447.3 million and $383.5 million for the three and nine months ended March 31, 2021September 30, 2023, respectively, when compared to the same periodperiods in 2020 primarily due to the decline in the average balance2022. The cost of CDsborrowings increased 145 basis points and interest-bearing demand accounts. The decrease of $298.3 million in the average balance of CDs for the three months ended March 31, 2021 compared to the same period in 2020 was primarily due to the intentional runoff of these higher cost CDs. Interest-bearing demand accounts increased $81.5 million for the three months ended March 31, 2021 compared to the same period in 2020. The average rate paid on interest-bearing deposits decreased 58191 basis points for the three and nine months ended March 31, 2021September 30, 2023, respectively, when compared to the same periodperiods in 2020 primarily2022, largely due to lower short-termincreased balances and the higher interest rates. Average total borrowings increased $17.1 million andrate environment.
45

CARTER BANKSHARES, INC.
ITEM 2. MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS - (continued)
the average rate paid decreased 13 basis points for the three months ended March 31, 2021 compared to the same period in 2020. Overall, the cost of interest-bearing liabilities decreased 57 basis points for the three months ended March 31, 2021 compared to the same period in 2020.
The following table sets forth for the periods presented a summary of the changes in interest earned and interest paid resulting from changes in volume and changes in rates:
Three Month Ended March 31, 2021
Compared to March 31, 2020
Three Months Ended September 30, 2023
Compared to September 30, 2022
Nine Months Ended September 30, 2023
Compared to September 30, 2022
(Dollars in Thousands)(Dollars in Thousands)
Volume(3)
Rate(3)
Increase/
(Decrease)
(Dollars in Thousands)
Volume(3)
Rate(3)
Increase/
(Decrease)
Volume(3)
RateIncrease/
(Decrease)
ASSETS
Interest-bearing Deposits with Banks$146 $(306)$(160)
Interest Earned on:Interest Earned on:
Interest-Bearing Deposits with BanksInterest-Bearing Deposits with Banks$(92)$130 $38 $(332)$662 $330 
Tax-free Investment Securities(2)
Tax-free Investment Securities(2)
244 (35)209 
Tax-free Investment Securities(2)
(18)(12)(44)(1)(45)
Taxable Investment SecuritiesTaxable Investment Securities(25)(1,490)(1,515)Taxable Investment Securities(299)2,626 2,327 (758)9,982 9,224 
Total SecuritiesTotal Securities(317)2,632 2,315 (802)9,981 9,179 
Tax-free Loans(1)(2)
Tax-free Loans(1)(2)
(939)66 (873)
Tax-free Loans(1)(2)
(165)22 (143)(499)56 (443)
Taxable Loans(1)
Taxable Loans(1)
2,076 (4,728)(2,652)
Taxable Loans(1)
4,397 (471)3,926 12,704 9,815 22,519 
Total LoansTotal Loans4,232 (449)3,783 12,205 9,870 22,075 
Federal Home Loan Bank StockFederal Home Loan Bank Stock22 (49)(27)Federal Home Loan Bank Stock363 28 391 821 83 904 
Total Interest-earning Assets$1,524 $(6,542)$(5,018)
Total Interest-Earning AssetsTotal Interest-Earning Assets$4,186 $2,341 $6,527 $11,892 $20,597 $32,489 
LIABILITIES
Deposits:
Interest-bearing Demand$97 $(328)$(231)
Interest Paid on:Interest Paid on:
Interest-Bearing DemandInterest-Bearing Demand$(23)$281 $258 $$791 $794 
Money MarketMoney Market177 (182)(5)Money Market(106)2,206 2,100 (195)4,813 4,618 
SavingsSavings20 (3)17 Savings(62)10 (52)(122)19 (103)
Certificates of DepositCertificates of Deposit(1,360)(2,621)(3,981)Certificates of Deposit724 7,829 8,553 989 15,051 16,040 
Total Interest-bearing Deposits(1,066)(3,134)(4,200)
Borrowings:
Total Interest-Bearing DepositsTotal Interest-Bearing Deposits533 10,326 10,859 675 20,674 21,349 
Federal Home Loan Bank BorrowingsFederal Home Loan Bank Borrowings5,919 36 5,955 14,083 331 14,414 
Federal Funds PurchasedFederal Funds Purchased(2)(1)Federal Funds Purchased44 40 84 196 131 327 
FHLB Borrowings48 (10)38 
Other BorrowingsOther Borrowings12 19 Other Borrowings(2)(6)(8)22 (5)17 
Total BorrowingsTotal Borrowings61 (5)56 Total Borrowings5,961 70 6,031 14,301 457 14,758 
Total Interest-bearing Liabilities$(1,005)$(3,139)$(4,144)
Total Interest-Bearing LiabilitiesTotal Interest-Bearing Liabilities6,494 10,396 16,890 14,976 21,131 36,107 
Change in Net Interest MarginChange in Net Interest Margin$2,529 $(3,403)$(874)Change in Net Interest Margin$(2,308)$(8,055)$(10,363)$(3,084)$(534)$(3,618)
(1)Nonaccruing loans are included in the daily average loan amounts outstanding. 
(2)Tax-exempt income is on an FTE basis (non-GAAP) using the statutory federal corporate income tax rate of 21 percent.
(3)Changes to rate/volume are allocated to both rate and volume on a proportionate dollar basis.
Provision for Credit Losses
The Company recognizes provision expense for the ACL based on the difference between the existing balance of ACL reserves and the ACL reserve balance necessary to adequately absorb expected credit losses isassociated with the amountCompany’s financial instruments. Similarly, the Company recognizes provision expense for unfunded commitments based on the difference between the existing balance of reserves for unfunded commitments and the reserve balance for unfunded commitments necessary to be added to the allowance foradequately absorb expected credit losses (“ACL”), after considering loan charge-offs and recoveries, to bring theassociated with those commitments.
The ACL to a level determinedtotal portfolio loans was 2.77% of total portfolio loans at September 30, 2023, compared to be appropriate in management's judgment to absorb expected losses inherent in the loan portfolio. The Company elected to defer its adoption2.98% of CECL in accordance with relief provided under the CARES Act until Marchtotal portfolio loans, at December 31, 2021, effective January 1, 2021. At January 1, 2021, we increased the ACL by $64.5 million for the Day 1 CECL adjustment which includes $61.6 million to the ACL and $2.9 million related to the life-of-loss reserve on unfunded loan commitments.2022. The provision for credit losses decreased $2.9increased $1.2 million to $1.9and $0.2 million for the three and nine months ended March 31, 2021September 30, 2023, respectively, when compared to $4.8the same periods in 2022. The increase for the three and nine months ended September 30, 2023 in the provision for credit losses was primarily driven by loan growth and net charge-offs.
The (recovery) provision for unfunded commitments decreased $0.3 million to a recovery of $0.1 million and increased $0.1 million to a provision of $0.3 million for the three and nine months ended September 30, 2023, respectively, compared to the same periods in 2022 related to changes in real estate construction and pressure on the reserve rate.
Net charge-offs were $0.8 million and $2.0 million for the three and nine months ended September 30, 2023, respectively, compared to $3.7 million and $4.1 million for the same periodperiods in 2020.
The provision for credit losses decreased $2.9 million to $1.9 million for2022. During the three months ended March 31, 2021 comparedSeptember 30, 2022, the Company charged-down $3.4 million on a $4.9 million purchased syndicated commercial and industrial loan and transferred $1.5 million to $4.8 million for the same periodheld-for-sale. As a percentage of 2020 due to qualitative adjustments of $2.6 million due to the decline in economic and market conditions as a result of COVID-19. Adjustments to the CECL model were made to account for additional potential deterioration in credit quality with respect toaverage portfolio loans, on deferral. Management reviews and analyzes the monthly operating statements of commercial clients in the deferral program. During the first quarter of 2021, management observed continued deterioration on hospitality loans with aggregate principal balances of $50.9 million that are on deferral as of March 31, 2021. This adjustment resulted in current expected credit losses of $11.7 million at March 31, 2021. The Day 1 model recognized the deterioration of loans with an aggregate principal balance of $42.8 million which resulted in current expected credit losses ofannualized basis, net charge-offs were 0.09%
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$10.2and 0.08% for the three and nine months ended 2023, respectively, and 0.49% and 0.19% for the same periods in 2022, respectively. See the “Allowance for Credit Losses” section of this MD&A for additional details regarding our charge-offs.
Nonperforming loans (“NPLs”) increased at September 30, 2023 by $301.7 million asto $308.3 million compared to $6.6 million at December 31, 2022. During the second quarter of 2023, the Company placed commercial loans that reside in the Other segment of the Company’s loan portfolio, relating to a single lending relationship which has an aggregate principal amount of $301.9 million, on nonaccrual status due to loan maturities and failure to pay in full. The Other loan segment resulted in CECL of $51.3 million in connection with our adoption of Topic 326 “Financial Instruments - Credit Losses.” on January 1, 2021. BetweenAs of September 30, 2023 and December 31, 2022, those Other segment reserves were $53.6 million and $54.7 million, respectively. As of September 30, 2023, the Day 1 modelCompany utilized discounted cash flow valuation techniques to evaluate the current condition of certain of the borrowers’ operating businesses and those borrowers’ capacity to repay, which resulted in specific reserves related to that single lending relationship. As a result, the model ended March 31, 2021classification of these commercial loans in nonaccrual status did not have a loan with a principal balance of $8.1 million was recognized resulting in additional expectedsignificant impact on the Company’s provision for credit losses of $1.5 million during the three and nine months ended March 31, 2021.September 30, 2023. See the “Credit Quality” section of this MD&A for additional information regarding our NPLs and this lending relationship.
Net charge-offsRefer to Note 5, Allowance for Credit Losses, in the Notes to Consolidated Financial Statements in Item 1 of this Quarterly Report on Form 10-Q for additional information related to our ACL.
Noninterest Income
Three Months Ended September 30,Nine Months Ended September 30,
(Dollars in Thousands)20232022$ Change% Change20232022$ Change% Change
(Losses) Gains on Sales of Securities, net$(1)$(4)$75.0 %$(10)$48 $(58)(120.8)%
Service Charges, Commissions and Fees1,783 1,750 33 1.9 %5,380 5,452 (72)(1.3)%
Debit Card Interchange Fees1,902 1,788 114 6.4 %5,941 5,570 371 6.7 %
Insurance Commissions868 876 (8)(0.9)%1,550 1,713 (163)(9.5)%
Bank Owned Life Insurance Income348 341 2.1 %1,028 1,009 19 1.9 %
(Losses) Gains on Sales and Write-downs of Bank Premises, net— (4)100.0 %— 342 (342)(100.0)%
Commercial Loan Swap Fee Income— 18 (18)(100.0)%114 774 (660)(85.3)%
Other370 470 (100)(21.3)%1,030 1,266 (236)(18.6)%
Total Noninterest Income$5,270 $5,235 $35 0.7 %$15,033 $16,174 $(1,141)(7.1)%
Total noninterest income increased by $0.1 millionslightly to $0.7$5.3 million for the three months ended March 31, 2021September 30, 2023 and decreased $1.1 million, or 7.1%, to $15.0 million for the nine months ended September 30, 2023 compared to $0.6 million in the same period of 2020. As a percentage of average portfolio loans, on an annualized basis, net charge-offs were 0.10% and 0.09%periods in 2022. The slight increase for the three months ended March 31, 2021 and 2020, respectively.
At March 31, 2021, December 31, 2020 and March 31, 2020, nonperforming loans were $32.0 million, $32.0 million and $40.5 million, respectively. Nonperforming loans as a percentage of total portfolio loans were 1.08%, 1.09% and 1.38% as of March 31, 2021, December 31, 2020 and March 31, 2020, respectively. The ACL was 365.7% of nonperforming loans as of March 31, 2021, as compared to 169.1% of nonperforming loans as of December 31, 2020.
At March 31, 2021, the adoption of Topic 326 resulted in an increase to our ACL of $62.8 million, to $116.9 million, excluding the life-of-loss reserve compared to $54.1 million at December 31, 2020. The ACL as a percentage of total portfolio loans was 3.93% at March 31, 2021 and 1.83% at December 31, 2020.

Noninterest Income
Three Months Ended March 31,
(Dollars in Thousands)20212020$ Change% Change
Gains on Sales of Securities, net$3,610 $1,214 $2,396 197.4 %
Service Charges, Commissions and Fees1,809 1,650 159 9.6 %
Debit Card Interchange Fees1,831 1,243 588 47.3 %
Insurance Commissions294 1,309 (1,015)(77.5)%
Bank Owned Life Insurance Income340 353 (13)(3.7)%
Other Real Estate Owned Income71 139 (68)(48.9)%
Commercial Loan Swap Fee Income219 422 (203)(48.1)%
Other778 622 156 25.1 %
Total Noninterest Income$8,952 $6,952 $2,000 28.8 %
Total noninterest income increased $2.0 million, or 28.8%, to $9.0 million for the three months ended 2021September 30, 2023 compared to the same periodperiods in 2020,2022 was primarily drivenrelated to a $0.1 million increase in debit card interchange fees due to higher interchange fee volume, offset by the impacta $0.1 million decrease within other noninterest income related to a higher fair value adjustment of $3.6 millionour interest rate swap contracts with commercial customers in net securities gains. Securities gains increased $2.4 million to $3.6 million during the first three months of 2021 compared to $1.2 million during the same period in 2020 to take advantagequarter of market opportunities, reposition and diversify holdings in2022.
For the securities portfolio. Other key factors contributed tonine months ended September 30, 2023, the increasedecrease in total noninterest income duringprimarily related to a decrease of $0.7 million in commercial loan swap fee income due to the rising interest rate environment, and a decrease of $0.3 million related to losses on sales and write-downs of bank premises, net due to a $0.4 million eminent domain settlement on a previously closed branch in the first quarter of 2021 were higher debit card interchange fees2022. Also impacting the decrease from the year ago period included a decrease of $0.6$0.2 million due to higher activity in demand deposits, increasedother noninterest income, $0.2 million decline in insurance commissions, as well as a decline of $0.1 million in service charges, commissions and fees. The decreases in insurance commissions and service charges on deposit accounts of $0.2 millionwere primarily volume driven and a $0.2 million increasethe decrease in other noninterest income. These increases were offset by lower insurance commissionsincome related to a higher fair value adjustment of $1.0 million and lower commercial loan swap fee income of $0.2 million due to declines in our interest rate swap contracts with commercial customers in the first quarter of 2022. These decreases were offset by our commercial customers.

an increase of $0.4 million in debit card interchange fees due to higher interchange fee volume in the first nine months of 2023.
