As filed with the Securities and Exchange Commission on April 30, 20132015

 

 

 

UNITED STATES

SECURITIES AND EXCHANGE COMMISSION

Washington, D.C. 20549

 

 

Form 20-F

(Mark One)

¨REGISTRATION STATEMENT PURSUANT TO SECTION 12(b) OR 12(g) OF THE SECURITIES EXCHANGE ACT OF 1934

OR

 

þxANNUAL REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934

For the fiscal year ended December 31, 20122014

OR

 

¨TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934

For the transition period fromto             to             

OR

 

¨SHELL COMPANY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934

Date of event requiring this shell company report

 

 

Commission File Number: 001-31798

 

 

Shinhan Financial Group Co., Ltd.

(Exact name of registrant as specified in its charter)

 

N/A The Republic of Korea

(Translation of registrant’s

name into English)

 

(Jurisdiction of incorporation

incorporation or organization)

 

 

120, 2-Ga, Taepyung-Ro, Jung-Gu20, Sejong-daero 9-gil, Jung-gu

Seoul 100-102,100-724, Korea

(Address of principal executive offices)

 

 

Sung Hun Yu Sunghun, +822 6360 3071(T),irshy@shinhan.com,, +822 6360 30823098 (F), 120, 2- Ga, Taepyung-Ro, Jung-Gu,20, Sejong-daero 9-gil, Jung-gu, Seoul 100-102100-724, Korea

(Name, Telephone, E-mail and/or Facsimile number and Address of Company Contact Person)

 

 

Securities registered or to be registered pursuant to Section 12(b) of the Act:

 

Title of Each Class:

 

Name of Each Exchange on Which Registered:

Common stock, par value Won 5,000 per share New York Stock Exchange*
American depositary shares New York Stock Exchange

 

*Not for trading, but only in connection with the listing of American depositary shares on the New York Stock Exchange, pursuant to the requirements of the Securities and Exchange Commission.

Securities registered or to be registered pursuant to Section 12(g) of the Act:

None

Securities for which there is a reporting obligation pursuant to Section 15(d) of the Act:

None

Indicate the number of outstanding shares of each of Shinhan Financial Group’s classes of capital or common stock as of the close of the last full fiscal year covered by this Annual Report: 474,199,587 shares of common stock, par value of Won 5,000 per share.

Indicate by check mark if the registrant is a well-known seasoned issuer, as defined in Rule 405 of the Securities Act:

Yes  þx    No  ¨

If this report is an annual or transition report, indicate by check mark if the registrant is not required to file reports pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934:

Yes  ¨    No  þx

Note — Checking the box above will not relieve any registrant required to file reports pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934 from their obligations under those Sections.

Indicate by check mark whether the registrant: (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days.

Yes  þx    No  ¨

Indicate by check mark whether the registrant has submitted electronically and posted on its corporate Web site, if any, every Interactive Data File required to be submitted and posted pursuant to Rule 405 of Regulation S-T (§232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit and post such files).

Yes  ¨    No  ¨

Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer or a non-accelerated filer. See definition of “accelerated filer and large accelerated filer” in Rule 12b-2 of the Exchange Act. (Check one):

Large accelerated filer  þx                 Accelerated filer  ¨                 Non-accelerated filer  ¨

Indicate by check mark which basis of accounting the registrant has used to prepare the financial statements included in this filing:

 

U.S. GAAP  ¨

  

International Financial Reporting Standards as issued

by the International Accounting Standards Board  þx

  Other  ¨

If “Other” has been checked in response to the previous question, indicate by check mark which financial statement item the registrant has elected to follow:

Item 17   ¨    Item 18  ¨

If this is an annual report, indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act):

Yes  ¨    No  þx

(APPLICABLE ONLY TO ISSUERS INVOLVED IN BANKRUPTCY PROCEEDINGS DURING THE PAST FIVE YEARS)

Indicate by check mark whether the registrant has filed all documents and reports required to be filed by Section 12, 13 or 15(d) of the Securities Exchange Act of 1934 subsequent to the distribution of securities under a plan confirmed by a court:

Yes  ¨    No  ¨

 

 

 


TABLE OF CONTENTS

 

     Page 

ITEM 1.

 IDENTITY OF DIRECTORS, SENIOR MANAGEMENT AND ADVISERS   3  

ITEM 2.

 OFFER STATISTICS AND EXPECTED TIMETABLE   3  

ITEM 3.

 KEY INFORMATION   3  

ITEM 3.A.

 ITEM 3.A.Selected Financial Data   3  

ITEM 3.B.

 ITEM 3.B.Capitalization and Indebtedness   9  

ITEM 3.C.

 ITEM 3.C.Reasons for the Offer and Use of Proceeds   9  

ITEM 3.D.

 ITEM 3.D.Risk Factors   910  

ITEM 4.

 INFORMATION ON THE COMPANY   36  

ITEM 4.A.

 ITEM 4.A.History and Development of the Company   36  

ITEM 4.B.

 ITEM 4.B.Business Overview   4142
ITEM 4.C.Organizational Structure166
ITEM 4.D.Properties167
ITEM 4.E.Unresolved Staff Comments168  

ITEM 4.C.5.

 Organizational Structure155

ITEM 4.D.

Properties156

ITEM 4.E.

Unresolved Staff Comments156

ITEM 5.

OPERATING AND FINANCIAL REVIEW AND PROSPECTS   156168  

ITEM 5.A.

 ITEM 5.A.Operating Results   157168  

ITEM 5.B.

 ITEM 5.B.Liquidity and Capital Resources206

ITEM 5.C.

Research and Development, Patents and Licenses210

ITEM 5.D.

Trend Information211

ITEM 5.E.

Off-Balance Sheet Arrangements211

ITEM 5.F.

Tabular Disclosure of Contractual Obligations211

ITEM 6.

DIRECTORS, SENIOR MANAGEMENT AND EMPLOYEES211

ITEM 6.A.

Directors and Senior Management211

ITEM 6.B.

Compensation215

ITEM 6.C.

Board Practices216

ITEM 6.D.

Employees217

ITEM 6.E.

Share Ownership218

ITEM 7.

MAJOR SHAREHOLDERS AND RELATED PARTY TRANSACTIONS   220  

ITEM 7.A.

 ITEM 5.C.Major ShareholdersResearch and Development, Patents and Licenses   220226
ITEM 5.D.Trend Information226
ITEM 5.E.Off-Balance Sheet Arrangements226
ITEM 5.F.Tabular Disclosure of Contractual Obligations227  

ITEM 7.B.6.

 Related Party TransactionsDIRECTORS, SENIOR MANAGEMENT AND EMPLOYEES   221227  

ITEM 7.C.

 ITEM 6.A.Interests of ExpertsDirectors and CounselSenior Management   221227  

ITEM 8.

 FINANCIAL INFORMATIONITEM 6.B.  221

ITEM 8.A.

Consolidated Statements and Other Financial InformationCompensation221

ITEM 8.B.

Significant Changes223

ITEM 9.

THE OFFER AND LISTING224

ITEM 9.A.

Offer and Listing Details224

ITEM 9.B.

Plan of Distribution225

ITEM 9.C.

Markets225

ITEM 9.D.

Selling Shareholders   231  

ITEM 9.E.

 ITEM 6.C.DilutionBoard Practices   231232
ITEM 6.D.Employees234
ITEM 6.E.Share Ownership235  

ITEM 9.F.7.

 Expenses of the IssueMAJOR SHAREHOLDERS AND RELATED PARTY TRANSACTIONS   231235
ITEM 7.A.Major Shareholders235
ITEM 7.B.Related Party Transactions236
ITEM 7.C.Interests of Experts and Counsel236  

ITEM 10.8.

 ADDITIONALFINANCIAL INFORMATION   231236  

ITEM 10.A.

 ITEM 8.A.Share CapitalConsolidated Statements and Other Financial Information   231236  

ITEM 10.B.

 Memorandum and Articles of IncorporationITEM 8.B.  231

ITEM 10.C.

Material ContractsSignificant Changes   239  

ITEM 10.D.9.

 Exchange ControlsTHE OFFER AND LISTING   239  

ITEM 10.E.

 ITEM 9.A.TaxationOffer and Listing Details239
ITEM 9.B.Plan of Distribution   240  

ITEM 10.F.

 ITEM 9.C.Dividends and Paying AgentsMarkets240
ITEM 9.D.Selling Shareholders247
ITEM 9.E.Dilution247
ITEM 9.F.Expenses of the Issue   247  

ITEM 10.G.10.

 Statements by ExpertsADDITIONAL INFORMATION   247  

ITEM 10.H.

 ITEM 10.A.Documents on DisplayShare Capital   247
ITEM 10.B.Memorandum and Articles of Incorporation247
ITEM 10.C.Material Contracts254
ITEM 10.D.Exchange Controls254
ITEM 10.E.Taxation255
ITEM 10.F.Dividends and Paying Agents263
ITEM 10.G.Statements by Experts263
ITEM 10.H.Documents on Display263
ITEM 10.I.Subsidiary Information263  

 

i


     Page 

ITEM 10.I.11.

 Subsidiary Information247

ITEM 11.

QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK   248264  

ITEM 12.

 DESCRIPTION OF SECURITIES OTHER THAN EQUITY SECURITIES   248264
ITEM 12.A.Debt Securities264
ITEM 12.B.Warrants and Rights264
ITEM 12.C.Other Securities264
ITEM 12.D.American Depositary Shares264  

ITEM 12.A.13.

 Debt Securities248

ITEM 12.B.

Warrants and Rights248

ITEM 12.C.

Other Securities248

ITEM 12.D.

American Depositary Shares249

ITEM 13.

DEFAULTS, DIVIDEND ARREARAGES AND DELINQUENCIES   251266  

ITEM 14.

 MATERIAL MODIFICATION TO THE RIGHTS OF SECURITY HOLDERS AND USE OF PROCEEDS   251266  

ITEM 15.

 CONTROLS AND PROCEDURES   251266  

ITEM 16.A.

 AUDIT COMMITTEE FINANCIAL EXPERT   252267  

ITEM 16.B.

 CODE OF ETHICS   252267  

ITEM 16.C.

 PRINCIPAL ACCOUNTANT FEES AND SERVICES   252268  

ITEM 16.D.

 EXEMPTIONS FROM THE LISTING STANDARDS FOR AUDIT COMMITTEES   253268  

ITEM 16.E.

 PURCHASE OF EQUITY SECURITIES BY THE ISSUER AND AFFILIATED PURCHASERS   253268  

ITEM 16.F.

 CHANGE IN REGISTRANT’S CERTIFYING ACCOUNTANT   253268  

ITEM 16.G.

 CORPORATE GOVERNANCE   253269  

ITEM 16.H.

 MINE SAFETY DISCLOSURE   257272  

ITEM 17.

 FINANCIAL STATEMENTS   257272  

ITEM 18.

 FINANCIAL STATEMENTS   257273  

ITEM 19.

 EXHIBITS   257273  

INDEX TO CONSOLIDATED FINANCIAL STATEMENTS

   F-1  

SUPPLEMENTAL FINANCIAL INFORMATION (UNAUDITED)

S-1

INDEX OF EXHIBITS

   E-1  

 

ii


CERTAIN DEFINED TERMS, CONVENTIONS AND CURRENCY OF PRESENTATION

Unless otherwise specified or the context otherwise requires:

 

the terms “we,” “us,” “our,” “Shinhan Financial Group,” “SFG” and the “Group” mean Shinhan Financial Group Co., Ltd. and its consolidated subsidiaries;

and

 

the terms “Shinhan Financial Group Co., Ltd.,, “our company” and “our holding company” mean Shinhan Financial Group Co., Ltd.

All references to “Korea” or the “Republic” contained in this annual report mean The Republic of Korea. All references to the “Government” mean the government of The Republic of Korea. The Financial Supervisory Service (“FSS”) is the executive body of the Financial Services Commission of Korea (“FSC”Financial Services Commission”). References to “MOSF” are to the Ministry of Strategy and Finance of Korea.

OurThe fiscal year for us and our subsidiaries ends on December 31 of each year, except Shinhan Life Insurance and four other subsidiaries.Savings Bank whose fiscal year ends on June 30 of each year. Unless otherwise specified or the context otherwise requires, all references to a particular year are to the year ended December 31 of that year.

The currency of the primary economic environment in which we operate is Korean Won.

In this annual report, unless otherwise indicated, all references to “Won” or “₩W” are to the currency of The Republic of Korea, and all references to “U.S. Dollars,” “Dollars,” “$” or “US$” are to the currency of the United States of America. Unless otherwise indicated, all translations from Won to Dollars were made at ₩1,063.2W1,090.9 to US$1.00, which was the noon buying rate in the City of New York on December 31, 20122014 for cable transfers according to the H.10 statistical release of the Federal Reserve Board (the “Noon Buying Rate”). On April 10, 2013,2015, the Noon Buying Rate was ₩1,135.35W1,093.1 to US$1.00. The Noon Buying Rate has been volatile recently and the U.S. Dollar amounts referred to in this report should not be relied upon as an accurate reflection of our results of operations. We expect this volatility to continue in the near future. No representation is made that the Won or U.S. Dollar amounts referred to in this report could have been or could be converted into Dollars or Won, as the case may be, at any particular rate or at all.

Unless otherwise indicated, the financial information presented in this annual report has been prepared on a consolidated basis in accordance with International Financial Reporting Standards (“IFRS”) as issued by the International Accounting Standards Board (“IASB”).

Any discrepancies in the tables included herein between totals and sums of the amounts listed are due to rounding.

FORWARD LOOKING STATEMENTS

This annual report includes “forward-looking statements,” as defined in Section 27A of the U.S. Securities Act, as amended, and Section 21E of the U.S. Securities Exchange Act of 1934, as amended (the “Exchange Act”), including statements regarding our expectations and projections for future operating performance and business prospects. The words “believe,” “expect,” “anticipate,” “estimate,” “project” and similar words used in connection with any discussion of our future operating or financial performance identify forward-looking statements. In addition, all statements other than statements of historical facts included in this annual report are forward-looking statements.

Although we believe that the expectations reflected in the forward-looking statements are reasonable, we can give no assurance that such expectations will prove to be correct. All forward-looking statements are management’s present expectations of future events and are subject to a number of factors and uncertainties that could cause actual results to differ materially from those described in the forward-looking statements. This

annual report discloses, under the caption “Item 3.D. Risk Factors” and elsewhere, important factors that could cause actual results to differ materially from our expectations (“Cautionary Statements”). Included among the factors discussed under the caption “Item 3.D. Risk Factors” are the followings risks related to our business, which could cause actual results to differ materially from those described in the forward-looking statements: the risk of adverse impacts from an economic downturn; increased competition; market volatility in securities and derivatives markets, interest or foreign exchange rates or indices; other factors impacting our operational plans; or legislative and/or regulatory developments. We caution you not to place undue reliance on the forward-looking statements, which speak only as of the date of this annual report. All subsequent written and oral forward-looking statements attributable to us or persons acting on our behalf are expressly qualified in their entirety by the Cautionary Statements.

ITEM 1.IDENTITY OF DIRECTORS, SENIOR MANAGEMENT AND ADVISERS

Not applicable.

 

ITEM 2.OFFER STATISTICS AND EXPECTED TIMETABLE

Not applicable.

 

ITEM 3.KEY INFORMATION

 

ITEM 3.A.Selected Financial Data

The selected consolidated income statement and balance sheet data set forth below for the years ended December 31, 2010, 2011, 2012, 2013 and 20122014 have been derived from our consolidated financial statements which have been prepared in accordance with IFRS as issued by the IASB. Until December 31, 2010, we prepared our consolidated financial information in accordance with generally accepted accounting principles in the United States (“U.S. GAAP”). All financial information as of and for the year ended December 31, 2010 included in this report has been prepared in accordance with IFRS. Our consolidated financial statements as of and for the years ended December 31, 2010, 2011, 2012, 2013 and 20122014 have been audited by independent registered public accounting firm KPMG Samjong Accounting Corp.

You should read the following data with the more detailed information contained in “Item 5. Operating and Financial Review and Prospects” and our consolidated financial statements included in “Item 18. Financial Statements.” Historical results doare not necessarily predictindicative of future results.

Consolidated Income Statement Data

 

  Year Ended December 31,   Year Ended December 31, 
  2010 2011 2012   2010 2011 2012(1) 2013(1) 2014 2014(2) 
  (In billions of Won and millions of US$,
except per common share data)
   (In billions of Won and millions of US$, except per common share data) 

Interest income

  12,909   13,781   13,857   $13,033    W12,909   W13,781   W13,999   W12,591   W12,061   $11,056  

Interest expense

   (6,436  (6,701  (6,883  (6,474   (6,436 (6,701 (7,019 (5,986 (5,271 (4,832
  

 

  

 

  

 

  

 

   

 

  

 

  

 

  

 

  

 

  

 

 

Net interest income

   6,473    7,080    6,974    6,559   6,473   7,080   6,980   6,605   6,790   6,224  

Fees and commission income

   3,397    3,557    3,514    3,305   3,397   3,557   3,491   3,490   3,561   3,264  

Fees and commission expense

   (1,640  (1,798  (1,942  (1,826 (1,640 (1,798 (1,948 (2,103 (2,092 (1,917
  

 

  

 

  

 

  

 

   

 

  

 

  

 

  

 

  

 

  

 

 

Net fees and commission income

   1,757    1,759    1,572    1,479   1,757   1,759   1,543   1,387   1,469   1,347  

Net insurance income

   (76  (119  (209  (197

Net insurance loss

 (76 (119 (211 (383 (413 (379

Dividend income

   217    209    176    165   217   209   174   156   176   161  

Net trading income (loss)

   334    (132  596    560   334   (132 608   75   262   241  

Net foreign currency transaction gain

   117    14    280    263   117   14   280   296   224   205  

Net gain (loss) on financial instruments designated at fair value through profit or loss

   (125  172    (532  (500 (125 172   (532 (122 (361 (331

Net gain on sale of available-for-sale financial assets

   652    846    537    505   652   846   536   701   681   624  

Impairment loss on financial assets(1)

   (1,336  (983  (1,416  (1,332

Impairment losses on financial assets

 (1,336 (983 (1,416 (1,340 (1,174 (1,077

General and administrative expenses

   (3,848  (4,135  (4,060  (3,818 (3,789 (3,983 (4,062 (4,203 (4,463 (4,091

Other operating expenses, net(1)

   (613  (538  (724  (681

Net other operating expenses

 (613 (538 (724 (540 (536 (491
  

 

  

 

  

 

  

 

   

 

  

 

  

 

  

 

  

 

  

 

 

Operating income(1)

   3,552    4,173    3,194    3,003  

Equity in income of associates

   15    58    28    26  

Other non-operating income (loss), net(1)

   (138  (38  11    11  

Operating income

 3,611   4,325   3,176   2,632   2,655   2,433  
  

 

  

 

  

 

  

 

 

Income before income taxes

   3,429    4,193    3,233    3,040  

Income tax expense

   (570  (920  (739  (695

Equity method income

 15   58   28   7   31   28  

Other non-operating income (loss), net

 (138 (38 25   37   182   167  
  

 

  

 

  

 

  

 

   

 

  

 

  

 

  

 

  

 

  

 

 

Net income for the period

  2,859   3,273   2,494   $2,345  
  

 

  

 

  

 

  

 

 

Profit before income taxes

 3,488   4,345   3,229   2,676   2,868   2,628  

  Year Ended December 31,   Year Ended December 31, 
  2010 2011 2012   2010 2011 2012(1) 2013(1) 2014 2014(2) 
  (In billions of Won and millions of US$,
except per common share data)
   (In billions of Won and millions of US$, except per common share
data)
 

Other comprehensive income (loss) for the period, net of income tax

  (18 16   (85 $(80

Foreign currency translation differences for foreign operations assets

   175    (461  12    11  

Income tax expense

   (584 (957 (739 (621 (668 (612
  

 

  

 

  

 

  

 

  

 

  

 

 

Profit for the year

W2,904  W3,388  W2,490  W2,055  W2,200  $2,016  
  

 

  

 

  

 

  

 

  

 

  

 

 

Other comprehensive income (loss) for the year, net of income tax

Items that are or may be reclassified to profit or loss:

Foreign currency translation adjustments for foreign operations

W(18W16  W(85W(58W(13$(12

Net change in unrealized fair value of available-for-sale financial assets

 175   (461 13   (269 136   125  

Equity in other comprehensive income of associates

   21    3    4    4   21   3   4   (5 6   6  

Net Change in unrealized fair value of cash flow hedges

   13    1    15    14  

Net change in unrealized fair value of cash flow hedges

 13   1   16   6   (16 (15

Other comprehensive income (loss) of separate account

   2    0    0    0   2   —     1   (2 6   5  
  

 

  

 

  

 

  

 

  

 

  

 

 
 193   (441 (51 (328 119   109  
  

 

  

 

  

 

  

 

  

 

  

 

 

Items that will never be reclassified to profit or loss:

Remeasurements of defined benefit liability

 (45 (115 —     19   (155 (141
  

 

  

 

  

 

  

 

  

 

  

 

 
 (45 (115 —     19   (155 (141
  

 

  

 

  

 

  

 

   

 

  

 

  

 

  

 

  

 

  

 

 

Total other comprehensive loss, net of income tax

   193    (441  (54  (51 148   (556 (51 (309 (36 (32
  

 

  

 

  

 

  

 

   

 

  

 

  

 

  

 

  

 

  

 

 

Total comprehensive income for the period

  3,052   2,832   2,440   $2,294  

Total comprehensive income for the year

W3,052  W2,832  W2,439  W1,746  W2,164  $1,984  
  

 

  

 

  

 

  

 

   

 

  

 

  

 

  

 

  

 

  

 

 

Net income attributable to:

     

Equity holder of the Group

   2,684    3,100    2,323    2,184  

Equity holders of the Group

W2,729  W3,215  W2,320  W1,898  W2,081  $1,908  

Non-controlling interest

   175    173    171    161   175   173   170   157   119   108  

Total comprehensive income attributable to:

     

Equity holder of the Group

   2,876    2,659    2,269    2,134  

Equity holders of the Group

 2,876   2,660   2,267   1,591   2,046   1,876  

Non-controlling interest

   176    172    172    162   176   172   172   155   118   108  

Earnings per share:

     

Basic earnings per share in won(2)

   5,175    5,954    4,686    4,407  

Dilutive earnings per share in won(3)

   5,076    5,832    4,686    4,407  

Basic earnings per share in Won and US$(3)

 5,269   6,195   4,681   3,810   4,195   3.85  

Dilutive earnings per share in Won and US$(4)

 5,167   6,065   4,681   3,810   4,195   3.85  

 

Notes:

 

(1)

We changedhave restated our accounting policy regarding certain items previously classified as operating income items to non-operating income items in the consolidated statements of comprehensive income, and have retrospectively presented prior years’ consolidated statements of comprehensive income for comparative purposes. Seethe years ended December 31, 2012 and 2013 and our consolidated statements of financial position as of December 31, 2012 and December 31, 2013 to give effect to changes in accounting policies regarding the classification of financial instruments held by us and correction of prior period errors as described in Note 2(e)48 of the notes to our consolidated financial statements.

(2)Won amounts are expressed in U.S. dollar at the rate ofW1,090.9 to US$1.00, the Noon Buying Rate in effect on December 31, 2014 for the convenience of readers. No representation is made that the Won or U.S. dollar amounts referred to above could have been or could be converted into U.S. dollars or Won, as the case may be, at any particular rate or at all.

(3)Basic earnings per share are calculated by dividing net income available to holders of our common shares by the weighted average number of common shares issued and outstanding for the relevant period.

(3)(4)

Dilutive earnings per share are calculated in a manner consistent with basic earnings per share, while giving effect to the potential dilution that could occur if convertible securities, options or other contracts to issue common shares were converted into or exercised for common shares. Common shares issuable upon conversion of redeemable convertible preferred shares are potentially dilutive.

Consolidated Balance Sheet Data

 

  As of December 31,   As of December 31, 
  2010 2011 2012   2010   2011   2012(1)   2013(1)   2014   2014(2) 
  (In billions of Won and millions of US$,
except per common share data)
   (In billions of Won and millions of US$, except per common share data) 

Assets

                 

Cash and due from banks

  11,822   14,731   13,394   $12,598    W11,822    W14,731    W13,507    W16,473    W20,585    $18,870  

Trading assets

   9,412    11,954    14,019    13,185     9,412     11,954     16,654     18,033     24,362     22,332  

Financial assets designated at fair value through profit or loss

   2,208    1,801    2,585    2,431     2,208     1,801     2,542     3,361     2,737     2,509  

Derivative assets(1)

   3,159    2,319    2,165    2,036     3,159     2,319     2,171     1,717     1,568     1,438  

Loans

   181,347    192,573    199,656    187,780  

Loans, net

   181,347     192,573     200,289     205,723     221,618     203,151  

Available-for-sale financial assets

   29,452    34,106    36,328    34,168     29,452     34,106     36,284     33,597     31,418     28,800  

Held-to-maturity financial assets

   12,529    11,895    11,659    10,966     12,529     11,895     11,660     11,031     13,373     12,259  

Property and equipment, net

   2,976    2,994    3,047    2,865     2,976     2,994     3,108     3,214     3,147     2,885  

Intangible assets, net

   4,073    4,203    4,191    3,942     4,073     4,203     4,195     4,226     4,153     3,807  

Investments in associates

   300    249    299    281     300     249     299     329     342     313  

Current tax receivable

   11     9     14     6     11     10  

Deferred tax assets

   65    29    96    90     65     29     100     196     228     209  

Current tax receivables

   11    9    14    13  

Investment property, net

   286    275    247    232  

Investment properties, net

   286     275     779     690     268     245  

Other assets, net

   9,949     10,888     13,283     12,451     14,203     13,019  

Assets held for sale

   21    16    54    51     21     16     54     243     9     8  

Other assets, net

   9,949    10,888    13,094    12,315  
  

 

  

 

  

 

  

 

   

 

   

 

   

 

   

 

   

 

   

 

 

Total assets(1)

  267,610   288,042   300,848   $282,953  W267,610  W288,042  W304,939  W311,290  W338,022  $309,855  
  

 

   

 

   

 

   

 

   

 

   

 

 
  

 

  

 

  

 

  

 

 

Liabilities

     

Deposits

  149,417   163,016   170,096   $159,979  W149,417  W163,016  W173,296  W178,810  W193,710  $177,569  

Trading liabilities

   823    704    1,371    1,289   823   704   1,371   1,258   2,689   2,465  

Financial liabilities designated at fair value through profit or loss

   1,954    3,298    4,822    4,535   1,954   3,298   4,822   5,909   8,996   8,247  

Derivative liabilities(1)

   2,588    1,972    1,904    1,791  

Derivative liabilities

 2,588   1,972   1,904   2,019   1,718   1,574  

Borrowings

   18,085    20,033    18,891    17,768   18,085   20,033   19,537   20,143   22,974   21,059  

Debt securities issued

   40,286    39,737    38,840    36,530   40,286   39,737   38,838   37,491   37,335   34,224  

Liability for defined benefit obligations

   170    275    214    201   170   275   222   118   309   284  

Provisions

   859    870    747    702   859   870   748   750   694   636  

Current tax liabilities

   251    568    252    237  

Current tax payable

 251   568   254   239   257   236  

Deferred tax liabilities

   184        20    19   184   —     42   15   10   9  

Liabilities under insurance contracts

   8,986    10,867    13,419    12,620   8,986   10,867   13,420   15,662   17,776   16,295  

Other liabilities

   16,812    19,843    21,493    20,215   16,812   19,843   21,574   19,021   21,040   19,287  
  

 

  

 

  

 

  

 

   

 

   

 

   

 

   

 

   

 

   

 

 

Total liabilities(1)

  240,415   261,183   272,069   $255,886  

Total liabilities

W240,415  W261,183  W276,028  W281,435  W307,508  $281,885  
  

 

  

 

  

 

  

 

   

 

   

 

   

 

   

 

   

 

   

 

 
     

Equity

     

Capital stock

  2,590   2,645   2,645   $2,488  

Other equity instruments

       239    537    505  

Capital surplus

   8,835    9,887    9,887    9,299  

Capital adjustments

   (391  (393  (393  (370

Accumulated other comprehensive income

   1,629    1,189    1,135    1,067  

Retained earnings

   12,071    10,830    12,499    11,756  
  

 

  

 

  

 

  

 

 

Total equity attributable to equity holders of the Group

   24,734    24,397    26,310    24,745  

Non-controlling interest

   2,461    2,462    2,469    2,322  
  

 

  

 

  

 

  

 

 

Total equity

  27,195   26,859   28,779   $27,067  
  

 

  

 

  

 

  

 

 

Total liabilities and equity(1)

  267,610   288,042   300,848   $282,953  
  

 

  

 

  

 

  

 

 

   As of December 31, 
   2010  2011  2012(1)  2013(1)  2014  2014(2) 
   (In billions of Won and millions of US$, except per common share data) 

Equity

      

Capital stock

  W2,590   W2,645   W2,645   W2,645   W2,645   $2,425  

Hybrid bond

   —      239    537    537    537    493  

Capital surplus

   8,835    9,887    9,887    9,887    9,887    9,063  

Capital adjustments

   (391  (393  (393  (393  (393  (361

Accumulated other comprehensive income

   1,584    1,030    980    673    638    585  

Retained earnings

   12,116    10,989    12,714    14,189    15,869    14,545  
  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 

Total equity attributable to equity holders of the Group

 24,734   24,397   26,370   27,538   29,183   26,750  

Non-controlling interest

 2,461   2,462   2,541   2,317   1,331   1,220  
  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 

Total equity

W27,195  W26,859  W28,911  W29,855  W30,514  $27,970  
  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 

Total liabilities and equity

W267,610  W288,042  W304,939  W311,290  W338,022  $309,855  
  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 

 

Note:Notes:

 

(1)

Prior to 2012, we recorded certain synthetic options on a gross basis that shouldWe have recorded on a net basis. Asrestated our consolidated statements of December 31, 2012, the respective synthetic options have been recorded on a net basis and all corresponding information in the prior periods has been retrospectively adjusted. As a result, as of December 31, 2010, derivative assets, total assets, derivative liabilities, total liabilities and total liabilities and equity were each decreased by ₩947 billion and as of December 31, 2011 all such line items were each decreased by ₩76 billion. As of andcomprehensive income for the years ended December 31, 20102012 and 2011, there was no impact on total equity, net income or the presentation of2013 and our consolidated statements of comprehensive income.

financial position as of December 31, 2012 and December 31, 2013 to give effect to changes in accounting policies regarding the classification of financial instruments held by us and correction of prior period errors as described in Note 48 of the notes to our consolidated financial statements.
(2)Won amounts are expressed in U.S. dollar at the rate ofW1,090.9 to US$1.00, the Noon Buying Rate in effect on December 31, 2014 for the convenience of readers. No representation is made that the Won or U.S. dollar amounts referred to above could have been or could be converted into U.S. dollars or Won, as the case may be, at any particular rate or at all.

Dividends

 

   Year Ended December 31, 
   2010   2011   2012 
   (In Won and US$) 

Cash dividends per share of common stock:

      

In Korean Won

  750    750    700  

In U.S. dollars

  $0.66    $0.65    $0.66  

Cash dividends per share of preferred stock:

      

In Korean Won

  5,275    4,996    5,580  

In U.S. dollars

  $4.62    $4.31    $5.25  

Selected Statistical Information

Profitability Ratios

   Year Ended December 31, 
   2010  2011  2012 
   (Percentages) 

Net income attributable to the Group as a percentage of:

    

Average total assets(1)

   0.98  1.09  0.78

Average total Group stockholders’ equity(1)

   10.36    10.89    8.25  

Dividend payout ratio(2)

   21.84    20.39    17.98  

Net interest spread(3)

   2.29    2.34    2.18  

Net interest margin(4)

   2.69    2.80    2.60  

Efficiency ratio(5)

   87.60    83.14    85.73  

Cost-to-average assets ratio(6)

   8.85    7.23    6.59  

Equity to average asset ratio(7)

   9.49    9.97    9.42  
   Year Ended December 31, 
   2010   2011   2012   2013   2014 
   (In Won and US$) 

Cash dividends per share of common stock:

          

In Korean Won

  W750    W750    W700    W650    W950  

In U.S. Dollars(1)

  $0.66    $0.65    $0.66    $0.62    $0.87  

Cash dividends per share of preferred stock:

          

In Korean Won

  W5,275    W4,996    W5,580    W5,580    W5,580  

In U.S. Dollars(1)

  $4.62    $4.31    $5.25    $5.29    $5.12  

 

Notes:Note:

 

(1)Won amounts for 2010, 2011, 2012, 2013 and 2014 are expressed in U.S. dollar at the rate ofW1,130.6,W1,158.5,W1,063.2,W1,055.3 andW1,090.9, respectively, to US$1.00, the Noon Buying Rate in effect on December 31, 2010, 2011, 2012, 2013 and 2014, respectively, for the convenience of readers. No representation is made that the Won or U.S. dollar amounts referred to above could have been or could be converted into U.S. dollars or Won, as the case may be, at any particular rate or at all.

Selected Statistical Information

Profitability Ratios

   Year Ended December 31, 
   2010  2011  2012(1)  2013(1)  2014 
   (Percentages) 

Net income attributable to the Group as a percentage of:

      

Average total assets(2)

   0.98  1.09  0.82  0.66  0.68

Average total Group stockholders’ equity(2)

   10.36    10.89    8.83    7.03    7.25  

Dividend payout ratio(3)

   21.84    20.39    16.77    19.47    24.66  

Net interest spread(2)(4)

   2.29    2.34    2.11    1.95    1.93  

Net interest margin(2)(5)

   2.69    2.80    2.57    2.36    2.31  

Efficiency ratio(6)

   87.39    82.53    85.98    88.25    87.31  

Cost-to-income ratio(7)

   44.03    44.79    47.45    52.41    55.32  

Cost-to-average assets ratio(2)(8)

   8.85    7.23    6.54    6.48    6.09  

Equity to average asset ratio(2)(9)

   9.49    9.97    9.31    9.43    9.36  

Notes:

(1)The amounts for 2012 and 2013 have been restated to retroactively reflect changes in accounting policies regarding the classification of financial instruments held by us and correction of prior period errors as described in Note 48 of the notes to our consolidated financial statements.
(2)Average balancestotal assets, liabilities and stockholder’s equity are based on (a) daily balances for Shinhan Bank and (b) quarterly balances for other subsidiaries.

(2)(3)

Represents the ratio of total dividends declared on common and preferred stock as a percentage of net income attributable to the Group.

(3)(4)

Represents the difference between the yield on average interest-earning assets and the cost of average interest-bearing liabilities.

(4)(5)

Represents the ratio of net interest income to average interest-earning assets.

(5)(6)

Represents the ratio of non-interest expense to the sum of net interest income and non-interest income,income. Efficiency ratio is used as a measure of efficiency for banks and financial institutions. Efficiency ratio may be reconciled to comparable line-items in our income statements for the periods indicated as follows:

 

              Year Ended December 31,               Year Ended December 31, 
          2010                 2011                 2012           2010 2011 2012 2013 2014 
  (In billions of Won, except percentages)   (In billions of Won, except percentages) 

Non-interest expense(A)

  24,183   20,657   19,715  

Non-interest expense (A)

  W24,124   W20,505   W19,802   W20,100   W19,733  

Divided by

          

The sum of net interest income and non-interest income(B)

   27,606    24,845    22,997  

The sum of net interest income and non-interest income (B)

   27,606   24,845   23,031   22,776   22,601  

Net interest income

   6,473    7,080    6,974     6,473   7,080   6,980   6,605   6,790  

Non-interest income

   21,133    17,765    16,022     21,133   17,765   16,051   16,171   15,811  

Efficiency ratio ((A) as a percentage of (B))

   87.60  83.14  85.73   87.39 82.53 85.98 88.25 87.31

 

(6)(7)

Represents the ratio of general and administrative expenses to the sum of net interest income, net fee and commission income, net gain on financial assets and liabilities at fair value through profit or loss and net other operating income.

(8)Represents the ratio of non-interest expense to average total assets.

(7)(9)

Represents the ratio of average stockholders’ equity to average total assets.

Asset Quality Ratios

 

  As of December 31,   As of December 31, 
  2010 2011 2012   2010 2011 2012 2013 2014 
  (In billions of Won, except percentages)   (In billions of Won, except percentages) 

Total gross loans

  184,249   195,055   202,275    W184,249   W195,055   W202,916   W207,987   W223,879  

Total allowance for loan losses

   2,852    2,577    2,793    W2,852   W2,577   W2,800   W2,476   W2,501  

Allowance for loan losses as a percentage of total loans

   1.55  1.32  1.38   1.55 1.32 1.38 1.19 1.12

Impaired loans(1)

  2,757   2,457   2,636  

Impaired loans(1)

  W2,757   W2,457   W2,658   W2,386   W2,127  

Impaired loans as a percentage of total loans

   1.50  1.26  1.30   1.50 1.26 1.31 1.15 0.95

Allowance as a percentage of impaired loans

   103.45  104.88  105.96   103.45 104.88 105.34 103.77 117.58

Total non-performing loans(2)

  1,427   1,416   1,695  

Total non-performing loans(2)

  W1,427   W1,416   W1,695   W1,197   W1,286  

Non-performing loans as a percentage of total loans

   0.77  0.73  0.84   0.77 0.73 0.84 0.58 0.57

Allowance as a percentage of total assets

   1.06  0.89  0.93   1.06 0.89 0.92 0.80 0.74

 

Notes:

 

(1)

Impaired loans include (i) loans for which the borrower has defaulted under Basel standards applicable during the relevant period and (ii) loans that qualify as “troubled debt restructurings” under IFRS.

applicable during the relevant period.

(2)

Non-performing loans are defined as loans, whether corporate or retail, that are past due more than 90 days.

Capital Ratios

 

  As of December 31,   As of December 31, 
  2010 2011 2012   2010 2011 2012 2013 2014 
  (Percentages)   (Percentages) 

Group BIS ratio(1)

   12.38  11.41  12.46

Group BIS ratio(1)

   12.38 11.41 12.46 13.43 13.05

Total capital adequacy ratio of Shinhan Bank

   15.47    15.26    15.83     15.47   15.26   15.83   16.29   15.43  

Adjusted equity capital ratio of Shinhan Card(2)

   24.99    25.81    27.43  

Solvency ratio for Shinhan Life Insurance(3)

   397.93    324.02    287.70  

Adjusted equity capital ratio of Shinhan Card(2)

   24.99   25.81   27.43   30.41   29.69  

Solvency ratio for Shinhan Life Insurance(3)

   397.93   324.02   287.70   253.06   230.69  

 

Notes:

 

(1)

Starting 2007, underUnder the revised guidelines of the Financial Services Commission applicable to financial holding companies, the minimum requisite capital ratio applicable to us changed tois the Bank for International Settlement (“BIS”) ratio of 8%. This computation is based on our consolidated financial statements in accordance with IFRS. See “Item 4.B. Business Overview — Supervision and Regulation — Principal Regulations Applicable to Financial Holding Companies — Capital Adequacy.”

(2)

Represents the ratio of total adjusted shareholders’ equity to total adjusted assets and is computed in accordance with the guidelines issued by the Financial Services Commission for credit card companies. Under these guidelines, a credit card company is required to maintain a minimum adjusted equity capital ratio of 8%. This computation is based on the separateconsolidated financial statements of the credit card company prepared in accordance with IFRS. See “Item 4.B. Business Overview — Supervision and Regulation — Principal Regulations Applicable to Credit Card Companies — Capital Adequacy.”

(3)

Solvency ratio is the ratio of the solvency margin to the standard amount of solvency margin as defined and computed in accordance with the guidelines issued by the Financial Services Commission for life insurance companies. Under these guidelines, Shinhan Life Insurance is required to maintain a minimum solvency ratio of 100%. See “Item 4.B. Business Overview — Supervision and Regulation — Principal Regulations Applicable to Insurance Companies — Capital Adequacy.”

The Financial Services Commission regulations require that capital ratios be computed based on our consolidated financial statements under IFRS and regulatory guidelines. The following table sets forth our capital ratios computed on the basis of our consolidated financial statements under IFRS and the regulatory guidelines of the Financial Services Commission.

 

  As of December 31,   As of December 31, 
  2010 2011 2012   2012 2013 2014 
  (In millions of Won, except percentages)   (In millions of Won, except percentages) 

Risk-weighted assets

  188,785,745   195,579,399   201,184,402    W201,184,402   W190,716,648   W198,832,860  

Total risk-adjusted capital

  23,369,691   22,315,419   25,075,736    W25,075,736   W25,605,827   W25,937,968  

Tier 1 capital

  15,502,733   17,316,861   19,124,728    W19,124,728   W21,538,399   W22,174,353  

Capital adequacy ratio (%)

   12.38  11.41  12.46   12.46 13.43 13.05

Tier 1 capital ratio (%)

   8.21  8.85  9.51   9.51 11.29 11.15

Exchange Rates

The following table sets forth, for the periods and dates indicated, certain information concerning the Noon Buying Rate in Won per US$1.00.

 

Year Ended December 31,

  At End of
Period
   Average(1)   High   Low   At End of Period   Average(1)   High   Low 
  (Won per US$1.00)   (Won per US$1.00) 

2008

   1,262.0     1,105.3     1,507.9     935.2  

2009

   1,163.7     1,270.0     1,532.8     1,163.7  

2010

   1,130.6     1,155.7     1,253.2     1,104.0     1,130.6     1,158.7     1,253.2     1,104.0  

2011

   1,158.5     1,106.9     1,197.5     1,049.2     1,158.5     1,105.2     1,197.5     1,049.2  

2012

   1,063.2     1,126.2     1,185.0     1,063.2     1,063.2     1,119.6     1,185.0     1,063.2  

2013

   1,055.3     1,094.6     1,161.3     1,050.1  

2014

   1,090.9     1,054.0     1,117.7     1,008.9  

October

   1,090.2     1,105.4     1,114.6     1,090.2     1,073.1     1,073.1     1,074.4     1,043.9  

November

   1,081.8     1,087.0     1,091.8     1,081.8     1,112.1     1,112.1     1,114.7     1,077.0  

December

   1,063.2     1,075.2     1,083.7     1,063.2     1,090.9     1,090.9     1,117.7     1,080.8  

2013 (through April 10)

   1,135.4     1,090.4     1,140.3     1,056.0  

2015 (through April 10)

   1,093.1     1,101.5     1,135.7     1,075.3  

January

   1,087.5     1,066.5     1,091.2     1,056.0     1,104.3     1,104.3     1,109.1     1,075.3  

February

   1,083.9     1,087.3     1,095.7     1,078.2     1,100.7     1,100.7     1,112.8     1,086.8  

March

   1,112.5     1,102.9     1,119.2     1,083.9     1,107.7     1,107.7     1,135.7     1,095.7  

April (through April 10)

   1,135.4     1,128.0     1,140.3     1,114.4     1,093.1     1,093.1     1,098.1     1,083.4  

 

Source:

Source: Federal Reserve Board

Federal Reserve Bank of New York (for the periods ended on or prior to December 31, 2008) and Federal Reserve Board (for the period since January 1, 2009)

Note:

 

(1)

Represents the average of the Noon Buying Rates on the last day of each month during the relevant period.

We have translated certain amounts in Korean Won, which appear in this annual report, into U.S. dollarsDollars for convenience. This does not mean that the Won amounts referred to could have been, or could be, converted into U.S. dollarsDollars at any particular rate, the rates stated above, or at all. Unless otherwise stated, translations of Won amounts to U.S. dollarsDollars are based on the Noon Buying Rate in effect on December 31, 2012,2014, which was ₩1,063.2W1,090.9 to US$1.00. On April 10, 2013,2014, the Noon Buying Rate in effect was ₩1,135.35W1,093.1 to US$1.00.

 

ITEM 3.B.Capitalization and Indebtedness

Not applicable.

 

ITEM 3.C.Reasons for the Offer and Use of Proceeds

Not applicable.

ITEM 3.D.Risk Factors

An investment in the American depositary shares representing our common shares involves a number of risks. You should carefully consider the following information about the risks we face, together with the other information contained in this annual report, in evaluating us and our business.

Risks Relating to the Recent Economic and Market CrisisOur Overall Business

Difficult conditions and turbulence in the Korean and global economy and financial markets may adversely affect our business, asset quality, capital adequacy and earnings.

Most of our assets are located in, and we generate most of our income from, Korea. Accordingly, our business and profitability are largely dependent on the general economic and social conditions in Korea, including interest rates, inflation, exports, personal expenditures and consumption, unemployment, demand for business products and services, debt service burden of households and businesses, the general availability of credit, the asset value of real estate and securities and other factors affecting the financial well-being of our corporate and retail customers.

The Korean economy is closely integrated with, and is significantly affected by, developments in the global economy. In light of the ongoing general economic weakness and political turbulence in Europe, signs of cooling economy for China and financial markets. The ongoing difficulties affecting the European, U.S. and global financial sectors, adverse conditions and volatilitycontinuing political instability in the worldwide credit and financial markets, fluctuations in oil and commodity pricesMiddle East and the general weaknessformer republics of the European, U.S., Chinese and global economy have increasedSoviet Union, including Russia, among others, significant uncertainty remains as to the uncertainty of global economic prospects in general and havehas adversely affected, and may continue to adversely affect, the Korean economy. DueIn addition, as the Korean economy matures, it is increasingly exposed to recent liquiditythe risk of a “scissor effect”, namely being pursued by competitors in less advanced economies while not having fully caught up with competitors in advanced economies, which risk is amplified by the fact that Korean economy is heavily dependent on exports. The Korean economy also continues to face other difficulties, including sluggishness in domestic consumption and credit concerns and volatilityinvestment, weakness in the global financial markets, the value of the Won relativereal estate market, rising household debt, potential declines in productivity due to the U.S. Dollar has also fluctuated significantlyaging demographics and a rise in recent years. Furthermore, as a result of adverse global and Korean economic conditions, there has been continuing volatility in the stock prices of Korean companies. While the global economy showed some signs of stabilization and improvement starting in 2010 following the global credit and financial crisis in 2008 and 2009, substantial uncertainties remain, among others, in the form of fiscal and financial crisis in several European countries (including Italy, Spain, France, Greece and Portugal), a downgrade in the sovereign or other credit ratings of governments and financial institutions in Europe and the United States and signs of cooling of the Chinese economy, and the overall prospects for the Korean and global economy in 2013 and beyond remain uncertain. Although we have exposure to certain troubled European countries, namely Spain, Ireland, Italy and Portugal, our aggregate exposure to such countries only amounted to ₩57.3 billion as of December 31, 2012, which is approximately 0.02% of our total assets as of December 31, 2012. However, anyyouth unemployment. Any future deterioration of the European or other economies, and in turn, the global and Korean economy,economies could adversely affect our business, financial condition and results of operations.

In particular, difficulties in financial and economic conditions could result in significant deterioration in the quality of our assets and accumulation of higher provisioning, allowances for loan losses and charge-offs as an increasing number of our corporate and retail customers declare bankruptcy or insolvency or otherwise face increasing difficulties in meeting their debt obligations. For example, during the global financial crisis in 2008 to

2009, our delinquent and non-performing loans increased significantly before returning largely to pre-crisis levels in 2009 due in part to our preemptive measures and improvements in the general economy. In addition, since 2010 the continuing slump in the real estate market and the shipbuilding industry haveand shipping industries has led to increased delinquency among our corporate borrowers in the construction, real estate leasing, shipbuilding and shipping industries (and in certain cases, even insolvency, and/or corporate restructurings and/or voluntary arrangements with creditors, as was recently the case for Kukdong Engineering & Constructionthe current and its parent Woongjin Holdings). For example, in April 2013, as a resultformer member companies of the continued stagnation in the shipbuilding industry, STX Offshore & Shipbuilding, the flagship member company of one of the leading conglomerates STX Group, entered into a voluntary arrangement with its creditors (including Shinhan Bank)Keangnam Enterprises and Dongbu Steel, to improve its credit situation.each of which we have limited exposure). While we have sought to actively reduce our exposure to such troubled industries through preemptive risk management policies, we cannot assure you that we will not experience further loan losses from borrowers in these industries since the quality of their assets may further deteriorate due to the continued slump in these industries or for other reasons. Shinhan Bank’s delinquency ratio (based on one or more month of delinquency) increased from 0.48% in 2010 to 0.60% in 2011 and 0.61% in 2012.2012, but decreased to 0.39% in 2013 and further to 0.31% in 2014, primarily due to Shinhan Bank’s active efforts to reduce its exposure to such troubled industries and other at-risk borrowers through preemptive risk management policies and increased lending to borrowers with high-quality credit profiles as part of Shinhan Bank’s strategic initiative to improve its asset quality. As for Shinhan Card, its delinquency ratio under the Financial Services Commission guidelines increased from 2.0%2.01% in 2010 to 2.3%2.27% in 2011 and 2.6%2.64% in 2012 largely as a result of an increase in Shinhan Card’sits assets, but it may continuebefore stabilizing to experience an increase2.15% and 2.18% in delinquency ratio2013 and 2014, respectively, largely as it seeksa result of its enhanced preemptive risk management and controlled asset growth as well as the sale of large non-performing loans to maintain or enlargeimprove its asset base amid intensifying competition among credit card companies to gain market share.quality.

Moreover, as was the case during the recent global financial crisis, depending on the nature of the difficulties in the financial markets and general economy, we may be forced to scale back certain of our core lending activities and other operations and/or borrow money at a higher funding cost or face a tightening in the net interest spread, any of which may have a negative impact on our earnings and profitability. Furthermore, while we and our principal subsidiaries currently maintain a capital adequacy ratio at a level higher than the required regulatory minimum, there is no guarantee that an even higher capital requirement will not be imposed by the Government in case of a renewed economic crisis.

In addition, given the highly integrated nature of financial systems and economic relationships worldwide, there may be other, unanticipated systemic or other risks that may not be presently predictable. Any of these risks if materialized may have a material adverse effect on our business, liquidity, financial condition and results of operations.

Risks Relating to Our Overall Business

Competition in the Korean financial services industry is intense, and may further intensify as a result of further deregulation.intensify.

Competition in the Korean financial services industry is, and is likely to remain, intense.intense, including as a result of the sustained low interest rate environment (which narrows opportunities to make profit based on the spread between lending rates and funding rates), the continuing sluggishness in the general economy, the growing maturation and saturation of the industry as a whole, the entry of new market participants and deregulation, among others.

In the banking sector, Shinhan Bank competes principally with other national commercial banks in Korea, but also faces competition from a number of additional banking institutions, including branches and subsidiaries of foreign banks operating in Korea, regional banks, government-owned development banks and Korea’s specialized banks, such as Korea Development Bank, the Industrial Bank of Korea and the National Association of Agriculture and Fisheries, as well as various other types of financial service providers, including savings institutions (such as mutual savings and finance companies, credit unions and credit cooperatives), investment companies (such as securities brokerage firms, merchant banking corporations and asset management companies) and life insurance companies. As of December 31, 2012,2014, Korea had seven major nationwide domestic commercial banks (including Citibank Korea Inc. and Standard Chartered Bank Korea Limited, both of which are domestic commercial banks acquired by global financial institutions), six regional commercial banks and branches and subsidiaries of 3940 foreign banks. We believe that foreignForeign financial institutions, many of which have greater experiences and resources than we do, willmay continue to enter the Korean market and compete with us in providing financial products and services either by themselves or in partnership with existing Korean financial institutions.

In the small- and medium-sized enterprise and retail banking segments, which have been Shinhan Bank’s traditional core businesses, competition is expected to increase further, although in a more limited fashion compared to that prior to thefurther. In recent global financial crisis. Prior to the crisis, mostyears, Korean banks, including Shinhan Bank, focused on enlarging their assets through aggressive loan growth from small- and medium-sized

enterprises and retail customers and, to a lesser extent, from large corporate borrowers, while developing fee income businesses, including bancassurance and investment products, as complementary sources of revenue. Following the crisis, the Korean banks, including Shinhan Bank, arehave increasingly focusingfocused on stable asset growth based on quality credit, such as corporate borrowers with high credit ratings, loans to “small office, home office” (“SOHO”) with high levels of collateralization, and mortgage and home equity loans within the limits of the prescribed loan-to-value ratios and debt-to-income ratios, while reducing their credit exposure to small- and medium-sized enterprises.ratios. This common shift in focus toward stable growth based on less risky assets may result in lower net interest margin and reduced overall profitability, especiallyhas intensified competition as the banks compete for the same limited pool of quality credit by engaging in price competition or by other means.means although Shinhan Bank has traditionally focused, and will continue to focus, on enhancing profitability rather than increasing asset size or market share, and has avoided, to the extent practicable, engaging in price competition by way of lowering lending rates. In addition, such competition may result in lower net interest margin and reduced overall profitability, especially if the low interest rate environment were to continue for a significant period of time. Therefore, if competing financial institutions seek to expand market share by lowering their lending rates, Shinhan Bank may suffer customer loss, especially among customers who select their lenders principally on the basis of lending rates. In response thereto or for other strategic reasons, Shinhan Bank may subsequently lower theirits own lending rates to stay competitive, which could lead to a decrease in its net interest margins and outweigh any positive impact on the net interest margin from a general rise in market interest rates. Any future decline in Shinhan Bank’s customer base or its net interest margins could have an adverse effect on itsour results of operations and financial condition.

In the credit card sector, Shinhan Card competes principally with existing “monoline” credit card companies, credit card divisions of commercial banks, consumer finance companies, other financial institutions and, recently, credit card service providers allied with mobile telecommunications service providers in Korea. Competition has been historically intense in this sector and the market has shown signs of saturation as existing and new credit card service providers such as credit card companies spun off from KB Financial Group, mademake significant investments and engagedengage in aggressive marketing campaigns and promotions to acquire new customers and target customers with high credit quality. While competition has subsided somewhat recently due to stricter government regulations, such as curbs on excessive marketing expenses, competition remains intense and credit card issuers may continue to compete with Shinhan Card for customers by offering lower interest rates and fees, higher credit limits, more attractive promotions and incentives and alternative products such as phone cards, gift cards and low-interest consumer loan products. As a result, Shinhan Card may lose customers or service opportunities to competing credit card issuers and/or incur higher marketing expenses. In addition, recentthe Government regulations adopted in 2012 mandating lower merchant fees chargeable to small- and medium-sized businesses and the Government guidelines issued in 2013 suggesting lower standard interest rates for cash advances and card loans have reduced and are likely to reducecontinue to limit the revenues of credit card companies, including Shinhan Card. Furthermore, the Government’s recent guidelines to bolster consumer protection and protect customers’ personal data in the aftermath of data leaks at certain credit companies (not including Shinhan Card) may result in additional compliance costs for Shinhan Card. Customer attrition, together with any further lowering of fees or reduction in base and market interest rates and/or additional expenses from more extensive marketing and promotional campaigns that Shinhan Card might implement to acquire and retain customers, could reduce its revenues and earnings. Furthermore, the average credit quality of Shinhan Card’s customers may declinedeteriorate if customers with higher credit quality borrow from Shinhan Card’sour competitors rather than from Shinhan Card.Card and it may become more difficult for Shinhan Card to attract and maintain quality customers. In general, the growth, market share and profitability of Shinhan Card’s operations may decline or become negative as a result of market saturation in this sector, interest rate competition, pressure to lower fee rates and incur higher marketing expenses, as well as Government regulation and social and economic developments in Korea that are beyond our control, such as changes in consumer confidence levels, spending patterns or public perception of credit card usage and consumer debt. If Shinhan Card fails to maintain or attract new cardholders or increase the card usage by existing customers or experiences deterioration in its asset quality and a rise in delinquency, our business, financial condition and results of operations may be adversely affected.

In other financial services sectors, our other subsidiaries also compete in a highly fragmented market. Some of our competitors, particularly the major global financial institutions, have greater experience and resources than we do.

Consolidation among our rival institutions may also add competition in the markets in which we and our subsidiaries conduct business. The Korean banking industry may undergo further consolidation either voluntarily or as part of government-led initiatives.initiatives, including privatization, although the Government announced in March 2013 that it would no longer pursue privatization of Korea Development Bank and Industrial Bank of Korea. Some of the financial institutions resulting from these developments may, by virtue of their increased size, expanded business scope and more efficient operations, provide greater competition for us. For example, partly to facilitate the Government may eventually privatize Korea Development Bank, onesale of Government-invested members of the Government’s key policy banks, through an initial public offering. In January 2010, the Government announced its intent to sell its controlling stake informer Woori Financial Group onewhich had not materialized despite a prolonged attempt to sell them as a whole, beginning in 2013 the Government has promoted the sale of such members in three separate groups (namely, commercial banking, regional banking, and securities and investment). As a result, the securities and investment members of the top three financial holding companies in Korea in terms of assets as of December 31, 2012 with a similarly ranked banking operation. Ifformer Woori Financial Group (including Woori Investment & Securities) were sold to other domestic financial institutions in the first half of 2014 and their regional banking members (namely, Kyongnam Bank and Gwangju Bank) were sold to other domestic financial institutions in October 2014. In November 2014, Woori Financial Group was dissolved and merged into Woori Bank, with all the remaining subsidiaries of the former Woori Financial Group having been converted into subsidiaries of Woori Bank. The Government continues to seek to sell Woori Bank, and the outlook for such sale remains uncertain. If one of major competitors or a foreign financial institution were to acquire Woori Bank or any of its major operating subsidiaries, were to be acquired by a rival bank or financial holding company, the consolidated entity willmay have a greater scale of

operations, including a larger customer base, and financial resources than us, which may hurt our ability to compete effectively. In addition, in February 2012,April 2013, Korea Exchange Bank became part of Hana Financial Group which ownsafter acquisition of the former by the latter in February 2012, and operatesin October 2014, Korea Exchange Bank entered into an agreement to be merged into Hana Bank, one of the major commercial banks in Korea,

received regulatory approval to acquire a controlling equity interest in Korea Exchange Bank, another major commercial bank in Korea, from Lone Star Funds, and in April 2013 Korea Exchange Bank became a wholly-owned subsidiary of Hana Financial Group and was delisted. In March 2012, the National Agricultural Cooperative Federation, another policy bank of the Government, was reorganized into a holding company structure pursuant to which several of its financial business units were spun off into separate subsidiaries, including banking, life insurance and non-life insurance units. Furthermore, former specialized policy banking institutions, such as the National Agricultural Cooperative Federation and Industrial Bank of Korea are in the course of actively expanding their retail operations.Korea. Any of these developments may place us at a competitive disadvantage and outweigh any potential benefit to us in the form of opportunities to acquire new customers who are displeased with the level of services at the newly reorganized entities or to provide credit facilities to corporate customers who wish to maintain relationships with a wide range of banks in order to diversify their sources of funding.

As the Korean economy further develops and new business opportunities arise, more competitors may enter the financial services industry. Recently, banks are beginning to compete for new customers and it is likely that competition between bank-operated credit card companies and independent card companies willmay increase substantially. For example, as part of the aforementioned privatization efforts by the Government, Woori Card may be sold to another major credit card company, in 2009, Hana SKwhich case it is possible that a credit card company comparable to Shinhan Card was launchedin terms of asset size and customer base may newly emerge. Furthermore, as online service providers with large-scale user networks, such as Daum Kakao, make significant inroads in providing virtual payment services through a partnership between Hana Financial Group Inc.system based on a growing convergence of financial services and SK Telecom.technology commonly referred to as “fintech”, competition for online customers is growing not just among commercial banks, but also from online service providers. Accordingly, the commercial banks are facing increasing pressure to upgrade their service platforms to attract and maintain online users, which represents a growing customer base compared to traditional customers who have primarily conducted banking in-person at physical banking branches. In addition, in November 2011, BC Card became a subsidiary of KT Group while the KDB Group and Korea Post have recently announced their intentions to enter the credit card industry. Furthermore, large non-financial institutions, such as mobile telecommunications companies, have also been reported to be consideringwhich on a combined basis service most of the Korean population, may expand entry into the Korean credit card and consumer finance businesses by way of convergence with the existing and future mobile telephone networks. SK Telecom, Korea Telecom and LG Uplus have been actively providing mobile phone payment services through payment solutions tailored for smartphones. As these companies are the three largest telecommunications service providers in Korea serving a substantial majority of the Korean population,Accordingly, a widespread consumer acceptance of mobile phone payment services in lieu of credit card services could pose a seriousadd to competitive threat to the existing credit card service providers, including our credit card subsidiary.

Competition inRecently, following the Korean financial services industry may also intensify as a result of deregulation. For example, the Financial Investment Services and Capital Markets Act, which became effective in February 2009, promotes integration and rationalization of the Korean capital markets and financial investment products industry by permitting a wider range of financial services providers to engage in a broader sphere of financial activities, including depositary services, and has, to a significant extent, removed the regulatory barriers between securities brokerage, asset management, derivative financial services and trust services in favor of creating financial investment companies that may engage in all of the foregoing activities. Accordingly, the Financial Investment Services and Capital Markets Act enables the creation of large financial institutions that can offer both commercial and investment banking and asset management services modeled after the major global financial institutions based in the United States and Europe. Recently, in light of the recent global financial crisis, the Government has subjected Korean financial institutions to stricter regulatory requirements and guidelines in areas of asset quality, capital adequacy, liquidity and residential and other lending practices, which has had a dampening effect on competition. The Financial Services Commission implemented the capital requirements of Basel III, the minimum requirements of which are being phased in sequentially from December 1, 2013 and will become fully effective on January 1, 2019, based on the guidelines set forth in the amended Regulation on the Supervision of the Banking Business and the Detailed Regulation on the Supervision of the Banking Business. In addition, the Financial Services Commission announced its plan to implement Basel III requirements relating to liquidity coverage ratio and countercyclical capital buffer in 2015 and 2016, respectively, among other Basel III requirements. However, there is no assurance that these measures will continue to curb competition or that the Government will not reverse or reduce such measures or introduce other deregulatory measures, which may further intensify competition in the Korean financial services industry.

If we are unable to compete effectively in the changing business and regulatory environment, our profit margin and market share may erode and our future growth opportunities may become limited, which could adversely affect our business, financial condition and results of operations and financial condition.operations.

We and our subsidiaries need to maintain our capital ratios above minimum required levels, and the failure to so maintain could result in the suspension of some or all of our operations.

We and our subsidiaries in Korea are required to maintain specified capital adequacy ratios. For example, effective January 1, 2015, we and our banking subsidiaries in Korea are required to maintain a minimum Tier I capital adequacy ratio of 4.0%6.0%, a common equity Tier I ratio of 4.5% and a BIS ratio of 8.0%. These ratios measure the respective regulatory capital as a percentage of risk-weighted assets on a consolidated basis and are determined based on guidelines of the Financial Services

Commission. In addition, our subsidiaries Shinhan

Card, Shinhan Life Insurance and Shinhan Investment are required to maintain a consolidated adjusted equity capital ratio of 8.0%, a solvency ratio of 100% and a net operating capital ratio of 150%, respectively.

While we and our subsidiaries currently maintain capital adequacy ratios in excess of the respective required regulatory minimum levels, we or our subsidiaries may not be able to continue to satisfy the capital adequacy requirements for a number of reasons, including an increase in risky assets and provisioning expenses, substitution costs related to the disposal of problem loans, declines in the value of securities portfolios, adverse changes in foreign currency exchange rates, changes in the capital ratio requirements, the guidelines regarding the computation of capital ratios, or the framework set by the Basel Committee on Banking Supervision (the “Basel Committee”) upon which the guidelines of the Financial Services Commission are based, or other adverse developments affecting our asset quality or equity capital or due to other reasons.

Specifically, beginning on January 1, 2008, the Financial Supervisory Service implemented the new Basel Capital Accord, commonly referred to as Basel II, in Korea, which has affected the measurement of risk by Korean financial institutions, including us and our subsidiaries. Building upon the initial Basel Capital Accord of 1988, commonly referred to as Basel I, which focused primarily on capital adequacy and asset soundness as a measure of risk, Basel II expanded this approach by considering additional risks such as operational risk. Basel II also instituted new measures that require us and our subsidiaries to take into account individual borrower credit risk and operational risk when calculating risk-weighted assets.capital.

In December 2010, the Basel Committee issued final rules in respect of (i) a global regulatory framework for more resilient banks and banking systems and (ii) an international framework for liquidity risk measurement, standards and monitoring, which together are commonly referred to as “Basel III.” The new minimum capital requirements, including the minimum common equity Tier 1 requirement of 4.5% and additional capital conservation buffer requirement of 2.5%, are scheduled to becurrently being implemented in phases during the period from January 2013 tountil January 1, 2019. Additional countercyclical capital buffer requirements are also expected to be phased in starting in 2016, which will range at the discretion of national regulators between 0% and 2.5% of risk-weighted assets. Basel III introduced a minimum leverage ratio requirement that is currently proposed at 3% on a preliminary basis. The Basel Committee issued the full text of Basel III’s leverage ratio framework and disclosure in parallel withJanuary 2014. Public disclosure of the capital conservation buffer to a maximum levelcomponents of 2.5% effective on January 1, 2019, although individual jurisdictions may choose to implement larger countercyclical capital buffers. Effective January 1, 2011, the leverage ratio is subject to a supervisory monitoring period as well as a parallel run period fromrequired starting January 1, 2013 lasting to January 1, 2017. Further2015. The final calibration of the leverage ratio willand any further adjustments to its definition are currently expected to be carried out in the first half ofcompleted by 2017 with a viewand full compliance therewith is expected to migrating to the minimum regulatory capital requirement of Pillar 1, frombe required beginning January 1, 2018. We are currently in compliance with the Basel Committee’s capital requirement for trading book and complex securitization exposures. On January 13, 2011, the Basel Committee issued further minimum capital requirements to ensure that all classes of capital instruments fully absorb losses at the point of non-viability before taxpayers are exposed to loss. Instruments issued on or after January 1, 2013 may only be included in regulatory capital if the new requirements are met. The capital treatment of securities issued prior to this date will be phased out over a ten-year period commencing January 1, 2013.

The Financial Supervisory Service has announced proposed regulationsamended the Regulation on the Supervision of the Banking Business to implement the capital requirements of Basel III in Korea under which the new Basel III capital requirements were phased in sequentially from September 2012 to November 2012, which regulations were expected to become finalDecember 2013 and became fully effective in December 2012.January 2015. Under the Financial Supervisory Service’s proposed regulations in respectamended Regulation on the Supervision of Basel III capital,the Banking Business, commercial banks in Korea will bemust meet certain minimum capital requirements with respect to risk-weighted assets. Specifically, effective from December 1, 2013, commercial banks are required to maintain a minimum total capital adequacy (BIS) ratio of 8.0%, a minimum common equitystock capital ratio of 3.5% and a minimum Tier I capital ratio of 4.5% and, effective from January 1, 2015, commercial banks are required to maintain a minimum total capital adequacy (BIS) ratio of 8.0%, a minimum common stock capital ratio of 4.5% and a minimum Tier 1 capital ratio of 6.0%, which minimum. Effective January 1, 2015, if any bank fails to satisfy the above requirements, such bank will be phased in sequentially from January 1, 2013 and become fully effective on January 1, 2016. Starting January 1, 2016,subject to prompt corrective measures. In addition to such minimum capital requirements, capital conservation buffer requirements will be phased in sequentially throughfrom January 1,2016, at which time commercial banks will be required to reserve at least a 0.625% capital surcharge in its capital conservation buffer, and from January 2019, at which datetime commercial banks will be required to maintain a capital conservation buffer of 2.5%. However, in December 2012 the Financial Services Commission announced that it would delay the implementation of Basel III, and therefore the above proposed regulations have been delayed indefinitely. AccordingIf a commercial bank fails to this announcement, the timing and other detailsmaintain such capital conservation buffer requirements, such bank will be subject to certain restrictions relating to its use of income, such as distributing dividends and purchasing treasury stock. In addition, under the implementationamended Regulation on the Supervision of proposed regulations and the actual requirements (including in relationBanking Business, equity securities issued after December 1, 2013 must include a contingent capital feature as required under Basel III’s capital requirements. For equity securities issued before December 1, 2013, a certain amount thereof will be derecognized annually as equity securities pursuant to the capital adequacy ratios)transitional provisions of such amended regulations. However, equity securities issued after September 12, 2010 containing step-up provisions do not benefit from such transitional provisions and are to be decidednot recognized as equity securities in their full amount. Accordingly, the future in considerationSeries 12 non-voting redeemable preferred

shares we issued on April 20, 2011 are not recognized as equity securities. See “Item 10.B. Memorandum and Articles of among others, how other countries (including the United States and Europe) plan to implement Basel III.Incorporation — Description of Preferred Stock — Preferred Stock” for more details regarding our Series 12 non-voting redeemable preferred shares.

Our holding company is currently in compliance with Basel I requirementsWe and our banking subsidiaries are currently in compliance with Basel IIIII requirements and we and our banking subsidiaries are actively taking steps

to comply with the additional requirements under Basel III, as it becomes applicable. There can bein effect since December 1, 2013. However, there is no assurance that new requirements under Basel IIIwe will not require an increase in our banking subsidiaries’ credit risk capital requirements in the future, which may require our banking subsidiariescontinue to either improve their asset quality or raise additional capital.

Ifbe able to do so for whatsoever reason, and if the capital adequacy ratios of us or our subsidiaries were to fall below the required levels, the Financial Services Commission maymight impose penalties ranging from a warning to suspension or revocation of our or our subsidiaries’ business licenses. In order to maintain the capital adequacy ratios above the required levels, we or our subsidiaries may be required to raise additional capital through equity financing, but there is no assurance that we or our subsidiaries will be able to do so on commercially favorable terms or at all and, even if successful, any such capital raising may have a dilutive effect on our shareholders with respect to their interest in us or on us with respect to our interest in our subsidiaries.

Liquidity, funding management and credit ratings are critical to our ongoing performance.

Liquidity is essential to our business as a financial intermediary, and we may seek additional funding in the near future to satisfy liquidity needs, meet regulatory requirements, enhance our capital levels or fund the growth of our operations as opportunities arise.

For example, Basel III includes an international framework for liquidity risk measurement, standards and monitoring, as noted above, including a new minimum liquidity standard, known as the liquidity coverage ratio (“LCR”), which is designed to ensure that banks have an adequate stock of unencumbered high quality liquid assets (“HQLA”) that can be easily and speedily converted into cash in the private marketplace to survive a significant stress scenario lasting 30 calendar days. The LCR is computed as (a) the value of a banking organization’s HQLA, divided by (b) its total expected net cash outflows over the next 30 calendar days under stress scenarios. The minimum LCR is 100%. In January 2013, the Basel Committee on Bank Supervision released a revised formulation of the LCR, one of two quantitative liquidity measures approved in December 2010 as part of Basel III. The Basel Committee extended the timetable for full phase-in of the LCR fromto the effect that the minimum LCR has become 60% as of January 1, 2015 toand will thereafter rise by an annual increment of 10% so that the minimum LCR will be 100% as of January 1, 2019. TheIn December 2014, the Financial Supervisory Service is expected to promulgate proposedServices Commission promulgated regulations to implement the liquidity requirements of Basel III.III, including raising the minimum LCR to 80% as of January 1, 2015 and thereafter by an annual increment of 5% so that the minimum LCR for commercial banks in Korea will be 100% as of January 1, 2019.

A substantial part of the liquidity and funding requirements for our banking subsidiaries is met through short-term customer deposits, which typically roll over upon maturity. While the volume of our customer deposits has generally been stable over time, customer deposits have from time to time declined substantially due to the popularity of other, higher-yielding investment opportunities, namely stocks and mutual funds, for example, during times of bullish stock markets. During such times, our banking subsidiaries were required to obtain alternative funding at higher costs. There is no assurance that a similar development will not occur in the future. In addition, duein recent years, we have faced increasing pricing competition from our competitors with respect to the deregulationour deposit products. If we do not continue to offer competitive interest rates to our deposit customers, we may lose their business, which has traditionally provided a stable and low-cost source of depositary and settlement services as afunding. In addition, even if we are able to match our competitors’ pricing, doing so may result in an increase in our funding costs, which may have an adverse impact on our results of the Financial Investment Services and Capital Markets Act, our banking subsidiaries may experience a decrease in customer deposits due to intensified competition among a more diversified group of financial services providers.operation.

We and our subsidiaries also raise funds in the capital markets and borrow from other financial institutions, the cost of which depends on the market rates and the general availability of credit and the terms of which may limit our ability to pay dividends, make acquisitions or subject us to other restrictive covenants. In addition, during times of sudden and significant devaluations of the Korean Won against the U.S. dollar as was the case recently amid the global liquidity crisis, Korean commercial banks, including our banking and credit card subsidiaries, had temporary difficulties in refinancing or obtaining optimal amounts of foreign currency-denominated funding on terms commercially acceptable to us. While we and our subsidiaries are not currently facing liquidity difficulties in any material respect, if we or our subsidiaries are unable to obtain the funding we need on terms commercially acceptable to us for an extended period of time for whatever reason, we may not be able to ensure our financial viability, meet regulatory requirements, implement our strategies or compete effectively.

Credit ratings affect the cost and other terms upon which we and our subsidiaries are able to obtain funding. Domestic and international rating agencies regularly evaluate us and our subsidiaries, and their ratings of our and our subsidiaries’ long-term debt are based on a number of factors, including our financial strength as well as

conditions affecting the financial services industry generally and the Korean economy in Korea.general. There can be no assurance that the rating agencies will maintain our current ratings or outlooks. There is no assurance that Shinhan Bank, Shinhan Card, any of our other major subsidiaries or our holding company will not experience a downgrade in their respective credit ratings and outlooks for reasons related to the general Korean economy or reasons specific to such entity. Any downgrade in the credit ratings and outlooks of us and our subsidiaries will likely increase the cost of our funding, limit our access to capital markets and other borrowings, require us to postprovide additional collateralcredit enhancement in financial transactions, and could increase the amount of regulatory liquidity we will be required to hold when Basel III liquidity requirements become effective, any of which could adversely affect our liquidity, net interest margins and profitability, and in turn, our business, financial condition and results of operations.

Changes in interest rates, foreign exchange rates, bond and equity prices, and other market factors have affected and will continue to affect our business.business, results of operation and financial condition.

The most significant market risks we face are interest rate, foreign exchange and bond and equity price risks. Changes in interest rate levels, yield curves and spreads may affect the interest rate margin realized between lending and borrowing costs. Changes in foreign currency exchange rates, particularly in the Korean Won-U.S. dollarDollar exchange rates, affect the value of our assets and liabilities denominated in foreign currencies, the reported earnings of our non-Korean subsidiaries and income from foreign exchange dealings, and substantial and rapid fluctuations in the exchange rates may cause difficulty in obtaining foreign currency-denominated financing in international financial markets on commercial terms acceptable to us or at all. The performance of financial markets may affect bond and equity prices and, therefore, cause changes in the value of our investment and trading portfolios. While we have implemented risk management systems to mitigate and control these and other market risks to which we are exposed, it is difficult to predict with accuracy changes in economic or market conditions and to anticipate the effects that such changes could have on our business, financial condition and results of operations.

A significant or sustained decreaseOf particular importance is the change in the base and market interest rates could decrease our net interest margin due to a mismatch in our assets and liabilities structures, which could have a material adverse effect on our asset quality and profitability.

Commencingrates. Since the onset of the global financial crisis in the second half of 2008, Korea, like many other countries, has experienced a low interest ratesrate environment despite some marginal fluctuations, in Korea declinedpart due to historically low levels as the government soughtGovernment’s policy to stimulate the economy through active rate-lowering measures. As the Korean economy showed signs of recovery, the Korean government increasedSince January 1, 2011, the base interest rate set by an aggregatethe Bank of 125 basis points duringKorea has remained within the period of 2010band between 1.75% and 2011 from 2.0% in 2010 to 3.25% in 2011; however, as an effort to spur domestic economy amid signs of protracted recession, the Korean government decreased. In March 2015, the base interest rate by an aggregatewas set at a historic low of 50 basis points during the period of 2011 and 2012 from 3.25% in 2011 to 2.75% in 2012 in order to stimulate the economy.1.75%.

Interest rate movements, in terms of magnitude and timing as well as their relative impacts on our assets and liabilities, have a significant impact on our net interest margin and profitability, particularly with respect to our financial products that are sensitive to such movements. For example, if the interest rates applicable to our loans (which are recorded as assets) decrease or increase at a slower pace or by a thinner margin than the interest rates applicable to our deposits (which are recorded as liabilities), our net interest margin will shrink and our profitability will be negatively affected. In addition, the relative size and composition of our variable rate loans and deposits (as compared to our fixed rate loans and deposits) may also impact our net interest margin. Furthermore, the difference in the average term of our interest-earning assets (primarily loans) compared to our interest-bearing liabilities (primarily deposits) may also impact our net interest margin. For example, since our deposits tend to have longer terms, on average, than those of our loans, our deposits are on average less sensitive to movements in the base interest rates on which our deposits and loans tend to be pegged, and therefore, a decrease in the base interest rates tends to decrease our net interest margin while an increase in the base interest rates tend to increase our net interest margin while a decrease in the base interest rates tendtends to have the opposite effect. While we continually managesmanage our assets and liabilities to minimize our exposure to interest rate volatility, such efforts by us may not mitigate the impact of interest rate volatility in a timely or effective

manner, and our net interest margin, and in turn our financial condition and results of operations, and financial condition, could suffer significantly.

We cannot assure you when and to what extent the Korean governmentGovernment will in the future raiseadjust the base interest rate, to which the market interest rate correlate, as such determinationcorrelate. A decision to adjust the base interest rate is subject to many policy considerations, including the general economic cycle, inflationary levels, interest rates in other economies and foreign currency exchange rates, among others. IfIn general, a decrease in interest rates adversely affects our interest income due to the differential maturity structure for our assets and liabilities as discussed above. Conversely, if there were to be a significant or sustained increase in interest rates, all else being equal, such movement would lead to a decline in the value of traded debt securities and could also raise our funding costs, while reducing loan demand, especially among retail customers. Rising interest rates may therefore require us to re-balance our assets and liabilities in order to minimize the risk of potential mismatches in our asset liability management and to maintain our profitability. In additional,addition, rising interest rates may adversely affect the Korean economy and the financial condition of our corporate and retail borrowers, including holders of our credit cards, which in turn may lead to deterioration of asset quality for our credit portfolio. Since most of our retail and corporate loans bear interest at rates that adjust periodically based on prevailing market rates, a sustained increase in interest rates will increase the funding costs of our borrowers and couldmay adversely affect their ability to make payments on their outstanding loans.

We may incur losses associated with our counterparty exposures.

We face the risk that counterparties will be unable to honor contractual obligations to us or our subsidiaries. These parties may default on their obligations to us or our subsidiaries due to bankruptcy, lack of liquidity, operational failure or other reasons. This risk may arise, for example, from entering into swaps or other derivative contracts under which counterparties have obligations to make payments to us or our subsidiaries or in executing currency or other trades that fail to settle at the required time due to non-delivery by the counterparty or systems failure by clearing agents, exchanges, clearing houses or other financial intermediaries. CounterpartyAny realization of counterparty risk has increased especially in light of the global credit crisis and global economic downturn starting in 2008. For example, Shinhan Investment, our securities brokerage subsidiary, recorded losses of ₩91 billion in 2008 as a result of the bankruptcy filing by Lehman Brothers. There is no guarantee that similar losses to what happened during the global credit crisis of 2008 will not happen in the future, and such occurrence may have a material adverse effect onadversely affect our business, operations and financial condition and results of operations.condition.

Risks Relating to Our Banking Business

We have significant exposure to small- and medium-sized enterprises, and financial difficulties experienced by such enterprises may result in a deterioration of our asset quality.

Our banking activities are conducted primarily through our wholly-owned subsidiary, Shinhan Bank. One of our core banking businesses has historically been and continues to be lending to small- and medium-sized enterprises (as defined in “Item 4.B. Business Overview — Our Principal Activities — Corporate and Investment Banking Services — Small- and Medium-sized Enterprises Banking”). Our loans to such enterprises amounted to ₩51,266W51,324 billion as of December 31, 2010, ₩52,2682012,W55,062 billion as of December 31, 20112013 and ₩51,324W59,889 billion as of December 21, 2012,31, 2014, representing 27.8%25.37%, 26.8%26.47% and 25.37%26.75%, respectively, of our total loan portfolio as of such dates.

Compared to loans to large corporations, which tend to be better capitalized and weather business downturns with greater ease, or loans to individuals and households, which tend to be secured with homes and with respect to which the borrowers are therefore less willing to default, loans to small- and medium-sized enterprises have historically had a relatively higher delinquency ratio. Prior to the onset of the recent global financial crisis, loans to such enterprises were the targets of aggressive lending by Korean banks, including Shinhan Bank, as part of their campaigns to increase their respective market shares. Many small- and medium-sized enterprises represent sole proprietorships or small businesses dependent on a relatively limited number of suppliers or customers and tend to be affected to a greater extent than large corporate borrowers by fluctuations in the Korean and global economy. In addition, small- and medium-sized enterprises often maintain less sophisticated financial records than large corporate borrowers. Therefore, it is generally more difficult for us to judge the level of risk inherent in lending to these enterprises, as compared to large corporations. In addition, many small- and medium-sized enterprises have closeare dependent on business relationships with large corporations in Korea, primarily as suppliers.

Any difficulties encountered by those large corporations would likely hurt the liquidity and financial condition of related small- and medium-sized enterprises, including those to which we have

exposure, also resulting in an impairment of their ability to repay loans. As large Korean corporations continue to expand into China and other countries with lower labor costs and other expenses through relocating their production plants and facilities to such countries, such development may have a material adverse impact on such small- and medium-sized enterprises.

Financial difficulties experienced by small- and medium-sized enterprises as a result of, among other things, recent economic difficulties in Korea and globally and aggressive marketing and intense competition among banks to lend to this segment in recent years, coupled with our efforts to counter asset quality deterioration through conservativecontrolled lending policy, have led to a fluctuation in the asset quality of our loans to this segment. As of December 31, 2010, 20112012, 2013 and 2012, under IFRS,2014, Shinhan Bank’s delinquent loans to small- and medium-sized enterprises were ₩492W487 billion, ₩597W320 billion and ₩487W332 billion, respectively, representing delinquency ratios (net of charge-offs and loan sales) of 0.86%0.89%, 1.04%0.55% and 0.89%0.53%, respectively. If the ongoing difficulties in the Korean or global economy were to be sustainedcontinue or experience an even more severe downturn,further aggravate, the delinquency ratio for our loans to the small- and medium-sized enterprises may rise significantly.

Of particular concern is theour significant exposure we have to enterprises in the real estate and leasing and construction industries. As of December 31, 2012,2014, Shinhan Bank had outstanding loans to the real estate and leasing and construction industries (many of which are small- and medium-sized enterprises) of ₩15,717W17,639 billion and ₩4,898W3,148 billion, respectively, representing 9.4%9.30% and 2.9%1.66%, respectively, of ourits total loan portfolio as of such date. We also have other exposure to borrowers in these sectors of the Korean economy, including extending guarantees for the benefit of such companies and holding debt and equity securities issued by such companies. In addition, Shinhan Bank has exposure to borrowers in the shipbuilding and shipping industries, which are continuinghave yet to experience business downturns.stage a meaningful turnaround.

The enterprises in the real estate development and construction industries in Korea, which are heavily concentrated in the housing market, are currently experiencing a prolonged downturn characterized by reducedcontinue to experience sluggish growth due to stagnant real estate demand and stagnantdepressed real estate prices, especially in areas outside of Seoul, largely due to a combination of excessive supply of residential property, sustained efforts by the Korean governmentGovernment to stem speculation in the housing market, ongoing economic sluggishness in Korea and globally and the demographic changes in the Korean population. We also have a limited exposure to real estate project financing, particularly by construction companies that have built residential units in provinces outside the metropolitan Seoul area, which have experienced a relatively low rate of pre-sales, the proceeds from which the construction companies primarily rely on as a key source for their liquidity and cash flow.

The delinquency ratio for the small- and medium-sized enterprises in the construction industry may increase significantly if restructuring of troubled companies in this industry intensifies as a result of a Government initiative or concerted efforts by lending institutions to improve their asset quality. For example, in 2009 and 2010, in an effort to curtail further deterioration in the credit quality of troubled companies in certain industries that have been disproportionately affected by the recent global economic crisis, the Government encouraged a swift review of the credit quality of such companies and restructuring of troubled companies by creditor financial institutions, including Shinhan Bank. In accordance with such program, 29 construction companies became subject to workouts in February and March 2009. In addition, in June 2010, the Government announced that, following review of credit risk relating to 1,985 companies in Korea with outstanding debt of ₩50 billion or more, 65 of such companies would be subject to restructuring in the form of workout, liquidation or court receivership. Of the 65 companies, 16 were construction companies. There is no assurance that credit exposure to companies in the construction or other troubled industries will not increase in the future as a result of an economic downturn or for other reasons, and additional restructuring may follow as a result of a Government initiative or otherwise.

Any of the foregoing developments may result in deterioration in the asset quality of our banking subsidiaries. See “Item 4.B. Business Overview — Description of Assets and Liabilities — Credit Exposures to Companies in Workout Court Receivership or Composition.and Recovery Proceedings.According to the annual evaluation conducted pursuant to the Corporate Restructuring Promotion Act in relation to exposure to troubled companies (which examines each large corporation with credit exposure of ₩50 billion or more and small- to –medium enterprises with credit exposure of ₩5 billion to ₩50 billion), in 2011 we had an aggregate exposure of ₩149.3 billion to

five conglomerates (for which we set out provisions in the aggregate amount of ₩15.6 billion) and an aggregate exposure of ₩113.2 billion to eight small- to medium-sized enterprises (for which we set out provisions in the aggregate amount of ₩15.9 billion) and in 2012 we had an aggregate exposure of ₩142.0 billion to four conglomerates (for which we set out provisions in the aggregate amount of ₩85.6 billion) and an aggregate exposure of ₩18.5 billion to one small- to medium-sized enterprise (for which we set out provisions in the aggregate amount of ₩18.5 billion).

We have been taking active steps to curtail delinquency among our small- and medium-sized enterprise customers, including by way of strengthening loan application review processes and closely monitoring borrowers in troubled sectors. Despite such efforts, there is no assurance that the delinquency ratio for our loans to small- and medium-sized enterprises will not rise in the future, especially if the Korean economy were to face renewed difficulties and a subsequent deterioration in the liquidity and cash flow of these borrowers. A significant rise in the delinquency ratios among these borrowers would lead to increased charge-offs and higher provisioning and reduced interest and fee income, from this segment in the future, which would have a material adverse effect on our business, financial condition and results of operations.

A decline in the value of the collateral securing our loans or our inability to fully realize the collateral value may adversely affect our credit portfolio.

Most of our mortgage and home equity loans are secured by borrowers’ homes, other real estate, other securities and guarantees (which are principally provided by the Government and other financial institutions), and a substantial portion of our corporate loans are also secured, including by real estate. As of December 31, 2012,

2014, the secured portion of Shinhan Bank’s loans amounted to ₩82,550W88,899 billion, or 57.2%55.6% of its total loans. There is no assurance that the collateral value will not materially decline in the future. Shinhan Bank’s general policy for mortgage and home equity loans is to lend up to 40% to 60%70% of the appraised value of the collateral and to periodically re-appraise such collateral. However, in light of the sustained downturn in the real estate market in Korea, the value of the collateral may fall below the outstanding principal balance of the underlying mortgage loans. Borrowers of such under-collateralized mortgages or loans may be forced to pay back all or a portion of such mortgage loans or, if unable to meet the collateral requirement through such repayment, sell the underlying collateral, which sales may lead to a further decline in the price of real estate in general and set off a chain reaction for other borrowers due to the further decline in the value of collateral. Declines in real estate prices reduce the value of the collateral securing our mortgage and home equity loans, and such reduction in the value of collateral may result in our inability to cover the uncollectible portion of our secured loans. A decline in the value of the real estate or other collateral securing our loans, or our inability to obtain additional collateral in the event of such decline, may result in the deterioration of our asset quality and require us to make additional loan loss provisions. In Korea, foreclosure on collateral generally requires a written petition to a Korean court. Foreclosure procedures in Korea generally take seven months to one year from initiation to collection depending on the nature of the collateral, and foreclosure applications may be subject to delays and administrative requirements, which may result in a decrease in the recovery value of such collateral. There can be no assurance that we will be able to realize the full value of collateral as a result of, among others, delays in foreclosure proceedings, defects in the perfection of collateral and general declines in collateral value. Our failure to recover the expected value of collateral could expose us to significant losses.

Guarantees received in connection with our real estate financing may not provide sufficient coverage.

Primarily through Shinhan Bank, we, alone or together with other financial institutions, provide financing to real estate development projects, which are concentrated largely in the construction of residential and, to a lesser extent, commercial complexes. Developers in Korea commonly use project financing to acquire land and pay for related project development costs. As a market practice, lenders in project financing, including Shinhan Bank, generally receive from general contractors a performance guarantee for the completion of projects by the developers as well as a payment guarantee for the loans raised by a special purpose financing vehicle established by the developers in order to procure the construction orders, as the developers tend to be small and highly leveraged. WhileAs of December 31, 2014, the general contractors tend to be large and well-established construction companies, giventotal outstanding amount of Shinhan Bank’s real estate project financing-related exposure was approximatelyW1.1 trillion, which represents a significant decrease over the years as Shinhan Bank has actively reduced new exposures in this area in light of the sustained downturn in the Korean real estate market and the construction industry in general, there is no guarantee that even such companies will have sufficient liquiditymarket. However, if defaults were to back up their guarantees made for the benefit of the developers if the

real estate development projects do not generate sufficient cash flow from pre-sales of the residential or commercial units. This is particularly the case for development projects outside the Seoul metropolitan area, which in recent years have had lower than expected levels of pre-sales. If defaults arisesignificantly increase under our existing loans to real estate development projects and the general contractors fail to pay the guaranteed amount necessary to cover the amount of our financings, thissuch development may have a material adverse effect onadversely affect our business, financial condition and results of operations.

A limited portion of our credit exposure is concentrated in a relatively small number of large corporate borrowers, and future financial difficulties experienced by them may have an adverse impact on us.

Of Shinhan Bank’s 20 largest corporate exposures as of December 31, 2012, five2014, nine were companies that are or were members of the main debtor groups as identified by the Governor of the Financial Supervisory Service, which are largely comprised ofchaebols. chaebols. As of such date, the total amount of Shinhan Bank’s exposures to the main debtor groups was ₩29,976W31,225 billion, or 11.7%12.8%, of its total exposure. As of that date, Shinhan Bank’s single largest outstandingchaebol exposure to a main debtor group (mostly comprised of chaebols) amounted to ₩3,414W4,375 billion, or 1.3%1.8%, of ourits total exposures. In September 2012, Woongjin Holdings and Kukdong Engineering & Construction Co., large Korean corporationsLargely due to which Shinhan Bank had exposure in the amount of ₩14.9 billion and ₩44.9 billion, respectively, as of December 31, 2012 filed for court receivership, and accordingly, Shinhan Bank established loan loss provisions for the full amount of such exposures as of December 31, 2012. In addition, in April 2013, as a result of the continued stagnation in the shipbuilding industry,and construction industries, current and former member companies of the STX Offshore & Shipbuilding, the flagship member company ofGroup, one of the leading conglomerates STX Group,in Korea, entered into voluntary arrangements with their creditors (including Shinhan Bank) to improve their credit situation, and in October 2013, Keangnam Enterprises Co., Ltd., a construction company in Korea, entered into workout proceedings. In October 2014, Dongbu Steel also entered into a voluntary arrangement with its creditors (including Shinhan Bank)led by Korea Development Bank, but our exposure to improve its credit situation. Ifthis company remains limited. Partly as a result of our active past efforts to reduce exposure to the shipbuilding and construction sectors, we currently have limited exposure to the aforementioned troubled companies. However, if the credit quality of our exposures to these and

other large corporations, including those in the main debtor groups, declines, we may be required to record additional loan loss provisions in respect of loans and impairment losses in respect of securities, which would adversely affect our financial condition, results of operations and capital adequacy. We cannot assure you that the allowances we have established against these exposures will be sufficient to cover all future losses arising from such exposures, especially in the case of a prolonged or renewed economic downturn.

In May 2010, creditor financial institutions entered into agreements with eightAs of December 31, 2014, 10 main debtor groups largely comprised ofchaebols, underto which such groups agreed to undertake plans to improve their financial conditions, including through the sale of subsidiaries. While Shinhan Bank was not the main creditor financial institutionhas credit exposure remained subject to any of these main debtor groups, Shinhan Bank was one of the creditor financial institutions and has exposure to a limited number of such corporations and main debtor groups. These main debtor groups arerestructuring programs or were otherwise making significant efforts to improve their financial conditions, such as by obtaining intragroup loans and entering into agreements to further improve their capital structures. As of December 31 2012, six main debtor groups are subject to the restructuring program. There is no assurance that there will not be future restructuring with Shinhan Bank’s major corporate customers or that such restructuring will not result in significant losses to Shinhan Bank with less than full recovery. In addition, bankruptcies or financial difficulties of large corporations, includingchaebolgroups, may have the adverse ripple effect of triggering delinquencies and impairment of our loans to small- and medium-sized enterprises that supply parts or labor to such corporations. If we experience future losses from our exposures to large corporations, includingchaebolgroups, it may have a material adverse impact on our business, financial condition and results of operations. See “Item 4.B. Business Overview — Description of Assets and Liabilities — Loans — Loan Portfolio — Exposure to Main Debtor Groups.”

Any deterioration in the asset quality of our guarantees and acceptances will likely have a material adverse effect on our financial condition and results of operations.

In the normal course of banking activities, we make various commitments and incur certain contingent liabilities in the form of guarantees and acceptances. Financial guarantees, which are contracts that require us to make specified payments to reimburse the beneficiary of the guarantee for a loss such beneficiary incurs because the debtor in respect of which the guarantee is given fails to make payments when due in accordance with the terms of the relevant debt instrument, are recognized initially at fair value, and such initial fair value is amortized over the life of the financial guarantee. Other guarantees are recorded as off-balance sheet items in the footnotes to our financial statements and those guarantees that we have confirmed to make payments are recorded on the

statements of financial position. As of December 31, 2012,2014, we had aggregate guarantees and acceptances of ₩14,788W15,110 billion, for which we provided allowances for losses of ₩112W107 billion. Such guarantees and acceptances include refund guarantees provided by us to shipbuilding companies, which involve guaranteeing a refund payment of the initial cash payment (typically 25% of the contract amount for ship orders) received by shipbuilders from buyers in the event that such shipbuilders are unable to deliver the ships in time or otherwise default under the shipbuilding contracts. In recent years, small-Small- and medium-sized shipbuilding companies have faced increasingcontinue to face financial difficulties due to the sluggishness of the global economic downturneconomy and the resulting slowdown in shipbuilding orders, which has increased the risk that they may default on their shipbuilding contracts and we may have to make payments under the refund guarantees. The refund guarantees provided by us to small- and medium-sized shipbuilding companies amounted to approximately ₩80.7W83 billion as of December 31, 2012.2014. If there is significant deterioration in the quality of assets underlying our guarantees and acceptances, our allowances may be insufficient to cover actual losses resulting in respect of these liabilities, or the losses we incur on the relevant guarantees and acceptances may be larger than the outstanding principal amount of the underlying loans.

Risks Relating to Our Credit Card Business

Future changes in market conditions as well as other factors, such as stricter regulation, may lead to reduced revenues and deterioration in the asset quality of credit card receivables.

In recent years, credit card and other consumer debt has increased significantly in Korea. As of December 31, 2010, 20112012, 2013 and 2012,2014, Shinhan Card’s interest-earning credit card assets amounted to ₩19,460W20,027 billion, ₩19,772W19,626 billion and ₩20,027W20,550 billion, respectively. Our large exposure to credit card and other consumer debt means that we are exposed to changes in economic conditions affecting Korean consumers in general. For example, a rise in unemployment, an increase in interest rates, a downturn in the real estate market, or a general contraction or other difficulties affecting the Korean economy may lead Korean consumers to reduce spending (a substantial portion of which is conducted through credit card transactions), which in turn leads to

reduced earnings for our credit card business, as well as to higher default rates on credit card loans, deterioration in the quality of our credit card assets and increased difficulties in recovering written-off assets from which a significant portion of Shinhan Card’s revenues is derived. Any of these developments could have a material adverse effect on our business, financial condition and results of operations.

In addition, recent Government regulations aimed at protecting small- and medium-sized enterprises, such as the reduction of fees chargeable to small- and medium-sized merchants, could have a material adverse effect on our revenues. Starting in 2012, the Government enlarged the definition of a small- and medium-sized merchant to those with annual sales of up to ₩200 million and lowered fees chargeable to such merchants to 1.8% in January 2012 and further to 1.5% in September 2012. The Government has also recently implemented measures regulating marketing costs in order to control excessive marketing campaigns and curtail undue marketing expenses. While the regulations lowering merchant fees is expected to have a negative impact on Shinhan Card’s revenues, we believe that such negative impact will be partially offset by the Government’s regulations restricting marketing expenses to reasonable levels. However, the Government may, in the future, impose further reduction in merchant fees chargeable by credit card companies. Furthermore, the Government may also introduce tax incentives and other measures to encourage the use of check cards (akin to debit cards in the United States where all outstanding balances are settled monthly) in lieu of credit cards in an attempt to preempt a potential rise in delinquency among credit card users, and if check cards are widely used in lieu of credit cards, this would reduce interest income from credit cards, which generally have a longer repayment period than that of check cards, and may have an adverse impact on Shinhan Card’s revenues and results of operations. In line with industry practice, Shinhan Card restructured certain of its delinquent loan balances. As of December 31, 2012, these restructured loans outstanding amounted to ₩208 billion.

Competition in the Korean credit card industry is intense and growing market saturation in the credit card sector may adversely affect growth prospects and profitability of Shinhan Card.

Competition in the credit card and consumer finance businesses remains intense as existing credit card companies, commercial banks, consumer finance companies and other financial and mobile telecommunications institutions in Korea have made significant investments and engaged in aggressive marketing campaigns and

promotions in these areas, notwithstanding the recent introduction of stricter regulatory measures, such as the reduction of merchant fees chargeable by credit card companies and the regulation of their marketing expenses. While the rapid increase in competition has somewhat subsided due to the less favorable regulatory environment engendered by recent implementation of various new laws such as restrictions on excessive marketing expenses and lowering of certain categories of merchant fees, competition remains intense. The growth, market share and profitability of our credit card subsidiary’s operations may decline or become negative as a result of market saturation in this sector, interest rate competition, pressure to lower fee rates and incur higher marketing expenses, as well as Government regulation and social and economic developments in Korea, such as changes in consumer confidence levels, spending patterns or public perception of credit card usage and consumer debt. For example, other credit card issuers may compete with Shinhan Card for customers by offering lower interest rates and fees, higher credit limits, different product offerings and/or better customer service, which may lead to a loss by Shinhan Card of accounts and/or account balances to competing credit card issuers. Customer attrition from any or all of Shinhan Card’s products, together with any lowering of interest rates or fees that Shinhan Card might implement to retain customers and higher marketing expenses could reduce its revenues and earnings. As the credit card market further matures and becomes more saturated in terms of the number of cardholders and transaction volume, the average credit quality of Shinhan Card’s customers may deteriorate if customers with higher credit quality borrow from our competitors rather than Shinhan Card and it may become more difficult for Shinhan Card to attract and maintain quality customers.

Shinhan Card’s ability to maintain its market position and continue its asset growth in the future will depend on, among others, its ability to (i) develop and market new products and services that are attractive to its customers, (ii) generate funding at commercially reasonable rates and in amounts sufficient to support preservation of assets and further asset growth, (iii) develop the personnel and systemic infrastructure necessary to manage its growth and increasingly diversified business operations and (iv) manage increasing delinquencies. In addition, external factors such as competition and Government regulation in Korea may limit Shinhan Card’s ability to maintain its growth, and economic and social developments in Korea, such as changes in consumer confidence levels or spending patterns, as well as changes in the public perception of credit card usage and consumer debt, could have an adverse impact on the growth of Shinhan Card’s credit card assets in the future. Furthermore, if Shinhan Card fails to simultaneously manage its asset quality and its asset growth or sacrifices asset quality in exchange for asset growth, its delinquency ratio may be adversely affected. If the rate of growth of Shinhan Card’s assets declines or becomes negative or its delinquency ratio increases, our business, financial condition and results of operations may be adversely affected.

Shinhan Card may not be able to increase consumer and business spending and borrowing on its card products or manage the costs of its cardholder benefits intended to stimulate such use.

Increasing consumer and corporate spending and borrowing on our card products and growth in card lending balances depend in part on Shinhan Card’s ability to develop and issue new or enhanced card and prepaid products and increase revenue from such products and services.services, as well as the level of discretionary income among our cardholders, which is largely affected by macroeconomic factors beyond our control. In addition, credit card companies in Korea, including Shinhan Card, may not be able to enjoy any rapid growth in revenue over the long term due to the maturing nature of the credit card industry, in part due to oversaturation of credit card service providers. Shinhan Card’s future earnings and profitability also depend on its ability to attract new cardholders, reduce cardholder attrition, increase merchant coverage and capture a greater share of customers’ total credit card spending in Korea and overseas. Shinhan Card may not be able to manage and expand cardholder benefits in a cost-effective manner or contain the growth of marketing, promotion and reward expenses to a commercially reasonable level. If Shinhan Card is not successful in increasing customer spending, maintaining or inexpanding its market position and asset growth, or containing costs or cardholder benefits, its financial condition, results of operations and cash flow could be negatively affected.

Our customers may become victims to “voice phishing”, other financial scams or cyber security breaches, for which we may be required to make monetary compensationIn addition, Government regulations aimed at protecting small- and suffer damage to our business and reputation.

In recent years, financial scams known as voice phishing have been on the rise in Korea. While voice phishing takes many forms and has evolved over time in terms of sophistication, it typically involves the scammer making a phone call to a victim under false pretenses (for example, the scammer pretending to be a member of law enforcement, an employee of a financial institution or even an abductor of the victim’s child) and

luring the victim to transfer money to an untraceable account controlled by the scammer. More recently, voice phishing has increasingly taken the form of the scammer “hacking” or otherwise wrongfully obtaining personal financial information of the victim (such as credit card numbers or Internet banking login information) over the telephone or other means and illegally using such information to obtain credit card loans or cash advances through automated telephone banking or Internet banking. Reportedly, a substantial number of such scammers belong to international criminal syndicates with bases overseas,medium-sized enterprises, such as China, with operatives in Korea.

In responsethe reduction of fees chargeable to the growing incidents of voice phishing, regulatory authorities have undertaken a number of steps to protect consumers against voice phishingsmall- and other financial scams. However, there is no assurance however that the regulatory activities will have the desired effect of substantially eradicating or even containing the incidents of voice phishing or other financial scams. In addition, in November and December 2011, the Financial Supervisory Service conducted an investigation of major credit card companies, including Shinhan Card, in relation to card loan-related voice phishing, with a focus on whether these companies are in compliance with the related Financial Supervisory Service regulations and the scope of damage suffered by their customers as a result of voice phishing. No official results of such investigation have been made available to us or Shinhan Card to-date.

Pursuant to guidelines set forth by the Credit Finance Association of Korea, credit card companies in Korea, including Shinhan Card, adopted a standard compensation scheme for victims of voice phishing, under which the credit card companies would compensate up to 50% of the damage suffered by such victims, depending on the nature of the victims (for example, more compensation if the victim is handicapped or at the lowest income bracket) and the level of precautionary steps undertaken by the relevant credit card company before approving the credit card loans or cash advances in connection with voice phishing; provided that if the applicant personally made the application, for example, through an ATM terminal or an outcall procedure was undertaken to confirm the personal identity of the applicant, no compensation would be made. The compensation scheme applies to claims of voice phishing received for the period from January 1, 2011 to December 8, 2011. Although the financial institutions are often not legally at fault for the damage suffered by victims of voice phishing, the compensation scheme was adopted largely in consideration of social responsibility among financial institutions and that the financial institutions were not required to, and therefore in many instances did not, confirm the personal identity of the card loan or cash advance applicants prior to the adoption of such scheme. On December 8, 2011, Shinhan Card began implementing a mandatory outcall procedure to verify the personal identity of applicants for card loans and cash advances if not requested in person. In January 2012 financial institutions, Financial Supervisory Service, police and other related institutions formed a joint committee to prevent voice phishing incidents and implemented preventive measures such as enforcing a 10 minute delay for withdrawal of credit card loans of ₩3 million or more from an automated teller machine.

In 2012, Shinhan Card received 1,361 customer claims in relation to voice phishing in the aggregate amount of ₩9.5 billion. In 2012, Shinhan Card reserved as other provisioning ₩0.4 billion to cover potential liability.

Other than voice phishing, the cyber security risks relating to our businesses primarily involve the potential security breaches of our customers’ personal and financial information and illegal use thereof through system-wide “hacking” or other means. We are fully committed to maintaining the highest standards of cyber security and consumer protection measures and upgrading them continually. We believe that our ISO 27001-certified security management system is among the best-in-class in the industry. Our security management system continuously monitors for signs of potential cyber attacks, and is designed to provide early warning alerts to enable prompt actions on our part. We also actively provide employee training on cyber security and have adopted advanced security infrastructure for online financial services such as mandatory website certification and keyboard security functions. In addition, in compliance with applicable regulations we have recently obtained insurance to cover cyber security breaches up to ₩2 billion in relation to our banking business, ₩3 billion for our securities investment business and ₩1 billion for our credit card business. In addition, in light of the growing use of smartphones and other mobile devices to access financial services, we have implemented security measures to provide a secure mobile banking service as well as to prevent illegal leakage or sharing of customer data and otherwise enhance customer privacy.

We do not believe that the currently outstanding claims in relation to voice phishing will have a material adverse impact on our business, financial condition or results of operations. Additionally, other than voice phishing incidents and the recent cyber security attacks as discussed above, we have not experienced any material security breaches in the past. Furthermore, we are actively taking steps to implement preventive and other steps recommended or required by the regulatory authorities in relation to actual and potential financial scams. However, major financial institutions in Korea, including us, have fallen victim to cyber security attacks in the past, and given the unpredictable and continually evolving nature of cyber security threats due to advances in technology or other reasons, we cannot assure you that, notwithstanding our best efforts at maintaining the best-in-class cyber security systems, we will not be vulnerable to major cyber security attacks in the future, whichmedium-sized merchants, may have a material adverse effect on our business, financial conditionrevenues from Shinhan Card. In January 2012, the Government expanded the definition of a small- and medium-sized merchant to include those with annual sales of up toW200 million and effective September 2012, lowered fees chargeable to such merchants from 1.8% to 1.5% with respect to credit cards. In 2013, the Government also implemented measures regulating marketing costs in order to control excessive marketing campaigns and curtail undue marketing expenses, which had the effect of impeding revenue growth for credit card companies, but also reduced or slowed the growth in their marketing expenses. In addition, effective December 2013, the Government introduced guidelines to curb the interest rates that credit card companies, including Shinhan Card, may charge on card loans and cash advances. Furthermore, the Government also provides tax incentives, among others, for the use of check cards (where the amounts paid with check cards are instantly debited from the customer’s bank accounts) to encourage the use of check cards in lieu of credit cards in an attempt to preempt a potential rise in delinquency among credit card users, and if check cards are widely used in lieu of credit cards, this would reduce interest income from credit cards, which generally have a longer repayment period than that of check cards, and may have an adverse impact on Shinhan Card’s revenues and results of operations. In addition, we may be required to incur substantial costs in terms of compensation to victims of cyber security attacks and compliance costs with the present and future regulatory restrictions as well as suffer reputational costs as well as reparation and other costs related to system malfunction in the case of a widespread cyber security breach.

Risks Relating to Our Other Businesses

We may incur significant losses from our investments and, to a lesser extent, trading activities due to market fluctuations.

We enter into and maintain large investment positions in fixed income products, primarily through our treasury and investment operations. We describe these activities in “Item 4.B. Business Overview — Our Principal Activities — Corporate and Investment Banking Services.” We also maintain smaller trading positions, including equity and equity-linked securities and derivative financial instruments as part of our operations. Taking these positions entails making assessments about financial market conditions and trends. The revenues and profits we derive from many of these positions and related transactions are dependent on market prices, which are beyond our control. When we own assets such as debt or equity securities, a decline in market prices, for example, as a result of fluctuating market interest rates or stock market indices, can expose us to trading and valuation losses. If market prices move in a way that we have not anticipated, we may experience losses. In addition, when markets are volatile and subject to rapid changes in the price directions, the actual market prices may be contrary to our assessments and lead to lower than anticipated revenues or profits, or even result in losses, with respect to the related transactions and positions.

We may generate losses from our brokerage and other commission- and fee-based business.

We, through our investment and other subsidiaries, currently provide, and seek to expand the offerings of, brokerage and other commission- and fee-based services. Downturns in stock markets typically lead to a decline in the volume of transactions that we execute for our customers and, therefore, to a decline in our non-interest revenues. In addition, because the fees that we charge for managing our clients’ portfolios are often based on the size of the assets under management, a downturn in the stock market, which has the effect of reducing the value of our clients’ portfolios or increasing the amount of withdrawals, also generally reduces the fees we receive from our securities brokerage, trust account management and other asset management services. Even in the absence of a market downturn, below-market performance by our securities, trust account or asset management subsidiaries may result in increased withdrawals and reduced cash inflows, which would reduce the revenue we receive from these businesses. In addition, protracted declines in asset prices can reduce liquidity for assets held by us and lead to material losses if we cannot close out or otherwise dispose of deteriorating positions in a timely way or at commercially reasonable prices.

Other Risks Relating to Us as the Holding Company

Our ability to continue to pay dividends and service debt will depend on the level of profits and cash flows of our subsidiaries.

We are a financial holding company with minimal operating assets other than the shares of our subsidiaries. Our primary source of funding and cash flow is dividends from, or disposition of our interests in, our subsidiaries or our cash resources, most of which are currently the result of borrowings. Since our principal assets are the outstanding capital stock of our subsidiaries, our ability to pay dividends on our common and preferred shares and service debt will mainly depend on the dividend payments from our subsidiaries.

Companies in Korea are subject to certain legal and regulatory restrictions with respect to payment of dividends. For example, under the Korean Commercial Code, dividends may only be paid out of distributable income, which is calculated by subtracting the aggregate amount of a company’s paid-in capital and certain mandatory legal reserves from its net assets, in each case as of the end of the prior fiscal year. In addition, financial companies in Korea, including banks, credit card companies, securities companies and life insurers, such as our subsidiaries, must meet minimum capital requirements and capital adequacy ratios applicable to their respective industries before dividends can be paid. For example, under the Banking Act, a bank also is required to credit at least 10% of its net profit to a legal reserve each time it pays dividends on distributable income until such time when this reserve equals the amount of its total paid-in capital, and under the Banking Act, the Specialized Credit Financial Business Act and the regulations promulgated by the Financial Services Commission, if a bank or a credit card company fails to meet its required capital adequacy ratio or is otherwise subject to the management improvement measures imposed by the Financial Services Commission, then the Financial Services Commission may restrict the declaration and payment of dividend by such a bank or credit card company. In addition, if our or our subsidiaries’ capital adequacy ratios fall below the required levels, our ability to pay dividends may be restricted by the Financial Services Commission.

Damage to our reputation could harm our business.

We are one of the largest and most influential financial institutions in Korea by virtue of our financial track records, market share and the size of our operations and customer base. Our reputation is critical to maintaining our relationships with clients, investors, regulators and the general public. Our reputation can be damaged in numerous ways, including, among others, employee misconduct (including embezzlement), cyber or other security breaches, litigation, compliance failures, corporate governance issues, failure to properly address potential conflicts of interest, the activities of customers and counterparties over which we have limited or no control, prolonged or exacting scrutiny from regulatory authorities and customers regarding our trade practices, or uncertainty about our financial soundness and our reliability. If we are unable to prevent or properly address these concerns, we could lose our existing or prospective customers and investors, which could adversely affect our business, financial condition and results of operations.

Our risk management policies and procedures may not be fully effective at all times.

In the course of our operations, we must manage a number of risks, such as credit risks, market risks and operational risks. Although we devote significant resources to developing and improving our risk management policies and procedures and expect to continue to do so in the future, our risk management techniquespractices may not be fully effective at all times in eliminating or mitigating risk exposures in all market environments or against all types of risk, including risks that are unidentified or unanticipated. For example, from time to time, a limited number of our and our subsidiaries’ personnel have engaged in embezzlement of substantial amounts for an extended period of time before such activities were detected by our risk management systems. In response to these incidents, we have strengthened our internal control procedures by, among others, implementing a real-time monitoring system, but there is no assurance that such measures will be sufficient to prevent similar employee misconducts in the future. Management of credit, market and operational risk requires, among others, policies and procedures to record properly and verify a large number of transactions and events, and we cannot assure you that these policies and procedures will prove to be fully effective at all times against all the risks we face.

Legal claims and regulatory risks arise in the conduct of our business.

In the ordinary course of our business, we are subject to regulatory oversight and potential legal and administrative liability risk. We are also subject to a variety of other claims, disputes, legal proceedings and government investigations in Korea and other jurisdictions where we are active. These types of proceedings expose us to substantial monetary damages and legal defense costs, injunctive relief, criminal and civil penalties and the potential for regulatory restrictions on our businesses. The outcome of these matters cannot be predicted and they could adversely affect our future business.

Due to a global economic slowdown and a deteriorating Korean stock market in the second half of 2008, investment funds whose performance was tied to domestic and foreign stock market indices experienced a sharp

fall in their rates of return. Consequently, investors in these funds brought lawsuits againstShinhan Bank, like many other commercial banks in Korea, that sold suchis currently subject to litigation in relation to investment fund products based on the allegation that such banks used defective sales practices in selling such products, such as failing to comply with disclosure requirements or unfairly inducing them to invest in such products. For example, in 2009, we, like other commercial banks that sold similar products, became a defendant in lawsuits in connection with the sale of foreign currency derivatives products known as “KIKOs,”“KIKOs”. KIKOs, which stands for “knock-in knock-out,” are foreign currency derivative products under the terms of which the seller is obligated to pay the buyer a certain of our customers comprised mostly of small- and medium-sized enterprises. The KIKOs, which are intended to be hedging instruments, operate so thatamount if the value of Korean Won increases toappreciates beyond a certain level we are requiredand the buyer is obligated to pay the purchasersseller a certain amount and if the value of Korean Won falls belowappreciates beyond a certain level,level. Intended as a hedging instrument, these products were sold to mostly small businesses primarily prior to the purchasersonset of KIKOs are required to pay us a certain amount. Asthe global financial crisis in 2008, but when the Korean Won significantly and suddenly depreciated againstduring the U.S. dollar inglobal financial crisis, the second half of 2008, purchasers of KIKOs were required underinvestors became obligated to pay a substantial sum to the relevant contracts to make large payments to us, and some of such purchasers filed lawsuitsbanks, including Shinhan Bank. Subsequently, the investors brought suit to nullify their obligations under the allegation that we did not sufficientlycontracts on grounds of imperfect sale alleging failure on the part of the selling banks to fully disclose the risks in investing in KIKOs and unfairly induced them to make such investments.associated risk. As of December 31, 2012, we2014, the courts had won 26 outconclusively found in our favor in 45 of 3754 KIKO-related cases lost sevenand at the lower court level and four cases are pendingleast partially against us in the lower court level. If we lose our cases on appeal, the court may nullify the contracts under which KIKO products were sold and order us to return payments received from the customers.remaining nine cases. As of December 31, 2012,2014, seven KIKO-related cases were in proceeding for which the aggregate amount of the outstanding KIKO-related claims in dispute was ₩205.9W46.6 billion for whichand we set aside ₩24.4W6.1 billion as allowance.allowance in respect of such claims. See “Item 8.A. Consolidated Statements and Other Financial Information — Legal Proceedings” for more information on the legal and regulatory proceedings currently pending against us. While it is difficult to predict the outcome of each lawsuit against us, as it will ultimately depend on the specific facts and circumstances underlying such lawsuit, if the courts rule against us, the lawsuits may have a material adverse effect on our business, financial condition and results of operations.

In addition to the KIKO-related claims, we have also faced complaints and, to a lesser extent, litigation from customers based on claims of (i) inadequate disclosure of risk related to the potential loss of principal when we sold currency forward contracts designed to hedge against currency risks in overseas mutual fund investments, (ii) approval of customer applications for purchases of our investment products with missing information without first confirming such missing items with customers and (iii) our discretionary liquidation of small-size investment funds as permitted under the Financial Investment Services and Capital Markets Act but without first seeking customer approval. In connection with the foregoing claims, we were defendants in two court proceedings for an aggregate claim amount of ₩0.8 billion as of December 31, 2012, for which we set aside a minimal amount as allowance. The amount claimed may increase in the course of litigation and there may be other lawsuits that may be brought against us based on similar allegations.

While we plan to rigorously defend our positions in the foregoing lawsuits, it is difficult to predict the final outcome of litigation. The total amount in dispute may increase during the course of litigation and other lawsuits may be brought against us based on similar allegations. Accordingly, these lawsuits, especially if the courts finally rule against us, may have a material adverse effect on our business, financial condition and results of operations. In addition, while in response to the foregoingpast or current claims or in order to prevent future legal claims we have implemented extensive employee training and other operational processes and procedures to provide adequate disclosure, prevent unfair inducement and otherwise comply with all relevant laws and regulations, we cannot assure you that, despite due training and other preventive measures, all of our employees in charge of such sales have not breached disclosure requirements, engaged in unfair inducement or committed similar acts or will not do the same in the future and, as a result, we may face additional claims or litigation in the future, which may have a material adverse effect on our business, reputation, financial condition and results of operations.

We may experience disruptions, delays and other difficulties relating to our information technology systems.

We rely on our information technology systems to seamlessly provide our wide-ranging financial services as well as for our daily operations, including billing, online and offline financial transactions settlement and record keeping. We alsocontinually upgrade, from timeand make substantial expenditures to timeupgrade, our group-wide information technology system, including in relation to customer data-sharing and other customer relations management systems. Wesystems, particularly in light of the heightened cyber security risks from advances in technology. Despite our best efforts, however, we may experience disruptions, delays, cyber or other security breaches or other difficulties relating to our information technology systems, and may not timely upgrade our systems as currently planned. Any of these developments may have an adverse effect on our business, particularly if our customers perceive us to not be providing the best-in-class cyber security systems and adversely impactfailing to timely and fully rectify any glitches in our customers’ confidence in us.

information technology systems.

Our activities are subject to cyber security risk.

Our activities have been, and will continue to be, subject to an increasing risk of cyber attacks,cyber-attacks, the nature of which is continually evolving. Cyber security risks include unauthorized access, through system-wide “hacking” or other means, to privileged and sensitive customer information, including passwords and account information, of our retail and corporate customers. For example, manyillegal use thereof. The cyber security risk is generally on the rise as a growing number of our customers increasingincreasingly rely on our InternetInternet- and mobile phone-based banking services for various types of financial transactions, the public is developing heightened awareness about the importance of keeping their personal data private and while such transactionsthe financial regulators are protectedplacing greater emphasis on personal data protection by financial service providers. While we vigilantly protect customer data through encryption and other security programs, they arethere is no assurance that such data will not free frombe subject to future security breaches. We have made substantial investments to build and upgrade our systems and defenses to address the growing threats from cyber attacks.cyber-attacks which are increasingly becoming sophisticated based on evolving technology.

For example, in December 2013 it was reported that there was a leakage of personal information of approximately 130,000 customers of Standard Chartered Bank and Citibank in Korea, which leakage was attributed to a third party sub-contractor in the case of Standard Chartered Bank, and an employee in the case of Citibank. In addition, in January 2014, it was reported that there was a leakage of personal information of approximately 100 million customers of NH Card, Lotte Card and KB Card in Korea due to illegal access to such information by an employee of a third party credit information company in the course of developing information technology programs for these three credit card companies, following which the regulatory authorities imposed a brief suspension on telemarketing for all financial institutions in the beginning of 2014. In March 2013, we experienced a temporary interruption in providing online financial services due to large-scale cyber attackscyber-attacks on the security systems of major broadcasting networks and financial institutions in Korea by sources that have yet to be identified. TheWhile the interruption of our online financial services lasted approximately 90 minutes, after which our online system resumed without further malfunction. The Financial Supervisory Service is currently conducting an investigation into the incident. Wemalfunction, we do not believe such incident resulted in any material loss, loss of customer information or other sensitive data or unauthorized financial transactions. The Financial Supervisory Service conducted an investigation into the incident and found that Shinhan Bank and Jeju Bank had not properly maintained their information technology administrator accounts and vaccine servers. As a result, in December 2013, the Financial Supervisory Service notified Shinhan Bank and Jeju Bank of an institutional caution (which does not give rise to significant sanctions unlike in the case of repeated institutional warnings), in December 2013 against Shinhan Bank and Jeju Bank and imposed disciplinary actions against five of Shinhan Bank’s employees and three of Jeju Bank’s employees. In response to the Financial Supervisory Service’s findings, Shinhan Bank and Jeju Bank adopted additional safety measures, including total segregation between their internal and external networks and enhancements to their security and vaccine programs.

In order to minimize the risk of security breaches related to customer and our other proprietary information, we have taken a series of group-wide preventive measures, such as the adoption and implementation of a best-in-class information security system and reinforcement of internal control measures, and we have not experienced any similar large scale leakage of customer information. We are also fully committed to maintaining the highest

standards of cyber security and consumer protection measures and upgrading them continually. We have implemented the ISO 27001-certified security management system for us and all our subsidiaries, and we are currently in the process of obtaining the Information Security Management System certification for us and all our subsidiaries. We believe such certifications represent third-party validations that we are in compliance with best-in-class international standards on matters of information security. Our security management system continuously monitors for signs of potential cyber-attacks or other security breaches, and is designed to provide early warning alerts to enable prompt action on our part. We also provide intensive training to our information technology staff and our other employees on cyber security and other security breaches and have adopted advanced security infrastructure (including through hiring a highly competent team of information security experts) for online financial services such as mandatory website certification and keyboard security functions. In addition, in compliance with applicable regulations we currently carry insurance to cover cyber security breaches up toW2 billion in relation to our banking business and up toW3 billion in the aggregate and up toW1 billion per incident for our securities investment business and have set aside a reserve ofW1 billion for our credit card business. In addition, in light of the growing use of smartphones and other mobile devices to access financial services, we have implemented security measures (including encryptions and service terminal monitoring) to provide a secure mobile banking service as well as to prevent illegal leakage or sharing of customer data and otherwise enhance customer privacy. We are also keenly aware of the litigation and regulatory sanctions risks that may arise from security breaches and are aggressively reinforcing a groupwide culture that stresses safety and good custodianship as among our highest priorities. Furthermore, we are actively taking steps to implement preventive and other steps recommended or required by the regulatory authorities in relation to actual and potential financial scams. However, major financial institutions in Korea, including us, have fallen victim to cyber security attacks in the past, and given the unpredictable and continually evolving nature of cyber security threats due to advances in technology or other reasons, we cannot assure you that, notwithstanding our best efforts at maintaining the best-in-class cyber security systems, we will not be vulnerable to major cyber security attacks in the future. In addition, there can be no assurance that we will not experience a leakage of customer information or other sensitive data.security breaches in the future as a result of illegal activities by its internal employees, outside consultants or hackers, or otherwise.

If a cyber or other security breach were to happen with respect to us or any of our subsidiaries, it may result in litigation by affected customers or other third parties (including class actions), compensation for any losses suffered by victims of cyber security attacks, reputational damage, loss of customers, heightened regulatory scrutiny and related sanctions, compliance with the present and future regulatory restrictions, and other costs related to damage control, reparation and reinforcement of information security systems, any of which may have a material adverse effect on our business, results of operation and financial condition.

Our customers may become victims to “voice phishing” or other financial scams, for which we may be required to make monetary compensation and suffer damage to our business and reputation.

In recent years, financial scams known as voice phishing have been on the rise in Korea. While voice phishing takes many forms and has evolved over time in terms of sophistication, it typically involves the scammer making a phone call to a victim under false pretenses (for example, the scammer pretending to be a member of law enforcement, an employee of a financial institution or even an abductor of the victim’s child) and luring the victim to transfer money to an untraceable account controlled by the scammer. More recently, voice phishing has increasingly taken the form of the scammer “hacking” or otherwise wrongfully obtaining personal financial information of the victim (such as credit card numbers or Internet banking login information) over the telephone or other means and illegally using such information to obtain credit card loans or cash advances through automated telephone banking or Internet banking. Reportedly, a substantial number of such scammers belong to international criminal syndicates with bases overseas, such as China, with operatives in Korea.

In response to the growing incidents of voice phishing, regulatory authorities have undertaken a number of steps to protect consumers against voice phishing and other financial scams. There is no assurance, however, that the regulatory activities will have the desired effect of substantially eradicating or even containing the incidents

of voice phishing or other financial scams. For example, following an investigation in November and December 2011 of major credit card companies, including Shinhan Card, as to their compliance with regulations on card loan-related voice phishing and the scope of damage suffered by customers as a result of voice phishing, the Financial Supervisory Service issued a number of guidelines for credit companies to comply with in order to minimize damage from voice phishing, including, among others, (i) strengthening identity verification procedures for card loan applications that are made online or through the automated response system, (ii) delaying the timing of loan payout by a few hours following the approval of card loan application, and (iii) giving an option to customers to block card loan applications. In May 2012, Shinhan Card completed all necessary steps to fully comply with these additional guidelines and has been in full compliance since then.

Although the financial institutions are often not legally at fault for the damage suffered by victims of voice phishing, the compensation scheme was adopted largely in consideration of social responsibility among financial institutions and that the financial institutions were not required to, and therefore in many instances did not, confirm the personal identity of the card loan or cash advance applicants prior to the adoption of such scheme. On December 8, 2011, Shinhan Card began implementing a mandatory outcall procedure to verify the personal identity of applicants for card loans and cash advances if not requested in person. In January 2012, financial institutions, the Financial Supervisory Service, the police and other related institutions formed a joint committee to prevent voice phishing incidents and implemented preventive measures such as enforcing a 10 minute delay for withdrawal of credit card loans ofW3 million or more from an automated teller machine.

Partly as a result of these efforts, the claims that Shinhan Card received in 2014 in relation to voice phishing amounted only to an aggregate amount ofW0.31 billion from 81 customers, for which Shinhan Card reserved as other provisioningW0.11 billion to cover its potential liability. Accordingly, we do not believe that the currently outstanding claims in relation to voice phishing will have a material adverse impact on our business, financial condition or results of operations. Additionally, other than voice phishing incidents and the recent cyber security attacks as discussed above, we have not experienced any material security breaches in the past. However, given continual advances in technology and the increasing sophistication of the financial scammers, there is no assurance that suchwe will be able to prevent future financial scams, or similar incidentthat the frequency and scope of financial scams will not rise. If financial scams involving us and our subsidiaries were to continue or to become more prevalent, it may not recur in the future, which would result in suchcompensation for any losses suffered by victims thereof, reputational damage, loss of customers, heightened regulatory scrutiny and related sanctions, compliance with the present and future regulatory restrictions, and other costs related to damage control, reparation and reinforcement of our preventive measures, any of which may have a material loss or leakage and materially harmadverse effect on our business, results of operation and reputation.financial condition.

Risks Relating to Law, Regulation and Government Policy

We are a heavily regulated entity and operate in a legal and regulatory environment that is subject to change, and violations could result in penalties and other regulatory actions.

As a financial services provider, we are subject to a number of regulations that are designed to maintain the safety and soundness of Korea’s financial system, to ensure our compliance with economic and other obligations and to limit our risk exposure. These regulations may limit our activities, and changes in these regulations may increase our costs of doing business. Regulatory agencies frequently review regulations relating to our business and implement new regulatory measures, including increasing the minimum required provisioning levels or capital adequacy ratios applicable to us and our subsidiaries from time to time. We expect the regulatory environment in which we operate to continue to change. Changes in regulations applicable to us, our subsidiaries and our or their business or changes in the implementation or interpretation of such regulations could affect us and our subsidiaries in unpredictable ways and could adversely affect our business, financial condition and results of operations and financial conditions.operations.

For example, under the Financial Investment Services and Capital Markets Act, which became effective as of February 4, 2009, financial institutions, including us and our subsidiaries, may offer a broader range of investment products with novel and complex structures, including by way of hedge funds and private equity funds. Such products may involve greater counterparty risks as well as compliance risks associated with inadequate disclosure of investment risks. In addition, upon implementation of the proposed Financial Consumer Protection Act which is currently being considered by(currently pending at the Financial Services Commission and Financial Supervisory Service,National Assembly for a vote), customers of financial services will be entitled to heightened investor

protection measures, including additional remedies in the case of “imperfect sales” of financial products based on inadequate disclosure or unfair inducement, such as mandatory compensatory damages, right of rescission, class action eligibility and double damages in case of a statutory violation. Furthermore, in an effort to curb the substantial rise recently in retail loans in Korea, the regulators may adopt measures and guidelines designed to limit further growth of our retail lending, in particular mortgage and home equity loans that are deemed to be “high-risk” (namely, mortgage and home equity loans of over ₩50 million (i) whose principal and interest are due at maturity, (ii) whose interest is due periodically over the term of the loan but whose principal is due at maturity, or (iii) whose borrower has more than three mortgage and home equity loans from financial institutions). We may also become subject to other restrictions on our operations as a result of future changes in laws and regulations, including the more stringent liquidity and capital requirements under Basel III, which will be adopted in phases in Korea in consideration of, among others, the pace and scope of international adoption of such requirements. Any of these regulatory developments may have a material adverse effect on our ability to expand operations or adequately manage our risks and liabilities. For further details on the principal laws and regulations applicable to us as a holding company and our principal subsidiaries, see “Item 4.B. Business Overview — Supervision and Regulation.”

In addition, violations of law and regulations could expose us to significant liabilities and sanctions. For example, the Financial Services CommissionSupervisory Service conducts periodic audits on us and, from time to time, we have

received institutional warnings from the Financial Services Commission.Supervisory Service. If the Financial Services CommissionSupervisory Service determines as part of such audit or otherwise that our financial condition, including the financial conditions of our operating subsidiaries, is unsound or that we have violated applicable law or regulations, including Financial Services Commission orders, or if we or our operating subsidiaries fail to meet the applicable requisite capital ratio or the capital adequacy ratio, as the case may be, set forth under Korean law, the Financial Services Commission may order, among others, at the level of the holding company or that of the relevant subsidiary, capital increases or reductions, suspension of officers from performing their duties and appointment of custodians, stock cancellations, consolidations, transfers of business, sales of assets, closures of branch offices, mergers with other financial institutions and/or suspensions of a part or all of our business operations. To date, Shinhan Bank has received two institutional warnings in the past three years. If it receives another institutional warning within a three-year period, it may become subjectFrom time to aggravated regulatory sanctions, including suspension of part of its business. If any of such measures is imposed on us or ontime, our subsidiaries, as a result of unsound financial condition or failure to comply with minimum capital adequacy requirements or for other reasons, it will have a material adverse effect on our business, financial condition and results of operations.

For further details on the principal laws and regulations applicable to us as a holding company and our principal subsidiaries, see “Item 4.B. Business Overview — Supervision and Regulation.”

Increased government involvement in the economy and tighter regulation of the financial services industry in Korea in response to a financial crisis or economic downturn could impose greater restrictions on our business and hurt our profitability.

During the global financial crisis and the ensuing economic downturn starting in 2008, many governments worldwide, including the Government, became involved in providing assistance, including by direct investment, to troubled financial institutions and corporations, typically in exchange for increased government monitoring and guidance of the operations of such entities. In Korea, for example, in 2008 and 2009 several major commercial banks, including Shinhan Bank applied for Government-backed credit lines, which if drawn down wouldand Shinhan Card, have imposed greater Government monitoring of their operations. While no drawdown has been made and these programs have since terminated, there is no assurance that if the Korean subject to investigations and/or global economy were to experience another severe crisis, financial institutions in Korea, including us and our subsidiaries, will not require special assistancesanctions from the Government, which would generally impose greater government monitoringFinancial Supervisory Service. See “Item 8.A. Consolidated Statements and restrictions onOther Financial Information — Legal Proceedings.” Any such investigation and/or sanctions could adversely impact our business and operations and may have a material adverse effect on ourreputation, business, results of operationsoperation and financial condition.

In light of the widely held perception that the recent global liquidity crisis is at least partly attributable to deficiencies in the risk management systems and capital adequacy of financial institutions, many governments worldwide have taken or are considering taking measures to increase regulatory oversight in these and other areas. Examples of such measures currently being considered by the Government include proposals to further regulate capital and liquidity of financial institutions in line with Basel II and Basel III. There can be no assurance that such measures will have the desired consequences or not have unintended adverse consequences which could hurt our business, results of operations and financial condition or profitability.

The Korean government may encourage targeted lending to and investment in certain sectors in furtherance of policy initiatives,objectives, and we may take this factor into account.

The Government has encouraged and may in the future encourage targeted lending to or investment in the securities of certain types of borrowersenterprises and other financial institutionsindividuals in furtherance of government initiatives. The Government, through its regulatory bodies such as the Financial Services Commission, has in the past announcedfrom time to time announces lending policies to encourage Korean banks and financial institutions, including us and our subsidiaries, to lend to or invest in particular industries, business groups or customer segments, and, in certain cases, has provided lower cost funding through loans made by the Bank of Korea for further lending to specific customer segments. While allFor example, the Government has taken and is taking various initiatives to support small- and medium-sized enterprises and low-income individuals, who were disproportionately affected by the downturn in the Korean and global economy in the late 2000s and have yet to fully recover.

In addition, the financial regulators have adopted several measures designed to improve certain lending practices of ourthe commercial banks which practices were perceived as having an unduly prohibitive effect on extending loans or securities investments are reviewedto small- to medium-sized enterprises. Moreover, as a way of supporting the Government’s initiative to assist promising start-ups and venture companies, in accordance with our internalFebruary 2015 the financial regulators announced that they would encourage the banks in Korea to increase lending to technology companies in the small- to medium-sized enterprise segment by an annual target ofW20 trillion and to enhance technology-related credit review policiescapabilities. Furthermore, in February 2014, the Financial Services Commission announced that it plans to increase fixed interest rate housing loans and installment principal repayment-based housing loans each as a proportion of the housing loans extended by commercial banks (which loans have historically been, for the most part, variable interest rate loans with the entire principal being repaid at maturity, which is usually rolled over on an annual basis). According to this plan, the target proportion for the fixed interest rate, installment principal repayment housing loans was 20% by the end of 2014, 25% by the end of 2015, 30% by the end of 2016 and 40% by the end of 2017. In addition, an expanded tax deduction limit for interest repayment will be

granted for loans with maturity of 10 years or internal investment guidelinesmore (compared to 15 years or more prior to this plan). According to the assessment by the Financial Services Commission in January 2015 of the restructured housing loans by banks in Korea as of December 31, 2014, fixed interest rate and regulations,installment principal repayment-based housing loans accounted for 23.6% and 26.5%, respectively, exceeding target proportions for 2014. The Financial Services Commission announced that it would continue to examine whether banks meet their targets on an annual basis.

Moreover, in furtherance of the policy to expand the proportion of fixed rate housing loans, the Financial Services Commission implemented, from March 24 to March 27, 2015 and also from March 30 to April 3, 2015, a “Relief Debt Conversion” program under which borrowers of eligible housing loans (namely, loans that have been in existence for one year or more since the original loan date, with no delinquency in the past six months, with principal amounts ofW500 million or less and for houses valued atW900 million or less that are on a floating rate basis and/or an interest payment only basis) might convert such loans to new fixed rate loans in respect of which the borrowers would be required to repay the principal and interest in installment for a term of 10, 15, 20 or 30 years without a grace period, provided that the new loans pass the loan-to-value ratio of 70% and the debt-to-income ratio of 60%. The borrowers were allowed to convert the original loans only at the banks that extended such loans. The banks holding the newly converted fixed rate loans are required to sell such loans to Korea Housing Finance Corporation, a government-controlled entity, which will then securitize such loans and issue mortgage-backed securities (backed by such loans) to be purchased by the banks who sold the loans in proportion to the amounts of the loans sold, and the banks will be required to hold such securities for a period of one year, after which the bank can sell or dispose of such securities in the market or otherwise. According to the Financial Supervisory Commission, under this program, approximately 345,000 borrowers converted loans in the aggregate amount ofW33.9 trillion to fixed rate loans, of which Shinhan Bank accounted for approximately 13.1%. In the event that market interest rates increase from those applicable during this program’s implementation in March and April 2015, we may experience valuation or realization losses on the mortgage-backed securities to be held by Shinhan Bank or, depending on prevailing market conditions, difficulties in selling the mortgage backed securities in the market or otherwise in amounts or at prices commercially reasonable to us. Any of these developments could adversely affect our results of operation and financial condition.

We, on a voluntary basis, may factor the existence of such policies and encouragements into consideration in making loans or securities investments. In addition, whilealthough the ultimate decision whether to make loans or securities investments remains with us and is made based on our internal credit approval procedures and risk

management systems independently of Government policies, the Government may in the future request financial institutions in Korea, including us, to make investments in or provide other forms of financial support to particular sectors of the Korean economy as a matter of policy, which financial institutions, including us, may be required to make or may otherwise decide to accept. For example, the Government has taken and is taking various initiatives to support small- and medium-sized enterprises, which were disproportionately affected by the recent downturn in the Korean and global economy.

As an example of such initiatives, Shinhan Bank, like other commercial banks in Korea, entered into a memorandum of understanding in April 2009 with the Financial Supervisory Service under which Shinhan Bank would make efforts to, among others, provide greater liquidity into the general economy by extending a sizable volume of loans to and facilitating export financing for small- and medium-sized enterprises in exchange for government guarantee of a certain amount of foreign currency-denominated borrowings by Shinhan Bank. The memorandum of understanding was terminated on December 31, 2009.

policies. In addition, under the rules of the Bank of Korea, when commercial banks (including Shinhan Bank) make Won-denominated loans to certain start-up, venture, innovative and other strategic small- and medium-sized enterprises specially designated by the Bank of Korea as “priority borrowers”, the Bank of Korea will provide the underlying funding to these banks at concessionary rates for up to 50% of all such loans made to priority borrowers subject to a monthly-adjusted limit prescribed by the Bank of Korea (currently ₩5 trillion), provided that if such loans to priority borrowers made by all commercial banks exceed the prescribed limit for a given month, the concessionary funding for the following month will be allocated to each commercial bank in proportion to such bank’s lending to priority borrowers two months prior to the time of such allocation, which has the effect that, if a particular bank lags other banks in making loans to priority borrowers, the amount of funding such bank can receive from the Bank of Korea at concessionary rates will be proportionately reduced.

In tandem with providing additional loans to small- and medium-sized enterprises under the memorandum of understanding,and low-income individuals, Shinhan Bank has takentakes active steps to mitigate the potential adverse impacts from making bad loans to enterprises or individuals with high risk profiles as a result of the foregoingsuch arrangements, such as by strengthening its loan review and post-lending monitoring processes. However, we cannot assure you that the arrangements contemplated under the memorandum of understanding did not or will not, or similar or otherfuture government-led initiatives, including those undertaken in the future will not, result in a suboptimal allocation of our loan portfolio from a risk-reward perspective compared to what we would have allocated based on purely commercial decisions in the absence of such initiatives. The government may implement similar or other initiatives in the futureorder to spur the overall economy, or encourage the growth of targeted industries particularly in lightand/or provide relief to certain segments of the fact that bolstering the role of, and providing additional support to,economy in distress (such as small- to medium-sized enterprises has been a major campaign pledgein general or in certain industry sectors and accordingly is likely to become a significant policy initiative of the recently elected presidential administration in Korea. Specifically, the government may introduce lending-related initiatives or enforce existing ones in a heightened fashion during times when small-low-income households and medium-sized enterprisesindividuals who, on average, are facing an increased level of financial distress or vulnerability duehave weaker credit profiles), and our actions in relation to an economic downturn, which makessuch government initiatives will not result in lending to them in the volume and the manner suggested by the government evendecisions that are riskier and less commercially desirable. Accordingly, making loans to small- and medium-sized enterprisesdesirable, which might in furtherance of the government-led initiatives mayturn result in enhanced difficulties for us in terms of risk management, deterioration of our asset quality and reduced earnings, compared to what would have been in the absence of such initiatives. Such developments may have an adverse effect on our business, financial condition and results of operation.

The Korean government may also encourage us to make investments in certain institutions in furtherance of policy objectives, and we may not recoup our investments therein in a timely or otherwise commercially reasonable manner.

In addition to targeted lending, the Government may from time to time encourage or request the financial institutions in lightKorea, including us and our subsidiaries, to make investments in or provide other forms of

financial support to certain institutions in furtherance of the sizableGovernment’s policy objectives. In response thereto, we have made and will continue to make the ultimate decision on whether, how and to what extent we will comply with such encouragements or requests based on our internal risk assessment and in accordance with our risk management systems and policies. At the same time, as a leading member of the financial service industry in Korea and as a responsible corporate citizen we will also fully give due consideration to such encouragements or requests from the Government, especially in relation to the long-term benefit arising from furthering the policy objective of maintaining a sound financial system, even if complying with such requests may involve additional short-term costs and risks to a limited extent.

For example, in order to reduce non-performing assets from mostly real-estate project financings (mostly related to real estate project financings suffering from the persistent slump in the real estate market) byprimarily affecting mostly lower-tier commercial banks (mostly in the lower tier) and merchantsavings banks, in June 2011, the Government established the United PF 1st Recovery Private Equity Fund (the “Fund”), a joint-stock private equity fund sponsored by United Asset Management Company Ltd. (“UAMCO”), a government-invested enterprise and the largest purchaser in Korea of non-performing financial assets generally, and eight major policy and commercial and policy banks, namely Woori Bank, Kookmin Bank, Nonghyup Bank,banks. While Shinhan Bank Hanaholds a 10.65% equity interest in the Fund, Shinhan Bank, Korea Exchange Bank, Korea Development Banklike the other seven banks, is a limited partner and Industrial Bank of Korea.

Shinhan Bank does not have any involvement in the management or day-to-day operations of the Fund. While Shinhan Bank holds a 10.65% equity interest in the Fund, Shinhan Bank is designated as a limited partner,

and under the Fund’s articles of organization theSuch management and day-to-day operations of the Fundoperational activities are specifically delegated tohandled by UAMCO, a general partner designated as the managing partner forunder the Fund, whichFund’s articles of organization. UAMCO is currently UAMCO, a limited liability company established under Korean law whose shareholders are the six banks that have made capital contributions to the Fund. TheFund (namely, Shinhan Bank, Kookmin Bank, Hana Bank, Nonghyup Bank, Industrial Bank of Korea and Woori Bank) acts within the scope of such delegated authorities as expressly set out in the Fund’s articles of incorporation, namely in relation to asset and liabilities management, activities are as follows: (i) managementinvestment decisions and operatingdistributions of the Fund’s assets, and liabilities, (ii) selection of investment targets and exercise of investment decisions and redemption decisions, (iii) exercise of rights over investment assets, (iv) issuance and distribution of beneficiary certificates underlying the investment assets, (v) distribution of Fund assets, (vi) accounting and recordkeeping, (vii) payment of expenses and liabilities related to the operation of the Fund and (viii) ancillary activities related to the foregoing.among others. Under the Fund’s articles of organization, the activities of the general partner acting as the managing partner are subject to supervision by an advisory committee consisting of representatives of each of the limited partners (which may not be a general partner), and the advisory committee may express a non-binding view on the activities of the managing partner. The advisory committee’s view is not binding, and serves only as a recommendation with respect to certain activities over which the managing partner is authorized to exercise its discretion under the Financial Investment Services and Capital Markets Act. However, in the eventIf the managing partner breaches law or material articles of the Fund’s articles of incorporation, the advisory committee, with the consent from members representing two-thirds or more of the equity interests in the Fund, may suspend (and if applicable, restore) such managing partner’s activities relating to the operation and management of the Fund.

The Fund is funded with capital contributions and loans from the aforesaid nine sponsors in the aggregate amount of ₩1,828W1,828 billion (consisting of ₩1,400W1,400 billion in capital contributions and ₩428W428 billion in loans) as of December 31, 2012. Of such amounts, under the fund organization documents,2014, of which Shinhan Bank is obligated to make capital contributions up to ₩149W149 billion (representing a 10.65% equity interest in the Fund in the form of common shares) and loans of ₩19.4W19.4 billion (representing 4.5% of the total loans made by the sponsors) as of December 31, 2012, and2014. While Shinhan Bank, together with other sponsors, may be requested to make, on a prorated basis based on their relative shareholdings, additional capital contributions and loans upon further purchase by the Fund of non-performing assets from project financings. The amount of funding obligation is proportionate to each sponsor’s relative asset size and its exposure to project financings. As of December 31, 2012,financings, Shinhan Bank had made capital contributions in the aggregate amount of ₩118.7W118.7 billion and has fulfilled its capital contribution obligations. As for theobligations as of December 31, 2014. The capital contributions made by Shinhan Bank to-date these have not been subject to impairment since the underlying assets of the Fund, which primarily consist of impaired loans, are purchased at fair value, and profits have subsequently been realized thereon either in the form of recovery from enhanced collection measures or capital gains upon resale thereof. Shinhan Bank currently does not plan to make additional capital contributions. The terms of the loans, including the interest rate and redemption provisions, are subject to further negotiation among the sponsors.

The objective of the Fund is to purchase non-performing assets from project financing companies, professionally manage such assets and later sell them at a profit once these assets have normalized. By doing so, the Fund is expected to enhance the asset quality of financial institutions with significant exposure to unsound project financings by transferring a part of such exposure from such institutions to the Fund, as well as help to normalize the project financing industry. The Fund is not backed by any government guarantee, and the Fund operates based on mutual agreement of the sponsors. The term of the Fund is five years, which may be extended at a general meeting of the sponsors. Upon liquidation of the Fund, each sponsor will be entitled to a share in the net assets of the Fund at the time of liquidation in proportion to their respective contributions to the Fund.

Following

Since the establishment of the Fund in June 2011 and as ofup to December 31, 2012,2014, Shinhan Bank hashad sold non-performing project financing assets in the aggregate amount of ₩179.1W179.1 billion to the Fund and recognized from such sales an aggregate loss of ₩56.2W56.2 billion before applying allowance for loan losses allocated to such assets and an aggregate profit of ₩7.7W7.7 billion after applying allowance for loan losses allocated to such assets. Under IFRS, the sale of non-performing project financing assets to the Fund is classified as a true sale, and therefore, gain or loss from such sale is recognized at the time of sale, and no gain or loss is recognized after the time of sale. Subject to market conditions, Shinhan Bank may sell additional non-performing project financing assets to the Fund and use all or part of the proceeds for its future capital contribution or loan requirements. However, given the generally poor asset quality of its non-performing project financing assets, there is no

assurance that Shinhan Bank will be able to sell such assets held by it on commercially reasonable terms or that the Fund will be able to attain its objective of selling the purchased project financing assets at a profit, in which case Shinhan Bank may not be able to recoup its investment in, or be repaid the loans to, the Fund fully or at all. There is no assurance that in furtherance of similar or other policy objectives, the Government may not request or otherwise encourage financial institutions in Korea, including us and our subsidiaries, to provide similar or other investments or provide other financial support for which we are not duly compensated or otherwise take up additional risk that we would not normally have undertaken, which may have an adverse effect on our business, results of operation and financial condition.

The level and scope of government oversight of our retail lending business, particularly regarding mortgage and home equity loans, may change depending on the economic or political climate.

CurtailingReal estate comprises the most significant asset for a substantial number of households in Korea, and the movements of the housing price have generally had a significant impact on the direction of domestic economy. Accordingly, regulating housing prices, either in terms of attempting to stem actual or anticipated excessive speculation induring times of a suspected housing price bubble and spur the pricing and/or volume of real estate transactions during times of a depressed real estate market by way of tax subsidy, guidelines to lending institutions or otherwise, has historically been a key policy initiative for the Government, and it has inKorean government.

For example, during the pastearly to mid-2000s, the Government adopted several regulatory measures, including in relation to retail banking, to affect such policy.stem a rise in speculation in real estate investments generally and in select areas. Some of the measures undertaken in the past include requiring financial institutions to impose stricter debt-to-income ratio and loan-to-value ratio requirements for mortgage loans for real property located in areas deemed to have engaged in a high level of speculation, raising property tax on real estate transactions for owners of multiple residential units, adopting a ceiling on the sale price of newly constructed housing units and recommending that commercial banks restrain from making further mortgage and home equity lending, among others.

The Government may from time to time take measures to regulate More recently, amid a prolonged slump in the housing market in orderKorea, in April 2013, the Government announced the Real Estate Comprehensive Countermeasure, which provides for, among other things, (i) reduced capital gains tax and (ii) exemption of acquisition tax for first-time homebuyers. In addition, in November 2013, the Government announced a permanent reduction in acquisition tax, with retrospective application from August 2013. Prior to preempt undue speculation, including by waysuch reduction, acquisition tax was assessed on a differentiated scale based on whether the homebuyer was purchasing a primary home or a secondary home, with the former being assessed an acquisition tax of imposing restrictions on retail lending, including mortgage2% for the purchase of homes underW900 million and home equity lending. For example, in September 2009, in light4% for homes exceedingW900 million, and the latter being assessed an acquisition tax of 4% regardless of the growing concerns aboutprice of the rising levelhome. Under the new regulatory structure, the differentiated tax scale for primary homes and secondary homes is eliminated, and all homebuyers are assessed an acquisition tax of household debt1% for the purchase of homes underW600 million, 2% for homes exceedingW600 million but less thanW900 million and 3% for homes exceedingW900 million. In addition, in Korea, which isJuly 2014 the Government imposed a maximum loan-to-value ratio of 70% in large part secured bythe case of housing loans for all financial institutions (compared to different loan-to-value ratios applied previously, depending on the location of the property and the type of the lender) and a maximum debt-to-income ratio of 60% for all financial institutions in respect of residential property,properties in the Financial Supervisory Service announcedgreater Seoul metropolitan area. Furthermore, in December 2014 the National Assembly also passed several bills that it would apply stricter debt-to-income ratios for mortgage and home equity lending, and on April 3, 2013,are designed to stimulate the Financial Services Commission announced that it would adopt measures to curb rapid growth of retail lending and increase the percentage of long-term fixed rate mortgage and home equity lending. Anyreal estate market.

While any Government measure by the Government that is designed to stimulate or curb growth in the real propertyestate sector may be premature,result in growth of, and improved profitability for, our retail lending business (particularly with respect to mortgage and home equity

loans) at least for the short term, such measure could also result in unintended consequences, including potentially excessive speculation resulting in a “bubble” for the Korean real estate market and a subsequent market crash. Conversely, if the Government were to change the direction of its stimulative measures (for example, in order to preemptively curtail an actual or contribute to substantial future declinesanticipated bubble in the real estate market), such change in policy may result in a contraction of the real estate market, a decline in real estate prices and consequently, a reduction in Korea, which will reduce the valuegrowth of, the collateral securingand profitability for, our mortgageretail and/or other lending businesses, as well as otherwise have an adverse effect on our business, financial condition and home equity loans.results of operations or profitability. See “— Risks Relating to Our Banking Business — A decline in the value of the collateral securing our loans or our inability to fully realize the collateral value may adversely affect our credit portfolio.” Such measures may also have the effect of limiting the growth and profitability of our retail banking business, especially in the area of mortgage and home equity lending.

Korea’s legislation allowing class action suits related to securities transactions may expose us to additional litigation risk.

The Act on Class Actions regarding Securities allows class action suits to be brought by shareholders of companies listed on the Korea Exchange, including ours, for losses incurred in connection with the purchase and sale of securities and other securities transactions arising from (i) false or inaccurate statements provided in registration statements, prospectuses and business reports; (ii) insider trading and (iii) market manipulation. This law permits 50 or more shareholders who collectively hold 0.01% or more of the shares of a company at the time when the cause of such damages occurred to bring a class action suit against us and our subsidiaries and our and their respective directors and officers. It is uncertain how the courts will apply this law, however, as this law has been enacted relatively recently and there are few precedents. Litigation can be time-consuming and expensive to resolve, and can divert valuable management time and attention from the operation of a business. We are not aware of any basis for such suit being brought against us, nor, to our knowledge, are there any such suits pending or threatened. Any such litigation brought against us could have a material adverse effect on our business, financial condition and results of operations.

Risks Relating to Korea

Unfavorable financial and economic conditions in Korea and globally may have a material adverse impact on our asset quality, liquidity and financial performance.

We are incorporated in Korea, where most of our assets are located and most of our income is generated. As a result, we are subject to political, economic, legal and regulatory risks specific to Korea, and our business, results of operations and financial condition are substantially dependent on developments relating to the Korean

economy. As Korea’s economy is highly dependent on the health and direction of the global economy, and investor’s reactions to developments in one country can have adverse effects on the securities price of companies in other countries, we are also subject to the fluctuations of the global economy and financial markets. Factors that determine economic and business cycles in the Korean or global economy are for the most part beyond our control and inherently uncertain. In addition to discussions of recent developments regarding the global economic and market uncertainties and the risks relating to us as provided elsewhere in this section, factors that could hurt Korea’s economy in the future include, among others:

 

further deterioration of the fiscal difficulties political turbulence and financial crisisincreased sovereign default risks in Europe, downgrades in the sovereign or other credit ratings of the governments and financial institutionsselect countries in Europe and the United States, as well as the slowdown of the Chinese economy, which could haveresulting adverse effects on the global and in turn Korean, credit and financial markets;

 

inflation levels,adverse change or increased volatility in macroeconomic indicators, including interest rates, inflation level, foreign currency reserve levels, commodity prices (including coal, oil LNG prices), exchange rates (including fluctuation of U.S. dollar exchange ratesDollar, Euro or Japanese Yen or revaluation of the Renminbi), interest rates, and stock marketsmarket indices and inflows and outflows of foreign capital, either directly, into the stock markets, through derivatives or otherwise;

capital;

 

increased reliance on exports to service foreign currency debts, which could cause friction with Korea’s trading partners;

adverse developments in the economies of countries to which Korea exports goods and servicesregions that are Korea’s important export markets (such as the United States, China and Japan), and deterioration in economic or diplomatic relations between Korea and its major trading partners or allies, including as a result of trading or territorial disputes or disagreements in emerging market economies in Asia or elsewhere that could result in a loss of confidenceforeign policy;

continued sluggishness in the Korean economy;

real estate market;

 

a continuing rise in the continued emergencelevel of China, to the extent its benefits (such as increased exports to China) are outweighedhousehold debt and an increase in delinquency and credit default by its costs (such as competition in export marketsretail or for foreign investmentsmall- and relocation of the manufacturing base from Korea to China);

medium-sized enterprise borrowers;

 

a rise in unemployment or stagnation of real wages;

an increase in social expenditures to support an aging population or decreases in productivity due to shifting demographics;

social and labor unrest or decliningunrest;

a decline in consumer confidence orand a slowdown in consumer spending resulting from layoffs, increasing unemployment and lower levels of income;

corporate investments;

 

uncertainty and volatility in real estate prices arising, in part,a widening fiscal deficit from the Government’s policy-driven tax and other regulatory measures;

a decrease in tax revenues and a substantial increase in the Government’s expenditures for fiscal stimulus, unemployment compensation and other economic and social programs that together could lead to an increased Government budget deficit;programs;

political gridlock within the government or in the legislature, which prevents or disrupts timely and effective policy making;

 

political uncertaintylaws, regulations or increasing strife amongother government actions (financial, economic or within political parties in Korea, including as a result of the increasing polarization of the positions of the ruling conservative party and the progressive opposition;

otherwise) that fail to achieve desired policy objectives, produce adverse unintended consequences or otherwise constrain or distort sound economic activities;

 

a deterioration in economic or diplomatic relations between Korea and its trading partners or allies, including such deterioration resulting from trade disputes or disagreements in foreign policy; and

loss of investor confidence arising from corporate accounting irregularities and corporate governance issues, including in respect of certainchaebols; and

 

any other developments that has a material adverse effect on the global or Korean economy, such geopolitical tensions (such as in the global economy, such asCrimea peninsula, certain former republics of the Soviet Union, the Middle East and the Korean peninsula), an act of war, a terrorist act, a breakout of an epidemic such as SARS, avian flu or swine flu or natural or man-made disasters such(such as the earthquake and tsunamisinking of the Sewol ferry in JapanApril 2014, which significantly dampened consumer sentiment in March 2011 and the resulting leakage of nuclear materials, and the related disruptions in the economies of Japan and other countries.

Korea for months).

Any future deterioration of the Korean economy could have an adverse effect on our business, financial condition and results of operations.

Tensions with North Korea could have an adverse effect on us, the price of our common stockshares and our American depositary shares.

Relations between Korea and North Korea have been tense throughout Korea’s modern history. The level of tension between the two Koreas has fluctuated and may increase abruptly as a result of current and future events. In particular, there continues to be uncertainty regarding the long-term stability of North Korea’s political leadership since the succession of Kim Jong-un to power following the death of his father in December 2011, which has raised concerns with respect to the political and economic future of the region.

In recent years,addition, there have beencontinues to be heightened security concernstension in the region stemming from North Korea’s hostile military and diplomatic actions, including in respect of its nuclear weapons and long-range missile programs and increased uncertainty regarding North Korea’s actions and possible responsesprograms. Some examples from recent years include the international community. following:

In April 2009, after launching a long-range rocket over the Pacific Ocean, which led to protests from the international community,December 2014, North Korea announcedallegedly hacked into Sony’s network to prevent the airing of the movie “The Interview” which unfavorably portrays the North Korean leader, which has prompted the United States to consider implementing additional economic sanctions against North Korea.

In March 2013, North Korea stated that it would permanently withdraw fromhad entered “a state of war” with Korea, declaring the six-party talks that began in 20031953 armistice invalid, and put its artillery at the highest level of combat readiness to discuss Pyongyang’s path to denuclearization. On May 25, 2009,protest the Korea-United States allies’ military drills and additional sanctions imposed on North Korea for its missile and nuclear tests.

North Korea renounced its obligations under the Nuclear Non-Proliferation Treaty in January 2003 and conducted its secondthree rounds of nuclear testing by launching several short-range missiles.tests between October 2006 to February 2013, which increased tensions in the region and elicited strong objections worldwide. In response, to such actions, the Republic decided to join the Proliferation Security Initiative, an international campaign aimed at stopping the trafficking of weapons of mass destruction, over Pyongyang’s harsh rebuke and threat of war. After the United Nations Security Council unanimously passed a resolution on June 12, 2009, to condemn North Korea’s second nuclear test and impose tougher sanctions such as a mandatory ban on arms exports,resolutions that condemned North Korea announced that it would producefor the nuclear weaponstests and take “resolute military actions”expanded sanctions against North Korea, most recently in March 2013.

In December 2012, North Korea launched a satellite into orbit using a long-range rocket, despite concerns in the international community.

There recently has been increased uncertainty about the future of North Korea’s political leadership and its implications for the economic and political stabilitycommunity that such a launch would be in violation of the region. Shortly afteragreement with the death of Kim Jong-il, a long-standing former ruler ofUnited States as well as United Nations Security Council resolutions that prohibit North Korea in December 2011 his son, reported to be in his late twenties, Kim Jong-eun, was named North Korea’s Supreme Commander of the Armed Forces. Whether Kim Jong-eun will successfully solidify his political power or whether he will implement policiesfrom conducting launches that will successfully assist North Korea in withstanding the many challenges it faces, however, remains uncertain. In addition, use ballistic missile technology.

North Korea’s economy also faces severe challenges. For example, in November 2009, the North Korean government redenominated its currency at a ratio of 100 to 1 as part of a currency reform undertaken in an attempt to control inflation and reduce income gaps. In tandem with the currency redenomination, the North Korean government banned the use or possession of foreign currency by its residents and closed down privately run markets, which led tochallenges, including severe inflation and food shortages. Such developmentsshortages, which may further aggravate social and political tensions within North Korea.

Since the death In addition, reunification of the North Korean ruler Kim Jong-il in December 2011, there has been increased uncertainty with respect to the future of North Korea’s political leadershipKorea and concern regarding its implications for political and economic stability in the region. However, the eventual outcome of such leadership transition remains uncertain. Furthermore, only limited information is available outside of North Korea about Kim Jong-eun, who is reported to be in his late twenties, and it is unclear which individuals or factions, if any, will share political power with Kim Jong-eun or assume the leadership if the transition is not successful. Accordingly, there is significant uncertainty regarding the policies, actions and initiatives that North Korea might pursuemay suddenly occur in the future, as North Korea has recently announced its plan to test long-distance missiles, Kwang-myong Sung No. 3, despite the sanction from the United Nations Security Councilwhich would entail significant economic commitment and objection from the international society including the Nuclear Security Summit which was held in Seoul on March 22 and 23, 2012.

Furthermore, there have been recent military conflicts on the Korean peninsula. On March 26, 2010, theCheonan, a Korean navy ship, sank off the western coast of Korea killing 46 soldiers. An investigation carried out by the Joint Civilian-Military Investigation Group, consisting of investigators from Korea, the United States, Australia, the United Kingdom and Sweden, concluded that theCheonan was sunk by a North Korean torpedo. Also, on November 23, 2010, the North Korean military fired artillery shells onto the Korean island of Yeonpyeong, killing two Korean soldiers and two civilians which set off an exchange of fire between the two sides. Around the end of 2010, the International Criminal Court tentatively concluded that North Korea’s sinking of theCheonan and shelling of the island of Yeonpyeong constituted a war crime, and launched a preliminary investigation regarding such incidents.

On August 22, 2011, North Korea unilaterally declared that it will legally dispose of all Korean-owned real estate, equipment and raw materials it seized in April 2010 within the Mt. Geumgang resort area (the “Geumgang area”), concurrent with its seizure and embargo of Korean supplies and assets and its exit order of all employees who were dispatched from Korea (the “2011 Declaration”). It is estimated that the value of the assets, including the real estate, owned by the Government, the Korea Tourism Organization and other private Korean companies in the Geumgang area amount to approximately ₩484 billion. Tourism in the Geumgang area has effectively been discontinued since a Korean tourist was shot and killed by a North Korean soldier on July 11, 2008. Currently, the Government is in the process of considering various options, including legal and diplomatic

measures, in response to the 2011 Declaration. On April 13, 2012, Northexpenditure by Korea conducted a testthat may outweigh any resulting economic benefits of a long-range missile against the protests of many in the international community, including Korea, Japan and the United States. Although the test failed, it has raised tensions on the Korean peninsula. The United Nations Security Council has strongly condemned the tests and the United States has cut off food aid to North Korea. North Korea has responded by issuing a statement that it is free to take necessary retaliatory measures. After Korea announced on October 7, 2012, that it would extend the range of its ballistic missiles from 185 to 500 miles, a distance which could hit the northeast corner of North Korea from launch sites in central Korea, the National Defense Commission (which is the top military body of North Korea) announced it was ready to wage war on the United States and its allies and threatened to launch nuclear weapons in the event the United States or its allies use nuclear weapons against North Korea. On February 12, 2013, North Korea conducted a third nuclear test following the previous two rounds of nuclear tests on October 9, 2006 and May 25, 2009. The regime also heralded further actions after the nuclear test and mentioned a potential fourth nuclear test. In response, the Korean government announced its statement that North Korea’s nuclear test was in clear violation of the U.N. resolution and Korea would strengthen the coordination with the international community in order to deter the regime from being armed with nuclear weapons. Further, on February 14, 2013, the National Assembly of Korea adopted a resolution to denounce Pyongyang for its nuclear test. On April 3, 2013, North Korea blocked South Koreans from entering the Kaesong Industrial Complex, an economic cooperation zone within North Korea and on April 26, 2013 South Korea decided to withdraw its workers from the complex. It remains unclear whether or when such complex will resume operation. There can be no assurance that the level of tension and instability in the Korean peninsula will not escalate in the future, or that the political regime in North Korea may not suddenly collapse.reunification. Any further increase in tension or uncertainty relating to the military, political or economic stability in the Korean peninsula, including a breakdown of diplomatic negotiations over the North Korean nuclear program, occurrence of military hostilities, heightened concerns about the stability of North Korea’s political leadership or its actual collapse, a leadership crisis, or a breakdown of high-level contacts or accelerated reunification could have a material adverse effect on our business, financial condition and results of operations, and could lead to a decline inas well as the market valueprice of our common shares and our American depositary shares.

Risks Relating to Our American Depositary Shares

There are restrictions on withdrawal and deposit of common shares under the depositary facility.

Under the deposit agreement, holders of shares of our common stock may deposit those shares with the depositary bank’s custodian in Korea and obtain American depositary shares, and holders of American depositary shares may surrender American depositary shares to the depositary bank and receive shares of our common stock. However, under current Korean laws and regulations, the depositary bank is required to obtain our prior consent for the number of shares to be deposited in any given proposed deposit which exceeds the difference between (1) the aggregate number of shares deposited by us for the issuance of American depositary shares (including deposits in connection with the initial and all subsequent offerings of American depositary shares and stock dividends or other distributions related to these American depositary shares) and (2) the number of shares on deposit with the depositary bank at the time of such proposed deposit. We have consented to the deposit of outstanding shares of common stock as long as the number of American depositary shares outstanding at any time does not exceed 40,432,628. As a result, if you surrender American depositary shares and withdraw shares of common stock, you may not be able to deposit the shares again to obtain American depositary shares.

Ownership of our shares is restricted under Korean law.

Under the Financial Holding Companies Act, any single shareholder (together with certain persons in a special relationship with such shareholder) may acquire beneficial ownership of up to 10% of the total issued and outstanding shares with voting rights of a bank holding company controlling national banks such as us. In addition, any person, except for a “non-financial business group company” (as defined below), may acquire in excess of 10% of the total voting shares issued and outstanding of a financial holding company which controls a national bank, provided that a prior approval from the Financial Services Commission is obtained each time such person’s aggregate holdings exceed 10% (or 15% in the case of a financial holding company controlling regional banks only), 25% or 33% of the total voting shares issued and outstanding of such financial holding company. The Government and the Korea Deposit Insurance Corporation are exempt from this limit. Furthermore, certain

non-financial business group companies (i.e., (i) any same shareholder group with aggregate net assets of all non-financial business companies belonging to such group of not less than 25% of the aggregate net assets of all members of such group; (ii) any same shareholder group with aggregate assets of all non-financial business companies belonging to such group of not less than ₩2W2 trillion; or (iii) any mutual fund in which a same shareholder group identified in (i) or (ii) above owns more than 4% of the total shares issued and outstanding of such mutual fund) may not acquire beneficial ownership in us in excess of 4% of our outstanding voting shares, provided that such non-financial business group companies may acquire beneficial ownership of up to 10% of our outstanding voting shares with the approval of the Financial Services Commission under the condition that such non-financial business group companies will not exercise voting rights in respect of such shares in excess of the 4% limit. See “Item 4.B. Business Overview — Supervision and Regulation — Principal Regulations Applicable to Financial Holding Companies — Restrictions on Financial Holding Company Ownership.” To the extent that the total number of shares of our common stock that you and your affiliates own together exceeds these limits, you will not be entitled to exercise the voting rights for the excess shares, and the Financial Services Commission may order you to dispose of the excess shares within a period of up to six months. Failure to comply with such an order would result in a fine of up to ₩50W50 million, plus an additional charge of up to 0.03% of the book value of such shares per day until the date of disposal.

Holders of our ADSs will not have preemptive rights in certain circumstances.

The Korean Commercial Code and our articles of incorporation require us, with some exceptions, to offer shareholders the right to subscribe for new shares in proportion to their existing ownership percentage whenever new shares are issued. If we offer any rights to subscribe for additional shares of our common stock or any rights of any other nature, the depositary bank, after consultation with us, may make the rights available to you or use reasonable efforts to dispose of the rights on your behalf and make the net proceeds available to you. The depositary bank, however, is not required to make available to you any rights to purchase any additional shares unless it deems that doing so is lawful and feasible and:

 

a registration statement filed by us under the U.S. Securities Act of 1933, as amended, is in effect with respect to those shares; or

 

the offering and sale of those shares is exempt from or is not subject to the registration requirements of the U.S. Securities Act.

We are under no obligation to file any registration statement with the U.S. Securities and Exchange Commission. If a registration statement is required for you to exercise preemptive rights but is not filed by us, you will not be able to exercise your preemptive rights for additional shares and you will suffer dilution of your equity interest in us.

Holders of our ADSs will not be able to exercise dissent and appraisal rights unless they have withdrawn the underlying shares of our common stock and become our direct stockholders.

Under Korean law, in some limited circumstances, including the transfer of the whole or any significant part of our business and the merger or consolidation of us with another company, dissenting stockholders have the right to require us to purchase their shares under Korean law. However, under our deposit agreement, holders of our American depositary shares do not have, and may not instruct the depositary as to the exercise of, any dissenter’s rights provided to the holders of our common shares under Korean law. Therefore, if holders of our American depositary shares wish to exercise dissenting rights, they must withdraw the underlying common stock from the American depositary shares facility (and incur charges relating to that withdrawal) and become our direct stockholders prior to the record date of the stockholders’ meeting at which the relevant transaction is to be approved, in order to exercise dissent and appraisal rights.

The market value of your investment in our ADSs may fluctuate due to the volatility of the Korean securities market.

Our common stock is listed on the KRX KOSPI Division of the Korea Exchange, which has a smaller market capitalization and is more volatile than the securities markets in the United States and many European countries. The market value of ADSs may fluctuate in response to the fluctuation of the trading price of shares of our common stock on the Stock Market Division of the Korea Exchange. The Stock Market Division of the Korea Exchange has experienced substantial fluctuations in the prices and volumes of sales of listed securities and the Stock Market Division of the Korea Exchange has prescribed a fixed range in which share prices are permitted to move on a daily basis. Like other securities markets, including those in developed markets, the Korean securities market has experienced problems including market manipulation, insider trading and settlement failures. The recurrence of these or similar problems could have a material adverse effect on the market price and liquidity of the securities of Korean companies, including our common stock and ADSs, in both the domestic and the international markets.

The Korean government has the potential ability to exert substantial influence over many aspects of the private sector business community, and in the past has exerted that influence from time to time. For example, the Korean governmentGovernment has promoted mergers to reduce what it considers excess capacity in a particular industry

and has also encouraged private companies to publicly offer their securities. Similar actions in the future could have the

effect of depressing or boosting the Korean securities market, whether or not intended to do so. Accordingly, actions by the government, or the perception that such actions are taking place, may take place or has ceased, may cause sudden movements in the market prices of the securities of Korean companies in the future, which may affect the market price and liquidity of our common stock and ADSs.

Your dividend payments and the amount you may realize upon a sale of your ADSs will be affected by fluctuations in the exchange rate between the U.S. dollarDollar and the Won.

Investors who purchase the American depositary shares will be required to pay for them in U.S. dollars.Dollars. Our outstanding shares are listed on the Korea Exchange and are quoted and traded in Won. Cash dividends, if any, in respect of the shares represented by the American depositary shares will be paid to the depositary bank in Won and then converted by the depositary bank into U.S. dollars,Dollars, subject to certain conditions. Accordingly, fluctuations in the exchange rate between the Won and the U.S. dollarDollar will affect, among other things, the amounts a registered holder or beneficial owner of the American depositary shares will receive from the depositary bank in respect of dividends, the U.S. dollarDollar value of the proceeds which a holder or owner would receive upon sale in Korea of the shares obtained upon surrender of American depositary shares and the secondary market price of the American depositary shares.

If the Government deems that certain emergency circumstances are likely to occur, it may restrict the depositary bank from converting and remitting dividends in Dollars.

If the Government deems that certain emergency circumstances are likely to occur, it may impose restrictions such as requiring foreign investors to obtain prior Government approval for the acquisition of Korean securities or for the repatriation of interest or dividends arising from Korean securities or sales proceeds from disposition of such securities. These emergency circumstances include any or all of the following:

 

sudden fluctuations in interest rates or exchange rates;

 

extreme difficulty in stabilizing the balance of payments; and

 

a substantial disturbance in the Korean financial and capital markets.

The depositary bank may not be able to secure such prior approval from the government for the payment of dividends to foreign investors when the Government deems that there are emergency circumstances in the Korean financial markets.

Other Risks

We are generally subject to Korean corporate governance and disclosure standards, which differ in significant respects from those in other countries.

Companies in Korea, including us, are subject to corporate governance standards applicable to Korean public companies which differ in many respects from standards applicable in other countries, including the United States. As a reporting company registered with the Securities and Exchange Commission and listed on the New York Stock Exchange, we are, and in the future will be, subject to certain corporate governance standards as mandated by the Sarbanes-Oxley Act of 2002. However, foreign private issuers, including us, are exempt from certain corporate governance requirements under the Sarbanes-Oxley Act or under the rules of the New York Stock Exchange. For significant differences, see “Item 16.G. Corporate Governance.” There may also be less publicly available information about Korean companies, such as us, than is regularly made available by public or non-public companies in other countries. Such differences in corporate governance standards and less public information could result in less than satisfactory corporate governance practices or disclosure to investors in certain countries.

You may not be able to enforce a judgment of a foreign court against us.

We are a corporation with limited liability organized under the laws of Korea. Substantially all of our directors and officers and other persons named in this annual report reside in Korea, and all or a significant

portion of the assets of our directors and officers and other persons named in this annual report and substantially all of our assets are located in Korea. As a result, it may not be possible for holders of the American depository shares to affect service of process within the United States, or to enforce against them or us in the United States judgments obtained in United States courts based on the civil liability provisions of the federal securities laws of the United States. There is doubt as to the enforceability in Korea, either in original actions or in actions for enforcement of judgments of United States courts, of civil liabilities predicated on the United States federal securities laws.

We may become a passive foreign investment company (“PFIC”), which could result in adverse U.S. tax consequences to U.S. investors.

Based upon the past and projected composition of our income and valuation of our assets, we do not believe that we were a PFIC for 2012,2014, and we do not expect to be a PFIC in 20132015 or to become one in the foreseeable future, although there can be no assurance in this regard. If, however, we become a PFIC, such characterization could result in adverse U.S. tax consequences to you if you are a U.S. investor. For example, if we become a PFIC, our U.S. investors will become subject to increased tax liabilities under U.S. tax laws and regulations and will become subject to burdensome reporting requirements. Our PFIC status is determined on an annual basis and depends on the composition of our income and assets. Specifically, we will be classified as a PFIC for U.S. tax purposes if either: (i) 75% or more of our gross income in a taxable year is passive income, or (ii) the average percentage of our assets by value in a taxable year which produce or are held for the production of passive income (which generally includes cash) is at least 50%. Special rules treat certain income earned by a non-U.S. corporation engaged in the active conduct of a banking business as non-passive income. See “Item 10.E. Taxation — Certain United States Federal Income Tax Consequences — Passive Foreign Investment Company Rules.” We cannot assure you that we will not be a PFIC for 20132015 or any future taxable year.

 

ITEM 4.INFORMATION ON THE COMPANY

 

ITEM 4.A.History and Development of the Company

Introduction

We are one of the leading financial institutions in Korea in terms of total assets, revenues, profitability and capital adequacy, among others. Incorporated on September 1, 2001, Shinhan Financial Group iswe are the first privately-held financial holding company to be established in Korea. Since inception, we have developed and introduced a wide range of financial products and services in Korea and aimaimed to deliver comprehensive financial solutions to clients through a convenient one-portal network. According to reports by the Financial Supervisory Service, we are one of the three largest financial services providersprovider in Korea as measured by total assets as of December 31, 20122014 and operate the third largest banking business (as measured by consolidated total assets as of December 31, 2012)2014) and the largest credit card business (as measured by the total credit purchase volume as of December 31, 2012)2014) in Korea.

We have experienced substantial growth through several mergers and acquisitions. Most notably, our acquisition of Chohung Bank in 2003 has enabled us to have one of the threethird largest banking operations in Korea and enhanced our banking client base by adding Chohung Bank’s large corporate clients to our traditional client base of small- and medium-sized enterprises.Korea. In addition, our acquisition in March 2007 of LG Card, the then and now largest credit card company in Korea, has enabled to have the largest credit card operations in Korea and significantly expandedexpand our non-banking business capacity and helped usso as to achieve a balanced business portfolio.

We currently have 13 direct subsidiaries and 18 indirect subsidiaries offering a wide range of financial products and services, including commercial banking, corporate banking, private banking, credit card, asset

management, brokerage and insurance services. We believe that such breadth of services will help us to meet the diversified needs of our present and potential clients. We currently serve approximately 18.929 million active customers, which we believe is the largest customer base in Korea, through approximately 20,98323,555 employees at approximately 1,4501,372 network branches group-wide. While substantially all of our revenues have been historically derived from Korea, we aim to serve the needs of our clientscustomers through a global network of our 6576 offices in the United States, Canada, the United Kingdom, Japan, the People’s Republic of China, Germany, India, Hong Kong, Vietnam, Cambodia, Kazakhstan, Singapore, Mexico, Uzbekistan, Myanmar and Singapore.Poland.

Our registered office and corporate headquarters are located at 120, 2-Ga, Taepyung-Ro, Jung-Gu,20, Sejong-daero 9-gil, Jung-gu, Seoul 100-102,100-724, Korea and our telephone number is +822 6360 3000.

Our Strategy

Since our inception in 2001, we have pursued the following objectives as the core of our long-term strategy: (i) balanced growth in our banking and non-banking businesses, (ii) continued creation of value by identifying new business opportunities and gaining a competitive edge through differentiating our business model from that of our competitors;competitors, and (iii) becoming the market leader in Korea and a world-class financial holding company through enhancement of our management systems and core competencies.

While the immediate ripple effects fromFollowing the global financial crisis that began in the second half of 2008, and 2009 have somewhat subsided, we believe the world economy, and in turn the Korean economy, continue to face an environmenta new set of uncertainty marked by generally low growth among businesses and the continuing volatility in the global financial markets due to the resilient fiscal and financial difficulties in Europe. We believe that this environment has engendered negative popular sentiment against majorchallenges for financial service providers in general,such as evidenced by the “Occupy Wall Street”us and similar movements in major urban centersour subsidiaries has emerged in the worldform of a “new normal” in the business environment with the following general features: (i) stricter financial regulations and greater calls for regulatory scrutiny with a focus on heightened risk management, (ii) less tolerance for unbalanced risk in financial products, (iii) demand for higher levels of capital adequacy and restrictions in relation toreduced debt levels, (iv) greater market acceptability of a business model that emphasizes stable and conservative growth even at the expense of higher return, and (v) rising political and social skepticism of unfettered capitalism and stronger demand for enhanced social responsibility and accountability of financial activities.institutions. In addition, advances in mobile and other technologies are renewing challenges for financial service providers to continually reexamine their existing business models. Combined, these developments require that we continue to seek opportunities to foster customer trust, enhance our social capital and quickly adapt ourselves to the constant changes in our business environment.

Accordingly, as a general strategic objective we are striving to re-create ourselves to meet the challenges and capitalize on opportunities presented by the new business environment through selectively identifying new growth opportunities, strengthening risk management, efficient use of resources and encouraging more personalized interaction with our customers.

More specifically, we believe that the recent global financial crisis has engendered a new business environment with the following defining features: (i) stricter financial regulations, (ii) less tolerance for risk in financial products, (iii) demand for reduced debt levels, (iv) greater market acceptability of a business model based on stable growth even if this would result in relatively low levels of return, (v) political demand for greater social responsibility and accountability of financial institutions, and (vi) widespread recognition of the growing importance of emerging markets, particularly in Asia, in world economy.

In recognition of these trends in our business environment, which we expect to continue for the foreseeable future, we have also realignedstrived to, and will continue to strive to, re-make ourselves with an overarching focus of putting our customers first, namely by constantly seeking ways to make our interactions with customers more user-friendly and customer-oriented, as well as further strengthening risk management, efficiently using our resources and selectively identifying new growth opportunities.

Our mid- to long-term strategic prioritiestarget is to focus on becomingbecome Korea’s number one financial brand by the end of 2015 through emphasis on creation of value to our customers and fostering “good” growth. We believe that establishing ourselves firmly as the market leader in Korea is critical to realizing our ultimate objective of becoming a world-class financial institution, and our new strategic priority reflectspriorities reflect our renewedcontinual commitment to sustainable growth, stable profitability and best-class core competencies.

Recently, we have also added to our groupwide mission the concept of “Compassionate Finance, Your Companion for the Future.” This notion leverages on our strategic theme that we can “make a better world through the power of finance.” To elaborate, by “the power of finance,” we mean that we can enable our customers to achieve their desired financial objectives through differentiated financial products and services (including asset management) using innovative techniques and planning that reflect or anticipate the changes in customer preferences and market and regulatory environments. In addition, by “making a better world”, we mean that we as a financial service provider aim to add value to the customer, which in turn will create a virtuous cycle whereby our franchise value also increases in tandem with the added value to the customer, which will over the

long term benefit the society we live in on a global basis. Thus, we believe ‘compassionate finance’, ‘innovating financing’ and “a virtuous cycle of mutual benefit” are all interconnected themes that form the overarching backbone to our overall strategy.

More specifically, we plan to focus on achievingour key strategic priorities currently include the following four initiatives by 2015:following:

 

  

Solidify our market position as the “local best” in our core businesses.Currently, our two core businesses of banking and credit cards rank as number one in their respective industries (banking in terms of profitability and credit cards in terms of market share and the number of customers). We seek to solidify our brand and market position in these fields as the indisputable local best in both quantitative and qualitative terms by offering our customers quality service that clearly differentiates us from our competitors. To this end, in our banking business, we will seek to offer a variety of products and services tailored to each customer segment, enhance service capabilities that do not require customers’ physical presence in our branch offices and increase its distribution network outside the Seoul metropolitan area. As for our credit card business, we seek to further solidify our market leadership position and generate further revenue growth by offering new differentiated services and exploring opportunities in the emerging arena of strategic convergence between financial services providers and telecommunication service providers as well as other potential business opportunities on a selective basis, as well as further improve our cost structure.

In addition, we seek to establish firm industry leadership for our leasing business through differentiated services in order to further contribute to our goal of sustainable growth.

  

Strengthen fee-earnings businesses.While we will continue to focus on our core, interest income generating business of banking and credit card services, in order to attain a more balanced overall business portfolio as well as in anticipation of a potential rise in interest rates and cost of capital, we plan to strengthen our businesses that generate non-interest fee income, such as asset management, insurance and securities. To this end, we are currently re-evaluating the business models for our key business segments with the goal of strengthening our competitiveness in areas of core competencies that will ensure our long-term viability and profitability. More specifically, our asset management business will focus on building the Shinhan brand through continued customer-oriented product development, our securities business will support our asset management business through developing and distributing new investment products and enhancing marketing channels, and our insurance business will seek to join the top tier in the industry through organic growth.

growth and selectively leveraging other business opportunities.

 

  

Enhance synergy through shared focus on the customer.We plan to renew our commitment to our founding principle of emphasizing customer-oriented service by streamlining our business lines to provide a comprehensive financial services package tailored to each customer,customer’s lifestyle and financial needs, as well as enhancing customer access to our diverse product offerings through a more customer-friendly one portal financial service platform. To that end, we are developing a group-wide customer relationshipidentifying precedents that can serve as useful guidelines for successful intra-group synergy generation and wealth management systems tailored to customer-specific lifestylesare building clear and spending patterns, diversifying customer access channelscomprehensive joint marketing models that do not require customers’ physical presence to enhance convenience to the customer and encouragingcan provide specific guidance for differentiated synergy output for our subsidiaries to increase use of the group-wide shared service platform in order to reduce our overall general and administrative costs.

entire group.

 

  

Gain competitiveness in strategic growth areas.In light of the increasing maturation of the domestic financial services sector, we intend to seek new business opportunities at the group level by sharing group-wide management resources to identify and develop potential strategic growth areas. In particular, we plan to enhance the competitiveness of our investment banking business so as to be on par with our group-wide market leadership by redefining its business model and selectively entering into international markets, with an initial focus on Asia. In addition, we will explore selectively entering into strategic alliances with telecommunications service providers and retail grocery and department store chains to take advantage of new business opportunities generated by technological developments and the growing prominence of retail chains in the distribution of financial services.

In order to effectively achieve the foregoing strategic objectives, we plan to continue to enhance our business fundamentals in the following areas:

 

continual upgradessystematic build-up of “future-oriented compassionate finance” through (i) group-wide adoption and implementation of various operating systems and infrastructure designed to optimizeenhance customer value in our operation management system;

marketing and other business generation efforts, (ii) continued development of products and services specifically tailored to promote the theme of compassionate finance, (iii) strengthening support for low-income households and small businesses, and (iv) embedding compassionate finance into the group-wide culture through continuous internal education and outside consulting, including through promotional campaigns for successful cases of compassionate finance;

 

expanded offering of differentiated financial services, particularly in the area of retirement and other financial planning, in light of the fast-aging demographics in Korea on the basis of our existing extensive service platform and the trust we have built up with our customers;

strengthening a results-oriented approach for our international expansion efforts, including through a joint introduction of our banking and non-banking services in select regions, localization of product offering and operational processes and enhancing our local marketing competencies;

upgrading our distribution channels in order to take a leading role in setting the future direction of the financial services industry, such as by preemptively developing new channels in anticipation of changes arising from new information technology capabilities, ramping up customer access to our services without having to visit our branches in person and integration of our various service offerings in our branches;

systemized strategic cost-savings through (i) implementation of a group-wide efficiency management optimization system, (ii) continuous organizational “slimming”, and (iii) realignment of the group-wide business portfolio. The efficiency optimization system will focus on optimizing internal and external operational networks for productivity improvement, streamlining operational processes for low-cost efficiency, rationalizing human resources, and selective reinforcement of core competencies such as information technology systems and top-performing employees. Organizational slimming will include restructuring of low-profitability business units, outsourcing of non-core business areas and simplifying decision-making processes. Realignment of the group-wide business portfolio will involve re-evaluation of the existing business models for our core business units, selective entry into new business areas through joint ventures or strategic alliances and formulation of more profitable and balanced business portfolios;

increased investment in employee training and professional development, with a focus on nurturing leaders for the next generation;

and

 

brand promotion and bolstering a unified corporate culture that stresses flexibility and open-mindedness to new objectives and challenges;

balanced risk-return management;

enhancement of our customer relationship management system for better customization of our product offerings to the individual needs of our customers; and

bolstering customer confidence and building up social capital through enhancement of our corporate governance and addressing demand for greater social responsibility by financial institutions.

management.

At the subsidiary level, we plan to implement the following strategies with respect to our core business lines:

 

  

in commercial banking, our primary objective is to strengthen our competitive position and become the leading bank in Korea by enhancing customer satisfaction, locking in the loyalty of our existing banking customers and further enlarging our customer base. To this end, we plan to fully leverage the scale of our banking operation afforded by our extensive branch network, emphasize cross-selling non-banking products at our banking network, offer total financial service packages, bolster our brand image and further upgrade our customer service infrastructure, risk management systems and other operating

processes. We also intend to enter, on a selective basis, into promising new businesses by strengthening our investment banking, private banking and other fee-based businesses, making significant inroads into the retirement pension market, and offering differentiated wealth management strategies and portfolios.

 

  

in credit card business, our primary objective is to further solidify our market leadership as the largest credit card service provider in Korea through differentiated and tailored customer service based on a strategy that emphasizes “soft” and “smart” aspects of enhancing customer loyalty, brand recognition and revenue expansion. We will also emphasize further optimizing our risk management through preemptive risk prevention, creating new synergy opportunities through collaboration with our other Shinhan affiliates and enhanced use of the group-wide customer relationship management system. As a way of identifying and exploring new potential growth areas, we are also exploring various business opportunities associated with technological advancements in providing financial services (commonly referred to as “fin-tech”) and also , on a selective basis, entering into strategic alliances with telecommunications service providers and retail grocerymarket-leading department and departmentdiscount store chains for further expansion of our distribution network.

 

  

in securities business, our primary objective is to establish a solid platform for providing leading brokerage and financial advisory services in Korea in light of the recent deregulations of the securities industries in Korea. We aim to selectively develop competitive business models and capture promising business opportunities, including wealth management and investment advisory services. We have recently merged our investment advisory affiliates to promote economy of scale and solidify our brand recognition in this market. Our near-term strategic objective is to promote cross-selling, and in order to achieve this end, we have implemented strategies to enhance our research and preemptive risk management capabilities and maximize our group-wide synergy base.

 

  

in life insurance business, our primary objective is to enhance our market position as one of the leading insurers in Korea. To that end, we aim to maximize the use of our group-wide distribution channels, particularly in banking and credit card businesses, in order to foster direct interaction with customers. We also aim to train specialists and offer differentiated products targeting the fast-growing senior citizen population in Korea.

Our History and Development

On September 1, 2001, we were formed as a financial holding company under the Financial Holding Companies Act, as a result of acquiring all of the issued shares of the following four entities from their former shareholders in exchange for shares of our common stock: (i) Shinhan Bank, a nationwide commercial bank listed on the Korea Exchange, (ii) Shinhan Securities Co., Ltd., a securities brokerage company listed on the Korea Exchange, (iii) Shinhan Capital Co., Ltd., a leasing company listed on the Korea Exchange Korean Securities Dealers Automated Quotations (“KRX KOSDAQ”), and (iv) Shinhan Investment Trust Management Co., Ltd., a privately held investment trust management company. On September 10, 2001, the common stock of our holding company was listed on what is currently the KRX KOSPI Market.

Since our inception, we have expanded our operations, in large part, through strategic acquisitions or formation of joint ventures. Our key acquisitions and joint venture formations are described as below:

 

Date of Acquisition

  

Entity

  

Principal

Activities

  

Method of

Establishment

April 2002

  Jeju Bank  Regional banking  

Acquisition from
Korea

Deposit
Insurance

Corporation

July 2002

  Shinhan Investment Corp.(1)  Securities and
investment
  

Acquisition from the


SsangYong Group

August 2002

  

Shinhan BNP Paribas

Investment Trust

Management Co., Ltd.(2)

  Investment advisory  

50:50 joint venture
with

BNP Paribas

August 2003

  Chohung Bank  Commercial banking  

Acquisition from


creditors

December 2005

  Shinhan Life Insurance  Life insurance services  

Acquisition from


shareholders

March 2007

  LG Card  Credit card services  

Acquisition from


creditors

January 2012

  Tomato Mutual Savings Bank(3)Bank(3)  Savings bank  Purchase and
assumption of assets
and liabilities from
creditors

January 2013

  Yehanbyoul Savings Bank(4)  Savings bank  Acquisition from
Korea Deposit
Insurance Corporation

 

Notes:

 

(1)

Renamed as Shinhan Investment Corp. from Goodmorning Shinhan Securities Co., Ltd. effective August 2009.

(2)

In January 2009, SH Asset Management Co., Ltd. and Shinhan BNP Paribas Investment Trust Management merged to form Shinhan BNP Paribas Asset Management Co., Ltd.

(3)

Shinhan Hope Co., Ltd. was established on December 12, 2011, to purchase and assume certain assets and liabilities of Tomato Mutual Savings Bank. On December 28, 2011, Shinhan Hope Co., Ltd. obtained a savings bank license, changed its name to Shinhan Savings Bank and became our direct subsidiary.

We list below some of the recent developments relating to our organizational structure.

In March 2012, Shinhan-KT Mobile Card Co., Ltd., a wholly-owned subsidiary of Shinhan Card which had been established to secure the leadership position in the emerging market for mobile phone payment services, was liquidated due to lower than expected consumer demand for mobile payment services and slower than expected development of infrastructure necessary to support such services.

In November 2012, Shinhan Financial Group acquired a 99.79% interest in Shinhan AITAS Co., Ltd., a fund administrator and a former wholly-owned subsidiary of Shinhan Bank, for ₩49.7 billion from Shinhan Bank in order to promote efficient management and synergy effect on a group-wide level.

In December 2012, we entered into a share purchase agreement with Indonesia’s Bank Metro Express an Indonesian commercial bank to acquire a 40% interest of Bank Metro Express. Bank Metro Express holds a foreign exchange license and has 19 branches in Indonesia. Currently, we received approval from the Financial Services Commission and are in the process of obtaining the approval of the transaction by Indonesia’s financial supervisory authorities. We expect to receive such approval by the end of 2013.

In January 2013, we entered into a share purchase agreement with Korea Deposit Insurance Corporation for the acquisition of Yehanbyoul Savings Bank, a savings bank located in Korea, and received regulatory approval to merge Yehanbyoul Savings Bank, a savings bank located in Korea, into our existing subsidiary Shinhan Saving Bank. On April 1, 2013, Shinhan Savings Bank and Yehanbyoul Savings Bank merged into a single entity, with Yehanbyoul Savings Bank being the surviving entity and the newly merged bank named Shinhan Savings Bank.

(4)In January 2013, we entered into a share purchase agreement with Korea Deposit Insurance Corporation for the acquisition of Yehanbyoul Savings Bank, a savings bank located in Korea, forW45.3 billion, and received regulatory approval to merge Yehanbyoul Savings Bank into our existing subsidiary Shinhan Saving Bank. On April 1, 2013, Shinhan Savings Bank and Yehanbyoul Savings Bank merged into a single entity, with Yehanbyoul Savings Bank being the surviving entity and the newly merged bank being named Shinhan Savings Bank.

ITEM 4.B.Business Overview

Unless otherwise specifically mentioned, the following business overview is presented on a consolidated basis under IFRS.

Our Principal Activities

We provide comprehensive financial services, principally consisting of the following:

 

commercial banking services, consisting of:

 

retail banking, which primarily focuses on making loans to or receiving deposits from individual customers (including high net-worth individuals and families) and, to a lesser extent, not-for-profit institutions such as hospitals, airports and schools;

 

corporate and investment banking services, which primarily focuses on making loans to or receiving deposits from for-profit corporations, including small- and medium-sized enterprises;

 

international banking, which primarily focuses on management of overseas subsidiaries and branch operations and other international businesses, as well as internal asset and liability management, trading of securities and derivatives, investment portfolio management and other related activities; and

 

other banking, which primarily focuses on administration of banking operations.

 

credit card services;

 

securities brokerage services;

 

life insurance services;

 

savings banking services, which are provided to higher-risk customer segments who would not generally qualify for or otherwise do not seek our commercial banking services;

asset management services, including brokerage and trading of various securities, related margin lending and deposit and trust services, and other asset management services; and

 

other services, including leasing and equipment financing, investment trust management, regional banking investmentservices, savings banking advisory andservices, loan collection and credit reporting.

reporting, collective investment administrative services and financial system development services as well as engaging in private equity investments through formation of private equity funds on a private placement basis.

In addition to the above-mentioned business activities, we, have a corporate center at the holding company level, have the “wealth management planning” team and “corporate and investment banking planning” team, whose primary function is to support the cross-divisional management of our organization.with respect to these specific functional areas.

Our principal business activities are not subject to any material seasonal trends. While we have a number of overseas branches and subsidiaries, substantially all of our assets are located, and substantially all of our revenues are generated, in Korea.

Deposit-Taking Activities

Principally through Shinhan Bank, we offer many deposit products that target different customer segments with features tailored to each segment’s financial and other profile. Our deposit products consist principally of the following:

 

  

Demand deposits. Demand deposits do not accrue interest or accrue interest at a lower rate than time or savings deposits and allow the customer to deposit and withdraw funds at any time. If interest-bearing,

demand deposits have interest accruing at a fixed or variable rate depending on the period and the amount of deposit. Demand deposits constituted approximately 12.7%12.3%, 12.1%13.7% and 12.6%13.6% of our total deposits as of December 31, 2010, 20112012, 2013 and 2012,2014, respectively. Our demand deposits paid average interest of 0.70%0.68%, 0.72%0.65% and 0.72%0.57% in 2010, 20112012, 2013 and 2012,2014, respectively.

  

Savings deposits.Savings deposits allow the customer to deposit and withdraw funds at any time and accrue interest at an adjustable interest rate, which is typically lower than the rate applicable to time or installment deposits. Saving deposits constituted approximately 22.3%22.0%, 21.1%23.5% and 20.5%26.5% of our total deposits as of December 31, 2010, 20112012, 2013 and 2012,2014, respectively, and paid average interest of 0.98%1.24%, 0.96% and 0.87% in each of 2010, 20112012, 2013 and 2012.

2014, respectively.

 

  

Time deposits. Time deposits generally require the customer to maintain a deposit for a fixed term during which the deposit accrues interest at a fixed rate or a variable rate based on certain financial indexes, including the Cost of Funds Index (“COFIX”). If the deposit is withdrawn prior to the end of the fixed term, the customer is paid a lower interest rate than that originally offered. The term typically ranges from one month to five years. Time deposits constituted approximately 62.6%64.9%, 65.0%61.8% and 66.1%58.8% of our total deposits as of December 31, 2010, 20112012, 2013 and 2012,2014, respectively, and paid average interest of 3.50%3.63%, 3.61%3.00% and 3.61%2.58% in 2010, 20112012, 2013 and 2012,2014, respectively.

 

  

Other deposits. Other deposits consist mainly of certificates of deposit. Certificates of deposit typically have maturities from 30 days to fivetwo years. Interest rates on certificates of deposit are determined based on the length of the deposit and prevailing market interest rates. Certificates of deposit are sold at a discount to their face value, reflecting the interest payable on the certificates of deposit. Certificates of deposit constituted approximately 2.4%0.8%, 1.8%1.0% and 0.8%1.1% of our total deposits as of December 31, 2010, 20112012, 2013 and 2012,2014, respectively. Our certificates of deposit paid average interest of 4.32%3.26%, 3.40%2.01% and 3.71%1.32% in 2010, 20112012, 2013 and 2012,2014, respectively.

We also offer deposits which provide the customer with preferential rights to housing subscriptions under the Housing Law, and eligibility for mortgage and home equity loans. These products include:

 

  

Housing subscription time deposits.These deposit products are special purpose time deposits providing the customer with a preferential right to subscribe for new private apartmenthousing units under the Housing Law.Law and Rules on Housing Supply (the “Housing Law”). This law provides various measures supporting the purchase of houseshousing units and the supply of such houseshousing units by construction companies. If a potential home-buyer subscribes for these deposit products and holds them for a certain period of time set forth in the Housing Law, such deposit customer obtains the right to subscribe for new private apartmenthousing units on a priority basis. Such preferential rights are neither transferable nor marketable in the open market. These products accrue interest at a fixed rate for one year and at an adjustable rate after one year, which are consistent with other time deposits. Required deposit amounts per account range from ₩2W2 million to ₩15W15 million depending on the size and location of the dwellinghousing unit. These deposit products target high- and middle-income households as customers.

 

  

Housing subscription installment savings deposits.These deposit products are monthly installment savings products providing the customer with a preferential subscription right to subscribe for new private apartmenthousing units under the Housing Law. Such preferential rights are neither transferable nor marketable in the open market. These deposits require monthly installments of ₩50,000W50,000 to ₩500,000,W500,000, have maturities between three and five years and accrue interest at fixed rates depending on the term, which rates are consistent with other installment savings deposits. These deposit products target low- and middle-income households as customers. For information on our deposits in Korean Won based on the principal types of deposit products we offer, see “— Description of Assets and Liabilities — Funding — Deposits.”

We offer a rangeThe rate of interest ratespayable on our deposit products may vary significantly, depending on average funding costs, the rate of return on our interest-earning assets, prevailing market interest rates among financial institutions and other major financial indicators.

We also offer court deposit services for litigants in Korean courts, which involve providing effectively an escrow service for litigants involved in certain types of legal or other proceedings. Chohung Bank historically was a dominant provider of such services since 1958, and following the acquisition of Chohung Bank, we

continue to hold a dominant market share in these services. Such deposits typically carry interest rates lower than the market rates (by approximately 1%0.5% per annum) and amounted to ₩5,888W6,150 billion, ₩6,103W6,680 billion and ₩6,150W6,443 billion as of December 31, 2010, 20112012, 2013 and 2012,2014, respectively.

The Monetary Policy Committee of the Bank of Korea imposes a reserve requirement on Won currency deposits ofat commercial banks which rangesat rates ranging from 0% to 7%, based generally on the term to maturity and the type of deposit instrument. See “— Supervision and Regulation — Principal Regulations Applicable to Banks — Liquidity.”

The Depositor Protection Act provides for a deposit insurance system whereunder which the Korea Deposit Insurance Corporation guarantees to depositors the repayment of their eligible bank deposits. The deposit insurance system insuresdeposits to depositors up to a total of ₩50W50 million per depositor per bank. See “— Supervision and Regulation — Principal Regulations Applicable to Banks — Deposit Insurance System.”

Retail Banking Services

Overview

We provide retail banking services primarily through Shinhan Bank, and, to a significantly lesser extent, through Jeju Bank, a regional commercial bank. The retail loans, excluding credit card receivables, amounted to ₩74,053W84,930 billion as of December 31, 2012.2014.

Retail banking services include mortgage and home equity lending and retail lending as well as demand, savings and fixed deposit-taking, checking account services, electronic banking and ATM services, bill paying services, payroll and check-cashing services, currency exchange and wire fund transfer. We believe that providing modern and efficient retail banking services is important to maintaining our public profile and as a source of fee-based income. We believe that our retail banking services and products will become increasingly important in the coming years as the domestic banking sector further develops and becomes more complex.

Retail banking has been and will continue to remain one of our core businesses. Our strategy in retail banking is to provide prompt and comprehensive services to retail customers through increased automation and improved customer service, as well as a streamlined branch network focused on sales. The retail segment places an emphasis on targeting high net worth individuals.

Retail Lending Activities

We offer various retail loan products, consisting principally of household loans whichto individuals and households. Our retail loan products target different segments of the population with features tailored to each segment’s financial profile and other characteristics, including each customer’s profession,occupation, age, loan purpose, collateral requirements and the duration of the customer’s relationship with Shinhan Bank. RetailOur retail loans consist principally of the following:

 

  

Mortgage and home equity loans,which are mostly comprised of mortgage loans that are used to finance home purchases and are generally secured by the homehousing unit being purchased; and

 

  

Other retail loans,which are loans made to customers for any purpose other than mortgage and home equity loans and the terms of which vary based primarily upon the characteristics of the borrower and which are either unsecured or secured, or guaranteed by deposits or by a third party.

As of December 31, 2012,2014, our mortgage and home equity loans and other retail loans accounted for 62.29%59.64% and 37.71%40.36%, respectively, of our retail loans (excluding credit card loans).

For secured loans, including mortgage and home equity loans, our policy is to lend up to 40% to 60%70% of the appraisal value of the collateral, after taking into account the value of any lien or other security interest that is prior tohas priority over our security interest (other than petty claims). The loan-to-value ratio of secured loans is updated on

a monthly basis using the most recent appraisal value of the collateral. As of December 31, 2012,2014, the loan-to-value ratio of mortgage and home equity loans of Shinhan Bank was approximately 49.1%52%. As of December 31, 2012,2014, substantially all of our mortgage and home equity loans were secured by residential property.

Under the Regulation on the Supervision of the Banking Business currently in effect,as amended effective August 1, 2014, our banking subsidiaries (i) are (i) subject to limitsa limit on loan-to-value ratios ranging from 50% to 60%ratio of 70% when extending home

mortgage loans, depending on the collateral value, loan period, and whether the home provided as collateral is located in the Greater Seoul Metropolitan area; andloans; (ii) are required to comply with a limit on debt-to-income ratios ranging from 40%ratio of 60% in extending home mortgage loans (amounting to 75% in making mortgage and home equity loans exceeding ₩100W100 million or more) for the purchase of new homesapartments that are secured by such apartments appraised at a market value of more thanW600 million if they are located in areas designated as “speculative” or (if in the greater Seoul Incheon and Gyeonggi province, depending onmetropolitan area) “excessively speculative”; (iii) are required to apply greater flexibility in determining the locationdebt-to-income ratio by considering the expected earnings potential; (iv) are prohibited from accepting apartments located in areas of intense speculation as collateral from borrowers who have already obtained home mortgage loans; (v) in the case of borrowers with two or more loans secured by apartments in areas of intense speculation, are required to limit the extension of the property,maturity of such loans so that the credit scorenumber of loans secured by apartments in areas of intense speculation held by such borrowers is reduced to one such loan; (v) are prohibited from extending home equity loans to minors; and (vi) are prohibited from accepting apartments located in areas of intense speculation as collateral for company loans with the borrower, whether the loan is being repaid on an installment basis, and whether the loan carries interest at a fixed rate or at a floating rate.purpose of acquiring such apartments, except for unavoidable cases.

In addition, the supervising authorities in Korea from time to time issue administrative instructions to Korean banks, which have the effect of regulating the access of borrowers to housing loans and, as such, demand for real estate properties. For example, the Financial Supervisory Service issued administrative instructions to financial institutions to (except in limited circumstances) verify the borrower’s ability to repay based on proof of income prior to making a mortgage and home equity loan regardless of the type or value of the collateral or the location of the property, which has had the effect of practically barring the grant of any new mortgage and home equity loans to borrowers without verifiable income.

Our banking subsidiaries are currently extendingextend mortgage and home equity loans in compliance with the applicable regulations and administrative instructions by the relevant supervising authorities.

The following table sets forth the portfolioa breakdown of our retail loans.

 

  As of December 31,   As of December 31, 
          2010                 2011                 2012           2012 2013 2014 
  (In billions of Won, except percentages)   (In billions of Won, except percentages) 

Retail loans(1)

    

Retail loans(1)

    

Mortgage and home-equity loans

  40,073   44,399   46,128    W46,130   W46,908   W50,652  

Other retail loans(2)

   24,901    25,052    27,925  

Other retail loans(2)

   28,407   30,242   34,278  

Percentage of retail loans to total gross loans

   35.26  35.61  36.61   36.73 37.09 37.94

 

Notes:

 

(1)

Before allowance for loan losses and excludes credit card accounts.

receivables.

(2)

In Korea, construction companies typically require buyers of new homes (including apartment units) to make installment payments of the purchase price well in advance of the title transfer. Commercial banks, including Shinhan Bank, provide advance loans on an unsecured basis for the time being, to retail borrowers where the use of proceeds for which is restricted to financing of home purchases. A significant portion of these loans are guaranteed by third parties, which may include the construction company receiving the installment payments, until construction of the home is completed. Once construction is completed and the titles to the homes are transferred to the borrowers, which may take several years, these loans become secured by the new homes purchased by these borrowers. In recognition of the unsecured nature of such loans, we classify such loans as other retail loans.

The total mortgage and home equity loans in the amount of ₩46,128amounted toW50,652 billion outstanding as of December 31, 20122014, and as of such date, consisted of amortizing loans (where(whose principal is repaid by part of the installment payments thereon is applied toward repaying the principal amount of the loans)thereon) in the amount of ₩32,747W40,351 billion and non-amortizing loans in the amount of ₩13,381W10,301 billion. In addition, as of December 31, 2012, there were2014, we also provided lines of credit in the aggregate outstanding amount of ₩528W515 billion for non-amortizing loans.

Pricing

The interest rates payable on Shinhan Bank’s retail loans made by Shinhan Bank are either periodically adjusted floating rates (based on a base rate determined for three-month, six-month or twelve-month periods derived using an internal transfer price system, which reflects the market cost of funding, in the market, as further adjusted to account for expenses related to lending and the profit margin of the relevant loan products) or fixed rates that reflect the market cost of funding, as further adjusted to account for expenses related to lending and the profit margin. Fixed rate loans currently have maturities of up to 15 years or less and are offered only on a limited basis and at a premium to floating rate loans. For unsecured loans, which we provideShinhan Bank provides on a floating or fixed rate basis, the interest rates thereon take into accountreflect a

margin based on, among other things, the borrower’s credit score as determined during ourits loan approval process. For secured loans, the credit limit is based on the type of collateral, priority with respect to the collateral and the loan-to-value ratio. We canShinhan Bank may adjust the pricing of these loans to reflect the borrower’s current and/or expected future contribution to Shinhan Bank’s profitability. The interest rate on ourShinhan Bank’s loan products may become adjusted at the time the loan is extended. If a loan is terminated prior to its maturity,within three years following the date of the loan, the borrower is obligatedrequired to pay us an early termination fee, of approximately 0.5% to 3.0%which is calculated generally as 1.5% of the outstanding principal amount of and accrued and unpaid interest on the loan, dependingmultiplied by a fraction the numerator of which is the number of the remaining days on the timingloan until maturity and the denominator of termination,which is the naturenumber of days comprising the term of the loan and the loan amount.or three years, whichever is greater.

As of December 31, 2012,2014, Shinhan Bank’s three-month, six-month and twelve-month base rates were approximately 2.89%2.13%, 2.88%2.17% and 2.89%2.18%, respectively. As of December 31, 2012,2014, Shinhan Bank’s fixed rates for mortgage and home equity loans with a maturity of one year, twothree years, five years and threeseven years were 6.60%approximately 3.80%, 7.10%3.85% and 7.20%4.50%, respectively, and Shinhan Bank’s fixed rates for other retail loans with a maturity of one year ranged from 6.75%4.74% to 13.25%14.00%, depending on the credit scores of its customers.

As of December 31, 2012, approximately 76.7%2014, 73.11% of Shinhan Bank’s total retail loans were floating rate loans and approximately 23.3%26.89% were fixed rate loans. As of the same date, approximately 75.7%65.45%, of Shinhan Bank’s retail loans with maturity of more than one year were floating rate loans and approximately 24.3% was34.55% were fixed rate loans.

PriorThe interest rate charged to February 2010, major commercial bankscustomers by our banking subsidiaries is based, in Korea, including Shinhan Bank, principally used the certificate of deposit, or CD, rates in determining the base rate for secured housing loans, which represent the substantial majority of retail loans. However, amid concerns that the CD rates do not accurately represent the banks’ cost of capital as certificates of deposit constitute relatively a minor fraction of the banks’ liabilities and in light of the substantial variance in recent periods between the CD rates and the actual market rates, beginning in February 2010, the Korean Federation of Banks has publishedpart, on the “cost of funding index”, or COFIX, which is published by the Korean Federation of Banks. COFIX is computed based on the weighted average interest of select funding products (including time deposits, housing and other installment savings deposits, repos, discounted bills and senior non-convertible financial debentures) of nine major Korean banks (comprised of Kookmin Bank, Shinhan Bank, Woori Bank, Hana Bank, Korea Exchange Bank, NHNonghyup Bank, Industrial Bank of Korea, Citibank Korea and Standard Chartered Bank)Bank Korea). Each bank then independently determines the interest rate applicable to its respective customers by adding a spread to the COFIX based on the difference between the COFIX and such bank’s general funding costs, administration fees, the customer’s credit score, the maturity of the loan and other customer-specific premiums and discounts based on the customer relationship with such bank. These interest rates are typically adjusted on a monthly basis.

Private Banking

Historically, weWe have long focused on customers with high net worth. Our retail banking services include providing private banking services to high net worth customers who seek personal advice in complex financial matters. Our aim in private banking is to help enhance wealth accumulation by, and increase the financial sophistication of, our high net-worth clients by offering them portfolio and fund management, tax consulting and real estate management services, among others.

As of December 31, 2012,2014, Shinhan Bank operated 2425 private banking centers nationwide, including 18 in Seoul, twothree in the suburbs of Seoul and four in cities located in other regions in Korea. As of December 31, 2012,2014, Shinhan Bank had approximately 5,5296,055 private banking customers, who are typically required to have ₩500W500 million in depositdeposits with us to qualify for private banking services.

Corporate and Investment Banking Services

Overview

We provide corporate banking services, primarily through Shinhan Bank, to small- and medium-sized enterprises, including enterprises known as SOHO or(standing for “small office, home office”), which are small enterprises operated by individuals or households, and, to a lesser extent, to large corporations, including corporations that are affiliated withchaebols. We also lend to government-controlled enterprises.

The following table sets forth the balances and percentage of our total lending attributable to each category of our corporate lending business as of the dates indicated.

 

  As of December 31,   As of December 31, 
  2010 2011 2012   2012 2013 2014 
  (In billions of Won, except percentages)   (In billions of Won, except percentages) 

Small- and medium-sized enterprises loans(1)

  51,266     27.82 52,268     26.80 51,324     25.37

Small- and medium-sized enterprises loans(1)

  W51,324     25.29 W55,062     26.47 W59,889     26.75

Large corporate loans

   33,128     17.98  34,413     17.64  33,713     16.67   33,713     16.61   31,412     15.10   33,381     14.91  

Others

   17,234     9.35  21,043     10.79  25,331     12.52   25,488     12.56   26,698     12.84   27,538     12.30  
  

 

   

 

  

 

   

 

  

 

   

 

   

 

   

 

  

 

   

 

  

 

   

 

 

Total corporate loans

  101,628     55.15 107,724     55.23 110,368     54.56W110,525   54.47W113,172   54.41W120,808   53.96
  

 

   

 

  

 

   

 

  

 

   

 

   

 

   

 

  

 

   

 

  

 

   

 

 

 

Note:

 

(1)

Represents the principal amount of loans extended to corporations meeting the definition of small- and medium-sized enterprises under the Basic Act on Small- and Medium-sized Enterprises and its Presidential Decree.

Shinhan Bank also engages in treasury and securities investment business, which involves, among other things, treasury oractivities (consisting primarily of internal asset and liability management,management), securities investment trading and derivatives trading.

Small- and Medium-sized Enterprises Banking

Under the Basic Act on Small- and Medium-sized Enterprises (the “SME Basic Act”) and itsthe related Presidential Decree, as amended effective from February 3, 2015, in order to qualify as a small- and medium-sized enterprise, (i) the number of regular employees of the enterprise must be less than 1,000, (ii) the enterprise’s total assets at the end of the immediately preceding fiscal year must be less than ₩500W500 billion, (iii) the enterprise’s paid-in capital at the end of the immediately preceding fiscal year must be less than ₩100 billion, (iv) the enterprise’s average sales revenues for the most recent three fiscal years must be less than ₩150 billion, (v)(ii) the enterprise must meet the standards prescribed by the Presidential Decree in relation to the average and total annual sales revenues applicable to the type of its main business, and (vi)(iii) the enterprise must meet the standards of management independence from ownership as prescribed by the Presidential Decree, including non-membership in a conglomerate as defined in the Monopoly Regulations and Fair Trade Act. Furthermore,However, if any entity which was a small- and medium-sized enterprise as defined in the SME Basic Act prior to the latest amendment no longer meets such definition following such amendment, such entity will be deemed a small- and medium-sized enterprise for purposes of January 26, 2012, non-profitthe SME Basic Act until March 31, 2018. Non-profit enterprises with a number of regular employees not exceeding 300 andor revenue of less than ₩30W30 billion that satisfy certain requirements prescribed in the Basic Act on Small- and Medium-sized Enterprises and its Presidential Decree may qualify as a small- and medium-sized enterprise. Furthermore, cooperatives and federations of cooperatives as prescribed by the Presidential Decree are deemed as small- and medium-sized enterprises, effective from April 15. 2014. As of December 31, 2012,2014, we made loans to 173,379220,135 small- and medium-sized enterprises for an aggregate amount ₩51,324W59,889 billion.

Our small- and medium-sized enterprises banking business has traditionally been and is expected to remain one of our core businesses, subject to prevailing market conditions. For example, since the onset of the global financial crisis and economic downturns in Korea starting in 2008, we have sharply reduced new lending to the small- and medium-sized enterprises and are currently focusing on maintaining the asset quality of existing loans to these enterprises. Depending on the level and scope of economic recovery, we may seek to focus on asset growth for these enterprises on a selective basis.

We believe that Shinhan Bank, whose traditional focus has been on small- and medium-sized enterprises lending, is well-positioned to succeed in the small- and medium-sized enterprises market in light of its marketing capabilities (which we believe have provided Shinhan Bank with significant customer loyalty) and its prudent risk management practices, including conservative credit rating systemsystems for credit approval. To maintain or increase its market share of small- and medium-sized enterprises lending, Shinhan Bank:

 

  

has positioned itself based on accumulated a market-leading expertise and familiarity as to customers and products. We believe Shinhan Bank has a goodan in-depth understanding of the credit risks embedded in this market segment and to develop loan and other products specifically tailored to the needs of this market segment;

 

  

operates a relationship management system to provide targeted and tailored customer service that is tailored to small-and medium-sized enterprises. Shinhan Bank currently has relationship management teams in 145190 banking branches, of which two are corporate banking branches and 143188 are hybrid banking branches

designed to serve both retail customers and, to a limited extent, corporate customers. These relationship management teams market products, and review and approve smaller loans that posewith less credit risks; and

 

  

continues to focus on cross-selling loan products with other products. For example, when Shinhan Bank lends to small- and medium-sized enterprises, it also explores opportunities to cross-sell retail loans or deposit products to the employees of these enterprises or to provide financial advisory services.

Large Corporate and Investment Banking

Large corporate customers consist primarily of member companies ofchaebolsand financial institutions. Our large corporate loans amounted to ₩33,713W33,381 billion as of December 31, 2012. As large2014. Large corporate customers tend to have better credit profiles than small- and medium-sized enterprises, since the onset of the global financial crisis and economic downturns in Korea starting in 2008,accordingly, Shinhan Bank has focusedexpanded its focus on attracting and retaining large corporatethese customers as part of its risk management policy.

Shinhan Bank aims to be a one-stop financial solution provider and partnerthat also partners with its corporate clients in their corporate expansion and growth endeavors. To thisthat end, and in order to take advantage of the deregulation in the Korean financial industry as a result of the adoption of the Financial Investment Services and Capital Markets Act, Shinhan Bank provides a wide range of corporate banking services, including investment banking, services, including real estate financing, overseas real estate project financing, large development project financing, infrastructure financing, structured financing, equity investments/venture investments, mergers and acquisitions consulting, securitization and derivatives services, including securities and derivative products and foreign exchange trading. Shinhan Bank, through Shinhan Asia Limited, a subsidiary in Hong Kong, also arranges financing for, and offers consulting services to, Korean companies expanding their business overseas, particularly in Asia.

Electronic Corporate Banking

Shinhan Bank offers to corporate customers a web-based total cash management service throughknown as “Shinhan Bizbank.” Shinhan Bizbank supports substantially all types of banking transactions ranging from basic transaction history inquiries and fund transfers to opening letters of credit, trade finance, payment management, collection management, sales settlement service, acquisition settlement service, business-to-business settlement service, sweeping and pooling. In addition, Shinhan Bank provides customers with integrated and advanced access to its financial services through its “Inside Bank”“InsideBank” program, which combines internet banking, capital management services and enterprise resource planning to better serve corporate customers. The Inside Bank program also seeks to provide customized financial services to meet the comprehensive needs of target corporate customers ranging from conglomerates to small enterprises in various industries, with the goal of enhancing convenience to our corporate customers in accessing our financial services as well as assisting them to strategically manage their funds.

Corporate Lending Activities

Our principal loan products for corporate customers are working capital loans and facilities loans. Working capital loans, which include discounted notes and trade financing, are generally loans used for general working

capital purposes. Facilities loans are provided to finance the purchase of equipment and construction of manufacturing plants. As of December 31, 2012,2014, working capital loans and facilities loans amounted to ₩53,786W55,267 billion and ₩25,518W32,450 billion, respectively, representing 67.82%63.01% and 32.18%36.99% of Shinhan Bank’s total Won-denominated corporate loans. Working capital loans generally have a maturity of one year, but may be extended on an annual basis for an aggregate term of three years in the case of unsecured loans and five years in the case of secured loans. Facilities loans have a maximum maturity of ten years, and are typically repaid in semiannual installments of at least twice a year, subjectper annum and may be entitled to a grace period for the first repayment of not less thanexceeding one-third of the loan term; provided thatterm with respect to the first repayment; facilities loans with a term of three years or less may be paid in full at maturity.

Loans to corporations may be unsecured or secured by real estate, deposits or guaranty certificates. As of December 31, 2012,2014, secured loans and guaranteed loans (including loans secured by guaranty certificates issued by credit guarantee insurance funds) accounted for 56.59%57.65% and 10.39%10.19%, respectively, of Shinhan Bank’s Won-denominated loans to small- and medium-sized enterprises. Approximately 41.61%45.25% of the corporate loans were secured by real estate.estate as of such date.

When evaluating whether to extend loans to corporate customers, Shinhan Bank reviews their creditworthiness, credit score, value of any collateral and/or third party guarantee. The value of collateral is computed using a formula that takes into account the appraised value of the collateral, any prior liens or other claims against the collateral and an adjustment factor based on a number of considerations including, with respect to property, the average value of any nearby property sold in a court-supervised auction during the previous year. Shinhan Bank revalues collateral when a secured loan is renewed or if a trigger event occurs with respect to the loan in question.

Pricing

Shinhan Bank determines the price for its corporate loan products based principally on their respective cost of funding and the expected loss rate based on the borrower’s credit risk. As of December 31, 2012, 62.24%2014, 64.17% of Shinhan Bank’s corporate loans with outstanding maturities of one year or more had variable interest rates that were not fixed but were variableas determined by reference to theirthe applicable market rates.

More specifically, the interest raterates on Shinhan Bank’s corporate loans isare generally determined as follows:

Interest rate = (Shinhan Bank’s periodic market floating rateor reference rate)plus transaction costplus a credit spreadplus risk premiumplus or minus a discretionary adjustment rate.adjustment.

Depending on the market condition and the agreement with the borrower, Shinhan Bank may use either its periodic market floating rate or the reference rate as the base rate in determining the interest rate for the borrower. As of December 31, 2012,2014, Shinhan Bank’s periodic market floating rates (which are based on a base rate determined for a three-month, six-month, one-year, two-year, three-year or five-year periodsperiod, as applicable, as derived using Shinhan Bank’s market rate system) were 2.89%2.13% for three months, 2.88%2.17% for six months, 2.90%2.18% for one year, 2.99%2.23% for two years, 3.07%2.31% for three years and 3.21%2.49% for five years. As of the same date, Shinhan Bank’s reference rate was 8.75%6.75%. The reference rate refers to the base lending rate used by Shinhan Bank. The reference rateBank and is determined annually by Shinhan Bank’s Asset & Liability Management Committee based on, among others, Shinhan Bank’s funding costs, cost efficiency ratio and discretionary margin.

Transaction cost is added to reflectreflects the standardized transaction cost assigned to each loan product and other miscellaneous costs, including contributions to the Credit Guarantee Fund, and education taxes. The Credit Guarantee Fund is a statutorily created entity that provides credit guarantees to loans made by commercial banks and is funded by mandatory contributions from commercial banks in the amount of approximately 0.2% of all loans made by them.

The credit spread is added to the periodic floating rate to reflect the expected loss based on the borrower’s credit rating and the value of any collateral or payment guarantee. In addition, Shinhan Bank adds a risk premium which takes into account the potential of unexpected loss that may exceed the expected loss from the credit rating assigned to a particular borrower.

A discretionary adjustment rate is added or subtracted to reflect the borrower’s current and/or future contribution to Shinhan Bank’s profitability. If additional credit is provided by way of a guarantee, of another loan, the adjustment rate is subtracted to reflect such change in the credit spread. In addition, depending on the price and other terms set by competing banks for similar borrowers, Shinhan Bank may reduce the interest rate to compete more effectively with other banks.

Treasury

Shinhan Bank’s treasury division provides funds to all of Shinhan Bank’s business operations and ensures the liquidity of its operation. To secure stable long-term funds, Shinhan Bank uses fixed and floating rate notes, debentures, structured financing, and other advanced funding methods. As for overseas funding, Shinhan Bank closely monitors the feasibility of raising funds in currencies other than the U.S. dollar,Dollar, such as the Japanese Yen and the Euro. In addition, Shinhan Bank makes call loans and borrows call money in the short-term money market. Call loans are short-term lending among banks and financial institutions in either Korean Won or foreign currencies with a minimum transaction amount of ₩100W100 million and maturities of typically one day.

Securities Investment and Trading

Shinhan Bank invests in and trades securities for its own accounts in order to maintain adequate sources of liquidity and to generate interest income, dividend income and capital gains. Shinhan Bank’s trading and investment portfolios consist primarily of Korean treasury securities and debt securities issued by Korean government agencies, local governments or certain government-invested enterprises, debt securities issued by financial institutions and equity securities listed on the KRX KOSPI Market and KRX KOSDAQ Market of the Korea Exchange. For a detailed description of our securities investment portfolio, see “— Description of Assets and Liabilities — Investment Portfolio.”

Derivatives Trading

Shinhan Bank provides to its customers, and to a limited extent, trades for its proprietary accounts, a range of derivatives products, which include:

 

interest rate swaps, options, and futures relating to Korean Won interest rate risks and LIBOR risks, respectively;

 

cross-currency swaps largely for Korean Won against U.S. dollars,Dollars, Japanese Yen and Euros;

 

equity and equity-linked options;

 

foreign currency forwards, swaps and options;

 

commodity forwards, options and swaps;

 

credit derivatives; and

 

KOSPI 200 indexed equity options.

Shinhan Bank’s outstanding derivatives commitments in terms of notional amount was ₩242,984W136,795 billion, ₩165,879W122,842 billion and ₩135,976W106,498 billion in 2010, 20112012, 2013 and 2012,2014, respectively. Such derivative operations generally focus on addressing the needs of Shinhan Bank’s corporate clients to enter into derivative contracts to hedge their risk exposure and entering into back-to-back derivatives entered into to hedge Shinhan Bank’s risk exposure that results from such client contracts.

Shinhan Bank also enters into derivative trading contracts to hedge the interest rate and foreign currency risk exposures that arise from its own assets and liabilities. In addition, to a limited extent, Shinhan Bank engages in proprietary trading of derivatives within our regulated open position limits. See “— Description of Assets and Liabilities — Derivatives.”

International Business

Shinhan Bank also engages in treasury and investment activities in international capital markets, principally including foreign currency-denominated securities trading, foreign exchange trading and services, trade-related financial services, international factoring services and foreign banking operations through its overseas branches and subsidiaries. Shinhan Bank aims to become a leading bank in Asia and expand its international business by focusing on further bolstering its overseas network, localizing its overseas operations and diversifying its product offerings, particularly in terms of asset management, in order to meet the various financing needs of its current and potential customers overseas.

Trust Account Management Services

Overview

Shinhan Bank’s trust account management services involve management of trust accounts, primarily in the form of money trusts. Trust account customers are typically individuals seeking higher rates of return than those offered by bank account deposits. Because deposit reserve requirements do not apply to deposits held in trust accounts as opposed to deposits held in bank accounts, and regulations governing trust accounts tend to be less strict, Shinhan Bank is generally able to offer higher rates of return on trust account products than on bank deposit products. However, in recent years, due to the ongoing low interest environment, Shinhan Bank has not been able to offer attractive rates of return on its trust account products.

Trust account products generally require higher minimum deposit amounts than those required by comparable bank account deposit products. Unlike bank deposit products, deposits in trust accounts are invested primarily in securities (consisting principally of debt securities and beneficiary certificate for real estate financing) and, to a lesser extent, in loans, as the relative shortage of funding sources require that trust accounts be invested in a higher percentage of liquid assets.

Under the Banking Act, the Financial Investment Services and Capital Markets Act and the Trust Act, assets accepted in trust accounts are required to be segregated from other assets of the trustee bank and are not availableunavailable to satisfy the claims of the depositors or other creditors of such bank. Accordingly, trust accounts that are not guaranteed as to principal (or as to both principal and interest) are accounted for and reported separately from the bank accounts. See “— Supervision and Regulation.” Trust accounts are regulated by the Trust Act and the Financial Investment Services and Capital Markets Act, and most national commercial banks offer similar trust account products. Shinhan Bank earns income from trust account management services, which is recorded as net trust management fees.

As of December 31, 2010, 20112012, 2013 and 2012,2014, Shinhan Bank had total trust assets of ₩33,240W29,243 billion, ₩30,563W26,342 billion and ₩29,243W30,986 billion, respectively, comprised principally of securities investments ofW5,266 billion,W5,195 billion andW6,239 billion, respectively; real property investments of ₩10,104W9,511 billion, ₩10,683W4,723 billion and ₩9,511 billion, respectively; securities investments of ₩6,274 billion, ₩5,759 billion and ₩5,266W5,913 billion, respectively; and loans with an aggregate principal amount of ₩527W560 billion, ₩566W466 billion and ₩560W434 billion, respectively. Securities investments consisted of corporate bonds, government-related bonds and other securities, primarily commercial paper. As of December 31, 2010, 20112012, 2013 and 2012,2014, debt securities accounted for 17.6%16.3%, 17.2%18.3% and 16.3%18.9%, respectively, and equity securities constituted 1.3%1.7%, 1.6%1.4% and 1.7%1.3%, respectively, of Shinhan Bank’s total trust assets. Loans made by trust accounts are similar in type to those made by bank accounts, except that they are made only in Korean Won. As of December 31, 2010, 20112012, 2013 and 2012,2014, approximately 61.6%51.9%, 58.5%54.5% and 51.9%57.9%, respectively, of the amount of loans from the trust accounts were collateralized or guaranteed. In making investment from funds received for each trust account, each trust product maintains investment guidelines applicable to each such product which set forth, among other things, company-, industry- and security-specific limitations.

Trust Products

In Korea, trust products typically take the form of money trusts, which are discretionary trusts over which (except in the case of a specified money trust) the trustees have investment discretion subject to applicable law

and is commingled and managed jointly for each type of trust account. The specified money trusts are established on behalf of customers who give specific directions as to how their trust assets should be invested.

Money trusts managed by Shinhan Bank’s trust account business amounted to ₩11,920W15,453 billion, ₩14,000W16,830 billion and ₩15,453W19,591 billion as of December 31, 2010, 20112012, 2013 and 2012,2014, respectively.

Shinhan Bank offers variable rate trust products through its retail branch network. As of December 31, 2010, 20112012, 2013 and 2012,2014, Shinhan Bank’s variable rate trust accounts amounted to ₩8,553W12,289 billion, ₩10,814W13,531 billion and ₩12,289W16,121 billion, respectively, of which principal guaranteed variable rate trust accounts amounted to ₩3,366W3,163 billion, ₩3,185W3,298 billion and ₩3,163W3,469 billion, respectively. Variable rate trust accounts offer their holders variable rates of return on the principal amount of the deposits in the trust accounts and do not offer a guaranteed return on the principal of deposits, except in the limited cases of principal guaranteed variable rate trust accounts, for which payment of the principal amount is guaranteed. Shinhan Bank charges a lump sum or a fixed percentage of the assets held in such trusts as a management fee, and, depending on the trust products, is also entitled to additional fees in the event of early termination of the trusts by the customer. Korean banks, including Shinhan Bank, are currently allowed to guarantee the principal of the following types of variable rate trust account products: (i) existing individual pension trusts, (ii) new individual pension trusts, (iii) existing retirement pension trusts, (iv) new retirement pension trusts, (v) pension trusts and (vi) employee retirement benefit trusts. Shinhan Bank also offershas an insignificant amount of guaranteed fixed rate trust products (amounting to ₩1.0W1.0 billion, ₩1.0W1.0 billion and ₩1.0W1.0 billion as of December 31, 2010, 20112012, 2013 and 2012,2014, respectively), which provide to its holders a guaranteed return of the principal as well as a guaranteed fixed rate of return.

These products are carry-overs from past offerings, and Shinhan Bank no longer offers guaranteed fixed rate trust products.

Credit Card Services

OverviewProducts and Services

We currently provide our credit card services principally through our credit card subsidiary, Shinhan Card, and to a limited extent, Jeju Bank. Former Shinhan Card was originally formed as a result of the spin-off of Shinhan Bank’s credit card business in June 2002. In April 2006, the credit card division of Chohung Bank was split and merged into former Shinhan Card concurrently with the merger of Chohung Bank and Shinhan Bank. Prior to the merger of former Shinhan Bank and Chohung Bank in April 2006, Chohung Bank had an active credit card business division. Chohung Bank was a member of BC Card Co., Ltd. (“BC Card”), which is owned by consortium banks. Shinhan Card currently holds an 1.0% equity interest in BC Card. BC Card issues credit cards under the names of the member banks, substantially all of which are licensed to use MasterCard, Visa or JCB. This enables holders of BC Card to use their cards at any establishment which accepts MasterCard, Visa or JCB, as the case may be.

In March 2007, we acquired the controlling equity interest in LG Card. On October 1, 2007, LG Card assumed all of the assets and liabilities of former Shinhan Card and changed its name to Shinhan Card. We believe that the acquisition of LG Card, which was the largest credit card company in Korea in terms of the number of cardholders, has contributed to our having the largest market share in the Korean credit card industry and diversifying our revenue sources by reducing our reliance on our banking operations.

Products and Services

Shinhan Card offers a wide range of credit card and other services, principally consisting of the following:

 

  

credit card services, which involve providing cardholders with credit up to a preset limit to purchase products and services. Payment mustRepayment for credit card purchases may be made either (i) on a lump-sum basis, namely, in full at the end of a monthly billing cycle (the Lump-sum Basis) or (ii) on a revolving basis subject to a minimum monthly payment which is the lesser of (x) 5%10% to 20% of the amount outstanding (depending on the cardholder’s credit) or (y) ₩30,000.W50,000. Currently, (the Revolving Payment Basis), the remaining outstanding credit card balance subject to the revolving basis payments generally accrues interest at the effective annual rates of approximately 6.34% to 25.94%24.94%.

 

  

cash advances, which enable the cardholders to withdraw cash subject to a preset limit from an ATM machine or a bank branch. Repayments for which payment mustcash advances may be made either on a lump-sum basis or a revolving basis. Currently, the lump-sum cash advances generally accrue interest at the effective annual rates of approximately 7.8%7.84% to 28.4%27.44% and the revolving cash advances generally accrue interest at a minimum rate of (x) 5% to 20% of the outstanding balance (depending on the cardholder’s credit). Cash advances may be made at ATM machines and bank branches.

or (y) W30,000.

 

  

installment purchases, which provide customers with an option to purchase products and services from select merchants on an installment basis for which paymentsrepayments must be made in equal amounts over a fixed term ranging from two months to 3624 months. Currently, the outstanding installment purchase balances generally accrue interest at the effective annual rates of approximately 10.9%9.5% to 21.8%20.9%.

 

  

card loans, which provide customers withenable cardholders to receive, up to a preset limit, a loan which are generally unsecured loans. Payment must beunsecured. Repayment of card loans is made generally by (i) repaying principal and interest in equal amounts on an installment basis over a fixed term of two to 36 months, (ii) repaying the principal and

interest amounts in full at maturity, or (iii) making interest-only payments during the initial grace period of typically three months and repaying the principal and interest amounts on a monthly installment basis over the remaining period of typically two to 24 months. Currently, the outstanding card loan balances generally accrue interest at the effective annual rates of approximately 7.6% to 26.9%25.9%. Delinquent credit card receivables can also be restructured into loans, which we classify as card loans, and these loans generally accrue interest at the effective annual rates of approximately 17.0% to 27.8% over a fixed term whose maximum is 6072 months.

Shinhan Card derives revenues from annual membership fees paid by credit cardholders, interest charged on credit card balances, fees and interest charged on cash advances and card loans, interest charged on late and deferred payments and merchant fees paid by retail and service establishments. Merchant fees and interest on cash advances constitute the largest source of revenue.

The annual membership fees for credit cards vary depending on the type of credit card and the benefits offered thereunder. For its standard credit cards, Shinhan Card charges an annual membership fee ranging from ₩2,000W2,000 to ₩1,000,000W1,000,000 per credit card, depending on the type of the card and the cardholder profile. Annual membership fees for various affinity and co-branded cards vary from ₩2,000W2,000 to ₩1,000,000.W1,000,000. If Shinhan Card’s customers make cash advances using ATMs of a financial institution other than Shinhan Card, Shinhan Card also charges cardholders’a usage fee for such cash advances in an amount equivalent to the fees charged by financial institutions for cash advances provided through each such financial institution’s ATMs.institution for the use of its ATM plus costs to cover Shinhan Card’s related administration expenses.

Any accounts that are unpaid when due are deemed to be delinquent accounts, for which Shinhan Card levies a late charge in lieu of the interest rates applicable prior to default. The late charge bears interest rangingrate currently ranges from 23.0% to a maximum rate of 29.5% per annum.

Merchant discount fees, which are processing fees Shinhan Card charges to the merchants, can be up to the regulatory limit of 2.7% of the purchased amount depending on the merchant used, with the average charge being 1.93%1.88% in 2012.2014.

Although making payments on a revolving basis is more common in many other countries, this payment method is still in its early stages of development in Korea. Cardholders in Korea are generally required to repay their purchases within approximately 14 to 44 days of purchase depending on their payment cycle, except in the case of installment purchases where the repayment term is typically three to six months. Accounts that remain unpaid after this period are deemed to be delinquent, and Shinhan Card levies late charges on and closely monitors such accounts. For purchases made on an installment basis, Shinhan Card charges interest on unpaid amounts at rates that vary according to the terms of repayment.

Cardholders are required to settle their outstanding balances in accordance with the terms of the credit cards they hold. Accountholders may chooseCardholders are required to select the monthly settlement date.date when they open the credit card account and may subsequently change the settlement but no more than once every two months. Settlement dates at or around the end of each month are the most popular since salaries are typically paid at the end of the month. A cardholder is required to select a settlement date when the account is opened. The cardholder may change the settlement date after the account has been opened but no more than once every two months.

In addition to credit card services, Shinhan Card also offers check cards, which are similar to debit cards in the United States and many other countries, to its individual retail customers as well asand corporate customers. A check card can be used at any of the merchants that accept credit cards issued by Shinhan Card and the amount charged to a check card is directly debited from the cardholder’s designated bank account. Check cards have a low risk of default and there are no procurementinvolve minimal funding costs. Although Shinhan Card does not charge annual membership fees on check cards, merchants are charged fees on the amount purchased using check cards at a rate between 1.0%1.00% and 1.85%, depending on the type of business, which is lower than the corresponding fee charged for credit card use.

Credit Card Products

Shinhan Card offers a wide range of credit card products tailored for credit cardholders’ lives and to satisfy their preferences and needs. Credit card products offered by Shinhan Card include:

 

cards that provide additional benefits such as frequent flyer miles and reward program points that can be redeemed by the customer for complementary services, prices and cash;

 

gold cards, platinum cards and other preferential members’preferred membership cards, which have higher credit limits and provide additional services in return for higher annual membership fees;

 

cards with newadditional features to preferred customers, such as revolving credit cards, travel services and insurance;

 

cards with fraud detection and security systems to prevent the misuse of credit cards and to encourage the use of credit cards over the Internet;

 

corporate and affinity cards that are issued to employees or members of particular companies or organizations; and

 

mobile phone cards allowing customers to conduct wireless credit card transactions withthrough their mobile phones using 3G or more advanced technology.

phones.

Customers and Merchants

In addition to internal growth through cross-selling, we also seek to enhance our market position by selectively targeting new customers with high net worth and solid credit quality through the use of a sophisticated and market-oriented risk management system. We also seek to provide a wide variety of differentiated products and services tailored to our customers’ individualized needs through precision analysis and customer segmentation based on the “big data” we have compiled on our approximately 22 million customers. We have also formed a team dedicated to the “fintech” business by actively pursuing technology developments and strategic alliances with key partners. Shinhan Card screens its credit card applicants and sets individualized credit limits for such applicants according to internal guidelines based on a comprehensive credit scoring system.

The following table sets forth the number of customers of Shinhan Card and the number of merchants at which Shinhan Card can be used for purchases as of the dates indicated.

 

  As of December 31,   As of December 31, 
      2010         2011         2012       2012 2013 2014 
  (In thousands, except percentages)   (In thousands, except percentages) 

Shinhan Card:

        

Number of credit card holders(1)

   15,299    15,540    15,182  

Number of credit card holders(1)

   15,182   13,493   12,578  

Personal accounts

   15,183    15,424    15,070     15,070   13,385   12,468  

Corporate accounts

   116    116    112     112   108   110  

Active ratio(2)

   79.6  81.5  83.6

Active ratio(2)

   83.6 93.7 97.1

Number of merchants

   2,552    2,669    2,755     2,755   2,392   2,491  

 

Notes:

 

(1)

Represents the number of cardholders whose card use is not subject to suspension or termination as of the relevant date.

(2)

Represents the ratio of accounts used at least once within the last six months to the total accounts as of year-end.

Installment Finance

Shinhan Card provides installment finance services to customers in connection withto facilitate purchases of durable consumer goods such as new and used cars, appliances, computers and other home electronics products. Revenues from

installment finance operations accounted for 2.3%1.9% of Shinhan Card’s total operating revenue in 2012.2014. Shinhan Card pays the merchants when Shinhan Card’s customers purchase such goods, and the customers remit monthly installment payments to Shinhan Card over a number of months, generally up to 36 months (and, in the case of installment financings for automobile purchases, up to 72 months), as agreed with the customers. For installment finance products for new cars, Shinhan Card charges,historically charged, in addition to interest, an initial financing fee of up to 9.9% of the purchase price, depending on the customer’s credit score, the installment period and installment amount. Initial financing fees charged in connection with installment finance products for new cars, however, were abolished effective March 2, 2013 pursuant to the Financial Consumer Report (Automobile Financings) issued by the Financial Supervisory Service on January 29, 2013. Shinhan Card has installment financing arrangements with over 10,000 merchants in Korea, including major car dealers, manufacturers and large retailers with nationwide networks, such as electronics goods stores.

Shinhan Card promptly processes installment financing applications and, based on the extensive credit information it possesses or can access, it is able to offer flexible installment payment terms tailored to individual needs of the customers. Shinhan Card also devotes significant efforts to developdeveloping and maintainmaintaining its relationships with merchants, which are the most important source of referrals for installment finance customers. Shinhan Card has developed a system ofmakes prompt payments to merchants for goods purchased by the installment finance customers.

Auto Lease

Shinhan Card currently provides auto leasing financing to retail customers and corporations. Revenues from auto lease operations accounted for 1.0%0.8% of Shinhan Card’s total operating revenue in 2012.2014.

Securities Brokerage Services

Overview

Through Shinhan Investment, we provide a wide range of financial investment services to our diversified customer base including corporations, institutional investors, governments and individuals. Financial investment

services offered by Shinhan Investment range from securities brokerage to our retail and institutional customers,services, investment advice and financial planning services, to our retail customers, as well asand investment banking services such as underwriting and M&A advisory services. Subject to market conditions, Shinhan Investment also engages in equity- and stock index-linked derivatives sales and brokerage, proprietary trading and brokerage services to our institutional customers.for futures involving interest rates, currency and commodities as well as foreign exchange margin trading.

As of December 31, 2012,2014, according to internal data, Shinhan Investment’s annual market share of Korean equity brokerage market was 4.92%6.42% (consisting of 2.35%2.40% in the retail segment, 0.71%0.75% in the institutional segment and 1.86%3.27% in the international segment) in terms of total brokerage volume, ranking thirdsecond among securities firms in Korea, excluding discount brokers such as Mirae Asset Securities and Kiwoom Securities.Korea. As of the same date, according to internal data, Shinhan Investment held the fourth largest annual market share in options brokerage segments and the second largest annual market share in the KOSPI 200 futures of 4.87%4.98% and 6.07%7.87%, respectively, in terms of total brokerage volume with respect to these products.

Following the implementation of the Financial Investment Services and Capital Markets Act in 2009, Shinhan Investment has obtained requisite approvals for its existing businesses in investment banking services, securities brokerage services, trust services, investment advisory services and discretionary account asset management services, as well as existing and new derivatives businesses, which enables Shinhan Investment to provide not only its existing services in equity- and stock index-linked derivatives sales and brokerage, but also proprietary trading and brokerage services for futures involving interest rates, currency and commodities as well as foreign exchange margin trading. Shinhan Investment currently provides all of the foregoing services, subject to prevailing market conditions.

Products and Services

Shinhan Investment provides principally the following services:

 

  

retail client services. These services include equity and bond brokerage, investment advisory and financial planning services to retail customers, with a focus on high net worth individuals. The fees generated include brokerage commissions for the purchase and sale of securities, asset management fees, interest income from credit extensions (including in the form of stock subscription loans), margin transaction loans and loans secured by deposited securities.

institutional client services:

 

  

institutional client services:

brokerage services. These services include brokerage of stocks, corporate bonds, futures and options provided to Shinhan Investment’s institutional and international customers and sale of

institutional financial products. These services are currently supported by a team of 77approximately 80 research analysts that specialize in equity, bonds and derivatives research.

 

  

investment banking services. These services include a wide array of investment banking services to Shinhan Investment’s corporate customers, such as domestic and international initial public offerings, mergers and acquisitions advisory services, bond issuances, underwriting, capital increase, asset-backed securitizations, issuance of convertible bonds and bonds with warrants, structured financing, issuance of asset-backed commercial papers and project financings involving infrastructure, real estate and shipbuilding.

Shinhan Investment also engages, to a limited extent, in proprietary trading in equity and debt securities, derivative products and over-the-counter market products.

With respect to brokerage services, in the face of intense competition in the domestic brokerage industry, Shinhan Investment primarily focuses on strengthening profitability through service differentiation and efficient management of its distribution network rather than enlarging its market share indiscriminately through lowering fees and commissions. Shinhan Investment’s service differentiation efforts include offering its customers opportunities to purchase stocks in a wide range of countries (currently more than 25 countries), leveraging synergy opportunities afforded by affiliation with other Shinhan entities such as offering brokerage accounts maintained at Shinhan Bank and Shinhan Capital.

With respect to investment banking services, Shinhan Investment provides such services through five divisions consisting ofconcentrates on equity capital markets, debt capital markets, private equity, project finance and mergers and acquisitions, as well as fouracquisitions. To a limited extent, Shinhan Investment also engages in private equity investments through formation of private equity funds by soliciting investors on a private placement basis. To better serve its international customers, Shinhan Investment has established two overseas service centers in Hong Kong Shanghai, Tokyo and Ho Chi Minh City.

New York.

Life Insurance Services

We provide life insurance products and services primarily through Shinhan Life Insurance. Shinhan Life Insurance provides its services through diversified distribution channels consisting of financial planners, telemarketers, agency marketers and bancassurance specialists. As of the end of calendar years ended December 31, 2010, December 31, 2011 and December 31, 2012, 2013 and 2014, Shinhan Life Insurance had total assets of ₩11,975W16,943 billion, ₩13,977W19,379 billion and ₩16,942W21,940 billion and net profits of ₩213W209 billion, ₩237W84 billion and ₩209W81 billion, respectively. During its calendar year 2012, among 24In 2015, we expect the life insurance companiesindustry to continue to be adversely affected by recent unfavorable changes in Korea, Shinhan Life Insurance ranked fifthapplicable regulations, such as the lowering of the cap on deferral of expenses incurred in terms of net profitconnection with new insurance contracts, which regulations were implemented in 2013, and fifth in terms of insurance premium received, principally due to increased sales force, stable asset portfolio management and prudent risk management. Wethe extent the low interest rate environment persists, we expect the insurance premium received by Shinhan Life Insurance to increase asexperience limited growth, if any, in net profit.

Other Services

Through our other subsidiaries, we also provide asset management, leasing and equipment financing, regional banking, savings banking, loan collection and credit reporting, collective investment administration and financial system development services. Through Shinhan Private Equity (in addition to Shinhan Investment), we are also engaged in private equity investments through formation of private equity funds by soliciting investors on a result of growing demands for both investment and annuity products and potential synergy effects from cross-selling between Shinhan Life Insurance and our banking and other subsidiaries.private placement basis.

Asset Management Services

In addition to personalized wealth management services provided as part of our private banking and securities brokerage services, we also provide asset management services through Shinhan BNP Paribas Asset Management, a joint venture with BNP Paribas Investment Partners, of which we and BNP Paribas Investment Partners hold 65:35 interests, respectively. Shinhan BNP Paribas Asset Management was formed on January 1, 2009 through the merger of Shinhan BNP Paribas Investment Trust Management, our 50:50 joint venture with BNP Paribas Investment Partners, and SH Asset Management, our wholly-owned subsidiary, in order to streamline our asset management services capabilities. Shinhan BNP Paribas Asset Management ranked fourthfifth among asset

managers in Korea in terms of assets under management as of December 31, 2012,2014, and provides a wide range of investment products, including traditional equity/fixed income funds as well as alternative investment products, to retail and institutional clients. As a joint venture with BNP Paribas Investment Partners, we believe Shinhan BNP Paribas Asset Management hasderives significantly benefitedbenefits from BNP Paribas’s global network of investment professionals and expertise in the asset management industry. As of December 31, 2012,2014, Shinhan BNP Paribas Asset Management had assets under management amounting to approximately ₩33 trillion.W35,412 billion. To a limited extent, Shinhan Investment also provides asset management services for discretionary accounts, see “— Securities Brokerage Services.”

In 2013,2015, we expect the activity level in the asset management industry, including fund formation activities, to remain similar to 20122014 due to uncertainties surrounding the domestic and international economy, with the exception of the discretionary investment market, which is expected to continue to grow due to expanded use of such services by large institutional investors, such as the National Pension Service.

Other Services

Through our other subsidiaries, we also provide leasing and equipment financing, regional banking and investment banking, advisory services, collective investment management services, private equity investment advisory services, savings banking and system development services.

Leasing and Equipment Financing

We provide leasing and equipment financing services to our corporate customers mainly through Shinhan Capital. Established as a leasing company in 1991, Shinhan Capital provides customers with leasing, installment financing and new technology financing, equipment leasing, and corporate credit financing. Shinhan Capital’s strength has traditionally been in leasing of ships, printing machines, automobiles and other specialty items, but it also offers other leasing and financing services, such as corporate restructuring services for financially troubled companies, andproject financing provided tofor real estate development projects and infrastructure investments, anddevelopment, corporate leasing and equipment financing.

Regional Banking Services

We provide regionally focused commercial banking services, primarily in Jeju Island of Korea, through a majority-owned banking subsidiary, Jeju Bank. Jeju Bank provides retail banking, corporate banking, treasury and trust account management services and hasthrough a network of 3938 branches as of December 31, 2012.

2014.

Other Investment Banking and Advisory Services

In addition to the investment banking services provided by Shinhan Bank and Shinhan Investment, during the first half of 2010, we also provided a variety of investment banking and advisory services through Shinhan Macquarie Financial Advisory, a 51:49 joint venture with Macquarie Bank of Australia. The advisory services offered by Shinhan Macquarie Financial Advisory included project and infrastructure finance, capital and debt raising, corporate finance advisory, structured finance, mergers and acquisitions, cross-border leasing and infrastructure and specialized fund management advisory services. On July 16, 2010, we decided to disaffiliate Shinhan Macquarie Financial Advisory. On August 19, 2010, we disposed of all our investments in Shinhan Macquarie Financial Advisory through the retirement of shares.

Loan Collection and Credit Reporting

We centralize credit collection and credit reporting operations for our subsidiaries through Shinhan Credit Information Co. Ltd., which also provides similar services to third party customers. We plan to expand Shinhan Credit Information’s services to other areas such as credit inquiry, credit card rating, civil application/petition services, lease and rental research and advisory and consulting services related to non-performing loan management.

Collective Investment Administration Services

We provide integrated collective investment administration services through Shinhan AITAS Co., Ltd. which was established in 2000. Shinhan AITAS provides general management service, asset management systems, accounting systems and trading systems to asset management companies and institutional investors. The target customers for our collective investment administration services are asset managers, investment advisors and institutional investors, and we seek to provide Shinhan AITAS a comprehensive service package including the computation of the reference value for funds, evaluation of fund performance, provision of trading systems and fund-related legal administrative services.

Private Equity Investment Advisory Services

We provide investment advisory services in the areas of private equity investments through Shinhan Private Equity Investment Management, which was established in 2004.

Savings Banking

We provide savings banking services in accordance with the Mutual Savings Bank Act to customers that generally would not, due to their credit profile, qualify for our commercial banking services or who seek higher returns on their deposits than those offered by our commercial banking subsidiaries, through Shinhan Savings Bank, which was established in December 2011. Shinhan Savings Bank offers savings and other deposit products with relatively higher interest rates and loans (usually in relatively small amounts and on customer-tailored terms and including loans for which we receive credit support from the Government) primarily to small- to medium-sized enterprises and low income households who would not generally qualify for our commercial banking services. Shinhan Savings Bank has assumed the assets and liabilities of Tomato Savings Bank, which we acquired in January 2012, and has merged into Yehanbyoul Savings Bank, which we acquired in March 2013, with Yehanbyoul Savings Bank as the surviving entity with its name changed to Shinhan Savings Bank. Both Tomato Savings Bank and Yehanbyoul Savings Bank were facing liquidity troubles due to difficulties in the real estate project financing business as a result of the prolonged slump in the Korean real estate market at the time we acquired them. We closely monitor the business activities and product offerings of Shinhan Savings Bank to ensure its financial soundness.

Loan Collection and Credit Reporting

We centralize credit collection and credit reporting operations for our subsidiaries through Shinhan Credit Information Co. Ltd., which also provides similar services to third party customers. Shinhan Credit Information’s services include debt collection, credit inquiries, credit reporting, civil application/petition services and process agent services, among others. Shinhan Credit Information also manages participants in credit recovery programs

and provides support to the Kookmin Happy Fund, which is a Government-established fund that supports retail borrowers with low credit scores by purchasing defaulted loans from creditors or providing credit guarantees to enable such borrowers to refinance at lower rates.

Collective Investment Administration Services

We provide integrated collective investment administration services through Shinhan AITAS Co., Ltd. Shinhan AITAS provides general management service, asset management systems, accounting systems and trading systems to asset management companies and institutional investors. The target customers for these collective investment administration services are asset managers, investment advisors and institutional investors, and Shinhan AITAS seeks to provide a comprehensive service package including the computation of the reference value for funds, evaluation of fund performance, provision of trading systems and fund-related legal administrative services.

Private Equity

To a limited extent, through Shinhan Private Equity, we are also engaged in private equity investments through formation of private equity funds. The private equity funds receive funding from investors on a private placement basis, which funds are then invested in equity securities in companies for a variety of reasons, including management control, business turnaround or corporate governance improvements.

Financial System Development Services

We provide financial system development services through Shinhan Data Systems, which was established in 1991 and offers system integration, system management, IT outsourcing, business process outsourcing and IT consulting services.

Our Distribution Network

We offer a wide range of financial services to retail and corporate customers through a variety of distribution networks and channels established by our subsidiaries. The following table presents the geographical distribution of our distribution network based on the branch offices and other distribution channels of our principal subsidiaries, as of December 31, 2012.

Distribution Channels in Korea(1)2014.

 

  Shinhan Bank   Jeju Bank   Shinhan
Card
   Shinhan
Investment
   Shinhan
Life
Insurance
   Total 
Distribution Channels in Korea(1)  Shinhan
Bank
   Jeju Bank   Shinhan
Card
   Shinhan
Investment
   Shinhan
Life
Insurance
   Total 

Seoul metropolitan

   408     2     10     53     79     552     377     2     8     47     46     480  

Kyunggi province

   210          7     15     45     277     200     —       5     13     31     249  

Six major cities:

   175     1     10     19     70     275     166     1     7     20     47     241  

Incheon

   59          2     3     20     84     54     —       1     3     17     75  

Busan

   41     1     3     6     17     68     39     1     2     6     11     59  

Kwangju

   13          1     2     9     25     12     —       1     2     6     21  

Taegu

   28          2     4     9     43     28     —       1     4     5     38  

Ulsan

   13          1     2     3     19     13     —       1     2     2     18  

Taejon

   21          1     2     12     36     20     —       1     3     6     30  
  

 

   

 

   

 

   

 

   

 

   

 

   

 

   

 

   

 

   

 

   

 

   

 

 

Sub-total

   793     3     27     87     194     1,104   743   3   20   80   124   970  
  

 

   

 

   

 

   

 

   

 

   

 

   

 

   

 

   

 

   

 

   

 

   

 

 

Others

   166     37     13     18     32     266   158   35   13   15   62   283  
  

 

   

 

   

 

   

 

   

 

   

 

   

 

   

 

   

 

   

 

   

 

   

 

 

Total

   959     40     40     105     226     1,370   901   38   33   95   186   1,253  
  

 

   

 

   

 

   

 

   

 

   

 

   

 

   

 

   

 

   

 

   

 

   

 

 

 

Note:

Note:

 

(1)

Includes our main office and those of our subsidiaries.

Banking Service Channels

Our banking services are primarily provided through an extensive branch network, specializing in retail and corporate banking services, as complemented by self-service terminals and electronic banking, as well as an overseas services network.

As of December 31, 2012,2014, Shinhan Bank’s branch network in Korea comprised of 949901 service centers, consisting of 768our headquarters, 675 retail banking service centers, 11nine corporate banking service centers primarily designed to serve large corporate customers and 170216 hybrid banking branches designed to serve retail as well as small-business corporate customers. Shinhan Bank’s banking branches are designed to provide one-stop banking services tailored to their respective target customers.

Retail Banking Channels

In Korea, many retail transactions are conducted in cash or with credit cards, and conventional checking accounts are generally not offered or used as widely as in other countries such as the United States. As a result, an extensive retail branch network plays an important role for Korean banks as customers generally handle most transactions through bank branches. Recently, one of the key initiatives at Shinhan Bank has been to target high net worth individuals through private banking. Our private banking services are provided principally through private banking relationship managers who, within target customer groups, assist clients in developing individual investment strategies. We believe that such relationship managers help us foster enduring relationships with our clients. Private banking customers also have access to Shinhan Bank’s retail branch network and other general banking products Shinhan Bank offers through its retail banking operations.

Corporate Banking Channels

Shinhan Bank currently provides corporate banking services through corporate banking service centers primarily designed to serve large corporate customers and hybrid banking branches designed to serve retail as

well as small-business corporate customers. Small- and medium-sized enterprises have traditionally been Shinhan Bank’s core corporate customers and we plan to continue to maintain Shinhan Bank’s strength vis-à-vis these customers.

Self-Service Terminals

In order to complement its banking branch network, Shinhan Bank maintains an extensive network of automated banking machines, which are located in branches and in unmanned outlets. These automated banking machines consist of ATMs, cash dispensers and passbook printers. As of December 31, 2012,2014, Shinhan Bank had 33333 cash dispensers and 7,4237,434 ATMs. Shinhan Bank has actively promoted the use of these distribution outlets in order to provide convenient service to customers, as well as to maximize the marketing and sales functions at the branch level, reduce employee costs and improve profitability. We believe that use of Shinhan Bank’s automated banking machines has increased in recent years. In 2012,2014, automated banking machine transactions accounted for a substantial portion and a majority of total deposit and withdrawal transactions of Shinhan Bank in terms of the number of transactions and fee revenue generated, respectively.

Electronic Banking

Shinhan Bank’s Internet banking services are more comprehensive than those available at the counter, including such services as 24-hour account balance posting, real-time account transfer, overseas remittance and loan requests. Shinhan Bank also offers mobile banking services in order to enable customers to make speedy, convenient and secure banking transactions using mobile phones. As the purpose of electronic banking is primarily cost-saving rather than profit generation, the substantial majority of Shinhan Bank’s electronic banking transactions do not generate fee income.

Overseas Distribution Network

The table below sets forth Shinhan Bank’s overseas banking subsidiaries and branches as of December 31, 2012.2014.

 

Business Unit

  

Location

  

Year Established
or


Acquired

Subsidiaries

    

Shinhan Asia Ltd.

  Hong Kong SAR, China  1982

Shinhan Bank Europe GmbH

(1)
  Germany  1994

Shinhan Bank America

  New York, U.S.A.  2003

Shinhan Bank (China) Limited

  Beijing, China  2008

Shinhan Khmer Bank Limited

PLC
  Cambodia  2007

Shinhan Bank Kazakhstan Limited

  Kazakhstan  2008

Shinhan Bank Canada

  Toronto, Canada  2009

Shinhan Bank Japan(1)

Japan(2)
  Tokyo, Japan  2009

Shinhan Bank Vietnam Ltd.(2)

(3)
  Ho Chi Minh City, Vietnam  2011

Branches

    

New York

  U.S.A.  1989

Singapore

  Singapore  1990

London

  United Kingdom  1991

Mumbai

  India  1996

Hong Kong

  China  2006

New Delhi

  India  2006

Vellore

Kancheepuram
  India  20102014
PuneIndia2014

Representative Offices

    

Mexico Representative Office

  Mexico City, Mexico  2008

Uzbekistan Representative Office

  Tashkent, Uzbekistan  2009

Myanmar

Yangon, Myanmar2013

Poland(1)

Wroclaw, Poland2014

 

Notes:

Notes:

 

(1)

Shinhan Bank Europe GmbH established a representative office in Poland in 2014.

(2)While Shinhan Bank established the subsidiary in Japan in 2009, Shinhan Bank has provided banking services in Japan through a branch structure since 1986.

(2)(3)

On November 28, 2011, twoPrior to the establishment of Shinhan Bank’s wholly-owned banking subsidiariesthis subsidiary in Vietnam, Shinhan Vina and Shinhan Vietnam, merged to form Shinhan Bank Vietnam. Shinhan Vina, prior to its merger with Shinhan Vietnam, was a 50-50 joint venture established in 2000 between Shinhan Bank and Vietcombank, a state-owned bank of Vietnam. On November 11, 2011, Shinhan Bank acquired Vietcombank’s 50% interest in Shinhan Vina to facilitate the merger. Shinhan Vietnam was established in 2009. Shinhan Bank has been providinghad provided banking services in Vietnam through a branch since 1995.

In addition, in April 2015, we obtained the approval from financial regulatory authorities in Indonesia for our acquisition of a 40% equity interest in PT. Bank Metro Express, a small-sized bank in Indonesia. We expect the closing for this transaction will occur in the third quarter of 2015.

Currently, our overseas subsidiaries and branches are primarily engaged in trade financing and local currency funding for Korean companies and Korean nationals in the overseas markets, as well as providing foreign exchange services in conjunction with Shinhan Bank’s headquarters. On a limited basis, these overseas branches and subsidiaries also engage in investment and trading of securities of foreign issuers. In the future, as part of our globalization efforts, we plan to expand our coverage of local customers in the overseas markets by providing a wider range of services in retail and corporate banking, and to that end, we have increasingly established subsidiaries in lieu of branches in select markets and in 2011 merged two of our Vietnam banking subsidiaries in order to enhance our presence and enable a greater flexibility in our service offerings in these markets.

Credit Card Distribution Channels

Shinhan Card primarily uses three distribution channels to attract new credit card customers: (i) the banking and credit card branch network, (ii) sales agents, and (iii) business partnerships and affiliations with vendors.

The branch network for our credit card operations consisted of 949901 branches as of December 31, 20122014 of Shinhan Bank and 1233 card sales branches eight debt collection branches and 16 combined operations branches (which includes card, installment and debt collection services) of Shinhan Card. The use of the established distribution network of Shinhan Bank is part of the group-wide cross-selling efforts of selling credit card products to existing banking customers. In 2012,2014, the number of new cardholders acquired through our banking distribution network accounted for approximately 16.5%17.7% of the total number of new cardholders. We believe that the banking distribution network will continue to provide a stable and low-cost venue for acquiring high-quality credit cardholders.

The sales agents represented the most significant source of Shinhan Card’s new cardholders in 2012,2014, and the number of new cardholders acquired through sales agents accounted for approximately 62.0%59.9% of the total number of Shinhan Card’s new cardholders in 2012.2014. As of December 31, 2012,2014, Shinhan Card had 5,4084,098 sales agents, of which 5,008who were independent contractors and 400 were sales agents of Shinhan Card’s business partners and affiliates.contractors. These sales agents assist prospective customers with the application process and customer service. Compensation of these sales agents is tied to the transaction volume and the repayment patterns of the customers introduced by them, and we believe this system helps to minimize credit risk and enhance profitability.

As a way of acquiring new cardholders, Shinhan Card also has business partnership and affiliation arrangements with a number of vendors, including gas stations, major retailers, airlines and telecommunication and Internet service providers. Shinhan Card plans to continue to leverage its alliances with such vendors to attract new cardholders.

In November 2014, as an initial step to exploring potential opportunities overseas Shinhan Card established its first overseas subsidiary in Kazakhstan, LLP MFO Shinhan Finance, as Kazakhstan was deemed to have relatively low entry barriers to foreign financial institutions, high growth potential for retail operations and the possibility of leveraging Shinhan Bank’s network. LLP MFO Shinhan Finance, a wholly-owned subsidiary of Shinhan Card, is expected to obtain its business license by the end of 2015, following which it is expected to receive capital contributions from Shinhan Card and engage in retail operations, including installment financing, credit loans and financing leases.

Securities Brokerage Distribution Channels

Our securities brokerage services are conducted principally through Shinhan Investment. As of December 31, 2012,2014, Shinhan Investment had 10395 service centers nationwide, and two overseas subsidiaries based in New York and Hong Kong to service our corporate customers.

Approximately 62%49.5% of our brokerage branches are located in the Seoul metropolitan area with a focus on attracting high net worth individual customers as well as enhancing synergy with our retail and corporate banking branch network. We plan to continue to explore new business opportunities, particularly in the corporate customer segment, through further cooperation between Shinhan Investment and Shinhan Bank.

Insurance Sales and Distribution Channels

We sell and provide our insurance services primarily through Shinhan Life Insurance. Shinhan Life Insurance, in addition to distributing bancassurance products through our bank branches, also distributes a wide range of life insurance products through its own branch network, an agency network of financial planners and telemarketers, as well as through the Internet. As of December 31, 2012,2014, Shinhan Life Insurance had 225186 branches and 13 customer support centers. These branches are staffed by financial planners, telemarketers, agent marketers and bancassurance to meet the various needs of our insurance and lending customers. Our group-wide

customer support centers arrange for policy loans (namely loans secured by the cash surrender value of the underlying insurance policy) for our insurance customers and, to a limited extent, other loans to other customers, and also handle insurance payments.

Information Technology

We dedicate substantial resources to maintaining a sophisticated information technology system to support our operations management and provide high quality customer service. In 2008 we developedOur information and technology system is operated at a group-wide level based on a comprehensive group-wide information collection and processing. We also operate a single group-wide enterprise information technology system known as “enterprise data warehouse” in order to maximize the synergy between our subsidiaries. The enterprise data warehouse, which is being continuously upgraded, serves as the foundation to our enhancedfor customer relations management capabilities, risk management systems and data processing, which is designed to maximize synergy among our subsidiaries. We continually upgrade our group-wide information technology system in order to apply the best-in-class technology to our risk management systemsystems to reflect the changes in our business environment as well as enhance differentiation from our new data processing center currently under development for target completion bycompetitors.

At the end of 2014. Since 2009,subsidiary level, we have operated our information and technology system at a group-wide level (rather than the previous subsidiary-specific level) based on a comprehensive group-wide information collection and processing.

In addition, we are currently continuingalso continue to upgrade the information technology systems for each of our subsidiaries to enhance the quality of our customer service specific to such subsidiary. We have completed the implementation of improved systems for Shinhan Life Insurance in November 2008subsidiary and Shinhan Investment in August 2009, and completed the IT integration for LG Card and former Shinhan Card in August 2008. Withthereby bolsters their respective competitiveness, including with respect to Shinhan Bank, we have completed upgrading its electronic and mobile banking system in February 2012 and have been providing(including by means of smartphones), online consultation, expandexpanded sales services and customized informational services. In addition, we have enhancedrecently strengthened our smartphoneindirect service channels through a major upgrade of the corporate online banking services and expansion of mobile phone-based product offerings and sales and service by providing a more convenient and securenetworks in light of the growing base of customers who increasingly access financial services through their mobile platform. phones.

In addition, we are continuinghave established a groupwide customer credit rating system to upgradeenhance precision in assessing the creditworthiness of our customers and developed information technology systems to bolster our market leadership in retirement planning services in light of Shinhan Bank’sthe rapidly aging demographics in Korea. Furthermore, we have expanded information technology systems to support the sales and operational capabilities of our overseas subsidiaries and branches through a global customer management system as well as provide country-specific financial services.

In 2013, we completed the construction of the Integrated Data Center, which is responsible for comprehensive management of information technology systems for our subsidiaries on a global basis,groupwide basis. This center ensures a stable use of a central information processing facilities for at least 15 years and is designed to maximize operational and cost efficiency as well as enhance information security by combining the various data centers previously used by our subsidiaries. All of our subsidiaries have completed relocation of their information management capabilities to this center by the first half of 2014.

In order to enhance the qualitysecurity and trustworthiness of the customer service specificfinancial services provided by us, we continually seek to each such subsidiary, includingenhance a group-wide set of standards for information security and upgrading the AITHER System,related systems. In 2008, we established group-wide information systems and policies, which hashave since been implemented in Shinhan Bank’s subsidiaries in Japan, China,continually updated and upgraded. In 2014, we further upgraded the United States, Europe, India, Khmer, Kazakhstan, Canada and Vietnam.

Following the completion of upgrade in October 2012, Shinhan Card’sgroupwide information technology offers greater operational efficiency through enhanced software programs and data processing capabilities and quicker response time to on-floor requests.

During 2010, our information technology initiatives included installing a financial reporting system to comply with IFRS standards, which commenced on January 1, 2011, and is currently monitored to ensure stable operation. Since July 2011, we have operated a group-wide security control tower to enhance the security featuresa best-in-class level and replaced most of our internal information management systems on a group-wide level. In addition, in September 2011, we obtained for us and each of our subsidiaries the ISO 27001 certification, which certifies that we meet the international security standards for information management. Our current information technology initiatives include improving our group-wide security management system to further ensure secure financial transactions for our customers. Although we believe our ISO 27001 certified security management system is one of the most sophisticated in the industry, we are continuously upgrading our group-wide security monitoring systemstaff with highly qualified outside experts in order to preemptreinforce our security defense capabilities in the event of cyber breaches. In addition, we have newly established a team within our group to provide specialized data protection and counter evolving external cyber invasions such as “distributed denial of service”, or DDoS, attacksrelated support services to our smaller operating subsidiaries, and we take active measures to preemptively forestall any security breaches such as that experienced by Nonghyup Bank. In March 2013, we experienced a temporary interruption in providing online financial services due to a large-scale cyber attack on the security systems of major broadcasting networks and financial institutions in Korea by sources that have yet to be identified. Interruption of our online financial services lasted approximately 90 minutes, after which our online system resumed without further malfunction. The Financial Supervisory Service is currently conducting an investigation into the incident, and we plan to adopt additional safety measures once the causes of such cyber attacks are identified. We do not believe such incident resulted in any material loss or loss of customer

through mock trials.

information or other sensitive data. Since 2008, our efforts to improve our information technology security capabilities on a group-wide level include upgrading our security guidelines, establishing an information technology security center, which includes a security help desk open 24 hours, seven days a week, creating a team dedicated to responding to security breaches, increasing investment in our security management system and strengthening our team of security experts. We plan to implement such upgrades in each of our business segments. We regularly diagnose and take appropriate measures to protect our system from potential security threats and maintain a dedicated team for this purpose.

OurThe information technology system for each of our subsidiaries is currently backed up on a real-time basis. We have establishedIn 2014, we converted the pre-existing data center to a completely duplicative back-up IT systemand disaster recovery center for all our subsidiaries’ operations in different locations in Korea, depending on the subsidiary,order to provide customer services in a back-up system in the event of any system failure of our primary information technology center located in the suburbs of Seoul. See “Item 4.D. — Properties.” Our information technology system at the group level is currently able to fully resume operation within an hourcontinued seamless manner even in the case of an interruption at Shinhan Data Center. We believe that our centralized back-up systems enable more efficient back-up at a complete disruptionhigher level of the information technology system at our headquarters.security.

Competition

Competition in the Korean financial services industry is, and is likely to remain, intense.intense, including as a result of the sustained low interest rate environment (which narrows opportunities to make profit based on the spread between lending rates and funding rates), the continuing sluggishness in the general economy, the growing maturation and saturation of the industry as a whole, the entry of new market participants and deregulation, among others.

In the banking sector, Shinhan Bank competes principally with other national commercial banks in Korea, but also faces competition from a number of additional banking institutions, including branches and subsidiaries of foreign banks operating in Korea, regional banks, government-owned development banks and Korea’s specialized banks, such as Korea Development Bank, the Industrial Bank of Korea and the National Association of Agriculture and Fisheries, as well as various other types of financial service providers, including savings institutions (such as mutual savings and finance companies, credit unions and credit cooperatives), investment companies (such as securities brokerage firms, merchant banking corporations and asset management companies) and life insurance companies. As of December 31, 2012,2014, Korea had seven major nationwide domestic commercial banks (including Citibank Korea Inc. and Standard Chartered Bank Korea Limited, both of which are domestic commercial banks acquired by global financial institutions), six regional commercial banks and branches and subsidiaries of 3940 foreign banks. We believe that foreignForeign financial institutions, many of which have greater experiences and resources than we do, willmay continue to enter the Korean market and compete with us in providing financial products and services either by themselves or in partnership with existing Korean financial institutions.

In the small- and medium-sized enterprise and retail banking segments, which have been Shinhan Bank’s traditional core businesses, competition is expected to increase further, although in a more limited fashion compared to that prior to thefurther. In recent global financial crisis. Prior to the crisis, mostyears, Korean banks, including Shinhan Bank, focused on enlarging their assets through aggressive loan growth from small- and medium-sized enterprises and retail customers and, to a lesser extent, from large corporate borrowers, while developing fee income businesses, including bancassurance and investment products, as complementary sources of revenue. Following the crisis, the Korean banks, including Shinhan Bank, arehave increasingly focusingfocused on stable asset growth based on quality credit, such as corporate borrowers with high credit ratings, loans to small- and medium-sized and SOHO customers with high levels of collateralization, and mortgage and home equity loans within the limits of the prescribed loan-to-value ratios and debt-to-income ratios, while reducing their credit exposure to small- and medium-sized enterprises.ratios. This largely shared shift in focus toward stable growth based on less risky assets is likely to result in lower net interest margin and reduced overall profitability, especiallyhas intensified competition as the banks compete for the same limited pool of quality credit by engaging in price competition or by other means.means although Shinhan Bank has traditionally focused, and will continue to focus, on enhancing profitability rather than increasing asset size or market share, and has avoided, to the extent practicable, engaging in price competition by way of lowering lending rates. In addition, such competition may result in lower net interest margin and reduced overall profitability, especially if the low interest rate environment were to continue for a significant period of time. Therefore, if competing financial institutions seek to expand market share by lowering their lending rates, Shinhan Bank may suffer customer loss, especially among customers who select their lenders principally on the basis of lending rates. In response thereto or for other strategic reasons, Shinhan Bank may subsequently lower theirits lending rates to stay competitive, which could lead to a decrease in its net interest margins and outweigh any positive impact on the net interest margin from a general rise in market interest rates. Any future decline in Shinhan Bank’s customer base or its net interest margins could have an adverse effect on its results of operations and financial condition.

In the credit card sector, Shinhan Card competes principally with existing “monoline” credit card companies, credit card divisions of commercial banks, consumer finance companies, other financial institutions and, recently, credit card service providers allied with mobile telecommunications service providers in Korea. Competition has been historically intense in this sector and the market has shown signs of saturation as existing and new credit card service providers such as credit card companies spun off from KB Financial Group, mademake significant investments and engagedengage in aggressive marketing campaigns and promotions to acquire new customers and target customers with high credit quality. While competition has subsided somewhat recently due to stricter government regulations, such as curbs on excessive marketing expenses, competition remains intense and credit card issuers may continue to compete with Shinhan Card for customers by offering lower interest rates and fees, higher credit limits, more attractive promotions and incentives and alternative products such as phone cards, gift cards and low-interest consumer loan products. As a result, Shinhan Card may lose customers or service opportunities to competing credit card issuers and/or incur

higher marketing expenses. In addition, recentthe Government regulations adopted in 2012 mandating lower merchant fees chargeable to small- and medium-sized businesses and the Government guidelines issued in 2013 suggesting lower standard interest rates for cash advances and card loans have reduced and are likely to reducecontinue to limit the revenues of credit card companies, including Shinhan Card. Furthermore, the Government’s recent guidelines to bolster consumer protection and protect customers’ personal data in the aftermath of data leaks at certain credit companies (not including Shinhan Card) may result in additional compliance costs for Shinhan Card. Customer attrition, together with any further lowering of fees or reduction in base and market interest rates and/or additional expenses from more extensive marketing and promotional campaigns that Shinhan Card might implement to acquire and retain customers, could reduce its revenues and earnings. Furthermore, the average credit quality of Shinhan Card’s customers may declinedeteriorate if customers with higher credit quality borrow from Shinhan Card’sour competitors rather than from Shinhan Card.Card and it may become more difficult for Shinhan Card to attract and maintain quality customers. In general, the growth, market share and profitability of Shinhan Card’s operations may decline or become negative as a result of market saturation in this sector, interest rate competition, pressure to lower fee rates and incur higher marketing expenses, as well as Government regulation and social and economic developments in Korea that are beyond our control, such as changes in consumer confidence levels, spending patterns or public perception of credit card usage and consumer debt. If Shinhan Card fails to maintain or attract new cardholders or increase the card usage by existing customers or experiences deterioration in its asset quality and a rise in delinquency, our business, financial condition and results of operations may be adversely affected.

In other financial services sectors, our other subsidiaries also compete in a highly fragmented markets.market. Some of our competitors, particularly the major global financial institutions, have greater experience and resources than we do.

Consolidation among our rival institutions may also add competition in the markets in which we and our subsidiaries conduct business. The Korean banking industry may undergo further consolidation either voluntarily or as part of government-led initiatives.initiatives, including privatization, although the Government announced in March 2013 that it would no longer pursue privatization of Korea Development Bank and Industrial Bank of Korea. Some of the financial institutions resulting from these developments may, by virtue of their increased size, expanded business scope and more efficient operations, provide greater competition for us. For example, partly to facilitate the Government plans to eventually privatize Korea Development Bank, onesale of Government-invested members of the Government’s key policy banks. In January 2010, the Government announced its intent to sell its controlling stake informer Woori Financial Group onewhich had not materialized despite a prolonged attempt to sell them as a whole, beginning in 2013 the Government has promoted the sale of such members in three separate groups (namely, commercial banking, regional banking, and securities and investment). As a result, the securities and investment members of the top three financial holding companies in Korea in terms of assets as of December 31, 2012 with a similarly ranked banking operation. Ifformer Woori Financial Group (including Woori Investment & Securities) were sold to other domestic financial institutions in the first half of 2014 and its regional banking members (namely, Kyongnam Bank and Gwangju Bank) were sold to other domestic financial institutions in October 2014. In November 2014, Woori Financial Group was dissolved and merged into Woori Bank, with all the remaining subsidiaries of the former Woori Financial Group having been converted into subsidiaries of Woori Bank. The Government continues to seek to sell Woori Bank, and the outlook for such sale remains uncertain. If one of major competitors or a foreign financial institution were to acquire Woori Bank or any of its major operating subsidiaries, were to be acquired by a rival bank or financial holding company, the consolidated entity willmay have a greater scale of operations, including a larger customer base, and financial resources than us, which may hurt our ability to compete effectively. In addition, in February 2012,April 2013, Korea Exchange Bank became part of Hana Financial Group which ownsafter acquisition of the former by the latter in February 2012, and operatesin October 2014, Korea Exchange Bank entered into an agreement to be merged into Hana Bank, one of the major commercial banks in Korea, received the regulatory approval to acquire a controlling equity interest in Korea Exchange Bank, another major commercial bank in Korea, from Lone Star Funds, and in April 2013 Korea Exchange Bank became a wholly-owned subsidiary of Hana Financial Group and was delisted. In March 2012, the National Agricultural Cooperative Federation, another policy bank of the Government, was reorganized into a holding company structure pursuant to which several of its financial business units were spun off into separate subsidiaries, including banking, life insurance and non-life insurance units. Furthermore, former specialized banking institutions, such as the National Agricultural Cooperative Federation and Industrial Bank of Korea, are in the course of actively expanding their retail operations.Korea. Any of these developments may place us at a competitive disadvantage and outweigh any potential benefit to us in the form of opportunities to acquire new customers who are displeased with the level of services at the newly reorganized entities or to provide credit facilities to corporate customers who wish to maintain relationships with a wide range of banks in order to diversify their sources of funding.

As the Korean economy further develops and new business opportunities arise, more competitors may enter the financial services industry. Recently, banks are beginning to compete for new customers and it is likely that competition between bank-operated credit card companies and independent card companies willmay increase substantially. For

example, as part of the aforementioned privatization efforts by the Government, Woori Card may be sold to another major credit card company, in 2009, Hana SKwhich case it is possible that a credit card company comparable to Shinhan Card was launchedin terms of asset size and customer base may newly emerge. Furthermore, as online service providers with large-scale user networks, such as Daum Kakao, make significant inroads in providing virtual payment services through a partnership between Hana Financial Group Inc.system based on a growing convergence of financial services and SK Telecom.technology commonly referred to as “fintech”, competition for online customers is growing not just among commercial banks, but also from online service providers. Accordingly, the commercial banks are facing increasing pressure to upgrade their service platforms to attract and maintain online users, which represents a growing customer base compared to traditional customers who have primarily conducted banking in-person at physical banking branches. In addition, in November 2011, BC Card became a subsidiary of KT Group while the KDB Group and Korea Post have recently announced their intentions to enter the credit card industry.

Furthermore, large non-financial institutions, such as mobile telecommunications companies, have also been reported to be consideringwhich on a combined basis service most of the Korean population, may expand entry into the Korean credit card and consumer finance businesses by way of convergence with the existing and future mobile telephone networks. SK Telecom, Korea Telecom and LG Uplus have been actively providing mobile phone payment services through payment solutions tailored for smartphones. As these companies are the three largest telecommunications service providers in Korea serving a substantial majority of the Korean population,Accordingly, a widespread consumer acceptance of mobile phone payment services in lieu of credit card services could pose a seriousadd to competitive threat to the existing credit card service providers, including our credit card subsidiary.

Competition inRecently, following the Korean financial services industry may also intensify as a result of deregulation. For example, the Financial Investment Services and Capital Markets Act, which became effective in February 2009, promotes integration and rationalization of the Korean capital markets and financial investment products industry by permitting a wider range of financial services providers to engage in a broader sphere of financial activities, including depositary services, and has, to a significant extent, removed the regulatory barriers between securities brokerage, asset management, derivative financial services and trust services in favor of creating financial investment companies that may engage in all of the foregoing activities. Accordingly, the Financial Investment Services and Capital Markets Act enables the creation of large financial institutions that can offer both commercial and investment banking services modeled after the major global financial institutions based in the United States and Europe. In addition, in 2008, the Korean legislature proposed an amendment to the Bank Act, which would permit certain qualified entities to provide online banking services as their primary business without being required to establish a branch network. Such amendment, if passed, may further intensify competition in the Korean banking industry.Recently, in light of the recent global financial crisis, the Government has subjected Korean financial institutions to stricter regulatory requirements and guidelines in areas of asset quality, capital adequacy, liquidity and residential and other lending practices, which has had a dampening effect on competition. The Financial Services Commission implemented the capital requirements of Basel III, the minimum requirements of which are being phased in sequentially from December 1, 2013 and will become fully effective on January 1, 2019, based on the guidelines set forth in the amended Regulation on the Supervision of the Banking Business and the Detailed Regulation on the Supervision of the Banking Business. In addition, the Financial Services Commission announced its plan to implement Basel III requirements relating to liquidity coverage ratio and countercyclical capital buffer in 2015 and 2016, respectively, among other Basel III requirements. However, there is no assurance that these measures will continue to curb competition or that the Government will not reverse or reduce such measures or introduce other deregulatory measures, which may further intensify competition.competition in the Korean financial services industry.

If we are unable to compete effectively in the changing business and regulatory environment, our profit margin and market share may erode and our future growth opportunities may become limited, which could adversely affect our business, financial condition and results of operations and financial condition.operations. See “Item 3.D. Risk Factors — Risks Relating to Our Overall Business — Competition in the Korean financial services industry is intense, and may further intensify as a result of further deregulation” and “Item 4.B. Business Overview — Supervision and Regulation — Financial Investment Services and Capital Markets Act.”

Description of Assets and Liabilities

Loans

As of December 31, 2012,2014, our total gross loan portfolio was ₩202,275W223,879 billion, which represented an increase of 3.70%7.64% from ₩195,055W207,987 billion at December 31, 2011.2013. The increase in our portfolio primarily reflects a 2.46%6.75% increase in corporate loans and a 3.89%10.08% increase in mortgages and home equityretail loans.

Loan Types

The following table presents our loans by type for the periods indicated. Except where specified otherwise, all loan amounts stated below are before deduction for loan loss allowances. Total loans reflect our loan portfolio, including past due amounts.

 

  As of December 31,   As of December 31, 
  2010   2011   2012   2010   2011   2012   2013   2014 
  (In billions of Won)   (In billions of Won) 

Corporate

                

Corporate loans(1)

  95,835    98,598    101,025  

Public and other(2)

   2,771     4,930     3,107  

Loans to banks(3)

   1,467     2,557     4,537  

Corporate loans(1)

  W95,835    W98,598    W101,162    W102,823    W112,145  

Public and other(2)

   2,771     4,930     3,107     2,525     2,135  

Loans to banks(3)

   1,467     2,557     4,557     6,103     4,684  

Lease financing

   1,555     1,639     1,699     1,555     1,639     1,699     1,721     1,844  
  

 

   

 

   

 

   

 

   

 

   

 

   

 

   

 

 

Total — Corporate

   101,628     107,724     110,368   101,628   107,724   110,525   113,172   120,808  
  

 

   

 

   

 

   

 

   

 

   

 

   

 

   

 

 

Retail

      

Mortgages and home equity

   40,073     44,399     46,128   40,073   44,399   46,130   46,908   50,652  

Other retail(4)

   24,901     25,052     27,925  

Other retail(4)

 24,901   25,052   28,407   30,242   34,278  
  

 

   

 

   

 

   

 

   

 

   

 

   

 

   

 

 

Total — Retail

   64,974     69,451     74,053   64,974   69,451   74,537   77,150   84,930  
  

 

   

 

   

 

   

 

   

 

   

 

   

 

   

 

 

Credit cards

   17,647     17,880     17,854   17,647   17,880   17,854   17,665   18,141  
  

 

   

 

   

 

   

 

   

 

   

 

   

 

   

 

 

Total loans(5)

  184,249    195,055    202,275  

Total loans(5)

W184,249  W195,055  W202,916  W207,987  W223,879  
  

 

   

 

   

 

   

 

   

 

   

 

   

 

   

 

 

 

Notes:

 

(1)

Consists primarily of working capital loans, general purpose loans, bills purchased and trade-related notes and excludes loans to public institutions and commercial banks.

(2)

Consists of working capital loans and loan facilities to public institutions and non-profit organizations.

(3)

Consists of interbank loans and call loans.

(4)

Consists of general unsecured loans and loans secured by collateral other than housing to retail customers.

(5)

As of December 31, 2010, 2011, 2012, 2013 and 2012,2014, approximately 89.25%, 88.76%, 89.59%, 89.99% and 89.56%89.08% of our total gross loans, respectively, were Won-denominated.

Loan Portfolio

The total exposure of us or our banking subsidiaries to any single borrower and exposure to any single group of companies belonging to the same conglomerate is limited by law to 20% and 25%, respectively, of the Net Total Equity Capital (as defined in “— Supervision and Regulation”).

Twenty Largest Exposures by Borrower

As of December 31, 2012,2014, our 20 largest exposures, consisting of loans, securities and guarantees and acceptances, totaled ₩45,383W40,016 billion and accounted for 17.76%14.28% of our total exposures. The following table sets forth our total exposures to these top 20 borrowers as of December 31, 2012.2014.

 

 Loans in
Won
Currency
 Loans in
Foreign
Currency
 Securities Guarantees
and
Acceptances
 Total
Exposure
 Impaired
Loans and
Guarantees
and
Acceptances
   Loans in
Won
Currency
   Loans in
Foreign
Currency
   Securities   Guarantees
and
Acceptances
   Others   Total
Exposure
   Impaired
Loans and
Guarantees
and
Acceptances
 
 (In billions of Won)   (In billions of Won) 

Ministry of Strategy and Finance

       8,139      8,139       W —      W—      W7,338    W —      W—      W7,338    W—    

The Bank of Korea

  2,560        4,628        7,188         1,730     —       5,103     —       —       6,833     —    

Korea Deposit Insurance Corporation

   —       —       2,995     —       —       2,995     —    

Korea Development Bank

   15     24     2,805     —       —       2,844     —    

Industrial Bank of Korea

  503    44    2,885        3,432         535     —       1,702     —       —       2,237     —    

Hyundai Heavy Industries Co., Ltd.

  28    109    538    2,739    3,414         39     225     81     1,832     —       2,177     —    

Korea Development Bank

  12    92    3,132        3,237      

Korea Finance Corporation

          3,028        3,028         —       —       1,764     —       —       1,764     —    

Korea Deposit Insurance Corporation

          2,978        2,978      

Korea Land & Housing Corporation

          1,842        1,842         —       —       1,474     —       —       1,474     —    

Woori Bank

   302     77     1,052     —       —       1,431     —    

Samsung Heavy Industries Co., Ltd.

      82    61    1,484    1,626         270     11     20     942     —       1,243     —    

The Korea Securities Finance Corporation

  31        1,329        1,360      

Woori Bank

  319    39    956    3    1,318      

Hyundai Samho Heavy Industries Co., Ltd.

   —       64     38     1,103     —       1,205     —    

Korea Securities Finance Corporation

   —       —       1,188     —       —       1,188     —    

Kookmin Bank

   280     —       690     —       —       970     —    

Hyundai Steel Co., Ltd.

   510     277     153     28     —       968     —    

Nonghyup Bank

  90        910        1,000         499     —       445     9     —       953     —    

POSCO

  36    189    712    28    965      

Songdo Cosmopolitan City Development Inc.

  888                888      

Samsung C&T Corporation

  41    56    461    304    861      

Hana Bank

   115     10     820     —       —       945     —    

KB Kookmin Card Co., Ltd.

   —       —       931     —       —       931     —    

Korea Housing Finance Corporation.

   —       —       884     —       —       884     —    

Korea Electric Power Corporation

  1        828    8    837         2     —       827     16     —       845     —    

The Export-Import Bank of Korea

          836     836      

Hana Bank

  32    42    760        834      

Kookmin Bank

  144    5    678        827      

Hyundai Samho Heavy Industries Co., Ltd.

      19    50    704    773      

Woori Card Co., Ltd.

   —       —       791     —       —       791     —    
 

 

  

 

  

 

  

 

  

 

  

 

   

 

   

 

   

 

   

 

   

 

   

 

   

 

 

Total

 4,685   677   34,751   5,270   45,383     W4,297  W688  W31,101  W3,930  W—    W40,016  W—    
 

 

  

 

  

 

  

 

  

 

  

 

   

 

   

 

   

 

   

 

   

 

   

 

   

 

 

Exposure to Main Debtor Groups

As of December 31, 2012, 11.73%2014, 12.85% of our total exposure was to the 3442 main debtor groups as identified by the Governor of the Financial Supervisory Service, which are largely comprised ofchaebols. The following table shows, as of December 31, 2012,2014, our total exposures to the ten main debtor groups to which we have the largest exposure.

 

Main Debtor Groups

  Loans in
Won
Currency
   Loans in
Foreign
Currency
   Securities   Guarantees
and
Acceptances
   Others   Total
Exposure
   Amounts of
Impaired
Loans and
Guarantees
and
Acceptances
   Loans in
Won
Currency
   Loans in
Foreign
Currency
   Securities   Guarantees
and
Acceptances
   Others   Total
Exposure
   Amounts of
Impaired
Loans and
Guarantees
and
Acceptances
 
  (In billions of Won)   (In billions of Won) 

Hyundai Motors

  W1,372    W1,280    W1,836    W364    W—      W4,852    W—    

Samsung

   642     1,182     1,003     1,672     —       4,499     —    

Hyundai Heavy Industries

  134    207    600    3,731        4,672         154     491     148     3,671     —       4,464     —    

Samsung

   338     902     1,196     2,117          4,553       

Hyundai Motors

   1,370     1,458     757     334          3,919       

SK

   689     774     1,151     1,005          3,618          457     967     951     1,204     —       3,579     —    

Lotte

   348     828     1,340     398     —       2,914     —    

LG

   1,510     326     275     77          2,188          657     290     400     762     —       2,109     —    

LS

   185     353     163     602     —       1,303     —    

POSCO

   217     338     830     342          1,726          214     407     357     189     —       1,167     —    

Lotte

   361     120     684     333     1     1,498       

GS

   268     274     227     270          1,040          238     387     177     261     —       1,063     —    

LS

   189     308     197     309          1,004       

Hyosung

   251     463     17     147          878          248     500     5     134     —       887     8  
  

 

   

 

   

 

   

 

   

 

   

 

   

 

   

 

   

 

   

 

   

 

   

 

   

 

   

 

 

Total

  5,327    5,170    5,934    8,665    1    25,096      W4,515  W6,685  W6,380  W9,257  W—    W26,837  W8  
  

 

   

 

   

 

   

 

   

 

   

 

   

 

   

 

   

 

   

 

   

 

   

 

   

 

   

 

 

Loan Concentration by Industry

The following table shows the aggregate balance of our corporate loans by industry concentration as of December 31, 2012.2014.

 

Industry

  Aggregate Loan
Balance
   Percentage of Total
Corporate Loan
Balance
   Aggregate Loan
Balance
   Percentage
of Total
Corporate
Loan
Balance
 
  (In billions of Won)   (Percentages)   (In billions of Won)   (Percentages) 

Manufacturing

  33,945     30.77  W37,266     30.85

Retail and wholesale

   13,876     12.57   16,046     13.28  

Real estate, leasing and service

   17,623     15.97   19,438     16.09  

Construction

   4,387     3.97   3,649     3.02  

Hotel and leisure

   4,858     4.40   6,010     4.97  

Finance and insurance

   9,182     8.32   9,498     7.86  

Transportation, storage and communication

   5,562     5.04   4,602     3.81  

Other service

   11,274     10.21   12,548     10.39  

Other

   9,661     8.75   11,751     9.73  
  

 

   

 

   

 

   

 

 

Total

  110,368     100.00W120,808   100.00
  

 

   

 

   

 

   

 

 

Maturity Analysis

The following table sets out the scheduled maturities (time(presented in terms of time remaining until maturity) of our loan portfolio as of December 31, 2012.2014. The amounts below are before deduction of attributable loan loss reserves.

 

  As of December 31, 2012   As of December 31, 2014 
  1 Year or Less   Over 1 Year
but Not More
Than 5 Years
   Over 5 Years   Total   1 Year or
Less
   Over 1
Year but
Not More
Than 5
Years
   Over
5 Years
   Total 
  (In billions of Won)   (In billions of Won) 

Corporate:

                

Corporate loans

  75,663    20,697    4,665    101,025    W81,865    W25,630    W4,650    W112,145  

Public and other

   2,001     990     116     3,107     1,566     495     74     2,135  

Loans to banks

   3,841     582     114     4,537     4,022     530     132     4,684  

Lease financing

   617     922     160     1,699     659     1,169     16     1,844  
  

 

   

 

   

 

   

 

   

 

   

 

   

 

   

 

 

Total corporate

  82,122    23,191    5,055    110,368  W88,112  W27,824  W4,872  W120,808  
  

 

   

 

   

 

   

 

   

 

   

 

   

 

   

 

 

Retail:

        

Mortgage and home equity

  8,309    10,547    27,272    46,128  W8,237  W11,461  W30,954  W50,652  

Other retail

   22,106     4,020     1,799     27,925   25,855   6,704   1,719   34,278  
  

 

   

 

   

 

   

 

   

 

   

 

   

 

   

 

 

Total retail

  30,415    14,567    29,071    74,053  W34,092  W18,165  W32,673  W84,930  
  

 

   

 

   

 

   

 

   

 

   

 

   

 

   

 

 

Credit cards

  16,360    1,135    359    17,854  W16,463  W1,406  W272  W18,141  
  

 

   

 

   

 

   

 

   

 

   

 

   

 

   

 

 

Total domestic loans

  128,897    38,893    34,485    202,275  

Total loans

W138,667  W47,395  W37,817  W223,879  
  

 

   

 

   

 

   

 

   

 

   

 

   

 

   

 

 

We may roll over our corporate loans (primarily consisting of working capital loans and facility loans) and retail loans (to the extent not payable in installments) after we conduct our normalstandard loan reviews in accordance with our loan review procedures. Working capital loans may be extended on an annual basis for an aggregate term of three to five years for unsecured loans and five years for secured loans. Facilities loans, which are generally secured, may generally be extended once for a maximum of five years from the date the relevantinitial loan is initially made.date. Retail loans may be extended for additional terms of up to 12 months for an aggregate term of ten years from the initial loan date for both unsecured loans and secured loans.

Interest Rate Sensitivity

The following table showspresents a breakdown our loans byin terms of interest rate sensitivity as of December 31, 2012.2014.

 

  As of December 31, 2012   As of December 31, 2014 
  Due Within 1 Year   Due After 1 Year   Total   Due Within
1 Year
   Due After
1 Year
   Total 
  (In billions of Won)   (In billions of Won) 

Fixed rate loans(1)

  56,585    25,718    82,303  

Variable rate loans(2)

   69,043     50,929     119,972  

Fixed rate loans(1)

  W56,555    W34,822    W91,377  

Variable rate loans(2)

   78,645     53,857     132,502  
  

 

   

 

   

 

   

 

   

 

   

 

 

Total gross loans

  125,628    76,647    202,275  

Total loans

W135,200  W88,679  W223,879  
  

 

   

 

   

 

   

 

   

 

   

 

 

 

Notes:

 

(1)

Fixed rate loans are loans for which the interest rate is fixed for the entire term of the loan.

(2)

Variable or adjustable rate loans are for which the interest rate is not fixed for the entire term of the loan.

For additional information regarding our management of interest rate risk, see “— Risk Management.”

Nonaccrual Loans and Past Due Accruing Loans

Except in the case of repurchased loans, we generally recognize interest income on nonaccrual loans using the rate of interest used to discount the future cash flows of such loans for the purpose of measuring impairment

loss. Generally, we discontinue accruing of interest on loans (other than repurchased loans) when payment of interest and/or principal becomes past due by 90 days. Loans (other than repurchased loans) are not reclassified as accruing until interest and principal payments are brought current.

We generally do not request borrowers to make immediate repayment of the whole outstanding principal balances and related accrued interest on loans whose interest payments are past due for one to 14 days in the case of commercial loans and one to 30 days in the case of retail loans.

Interest foregone is the interest due on nonaccrual loans that has not been accrued in our books of account. In 2010, 2011, 2012, 2013 and 20122014 we would have recorded gross interest income of ₩145W145 billion, ₩131W131 billion,W163 billion,W119 billion and ₩163W113 billion respectively, on loans accounted for on a nonaccrual basis throughout the respective years, or since origination for loans held for part of the year, had the loans been current with respect to their original contractual terms. The amount of interest income on those loans that was included in our net income in 2010, 2011, 2012, 2013 and 20122014 were ₩52W52 billion, ₩66W66 billion,W70 billion,W58 billion and ₩70W53 billion, respectively.

The following table shows, at the dates indicated, the amount of loans that are placed on a nonaccrual basis and accruing loans which are past due one day or more. The term “accruing but past due one day” includes loans which are still accruing interest but on which principal or interest payments are contractually past due one day or more. We continue to accrue interest on loans where the total amount of loan outstanding, including accrued interest, is fully secured by cash on deposits.

 

  As of December 31,   As of December 31, 
  2010   2011   2012   2010   2011   2012   2013   2014 
  (In billions of Won)   (In billions of Won) 

Loans accounted for on a nonaccrual basis(1)

      

Loans accounted for on a nonaccrual basis(1)

          

Corporate

  1,813    1,621    1,642    W1,813    W1,621    W1,642    W1,660    W1,358  

Retail

   155     239     416     155     239     416     217     233  

Credit cards

   155     152     215     155     152     215     108     152  
  

 

   

 

   

 

   

 

   

 

   

 

   

 

   

 

 

Sub-total

   2,123     2,012     2,273   2,123   2,012   2,273   1,985   1,743  
  

 

   

 

   

 

   

 

   

 

   

 

   

 

   

 

 

Accruing loans which are contractually past due one day or more as to principal or interest

      

Corporate

   263     224     245   263   224   245   194   183  

Retail

   369     482     354   369   482   354   436   374  

Credit cards

   432     576     633   432   576   633   524   466  
  

 

   

 

   

 

   

 

   

 

 

Sub-total

   1,064     1,282     1,232   1,064   1,282   1,232   1,154   1,023  
  

 

   

 

   

 

   

 

   

 

   

 

   

 

   

 

 

Total

  3,187    3,294    3,505  W3,187  W3,294  W3,505  W3,139  W2,766  
  

 

   

 

   

 

   

 

   

 

   

 

   

 

   

 

 

 

Note:

 

(1)

Represents either loans that are “troubled debt restructuring” as defined under IFRS or loans for which payment of interest and/or principal became past due by 90 days or more (adjusting for any overlap due to loans that satisfy both prongs so as to avoid double counting).

Troubled Debt Restructurings

The following table presents, at the dates indicated, our loans which are “troubled debt restructurings” as defined under IFRS.. These loans mainly consist of corporate loans that have been restructured through the process of workout court receivership and composition.recovery proceedings. See “— Credit Exposures to Companies in Workout Court Receivership and Composition.Recovery Proceedings.” These loans accrue interest at rates lower than the original contractual terms, or involve the extension of the original contractual maturity as a result of a variation of terms upon restructuring.

 

   As of December 31, 
   2010   2011   2012 
   (In billions of Won) 

Loans classified as “troubled debt restructurings” (excluding nonaccrual and past due loans)(1)

  193    75    173  

   As of December 31, 
   2010   2011   2012   2013   2014 
   (In billions of Won) 

Loans classified as “troubled debt restructurings” (excluding nonaccrual and past due loans)

  W193    W75    W173    W71    W173  

Loans classified as “troubled debt restructurings” (including nonaccrual and past due loans)

  W1,275    W1,009    W868    W756    W635  

Note:

(1)

The total amount of loans classified as “troubled debt restructurings,” including nonaccrual and past due loans, amounted to ₩1,275 billion, ₩1,009 billion and ₩868 billionThe following table presents, for the year ended December 31, 2010, 2011 and 2012, respectively.

For the year ended December 31, 2010, 2011periods indicated and 2012, interest incomewith respect to the restructured loans, the amounts that would have been recorded as our interest income under the original contract terms of the restructured loans, amounted to ₩69 billion, ₩42 billion and ₩74 billion, respectively, out of which ₩31 billion, ₩14 billion and ₩20 billion was reflectedthe amounts that were actually recorded as our interest income respectively.for such loans under the restructured contractual terms of such loans.

   2010   2011   2012   2013   2014 
   (In billions of Won) 

Interest income under the original contractual terms of the restructured loans(1)

  W69    W42    W74    W68    W21  

Interest income under the restructured contractual terms of the restructured loans(1)

  W31    W14    W20    W15    W12  

Note:

(1)Includes nonaccrual and past due loans.

The following table presents a breakdown of the outstanding balance and specific allowance for loan losses as of December 31, 2010, 2011, 2012, 2013 and 2014 of corporate loans classified as “troubled debt restructurings” under IFRS(including nonaccrual and past due loans) by the type of restructuring to which such loans are subject. The table provides a breakdown of the total amount of “troubled debt restructurings” (including nonaccrual and past due loans) for purposes of enhanced disclosure.

 

  As of December 31,  As of December 31, 
  2010   2011   2012  2010 2011 2012 2013 2014 
  Outstanding
Balance
   Allowance   Outstanding
Balance
   Allowance   Outstanding
Balance
   Allowance  Outstanding
Balance
 Allowance Outstanding
Balance
 Allowance Outstanding
Balance
 Allowance Outstanding
Balance
 Allowance Outstanding
Balance
 Allowance 
  (In billions of Won)  (In billions of Won) 

Corporate loans classified as “troubled debt restructurings”(1):

            

Corporate loans classified as “troubled debt restructurings”(1):

          

Workout

  1,201    651    752    351    683    276   W1,201   W651   W752   W351   W683   W276   W571   W266   W476   W471  

Court receivership & Composition

   73     31     250     38     185     20  

Others(2)

   1     1     7     5            

Recovery Proceedings

 73   31   250   38   185   20   185   75   159   144  

Others(2)

 1   1   7   5    —      —      —      —      —      —    
  

 

   

 

   

 

   

 

   

 

   

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

 

Total

  1,275    683    1,009    394    868    296  W1,275  W683  W1,009  W394  W868  W296  W756  W341  W635  W615  
  

 

   

 

   

 

   

 

   

 

   

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

 

 

Notes:

 

(1)

Includes nonaccrual and past due loans.

(2)

Principally consists of loans subject to corporate turnaround or corporate reorganization pursuant to the Debtor Rehabilitation and Bankruptcy Act (also known as the Consolidated Insolvency Act).

With respect to

The following table presents the outstanding balance and specific allowance for loan losses as of December 31, 2010, 2011, 2012, 2013 and 2014 of retail loans (including nonaccrual and past due loans) subject to workouts under the “pre-workout program”credit rehabilitation programs for retail borrowers (whichborrowers. All such loans are not partbecame modified under credit rehabilitation programs and became beneficiaries of the aforementioned corporatematurity extension and interest rate reductions, while a substantially limited portion of such loans also became beneficiaries of debt forgiveness and therefore not included in the table above), the outstanding loan balance and specific allowance for loan losses amounted to ₩70 billion and ₩58 billion, respectively, as of December 31, 2010, ₩68 billion and ₩54 billion, respectively, as of December 31, 2011 and ₩60 billion and ₩46 billion, respectively, as of December 31, 2012.deferral. For more information on the “pre-workoutcredit rehabilitation program, see “— Credit Exposures to Companies in Workout Court Receivership or Compositionand Recovery Proceedings — Credit Rehabilitation Programs for Delinquent Consumer and Small- and Medium-sized Enterprise Borrowers.”

As

  As of December 31, 
  2010  2011  2012  2013  2014 
  Outstanding
Balance
  Allowance  Outstanding
Balance
  Allowance  Outstanding
Balance
  Allowance  Outstanding
Balance
  Allowance  Outstanding
Balance
  Allowance 
  (In billions of Won) 

Retail loans subject to credit rehabilitation
programs(1):

 W70   W58   W68   W54   W60   W46   W41   W30   W45   W27  

Note:

(1)Includes nonaccrual and past due loans.

The following table presents, as of December 31, 2010, 2011the dates indicated and 2012,with respect to corporate loans, the amountamounts of restructured loans that arewere considered impaired and classified as nonaccrual pursuant to our general interest accrual policy as described below was ₩1,082 billion, ₩934 billionin “— Accrual Policy for Restructured Loans”. The table also presents, for the periods indicated and ₩695 billion, respectively. In 2010, 2011 and 2012,with respect to corporate loans, the amounts of total charge-off on restructured loans amounted to ₩261 billion, ₩259 billion and ₩179 billion, respectively,the amounts of which ₩49 billion, ₩46 billion and ₩109 billion, respectively, were related to loans converted into equity securitiescharge-off as part of restructuring.debt-to-equity conversions.

   As of and for the year ended December 31, 
   2010   2011   2012   2013   2014 
   (In billions of Won) 

Impaired and nonaccrual restructured loans

  W1,082    W934    W695    W685    W462  

Total charge-off of restructured loans

  W261    W259    W263    W153    W55  

Charge-off as part of debt-to-equity conversion

  W49    W46    W84    W29    W32  

Credit Exposures to Companies in Workout Court Receivership or Compositionand Recovery Proceedings

Our credit exposures to restructuring are managedmonitored and collectedmanaged by our Corporate Credit Collection Department. As of December 31, 2012, 0.4%2014, 0.3% of our total loans, or ₩868W635 billion (of which ₩695W462 billion was classified as nonaccrual and ₩173W173 billion was classified as accruing), was under restructuring. Restructuring of our credit exposures principallygenerally takes the legal form of workout court receivership or composition.

and recovery proceedings.

Workout

Under the Corporate Restructuring Promotion Act, which was in effect from August 2007 to April 29, 2011, and became reinstated on May 19, 2011 towill remain effective until December 31, 2013,2015, all creditors to borrowers that are financial institutions are required to participate in a creditors’ committee. The Corporate Restructuring Promotion Act mandatorily applies to a wide range of financial institutions in Korea, which include commercial banks, insurance companies, asset management companies, securities companies, merchant banks, the Korea Deposit Insurance Corporation and the Korea Asset Management Corporation. Under this act, the approval of financial institution creditors holding not less than 75% of the total debt outstanding of a borrower is required for such borrower’s restructuring plan, including debt restructuring and provision of additional funds, which plan isbecomes binding on all the financial institution creditors of the borrower, provided that any financial institution creditor that disagrees with the final restructuring plan approved by the creditors’ committee has the right to request the creditors’ committee to purchase its claims at a mutually agreed price. In the event thatIf the creditors’ committee and the dissenting financial institution creditor fail to come to an agreement, a mediation committee consisting of seven experts is set up to resolve the matter. There is a risk that these procedures may require us to participate in a plan we do not agree with or may require us to sell our claims at prices that we do not believe

are adequate. With respect to any workout for which the lead creditor bank called for a meeting of the creditors’ committee while the old Corporate Restructuring Promotion Act was still effective, the procedures applicable to such creditors’ committee and the related workout remain subject to the old Corporate Restructuring Promotion Act until the suspension or conclusion of such workout, provided that such workout became subject to the procedures under the reinstated Corporate Restructuring Promotion Act as of its effective date, as opposed to the old Corporate Restructuring Promotion Act, even if such workout began while the old law was in effect. Under the reinstated Corporate Restructuring Promotion Act, if any of our borrowers becomes subject to corporate restructuring procedures, we may be forced to (i) restructure our credits pursuant to restructuring plans approved by other creditor financial institutions holding 75% or more of the total outstanding debt (and 75% or more of the total outstanding secured debt, if the restructuring plan includes the restructuring of existing secured debt) of the borrower or (ii) dispose of our credits to other creditors on unfavorable terms.

The total loan amount currently undergoing workout as of December 31, 20122014 was ₩683W476 billion.

Court Receivership and CompositionRecovery Proceedings

TheUnder the Debtor Rehabilitation and Bankruptcy Act, which took effect on April 1, 2006, is designed to consolidate all existing bankruptcy-related laws in Korea, namely the Corporate Reorganization Act, the Composition Act, the Bankruptcy Act and the Individual Debtor Recovery Act. Under the Debtor Rehabilitation and Bankruptcy Act, composition proceedingscourt receiverships have been abolished andreplaced with recovery proceedings have been introduced to replace the court receiverships.proceedings. In a recovery proceeding, unlike court receivership proceedings where the management of the debtor company was vested in a court appointed receiver, the existing chief executive officer of the debtor company may continue to manage the debtor company, provided, that (i) neither fraudulent conveyance nor concealment of assets existed, (ii) the financial failure of the debtor company was not due to gross negligence of such chief executive officer, and (iii) no creditors’ meeting was convened to request, based on reasonable cause, a court-appointed receiver to replace such chief executive officer. While a court receivership proceeding was permitted only with respect to joint stock companies (chushik-hoesa), the recoveryRecovery proceeding may be commenced by any insolvent debtor. Furthermore, in an effort to meet the global standards, international bankruptcy procedures have been introduced in Korea under which a receiver of a foreign bankruptcy proceeding may, upon receiving Korean court approval of the ongoing foreign bankruptcy proceeding, apply for or participate in a Korean bankruptcy proceeding. Similarly, a receiver in a domestic recovery proceeding or a bankruptcy trustee is allowed to perform its duties in a foreign country where an asset of the debtor is located to the extent the applicable foreign law permits.

Any composition, corporate reorganization, bankruptcy and rehabilitation proceedings for individual debtors pending as of April 1, 2006, the effective date of the Debtor Rehabilitation and Bankruptcy Act, continue to proceed in accordance with the respective applicable laws.

As of December 31, 2012,2014, the total loan amount subject to compositionrecovery proceedings was ₩185W159 billion. No loan amount was subject to court receivership.receivership or composition proceedings.

Loans in the process of workout court receivership or compositionand recovery proceedings are reported as nonaccrual loans on our statements of financial position as described in “— Nonaccrual Loans and Past Due Accruing Loans” above since generally, they are past due by more than 90 days and interest does not accrue on such loans. Restructured loans that meet the definition of a troubled debt restructuring are included withinreported as troubled debt restructurings as described above in “— Troubled Debt Restructurings” described above.. Such restructured loans are disclosedreported as either loans or securities on our statements of financial position depending on the type of instrument we receive afteras a result of the restructuring.

Credit Rehabilitation Programs for Delinquent Consumer and Small- and Medium-sized Enterprise Borrowers

In light of the gradual increase in delinquencies in credit card and other consumer credit, the Korean government has implemented a number of measures intended to support the rehabilitation of the credit of delinquent consumer borrowers. These measures may affect the amount and timing of our collections and recoveries on our delinquent consumer credits.

Upon application to the Credit Counseling and Recovery Service and approval of a majority of unsecured and secured creditor financial institutions, a qualified “credit delinquent person” with outstanding debts to financial institutions in an aggregate amount not exceedingW1.5 billion may participate in an “individual work-out program” designed to restructure such person’s debt and rehabilitate such person’s credit.

Under the Debtor Rehabilitation and Bankruptcy Act, a qualified individual debtor with outstanding debts in an aggregate amount not exceeding threshold amounts of ₩500W500 million of unsecured debt and/or ₩1W1 billion of secured debt may restructure his or her debts through a court-supervised debt restructuring that is binding on creditors.

In 2008,Kookmin Happy Fund, which has been established by the Financial Services Commission, purchases defaulted loans from creditors or provide credit guarantees to enable refinancing at lower rates in order to support consumerassist retail borrowers with low credit scores, the Financial Services Commission established the Credit Rehabilitation Fund to purchase from creditors the loans of such borrowers that are in default and to provide guarantees so that such loans may be refinanced at lower rates. The Credit Rehabilitationscores. More specifically, Kookmin Happy Fund provides supportcredit guarantees to borrowers who (i) individuals with lowhave credit scores who are in default on loans not exceeding ₩30 million in principal amount in the aggregatebetween category 6 and 10 (which requirement will be waived for individuals who are “basic living welfare recipients”) or have an annual income not exceedingW30 million); (ii) earn an annual income not exceedingW40 million (or, in the case of borrowers who are self-employed or have two or more dependent family members, earn an annual income not exceedingW45 million); (iii) have made timely repayments for a period ofat least six months in an aggregate repayment amount exceedingW10 million or for at least three months or more and (ii) individuals with low credit scores ranging from category 7in an aggregate repayment amount not exceedingW10 million. In 2014, we sold loans in an aggregate amount ofW0.5 billion to 10 who are in default on loans not exceeding ₩30 million in principal amount inKookmin Happy Fund.

Under the aggregate (which requirement will be waived for individuals who are basic living welfare recipients) and the interest rateguidelines of which is 20% or more. We did not sell any loans to the Credit Rehabilitation Fund in 2012.

In 2008, the Financial Supervisory Service, requested Korean banks, including us, to establishoperate a “fast track” program to provide liquidity assistance to small- and medium-sized enterprises on an expedited basis. Under the fast track program we established, which is effective until the end of 2013,2015, we provided liquidity assistance to small- and medium-sized enterprise borrowers applying for such assistance, in the form of new short-term loans or maturity extensions or interest rate adjustments with respect to existing loans, after expedited credit review and approval by us.

In 2009,Under the guidelines of the Financial Services Commission, requested Korean banks, including us, to establishalso operate a “pre-workout program,” including a credit counseling and recovery service, for retail borrowers with short-term outstanding debt. The pre-workout program is expected to be in operation until April 2013. Our pre-workout program is generally available to retail borrowers meeting all of the following requirements: (i) unsecured borrowings from at least two financial institutions not exceeding ₩500W500 million in the aggregate; (ii) payment default of more than 30 days but less than 90 days; (iii) all borrowings newly made within six months prior to the application for the pre-workout program not to exceed 30% of the applicant’s total outstanding borrowings; (iv) the annual aggregate amount of principal and interest payment obligations being 30% or more of the borrower’s annual income; (v) assets in possession of less than ₩600 million asW1 billion, and in the case of real estate, calculated based on the official land price announced by the National Tax Service;Ministry of Land, Infrastructure and Transport; and (vi) a person deemed by the pre-workout committee to be impaired in his or her ability to repay without a pre-workout arrangement due to layoff, unemployment, business closure, disaster or earnings loss. Retail borrowers who fail any of these requirements, have previously participated in the pre-workout program or have lost eligibility in the course of participating in a previous pre-workout program are ineligible to participate in the pre-workout program.

Once a borrower is deemed to be eligible to participate in the pre-workout program, we promptly sell the collateral underlying such borrower’s secured loans to mitigate our losses, and we may restructure such borrower’s unsecured loans (regardless of their type) as follows:

 

  

Extension of maturity: Based on considerations of the type of loan, the total loan amount, the repayment amount and the probability of repayment, the maturity of the loan may be extended by up to 10 years.

  

Interest rate adjustmentadjustment:: The interest rate of the loan may be adjusted to 70% of the original interest rate or 5% per annum, whichever is higher;provided that if the original interest rate is less than 5% per

annum, no adjustment applies. The adjusted interest rate applies to the principal amount following any adjustment thereto as part of the pre-workout program, and no interest accrues on the interest already accrued or fees payable.

 

  

Debt forgiveness: Debt forgiveness under the pre-workout program is limited to (i) the default interest accrued prior to the application for the pre-workout program and (ii) the regular and default interest accrued following such application but before the approval of the program.

 

  

Deferral: If the foregoing three measures are deemed to be insufficient in terms of providing meaningful assistance to a qualifying borrower due to layoff, unemployment, business closure, disaster or earnings loss, loan repayment may be deferred for a maximum of one year,provided that the pre-workout committee may extend such deferral period upon the borrower’s application which can be made at a one-month interval. The deferral period is not counted toward the repayment period, and interest accrues at 3% per annum during the deferral period.

In 2010, 2011 and 2012, loans in2014, the aggregate amountsamount of ₩70 billion, ₩70 billion and ₩60 billion were modified underour retail credit (including credit card receivables) provided by Shinhan Bank’sBank which became subject to the pre-working program wasW45 billion. We believe that our participation in such pre-workout program respectively. All such modifiedhas not had a material impact on the overall asset quality of our retail loans became beneficiariesand credit card portfolio or on our results of maturity extensionoperations and interest rate reductions, while a substantially limited portion of such loans also became beneficiaries of debt forgiveness and deferral.financial condition to-date.

Loan Modification Programs for Loans Underunder Restructuring

We generally offer the following types of concessions in relation to restructured loans: reduction of interest rate, forgiveness of overdue interest, extension of the term for repayment of principal, conversion of debt into equity or the combination of the foregoing. The nature and degree of such concessions vary depending on, among other things, the creditworthiness of the borrower, the size of loans being restructured, the existing terms of the loans and other factors deemed relevant by the relevant creditors’ committee. We generally do not restructure an existing loan into multiple new loans (for example, an A Note/B Note structure).

The following table presents a breakdown of the gross amount of loans under restructuring as of December 31, 2010, 2011, 2012, 2013 and 20122014 by our loan modification programs, as further categorized according to the loan category and performing versus nonperformingnon-performing status.

 

  2010 

2010

2010

 

Modification Programs

  Non-performing   Performing   Total   Non-Performing   Performing   Total 
  (In billions of Won)   (In billions of Won) 

Extension of due date for principal and interest

  20    177    197    W20    W177    W197  

Reduction of interest rate

   155     241     396     155     241     396  

Forgiveness of principal

                  —       —       —    

Equity conversion

   15     10     25     15     10     25  

Additional lending(1)

   3     233     236  

Others(2)

   51     370     421  

Additional lending(1)

   3     233     236  

Others(2)

   51     370     421  
  

 

   

 

   

 

   

 

   

 

   

 

 

Total

  244    1,031    1,275  W244  W1,031  W1,275  
  

 

   

 

   

 

   

 

   

 

   

 

 

 

  2011 

2011

2011

 

Modification Programs

  Non-performing   Performing   Total   Non-Performing   Performing   Total 
  (In billions of Won)   (In billions of Won) 

Extension of due date for principal and interest

  43    340    383    W43    W340    W383  

Reduction of interest rate

   40     213     253     40     213     253  

Forgiveness of principal

        1     1     —       1     1  

Equity conversion

        46     46     —       46     46  

Additional lending(1)

   1     97     98  

Others(2)

   63     165     228  

Additional lending(1)

   1     97     98  

Others(2)

   63     165     228  
  

 

   

 

   

 

   

 

   

 

   

 

 

Total

  147    862    1,009  W147  W862  W1,009  
  

 

   

 

   

 

   

 

   

 

   

 

 

  2012 

2012

2012

 

Modification Programs

  Non-performing   Performing   Total   Non-Performing   Performing   Total 
  (In billions of Won)   (In billions of Won) 

Extension of due date for principal and interest

  4    142    146    W4    W142    W146  

Reduction of interest rate

   90     322     412     90     322     412  

Forgiveness of principal

                  —       —       —    

Equity conversion

   3          3     3     —       3  

Additional lending(1)

        179     179  

Others(2)

   51     77     128  

Additional lending(1)

   —       179     179  

Others(2)

   51     77     128  
  

 

   

 

   

 

   

 

   

 

   

 

 

Total

  148    720    868  W148  W720  W868  
  

 

   

 

   

 

   

 

   

 

   

 

 

2013

 

Modification Programs

  Non-Performing   Performing   Total 
   (In billions of Won) 

Extension of due date for principal and interest

  W2    W81    W83  

Reduction of interest rate

   54     283     337  

Forgiveness of principal

   —       —       —    

Equity conversion

   —       —       —    

Additional lending(1)

   27     169     196  

Others(2)

   37     103     140  
  

 

 

   

 

 

   

 

 

 

Total

W120  W636  W756  
  

 

 

   

 

 

   

 

 

 

2014

 

Modification Programs

  Non-Performing   Performing   Total 
   (In billions of Won) 

Extension of due date for principal and interest

  W4    W3    W7  

Reduction of interest rate

   52     260     312  

Forgiveness of principal

   10     —       10  

Equity conversion

   —       —       —    

Additional lending(1)

   1     198     199  

Others(2)

   61     46     107  
  

 

 

   

 

 

   

 

 

 

Total

W128  W507  W635  
  

 

 

   

 

 

   

 

 

 

 

Notes:

 

(1)

Represents additional loans provided to the borrower at favorable terms as part of the restructuring package, which may include extension of the due date or reduction of interest rate, among others.

(2)

Principally consists of restructured loans whose restructuring terms were not determined as of December 31, 2012.the end of the period indicated. A loan is deemed to be subject to restructuring upon the commencement of the composition or court receivershiprecovery proceedings or when the relevant creditors’ committee or our credit officer determines that the borrower will be subject to workout, and in many cases the restructuring terms for such loans are not determined at the time such loans are deemed to be subject to restructuring.

Debt-to-equity Conversion

We distinguish between loans that we consider to be collectible under modified terms and loans that we consider to be uncollectible regardless of any modification of terms. With respect to a loan that we consider to be uncollectible regardless of any modification of terms,loans in the latter category, we convert a portion of such loanloans into equity securities following negotiation with the borrowerborrowers and charge off the remainder of such loanloans as further described below. The equity securities so converted are recorded at fair value, based on the market value of such securities if available or the appraisal value of such securities by an outside appraiser if a market value is unavailable. In 2012, we converted2014, our loans restructured into equity securities restructured loans amountingamounted to ₩109W59 billion, of which ₩84W32 billion was subsequently treated as charge-off and ₩25W27 billion was treated as the new cost basis of the equity securities.

Debt-to-equity conversion generally has two primary benefits. One, the debt-to-equity conversion reduces the amount of loans and related interest expenses of the borrower, resulting in lesser debt burden and greater liquidity for the borrower, a greater likelihood of its exit from restructuring and the repayment of its obligations to us. Two, in the case of a successful turnaround of the borrower, we are entitled to the upside gains from the increase in the value of the equity securities so converted. Notwithstanding these benefits, however, the resulting impact from the debt-to-equity conversion on our interest income is generally not material as the loans being converted as part of restructuring are generally deemed to be uncollectible regardless any modification of terms. As for the impact on our asset classification, we generally apply the same asset classification standards to both non-restructured and restructured loans. As for restructured loans, we also consider additional factors such as the borrower’s adherence to its business plans and execution of the self-help measures, among others, to the extent applicable. In consideration of such criteria, we generally classify loans subject to workout as “precautionary”. For a general discussion of our loan classifications, see “— Supervision and Regulation — Principal Regulations Applicable to Financial Holding Companies — Capital Adequacy.”

Evaluation of Loan Modification Programs

We currently do not conduct a systematic or quantitative evaluation of the success of any particular concession by type, whether historically, relative to each other or relative to other financial institutions in Korea, although we do monitor on an individual basis the compliance by the borrower with the modified terms of the restructured loans. This is principally due to the following reasons.

One, in the case of large corporations subject to or about to be subject to restructuring, which represents the most significant restructuring cases in Korea, the restructuring process is generally not driven by us, but by a

creditors’ committee involving several large creditor financial institutions, and in the case of very large corporations or corporations that are members of large business conglomerates, the process frequently involves the guidance of the Government in light of the potential ripple effects of the restructuring on the general economy. Hence, it is difficult for us to collect data that would help us to evaluate the success of a particular concession based on the credit profile of the borrower and the type of concessions offered.

Two, the unavailability of systematic analysis notwithstanding, our general sense is that the restructuring cases in Korea have, to a large part, been successful as measured in terms of the ability of the borrowers to exit restructuring programs relatively quickly and further that the failed cases have not been particularly material. As a result, to date, we have not found it particularly necessary or helpful to expend the time and resources required to conduct a systematic analysis for purposes of evaluating the success of concessions by the type of a particular concession offered.

We do, however, measure the success of concessions in limited ways, that is, principally in terms of how well the borrower complies with the terms and conditions of the restructuring plan as agreed between the borrower and its creditor institutions. A restructuring plan typically includes a business plan and self-help measures to be undertaken by the borrower. We monitor the borrower’s compliance with the restructuring plan on a periodic basis (namely, annual, semiannual or quarterly in accordance with the terms of the restructuring plan) and evaluate the success thereof principally in terms of three attributes: (i) the progress in the execution of the business plan, (ii) the progress in the execution of the self-help measures and (iii) other qualitative factors such as major developments in the general economy, the regulatory environment, the competitive landscape, the quality of senior management and personnel, and transparency in management. We also closely monitor the cash inflows and outflows of the borrower, and the creditors’ committee typically has the right to participate in decision-making related to major spending and borrowings by the borrower.

Accrual Policy for Restructured Loans

For purposes of our accrual policy, we classify restructured loans principally into (i) loans subject to workout pursuant to the Corporate Restructuring Promotion Act and (ii) loans subject to court receivership or composition recovery proceedings

pursuant to the Debtor Rehabilitation and Bankruptcy Act, which is the comprehensive bankruptcy-related law in Korea. See “— Credit Exposures to Companies in Workout Court Receivership or Composition.and Recovery Proceedings.” As for loans subject to workout, our general policy is to discontinue accruing interest on a loan when payment of principal and/or interest thereon becomes past due by 90 days or more, as described above in “— Nonaccrual Loans and Past Due Accruing Loans.” Interest is recognized on these loans on a cash basis (i.e., when collected) from the date such loan is reclassified as non-accruing, and such loans are not reclassified as accruing until the overdue principal and/or interest amounts are paid in full. This general policy also applies to loans subject to workout even if such loans are restructured loans. In the case of loans subject to court receivership or composition,recovery proceedings, we discontinue accruing interest immediately upon the borrowers becoming subject to court receivership or composition (notwithstanding the absence of delinquency ofrecovery proceedings (even if such loans)loans are not yet delinquent) in light of the heightened uncertainty regarding the borrower’s ability to repay, interest on such loans are recognized on a cash basis and such loans are not reclassified as accruing until the borrower exits court receivership or composition, as the case may be.recovery proceedings. Accordingly, under to our accrual policy, the number of payments made on a nonaccrual restructured loan is not a relevant factor in determining whether to reinstate such loan to the accrual status.

Determination of Performance of Restructured Loans

In determining whether a borrower has satisfactorily performed its obligations under the previousexisting loan terms, of the loan, we principally review the payment history of the borrower, namely whether the borrower has been delinquent by one day or more pursuant to our general interest accrual policy. In determining whether a borrower has shown the capacity to continue to perform under the restructured terms, we primarily rely upon the assessment of our credit officers (or the creditors’ committee in the case of large corporate borrowers with significant outstanding loans) of the likelihood of the borrower’s ability to repay under the restructured terms, which assessment takes into account the size of the loans in question, the credit profile of the borrower, the original terms of the loans and other factors deemed relevant by the relevant credit officers. Depending on various factors such as the size of the loans in question and the credit profile of the borrower, we or the relevant creditors’ committee, as the case may

be, sometimes engage an outside advisory firm to perform further due diligence in order to supplement the aforementioned assessment. In certain cases, the borrowers also submit self-help proposals to facilitate obtaining the approval for restructuring, which measures are then also taken into consideration by our credit officers or the relevant creditors’ committees, as the case may be, in determining their future capacity to continue to perform under the restructured terms.

Charge-off of Restructured Loans

As for loans that we consider to be collectible under modified terms (for example, by extending the due date for the payment of principal and/or interest or reducing the interest rate below the applicable interest rate to a rate below the prevailing market rate, or a combination of the foregoing), we generally restructure such loans under the modified terms and do not charge off any portion of such loans.

As for loans that we consider to be uncollectible regardless of any modification of terms, we negotiate with the borrower to have a portion of such loans converted into equity securities (usually common stock) of the borrower in consideration, among others, of (i) the degree to which such conversion will alleviate the debt burdens and liquidity concerns of the borrower, (ii) our potential upside from the gain in the value of the equity securities compared to the likelihood of collection if the loans were not converted into equity securities, and (iii) the borrower’s concerns regarding its shareholding structure subsequent to such conversion. We then charge off the remainder of the loans not so converted into equity securities. The value of the equity securities so converted areis recorded at fair value, based on the market value of such securities if available or the appraisal value of such securities by an outside appraiser if a market value is unavailable.

Since we generally do not accrue interest on loans subject to court receivership or compositionrecovery proceedings while we generally accrue interest on loans subject to workout unless past due by 90 days or more, charge-off is not a relevant factor we consider when determining the accrual status of a particular restructured loan.

We continue to accrue interest on restructured loans if we conclude that repayment of interest and principal contractually due on the entire debt is reasonably assured. Such conclusion is reached only after we have

carefully reviewed the borrower’s ability to repay based on thean assessment, among others, of various factors such as the size of the loans in question and the credit quality of the borrower by our credit officer or the relevant creditors’ committee as supplemented by the due diligence by outside advisory firms, as the case may be.

Potential Problem Loans

DuringIn 2012, in order to enable a more systematic and real-time monitoring of loans with a significant potential of non-repayment, we implemented anhave upgraded our “early warning system”. This system enables our management to determine potential problem loans to include all loans which have caused our management to have serious doubt as to the ability of the borrowers to comply with their respective loan repayment terms.

We classify potential problem loans as loans that are designeddesignated as “early warning loans” and reported to the Financial Services Commission. “EarlySupervisory Service. The “early warning loans” are extendeddesignation applies to borrowers that have been (i) identified by our early warning system as exhibiting signs of credit risk based on the relevant borrower’s financial data, credit information and/or transactions with banks and, following such identification and (ii) designated by our loan officers as potential problem loans on their evaluation of known information about such borrowers’ possible credit problems. Such loans are required to be reported on a quarterly basis to the Financial Services Commission.Supervisory Service. If a borrower’s loans are designated as “early warning loans” pursuant to the process described above and included in our quarterly report to the Financial Services Commission,Supervisory Service, we consider such borrowersthis to havebe an indication of serious doubt as to theirsuch borrower’s ability to comply with repayment terms in the near future. As of December 31, 2012,2014, we had ₩1,691W1,503 billion of potential problem loans.

Other Problematic Interest-Earning Assets

In the past, we received certain other interest-earning assets in connection with troubled debt restructuring that, if they were loans, would be required to be disclosed as part of the problem, past due or restructuring or potential problem loan disclosures provided above. However, as of December 31, 2010, 2011, 2012, 2013 and 2014, we had no such assets.

Provisioning Policy

We conduct periodic and systematic detailed reviews of our loan portfolios to identify credit risks and to establish the overall allowance for loan losses. Our management believes the allowance for loan losses reflects the best estimate of the probable loan losses incurred as of the date of each statement of financial position.

We first assess whether objective evidence of impairment exists individually for loans and receivables that are individually significant, and individually or collectively for financial assets that are not individually significant. If we determine that no objective evidence of impairment exists for an individually assessed financial asset, whether significant or not, we include the asset in a group of financial assets with similar credit risk characteristics and collectively assess them for impairment. Assets that are individually assessed for impairment and for which an impairment loss is or continues to be recognized are not included in a collective assessment of impairment.

If there is objective evidence that ana financial asset, such as a loan or receivable, has suffered impairment loss, on loans and receivables has been incurred, the amount of the impairment loss is measured as the difference between the asset’s carrying amount and the present value of estimated future cash flowsflow (excluding anticipated future credit losses that have not been incurred)losses) discounted at the financial asset’s original effective interest rate (i.e., the effective interest rate computed at initial recognition).

If the interest rate offinancial asset in question is a loan or receivable iswith a floating rate, the discount rate used to evaluate impairment loss is the current effective interest rate defined in the loanrelevant transaction agreement. The present value of estimated future cash flows of secured financial assets is calculated by including cash flows from collateral after deducting costs to acquire and sell the collateral, regardless of the probability of realization of such collateral.

In assessing collective impairment, we rate and classify financial assets based on credit risk assessment or credit rating assessment process that takes into account asset type, industry, regional location, collateral type, delinquency and other relativerelevant factors.

Future cash flow of financial assets applicable to collective impairment assessment is estimated by using statistical modeling of historical trends of the probability of default, timing of recoveries and the amount of loss incurred, as adjusted for management’s judgment as to whether current economic and credit conditions are such that the impairment losses are likely to be greater or less than suggested by historical modeling. InWhen adjusting the future cash flow bybased on historical modeling, the result has to bewe ensure that such adjustments are in line with changes and trends of observable data. Methodologies and assumptions used to estimate future cash flow are evaluated on a regular basis in order to reduce any discrepancy between impairment loss estimation and actual loss. See “Item 5.A. Operating Results — Critical Accounting Policies — Impairment of Financial Assets — Allowance for Loan Losses”.Losses.”

Corporate Loans

We review corporate loans annually for potential impairment through a formal credit review. In addition, our loan officers consider the credits for impairment throughout the year if there is an indication that an impairment event has occurred.

Under IFRS, a loan is impaired if objective evidence indicates that a loss event has occurred after the initial recognition of the asset, and if the loss event had a negative effect on the estimated future cash flows of that asset and can be estimated reliably. We consider, among others, the following loans to be impaired:

 

loans whose principal or interest amount is more than 90 days past due;

 

loans that by reason of non-performance becomes subject to write-off, charge-off, debt restructuring (including recovery proceedings and work-out)workout) or bankruptcy;

 

loans to customers whose credit record shows past instances of delinquency, enforcement of guarantee or subrogation; and

 

loans to customers who become finally insolvent by an order to suspend settlement of personal checks, corporate checks or promissory note.

Loan loss allowances for corporate loans are established based on whether a particular loan is impaired. Corporate loans with relatively small balances are evaluated collectively for impairment as they are managed collectively.

— Loans individually identified for review and considered impaired

Consistent with the internal credit risk monitoring policies, we evaluate impaired loans with relatively large balances (typically more than ₩3W3 billion) individually for impairment. Loan loss allowances for these loans are

generally established by discounting the estimated future cash flows (both principal and interest) we expect to receive using the loan’s effective interest rate. We consider the likelihood of all possible outcomes in determining our best estimate of expected future cash flows. Management consults closely with individual loan officers and reviews the cash flow assumptions used to ensure these estimates are valid.

We establish allowances for impaired corporate loans when the discounted cash flow of the loan is lower than its carrying amount. The allowance is equal to the difference between the discounted cash flow amount of the loan and its carrying amount.

We may also measure impairment by reference to the loan’s observable market price; however this information is not commonly available in Korea.

— Loans collectively evaluated for impairment

We also establish allowances for impaired corporate loans with relatively small balances (typically ₩3W3 billion or less). We manage these loans on a portfolio basis and therefore collectively evaluate them for impairment since it is impractical to analyze each such loan on an individual basis. The allowance for such loans is determined based on loss factors taking into consideration past performance of the portfolio, previous loan loss history and charge-off information.

In 2010, when we reported our financial results using U.S. GAAP, we identifiedWe identify loss factors through a migration model, which uses a statistical tool to monitor the progression of loans through different classifications and historical losses over a one year look-back period. Beginning in 2011, under IFRS, we use a statistical tool with longer look-back periods based on the discounted cash flow (“DCF”) model.model using a statistical tool with look-back periods longer than a year. For impaired corporate loans whose amounts are relatively small, we use the collective DCF model. Under the collective DCF model, under which cash flow projections for the relevant loans are not individually computed for each borrower, but are collectively computed for a group of loans sharing similar characteristics (for example, retail versus corporate, secured versus unsecured, and so forth), except that, when we discount the projected cash flow at the present value, we apply the interest rate effective prior to impairment specific to each borrower.

— Loans not specifically identified as impaired

We establish allowances collectively for non-impaired corporate loans to reflect losses incurred within the portfolio which have not yet been specifically identified as impaired. Under U.S. GAAP in 2010, the historical loss rate on migration analysis was calculated from a transition matrix table based on asset quality classification and took into consideration historical loss rates and recovery rates after charge-off. Under IFRS beginning in 2011,We use the probability of default / loss-given default method, (sophisticated approach), also known as the Advanced Internal Rating-Based approach under Basel II, is calculated viato calculate the historical loss rate on migration analysis based on measurable long-term risk factors such as probability of default from risk grading and loss given default based on the Basel II framework.

As for the probability of default-based loan grouping, corporate loans are grouped into different risk classes based on the credit rating assigned by the relevant credit evaluation model, and retail loans are grouped into different risk classes based on the type of the loan, maturity structure and the duration of delinquency.

As for the loss given default-based loan grouping, secured loans are grouped into different risk classes based on the type of collateral, the location of the collateral and the loan-to-value ratio to which they are subject, and unsecured loans are grouped into different risk classes based on the type of the loan.

Retail Loans

We consider the following retail loans to be impaired for an individual assessment of impairment:

 

loans whose principal or interest amount is more than 90 days past due;

 

loans that by reason of non-performance becomes subject to write-off, charge-off, debt restructuring (including recovery proceedings and work-out)workout) or bankruptcy;

 

loans to customers whose credit record shows past instances of delinquency, enforcement of guarantee or subrogation; and

loans to customers who become finally insolvent by an order to suspend settlement of personal checks, corporate checks or promissory note.

The provisioning policy for retail loans is similar to that for corporate loans, except that different groupings are used for retail loans for purposes of determining probability of default and loss-given default in that all retail loans, regardless of their size, are collectively (rather than individually) assessed due to difficulties in obtaining personal information, such as personal income and assets.

For loan losses for retail loans, we also establish allowances based on loss factors taking into consideration the historical performance of the portfolio, previous loan loss history and charge-off information over a nine-year look-back period for loans secured by real estate and a four-year look-back period for unsecured loans and other secured loans.

We further adjust the loss factors based on factors that may impact loss recognition which have not been adequately captured by our historical analysis. These factors include:

 

changes in economic and business conditions such as levels of unemployment and housing price;

 

changes in the nature and volume of the portfolio, including any concentration of credits; and

 

external factors such as regulatory or government requirements.

Credit Cards

We establish an allowance for the credit card portfolio using a roll-rate model. A roll-rate model is a statistical tool used to monitor the progression of loans based on aging of the balance and established loss rates. The actual loss rates derived from this model are used to project the percentage of losses within each aging category based on performance over a five-year look-back period.

The expected percentage of loss reflects estimates of both the default probability within each loan aging category and severitythe magnitude of loss. Generally, loans that are six months or more past due are charged off. We adjustconsider adjusting our loan loss rate for severitythe magnitude of loss when consideringafter accounting for the historical recovery of charged off credits when establishing the allowance.

We segment our credit card portfolio into several product types and perform separate roll-rate analysis for such product types to reflect the different risks and characteristics of each such product type.

We further adjustconsider adjusting the results from the roll-rate analysis based on factors that may impact loss recognition which have not been adequately captured by our historical analysis. These factors include:

 

delinquency levels of cardholders;

 

government policies toward the credit card industry; and

 

key retail performance indicators (such as ratios of household debt to disposable income and household liabilities to financial assets).

The actual amount of incurred loan losses may vary from the estimate of incurred losses due to changes in economic conditions or industry or geographic concentrations. We also monitor differences between estimated and actual incurred loan losses through procedures including detailed periodic assessments by senior management of both individual loans and credit portfolios and the models used to estimate incurred loan losses in those portfolios.

We determine whether credit card loans are impaired using criteria similar to those used for corporate loans, except that whenupon the closure of business by merchants using our credit card services, have closed or shut down, the related credit card loans are deemed impaired.

We consider a credit card or card loan to be delinquent if payment on such account is not received when first due and the amount outstanding is greater than ₩10,000.W10,000. Our general policy is to be proactive in its collection procedures. We believe that card accounts which are in early stages of delinquency are easier to collect than those accounts which have been delinquent for a longer period of time and, therefore, we emphasize

collections at an early stage of delinquency although we increase the level of collection efforts as the delinquency period increases with respect to the relevant account. Efforts to collect from cardholders whose account balances are up to 30 days past due are generally made by our credit support centers at Shinhan Card. Our credit support centers classify delinquent customers based upon three criteria: the expected level of difficulty in collection, the nature of the customer and the customer’s contribution to Shinhan Card’s profitability. By implementing collection activities tailored to each such category of customers, we seek to maximize efficiency in our collection efforts.

For card accounts with balances that are more than 30 days past due, we generally assign collection to our collection branches. During the first two months of their appointment, these collection branches rely on postal or telephone notice and take measures to locate and provisionally attach accounts receivables or other properties of the delinquent cardholders. After the initial two months period, the collection branches commence compulsory execution procedures against the delinquent cardholders’ accounts receivables or other properties to secure the amount of outstanding balances. During the entire period managed by branches, we offer restructured card loan and reduction programs. For card accounts that are charged off, we outsource collection to external collection centers such as Shinhan Credit Information, which is our subsidiary, and Mirae Credit Information Services Corp.

Loan Aging Schedule

The following table shows our loan aging schedule (excluding accrued interest) for all loans as of the dates indicated.