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ITEM 2. MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS - (continued)
Noninterest Expense
Three Months Ended March 31,Three Months Ended September 30, 2023Nine Months Ended September 30,
(Dollars in Thousands)(Dollars in Thousands)20212020$ Change% Change(Dollars in Thousands)20232022$ Change% Change20232022$ Change% Change
Salaries and Employee BenefitsSalaries and Employee Benefits$12,582 $13,581 $(999)(7.4)%Salaries and Employee Benefits$13,956 $13,520 $436 3.2 %$41,257 $37,721 $3,536 9.4 %
Occupancy Expense, netOccupancy Expense, net3,514 3,249 265 8.2 %Occupancy Expense, net3,547 3,412 135 4.0 %10,548 10,060 488 4.9 %
FDIC Insurance ExpenseFDIC Insurance Expense643 544 99 18.2 %FDIC Insurance Expense1,368 543 825 151.9 %2,711 1,540 1,171 76.0 %
Other TaxesOther Taxes762 746 16 2.1 %Other Taxes846 848 (2)(0.2)%2,436 2,471 (35)(1.4)%
Advertising ExpenseAdvertising Expense170 612 (442)(72.2)%Advertising Expense363 368 (5)(1.4)%1,133 874 259 29.6 %
Telephone ExpenseTelephone Expense600 574 26 4.5 %Telephone Expense500 448 52 11.6 %1,339 1,390 (51)(3.7)%
Professional and Legal FeesProfessional and Legal Fees1,224 437 787 180.1 %Professional and Legal Fees1,512 1,310 202 15.4 %4,005 3,731 274 7.3 %
Data ProcessingData Processing921 486 435 89.5 %Data Processing1,076 833 243 29.2 %2,854 2,516 338 13.4 %
Losses on Sales and Write-downs of Other Real Estate Owned, net212 189 23 12.2 %
Losses on Sales and Write-downs of Bank Premises, net43 12 31 258.3 %
Debit Card ExpenseDebit Card Expense632 554 78 14.1 %Debit Card Expense816 797 19 2.4 %2,066 2,089 (23)(1.1)%
Tax Credit AmortizationTax Credit Amortization427 272 155 57.0 %Tax Credit Amortization— (764)764 100.0 %— 466 (466)(100.0)%
Unfunded Loan Commitment Expense— 982 (982)(100.0)%
Other Real Estate Owned Expense54 140 (86)(61.4)%
OtherOther1,821 2,370 (549)(23.2)%Other3,298 2,148 1,150 53.5 %8,045 6,526 1,519 23.3 %
Total Noninterest ExpenseTotal Noninterest Expense$23,605 $24,748 $(1,143)(4.6)%Total Noninterest Expense$27,282 $23,463 $3,819 16.3 %$76,394 $69,384 $7,010 10.1 %
TotalDuring the three and nine months ended September 30, 2023 total noninterest expense decreased $1.1increased $3.8 million or 4.6%,and $7.0 million, respectively, compared to the same periods in 2022. The most significant variances for the first quarter of March 31, 2021 to $23.6 millionthree months ended September 30, 2023 compared to $24.7 million in the same period in 2022 related to increases of 2020. The decrease was primarily driven by a decline$1.2 million within other noninterest expense, an increase of $1.0$0.8 million in FDIC insurance expense, an increase of $0.8 million in tax credit amortization expense due to the early adoption of ASU 2023-02 Investments Equity Method and Joint Ventures (Topic 323): Accounting for Investments in Tax Credit Structures Using the Proportional Amortization Method, an increase of $0.4 million in salaries and employee benefits, primarily attributable to our branch network optimization project, which was partially offset by normal merit increases, lower unfunded loan commitment expensean increase of $1.0 million primarily due to the reclassification to the provision for credit losses in 2021 due to the adoption of CECL. Also impacting the decrease was $0.4$0.2 million in advertisingdata processing expenses, due to the sunsetan increase of our deposit acquisition strategy$0.2 million in the fourth quarterprofessional and legal fees, and an increase of 2020 and a $0.5$0.1 million decreasein occupancy expenses.
The increase in other noninterest expense related to a $0.6 million write-down on three legacy other real estate owned (“OREO”) properties pending sale, a $0.2 million nonrecurring expense in the third quarter of 2023, and $0.2 million in write-downs on two closed branches marked for sale. FDIC insurance expense increased due to the deterioration in asset quality as a direct result of placing the Bank’s largest lending relationship in nonaccrual status during the quarter ended June 30, 2023, which is a component used to determine the assessment. The decrease in tax credit amortization of $0.8 million is due to the reversal during the third quarter of 2022 as a result of updated information from the developer that extended the in-service date to 2023 for one of the Company’s partnerships. The increase in salaries and employee benefits is primarily related to $1.3 million higher base salaries, and increased FICA expenses of $0.1 million, offset by lower postage, travelprofit sharing and business development expenses which were somewhat impacted by COVID-19. Partially offsetting these decreases were higherincentives of $0.6 million and $0.3 million, respectively in the three months ended September 30, 2023. The increases in data processing, professional and legal fees and occupancy expenses primarily related to additional seasonal services performed during the third quarter of $0.82023.
The largest increase for nine months ended September 30, 2023 compared to the same period in 2022 was higher salaries and employee benefits of $3.5 million related to higher salary expense due to retail open positions being filled, job grade assessment increases, normal merit increases, increased medical claims and higher incentive bonuses in 2023. Also impacting the increase was $1.5 million increase in other noninterest expense, a $1.2 million increase in FDIC Insurance expense, an increase of $0.5 million in occupancy expense, a $0.3 million increase in data processing expenses, a $0.3 million increase in professional and legal fees and a $0.3 million increase in advertising expenses. Offsetting these increases, similar to the quarterly variance, was a decline in tax credit amortization of $0.4$0.5 million due to anthe previously mentioned in-service date extension.
The increases in other noninterest expense, FDIC insurance expense, occupancy expense, data processing expenses and professional and legal expense for the nine months ended September 30, 2023 are all similar to the variances mentioned for the three months ended September 30, 2023 above; however, advertising expenses increased due to marketing initiatives and the increase in customer accounts and new modules addedFDIC expenses also related to our core processor, ana final rule adopted by the FDIC to increase of $0.3 million in occupancy expenses and a $0.2 million increaseinitial base deposit insurance assessment rate schedules uniformly by two basis points on all insured depository institutions, beginning in the amortizationfirst quarterly assessment period of tax credits.2023.
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ITEM 2. MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS - (continued)
Provision for Income Taxes
The provision for income taxes increased $0.7decreased $4.2 million and $2.8 million to $0.9$0.8 million and $5.3 million for the three and nine months ended March 31, 2021September 30, 2023, respectively, when compared to $0.2the same periods in 2022. Pre-tax income decreased $15.0 million and $12.0 million for the three and nine months ended September 30, 2023, respectively, when compared to the same periodperiods in 2020.2022. The increase in pretax income of $5.6 million for the first three months of 2021 was primarily due to higher noninterest income, lower provision for credit losses and lower noninterest expenses. Our effective tax rate increased to 9.0%was 17.7% and 17.4% for the three and nine months ended March 31, 2021 asSeptember 30, 2023 compared to 5.3%25.8% and 19.1% for the same periodperiods in 2020.2022. The increasedecrease in the effective tax rate isfor the three and nine months ended September 30, 2023 compared to the same periods in 2022 was primarily duerelated to achanges in pre-tax income, partially offset by higher levellevels of pretax income and a lower level of tax-exempt interest income.tax credits in 2023. The Company ordinarily generates an annual effective tax rate that is less than the statutory rate of 21% due to benefits resulting from tax-exempt interest income, tax credit projects and BOLI, which are relatively consistent regardlessbank owned life insurance (“BOLI”).
Financial Condition
September 30, 2023
Total assets increased $247.6 million, to $4.5 billion at September 30, 2023 compared to $4.2 billion at December 31, 2022. Total portfolio loans increased $262.0 million, or 11.1% on an annualized basis, to $3.4 billion at September 30, 2023 compared to December 31, 2022 primarily due to loan growth in the CRE, residential mortgage and construction segments during the nine months ended September 30, 2023. The variances in loan segments for portfolio loans related to increases of $218.4 million in commercial real estate loans, $80.4 million in residential mortgages, $24.0 million in construction loans, offset by decreases of $45.5 million in C&I loans, $8.1 million in other consumer loans and $7.2 million in the other category.
The securities portfolio decreased $42.9 million and is currently 17.8% of total assets at September 30, 2023 compared to 19.9% of total assets at December 31, 2022. The decrease is due to $54.0 million in maturities, curtailments and security sales deployed into higher yielding loan growth, offset by $24.9 million in purchases of small business administration bonds during the nine months ended September 30, 2023. As of September 30, 2023, the securities portfolio was comprised of 47.3% variable rate securities with approximately 99.4% that will reprice at least once over the next 12 months. At September 30, 2023, total gross unrealized gains in the available-for-sale portfolio were $0.9 million, offset by $120.5 million of gross unrealized losses. Refer to the “Securities Activity” section below for further discussion of unrealized losses in the available-for-sale securities portfolio.
Federal Home Loan Bank (“FHLB”) stock, at cost increased $17.6 million to $27.4 million at September 30, 2023 compared to December 31, 2022. The increase is due to the FHLB requirement to hold a specified level of pretax income.stock based upon level of borrowings. OREO decreased $4.6 million at September 30, 2023 compared to December 31, 2022 due to the sale of one OREO property in June 2023. During the third quarter of 2023, the Bank closed two retail banking offices and moved $1.1 million at fair value to OREO. These properties are currently being marketed for sale. Closed retail bank offices had a book value of $2.1 million at September 30, 2023 and $1.1 million at December 31, 2022.
Total deposits decreased $74.2 million to $3.6 billion at September 30, 2023 compared to December 31, 2022. The decrease related to a decline of $324.2 million in savings, money market and demand deposits due to customers migrating to higher-yielding CD products driven by rising market interest rates. At September 30, 2023, noninterest-bearing deposits comprised 18.6% of total deposits compared to 19.4% at December 31, 2022 and 19.3% at September 30, 2022. CDs comprised 42.5%, 34.7% and 33.5% of total deposits at September 30, 2023, December 31, 2022 and September 30, 2022, respectively. As of September 30, 2023, based on assumptions that the Bank uses to prepare its regulatory call report, approximately 88.9% of our total deposits of $3.6 billion were insured under standard FDIC insurance coverage limits, and approximately 11.1% of our total deposits were uninsured deposits over the standard FDIC insurance coverage limit. The Company’s deposit base is diversified and granular and is comprised of approximately 79.2% of retail deposits.
Total capital of $330.6 million at September 30, 2023, reflects an increase of $2.0 million compared to $328.6 million at December 31, 2022. The increase in total capital from December 31, 2022 is primarily due to net income of $25.3 million for the nine months ended September 30, 2023, offset by $16.4 million related to the repurchase of common stock, a $7.9 million decrease in other comprehensive (loss) income due to changes in fair value of investment securities, as well as, the transitional adjustment of $0.1 million, net of tax for the adoption of ASU 2023-02. The remaining difference of $1.1 million is related to restricted stock activity for the nine months ended September 30, 2023.
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ITEM 2. MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS - (continued)
Financial Condition
March 31, 2021
Total assets decreased $39.8 million to $4.1 billion at March 31, 2021 compared to $4.2 billion at December 31, 2020. Federal Reserve Bank excess reserves decreased $52.8 million to $110.6 million at March 31, 2021 compared to December 31, 2020 due to active balance sheet management.
Total portfolio loans increased $24.7 million, or 0.8%, to $3.0 billion at March 31, 2021 compared to December 31, 2020. The variances in loan segments for portfolio loans is primarily related to the adoption of Topic 326. We made changes to our loan portfolio segments to align with the methodology applied in determining the allowance under CECL. The new segmentation breaks out an Other category from the original loan categories, which applies only to the current year 2021 and was not applied to periods during 2020 and prior years, therefore showing fluctuations in all categories. The break-out of Other loans totaled $373.4 million consisting of $136.3 million of CRE, $77.8 million of C&I, $49.6 million of Residential Mortgages and $109.7 million of Construction. This segment of loans has unique risk attributes considered inconsistent with current underwriting standards. The analysis applied to this segment resulted in an increase in reserves of $51.3 million.
At March 31, 2021 we had $9.4 million loans held-for-sale in connection with the sale of Bank branches that are expected to close in the second quarter of 2021. Nonperforming loans and TDRs remained at $32.0 million at both March 31, 2021 and December 31, 2020. Other Real Estate Owned (“OREO”) decreased $1.7 million at March 31, 2021 compared to December 31, 2020. Closed retail bank offices declined $0.6 million with a remaining book value of $1.9 million at March 31, 2021 compared to $2.5 million at December 31, 2020. Through the second quarter of 2021, all branch closures and sale transactions will be completed as part of our branch network optimization project aligned with our strategic goals to enhance franchise value and improve operating efficiency.
The securities portfolio increased $1.4 million at March 31, 2021 from December 31, 2020 and comprised 18.8% of total assets at March 31, 2021 compared to 18.6% of total assets at December 31, 2020. The increase was a result of active balance sheet management. We have further diversified the securities portfolio as to bond types, maturities and interest rate structures.
Total deposits increased $6.9 million to $3.7 billion at March 31, 2021 compared to $3.7 billion at December 31, 2020. The increase in deposits primarily related to the growth in all our core deposit categories, which includes noninterest-bearing and interest-bearing demand deposits, money market and savings accounts. Core deposits increased $102.3 million at March 31, 2021, or 5.2%, compared to December 31, 2020. Offsetting the increase in core deposits was a decline of $92.3 million in our CDs. This decrease relates to the intentional runoff of higher cost CDs. Noninterest-bearing deposits comprised 19.9% and 19.0% of total deposits at March 31, 2021 and December 31, 2020, respectively. At March 31, 2021, $81.6 million of deposits were held for assumption in connection with the sale of Bank branches that are expected to close in the second quarter of 2021.
Total shareholders’ equity decreased by $52.3 million to $387.9 million at March 31, 2021 compared to $440.2 million at December 31, 2020. The decrease was primarily due to the $50.7 million cumulative-effect adjustment related to the adoption of Topic 326, a $11.1 million, net of tax, decrease in other comprehensive loss due to changes in the fair value of available-for-sale securities partially offset by net income of $9.4 million. The remaining difference is related to stock-based compensation during the three months ended March 31, 2021.
The ACL was 3.93%2.77% of total portfolio loans at March 31, 2021September 30, 2023 compared to an allowance for loan losses of 1.83%2.98% as of December 31, 2020.2022. General reserves as a percentage of total portfolio loans were 3.43%1.20% at March 31, 2021September 30, 2023 compared to 1.32%2.96% at December 31, 2020.2022. The ACLdecrease in the general reserves as a percentage of total portfolio loans was 365.7%primarily driven by the largest lending relationships movement from the general pool to the individually evaluated pool due to the transfer to nonaccrual during the second quarter of nonperforming loans at March 31, 2021 compared to an allowance for2023 offset by loan losses of 169.1% of nonperforming loans at December 31, 2020.growth. Management believes the allowance for credit lossesACL is adequate to absorb expected losses inherent in the loan portfolio. See the sections of this MD&A titled “Provision for Credit Losses,” “Credit Quality” and “Allowance for Credit Losses” for information about the factors that impacted the ACL and the provision for credit losses.
The Company remains well capitalized. OurThe Tier 1 capital ratio decreased to 12.88%11.20% at March 31, 2021September 30, 2023 compared to 13.08%12.61% at December 31, 2020. Our2022. The leverage ratio was 10.16%9.70% at March 31, 2021,September 30, 2023, compared to 10.26%10.29% at December 31, 20202022 and the total risk-based capital ratio was 14.14%12.46% at March 31, 2021September 30, 2023 compared to 14.33%13.86% at December 31, 2020. We adopted CECL effective January2022. The decrease is related to the aforementioned repurchase of common stock of $16.4 million through September 30, 2023 and loan growth during the nine months ended September 30, 2023. Another significant factor driving the ratios downward was the above mentioned large lending relationship movement to nonaccrual status with the $20.6 million year-to-date negative impact on interest income, combined with the movement of nonaccrual assets to higher risk rating categories.
The Bank also remained well capitalized as of September 30, 2023. The Bank’s Tier 1 2021 and electedCapital ratio was 11.08% at September 30, 2023 compared to implement the regulatory agencies’ capital transition relief over the permissible three-year period.12.42% at December 31, 2022. The Bank’s leverage ratio was 9.59% at September 30, 2023 compared to 10.13% at December 31, 2022. The Bank’s Total Risk-Based Capital ratio was 12.34% at September 30, 2023 compared to 13.68% at December 31, 2022.