 

  Current   Past Due
Up to 3 Months
   Past Due
3-6 Months
   Past Due More
Than 6 Months
   Total   

 

 

Current

   Past Due
Up to 3 Months
   Past Due
3-6 Months
   Past Due More
Than 6 Months
   

 

Total
Amount

 

As of December 31,

  Amount   %   Amount   %   Amount   %   Amount   %   Amount   Amount   %   Amount   %   Amount   %   Amount   %   
  (In billions of Won, except percentages)   (In billions of Won, except percentages) 

2010

   181,659     98.59     1,163     0.63     635     0.34     792     0.43     184,249     181,659     98.59     1,163     0.63     635     0.34     792     0.43     184,249  

2011

   192,120     98.50     1,519     0.77     597     0.31     819     0.42     195,055     192,120     98.50     1,519     0.77     597     0.31     819     0.42     195,055  

2012

   199,017     98.39     1,563     0.77     579     0.29     1,116     0.55     202,275     199,658     98.39     1,563     0.77     579     0.29     1,116     0.55     202,916  

2013

   205,282     98.70     1,508     0.73     420     0.20     777     0.37     207,987  

2014

   221,273     98.84     1,320     0.59     706     0.32     580     0.26     223,879  

Non-Performing Loans

Non-performing loans are defined as loans past due by more than 90 days. The following table shows, as of the dates indicated, the amount of the total non-performing loan portfolio and as a percentage of our total loans.

 

  As of December 31,   As of December 31, 
      2010         2011         2012       2010 2011 2012 2013 2014 
  (In billions of Won, except percentages)   (In billions of Won, except percentages) 

Total non-performing loans

  1,427   1,416   1,695    W1,427   W1,416   W1,695   W1,197   W1,286  

As a percentage of total loans

   0.77  0.73  0.84   0.77 0.73 0.84 0.58 0.57

Analysis of Non-Performing Loans

The following table sets forth, for the periods indicated, the total non-performing loans by the borrower type.

 

 As of December 31, As of December 31, 
 2010 2011 2012 2010 2011 2012 2013 2014 
 Total Loans Non-
Performing
Loans(1)
 Ratio of
Non-
Performing
Loans
 Total Loans Non-
Performing
Loans(1)
 Ratio of
Non-
Performing
Loans
 Total Loans Non-
Performing
Loans(1)
 Ratio of
Non-

Performing
Loans
 Total
Loans
 Non-
Performing
Loans(1)
 Ratio of
Non-
Performing
Loans
 Total
Loans
 Non-
Performing
Loans(1)
 Ratio of
Non-
Performing
Loans
 Total
Loans
 Non-
Performing
Loans(1)
 Ratio of
Non-
Performing
Loans
 Total
Loans
 Non-
Performing
Loans(1)
 Ratio of
Non-
Performing
Loans
 Total
Loans
 Non-
Performing
Loans(1)
 Ratio of
Non-
Performing
Loans
 
 (In billions of Won, except percentages) (In billions of Won, except percentages) 

Corporate

                        

Corporate loans

 95,835   816    0.85 98,598   739    0.75 101,025   769    0.76 W95,835   W816    0.85 W98,598   W739    0.75 W101,162   W769    0.76 W102,823   W529    0.51 W112,145   W551    0.49

Public and other

  2,771    8    0.29    4,930    8    0.16    3,107    9    0.29    2,771    8    0.29    4,930    8    0.16    3,107    9    0.29    2,525    —      —      2,135    —      —    

Loans to banks

  1,467        0.00    2,557        0.00    4,537        0.00    1,467    —      —      2,557    —      —      4,557    —      —      6,103    —      —      4,684    —      —    

Lease financing

  1,555    10    0.64    1,639    5    0.31    1,699    8    0.47    1,555    10    0.64    1,639    5    0.31    1,699    8    0.47    1,721    11    0.64    1,844    15    0.81  
 

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

 

Total corporate

  101,628    834    0.82    107,724    752    0.70    110,368    786    0.71    101,628    834    0.82    107,724    752    0.70    110,525    786    0.71    113,172    540    0.48    120,808    566    0.47  
 

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

 

Retail

                        

Mortgage and home equity

  40,073    30    0.07    44,399    55    0.12    46,128    60    0.13    40,073    30    0.07    44,399    55    0.12    46,130    60    0.13    46,908    41    0.09    50,652    56    0.11  

Other retail

  24,901    102    0.41    25,052    164    0.65    27,925    315    1.13    24,901    102    0.41    25,052    164    0.65    28,407    315    1.11    30,242    174    0.58    34,278    173    0.50  
 

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

 

Total retail

  64,974    132    0.20    69,451    219    0.31    74,053    375    0.51    64,974    132    0.20    69,451    219    0.31    74,537    375    0.50    77,150    215    0.28    84,930    229    0.27  
 

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

 

Credit cards

  17,647    461    2.61    17,880    445    2.49    17,854    534    2.99    17,647    461    2.61    17,880    445    2.49    17,854    534    2.99    17,665    442    2.50    18,141    491    2.71  
 

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

 

Total

 184,249   1,427    0.77 195,055   1,416    0.73 202,275   1,695    0.84 W184,249   W1,427    0.77 W195,055   W1,416    0.73 W202,916   W1,695    0.84 W207,987   W1,197    0.58 W223,879   W1,286    0.57
 

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

 

 

Note:

 

(1)

Includes unsecured retail loans and credit card loans past due by more than six months. The number of days past due of restructured credit card loans is calculated from the first date of non-payment regardless of subsequent modification of terms.

Non-Performing Loans by Industry

The following table sets forth a breakdown of our non-performing corporate loans by industry as of December 31, 2012.2014.

 

Industry

  Aggregate
Non-Performing
Corporate Loan Balance
   Percentage of Total
Non-Performing
Corporate Loan Balance
   Aggregate
Non-Performing
Corporate Loan Balance
   Percentage of Total
Non-Performing
Corporate
Loan Balance
 
  (In billions of Won)   (Percentages)   (In billions of Won)   (Percentages) 

Real estate, leasing and service

  362     46.07  W180     31.80

Construction

   110     13.99     44     7.77  

Manufacturing

   94     11.96     158     27.92  

Retail and wholesale

   48     6.11     22     3.89  

Transportation, storage and communication

   38     4.83     19     3.36  

Hotel and leisure

   21     2.67     23     4.06  

Finance and insurance

   6     0.76     12     2.12  

Other service(1)

   60     7.63  

Other(2)

   47     5.98  

Other service(1)

   42     7.42  

Other(2)

   66     11.66  
  

 

   

 

   

 

   

 

 

Total

  786     100.00W566   100.00
  

 

   

 

   

 

   

 

 

 

Notes:

 

(1)

Includes other service industries such as publication, media and education.

(2)

Includes other industries such as agriculture, forestry, mining, electricity and gas.

Top 20 Non-Performing Loans

As of December 31, 2012,2014, our 20 largest non-performing loans accounted for 25.84%25.58% of our total non-performing loan portfolio. The following table shows, at the date indicated, certain information regarding our 20 largest non-performing loans.

 

     

As of December 31, 2012

      

As of December 31, 2014

 
     

Industry

  

Gross Principal
Outstanding

   

Allowance for
Loan Losses

      

Industry

 Gross
Principal
Outstanding
   Allowance
for Loan
Losses
 
     (In billions of Won)      (In billions of Won) 
1  Borrower A  Real estate, leasing and service   116     26    Borrower A  Real estate, leasing and service W90    W—    
2  Borrower B  Real estate, leasing and service   71     54    Borrower B  Manufacturing 29     3  
3  Borrower C  Real estate, leasing and service   33     5    Borrower C  Manufacturing 22     —    
4  Borrower D  Real estate, leasing and service   23     8    Borrower D  Construction 20     1  
5  Borrower E  Manufacturing   22         Borrower E  Construction 18     6  
6  Borrower F  Real estate, leasing and service   20     18    Borrower F  Manufacturing 18     —    
7  Borrower G  Construction   18     1    Borrower G  Other service 17     17  
8  Borrower H  Real estate, leasing and service   18         Borrower H  Manufacturing 13     —    
9  Borrower I  Construction   17     3    Borrower I  Other service 12     —    
10  Borrower J  Construction   14         Borrower J  Other service 10     7  
11  Borrower K  Construction   12     2    Borrower K  Finance and Insurance 10     2  
12  Borrower L  Other service   11         Borrower L  Other Service 9     —    
13  Borrower M  Construction   9         Borrower M  Manufacturing 9     9  
14  Borrower N  Real estate, leasing and service   9         Borrower N  Real estate, leasing and service 9     —    
15  Borrower O  Other service   9         Borrower O  Real estate, leasing and service 9     —    
16  Borrower P  Transportation, storage, and communication   8     5    Borrower P  Real estate, leasing and service 8     —    
17  Borrower Q  Construction   8         Borrower Q  Other service 8     —    
18  Borrower R  Real estate, leasing and service   7     3    Borrower R  Construction 6     —    
19  Borrower S  Transportation, storage, and communication   7         Borrower S  Other service 6     —    
20  Borrower T  Real estate, leasing and service   6     3    Borrower T  Transportation, storage and communication 6     —    
      

 

   

 

      

 

   

 

 
       438     128  W329  W45  
      

 

   

 

      

 

   

 

 

Non-Performing Loan Strategy

One of our primary objectives is to prevent our loans from becoming non-performing. Through our corporate credit rating system, which is designed to prevent our loan officers from extending new loans to borrowers with high credit risks based on the borrower’s credit rating, we seek to reduce credit risk related to future non-performing loans. Our early warning system is designed to bring any sudden increase in a borrower’s credit risk to the attention of our loan officers, who then closely monitor such loans.

If a loan becomes non-performing notwithstanding such preventive mechanism, an officer at the branch level responsible for monitoring non-performing loans will commence due diligence on the borrower’s assets, send a notice demanding payment or a notice that we will take or prepare for legal action.

At the same time, we also initiate our non-performing loan management process, which includes:

 

identifying loans subject to a proposed sale by assessing the estimated losses from such sale based on the estimated recovery value of collateral, if any, for such non-performing loans;

 

identifying loans subject to charge-off based on the estimated recovery value of collateral, if any, for such non-performing loans and the estimated rate of recovery of unsecured loans; and

 

to a limited extent, identifying commercial loans subject to normalization efforts based on the cash-flow situation of the borrower.

Once the details of a non-performing loan are identified, we pursue early solutions for recovery. Actual recovery efforts for non-performing loans are handled by the relevant department, depending on the nature of such loans and the borrower, among others. The officers or agents of the responsible departments and units use a variety of methods to resolve non-performing loans, including:

 

making phone calls and paying visits to the borrower to request payment;

 

continuing to assess and evaluate assets of our borrowers; and

 

if necessary, initiating legal action such as foreclosures, attachment and litigation.

In order to promote speedy recovery on loans subject to foreclosures and litigation, the branch responsible for handling these loans may transfer them to the relevant unit at headquarters.

Our policy is to commence legal action within one month after default on promissory notes and four months after delinquency of payment on other types of loans. For loans to insolvent or bankrupt borrowers or when we conclude that it is not possible to recover through normal procedures, we take prompt legal actions regardless of the grace period.

In addition to making efforts to collect on these non-performing loans, we take other measures to reduce the level of our non-performing loans, including:

 

selling non-performing loans to third parties including the Korea Asset Management Corporation;

 

entering into asset-backed securitization transactions with respect to non-performing loans;

 

managing retail loans that are three months or more past due through Shinhan Credit Information under an agency agreement; and

 

using third-party collection agencies including credit information companies such as Solomon Credit Information.

In 2012,2014, we sold non-performing loans in the amount of ₩106W27 billion to third parties and transferred ₩195W13 billion to the United PF 1st Recovery Private Equity Fund.Baro Investment and Securities. See “Item 3.D. Risk Factors — Other Risks Relating to Us — The Korean government may encourage targeted lending to and investment in certain sectors in furtherance of policy initiatives, and we may take this factor into account.” These loans met the criteria of true sale and were derecognized accordingly.

The following table presents a roll-forward of our nonperformingnon-performing loans in 2012.2014.

 

   (In billions of Won) 

Non-performing loans as of December 31, 20112013

  W1,4161,197  
  

 

 

 

Additional non-performing loans due to delinquency

 1,256596  

Loans sold

 (10627

Loans charged off

 (648350

Loans modified and returned to performing

 (1539

Other adjustments(1)adjustments(1)

 (20891
  

 

 

 

Non-performing loans as of December 31, 20122014

 1,6951,286  
  

 

 

 

 

Note:

 

(1)

Represents loans paid down or paid off and loans returned to performing otherwiseother than as a result of modification. We do not separately collect and analyze data relating to non-performing loans other than those that were sold, charged off, modified and returned to performing, or transferred to held-for-sale investment portfolio.

Allocation of Allowance for Loan Losses

The following table presents, as of the dates indicated, the allocation of our loan loss allowance by loan type.

 

  As of December 31,  As of December 31, 
  2010 2011 2012  2010 2011 2012 2013 2014 
  Amount   Loans as % of
Total Loans
 Amount   Loans as % of
Total Loans
 Amount   Loans as % of
Total Loans
  (In billions of Won, except percentages) 
  (In billions of Won, except percentages)  Amount Loans %
of Total
Loans
 Amount Loans %
of Total
Loans
 Amount Loans %
of Total
Loans
 Amount Loans %
of Total
Loans
 Amount Loans %
of Total
Loans
 

Corporate

                    

Corporate loans

  1,923     67.43 1,634     63.41 1,694     60.64 W1,923   67.43 W1,634   63.41 W1,700   60.71 W1,576   63.65 W1,502   60.05

Public and other

   15     0.53    19     0.74    14     0.50 15   0.53   19   0.74   14   0.50   10   0.40   11   0.44  

Loan to banks

   32     1.12    13     0.50    11     0.39 32   1.12   13   0.50   11   0.39   5   0.20   12   0.48  

Lease financing

   17     0.60    14     0.54    33     1.18 17   0.60   14   0.54   33   1.18   21   0.85   26   1.04  
  

 

   

 

  

 

   

 

  

 

   

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

 

Total corporate

   1,987     69.68    1,680     65.19    1,752     62.71 1,987   69.68   1,680   65.19   1,758   62.78   1,612   65.10   1,551   62.01  
  

 

   

 

  

 

   

 

  

 

   

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

 

Retail

          

Mortgages and home equity

   17     0.60    19     0.74    23     0.82 17   0.60   19   0.74   23   0.82   26   1.05   31   1.24  

Other retail

   178     6.24    202     7.84    274     9.82 178   6.24   202   7.84   275   9.82   190   7.68   198   7.92  
  

 

   

 

  

 

   

 

  

 

   

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

 

Total retail

   195     6.84    221     8.58    297     10.64 195   6.84   221   8.58   298   10.64   216   8.73   229   9.16  
  

 

   

 

  

 

   

 

  

 

   

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

 

Credit cards

   670     23.48    676     26.23    744     26.65 670   23.48   676   26.23   744   26.58   648   26.17   721   28.83  
  

 

   

 

  

 

   

 

  

 

   

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

 

Total allowance for loan losses

  2,852     100.00 2,577     100.00 2,793     100.00W2,852   100.00W2,577   100.00W2,800   100.00W2,476   100.00W2,501   100.00
  

 

   

 

  

 

   

 

  

 

   

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

 

Our total allowance for loan losses increased byW25 billion, or 1.01%, toW2,501 billion as of December 31, 2014 fromW2,476 billion as of December 31, 2013, primarily as the result of an increase in the volumes of the credit card purchase and credit card loans and an increase in the loss rate of credit card loans mainly due to deterioration of the asset quality for such loans.

Our total allowance for loan losses decreased byW324 billion, or 11.57%, toW2,476 billion as of December 31, 2013 fromW2,800 billion as of December 31, 2012. During 2013, the allowance for loan losses decreased primarily as a result of a decrease in the loss rate for other retail loans due to a decrease in overall delinquency of retail loans following an increase in loans with sound quality.

Analysis of the Allowance for Loan Losses

The following table presents an analysis of our loan loss experience for each of the years indicated.

 

          2010                 2011                 2012           2010 2011 2012 2013 2014 
  (In billions of Won, except percentages)   (In billions of Won, except percentages) 

Balance at the beginning of the period

  3,114   2,852   2,577    W3,114   W2,852   W2,585   W2,800   W2,476  

Amounts charged against income

   1,301    864    1,325     1,301   864   1,325   1,082   895  

Gross charge-offs:

          

Corporate:

          

Corporate loans

   1,292    960    846     (1,292 (960 (844 (799 (515

Public and other

   19    1    1     (19 (1 (1  —      —    

Loan to banks

                —      —      —      —      —    

Lease financing

   18    14    19     (18 (14 (19 (33 (16

Retail:

          

Mortgage and home equity

   25    1    4     (25 (1 (4 (4 (3

Other retail

   76    80    130     (76 (80 (130 (242 (153

Credit cards

   429    447    486     (429 (447 (486 (657 (500
  

 

  

 

  

 

   

 

  

 

  

 

  

 

  

 

 

Total gross charge-offs

   1,859    1,503    1,486   (1,859 (1,503 (1,484 (1,735 (1,187
  

 

  

 

  

 

   

 

  

 

  

 

  

 

  

 

 

Recoveries:

    

Corporate:

    

Corporate loans

   83    75    78   83   75   75   150   177  

Public and other

           6   —     —     6   —     11  

Loan to banks

              —     —     —     —     —    

Lease financing

   1    2    2   1   2   2   1   2  

Retail:

    

Mortgage and home equity

   2    6       2   6   —     —     —    

Other retail

   52    37    32   52   37   32   28   19  

Credit cards

   327    283    257   327   283   257   217   182  
  

 

  

 

  

 

  

 

  

 

 

Total recoveries

   465    403    375   465   403   372   396   391  
  

 

  

 

  

 

   

 

  

 

  

 

  

 

  

 

 

Other

   (169  (39  2   (169 (39 2   (67 (74
  

 

  

 

  

 

  

 

  

 

 

Net charge-offs

   (1,563  (1,139  (1,109 (1,563 (1,139 (1,110 (1,406 (870
  

 

  

 

  

 

   

 

  

 

  

 

  

 

  

 

 

Balance at the end of the period

  2,852   2,577   2,793  W 2,852  W 2,577  W 2,800  W 2,476  W 2,501  
  

 

  

 

  

 

   

 

  

 

  

 

  

 

  

 

 

Ratio of net charge-offs during the period to average loans outstanding during the period

   1.06  0.78  0.75 1.06 0.78 0.55 0.68 0.41

Loan Charge-offs

Our gross charge-offs increased fromW1,484 billion in 2012 toW1,735 billion in 2013, primarily due to an increase in charge-off of impaired retail loans as part of our efforts to enhance the overall quality of our assets. Our gross charge-offs decreased from ₩1,859W1,735 billion in 20102013 to ₩1,503W1,187 billion in 2011 and ₩1,486 billion in 20122014, primarily due to a decrease in charge-off for retail loans and credit cardof corporate loans as a result of a slowdown in the deterioration in the asset quality for corporate loans in 20112014 as compared to 20102013, which was primarily due to a decrease in impaired assets following a substantial charge-off of impaired loans to shipbuilding and 2012 as compared to 2011.construction companies in 2013.

In 2012,2014, the charge-off on restructured loans amounted to ₩179W55 billion, of which ₩109W32 billion was related to loans converted into equity securities as part of restructuring. With respect to a loan that we consider to be uncollectible regardless of any modification of terms, we convert a portion of such loan into equity securities following negotiation with the borrower and charge off the remainder of such loan as previously discussed in “— Troubled Debt Restructurings — Charge-off of Loans Subject to Restructuring.” The equity securities so

converted are recorded at fair value, based on the market value of such securities if available or the appraisal value of such securities by an outside appraiser if a market value is unavailable.

Basic Principles

We attempt to minimize loans to be charged off by practicing a sound credit approval process based on credit risk analysis prior to extending loans and a systematic management of outstanding loans. For charge-off of restructured loans, see “— Loan Modification Programs for Loans under Restructuring — Charge-off of Restructured Loans” above.

Loans to be Charged-off

Loans are charged off if they are deemed to be uncollectible by falling under any of the following categories:

 

loans for which collection is not foreseeable due to insolvency or bankruptcy, dissolution or the termination of the debtor’s business;

 

loans for which collection is not foreseeable due to the death or disappearance of debtors;

 

loans for which collection expenses exceed the collectable amount;

 

loans for which collection is not possible through legal or any other means;

 

payments in arrears in respect of credit cards that are overdue for more than six months;

 

payments outstanding on unsecured retail loans that are overdue for more than six months;

 

payments in arrears in respect of leases that are overdue for more than 12 months; or

 

the portion of loans classified as “estimated loss,” net of any recovery from collateral, which is deemed to be uncollectible.

Procedure for Charge-off Approval

An application for Shinhan Bank’s loans to be charged off is submitted by the relevant branch to the Corporate Credit Collection Department in the case of corporate loans and foreign branches, and the Consumer Credit Collection Department in the case of retail loans. An application for charge-off is generally submitted immediately after the relevant loan becomes 180 days past due. The General Manager in charge of review evaluates the application. The General Manager of Audit and Examination Department conducts review of compliance with our internal procedures for charge-offs, and if the review is satisfactory, requests approval from the President of Shinhan Bank. As for Shinhan Card, it generally charges off receivables that are 180 days past due following internal review.

Treatment of Loans Charged-off

Once loans are charged off, they are derecognized from our statements of financial position. We continue collection efforts in respect of these loans through third-party collection agencies, including the Korea Asset Management Corporation, and Shinhan Credit Information.Information, which is our subsidiary.

Treatment of Collateral

When we determine that a loan collateralized by real estate cannot be recovered through normal collection channels, we generally petition a court to foreclose and sell the collateral through a court-supervised auction within one month after default and insolvency and within four months after delinquency. However, this procedure does not apply to companies under restructuring, composition,recovery proceedings, workout or other court

proceedings where there are restrictions on such auction procedures. Filing of such petition with the court generally encourages the debtor to repay the overdue loan. If a debtor ultimately fails to repay and the court grants its approval for foreclosure, we sell the collateral and recover the principal amount and interest accrued up to the sales price, net of expenses incurred from the auction. Foreclosure proceedings in under the laws and regulations inof Korea typically take seven months to one year from initiation to collection depending on the nature of the collateral.

Financial Statement Presentation

Our financial statements includereport as charges-offs all unsecured retail loans, including credit cards, which are overdue for more than six months. Leases are charged off when past due for more than twelve months. For collateral dependent loans, we charge off the excess of the book value of the subject loan over the amount received or to be received from the sale of the underlying collateral when the collateral is sold as part of a foreclosure proceeding and its sale price becomes known through court publication as part of such proceeding.

Investment Portfolio

Investment Policy

We invest in and trade Won-denominated and, to a lesser extent, foreign currency-denominated securities for our own account in order to:

 

maintain the stability and diversification of our assets;

 

maintain adequate sources of back-up liquidity to match our funding requirements; and

 

supplement income from our core lending activities.

InWhen making an investment decision with respect to particular securities, investments, we take into account a number of factors, includingconsider macroeconomic trends, industry analysis and credit evaluation, in determining whether to make investments in particular securities.among others.

Our investments in securities investment activities are subject to a number of regulatory guidelines, including limitations prescribed under the Financial Holding Companies Act and the Banking Act. Generally, a financial holding company is prohibited from acquiring more than 5% of the total issued and outstanding shares of another company (other than its direct and indirect subsidiaries). Furthermore, under these regulations, Shinhan Bank must limit its investments in shares and securities with a maturity in excess of three years (other than monetary stabilization bonds issued by the Bank of Korea and national government bonds) to 60.0%100.0% of the sum of Tier I and Tier II capital (less any deductions) of Shinhan Bank. Generally, Shinhan Bank is also prohibited from acquiring more than 15.0% of the shares with voting rights issued by any other corporation (other than for the purpose of establishing or acquiring a subsidiary). Further information on the regulatory environment governing our investment activities is set out in “— Supervision and Regulation — Principal Regulations Applicable to Banks — Restrictions on Investments in Property,”Property”, “— Principal Regulations Applicable to Banks — Restrictions on Shareholdings in Other Companies,”Companies”, “— Principal Regulations Applicable to Financial Holding Companies — Liquidity” and “— Principal Regulations Applicable to Financial Holding Companies — Restrictions on Shareholdings in Other Companies.”

Book Value and Market Value

The following table sets out the book value and market value of investments in our investment portfolio as of the dates indicated.

 

 As of
December 31, 2010
 As of
December 31, 2011
 As of
December 31, 2012
  As of
December 31, 2012
 As of
December 31,
2013(1)
 As of
December 31, 2014
 
 Book
Value
 Market
Value
 Book
Value
 Market
Value
 Market
Value
 Market
Value
  Book
Value
 Market
Value
 Book
Value
 Market
Value
 Book
Value
 Market
Value
 
 (In billions of Won)      (In billions of Won) 

Financial assets designated at fair value

            

Marketable equity securities

 722   722   1,361   1,361   1,732   1,732   W1,689   W1,689   W2,173   W2,173   W1,318   W1,318  

Debt securities:

            

Korean treasury and governmental agencies

  69    69    88    88    88    88   87   87   172   172   60   60  

Debt securities issued by financial institutions

  161    161    110    110    175    175   175   175   229   229   539   539  

Corporate debt securities

  179    179    242    242    591    591   591   591   780   780   816   816  

Debt securities issued by foreign government

  31    31                    —      —      —      —      —      —    

Mortgage-backed and asset-backed securities

  6    6                    —      —     7   7   4   4  

Others

  1,040    1,040                    —      —      —      —      —      —    
 

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

 

Total — Fair Value Through Profit and Loss

  2,208    2,208    1,801    1,801    2,586    2,586  W2,542   2,542   3,361   3,361   2,737   2,737  
 

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

 

Available-for-sale securities

      

Marketable equity securities

  7,204    7,204    5,038    5,038    5,015    5,015  W4,971  W4,971  W4,888  W4,888  W4,562  W4,562  

Debt securities:

      

Korean treasury and governmental agencies

  6,114    6,114    4,612    4,612    5,052    5,052   5,053   5,053   3,707   3,707   3,083   3,083  

Debt securities issued by financial institutions

  8,996    8,996    13,690    13,690    13,750    13,750   13,750   13,750   12,842   12,842   11,922   11,922  

Corporate debt securities

  6,742    6,742    10,046    10,046    11,634    11,634   11,633   11,633   10,594   10,594   10,515   10,515  

Debt securities issued by foreign government

          218    218    394    394   394   394   589   589   589   589  

Mortgage-backed and asset-backed securities

  396    396    503    503    483    483   483   483   977   977   747   747  
 

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

 

Total — Available-for-sale

  29,452    29,452    34,107    34,107    36,328    36,328  W36,284  W36,284  W33,597  W33,597  W31,418  W31,418  
 

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

 

Held-to-maturity securities

      

Debt securities:

      

Korean treasury and governmental agencies

  6,218    6,444    5,780    6,076    5,612    6,003  W5,613  W6,003  W5,585  W5,828  W7,723  W8,344  

Debt securities issued by financial institutions

  2,327    2,396    2,064    2,162    1,700    1,758   1,701   1,758   1,406   1,426   1,574   1,607  

Corporate debt securities

  3,846    3,960    3,887    3,978    4,182    4,358   4,182   4,358   3,785   3,874   3,860   4,049  

Debt securities issued by foreign government

          90    90    104    104   104   104   135   135   62   62  

Mortgage-backed and asset-backed securities

  138    141    73    74    60    61   60   61   120   117   154   160  
 

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

 

Total — Held-to-maturity

  12,529    12,941    11,894    12,380    11,658    12,284  W11,660  W12,284  W11,031  W11,380  W13,373  W14,222  
 

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

 

Trading Securities

Marketable equity securities

W2,377  W2,377  W2,693  W2,693  W2,861  W2,861  

Debt securities:

Korean treasury and governmental agencies

 992   992   866   866   1,942   1,942  

Financial institutions

 5,770   5,770   6,035   6,035   8,312   8,312  

Corporations

 6,934   6,934   7,676   7,676   10,731   10,731  

Mortgage-backed and asset-backed securities

 141   141   679   679   189   189  

Debt securities issued by foreign governments

 2   2   7   7   103   103  

Other trading assets

 438   438   77   77   224   224  
 

 

  

 

  

 

  

 

  

 

  

 

 

Total — Trading

 16,654   16,654   18,033   18,033   24,362   24,362  
 

 

  

 

  

 

  

 

  

 

  

 

 

Total securities

W67,140  W67,764  W66,022  W66,371  W71,890  W72,739  
 

 

  

 

  

 

  

 

  

 

  

 

 

  As of
December 31, 2010
  As of
December 31, 2011
  As of
December 31, 2012
 
  Book
Value
  Market
Value
  Book
Value
  Market
Value
  Market
Value
  Market
Value
 
  (In billions of Won) 

Trading Securities

      

Marketable equity securities

  922    922    1,988    1,988    2,334    2,334  

Debt securities:

      

Korean treasury and governmental agencies

  680    680    698    698    832    832  

Financial institutions

  3,220    3,220    2,994    2,994    4,405    4,405  

Corporations

  4,415    4,415    5,843    5,843    5,868    5,868  

Mortgage-backed and asset-backed securities

  22    22    90    90    141    141  

Debt securities issued by foreign governments

                  2    2  

Other trading assets

  153    153    341    341    438    438  

Total — Trading

  9,412    9,412    11,954    11,954    14,020    14,020  
 

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 

Total securities

 53,601   54,013   59,756   60,242   64,592   65,218  
 

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 
Note:

(1)The amounts as of December 31, 2013 have been restated to retroactively reflect changes in accounting policies regarding the classification of financial instruments held by us as described in Note 48 of the notes to our consolidated financial statements.

Maturity Analysis

The following table categorizes our securities by maturity and weighted average yield as of December 31, 2012.2014.

 

  As of December 31, 2012 
  1 Year or Less  Over 1 but within 5
Years
  Over 5 but within
10 Years
  Over 10 Years  Total 
  Carrying
Amount
  Weighted
Average
Yield(1)
  Carrying
Amount
  Weighted
Average
Yield(1)
  Carrying
Amount
  Weighted
Average
Yield(1)
  Carrying
Amount
  Weighted
Average
Yield(1)
  Carrying
Amount
  Weighted
Average
Yield(1)
 
  (In billions of Won, except percentages) 

Financial assets designated at fair value:

          

Korean treasury securities and government agencies

 36    2.78 52    2.84     0.00     0.00 88    2.82

Debt securities issued by financial institutions

  70    2.95  105    3.10      0.00      0.00  175    3.04

Corporate debt securities

  95    3.33  496    3.14      0.00      0.00  591    3.18
 

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 

Total

  201    3.10  653    3.10   0.00      0.00  854    2.60
 

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 

Available-for-sale securities:

          

Korean treasury securities and government agencies

 537    5.52 2,919    3.35 1,473    3.51 123    3.34 5,052    3.63

Debt securities issued by financial institutions

  7,323    3.30  5,554    3.40  783    3.77  90    6.35  13,750    3.39

Corporate debt securities

  2,446    3.86  8,181    3.77  895    3.79  112    3.41  11,634    3.79

Debt securities issued by foreign governments

  127    7.12  252    6.99  3    5.02  12    4.99  394    6.95

Mortgage-backed securities and asset-backed securities

  149    2.48  239    3.45  95    3.67      0.00  483    3.20
 

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 

Total

  10,582    3.58  17,145    3.62  3,249    3.65  337    4.23  31,313    3.62
 

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 

 As of December 31, 2012  As of December 31, 2014 
 1 Year or Less Over 1 but within 5
Years
 Over 5 but within
10 Years
 Over 10 Years Total  1 Year or Less Over 1 but within 5
Years
 Over 5 but within
10 Years
 Over 10 Years Total 
 Carrying
Amount
 Weighted
Average
Yield(1)
 Carrying
Amount
 Weighted
Average
Yield(1)
 Carrying
Amount
 Weighted
Average
Yield(1)
 Carrying
Amount
 Weighted
Average
Yield(1)
 Carrying
Amount
 Weighted
Average
Yield(1)
  Carrying
Amount
 Weighted
Average
Yield(1)
 Carrying
Amount
 Weighted
Average
Yield(1)
 Carrying
Amount
 Weighted
Average
Yield(1)
 Carrying
Amount
 Weighted
Average
Yield(1)
 Carrying
Amount
 Weighted
Average
Yield(1)
 
 (In billions of Won, except percentages) 

Financial assets designated at fair value:

          

Korean treasury securities and government agencies

 W —      —     W41   3.62 W19   4.02 W —      —     W60   3.75

Debt securities issued by financial institutions

 20   3.43 288   3.00   231   3.92    —      —     539   3.41  

Corporate debt securities

 60   3.78   659   3.26   97   3.31    —      —     816   3.30  

Mortgage Backed Securities and asset Backed Securities

  —      —     4   8.62    —      —      —      —     4   8.62  
 

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

 

Total

 W80   3.69 W992   3.22 W347   3.76  —      —     W1,419   3.38
 

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

 

Available-for-sale securities:

          

Korean treasury securities and government agencies

 W242   3.30 W2,174   2.73 W549   2.99 W118   3.13 W3,083   2.83

Debt securities issued by financial institutions

 5,353   2.79   6,154   2.70   405   3.41   10   4.52   11,922   2.77  

Corporate debt securities

 2,690   3.56   6,880   2.91   668   3.20   277   4.67   10,515   3.11  

Debt securities issued by foreign governments

 170   3.51   328   7.85   12   5.77   79   3.87   589   6.02  

Mortgage-backed securities and asset-backed securities

 377   2.79   236   3.22   134   3.33    —      —     747   3.02  
 

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

 

Total

 W8,832   3.05 W15,772   2.91 W1,768   3.21 W484   4.05 W26,856   2.99
 (In billions of Won, except percentages)  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

 

Held-to-maturity securities:

                    

Korean treasury securities and government agencies

  945    4.96  3,258    4.79  692    4.97  717    3.32  5,612    4.65 W450   4.81 W4,247   3.78 W818   3.01 W2,208   3.87 W7,723   3.78

Debt securities issued by financial institutions

  575    3.44  769    2.99  266    3.60  90    3.02  1,700    3.24 679   3.24   384   4.37   277   4.18   234   4.11   1,574   3.81  

Corporate debt securities

  736    4.55  2,579    3.64  427    3.25  440    3.44  4,182    3.74 953   4.06   1,627   3.47   525   3.97   755   3.97   3,860   3.78  

Debt securities issued by foreign governments

  11    10.74  52    3.90  41    2.37      0.00  104    4.01 1   7.38   14   6.39   47   4.66    —      —     62   5.08  

Mortgage-backed securities and asset-backed securities

      0.00      0.00  20    3.37  40    3.32  60    3.34 10   2.45   40   2.79   20   3.15   84   3.66   154   3.29  
 

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

 

Total

  2,267    4.47  6,658    4.13  1,446    4.12  1,287    3.34  11,658    4.11 W2,093   3.95 W6,312   3.73 W1,687   3.55 W3,281   3.90 W13,373   3.79
 

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

 

Trading securities:

                    

Korean treasury securities and government agencies

  185    2.76  525    2.88  73    2.17  49    3.24  832    2.81 W295   2.91 W1,211   2.38   W332   3.38 W104   3.69 W1,942   2.70

Debt securities issued by financial institutions

  2,803    2.79  1,559    2.84      0.00  43    3.45  4,405    2.81 5,583   2.32   2,702   2.04   23   3.35   4   6.21   8,312   2.23  

Corporate debt securities

  4,738    3.09  1,010    3.40  77    3.60  43    3.81  5,868    3.15 8,119   2.42   2,540   2.56   59   3.80   13   2.21   10,731   2.46  

Debt securities issued by foreign governments

      0.00      0.00  2    3.30      0.00  2    3.30 87   3.94   16   3.79    —      —      —      —     103   3.91  

Mortgage-backed securities and asset-backed securities

  112    3.05  29    3.17      0.00      0.00  141    3.07 179   2.70   10   3.11    —      —      —      —     189   2.72  
 

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

 

Total

  7,838    2.97  3,123    3.03  152    2.91  135    3.50  11,248    2.99 W14,263   2.41 W6,479   2.32 W414   3.44 W121   3.61 W21,277   2.40
 

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

 ��

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

 

Total

 20,888    27,579    4,847    1,759    55,073    W25,268    W29,555    W4,216    W3,886    W62,925   
 

 

   

 

   

 

   

 

   

 

   

 

   

 

   

 

   

 

   

 

  

 

Note:

 

(1)

The weighted-average yield for the portfolio represents the yield to maturity for each individual security, weighted using its amortized cost.

Concentrations of Risk

The following table providespresents securities held by us whose aggregate book value exceeded 10% of our stockholders’ equity as of December 31, 2012, which2014. As of December 31, 2014, 10% of our stockholders’ equity was ₩2,878 billion as of such date.W3,051 billion.

 

   As of December 31, 2012 
   Book Value   Fair Value 
   (In billions of Won) 

Name of issuer:

    

Ministry of Strategy and Finance

  8,139    8,386  

The Bank of Korea

  4,628    4,628  

Korea Development Bank

  3,137    3,165  

Korea Finance Corporation

  3,028    3,034  

Industrial Bank of Korea

  2,888    2,894  
As of December 31, 2014
Book ValueFair Value
(In billions of Won)

Name of issuer:

Ministry of Strategy and Finance

W10,324W10,930

The Bank of Korea

W5,033W5,034

All of the above entities are either an agency of the Korean government or an entity controlled by the Korean government.

Credit-Related Commitments and Guarantees

In the normal course of our operations, we make various commitments and guarantees to meet the financing and other business needs of our customers. Commitments and guarantees are usually in the form of, among others, commitments to extend credit, commercial letters of credit, standby letters of credit and performance guarantees. The contractual amount of these financial instruments represents the maximum possible loss amount if the account party draws down the commitment or we should fulfill our obligation under the guarantee and the account party fails to perform under the contract.

The following table sets forth our credit-related commitments and guarantees as of the dates indicated.

 

  As of December 31,   As of December 31, 
  2010   2011   2012   2012   2013   2014 
  (In billions of Won)   (In billions of Won) 

Commitments to extend credit

  66,009    65,822    70,792    W71,256    W73,464    W74,449  

Commercial letters of credit

   4,276     3,859     3,115     3,115     3,045     2,987  

Other(1)

   27,361     28,017     29,272  

Other(1)

   26,444     26,743     28,742  
  

 

   

 

   

 

   

 

   

 

   

 

 

Total

  97,646    97,698    103,179  W100,815  W103,252  W106,178  
  

 

   

 

   

 

   

 

   

 

   

 

 

 

Note:

 

(1)

Consists of financial guarantees, performance guarantees, liquidity facilities to special purpose entities, acceptances, guarantee on trust accounts and endorsed bills.

We have credit-related commitments that are not reflected on our statements of financial position, which primarily consist of commitments to extend credit and commercial letters of credit. Commitments to extend credit, including credit lines, represent unfunded portions of authorizations to extend credit in the form of loans. These commitments expire on fixed dates and a customer is required to comply with predetermined conditions to draw funds under the commitments. Commercial letters of credit are undertakings on behalf of customers authorizing third parties to draw drafts on usmake drawdowns up to a stipulated amount under specific terms and conditions. They are generally short-term and collateralized by the underlying shipments of goods to which they relate and therefore have less risk.relate.

We also have guarantees that are recorded on our statements of financial position at their fair value at inception which are amortized over the life of the guarantees. Such guarantees generally include standby letters of credit, other financial and performance guarantees and liquidity facilities to special purpose entities. Standby letters of credit are irrevocable obligations to pay third-party beneficiaries when our customers fail to repay loans or debt instruments, which are generally in foreign currencies. A substantial portion of these standby letters of

credit are secured by collateral, including trade-related documents. Other financial and performance guarantees are irrevocable assurances that we will pay beneficiaries if our customers fail to perform their obligations under certain contracts. Liquidity facilities to special purpose entities are irrevocable commitments to provide contingent liquidity credit lines to special purpose entities established by our customers in the event that a triggering event such as shortage of cash occurs.

The commitments and guarantees do not necessarily represent our exposure since they often expire unused.

Derivatives

As discussed under “— Business Overview — Our Principal Activities — Corporate and Investment Banking Services — Derivatives Trading” above, we engage in derivatives trading activities primarily on behalf of our customers so that they may hedge their risks and also enter into back-to-back derivatives with other financial institutions to cover exposures arising from such transactions. In addition, we enter into derivatives transactions to hedge against risk exposures arising from our own assets and liabilities, some of which are nontrading derivatives that do not qualify for hedge accounting treatment.

The following shows, as of December 31, 2012,2014, the gross notional or contractual amounts of derivatives held or issued for (i) trading and (ii) nontrading that qualify for hedge accounting.

 

  As of December 31, 2012   As of December 31, 2014 
  Underlying
Notional Amount(1)
   Estimated
Fair Value Assets
   Estimated
Fair  Value
Liabilities
   Underlying
Notional
Amount(1)
   Estimated
Fair
Value
Assets
   Estimated
Fair
Value
Liabilities
 
  (In billions of Won)   (In billions of Won) 

Trading:

            

Foreign exchange derivatives:

            

Future and forward contracts

  32,580    511    611    W32,211    W440    W510  

Swaps

   11,790     362     257     14,363     247     273  

Options

   388     25          775     4     5  
  

 

   

 

   

 

   

 

   

 

   

 

 

Sub-total

   44,758     898     868   47,349  W691  W788  
  

 

   

 

   

 

   

 

   

 

   

 

 

Interest rate derivatives:

      

Future and forward contracts

   631            W1,237  W —    W—    

Swaps

   91,314     695     593   80,217   564   509  

Options

   5,777     24     33   1,861   10   17  
  

 

   

 

   

 

   

 

   

 

   

 

 

Sub-total

   97,722     719     626  W83,315  W574  W526  
  

 

   

 

   

 

   

 

   

 

   

 

 

Credit derivatives:

      

Swaps

   166     1     1  W385  W2  W15  
  

 

   

 

   

 

   

 

   

 

   

 

 

Sub-total

   166     1     1  W385  W2  W15  
  

 

   

 

   

 

   

 

   

 

   

 

 

Equity derivatives:

      

Swaps and forward contracts

   3,092     182     46  W4,168  W59  W(17

Options

   6,477     91     163   2,843   67   146  

Future contracts

   161             224   —     —    
  

 

   

 

   

 

   

 

   

 

   

 

 

Sub-total

   9,730     273     209   7,235  W126  W129  
  

 

   

 

   

 

   

 

   

 

   

 

 

Commodity derivatives:

      

Swaps and forward contracts

   467     6     5  W1,170  W14  W133  

Options

   77     1        41   2   —    

Future contracts

   282     5     2   159   2   5  
  

 

   

 

   

 

   

 

   

 

   

 

 

Sub-total

   826     12     7  W1,370  W18  W138  
  

 

   

 

   

 

   

 

   

 

   

 

 

Total

  153,202    1,903    1,711  W139,654  W1,411  W1,596  
  

 

   

 

   

 

   

 

   

 

   

 

 

Nontrading:

      

Hedge accounting:

      

Foreign exchange derivatives:

      

Swaps

  1,849    1    100  

Future and forward contracts

   3            

Interest rate derivatives:

      

Swaps

   8,485     262     90  
  

 

   

 

   

 

 

Total

  10,337    263    190  
  

 

   

 

   

 

 

   As of December 31, 2014 
   Underlying
Notional
Amount(1)
   Estimated
Fair
Value
Assets
   Estimated
Fair
Value
Liabilities
 
   (In billions of Won) 

Nontrading:

      

Hedge accounting:

      

Foreign exchange derivatives:

      

Swaps

  W2,179    W1    W20  

Future and forward contracts

   685     39     51  

Interest rate derivatives:

      

Swaps

   8,307     117     51  
  

 

 

   

 

 

   

 

 

 

Total

W11,171  W157  W122  
  

 

 

   

 

 

   

 

 

 

 

Note:

 

(1)

Notional amounts in foreign currencies were converted into Won at prevailing exchange rates as of December 31, 2012.

2014.

Funding

We obtain funding from a variety of sources, both domestic and foreign. Our principal source of funding is customer deposits obtained from our banking operations, and we from time to time issue equity and debt securities, including preferred shares. In addition, our subsidiaries acquire funding through call money, borrowings from the Bank of Korea, other short-term borrowings, corporate debentures and other long-term debt, including debt and equity securities issuances, asset-backed securitizations and repurchase transactions, to complement, or if necessary, replace funding through customer deposits. For further details relating to funding by us and our subsidiaries, see “Item 5.B. Liquidity and Capital Resources.”

Deposits

Although the majority of our bank deposits are short-term, the majority of our depositors have historically rolled over their deposits at maturity, providing our banking operation with a stable source of funding.

The following table shows the average balances of our deposits and the average rates paid on our deposits for the periods indicated.

 

 2010 2011 2012   2012 2013 2014 
 Average
Balance(1)
 Average Rate
Paid
 Average
Balance(1)
 Average Rate
Paid
 Average
Balance(1)
 Average Rate
Paid
   Average
Balance(1)
   Average
Rate
Paid
 Average
Balance(1)
   Average
Rate
Paid
 Average
Balance(1)
   Average
Rate
Paid
 
 (In billions of Won, except percentages)   (In billions of Won, except percentages) 

Interest-bearing deposits:

                

Demand deposits

 15,905    0.70 16,517    0.72 17,233    0.68  W17,233     0.68 W19,531     0.65 W21,871     0.57

Savings deposits

  33,655    0.98    34,234    0.98    35,487    1.00     38,655     1.24   40,139     0.96   45,622     0.87  

Time deposits

  93,385    3.50    99,654    3.61    109,743    3.63     109,743     3.63   112,134     3.00   112,469     2.58  

Other deposits

  4,884    4.58    3,513    3.71    1,875    3.26     1,875     3.26   1,680     2.01   2,151     1.32  
 

 

  

 

  

 

  

 

  

 

  

 

   

 

   

 

  

 

   

 

  

 

   

 

 

Total interest-bearing deposits

 147,829    2.66 153,918    2.72 164,338    2.75W167,506   2.77W173,484   2.26W182,113   1.89
 

 

  

 

  

 

  

 

  

 

  

 

   

 

   

 

  

 

   

 

  

 

   

 

 

 

Note:

 

(1)

Average balances are based on (a) daily balances of Shinhan Bank and (b) quarterly balances for other subsidiaries.

For a breakdown of deposit products, see “— Our Principal Activities — Deposit-taking Activities,” except that cover bills sold are reflectedrecorded on short-term borrowings and securities sold under repurchase agreements are reflectedrecorded as secured borrowings.

Certificates of Deposit and Other Time Deposits

The following table presents the balance and remaining maturities of certificates of deposit and other time deposits which had a fixed maturity in excess of ₩100W100 million or more as of December 31, 2012.2014.

 

  As of December 31, 2012   As of December 31, 2014 
  Certificates
of Deposit
   Other Time
Deposits
   Total   Certificates
of Deposit
   Other
Time

Deposits
   Total 
  (In billions of Won)   (In billions of Won) 

Maturing within three months

  505    26,141    26,646    W1,248    W31,234    W32,482  

After three but within six months

   169     9,228     9,397     284     21,725     22,009  

After six but within 12 months

   230     38,926     39,156     434     24,051     24,485  

After 12 months

   226     5,743     5,969     96     5,436     5,532  
  

 

   

 

   

 

   

 

   

 

   

 

 

Total

  1,130    80,038    81,168  W2,062  W82,446  W84,508  
  

 

   

 

   

 

   

 

   

 

   

 

 

A majority of our certificates of deposit accounts and other time deposits issued by our foreign offices is in the amount of US$100,000 or more.

Short-term Borrowings

The following table presents information regarding our short-term borrowings (borrowings with an original maturity of one year or less) for the periods indicated.

 

 2010 2011 2012 2012 2013 2014 
 Balance
Out-

standing
 Average
Balance
Out-

standing(1)
 Highest
Balances
at Any
Month-

end
 Weighted
Average
Interest
Rate(2)
 Year-end
Interest
Rate
 Balance
Out-

standing
 Average
Balance
Out-

standing(1)
 Highest
Balances
at Any
Month-

end
 Weighted
Average
Interest
Rate(2)
 Year-
end
Interest
Rate
 Balance
Out-

standing
 Average
Balance
Out-

standing(1)
 Highest
Balances
at Any
Month-

end
 Weighted
Average
Interest
Rate(2)
 Year-end
Interest
Rate
 Balance
Outstanding
 Average
Balance
Outstanding(1)
 Highest
Balances
at Any
Month-end
 Weighted
Average
Interest
Rate(2)
 Year-end
Interest
Rate
 Balance
Outstanding
 Average
Balance
Outstanding(1)
 Highest
Balances
at Any
Month-end
 Weighted
Average
Interest
Rate(2)
 Year-end
Interest
Rate
 Balance
Outstanding
 Average
Balance
Outstanding(1)
 Highest
Balances
at Any
Month-end
 Weighted
Average
Interest
Rate(2)
 Year-end
Interest
Rate
 
 (In billions of Won, except for percentages) (In billions of Won, except for percentages) 

Borrowings from

                            

Bank of Korea(3)

 996   1,321   1,638    1.06  0.10-1.75 1,029   1,046   1,240    1.18  0.10-1.50 1,510   1,159   1,510    1.20  0.10-1.50

Bank of Korea(3)

 W1,510   W1,159   W1,510    1.20  0.10 - 1.50 W1,385   W1,373   W1,531    0.97  0.10 - 1.25 W1,478   W1,251   W1,478    0.84  0.10 - 1.00

Call money

  1,334    1,649    2,484    3.07    0.15-2.80    1,309    2,212    2,013    4.93    0.14-3.55    1,089    2,402    2,861    4.50    0.07-9.00    1,089    2,402    2,861    4.50    0.07 - 9.00    1,403    2,397    3,335    2.93    0.01- 5.08    2,649    2,942    3,729    2.35    0.10 - 9.00  

Other short-term borrowings(4)

  10,727    6,502    13,794    0.74    0.57-10.00  11,508    7,430    12,022    1.14    0.60-9.26  9,376    6,965    12,026    1.63    0.00-14.00

Other short-term borrowings(4)

  9,434    7,555    12,069    1.63    0.00 - 14.00    9,007    5,540    9,925    1.52    0.00 - 6.17    12,809    10,750    12,901    1.03    0.00 - 8.91  
 

 

  

 

  

 

  

 

   

 

  

 

  

 

  

 

   

 

  

 

  

 

  

 

   

 

  

 

  

 

  

 

   

 

  

 

  

 

  

 

   

 

  

 

  

 

  

 

  
 13,057   9,472   17,916    1.19  13,846   10,688   15,275    1.93  11,975   10,526   16,397    2.24  W12,033   W11,116   W16,440    2.24  W11,795   W9,310   W14,791    1.80  W16,936   W14,943   W18,108    1.27 
 

 

  

 

  

 

  

 

   

 

  

 

  

 

  

 

   

 

  

 

  

 

  

 

   

 

  

 

  

 

  

 

   

 

  

 

  

 

  

 

   

 

  

 

  

 

  

 

  

 

Notes:

 

(1)

Average balances are based on (a) daily balances of Shinhan Bank and (b) quarterly balances for other subsidiaries.

(2)

Weighted-average interest rates are calculated by dividing the total interest expenses by the average amount borrowed.

(3)

Borrowings from the Bank of Korea generally mature within one month for borrowings in Won and six months for borrowings in foreign currencies.

(4)

Other short-term borrowings included borrowings from trust accounts, bills sold, and borrowings in domestic and foreign currencies.

Our short-term borrowings have maturities of less than one year which are generally unsecured with the exception of borrowings from the Bank of Korea.Korea, which are generally secured with available-for-sale or held-to-maturity securities held by us.

Risk Management

Overview

As a financial services provider, we are exposed to various risks relating to our lending, credit card, insurance, securities investment, trading and leasing businesses, our deposit taking and borrowing activities and our operating environment. The principal risks to which we are exposed are credit risk, market risk, interest rate risk, liquidity risk and operational risk. These risks are recognized, measured and reported in accordance with risk management guidelines established at our holding company level and implemented at the subsidiary level through a carefully stratified checks-and-balances system.

We believe that our risk management system has been instrumental to building our reputation as a well-managed and prudent financial service provider and withstanding various external shocks. In particular, during the global financial crisis of 2008-2009,2008 and 2009, we believe our risk management provided effective early warning signals which helped us to proactively reconfigure our asset portfolio and substantially reduce our exposure to troubled debtors and thereby avoid what could have been a substantially greater credit loss during such crisis, and we are carefully upgrading and refining our risk management system in the face of ongoingcurrent and potential economic difficulties in Europeat global, regional and elsewhere.domestic levels.

In particular, our group-wide risk management is guided by the following core principles:

 

carrying out all business activities within the prescribed risk tolerance levels and prudently balancing profitability and risk management;

 

���

standardizing risk management process and monitoring compliance on a group-wide level;

standardizing the risk management process and monitoring compliance at a group-wide level;

 

operating a prudent risk management decision making system withbacked by active participation by management;

 

creating and operating a risk management organization independent of business activities;

 

operating a performance management system that enhances clear and prompt identification of risks when making business decisions;

 

aiming to achieve preemptive and practical risk management; and

 

prudent preparation for known and unknown contingencies.

We take the following steps to implement the foregoing risk management principles:

 

  

risk capital management — Risk capital refers to capital necessary to compensate for losses in case of a potential risk being realized, and risk capital management refers to the process of asset management based on considerations of risk exposure and risk appetite amongfor our total assets so that we can maintain an appropriate level of risk capital. As part of our risk capital management, we and our subsidiaries have adopted and maintain various risk planning processes and reflect such risk planning in our business and financial planning. We also maintain a risk limit management system to ensure that risks in our business do not exceed prescribed limits.

 

  

risk monitoring — We are currently installing a multidimensional risk monitoring system under which we, on a periodic basis, proactively, preemptively and preemptivelyperiodically review risks that may impact our overall operations.operations, including through a multidimensional risk monitoring system. Currently, each of our subsidiaries is required to report to the holding company any factors that could have a material impact on the group-wide risk management, and the holding company reports to our chief risk officer and other members of our senior management the results of risk monitoring weekly, monthly and on anad hoc basis as needed. In addition, we perform preemptive risk management through a “risk dashboard system” under which we closely monitor any increase in asset size, risk levels and sensitivity to external factors with respect to the major asset portfolios of each of our subsidiaries, and to the extent such monitoring yields any warning signals, we promptly analyze the causes and, if necessary, formulate and implement actions in response to these warning signals.

thereto.

  

risk review — Prior to entering any new business, offering any new products or changing any major policies, we review any relevant risk factors based on a prescribed risk management checklist and, in the

case of changes for which assessment of risk factors is difficult, promoteperform reasonable decision-making in order to avoid taking any unduly risky action. The risk management departments of all our subsidiaries are required to review all new businesses, products and services prior to their launch and closely monitor the development of any related risks following their launch, and in the case of any action that involves more than one subsidiary, the relevant risk management departments are required to consult with the risk management team at the holding company level prior to making any independent risk reviews.

 

  

crisis management — We maintain a group-wide risk management system to detect the early warnings signals of any crisis and, in the event of a crisis actually happening, to respond on a timely, efficient and flexible basis so as to ensure our survival as a going concern. Each of our subsidiaries maintains crisis planning for three levels of contingencies, namely, “alert”, “imminent crisis” and “crisis”, determination of which is made based on quantitative and qualitative monitoring and consequence analysis, and upon the occurrence of any such contingency, is required to respond according to a prescribed contingency plan. At the holding company level, we maintain and install a crisis detection and response system which is applied consistently group-wide, and upon the occurrence of an “imminent crisis” or “crisis” event at a subsidiary level, we directly take charge of the situation at the holding company level so that we manage it on a concerted group-wide basis.

Organization

Our risk management system is organized along the following hierarchy: from thehierarchy (from top andto bottom): at the holding company level, the Group Risk Management Committee, the Group Risk Management Council, the Group Chief Risk Officer and the Group Risk Management Team, and at the subsidiary level, the Risk Management Committees,Committee, the Chief Risk Officer and the Risk Management Team of the relevant subsidiary. The Group Risk Management Committee, which is under the supervision of our holding company’s board of directors, sets the basic group-wide risk management policies and strategies. Our Group Chief Risk Officer reports to the Group Risk Management Committee, and the Group Risk Management Council coordinates the risk management policies and strategies at the group level as well as at the subsidiary level among each of our subsidiaries. Each of our subsidiaries also has a separate Risk Management Committee, Risk Management Working Committee and Risk Management Team, whose tasks are to implement the group-wide risk management policies and strategies at the subsidiary level as well as to set risk management policies and strategies specific to such subsidiary in line with the group-wide guidelines. We also have the Group Risk Management Team, which supports our Chief Risk Officer in his or her risk management and supervisory role.

In order to maintain the group-wide risk at an appropriate level, we use a hierarchical risk limit system under which the Group Risk Management Committee assigns reasonable risk limits for the entire group and each of our subsidiaries, and the Risk Management Committee and the Risk Management Working Committee of each of our subsidiaries manage the subsidiary-specific risks by establishing and managing risk limits in more detail by type of risk and type of product for each department and division within such subsidiary. Further details follow.

At the holding company level:

 

  

Group Risk Management Committee —The Group Risk Management Committee consists of three outside directors of our holding company. The Group Risk Management Committee convenes at least once every quarterquarterly and may also convene on anad hocbasis as needed. Specifically, the Group Risk Management Committee does the following: (i) establish the overall risk management policies consistent with management strategies, (ii) set reasonable risk limits for the entire group and each of our subsidiaries, (iii) approve appropriate investment limits or allowedpermissible loss limits, (iv) enact and amend risk management regulations, and (v) decide other risk management-related issues the board of directors or the Group Risk Management

Committee sees fit to discuss. The results of the Group Risk Management Committee meetings are reported to the board of directors of our holding company. The Group Risk Management Committee makes decisions through affirmative votes by a majority of the committee members.

 

  

Group Risk Management Council— Comprised of the Group Chief Risk Officer, Group Risk Management Team head, and Chief Risk Officers of each of our subsidiaries, the Group Risk

Management Council provides a forum for risk management executives from each subsidiary to discuss our group-wide risk management guidelines and strategy in order to maintain consistency in the group-wide risk policies and strategies.

 

  

Group Chief Risk Officer— The Group Chief Risk Officer aidsassists the Group Risk Management Committee by implementing the risk policies and strategies as well as ensuring consistency ofin the risk management systems amongof our subsidiaries. Furthermore, the Group Chief Risk Officer evaluates the Chief Risk OfficersOfficer of each subsidiary in addition to monitoring the risk management practices of each subsidiary.

 

  

Group Risk Management Team— This team provides support and assistance to the Group Chief Risk Officer in carrying out his or her responsibilities.

At the subsidiary level:

 

  

Risk Management Committee— In order to maintain the group-wide risk at an appropriate level, we have established a hierarchical risk limit system where the Group Risk Management Committee establishes risk limits for us and our subsidiaries, and each of our subsidiaries establishes and manages risk limits in more detail by type of risk and type of product for each department and division within such subsidiary. In accordance with the group risk management policies and strategies, the risk management committeeRisk Management Committee at the subsidiary level establishes its own risk management policies and strategies in more detail and the respective risk management department implements those policies and strategies.

 

  

Risk Management Team—The risk management team,Risk Management Team, operating independently from the business units of each of our subsidiaries, monitors, assesses, manages and controls the overall risk of its operations and reports all major risk-related issues to the Group Risk Management Team at the holding company level, which then reports to the Group Chief Risk Officer.

The following is a flowchart of our risk management system at the holding company level and the subsidiary level.

 

LOGOLOGO

Credit Risk Management

Credit risk, which is the risk of loss from default by an obligorborrowers, other obligors or counter-party,other counterparties to the transactions that we have entered into, is our greatest risk. Our credit risk management encompasses all areas of credit that may result in potential economic loss, including not just transactions that are recorded on our balance sheets, but also off-balance-sheet transactions such as guarantees, loan commitments and derivatives transactions. A substantial majority of our credit risk relates to the operations of Shinhan Bank and Shinhan Card.

Credit Risk Management of Shinhan Bank

Shinhan Bank’s credit risk management is guided by the following principles:

 

achieve a profit level corresponding to the level of risks involved;

 

improve asset quality and achieve an optimal industrial and rating loanmix of asset portfolios;

 

avoid excessive loan concentration in a particular borrower or sector;

 

focus onclosely monitor the borrower’s ability to repay the debt; and

 

provide financial support to advance the growth of select customers.

Major policies for Shinhan Bank’s credit risk management, including Shinhan Bank’s overall credit risk management plan and credit policy guidelines, are determined by the CreditRisk Policy Committee of Shinhan Bank, the executive decision-making body for management of credit risk. The CreditRisk Policy Committee is headed by the Chief Risk Officer, and also comprises of the Chief Credit Officer and the heads of each business unit and the head of the Credit Risk Department.business. In order to separate the loan approval functions from credit policy decision-making, Shinhan Bank has a Credit Review Committee that performs credit review evaluations whichwith a focus on improving the asset quality of and profitability from the loans being made, and operates separately from the CreditRisk Policy Committee. Both the CreditRisk Policy Committee and the Credit Review Committee make decisions by a vote of two-thirds or more of the attending members of the respective committees, which must constitute at least two-thirds of the respective committee members to satisfy the respective quorum.

Shinhan Bank complies with credit risk management procedures pursuant to internal guidelines and regulations and continually monitors and improves these guidelines and regulations. Its credit risk management procedures include:

 

credit evaluation and approval;

 

credit review and monitoring; and

 

credit risk assessment and control.

Credit Evaluation and Approval

All loan applicants and guarantors are subject to credit review evaluation before approval of any loans. Credit evaluation of loan applicants are carried out separately by the Credit Officer, Chief Credit Officer and (senior) credit officer committees consistingrelevant lending approval authority of loan evaluation specialists from different subject areas.Shinhan Bank. Loan evaluation is carried out by a group rather than atby an individual levelreviewer through an objective and deliberative process. Credit ratings of loan applicants and guarantors influence loan interest rates, approval authority, credit exposure limits, calculation of potential losses and estimated cost of capital, and therefore are determined objectively and independently by the relevant business unit. Shinhan Bank uses a credit scoring system for retail loans and a credit-risk rating system for corporate loans.

Each of Shinhan Bank’s borrowers is assigned a credit rating, which is based on a comprehensive internal credit evaluation system that considers a variety of criteria. For retail borrowers, the credit rating takes into account the borrower’s biographic details, past dealings with Shinhan Bank and external credit rating information, among others.other things. For corporate borrowers, the credit rating takes into account financial indicators

as well as non-financial indicators such as industry risk, operational risk and management risk, among others.other things. The credit rating, once assigned, serves as the fundamental instrument infor Shinhan Bank’s credit risk management, and is applied into a wide range of credit risk management processes, including credit approval, credit limit management, loan pricing and computation of allowance for loan losses. Shinhan Bank has separate credit evaluation systems for retail customers, SOHO customers and corporate customers, which are further segmented and refined to meet Basel II requirements.requirements, which requirements have not changed under Basel III. See “Item 5.A. Operating Results — Critical Accounting Policies — Impairment of Financial Assets — Allowance for Loan Losses”.Losses.”

Retail Loans

Loan applications for retail loans are reviewed in accordance with Shinhan Bank’s credit scoring system and the objective statistics models for secured and unsecured loans maintained and operated by Shinhan Bank’s Retail Banking Division. Shinhan Bank’s credit scoring system is an automated credit approval system used to

evaluate loan applications and determine the appropriate pricing for the loan, and takes into account factors such as a borrower’s personal information, transaction history with Shinhan Bank and other financial institutions and other relevant credit information. The applicant is assigned a score, which is used to determine (i) whether to approve the applicant’s loan, (ii) the amount of loan to be granted, and (iii) the interest rates thereon. The applicant’s score also determines whether the applicant is approved for credit, conditionally approved, subject to further assessment, or denied. If the applicant becomes subject to further assessment, the appropriate discretionary body, either at the branch level or at the headquarter level, makes a reassessment based on qualitative as well as quantitative factors, such as credit history, occupation and past relationship with Shinhan Bank.

For mortgage and home equity loans and loans secured by real estate, Shinhan Bank evaluates the value of the real estate offered as collateral using a proprietary database, which contains information about real estate values throughout Korea. In addition, Shinhan Bank uses up-to-date information provided by third parties regarding the real estate market and property values in Korea. While Shinhan Bank uses internal staff from the processing centers to appraise the value of the real estate collateral, Shinhan Bank also hires certified appraisers to review and co-sign the appraisal value of real estate collateral that have an appraisal value exceeding ₩5W5 billion, as initially determined by the processing centers. Shinhan Bank also reevaluates internally, on a summary basis, the appraisal value of collateral at least every year.

For loans secured by securities, deposits or other assets other than real estate, Shinhan Bank requires borrowers to observe specified collateral ratios in respect of secured obligations.

Corporate Loans

Shinhan Bank rates all of its corporate borrowers using internally developed credit evaluation systems. These systems consider a variety of criteria (quantitative, qualitative, financial and non-financial) in order to standardize credit decisions and focus on the quality of borrowers rather than the size of loans. The quantitative considerations include the borrower’s financial and other data, while the qualitative considerations are based on the judgment of Shinhan Bank’s credit officers as to the borrower’s ability to repay. Financial considerations include financial variables and ratios based on customer’s financial statements, such as return on assets and cash flow to total debt ratios, and non-financial considerations include, among others,other things, the industry to which the borrower’s businesses belong, the borrower’s competitive position in its industry, its operating and funding capabilities, the quality of its management and controlling stockholders (based in part on interviews with its officers and employees), technological capabilities and labor relations.

In addition, in order to enhance the accuracy of its internal credit reviews, Shinhan Bank also considers reports prepared by external credit rating services, such as Nice Information Service and Korea Enterprise Data, and monitors and improves the effectiveness of the credit risk-rating systems using a database that it updates continually with actual default records.

Based on the scores calculated under the credit rating system, which takes into account the evaluation criteria described above and the probability of default, Shinhan Bank assigns the borrower one of 20 grades (from the highest of AAA to the lowest of D). Grades AA through B are further broken down into “+, “0” or “-.“-. Grades AAA through B- are classified as normal, grade CCC precautionary, and grades CC through D non-performing. The credit risk-rating model is further differentiated by the size of the corporate borrower and the type of credit facilities.

Loan Approval Process

Loans are generally approved after evaluations and approvals by the relationship manager at the branch level as well as the committee of the applicable business unit at Shinhan Bank. The approval limit for retail loans is made based on Shinhan Bank’s automated credit scoring system. In the case of large corporate loans, approval limits are also reviewed and approved by a Credit Officer at the headquarter level. Depending on the size and the importance of the loan, the approval process is further reviewed by the Credit Officer Committee or the ChiefMaster Credit Officer Committee. If the loan is considered significant or the amount exceeds the discretion limit of the ChiefMaster Credit Officer Committee, further evaluation is made by the Credit Review Committee, which is Shinhan Bank’s highest decision-making body in relation to credit approval. The Credit Review Committee’s evaluation

and approval of loan limits vary depending on the credit ratings of the borrowers as determined by Shinhan Bank’s internal credit rating system. For example, for borrowers with a credit rating of B-, the Credit Review Committee evaluates and approves unsecured loans in excess of ₩10W10 billion and secured loans in excess of ₩15W15 billion, whereas for borrowers with a credit rating of AAA, the Credit Review Committee evaluates and approves unsecured loans in excess of ₩40W40 billion and secured loans in excess of ₩90W90 billion. MeetingsThe Credit Review Committee holds at least two meetings a week to approve applications for large-sized loans whose principal amounts exceed prescribed levels set by the Credit Review Committee are held twice a week.it.

The chart below summarizes the credit approval process of our banking operation. The Chief Credit Officer and the Head of Business Division do not make individual decisions on loan approval, but are part of the decision-making process at the group level.

 

LOGOLOGO

The reviewer at each level of the review process may in its discretion approve loans up to a maximum amount per loan assigned to such level. The discretionary loan approval limit for each level of the loan approval process takes into account the total amount of loans extended to the borrower, the credit level of the applicant based on credit review, the existence and value of collateral and the level of credit risk established by the credit rating system. The discretionary loan amount approval limit ranges from ₩30W30 million for unsecured retail loans with a credit rating of B-, which are subject to approvals by the retail branch manager, to ₩90W90 billion for secured loans with a credit rating of AAA, which are subject to approvals by the ChiefMaster Credit Officer Committee. Any loans exceeding the maximum discretionary loan amount approval limit must be approved by the Credit Review Committee.

Credit Review and Monitoring

Shinhan Bank continually reviews and monitors existing credit risks primarily with respect to borrowers. In particular, Shinhan Bank’s automated early warning system conducts daily examination for borrowers using over 174192 financial and non-financial factors, and the relationship manager and the credit officer must conduct periodic loan review and report to an independent loan review team which analyzes in detail the results and adjusts credit ratingratings accordingly. Based on these reviews, Shinhan Bank adjusts a borrower’s credit rating, credit limit, applied interest rates and credit policies. In addition, the group credit rating of the borrower’s group, if applicable, may be adjusted following a periodic review of the main debtor groups, mostly comprised ofchaebols, as identified by the Governor of the Financial Supervisory Service based on their outstanding credit exposures, of which 3454 were identified as such as of December 31, 2012.2014. Shinhan Bank also continually reviews other factors, such as industry-specific conditions for the borrower’s business and its domestic and overseas asset base and operations, in order to ensure that the assigned ratings are appropriate. The Credit Review Department provides credit review reports, independent of underwriting, to the Chief Risk Officer on a monthly basis.

The early warning system performs automatic daily checks automatically for borrowers to whom Shinhan Bank has more than ₩2W1 billion of total exposure orW500 million of credit exposure. TheWhen the early warning system detects a warning signal, the results of such monitoring are reviewed by the Credit Review Department in the case of a borrower to whom Shinhan Bank has more thanW2 billion of exposure, and the relationship manager and the Credit Officer monitor those borrowers, and thenin the Credit Review Department further reviews the resultscase of such monitoring.a borrower to whom Shinhan Bank hasW2 billion or less of exposure. In addition, Shinhan Bank

carries out a planned review of each borrower in accordance with changing credit risk factors based on the changing economic environment. The results of such planned review are continually reported to the Chief Risk Officer of Shinhan Bank.

The early warning system performs automatic daily checks for borrowers to whom Shinhan Bank has more thanW1 billion of total exposure (which represents the total outstanding amount due from a borrower, net of collateral for deposit, installment savings, guarantees and import guarantee money) orW500 million of net credit exposure (which represents total exposure net of effective collateral). When the early warning systems detects a warning signal, such signal and other findings from the monitoring are reviewed by the Credit Review Department in the case of a borrower to whom Shinhan Bank has more thanW2 billion of exposure, and by the relationship manager and the Credit Officer in the case of a borrower to whom Shinhan Bank has less thanW2 billion of exposure. In addition, Shinhan Bank carries out a preemptive review of each borrower in accordance with changes in credit risk factors based on changes in the economic environment. The results of such preemptive review are continually reported to the Chief Risk Officer of Shinhan Bank.

Depending on the nature of the itemssignals detected by the early warning system, a borrower may be classified as a “deteriorating credit” and become subject to evaluation for a possible downgrade in rating, or may be initially classified as a “borrower showing“showing early warning signs” or become reinstated to the “normal borrower” status. For borrowers classified as “showing early warning signs,”signs”, the relevant relationship manager gathers information and conducts a review of the borrower to determine whether itthe borrower should be classified as a deteriorating credit or whether to impose management improvement warnings or implement joint creditors’ management. If the borrower becomes non-performing, Shinhan Bank’s collection department directly manages such borrower’s account in order to maximize recovery rate, and conducts auctions, court proceedings, sale of assets or corporate restructuring as needed.

Pursuant to the foregoing credit review and monitoring procedures and in order to promptly prevent deterioration of loan qualities, Shinhan Bank classifies potentially problematic borrowers into (i) borrowers that show early warning signals, (ii) borrowers that require precaution, (iii) borrowers that require observation and (iv) normal borrowers, and treats them differentially accordingly.

In order to curtail delinquency among corporate customers, Shinhan Bank has takentakes primarily the following measures: (i) adoptionsystematic monitoring of a systematic approach in monitoring borrowers with sizable outstanding loans, (ii) heightened monitoring of

borrowers with bad credit history and/or belonging to troubled industries and (iii) assignment of industry-specific lending caps, as adjusted for whether specific industries are particularly sensitive to general business cycles and/or are troubled at a given time.

Systematic monitoring of borrowers with sizable outstanding loans. Shinhan Bank currently applies a heightened monitoring system to corporate borrowers with outstanding loans (other than guaranteed loans and loans secured by specified types of collaterals such as deposits with us or letters of credit) in the aggregate amount of ₩1W1 billion or more and borrowers with net outstanding loans (i.e., the outstanding loan amount minus the fair value of collaterals (other than as aforesaid) securing such loans) in the aggregate amount of ₩0.5 billionW500 million or more. Under this monitoring system, each such borrower is assigned one of the following ratings:

 

“Normal borrower” — a borrower with a credit rating of B- or above that are deemed to carry a low risk of default;

 

“Borrower that requires observation” — a borrower that carries some risk of potential default and therefore requires periodic monitoring to detect any elevation of such risk;

 

“Borrower that requires precaution” — a borrower with an elevated risk of default and therefore requires detailed reassessment of the credit quality of such borrower and precaution in extending any further loans;

 

“Borrower with early warning signs” — a borrower with a high level of default risk; and

 

“Problematic or reorganized borrower” — a borrower currently in default and either subject to workout or restructuring or showing no signs of recovery.

A periodicShinhan Bank conducts systematic monitoring of the foregoing borrowers is carried out at intervals depending on the borrower’s credit rating (for example, every 12 months for “normal” borrowers with a credit rating of AAA to A-,A, every nine months for “normal” borrowers with a credit rating of BBB+A- to BBB-BBB+, every six months for a credit rating of BB+BBB to B- and every three months for borrowers with a credit rating of CCC or below and borrowers not deemed to be “normal”). In addition, the loan reviewer may request more frequent monitoring if the borrower is showing signs of deteriorating credit quality. For borrowers with outstanding loan amounts of ₩2W2 billion or more, Shinhan Bank also monitors the revenues and earnings of such borrower on a quarterly basis within 10 weeks following the end of the quarter ends.each quarter.

Heightened monitoring of borrowers with bad credit history and/or belonging to troubled industries. In addition to the systematic monitoring discussed above, Shinhan Bank also carries out additional monitoring for borrowers that, among others, (i) are rated as “requiring observation” or, “requiring precaution” or “with early warning signs” as noted above, (ii) have prior history of delinquency or restructuring or (iii) have borrowings that are classified as substandard or below. Based on the heightened monitoring of these borrowers, Shinhan

Bank adjusts contingency planning as to how the overall asset quality of a specific industry should change for each phase of the business cycle, how itShinhan Bank should limit or reduce its exposure to such borrowers, and how our group-wide delinquency and nonperformingnon-performing ratio would change, among others.other things.

Assignment of industry-specific lending caps. Shinhan Bank currently classifies loans to corporate borrowers by industry, and capcaps the aggregate amount of loans to each industry, which amount varies depending on the respective industry forecasts and industry-specific loan default rates, among other factors. By doing so, Shinhan Bank seeks to avoid concentration of loans in risky industries and subject loans to risky industries to heightened monitoring and risk management.

Shinhan Bank further sub-classifies risky industries into two categories: “industries that are generally highly sensitive to economic cycles” and “troubled industries”. Currently,currently places the following industries belong towith relatively high risk profiles on the former category:“intensive management” watch list for heightened monitoring and management: real estate supply, leasing and service; retailrestaurants; lodging; construction; shipbuilding; shipping; non-metallic minerals and wholesale; construction; and hotel and leisure.golf operation. For each of these industries, Shinhan Bank enforces a conservative cap on the aggregate amount of loans to each such industry,

and the business units responsible for exceeding such limits are penalized in their performance evaluations, which would have a negative impact on the pay and promotion of the employees belonging to such units.

Credit Risk Assessment and Control

In order to assess credit risk in a systematic manner, Shinhan Bank has developed and upgraded systems designed to quantify credit risk based on selection and monitoring of various statistics, including delinquency rate, non-performing loan ratio, expected loan loss and weighted average risk rating.

Shinhan Bank controls loan concentration by monitoring and managing loans at two levels: portfolio level and individual loan account level. In order to maintain portfolio-level credit risk at an appropriate level, Shinhan Bank manages its loans using value-at-risk (“VaR”) limits for the entire bank as well as for each of its business units. In order to prevent concentration of risk in a particular borrower or borrower class, Shinhan Bank also manages credit risk by borrower, industry, country and other detailed categories.

Shinhan Bank measures credit risk using internally accumulated data. Shinhan Bank measures expected and unexpected losses with respect to total assets monthly, which Shinhan Bank refers to when setting risk limits for, and allocating capital to, its business groups. Expected loss is calculated based on the probability of default, the loss given default, the exposure at default and the past bankruptcy rate and recovery rate, and Shinhan Bank provides allowance for loan losses accordingly. Shinhan Bank makes provisioning at a level which is the higher of the Financial Supervisory Service requirement or Shinhan Bank’s internal calculation. Unexpected loss is predicted based on VaR, which is used to determine compliance with the aggregate credit risk limit for Shinhan Bank as well as the credit risk limit for the relevant department within Shinhan Bank. Shinhan Bank uses the Advanced Internal Rating-Based (“AIRB”) method as proposed by the Basel Committee for computing VaR. Compared to the previously used simulation method, the AIRB method generally yields more stable and understandable measurements since it enables computation ofcompute VaR at even the account-specific level. In addition, the AIRB method is more effective in computing the Risk Adjusted Performance Measurement.level as well as to measure risk adjusted performance.

Credit Risk Management of Shinhan Card

Major policies for Shinhan Card’s credit risk management are determined by Shinhan Card’s Risk Management Council, and Shinhan Card’s Risk Management Committee is responsible for approving them. Shinhan Card’s Risk Management Council is headed by the Chief Risk Officer, and also comprises of the heads of each business unit, supporting unit and relevant department at Shinhan Card. Shinhan Card’s Risk Management Council convenes at least once every month and may also convene on anad hocbasis as needed. Shinhan Card’s Risk Management Committee is comprised of three Non-Standing Directors. Shinhan Card’s Risk Management Committee convenes at least once every quarter and may also convene on anad hocbasis as needed.

The risk of loss from default by an obligorthe cardholders or counterpartycredit card loan borrowers is Shinhan Card’s greatest credit risk. Shinhan Card manages its credit risk based on the following principles:

 

achieve profit at a level corresponding to the level of risks involved;

 

improve asset quality and achieve an optimal mix of asset portfolios; and

 

focus onclosely monitor borrower’s ability to repay the debt.

Credit Card Approval Process

Shinhan Card uses an automated credit scoring system to approve credit card applications or credit card authorizations. The credit scoring system is divided into two sub-systems: the behavior scoring system and the application scoring system. The behavior scoring system is based largely on the credit history of the cardholder or borrower, and the application scoring system is based largely on personal information of the applicant. For credit card applicants with whom we have an existing relationship, Shinhan Card’s credit scoring system considers internally gathered information such as repaymentthe ability to repay, total assets, the length of the existing

relationship and the applicant’s contribution to Shinhan Card’s profitability. The credit scoring system also automatically conducts credit checks on all credit card applicants. Shinhan Card gathers information about applicants’the applicant’s transaction history with financial institutions, including banks and credit card companies, from a number of third party credit reporting agencies including, among others, National Information & Credit Evaluation Inc. and Korea Credit Bureau. These credit checks reveal a list of the delinquent customers of all the credit card issuers in Korea.

If a credit score awardedassigned to an applicant is above athe minimum threshold, the application is approved unless overridden based on other considerations such as delinquencies with other credit card companies. For a credit card application by a long-standing customer with a good credit history, Shinhan Card may, on a discretionary basis, waiveapprove the application notwithstanding the assigned credit score unless overridden by other considerations. All of these factors also serve as the basis for setting a credit limit if Shinhan Card approves the related application.for approved applications.

The following describes the process onof how Shinhan Card sets credit limits for credit cards, cash advances and card loans:

 

  

Credit purchase and cash advance limits — These limits are set based on the applicant’s limit request and Shinhan Card’s credit screening criteria. Except where an accountholder has requested forUnless a cardholder requests a reduction in the credit purchase and/or cash advance limit, Shinhan Card is required to provide prior notice to the accountholdercardholder for any reduction in such accountholder’scardholder’s limit. However, whereif the accountholder has defaulteddefaults or the accountholder’scardholder’s credit limit is reduced according to the terms of the card agreement, Shinhan Card is entitled tomay lower the credit limit before notifying the accountholder.

 

  

Card loan limit — This limit is set monthly by Shinhan Card based on the accountholder’scardholder’s credit rating and transaction history. The card loan limit can be adjusted monthly based on the accountholder’scardholder’s credit standing without prior notification.

Monitoring

Shinhan Card continually monitors all accountholderscardholders and accounts using a behavior scoring system. The behavior scoring system predicts a cardholder’s payment pattern by evaluating the cardholder’s credit history, card usage and amounts, payment status and other relevant data. The behavior score is recalculated each month and is used to manage the accounts and approval of additional loans and other products to the cardholder. Shinhan Card also uses the scoring system to monitor its overall risk exposure and to modify its credit risk management strategy.

Loan Application Review and On-going Credit Review

When reviewing new applications and conducting an on-goingongoing credit review for retail loans, installment purchase loans and personal leases, Shinhan Card uses criteria substantially similar to those used in the credit underwriting system and the credit review system for credit card customers.cardholders. For retail loans, installment purchase loans and personal leases to existing cardholders, Shinhan Card reviews their card usage history in addition to other factors such as their income, occupation and assets.

Fraud Loss Prevention

Shinhan Card seeks to minimize losses from the fraudulent use of credit cards issued by it. Shinhan Card focuses on preventing fraudulent uses and, following the occurrence of a fraudulent use, makes investigations in order to make the responsible party bear the losses. Misuses of lost credit cards account for a substantial majority of Shinhan Card’s fraudfraud-related losses. Through its fraud loss prevention system, Shinhan Card seeks to detect, on a real-time basis, transactions that are unusual or inconsistent with prior usage history and calls are made to the relevant

cardholders to confirm their purchases. A team at Shinhan Card dedicated to investigating fraud losses also examines whether the cardholder was at fault by, for example, not reporting a lost card or failing to

endorse the card, or whether the relevant merchant was negligent in checking the identity of the user. Fault may also lie with delivery companies that fail to deliver credit cards to the relevant applicant. In such instances, Shinhan Card attempts to recover fraud losses from the responsible party. To prevent misuse of a card as well as to manage credit risk, Shinhan Card’s information technology system will automatically suspend the use of a card (i) when, as a result of ongoing monitoring, fraudulent use or loss of the card is suspected based on the accountholder’s credit score, or (ii) at the request of the accountholder.

Approximately 80% of Shinhan Card’s cardholders have consentedconsent to Shinhan CardCard’s accessing their travel records to detect any misuse of credit cards while they are traveling abroad. Shinhan Card also offers cardholders additional fraud protection through a fee-based short messagetexting service. At the cardholder’s option, Shinhan Card notifies the cardholder of any credit card activity in his or her account by sending a text message to his or her mobile phone. This monitoringnotification service allows customers to quickly and easily identify any fraudulent use of their credit cards.

Credit Risk Management of Shinhan Investment

In accordance with the guidelines of the Financial Supervisory Service, Shinhan Investment assesses its credit risks (including through VaR analyses) and allocates the maximum limit for the credit amount at risk by department. Shinhan Investment also assesses the counterparty risks in all credit-related transactions, such as loans, acquisitions financingacquisition financings and derivative transactions and takes corresponding risk management measures. In assessing the credit risk of a corporate counterparty, Shinhan Investment considers such counterparty’s corporate credit rating obtained from Shinhan Bank’s internal corporate rating database. Through its risk management system, Shinhan Investment also closely monitors credit risk exposures by counterparty, industry, conglomerates, credit ratings and country. Shinhan Investment conducts credit risk stress tests on a daily basis based on probability of default and also conducts more advanced stress tests from time to time, the results of which are then reported to its management as well as the Group Chief Risk Officer to support group-wide credit risk management.

Market Risk Management

Market risk is the risk of loss generated by fluctuations in market prices such as interest rates, foreign exchange rates and equity prices. The principal market risks to which we are exposed are interest rate risk and, to a lesser extent, foreign exchange risk and equity price risk. These risks stem from our trading and non-trading activities relating to financial instruments such as loans, deposits, securities and financial derivatives. We divide market risk into risks arising from trading activities and risks arising from non-trading activities.

Our market risks arise primarily from Shinhan Bank, and to a lesser extent, Shinhan Investment, our securities trading and brokerage subsidiary, which incursfaces market risk relating to its trading activities.

Shinhan Bank’s Asset & Liability Management Committee, or the ALMRisk Policy Committee acts as the executive decision-making body in relation to Shinhan Bank’s market risks in terms of setting theits risk management policies and risk limits in relation to market risks and assets and controlling market risks arising from trading and non-trading activities.activities of Shinhan Bank. This Committee consists of the deputy presidents of Shinhan Bank’s seven executive vice presidents, the head of thebusiness groups, which includes Shinhan Bank’s Chief Risk Management DepartmentOfficer and the head of the Treasury Department of Shinhan Bank.Chief Financial Officer. At least on a monthly basis, the ALMRisk Policy Committee reviews and approves reports which includerelating to, among others, the position and VaR with respect toof Shinhan Bank’s trading activities and the position, VaR, duration gap and market value analysis and net interest income simulation with respect toof its non-trading activities. In addition, Shinhan Bank’s Risk Management Department comprehensively manages market risks on an independent basis from Shinhan Bank’s operating departments, and functions as the middle office of Shinhan Bank. Shinhan Bank measures market risk with respect to all assets and liabilities in the bank accounts and trust accounts in accordance with the regulations promulgated by the Financial Services Commission.

Shinhan Investment manages its market risk based on its overall risk limit established by its risk management committee as well as the risk limits and detailed risk management guidelines for each product and department established by its Risk Management Working Committee. Shinhan Investment’s Risk Management Working Committee is the executive decision-making body for managing market risks related to Shinhan

Investment, and determines, among other things, Shinhan Investment’s overall market risk management policies and strategies, and assesses and approves trading activities and limits. In addition, Shinhan Investment’s Risk Management Department manages various market risk limits and monitors operating conditions on an independent basis from Shinhan Investment’s operating departments. Shinhan Investment assesses the adequacy of these limits at least annually. In addition, Shinhan Investment assesses the market risks of its trading assets. The assessment procedure is based on the standard procedures set by the Financial Supervisory Service as well as an internally developed model. Shinhan Investment assesses the risk amount and VaR, and manages the risk by setting a risk limit per sector as well as a VaR limit.

Shinhan Life Insurance manages its market risk based on its overall risk limit established by its risk management committee. Shinhan Life Insurance manages market risk in regard to assets that are subject to trading activities and foreign exchange positions.

Shinhan Card does not have any assets with significant exposure to market risks and therefore does not maintain a risk management policy with respect to market risks.

We use IFRS numbersfinancial information prepared on a separate basis according to IFRS for the market risk management of our subsidiaries and, unless otherwise specified the numbersherein, financial information in this annual report presented for quantitative market risk disclosure relating to our subsidiaries have been prepared in accordance with IFRS on a separate basis.

Market Risk Exposure from Trading Activities

Shinhan Bank’s trading activities principally consist of:

 

trading activities to realize short-term profits from trading profits in the equity and debt and stocksecurities markets and the foreign exchangecurrency markets based on Shinhan Bank’s short-term forecast of changes in market situation and customer demand, for its own account as well as for the account of the trust accounts of Shinhan Bank’s customers; and

 

trading activities primarily to realize profits from arbitrage transactions ininvolving derivatives such as swap, forward,swaps, forwards, futures and option transactions,options, and, to a lesser extent, to sell derivative products to Shinhan Bank’s customers and to cover market risk incurred fromassociated with those trading activities.

Shinhan Investment’s trading activities principally consist of trading for customers and for proprietary accounts equity and debt securities and derivatives based on stocks,stock prices, stock indexes, interest rates, foreign currency exchange rates and commodity.commodity prices.

As a result of these trading activities, Shinhan Bank is exposed principally to interest rate risk, foreign currency exchange rate risk and equity risk, and Shinhan Investment is exposed principally to equity risk and interest rate risk.

Interest Rate Risk

Shinhan Bank’s exposure to interest rate risk arises primarily from Won-denominated debt securities, directly held or indirectly held through beneficiary certificates, and, to a lesser extent, from interest rate derivatives. Shinhan Bank’s exposure to interest rate risk arising from foreign currency-denominated trading debt securities is minimal since its net position in those securities is not significant. As Shinhan Bank’s trading accounts are marked-to-market daily, it manages the interest rate risk related to its trading accounts using VaR, a market value-based tool.

Shinhan Investment’s interest rate risk arises primarily from management of its interest rate-sensitive asset portfolio, which mainly consists of debt securities, interest rate swaps and government bond futures, and the level of such risk exposure depends largely on the variance between the interest rate movement assumptions built into the asset portfolio and the actual interest rate movements and the spread between a derivative product and its underlying assets. Shinhan Investment quantifies and manages the interest rate-related exposure by daily conducting VaR and stress tests on a marked-to-market basis.

Foreign Currency Exchange Rate Risk

Foreign exchange risk arises because of Shinhan Bank’s exposure to foreign currency exchange rate risk mainly relates to its assets and liabilities, including derivatives such as foreign exchangecurrency forwards and futures and currency swaps, which are denominated in currencies other than the

Won. Shinhan Bank manages foreign currency exchange rate risk on an overall positiona consolidated basis, including the corresponding risks faced by its overseas branches, by covering all of its foreign exchange spot and forward positions in both trading and non-trading accounts.

Shinhan Bank’s net foreign currency open position which isrepresents the difference between its foreign currency assets and liabilities as offset against forward foreign exchangecurrency positions, and is Shinhan Bank’s principal exposure to foreign currency exchange rate risk. The ALMRisk Policy Committee oversees Shinhan Bank’s foreign exchangecurrency exposure for both trading and non-trading activities by establishing limits for the net foreign currency open position, loss limits and VaR limits. The management of Shinhan Bank’sBank centrally monitors and manages its foreign exchange position is centralized at thepositions through its FX & Derivatives Department. Dealers in the FX & Derivatives Department manage Shinhan Bank’s overall position within the setpreset limits through spot trading, forward contracts, currency options, futures and swaps and foreign exchangecurrency swaps. Shinhan Bank sets a limit for net open positions by currency and thecurrency. The limits for currencies other than the U.S. Dollar, Japanese Yen, Euro and Chinese Yuan are set in a conservative manner in order to minimize other foreign exchange trading.trading in such currencies.

Shinhan Investment carriesfaces foreign currency exchange rate risk in relation to the following product offerings: currency forwards, currency swaps and currency futures. Transactions ofShinhan Investment centrally monitors and manages transactions involving such products are centrally monitored and managed by Shinhan Investment’sthrough its Fixed Income, Currency & Commodities Departments. Shinhan Investment’s Risk Management Working Committee, which has beenis delegated with the decision-making authority over the approval ofto approve foreign exchange-relatedcurrency-related transactions and limits on the related open positions, manages the related foreign exchange risk by setting nominal limits on the amounts of foreign exchange-related products and monitoring compliance with such limits on a daily basis. As of December 31, 2012,2014, Shinhan Investment’s net open position related to foreign exchange-relatedcurrency-related products was US$75.6(13.8) million, and its open positions related to the sale of U.S. dollarWon-U.S. Dollar forwards and Won-U.S. dollar futures were US$(176.0)(450.6) million and US$0195.6 million, respectively.

The net openShinhan Capital faces considerable foreign currency positions held by our other subsidiaries are insignificant. In the caseexchange rate exposure in respect of Shinhan Capital, which incurs a considerable amount of foreign exchange exposure from its leasing business, itbut maintains its net exposure below US$10 million by hedging its foreign exchange positions using forwards and currency swaps.

The net open foreign currency positions held by our other subsidiaries are insignificant.

The following table shows Shinhan Bank’s net foreign currency open positions as of December 31, 2010, 20112012, 2013 and 2012.2014. Positive amounts represent long exposures and negative amounts represent short exposures.

 

  As of December 31,   As of December 31, 

Currency

  2010 2011 2012   2012   2013   2014 
  (In millions of US$)   (In millions of US$) 

U.S. dollars

  US$(621.0 US$162.3   US$165.5  

Japanese yen

   (21.1  (1.3  (54.6

U.S. Dollars

  US$165.5    US$53.1    US$101.6  

Japanese Yen

   (54.6   (54.7   (72.4

Euro

   1.1    (1.3  2.2     2.2     1.8     (1.5

Others

   556.6    (624.6  668.4     668.4     698.3     614.8  
  

 

  

 

  

 

   

 

   

 

   

 

 

Total

  US$(84.4 US$784.2   US$781.7  US$781.7  US$698.5  US$642.6  
  

 

  

 

  

 

   

 

   

 

   

 

 

Equity Risk

Equity risk for Shinhan Bank’s equity risk related to trading activities results frommainly involves trading equity portfolios of Korean companies and Korea Stock Price Index futures and options. The trading equity portfolio consists of stocks listed on the KRX KOSPI Market or the KRX KOSDAQ Market of the Korea Exchange and nearest-month or second nearest-month futures contracts under strict limits on diversification as well as limits on positions. Shinhan Bank maintains strict scrutiny of these activities in light of the volatility in the Korean stock market. In addition, Shinhan Bank pays close attention tomarket and closely monitors the loss limits.limits and the observance thereof. Although Shinhan Bank holds a substantially smaller amount of equity securities than debt securities in its trading accounts, the VaR of trading account equity risk is generally higher than that of trading account interest rate risk due to high volatility in the value of equity securities. As of December 31, 2010, 20112012, 2013 and 2012,2014, Shinhan Bank held ₩67.0W165.4 billion, ₩106.9W64.6 billion and ₩165.4W60.7 billion, respectively, of equity securities in its trading accounts (including the trust accounts).

EquityShinhan Investment’s equity risk for Shinhan Investment’srelated to trading activities also results frommainly involves the trading of equity portfolio of Korean companies and Korea Stock Price Index futures and options. As of December 31, 2010, 20112012, 2013 and 2012,2014, the total amount of equity securities at risk held by Shinhan Investment was ₩15.1W15.8 billion, ₩15.7W16.1 billion and ₩15.8W49.1 billion, respectively.

Equity positions held by our other subsidiaries are insignificant.

Management of Market Risk from Trading Activities

The following tables presenttable presents an overview of market risk, measured by VaR, from trading activities of Shinhan Bank and Shinhan Investment, respectively, for the year ended and as of December 31, 2012.2014. For market risk management purposes, Shinhan Bank includes in the computation of total VaR its trading portfolio in bank accounts and assets in trust accounts, in each case, for which it guarantees principal or fixed return in accordance with the Financial Services Commission regulations.

 

  Trading Portfolio VaR for the Year 2012   Trading Portfolio VaR for the Year 2014 
  Average Minimum Maximum As of
December 31, 2012
   Average   Minimum   Maximum   As of
December 31, 2014
 
  (In billions of Won)   (In billions of Won) 

Shinhan Bank:(1)

     

Shinhan Bank:(1)

        

Interest rate

  24.1   19.8   32.0   19.8    W17.3    W8.7    W25.9    W13.4  

Foreign exchange(2)

   79.4    49.6    95.7    55.2  

Foreign exchange(2)

   43.9     34.9     54.4     49.4  

Equities

   26.5    11.1    41.9    12.2     4.3     2.5     7.4     3.4  

Option volatility(3)

   0.3    0.1    0.9    0.3  

Less: portfolio diversification(4)

   (60.3  (37.4  (81.0  (39.0

Option volatility(3)

   0.2     0.1     0.3     0.1  

Less: portfolio diversification(4)

   (18.7   (5.2   (32.3   (13.3
  

 

  

 

  

 

  

 

   

 

   

 

   

 

   

 

 

Total VaR(5)

  70.0   43.1   89.5   48.6  

Total VaR(5)

W47.0  W41.0  W55.5  W53.0  
  

 

  

 

  

 

  

 

   

 

   

 

   

 

   

 

 

Shinhan Investment:(1)

     

Shinhan Investment:(1)

Interest rate

  9.1   2.5   15.8   3.5  W9.00  W3.51  W30.06  W6.07  

Equities

   2.8    0.9    8.8    8.6   7.53   3.39   14.68   14.44  

Foreign exchange

   2.8    0.1    10.8    1.3   3.69   0.65   17.35   5.23  

Option volatility(3)

   4.5    0.2    11.9    0.7  

Less: portfolio diversification(4)

   (10.3  (3.0  (20.8  (6.9

Option volatility(3)

 1.92   0.22   7.04   0.71  

Less: portfolio diversification(4)

 (7.73 (1.40 (38.17 (8.97
  

 

  

 

  

 

  

 

   

 

   

 

   

 

   

 

 

Total VaR

  8.9   0.7   26.5   7.2  W14.41  W6.37  W30.97  W30.97  
  

 

  

 

  

 

  

 

   

 

   

 

   

 

   

 

 

 

Notes:

 

(1)

Shinhan Bank and Shinhan Investment’s ten-day VaR is based on a 99.9% confidence level.

(2)

Includes both trading and non-trading accounts as Shinhan Bank and Shinhan Investment managesmanage foreign exchange risk on a total position basis.

(3)

Volatility implied from the option price using the Black-Scholes or a similar model.

(4)

Calculation of portfolio diversification effects may occuris conducted on different days scenariodays’ scenarios for different risk components. Total VaRs are less than the simple sum of the risk component VaRs due to offsets resulting from portfolio diversification.

(5)

Includes trading portfolioportfolios in Shinhan Bank’s bank accounts and assets in trust accounts, in each case, for which it guarantees principal or fixed return.

Shinhan Bank generally manages its market risk from the trading activities of its portfolios on an aggregated basis. To control its trading portfolio market risk, Shinhan Bank uses position limits, VaR limits, stop loss limits, Greek limits and stressed loss limits. In addition, it establishes appropriateseparate limits for investment securities. Shinhan Bank maintains risk control and management guidelines for derivative trading based on the regulations and guidelines promulgated by the Financial Services Commission, and measures market risk from trading activities to monitor and control the risk of its operating divisions and teams that perform trading activities.

Shinhan Bank manages VaR measurements and limits on a daily basis based on an automatic interfacing of its trading positions into its market risk measurement system. In addition, Shinhan Bank establishes pre-setpresets limits on loss, sensitivity, investment and stress limits for its trading departments and desks and daily monitors such limits daily.and observance thereof.

Value-at-risk analysis. Shinhan Bank uses ten-day and one-day VaRs to measure its market risk. Shinhan Bank calculates 10-day(i) ten-day VaRs on a daily basis based on data for the previous 12 months for the holding periods of ten days and (ii) one-day VARs on a daily basis based on data for the previous 12 months for the holding periods of one day. A ten-day VaR and one-day VaR are statistically estimated maximum amountamounts of loss that can occur for ten days and one day, respectively, under normal market conditions. If a VaR is measured using a 99% confidence level, the actual amount of loss may exceed the expected VaR, on average, once out of every 100 business days, while if a VaR is measured using a 99.9% confidence level, the actual amount of loss may exceed the VaR, on average, once out of 1,000 business days.

Shinhan Bank currently uses the ten-day 99% confidence level-based VaR and stressed VAR for purposes of calculating the regulatory capital used in reporting to the Financial Supervisory Service. Stressed VaR which reflects the potential significant loss in the current trading portfolio based on scenarioscenarios derived from a crisis simulation during the preceding 12 months. Shinhan Bank also uses the more conservative ten-day 99.9% confidence level-based VaR for purposes of calculating its “economic” capital used for internal management purposes, which is a concept used in determining the amount of Shinhan Bank’s requisite capital in light of the market risk. In addition, Shinhan Bank uses the one-day 99% confidence level-based VaR on a supplemental basis for purposes of setting and managing risk limits specific to each desk or team in its operating units as well as for back-testing purposes. For Shinhan Bank, the actual amount of losses exceeded VaR atthe one-day 99% confidence levellevel-based VaR amount twice in 20112013, by 23% on April 11, 2013 and noneby 73% on July 1, 2013, and once in 2012.2014, by 58% on December 16, 2014.

Shinhan Investment currently uses the ten-day 99.9% confidence level-based historical VaR for purposes of calculating its “economic” capital used for internal management purposes. In addition, Shinhan Investment applies this VaR as a risk limit for the entire company as well as individual departments and products, and the adequacy of such VaR is reviewed by way of daily back-testing. When computing the VAR, Shinhan Investment does not assume any particular probability distribution and calculates it through a simulation of the “full valuation” method based on changes of market variables such as stock prices, interest rates and foreign exchange rates in the past one year. For Shinhan Investment, the actual amount of losses exceeded VaR atdid not exceed the one-day 99% confidence level fivelevel-based VaR amount in 2013, but exceeded such amount three times in 20112014, by 5%, 21% and none in 2012.49% on August 28, 2014, September 11, 2014 and November 6, 2014, respectively.

Value-at-risk is a commonly used market risk management technique. However, VaR models have the following shortcomings:

 

VaR estimates possible losses over a certain period at a particular confidence level using past market movement data. Past market movement, however, is not necessarily a reliable indicator of future events, particularly potential future eventsthose that are extreme in nature;

VaR may underestimate the probability of extreme market movements;

 

Shinhan Bank’s VaR models assume that a holding period of generally one to ten days is sufficient prior to liquidating the underlying positions, but such assumption regarding the length of the holding period so assumed may actuallyprove to be insufficient or excessive;

inadequate;

 

The 99.9% confidence level does not take into account or make any statement aboutprovide indication of any losses that might occur beyond this confidence level; and

 

VaR does not capture all complex effects of various risk factors on the value of positions and portfolios and could underestimate potential losses.

Currently, Shinhan Bank and Shinhan Investment conduct back-testing of VaR results against actual outcomes on a daily basis.

Shinhan Bank operates an integrated market risk management system which manages Shinhan Bank’s Won-denominated and foreign-denominated accounts. This system uses historical simulation to measure both linear risks arising from products such products as equity and debt securities and nonlinear risks arising from other products

including options. We believe that this system enables Shinhan Bank to generate elaborate and consistent VaR numbersinformation and to perform sensitivity analysis and back testing in order to check the validity of the models on a daily basis. Shinhan Life also measuremeasures market risks based on a VaR analysis.

Stress test. In addition to VaR, Shinhan Bank performs stress testtests to measure market risk. As VaR assumes normal market situations, Shinhan Bank assesses its market risk exposure to unlikely abnormal market fluctuations through stress test. Stress test is an important way of supplementinga valuable supplement to VaR since VaR does not cover potential loss if the market moves in a manner whichthat is outside Shinhan Bank’s normal expectations. Stress test projects the anticipated change in value of holding positions under certain scenarios assuming that no action is taken during a stress event to change the risk profile of a portfolio.

Shinhan Bank uses seven relatively simple but fundamental scenarios for stress test by taking into account four market risk components such ascomponents: foreign currency exchange rates, stock prices, and Won-denominated interest rates and foreign currency-denominated interest rates. For the worst case scenario, we assumeShinhan Bank assumes instantaneous and simultaneous movements in the four market risk components —components: appreciation of Won by 20%, a decrease in Korea Exchange Composite Index by 30%, and increases in Won-denominated and U.S. dollar-denominatedDollar-denominated interest rates by 200 basis points and 200 basis points,each, respectively. Under this worst-case scenario, the market value of Shinhan Bank’s trading portfolio would have declined by ₩43.2W317 billion as of December 31, 2012.2014. Shinhan Bank performs stress test on a daily basis and reports the results to the ALMits Risk Policy Committee on a monthly basis and theits Risk Management Committee on a monthlyquarterly basis.

Shinhan Investment uses nine scenarios for stress tests by taking into account four market risk components: stock prices (both in terms of stock market indices andb-based ß-based individual stock prices), interest rates for Won-denominated loans, foreign currency exchange rates and implied volatility. As of December 31, 2012,2014, under the worst case scenario assuming a 1% point increase in the three-year government bond yield, the market value of Shinhan Investment’s trading portfolio would have fluctuated by ₩9.46W39.6 billion for one day.

Shinhan Life Insurance conducts a stress test annually based on a “bad” scenario and a “worst-case” scenario, and the results of the stress test include expected losses and impacts on capital adequacy. Shinhan Life Insurance takes preemptive measures on the basis of the results from its stress tests.

Shinhan Bank sets limits on stress testing for its overall operations. Shinhan Investment sets limits on stress testing for its overall operations as well as at its department level. Although Shinhan Life Insurance does not set any limits on stress testing, it monitors the impact of market turmoil or any abnormality. Shinhan Investment sets limits on stress testing for its overall operations as well as at its department level. In the case of Shinhan Bank, Shinhan Investment and Shinhan Life Insurance, if the potential impact is large, their respective Chief Risk Officer may request a portfolio restructuring or other proper action.

Hedging and Derivative Market Risk

The principal objective of our group-wide hedging strategy is to manage market risk within established limits. We use derivative instruments to hedge our market risk as well as to make profits by trading derivative products within pre-approvedpreset risk limits. Our derivative trading includes interest rate and cross-currency swaps, foreign currency forwards and futures, stock index and interest rate futures, and stock index and currency options.

While we use derivatives for hedging purposes, derivative transactions by nature involve market risk since we take trading positions for the purpose of making profits. These activities consist primarily of the following:

 

arbitrage transactions to make profits from short-term discrepancies between the spot and derivative markets or within the derivative markets;

 

sales of tailor-made derivative products that meet various needs of our corporate customers, principally of Shinhan Bank and Shinhan Investment, and related transactions to reduce their exposure resulting from those sales;

 

taking positions in limited cases when we expect short-swing profits based on our market forecasts; and

 

trading to hedge our interest rate and foreign currency risk exposure as described above.

Market risk from derivatives is not significant for Shinhan Bank since its derivative trading activities involve primarily arbitrage and customer transactions with limited open trading positions.

In relation to our adoption of IAS 39, “Financial Instruments: Recognition and Measurement”, we have implemented internal processes which include a number of key controls designed to ensure that fair value is measured appropriately, particularly where a fair value model is internally developed and used to price a significant product.

Shinhan Bank assesses the adequacy of the fair market value of a new product derived from its internal model prior to the launch of such product. The assessment process involves the following:

 

computation of an internal dealing system market value (based on assessment by the quantitative analysis team of the adequacy of the formula and the model used to compute the market value as derived from the dealing system);

 

computation of the market value as obtained from an outside credit evaluation company; and

 

following comparison of the market value derived from an internal dealing system to that obtained from outside credit evaluation companies, determination as to whether to use the internally developed market value based on inter-departmental agreement.

consensus.

The dealing system market value, which is used officially by Shinhan Bank after undergoing the assessment process above, does not undergo a sampling process that confirms the value based on review of individual transactions, but is subject to an additional assessment procedure of comparing such value against the profits derived from the dealing systems based on the deal portfolio sensitivity.

Shinhan Investment follows an internal policy as set by its Fair Value Evaluation Committee for computing and assessing the adequacy of fair value of all of its over-the-counter derivative products. Shinhan Investment computes the fair value based on an internal model and internal risk management systems and assesses the adequacy of the fair value through cross-departmental checks as well as comparison against fair values obtained from outside credit evaluation companies.

See “Item 5.A. Operating Results — Critical Accounting Policies” and Note 43 of the notes to our consolidated financial statements.

Market risk from derivatives is not significant since derivative trading activities of Shinhan Bank and Shinhan Investment are primarily driven by arbitrage and customer deals with veryhighly limited open trading positions. Market risk from derivatives is also not significant for Shinhan Life Insurance as its derivative trading activities are limited to those within pre-approvedpreset risk limits and are subject to heavy regulations imposed on the insurance industry. Market risk from derivatives is not significant for our other subsidiaries since the amount of such positions by our other subsidiaries is insignificant.

Market Risk Management for Non-trading Activities

Interest Rate Risk

PrincipalInterest rate risk represents Shinhan Bank’s principal market risk from non-trading activities of Shinhan Bank is interest rate risk.activities. Interest rate risk is the risk of loss resulting from interest rate fluctuations that adversely affect the financial condition and results of operations of Shinhan Bank. Shinhan Bank’s interest rate risk arises primarily duerelates to the differences between the timing of rate changes for interest-earning assets and that for interest-bearing liabilities.

Interest rate risk affects Shinhan Bank’s earnings and the economic value of Shinhan Bank’s net assets:assets as follows:

 

  

Earnings: interest rate fluctuations have an effect on Shinhan Bank’s net interest income by affecting its interest-sensitive operating income and expenses.

 

  

Economic value of net assets: interest rate fluctuations influence Shinhan Bank’s net worth by affecting the present value of cash flows from the assets, liabilities and other transactions of Shinhan Bank.

Accordingly, Shinhan Bank measures and manages interest rate risk for non-trading activities by taking into account the effects of interest rate changes on both its income and net asset value. Shinhan Bank measures and

manages interest rate risk on a daily/daily and monthly basis with respect to all interest-earning assets and interest-bearing liabilities in Shinhan Bank’s bank accounts (including derivatives denominated in Won which are principally interest rate swaps entered into for the purpose of hedging) and in the trust accounts, except that itShinhan Bank measures VaRs on a monthly basis. Most of Shinhan Bank’s interest-earning assets and interest-bearing liabilities are denominated in Won.

Interest Rate Risk Management

The principal objectives of Shinhan Bank’s interest rate risk management are to generate stable net interest income and to protect Shinhan Bank’s net asset value against interest rate fluctuations. Through its asset and liability management system, Shinhan Bank measuresmonitors and manages its interest rate risk based on various analytical measures such as interest rate gap, duration gap and net present value and net interest income simulations, and monitors on a monthly basis its interest rate VaR limits, interest rate earnings at risk (“EaR”) limits and interest rate gap ratio limits. Shinhan Bank measures its interest rate VaR and interest rate EaR based on a simulated estimation of the maximum decrease in net asset value and net interest income in a one-year period based on various scenario analyses of historical interest rates. The ALMRisk Policy Committee sets out Shinhan Bank’s interest rate risk limits for Shinhan Bank’s Won-denominated and foreign currency-denominated non-trading accounts and trust accounts, and the Risk Management Committee sets Shinhan Bank’s overall interest rate risk, in both cases, at least annually and theannually. The Risk Management Department monitors Shinhan Bank’s compliance with these limits and reports the monitoring results to the ALMRisk Policy Committee on a monthly basis and the Risk Management Committee on a quarterly basis. Shinhan Bank uses interest rate swaps to control its interest rate exposure limits.

Interest rate VaR represents the maximum anticipated loss in a net present value calculation (computed as the present value of interest-earning assets minus the present value of interest-bearing liabilities), whereas interest rate EaR represents the maximum anticipated loss in a net earnings calculation (computed as interest income minus interest expenses) for the immediately following one-year period, in each case, as a result of negative movements in interest rates. Therefore, interest rate VaR is a more expansive concept than interest rate EaR in that the former covers all interest-earning assets and all interest-bearing liabilities, whereas the latter covers only those interest-earning assets and interest-bearing liabilities that are exposed to interest rate volatility for a one-year period.

Hence, for interest rate VaRs, the duration gap (namely, the weighted average duration of all interest-earning assets minus the weighted average duration of all interest-bearing liabilities) can be a more critical factor than the relative sizes of the relevant assets and liabilities in influencing interest rate VaRs. In comparison, for

interest rate EaRs, the relative sizes of the relevant assets and liabilities in the form of the “one year or less interest rate” gap (namely, the volume of interest-earning assets with maturities of less than one year minus the volume of interest-bearing liabilities with maturities of less than one year) is the most critical factor in influencing the interest rate EaRs.

The interest rate VaR limits are set as the sum of (i) the average of the monthly non-trading interest rate VARs as a percentage of interest-bearing assets over a period of one year and (ii) the standard deviation at the 99% confidence level (namely, 2.33 times the standard deviation of the monthly non-trading interest rate VARs as a percentage of interest-bearing assets).

The interest rate EaR limits are set at the maximum decrease in net interest income by (i) assuming that the estimated interest rate gap will expand to the maximum level of manageable (tolerable) situations and (ii) applying the interest rate shock scenario to the annual volatility of interest rates using past 10-year market interest rates.

On a monthly basis, we monitor whether the non-trading positions for interest rate VaR and EaR exceed their respective limits as described above.

Interest rate VaR cannot be meaningfully compared to the ten-day 99% confidence level based VaR (“market risk VaR”) for managing trading risk principally because (i) the underlying assets are different (namely, non-trading interest-bearing assets as well as liabilities in the case of the interest rate VaR, compared to trading assets only in the case of the market risk VaR), and (ii) interest rate VaR is sensitive to interest rate movements only while the market risk VaR is sensitive to interest rate movements as well as other elementsfactors such as foreign currency exchange rates, stock market prices and option volatility.

Even if comparison is beingwere to be made between the interest rate VaR and the interest rate portion only of the market risk VaR, we do not believe such comparison willwould be meaningful since the interest rate VaR

examines the impact of interest rate movements on both assets and liabilities (which will likely have offsetting effects), whereas the interest rate portion of the market VaR examines the impact of interest rate movements on assets only.

On a daily/monthly basis, Shinhan Bank uses various analytical methodologies to measure and manage its interest rate risk for non-trading activities on a daily and monthly basis, including the following:following analyses:

 

Interest Rate Gap Analysis:    Interest rate gap analysis measures the difference in the amounts of interest-earning assets and interest-bearing liabilities at each maturity and re-pricing date for a specific time frame.

Interest rate gap analysis;.

 

Duration Gap Analysis:    Duration gap analysis measures durations of Shinhan Bank’s interest-earning assets and interest-bearing liabilities, which are weighted average maturities of these assets and liabilities calculated based on discounted cash flows from these assets and liabilities using yield curves.

Duration gap analysis;,

 

Market Value Analysis:    Market value analysis measures changes in the market value of Shinhan Bank’s interest-earning assets and interest-bearing liabilities based on the assumption of parallel shifts in interest rates.

Market value analysis; and.

 

Net interest income simulation analysis.

Net Interest Income Simulation Analysis:    Net interest income simulation analysis uses deterministic analysis methodology to measure changes in Shinhan Bank’s annual net interest income (interest income less interest expenses) under the current maturity structure, using different scenarios for interest rates (assuming parallel shifts) and funding requirements.

Interest Rate Gap Analysis

Interest rateShinhan Bank performs an interest gap analysis measuresto measure the difference inbetween the amountsamount of interest-earning assets and that of interest-bearing liabilities at each maturity and re-pricing date for specific time intervals by preparing interest rate gap tables in which Shinhan Bank’s interest-earning assets and interest-bearing liabilities are allocated to the applicable time categoriesintervals based on the expected cash flows and re-pricing dates.

On a daily basis, Shinhan Bank performs interest rate gap analysis for WonWon- and foreign currency denominatedcurrency-denominated assets and liabilities in its bank and trust accounts. Shinhan Bank’s gap analysis includes Won-denominated derivatives (which are interest rate swaps for the purpose of hedging) and foreign currency-denominated derivatives (which are currency swaps for the purpose of hedging) whose management is centralized, which are managed centrally at

the FX & Derivatives Department. Through the interest rate gap analysis that measures interest rate sensitivity gaps, cumulative gaps and gap ratios, Shinhan Bank assesses its exposure to future interest risk fluctuations. For interest rate gap analysis, Shinhan Bank assumes and uses the following maturities for different types of assets and liabilities:

 

with respect to the maturities and re-pricing dates of Shinhan Bank’s assets, Shinhan Bank assumes that the maturity of Shinhan Bank’s prime rate-linked loans is the same as that of its fixed-rate loans. Shinhan Bank excludes equity securities from interest-earning assets;

 

with respect to the maturities and re-pricing of Shinhan Bank’s liabilities, Shinhan Bank assumes that money market deposit accounts and “non-core” demand deposits under the Financial Services Commission guidelines have a maturity of one month or less for both Won-denominated accounts and foreign currency-denominated accounts; and

 

with respect to “core” demand deposits under the Financial Services Commission guidelines, Shinhan Bank assumes that they have maturities of eight different intervals ranging from one month to five years.

The following tables show Shinhan Bank’s interest rate gaps as of December 31, 20122014 for (1)(i) Won-denominated non-trading bank accounts, including derivatives entered into for the purpose of hedging and (2)(ii) foreign currency-denominated non-trading bank accounts, including derivatives entered into for the purpose of hedging.

Won-denominated non-trading bank accounts(1)accounts(1)

 

 As of December 31, 2012   As of December 31, 2014 
 0-3
Months
 3-6
Months
 6-12
Months
 1-2
Years
 2-3
Years
 Over 3
Years
 Total   0-3
Months
 3-6
Months
 6-12
Months
 1-2
Years
 2-3
Years
 Over 3
Years
 Total 
 (In billions of Won, except percentages)   (In billions of Won, except percentages) 

Interest-earning assets

 93,195   38,460   12,983   12,915   5,461   22,093   185,107    W101,077   W46,100   W9,662   W11,025   W11,221   W17,664   W196,749  

Fixed rates

  20,519    5,432    9,985    10,109    4,784    13,147    63,975     22,076   3,908   7,262   9,239   6,217   7,874   56,576  

Floating rates

  72,027    32,579    2,133    1,087    407    7,766    115,997     77,861   41,412   1,090   1,225   4,724   9,310   135,623  

Interest rate swaps

  650    450    865    1,720    270    1,180    5,135     1,140   780   1,310   560   280   480   4,550  

Interest-bearing liabilities

 85,374   25,023   38,229   11,899   7,454   13,051   181,030    W86,329   W30,414   W42,006   W13,136   W8,103   W14,608   W194,595  

Fixed liabilities

  45,120    18,562    37,898    11,790    7,232    12,310    132,912     59,530   29,716   41,678   13,092   8,073   13,879   165,968  

Floating liabilities

  35,419    6,161    331    109    222    740    42,983     22,248   698   328   43   30   729   24,077  

Interest rate swaps

  4,835    300    0    0    0    0    5,135     4,550    —      —      —      —      —     4,550  

Sensitivity gap

  7,821    13,437    (25,246  1,016    (1,993  9,042    4,077    W14,749   W15,686   W(32,344 W(2,111 W3,118   W3,055   W2,154  

Cumulative gap

  7,821    21,258    (3,988  (2,971  (4,965  4,077      14,749   30,435   (1,909 (4,020 (902 2,154   2,154  

% of total assets

  4.23  11.48  (2.15)%   (1.61)%   (2.68)%   2.20    7.50 15.47 (0.97)%  (2.04)%  (0.46)%  1.09 1.09

Foreign currency-denominated non-trading bank accounts(1)accounts(1)

 

  As of December 31, 2012   As of December 31, 2014 
  0-3
Months
 3-6
Months
 6-12
Months
 1-3
Years
 Over
3
Years
 Total   0-3
Months
 3-6
Months
 6-12
Months
 1-3
Years
 Over 3
Years
 Total 
  (In millions of US$, except percentages)   (In millions of US$, except percentages) 

Interest-earning assets

  $15,668   $3,360   $1,573   $2,772   $2,446   $25,819    $17,372   $3,698   $3,206   $3,385   $2,092   $29,753  

Interest-bearing Liabilities

   13,279    2,669    2,789    5,210    2,917    26,865  

Interest-bearing liabilities

   15,191   3,341   4,821   4,060   2,253   29,665  

Sensitivity gap

   2,389    690    (1,216  (2,438  (471  (1,046   2,181   357   (1,615 (674 (160 88  

Cumulative gap

   2,389    3,079    1,863    (575  (1,046    2,181   2,538   923   249   88   88  

% of total assets

   9.25  11.93  7.22  2.23  (4.05)%     7.33 8.53 3.10 0.84 0.30 0.30

 

Note:

 

(1)

Includes merchant banking accounts.

Duration Gap and Market Value Analysis

Shinhan Bank performs a duration gap analysis to measure the differential effects of interest rate risk on the market value of its assets and liabilities.liabilities by examining the difference between the durations of Shinhan Bank measures,Bank’s interest-earning assets and those of its interest-bearing liabilities, which durations represent their respective weighted average maturities calculated based on their respective discounted cash flows using applicable yield curves. These measurements are done on a daily basis and for each operating department, account, product and currency, the respective durations of interest-earning assets and interest-bearing liabilities. Shinhan Bank also measures, on a daily basis, changes in the market value of Shinhan Bank’s interest-earning assets and interest-bearing liabilities.

The following tables show duration gaps and market values of Shinhan Bank’s Won-denominated interest-earning assets and interest-bearing liabilities in its not-tradingnon-trading accounts as of December 31, 20122014 and changes in these market values when interest rate increases by one percentage point.

Duration as of December 31, 20122014 (for non-trading Won-denominated bank accounts(1)accounts(1))

 

   Duration as of
December 31,
2012
 2014
 
   (In months) 

Interest-earning assets

   11.329.78  

Interest-bearing liabilities

   9.229.53  

Gap

   2.470.47  

Market Value Analysis

Shinhan Bank performs a market value analysis to measure changes in the market value of Shinhan Bank’s interest-earning assets compared to that of its interest-bearing liabilities based on the assumption of parallel shifts in interest rates. These measurements are done on a daily basis.

Market Value as of December 31, 20122014 (for non-trading Won-denominated bank accounts(1)accounts(1))

 

  Market Value as of December 31, 2012   Market Value as of December 31, 2014 
  Actual   1% Point Increase   Changes   Actual   1% Point
Increase
   Changes 
  (In billions of Won)   (In billions of Won) 

Interest-earning assets

  190,634    188,974    (1,660  W200,675    W199,134    W(1,541

Interest-bearing liabilities

   183,110     181,835     (1,275   195,954     194,535     (1,419

Gap

   7,524     7,139     (385   4,721     4,599     (122

 

Note:

 

(1)

Includes merchant banking accounts and derivatives for the purpose of hedging.

Net Interest Income Simulation

Shinhan Bank performs net interest income simulation to measure the effects of the change in interest rate on its results of operations. Such simulation measuresuses deterministic analysis methodology to measure the estimated changes in Shinhan Bank’s annual net interest income (interest income less interest expenses) under the current maturity structure, using different scenarios for interest rates (assuming parallel shifts) and funding requirements. For simulations involving interest rate changes, assumingbased on the assumption that there is no change in funding requirements, Shinhan Bank applies three scenarios of parallel shifts in interest rate: (1) no change, (2) a 1% point increase in interest rates and (3) a 1% point decrease in interest rates.

The following tables illustratetable illustrates by way of an example the simulated changes in Shinhan Bank’s annual net interest income for 20122013 with respect to Won-denominated interest-earning assets and interest-bearing liabilities, using Shinhan Bank’s net interest income simulation model, when it assumesassuming (a) the maturity structure and funding requirement of Shinhan Bank as of December 31, 20122013 and (b) the same interest rates as of December 31, 20122014 and a 1% point increase or decrease in the interest rates.

 

  Simulated Net Interest Income for 2012
(For Non-Trading Won-Denominated Bank Accounts(1))
 
Assumed Interest Rates   Change in Net
Interest Income
 Change in Net
Interest Income
 
  No
Change
   1%
Point
Increase
   1%
Point
Decrease
   Amount
(1%  Point
Increase)
   %
Change
(1% Point
Increase)
  Amount
(1%  Point
Decrease)
  %
Change
(1%
Point
Decrease)
 
   
     Simulated Net Interest Income for 2014
(For Non-Trading Won-Denominated Bank Accounts(1))
 
     Assumed Interest Rates   Change in Net Interest
Income
 Change in Net Interest
Income
 
     No
Change
   1% Point
Increase
   1% Point
Decrease
   Amount
(1% Point
Increase)
   % Change
(1% Point
Increase)
 Amount
(1% Point
Decrease)
 % Change
(1% Point
Decrease)
 
  (In billions of Won, except percentages)   (In billions of Won, except percentages) 

Simulated interest income

  8,391    9,396    7,386    1,005     11.98 (1,005  (11.98)%   W7,074    W8,210    W5,938    W1,136     16.05 W(1,136 (16.05)% 

Simulated interest expense

   4,676     5,520     3,831     845     18.07  (845  (18.07)%    3,531     4,396     2,666     865     24.51 (865 (24.51)% 

Net interest income

   3,715     3,875     3,555     160     4.32  (160  (4.32)%    3,543     3,814     3,273     270     7.63 (270 (7.63)% 

 

Note:

 

(1)

Includes Merchant Banking accountmerchant banking accounts and derivatives entered into for the purpose of hedging.

Shinhan Bank’s Won-denominated interest earninginterest-earning assets and interest-bearing liabilities in non-trading accounts have a maturity structure that benefits from an increase in interest rates, because the re-pricing periods of thefor interest-earning assets in Shinhan Bank’s non-trading accounts tend to beare, on average, shorter than those of the interest-bearing liabilities in these accounts. This is primarily due to a sustained low interest rate environment in the recent years in Korea, which resulted in a significant increase in demand for floating rate loans resulting(which tend to have shorter maturities or re-pricing periods than fixed rate loans) as a portion of Shinhan Bank’s overall loans, which in turn led to the shortening, on average, of the maturities or re-pricing periods of Shinhan Bank’s loans becoming shorter.on an aggregate basis. As a result, Shinhan Bank’s net interest income tends to increase whendecrease during times of a decrease in the market interest rates rise.while the opposite is generally true during times of an increase in the market interest rates.

Interest Rate VaRs for Non-trading Assets and Liabilities

Shinhan Bank measures VaRs for interest rate risk from non-trading activities on a monthly basis. The following table shows, as of and for the year ended December 31, 2012,2014, the VaRs of interest rate mismatch risk

for other assets and liabilities, which arises from mismatches inbetween the re-pricing dates offor Shinhan Bank’s non-trading interest-earning assets and interest-bearing liabilities including available-for-sale investment securities.securities and those for its interest-bearing liabilities. Under the regulations of the Financial Services Commission, regulations, Shinhan Bank includes in calculation of these VaRs interest-earning assets and interest-bearing liabilities in its bank accounts and its merchant banking accounts.

 

   VaR for the Year 2012(1) 
   Average   Minimum   Maximum   As of December 31 
   (In billions of Won) 

Interest rate mismatch — non-trading assets and liabilities

  342    246    449    373  
VaR for the Year 2014(1)
AverageMinimumMaximumAs of December 31
(In billions of Won)

Interest rate mismatch — non-trading assets and liabilities

W115W91W163W163

 

Note:

(1)

One-year VaR results with a 99.9% confidence level.

Computed based on Shinhan Bank’s internal model as explained below.

The foregoing VaR was computed based on Shinhan Bank’s internal model, whereas the non-trading assets and liabilities VaR of Shinhan Bank appearing in note 4(c)(ii) to the financial statements included in this annual report was computed in accordance with the Basel Committee’s proposed standard approach. In note 4(c)(ii) to

the financial statements, we did not use the internal model but instead used the Basel Committee’s proposed standard approach because in such note we presented non-trading assets and liabilities VaRs also for our other subsidiaries (namely, Shinhan Card, Shinhan Investment and Shinhan Life Insurance) and we currently do not apply the internal model to Shinhan Investment (although we are in the process of developing an internal model for Shinhan Investment as well for target completion by the end of 2015). In addition, Shinhan Bank is required to report to domestic regulators non-trading assets and liabilities VaR prepared based on both the Basel Committee’s proposed standard approach and our internal model. Therefore, in order to enhance comparability across our subsidiaries appearing in note 4(c)(ii) to the financial statements, as well as with the reports submitted to the Korean regulators, we applied the Basel Committee’s proposed standard approach for purposes of the disclosure in note 4(c)(ii) to the financial statements.

Under our internal model, non-trading assets and liabilities VaR is computed based on historical simulation at the 99.9% confidence level, namely by computing the average net present value based on the net present value distribution under historical interest rate scenarios and subtracting from such average net present value the net present value at the 0.1% percentile. In comparison, under the Basel Committee’s proposed standard approach, non-trading assets and liabilities VaR is computed by using the following formula involving the interest rate gap under different maturity time buckets, the modified duration proxy as proposed by the Basel Committee and the standard interest rate shock of 200 basis points:

Interest rate VaR =LOGO  [Interest rate gap for maturityi * Modified duration proxy of maturityi] * 200 basis points

where:

Maturity i is 0 to 1 month, 1 to 3 months, 3 to 6 months, 6 to 12 months, 1 to 2 years, 2 to 3 years, 3 to 4 years, 4 to 5 years, 5 to 7 years, 7 to 10 years, 10 to 15 years, 15 to 20 years and more than 20 years;

Interest rate gap means the difference between the amount of interest sensitive assets and the amount of interest sensitive liabilities for each maturity time bucket, which is classified based on the respective interest rate reset dates (namely, (i) in the case of floating rate loans, the periodic interest rate determination dates and (ii) in the case of fixed rate loans, the interest rate reset dates, if any, or the maturity date (in the case of rollovers)); and

Modified duration proxy means the sensitivity in bond prices relating to movements in interest rates, which may substitute for interest rate gap for maturityi to calculate interest rate VaR under the standardized guidelines proposed by the Basel Committee.

Upon completion of the development and testing of the internal model for Shinhan Investment as currently expected by the end of 2015, in the corresponding note to the financial statements in future annual reports, we plan to present the VaR for interest rate risk from non-trading activities of Shinhan Bank, Shinhan Card, Shinhan Investment and Shinhan Life Insurance each based our internal model rather than based on the current mix of internal model and Basel Committee’s proposed standard approach as currently disclosed, for purposes of enhanced comparability and consistency.

Interest Rate Risk for Other Subsidiaries

Shinhan Card also monitors and manages its interest rate risk for all its interest-bearing assets and liabilities (including off-balance sheet items) in terms of the impact on its earnings and net asset value from changes in interest rates. Shinhan Card primarily uses interest rate VaR and EaR analyses to measure its interest rate risk.

The interest rate VaR analysis used by Shinhan Card principally focuses on the maximum impact on its net asset value from adverse movements in interest rates and comprisesconsists of (i) historical interest rate VaR analysis and (ii) interest rate gap analysis. The historical interest rate VaR analysis is made through simulation of net asset value based on the interest rate volatility over a fixed past period to produce expected future interest rate scenarios and computes the maximum value at risk at a 99.9% confidence level by analyzing the net present

value distribution under each such scenario. As for interest rate gap analysis, Shinhan Card computes the value at risk based on the duration proxies and interest rate shocks for each time bucketinterval as recommended under the Basel Accord.

The interest rate EaR analysis used by Shinhan Card computes the maximum loss in net interest income for a one-year period following adverse movements in interest rates, based on an interest rate gap analysis using the time bucketsintervals and the “middle of time band” as recommended under the Basel Accord.

In addition, Shinhan Life Insurance monitors and manages its interest rate risk for its investment assets and liabilities based on simulations of its asset-liability management system. These simulations typically involve subjecting Shinhan Life Insurance’s current and future assets and liabilities to more than 2,000 market scenarios based on varying assumptions, such as new debt purchases and target investment portfolios, so as to derive its net asset value forecast for the next three years at a 99% confidence level.

Interest rate risk for our other subsidiaries is not materially significant.insignificant.

Equity Risk

Substantially all of Shinhan Bank’s equity risk results fromrelates to its portfolio of stocks ofcommon stock in Korean companies. As of December 31, 2012,2014, Shinhan bankBank held an aggregate amount of ₩59W169 billion of equity interest in unlisted foreign companies (including ₩39W98 billion invested in unlisted private equity funds).

The equity securities in Won held in Shinhan Bank’s investment portfolio consist of stocks listed on the KRX KOSPI Market or the KRX KOSDAQ Market of the Korea Exchange and certain non-listed stocks. Shinhan Bank measures VaRssets exposure limits for allmost of these equity securities but does notto manage most of thetheir related risk using VaR limits, as most of these securities are held for reasons other than normal investment purposes.risk. As of December 31, 2012,2014, Shinhan Bank held equity securities in an aggregate amount of ₩3,480W2,068 billion in its non-trading accounts, including equity securities in the amount of ₩598W419 billion that it held, among other reasons, for management control purposes and as a result of debt-to-equity conversion as a part of reorganization proceedings of the companies to which it had extended loans.

As of December 31, 2012,2014, Shinhan Bank held Won-denominated convertible bonds in an aggregate amount of ₩16.0W46 billion and Won-denominated bonds with warrants in an aggregate amount of ₩6.3W1.9 billion, in each

case, in its non-trading accounts. Shinhan Bank does not measure equity risk with respect to convertible bonds or bonds with warrants and the interest rate risk of these bondsequity-linked securities are measured together with the other debt securities. As such, Shinhan Bank measures interest rate risk VaRs but not equity risk VaRs for these equity-linked securities.

The following table shows the VaRs of Shinhan Bank’s equity risk for listed equity for the year and as of December 31, 2012.

   VaR for the Year 2012(1) 
   Average   Minimum   Maximum   As of December 31 
   (In billions of Won) 

Listed equities

  20.0    8.4    31.8    9.3  

Note:

(1)

Ten-day VaR results with a 99.9% confidence level.

Liquidity Risk Management

Liquidity risk is the risk of insolvency, default or loss due to disparity between inflow and outflow of funds, including the risk of having to obtain funds at a high price or to dispose of securities at an unfavorable price due to lack of available funds or losing attractive investment opportunities.funds. Each of our subsidiaries seeks to minimize liquidity risk through early detection of risk factors related to the sourcing and managing of fundingfunds that may cause volatility in liquidity and by ensuring that it maintains an appropriate level of liquidity through systematic management. At the group-wide level, we manage our liquidity risk by conducting monthly stress tests that compare liquidity requirements under normal situations against those under three types of stress situations, namely, our group-specific internal crisis, crisis in the external market and a combination of internal and external crisis. In addition, in order to preemptively and comprehensively manage liquidity risk, we measure and monitor liquidity risk management using various indices, including the “limit management index”, “early warning index” and “monitoring index”.

Shinhan Bank applies the following basic principles for liquidity risk management:

 

raise fundingfunds in sufficient amounts, at the optimal time at reasonable costs;

 

maintain liquidity risk at appropriate levels and preemptively manage them through a prescribed risk limit system and an early warning signal detection system;

secure stable sources of revenue and minimize actual losses by implementing an effective asset-liability management system based on diversified sources of funding with varying maturities;

 

monitor and manage daily and intra-daily liquidity positions and risk exposures for timely payment and settlement of financial obligations due under both normal and crisis situations;

 

conduct periodic contingency analysis in anticipation of any potential liquidity crisis and establish and implement emergency plans in case of a crisis actually happening;an actual crisis; and

 

consider liquidity-related costs, benefits of and risks in determining the pricing of our products and services, employee performance evaluations and approval of launching of new products and services.

Each of our subsidiaries manages liquidity risk in accordance with the risk limits and guidelines established internally as well as by the relevant regulatory authorities. Pursuant to principal regulations applicable to financial holding companies and banks as promulgated by the Financial Services Commission, we, at the holding company level, are required to keepmaintain specific Won and foreign currency liquidity ratios. These ratios require us to keepmaintain the ratio of liquid assets to liquid liabilities above certain minimum levels.

Shinhan Bank manages its liquidity risk within the limits set on Won and foreign currency accounts in accordance with the regulations of the Financial Services Commission. The Financial Services Commission requires Korean banks to maintain a Won liquidity ratio of at least 100.0% and a foreign currency liquidity ratio of at least 85.0%. The Financial Services Commission defines the foreign currency liquidity ratio as foreign currency-denominated liquid assets (including marketable securities) due within three months divided by foreign

currency-denominated liabilities, in each case, due within three months. As for the Won liquidity ratio, the Financial Services Commission defines it as all Won-denominated assets divided by all Won-denominated liabilities, in each case, that are on the balance sheet and inor arise from off-balance sheet derivative transactions with remainingoutstanding maturities of less than one month, except that (i) Won-denominated trading and available-for-sale securities with remaining termsoutstanding maturities of one month or more are included as Won liquid assets at their fair market value to the extent that such securities are marketable and have not been provided as collateral, and (ii) Won-denominated demand deposits with no fixed maturity are included as Won liquid liabilities in an amount equal to the sum of (x) the standard deviation of the monthly weighted average balance during the preceding 12-month period multiplied by 2.33 (such product, the “non-core” deposits) and (y) 15% of “core” deposit (meaning the monthly average balance of the most recent month prior to the time of determination), less the “non-core” deposits.

The monthly weighted average balance for the preceding 12-month period is calculated using the following formula:

 

LOGOLOGO

The standard deviation of the monthly weighted average balance during the preceding 12-month period is calculated using the following formula:

 

LOGOLOGO

The weighed period coefficients for the applicable month are set forth below:

 

Applicable Month

  Weighed Period Coefficient 

t-11 month

   1/78  

t-10 month

   2/78  

t-9 month

   3/78  

t-8 month

   4/78  

t-7 month

   5/78  

t-6 month

   6/78  

t-5 month

   7/78  

t-4 month

   8/78  

t-3 month

   9/78  

t-2 month

   10/78  

t-1 month

   11/78  

t month

   12/78  

Sum

 1  

With respect to Won-denominated demand deposits with no fixed maturity, we recognizegiven that a portion of the balance of such demand deposits may be withdrawn at any time, and thereforewe categorize them as core deposits and non-core deposits each as defined above.

The following tables show Shinhan Bank’s liquidity status and limits for Won-denominated accounts (including derivatives and merchant banking accounts), together with a breakdown of their respective components, as of December 31, 20122014 in accordance with the regulations of the Financial Services Commission.

Shinhan Bank’s Won-denominated accounts (including derivatives and merchant banking accounts)

 

Won-Denominated Accounts

 0-1
Months
 1-3
Months
 3-6
Months
 6-12
Months
 1-3
Years
 Over
3 Years
 Sub-
standard
or

Below
 Total  0-1
Months
 1-3
Months
 3-6
Months
 6-12
Months
 1-3
Years
 Over 3
Years
 Substandard
or Below
 Total 
 (In billions of Won, except percentages)  (In billions of Won, except percentages) 

Assets:

 56,506   19,268   29,319   42,039   20,892   57,834   1,703   227,562   W55,338   W19,938   W31,611   W49.129   W30,145   W51,924   W1,746   W239,831  

Cash and deposit

  5,775                    9        5,784   10,551   100   100    —      —      —      —     10,751  

Available-for-sale securities

  32,985                    4,323    88    37,397   26,217    —      —      —      —     3,722   84   30,023  

Loans

  8,235    14,029    25,342    37,626    16,423    45,908    1,615    149,178   8,869   15,436   27,672   44,108   25,544   40,951   1,662   164,241  

Other assets

  2,864                    6,789        9,653   3,607    —      —      —      —     5,673    —     9,280  

Derivative assets

  4,456    5,030    3,678    3,313    3,955    533        20,966   3,389   4,147   3,500   4,021   4,384   1,139    —     20,580  

Merchant banking account assets

  2,190    210    299    1,100    515    272        4,586   2,706   256   339   1,000   217   439    —     4,957  

Liabilities:

  40,988    23,426    19,774    55,827    15,218    51,998     207,232   45,259   24,236   29,102   43,808   15,505   59,869    —     217,779  

Deposits (including certificates of deposit)

  21,207    17,360    14,899    49,735    5,769    39,097     148,068   28,531   19,273   23,927   36,531   5,965   49,477    —     163,703  

Borrowings

  1,571    158    100    175    659    1,699     4,363   3,050   290   88   142   608   1,913    —     6,090  

Debt securities

  601    390    1,370    2,481    5,090    4,711     14,644   122   620   2,084   2,960   4,520   2,233    —     12,540  

Other liabilities

  9,794                    4,996     14,789   6,289    —      —      —      —     3,955    —     10,244  

Derivatives liabilities

  4,240    5,518    3,404    3,436    3,699    431     20,728   3,542   4,054   3,003   4,175   4,412   1,092    —     20,278  

Merchant banking account liabilities

  3,576        1            1,063     4,639   3,724    —      —      —      —     1,199    —     4,924  

Liquidity gap

  15,518          10,080         

Liquidity ratio

  137.86        122.27       

Limit

  100.00        100       

The breakdown of financial instruments by contractual maturities for purposes of analyzing liquidity risk as set forth in Note 4 to the consolidated financial statements was prepared based on the relevant line items presented in Shinhan Bank’s statement of financial position. In comparison, the breakdown of financial instruments by contractual maturities for purposes of analyzing liquidity gap as set forth above was prepared based on the Banking Regulations promulgated by the Financial Services Commission.

For the most part, the criteria used for determining the remaining maturities on these two sections are the same, the primary exception being in respect of demand deposits. Under IFRS, all demand deposits are categorized as having maturities of less than one month; however, under the Banking Regulations, demand deposits are categorized as having maturities of less than one month in an amount equal to the sum of (x) the non-core deposits and (y) 15% of core deposits. Shinhan Bank’s total demand deposit balance as of December 31, 20122014 was ₩47,149W62,085 billion of which ₩45,610W55,866 billion was classified as core deposits and ₩9,043W14,736 billion was classified as Won liquid liabilities (namely, liabilities with maturities of less than one month based on the formula under the Banking Regulations).

Shinhan Bank’s Treasury Department is in charge of liquidity risk management with respect to Shinhan Bank’s Won and foreign currency funds. The Treasury Department submits Shinhan Bank’s monthly funding and asset management plans to Shinhan Bank’s ALMAsset and Liability Committee for approval, based on the analysis of various factors, including macroeconomic indices, interest rate and foreign exchange movements and maturity structures of Shinhan Bank’s assets and liabilities. Shinhan Bank’s Risk Management Department measures Shinhan Bank’s liquidity ratio and liquidity gap ratio on a daily basis and reports on a monthly basis whether they are in compliance with the limits to Shinhan Bank’s ALMRisk Policy Committee, on a monthly basis.which sets and monitors Shinhan Bank’s liquidity ratio and liquidity gap ratio.

The following tables show Shinhan Bank’s liquidity status and limits for foreign currency-denominated accounts (including derivatives and merchant banking accounts) as of December 31, 20122014 in accordance with the regulations of the Financial Services Commission.

Shinhan Bank’s foreign currencies-denominatedcurrency-denominated accounts (including derivatives and merchant banking accounts)

 

 As of December 31, 2012   As of December 31, 2014 

Foreign Currencies

Denominated Accounts:

 7 Days or
Less
 1 Month
or Less
 3 Months
or Less
 6 Months
or Less
 12 Months
or Less
 Total Before
Sub-Standard
or Below(1)
 Sub-
Standard
or Below
 Total 

Foreign Currency

Denominated Accounts:

  7 Days
or Less
   1 Month
or Less
   3 Months
or Less
 6 Months
or Less
   12 Months
or Less
   Total
Before
Sub-Standard
or Below(1)
   Sub-
Standard
or Below
   Total 
 (In millions of US$, except percentages)   (In millions of US$, except percentages) 

Assets:

 $8,308   $15,522   $25,501   $34,716   $40,544   $48,673   $141   $48,814    $8,259    $15,285    $25,309   $34,587    $42,735    $52,795    $93    $52,888  

Liabilities

  6,052    12,206    20,005    26,161    32,768    47,927     47,927     5,838     11,388     19,473   26,310     36,437     52,198     —       52,198  

For three months or less:

                       

Assets

    25,501              25,309           

Liabilities

    20,005              19,473           

Liquidity ratio

    127.47            129.97         

Limit

    85.00            85.00         

 

Note:

Note:

 

(1)

Cumulative total of accounts, including accounts over one year, but excluding accounts that are sub-standard or below.

Shinhan Bank maintains diverse sources of liquidity to facilitate flexibility in meeting its funding requirements. Shinhan Bank funds its operations principally by accepting deposits from retail and corporate depositors, accessing the call loan market (a short-term market for loans with maturities of less than one month), issuing debentures and borrowing from the Bank of Korea. Shinhan Bank uses the funds primarily to extend loans or purchase securities. Generally, deposits are of shorter average maturity than loans or investments.

Shinhan Card manages its liquidity risk according to the following principles: (i) it must be able to provide a sufficient volume of necessary funding in a timely manner at a reasonable cost, (ii) it must establish an overall liquidity risk management strategy, including in respect of liquidity management targets, policy and internal control systems, and (iii) it must manage its liquidity risk in conjunction with other risks based on a comprehensive understanding of the interaction among the various risks. As for any potential liquidity shortage at or near the end of each month, Shinhan Card maintains liquidity at a level sufficient to withstand credit shortage for three months.

In addition, Shinhan Card manages liquidity risk by definingsetting and managingcomplying with specific guidelines for various measures of liquidity, including the breakdown of contractual payment obligations by maturity, overseas funding, the ratio of asset-backed securitized borrowings to the total borrowing, the ratio of requisite liquidity to reserve liquidity, and the ratio of fixed interest rate borrowings to floating interest rate borrowings. Furthermore, Shinhan Card closely monitors various indicators of a potential liquidity risk,crisis, such as the actual liquidity gap ratio (in relation to the different maturities for assets as compared to liabilities), the liquidity buffer ratio, the maturity repayment ratio, the ratio of actual funding compared to budgeted funding and the ratio of asset-backed securities to total borrowings, at different risk levels of “caution”, “unstable” and “at risk”, and weratio. Shinhan Card also havehas contingency plans in place in case of any emergency or crisis. In managing its liquidity risks,risk, Shinhan Card focuses on a prompt response system based on periodic monitoring of the relevant early signals, stress testing and contingency plan formulations. Shinhan Card identifies its funding needs on a daily, monthly, quarterly and annual basis based on the maturity schedule of its liabilities as well as short-term liquidity needs, based upon which it formulates its funding plans using diverse sources such as corporate debentures, commercial papers, asset-backed securitizations and credit line facilities. Shinhan Card also has in place master asset-backed securitization arrangements through which it can securitize assets with minimum delay, and whenWhen entering into asset-backed securitizations, itShinhan Card provides sufficient credit enhancements to avoid triggering early amortization events. In addition, prior to entering into any funding transaction and related derivative transaction, Shinhan Card formulates long-term funding plans with a time horizon of three years, enters into derivative arrangements to hedge interest rate- and foreign currency-related risks and conducts pre-transaction risk analyses, before entering into any new typeincluding in respect of derivative arrangements.counterparty credit risk and its total exposure limit by country and by financial institution.

Furthermore, Shinhan Card also manages its liquidity risk within the limits set on Won accounts in accordance with the regulations of the Financial Services Commission. Under the Specialized Credit Financial Business Act and the regulations thereunder, credit card companies in Korea are required to maintain a Won liquidity ratio of at least 100.0%.

The following tables show Shinhan Card’s liquidity status and limits for Won-denominated accounts as of December 31, 20122014 in accordance with the regulations of the Financial Services Commission.

Shinhan Card’s Won-denominated accounts

 

Won-Denominated Accounts

  7 Days or
Less
 1 Month
or Less
 3 Months
or Less
 6 Months
or Less
 1 Year or
Less
 Over
1 Year
 Total   7 Days or
Less
   1 Month or
Less
   3 Months or
Less
 6 Months or
Less
   1 Year or
Less
   Over
1 Year
   Total 
  (In billions of Won, except percentages) 

Assets

  2,410   10,672   15,472   17,609   19,544   2,736   22,280    W2,249    W9,959    W14,584   W16,822    W19,009    W3,463    W22,472  

Liabilities

   677    2,997    3,421    4,177    6,360    10,187    16,547     683     2,752     3,014   4,196     6,298     16,672     22,970  

Liquidity ratio

   356.04  356.04  452.28  421.52  307.30  26.86  134.65       483.79       

Shinhan Investment manages its liquidity risk for its Won-denominated accounts by setting a limit of ₩100W100 billion on each of its seven-day and one-month liquidity gap, a limit of 110% on its three-months liquidity ratio and a limit of ₩10W8 billion on its liquidity VaR. As for its foreign currency-denominated accounts, Shinhan Investment manages the liquidity risk on a quarterly basis in compliance with the guidelines of the Financial Supervisory Service, which requires the one-week and one-month maturity mismatch ratios to be 0% and -10% or less, respectively, and the three months liquidity ratio to be 80% or higher.

Our other subsidiaries fund their operations primarily through call money, bank loans, commercial paper, corporate debentures and asset-backed securities. Our holding company acts as a funding vehicle for long-term financing of our subsidiaries whose credit ratings are lower than the holding company, including Shinhan Card and Shinhan Capital, to lower the overall funding costs within regulatory limitations. Under the Monopoly Regulation and Fair Trade Act of Korea, however, a financial holding company is prohibited from borrowing funds in excess of 200% of its total stockholders’ equity.

In addition to liquidity risk management under the normal market situations, we have contingency plans to effectively cope with possible liquidity crisis. Liquidity crisis arises when we would not be able to effectively manage the situations with our normal liquidity management measures due to, among other reasons, inability to access our normal sources of funds or epidemic withdrawals of deposits as a result of various external or internal factors, including a collapse in the financial markets or abrupt deterioration of our credit. We have contingency plans corresponding to different stages of liquidity crisis, “cautionarycrisis: namely, “alert stage,” “near-crisis“imminent-crisis stage” and “crisis stage,” based on the following liquidity indices:

 

indices that reflect the market movements such as interest rates and stock prices;

 

indices that reflect financial market psychology such assentiments, an example being the size of money market funds; and

 

indices that reflect our internal financialliquidity condition.

Operational Risk Management

Operational risk is difficult to quantify and subject to different definitions. The Basel Committee defines operational risk as the risk of loss resulting from inadequate or failed internal processes, people and systems or from other external events. Similarly, we define operational risk as the risks related to our overall management other than credit risk, market risk, interest rate risk and liquidity risk. These include risks arising from system failure, human error, or non-adherence to policy and procedures, from fraud, or inadequate internal controls and procedures or from environmental changes and resulting in financial and non-financial loss, including reputational loss. We monitor and assess operational risks related to our business operations, including administrative risk, information technology risk (including cyber security risk), managerial risk legal risk and reputationlegal risk, with a view to minimizing such losses.

Our holding company’s Audit Committee, which consists of four outside directors, two of whom are accounting or financial experts as required by internal control regulations under the Financial Holding Company Act, oversees and monitors our operational compliance with legal and regulatory requirements. The Audit Committee also oversees management’s operations and may, at any time it deems appropriate, demand additional operations-related reporting from management and inspectinspects our asset condition. At the holding company level, we define each subsidiary’s operational process and establish an internal review system applicable to each subsidiary. Each subsidiary’s operational risk is internally monitored and managed at the subsidiary level and the

Group Internal Audit Department at our holding company, which reports to our Audit Committee, continuously monitors the integrity of our subsidiaries’ operational risk management system. Our holding company’s board of directors and the Group Risk Management Committee establish our basic policies for operational risk management at the group level. The Group Internal Audit Department at our holding company is directly responsible for overseeing our operational risk management with a focus on legal, regulatory, operational and reputational risks. The Group Internal Audit Department audits both our and our subsidiaries’ operations and asset condition in accordance to our annual audit plan, which is approved by the Audit Committee, and submits regular reports to the Audit Committee pursuant to our internal reporting system. If the Group Internal Audit Department discovers any non-compliance with operational risk procedures or areas of weaknesses, it promptly alerts the business department in respect of which such non-compliance was discovered and demands implementation of corrective measures. Implementation of such corrective measures is subsequently reviewed by the Group Internal Audit Department.

To monitor and manage operational risks, Shinhan Bank maintains a system of comprehensive policies and has in place a control framework designed to provide a stable and well-managed operational environment throughout the organization. Currently, the primary responsibility for ensuring compliance with our banking operational risk procedures remains with each of the business units and operational teams. In addition, the Audit Department, the Risk Management Department and the Compliance Department of Shinhan Bank also play important roles in reviewing and maintaining the integrity of Shinhan Bank’s internal control environment.

The operational risk management system of Shinhan Bank is managed by the operational risk team under the Risk Management Department. The current system principally consists of risk control self-assessment, risk quantification using key risk indicators, loss data collection, scenario management and operational risk capital

measurement. Shinhan Bank operates several educational and awareness programs designed to familiarizehave all of its employees to be familiar with this system. In addition, Shinhan Bank has a designated operational risk manager at each of its departments and branch offices, serving the role ofwho serves as a coordinator between the operational risk team at the headquarters and the employees in the fieldfront office and seeking to provide centralized feedback to further improve the operational risk management system.

As of December 31, 2012,2014, Shinhan Bank has conducted risk control self-assessments on its departments as well as domestic and overseas branch offices, from which it collects systematized data on all of its branch offices, and uses the findings from such self-assessments to improve the procedures and processes for the relevant departments or branch offices. In addition, Shinhan Bank has accumulated risk-related data since 2003, improved the procedures for monitoring operational losses and is developing risk simulation models. In addition, Shinhan Bank selects and monitors, at the department level, approximately 183196 key risk indicators.

Shinhan Investment, through its operational risk management system, conducts self-assessments of risks, collects loss data and manages key risk indicators. The operational risk management system is supervised by its audit department, compliance department and operational risk management department, as well as a risk management officer in each of Shinhan Investment’s departments.

The audit committee of Shinhan Bank, which consists of three outside directors, is an independent inspection authority that supervises Shinhan Bank’s internal controls and compliance with established ethical and legal principles. The audit committee performs internal audits of, among other matters, Shinhan Bank’s overall management and accounting, and supervises its Audit Department that assists Shinhan Bank’s audit committee. Shinhan Bank’s audit committee also reviews and evaluates Shinhan Bank’s accounting policies and their changes, financial and accounting matters and fairness of financial reporting.

Shinhan Bank’s Audit Committee and the Audit Department supervise and perform the following audits:

 

general audits, including full-scale audits performed annually for the overall operations, sectional audits of selected operations performed when necessary,as needed, and periodic and irregular spot audits;

 

special audits, performed when the Audit Committee or standing auditor deems it necessary or pursuant to requests by the chief executive officer or supervisory authorities such as the Financial Supervisory Service;

day-to-day audits, performed by the standing auditor for material transactions or operations that are subject to approval by the heads of Shinhan Bank’s operational departments or senior executives;

 

real-time monitoring audits, performed by the computerized audit system to identify any irregular transactions and take any necessary actions; and

 

self-audits as a self-check by each operational department to ensure its compliance with our business regulations and policies, which include daily audits, monthly audits and special audits.

In addition to these audits and compliance activities, Shinhan Bank’s Audit Department designates operational risk management examiners to monitor the appropriateness of operational risk management frameworks and the functions and activities of the board of directors, relevant departments and business units, and conducts periodic checks on the operational risk and reports such findings. Shinhan Bank’s Audit Department also reviews in advance proposed banking products or other business or service plans with a view to minimizing operational risk.

As for Shinhan Investment, its audit department conducts an annual inspection as to whether the internal policy and procedures of Shinhan Investment relating to its overall operational risk management are being effectively complied. The inspection has a particular focus on the appropriateness of the scope of operational risks and the collection, maintenance and processing of relevant operating data. Shinhan Investment, through its operational risk management system, also conducts self-assessments of risks, collects loss data and manages key risk indicators. The operational risk management system is supervised by its audit department, compliance department and operational risk management department, as well as a risk management officer in each of Shinhan Investment’s departments.

General audits, special audits, day-to-day audits and real-time monitoring audits are performed by our examiners, and self-audits are performed by the self-auditors of the relevant operational departments.

In addition to internal audits and inspections, the Financial Supervisory Service conducts general annual audits of our and our subsidiaries’ operations. The Financial Supervisory Service also performs special audits as the need arises on particular aspects of our and our subsidiaries’ operations such as risk management, credit monitoring and liquidity. In the ordinary course of these audits, the Financial Supervisory Service routinely issues warning notices where it determines that a regulated financial institution or such institution’s employees have failed to comply with the applicable laws or rules, regulations and guidelines of the Financial Supervisory Service. We and our subsidiaries have in the past received, and expect in the future to receive, such notices and we have taken and will continue to take appropriate actions in response to such notices. For example, in June 2010, the Financial Supervisory Service issued a notice to implement certain remedial measures and accordingly, Shinhan Bank implemented a policy to issue balance certificates as part of its “Fund Deposit Balance Information Service” and improved its operational processes, including establishing more detailed parameters to define each unit manager’s internal control responsibilities, scope and periods. In addition, in July 2012, the Financial Supervisory Service issued an institutional warning in relation to an embezzlement case involving Dongah Construction Industrial Co., Ltd. on the grounds that there were misconduct in payment of funds held in the trust account and mismanagement of internal control. For detailed description of the Dongah Construction case, please see “Item 8.A. Consolidated Statements and Other Financial Information — Legal Proceedings.”

The Financial Supervisory Service conducted a comprehensive audit of Shinhan Bank from November to December 2012, and in July 2013, notified Shinhan Bank of an institutional caution, imposed disciplinary actions against 65 Shinhan Bank employees and assessed a fine ofW87.5 million after finding that Shinhan Bank had illegally monitored customer accounts, breached confidentiality with respect to certain financial transactions and violated its obligation to disclose and report an investment in an affiliated company to the Financial Services Commission. Furthermore, in March 2013 the Financial Supervisory Service conducted a special audit of Shinhan Bank as to an alleged malfunctioning of its financial computer network and in December 2013, notified Shinhan Bank of an institutional caution and imposed disciplinary actions against five Shinhan Bank employees after finding that Shinhan Bank did not properly maintain its information technology administrator account and vaccine server.

The Financial Supervisory Service also conducted a special audit of Shinhan Card, together with BC Card and KB Kookmin Card, from June to July 2013, in relation to alleged imperfect sales of insurance products, and in March 2014, issued an institutional warning against each of the three credit card companies based on a finding that card customers were provided inadequate or misleading disclosures regarding the risks relating to such products at the time of sale. The Financial Supervisory Service also imposed disciplinary actions against three Shinhan Card employees and assessed a fine ofW10 million against Shinhan Card as well as similar sanctions against BC Card and KB Kookmin Card. In December 2014, the Financial Supervisory Service also issued institutional cautions against Shinhan Life for selling insurance products without adequate disclosure and for incomplete payments of agency fees, together with a fine ofW338 million in relation to the former case.

We consider legal risk as a part of operational risk. The uncertainty of the enforceability of obligations of our customers and counterparties, including foreclosure on collateral, creates legal risk. Changes in laws and regulations could also adversely affect us. Legal risk is higher in new areas of business where the law is often untested in the courts although legal risk can also increase in our traditional business to the extent that the legal and regulatory landscape in Korea is changingchanges and many new laws and regulations governing the banking industry remain untested. We seek to minimize legal risk by using stringent legal documentation, employing procedures designed to ensure that transactions are properly authorized and consulting legal advisers. The Compliance Department operates Shinhan Financial Group’s compliance system. This system is designed to ensure that all employees of Shinhan Financial Group and its subsidiaries comply with the law.relevant laws and regulations. The compliance system’s main function is to monitor the degree of improvement in compliance with the law,relevant laws and regulations, maintain internal controls (including ensuring that each department has established proper internal policies and that it complies with those policies) and educate employees about observance of the law.relevant laws and regulations. The Compliance Department also supervises the management, execution and performance of self-audits.

Upgrades of Risk Management System

Our recent material upgrades in relation to risk management systems are as follows.

Shinhan Bank

In order to strengthen risk management of its overseas subsidiaries and effectively comply with local and domestic regulations, Shinhan Bank is in the process of laying out a global risk management system network, which records the risk data of its overseas subsidiaries. Shinhan Bank seeks to leverage the development of this system for further overseas expansion and stable growth of existing overseas subsidiaries. To-date, Shinhan Bank has completed the development of such system for its subsidiaries in China, Japan, Vietnam, the United States, Canada and Japan in 2012,India and plans to expand the application of this system to its other overseas subsidiaries.

Shinhan Bank has also completed development of a system to calculate stressed VaR based on Basel II standards in order to prepare for stress situations such as the global financial crisis in 2008. Shinhan Bank has received approval for such system from the Financial Supervisory Service and has been implemented since 2012.

In 2012, Shinhan Bank also developed a system for improving collection and recovery of bad assets through enhanced loss given default (LGD)(“LGD”) data processing. In addition, in 2012, Shinhan Bank alsoreceived approvals from the Financial Supervisory Service for upgrades to its credit evaluation modeling for risk assessment of small- to medium-sized enterprises that are not required to be audited by outside accounting firms and for SOHOs, which upgrades related to accounting for in the credit profiles of the heads of such enterprises and SOHOs. In addition, in 2013, Shinhan Bank obtained approval from the Financial Supervisory Service to use an internal evaluation model with respect to Basel II credit risks related to Shinhan Bank’s retail SOHO exposures. In 2014, Shinhan Bank further upgraded the credit evaluation system to improvemodeling for risk assessment of small- and medium sizemedium-size enterprises whichthat are not required to be audited by outside accounting firms by entirely revamping the modeling for enterprises subject to outside audits, enterprises that are not subject to periodic audit by outside accounting firms.auditors and enterprise heads. Such upgradeupgraded modeling was approved by the Financial Supervisory Service and Shinhan Bank began implementation of the upgraded system since 2012.2014.

Shinhan Bank also upgraded the asset and liability management system in 2012 in order to timely comply with Basel III, IFRS and other regulatory requirements as well as to upgrade the quality of risk-related data. In 2014, Shinhan Bank upgraded the liquidity coverage ratio and net stable funding ratio systems under Basel III in order to facilitate daily measurement and efficient management.

Following the approval by the Financial Supervisory Service of the advanced measurement approach for risk management, Shinhan Bank has re-established the operational risk management system in order to further enhance its operational risk management capabilities.

Shinhan Card

In 2012, Shinhan Card completed a further upgradeupgrades to its credit risk measurement system in satisfaction of the Basel II standards, as well as other regulatory requirements and internal needs in order to address the ongoing volatility in the economic and regulatory environment.

Supervision and Regulation

Principal Regulations Applicable to Financial Holding Companies

General

The Korean financial holding companies and their subsidiaries are regulated by the Financial Holding Companies Act (last amended on June 8, 2010,May 28, 2014, Law No. 10361). In addition, Korean financial holding companies and their subsidiaries are subject to the regulations and supervision of the Financial Services Commission and the Financial Supervisory Service.

Pursuant to the Financial Holding Companies Act, the Financial Services Commission regulates various activities of financial holding companies. For instance, it approves the application for setting up a new financial holding company and promulgates regulations on the capital adequacy of financial holding companies and their subsidiaries and other regulations relating to the supervision of financial holding companies.

The Financial Supervisory Service is subject to the instructions and directives of the Financial Services Commission and carries out supervision and examination of financial holding companies and their subsidiaries. In particular, the Financial Supervisory Service sets forth liquidity and capital adequacy requirements for financial holding companies and reporting requirements pursuant to the authority delegated to the Financial Supervisory Service under the Financial Services Commission regulations, pursuant to which financial holding companies are required to submit quarterly reports on business performance, financial status and other matters prescribed in the Presidential Decree of the Financial Holding Companies Act.

Under the Financial Holding Companies Act, the establishment of a financial holding company must be approved by the Financial Services Commission. A financial holding company is required to be mainly engaged in controlling its subsidiaries by holding the shares or equities of the subsidiaries in the amount of not less than 50% of aggregate amount of such financial holding company’s assets based on the latest balance sheet. A financial holding company is prohibited from engaging in any profit-making businesses other than controlling the management of its subsidiaries and certain ancillary businesses as prescribed in the Presidential Decree of the Financial Holding Companies Act which include the following businesses:

 

financially supporting its subsidiaries and the subsidiaries of its subsidiaries (the “direct and indirect subsidiaries”);

 

raising capital necessary for the investment in subsidiaries or providing financial support to its direct and indirect subsidiaries;

 

supporting the business of its direct and indirect subsidiaries for the joint development and marketing of new product and the joint utilization of facilities or IT systems; and

 

pursuing any other activities exempted from authorization, permission or approval under the applicable laws and regulations.

The Financial Holding Companies Act requires every financial holding company (other than any financial holding company that is controlled by any other financial holding company) or its subsidiaries to obtain the prior approval from the Financial Services Commission before acquiring control of another company or to file with the Financial Services Commission a report within thirty days after acquiring such control. Permission to liquidate or to merge with any other company must be obtained in advance from the Financial Services Commission. A financial holding company must report to the Financial Services Commission regarding certain events including:

 

when there is a change of its officers;

 

when there is a change of its largest shareholder;

 

when there is a change of principal shareholders of a bank holding company;

when the shareholding of the largest shareholder or a principal shareholder as prescribed under the Financial Holding Companies Act or a person who is in a special relationship with such largest or principal shareholder (as defined under the Presidential Decree of the Financial Holding Companies Act) changes by 1% or more of the total issued and outstanding voting shares of the financial holding company;

when there is a change of its name;

 

when there is a cause for dissolution; and

 

when it or its subsidiary ceases to control any of its respective direct and indirect subsidiaries by disposing of the shares of such direct and indirect subsidiaries.

Capital Adequacy

The Financial Holding Companies Act does not provide for a minimum paid-in capital of financial holding companies. All financial holding companies, however, are required to maintain a specified level of solvency. In addition, in its allocation of the net profit earned in a fiscal term, a financial holding company is required to set aside in its legal reserve an amount equal to at least 10% of the net income after tax each time it pays dividends on its net profits earned until its legal reserve reaches at least the aggregate amount of its paid-in capital.

A financial holding company controlling banks or other financial institutions conducting banking business as prescribed in the Financial Holding Company Act (hereinafter, the “bank holding company”) is required to maintain a minimum consolidated equity capital ratio of 8.0%. “Consolidated equity capital ratio” is defined as the ratio of equity capital as a percentage of risk-weighted assets on a consolidated basis, determined in accordance with the Financial Services Commission requirements that have been formulated based on the Bank of International Settlements standards. “Equity capital,” as applicable to bank holding companies, is defined as the sum of Tier I capital, Tier II capital, and Tier III capital less any deductible items, each as defined under the Regulation on the Supervision of Financial Holding Companies. “Risk-weighted assets” is defined as the sum of credit risk-weighted assets and market risk-weighted assets.

For regulatory reporting purposes, we maintain allowances for credit losses on the following loan classifications that classify corporate and retail loans as required by the Financial Services Commission. In making these classifications, we take into account a number of factors, including the financial position, profitability and transaction history of the borrower, the value of any collateral or guarantee taken as security for the extension of credit, probability of default and loss amount in the event of default. This classification method, and our related provisioning policy, is intended to reflect the borrower’s capacity to repay. To the extent there is any conflict between the Financial Services Commission guidelines and our internal analysis in such classifications, we adopt whichever is more conservative.

The following table sets forth loan classifications according to the guidelines of the Financial Services Commission.

 

Loan Classification

  

Loan Characteristics

Normal

  Loans made to customers whose financial position, future cash flows and nature of business are deemed financially sound. No problems in recoverability are expected.

Precautionary

  Loans made to customers whose financial position, future cash flows and nature of business show potential weakness, although there is no immediate risk of nonrepayment.

Substandard

  Loans made to customers whose adverse financial position, future cash flows and nature of business have a direct effect on the repayment of the loan.

Doubtful

  Loans made to customers whose financial position, future cash flows and nature of business are so weak that significant risk exists in the recoverability of the loan, to the extent the outstanding amount exceeds any collateral pledged.

Estimated loss

  Loans where write-off is unavoidable.

In accordance with the Regulations for the Supervision of Financial Institutions, we establish regulatory reserve for loan loss in the amount of the difference between allowance for credit losses as calculated pursuant to

our provisioning policy in accordance with IFRS and allowance for credit losses based on the loan classifications set forth above as required by the Financial Services Commission. In determining consolidated equity capital ratio, we deduct regulatory reserve for loan loss from equity capital.

Liquidity

All financial holding companies are required to match the maturities of their assets to those of liabilities in accordance with the Financial Holding Companies Act in order to ensure liquidity. Financial holding companies are required to submit quarterly reports regarding their liquidity to the Financial Supervisory Service and must:

 

maintain a Won liquidity ratio (defined as Won assets due within one month, including marketable securities, divided by Won liabilities due within three months) of not less than 100%;

 

maintain a foreign currency liquidity ratio (defined as foreign currency liquid assets due within three months divided by foreign currency liabilities due within three months) of not less than 80% except for financial holding companies with a foreign currency liability to total assets ratio of less than 1%;

 

maintain a ratio of foreign currency liquid assets due within seven days less foreign currency liabilities due within seven days divided by total foreign currency assets of not less than 0%, except for financial holding companies with a foreign currency liability to total assets ratio of less than 1%; and

 

maintain a ratio of foreign currency liquid assets due within a month less foreign currency liabilities due within a month divided by total foreign currency assets of not less than negative 10% except for financial holding companies with a foreign currency liability to total assets ratio of less than 1%.

Financial Exposure to Any Single Customer and Major Shareholders

Subject to certain exceptions, the total sum of credit (as defined in the Presidential Decree of the Financial Holding Companies Act, the Bank Act, the Presidential Decree of the Financial Investment Services and Capital Markets Act, the Insurance Act, the Mutual Savings Bank Act and the Specialized Credit Financial Business Act, respectively) of a financial holding company and its direct and indirect subsidiaries which are banks, merchant banks or securities companies (“Financial Holding Company Total Credit”) extended to a single group of companies that belong to the same conglomerate as defined in the Monopoly Regulations and Fair Trade Act will not be permitted to exceed 25% of the Net Total Equity Capital.

“Net Total Equity Capital”for the purpose of the calculation of financial exposure to any single customer and Major Shareholder (as defined below) as applicable to us and our subsidiaries is defined under the Presidential Decree of the Financial Holding Companies Act as

(a) the sum of:

(a)the sum of:

(i) in the case of a financial holding company, the shareholders’ equity as defined under Article 24-3, Section 7(2) of the Presidential Decree of the Financial Holding Companies Act, which represents the difference between the total assets less total liabilities on the balance sheet as of the end of the most recent quarter;

(i)in the case of a financial holding company, the shareholders’ equity as defined under Article 24-3, Section 7(2) of the Presidential Decree of the Financial Holding Companies Act, which represents the difference between the total assets less total liabilities on the balance sheet as of the end of the most recent quarter;

(ii) in the case of a bank, the shareholders’ equity as defined under Article 2, Section 1(5) of the Bank Act, which represents the sum of Tier I and Tier II capital amounts determined according to the standards set by the BIS;

(ii)in the case of a bank, the shareholders’ equity as defined under Article 2, Section 1(5) of the Bank Act, which represents the sum of Tier I and Tier II capital amounts determined according to the standards set by the BIS;

(iii) in the case of a financial investment company, the shareholders’ equity as defined under Article 37, Section 3 of the Presidential Decree of the Financial Investment Services and Capital Markets Act, which represents the total shareholders’ equity as adjusted as determined by the Financial Services Commission, such as the amount of increase or decrease in paid-in capital after the end of the most recent fiscal year;

(iii)in the case of a merchant bank, the capital amount as defined in Article 2, Section (1) of the Financial Investment Services and Capital Markets Act;

(iv) in the case of an insurance company, the shareholders’ equity as defined under Article 2, Section 15 of the Insurance Act, which represents the sum of items designated by the Presidential Decree, such as paid-in-capital, capital surplus, earned surplus and any equivalent items, less the value of good will and other equivalent items;

(iv)in the case of a financial investment company, the shareholders’ equity as defined under Article 37, Section 3 of the Presidential Decree of the Financial Investment Services and Capital Markets Act, which represents the total shareholders’ equity as adjusted as determined by the Financial Services Commission, such as the amount of increase or decrease in paid-in capital after the end of the most recent fiscal year;

(v)in the case of an insurance company, the shareholders’ equity as defined under Article 2, Section 15 of the Insurance Act, which represents the sum of items designated by the Presidential Decree, such as paid-in-capital, capital surplus, earned surplus and any equivalent items, less the value of good will and other equivalent items;

(vi)in the case of a mutual savings bank, the shareholders’ equity as defined under Article 2, Section 4 of the Mutual Savings Bank Act, which represents the sum of Tier I and Tier II capital amounts determined in accordance with the standards set by the Bank for International Settlements; and

(v) in the case of a mutual savings bank, the shareholders’ equity as defined under Article 2, Section 4 of the Mutual Savings Bank Act, which represents the sum of Tier I and Tier II capital amounts determined in accordance with the standards set by the Bank for International Settlements; and

(vii)in the case of a credit card company or a specialty credit provider, the shareholders’ equity as defined under Article 2, Section 19 of the Specialized Credit Financial Business Act, which represents the sum of the items designated by the Presidential Decree, such as paid-in-capital, capital surplus, earned surplus and any equivalent items;

(vi) in the case of a credit card company or a specialty credit provider, the shareholders’ equity as defined under Article 2, Section 19 of the Specialized Credit Financial Business Act, which represents the sum of the items designated by the Presidential Decree, such as paid-in-capital, capital surplus, earned surplus and any equivalent items;

(b)less the sum of:

(b) less the sum of:

(i)the amount of shares in direct and indirect subsidiaries held by the financial holding company;

(i) the amount of shares in direct and indirect subsidiaries held by the financial holding company;

(ii)the amount of shares in the direct and indirect subsidiaries that are cross-held by such subsidiaries; and

(ii) the amount of shares in the direct and indirect subsidiaries that are cross-held by such subsidiaries; and

(iii) the amount of shares in the financial holding company held by its direct and indirect subsidiaries.

(iii)the amount of shares in the financial holding company held by its direct and indirect subsidiaries.

The Financial Holding Company Total Credit to a single individual or legal entity may not exceed 20% of the Net Total Equity Capital.

Furthermore, the total sum of credits (as defined under the Financial Holding Companies Act, the Banking Act and the Financial Investment Services and Capital Markets Act, respectively) of a bank holding company and its direct and indirect subsidiaries (“Bank Holding Company Total Credit”) extended to a “Major Shareholder” (together with the persons who have special relationship with such Major Shareholder) (as defined below) generally may not exceed the smaller of (x) 25% of the Net Total Equity Capital and (y) the amount of the equity capital of the financial holding company multiplied by the shareholding ratio of such Major Shareholder, subject to certain exceptions.

“Major Shareholder”is defined under the Financial Holding Companies Act as follows:

(a) a shareholder holding (together with persons who have a special relationship with such shareholder as defined in the Presidential Decree of the Financial Holding Companies Act) in excess of 10% (or in the case of a financial holding company controlling regional banks only, 15%) in the aggregate of the financial holding company’s total issued and outstanding voting shares; or

(b) a shareholder holding (together with persons who have a special relationship with such shareholder as defined in the Presidential Decree of the Financial Holding Companies Act) more than 4% in the aggregate of the total issued and outstanding voting shares of the financial holding company controlling national banks (other than a financial holding company controlling regional banks only), excluding shares related to the shareholding restrictions on non-financial business group companies as described below, where such shareholder is the largest shareholder or has actual control over the major business affairs of the financial holding company through, for example, appointment and dismissal of the officers pursuant to the Presidential Decree of the Financial Holding Companies Act.

In addition, the total sum of the Bank Holding Company Total Credit extended to all of a bank holding company’s Major Shareholder may not exceed 25% of the Net Total Equity Capital. Furthermore, the bank holding company and its direct and indirect subsidiaries that intend to extend the Bank Holding Company Total Credit to the bank holding company’s Major Shareholder not less than the lesser of (i) the amount equivalent to 0.1% of the Net Total Equity Capital or (ii) ₩5W5 billion, with respect to a single transaction, must obtain prior unanimous board resolutions and then, immediately after the completion of the transaction, must file a report with the Financial Services Commission and publicly disclose the filing of such report (for example, through a website).

Restrictions on Transactions Among Direct and Indirect Subsidiaries and Financial Holding Company

Generally, a direct or indirect subsidiary of a financial holding company may not extend credit to the financial holding company which directly or indirectly controls such subsidiary. In addition, a direct or indirect subsidiary of a financial holding company may not extend credit to any other single direct or indirect subsidiary of the financial holding company in excess of 10% of its stockholders’ equity and to any other direct and indirect

subsidiaries of the financial holding company in excess of 20% of its stockholders’ equity in the aggregate. The direct or indirect subsidiaries of a financial holding company must obtain an appropriate level of collateral for the credits extended to the other direct and indirect subsidiaries unless otherwise approved by the Financial Services Commission. The appropriate level of collateral for each type of such collateral is as follows:

(i) For deposits and installment savings, obligations of the Korean government or the Bank of Korea, obligations guaranteed by the Korean government or the Bank of Korea, obligations secured by securities issued or guaranteed by the Korean government or the Bank of Korea: 100% of the amount of the credit extended;

(i)For deposits and installment savings, obligations of the Korean government or the Bank of Korea, obligations guaranteed by the Korean government or the Bank of Korea, obligations secured by securities issued or guaranteed by the Korean government or the Bank of Korea: 100% of the amount of the credit extended;

(ii) (a) For obligations of local governments under the Local Autonomy Act, local public enterprises under the Local Public Enterprises Act, and investment institutions and other quasi-investment institutions under the Basic Act on the Management of Government-Invested Institution (hereinafter, the “public institutions and others”); (b) obligations guaranteed by the public institutions and others; and (c) obligations secured by the securities issued or guaranteed by public institutions and others: 110% of the amount of the credit extended; and

(ii)(a) For obligations of local governments under the Local Autonomy Act, local public enterprises under the Local Public Enterprises Act, and investment institutions and other quasi-investment institutions under the Basic Act on the Management of Government-Invested Institution (hereinafter, the “public institutions and others”); (b) obligations guaranteed by the public institutions and others; and (c) obligations secured by the securities issued or guaranteed by public institutions and others: 110% of the amount of the credit extended; and

(iii) For any property other than those set forth in the above (i) and (ii): 130% of the amount of the credit extended.

(iii)For any property other than those set forth in the above (i) and (ii): 130% of the amount of the credit extended.

Subject to certain exceptions, a direct or indirect subsidiary of a financial holding company is prohibited from owning the shares of any other direct or indirect subsidiaries (other than those directly controlled by the direct and indirect subsidiaries in question) in common control by the financial holding company. However, a direct or indirect subsidiary of a financial holding company may invest as a limited partner in a private equity

fund that is a direct or indirect subsidiary of the same financial holding company. The transfer of certain assets subject to or below the precautionary criteria between the financial holding company and its direct or indirect subsidiary or between the direct and indirect subsidiaries of a financial holding company is prohibited except for (i) the transfer to an asset-backed securitization company, typically a special purpose entity, or the entrustment with a trust company, under the Asset-Backed Securitization Act, (ii) the transfer to a mortgage-backed securitization company under the Mortgage-Backed Securitization Company Act, (iii) the transfer or in-kind contribution to a corporate restructuring vehicle under the Corporate Restructuring Investment Company Act or (iv) the acquisition by a corporate restructuring company under the Industrial Development Act.

Disclosure of Management Performance

For the purpose of protecting the depositors and investors in the subsidiaries of the financial holding companies, the Financial Services Commission requires financial holding companies to disclose certain material matters including (i) financial condition and profit and loss of the financial holding company and its direct and indirect subsidiaries, (ii) how capital was raised by the financial holding company and its direct and indirect subsidiaries and how such capital was used, (iii) any sanctions levied on the financial holding company and its direct and indirect subsidiaries under the Financial Holding Companies Act or any corrective measures or sanctions under the Law on Improvement of Structure of Financial Industry or (iv) occurrence of any non-performing assets or financial incident which may have a material adverse effect.

Restrictions on Shareholdings in Other Companies

Subject to certain exceptions, a bank holding company may not own more than 5% of the total issued and outstanding shares of another company (other than its direct and indirect subsidiaries). If the financial holding company owns shares of another company (other than its direct and indirect subsidiaries) which is not a finance-related company, the financial holding company is required to exercise its voting rights in the same manner and same proportion as the other shareholders of the company exercise their voting rights in favor of or against any resolutions under consideration at the shareholders’ meeting of the company.

Restrictions on Shareholdings by Direct and Indirect Subsidiaries

Generally, a direct subsidiary of a financial holding company is prohibited from controlling any other company;providedthat a direct subsidiary of a financial holding company may control (as an indirect subsidiary

of the financial holding company): (i) subsidiaries in foreign jurisdiction which are engaged in a financial business, (ii) certain financial institutions which are engaged in the business that the direct subsidiary may conduct without any licenses or permits, (iii) certain financial institutions whose business is related to the business of the direct subsidiary as prescribed under the Presidential Decree of the Financial Holding Companies Act (for example, the companies which a bank subsidiary may control are limited to credit information companies, credit card companies, trust business companies, securities investment management companies, investment advisory companies, futures business companies, and asset management companies), (iv) certain financial institutions whose business is related to financial business as prescribed by the regulations of the Ministry of Strategy and Finance, and (v) certain companies which are not financial institutions but whose business is related to the financial business of the financial holding company as prescribed by the Presidential Decree of the Financial Holding Companies Act (e.g. finance-related research company, finance-related information technology company, etc.). Acquisition by the direct subsidiaries of such indirect subsidiaries requires a prior permission from the Financial Services Commission or a report to be submitted to the Financial Services Commission, depending on the types of the indirect subsidiaries and the amount of total assets of the indirect subsidiaries.

An indirect subsidiary of a financial holding company is prohibited from controlling any other company, provided, however, that in the case where a company held control over another company at the time such company initially became an indirect subsidiary of a financial holding company, such indirect subsidiary shall be required to dispose of its interest in such other company within two years after becoming an indirect subsidiary of a financial holding company.

A subsidiary of a financial holding company may invest in a special purpose company as its largest shareholder for purposes of making investments under the Act on Private Investment in Social Infrastructure without being deemed as controlling such special purpose company.

In addition, a private equity fund established in accordance with the Financial Investment Services and Capital Markets Act is not considered to be a subsidiary of a financial holding company even if the financial holding company is the largest investor in the private equity fund unless the financial holding company is the asset management company for the private equity fund.

Restrictions on Transactions Between a Financial Holding Company and its Major Shareholder

A bank holding company and its direct and indirect subsidiaries are prohibited from acquiring (including acquisition by a trust account of its subsidiary bank) shares issued by such bank holding company’s Major Shareholder in excess of 1% of the Net Total Equity Capital. In addition, the financial holding company and its direct and indirect subsidiaries which intend to acquire shares issued by such Major Shareholder not less than the lesser of (i) the amount equivalent to 0.1% of the Equity Capital or (ii) ₩5W5 billion, with respect to a single transaction, must obtain prior unanimous board resolutions and then, immediately after the acquisition, must file a report with the Financial Services Commission and publicly disclose the filing of such report (for example, through a website).

Restrictions on Financial Holding Company Ownership

Under the Financial Holding Companies Act, foreign financial institutions are permitted to establish financial holding companies in Korea. Pursuant to the Presidential Decree of the Financial Holding Companies Act, a foreign financial institution can control a financial holding company if, subject to satisfying certain other conditions, it, together with its specially-related persons, holds 100% of the total shares in the financial holding company.

In addition, any single shareholder and persons who stand in a special relationship with such shareholder (as defined under the Presidential Decree to the Financial Holding Companies Act) may acquire beneficial ownership of up to 10% of the total issued and outstanding shares with voting rights of a financial holding company controlling national banks (or 15% in the case of a financial holding company controlling regional banks only). The Government and the Korea Deposit Insurance Corporation are not subject to such a ceiling.

However, “non-financial business group companies” (as defined below) may not acquire beneficial ownership of shares of a bank holding company in excess of 9%4% of such financial holding company’s outstanding voting shares, provided that such non-financial business group companies may acquire beneficial ownership of up to 10% of such financial holding company’s outstanding voting shares with the approval of the Financial Services Commission under the condition that such non-financial business group companies will not exercise voting rights in respect of such shares in excess of the 9%4% limit. In addition, any person (whether a Korean national or a foreigner), with the exception of non-financial business group companies described above, may also acquire in excess of 10% of total voting shares issued and outstanding of a financial holding company which controls national bank, provided that an approval from the Financial Services Commission is obtained in instances where the total holding exceeds 10% (or 15% in the case of a financial holding company controlling regional banks only), 25% or 33% of the total voting shares issued and outstanding of such bank holding company. Also, in the event a person (whether a Korean national or a foreigner, but excluding persons prescribed under the Presidential Decree to the Financial Holding Companies Act) (i) acquires in excess of 4% of the total voting shares issued and outstanding of any financial holding company (other than a financial holding company controlling regional banks only), (ii) becomes the largest shareholder of such financial holding company in which such person acquired in excess of 4% of the total voting shares issued and outstanding, or (iii) has its shareholding in such financial holding company, in which it had acquired in excess of 4% of the total voting shares issued and outstanding shares, changed by not less than 1% of the total voting share issued and outstanding of such financial holding company, a report as prescribed by the Presidential Decree to the Financial Holding Companies Act shall be filed with the Financial Services Commission.

“Non-financial business group companies”are defined under the Financial Holding Companies Act as the companies, which include:

(i)

(i)any same shareholder group with aggregate net assets of all non-financial business companies belonging to such group of not less than 25% of the aggregate net assets of all members of such group;

(ii)any same shareholder group with aggregate assets of all non-financial business companies belonging to such group of not less thanW2 trillion;

(ii) any same shareholder group with aggregate assets of all non-financial business companies belonging to such group of not less than ₩2 trillion;
(iii)any mutual fund in which a same shareholder group identified in item (i) or (ii) above holds more than 4% of the total shares issued and outstanding of such mutual fund;

(iv)any private equity fund (x) which has a partner with limited liability that falls under item (i), (ii) or (iii) above and holds equity equivalent to 10% or greater of the total amount invested by the private equity fund, (y) which has a partner with unlimited liability that falls under item (i), (ii) or (iii) above or (z) whose affiliates belonging to an enterprise group subject to limitation on mutual investment hold in aggregate equity equivalent to 30% or greater of the total amount invested by such private equity fund; or

(iii) any mutual fund in which a same shareholder group identified in (i) or (ii) above holds more than 9% of the total shares issued and outstanding of such mutual fund.

(v)any investment purpose company in which a private equity fund that falls under item (iv) above acquires and holds no less than 4% of such company’s shares or equity or exercises de-facto influence on such company’s significant managerial matters.

Financial Investment Services and Capital Markets Act

General

The Financial Investment Services and Capital Markets Act categorizes capital markets-related business into six different functions, as follows:

 

dealing (trading and underwriting of “financial investment products” (as defined below));

 

brokerage (brokerage of financial investment products);

 

collective investment (establishment of collective investment schemes and the management thereof);

 

investment advice;

 

discretionary investment management; and

 

trusts (together with the five business set forth above, the “Financial Investment Businesses”).

Accordingly, all financial business relating to financial investment products are reclassified as one or more of the Financial Investment Businesses described above, and financial institutions are subject to the regulations applicable to their relevant Financial Investment Businesses, irrespective of the type of the financial institution it is. For example, under the Financial Investment Services and Capital Markets Act, derivative businesses conducted by securities companies and future companies will be subject to the same regulations under the Financial Investment Services and Capital Markets Act, at least in principle.

The banking business and insurance business are not subject to the Financial Investment Services and Capital Markets Act and will continue to be regulated under separate laws; provided, however, that they may

become subject to the Financial Investment Services and Capital Markets Act if their activities involve any financial investment businesses requiring a license based on the Financial Investment Services and Capital Markets Act.

Comprehensive Definition of Financial Investment Products

In an effort to encompass the various types of securities and derivative products available in the capital markets, the Financial Investment Services and Capital Markets Act sets forth a comprehensive term “financial investment products,” defined to mean all financial products with a risk of loss in the invested amount (in contrast to “deposits,” which are not financial investment products for which the invested amount is protected or preserved). Financial investment products are classified into two major categories: (i) “securities” (relating to financial investment products where the risk of loss is limited to the invested amount) and (ii) “derivatives” (relating to financial investment products where the risk of loss may exceed the invested amount). As a result of the general and open-ended manner in which financial investment products are defined, any future financial product could potentially fall under the definition of financial investment products, which would enable Financial

Investment Companies (as defined below) to handle a broader range of financial products. Under the Financial Investment Services and Capital Markets Act, securities companies, asset management companies, futures companies and other entities engaging in any Financial Investment Business are classified as “Financial Investment Companies.”

License System

Financial Investment Companies are able to choose what Financial Investment Business to engage in (through the “check the box” method set forth in the relevant license application), by specifying the desired (i) Financial Investment Business, (ii) financial investment product and (iii) target customers to which financial investment products may be sold (namely, general investors or professional investors). Licenses will be issued under the specific business sub-categories described above. For example, it would be possible for a Financial Investment Company to obtain a license to engage in the Financial Investment Business of (i) dealing (ii) over the counter derivatives products (iii) only with professional investors.

Expanded Business Scope of Financial Investment Companies

Under the previous regulatory regime in Korea, it was difficult for a financial institution to explore a new line of business or expand upon its existing line of business. For example, a financial institution licensed as a securities company generally could not engage in the asset management business. In contrast, under the Financial Investment Services and Capital Markets Act, pursuant to the integration of its current business involving financial investment products into a single Financial Investment Business, a licensed Financial Investment Company is permitted to engage in all types of Financial Investment Businesses, subject to compliance with the relevant regulations, for example, maintaining an adequate “Chinese Wall,” to the extent required. As to incidental businesses (i.e., a financial related business which is not a Financial Investment Business), the Financial Investment Services and Capital Markets Act generally allows a Financial Investment Company to freely engage in such incidental businesses by shifting away from the previous system of permitting only the listed activities towards a more comprehensive system. In addition, a Financial Investment Company is permitted (i) to outsource marketing activities by contracting with “introducing brokers” that are individuals but not employees of the Financial Investment Company, (ii) to engage in foreign exchange business related to their Financial Investment Business and (iii) to participate in the settlement network, pursuant to an agreement among the settlement network participants.

Improvement in Investor Protection Mechanism

While the Financial Investment Services and Capital Markets Act broadens the scope of financial businesses in which financial institutions are permitted to engage, a more rigorous investor-protection mechanism is imposed upon Financial Investment Companies dealing in financial investment products. The Financial Investment Services and Capital Markets Act makes a distinction between general investors and sophisticated

investors and provides new or enhanced protections to general investors. For instance, the Financial Investment Services and Capital Markets Act expressly provides for strict know-your-customer rules for general investors and imposes an obligation on Financial Investment Companies that they should market financial investment products suitable to each general investor considering his or her personal attributes, including investment objective, net worth, and investment experience. Under the Financial Investment Services and Capital Markets Act, a Financial Investment Company can be held liable if a general investor proves (i) damages or losses relating to such general investor’s investment in financial investment products solicited by such Financial Investment Company and (ii) absence of explanation, false explanation, or omission of material fact (without having to prove fault or causation). In case there are any conflicts of interest between the Financial Investment Companies and investors, the Financial Investment Services and Capital Markets Act expressly requires (i) disclosure of any conflict of interest to investors and (ii) mitigation of conflicts of interest to a comfortable level or abstention from the relevant transaction.

Other Regulatory Changes Related to Securities and Investments

The Financial Investment Services and Capital Markets Act brought changes to various rules in securities regulations including those relating to public disclosure, insider trading and proxy contests, which had previously been governed by the Securities and Exchange Act. For example, the 5% and 10% reporting obligations under the Securities and Exchange Act have become more stringent under the Financial Investment Services and Capital Markets Act. For instance, the numbers of events requiring an investor to update its 5% report have increased under the Financial Investment Services and Capital Markets Act. Previously, only a change in the shareholding of 1% or more or in the purpose of shareholding (such as an intention to influence management) could trigger the obligation to update the 5% report. The Government has issued detailed regulations stipulating additional events requiring updates to 5% reports, such as the change in the type of holding and change in any major aspect of the relevant contract. As for the 10% report filing obligation, the initial filing is expected to be required to be made within five business days of the date of the event triggering the 10% reporting obligation, compared to 10 calendar days under the previous law. The due date for reporting a subsequent change after the initial 10% report filing has been reduced from the 10th day of the first month immediately following the month in which such change took place to five business days of the date of such change. Under the previous law, there had been a limitation on the type of investment vehicles that could be used in a collective investment scheme (namely, to trusts and corporations), the type of funds that could be used for collective investments, and the types of assets and investment securities a fund could invest in. However, the Financial Investment Services and Capital Markets Act significantly liberalizes these restrictions, permitting all legal entities, including limited liability companies or partnerships, to be used for the purpose of collective investments, allowing the formation of fund complexes and permitting investment funds to invest in a wide variety of different assets and investment instruments.

Principal Regulations Applicable to Banks

General

The banking system in Korea is governed by the Banking Act of 1950, as amended (the “Banking Act”) and the Bank of Korea Act of 1950, as amended (the “Bank of Korea Act”). In addition, Korean banks are subject to the regulations and supervision of the Bank of Korea, the Bank of Korea’s Monetary Policy Committee, the Financial Services Commission and its executive body, the Financial Supervisory Service.

The Bank of Korea, established in 1950 under the Bank of Korea Act, performs the customary functions of a central bank. It seeks to contribute to the sound development of the national economy by price stabilization through establishing and implementing efficient monetary and credit policies. The Bank of Korea acts under instructions of the Monetary Policy Committee, the supreme policy-making body of the Bank of Korea.

Under the Bank of Korea Act, the Monetary Policy Committee’s primary responsibilities are to formulate monetary and credit policies and to determine the operations, management and administration of the Bank of Korea. The Financial Services Commission, established in 1998, regulates commercial banks pursuant to the Banking Act, including establishing guidelines on capital adequacy of commercial banks, and promulgates

regulations relating to supervision of banks. Furthermore, pursuant to the Amendment to the Government Organization Act and the Banking Act in 1999, the Financial Services Commission, instead of the Ministry of Strategy and Finance, now regulates market entry into the banking business.

The Financial Supervisory Service is subject to the instructions and directives of the Financial Services Commission and carries out supervision and examination of commercial banks. In particular, the Financial Supervisory Service sets requirements both for the prudent control of liquidity and for capital adequacy and establishes reporting requirements pursuant to the authority delegated to it under the Financial Services Commission regulations, pursuant to which banks are required to submit annual reports on financial performance and shareholdings, regular reports on management strategy and non-performing loans, including write-offs, and management of problem companies and plans for the settlement of bad loans.

Under the Banking Act, approval to commence a commercial banking business or a long-term financing business must be obtained from the Financial Services Commission. Commercial banking business is defined as the lending of funds acquired predominantly from the acceptance of deposits for a period not exceeding one year or, subject to the limitation established by the Financial Services Commission, for a period between one year and three years. Long-term financing business is defined as the lending, for periods in excess of one year, of funds acquired predominantly from paid-in capital, reserves or other retained earnings, the acceptance of deposits with maturities of at least one year, or the issuance of bonds or other securities. A bank wishing to enter any business other than commercial banking and long-term financing businesses, such as the trust business, must obtain approval from the Financial Services Commission. Approval to merge with any other banking institution, to liquidate, to close a banking business or to transfer all or a part of a business must also be obtained from the Financial Services Commission.

If the Korean government deems a bank’s financial condition to be unsound or if a bank fails to meet the applicable capital adequacy ratio set forth under Korean law, the government may order:

 

admonition, warnings or reprimands with respect to our officers and employees;

capital increases or reductions;

 

suspension of officers from performing their duties and appointment of custodians;

 

stock cancellations or consolidations;

 

transfers of a part or all of business;

 

sale of assets;

 

closures of subsidiaries or branch offices;

offices or downsizing of offices / workforce.

 

mergers or becoming a subsidiary under the Financial Holding Companies Act of a financial holding company;

 

acquisition of a bank by a third party;

 

suspensions of a part or all of business operation; or

and

 

assignments of contractual rights and obligations relating to financial transactions.

Capital Adequacy

The Banking Act requires nationwide banks to maintain a minimum paid-in capital of ₩100W100 billion and regional banks to maintain a minimum paid-in capital of ₩25W25 billion.

In addition to minimum capital requirements, all banks including foreign bank branches in Korea are required to maintain a prescribed solvency position. A bank must also set aside as its legal reserve an amount equal to at least 10% of its net profits after tax each time it pays dividends on net profits earned until such time when the reserve equals the amount of its total paid-in capital.

Under the Banking Act, the capital of a bank is divided into two categories: Tier I and Tier II capital. Tier I capital (core capital) consists of stockholders’(i) Tier I common equity capital including paid-in capital, capital surplus and retained earnings related to common equity and equity representing new types of equity securities deemedaccumulated other comprehensive gains and losses, and (ii) other Tier I capital, including paid-in capital and capital surplus related to be functionally equivalenthybrid Tier I capital instruments that, among other things, qualify as contingent capital and are subordinated to capital which are designated by the Financial Services Commission.subordinated debt. Tier II capital (supplementary capital) consists of revaluation reserves, gain on

valuation of investment in securities, allowance for bad debts set aside for loans classified as “normal” or “precautionary,” perpetual subordinated debt, cumulative preferred shares, redeemable preferred shares (with a right to redeem after the fifth anniversary of the date of issuance) and certain other subordinated debt.

All banks must meet standards regarding minimum ratios of Tier I and Tier II capital (less any capital deductions) to risk-weighted assets, determined in accordance with the Financial Services Commission requirements that have been formulated based on the Bank for International Settlement (“BIS”)BIS Standards. These standards were adopted and became effective in 1996. Under these regulations, all domestic banks and foreign bank branches were required to meet the minimum ratio of Tier I and Tier II capital (less any capital deductions) to risk-weighted assets of 8%. In July and September 2013, the Financial Services Commission promulgated amended regulations implementing Basel III in Korea, pursuant to which Korean banks and bank holding companies are required to maintain a minimum ratio of Tier I common equity capital to risk-weighted assets of 3.5% and Tier I capital to risk-weighted assets of 4.5% from December 1, 2013, which minimum ratios were increased to 4.0% and 5.5%, respectively, from January 1, 2014 and increased further to 4.5% and 6.0%, respectively, from January 1, 2015. Such requirements are in addition to the pre-existing requirement of a minimum ratio of Tier I and Tier II capital (less any capital deductions) to risk-weighted assets of 8.0%, which remains unchanged. The amended regulations also contemplate an additional capital conservation buffer of 0.625% starting in 2016, with such buffer to increase in stages to 2.5% by 2019.

Under the Regulation on the Supervision of the Banking Business and the Detailed Regulations promulgated thereunder, Korean banks apply the following risk-weight ratios in respect of their home mortgage loans:

(1) for those banks adopting a standardized approach for calculating credit risk capital requirements, the risk-weight ratio of 35% (if the loan is fully secured by a first ranking mortgage) and 50% (in the case of high-risk home mortgage loans); and

(2) for those banks adopting an internal ratings-based approach for calculating credit risk capital requirements, a risk-weight ratio calculated with reference to the probability of default, loss given default and exposure at default, each as defined in the Detailed Regulations on the Supervision of the Banking Business.

In Korea, Basel II, a convention entered into by the Basel committee in 2004 for the purpose of improving risk management and increasing capital adequacy of banks, was implemented beginning in 2008. Pursuant to Basel II, operational risk, such as inadequate procedure, loss risk by employees, internal system, occurrence of unexpected event, as well as credit risk and market risk, is taken into account in calculating the risk-weighted assets, in addition to maintaining the capital adequacy ratio of 8% for banks. Under Basel II, the capital requirements for credit risk can be calculated by the internal rating based (IRB) approach or the standardized approach.

Under the standardized approach, a home mortgage loan fully secured by a residential property, which is or will be occupied by a borrower, is risk-weighted at 35%.

Under the Regulation on the Supervision of the Banking Business, banks generally must maintain allowances for credit losses in respect of their outstanding loans and other credits (including confirmed guarantees and acceptances and trust account loans) in an aggregate amount covering not less than:

 

0.85% of normal credits (or 0.9% in the case of normal credits comprising loans to certain industries including construction, retail and wholesale sales, accommodations, restaurant, real estate and lease, and 1.0% in the case of normal credits comprising loans to individuals and households, 2.5% in the case of normal credits comprising card loan assets and revolving assets and 1.1% in the case of normal credits comprising other card assets in the case ofsuch as claims arising from the use of a credit card, a debit card or a prepaid card (“other card assets”));

 

7% of precautionary credits (or 10% in the case of precautionary credits comprising loans to individuals and households, 50% in the case of precautionary credits comprising card loan assets and revolving assets and 40% in the case of other card assets in the case of card assets);

 

20% of substandard credits (or 65%10% in the case of substandard credits comprising assets for which a bank has the right to receive repayment in preference (“assets subject to preferential repayment”) under

the Corporate Restructuring Promotion Act or the Debtor Rehabilitation and Bankruptcy Act, 65% in the case of substandard credits comprising card loan assets and revolving assets and 60% in the case of substandard credits comprising other card assets);

50% of doubtful credits (or 25% in the case of other card assets in the case of card assets);

50% of doubtful credits (orcomprising assets subject to preferential repayment, 55% in the case of doubtful credits comprising loans to individuals and households and 75% in the case of doubtful credits comprising other card assets); and

 

100% of estimated loss credits.

credits (or 50% in the case of estimated loss credits comprising assets subject to preferential repayment).

Furthermore, under the Regulation on the Supervision of the Banking Business, banks must maintain allowances for credit losses in respect of their confirmed guarantees (including confirmed acceptances) and outstanding non-used credit lines as of the settlement date in an aggregate amount calculated at the same rates applicable to normal, precautionary, substandard and doubtful credits comprising their outstanding loans and other credits as set forth above.

Liquidity

All banks are required to match the maturities of their assets and liabilities in accordance with the Banking Act in order to ensure adequate liquidity. Banks may not invest in excess of an amount exceeding 60%100% of their Tier I and Tier II capital (less any capital deductions) in stocks and other securities with a period remaining to maturity of over three years. However, this restriction does not apply to government bonds or to Monetary Stabilization Bonds issued by the Bank of Korea.

The Financial Services Commission requires each Korean bank to maintain a Won liquidity ratio (defined as Won assets due within one month, including marketable securities, divided by Won liabilities due within one month) of not less than 100% and to make monthly reports to the Financial Supervisory Service. The Financial Services Commission also requires each Korean bank to (1) maintain a liquidity coverage ratio of 80% or higher from January 1, 2015 until December 31, 2015 with such minimum liquidity coverage ratio to increase in increments of 5% per year to 100% by 2019, by holding a stock of highly-liquid assets with a value equal to or greater than such bank’s total net cash outflows over a month period, subject to certain exceptions, (2) maintain a foreign-currency liquidity ratio due within three months (defined as foreign-currency liquid assets due within three months divided by foreign-currency liabilities due within three months) of not less than 85%, (2)(3) maintain a ratio of foreign-currency liquid assets due within seven days (defined as foreign-currency liquid assets due within seven days less foreign-currency liabilities due within seven days, divided by total foreign-currency assets) of not less than negative 3% and (3), (4) maintain a ratio of foreign-currency liquid assets due within a month (defined as foreign-currency liquid assets due within a month less foreign currency liabilities due within a month, divided by total foreign-currency assets) of not less than negative 10%., and (5) submit monthly reports with respect to the maintenance of these ratios. The Financial Services Commission also requires each Korean bank to submit monthly reports with respect to its compliance with these ratios.

The Monetary Policy Committee is authorized to fix and alter minimum reserve requirements that banks must maintain against their deposit liabilities. The current minimum reserve ratio is 7.0% of average balances for Won-denominated demand deposits outstanding, 0.0% of average balances for Won-denominated employee asset establishment savings deposits, employee long-term savings deposits, employee house purchase savings deposits, long-term house purchase savings deposits, household long-term savings deposits and employee preferential savings deposits outstanding and 2.0% of average balances for Won-denominated time and savings deposits, mutual installments, housing installments and certificates of deposit outstanding. For foreign currency deposit liabilities, a 2.0% minimum reserve ratio is applied to savings deposits outstanding and a 7.0% minimum reserve ratio is applied to demand deposits, while a 1.0% minimum reserve ratio is applied for offshore accounts, immigrant accounts and resident accounts opened by foreign exchange banks.

Loan-to-Deposit Ratio

In 2009, the Financial Supervisory Service announced that it would introduce a new set of regulations on the loan-to-deposit ratio by amending the Regulation on the Supervision of the Banking Business (“RSBB”) upon its determination that the overall liquidity of banks in Korea had become unstable due to the ongoing increase in the loan-to-deposit ratio resulting from banks expanding their asset size too competitively by granting mortgages on houses and loans to small- and medium-sized enterprises over the last couple of years. The RSBB,Regulation on the Supervision of the Banking Business, which was amended as of August 18, 2010 and is scheduled to take effect frombecame effective on January 1, 2014, requires banks with Won-denominated loans of more than ₩2W2 trillion in value to maintain a ratio of Won-denominated loans to Won-denominated deposits lower than 1:1. In practice, however, the Financial Supervisory Service instructed relevant banks to comply with this newly enacted loan-to-deposit ratio by the end of June 2012. Shinhan Bank’s loan-to-deposit ratio as of December 31, 20122014 was 98%98.0%.

Financial Exposure to Any Single Customer and Major Shareholders

Under the Banking Act, the sum of material credit exposures by a bank, namely, the total sum of its credits to single individuals, legal entities or groups of companies belonging to the same enterprise groups as defined in the Monopoly Regulation and Fair Trade Act that exceed 10% of the sum of Tier I and Tier II capital (less any capital deductions), must not exceed five times the sum of Tier I and Tier II capital (less any capital deductions), subject to certain exceptions. Subject to certain exceptions, no bank is permitted to extend credit (including loans, guarantees, purchases of securities (only in the nature of a credit) and such other transactions which directly or indirectly create credit risk) in excess of 20% of the sum of Tier I and Tier II capital (less any capital

deductions) to a single individual or a legal entity, and no bank may grant credit in excess of 25% of the sum of Tier I and Tier II capital (less any capital deductions) to a single group of companies that belong to the same enterprise group as defined in the Monopoly Regulations and Fair Trade Act.

Under the Banking Act, certain restrictions apply to extending credits to a major shareholder. The definition of a “major shareholder” is as follows:

 

a shareholder holding (together with persons who have a special relationship with such shareholder as defined in the Presidential Decree of the Banking Act) in excess of 10% (or in the case of regional banks, 15%) in the aggregate of the bank’s total issued and outstanding voting shares; or

 

a shareholder holding (together with persons who have a special relationship with such shareholder as defined in the Presidential Decree of the Banking Act) more than 4% in the aggregate of the total issued and outstanding voting shares of a bank (other than a regional bank), where such shareholder is the largest shareholder or is able to actually control the major business affairs of the bank, for example, through appointment and dismissal of the chief executive officer or of the majority of the executives.

Under the Banking Act, banks are prohibited from extending credits in the amount greater than the lesser of (1) 25% of the sum of such bank’s Tier I and Tier II capital (less any capital deductions) and (2) the relevant major shareholder’s shareholding ratio multiplied by the sum of the bank’s Tier I and Tier II capital (less any capital deductions) to a major shareholder (together with persons who have special relationship with such major shareholder as defined in the Presidential Decree of the Banking Act). Also, no bank is allowed to grant credit to its major shareholders in the aggregate in excess of 25% of its Tier I and Tier II capital (less any capital deductions).

When managing the credit risk of banks, among the methods for providing credit support by banks, a loan agreement, a purchase agreement for asset-backed commercial papers, purchase of subordinate beneficiary certificates, and assumption of liability by providing warranty against default under asset-backed securitization are examples of creating financial exposure to banks.

Interest Rates

Korean banks remain dependent on the acceptance of deposits as their primary source of funds. Currently, there are no legal controls on interest rates on bank loans in Korea except for thea cap of 39%34.9% on the default interest rate under the Act on Lending Business.Business, which cap will remain effective until December 31, 2015.

Lending to Small- and Medium-sized Enterprises

When commercial banks (including Shinhan Bank) make Won-denominated loans to certain start-up, venture, innovative and other strategic small- and medium-sized enterprises specially designated by the Bank of Korea as “priority borrowers”, the Bank of Korea generally provides the underlying funding to these banks at concessionary rates for up to 50% of all such loans made to the priority borrowers subject to a monthly-adjusted limit prescribed by the Bank of Korea (currently ₩5W5 trillion)provided that if such loans to priority borrowers made by all commercial banks exceed the prescribed limit for a given month, the concessionary funding for the following month will be allocated to each commercial bank in proportion to such bank’s lending to priority borrowers two months prior to the time of such allocation, which has the effect that, if a particular bank lags other banks in making loans to priority borrowers, the amount of funding such bank can receive from the Bank of Korea at concessionary rates will be proportionately reduced.

Disclosure of Management Performance

For the purpose of enforcing mandatory disclosure of management performance so that the general public, especially depositors and stockholders, will be in a better position to monitor banks, the Financial Services Commission requires commercial banks to disclose certain matters as follows:

 

loans bearing no profit made to a single business group in an amount exceeding 10% of the sum of the bank’s Tier I and Tier II capital (less any capital deductions) as of the end of the previous month (where

 

loans bearing no profit made to a single business group in an amount exceeding 10% of the sum of the bank’s Tier I and Tier II capital (less any capital deductions) as of the end of the previous month (where the loan exposure to such borrower is calculated as the sum of substandard credits, doubtful credits and estimated loss credits) except where the loan exposure to a single business group is not more than ₩4W4 billion;

 

occurrence of any financial event involving embezzlement, malfeasance or misappropriation of funds the amount of which exceeds 1% of the sum of the bank’s Tier I and Tier II capital (less any capital deductions), unless the bank has lost or expects to lose not more than ₩1 billion as a result thereof, or the Governor of the Financial Supervisory Service has made a public announcement regarding such an occurrence; and

occurrence of any financial event involving embezzlement, malfeasance or misappropriation of funds, for which the damage amount is expected to exceedW1 billion, or the Governor of the Financial Supervisory Service has made a public announcement regarding such an occurrence; and

 

any loss due to court judgments or similar decisions in civil proceedings in an amount exceeding 1% of the sum of the bank’s Tier I and Tier II capital (less any capital deductions) as of the end of the previous month except where the loss is not more thanW1 billion.

any loss due to court judgments or similar decisions in civil proceedings in an amount exceeding 1% of the sum of the bank’s Tier I and Tier II capital (less any capital deductions) as of the end of the previous month except where the loss is not more than ₩1 billion.

Restrictions on Lending

According to the Banking Act, commercial banks are prohibited from making any of the following categories of loans:

 

loans made directly or indirectly on the pledge of a bank’s own shares (subject to certain exceptions with respect to financing for infrastructure projects);

 

loans made directly or indirectly to enable a natural or a legal person to buy the bank’s own shares; and

loans made to any of the bank’s officers or employees other than de minimis loans of up to (1) W20 million in the case of a general loan, (2) W50 million in the case of a general loan plus a housing loan, or (3) W60 million in the aggregate for general loans, housing loans and loans to pay damages arising from wrongful acts of employees in financial transactions.

Recent Regulations Relating to Retail Household Loans

The Financial Services Commission implemented a number of changes in recent years to the mechanisms by which a bank evaluates and report its retail household loan balances and has proposed implementing further changes. Due to a rapid increase in the number of loans secured by homes and other forms of housing, the Financial Services Commission and the Financial Supervisory Service implemented regulations designed to curtail extension of new or refinanced loans secured by housing, including the following:

as to loans secured by collateral of housing (including apartments) located nationwide, the loan-to-value ratio (the aggregate principal amount of loans secured by such collateral over the appraised value of the collateral) should not exceed 60%;

as to loans secured by collateral of housing (including apartments) located in areas of excessive investment or housing (excluding apartments) located in areas of high speculation, in each case, as designated by the government, (i) the loan-to-value ratio for loans with a maturity of not more than three years should not exceed 50% and (ii) the loan-to-value ratio for loans with a maturity of more than three years should not exceed 60%;

 

as to loans madesecured by collateral of housing (regardless of housing type or location) to anybe amortized over the period of ten years, the bank’s officersloan-to-value ratio should not exceed 70%; provided, that the loans (i) have a fixed rate of interest with (a) redemption period/term of not more than one year and (b) debt-to income ratio of not more than 40%, and (ii) within one year, have either (x) plans for sale to Korea Housing Finance Corporation, or employees other than de minimis(y) separate securitization plans;

as to loans secured by apartments located in areas of high speculation as designated by the government, (i) the loan-to-value ratio for loans with a maturity of not more than ten years should not exceed 40%; and (ii) the loan-to-value ratio for loans with a maturity of more than ten years should not exceed (a) 40%, if the price of such apartment is overW600 million, and (b) 60%, if the price of such apartment isW600 million or lower;

as to loans secured by apartments with appraisal value of more thanW600 million in areas of high speculation as designated by the government or certain metropolitan areas designated as areas of excessive investment by the government, the borrower’s debt-to-income ratio (calculated as (i) the aggregate annual total payment amount of (x) the principal of and interest on loans secured by such apartment(s) and (y) the interest on other debts of the borrower over (ii) the borrower’s annual income) should not exceed 40%;

as to apartments located in areas of high speculation as designated by the government, a borrower is permitted to have only one new loan secured by such apartment;

where a borrower has two or more loans secured by apartments located in areas of uphigh speculation as designated by the government, the loan with the earliest maturity date must be repaid first and the number of loans must be eventually reduced to (1) ₩20 million one; and

in the case of a generalborrower (i) whose spouse already has a loan (2) ₩50 millionsecured by housing or (ii) who is single and under 30 years old, the debt-to-income ratio of the borrower in respect of loans secured by apartment(s) located in areas of high speculation as designated by the case of a general loan plus a housing loan, or (3) ₩60 million in the aggregate for general loans, housing loans and loans to pay damages arising from wrongful acts of employees in financial transactions.

government should not exceed 40%.

Restrictions on Investments in Property

A bank may possess real estate property if and only to the extent necessary for conducting its business; provided that the aggregate value of such real estate property must not exceed 60% of the sum of its Tier I and Tier II capital (less any capital deductions). Any property acquired by a bank (1) through the exercise of its rights as a secured party or (2) the acquisition of which is prohibited by the Banking Act must be disposed of within one year, subject to certain exceptions.

Restrictions on Shareholdings in Other Companies

Under the Banking Act, a bank may not own more than 15% of shares outstanding with voting rights of another company, except where, among other reasons:

 

the company issuing such shares is engaged in a business that falls under the category of financial businesses set forth by the Financial Services Commission (including companies which business purpose is to own equity interests in private equity funds); or

 

the acquisition of shares by the bank is necessary for corporate restructuring of such company and is approved by the Financial Services Commission.

In the above cases, a bank must satisfy either of the following requirements:

thebank’s total investment in companiesa company in which the bank owns more than 15% of theshares outstanding shares with voting rights does(“subsidiary”) shall not exceedexceed:

an amount equivalent to 15% of the sum of such bank’s Tier I and Tier II capital; or

an amount equivalent to 30% of the sum of such bank’s Tier I and Tier II capital (less any capital deductions); or

if the acquisition satisfiesbank and its subsidiary, after consideration of their managerial condition, satisfy the requirements determinedprescribed and published by the Financial Services Commission.

The Banking Act provides that a bank using its bank accounts and its trust accounts is not permitted to acquire the shares issued by the Major Shareholder of such bank in excess of an amount equal to 1% of the sum of Tier I and Tier II capital (less any capital deductions).

Restrictions on Bank Ownership

Under the Banking Act, subject to certain exceptions, a single shareholder and persons who stand in a special relationship with such shareholder (as described in the Presidential Decree to the Banking Act) may acquire beneficial ownership of up to 10% of a national bank’s total issued and outstanding shares with voting rights and up to 15% of a regional bank’s total issued and outstanding shares with voting rights. The government, the Korea Deposit Insurance Corporation and financial holding companies qualifying under the Financial Holding Companies Act are not subject to such ceilings. However, non-financial business group companies — namely, (1) any same shareholder group with an aggregate net assets of all non-financial companies belonging to such group of not less than 25% of the aggregate net assets of all corporations that are members of such group; (2) any group with aggregate assets of all non-financial companies belonging to such group of not less than ₩2W2 trillion; (3) any mutual fund in which a same shareholder group, as described in items (1) and (2) above, owns more than 9%4% of the total shares issued and outstanding; (4) a private equity fund (under the Financial Investment Services and Capital Markets Act) where (i) the general partner of such private equity fund, (ii) the limited partner whose equity holding ratio in such private equity fund is 18% or more, or (iii) the limited partners, being member companies of a single group of companies that belong to the same conglomerate as defined in the Monopoly Regulations and Fair Trade Act, whose aggregate equity holding ratio in such private equity fund is 36% or more falls under either of item (1) to (3) above; or (5) a special purpose company of a private equity fund where a private equity fund, as described in item (4) above, owns 9%4% or more of the special purpose company’s issued and outstanding shares or has actual control over the major business affairs of the special purpose company through, for example, appointment and dismissal of the officers may not acquire beneficial ownership of shares of a national bank in excess of 9%4% of such bank’s outstanding voting shares, and must obtain the approval of the Financial Services Commission in order to acquire beneficial ownership of shares of a national bank in excess of 4% of such bank’s outstanding voting shares if, through such acquisition, the non-financial business group companies become the largest shareholder of such bank or have actual control over the major business affairs of such bank through the methods set out in the Enforcement Decree of the Banking Act such as appointment and dismissal of the officers; provided that such non-financial business group companies may acquire beneficial ownership of:

 

up to 10% of a national bank’s outstanding voting shares with the approval of the Financial Services Commission under the condition that such non-financial group companies will not exercise voting rights in respect of such shares in excess of the 4% limit; and

 

in the event that a foreigner, as defined in the Foreign Investment Promotion Act, owns in excess of 4% of a national bank’s outstanding voting shares, up to 10% of such bank’s outstanding voting shares without the approval of the Financial Services Commission, and in excess of 10%, 25% or 33% of such bank’s outstanding voting shares, with the approval of the Financial Services Commission, up to the number of shares owned by such foreigner.

In addition, any person (whether a Korean national or a foreigner), with the exception of non-financial business group companies described above, may also acquire in excess of 10% of a national bank’s total voting

shares issued and outstanding, provided that an approval from the Financial Services Commission is obtained in instances where the total holding exceeds 10% (or 15% in the case of regional banks), 25% or 33% of the bank’s total voting shares issued and outstanding.

Deposit Insurance System

The Depositor Protection Act provides, through a deposit insurance system, insurance for certain deposits of banks in Korea. Under the Depositor Protection Act, all banks governed by the Banking Act, including Shinhan Bank and Jeju Bank, are required to pay to the Korea Deposit Insurance Corporation an insurance premium on a quarterly basis at such rate as determined by the Presidential Decree to the Depositor Protection Act, which shall not exceed 0.5% of the bank’s insurable deposits in any given year. The current insurance premium is 0.02% of insurable deposits for each quarter. If the Korea Deposit Insurance Corporation pays the insured amount, it will acquire the claims of the depositors within the payment amount. Under current rules, the Korea Deposit Insurance Corporation insures only up to a total of ₩50W50 million per an individual for deposits and interest in a single financial institution, regardless of when the deposits were made and the size of the deposits.

Trust Business

A bank that intends to enter into the trust business must obtain the approval of the Financial Services Commission. Trust activities of banks are governed by the Financial Investment Services and Capital Markets Act. Banks engaged in the banking business and trust business are subject to certain legal and accounting procedures requirements, including the following:

 

under the Banking Act, the Financial Investment Services and Capital Markets Act and the Trust Act, assets accepted in trust by a bank in Korea must be segregated from its other assets in the accounts of such bank; accordingly, banks engaged in the banking and trust businesses must maintain two separate accounts, the “banking accounts” and the “trust accounts,” and two separate sets of records which provide details of their banking and trust businesses, respectively; and

 

assets comprising the trust accounts are not available to depositors or other general creditors of such bank in the event the trustee is liquidated or is wound up.

In the event that a bank qualifies and operates as an asset management company, a trustee, a custodian or a general office administrator under the Financial Investment Services and Capital Markets Act, it is required to establish relevant operation and management systems to prevent potential conflicts of interest among the banking business, the asset management business, the trustee or custodian business and general office administration. These measures include:

 

prohibitions against officers, directors and employees of one particular business operation from serving as an officer, director and employee in another business operation, except where an officer or a director (1) serving in two or more business operations with no significant conflict of interest in accordance with the Presidential Decree on the Financial Investment Services and Capital Markets Act or (2) serving in a trustee business or a custodian business and simultaneously serving in a general office administrator business in accordance with the Financial Investment Services and Capital Markets Act;

 

prohibitions against the joint use or sharing of computer equipment or office equipment; and

 

prohibitions against the sharing of information by and among officers, directors and employees engaged in the different business operations.

A bank which qualifies and operates as an asset management company may engage in the sale of beneficiary certificates of investment trusts which are managed by such bank. However, such bank is prohibited from engaging in the following activities:

 

acting as trustee of an investment trust managed by such bank;

 

purchasing with such bank’s own funds beneficiary certificates of an investment trust managed by such bank;

using in its sales activities of other collective investment securities information relating to the trust property of an investment trust managed by such bank;

 

selling through a financial institution established under the Banking Act beneficiary certificates of an investment trust managed by such bank;

 

establishing a short-term financial indirect investment vehicle; and

 

establishing a mutual fund.

Laws and Regulations Governing Other Business Activities

To enter the foreign exchange business, a bank must register with the Minister of the Ministry of Strategy and Finance. The foreign exchange business is governed by the Foreign Exchange Transaction Law. To enter the securities business, a bank must obtain the approval of the Financial Services Commission. The securities business is governed by regulations under the Financial Investment Services and Capital Markets Act. Pursuant to the above-mentioned laws, banks are permitted to engage in the foreign exchange business and the underwriting business for government and other public bonds.

Recently, regulatory authorities are encouraging financial institutions to lower the ATMautomatic teller machines (“ATM”) usage fees in order to decrease the financial expense burden on consumers. Further, in light of the increasing household debt, regulatory authorities are encouraging financial institutions to gradually increase the proportion of the principal of retail loans that are subject to the fixed interest rates from the currently effective proportion of 10% of the principal amount to 15% and 30% by 2012 and 2016, respectively.

Principal Regulations Applicable to Credit Card Companies

General

Any person, including a bank, wishing to engage in the credit card business must obtain a license from the Financial Services Commission. In addition, in order to enter the credit card business, a bank must obtain a license from the Financial Services Commission (hereinafter, a bank which obtains such license is defined as “licensed bank engaged in the credit card business”). The credit card business is regulated and governed by the Specialized Credit Financial Business Act. Under the Specialized Credit Financial Business Act and regulations thereunder, a company in the same conglomerate group (as defined in the Monopoly Regulation and Fair Trade Act) may engage in the credit card business even though another company in the same conglomerate group is already engaged in such business, which was previously not permitted.

The Specialized Credit Financial Business Act establishes guidelines on capital adequacy and provides for other regulations relating to the supervision of credit card companies. The Specialized Credit Financial Business Act delegates regulatory authority over credit card companies to the Financial Services Commission and its executive body, the Financial Supervisory Service.

A licensed bank engaging in the credit card business is regulated by the Financial Services Commission and the Financial Supervisory Service.

The Financial Services Commission regulates credit card companies and licensed banks engaged in the credit card business by establishing guidelines or regulations on management of such companies. Moreover if the Financial Services Commission deems the financial condition of a credit card company or a licensed bank engaged in the credit card business to be unsound or such companies fail to satisfy the guidelines or regulations, the Financial Services Commission may take certain measures to improve the financial condition of such companies.

Restrictions on Scope of Business

Under the Specialized Credit Financial Business Act, a credit card company may conduct only the following types of business: (i) credit card business as licensed or other specialized credit finance businesses as registered pursuant to the Specialized Credit Financial Business Act; (ii) the businesses ancillary to the credit card business, (for example, providing cash advance loans to existing credit card holders, issuing and settling of debit cards and issuing, selling and settling of pre-paid cards); (iii) provision of unsecured or secured loans; (iv) provision of discount on notes; (v) purchase, management and collection of account receivables originated by companies in the course of providing goods and services; (vi) provision of payment guarantee; (vii) asset management business under the Asset Backed Securitization Act; (viii) credit investigation; and (ix) other incidental businesses related to the foregoing. Under the Specialized Credit Financial Business Act, a credit card company’s scope of business includes “businesses that utilize existing manpower, assets or facilities in a credit card company, as designated by the Financial Services Commission.” Under the current regulation established by the Financial Services Commission, a credit card company may engage in various types of business including, but not limited to, e-commerce, operation of insurance agency, delegation of card issuance, supply of payment settlement system, loan brokerage and brokerage of collective investment securities.

A credit card company’s average balance of claim amounts arising from the advance of loans to credit card holders (excluding such claims arising from the re-advance of loans to credit card holders following a change in the maturity or interest rate of such loans as part of a debt restructuring) as of the end of each quarter may not exceed the sum of the following amounts:

 

Average balance of claims during a quarter arising from the purchase of goods or services by credit card holders with credit cards; and

 

Amount of debit card usage during a quarter by debit card members.

Capital Adequacy

The Specialized Credit Financial Business Act provides for a minimum paid-in capital amount of: (i) ₩20W20 billion in the case of a specialized credit financial business company which wishes to engage in no more than two kinds of core businesses (i.e. credit card, installment finance, leasing and new technology business) and (ii) ₩40W40 billion in the case of an specialized credit financial business company, which wishes to engage in three or more kinds of core businesses.

Under the Specialized Credit Financial Business Act and regulations thereof, a credit card company must maintain a “capital adequacy ratio,” defined as the ratio of adjusted equity capital to adjusted total asset, of 8% or more and a “delinquent claim ratio,” defined as the ratio of delinquent claims to total claims as set forth under the regulations relating to the Specialized Credit Financial Business Act, of less than 10%.

Under the Specialized Credit Financial Business Act and regulations thereof, the minimum ratio of allowances for losses on loans, leased assets (except assets subject to an operating lease) and suspense receivables as of the date of accounting settlement (including semiannual preliminary accounts settlement) would be 0.5% of normal assets, 1% of precautionary assets and 20% of substandard assets, 75% of doubtful assets and 100% of estimated loss assets, and the minimum ratio of allowances for losses on card assets would be 1.1% (or 2.5%, in the case of card loan assets and revolving assets) of normal assets, 40% (or 50%, in the case of card loan assets and revolving assets) of precautionary assets, 60% (or 65%, in the case of card loan assets and revolving assets) of substandard assets, 75% of doubtful assets and 100% of estimated loss assets. In addition, a credit card company has to reserve a certain amount calculated according to relevant regulations as loss allowances for unused credit limits.

Liquidity

Under the Specialized Credit Financial Business Act and regulations thereunder, a credit card company must maintain a Won liquidity ratio (Won-denominated current assets/Won-denominated current liabilities) of 100%

or more. In addition, once a credit card company is registered as a foreign exchange business institution with the Minister of the Ministry of Strategy and Finance, such credit card company is required to (1) maintain a foreign-currency liquidity ratio within three months (defined as foreign-currency liquid assets due within three months divided by foreign-currency liabilities due within three months) of not less than 80%, (2) maintain a ratio of foreign-currency liquid assets due within seven days (defined as foreign-currency liquid assets due within seven days less foreign-currency liabilities due within seven days, divided by total foreign-currency assets) of not less than 0% and (3) maintain a ratio of foreign-currency liquid assets due within a month (defined as foreign-currency liquid assets due within a month less foreign-currency liabilities due within a month, divided by total foreign-currency assets) of not less than negative 10%. The Financial Services Commission requires a credit card company to submit quarterly reports with respect to the maintenance of these ratios.

Restrictions on Funding

Under the Specialized Credit Financial Business Act, a credit card company may raise funds using only the following methods: (i) borrowing from financial institutions, (ii) issuing corporate debentures or notes, (iii) selling securities held by the credit card company, (iv) transferring claims held by the credit card company, (v) transferring claims held by the credit card company in connection with its businesses, or (vi) issuing securities backed by the claims held by the credit card company relating to its businesses.

Furthermore, a credit card company may borrow funds from offshore or issue foreign currency denominated securities once it is registered as a foreign exchange business institution with the Minister of the Ministry of Strategy and Finance.

A credit card company must ensure that its total asset does not exceed six times the amount of its equity capital. However, if the credit card company cannot comply with such limit due to the occurrence of unavoidable events such as drastic changes in the domestic and global financial markets, such limit of its total assets compared to the equity capital may be adjusted by a resolution of the Financial Services Commission. A non-credit card company must ensure that its total asset does not exceed ten times the amount of its equity capital.

Restrictions on Loans to Affiliate Companies

Under the Specialized Credit Financial Business Act and regulations thereof, a credit card company may not provide loans exceeding 100% of its equity capital, in the aggregate, to its specially related persons (as defined under the relevant laws) including, but not limited to, its affiliates.

Restrictions on Assistance to Other Companies

Under the Specialized Credit Financial Business Act, a credit card company may not engage in any of the following acts in conjunction with other financial institutions or companies: (i) holding voting shares under cross shareholding or providing credit for the purpose of avoiding the restrictions on loans to affiliate companies; (ii) acquiring shares under cross shareholding for the purpose of avoiding the limitation on purchase of its treasury shares under the Korean Commercial Code or the Financial Investment Services and Capital Markets Act; or (iii) other acts which are likely to have a material adverse effect on the interests of transaction parties as stipulated by the Presidential Decree to the Specialized Credit Financial Business Act, which are not yet provided.

A credit card company also may not extend credit for enabling another person to purchase the shares of such credit card company or to arrange financing for the purpose of avoiding the restrictions on loans to affiliate companies.

Restrictions on Investment in Real Estate

Under the Specialized Credit Financial Business Act and the regulations thereof, a credit card company may possess real estate only to the extent that such business conduct is designated by such laws and regulations, with

certain exceptions such as for the purposes of factoring or leasing or as a result of enforcing its security rights, provided that the Financial Services Commission may limit the maximum amount a credit card company may invest in real estate investments for business purposes up to a percentage equal to or in excess of 100% of its equity capital.

Restrictions on Shareholding in Other Companies

Under the Specialized Credit Financial Business Act and the Act on the Structural Improvement of the Financial Industry, a credit card company and its affiliate financial institutions (together a “group”) are required to obtain prior approval of the Financial Services Commission if such credit card company, together with its affiliate financial institutions, (i) owns 20% or more of outstanding voting shares of a target company or (ii) owns 5% or more of outstanding voting shares of a target company, and shall be deemed to have control of the target company, including being the largest shareholder of such target company or otherwise.

Disclosure and Reports

Pursuant to the Specialized Credit Financial Business Act and the regulations thereof, the ordinary disclosure requirement for a credit card company is to disclose any material matters relating to management performance, profits and losses, corporate governance, competence of the employees or risk management within three months from the end of each fiscal year and within two months from the end of the first half of the fiscal year. In addition, a credit card company is required to disclose on an on-going basis certain matters such as the occurrence of non-performing loans, a financial incident or losses exceeding certain amounts. In addition, under the regulations issued by the Financial Services Commission, a credit card company or a licensed bank engaging in the credit card business must submit such report as required by the Governor of the Financial Supervisory Service, with certain important matters being reported as frequently as each month. In addition, all companies engaged in the specialized credit financial business under the Specialized Credit Financial Business Act, including, without limitation, credit card companies, must file a report to the Financial Supervisory Service regarding the result of settlement of accounts within one month after the end of its fiscal year. Also, these companies are required to conduct a provisional settlement of accounts for each quarter and file a report to the Financial Supervisory Service within one month after the end of such quarter.

Risk of Loss Due to Lost, Stolen, Forged or Altered Credit Cards

Under the Specialized Credit Financial Business Act, upon notice from the holder of a credit card or a debit card of its loss or theft, a credit card company or a licensed bank engaged in the credit card business, as the case may be, is liable for any loss arising from the unauthorized use of credit cards or debit cards thereafter as well as any loss from unauthorized transactions made within 60 days prior to such notice. However, a credit card company or a licensed bank engaged in the credit card business, as the case may be, may transfer to the cardholder all or part of the risks of loss associated with unauthorized transactions made within 60 days prior to such notice, in accordance with the standard terms and conditions agreed between the credit card company or the licensed bank engaged in the credit card business, as the case may be, and the cardholder, provided that the loss or theft must be due to the cardholder’s willful misconduct or negligence. Disclosure of a cardholder’s password under duress or threat to the cardholder’s or his/her family’s life or health will not be deemed as the cardholder’s willful misconduct or negligence.

Moreover, a credit card company or a licensed bank engaged in the credit card business, as the case may be, is also responsible for any losses resulting from the use of forged or altered credit cards, debit cards and pre-paid cards. However, a credit card company or a licensed bank engaged in the credit card business, as the case may be, may transfer all or part of this risk of loss to holders of credit cards in the event of willful misconduct or gross negligence by holders of such cards if the terms and conditions of the written agreement entered between the credit card company or a licensed bank engaged in the credit card business, as the case may be, and holders of such cards specifically provide for such transfer. For these purposes, disclosure of a customer’s password that is made intentionally or through gross negligence, or the transfer of or giving as collateral of the credit card or debit card, is considered willful misconduct or gross negligence.

In addition, the Specialized Credit Financial Business Act prohibits a credit card company from transferring to merchants the risk of loss arising from lost, stolen, forged or altered credit cards, debit cards or pre-paid cards; provided, however, that a credit card company may enter into an agreement with a merchant under which the merchant agrees to be responsible for such loss if caused by the merchant’s gross negligence or willful misconduct.

Each credit card company or a licensed bank engaged in the credit card business must institute appropriate measures such as establishing reserves, purchasing insurance or joining a cooperative association in order to fulfill its obligations related to the risk of loss arising from unauthorized use due to lost, stolen, forged or altered credit cards, debit cards or pre-paid cards.

Pursuant toUnder the Specialized Credit Financial Business Act, the Financial Services Commission may either impose a limit or take other necessary measures against ato maintain credit order and protect consumers by establishing standards to be complied with by credit card company or a licensed bank engaged in the credit card business including, without limitation, with respect to the following:companies relating to:

 

set maximum limits for cash advances on credit cards;

 

use restrictions on debit cards with respect to per day or per transaction usage; or

 

aggregate issuance limits and maximum limits on the amount per card on pre-paid cards.

cards;

calculation and determination of credit limits;

determination of the amount limit of credit cards;

provisions included in credit card agreements;

management of credit card merchants;

collection on claims; or

classification of credit card holders for purposes of determining the fees applicable to such holders.

Lending Ratio in Ancillary Business

Pursuant to the Presidential Decree toof the Specialized Credit Financial Business Act, as amended in December 2003,September 2013, a credit card company or a licensed bank engaged in the credit card business, as the case may be, must maintain an aggregatea quarterly average outstanding lending balance of receivables arising from cash advances to credit card holders (including(excluding cash advances andincurred by re-lending to a credit card loans, but excluding restructured loansholder after modifying the terms and revolvingconditions, such as maturity or interest rate, of the original cash advances)advance for debt rescheduling purposes) no greater than its aggregate quarterly average outstandingbalance of receivables arising from credit card balance arising from theholders’ purchase of goods and services (excluding the amount of receivables arising from the purchase of goods and services by specially-related persons using “exclusivean exclusive use card for business purposes,” as defined in the Tax Incentives Limitation Act)purposes) plus its aggregate quarterly amount of payments made by members using their debit cards.

Issuance of New Cards and Solicitation of New Card Holders

The Presidential Decree toof the Specialized Credit Financial Business Act establishes the conditions under which a credit card company or a licensed bank engaged in the credit card business may issue new cards and solicit new members. Specifically, new credit cards may be issued only to the following persons that meet all of the following criteria: (i) age of 19 years or more as defined in the Korean Civil Code, or age of 18 years or more at the timewith evidence of applying for issuance of a credit card, and if younger than 18 years old, capable of evidencing employment as of the daydate of the credit card application; (ii) monthly discretionary incomesatisfaction of at least Won 500,000 and a minimum personal credit score (providedas publicly announced by the Financial Services Commission, provided that the minimum personal credit score requirement will not apply to applicants whoin the case where (a) the credit card company can confirm through objective evidence that an applicant is sufficiently capable of paying for his or her credit card use or such applicant can provide objective evidence therefor, or (b) a credit card function is added to an existing debit card for monthly discretionary income of at least Won 500,000,added convenience to the card holder and the credit card function is subject to limits determined by the Financial Services Commission and (iii) satisfaction of the application scoring system for the relevant credit; and (iv) verification of personal identity.

In addition, a credit card company or a licensed bank engaged in the credit card business, as the case may be, may not engage in the following methods of soliciting credit card holders: (i) providing economic benefits or conditioning such benefits in excess of 10% of the annual credit card fee (in the case of no-annual fee credit cards, the average annual fees will be ₩10,000)W10,000) in connection with issuance of credit cards; (ii) solicitation on streets and private roads as prescribed under the Road Act and Private Road Act, public place and corridors used by the general public; (iii) solicitation through visits, except those visits made upon prior consent and visits to a business area; (iv) solicitation through pyramid sales methods; and (v) solicitation through the Internet, as further discussed below.

In addition, a credit card company or a licensed bank engaged in the credit card business is required to check whether the credit card applicant has any delinquent debt owed to any other credit card company or other financial institutions which the applicant is unable to repay, and also require, in principle, with respect to solicitations made through the Internet, the certified electronic signature of the applicant. Moreover, persons who intend to engage in solicitation of credit card applicants must register with the Financial Services Commission, unless the solicitation is made by officers or employees of a credit card company or a company in business alliance with such credit card company.

Compliance Rules on Collection of Receivable Claims

Pursuant to the Specialized Credit Financial Business Act and its regulations, a credit card company or a licensed bank engaged in the credit card business are prohibited from collecting its claims by way of:

 

exerting violence or threat of violence;

 

informing a Related Party (a guarantor of the debtor, blood relative or fiancée of the debtor, a person living in the same household as the debtor or a person working in the same workplace as the debtor) of the debtor’s liability without just cause;

 

providing false information relating to the debtor’s obligation to the debtor or his or her Related Party;

 

threatening to sue or suing the debtor for fraud despite lack of affirmative evidence to establish that the debtor has submitted forged or false documentation with respect to his/her capacity to make payment;

 

visiting or telephoning the debtor during late hours between 9:00 p.m. and 8:00 a.m.; and

 

utilizing other uncustomary methods to collect the receivables thereby invading the privacy or the peacefulness in the workplace of the debtor or his or her Related Party.

Principal Regulations Applicable to Financial Investment Companies

General

The securities business is regulated and governed by the Financial Investment Services and Capital Markets Act. Financial investment companies are under the regulation and supervision of the Financial Services Commission, the Financial Supervisory Service and the Securities and Futures Commission.

Under the Financial Investment Services and Capital Markets Act, a financial investment company may engage in dealing, brokerage, collective investment, investment advice, discretionary investment management or trust businesses if it has obtained relevant licenses from the Financial Services Commission.

A financial investment company may also engage in certain businesses ancillary to the primary business or certain other additional businesses by submitting a report to the Financial Services Commission at least seven days prior to the commencement of the business without obtaining any separate license. Approval to merge with any other entity or to transfer all or substantially all of a business must also be obtained from the Financial Services Commission.

Under the Act on the Structural Improvement of the Financial Industry, if the Korean government deems a financial investment company’s financial condition to be unsound or if a financial investment company fails to meet the applicable Net Operating Equity Ratio (as defined below), the government may order certain sanctions, including among others, sanctions against a financial investment company or its officers or employees, capital increase or reduction and a suspension or assignment of a part or all of business operation.

Regulations on Financial Soundness — Capital Adequacy

The Financial Investment Services and Capital Markets Act sets forth various types of brokerage and/or dealing business licenses based on (i) the scope of products and services that may be provided by each type of the brokerage and/or dealing licensee and (ii) the type of customers to which such products and services may be provided. For example, a financial investment company engaged in the brokerage, dealing and underwriting businesses with retail investors as well as professional investors in connection with all types of securities is required to have a minimum paid-in capital of ₩53W53 billion in order to obtain a license for such brokerage, dealing and underwriting businesses.

The financial soundness of a financial investment company is to be assessed, pursuant toUnder the Financial Investment Services and Capital Markets Act andService Regulations, as amended effective as of December 12, 2014, the regulationssoundness requirement of financial investment companies changed from the Financial Services Commission, in accordance withprevious net operating equity ratio requirement to a net equity ratio requirement. The net equity ratio is calculated according to the Net Operating Equity Ratio of the company, which is to be calculated as follows and to be expressed as a percentage.following formula:

Net Operating Equity Ratio = Net(Net Operating Equity/Equity – Total Risk × 100Risk) / Equity Capital Maintenance Requirement for Each Service Unit

The terms “Net Operating Equity” and “Total Risk” for the purpose of the above-stated formula are defined and elaborated in the regulations of the Financial Services Commission. Generally, the Net Operating Equity, and the Total Risk and the Equity Capital Maintenance Requirement for Each Service Unit are to be calculated according to the following formula:

Net Operating Equity = Net assets (total assets-totalassets – total liabilities)-the – the total of items that may be deducted + the total of items that may be addedadded;

Total Risk = market risk + counterparty risk + management riskrisk; and

Equity Capital Maintenance Requirement for Each Service Unit = Mandatory Equity Capital to be Required for Each Licensed Service Unit × 70%

The regulations of the Financial Services Commission requires, among other things, financial investment companies to maintain the net operating equity ratio at a level equal to or higher than 150%100% at the end of the each quarter of the fiscal year.

In addition, all Korean companies, including financial investment companies, are required to set aside, as a legal reserve, 10% of the cash portion of the annual dividend or interim dividend in each fiscal year until the reserve reaches 50% of the stated capital.

Under the Financial Investment Services and Capital Markets Act and regulations thereunder, the minimum ratio of allowances for losses on loans and suspense receivables specified under such regulations is 0.5% of normal assets, 2% of precautionary assets, 20% of substandard assets, 75% of doubtful assets and 100% of estimated loss assets.

Other Provisions on Financial Soundness

The Financial Investment Services and Capital Markets Act, the Presidential Decree of the Financial Investment Services and Capital Markets Act and the regulations of the Financial Services Commission also include certain provisions which are designed to regulate certain types of activities relating to the management of the assets of a securities company, subject to certain exceptions. Such provisions include:

 

restrictions on the holdings by a securities company of securities issued by another company which is the largest shareholder or the major shareholder (each as defined under the Financial Investment Services and Capital Markets Act) of such securities company; and

restrictions on providing money or credit to the largest shareholder (including specially-related persons of such shareholder), major shareholders, officers and specially-related persons of the securities company.

Principal Regulations Applicable to Insurance Companies

General

Insurance companies are regulated and governed by the Insurance Business Act, as amended (the “Insurance Business Act”). In addition, insurance companies in Korea are under the regulation and supervision of the Financial Services Commission and its governing entity, the Financial Supervisory Service.

Under the Insurance Business Act, approval to commence an insurance business must be obtained from the Financial Services Commission based on the type of insurance businesses, which are classified as life insurance business, non-life insurance business and third type insurance business. Life insurance business means an insurance business which deals with life insurance policies or pension insurance policies (including retirement insurance policies). Non-life insurance business means an insurance business which deals with fire insurance policies, marine insurance policies, car insurance policies, guaranty insurance policies, reinsurance policies, liability insurance policies or other insurance policies prescribed under the Presidential Decree of the Insurance Business Act. Third type insurance business means an insurance business which deals with injury insurance policies, health insurance policies or nursing care insurance policies. Under the Insurance Business Act, insurance companies are not allowed to engage in both a life insurance business and a non-life insurance business, subject to certain exceptions.

If the Korean government deems an insurance company’s financial condition to be unsound or if an insurance company fails to properly manage the business as set forth under relevant Korean law, the government may order certain sanctions including, among others, sanctions against an insurance company or its officers or employees, capital increase or reduction and a suspension or assignment of a part or all of business operation.

Capital Adequacy

The Insurance Business Act requires a minimum paid-in capital of ₩30W30 billion for an insurance company; provided, that, the insurance company which intends to engage in only certain types of insurance policies may have a lower paid-in capital pursuant to the Presidential Decree of the Insurance Business Act.

In addition to the minimum capital requirement, an insurance company is required to maintain a Solvency Margin Ratio of 100% or more. “Solvency Margin Ratio” is the ratio of the Solvency Margin to the Standard Amount of the Solvency Margin. Solvency Margin is the aggregate amount of paid-in capital, reserve for dividends to policyholders, allowance for bad debt and subordinated debt amount and others similar thereto as set out in the regulation of the Financial Services Commission, less non-amortized acquisition costs, goodwill and others similar thereto as appearing in the regulation of the Financial Services Commission. The Standard Amount of Solvency Margin for life insurance companies is defined under the regulation of the Financial Services Commission and is required to comply with the risk based capital regime.

Under the Insurance Business Act, the Presidential Decree and other regulations thereunder, for each accounting period, insurance companies are required to appropriate policy reserve that is earmarked for future payments of insurance money, refund and dividends to policyholders (hereinafter collectively referred to as “Insurance Money”) for each insurance contract. However, if an insurance company has reinsured a portion of its insurance contracts with a creditworthy reinsurance company in order to lower its overall risk, in principle, the insurance company is not required to appropriate policy reserve for the reinsured contracts. Instead, the reinsurance company is required to appropriate such policy reserve for the reinsured contracts. However, if an insurance company transfers more than 50% of its risk to a reinsurance company, the amount of risk transferred in excess of 50% will be disallowed for purposes of calculating the solvency margin ratio. In particular, if the ratio of the risks transferred to the reinsurance company to the total risks insured by an insurance company exceeds 50%, such insurance company will be required to have net assets in relation to such risks transferred in excess of the 50% threshold for purposes of the solvency margin requirement. The Insurance Business Act was amended on January 24, 2011 to classify the insurance products into two categories: (i) reportable insurance products and (ii) voluntary insurance products. Under this amendment, only the changes to the terms and

conditions of the reportable insurance products require a prior report and approval from the Financial Supervisory Service and the voluntary insurance products can be sold without prior approval from the Financial Supervisory Service. The policy reserve needs to be appropriated in accordance with the policy reserve calculation method for each insurance product as stipulated in amended Insurance Business Act.

The policy reserve amount consists of the following: (i) premium reserves and prepaid insurance premiums which are calculated under the methods determined by the written calculation methods for insurance premiums and policy reserves by insurance types or by lapses of insurance period, with regard to the contracts for which the causes for payment of the Insurance Money have yet to occur as of the end of each accounting period; (ii) amounts for which a lawsuit is pending on the Insurance Money or amounts for which a payment has been fixed with regard to the contracts for which the causes for payment of Insurance Money have occurred as of the end of each accounting period, and amounts which have not been paid yet due to an unsettled amount for paying the Insurance Money, even if the causes for payment of the Insurance Money have already occurred; and (iii) amounts reserved by an insurance company for allocation to policyholders.

Pursuant to the regulations established by the Financial Services Commission, insurance companies are required to maintain allowances for outstanding loans, accounts receivables and other credits (including accrued income, payment on account, and bills receivables or dishonored) in an aggregate amount covering not less than 0.5% of normal credits, 2% of precautionary credits, 20% of substandard credits, 50% of doubtful credits and 100% of estimated loss credits, provided that the minimum ratio of allowances for certain type of outstanding loans by insurance companies to individuals and households (including, retail loans, housing loans, and other forms of retail loans extended to individuals not registered for business), is increased to 1% of normal credits, 10% of precautionary credits and 55% of doubtful credits . Furthermore, the regulations on insurance companies became more stringent in September 2010 by adding a requirement that insurance companies maintain allowance for bad debts in connection with real estate project financing loans in excess of 0.9% of normal credits and 7% of precautionary credits.

Variable Insurance and Bancassurance Agents

Variable insurance is regulated pursuant to the Insurance Business Act and the Financial Investment Services and Capital Markets Act. In order for an insurance company to sell variable insurance to a policyholder and operate such variable insurance, the insurance company must obtain a license with respect to collective investment business from the Financial Services Commission and register as a selling company with the Financial Services Commission. In this case, according to the Financial Investment Services and Capital Markets Act, an insurance company will be regulated as an investment trust and assets acquired in connection with variable insurance must be held by a trust company that is registered with the Financial Services Commission pursuant to the Financial Investment Services and Capital Markets Act.

According to the Financial Investment Services and Capital Markets Act, insurance companies may operate variable insurance through (i) mandating all of the management and the management instruction business to another asset management company, (ii) operating by way of discretionary investment all of the assets constituting the investment advisory assets out of the investment trust assets, or (iii) operating all of the investment trust assets into other collective investment securities, thereby allowing all of the particular variable insurance assets to be outsourced.

The Insurance Business Act permits banks, securities companies, credit card companies and other financial institutions to register as insurance agents or insurance brokers and engage in the insurance business (the “Bancassurance Agents”), who are currently permitted to sell all types of life and non-life insurance products, except for protection type insurance products, such as whole life insurance, critical illness insurance and automobile insurance.

Restrictions on Investment of Assets

According to the Insurance Business Act, insurance companies are prohibited from making any of the following investment of assets:

 

owning any real estate (excluding any real estate owned as a result of enforcing their own security interest) other than real estate for conducting its business as designated by the Presidential Decree. In any

case, the total amount of real estate owned by an insurance company must not exceed 15% of its Total Assets, provided that investment in real estate for a separate account is limited to 15% of the assets of such separate account;

case, the total amount of real estate owned by an insurance company must not exceed 15% of its Total Assets, provided that investment in real estate for a separate account is limited to 15% of the assets of such separate account;

 

loans made for the purpose of speculation in commodities or securities;

 

loans made directly or indirectly to enable a natural or legal person to buy their own shares;

 

loans made directly or indirectly to finance political campaigns and other similar activities; and

 

loans made to any of the insurance company’s officers or employees other than loans based on insurance policy or de minimis loans of up to (1) ₩20 million in the case of a general loan, (2) ₩50 million in the case of a general loan plus a housing loan, or (3) ₩60 million in the aggregate for general loans, housing loans and loans to pay damages arising from wrongful acts of employees in financial transactions.

loans made to any of the insurance company’s officers or employees other than loans based on insurance policy or de minimis loans of up to (1) W20 million in the case of a general loan, (2) W50 million in the case of a general loan plus a housing loan, or (3) W60 million in the aggregate for general loans, housing loans and loans to pay damages arising from wrongful acts of employees in financial transactions.

In addition, insurance companies are not allowed to exceed the following limits in making the following investments:

 

with respect to holding foreign currency under the Foreign Exchange Transaction Act or owning offshore real estate, 30% of its Total Assets; and

 

with respect to the sum of margins for a futures exchange designated by the Presidential Decree or a foreign futures exchange, and commitment amounts of over-the-counter derivatives must not exceed 6% of its Total Assets, provided that the over-the-counter derivative trades are limited to 3%. The derivatives trades of a separate account are limited to 6% of the assets of separate account, provided that the over-the-counter derivatives trades are limited to 3%.

Regulations on Class Actions Regarding Securities

The Law on Class Actions Regarding Securities was enacted as of January 20, 2004 and last amended on May 28, 2013. The Law on Class Actions Regarding Securities governs class actions suits instituted by one or more representative plaintiff(s) on behalf of 50 or more persons who claim to have been damaged in a capital markets transaction involving securities issued by a listed company in Korea.

Applicable causes of action with respect to such suits include:

claims for damages caused by misleading information contained in a securities statement;

claims for damages caused by the filing of a misleading business report, semi-annual report, or quarterly report;

claims for damages caused by insider trading or market manipulation; and

claims instituted against auditors for damages caused by accounting irregularities.

Any such class action may be instituted upon approval from the presiding court and the outcome of such class action will have a binding effect on all potential plaintiffs who have not joined the action, with the exception of those who have filed an opt out notice with such court.

U.S. Regulations

As substantially all of our, and our subsidiaries’, operations are in Korea, we are primarily subject to the regulations and supervision of the Financial Services Commission and the Financial Supervisory Service. Our subsidiaries, however, have limited operations in the United States, and we own a bank in the United States. Therefore, we and our U.S. operations are subject to U.S. supervision, regulation and enforcement by relevant authorities in the United States with regard to our U.S. operations.

U.S. Banking Regulations

Our operations in the United States are subject to a variety of regulatory regimes. Shinhan Bank maintains an uninsured branch in New York, which is licensed by the stateNew York State Department of Financial Services (“Department”) and registered with the banking authority of the State of New York.Korea. Shinhan Bank’s New York branch is subject to regulation and examination by the Department under its licensing authority, the New York State Department of Financial Services (“Department”).authority. In addition, the Board of Governors of the Federal Reserve System (the “Federal Reserve”) exercises examination and regulatory authority over Shinhan Bank’s U.S. branch. We also own a non-member state chartered bank, Shinhan Bank America, which is regulated by the Department, as its chartering authority, and by the Federal Deposit Insurance Corporation (“FDIC”), as its primary federal banking regulator and as the insurer of its deposits. Our U.S. branch and U.S. bank subsidiary are subject to restrictions on their respective activities, as well as prudential restrictions, such as limits on extensions of credit to a single borrower, and restrictions on transactions with affiliates, among other things. We are also a financial holding company and a bank holding company under U.S. banking laws and our U.S. operations are subject to regulation, supervision and enforcement by the Federal Reserve.

Shinhan Bank’s U.S. Branch

The Department, as the licensing authority of Shinhan Bank’s U.S. branch, has the authority, in certain circumstances, to take possession of the business and property of Shinhan Bank located in New York. Such circumstances generally include violations of law, unsafe business practices and insolvency. If the Department exercised this authority over the New York branch of Shinhan Bank, all assets of Shinhan Bank located in New York would generally be applied first to satisfy creditors of the New York branch. Any remaining assets would be applied to satisfy creditors of other U.S. offices of Shinhan Bank, after which any residual assets of the New York branch would be returned to the principal office of Shinhan Bank, and made available for application pursuant to any Korean insolvency proceeding.

Financial Holding Company

Because we operate a U.S. branch and have a subsidiary bank in the U.S., our nonbanking activities in the United States are subject to regulation by the Federal Reserve pursuant to the International Banking Act of 1978, the Bank Holding Company Act of 1956 (the “BHC Act”), and other laws. We have elected to be a “financial

holding company” under the BHC Act. Financial holding companies may engage in a broader spectrum of activities than bank holding companies or foreign banking organizations that are not financial holding companies, including underwriting and dealing in securities. To maintain our financial holding company status, (i) we and our U.S. subsidiary bank located in New York are required to be “well capitalized” and “well managed”, (ii) our U.S. branch and our U.S. subsidiary bank located in New York are required to meet certain examination ratings, and (iii) our subsidiary bank in New York is required to maintain a rating of at least “satisfactory” under the Community Reinvestment Act of 1977 (the “CRA”).

A major focus of U.S. governmental policy relating to financial institutions in recent years has been aimed at fighting money laundering and terrorist financing. Regulations applicable to us and our subsidiaries impose obligations to maintain effective policies, procedures and controls to detect, prevent and report money laundering and terrorist financing and to verify the identities of clients. Failure of a financial institution to maintain and implement adequate programs to combat money laundering and terrorist financing could have serious consequences for the firm, both in legal terms and in terms of our reputation.

The Dodd-Frank Wall Street Reform and Consumer Protection Act (the “Dodd-Frank Act”), which was enacted on July 21, 2010 in response to the financial crisis, impacts the financial services industry by addressing, among other issues, systemic risk oversight, bank capital standards, the liquidation of failing systemically significant important institutions, OTC derivatives, the ability of banking entities, including non-U.S. banks with branches in the U.S., like us, to engage in proprietary trading activities and invest in hedge funds and private equity (the so-called Volcker rule), consumer and investor protection, hedge fund registration, securitization, investment advisors, shareholder “say on pay,” the role of credit-rating agencies, and more. The Dodd-Frank Act requires various federal banking and financial regulatory authorities to adopt a broad range of implementing rules and regulations. Such authorities have significant discretion in drafting the implementing rules and regulations and, consequently, the full impact of the Dodd-Frank Act may not be known for years.

The Dodd-Frank Act provides regulators with tools to impose greater capital, leverage and liquidity requirements and other prudential standards, particularly for financial institutions that pose significant systemic risk and bank holding companies with greater than $50 billion in assets. In imposing such heightened prudential standards on non-U.S. banks such as us, the Federal Reserve Board is directed to take into account the principle of national treatment and equality of competitive opportunity, and the extent to which the foreign bank holding company is subject to comparable home country standards. In December 2012,February 2014, the Federal Reserve Board issued a notice of proposed rulemaking to applyfinal rules applying enhanced prudential standards and an early remediation framework to foreign banking organizations, or FBOs, like us with $50 billion or more in total global consolidated assets. The proposed rule would result infinal rules represent significant changes to the way that the U.S. operations of FBOs are supervised by the Federal Reserve within the United States. In particular, the proposal would:final rules:

 

require an FBO with both $50 billion or more in total global consolidated assets and combined U.S. assets (excluding the total assets of each U.S. branch and agency) of $10$50 billion or more to establish a U.S. top-tier intermediate holding company (“IHC”) over all U.S. bank and nonbank subsidiaries subject to the proposal;

 

subject an FBO’s IHC to the same capital adequacy standards, including minimum risk based capital and leverage requirements, as those applicable to U.S. bank holding companies;

 

require an FBO with combined U.S. assets of $50 billion or more to have its U.S. operations satisfy certain liquidity risk management standards, conduct liquidity stress tests, and maintain a 30-day buffer of highly liquid assets over specified time horizons, and an FBO with combined U.S. assets of less than $50 billion would be required to conduct an internal liquidity stress test and report the results to the Federal Reserve Board on an annual basis; and

subject the largest FBOs with the most significant U.S. operations (i.e., those FBOs with $50 billion or more in total global consolidated assets and $50 billion or more in combined U.S. assets, excluding the assets of their U.S. branch and agency networks) to heightened compliance obligations with respect to capital plans, capital and leverage standards, capital stress testing, liquidity stress testing and risk management.

subject the largest FBOs with the most significant U.S. operations (i.e., those FBOs with $50 billion or more in total global consolidated assets and $50 billion or more in combined U.S. assets, excluding the assets of their U.S. branch and agency networks) to heightened compliance obligations with respect to capital plans and capital stress testing.

The proposalfinal rules also includesinclude requirements relating to single-counterparty credit limits, overall risk management and debt-to-equity limits and early remediation for the U.S. operations of FBOs. FBOsImplementation of the final rules began June 1, 2014 with total global consolidated assets of $50 billion or more as ofthe most significant requirements to be implemented beginning July 1, 2014 will2016. Rules imposing single counterparty credit limits and early remediation requirements on FBOs have yet to be subject tofinalized. We are currently assessing the proposed rules starting on July 1, 2015. The full impact of these enhanced prudential requirements on our business will not be known with certainty until final regulations have been adopted.business.

Shinhan Bank America

Shinhan Bank America, a state chartered bank that is located in New York and is not a member of the Federal Reserve, is subject to extensive regulation and examination by the Department, as its chartering authority, and by the FDIC, as the insurer of its deposits and as its primary federal banking regulator. The federal and state laws and regulations which are applicable to banks regulate, among other things, the activities in which they may engage and the locations at which they may engage in them, their investments, their reserves against deposits, the timing of the availability of deposited funds and transactions with affiliates, among other things. Shinhan Bank America must file reports with the Department and the FDIC concerning its activities and financial condition, in addition to obtaining regulatory approvals prior to entering into certain transactions, such as establishing branches and mergers with, or acquisitions of, other depository institutions. The Department and the FDIC periodically examine the bank to test Shinhan Bank America’s safety and soundness and its compliance with various regulatory requirements. This comprehensive regulatory and supervisory framework restricts the activities in which a bank can engage and is intended primarily for the protection of the FDIC insurance fund and the bank’s depositors. The regulatory structure also gives the regulatory authorities extensive discretion in connection with their supervisory and enforcement activities and examination policies, including policies with respect to the classification of assets and the establishment of adequate loan loss reserves. Any change in such regulations, whether by the Department, the FDIC or as a result of the enactment of legislation, could have a material adverse impact on Shinhan Bank America and its operations.

Capital Requirements. The FDIC imposes capital adequacy standards on state-chartered banks like Shinhan Bank America. In order to be considered “adequately capitalized”, the FDIC’s current capital regulations require a minimum 3.0% Tier I leverage capital requirement for the most highly-rated state-chartered, non-member banks, with an additional cushion of at least 100 basis points required for all other state-chartered, non-member banks, which effectively will increase the minimum Tier I leverage ratio for such other banks to 4.0%. Under the FDIC’s regulation, the highest-rated banks are those that the FDIC determines are not anticipating or experiencing significant growth and have well diversified risk, including no undue interest rate risk exposure, excellent asset quality, high liquidity, good earnings and, in general, which are considered a strong banking organization and are rated composite 1 under the Uniform Financial Institutions Rating System. Tier I or core capital is defined as the sum of common stockholders’ equity (including retained earnings), non-cumulative perpetual preferred stock and related surplus, and minority interests in consolidated subsidiaries, minus all intangible assets other than certain qualifying supervisory goodwill and certain mortgage servicing rights.

The FDIC also requires that banks meet a risk-based capital standard. The current risk-based capital standard for banks requires, in order to be “adequately capitalized”, the maintenance of a ratio of total capital (which is defined as Tier I capital and supplementary capital) to risk-weighted assets of 8.0% and Tier I capital to risk-weighted assets of 4%. In determining the amount of risk-weighted assets, all assets, plus certain off-balance sheet assets, are multiplied by a risk-weight of 0% to 100%, based on the risks the FDIC believes are inherent in the type of asset or item. The components of Tier I capital are the same as for the leverage capital standard. The components of supplementary capital include certain perpetual preferred stock, certain mandatory convertible securities, certain subordinated debt and intermediate preferred stock and general allowances for loan and lease losses. Allowance for loan and lease losses includable in supplementary capital is limited to a maximum of 1.25% of risk-weighted assets. Overall, the amount of capital counted toward supplementary capital cannot exceed 100% of core capital.

In order for our U.S. bank subsidiary to be classified as “well-capitalized”“well capitalized”, which is necessary in order for us to maintain our financial holding company status, it must have a Tier I leverage ratio of at least 5%, a Tier I risk-basedrisk-

based capital ratio of at least 6% and a total risk-based capital ratio of at least 10%. Furthermore, banks are generally encouraged to maintain even higher levels of capital during the current period of economic difficulty.

As of December 31, 2012,2014, Shinhan Bank America exceeded all of the capital ratio standards for a well-capitalizedwell capitalized bank with a Tier I leverage ratio of 10.91%13.41%, a Tier I risk-based capital ratio of 16.82%18.83% and a total risk-based capital ratio of 18.09%20.80%.

The current FDIC capital adequacy guidelines will be modified in accordance with Basel III.“Basel III”. In June 2012,July 2013, the Federal Reserve, the FDIC and the Office of the Comptroller of the Currency issued three proposedfinal rules (the “Proposed“Final Rules”) that would substantially revise the federal banking agencies’ current capital rules and implement Basel III. The ProposedFinal Rules, if adopted, will, among other things, narrow the definition of capital, and increase capital requirements for specific exposures. They also include higher capital ratio requirements. In addition, consistent with the Dodd-Frank Act, they remove references to, or requirements of reliance on, credit ratings in the capital rules and replace them with alternative standards of creditworthiness. Although the final rules have not been released, based on the Proposed Rules, Shinhan Bank America’sAmerica has been subject to the Final Rules since January 1, 2015 and its current capital ratios are more than sufficient to satisfy any reasonably anticipated increase.the requirements set forth in the Final Rules.

Activities and Investments of New York-Chartered Banks. Shinhan Bank America derives its lending, investment and other authority primarily from the applicable provisions of New York State Banking Law and the regulations of the Department, as well as FDIC regulations and other federal laws and regulations. See “— Activities and Investments of FDIC-Insured State-Chartered Banks” below. These New York laws and regulations authorize Shinhan Bank America to invest in real estate mortgages, consumer and commercial loans, certain types of debt securities, including certain corporate debt securities and obligations of federal, State and local governments and agencies, and certain other assets. A bank’s aggregate lending powers are not subject to percentage of asset limitations, but, as discussed below, there are limits on the amount of credit exposure that a bank may have to a single borrower or group of related borrowers. A New York-chartered bank may also exercise trust powers upon approval of the Department. Shinhan Bank America does not have trust powers.

With certain limited exceptions, Shinhan Bank America may not make loans or extend credit for commercial, corporate or business purposes (including lease financing) to a single borrower, the aggregate amount of which would be in excess of 15% of Shinhan Bank America’s net worth, on an unsecured basis, and 25% of the net worth if the excess is collateralized by readily marketable collateral or collateral otherwise having a value equal to the amount by which the loan exceeds 15% of Shinhan Bank America’s net worth. In calculating the amount of outstanding loans or credit to a particular borrower for this purpose, Shinhan Bank America must include its credit exposure arising from derivative transactions with that borrower.

Activities and Investments of FDIC-Insured State-Chartered Banks. The activities and equity investments of FDIC-insured, state-chartered banks are generally limited to those that are permissible for national banks. Under regulations dealing with equity investments, an insured state bank generally may not directly or indirectly acquire or retain any equity investment of a type, or in an amount, that is not permissible for a national bank. An insured state bank may, among other things, (i) acquire or retain a majority interest in a subsidiary that is engaged in activities that are permissible for the bank itself to engage in, (ii) invest as a limited partner in a partnership the sole purpose of which is direct or indirect investment in the acquisition, rehabilitation or new construction of a qualified housing project, provided that such limited partnership investments may not exceed 2% of the bank’s total assets, and (iii) acquire up to 10% of the voting stock of a company that solely provides or reinsures directors’, trustees’ and officers’ liability insurance coverage or bankers’ blanket bond group insurance coverage for insured depository institutions. In addition, an FDIC-insured state-chartered bank may not directly, or indirectly through a subsidiary, engage as “principal” in any activity that is not permissible for a national bank unless the FDIC has determined that such activities would pose no risk to the insurance fund of which it is a member and the bank is in compliance with applicable regulatory capital requirements.

Regulatory Enforcement Authority. Applicable banking laws include substantial enforcement powers available to federal banking regulators. This enforcement authority includes, among other things, the ability to assess civil money penalties, to issue cease-and-desist or removal orders and to initiate injunctive actions against

banking organizations and institution-affiliated parties, as defined. In general, these enforcement actions may be initiated for violations of laws and regulations and unsafe or unsound practices. Other actions or inactions may provide the basis for enforcement action, including misleading or untimely reports filed with regulatory authorities.

Under the New York State Banking Law, the Department may issue an order to a New York-chartered banking institution to appear and explain an apparent violation of law, to discontinue unauthorized or unsafe practices and to keep prescribed books and accounts. Upon a finding by the Department that any director, trustee or officer of any banking organization has violated any law, or has continued unauthorized or unsafe practices in conducting the business of the banking organization after having been notified by the Department to discontinue such practices, such director, trustee or officer may be removed from office by the Department after notice and an opportunity to be heard. The Department also may take possession of a banking organization under specified statutory criteria.

Prompt Corrective Action. Section 38 of the Federal Deposit Insurance Act (“FDIA”) provides the federal banking regulators with broad power to take “prompt corrective action” to resolve the problems of undercapitalized institutions. The extent of the regulators’ powers depends on whether the institution in question is “well capitalized”, “adequately capitalized”, “undercapitalized”, “significantly undercapitalized” or “critically undercapitalized”. A bank is deemed to be (i) “well capitalized” if it has total risk-based capital ratio of 10.0% or more, has a Tier I risk-based capital ratio of 6.0% or more, has a Tier I leverage capital ratio of 5.0% or more and is not subject to specified requirements to meet and maintain a specific capital level for any capital measure, (ii) “adequately capitalized” if it has a total risk-based capital ratio of 8.0% or more, a Tier I risk-based capital ratio of 4.0% or more and a Tier I leverage capital ratio of 4.0% or more (3.0% under certain circumstances) and does not meet the definition of “well capitalized”, (iii) “undercapitalized” if it has a total risk-based capital ratio that is less than 8.0%, a Tier I risk-based capital ratio that is less than 4.0% or a Tier I leverage capital ratio that is less than 4.0% (3.0% under certain circumstances), (iv) “significantly undercapitalized” if it has a total risk-based capital ratio that is less than 6.0%, a Tier I risk-based capital ratio that is less than 3.0% or a Tier I leverage capital ratio that is less than 3.0%, and (v) “critically undercapitalized” if it has a ratio of tangible equity to total assets that is equal to or less than 2.0%. The regulations also provide that a federal banking regulator may, after notice and an opportunity for a hearing, reclassify a “well capitalized” institution as “adequately capitalized” and may require an “adequately capitalized” institution or an “undercapitalized” institution to comply with supervisory actions as if it were in the next lower category if the institution is in an unsafe or unsound condition or engaging in an unsafe or unsound practice. The federal banking regulator may not, however, reclassify a “significantly undercapitalized” institution as “critically undercapitalized.”

An institution generally must file a written capital restoration plan which meets specified requirements, as well as a performance guaranty by each company that controls the institution, with an appropriate federal banking regulator within 45 days of the date that the institution receives notice or is deemed to have notice that it is “undercapitalized,” “significantly undercapitalized” or “critically undercapitalized.” Immediately upon becoming undercapitalized, an institution becomes subject to statutory provisions, which, among other things, set forth various mandatory and discretionary restrictions on the operations of such an institution.

FDIC Insurance. Shinhan Bank America is a member of the FDIC. As insurer, the FDIC is authorized to conduct examinations of, and to require reporting by, FDIC-insured institutions. It also may prohibit any FDIC-insured institution from engaging in any activity the FDIC determines by regulation or order to pose a serious threat to the FDIC.

In the past four years, there have been many failures and near-failures among financial institutions.institutions, although such failures have been declining in the United States in recent years. The FDIC insurance fund reserve ratio, representing the ratio of the fund to the level of insured deposits, declined due to losses caused by bank failures and the FDIC then increased its deposit insurance premiums on remaining institutions in order to replenish the insurance fund. The FDIC insurance fund balance increased throughout 2010 and turned positive in 2011. The

Dodd-Frank Act requires the FDIC to increase the ratio of the FDIC insurance fund to estimated total insured deposits to 1.35% by September 30, 2020. If bank failures in the future are more costly than the FDIC currently anticipates, then the FDIC will be required to continue to impose higher insurance

premiums. Such an increase would increase our non-interest expense. Thus, despite the prudent steps Shinhan Bank America may take to avoid the mistakes made by other banks, its costs of operations may increase as a result of those mistakes by others.

As required by the Dodd-Frank Act, the FDIC revised its deposit insurance premium assessment rates.rates in 2011. In general, the rates are applied to a bank’s total assets less tangible capital, in contrast to the former rule which applied the assessment rate to a bank’s amount of deposits. The FDIC believes that while the largest banks will face higher assessments under the new system than they would under the former system, most banks, including Shinhan Bank America, will pay a lower total assessment under the new system than they would have paid under the former system.

As a result of the Dodd-Frank Act, the increase in the standard FDIC insurance limit from $100,000 to $250,000 was made permanent. Since the Dodd-Frank Act also authorized banks to pay interest on commercial demand deposits, commercial depositors currently must choose between earning interest on their demand deposits or having the benefit of unlimited deposit insurance coverage.

The FDIC may terminate the deposit insurance of any insured depository institution, including Shinhan Bank America, if it determines, after a hearing, that the institution has engaged or is engaging in unsafe or unsound practices, is in an unsafe or unsound condition to continue operations, or has violated any applicable law, regulation, order or any condition imposed by an agreement with the FDIC. It also may suspend deposit insurance temporarily during the hearing process for the permanent termination of insurance, if the institution has no tangible capital. If insurance of accounts is terminated, the accounts at the institution at the time of the termination, less subsequent withdrawals, shall continue to be insured for a period of six months to two years, as determined by the FDIC. Management is aware of no existing circumstances that would result in termination of Shinhan Bank America’s deposit insurance.

Brokered Deposits. Under federal law and applicable regulations, (i) a well capitalized bank may solicit and accept, renew or roll over any brokered deposit without restriction, (ii) an adequately capitalized bank may not accept, renew or roll over any brokered deposit unless it has applied for and been granted a waiver of this prohibition by the FDIC and (iii) an undercapitalized bank may not (x) accept, renew or roll over any brokered deposit or (y) solicit deposits by offering an effective yield that exceeds by more than 75 basis points the prevailing effective yields on insured deposits of comparable maturity in such institution’s normal market area or in the market area in which such deposits are being solicited. The term “undercapitalized insured depository institution” is defined to mean any insured depository institution that fails to meet the minimum regulatory capital requirement prescribed by its appropriate federal banking agency. The FDIC may, on a case-by-case basis and upon application by an adequately capitalized insured depository institution, waive the restriction on brokered deposits upon a finding that the acceptance of brokered deposits does not constitute an unsafe or unsound practice with respect to such institution. Shinhan Bank America had an aggregate amount of $8.1US$5 million of brokered deposits outstanding at December 31, 2012.2014.

Community Reinvestment and Consumer Protection Laws. In connection with its lending activities, Shinhan Bank America is subject to a variety of federal laws designed to protect borrowers and promote lending to various sectors of the economy and population. Included among these are the Home Mortgage Disclosure Act, Real Estate Settlement Procedures Act, Truth-in-Lending Act, Equal Credit Opportunity Act, Fair Credit Reporting Act and CRA.

The CRA requires FDIC insured banks to define the assessment areas that they serve, identify the credit needs of those assessment areas and take actions that respond to the credit needs of the community. The FDIC must conduct regular CRA examinations of Shinhan Bank America and assign it a CRA rating of “outstanding,” “satisfactory,

“satisfactory,��needs“needs improvement” or “unsatisfactory.” Shinhan Bank America is also subject to provisions of the New York State Banking Law which impose similar obligations to serve the credit needs of its assessment areas. The Department and the FDIC each periodically assess a bank’s compliance, and make the assessment available to the public. Federal and New York State laws both require consideration of these ratings when reviewing a bank’s application to engage in certain transactions, including mergers, asset purchases and the establishment of branch offices. A negative assessment may serve as a basis for the denial of any such application. Shinhan Bank America has received “satisfactory” ratings from both the Department and the FDIC.

The Dodd-Frank Act created a new federal Consumer Financial Protection Bureau (“Bureau”) with broad authority to regulate and enforce consumer protection laws. The Bureau has the authority to adopt regulations under numerous existing federal consumer protection statutes. The Bureau may also decide that a particular consumer financial product or service, or the manner in which it is offered, is an unfair, deceptive, or abusive act or practice. If the Bureau so decides, it has the authority to outlaw such act or practice. The FDIC enforces the regulations of the Bureau with regard to Shinhan Bank America.

Limitations on Dividends. The payment of dividends by Shinhan Bank America is subject to various regulatory requirements. Under New York State Banking Law, a New York-chartered stock bank may declare and pay dividends out of its net profits, unless there is an impairment of capital, but approval of the Superintendent of Banks is required if the total of all dividends declared in a calendar year would exceed the total of its net profits for that year combined with its retained net profits of the preceding two years, subject to certain adjustments.

Assessments.Assessments. Banking institutions are required to pay assessments to both the FDIC and the Department to fund the operations of those agencies. The assessments are based upon the amount of Shinhan Bank America’s total assets. Shinhan Bank America must also pay an examination fee to the Department when they conductit conducts an examination.

Transactions with Related Parties. Shinhan Bank America’s authority to engage in transactions with related parties or “affiliates” (i.e., any entity that controls or is under common control with an institution) or to make loans to certain insiders is limited by Sections 23A and 23B of the Federal Reserve Act. Section 23A limits the aggregate amount of transactions with any individual affiliate to 10% of the capital and surplus of the institution and also limits the aggregate amount of transactions with all affiliates to 20% of the institution’s capital and surplus. The term “affiliate” includes, for this purpose, us and any company that we control other than Shinhan Bank America and its subsidiaries.

Loans to affiliates must be secured by collateral with a value that depends on the nature of the collateral. The purchase of low quality assets from affiliates is generally prohibited. Loans and asset purchases with affiliates, must be on terms and under circumstances, including credit standards, that are substantially the same or at least as favorable to the institution as those prevailing at the time for comparable transactions with nonaffiliated companies. In the absence of comparable transactions, such transactions may only occur under terms and circumstances, including credit standards that in good faith would be offered to or would apply to nonaffiliated companies. Shinhan Bank America’s authority to extend credit to executive officers, directors and 10% shareholders, as well as entities controlled by such persons, is currently governed by Regulation O of the Federal Reserve Board. Regulation O generally requires such loans to be made on terms substantially similar to those offered to unaffiliated individuals (except for preferential loans made in accordance with broad based employee benefit plans), places limits on the amount of loans Shinhan Bank America may make to such persons based, in part, on Shinhan Bank America’s capital position, and requires certain approval procedures to be followed.

Standards for Safety and Soundness. FDIC regulations require that Shinhan Bank America adopt procedures and systems designed to foster safe and sound operations in the areas of internal controls, information systems, internal and audit systems, loan documentation, credit underwriting, interest rate risk exposure, asset growth,

asset quality, earnings and compensation, fees and benefits. Among other things, these regulations prohibit compensation and benefits and arrangements that are excessive or that could lead to a material financial loss. If Shinhan Bank America fails to meet any of these standards, it will be required to submit to the FDIC a plan specifying the steps that will be taken to cure the deficiency. If it fails to submit an acceptable plan or fails to implement the plan, the FDIC will require it to correct the deficiency and until corrected, may impose restrictions on it.

The FDIC has also adopted regulations that require Shinhan Bank America to adopt written loan policies and procedures that are consistent with safe and sound operation, are appropriate for its size, and must be reviewed by its Board of Directors annually. Shinhan Bank America has adopted such policies and procedures, the material provisions of which are discussed above as part of the discussion of our lending operations.

U.S. regulationRegulation of otherOther U.S. operationsOperations

In the United States, Shinhan Investment America Inc., our U.S.-registered broker-dealer subsidiary, is subject to regulations that cover all aspects of the securities business, including, sales methods, trade practices among broker-dealers, use and safekeeping of clients’ funds and securities, capital structure; record-keeping, the financing of clients’ purchases, and the conduct of directors, officers and employees.

Shinhan Investment America Inc. is regulated by a number of different government agencies and self-regulatory organizations, including the SEC and the Financial Industry Regulatory Authority (“FINRA”). Each such entityOur U.S. subsidiaries are also is regulated by some or all of the NYSE, the Municipal Securities Rulemaking Board, the U.S. Department of the Treasury, the Federal Reserve, and the Commodities Futures Trading Commission. In addition, the U.S. states, provinces and territories have local securities commissions that regulate and monitor activities in the interest of investor protection. These regulators have a variety of sanctions available, including the authority to conduct administrative proceedings that can result in censure, fines, the issuance of cease-and-desist orders or the suspension or expulsion of the broker-dealer or its directors, officers or employees.

FINRA is dedicated to investor protection and market integrity through effective and efficient regulation and complementary compliance and technology-based services. FINRA covers a broad spectrum of securities businesses, including, registering and educating industry participants, examining securities firms, writing rules, enforcing those rules and the federal securities laws, informing and educating the investing public, providing trade reporting and other industry utilities, and administering a dispute resolution forum for investors and registered firms. It also performs market regulation under contract for the NASDAQ Stock Market, the American Stock Exchange and the Chicago Climate Exchange.

Many of the provisions of the Dodd-Frank Act discussed above will affect the operation of Shinhan Investment America, as well as our U.S. banking operations. Again, the impact of this statute on our operations will depend on the final regulations ultimately adopted by various agencies and oversight boards in 2011 and 2012.coming years.

ITEM 4.C.Organizational Structure

As of the date hereof, we have 13 direct and 18 indirect subsidiaries. The following diagram provides an overview of our organizational structure, including our significant subsidiaries and our ownership of such subsidiaries as of the date of this annual report:

 

LOGOLOGO

All of our subsidiaries are incorporated in Korea, except for the following:

 

Shinhan Asia Limited (incorporated in Hong Kong);

 

Shinhan Bank America (incorporated in the United States);

 

Shinhan Bank Canada (incorporated in Canada);

 

Shinhan Bank (China) Limited (incorporated in the People’s Republic of China);

 

Shinhan Bank Europe GmbH (incorporated in Germany);

 

Shinhan Bank Kazakhstan Limited (incorporated in Kazakhstan);

 

Shinhan Bank Japan (incorporated in Japan);

 

Shinhan Khmer Bank LimitedPLC (incorporated in Cambodia);

Shinhan Bank Vietnam Ltd. (incorporated in Vietnam);

 

LLP MFO Shinhan Investment Corp., Europe Ltd.Finance (incorporated in the United Kingdom)Kazakhstan);

 

Shinhan Investment Corp., USA Inc. (incorporated in the United States);

 

Shinhan Investment Corp., Asia Ltd. (incorporated in Hong Kong); and

 

Shinhan BNP Paribas Asset Management (Hong Kong) Limited (incorporated in Hong Kong).

 

ITEM 4.D.Properties

The following table provides information regarding certain of our properties in Korea.

 

     Area (In square meters)  Area
(In square meters)
 

Type of Facility

  

Location

  Building   Site
(If Different)
  

Location

 Building Site (If
Different)
 

Registered office and corporate headquarters

  120, 2-Ga, Taepyung-Ro, Jung-Gu, Seoul 100-102, Korea   59,519     5,418   20, Sejong-daero 9-gil, Jung-gu, Seoul100-724, Korea 59,519   5,418  

Shinhan Investment Corp.

  23-2, Youido-Dong, Youngdungpo-Gu, Seoul, Korea 150-312   70,170     4,765   23-2, Youido-dong, Youngdungpo-gu, Seoul, Korea 150-312 70,170   4,765  

Shinhan Centennial Building

  117, Samgak-Dong, Jung-Gu, Seoul, Korea   19,697     1,389   117, Samgak-dong, Jung-gu, Seoul, Korea 19,697   1,389  

Shinhan Bank Gwanggyo Branch

  14, 1-Ga, Namdaemun-Ro, Jung-Gu, Seoul, Korea   16,727     6,783   14, 1-ga, Namdaemun-ro, Jung-gu, Seoul, Korea 16,727   6,783  

Shinhan Myongdong Branch

  53-1, 1-Ga, Myong-Dong, Jung-Gu, Seoul, Korea   8,936     1,014   53-1, 1-ga, Myong-dong, Jung-gu, Seoul, Korea 8,936   1,014  

Shinhan Youngdungpo Branch

  57, 4-Ga, Youngdungpo-Dong, Youngdungpo-Gu, Seoul, Korea   6,171     1,983   57, 4-ga, Youngdungpo-dong, Youngdungpo-gu, Seoul, Korea 6,171   1,983  

Shinhan Back Office Support Center

  781, Janghang-Dong, Ilsan-Gu, Goyang-Si, Kyunggi Province, Korea   24,496     5,856   781, Janghang-dong, Ilsan-gu, Goyang-si, Gyeonggi-do, Korea 24,496   5,856  

Shinhan Bank Back Office and Call Center

  731, Yoksam-Dong, Kangnam-Gu, Seoul, Korea   23,374     7,964   731, Yoksam-dong, Gangnam-gu, Seoul, Korea 23,374   7,964  

Shinhan Bank Back Office and Storage Center

  210-12, Bangseo-Dong, Sangdang-Gu, Cheongju-Si, Chungcheongbuk-Do, Korea   6,094     5,376   1074, Yongam-dong, Sangdang-gu, Cheongju-Si, Chungcheongbuk-do, Korea 6,019   5,376  

Shinhan Card Yoksam-Dong Building

  790-5, Yoksam-Dong, Kangnam-Gu, Seoul, Korea   7,348     1,185   790-5, Yoksam-dong,Gangnam-gu, Seoul, Korea 7,348   1,185  

Shinhan Data Center

 23-2, Jukjeon-dong, Suji-gu, Yongin, Gyeonggi-do, Korea 44,676   9,114  

Our subsidiaries own or lease various land and buildings for their branches and sales offices.

As of December 31, 2012,2014, Shinhan Bank had a countrywide network of 949901 branches. Approximately 24.9%25.2% of these facilities were housed in buildings owned by us, while the remaining branches were leased properties. As of December 31, 2012,2014, Jeju Bank had 3938 branches of which we own 18 of the buildings in which the facilities are located, representing 46%47.4% of its total branches. Lease terms are generally from two to three years, and seldom exceed five years.

As of December 31, 2012,2014, Shinhan Card had 4033 branches, all but one of which werewas leased. Lease terms are generally from one to two years. We also lease Shinhan Card’s headquarters for a term of five years. As of December 31, 2012,2014, Shinhan Investment had 103a nationwide network of 95 branches of which we own eightsix of the buildings in which the facilities are located, representing 8%6.3% of its total branches.branches in Korea. Lease terms are generally from one to two years. As of December 31, 2012,2014, Shinhan Life had 225186 branches which we leased for a term of generally twoone to threetwo years.

The net book value of all the properties owned by us at December 31, 20122014 was ₩2,587W2,742 billion. We do not own any material properties outside of Korea.

ITEM 4.E.Unresolved Staff Comments

We do not have any unresolved comments from the staff of the U.S. Securities and Exchange Commission regarding our periodic reports under the Securities Exchange Act of 1934, as amended.

 

ITEM 5.OPERATING AND FINANCIAL REVIEW AND PROSPECTS

You should read the following discussion and analysis of our financial condition and results of operations together with our consolidated financial statements and notes thereto included in this annual report. The following discussion is based on our consolidated financial statements, which have been prepared in accordance with IFRS.

ITEM 5.A.Operating Results

Overview

We are one of the leading financial institutions in Korea in terms of total assets, revenues, profitability and capital adequacy, among others. Incorporated on September 1, 2001, we are the first privately-held financial holding company to be established in Korea. Since inception, we have developed and introduced a wide range of financial products and services in Korea and aimed to deliver comprehensive financial solutions to clients through a convenient one-portal network. According to reports by the Financial Supervisory Service, we are one of the three largest financial services providersprovider in Korea as measured by total assets as of December 31, 20122014 and operate the third largest banking business (as measured by consolidated total assets as of December 31, 2012)2014) and the largest credit card business (as measured by the total credit purchase volume as of December 31, 2012)2014) in Korea.

Most of our assets are located in, and we generate most of our income from, Korea. Accordingly, our business and profitability are largely dependent on the general economic and social conditions in Korea, including interest rates, inflation, exports, personal expenditures and consumption, unemployment, demand for business products and services, debt service burden of households and businesses, the general availability of credit, the asset value of real estate and securities and other factors affecting the financial well-being of our corporate and retail customers. The Korean economy is closely integrated with, and is significantly affected by, developments in the global economy and financial markets. In recent years, the global economy and financial markets experienced hardship, which also had a negative impact on the Korean economy and in turn on our business and profitability. See “Item 3.D. Risk Factors — Risks Relating to our Banking Business — Difficult conditions and turbulence in the Korean and global economy and financial markets may adversely affect our business, asset quality, capital adequacy and earnings”.earnings.”

The ongoing fiscalIn particular, difficulties in financial and financial difficulties affecting Europe and elsewhereeconomic conditions could result in significant deterioration in the worldquality of our assets and the slow economic recovery in Koreaaccumulation of higher provisioning, allowances for loan losses and globally continue to present a number of difficulties and challenges for financial institutions in Korea, including us, particularly in the form of deterioration in asset qualitycharge-offs as an increasing number of our corporate borrowersand retail customers declare bankruptcy or insolvency or otherwise face liquidityincreasing difficulties in meeting their debt obligations. In addition, the continuing slump in the real estate market and are forcedthe shipbuilding and shipping industries has led to undergo restructuring, sometimes under the guidance of the Government. For example, Shinhan Bank’s delinquency ratio increased from 0.48% as of December 31, 2010 to 0.60% as of December 31, 2011 and 0.61% as of December 31, 2012, primarily as a result of increased delinquency among our corporate borrowers (including Kukdong Engineering & Construction Co. and Woongjin Holdings Co., Ltd., both of which applied for court receivership in September 2012), particularly in the construction, and real estate leasing, businessshipbuilding and shipping industries (and in certain cases, even insolvency, corporate restructurings and/or voluntary arrangements with creditors, as was the case for the current and former member companies of the STX Group, Keangnam Enterprises and Dongbu Steel, to each of which we have limited exposure). While we have sought to actively reduce our exposure to such troubled industries through preemptive risk management policies, we cannot assure you that we will not experience further loan losses from borrowers in these industries since the quality of their assets may further deteriorate due to the continued slump in the Korean real estate market. In contrast to the corporate section, the ongoing economic sluggishness has had a less severe impact on our retail businesses, particularly in our retail banking and credit card businesses. This was largely because our retail loans are mostly mortgage and home equity loans collateralized by residential properties and individuals and households traditionally are less prone to default on mortgage and home equity loans. Nonetheless,these industries or for other reasons. Shinhan Bank’s delinquency ratio for the retail sector(based on one or more month of delinquency) increased from 0.30% as of December 31,0.48% in 2010 to 0.39% as of December 31,0.60% in 2011 and 0.53% as of December 31,0.61% in 2012, before decreasing to 0.39% in 2013 and decreasing further to 0.31% in 2014 primarily due to Shinhan Bank’s active efforts to reduce its exposure to such troubled industries and other at-risk borrowers through preemptive risk management policies and increased delinquency among retaillending to borrowers in relation with high-quality credit profiles as part of Shinhan Bank’s strategic initiative

to certain primary housing loans resulting from the sustained slump in the housing market.improve its asset quality. As for our credit card business, Shinhan Card’sCard, its delinquency ratio under the Financial Services Commission guidelines increased from 2.0% as of December 31,2.01% in 2010 to 2.3% as of December 31,2.27% in 2011 and 2.6%2.64% in 2012 largely as a result of December 31, 2012 due primarily to an increase in its operating assets.assets, before stabilizing to 2.15% and 2.18% in 2013 and 2014, respectively, largely as a result of its enhanced preemptive risk management and controlled asset growth as well as the sale of large non-performing loans to improve its asset quality.

We derive most of our income from interest earned on our corporate and retail loans, net of funding costs (which primarily consist of interest payable on customer deposits). Net interest income is largely a function of the average volume of loans and the net interest spread thereon. Since 2010 as

In 2013, the immediate impact of the recent global financial crisis subsided somewhat, our average volume of retail loans increased by 5.8% from 2012 largely due to an increase in long-term housing rental deposit loans in tandem with a rise in long-term housing rental prices and deposits increased. Thean increase in retail loans to high quality customers such as police officers and government employees, which more than offset a decrease in new home purchase mortgage loans due to the continued uncertainty in the outlook for the Korean housing market. In 2013, the average volume of corporate loans increased by 2.6%, largely as we continuedbecause corporate borrowers increasingly resorted to make secured housing loans while reducing exposure to unsecured lending, and corporate customers increasingly came to rely on bank loans as a source of funding due to difficulties in finding alternative sources of funding indebenture issuances through capital markets rather than bank borrowings as their primary funding source due to the credit crisisample liquidity in the Korean financial sector and the volatility in financial markets.

From 2010 to 2011,low interest rates available for such debentures. In 2014, the average rate on interest-earning assets increased faster than the average yield on interest-bearing liabilities and the volume effect (related to the net changes in the average balance of interest-earning assets relative to that of interest-bearing liabilities) outweighed the rate effect (related to the net changes in the average rate of interest payable on interest-earning assets relative to that of interest-bearing liabilities). Accordingly, Shinhan Bank’s net interest income increasedretail loans grew by 6.1% from ₩4,590 billion in 2010 to ₩4,971 billion in 2011. Net interest income after provision for loan losses increased from ₩3,464 billion in 2010 to ₩4,324 billion in 2011 principally2013, largely due to a decreasecontinued increase in provision for loan losses resulting from a reductionlending to borrowers with high credit profiles and government employees with relatively strong job security (such as police officers and firefighters) as part of borrowers subjectour strategic initiative to restructuring due following a large-scale fast-track restructuring undertaken in 2010increase the volume of lending while maintaining or improving the profit margin and an overall improvement in asset quality for such lending, an increase in the volume of long-term housing rental deposit loans in tandem with a growing preference for long-term housing rental in lieu of home ownership due in part to the continued uncertainty in the outlook for the Korean real property market, and a substantial increase in the volume of housing mortgage loans in the second half of 2014 following the series of Government plans to stimulate the general economy and the real estate market through various monetary, fiscal and deregulatory measures as announced in the second half of 2014. In 2014, the average volume of corporate loans increased by 4.7% from 2013, largely due to Shinhan Bank’s enhanced risk management policies. As a result, Shinhan Bank’s operating income also increasedrelatively stable growth in loans to small- to medium-sized enterprises (which mainly resulted from ₩2,193 billionheightened marketing focus on the good-quality smaller-sized enterprises that are not required to be audited by outside directors) and loans to large corporations (which mainly resulted from an increase in 2010 to ₩2,673 billion in 2011.demand for facility loans and acquisition financing).

From 20112012 to 2012,2013, both the average yield on interest-earning assets and the average rate on interest-bearing liabilities decreased (with the former decreasing more sharply than the latter due to the relative difference in relative maturity profiles) while the average balance increased for both interest-earning assets and interest-bearing liabilities. Largely due to the greater decrease in the average yield on interest-earning assets compared to that for the average rate on interest-bearing liabilities, Shinhan Bank’s net interest income decreased by 8.7% from ₩4,971W4,768 billion in 20112012 to ₩4,751W4,351 billion in 2012.2013. Net interest income after provision for loan losses amounted to ₩4,325W3,950 billion and ₩3,933W3,677 billion in 20112012 and 2012,2013, respectively. Shinhan Bank’s operating income also decreased by 17.2% from ₩2,673W2,078 billion in 20112012 to ₩2,071W1,720 billion in 2012.2013.

From 2013 to 2014, both the average yield on interest-earning assets and the average rate on interest-bearing liabilities decreased (with the former decreasing more than the latter due to the difference in relative maturity profiles), including as a result of the decreases in the base interest rate set by the Bank of Korea in August and October 2014, while the average balance increased for both interest-earning assets and interest-bearing liabilities. While the base rate decreases in 2014 had the impact of substantially narrowing the interest rate spread, such impact was largely offset by the increase in the average balance of loans as discussed above. As a result, Shinhan Bank’s net interest income remained relatively stable fromW4,351 billion in 2013 toW4,367 billion in 2014. Net interest income after provision for loan losses increased by 6.1% fromW3,677 billion in 2013 toW3,903 billion in 2014 due to a decrease in provisioning in reflection of the improvement of Shinhan Bank’s overall asset quality. Shinhan Bank’s operating income increased by 4.5% fromW1,720 billion in 2013 toW1,797 billion in 2014.

As for Shinhan Card, its net interest incomeoperating revenue is largely dependent on the transaction volume and less sensitive to interest rate movements than our banking business, since merchant fees (representing a fixed percentage of a credit card purchase amount) provide a stable source of income and our credit card business enjoys more diversified sources of funding, including commercial paper, corporate debentures (which have maturities longer than most bank deposit products) and asset-backed securitizations. The credit card transaction volume is largely dependent on the overall trends of the general Korean economy, such as general consumer spending patterns. As a result,patterns in Korea. Shinhan Card’s operating revenue for Shinhan Card increasedrevenues remained largely stable from to ₩4,264W4,599 billion in 20102012 to ₩4,526W4,615 billion in 2011,2013 and toW4,597 billion in 2014, in each case, largely due to increase in merchant fees collected due to an increase in the increased volume of credit card loans, and remained largely stable from ₩4,526 billionpurchases (especially through check cards), as well as an increase in 2011 to ₩4,599 billion in 2012, largely due to the increased volume of credit card loans, which waswere substantially offset by a reductiondecrease in merchant fee rates.the volume of cash advances. The volume of cash advances has been in a steady decline since 2013 after we ceased allowing installment repayments and a revolving facility for cash advances; partly as a result of a substitution effect, credit card loans have increased instead.

The following provides a discussion of the major trends surrounding the general economy and the financial services sector in Korea in 20122014 and our current outlook for 20132015 as they relate to our core businesses. The following discussion represents the subjective view of our management and may significantly differ from the actual results for 2013.2015.

Recent Developments and Outlook for Korean Economy

In 2012,During 2014, the global economy underwent divergent paths of growth, with the U.S. economy showing signs of stable and robust growth starting in the second half, while the rest of the world, such as China, Japan and Europe, experienced anemic growth or slowdown. Partly as a result of such developments, the U.S. government ended the quantitative easing program while China, Japan and Europe are likely to continue, if not strengthen, expansionary monetary policies. We expect such divergence to continue in 2015. As for the Korean economy grew atin 2014, it suffered a slow rate of 2.0% largely due to continued sluggishnesstemporary slowdown in export growththe first half due to the ongoing weakness in major developed economies as well asSewol ferry incident which chilled consumer spending, but rebounded to a cooling in domestic consumption in tandem with an increased levellimited extent on the back of household debt and continued sluggishnessthe government’s stimulus policies in the real property market. second half.

In order to mitigate the impact of deteriorating consumer and investor sentiment and unfavorable exchange rates and to stabilize2015, we expect that the Korean economy will post limited growth assuming continuation of expansionary monetary policies by the Korean government and growth in exports, particularly into the United States. However, significant uncertainties remain, including in the form of the magnitude and speed of the tightening of the money supply by the U.S. government, potential deflation in the Euro zone, slowdown in Chinese and other emerging market economies and the escalation of geopolitical concerns surrounding the Middle East and Russia, and the ensuing risks for the international financial markets and the global economy, any of which may have a material adverse effect on the Korean economy.

As for interest rate movements, in 2014 market interest rates generally declined in Korea due to sluggish domestic demand, low inflation level and inflow of foreign capital. In 2015, there was a further base interest rate decrease by the Bank of Korea incrementally loweredto a historic low of 1.75%. In light of such development and also the baseprojected modest growth of Korean economy in 2015, we expect that the low interest rate from 3.25%environment will generally continue in 2011 to 3.00%2015, assuming all other things equal, including no sudden and 2.75%substantial monetary tightening by governments in July and October of 2012, respectively. A decline in interest rates generally results in deterioration of Shinhan Bank’s net interest margin. See “—Interest Rates” below.

We do not expect the global economy to experience a drastic recovery in 2013. While the U.S. economy has experienced certain positive developments in its economic indicators, it continues to face high levels of unemployment and fiscal uncertainties, which may prevent it from experiencing rapid recovery. Europe is expected to continue to undergo fiscal austerity and deleveraging measures, which may lead to further deepening of the current recession, and there remains substantial uncertainty as to whether the fiscal and financial crisis in Europe will be favorably resolved. Chinese and Indian economies also show symptoms of cooling, and it remains unclear whether other emerging economies will be able to provide a buffer effect against the sluggishness in the major global markets, such as the United States and Europe.

Given the export-dependent nature of the Korean economy, the uncertainties in the global economic outlook are expected to continue to dampen chances for substantial economic growth in Korea, even if Korea becomes successful in controlling inflation. Accordingly, we expect the Korean economy to continue to post a low growth rate in 2013, and potentially a significantly lower rate compared to 2012, if the fiscal and financial crisis in Europe and elsewhere were to escalate and/or other major economies in the U.S.for policy or China were to remain stagnant.other reasons.

Recent Developments and Outlook for the Korean Financial Sector

Commercial Banking

In 2012,2014, major commercial banks in Korea generally experienced a positivemodest growth in totalterms of assets and revenues, principally due to a rebound in demand for loans from retail and corporate customers. The asset quality also improved to a limited extent in terms of both delinquency and non-performing loan volume,ratio. However, net interest margin generally tightened for the commercial banks largely due to a decrease in the base rates set by the Korean government as well as intensifying competition among Korean banks, particularly in relation to certain qualified fixed rate and installment payment loans.

In 2015, we expect Korean commercial banks to post modest loan growth in tandem with the expected growth in the overall Korean economy. We also expect the asset quality for Korean commercial banks to remain largely stable in 2015 in light of preemptive debt restructuring and conservative provisioning over the recent years. However, in the case of a sharp or sustained rise in interest rates including as a result of a monetary tightening by the U.S. government as currently expected, credit risk may significantly increase in light of the high level of household debt in Korea.

We are currently not aware of any major regulatory developments that may adversely affect the commercial banking industry in Korea. However, the prolonged low-interest rate environment has limited opportunities for commercial banks to generate profit by taking advantage of the differences between deposits and loans, and has fueled intense competition among major commercial banks for quality customers. Furthermore, as online service providers with large-scale user networks, such as Daum Kakao, make significant inroads in providing virtual payment services through a system based on a growing convergence of financial services and technology commonly referred to as “fintech”, competition for online customers is growing not just among commercial banks, but also from online service providers. Accordingly, the commercial banks are facing increasing pressure to upgrade their service platforms to attract and maintain online users, which represents a growing customer base compared to traditional customers who have primarily conducted banking in-person at physical banking branches.

Credit Cards

In 2014, credit companies in Korea generally experienced steady growth in profitability and stable asset quality, largely due to steadfast retail spending, cost-cutting measures undertaken by the credit card companies and stabilization in the delinquency ratio, notwithstanding the chilling effect of the Sewol ferry accident on consumer sentiment and the suspension of operation for certain card companies following accidental leaks of customer data.

In 2015, we expect that suchthe credit card companies will continue to record stable revenue and asset growth will be limited in 2013 due totandem with the growth in the overall Korean economy following fiscal and monetary stimulus by the Korean government. However, the expected sluggishnessrise in the global,cost of funding following the anticipated increase in base interest rates and in turn, Korean, economy. In termsthe risk of asset quality and profitability, Korean commercial banks generally experienced negative growth in 2012 due to the continued sluggishnessaggressive marketing, particularly among credit card companies in the real estatemid- to lower-tiers, may undercut the profitability of the credit card companies. In addition, given the already high level of household debt, an increase in interest rates may adversely impact the borrower’s ability to repay and other industries as well as the low interest-rate environment. In 2013, these banks may experience further reduced profitability duehence lead to an increase in delinquency and default rates and higher provisioning for loans, especially if the general economy continues to experience limited growth or remain stagnant overall.

On the regulatory side, we expect the Government to continue to introduce measures that are designed to further strengthen the asset quality of commercial banks as well as protect and assist consumers of financial services, including commercial banking services, such as by reducing or eliminating service fees. We believe that such measures will likely reduce asset growth and profitability of commercial banks, including Shinhan Bank.

We expect competition to further intensify in light of the recent acquisition of Korea Exchange Bank by Hana Financial Group and the expansion of retail operations by former specialized policy banks, such as National Agricultural Cooperative Federation and Industrial Bank of Korea. Competition is expected to be particularly intense in the area of asset management as more financial service providers enter into this business area to gain market share.

In light of the expected continuation of slow growth in the Korean economy in 2013, which may result in further deterioration of overall asset quality, coupled with the continued enhancement of regulatory scrutiny, we plan to continue to implement proactive risk management policies by conservatively managing loan growth and focusing on high-quality assets.

Credit Cards

We believe that in 2013, notwithstanding the sluggishness in the general economy and weakened consumer sentiment, the credit card market will likely continue to grow due to inflation and the regulatory incentives for making small purchases. However, profitability may suffer as a result of new regulations requiring reductions in merchant fees charged by credit companies and restrictions on leveraging, as well as a rise in delinquency due to the sluggishness in the general economy.delinquency.

On the regulatory side, the Government mayKorean financial regulators continue to introduce new measures designed to restrict issuancesenhance protection of new credit cardsfinancial service consumers, and to automatically cancel inactive credit cards, which together may limitparticularly so in the overall credit card limit. In addition,aftermath of the Government is considering measures to bolster the useaccidental leaks of debit cards (in lieu of credit cards)customer data by way of tax incentives, which may curtail interest income generated from credit card use.

As for competition, due to restrictive regulations, competition is unlikely to intensify further but existingcertain credit card companies may adopt more aggressive marketing campaigns to maintain or increase their market share, and new regulations restricting excessive marketing expenses may be ineffective in curtailing such aggressive campaigns.

2014. As a result, we expectfor the credit card industry to experience a slowdown in revenue growth and profitability, and the ability to attract high quality customers, provide new product offerings, improve efficiency in marketing and customer service, expand incidental services and strengthen our risk managementcompetition, competition is expected to be key in maintaining revenueremain intense given that the Korean credit card market is mature and profitability growth in 2013.

saturated and as the mobile payment systems being introduced by online service providers become more prevalent.

Securities

In 2012, amid increased stock market volatility2014, securities companies in Korea experienced a slight turnaround after years of difficulties related to decreases in trading volume and low interest-ratebrokerage fee rates, largely due to a rise in the KOSPI index in the second half and an increase in sales of equity/debt-linked products in part as a result of the sustained low-interest rate environment in Korea. However, the marketKorean securities brokerage industry remains overcrowded, and competition remains intense, particularly in the traditional securities brokerage services, although there recently has been an increase in consumer appetite for asset management services grew substantially as investors sought a more balanced and stable pool ofstructured investment products, such as portfolio investment products known as “wrap” accounts, equity and debt linked securities and monthly investment returnequity/debt-linked products.

In 2013,2015, we believe securities firms will continue to focus on the asset management services market by offering new products and services. In addition, under changed regulations,expect the securities industry will also see the introductioncompanies on average to experience improvements in profitability largely as a result of hedge funds and prime brokerage firms in Korea.

In 2013, we believe that the stock market will remain volatile, and there will be a continued focus on investor protection and risk management. In addition, technological advances such as mobile trading systems will continue to undercut brokerage fees charged by existing brokerage firms, which will incentivize securities firms to diversify their business models to increasingly focus on other revenue generating opportunities, such as investment banking and asset management.

On the regulatory side, in order to reduce liquidity risk, the Government continues to apply strict regulations to securities firms relying on call lending for funding purposes, which is likely to increase funding costs for securities companies. In addition, Government is expected to continue to introduce initiatives aimed at strengthening consumer protection, such as reduction of various fees, which may curtail derivative activities and reduce revenue and profit opportunities for securities firms. Furthermore, the Government is expected to delay adopting amendments to securities laws that would facilitate the formation of large-size investment banks, among other deregulatory measures, which may have the effect of impeding related plans prepared by existing securities companies in anticipation of such deregulation.

We believe that continued customer demand for investment products, the expansion of the pension fund market, the growth of the asset management market following the introduction of hedge funds in Korea and an increase in investment bank activities will be key to the continued growth in the overall Korean economy and cost-savings from redundancy elimination in the workforce, but only to a limited extent in light of the expected loss in valuation and decrease in sales of fixed

income securities industry in Koreathe case of a rise in 2013.

Life Insurance

the base interest rates. In 2013,addition, we expect that life insurancesecurities companies will experience growth from increased demand for annuities and health insurancethat can offer competitive new products, related to the aging demographics, but that such growth will be limited by the anticipated sluggishnessparticularly in the general economy, low interest rate environment and volatility inarea of investment products with a mid-range risk/return profile, will reap the financial markets.majority of the benefits.

On the regulatory side, the Government has introduced, orKorean financial regulators are considering measures to curb self-regulation in margin lending, while liberalizing the procedures and processes for licensing and other government approvals, incentivizing initial public offerings for promising ventures and creating opportunities for scalable investment banking through integration of investment services. On the competitive side, we expect competition to remain intense as the securities brokerage industry is already overcrowded with relatively low barriers of entry, although the industry is showing some signs of consolidation (such as the sale of Woori Investment & Securities to NH Securities, the proposed sale of several small- to medium-sized securities brokerage firms and the acquisition of TongYang Securities by Yuanta Securities of Taiwan), which may improve, even if slightly, the competitive landscape for Korean securities brokerage firms in the future.

Life Insurance

In 2014, life insurance companies in Korea generally showed signs of normalization concerning revenues, driven largely by rising demand for endowment health insurance products. However, the low interest rate environment continued to hurt the profitability of these companies, particularly with respect to certain annuities and saving products which yielded negative net interest margin, despite cost saving efforts by the insurance companies, including redundancy elimination in workforce and branch network.

In 2015, we expect life insurance companies to experience improvements in revenues and profitability in tandem with growth in the overall Korean economy. However, the direction and magnitude of interest rate movements will remain critical and the insurance companies will increasingly be forced to look for additional opportunities for income, such as through endowment insurance, innovative products for the elderly and privately funded insurance, and enhance risk management and funding management policies given the likelihood of a sustained low-interest rate environment.

We are currently not aware of any major regulatory developments that may adversely affect the life insurance industry in Korea. On the competitive side, competition is expected to introduce, several measures that are expected to further improve the business environment forremain intense as the life insurance industry. Some examples are (i) restrictions onindustry in Korea is mature and saturated, and the upfront payouts of commissions payableability to insurance brokers on savings-type life insurance products and adoption of an amortized payment schedule of such commissionsoffer differentiated services in order to streamlineattract the incentives of insurance brokers (including setting a ceiling on the amount of amortizable commissions to of 50%growing population of the upfront commissions paidelderly and requiring the excess commissions paid as current expenses, effective April 2013), (ii) amendmentsretirees’ products will continue to be an ever important competitive factor.

Asset Management

In 2014, the Employee Retirement Benefit Security Act effective July 2012, which are expected to further fosterasset management companies generally experienced growth in the retirement insurancesize of assets under management largely due to increased demand for their services from corporate customers, despite an increase in redemption by retail customers. However, given that the asset management services for corporate customers generally yield low rates of fees, the growth in profitability was limited.

In 2015, we expect that asset management companies will face greater divergence in terms of profitability as the markets are likely to experience greater turbulence in the face of a sustained low interest rate environment, which typically heightens customers’ sensitivity to the rates of return and hence their loyalty to a particular asset manage service provider.

The asset management service industry is highly volatile and sensitive to the general trends in the overall cycles in the general economy and financial markets. Competition for this industry is likely to remain intense given the relatively low barriers of entry and the difficulty to differentiate services. On the regulatory side, the Korean government has recently announced that it may liberalize the rules of pension fund management. Such development may create business opportunities for asset management service providers, particularly in the area of dividend-paying pension management products.

In 2015, we anticipate the following areas to be important for the growth and profitability of asset management companies: stronger disclosure policies and practices in response to the anticipated adoption by the Government of stricter measures for financial consumer protection, enhanced asset management capabilities in the face of expected volatilities in interest rates and equity market namely by enabling individual retirement pension schemesindices and allowing insurance plannersproduct differentiation strategies (particularly for structured investment products) to marketmeet growing customer demand for diversified investment portfolios and stable returns on behalf of retirement insurers and (iii) the adoption of the Privacy Act, effective September 2011, which, among others things, expands disclosure requirements for insurance companies, which is expected to curtail imperfect sales and bolster customer confidence in life insurance companies and their products.investments.

Specialized Credit

The specialized credit business was introduced in Korea in August 1997. The specialized credit business cannot accept customer deposits and generally involves providing a combination of four types of financing: equipment and facilities leasing, installment finance, new technology finance and credit card services, and sources funding primarily by issuing debentures and commercial papers rather than taking customer deposits.papers. The specialized credit business generally targets customers with higher risk profile in return for higher return compared to customers of commercial banks, which makes risk management (including customer screening) a particularly key factor for the commercial success forof this business.

Due, in part, to the variety of services being offered and the broad range of potential customers, specialized credit providers often find it relatively easy to develop new customer segments and provide niche offerings. Due to the relatively low barriers of entry, however, competition is intense and is expected to further intensify as a result of the commencement of autoautomobile loan offerings by commercial banks and the expanded entry into personal loan markets by micro lenders.

In responseThe financial supervisory authorities have submitted a proposal to growing concerns regarding the high levelslegislature which would consolidate three types of household debt and the ability of retail customers to repay credit, the Government is expected to encourage lending at lower interest rates. Furthermore, the provisioning requirements for real-estate project financing by specialized credit providers have become stricter recently. As a result, enhanced risk managementservices, namely, equipment and facilities leasing, installment finance and new technology finance, in order to bolster the face of growing competition and more restrictive regulatory environment will be key to the profitabilitycapacity of specialized credit providers in 2013.

Asset Management

In 2012, fund formation activities by domestic asset managers largely stabilized as investor flight significantly subsided in the aftermath of the recent global financial crisis. In addition, due to the increased engagement of third-party investment management services by institutional investors, discretionary investment services experienced continued growth in 2012.

In 2013, wesupport corporate finance. We expect the activity level in the investment management industry to remain similar to the previous year due to uncertainties surrounding the domestic and international economy, with the exception of the discretionary investment market, which is expected tothat specialized credit providers will continue to grow due to expanded use of such servicesfocus their efforts on finding new business opportunities, including by large institutional investors, such asexpanding the National Pension Service. However, we expect to see further diversification of the services offered by this industry as customer needs continue to differentiate. Accordingly, the ability to offer new products that are tailored to differentiated customer needs, as well as to manage customer expectations for portfolio performance in the face of growing uncertainties in the general economytechnology finance segment and financial markets, will be key to the revenue and profitability of asset management service companies.selective overseas expansions.

Private Equity

Since the introduction of private equity funds in Korea at the end of 2004, the number of registered private equity funds with the Financial Supervisory Commission has increased. For example, in 2012, 226 private equity funds with an aggregate fund size of ₩40 trillion were registered compared to 181 private equity funds with an aggregate fund size of ₩31.8 trillion registered in 2011. As these funds increase their funding size, we expect them to diversify their investment focus, including to buyouts and restructuring of troubled companies.

On the regulatory side, the Government is expected to implement policies designed to foster the growth of domestic private equity funds. However, due to increasing global regulations in relation to private equity funds, the Government is also expected to adopt measures that will strengthen monitoring and supervision of private equity funds and otherwise enhance risk management in relation to such funds.

Interest Rates

Interest rate movements, in terms of magnitude and timing as well as their relative impacts on our assets and liabilities, have a significant impact on our net interest margins and profitability, particularly with respect to its financial products that are sensitive to such movements. For example, if the interest rates applicable to Shinhan Bank’s loans (which are recorded as our assets) decrease at a faster pace or by a thicker margin, or increase at a slower pace or by a thinner margin, compared to the interest rates applicable to its deposits (which are recorded as our liabilities), Shinhan Bank’s net interest margin will shrink and its profitability will be negatively affected. In addition, the relative size and composition of Shinhan Bank’s variable rate loans and deposits (as compared to our fixed rate loan and deposits) may also impact Shinhan Bank’s net interest margin. Furthermore, the difference in the average term of Shinhan Bank’s interest-earning assets (primarily loans) compared to its interest-bearing liabilities (primarily deposits) may also impact its net interest margin. For example, since Shinhan Bank’s deposits tend tocurrently have a longer term, on average, than that of its loans, its deposits are on average less sensitive to movements in the base interest rates on which its deposits and loans tend to be pegged, and therefore, an increase in the base interest rates tendtends to increase its net interest margin while a decrease in the base interest rates tendtends to have the opposite effect. Since

Shinhan Bank is one of our principal operating subsidiaries, its net interest margin and profitability have a substantial effect on ours. While we continually manage our assets and liabilities to minimize our exposure to the interest rate volatility, such efforts by us may not mitigate the impact of interest rate volatility in a timely or effective manner.

PriorThe interest rate charged to February 2010, major commercial bankscustomers by our banking subsidiaries is based, in Korea, including Shinhan Bank, principally used the certificate of deposit, or CD, rates set by Bank of Korea in determining the base rate for secured housing loans, which represent the substantial majority of retail loans. However, amid concerns that the CD rates do not accurately represent the banks’ cost of capital as certificates of deposit constitute relatively a minor fraction of the banks’ assets and in light of the substantial variance in recent periods between the CD rates and the actual market rates, beginning in February 2010, the Korean Federation of Banks publishespart, on the “cost of funding index”, or COFIX, which is published by the Korean Federation of Banks. COFIX is computed based on the weighted average interest of select funding products (including time deposits, housing and other installment savings deposits, repos, discounted bills and senior non-convertible financial debentures) of nine major Korean

banks (comprised of Kookmin Bank, Shinhan Bank, Woori Bank, Hana Bank, Korea Exchange Bank, NHNonghyup Bank, Industrial Bank of Korea, Citibank Korea and Standard Chartered Bank)Bank Korea). Each bank then independently determines the interest rate applicable to the customerits respective customers by adding a spread to the COFIX based on the difference between the COFIX and such bank’s general funding costs, administration fees, the customer’s credit score, the maturity of the loan and other customer-specific premiums and discounts based on the customer relationship with such bank. These interest rates are typically setadjusted on a monthly basis.

The following table shows certain benchmark Won-denominated borrowing interest rates as of the dates indicated.

 

  Corporate
Bond Rates(1)
   Treasury
Bond Rates(2)
   Certificate of
Deposit Rates(3)
   COFIX
Balance-Based(4)
   COFIX New
Borrowing-Based(5)
   Corporate
Bond Rates(1)
   Treasury
Bond Rates(2)
   Certificate of
Deposit Rates(3)
   COFIX
Balance-Based(4)
   COFIX New
Borrowing-Based(5)
 

June 30, 2008

   6.88     5.90     5.37     N/A     N/A  

December 31, 2008

   7.72     3.41     3.93     N/A     N/A  

June 30, 2009

   5.39     4.16     2.41     N/A     N/A  

December 31, 2009

   5.53     4.41     2.86     N/A     N/A  

June 30, 2010

   4.77     3.86     2.46     3.95     2.89     4.77     3.86     2.46     3.95     2.89  

December 31, 2010

   4.27     3.38     2.80     3.72     3.10     4.27     3.38     2.80     3.72     3.10  

June 30, 2011

   4.49     3.76     3.57     3.88     3.66     4.49     3.76     3.57     3.88     3.66  

December 31, 2011

   4.21     3.34     3.55     3.95     3.69     4.21     3.34     3.55     3.95     3.69  

June 30, 2012

   3.87     3.30     3.54     3.91     3.63     3.87     3.30     3.54     3.91     3.63  

December 31, 2012

   3.29     2.82     2.89     3.57     3.01     3.29     2.82     2.89     3.57     3.01  

June 30, 2013

   3.31     2.88     2.69     3.17     2.66  

December 31, 2013

   3.29     2.86     2.66     2.91     2.60  

June 30, 2014

   3.10     2.68     2.65     2.79     2.59  

December 31, 2014

   2.43     2.10     2.13     2.58     2.10  

 

Source: Korea Securities Dealers Association

Notes:Notes:

 

(1)

Measured by the yield on three-year AA- rated corporate bonds.

 

(2)

Measured by the yield on three-year treasury bonds.

 

(3)

Measured by the yield on certificates of deposit (with maturity of 91 days).

 

(4)

Measured based on the weighted average of the borrowing rates for the monthly ending balances of the funding made by the commercial banks that are subject of the COFIX reporting.

 

(5)

Measured based on the weighted average of the borrowing rates for new funding for each month made by the commercial banks that are subject of the COFIX reporting.

Changes in Accounting Policies

Classification of hybrid financial instruments by the holder

Prior to 2014, we had previously classified our investments in hybrid financial instruments as investments in equity securities from the holder’s perspective. In 2014, we determined that the host contract of a hybrid financial instruments can be classified as either equity or debt instruments based on the interpretation letter issued by the Korea Accounting Institute. Accordingly, we reclassified hybrid bonds, of which total face value isW130 billion as of December 31, 2014, held for investment purposes by Shinhan Life Insurance from equity securities to debt securities because the purpose of investment by Shinhan Life Insurance was to invest in debt securities for asset-liability management purpose. We have applied the changes in accounting policy retrospectively and restated the comparative prior year financial statements and the relevant disclosures in notes to the consolidated financial statements. See note 48 to the financial statements included in this annual report for the effect of the change in accounting policy.

Critical Accounting Policies

The accounting policies set out below have been applied consistently to all periods presented in these consolidated annual financial statements, unless otherwise indicated.

We and our subsidiaries have consistently applied these accounting policies.

Basis of Consolidation

Subsidiaries

Subsidiaries are entities that we control. The financial statements of our subsidiaries are included in the consolidated financial statements from the date that control commences until the date that control ceases. The accounting policies of our subsidiaries have been changed when necessary to align them with the policies we have adopted.

SPEsStructured Entities

We have established or invested in various structure entities. A structured entity is an entity designed so that its activities are not governed by way of voting rights. When assessing control of a numberstructured entity, we consider factors such as the purpose and the design of special purpose entities (“SPEs”) for tradingthe investee; our practical ability to direct the relevant activities of the investee; the nature of our relationship with the investee; and investment purposes.the size of our exposure to the variability of returns of the investee. We do not haverecognize any direct or indirect ownershipnon-controlling interests in the consolidated statements of financial position since our interests in these entities. An SPE is consolidated if, based on an evaluationentities are recognized as liabilities of the substance of its relationship with us and the SPE’s risks and rewards, we conclude that we control the SPE.us.

Investments in Associates and Jointly Controlled EntitiesJoint Arrangements (Collectively, “Associates”)

Associates are those entities in which we have significant influence, but not control, over the financial and operating policies. Significant influence is presumed to exist when we hold between 20% and 50% of the voting power of another entity or in excess of 15% if the other entity is classified as a subsidiary under the Banking Act. Joint ventures are those entities over whose activities weA joint venture is a joint arrangement whereby the parties that have joint control established by contractual agreement and requiringof the arrangement have rights to the net assets of the arrangement. Joint control is the contractually agreed sharing of control of an arrangement, which exists only when decisions about the relevant activities require the unanimous consent for strategic financial and operating decisions.of the parties sharing control.

Investments in associates are accounted for using the equity method and are recognized initially at cost. Our investment includes goodwill identified on acquisition, net of any accumulated impairment losses. The consolidated financial statements include our share of the income and expenses and equity movements of associates, after adjustments to align their accounting policies with ours, from the date that significant influence or joint control commences until the date that significant influence or joint control ceases. When our share of losses exceeds our interest in an equity accounted investee, the carrying amount of that interest, including any long-term investments, is reduced to nil, and the recognition of further losses is discontinued except to the extent that we have an obligation or are otherwise required to make payments on behalf of the investee.

Transactions Eliminated on Consolidation

Intra-group balances, transactions, and any unrealized income and expenses arising from intra-group transactions, are eliminated in preparing the consolidated financial statements. Unrealized gains arising from transactions with associates are eliminated against the investment to the extent of our interest in the investee. Unrealized losses are eliminated in the same way as unrealized gains, but only to the extent that there is no evidence of impairment.

Foreign Currency

Foreign Currency Transactions

Transactions in foreign currencies are translated to the respective functional currencies of us and our subsidiaries at exchange rates at the dates of the transactions. Monetary assets and liabilities denominated in foreign currencies at the reporting date are translated to the functional currency at the exchange rate at that date.

The foreign currency gain or loss on monetary items is the difference between amortized cost in the functional currency at the beginning of the period, adjusted for effective interest and payments during the period, and the amortized cost in foreign currency translated at the exchange rate at the end of the reporting period. Non-monetary assets and liabilities denominated in foreign currencies that are measured at fair value are translated to the functional currency at the exchange rate at the date that the fair value was determined. Foreign currency differences arising on translation are recognized in profit or loss, except for differences arising on the translation of available-for-sale equity instruments, a financial liability designated as a hedge of the net investment in a foreign operation or in a qualifying cash flow hedge, which are recognized in other comprehensive income. Non-monetary items that are measured in terms of historical cost in a foreign currency are translated using the exchange rate at the date of the transaction.

Foreign Operations

The assets and liabilities of foreign operations, including goodwill and fair value adjustments arising on acquisition, are translated into Won at exchange rates at the reporting date. The income and expenses of foreign operations, excluding foreign operations in hyperinflationary economies, are translated into Won at exchange rates at the dates of the transactions.

Foreign currency differences are recognized in other comprehensive income in the translation reserve.

When a foreign operation is disposed of, the relevant amount in the translation is transferred to profit or loss as part of the profit or loss on disposal. In any other partial disposal of a foreign operation, the relevant proportion is reclassified to profit or loss.

Hedge of Net Investment in Foreign Operations

We apply hedge accounting to foreign currency differences arising between the functional currency of the foreign operations and the parent entity’s functional currency (namely, Korean Won), regardless of whether the net investment is held directly or through an intermediate parent.

Foreign currency differences arising on the retranslation of a financial liability designated as a hedge of a net investment in a foreign operation are recognized in other comprehensive income to the extent that the hedge is effective, and are presented within equity in the translation reserve. To the extent that the hedge is ineffective, such differences are recognized in profit or loss. When the hedged part of a net investment is disposed of, the relevant amount in the translation reserve is transferred to profit or loss as part of the profit or loss on disposal.

Cash and Cash Equivalents

Cash and cash equivalents comprise cash balances and call deposits with maturities of three months or less from the acquisition date that are subject to an insignificant risk of changes in their fair value, and are used by us in the management of our short-term commitments.

Non-derivative Financial Assets

Financial assets are classified into financial assets at fair value through profit or loss, loans and receivables, available-for-sale financial assets and held-to-maturity financial assets. Financial assets are recognized in the consolidated financial statements when we become a party to the contractual provisions of the instrument.

A financial asset is measured initially at its fair value plus, for an item not at fair value through profit or loss, transaction costs that are directly attributable to its acquisition of the financial asset.

Financial Assets at Fair Value through Profit or Loss

A financial asset is classified as held for trading or designated at fair value through profit or loss upon initial recognition. These financial assets are measured at fair value after initial recognition and changes in the fair value are recognized through profit or loss of the period. Costs attributable to the acquisition are immediately expensed in the period.

Held-to-maturity Financial Assets

Held-to-maturity financial assets are non-derivative assets with fixed or determinable payments and fixed maturity that we have the positive intent and ability to hold to maturity. They are carried at amortized cost using the effective interest method after their initial recognition.

Loans and Receivables

Loans and receivables are financial assets with fixed or determinable payments that are not quoted in an active market. Such assets are recognized initially at fair value plus any directly attributable transaction costs. Subsequent to initial recognition loans and receivables are measured at amortized cost using the effective interest method, less any impairment losses.

For non-collateral dependent loans, impairment is measured using a discount cash flow analysis under which allowances are established when the discounted cash flow of the loan is lower than its carrying amount. The allowance is equal to the difference between the discounted cash flow amount of the loan and its carrying amount. With respect to collateral dependent loans, our discount cash flow analysis considers, among other things, the fair value of the collateral underlying the subject loan. When the carrying amount of the subject loan is higher than the fair value of the collateral, the carrying amount is written down to the fair value of the collateral. The fair value of the collateral is determined as the present value of the estimated realizable value of the collateral at the expected time of the sale of such collateral. Once the valuation report of the court-appointed appraiser becomes publicly available as part of a foreclosure proceeding, we use the appraisal value for the collateral indicated in such report as the estimated realizable value of the collateral. However, until such publication, we use the valuation amount for the collateral as determined by outside independent appraisers at the time that the subject loan was initially approved, with adjustments made for the change in value from the effect of time passage and current market circumstances that may impact the value of the collateral.

As a general rule, we obtain updated appraisal on an annual basis for all collateral dependent loans and therefore, adjust the appraisal value of loans every 12 months. We estimate the fair value of collateral with outdated appraisal value primarily on the basis of the publicly available standard reference prices as officially published by the government (or (x) in the case of collateral in the form of apartment units, the real estate market price database maintained by Kookmin Bank for apartment units, (y) in the case of collateral in the form of other communal housing units, the publicly available standard reference prices as officially published by the Ministry of Land, TransportInfrastructure and Maritime AffairsTransport or (z) in the case of commercial buildings, the publicly available standard reference prices as officially published by the National Tax Service), except that (i) if there are bid prices for such collateral, we use as the fair value the lowest bid price deemed to be credible as to the bidder’s intent to purchase based on the written bid submitted by such purchaser and (ii) in the circumstances where we deem that the aforesaid reference prices do not accurately reflect the true value of such land, for example, due to a downturn in the relevant real estate market, we hire an outside appraiser to obtain an independent valuation, which valuation is typically derived from 90% or lower of the lowest of two or more sale prices from recent sales of similar types of collateral in the vicinity, and we use such valuation as the fair value for such collateral. Other than in the case of a bid price which is higher than the original appraisal value, we design our fair value estimation system so that the adjusted fair value does not exceed the original appraisal value and hence, in the absence of a higher bid price, the adjustments made have the effect of assigning a fair value lower than the original appraisal value. Since the magnitude of adjustments is principally dependent on reference prices maintained by the Government or bid prices, which are in turn dependent on the market prices, it varies case by case and is therefore difficult to compute the average adjustments made to outdated appraisals. After making such adjustments, we also internally appraise each collateral at least annually in order to ensure that the adjusted value is fair and reasonable.

We implement the following procedures to minimize the potential for outdated appraisal values being reflected in allowance for loan losses: (i) the date of appraisal is assigned next to the appraisal value to facilitate identification of an appraisal value as being outdated, (ii) our internal audit department constantly monitors the status of appraisal values, and (iii) the loan-to-value ratio, usually 60%, is strictly enforced when making the original loan so that the value of collateral typically stays above the outstanding loan amount during the life of the loan even in the case of an adjustment to the original appraisal value. If in the limited circumstances where the adjusted fair value of collateral falls below the outstanding loan amount, if the loan is impaired, we promptly set aside allowance for loan losses for such difference in amount.

Available-for-sale Financial Assets

Available-for-sale financial assets are the non-derivative financial assets that are designated as available-for-sale or are not classified as financial assets at fair value through profit or loss, held-to-maturity investments or loans and receivables. They are measured at fair value after their initial recognition.

Derecognition of Financial Assets

We derecognize a financial asset when the contractual rights to the cash flows from the asset expire, or we transfer the rights to receive the contractual cash flows on the financial asset in a transaction in which substantially all the risks and rewards of ownership of the financial asset are transferred. Any interest in transferred financial assets that we create or retain is recognized as a separate asset or liability.

Offsetting

Financial assets and liabilities are offset and the net amount presented in the consolidated statements of financial position when, and only when, we have a legal right to offset the amounts and intend either to settle on a net basis or to realize the asset and settle the liability simultaneously.

Impairment of Financial Assets

We assess at the end of each reporting period whether there is any objective evidence that a financial asset or group of financial assets except for financial assets at fair value through profit or loss is impaired. A financial asset or a group of financial assets is impaired and impairment losses are incurred if, and only if, there is objective evidence of impairment as a result of one or more events that occurred after the initial recognition of the asset and that loss event has an impact on the estimated future cash flows of the financial asset or group of financial assets that can be reliably estimated. Objective evidence that financial assets are impaired includes significant financial difficulty of the borrower or issuer, default or delinquency in interest or principal payments, restructuring of a loan or a concession granted by us, which we would not otherwise consider, indications that a borrower or issuer will enter bankruptcy or other financial reorganization, or observable data such as an increased number of delayed payments indicating that there is a measurable decrease in the estimated future cash flows from a group of financial assets since the initial recognition of those assets.

Loans and Receivables

We first assess whether objective evidence of impairment exists individually for loans and receivables that are individually significant, and individually or collectively for financial assets that are not individually significant. If we determine that no objective evidence of impairment exists for an individually assessed financial asset, whether significant or not, we include the asset in a group of financial assets with similar credit risk characteristics and collectively assess them for impairment. Assets that are individually assessed for impairment and for which an impairment loss is or continues to be recognized are not included in a collective assessment of impairment.

If there is objective evidence that an impairment loss on loans and receivables has been incurred, the amount of the loss is measured as the difference between the asset’s carrying amount and the present value of estimated future cash flows (excluding future credit losses that have not been incurred) discounted at the financial asset’s original effective interest rate (i.e., the effective interest rate computed at initial recognition).

If the interest rate of loans and receivables is a floating rate, the discount rate used to evaluate impairment loss is the current effective interest rate defined in an agreement. The present value of estimated future cash flows of secured financial assets is calculated by including cash flows from collateral after deducting costs to acquire and sell the collateral, regardless of the probability of realization of such collateral.

In assessing collective impairment, we rate and classify financial assets, based on a credit risk assessment or credit rating assessment process that takes into account asset type, industry, regional location, collateral type, delinquency and other relative factors.

Future cash flow of financial assets applicable to collective impairment assessment is estimated by using statistical modeling of historical trends of the probability of default, timing of recoveries and the amount of loss incurred, adjusted for management’s judgment as to whether current economic and credit conditions are such that the impairment losses are likely to be greater or less than suggested by historical modeling.modelling. In adjusting the future cash flow by historical modeling,modelling, the result has to be in line with changes and trends of observable data (e.g., impairment loss of collective assets and unemployment rate, asset price, commodity price, payment status

and other variables representing the size of implement loss). Methodologies and assumptions used to estimate future cash flow are reviewed on a regular basis in order to narrow down discrepancy between impairment loss estimation and actual loss.

Impairment losses are recognized in profit or loss and reflected in an allowance account against loans and receivables. When a subsequent event causes the amount of impairment loss to decrease, and the decrease can be related objectively to an event occurring after the impairment was recognized, the decrease in impairment loss is reversed through profit or loss of the period.

Allowance for Loan Losses

Our methodology for determining allowance for loan losses has changed in 2011.

Under both the previous and current methodology, determining allowance for loan losses involves determination both at the individual level and on the aggregate basis. While there is no material difference between our previous and current methodology in determining allowance for loan losses at the individual level except for differences in its recognition of loan losses as a result of subsequent events, there are certain differences when determining the allowance on the aggregate basis.

When determining allowance for loan losses, under the previous methodology, Shinhan Bank, which accounts for the substantial majority of loans held by Shinhan Financial Group, used a migration model, while under the current methodology, Shinhan Bank used a probability of default / loss-given default (“PD/LGD”) model. Certain differences may arise in allowances for loan losses calculated under the previous migration model and the current PD/LGD model.

Under the previous migration model, when determining allowance for loan losses, Shinhan Bank, which accounts for the substantial majority of loans held by Shinhan Financial Group, applied a migration model based on loan classifications. Shinhan Bank identified the probability of default for corporate loans through a migration model, which uses a statistical tool to monitor the progression of loans through nine different classifications over recent one year, while retail loans uses five different classifications over recent one year and are segmented into the two product types for the purposes of credit risk evaluation, namely, mortgage and home equity loans, and other retail loans (consisting of unsecured and secured retail loans). Loss given default for corporate loans is derived by the loss rate of individually evaluated impaired loans, while retail loans is derived by the historical charge-off and recovery information of the portfolio.

Under the current PD/LGD model, Shinhan Bank calculates the aggregate allowance for loan losses by multiplying (x) the probability of default for each class of borrowers that have been assigned the same credit rating by (y) the loss given default for such class of borrowers. A particular credit rating is assigned individually to each borrower based on (i) the borrower type (namely, household, corporate, SOHOs or high-risk borrowers) and (ii) its particular risk and credit profile within such type, using our proprietary credit evaluation model.

Our current PD/LGD model determines the probability of default for each class of borrowers having the same credit rating as follows. First, we determine the projected probability of default for such class of borrowers

using the longer look-back periods under IFRS. However, at least annually (and more frequently during times of heightened systemic risks), we test such projected probability of default against the actual rate of default among such class of borrowers in the 12-months period immediately preceding such testing date. If based on such test the actual rate of default exceeds the mean or the maximum value of projected probability of default, we reassess, on an individual basis and using more conservative metrics, the credit rating assigned to each borrower within such class. Such credit rating reassessment generally has the effect of lowering the credit rating for a substantial number of borrowers that initially belonged to such class, which in turn has the effect of increasing the allowance of losses on an aggregate basis since the pool of borrowers having high credit ratings will have shrunk (and the pool of borrowers having lower credit ratings will have expanded) as the result of the individualized credit rating reassessment. Hence, such recalibration has the effect of reflecting the effects of current conditions in our final determination of the probability of default.

The migration and PD/LGD methods described above also have other differences. Under the previous migration method, the historical loss rate on migration analysis is calculated from a transition matrix table based on asset quality classification and takes into consideration historical loss rates and recovery rates after charge-off,

whereas the current PD/LGD method (sophisticated approach), also known as Advanced Internal Rating-Based approach under Basel II, is calculated via measurable long-term risk factors such as probability of default from risk grading and loss given default based on the Basel II framework.

We believe that our current PD/LGD model has the following advantages compared to the previous migration model:

 

  

Statistically more robust while reflecting effects of current condition. From a statistical perspective, we believe our current PD/LGD model enables a more robust and reliable analysis by adopting a longer look-back period based on the Continuous Time Marcov Chain Rating Transition Approach than the one-year migration model does. While adopting a longer look-back period may have the effect of undervaluing the effects of current conditions, our model largely compensates for such potential undervaluation through the annual calibration process discussed above.

 

  

Analytically more fine-tuned. Our previous migration model analyzed the probability of default based on the following criteria only: retail vs. corporate and secured vs. unsecured. Under our current PD/LGD model, we examine the probability of default based on more granular classification as follows: households, corporate, small-office/home-office (SOHOs) and special high-risk borrowers. In addition, our current PD/LGD model also analyzes loss given default in greater detail, including location, types of collateral, loan-to-value ratios and (in the case of unsecured loans) types of loans.

 

  

More versatile use and improved reliability through greater internal scrutiny. The previous migration model was used only for the purpose of determining the probability of default in connection of computing allowance for losses based on asset classification. In comparison, our current PD/LGD model is being used for substantially all areas of our credit risk evaluation, including credit ratings, loan review and computation of capital adequacy. Given the more versatile use of our current PD/LGD model and the greater impact on system-wide risk arising from its misuse, we devote greater resources to ensuring the accuracy of this model through heightened scrutiny over its design, implementation and evaluation.

Available-for-sale Financial Assets

Impairment losses on available-for-sale financial assets are recognized by transferring the cumulative loss that has been recognized in other comprehensive income, and presented in the fair value reserve in equity, to profit or loss. The cumulative loss that is removed from other comprehensive income and recognized in profit or loss is the difference between the acquisition cost, net of any principal repayment and amortization, and the current fair value, less any impairment loss previously recognized in profit or loss. Changes in impairment provisions attributable to time value are reflected as a component of interest income.

If, in a subsequent period, the fair value of an impaired available-for-sale debt security increases and the increase can be related objectively to an event occurring after the impairment loss was recognized in profit or loss, then the impairment loss is reversed, with the amount of the reversal recognized in profit or loss. However, any subsequent recovery in the fair value of an impaired available-for-sale equity security is recognized in other comprehensive income.

Held-to-maturity Financial Assets

An impairment loss in respect of held-to-maturity financial assets measured at amortized cost is calculated as the difference between its carrying amount and the present value of the estimated future cash flows discounted at the asset’s original effective interest rate and is recognized in profit or loss. Interest on the impaired asset continues to be recognized through the unwinding of the discount. When a subsequent event causes the amount of impairment loss to decrease, the decrease in impairment loss is reversed through profit or loss.

Derivative Financial Instruments

Derivatives are recognized initially at fair value and attributable transaction costs are recognized in profit or loss as incurred. Subsequent to initial recognition, derivatives are measured at fair value, and changes therein are accounted for as described below.

Hedge Accounting

We hold derivative financial instruments to hedge our foreign currency and interest rate risk exposures. On initial designation of the hedge, we formally document the relationship between the hedging instrument(s) and hedged item(s), including the risk management objectives and strategy in undertaking the hedge transaction, together with the methods that will be used to assess the effectiveness of the hedging relationship. We make an assessment, both at the inception of the hedge relationship as well as on an ongoing basis, whether the hedging instruments are expected to be “highly effective” in offsetting the changes in the fair value or cash flows of the respective hedged items during the period for which the hedge is designated, and whether the actual results of each hedge are within a range of 80-125%. For a cash flow hedge of a forecast transaction, the transaction should be highly probable to occur and should present an exposure to variations in cash flows that could ultimately affect reported net income.

Fair Value Hedges

When a derivative is designated as the hedging instrument in a hedge of the change in fair value of a recognized asset or liability or a firm commitment that could affect profit or loss, changes in the fair value of the derivative are recognized immediately in profit or loss together with changes in the fair value of the hedged item that are attributable to the hedged risk (in the same line item in the consolidated statements of comprehensive income as the hedged item).

If the hedging derivative expires or is sold, terminated, or exercised, or the hedge no longer meets the criteria for fair value hedge accounting, or the hedge designation is revoked, hedge accounting is discontinued prospectively. Any adjustment to a hedged item up to the point for which the effective interest method is used is amortized to profit or loss as part of the recalculated effective interest rate of the item over its remaining life.

Cash Flow Hedges

When a derivative is designated as the hedging instrument in a hedge of the variability in cash flows attributable to a particular risk associated with a recognized asset or liability or a highly probable forecast transaction that could affect profit or loss, the effective portion of changes in the fair value of the derivative is recognized in other comprehensive income and presented in the hedging reserve in equity. The amount

recognized in other comprehensive income is removed and included in profit or loss in the same period as the hedged cash flows affect profit or loss under the same line item in the consolidated statements of comprehensive income as the hedged item. Any ineffective portion of changes in the fair value of the derivative is recognized immediately in profit or loss.

If the hedging instrument no longer meets the criteria for hedge accounting, expires or is sold, terminated, exercised, or the designation is revoked, then hedge accounting is discontinued prospectively. The cumulative gain or loss previously recognized in other comprehensive income and presented in the hedging reserve in equity remains there until the forecast transaction affects profit or loss. If the forecast transaction is no longer expected to occur, then the balance in other comprehensive income is recognized immediately in profit or loss. In other cases the amount recognized in other comprehensive income is transferred to profit or loss in the same period that the hedged item affects profit or loss.

Net Investment in a Foreign Operation

If the settlement of a monetary item receivable from or payable to a foreign operation is neither planned nor likely to occur in the foreseeable future, then foreign currency difference arising on the item which in substance is considered to form part of the net investment in the foreign operation, are recognized in the other comprehensive income and shall be reclassified to profit or loss on disposal of the investment.

Separable Embedded Derivatives

Embedded derivatives are separated from the host contract and accounted for separately if the economic characteristics and risks of the host contract and the embedded derivative are not closely related, a separate instrument with the same terms as the embedded derivative would meet the definition of a derivative, and the combined instrument is not measured at fair value through profit or loss. Changes in the fair value of separable embedded derivatives are recognized immediately in profit or loss.

Other Non-trading Derivatives

When a derivative financial instrument is not held for trading, and is not designated in a qualifying hedge relationship, all changes in its fair value are recognized immediately in profit or loss.

Property and Equipment

Items of property and equipment are measured at cost less accumulated depreciation and accumulated impairment losses. We elect to measure land and buildings at fair value at the date of transition and use those fair values as their deemed costs.

The cost of replacing a part of an item of property or equipment is recognized in the carrying amount of the item if it is probable that the future economic benefits embodied within the part will flow to us and its cost can be measured reliably. The carrying amount of the replaced cost is derecognized. The cost of the day to day servicing of property and equipment are recognized in profit or loss as incurred.

Land is not depreciated. Other property and equipment are depreciated on a straight-line basis over their estimated useful life, which most closely reflects the expected pattern of consumption of the future economic benefits embodied in the asset. Leased assets under finance lease are depreciated over the shorter of the lease term and their useful lives. The estimated useful lives for the current and comparative periods are as follows:

 

Descriptions

  Depreciation
Method
  Useful
Lives

Buildings

  Straight-line  40 years

Other properties

  Straight-line  4~5 years

Depreciation methods, useful lives and residual value are reassessed at each fiscal year-end and any adjustment is accounted for as a change in accounting estimate.

Intangible Assets

Goodwill

Goodwill that arises upon the acquisition of subsidiaries is included in intangible assets. Goodwill is measured at cost less accumulated impairment losses. In respect of associates, the carrying amount of goodwill is included in the carrying amount of the investment, and an impairment loss on such an investment is not allocated to any asset, including goodwill, that forms part of the carrying amount of the equity method accounted investee.

Research and Development

Expenditure on research activities, undertaken with the prospect of gaining new scientific or technical knowledge and understanding, is recognized in profit or loss as incurred.

Development activities involve a plan or design for the production of new or substantially improved products and processes. Development expenditure is capitalized only if development costs can be measured reliably, the product or process is technically and commercially feasible, future economic benefits are probable, and we intend to and have sufficient resources to complete development and to use or sell the asset. The expenditure capitalized includes the cost of materials, direct labor, overhead costs that are directly attributable to preparing the asset for its intended use, and borrowing costs on qualifying assets for which the commencement date for capitalization is on or after January 1, 2010. Other development expenditure is recognized in profit or loss as incurred.