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ITEM 2. MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS (continued)
Securities Activity
The following table presents the composition of available-for-sale securities:
(Dollars in Thousands)(Dollars in Thousands)March 31, 2021December 31, 2020$ Change(Dollars in Thousands)September 30, 2023December 31, 2022$ Change
U.S. Treasury SecuritiesU.S. Treasury Securities$13,104 $17,866 $(4,762)
U.S. Government Agency SecuritiesU.S. Government Agency Securities$2,360 $— $2,360 U.S. Government Agency Securities47,742 49,764 (2,022)
Residential Mortgage-backed Securities33,454 44,724 (11,270)
Commercial Mortgage-backed Securities5,285 5,447 (162)
Residential Mortgage-Backed SecuritiesResidential Mortgage-Backed Securities97,562 103,685 (6,123)
Commercial Mortgage-Backed SecuritiesCommercial Mortgage-Backed Securities33,328 34,675 (1,347)
Other Commercial Mortgage-Backed SecuritiesOther Commercial Mortgage-Backed Securities21,104 22,399 (1,295)
Asset Backed SecuritiesAsset Backed Securities137,499 133,557 3,942 Asset Backed Securities137,075 141,383 (4,308)
Collateralized Mortgage ObligationsCollateralized Mortgage Obligations254,850 218,359 36,491 Collateralized Mortgage Obligations163,306 176,622 (13,316)
Small Business Administration106,957 99,145 7,812 
States and Political SubdivisionsStates and Political Subdivisions210,315 252,622 (42,307)States and Political Subdivisions222,644 228,146 (5,502)
Corporate NotesCorporate Notes29,312 24,825 4,487 Corporate Notes57,524 61,733 (4,209)
Total Debt SecuritiesTotal Debt Securities$780,032 $778,679 $1,353 Total Debt Securities$793,389 $836,273 $(42,884)
The Company invests in various securities in order to maintain a source of liquidity, to satisfy various pledging requirements, to increase net interest income and as a tool of the ALCO to diversify and reposition the balance sheet for interest rate risk purposes. Securities are subject to market risks that could negatively affect the level of liquidity available to us. Security purchases are subject to our investment policy that is approved annually by our Board and administered through ALCO and our treasury function.
The securities portfolio increased by $1.4decreased $42.9 million to $793.4 million at March 31, 2021 asSeptember 30, 2023 compared to $836.3 million at December 31, 2020.2022. Securities comprise 18.8%17.8% of total assets at March 31, 2021 asSeptember 30, 2023 compared to 18.6%19.9% at December 31, 2020.2022. The increasedecrease is a resultdue to $54.0 million in maturities, curtailments and security sales deployed into higher yielding loan growth, offset by $24.9 million in purchases of active balance sheet management. We have further diversifiedsmall business administration bonds during the nine months ended September 30, 2023. As of September 30, 2023, the securities portfolio as to bond types, maturities and interestwas comprised of 47.3% variable rate structures.securities with approximately 99.4% that will reprice at least once over the next 12 months.
At March 31, 2021,September 30, 2023 total gross unrealized gains in the available-for-sale portfolio were $11.3$0.9 million, offset by $5.5$120.5 million of gross unrealized losses. At December 31, 2020,2022, total gross unrealized gains in the available-for-sale portfolio were $22.6$0.3 million offset by $2.7$109.7 million of gross unrealized losses.
Management evaluates the securities portfolio for other-than-temporary impairment (“OTTI”) on a quarterly basis. At March 31, 2021 and December 31, 2020, the Company did not record any OTTI. The performance of the debt and equity securities markets could generate impairments in future periods requiring realized losses to be reported.
Loan Composition
The following table summarizes our loan portfolio for the periods presented:
(Dollars in Thousands)March 31, 2021December 31, 2020
Commercial
Commercial Real Estate$1,384,541 $1,453,799 
Commercial and Industrial460,264 557,164 
Total Commercial Loans1,844,805 2,010,963 
Consumer
Residential Mortgages414,507 472,170 
Other Consumer49,516 57,647 
Total Consumer Loans464,023 529,817 
Construction289,661 406,390 
Other373,386 — 
Total Portfolio Loans2,971,875 2,947,170 
Loans Held-for-Sale32,737 25,437 
Loans Held-for-Sale in Connection with Sale of Bank Branches, at the lower of cost or fair value9,423 9,835 
Total Loans$3,014,035 $2,982,442 
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ITEM 2. MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS - (continued)
The unrealized losses on debt securities are believed to be temporary primarily because these unrealized losses are due to reductions in market value caused by upward movement in interest rates since the securities purchase (as applicable), and not related to the credit quality of these securities. Our portfolio consists of 49.9% of securities issued by United States government sponsored entities and carry an implicit government guarantee. States and political subdivisions comprise 28.1% of the portfolio and are largely general obligations or essential purpose revenue bonds, which have performed very well historically over all business cycles, and are rated AA and AAA. We have the ability to hold these securities to maturity and expect full recovery of the amortized cost. From time to time we may sell securities to take advantage of market opportunities or as part of a strategic initiative.
The Company’s investment securities with intermediate and long-term maturities were the largest driver of these gross unrealized losses, as the market values of these securities are significantly impacted by the Treasury yield curve for similar durations (i.e., 5- and 10-year Treasury securities). This portion of the Treasury yield curve has moved slightly higher over the past three months, driving unrealized losses on these securities higher. Although the Federal Reserve is in the middle of an aggressive effort to raise short-term interest rates to combat inflation, the Company does not expect higher short-term rates to adversely impact the fair values of the Company’s investment securities to the same extent as increases in longer-term rates. The Company expects that higher short-term rates may continue to improve yields on certain of the Company’s variable rate securities over the next several quarters.
At September 30, 2023 the 5-year and 10-year U.S. Treasury yields were 4.60% and 4.59%, respectively. At December 31, 2022, those same bond yields were 3.99% and 3.88%, respectively. The decrease of seven basis points in the 10-year treasury was offset by the increase in the 5-year treasury in the intermediate part of the yield curve which drove the increase in unrealized losses for the first nine months of 2023. The effects were generally greater for longer maturity bonds, such as municipal bonds. On the other hand, floating rate bonds largely held consistent values, as those interest rates adjust in line with Federal Reserve interest rate hikes.
Should the impairment of any of these securities become credit related, the impairment will be recognized by establishing an ACL through provision for credit losses in the period the credit related impairment is identified, while any non-credit loss will be recognized in accumulated other comprehensive loss, net of applicable taxes. At September 30, 2023 and December 31, 2022, the Company had no credit related impairment.
Refer to Note 3, Investment Securities, in the Notes to Consolidated Financial Statements in Item 1 of this Quarterly Report on Form 10-Q for additional information related to our securities.
The Basel rules also permit most banking organizations to retain, through a one-time election, existing treatment for accumulated other comprehensive loss, which currently does not affect regulatory capital. The Company elected to retain this treatment which reduces the volatility of regulatory capital levels.
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ITEM 2. MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS - (continued)
Loan Composition
The following table summarizes our loan portfolio for the periods presented:
(Dollars in Thousands)September 30, 2023December 31, 2022
Commercial
Commercial Real Estate$1,688,947 $1,470,562 
Commercial and Industrial264,329 309,792 
Total Commercial Loans1,953,276 1,780,354 
Consumer
Residential Mortgages738,368 657,948 
Other Consumer36,487 44,562 
Total Consumer Loans774,855 702,510 
Construction377,576 353,553 
Other305,233 312,496 
Total Portfolio Loans3,410,940 3,148,913 
Loans Held-for-Sale— — 
Total Loans$3,410,940 $3,148,913 
Our loan portfolio represents our most significant source of interest income. The risk that borrowers will beare unable to pay such obligations is inherent in the loan portfolio. Other conditions such as downturns in the borrower's industry or the overall economic climate can significantly impact the borrower’s ability to pay. For a discussion of the risksrisk factors relevant to our business and operations, please refer to Part I, Item 1A, “Risk Factors,” contained in our Annual Report on Form 10-K for the year ended December 31, 2020.2022, and Part II, Item 1A, “Risk Factors,” contained in our Quarterly Report on Form 10-Q for the periods ended March 31, 2023, June 30, 2023 and this Quarterly Report on Form 10-Q.
Total portfolio loans increased $24.7$262.0 million, or 0.8%11.1%, on an annualized basis, to $3.0$3.4 billion at March 31, 2021September 30, 2023 compared to December 31, 2020.2022 with strong production primarily in our CRE, residential mortgage and construction portfolios. The variances in loan segments for portfolio loans is primarily related to the adoption of Topic 326. We made changes to our loan portfolio segments to align with the methodology applied in determining the allowance under CECL. The new segmentation breaks out an Other category from the original loan categories, which applies only to the current year 2021 and was not adjusted to the comparable period, therefore showing fluctuations in all categories. The break-out of Other loans totaled $373.4 million consisting of $136.3 million of CRE $77.8 million of C&I, $49.6 million of Residential Mortgages and $109.7 million of Construction. This segment of loans includes unique risk attributes considered inconsistent with current underwriting standards. The analysis applied to this segment resulted in an increase in reserves of $51.3 million.
Nonperforming loans and TDRs remained at $32.0 million at both March 31, 2021 and December 31, 2020. OREO decreased $1.7 million at March 31, 2021 compared to December 31, 2020. Closed retail bank offices declined $0.6 million with a remaining book value of $1.9 million at March 31, 2021 compared to $2.5 million at December 31, 2020. We expect that all branch closures and sale transactions part of our network optimization project will be completed during the second quarter of 2021. Aligning with our strategic goals to enhance franchise value and improve operating efficiency.
The commercial portfolio is monitored for potential concentrations of credit risk by market, type of lending, CRE property type C&I and owner-occupied CRE by industry, investment CRE dependent on common tenantstenant concentrations. Given the continued rising rate environment our mortgage portfolio is experiencing more modest growth in 2023. At September 30, 2023, the loan portfolio was comprised of 24.5% floating rates which reprice monthly, 41.3%, variable rates that reprice at least once during the life of the loan and industries or property typesthe remaining 34.2% are fixed rate loans. The Company continues to carefully monitor the loan portfolio during 2023, including in light of market conditions that are similarly impacted by external factors.
Our exposure to hospitality at March 31, 2021 equated to approximately $501.5 million, or 16.9% of total portfolio loans. These were mostly loans secured by upscale or top tier flagged hotels, which have historically exhibited low leverage and strong operating cash flows. However, we anticipate that a significant portion ofimpact our borrowers inand the hotel industry will continueinterest rate environment.
Aggregate commitments to operate at occupancy levels at or below breakeven which has caused, or will cause, them to draw on their existing lines of credit with other financial institutions or other sources of liquidity and may adversely affect their ability to repay existing indebtedness. These developments, together with the current economic conditions generally, may adversely impact the value of real estate collateral in hospitality and other commercial real estate exposure. As a result, our financial condition, capital levels and results of operations could be adversely affected.
Portfolio loan balances of our top 10 credit relationships were $739.8$644.8 million at March 31, 2021, with a total commitment exposure of $755.3 million. These loans are in the hospitality, golf course, agricultural, land holdings, commercial real estate (multi-family and office/retail), energy, land development, and lumber industries.September 30, 2023. The otherOther segment is comprised of 49.3%represents 46.8% of the top 10 credit relationships.relationships and $301.9 million has since transferred to nonaccrual during the second quarter of 2023, as described in more detail below under “Credit Quality” in this MD&A.
Line utilization, unused
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ITEM 2. MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS - (continued)
The following table summarizes our top 10 relationships and a description of industries represented for the periods presented:
Dollars in ThousandsFor the Periods EndingChangeSeptember 30, 2023September 30, 2023
September 30, 2023December 31, 2022% of Gross Loans% of RBC
1. Hospitality, agriculture & energy$301,913 $309,107 $(7,194)8.85 %62.12 %
2. Retail real estate & food services53,905 55,625 (1,720)1.58 %11.09 %
3. Industrial & retail real estate40,351 41,725 (1,374)1.18 %8.30 %
4. Multifamily development40,000 40,000 — 1.17 %8.23 %
5. Retail real estate39,448 37,679 1,769 1.16 %8.12 %
6. Hospitality37,633 35,255 2,378 1.10 %7.74 %
7. Non-Owner Occupied/Commercial Real Estate33,903 17,308 16,595 1.00 %6.98 %
8. Multifamily & student housing33,033 33,998 (965)0.97 %6.80 %
9. Hospitality32,661 33,587 (926)0.96 %6.72 %
10. Multifamily / Construction Real Estate32,000 24,000 8,000 0.94 %6.58 %
Top Ten (10) Relationships$644,847 $628,284 $16,563 18.91 %132.68 %
Total Gross Loans$3,410,940 $3,148,913 $262,027 
% of Total Gross Loans18.91 %19.95 %(1.04)%
Concentration (25% of RBC)$121,508 $120,863 
Unfunded commitments excluding consumer overdrafton lines of credit were $387.3$595.9 million at March 31, 2021September 30, 2023 as compared to $410.7$512.7 million at December 31, 2020.2022. The majority of unused commitments are for construction projects that will be drawn as the construction completes. Total utilization excluding consumer overdraft lines, was 55.6%51.9% at March 31, 2021, as compared toSeptember 30, 2023 and 52.2% at December 31, 2020. Commercial line utilization2022. Unfunded commitments on commercial operating lines of credit was 55.7%51.4% at March 31, 2021, as compared toSeptember 30, 2023 and 51.7% at December 31, 2020.2022.
We attempt to limit our exposure to credit risk by diversifying our loan portfolio by segment, geography, collateral and industry while actively managing concentrations. When concentrations exist in certain segments, this risk is mitigated by reviewing the relevant economic indicators and internal risk rating trends of the loans in these segments. The Company established transaction, relationship and specific loan segment limits in its loan policy. Total commercial real estate balances should not exceed the combination of 300% of total risk-based capital and growth in excess of 50% over the previous thirty-six months and construction loan balances should not exceed 100% of total risk-based capital. Investment real estate property types and purchased loan programs have individual dollar limits that should not be exceeded in the portfolio and are based on management’s risk tolerance relative to capital. In addition, there are specific limits in place for various categories of real estate loans with regards to loan-to-value ratios, loan terms, and amortization periods. We also have policy limits on loan-to-cost for construction projects. Although leverage is important, the Company is also focused on cash flow generation and uses multiple metrics to calculate a supportable loan amount. Supportable loan amounts have generally been more challenging given the increases in commodities pricing.
Unsecured loans pose higher risk for the Company due to the lack of a well-defined secondary source of repayment. Commercial unsecured loans are reserved for the best quality customers with well-established businesses that operate with low financial and operating leverage. The repayment capacity of the borrower should exceed the policy and guidelines for secured loans. The Company significantly increased the standards for consumer unsecured lending by adjusting upward the required qualifying Fair Isaac Corporation (“FICO”) scores and restricting loan amounts at lower FICO scores.
Deferred costs and fees included in the portfolio balances above were $6.7 million and $8.2 million at September 30, 2023 and December 31, 2022, respectively. Discounts on purchased 1-4 family loans included in the portfolio balances above were $140.0 thousand and $161.2 thousand at September 30, 2023 and December 31, 2022, respectively.
From time to time, we have mortgage loans held-for-sale derived from two sources. First, we purchase mortgage loans on a short-term basis from a partner financial institution that havehas fully executed sales contracts to end investors. Secondly,Second, we originate and close mortgages with fully executed contracts with investors to purchase shortly after closing. We then hold these mortgage loans from both sources until funded by the investor, typically a two-week period. MortgageThere were no mortgage loans held-for-sale were $32.7 million and $25.4 million at March 31, 2021September 30, 2023 and December 31, 2020,2022, respectively.
In addition to mortgage loans held-for-sale, the Company had $9.4 million in loans held-for-sale in connection with sale of Bank branches at March 31, 2021 that are expected to close in the second quarter of 2021.
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ITEM 2. MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS - (continued)
Refer to Note 4, Loans and Loans Held-for-Sale, in the Notes to Consolidated Financial Statements in Item 1 of this Quarterly Report on Form 10-Q for additional information related to our loans.
Credit Quality
On a monthly basis, a criticized asset committeeCriticized Asset Committee meets to review allcertain watch, special mention and substandard risk rated loans within prescribed policy thresholds. These loans typically represent the highest risk of loss to the Company. Action plans are established and these loans are monitored through regular contact with the borrower and loan officer, review of current financial information and other documentation, review of all loan or potential loan restructures or modifications and the regular re-evaluation of assets held as collateral.
We attempt to limit our exposure to credit risk by diversifying our loan portfolio by segment, geography, collateral and industry and actively managing concentrations. When concentrations exist in certain segments, we mitigate this risk by reviewing the relevant economic indicators and interest risk rating trends and through stress testing of the loans in these segments. The Company has specific loan segment limits in its loan policy. Total commercial real estate balances should not exceed the combination of 300% of total risk based capital and growth in excess of 50% over the previous thirty-six months and construction loan balances should not exceed 100% of total risk based capital. Investment real estate property types and purchased loan programs have individual dollar limits that should not be exceeded in the portfolio. In addition, there are specific limits in place for various categories of real estate loans with regards to loan-to-value ratios, loan terms, and amortization periods.
Unsecured loans pose a higher risk for the Company due to the lack of a well-defined secondary source of repayment. Unsecured loans are reserved for the best quality customers with well-established businesses, operate with low financial and operating leverage and demonstrate an ability to clear the outstanding balance on lines of credit for at least thirty consecutive days annually. The repayment capacity of the borrower should exceed all policy and guidelines for secured loans. If the borrower is unable to comply with this requirement and the Company is willing to renew the credit facility, the line should be secured and/or begin amortization.
On a quarterly basis, the Credit Risk Committee of the Board meets to review our loan portfolio metrics, segmentation guidelines,approve segment limits, approve the adequacy of ACL, and loan review findings from Loan Review identified in the previous quarter. Annually, this same committee reviewsapproves credit related policiespolicy changes and policy enhancements as they become available.
Additional credit risk management practices include periodic reviewcontinuous reviews of trends in our lending footprint and update of our lending policies and procedures to support sound underwriting practices, concentrations, delinquencies and portfolio management throughannual portfolio stress testing. Our loan reviewLoan Review department serves as a mechanism to individuallyindependently monitor credit quality and assess the effectiveness of credit risk management practices to provide oversight of all corporate lending activities. The loan review function has the primary responsibility for assessing commercial credit administration and credit decision functions of consumer and mortgage underwriting, as well as determining the appropriateness of risk ratings for those loans reviewed and providing input to the loan risk rating process. Our policy is to place loans in all categories in nonaccrual status when collection of interest or principal is doubtful, or generally when interest or principal payments are 90 days or more past due based on contractual terms.
The Company has a loan review policy and annual scope report that details the level of loan review for commercial loans in a given year. Primary objectives of loan reviews include the identification of emerging risks and patterns that might influence potential future losses. In concert with significant enhancements to the underwriting process, the scope of loan review has been broadened since 2019 to include assurance testing with respect to the accuracy of the underwriting function. Since 2020 and continuing into 2021, the Company used a four step approach for loan review in the following categories:
A review of the largest twenty pass-rated loan relationships, which represents approximately a quarter of total loans;
A sampling of new loans originated to include an examination of the evidence of appropriate approval, adherence to loan policy and the completeness and accuracy of the analysis contained in the approval document;
A sampling of large loan relationships which are defined as loan relationships with aggregate exposure of at least $2 million that are not part of the top 20 review; and
Concentration focus reviews of identified segments that represent concentration risk, represented by collateral types including but not limited to hospitality, multifamily and retail with the goal of examining patterns of loss history, document exceptions, policy exceptions and emerging trends in risk characteristics. The Company does not typically structure these with a 30-day cleanout feature since that is difficult to measure and enforce. Instead we usually set higher debt service standards and underwrite to the ability to amortize the loan on unsecured terms.

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ITEM 2. MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS (continued)
Allowance for Credit Losses
The allowance for credit losses, (“ACL”), represents an amount which, in management's judgment, is adequate to absorb expected losses on outstanding loans at the balance sheet date based on the evaluation of the size and current risk characteristics of the loan portfolio, past events, current conditions, reasonable and supportable forecasts of future economic conditions and prepayment experience. The ACL is measured and recorded upon the initial recognition of a financial asset. The ACL is reduced by charge-offs, net of recoveries of previous losses, and is increased or decreased by a provision for credit losses, which is recorded as a current period operating expense.
Determination of an appropriate ACL is inherently complex and requires the use of significant and highly subjective estimates. The reasonableness of the ACL is reviewed quarterly by management.
Management believes it uses relevant information available to make determinations about the ACL and that it has established the existing allowance in accordance with GAAP. However, the determination of the ACL requires significant judgment, and estimates of expected losses in the loan portfolio can vary significantly from the amounts actually observed. While management uses available information to recognize expected losses, future additions to the ACL may be necessary based on changes in the loans comprising the portfolio, changes in the current and forecasted economic conditions, changes to the interest rate environment which may directly impact prepayment and curtailment rate assumptions, and changes in the financial condition of borrowers.
The adoption of CECL guidance did not result in a significant change to any other credit risk management and monitoring processes, including identification of past due or delinquent borrowers, nonaccrual practices, assessment of troubled debt restructurings or charge-off policy.
The Company’s methodology for estimating the ACL includes:
Segmentation. The Company’s loan portfolio is segmented by homogeneous loan types that behave similarly to economic cycles.
Specific Analysis. A specific reserve analysis is applied to certain individually evaluated loans. These loans are evaluated quarterly generally based on collateral value, observable market value or the present value of expected future cash flows. A specific reserve is established if the fair value is less than the loan balance. A charge-off is recognized when the loss is quantifiable. Individually evaluated loans not specifically analyzed reside in the Quantitative Analysis.
Quantitative Analysis. The Company elected to use Discounted Cash Flow (“DCF”). which calculates a net present value of expected future cash flows, adjusted for the expected life of the portfolio. Economic forecasts include but are not limited to unemployment, the Consumer Price Index, the Housing Price Index and Gross Domestic Product. These forecasts are assumed to revert to the long term average and utilized in the model to estimate the probability of default and loss given default through regression. Model assumptions include, but are not limited to the discount rate, prepayments and curtailments. The product of the probability of default and the loss given default is the estimated loss rate, which varies over time. The estimated loss rate is applied within the appropriate periods in the cash flow model to determine the net present value. Net present value is also impacted by assumptions related to the duration between default and recovery. Economic forecasts spanning four quarters are utilized and then reverted to the long term average to form the estimation of expected future cash flows. The reserve is based on the difference between the summation of the principal balances taking amortized costs into consideration and the summation of the net present values.
Qualitative Analysis. Based on management’s review and analysis of internal, external and model risks, management may adjust the model output. Management reviews the peaks and troughs of the model’s calibration, taking into account economic forecasts to develop guardrails that serve as the basis for determining the reasonableness of the model’s output, analyzes the forecast inputs in relation to the model’s calibration and makes adjustments as necessary. This process challenges unexpected variability resulting from outputs beyond the model’s calibration that appear to be unreasonable. Additionally, management may adjust the economic forecast if it is incompatible with known market conditions based on management’s experience and perspective. At Day 1 adoption of CECL, current expected losses of $10.2 million were recorded due to economic uncertainties related to the Company's hospitality portfolio. Between the Day 1 CECL model and the model ended March 31, 2021, additional current expected losses of $1.5 million were recognized, which resulted in a total current expected loss balance of
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ITEM 2. MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS (continued)
$11.7 million as of March 31, 2021. Certain hospitality loans exhibit more than expected deterioration and the risk rating has been downgraded to non-pass to reflect the increased risk.
Management elected to create reserves with the adoption of the CECL model. These reserves were developed in addition to the model’s methodology. The model introduced a segmented portfolio of loans for discrete analysis. This segmented pool has unique risk attributes considered inconsistent with current underwriting standards.
“Other” Segmented Pool
CECL provides for the flexibility to model loans differently compared to the incurred loss model. With the adoption of CECL management elected to separately evaluate certain loans from the Quantitative Analysis based on shared but unique risk attributes. These loans included in the Other segment of the model. These loans were underwritten and approved based on standards that are inconsistent with our current underwriting standards. Which have since been enhanced by current management. These inconsistencies may include, but are not limited to i) transaction and/or relationship sizes that exceed limits established in 2018, ii) overreliance on secondary, tertiary or guarantor cash flow, iii) land acquisition loans without a defined source of amortization, and iv) loan structures on operating lines of credit dependent on the value of real estate rather than trading assets. A general reserve of $56.0 million, which is an increase from the $4.7 million under the probable incurred loss model, was established based on the discounted cash flow method with a discount rate, which was quantitatively adjusted.
The following tables summarize activity in the ACL during the period presented and present supplemental asset quality information as of the dates presented.

Three Months Ended March 31, 2021
(Dollars in Thousands)Commercial
Real Estate
Commercial
and
Industrial
ConstructionResidential
Mortgage
Other
Consumer
OtherTotal
Allowance for Credit Losses on Loans:
Balance at Beginning of Period$34,871$3,643 $6,357$2,000$2,479$4,724$54,074
Impact of CECL Adoption6,5871,379 (80)3,356(877)51,27761,642
Provision for Credit Losses on Loans884(117)768(156)4781,857
Charge-offs— (1)(195)(870)(1,066)
Recoveries61166137365
Net (Charge-offs) / Recoveries— 61(29)(733)(701)
Balance at End of Period$42,342$4,905 $7,106$5,171$1,347$56,001$116,872
March 31, 2021December 31, 2020
Net Charge-offs to Average Portfolio Loans0.10 %*0.09 %
Allowance for Credit Losses to Total Portfolio Loans3.93 %1.83 %
*Annualized
The adoption of Topic 326 resulted in an increase to our ACL of $61.6 million on January 1, 2021, excluding the life-of-loss reserve. The Day 1 model introduced a segmented portfolio of loans for discrete analysis. This segmented pool had an aggregate principal balance of $380.0 million at adoption and includes unique risk attributes considered inconsistent with current underwriting standards. These inconsistencies may include, but are not limited to i) transaction and/or relationship sizes that exceed limits established in 2018, ii) overreliance on secondary, tertiary or guarantor cash flow, iii) land acquisition loans without a defined source of amortization, and iv) loan structures on operating lines of credit dependent on the value of real estate rather than trading assets. Management continuously assesses underwriting standards but significantly enhanced these standards in 2018. The analysis applied to this pool resulted in expected credit losses of $51.3 million, at adoption and is disclosed in the Other line item in the table above.

At December 31, 2020, the aforementioned Other line item within the probable incurred loss model included $102.5 million of impaired loans and the remaining $277.5 million were not impaired and remained in their respective segments. Based on the fair value of collateral, the specific reserves on the impaired loans totaled zero and the general reserves for the remainder of these loans totaled $4.7 million at December 31, 2020.

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ITEM 2. MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS (continued)
As of January 1, 2021, our CECL methodology introduced a modified discounted cash flow methodology based on expected cash flow changes in the future for the other segment. This methodology produced a significantly higher level of reserves from the incurred loss model. The model was developed with subjective assumptions that is driven by the following key factors: prepayment speeds, timing of prepayment, loss given defaults as well as other factors. This methodology resulted in an increase in other reserves totaling $51.3 million.
The ACL increased $62.8 million to $116.9 million for the three months ended March 31, 2021 compared to $54.1 million at December 31, 2020 due to the Day 1 adoption of CECL of $61.6 million. The first quarter 2021 was primarily driven by adjustments to the CECL model were made to account for additional potential deterioration in credit quality with respect to loans on deferral. Management reviews and analyzes the monthly operating statements of commercial clients in the deferral program. Management observed continued deterioration on hospitality loans with aggregate principal balances of $50.9 million that are on deferral as of March 31, 2021. This adjustment resulted in expected credit losses of $11.7 million at March 31, 2021. The Day 1 model recognized the deterioration of loans with an aggregate principal balance of $42.8 million which resulted in current expected credit losses of $10.2 million as of January 1, 2021. Between the Day 1 model and the model ended March 31, 2021 a loan with a principal balance of $8.1 million was recognized resulting in additional expected credit losses of $1.5 million during the three months ended March 31, 2021.
The ACL was $116.9 million, or 3.93%, of total portfolio loans at March 31, 2021, as compared to an allowance for loans losses of $54.1 million, or 1.83% of total portfolio loans at December 31, 2020.
Net charge-offs were $0.7 million in the first three months of 2021 compared to $0.6 million in the same period of 2020. As a percentage of average portfolio loans, on an annualized basis, net charge-offs were 0.10% and 0.09% for the three months ended March 31, 2021 and December 31, 2020, respectively. At March 31, 2021 and December 31, 2020, nonperforming loans were consistent at $32.0 million. Nonperforming loans as a percentage of total portfolio loans were 1.08%, 1.09% and 1.38% as of March 31, 2021, December 31, 2020 and March 31, 2020, respectively.
Loans that amortize monthly, such as closed-end installment loans and amortizing loans secured by real estate are reported past due when the borrower is in arrears two or more monthly payments. Loans that amortize on a schedule other than monthly and interest only loans are reported past due when one scheduled payment is due and unpaid for 30 days or more. We monitor delinquency on a monthly basis for early identification of potential problem loans.
TDRs are loans that we, for economic or legal reasons related to a borrower’s financial difficulties, grant a concession to the borrower that we would not otherwise grant. The Company strives to identify borrowers in financial difficulty early and work with them to modify the terms before their loan reaches nonaccrual status. These modified terms generally include extension of maturity dates at a stated interest rate lower than the current market rate for a new loan with similar characteristics, reductions in contractual interest rates or principal deferment. While unusual, there may be instances of principal forgiveness. Modifications structured with deferments for significant periods are generally considered TDRs. However, related to the COVID-19 pandemic, the Bank has modified certain loans since March 2020 without considering them TDRs if consistent with the CARES Act and guidance issued by the federal bank regulatory agencies.
An accruing loan that is modified and determined to be a TDR can remain in accrual status if, based on a current credit analysis, collection of principal and interest in accordance with the modified terms is reasonably assured, and the borrower has demonstrated sustained historical performance for a reasonable period before the modification. All TDRs are considered to be individually evaluated loans and will be reported as individually evaluated loans for the calendar year they are determined to be a TDR. The Company individually evaluates all individually evaluated loans, which includes TDRs, greater than or equal to $1.0 million for a specific reserve unless otherwise accounted for in the CECL model. Nonaccrual TDRs can be returned to accruing status if the ultimate collectability of all contractual amounts due, according to the restructured agreement, is not in doubt and there is a period of a minimum of six months of satisfactory payment performance by the borrower subsequent to the restructuring.
As an example, consider a substandard commercial construction loan that is currently 90 days past due where the loan is restructured to extend the maturity date for a period longer than would be considered an insignificant period of time. The post-modification interest rate given to the borrower is considered to be lower than the current market rate for new debt with similar risk and all other terms remain the same according to the original loan agreement. This loan will be considered a TDR as the borrower is experiencing financial difficulty and a concession has been granted due to the long extension, resulting in payment delay as well as the rate being lower than current market rate for new debt with similar risk. The loan will be reported as a nonaccrual TDR and an individually evaluated loan. In addition, the loan could be charged down to the fair value of the
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CARTER BANKSHARES, INC.
ITEM 2. MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS (continued)
collateral if a confirmed loss exists. If the loan subsequently performs, by means of making on-time principal and interest payments according to the newly restructured terms for a period of six months, and it is expected that all remaining principal and interest will be collected according to the terms of the restructured agreement, the loan will be returned to accrual status and reported as an accruing TDR. For the loan’s remaining life, it will continue to be individually evaluated because the interest rate was not adjusted to be equal to or greater than the rate that would be accepted at the time of the restructuring for a new loan with comparable risk.