Capitalized development expenditure is measured at cost less accumulated amortization and accumulated impairment losses.

Intangible Assets such as Club Memberships with Indefinite Useful Lives

There are no foreseeable limits to the periods over which club memberships are expected to be available for use. This intangible asset is determined as having indefinite useful lives and not amortized.

The useful lives of intangible assets that are not being amortized are reviewed at the end of each reporting period to determine whether events and circumstances continue to support indefinite useful life assessments for those assets. Changes are accounted for as changes in accounting estimates.

Other Intangible Assets

Other intangible assets with finite useful lives that we acquire are measured at cost less accumulated amortization and accumulated impairment losses.

Amortization

Amortization is calculated over the cost of the asset, or other amount substituted for cost, less its residual value. Amortization is recognized in profit or loss on a straight-line basis over the estimated useful lives of intangible assets, other than goodwill, from the date that they are available for use, since this most closely reflects the expected pattern of consumption of the future economic benefits embodied in the asset. The estimated useful lives for the current and comparative periods are as follows:

 

Descriptions

 Useful Lives

Software, capitalized development cost

 5 years

Other intangible assets

 5 years or contract periods

Amortization methods, useful lives and residual values are reviewed at each financial year-end and adjusted if appropriate.

Investment Property

Investment property is property held either to earn rental income or for capital appreciation or for both, but not for sale in the ordinary course of business, use in the production or supply of goods or services, or for administrative purposes.

Investment property is measured initially at cost. Transaction costs are included in the initial measurement. Subsequently, investment property is carried at depreciated cost less any accumulated impairment loss.

Leased Assets

Classification of a Lease

A finance lease is a lease that transfers substantially all of the risks and rewards incidental to ownership of the leased asset from the lessor to the lessee; title to the asset may or may not transfer under such a lease. An operating lease is a lease other than a finance lease.

Lessee

Under a finance lease, the lessee recognizes the leased asset and a liability for future lease payments. Upon initial recognition the leased asset is measured at an amount equal to the lower of its fair value and the present value of the minimum lease payments. Subsequent to initial recognition, the asset is accounted for in accordance with the accounting policy applicable to that asset.

Under an operating lease, the lessee recognizes the lease payments as expense over the lease term and does not recognize the leased asset in the consolidated statements of financial position.

Lessor

Under a finance lease, the lessor recognizes a finance lease receivable. Over the lease term the lessor accrues interest income on the net investment. The receipts under the lease are allocated between reducing the net investment and recognizing finance income, so as to produce a constant rate of return on the net investment.

Under an operating lease, the lessor recognizes the lease payments as income over the lease term and the leased asset in the consolidated statements of financial position.

Assets Held for Sale

Non-current assets, or disposal groups comprising assets and liabilities, that are expected to be recovered primarily through sale rather than through continuing use, are classified as held for sale. Immediately before

classification as held for sale, the assets, or components of a disposal group, are remeasured in accordance with our accounting policies. Thereafter generally the assets, or disposal group, are measured at the lower of their carrying amount and fair value less cost to sell. Impairment losses on initial classification as held for sale and subsequent gains or losses on remeasurement are recognized in profit or loss. Gains are not recognized in excess of any cumulative impairment loss.

Impairment of Non-financial Assets

The carrying amounts of our non-financial assets, other than investment property and deferred tax assets, are reviewed at each reporting date to determine whether there is any indication of impairment. If any such indication exists, then the asset’s recoverable amount is estimated. For goodwill, and intangible assets that have indefinite useful lives or that are not yet available for use, the recoverable amount is estimated each year at the same time.

The recoverable amount of an asset or cash-generating unit is the greater of its value in use and its fair value less costs to sell. In assessing value in use, the estimated future cash flows are discounted to their present value using a pre-tax discount rate that reflects current market assessments of the time value of money and the risks specific to the asset. For the purpose of impairment testing, assets that cannot be tested individually are grouped together into the smallest group of assets that generates cash inflows from continuing use that are largely independent of the cash inflows of other assets or groups of assets (the “cash-generating unit”, or “CGU”).

An impairment loss is recognized if the carrying amount of an asset or its CGU exceeds its estimated recoverable amount. Impairment losses are recognized in profit or loss. Impairment losses recognized in respect of CGUs are allocated first to reduce the carrying amount of any goodwill allocated to the units, and then to reduce the carrying amounts of the other assets in the unit (group of units) on a pro rata basis.

An impairment loss in respect of goodwill is not reversed. In respect of other assets, impairment losses recognized in prior periods are assessed at each reporting date for any indications that the loss has decreased or no longer exists. An impairment loss is reversed if there has been a change in the estimates used to determine the recoverable amount. An impairment loss is reversed only to the extent that the asset’s carrying amount does not exceed the carrying amount that would have been determined, net of depreciation or amortization, if no impairment loss had been recognized.

Goodwill that forms part of the carrying amount of an investment in an associate is not recognized separately, and therefore is not tested for impairment separately. Instead, the entire amount of the investment in an associate is tested for impairment as a single asset when there is objective evidence that the investment in an associate may be impaired.

Non-Derivative Financial Liabilities

Depending on commitments in a contract and definition of financial liabilities, the non-derivative financial liabilities are categorized as either at fair value through profit or loss or other financial liabilities.

Our equity-linked securities are hybrid financial products that combine features of debt securities and equity options. Their returns are based on the interest earned on the debt securities plus the gains or losses from the equity options. Equity-linked securities can be offered in Korea only by specially licensed brokers dealing in over-the-counter derivative products, and we offer these products through Shinhan Investment.

Under the accounting principle of fair value option, we measure the fair value of the equity-linked securities and reflect the changes in such fair value in net income. We compute the fair value of these securities primarily internally based on the Black and Scholes’ option pricing model, except that in the case of overseas stocks, overseas stock indexes or other underlying assets, we use the average of valuations by two outside valuation firms hired by us.

Financial Liabilities at Fair Value through Profit or Loss

The financial liabilities at fair value through profit or loss include a financial liability held for trading or designated at fair value through profit or loss upon initial recognition. These financial liabilities are measured at fair value after initial recognition and changes in the fair value are recognized through profit or loss of the period. Costs attributable to the issuance or acquisition are immediately expensed in the period.

Other Financial Liabilities

The financial liabilities not classified as at fair value through profit or loss are classified into other financial liabilities. The liabilities are measured at a fair value minus cost relating to issuance upon initial recognition. Then, they are carried at amortized cost, using the effective interest rate method.

Only when financial liabilities become extinct, or obligations in a contract are cancelled or terminated, are they derecognized from our consolidated statements of financial position.

Equity Instrument

Capital Stock

Capital stock is classified as equity. Incremental costs directly attributable to the transaction of stock are deducted, net of tax, from the equity.

Preference Share Capital

Preference share capital is classified as equity if it is non-redeemable, or redeemable only at our option, and any dividends are discretionary. Dividends thereon are recognized as distributions within equity upon approval by our shareholders.

Preference share capital is classified as a liability if it is redeemable on a specific date or at the option of the shareholders, or if dividend payments are not discretionary. Dividends thereon are recognized as interest expense in profit or loss as accrued.

Hybrid Bond

We classify issued financial instrument, or its component parts, on initial recognition as a financial liability or an equity instrument in accordance with the substance of the contractual arrangement and the definitions of a financial liability and an equity instrument. Hybrid bonds, in which we have an unconditional right to avoid delivering cash or another financial asset to settle a contractual obligation, are classified as equity instruments and presented in equity.

Non-controlling Interest

Non-controlling interest, which means the equity is a subsidiary not attributable, directly or indirectly, to a parent, consists of the amount of those non-controlling interests at the date of the original combination calculated in accordance with IFRS No. 11033(R) “Business Combination and the non-controlling interests’ share of changes in equity since the date of the combination.

Employee Benefits

Short-term Employee Benefits

Short-term employee benefit obligations are measured on an undiscounted basis and are expensed as the related service is provided.

A liability is recognized for the amount expected to be paid under short-term cash bonus or profit-sharing plans if we have a present legal or constructive obligation to pay this amount as a result of past service provided by the employee, and the obligation can be estimated reliably.

Other Long-term Employee Benefits

Our net obligation in respect of long-term employee benefits other than pension plans is the amount of future benefit that employees have earned in return for their service in the current and prior periods; that benefit is discounted to determine its present value, and the fair value of any related assets is deducted. The discount rate is the yield at the reporting date on AA credit-rated bonds that have maturity dates approximating the terms of our obligations. The calculation is performed using the projected unit credit method. Any actuarial gains and losses are recognized in profit or loss in the period in which they arise.

Defined Benefit Plans

A defined benefit plan is a post-employment benefit plan other than a defined contribution plan. Our net obligation in respect of defined benefit pension plans is calculated in aggregate for each plan by estimating the amount of future benefit that

employees have earned in return for their service in the current and prior periods; that benefit is discounted to determine its present value. Any unrecognized past service costs and theThe fair value of any plan assets is deducted. The calculation is performed annually by an independent actuary using the projected unit credit method.

Remeasurements of the net defined benefit liability, which comprise actuarial gains and losses, the return on plan assets (excluding interest) and the effect of the asset ceiling (if any, excluding interest), are deducted. recognized immediately in other comprehensive income. We determine the net interest expense (income) on the net defined benefit liability (asset) for the period by applying the discount rate used to measure the defined benefit obligation at the beginning of the annual period to the then-net defined benefit liability (asset), taking into account any changes in the net defined benefit liability (asset) during the period as a result of contributions and benefit payments. Net interest expense and other expenses related to defined benefit plans are recognized in personnel expenses in profit or loss.

The discount rate is the yield at the reporting date on AA credit-ratedhigh-quality corporate bonds that have maturity dates approximating the terms of our obligations and that are denominated in the same currency in which the benefits are expected to be paid. The calculation is performed annually by a qualified actuary usingWe recognize service cost and net interest on the projected unit credit method. When the calculation resultsnet defined benefit liability (asset) in a benefit to us, the recognized asset is limited to the total of any unrecognized past service costsprofit or loss and the present value of economic benefits available in the form of any future refunds from the plan or reductions in future contributions to the plan. In order to calculate the present value of economic benefits, consideration is given to any minimum funding requirements that apply to any plan in us. An economic benefit is available to us if it is realizable during the liferemeasurement of the plan, or on settlement of the plan liabilities.net defined benefit liability (asset) in other comprehensive income.

When the benefits of a plan are improved,changed or when a plan is curtailed, the portion of the increasedresulting change in benefit relatingthat relates to past service by employees is recognized in profitor the gain or loss on a straight-line basis over the average period until the benefits become vested. To the extent that the benefits vest immediately, the expensecurtailment is recognized immediately in profit or loss.

We recognize all actuarial gains and losses arising fromon the settlement of a defined benefit plans in profit or loss.plan when the settlement occurs.

Defined Contribution Plans

A defined contribution plan is a post-employment benefit plan under which an entity pays fixed contributions into a separate entity and will have no legal or constructive obligation to pay further amounts. Obligations for contributions to defined contribution pension plans are recognized as an employee benefit expense in profit or loss in the periods during which services are rendered by employees. Prepaid contributions are recognized as an asset to the extent that a cash refund or a reduction in future payments is available.

Termination Benefits

Termination benefits are recognized as an expense when we are committed demonstrably, without realistic possibility of withdrawal, to a formal detailed plan to either terminate employment before the normal retirement date, or to provide termination benefits as a result of an offer made to encourage voluntary redundancy. Termination benefits for voluntary redundancies are recognized as an expense if we have made an offer of voluntary redundancy, it is probable that the offer will be accepted, and the number of acceptances can be estimated reliably. If benefits are payable more than 12 months after the reporting period, then they are discounted to their present value.

Share-based Payment Transactions

The grant date fair value of share-based payment awards granted to employees is recognized as an employee expense, with a corresponding increase in equity, over the period that the employees unconditionally become entitled to the awards. The amount recognized as an expense is adjusted to reflect the number of awards for which the related service and non-market vesting conditions are expected to be met, such that the amount ultimately recognized as an expense is based on the number of awards that do meet the related service and non-market performance conditions at the vesting date. For share-based payment awards with non-vesting conditions, the grant date fair value of the share-based payment is measured to reflect such conditions and there is no true-up for differences between expected and actual outcomes.

The fair value of the amount payable to employees in respect of share appreciation rights, which are settled in cash, is recognized as an expense with a corresponding increase in liabilities, over the period that the employees unconditionally become entitled to payment. The liability is remeasured at each reporting date and at settlement date. Any changes in the fair value of the liability are recognized as personnel expense in profit or loss.

Provisions

A provision is recognized if, as a result of a past event, we have a present legal or constructive obligation that can be estimated reliably, and it is probable that an outflow of economic benefits will be required to settle the obligation. Provisions are determined by discounting the expected future cash flows at a pre-tax rate that reflects current market assessments of the time value of money and the risks specific to the liability.

Provisions are reviewed at the end of each reporting period and adjusted to reflect the current best estimate. If it is no longer probable that an outflow of resources embodying economic benefits will be required to settle the obligation, the provision is reversed.

Financial Guarantee Contract

Financial guarantees are contracts that require us to make specified payments to reimburse the holder for a loss it incurs because a specified debtor fails to make payment when due in accordance with the terms of a debt instrument. Financial guarantee liabilities are recognized initially at their fair value, and the initial fair value is amortized over the life of the financial guarantee. The financial guarantee liability is subsequently carried at the higher of this amortized amount and the present value of any expected payment when a payment under the guarantee has become probable. Financial guarantees are included within other liabilities.

Financial Income and Expense

Interest

Interest income and expense are recognized in profit or loss using the effective interest method. The effective interest rate is the rate that exactly discounts the estimated future cash payments and receipts through the expected life of the financial asset or liability (or, where appropriate, a shorter period) to the carrying amount of the financial asset or liability. When calculating the effective interest rate, we estimate future cash flows considering all contractual terms of the financial instrument, but not future credit losses.

The calculation of the effective interest rate includes all fees and points paid or received that are an integral part of the effective interest rate. Transaction costs include incremental costs that are directly attributable to the acquisition or issue of a financial asset or liability.

Recognition of Interest Income on Impairment Losses

Once an impairment loss has been recognized on a loan, although the accrual of interest in accordance with the contractual terms of the instrument is discontinued, interest income is recognized at the rate of interest that was used to discount estimated future cash flows for the purpose of measuring the impairment loss.

Fees and Commission

Fees and commission income and expense that are integral to the effective interest rate on a financial asset or liability are included in the measurement of the effective interest rate.

Other fees and commission income, including account servicing fees, investment management fees, sales commission, placement fees and syndication fees, are recognized as the related services are performed. When a loan commitment is not expected to result in the draw-down of a loan, the related loan commitment fees are recognized on a straight-line basis over the commitment period.

Other fees and commission expense relate mainly to transaction and service fees, which are expensed as the services are received.

Dividends

Dividend income is recognized when the right to receive income is established. Usually this is the ex-dividend date for equity securities.

Customer Loyalty Program

For customer loyalty programs, the fair value of the consideration received or receivable in respect of the initial sale is allocated between award credits (“points”) and other components of the fee and commission

income. The Group provides awards, in the form of price discounts and by offering a variety of gifts. The fair value allocated to the points is estimated by reference to the fair value of the monetary and/or non-monetary benefits for which they could be redeemed. The fair value of the benefits is estimated taking into account the expected redemption rate and the timing of such expected redemptions. Such amount is deferred and recognized as unearned revenue. Unearned revenue is recognized only when the points are redeemed and the Group has fulfilled its obligations to provide the benefits. The amount of revenue recognized in those circumstances is based on the number of points that have been redeemed in exchange for benefits, relative to the total number of points that are expected to be redeemed.

Income Tax

Income tax expense comprises current and deferred tax. Current tax and deferred tax are recognized in profit or loss except to the extent that it relates to a business combination, or items recognized directly in equity or in other comprehensive income.

Current tax is the expected tax payable or receivable on the taxable income or loss for the year, using tax rates enacted or substantively enacted at the reporting date, and any adjustment to tax payable in respect of previous years.

Deferred tax is recognized in respect of temporary differences between the carrying amounts of assets and liabilities for financial reporting purposes and the amounts used for taxation purposes. Deferred tax is not recognized for the following temporary differences: the initial recognition of assets or liabilities in a transaction that is not a business combination and that affects neither accounting nor taxable profit or loss, and differences associated with investments in subsidiaries, associates, and interests in joint ventures, to the extent that we are able to control the timing of the reversal of the temporary difference and it is probable that the temporary difference will not reverse in the foreseeable future. In addition, deferred tax is not recognized for taxable temporary differences arising on the initial recognition of goodwill. Deferred tax is measured at the tax rates that are expected to be applied to temporary differences when they reverse, based on the laws that have been enacted or substantively enacted by the reporting date. Deferred tax assets and liabilities are offset if there is a legally enforceable right to offset current tax liabilities and assets, and they relate to income taxes levied by the same tax authority on the same taxable entity, or on different tax entities, but they intend to settle current tax liabilities and assets on a net basis or their tax assets and liabilities will be realized simultaneously.

A deferred tax asset is recognized for unused tax losses, tax credits and deductible temporary differences, to the extent that it is probable that future taxable profits will be available against which they can be utilized. Deferred tax assets are reviewed at each reporting date and are reduced to the extent that it is no longer probable that the related tax benefit will be realized.

We file our national income tax return with the Korean tax authorities under the consolidated corporate tax system, which allows us to make national income tax payments based on our and our wholly owned domestic subsidiaries’ consolidated profits or losses. Deferred taxes are measured based on the future tax benefits expected to be realized in consideration of the expected profits or losses of eligible companies in accordance with the consolidated corporate tax system. Consolidated corporate tax amounts, once determined, are allocated to each of our subsidiaries and are used as a basis for the income taxes to be recorded in their separate financial statements.

Accounting for Trust Accounts

We account for trust accounts separately from our group accounts under the Financial Investment Services and Capital Markets Act and thus the trust accounts are not included in the consolidated financial statements except those which are guaranteed fixed rate money trustsas to principal (or as to both principal and interest) controlled by us, based on an evaluation of the substance of its relationship with us and the special purpose entity’s risks and rewards. Funds transferred between a group account and a trust account are recognized as borrowings from trust accounts in other liabilities with fees for managing the accounts recognized as non-interest income by us.

Earnings per Share

We present basic and diluted earnings per share (“EPS”) data for our ordinary shares. Basic EPS is calculated by dividing the profit or loss attributable to an ordinary shareholder by the weighted average number

of common shares outstanding during the period, adjusted for own shares held. Diluted EPS is determined by adjusting the profit or loss attributable to ordinary shareholders and the weighted average number of ordinary shares outstanding, adjusted for own shares held, for the effects of all dilutive potential ordinary shares, which comprise convertible notes and share options granted to employees.

Average Balance Sheet and Volume and Rate Analysis

Average Balance Sheet and Related Interest

The following table shows our average balances and interest rates, as well as the net interest spread, net interest margin and asset liability ratio, in 2010, 20112012, 2013 and 2012.2014.

 

 Year Ended December 31,  Year Ended December 31, 
 2010 2011 2012  2012(1) 2013(1) 2014 
 Average
Balance(1)
 Interest
Income/

Expense
 Yield /
Rate
 Average
Balance(1)
 Interest
Income/

Expense
 Yield /
Rate
 Average
Balance(1)
 Interest
Income/

Expense
 Yield /
Rate
  Average
Balance(2)
 Interest
Income/

Expense
 Yield / Rate Average
Balance(2)
 Interest
Income/

Expense
 Yield / Rate Average
Balance(2)
 Interest
Income/

Expense
 Yield / Rate 
 (In billions of Won, except percentages)  (In billions of Won, except percentages) 

Assets:

                  

Interest-earning assets

             ��    

Due from banks

 11,197   169    1.51 11,111   249    2.24 11,975   242    2.02 W12,080   W247   2.04 W13,917   W201   1.44 W16,118   W237   1.47

Trading assets

  11,709    358    3.06    11,285    414    3.67    14,824    412    2.78   17,378   515   2.96   19,037   531   2.79   23,267   620   2.67  

Loans(2)(3)

                  

Retail loans

  63,673    3,416    5.36    66,953    3,750    5.60    70,424    3,820    5.42   70,974   3,847   5.42   75,069   3,487   4.65   79,642   3,340   4.19  

Corporate loans

  93,720    5,134    5.48    99,734    5,349    5.36    102,723    5,274    5.13   102,800   5,280   5.14   105,482   4,664   4.42   110,460   4,465   4.04  

Public and other loans

  2,519    130    5.18    3,516    193    5.50    3,591    195    5.43   3,591   195   5.43   2,821   131   4.64   2,343   100   4.27  

Loans to banks

  3,646    96    2.63    3,750    102    2.72    5,197    153    2.93   5,215   153   2.93   4,824   122   2.54   4,296   106   2.47  

Credit card loans

  16,278    1,795    11.03    17,740    1,887    10.64    17,508    1,834    10.48   17,508   1,834   10.48   17,436   1,764   10.12   17,574   1,703   9.69  
 

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

 

Total loans

  179,836    10,571    5.88    191,693    11,281    5.88    199,442    11,275    5.65   200,088   11,309   5.65   205,632   10,168   4.94   214,315   9,714   4.53  
 

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

 

Securities(3)(4)

                  

Available-for-sale financial assets

  24,674    962    3.90    26,626    1,026    3.85    30,540    1,154    3.78   30,566   1,154   3.78   30,471   985   3.23   28,105   826   2.94  

Held-to-maturity financial assets

  12,894    687    5.33    12,307    643    5.22    11,793    595    5.04   11,793   595   5.05   11,187   528   4.72   12,160   522   4.29  
 

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

 

Total securities

  37,568    1,649    4.39    38,933    1,669    4.29    42,332    1,749    4.13   42,359   1,749   4.13   41,658   1,513   3.63   40,265   1,348   3.35  
 

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

 

Other interest-earning assets

      162            168            179        —     179    —      —     178    —      —     142    —    
 

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

 

Total interest-earning assets

 240,310   12,909    5.37 253,022   13,781    5.45 268,574   13,857    5.16 W271,905   W13,999   5.15 W280,244   W12,591   4.49 W293,965   W12,061   W4.10
 

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

 

Non-interest-earning assets

                  

Cash and due from banks

 2,983     2,390     2,661     W2,661     W2,601     W2,417    

Derivative assets

  4,574      2,951      2,092     2,094     1,789     1,630    

Available-for-sale financial assets

  4,919      4,760      4,372     4,389     4,046     3,333    

Property and equipment and intangible assets

  7,007      6,981      7,302     7,732     7,393     7,375    

Other non-interest-earning assets

  13,367      15,551      13,988     14,081     14,151     15,336    
 

 

    

 

    

 

    

 

    

 

    

 

   

Total non-interest-earning assets

 32,850     32,633     30,415     W30,957     W29,980     W30,091    
 

 

    

 

    

 

    

 

    

 

    

 

   

Total assets

 273,160   12,909    285,655   13,781    298,990   13,857    W302,862   W13,999    W310,224   W12,591    W324,056   W12,061   
 

 

  

 

   

 

  

 

   

 

  

 

   

 

  

 

   

 

  

 

   

 

  

 

  

 Year Ended December 31,  Year Ended December 31, 
 2010 2011 2012  2012(1) 2013(1) 2014 
 Average
Balance(1)
 Interest
Income/

Expense
 Yield /
Rate
 Average
Balance(1)
 Interest
Income/

Expense
 Yield /
Rate
 Average
Balance(1)
 Interest
Income/

Expense
 Yield /
Rate
  Average
Balance(2)
 Interest
Income/

Expense
 Yield / Rate Average
Balance(2)
 Interest
Income/

Expense
 Yield / Rate Average
Balance(2)
 Interest
Income/

Expense
 Yield / Rate 
 (In billions of Won, except percentages)  (In billions of Won, except percentages) 

Liabilities:

                  

Interest-bearing liabilities

                  

Deposits

                  

Demand deposits

 15,905   111    0.70 16,517   119    0.72 17,233   118    0.68 W17,233   W118   0.68 W19,531   W126   0.65 W21,871   W124   0.57

Savings deposits

  33,655    331    0.98  34,234    335    0.98  35,487    356    1.00   38,655   478   1.24   40,139   387   0.96   45,622   395   0.87  

Time deposits

  93,385    3,270    3.50  99,654    3,597    3.61  109,743    3,980    3.63   109,743   3,980   3.63   112,134   3,367   3.00   112,469   2,902   2.58  

Other deposits

  4,884    224    4.58  3,513    130    3.71  1,875    61    3.26   1,875   61   3.25   1,680   34   2.01   2,151   28   1.32  
 

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

   

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

 

Total interest-bearing deposits

  147,829    3,936    2.66  153,918    4,181    2.72  164,338    4,515    2.75   167,506   4,637   2.77   173,484   3,914   2.26   182,113   3,449   1.89  
 

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

   

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

 

Trading liabilities

                                    

Trading Liabilities

  —      —      —      —      —      —     3    —      —    

Borrowings

  18,549    390    2.10  19,733    485    2.46  21,667    544    2.51   22,258   565   2.54   21,730   468   2.16   22,283   444   1.99  

Debt securities issued

  41,054    2,041    4.97  40,048    1,943    4.85  39,950    1,740    4.36   39,938   1,740   4.36   38,251   1,521   3.98   36,544   1,302   3.56  

Other interest-bearing liabilities

  1,669    69    4.13  1,715    92    5.34  1,602    84    5.25   1,367   77   5.63   2,098   83   3.93   1,993   76   3.80  
 

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

 

Total interest-bearing liabilities

 209,101   6,436    3.08 215,414   6,701    3.11 227,557   6,883    3.02 W231,069   W7,019   3.04 W235,563   W5,986   2.54 W242,936   W5,271   2.17
 

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

 

Non-interest-bearing liabilities

                  

Non-interest-bearing deposits

 2,979     2,570     2,459     W2,459     W2,669     W2,872    

Derivatives liabilities

  3,829      2,569      1,811     1,811     1,788     1,793    

Insurance liabilities

  8,199      9,940      12,053     12,053     14,592     16,714    

Other non-interest-bearing liabilities

  23,142      26,693      26,943     27,263     26,355     29,401    
 

 

    

 

    

 

    

 

    

 

    

 

   

Total non-interest-bearing liabilities

 38,149     41,772     43,266     W43,586     W45,404     W50,780    
 

 

    

 

    

 

    

 

    

 

    

 

   

Total liabilities

 247,250   6,436    257,186   6,701    270,823   6,883    W274,655   W7,019    W280,967   W5,986    W293,716   W5,271   
 

 

  

 

   

 

  

 

   

 

  

 

   

 

  

 

   

 

  

 

   

 

  

 

  

Total equity attributable to equity holder of the Group

  23,444      26,008      25,703     25,728     26,974     28,620    

Non-controlling interest

  2,466      2,461      2,464     2,479     2,283     1,720    
 

 

    

 

    

 

    

 

    

 

    

 

   

Total liabilities and equity

 273,160   6,436    285,655   6,701    298,990   6,883    W302,862   W7,019    W310,224   W5,986    W324,056   W5,271   
 

 

  

 

   

 

  

 

   

 

  

 

   

 

  

 

   

 

  

 

   

 

  

 

  

Net interest spread(4)(5)

    2.29    2.34    2.13   2.11   1.95   1.93

Net interest margin(5)(6)

    2.69    2.80    2.60   2.57   2.36   2.31

Average asset liability ratio(6)(7)

    114.93    117.46    118.03   117.67   118.97   121.01

 

Notes:

 

(1)

The amounts for 2012 and 2013 have been restated to retroactively reflect changes in accounting policies regarding the classification of financial instruments held by us and correction of prior period errors as described in Note 48 of the notes to our consolidated financial statements.

(2)Average balances are based on (a) daily balances for Shinhan Bank and (b) quarterly balances for other subsidiaries.

(2)(3)

Non-accruing loans are included in the respective average loan balances. Income on such non-accruing loans is no longer recognized from the date the loan is placed on nonaccrual status. We reclassify loans as accruing when interest (including default interest) and principal payments are current.

(3)(4)

Represents the averageAverage balance of and yield on securities are based on amortized cost. The yield on the available-for-sale portfolio is based on average historical cost balances. Accordingly, the yield information does not give effect to changes in fair value that are reflected as a component of stockholders’ equity.

book value.

(4)(5)

Represents the difference between the average rate of interest earned on interest-earning assets and the average rate of interest paid on interest-bearing liabilities.

(5)(6)

Represents the ratio of net interest income to average interest-earning assets.

(6)(7)

Represents the ratio of average interest-earning assets to average interest-bearing liabilities.

Analysis of Changes in Net Interest Income — Volume and Rate Analysis

The following table provides an analysis of changes in interest income, interest expense and net interest income between changes in volume and changes in rates for (i) 20122014 compared to 20112013 and (ii) 20112013 compared to 2010.2012. Volume and rate variances have been calculated on the movement in average balances and the change in the interest rates on average interest-earning assets and average interest-bearing liabilities in proportion to absolute volume and rate change. The variance caused by the change in both volume and rate has been allocated in proportion to the absolute volume and rate change.

 

  From 2011 to 2012
Interest Increase (Decrease)
Due to Change in
   From 2013 to 2014
Interest Increase (Decrease) Due to Change in
 
  Volume Rate Change         Volume               Rate               Change       
  (In billions of Won)   (In billions of Won) 

Increase (decrease) in interest income

          

Due from banks

  19   (25 (6  W32    W4    W36  

Trading assets

   112    (114  (2   114     (25   89  

Loans:

          

Retail loans

   191    (120  70     205     (352   (147

Corporate loans

   157    (233  (75   213     (412   (199

Public and other loans

   4    (3  1     (21   (10   (31

Loans to banks

   42    9    51     (13   (3   (16

Credit card loans

   (25  (29  (54   14     (75   (61
  

 

  

 

  

 

   

 

   

 

   

 

 

Total loans

   370    (376  (7 398   (852 (454
  

 

  

 

  

 

   

 

   

 

   

 

 

Securities:

    

Available-for-sale financial assets

   148    (20  129   (73 (86 (159

Held-to-maturity financial assets

   (26  (22  (48 44   (50 (6
  

 

  

 

  

 

   

 

   

 

   

 

 

Total securities

   122    (41  80   (29 (136 (165
  

 

  

 

  

 

   

 

   

 

   

 

 

Other interest-earning assets

   0    11    11   —     (36 (36
  

 

  

 

  

 

   

 

   

 

   

 

 

Total interest income

  622   (546)   76  W515  W(1,045W(530
  

 

  

 

  

 

   

 

   

 

   

 

 

Increase (decrease) in interest expense

    

Deposits:

    

Demand deposits

  5   (6 (1W14  W(16W(2

Savings deposits

   12    9    21   50   (42 8  

Time deposits

       366            17            383   10   (475 (465

Other deposits

   (55  (14  (69 8   (14 (6
  

 

  

 

  

 

   

 

   

 

   

 

 

Total interest-bearing deposits

   328    6    334   82   (547 (465
  

 

  

 

  

 

   

 

   

 

   

 

 

Trading liabilities

   0    0    0  

Borrowings

   48    10    58   12   (36 (24

Debt securities issued

   (5  (198  (203 (66 (153 (219

Other interest-bearing liabilities

   (6  (1  (7 (4 (3 (7
  

 

  

 

  

 

   

 

   

 

   

 

 

Total interest expense

  366   (184)   182  W24  W(739W(715
  

 

  

 

  

 

   

 

   

 

   

 

 

Net increase (decrease) in net interest

  256   (362)   (106)  W491  W(306W185  
  

 

  

 

  

 

   

 

   

 

   

 

 

  From 2010 to 2011
Interest Increase (Decrease)
Due to Change in
   From 2012 to 2013
Interest Increase (Decrease) Due to Change in
 
  Volume Rate Change        Volume(1)             Rate(1)             Change      
  (In billions of Won)   (In billions of Won) 

Increase (decrease) in interest income

          

Due from banks

   (1)  81   80    W34    W(80  W(46

Trading assets

   (13  69    56     47     (31   16  

Loans:

          

Retail loans

   180    154    334     213     (573   (360

Corporate loans

   324    (109  215     135     (751   (616

Public and other loans

   54    9    63     (38   (26   (64

Loans to banks

   3    3    6     (11   (20   (31

Credit card loans

   157    (65  92     (7   (63   (70
  

 

  

 

  

 

   

 

   

 

   

 

 

Total loans

   718    (8  710  W292  W(1,433W(1,141
  

 

  

 

  

 

   

 

   

 

   

 

 

Securities:

    

Available-for-sale financial assets

   75    (11  64   (4 (165 (169

Held-to-maturity financial assets

   (31  (13  (44 (30 (37 (67
  

 

  

 

  

 

   

 

   

 

   

 

 

Total securities

   44    (24  20   (34 (202 (236
  

 

  

 

  

 

   

 

   

 

   

 

 

Other interest-earning assets

       6    6   —     (1 (1
  

 

  

 

  

 

   

 

   

 

   

 

 

Total interest income

  748   124   872  W339  W(1,747W(1,408
  

 

  

 

  

 

   

 

   

 

   

 

 

Increase (decrease) in interest expense

    

Deposits:

    

Demand deposits

  4   4   8  W15  W(7W8  

Savings deposits

   6    (2  4��  18   (109 (91

Time deposits

   224    103    327   85   (698 (613

Other deposits

   (56  (38  (94 (6 (21 (27
  

 

  

 

  

 

   

 

   

 

   

 

 

Total interest-bearing deposits

   178    67    245  W112  W(835W(723
  

 

  

 

  

 

   

 

   

 

   

 

 

Trading liabilities

             

Borrowings

   26    69    95   (13 (84 (97

Debt securities issued

   (49  (49  (98 (71 (148 (219

Other interest-bearing liabilities

   2    21    23   33   (27 6  
  

 

  

 

  

 

   

 

   

 

   

 

 

Total interest expense

  157   108   265  W61  W(1,094W(1,033
  

 

  

 

  

 

   

 

   

 

   

 

 

Net increase (decrease) in net interest

  591   16   607  W278  W(653W(375
  

 

  

 

  

 

   

 

   

 

   

 

 

Note:

(1)The amounts for 2012 and 2013 have been restated to retroactively reflect changes in accounting policies regarding the classification of financial instruments held by us and correction of prior period errors as described in Note 48 of the notes to our consolidated financial statements.

Results of Operations

20122014 Compared to 20112013

The following table sets forth, for the periods indicated, the principal components of our operating income.

 

  Year Ended December 31,   Year Ended December 31, 
  2011 2012 % Change       2013(1)           2014       % Change 
  (In billions of Won, except percentages)   (In billions of Won, except percentages) 

Net interest income

  7,080   6,974    (1.5)%   W6,605    W6,790     2.8

Net fees and commission income

   1,759    1,572    (10.6   1,387     1,469     5.9  

Net other operating income (expense)

   (4,666  (5,352  14.7     (5,360   (5,604   4.6  
  

 

  

 

  

 

   

 

   

 

   

 

 

Operating income

  4,173   3,194    (23.4)% W2,632  W2,655   0.9
  

 

  

 

  

 

   

 

   

 

   

 

 

Note:

(1)The amounts for 2013 have been restated to retroactively reflect changes in accounting policies regarding the classification of financial instruments held by us and correction of prior period errors as described in Note 48 of the notes to our consolidated financial statements.

Net Interest Income

The following table shows, for the periods indicated, the principal components of our net interest income.

 

  Year Ended December 31,   Year Ended December 31, 
  2011 2012 % Change       2013(1)         2014         % Change     
  (In billions of Won, except percentages)   (In billions of Won, except percentages) 

Interest income:

        

Cash and due from banks

  249   242    (2.8)%   W201   W237   17.9

Trading assets

   394    387    (1.8   493   583   18.3  

Financial assets designated at fair value through profit or loss

   20    26    30.0     38   37   (2.6

Loans

   11,282    11,275    (0.1   10,168   9,714   (4.5

Available-for-sale financial assets

   1,026    1,154    12.5     985   826   (16.1

Held-to-maturity financial assets

   643    595    (7.5   528   522   (1.1

Other interest income

   167    178    6.6     178   142   (20.2
  

 

  

 

  

 

   

 

  

 

  

 

 

Total interest income

  13,781   13,857    0.6W12,591  W12,061   (4.2)% 
  

 

  

 

  

 

   

 

  

 

  

 

 

Interest expense:

    

Deposits

  4,181   4,515    8.0W3,914  W3,449   (11.9)% 

Borrowings

   485    544    12.2   468   444   (5.1

Debt securities issued

   1,943    1,740    (10.4 1,521   1,302   (14.4

Other interest expense

   92    84    (8.7 83   76   (8.4
  

 

  

 

  

 

   

 

  

 

  

 

 

Total interest expense

  6,701   6,883    2.7W5,986  W5,271   (11.9)% 
  

 

  

 

  

 

   

 

  

 

  

 

 

Net interest income

  7,080   6,974    (1.5)% W6,605  W6,790   2.8
  

 

  

 

  

 

   

 

  

 

  

 

 

Net interest margin(1)(2)

   2.80  2.60  2.36 2.31 (2.0)% 

 

Note:Notes:

 

(1)

The amounts for 2013 have been restated to retroactively reflect changes in accounting policies regarding the classification of financial instruments held by us and correction of prior period errors as described in Note 48 of the notes to our consolidated financial statements.

(2)Represents the ratio of net interest income to average interest-earning assets. See “— Average Balance Sheet and Volume and Rate Analysis — Average Balance Sheet and Related Interest.”

Interest income.The moderate 0.6% increase4.2% decrease in interest income was due primarily to the stable level of interest on loans coupled with a 12.5% increasedecrease in interest on available-for-sale financial assets. The increase in interest on available-for-sale financial assets largely resulted from a 14.7% increase in the average balance of our available-for-sale financial assets from ₩26,626 billion in 2011 to ₩30,540 billion in 2012 due to our active investment in debt securities as a source of profit in the face of sluggishness of the general economy, which was partially offset by a decrease in the average interest rates for available-for-sale financial assets from 3.85% in 2011 to 3.78% in 2012 due a general decrease in market interest rates.

loans. Interest on loans remained largely stable, having decreased by 0.1%4.5% from ₩11,282W10,168 billion in 20112013 to ₩11,275W9,714 billion in 2012,2014, primarily as a result of a decrease in the average lending rate from 5.89%4.94% in 20112013 to 5.65%4.53% in 20122014 largely as a result of a general decrease in market interest rates in reflection of the lowering of the base interest rate by the Bank of Korea and the ample liquidity in the Korean financial sector, which was substantiallypartially offset by a 4.0%4.22% increase in the average balance of total loans from ₩191,693W205,632 billion in 20112013 to ₩199,442W214,315 billion in 20122014 due to an increase in the average balance of both retail and corporate loans following targeted loan growth in select strategic customer segments.

Interest onincome from retail loans increaseddecreased by 1.9%4.22% from ₩3,750W3,487 billion in 20112013 to ₩3,820W3,340 billion in 2012, which was2014, primarily due to a 5.2%decrease in the average lending rate for retail loans from 4.65% in 2013 to 4.19% in 2014, which was partially offset by a 6.09% increase in the average balance of retail loans from ₩66,953W75,069 billion in 20112013 to ₩70,424W79,642 billion in 2012, which was partially offset by a decrease in the average lending rate for such loans from 5.60% in 2011 to 5.42% in 2012. The average balance of retail loans increased principally as a result of a net increase in the volume of mortgage and home equity loans in 2012 largely due to a decrease in the lending rates in the second half of 2012 which more than offset the prolonged downturn in the real estate market, as well an

increase in specialized lending to police officers and other government employees with relatively strong job security and stable credit profiles as part of our tailored strategic marketing efforts.2014. The average lending rate for retail loans decreased largely as a result of a decrease in the base rate set by the Bank of Korea, which largely determines the market rates for certificates of deposit, which in turn largely determines our lending rates for a substantial majority of our retail loans. The average balance of retail loans increased principally as a result of a continued increase in lending to borrowers with high credit profiles and government employees with relatively strong job security (such as police officers and firefighters) as part of our strategic initiative to increase the volume of lending while maintaining or improving the profit margin and asset quality for such lending, an increase in the volume of long-term housing rental deposit loans in tandem with a growing preference for long-term housing rental in lieu of home ownership due in part to the continued uncertainty in the Korean real property market, and a substantial increase in the volume of secured housing loans in the second half of 2014 following the series of Government plans to stimulate the general economy and the real estate market through various monetary, fiscal and deregulatory measures as announced in the second half of 2014.

Interest onincome from corporate loans decreased by 1.4%4.27% from ₩5,349W4,664 billion in 20112013 to ₩5,274W4,465 billion in 2012,2014, which was primarily due to a decrease in the average lending rate for corporate loans from 5.36%4.42% in 20112013 to 5.13%4.04% in 2012,2014, which was partially offset by a 3.0%4.72% increase in the average balance of such loans from ₩99,734W105,482 billion in 20112013 to ₩102,723W110,460 billion in 2012.2014. The average lending rate for corporate loans decreased largely as a result of a general decrease in market interest rates in reflection of the lowering of the base rate by the government and the ample liquidity in the Korean financial sector. The average balance of corporate loans increased principally as a result of an increase in loans to SOHO and small- and medium-sized enterprise borrowers with quality credit profiles as part of our strategic lending policies as well as the volumelaunch of facility loansnew loan products for SOHO and small- and medium-sized enterprises in general at relatively affordable rates in line with the Government’s policy initiative to assist and support such enterprises, as well as an increase in the volume of loans to small-office, small-home sole proprietorship borrowers (SOHOs) and other quality small- to medium-sized enterprises with strong credit profiles as part of our tailored strategic marketing efforts, which was partially offset by a decrease in the volume of working capital loans following the redemptionto large corporations to meet their short-term financing needs.

Interest expense.Interest expense decreased by Korea Deposit Insurance Corporation of working capital loans in the aggregate amount of ₩1,98211.9% fromW5,986 billion in the first half of 2012 in connection with the restructuring of savings banks.

Interest expense.    Interest expense increased by 2.7% from ₩6,7012013 toW5,271 billion in 2011 to ₩6,883 billion in 2012,2014, due primarily to a 8.0% increase11.9% decrease in interest expense on deposits from ₩4,181W3,914 billion in 20112013 to ₩4,515W3,449 billion in 20122014 and a 12.2% increase in interest expense on borrowings from ₩485 billion in 2011 to ₩544 billion in 2012, which was partially offset by a 10.4%14.4% decrease in interest expense on debt securities issued from ₩1,943W1,521 billion in 20112013 to ₩1,740W1,302 billion in 2012.2014.

The increasedecrease in interest expense on deposits was due to a 6.8% increase in the average balance of deposits from ₩153,918 billion in 2011 to ₩164,338 billion in 2012 and a slight increasedecrease in the average interest rate payable on deposits from 2.72%2.26% in 20112013 to 2.75%1.89% in 2012.2014, which was partially offset by a 4.97% increase in the average balance of deposits fromW173,484 billion in 2013 toW182,113 billion in 2014. The increase in the average balance of deposits was primarily due to a 10.1%11.98% increase in the average balance of timedemand deposits from ₩99,654W19,531 billion in 20112013 to ₩109,743W21,871 billion in 2012, which was partially offset by2014 and a 46.6% decrease in the average balance of other deposits from ₩3,513 billion in 2011 to ₩1,875 billion in 2012. The overall13.66% increase in the average balance of savings deposits fromW40,139 billion in 2013 toW45,622 billion in 2014 while the average balance of time deposits, which represents the substantial majority of deposits, remained largely stable fromW112,134 billion in 2013 toW112,469 billion in 2014. The increase in the average balance of demand deposits was largely due to the increasing preference among consumersan increase in newly opened demand deposit accounts (including accounts for bank deposits (and particularly, time deposits, which generally offered the highest interest rates among ourautomatic deposit products) as safe investment products amid the continued uncertainty in the general economyof salaries and the sustained slump in the housing market. The average balance of other deposits, which principally consist of certificates of deposit, decreased primarilycredit card settlements) mainly as a result of our active cross-selling efforts, as well as the increased use of check cards. The

increase in the average balance of savings deposits was largely due to replace a portion of certificates of deposit with regular customeran increase in savings deposits in order to improve our loan-to-deposit ratio since the former are not classified as deposits for purposes of computing such ratio.by government and government-affiliated agencies. The slight increasedecrease in the average interest rate payable on deposits resulted mainly from an increasea decrease in the average interest rate payable on time deposits from 3.61%3.00% in 20112013 to 3.63%2.58% in 2012, which more than offset the decrease in the average interest rate payable on other deposits from 3.71% in 2011 to 3.26% in 2012.2014. The average interest rate payable on time deposits increaseddecreased largely as a result of increasing competition among commercial banks (as well as Korea Development Bank which launched retail banking servicesa general decrease in 2012) for customer depositsmarket interest rates attributable to secure stable funding, strengthen customer loyalty and reduce the loan-to-deposit ratio, which more than offset the impact from the increasedecrease in the base interest rate set by the Bank of Korea which tends to have a lag effect compared to lending rates due to the differential maturity profiles of our customer deposits compared to our loans.

The increase in interest expense on borrowings was due to a 9.8% increaseand ample liquidity in the average balance of borrowings from ₩19,733 billion in 2011 to ₩21,667 billion in 2012 and an increase on the average interest rate payable on borrowings from 2.46% in 2011 to 2.51% in 2012, which resulted primarily from an increase in the average balance of bonds sold under repurchase agreements, which bear relatively higher interest rates, from ₩3,675 billion in 2011 to ₩5,060 billion in 2012 as part of our effort to expand the customer base for Shinhan Investment in this type of product offering.Korean financial sector.

The decrease in interest expense on debt securities issued was due to a decrease in the average interest rate payable on debt securities from 4.85%3.98% in 20112013 to 4.36%3.56% in 2012,2014, and to a lesser extent, a 0.2%4.46% decrease in the

average balance of debt securities from ₩40,048W38,251 billion in 20112013 to ₩39,950W36,544 billion in 2012.2014. The average interest rate payable on debt securities issued decreased largely as a result of a general decrease in market interest rates in reflection of the lowering of the base rate by the Bank of Korea and the ample liquidity in the Korean financial sector. The average balance of debt securities issued decreased largely as a result of the increase in the average balance of deposits, which reduced our need to source funding through issuance of debt securities, which bear higher interest rates.

Net interest margin.Net interest margin represents the ratio of net interest income to the average balance of interest-earning assets. Our overall net interest margin decreased by 20five basis points from 2.80%2.36% in 20112013 to 2.60%2.31% in 2012,2014, due to a decrease by 21 basis points in net interest spread from 2.34% in 2011 to 2.13% in 2012, which more than offset a 6.1%4.90% increase in the average volume of interest-earning assets from ₩253,022W280,244 billion in 20112013 to ₩268,574W293,965 billion in 2012.2014 and a decrease by two basis points in net interest spread from 1.95% in 2013 to 1.93% in 2014. Net interest spread, which represents the difference between the average rate of interest earned on interest-earning assets and the average rate of interest paid on interest-bearing liabilities, decreased from 20112013 to 20122014 primarily due to a 2939 basis points decrease in the average rate of interest receivable on interest-earning assets (principally consisting of loans) from 5.45%4.49% in 20112013 to 5.16%4.10% in 2014 primarily resulting from the decrease in base interest rates set by the Bank of Korea from 2.50% in 2013 to 2.00% in 2014, which more than offset a 37 basis points decrease in the average rate of interest paid on interest-bearing liabilities from 2.54% in 2013 to 2.17% in 2014 primarily due to a decrease in the average interest rate payable on deposits from 2.26% in 2013 to 1.89% in 2014 and a decrease in the average interest rate payable on debt securities issued from 3.98% in 2013 to 3.56% in 2014, in each case, for reasons discussed above. In general, as was the case in 2013, a decrease in the base rates set by the Bank of Korea tend to decrease our net interest margin since our deposits (on which we pay interest) have, on average, a longer maturity profile than our loans (from which we receive interest) do and are therefore less sensitive to movements in base and market interest rates. See “— Overview — Interest Rates.”

Fees and Commission Income (Expense), Net

The following table shows, for the periods indicated, the principal components of our net fees and commission income.

   Year Ended December 31, 
       2013           2014           % Change     
   (In billions of Won, except percentages) 

Fees and commission income:

      

Credit placement fees

  W67    W63     (6.0)% 

Commission received as electronic charge receipt

   132     135     2.3  

Brokerage fees

   329     321     (2.4

Commission received as agency

   213     191     (10.3

Investment banking fees

   45     50     11.1  

Commission received in foreign exchange activities

   143     143     —    

Asset management fees

   51     61     19.6  

Credit card fees

   2,106     2,201     4.5  

Others

   404     396     (2.0
  

 

 

   

 

 

   

 

 

 

Total fees and commission income

W3,490  W3,561   2.0
  

 

 

   

 

 

   

 

 

 

Fees and commission expense:

Credit-related fees

W38  W33   (13.2)% 

Credit card fees

 1,726   1,726   —    

Others

 339   333   (1.8
  

 

 

   

 

 

   

 

 

 

Total fees and commission expense

 2,103   2,092   (0.5
  

 

 

   

 

 

   

 

 

 

Net fees and commission income

W1,387  W1,469   5.9
  

 

 

   

 

 

   

 

 

 

Net fees and commission income increased by 5.9% fromW1,387 billion in 2013 toW1,469 billion in 2014, primarily as a result of a 4.5% increase in credit card fees fromW2,106 billion in 2013 toW2,201 billion in 2014, which was partially offset by a 10.3% decrease in commission received as agency.

The increase in credit card fees was principally attributable to an increase in the average credit card balance, which was partially offset by a decrease in the rate of fees we charge on merchants. The decrease in commission received as agency was principally attributable to a result of a temporary suspension of telemarketing activities by Shinhan Card as part of a sanction from the financial regulators applicable to all credit card companies in Korea (including Shinhan Card) following the leakage of personal customer information by credit card companies, as well as a decrease in fees for asset-backed securitization services related to mobile phone installment receivables due to a reduction of such securitizations in following a change in telecommunication law in Korea.

Other Operating Income (Expense), Net

The following table shows, for the periods indicated, the principal components of our net operating expense.

   Year Ended December 31, 
       2013(1)          2014          % Change     
   (In billions of Won, except percentages) 

Net insurance loss

  W(383 W(413  7.8

Dividend income

   156    176    12.8  

Net trading income

   75    262    N/M  

Net foreign currency transaction gain

   296    224    (24.3

Net loss on financial instruments designated at fair value through profit or loss

   (122  (361  N/M  

Net gain on sale of available-for-sale financial assets

   701    681    (2.9

Impairment loss on financial assets

   (1,340  (1,174  (12.4

General and administrative expenses

   (4,203  (4,463  6.2  

Others

   (540  (536  (0.7
  

 

 

  

 

 

  

 

 

 

Other operating income (expense)

W(5,360W(5,604 4.6
  

 

 

  

 

 

  

 

 

 

N/M = not meaningful

Note:

(1)The amounts for 2013 have been restated to retroactively reflect changes in accounting policies regarding the classification of financial instruments held by us and correction of prior period errors as described in Note 48 of the notes to our consolidated financial statements.

Net other operating expenses increased by 4.6% toW5,604 billion in 2014 fromW5,360 billion in 2013, primarily as a result of a 6.2% increase in general and administrative expenses and a significant increase in net loss on financial instruments designated at fair value through profit or loss , which were partially offset by a significant increase in net trading income and a 12.4% decrease in impairment loss on financial assets.

General and administrative expenses increased by 6.2% fromW4,203 billion in 2013 toW4,463 billion in 2014 principally due to an increase in performance pays, an increase related to termination benefits arising from voluntary retirement programs and performance and an increase in taxes and dues related to the contribution of funds to a government-sponsored program to replace old credit card payment terminals for low-income merchants.

Net loss on financial instruments designated at fair value through profit or loss increased significantly fromW122 billion in 2013 toW361 billion in 2014, largely as a result of a significant increase in valuation losses on equity-linked securities mainly as a result of an increase in volatility in the Korean stock market indices. However, the net economic effect from such loss is negligible since we hedge substantially all of our equity-linked securities and such loss is therefore offset for the most part by net trading income from valuation gains from related derivative products.

Net trading income increased significantly fromW75 billion in 2013 toW262 billion in 2014, largely as a result of valuation gains on short-term financial instruments and trading gains from the disposal thereof following the decrease in the base and market interest rates.

Impairment loss on financial assets decreased primarily for reasons further discussed below.

Impairment Loss on Financial Assets

The following table sets forth for the periods indicated the impairment loss by type of financial asset.

   Year Ended December 31, 
       2013           2014           % Change     
   (In billions of Won, except percentages) 

Loans:

      

Retail

  W140    W153     9.3

Corporate

   613     358     (41.6

Credit card

   339     387     14.2  

Others

   (10   (3   (70.0
  

 

 

   

 

 

   

 

 

 

Subtotal

 1,082   895   (17.3

Securities(1)

 215   230   7.0  

Others

 43   49   14.0  
  

 

 

   

 

 

   

 

 

 

Total impairment loss on financial assets

W1,340  W1,174   (12.4)% 
  

 

 

   

 

 

   

 

 

 

Note:

(1)Consist of available-for-sale financial assets.

Impairment loss on financial assets decreased by 12.4% fromW1,340 billion in 2013 toW1,174 billion in 2014 principally due to a 17.3% decrease in impairment on loans fromW1,082 billion in 2013 toW895 billion in 2014, which mainly resulted from:

a 41.6% decrease in impairment loss on corporate loans fromW613 billion in 2013 toW358 billion in 2014 principally due to a decrease in delinquency among corporate borrowers resulting from our enhanced risk management policy and ongoing efforts to increase the overall asset quality of our corporate loans by focusing on SOHOs and small- to medium- sized enterprises with high quality credit;

which was partially offset by:

a 14.2% increase in impairment loss on credit card loans fromW339 billion in 2013 toW387 billion in 2014 principally due to an increase in allowance for credit card loan losses (largely resulting from an increase in the average balance of credit card receivables) and an increase in bad debt expenses (largely resulting from a reduction in recovery of written-off receivables due to aging); and

a 9.3% increase in impairment loss on retail loans fromW140 billion in 2013 toW153 billion in 2014 principally due to the preemptive sale of loans showing signs of asset quality deterioration as part of the Bank’s risk management policy to improve its overall asset quality.

Income Tax Expense

Income tax expense increased by 7.53% fromW621 billion in 2013 toW668 billion in 2014 as a result of the increase in our taxable income. Our effective rate of income tax remained largely stable from 23.2% in 2013 to 23.3% in 2014.

Net Income for the Period

As a result of the foregoing, our net income for the period increased by 7.02% fromW2,055 billion in 2013 toW2,200 billion in 2014.

Other Comprehensive Income for the Period

   Year Ended December 31, 
       2013(1)          2014          % Change     
   (In billions of Won, except percentages) 

Items that will be reclassified to profit or loss:

    

Foreign currency translation differences for foreign operations

  W(58 W(13  (77.6)% 

Net change in fair value of available-for-sale financial assets

   (269  136    N/M  

Equity in other comprehensive income of associates

   (5  6    N/M  

Net change in unrealized fair value of cash flow hedges

   6    (16  N/M  

Other Comprehensive income (loss) of separate account

   (2  6    N/M  
  

 

 

  

 

 

  

 

 

 
 (328 119   N/M  

Items that will not be reclassified to profit or loss:

Remeasurements of defined benefit liability

 19   (155 N/M  
  

 

 

  

 

 

  

 

 

 
 19   (155 N/M  
  

 

 

  

 

 

  

 

 

 

Total other comprehensive loss, net of income tax

W(309W(36 (88.3)% 
  

 

 

  

 

 

  

 

 

 

N/M = not meaningful

Note:

(1)The amounts for 2013 have been restated to retroactively reflect changes in accounting policies regarding the classification of financial instruments held by us and correction of prior period errors as described in Note 48 of the notes to our consolidated financial statements.

Other comprehensive loss decreased by 88.3% toW36 billion in 2014 fromW309 billion in 2013, principally due to valuation gains for debt instruments held by us following a decrease in the base and market interest rates, which more than offset a negative change in remeasurements of defined benefit liability, mainly related to changes in financial assumptions, including discount rates used in reflection of the lower base and market interest rates.

2013 Compared to 2012

The following table sets forth, for the periods indicated, the principal components of our operating income.

   Year Ended December 31, 
       2012(1)           2013(1)           % Change     
   (In billions of Won, except percentages) 

Net interest income

  W6,980    W6,605     (5.4)% 

Net fees and commission income

   1,543     1,387     (10.1

Net other operating income (expense)

   (5,347   (5,360   0.2  
  

 

 

   

 

 

   

 

 

 

Operating income

W3,176  W2,632   (17.1)% 
  

 

 

   

 

 

   

 

 

 

Note:

(1)The amounts for 2012 and 2013 have been restated to retroactively reflect changes in accounting policies regarding the classification of financial instruments held by us and correction of prior period errors as described in Note 48 of the notes to our consolidated financial statements.

Net Interest Income

The following table shows, for the periods indicated, the principal components of our net interest income.

   Year Ended December 31, 
       2012(1)          2013(1)          % Change     
   (In billions of Won, except percentages) 

Interest income:

    

Cash and due from banks

  W247   W201    (18.6)% 

Trading assets

   489    493    0.8  

Financial assets designated at fair value through profit or loss

   26    38    46.2  

Loans

   11,309    10,168    (10.1

Available-for-sale financial assets

   1,154    985    (14.6

Held-to-maturity financial assets

   595    528    (11.3

Other interest income

   179    178    (0.6
  

 

 

  

 

 

  

 

 

 

Total interest income

W13,999  W12,591   (10.1)% 
  

 

 

  

 

 

  

 

 

 

Interest expense:

Deposits

W4,637  W3,914   (15.6)% 

Borrowings

 565   468   (17.2

Debt securities issued

 1,740   1,521   (12.6

Other interest expense

 77   83   7.8  
  

 

 

  

 

 

  

 

 

 

Total interest expense

W7,019  W5,986   (14.7)% 
  

 

 

  

 

 

  

 

 

 

Net interest income

W6,980  W6,605   (5.4)% 
  

 

 

  

 

 

  

 

 

 

Net interest margin(2)

 2.57 2.36 (8.2)% 

Notes:

(1)The amounts for 2012 and 2013 have been restated to retroactively reflect changes in accounting policies regarding the classification of financial instruments held by us and correction of prior period errors as described in Note 48 of the notes to our consolidated financial statements.
(2)Represents the ratio of net interest income to average interest-earning assets. See “— Average Balance Sheet and Volume and Rate Analysis — Average Balance Sheet and Related Interest.”

Interest income. The 10.1% decrease in interest income was due primarily to a decrease in interest on loans. Interest on loans decreased by 10.1% fromW11,309 billion in 2012 toW10,168 billion in 2013, primarily as a result of a decrease in the average lending rate from 5.65% in 2012 to 4.94% in 2013 largely as a result of a general decrease in market interest rates in reflection of the lowering of the base interest rate by the Bank of Korea and the ample liquidity in the Korean financial sector, which was partially offset by a 2.8% increase in the average balance of total loans fromW200,088 billion in 2012 toW205,632 billion in 2013 due to an increase in the average balance of both retail and corporate loans following targeted loan growth in select strategic customer segments.

Interest on retail loans decreased by 9.4% fromW3,847 billion in 2012 toW3,487 billion in 2013, primarily due to a decrease in the average lending rate for retail loans from 5.42% in 2012 to 4.65% in 2013, which was partially offset by a 5.8% increase in the average balance of retail loans fromW70,974 billion in 2012 toW75,069 billion in 2013. The average lending rate for retail loans decreased largely as a result of a decrease in the base rate set by the Bank of Korea, which largely determines the market rates for certificates of deposit, which in turn largely determines our lending rates for a substantial majority of our retail loans. The average balance of retail loans increased principally as a result of an increase in the volume of long-term housing rental deposit loans in tandem with a growing preference for long-term housing rental in lieu of home ownership due in part to the continued uncertainty in the Korean real property market, as well as increased lending to borrowers

with high credit profiles and government employees with relatively strong job security, such as police officers and firefighters, as part of our strategic initiative to increase the volume of lending while maintaining or improving the profit margin and asset quality for such lending.

Interest on corporate loans decreased by 11.7% fromW5,280 billion in 2012 toW4,664 billion in 2013, which was primarily due to a decrease in the average lending rate for corporate loans from 5.14% in 2012 to 4.42% in 2013, which was partially offset by a 2.6% increase in the average balance of such loans fromW102,800 billion in 2012 toW105,482 billion in 2013. The average lending rate for corporate loans decreased largely as a result of a general decrease in market interest rates in reflection of the lowering of the base rate by the government and the ample liquidity in the Korean financial sector. The average balance of corporate loans increased principally as a result of an increase in loans to SOHO and small- and medium-sized enterprise borrowers with quality credit profiles as part of our strategic lending policies as well as the launch of new loan products for SOHO and small- and medium-sized enterprises in general at relatively affordable rates in line with the Government’s policy initiative to assist and support such enterprises, which more than offset a decrease in the balance of loans to large corporations due to the sale or write-off of a portion of such loans that were insolvent or at risk of insolvency as part our risk management efforts to improve the overall quality of our assets.

Interest expense.Interest expense decreased by 14.7% fromW7,019 billion in 2012 toW5,986 billion in 2013, due primarily to a 15.6% decrease in interest expense on deposits fromW4,637 billion in 2012 toW3,914 billion in 2013, a 17.2% decrease in interest expense on borrowings fromW565 billion in 2012 toW468 billion in 2013 and a 12.6% decrease in interest expense on debt securities issued fromW1,740 billion in 2012 toW1,521 billion in 2013.

The decrease in interest expense on deposits was due to a decrease in the average interest rate payable on deposits from 2.77% in 2012 to 2.26% in 2013, which was partially offset by a 3.6% increase in the average balance of deposits fromW167,506 billion in 2012 toW173,484 billion in 2013. The increase in the average balance of deposits was primarily due to a 2.2% increase in the average balance of time deposits fromW109,743 billion in 2012 toW112,134 billion in 2013, which was partially offset by a 10.4% decrease in the average balance of other deposits fromW1,875 billion in 2012 toW1,680 billion in 2013. The overall increase in the average balance of time deposits was largely due to the growing preference among customers for higher-yielding deposit products such as time deposits (which generally offer relatively higher rates of interest compared to our other deposit products) in light of the continued low interest rate environment in Korea in 2013, as well as our efforts to maintain our customer base by offering competitive rates on time deposits. The average balance of other deposits, which principally consist of certificates of deposit, decreased primarily as a result of our efforts to replace a portion of certificates of deposit with regular customer deposits in order to improve our loan-to-deposit ratio since the former are not classified as deposits for purposes of computing such ratio. The decrease in the average interest rate payable on deposits resulted mainly from a decrease in the average interest rate payable on time deposits from 3.63% in 2012 to 3.00% in 2013 and a decrease in the average interest rate payable on other deposits from 3.25% in 2012 to 2.01% in 2013. The average interest rate payable on time deposits decreased largely as a result of a general decrease in market interest rates attributable to the decrease in the base interest rate set by the Bank of Korea and ample liquidity in the Korean financial sector. The average interest rate payable on other deposits also decreased largely as a result of the general decrease in market interest rates in 2013, as well as our efforts to decrease the volume of our certificates of deposit by offering lower rates thereon.

The decrease in interest expense on borrowings was due to a 2.4% decrease in the average balance of borrowings fromW22,258 billion in 2012 toW21,730 billion in 2013 and a decrease on the average interest rate payable on borrowings from 2.54% in 2012 to 2.16% in 2013. The average balance of borrowings decreased largely as a result of the increase in the average balance of deposits and greater availability of funding through capital markets in tandem with the ample liquidity in the Korean financial sector, both of which reduced our need to source funding through borrowings. The average interest rate payable on borrowings decreased largely due to the general decrease in market interest rates in 2013 and our active efforts to reduce borrowings with relatively high interest rates through repayment.

The decrease in interest expense on debt securities issued was due to a decrease in the average interest rate payable on debt securities from 4.36% in 2012 to 3.98% in 2013, and a 4.2% decrease in the average balance of debt securities fromW39,938 billion in 2012 toW38,251 billion in 2013. The average interest rate payable on debt securities issued decreased largely as a result of a general decrease in market interest rates in reflection of the lowering of the base rate by the Bank of Korea and the ample liquidity in the Korean financial sector. The average balance of debt securities issued decreased largely as a result of the increase in the average balance of deposits, which reduced our need to source funding through issuance of debt securities, which bear higher interest rates.

Net interest margin.Net interest margin represents the ratio of net interest income to the average balance of interest-earning assets. Our overall net interest margin decreased by 21 basis points from 2.57% in 2012 to 2.36% in 2013, due to a decrease by 16 basis points in net interest spread from 2.11% in 2012 to 1.95% in 2013, which more than offset a 3.1% increase in the average volume of interest-earning assets fromW271,905 billion in 2012 toW280,244 billion in 2013. Net interest spread, which represents the difference between the average rate of interest earned on interest-earning assets and the average rate of interest paid on interest-bearing liabilities, decreased from 2012 to 2013 primarily due to a 66 basis points decrease in the average rate of interest receivable on interest-earning assets (principally consisting of loans) from 5.15% in 2012 to 4.49% in 2013 primarily resulting from the decrease in base interest rates set by the Bank of Korea in 2012 from 3.25% in 2011 to 2.75% in 2012 to 2.50% in 2013, which more than offset a nine50 basis points decrease in the average rate of interest paid on interest-bearing liabilities from 3.11% in 2011 to 3.02%3.04% in 2012 to 2.54% in 2013 primarily due to a decrease in the average interest rate payable on deposits from 2.77% in 2012 to 2.26% in 2013 and a decrease in the average interest rate payable on debt securities issued from 4.85% in 2011 to 4.36% in 2012 which was partially offset by an increaseto 3.98% in the average interest rate payable on deposits from 2.72% in 2011 to 2.75% in 2012,2013, in each case, for reasons discussed above. In general, as was the case in 2012, a decrease in the base rates set by the Bank of Korea tend to decrease our net interest margin since our deposits (on which we pay interest) have, on average, a longer maturity profile than our loans (from which we receive interest) do and are therefore less sensitive to movements in base and market interest rates. See “— Overview — Interest Rates”.Rates.”

Fees and Commission Income (Expense), Net

The following table shows, for the periods indicated, the principal components of our net fees and commission income.

 

  Year Ended December 31,   Year Ended December 31, 
      2011           2012       % Change       2012           2013  ��        % Change     
  (In billions of Won, except percentages)   (In billions of Won, except percentages) 

Fees and commission income:

            

Credit placement fees

  50    58     16.0  W58    W67     15.5

Commission received as electronic charge receipt

   145     134     (7.6   134     132     (1.5

Brokerage fees

   495     354     (28.5   354     329     (7.1

Commission received as agency

   115     240     108.7     211     213     0.9  

Investment banking fees

   69     70     1.4     70     45     (35.7

Commission received in foreign exchange activities

   162     148     (8.6   148     143     (3.4

Asset management fees

   68     67     (1.5   47     51     8.5  

Credit card fees

   2,020     2,071     2.5     2,071     2,106     1.7  

Others

   433     372     (14.1   398     404     1.5  
  

 

   

 

   

 

   

 

   

 

   

 

 

Total fees and commission income

  3,557    3,514     (1.2)% W3,491  W3,490   —    
  

 

   

 

   

 

   

 

   

 

   

 

 

Fees and commission expense:

      

Credit-related fees

  25    38     52.0W38  W38   —    

Credit card fees

   1,544     1,678     8.7   1,678   1,726   2.9

Others

   229     226     (1.3 232   339   46.1  
  

 

   

 

   

 

   

 

   

 

   

 

 

Total fees and commission expense

   1,798     1,942     8.0   1,948   2,103   8.0  
  

 

   

 

   

 

   

 

   

 

   

 

 

Net fees and commission income

  1,759    1,572     (10.6)% W1,543  W1,387   (10.1)% 
  

 

   

 

   

 

   

 

   

 

   

 

 

Net fees and commission income decreased by 10.6%10.1% from ₩1,759W1,543 billion in 20112012 to ₩1,572W1,387 billion in 2012,2013, primarily as a result of a 28.5% decrease46.1% increase in brokerageother fees incomeand commission expense from ₩495 billion in 2011 to ₩354W232 billion in 2012 andtoW339 billion in 2013, a 8.7%2.9% increase in credit card fees expensesfee expense from ₩1,544 billion in 2011 to ₩1,678W1,678 billion in 2012 toW1,726 billion in 2013, a 35.7% decrease in investment banking fee income fromW70 billion in 2012 toW45 billion in 2013 and a 7.1% decrease in brokerage fee income fromW354 billion in 2012 toW329 billion in 2013, which was substantiallywere partially offset by a 108.7%1.7% increase in credit card fee income fromW2,071 billion in 2012 toW2,106 billion in 2013.

The increase in other fees and commission receivedexpense was principally attributable to an increase in fees paid by Shinhan Card in connection with factoring transactions relating to SK Telecom mobile handset installment receivables and an increase in insurance premiums relating to Shinhan Card’s guarantee for such receivables. The increase in credit card fee expense was principally attributable to an increase in the expenses related to the reward points systems and membership services for Shinhan Card largely as agency.

a result of enhanced marketing efforts to maintain and expand our credit card customers. Investment banking fee income decreased largely due to a decrease in advisory fee income as a result of a general decline in the number and volume of investment banking transactions in Korea, including real estate development, public infrastructure projects and mergers and acquisitions. The decrease in brokerage feesfee income was principally attributable to decreases in the balance of indirect investment products and the trading volume in the Korean stock market due to increased investor preference for low risk investments in the face of uncertainty in the general economy as well as a decrease in the brokerage fee rates due to intensifying competition for brokerage services primarily brought by the prevalence of Internet-based and mobile trading services for which minimal brokerage fee is charged. Commission received as agency primarily represents fees received for sale of bancassurance products, and its increase was largely due to increased sales of certain tax-exempt insurance and annuity products due to changes in tax law. The increase in credit card fee expensefees income was principally attributable to an increase in the expenses related to the reward points systems and membership services for Shinhan Card largely as a result of enhanced marketing efforts to maintain and expand our credit card customers. Credit card fee income remained largely stable, having increased by 2.5% from ₩2,020 billion in 2011 to ₩2,071 billion in 2012 largely due to an increase in average credit card balances, which was largely offset by a decrease in the rate of fees we charge on merchants.

Other Operating Income (Expense), Net

The following table shows, for the periods indicated, the principal components of our net operating expense.

 

  Year Ended December 31,   Year Ended December 31, 
      2011         2012     % Change       2012(1)         2013(1)         % Change     
  (In billions of Won, except percentages)   (In billions of Won, except percentages) 

Net insurance gain

  (119 (209  75.6

Net insurance loss

  W(211 W(383 81.5

Dividend income

   209    176    (15.8   174   156   (10.3

Net trading income (loss)

   (132  596    N/M  

Net trading income

   608   75   (87.7

Net foreign currency transaction gain

   14    280    N/M     280   296   5.7  

Net gain (loss) on financial instruments designated at fair value through profit or loss

   172    (532  N/M  

Net loss on financial instruments designated at fair value through profit or loss

   (532 (122 (77.1

Net gain on sale of available-for-sale financial assets

   846    537    (36.5   536   701   30.8  

Impairment loss on financial assets

   (983  (1,416  44.0     (1,416 (1,340 (5.4

General and administrative expenses

   (4,135  (4,060  (1.8   (4,062 (4,203 3.5  

Others

   (538  (724  34.6     (724 (540 (25.4
  

 

  

 

  

 

   

 

  

 

  

 

 

Other operating income (expense)

  (4,666 (5,352  14.7W(5,347W(5,360 0.2
  

 

  

 

  

 

   

 

  

 

  

 

 

 

N/M = not meaningfulNote:

(1)The amounts for 2012 and 2013 have been restated to retroactively reflect changes in accounting policies regarding the classification of financial instruments held by us and correction of prior period errors as described in Note 48 of the notes to our consolidated financial statements.

Net other operating expenses increased by 14.7% from ₩4,666remained relatively stable atW5,360 billion in 20112013 compared to ₩5,352W5,347 billion in 2012, primarily as a result of an increasea significant decrease in impairment loss on financial assets, recording a net loss on financial instruments designated at fair value through profit or loss, a 25.4% decrease in 2012 compared to recording net such gain in 2011 andother expense, a decrease30.8% increase in net gain on sale of available-for-sale financial assets which more than offset recording net trading incomeand a 5.4% decrease in 2012 compared to net trading loss in 2011, in each case, as further explained below.

Impairment Loss on Financial Assets

The following table sets forth for the periods indicated the impairment loss by type of financial asset.

   Year Ended December 31, 
       2011          2012      % Change 
   (In billions of Won, except percentages) 

Loans:

    

Retail

  66   177    168.2

Corporate

   647    860    32.9  

Credit card

   166    295    77.7  

Others

   (15  (7  (53.3
  

 

 

  

 

 

  

 

 

 

Subtotal

   864    1,325    53.4  

Securities(1)

   87    101    16.1  

Others

   32    (10  N/M  
  

 

 

  

 

 

  

 

 

 

Total impairment loss on financial assets

  983   1,416    44.0
  

 

 

  

 

 

  

 

 

 

N/M = not meaningful

Note:

(1)

Consist of available-for-sale financial assets and held-to-maturity financial assets

Impairment loss on financial assets increased(as further

explained below), which were partially offset by 44.0% from ₩983 billiona significant decrease in 2011 to ₩1,416 billion in 2012 principally due tonet trading income, a 53.4%3.5% increase in impairment on loans from ₩864 billion in 2011 to ₩1,325 billion in 2012, which mainly resulted from:

angeneral and administrative expense and a 81.5% increase in impairment loss on retail loans by 168.2% from ₩66 billion in 2011 to ₩177 billion in 2012 principally due to an increase in delinquency among collective loans for apartment pre-sales as a result of a continued slump in the housing market, particularly in respect of sales of newly constructed apartment units;net insurance loss.

an increase in impairment loss on corporate loans by 32.9% from ₩647 billion in 2011 to ₩860 billion in 2012 principally due to the deteriorating financial soundness of construction companies resulting from the continued slump in the housing market and the increase in allowance for losses on loans made by Shinhan Capital to shipbuilders as a result of continued difficulty in the shipbuilding industry; and

an increase in impairment loss on credit card loans by 77.7% from ₩166 billion in 2011 to ₩295 billion in 2012 principally due to an increase in the delinquency rate and a reduction in recovery for credit card loans that were written off.

We recorded netNet loss on financial instruments designated at fair value through profit or loss of ₩532decreased significantly fromW532 billion in 2012 compared to net such gain of ₩172W122 billion in 2011,2013, largely as a result of significant valuation lossesgain and gain on sale of equity-linked securities issuedsold by us.us due to a general decrease in market stock prices in 2013. However, the net economic effect from such loss is negligible since we hedge substantially all of our equity-linked securities and such loss is therefore offset for the most part by net trading income from valuation gains from related derivative products.

Other expense decreased by 25.4% fromW724 billion in 2012 toW540 billion in 2013 principally due to an increase in other income attributable to the sale of defaulted loans to Kookmin Happy Fund and a decrease in loss from hedging activities.

Net gain on sale of available-for-sale financial assets decreasedincreased by 36.5%30.8% from ₩846 billion in 2011 to ₩537W536 billion in 2012 toW701 billion in 2013 principally due to the gain onrealized from the sale of shares in Hyundai ConstructionSK Hynix and BC Cardavailable-for-sale debt securities in 20112013 in the amount of ₩352W148 billion and ₩89W123 billion, respectively.

We recorded netNet trading income of ₩596decreased significantly fromW608 billion in 2012 compared to net trading loss of ₩132W75 billion in 2011,2013, largely as a result of losses incurred by Shinhan Bank and Shinhan Investment relating to derivative transactions and valuation gainsloss on derivative products used for hedging equity-linked securities issued by us.products.

General and administrative expenses decreasedincreased by 1.8%3.5% from ₩4,135 billion in 2011 to ₩4,060W4,062 billion in 2012 principally due to our cost reduction efforts, including less advertising and a reduced payout of performance-related bonuses.

Income Tax Expense

Income tax expense decreased by 19.7% from ₩920W4,203 billion in 2011 to ₩739 billion in 2012 as a result of the decrease in our taxable income. Our effective rate of income tax increased from 21.9% in 2011 to 22.9% in 2012 largely as a result of a decrease in tax refunds in 2012 compared to 2011.

Net Income for the Period

As a result of the foregoing, our net income for the period decreased by 23.8% from ₩3,273 billion in 2011 to ₩2,494 billion in 2012.

Other Comprehensive Income for the Period

   Year Ended December 31, 
       2011          2012      % Change 
   (In billions of Won, except percentages) 

Foreign currency translation differences for foreign operations

  16   (85  N/M  

Net change in fair value of available-for-sale financial assets

   (461  12    N/M  

Equity in other comprehensive income of associates

   3    4    33.3

Net change in unrealized fair value of cash flow hedges

   1    15    N/M  

Other Comprehensive income (loss) of separate account

           N/M  
  

 

 

  

 

 

  

 

 

 

Total other comprehensive loss, net of income tax

  (441 (54  (87.8)% 
  

 

 

  

 

 

  

 

 

 

N/M = not meaningful

Other comprehensive loss decreased by 87.8% to ₩54 billion in 2012 from ₩441 billion in 2011, principally due to the absence of divestment of Hyundai Engineering & Construction Co., Ltd. shares in 2011.

2011 Compared to 2010

The following table sets forth, for the periods indicated, the principal components of our operating income.

   Year Ended December 31, 
       2010          2011      % Change 
   (In billions of Won, except percentages) 

Net interest income

  6,473   7,080    9.4

Net fees and commission income

   1,757    1,759    0.1  

Net other operating income (expense)

   (4,678  (4,666  (0.3
  

 

 

  

 

 

  

 

 

 

Operating income

  3,552   4,173    17.5
  

 

 

  

 

 

  

 

 

 

Net Interest Income

The following table shows, for the periods indicated, the principal components of our net interest income.

   Year Ended December 31, 
       2010          2011      % Change 
   (In billions of Won, except percentages) 

Interest income:

    

Cash and due from banks

  169   249    47.3

Trading assets

   346    394    13.9  

Financial assets designated at fair value through profit or loss

   12    20    66.7  

Loans

   10,571    11,282    6.7  

Available-for-sale financial assets

   962    1,026    6.7  

Held-to-maturity financial assets

   687    643    (6.4

Other interest income

   162    167    3.1  
  

 

 

  

 

 

  

 

 

 

Total interest income

  12,909   13,781    6.8
  

 

 

  

 

 

  

 

 

 

Interest expense:

    

Deposits

  3,936   4,181    6.2

Borrowings

   390    485    24.4  

Debt securities issued

   2,041    1,943    (4.8

Other interest expense

   69    92    33.3  
  

 

 

  

 

 

  

 

 

 

Total interest expense

  6,436   6,701    4.1
  

 

 

  

 

 

  

 

 

 

Net interest income

  6,473   7,080    9.4
  

 

 

  

 

 

  

 

 

 

Net interest margin(1)

   2.69  2.80 

Note:

(1)

Represents the ratio of net interest income to average interest-earning assets. See “— Average Balance Sheet and Volume and Rate Analysis — Average Balance Sheet and Related Interest.”

Interest income.    The 6.8% increase in interest income was due primarily to a 6.7% increase in interest on loans. The increase in interest on loans largely resulted from an increase in the volume of loans made. The average balance of our loans increased by 6.6% from ₩179,836 billion in 2010 to ₩191,693 billion in 2011, principally due to increases in the average balances of retail loans and corporate loans and, to a lesser extent, credit card loans. The average lending rate on our loans remained largely stable from 5.88% in 2010 to 5.89% in 2011,2013 principally due to an increase in the average lending rate for retail loans, which was substantially offset by the decreases in the average lending rates for corporate loansseverance and credit card loans.

More specifically, the increase in interest income was dueretirement benefits related to the following:

a 9.8% increase in interest on retail loans from ₩3,416 billion in 2010 to ₩3,750 billion in 2011, which was primarily due toour early retirement programs and performance-related bonuses, as well as an increase in the average balance of retail loansShinhan Card’s marketing expenses.

Net insurance loss increased by 81.5% from ₩63,673W211 billion in 20102012 to ₩66,953W383 billion in 2011 and2013 principally due to a decrease in Shinhan Life Insurance’s fee income resulting from a decrease in the sale of new bancassurance contracts following adverse changes in tax regulation, as well as an increase in the average lending rate for such loans from 5.36% in 2010 to 5.60% in 2011. The average balance for retail loans increased largelycommission expenses that are recognized upfront as a result of an increasechanges in the volume of housing loans taken by households to pay for an increase in housing sales in the first half of 2011 as well as the general increase in long-term deposit required for the majority of rental housing in Korea due to an increasing shortage of available housing in Seoul. The average lending rate for retail loans increased largely as a result of an increase in the base rate set by the Bank of Korea, which largely determines the market rates for certificates of deposit, which in turn largely determines our lending rates for a substantial majority of our retail loans.

a 4.2% increase in interest on corporate loans from ₩5,133 billion in 2010 to ₩5,349 billion in 2011, which was primarily due to an increase in the average balance of corporate loans from ₩93,720 billion in

insurance regulations.

2010 to ₩99,734 billion in 2011, which was partially offset by a decrease in the average lending rate for such loans from 5.48% in 2010 to 5.36% in 2011. The average balance of corporate loans increased principally as a result of increases in working capital lending to large corporations and facilities lending to small- to medium-sized enterprises largely due to the continued export-led growth of the Korean economy. The average lending rate for corporate loans decreased largely due to our concerted efforts to increase the proportion of corporate loans with strong asset quality (but for which we offer lower lending rates) as part of our enhanced risk management policy; and

a 5.1% increase in interest on credit card loans from ₩1,795 billion in 2010 to ₩1,887 billion in 2011, which was primarily due to an increase in the average balance of credit card loans from ₩16,278 billion in 2010 to ₩17,740 billion in 2011, which was partially offset by a decrease in the average lending rate for credit card loans from 11.03% in 2010 to 10.64% in 2011. The average balance for credit card loans increased largely as a result of an increase in consumer confidence and consumer spending. The average lending rate for credit cards decreased largely due to our concerted efforts to decrease the proportion of cash advances (which yield higher interest rates but carry a greater risk of delinquency) as part of our enhanced risk management policy.

Interest expense.    Interest expense increased by 4.1% from ₩6,436 billion in 2010 to ₩6,701 billion in 2011, due primarily to a 6.2% increase in interest expense on deposits from ₩3,936 billion in 2010 to ₩4,181 billion in 2011 and a 24.4% increase in interest expense on borrowings from ₩390 billion in 2010 to ₩485 billion in 2011, which was partially offset by a 4.8% decrease in interest expense on debt securities issued from ₩2,041 billion in 2010 to ₩1,943 billion in 2011.

The increase in interest expense on deposits was due to a 4.1% increase in the average balance of deposits from ₩147,829 billion in 2010 to ₩153,918 billion in 2011 and an increase in the average interest rate payable on deposits from 2.66% in 2010 to 2.72% in 2011. The increase in the average balance of deposits was primarily due to a 6.7% increase in the average balance of time deposits from ₩93,385 billion in 2010 to ₩99,654 billion in 2011, which was partially offset by a 28.1% decrease in the average balance of other deposits from ₩4,884 billion in 2010 to ₩3,513 billion in 2011. The overall increase in the average balance of deposits was largely due to the increasing preference among consumers for bank deposits as safe investment products in light of the continued volatility in the stock markets, and time deposits were especially popular among consumers as they generally offered the highest interest rate among our deposit products. The average balance of other deposits, which principally consist of certificates of deposit, decreased primarily as a result of our efforts to replace a portion of certificates of deposit with regular customer deposits in order to improve our loan-to-deposit ratio since the former are not classified as deposits for purposes of computing such ratio. The increase in the average interest rate payable on deposits resulted mainly from the increase in the average interest rate payable on time deposits from 3.50% in 2010 to 3.61% in 2011, which more than offset the decrease in the average interest rate payable on other deposits from 4.58% in 2010 to 3.71% in 2011. The average interest rate payable on time deposits increased largely as a result of increasing competition among commercial banks for customer deposits to secure stable funding and strengthen customer loyalty.

The increase in interest expense on borrowings was due to an increase on the average interest rate payable on borrowings from 2.10% in 2010 to 2.46% in 2011 and, to a lesser extent, a 6.4% increase in the average balance of borrowings from ₩18,549 billion in 2010 to ₩19,733 billion in 2011. The average interest rate payable on borrowings increased largely as a result of the general increase in the base rate set by the Bank of Korea.

The decrease in interest expense on debt securities issued was due to a 4.8% decrease in the average balance of debt securities from ₩41,054 billion in 2010 to ₩40,048 billion in 2011, and to a lesser extent, a decrease in the average interest rate payable on debt securities from 4.97% in 2010 to 4.85% in 2011. The average balance of debt securities issued decreased largely as a result of the increase in the average balance of deposits, which reduced our need to source funding through issuance of debt securities, which bear higher interest rates. The average interest rate payable on debt securities issued decreased largely as a result of a decrease in market interest rates principally due to enhanced liquidity in the Korean financial market attributable to the Government’s expansionary monetary policy in the aftermath of the recent financial crisis as well as a net inflow of foreign capital following Korea’s relatively speedy recovery therefrom.

Net interest margin.    Net interest margin represents the ratio of net interest income to the average balance of interest-earning assets. Our overall net interest margin increased by 11 basis points from 2.69% in 2010 to 2.80% in 2011, due to a 5.3% increase in the average volume of interest-earning assets from ₩240,310 billion in 2010 to ₩253,022 billion in 2011 and an increase by four basis points in net interest spread from 2.29% in 2010 to 2.34% in 2011. Net interest spread, which represents the difference between the average rate of interest earned on interest-earning assets and the average rate of interest paid on interest-bearing liabilities, increased from 2010 to 2011 primarily due to the increase in the average rate of interest receivable on interest-earning assets (principally consisting of loans) resulting from the increase in base interest rates set by the Bank of Korea in 2011 to 3.25% from 2.0% in 2010. Customer deposits generally bear lower interest rates than debt securities issued. The increase in the proportion of customer deposits relative to than debt securities issued was largely due to the increasing attractiveness to consumers of bank deposits relative to other investments, such as stock investments, due to the volatility in the stock markets. The average rate of interest paid on interest-bearing liabilities increased by three basis points largely due to an increase in short-term interest rates paid on time deposits, which comprised a substantial portion of our customer deposits, to 3.61% in 2011 from 3.50% in 2010 in reflection of the increase in base interest rates set by the Bank of Korea in 2011, which was partially offset by a decrease in long-term interest rates paid on debt securities issued.

Fees and Commission Income (Expense), Net

The following table shows, for the periods indicated, the principal components of our net fees and commission income.

   Year Ended December 31, 
       2010           2011       % Change 
   (In billions of Won, except percentages) 

Fees and commission income:

      

Credit placement fees

  48    50     4.2

Commission received as electronic charge receipt

   142     145     2.1  

Brokerage fees

   510     495     (2.9

Commission received as agency

   112     115     2.7  

Investment banking fees

   84     69     (17.9

Commission received in foreign exchange activities

   158     162     2.5  

Asset management fees

   68     68     0.0  

Credit card fees

   1,895     2,020     6.6  

Others

   380     433     13.9  
  

 

 

   

 

 

   

 

 

 

Total fees and commission income

  3,397    3,557     4.7
  

 

 

   

 

 

   

 

 

 

Fees and commission expense:

      

Credit-related fees

  14    25     78.6

Credit card fees

   1,388     1,544     11.2  

Others

   238     229     (3.8
  

 

 

   

 

 

   

 

 

 

Total fees and commission expense

   1,640     1,798     9.6  
  

 

 

   

 

 

   

 

 

 

Net fees and commission income

  1,757    1,759     0.1
  

 

 

   

 

 

   

 

 

 

Net fees and commission income remained largely stable, having increased only by 0.1% from ₩1,757 billion in 2010 to ₩1,759 billion in 2011, primarily as a result of a 6.6% increase in credit card fees income from ₩1,895 billion in 2010 to ₩2,020 billion in 2011 and a 13.9% increase in other fees and commission income from ₩380 billion in 2010 to ₩433 billion in 2011, which was substantially offset by a 11.2% increase in credit card fees expenses. The increase in credit card fees income is principally attributable to the increase in the average balance of credit card loans, which more than offset the decrease in the average rate of merchant fees charged to merchants for the use of our credit card services as a result of regulatory changes. The increase in other fees and commission income is principally attributable to an increase in fee income generated

by the special accounts of our insurance business. The increase in credit card fees expense is principally attributable to an increase in the expenses related to our points systems and membership services largely as a result of our enhanced marketing efforts to maintain and expand our credit card customers.

Other Operating Income (Expense), Net

The following table shows, for the periods indicated, the principal components of our net operating expense.

   Year Ended December 31, 
        2010          2011      % Change 
   (In billions of Won, except percentages) 

Net insurance gain

  (76 (119  56.6

Dividend income

   217    209    (3.7

Net trading income (loss)

   334    (132  N/M  

Net foreign currency transaction gain

   117    14    (88.0

Net gain (loss) on financial instruments designated at fair value through profit or loss

   (125  172    N/M  

Net gain on sale of available-for-sale financial assets

   652    846    29.8  

Impairment loss on financial assets

   (1,336  (983  (26.4

General and administrative expenses

   (3,848  (4,135  7.5  

Others

   (613  (538  (12.2
  

 

 

  

 

 

  

 

 

 

Other operating income (expense)

  (4,678 (4,666  (0.3)% 
  

 

 

  

 

 

  

 

 

 

N/M = not meaningful

Other operating expenses decreased by 0.3% from ₩4,678 billion in 2010 to ₩4,666 billion in 2011, primarily as a result of a decrease in impairment loss on financial assets, recording net gain on financial instruments designated at fair value through profit or loss in 2011 compared to recording net such loss in 2010 and an increase in net gain on sale of available-for-sale financial assets, which more than offset recording net trading income in 2010 compared to net trading loss in 2011 and an increase in general and administrative expenses.

Impairment Loss on Financial Assets

The following table sets forth for the periods indicated the impairment loss by type of financial asset.

 

  Year Ended December 31,   Year Ended December 31, 
      2010         2011     % Change       2012         2013         % Change     
  (In billions of Won, except percentages)   (In billions of Won, except percentages) 

Loans:

        

Retail

  49   66    34.7  W177   W140    (20.9)% 

Corporate

   1,201    647    (46.1   860   613    (28.7

Credit card

   28    166    N/M     295   339    14.9  

Others

   22    (15  N/M     (7 (10  42.9  
  

 

  

 

  

 

   

 

  

 

  

 

 

Subtotal

   1,300    864    (33.5 1,325   1,082   (18.3

Securities(1)

   66    87    31.8  

Securities(1)

 101   215   N/M  

Others

   (30  32    N/M   (10 43   N/M  
  

 

  

 

  

 

   

 

  

 

  

 

 

Total impairment loss on financial assets

  1,336   983    (26.4)% W1,416  W1,340   (5.4)% 
  

 

  

 

  

 

   

 

  

 

  

 

 

 

N/M = not meaningful

Note:

 

(1)

Consist of available-for-sale financial assets and held-to-maturity financial assets

assets.

Impairment loss on financial assets decreased by 26.4%5.4% from ₩1,336W1,416 billion in 20102012 to ₩983W1,340 billion in 20112013 principally due to a 33.5%an 18.3% decrease in impairment on loans from ₩1,300W1,325 billion in 20102012 to ₩864W1,082 billion in 2011,2013, which mainly resulted from:

 

a 28.7% decrease in impairment loss on corporate loans fromW860 billion in 2012 toW613 billion in 2013 principally due to a decrease in delinquency among corporate borrowers resulting from our enhanced risk management policy and ongoing efforts to increase the overall asset quality of our corporate loans by focusing on SOHOs and small-to medium-sized enterprises with high quality credit, and

a 20.9% decrease in impairment loss on retail loans fromW177 billion in 2012 toW140 billion in 2013 principally due to a decrease in impairment of our collective housing loans, which are loans made to a group of borrowers on identical terms for certain types of purchases of real property, such as subscription for apartment pre-sales. Impairment of our collective retail loans decreased largely as a result of a decrease in our balance of collective retail loans due to the sustained downturn in the real estate market in Korea and our sale of a portion of our impaired collective retail loans in 2013; and

which more than offset

a 14.9% increase in impairment loss on credit card loans fromW295 billion in 2012 toW339 billion in 2013 principally due to increases in allowance for credit card loan losses and bad debt expenses resulting from an increase in the delinquency rate for such loans and a reduction in recovery of credit card loans that were written off.

The decrease in impairment loss on corporate loans by 46.1% from ₩1,201 billion in 2010 to ₩647 billion in 2011 principally due to the absence in 2011 of large-scale fast-track restructuring programs in 2010 for troubled companies in the shipbuilding, shipping and construction industries, as well as our concerted efforts to focus on sound asset quality when extending or renewing corporate loans

which werewas partially offset by:

by a significant increase in impairment loss on credit card loanssecurities from ₩28W101 billion in 20102012 to ₩166W215 billion in 20112013 principally due to the increase in the average balancerecognition of credit card loans, overall deterioration of asset quality for credit card loans and a reduction in recovery for credit card loans that were written off,

an increase in impairment loss on retail loansshares in POSCO and SsangYong Engineering & Construction held by 34.7% from ₩49 billionus following a decline in 2010 to ₩66 billiontheir stock prices and on our capital investment in 2011 principallyCredit Recovery Fund due to the increaselowered valuations of such capital investment by a third party valuation firm in the average balance of retail loans, and

an increase in impairment loss on securities by 31.8% from ₩66 billion in 2010 to ₩87 billion in 2011 principally due to impairment loss on our shares in Kumho Industries and other companies due to fluctuations in share prices of these companies.

We recorded net gain on financial instruments designated at fair value through profit or loss of ₩172 billion in 2011 compared to net such loss of ₩125 billion in 2010, largely as a result of a general downturn in the Korean stock market in 2011. However, as noted previously, the net economic effect from such gain is negligible since we hedge substantially all of our equity-linked securities and such gain is therefore offset for the most part by net trading loss from valuation losses from related derivative products.2013.

Net gain on sale of available-for-sale financial assets increased by 29.8% from ₩652 billion in 2010 to ₩846 billion in 2011 principally due to the gain on sale of shares in Hyundai Construction and BC Card in 2011 in the amount of ₩352 billion and ₩89 billion, respectively.

We recorded net trading loss of ₩132 billion in 2011 compared to net trading income of ₩334 billion in 2010, largely as a result of valuation loss of derivative products used for hedging equity-linked securities issued by us.

General and administrative expenses increased by 7.5% from ₩3,848 billion in 2010 to ₩4,135 billion in 2011 principally due to the wage increase for employees at Shinhan Bank and Shinhan Card and an increase in severance and retirement benefits as a result of an increase in the number of employees opting for voluntary retirement in 2011.

Income Tax Expense

Income tax expense increaseddecreased by 61.4%16.0% from ₩570W739 billion in 20102012 to ₩920W621 billion in 20112013 as a result of the increasedecrease in our taxable income. Our effective rate of income tax increasedremained relatively stable from 16.6%22.9% in 20102012 to 21.9%23.2% in 2011 largely as a result of a tax refund of ₩197 billion received in 2010 in relation to overpayments of corporate income taxes made in prior years.2013.

Net Income for the Period

As a result of the foregoing, our net income for the period increaseddecreased by 14.5%17.5% from ₩2,859W2,490 billion in 20102012 to ₩3,273W2,055 billion in 2011.2013.

Other Comprehensive Income for the Period

 

  Year Ended December 31,   Year Ended December 31, 
      2010         2011     % Change       2012         2013(1)         % Change     
  (In billions of Won, except percentages)   (In billions of Won, except percentages) 

Items that will be reclassified to profit or loss:

    

Foreign currency translation differences for foreign operations

  (18 16    N/M    W(85 W(58  (31.8)% 

Net change in fair value of available-for-sale financial assets

   175    (460  N/M     13    (269  N/M  

Equity in other comprehensive income of associates

   21    3    (85.7)%    4    (5  N/M  

Net change in unrealized fair value of cash flow hedges

   13    1    (92.3   16    6    (62.5

Other Comprehensive income (loss) of separate account

   2    (1  N/M     1    (2  N/M  
  

 

  

 

  

 

   

 

  

 

  

 

 
 (51 (328 543.1  

Items that will not be reclassified to profit or loss:

Remeasurements of defined benefit liability

 —     19   N/M  
  

 

  

 

  

 

 
 —     19   N/M  
  

 

  

 

  

 

 

Total other comprehensive loss, net of income tax

  193   (441  N/M  W(51W(309 505.9
  

 

  

 

  

 

   

 

  

 

  

 

 

 

N/M = not meaningful

We recorded otherNote:

(1)The amounts for 2013 have been restated to retroactively reflect changes in accounting policies regarding the classification of financial instruments held by us and correction of prior period errors as described in Note 48 of the notes to our consolidated financial statements.

Other comprehensive loss of ₩441increased significantly toW309 billion in 2011 compared to other comprehensive income of ₩1932013 fromW51 billion in 2010,2012, principally due to a negative net changethe absence in fair value2013 of available-for-sale financial assets, principally due to a sharp decrease in accumulated other comprehensive income following the divestmentone-time gain realized from the sale of Hyundai Engineering & Construction Co., Ltd. shares in 2011.SK Hynix and Visa in 2012.

Results by Principal Business Segment

As of December 31, 2012,2014, we were organized into eight major business segments as follows:

 

the following banking services, which are principally provided by Shinhan Bank:

 

retail banking;

 

corporate and investment banking;

 

international banking; and

 

other banking services;

 

credit card services, which are provided by Shinhan Card;

 

securities brokerage services, which are provided by Shinhan Investment;

 

life insurance services, which are provided by Shinhan Life Insurance; and

 

other.

Our senior management regularly makes decisions about resources to be allocated to these activities and assesses performance of the activities using this information, and consequently this forms the basis of our segment reporting included in Note 7 in the notes to our consolidated financial statements included in this annual report.

Operating Income by Principal Business Segment

Effective January 1, 2012, in order to enhance operational efficiency, Shinhan Bank reorganized its business operations which resulted in a partial adjustment of segmentation of its principal businesses.

The table below provides the income statement data for our principal business segments for the periods indicated. For purposes of facilitating comparability of segment results in 2011 compared to 2012, the segment results for 2011 for purposes of such comparison were adjusted to reflect the adjusted business segments.

 

  Year Ended December 31, % Change   Year Ended December 31, % Change 
      2011         2012     2011/2012   2012(1) 2013(1) 2014 2012/2013 2013/2014 
  (In billions of Won, except percentages)   (In billions of Won, except percentages) 

Banking:

          

Retail banking

  870   704    (19.1)%   W699   W460   W567    (34.2)%   23.3

Corporate and investment banking

   834    887    6.4     889   988   1,411    11.1    42.8  

International banking

   73    211    189.0     211   123   132    (41.7  7.3  

Others

   932    308    (67.0   314   174   (295  (44.6  N/M  
  

 

  

 

  

 

   

 

  

 

  

 

  

 

  

 

 

Subtotal

   2,709    2,110    (22.1 2,113   1,745   1,815   (17.4 4.0  
  

 

  

 

  

 

  

 

  

 

 

Credit card

   1,073    952    (11.3 942   833   793   (11.6 (4.8

Securities

   123    68    (44.7 68   102   133   50.0   30.4  

Life insurance

   319    271    (15.0 277   107   118   (61.4 10.3  

Others(1)

   (68  (244  N/M  

Consolidation adjustment(2)

   17    37    117.6  

Others

 (261 (117 (79 (55.2 (32.5

Consolidation adjustment(1)

 37   (38 (125 N/M   N/M  
  

 

  

 

  

 

   

 

  

 

  

 

  

 

  

 

 

Total operating income

  4,173   3,194    (23.5)% W3,176  W2,632  W2,655   (17.2)%  0.9
  

 

  

 

 ��

 

   

 

  

 

  

 

  

 

  

 

 

 

N/M = not meaningful

Notes:

 

(1)

PriorThe amounts for 2012 and 2013 have been restated to 2012,retroactively reflect changes in accounting policies regarding the “Others” segment included our holding company’s income forclassification of financial instruments held by us and correction of prior period errors as described in Note 48 of the period on a non-consolidated basis, which consisted of dividends from our subsidiaries on account of our ownership of stock in our subsidiaries, interest income from loans extendednotes to our subsidiaries and fees and commissions received from our subsidiaries for the use of the group brands and logos, interest expense and administrative costs. Starting in 2012, the “Others” segment no longer includes dividends from our subsidiaries on account of our ownership of stock in our subsidiaries. The “Others” segment results for 2010 and 2011 have also been so adjusted retroactively for comparability purposes.

consolidated financial statements.

(2)

Consolidation adjustment consists of unrealized operating income in respect of related party transactions and adjustment difference of individual asset and liability price in respect of consolidated and nonconsolidated financial statements.

adjustments for inter-segment transactions.

   Year Ended December 31,  % Change 
       2010          2011      2010/2011 
   (In billions of Won, except percentages) 

Banking:

    

Retail banking

  883   1,016    15.1

Corporate and investment banking

   1,535    1,577    2.7  

International banking

   57    165    189.5  

Others

   (266  (49  (81.6
  

 

 

  

 

 

  

 

 

 

Subtotal

   2,209    2,709    22.6  

Credit card

   1,009    1,073    6.3  

Securities

   184    123    (33.2

Life insurance

   290    319    10.0  

Others(1)

   (100  (68  (32.0

Consolidation adjustment(2)

   (40  17   
  

 

 

  

 

 

  

 

 

 

Total operating income

  3,552   4,173    17.5
  

 

 

  

 

 

  

 

 

 

Notes:

(1)

Prior to 2012, the “Others” segment included our holding company’s income for the period on a non-consolidated basis, which consisted of dividends from our subsidiaries on account of our ownership of stock

in our subsidiaries, interest income from loans extended to our subsidiaries and fees and commissions received from our subsidiaries for the use of the group brands and logos, interest expense and administrative costs. Starting in 2012, the “Others” segment no longer includes dividends from our subsidiaries on account of our ownership of stock in our subsidiaries. The “Others” segment results for 2010 and 2011 have also been so adjusted retroactively for comparability purposes.

(2)

Consolidation adjustment consists of unrealized operating income in respect of related party transactions and adjustment difference of individual asset and liability price in respect of consolidated and nonconsolidated financial statements.

For segment reporting purposes, each segment result reflects provision for loan losses that are allocated based on the ending balances of loans for each segment in order to show a meaningful comparison of performance within such segment and compared to other segments.

We allocate provision for loan losses as follows: (i) first, each of our operating segments is allocated up to 100% of the expected loss from loans made by such segment (namely, with respect to a particular loan, 80% of the expected loss for such loan on a daily basis based on the daily ending balance of such loan and the remaining 20% upon the occurrence of insolvency for such loan, and (ii) the difference between the actual incurred loss and the expected loss for a given operating segment is in the “Others (Banking)” segment. Accordingly, the total provision of losses recorded for our banking business is a sum of expected loss for each banking segment and any amounts by which actual incurred loss exceeds expected loss allocated for a loan for which a borrower has become insolvent, which is recorded as provision of loan losses for the “Others (Banking)” segment.

Retail Banking

The retail banking segment primarily consists of banking and other services provided by Shinhan Bank and Jeju Bank’s retail banking branches to the branch customers, which principally consist of individuals and households. The retail banking products principally consist of mortgage and home equity loans and other retail loans, deposits and other savings products and fees earned from the sale of investment and bancassurance products.

The table below provides the income statement data for the retail banking segment for the periods indicated. For purposes of facilitating comparability of segment results in 2011 compared to 2012, the segment results for 2011 for purposes of such comparison were adjusted to reflect the adjusted business segment.

 

  Year Ended December 31, % Change   Year Ended December 31, % Change 
      2011         2012     2011/2012   2012 2013 2014 2012/2013 2013/2014 
  (In billions of Won, except percentages)   (In billions of Won, except percentages) 

Net interest income (expense)

  2,671   2,513    (5.9)%   W2,513   W2,341   W2,402   (6.8)%  2.6

Net fees and commission income (expense)

   624    600    (3.8   600   559   573   (6.8 2.5  

Net other income (expense)

   (2,425  (2,409  (0.7   (2,414 (2,440 (2,408 1.1   (1.3
  

 

  

 

  

 

   

 

  

 

  

 

  

 

  

 

 

Operating income (expense)

  870   704    (19.1)% W699  W460  W567   (34.2)%  23.3
  

 

  

 

  

 

   

 

  

 

  

 

  

 

  

 

 

   Year Ended December 31,  % Change 
   2010  2011  2010/2011 
   (In billions of Won, except percentages) 

Net interest income (expense)

  2,320   2,656    14.5

Net fees and commission income (expense)

   647    635    (1.9

Net other income (expense)

   (2,084  (2,275  9.2  
  

 

 

  

 

 

  

 

 

 

Operating income (expense)

  883   1,016    15.1
  

 

 

  

 

 

  

 

 

 

Comparison of 20122014 to 20112013

Operating income for retail banking decreasedincreased by 19.1%23.3% from ₩870W460 billion in 20112013 to ₩704W567 billion in 2012.2014.

Net interest income for retail banking decreasedincreased by 5.9%2.6% from ₩2,671W2,341 billion in 20112013 to ₩2,513W2,402 billion in 20122014 due to an increase in funding costs arising from the increase in the volume of deposits amidst consumers’ continuing preference for bank deposits, the increase in the rates offered on deposits to attract customer deposit in light of the increased competition among commercial banks for customer deposits, as well as the decrease in the average lending rates forbalance of retail loans, in reflection of the abundant market liquidity in Korea, which more than offset an increase in the volume of retail loans (particularly as a result of the introduction of specialized loan products for police officers and other government employees) and mortgage loan products. The decrease in net interest incomespread. The average balance of retail loans increased from 2013 to 2014, largely due to an increase in home rental long-term deposit loans and mortgage loans for new home purchases, as well as increased lending to quality retail banking was also attributable to a gradual deteriorationcustomers with stable employment and sound credit profile. The increase in the average balance of Shinhan Bank’sretail loans more than offset the decrease in net interest spread, which resulted largely from a decline in general decrease in market interest rates largely driven byfollowing the incremental decrease inreduction of the base interest rate set by the Bank of Korea to 2.75%2.00% in 20122014 from 3.25%2.50% in 2011,2013, which hadgenerally has a greater impact on the average interest rate on Shinhan Bank’s loans relative to the average interest ratethat on Shinhan Bank’s deposits due to the shorter repricing periods for the former, as well as intensified rate competition among peer commercial banks for high quality retail loans and customer deposits and an increase in the proportion of retail loans with higher asset quality for which Shinhan Bank charges lower rates.

Net fees and commission income increased rateby 2.5% fromW559 billion in 2013 toW573 billion in 2014 primarily due to an increase in agency fees and commissions related to the increased volume of bancassurance products sold.

Net other expense decreased by 1.3% fromW2,440 billion in 2013 toW2,408 billion in 2014 primarily due to a decrease in rental expenses due to consolidation of our retail banking branch network in tandem with the rationalization efforts for Shinhan Bank’s distribution network.

Comparison of 2013 to 2012

Operating income for retail banking decreased by 34.2% fromW699 billion in 2012 toW460 billion in 2013.

Net interest income for retail banking decreased by 6.8% fromW2,513 billion in 2012 toW2,341 billion in 2013 due to the narrowing of the net interest spread, which was partially offset by an increase in the average balance of corporate loans. The narrowing of Shinhan Bank’s net interest spread was largely due to the decrease in the market interest rates in tandem with a decrease in the base interest rates set by the Bank of Korea in 2014 as well as increasing competition among commercial banks for retailhigh-quality corporate loans in the midst of an increase in general market liquidity for corporate borrowers, as described above. The increase in the average balance of corporate loans was largely due to a steady increase in loans to high quality SOHO and customer deposits.small-and medium-sized enterprise borrowers as well as the launch of new loan products for SOHO and small-and medium-sized enterprises in general at relatively affordable rates in line with the Government’s policy initiative to assist and support such enterprises, as described above.

Net fees and commission income decreased by 3.8%6.8% from ₩624W600 billion in 20112012 to ₩600W559 billion in 20122013 primarily due to reduced demand for indirect investment products offered by Shinhan Bank’s retail banking branches as a result ofresulting from the continued stagnation in domestic stock markets.markets, as well as a decrease in fees received for bancassurance products due to a decrease in the volume of bancassurance products sold in response to a change in applicable tax regulations relating to tax exemptions and deductions for bancassurance products.

Net other expense remained largely stable, having decreasedincreased by 0.7%1.1% from ₩2,425W2,414 billion in 20112012 to ₩2,409W2,440 billion in 20122013 primarily due to an increase in sellinggeneral and administrative expensesexpense resulting from an increase in severance and retirementother benefits which was substantially offset by a decrease in expenses related to court deposit service.

Comparison of 2011 to 2010

Operating income for retail banking increased by 15.1% from ₩883 billion in 2010 to ₩1,016 billion in 2011.

Net interest income for retailing banking increased by 14.5% from ₩2,320 billion in 2010 to ₩2,656 billion in 2011 primarily due to an increase in the volume of retail loans, mainly in the form of mortgage and home equity lending related to housing loans taken by households to pay for an increase in housing sales in the first half of 2011 as well as the general increase in long-term deposit required for the majority of rental housing in Korea due to an increasing shortage of available housing in Seoul, which more than offset an increase in funding costs arising from the increase in the volume of time deposits amidst consumers’ growing preference for bank deposits in lieu of other investment products due to the overall stagnation of the domestic stock market in 2011. The increase in net interest income for retail banking was also attributable to the improvement in net interest spread, which was largely due to the increase in the base interest rate set by the Government in 2011, which generally has a greater impact on the average interest rate on our loans relative to the average interest rate on our deposits, as the former generally has shorter repricing periods than the latter.

Net fees and commission income decreased by 1.9% from ₩647 billion in 2010 to ₩635 billion in 2011 primarily due to decreased demand for indirect investment products offered by Shinhan Bank’s retail banking branches as a result of the general stagnation in domestic stock markets in light of the ongoing European financial crisis.

Net other expense increased by 9.2% from ₩2,084 billion in 2010 to ₩2,275 billion in 2011 primarily due to an increase in selling and administrative expenses resulting from an increase in severance and retirement benefits due to an increase in the number of employees at Shinhan Bank’s retail banking branches opting for voluntary retirement in 2011. The increase in other expense was partially offset by a decrease in provision for loan losses as the asset quality of retail loans improved due to Shinhan Bank’s active policy to increase the proportion of quality assets, such as mortgage and home equity loans, as part of our enhanced risk management policy in response to the uncertainty in global economic prospects.

early retirement programs.

Corporate and Investment Banking

The corporate and investment banking segment primarily consists of banking and other services provided by Shinhan Bank’s corporate banking branches to their corporate customers, most of which are small- andsmall-and medium-sized enterprises and large corporations, including members of thechaebolgroups, such as general lending and providing overdrafts and other credit facilities.

The table below provides the income statement data for the corporate and investment banking segment for the periods indicated. For purposes of facilitating comparability of segment results in 2011 compared to 2012, the segment results for 2011 for purposes of such comparison were adjusted to reflect the adjusted business segment.

 

  Year Ended December 31, % Change   Year Ended December 31,   % Change 
      2011         2012     2011/2012   2012 2013 2014   2012/2013 2013/2014 
  (In billions of Won, except percentages)   (In billions of Won, except percentages) 

Net interest income (expense)

  1,014   1,049    3.5  W1,049   W937   W891     (10.7)%  (4.9%) 

Net fees and commission income (expense)

   279    275    (1.4   275   233   258     (15.3 10.7  

Net other income (expense)

   (459  (437  (4.8   (435 (182 262     (58.2 N/M  
  

 

  

 

  

 

   

 

  

 

  

 

   

 

  

 

 

Operating income (expense)

  834   887    6.4W889  W988  W1,411   11.1 42.8
  

 

  

 

  

 

   

 

  

 

  

 

   

 

  

 

 

 

   Year Ended December 31,  % Change 
       2010          2011      2010/2011 
   (In billions of Won, except percentages) 

Net interest income (expense)

  2,081   2,059    (1.1)% 

Net fees and commission income (expense)

   240    210    (12.5

Net other income (expense)

   (786  (692  (12.0
  

 

 

  

 

 

  

 

 

 

Operating income (expense)

  1,535   1,577    2.7
  

 

 

  

 

 

  

 

 

 

N/M = not meaningful

Comparison of 20122014 to 20112013

Operating income for corporate and investment banking increased by 6.4%42.8% from ₩834W988 billion in 20112013 to ₩887W1,411 billion in 2012.2014.

Net interest income increaseddecreased by 3.5%4.9% from ₩1,014W937 billion in 20112013 to ₩1,049W891 billion in 20122014 primarily due to the narrowing of the net interest spread, which was partially offset by an increase in the volumeaverage balance of corporate loans. The narrowing of the net interest spread was largely due to the decrease in the market interest rates in tandem with a decrease in the base interest rates set by the Bank of Korea in 2014 as well as increasing competition among commercial banks for high-quality corporate loans in the midst of an increase in general market liquidity for corporate borrowers. The increase in the average balance of corporate loans was largely due to a steady increase in loans to high quality SOHO and small- and medium-sized enterprise borrowers as well as the launch of new loan products for SOHO and small- and medium-sized enterprises in general at relatively affordable rates in line with the Government’s policy initiative to assist and support such enterprises.

Net fees and commission income increased by 10.7% fromW233 billion in 2013 toW258 billion in 2014 primarily due to an increase in investment banking fees and commissions largely resulting from an increase in mergers and acquisitions in Korea as well as fees and commissions related to disposition of real estate mortgage backed securities.

Corporate banking recorded net other income ofW262 billion in 2014 compared to net other expense ofW182 billion in 2013 to primarily due to a resultdecrease in provision of loan losses resulting from Shinhan Bank’s ongoing efforts to attract and maintain qualityan absence of major workouts or rehabilitations of corporate borrowers as partwell as an increase in net gain on the sale of Shinhan Bank’s tailored strategic marketing effortsdebt securities as a preemptive measure to reduce interest rate volatility.

Comparison of 2013 to 2012

Operating income for corporate and investment banking increased by 11.1% fromW889 billion in 2012 toW988 billion in 2013.

Net interest income decreased by 10.7% fromW1,049 billion in 2012 toW937 billion in 2013 primarily due to a decrease in the volume of loans to large corporate borrowers, which resulted primarily from an increased use of capital markets for financing, instead of bank loans, by large corporations to take advantage of ample liquidity in the Korean financial sector, as well as enhanced risk management policy in responseintensified pricing competition among commercial banks to the uncertainty in global economic prospects, and a decrease in funding costs resulting from the decrease in the base interest rate set by the Bank of Korea.make high quality corporate loans, which adversely affected Shinhan Bank’s average lending rate.

Net fees and commission income decreased by 1.4%15.3% from ₩279W275 billion in 20112012 to ₩275W233 billion in 20122013 primarily due to a decrease in investment advisory fees resulting from decreased investment banking activities in light of the continued weakness in the Korean and global economies.

Net other expense significantly decreased by 4.8%58.2% from ₩459 billion in 2011 to ₩437W435 billion in 2012 primarily due to a decrease in the expected loss from corporate loans made resulting from a slowdown in the growth of corporate loans in 2012 compared to 2011, which was partially offset by an increase in selling and administrative expenses for reasons similar to that for retail banking as discussed above and an increase in provision for loan losses attributable to the increase in the proportion of insolvent borrowers in the construction industry and, to a lesser extent, the shipbuilding and shipping industries, as a result of the continued slump in such industries in 2012.

Comparison of 2011 to 2010

Operating income for corporate and investment banking increased by 2.7% from ₩1,535W182 billion in 2010 to ₩1,577 billion in 2011.

Net interest income decreased by 1.1% from ₩2,081 billion in 2010 to ₩2,059 billion in 2011 primarily due to a decrease in average lending rates for corporate loans, which mainly resulted from Shinhan Bank’s

ongoing efforts to attract corporate borrowers with lower lending rates as part of our enhanced risk management policy in response to the uncertainty in global economic prospects, and an increase in funding costs resulting from an increased shift in cash management policy among corporate borrowers to deposit their funds in time deposits rather than commercial papers, reflecting in part the enhanced liquidity among Korean corporations in 2011.

Net fees and commission income decreased by 12.5% from ₩240 billion in 2010 to ₩210 billion in 2011 primarily due to a decrease in investment advisory fees resulting from a continued slowdown of domestic merger and acquisition and real estate project financing activities following the recent global financial crisis.

Net other expense decreased by 12.0% from ₩786 billion in 2010 to ₩692 billion in 20112013 primarily due to a decrease in provision of loan losses resulting from thean absence of major restructuring programs forworkouts or rehabilitations of corporate borrowers in 2011 as compared to 2010, as well as an increase in quality corporate assets resulting from Shinhan Bank’s ongoing emphasisnet gain on lendingthe sale of debt securities as a preemptive measure to quality corporate customers as part of its enhanced risk management policy in response to the uncertainty in global economic prospects, which was partially offset by an increase in selling and administrative expenses for reasons similar to that for retail banking as discussed above.reduce interest rate volatility.

International Banking

The international banking segment primarily consists of the results of operations of Shinhan Bank’s overseas subsidiaries and branches, as well as Shinhan Bank’s non-deposit funding activities, including trading of, and investment in, debt securities and, to a lesser extent, equity securities for its own accounts, handling its treasury activities, such as inter-segment lending and borrowing, entering into derivatives transactions and investment banking.

The table below provides the income statement data for the international banking segment for the periods indicated.

The table below provides the income statement data for the international banking segment for the periods indicated. For purposes of facilitating comparability of segment results in 2011 compared to 2012, the segment results for 2011 for purposes of such comparison were adjusted to reflect the adjusted business segment.

   Year Ended December 31,  % Change 
   2012  2013  2014  2012/2013  2013/2014 
   (In billions of Won, except percentages) 

Net interest income (expense)

  W289   W273   W304    (5.5)%   11.4

Net fees and commission income (expense)

   48    50    55    4.2    10.0  

Net other income (expense)

   (126  (200  (227  58.7    13.5  
  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 

Operating income (expense)

W211  W123  W132   (41.7)%  7.3
  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 

   Year Ended December 31,  % Change 
       2011          2012      2011/2012 
   (In billions of Won, except percentages) 

Net interest income (expense)

  259   289    11.6

Net fees and commission income (expense)

   46    47    2.2  

Net other income (expense)

   (232  (125  (46.1
  

 

 

  

 

 

  

 

 

 

Operating income (expense)

  73   211    189.0
  

 

 

  

 

 

  

 

 

 

   Year Ended December 31,  % Change 
       2010          2011      2010/2011 
   (In billions of Won, except percentages) 

Net interest income (expense)

  231   282    22.1

Net fees and commission income (expense)

   42    45    7.1  

Net other income (expense)

   (216  (162  (25.0
  

 

 

  

 

 

  

 

 

 

Operating income (expense)

  57   165    189.5
  

 

 

  

 

 

  

 

 

 

Comparison of 20122014 to 20112013

Operating income for international banking increased by 189.0%7.3% from ₩73W123 billion in 20112013 to ₩211W132 billion in 2012.2014.

Net interest income increased by 11.6%11.4% from ₩259W273 billion in 20112013 to ₩289W304 billion in 2012 primarily due to export-import and other loan growth and improved net interest margins for Shinhan Bank’s subsidiaries in key overseas markets due to Shinhan Bank’s efforts to increase the synergy between Shinhan Bank’s domestic and overseas activities, including through enhanced trade financing.

Net fees and commission income increased by 2.2% from ₩46 billion in 2011 to ₩47 billion in 2012 primarily due to an increase in fees earning from export-import related remittances.

Net other expense decreased by 46.1% from ₩232 billion in 2011 to ₩125 billion in 20122014 primarily due to a gain on disposalgeneral increase in the average balance of trading assets.

Comparisonloans extended by Shinhan Bank’s subsidiaries, especially its subsidiary in the People’s Republic of 2011 to 2010

Operating income for international banking increased by 189.5% from ₩57 billion in 2010 to ₩165 billion in 2011.

Net interest income increased by 22.1% from ₩231 billion in 2010 to ₩282 billion in 2011 primarily due to export-import and other loan growth and improved net interest margins for our subsidiaries in key overseas markets, such as Vietnam, due to our efforts to increase the synergy between our domestic and overseas activities, including through enhanced trade financing.China.

Net fees and commission income increased by 7.1%10.0% from ₩42W50 billion in 20102013 to ₩45W55 billion in 20112014 primarily due to an increase in fees earnedand commissions charged by Shinhan Bank Japan for loans made by it.

Net other expense increased by 13.5% from export-import related remittancesW200 billion in 2013 toW227 billion in 2014 primarily due to an increase in bad debt expense relating to loans in Shinhan Bank’s Vietnamese subsidiary arising largely from an increase in loans made by such subsidiary in Vietnam due in part to its active marketing.

Comparison of 2013 to 2012

Operating income for international banking decreased by 41.7% fromW211 billion in 2012 toW123 billion in 2013.

Net interest income decreased by 5.5% fromW289 billion in 2012 toW273 billion in 2013 primarily due to a general decrease in net interest margins for Shinhan Bank’s overseas operations in both developed and emerging markets as a result of a global decrease in market interest rates.

Net fees and commission income increased by 4.2% fromW48 billion in 2012 toW50 billion in 2013 primarily due to an increase in our trade financing.fees and commissions charged by Shinhan Bank Japan for loans (primarily housing mortgage loans) made by it due in part to its active marketing.

Net other expense decreasedincreased by 25.0%58.7% from ₩216W126 billion in 20102012 to ₩162W200 billion in 20112013 primarily due to a decreasean increase in bad debtvaluation losses related to loans made to corporate borrowers in China mostly prior to the onset of the global financial crisis who have subsequently entered into corporate restructuring, as well as an increase in general and administrative expense duerelated to reduced delinquency and non-performing loan ratios in our keythe expansion of Shinhan Bank’s overseas markets such as Vietnam, China, Japan and the United States.operations.

Others (Banking)

This segment primarily consists of Shinhan Bank’s back-office functions, including management of non-performing loans and restructured loans and consolidated adjustments within Shinhan Bank. The table below provides the components of operating expense for the other banking segment for the periods indicated.

The table below provides the income statement data for the others (banking) segment for the periods indicated. For purposes of facilitating comparability of segment results in 2011 compared to 2012, the segment results for 2011 for purposes of such comparison were adjusted to reflect the adjusted business segment.

 

   Year Ended December 31,  % Change 
       2011          2012      2011/2012 
   (In billions of Won, except percentages) 

Net interest income (expense)

  1,110   986    (11.2)% 

Net fees and commission income (expense)

   (50  (55  10.0  

Net other income (expense)

   (128  (623  N/M  
  

 

 

  

 

 

  

 

 

 

Operating income (expense)

  932   308    (67.0)% 
  

 

 

  

 

 

  

 

 

 

  Year Ended December 31, % Change   Year Ended December 31, % Change 
      2010         2011     2010/2011   2012 2013 2014 2012/2013 2013/2014 
  (In billions of Won, except percentages)   (In billions of Won, except percentages) 

Net interest income (expense)

  40   58    45.0  W1,003   W878   W850   (12.5)%  (3.2)% 

Net fees and commission income (expense)

   (32  8    N/M     (75 (82 (70 9.3   (14.6

Net other income (expense)

   (274  (115  (58.0   (614 (622 (1,075 1.3   72.8  
  

 

  

 

  

 

   

 

  

 

  

 

  

 

  

 

 

Operating income (expense)

  (266 (49  (81.6)% W314  W174  W(295 (44.6)%  N/M  
  

 

  

 

  

 

   

 

  

 

  

 

  

 

  

 

 

 

N/M = not meaningful

Comparison of 20122014 to 20112013

Others (Banking) recorded operating expense ofW295 billion in 2014 compared to operating income ofW174 billion in 2013.

Net interest income decreased by 3.2% fromW878 billion in 2013 toW850 billion in 2014 primarily due to an increase in interest expense largely resulting from an increase in the average balance of deposits in the principal and/or interest-guaranteed trust accounts which are subject to consolidation.

Net fees and commission expense decreased by 14.6% fromW82 billion in 2013 toW70 billion in 2014 primarily due to the netting-out effect of consolidation adjustments relating to commission income received by Shinhan Bank’s corporate banking segment from a mortgage-backed asset securitization vehicle.

Net other expense increased by 72.8% fromW622 billion in 2013 toW1,075 billion in 2014 primarily due to the netting-out effect of consolidation adjustments relating to an increase in foreign currency translation losses for foreign currency-denominated assets as recorded by Shinhan Bank’s corporate banking segment.

Comparison of 2013 to 2012

Operating income for the other banking segment decreased by 67.0%44.6% from ₩932W314 billion in 20112012 to ₩308W174 billion in 2012.2013.

Net interest income decreased by 11.2%12.5% from ₩1,110W1,003 billion in 20112012 to ₩986W878 billion in 20122013 primarily due to a decrease in interest earned on asset-backed securitization bonds, which resulted mainlythe average balance of loans made by our other banking segment resulting from the expirysubstantial repayment of the securitization or redemption of the related bonds.such loans in 2013.

Net fees and commission expense increased by 10.0%9.3% from ₩50 billion in 2011 to ₩55W75 billion in 2012 toW82 billion in 2013 primarily due to increased consulting fees for the other banking segment.effect of consolidation adjustments relating to an increase in commission expenses relating to Won-denominated guarantees among affiliates.

Net other expense increased significantlyby 1.3% from ₩128 billion in 2011 to ₩623W614 billion in 2012 toW622 billion in 2013 primarily due to an increase in provision for loan losses of a one-time gain realized from the sale of shares in Hyundai Construction & Engineering in 2011.consolidated special purpose company.

Comparison of 2011 to 2010

Operating income for the other banking segment decreased by 81.6% from ₩266 billion in 2010 to ₩49 billion 2011.

Net interest income increased by 45.0% from ₩40 billion in 2010 to ₩58 billion in 2011 primarily due to a decrease in interest payable on asset-backed securitization bonds, which resulted mainly from the expiry of the securitization or redemption of the related bonds.

The other banking segment recorded net fees and commission income of ₩8 billion in 2011 compared to net fees and commission expense of ₩32 in 2010 primarily due to a decrease in outside consulting fees as part of our cost-saving efforts.

Net other expense decreased by 58.0% from ₩274 billion in 2010 to ₩115 billion in 2011 primarily due to gain realized from the sale of shares in Hynix Semiconductors and a decrease in impairment of shares held by Shinhan Bank due to improvements in fair values assigned to such shares in 2011.

Credit Card Services

The credit card services segment consists of the credit card business of Shinhan Card, including its installment finance and automobile leasing businesses.

 

  Year Ended December 31, % Change   Year Ended December 31, % Change 
  2010 2011 2012 2010/2011 2011/2012   2012 2013 2014 2012/2013 2013/2014 
  (In billions of Won, except percentages)   (In billions of Won, except percentages) 

Income statement data

            

Net interest income (expense)

  1,256   1,360   1,410    8.3  3.7  W1,410   W1,395   W1,373   (1.1)%  (1.6)% 

Net fees and commission income (expense)

   350    320    246    (8.6  (23.1   246   166   257   (32.5 54.8  

Net other income (expense)

   (597  (606  (704  1.5    16.2     (714 (728 (837 2.0   15.0  
  

 

  

 

  

 

  

 

  

 

   

 

  

 

  

 

  

 

  

 

 

Operating income (expense)

  1,009   1,073   952    6.3  (11.3)% W942  W833  W793   (11.6)%  (4.8)% 
  

 

  

 

  

 

  

 

  

 

   

 

  

 

  

 

  

 

  

 

 

Comparison of 20122014 to 20112013

Operating income for the credit card business decreased by 11.3%4.8% from ₩1,073W833 billion in 20112013 to ₩952W793 billion in 2012.2014.

Net interest income increaseddecreased by 3.7%1.6% largely as a result of a decrease in funding costs due to a generalthe narrowing of the net interest spread following the decrease in the base and market interest rates, the growing popularity of interest-free installment payment programs (under which no interest is charged on credit card purchases for limited duration, usually up to three months) and the required overall funding amounta reduction in interest income on cash advances due to a decrease in the volumeaverage balance of cash advances as part of our risk management policy, which was partially offset by a slight increase in the average balance of credit card receivables.

Net fees and commission income increased by 54.8% due primarily to an increase in merchant fees largely as a result of the increase in the average balance of credit card receivables and an increase in annual membership dues following a reduction of exemptions for annual membership dues and a growing popularity of credit card programs that charge higher annual membership dues in exchange for other membership benefits.

Net other expense increased by 15.0% primarily as a result of an increase in bad debt expenses following reduced recovery from delinquent receivables largely due aging of such receivables and an increase in taxes and dues related to the contribution of funds to a government-sponsored program to replace old credit card payment terminals for low-income merchants.

Comparison of 2013 to 2012

Operating income for the credit card business decreased by 11.6% fromW942 billion in 2012 toW833 billion in 2013.

Net interest income decreased by 1.1% largely as a result of decreases in the average balance of credit card loans and the average lending rate for credit card loans, which more than offset a decrease in funding costs attributable to decreases in the average balancevolume of credit card loans.loans and related interest expense as well as funding cost savings from the issuance of low-cost, long-term debt securities issued by Shinhan Card. The decrease in the average balance of credit card loans was principally attributable to reduced use of card loans and cash advances by customers in light of the ample liquidity in the Korean financial sector and the resulting increase in the availability of lower-cost loans and other financing options. The average lending rate on credit card loans decreased due to a general decrease in market interest rates largely driven by the decrease in the base interest rate set by the Bank of Korea.

Net fees and commission income decreased by 23.1%32.5% due primarily to a decrease in card loans and cash advances,the lowering of merchant fee rates in compliance with new regulatory requirements and an increase in fees and commissions payable as a result of increased use of membership points by Shinhan Card’s credit card customers as part of enhanced marketing efforts.

Net other expense increased by 16.2% due to an increase in provision for loan losses in anticipation of rising delinquency2.0% primarily as a result of the increased level of householdan increase in bad debt and a decrease inexpenses following reduced recovery from delinquent loans primarily due to a decrease in the outstanding balance of bad debt to be recovered as well as increased difficulties in collectionreceivables largely due to the ageingaging of such loans with the passage of time.

Comparison of 2011 to 2010

Operating income for the credit card business increased by 6.3% from ₩1,009 billion in 2010 to ₩1,073 billion in 2011.

Net interest income increased by 8.3% due primarily to an increase in the average balance of credit cards largely resulting from an increase in consumer spending amid our active marketing campaigns and a decrease in funding costs due to a decrease in the market interest rates.

Net fees and commission income decreased by 8.6% due primarily to an increase in fees and commission expense relating to customer incentive and service programs, which was partially offset by an increase in fees and commission income resulting from the increase in the average balance of credit cards.

Net other expense increased by 1.5% due primarily to an increase in provision for loan losses resulting from a decrease in recovery from delinquent loansreceivables and an increase in delinquency largely as a result of the ongoing economic difficulties,marketing and general expenses resulting from intensified competition among credit card companies, which was substantially offset by the proceeds froma gain on the sale of Shinhan Card’s interestcredit card loans such as factoring assets in BC Card for a gain of ₩88.8 billion and a reversal of ₩22 billion of provision for unused credits.2013.

Securities Brokerage Services

Securities brokerage services segment primarily reflects securities brokerage and dealing services on behalf of customers, which is conducted by Shinhan Investment, our principal securities brokerage subsidiary.

 

  Year Ended December 31, % Change   Year Ended December 31, % Change 
  2010 2011 2012 2010/2011 2011/2012   2012 2013 2014 2012/2013 2013/2014 
  (In billions of Won, except percentages)   (In billions of Won, except percentages) 

Income statement data

            

Net interest income (expense)

  155   231   248    49.0  7.4  W248   W282   W386   13.7 36.9

Net fees and commission income (expense)

   327    319    237    (2.4  (25.7   237   212   198   (10.5 (6.6

Net other income (expense)

   (298  (427  (417  43.3    (2.3   (417 (392 (451 (6.0 15.1  
  

 

  

 

  

 

  

 

  

 

   

 

  

 

  

 

  

 

  

 

 

Operating income (expense)

  184   123   68    (33.2)%   (44.7)% W68  W102  W133   50.0 30.4
  

 

  

 

  

 

  

 

  

 

   

 

  

 

  

 

  

 

  

 

 

Comparison of 20122014 to 20112013

Operating income for securities brokerage services decreasedincreased by 44.7%30.4% from ₩123W102 billion in 20112013 to ₩68W133 billion in 2012.2014.

Net interest income increased by 7.4%36.9% due primarily to an increase of our holdings ofin interest income from financial bonds followingheld by us for hedging purposes in light of the purchasegrowing volume of such bondsequity-linked securities, which more than offset the decrease in net interest spread largely resulting from the proceeds of additional issuances of equity-linked securities.decrease in the base and market interest rates in Korea.

Net fees and commission income decreased by 25.7%6.6% due primarily to a decrease in brokerage fee resulting from the reduced proportion of retail investors who generally pay a higher brokerage commission due to their continued growing preference for low risk investments, an industry-wide decrease in the average rate of brokerage fees and commission due to intensifying competition and an increase in derivative transactions entered into for purposes of hedging equity-linked securities.

Net other expense increased by 15.1% due primarily to an increase in securities transaction taxes arising from an increase in the trading volume of investment products such as equity swaps, which more than offset an increase in valuation gain of its affiliated companies.

Comparison of 2013 to 2012

Operating income for securities brokerage services increased by 50.0% fromW68 billion in 2012 toW102 billion in 2013.

Net interest income increased by 13.7% due primarily to an increase in financial bonds under our management, which more than offset a decrease in net interest margin.

Net fees and commission income decreased by 10.5% due primarily to a decrease in brokerage fee resulting from a decrease in the trading volume in the Korean stock market due to increased investor preference for low risk investments in the face of uncertainty in the general economy as well as a decrease in the brokerage fee rates due to intensifying competition for brokerage services primarily brought by the growing prevalence of Internet-based and mobile trading services for which minimal brokerage fee is charged.

Net other expense decreased from by 2.3%6.0% due primarily to a decreasereversal of impairment loss on bonds and equity securities and provision for litigation recorded in general administrative expense.

Comparison of 2011 to 2010

Operating income for securities brokerage services decreased by 33.2% from ₩184 billion in 2010 to ₩123 billion in 2011.

Net interest income increased by 49.0% due primarily to2012, which more than offset an increase in interest income largely resulting from an increase in the volume of cash deposits madeemployee benefits and securities purchased from the proceeds from the sale of equity-linked securities, the sales volume of which increased in 2011 due to the general downturn in the Korean stock market.

Net feesseverance under Shinhan Investment’s early retirement program and commission income decreased by 2.4% due primarily to an increase in fees paid for the use of the Group brand and logos.

Net other expense significantly increased from ₩298 billion to ₩427 billion due primarily to an increase in transaction costs related to equity-linked securities. We recorded provision for loanvaluation losses of ₩8 billion in 2011 compared to reversal of provision for loan losses of ₩11 billion in 2010, which resulted from the collection of receivables in respect of put options relating to the Daewoo Construction shares held by us in 2010, and a decrease in the gain on valuation and disposition of trading securities in 2011 as compared to 2010.its affiliated companies.

Life Insurance Services

Life insurance services segment consists of life insurance services provided by Shinhan Life Insurance.

 

  Year Ended December 31, % Change   Year Ended December 31, % Change 
  2010 2011 2012 2010/2011 2011/2012   2012(1) 2013(1) 2014 2012/2013 2013/2014 
  (In billions of Won, except percentages)   (In billions of Won, except percentages) 

Income statement data

            

Net interest income (expense)

  468   524   567    12.0  8.2  W566   W603   W651   6.5 8.0

Net fees and commission income (expense)

   24    28    35    16.7    25.0     35   32   27   (8.6 (15.6

Net other income (expense)

   (202  (233  (331  15.3    42.1     (324 (528 (560 63.0   6.1  
  

 

  

 

  

 

  

 

  

 

   

 

  

 

  

 

  

 

  

 

 

Operating income (expense)

  290   319   271    10.0  (15.0)% W277  W107  W118   (61.4)%  10.3
  

 

  

 

  

 

  

 

  

 

   

 

  

 

  

 

  

 

  

 

 

Note:

(1)The amounts for 2012 and 2013 have been restated to retroactively reflect changes in accounting policies regarding the classification of financial instruments held by us and correction of prior period errors as described in Note 48 of the notes to our consolidated financial statements.

Comparison of 20122014 to 20112013

Operating income for life insurance services increased by 10.3% fromW107 billion in 2013 toW118 billion in 2014.

Net interest income increased by 8.0% due primarily to an increase in interest income on debt securities held by Shinhan Life Insurance as part of asset liability management following an increase in the volume of insurance contracts.

Net fees and commission income decreased by 15.6% due primarily to an increase in fees paid for tax and legal consulting services and call center services.

Net other expense increased by 6.1% fromW528 billion in 2013 toW560 billion in 2014 due primarily to a decrease in other income resulting from an decrease in the volume of insurance policies sold as a result of intensified competition in the life insurance sector and additional reserve set aside for suicide-related death benefits in accordance with a guideline thereon from the Financial Supervisory Service.

Comparison of 2013 to 2012

Operating income for life insurance services decreased by 15.0%61.4% from ₩319W277 billion in 20112012 to ₩271W107 billion in 2012.2013.

Net interest income increased by 8.2%6.5% due primarily to an increase in interest on insurance loans and cash balances resulting from an increase in insurance premium collected largely due to an increase in tax-exempt insurance policies and annuities sold following a change in tax law.law in 2012.

Net fees and commission income increaseddecreased by 25.0%8.6% due primarily to an increase in fees incurred in connection with maintaining existing customers and attracting new customers in response to intensified competition in the life insurance sector in Korea.

Net other expense increased by 63.0% fromW324 billion in 2012 toW528 billion in 2013 due primarily to a decrease in other income resulting from an increasea decrease in the volume of insurance policies sold for reasons noted above.

Net other expense increased by 42.1% from ₩233 billion in 2011 to ₩331 billion in 2012 due primarily to an increase in provision for policy reserves due to an increase in the volume of insurance policies and annuities sold and an increase in provision for loan losses related to the increase in loans purchased with premium from the new insurance contracts.

Comparison of 2011 to 2010

Operating income for life insurance services increased by 10.0% from ₩290 billion in 2010 to ₩319 billion in 2011.

Net interest income increased by 12.0% due primarily to an increase in medium- to long-term debt securities held by us as a result of increased funding needs to matchintensified competition in the increase inlife insurance policies sold by us.

Net feessector and commission income increased by 16.7% due primarily to an increase in management fees resulting from higher margins in variable insurance products primarilydecreased purchasing power of consumers due to improvementsongoing economic difficulties and slow economic growth in portfolio allocationKorea in response to2013 following the increased volatilityglobal financial crisis in the financial markets2008 and an increase in fees derived from insurance loans largely as a result of our concerted efforts to increase the amount of such loans and collect fees thereon in order to boost our margins for our overall insurance products.

2009.

Net other expense increased from ₩202 billion in 2010 to ₩233 billion in 2011 due primarily to an increase in provision for policy reserves due to an increase in the volume of insurance policies sold and an increase in provision for loan losses related to the increase in loans.

Others

Other segment primarily reflects all other activities of Shinhan Financial Group, as the holding company, and our other subsidiaries, including the results of operations of Shinhan Capital, Cardif Life Insurance Company, Shinhan Credit Information, Shinhan BNP Paribas Asset Management, Shinhan Private Equity, Shinhan Savings Bank and back-office functions maintained at the holding company.

 

  Year Ended December 31, % Change   Year Ended December 31, % Change 
  2010 2011 2012 2010/2011 2011/2012   2012 2013 2014 2012/2013 2013/2014 
  (In billions of Won, except percentages)   (In billions of Won, except percentages) 

Net interest income (expense)

  (80 (96 (96  20.0    W(108 W(108 W(70  —     (35.2)% 

Net fees and commission income (expense)

   229    219    204    (4.4  (6.8   196   222   186   13.3 (16.2

Net other income (expense)

   (249  (191  (352  (23.3  84.3     (349 (231 (195 (33.8 (15.6
  

 

  

 

  

 

  

 

  

 

   

 

  

 

  

 

  

 

  

 

 

Operating income (expense)

  (100 (68 (244  (32.0)%   N/M  W(261W(117W(79 (55.2)%  (32.5)% 
  

 

  

 

  

 

  

 

  

 

   

 

  

 

  

 

  

 

  

 

 

N/M = not meaningful

Comparison of 20122014 to 20112013

Operating expense increased significantlydecreased from ₩68W117 billion in 20112013 to ₩244W79 billion in 2014 primarily due to Shinhan Savings Bank’s recording operating expense ofW19 billion in 2013 to operating income ofW9 billion in 2014.

Net interest expense decreased fromW108 billion in 2013 toW70 billion in 2014 primarily due to a decrease in net interest expense for our financial holding company attributable to a decrease in debt securities issued by it.

Net fees and commission income decreased by 16.2% primarily due to a decrease in branding fees payable by our subsidiaries to our financial holding company. The branding fees are determined every two years (and were last determined in 2014) based on the expected revenue contribution from the brand as of the determination date.

Net other expense decreased by 15.6% primarily due to gain recognized by Shinhan Savings Bank from the disposal of shares in Samsung SDS held by it and a decrease in bad debt expense for Shinhan Savings Bank due to a reduction in delinquent loans extended by Shinhan Savings Bank.

Comparison of 2013 to 2012

Operating expense decreased fromW261 billion in 2012 toW117 billion in 2013 primarily due to Shinhan Capital’s recording operating incomeexpense of ₩50W12 billion in 20112012 to operating expenseincome of ₩12W60 billion in 20122013 and the recording of operating expense by Shinhan Savings Bank’sBank of ₩23W27 billion in 2012,2013, its firstsecond year of operation.

Net interest expense remained stable at ₩96W108 billion in each of 2012 and 2013 primarily due to Shinhan Savings Bank’s recording net interest income of ₩64 billion in 2012, which was offset by increasea decrease in net interest expense due to a substantial decrease in interest-bearing assets following the redemption byfor our financial holding company of all Series 10 redeemable preferred sharesattributable to a decrease in debt securities issued and Series 11 redeemable convertible preferred sharesan increase in the aggregate amount of ₩3,573 billionShinhan Capital’s net interest income, which were offset by a decrease in January 2012.Shinhan Saving Bank’s net interest income.

Net fees and commission income increased by 13.3% primarily due to trust fee and commission income of Shinhan AITAS, a former subsidiary of Shinhan Bank which became a consolidated subsidiary of our financial holding company in November 2012.

Net other expense decreased by 6.8%33.8% primarily due to a decrease in the fee that our financial holding company collects from its subsidiariesShinhan Capital’s bad debt expense relating to the use of the “Shinhan” brandvessel financing and a decrease in Shinhan BNP Paribas Asset Management’s net fees and commission income largelyother large loans as a result of a net withdrawal of fund assets by investors in light of the stagnant stock markets in Korea.

Net other expenses increased by 83.3% primarily dueits active efforts reduce its exposure to an increase in allowance for loan losses for Shinhan Capital from ₩46 billion in 2011 to ₩120 billion in 2012 primarily in relation to loans to borrowers in the shipbuilding industry which continues to face difficulties,and shipping industries and other troubled industries, as well as recording of allowance for loan losses of ₩59 billion in 2012 for Shinhan Savings Bank.

Comparison of 2011 to 2010

Operating expenses decreased by 32.0% from ₩100 billion in 2010 to ₩68 billion in 2011 primarily due to an increase in our financial holding company’s operating expense on a non-consolidated basis from ₩205 billion in 2010 to ₩158 billion in 2011, which was partially offset by a decrease in the remaining balance of troubled loans previously made by Shinhan BNP Paribas Asset Management’s operating income from ₩54 billion in 2010 to ₩49 billion in 2011. Shinhan Capital’s operating income remained relatively stable at ₩50 billion in 2010 and 2011.

Net interest expense increased by 20.0% primarily due to an increase in interest expense for the debt securities issued by our financial holding company resulting from the increase in market interest rates for debt securities in general.

Net fees and commission income decreased by 4.4% primarily due to the increasing customer preference to deposit their money in bank deposits rather than stocks or other types of investment, largely as a result of the increased volatility of the stock and other financial markets.

Net other expense decreased by 23.3% primarily due to an increase in net trading income of our holding company. Our holding company net trading assets increased from ₩251 billion in 2010 to ₩1,857 billion in 2011 dueSavings Bank prior to our holding company’s need to build up cash reservesacquisition, which resulted in anticipation of the scheduled redemption of all Series 10 redeemable preferred shares and Series 11 redeemable convertible preferred sharesa corresponding decrease in the aggregate amount of ₩3,573 billion in January 2012.Shinhan Savings Bank’s bad debt expense.

Financial Condition

Assets

The following table sets forth, as of the dates indicated, the principal components of our assets.

 

  As of December 31,   % Change   As of December 31,   % Change 
  2010   2011   2012   2010/2011 2011/2012   2012(1)   2013(1)   2014   2012/2013 2013/2014 
  (In billions of Won, except percentages)   (In billions of Won, except percentages) 

Cash and due from banks

  11,822    14,731    13,394     24.6  (9.1)%   W13,507    W16,473    W20,585     22.0 25.0

Trading assets

   9,412     11,954     14,019     27.0    17.3     16,654     18,033     24,362     8.3 35.1

Financial assets designated at fair value through profit or loss

   2,208     1,801     2,585     (18.4  43.5     2,542     3,361     2,737     32.2 (18.6)% 

Derivative assets

   3,159     2,319     2,165     (26.6  (6.6   2,171     1,717     1,568     (20.9)%  (8.7)% 

Loans

   181,347     192,573     199,656     6.2    3.7     200,289     205,723     221,618     2.7 7.7

Available-for-sale financial assets

   29,452     34,106     36,328     15.8    6.5     36,284     33,597     31,418     (7.4)%  (6.5)% 

Held-to-maturity financial assets

   12,529     11,895     11,659     (5.1  (2.0   11,660     11,031     13,373     (5.4)%  21.2

Property and equipment

   2,976     2,994     3,047     0.6    1.8     3,108     3,214     3,147     3.4 (2.1)% 

Intangible assets

   4,073     4,203     4,191     3.2    (0.3   4,195     4,226     4,153     0.7 (1.7)% 

Investments in associates

   300     249     299     (17.0  20.1     299     329     342     10.0 4.0

Deferred tax assets

   65     29     96     (55.4  N/M     100     196     228     96.0 16.3

Current tax assets

   11     9     14     (18.2  55.6  

Current tax receivables

   14     6     11     (57.1)%  83.3

Investment property

   286     275     247     (3.8  (10.2   779     690     268     (11.4)%  (61.2)% 

Assets held for sale

   21     16     54     (23.8  N/M     54     243     9     N/M   N/M  

Other assets

   9,949     10,888     13,094     9.4    20.3     13,283     12,451     14,203     (6.3)%  14.1
  

 

   

 

   

 

   

 

  

 

   

 

   

 

   

 

   

 

  

 

 

Total assets

  267,610    288,042    300,848     7.6  4.4W304,939  W311,290  W338,022   2.1 8.6
  

 

   

 

   

 

   

 

  

 

   

 

   

 

   

 

   

 

  

 

 

 

N/M = not meaningful

Note:

(1)The amounts as of December 31, 2012 and 2013 have been restated to retroactively reflect changes in accounting policies regarding the classification of financial instruments held by us and correction of prior period errors as described in Note 48 of the notes to our consolidated financial statements.

2014 Compared to 20112013

Our assets increased by 4.4%8.6% from ₩288,042W311,290 billion as of December 31, 20112013 to ₩300,848W338,022 billion as of December 31, 2014, principally due to increases in loans and, to a lesser extent, trading assets and cash and due from banks and held-to-maturity financial assets, which was partially offset by a decrease in available-for-sale financial assets.

Our loans increased by 7.7% fromW205,723 billion as of December 31, 2013 toW221,618 billion as of December 31, 2014, principally as a result of an increase in home mortgage loans and long-term housing rental deposit loans following the government policy announced in the second half of 2014 to stimulate the real estate market, as well as an increase in high-quality retail loans to police officers and other government employees and an increase in corporate loans to quality SOHO and small- to medium-sized enterprise customers.

Our trading assets increased by 35.1% fromW18,033 billion as of December 31, 2013 toW24,362 billion as of December 31, 2014, principally due to an increase in securities held for hedging purposes to offset decreases in the volume of equity-linked securities.

Our cash and due from banks increased by 25.0% fromW16,473 billion as of December 31, 2013 toW20,585 billion as of December 31, 2014, principally due to an increase of due from The Bank of Korea, which fluctuates on a daily basis.

Our held-to-maturity financial assets increased by 21.2% fromW11,031 billion as of December 31, 2013 toW13,373 billion as of December 31, 2014, principally due to an increase in government bonds and national housing bonds held by us as part of our asset management policy.

Our available-for-sale financial assets decreased by 6.5% fromW33,597 billion as of December 31, 2013 toW31,418 billion as of December 31, 2014, principally due to increased disposal of debt securities following the decrease in the base and market interest rates.

2013 Compared to 2012

Our assets increased by 2.1% fromW304,939 billion as of December 31, 2012 toW311,290 billion as of December 31, 2013, principally due to increases in loans, cash and due from banks and trading assets, which was partially offset by decreases in available-for-sale financial assets and net other assets.

Our loans increased by 3.7%2.7% from ₩192,573W200,289 billion as of December 31, 20112012 to ₩199,656W205,723 billion as of December 31, 2012,2013, principally as a result of our risk management and tailored strategic marketing policy which emphasized increasing the proportion of high quality assets such as retail loans to police officers and other government employees and corporate loans to quality SOHO and small- to medium-sized enterprise customers.

Our trading assets increased by 17.3% from ₩11,954 billion in 2011 to ₩14,019 billion in 2012 and available-for-sale financial assets increased by 6.5% from ₩34,106 billion in 2011 to ₩36,328 billion in 2012, in each case, largely due to an increased purchase of debt securities issued by corporations and financial institutions as a part of our cash management.

Our other assets increased by 20.3% from ₩10,888 billion as of December 31, 2011 to ₩13,094 billion as of December 31, 2012, principally due to an increase in transitional accounts such as spot exchange receivables

(which are foreign currency exchange recognized as receivables from the trading date to the settlement date) and domestic exchange settlement debits (which are receivables recognized in respect of domestic inter-bank transactions).

Our cash and due from banks decreased by 9.1% from ₩14,731 billion as of December 31, 2011 to ₩13,394 billion as of December 31, 2012, principally due to the redemption of the Series 10 redeemable preferred shares and the Series 11 redeemable convertible preferred shares in the aggregate amount of ₩3,765 billion in January 2012.

Deferred tax assets increased significantly from ₩29 billion as of December 31, 2011 to ₩96 billion as of December 31, 2012, principally due to an increase of the present value of defined benefit obligations.

2011 Compared to 2010

Our assets increased by 7.6% from ₩267,610 billion as of December 31, 2010 to ₩288,042 billion as of December 31, 2011, principally due to increases in loans, available-for-sale financial assets, cash and due from banks and trading assets.

Our loans increased by 6.2% from ₩181,347 billion as of December 31, 2010 to ₩192,573 billion as of December 31, 2011, as a result of our risk management policy which emphasized increasing the proportion of high-quality assets such as working capital loans to large corporate customers and loan facilities to small- and medium-sized enterprises and an increase in mortgage and home equity loans.

Our available-for-sale financial assets increased by 15.8% from ₩29,452 billion in 2010 to ₩34,106 billion in 2011 largely due to the increased purchase of debt securities issued by financial institutions for purposes of safe and sound cash management, which was partially offset by the sale of our shares in Hyundai Construction and BC Card and the valuation losses of available-for-sale securities held by us as a result of the general downturn of the Korean stock market in 2011.

Our other assets increased by 9.4% from ₩9,949 billion as of December 31, 2010 to ₩10,888 billion as of December 31, 2011, principally due to an increase in transitional accounts such as spot exchange receivables (which are foreign currency exchange recognized as receivables from the trading date to the settlement date) and domestic exchange settlement debits (which are receivables recognized in respect of domestic inter-bank transactions).

Our cash and due from banks increased by 24.6%22.0% from ₩11,822W13,507 billion as of December 31, 20102012 to ₩14,731W16,473 billion as of December 31, 2011,2013, principally due to an increase in foreign currency deposits in response to abundant foreign currency liquidity in 2013 as well as the need to hold substantialinclusion of cash and dues held by Yehanbyoul Savings Bank following our acquisition thereof in anticipation of the scheduled redemption of the Series 10 redeemable preferred shares and the Series 11 redeemable convertible preferred shares in the aggregate amount of ₩3,765 billion in January 2012.2013.

Our trading assets increased by 27.0%8.3% from ₩9,412W16,654 billion as of December 31, 20102012 to ₩11,954W18,033 billion as of December 31, 2011,2013, principally due to an increase in beneficiary certificates relatedsecurities held for hedging purposes to short-term cash management.offset increases in the volume of equity-linked securities.

Our available-for-sale financial assets decreased by 7.4% fromW36,284 billion as of December 31, 2012 toW33,597 billion as of December 31, 2013, principally due to an increase in the disposal of debt securities as part of our efforts to reduce our exposure to interest rate volatility.

Our held-to-maturity financial assets decreased by 5.4% fromW11,660 billion as of December 31, 2012 toW11,031 billion as of December 31, 2013, principally due to an increase in the disposal of debt securities as part of our efforts to reduce our exposure to interest rate volatility.

Liabilities and Equity

The following table sets forth, as of the dates indicated, the principal components of our liabilities.

 

 As of December 31, % Change   As of December 31,   % Change 
 2010 2011 2012 2010/2011 2011/2012   2012(1)   2013(1)   2014   2012/2013 2013/2014 
 (In billions of Won, except percentages)   (In billions of Won, except percentages) 

Deposits

 149,417   163,016   170,096    9.1  4.3  W173,296    W178,810    W193,710     3.2 8.3

Trading liabilities

  823    704    1,371    (14.5  94.7     1,371     1,258     2,689     (8.2)%  113.8

Financial liabilities designated at fair value through profit or loss

  1,954    3,298    4,822    68.8    46.2     4,822     5,909     8,996     22.5 52.2

Derivative liabilities

  2,588    1,972    1,904    (23.8  (3.4   1,904     2,019     1,718     6.0 (14.9)% 

Borrowings

  18,085    20,033    18,891    10.8    (5.7   19,537     20,143     22,974     3.1 14.1

Debt securities issued

  40,286    39,737    38,840    (1.4  (2.3   38,838     37,491     37,335     (3.5)%  (0.4)% 

Liability for defined benefit obligations

  170    275    214    61.8    (22.2   222     118     309     (46.8)%  N/M  

Provisions

  859    870    747    1.3    (14.1   748     750     694     0.3 (7.5)% 

Current tax liabilities

  251    568    252    126.3    (55.6   254     239     257     (5.9)%  7.5

Deferred tax liabilities

  184        20    (100       42     15     10     (64.3)%  (33.3)% 

Insurance liabilities

  8,986    10,867    13,419    20.9    23.5  

Liabilities under insurance contracts

   13,420     15,662     17,776     16.7 13.5

Other liabilities

  16,812    19,843    21,493    18.0    8.3     21,574     19,021     21,040     (11.8)%  10.6
 

 

  

 

  

 

  

 

  

 

   

 

   

 

   

 

   

 

  

 

 

Total liabilities

  240,415    261,183    272,069    8.6    4.2   276,028   281,435   307,508   2.0 9.3
 

 

  

 

  

 

  

 

  

 

   

 

   

 

   

 

   

 

  

 

 

Total equity attributable to equity holder of the Group

  24,734    24,397    26,310    (1.4  7.8   26,370   27,538   29,183   4.4 6.0

Non-controlling interest

  2,461    2,462    2,469    0.0    0.3   2,541   2,317   1,331   (8.8)%  (42.6)% 
 

 

  

 

  

 

  

 

  

 

   

 

   

 

   

 

   

 

  

 

 

Total equity

  27,195    26,859    28,779    (1.2  7.1   28,911   29,855   30,514   3.3 2.2
 

 

  

 

  

 

  

 

  

 

   

 

   

 

   

 

   

 

  

 

 

Total liabilities and equity

 267,610   288,042   300,848    7.6  4.4W304,939  W311,290  W338,022   2.1 8.6
 

 

  

 

  

 

  

 

  

 

   

 

   

 

   

 

   

 

  

 

 

N/M = not meaningful

Note:

(1)The amounts as of December 31, 2012 and 2013 have been restated to retroactively reflect changes in accounting policies regarding the classification of financial instruments held by us and correction of prior period errors as described in Note 48 of the notes to our consolidated financial statements.

2014 Compared to 20112013

Our total liabilities increased by 4.2%9.3% from ₩261,183W281,435 billion as of December 31, 20112013 to ₩272,069W307,508 billion as of December 31, 2014, primarily due to an increase in customer deposits and, to a lesser extent, increases in financial liabilities designated at fair value through profit or loss, borrowings and liabilities under insurance contracts, which were partially offset by a decrease in debt securities issued.

Our deposits increased by 8.3% fromW178,810 billion as of December 31, 2013 toW193,710 billion as of December 31, 2014, primarily due to an increase in cross-selling deposit products (including automatic salary deposit products, automatic credit card payment deposit products, check card deposit products and other deposit products offered to high-quality retail customers such as police officers and government employees) and an increase in inter-bank deposits.

Our financial liabilities designated at fair value through profit or loss increased by 52.2% fromW5,909 billion as of December 31, 2013 toW8,996 billion as of December 31, 2014, primarily due to an increase in the volume of equity-linked securities sold and an increase in valuation losses of such securities.

Our borrowings increased by 14.1% fromW20,143 billion as of December 31, 2013 toW22,974 billion as of December 31, 2014, primarily due to an increase in short-term borrowings such as repos and call moneys as part of our liquidity management policy.

Our liabilities under insurance contracts increased by 13.5% fromW15,662 billion as of December 31, 2013 toW17,776 billion as of December 31, 2014, primarily due to an increase in policy reserve related to an increase in the cumulative volume of our insurance policies.

Our other liabilities increased by 10.6% fromW19,021 billion as of December 31, 2013 toW21,040 billion as of December 31, 2014, primarily due to a significant increase in other accounts payable related to short-term accounts payable for securities and derivatives trading.

Total equity increased by 2.2% fromW29,855 billion as of December 31, 2013 toW30,514 billion as of December 31, 2014, largely due to net income attributable to equity holders in the amount ofW2,081 billion, which more than offset a dividend payout ofW370 billion in 2014 and the effect of recording other comprehensive loss ofW36 billion in 2014.

2013 Compared to 2012

Our total liabilities increased by 2.0% fromW276,028 billion as of December 31, 2012 toW281,435 billion as of December 31, 2013, primarily due to an increase in deposits (which principally consist of customer deposits)deposits in Won) and, to a lesser extent, an increase in liabilities under insurance contracts, which were partially offset by a decrease in other liabilities.

Our deposits increased by 4.3%3.2% from ₩163,016W173,296 billion as of December 31, 20112012 to ₩170,096W178,810 billion as of December 31, 2012,2013, primarily due to continuing preference among customers for safe investment products in light of the lingering uncertainties surrounding the general economy, the continued slump in the real estate market and the stagnant stock markets.

Our liabilities under insurance liabilitiescontracts increased by 23.5%16.7% from ₩10,867W13,420 billion as of December 31, 20112012 to ₩13,419W15,662 billion as of December 31, 2012,2013, primarily due to an increase in policy reserve related to increasesan increase in the volume of insurance policies newly sold as well as the cumulative volume of existingour insurance policies.

Total equity increasedOur other liabilities decreased by 7.1%11.8% from ₩26,859 billion as of December 31, 2011 to ₩28,779W21,574 billion as of December 31, 2012 toW19,021 billion as of December 31, 2013, primarily due to a significant decrease in other accounts payable, and in particular, swap exchange payables, as a result of a decrease in derivative transactions for hedging foreign currency-denominated loans following a decrease in such loans in 2013.

Total equity increased by 3.3% fromW28,911 billion as of December 31, 2012 toW29,855 billion as of December 31, 2013, largely due to net income attributable to equity holders in the amount of ₩2,323 billion and the issuance of hybrid bonds in the amount of ₩299W1,898 billion, which more than offset a dividend payout of ₩630W394 billion in 2012.

2011 Compared to 2010

Our total liabilities increased by 8.6% from ₩240,415 billion as of December 31, 2010 to ₩261,183 billion as of December 31, 2011, primarily due to an increase in deposits (which principally consist of customer deposits)2013 and to a lesser extent, an increase in other liabilities.

Our deposits increased by 9.1% from ₩149,417 billion as of December 31, 2010 to ₩163,016 billion as of December 31, 2011, primarily due to the continuing preference among customers for safe investment products in light of the increased volatility of the domestic stock market.

Our other liabilities, which primarily consist of other accounts payable and accrued expenses, increased by 18.0% from ₩16,812 billion as of December 31, 2010 to ₩19,843 billion as of December 31, 2011, primarily due to the recognition as accrued expenses of the redemption amounts payable in January 2012 in respect of the Series 10 and Series 11 preferred shares as a result of sending the relevant redemption notice in December 2011.

Total equity decreased by 1.2% from ₩27,195 billion as of December 31, 2010 to ₩26,859 billion as of December 31, 2011, largely due to the scheduled redemption of all Series 10 redeemable preferred shares and Series 11 redeemable convertible preferred shares in the aggregate amount of ₩3,573 billion and dividend payout of ₩586 billion in 2011, which more than offset the effect of the issuerecording other comprehensive loss of Series 12 redeemable preferred shares in the amount of ₩1,110 billion and our net income attributable to equity holders of ₩3,100W309 billion in 2011.2013.

 

ITEM 5.B.Liquidity and Capital Resources

We are exposed to liquidity risk arising from the funding of our lending, trading and investment activities and in the management of trading positions. The goal of liquidity management is for us to be able, even under adverse conditions, to meet all of our liability repayments on time and fund all investment opportunities. For an explanation of how we manage our liquidity risk, see “Item 4.B. Business Overview — Risk Management — Market Risk Management — Market Risk Management for Non-trading Activities — Liquidity Risk Management.” In our opinion, the working capital is sufficient for our present requirements.

The following table sets forth our capital resources as of December 31, 2012.2014.

 

   As of December 31, 20122014 
   (In billions of Won) 

Deposits

  W170,096193,710  

Long-term debt

   41,45337,936  

Call money

   1,0892,649  

Borrowings from the Bank of Korea

   1,5101,478  

Other short-term borrowings

   9,37612,797  

Asset securitizations

   5,1907,708  

Stockholders’ equity(1)equity(1)

   2,645  
  

 

 

 

Total

W231,359258,923  
  

 

 

 

 

Note:

 

(1)

Includes Series 12 redeemable preferred stock. See Note 30 of the notes to our consolidated financial statements included in this annual report.

We obtain funding from a variety of sources, both domestic and foreign. Our principal source of funding is customer deposits obtained from our banking operations, and we from time to time issue equity and debt securities. In addition, our subsidiaries acquire funding through call money, borrowings from the Bank of Korea, other short-term borrowings, corporate debentures, other long-term debt and asset-backed securitizations.

Our primary funding strategy has been to achieve low-cost funding by increasing the average balances of low-cost retail customer deposits. Customer deposits accounted for 70.8% of our total funding as of December 31, 2010, 72.2% of our total funding as of December 31, 2011 and 73.5% of our total funding as of December 31, 2012.2012, 74.5% of our total funding as of December 31, 2013, and 74.8% of our total funding as of December 31, 2014. Historically, except in limited circumstances, largely due to the lack of alternative investment opportunities for individuals and households in Korea, especially in light of a low interest rate environment and volatile stock market conditions, a substantial portion of such customer deposits were rolled over upon maturity and accordingly provided a stable source of funding for our banking subsidiaries. However, in the face of attractive alternative investment opportunities such as during a bullish run of the stock market,

customers may transfer a significant amount of bank deposits to alternative investment products in search of higher returns, which may result in temporary difficulties in finding sufficient funding on commercial terms favorable to us. In addition, in recent years, we have faced increasing pricing competition from our competitors with respect to our deposit products. If we do not continue to offer competitive interest rates to our deposit customers, we may lose their business, which has traditionally provided a stable and low-cost source of funding. In addition, even if we are able to match our competitors’ pricing, doing so may result in an increase in our funding costs, which may have an adverse impact on our results of operation.

While our banking subsidiaries generally have not faced, and currently are not facing, liquidity difficulties in any material respect, if we or our banking subsidiaries are unable to obtain the funding we need on terms commercially acceptable to us for an extended period of time for reasons of Won devaluation or otherwise, we may not be able to ensure our financial viability, meet regulatory requirements, implement our strategies or compete effectively. See “Item 3.D. Risk Factors — Risks Related to Our Overall Business — Changes in interest rates, foreign exchange rates, bond and equity prices, and other market factors have affected and will continue to affect our business.”

As of December 31, 2010, 20112012, 2013 and 2012, ₩5,8882014,W6,150 billion, ₩6,103W6,680 billion and ₩6,150W6,443 billion, or 4.22%3.68%, 4.33%3.82% and 3.68%3.33%, respectively, of Shinhan Bank’s total deposits in Korean Won were deposits made by litigants in connection with legal proceedings in Korean courts. Court deposits carry interest rates, which are generally lower than market rates.

In addition, we obtain funding through borrowings and the issuances of debt and equity securities, primarily through Shinhan Bank. Our borrowings consist mainly of borrowings from financial institutions, the Korean government and Korean government-affiliated funds. Call money, which is available in both Won and foreign currencies, is obtained from the domestic call loan market, a short-term loan market for loans with maturities of less than one month. As for our long-term debt, it is principally in the form of corporate debt securities issued by Shinhan Bank. Since 1999, Shinhan Bank has actively issued and continues to issue long-term debt securities with maturities of over one year in the Korean fixed-income market. Shinhan Bank and we have maintained one of the highest credit ratings in the domestic fixed-income market since their inception in 1999 and 2001, respectively. As Shinhan Bank maintains one of the highest debt ratings in the fixed-income market in Korea, we believe that Shinhan Bank will be able to obtain replacement funding through the issuance of long-term debt securities. Shinhan Bank’s interest rates on long-term debt securities are in general 20 to 30 basis points higher than the interest rates offered on their deposits. However, since long-term debt is not subject to premiums paid for deposit insurance and the Bank of Korea reserves, we estimate that our funding costs on long-term debt securities are generally on par with our funding costs on deposits. In addition, we, Shinhan Bank and Shinhan Card, may also issue long-term debt securities denominated in foreign currencies in overseas markets, and Shinhan Bank and Shinhan Card have global medium term notes programs under which foreign currency-denominated notes may be issued with an aggregate program limit of US$8 billion. As of December 31, 2010, 20112012, 2013 and 2011,2014, our long-term debt amounted to ₩42,279W42,021 billion, ₩42,670W40,303 billion and ₩41,677W37,936 billion, respectively.

We also have funding requirements for our credit card activities. We obtain funding for our credit card activities from a variety of sources, primarily in Korea. The principal sources of funding for Shinhan Card are debentures, commercial papers (including call money), borrowings from the holding company and third-parties, which amounted to ₩10,923W11,309 billion, ₩1,043W440 billion, ₩700W700 billion, ₩170W50 billion, or 85.1%90.5%, 8.1%3.5%, 5.5%5.6% and 1.3%0.4%, respectively, of the funding for our credit card activities, as of December 31, 2012.2014. Unlike other credit card companies, Shinhan Card has the benefit of obtaining funding at favorable rates through loans from Shinhan Financial Group, which currently maintains the highest credit rating assigned by local rating agencies. Shinhan Card aims to further diversify its funding sources and more actively tap the domestic and international capital markets to ensure access to liquidity as needed.

Credit ratings affect the cost and other terms upon which we and our subsidiaries are able to obtain funding. Domestic and international rating agencies regularly evaluate us and our subsidiaries and their ratings of our and our subsidiaries’ long-term debt are based on a number of factors, including our financial strength as well as conditions affecting the financial services industry generally.

Our holding company does not receive credit ratings from international rating agencies since it has not engaged in debt financing from overseas sources to date.

There can be no assurance that that we or our subsidiaries will maintain our current credit ratings if, among other reasons, the global or Korean economy were to face another downturn, there are any changes in our corporate

governance or our businesses significantly deteriorate. Our failure to maintain current credit ratings and outlooks could increase the cost of our funding, limit our access to capital markets and other borrowings, and require us to post additional collateral in financial transactions, any of which could adversely affect our liquidity, net interest margins and profitability.

Secondary funding sources also include call money, borrowings from the Bank of Korea and other short-term borrowings which amounted to ₩13,057W12,032 billion, ₩13,846W11,795 billion and ₩11,976W16,924 billion as of December 31, 2010, 20112012, 2013 and 2012,2014, respectively, each representing 6.2%5.1%, 6.1%4.9% and 5.3%6.5%, respectively, of our total funding as of such dates.

We may also from time to time obtain funding through issuance of equity securities. For example, in the first quarter of 2009, we conducted a rights offering in the face of an expanding global credit crisis commencing in the second half of 2008 in order to

enhance our capital position to prepare for potential contingencies, despite having fully met the required capital adequacy ratios required under applicable laws and regulations and not facing any significant liquidity constraints or financial distress. As a result of such offering, which was substantially fully subscribed and resulted in a capital increase of approximately 16.4%, we raised approximately ₩1,310W1,310 billion (before underwriting commissions and other offering expenses). The proceeds from the rights offering was used to support our existing business operations and other general corporate purposes.

In limited situations, we may also issue redeemable preferred shares and redeemable convertible preferred shares which are convertible into our common shares, for example, to help fund major acquisitions such as Chohung Bank and LG Card, as well as to finance the redemption of existingand/or preferred shares. For example, in August 2003, in order to partly fund our acquisition of Chohung Bank, we raised a total of ₩2,552W2,552 billion through domestic private placements of redeemable preferred shares and redeemable convertible preferred shares to domestic financial institutions and governmental entities in Korea, all of which shares have since been redeemed or converted. In addition, in January 2007, partly to fund the acquisition of LG Card, we raised a total of ₩3,750W3,750 billion through domestic private placements of redeemable preferred shares and redeemable convertible preferred shares, all of which have been redeemed as of the date hereof, and in April 2011, we issued redeemable preferred shares to fund redemption of such securities. For further details on the terms of these preferred shares, including scheduled redemption dates, dividend rates and conversion ratios, see “Item 10.B. Memorandum and Articles of Incorporation — Description of Preferred Stock.”

Pursuant to laws and regulations in Korea, we may redeem our preferred stock to the extent of our retained earnings of the previous fiscal year, net of certain reserves. At this time, we expect that cash from our future operations would be adequate to provide us with sufficient capital resources to enable us to redeem our preferred stock on or prior to their scheduled maturities. In the event there is a short-term shortage of liquidity to make the required cash payments for redemption as a result of, among other things, failure to receive dividend payments from our operating subsidiaries on time or as a result of significant expenditures resulting from future acquisitions, we plan to raise cash liquidity through the issuance of long-term debt in the Korean fixed-income market in advance of the scheduled maturity on our preferred stock. To the extent we need to obtain additional liquidity, we plan to do so through the issuance of long-term corporate debentures or further preferred stock and/or the use of our other secondary funding sources.