TDRs decreased $2.9 million to $131.3 million at March 31, 2021, compared to $134.2 million at December 31, 2020. The decrease is due to principal pay-downs in the amount of $2.9 million. Total TDRs of $24.6 million and $25.0 million were on nonaccrual at March 31, 2021 and December 31, 2020, respectively. There were minimal commitments to lend additional funds on relationships identified as TDRs in the amount of $2.9 million as of March 31, 2021.
Our charge-off policy for commercial loans requires that loans and other obligations that are not collectible be promptly charged-off when the loss becomes quantifiable, regardless of the delinquency status of the loan. The Bank may elect to recognize a partial charge-off when management has determined that the value of collateral is less than the remaining investment in the loan. A loan or obligation does not need to be charged-off, regardless of delinquency status, if (i) management has determined there exists sufficient collateral to protect the remaining loan balance and (ii) there exists a strategy to liquidate the collateral. Management may also consider a number of other factors to determine when a charge-off is appropriate. These factors may include, but are not limited to:
The status of a bankruptcy proceeding
The value of collateral and probability of successful liquidation; and/or
The status of adverse proceedings or litigation that may result in collection
Consumer unsecured loans and secured loans are evaluated for charge-off after the loan becomes 90 days past due. Unsecured loans are fully charged-off and secured loans are charged-off to the estimated fair value of the collateral less the cost to sell.
Our policyThe ability of borrowers to repay commercial loans is dependent upon the success of their business and general economic conditions. Due to placethe greater potential for loss within our commercial portfolio, we monitor the commercial loan portfolio through an internal risk rating system. Loan risk ratings are assigned based upon the creditworthiness of the borrower and are reviewed on an ongoing basis according to our internal policies. Loans rated special mention or substandard have potential or well-defined weaknesses not generally found in high quality, performing loans, and require attention from management to limit loss.
Nonperforming assets consist of nonaccrual loans and OREO. The following table summarizes nonperforming assets for the dates presented:
(Dollars in Thousands)September 30, 2023December 31, 2022$ Change
Nonaccrual Loans
Commercial Real Estate$1,265 $2,304 $(1,039)
Commercial and Industrial70 204 (134)
Residential Mortgages2,077 3,265 (1,188)
Other Consumer22 14 
Construction2,954 864 2,090 
Other301,913 — 301,913 
Total Nonperforming Loans308,301 6,645 301,656 
Other Real Estate Owned3,765 8,393 (4,628)
Total Nonperforming Assets$312,066 $15,038 $297,028 
Nonperforming assets increased $297.0 million to $312.1 million at September 30, 2023 compared to December 31, 2022. During the second quarter of 2023, the Company placed commercial loans that resided in all categories inthe Other segment of the Company’s loan portfolio, relating to the Bank’s largest lending relationship which has an aggregate principal amount of $301.9 million, on nonaccrual status due to loan maturities and failure to pay in full. These nonperforming loans are 97.9% of the Company's total nonperforming loans and 96.7% of the Company's total nonperforming assets.
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CARTER BANKSHARES, INC.
ITEM 2. MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS - (continued)
Based on analyses of the credit relationship and various cash flow assumptions in the alternative modeling the Company established individually evaluated loan reserves with respect to these loans of $53.6 million at September 30, 2023, representing 17.8%, of these loans aggregate principal amount. At September 30, 2023, all of the Bank’s loans related to this lending relationship are on nonaccrual status.
The Company believes it is well secured based on the net carrying value of the credit relationship and appropriately reserved for potential losses with respect to all such loans based on information currently available. The Company utilized various cash flow assumptions in the alternative modeling which resulted in a valuation allowance of $53.6 million at September 30, 2023. As the borrowers on these loans operate in the hospitality, agriculture, and energy sectors, this credit relationship is secured by, among other collateral, commercial real estate properties in these sectors including but not limited to top-tier hospitality properties. When evaluating the net carrying value of this credit relationship at September 30, 2023, the Company utilized discounted cash flow valuation techniques to evaluate the current condition of certain of the borrowers’ operating businesses and those borrowers’ capacity to repay. That evaluation resulted in the Company establishing a valuation allowance of $53.6 million at September 30, 2023.
The following is an analysis of nonperforming loans by loan portfolio segment for the dates presented, and each segment’s relative contribution to total nonperforming loans:
September 30, 2023December 31, 2022
(Dollars in Thousands)Amount% of NPLsAmount% of NPLs
Commercial Real Estate$1,265 0.4 %$2,304 34.7 %
Commercial & Industrial70 — %204 3.1 %
Residential Mortgages2,077 0.7 %3,265 49.1 %
Other Consumer22 — %0.1 %
Construction2,954 1.0 %864 13.0 %
Other301,913 97.9 %— — %
Balance End of Period308,301 100.0 %6,645 100.0 %
The Company has initiated collection processes with respect to such loans and intends to explore all alternatives for repayment. However, we cannot give any assurance as to the timing or amount of future payments or collections on such loans or that we will ultimately collect all amounts contractually due under the terms of such loans. For a discussion of collection proceedings with respect to these loans, see Part II, Item 1, “Legal Proceedings” of this Quarterly Report on Form 10-Q.
Closed retail bank offices have a remaining book value of $2.1 million at September 30, 2023 and $1.1 million at December 31, 2022, and are recorded in OREO on the Company’s balance sheet. During the third quarter of 2023, the Bank closed two retail banking offices and moved $1.1 million at fair value to OREO. These properties are currently being marketed for sale.
Past Company legacy underwriting standards relied heavily on loan to value and did not necessarily consider the income characteristics of the borrower or the repayment capacity of collateral with respect to speculative land financing. An overreliance on value as a primary repayment source can become compromised during real estate cycles. As a result, management has worked through these legacy credits and has installed a number of underwriting guardrails that consider the global cash flows and repayment capability of borrowers and/or guarantors, the proportion of speculation, transaction limits and introduced sensitivity analysis in order to determine supportable loan amounts. While these guardrails do not insulate the Company from credit cycles, we believe it should reduce the experience of defaults.
Closed-end installment loans, amortizing loans secured by real estate and any other loans with payments scheduled monthly are reported past due when collection of interestthe borrower is in arrears two or principalmore monthly payments. Other multi-payment obligations with payments scheduled other than monthly are reported past due when one scheduled payment is doubtful, or generally when interest or principal payments are 90due and unpaid for 30 days or more. We monitor delinquency on a monthly basis, including loans that are at risk for becoming delinquent and early stage delinquencies in order to identify emerging patterns and potential problem loans.
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CARTER BANKSHARES, INC.
ITEM 2. MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS - (continued)
Allowance for Credit Losses
The following is the allocation of the ACL reserves by segment for the periods presented:
September 30, 2023December 31, 2022
(Dollars in Thousands)Amount% of Loans in each Category to Total Portfolio LoansAmount% of Loans in each Category to Total Portfolio Loans
Commercial Real Estate$19,490 49.5 %$17,992 46.7 %
Commercial & Industrial2,987 7.8 %3,980 9.9 %
Residential Mortgages10,619 21.6 %8,891 20.9 %
Other Consumer971 1.1 %1,329 1.4 %
Construction6,747 11.1 %6,942 11.2 %
Other53,660 8.9 %54,718 9.9 %
Balance End of Period$94,474 100.0 %$93,852 100.0 %
The decline in the ACL attributable to the other segment was primarily due to $1.1 million of principal pay-downs during the nine months ended September 30, 2023 that occurred during the first quarter of 2023. The ACL was $94.5 million, or 2.77%, of total portfolio loans at September 30, 2023 compared to $93.9 million, or 2.98%, of total portfolio loans at December 31, 2022.
The following table summarizes the credit quality ratios and their components as of September 30, 2023 and December 31, 2022:
(Dollars in Thousands)September 30, 2023December 31, 2022
Allowance for Credit Losses to Total Portfolio Loans
Allowance for Credit Losses$94,474 $93,852 
Total Portfolio Loans3,410,940 3,148,913 
Allowance for Credit Losses to Total Portfolio Loans2.77 %2.98 %
Nonperforming Loans to Total Portfolio Loans
Nonperforming Loans$308,301 $6,645 
Total Portfolio Loans3,410,940 3,148,913 
Nonperforming Loans to Total Portfolio Loans9.04 %0.21 %
Allowance for Credit Losses to Nonperforming Loans
Allowance for Credit Losses$94,474 $93,852 
Nonperforming Loans308,301 6,645 
Allowance for Credit Losses to Nonperforming Loans30.64 %1,412.37 %
Net Charge-offs to Average Portfolio Loans
Net Charge-offs (annualized)$2,651 $4,506 
Average Total Portfolio Loans3,285,380 2,988,785 
Net Charge-offs to Average Portfolio Loans0.08 %0.15 %
See the Credit Quality and Allowance for Credit Losses sections within this MD&A for an analysis of the factors that drove the changes in the ACL ratios presented in the previous table.
The provision for credit losses, which includes a provision for losses on loans and on unfunded commitments, is a charge to earnings to maintain the ACL at a level consistent with management's assessment of expected losses in the loan portfolio at the balance sheet date. The provision for credit losses increased $1.2 million and $0.2 million for the three and nine months ended September 30, 2023, respectively, when compared to the same periods in 2022. The increase for the three and nine months ended September 30, 2023 in the provision for credit losses was primarily driven by loan growth and net charge-offs, offset by the release of specific reserves on two loans. For more past due.information about the Company’s provision for credit losses, see the discussion above under “Provision for Credit Losses” in this MD&A.
The (recovery) provision for unfunded commitments decreased $0.3 million and increased $0.1 million for the three and nine months ended September 30, 2023, respectively, compared to the same periods in 2022 related to changes in real estate
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CARTER BANKSHARES, INC.
ITEM 2. MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS - (continued)
Nonperforming assets consistconstruction and pressure on the reserve rate. There are three basic factors that influence the reserve rates associated with unfunded commitments for real estate construction loans. First, the reserve rate is extrapolated from the reserve rates calculated for certain commercial real estate funded loans within the ACL model. These reserve rates are influenced by the same factors cited in the ACL model such as economic forecasts, average portfolio life, etc. Refer to Note 1, Basis of nonaccrual loans, nonaccrual TDRsPresentation, in the Notes to Consolidated Financial Statements in Item 1 of this Quarterly Report on Form 10-Q for additional information related to the ACL Policy and OREO.the discussion of these factors. Second, since the category of construction is generic, management applies a weighting of the reserve rates associated with certain commercial real estate loans. The following table summarizes nonperforming assetsproportion of these segments affect the weighting. Third, volume changes impact the total reserve calculation.
Net charge-offs were $0.8 million and $2.0 million for the dates presented:
(Dollars in Thousands)March 31, 2021December 31, 2020$ Change
Nonperforming Loans
Commercial Real Estate$651 $224 $427 
Commercial and Industrial818 456 362 
Construction2,124 2,012 112 
Residential Mortgages3,629 4,135 (506)
Other Consumer109 191 (82)
Other— — — 
Total Nonperforming Loans7,331 7,018 313 
Nonperforming Troubled Debt Restructurings
Commercial Real Estate21,306 21,667 (361)
Commercial and Industrial— — — 
Construction3,319 3,319 — 
Residential Mortgages— — — 
Other Consumer— — — 
Other— — — 
Total Nonperforming Troubled Debt Restructurings24,625 24,986 (361)
Total Nonperforming Loans and Troubled Debt Restructurings31,956 32,004 (48)
Other Real Estate Owned14,031 15,722 (1,691)
Total Nonperforming Assets$45,987 $47,726 $(1,739)
March 31, 2021December 31, 2020
Nonaccrual Loans and Troubled Debt Restructurings to Total Portfolio Loans1.08 %*1.09 %
Nonperforming Assets to Total Portfolio Loans plus Other Real Estate Owned1.54 %1.61 %
Nonperforming assets decreased $1.7three and nine months ended September 30, 2023, respectively, compared to $3.7 million and $4.1 million for the same period in 2022. During the three and nine months ended September 30, 2023, net charge-offs were primarily recognized in the other consumer segment. During the three months ended September 30, 2022, the Company charged-down $3.4 million on a $4.9 million purchased syndicated C&I loan and transferred $1.5 million to $46.0held-for-sale. As a percentage of average portfolio loans, on an annualized basis, net charge-offs were 0.09% and 0.08% for the three and nine months ended 2023 and 0.49% and 0.19% for the same periods in 2022, respectively.

At September 30, 2023,nonperforming loans increased $301.7 million at March 31, 2021 compared to $47.7$308.3 million atsince December 31, 2020. The decrease was primarily related to2022. Nonperforming loans as a $1.7 million net decrease in OREO. The decrease in OREO was primarily due to salespercentage of properties during 2021. Closed retail bank offices have a remaining book valuetotal portfolio loans were 9.04% and 0.21% as of $1.9 million at March 31, 2021September 30, 2023 and $2.5 million at December 31, 2020. The gross2022, respectively. Nonperforming loans increased during the second quarter of 2023 as the Company placed commercial loans that were in the Other segment of the Company’s loan portfolio, relating to the Bank’s largest lending relationship which has an aggregate principal amount of interest that would have been recorded under original terms, had these loans not been placed$301.9 million, on nonaccrual status was $1.1 million duringdue to loan maturities and failure to pay in full. For more information about the first three months of 2021.
As of March 31, 2021, total nonaccrualCompany’s nonperforming loans include $3.0 thousandand about this lending relationship, see the discussion above under “Credit Quality” in loans held-for-sale in connection with sale of Bank branches. There were $7 thousand nonaccrual loans related to loans held-for-sale at December 31, 2020.this MD&A.
The CARES Act permits banks to suspend requirements under GAAP for loan modifications to borrowers affectedfollowing tables represent credit exposures by COVID-19 that would otherwise be characterizedinternally assigned risk ratings as TDRs and suspend any determination related thereto if (i) the loan modification is made between March 1, 2020 and the earlier of December 31, 2020 or 60 days after the end of the COVID-19 emergency declaration and (ii) the applicable loan was not more than 30 days past due as of December 31, 2019. The provisions of the CARES Act dealing with temporary relief related to TDRs was extended pursuant to the CAA, which was signed into law on December 27, 2020. This amendment extended the “applicable” period to the earlier of January 1, 2022 or 60 days after the date on which the national emergency concerning the COVID-19 pandemic terminates. The federal banking agencies also issued guidance to encourage banks to make loan modifications for borrowers affected by COVID-19 and to assure banks that they will not be criticized by examiners for doing so. We are currently applying this guidance to qualifying loan modifications. At this time, it is uncertain what future impact loan and lease modifications related to COVID-19 will have on our financial condition, results of operations and allowance for credit losses.periods presented:
September 30, 2023
(Dollars in Thousands)Commercial Real EstateCommercial and IndustrialResidential MortgageOther ConsumerConstructionOtherTotal Portfolio Loans
Pass$1,686,716 $261,416 $734,589 $36,445 $374,495 $3,320 $3,096,981 
Special Mention286 2,838 527 — 62 — 3,713 
Substandard1,945 75 3,252 42 3,019 301,913 310,246 
Doubtful— — — — — — — 
Loss— — — — — — — 
Total Portfolio Loans$1,688,947 $264,329 $738,368 $36,487 $377,576 $305,233 $3,410,940 
Performing$1,687,682 $264,259 $736,291 $36,465 $374,622 $3,320 $3,102,639 
Nonperforming1,265 70 2,077 22 2,954 301,913 308,301 
Total Portfolio Loans$1,688,947 $264,329 $738,368 $36,487 $377,576 $305,233 $3,410,940 
December 31, 2022
(Dollars in Thousands)Commercial Real EstateCommercial and IndustrialResidential MortgageOther ConsumerConstructionOtherTotal Portfolio Loans
Pass$1,457,340 $303,893 $653,044 $44,495 $352,516 $180,745 $2,992,033 
Special Mention10,796 2,887 983 — 69 — 14,735 
Substandard2,426 3,012 3,921 67 968 131,751 142,145 
Doubtful— — — — — — — 
Loss— — — — — — — 
Total Portfolio Loans$1,470,562 $309,792 $657,948 $44,562 $353,553 $312,496 $3,148,913 
Performing$1,468,258 $309,588 $654,683 $44,554 $352,689 $312,496 $3,142,268 
Nonperforming2,304 204 3,265 864 — 6,645 
Total Portfolio Loans$1,470,562 $309,792 $657,948 $44,562 $353,553 $312,496 $3,148,913 
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CARTER BANKSHARES, INC.
ITEM 2. MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS - (continued)
The following table summarizesSpecial mention, substandard and doubtful loans past due 30-89 days for the periods presented:
(Dollars in Thousands)March 31, 2021December 31, 2020
Loans 30 to 89 Days Past Due
Commercial
Commercial Real Estate$620 $3,816 
Commercial and Industrial1,878 384 
Total Commercial Loans2,498 4,200 
Consumer
Residential Mortgages260 1,347 
Other Consumer337 580 
Total Consumer Loans597 1,927 
Construction— 284 
Other3,544 — 
Total Loans 30 to 89 Days Past Due$6,639 $6,411 
Loans past dueat September 30, to 89 days or more and still accruing, including held-for-sale loans,2023 increased $0.2$157.1 million to $6.6$314.0 million at March 31, 2021 compared to $6.4$156.9 million at December 31, 2020.2022. The variancesdecrease of $11.0 million in loan segments for pastspecial mention is primarily due 30 to 89 daysthe upgrade of a CRE credit totaling $9.8 million to a pass rating. The increase of $168.1 million in substandard loans is primarily related to the adoptionabove mentioned large nonaccrual lending relationship in the other loan category. The $301.9 million of Topic 326. We made changes to our loan portfolio segments to align with the methodology applied in determining the allowance under CECL. The new segmentation breaks out an Other category from the original loan categories, which applies onlyloans related to the current year 2021Bank’s largest lending relationship were nonperforming and was not adjusted torated as substandard at September 30, 2023. At December 31, 2022 the comparable period, therefore showing fluctuations in all categories. The $3.5 million includedlargest lending relationship in the other segment isloans were all accruing and totaled $309.1 million of which, $177.3 million of those loans were pass-rated and $131.8 million of those loans were substandard-rated.
Additionally, refer to one relationship and was previously includedNote 5, Allowance for Credit Losses, in commercial and industrial loans at December 31, 2020.the Notes to Consolidated Financial Statements in Item 1 of this Quarterly Report on Form 10-Q for additional information related to the ACL.
Deposits
The following table presents the composition of deposits for the periods presented:
(Dollars in Thousands)(Dollars in Thousands)March 31,
2021
December 31,
2020
$ Change% Change(Dollars in Thousands)September 30,
2023
December 31,
2022
$ Change% Change
Noninterest-bearing Demand$733,291 $699,229 $34,062 4.9 %
Interest-bearing Demand384,425 366,201 18,224 5.0 %
Noninterest-Bearing DemandNoninterest-Bearing Demand$661,454 $703,334 $(41,880)(6.0)%
Interest-Bearing DemandInterest-Bearing Demand469,904 496,948 (27,043)(5.4)%
Money MarketMoney Market323,008 294,229 28,779 9.8 %Money Market426,172 484,238 (58,065)(12.0)%
SavingsSavings646,722 625,482 21,240 3.4 %Savings487,105 684,287 (197,182)(28.8)%
Certificate of Deposits1,522,510 1,614,770 (92,260)(5.7)%
Deposits Held-for-Assumption in Connection with Sale of Bank Branches81,565 84,717 (3,152)(3.7)%
Certificates of DepositCertificates of Deposit1,511,554 1,261,526 250,028 19.8 %
Total DepositsTotal Deposits$3,691,521 $3,684,628 $6,893 0.2 %Total Deposits$3,556,189 $3,630,333 $(74,154)(2.0)%
Deposits are ourthe Company’s primary source of funds. We believeThe Company believes that ourthe deposit base is stable and that we havethe Company has the ability to attract new depositors while diversifying the deposit composition. Total deposits at March 31, 2021 increased $6.9September 30, 2023 decreased $74.2 million, or 0.2%2.04%, from December 31, 2020. Noninterest-bearing2022. The decrease related to a decline of $324.2 million in demand, money market and savings deposits, increasedoffset by $34.1an increase of $250.0 million or 4.9%,in CDs, which was primarily due to $733.3 millioncustomers migrating between deposit products as interest rates have risen.
At September 30, 2023, noninterest-bearing deposits comprised 18.6% of March 31, 2021 astotal deposits compared to $699.2 million19.4% at December 31, 2020. Money market accounts increased $28.8 million, or 9.8%2022 and 19.3% at September 30, 2022. CDs comprised 42.5%, during the first three months of 2021 compared to December 31, 2020, due to our deposit acquisition strategy. Savings accounts increased $21.2 million, or 3.4%, at March 31, 2021 compared to December 31, 2020 due to promotions. Interest-bearing demand deposits increased $18.2 million, or 5.0% to $384.4 million at March 31, 2021 compared to December 31, 2020. Offsetting these increases was a decrease of $92.3 million, or 5.7%, in CDs at March 31, 2021 compared to December 31, 2020 due to intentional runoff of these higher cost CDs. Noninterest-bearing deposits comprised 19.9%34.7% and 19.0%33.5% of total deposits at MarchSeptember 30, 2023, December 31, 20212022 and September 30, 2022, respectively. As of September 30, 2023, based on assumptions that the Bank uses to prepare its regulatory call report, approximately 88.9% of our total deposits of $3.6 billion were insured under standard FDIC insurance coverage limits, and approximately 11.1% of our total deposits were uninsured deposits over the standard FDIC insurance coverage limit. The Company’s deposit base is diversified and granular and is comprised of approximately 79.2% of retail deposits. At September 30, 2023 and December 31, 2020,2022, total brokered deposits (excluding the CDARS and ICS two-way) were $20.0 million and zero, respectively. At March 31, 2021, $81.6 million of deposits were held-for-assumption in connection with the sale of Bank branches that are expected to close in the second quarter of 2021.
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CARTER BANKSHARES, INC.
ITEM 2. MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS - (continued)
The following table presents additional information in relation to deposits:
(Dollars in Thousands)September 30,
2023
December 31,
2022
Deposits from the Certificate of Deposit Account Registry Services ("CDARS")$— $922 
Noninterest-Bearing Public Funds Deposits23,739 27,086 
Interest-Bearing Public Funds Deposits124,812 180,243 
Total Deposits not Covered by Deposit Insurance(1)
396,283 493,013 
Certificates of Deposits not Covered by Deposit Insurance248,924 159,030 
Deposits for Certain Directors, Executive Officers and their Affiliates1,503 2,910 
(1) These deposits are presented on an estimated basis. This estimate was determined based on the same methodologies and assumptions used for regulatory reporting requirements.
Maturities of CDs over $250,000 or more not covered by deposit insurance at September 30, 2023 are summarized as follows:
(Dollars in Thousands)AmountPercent
Three Months or Less$31,465 12.6 %
Over Three Months Through Twelve Months136,656 54.9 %
Over Twelve Months Through Three Years58,727 23.6 %
Over Three Years22,076 8.9 %
Total$248,924 100.0 %
Borrowings and Federal Home Loan Bank Borrowings (“FHLB”)Funds Purchased
Borrowings are an additional source of liquidity for the Company. We had $514.1 million FHLB borrowings were $30.0 millionat September 30, 2023 and $35.0$180.6 million at March 31, 2021 and December 31, 2020, respectively. FHLB borrowings are fixed rate advances for various terms and are secured by a blanket lien on select residential mortgages, select multifamily loans, and select commercial real estate loans at March 31, 2021 and December 31, 2020. Total loans pledged as collateral were $781.3 million and $804.2 million at March 31, 2021 and December 31, 2020, respectively. There were no securities available-for-sale pledged as collateral at both March 31, 2021 and December 31, 2020. The Bank continues to methodically pledge additional eligible loans, with the ultimate expectation to have full pledging by year end 2021. The Company is eligible to borrow up to an additional $506.1 million based upon current qualifying collateral and has a maximum borrowing capacity of approximately $1.0 billion, or 25% of the Company’s assets, as of March 31, 2021.2022. The Company had the capacity to borrow up to an additional $510.5no overnight federal funds purchased at September 30, 2023 and $17.9 million from the FHLBin overnight federal funds purchased at December 31, 2020.2022. The level and composition of borrowed funds fluctuates over time based on many factors including market conditions, loan growth, investment securities, deposits and capital considerations. We manage our borrowed funds to provide a reliable source of liquidity.
Information pertaining to long-term FHLB borrowings and federal funds purchased is summarized in the following table:
(Dollars in Thousands)(Dollars in Thousands)March 31, 2021December 31, 2020(Dollars in Thousands)September 30, 2023December 31, 2022
Balance at Period EndBalance at Period End$30,000 $35,000 Balance at Period End
Federal Home Loan Bank BorrowingsFederal Home Loan Bank Borrowings$514,135 $180,550 
Federal Funds PurchasedFederal Funds Purchased$— $17,870 
Average Balance during the PeriodAverage Balance during the Period$33,889 $30,628 Average Balance during the Period
Federal Home Loan Bank BorrowingsFederal Home Loan Bank Borrowings$380,023 $29,849 
Federal Funds PurchasedFederal Funds Purchased$9,062 $5,711 
Average Interest Rate during the PeriodAverage Interest Rate during the Period1.15 %1.18 %Average Interest Rate during the Period
Federal Home Loan Bank BorrowingsFederal Home Loan Bank Borrowings5.09 %3.90 %
Federal Funds PurchasedFederal Funds Purchased5.22 %3.29 %
Maximum Month-end Balance during the PeriodMaximum Month-end Balance during the Period$35,000 $35,000 Maximum Month-end Balance during the Period
Federal Home Loan Bank BorrowingsFederal Home Loan Bank Borrowings$514,135 $180,550 
Federal Funds PurchasedFederal Funds Purchased$46,965 $23,020 
Average Interest Rate at Period EndAverage Interest Rate at Period End1.15 %1.13 %Average Interest Rate at Period End
Federal Home Loan Bank BorrowingsFederal Home Loan Bank Borrowings5.29 %4.48 %
Federal Funds PurchasedFederal Funds Purchased— %4.65 %
The Company held FHLB of Atlanta stock of $3.2$27.4 million and $5.1$9.7 million at March 31, 2021September 30, 2023 and December 31, 2020,2022, respectively. The increase in FHLB stock was due to increased borrowings. Dividends recorded on this restricted stock were $37$415.3 thousand and $64$970.7 thousand for the three and nine months ended March 31, 2021September 30, 2023, respectively, compared to $24.5 thousand and March 31, 2020, respectively.$66.2 thousand for the same periods in 2022. The investment is carried at cost and evaluated for impairment based on the ultimate recoverability of the par value. We hold FHLB stock because we are a member of the FHLB of Atlanta. The FHLB requires members to purchase and hold a specified level of FHLB stock based upon the members’ asset values, level of borrowings and participation in other programs offered. Stock in the FHLB is non-marketable and is
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ITEM 2. MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS - (continued)
redeemable at the discretion of the FHLB. Members do not purchase stock in the FHLB for the same reasons that traditional equity investors acquire stock in an investor-owned enterprise. Rather, members purchase stock to obtain access to the products and services offered by the FHLB. Unlike equity securities of traditional for-profit enterprises, the stock of the FHLB does not provide its holders with an opportunity for capital appreciation because, by regulation, FHLB stock can only be purchased, redeemed and transferred at par value.
Refer to Note 9, Federal Home Loan Bank Borrowings, in the Notes to Consolidated Financial Statements in Item 1 of this Quarterly Report on Form 10-Q for additional information related to borrowings.
Liquidity and Capital Resources
Liquidity is defined as a financial institution’s ability to meet its cash and collateral obligations at a reasonable cost. This includes the ability to satisfy the financial needs of depositors who want to withdraw funds or of borrowers needing to access funds to meet their credit needs. In order to manage liquidity risk, the Company’s Board has delegated authority to the ALCO for formulation, implementation and oversight of liquidity risk management for the Company. The ALCO’s goal is to maintain adequate levels of liquidity at a reasonable cost to meet funding needs in both a normal operating environment and for potential liquidity stress events. The ALCO monitors and manages liquidity through various ratios, reviewing cash flow projections, performing stress tests and by having a detailed contingency funding plan. The ALCO policy guidelines define graduated risk tolerance levels. If our liquidity position moves to a level that has been defined as high risk, specific actions are required, such as increased monitoring or the development of an action plan to reduce the risk position.
OurThe Company’s primary funding and liquidity source is a stable customer deposit base. Management believes that we have the ability to retain existing deposits and attract new deposits, mitigating any funding dependency on other more volatile sources. Although deposits are the primary source of funds, the Company has identified various other funding sources that can be used as part of our normal funding program when either a structure or cost efficiency has been identified. Additional funding sources accessible to the Company include borrowing availability at the FHLB, equal to 25%25.0% of the Company’s assets approximating $1.0$1.1 billion, subject to the amount of eligible collateral pledged, federal funds lines with six other correspondent financial institutions in thewith an available amount of $145.0 million, access to the institutional CD market, and the brokered deposit market. In addition to the lines referenced above, the Company also has its$580.4 million of unpledged available-for-sale investment securities portfoliothat may be sold or pledged as collateral that can serve as an additional source of liquidity.
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CARTER BANKSHARES, INC.
ITEM 2. MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS (continued)
credit with correspondent banks. As of September 30, 2023, approximately 88.9% of our total deposits of $3.6 billion were insured under standard FDIC insurance coverage limits, and approximately 11.1% of our total deposits were uninsured deposits over the standard FDIC insurance coverage limit.
An important component of our ability to effectively respond to potential liquidity stress events is maintaining a cushion of highly liquid assets. Highly liquid assets are those that can be converted to cash quickly, with little or no loss in value, to meet financial obligations. ALCO policy guidelines define a ratio of highly liquid assets to total assets by graduated risk tolerance levels of minimal, moderate and high. At March 31, 2021,September 30, 2023, the Bank had $844.7$597.8 million in highly liquid assets, which consisted of $65.6 million inFederal Reserve Board Excess Reserves and interest-bearing deposits in other financial institutions $110.6of $17.4 million, in FRB Excess Reserves, $626.3$580.4 million in unpledged securities, $32.7 million in mortgage loans held-for-sale and $9.4 million in loans held-for-sale in connection with sale of Bank branches.securities. This resulted in highly liquid assets to total assets ratio of 20.4%13.4% at March 31, 2021.September 30, 2023. Total available liquidity to uninsured deposits was 306.8% at September 30, 2023.
If an extended recession caused large numbersAs of our deposit customersSeptember 30, 2023, the Company has approximately $322.3 million in par value of securities that are eligible to withdraw their funds, we might become more reliant on volatilebe pledged under the Bank Term Funding Program (“BTFP”), but the Bank has not borrowed under or more expensive sourcesotherwise accessed the BTFP.