We generally may not acquire our own shares except in certain limited circumstances including, without limitation,such as a reduction in capital.capital reduction. However, pursuant to the Financial Investment Services and Capital Markets Act and regulations under the Financial Holding Companies Act, we may purchase our own shares on the KRX KOSPI Market of the Korea Exchange or through a tender offer, or retrieve our own shares from a trust company upon termination of a trust agreement subject to the restrictions that (1) the aggregate purchase price of such shares may not exceed the total amount available for distribution of dividends at the end of the preceding fiscal year less the amounts of dividends and reserves for such fiscal year, subtracted by the sum of (a) the purchase price of treasury stock acquired if any treasury stock has been purchased after the end of the preceding fiscal year pursuant to the Commercial Act or the Financial Investment Services and Capital Markets Act, (b) the amount subject to a trust contract, and (c) the amount of dividends approved at the ordinary general shareholders’ meeting after the end of the preceding fiscal year and the amount of retained earnings reserve required under the Commercial Act; plus if any treasury stock has been disposed of after the end of the preceding fiscal year, the acquisition cost of such treasury stock, and (2) the purchase of such shares shall meet the requisite ratio under the

Financial Holding Companies Act and regulations thereunder. We may purchase our own shares for the purpose of cancellation with profits through the KRX KOSPI Market of the Korea Exchange, or through a tender offer acquire interests in our own shares through agreements with trust companies, subject to the same restrictions on the purchase price as described in this paragraph. In addition, pursuant to the Financial Investment Services and Capital Markets Act, in certain limited circumstances, dissenting holders of shares have the right to require us to purchase their shares.

Contractual Obligations, Commitments and Guarantees

In the ordinary course of our business, we have certain contractual cash obligations and commitments which extend for several years. As we are able to obtain liquidity and funding through various sources as described in “— Liquidity and Capital Resources” above, we do not believe that these contractual cash obligations and commitments will have a material effect on our liquidity or capital resources.

Contractual Cash Obligations

The following table sets forth our contractual cash obligations as of December 31, 2012.2014.

 

  As of December 31, 2012
Payments Due by Period(1)
   As of December 31, 2014
Payments Due by Period(1)
 
  Less than
1 Month
   1-3
Months
   3-6
Months
   6-12
Months
   1-5 Years   More
than

5 Years
   Total   Less than
1 Month
   1-3 Months   3-6 Months   6-12 Months   1-5 Years   More than
5 Years
   Total 
  (In billions of Won)           (In billions of Won) 

Deposits

  70,013    19,778    17,426    57,969    10,246    860    176,292    W92,720    W22,383    W27,514    W42,444    W11,474    W3,709    W200,244  

Borrowings

   9,270     2,085     1,391     1,416     4,227     821     19,210     13,113     1,991     1,751     1,792     3,737     847     23,231  

Debt securities issued

   1,070     1,949     2,922     6,559     27,084     4,321     43,905     847     1,909     4,172     7,515     23,271     3,202     40,916  
  

 

   

 

   

 

   

 

   

 

   

 

   

 

   

 

   

 

   

 

   

 

   

 

   

 

   

 

 

Total

  80,353    23,812    21,739    65,944    41,557    6,002    239,407  W106,680  W26,283  W33,437  W51,751  W38,482  W7,758  W264,391  
  

 

   

 

   

 

   

 

   

 

   

 

   

 

   

 

   

 

   

 

   

 

   

 

   

 

   

 

 

 

Note:

 

(1)

AllReflects all estimated contractual interest payments due on our interest-bearing deposits, borrowings and debt securities issued, are already reflected, and the estimated contractual interest payments on borrowings and debt securities that are on a floating rate basis as of December 31, 20122014 were computed as if the interest rate used on the last applicable date (for example, the interest payment date for such floating rate loans immediately preceding the determination date) were the interest rate applicable throughout the remainder of the term.

Commitments and Guarantees

In the normal course of business, our subsidiaries make various commitments and guarantees to meet the financing needs of our customers. Commitments and guarantees are usually in the form of, among others, commitments to extend credit, commercial letters of credit, standby letter of credit and performance guarantees. The contractual amount of these financial instruments represents the maximum possible loss amount if the counterparty draws down the commitment or we should fulfill our obligation under the guarantee and the counterparty fails to perform under the contract. See “Item 4.B. Business Overview — Description of Assets and Liabilities — Credit-Related Commitments and Guarantees.”

The following table sets forth our commitments and guarantees as of December 31, 2012.2014. These commitments, apart from certain guarantees and acceptances, are not included within our consolidated statements of financial position.

 

  As of December 31, 2012
Commitment Expiration by Period
   As of December 31, 2014
Commitment Expiration by Period
 
  Less than
1 Year
   1-5 Years   More than
5 Years
   Total   Less than
1 Year
   1-5 Years   More than 5 Years   Total 
  (In billions of Won)   (In billions of Won) 

Commitments to extend credit(1)

  67,860    2,709    222    70,791  

Commercial letters of credit(2)

   3,034     81          3,115  

Financial guarantees(3)

   820     518     31     1,369  

Performance guarantees(4)

   7,247     2,499     17     9,763  

Liquidity facilities to SPEs(5)

   898     327     548     1,773  

Acceptances(6)

   510     2          512  

Guarantee on trust accounts(7)

   488     840     1,834     3,162  

Endorsed bills(8)

   11,523               11,523  

Commitments to extend credit(1)

  W72,127    W2,015    W307    W74,449  

Commercial letters of credit(2)

   2,957     30     —       2,987  

Financial guarantees(3)

   933     187     41     1,161  

Performance guarantees(4)

   7,727     2,761     43     10,531  

Liquidity facilities to SPEs(5)

   501     2,820     1,065     4,386  

Acceptances(6)

   548     3     —       551  

Endorsed bills(7)

   10,966     —       —       10,966  

Other

   820     176     175     1,171     811     53     283     1,147  
  

 

   

 

   

 

   

 

   

 

   

 

   

 

   

 

 

Total

  93,200    7,152    2,827    103,179  W96,570  W7,869  W1,739  W106,178  
  

 

   

 

   

 

   

 

   

 

   

 

   

 

   

 

 

 

Notes:

 

(1)

Commitments to extend credit represent unfunded portions of authorizations to extend credit in the form of loans. The commitments expire on fixed dates and a customer is required to comply with predetermined conditions to draw funds under the commitments.

(2)

Commercial letters of credit are undertakings on behalf of customers authorizing third parties to draw drafts on us up to a stipulated amount under specific terms and conditions. These are generally short-term and collateralized by the underlying shipments of goods to which they relate. Commitments to extend credit, including credit lines, are in general subject to provisions that allow us to withdraw such commitments in the event there are material adverse changes affecting an obligor.

(3)

Financial guarantees are contracts that require us to make specified payments to reimburse the holder for a loss it incurs because a specified debtor fails to make payment when due in accordance with the terms of a debt instrument. Financial guarantee liabilities are recognized initially at their fair value, and the initial fair value is amortized over the life of the financial guarantee. The financial guarantee liability is subsequently carried at the higher of this amortized amount and the present value of any expected payment when a payment under the guarantee has become probable. Financial guarantees are included within other liabilities.

(4)

Performance guarantees are issued to guarantee customers’ tender bids on construction or similar projects or to guarantee completion of such projects in accordance with contractual terms. They are also issued to support a customer’s obligation to supply products, commodities, maintenance or other services to third parties

(5)

Liquidity facilities to SPEs represent irrevocable commitments to provide contingent credit lines including commercial paper purchase agreements to special purpose entities for which we serve as the administrator.

(6)

Acceptances represent guarantees by us to pay a bill of exchange drawn on a customer. We expect most acceptances to be presented, but reimbursement by the customer is normally immediate.

(7)

Guarantees on trust accounts represent guarantee of principal issued to trust fund investors.

(8)

Endorsed bills represent notes transferred to third parties by us. We are obligated to fulfill the duty of payment if the person primarily liable does not honor the bill on the due date.

See also Note 44 of the notes to our consolidated financial statements included in this annual report.

Capital Adequacy

The following table sets forth a summary of our capital and capital adequacy ratios as of December 31, 2012 based on Basel I and as of December 31, 2013 and 2014 based on Basel III.

   As of December 31, 
   2012(1)  2013(2)  2014(2) 
   (In millions of Won, except percentages) 

Tier I Capital:

    

Tier I CE Capital

  W19,124,728   W19,119,612   W20,678,973  

Paid-in capital

   2,589,553    2,589,553    2,589,553  

Capital reserve

   8,432,526    8,442,542    8,442,542  

Retained earnings

   9,138,769    11,975,700    13,656,398  

Non-controlling interest in consolidated subsidiaries

   2,469,146    82,442    78,362  

Others

   (3,505,266  (3,970,625  (4,087,883

Additional Tier I Capital

   —      2,418,788    1,495,382  
  

 

 

  

 

 

  

 

 

 

Total Tier I Capital

W19,124,728  W21,538,399  W22,174,354  
  

 

 

  

 

 

  

 

 

 

Tier II Capital:

Allowances for credit losses

W2,588,414   1,536,628   1,633,808  

Subordinated debt

 4,061,277   315,000   280,000  

Valuation gain on investment securities

 299,906   —     —    

Others

 (998,589 2,215,800   1,849,806  
  

 

 

  

 

 

  

 

 

 

Total Tier II capital

W5,951,008  W4,067,428  W3,763,614  
  

 

 

  

 

 

  

 

 

 

Total Capital

W 25,075,736  W 25,605,827  W 25,937,968  
  

 

 

  

 

 

  

 

 

 

Risk-weighted assets

Credit risk

W196,496,395  W170,520,750  W177,137,898  

Market risk

 4,688,006   5,192,895   7,135,320  

Operational risk

 —     15,003,003   14,559,643  
  

 

 

  

 

 

  

 

 

 

Total risk-weighted assets

W201,184,402  W190,716,648  W198,832,860  
  

 

 

  

 

 

  

 

 

 

Capital adequacy ratio

 12.46 13.43 13.05

Tier I capital adequacy ratio

 9.51 11.29 11.15

Common equity capital adequacy ratio

 —   10.03 10.40

Notes:

 

(1)Figures as of December 31, 2012 calculated according to Basel I requirements.
(2)Figures as of December 31, 2013 and 2014 calculated according to Basel III requirements.

ITEM 5.C.Research and Development, Patents and Licenses

Not applicable.

ITEM 5.D.Trend Information

These matters are discussed under Items 4.B., 5.A. and 5.B. above where relevant.

 

ITEM 5.E.Off-Balance Sheet Arrangements

We have several types of off-balance sheet arrangements, including guarantees for loans, debentures, trade financing arrangements, guarantees for other financings, credit lines, letters of credit and credit commitments. In the normal course of our banking activities, we make various commitments and guarantees to meet the financing

needs of our customers. Commitments and guarantees are usually in the form of, among others, commitments to extend credit, commercial letters of credit, standby letters of credit and performance guarantees. The contractual amount of these financial instruments represents the maximum possible loss amount if the account party draws down the commitment or we should fulfill our obligation under the guarantee and the account party fails to perform under the contract. See “Item 4.B. Business Overview — Description of Assets and Liabilities — Credit-Related Commitments and Guarantees.”

Details of our off-balance sheet arrangements are provided in Note 44 in the notes to our consolidated financial statements included in this annual report.

 

ITEM 5.F.Tabular Disclosure of Contractual Obligations

See “Item 5.B. Liquidity and Capital Resources — Contractual Obligations, Commitments and Guarantees.”

 

ITEM 6.DIRECTORS, SENIOR MANAGEMENT AND EMPLOYEES

 

ITEM 6.A.Directors and Senior Management

Executive Directors

Our executive director is as follows:

 

Name

  Age   

Position

  Director Since Date Term Ends(1)
Ends(1)

Dong Woo Han Dongwoo

   6466    Chairman and Chief Executive Officer  March 23, 2011  March 20142017

 

Note:

 

(1)

The date on which each term will end will be the date of the general stockholders’ meeting in the relevant year.

Dong Woo Han Dongwoois our Chairman and Chief Executive Officer. Prior to being elected to his current position on March 23, 2011, he was the Vice-Chairmanvice-chairman of Shinhan Life Insurance from 2007 to 2009 and also served as Chief Executive Officerthe chief executive officer of Shinhan Life Insurance in 2002, Vice Presidenta vice president of Shinhan Bank in 1999, Managing Directora managing director of Shinhan Bank in 1995 and Directora director of Shinhan Bank in 1993. Mr. Han received a LL.B. degree from the College of Law, Seoul National University.

Non-Executive and Outside Directors

Non-executive directors are directors who are not our employees and do not hold executive officer positions with us. Outside directors are non-executive directors who also satisfy the requirements set forth under the Financial Investment Services and Capital Markets Act to be independent of our major shareholders, affiliates and the management. Our non-executive directors are selected based on the candidates’ talents and skills in diverse areas, such as law, finance, economy, management and accounting. Currently, 11 non-executive directors are in office, all of whom were nominated by our board of directors.

Our non-executive and outside directors are as follows:

 

Name

  Age   

Position

  Director Since Date Term
Ends(1)Ends(1)

Jin Won SuhCho Yong-byoung

   6257    Non-Executive Director  March 23, 201125, 2015 March 20152017

Kwon Taeeun Kwon

   7274    Outside Director  March 23, 2011  March 20142016

Kee Young Kim Seok-won

   7568    Outside Director  March 23, 2011March 2014

Seok Won Kim

66Outside Director March 23, 2011  March 2014

Hoon Namkoong

65Outside Director and
Chairman of Board of Directors
 March 23, 20112016  March 2014

Ke Sop YunNamkoong Hoon

   67    Outside Director and Chairman of Board of Directors March 17, 200923, 2011 March 20142016

Boo In KoPark Cheul

   7169    Outside Director  March 28, 201325, 2015 March 20152017

Jung Il Lee Man-woo

   60    Outside Director  March 23, 201126, 2014 March 20142016

Sang-Kyeong Lee Sang-kyung

   6769    Outside Director  March 29, 2012  March 20142016

Haruki HirakawaKo Boo-in

   4873    Outside Director  March 23, 201128, 2013 March 20142016

Chung Jin

78Outside DirectorMarch 26, 2014March 2016

Yuki Hirakawa

54Outside DirectorMarch 25, 2015March 2017

Philippe AguignierAvril

   55    Outside Director  March 24, 201025, 2015 March 20142017

 

Note:

 

(1)

The date on which each term will end will be the date of the general stockholders’ meeting in the relevant year.

Jin Won SuhCho Yong-byounghas been our non-executive director since March 23, 2011.25, 2015. Mr. SuhCho currently also serves as the Presidentpresident and Chief Executive Officerchief executive officer of Shinhan Bank. Prior to his current position, Mr. SuhCho served as the Chief Executive Officerchief executive officer of Shinhan Life InsuranceBNP Paribas Asset Management in 2007,2013 and as the Deputy President of Shinhan Financial Group in 2006 and the Deputy Presidentdeputy president of Shinhan Bank in 2004.2011. Mr. SuhCho received a bachelor’s degree in Historical ScienceLaw from Korea University.

Kwon Taeeun Kwonhas been our outside director since March 23, 2011. Mr. Kwon served as the former Dean of the Department of Global Business at the School of Contemporary International Studies, Nagoya University of Foreign Studies from 2010 to 2012, the Chief Executive Officerchief executive officer of Nam Bu Ham Co., Ltd. from 1983 to 2010, a committee member of the Korea Residents’ Union HQ in Japan from 1997 to 2009 and Counselcounsel and Directordirector of the Korea Education Foundation from 1991 to 2008. Mr. Kwon also was a professor of the Department of Global Business at the School of Contemporary International Studies, Nagoya University of Foreign Studies from 2004 to 2012. Mr. Kwon received a Ph.D. in Business Administration from Nanzan University.

Kee Young Kimhas been our outside director since March 23, 2011. Mr. Kim currently also serves as the President of Kwangwoon University. Prior to his current position, Mr. Kim served as an outside director of GS Holdings Corp. from 2004 to 2009 and an Outside Director of KTB Networks, currently KTB Investment & Securities Co., Ltd. in 2003. Mr. Kim also was the Dean of the Graduate School of Information, Yonsei University in 2000 and a professor at the School of Business, Yonsei University from 1979 to 2003. Mr. Kim received a Ph.D. in Business Administration from Washington University.

Seok Won KimSeok-wonhas been our outside director since March 23, 2011. Mr. Kim served as the former Chairmanchairman of Credit Information Companies Association from 2009 to 2012, the Chairmanchairman of the Korea Federation of Savings Banks from 2006 to 2009, an Outside Directoroutside director at Woori Bank in 2005, the Vice Presidentvice president of Korea Deposit Insurance Corporation from 2002 to 2005 and the Headhead of the Korea-OECD Multilateral Tax Center from 1999 to 2001. Mr. Kim received a Ph.D. in Economics from Kyung Hee University.

Namkoong Hoon Namkoonghas been our outside director since March 23, 2011 and is currently the Chairman of the Board of Directors. Mr. Namkoong currently also servesserved as the Outside Directoran outside director of Samsung Electro-Magnetics Co., Ltd. Mr. Namkoong served as the Outside Directorfrom 2005 to 2014, an outside director of Korea Real Asset Management Company (KORAMCO) formfrom 2009 to 2011, the Chairmanchairman of Korea Life Insurance Association from 2005 to 2008, a member of the Monetary Policy Committee of the Bank of Korea from 2000 to 2004 and the Chairmanchairman and Presidentpresident of the Korea Deposit Insurance Corporation from 1999 to 2000. Mr. Namkoong received a master’s degree in Public Administration from the University of Wisconsin at Madison.

Park Cheul has been our outside director since March 25, 2015. Mr. Park served as the former chairman and chief executive officer of Leading Investment & Securities Co., Ltd. from 2006 to 2013, an outside director of the Korea Development Bank from 2003 to 2006, a committee member of the National Economy Advisory Council in 2004 and the senior deputy governor of the Bank of Korea from 2000 to 2003. Mr. Park received a master’s degree in Economics from New York University.

Ke Sop YunLee Man-woohas been our outside director since March 17, 2009.26, 2014. Mr. YunLee is currently a professor emeritus of business administration at Seoul NationalKorea University and also servesBusiness School. Mr. Lee served as the Chairmanchairman of the Seoul Economist Club.Korean Accounting Association from 2007 to 2008, the chairman of the Korean Academic Society of Taxation from 2006 to 2007 and a member of the Securities Listing Committee of the Korea Exchange from 2001 to 2007. Mr. YunLee received a Ph.D. in Business Administration from the graduate schoolUniversity of Seoul NationalGeorgia.

Lee Sang-kyunghas been our outside director since March 29, 2012. Mr. Lee currently serves as the representative attorney of the law firm WONJON. Prior to his current position, Mr. Lee served as the chief judge of the Constitutional Court of Korea. Mr. Lee received a bachelor’s degree in law from Chung-Ang University.

Boo In Ko Boo-inhas been our outside director since March 28, 2013. Mr. Ko is currently the Chief Executive Officerchief executive officer of Sansei Co., Ltd. Mr. Ko served as the Outside Directoran outside director of Shinhan Financial Group from 2009 to 2010, the Outside Directoran outside director of Jeju Bank from 2005 to 2009, the Directora director of Jeju International Convention Center in 2002, an advisor to the National Unification Advisory Council in 1998 and the Vice Chairmanvice chairman of the Korea Chamber of Commerce and Industry in Tokyo in 1998. Mr. Ko received a bachelor’s degree from Meiji University.

Jung Il LeeChung Jinhas been our outside director since March 26, 2014. Mr. Chung currently serves as the chairman of Jin Corporation. Mr. Chung served as the chairman and vice chairman of the Korean Residents Union in Japan from 2006 to 2012 and 2003 to 2006, respectively, the president of Daitou Co., Ltd. from 1978 to 1994 and the deputy president of Muramathu Co., Ltd. from 1959 to 1978. Mr. Chung received a bachelor’s degree in economics from Nihon University.

Yuki Hirakawahas been our outside director since March 25, 2015. Mr. Hirakawa currently serves as the chief executive officer of Level River Co., Ltd. Mr. Hirakawa served as the chief executive officer of Hirakawa Industry Co., Ltd. from 1994 to 2012. Mr. Hirakawa received a bachelor’s degree in Spanish from Osaka University.

Philippe Avril has been our outside director since March 23, 2011.25, 2015. Mr. LeeAvril currently serves as the Chief Executive Officer of Hirakawa Shoji Co., Ltd. Prior to his current position, Mr. Lee served as an Outside Director of Shinhan Financial Group in 2009. Mr. Lee received a bachelor’s degree in political sciencechief executive officer and economics from Meiji University.

Sang-Kyeong Lee has been our outsiderepresentative director since March 29, 2012. Mr. Lee currently serves as the Representative Attorney of the law firm WONJON. Prior to his current position, Mr. Lee served as the Chief Judge of the Constitutional Court of Korea. Mr. Lee received a bachelor’s degree in law from Chung-Ang University.

Haruki Hirakawahas been our outside director since March 23, 2011. Mr. Hirakawa currently serves as the Chief Executive Officer of Hirakawa Shoji Co., Ltd. Prior to his current position, Mr. Hirakawa served as the Chief Executive Officer of Shinei Shoji Co., Ltd. and Kokusai Kaihatus Co., Ltd. Mr. Hirakawa received a bachelor’s degree in political science and economics from Kinki University.

Philippe Aguignierhas been our outside director since March 24, 2010. Mr. Aguignier was nominated by BNP Paribas and elected to our board of directors pursuant to the alliance agreement dated December 2001 between us and BNP Paribas. See “Item 7.B. Related Party Transactions.” Mr. Aguignier is currently the Head of BNP Paribas Asia Retail Banking.Securities (Japan) Ltd. and the chief country officer of BNP Paribas, Tokyo Branch. Mr. AguignierAvril received a Ph.D.master’s degree in Far Eastern StudiesEconomics from Universite Paris III (Inalco).Université Paris-Dauphine.

Any director wishing to enter into a transaction with Shinhan Financial Group including the subsidiaries in his or her personal capacity is required to obtain the prior approval of our Board of Directors. The director having an interest in the transaction may not vote at the meeting of our Board of Directors at which the relevant transaction is subject to vote for approval.

Executive Officers

In addition to the executive directors who are also our executive officers, we currently have the following executive officers.

 

Name

 Age 

Position

 

In Charge of

Buhmsoo ChoiKim Hyung-jin

 56 Deputy President and Chief Strategic Officer 

Strategic Planning Team

Global Business Strategy Team

Future Strategy Research Institute

Corporate Culture Development Team

   

Global Business Strategy Team

Shinhan FSB Research Institute

Sung Ho WiSoh Jae-gwang

 53Deputy President

Synergy Management Team

Information, Communication and Technology

Planning Team

Audit Team

Smart Finance Team

Lee Sin-gee

58Deputy President

Public Relations Team

Corporate Social Responsibility Team Management Support Team

Lim Young-jin

54 Deputy President Wealth Management Planning Office

Dong Hwan Lee Dong-hwan

 5355 Deputy President Corporate & Investment Banking Planning Office

Jae Gwang Soh

51Deputy PresidentSynergy Management Team
Information and Technology Planning Team

Audit Team

Smart Finance Team

Jung Kee MinYim Bo-hyuk

 54  DeputyExecutive Vice President and Chief Financial Officer 

Finance Management Team

Investor Relations Team

Human Resource Team

Sin Gee Lee

56Deputy President

Public Relations Team

Corporate Social Responsibility and Culture Management Team

General Affairs Team

None of the executive officers have any significant activities outside Shinhan Financial Group.

Buhmsoo ChoiKim Hyung-jinhas been our Deputy President and Chief Strategic Officer since May 28, 2007.23, 2013. Mr. ChoiKim previously served as vice president of Korea Credit Bureau.Shinhan Data System. Mr. ChoiKim also serves as an outside directora deputy president of Shinhan BNPP Asset Management.Bank. Mr. ChoiKim received a bachelor’s degree in economics from Seoul National UniversityYeungnam University.

Soh Jae-gwanghas been our Deputy President since April 18, 2011. Mr. Soh previously served as a deputy president of Shinhan Card in charge of risk management and held various posts at Shinhan Card and LG Card. Mr. Soh received a Ph.D.bachelor’s degree in economicsbusiness management from YaleKorea University.

Sung Ho WiLee Sin-gee has been our Deputy President since January 26, 2012.1, 2013. Mr. WiLee previously served as executive vice president of Shinhan Bank from 2011 to 2013. Mr. Lee received a bachelor’s degree in commerce and trade from Yeungnam University.

Lim Young-jinhas been our Deputy President since May 27, 2013. Mr. Lim also serves as a deputy president of Shinhan Bank and a non-executive director of Shinhan Investment.Investment Corp. Mr. WiLim received a bachelor’s degree in economicsbusiness management from Korea University.

Dong Hwan Lee Dong-hwanhas been our Deputy President since April 18, 2011. Mr. Lee previously served as deputy vice president of Shinhan Bank in charge of capital markets and held various posts at Shinhan Bank and Shinhan Financial Group. Mr. Lee also currently serves as an outside director of Shinhan Investment. Mr. Lee received a bachelor’s degree in business management from Yonsei University.

Jae Gwang SohYim Bo-hyukhas been our DeputyExecutive Vice President since April 18, 2011.January 1, 2014 and our Chief Financial Officer since March 2, 2015. Mr. SohYim previously served as deputy president of Shinhan Cardour Managing Director in charge of risk management and held various posts at Shinhan Card and LG Card.management. Mr. Soh also currently serves as an outside director of Shinhan Card and Shinhan Savings Bank and a non-executive director of Shinhan Capital. Mr. SohYim received a bachelor’s degree in business management from Korea University.

Jung Kee Min has been our Deputy President since August 25, 2010 and our Chief Financial Officer since April 2011. Mr. Min previously served as head of the large corporate financing center of Shinhan Bank and held various posts at Shinhan Financial Group and Chohung Bank. Mr. Min also currently serves as a non-executive director of Shinhan Bank and Shinhan AITAS and an outside director of Shinhan Life Insurance. Mr. Min received a bachelor’s degree in German language from Seoul National University.

Sin Gee Lee has been our Deputy President since January 2, 2013. Mr. Lee previously served as Executive Vice President of Shinhan Bank from 2011 to 2013. Mr. Lee also currently serves as a non-executive director of Shinhan Data System and Jeju Bank and an outside director of Shinhan Investment. Mr. Lee received a bachelor’s degree in commerce and trade from Yeungnam University.

There are no family relationships among our directors and/or executive officers.

 

ITEM 6.B.Compensation

The aggregate remuneration and benefits-in-kind paid by us to our chairman, our executive directors, our non-executive directors and our executive officers for the year ended December 31, 20122014 was ₩3.7W4.1 billion, consisting of ₩2.6W2.8 billion in salaries and wages and ₩1.2W1.3 billion in bonus payments.

We do not have service contracts with any of our directors or executive officers providing for benefits upon termination of their employment with us. We do not pay any severance payment to our chairman or directors upon their retirement, but we do, however, pay fixed sums of severance payment to other members of senior management pursuant to internal guidelines on severance payments to members of senior management. In 2012,2014, we accrued ₩0.1W0.1 billion for retirement bonus.

Prior to April 1, 2010, we granted stock options to our chairman, our president and chief executive officer and other directors and executive officers as described below in “Item 6.E. Share Ownership — Stock Options.” For options granted prior to March 19, 2008, we are required to pay in cash the difference between the exercise and the market price at the date of exercise. These options are subject to a vesting period of two or three years from the grant date and require continued employment for two to three years. Upon vesting, options may be exercised during a period commencing two or three years from the grant date and ending four years thereafter. In December 2008 and March 2009, in light of growing concerns relating to the global financial crisis, our and our subsidiaries’ directors and officers voluntarily returned stock options exercisable into a total of 85,840 shares and 614,735 shares, respectively, which were subsequently rescinded. All stock options granted in 2009 have been returned. As of December 31, 2012, we recognized ₩0.4 billion as accrued expense for the stock options granted to our directors and management under our incentive stock option plan.officers. Effective April 1, 2010, we ceased granting stock options. On March 18, 2015, the exercise period for all outstanding stock options expired, except for a limited number of stock options for which the expiration of the exercise period has been suspended by a resolution of the board of directors. We did not record any accrued expense for stock options in 2014.

SinceDuring the period from March 20, 2007 to December 31, 2013, we have granted “performance units” to certain high-ranking officers of select group companies. These performance units are performance-based cash compensation, the per-unit value of which is initially determined at the time of grant subject to adjustment after a fixed number of years based on the operating and financial performance of the relevant group company over the same or another fixed term, at the end of which a cash amount equal to the adjusted number of the performance units is paid out. For performance units granted prior to April 1, 2010, the performance review period was three years, and the payout was made at the end of the three-year term. For performance units granted on or after April 1, 2010 until December 31, 2014, the applicable performance review period has been extended principally tois generally four years (and to a limited extent, five years), and the payment is made at the end of such four- or five-year term. We ceased granting performance units effective January 1, 2014.

Since April 1, 2010, in addition to the performance units, we have also grantgranted “performance shares” to certain high-ranking officers of select group companies. The performance shares are conceptually similar to the performance units granted since April 1, 2010, in that the number of performance shares areis based on the operating and financial performance of the relevant group company, except that an adjustment to the number of performance shares granted is also madeadjusted on the basis of the movements in the market price of our shares. In addition, while the performance shares are paid out in cash at the end of the adjustment period, the grantee is contractually required to use the payout solely to purchase our shares in the market at the then-prevailing market price.

Currently, theThe aggregate amount of performance units and performance shares granted to a given grantee is generally equal to the expected incentive compensation payable to such grantee for three years (in the case of performance shares granted prior to January 1, 2014) and one year (in the case of performance shares granted since January 1, 2014) of service starting from the grant date, of the grant, which initial amount is computed based on the expected performance of the grantee’s company and the expected price movements of our shares over the adjustment period. If the grantee is no longer employed by us or our subsidiaries during theapplicable adjustment period, which is generally four years (and to a pro rata amount islimited extent, five years). The performance shares are paid out in cash at the end of the applicable adjustment period (even if employment is terminated prior to such date, provided that for performance shares granted prior to January 1, 2014 the payment was or will be made at the time of termination of employment. such termination), and the grantee is contractually and in accordance with our internal regulations required to use the payout solely to purchase our shares in the market at the then-prevailing market price.

Neither the performance units nor the performance shares arehave been granted to outside directors.

As of December 31, 2012, In 2014, we recognized ₩2.6W0.2 billion and ₩3.1W1.9 billion as accrued expenses for performance units and performance shares, respectively.

Under the Financial Supervisory Service’s standards for preparing corporate disclosure forms, which standards were amended in November 2013, we are required to disclose in our Korean annual report the

individual annual compensation (including stock options) paid by us to our directors and statutory auditors if the individual annual compensation for such persons isW500 million or greater. In 2014, Han Dongwoo, our Chairman and Chief Executive Officer, receivedW1,233 million, consisting ofW801 million in salaries and wages andW432 million in bonuses. Mr. Han was granted in 2014, and currently holds, 19,500 performance shares. The exercisability of these performance shares will be determined based on a review of our business performance and share price movements during the period from 2014 to 2017.

 

ITEM 6.C.Board Practices

Board of Directors

Our board of directors, which currently consists of one executive director, one non-executive director and ten outside directors, has the ultimate responsibility for the management of our affairs.

Our Articles of Incorporation provide for no less than three but no more than 15 directors, the number of outside directors must be more than 50% of the total number of directors, and we must maintain at least three outside directors. All directors are elected for a term not exceeding three years as determined by the shareholders meeting, except that outside directors are elected for a term not exceeding two years, provided that the term of re-election shall not exceed 1 year and the term cannot be extended in excess of 5 years.

Terms are renewable and are subject to the Korean Commercial Code, the Financial Holding Companies Act and related regulations. See “Item 6.A. Directors and Senior Management” above for information concerning the terms of office of our directors and executive officers.

Our board of directors meets on a regular basis to discuss and resolve material corporate matters. Additional extraordinary meetings may also be convened at the request of the president and chief executive officer or a director designated by the board.

Currently, there are no outstanding service contracts between any of our directors or executive officers and us or any of our subsidiaries providing for benefits upon termination of employment by such director or executive officer.

Committees of the Board of Directors

We currently have seven management committees that serve under the board:

 

the Board Steering Committee;

 

the Risk Management Committee;

 

the Audit Committee

Committee;

 

the Compensation Committee;

the Outside Director Recommendation Committee;

 

the Compensation Committee;

the Audit Committee Member Recommendation Committee; and

 

the Corporate Governance and Chief Executive Officer Recommendation Committee; and

the Corporate Social Responsibility Committee.

Each committee member is appointed by the board of directors, except for members of the Audit Committee, who are elected at the general meeting of shareholders.

Board Steering Committee

The Board Steering Committee currently consists of five directors, namely Boo In Ko, Kee Young Kim, Seok Won KimHan Dongwoo, Namkoong Hoon, Lee Sang-kyung, Chung Jin and Haruki Hirakawa and the Chairman of our group.Yuki Hirakawa. The committee is responsible for ensuring the efficient

operations of the board and the facilitation of the board’s functions. The committee’s responsibilities also include reviewing and assessing the board’s structure and the effectiveness of that structure in fulfilling the board’s fiduciary responsibilities. The committee holds regular meetings every quarter.

Risk Management Committee

The Risk Management Committee currently consists of three directors, namely Kee Young Kim,Namkoong Hoon, NamkoongPark Cheul and Philippe Aguignier.Avril. The committee oversees and makes determinations on all issues relating to our comprehensive risk management function. In order to ensure our stable financial condition and to maximize

our profits, the committee monitors our overall risk exposure and reviews our compliance with risk policies and risk limits. In addition, the committee reviews risk and control strategies and policies, evaluates whether each risk is at an adequate level, establishes or abolishes risk management divisions, reviews risk-based capital allocations, and reviews the plans and evaluation of internal control. The committee holds regular meetings every quarter.

Audit Committee

The Audit Committee currently consists of four outside directors, namely Ke Sop Yun,Kwon Taeeun, Kwon, Seok Won Kim Seok-won, Lee Man-woo and Sang-Kyeong Lee.Lee Sang-kyung. The committee oversees our financial reporting and approves the appointment of and interaction with our independent auditors and our internal audit-related officers. The committee also reviews our financial information, audit examinations, key financial statement issues and the administration of our financial affairs by the board of directors. In connection with the general meetings of stockholders, the committee examines the agenda for, and financial statements and other reports to be submitted by, the board of directors for each general meeting of stockholders. The committee holds regular meetings every quarter.

Compensation Committee

The Compensation Committee currently consists of four directors, namely Sang-KyeongKim Seok-won, Park Cheul, Lee Hoon Namkoong, Ke Sop YunMan-woo and Jung Il Lee.Chung Jin. At least one-half of the members of this committee must be outside directors. This committee is responsible for reviewing and approving the management’s evaluation and compensation programs. The committee meetings are called by the chairman of this committee, who must be an outside director.

Outside Director Recommendation Committee

Members of this committee will be appointed by our board of directors only to the extent necessary to recommend and nominate candidates for our outside director positions and related matters. The committee meetings are called by the chairman of this committee, who must be an outside director. This committee is responsible and authorized for: (i) establishment, review and reinforcement of policies for outside director selection, (ii) recommendation of outside director candidates for approval at the general shareholders’ meeting and (iii) continual recruitment and screening of potential outside director candidates.

Audit Committee Member Recommendation Committee

Members of this committee must be outside directors and will be appointed by our board of directors on an as-needed basis to recommend and nominate candidates for our audit committee member positions and related matters. This committee recommends candidates for the members of the Audit Committee and is required to act on the basis of a two-thirds vote of the members present.

Corporate Governance and Chief Executive Officer Recommendation Committee

The Corporate Governance and Chief Executive Officer (CEO) Recommendation Committee was established in March 2012 and currently consist of six directors, namely Tae-eunKo Boo-in, Kwon Kee Young Kim,Taeeun, Namkoong Hoon, Namkoong,Lee Sang-kyung, Philippe Aguignier, Boo In KoAvril and the Chairmanchairman of our group. This committee is responsible for

reviewing and making recommendations in relation to the overall corporate governance of our group (including any aspects of corporate governance relating to code of ethics and other code of behavior, size of the board of directors and other matters necessary for improving our overall corporate governance structure), as well as recommendation of the nominees for the president and/or chief executive officer of our group and development, operation and review of our management succession plan, including setting the qualifications for the CEO, evaluating CEO candidate pool and recommending CEO candidates. The chairperson of the committee must be an outside director, and the incumbent CEO may be restricted from participating and voting on matters related to the CEO selection.

Outside Director RecommendationCorporate Social Responsibility Committee

MembersThe Corporate Social Reasonability Committee was established in March 2015 and currently consists of this committee will be appointed by our board offour directors, ifnamely Kim Seok-won, Lee Man-woo, Yuki Hirakawa and only to the extent necessary to recommend and nominate candidates for our outside director positions and related matters. The committee meetings are called by the chairman of this committee, who must be an outside director.

Audit Committee Member Recommendation Committee

Members of this committee will be appointed by our board of directors if and only to the extent necessary to recommend and nominate candidates for our audit committee member positions and related matters.group. This committee recommends candidatesis responsible for setting the members of the Audit Committeegeneral corporate policy and is requireddiscussing specific business agenda in relation to act on the basis ofenhancing our role as a two-thirds vote of the members present.responsible corporate citizen.

 

ITEM 6.D.Employees

At the holding company level, we had 136, 148147, 142 and 147152 regular employees as of December 31, 2010, 20112012, 2013 and 2012,2014, respectively, almost all of whom are employed within Korea. Our subsidiaries had 17,394, 17,93220,197, 21,478 and 20,19721,453 regular employees as of December 31, 2010, 20112012, 2013 and 2012,2014, respectively, almost all of whom are

employed within Korea. In addition, we had nine, tennine and ninesix non-regular employee at the holding company level as of December 31, 2010, 20112012, 2013 and 2012,2014, respectively, and 4,095, 4,7803,343, 2,318 and 3,3431,944 non-regular employees at the subsidiary level as of December 31, 2010, 20112012, 2013 and 2012,2014, respectively. Of the total number of regular and non-regular employees at both the holding company and subsidiaries, approximately 0.24%0.26% were managerial or executive employees.

8,24410,408 employees of Shinhan Bank 310and 328 employees of Jeju Bank and 1,555 employees of Shinhan Investment were members of the Korea Securities TradeKorean Financial Industry Union as of December 31, 2012. 2,6072014. 2,528 employees of Shinhan Card and 1,049 employees of Shinhan Life were members of the Korean Federation of Clerical and Financial Labor Union as of December 31, 2012.2014. 1,501 employees of Shinhan Investment and 1,117 employees of Shinhan Life were members of the Korea Finance & Service Workers’ Union as of December 31, 2014.

Under Korean law, we may not terminate full time employees except under certainlimited circumstances.

Since our acquisition of Chohung Bank in 2003, we have not experienced any general employee work stoppages and consider our employee relations to be good.

Under the Korean National Pension Law, we annually contribute an amount equal to 4.5% of employee wages and contribute 4.5% of employees’ wages which are deducted from such wages to the National Pension Management Corporation. In addition, pursuant to the Employee Retirement Security Act, we operate a retirement pension system under which we make annual contributions to pension funds managed by financial institutions (which replaced our former retirement pension system under which we managed the pension fund in-house) that provide employees both regular pension payments and a lump sum payment upon termination of employment. We believe that our retirement pension system confers the following benefits: (1) insulation of employees from the risk of default on their pension payments as the pension funds are deposited with large financial institutions; (2) offer of varied forms of payment, i.e., regular pension payments and a lump sum payment, upon termination of employment; (3) offer to employees the option to make investment decisions for his or her individual pension account and (4) elimination of the ability of employees to cash in his or her retirement fund prematurely, thereby guaranteeing such employee a lump sum payment upon termination of employment. Under this retirement pension system, we and our subsidiaries can opt for either a defined benefit plan or a defined contribution plan, or a combination of both. Under the defined benefit plan, the amount of

pension payable upon an employee’s retirement is fixed in advance, and the employer is responsible for making the requisite payments to the pension fund and making investment decisions in relation to the fund assets. Under the defined contribution plan, the employee sets aside a fixed percentage or amount of his salaries to the pension fund and exercises investment decisions for his or her individual pension account. As of December 31, 2010, 20112012, 2013 and 2012,2014, we recognized liabilities for defined benefit obligations of ₩170W222 billion, ₩275W118 billion and ₩214W309 billion, respectively. See Note 26 of the notes to our consolidated financial statements.

 

ITEM 6.E.ITEM 6.E.Share Ownership

As of December 31, 2012,2014, the persons who are currently our directors or executive officers, as a group, beneficially held an aggregate of 3,730,129513,825 shares of our common stock representing approximately 0.79%0.11% of our outstanding common stock as of such date. None of these persons individually held more than 1% of our outstanding common stock as of such date.

Stock Options

We have granted stock options to certain of the directors and officers of the holding company and its subsidiaries. For all such options that are currently outstanding, we pay in cash the difference between the exercise and the market price at the date of exercise. The following table is the breakdown of outstanding stock options with respect to our common stock that we have granted to our directors and officers, describing the grant dates, positions held by such directors and officers, exercise period, price and the number of options as of April 10, 2013.

     Exercise Period    
  Grant Date  From  To  Exercise
Price

(In  Won)
  Number of Granted
Options
  Number of Options
Outstanding
 

Shinhan Financial Group

      

Dong Woo Han

  3/20/2007    3/20/2010    3/19/2014    54,560    21,911    21,911  

(Chairman & Chief Executive Officer)

                        

Buhmsoo Choi

  3/19/2008    3/19/2011    3/18/2015    49,053    9,466    9,466  

(Deputy President)

                        

Jae Gwang Soh

  3/19/2008    3/19/2011    3/18/2015    49,053    5,989    5,989  

(Deputy President)

                        

Shinhan Bank

      

Jin Won Suh

  3/20/2007    3/20/2010    3/19/2014    54,560    10,379    10,379  

(President & Chief Executive Officer)

  3/19/2008    3/19/2011    3/18/2015    49,053    17,600    17,600  

Sung Ho Wi

  3/20/2007    3/20/2010    3/19/2014    54,560    3,000    3,000  

(Deputy President)

  3/19/2008    3/19/2011    3/18/2015    49,053    7,100    7,100  

Dong Dae Lee

  3/20/2007    3/20/2010    3/19/2014    54,560    3,000    3,000  

(Deputy President)

  3/19/2008    3/19/2011    3/18/2015    49,053    3,311    3,311  

Dong Hwan Lee

  3/20/2007    3/20/2010    3/19/2014    54,560    3,000    3,000  

(Deputy President)

                        

Young Suk Lim

  3/20/2007    3/20/2010    3/19/2014    54,560    2,500    2,500  

(Executive Vice President)

                        

Hyun Ju Seo

  3/20/2007    3/20/2010    3/19/2014    54,560    3,000    3,000  

(Executive Vice President)

                        

Shinhan Card

      

Jae Woo Lee

  3/20/2007    3/20/2010    3/19/2014    54,560    10,379    10,379  

(President & Chief Executive Officer)

  3/19/2008    3/19/2011    3/18/2015    49,053    17,567    17,567  

Jae Jeong Lee

  3/19/2008    3/19/2011    3/18/2015    49,053    2,495    2,495  

(Deputy CEO)

                        

O Heum Kwon

  3/19/2008    3/19/2011    3/18/2015    49,053    2,495    2,495  

(Deputy CEO)

                        

Jong Sik Im

  3/20/2007    3/20/2010    3/19/2014    54,560    3,000    3,000  

(Deputy CEO)

                        

Sung Ha Cho

  3/20/2007    3/20/2010    3/19/2014    54,560    1,800    1,800  

(Deputy CEO)

  3/19/2008    3/19/2011    3/18/2015    54,560    2,495    2,495  

     Exercise Period    
  Grant Date  From  To  Exercise
Price

(In  Won)
  Number of Granted
Options
  Number of Options
Outstanding
 

Shinhan Investment Corp.

      

Kyeong Ho Chu

  3/20/2007    3/20/2010    3/19/2014    54,560    3,889    3,889  

(Vice President)

  3/19/2008    3/19/2011    3/18/2015    49,053    2,131    2,131  

Shinhan Life Insurance

      

Jeum Joo Gweon

  3/20/2007    3/20/2010    3/19/2014    54,560    7,089    7,089  

(President & Chief Executive Officer)

  3/19/2008    3/19/2011    3/18/2015    49,053    9,366    9,366  

Byung Chan Lee

  3/20/2007    3/20/2010    3/19/2014    54,560    8,217    8,217  

(Vice President)

  3/19/2008    3/19/2011    3/18/2015    49,053    7,425    7,425  

Jae Gun Bae

  3/20/2007    3/20/2010    3/19/2014    54,560    1,800    1,800  

(Vice President)

                        

Cheon Sik Lee

  3/20/2007    3/20/2010    3/19/2014    54,560    1,800    1,800  

(Vice President)

                        

Sang Jin Kim

  3/20/2007    3/20/2010    3/19/2014    54,560    3,000    3,000  

(Vice President)

                        

Total

      175,204    175,204  
     

 

 

  

 

 

 

In addition, membersMembers of the employee stock ownership association have certain pre-emptive rights in relation to our shares that are publicly offered under the Financial Investment Services and Capital Markets Act. As of December 31, 2012,2014, the employee stock ownership association owned 18,787,06719,344,136 shares of our common stock.

Following the expiration of the exercise period for remaining stock options on March 18, 2015, there are currently no outstanding options granted to directors and officers of the holding company and its subsidiaries.

 

ITEM 7.MAJOR SHAREHOLDERS AND RELATED PARTY TRANSACTIONS

 

ITEM 7.A.Major Shareholders

The following table sets forth certain information relating to the beneficial ownership of our common shares as of December 31, 2012.2014.

 

Name of Shareholder

  Number of Common
Shares Beneficially
Owned
   Beneficial
Ownership %
   Number of Common
Shares Beneficially Owned
   Beneficial
Ownership (%)
 

National Pension Service(2)

   34,506,886     7.28   42,133,294     8.89  

BNP Paribas Group

   30,106,276     6.35

BNP Paribas SA

   25,356,276     5.35  

Saudi Arabian Monetary Agency

   20,863,893     4.40  

Shinhan Financial Group Employee Stock Ownership Association

   18,787,067     3.96   19,344,136     4.08  

Citibank, N.A. (ADR Department)

   17,749,492     3.74   12,478,312     2.63  

Saudi Arabian Monetary Agency

   15,710,506     3.31

The Government of Singapore

   10,053,958     2.12  

The Lazard Funds Inc.

   10,521,024     2.22   7,748,374     1.63  

The Government of Singapore

   8,028,920     1.69

Samsung Asset Management

   6,073,694     1.28  

Mizuho

   5,955,000     1.26   5,955,000     1.26  

Abu Dhabi Investment Authority

   5,678,900     1.20

Dimensional Emerging Markets Value Fund

   5,415,719     1.14

Samsung Asset Management

   5,297,255     1.12

Samsung Life Insurance

   5,247,995     1.11

Norges Bank

   5,245,702     1.11

People’s Bank of China

   4,762,564     1.00  

Others

   305,948,845     64.51   319,430,086     67.36  
  

 

   

 

   

 

   

 

 

Total

   474,199,587     100.00 474,199,587   100.00  
  

 

   

 

   

 

   

 

 

Notes:

(1)As of December 31, 2014, National Pension Service held 2,000,000 shares, or 18.02% of our Series 12 redeemable preferred stock, which we issued in April 2011. The redeemable preferred stock does not carry voting rights.
(2)As of March 3, 2015, National Pension Service held 43,174,488 shares, or 9.10% of our common shares.

Other than those listed above, no other person or entity known by us, jointly or severally, directly or indirectly own more than 1% of our issued and outstanding voting securities or otherwise exercise control or could exercise control over us. None of our shareholders have different voting rights.

As of the date hereof, our total authorized share capital is 1,000,000,000 shares, par value ₩5,000W5,000 per share.

As of December 31, 2012,2014, 474,199,587 common shares and 11,100,000 Series 12 redeemable preferred shares are currently issued and outstanding. See “Item 10.B. Memorandum and Articles of Incorporation — Description of Preferred Stock.”

As of December 31, 2012,2014, the latest date on which we closed our shareholders’ registry, 457543 shareholders of record were charterednotated as U.S. persons, holding in the aggregate 21.39%22.27% of our then total outstanding shares (including Citibank, N.A., as the depositary for our American depositary shares, each representing one shares of our common stock effective October 15, 2012, prior to which each American depositary share represented two common shares).

 

ITEM 7.B.Related Party Transactions

Since the beginning of the preceding three financial years, none of our directors or officers has or had any transactions with us that are or were unusual in their nature or conditions or significant to our business, other than as set forth below and also described in noteNote 46 to our consolidated financial statements included in this annual report.

In December 2001, BNP Paribas acquired 4.00% of our common stock in return for an investment of approximately ₩155W155 billion in cash pursuant to an alliance agreement. Under the terms of the alliance agreement, for so long as BNP Paribas does not sell or otherwise transfer (except to any of its wholly-owned subsidiaries) any portion of its ownership interest in our common stock and maintains, after any issuances of new shares by us from time to time, its shareholding percentage of not less than 3.5% of our issued common stock, we are required to call a meeting of our shareholders to recommend that one nominee of BNP Paribas be elected to our board of directors. In addition, under the alliance agreement, BNP Paribas has the right to subscribe for new issuances of our common shares in the event that such new issuances would result in the dilution of the shareholding percentage of BNP Paribas below 3.5%. As of December 31, 2012,2014, BNP Paribas Group held 30,106,27625,356,276 shares, or 6.35%5.35%, of our total common stock.

As of December 31, 2010, 20112012, 2013 and 2012,2014, we had principal loans outstanding to our directors, executive officers and their affiliates in the principal amount of ₩1.7W3.2 billion, ₩2.1W4.6 billion and ₩3.2W4.6 billion, which were made in the ordinary course of business on substantially the same terms, including interest rate and collateral, as those prevailing at the time for comparable transactions with other persons, and did not involve more than the normal risk of collectability or present other unfavorable features.

 

ITEM 7.C.Interests of Experts and Counsel

Not applicable.

 

ITEM 8.FINANCIAL INFORMATION

 

ITEM 8.A.Consolidated Statements and Other Financial Information

See “Item 18. Financial Statements” and our consolidated financial statements included in this annual report.

Legal Proceedings

As of December 31, 2012,2014, we and our subsidiaries were defendants in pending lawsuits (including any government proceedings) in the aggregate claim amount of ₩754W376 billion, for which we recorded a provision of ₩136W33 billion.

During the global economic slowdown and a downturn in the Korean stock market in the second half of 2008, investment funds whose performance was tied to domestic and foreign stock market indexes experienced a

sharp fall in their rates of return. Consequently, investors in these funds brought lawsuits againstShinhan Bank, like many other commercial banks in Korea, that sold suchis currently subject to litigation in relation to investment fund products based on the allegation that such banks used defective sales practices in selling such funds, suchknows as failing to comply with disclosure requirements or unfairly inducing them to invest in the funds. For example, in 2009, we, like other commercial banks that sold similar products, became a defendant in lawsuits in connection with the sale of foreign currency derivatives products known as “KIKOs,”“KIKOs”. KIKOs, which standsstand for “knock-in knock-out,” are foreign currency derivative products under the terms of which the seller is obligated to pay the buyer a certain of our customers comprised mostly of small- and medium-sized enterprises. The KIKOs, which are intended to be hedging instruments, operate so thatamount if the value of Korean Won increases toappreciates beyond a certain level we are requiredand the buyer is obligated to pay the purchasersseller a certain amount and if the value of Korean Won falls belowappreciates beyond a certain level,level. Intended as a hedging instrument, these products were sold to mostly small businesses primarily prior to the purchasersonset of KIKOs are required to pay us a certain amount. Asthe global financial crisis in 2008, but when the Korean Won significantly and suddenly depreciated againstduring the U.S. dollar inglobal financial crisis, the second half of 2008, purchasers of KIKOs were required underinvestors became obligated to pay a substantial sum to the relevant contracts to make large payments to us, and some of such purchasers filed lawsuitsbanks, including Shinhan Bank. Subsequently, the investors brought suit to nullify their obligations under the allegation that we did not sufficientlycontracts on grounds of imperfect sale alleging failure on the part of the selling banks to fully disclose the risks in investing in KIKOs and unfairly induced them to make such investments.associated risk. As of December 31, 2012, we2014, the courts had won 26 outconclusively found in our favor in 45 of 3754 KIKO-related cases and at least partially against us in the lower court level. If we lose our cases on appeal, the court may nullify the contracts under which KIKO products were sold and order us to return payments received from the customers.remaining nine cases. As of December 31, 2012,2014, seven KIKO-related cases were in proceeding for which the aggregate amount of the outstanding KIKO-related claims in dispute was ₩205.9W46.6 billion for whichand we set aside ₩24.4W6.1 billion as allowance.

In addition to the KIKO-related claims, we have also faced complaints and, to a lesser extent, litigation from customers based on claimsallowance in respect of (i) inadequate disclosure of risk related to the potential loss of principal when we sold currency forward contracts designed to hedge against currency risks in overseas mutual fund investments, (ii) approval of customer applications for purchases of our investment products with missing information without first confirming such missing items with customers and (iii) our discretionary liquidation of small-size investment funds as permitted under the Financial Services and Capital Markets Act but without first seeking customer approval. In connection with the foregoing claims, we were defendants in two court proceedings for an aggregate claim amount of ₩0.8 billion as of December 31, 2012, for which we set aside a minimal amount as allowance.claims.

In November 2005, Shinhan Bank purchased the shares of Shinho Paper Co., Ltd. (currently known as Artone Paper Co., Ltd.) (“Shinho”) held by Aram Corporate Restructuring Association (“Aram”) from Choong-Shik Lee, an executive member of the Aram, who allegedly sold such shares against the will of the other members of Aram in an act of embezzlement (the “Embezzlement”). Chung Wook Uhm, who was then in charge of the management of Shinho, brought claim for damages against Shinhan Bank on the grounds that (i) Shinhan Bank was aware of the Embezzlement when it bought the shares and (ii) Shinhan Bank caused forfeiture of Chung Wook Uhm’s management rights when it exercised its voting rights in favor of Kuk- Il Paper MFG Co., Ltd. (“Kuk-Il”), which had announced its intention to attempt a hostile takeover of Shinho. In our rebuttal, we argued that we did not participate in the alleged Embezzlement since Shinhan Bank properly purchased the shares through a block trade on the Korea Exchange during trading hours. In September 2011, the Seoul Central District Court ruled in favor of Chung Wook Uhm, ordering Shinhan Bank and Choong-Shik Lee to jointly and severally compensate approximately ₩25W25 billion to Chung Wook Uhm as damages for his loss of management rights onrights. In August 2014, the grounds that (i) Shinhan Bank either knew or could have knownappellate court ruled partly against us and set the Embezzlement and (ii) Shinhan Bank either participated in or aided and abetted the Embezzlementamount of damages payable by exercising its voting rights in favor of Kuk-Il.us atW15 billion. We have made advance contingent payment ofW21 billion (which amount includes interest) to Chung Wook Uhm and have appealed and such appealto the Supreme Court of Korea, where the case is currently pending at the Seoul High Court.

In March 2008, the Korea Federation of Banks, together with 16 banks, including Shinhan Bank, brought a joint claim against the Fair Trade Commission of Korea (the “FTC”) in the Seoul High Court for an order invalidating the FTC’s recent measures recommending banks to use a revised standard contract for loan transactions (the “FTC Recommendation”). On April 6, 2011, the Seoul High Court dismissed the claim for invalidation on the grounds that (i) the terms of the previous standard contract, which provide that banks and customers shall “mutually agree” on the party responsible for bearing the stamp duty, costs and expenses associated with the establishment and registration of the mortgage in connection with bank loans, are unfair and (ii) the revised standard contract recommended by the FTC Recommendation, which expressly sets out the specific parties responsible for bearing each of the itemized costs and expenses associated with bank loans, is fair and legitimate. In particular, the Seoul High Court noted that the previous standard form contract is unfair

because a bank may abuse its advantageous position as a lender by requiring customers to bear the costs that should have be borne by the bank in loan transactions. Since July 1, 2011, banks in Korea have been using the revised standard form contract pursuant to the FTC Recommendation, the terms of which require the costs and expenses associated with the establishment and registration of the right to collateral security in connection with bank loans to be borne by a specified party (either the bank or the customer) depending on the nature of the costs and expenses. Certain of Shinhan Bank’s customers have filed lawsuits against Shinhan Bank which are currently pending, alleging that it should return the mortgage registration expenses paid by such customers under mortgage loan agreements that did not reflect the amendments instituted by the Korea Fair Trade Commission. As of December 31, 2012, there were 109 such cases outstanding for a total amount in dispute of ₩11.3 billion. There is no assurance that additional lawsuits will not be filed against Shinhan Bank on similar or other grounds, and the final outcome of the existing and any such new litigation remains uncertain.pending.

In May 2011, Shinhan Bank commenced an action against Dongah Construction Industrial Co., Ltd. (“Dongah”) and two of its employees in connection with such employees’ embezzlement of ₩89.8W89.8 billion from funds held in a trust account managed by Shinhan Bank on behalf of Dongah’s creditors. Through the action, Shinhan Bank sought, among other things, a declaratory judgment finding that Shinhan Bank is not liable for the embezzlement on the basis that Shinhan Bank properly remitted the trust funds at issue in accordance with the release instruction duly executed by the employees of Dongah. Shinhan Bank further claimed compensation for damages from the employees of Dongah in the amount of ₩89.8W89.8 billion. Dongah, in its counterclaim, alleged that Shinhan Bank should reinstate the embezzled funds on the grounds that Shinhan Bank, as the trustee, did not manage the trust account properly and thereby caused reduction in trust funds. In May 2011, the Seoul Central District Court dismissed Shinhan Bank’s claim, ruling that Shinhan Bank’s transfer of the funds was not in accordance with the terms of the trust agreement and therefore, inappropriate. The court concurrently admitted Dongah’s counterclaim and ordered Shinhan Bank to restore the embezzled trust funds by depositing ₩89.8W89.8 billion, while accepting Shinhan Bank’s claim for compensatory damages against the employees of Dongah in the amount of ₩89.8W89.8 billion and interest accrued thereon (except the claim for loss incurred by delay). Shinhan Bank appealed to the Seoul High Court alleging that Shinhan Bank is not liable for the embezzlement or, in the alternative, that Dongah should reinstate ₩42.7W42.7 billion as unjust profits since such funds were eventually credited to the account of Dongah by its employees and pay damages to Shinhan Bank in the amount of ₩18.8W18.8 billion for Dongah’s failure to properly manage and supervise its employees. In April 2012, the Seoul High Court dismissed Shinhan Bank’s claim that it was not liable for the embezzlement and ordered Shinhan Bank to restore the embezzled trust funds by depositing ₩96.2W96.2 billion (representing the principal amount of the embezzled funds and profit that would have been earned by the trust account through March 13, 2012 absent the embezzlement) and paying interest on such deposit amount until the date on which such amount is deposited in full. The Seoul High Court, however, admitted

Shinhan Bank’s alternative claim and ordered Dongah to pay ₩61.5W61.5 billion (representing the sum of ₩42.7W42.7 billion and ₩18.8W18.8 billion claimed by Shinhan Bank as described above) and interest accrued thereon to Shinhan Bank. Pursuant to the ruling of the Seoul High Court, Shinhan Bank has deposited ₩96.8W96.8 billion to the trust account managed by Shinhan Bank on behalf of Dongah’s creditors. Shinhan Bank subsequently appealed to the Supreme Court of Korea. In addition, the Financial Supervisory Service commenced an investigation of Shinhan Bank in connection with this incident, and, in July 2012, issued thean institutional warningswarning against Shinhan Bank. The above lawsuit is currently pending in the Supreme Court of Korea.

The Financial Supervisory Service conducted a comprehensive audit of Shinhan Bank from November to December 2012, and in July 2013, notified Shinhan Bank of an institutional caution, imposed disciplinary actions against 65 Shinhan Bank employees and assessed a fine ofW87.5 million after finding that Shinhan Bank had illegally monitored customer accounts, breached confidentiality with respect to certain financial transactions and violated its obligation to disclose and report an investment in an affiliated company to the Financial Services Commission. Furthermore, in March 2013 the Financial Supervisory Service conducted a special audit of Shinhan Bank as to an alleged malfunctioning of its financial computer network and in December 2013, notified Shinhan Bank of an institutional caution and imposed disciplinary actions against five Shinhan Bank employees after finding that Shinhan Bank did not properly maintain its information technology administrator account and vaccine server.

The Financial Supervisory Service also conducted a special audit of Shinhan Card, together with BC Card and KB Kookmin Card, from June to July 2013, in relation to alleged imperfect sales of insurance products, and in March 2014, issued an institutional warning against each of the three credit card companies based on a finding that card customers were provided inadequate or misleading disclosures regarding the risks relating to such products at the time of sale. The Financial Supervisory Service also imposed disciplinary actions against three Shinhan Card employees and assessed a fine ofW10 million against Shinhan Card as well as similar sanctions against BC Card and KB Kookmin Card. In December 2014, the Financial Supervisory Service also issued institutional cautions against Shinhan Life for selling insurance products without adequate disclosure and for incomplete payments of agency fees, together with a fine ofW338 million in relation to the former case.

In August 2014, the Fair Trade Commission of Korea (“KFTC”) investigated four major commercial banks in Korea, including Shinhan Bank, regarding alleged rate fixing (including in relation to certificates of deposit (“CD”) rates) by commercial banks. It is our current understanding that the investigation has not been concluded and we are not aware as to when it will be concluded. We also understand that the current investigation is a continuation of an investigation by the KFTC in July 2012 in relation to the same subject matter, which to our knowledge also has not been concluded to-date. We have not received any notice or report of formal findings by the KFTC in relation to the investigation in July 2012 or the one in August 2014. Since the investigation has not been concluded and the KFTC has not announced any formal findings, it is presently difficult to speculate what the KFTC has found or will find or how it will rule on the subject matter and accordingly what impact such investigation will have on our results of operations, capital or liquidity. We do note however it is structurally difficult, if not impossible, for commercial banks, including Shinhan Bank, to manipulate the CD rates in violation of Korean antitrust laws since the CD rates are determined and reported daily by the Korea Financial Investment Association (“KOFIA”) based on the average yields (after excluding the highest and the lowest yields) submitted by 10 securities companies in Korea (and not commercial banks) selected by the KOFIA for the purpose of computing the CD rates. Under Korean antitrust laws and regulations, sanctions that may be imposed for illegal manipulation of the CD rates include corrective orders and/or fines. Based on information available to-date, our management currently believes that the investigation or the result thereof is unlikely to have a material adverse effect on our results of operations, capital or liquidity; however, if Shinhan Bank or any of our other subsidiaries were to be found guilty of wrongdoing in regards to this or other subject matter and/or become subject to any penalty or other regulatory sanctions, there is no assurance that it will not have a material adverse effect on our reputation and, to a lesser extent, our results of operations, capital or liquidity.

Our management believes that these lawsuits will not have a material adverse effect on our financial condition, equity or results of operations. For further details of these and other litigations, see Note 44 of the notes to our consolidated financial statements.

Dividend Policy

For a detailed description on the dividend policy, please see “Item 10.B. Memorandum and Articles of Incorporation — Description of Share Capital — Dividends.”

 

ITEM 8.B.Significant Changes

Not applicable.

ITEM 9.THE OFFER AND LISTING

 

ITEM 9.A.Offer and Listing Details

Market Prices of Common Stock and American Depositary Shares

The principal trading market for our common shares is the KRX KOSPI Market Division of the Korea Exchange, where our common shares were listed on September 10, 2001. Our American depositary shares have been listed on the New York Stock Exchange since September 16, 2003 and are identified by the symbol “SHG.”

The table below sets forth, for the periods indicated, the high and low closing prices and the average daily volume of trading activity on the Korea Exchange for our common stock since 2008,2010, and their high and low closing prices and the average daily volume of trading activity on the New York Stock Exchange for our American depositary shares since 2008.2010.

 

  Korea Exchange   New York Stock Exchange   Korea Exchange   New York Stock Exchange 
  Closing Price per
Common Stock
   Average  Daily
Trading Volume
   Closing Price per ADS   Average  Daily
Trading Volume
   Closing Price per
Common Stock
   Average
Daily
Trading
Volume
   

 

Closing Price per ADS

   Average
Daily
Trading
Volume
 
  High   Low       High           Low             High           Low       (Shares)       High           Low       (ADSs) 
          (Shares)           (ADSs) 

2008

   58,900     25,600     2,206,295     118.35     32.68     79,215  

2009

   49,550     20,500     3,219,298     86.42     26.25     115,649  

2010

   53,600     39,250     1,830,799     93.82     66.31     53,391     53,600     39,250     1,830,799     93.82     66.31     53,391  

2011

   53,800     36,150     1,749,097     101.33     61.77     51,671  

2012 (1)

   47,000     33,350     1,167,012     42.22     31.25     39,369  

First Quarter

   45,700     39,250     1,761,349     81.37     66.37     69,387     47,000     38,650     1,250,825     84.44     67.34     44,454  

Second Quarter

   49,100     41,050     1,649,918     88.35     66.31     54,948     44,650     37,000     1,031,253     79.08     62.79     28,073  

Third Quarter

   49,200     42,300     1,733,324     84.91     72.77     40,880     40,900     33,350     1,372,606     72.84     58.54     31,853  

Fourth Quarter

   53,600     41,950     2,162,985     93.82     73.38     49,150     38,950     33,550     968,017     36.64     31.25     53,217  

2011

   53,800     36,150     1,749,097     101.33     61.77     51,671  

2013

   48,650     35,950     969,961     45.70     30.82     66,410  

First Quarter

   53,800     46,350     1,696,713     95.65     82.76     43,879     42,650     37,650     1,083,492     39.32     33.60     77,668  

Second Quarter

   52,500     46,250     1,970,879     97.40     85.29     58,282     40,700     35,950     951,656     36.26     30.82     96,414  

Third Quarter

   52,900     36,150     1,842,548     101.33     61.77     58,528     44,850     37,300     876,582     42.34     32.58     49,804  

Fourth Quarter

   46,250     37,300     1,487,274     84.00     62.92     45,640     48,650     42,150     969,944     45.70     40.06     42,457  

2012(1)

   47,000     33,350     1,161,923     42.22     29.27     65,487  

2014

   53,400     42,000     852,730     52.44     39.44     51,257  

First Quarter

   47,000     38,650     1,280,826     84.44     67.34     44,454     47,000     42,000     962,596     43.95     39.44     60,675  

Second Quarter

   44,650     37,000     1,031,253     79.08     62.79     28,073     48,000     44,300     752,597     47.00     42.55     43,787  

Third Quarter

   40,900     33,350     1,356,098     72.84     58.54     31,853     53,400     45,050     908,445     52.44     43.98     45,338  

Fourth Quarter

   38,950     33,550     968,017     36.64     31.25     53,217     51,500     44,450     785,826     48.83     40.00     55,554  

October

   38,700     36,750     807,902     34.97     33.07     46,402     51,500     46,650     870,605     48.83     43.83     65,886  

November

   38,000     33,550     920,284     34.84     31.25     51,113     50,400     47,900     715,311     46.69     43.36     36,241  

December

   38,950     34,100     1,213,158     36.64     31.42     62,581     49,450     44,450     768,203     44.39     40.00     61,431  

2013(through April 10)

   42,650     37,650     1,043,760     39.32     33.60     75,990  

2015 (through April 10)

   46,650     39,300     1,092,234     42.83     36.19     75,294  

January

   42,150     38,900     1,023,687     39.01     37.02     75,987     46,650     42,500     826,439     42.83     38.50     73,006  

February

   42,650     39,200     1,015,231     38.86     35.89     68,122     45,700     41,250     994,661     42.00     37.57     56,410  

March

   42,650     37,650     1,214,126     39.32     33.60     88,502     44,000     40,850     1,417,346     39.21     36.54     72,693  

April (through April 10)

   40,600     38,650     740,806     36.26     33.61     63,402     41,400     39,300     1,103,235     37.55     36.19     141,260  

 

Source:

Source: Korea Exchange; New York Stock Exchange

Korea Exchange; New York Stock Exchange

Note:

 

(1)

Effective October 15, 2012, the exchange rate of ADRs per common share was changed from 2:1 to 1:1. As supplemental information, the high price, low price and average daily trading volume of our ADRs was US$84.44, US$58.54 and 34,778 ADRs, respectively, for the period from January to September 2012 (prior to the ratio change) and US$36.64, US$31.25 and 53,217 ADRs, respectively, for the period from October to December 2012.

ITEM 9.B.Plan of Distribution

Not applicable.

 

ITEM 9.C.Markets

The Korea Exchange

Pursuant to the Korea Stock and Futures Exchange Act, as of January 27, 2005, the Korea Stock Exchange, which began its operations in 1956, the KRX KOSDAQ, which began its operation in July 1, 1996, and the Korea Futures Exchange (as an exchange operating futures market and options market), which began its operation in February 1, 1999, were unified to form the Korea Exchange.

The Korea Exchange was established in a form of a limited liability stock company in accordance with the Korean Commercial Code with the minimum paid-in capital of ₩100W100 billion in accordance with the Financial Investment Services and Capital Markets Act. TheHistorically, the Korea Exchange was the only exchange authorized under the Financial Investment Services and Capital Markets Act. On May 28, 2013, however, the Financial Investment Services and Capital Markets Act was amended to implement a license system under which a license may be granted to an exchange upon satisfaction of certain requirements. In addition, the Financial Services Commission has authorized the establishment of alternative trading systems that engage in the trading of listed beneficial certificates, among other things, for a multiple number of parties through electronic means. Notwithstanding the foregoing regulatory developments, the Korea Exchange is presently the only duly licensed exchange in Korea that serves as a spot market and a futures market. Itthere have been no definitive developments regarding newly licensed exchanges or alternative trading systems in Korea. The Korea Exchange operates and supervises threefour market divisions, the KRX KOSPI Market Division, the KRX KOSDAQ Market Division, the KRX Futures Market Division and the KRX FuturesKONEX Market Division. It has its principal office in Busan.

As of December 31, 2012,2014, the aggregate market value of equity securities listed on the KOSPI was approximately ₩1,154.3W1,192 trillion. The average daily trading volume of equity securities for 20122014 was approximately 486.5278 million shares with an average transaction value of ₩4,823.6W3,984 billion.

Even though the Financial Investment Services and Capital Markets Act prescribed that the Korea Exchange be established in a form of a limited liability stock company, the Korea Exchange is expected to play a public role as a public organization. In order to safeguard against a possible conflict, the Financial Investment Services and Capital Markets Act has placed restrictions on the ownership and operation of the Korea Exchange and any newly established exchanges approved by the Financial Services Commission as follows:

Any person’s ownership of shares in the Korea Exchange is limited to 5% or less except for an investment trust company or investment company established under the Financial Investment Services and Capital Markets Act, or the Korean government. However, upon prior approval from the Financial Services Commission, more than 5% ownership in Korea Exchange is permitted if necessary for forming a strategic alliance with a foreign stock or futures exchange;exchange and such amount of ownership is approved by the Financial Services Commission on grounds that such ownership may contribute to the efficiency and soundness of capital markets and the distribution of shares held by shareholders;

The number of outside directors on the board of directors of the Korea Exchange shall be more than half of the total number of directors;

 

Any amendment to the Articles of Incorporation, transfer or consolidation of business, spin off, stock swap in its entirety or transfer of shares in its entirety of the Korea Exchange will receive prior approval from the Financial Services Commission; and

 

In the event the Financial Services Commission determines that the chief executive officer of the Korea Exchange is not appropriate for the position, the Financial Services Commission can request the Korea Exchange upon reasonable cause, within one month from the chief executive officer’s election, to dismiss the chief executive officer. Subsequently, the chief executive officer will be suspended from performing his duties and the Korea Exchange will elect a new chief executive officer within two months from the request.

The Korea Exchange has the power in some circumstances to suspend trading in the shares of a given company or to de-list a security. The Korea Exchange also restricts share price movements. All listed companies are required to file accounting reports annually, semiannually and quarterly and to release immediately all information that may affect trading in a security.

The Government has in the past exerted, and continues to exert, substantial influence over many aspects of the private sector of the Korean economy and its actions may depress or boost the stock market. In the past, the Government has informally both encouraged and restricted the declaration and payment of dividends, induced mergers to reduce what it considers excess capacity in a particular industry and induced private companies to offer publicly their securities.

The Korea Exchange publishes the Korea Composite Stock Price Index (“KOSPI”) every ten seconds, which is an index of all equity securities listed on the Korea Exchange. Historical movements in KOSPI are set out in the following.

 

  Opening(1)   High   Low   Closing   Opening(1)   High   Low   Closing 

2001

   503.31     715.93     463.54     693.70     503.31     715.93     463.54     693.70  

2002

   698.00     943.54     576.49     627.55     698.00     943.54     576.49     627.55  

2003

   633.03     824.26     512.30     810.71     633.03     824.26     512.30     810.71  

2004

   821.26     939.52     713.99     895.92     821.26     939.52     713.99     895.92  

2005

   893.71     1,383.14     866.17     1,379.37     893.71     1,383.14     866.17     1,379.37  

2006

   1,389.27     1,464.70     1,192.09     1,434.46     1,389.27     1,464.70     1,192.09     1,434.46  

2007

   1,435.26     2,085.45     1,345.08     1,897.13     1,435.26     2,085.45     1,345.08     1,897.13  

2008

   1,853.45     1,901.13     892.16     1,124.47     1,853.45     1,901.13     892.16     1,124.47  

2009

   1,157.40     1,723.17     992.69     1,682.77     1,157.40     1,723.17     992.69     1,682.77  

2010

   1,696.14     2,051.00     1,552.79     2,051.00     1,696.14     2,051.00     1,552.79     2,051.00  

2011

   2,070.08     2,228.96     1,652.71     1,825.74     2,070.08     2,228.96     1,652.71     1,825.74  

2012

   1,826.37     2,049.28     1,769.31     1,997.05     1,826.37     2,049.28     1,769.31     1,997.05  

2013 (through April 10)

   2,031.10     2,031.10     1,918.69     1,935.58  

2013

   2,031.10     2,059.58     1,780.63     2,011.34  

2014

   1,967.19     2,082.61     1,886.85     1,915.59  

2015 (through April 10)

   1,926.44     2,087.76     1,882.45     2,087.76  

 

Source: Korea Exchange

Note:

 

(1)

The figures represent the daily closing price of the first trading day of the respective year.

Shares are quoted “ex-dividend” on the first trading day of the relevant company’s accounting period. “Ex-dividend” refers to a share no longer carrying the right to receive the following dividend payment because the settlement date occurs after the record date for determining which shareholders are entitled to receive dividends. “Ex-rights”

“Ex-rights” refers to shares no longer carrying the right to participate in the following rights offering or bonus issuance because the settlement date occurs after the record date for determining which shareholders are entitled to new shares. The calendar year is the accounting period for the majority of listed companies, this may account for the drop in KOSPI between its closing level at the end of one calendar year and its opening level at the beginning of the following calendar year.

With certain exceptions, principally to take account of a share being quoted “ex-dividend” and “ex-rights,” permitted upward and downward movements in share prices of any category of shares on any day are limited under the rules of the Korea Exchange to 15% of the previous day’s closing price of the shares, rounded down as set out below:

 

Previous Day’s Closing Price

  Rounded Down to Won 

Less than 1,000

1

1,000 to less than 5,000

   5  

5,000 to less than 10,000

   10  

10,000 to less than 50,000

   50  

50,000 to less than 100,000

   100  

100,000 to less than 500,000

   500  

500,000 or more

   1,000  

As a consequence, if a particular closing price is the same as the price set by the fluctuation limit, the closing price may not reflect the price at which persons would have been prepared, or would be prepared to continue, if so permitted, to buy and sell shares. Orders are executed on an auction system with priority rules to deal with competing bids and offers.

Due to deregulation of restrictions on brokerage commission rates, the brokerage commission rate on equity securities transactions may be determined by the parties, subject to commission schedules being filed with the Korea Exchange by the financial investment companies with brokerage licenses. In addition, a securities transaction tax of 0.15% of the sales price will generally be imposed on the transfer of shares or certain securities

representing rights to subscribe for shares on the Korea Exchange. A special agricultural and fishery tax of 0.15% of the sales prices will also be imposed on transfer of these shares and securities on the Korea Exchange. See “Item 10.E. Taxation — Korean Taxation.”

The number of companies listed on the KRX KOSPI Market, the corresponding total market capitalization at the end of the periods indicated and the average daily trading volume for those periods are set forth in the following table.

 

      Total Market Capitalization   Average Daily Trading Volume, Value    Total Market Capitalization Average Daily Trading Volume, Value 

Year

  Number of
Listed
Companies
   (Millions of
Won)
   (Thousands of
Dollars)(1)
   Thousands  of
Shares
   (Millions of
Won)
   (Thousands  of
Dollars)(1)
 
  
   Number of
Listed
Companies
 (Millions of
Won)
 (Thousands of
Dollars)(1)
 Thousands of
Shares
 (Millions of
Won)
   (Thousands of
Dollars)(1)
 

2000

   704     188,041,490     148,414,751     306,163     2,602,211     2,053,837   704   188,041,490   148,414,751   306,163   2,602,211     2,053,837  

2001

   689     255,850,070     194,784,979     473,241     1,997,420     1,520,685   689   255,850,070   194,784,979   473,241   1,997,420     1,520,685  

2002

   683     258,680,756     218,056,778     857,245     3,041,598     2,563,937   683   258,680,756   218,056,778   857,245   3,041,598     2,563,937  

2003

   684     355,362,626     298,123,008     542,010     2,216,636     1,859,594   684   355,362,626   298,123,008   542,010   2,216,636     1,859,594  

2004

   683     412,588,139     398,597,371     372,895     2,232,109     2,156,419   683   412,588,139   398,597,371   372,895   2,232,109     2,156,419  

2005

   702     655,074,595     648,588,708     467,629     3,157,662     3,126,398   702   655,074,595   648,588,708   467,629   3,157,662     3,126,398  

2006

   731     704,587,508     757,620,976     279,096     3,435,180     3,693,742   731   704,587,508   757,620,976   279,096   3,435,180     3,693,742  

2007

   746     951,917,907     1,017,223,666     363,846     5,540,151     5,920,229   746   951,917,907   1,017,223,666   363,846   5,540,151     5,920,229  

2008

   765     576,927,703     457,153,489     355,440     5,190,180     4,112,663   765   576,927,703   457,153,489   355,440   5,190,180     4,112,663  

2009

   770     887,935,183     763,060,356     485,657     5,795,552     4,980,495   770   887,935,183   763,060,356   485,657   5,795,552     4,980,495  

2010

   777     1,141,885,458     1,009,981,831     380,859     5,619,768     4,970,607   777   1,141,885,458   1,009,981,831   380,859   5,619,768     4,970,607  

2011

   791     1,041,999,162     899,438,206     353,760     6,863,146     5,924,166   791   1,041,999,162   899,438,206   353,760   6,863,146     5,924,166  

2012

   784     1,154,294,167     1,085,638,395     486,480     4,823,643     4,536,739   784   1,154,294,167   1,085,638,395   486,480   4,823,643     4,536,739  

2013 (through April 10)

   776     1,122,790,871     988,938,099     405,919     4,017,467     3,538,527  

2013

 777   1,185,973,724   1,123,826,139   328,325   3,993,422     3,784,158  

2014

 773   1,192,252,867   1,092,907,569   278,082   3,983,580     3,651,646  

2015 (through April 10)(2)

 765   1,272,317,323   1,163,921,330   376,558   4,783,593     4,376,052  

 

Source: Korea Exchange

Note:Notes:

 

(1)

Converted at the Noon Buying Rate at the end of the periods indicated.

(2)Information presented is as of April 10, 2015, except for the number of listed companies and the total market capitalization which are presented as of March 31, 2015.

The Korean securities markets are principally regulated by the Financial Services Commission and the Financial Investment Services and Capital Markets Act. The law imposes restrictions on insider trading and price manipulation, requires specified information to be made available by listed companies to investors and establishes rules regarding margin trading, proxy solicitation, takeover bids, acquisition of treasury shares and reporting requirements for shareholders holding substantial interests.

Protection of Customer’s Interest in Case of Insolvency of Financial Investment Companies

Under Korean law, the relationship between a customer and a financial investment company in connection with a securities sell or buy order is deemed to be consignment and the securities acquired by a consignment agent (i.e., the securities company) through such sell or buy order are regarded as belonging to the customer in so far as the customer and the consignment agent’s creditors are concerned. Therefore, in the event of a bankruptcy or reorganization procedure involving a financial investment company, the customer of the financial investment company is entitled to the proceeds of the securities sold by the financial investment company. In addition, the Financial Investment Services and Capital Markets Act recognizes the ownership of a customer in securities held by a financial investment company in such customer’s account.

When a customer places a sell order with a financial investment company which is not a member of the Korea Exchange and this financial investment company places a sell order with another financial investment company which is a member of the Korea Exchange, the customer is still entitled to the proceeds of the securities sold received by the non-member company from the member company regardless of the bankruptcy or reorganization of the non-member company. Likewise, when a customer places a buy order with a non-member company and the non-member company places a buy order with a member company, the customer has the legal

right to the securities received by the non-member company from the member company because the purchased securities are regarded as belonging to the customer in so far as the customer and the non-member company’s creditors are concerned.

In addition, under the Financial Investment Services and Capital Markets Act, the Korea Exchange is obliged to indemnify any loss or damage incurred by a counterparty as a result of a breach by its members. If a financial investment company which is a member of the Korea Exchange breaches its obligation in connection with a buy order, the Korea Exchange is obliged to pay the purchase price on behalf of the breaching member. Therefore, the customer can acquire the securities that have been ordered to be purchased by the breaching member.

As the cash deposited with a financial investment company is regarded as belonging to the financial investment company, which is liable to return the same at the request of its customer, the customer cannot take back deposited cash from the financial investment company if a bankruptcy or reorganization procedure is instituted against the financial investment company and, therefore, can suffer from loss or damage as a result. However, the Depositor Protection Act provides that the Korea Deposit Insurance Corporation will, upon the request of the investors, pay each investor up to ₩50W50 million per financial institution in case of the financial investment company’s bankruptcy, liquidation, cancellation of securities business license or other insolvency events. The premiums related to this insurance are paid by financial investment companies. Pursuant to the Financial Investment Services and Capital Markets Act, a financial investment company with a dealing or brokerage license is required to deposit the cash received from its customers with the Korea Securities Finance Corporation, a special entity established pursuant to the Financial Investment Services and Capital Markets Act.

Set-off or attachment of cash deposits by securities companies with the Korea Securities Finance Corporation is prohibited. In addition, in the event of bankruptcy or dissolution of the financial investment company, the cash so deposited shall be withdrawn and paid to the customer prior to payment to other creditors of the financial investment company.

Restrictions Applicable to ADSs

No Korean governmental approval is necessary for the sale and purchase of our ADSs in the secondary market outside Korea or for the withdrawal of shares of our common stock underlying the ADSs and the delivery inside Korea of shares in connection with the withdrawal, provided that a foreigner who intends to acquire the shares must obtain an investment registration card from the Financial Supervisory Service as described below. The acquisition of the shares by a foreigner must be immediately reported to the governor of the Financial Services Commission, either by the foreigner or by his standing proxy in Korea.

Persons who have acquired shares of our common stock as a result of the withdrawal of shares underlying our ADSs may exercise their preemptive rights for new shares, participate in free distributions and receive dividends on shares without any further Korean governmental approval.

Under current Korean laws and regulations, the depositary is required to obtain our prior consent for the number of shares of our common stock to be deposited in any given proposed deposit that exceeds the difference between:

(1) the aggregate number of shares of our common stock deposited by us for the issuance of our ADSs (including deposits in connection with the initial issuance and all subsequent offerings of our ADSs and stock dividends or other distributions related to these ADSs); and

(1)the aggregate number of shares of our common stock deposited by us for the issuance of our ADSs (including deposits in connection with the initial issuance and all subsequent offerings of our ADSs and stock dividends or other distributions related to these ADSs); and

(2) the number of shares of our common stock on deposit with the depositary at the time of such proposed deposit. We have agreed to grant such consent to the extent that the total number of shares on deposit with the depositary would not exceed 40,432,628 at any time.

(2)the number of shares of our common stock on deposit with the depositary at the time of such proposed deposit. We have agreed to grant such consent to the extent that the total number of shares on deposit with the depositary would not exceed 40,432,628 at any time.

Reporting Requirements for Holders of Substantial Interests

Under the Financial Investment Services and Capital Markets Act, any person whose direct or beneficial ownership of our common stock with voting rights, whether in the form of shares of common stock or ADSs, certificates representing the rights to subscribe for shares and equity-related debt securities including convertible

bonds and bonds with warrants (which we refer to collectively as “Equity Securities”), together with the Equity Securities beneficially owned by certain related persons or by any person acting in concert with the person, accounts for 5% or more of the total outstanding shares (including Equity Securities of us held by such persons) is required to report the status of the holdings and the purpose of the holdings (for example, whether intending to seek management control) to the Financial Services Commission and the Korea Exchange within five business days after reaching the 5% ownership level. In addition, any change in the ownership interest subsequent to the report that equals or exceeds 1% of the total outstanding Equity Securities or change in the purpose of the holdings is required to be reported to the Financial Services Commission and the Korea Exchange within five business days from the date of the change (within ten days of the end of the month in which the change occurred, in the case of a person with no intent to seek management control and within ten days of the end of the quarter in which the change occurred, in the case of an institutional investor prescribed by the Financial Services Commission).

Violation of these reporting requirements may subject a person to criminal sanctions such as administrative sanctions, fines, or imprisonment and/or a loss of voting rights with respect to the portion of ownership of Equity Securities exceeding 5% of the total outstanding shares. In addition, the Financial Services Commission may order the disposal of the unreported Equity Securities. Any persons who reports management control as the purpose for its holdings is prohibited from acquiring additional shares or from exercising voting rights during the following five days following the reporting date.

In addition to the reporting requirements described above, any person whose direct or beneficial ownership of our stock accounts for 10% or more of the total issued and outstanding shares (which we refer to as a “major stockholder”) must report the status of his/her shareholding to the Korea Securities Futures Commission and the Korea Exchange within five days after he/she becomes a major stockholder. In addition, any change in the ownership interest subsequent to the report must be reported to the Korea Securities Futures Commission and the Korea Exchange within five days after the change occurred. Violation of these reporting requirements may subject a person to criminal sanctions such as fines or imprisonment. Any single stockholder or persons who have a special relationship with such stockholder that jointly acquire more than 10% (4% in case of non-financial business group companies) of the voting stock of a Korean financial holding company who controls national banks will be subject to reporting or approval requirements pursuant to the Financial Holding Company Act. See “Item 4.B. Business Overview — Supervision and Regulation — Principal Regulations Applicable to Financial Holding Companies — Restrictions on Financial Holding Company Ownership.”

Restrictions Applicable to Shares

Under the Foreign Exchange Transaction Laws and Financial Services Commission regulations, as amended (collectively, the “Investment Rules”), foreigners may invest, with limited exceptions and subject to procedural requirements, in all shares of Korean companies, whether listed on the Stock Market Division of the Korea Exchange or on the KOSDAQ Market Division of the Korea Exchange, unless prohibited by specific laws. Foreign investors may trade shares listed on the Stock Market Division of the Korea Exchange or on the KOSDAQ Market Division of the Korea Exchange only through the Stock Market Division of the Korea Exchange or the KOSDAQ Market Division of the Korea Exchange, except in limited circumstances, including:

 

odd-lot trading of shares;

 

acquisition of shares (which we refer to as “Converted Shares”) by exercise of warrants, conversion rights or exchange rights under bonds with warrants, convertible bonds or exchangeable bonds or withdrawal rights under depositary receipts issued outside of Korea by a Korean company;

 

acquisition of shares as a result of inheritance, donation, bequest or exercise of stockholders’ rights, including preemptive rights or rights to participate in free distributions and receive dividends;

 

over-the-counter transactions between foreigners of a class of shares for which the ceiling on aggregate acquisition by foreigners, as explained below, has been reached or exceeded subject to certain exceptions; and

 

sale and purchase of shares at fair value between foreigners who are part of an investor group comprised of foreign companies investing under the control of a common investment manager pursuant to applicable laws or contract.

For over-the-counter transactions of shares between foreigners outside the Stock Market Division of the Korea Exchange or the KOSDAQ Market Division of the Korea Exchange for shares with respect to which the limit on aggregate foreign ownership has been reached or exceeded, a securities company licensed in Korea must act as an intermediary. Odd-lot trading of shares outside the Stock Market Division of the Korea Exchange or the KOSDAQ Market Division of the Korea Exchange must involve a licensed securities company in Korea as the other party. Foreign investors are prohibited from engaging in margin transactions with respect to shares that are subject to a foreign ownership limit.

The Investment Rules require a foreign investor who wishes to invest in shares on the Stock Market Division of the Korea Exchange or the KOSDAQ Market Division of the Korea Exchange (including Converted Shares and shares being issued for initial listing on the Stock Market Division of the Korea Exchange or on KOSDAQ Market Division of the Korea Exchange) to register its identity with the Financial Supervisory Service prior to making any such investment. The registration requirement does not, however, apply to foreign investors who acquire Converted Shares with the intention of selling such Converted Shares within three months from the date of acquisition. Upon registration, the Financial Supervisory Service will issue to the foreign investor an investment registration card, which must be presented each time the foreign investor opens a brokerage account

with a securities company. Foreigners eligible to obtain an investment registration card include foreign nationals who have not been residing in Korea for a consecutive period of six months or more, foreign governments, foreign municipal authorities, foreign public institutions, international financial institutions or similar international organizations, corporations incorporated under foreign laws and any person in any additional category designated by decree of the Ministry of Strategy and Finance under the Korean Securities and Exchange Act. All Korean offices of a foreign corporation as a group are treated as a separate foreigner from the offices of the corporation outside Korea for the purpose of investment registration. However, a foreign corporation or depositary issuing depositary receipts may obtain one or more investment registration cards in its name in certain circumstances as described in the relevant regulations.

Upon a foreign investor’s purchase of shares through the Stock Market Division of the Korea Exchange or the KOSDAQ Market Division of the Korea Exchange, no separate report by the investor is required because the investment registration card system is designed to control and oversee foreign investment through a computer system. However, a foreign investor’s acquisition or sale of shares outside the Stock Market Division of the Korea Exchange or the KOSDAQ Market Division of the Korea Exchange (as discussed above) must be reported by the foreign investor or his standing proxy to the governor of the Financial Supervisory Service at the time of each such acquisition or sale. A foreign investor must ensure that any acquisition or sale by it of shares outside the Stock Market Division of the Korea Exchange or the KOSDAQ Market Division of the Korea Exchange in the case of trades in connection with a tender offer, odd-lot trading of shares, trades of a class of shares for which the aggregate foreign ownership limit has been reached or exceeded, is reported to the governor of the Financial Supervisory Service by himself or his standing proxy, or, in the case of sale and purchase of shares at fair value between foreigners, who are part of an investor group comprised of foreign companies investing under the control of a common investment manager pursuant to applicable laws or contract. A foreign investor may appoint a standing proxy from among the Korea Securities Depository, foreign exchange banks (including domestic branches of foreign banks), securities companies (including domestic branches of foreign securities companies), asset management companies, futures trading companies and internationally recognized custodians which will act as a standing proxy to exercise stockholders’ rights or perform any matters related to the foregoing activities if the foreign investor does not perform these activities himself. Generally, a foreign investor may not permit any person, other than its standing proxy, to exercise rights relating to his shares or perform any tasks related thereto on his behalf. However, a foreign investor may be exempted from complying with these standing proxy rules with the approval of the governor of the Financial Supervisory Service in cases deemed inevitable by reason of conflict between laws of Korea and the home country of the foreign investor.

Certificates evidencing shares of Korean companies must be kept in custody with an eligible custodian in Korea. Only foreign exchange banks (including domestic branches of foreign banks), securities companies (including domestic branches of foreign securities companies), the Korea Securities Depository, asset management companies, futures trading companies and internationally recognized custodians are eligible to act as a custodian of shares for a non-resident or foreign investor. A foreign investor must ensure that his custodian deposits his shares with the Korea Securities Depository. However, a foreign investor may be exempted from

complying with this deposit requirement with the approval of the governor of the Financial Supervisory Service in circumstances where compliance with that requirement is made impracticable, including cases where compliance would contravene the laws of the home country of such foreign investor.

Under the Investment Rules, with certain exceptions, foreign investors may acquire shares of a Korean company without being subject to any foreign investment ceiling. As one such exception, designated public corporations are subject to a 40% ceiling on the acquisition of shares by foreigners in the aggregate. Designated public corporations may set a ceiling on the acquisition of shares by a single person in their articles of incorporation. Currently, Korea Electric Power Corporation is the only designated public corporation that has set such a ceiling. Furthermore, an investment by a foreign investor in 10% or more of the issued and outstanding shares with voting rights of a Korean company is defined as a foreign direct investment under the Foreign Investment Promotion Act of Korea. Generally, a foreign direct investment must be reported to the Ministry of Commerce, Industry and Energy of Korea. The acquisition of shares of a Korean company by a foreign investor

may also be subject to certain foreign or other shareholding restrictions in the event that the restrictions are prescribed in a specific law that regulates the business of the Korean company. For a description of such restrictions applicable to Korean banks, see “Item 4.B. Business Overview — Supervision and Regulation — Principal Regulations Applicable to Banks — Restrictions on Bank Ownership.”

 

ITEM 9.D.Selling Shareholders

Not applicable.

 

ITEM 9.E.Dilution

Not applicable.

 

ITEM 9.F.Expenses of the Issue

Not applicable.

 

ITEM 10.ADDITIONAL INFORMATION

 

ITEM 10.A.Share Capital

Not applicable.

 

ITEM 10.B.Memorandum and Articles of Incorporation

We are a financial holding company established under the Financial Holding Company Act. As set forth in our Articles of Incorporation, our objects and purposes as a financial holding company are, among others, to operate and manage financial companies or companies engaged in similar lines of business, to provide financial support to, or investments in, our subsidiaries and to develop and jointly sell products with our subsidiaries. We are registered with the commercial registry office of Seoul Central District Court.

Our articles of incorporation, which was last amended on March 29, 201225, 2015 to reflectprovide for, among other things, (i) electronic registration of corporate bonds in accordance with an amendment to the Korean Commercial Code, (ii) amendments to the laws and enforcement decrees of the Act on External Audit of Stock Companies as well as the establishment of a corporate governanceeligibility requirements for outside directors and chief executive officer recommendation committee, each in accordance with the establishment of the Financial Corporate Governance Code, and (iii) the issuance of write-down contingent capital securities in accordance with the amendments to the Financial Investment Services and Capital Markets Act and the Korean Commercial Code, is annexed to this annual report as Exhibit 1.1.

Description of Share Capital

This section provides information relating to our capital stock, including brief summaries of material provisions of our Articles of Incorporation, the Korean Commercial Code, the Financial Investment Services and Capital Markets Act, the Financial Holding Companies Act and certain related laws of Korea, all as currently in effect. The following summaries are intended to provide only summaries and are subject to the full text of the Articles of Incorporation and the applicable provisions of the Financial Investment Services and Capital Markets Act, the Korean Commercial Code, and certain other related laws of Korea.

General

As of December 31, 20122014 and as of the date hereof, our authorized share capital is 1,000,000,000 shares. Our Articles of Incorporation provide that we are authorized to issue shares of preferred stock up to one-half of all of the issued and outstanding shares. Furthermore, through an amendment of the Articles of Incorporation, we

have created new classes of shares in addition to the common shares and the preferred shares. See “— Description of Preferred Stock — Redeemable Preferred Stock (Series 10)” and “— Description of Preferred Stock — Redeemable Convertible Preferred Stock (Series 11).” As of December 31, 20122014 and as of the date hereof, the number of our issued and outstanding common shares was 474,199,587.

On January 25, 2007, we issued 28,990,000 Series 10 redeemable preferred shares and 14,721,000 Series 11 redeemable convertible preferred shares as part of our funding for the acquisition of LG Card, all of which were redeemed as of January 25, 2012.

On April 20, 2011, as part of funding for partial redemption of the Series 10 redeemable preferred stock and the Series 11 redeemable convertible preferred stock, we issued 11,100,000 shares of the Series 12 non-voting redeemable preferred stock. See “— Description of Preferred Stock — Redeemable Preferred Stock (Series 12).. Other than as described above, there are no other preferred shares authorized, issued or outstanding as of the date hereof.

All of the issued and outstanding shares are fully-paid and non-assessable, and are in registered form. As of the date hereof, our authorized but unissued share capital consists of 373,684,849 shares. We may issue the unissued shares without further shareholder approval but subject to a board resolution as provided in the Articles of Incorporation. See “— Distribution of Free Shares.” Share certificates are issued in denominations of one, five, ten, 50, 100, 500, 1,000 and 10,000 shares. The par value of our common shares per share is ₩5,000.W5,000.

Dividends

Dividends are distributed to shareholders in proportion to the number of shares of the relevant class of capital stock owned by each shareholder following approval by the shareholders at an annual general meeting of shareholders. We pay full annual dividends on newly issued shares (such as the common shares representing the American depositary shares (“ADSs”)) for the year in which the new shares are issued. We declare our dividend annually at the annual general meeting of shareholders which is held within three months after the end of the fiscal year. Once declared, the annual dividend must be paid to the stockholders of record as of the end of the preceding fiscal year within one month after the annual general meeting unless otherwise resolved thereby. Annual dividends may be distributed either in (i) cash or (ii) shares provided that shares must be distributed at par value and, if the market price of the shares is less than their par value, dividends in shares may not exceed one-half of the total annual dividends (including dividends in shares). In addition to the annual dividend, we may also distribute cash dividends to the stockholders of record as of the end of March, June and September of each year upon a resolution by the board of directors. Under the Korean Commercial Code we do not have an obligation to pay any annual dividend unclaimed for five years from the scheduled payment date.

In addition, under the Korean Commercial Code and our Articles of Incorporation, we may pay interim dividends once during each fiscal year (in addition to the annual dividends). Interim dividends may be paid upon the resolution of the board of directors and are not subject to shareholder approval. The interim dividends, if any, will be paid to the shareholders of record at 12:00 a.m. midnight, July 1 of the relevant fiscal year in cash. Under the Korean Commercial Code, an interim dividend may not be more than the net assets on the balance sheet of the immediately preceding fiscal period, after deducting (i) the capital of the immediately preceding fiscal period, (ii) the sum of the capital reserve and legal reserve accumulated up to the immediately preceding fiscal period, (iii) the amount of earnings for dividend payment approved at the general shareholders’ meeting of the immediately preceding fiscal period, (iv) other special reserves accumulated up to the immediately preceding fiscal period, either pursuant to the provisions of our Articles of Incorporation or to the resolution of the general meeting of shareholders, and (v) amount of legal reserve that should be set aside for the current fiscal period following the interim dividend payment.

Under the Financial Holding Companies Act and the regulations thereunder, a financial holding company may not pay an annual dividend unless it has set aside as its legal reserve an amount equal to at least one-tenth of its net income after tax and shall set aside such amount as its legal reserve until its legal reserve reaches at least the aggregate amount of its stated capital.

Other than as set forth above and the dividend rights granted to preferred shareholders as further described in “— Description of Preferred Shares,” our articles of incorporation do not provide special rights to our common or preferred shareholders to share in our profits. For information regarding Korean taxes on dividends, see “—Taxation — Korean Taxation.”

Distribution of Free Shares

In addition to permitting dividends in the form of shares to be paid out of retained or current earnings, the Korean Commercial Code permits a company to distribute to its shareholders, in the form of free shares, an amount transferred from the capital surplus or legal reserve to stated capital. These free shares must be distributed to all of the shareholders pro rata. Our Articles of Incorporation require the same types of preferred shares to be distributed to the holders of preferred shares in case of distribution of free shares. For information regarding the treatment under Korean tax laws of free share distributions, see “Item 10.E. Taxation — Korean Taxation — Taxation of Dividends on Shares of Common Stock or American Depositary Shares.”

Preemptive Rights and Issuance of Additional Shares

Unless otherwise provided in the Korean Commercial Code, a company may issue authorized but unissued shares at such times and upon such terms as the board of directors of the company may determine. The company must offer the new shares on uniform terms to all shareholders who have preemptive rights and who are listed on the shareholders’ register as of the record date. Our shareholders are entitled to subscribe for any newly issued shares in proportion to their existing shareholdings. However, as provided in the Articles of Incorporation, we may issue new shares by resolution of board of directors to persons other than existing shareholders if those shares are (1) publicly offered (where the number of such shares so offered may not exceed 50% of our total number of issued and outstanding shares); (2) preferentially allocated to the members of the ESOA pursuant to relevant provisions of the Financial Investment Services and Capital Markets Act; (3) issued for the purpose of issuing depositary receipts pursuant to relevant provisions of the Financial Investment Services and Capital Markets Act (where the number of such shares so issued may not exceed 50% of our total number of issued and outstanding shares); (4) issued to directors or employees as a result of exercise of stock options we granted to them pursuant to the Korean Commercial Code; (5) issued to a financial investment company, a private equity fund or a special purpose company under the Financial Investment Services and Capital Markets Act; or (6) issued to any specified foreign investors, foreign or domestic financial institutions or alliance companies for operational needs such as introduction of advanced financial technology, improvement of its or subsidiaries’ financial structure and funding or strategic alliance (where such number of shares so issued may not exceed 50% of our total number of issued and outstanding shares). Under the Korean Commercial Code, a company may vary, without stockholders’ approval, the terms of such preemptive rights for different classes of shares. Public notice of the preemptive rights to new shares and the transferability thereof must be given not less than two weeks (excluding the period during which the shareholders’ register is closed) prior to the record date. We will notify the shareholders who are entitled to subscribe for newly issued shares of the deadline for subscription at least two weeks prior to the deadline. If a shareholder fails to subscribe on or before such deadline, the shareholder’s preemptive rights will lapse. Our board of directors may determine how to distribute shares in respect of which preemptive rights have not been exercised or where fractions of shares occur. Under the amended Korean Commercial Code,Financial Investment Services and Capital Markets Act, if an enterprisea listed company intends to issue new shares by way of allotment to shareholders, it must issue a certificate of preemptive right to the newly issued shares. Furthermore, the company must list the newly issued shares on the Korea Exchange for a certain period of time or designate a securities company to broker and/or deal in such newly issued shares in order to ensure that they are properly distributed. In the event certain shareholder forfeit their right to subscribe to newly issued shares, the company may allot the forfeited shares to a third party under certain conditions, including in relation to the purchase price of such shares, although in principle, the company must withdraw the forfeited shares. Under the Korean Commercial Code, when a company issues new shares by way of allotment itto a third party, such company must also notify its stockholders or make public notice of the conditions and other details of such new shares not less than two weeks prior to theirthe relevant subscription payment date. Under the Financial Investment Services and Capital Markets Act, however, a listed company may substitute such notification or public notice by disclosing the material fact in a report publicly filed with the listing authorities.

Under the Financial Investment Services and Capital Markets Act, members of a company’s employee stock ownership association, whether or not they are shareholders, have a preemptive right, subject to certain exceptions, to subscribe for up to 20% of the shares publicly offered pursuant to the Financial Investment Services and Capital Markets Act. However, this right is exercisable only to the extent that the total number of

shares so acquired and held by such members does not exceed 20% of the total number of shares to be newly issued and shares then outstanding. As of December 31, 2012,2014, the ESOAemployee stock ownership association owned 18,787,06719,344,136 shares of our common stock.

General Meeting of Shareholders

There are two types of general meetings of shareholders: annual general meetings and extraordinary general meetings. We are required to convene our annual general meeting within three months after the end of each fiscal year. Subject to a board resolution or court approval, an extraordinary general meeting of shareholders may be held when necessary or at the request of our audit committee. In addition, under the Korean Commercial Code, an extraordinary general meeting of shareholders may be held at the request of the shareholders holding shares for at least 6 months of an aggregate of 1.5% or more of the outstanding shares with voting rights of the listed company, subject to a board resolution or court approval. Furthermore, under the Financial Holding Companies Act of Korea, an extraordinary general meeting of shareholders may be held at the request of the shareholders holding shares for at least 6 months of an aggregate of 1.5% (0.75% in the case of a financial holding company (i) whose total assets at the end of the latest fiscal year is ₩5W5 trillion or more and (ii) who is in control of two or more subsidiaries, each with total assets of ₩2W2 trillion or more) or more of the outstanding shares of the company, subject to a board resolution or court approval. Holders of non-voting shares may be entitled to request a general meeting of shareholders only to the extent the non-voting shares have become enfranchised as described under “— Voting Rights” below (hereinafter referred to as “enfranchised non-voting shares”). Meeting agendas are determined by the board of directors or proposed by holders of an aggregate of 3% or more of the outstanding shares with voting rights by way of a written proposal to the board of directors at least six weeks prior to the meeting. In addition, under the Korean Commercial Code, the meeting agenda may be proposed by the shareholders holding shares for at least 6 months of an aggregate of 1% (0.5% in the case of a listed company whose capital at the end of the latest operating year is ₩100W100 billion or more) or more of the outstanding shares of the listed company. Furthermore, under the Financial Holding Companies Act, the meeting agenda may be proposed by the shareholders holding shares for at least 6 months of an aggregate of 0.5% (0.25% in the case of a financial holding company (i) whose total assets at the end of the latest fiscal year is ₩5W5 trillion or more and (ii) who is in control of two or more subsidiaries, each with total assets of ₩2W2 trillion or more) or more of the outstanding shares of the company. Written notices stating the date, place and agenda of the meeting must be given to the shareholders at least two weeks prior to the date of the general meeting of shareholders; provided, that, notice may be given to holders of 1% or less of the total number of issued and outstanding shares which are entitled to vote, by placing at least two public notices at least two weeks in advance of the meeting in at least two daily newspapers or by using an electronic method defined under the Korean Commercial Code and related regulations at least two weeks in advance of the meeting. Currently, we useThe Korea Economic DailyandMaeil Business Newspaperfor the publication of such notices. Shareholders who are not on the shareholders’ register as of the record date are not entitled to receive notice of the general meeting of shareholders, and they are not entitled to attend or vote at such meeting. Holders of enfranchised non-voting shares who are on the shareholders’ register as of the record date are entitled to receive notice of the general meeting of shareholders and they are entitled to attend and vote at such meeting. Otherwise, holders of non-voting shares are not entitled to receive notice of or vote at general meetings of shareholders.

The general meeting of shareholders is held at our executive office (which is our registered executive office) or, if necessary, may be held anywhere in the vicinity of our executive office.

Voting Rights

Holders of common shares are entitled to one vote for each share. However, voting rights with respect to common shares that we hold and common shares that are held by a corporate shareholder, more than one-tenth of the outstanding capital stock of which is directly or indirectly owned by us, may not be exercised. Unless stated otherwise in a company’s Articles of Incorporation, the Korean Commercial Code permits holders of an aggregate of 3% (1%, in case of a company whose total assets as at the end of the latest fiscal year is ₩2W2 trillion or more) or more of the outstanding shares with voting rights to request cumulative voting when electing two or

more directors. Our Articles of Incorporation currently do not prohibit cumulative voting. In addition, under the

Korean Commercial Code, in case of appointment of an audit committee member who is an outside director, any shareholder holding more than 3% of the outstanding shares with voting rights shall not exercise its voting rights with respect to any portion of its shares exceeding the 3% limit; and in case of appointment of an audit committee member who is a non-outside director, the largest shareholder (together with certain related persons) holding more than 3% of the outstanding shares with voting rights shall not exercise its voting rights with respect to any portion of its shares exceeding the 3% limit.

The Korean Commercial Code and our Articles of Incorporation provide that an ordinary resolution may be adopted if approval is obtained from the holders of at least a majority of those common shares present or represented at such meeting and such majority also represents at least one-fourth of the total of our issued and outstanding common shares. Holders of non-voting shares (other than enfranchised non-voting shares) are not entitled to vote on any resolution or to receive notice of any general meeting of shareholders unless the agenda of the meeting includes consideration of a resolution on which such holders are entitled to vote. IfThe Korean Commercial Code provides that a company’s articles of incorporation may prescribe conditions for enfranchisement of non-voting shares. For example, if our general shareholders’ meeting resolves not to pay to holders of preferred shares the annual dividend as determined by the board of directors at the time of issuance of such shares, the holders of preferred shares will be entitled to exercise voting rights from the general shareholders’ meeting immediately following the meeting adopting such resolution until the end of the meeting to declare to pay such dividend with respect to the preferred shares. Holders of such enfranchised preferred shares have the same rights as holders of common shares to request, receive notice of, attend and vote at a general meeting of shareholders.

The Korean Commercial Code provides that to amend the Articles of Incorporation (which is also required for any change to the authorized share capital of the company) and in certain other instances, including removal of a director of a company, dissolution, merger or consolidation of a company, transfer of the whole or a significant part of the business of a company, acquisition of all of the business of any other company or issuance of new shares at a price lower than their par value, a special resolution must be adopted by the approval of the holders of at least two-thirds of those shares present or represented at such meeting and such special majority must also represent at least one-third of the total issued and outstanding shares with voting rights of the company.

In addition, in the case of amendments to the Articles of Incorporation or any merger or consolidation of a company or in certain other cases which affect the rights or interest of the shareholders of the preferred shares, a resolution must be adopted by a separate meeting of shareholders of the preferred shares. Such a resolution may be adopted if the approval is obtained from shareholders of at least two-thirds of the preferred shares present or represented at such meeting and such preferred shares also represent at least one-third of the total issued and outstanding preferred shares of the company.

A shareholder may exercise his voting rights by proxy given to another shareholder. If a particular shareholder intends to obtain proxy from another shareholder, a reference document specified by the Financial Supervisory Service must be sent to the shareholder giving proxy, with a copy furnished to the company’s executive office or the branch office, transfer agent and the Financial Services Commission. The proxy must present the power of attorney prior to the start of the general meeting of shareholders.

Rights of Dissenting Shareholders

Pursuant to the Financial Investment Services and Capital Markets Act, in certain limited circumstances (including, without limitation, if we transfer all or any significant part of our business or if we merge or consolidate with another company), dissenting holders of shares have the right to require us to purchase their shares. Pursuant to the Financial Holding Companies Act, the Financial Investment Services and Capital Markets Act and the Korean Commercial Code, if a financial holding company acquires a new direct or indirect subsidiary through the exchange or transfer of shares except in limited circumstances, the dissenting holders of

such shares have the right to require us to purchase their shares. To exercise such a right, shareholders must submit to us a written notice of their intention to dissent prior to the general meeting of shareholders. Within 20 days (or 10 days under certain circumstances according to the Financial Holding Companies Act) after the date on which the relevant resolution is passed at such meeting, such dissenting shareholders must request in writing that we purchase their shares. We are obligated to purchase the shares of dissenting shareholders within one month after the end of such request period at a price to be determined by negotiation between the shareholder

and us. If we cannot agree on a price with the shareholder through such negotiations, the purchase price will be the arithmetic mean of (1) the weighted average of the daily closing share prices on the KRX KOSPI Market of the Korea Exchange for two months prior to the date of the adoption of the relevant board of directors’ resolution, (2) the weighted average of the daily closing share prices on the KRX KOSPI Market of the Korea Exchange for one month prior to the date of the adoption of the relevant board of directors’ resolution and (3) the weighted average of the daily closing share prices on the KRX KOSPI Market of the Korea Exchange for one week prior to the date of the adoption of the relevant board of directors’ resolution. If we or the dissenting shareholder who requested purchase of their shares do not accept such purchase price, we or the shareholder may request to the court to adjust such purchase price.

Register of Shareholders and Record Dates

We maintain the register of our shareholders at our transfer agent’s office in Seoul, Korea. The Korea Securities Depository as our transfer agent, registers transfers of shares on the register of shareholders upon presentation of the share certificates.

The record date for annual dividends is December 31. For the purpose of determining the holders of shares entitled to annual dividends, the register of shareholders may be closed for the period from January 1 of each year up to January 15 of such year. Further, the Korean Commercial Code and the Articles of Incorporation permit us upon at least two weeks’ public notice to set a record date and/or close the register of shareholders for not more than three months for the purpose of determining the shareholders entitled to certain rights pertaining to the shares. The trading of shares and the delivery of certificates in respect thereof may continue while the register of shareholders is closed.

Other Shareholder Rights

Our articles of incorporation do not have sinking fund provisions or provisions creating liability to further capital calls. Other than to amend our articles of incorporation in accordance with the Korean Commercial Code, no particular action is necessary to change the rights of holders of our capital stock. In addition, our articles of incorporation do not have specific provisions for governing changes in capital or which would have an effect of delaying, deferring or preventing a change in control of us and that would operate only with respect to a merger, acquisition or corporate restructuring involving us or any of our subsidiaries.

Directors

Under the Korean Commercial Code and our articles of incorporation, any director wishing to enter into a transaction with us or our subsidiaries in his or her personal capacity is required to obtain the prior approval of the Board of Directors, and any director having an interest in the transaction may not vote at the meeting of the Board of Directors to approve the transaction.

Neither our articles of incorporation nor applicable Korean laws have provisions relating to (i) the directors’ power, in the absence of an independent quorum, to vote compensation to themselves or any members of their body (ii) borrowing powers exercisable by the directors and how such borrowing powers can be varied; (iii) retirement or non-retirement of directors under an age limit requirement; or (iv) the number of shares required for a director’s qualification.

Description of Preferred Stock

Redeemable Preferred Stock (Series 10)

On January 25, 2007, as part of funding our acquisition of LG Card, we issued 28,990,000 Series 10 non-voting redeemable preferred shares. These shares are currently entitled to dividends at the following rate: (i) for each year until and including 2011, 7.00% of the subscription price per share; (ii) for 2012, 7.00% of the subscription price per share multiplied by the number of days elapsed from January 1, 2012 to January 25, 2012 and divided by 365, plus ‘R’% of the subscription price, multiplied by the number of days from January 26, 2012 through December 31, 2012 and divided by 365, where R% means the sum of (A) the five-year treasury rate effective on January 25, 2011, (B) 100 basis points and (C) a spread equal to 7.00% less the five-year treasury

rate effective on January 25, 2007; and (iv) for 2013 and each year thereafter, R% of the subscription price. The dividend right held by holders of these shares rank senior to the dividend right held by holders of our common shares. If in any fiscal year we do not pay any dividend as provided above, the holders of these shares are entitled to receive such accumulated unpaid dividend prior to the holders of our common shares from the dividends payable in respect of the next fiscal year. If dividends are not paid to the holders of these shares, voting rights attach to such shares. See “— Voting Rights.” We may redeem these shares at any time during the period commencing on the fifth anniversary of the issuance date until the 20th anniversary of the issuance date to the extent that distributable profits are available for such redemption. None of these shares may be redeemed except during the redemption period. There is no maturity date for these shares.

On January 25, 2012, we redeemed all of the Series 10 preferred shares.

Redeemable Convertible Preferred Stock (Series 11)

On January 25, 2007, as part of funding our acquisition of LG Card, we issued 14,721,000 Series 11 non-voting redeemable convertible preferred shares. These shares are currently entitled to dividends at the following rate: (i) for each year until and including 2011, 3.25% of the subscription price per share; (iii) for 2012, 3.25% of the subscription price per share multiplied by the number of days elapsed from January 1, 2012 to January 25, 2012 and divided by 365, plus ‘R’% of the subscription price, multiplied by the number of days from January 26, 2012 through December 31, 2012 and divided by 365, where R% means the sum of (A) the five-year treasury rate effective on January 25, 2011, (B) 100 basis points and (C) a spread equal to 7.00% less the five-year treasury rate effective on January 25, 2007; and (iv) for 2013 and each year thereafter, R% of the subscription price per share. If in any fiscal year we do not pay any dividend as provided above, the holders of these shares are entitled to receive such accumulated unpaid dividend prior to the holders of our common shares from the dividends payable in respect of the next fiscal year. If dividends are not paid to the holders of these shares, voting rights attach to such shares. See “— Voting Rights.” We may redeem these shares at any time during the period commencing on the fifth anniversary of the issuance date until the 20th anniversary of the issuance date to the extent that distributable profits are available for such redemption. None of these shares may be redeemed except during the redemption period. There is no maturity date for these shares.

The holders of these shares may, at their option, convert all or part of any outstanding such shares into our common shares at any time from the day after the first anniversary of the issuance date until the fifth anniversary of the issuance date, at a conversion rate of one-to-one. None of these shares may be converted except during the conversion period.

On January 25, 2012, we redeemed all of the Series 11 preferred shares.

Redeemable Preferred Stock (Series 12)

On April 20, 2011, as part of funding for preferred stocks due to be redeemed in January 2012, we issued 11,100,000 Series 12 non-voting redeemable preferred shares for the subscription price of ₩100,000W100,000 per share, or ₩1,110W1,110 billion in the aggregate. These shares are currently entitled to dividends at the following rate: (i) for the period from the issue date until December 31, 2011, 5.58% of the subscription price per share multiplied by a fraction of the number of days from the issue date to and including December 31, 2001 over 365; (ii) for 2012 to and including 2015, 5.58% of the subscription price per share; (iii) for 2016, (x) 5.58% of the subscription price per share, multiplied by a fraction of the number of days from January 1, 2016 to April 19, 2016 over 365, plus (y) ‘R’% of the subscription price, multiplied by a fraction of the number of days from April 20, 2016 to December 31, 2016 over 365, where R% means the sum of (A) the five trading-day average of a designated five-year treasury rate quotes immediately preceding April 20, 2016 and (B) 250 basis points; and (iv) for 2017 and each year thereafter, R% of the subscription price per share.

If in any fiscal year we do not pay any dividend as provided above, the holders of these shares are entitled to receive such accumulated unpaid dividend prior to the holders of our common shares from the dividends payable in respect of the next fiscal year. If dividends are not paid to the holders of these shares, voting rights attach to such shares. See “— Voting Rights.” We may redeem these shares at any time during the period commencing on

the fifth anniversary of the issuance date until the 20th anniversary of the issuance date to the extent that distributable profits are available for such redemption. None of these shares may be redeemed except during the redemption period. There is no maturity date for these shares.

Other than as set forth above, there are currently no other outstanding preferred stocks.

Annual Report

Under the Financial Investment Services and Capital Markets Act, we must file with the Financial Services Commission and the Korea Exchange an annual business report (containing audit report and audited annual nonconsolidated and consolidated financial statements) within 90 days after the end of our fiscal year as well as a semiannual business report within 45 days after the end of the first six months of our fiscal year and quarterly business reports within 45 days after the end of the first three months and nine months of our fiscal year, respectively (in each case, containing review report and reviewed interim nonconsolidated and consolidated financial statements). Copies of such reports are available for public inspection at the websites of the Financial Services Commission and the Korea Exchange.

Transfer of Shares

Under the Korean Commercial Code, the transfer of shares is effected by the delivery of share certificates. In order to exercise shareholders’ rights, the transferee must have his name and address registered on the register of shareholders. For this purpose, shareholders are required to file with us their name, address and seal. Nonresident shareholders must notify us of the name of their proxy in Korea to which our notice can be sent. Under the Financial Services Commission regulations, nonresident shareholders may appoint a standing proxy and may not allow any person other than the standing proxy to exercise rights regarding the acquired share or perform any task related thereto on his behalf, subject to certain exceptions. Under current Korean regulations, the Korea Securities Depository, foreign exchange banks (including domestic branches of foreign banks), financial investment companies with a dealing, brokerage or collective investment license and internationally

recognized custodians are authorized to act as standing proxy and provide related services. Certain foreign exchange controls and securities regulations apply to the transfer of shares by nonresidents or non-Koreans. See “Item 10.D. Exchange Controls.” As to the ceiling on the aggregate shareholdings of a single shareholder and persons who have a special relationship with such shareholder, please see “Item 4.B. Business Overview — Supervision and Regulation — Principal Regulations Applicable to Financial Holding Companies — Restrictions on Financial Holding Company Ownership.”

Acquisition of Treasury Shares

Under the Korean Commercial Code, we may acquire our own shares upon a resolution of the general meeting of the shareholders by either (i) purchasing them on a stock exchange or (ii) purchasing a number of shares, other than the redeemable shares as set forth in Article 345, Paragraph (1) of the Korean Commercial Code, from each shareholder in proportion to its existing shareholding ratio through the methods set forth in the Presidential Decree, provided that the total purchase price does not exceed the amount of our profit that may be distributed as dividends in respect of the immediately preceding fiscal year.

In addition, pursuant to the Financial Investment Services and Capital Markets Act and regulations under the Financial Holding Companies Act, we may purchase our own shares on the KRX KOSPI Market of the Korea Exchange, through a tender offer, or through a trust agreement with a trust company, or retrieve our own shares from a trust company upon termination of a trust agreement, subject to the restrictions that (1) the aggregate purchase price of such shares may not exceed the total amount available for distribution of dividends at the end of the preceding fiscal year less the amounts of dividends and reserves for such fiscal year, subtracted by the sum of (a) the purchase price of treasury stock acquired if any treasury stock has been purchased after the end of the preceding fiscal year pursuant to the Commercial Act or the Financial Investment Services and Capital Markets Act, (b) the amount subject to trust agreements, and (c) the amount of dividends approved at the ordinary general shareholders’ meeting after the end of the preceding fiscal year and the amount of retained earnings reserve required under the Commercial Act; plus if any treasury stock has been disposed of after the end of the preceding

fiscal year, the acquisition cost of such treasury stock and (2) the purchase of such shares shall meet the requisite capital ratio under the Financial Holding Companies Act and the guidelines issued by the Financial Services Commission. In general, under the Financial Holding Companies Act, our subsidiaries are not permitted to acquire our shares.

Liquidation Rights

In the event we are liquidated, the assets remaining after the payment of all debts, liquidation expenses and taxes will be distributed to shareholders in proportion to the number of shares held by such shareholders. Holders of preferred shares may have preferences over holders of common shares in liquidation.

 

ITEM 10.C.Material Contracts

None.

 

ITEM 10.D.Exchange Controls

General

The Foreign Exchange Transaction Act of Korea the related Presidential Decree and the regulations under such Act and Decree (collectively the “Foreign Exchange Transaction Laws”) herein, regulate investment in Korean securities by nonresidents and issuance of securities by Korean companies outside Korea. Under the Foreign Exchange Transaction Laws, nonresidents may invest in Korean securities only to the extent specifically allowed by these laws or otherwise permitted by the Ministry of Strategy and Finance of Korea. The Financial Services Commission has also adopted, pursuant to its authority under the Financial Investment Services and Capital Markets Act, regulations that restrict investment by foreigners in Korean securities and regulate issuance of securities by Korean companies outside Korea.

Under the Foreign Exchange Transaction Laws, (1) if the Korean government determines that it is inevitable due to the outbreak of natural calamities, wars, conflict of arms or grave and sudden changes in domestic or foreign economic circumstances or other situations equivalent thereto, the Ministry of Strategy and Finance may temporarily suspend payment, receipt or the whole or part of transactions to which the Foreign Exchange Transaction Laws apply, or impose an obligation to safe keep, deposit or sell means of payment in or to certain Korean governmental agencies or financial institutions; and (2) if the Korean government determines that international balance of payments and international finance face or are likely to face serious difficulty or the movement of capital between Korea and abroad will cause or is likely to cause serious obstacles in carrying out its currency policies, exchange rate policies and other macroeconomic policies, the Ministry of Strategy and Finance may take measures to require any person who intends to perform capital transactions to obtain permission or to require any person who performs capital transactions to deposit part of the payments received in such transactions at certain Korean governmental agencies or financial institutions, in each case subject to certain limitations.

Restrictions Applicable to Shares

Under the Foreign Exchange Transaction Laws, a foreign investor who intends to acquire shares must designate a foreign exchange bank at which he must open a foreign currency account and a Won account exclusively for stock investments. No approval is required for remittance into Korea and deposit of foreign currency funds in the foreign currency account. Foreign currency funds may be transferred from the foreign currency account at the time required to make a deposit for, or settle the purchase price of, a stock purchase transaction to a Won account opened at a financial investment company with a securities dealing or brokerage license. Funds in the foreign currency account may be remitted abroad without any Korean governmental approval.

Dividends on shares of Korean companies are paid in Won. No Korean governmental approval is required for foreign investors to receive dividends on, or the Won proceeds of the sale of, any shares to be paid, received and retained in Korea. Dividends paid on, and the Won proceeds of the sale of, any shares held by a nonresident

of Korea must be deposited either in a Won account with the investor’s financial investment company with a securities dealing or brokerage license or in his Won account. Funds in the investor’s Won account may be transferred to his foreign currency account or withdrawn for local living expenses, provided that any withdrawal of local living expenses by any one person exceeding US$10,000 per day needs to be reported to the governor of the Financial Supervisory Service by the foreign exchange bank at which the Won account is maintained. Funds in the Won account may also be used for future investment in shares or for payment of the subscription price of new shares obtained through the exercise of preemptive rights.

Financial investment companies with a securities dealing, brokerage or collective investment license are allowed to open foreign currency accounts with foreign exchange banks exclusively for accommodating foreign investors’ stock investments in Korea. Through these accounts, financial companies with a securities dealing, brokerage or collective investment license may enter into foreign exchange transactions on a limited basis, such as conversion of foreign currency funds and Won funds, either as a counterparty to or on behalf of foreign investors, without the investors having to open their own accounts with foreign exchange banks.

 

ITEM 10.E.Taxation

The following summary is based upon tax laws, regulations, rulings, decrees, income tax conventions (treaties), administrative practice and judicial decisions of Korea and the United States as of the date of this annual report, and is subject to any change in Korean or United States law that may come into effect after such date. Investors in shares of common stock or American depositary shares are advised to consult their own tax advisers as to the Korean, United States or other tax consequences of the purchase, ownership and disposition of such securities, including the effect of any national, state or local tax laws.

Korean Taxation

The following summary of Korean tax considerations applies to you so long as you are not:

 

a resident of Korea;

 

a corporation having its head office, principal place of business, or place of effective management in Korea (a Korean corporation); or

 

engaged in a trade or business in Korea through a permanent establishment or a fixed base to which the relevant income is attributable or with which the relevant income is effectively connected.

Taxation of Dividends on Shares of Common Stock or American Depositary Shares

We will deduct Korean withholding tax from dividends (whether in cash or in shares) paid to you at a rate of 22% (including local income surtax). If you are a qualified resident and a beneficial owner of the dividends in a country that has entered into a tax treaty with Korea, you may qualify for a reduced rate of Korean withholding tax. See “— Tax Treaties” below for a discussion of treaty benefits. If we distribute to you free shares representing a transfer of certain capital reserves or asset revaluation reserves into paid-in capital, such distribution may be subject to a Korean withholding tax.

Taxation of Capital Gains from Transfer of Common Shares or American Depositary Shares

As a general rule, capital gains earned by non-residents upon transfer of our common shares or American depositary shares (“ADSs”) are subject to a Korean withholding tax at the lower of (1) 11% (including local income surtax) of the gross proceeds realized or (2) 22% (including local income surtax) of the net realized gain, subject to the production of satisfactory evidence of acquisition costs and certain direct transaction costs associated with common shares or ADSs, unless exempt from Korean income taxation under an applicable tax treaty between Korea and the country of your tax residence. See “— Tax Treaties” below for a discussion on treaty benefits. Even if you do not qualify for the exemption under a tax treaty, you will not be subject to the foregoing withholding tax on capital gains if you meet certain requirements for the exemption under Korean domestic tax laws discussed in the following paragraphs.

You will not be subject to the Korean income taxation on capital gains realized upon a transfer of our common shares through the Korea Exchange if you (1) have no permanent establishment in Korea and (2) do not own and have never owned (together with any shares owned by any entity with which you have a special relationship and possibly including the shares represented by the ADSs) 25% or more of our total issued and outstanding shares at any time during the calendar year in which the sale occurs and during the five consecutive calendar years prior to the calendar year in which the sale occurs.

Under the tax law amendments effective for capital gains recognized or to be recognized from disposition of ADSs on or after January 1, 2008, ADSs are viewed as shares of stock for capital gains tax purposes. Accordingly, capital gains from sale or disposition of ADSs are taxed (if taxable) as if such gains are from sale or disposition of shares of our common stock. It should be noted that (i) capital gains earned by you (regardless of whether you have a permanent establishment in Korea) from a transfer of ADSs outside Korea will generally be exempt from Korean income taxation by virtue of the Special Tax Treatment Control Law of Korea, or the STTCL, provided that the issuance of ADSs is deemed to be an overseas issuance under the STTCL, but (ii) in the case where an owner of the underlying shares of stock transfers ADSs after conversion of the underlying shares into ADSs, the exemption under the STTCL described in (i) will not apply. In the case where an owner of the underlying shares of stock transfers the ADSs after conversion of the underlying shares of stock into ADSs, such person is obligated to file corporate income tax returns and pay tax unless a purchaser or a financial investment company with a brokerage license, as applicable, withholds and pays the tax on capital gains derived from transfer of ADSs, as discussed below.

If you are subject to tax on capital gains with respect to a sale of common shares or ADSs, the purchaser or, in the case of a sale of common shares on the Korea Exchange or through a financial investment company with a brokerage license in Korea, the financial investment company is required to withhold Korean tax from the sales proceeds in an amount equal to 11% (including local income surtax) of the gross realization proceeds and to remit the withheld tax to the Korean tax authority, unless you establish your entitlement to an exemption under an applicable tax treaty or domestic tax law or produce satisfactory evidence of your acquisition costs and certain direct transaction costs associated with common shares or ADSs. To obtain the benefit of a tax exemption pursuant to a tax treaty, you must submit to the purchaser, the financial investment company or the ADR depositary, as the case may be, prior to or at the time of payment, such evidence of your tax residence as the Korean tax authorities may require in support of your claim for treaty benefits. See the discussion under “— Tax Treaties” below for an additional explanation of claiming treaty benefits.

Tax Treaties

Korea has entered into a number of income tax treaties with other countries, including the United States, which reduce or exempt Korean withholding tax on the income derived by residents of such treaty countries. For example, under the Korea-U.S. income tax treaty, reduced rates of Korean withholding tax on dividends of 16.5% or 11.0%, respectively (including local income surtax), depending on your shareholding ratio, and an exemption from Korean withholding tax on capital gains are generally available to residents of the United States that are beneficial owners of the relevant dividend income or capital gains. However, under Article 17 (Investment or Holding Companies) of the Korea-U.S. income tax treaty, such reduced rates and exemption do not apply if (1) you are a United States corporation, (2) by reason of any special measures the tax imposed on you by the United States with respect to such dividends or capital gains is substantially less than the tax generally imposed by the United States on corporate profits, and (3) 25% or more of your capital is held of record or is otherwise determined, after consultation between competent authorities of the United States and Korea, to be owned directly or indirectly by one or more persons who are not individual residents of the United States. Also, under Article 16 (Capital Gains) of the Korea-U.S. income tax treaty, the exemption on capital gains does not apply if (a) you have a permanent establishment in Korea and any shares of common stock in which you hold an interest and which gives rise to capital gains are effectively connected with such permanent establishment, (b) you are an individual and you maintain a fixed base in Korea for a period or periods aggregating 183 days or more during the taxable year and your common shares, or ADSs giving rise to capital gains are effectively connected with such fixed base or (c) you are an individual and you are present in Korea for a period or periods of 183 days or more during the taxable year.

You should inquire for yourself whether you are entitled to the benefit of an income tax treaty with Korea. It is the responsibility of the party claiming the benefits of an income tax treaty in respect of dividend payments or capital gains to submit to us, the purchaser, the financial investment company, or other withholding agent, as the case may be, a certificate as to his tax residence. In the absence of sufficient proof, we, the purchaser, the financial investment company, or other withholding agent, as the case may be, must withhold tax at the normal rates. Furthermore, in order for you to obtainclaim the benefit of a tax rate reduction or tax exemption on certain Korean source income (e.g., dividends or capital gains) under an applicable tax treaty as the beneficial owner of such Korean source income, Korean tax law requires you (or your agent) to submit an application (in the case for reduced withholding tax rate, an “application for entitlement to reduced tax rate”, and in the case for exemption from withholding tax, an “application for tax exemption alongexemption”) with a certificate of your tax residency issued by the competent authority of your country of tax residence, subject to certain exceptions.exceptions (together, the “BO application”). For example, a U.S. resident would be required to provide a Form 6166 as a certificate of tax residency with the application for entitlement to reduced tax exemption. Suchrate or the application should be submittedfor tax exemption, as the case may be. Subject to certain exceptions, where the relevant income is paid to an appropriateoverseas investment vehicle that is not the beneficial owner of such income (an “OIV”), a beneficial owner claiming the benefit of an applicable tax treaty with respect to such income must submit its BO application to such OIV, which in turn must submit an OIV report and a schedule of beneficial owners to the withholding agent prior to the payment date of such income. In the case of a tax exemption application, the withholding agent is required to submit such application (together with the applicable OIV report in the event the income will be paid to an OIV) to the relevant district tax office by the ninth day of the month following the date of the first payment of such income. Furthermore, in order to obtain a reduced rate of withholding tax on a dividend, you as a beneficial owner of the dividend must submit to the withholding agent of the dividend, prior to the payment date, the Application for Entitlement to Reduced Tax Rate. If a dividend is paid to an overseas investment vehicle, the overseas investment vehicle must submit a Report of Overseas Investment Vehicle and a Schedule of Beneficial Owners, with certain exceptions.

Inheritance Tax and Gift Tax

If you die while holding an ADS or donate an ADS, it is unclear whether, for Korean inheritance and gift tax purposes, you would be treated as the owner of the shares of common stock underlying the ADSs. If the tax authority interprets depositary receipts as the underlying share certificates, you may be treated as the owner of the shares of common stock and your heir or the donee (or in certain circumstances, you as the donor) will be subject to Korean inheritance or gift tax, which ranges from 10% to 50% recently, assessable based on the value of the ADSs or shares of common stock and the identity of the individual against whom the tax is assessed.

If you die while holding a common share or donate a subscription right or a common share, your heir or donee (or in certain circumstances, you as the donor) will be subject to Korean inheritance or gift tax at the same rate as indicated above.

At present, Korea has not entered into any tax treaty relating to inheritance or gift taxes.

Securities Transaction Tax

If you transfer common shares through the Korea Exchange, you will be subject to a securities transaction tax at the rate of 0.15% and an agriculture and fishery special surtax at the rate of 0.15% of the sales price of common shares. If your transfer of common shares is not made through the Korea Exchange, subject to certain exceptions, you will be subject to a securities transaction tax at the rate of 0.5% but will not be subject to an agriculture and fishery special surtax.

Depositary receipts, which the ADSs constitute, are included in the scope of securities transfer subject to securities transaction tax effective starting with transfers occurring on or after January 1, 2011. Nonetheless, transfer of depositary receipts listed on a foreign securities exchange similar to the Korea (e.g. the New York Stock Exchange, the NASDAQ National Market) will not be subject to the securities transaction tax.

In principle, the securities transaction tax, if applicable, must be paid by a transferor of common shares. When a transfer is affected through a securities settlement company, such settlement company is generally required to withhold and remit the tax to the tax authorities. When such transfer is made through a financial investment company only, such financial investment company is required to withhold and remit the tax. Where a transfer is affected by a non-resident who has no permanent establishment in Korea by a method other than through a securities settlement company or a financial investment company, the transferee is required to withhold the securities transaction tax.

Non-reporting or underreporting of securities transaction tax will generally result in the imposition of penalties equal to 20% to 40%60% of the non-reported or 10% to 40%60% of underreported tax amount and a failure to

timely pay securities transaction tax due will result in penalties of 10.95% per annum of the due but unpaid tax. The penalty is imposed on the party responsible for paying the securities transaction tax or, if the securities transaction tax is to be withheld, on the party that has the withholding obligation.

Certain United States Federal Income Tax Consequences

The following summary describes certain U.S. federal income tax considerations for beneficial owners of our common shares or ADSs that hold the common shares or ADSs as capital assets and are “U.S. holders.” You are a “U.S. holder” if you are for U.S. federal income tax purposes:

(i)

(i)an individual citizen or resident of the United States;

(ii)a corporation, or other entity treated as a corporation, created or organized in or under the laws of the United States, any state thereof or District of Columbia;

(iii)an estate the income of which is subject to U.S. federal income taxation regardless of its source;

(ii) a corporation, or other entity treated as a corporation, created or organized in or under the laws of the United States, any state thereof or District of Columbia;
(iv)a trust that is subject to the primary supervision of a court within the United States and has one or more U.S. persons with authority to control all substantial decisions of the trust; or

(iii) an estate the income of which is subject to U.S. federal income taxation regardless of its source;

(iv) a trust that is subject to the primary supervision of a court within the United States and has one or more U.S. persons with authority to control all substantial decisions of the trust; or

(v) a trust that has a valid election in effect under applicable U.S. Treasury regulations to be treated as a U.S. person.

(v)a trust that has a valid election in effect under applicable U.S. Treasury regulations to be treated as a U.S. person.

In addition, this summary only applies to you if you are a U.S. holder that is a resident of the United States for purposes of the current income tax treaty between the United States and Korea (the “Treaty”), your common shares or ADSs are not, for purposes of the Treaty, effectively connected with a permanent establishment in Korea and you otherwise qualify for the full benefits of the Treaty.

This summary is based upon the provisions of the Internal Revenue Code of 1986, as amended (the “Code”) and regulations (including proposed regulations), rulings and judicial decisions thereunder as of the date hereof, as well as the Treaty, all of which are subject to change, perhaps retroactively. It is for general purposes only and you should not consider it to be tax advice. In addition, it is based in part on representations by the ADS depositary and assumes that each obligation under the deposit agreement will be performed in accordance with its terms. This summary does not represent a detailed description of all the U.S. federal income tax consequences to you in light of your particular circumstances, and does not address the effects of any state, local or non-U.S. tax laws. In addition, it does not represent a detailed description of the U.S. federal income tax consequences applicable to you if you are subject to special treatment under the U.S. federal income tax laws, including if you are:

 

a bank;

 

a dealer in securities or currencies;

 

an insurance company or one of certain financial institutions;

 

a regulated investment company;

 

a real estate investment trust;

 

a tax-exempt entity;

 

a trader in securities that has elected to use a mark-to-market method of accounting for your securities holdings;

 

a person holding common shares or ADSs as part of a hedging, conversion, constructive sale or integrated transaction or a straddle;

 

a person liable for the alternative minimum tax;

 

a partnership or other pass-through entity for U.S. federal income tax purposes;

 

a person who owns or is deemed to own 10% or more of our voting stock; or

 

a person whose functional currency is not the U.S. dollar.

Dollar.

If a partnership holds our common shares or ADSs, the tax treatment of a partner will generally depend upon the status of the partner and the activities of the partnership. If you are a partner of a partnership holding our common shares or ADSs, you are urged to consult your tax advisor.

You should consult your own tax advisor concerning the particular U.S. federal tax consequences to you of the ownership and disposition of common shares or ADSs as well as any consequences arising under the laws of any other taxing jurisdiction.

American Depositary Shares

If you hold ADSs, for U.S. federal income tax purposes, you generally will be treated as the owner of the underlying common shares that are represented by such ADSs. Accordingly, deposits or withdrawals of common shares for ADSs will not be subject to U.S. federal income tax.

Distributions on Common Shares or American Depositary Shares

Subject to the discussion below under “Passive Foreign Investment Company Rules,” the gross amount of distributions on our common shares or ADSs (including amounts withheld to reflect Korean withholding tax) will be taxable as dividends to the extent paid out of our current or accumulated earnings and profits (as determined under U.S. federal income tax principles). Such income (including withheld taxes) will be includable in your gross income as ordinary income on the day you actually or constructively receive it, in the case of our common shares, or the day actually or constructively received by the ADS depositary, in the case of ADSs. Such dividends will not be eligible for the dividends-received deduction allowed to corporations under the Code.

With respect to non-corporate U.S. holders, certain dividends received from a qualified foreign corporation may be subject to reduced rates of taxation. A qualified foreign corporation includes a foreign corporation that is eligible for the benefits of a comprehensive income tax treaty with the United States which the U.S. Treasury Department determines to be satisfactory for these purposes and which includes an exchange of information provision. The U.S. Treasury Department has determined that the Treaty meets these requirements, and we believe we are eligible for the benefits of the Treaty. A foreign corporation is also treated as a qualified foreign corporation with respect to dividends paid by that corporation on shares (or ADSs backed by such shares) that are readily tradable on an established securities market in the United States. Our common shares will generally not be considered readily tradable for these purposes. U.S. Treasury Department guidance indicates that securities such as our ADSs, which are listed on the New York Stock Exchange, are treated as readily tradable on an established securities market in the United States for these purposes. There can be no assurance that our ADSs will be considered readily tradable on an established securities market in later years. Non-corporate U.S. holders that do not meet a minimum holding period requirement during which they are not protected from a risk of loss or that elect to treat the dividend income as “investment income” pursuant to Section 163(d)(4) of the Code will not be eligible for the reduced rates of taxation regardless of our status as a qualified foreign corporation. In addition, the rate reduction will not apply to dividends if the recipient of a dividend is obligated to make related payments with respect to positions in substantially similar or related property. This disallowance applies even if the minimum holding period has been met. Furthermore, non-corporate U.S. holders will not be eligible for the rate reduction if we are a passive foreign investment company (as discussed below under “Passive Foreign Investment Company Rules”) in the taxable year in which such dividends are paid or were a passive foreign investment company in the preceding taxable year. If you are a non-corporate U.S. holder, you should consult your own tax advisor regarding the application of these rules given your particular circumstances.

The amount of any dividend paid in Korean Won will equal the U.S. dollarDollar value of the Korean Won received calculated by reference to the exchange rate in effect on the date you receive the dividend, in the case of our common shares, or the date received by the ADS depositary, in the case of ADSs, regardless of whether the Korean Won are converted into U.S. dollars.Dollars. If the Korean Won received as a dividend are converted into U.S. dollarsDollars on the date they are received, you generally will not be required to recognize foreign currency gain or loss in respect of the dividend income. If the Korean Won received are not converted into U.S. dollarsDollars on the day of receipt, you will have a basis in the Korean Won equal to their U.S. dollarDollar value on the date of receipt. Any gain or loss realized on a subsequent conversion or other disposition of the Korean Won will be treated as United States source ordinary income or loss.

Subject to certain significant conditions and limitations, Korean taxes withheld from dividends (at a rate not exceeding the rate provided in the Treaty) will be treated as foreign income taxes eligible for credit against your U.S. federal income tax liability. See “— Korean Taxation — Taxation of Dividends on Shares of Common Stock or American Depositary Shares” for a discussion of the Treaty rate. Korean taxes withheld in excess of the rate provided in the Treaty will not be eligible for credit against your U.S. federal income tax until you exhaust all effective and practical remedies to recover such excess withholding, including the seeking of competent authority assistance from the Internal Revenue Service. For purposes of the foreign tax credit, dividends paid on our common shares or ADSs will be treated as income from sources outside the United States and will generally constitute passive category income. If you do not elect to claim a credit for any foreign taxes paid during a taxable year, you may instead elect, subject to certain limitations, to claim a deduction in respect of such foreign taxes, provided that you apply this election to all foreign taxes paid or accrued in the taxable year.

Further, in certain circumstances, if you have held our common shares or ADSs for less than a specified minimum period during which you are not protected from risk of loss, or are obligated to make payments related to the dividends, you will not be allowed a foreign tax credit for foreign taxes imposed on dividends paid on our common shares or ADSs. The rules governing the foreign tax credit are complex. You are urged to consult your tax advisors regarding the availability of the foreign tax credit under your particular circumstances.

To the extent that the amount of any distribution exceeds our current and accumulated earnings and profits for a taxable year, as determined under U.S. federal income tax principles, the distribution will first be treated as a tax-free return of capital, causing a reduction of your adjusted basis in our common shares or ADSs (thereby increasing the amount of gain, or decreasing the amount of loss, to be recognized by you on a subsequent disposition of our common shares or ADSs), and the balance in excess of adjusted basis will be taxed as capital gain recognized on a sale or exchange. However, we do not expect to determine earnings and profits in accordance with U.S. federal income tax principles. Therefore, you should expect that a distribution will be reported and generally be treated as a dividend (as discussed above).

Distributions of our common shares (including ADSs) or rights to subscribe for our common shares that are received as part of a pro rata distribution to all of our shareholders (including holders of ADSs) generally will not be subject to U.S. federal income tax to recipient common shareholders (including holders of ADSs). Consequently, such distributions will not give rise to foreign source income and you will not be able to use the foreign tax credit arising from any Korean withholding tax unless such credit can be applied (subject to applicable limitations) against U.S. tax due on other income derived from foreign sources.

Disposition of Common Shares or American Depositary Shares

Subject to the discussion under “— Passive Foreign Investment Company Rules,” upon the sale, exchange or other disposition of our common shares or ADSs, you generally will recognize capital gain or loss equal to the difference between the amount realized upon the sale, exchange or other disposition and your adjusted tax basis in our common shares or ADSs, as the case may be. The capital gain or loss will be long-term capital gain or loss if at the time of sale, exchange or other disposition, our common shares or ADSs have been held for more than one year. Capital gains of individuals derived with respect to capital assets held for more than one year are eligible for reduced rates of taxation. The deductibility of capital losses is subject to limitations. Any gain or loss you recognize on the sale, exchange or other disposition of our common shares or ADSs will generally be treated as United States source gain or loss. Consequently, you may not be able to use the foreign tax credit arising from any Korean tax imposed on the disposition of our common shares or ADSs unless such credit can be applied (subject to applicable limitations) against tax due on other income treated as derived from foreign sources.

You should note that any Korean securities transaction tax generally will not be treated as a creditable foreign tax for U.S. federal income tax purposes, although you may be entitled to deduct such taxes, subject to applicable limitations under the Code.

Passive Foreign Investment Company Rules

Based upon the past and projected composition of our income and valuation of our assets, we do not believe that we were a passive foreign investment company (a “PFIC”)PFIC for 2012,2014, and we do not expect to be a PFIC in

2013 2015 or to become one in the foreseeable future, although there can be no assurance in this regard. However, PFIC status is a factual determination that is made annually. Accordingly, it is possible that we may become a PFIC in the current or any future taxable year due to changes in valuation or composition of our income or assets.

In general, we will be considered a PFIC for any taxable year if either:

 

at least 75% of our gross income is passive income; or

 

at least 50% of the value of our assets is attributable to assets that produce or are held for the production of passive income.

The 50% of value test is based on the average of the value of our assets for each quarter during the taxable year. For this purpose, passive income generally includes dividends, interest, royalties and rents (other than royalties and rents derived in the active conduct of a trade or business and not derived from a related person). Certain proposed U.S. Treasury regulations and other administrative pronouncements from the Internal Revenue Service provide special rules for determining the character of income and assets derived in the active conduct of a banking business for purposes of the PFIC rules. Specifically, these rules treat certain income earned by a non-U.S. corporation engaged in the active conduct of a banking business as non-passive income. Although we believe we have adopted a reasonable interpretation of the proposed U.S. Treasury regulations and administrative pronouncements, there can be no assurance that the Internal Revenue Service will follow the same interpretation. You should consult your own tax advisor regarding the application of these rules.

If we own at least 25% by value of another company’s stock, we will be treated, for purposes of the PFIC rules, as owning our proportionate share of the assets and receiving our proportionate share of the income of that company.

If we are a PFIC for any taxable year during which you hold our common shares or ADSs, you will be subject to special tax rules with respect to any “excess distribution” that you receive and any gain you realize from the sale or other disposition (including a pledge) of our common shares or ADSs. These special tax rules generally will apply even if we cease to be a PFIC in future years. Distributions you receive in a taxable year that are greater than 125% of the average annual distributions you received during the shorter of the three preceding taxable years or your holding period for our common shares or ADSs will be treated as excess distributions. Under these special tax rules:

 

the excess distribution or gain will be allocated ratably over your holding period for our common shares or ADSs;

 

the amount allocated to the current taxable year, and any taxable year prior to the first taxable year in which we are a PFIC, will be treated as ordinary income; and

 

the amount allocated to each other year will be subject to tax at the highest tax rate in effect for that year, and the interest charge generally applicable to underpayments of tax will be imposed on the resulting tax attributable to each such year.

In certain circumstances, you could make a mark-to-market election, under which in lieu of being subject to the special rules discussed above, you will include gain on our common shares or ADSs on a mark-to-market basis as ordinary income, provided that our common shares or ADSs are regularly traded on a qualified exchange or other market. Our common shares are listed on the Korea Exchange, which must meet certain trading, listing, financial disclosure and other requirements to be treated as a qualified exchange under applicable U.S. Treasury regulations for purposes of the mark-to-market election, and no assurance can be given that the common shares are or will continue to be “regularly traded” for purposes of the mark-to-market election. Our ADSs are currently listed on the New York Stock Exchange, which constitutes a qualified exchange, although there can be no assurance that the ADSs are or will be “regularly traded.” If you make a valid mark-to-market election, you will include in each year as ordinary income the excess of the fair market value of your common shares or ADSs at the end of the year over your adjusted tax basis in the common shares or ADSs. You will be entitled to deduct as an ordinary loss each year the excess of your adjusted tax basis in the common shares or ADSs over their fair market value at the end of the year, but only to the extent of the net amount previously included in income as a result of the mark-to-market election. If you make an effective mark-to-market election, in each year that we are

a PFIC any gain you recognize upon the sale or other disposition of your common shares or ADSs will be treated as ordinary income, and any loss will be treated as ordinary loss, but only to the extent of the net amount previously included in income as a result of the mark-to-market election.

A U.S. holder’s adjusted tax basis in common shares or ADSs will be increased by the amount of any income inclusion and decreased by the amount of any deductions under the mark-to-market rules. If a U.S. holder makes a mark-to-market election, it will be effective for the taxable year for which the election is made and all

subsequent taxable years unless the common shares or ADSs are no longer regularly traded on a qualified exchange or the Internal Revenue Service consents to the revocation of the election. You should consult your tax advisor about the availability of the mark-to-market election, and whether making the election would be advisable with respect to your particular circumstances.

In addition, a holder of common shares or ADSs in a PFIC can sometimes avoid the rules described above by electing to treat the company as a “qualified electing fund” under Section 1295 of the Code. This option is not available to you because we do not intend to comply with the requirements necessary to permit holders to make this election.

If you hold our common shares or ADSs in any year in which we are classified as a PFIC, you would be required to file Internal Revenue Service Form 8621.

Non-corporate U.S. holders will not be eligible for reduced rates of taxation on any dividends received from us if we are a PFIC in the taxable year in which such dividends are paid or were a PFIC in the preceding taxable year. You should consult your tax advisor concerning the determination of our PFIC status and the U.S. federal income tax consequences of holding our common shares or ADSs if we are considered a PFIC in any taxable year.

Information Reporting and Backup Withholding

In general, information reporting will apply to dividends in respect of our common shares or ADSs and the proceeds from the sale, exchange or redemption of our common shares or ADSs that are paid to you within the United States (and in certain cases, outside the United States), unless you are an exempt recipient. A backup withholding tax may apply to such payments if you fail to provide a taxpayer identification number or certification of other exempt status or fail to report in full dividend and interest income.

Backup withholding is not an additional tax. Any amounts withheld under the backup withholding rules will be allowed as a refund or a credit against your U.S. federal income tax liability provided the required information is timely furnished to the Internal Revenue Service.

 

ITEM 10.F.ITEM 10.F.Dividends and Paying Agents

Not applicable.

 

ITEM 10.G.Statements by Experts

Not applicable.

 

ITEM 10.H.Documents on Display

We are subject to the information requirements of the U.S. Securities Exchange Act of 1934, as amended, and, in accordance therewith, are required to file reports, including annual reports on Form 20-F, and other information with the U.S. Securities and Exchange Commission. You may inspect and copy these materials, including this annual report and the exhibits thereto, at SEC’s Public Reference Room 100 Fifth Street, N.E., Washington, D.C. 20549. Please call the Commission at 1-800-SEC-0330 for further information on the public reference rooms. As a foreign private issuer, we are also required to make filings with the Commission by electronic means. Any filings we make electronically will be available to the public over the Internet at the Commission’s web site athttp://www.sec.gov.

 

ITEM 10.I.Subsidiary Information

Not applicable.

ITEM 11.QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK

See “Item 4.B. Business Overview — Risk Management” for quantitative and qualitative disclosures about market risk.

 

ITEM 12.DESCRIPTION OF SECURITIES OTHER THAN EQUITY SECURITIES

 

ITEM 12.A.Debt Securities

Not applicable.

 

ITEM 12.B.Warrants and Rights

Not applicable.

 

ITEM 12.C.Other Securities

Not applicable.

ITEM 12.D.American Depositary Shares

Depositary Fees and Charges

Under the terms of the Deposit Agreement in respect of our American depositary shares (“ADSs”), the holder of ADSs may be required to pay the following fees and charges to Citibank, N.A., acting as depositary for our ADSs:

 

Item

  

Services

  

Fees

  

Paid by

1

  Issuance of ADSs upon deposit of common shares (excluding issuances contemplated by items 3(b) and 5 below  Up to US$5.00 per 100 ADSs (or fraction thereof) issued  Person depositing common shares or person receiving ADSs

2

  Delivery of deposited securities against surrender of ADSs  Up to US$5.00 per 100 ADSs (or fraction thereof) surrendered  Person surrendering ADSs for purpose of withdrawal of deposited securities or person to whom deposited securities are delivered

3

  Distribution of (a) cash dividends or (b) ADSs pursuant to stock dividends  No fee, to the extent prohibited by the exchange on which the ADSs are listed. If the charging of such fee is not prohibited, the fees specified in item 4 below shall be payable  Person to whom distribution is made

4

  Distribution of (a) cash proceeds (i.e., upon sale of rights and other entitlements) or (b) free shares in the form of ADSs (not constituting a stock dividend)  Up to US$2.00 per 100 ADSs (or fraction thereof) held  Person to whom distribution is made

5

  Distribution of securities other than ADSs or rights to purchase additional ADSs (i.e., spinoff shares)  Up to US$5.00 per 100 ADSs (or fraction thereof) distributed  Person to whom distribution is made

6

  Depositary Services  Unless prohibited by the exchange on which the ADSs are listed, up to US$2.00 per 100 ADSs (or fraction thereof) held as of the last day of each calendar year, except to the extent of any cash dividend fee(s) charged under paragraph (3)(a) above during the applicable calendar year  Person holding ADSs on last day of calendar year

7

  Distribution of ADSs pursuant to exercise of rights to purchase additional ADSs  Up to US$2.00 per 100 ADSs (or fraction thereof) held  Person who exercises such rights

Holders and beneficial owners of ADSs, persons depositing common shares for deposit and persons surrendering ADSs for cancellation and for the purpose of withdrawing deposited securities shall be responsible for the following charges:

(i) taxes (including applicable interest and penalties) and other governmental charges;

(i)taxes (including applicable interest and penalties) and other governmental charges;

(ii) such registration fees as may from time to time be in effect for the registration of common shares or other deposited securities on the share register and applicable to transfers of common shares or other deposited securities to or from the name of the custodian, the depositary or any nominees upon the making of deposits and withdrawals, respectively;

(ii)such registration fees as may from time to time be in effect for the registration of common shares or other deposited securities on the share register and applicable to transfers of common shares or other deposited securities to or from the name of the custodian, the depositary or any nominees upon the making of deposits and withdrawals, respectively;

(iii) such cable, telex and facsimile transmission and delivery expenses as are expressly provided in the Deposit Agreement to be at the expense of the person depositing or withdrawing common shares or holders and beneficial owners of ADSs;

(iii)such cable, telex and facsimile transmission and delivery expenses as are expressly provided in the Deposit Agreement to be at the expense of the person depositing or withdrawing common shares or holders and beneficial owners of ADSs;

(iv) the expenses and charges incurred by the depositary in the conversion of foreign currency;

(iv)the expenses and charges incurred by the depositary in the conversion of foreign currency;

(v) such fees and expenses as are incurred by the depositary in connection with compliance with exchange control regulations and other regulatory requirements applicable to common shares, deposited securities, ADSs and ADRs; and

(v)such fees and expenses as are incurred by the depositary in connection with compliance with exchange control regulations and other regulatory requirements applicable to common shares, deposited securities, ADSs and ADRs; and

(vi) the fees and expenses incurred by the depositary, the custodian or any nominee in connection with the servicing or delivery of deposited securities.

(vi)the fees and expenses incurred by the depositary, the custodian or any nominee in connection with the servicing or delivery of deposited securities.

Depositary fees payable upon the issuance and cancellation of ADSs are typically paid to the depositary by the brokers (on behalf of their clients) receiving the newly-issued ADSs from the depositary and by the brokers (on behalf of their clients) delivering the ADSs to the depositary for cancellation. The brokers in turn charge these transaction fees to their clients.

Depositary fees payable in connection with distributions of cash or securities to ADS holders and the depositary services fee are charged by the depositary to the holders of record of ADSs as of the applicable ADS record date. The depositary fees payable for cash distributions are generally deducted from the cash being distributed. In the case of distributions other than cash (i.e., stock dividends, rights offerings), the depositary charges the applicable fee to the ADS record date holders concurrent with the distribution. In the case of ADSs registered in the name of the investor (whether certificated or un-certificated in direct registration), the depositary sends invoices to the applicable record date ADS holders. In the case of ADSs held in brokerage and custodian accounts via the central clearing and settlement system, The Depository Trust Company (DTC), the depositary generally collects its fees through the systems provided by DTC (whose nominee is the registered holder of the ADSs held in DTC) from the brokers and custodians holding ADSs in their DTC accounts. The brokers and custodians who hold their clients’ ADSs in DTC accounts in turn charge their clients’ accounts the amount of the fees paid to the depositary banks.

In the event of refusal to pay the depositary fees, the depositary may, under the terms of the Deposit Agreement, refuse the requested service until payment is received or may set- off the amount of the depositary fees from any distribution to be made to the ADS holder.

The fees and charges the ADS holders may be required to pay may vary over time and may be changed by us and by the depositary. The ADS holders will receive prior notice of such changes.

Depositary Payments for the Fiscal Year 20122014

In 2012,2014, we received the following payments from Citibank, N.A., acting as depositary for our ADSs:

 

Reimbursement of settlement infrastructure fees (including DTC fees)

US$265.00—    

Reimbursement of proxy process expenses (printing, postage and distribution)

US$39,579.4651,167.35  

Legal expenses

US$5,037.00—    

Contributions towards our investor relations efforts (i.e. non-deal roadshows, investor conferences and IR agency fees) and legal expenses incurred in connection to the preparation of our Form 20-F for the fiscal year 2013

US$545,928.97 399,760.68  
  

 

 

 

Total:

US$590,810.43450,928.03  

 

Note: The amounts provided above are after deduction of applicable of U.S. taxes.

ITEM 13.DEFAULTS, DIVIDEND ARREARAGES AND DELINQUENCIES

Not applicable.

 

ITEM 14.MATERIAL MODIFICATION TO THE RIGHTS OF SECURITY HOLDERS AND USE OF PROCEEDS

Not applicable.

 

ITEM 15.CONTROLS AND PROCEDURES

Disclosure Control

Under the supervision and with the participation of our management, including our chief executive officer and chief financial officer, we have evaluated the effectiveness of the design and operation of our disclosure controls and procedures (as defined in Rule 13a-15(e) under the Securities Exchange Act of 1934, as amended, or the Exchange Act) as of December 31, 2012.2014. There are inherent limitations to the effectiveness of any system of disclosure controls and procedures, including the possibility of human error and the circumvention or overriding of the controls and procedures. Accordingly, even effective disclosure controls and procedures can provide only reasonable assurance of achieving their control objectives. Based upon our evaluation, our chief executive officer and chief financial officer concluded that the design and operation of our disclosure controls and procedures as of December 31, 20122014 were effective to provide reasonable assurance that information required to be disclosed by us in the reports we file and submit under the Exchange Act is recorded, processed, summarized and reported, within the time periods specified in the applicable rules and forms, and that it is accumulated and communicated to our management, including our chief executive officer and chief financial officer, as appropriate to allow timely decision regarding required disclosure.

Management’s Annual Report on Internal Control Over Financial Reporting

Our management is responsible for establishing and maintaining adequate internal control over financial reporting, as such term is defined in Rules 13a-15(f) and 15d-15(f) under the Exchange Act, for our company. Under the supervision and with the participation of our management, including our chief executive officer and chief financial officer, we have evaluated the effectiveness of our internal control over financial reporting as of December 31, 20122014 based on the framework established in Internal Control-Integrated Framework (2013) issued by the Committee of Sponsoring Organizations of the Treadway Commission.Commission (“COSO”). Internal Control-Integrated Framework (2013) suspended the original framework issued by COSO in 1992 on December 15, 2014. We adopted the 2013 Framework on December 15, 2014. Further details of the changes made are set out below. Our internal control over financial reporting is a process designed to provide reasonable assurance regarding the reliability of financial reporting and the preparation of consolidated financial statements in accordance with generally accepted accounting principles and includes those policies and procedures that (1) pertain to the

maintenance of records that, in reasonable detail, accurately and fairly reflect the transactions and dispositions of a company’s assets, (2) provide reasonable assurance that transactions are recorded as necessary to permit preparation of consolidated financial statements in accordance with generally accepted accounting principles, and that a company’s receipts and expenditures are being made only in accordance with authorizations of a company’s management and directors, and (3) provide reasonable assurance regarding prevention or timely detection of unauthorized acquisition, use, or disposition of a company’s assets that could have a material effect on the consolidated financial statements. Because of its inherent limitations, a system of internal control over financial reporting can provide only reasonable assurance with respect to consolidated financial statement preparation and presentation and may not prevent or detect misstatements. Also, projections of any evaluation of effectiveness to future periods are subject to the risk that controls may become inadequate because of changes in conditions, or that the degree of compliance with the policies or procedures may deteriorate. Based on this evaluation, our management concluded that our internal control over financial reporting was effective as of December 31, 2012.2014. The effectiveness of our internal control over financial reporting has been audited by KPMG Samjong, an independent registered public accounting firm, who has also audited our consolidated financial statements for the year ended December 31, 2012.2014. KPMG Samjong has issued an attestation report on the effectiveness of our internal control over financial reporting under Auditing Standard No. 5 of the Public Company Accounting Oversight Board, which is included herein.

Attestation Report of the Independent Registered Public Accounting Firm

KPMG Samjong’s attestation report on the effectiveness of internal control over financial reporting can be found on page F-2 of this annual report.

Changes in Internal Controls

There were no changes inAs part of the implementation of the Internal Control-Integrated Framework (2013), our internalmanagement undertook a full review of the existing financial control overmodel to ensure compliance with the requirements of the 2013 Framework. As part of this review, the existing financial reporting during 2012 thatcontrol model was updated and enhanced to recognize the additional requirements of the new Framework. All controls have materially affected, orbeen tested and certified as part of the year-end control self-assessment process. Our management believes these controls are reasonably likely to materially affect, our internal control over financial reporting.effective.

 

ITEM 16.A.AUDIT COMMITTEE FINANCIAL EXPERT

Our Audit Committee currently consists of four outside directors, namely Kwon Taeeun, Lee Man-woo, Lee Sang-kyung and Kim Seok-won. Our board of directors has determined that Mr.Kwon Taeeun, Kwon, Mr. Seok Won Kim, Mr. Sang-Kyeong Lee and Mr. Ke Sop Yun, our outside director and the chairman of our Audit Committee, and Lee Man Woo are “audit committee financial experts,”experts”, as such term is defined by the regulations of the Securities and Exchange Commission issued pursuant to Section 407 of the Sarbanes-Oxley Act of 2002. Mr.Kwon Taeeun, Kwon, Mr. Seok WonLee Man-woo, Lee Sang-kyung and Kim Mr. Sang-Kyeong Lee and Mr. Ke Sop YunSeok-won are independent as such term is defined in Section 303A.02 of the NYSE Listed Company Manual, Rule 10A-3 under the Exchange Act and the Korea Stock Exchange listing standards.

 

ITEM 16.B.CODE OF ETHICS

We have adopted a code of ethics for our principal executive officer, principal financial officer, principal accounting officer or controller, or persons performing similar functions as required under Section 406 of the Sarbanes-Oxley Act of 2002, together with an insider reporting system in compliance with Section 301 of the Sarbanes-Oxley Act. The code of ethics is available on our website www.shinhangroup.com. We have not granted any waiver, including an implicit waiver, from a provision of the code of ethics to any of the above-mentioned officers during our most recently completed fiscal year. As a further detailed guideline to the code of ethics, we have also adopted a code of ethics applicable to all the officers and employees of our holding company and our subsidiaries and established a supplemental code of behavior for all officers and employees of our holding company and our subsidiaries in order to provide additional guideline for the performance of their work-related duties as well as their daily behavior. Our code of ethics is available on our websitewww.shinhangroup.com.

ITEM 16.C.PRINCIPAL ACCOUNTANT FEES AND SERVICES

The following table sets forth the aggregate fees billed for professional services rendered by KPMG Samjong Accounting Corp. for the years ended December 31, 2010, 20112012, 2013 and 2012,2014, our principal accountants for the respective period, depending on the various types of services and a brief description of the nature of such services.

 

Type of Services

  Aggregate Fees
Billed  During
the Year Ended
December 31,
   

Nature of Services

  Aggregate Fees Billed During the
Year Ended December 31,
   

Nature of Services

    2010           2011           2012        2012   2013   2014   
  (In millions of Won)      (In millions of Won)    

Audit fees

  8,151    6,193    5,909    Audit service for Shinhan Financial Group and its subsidiaries.  W5,909    W5,004    W5,619    Audit service for Shinhan Financial Group and its subsidiaries.

Tax fees

   375     317     116    Tax return and consulting advisory service.   116     171     190    Tax return and consulting advisory service.

All other fees

   4              All other services which do not meet the two categories above.   —       250     —      All other services which do not meet the two categories above.(1)
  

 

   

 

   

 

     

 

   

 

   

 

   

Total

  8,530    6,510    6,025    W6,025  W5,425  W5,809  
  

 

   

 

   

 

     

 

   

 

   

 

   

Note:

(1)Due diligence service fee.

Our audit committee generally pre-approves all engagements of our principal accountants pursuant to policies and procedures adopted by it. Our audit committee has adopted the following policies and procedures for consideration and approval of requests to engage our principal accountants to perform audit and non-audit services. Engagement requests must in the first instance be submitted as follows: (i) in the case of audit and non-audit services for our holding company, to our Planning & Financial Management subject to reporting to our Chief Financial Officer; and (ii) in the case of audit and non-audit services for our subsidiaries, to our Audit and Compliance Team subject to reporting to the Senior Executive Vice President of Audit & Compliance Team. If

the request relates to services that would impair the independence of our principal accountants, the request must be rejected. If the engagement request relates to audit and permitted non-audit services, it must be forwarded to the Audit Committee for consideration. To facilitate the consideration of engagement requests between its meetings, the Audit Committee has delegated approval authority of the following: (i) permitted non-audit services to our holding company, (ii) audit services to our subsidiaries and (iii) permitted non-audit services to our subsidiaries, to one of its members who is “independent” as defined by the Securities and Exchange Commission and the New York Stock Exchange. Such member in our case is Mr. Ke Sop Yun,Kwon Taeeun, the chairman of our Audit Committee, and he is required to report any approvals made by them to the Audit Committee at its next meeting. Our Audit Committee meets regularly once every quarter.

Any other audit or permitted non-audit service must be pre-approved by the audit committee on a case-by-case basis. Our audit committee did not pre-approve any non-audit services under the de minimis exception of Rule 2.01(c)(7)(i)(C) of Regulation S-X as promulgated by the Securities and Exchange Commission.

 

ITEM 16.D.EXEMPTIONS FROM THE LISTING STANDARDS FOR AUDIT COMMITTEES

Not applicable.

 

ITEM 16.E.PURCHASE OF EQUITY SECURITIES BY THE ISSUER AND AFFILIATED PURCHASERS

Neither we nor any “affiliated purchaser,” as defined in Rule 10b-18(a)(3) of the Exchange Act, purchased any of our equity securities during the period covered by this annual report.

 

ITEM 16.F.CHANGE IN REGISTRANT’S CERTIFYING ACCOUNTANT

Not applicable.

ITEM 16.G.CORPORATE GOVERNANCE

We are committed to high standards of corporate governance. We are in compliance with the corporate governance provisions of the Korean Commercial Code, the Financial Holding Companies Act of Korea, the Financial Investment Services and Capital Markets Act and the Listing Rules of the Korea Exchange. We, like all other companies in Korea, must comply with the corporate governance provisions of the Korean Commercial Code. In addition, as a financial holding company, we are also subject to the Financial Holding Companies Act. Also, our subsidiaries that are financial institutions must comply with the respective corporate governance provisions under the relevant laws under which they were established.

We are a “foreign private issuer” (as such term is defined in Rule 3b-4 under the Exchange Act), and our ADSs are listed on the New York Stock Exchange, or NYSE. Under Section 303A of the NYSE Listed Company Manual, NYSE-listed companies that are foreign private issuers are permitted to follow home country practice in lieu of the corporate governance provisions specified by the NYSE with limited exceptions. Under the NYSE Listed Company Manual, we as foreign private issuers are required to disclose significant differences between NYSE’s corporate governance standards and those we follow under Korean law. The following summarizes some significant ways in which our corporate governance practices differ from those followed by U.S. companies listed on the NYSE under the listing rules of the NYSE:

Majority of Independent Directors on the Board

Under the NYSE listing rules, U.S. companies listed on the NYSE must have a board the majority of which is comprised of independent director satisfying the requirements of “independence” as set forth in Rule 10A-3 under the Exchange Act. While as a foreign private issuer, we are exempt from this requirement, but our board of directors is in compliance with this requirement as it currently consists of 12 directors, of which ten directors satisfy the requirements of “independence” as set forth in Rule 10A-3 under the Exchange Act. Ten of our directors are also “outside directors” as defined in the Financial Holding Companies Act of Korea. Korea.An “outside director” for purposes of the Financial Holding Companies Act and the Korean Commercial Code means a director who does not engage in the regular affairs of the financial holding company, and who is elected at a

shareholders meeting, after having been nominated by the outside director nominating committee, and none of the largest shareholder, those persons “specially related” to the largest shareholder of such company, persons who during the past two years have served as an officer or employee of such company, the spouses and immediate family members of an officer of such company, and certain other persons specified by law may qualify as an outside director of such company. Under the Korea Exchange listing rules and the Korean Commercial Code, at least one-fourth of a listed company’s directors must be outside directors provided that there must be at least three outside directors. In the case of “large listed companies” as defined under the Korean Commercial Code, like us, a majority of the directors must be outside directors.

Executive Session

Under the NYSE listing rules, non-management directors of U.S. companies listed on the NYSE are required to meet on a regular basis without management present and independent directors must meet separately at least once per year. There is no such requirement under Korean law or listing standards or our internal regulations.

Audit Committee

Under the NYSE listing rules, listed companies must have an audit committee that has a minimum of three members, and all audit committee members must satisfy the requirements of independence set forth in Section 303A.02 of the NYSE Listed Company Manual and Rule 10A-3 under the Exchange Act. We are in compliance with this requirement as our audit committee comprises of four outside directors meeting the requirements of independence set forth in Section 303A.02 of the NYSE Listed Company Manual and Rule 10A-3 under the Exchange Act. Under the Korea Exchange listing rules and the Korean Commercial Code, a large

listed company must also establish an audit committee of which at least two-thirds of its members must be outside directors and whose chairman must be an outside director. In addition, at least one member of the audit committee who is an outside director must also be an accounting or financial expert. We are also in compliance with the foregoing requirements.