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ITEM 2. MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS - (continued)
The following table provides detail of liquidity sources as of the periods presented:
(Dollars in Thousands)(Dollars in Thousands)March 31, 2021December 31, 2020(Dollars in Thousands)September 30, 2023December 31, 2022
Cash and Due From Banks$48,108 $38,535 
Interest-bearing Deposits in Other Financial Institutions60,415 39,954 
Federal Reserve Bank Excess Reserves110,631 163,453 
Cash and Due From Banks, including Interest-bearing DepositsCash and Due From Banks, including Interest-bearing Deposits$55,398 $46,869 
Unpledged Investment SecuritiesUnpledged Investment Securities626,285 632,724 Unpledged Investment Securities580,379 611,845 
Excess Pledged SecuritiesExcess Pledged Securities22,863 7,857 Excess Pledged Securities77,400 46,305 
FHLB Borrowing AvailabilityFHLB Borrowing Availability506,105 510,533 FHLB Borrowing Availability357,583 676,746 
Unsecured Lines of CreditUnsecured Lines of Credit145,000 145,000 Unsecured Lines of Credit145,000 127,130 
Total Liquidity SourcesTotal Liquidity Sources$1,519,407 $1,538,056 Total Liquidity Sources$1,215,760 $1,508,895 
The following table provides total liquidity sources and ratios as of September 30, 2023:
(Dollars in Thousands)September 30, 2023
Total Liquidity Sources$1,215,760 
Highly Liquid Assets to Total Assets13.4%
Highly Liquid Assets to Uninsured Deposits150.9 %
Total Available Liquidity to Uninsured Deposits306.8 %
Regulatory Capital Requirements
Total shareholders’ equity decreased by $52.3 million to $387.9capital of $330.6 million at March 31, 2021September 30, 2023, reflects an increase of $2.0 million compared to $440.2$328.6 million at December 31, 2020.2022. The decrease wasincrease in total capital from December 31, 2022 is primarily due to net income of $25.3 million for the $50.7nine months ended September 30, 2023 offset by $16.4 million cumulative-effect adjustment related to the adoptionrepurchase of Topic 326,common stock, a $11.1$7.9 million decrease in other comprehensive income due to changes in fair value of investment securities, as well as, the transitional adjustment of $0.1 million, net of tax decrease in other comprehensive loss due to changes infor the fair valueadoption of available-for-sale securities partially offset by net income of $9.4 million.ASU 2023-02. The remaining difference of $1.1 million is related to stock-based compensation duringrestricted stock activity for the threenine months ended March 31, 2021.September 30, 2023.
The Company and the Bank are subject to various capital requirements administered by the federal banking regulators. Failure to meet the minimum capital requirements can initiate certain mandatory and possibly additional discretionary actions by regulators that, if undertaken, could have a direct material effect on our financial statements. Under capital adequacy guidelines and the regulatory framework for prompt corrective action, we must meet specific capital guidelines that involve quantitative measures of assets, liabilities and certain off-balance sheet items as calculated under regulatory accounting practices. The capital amounts and classifications are also subject to qualitative judgments by the regulators about components, risk weightings and other factors. Prompt corrective action provisions are not applicable to bank holding companies. Quantitative measures established by regulations to ensure capital adequacy require us to maintain minimum amounts and ratios as shown in the following table.ratios.
Prompt corrective action regulations provide five classifications: well capitalized, adequately capitalized, undercapitalized, significantly undercapitalized, and critically undercapitalized, although these terms are not used to represent overall financial condition. If adequately capitalized, regulatory approval is required to accept brokered deposits. If undercapitalized, capital distributions are limited, as is asset growth and expansion, and capital restoration plans are required. At March 31, 2021September 30, 2023 and December 31, 2020,2022, the most recent regulatory notifications categorized the Bank as well-capitalized under the regulatory framework for prompt corrective action. There are no conditions or events since that notification that management believes have changed the institutionsinstitution’s category.
At March 31, 2021,September 30, 2023, the Bank continues to maintain its capital position with a leverage ratio of 10.17%9.59% as compared to the regulatory guideline of 5.0%5.00% to be well-capitalized and a risk-based Common Equity Tier 1 ratio of 12.88%11.08% compared to the regulatory guideline of 6.5%6.50% to be well-capitalized. theThe Bank’s risk-based Tier 1 and Total Capital ratios were 12.88%11.08% and 14.14%12.34%, respectively, which places the Bank above the federal bank regulatory agencies’ well-capitalized guidelines of 8.0%8.00% and 10.0%10.00%, respectively. We believe that we have the ability to raise additional capital, if necessary.
The Basel rules also permit banking organizations with less than $15.0 billion in assets to retain, through a one-time election, existing treatment for accumulated other comprehensive loss, which currently does not affect regulatory capital. The Company elected to retain this treatment which reduces the volatility of regulatory capital levels.
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ITEM 2. MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS - (continued)
The final rules implementing Basel Committee on Banking Supervision’s capital guidelines for U.S. Banks (“Basel III rules”) became effective on JanuaryCapital Rules require the Company and the Bank to maintain minimum Common Equity Tier 1, 2015Tier 1 and Total Capital ratios, along with full compliance with all of the requirements being phased in over a multi-year schedule, and fully phased in by January 1, 2019. Under the Basel III rules, we must hold a capital conservation buffer, above the adequately capitalized risk-basedeffectively resulting in new minimum capital ratios. The capital conservation buffer was phased in atis designed to absorb losses during periods of economic stress. Banking institutions with a ratio of Common Equity Tier 1 capital to risk-weighted assets above the rate of 0.625% per year and was 2.5% on January 1, 2019. Management believes as of March 31, 2021 and December 31, 2020,minimum but below the Company andconservation buffer (or below the Bank met all capital adequacy requirements to which we are subject and satisfied the applicablecombined capital conservation buffer requirements.and countercyclical capital buffer, when the latter is applied) will face constraints on dividends, equity repurchases and compensation based on the amount of the shortfall. The Basel III Capital Rules also provide for a “countercyclical capital buffer” that is applicable to only certain covered institutions and does not have any current applicability to the Company or the Bank.
The following table summarizes the actual risk-based capital amounts and ratios for the Company and the Bank for the dates presented:
(Dollars in Thousands)(Dollars in Thousands)Adequately
Capitalized
Well
Capitalized
March 31, 2021December 31, 2020(Dollars in Thousands)Minimum Required
Basel III
Well
Capitalized(1)
September 30, 2023December 31, 2022
AmountRatioAmountRatioAmountRatioAmountRatio
Carter Bankshares, Inc.Carter Bankshares, Inc.Carter Bankshares, Inc.
Leverage RatioLeverage Ratio4.00 %NA421,355 10.16 %$424,453 10.26 %Leverage Ratio4.00 %NA$436,863 9.70 %$439,606 10.29 %
Common Equity Tier 1 (to Risk-weighted Assets)Common Equity Tier 1 (to Risk-weighted Assets)4.50 %NA421,355 12.88 %424,453 13.08 %Common Equity Tier 1 (to Risk-weighted Assets)7.00 %NA436,863 11.20 %439,606 12.61 %
Tier 1 Capital (to Risk-weighted Assets)Tier 1 Capital (to Risk-weighted Assets)6.00 %NA421,355 12.88 %424,453 13.08 %Tier 1 Capital (to Risk-weighted Assets)8.50 %NA436,863 11.20 %439,606 12.61 %
Total Capital (to Risk-weighted Assets)Total Capital (to Risk-weighted Assets)8.00 %NA462,617 14.14 %465,198 14.33 %Total Capital (to Risk-weighted Assets)10.50 %NA486,032 12.46 %483,450 13.86 %
Carter Bank & TrustCarter Bank & TrustCarter Bank & Trust
Leverage RatioLeverage Ratio4.00 %5.00 %421,048 10.15 %423,832 10.24 %Leverage Ratio4.00 %5.00 %$431,516 9.59 %$432,711 10.13 %
Common Equity Tier 1 (to Risk-weighted Assets)Common Equity Tier 1 (to Risk-weighted Assets)4.50 %6.50 %421,048 12.87 %423,832 13.06 %Common Equity Tier 1 (to Risk-weighted Assets)7.00 %6.50 %431,516 11.08 %432,711 12.42 %
Tier 1 Capital (to Risk-weighted Assets)Tier 1 Capital (to Risk-weighted Assets)6.00 %8.00 %421,048 12.87 %423,832 13.06 %Tier 1 Capital (to Risk-weighted Assets)8.50 %8.00 %431,516 11.08 %432,711 12.42 %
Total Capital (to Risk-weighted Assets)Total Capital (to Risk-weighted Assets)8.00 %10.00 %462,310 14.13 %464,578 14.31 %Total Capital (to Risk-weighted Assets)10.50 %10.00 %480,617 12.34 %476,496 13.68 %
The Company was incorporated on October 7, 2020, by and at(1)To be “well capitalized” under the direction of the Board of Directors ofprompt corrective action framework applies to the Bank for the sole purpose of acquiring the Bank and serving as the Bank’s parent bank holding company pursuant to a corporate reorganization transaction (the “Reorganization”). The Reorganization was completed on November 20, 2020 pursuant to an Agreement and Plan of Reorganization among the Bank, the Company and CBT Merger Sub, Inc, and the Bank survived the Reorganization as a wholly-owned subsidiary of the Company. In the Reorganization, each of the outstanding shares of the Bank’s common stock was converted into and exchanged for one newly issued share of the Company’s common stock.only.
In December 2018, the Office of the Comptroller of the Currency, (the “OCC”the Federal Reserve System, (“FRB”), the FRB, and the FDIC approved a final rule to address changes to credit loss accounting under GAAP, including banking organizations’ implementation of CECL. The final rule provides banking organizations the option to phase in over a three-year period the day-oneDay 1 adverse effects on regulatory capital that may result from the adoption of the new accounting standard. On March 27, 2020, the regulators issued interim final rule (“IFR”), “Regulatory Capital Rule: Revised Transition of the Current Expected Credit Losses Methodology for Allowances” in response to the disrupted economic activity from the spread of COVID-19. The interim final ruleIFR maintains the three-year transition option in the previous rule and provides banks the option to delay for two years an estimate of CECL’s effect on regulatory capital, relative to the incurred loss methodology’s effect on regulatory capital, followed by a three-year transition period (five-year transition option). We adopted CECL effective January 1, 2021 and elected to implement the capital transition relief over the permissible three-year period.
Contractual Obligations
As of March 31, 2021,September 30, 2023, there have been no material changes outside the ordinary course of business to the information about the Company’s contractual obligations and cash commitments disclosed in Part II, Item 7, “Management's Discussion and Analysis of Financial Condition and Results of Operations," under the heading “Contractual Obligations” in the Company's Annual Report on Form 10-K for the year ended December 31, 2020.2022 ( the “2022 Annual Report”).
Off-Balance Sheet Arrangements
As of March 31, 2021,September 30, 2023, there have been no material changes to the off-balance sheet arrangements disclosed in Part II, Item 7, "Management's Discussion and Analysis of Financial Condition and Results of Operations," under the heading "Off-Balance-Sheet"Off-Balance Sheet Arrangements" in the Corporation'sCompany’s 2022 Annual Report on Form 10-K for the year ended December 31, 2020.

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ITEM 3. QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK
Market Risk
Market risk is defined as the degree to which changes in interest rates, foreign exchange rates, commodity prices, or equity prices can adversely affect a financial institution’s earnings or capital. For financial institutions, market risk primarily reflects exposures to changes in interest rates. Interest rate fluctuations affect earnings by changing net interest income and other interest-sensitive income and expense levels. Interest rate changes affect capital by changing the net present value of a financial institution’s future cash flows, and the cash flows themselves, as rates change. Accepting this risk is a normal part of banking and can be an important source of profitability and enhancement of shareholder value. However, excessive interest rate risk can threaten a financial institution’s earnings, capital, liquidity, and solvency. Our sensitivity to changes in interest rate movements is continually monitored by the ALCO.
The ALCO utilizes an asset liability model (“ALM”) to monitor and manage market risk throughby simulating various rate shock scenarios and analyzing the results of the rate shocks on the Company’s projected net interest income simulation for various rate shock scenarios(“NII”) and economic value of equity (“EVE”), simulation for various rate shock scenarios.. The rate shock scenarios used in the ALM span over multiple time horizons and yield curve shapes and include parallel and non-parallel shifts to ensure the ALCO can mitigate future earnings and market value fluctuations due to changes in market interest rates.
Within the context of the ALM, net interest incomeNII rate shock simulations explicitly measure the exposure to earnings from changes in market rates of interest over a defined time horizon. These robust simulations include assumptions of how the balance sheet will react in different rate environments including loan pre-paymentprepayment speeds, the average life of non-maturing deposits, and how sensitive each interest-earning asset and interest-bearing liability is to changes in the market rates (betas). Under simulation analysis, our current financial position is combined with assumptions regarding future business to calculate net interest income under various hypothetical rate scenarios. Reviewing these various measures provides us with a more comprehensive view of our interest rate risk profile.
Net interest incomeNII rate shock simulation results are compared to a base case NII result to provide an estimate of the impact that simulated market rate changes may have on 12 months and 24 months of pretax net interest income.NII. The base case andearnings scenario together with various rate shock analysesearning scenarios are performed onmodeled utilizing both a static and growth balance sheet. A static balance sheet is a no growthno-growth balance sheet in which all maturing and/or repricing cash flows are reinvested in the same product at the existing product spread. Ratespread over a prescribed index. Parallel rate shock analyses assume an immediate parallel shift in market interest rates across all horizons of the yield curve and also include managementmanagement’s assumptions regarding the impact of interest rate changes on non-maturity deposit products (noninterest-bearing demand, interest-bearing demand, money market, and savings) and changes in the prepayment behavior of loans and securities with embedded optionality. Our policy guidelines limit the change in pretax net interest incomeNII over a 12-month horizon using rate shocks of +/- 100, 200, 300, and 400 basis points. We have temporarily suspended the -100, -200, -300+ 300 and -400+ 400 basis point rate shock analyses. Due to Federal Open Market Committee’s slowing future rate increase projections coupled with the low interest rate environment,recent increase in the Fed Funds Target Rate of 5.00% since March 17, 2022, we believe the impact to net interestNII income when evaluating the -100, -200, -300+ 300 and -400+400 basis point rate shock scenarios doesdo not provide meaningful insight into our interest rate risk position.position nor does it project a probably interest rate environment for the foreseeable future.
In order toTo monitor interest rate risk beyond the 24-month time horizon of rate shocks, we also perform EVE analyses.rate shock simulations using the same assumptions used in the NII rate shock simulations discussed above. EVE represents the present value of all asset cash flows discounted with related market interest rates minus the present value of all liability cash flows.flows which are also discounted with related market interest rates. The impact of a changing interest rate environment on the Company’s projected EVE is analyzed by shocking market interest rates, then modeling the impact of the rate changeshock on both the cash flow of assets and liabilities, and the underlying discount rate utilized in the present value calculation of the assets and liabilities. Market rate shock results are then compared to a base case simulation results to determine the impact that market rate changes may have on our EVE. As with NII rate shock analysis,analyses, EVE rate shock analyses incorporate managementmanagement’s assumptions regarding prepayment behavior of fixed rate loans and securities with embedded optionality and the behavior and value of non-maturity deposit products. Our policy guidelines limit the change in EVE given changes in rates of +/- 100, 200, 300, and 400 basis points. We have also temporarily suspended the EVE -100, -200, -300+ 300 and -400+ 400 basis point rate shock analyses. Due to Federal Open Market Committee’s slowing future rate increase projections coupled with the recent increase in the Fed Funds Target Rate of 5.25% since March 17, 2022. We believe the impact to NII income when evaluating the + 300 and +400 basis point rate shock scenarios in 2020 and 2021 due to the lowdo not provide meaningful insight into our interest rate environment.risk position nor does it project a probably interest rate environment for the foreseeable future.
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ITEM 3. QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK (continued)
The following tables reflect the net interest incomeNII rate shock analyses and EVE analyses results for the periods presented utilizing a forecasted static balance sheet over the next twelve months. All percentage changes presented are within prescribed ranges set by management.