Nomination/Corporate Governance Committee

Under the NYSE listing rules, U.S. companies listed on the NYSE must have a nomination/corporate governance committee composed entirely independent directors. In addition to identifying individuals qualified to become board members, this committee must develop and recommend to the board a set of corporate governance principles. Under the Korean Commercial Code and other applicable laws, large listed companies, financial holding companies, commercial banks, and certain other financial institutions are required to have an outside director nominating committee of which at least one-half of its members are required to be outside directors. However, there is no requirement to establish a corporate governance committee under applicable Korean law. We currently have a board steering committee which manages corporate governance practices applicable to us. Our outside director nominating committee is formed on an ad hoc basis prior to a general shareholders meeting if the agenda for such meeting includes appointment of an outside director. The composition of the committee is in compliance with the relevant provisions under the Korean Commercial Code and the chairman of the committee must be an outside director pursuant to our outside director recommendation committee regulations. The board steering committee consists of five directors, including four outside directors.

A nomination/corporate governance committee is not required under Korean law. However, in March 2012, we established the Corporate Governance and Chief Executive Officer Recommendation Committee, which is responsible for reviewing and making recommendations in relation to the overall corporate governance of our group (including any aspects of corporate governance relating to code of ethics and other code of behavior, size of the board of directors and other matters necessary for improving our overall corporate governance structure), as well as recommendation of the nominees for the president and/or chief executive officer of our group and development, operation and review of our management succession plan, including setting the qualifications for the CEO, evaluating CEO candidate pool and recommending CEO candidates. The chairperson of the committee must be an outside director, and the incumbent CEO may be restricted from participating and voting on matters related to the CEO selection.

Compensation Committee

Under the NYSE listing rules, U.S. companies listed on the NYSE are required to have a compensation committee which is composed entirely of independent directors. In January 2013, the SEC approved amendments to the listing rules of NYSE and NASDAQ regarding the independence of compensation committee members and the appointment, payment and oversight of compensation consultants. The listing rules were adopted as required by Section 952 of the Dodd-Frank Act and rule 10C-1 of the Securities Exchange Act of 1934, as amended, which direct the national securities exchanges to prohibit the listing of any equity security of a company that is not in compliance with the rule’s compensation committee director and advisor independence requirements. Certain elements of the listing rules will becomebecame effective on July 1, 2013.2013 and companies listed on the NYSE must comply with such listing rules by the earlier of the company’s first annual meeting after January 15, 2014, or October 31, 2014.

While no such requirement currently exists under applicable Korean law or listing standards, such committee is recommended to be established under the model guidelines set by the Financial Supervisory Service in relation to executives’ performance pay.

We currently have a compensation committee, which is responsible for reviewing and approving the management’s evaluation and compensation programs. The committee consists of composed of four members, all of whom are outside directors and satisfy the independent director requirements as set forth in Rule 10A-3 under the Exchange Act.

Corporate Governance Guidelines and Code of Business Conduct and Ethics

Under the NYSE listing rules, U.S. companies listed on the NYSE are required to establish corporate governance guidelines and to adopt a code of business conduct and ethics for directors, officers and employees, and promptly disclose any waivers of the code for directors or executive officers. As a foreign private issuer, we are exempt from this requirement. WhileIn Korea, the Financial Services Commission implemented the Standard Corporate Governance Guidelines for Financial Service Companies in December 2014, and accordingly, we have not adopted officialin February 2015 and are currently complying with international regulators on corporate governance modeled after the standard guidelines our board of directors, outside director recommendation committee andimplemented by the board steering committee review and determine corporate policies as needed to ensure efficient and transparent corporate governance practices. Financial Services Commission,

Pursuant to the requirements of the Sarbanes-Oxley Act, we have adopted a code of ethics applicable to all the officers and employees of our Chairman & Chief Executive Officerholding company and all other directors and executive officersour subsidiaries, including the Chief Financial Officer and the Chief Accounting Officer, as well as all financial, accounting and other officers of Shinhan Financial Group and its subsidiariesemployees that are involved in the preparation and disclosure of Shinhan Financial Group’s consolidated financial statements and internal control of financial reporting pursuantreporting. As a further detailed guideline to Section 404the code of ethics, we have also established a supplemental code of behavior for all officers and employees of our holding company and our subsidiaries in order to provide additional guideline for the Sarbanes-Oxley Act.performance of their work-related duties as well as their daily behavior. We have also adopted an insider reporting system in compliance with Section 301 of the Sarbanes-Oxley Act. The above-mentioned code of ethics applicable to our executive officers as well asand the financial officerscode of the holding company and its subsidiariesbehavior are available on our websitewww.shinhangroup.comwww.shinhangroup.com.. Several of our subsidiaries, including Shinhan Bank, Shinhan Investment and Shinhan Life Insurance, currently also have their own codes of business conduct and ethics.

On May 25, 2011, the SEC adopted final rules to implement whistleblower provisions of the Dodd-Frank Act, which are applicable to foreign private issuers with securities registered under the U.S. securities laws. The final rules provide that any eligible whistleblower who voluntarily provides the SEC with original information that leads to the successful enforcement of an action brought by the SEC under U.S. securities laws must receive an award of between 10 and 30 percent of the total monetary sanctions collected if the sanctions exceed $1,000,000. An eligible whistleblower is defined as someone who provides information about a possible violation of the securities laws that he or she reasonably believes has occurred, is ongoing, or is about to occur. The possible violation does not need to be material, probably or even likely, but the information must have a “facially plausible relationship to some securities law violation”; frivolous submissions would not qualify. The final rules also prohibit retaliation against the whistleblower. While the final rules do not require employees to first report allegations of wrongdoing through a company’s corporate compliance system, they do seek to incentivize whistleblowers to utilize internal corporate compliance first by, among other things, (i) giving employees who first report information internally the benefit of the internal reporting date for purposes of the SEC program so long as the whistleblower submits the same information to the SEC within 120 days of the initial disclosure; (ii) clarifying that the SEC will consider, as part of the criteria for determining the amount of a whistleblower’s award, whether the whistleblower effectively utilized the company’s corporate compliance

program or hindered the function of the program; and (iii) crediting a whistleblower who reports internally first and whose company passes the information along to the SEC, which would mean the whistleblower could receive a potentially higher award for information gathered in an internal investigation initiated as a result of the whistleblower’s internal report.

In addition, the final rules address concerns that the whistleblower rules incentivize officers, directors and those with legal, audit, compliance or similar responsibilities to abuse these positions by making whistleblower complaints to the SEC with respect to information they obtained in these roles by generally providing that information obtained through a communication subject to attorney-client privilege or as a result of legal representation would not be eligible for a whistleblower award unless disclosure would be permitted by attorney conduct rules. Accordingly, officers and directors, auditors and compliance personnel and other persons in similar roles would not be eligible to receive awards for information received in these positions unless (x) they have a reasonable basis to believe that (1) disclosure of the information is necessary to prevent the entity from engaging in conduct that is likely to cause substantial injury to the financial interests of the entity or investors; or (2) the entity is engaging in conduct that will impede an investigation of the misconduct, for example, destroying documents or improperly influencing witnesses; or (y) 120 days has passed since the whistleblower provided the information to senior responsible persons at the entity or 120 days has passed since the whistleblower received the information at a time when these people were already aware of the information.

There is no corresponding law or regulation in Korea. However, we have established corporate governance guidelines and code of business conduct and ethics through our Corporate Governance and Chief Executive Officer Recommendation Committee.

Shareholder Approval of Equity Compensation Plans

Under the NYSE listing rules, shareholders of U.S. companies listed on the NYSE are required to approve all equity compensation plans.

Under Korean law, if a company issues stock options amounting to 10% or more of its issued and outstanding shares, only a board of director resolution is required for such issuance if permitted by such company’s articles of incorporation. Under our articles of incorporation, we may also grant stock options, but since April 1, 2010, we have not granted any stock options.

We currently have two equity compensation plans, consisting of a performance share plan for directors and key employees and an employee stock ownership plan for all employees under the Framework Act on Workers’Labor Welfare. Performance

In accordance with our internal regulations, performance shares granted to directors are granted pursuant to a resolution by the board of director, resolution, subject to the limit amount set by a resolution at the shareholders’ meeting while performance shares granted to key employees are granted pursuant to a resolution by the board of director, without any requirement that the limit amount be approved at the shareholders’ meeting. There are no requirements relating to the granting of performance shares under applicable Korean laws and our articles of incorporation.

Under the Framework Act on Workers’Labor Welfare, and the Enforcement Decree thereunder, a Korean company may issue stock options up to 20% of its issued and outstanding shares by a resolution at the shareholders’ meeting, with an individual limit of ₩6 million for any given year per each member of the employee stock ownership association, if permitted by the articles of incorporation. In addition, if a company is issuing stock options by a 10% of its issued and outstanding shares, only a board of director resolution is required for such issuance if permitted by the Articles of Incorporation. However, we have not adopted such provision in ourOur articles of incorporation and currently dodoes not offer any performance shares to our employees.contain such provision. The equity compensation scheme for the employee stock ownership association is governed by its internal regulations, over which we have no control under Korean law.

On April 1, 2010, our performance share plan replaced our stock option plan for directors. Accordingly, no stock options have been granted since April 1, 2010, and our outstanding stock option balance is wholly in connection with stock options granted prior to such date.

Annual Certification of Compliance

Under the NYSE listing rules, a chief executive officer of a U.S. company listed on the NYSE must annually certify that he or she is not aware of any violation by the company of NYSE corporate governance standards. As a foreign private issuer, we are not subject to this requirement. However, in accordance with rules applicable to both U.S. companies and foreign private issuers, we are required to promptly notify the NYSE in writing if any executive officer becomes aware of any material noncompliance with the NYSE corporate governance standards applicable to us. In addition, foreign private issuers, including us, are required to submit to the NYSE an annual written affirmation relating to compliance with Sections 303A.06 and 303A.11 of the NYSE listed company manual, which are the NYSE corporate governance standards applicable to foreign private issuers. All written affirmations must be executed in the form provided by the NYSE, without modification. An

annual written affirmation is required to be submitted to the NYSE within 30 days of filing with the SEC our annual report on Form 20-F. We have been in compliance with this requirement in all material respects and plan to submit such affirmation within the prescribed time line.line

 

ITEM 16.H.MINE SAFETY DISCLOSURE

Not applicable.

 

ITEM 17.ITEM 17.FINANCIAL STATEMENTS

We have responded to Item 18 in lieu of responding to this item.

ITEM 18.ITEM 18.FINANCIAL STATEMENTS

Reference is made to Item 19(a) for a list of all financial statements filed as part of this annual report.

 

ITEM 19.ITEM 19.EXHIBITS

(a) Financial Statements filed as part of this Annual Report:

(a)Financial Statements filed as part of this Annual Report:

See Index to Financial Statements on page F-1 of this annual report.

(b) Statistical disclosure by bank holding companies specified in Industry Guide 3 filed as part of this Annual Report:

See Supplemental Financial Information on page S-1 of this annual report.

(c) Exhibits filed as part of this Annual Report:

(b)Exhibits filed as part of this Annual Report:

See Exhibit Index beginning on page E-1 of this annual report.

SIGNATURES

The registrant hereby certifies that it meets all of the requirements for filing on Form 20-F and that it has duly caused and authorized the undersigned to sign this annual report on its behalf.

Date: April 30, 20132015

 

SHINHAN FINANCIAL GROUP CO, LTD.

By:

/s/ Dong Woo Han Dongwoo

Name:

Dong Woo Han Dongwoo

Title:

Chairman and Chief Executive Officer

INDEX TO CONSOLIDATED FINANCIAL STATEMENTS

 

   Page 

Index to Consolidated Financial Statements

   F-1  

Report of Independent Registered Public Accounting Firm

   F-2  

Consolidated Statements of Financial Position

F-3

Consolidated Statements of Comprehensive Income

   F-4  

Consolidated Statements of Changes in EquityComprehensive Income

   F-6F-5  

Consolidated Statements of Cash FlowsChanges in Equity

   F-9F-7  

Consolidated Statements of Cash Flows

F-10

Notes to the Consolidated Financial Statements

   F-11F-12  

REPORT OF INDEPENDENT REGISTERED PUBLIC ACCOUNTING FIRM

The Board of Directors and Stockholders

Shinhan Financial Group Co., Ltd.:

We have audited the accompanying consolidated statements of financial position of Shinhan Financial Group Co., Ltd. and its subsidiaries (the “Group”) as of December 31, 20112013 and 2012,2014, and the related consolidated statements of comprehensive income, changes in equity and cash flows for each of the years in the three-year period ended December 31, 2012.2014. We also have audited the Group’s internal control over financial reporting as of December 31, 2012,2014, based on criteria established in Internal Control Integrated Framework (2013) issued by the Committee of Sponsoring Organizations of the Treadway Commission (COSO). The Group’s management is responsible for these consolidated financial statements, for maintaining effective internal control over financial reporting, and for its assessment of the effectiveness of internal control over financial reporting, included in the accompanying “Management’s Annual Report on Internal Control over Financial Reporting”. Our responsibility is to express an opinion on these consolidated financial statements and an opinion on the Group’s internal control over financial reporting based on our audits.

We conducted our audits in accordance with the standards of the Public Company Accounting Oversight Board (United States). Those standards require that we plan and perform the audit to obtain reasonable assurance about whether the consolidated financial statements are free of material misstatement and whether effective internal control over financial reporting was maintained in all material respects. Our audits of the consolidated financial statements included examining, on a test basis, evidence supporting the amounts and disclosures in the consolidated financial statements, assessing the accounting principles used and significant estimates made by management, and evaluating the overall financial statement presentation. Our audit of internal control over financial reporting included obtaining an understanding of internal control over financial reporting, assessing the risk that a material weakness exists, and testing and evaluating the design and operating effectiveness of internal control based on the assessed risk. Our audits also included performing such other procedures as we considered necessary in the circumstances. We believe that our audits provide a reasonable basis for our opinions.

A company’s internal control over financial reporting is a process designed to provide reasonable assurance regarding the reliability of financial reporting and the preparation of financial statements for external purposes in accordance with generally accepted accounting principles. A company’s internal control over financial reporting includes those policies and procedures that (1) pertain to the maintenance of records that, in reasonable detail, accurately and fairly reflect the transactions and dispositions of the assets of the company; (2) provide reasonable assurance that transactions are recorded as necessary to permit preparation of financial statements in accordance with generally accepted accounting principles, and that receipts and expenditures of the company are being made only in accordance with authorizations of management and directors of the company; and (3) provide reasonable assurance regarding prevention or timely detection of unauthorized acquisition, use, or disposition of the company’s assets that could have a material effect on the financial statements.

Because of its inherent limitations, internal control over financial reporting may not prevent or detect misstatements. Also, projections of any evaluation of effectiveness to future periods are subject to the risk that controls may become inadequate because of changes in conditions, or that the degree of compliance with the policies or procedures may deteriorate.

In our opinion, the consolidated financial statements referred to above present fairly, in all material respects, the financial position of the Group as of December 31, 20112013 and 20122014 and the results of their operations and their cash flows for each of the years in the three-year period ended December 31, 2012,2014, in conformity with International Financial Reporting Standards as issued by the International Accounting Standards Board. Also in our opinion, the Group maintained, in all material respects, effective internal control over financial reporting as of December 31, 2012,2014, based on criteria established in Internal Control Integrated Framework (2013) issued by the Committee of Sponsoring Organizations of the Treadway Commission.

/s/ KPMG Samjong Accounting Corp.

Seoul, Korea

April 30, 20132015

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES

Consolidated Statements of Financial Position

As of December 31, 20112013 and 20122014

 

  Note   2011 2012 
      (In millions of won) 
(In millions of won)  Notes   2013
(Restated
see note 48)
 2014 

Assets

          

Cash and due from banks

   4,8,20    14,730,932    13,394,331     4,8,20    16,472,509   20,584,838  

Trading assets

   4,9,20     11,954,266    14,018,894     4,9,20     18,033,298   24,362,176  

Financial assets designated at fair value through profit or loss

   4,10,20     1,800,846    2,585,111     4,10,20     3,360,765   2,737,375  

Derivative assets

   4,11     2,319,585    2,164,852     4,11     1,717,468   1,568,307  

Loans

   4,12,20     192,572,571    199,655,732  

Loans, net

   4,12,20     205,722,718   221,617,689  

Available-for-sale financial assets

   4,13,20     34,105,747    36,328,429     4,13,20,48     33,596,567   31,418,014  

Held-to-maturity financial assets

   4,13,20     11,894,664    11,659,215     4,13,20     11,031,307   13,373,384  

Property and equipment, net

   14,20     2,993,860    3,046,686     14,20     3,214,303   3,147,255  

Intangible assets, net

   15     4,203,460    4,190,776     15     4,226,378   4,152,843  

Investments in associates

   16     248,848    298,518     16     328,567   341,876  

Current tax receivable

     9,022    14,128       6,184   10,643  

Deferred tax assets

   42     29,202    95,970     42,48     196,410   228,356  

Investment properties, net

   17     275,123    246,970  

Investment property, net

   17     690,257   267,529  

Other assets, net

   4,18     10,887,878    13,094,465     4,18,48     12,451,007   14,202,627  

Assets held for sale

     15,792    54,412       242,815   8,892  
    

 

  

 

     

 

  

 

 

Total assets

    288,041,796    300,848,489  311,290,553   338,021,804  
    

 

  

 

     

 

  

 

 

Liabilities

     

Deposits

   4,21    163,015,732    170,096,454   4,21  178,809,881   193,709,738  

Trading liabilities

   4,22     704,418    1,370,723   4,22   1,258,283   2,688,734  

Financial liabilities designated at fair value through profit or loss

   4,23     3,298,409    4,822,197   4,23   5,909,130   8,996,181  

Derivative liabilities

   4,11     1,972,197    1,904,044   4,11,48   2,019,395   1,717,555  

Borrowings

   4,24     20,033,246    18,891,378   4,24   20,142,908   22,973,767  

Debt securities issued

   4,25     39,736,958    38,840,175   4,25   37,491,439   37,334,612  

Liability for defined benefit obligations

   26     274,661    214,068  

Liabilities for defined benefit obligations

 26   117,655   309,457  

Provisions

   27     869,592    746,846   27   750,283   694,165  

Current tax payable

     568,074    252,283   239,174   256,993  

Deferred tax liabilities

   42     282    19,890   42   14,625   9,549  

Liabilities under insurance contracts

   28     10,867,254    13,418,559   28,48   15,661,827   17,776,280  

Other liabilities

   4,29     19,842,168    21,492,049   4,29   19,020,815   21,039,865  
    

 

  

 

     

 

  

 

 

Total liabilities

     261,182,991    272,068,666   281,435,415   307,506,896  
    

 

  

 

     

 

  

 

 

Equity

   30      30  

Capital stock

     2,645,053    2,645,053   2,645,053   2,645,053  

Other equity instrument

     238,582    537,443  

Hybrid bonds

 537,443   537,443  

Capital surplus

     9,886,849    9,887,199   9,887,335   9,887,335  

Capital adjustments

     (392,654  (393,097 (393,128 (393,405

Accumulated other comprehensive income

     1,188,948    1,134,820   48   672,967   637,894  

Retained earnings

     10,829,723    12,499,259   48   14,188,480   15,869,779  
    

 

  

 

     

 

  

 

 

Total equity attributable to equity holders of Shinhan Financial Group Co., Ltd.

     24,396,501    26,310,677   27,538,150   29,184,099  

Non-controlling interests

   30     2,462,304    2,469,146   30   2,316,988   1,330,809  
    

 

  

 

     

 

  

 

 

Total equity

     26,858,805    28,779,823   29,855,138   30,514,908  
    

 

  

 

     

 

  

 

 

Total liabilities and equity

    288,041,796    300,848,489  311,290,553   338,021,804  
    

 

  

 

     

 

  

 

 

See accompanying notes to the consolidated financial statements

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES

Consolidated Statements of Comprehensive Income

For the years ended December 31, 2010, 2011 and 2012

    Note   2010  2011  2012 
       (In millions of won) 

Interest income

    12,908,734    13,780,714    13,857,112  

Interest expense

     (6,436,118  (6,700,743  (6,882,901
    

 

 

  

 

 

  

 

 

 

Net interest income

   32     6,472,616    7,079,971    6,974,211  
    

 

 

  

 

 

  

 

 

 

Fees and commission income

     3,397,247    3,557,132    3,513,839  

Fees and commission expense

     (1,639,409  (1,797,961  (1,941,748
    

 

 

  

 

 

  

 

 

 

Net fees and commission income

   33     1,757,838    1,759,171    1,572,091  
    

 

 

  

 

 

  

 

 

 

Net insurance loss

   28     (75,569  (119,201  (209,303

Dividend income

   34     217,451    208,860    175,783  

Net trading income (loss)

   35     332,536    (131,848  595,866  

Net foreign currency transaction gain

     117,417    13,874    280,028  

Net gain (loss) on financial instruments designated at fair value through profit or loss

   36     (124,757  171,911    (532,070

Net gain on sale of available-for-sale financial assets

   13     652,188    846,345    536,581  

Impairment losses on financial assets

   37     (1,336,114  (982,958  (1,415,794

General and administrative expenses

   38     (3,847,674  (4,135,357  (4,059,560

Net other operating expenses

   40     (613,025  (538,382  (723,881
    

 

 

  

 

 

  

 

 

 

Operating income

     3,552,907    4,172,386    3,193,952  
    

 

 

  

 

 

  

 

 

 

Equity in income of associates

   16     15,322    57,790    27,538  

Other non-operating income(loss), net

   41     (138,424  (37,614  11,522  
    

 

 

  

 

 

  

 

 

 

Income before income taxes

     3,429,805    4,192,562    3,233,012  

Income tax expense

   42     (570,375  (919,929  (738,944
    

 

 

  

 

 

  

 

 

 

Net income for the year

   30,43     2,859,430    3,272,633    2,494,068  
    

 

 

  

 

 

  

 

 

 

Other comprehensive income (loss) for the year, net of income tax

      

Foreign currency translation adjustments for foreign operations

     (18,010  16,120    (85,343

Net change in unrealized fair value of available-for-sale financial assets

     175,213    (460,437  11,260  

Equity in other comprehensive income of associates

     20,762    2,717    4,097  

Total other comprehensive loss, net of income tax cash flow hedges

     13,486    1,429    15,655  

Other comprehensive income (loss) of separate account

     1,703    (579  570  
    

 

 

  

 

 

  

 

 

 
   30     193,154    (440,750  (53,761
    

 

 

  

 

 

  

 

 

 

Total comprehensive income for the year

    3,052,584    2,831,883    2,440,307  
    

 

 

  

 

 

  

 

 

 

See accompanying notes to the consolidated financial statements.

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES

Consolidated Statements of Comprehensive Income — (Continued)

For the years ended December 31, 2010, 2011 and 2012

    Note   2010   2011   2012 
       (In millions of won) 

Net income attributable to:

        

Equity holders of Shinhan Financial Group Co., Ltd.

   30,43    2,684,589     3,100,011     2,322,732  

Non-controlling interest

     174,841     172,622     171,336  
    

 

 

   

 

 

   

 

 

 
    2,859,430     3,272,633     2,494,068  
    

 

 

   

 

 

   

 

 

 

Total comprehensive income attributable to:

        

Equity holders of Shinhan Financial Group Co., Ltd.

    2,877,036     2,659,464     2,268,604  

Non-controlling interest

     175,548     172,419     171,703  
    

 

 

   

 

 

   

 

 

 
    3,052,584     2,831,883     2,440,307  
    

 

 

   

 

 

   

 

 

 

Earnings per share:

   30,43        

Basic earnings per share in won

    5,175     5,954     4,686  
    

 

 

   

 

 

   

 

 

 

Diluted earnings per share in won

    5,076     5,832     4,686  
    

 

 

   

 

 

   

 

 

 

See accompanying notes to the consolidated financial statements

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES

Consolidated Statements of Changes in EquityComprehensive Income

For the years ended December 31, 2010, 20112012, 2013 and 20122014

 

   Equity attributable to equity holders of Shinhan Financial Group Co., Ltd  Non-controlling
interest
  Total 
  Capital stock  Other
equity
instruments
  Capital
surplus
  Capital
adjustments
  Accumulated
other
comprehensive
income
  Retained
earnings
  Sub-total   
  (In millions of won) 

Balance at January 1, 2010

 2,589,553        8,834,971    (390,866  1,437,048    9,806,764    22,277,470    2,464,923    24,742,393  

Net income for the period

                      2,684,589    2,684,589    174,841    2,859,430  

Other comprehensive income, net of income tax

         

Foreign currency translation adjustments

                  (17,927      (17,927  (83  (18,010

Valuation gain on available-for-sale financial assets

                  174,423        174,423    790    175,213  

Equity in other comprehensive income of associates

                  20,762        20,762        20,762  

Net gain on cash flow hedges

                  13,486        13,486        13,486  

Other comprehensive income of separate account

                  1,703        1,703        1,703  
 

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 
                  192,447        192,447    707    193,154  
 

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 

Total comprehensive income for the period

                  192,447    2,684,589    2,877,036    175,548    3,052,584  
 

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 

Transactions with owners, etc

         

Dividends

                      (420,266  (420,266      (420,266

Change in other capital adjustments

              13            13        13  

Change in retained earnings of subsidiaries

                      134    134        134  

Change in other non-controlling interests

                           (179,633  (179,633
 

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 
              13        (420,132  (420,119  (179,633  (599,752
 

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 

Balance at December 31, 2010

 2,589,553        8,834,971    (390,853  1,629,495    12,071,221    24,734,387    2,460,838    27,195,225  
 

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 
(In millions of won)  Notes   2012
(Restated
see note 48)
  2013
(Restated
see note 48)
  2014 

Interest income

    13,998,521    12,591,322    12,060,507  

Interest expense

     (7,018,803  (5,986,438  (5,270,707
    

 

 

  

 

 

  

 

 

 

Net interest income

 32,48   6,979,718   6,604,884   6,789,800  
    

 

 

  

 

 

  

 

 

 

Fees and commission income

 3,491,151   3,489,668   3,560,500  

Fees and commission expense

 (1,948,006 (2,103,313 (2,091,342
    

 

 

  

 

 

  

 

 

 

Net fees and commission income

 33   1,543,145   1,386,355   1,469,158  
    

 

 

  

 

 

  

 

 

 

Insurance income

 4,434,009   4,230,013   4,221,120  

Insurance expenses

 (4,645,384 (4,612,791 (4,634,320
    

 

 

  

 

 

  

 

 

 

Net insurance loss

 28,48   (211,375 (382,778 (413,200
    

 

 

  

 

 

  

 

 

 

Dividend income

 34,48   174,325   155,984   175,798  

Net trading income

 35,48   607,861   74,912   262,492  

Net foreign currency transaction gain

 280,028   296,187   223,718  

Net loss on financial instruments designated at fair value through profit or loss

 36   (532,070 (122,020 (360,972

Net gain on disposal of available-for-sale financial assets

 13   535,578   700,609   680,931  

Impairment losses on financial assets

 37   (1,416,220 (1,339,897 (1,174,379

General and administrative expenses

 38   (4,061,576 (4,202,550 (4,462,883

Other operating expenses, net

 40   (723,519 (539,687 (535,653
    

 

 

  

 

 

  

 

 

 

Operating income

 3,175,895   2,631,999   2,654,810  

Equity method income

 16   27,538   7,286   30,580  

Other non-operating income, net

 41   25,131   37,268   182,186  
    

 

 

  

 

 

  

 

 

 

Profit before income taxes

 3,228,564   2,676,553   2,867,576  
    

 

 

  

 

 

  

 

 

 

Income tax expense

 42,48   738,226   621,214   667,965  
    

 

 

  

 

 

  

 

 

 

Profit for the year

 30,43,48  2,490,338   2,055,339   2,199,611  
    

 

 

  

 

 

  

 

 

 

 

See accompanying notes to the consolidated financial statements

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES

Consolidated Statements of Changes in Equity — (Continued)

For the years ended December 31, 2010, 2011 and 2012

   Equity attributable to equity holders of Shinhan Financial Group Co., Ltd  Non-controlling
interest
  Total 
  Capital
stock
  Other
equity
instruments
  Capital
surplus
  Capital
adjustments
  Accumulated
other
comprehensive
income
  Retained
earnings
  Sub-total   
  (In millions of won) 

Balance at January 1, 2011

 2,589,553        8,834,971    (390,853  1,629,495    12,071,221    24,734,387    2,460,838    27,195,225  

Net income for the period

                      3,100,011    3,100,011    172,622    3,272,633  

Other comprehensive income, net of income tax

         

Foreign currency translation adjustments

                  16,086        16,086    34    16,120  

Net change in unrealized fair value of available-for-sale financial assets

                  (460,200      (460,200  (237  (460,437

Equity in other comprehensive income of associates

                  2,717        2,717        2,717  

Net change in unrealized fair value of cash flow hedges

                  1,429        1,429        1,429  

Other comprehensive income of separate account

                  (579      (579      (579
 

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 
                  (440,547      (440,547  (203  (440,750
 

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 

Total comprehensive income for the period

                  (440,547  3,100,011    2,659,464    172,419    2,831,883  
 

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 

Transactions with owners, etc

         

Dividends

                      (586,236  (586,236      (586,236

Dividends to hybrid bonds

                      (2,594  (2,594      (2,594

Issuance of preferred stock

  55,500        1,050,664                1,106,164        1,106,164  

Issuance of hybrid bonds

      238,582                    238,582        238,582  

Redemption of preferred stock

                      (3,752,679  (3,752,679      (3,752,679

Change in other capital surplus

          1,214                1,214        1,214  

Change in other capital adjustments

              (1,801          (1,801      (1,801

Change in other non-controlling interests

                              (170,953  (170,953
 

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 
  55,500    238,582    1,051,878    (1,801      (4,341,509  (2,997,350  (170,953  (3,168,303
 

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 

Balance at December 31, 2011

 2,645,053    238,582    9,886,849    (392,654  1,188,948    10,829,723    24,396,501    2,462,304    26,858,805  
 

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 

See accompanying notes to the consolidated financial statements

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES

Consolidated Statements of Changes in Equity — (Continued)

For the years ended December 31, 2010, 2011 and 2012

   Equity attributable to equity holders of Shinhan Financial Group Co., Ltd  Non-controlling
interest
  Total 
  Capital
stock
  Other
equity
instruments
  Capital
surplus
  Capital
adjustments
  Accumulated
other
comprehensive
income
  Retained
earnings
  Sub-total   
  (In millions of won) 

Balance at January 1, 2012

 2,645,053    238,582    9,886,849    (392,654  1,188,948    10,829,723    24,396,501    2,462,304    26,858,805  

Net income for the period

       2,322,732    2,322,732    171,336    2,494,068  

Other comprehensive income, net of income tax

         

Foreign currency translation adjustments

                  (85,121      (85,121  (222  (85,343

Net change in unrealized fair value of available-for-sale financial assets

                  10,671        10,671    589    11,260  

Equity in other comprehensive income of associates

                  4,097        4,097        4,097  

Net change in unrealized fair value of cash flow hedges

                �� 15,655        15,655        15,655  

Other comprehensive income of separate account

                  570        570        570  
 

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 
                  (54,128      (54,128  367    (53,761
 

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 

Total comprehensive income for the period

                  (54,128  2,322,732    2,268,604    171,703    2,440,307  
 

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 

Transactions with owners, etc

         

Dividends

                      (629,508  (629,508      (629,508

Dividends to hybrid bonds

                      (23,688  (23,688      (23,688

Issuance of hybrid bonds

      298,861                    298,861        298,861  

Change in other capital surplus

          350                350        350  

Change in other capital adjustments

              (443          (443      (443

Change in other non-controlling interests

                              (164,861  (164,861
 

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 
      298,861    350    (443      (653,196  (354,428  (164,861  (519,289
 

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 

Balance at December 31, 2012

 2,645,053    537,443    9,887,199    (393,097  1,134,820    12,499,259    26,310,677    2,469,146    28,779,823  
 

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 

See accompanying notes to the consolidated interim financial statements.

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES

Consolidated Statements of Cash Flows

For the years ended December 31, 2010, 2011 and 2012

   Note   2010  2011  2012 
       (In millions of won) 

Cash flows from operating activities

      

Income before income taxes

    3,429,805    4,192,562    3,233,012  

Adjustments for:

      

Net interest income

   32     (6,472,616  (7,079,971  (6,974,211

Dividend income

   34     (217,451  (208,860  (175,783

Net fees and commission expense

     186,778    182,169    39,142  

Insurance expense

   28     1,879,071    2,297,723    3,043,780  

Net trading loss (income)

   35     (934,637  17,876    (401,260

Net foreign currency transaction loss (gain)

     (33,715  11,293    (86,820

Net loss (gain) on financial assets designated at fair value through profit or loss

   36     126,003    (167,961  353,830  

Gain on disposal of available-for-sale financial assets

   13     (652,188  (846,345  (536,581

Provision for allowance

   12     1,270,327    896,006    1,315,159  

Impairment losses on other financial assets

     145,720    91,303    100,635  

Salaries expense

     207,364    217,739    146,265  

Depreciation and amortization

   38     304,398    287,734    298,836  

Other operating income

     (327,534  (586,604  (526,504

Equity in income of associates

   16     (15,322  (57,790  (27,538
    

 

 

  

 

 

  

 

 

 
     (4,533,802  (4,945,688  (3,431,050
    

 

 

  

 

 

  

 

 

 

Changes in assets and liabilities:

      

Due from banks

     2,267,760    (3,540,709  1,848,425  

Trading assets

     (661,376  (2,723,770  (1,358,678

Financial instruments designated at fair value through profit or loss

     198,709    1,821,807    467,291  

Derivative assets

     878,527    195,134    303,947  

Loans

     (11,765,921  (11,397,231  (8,963,549

Other assets

     (545,154  (1,036,742  (3,251,261

Deposits

     4,984,857    12,941,911    8,473,410  

Liability for defined benefit obligations

   26     (153,659  (115,687  (206,634

Provision

   27     (126,058  (19,564  153,118  

Other liabilities

     1,764,519    (298,829  6,136,185  
    

 

 

  

 

 

  

 

 

 
     (3,157,796  (4,173,680  3,602,254  
    

 

 

  

 

 

  

 

 

 

Income taxes paid

     (635,480  (651,914  (1,075,460

Interest received

     12,447,767    13,273,499    13,428,249  

Interest paid

     (6,400,867  (6,492,566  (6,855,041

Dividends received

     217,451    208,860    175,934  
    

 

 

  

 

 

  

 

 

 

Net cash provided by operating activities

    1,367,078    1,411,073    9,077,898  
    

 

 

  

 

 

  

 

 

 

See accompanying notes to the consolidated financial statements.

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES

Consolidated Statements of Cash Flows —Comprehensive Income (Continued)

For the years ended December 31, 2010, 20112012, 2013 and 20122014

 

   Note   2010  2011  2012 
       (In millions of won) 

Cash flows from investing activities

      

Proceeds from disposition of financial assets designated at fair value through profit or loss

    29,765    98,472    52,909  

Acquisition of disposition of financial assets designated at fair value through profit or loss

             (134,507

Proceeds from disposition of available-for-sale financial assets

     41,339,784    43,335,156    40,687,182  

Acquisition of available-for-sale financial assets

     (40,911,086  (47,704,240  (42,526,208

Proceeds from disposition of held-to-maturity financial assets

     2,438,571    4,499,462    2,684,122  

Acquisition of held-to-maturity financial assets

     (2,150,234  (3,828,684  (2,489,373

Proceeds from disposition of property and equipment

   14,41     117,401    69,347    21,668  

Acquisition of property and equipment

   14     (373,515  (302,111  (292,898

Proceeds from disposition of intangible assets

   15,41     7,907    12,676    7,044  

Acquisition of intangible assets

   15     (64,568  (168,132  (123,736

Proceeds from disposition of investments in associates

     17,597    71,827    15,543  

Acquisition of investments in associates

     (117,763  (27,661  (43,353

Proceeds from disposition of investment property

   17,41     193    23,037    2,880  

Acquisition of investment property

   17         (17  (38

Proceeds from disposition of assets held for sale

         2,047    6,489  

Increase in other assets

     (158,956  (90,922  (166,593

Business combination, net of cash acquired

   45         (103,859  90,010  
    

 

 

  

 

 

  

 

 

 

Net cash provided by (used in) investing activities

     175,096    (4,113,602  (2,208,859
    

 

 

  

 

 

  

 

 

 

Cash flows from financing activities

      

Issuance of preferred stock

         1,107,278      

Issuance of hybrid bond

         238,682    298,861  

Proceeds from borrowings

     18,588,342    21,300,793    573,185,672  

Repayments of borrowings

     (18,324,239  (19,397,747  (574,028,621

Proceeds from debt securities issued

     14,071,906    13,056,571    11,696,281  

Repayments of debt securities issued

     (15,327,621  (13,760,022  (12,506,217

Increase (decrease) in other liabilities

     117,841    (22,512  20,996  

Repayments of preferred stock

             (3,765,124

Dividends paid

     (427,571  (585,557  (650,697

Cash inflows from cash flow hedges

     174,772    75,887    36,752  

Decrease in non-controlling interest

     (168,556  (173,559  (164,874
    

 

 

  

 

 

  

 

 

 

Net cash provided by (used in) financing activities

     (1,295,126  1,839,814    (5,876,971
    

 

 

  

 

 

  

 

 

 

Effect of exchange rate fluctuations on cash and cash equivalents held

     (31,489  (1,088  4,316  
    

 

 

  

 

 

  

 

 

 

Increase (decrease) in cash and cash equivalents

     215,559    (863,803  996,384  

Cash and cash equivalents at beginning of year

   45     4,617,586    4,833,145    3,969,342  
    

 

 

  

 

 

  

 

 

 

Cash and cash equivalents at end of year

   45    4,833,145    3,969,342    4,965,726  
    

 

 

  

 

 

  

 

 

 
(In millions of won, except earnings per share)  Notes   2012
(Restated

see note 48)
  2013
(Restated
see note 48)
  2014 

Other comprehensive income (loss) for the year, net of income tax

      

Items that are or may be reclassified to profit or loss:

      

Foreign currency translation adjustments for foreign operations

    (84,917  (57,845  (12,868

Net change in unrealized fair value of available-for-sale financial assets

     13,441    (268,943  135,908  

Equity in other comprehensive income of associates

     4,097    (4,811  6,255  

Net change in unrealized fair value of cash flow hedges

     15,655    6,089    (16,378

Other comprehensive income (loss) of separate account

     570    (1,829  5,820  
    

 

 

  

 

 

  

 

 

 
 (51,154 (327,339 118,737  

Items that will never be reclassified to profit or loss:

Remeasurements of the defined benefit liability

 179   18,599   (154,416
    

 

 

  

 

 

  

 

 

 

Total other comprehensive loss, net of income tax

 30,48   (50,975 (308,740 (35,679
    

 

 

  

 

 

  

 

 

 

Total comprehensive income for the year

2,439,363   1,746,599   2,163,932  
    

 

 

  

 

 

  

 

 

 

Net income attributable to:

Equity holders of Shinhan Financial Group Co., Ltd.

 30,43,48  2,320,319   1,898,577   2,081,110  

Non-controlling interest

 170,019   156,762   118,501  
    

 

 

  

 

 

  

 

 

 
2,490,338   2,055,339   2,199,611  
    

 

 

  

 

 

  

 

 

 

Total comprehensive income attributable to:

Equity holders of Shinhan Financial Group Co., Ltd.

 48  2,267,660   1,591,423   2,046,037  

Non-controlling interest

 171,703   155,176   117,895  
    

 

 

  

 

 

  

 

 

 
2,439,363   1,746,599   2,163,932  
    

 

 

  

 

 

  

 

 

 

Earnings per share:

 30,43,48  

Basic earnings per share in won

4,681   3,810   4,195  
    

 

 

  

 

 

  

 

 

 

Diluted earnings per share in won

4,681   3,810   4,195  
    

 

 

  

 

 

  

 

 

 

See accompanying notes to the consolidated financial statements.

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES

Consolidated Statements of Changes in Equity

For the year ended December 31, 2012, 2013 and 2014 (Restated, see note 48)

(In millions of won) Equity attributable to equity holders of Shinhan Financial Group Co., Ltd.  Non-
controlling
interests
  Total 
  Capital
stock
  Hybrid
bonds
  Capital
surplus
  Capital
adjustments
  Accumulated
other compre-
hensive income
  Retained
earnings
  Sub-total   

Balance at January 1, 2012

 2,645,053    238,582    9,886,849    (392,654  1,032,780    11,046,478    24,457,088    2,462,304    26,919,392  

Effect of prior period misstatement

  —      —      —      —      —      119    119    —      119  

Balance at January 1, 2012 (restated)

  2,645,053    238,582    9,886,849    (392,654  1,032,780    11,046,597    24,457,207    2,462,304    26,919,511  

Total comprehensive income for the year

         

Profit for the year

  —      —      —      —      —      2,320,319    2,320,319    170,019    2,490,338  

Other comprehensive income (loss), net of income tax:

         

Foreign currency translation adjustments

  —      —      —      —      (84,695  —      (84,695  (222  (84,917

Net change in unrealized fair value of available-for-sale financial assets

  —      —      —      —      12,852    —      12,852    589    13,441  

Equity in other comprehensive income of associates

  —      —      —      —      4,097    —      4,097    —      4,097  

Net change in unrealized fair value of cash flow hedges

  —      —      —      —      15,655    —      15,655    —      15,655  

Other comprehensive income of separate account

  —      —      —      —      570    —      570    —      570  

Remeasurements of defined benefit plans

  —      —      —      —      (1,138  —      (1,138  1,317    179  
 

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 

Total other comprehensive income (loss)

 —     —     —     —     (52,659 —     (52,659 1,684   (50,975
 

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 

Total comprehensive income

 —     —     —     —     (52,659 2,320,319   2,267,660   171,703   2,439,363  
 

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 

Other changes in equity

Dividends

 —     —     —     —     —     (629,508 (629,508 —     (629,508

Dividends to hybrid bonds

 —     —     —     —     —     (23,688 (23,688 —     (23,688

Issuance of hybrid bonds

 —     298,861   —     —     —     —     298,861   —     298,861  

Change in other capital surplus

 —     —     350   —     —     —     350   —     350  

Change in other capital adjustments

 —     —     —     (443 —     —     (443 —     (443

Redemption of subsidiary’s hybrid bonds and others

 —     —     —     —     —     —     —     (92,754 (92,754
 

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 
 —     298,861   350   (443 —     (653,196 (354,428 (92,754 (447,182
 

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 

Balance at December 31, 2012 (restated)

2,645,053   537,443   9,887,199   (393,097 980,121   12,713,720   26,370,439   2,541,253   28,911,692  
 

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 

See accompanying notes to the consolidated financial statements.

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES

Consolidated Statements of Changes in Equity (Continued)

For the year ended December 31, 2012, 2013 and 2014 (Restated, see note 48)

(In millions of won) Equity attributable to equity holders of Shinhan Financial Group Co., Ltd.  Non-
controlling
interests
  Total 
  Capital
stock
  Hybrid
bonds
  Capital
surplus
  Capital
adjustments
  Accumulated
other compre-
hensive income
  Retained
earnings
  Sub-total   

Balance at January 1, 2013

 2,645,053    537,443    9,887,199    (393,097  980,121    12,715,172    26,371,891    2,541,253    28,913,144  

Effect of prior period misstatement

  —      —      —      —      —      (1,452  (1,452  —      (1,452

Balance at January 1, 2013 (restated)

  2,645,053    537,443    9,887,199    (393,097  980,121    12,713,720    26,370,439    2,541,253    28,911,692  

Total comprehensive income for the year

         

Profit for the year

  —      —      —      —      —      1,898,577    1,898,577    156,762    2,055,339  

Other comprehensive income (loss), net of income tax:

         

Foreign currency translation adjustments

  —      —      —      —      (57,825  —      (57,825  (20  (57,845

Net change in unrealized fair value of available-for-sale financial assets

  —      —      —      —      (267,694  —      (267,694  (1,249  (268,943

Equity in other comprehensive income of associates

  —      —      —      —      (4,811  —      (4,811  —      (4,811

Net change in unrealized fair value of cash flow hedges

  —      —      —      —      6,089    —      6,089    —      6,089  

Other comprehensive income of separate account

  —      —      —      —      (1,829  —      (1,829  —      (1,829

Remeasurements of defined benefit plans

  —      —      —      —      18,916    —      18,916    (317  18,599  
 

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 

Total other comprehensive income (loss)

 —     —     —     —     (307,154 —     (307,154 (1,586 (308,740
 

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 

Total comprehensive income

 —     —     —     —     (307,154 1,898,577   1,591,423   155,176   1,746,599  
 

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 

Other changes in equity

Dividends

 —     —     —     —     —     (393,878 (393,878 —     (393,878

Dividends to hybrid bonds

 —     —     —     —     —     (29,939 (29,939 —     (29,939

Change in other capital surplus

 —     —     136   —     —     —     136   —     136  

Change in other capital adjustments

 —     —     —     (31 —     —     (31 —     (31

Redemption of subsidiary’s hybrid bonds and others

 —     —     —     —     —     —     —     (379,441 (379,441
 

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 
 —     —     136   (31 —     (423,817 (423,713 (379,441 (803,153
 

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 

Balance at December 31, 2013 (restated)

2,645,053   537,443   9,887,335   (393,128 672,967   14,188,480   27,538,150   2,316,988   29,855,138  
 

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 

See accompanying notes to the consolidated financial statements.

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES

Consolidated Statements of Changes in Equity (Continued)

For the year ended December 31, 2012, 2013 and 2014 (Restated, see note 48)

(In millions of won) Equity attributable to equity holders of Shinhan Financial Group Co., Ltd.  Non-
controlling
interests
  Total 
  Capital
stock
  Hybrid
bonds
  Capital
surplus
  Capital
adjustments
  Accumulated
other compre-
hensive income
  Retained
earnings
  Sub-total   

Balance at January 1, 2014

 2,645,053    537,443    9,887,335    (393,128  671,807    14,194,163    27,542,673    2,316,988    29,859,661  

Change in accounting policy

  —      —      —      —      1,160    (1,611  (451  —      (451

Effect of prior period misstatement

  —      —      —      —      —      (4,072  (4,072  —      (4,072

Balance at January 1, 2014 (restated)

  2,645,053    537,443    9,887,335    (393,128  672,967    14,188,480    27,538,150    2,316,988    29,855,138  

Total comprehensive income for the year

         

Profit for the year

  —      —      —      —      —      2,081,110    2,081,110    118,501    2,199,611  

Other comprehensive income (loss), net of income tax:

         

Foreign currency translation adjustments

  —      —      —      —      (11,984  —      (11,984  (884  (12,868

Net change in unrealized fair value of available-for-sale financial assets

  —      —      —      —      134,507    —      134,507    1,401    135,908  

Equity in other comprehensive income of associates

  —      —      —      —      6,255    —      6,255    —      6,255  

Net change in unrealized fair value of cash flow hedges

  —      —      —      —      (16,378  —      (16,378  —      (16,378

Other comprehensive income of separate account

  —      —      —      —      5,820    —      5,820    —      5,820  

Remeasurements of defined benefit plans

  —      —      —      —      (153,293  —      (153,293  (1,123  (154,416
 

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 

Total other comprehensive income (loss)

 —     —     —     —     (35,073 —     (35,073 (606 (35,679
 

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 

Total comprehensive income

 —     —     —     —     (35,073 2,081,110   2,046,037   117,895   2,163,932  
 

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 

Other changes in equity

Dividends

 —     —     —     —     —     (370,168 (370,168 —     (370,168

Dividends to hybrid bonds

 —     —     —     —     —     (29,940 (29,940 —     (29,940

Change in other capital adjustments

 —     —     —     (277 —     —     (277 —     (277

Change in other retained earnings

 —     —     —     —     —     297   297   —     297  

Redemption of subsidiary’s hybrid bonds and others

 —     —     —     —     —     —     —     (1,104,074 (1,104,074
 

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 
 —     —     —     (277 —     (399,811 (400,088 (1,104,074 (1,504,162
 

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 

Balance at December 31, 2014

2,645,053   537,443   9,887,335   (393,405 637,894   15,869,779   29,184,099   1,330,809   30,514,908  
 

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 

See accompanying notes to the consolidated financial statements.

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES

Consolidated Statements of Cash Flows

For the years ended December 31, 2012, 2013 and 2014

(In millions of won)  Notes   2012
(Restated
see note 48)
  2013
(Restated
see note 48)
  2014 

Cash flows from operating activities

      

Profit before income taxes

    3,228,564    2,676,553    2,867,576  

Adjustments for:

      

Interest income

   32     (13,998,521  (12,591,322  (12,060,507

Interest expense

   32     7,018,803    5,986,438    5,270,707  

Dividend income

   34     (174,325  (155,984  (175,798

Net fees and commission expense

     39,142    82,410    166,204  

Net insurance loss

   28     3,043,780    2,764,340    2,583,739  

Net trading loss (gain)

   35     (414,253  227,976    151,525  

Net foreign currency translation loss (gain)

     (86,820  (2,520  31,356  

Net loss (gain) on financial assets designated at fair value through profit or loss

   36     353,830    (177,645  117,137  

Net gain on disposal of available-for-sale financial assets

   13     (535,578  (700,609  (680,931

Provision for credit losses

   12     1,315,365    1,124,927    944,429  

Impairment losses on other financial assets

     100,855    214,970    229,951  

Employee costs

     146,501    80,600    143,330  

Depreciation and amortization

   38     298,836    319,730    312,966  

Other operating loss (income)

     (534,076  61,074    (213,139

Equity method income, net

   16     (27,538  (7,286  (30,580

Other non-operating loss (income), net

     (23,054  15,510    (117,933
    

 

 

  

 

 

  

 

 

 
 (3,477,053 (2,757,391 (3,327,544
    

 

 

  

 

 

  

 

 

 

Changes in assets and liabilities:

Due from banks

 1,843,530   (1,954,448 (4,542,186

Trading assets and liabilities

 (1,414,528 (1,305,364 (4,711,789

Financial instruments designated at fair value through profit or loss

 467,291   396,252   3,593,303  

Derivative instruments

 301,268   23,171   (261,032

Loans

 (8,940,062 (7,444,790 (16,978,229

Other assets

 (3,232,456 (65,799 (2,012,074

Deposits

 8,444,336   5,825,422   14,994,221  

Liabilities for defined benefit obligations

 26   (206,635 (140,462 (141,614

Provisions

 27   (154,851 (105,796 (128,531

Other liabilities

 6,530,566   (2,315,596 3,079,941  
    

 

 

  

 

 

  

 

 

 
 3,638,459   (7,087,410 (7,107,990
    

 

 

  

 

 

  

 

 

 

Income taxes paid

 (1,074,846 (695,725 (667,784

Interest received

 13,569,246   12,499,754   11,732,050  

Interest paid

 (6,990,531 (5,891,494 (5,789,333

Dividends received

 174,475   156,196   212,381  
    

 

 

  

 

 

  

 

 

 

Net cash provided by (used in) operating activities

9,068,314   (1,099,517 (2,080,644
    

 

 

  

 

 

  

 

 

 

See accompanying notes to the consolidated financial statements.

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES

Consolidated Statements of Cash Flows (Continued)

For the years ended December 31, 2012, 2013 and 2014

(In millions of won)  Notes   2012
(Restated
see note 48)
  2013
(Restated
see note 48)
  2014 

Cash flows from investing activities

      

Proceeds from disposal of financial assets designated at fair value through profit or loss

    52,909    57,833    —    

Acquisition of financial assets designated at fair value through profit or loss

     (134,507  (7,937  —    

Proceeds from disposal of available-for-sale financial assets

     40,687,182    29,917,886    32,886,606  

Acquisition of available-for-sale financial assets

     (42,572,548  (26,999,720  (30,227,793

Proceeds from redemption of held-to-maturity financial assets

     2,684,122    2,393,951    2,667,782  

Acquisition of held-to-maturity financial assets

     (2,489,373  (1,806,589  (4,959,391

Proceeds from disposal of property and equipment

   14,41     8,017    29,021    32,377  

Acquisition of property and equipment

   14     (292,898  (294,003  (182,130

Proceeds from disposal of intangible assets

   15,41     6,711    8,097    10,275  

Acquisition of intangible assets

   15     (123,736  (154,407  (62,984

Proceeds from disposal of investments in associates

     50,125    27,466    77,592  

Acquisition of investments in associates

     (43,353  (55,389  (61,289

Proceeds from disposal of investment property

   17,41     2,880    38,085    676,496  

Acquisition of investment property

   17     (296,316  (234,432  (1,037

Proceeds from disposal of assets held for sale

     6,489    49,185    232,365  

Net decrease (increase) in other assets

     (166,593  39,509    (128,080

Proceeds from settlement of hedging derivative financial instruments for available-for-sale financial assets

     (58  2,073    —    

Business combination, net of cash acquired

   45     95,270    385,291    —    
    

 

 

  

 

 

  

 

 

 

Net cash provided by (used in) investing activities

 (2,525,677 3,395,920   960,789  
    

 

 

  

 

 

  

 

 

 

Cash flows from financing activities

Issuance of hybrid bond

 298,860   —     —    

Proceeds from borrowings

 22,256,148   21,665,428   30,493,012  

Repayments of borrowings

 (22,743,958 (21,142,955 (27,895,195

Proceeds from debt securities issued

 11,696,281   10,338,560   10,262,773  

Repayments of debt securities issued

 (12,506,217 (11,352,135 (10,619,073

Repayments of preferred stock

 (3,765,124 —     —    

Net increase (decrease) in other liabilities

 20,996   31,893   (28,842

Dividends paid

 (650,697 (424,014 (399,791

Payment of hedging derivative financial instruments for debt securities issued

 36,752   (24,292 (20,980

Redemption of subsidiary’s hybrid bonds and others

 (164,874 (379,441 (1,105,051
    

 

 

  

 

 

  

 

 

 

Net cash provided by (used in) financing activities

 (5,521,833 (1,286,956 686,853  
    

 

 

  

 

 

  

 

 

 

Effect of exchange rate fluctuations on cash and cash equivalents held

 4,316   3,964   16,237  
    

 

 

  

 

 

  

 

 

 

Increase (decrease) in cash and cash equivalents

 1,025,120   1,013,411   (416,765
    

 

 

  

 

 

  

 

 

 

Cash and cash equivalents at beginning of period

 45   3,982,645   5,007,765   6,021,176  
    

 

 

  

 

 

  

 

 

 

Cash and cash equivalents at end of period

 45  5,007,765   6,021,176   5,604,411  
    

 

 

  

 

 

  

 

 

 

See accompanying notes to the consolidated financial statements.

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES

Notes to the Consolidated Financial Statements

December 31, 2010, 20112012, 2013 and 20122014

(In millions of won)

 

1.

Reporting entity

Shinhan Financial Group Co., Ltd., the controlling company, and its subsidiaries included in consolidation (collectively the “Group”) are summarized as follows:

(a) Controlling company

(a)Controlling company

Shinhan Financial Group Co., Ltd. (the “Shinhan Financial Group”, or “Parent Company”) was incorporated on September 1, 2001 through a business combination involving the exchange of Shinhan Financial Group’s common stock with the former stockholders of Shinhan Bank Co., Ltd., Shinhan Investment Corp., Shinhan Capital Co., Ltd. and Shinhan BNP Paribas AMC.Asset Management Co., Ltd. Shinhan Financial Group’s shares were listed on the Korea Exchange on September 10, 2001 and Shinhan Financial Group’s American Depository Shares were listed on the New York Stock Exchange on September 16, 2003.

(b)

(b)Ownership of Shinhan Financial Group and its major consolidated subsidiaries as of December 31, 2013 and 2014 are as follows:

       Date of financial
information
  Ownership (%) 

Investor

  

Investee (*1)

 Location   2013   2014 

Shinhan Financial Group

  Shinhan Bank Co., Ltd. Korea December 31   100.0     100.0  

  Shinhan Card Co., Ltd.     100.0     100.0  

  Shinhan Investment Corp.     100.0     100.0  

  Shinhan Life Insurance Co., Ltd.     100.0     100.0  

  Shinhan Capital Co., Ltd.     100.0     100.0  

  Jeju Bank     68.9     68.9  

  Shinhan Credit Information Co., Ltd.     100.0     100.0  

  Shinhan Private Equity Inc.     100.0     100.0  

  

Shinhan BNP Paribas Asset Management Co., Ltd.

     65.0     65.0  

  SHC Management Co., Ltd.     100.0     100.0  

  Shinhan Data system     100.0     100.0  

  Shinhan Savings Bank     100.0     100.0  

  Shinhan AITAS Co., Ltd.     99.8     99.8  

Shinhan Bank Co., Ltd.

  Shinhan Asia Limited Hong Kong    99.9     99.9  

  Shinhan Bank America USA    100.0     100.0  

  Shinhan Bank Europe GmbH Germany    100.0     100.0  

  Shinhan Khmer Bank PLC (*2) Cambodia    90.0     90.0  

  Shinhan Bank Kazakhstan Limited Kazakhstan    100.0     100.0  

  Shinhan Bank Canada Canada    100.0     100.0  

  Shinhan Bank (China) Limited China    100.0     100.0  

  

Shinhan Bank Japan

 Japan    100.0     100.0  

  Shinhan Bank Vietnam Ltd. Vietnam    100.0     100.0  

Shinhan Card Co., Ltd.

  LLP MFO Shinhan Finance Kazakhstan    —       100.0  

Shinhan Investment Corp.

  Shinhan Investment Corp. USA Inc. USA    100.0     100.0  

  Shinhan Investment Corp. Asia Ltd. Hong Kong    100.0     100.0  

Shinhan Private Equity Inc.

  HKC&T Co., Ltd. Korea September 30   100.0     100.0  

  Everdigm, Corp.     45.2     45.2  

Shinhan BNP Paribas Asset Management Co., Ltd.

  

Shinhan BNP Paribas Asset Management (Hong Kong) Limited

 Hong Kong December 31   100.0     100.0  

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES

Notes to the Consolidated Financial Statements

December 31, 20112012, 2013 and 2012 are as follows:2014

(In millions of won)

Investor

 

Investee(*1)

 Location Date of
financial
information
 Ownership (%) 
    2011  2012 

Shinhan Financial Group

 Shinhan Bank Korea December 31  100.0    100.0  

 Shinhan Card Co., Ltd.    100.0    100.0  

 Shinhan Investment Corp.    100.0    100.0  

 Shinhan Life Insurance Co., Ltd    100.0    100.0  

 Shinhan Capital Co., Ltd.    100.0    100.0  

 Jeju Bank    68.9    68.9  

 Shinhan Credit Information Co., Ltd.    100.0    100.0  

 Shinhan Private Equity Investment management    100.0    100.0  

 Shinhan BNP Paribas AMC    65.0    65.0  

 SHC Management Co., Ltd.    100.0    100.0  

 Shinhan Data system    100.0    100.0  

 Shinhan Savings Bank    100.0    100.0  

 Shinhan Aitas Co., Ltd.(*2)        99.8  

Shinhan Bank

 Shinhan Asia Limited Hong Kong   99.9    99.9  

 Shinhan Bank America USA   100.0    100.0  

 Shinhan Europe GmbH Germany   100.0    100.0  

 Shinhan Khmer Bank Cambodia   90.0    90.0  

 Shinhan Kazakhstan Bank Kazakhstan   100.0    100.0  

 Shinhan Canada Bank Canada   100.0    100.0  

 Shinhan China Limited China   100.0    100.0  

 Shinhan Aitas Co., Ltd.(*2) Korea   99.8      

 SBJ Bank Japan   100.0    100.0  

 Shinhan Bank Vietnam Vietnam   100.0    100.0  

Shinhan Investment Corp.

 Shinhan Investment Corp. Europe Ltd.(*3) UK December 31  100.0      

 Shinhan Investment Corp. America Inc. USA   100.0    100.0  

 Shinhan Investment Corp. Asia Ltd. Hong Kong   100.0    100.0  

Shinhan Private Equity Investment management

 Symphony Energy Co., Ltd. Korea September 30  77.6    77.6  

 HKC&T Co., Ltd.    100.0    100.0  

Shinhan BNP Paribas AMC

 Shinhan BNP Asset Mgt HK Ltd. Hong Kong December 31  100.0    100.0  

 

1.Reporting entity (continued)

(*1)

Subsidiaries such as trust, beneficiary certificates,certificate, corporate restructuring fund and private equity fund which are not actually operating their own business are excluded.

(*2)Shinhan Savings Bank’s interest of 3.3% in Shinhan Khmer Bank is not included.

 

(*2)(c)Consolidated structured entities

Consolidated structured entities are as follows:

Category

The Shinhan Financial Group acquired 469,358(99.79%) shares of Shinhan Aitas 469,358(99.79%) fromConsolidated structured entities

Description

Trust

19 trusts managed by Shinhan Bank including development trust

A trust is consolidated when the Group as a subsidiarytrustee is exposed to variable returns, for example, if principle or interest amounts of the entrusted properties falls below guaranteed amount, the Group should compensate it; and the Group has the ability to affect those returns.

Asset-Backed Securitization

MPC Yulchon Green I and 30 others

An entity for asset backed securitization is consolidated when the Group has the ability to dispose assets or change the conditions of the assets, is exposed to variable returns and has the ability to affect the variable returns providing credit enhancement and purchases of subordinated securities.
Structured Financing

SHPE Holdings One Co., Ltd. and 3 others

An entity established for structured financing relating to real estate, shipping, or mergers and acquisitions is consolidated, when the Group has granted credit to the entity, has sole decision-making authority of these entities due to the entities default, and is exposed to, or has rights to related variable returns.
Investment Fund

KoFC Shinhan FinancialFrontier Champ 2010-4 PEF and 46 others

An investment fund is consolidated, when the Group at ₩50,014 million.

manages or invests assets of the investment funds on behalf of other investors, or has the ability to dismiss the manager of the investment funds, and is exposed to, or has rights to, the variable returns.

 

(*3)

(*)

The investee is in liquidationGroup provides credit enhancement for the current period.

consolidated structured entities providing ABCP purchase commitment amounting to ₩492,195 million for the purpose of credit enhancement of the structure entities.

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES

Notes to the Consolidated Financial Statements — (Continued)

December 31, 2010, 20112012, 2013 and 20122014

(In millions of won)

 

2.

Basis of preparation

(a) Statement of compliance

(a)Statement of compliance

The consolidated financial statements have been prepared in accordance with International Financial Reporting Standards as issued by the International Accounting Standards Board. (“IFRS”)

(b) Basis of measurement

(b)Basis of measurement

The consolidated financial statements have been prepared on the historical cost basis except for the following material items in the statement of financial position:position.

 

derivative financial instruments are measured at fair value

 

financial instruments at fair value through profit or loss are measured at fair value

 

available-for-sale financial assets are measured at fair value

 

liabilities for cash-settled share-based payment arrangements are measured at fair value

 

financial liabilities designated as hedged items in a fair value hedge accounting of which changes in fair value attributable to the hedged risk are recognized in profit or loss

liabilities for defined benefit plans that are recognized asat the net of the total present value of defined benefit obligations less the fair value of plan assets

(c)Functional and presentation currency

The financial statements of the parent and unrecognized past service costs

(c) Functional and presentationeach subsidiary are prepared in functional currency

of the respective operation. These consolidated financial statements are presented in Korean won, which areis the controlling company’sParent Company’s functional currency and the currency of the primary economic environment in which the Group operates.

(d) Use of estimates and judgments

(d)Use of estimates and judgments

The preparation of the consolidated financial statements in conformity with IFRSK-IFRS requires management to make judgments, estimates and assumptions that affect the application of accounting policies and the reported amounts of assets, liabilities, income and expenses. Actual results may differ from these estimates.

Estimates and underlying assumptions are evaluated on an ongoing basis. Revisions to accounting estimates are recognized in the period in which the estimates are revised and in any future years affected.

Information about assumptions and estimation uncertainties that have a significant risk of resulting in a material adjustment within

(e)Changes in accounting policies

Except for the next financial year are included in note 5.

(e) Changes inchanges below, the Group has consistently applied the accounting policies and errors

i) Changesset out in accounting policiesNote 3 to all periods presented in these consolidated financial statements.

The Group changedhas adopted the classificationfollowing amendments to standards and new interpretation with a date of certain items previously included in other operating income items to non-operating income items. The Group retrospectively presented the prior years’ consolidated statementsinitial application of comprehensive income for comparative purposes.January 1, 2014.

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES

Notes to the Consolidated Financial Statements — (Continued)

December 31, 2010, 20112012, 2013 and 20122014

(In millions of won)

 

2.Basis of preparation (continued)

i) Offsetting Financial Assets and Financial Liabilities (Amendments to K-IFRS No. 1032)

The changeGroup has adopted amendments to K-IFRS No.1032, ‘Offsetting Financial Assets and Financial Liabilities’ since January 1, 2014. The amendments clarify the meaning of ‘currently has a legally enforceable right of set-off’. According to the amendments, the right to set off should not be contingent on a future event, and legally enforceable in accounting policy didthe normal course of business, in the event of default, and in the event of insolvency or bankruptcy of the entity and all of the counterparties. The amendments also state that some gross settlement systems would be considered equivalent to net settlement if they eliminate or result in insignificant credit and liquidity risk and process receivables and payables in a single settlement process or cycle. The amendments do not impacthave significant effects on the Group’s consolidated statementsfinancial statements.

ii) K-IFRS No.2121, ‘Levies’

The Group has adopted K-IFRS No.2121, ‘Levies’ since January 1, 2014. K-IFRS No. 2121 clarifies that the obligating event that gives rise to a liability to pay a levy is the activity described in the relevant legislation that triggers the payment of financial position orthe levy. The new interpretation does not have significant effects on the Group’s consolidated net income. A summaryfinancial statements.

iii) Classification of hybrid financial instruments by the change to prior years’ operating income isholder

The Group had previously classified its investments in hybrid financial instruments as follows:

   2010   2011 

Operating income before reclassification

  3,414,483     4,134,772  

Changes

    

Non-operating income:

    

Gain on sale of assets

   5,158     4,571  

Investments in associates

        45,773  

Rental income on investment property

   21,269     26,955  

Other non-operating income

   137,192     131,594  
  

 

 

   

 

 

 
   163,619     208,893  
  

 

 

   

 

 

 

Non-operating expense:

    

Loss on sale of assets

   10,905     5,378  

Investments in associates

   80,189     4,821  

Donations

   126,643     117,887  

Other non-operating expense

   84,306     118,421  
  

 

 

   

 

 

 
   302,043     246,507  
  

 

 

   

 

 

 

Operating income after reclassification

  3,552,907     4,172,386  
  

 

 

   

 

 

 

ii) Correctioninvestments in equity securities from the holder’s perspective. In 2014, the Group has determined that the host contract of a prior period error

Prior to 2012,hybrid financial instruments can be classified as either equity or debt instruments based on the interpretation letter issued by Korea Accounting Institute. The Group recorded certain synthetic options on a gross basis that should have recorded on a net basis. Asreclassified hybrid bonds, of December 31, 2012, the respective synthetic options have been recorded on a net basis and all corresponding information in the prior periods has been retrospectively adjusted.

As a result,which total of face value is ₩130 billion as of December 31, 2011, derivative assets, total assets, derivative liabilities, total liabilities2014, held for investment purposes by Shinhan Life Insurance from equity securities to debt securities because the purpose of investment by Shinhan Life Insurance was to invest in debt securities for asset-liability management purpose. The Group has applied the changes in accounting policy retrospectively and total liabilitiesrestated the comparative prior year financial statements and equity were each decreased by ₩76 billion. As of and for the years ended December 31, 2010 and 2011, there was no impact on total equity, net income or the presentation of consolidated statements of comprehensive income.

(f) Approval ofrelevant disclosures in notes to the consolidated financial statements

The consolidated financial statements were approved bystatements. See note 48 for the Boardeffect of Directorthe change in February 21, 2013.accounting policy.

 

3.

Significant accounting policies

The significant accounting policies applied by the Group in preparation of its consolidated financial statements are included below. The accounting policies set out below have been applied consistently to all periods presented in these consolidated financial statements unless otherwise indicated.except for the changes in accounting policies as explained in Note 2 (e).

(a) Operating segments

(a)Operating segments

An operating segment is a component of the Group that engages in business activities from which it may earn revenues and incur expenses, including revenues and expenses that relate to transactions with any of the Group’s other components. All operating segments’ operating results are reviewed regularly by the Group’s CEO to make decisions about resources to be allocated to the segment and assess its performance, and for which discrete financial information is available.

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES

Notes to the Consolidated Financial Statements — (Continued)

December 31, 2010, 20112012, 2013 and 20122014

(In millions of won)

3.Significant accounting policies (continued)

 

Segment results that are reported to the CEO include items directly attributable to a segment as well as those that can be allocated on a reasonable basis.

The Group has reportable segments which consist of banking, credit card, securities, life insurance, others, as described in note 7.and others.

(b) Basis of consolidation

(b)Basis of consolidation

i) Subsidiaries

Subsidiaries are entities controlled by the Group. Control existsThe Group controls an entity when it is exposed to, or has rights to, variable returns from its involvement with the Groupentity and has the ability to affect those returns through its power to governover the financial and operating policies of the other entity so as to obtain benefits from its activities. The existence and effect of potential voting rights that are currently exercisable or convertible are considered when assessing whether the Group controls another entity. The financial statements of subsidiaries are included in the consolidated financial statements from the date thaton which control commences until the date thaton which control ceases.

If a member of the Group uses accounting policies other than those adopted in the consolidated financial statements for likethe same transactions and events in similar circumstances, appropriate adjustments are made to its financial statements in preparing the consolidated financial statements.

ii) Special purpose entitiesStructured entity

The Group has establishedestablishes or invests in various structured entities. A structured entity is an entity designed so that its activities are not governed by way of voting rights. When assessing control of a number of specialstructured entity, the Group considers factors such as the purpose entities (SPEs) for trading and investment purposes. The Group does not have any direct or indirect shareholdings in these entities. An SPE is consolidated if, based on an evaluationthe design of the substanceinvestee; its practical ability to direct the relevant activities of the investee; the nature of its relationship with the Groupinvestee; and the SPE’s risks and rewards,size of its exposure to the variability of returns of the investee. The Group does not recognize any non-controlling interests in the consolidated statements of financial position since the Group’s interests in these entities are recognized as liabilities of the Group.

An entity for asset backed securitization is consolidated when the Group concludes that it controlshas the SPE.ability to dispose assets or change the conditions of the assets, is exposed to variable returns and has the ability to affect the variable returns providing credit enhancement and purchases of subordinated securities.

An entity established for structured financing relating to real estate, shipping, or mergers and acquisitions is consolidated, when the Group has granted credit to the entity, has sole decision-making authority of these entities due to the entities’ default, and is exposed to, or has rights to related variable returns.

An investment fund is consolidated, when the Group manages or invests assets of the investment funds on behalf of other investors, or has the ability to dismiss the manager of the investment funds, and is exposed to, or has rights to, the variable returns.

A trust is consolidated when the Group as a trustee is exposed to variable returns, for example, if principle or interest amounts of the entrusted properties falls below guaranteed amount, the Group should compensate it; and the Group has the ability to affect those returns.

iii) Intra-group transactions

Intra-group balances and transactions, and any unrealized income and expenses arising from intra-group transactions, are eliminated in preparing the consolidated financial statements. Intra-group losses are recognized as expense if intra-group losses indicate an impairment that requires recognition in the consolidated financial statements.

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES

Notes to the Consolidated Financial Statements

December 31, 2012, 2013 and 2014

(In millions of won)

3.Significant accounting policies (continued)

iv) Non-controlling interestinterests

Non-controlling interests in a subsidiary are accounted for separately from the parent’s ownership interests in a subsidiary. Each component of net profit or loss and other comprehensive income is attributed to the owners of the parent and non-controlling interest holders, even when the allocation reduces the non-controlling interest balance below zero.

(c) Business combination

(c)Business combinations

i) Business combinationcombinations

A business combination is accounted for by applying the acquisition method, unless it is a combination involving entities or businesses under common control.

Each identifiable asset and liability is measured at its acquisition-date fair value except for below:

 

Leases and insurance contracts are required to be classified on the basis of the contractual terms and other factors

 

Only those contingent liabilities assumed in a business combination that are a present obligation and can be measured reliably are recognized

 

  

Deferred tax assets or liabilities are recognized and measured in accordance with IAS 12K-IFRS No.1012Income Taxes

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES

Notes to the Consolidated Financial Statements — (Continued)

December 31, 2010, 2011 and 2012

 

  

Employee benefit arrangements are recognized and measured in accordance with IAS 19K-IFRS No.1019Employee Benefits

 

Indemnification assets are recognized and measured on the same basis as the indemnified liability or asset

 

Reacquired rights are measured on the basis of the remaining contractual terms of the related contract

 

  

Liabilities or equity instruments related to share-based payment transactions are measured in accordance with the method in IFRS 2K-IFRS No.1102Share-based Payment

 

  

Assets held for sale are measured at fair value less costs to sell in accordance with IFRS 5K-IFRS No.1105Non-current Assets Held for Sale

As of the acquisition date, non-controlling interests in the acquiree are measured as the non-controlling interests’ proportionate share of the acquiree’s identifiable net assets.

The consideration transferred in a business combination shall beis measured at fair value, which shall beis calculated as the sum of the acquisition-date fair values of the assets transferred by the acquirer, the liabilities incurred by the acquirer to former owners of the acquiree and the equity interests issued by the acquirer. However, any portion of the acquirer’s share-based payment awards exchanged for awards held by the acquiree’s employees that are included in consideration transferred in the business combination shall be measured in accordance with the method described above rather than at fair value.

Acquisition-related costs are costs the acquirer incurs to effect a business combination. Those costs include finder’s fees; advisory, legal, accounting, valuation and other professional or consulting fees; general administrative costs, including the costs of maintaining an internal acquisitions department; and costs of registering and issuing debt and equity securities. Acquisition-related costs, other than those associated with

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES

Notes to the Consolidated Financial Statements

December 31, 2012, 2013 and 2014

(In millions of won)

3.Significant accounting policies (continued)

the issue of debt or equity securities, are expensed in the periods in which the costs are incurred and the services are received. The costs to issue debt or equity securities are recognized in accordance with IASK-IFRS No.103232 Financial Instruments: Presentation and IAS 39K-IFRS No.1039Financial Instruments: Recognition and MeasurementMeasurement..

ii) Goodwill

The Group measures goodwill at the acquisition date as:

 

the fair value of the consideration transferred; plus

 

the recognized amount of any non-controlling interests in the acquiree; plus

 

if the business combination is achieved in stages, the fair value of the pre-existing equity interest in the acquiree; less

 

the net recognized amount (generally fair value) of the identifiable assets acquired and liabilities assumed.

When the excess is negative, bargain purchase gain is recognized immediately in profit or loss.

(d) Associates and jointly controlled entitiesWhen the Group additionally acquires non-controlling interest, the Group does not recognize goodwill since the transaction is regarded as equity transaction.

(d)Investments in associates and joint ventures

An associate is an entity in which the Group has significant influence, but not control, over the entity’s financial and operating policies. Significant influence is presumed to exist when the Group holds between 20 and 50 percent of the voting power of another entity or excess 15% ifwhen another entity wasis classified as a subsidiary by the Banking act.

Joint ventures are those entities over whose activitiesAct since the Group hasholds more than 15% of the voting power of another entity.

A joint venture is a joint arrangement whereby the parties that have joint control established by contractual agreement, andof the arrangement have rights to the net assets of the arrangement. Joint control is the contractually agreed sharing of control of an arrangement, which exists only when decisions about the relevant activities require the unanimous consent for strategic financial and operating decisions.

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES

Notes toof the Consolidated Financial Statements — (Continued)

December 31, 2010, 2011 and 2012

parties sharing control.

The investment in an associate and a joint venture is initially recognized at cost, and the carrying amount is increased or decreased to recognize the Group’s share of the profit or loss and changes in equity of the associate and the joint venture after the date of acquisition. Intra-group balances and transactions, and any unrealized income and expenses arising from intra-group transactions, are eliminated in preparing the consolidated financial statements. Intra-group losses are recognized as expense if intra-group losses indicate an impairment that requires recognition in the consolidated financial statements.

If an associate or a joint venture uses accounting policies different from those of the CompanyGroup for like transactions and events in similar circumstances, appropriate adjustments are made to its financial statements in applying the equity method.

When the Group’s share of losses exceeds its interest in an equity accounted investee, the carrying amount of that interest, including any long-term investments, is reduced to nil and the recognition of further losses is discontinued except to the extent that the Group has an obligation or has to make payments on behalf of the investee for further losses.

(e) Cash

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES

Notes to the Consolidated Financial Statements

December 31, 2012, 2013 and cash equivalents2014

(In millions of won)

3.Significant accounting policies (continued)

(e)Cash and cash equivalents

Cash and cash equivalents comprise cash balances and calldemand deposits with maturities of three months or less from the acquisition date that are subject to an insignificant risk of changes in their fair value, and are used by the Group in the management of its short-term commitments.

(f) Non-derivative financial assets

(f)Non-derivative financial assets

The Group recognizes and measures non-derivative financial assets by the following four categories: financial assets at fair value through profit or loss, held-to-maturity investments, loans and receivables and available-for-sale financial assets. The Group recognizes financial assets in the consolidated statement of financial position when the Group becomes a party to the contractual provisions of the instrument.

Upon initial recognition, non-derivative financial assets are measured at their fair value plus, in the case of a financial asset not at fair value through profit or loss, transaction costs that are directly attributable to the asset’s acquisition or issuance.

i) Financial assets at fair value through profit or loss

A financial asset is classified as at fair value through profit or loss if it is held for trading or is designated at fair value through profit or loss. Upon initial recognition, transaction costs are recognized in profit or loss when incurred. Financial assets at fair value through profit or loss are measured at fair value, and changes therein are recognized in profit or loss.

A financial asset other than a financial asset held for trading may be designated as at FVTPL upon initial recognition if:

 

such designation eliminates or significantly reduces a recognition or measurement inconsistency that would otherwise arise; or

 

the financial asset forms part of a group of financial assets or financial liabilities or both, which is managed and its performance is evaluated on a fair value basis, in accordance with the Group’s documented risk management or investment strategy, and information about the grouping is provided internally on that basis; or

 

it forms part of a contract containing one or more embedded derivatives that would be required to be separated from the host contract.

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES

Notes to the Consolidated Financial Statements — (Continued)

December 31, 2010, 2011 and 2012

ii) Held-to-maturity financial assets

A non-derivative financial asset with a fixed or determinable payment and fixed maturity, for which the Group has the positive intention and ability to hold to maturity, are classified as held-to-maturity investments. Subsequent to initial recognition, held-to-maturity investments are measured at amortized cost using the effective interest method.

iii) Loans and receivables

Loans and receivables are financial assets with fixed or determinable payments that are not quoted in an active market. Subsequent to initial recognition, loans and receivables are measured at amortized cost using the effective interest method.

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES

Notes to the Consolidated Financial Statements

December 31, 2012, 2013 and 2014

(In millions of won)

3.Significant accounting policies (continued)

iv) Available-for-sale financial assets

Available-for-sale financial assets are those non-derivative financial assets that are designated as available-for-sale or are not classified as financial assets at fair value through profit or loss, held-to-maturity investments or loans and receivables. Subsequent to initial recognition, they are measured at fair value, which changes in fair value, net of any tax effect, recorded in other comprehensive income in equity. Investments in equity instruments that do not have a quoted market price in an active market and whose fair value cannot be reliably measured and derivatives that are linked to and must be settled by delivery of such unquoted equity instruments are measured at cost.

v) DerecognitionDe-recognition of financial assets

The Group derecognizes a financial asset when the contractual rights to the cash flows from the asset expire, or it transfers the rights to receive the contractual cash flows on the financial asset in a transaction in which substantially all the risks and rewards of ownership of the financial asset are transferred. Any interest in transferred financial assets that is created or retained by the Group is recognized as a separate asset or liability.

If the Group retains substantially all the risks and rewards of ownership of the transferred financial assets, the Group continues to recognize the transferred financial assets and recognizes financial liabilities for the consideration received.

vi) Offsetting between financial assets and financial liabilities

Financial assets and financial liabilities are offset and the net amount is presented in the consolidated statement of financial position only when the Group currently has a legally enforceable right to offset the recognized amounts, and there is the intention to settle on a net basis or to realize the asset and settle the liability simultaneously.

(g) Derivative financial instruments including hedge accounting

(g)Derivative financial instruments including hedge accounting

Derivative financial instruments are classified as either trading or hedging if they qualify for hedge accounting. Derivatives are initially recognized at fair valuevalue. Subsequent to initial recognition, derivatives are measured at the date the derivative contract is entered into and are subsequently remeasured to their fair value, at the end of each reporting period. The resulting gain or loss is recognized in profit or loss immediately unless the derivative is designated and effectivechanges therein are accounted for as a hedging instrument.described below.

i) Hedge accounting

The Group holds forward exchange contracts, interest rate swaps, currency swaps and other derivative contracts to manage interest rate risk and foreign exchange risk. The Group designated derivatives as hedging instruments to hedge the risk of changes in the fair value of assets, liabilities or firm commitments (a fair value hedge) and foreign currency risk of highly probable forecasted transactions or firm commitments (a cash flow hedge).

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES

Notes to the Consolidated Financial Statements — (Continued)

December 31, 2010, 2011 and 2012

On initial designation of the hedge, the Group formally documents the relationship between the hedging instrument(s) and hedged item(s), including the risk management objectives and strategy in undertaking the hedge transaction, together with the methods that will be used to assess the effectiveness of the hedging relationship.

Fair value hedge

Fair value hedge – Changes in the fair value of a derivative hedging instrument designated as a fair value hedge are recognized in profit or loss. The gain or loss from remeasuring the hedging instrument

Changes in the fair value of a derivative hedging instrument designated as a fair value hedge are recognized in profit or loss. The gain or loss from remeasuring the hedging instrument at fair value for a derivative hedging instrument and the gain or loss on the hedged item attributable

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES

Notes to the hedged risk are recognized in profit or loss in the same line itemConsolidated Financial Statements

December 31, 2012, 2013 and 2014

(In millions of the consolidated statement of comprehensive income.won)

The Group discontinues fair value hedge accounting if the hedging instrument expires or is sold, terminated or exercised, or if the hedge no longer meets the criteria for hedge accounting. Any adjustment arising from gain or loss on the hedged item attributable to the hedged risk is amortized to profit or loss from the date the hedge accounting is discontinued.

3.Significant accounting policies (continued)

Cash flow hedge

at fair value for a derivative hedging instrument and the gain or loss on the hedged item attributable to the hedged risk are recognized in profit or loss in the same line item of the consolidated statement of comprehensive income. The Group discontinues fair value hedge accounting if the hedging instrument expires or is sold, terminated or exercised, or if the hedge no longer meets the criteria for hedge accounting. Any adjustment arising from gain or loss on the hedged item attributable to the hedged risk is amortized to profit or loss from the date the hedge accounting is discontinued.

When a derivative is designated to hedge the variability in cash flows attributable to a particular risk associated with a recognized asset or liability or a highly probable forecasted transaction that could affect profit or loss, the effective portion of changes in the fair value of the derivative is recognized in other comprehensive income, net of tax, and presented in the hedging reserve in equity. Any ineffective portion of changes in the fair value of the derivative is recognized immediately in profit or loss.

Cash flow hedge– When a derivative is designated to hedge the variability in cash flows attributable to a particular risk associated with a recognized asset or liability or a highly probable forecasted transaction that could affect profit or loss, the effective portion of changes in the fair value of the derivative is recognized in other comprehensive income, net of tax, and presented in the hedging reserve in equity. Any ineffective portion of changes in the fair value of the derivative is recognized immediately in profit or loss. If the hedging instrument no longer meets the criteria for hedge accounting, expires or is sold, terminated, exercised, or the designation is revoked, then hedge accounting is discontinued prospectively. The cumulative gain or loss on the hedging instrument that has been recognized in other comprehensive income is reclassified to profit or loss in the periods during which the forecasted transaction occurs. If the forecasted transaction is no longer expected to occur, then the balance in other comprehensive income is recognized immediately in profit or loss.

If the hedging instrument no longer meets the criteria for hedge accounting, expires or is sold, terminated, exercised, or the designation is revoked, then hedge accounting is discontinued prospectively. The cumulative gain or loss on the hedging instrument that has been recognized in other comprehensive income is reclassified to profit or loss in the periods during which the forecasted transaction occurs. If the forecasted transaction is no longer expected to occur, then the balance in other comprehensive income is recognized immediately in profit or loss.

Hedge of net investment– Foreign currency differences arising on the retranslation of a financial liability designated as a hedge of a net investment in a foreign operation are recognized in other comprehensive income to the extent that the hedge is effective. To the extent that the hedge is ineffective, such differences are recognized in profit or loss. When the hedged part of a net investment is disposed of, the relevant amount in the accumulated other comprehensive income is transferred to profit or loss as part of the profit or loss on disposal in accordance with K-IFRS No.1021, ‘The Effects of Changes in Foreign Exchange Rates’.

ii) Separable embedded derivatives

Embedded derivatives are separated from the host contract and accounted for separately only if the following criteria has been met: (a) the economic characteristics and risks of the embedded derivative are not closely related to those of the host contract; (b) a separate instrument with the same terms as the embedded derivative would meet the definition of a derivative; and (c) the hybrid instrument is not measured at fair value with changes in fair value recognized in profit or loss. Changes in the fair value of separable embedded derivatives are recognized immediately in profit or loss.

iii) Other derivative financial instruments

Changes in the fair value of other derivative financial instrument not designated as a hedging instrument are recognized immediately in profit or loss.

iv) Unobservable valuation differences at initial recognition

Any difference between the fair value of over the counter derivatives at initial recognition and the amount that would be determined at that date using a valuation technique in a situation in which the valuation is dependent on unobservable parameters is not recognized in profit or loss but is recognized on a straight-line basis over the life of the instrument or immediately when the fair value becomes observable.

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES

Notes to the Consolidated Financial Statements — (Continued)

December 31, 2010, 20112012, 2013 and 20122014

(In millions of won)

 

3.Significant accounting policies (continued)

(h) Impairment of financial assets

(h)Impairment of financial assets

A financial asset not carried at fair value through profit or loss is assessed at each reporting date to determine whether there is objective evidence that it is impaired. A financial asset is impaired if objective evidence indicates that a loss event has occurred after the initial recognition of the asset, and that the loss event had a negative effect on the estimated future cash flows of that asset that can be estimated reliably. However, losses expected as a result of future events, regardless of likelihood, are not recognized.

In addition, for an investment in an equity security, a significant or prolonged decline in its fair value below its cost is objective evidence of impairment.

If financial assets have objective evidence that they are impaired, impairment losses should be measured and recognized.

Objective evidence that a financial asset or group of assets is impaired includes observable data that comes to the attention of the holder of the asset about the following loss events:

 

significant financial difficulty of the issuer or obligor

 

a breach of contract, such as a default or delinquency in interest or principal payments;

 

the lender, for economic or legal reasons relating to the borrower’s financial difficulty, granting to the borrower a concession that the lender would not otherwise consider

 

it becoming probable that the borrower will enter bankruptcy or other financial reorganisation

 

the disappearance of an active market for that financial asset because of financial difficulties

 

observable data indicating that there is a measurable decrease in the estimated future cash flows from a group of financial assets since the initial recognition of those assets, although the decrease cannot yet be identified with the individual financial assets in the group.

i) Loans and receivables

The Group first assesses whether objective evidence of impairment exists individually for loans and receivables that are individually significant, and individually or collectively for financial assets that are not individually significant. If the Group determines that no objective evidence of impairment exists for an individually assessed financial asset, whether significant or not, it includes the asset in a group of financial assets with similar credit risk characteristics and collectively assesses them for impairment. Assets that are individually assessed for impairment and for which an impairment loss is or continues to be recognized are not included in a collective assessment of impairment.

If there is objective evidence that an impairment loss on loans and receivables has been incurred, the amount of the loss is measured as the difference between the asset’s carrying amount and the present value of estimated future cash flows (excluding future credit losses that have not been incurred) discounted at the financial asset’s original effective interest rate (i.e., the effective interest rate computed at initial recognition).

If the interest rate of a loan or receivable is a floating rate, the discount rate used to evaluate impairment loss is the current effective interest rate defined in the loan agreement. The present value of estimated future cash flows of secured financial assets is calculated by including cash flows from collateral after deducting costs to acquire and sell the collateral, regardlesscollateral.

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES

Notes to the Consolidated Financial Statements

December 31, 2012, 2013 and 2014

(In millions of the probability of realization of such collateral.won)

3.Significant accounting policies (continued)

In assessing collective impairment, the Group rates and classifies financial assets, based on credit risk assessment or credit rating assessment process that takes into account asset type, industry, regional location, collateral type, delinquency and other relative factors.

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES

Notes to the Consolidated Financial Statements — (Continued)

December 31, 2010, 2011 and 2012

Future cash flow of financial assets applicable to collective impairment assessment is estimated by using statistical modeling of historical trends of the probability of default, timing of recoveries and the amount of loss incurred, adjusted for management’s judgment as to whether current economic and credit conditions are such that the impairment losses are likely to be greater or less than suggested by historical modeling. In adjusting the future cash flow by historical modeling, the result has to be in line with changes and trends of observable data. Methodologies and assumptions used to estimate future cash flow are evaluated on a regular basis in order to reduce any discrepancy between impairment loss estimation and actual loss.

Impairment losses are recognized in profit or loss and reflected in an allowance account against loans and receivables. When a subsequent event causes the amount of impairment loss to decrease, and the decrease can be related objectively to an event occurring after the impairment was recognized, the decrease in impairment loss is reversed through profit or loss of the year.

ii) Available-for-sale financial assets

When a decline in the fair value of an available-for-sale financial asset has been recognized in other comprehensive income and there is objective evidence that the asset is impaired, the cumulative loss that had been recognized in other comprehensive income is reclassified from equity to profit or loss as a reclassification adjustment even though the financial asset has not been derecognized. Impairment losses recognized in profit or loss for an investment in an equity instrument classified as available-for-sale are not reversed through profit or loss. If, in a subsequent period, the fair value of a debt instrument classified as available-for-sale increases and the increase can be objectively related to an event occurring after the impairment loss wasis recognized in profit or loss, the impairment loss is reversed, with the amount of the reversal recognized in profit or loss.

iii) Held-to-maturity financial assets

An impairment loss in respect of held-to-maturity financial assets measured at amortized cost is calculated as the difference between its carrying amount and the present value of the estimated future cash flows discounted at the asset’s original effective interest rate and is recognized in profit or loss. Interest on the impaired asset continues to be recognized through the unwinding of the discount. When a subsequent event causes the amount of impairment loss to decrease, the decrease in impairment loss is reversed through profit or loss.

(i) Property and equipment

(i)Property and equipment

Property and equipment are initially measured at cost and after initial recognition, are carried at cost less accumulated depreciation and accumulated impairment losses. The cost of property and equipment includes expenditures arising directly from the construction or acquisition of the asset, any costs directly attributable to bringing the asset to the location and condition necessary for it to be capable of operating in the manner intended by management and the initial estimate of the costs of dismantling and removing the item and restoring the site on which it is located.

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES

Notes to the Consolidated Financial Statements

December 31, 2012, 2013 and 2014

(In millions of won)

3.Significant accounting policies (continued)

Items of property and equipment are measured at cost less accumulated depreciation and accumulated impairment losses.

The cost of replacing a part of an item of property or equipment is recognized in the carrying amount of the item if it is probable that the future economic benefits embodied within the part will flow to the Group and its cost can be measured reliably. The carrying amount of the replaced cost is derecognized. The cost of the day to day servicing of property and equipment are recognized in profit or loss as incurred.

Property and equipment are depreciated on a straight-line basis over the estimated useful lives, which most closely reflect the expected pattern of consumption of the future economic benefits embodied in the asset. Leased assets under finance lease are depreciated over the shorter of the lease term and their useful lives.

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES

Notes to the Consolidated Financial Statements — (Continued)

December 31, 2010, 2011 and 2012

Gains and losses on disposal of an item of property and equipment are determined by comparing the proceeds from disposal with the carrying amount of property and equipment and are recognized in profit or loss.

The estimated useful lives for the current and comparative years are as follows:

 

Descriptions

  

Depreciation method

  

Useful lives

Buildings

  

Straight-line

  

40 years

Other properties

  

Straight-line

  

4~5 years

Depreciation methods, useful lives and residual value are reassessed at each fiscal year-end and any adjustment is accounted for as a change in accounting estimate.

(j) Intangible assets

(j)Intangible assets

Intangible assets are measured initially at cost and, subsequently, are carried at cost less accumulated amortization and accumulated impairment losses.

Amortization of intangible assets except for goodwill is calculated on a straight-line basis over the estimated useful lives of intangible assets from the date that they are available for use. The residual value of intangible assets is zero. However, as there are no foreseeable limits to the periods over which club memberships are expected to be available for use, this intangible asset is determined as having indefinite useful lives and not amortized.

 

Descriptions

  

Useful lives

Software, capitalized development cost

  5 years

Other intangible assets

  5 years or contract periods

Amortization periods and the amortization methods for intangible assets with finite useful lives are reviewed at the end of each reporting period. The useful lives of intangible assets that are not being amortized are reviewed at the end of each reporting period to determine whether events and circumstances continue to support indefinite useful life assessments for those assets. Changes are accounted for as changes in accounting estimates.

i) Research and development

Expenditures on research activities, undertaken with the prospect of gaining new scientific or technical knowledge and understanding, are recognized in profit or loss as incurred. Development expenditures are capitalized only if development costs can be measured reliably, the product or process is technically and commercially feasible, future economic benefits are probable, and the Group intends to and has sufficient resources to complete development and to use or sell the asset. Other development expenditures are recognized in profit or loss as incurred.

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES

Notes to the Consolidated Financial Statements

December 31, 2012, 2013 and 2014

(In millions of won)

3.Significant accounting policies (continued)

ii) Subsequent expenditures

Subsequent expenditures are capitalized only when they increase the future economic benefits embodied in the specific asset to which it relates. All other expenditures, including expenditures on internally generated goodwill and brands, are recognized in profit or loss as incurred.

(k) Investment property

(k)Investment property

Property held for the purpose of earning rentals or benefiting from capital appreciation is classified as investment property. Investment property is measured initially at its cost. Transaction costs are included in the initial measurement. Subsequently, investment property is carried at depreciated cost less any accumulated impairment losses.

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES

Notes to the Consolidated Financial Statements — (Continued)

December 31, 2010, 2011 and 2012

The estimated useful lives for the current and comparative years are as follows:

 

Descriptions

  

Depreciation method

  

Useful lives

Buildings

  

Straight-line

  

40 years

(l) Leased assets

(l)Leased assets

i) Classification of a lease

The Group classifies and accounts for leases as either a finance or operating lease, depending on the terms. Leases where the lessee assumes substantially all of the risks and rewards of ownership are classified as finance leases. All other leases are classified as operating leases.

ii) Lessee

Under a finance lease, the lessee recognizes the leased asset and a liability for future lease payments. Upon initial recognition the leased asset is measured at an amount equal to the lower of its fair value and the present value of the minimum lease payments. Subsequent to initial recognition, the asset is accounted for in accordance with the accounting policy applicable to that asset.

Under an operating lease, the lessee recognizes the lease payments as expense over the lease term and does not recognize the leased asset in its statement of financial position.

iii) Lessor

Under a finance lease, the lessor recognizes a finance lease receivable. Over the lease term the lessor accrues interest income on the net investment. The receipts under the lease are allocated between reducing the net investment and recognizing finance income, so as to produce a constant rate of return on the net investment.

Under an operating lease, the lessor recognizes the lease payments as income over the lease term and the leased asset in its statement of financial position.

(m) Assets held for sale

(m)Assets held for sale

Non-current assets, or disposal groups comprising assets and liabilities, that are expected to be recovered primarily through sale rather than through continuing use, are classified as held for sale. In order to be

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES

Notes to the Consolidated Financial Statements

December 31, 2012, 2013 and 2014

(In millions of won)

3.Significant accounting policies (continued)

classified as held for sale, the asset (or disposal group) must be available for immediate sale in its present condition and its sale must be highly probable. The assets or disposal group that are classified as non-current assets held for sale are measured at the lower of their carrying amount and fair value less cost to sell.

The Group recognizes an impairment loss for any initial or subsequent write-down of an asset (or disposal group) to fair value less costs to sell, and a gain for any subsequent increase in fair value less costs to sell, up to the cumulative impairment loss previously recognized in accordance with IAS 36K-IFRS No. 1036Impairment of Assets.

An asset that is classified as held for sale or part of a disposal group classified as held for sale is not depreciated (or amortized).

(n) Impairment of non-financial assets

(n)Impairment of non-financial assets

The carrying amounts of the Group’s non-financial assets, other than assets arising from employee benefits, deferred tax assets and assets held for sale, are reviewed at the end of the reporting period to determine whether there is any indication of impairment. If any such indication exists, then the asset’s recoverable amount is estimated. Goodwill and intangible assets that have indefinite useful lives or that are not yet available for use, irrespective of whether there is any indication of impairment, are tested for impairment annually by comparing their recoverable amount to their carrying amount.

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES

Notes to the Consolidated Financial Statements — (Continued)

December 31, 2010, 2011 and 2012

The Group estimates the recoverable amount of an individual asset, ifasset. If it is impossible to measure the individual recoverable amount of an asset, then the Group estimates the recoverable amount ofcash-generating unit (“CGU”). A CGU is the smallest identifiable group of assets that generates cash inflows that are largely independent of the cash inflows from other assets or groups of assets. The recoverable amount of an asset or CGU is the greater of its value in use and its fair value less costs to sell. The value in use is estimated by applying a pre-tax discount rate that reflect current market assessments of the time value of money and the risks specific to the asset or CGU for which estimated future cash flows have not been adjusted, to the estimated future cash flows expected to be generated by the asset or CGU.

An impairment loss is recognized if the carrying amount of an asset or a CGU exceeds its recoverable amount. Impairment losses are recognized in profit or loss.

Goodwill acquired in a business combination is allocated to each CGU that is expected to benefit from the synergies arising from the goodwill acquired. Any impairment identified at the CGU level will first reduce the carrying value of goodwill and then be used to reduce the carrying amount of the other assets in the CGU on a pro rata basis. Except for impairment losses in respect of goodwill which are never reversed, an impairment loss is reversed if there has been a change in the estimates used to determine the recoverable amount. An impairment loss is reversed only to the extent that the asset’s carrying amount does not exceed the carrying amount that would have been determined, net of depreciation or amortization, if no impairment loss had been recognized.

(o) Non-derivative financial liabilities

(o)Non-derivative financial liabilities

The Group classifies non-derivative financial liabilities into financial liabilities at fair value through profit or loss or other financial liabilities in accordance with the substance of the contractual arrangement and the definitions of financial liabilities. The Group recognizes financial liabilities in the consolidated statement of financial position when the Group becomes a party to the contractual provisions of the financial liability.

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES

Notes to the Consolidated Financial Statements

December 31, 2012, 2013 and 2014

(In millions of won)

3.Significant accounting policies (continued)

i) Financial liabilities at fair value through profit or loss

Financial liabilities at fair value through profit or loss include financial liabilities held for trading or designated as such upon initial recognition. Subsequent to initial recognition, financial liabilities at fair value through profit or loss are measured at fair value, and changes therein are recognized in profit or loss. Upon initial recognition, transaction costs that are directly attributable to the acquisition are recognized in profit or loss as incurred.

The criteria for designation of financial liabilities at FVTPL upon initial recognition are the same as those of financial assets at FVTPL.

ii) Other financial liabilities

Non-derivative financial liabilities other than financial liabilities at fair value through profit or loss are classified as other financial liabilities. At the date of initial recognition, other financial liabilities are measured at fair value minus transaction costs that are directly attributable to the acquisition. Subsequent to initial recognition, other financial liabilities are measured at amortized cost using the effective interest method.

The Group derecognizes a financial liability from the consolidated statement of financial position when it is extinguished (i.e. when the obligation specified in the contract is discharged, cancelled or expires).

(p) Foreign currency

(p)Foreign currency

i) Foreign currency transactions

Transactions in foreign currencies are translated to the respective functional currencies of Group entities at exchange rates at the dates of the transactions. Monetary assets and liabilities denominated in foreign currencies at the reporting date are translatedretranslated to the functional currency at the exchange rate at that date. The foreign

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES

Notes to the Consolidated Financial Statements — (Continued)

December 31, 2010, 2011 and 2012

currency gain or loss on monetary items is the difference between amortized cost in the functional currency at the beginning of the period, adjusted for effective interest and payments during the period, and the amortized cost in foreign currency translated at the exchange rate at the end of the reporting period. Non-monetary assets and liabilities denominated in foreign currencies that are measured at fair value are translatedretranslated to the functional currency at the exchange rate at the date that the fair value wasis determined.

Foreign currency differences arising on translation are recognized in profit or loss, except for differences arising on the translation of available-for-sale equity instruments, a financial liability designated as a hedge of the net investment in a foreign operation (see iii) below), or in a qualifying cash flow hedge, which are recognized in other comprehensive income. Non-monetary items that are measured in terms of historical cost in a foreign currency are translated using the exchange rate at the date of the transaction.

ii) Foreign operations

If the presentation currency of the Group is different from a foreign operation’s functional currency, the financial statements of the foreign operation are translated into the presentation currency using the following methods:

The assets and liabilities of foreign operations, whose functional currency is not the currency of a hyperinflationary economy, are translated to presentation currency at exchange rates at the reporting date.

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES

Notes to the Consolidated Financial Statements

December 31, 2012, 2013 and 2014

(In millions of won)

3.Significant accounting policies (continued)

The income and expenses of foreign operations are translated to functional currency at exchange rates at the dates of the transactions. Foreign currency differences are recognized in other comprehensive income.

Any goodwill arising on the acquisition of a foreign operation and any fair value adjustments to the carrying amounts of assets and liabilities arising on the acquisition of that foreign operation is treated as assets and liabilities of the foreign operation. Thus they are expressed in the functional currency of the foreign operation and translated at the closing rate.

When a foreign operation is disposed of, the relevant amount in the translation is transferred to profit or loss as part of the profit or loss on disposal. In any other partial disposal of a foreign operation, the relevant proportion is reclassified to profit or loss.

Foreign exchange gains or losses arising from a monetary item receivable from or payable to a foreign operation, the settlement of which is neither planned nor likely to occur in the foreseeable future and which in substance is considered to form part of the net investment in the foreign operation, are recognized in other comprehensive income in the translation reserve.

iii) Hedge of net investment in foreign operations

The Group applies hedge accounting to foreign currency differences arising between the functional currency of the foreign operations and the parent entity’s functional currency (Korean won), regardless of whether the net investment is held directly or through an intermediate parent.

Foreign currency differences arising on the retranslation of a financial liability designated as a hedge of a netNet investment in a foreign operation

If the settlement of a monetary item receivable from or payable to a foreign operation is neither planned nor likely to occur in the foreseeable future, then foreign currency difference arising on the item which in substance is considered to form part of the net investment in the foreign operation, are recognized in the other comprehensive income to the extent that the hedge is effective, and are presented within equity in the translation reserve. To the extent that the hedge is ineffective, such differences are recognized in profit or loss. When the hedged part of a net investment is disposed of, the relevant amount in the translation reserve is transferredshall be reclassified to profit or loss as parton disposal of the profit or loss on disposal.investment.

(q) Equity

(q)Equity

i) Capital stock

Ordinary shares are classified as equity. Incremental costs directly attributable to the issuance of ordinary shares and share options are recognized as a deduction from equity, net of any tax effects.

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES

Notes to the Consolidated Financial Statements — (Continued)

December 31, 2010, 2011 and 2012

Preference share capital is classified as equity if it is non-redeemable, or redeemable only at the Group’s option, and any dividends are discretionary. Dividends thereon are recognized as distributions within equity upon approval by the Group’s shareholders.

Preference share capital is classified as a liability if it is redeemable on a specific date or at the option of the shareholders, or if dividend payments are not discretionary. Dividends thereon are recognized as interest expense in profit or loss as accrued.

ii) Hybrid bonds

The Group classifies issued financial instruments, or their component parts, as a financial liability or an equity instrument depending on the substance of the contractual arrangement of such financial instruments. Hybrid bonds where the Group has an unconditional right to avoid delivering cash or another financial asset to settle a contractual obligation are classified as equity instruments and presented in equity.

iii) Capital adjustments

Changes in ownership interests in a subsidiary that do not result in a loss of control, such as the subsequent purchase or sale by a parent of a subsidiary’s equity instruments, are accounted for as equity transactions in capital adjustments.

(r) Employee benefits

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES

Notes to the Consolidated Financial Statements

December 31, 2012, 2013 and 2014

(In millions of won)

3.Significant accounting policies (continued)

(r)Employee benefits

i) Short-term employee benefits

Short-term employee benefits are employee benefits that are due to be settled within 12 months after the end of the period in which the employees render the related service. When an employee has rendered service to the Group during an accounting period, the Group recognizes the undiscounted amount of short-term employee benefits expected to be paid in exchange for that service.

ii) Other long-term employee benefits

Other long-term employee benefits include employee benefits that are settled beyond 12 months after the end of the period in which the employees render the related service, and are calculated at the present value of the amount of future benefit that employees have earned in return for their service in the current and prior periods, less the fair value of any related assets. The present value is determined by discounting the expected future cash flows using the interest rate of corporate bonds that have maturity dates approximating the terms of the Group’s obligations and that are denominated in the same currency in which the benefits are expected to be paid. Any actuarial gains and losses are recognized in profit or loss in the period in which they arise.

iii) Retirement benefits: defined contribution plans

When an employee has rendered service to the Group during a period, the Group recognizes the contribution payable to a defined contribution plan in exchange for that service as a liability (accrued expense), after deducting any contribution already paid. If the contribution already paid exceeds the contribution due for service before the end of the reporting period, the Group recognizes that excess as an asset (prepaid expense) to the extent that the prepayment will lead to a reduction in future payments or a cash refund.

iv) Retirement benefits: defined benefit plans

A defined benefit plan is a post-employment benefit plan other than a defined contribution plan. The Group’s net obligation in respect of defined benefit plans is calculated by estimating the amount of future benefit

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES

Notes to the Consolidated Financial Statements — (Continued)

December 31, 2010, 2011 and 2012

that employees have earned in return for their service in the current and prior periods; that benefit is discounted to determine its present value. The fair value of plan assets is deducted. The calculation is performed annually by an independent actuary using the projected unit credit method.

Remeasurements of the net defined benefit liability, which comprise actuarial gains and losses, the return on plan assets (excluding interest) and the effect of the asset ceiling (if any, excluding interest), are recognized immediately in other comprehensive income. The Group determines the net interest expense (income) on the net defined benefit liability (asset) for the period by applying the discount rate used to measure the defined benefit obligation at the beginning of the annual period to the then-net defined benefit liability (asset), taking into account any changes in the net defined benefit liability (asset) during the period as a result of contributions and benefit payments. Net interest expense and other expenses related to defined benefit plans are recognized in personnel expenses in profit or loss.

The discount rate is the yield at the reporting date on high-quality corporate bonds that have maturity dates approximating the terms of the Group’s obligations and that are denominated in the same currency in which

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES

Notes to the Consolidated Financial Statements

December 31, 2012, 2013 and 2014

(In millions of won)

3.Significant accounting policies (continued)

the benefits are expected to be paid. The Group recognizes all actuarialservice cost and net interest on the net defined benefit liability (asset) in profit or loss and remeasurements of the net defined benefit liability (asset) in other comprehensive income.

When the benefits of a plan are changed or when a plan is curtailed, the resulting change in benefit that relates to past service or the gain or loss on curtailment is recognized immediately in profit or loss. The Group recognizes gains and losses arising from actuarial assumption changes and experiential adjustments in profit or loss.

Whenon the fair valuesettlement of plan assets exceeds the present value of the defined benefit obligation, the Group recognizes an asset, to the extent of the total of cumulative unrecognized past service cost and the present value of any economic benefits available in the form of refunds from the plan or reduction in the future contributions to the plan.

Past service costs which are the change in the present value of the defined benefits obligation for employee service in prior periods, resulting in the current period from the introduction of, or change to post-employment benefits, are recognized as an expense on a straight-line basis over the average period until the benefits become vested. To the extent that the benefits vest immediately following the introduction of, or changes to, a defined benefit plan when the Group recognizes the past service cost immediately.settlement occurs.

v) Termination benefits

Termination benefits are recognized as an expense when the Group is committed demonstrably, without realistic possibility of withdrawal, to a formal detailed plan to either terminate employment before the normal retirement date, or to provide termination benefits as a result of an offer made to encourage voluntary redundancy. Termination benefits for voluntary redundancies are recognized as an expense if the Group has made an offer of voluntary redundancy, it is probable that the offer will be accepted, and the number of acceptances can be estimated reliably. If benefits are payable more than 12 months after the reporting period, then they are discounted to their present value.

(s) Share-based payment transactions

(s)Share-based payment transactions

The grant date fair value of share-based payment awards granted to employees is recognized as an employee expense, with a corresponding increase in equity, over the period that the employees unconditionally become entitled to the awards. The amount recognized as an expense is adjusted to reflect the number of awards for which the related service and non-market vesting conditions are expected to be met, such that the amount ultimately recognized as an expense is based on the number of awards that do meet the related service and non-market performance conditions at the vesting date. For share-based payment awards with non-vesting conditions, the grant date fair value of the share-based payment is measured to reflect such conditions and there is no true-up for differences between expected and actual outcomes.

The fair value of the amount payable to employees in respect of share appreciation rights, which are settled in cash, is recognized as an expense with a corresponding increase in liabilities, over the period that the employees unconditionally become entitled to payment. The liability is remeasured at each reporting date and at settlement date. Any changes in the fair value of the liability are recognized as personnel expense in profit or loss.

(t) Provisions

(t)Provisions

A provision is recognized if, as a result of a past event, the Group has a present legal or constructive obligation that can be estimated reliably, and it is probable that an outflow of economic benefits will be required to settle the obligation.

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES

Notes to the Consolidated Financial Statements — (Continued)

December 31, 2010, 2011 and 2012

The risks and uncertainties that inevitably surround many events and circumstances are taken into account in reaching the best estimate of a provision. Where the effect of the time value of money is material, provisions are determined at the present value of the expected future cash flows.

Provisions are reviewed at the end of each reporting period and adjusted to reflect the current best estimate. If it is no longer probable that an outflow of resources embodying economic benefits will be required to settle the obligation, the provision is reversed.

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES

Notes to the Consolidated Financial Statements

December 31, 2012, 2013 and 2014

(In millions of won)

3.Significant accounting policies (continued)

Provision shall be used only for expenditures for which the provision was originally recognized.

(u) Financial guarantee contract

(u)Financial guarantee contract

A financial guarantee contract is a contract that requires the issuer (the Group) to make specified payments to reimburse the holder for a loss it incurs because a specified debtor fails to make payments when due in accordance with the original or modified terms of a debt instrument.

Financial guarantee contracts are initially measured at their fair values and, if not designated as at fair value through profit or loss, are subsequently measured at the higher of:

 

The amount determined in accordance with IAS 37 Provisions, Contingent Liabilities and Contingent Assets and

The amount determined in accordance with K-IFRS No.1037Provisions, Contingent Liabilities and Contingent Assets and

 

The initial amount recognized, less, when appropriate, cumulative amortization recognized in accordance with K-IFRS No.1018.Revenue

The initial amount recognized, less, when appropriate, cumulative amortization recognized in accordance with IAS 18 Revenue

(v)Insurance contracts

(v) Insurance contracts

Insurance contracts are defined as “a contract under which one party (the insurer) accepts significant insurance risk from another party by agreeing to compensate the policyholder if a specified uncertain future event adversely affects the policyholder”. A contract that qualifies as an insurance contract remains an insurance contract until all rights and obligations are extinguished or expire. Such a contract that does not contain significant insurance risk is classified as an investment contract and is within the scope of IAS 39,K-IFRS No.1039,Financial Instruments,Recognition and measurementMeasurement to the extent that it gives rise to a financial asset or financial liability, except if the investment contract contains a Discretionary Participation Features (“DPF”). If the contract has a DPF, the contract is subject to IFRS 4,K-IFRS No.1104,Insurance Contracts.

i) Reserves for insurance contracts

The Group accounts for insurance contracts based on the Insurance Business Law and other related Insurance Supervisory Regulation. These insurance contracts are calculated based on insurance terms, premium and policy reserves approved by the Financial Supervisory Commission, as follows:

Premium reserve

Premium reserve – Premium reserve is a liability to prepare for the future claims on the valid contracts. Premium reserve is calculated by deducting discounted net premium from the discounted claims expected to be paid in the future period.

Provision is made for premium payable based on assumptions that all policies are surrendered immediately after fiscal year.

Unearned premium reserve – Unearned premium reserve represents the portion of premiums written which is applicable to the unexpired portion of policies in force.

Guarantee reserve

At the end of reporting period, the Group is required to make reserve on the outstanding insurance contracts to guarantee a certain level of claims
Guarantee reserve – At the end of reporting period, the Group is required to make reserve on the outstanding insurance contracts to guarantee a certain level of benefit payments for the amount equals to the average amount of net losses of the worst 30% cases forecasted by scenarios or the standard reserve amount by insurance type and the lowest insured amount, whichever is greater.

Reserve for outstanding claims – Reserve for outstanding claims is an estimate of loss for insured events that have occurred prior to the date of the statement of financial position but for which a fixed value cannot be determined, which includes the following:

Estimated amount: The expenses to be incurred in the course of settlement of the worst 30% cases forecasted by scenariosinsured event, such as lawsuit or arbitration (if partial amount is settled, the standard reserve amount by insurance type and the lowest insured amount, whicheverremainder is greater.recognized)

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES

Notes to the Consolidated Financial Statements — (Continued)

December 31, 2010, 20112012, 2013 and 20122014

(In millions of won)

 

3.Significant accounting policies (continued)

Unearned premium reserve

Unearned premium reserve refers to premium for subsequent years but collected before the reporting date.

Reserve for outstanding claims

ineffective contracts: Reserve for outstandingineffective contracts due to default in premium payment (Partial amount of surrender value)

Unpaid claims: The amount of claims, surrender value and dividend to be paid is an estimate of losses for insured events that have occurred prior todetermined but not paid yet

IBNR (Incurred But Not Reported): Estimated amount using a reasonable statistical method considering the reporting date but the corresponding actual claims have not yet been settled or determined.company’s experience rate

Reserve for participating policyholder’s dividend – In accordance with regulations and policy terms, reserves for participating policyholder’s dividend are provided for dividend to be paid to the policyholders and comprise the current reserve for policyholder’s dividend and the future reserve for policyholder’s dividend. The current reserve for policyholder’s dividend is the fixed payable dividend amount but not paid at the end of the reporting period and the future reserve for policyholder’s dividend is the calculated policyholder’s dividend amount factoring in estimated policy termination rates for the valid insurance policy as at the end of the reporting period.

Reserve for participating policyholders’ dividends

Reserve for participating policyholder’s dividends are recorded to account for the difference in actual investment yields, mortality rates or morbidity rates and operating expense rates from the initial rates in each policy payable to participating policyholders. In addition, it includes a reserve for long-term maintenance dividends to discourage cancellations.

Reserve for losses on dividend insurance contract

In accordance with the Regulation on Supervision of Insurance Business, the Group accumulates reserve for losses of participating insurance contract within 30/100 of policyholders’ share in dividend-paying insurance income. A reserve for compensation for losses on dividend-paying insurance contracts accumulated shall be used for replenishing the losses of the participating insurance contract, and the balance after the replenishment shall be used as for the source of policyholders’ dividend for individual policyholders, for five fiscal years from the end of the fiscal year when the accumulation is made.

ii) Policyholders’ equity adjustment

At year end, unrealized holding gains and losses on available-for-sale securities are allocated to policyholders’ equity adjustment by the ratio of the average policy reserve of the participating andnon-participating contracts or the ratio of the investment source at the new acquisition year based on the date of acquisition.

iii) Liability adequacy test (the “LAT”)

Liability adequacy tests are performed by the Group in order to ensure the adequacy of the contract liabilities, net of related deferred acquisition costs and deferred policyholders’ participation liability or assetasset.

iv) Reinsurance contracts

Transactions relating to reinsurance assumed and ceded are accounted for in the consolidated statements of financial position and comprehensive income in a similar way to direct business transactions provided that these contracts meet the insurance contracts classification requirements and in agreement with contractual clauses.

v) Deferred acquisition costs (the “DAC”)

Policy acquisition costs, which include commissions, certain direct and incremental underwriting and agency expenses associated with acquiring insurance policies, are deferred and amortized using the straight-line method over the contract year, up to seven years. Actual acquisition costs incurred in excess of estimated acquisition costs are expensed.

(w) Financial income and expense

(w)Financial income and expense

i) Interest

Interest income and expense are recognized in profit or loss using the effective interest method. The effective interest rate is the rate that exactly discounts the estimated future cash payments and receipts through

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES

Notes to the Consolidated Financial Statements — (Continued)

December 31, 2010, 20112012, 2013 and 20122014

(In millions of won)

 

3.Significant accounting policies (continued)

through the expected life of the financial asset or liability (or, where appropriate, a shorter year) to the carrying amount of the financial asset or liability. When calculating the effective interest rate, the Group estimates future cash flows considering all contractual terms of the financial instrument, but not future credit losses.

The calculation of the effective interest rate includes all fees and points paid or received that are an integral part of the effective interest rate. Transaction costs include incremental costs that are directly attributable to the acquisition or issue of a financial asset or liability.

Once an impairment loss has been recognized on a loan, although the accrual of interest in accordance with the contractual terms of the instrument is discontinued, interest income is recognized at the rate of interest that was used to discount estimated future cash flows for the purpose of measuring the impairment loss.

ii) Fees and commission

Fees and commission income and expense that are integral to the effective interest rate on a financial asset or liability are included in the measurement of the effective interest rate.

Fees and commission income, including account servicing fees, investment management fees, sales commission, placement fees and syndication fees, are recognized as the related services are performed. When a loan commitment is not expected to result in the draw-down of a loan, the related loan commitment fees are recognized on a straight-line basis over the commitment period.

Fees and commission expense relate mainly to transaction and service fees, which are expensed as the services are received.

iii) Dividends

Dividend income is recognized when the right to receive income is established.

(x) Customer loyalty program

(x)Customer loyalty program

For customer loyalty programmes, the fair value of the consideration received or receivable in respect of the initial sale is allocated between award credits (“points”) and other components of the fee and commission income. The Group provides awards, in the form of price discounts and by offering a variety of gifts. The fair value allocated to the points is estimated by reference to the fair value of the monetary and/ornon-monetary benefits for which they could be redeemed. The fair value of the benefits is estimated taking into account the expected redemption rate and the timing of such expected redemptions. Such amount is deferred and recognized as unearned revenue. Unearned revenue is recognized only when the points are redeemed and the Group has fulfilled its obligations to provide the benefits. The amount of revenue recognized in those circumstances is based on the number of points that have been redeemed in exchange for benefits, relative to the total number of points that are expected to be redeemed.

A provision for onerous contracts is recognized when the expected benefits to be derived by the Group from customer loyalty programmes are lower than the unavoidable cost of meeting its obligations under the programmes.

(y) Income tax

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES

Notes to the Consolidated Financial Statements

December 31, 2012, 2013 and 2014

(In millions of won)

3.Significant accounting policies (continued)

(y)Income tax

Income tax expense comprises current and deferred tax. Current tax and deferred tax are recognized in profit or loss except to the extent that it relates to a business combination, or items recognized directly in equity or in other comprehensive income.

i) Current tax

Current tax is the expected tax payable or receivable on the taxable profit or loss for the year, using tax rates enacted or substantively enacted at the end of the reporting period and any adjustment to tax payable in respect of

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES

Notes to the Consolidated Financial Statements — (Continued)

December 31, 2010, 2011 and 2012

previous years. The taxable profit is different from the accounting profit for the period since the taxable profit is calculated excluding the temporary differences, which will be taxable or deductible in determining taxable profit (tax loss) of future periods, and non-taxable or non-deductible items from the accounting profit.

ii) Deferred tax

Deferred tax is recognized, using the asset-liability method, in respect of temporary differences between the carrying amounts of assets and liabilities for financial reporting purposes and the amounts used for taxation purposes. A deferred tax liability is recognized for all taxable temporary differences. A deferred tax asset is recognized for all deductible temporary differences to the extent that it is probable that taxable profit will be available against which they can be utilized. However, deferred tax is not recognized for the following temporary differences: taxable temporary differences arising on the initial recognition of goodwill, or the initial recognition of assets or liabilities in a transaction that is not a business combination and that affects neither accounting profit or loss nor taxable income.

The Group files its national income tax return with the Korean tax authorities under the consolidated corporate tax system, which allows it to make national income tax payments based on the combined profits or losses of the Controlling Company and its wholly owned domestic subsidiaries. Deferred taxes are measured based on the future tax benefits expected to be realized in consideration of the expected combined profits or losses of eligible companies in accordance with the consolidated corporate tax system. Consolidated corporate tax amounts, once determined, are allocated to each of the subsidiaries and are used as a basis for the income taxes to be recorded in their separate financial statements.

The Group recognizes a deferred tax liability for all taxable temporary differences associated with investments in subsidiaries, associates, and interests in joint ventures, except to the extent that the Group is able to control the timing of the reversal of the temporary difference and it is probable that the temporary difference will not reverse in the foreseeable future. The Group recognizes a deferred tax asset for all deductible temporary differences arising from investments in subsidiaries and associates, to the extent that it is probable that the temporary difference will reverse in the foreseeable future and taxable profit will be available against which the temporary difference can be utilized.

The carrying amount of a deferred tax asset is reviewed at the end of each reporting period and reduces the carrying amount to the extent that it is no longer probable that sufficient taxable profit will be available to allow the benefit of part or all of that deferred tax asset to be utilized.

Deferred tax assets and liabilities are measured at the tax rates that are expected to apply to the period when the asset is realized or the liability is settled, based on tax rates (and tax laws) that have been enacted or

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES

Notes to the Consolidated Financial Statements

December 31, 2012, 2013 and 2014

(In millions of won)

3.Significant accounting policies (continued)

substantively enacted by the end of the reporting period. The measurement of deferred tax liabilities and deferred tax assets reflects the tax consequences that would follow from the manner in which the Group expects, at the end of the reporting period to recover or settle the carrying amount of its assets and liabilities.

Deferred tax assets and liabilities are offset only if there is a legally enforceable right to offset the related current tax liabilities and assets, and they relate to income taxes levied by the same tax authority and they intend to settle current tax liabilities and assets on a net basis.

(z) Accounting for trust accounts

(z)Accounting for trust accounts

The Group accounts for trust accounts separately from its group accounts under the Financial Investment Services and Capital Markets Act and thus the trust accounts are not included in the consolidated financial statements except Guaranteed Fixed Rate Money Trusts controlled by the Group, based on an evaluation of the substance of its relationship with the Group and the SPE’s risks and rewards. Funds transferred between Group account and trust accounts are recognized as borrowings from trust accounts in other liabilities with fees for managing the accounts recognized as non-interest income by the Group.

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES

Notes to the Consolidated Financial Statements — (Continued)

December 31, 2010, 2011 and 2012

(aa) Earnings per share

(aa)Earnings per share

The Group presents basic and diluted earnings per share (EPS) data for its ordinary shares. Basic EPS is calculated by dividing the profit or loss attributable to ordinary shareholders of the Group by the weighted average number of ordinary shares outstanding during the period, adjusted for own shares held. Diluted EPS is determined by adjusting the profit or loss attributable to ordinary shareholders and the weighted average number of ordinary shares outstanding, adjusted for own shares held, for the effects of all dilutive potential ordinary shares, which comprise convertible notes and share options granted to employees.

(ab) Reclassification

Certain reclassifications have been made in the prior years’consolidated financial statements to conform to the current year presentation for comparative purpose.

(ac) New standards and interpretations not yet adopted

(ab)New standards and interpretations not yet adopted

The following new standards, interpretations and amendments to existing standards have been published and are mandatory for the Group for annual periods beginning after January 1, 2012,2014, and the Group has not early adopted them.

i) Amendments to IFRS 10 Consolidated Financial Statements

The standard introduces a single control model to determine whether an investee should be consolidated. As a result, the Group may need to change its consolidation conclusion in respect of its investees, which may lead to changesManagement is in the current accounting for these investees (i.e. Trusts guaranteed as to principal shall be consolidated).

The standards are effective for annual periods beginning on or after January 1, 2013 with early adoption permitted. Management is currently analyzingprocess of evaluating the impact of the amendments on the Group’s consolidated financial statements, asif any.

i) K-IFRS No. 1108, ‘Operating Segments’

The amendment requires the disclosure of judgements made by management in applying the aggregation criteria. The disclosures include a brief description of the operating segments that have been aggregated and the economic indicators that have been assessed in determining whether the operating segments share the similar economic characteristics. In addition, this amendment clarifies that a reconciliation of the total of the reportable segments’ assets to the entity’s total assets is required only when the information is regularly provided to the entity’s chief operating decision maker. The amendment is effective for annual periods beginning on or after July 1, 2014.

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES

Notes to the Consolidated Financial Statements

December 31, 2012.2012, 2013 and 2014

(In millions of won)

3.Significant accounting policies (continued)

ii) Amendments to IFRS 11 Joint ArrangementsK-IFRS No. 1102, ‘Share-based Payment’

The standard classifies joint arrangements into two types — joint operationsamendment clarifies the definition of ‘vesting condition’ by separately defining ‘performance condition’ and joint ventures. A joint operation‘service condition’. The amendment is effective for annual periods beginning on or after July 1, 2014.

iii) K-IFRS No. 1103, ‘Business Combinations’

The amendment clarifies the classification and measurement of contingent consideration in a business combination. When a contingent consideration is a joint arrangement whereby the parties that have joint control of the arrangement (i.e. joint operators) have rights to the assets, and obligations for the liabilities, relating to the arrangement. A joint venture isfinancial instrument, its classification as a joint arrangement whereby the parties that have joint control of the arrangement (i.e. joint venturers) have rights to the net assets of the arrangement. The standard requires a joint operator to recognize and measure the assets and liabilities (and recognize the related revenues and expenses) in relation to its interest in the arrangementliability or equity shall be determined in accordance with relevant IFRSs applicableK-IFRS No. 1032 and the contingent consideration that is classified as an asset or a liability shall be subsequently measured at fair value of which the changes recognised in profit or loss. In addition, this amendments clarifies that the standard does not apply to the particular assets, liabilities, revenuesaccounting for all types of joint arrangements. The amendment is effective for annual periods beginning on or after July 1, 2014.

iv) K-IFRS No. 1113, ‘Fair Value Measurement’

The amendment allows entities to measure short-term receivables and expenses.payables that have no stated interest rate at their invoiced amounts without discounting, given the discount is immaterial. In addition, this amendment clarifies that the portfolio exception can be applies to contracts in the scope of K-IFRS No. 1039 even though the contracts do not meet the definition of a financial asset or financial liability. The standardamendment is effective for annual periods beginning on or after July 1, 2014.

v) K-IFRS No. 1024, ‘Related Party Disclosures’

The definition of a ‘related party’ is extended to include a management entity that provides key management personnel services to the reporting entity, either directly or through a group entity. The reporting entity is required to separately disclose the expense amount recognised for the key management personnel services. The amendment is effective for annual periods beginning on or after July 1, 2014.

vi) K-IFRS No. 1019, ‘Employee Benefits’

The amendments introduce a practical expedient to accounting for defined benefit plan, when employees or third parties pay contributions if certain criteria are met. A company is permitted (but not required) to recognise those contributions as a reduction of the service cost in the period in which the related service is rendered. Service-linked contributions from employees or third parties should be reflected in determining the net current service cost and the defined benefit obligation, and should be attributed to the periods of service using the same method as used for calculating the gross benefits or on a straight line basis. The amendment is effective for annual periods beginning on or after July 1, 2014.

vii) K-IFRS No. 1111, ‘Joint Arrangements’

The amendment requires the business combination accounting to be applied to an acquisition of interests in a joint ventureroperation that constitutes a business. In addition, when business combination accounting applies to recognize an investmentthe acquisition of additional interests in a joint operation while the joint operator retains joint control, the

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES

Notes to the Consolidated Financial Statements

December 31, 2012, 2013 and to account for that investment using2014

(In millions of won)

3.Significant accounting policies (continued)

additional interest acquired shall be measured at fair value but the equity method.previously held interests in the joint operation shall not be re-measured. The standards areamendment is effective for annual periods beginning on or after January 1, 20132016, with early adoption permitted. Management believes the impact of the amendments on the Group’s consolidated financial statements is not material.

iii) Amendments to IFRS 12 Disclosure of Interests in Other Entities

The standard brings together into a single standard all the disclosure requirements about an entity’s interests in subsidiaries, joint arrangements, associates and unconsolidated structured entities. The Group is currently assessing the disclosure requirements for interests in subsidiaries, interests in joint arrangements and associates and unconsolidated structured entities in comparison with the existing disclosures. The standard requires the disclosure of information about the nature, risks and financial effects of these interests. The standards are effective for annual periods beginning on or after January 1, 2013 with early adoption permitted. Management is currently analyzing the impact of the amendments on the Group’s consolidated financial statements as of December 31, 2012.

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES

Notes to the Consolidated Financial Statements — (Continued)

December 31, 2010, 2011 and 2012

iv) Amendments to IAS 19 Employee Benefits

The standard requires recognition of actuarial gains and losses immediately in other comprehensive income and to calculate expected return on plan assets based on the rate used to discount the defined benefit obligation. The standard will be applied retrospectively for the Group’s annual periods beginning on or after January 1, 2013. The Group recognized the actuarial gain or loss amounting to ₩ 140,680 million and ₩ (6,518) million for the years ended December 31, 2011 and 2012, respectively in salaries expense. As a result, management believes the impacts of the amendments on the Group’s consolidated financial statements will be significant.

v) IFRS 13 Fair Value Measurement

The standard defines fair value and a single framework for fair value, and requires disclosures about fair value measurements. The standard will be applied prospectively for the Group’s annual periods beginning on or after January 1, 2013. Management is currently analyzing the impact of the amendments on the Group’s consolidated financial statements as of December 31, 2012.

 

4.

Financial risk management

(a) Overview

(a)Overview

As a financial services provider, the Group is exposed to various risks relating to lending, credit card, insurance, securities investment, trading and leasing businesses, its deposit taking and borrowing activities in addition to the operating environment.

The principal risks to which the Group is exposed are credit risk, market risk, interest rate risk, liquidity risk and operational risk. These risks are recognized, measured and reported in accordance with risk management guidelines established at the controlling company level and implemented at the subsidiary level through a carefully stratified checks-and-balances system.

i) Risk management principles

The Group risk management is guided by the following core principles:

 

identifying and managing all inherent risks;

 

standardizing risk management process and methodology;

 

ensuring supervision and control of risk management independent of business activities;

 

continuously assessing risk preference;

 

preventing risk concentration;

 

operating a precise and comprehensive risk management system including statistical models; and

 

balancing profitability and risk management through risk-adjusted profit management.

ii) Risk management organization

The Group risk management system is organized along the following hierarchy: from the top and at the controlling company level, the Group Risk Management Committee, the Group Risk Management Council, the Chief Risk Officer and the Group Risk Management Team, and at the subsidiary level, the Risk Management Committees and the Risk Management Team of the relevant subsidiary. The Group Risk Management Committee, which is under the supervision of the controlling company’s board of directors, sets the basic groupwidegroup wide risk management policies and strategies. The controlling company’s Chief Risk Officer reports to the Group Risk Management Committee, and the Group Risk Management Council, whose members consist of the controlling company’s Chief Risk Officer and the risk management team heads of each of subsidiaries,

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES

Notes to the Consolidated Financial Statements — (Continued)

December 31, 2010, 2011 and 2012

coordinates the risk management policies and strategies at the group level as well as at the subsidiary level among each of subsidiaries. Each of subsidiaries also has a separate Risk Management Committee, Risk Management Working Committee and Risk Management Team, whose tasks are to implement the groupwidegroup wide risk management policies and strategies at the subsidiary level as well as to set risk management policies and strategies specific to such subsidiary in line with the groupwidegroup wide guidelines. The Group also has the Group Risk Management Team, which supports the controlling company’s Chief Risk Officer in his or her risk management and supervisory role.

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES

Notes to the Consolidated Financial Statements

December 31, 2012, 2013 and 2014

(In millions of won)

4.Financial risk management (continued)

In order to maintain the groupwidegroup wide risk at an appropriate level, the Group use a hierarchical risk limit system under which the Group Risk Management Committee assigns reasonable risk limits for the entire group and each of subsidiaries,subsidiary, and the Risk Management Committee and the Management Council of each of subsidiariessubsidiary manage the subsidiary-specific risks by establishing and managing risk limits in more detail by type of risk and type of product for each department and division within such subsidiary.

The Group Risk Management Committee consists of directors of the controlling company. The Group Risk Management Committee convenes at least once every quarter and may also convene on an ad hoc basis as needed. Specifically, the Group Risk Management Committee does the following: (i) establish the overall risk management policies consistent with management strategies, (ii) set reasonable risk limits for the entire group and each of subsidiaries, (iii) approve appropriate investment limits or allowed loss limits, (iv) enact and amends risk management regulations, and (v) decide other risk management-related issues the Board of directorsDirectors or the Group Risk Management Committee sees fit to discuss. The results of the Group Risk Management Committee meetings are reported to the Board of Directors of the controlling company. The Group Risk Management Committee makes decisions through affirmative votes by a majority of the committee members.

The Group Risk Management Council is comprised of the controlling company’s chief risk officer, head of risk management team, and risk officers from each subsidiary. The Group Risk Management Council holds meetings for risk management executives from each subsidiary to discuss the Group’s groupwidegroup wide risk management guidelines and strategy in order to maintain consistency in the groupwidegroup wide risk policies and strategies.

iii) Risk management framework

The Group takes the following steps to implement the foregoing risk management principles:

 

  

Risk capital management Risk capital refers to capital necessary to compensate for losses in case of a potential risk being realized, and risk capital management refers to the process of asset management based on considerations of risk exposure and risk appetite among total assets so that the Group can maintain an appropriate level of risk capital. As part of the Group’s risk capital management, the Group has adopted and maintains various risk planning processes and reflect such risk planning in the Group’s business and financial planning. The Group also has adopted and maintains a risk limit management system to ensure that risks in the Group’s business do not exceed prescribed limits.

 

  

Risk monitoringThe Group are currently installing a multidimensional risk monitoring system under which the Group will, on a periodic basis, proactively, preemptively and preemptivelyperiodically review risks that may impact the Group’sour overall operations.operations, including through a multidimensional risk monitoring system. Currently, each of subsidiaries is required to report to the controlling company any factors that could have a material impact on the groupwidegroup-wide risk management, and the controlling company reports to the Group’s chief risk officer and other members of the Group’s senior management the results of risk monitoring on a weekly, monthly and continual basis.on an ad hoc basis as needed. In addition, the Group perform preemptive risk management through a “risk dashboard system” under which the Group closely monitor any increase in asset size, risk levels and sensitivity to external factors with respect to the major asset portfolios of each of subsidiaries, and to the extent such monitoring yields any warning signals, the Group promptly analyze the causes and, if necessary, formulate and implement actions in response to these warning signals.

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES

Notes to the Consolidated Financial Statements — (Continued)

December 31, 2010, 20112012, 2013 and 20122014

(In millions of won)

4.Financial risk management (continued)

 

  

Risk review Prior to entering any new business, offering any new products or changing any major policies, the Group review anyreviews relevant risk factors based on a prescribed risk management checklist and, in the case of changes for which assessment of risk factors is difficult, promotesupports reasonabledecision-making in order to avoid taking any unduly risky action. The risk management departments of all subsidiaries are required to review all new businesses, products and services prior to their launch and closely monitor the development of any related risks following their launch, and in the case of any action that involves more than one subsidiary, the relevant risk management departments are required to consult with the risk management team at the controlling company level prior to making any independent risk reviews.

 

  

RiskCrisis managementThe Group maintain a groupwidegroup wide risk management system to detect the early warnings signals of any risk crisis and, in the event of a crisis actually happening, to respond on a timely, efficient and flexible basis so as to ensure the Group’s survival as a going concern. Each subsidiary maintains crisis planning for three levels of contingencies, namely, “alert”, “imminent crisis” and “crisis”, determination of which is made based on quantitative and qualitative monitoring and consequence analysis, and upon the happening of any such contingency, is required to respond according to a prescribed contingency plan. At the controlling company level, the Group maintains and installs crisis detection and response system which is applied consistently groupwide,group wide, and upon the happening of any contingency at atwo or more subsidiary level, the Group directly takes charge of the situation so that the Group manages it on a concerted groupwidegroup wide basis.

(b) Credit risk

(b)Credit risk

i) Credit risk management

Credit risk is the risk of financial loss to the Group if a customer or counterparty to a financial instrument fails to meet its contractual obligations, and arises principally from the Group’s receivables from customers and investment securities. The Group’s credit risk management encompasses all areas of credit that may result in potential economic loss, including not just transactions that are recorded on balance sheets, but also off-balance-sheet transactions such as guarantees, loan commitments and derivatives transactions.

Credit Risk Management of Shinhan Bank

Credit Risk Management of Shinhan Bank

Major policies for Shinhan Bank’s credit risk management, including Shinhan Bank’s overall credit risk management plan and credit policy guidelines, are determined by the CreditRisk Policy Committee of Shinhan Bank, the executive decision-making body for management of credit risk. The CreditRisk Policy Committee is headed by the Chief Risk Officer, and also comprises of the Chief Credit Officer, the heads of each business unit and the head of the Credit Risk Team.Management Department. In order to separate the loan approval functions from credit policy decision-making, Shinhan Bank has a Credit Review Committee that performs credit review evaluations, which focus on improving the asset quality and profitability from the loans being made, and operates separately from the CreditRisk Policy Committee.

Shinhan Bank complies with credit risk management procedures pursuant to internal guidelines and regulations and continually monitors and improves these guidelines and regulations. Its credit risk management procedures include:

 

credit evaluation and approval;

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES

Notes to the Consolidated Financial Statements

December 31, 2012, 2013 and 2014

(In millions of won)

4.Financial risk management (continued)

 

credit review and monitoring; and

 

credit risk assessment and control.

control

Each of Shinhan Bank’s borrowers is assigned a credit rating, which is based on a comprehensive internal credit evaluation system that considers a variety of criteria. For retail borrowers, the credit rating takes into

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES

Notes to the Consolidated Financial Statements — (Continued)

December 31, 2010, 2011 and 2012

account the borrower’s biographic details, past dealings with Shinhan Bank and external credit rating information, among others. For corporate borrowers, the credit rating takes into account financial indicators as well as non-financial indicators such as industry risk, operational risk and management risk, among others. The credit rating, once assigned, serves as the fundamental instrument in Shinhan Bank’s credit risk management, and is applied in a wide range of credit risk management processes, including credit approval, credit limit management, loan pricing and computation of allowance for loan losses. Shinhan Bank has separate credit evaluation systems for retail customers, SOHO customers and corporate customers, which are further segmented and refined to meet Basel IIIII requirements.

Loans are generally approved after evaluations and approvals by the relationship manager at the branch level as well as the committee of the applicable business unit at Shinhan Bank. The approval limit for retail loans is made based on Shinhan Bank’s automated credit scoring system. In the case of large corporate loans, approval limits are also reviewed and approved by a Credit Officer at the headquarter level. Depending on the size and the importance of the loan, the approval process is further reviewed by the Credit Officer Committee or the Master Credit Officer Committee. If the loan is considered, significant or the amount exceeds the discretion limit of the Master Credit Officer Committee, further evaluation is made by the Credit Review Committee, which is Shinhan Bank’s highest decision-making body in relation to credit approval.

Pursuant to the foregoing credit review and monitoring procedures and in order to promptly prevent deterioration of loan qualities, Shinhan Bank classifies potentially problematic borrowers into (i) borrowers that show early warning signals, (ii) borrowers that require close monitoring and (iii) normal borrowers, and treats them differentially accordingly.

In order to maintain portfolio-level credit risk at an appropriate level, Shinhan Bank manages its loans using value-at-risk (“VaR”) limits for the entire bank as well as for each of its business units. In order to prevent concentration of risk in a particular borrower or borrower class, Shinhan Bank also manages credit risk by borrower, industry, country and other detailed categories.

Credit Risk Management of Shinhan Card

Credit Risk Management of Shinhan Card

Major policies for Shinhan Card’s credit risk management are determined by Shinhan Card’s Risk Management Council and Shinhan Card’s Risk Management Committee is responsible for approving them. Shinhan Card’s Risk Management Council is headed by the Chief Risk Officer, and also comprises of the heads of each business unit, supporting unit and relevant department at Shinhan Card. In order to separate credit policy decision-making from credit evaluation functions, Shinhan Card also has a Risk Management Committee, which evaluates applications for corporate loans exceeding a certain amount and other loans deemed important. Shinhan Card uses an automated credit scoring system to approve credit card applications or credit card authorizations. The credit scoring system is divided into two sub-systems: the application scoring system and the behavior scoring system. The behavior scoring system is based largely on the credit history, and the application scoring system is based largely on personal information of the applicant. For credit card applicants with whom the Group has an existing relationship, Shinhan Card’s credit scoring system considers internally gathered information such as repayment ability, total assets, the length of the existing relationship and the applicant’s contribution to profitability. The credit scoring system also automatically conducts credit checks on all credit card applicants.

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES

Notes to the Consolidated Financial Statements

December 31, 2012, 2013 and 2014

(In millions of won)

4.Financial risk management (continued)

If a credit score awarded to an applicant is above a minimum threshold, the application is approved unless overridden based on other considerations such as delinquencies with other credit card companies.

Shinhan Card continually monitors all accountholders and accounts using a behavior scoring system. The behavior scoring system predicts a cardholder’s payment pattern by evaluating the cardholder’s credit history, card usage and amounts, payment status and other relevant data. The behavior score is recalculated each month and is used to manage the accounts and approval of additional loans and other products to the cardholder. Shinhan Card also uses the scoring system to monitor its overall risk exposure and to modify its credit risk management strategy.

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES

Notes to the Consolidated Financial Statements — (Continued)

December 31, 2010, 2011 and 2012

(In millions of won)

ii) Maximum exposure to credit risk

The Group’s maximum exposure to credit risk without taking account of any collateral held or other credit enhancements as of December 31, 20112013 and 20122014 are as follows:

 

  2011   2012   2013
(Restated see
note 48)
   2014 

Due from banks and loans(*1)(*6)

  205,171,862     210,052,982  

Due from banks and loans (*1)(*3):

    

Banks

   10,213,726     11,013,154    14,392,195     13,663,318  

Retail

   77,111,426     82,439,453     85,959,631     94,282,270  

Government

   9,199,551     7,597,140     9,296,770     12,195,758  

Corporate

   91,490,418     91,934,538  

Corporations

   92,920,898     102,160,212  

Card receivable

   17,156,741     17,068,697     16,981,625     17,378,179  

Trading assets

   9,966,220     11,684,538  

Financial assets designated at FVTPL(*3)

   748,356     1,325,646  

AFS financial assets(*4)

   29,110,542     31,356,150  

HTM financial assets(*5)

   11,894,664     11,659,215  

Derivative assets

   2,319,585     2,164,852  

Other financial assets(*1)(*2)

   7,520,769     9,455,639  

Financial guarantee contracts

   2,766,331     2,895,878  

Loan commitments and other liabilities for credit

   67,130,382     72,200,742  
  

 

   

 

   

 

   

 

 
  336,628,711     352,795,642   219,551,119   239,679,737  
  

 

   

 

   

 

   

 

 

Trading assets

 15,339,949   21,500,955  

Financial assets designated at FVTPL (*4)

 1,890,919   1,946,200  

AFS financial assets (*5)

 28,708,674   26,855,662  

HTM financial assets (*6)

 11,031,307   13,373,384  

Derivative assets

 1,717,468   1,568,307  

Other financial assets (*1)(*2)

 8,605,244   10,151,338  

Financial guarantee contracts

 2,457,712   3,090,873  

Loan commitments and other credit liabilities

 74,824,310   74,295,365  
  

 

   

 

 
364,126,702   392,461,821  
  

 

   

 

 

 

(*1)

The maximum exposure amounts for due from banks, loans and other financial assets are recordedmeasured as net of allowances.

(*2)

Comprise of account receivables, accrued income, guarantee deposits, domestic exchange settlement debit and suspense payments, etc.

(*3)

FVTPL : fair value through profit or loss

(*4)

AFS : available-for-sale

(*5)

HTM : held-to-maturity

(*6)

Due from banks and loans were classified as similar credit risk group inwhen calculating equity capitalthe BIS ratio under Newnew Basel Capital Accord (Basel II)III).

(*4)FVTPL : fair value through profit or loss
(*5)AFS : available-for-sale
(*6)HTM : held-to-maturity

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES

Notes to the Consolidated Financial Statements

December 31, 2012, 2013 and 2014

(In millions of won)

4.Financial risk management (continued)

iii) Due from banks and loans by past due or impairment

Due from banks and loans as of December 31, 20112013 and 20122014 are as follows:

 

  2011 
  Banks  Retail  Government  Corporate  Card  Total 

Neither past due nor impaired

 10,255,903    76,603,830    9,201,687    91,023,364    16,779,871    203,864,655  

Past due but not impaired

      520,407        332,535    606,942    1,459,884  

Impaired

      288,064        1,723,100    445,448    2,456,612  
 

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 
  10,255,903    77,412,301    9,201,687    93,078,999    17,832,261    207,781,151  

Less : allowance

  (42,177  (300,875  (2,136  (1,588,581  (675,520  (2,609,289
 

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 
 10,213,726    77,111,426    9,199,551    91,490,418    17,156,741    205,171,862  
 

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES

Notes to the Consolidated Financial Statements — (Continued)

December 31, 2010, 2011 and 2012

(In millions of won)

  2013 
  Banks  Retail  Government  Corporations  Card  Total 

Neither past due nor impaired

 14,406,019    85,460,776    9,301,890    92,298,605    16,634,186    218,101,476  

Past due but not impaired

  —      505,408    197    492,877    552,954    1,551,436  

Impaired

  —      273,316    —      1,670,702    442,301    2,386,319  
 

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 
 14,406,019   86,239,500   9,302,087   94,462,184   17,629,441   222,039,231  

Less : allowance

 (13,824 (279,869 (5,317 (1,541,286 (647,816 (2,488,112
 

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 
14,392,195   85,959,631   9,296,770   92,920,898   16,981,625   219,551,119  
 

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 
  2014 
  Banks  Retail  Government  Corporations  Card  Total 

Neither past due nor impaired

 13,693,746    93,848,005    12,203,568    101,988,278    17,111,952    238,845,549  

Past due but not impaired

  —      455,948    181    278,262    497,147    1,231,538  

Impaired

  —      286,414    —      1,349,849    490,925    2,127,188  
 

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 
 13,693,746   94,590,367   12,203,749   103,616,389   18,100,024   242,204,275  

Less : allowance

 (30,428 (308,097 (7,991 (1,456,177 (721,845 (2,524,538
 

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 
13,663,318   94,282,270   12,195,758   102,160,212   17,378,179   239,679,737  
 

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 

 

  2012 
  Banks  Retail  Government  Corporate  Card  Total 

Neither past due nor impaired

 11,021,036    81,909,672    7,600,456    91,468,794    16,539,121    208,539,079  

Past due but not impaired

  116    438,050    378    496,409    739,736    1,674,689  

Impaired

      477,792        1,624,585    533,902    2,636,279  
 

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 
  11,021,152    82,825,514    7,600,834    93,589,788    17,812,759    212,850,047  

Less : allowance

  (7,998  (386,061  (3,694  (1,655,250  (744,062  (2,797,065
 

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 
 11,013,154    82,439,453    7,597,140    91,934,538    17,068,697    210,052,982  
 

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 

Credit quality of due from banks and loans net of allowance, that are neither past due nor impaired as of December 31, 20112013 and 20122014 are as follows:

  2013 
  Banks  Retail  Government  Corporations  Card  Total 

Grade 1 (*1)

 14,406,019    79,598,552    9,300,931    55,623,367    14,186,554    173,115,423  

Grade 2 (*1)

  —      5,862,224    959    36,675,238    2,447,632    44,986,053  
 

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 
 14,406,019   85,460,776   9,301,890   92,298,605   16,634,186   218,101,476  

Less : allowance

 (13,823 (141,374 (5,315 (722,229 (322,158 (1,204,899
 

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 
14,392,196   85,319,402   9,296,575   91,576,376   16,312,028   216,896,577  
 

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 

Mitigation of credit risk due to collateral (*2)

124,204   58,302,024   408   47,932,602   5,058   106,364,296  
  2014 
  Banks  Retail  Government  Corporations  Card  Total 

Grade 1 (*1)

 13,693,746    88,338,903    12,201,919    62,614,102    14,750,893    191,599,563  

Grade 2 (*1)

  —      5,509,102    1,649    39,374,176    2,361,059    47,245,986  
 

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 
 13,693,746   93,848,005   12,203,568   101,988,278   17,111,952   238,845,549  

Less : allowance

 (30,428 (161,189 (7,984 (864,854 (340,544 (1,404,999
 

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 
13,663,318   93,686,816   12,195,584   101,123,424   16,771,408   237,440,550  
 

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 

Mitigation of credit risk due to collateral (*2)

59,826   63,402,563   398   51,326,493   4,970   114,794,250  

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES

Notes to the Consolidated Financial Statements

December 31, 2012, 2013 and 2014

(In millions of won)

 

  2011 
  Banks  Retail  Government  Corporate  Card  Total 

Grade 1(*1)

 10,198,810    73,908,262    9,201,687    53,299,436    14,916,233    161,524,428  

Grade 2(*1)

  57,093    2,695,568        37,723,928    1,863,638    42,340,227  
 

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 
  10,255,903    76,603,830    9,201,687    91,023,364    16,779,871    203,864,655  

Less : allowance

  (42,177  (139,618  (2,136  (922,728  (329,064  (1,435,723
 

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 
 10,213,726    76,464,212    9,199,551    90,100,636    16,450,807    202,428,932  
 

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 

Mitigation of credit risk due to collateral(*2)

 5,610    52,895,049    58    41,212,129    5,990    94,118,836  
 

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 

  2012 
  Banks  Retail  Government  Corporate  Card  Total 

Grade 1(*1)

 11,020,950    78,934,568    7,597,923    54,598,546    15,186,242    167,338,229  

Grade 2(*1)

  86    2,975,104    2,533    36,870,248    1,352,879    41,200,850  
 

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 
  11,021,036    81,909,672    7,600,456    91,468,794    16,539,121    208,539,079  

Less : allowance

  (7,998  (141,399  (3,690  (1,070,400  (321,865  (1,545,352
 

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 
 11,013,038    81,768,273    7,596,766    90,398,394    16,217,256    206,993,727  
 

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 

Mitigation of credit risk due to collateral(*2)

 124,104    55,033,908    388    41,695,341    5,529    96,859,270  
 

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 
4.Financial risk management (continued)

 

(*1)

Credit quality of due from banks and loans was classified based on the internal credit rating.rating as follows:

Type of Borrower

Grade 1

Grade 2

Banks and governments*OECD sovereign credit rating of 6 or above (as applied to the nationality of the banks and governments)OECD sovereign credit rating of below 6 (as applied to the nationality of the banks and governments)
RetailPool of retail loans with probability of default of less than 2.25%Pool of retail loans with probability of default of 2.25% or more
CorporationsInternal credit rating of BBB+ or above

Internal credit rating of below BBB+

(Probability of default for loans with internal credit rating of BBB is 2.25%)

Credit cards

For individual card holders, score of 7 or higher in Shinhan Card’s internal behavior scoring system

For corporate cardholders, same as corporate loans

For individual card holders, score of below 7 in Shinhan Card’s internal behavior scoring system

For corporate cardholders, same as corporate loans

*In the case of loans to banks and governments that are neither past due nor impaired, Shinhan Bank classified loans with a sovereign rating of 6 or above as Grade 1 and those with a sovereign rating of below 6 as Grade 2. Under the guidelines set forth by the Financial Supervisory Commission of Korea, all major commercial banks in Korea, including Shinhan Bank, follow the standardized approach under Basel III for purposes of computing Bank of International Settlement (BIS) ratios for risk classifications of loans to banks and governments. Under this standardized approach under Basel III, risk classification for loans to banks and governments are determined on the basis of sovereign credit ratings, and not internal credit ratings assigned by the lending bank that are specific to the individual banks and governments. More specifically, this approach involves classifying loans to banks and governments in a given jurisdiction as either Grade 1 or Grade 2 based on the sovereign credit ratings for the government of such jurisdiction as determined by the Organization for Economic Co-operation and Development (“OECD”). As for the Group’s subsidiaries other than Shinhan Bank, risk classification of loans to banks and governments is made based on their respective internal credit ratings as these subsidiaries are not subject to the aforesaid guidelines of the Financial Supervisory Commission relating to Basel III risk classification.

 

(*2)

The Group holds collateral against due from banks and loans to customers in the form of mortgage interests over property, other registered securities over assets, and guarantees. Estimates of quantification of the extent to which collateral mitigate credit risk are based on the fair value of collateral.

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES

Notes to the Consolidated Financial Statements — (Continued)

December 31, 2010, 20112012, 2013 and 20122014

(In millions of won)

 

4.Financial risk management (continued)

Aging analyses of due from banks and loans net of allowance, that are past due but not impaired as of December 31, 20112013 and 20122014 are as follows:

 

  2011   2013 
  Banks   Retail Government   Corporate Card Total   Banks   Retail Government Corporations Card Total 

Less than 30 days

       416,178         193,612    499,261    1,109,051    —       424,331   197   414,958   471,146   1,310,632  

31~60 days

        53,033         103,461    66,687    223,181     —       49,189    —     37,930   56,589   143,708  

61~90 days

        50,162         20,413    40,994    111,569  

61~ 90 days

   —       29,396    —     24,079   25,204   78,679  

More than 90 days

        1,034         15,049        16,083     —       2,492    —     15,910   15   18,417  
  

 

   

 

  

 

   

 

  

 

  

 

   

 

   

 

  

 

  

 

  

 

  

 

 
        520,407         332,535    606,942    1,459,884   —     505,408   197   492,877   552,954   1,551,436  

Less : allowance

        (20,027       (17,427  (87,251  (124,705 —     (24,199 (2 (25,682 (78,484 (128,367
  

 

   

 

  

 

   

 

  

 

  

 

   

 

   

 

  

 

  

 

  

 

  

 

 
       500,380         315,108    519,691    1,335,179  —     481,209   195   467,195   474,470   1,423,069  
  

 

   

 

  

 

   

 

  

 

  

 

   

 

   

 

  

 

  

 

  

 

  

 

 

Mitigation of credit risk due to collateral(*)

       327,509        —     134,002    78    461,589  

Mitigation of credit risk due to collateral (*)

—     341,937   44   275,010   59   617,050  
  

 

   

 

  

 

   

 

  

 

  

 

 
  2014 
  Banks   Retail Government Corporations Card Total 

Less than 30 days

  —       353,523   80   157,029   429,972   940,604  

31~ 60 days

   —       66,576   101   31,839   44,603   143,119  

61~ 90 days

   —       28,868    —     50,745   22,445   102,058  

More than 90 days

   —       6,981    —     38,649   127   45,757  
  

 

   

 

  

 

  

 

  

 

  

 

 
 —     455,948   181   278,262   497,147   1,231,538  

Less : allowance

 —     (31,590 (8 (32,996 (72,581 (137,175
  

 

   

 

  

 

  

 

  

 

  

 

 
—     424,358   173   245,266   424,566   1,094,363  
  

 

   

 

  

 

  

 

  

 

  

 

 

Mitigation of credit risk due to collateral (*)

—     307,234   11   98,941   25   406,211  

 

   2012 
   Banks   Retail  Government  Corporate  Card  Total 

Less than 30 days

  116     351,351    378    360,946    636,595    1,349,386  

31~60 days

        53,263        59,230    65,267    177,760  

61~90 days

        32,021        58,400    37,874    128,295  

More than 90 days

        1,415        17,833        19,248  
  

 

 

   

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 
   116     438,050    378    496,409    739,736    1,674,689  

Less : allowance

        (20,005  (3  (25,601  (93,680  (139,289
  

 

 

   

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 
  116     418,045    375    470,808    646,056    1,535,400  
  

 

 

   

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 

Mitigation of credit risk due to collateral(*)

       266,454    44    271,123    22    537,643  
  

 

 

   

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 
Due from banks and loans that are impaired as of December 31, 2013 and 2014 are as follows:

   2013 
   Banks   Retail  Government   Corporations  Card  Total 

Impaired

  —       273,316    —       1,670,702    442,301    2,386,319  

Less : allowance

   —       (114,296  —       (793,377  (247,174  (1,154,847
  

 

 

   

 

 

  

 

 

   

 

 

  

 

 

  

 

 

 
—     159,020   —     877,325   195,127   1,231,472  
  

 

 

   

 

 

  

 

 

   

 

 

  

 

 

  

 

 

 

Mitigation of credit risk due to collateral (*)

—     104,993   —     583,160   25   688,178  
   2014 
   Banks   Retail  Government   Corporations  Card  Total 

Impaired

  —       286,414    —       1,349,849    490,925    2,127,188  

Less : allowance

   —       (115,318  —       (558,327  (308,720  (982,365
  

 

 

   

 

 

  

 

 

   

 

 

  

 

 

  

 

 

 
—     171,096   —     791,522   182,205   1,144,823  
  

 

 

   

 

 

  

 

 

   

 

 

  

 

 

  

 

 

 

Mitigation of credit risk due to collateral (*)

—     137,039   —     488,535   2   625,576  

 

(*)

The Group holds collateral against due from banks and loans to customers in the form of mortgage interests over property, other registered securities over assets, and guarantees. Estimates of quantification of the extent to which collateral mitigate credit risk are based on the fair value of collateral.

Mitigation of credit risk due to the collateral of impaired due from banks and loans, net of allowance, as of December 31, 2011 and 2012 are as follows:

   2011 
   Banks   Retail  Government   Corporate  Card  Total 

Impaired loans

       288,064         1,723,100    445,448    2,456,612  

Less : allowance

        (141,230       (648,426  (259,205  (1,048,861
  

 

 

   

 

 

  

 

 

   

 

 

  

 

 

  

 

 

 
       146,834        —     1,074,674    186,243    1,407,751  
  

 

 

   

 

 

  

 

 

   

 

 

  

 

 

  

 

 

 

Mitigation of credit risk due to collateral(*)

       90,760         638,660    12    729,432  
  

 

 

   

 

 

  

 

 

   

 

 

  

 

 

  

 

 

 

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES

Notes to the Consolidated Financial Statements — (Continued)

December 31, 2010, 20112012, 2013 and 20122014

(In millions of won)

   2012 
   Banks   Retail  Government   Corporate  Card  Total 

Impaired loans

       477,792        —     1,624,585    533,902    2,636,279  

Less : allowance

        (224,656       (559,249  (328,517  (1,112,422
  

 

 

   

 

 

  

 

 

   

 

 

  

 

 

  

 

 

 
       253,136         1,065,336    205,385    1,523,857  
  

 

 

   

 

 

  

 

 

   

 

 

  

 

 

  

 

 

 

Mitigation of credit risk due to collateral(*)

       124,546         606,059    6    730,611  
  

 

 

   

 

 

  

 

 

   

 

 

  

 

 

  

 

 

 

 

(*)4.

The Group holds collateral against due from banks and loans to customers in the form of mortgage interests over property, other registered securities over assets, and guarantees. Estimates of quantification of the extent to which collateral mitigate creditFinancial risk are based on the fair value of collateral.

management (continued)

iv) Credit rating

Credit ratingratings of debt securities as of December 31, 20112013 and 20122014 are as follows:

 

  2011   2013 (Restated, see note 48) 
  Trading assets   Financial assets
designated at
fair value
through profit or
loss
   Available–for-
sale financial
assets
   Held-to-
maturity
financial
assets
   Total   Trading assets   Financial assets
designated at
FVTPL (*)
   Available–for-
sale financial
assets
   Held-to-
maturity
financial
assets
   Total 

AAA

  2,384,749     158,076     17,199,474     9,031,172     28,773,471    4,264,959     181,842     16,055,970     7,954,950     28,457,721  

AA- to AA+

   3,152,592     127,319     6,751,848     2,062,005     12,093,764     5,807,978     253,736     6,566,924     2,577,316     15,205,954  

A- to A+

   2,987,225     268,079     2,913,116     463,494     6,631,914     4,051,365     866,705     3,675,617     341,974     8,935,661  

BBB- to BBB+

   503,929     174,572     1,118,624     8,607     1,805,732     553,614     460,788     1,303,271     19     2,317,692  

Lower than BBB-

   191,427          80,936     31,512     303,875     271,603     —       419,464     23,305     714,372  

Unrated

   404,864     20,310     1,046,544     297,874     1,769,592     314,093     127,848     687,428     133,743     1,263,112  
  

 

   

 

   

 

   

 

   

 

   

 

   

 

   

 

   

 

   

 

 
  9,624,786     748,356     29,110,542     11,894,664     51,378,348  15,263,612   1,890,919   28,708,674   11,031,307   56,894,512  
  

 

   

 

   

 

   

 

   

 

   

 

   

 

   

 

   

 

   

 

 
  2014 
  Trading assets   Financial assets
designated at
FVTPL (*)
   Available–for-
sale financial
assets
   Held-to-
maturity
financial
assets
   Total 

AAA

  7,068,449     59,945     14,584,701     9,879,920     31,593,015  

AA- to AA+

   6,639,473     262,439     4,797,373     3,040,388     14,739,673  

A- to A+

   6,195,826     1,433,469     4,705,307     350,244     12,684,846  

BBB- to BBB+

   926,701     190,347     1,647,993     19     2,765,060  

Lower than BBB-

   242,057     —       441,338     33,306     716,701  

Unrated

   203,893     —       678,950     69,507     952,350  
  

 

   

 

   

 

   

 

   

 

 
21,276,399   1,946,200   26,855,662   13,373,384   63,451,645  
  

 

   

 

   

 

   

 

   

 

 

 

   2012 
   Trading assets   Financial assets
designated at
fair value
through profit or
loss
   Available–for-
sale financial
assets
   Held-to-
maturity
financial
assets
   Total 

AAA

  3,286,526     177,567     19,868,860     9,594,045     32,926,998  

AA- to AA+

   3,610,513     131,845     5,923,292     1,411,353     11,077,003  

A- to A+

   2,935,088     527,359     3,175,284     293,422     6,931,153  

BBB- to BBB+

   1,223,112     350,891     1,404,382     19     2,978,404  

Lower than BBB-

   12,321          246,909     26,337     285,567  

Unrated

   179,050     137,984     737,424     334,039     1,388,497  
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 
  11,246,610     1,325,646     31,356,151     11,659,215     55,587,622  
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES

Notes to the Consolidated Financial Statements — (Continued)

December 31, 2010, 2011 and 2012

(In millions of won)

(*)FVTPL : fair value through profit or loss

 

The credit qualitiesquality of securities (debt securities) according to the credit ratings by external rating agencies areis as follows:

 

Internal credit ratings

 KIS(*

KIS (*1)

 KR(*

KR (*2)

 

S&P

 

Fitch

 

Moody’s

AAA

   AAA AAA Aaa

AA- to AA+

 AAA AAA AA- to AA+ AA- to AA+ Aa3 to Aa1

A- to A+

 AA- to AA+ AA- to AA+ A- to A+ A- to A+ A3 to A1

BBB- to BBB+

 BBB- to A BBB- to A BBB-toBBB- to BBB+ BBB-toBBB- to BBB+ Baa3 to Baa1

Lower than BBB-

 Lower than BBB- Lower than BBB- Lower than BBB- Lower than BBB- Lower than Baa3

Unrated

 Unrated Unrated Unrated Unrated Unrated

 

(*1)

KIS : Korea Investors Service

(*2)

KR : Korea Ratings

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES

Notes to the Consolidated Financial Statements

December 31, 2012, 2013 and 2014

(In millions of won)

4.Financial risk management (continued)

Credit status of debt securities as of December 31, 20112013 and 20122014 are as follows:

 

  2011   2012   2013 (Restated
see note 48)
   2014 

Neither past due nor impaired

  51,348,868     55,556,669    56,886,913     63,444,233  

Impaired

   29,480     30,953     7,599     7,412  
  

 

   

 

   

 

   

 

 
  51,378,348     55,587,622  56,894,512   63,451,645  
  

 

   

 

   

 

   

 

 

Assets acquired through foreclosures amounting to ₩14,876₩6,074 million and ₩9,977₩2,585 million wereare classified as assets held for sale (non-business purpose property) as of December 31, 20112013 and 2012,2014, respectively.

v) Concentration by geographic location

An analysis of concentration by geographic location for due from financial instrument, net of allowance, as of December 31, 20112013 and 20122014 are as follows:

 

    2011 
  Korea  USA  Japan  Vietnam  China  Other  Total 

Due from banks and loans

 Banks 7,307,389    283,602    55,841    264,492    1,124,431    1,177,971    10,213,726  
 Retail  76,655,578    258,329    23,991    4,011    8,549    160,968    77,111,426  
 Government  8,904,636    176,171    42,452    28,843    3,460    43,989    9,199,551  
 Corporate  85,613,216    1,212,055    1,213,332    369,601    965,277    2,116,937    91,490,418  
 Card  17,145,287    5,002    1,669    20    1,385    3,378    17,156,741  
  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 
  195,626,106    1,935,159    1,337,285    666,967    2,103,102    3,503,243    205,171,862  
  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 

Trading assets

  9,624,786                    341,434    9,966,220  

Financial assets designated at FVTPL(*1)

  748,356                        748,356  

AFS financial assets(*2)

  28,626,932    292,717                190,893    29,110,542  

HTM financial assets(*3)

  11,758,431    1,922    37,172    7,412        89,727    11,894,664  
  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 
 246,384,611    2,229,798    1,374,457    674,379    2,103,102    4,125,297    256,891,644  
  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 
  2013 (Restated, see note 48) 
  Korea  USA  Japan  Vietnam  China  Other  Total 

Due from banks and loans:

       

Banks

 7,437,875    1,302,191    203,670    99,266    2,975,472    2,373,721    14,392,195  

Retail

  85,220,722    230,881    226,899    30,824    23,792    226,513    85,959,631  

Government

  8,824,682    222,567    141,928    39,176    936    67,481    9,296,770  

Corporations

  84,444,327    1,271,063    1,640,463    935,723    1,892,867    2,736,455    92,920,898  

Card

  16,961,645    6,302    2,008    2,320    3,413    5,937    16,981,625  
 

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 
 202,889,251   3,033,004   2,214,968   1,107,309   4,896,480   5,410,107   219,551,119  
 

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 

Trading assets

 15,249,072   1,477   —     —     —     89,400   15,339,949  

Financial assets designated at FVTPL (*1)

 1,887,358   —     —     —     —     3,561   1,890,919  

AFS financial assets (*2)

 27,610,022   582,395   —     373,060   5,106   138,091   28,708,674  

HTM financial assets (*3)

 10,829,152   64,451   50,408   10,450   63,991   12,855   11,031,307  
 

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 
258,464,855   3,681,327   2,265,376   1,490,819   4,965,577   5,654,014   276,521,968  
 

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES

Notes to the Consolidated Financial Statements — (Continued)

December 31, 2010, 20112012, 2013 and 20122014

(In millions of won)

 

    2012 
    Korea  USA  Japan  Vietnam  China  Other  Total 

Due from banks and loans

 Banks 7,518,628    538,588    142,839    104,819    1,112,010    1,596,270    11,013,154  
 Retail  81,925,020    246,192    43,919    9,062    13,672    201,588    82,439,453  
 Government  7,042,917    221,413    226,426    50,827    617    54,940    7,597,140  
 Corporate  85,598,501    1,043,872    1,252,544    681,755    1,275,962    2,081,904    91,934,538  
 Card  17,051,936    5,812    1,793    1,145    2,266    5,745    17,068,697  
  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 
   199,137,002    2,055,877    1,667,521    847,608    2,404,527    3,940,447    210,052,982  
  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 

Trading assets

  11,237,723        1,127            445,688    11,684,538  

Financial assets designated at FVTPL(*1)

  1,322,056                    3,590    1,325,646  

AFS financial assets(*2)

  30,755,834    264,487        218,275        117,554    31,356,150  

HTM financial assets(*3)

  11,524,931    1,210    62,629    19,609        50,836    11,659,215  
  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 
  253,977,546    2,321,574    1,731,277    1,085,492    2,404,527    4,558,115    266,078,531  
  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 
4.Financial risk management (continued)

  2014 
  Korea  USA  Japan  Vietnam  China  Other  Total 

Due from banks and loans:

       

Banks

 6,605,378    1,585,332    367,795    345,781    2,654,699    2,104,333    13,663,318  

Retail

  92,855,198    264,564    784,086    56,376    45,115    276,931    94,282,270  

Government

  11,321,880    115,845    73,475    80,516    540,175    63,867    12,195,758  

Corporations

  92,121,984    1,339,264    1,480,651    1,294,133    2,665,519    3,258,661    102,160,212  

Card

  17,349,245    6,597    2,401    8,394    4,503    7,039    17,378,179  
 

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 
 220,253,685   3,311,602   2,708,408   1,785,200   5,910,011   5,710,831   239,679,737  
 

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 

Trading assets

 21,153,829   7,450   —     —     114,897   224,779   21,500,955  

Financial assets designated at FVTPL (*1)

 1,912,084   —     —     —     34,116   —     1,946,200  

AFS financial assets (*2)

 25,839,853   397,158   37,005   416,632   29,669   135,345   26,855,662  

HTM financial assets (*3)

 13,178,520   83,560   23,137   22,031   54,860   11,276   13,373,384  
 

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 
282,337,971   3,799,770   2,768,550   2,223,863   6,143,553   6,082,231   303,355,938  
 

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 

 

(*1)

FVTPL : fair value through profit or loss

(*2)

AFS : available-for-sale

(*3)

HTM : held-to-maturity

vi) Concentration by industry sector

An analysis of concentration by industry sector of due from banks and loans, net of allowance, as of December 31, 20112013 and 20122014 are as follows:

 

    2011 
    Finance and
insurance
  Manu-
facturing
  Retail and
wholesale
  Real estate
and service
  Other  Retail
customers
  Total 

Due from banks and loans

 Banks 8,688,817            505,686    1,019,223        10,213,726  
 Retail                      77,111,426    77,111,426  
 Government  8,820,239                379,312        9,199,551  
 Corporate  3,606,014    32,838,172    11,398,011    15,582,663    28,065,558        91,490,418  
 Card  68,350    132,549    148,799    23,504    747,226    16,036,313    17,156,741  
  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 
   21,183,420    32,970,721    11,546,810    16,111,853    30,211,319    93,147,739    205,171,862  
  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 

Trading assets

  6,042,069    799,297    302,896    1,142,451    1,679,507        9,966,220  

Financial assets designated at FVTPL(*1)

  532,833            127,214    88,309        748,356  

AFS financial assets(*2)

  18,106,456    1,059,028    194,409    1,173,502    8,577,147        29,110,542  

HTM financial assets(*3)

  3,845,680    19,998        592,479    7,436,507        11,894,664  
  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 
 49,710,458    34,849,044    12,044,115    19,147,499    47,992,789    93,147,739    256,891,644  
  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 
  2013 (Restated, see note 48) 
  Finance and
insurance
  Manu-
facturing
  Retail and
wholesale
  Real estate
and service
  Other  Retail
customers
  Total 

Due from banks and loans:

       

Banks

 12,280,508    —      —      114,037    1,997,650    —      14,392,195  

Retail

  —      —      —      —      —      85,959,631    85,959,631  

Government

  8,979,578    —      125    51    317,016    —      9,296,770  

Corporations

  3,120,088    32,099,156    12,912,762    16,244,112    28,544,780    —      92,920,898  

Card

  49,173    149,566    129,553    27,929    489,201    16,136,203    16,981,625  
 

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 
 24,429,347   32,248,722   13,042,440   16,386,129   31,348,647   102,095,834   219,551,119  
 

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 

Trading assets

 10,563,868   1,009,708   329,326   795,317   2,641,730   —     15,339,949  

Financial assets designated at FVTPL (*1)

 1,253,602   110,074   20,243   60,810   446,190   —     1,890,919  

AFS financial assets (*2)

 19,328,390   1,288,842   215,759   892,194   6,983,489   —     28,708,674  

HTM financial assets (*3)

 3,144,309   36,961   —     589,116   7,260,921   —     11,031,307  
 

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 
58,719,516   34,694,307   13,607,768   18,723,566   48,680,977   102,095,834   276,521,968  
 

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES

Notes to the Consolidated Financial Statements — (Continued)

December 31, 2010, 20112012, 2013 and 20122014

(In millions of won)

 

    2012 
    Finance and
insurance
  Manu-
facturing
  Retail and
wholesale
  Real estate
and service
  Other  Retail
customers
  Total 

Due from banks and loans

 Banks 9,977,432            120,696    915,026        11,013,154  
 Retail                      82,439,453    82,439,453  
 Government  7,304,220    6    132    39    292,743        7,597,140  
 Corporate  3,078,782    32,594,720    11,630,743    16,528,355    28,101,938        91,934,538  
 Card  46,493    127,504    140,127    25,846    610,321    16,118,406    17,068,697  
  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 
   20,406,927    32,722,230    11,771,002    16,674,936    29,920,028    98,557,859    210,052,982  
  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 

Trading assets

  7,384,391    1,155,863    522,699    941,586    1,679,999        11,684,538  

Financial assets designated at FVTPL(*1)

  817,997    112,852    10,371    123,632    260,794        1,325,646  

AFS financial assets(*2)

  20,369,556    1,177,830    229,618    1,040,793    8,538,353        31,356,150  

HTM financial assets(*3)

  3,803,177    10,005        694,149    7,151,884        11,659,215  
  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 
 52,782,048    35,178,780    12,533,690    19,475,096    47,551,058    98,557,859    266,078,531  
  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 
4.Financial risk management (continued)

  2014 
  Finance and
insurance
  Manu-
facturing
  Retail and
wholesale
  Real estate
and service
  Other  Retail
customers
  Total 

Due from banks and loans:

       

Banks

 11,724,753    2,246    —      187,727    1,748,592    —      13,663,318  

Retail

  —      —      —      —      —      94,282,270    94,282,270  

Government

  11,285,787    —      182    43    909,746    —      12,195,758  

Corporations

  4,102,383    35,954,237    13,807,545    18,358,983    29,937,064    —      102,160,212  

Card

  44,351    158,901    123,175    29,767    494,580    16,527,405    17,378,179  
 

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 
 27,157,274   36,115,384   13,930,902   18,576,520   33,089,982   110,809,675   239,679,737  
 

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 

Trading assets

 14,834,973   908,646   599,989   923,759   4,233,588   —     21,500,955  

Financial assets designated at FVTPL (*1)

 1,498,097   92,494   106,890   30,124   218,595   —     1,946,200  

AFS financial assets (*2)

 18,375,517   1,365,458   163,342   819,355   6,131,990   —     26,855,662  

HTM financial assets (*3)

 3,448,775   50,370   —     593,894   9,280,345   —     13,373,384  
 

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 
65,314,636   38,532,352   14,801,123   20,943,652   52,954,500   110,809,675   303,355,938  
 

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 

 

(*1)

FVTPL : fair value through profit or loss

(*2)AFS : available-for-sale
(*3)HTM : held-to-maturity

 

(*2)

AFS : available-for-sale

(c)
Market risk

(*3)

HTM : held-to-maturity

(c) Market risk

Market risk from trading positions is the risk that changes in market prices, such as foreign exchange rates, interest rates and equity prices will affect the Group’s income or the value of its holdings of financial instruments.