March 31, 2021December 31, 2020September 30, 2023December 31, 2022
Change in Interest Rate (basis points)
% Change in Pretax Net Interest Income% Change in Economic Value of Equity% Change in Pretax Net Interest Income% Change in Economic Value of Equity
40039.8 %20.4 %39.6%20.1%
30030.8 %17.3 %30.7%17.5%
Change in Interest Rate (basis points)Change in Interest Rate (basis points)% Change in Pretax Net Interest Income% Change in Economic Value of Equity% Change in Pretax Net Interest Income% Change in Economic Value of Equity
20020021.4 %13.4 %21.1%13.8%2000.2%(3.6)%7.7%(0.2)%
10010010.7 %7.6 %10.7%8.1%1000.3%(0.9)%4.1%0.8%
-100-1001.6%(1.8)%(5.1)%(3.4)%
-200-2002.1%(5.6)%(10.7)%(8.5)%
-300-3002.1%(10.6)%(17.3)%(16.0)%
-400-4001.4%(17.1)%(23.5)%(28.0)%
The results from the net interest income rate shock analysis are consistent with havingimply that Company’s balance sheet has shifted from an asset sensitive balance sheet when adjusted for repricing correlations (betas). at December 31, 2022 to a slightly liability sensitive balance sheet when adjusted for repricing correlations (betas) at September 30, 2023. The above table indicates that in a rising interest rate environment, the Company is positioned to have increaseda minimum increase in pretax net interest income for the same asset base due to the balance sheet composition, related maturity structures, and repricing correlations to market interest rates for assets and liabilities. Conversely,However, in a declining interest rate environment, we are positioned to have decreasedslightly more advantageous increased pretax net interest income for the same reasons discussed above.
Based on the ALM results presented above for the quarters ending September 30, 2023 and December 31, 2022, the Company’s balance sheet is slightly liability sensitive at September 30, 2023 versus assets sensitive at December 31, 2022. This migration in asset sensitivity to liability sensitive is due to 1) lower yielding, floating rate excess cash positions held in federal reserve bank and interest-bearing deposits in other financial institutions that are more sensitive to future market interest rate changes which were deployed into higher yielding, fixed and floating rate securities and portfolio loans that are less sensitive to future market interest rate changes, 2) the addition of the Company’s largest lending relationship with an aggregate principal amount of $301.9 million being placed on nonaccrual status as of September 30, 2023, 3) shortening maturities of the time deposit portfolio due to shorter term time deposit promotional campaigns related to the inverted yield curve, and 4) the recent shifts in the shape of the yield curve between the two periods presented above.
In addition to rate shocks and EVE analyses, sensitivity analyses are performed to help us identify which model assumptions are critical and cause the greatest impact on pretax net interest income.NII. Sensitivity analyses include changing prepayment behavior of loans and securities with optionality, repricing correlations, and the impact of interest rate changes on non-maturity deposit products (decay rates).

ITEM 4 - CONTROLS AND PROCEDURES
Evaluation of Disclosure Controls and Procedures
Under the supervision and with the participation of the Company’s Chief Executive Officer (“CEO”) and Chief Financial Officer (“CFO”) (its principal executive officer and principal financial officer, respectively), management has evaluated the effectiveness of the design and operation of the Company’s disclosure controls and procedures (as defined in Rule 13a-15(e) of the Exchange Act) as of March 31, 2021.September 30, 2023. In designing and evaluating the disclosure controls and procedures, management recognizes that any controls and procedures, no matter how well designed and operated, can provide only reasonable assurance of achieving the desired control objectives.
We maintain disclosure controls and procedures that are designed to ensure that information required to be disclosed by us in the reports that we file or submit under the Securities Exchange Act of 1934, as amended, is recorded, processed, summarized and reported within the time periods required by the Securities and Exchange Commission, or the SEC, and that such information is accumulated and communicated to the Company’s management, including our CEO and CFO as appropriate, to allow timely decisions regarding required disclosure.
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Based on and as of the date of such evaluation, our CEO and CFO concluded that the design and operation of our disclosure controls and procedures were effective in all material respects,at the reasonable assurance level, as of the end of the period covered by this report.Report.
Changes in Internal Control Over Financial Reporting
No changes were made to our internal control over financial reporting (as defined in Rule 13a-15(f) under the Exchange Act) that occurred during the quarter ended March 31, 2021September 30, 2023 that materially affected, or are reasonably likely to materially affect, the Company’s internal control over financial reporting.
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PART II – OTHER INFORMATION
ITEM 1- LEGAL PROCEEDINGS
In the normal course of business, the Company is subject to various legal and administrative proceedings and claims. AlthoughLegal and administrative proceedings are subject to inherent uncertainties and unfavorable rulings could occur, and the timing and outcome of theseany legal andor administrative proceedings and claimsproceeding cannot be predicted with certainty, basedcertainty. The Company may enter into settlement discussions in some legal or administrative proceedings, if it believes it is in the Company’s best interests to do so. Other than as set forth below, as of the date of this Quarterly Report on information presently availableForm 10-Q, the Company is not involved in any other material pending legal proceedings other than proceedings occurring in the ordinary course of business.
The Bank is engaged in a variety of collection proceedings against various related entities that are owned and/or controlled by James C. Justice, II, Cathy L. Justice and afterJames C. Justice, III (such entities, the “Justice Entities” and collectively with the individuals, the “Defendants”). On April 20, 2023 and May 15, 2023, the Bank filed in the Circuit Court of the City of Martinsville, Virginia confessions of judgment against the Defendants with respect to amounts owed on matured promissory notes made or guaranteed by the Defendants with an aggregate principal balance of approximately $301 million. On May 12, 2023 and June 7, 2023, the Defendants filed motions to set aside the confessions of judgment on the basis that the Bank allegedly (i) violated anti-tying provisions of the Bank Holding Company Act of 1956, as amended, (ii) breached contractual obligations and fiduciary duties to the Defendants and (iii) tortiously interfered with the Defendants’ business expectancies and relationships, among other allegations.
The Company and the Bank intend to pursue vigorously the confessions of judgment and enforce the promissory notes and related agreements, including release and affirmation agreements, guaranties and indemnification agreements. The Company and the Bank vigorously deny the allegations contained in the Defendants’ motions to set aside the confessions of judgment. Based on consultation with legal counsel, management does not believethe Company believes that the dispositionBank has meritorious defenses to all allegations contained in such motions to set aside the confessions of such proceedingsjudgment. However, because the collection litigation is in its early stages, the Company can make no prediction as to the ultimate outcome thereof or claims will have a material adverse effect on our business, consolidated financial position, or results of operations. As of March 31, 2021, no materialany related legal proceedings were pending or threatened against the Company.that may commence.
ITEM 1A – RISK FACTORS
As of March 31, 2021,
Other than the risk factors set forth below, there have been no material changes in the risk factors faced by the Company from those disclosed in our 2020 2022 Annual Report on Form 10-K.10-K and Quarterly Report on Form 10-Q for the period ended March 31, 2023 and June 30, 2023.
An investment in the Company’s securities involves risks. In addition to the other information set forth in this Quarterly Report on Form 10-Q, including the information addressed in this Item 1A and under “Important Note Regarding Forward Looking Statements” in Part I, Item 2 of this Quarterly Report on Form 10-Q, investors in the Company’s securities should carefully consider the factors discussed in our 2022 Annual Report on Form 10-K in Part I, Item 1A, “Risk Factors” and in our Quarterly Report on Form 10-Q for the period ended March 31, 2023 in Part II, Item 1A, “Risk Factors.”
Nonperforming assets can take significant time to resolve and may adversely affect the Company’s results of operations and financial condition, and could result in further losses in the future.
As of September 30, 2023, our nonperforming assets (which at that date consist of nonaccrual loans and OREO) totaled $312.1 million, or 9.1%, of the Company’s loan portfolio plus OREO. The Company’s policy is to place loans in nonaccrual status when collection of interest or principal is doubtful, or generally when interest or principal payments are 90 days or more past
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due based on contractual terms. While the Company generally seeks to reduce or resolve problem assets through, among other methods, loan workouts, restructurings, or sales, decreases in the value of the underlying collateral, decreases in the respective borrowers’ financial condition, profitability, or operating performance may inhibit such reduction or resolution efforts which, in turn, could adversely impact the Company’s business, financial condition and results of operations.
The Company’s nonperforming assets adversely affect its business, financial condition and results of operations in various ways. The Company does not record interest income on nonaccrual loans or OREO; thus nonperforming assets adversely affect the Company’s net income and returns on assets and equity, increase the Company’s loan administration costs and adversely affects the Company’s results of operations and efficiency ratio. The resolution of nonperforming assets requires significant time commitments from management which can adversely impact the Company’s and Bank’s other strategic and operational priorities. If the Bank takes collateral in foreclosure and via a similar proceeding, the Bank is required to mark the collateral to its then-fair market value, which may result in a loss, and the Bank will incur legal and other expenses, which may be significant, in connection with the foreclosure and sale process. Nonperforming loans and OREO can also increase the Company’s and the Bank’s risk profile and the level of regulatory capital that their respective banking regulators believe is appropriate.
During the second quarter of 2023, the Company placed in nonaccrual status certain commercial loans in the Other segment of the Company’s loan portfolio, all relating to the Bank’s largest lending relationship, that have an aggregate principal amount of $301.9 million. Because the Company placed these loans on nonaccrual status, the Company was unable to accrue approximately $20.7 million of interest income related to these loans as of September 30, 2023.
The Company’s level of credit risk is elevated due to relationship exposure to the Company’s largest lending relationship.
As of September 30, 2023, the Company’s largest lending relationship operates in the hospitality, agriculture and energy sectors and had loans outstanding with an aggregate principal amount of $301.9 million. All such loans are classified in Other segment of the Company’s loan portfolio. During the second quarter of 2023, the Company placed these loans on nonaccrual status due to loan maturities and failure to pay in full. This lending relationship comprises 96.1% of the Company’s nonperforming assets and 97.2% of the Company’s nonperforming loans at September 30, 2023.
The Company has initiated collection processes with respect to such loans and intends to explore all alternatives for repayment. Although the Company believes it is well secured based on the net carrying value of the credit relationship and appropriately reserved for potential losses with respect to all such loans based on information currently available, we cannot give any assurance as to the timing or amount of future payments or collections on such loans or that the Company will ultimately collect all amounts contractually due under the terms of such loans.
Further deterioration of this lending relationship, including adverse changes in the financial condition of the respective borrowers or guarantors or adverse changes in the value of collateral that secures this lending relationship, could require the Company to increase its allowance for loan losses or result in significant losses to the Company, which could have a material adverse effect on the Company’s business, financial condition and results of operations.
ITEM 2 – UNREGISTERED SALES OF EQUITY SECURITIES AND USE OF PROCEEDS
None.On March 29, 2023, the Company announced that its Board of Directors (the “Board”) has authorized, effective May 1, 2023, a common share repurchase program to purchase up to 1,000,000 shares of the Company’s common stock in the aggregate over a period of twelve months, (the “2023 Program”) subject to receipt of non-objection from the Federal Reserve Bank of Richmond, which was received on April 24, 2023. The 2023 Program authorizes the purchase of the Company’s common stock in open market transactions or privately negotiated transactions, including pursuant to a trading plan in accordance with Rule 10b-18 promulgated under the Securities Exchange Act of 1934, as amended. The authorization permits management to repurchase shares of the Company’s common stock from time to time at management’s discretion. The actual means and timing of any shares purchased under the 2023 Program will depend on a variety of factors, including the market price of the Company’s common stock, general market and economic conditions, management’s evaluation of the Company’s financial condition and liquidity position and applicable legal and regulatory requirements. The 2023 Program is authorized through May 1, 2024, although it may be modified or terminated by the Board at any time. The 2023 Program does not obligate the Company to purchase any particular number of shares, and was exhausted as of August 31, 2023. During the three months
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ended September 30, 2023, the remainder of 416,176 shares of common stock had been repurchased under the 2023 Program at a total cost of $6.0 million, or an average price of $14.43 per share.
Previously on June 28, 2022, the Company announced that its Board authorized, effective August 1, 2022, a common share repurchase program to purchase up to 750,000 shares of the Company’s common stock in the aggregate over a period of twelve months, subject to non-objection from the Federal Reserve Bank of Richmond, which was received in July 2022 (the “2022 Program”). The 2022 Program authorized the purchase of the Company’s common stock in open market transactions or privately negotiated transactions, including pursuant to a trading plan in accordance with Rule 10b-18 promulgated under the Exchange Act. The authorization permitted management to repurchase shares of the Company’s common stock from time to time at management’s discretion. The 2022 Program was originally authorized through August 1, 2023, did not obligate the Company to purchase any particular number of shares, and was exhausted as of March 10, 2023. All common stock repurchased by the Company during the first quarter of 2023 was purchased pursuant to the 2022 Program.
The following table provides information regarding the Company’s purchases of our common stock during the quarter ended September 30, 2023.
Issuer Purchases of Equity Securities
PeriodTotal Number of Shares PurchasedAverage Price Paid per ShareTotal Number of Shares Purchased as Part of Publicly Announced Plans or Programs
Maximum number (or approximate dollar value) of Shares that may yet be purchased under the plans or programs(1)
07/01/2023 - 07/31/202342,312 $14.83 42,312 373,864 
08/01/2023 - 08/31/2023373,864 14.38 373,864 — 
09/01/2023 - 09/30/2023— — — — 
Total416,176 $14.43 416,176 
(1)The number shown represents, as of the end of each period, the approximate number of Common Stock shares that may yet be purchased under publicly-announced share repurchase plan authorizations. The shares may be purchased, from time-to-time, depending on market conditions.

ITEM 3 - DEFAULTS UPON SENIOR SECURITIES
None.
ITEM 4 – MINE SAFETY DISCLOSURES
None.
ITEM 5 - OTHER INFORMATION
None.During the three months ended September 30, 2023, none of our directors or officers (as defined in Rule 16a-1(f) of the Securities Exchange Act of 1934, as amended) adopted, modified or terminated a Rule 10b5-1 trading arrangement or non-Rule 10b5-1 trading arrangement (as such terms are defined in Item 408 of Regulation S-K of the Securities Act of 1933).
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CARTER BANKSHARES, INC.
PART II – OTHER INFORMATION (continued)
ITEM 6 - EXHIBITS
Exhibits:
Articles of Incorporation of Carter Bankshares, Inc., effective October 7, 2020 (incorporated by reference to Exhibit 3.1 to the Company’s Current Report on Form 8-K filed with the SEC on November 23, 2020)
Bylaws of Carter Bankshares, Inc., as adopted October 28, 2020 (incorporated by reference to Exhibit 3.2 to the Company’s Current Report on Form 8-K filed with the SEC on November 23, 2020)
Agreement and Plan of Reorganization by and among Carter Bank & Trust, Cater Bankshares, Inc. and CBT Merger Sub, Inc. dated November 9, 2020 (incorporated by reference to Exhibit 2.1 to the Company’s Current Report on Form 8-K filed with the SEC on November 23, 2020)
Carter Bankshares, Inc. Amended and Restated Annual Incentive Plan, as amended and restated February 18, 2021 (incorporated by reference to Exhibit 10.8 to the Company’s Annual Report on Form 10-K filed with the SEC on March 12, 2021)
Certification by principal executive officer pursuant to Rule 13a-14(a) (filed herewith)
Certification by principal financial officer pursuant to Rule 13a-14(a) (filed herewith)
Certification by principal executive officer and principal financial officer pursuant to 18 U.S.C. §1350 (filed herewith)
101.INSInline XBRL Instance Document - the instance document does not appear in the Interactive Data File because its XBRL tags are embedded within the Inline XBRL document
101.SCHInline XBRL Taxonomy Extension Schema
101.CALInline XBRL Taxonomy Extension Calculation Linkbase
101.DEFInline XBRL Taxonomy Extension Definition Linkbase
101.LABInline XBRL Taxonomy Extension Label Linkbase
101.PREInline XBRL Taxonomy Extension Presentation Linkbase
104Cover Page Interactive Data File (formatted as Inline XBRL and contained in Exhibits 101)
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SIGNATURES
Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned thereunto duly authorized.
CARTER BANKSHARES, INC. (Registrant)
Date: May 7, 2021October 27, 2023/s/ Litz H. Van Dyke
Litz H. Van Dyke
Chief Executive Officer
(Principal Executive Officer)
Date: May 7, 2021October 27, 2023/s/ Wendy S Bell
Wendy S. Bell
Chief Financial Officer
(Principal Financial Officer)
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