Interest rate risk from non- trading positions is the risk of loss resulting from interest rate fluctuations that adversely affect the financial condition and results of operations of the Group and affects the earnings and the economic value of net assets of the Group.

Foreign exchange risk arises because offrom the Group’s assets and liabilities which are denominated in currencies other than the Won.

The Group’s market risks arise primarily from Shinhan Bank, and to a lesser extent, Shinhan Investment, which incurs market risk relating to its trading activities.

Shinhan Bank’s Asset & Liability Management Committee, or the ALMRisk Policy Committee acts as the executive decision-makingdecision making body in relation to market risks in terms of setting the risk management policies and risk limits in relation to market risks and assets and controlling market risks arising from trading and non-trading activities. In addition, Shinhan Bank’s Risk Management Department comprehensively manages market risks on an independent basis from Shinhan Bank’s operating departments, and functions as the middle office of Shinhan Bank.

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES

Notes to the Consolidated Financial Statements

December 31, 2012, 2013 and 2014

(In millions of won)

4.Financial risk management (continued)

Shinhan Investment’s Risk Management Working Committee is the executive decision-making body for managing market risks related to Shinhan Investment, and determines, among other things, Shinhan Investment’s overall market risk management policies and strategies, and assesses and approves trading activities and limits. In addition, Shinhan Investment’s Risk Management Department manages various market risk limits and monitors operating conditions on an independent basis from Shinhan Investment’s operating departments.

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES

Notes to the Consolidated Financial Statements — (Continued)

December 31, 2010, 2011 and 2012

(In millions of won)

i) Market risk management from trading positions

Trading activities are to realize short-term trading profits in debt and stock markets and foreign exchange markets based on short-term forecast of changes in market situation and profits from arbitrage transactions in derivatives such as swap, forward, futures and option transactions. The Group manages market risk related to its trading positions using VaR, market value-based tool.

Shinhan Bank currently uses the ten-day 99% confidence level-based VaR for purposes of calculating the regulatory capital used in reporting to the Financial Supervisory Service and uses the more conservative ten-day 99.9% confidence level-based VaR for purposes of calculating its “economic” capital used for internal management purposes, which is a concept used in determining the amount of Shinhan Bank’s requisite capital in light of the market risk. In addition, Shinhan Bank also uses the one-day 99% confidencelevel-based VaR on a supplemental basis for purposes of setting and managing risk limits specific to each desk or team in its operating units as well as for back-testing purposes. Shinhan Bank manages VaR measurements and limits on a daily basis based on an automatic interfacing of its trading positions into its market risk measurement system. In addition, Shinhan Bank establishes pre-set loss, sensitivity, investment and stress limits for its trading departments and desks and monitors such limits daily.

Shinhan Investment primarilycurrently uses the one-day 99%ten-day 99.9% confidence level-based historical VaR for managing market risk as this is the norm in the securities industry in Korea. However, sincepurposes of calculating its VaR computation is based on parametric normal distribution, Shinhan Investment also calculates the ten-day 99% VaR by multiplying the one-day 99% VaR by the square root of ten and uses such VaR on a supplemental basis“economic” capital used for internal management purposes. When computing the VaR, Shinhan Investment does not assume any particular probability distribution and calculates it through a simulation of the “full valuation” method based on changes of market variables such as stock prices, interest rates, and foreign exchange rates in the past one year. In addition, Shinhan Investment applies this VaR as a risk limit for the entire company as well as individual departments and products, and the adequacy of such VaR is currently using a variance-covariance methodology called “delta-gamma method” for its overall VaR calculation. The Group managed risk limits that were comprisedreviewed by way of VaR limits, risk limits, stop loss, and transaction limits.daily back-testing.

In order to streamline such differences and use a consistent VaR among operating subsidiaries, the Group has adopted starting in 20122013 a unified group-wide market risk measurement methodology, which uses the ten-day 99.9% confidence level for calculating the VaR.

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES

Notes to the Consolidated Financial Statements

December 31, 2012, 2013 and 2014

(In millions of won)

4.Financial risk management (continued)

An analysis of the Group’s requisite capital in light of the market risk for trading positions as of and for the years ended December 31, 20112013 and 2012,2014 based on the standard guidelines for risk management promulgated by the Financial Supervisory Service, was as follows:

 

   2011 
   Average   Maximum   Minimum   At December 31 

Interest rate

  186,606     197,935     177,707     187,740  

Equities

   68,308     115,713     34,035     45,738  

Foreign exchange

   100,125     125,526     81,265     110,259  

Option volatility

   9,837     11,480     7,406     7,406  
  

 

 

   

 

 

   

 

 

   

 

 

 
  364,876     450,654     300,413     351,143  
  

 

 

   

 

 

   

 

 

   

 

 

 

   2012 
   Average   Maximum   Minimum   At December 31 

Interest rate

  189,958     203,740     176,840     182,318  

Equities

   63,419     74,694     55,241     74,694  

Foreign exchange

   114,537     117,037     112,022     113,434  

Option volatility

   4,602     5,801     3,828     4,594  
  

 

 

   

 

 

   

 

 

   

 

 

 
  372,515     401,272     347,932     375,041  
  

 

 

   

 

 

   

 

 

   

 

 

 

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES

Notes to the Consolidated Financial Statements — (Continued)

December 31, 2010, 2011 and 2012

(In millions of won)

   2013 
   Average   Maximum   Minimum   December 31 

Interest rate

  195,496     210,229     185,555     200,557  

Stock price

   75,107     85,345     66,493     85,345  

Foreign exchange

   128,086     137,491     121,200     122,205  

Option volatility

   6,631     7,506     4,941     7,324  
  

 

 

   

 

 

   

 

 

   

 

 

 
405,320   440,571   378,189   415,431  
  

 

 

   

 

 

   

 

 

   

 

 

 
   2014 
   Average   Maximum   Minimum   December 31 

Interest rate

  256,051     293,708     214,823     292,081  

Stock price

   130,879     161,505     85,819     159,049  

Foreign exchange

   121,334     145,703     104,065     114,101  

Option volatility

   7,857     9,843     5,577     5,577  
  

 

 

   

 

 

   

 

 

   

 

 

 
516,121   610,759   410,284   570,808  
  

 

 

   

 

 

   

 

 

   

 

 

 

Insurance company, Shinhan life insurance,Life Insurance, was excluded when the Group estimated the market risk, duebecause insurance company was not included in the Group’s subsidiaries for the consolidated BIS capital ratio.

An analysis of market risk for trading positions of the major subsidiaries as of and for the years ended December 31, 20112013 and 20122014 are as follows:

i-1) Shinhan Bank

An analysisThe analyses of the ten-day 99%99.9% confidence level-based VaR for managing market risk for trading positions of Shinhan Bank as of and for the years ended December 31, 20112013 and 20122014 are as follows:

 

  2011   2013 
  Average Maximum Minimum At December 31   Average   Maximum   Minimum   December 31 

Interest rate

  32,725    49,155    25,933    30,722    21,604     28,670     14,413     25,136  

Equities

   19,227    32,447    8,492    21,825  

Foreign exchange

   58,848    101,775    13,688    88,334  

Stock price

   5,677     13,250     2,737     7,341  

Foreign exchange (*)

   45,176     50,933     41,554     43,993  

Option volatility

   488    1,123    92    313     278     350     198     208  

Portfolio diversification

   (55,238  (97,474  (8,187  (58,078   (25,837   (40,931   (18,457   (27,001
  

 

  

 

  

 

  

 

   

 

   

 

   

 

   

 

 
  56,050    87,026    40,018    83,116  46,898   52,272   40,445   49,677  
  

 

  

 

  

 

  

 

   

 

   

 

   

 

   

 

 

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES

   2012 
   Average  Maximum  Minimum  At December 31 

Interest rate

  24,085    32,036    19,817    19,817  

Equities

   26,476    41,920    11,085    12,247  

Foreign exchange

   79,449    95,661    49,583    55,243  

Option volatility

   257    897    95    251  

Portfolio diversification

   (60,274  (80,989  (37,435  (38,967
  

 

 

  

 

 

  

 

 

  

 

 

 
  69,993    89,525    43,145    48,591  
  

 

 

  

 

 

  

 

 

  

 

 

 

Notes to the Consolidated Financial Statements

December 31, 2012, 2013 and 2014

(In millions of won)

 

4.Financial risk management (continued)

   2014 
   Average   Maximum   Minimum   December 31 

Interest rate

  17,302     25,863     8,721     13,414  

Stock price

   4,333     7,362     2,493     3,442  

Foreign exchange (*)

   43,872     54,355     34,928     49,372  

Option volatility

   161     259     66     66  

Portfolio diversification

   (18,668   (32,344   (5,246   (13,268
  

 

 

   

 

 

   

 

 

   

 

 

 
47,000   55,495   40,962   53,026  
  

 

 

   

 

 

   

 

 

   

 

 

 

(*)

Includes bothBoth trading and non-trading accounts asare included since Shinhan Bank manages foreign exchange risk on a total position basis.

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES

Notes to the Consolidated Financial Statements — (Continued)

December 31, 2010, 2011 and 2012

(In millions of won)

i-2) Shinhan Card

An analysisThe analyses of Shinhan Card’s requisite capital in light of the market risk for trading positions as of and for the years ended December 31, 20112013 and 2012,2014, based on the standard guidelines for risk management promulgated by the Financial Supervisory Service, isare as follows:

 

  2011   2013 
  Average   Maximum   Minimum   At December 31   Average   Maximum   Minimum   December 31 

Interest rate

  688     750     500     750    233     750     150     150  

Foreign exchange

   26,611     34,683     23,127     34,683     42,640     46,678     39,401     46,678  
  

 

   

 

   

 

   

 

   

 

   

 

   

 

   

 

 
  27,299     35,433     23,627     35,433  42,873   47,428   39,551   46,828  
  

 

   

 

   

 

   

 

   

 

   

 

   

 

   

 

 
  2012 
  Average   Maximum   Minimum   At December 31 

Interest rate

  358     900     250     500  

Foreign exchange

   35,291     40,972     32,313     36,905  
  

 

   

 

   

 

   

 

 
  35,649     41,872     32,563     37,405  
  

 

   

 

   

 

   

 

 

   2014 
   Average   Maximum   Minimum   December 31 

Interest rate

  754     1,300     400     1,150  

Foreign exchange

   40,309     46,846     33,832     39,849  
  

 

 

   

 

 

   

 

 

   

 

 

 
41,063   48,146   34,232   40,999  
  

 

 

   

 

 

   

 

 

   

 

 

 

 

(*)

The Group has beenShinhan Card fully hedges all the cash flows from foreign currency liabilities by swap transactions and is narrowly exposed to only foreign exchange rate risk ofrelating to foreign currency equity securities held for the purpose of non-trading because the Shinhan Card hedges all cash flow of foreign currency liabilities by currency rate swap. purposes.

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES

Notes to the Consolidated Financial Statements

December 31, 2012, 2013 and 2014

(In millions of won)

4.Financial risk management (continued)

i-3) Shinhan Investment

An analysisThe analyses of the ten-day 99%99.9% confidence level-based VaR for managing market risk for trading positions of Shinhan Investment as of and for the years ended December 31, 20112013 and 20122014 are as follows:

 

  2011   2013 
  Average Maximum Minimum At December 31   Average   Maximum   Minimum   December 31 

Interest rate

  6,291    12,150    2,561    5,215    12,583     33,534     2,930     6,404  

Equities

   5,301    12,114    826    6,445  

Stock price

   8,287     17,163     3,418     3,471  

Foreign exchange

   741    3,051    26    85     2,160     7,524     116     1,194  

Option volatility

   810    3,438    108    847     2,516     6,621     154     867  

Portfolio diversification

   (5,491  (12,391  (1,184  (4,917   (8,349   (22,491   (1,371   (6,216
  

 

  

 

  

 

  

 

   

 

   

 

   

 

   

 

 
  7,652    18,362    2,337    7,675  17,197   42,351   5,247   5,720  
  

 

  

 

  

 

  

 

   

 

   

 

   

 

   

 

 

 

  2012   2014 
  Average Maximum Minimum At December 31   Average   Maximum   Minimum   December 31 

Interest rate

  9,102    15,797    2,532    3,467    8,999     30,064     3,514     6,069  

Equities

   2,790    8,816    882    8,620  

Stock price

   7,531     14,677     3,389     14,438  

Foreign exchange

   2,779    10,825    90    1,292     3,688     17,353     646     5,227  

Option volatility

   4,465    11,866    237    736     1,917     7,042     224     711  

Portfolio diversification

   (10,253  (20,771  (3,036  (6,875   (7,730   (38,169   (1,399   (8,967
  

 

  

 

  

 

  

 

   

 

   

 

   

 

   

 

 
  8,883    26,533    705    7,240  14,405   30,967   6,374   17,478  
  

 

  

 

  

 

  

 

   

 

   

 

   

 

   

 

 

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES

Notes to the Consolidated Financial Statements — (Continued)

December 31, 2010, 2011 and 2012

(In millions of won)

i-4) Shinhan Life Insurance

An analysisThe analyses of the ten-day 99%99.9% confidence level-based VaR for managing market risk for trading positions of Shinhan Life Insurance as of and for the years ended December 31, 20112013 and 20122014 are as follows:

 

  2011   2013 
  Average   Maximum   Minimum   At December 31   Average   Maximum   Minimum   December 31 

Interest rate

  243     327     210     234    849     1,599     455     455  

Equities

   705     1,074     571     671  

Stock price

   196     535     20     89  

Foreign exchange

   241     288     235     240     243     546     32     113  

Option volatility

   2,279     3,204     452     3,182  
  

 

   

 

   

 

   

 

   

 

   

 

   

 

   

 

 
  1,189     1,689     1,016     1,145  3,567   5,884   959   3,839  
  

 

   

 

   

 

   

 

   

 

   

 

   

 

   

 

 
  2014 
  Average   Maximum   Minimum   December 31 

Interest rate

  997     4,850     223     354  

Stock price

   5     111     —       —    

Foreign exchange

   301     664     19     392  

Option volatility

   3,136     7,289     1,058     1,332  
  

 

   

 

   

 

   

 

 
4,439   12,914   1,300   2,078  
  

 

   

 

   

 

   

 

 

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES

Notes to the Consolidated Financial Statements

December 31, 2012, 2013 and 2014

(In millions of won)

 

   2012 
   Average   Maximum   Minimum   At December 31 

Interest rate

  826     1,333     197     958  

Equities

   750     947     499     947  

Foreign exchange

   216     253     136     135  
  

 

 

   

 

 

   

 

 

   

 

 

 
  1,792     2,533     832     2,040  
  

 

 

   

 

 

   

 

 

   

 

 

 
4.Financial risk management (continued)

ii) Interest rate risk management from non-trading positions

Principal market risk from non-trading activities of the Group is interest rate risk, which affects the Group’s earnings and the economic value of the Group’s net assets:

 

Earnings: interest rate fluctuations have an effect on the Group’s net interest income by affecting its interest-sensitive operating income and expenses and EaR (Earnings at Risk) is a commonly used risk management technique.

Earnings:

Economic value of net assets: interest rate fluctuations influence the Group’s net worth by affecting the present value of cash flows from the assets, liabilities and other transactions of the Group and VaR is a commonly used risk management technique.

Interest rate VaR represents the maximum anticipated loss in a net present value calculation, whereas interest rate fluctuations have an effect onEaR represents the Group’smaximum anticipated loss in a net earnings calculation for the immediately following one-year period, in each case, as a result of negative movements in interest income by affecting its interest-sensitive operating income and expenses and EaR (Earnings at Risk) is a commonly used risk management technique.rates.

Economic value of net assets: interest rate fluctuations influence the Group’s net worth by affecting the present value of cash flows from the assets, liabilities and other transactions of the Group and VaR is a commonly used risk management technique.

Accordingly, the Group measures and manages interest rate risk for non-trading activities by taking into account effects of interest rate changes on both its income and net asset value.

The principal objectives of Shinhan Bank’s interest rate risk management are to generate stable net interest income and to protect Shinhan Bank’s net asset value against interest rate fluctuations. Through its asset and liability management system, Shinhan Bank measures and manages its interest rate risk based on various analytical measures such as interest rate gap, duration gap and net present value and net interest income simulations, and monitors on a monthly basis its interest rate VaR limits, interest rate earnings at risk (“EaR”) limits and interest rate gap ratio limits. Shinhan Bank measures its interest rate VaR and interest rate EaR based on a simulated estimation of the maximum decrease in net asset value and net interest income in a one-year period based on various scenario analyses of historical interest rates.

Shinhan Card Co., Ltdand Shinhan Life Insurance also monitors and manages its interest rate risk limits for all its interest-bearing assets and liabilities (including off-balance sheet items) in terms of impact on its earnings and net asset value from changes in interest rates. Shinhan Card primarily usesThe interest rate VaR analysis used by Shinhan Card and EaR analyses to measure its interest rate risk.

In addition, Shinhan Life Insurance monitors and manages its interest rate risk for its investment assets and liabilities basedprincipally focuses on simulations of its asset-liability management system. These simulations typically involve

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES

Notes to the Consolidated Financial Statements — (Continued)

December 31, 2010, 2011 and 2012

(In millions of won)

subjecting Shinhan Life Insurance’s current and future assets and liabilities to more than 2,000 market scenarios basedmaximum impact on varying assumptions, such as new debt purchases and target investment portfolios, so as to derive its net asset value forecast for the next three years at a 99% confidence level.from adverse movement in interest rates.

Non-trading positions for interest rate VaR and EaR as of December 31, 20112013 and 20122014 are as follows:

ii-1) Shinhan Bank

 

  2011   2012   2013   2014 

VaR

  561,088     841,157    415,700     695,044  

EaR

   262,405     249,567     356,453     313,619  

ii-2) Shinhan Card

 

  2011   2012   2013   2014 

VaR

  324,331     338,930    285,352     299,816  

EaR

   45,233     29,318     17,040     23,458  

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES

Notes to the Consolidated Financial Statements

December 31, 2012, 2013 and 2014

(In millions of won)

4.Financial risk management (continued)

ii-3) Shinhan Investment

 

  2011   2012   2013   2014 

VaR

  33,040     26,289    11,725     20,887  

EaR

   69,589     107,733     126,321     119,812  

ii-4) Shinhan Life Insurance

 

  2011   2012   2013   2014 

VaR

  195,201     126,359    62,298     147,488  

EaR

   28,097     28,705     2,428     4,525  

 

(*)

Interest(*1)

The interest rate VaR and EaR representwas calculated by the maximum amounts by which net assets and net interest income, respectively, may decrease or increase as of the end of the reporting period and have been computedFinancial Supervisory Service regulations based on the standardized guidelines proposedduration proxies and interest shocks by 200 basis points for each time bucket as recommended under the Basel Accord.
(*2)The interest rate EaR was calculated by the Financial Supervisory Service regulations based on the “middle of time band” and interest shocks by 200 basis points for each time bucket as recommended under the Basel Committee.

Accord.

iii) Foreign exchange risk

Foreign exchange risk arises because of the Group’s net foreign currency open position, which is the difference between its foreign currency assets and liabilities, including derivatives.

The Group manages foreign exchange risk on an overall position basis, including its overseas branches, by covering all of its foreign exchange spot and forward positions in both trading and non-trading accounts.

The Risk Policy Committee oversees Shinhan Bank’s foreign exchange exposure for both trading and non-trading activities by establishing limits for the net foreign currency open position, loss limits and VaR limits.

The management of Shinhan Bank’s foreign exchange position is centralized at the FX & Derivatives Department. Dealers in the FX & Derivatives Department manage Shinhan Bank’s overall position within the set limits through spot trading, forward contracts, currency options, futures and swaps and foreign exchange swaps. Shinhan Bank sets a limit for net open positions by currency and the limits for currencies other than the U.S. dollars, Japanese yen, Euros and Chinese yuan are set in order to minimize other foreign exchange trading.

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES

Notes to the Consolidated Financial Statements — (Continued)

December 31, 2010, 20112012, 2013 and 20122014

(In millions of won)

4.Financial risk management (continued)

 

Foreign currency denominated assets and liabilities as of December 31, 20112013 and 20122014 are as follows:

 

  2011   2013 
  USD JPY EUR   CNY Other   Total   USD   JPY EUR CNY   Other   Total 

Assets

         

Assets:

          

Cash and due from banks

  1,344,600    937,422    136,535     778,064    760,627     3,957,248    2,454,298     1,236,206   94,546   1,464,235     454,990     5,704,275  

Loans

   12,818,591    4,997,137    1,301,212     1,204,832    1,857,358     22,179,130     12,066,235     4,074,563   1,088,485   1,777,469     2,045,999     21,052,751  

Trading assets

   57,129    6,013             341,433     404,575     237,996     5,020    —      —       110,694     353,710  

Derivative assets

   299,323    2,035    8,679         737     310,774     188,332     34   7,864   397     1,910     198,537  

Available-for-sale financial assets

   1,545,602    53,129    136         66,812     1,665,679  

Held-to-maturity financial assets

   3,725    400,474             50,780     454,979  

AFS financial assets (*1)

   1,740,787     9,125   13,508   5,106     523,371     2,291,897  

HTM financial assets (*2)

   64,451     294,027    —     63,991     28,251     450,720  

Other financial assets

   794,175    126,597    132,293     34,353    144,654     1,232,072     1,329,737     348,676   105,395   43,322     116,523     1,943,653  
  

 

  

 

  

 

   

 

  

 

   

 

   

 

   

 

  

 

  

 

   

 

   

 

 
  16,863,145    6,522,807    1,578,855     2,017,249    3,222,401     30,204,457  18,081,836   5,967,651   1,309,798   3,354,520   3,281,738   31,995,543  
  

 

  

 

  

 

   

 

  

 

   

 

   

 

   

 

  

 

  

 

   

 

   

 

 

Liabilities

         

Liabilities:

Deposits

  4,107,459    5,914,508    463,390     1,391,892    1,231,495     13,108,744  6,526,255   5,280,535   319,828   2,492,930   1,818,909   16,438,457  

Trading liabilities

                    414,088     414,088   —     —     —     —     398,596   398,596  

Financial liabilities designated at FVTPL (*3)

 46,806   —     —     —     —     46,806  

Derivative liabilities

   221,619    7,860    244         116     229,839   130,607   46,114   —     2,901   1,919   181,541  

Borrowings

   7,463,865    734,684    939,682     37,829    427,544     9,603,604   4,320,200   420,004   505,242   228,988   221,460   5,695,894  

Debt securities issued

   5,664,942                 419,708     6,084,650   4,618,872   653,029   —     104,292   507,813   5,884,006  

Other financial liabilities

   882,068    259,040    153,612     100,939    230,953     1,626,612   1,134,441   309,432   374,739   170,065   320,016   2,308,693  
  

 

  

 

  

 

   

 

  

 

   

 

   

 

   

 

  

 

  

 

   

 

   

 

 
  18,339,953    6,916,092    1,556,928     1,530,660    2,723,904     31,067,537  16,777,181   6,709,114   1,199,809   2,999,176   3,268,713   30,953,993  
  

 

  

 

  

 

   

 

  

 

   

 

   

 

   

 

  

 

  

 

   

 

   

 

 

Net assets (liabilities)

  (1,476,808  (393,285  21,927     486,589    498,497     (863,0801,304,655   (741,463 109,989   355,344   13,025   1,041,550  

Off-balance derivative exposure

   3,097,436    217,255    138,379     (11,561  133,240     3,574,749   147,613   753,581   (114,039 49,107   296,693   1,132,955  
  

 

  

 

  

 

   

 

  

 

   

 

   

 

   

 

  

 

  

 

   

 

   

 

 

Net position

  1,620,628    (176,030  160,306     475,028    631,737     2,711,669  1,452,268   12,118   (4,050 404,451   309,718   2,174,505  
  

 

  

 

  

 

   

 

  

 

   

 

   

 

   

 

  

 

  

 

   

 

   

 

 

(*1)FVTPL : fair value through profit or loss
(*2)AFS : available-for-sale
(*3)HTM : held-to-maturity

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES

Notes to the Consolidated Financial Statements — (Continued)

December 31, 2010, 20112012, 2013 and 20122014

(In millions of won)

 

   2012 
   USD   JPY  EUR  CNY   Other   Total 

Assets

          

Cash and due from banks

  1,193,925     1,119,555    74,962    870,378     340,001     3,598,821  

Loans

   11,790,540     4,932,804    1,323,022    1,351,857     1,964,774     21,362,997  

Trading assets

   153,521             14,715     451,165     619,401  

Derivative assets

   276,729         9,939         127     286,795  

Available-for-sale financial assets

   1,357,859     44,099    9,005         335,003     1,745,966  

Held-to-maturity financial assets

   1,210     392,628             40,648     434,486  

Other financial assets

   2,065,975     215,778    15,696    145,082     95,961     2,538,492  
  

 

 

   

 

 

  

 

 

  

 

 

   

 

 

   

 

 

 
  16,839,759     6,704,864    1,432,624    2,382,032     3,227,679     30,586,958  
  

 

 

   

 

 

  

 

 

  

 

 

   

 

 

   

 

 

 

Liabilities

          

Deposits

  5,328,631     5,651,318    247,045    1,634,518     1,523,852     14,385,364  

Trading liabilities

                     484,061     484,061  

Derivative liabilities

   123,007     47,718             60     170,785  

Borrowings

   4,968,386     669,168    688,261    85,055     250,880     6,661,750  

Debt securities issued

   4,863,268     436,625    106,220    210,002     701,964     6,318,079  

Other financial liabilities

   1,334,236     227,995    253,896    245,871     227,323     2,289,321  
  

 

 

   

 

 

  

 

 

  

 

 

   

 

 

   

 

 

 
  16,617,528     7,032,824    1,295,422    2,175,446     3,188,140     30,309,360  
  

 

 

   

 

 

  

 

 

  

 

 

   

 

 

   

 

 

 

Net assets (liabilities)

  222,231     (327,960  137,202    206,586     39,539     277,598  

Off-balance derivative exposure

   794,675     328,526    (123,325  203,512     614,279     1,817,667  
  

 

 

   

 

 

  

 

 

  

 

 

   

 

 

   

 

 

 

Net position

  1,016,906     566    13,877    410,098     653,818     2,095,265  
  

 

 

   

 

 

  

 

 

  

 

 

   

 

 

   

 

 

 
4.Financial risk management (continued)

   2014 
   USD   JPY  EUR  CNY  Other   Total 

Assets:

         

Cash and due from banks

  2,379,606     798,025    152,503    2,001,028    700,881     6,032,043  

Loans

   14,854,848     4,218,136    929,165    2,304,384    2,345,771     24,652,304  

Trading assets

   278,187     8,986    —      110,086    285,465     682,724  

Derivative assets

   127,127     351    5,205    1,418    1,746     135,847  

Financial assets designated at FVTPL (*1)

   149,380     —      —      —      —       149,380  

AFS financial assets (*2)

   1,638,766     41,160    4,143    —      536,891     2,220,960  

HTM financial assets (*3)

   61,376     180,191    —      51,180    38,326     331,073  

Other financial assets

   1,884,301     213,949    33,864    279,412    120,851     2,532,377  
  

 

 

   

 

 

  

 

 

  

 

 

  

 

 

   

 

 

 
21,373,591   5,460,798   1,124,880   4,747,508   4,029,931   36,736,708  
  

 

 

   

 

 

  

 

 

  

 

 

  

 

 

   

 

 

 

Liabilities:

Deposits

7,416,198   4,548,996   383,545   3,003,747   2,325,939   17,678,425  

Trading liabilities

 430   —     —     —     428,936   429,366  

Financial liabilities designated at FVTPL (*1)

 188,123   —     —     —     —     188,123  

Derivative liabilities

 69,371   72,637   366   916   579   143,869  

Borrowings

 5,519,777   261,194   511,723   387,367   261,130   6,941,191  

Debt securities issued

 5,515,370   585,209   —     —     389,648   6,490,227  

Other financial liabilities

 1,999,245   129,719   103,272   436,379   185,590   2,854,205  
  

 

 

   

 

 

  

 

 

  

 

 

  

 

 

   

 

 

 
20,708,514   5,597,755   998,906   3,828,409   3,591,822   34,725,406  
  

 

 

   

 

 

  

 

 

  

 

 

  

 

 

   

 

 

 

Net assets (liabilities)

665,077   (136,957 125,974   919,099   438,109   2,011,302  

Off-balance derivative exposure

 350,795   132,161   (60,167 (554,143 83,193   (48,161
  

 

 

   

 

 

  

 

 

  

 

 

  

 

 

   

 

 

 

Net position

1,015,872   (4,796 65,807   364,956   521,302   1,963,141  
  

 

 

   

 

 

  

 

 

  

 

 

  

 

 

   

 

 

 

(*1)AFS : available-for-sale
(*2)HTM : held-to-maturity
(*3)FVTPL : fair value through profit or loss

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES

Notes to the Consolidated Financial Statements — (Continued)

December 31, 2010, 20112012, 2013 and 20122014

(In millions of won)

 

4.Financial risk management (continued)

(d) Liquidity risk

(d)Liquidity risk

Liquidity risk is the risk that the Group will encounter difficulty in meeting the obligations associated with its financial liabilities that are settled by delivering cash or another financial asset.

Each subsidiary seeks to minimize liquidity risk through early detection of risk factors related to the sourcing and managing of funding that may cause volatility in liquidity and by ensuring that it maintains an appropriate level of liquidity through systematic management. At the groupwide level, the Group manages liquidity risk by conducting monthly stress tests that compare liquidity requirements under normal situations against those under three types of stress situations, namely, the group-specific internal crisis, crisis in the external market and a combination of internal and external crisis. In addition, in order to preemptively and comprehensively manage liquidity risk, the Group measure and monitor liquidity risk management using various indices, including the “limit management index”, “early warning index” and “monitoring index”.

Shinhan Bank applies the following basic principles for liquidity risk management:

 

raise funding in sufficient amounts, at the optimal time at reasonable costs;

 

maintain risk at appropriate levels and preemptively manage them through a prescribed risk limit system and an early warning signal detection system;

 

secure stable sources of revenue and minimize actual losses by implementing an effective asset-liability management system based on diversified sources of funding with varying maturities;

 

monitor and manage daily and intra-daily liquidity positions and risk exposures for timely payment and settlement of financial obligations due under both normal and crisis situations;

 

conduct periodic contingency analysis in anticipation of any potential liquidity crisis and establish and implement emergency plans in case of a crisis actually happening; and

 

consider liquidity-related costs, benefits of and risks in determining the pricing of the Group’s products and services, employee performance evaluations and approval of launching of new products and services.

As for any potential liquidity shortage at or near the end of each month, Shinhan Card maintains liquidity at a level sufficient to withstand credit shortage for three months. In addition, Shinhan Card manages liquidity risk by defining and managing various indicators of liquidity risk, such as the actual liquidity gap ratio (in relation to the different maturities for assets as compared to liabilities), the liquidity buffer ratio, the maturity repayment ratio, the ratio of actual funding compared to budgeted funding and the ratio of asset-backed securities to total borrowings, at different risk levels of “caution”, “unstable” and “at risk”, and the Group also has contingency plans in place in case of any emergency or crisis.

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES

Notes to the Consolidated Financial Statements — (Continued)

December 31, 2010, 20112012, 2013 and 20122014

(In millions of won)

4.Financial risk management (continued)

 

Contractual maturities for financial instruments including cash flows of principal and interest and off balance as of December 31, 20112013 and 20122014 are as follows:

 

 2011  2013 (Restated, see note 48) 
 Less than 1
month
 1~3 months 3~6 months 6 months~
1 year
 1~5 years More than
5 years
 Total  Less than
1 month
 1~3
months
 3~6
months
 6 months
~1 year
 1~5
years
 More than
5 years
 Total 

Non-derivatives:

       

Assets

       

Non-derivative financial instruments:

       

Assets:

       

Cash and due from banks

 10,520,487    963,771    1,576,557    1,239,826    308,543    430,652    15,039,836   13,158,921   1,132,108   1,158,640   842,635   71,427   236,053   16,599,784  

Loans

  27,238,020    29,970,845    32,398,858    43,102,458    46,775,318    44,977,810    224,463,309   29,266,553   28,405,856   32,069,312   46,773,416   51,992,423   45,558,541   234,066,101  

Trading assets(*3)

  11,954,266                        11,954,266  

Trading assets (*3)

 18,021,851    —      —      —      —      —     18,021,851  

Financial assets designated at fair value through profit or loss

  1,291,196    24,413    7,575    13,873    219,272    247,147    1,803,476   2,387,535   146,011   99,491   88,401   639,495    —     3,360,933  

Available-for-sale financial assets(*3)

  29,844,070    1,437,439    4,651    39,960    63,776    2,721,146    34,111,042  

Available-for-sale financial assets (*3)

 28,471,792   1,424,789   43,166   569,533   304,446   2,801,295   33,615,021  

Held-to-maturity financial assets

  232,597    679,645    386,117    1,569,682    8,045,528    3,705,312    14,618,881   163,006   860,399   216,955   1,708,192   6,138,602   5,884,452   14,971,606  

Other financial assets

  3,270,720    315,005    551,257    259,214    3,144,913    200,953    7,742,062   4,234,883   115,317   259,591   335,576   3,732,060   83,282   8,760,709  
 

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

 
 84,351,356    33,391,118    34,925,015    46,225,013    58,557,350    52,283,020    309,732,872  95,704,541   32,084,480   33,847,155   50,317,753   62,878,453   54,563,623   329,396,005  
 

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

 

Liabilities

       

Deposits(*2)

 73,121,781    15,291,478    14,541,814    54,516,187    10,631,904    1,777,738    169,880,902  

Trading liabilities(*3)

  704,418                        704,418  

Liabilities:

Deposits (*2)

81,531,603   20,667,444   25,856,289   43,637,751   10,648,429   2,907,671   185,249,187  

Trading liabilities (*3)

 1,258,283   —     —     —     —     —     1,258,283  

Borrowings

  7,440,730    3,825,822    2,762,415    2,037,255    3,569,776    763,971    20,399,969   10,104,078   1,791,667   2,152,228   1,795,100   3,816,464   790,890   20,450,427  

Debt securities issued

  1,003,215    1,597,580    4,030,191    6,375,282    28,259,385    4,519,559    45,785,212   1,111,445   2,864,917   3,065,423   4,710,799   24,847,517   5,708,971   42,309,072  

Financial liabilities designated at fair value through profit or loss

  196,349    198,883    287,454    432,277    2,153,707    29,739    3,298,409   56,175   206,479   442,352   677,631   4,205,094   321,399   5,909,130  

Other financial liabilities

  15,725,632    230,363    569,582    167,563    396,613    195,330    17,285,083   14,587,022   148,854   52,803   173,826   433,346   65,753   15,461,604  
 

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

 
 98,192,125    21,144,126    22,191,456    63,528,564    45,011,385    7,286,337    257,353,993  108,648,606   25,679,361   31,569,095   50,995,107   43,950,850   9,794,684   270,637,703  
 

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

 

Off balance(*4)

       

Off balance (*4):

Finance guarantee contracts

 2,766,331                        2,766,331  2,457,712   —     —     —     —     —     2,457,712  

Loan commitments and other

  67,130,382                        67,130,382   74,824,310   —     —     —     —     —     74,824,310  
 

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

 
 69,896,713                        69,896,713  77,282,022   —     —     —     —     —     77,282,022  
 

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

 

Derivatives:

       

Cash inflow

 2,118,963    460,627    538,092    304,329    2,620,766    1,180,302    7,298,764  

Cash outflow

  1,873,471    86,306    460,169    325,585    2,308,557    543,004    5,672,777  

Cash inflows

1,827,969   671,262   234,757   327,195   1,886,110   736,877   5,684,170  

Cash outflows

 (1,894,089 (425,602 (221,876 (263,615 (1,678,499 (416,179 (4,899,860
 

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

 
 245,492    374,321    77,923    (21,256  312,209    637,298    1,625,987  (66,120 245,660   12,881   63,580   207,611   320,698   784,310  
 

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

 

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES

Notes to the Consolidated Financial Statements — (Continued)

December 31, 2010, 20112012, 2013 and 20122014

(In millions of won)

 

  2012 
  Less than 1
month
  1~3
months
  3~6 months  6 months~
1 year
  1~5 years  More than
5 years
  Total 

Non-derivatives:

       

Assets

       

Cash and due from banks

 9,731,124    1,168,721    991,752    1,247,796    281,700    51,490    13,472,583  

Loans

  29,509,587    28,460,078    32,525,473    45,129,706    47,471,629    47,228,026    230,324,499  

Trading assets(*3)

  14,018,894                        14,018,894  

Financial assets designated at fair value through profit or loss

  1,836,435    73,857    5,169    41,007    609,711    21,728    2,587,907  

Available-for-sale financial assets(*3)

  33,047,392    1,243,237        60,648    35,377    1,945,647    36,332,301  

Held-to-maturity financial assets

  269,701    424,714    437,935    1,527,358    7,663,374    4,192,561    14,515,643  

Other financial assets

  5,682,658    184,686    40,126    268,247    3,359,838    105,639    9,641,194  
 

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 
 94,095,791    31,555,293    34,000,455    48,274,762    59,421,629    53,545,091    320,893,021  
 

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 

Liabilities

       

Deposits(*2)

 70,013,325    19,777,711    17,425,821    57,969,260    10,246,002    859,714    176,291,833  

Trading liabilities(*3)

  1,370,723                        1,370,723  

Borrowings

  9,269,643    2,085,094    1,390,841    1,416,346    4,226,831    821,363    19,210,118  

Debt securities issued

  1,070,263    1,949,034    2,922,035    6,558,938    27,084,263    4,321,377    43,905,910  

Financial liabilities designated at fair value through profit or loss

  85,260    173,289    296,974    495,799    3,617,151    153,724    4,822,197  

Other financial liabilities

  17,885,442    50,675    38,652    160,998    330,231    67,965    18,533,963  
 

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 
 99,694,656    24,035,803    22,074,323    66,601,341    45,504,478    6,224,143    264,134,744  
 

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 

Off balance(*4)

       

Financial guarantee contracts

 2,895,878                        2,895,878  

Loan commitments and others

  72,200,742                        72,200,742  
 

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 
 75,096,620                        75,096,620  
 

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 

Derivatives:

       

Cash inflow

 2,024,108    373,602    161,696    571,717    2,137,068    625,855    5,894,046  

Cash outflow

  1,761,438    100,083    167,306    569,682    1,939,458    375,361    4,913,328  
 

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 
 262,670    273,519    (5,610  2,035    197,610    250,494    980,718  
 

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 
4.Financial risk management (continued)

  2014 
  Less than
1 month
  1~3
months
  3~6
months
  6 months
~1 year
  1~5
years
  More than
5 years
  Total 

Non-derivative financial instruments:

       

Assets:

       

Cash and due from banks

 16,293,055    1,202,567    1,294,502    1,824,756    35,664    47,375    20,697,919  

Loans

  28,612,094    29,867,481    34,979,379    51,517,129    55,500,327    49,283,162    249,759,572  

Trading assets (*3)

  24,369,749    —      —      —      —      —      24,369,749  

Financial assets designated at fair value through profit or loss

  2,160,836    32,715    106,930    26,051    409,795    1,202    2,737,529  

Available-for-sale financial assets (*3)

  26,174,710    1,974,674    10,992    1,002,739    26,551    2,229,016    31,418,682  

Held-to-maturity financial assets

  205,544    636,188    394,655    1,265,085    7,646,864    7,471,576    17,619,912  

Other financial assets

  6,337,858    21,269    20,151    327,983    3,382,771    190,599    10,280,631  
 

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 
104,153,846   33,734,894   36,806,609   55,963,743   67,001,972   59,222,930   356,883,994  
 

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 

Liabilities:

Deposits (*2)

92,720,125   22,382,996   27,514,353   42,443,826   11,473,918   3,708,829   200,244,047  

Trading liabilities (*3)

 2,688,734   —     —     —     —     —     2,688,734  

Borrowings

 13,112,645   1,991,313   1,751,068   1,791,657   3,737,094   846,679   23,230,456  

Debt securities issued

 846,643   1,909,290   4,171,870   7,515,358   23,271,423   3,201,822   40,916,406  

Financial liabilities designated at fair value through profit or loss

 149,918   220,932   287,058   820,256   6,672,700   845,656   8,996,520  

Other financial liabilities

 16,634,144   45,750   15,921   172,690   471,352   108,993   17,448,850  
 

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 
126,152,209   26,550,281   33,740,270   52,743,787   45,626,487   8,711,979   293,525,013  
 

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 

Off balance (*4):

Finance guarantee contracts

3,090,873   —     —     —     —     —     3,090,873  

Loan commitments and other

 74,295,365   —     —     —     —     —     74,295,365  
 

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 
77,386,238   —     —     —     —     —     77,386,238  
 

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 

Derivatives:

Cash inflows

1,530,627   339,105   197,109   1,036,878   1,845,455   50,797   4,999,971  

Cash outflows

 (1,614,763 (104,502 (153,737 (1,009,806 (1,925,721 (433,058 (5,241,587
 

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 
(84,136 234,603   43,372   27,072   (80,266 (382,261 (241,616
 

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 

 

(*1)

These amounts include cash flows of principal and interest on financial assets and financial liabilities.

(*2)

Demand deposits amounting to ₩49,861,856₩59,143,510 million and ₩52,171,149₩68,949,585 million as of December 31, 20112013 and 20122014 are included in the ‘Less than 1 month’ category, respectively.

(*3)

TradingAvailable-for-sale financial assets, trading assets and available-for-sale financial assets, except for assetstrading liabilities, which are not restricted for sale for certain periods,and measured at market prices, were included in the ‘Less than 1 month’ category.

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES

Notes to the Consolidated Financial Statements

December 31, 2012, 2013 and 2014

(In millions of won)

4.Financial risk management (continued)

 

(*4)

Financial guarantees such as financial guarantee contracts and loan commitments and others provided by the Group are classified based on the earliest date at which the Group should fulfill the obligation under the guarantee when the counter partycounterparty requests payment.

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES

Notes to the Consolidated Financial Statements — (Continued)

December 31, 2010, 2011 and 2012

(In millions of won)

(e)
(e)Measurement of fair value

The fair value

Fair values which the Group primarily uses for the measurement of financial instruments are the published price quotations based on market prices or dealer price quotations of financial instrumentsbeing traded in an active market where available.

are determined by the published market prices of each period end. The published market prices of financial instruments being held by the Group are based on the trading agencies’ notifications. If the market for a financial instrument is not active, such as OTC (Over The Counter market) derivatives, fair value is determined either by using a valuation technique or independent third-party valuation service. Valuation

The Group uses various valuation techniques and is setting rational assumptions based on the present market situations. Such valuation techniques may include using recent arm’s length market transactions between knowledgeable, willing parties, if available, referencingreference to the current fair value of another instrument that is substantially the same, discounted cash flow analysis and option pricing models.

For example,The Group classifies and discloses fair value of interest rate swapsfinancial instruments into the following three-level hierarchy:

Level 1: Financial instruments measured at quoted prices from active markets are classified as fair value level 1.

Level 2: Financial instruments measured using valuation techniques where all significant inputs are observable market data are classified as level 2.

Level 3: Financial instruments measured using valuation techniques where one or more significant inputs are not based on observable market data are classified as level 3.

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES

Notes to the Consolidated Financial Statements

December 31, 2012, 2013 and currency forwards were calculated discounted cash flow analysis method2014

(In millions of won)

4.Financial risk management (continued)

i) Financial instruments measured at fair value

The fair value hierarchy of financial assets presented at their fair values in the statements of financial position as of December 31, 2013 and exchange forward rate method.2014 are as follows:

   2013 (Restated, see note 48) 
   Level 1   Level 2   Level 3   Total 

Financial assets

        

Trading assets:

        

Debt securities

  2,904,587     12,329,028     29,997     15,263,612  

Equity securities

   627,131     2,060,870     5,348     2,693,349  

Gold deposits

   76,337     —       —       76,337  

Financial assets designated at fair value through profit or loss:

        

Debt securities and others

   171,881     1,037,630     681,408     1,890,919  

Equity securities

   46,573     1,209,975     213,298     1,469,846  

Derivative assets:

        

Trading

   7,010     1,345,476     197,230     1,549,716  

Hedging

   —       115,195     52,557     167,752  

Available-for-sale financial assets:

        

Debt securities

   7,614,090     21,077,315     17,269     28,708,674  

Equity securities

   2,285,388     485,498     2,117,007     4,887,893  
  

 

 

   

 

 

   

 

 

   

 

 

 
13,732,997   39,660,987   3,314,114   56,708,098  
  

 

 

   

 

 

   

 

 

   

 

 

 

Financial liabilities

Trading liabilities:

Securities sold

859,687   —     —     859,687  

Gold deposits

 398,596   —     —     398,596  

Financial liabilities designated at fair value through profit or loss:

Securities sold

 672   —     —     672  

Derivatives-combined securities

 —     1,379,367   4,529,091   5,908,458  

Derivative liabilities:

Trading

 6,216   1,310,870   363,549   1,680,635  

Hedging

 —     147,416   191,345   338,761  
  

 

 

   

 

 

   

 

 

   

 

 

 
1,265,171   2,837,653   5,083,985   9,186,808  
  

 

 

   

 

 

   

 

 

   

 

 

 

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES

Notes to the Consolidated Financial Statements

December 31, 2012, 2013 and 2014

(In millions of won)

4.Financial risk management (continued)

  2014 
  Level 1  Level 2  Level 3  Total 

Financial assets

    

Trading assets:

    

Debt securities

 5,553,244    15,567,883    155,271    21,276,398  

Equity securities

  1,191,394    1,659,309    10,519    2,861,222  

Gold deposits

  224,556    —      —      224,556  

Financial assets designated at fair value through profit or loss:

    

Debt securities and others

  59,945    1,469,473    416,782    1,946,200  

Equity securities

  17,955    630,537    142,683    791,175  

Derivative assets:

    

Trading

  4,640    1,247,402    159,126    1,411,168  

Hedging

  —      95,706    61,433    157,139  

Available-for-sale financial assets:

    

Debt securities

  7,371,643    19,468,619    15,400    26,855,662  

Equity securities

  1,647,908    346,331    2,568,113    4,562,352  
 

 

 

  

 

 

  

 

 

  

 

 

 
16,071,285   40,485,260   3,529,327   60,085,872  
 

 

 

  

 

 

  

 

 

  

 

 

 

Financial liabilities:

Trading liabilities:

Securities sold

2,259,798   —     —     2,259,798  

Gold deposits

 428,936   —     —     428,936  

Financial liabilities designated at fair value through profit or loss:

Deposits

 —     —     6,139   6,139  

Securities sold

 417   —     —     417  

Derivatives-combined securities

 154   2,004,122   6,985,349   8,989,625  

Derivative liabilities:

Trading

 5,317   1,360,839   230,244   1,596,400  

Hedging

 —     92,392   28,763   121,155  
 

 

 

  

 

 

  

 

 

  

 

 

 
2,694,622   3,457,353   7,250,495   13,402,470  
 

 

 

  

 

 

  

 

 

  

 

 

 

There was no transfer between level 1 and level 2 for the years ended December 31, 2013 and 2014.

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES

Notes to the Consolidated Financial Statements

December 31, 2012, 2013 and 2014

(In millions of won)

4.Financial risk management (continued)

Changes in carrying values of financial instruments classified as Level 3 for the years ended December 31, 2013 and 2014 are as follows:

   2013 (Restated, see note 48) 
   Trading assets  Financial assets
designated at
FVTPL (*5)
  Available-for-
sale financial
assets
  Derivative
assets and
liabilities, net
  Financial
liabilities
designated at
FVTPL (*5)
 

Beginning balance

  177,451    692,860    2,559,462    83,690    4,258,199  

Recognized in total comprehensive income for the year:

      

Recognized in profit (loss) for the year (*1)

   (3,603  5,856    (61,469  (157,720  59,683  

Recognized in other comprehensive income (loss) for the year

   —      —      76,900    (1,148  —    
  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 
 (3,603 5,856   15,431   (158,868 59,683  

Purchase

 486,200   680,253   537,190   48,469   —    

Issue

 —     —     —     (75,719 4,996,245  

Settlement

 (626,200 (473,800 (404,688 (202,679 (4,785,036

Transfer in (*2),(*3)

 1,497   —     210,550   —     —    

Transfer out (*2),(*4)

 —     (10,463 (783,669 —     —    
  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 

Ending balance

35,345   894,706   2,134,276   (305,107 4,529,091  
  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 

   2014 
   Trading assets  Financial assets
designated at
FVTPL (*5)
  Available-for-
sale financial
assets
  Derivative
assets and
liabilities, net
  Financial
liabilities
designated at
FVTPL (*5)
 

Beginning balance

  35,345    894,706    2,134,276    (305,107  4,529,091  

Recognized in total comprehensive income for the year:

      

Recognized in profit (loss) for the year (*1)

   7,519    (124,819  (115,324  348,976    356,008  

Recognized in other comprehensive income (loss) for the year

   —      —      136,483    (798  —    
  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 
 7,519   (124,819 21,159   348,178   356,008  

Purchase

 412,363   323,824   607,297   28,376   —    

Issue

 —     —     —     —     6,623  

Settlement

 (289,437 (534,246 (210,998 (109,843 2,099,766  

Transfer in (*2),(*3)

 —     —     35,336   —     —    

Transfer out (*2),(*4)

 —     —     (3,557 (52 —    
  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 

Ending balance

165,790   559,465   2,583,513   (38,448 6,991,488  
  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES

Notes to the Consolidated Financial Statements

December 31, 2012, 2013 and 2014

(In millions of won)

4.Financial risk management (continued)

(*1)Recognized profit or loss of the changes in carrying value of financial instruments classified as Level 3 for the years ended December 31, 2013 and 2014, are included in the accounts of the statements of comprehensive income, of which the amounts and the related accounts are as follows:

   2013  2014 
   Amounts
recognized in
profit or loss
  Recognized
profit or loss
from the
financial
instruments
held as of
December 31
  Amounts
recognized in
profit or loss
  Recognized
profit or loss
from the
financial
instruments
held as of
December 31
 

Trading income

  585    1,174    16,971    16,276  

Gain (loss) on financial instruments designated at FVTPL

   63,077    (180,460  416,636    (56,244

Gain (loss) on disposal of available-for-sale financial assets

   47,379    —      25,890    —    

Impairment losses on financial assets

   (115,647  (114,626  (140,958  (140,885

Other operating income (expenses)

   (155,615  (153,267  153,786    154,846  
  

 

 

  

 

 

  

 

 

  

 

 

 
(160,221 (447,179 472,325   (26,007
  

 

 

  

 

 

  

 

 

  

 

 

 

(*2)Changes in levels for the financial instruments occurred due to the change in the availability of observable market data. The Group reviews the levels of financial instruments as of the end of the reporting period considering the related events and circumstances in the reporting period.
(*3)Transfers into Level 3 are recognized principally where the fair value of an asset cannot be determined based on variables observable through the market due to disruptions in, or infrequency of, market trading of such asset.
(*4)Transfers out of Level 3 are recognized principally where fair market values can be determined for marketable securities whose valuation previously depended on assessment by outside valuation firms.
(*5)FVTPL : fair value through profit or loss

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES

Notes to the Consolidated Financial Statements

December 31, 2012, 2013 and 2014

(In millions of won)

4.Financial risk management (continued)

Valuation techniques and inputs used in measuring the fair value of financial instruments classified as level 2 as of December 31, 2014 are as follows:

Type of financial instrument

Valuation
technique
Carrying value

Significant inputs

Assets

Trading assets:

Debt securities

DCF (*1)15,567,883Discount rate

Equity securities

NAV (*2)1,659,309Price of underlying assets

17,227,192

Financial assets designated at fair value through profit or loss:

Debt securities

DCF (*1)1,469,473Discount rate

Equity securities

NAV (*2)630,537Price of underlying assets

2,100,010

Derivative assets:

Trading

Option model,

DCF (*1)

1,247,402Discount rate, foreign exchange rate, volatility, stock price, commodity index, etc.

Hedging

95,706

1,343,108

Available-for-sale financial assets:

Debt securities

DCF (*1)19,468,619Discount rate

Equity securities

NAV (*2)346,331Price of underlying assets

19,814,950

40,485,260

Liabilities

Financial liabilities designated at fair value through profit or loss:

Others

DCF (*1)2,004,122Discount rate

Derivative liabilities:

Trading

Option model,

DCF (*1)

1,360,839Discount rate, foreign exchange rate, volatility, stock price, commodity index, etc.

Hedging

92,392

1,453,231

3,457,353

(*1)DCF : Discounted cash flow
(*2)NAV : Net asset value

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES

Notes to the Consolidated Financial Statements

December 31, 2012, 2013 and 2014

(In millions of won)

4.Financial risk management (continued)

Valuation techniques and significant inputs, but not observable, used in measuring the fair value of financial instruments classified as level 3 as of December 31, 2014 are as follows:

Type of financial instrument

 Valuation
technique
 Carrying
value
(*4)
  

Significant unobservable
inputs

 Range

Financial assets

    

Trading assets:

    

Debt securities

 DCF (*1) 155,271   The volatility of the underlying asset 1.75%~2.05%

Financial assets designated at fair value through profit or loss:

    

Debt securities and other securities

 DCF (*1)  559,465   The volatility of the underlying asset, correlations 0%~44.09%
8.23%~65.17%

Derivative assets:

    

Equity and foreign exchange related

 Option
model (*2)
  127,420   The volatility of the underlying asset, correlations 0%~43.79%
(0.06%)~65.18%

Interest rates related

 Option
model (*2)
  85,485   

The volatility of the underlying asset, regression coefficient,

correlations

 0.16%~0.64%
0%~3.02%
0%~41.70%

Commodity related

 Option
model (*2)
  7,654   The volatility of the underlying asset, correlations 0%~46.50%
(15.43%)~75.10%
  

 

 

   
 220,559  
  

 

 

   

Available-for-sale financial assets:

Debt securities

NAV (*3) 15,400  Discount rate, growth rate0.00%

Equity securities

DCF (*1) 2,566,650  Discount rate, growth rate2.29%~23.25%
0%~3.50%
 2,582,050  
  

 

 

   
3,517,345  
  

 

 

   

(*1)DCF : discounted cash flow
(*2)Option model that the Group uses in derivative valuation includes Black-Scholes model, Hull-White model, Monte Carlo simulation, etc.
(*3)NAV : net asset value
(*4)Valuation techniques and inputs are not disclosed when the carrying amount is a reasonable approximation of fair value.

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES

Notes to the Consolidated Financial Statements

December 31, 2012, 2013 and 2014

(In millions of won)

4.Financial risk management (continued)

Type of financial instrument

Valuation
technique

Carrying
value
(*2)

Significant unobservable inputs

Range

Financial liabilities

Financial liabilities designated at fair value through profit or loss:

Other securities

Option model (*1)6,991,488The volatility of the underlying asset, correlations22.08%~28.19%
34%

Derivative liabilities:

Equity and foreign exchange related

Option model (*1)120,397The volatility of the underlying asset, correlations0%~47.54%

(0.06%)~63.59%

Interest rates related

Option model (*1)17,956

The volatility of the underlying asset, regression coefficient,

correlations

0%~27.38%

0%~3.02%
0.43%~41.7%

Commodity related

Option model (*1)120,654The volatility of the underlying asset, correlations0%~58.67%
26.88%~92.00%
259,007

7,250,495

(*1)Option model that the Group uses in derivative valuation includes Black-Scholes model, Hull-White model, Monte Carlo simulation, etc.
(*2)Valuation techniques and inputs are not disclosed when the carrying amount is a reasonable approximation of fair value.

Sensitivity analysis for fair value measurements in Level 3

Although the Group believes that its estimates of fair value are appropriate, the use of different methodologies or assumptions could lead to different measurements of fair value.

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES

Notes to the Consolidated Financial Statements

December 31, 2012, 2013 and 2014

(In millions of won)

4.Financial risk management (continued)

For level 3 fair value measurement, changing one or more of the unobservable inputs used to reasonably possible alternative assumptions would have the following effects on profit or loss, or other comprehensive income as of December 31, 2013 and 2014.

   2013 
   Favorable
changes
   Unfavorable
changes
 

Financial assets:

    

Effects on profit or loss for the period (*1):

    

Trading assets

  375     (1,249

Financial assets designated at fair value through profit or loss

   5,170     (4,385

Derivative assets

   16,053     (24,130
  

 

 

   

 

 

 
 21,598   (29,764

Effects on other comprehensive income for the period:

Available-for-sale financial assets (*2)

 165,734   (73,273
  

 

 

   

 

 

 
187,332   (103,037
  

 

 

   

 

 

 

Financial liabilities:

Effects on profit or loss for the period (*1):

Financial liabilities designated at fair value through profit or loss

45,080   (48,732

Derivative liabilities

 56,084   (58,729
  

 

 

   

 

 

 
101,164   (107,461
  

 

 

   

 

 

 

   2014 
   Favorable
changes
   Unfavorable
changes
 

Financial assets:

    

Effects on profit or loss for the period (*1):

    

Financial assets designated at fair value through profit or loss

  2,691     (2,761

Derivative assets

   25,759     (33,508
  

 

 

   

 

 

 
 28,450   (36,269

Effects on other comprehensive income for the period:

Available-for-sale financial assets (*2)

 195,171   (69,090
  

 

 

   

 

 

 
223,621   (105,359
  

 

 

   

 

 

 

Financial liabilities:

Effects on profit or loss for the period (*1):

Financial liabilities designated at fair value through profit or loss

82,347   (81,191

Derivative liabilities

 74,637   (76,587
  

 

 

   

 

 

 
156,984   (157,778
  

 

 

   

 

 

 

(*1)Fair value changes are calculated by increasing or decreasing the volatility of the underlying asset(-10~10%) or correlations (-10~10%).
(*2)Fair value changes are calculated by increasing or decreasing discount rate (-1~1%) or growth rate (0~1%).

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES

Notes to the Consolidated Financial Statements

December 31, 2012, 2013 and 2014

(In millions of won)

4.Financial risk management (continued)

i)ii) Financial instruments measured at amortized cost

The method of measuring the fair value of financial instruments measured at amortized cost is as follows:

 

Type

  

Measurement methods of fair value

Cash and due from banks

  

The bookcarrying amount and the fair value for cash are identical and the most of deposits are floating interest rate depositdeposits or the next day depositdeposits of a short-term instrument. For this reason, the bookcarrying value approximates fair value.

Loans

  

The fair value of the loans is measured by discounting the expected cash flow at the market interest rate and credit risk, etc.

Held-to-maturity financial assets

  

The fair value of held-to-maturity financial assets is determined by applying the lesser of two quoted bond prices provided by two bond pricing agencies as of the latest trading date

Deposits and borrowings

  

The bookcarrying amount and the fair value for demand deposits, cash management account deposits, call money as short-term instrument are identical. The fair value of others is measured by discounting the contractual cash flow at the market interest rate that takes into account the residual risk.

Debt securities issued

  

The fair value of deposits and borrowings is based on the published price quotations in an active market. In case there is no data for an active market price, it is measured by discounting the contractual cash flow at the market interest rate that takes into account the residual risk.

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES

Notes to the Consolidated Financial Statements — (Continued)

December 31, 2010, 2011 and 2012

(In millions of won)

The bookcarrying value and the fair value of financial instruments measured at amortized cost as of December 31, 20112013 and 20122014 are as follows:

 

  2011  2012 
  Book value  Fair value  Book value  Fair value 

Assets

    

Cash and due from banks

    

Cash and cash equivalent

 2,131,642    2,131,642    2,999,622    2,999,622  

Due from Banks

  12,599,290    12,599,290    10,394,709    10,394,709  

Loans

    

Household loans

  69,359,777    69,746,678    73,861,146    74,262,101  

Corporate loans

  98,601,504    100,484,038    101,104,954    102,296,855  

Public and other

  4,910,917    4,944,862    3,097,430    3,116,192  

Loans to bank

  2,543,631    2,565,594    4,525,531    4,542,843  

Card receivables

  17,156,742    17,372,172    17,066,671    17,374,025  

Held-to-maturity financial assets

    

Government bonds

  5,869,832    6,165,461    5,716,713    6,107,448  

Financial institutions bonds

  2,064,369    2,161,896    1,700,583    1,757,653  

Corporate bonds and others

  3,960,463    4,052,373    4,241,919    4,418,585  

Other financial assets

  7,520,769    7,621,858    9,455,639    9,519,669  
 

 

 

  

 

 

  

 

 

  

 

 

 
 226,718,936    229,845,864    234,164,917    236,789,702  
 

 

 

  

 

 

  

 

 

  

 

 

 

Liabilities

    

Deposits

    

Demand deposits

 49,861,856    49,861,856    52,171,149    52,171,149  

Time deposits

  102,902,575    102,879,778    111,021,657    111,288,201  

Negotiable certificates of deposits

  2,967,419    3,035,910    1,303,683    1,333,871  

Note discount deposits

  4,623,801    4,623,359    3,013,376    3,013,147  

CMA

  1,614,377    1,614,377    1,626,061    1,626,061  

Others

  1,045,704    1,045,874    960,528    960,668  

Borrowings

    

Call money

  1,309,137    1,309,137    1,088,535    1,088,535  

Bill sold

  105,697    104,933    55,397    55,023  

Bonds sold under repurchase agreements

  3,890,665    3,890,665    5,189,539    5,189,537  

Borrowings

  14,495,375    14,491,372    12,401,757    12,465,776  

Due to Bank of Korea in foreign currency

  232,372    232,557    156,150    156,151  

Debt securities issued

    

Debt securities issued in won

  33,674,175    33,644,730    32,548,907    33,352,509  

Debt securities issued in foreign currency

  6,062,773    5,895,247    6,291,268    6,523,753  

Other financial liabilities

  17,306,513    17,291,615    18,579,081    18,580,972  
 

 

 

  

 

 

  

 

 

  

 

 

 
 240,092,439    239,921,410    246,407,088    247,805,353  
 

 

 

  

 

 

  

 

 

  

 

 

 
   2013 (Restated, see note 48)   2014 
   Carrying value   Fair
value
   Carrying
value
   Fair
value
 

Assets:

        

Loans

  205,722,718     207,047,757     221,617,689     223,965,124  

Held-to-maturity financial assets

   11,031,307     11,380,798     13,373,384     14,231,320  

Other financial assets

   8,605,244     8,652,130     10,151,338     10,204,666  
  

 

 

   

 

 

   

 

 

   

 

 

 
225,359,269   227,080,685   245,142,411   248,401,110  
  

 

 

   

 

 

   

 

 

   

 

 

 

Liabilities:

Deposits

178,809,881   178,792,752   193,709,738   194,057,580  

Borrowings

 20,142,908   20,186,806   22,973,767   23,097,742  

Debt securities issued

 37,491,439   37,905,035   37,334,612   38,270,720  

Other financial liabilities

 15,500,424   15,470,331   17,485,236   17,432,936  
  

 

 

   

 

 

   

 

 

   

 

 

 
251,944,652   252,354,924   271,503,353   272,858,978  
  

 

 

   

 

 

   

 

 

   

 

 

 

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES

Notes to the Consolidated Financial Statements — (Continued)

December 31, 2010, 20112012, 2013 and 20122014

(In millions of won)

 

4.Financial risk management (continued)

ii) Financial instruments

The fair value hierarchy of financial assets and liabilities which are not measured at their fair values in the fair value

The Group classifies and discloses fair valuestatements of the financial instruments into the following three-level hierarchy:

Level 1: Financial instruments measured at quoted prices from active markets are classified as fair value level 1.

Level 2: Financial instruments measured using valuation techniques where all significant inputs are observable market data are classified as level 2.

Level 3: Financial instruments measured using valuation techniques where one or more significant inputs are not based on observable market data are classified as level 3.

The table below analyzes financial instruments measured at the fair valueposition as of December 31, 20112013 and 2012 by the level in the fair value hierarchy into which the fair value measurement is categorized:

2014 are as follows:

 

   2011 
   Level 1   Level 2   Level 3   Total 

Assets

        

Trading assets

        

Debt securities

  1,717,858     7,896,937     9,991     9,624,786  

Equity securities

   177,911     1,810,135          1,988,046  

Gold deposits

   341,434               341,434  

Financial assets designated at fair value through profit or loss

        

Debt securities and others

   160,230     280,097     308,029     748,356  

Equity securities

   260,758     791,732          1,052,490  

Derivative assets

        

Trading

   5,472     1,678,824     287,590     1,971,886  

Hedging

        285,670     62,029     347,699  

Available-for-sale financial assets

        

Debt securities

   7,293,784     21,810,639    ��6,119     29,110,542  

Equity securities

   2,331,274     388,098     2,275,833     4,995,205  
  

 

 

   

 

 

   

 

 

   

 

 

 
  12,288,721     34,942,132     2,949,591     50,180,444  
  

 

 

   

 

 

   

 

 

   

 

 

 

Liabilities

        

Trading liabilities

        

Debt securities

  290,331               290,331  

Gold deposits

   414,087               414,087  

Borrowings

             3,298,409     3,298,409  

Derivative liabilities

        

Trading

   7,376     1,575,371     261,328     1,844,075  

Hedging

        61,055     67,067     128,122  
  

 

 

   

 

 

   

 

 

   

 

 

 
  711,794     1,636,426     3,626,804     5,975,024  
  

 

 

   

 

 

   

 

 

   

 

 

 
   2013 
   Level 1   Level 2   Level 3   Total 

Assets:

        

Loans

  4,875,218     —       202,172,539     207,047,757  

Held-to-maturity financial assets

   3,800,855     7,579,943     —       11,380,798  

Other financial assets

   4,678,461     —       3,971,855     8,650,316  
  

 

 

   

 

 

   

 

 

   

 

 

 
13,354,534   7,579,943   206,144,394   227,078,871  
  

 

 

   

 

 

   

 

 

   

 

 

 

Liabilities:

Deposits

61,210,971   —     117,581,781   178,792,752  

Borrowings

 7,288,983   —     12,897,823   20,186,806  

Debt securities issued in won

 —     23,276,229   14,628,806   37,905,035  

Other financial liabilities

 3,226,901   —     12,243,430   15,470,331  
  

 

 

   

 

 

   

 

 

   

 

 

 
71,726,855   23,276,229   157,351,840   252,354,924  
  

 

 

   

 

 

   

 

 

   

 

 

 

   2014 
   Level 1   Level 2   Level 3   Total 

Assets:

        

Loans

  29,569     2,959,108     220,976,447     223,965,124  

Held-to-maturity financial assets

   5,135,924     9,095,396     —       14,231,320  

Other financial assets

   16,544     5,841,425     4,346,697     10,204,666  
  

 

 

   

 

 

   

 

 

   

 

 

 
5,182,037   17,895,929   225,323,144   248,401,110  
  

 

 

   

 

 

   

 

 

   

 

 

 

Liabilities:

Deposits

1,697,313   70,025,042   122,335,225   194,057,580  

Borrowings

 7,542,900   1,793,101   13,761,741   23,097,742  

Debt securities issued in won

 —     23,667,234   14,603,486   38,270,720  

Other financial liabilities

 17,520   5,189,079   12,226,337   17,432,936  
  

 

 

   

 

 

   

 

 

   

 

 

 
9,257,733   100,674,456   162,926,789   272,858,978  
  

 

 

   

 

 

   

 

 

   

 

 

 

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES

Notes to the Consolidated Financial Statements — (Continued)

December 31, 2010, 20112012, 2013 and 20122014

(In millions of won)

 

   2012 
   Level 1   Level 2   Level 3   Total 

Assets

        

Trading assets

        

Debt securities

  2,951,249     8,122,690     172,671     11,246,610  

Equity securities

   395,026     1,934,550     4,780     2,334,356  

Gold deposits

   437,928               437,928  

Financial assets designated at fair value through profit or loss

        

Debt securities and others

   161,056     614,664     549,926     1,325,646  

Equity securities

   101,550     1,014,981     142,934     1,259,465  

Derivative assets

        

Trading

   25,315     1,607,049     269,364     1,901,728  

Hedging

        193,207     69,917     263,124  

Available-for-sale financial assets

        

Debt securities

   7,987,288     23,326,884     41,978     31,356,150  

Equity securities

   2,159,574     235,287     2,577,418     4,972,279  
  

 

 

   

 

 

   

 

 

   

 

 

 
  14,218,986     37,049,312     3,828,988     55,097,286  
  

 

 

   

 

 

   

 

 

   

 

 

 

Liabilities

        

Trading liabilities

        

Debt securities

  886,662               886,662  

Gold deposits

   484,061               484,061  

Borrowings

        563,998     4,258,199     4,822,197  

Derivative liabilities

        

Trading

   21,286     1,481,257     210,866     1,713,409  

Hedging

        139,997     50,638     190,635  
  

 

 

   

 

 

   

 

 

   

 

 

 
  1,392,009     2,185,252     4,519,703     8,096,964  
  

 

 

   

 

 

   

 

 

   

 

 

 
4.Financial risk management (continued)

For financial instruments not measured at fair value in the statement of financial position but for which the fair value is disclosed, information on valuation technique and inputs used in measuring fair value of financial instruments classified as level 2 or level 3 at December 31, 2013 and 2014 are as follows:

2013
Fair value (*2)

Valuation
technique

Inputs

Financial instruments classified as level 2 :

Assets

Held-to-maturity financial assets

7,579,943DCF(*1)Discount rate

Liabilities

Debt securities issued

23,276,229DCF(*1)Discount rate

Financial instruments classified as level 3 :

Assets

Loans

202,172,539DCF(*1)Discount rate, credit spread, prepayment rate

Other financial assets

3,971,855DCF(*1)Discount rate

206,144,394

Liabilities

Deposits

117,581,781DCF(*1)Discount rate

Borrowings

12,897,823DCF(*1)Discount rate

Debt securities issued

14,628,806DCF(*1)Discount rate, regression coefficient, correlation coefficient

Other financial liabilities

12,243,430DCF(*1)Discount rate

157,351,840

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES

Notes to the Consolidated Financial Statements — (Continued)

December 31, 2010, 20112012, 2013 and 20122014

(In millions of won)

 

iii) The following table shows a reconciliation from the beginning balances to the ending balances for fair value measurements in Level 3 of the fair value hierarchy:

4.Financial risk management (continued)

 

   2011 
   Trading
assets
  Financial
assets
designated  at

fair value
through profit
or loss
  Available-
for-sale
financial
assets
  Net
derivatives
  Financial
liabilities
designated at
fair value
through profit
or loss
 

Beginning balance

  8,510    378,914    2,391,645    182,744    1,613,346  

comprehensive income

      

Profit or loss

   178    (19,887  327,647    (141,067  209,801  

Other comprehensive income

           8,927    1,175      
  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 
   178    (19,887  336,574    (139,892  209,801  

Purchases

   40,000    (21,686  276,925    52,250      

Issuances

                   1,475,262  

Settlements

   (38,697  (29,312  (721,507  (153,337    

Transfers into (out of) level 3

           (1,685  79,459      
  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 

Ending balance

  9,991    308,029    2,281,952    21,224    3,298,409  
  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 
2014
Fair value (*2)

Valuation
technique

Inputs

Financial instruments classified as level 2 :

Assets

Loans

2,959,108DCF(*1)Discount rate, credit spread, prepayment rate

Held-to-maturity financial assets

9,095,396DCF(*1)Discount rate

Other financial assets

5,841,425DCF(*1)Discount rate

17,895,929

Liabilities

Deposits

70,025,042DCF(*1)Discount rate

Borrowings

1,793,101DCF(*1)Discount rate

Debt securities issued

23,667,234DCF(*1)Discount rate

Other financial liabilities

5,189,079DCF(*1)Discount rate

100,674,456

Financial instruments classified as level 3 :

Assets

Loans

220,976,447DCF(*1)Discount rate, credit spread, prepayment rate

Other financial assets

4,346,697DCF(*1)Discount rate

225,323,144

Liabilities

Deposits

122,335,225DCF(*1)Discount rate

Borrowings

13,761,741DCF(*1)Discount rate

Debt securities issued

14,603,486DCF(*1)Discount rate, regression coefficient, correlation coefficient

Other financial liabilities

12,226,337DCF(*1)Discount rate

162,926,789

 

   2012 
   Trading
assets
  Financial
assets
designated  at

fair value
through profit
or loss
  Available-
for-sale
financial
assets
  Net
derivatives
  Financial
liabilities
designated at
fair value
through profit
or loss
 

Beginning balance

  9,991    308,029    2,281,952    21,224    3,298,409  

Comprehensive income

      

Profit or loss

   2,680    42,955    88,500    417,441    649,683  

Other comprehensive income

           43,549    19      
  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 
   2,680    42,955    132,049    417,460    649,683  

Purchases

   640,000    981,102    489,376    66,852      

Issuances

               (170,367  9,080,911  

Settlements

   (480,000  (737,868  (579,857  (221,565  (8,770,804

Transfers into (out of)level 3

   4,780    98,642    295,876    (35,827    
  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 

Ending balance

  177,451    692,860    2,619,396    77,777    4,258,199  
  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 

iv) Sensitivity analysis for fair value measurements in Level 3

Although the Group believes that its estimates of fair value are appropriate, the use of different methodologies or assumptions could lead to different measurements of fair value.

The favorable and unfavorable effects of using reasonably possible alternative assumptions for valuation of financial instruments have been calculated by applying a ten percent increase or decrease on the values of the unobservable parameter inputs.
(*1)DCF : discounted cash flow
(*2)Valuation techniques and inputs are not disclosed when the carrying amount is a reasonable approximation of fair value

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES

Notes to the Consolidated Financial Statements — (Continued)

December 31, 2010, 20112012, 2013 and 20122014

(In millions of won)

For fair value measurements in Level 3, changing one or more of the assumptions used to reasonably possible alternative assumptions would have the following effects:

   Favorable changes   Unfavorable changes 

Financial Assets

    

Held at fair value through profit or loss:

    

Trading assets

  1,362     (17

Financial assets designated at FVTPL(*1)

   42     (47

Derivatives

   1,250     (1,078
  

 

 

   

 

 

 
   2,654     (1,142

Available-for-sale financial assets(*2)(*3) :

   172,864     (125,736
  

 

 

   

 

 

 
   175,518     (126,878
  

 

 

   

 

 

 

Financial Liabilities

    

Held at fair value through profit or loss:

    

Financial liabilities designated at FVTPL(*1)

   2,226     (2,288

Derivatives

   807     (874
  

 

 

   

 

 

 
   3,033     (3,162
  

 

 

   

 

 

 
  178,551     (130,040
  

 

 

   

 

 

 

 

(*1)4.

FVTPL : Fair value through profit of loss

Financial risk management (continued)

 

(*2)

Fair value changes of equity securities are calculated by increasing or decreasing discount rate (-1~1%) or liquidation value (-1~1%).

(*3)

Equity securities which are measured at cost among the level 3 assets are excluded from sensitivity analysis.

v) Unamortized balance of financial instruments valued using models with significant unobservable inputs.

iii) Changes in the difference between the fair value at initial recognition (the transaction price) and the value using models with unobservable inputs for the years ended December 31, 20112013 and 2012, are as follows:2014

 

   2011  2012 

Beginning balance

   (1,292  (3,097

Deferral on new transactions

  (5,042  88  

Recognized in the income statement during the period

   3,237    435  
  

 

 

  

 

 

 

Ending balance

  (3,097  (2,574
  

 

 

  

 

 

 

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES

Notes to the Consolidated Financial Statements — (Continued)

December 31, 2010, 2011 and 2012

(In millions of won)

   2013   2014 

Beginning balance

  (2,574   (29,448

Deferral on new transactions

   (36,241   (94,299

Recognized in profit for the year

   9,367     37,582  
  

 

 

   

 

 

 

Ending balance

(29,448 (86,165
  

 

 

   

 

 

 

 

vi) Classification by categories of financial instruments

(f)Classification by categories of financial instruments

Financial assets and liabilities are measured at fair value or amortized cost. The financial instruments measured at fair value or amortized costscost are measured in accordance with the Group’s valuation methodologies, which are described in Note 4.(e) Measurement of fair value.

The carrying amounts of each category of financial assets and financial liabilities as of December 31, 20112013 and 20122014 are as follows:

 

 2011  2013 
 Trading FVTPL
assets(*1)
 AFS(*2) HTM(*3) Loans and
receivable
 Derivatives
held for
hedging
 Total  Trading
assets
 FVTPL
assets
(*1)
 AFS
(*2)
 HTM
(*3)
 Loans and
receivable
 Derivatives
held for
hedging
 Total 

Assets :

       

Assets:

       

Cash and due from banks

                 14,730,932        14,730,932   —      —      —      —     16,472,509    —     16,472,509  

Trading assets

  11,954,266                        11,954,266   18,033,298    —      —      —      —      —     18,033,298  

Financial assets designated at FVTPL(*1)

      1,800,846                    1,800,846  

Financial assets designated at FVTPL (*1)

  —     3,360,765    —      —      —      —     3,360,765  

Derivatives

  1,971,886                    347,699    2,319,585   1,549,716    —      —      —      —     167,752   1,717,468  

Loans

                  192,572,571        192,572,571    —      —      —      —     205,722,718    —     205,722,718  

AFS financial assets(*2)

          34,105,747                34,105,747  

HTM financial assets(*3)

              11,894,664            11,894,664  

AFS financial assets (*2)

  —      —     33,596,567    —      —      —     33,596,567  

HTM financial assets (*3)

  —      —      —     11,031,307    —      —     11,031,307  

Other

                  7,520,769        7,520,769    —      —      —      —     8,605,244    —     8,605,244  
 

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

 
 13,926,152    1,800,846    34,105,747    11,894,664    214,824,272    347,699    276,899,380  19,583,014   3,360,765   33,596,567   11,031,307   230,800,471   167,752   298,539,876  
 

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

 
  2011 
  Trading  FVTPL
liabilities(*1)
  Amortized
cost
  Derivatives
held for
hedging
  Total 

Liabilities :

     

Deposits

         163,015,732        163,015,732  

Trading liabilities

  704,418                704,418  

Financial liabilities designated at FVTPL(*1)

      3,298,409            3,298,409  

Derivatives

  1,844,075            128,122    1,972,197  

Borrowings

          20,033,246        20,033,246  

Debt securities issued

          39,736,958        39,736,958  

Other

          17,306,513        17,306,513  
 

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 
 2,548,493    3,298,409    240,092,449    128,122    246,067,473  
 

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 

(*1)

FVTPL : Fair value through profit of loss

(*2)

AFS : Available-for-sale

(*3)

HTM : Held-to-maturity

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES

Notes to the Consolidated Financial Statements — (Continued)

December 31, 2010, 20112012, 2013 and 20122014

(In millions of won)

  2012 
  Trading  FVTPL
assets(*1)
  AFS(*2)  HTM(*3)  Loans and
receivable
  Derivatives held
for hedging
  Total 

Assets:

       

Cash and due from banks

                 13,394,331        13,394,331  

Trading assets

  14,018,894                        14,018,894  

Financial assets designated at FVTPL(*1)

      2,585,111                    2,585,111  

Derivatives

  1,901,727                    263,125    2,164,852  

Loans

                  199,655,732        199,655,732  

AFS financial assets(*2)

          36,328,429                36,328,429  

HTM financial assets(*3)

              11,659,215            11,659,215  

Other

                  9,455,639        9,455,639  
 

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 
 15,920,621    2,585,111    36,328,429    11,659,215    222,505,702    263,125    289,262,203  
 

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 

  2012 
  Trading  FVTPL
liabilities(*1)
  Amortized
cost
  Derivatives held
for hedging
  Total 

Liabilities:

     

Deposits

         170,096,454        170,096,454  

Trading liabilities

  1,370,723                1,370,723  

Financial liabilities designated at FVTPL(*1)

      4,822,197            4,822,197  

Derivatives

  1,713,410            190,634    1,904,044  

Borrowings

          18,891,378        18,891,378  

Debt securities issued

          38,840,175        38,840,175  

Other

          18,579,081        18,579,081  
 

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 
 3,084,133    4,822,197    246,407,088    190,634    254,504,052  
 

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 

 

4.Financial risk management (continued)

   2013 
   Trading liabilities   FVTPL
liabilities (*1)
   Financial
liabilities
measured at
amortized cost
   Derivatives
held for
hedging
   Total 

Liabilities:

          

Deposits

  —       —       178,809,881     —       178,809,881  

Trading liabilities

   1,258,283     —       —       —       1,258,283  

Financial liabilities designated at FVTPL (*1)

   —       5,909,130     —       —       5,909,130  

Derivatives

   1,680,634     —       —       338,761     2,019,395  

Borrowings

   —       —       20,142,908     —       20,142,908  

Debt securities issued

   —       —       37,491,439     —       37,491,439  

Other

   —       —       15,500,424     —       15,500,424  
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 
2,938,917   5,909,130   251,944,652   338,761   261,131,460  
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

(*1)

FVTPL : Fairfair value through profit of loss

(*2)AFS : available-for-sale
(*3)HTM : held-to-maturity

 

(*2)

AFS : Available-for-sale
  2014 
  Trading assets  FVTPL
assets
(*1)
  AFS
(*2)
  HTM
(*3)
  Loans and
receivable
  Derivatives
held for
hedging
  Total 

Assets:

       

Cash and due from banks

 —      —      —      —      20,584,838    —      20,584,838  

Trading assets

  24,362,176    —      —      —      —      —      24,362,176  

Financial assets designated at FVTPL (*1)

  —      2,737,375    —      —      —      —      2,737,375  

Derivatives

  1,411,168    —      —      —      —      157,139    1,568,307  

Loans

  —      —      —      —      221,617,689    —      221,617,689  

AFS financial assets (*2)

  —      —      31,418,014    —      —      —      31,418,014  

HTM financial assets (*3)

  —      —      —      13,373,384    —      —      13,373,384  

Other

  —      —      —      —      10,151,338    —      10,151,338  
 

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 
25,773,344   2,737,375   31,418,014   13,373,384   252,353,865   157,139   325,813,121  
 

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 

(*3)

HTM : Held-to-maturity

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES

Notes to the Consolidated Financial Statements — (Continued)

December 31, 2010, 20112012, 2013 and 20122014

(In millions of won)

 

4.Financial risk management (continued)

(f) The transaction as a transfer of financial instruments

   2014 
   Trading liabilities   FVTPL
liabilities (*1)
   Financial
liabilities
measured at
amortized cost
   Derivatives
held for
hedging
   Total 

Liabilities:

          

Deposits

  —       —       193,709,738     —       193,709,738  

Trading liabilities

   2,688,734     —       —       —       2,688,734  

Financial liabilities designated at FVTPL (*1)

   —       8,996,181     —       —       8,996,181  

Derivatives

   1,596,400     —       —       121,155     1,717,555  

Borrowings

   —       —       22,973,767     —       22,973,767  

Debt securities issued

   —       —       37,334,612     —       37,334,612  

Other

   —       —       17,485,236     —       17,485,236  
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 
4,285,134   8,996,181   271,503,353   121,155   284,905,823  
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

(*1)FVTPL : fair value through profit of loss
(*2)AFS : available-for-sale
(*3)HTM : held-to-maturity

(g)Transfer of financial instruments

i) Transfers that do not qualify for derecognition



Bonds sold under repurchase agreements as of December 31, 20112013 and 20122014 are as follows:

 

  2011   2012   2013   2014 

Transferred asset:

        

Financial assets designated at fair value through profit or loss

  3,428,699     4,721,888  

Financial assets at fair value through profit or loss

  5,904,275     6,929,219  

Available-for-sale financial assets

   247,680     448,224     573,096     972,344  

Held-to-maturity financial assets

   416,011     241,592     262,225     375,396  

Loans

   121,350     158,673  

Associated liabilities:

        

Bonds sold under repurchase agreements

   4,022,369     5,384,333    6,390,886     7,707,954  

Securities loaned as of December 31, 20112013 and 20122014 are as follows:

   2013   2014   Lenders

Government bonds

  185,161     491,931    Korea Securities Finance Corp.,

Mitsui Sumitomo and others

Financial institutions bonds

   17,043     140,239    Korea Securities Finance Corp.

Corporate bonds

   3,368     1,831    Mirae Asset Securities Co., Ltd.
  

 

 

   

 

 

   
205,572   634,001  
  

 

 

   

 

 

   

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES

Notes to the Consolidated Financial Statements

December 31, 2012, 2013 and 2014

(In millions of won)

 

   2011   2012   Lender

Government bonds

  282,468     434,140    Korea Securities Finance Corp.,

Mitsui Sumitomo and others

Financial institutions bonds

   60,267     370,143    Korea Securities Finance Corp.,

Corporate bonds

   1,968     12,634    Mirae Asset Securities Co. Ltd.,
  

 

 

   

 

 

   
  344,703     816,917    
  

 

 

   

 

 

   
4.Financial risk management (continued)

ii) QualifyFinancial instruments qualified for derecognition and continued involvement financial instrument

There arewas no financial instrumentinstruments which qualifiesqualify for derecognition and continued involvementin which the Group has continuing involvements as of December 31, 20112013, and 2012.2014.

(g) Capital risk management

(h)Offsetting financial assets and financial liabilities

Financial assets and liabilities subject to offsetting, enforceable master netting arrangements and similar agreements as of December 31, 2013 and 2014 are as follows:

   2013 (Restated, see note 48) 
   Gross amounts of
recognized financial
assets/ liabilities
   Gross amounts of
recognized financial
liabilities set off in
the statement of
financial position
   Net amounts of
financial assets
presented in the
statement of
financial position
   Related amounts not set off in the
statement of financial position
   Net amount 
         Financial
instruments
   Cash collateral
received
   

Assets:

            

Derivatives (*1)

  1,688,219     —       1,688,219     3,080,591     22,499     1,055,926  

Other financial instruments (*1)

   2,470,797     —       2,470,797        

Bonds purchased under repurchase agreements (*2)

   10,064,835     —       10,064,835     9,594,775     —       470,060  

Securities loaned (*2)

   205,572     —       205,572     205,572     —       —    

Domestic exchange settlement debit (*3)

   23,413,253     21,045,416     2,367,837     4,145     —       2,363,692  

Receivables from disposal of securities (*4)

   616,732     616,732     —       —       —       —    

Insurance receivables

   2,107     —       2,107     2,052     —       55  
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 
 38,461,515   21,662,148   16,799,367   12,887,135   22,499   3,889,733  
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Liabilities:

Derivatives (*1)

 1,947,627   —     1,947,627   3,128,198   —     949,872  

Other financial instruments (*1)

 2,130,443   —     2,130,443  

Bonds purchased under repurchase agreements (*2)

 6,390,886   —     6,390,886   6,390,886   —     —    

Securities borrowed (*2)

 858,039   —     858,039   858,039   —     —    

Domestic exchange settlement pending (*3)

 21,966,798   21,045,416   921,382   889,904   —     31,478  

Payable from purchase of securities (*4)

 716,475   616,732   99,743   —     —     99,743  

Insurance payables

 2,193   —     2,193   2,052   —     141  
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 
34,012,461   21,662,148   12,350,313   11,269,079   —     1,081,234  
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES

Notes to the Consolidated Financial Statements

December 31, 2012, 2013 and 2014

(In millions of won)

4.Financial risk management (continued)

  2014 
  Gross amounts of
recognized financial
assets/ liabilities
  Gross amounts of
recognized financial
liabilities set off in
the statement of
financial position
  Net amounts of
financial assets
presented in the
statement of
financial position
  Related amounts not set off in the
statement of financial position
  Net amount 
    Financial
instruments
  Cash collateral
received
  

Assets:

      

Derivatives (*1)

 1,513,338    —      1,513,338    5,006,936    25,044    920,259  

Other financial instruments (*1)

  5,280,560    841,659    4,438,901     

Bonds purchased under repurchase agreements (*2)

  11,071,542    —      11,071,542    10,510,942    —      560,600  

Securities loaned (*2)

  634,001    —      634,001    487,090    —      146,911  

Domestic exchange settlement debit (*3)

  24,624,335    22,524,299    2,100,036    3,561    —      2,096,475  

Receivables from disposal of securities (*4)

  4,648    316    4,332    4,332    —      —    

Insurance receivables

  1,775    —      1,775    1,198    —      577  
 

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 
 43,130,199   23,366,274   19,763,925   16,014,059   25,044   3,724,822  
 

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 

Liabilities:

Derivatives (*1)

 1,845,449   —     1,845,449   4,978,480   —     711,744  

Other financial instruments (*1)

 4,686,434   841,659   3,844,775  

Bonds purchased under repurchase agreements (*2)

 7,707,954   —     7,707,954   7,707,954   —     —    

Securities borrowed (*2)

 2,253,329   —     2,253,329   2,253,329   —     —    

Domestic exchange settlement pending (*3)

 24,010,268   22,524,299   1,485,969   1,449,106   —     36,863  

Payable from purchase of securities (*4)

 551   315   236   236   —     —    

Insurance payables

 1,198   —     1,198   1,198   —     —    
 

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 
40,505,183   23,366,273   17,138,910   16,390,303   —     748,607  
 

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 

(*1)The Group has certain derivative transactions subject to the ISDA (International Derivatives Swaps and Dealers Association) agreement. According to the ISDA agreement, when credit events (e.g. default) of counterparties occur, all derivative agreements are terminated and set off.
(*2)Resale and repurchase agreement, securities borrowing and lending agreement are also similar to ISDA agreement with respect to enforceable netting agreements.
(*3)The Group has legally enforceable right to set off and settles financial assets and liabilities on a net basis. Therefore, domestic exchanges settlement receivables (payables) are recorded on a net basis in the consolidated statements of financial position.
(*4)Receivables and payables related to settlement of purchase and disposition of enlisted securities are offset and the net amount is presented in the consolidated statement of financial position because the Group currently has a legally enforceable right to set off the recognized amounts and intends to settle on a net basis.

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES

Notes to the Consolidated Financial Statements

December 31, 2012, 2013 and 2014

(In millions of won)

4.Financial risk management (continued)

(i)Capital risk management

The controlling company, controlling banks or other financial institutions conducting banking business as prescribed in the Financial Holding Company Act, is required to maintain a minimum consolidated equity capital ratio of 8.0%. “Consolidated

“Consolidated equity capital ratio” is defined as the ratio of equity capital as a percentage of risk-weighted assets on a consolidated basis, determined in accordance with the Financial Services Commission requirements that have been formulated based on Bank of International Settlement standards. “Equity capital”, as applicable to bank holding companies, is defined as the sum of Common Equity Tier I1 capital (including capitalcommon stock, share premium resulting from the issue of instruments included common equity Tier 1, retained earnings, etc.), Additional Tier 1 capital (with the minimum set of criteria for an instrument issued by the Group to meet, i.e. ‘perpetual’) and Tier II2 capital (including qualifying subordinated liabilities, etc.)(to provide loss absorption on a gone-concern basis) less any deductible items (including goodwill, income tax assets, etc.), each as defined under the Regulation on the Supervision of Financial Holding Companies. “Risk-weighted assets” is defined as the sum of credit risk-weighted assets and market risk-weighted assets.

The capital adequacy ratio of the Group as of December 31, 20112013 and 20122014 are as follows:

 

   2011  2012 

Capital(A)

  22,315,419    25,075,736  

Risk-weighted assets(B)

   195,579,399    201,184,402  

BIS ratio(A/B)

   11.41  12.46
   2013  2014 

Capital (A)

  25,605,827    25,937,968  

Risk-weighted assets (B)

   190,716,648    198,832,860  

BIS ratio (A/B)

   13.43  13.05

AtAs of December 31, 20112013 and 2012,2014, the Group met the regulatory capital ratio above 8%.

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES

NotesShinhan Life Insurance measures and manages RBC (risk based capital) ratio according to the Consolidated Financial Statements — (Continued)Regulation on Supervision of Insurance Business to maintain required capital for the solvency margin.

As of December 31, 2010, 20112013 and 2012

(In millions of won)

2014, the Group’s BIS capital ratio and Shinhan Life Insurance’s RBC ratio exceed the regulatory minimum ratios.

 

5.

Significant estimate and judgment

The preparation of consolidated financial statements requires the application of certain critical accounting and assumptions relative to the future. The management’sManagement’s estimate of the outcome may differ from an actual outcome if the managements’ estimate and assumption based on its best judgment at the reporting date are different from an actual environment. The change in an accounting estimate is recognized prospectively by including in profit or loss in the year of the change, if the change affects that year only, or the year of the change and future years, if the change affects both.

(a) Goodwill

(a)Goodwill

The Group assesses annually whether any objective evidence of impairment on goodwill exists in accordance with the accounting policy as described in note 3. The recoverable amount of an asset or cash-generating unit is the greater of its value in use and its fair value less costs to sell. Value in use is measured based on estimates.

(b) Income taxes

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES

Notes to the Consolidated Financial Statements

December 31, 2012, 2013 and 2014

(In millions of won)

5.Significant estimate and judgment (continued)

(b)Income taxes

The Group is subject to tax law from various countries. Within the normal business process, there are various types of transaction and different accounting method that may add uncertainties to the decision of the final income taxes. The Group has recognized current and deferred tax that reflect tax consequences that would follow from the manner in which the entity expects, at the end of the reporting year, to recover or settle the carrying amount of its assets and liabilities. However, actual income tax in the future may not be identical to the recognized deferred tax assets and liabilities, and this difference can affect current and deferred tax at the year when the final tax effect is conformed.

(c) Fair value of financial instruments

(c)Fair value of financial instruments

The fair values of financial instruments which are not actively traded in the market are determined by using valuation techniques. The Group determines valuation method and assumptions based on significant market conditions at the end of each reporting year. Diverse valuation techniques are used to determine the fair value of financial instruments, from general market accepted valuation model internally developed valuation model that incorporates various types of assumptions and variables.

(d) Allowances for loan losses, guarantees and unused loan commitments

(d)Allowances for loan losses, guarantees and unused loan commitments

The Group determines and recognizes allowances for losses on loans through impairment testing and recognizes provision for guarantees and unused loan commitments. The accuracy of provisions of credit losses is determined by the methodology and assumptions used for estimating expected cash flows of the borrower for allowances on individual loans and collectively assessing allowances for groups of loans, guarantees and unused loan commitments.

(e) Defined benefit obligation

(e)Defined benefit obligation

The present value of defined benefit obligation that is measured by actuarial valuation method uses various assumptions which can change according to various elements. The rate used to discount post-employment benefit obligations is determined by reference to market yields at the end of the reporting year on high quality corporate bonds. The currency and term of the corporate bonds are consistent with the currency and estimated term of the post-employment benefit obligations. Actuarial gains and losses including experience adjustments and the effects of changes in actuarial assumptions are recognized in profit or loss. Other significant assumptions related to defined benefit obligation are based on current market situation.

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES

Notes to the Consolidated Financial Statements — (Continued)

December 31, 2010, 2011 and 2012

(In millions of won)

(f) Impairment of available-for-sale equity investments

(f)Impairment of available-for-sale equity investments

When there is a significant or prolonged decline in the fair value of an investment in an equity instrument below its original cost, there is objective evidence that available-for-sale equity investments are impaired. Accordingly, the Group considers the decline in the fair value of over 50%more than 30% against the original cost as “significant decline” and a six-month continuous decline inthe status when the market price for marketable equity instrumentis less than the carrying amounts of instruments for six consecutive months as a “prolonged decline”.

From now on, a significant decline in standards has been permuted from 50%

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES

Notes to 30%. There was subject to change in accounting estimate that was reinforced a significant decline in standards because stock market volatility has been reduced. Additional impairment loss is ₩19,876 million.the Consolidated Financial Statements

(g) Hedging relationshipDecember 31, 2012, 2013 and 2014

(In millions of won)

5.Significant estimate and judgment (continued)

(g)Hedging relationship

The hedging instruments are expected to be “highly effective” in offsetting the changes in the fair value or cash flows of the respective hedged items during the period. For a cash flow hedge of a forecasted transaction, the transaction should be highly probable to occur and should present an exposure to variations in cash flows that could ultimately affect reported net income.

 

6.

Business combinations

Investment in subsidiaries

(a) Acquisition of Shinhan Vina Bank

(a)Summarized financial information of the subsidiaries

On November 11, 2011, the Group obtained a controlling ownership over Shinhan Vina Bank, formerly a jointly controlled entity, by acquiring an additional 50 % of the outstanding and voting interests for ₩105,940 million.

i)Condensed financial position for the controlling company and the Group’s subsidiaries as of December 31, 2013 and 2014 are as follows:

Shinhan Bank Vietnam merged with Shinhan Vina Bank on November 28, 2011. The Group applied the pooling method instead of the acquisition method, since the transaction was regarded as a “business combination of entities under common control” in accordance with IFRS 3Business Combinations.

     2013 (Restated, see note 48)  2014 
  Note  Total
assets
  Total
liabilities
  Total
equity
  Total
assets
  Total
liabilities
  Total
equity
 

Shinhan Financial Group (Separate)

  27,424,645    7,450,173    19,974,472    27,094,548    6,859,429    20,235,119  

Shinhan Bank

   238,045,694    217,509,613    20,536,081    255,646,329    235,169,429    20,476,900  

Shinhan Card Co., Ltd.

   21,649,234    15,540,450    6,108,784    22,259,514    16,127,087    6,132,427  

Shinhan Investment Corp.

   19,097,725    16,862,018    2,235,707    25,928,292    23,598,201    2,330,091  

Shinhan Life Insurance Co., Ltd.

  48    19,385,187    18,085,212    1,299,975    21,939,682    20,463,749    1,475,933  

Shinhan Capital Co., Ltd.

   3,772,378    3,252,627    519,751    3,939,493    3,369,060    570,433  

Jeju Bank

   3,196,049    2,903,954    292,095    3,475,694    3,170,213    305,481  

Shinhan Credit Information Co., Ltd.

   21,026    7,303    13,723    23,040    8,420    14,620  

Shinhan Private Equity

   572,884    488,850    84,034    461,342    371,448    89,894  

Shinhan BNP Paribas AMC

   169,611    20,982    148,629    188,886    32,429    156,457  

SHC Management Co., Ltd.

   8,804    1,705    7,099    8,938    1,358    7,580  

Shinhan Data System

   20,542    12,360    8,182    25,826    16,461    9,365  

Shinhan Savings Bank

   777,096    681,113    95,983    804,035    689,550    114,485  

Shinhan Aitas Co., Ltd.

   34,584    4,146    30,438    37,657    6,242    31,415  
  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 
334,175,459   282,820,506   51,354,953   361,833,276   309,883,076   51,950,200  
  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 

Taking control of Shinhan Vina Bank will enable the Group to implement the localization strategy through access to loans to or deposits from corporations, including small or medium sized companies in Vietnam. The acquisition is expected to provide the Group with an increased share of the corporate Banking market through access to the acquiree’s customer base. The Group also expects to reduce costs through economies of scale.

(*1)Condensed financial information of the subsidiaries is based on the consolidated financial information, if applicable.
(*2)Subsidiaries such as trust, beneficiary certificate, corporate restructuring fund and private equity fund which are not actually operating their own business are excluded.

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES

Notes to the Consolidated Financial Statements — (Continued)

December 31, 2010, 20112012, 2013 and 20122014

(In millions of won)

 

6.Investment in subsidiaries (continued)

Net assets

ii)Condensed comprehensive income statement for the controlling company and the Group’s subsidiaries for years ended December 31, 2012, 2013 and 2014 were as follows:

       2012 (Restated, see note 48)  2013 (Restated, see note 48)  2014 
   Note   Operating
income
   Net
income
(loss)
  Total com-
prehensive
income
(loss)
  Operating
income
   Net
income
(loss)
  Total com-
prehensive
income
(loss)
  Operating
income
   Net
income
(loss)
   Total com-
prehensive

income
(loss)
 

Shinhan Financial Group (separate)

    992,793     591,494    590,449    1,106,991     731,638    731,369    1,061,540     662,623     660,754  

Shinhan Bank

     17,382,529     1,662,718    1,526,684    15,454,849     1,373,177    1,014,906    13,987,647     1,455,653     1,396,780  

Shinhan Card Co., Ltd.

     4,585,830     741,772    802,663    4,614,563     658,074    776,419    4,596,758     635,151     547,666  

Shinhan Investment Corp.

     1,981,935     63,912    78,307    2,692,355     75,366    67,911    3,295,109     118,235     104,390  

Shinhan Life Insurance Co., Ltd.

   48     5,238,294     213,732    200,267    5,057,026     75,459    16,583    5,134,787     80,672     106,980  

Shinhan Capital Co., Ltd.

     370,696     4,746    (3,108  343,499     50,372    48,073    328,077     51,944     55,591  

Jeju Bank

     193,712     23,041    29,977    176,135     20,483    15,452    168,723     13,856     15,608  

Shinhan Credit Information Co., Ltd.

     29,924     (48  1    28,901     155    259    976     1,055     891  

Shinhan Private Equity

     40,882     1,185    1,185    254,458     8,836    8,852    332,861     8,327     7,579  

Shinhan BNP Paribas AMC

     102,473     31,302    30,497    97,981     31,468    31,455    89,019     28,195     28,228  

SHC Management Co., Ltd.

     293     150    150    237     (1,317  (1,317  558     482     482  

Shinhan Data System

     58,170     1,623    946    62,061     1,124    517    69,136     2,647     (1,459

Shinhan Savings Bank

     124,244     (23,427  (26,467  75,929     (29,919  (30,622  72,085     11,140     14,758  

Shinhan Aitas Co., Ltd.

     4,385     (513  (513  26,859     3,770    3,770    28,515     3,988     3,988  
    

 

 

   

 

 

  

 

 

  

 

 

   

 

 

  

 

 

  

 

 

   

 

 

   

 

 

 
31,106,160   3,311,687   3,231,038   29,991,844   2,998,686   2,683,627   29,165,791   3,073,968   2,942,236  
    

 

 

   

 

 

  

 

 

  

 

 

   

 

 

  

 

 

  

 

 

   

 

 

   

 

 

 

(*1)Condensed financial information of the subsidiaries is based on the consolidated financial information, if applicable.
(*2)Subsidiaries such as trust, beneficiary certificate, corporate restructuring fund and private equity fund which are not actually operating their own business are excluded.

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES

Notes to the Consolidated Financial Statements

December 31, 2012, 2013 and 2014

(In millions of won)

6.Investment in subsidiaries (continued)

(b)Change in subsidiaries

i) The subsidiary that was excluded from consolidation during the year ended December 31, 2013 is as follows:

Company

Description

Symphony Energy Co., Ltd.Disposal

ii) The subsidiary that is newly included in consolidation during the year ended December 31, 2014 is as follows:

Company

Description

LLP MFO Shinhan FinanceA new investment

Subsidiaries such as trust, beneficiary certificate, corporate restructuring fund and private equity fund which are not actually operating their own business combinationare excluded.

7.Operating segments

(a)Segment information

The general descriptions by operating segments as of December 31, 2014 are as follows:

 

Amount

AssetsSegment

 

Cash and due from banks

56,489

Held-to-maturity securities

7,439

Loans(*1)

357,245

Property and equipment

1,790

Intangible assets(*2)

17,685

Other assets

3,906

Sub-total

444,554

Liabilities

Deposits from banks & customers, etc.

281,111

Borrowings

17,415

Provisions

121

Other liabilities

9,410

Sub-total

308,057

Net assets acquired

136,497

(*1)

The fair value of loans approximates their carrying amount.

(*2)

₩17,685 million of customer-related intangible assets (core deposits) were recognized.

Goodwill recorded from the business combination is as follows:

Amount

Cash paid (cash and cash equivalents)

105,940

Fair value of previously held equity interest(*)

105,940

Consideration

211,880

Net assets acquired

(136,497

Goodwill

75,383

(*)

The Group regarded the fair value of previously held equity interests as consideration transferred for the additional purchase of 50%.

The goodwill is attributable mainly to the expected synergies from combining operations of the Group and Shinhan Vina Bank and economies of scale. Goodwill recognized is not expected to be deductible for income tax purposes.

Acquisition-related costs of ₩323 million relating to legal fees and due diligence costs were recognized as general and administrative expenses in the Group’s consolidated statement of comprehensive income for the year ended December 31, 2011.

₩44,243 of a gain as a result of remeasuring to fair value the 50% equity interest in Shinhan Vina Bank held by the Group before the business combination was recognized as other operating income in the Group’s consolidated statement of comprehensive income for the year ended December 31, 2011.

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES

Notes to the Consolidated Financial Statements — (Continued)

December 31, 2010, 2011 and 2012

(In millions of won)

The disclosure of Shinhan Vina Bank’s operating income and net income since the acquisition date is unavailable as Shinhan Vina Bank’s separate financial information has not been prepared subsequent to the merger of Shinhan Vina Bank and Shinhan Vietnam Bank

Had the acquisition of Shinhan Vina Bank occurred at January 1, 2011, the operating income of ₩4,149,059 million and net income of ₩3,112,862 million would have been included in the consolidated statement of comprehensive income

(b) Incorporation of Shinhan Savings Bank and acquisition of Tomato Savings Bank.

The Group established Shinhan Hope Co. Ltd., on December 12, 2011, in order to acquire and assume certain assets and liabilities of Tomato Savings Bank. Shinhan Hope Co. Ltd. obtained a savings bank license on December 28, 2011 and changed its name to “Shinhan Savings Bank” on December 29, 2011.

On January 2, 2012, Shinhan Savings Bank acquired certain assets and liabilities of Tomato Savings Bank.

Assets acquired and liabilities assumed from the business combination were as follows:

Amount

Assets

Cash and due from banks

237,443

Trading assets

83,860

Loans(*)

361,728

Available-for-sale financial assets

125,446

Property and equipment

180

Intangible assets (Core deposit intangibles)

24,023

Other assets

798,676

1,631,356

Liabilities

Deposits

1,563,377

Other liabilities

95,533

1,658,910

Net assets acquired

27,554

Consideration

Goodwill

27,554

(*)

The aggregate principal amount of loans was ₩533,165 million.

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES

Notes to the Consolidated Financial Statements — (Continued)

December 31, 2010, 2011 and 2012

(In millions of won)

Comprehensive income of the business acquired from the date of acquisition to December 31, 2012 was as follows:

Amount

Net interest income

Interest income

99,139

Interest expense

(35,616

63,523

Net fees and commission expense

Fees and commission income

121

Fees and commission expense

(2,235

(2,114

Net trading income

8,286

Gain on disposition of available-for-sale financial assets

647

Impairment loss on financial assets

Bad debt expenses

(60,093

General and administrative expenses

(27,428

Net other operating expenses

(6,007

Non-operating income (expense)

3,891

Loss before income taxes

(19,295

Income tax expense

(4,094

Net loss for the period

(23,389

Other comprehensive income for the period

Valuation loss on available-for-sale financial assets

(3,078

Total comprehensive loss for the period

(26,467

Net loss attributable to:

Equity holders of Shinhan Savings Bank

(23,389

Total comprehensive loss attributable to:

Equity holders of Shinhan Savings Bank

(26,467

(c) Yehanbyoul Savings Bank

On January 11, 2013, Shinhan Financial Group has signed a share purchase agreement with KDIC for the acquisition of Yehanbyoul Savings Bank (payment for acquisition is ₩45,296 million) which was established acquiring certain assets and liabilities of Jinheung Savings Bank by Korea Deposit Insurance Corporation.

On January 31, 2013, Yehanbyoul Savings Bank joined Shinhan Financial Group as a direct subsidiary subject to the approval of Financial Services Commission.

According to Statements of Korea Accounting Standards, total assets and total liabilities of Yehanbyoul Savings Bank are ₩1,326,889 million and ₩1,285,975 million as of establishment date (November 16, 2012) and payment for acquisition (Cash and cash equivalents) is ₩45,296 million.

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES

Notes to the Consolidated Financial Statements — (Continued)

December 31, 2010, 2011 and 2012

(In millions of won)

7.

Operating segments

(a) Segment information

The general descriptions by operating segments as of December 31, 2011 and 2012 are as follows:

Description

Banking

 Retail banking 

Loans to or deposits from individual customers, wealth management customers, and institutions such as hospitals, airports and schools

 CorporateCorporations and investment banking 

Loans to or deposits from corporations including small or medium sized companies and business related to investment banking

 International group 

Internal asset and liability management, trading of securities and derivatives, investment portfolio management and other related business supervision on overseas subsidiaries and branch operations and other international business

 Others 

Administration of bank operations

Credit card

  

Credit card business

Securities

  

Securities trading, underwriting and brokerage services

Life insurance

  

Life insurance and related business

Others

  

Leasing, assets management and other businesses

The Group’s operating segments for the year ended December 31, 2012 have been changed reflecting the internal corporate reorganization.

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES

Notes to the Consolidated Financial Statements — (Continued)

December 31, 2010, 20112012, 2013 and 20122014

(In millions of won)

 

(b) The following table provides information of income for each operating segment for the years ended December 31, 2010, 2011 and 2012.

7.Operating segments (continued)

 

  2010 
  Banking  Credit
card
  Securities  Life
insurance
  Others  Consolidation
adjustment
  Total 
  Retail  Corporate  International  Other       

Net interest income(loss)

 2,319,734    2,080,547    231,249    39,697    1,256,363    155,098    468,310    (79,661  1,279    6,472,616  

Net fees and commission income(loss)

  646,765    239,523    41,544    (32,002  349,888    326,703    24,062    229,236    (67,881  1,757,838  

Net other income (expense)

  (2,083,005  (784,626  (215,750  (422,244  (572,896  (283,944  (210,183  569,000    (812,323  (4,815,971

Equity method income

              12,508    (254  (973      2,536    1,505    15,322  

Income tax expense

  (177,446  (301,413  (17,013  109,825    (42,708  (46,122  (68,375  (22,253  (4,870  (570,375
 

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 

Income for the year

  706,048    1,234,031    40,030    (292,216  990,393    150,762    213,814    698,858    (882,290  2,859,430  
 

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 

Controlling interest

  706,048    1,234,031    40,030    (292,626  990,393    150,714    213,410    700,107    (1,057,518  2,684,589  
 

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 

Non-controlling interest

             410        48    404    (1,249  175,228    174,841  
 

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 
(b)The following tables provide information of income for each operating segment for the years ended December 31, 2012, 2013 and 2014.

 

  2011 
  Banking  Credit
card
  Securities  Life
insurance
  Others  Consolidation
adjustment
  Total 
  Retail  Corporate  International  Other       

Net interest income

 2,656,405    2,059,495    281,537    57,627    1,359,734    230,747    523,663    (96,275  7,038    7,079,971  

Net fees and commission Income

  635,363    209,637    45,274    8,454    319,845    319,115    27,533    219,555    (25,605  1,759,171  

Net other income (expense)

  (2,275,716  (692,296  (161,334  (168,641  (579,422  (417,114  (241,605  1,642,228    (1,810,470  (4,704,370

Equity method income

              28,995        8,170        15,748    4,877    57,790  

Income tax expense

  (205,111  (318,028  (34,235  13,902    (224,227  (39,208  (72,664  (32,923  (7,435  (919,929
 

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 

Income for the year

  810,941    1,258,808    131,242    (59,663  875,930    101,710    236,927    1,748,333    (1,831,595  3,272,633  
 

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 

Controlling interest

  810,941    1,258,808    131,242    (60,158  875,930    101,710    236,927    1,750,068    (2,005,457  3,100,011  
 

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 

Non-controlling interest

             495                (1,735  173,862    172,622  
 

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 
  2012 (Restated, see note 48) 
  Banking                   
  Retail  Corporations  International  Other  Adjustments  Credit card  Securities  Life
insurance
  Others  Consolidation
adjustment
  Total 

Net interest income (loss)

 2,513,032    1,049,015    288,671    987,871    14,772    1,410,193    248,254    566,499    (107,570  8,981    6,979,718  

Net fees and commission income (loss)

  599,891    275,065    47,578    (62,880  (12,517  246,000    236,573    34,945    195,717    (17,227  1,543,145  

Other income (expense), net

  (2,414,333  (435,250  (125,543  (521,978  (91,565  (714,539  (416,948  (324,305  (348,814  46,307    (5,346,968
 

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 

Operating income (loss)

 698,590   888,830   210,706   403,013   (89,310 941,654   67,879   277,139   (260,667 38,061   3,175,895  

Equity method income (loss)

 —     —     —     —     21,897   —     2,221   —     1,517   1,903   27,538  

Income tax expense (benefit)

 146,395   179,849   42,033   91,207   (25,458 214,699   15,177   56,697   11,868   5,759   738,226  
 

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 

Net profit (loss) for the period

538,554   714,482   166,981   366,881   (101,138 741,772   63,912   213,731   (234,374 19,537   2,490,338  
 

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 

Controlling interest

538,554   714,482   166,981   366,881   (101,311 741,772   63,912   213,731   (232,105 (152,578 2,320,319  

Non-controlling interests

 —     —     —     —     173   —     —     —     (2,269 172,115   170,019  

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES

Notes to the Consolidated Financial Statements — (Continued)

December 31, 2010, 20112012, 2013 and 20122014

(In millions of won)

 

For purposes of facilitating comparability of segment results in 2011 compared to 2012, the comparative information for the year ended December 31, 2011 has been restated.

7.Operating segments (continued)

 

  2011 
  Banking  Credit
card
  Securities  Life
insurance
  Others  Consolidation
adjustment
  Total 
  Retail  Corporate  International  Other  Adjustments       

Net interest income(loss)

 2,671,278    1,013,951    259,548    1,049,467    60,820    1,359,734    230,747    523,663    (96,275  7,038    7,079,971  

Net fees and commission income(loss)

  623,694    279,177    45,580    (47,282  (2,442  319,845    319,115    27,533    219,555    (25,604  1,759,171  

Net other operating income (expense)

  (2,425,006  (459,041  (231,861  (120,497  (8,516  (606,446  (426,967  (232,594  (191,901  36,073    (4,666,756
 

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 

Operating income

  869,966    834,087    73,267    881,688    49,862    1,073,133    122,895    318,602    (68,621  17,507    4,172,386  
 

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 

Equity method income

                  28,995        8,170        15,748    4,877    57,790  

Income tax expense

  170,895    168,205    20,050    168,308    16,016    224,227    39,206    72,664    32,922    7,436    919,929  
 

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 

Income for the year

  682,065    667,521    51,385    664,527    75,830    875,930    101,710    236,927    1,748,333    (1,831,595  3,272,633  
 

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 

Controlling interest

  682,065    667,521    51,385    664,527    75,335    875,930    101,710    236,927    1,750,068    (2,005,457  3,100,011  
 

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 

Non-controlling interest

                 495                (1,735  173,862    172,622  
 

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 

  2013 (Restated, see note 48) 
  Banking                   
  Retail  Corporations  International  Other  Adjustments  Credit card  Securities  Life
insurance
  Others  Consolidation
adjustment
  Total 

Net interest income (loss)

 2,340,436    936,884    272,513    865,550    12,530    1,395,425    281,858    603,229    (108,287  4,746    6,604,884  

Net fees and commission income (loss)

  559,453    232,673    49,547    (83,616  1,459    166,129    212,276    32,270    221,626    (5,463  1,386,354  

Other income (expense), net

  (2,439,859  (181,966  (199,254  (553,078  (68,173  (728,559  (392,488  (528,164  (230,342  (37,356  (5,359,239
 

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 

Operating income (loss)

 460,030   987,591   122,806   228,856   (54,184 832,995   101,646   107,335   (117,003 (38,073 2,631,999  

Equity method income (loss)

 —     —     —     —     22,448   —     (19,401 —     7,029   (2,790 7,286  

Income tax expense (benefit)

 103,326   198,408   23,893   42,163   (7,368 192,728   21,895   21,188   29,973   (4,992 621,214  
 

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 

Net profit (loss) for the period

364,484   794,236   95,647   168,780   (29,487 658,074   75,366   75,460   (99,437 (47,784 2,055,339  
 

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 

Controlling interest

364,484   794,236   95,647   168,780   (29,646 658,074   75,366   75,460   (105,421 (198,403 1,898,577  

Non-controlling interests

 —     —     —     —     159   —     —     —     5,984   150,619   156,762  

  2012 
  Banking  Credit
card
  Securities  Life
insurance
  Others  Consolidation
adjustment
  Total 
  Retail  Corporate  International  Other  Adjustments       

Net interest income(loss)

 2,512,950    1,049,010    288,688    970,231    15,272    1,410,193    248,254    566,499    (95,866  8,980    6,974,211  

Net fees and commission income(loss)

  599,935    275,065    47,578    (63,027  7,909    246,000    236,573    34,945    204,340    (17,227  1,572,091  

Net other operating income (expense)

  (2,408,728  (436,825  (125,544  (514,664  (108,040  (703,995  (416,948  (330,020  (352,523  44,937    (5,352,350
 

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 

Operating income

  704,157    887,250    210,722    392,540    (84,859  952,198    67,879    271,424    (244,049  36,690    3,193,952  
 

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 

Equity method income

                  21,897        2,221        1,517    1,903    27,538  

Income tax expense

  141,012    181,507    53,739    90,902    (33,618  217,251    15,177    55,313    11,346    6,315    738,944  
 

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 

Income for the year

  549,519    711,244    155,291    354,811    (86,623  749,764    63,912    209,399    569,366    (782,615  2,494,068  
 

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 

Controlling interest

  549,519    711,244    155,291    354,811    (86,796  749,764    63,912    209,399    571,635    (956,047  2,322,732  
 

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 

Non-controlling interest

                 173                (2,269  173,432    171,336  
 

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES

Notes to the Consolidated Financial Statements — (Continued)

December 31, 2010, 20112012, 2013 and 20122014

(In millions of won)

 

7.Operating segments (continued)

(c) The following table provides information of assets for each operating segment as of

  2014 
  Banking                   
  Retail  Corporations  International  Other  Adjustments  Credit card  Securities  Life
insurance
  Others  Consolidation
adjustment
  Total 

Net interest income (loss)

 2,401,490    891,375    303,760    844,439    5,490    1,372,965    386,071    651,109    (70,296  3,397    6,789,800  

Net fees and commission income (loss)

  572,913    258,368    54,670    (58,233  (11,879  256,809    197,747    27,365    185,859    (14,461  1,469,158  

Other income (expense), net

  (2,406,966  261,178    (226,501  (1,060,649  (14,496  (836,871  (450,806  (560,331  (194,159  (114,547  (5,604,148
 

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 

Operating income (loss)

 567,437   1,410,921   131,929   (274,443 (20,885 792,903   133,012   118,143   (78,596 (125,611 2,654,810  

Equity method income (loss)

 —     —     —     —     11,808   —     10,943   5   6,266   1,558   30,580  

Income tax expense (benefit)

 116,698   288,840   32,398   (40,660 (13,187 186,886   39,035   31,395   24,407   2,153   667,965  
 

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 

Net profit (loss) for the period

454,402   1,130,845   98,002   (177,133 (36,606 635,151   118,235   80,672   (14,594 (89,363 2,199,611  
 

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 

Controlling interest

454,402   1,130,845   98,002   (177,133 (37,036 635,151   118,235   80,672   (22,325 (199,703 2,081,110  

Non-controlling interests

 —     —     —     —     430   —     —     —     7,731   110,340   118,501  

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES

Notes to the Consolidated Financial Statements

December 31, 20112012, 2013 and 2012.2014

(In millions of won)

 

  2011 
  Banking                   
  Retail  Corporate  International  Other  Adjustments  Credit
card
  Securities  Life
insurance
  Others  Consolidation
adjustment
  Total 

Trading assets

      7,479,525        332,897    (1,048,081  150,056    4,444,608    216,446    391,130    (12,315  11,954,266  

Loans

 100,089,361    57,229,149    8,058,557    2,098,758    (1,522,425  19,480,828    798,378    2,957,350    4,699,329    (1,316,714  192,572,571  

Available-for-sale financial assets

  523,931    23,609,648    726,981    2,874,481    (485,427  457,702    1,641,197    4,646,014    302,782    (191,562  34,105,747  

Held-to-maturity financial assets

      9,447,411    454,979    32                2,042,196    5,045    (54,999  11,894,664  
 

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 
 100,613,292    97,765,733    9,240,517    5,306,168    (3,055,933  20,088,586    6,884,183    9,862,006    5,398,286    (1,575,590  250,527,248  
 

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 
7.Operating segments (continued)

 

  2012 
  Banking  Credit
card
  Securities  Life
insurance
  Others  Consolidation
adjustment
  Total 
  Retail  Corporate  International  Other  Adjustments       

Trading assets

      5,606,443        329,266    (576,199  100,023    7,776,746    473,707    308,908        14,018,894  

Loans

 104,011,790    58,446,375    8,645,957    1,930,038    (1,591,205  20,156,564    1,217,660    3,581,004    4,663,577    (1,406,028  199,655,732  

Available-for-sale financial assets

  607,848    25,030,962    871,999    2,664,564    (250,778  486,540    1,455,369    5,339,775    290,395    (168,245  36,328,429  

Held-to-maturity financial assets

      8,789,842    434,486                    2,429,848    5,039        11,659,215  
 

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 
 104,619,638    97,873,622    9,952,442    4,923,868    (2,418,182  20,743,127    10,449,775    11,824,334    5,267,919    (1,574,273  261,662,270  
 

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 
(c)The following tables provide information of net interest income of each operating segment for the years ended December 31, 2013 and 2014.

(d)

  2013 (Restated, see note 48) 
  Banking                   
  Retail  Corporations  International  Other  Adjustments  Credit card  Securities  Life
insurance
  Others  Consolidation
adjustment
  Total 

Net interest income from:

           

External customers

 2,206,527    1,615,232    295,584    321,157    —      1,430,554    288,060    601,696    (153,926  —      6,604,884  

Internal transactions

  133,909    (678,348  (23,071  544,393    12,530    (35,129  (6,202  1,533    45,638    4,747    —    
 

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 
2,340,436   936,884   272,513   865,550   12,530   1,395,425   281,858   603,229   (108,288 4,747   6,604,884  
 

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 
  2014 
  Banking                   
  Retail  Corporations  International  Other  Adjustments  Credit card  Securities  Life
insurance
  Others  Consolidation
adjustment
  Total 

Net interest income from:

           

External customers

 2,539,504    1,352,390    307,124    254,322    —      1,408,923    393,529    648,313    (114,305  —      6,789,800  

Internal transactions

  (138,014  (461,015  (3,364  590,117    5,490    (35,958  (7,458  2,796    44,009    3,397    —    
 

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 
2,401,490   891,375   303,760   844,439   5,490   1,372,965   386,071   651,109   (70,296 3,397   6,789,800  
 

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES

Notes to the Consolidated Financial informationStatements

December 31, 2012, 2013 and 2014

(In millions of geographical areawon)

7.Operating segments (continued)

(d)Financial information of geographical area

The following table provides information of revenueincome from external consumers by geographical area for the years ended December 31, 2010, 20112012, 2013 and 2012.2014.

 

  Operating revenue  Operating expense  Operating income 
  2010  2011  2012  2010  2011  2012  2010  2011  2012 

Domestic

 30,775,175    29,287,746    28,452,926    27,261,614    25,259,688    25,447,373    3,513,561    4,028,058    3,005,553  

Overseas

  876,861    973,905    1,189,637    837,515    829,577    1,001,238    39,346    144,328    188,399  
 

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 
 31,652,036    30,261,651    29,642,563    28,099,129    26,089,265    26,448,611    3,552,907    4,172,386    3,193,952  
 

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES

Notes to the Consolidated Financial Statements — (Continued)

December 31, 2010, 2011 and 2012

(In millions of won)

   2012   2013   2014 

Domestic

  2,988,423     2,514,426     2,489,006  

Overseas

   187,472     117,573     165,804  
  

 

 

   

 

 

   

 

 

 
3,175,895   2,631,999   2,654,810  
  

 

 

   

 

 

   

 

 

 

The following table provides information of non-current assets by geographical area as of December 31, 20112013 and 2012.2014.

 

  2011   2012   2013   2014 

Domestic

  7,391,966     7,432,754    8,071,974     7,513,214  

Overseas

   80,477     51,678     58,963     54,413  
  

 

   

 

   

 

   

 

 
  7,472,443     7,484,432  8,130,937   7,567,627  
  

 

   

 

   

 

   

 

 

 

(*)

Non-current assets as of December 31, 2011 and 2012 includecomprise property and equipment, intangible assets, investment properties.

 

8.

Cash and due from banks

(a) Cash and due from banks as of December 31, 2011 and 2012 are as follows:

   2011  2012 

Cash and cash equivalents

  2,131,642    2,997,082  

Deposits in won:

   

Reserve deposits

   3,391,601    2,804,583  

Time deposits

   3,641,613    2,779,738  

Certificate of deposits

   19,760      

Other

   2,116,900    1,597,689  
  

 

 

  

 

 

 
   9,169,874    7,182,010  
  

 

 

  

 

 

 

Deposits in foreign currency:

   

Deposits

   1,433,884    1,561,565  

Time deposits

   1,669,938    1,232,353  

Other

   357,761    425,777  
  

 

 

  

 

 

 
   3,461,583    3,219,695  
  

 

 

  

 

 

 

Provisions

   (32,167  (4,456
  

 

 

  

 

 

 
  14,730,932    13,394,331  
  

 

 

  

 

 

 

(b) Restricted due from banks as of December 31, 2011 and 2012 are as follows:

   2011   2012 

Deposits in won

    

Reserve deposits

  3,391,601     2,804,583  

Other(*)

   1,298,609     996,503  
  

 

 

   

 

 

 
   4,690,210     3,801,086  
  

 

 

   

 

 

 

Deposits in foreign currency

   855,025     728,619  
  

 

 

   

 

 

 
  5,545,235     4,529,705  
  

 

 

   

 

 

 

 

(a)Cash and due from banks as of December 31, 2013 and 2014 are as follows:

   2013   2014 

Cash and cash equivalents

  2,644,109     2,522,791  

Deposits in won:

    

Reserve deposits

   3,230,045     5,755,317  

Time deposits

   2,396,369     2,644,390  

Certificate of deposits

   79,515     —    

Other

   2,833,687     4,019,905  
  

 

 

   

 

 

 
 8,539,616   12,419,612  
  

 

 

   

 

 

 

Deposits in foreign currency:

Deposits

 2,715,882   2,540,592  

Time deposits

 2,037,426   2,577,682  

Other

 547,135   547,836  
  

 

 

   

 

 

 
 5,300,443   5,666,110  
  

 

 

   

 

 

 

Allowance for credit losses

 (11,659 (23,675
  

 

 

   

 

 

 
16,472,509   20,584,838  
  

 

 

   

 

 

 

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES

Notes to the Consolidated Financial Statements

December 31, 2012, 2013 and 2014

(In millions of won)

8.Cash and due from banks (continued)

(b)Restricted due from banks as of December 31, 2013 and 2014 are as follows:

   2013   2014 

Deposits denominated in won:

    

Reserve deposits

  3,230,045     5,755,317  

Other (*)

   2,034,098     3,842,219  
  

 

 

   

 

 

 
 5,264,143   9,597,536  

Deposits denominated in foreign currency

 878,274   666,620  
  

 

 

   

 

 

 
6,142,417   10,264,156  
  

 

 

   

 

 

 

(*)

Pursuant to the Regulation on Financial Investment Business, the Group is required to deposit certain portions of customers’ deposits with the Korean Securities Finance Corporation (“KSFC”) or banks to ensure repayment of customer deposits and the deposits may not be pledged as collateral.

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES

Notes to the Consolidated Financial Statements — (Continued)

December 31, 2010, 2011 and 2012

(In millions of won)

 

9.

Trading assets

Trading assets as of December 31, 20112013 and 20122014 are as follows:

 

  2011   2012   2013   2014 

Debt securities:

        

Governments

  698,192     833,935    873,387     2,045,124  

Financial institutions

   2,993,836     4,404,444     6,034,954     8,302,174  

Corporations

   1,441,253     2,023,057     4,450,556     5,769,659  

Bills bought

   3,566,763     2,787,392  

CMA(*)

   911,728     1,018,520  

Commercial Papers

   2,828,339     3,790,597  

CMA (*)

   1,043,266     1,197,304  

Others

   13,014     179,262     33,110     171,540  
  

 

   

 

 
   9,624,786     11,246,610    

 

   

 

 
  

 

   

 

  15,263,612   21,276,398  

Equity securities:

    

Stocks

   135,139     284,952   521,406   1,011,012  

Beneficiary certificates

   1,822,901     1,672,624   1,836,729   1,812,208  

Others

   30,006     376,780   335,214   38,002  
  

 

   

 

   

 

   

 

 
   1,988,046     2,334,356   2,693,349   2,861,222  
  

 

   

 

 

Other

    

Gold deposits

   341,434     437,928   76,337   224,556  
  

 

   

 

   

 

   

 

 
  11,954,266     14,018,894  18,033,298   24,362,176  
  

 

   

 

   

 

   

 

 

 

(*)

CMA: Cash management account deposits

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES

Notes to the Consolidated Financial Statements

December 31, 2012, 2013 and 2014

(In millions of won)

 

10.

Financial asset designated at fair value through profit or loss

Financial assetassets designated at fair value through profit or loss as of December 31, 20112013 and 20122014 are as follows:

 

  2011   2012      2013   2014   

Reason for designation

Debt securities

  440,327     853,433    Evaluation and management on a fair value basis, accounting mismatch  1,187,310     1,419,343    Evaluation and management on a fair value basis, accounting mismatch

Equity securities

   1,052,490     1,259,465    Evaluation and management on a fair value basis, accounting mismatch

Equity securities (*)

   1,469,846     791,175    Evaluation and management on a fair value basis, accounting mismatch

Others

   308,029     472,213    Combined instrument   703,609     526,857    Combined instrument
  

 

   

 

     

 

   

 

   
  1,800,846     2,585,111    3,360,765   2,737,375  
  

 

   

 

     

 

   

 

   

(*)Restricted reserve for claims of customers’ deposits (trusts) as of December 31, 2013 and 2014 are ₩1,209,975 million and ₩706,899 million, respectively.

11.Derivatives

(a)The notional amounts of derivatives as of December 31, 2013 and 2014 are as follows:

   2013
(Restated
see note 48)
   2014 

Foreign currency related:

    

Over the counter:

    

Currency forwards

  28,090,919     31,812,684  

Currency swaps

   14,327,504     14,362,691  

Currency options

   314,069     774,869  
  

 

 

   

 

 

 
 42,732,492   46,950,244  

Exchange traded:

Currency futures

 56,979   397,954  
  

 

 

   

 

 

 
 42,789,471   47,348,198  
  

 

 

   

 

 

 

Interest rates related:

Over the counter:

Interest rate swaps

 85,987,990   76,964,495  

Interest rate options

 3,288,402   1,861,201  
  

 

 

   

 

 

 
 89,276,392   78,825,696  

Exchange traded:

Interest rate futures

 962,539   1,236,960  

Interest rate swaps (*)

 —     3,253,000  
  

 

 

   

 

 

 
 962,539   4,489,960  
  

 

 

   

 

 

 
 90,238,931   83,315,656  
  

 

 

   

 

 

 

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES

Notes to the Consolidated Financial Statements — (Continued)

December 31, 2010, 20112012, 2013 and 20122014

(In millions of won)

 

11.

Derivatives

 (continued)

(a) The notional amounts of derivatives as of December 31, 2011 and 2012 are as follows:

   2013
(Restated
see note 48)
   2014 

Credit related:

    

Over the counter:

    

Credit swaps

   229,742     385,333  

Equity related:

    

Over the counter:

    

Equity swaps and forwards

   3,042,964     4,168,373  

Equity options

   2,717,467     2,637,565  
  

 

 

   

 

 

 
 5,760,431   6,805,938  

Exchange traded:

Equity futures

 223,417   223,607  

Equity options

 899,385   205,018  
  

 

 

   

 

 

 
 1,122,802   428,625  
  

 

 

   

 

 

 
 6,883,233   7,234,563  
  

 

 

   

 

 

 

Commodity related:

Over the counter:

Commodity swaps and forwards

 1,183,862   1,170,283  

Commodity options

 107,644   40,502  
  

 

 

   

 

 

 
 1,291,506   1,210,785  

Exchange traded:

Commodity futures

 185,346   159,155  
  

 

 

   

 

 

 
 1,476,852   1,369,940  
  

 

 

   

 

 

 

Hedge:

Currency forwards

 151,768   685,348  

Currency swaps

 1,880,545   2,178,614  

Interest rate swaps

 8,691,250   8,306,680  
  

 

 

   

 

 

 
 10,723,563   11,170,642  
  

 

 

   

 

 

 
152,341,792   150,824,332  
  

 

 

   

 

 

 

 

   2011   2012 

Foreign currency related

    

Over the counter

    

Currency forwards

  41,915,985     32,456,980  

Currency swaps

   12,416,078     11,789,631  

Currency options

   1,707,857     387,852  
  

 

 

   

 

 

 
   56,039,920     44,634,463  
  

 

 

   

 

 

 

Exchange traded

    

Currency futures

   118,382     123,215  
  

 

 

   

 

 

 
   56,158,302     44,757,678  
  

 

 

   

 

 

 

Interest rates related

    

Over the counter

    

Interest rate swaps

   97,090,640     91,314,373  

Interest rate options

   8,803,485     5,776,662  
  

 

 

   

 

 

 
   105,894,125     97,091,035  
  

 

 

   

 

 

 

Exchange traded

    

Interest rate futures

   41,860     631,050  
  

 

 

   

 

 

 
   105,935,985     97,722,085  
  

 

 

   

 

 

 

Credit related

    

Over the counter

    

Credit swaps

   89,186     165,789  

Equity related

    

Over the counter

    

Equity swap and forwards

   2,087,186     3,091,829  

Equity options

   6,727,624     1,665,463  
  

 

 

   

 

 

 
   8,814,810     4,757,292  
  

 

 

   

 

 

 

Exchange traded

    

Equity futures

   6,323     161,051  

Equity options

   3,031,229     4,811,288  
  

 

 

   

 

 

 
   3,037,552     4,972,339  
  

 

 

   

 

 

 
   11,852,362     9,729,631  
  

 

 

   

 

 

 

Commodity related

    

Over the counter

    

Swaps and forwards

   38,045     467,334  

Equity options

   130,463     77,011  
  

 

 

   

 

 

 
   168,508     544,345  
  

 

 

   

 

 

 

Exchange traded

    

Equity options

   17,989     282,185  
  

 

 

   

 

 

 
   186,497     826,530  
  

 

 

   

 

 

 

Hedge

    

Currency forwards

   4,455     2,807  

Currency swaps

   1,918,435     1,848,578  

Interest rate swaps

   9,137,426     8,484,998  
  

 

 

   

 

 

 
   11,060,316     10,336,383  
  

 

 

   

 

 

 
  185,282,648     163,538,096  
  

 

 

   

 

 

 
(*)The notional amount of derivatives which is settled in the ‘Central Counter Party (CCP)’ system.

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES

Notes to the Consolidated Financial Statements — (Continued)

December 31, 2010, 20112012, 2013 and 20122014

(In millions of won)

 

(b) Fair values of derivative instruments as of December 31, 2011 and 2012 are as follows:

11.Derivatives (continued)

 

   2011   2012 
   Assets   Liabilities   Assets   Liabilities 

Foreign currency related

        

Over the counter

        

Currency forwards

  628,214     439,086     511,226     611,165  

Currency swaps

   450,092     526,878     361,588     257,034  

Currency options

   115,118     7,798     25,167     11  
  

 

 

   

 

 

   

 

 

   

 

 

 
   1,193,424     973,762     897,981     868,210  
  

 

 

   

 

 

   

 

 

   

 

 

 

Interest rates related

        

Over the counter

        

Interest rate swaps

   670,831     576,866     694,505     593,361  

Interest rate options

   32,998     36,611     23,921     33,297  

Interest rate forwards

             11       
  

 

 

   

 

 

   

 

 

   

 

 

 
   703,829     613,477     718,437     626,658  
  

 

 

   

 

 

   

 

 

   

 

 

 

Credit related

        

Over the counter

        

Credit swaps

        1,734     1,147     842  

Equity related

        

Over the counter

        

Equity swap and forwards

   11,581     222,017     182,282     46,436  

Equity options

   52,105     22,722     69,847     144,417  
  

 

 

   

 

 

   

 

 

   

 

 

 
   63,686     244,739     252,129     190,853  
  

 

 

   

 

 

   

 

 

   

 

 

 

Exchange traded

        

Equity forwards

             3       

Equity options

   5,109     6,948     20,740     18,995  
  

 

 

   

 

 

   

 

 

   

 

 

 
   5,109     6,948     20,743     18,995  
  

 

 

   

 

 

   

 

 

   

 

 

 
   68,795     251,687     272,872     209,848  
  

 

 

   

 

 

   

 

 

   

 

 

 

Commodity related

        

Over the counter

        

Swaps and forwards

   1,625     1,835     5,679     5,189  

Equity options

   3,850     1,152     1,052     371  
  

 

 

   

 

 

   

 

 

   

 

 

 
   5,475     2,987     6,731     5,560  
  

 

 

   

 

 

   

 

 

   

 

 

 

Exchange traded

        

Commodity futures

   363     428     4,560     2,291  
  

 

 

   

 

 

   

 

 

   

 

 

 
   5,838     3,415     11,291     7,851  
  

 

 

   

 

 

   

 

 

   

 

 

 

Hedge

        

Currency forwards

        358     447       

Currency swaps

   80,405     11,052     1,157     100,156  

Interest rate swaps

   267,294     116,712     261,520     90,479  
  

 

 

   

 

 

   

 

 

   

 

 

 
   347,699     128,122     263,124     190,635  
  

 

 

   

 

 

   

 

 

   

 

 

 
  2,319,585     1,972,197     2,164,852     1,904,044  
  

 

 

   

 

 

   

 

 

   

 

 

 
(b)Fair values of derivative instruments as of December 31, 2013 and 2014 are as follows:

   2013
(Restated, see note 48)
   2014 
   Assets   Liabilities   Assets   Liabilities 

Foreign currency related:

        

Over the counter:

        

Currency forwards

  421,167     494,163     440,089     509,555  

Currency swaps

   428,409     348,368     247,236     272,584  

Currency options

   9,123     1,504     4,440     5,048  
  

 

 

   

 

 

   

 

 

   

 

 

 
 858,699   844,035   691,765   787,187  

Exchange traded:

Currency futures

 —     —     175   —    
  

 

 

   

 

 

   

 

 

   

 

 

 
 858,699   844,035   691,940   787,187  
  

 

 

   

 

 

   

 

 

   

 

 

 

Interest rates related:

Over the counter:

Interest rate swaps

 486,583   443,022   564,432   509,140  

Interest rate options

 12,982   16,932   10,147   16,614  

Interest rate forwards

 214   —     —     —    
  

 

 

   

 

 

   

 

 

   

 

 

 
 499,779   459,954   574,579   525,754  

Exchange traded:

Interest rate futures

 —     —     213   45  
  

 

 

   

 

 

   

 

 

   

 

 

 
 499,779   459,954   574,792   525,799  
  

 

 

   

 

 

   

 

 

   

 

 

 

Credit related:

Over the counter:

Credit swaps

 1,480   5,324   1,641   15,484  

Equity related:

Over the counter:

Equity swap and forwards

 90,610   63,833   59,440   (17,352

Equity options

 86,113   214,202   64,626   145,608  
  

 

 

   

 

 

   

 

 

   

 

 

 
 176,723   278,035   124,066   128,256  

Exchange traded:

Equity futures

 85   4   201   258  

Equity options

 1,341   928   2,540   104  
  

 

 

   

 

 

   

 

 

   

 

 

 
 1,426   932   2,741   362  
  

 

 

   

 

 

   

 

 

   

 

 

 
 178,149   278,967   126,807   128,618  
  

 

 

   

 

 

   

 

 

   

 

 

 

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES

Notes to the Consolidated Financial Statements — (Continued)

December 31, 2010, 20112012, 2013 and 20122014

(In millions of won)

 

(c) Gain or loss on valuation of derivatives for the years ended December 31, 2010, 2011 and 2012 are as follows:

11.Derivatives (continued)

 

  2010  2011  2012 

Foreign currency related

   

Over the counter

   

Currency forwards

 (69,997  176,646    (160,903

Currency swaps

  77,427    (94,365  189,056  

Currency options

  (21,022  5,117    (9,160
 

 

 

  

 

 

  

 

 

 
  (13,592  87,398    18,993  
 

 

 

  

 

 

  

 

 

 

Exchange traded

   

Currency futures

  (4,487  116    63  
 

 

 

  

 

 

  

 

 

 
  (18,079  87,514    19,056  
 

 

 

  

 

 

  

 

 

 

Interest rates related

   

Over the counter

   

Interest rate swaps

  56,469    42,931    (17,681

Interest rate options

  (6,587  (3,501  985  
 

 

 

  

 

 

  

 

 

 
  49,882    39,430    (16,696
 

 

 

  

 

 

  

 

 

 

Exchange traded

   

Interest rate futures

  2,512    (617  (777
 

 

 

  

 

 

  

 

 

 
  52,394    38,813    (17,473
 

 

 

  

 

 

  

 

 

 

Credit related

   

Over the counter

   

Credit swaps

  (1,867  (411  1,547  

Equity related

   

Over the counter

   

Equity swap and forwards

  68,344    (200,928  352,700  

Equity options

  70,020    (75,330  21,552  
 

 

 

  

 

 

  

 

 

 
  138,364    (276,258  374,252  
 

 

 

  

 

 

  

 

 

 

Exchange traded

   

Equity futures

  (6,217  749    (1,446

Equity options

  (60,812  62,571    1,347  
 

 

 

  

 

 

  

 

 

 
  (67,029  63,320    (99
 

 

 

  

 

 

  

 

 

 
  71,335    (212,938  374,153  
 

 

 

  

 

 

  

 

 

 

Commodity related

   

Over the counter

   

Swaps and forwards

  (3,734  (430  1,286  

Commodity options

  333    (6,055  (1,393
 

 

 

  

 

 

  

 

 

 
  (3,401  (6,485  (107
 

 

 

  

 

 

  

 

 

 

Exchange traded

   

Commodity futures

  (246  104    2,404  
 

 

 

  

 

 

  

 

 

 
  (3,647  (6,381  2,297  
 

 

 

  

 

 

  

 

 

 

Hedge

   

Currency forwards

  (31,556  (358  1,252  

Currency swaps

  (8,082  30,065    (128,935

Interest rate swaps

  200,227    45,081    15,429  
 

 

 

  

 

 

  

 

 

 
  160,589    74,788    (112,254
 

 

 

  

 

 

  

 

 

 
 260,725    (18,615  267,326  
 

 

 

  

 

 

  

 

 

 
   2013
(Restated, see note 48)
   2014 
   Assets   Liabilities   Assets   Liabilities 

Commodity related:

        

Over the counter:

        

Commodity swaps and forwards

   7,609     81,893     12,663     134,400  

Commodity options

   1,852     7,268     1,814     3  
  

 

 

   

 

 

   

 

 

   

 

 

 
 9,461   89,161   14,477   134,403  

Exchange traded:

Commodity futures

 2,148   3,193   1,511   4,909  
  

 

 

   

 

 

   

 

 

   

 

 

 
 11,609   92,354   15,989   139,312  
  

 

 

   

 

 

   

 

 

   

 

 

 

Hedge:

Currency forwards

 2,112   141   1,127   19,712  

Currency swaps

 12,413   102,228   38,997   50,788  

Interest rate swaps

 153,227   236,392   117,015   50,655  
  

 

 

   

 

 

   

 

 

   

 

 

 
 167,752   338,761   157,139   121,155  
  

 

 

   

 

 

   

 

 

   

 

 

 
1,717,468   2,019,395   1,568,307   1,717,555  
  

 

 

   

 

 

   

 

 

   

 

 

 

(c)Gain or loss on valuation of derivatives for the years ended December 31, 2012, 2013 and 2014 are as follows:

   2012   2013
(Restated
see note 48)
   2014 

Foreign currency related

      

Over the counter

      

Currency forwards

  (160,903   (120,476   (71,396

Currency swaps

   189,056     (11,165   (74,327

Currency options

   (9,160   4,673     582  
  

 

 

   

 

 

   

 

 

 
 18,993   (126,968 (145,141

Exchange traded

Currency futures

 63   (27 (955
  

 

 

   

 

 

   

 

 

 
 19,056   (126,995 (146,096
  

 

 

   

 

 

   

 

 

 

Interest rates related

Over the counter

Interest rate swaps

 (17,681 (74,566 (35,782

Interest rate options

 985   3,328   (668
  

 

 

   

 

 

   

 

 

 
 (16,696 (71,238 (36,450

Exchange traded

Interest rate futures

 (777 (1,823 (853
 —     —     (7,180
  

 

 

   

 

 

   

 

 

 
 (777 (1,823 (8,033
  

 

 

   

 

 

   

 

 

 
 (17,473 (73,061 (44,483
  

 

 

   

 

 

   

 

 

 

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES

Notes to the Consolidated Financial Statements — (Continued)

December 31, 2010, 20112012, 2013 and 20122014

(In millions of won)

(d) Gain or loss on fair value hedges for the years ended December 31, 2010, 2011 and 2012 are as follows:

   2010  2011  2012 

Hedged item

  (213,797  (51,205  (18,970

Hedging instruments

   206,565    29,467    20,209  
  

 

 

  

 

 

  

 

 

 
  (7,232  (21,738  1,239  
  

 

 

  

 

 

  

 

 

 

(e) Hedge of net investment in foreign operations

Net investments in foreign operations for some of the hedge accounting is applied, the amount which is reflected of the gain or loss on the hedging instruments overseas operations translation for the years ended December 31, 2011 and 2012 are as follows:

   2011  2012 

Borrowings in foreign currency

  (4,790  56,314  

Debt securities issued in foreign currency

       25,782  
  

 

 

  

 

 

 
  (4,790  82,096  
  

 

 

  

 

 

 

 

12.11.

Loans

Derivatives (continued)

(a) Loans as of December 31, 2011 and 2012 are as follows:

   2012   2013
(Restated
see note 48)
   2014 

Credit related

      

Over the counter

      

Credit swaps

   1,547     (4,391   (11,216

Equity related

      

Over the counter

      

Equity swap and forwards

   352,700     (34,698   62,852  

Equity options

   23,012     (13,114   (1,925
  

 

 

   

 

 

   

 

 

 
 375,712   (47,812 60,927  
  

 

 

   

 

 

   

 

 

 

Exchange traded

Equity futures

 (1,446 (1,214 4,232  

Equity options

 1,347   (1,587 477  
  

 

 

   

 

 

   

 

 

 
 (99 (2,801 4,709  
  

 

 

   

 

 

   

 

 

 
 375,613   (50,613 65,636  
  

 

 

   

 

 

   

 

 

 

Commodity related

Over the counter

Commodity swaps and forwards

 1,286   (66,468 (112,485

Commodity options

 (1,393 2,704   (196
  

 

 

   

 

 

   

 

 

 
 (107 (63,764 (112,681

Exchange traded

Commodity futures

 2,404   (4,065 (5,527
  

 

 

   

 

 

   

 

 

 
 2,297   (67,829 (118,208
  

 

 

   

 

 

   

 

 

 

Hedge

Currency forwards

 1,252   1,665   (13,470

Currency swaps

 (128,935 (15,849 58,444  

Interest rate swaps

 15,429   (253,433 148,048  
  

 

 

   

 

 

   

 

 

 
 (112,254 (267,617 193,022  
  

 

 

   

 

 

   

 

 

 
268,786   (590,506 (61,345
  

 

 

   

 

 

   

 

 

 

 

   2011  2012 

Household loans

  69,450,520    74,052,971  

Corporate loans

   100,238,573    102,724,657  

Public and other

   4,929,661    3,106,885  

Loans to banks

   2,556,629    4,536,968  

Card receivables

   17,879,640    17,853,527  
  

 

 

  

 

 

 
   195,055,023    202,275,008  
  

 

 

  

 

 

 

Present value discount

   (44,263  (39,144

Deferred loan origination costs and fees

   138,933    212,477  
  

 

 

  

 

 

 
   195,149,693    202,448,341  

Allowance for impairment

   (2,577,122  (2,792,609
  

 

 

  

 

 

 
  192,572,571    199,655,732  
  

 

 

  

 

 

 
(d)Gain or loss on fair value hedges for the years ended December 31, 2012, 2013 and 2014 are as follows:

   2012   2013   2014 

Hedged item

  (18,970   279,618     (133,761

Hedging instruments

   20,209     (240,814   145,560  
  

 

 

   

 

 

   

 

 

 
1,239   38,804   11,799  
  

 

 

   

 

 

   

 

 

 

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES

Notes to the Consolidated Financial Statements — (Continued)

December 31, 2010, 20112012, 2013 and 20122014

(In millions of won)

 

11.Derivatives (continued)

(b) Changes

(e)Hedge of net investment in foreign operations

Hedge accounting is applied for a portion of net investments in the allowanceforeign operations. Foreign currency translation adjustments for impairmentforeign operation by each hedging instrument for the years ended December 31, 20112013 and 20122014 are as follows:

 

  2011 
  Loans  Other(*2)  Total 
  Household  Corporate  Credit Card  Other  Subtotal   

Beginning balance

 194,004    1,939,988    670,747    47,207    2,851,946    142,971    2,994,917  

Provision for (reversal of) allowance

  65,971    646,917    166,234    (15,062  864,060    31,946    896,006  

Write-offs

  (70,388  (847,076  (447,008      (1,364,472  (21,416  (1,385,888

Effect of discounting

  (248  (66,416  (1,462      (68,126      (68,126

Allowance related to loans transferred

  (11,115  (127,662  67        (138,710      (138,710

Recoveries

  42,968    76,907    283,163        403,038    904    403,942  

Others(*1)

      25,607    3,779        29,386    (2,398  26,988  
 

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 

Ending balance

 221,192    1,648,265    675,520    32,145    2,577,122    152,007    2,729,129  
 

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 
  2012 
  Loans  Other(*2)  Total 
  Household  Corporate  Credit Card  Other  Subtotal   

Beginning balance

 221,192    1,648,265    675,520    32,145    2,577,122    152,008    2,729,130  

Provision for (reversal of) allowance

  177,334    859,538    294,616    (6,908  1,324,580    (9,421  1,315,159  

Write-offs

  (116,395  (713,805  (490,108      (1,320,308  (21,484  (1,341,792

Effect of discounting

  (321  (66,155  (1,526      (68,002      (68,002

Allowance related to loans transferred

  (17,221  (86,350  6,125        (97,446      (97,446

Recoveries

  32,030    86,403    256,651        375,084    (8,986  366,098  

Others(*1)

      (1,206  2,785        1,579    (10,892  (9,313
 

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 

Ending balance

 296,619    1,726,690    744,063    25,237    2,792,609    101,225    2,893,834  
 

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 
   2013   2014 

Borrowings in foreign currency

  65,567     (2,066

Debt securities issued in foreign currency

   5,366     22,820  

Currency forwards

   98     (5,133
  

 

 

   

 

 

 
71,031   15,621  
  

 

 

   

 

 

 

12.Loans

(a)Loans as of December 31, 2013 and 2014 are as follows:

   2013   2014 

Household loans

  77,150,180     84,929,702  

Corporate loans

   104,544,194     113,989,749  

Public and other

   2,525,043     2,135,127  

Loans to banks

   6,102,748     4,683,996  

Card receivables

   17,664,882     18,140,810  
  

 

 

   

 

 

 
 207,987,047   223,879,384  

Discount

 (39,127 (37,458

Deferred loan origination costs and fees

 251,249   276,627  
  

 

 

   

 

 

 
 208,199,169   224,118,553  

Allowance for credit losses

 (2,476,451 (2,500,864
  

 

 

   

 

 

 
205,722,718   221,617,689  
  

 

 

   

 

 

 

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES

Notes to the Consolidated Financial Statements

December 31, 2012, 2013 and 2014

(In millions of won)

12.Loans (continued)

(b)Changes in the allowance for credit losses for the years ended December 31, 2013 and 2014 are as follows:

   2013 
   Loans  Other (*2)  Total 
   Household  Corporate  Credit
Card
  Other  Subtotal   

Beginning balance

  297,257    1,733,948    744,063    25,237    2,800,505    102,946    2,903,451  

Provision for (reversal of) allowance

   139,989    613,257    339,242    (10,122  1,082,366    42,561    1,124,927  

Write-offs

   (191,261  (656,801  (610,036  —      (1,458,098  (29,998  (1,488,096

Effect of discounting (*1)

   (406  (51,244  (1,234  —      (52,884  —      (52,884

Allowance related to loans transferred

   (53,864  (124,051  (45,987  —      (223,902  (4,398  (228,300

Recoveries

   27,751    150,954    216,888    —      395,593    2,470    398,063  

Others (*3)

   (3,148  (68,863  4,882    —      (67,129  (14,964  (82,093
  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 

Ending balance

216,318   1,597,200   647,818   15,115   2,476,451   98,617   2,575,068  
  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 
   2014 
   Loans  Other (*2)  Total 
   Household  Corporate  Credit
Card
  Other  Subtotal   

Beginning balance

  216,318    1,597,200    647,818    15,115    2,476,451    98,617    2,575,068  

Provision for (reversal of) allowance

   152,643    357,630    387,499    (3,050  894,722    49,706    944,428  

Write-offs

   (150,381  (459,018  (497,538  (206  (1,107,143  (33,742  (1,140,885

Effect of discounting (*1)

   (220  (41,700  (354  —      (42,274  —      (42,274

Allowance related to loans transferred

   (5,252  (30,291  (2,255  (4  (37,802  —      (37,802

Recoveries

   18,883    178,970    181,882    10,763    390,498    4,216    394,714  

Others (*3)

   (2,691  (75,692  4,796    —      (73,587  (444  (74,031
  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 

Ending balance

229,300   1,527,099   721,848   22,618   2,500,865   118,353   2,619,218  
  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 

 

(*1)

Interest income from impaired financial assets

(*2)Included allowance for due from banks and other assets
(*3)Other changes were due to debt restructuring, debt-equity swap, and foreign exchange rate, etc

etc.

 

(*2)

Included allowance(c)

Changes in deferred loan origination costs and fees for due from banksthe years ended December 31, 2013 and other assets

2014 are as follows:

   2013   2014 

Beginning balance

  212,477     251,249  

Loan originations

   150,137     179,784  

Amortization

   (111,365   (154,406
  

 

 

   

 

 

 

Ending balance

251,249   276,627  
  

 

 

   

 

 

 

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES

Notes to the Consolidated Financial Statements — (Continued)

December 31, 2010, 20112012, 2013 and 20122014

(In millions of won)

(c) Changes in deferred loan origination costs and fees for the years ended December 31, 2011 and 2012 are as follows:

   2011   2012 

Beginning balance

  2,728     138,933  

Loan originations

   85,200     122,985  

Amortization

   51,005     (49,441
  

 

 

   

 

 

 

Ending balance

  138,933     212,477  
  

 

 

   

 

 

 

 

13.

Available-for-sale financial assets and held-to-maturity financial assets

(a) Available-for-sale financial assets and held-to-maturity financial assets as of December 31, 2011 and 2012 are as follows:

   2011   2012 

Available-for-sale financial assets

    

Debt securities(*1)

    

Government bonds

  4,829,146     5,446,367  

Financial institutions bonds

   13,689,821     13,750,391  

Corporate bonds and others

   10,591,575     12,159,392  
  

 

 

   

 

 

 
   29,110,542     31,356,150  
  

 

 

   

 

 

 

Equity securities(*2)

    

Stock

   3,989,752     3,773,380  

Equity investments

   525,175     506,012  

Beneficiary certificates

   415,508     643,885  

Others

   64,770     49,002  
  

 

 

   

 

 

 
   4,995,205     4,972,279  
  

 

 

   

 

 

 
   34,105,747     36,328,429  
  

 

 

   

 

 

 

Held-to-maturity financial assets

    

Debt securities

    

Government bonds

   5,869,832     5,716,713  

Financial institutions bonds

   2,064,369     1,700,583  

Corporate bonds and others

   3,960,463     4,241,919  
  

 

 

   

 

 

 
   11,894,664     11,659,215  
  

 

 

   

 

 

 
  46,000,411     47,987,644  
  

 

 

   

 

 

 

 

(a)Available-for-sale financial assets and held-to-maturity financial assets as of December 31, 2013 and 2014 are as follows:

   2013
(Restated
see note 48)
   2014 

Available-for-sale financial assets:

    

Debt securities (*1):

    

Government bonds

  4,396,211     4,007,317  

Financial institution bonds

   12,842,491     11,922,184  

Corporate bonds and others

   11,469,972     10,926,161  
  

 

 

   

 

 

 
 28,708,674   26,855,662  

Equity securities (*2):

Stocks

 3,193,031   2,416,482  

Equity investments

 517,846   614,566  

Beneficiary certificates

 1,047,228   1,427,387  

Others

 129,788   103,917  
  

 

 

   

 

 

 
 4,887,893   4,562,352  
  

 

 

   

 

 

 
 33,596,567   31,418,014  
  

 

 

   

 

 

 

Held-to-maturity financial assets:

Debt securities:

Government bonds

 5,720,223   7,794,704  

Financial institutions bonds

 1,406,063   1,573,869  

Corporate bonds

 3,905,021   4,004,811  
  

 

 

   

 

 

 
 11,031,307   13,373,384  
  

 

 

   

 

 

 
44,627,874   44,791,398  
  

 

 

   

 

 

 

(*1)

Debt securities are measured at fair value by applying the lesser of two quoted bond prices provided by two bond pricing agencies as of the latest trading date from the end of reporting year.

period.

(*2)

Equity securities with no quoted market prices in active markets and for which the fair value cannot be measured reliably are recorded at cost were ₩203,911₩93,417 million and ₩140,941₩113,717 million as of December 31, 20112013 and 2012,2014, respectively.

(b)Gain or loss on sale of available-for-sale financial assets for the years ended December 31, 2012, 2013 and 2014 were as follows:

   2012   2013   2014 

Gain on disposal of available-for-sale financial assets

  566,157     773,032     721,736  

Loss on disposal of available-for-sale financial assets

   (30,579   (72,423   (40,805
  

 

 

   

 

 

   

 

 

 
535,578   700,609   680,931  
  

 

 

   

 

 

   

 

 

 

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES

Notes to the Consolidated Financial Statements — (Continued)

December 31, 2010, 20112012, 2013 and 20122014

(In millions of won)

(b) Gain or loss on sale of available-for-sale financial assets for the years ended December 31, 2011 and 2012 are as follows:

   2011  2012 

Gain on sale of available-for-sale financial assets

  866,138    567,160  

Loss on sale of available-for-sale financial assets

   (19,793  (30,579
  

 

 

  

 

 

 
  846,345    536,581  
  

 

 

  

 

 

 

 

14.

Property and equipment, net

(a) Property and equipment as of December 31, 2011 and 2012 are as follows:

   2011 
   Acquisition cost   Accumulated
depreciation
  Book value 

Land

  1,751,634         1,751,634  

Buildings

   924,103     (62,094  862,009  

Other

   1,969,988     (1,589,771  380,217  
  

 

 

   

 

 

  

 

 

 
  4,645,725     (1,651,865  2,993,860  
  

 

 

   

 

 

  

 

 

 

   2012 
   Acquisition cost   Accumulated
depreciation
  Book value 

Land

  1,732,072         1,732,072  

Buildings

   948,426     (93,073  855,353  

Other

   2,061,152     (1,601,891  459,261  
  

 

 

   

 

 

  

 

 

 
  4,741,650     (1,694,964  3,046,686  
  

 

 

   

 

 

  

 

 

 

 

(*)

Land(a)

Property and buildings were revalued on January 1, 2010 by an independent valuation service provider. Valuation was based on the recent arm’s length market transactions between knowledgeableequipment as of December 31, 2013 and willing parties.

2014 are as follows:

(b) Changes in property and equipment for the years ended December 31, 2011 and 2012 are as follows:

   2011 
   Land  Buildings  Other  Total 

Beginning balance

  1,781,408    851,393    343,606    2,976,407  

Acquisitions(*)

   10,943    61,469    243,245    315,657  

Disposals(*)

   (27,774  (12,194  (28,454  (68,422

Depreciation

       (30,964  (180,807  (211,771

Amounts transferred from (to) investment property

   (14,321  (7,094      (21,415

Amounts transferred to assets held for sale

   1,327    (1,064      263  

Acquisitions from business combinations

   51    463    837    1,351  

Effects of foreign currency movements

           1,790    1,790  
  

 

 

  

 

 

  

 

 

  

 

 

 

Ending balance

  1,751,634    862,009    380,217    2,993,860  
  

 

 

  

 

 

  

 

 

  

 

 

 
   2013 
   Acquisition
cost
   Accumulated
depreciation
   Accumulated
impairment
losses
   Carrying
amount
 

Land

  1,798,444     —       —       1,798,444  

Buildings

   1,106,021     (130,467   —       975,554  

Other

   2,049,971     (1,609,581   (85   440,305  
  

 

 

   

 

 

   

 

 

   

 

 

 
4,954,436   (1,740,048 (85 3,214,303  
  

 

 

   

 

 

   

 

 

   

 

 

 
   2014 
   Acquisition
cost
   Accumulated
depreciation
   Accumulated
impairment
losses
   Carrying
amount
 

Land

  1,789,410     —       —       1,789,410  

Buildings

   1,115,070     (162,346   —       952,724  

Other

   2,012,103     (1,606,982   —       405,121  
  

 

 

   

 

 

   

 

 

   

 

 

 
4,916,583   (1,769,328 —     3,147,255  
  

 

 

   

 

 

   

 

 

   

 

 

 

 

(*)(b)Changes in property and equipment for the years ended December 31, 2013 and 2014 are as follows:

   2013 
   Land   Buildings   Other   Total 

Beginning balance

  1,742,337     866,431     499,689     3,108,457  

Acquisitions (*1)

   10,283     165,824     255,603     431,710  

Disposals

   (5,863   (5,259   (154,585   (165,707

Depreciation

   —       (34,338   (168,830   (203,168

Impairment

   —       —       (85   (85

Amounts transferred from (to) investment property

   56,210     (12,442   —       43,768  

Amounts transferred to assets held for sale (*2)

   (3,752   (2,526   —       (6,278

Effects of foreign currency movements

   (771   (2,136   8,513     5,606  
  

 

 

   

 

 

   

 

 

   

 

 

 

Ending balance

1,798,444   975,554   440,305   3,214,303  
  

 

 

   

 

 

   

 

 

   

 

 

 

(*1) 13,546134,790 million of buildings increased by transfers from construction-in-progressconstruction-in-progress.
(*2)Comprise land and ₩33,405 million of included in others.

buildings, etc.

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES

Notes to the Consolidated Financial Statements — (Continued)

December 31, 2010, 20112012, 2013 and 20122014

(In millions of won)

   2012 
   Land  Buildings  Other  Total 

Beginning balance

  1,751,634    862,009    380,217    2,993,860  

Acquisitions(*1)(*2)

   1,699    41,386    266,848    309,933  

Disposals(*1)

   (180  (7,191  (14,674  (22,045

Depreciation

       (31,982  (169,789  (201,771

Amounts transferred from (to) investment property

   (4,659  (2,042      (6,701

Amounts transferred to assets held for sale(*3)

   (16,243  (5,264      (21,507

Effects of foreign currency movements

   (179  (1,563  (3,341  (5,083
  

 

 

  

 

 

  

 

 

  

 

 

 

Ending balance

  1,732,072    855,353    459,261    3,046,686  
  

 

 

  

 

 

  

 

 

  

 

 

 

 

14.Property and equipment, net (continued)

   2014 
   Land  Buildings  Other  Total 

Beginning balance

  1,798,444    975,554    440,305    3,214,303  

Acquisitions (*1)

   590    28,061    156,625    185,276  

Disposals

   (101  (2,656  (24,260  (27,017

Depreciation

   —      (35,060  (165,751  (200,811

Amounts transferred from (to) investment property

   (12,432  (14,319  —      (26,751

Amounts transferred from assets held for sale (*2)

   2,891    305    —      3,196  

Others

   —      —      378    378  

Effects of foreign currency movements

   18    839    (2,176  (1,319
  

 

 

  

 

 

  

 

 

  

 

 

 

Ending balance

1,789,410   952,724   405,121   3,147,255  
  

 

 

  

 

 

  

 

 

  

 

 

 

(*1)

13,6514,054 million of buildings increased by transfers from construction-in-progressconstruction-in-progress.

(*2)Comprise land and ₩60,070 million of included in others.

buildings, etc.

 

(*2)

₩ 3,384 million(c)

Insured assets as of an Includes asset retirement obligation on a rented facility.

December 31, 2014 are as follows:

(*3)

Comprised of land and buildings, etc.

(c) Insured assets as of December 31, 2012 are as follows:

 

Type of insurance

  

Assets insured

  Amount
covered
   

Insurance company

Comprehensive insurance for financial institution

  

Cash and cash
equivalent

  

22,500

22,944
  

Samsung Fire & Marine Insurance Co.,Ltd Ltd. and 7 other entities

Package insurance

  Land and
buildings
   1,213,7551,331,422    

Samsung Fire & Marine Insurance Co.,Ltd Ltd. and 5 other entities

Fire insurance

  Equipment   15,60920,744    

American Home Assurance Company Korea and 1 other entity

Theft insurance

Cash and securities55,000

LIGHyundai Marine & Fire Insurance Co.,Ltd Ltd. and 72 other entities

Directors’ and Officers’ Liabilityofficers’ liability and Company Reimbursement Insurancecompany reimbursement insurance

  

   
100,986

150,911
  

Samsung Fire & Marine Insurance Co.,Ltd

Ltd.

Other

  Cash and cash equivalent, securities—     2,67067,509    MERITZ Fire & MarineSeoul Guarantee Insurance Co.,Ltd and 3 other entities Ltd.
    

 

 

   
1,593,530  1,410,520
    

 

 

   

 

(*)

In addition, the Group maintains vehicle insurance, medical insurance, fire insurance for its assets, and employee compensation insurance covering loss and liability arising from accidents.

(d) There is no significant difference between the carrying amount of property and equipment and their fair value.

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES

Notes to the Consolidated Financial Statements — (Continued)

December 31, 2010, 20112012, 2013 and 20122014

(In millions of won)

 

15.

Intangible assets, net

(a) Intangible assets as of December 31, 2011 and 2012 are as follows:

(a)Intangible assets as of December 31, 2013 and 2014 are as follows:

 

   2011   2012 

Goodwill

  3,854,524     3,827,954  

Software

   75,164     70,896  

Development cost

   99,529     115,438  

Other

   174,243     176,488  
  

 

 

   

 

 

 
  4,203,460     4,190,776  
  

 

 

   

 

 

 

(b) Changes in intangible assets for the years ended December 31, 2011 and 2012 are as follows:

   2013   2014 

Goodwill

  3,835,141     3,824,646  

Software

   74,622     70,708  

Development cost

   87,168     61,665  

Other

   229,447     195,824  
  

 

 

   

 

 

 
4,226,378   4,152,843  
  

 

 

   

 

 

 

 

   2011 
   Goodwill  Development
cost
  Software  Other  Total 

Beginning balance

  3,810,684    77,331    68,862    116,024    4,072,901  

Acquisitions

       53,270    31,623    83,239    168,132  

Business combination

   75,383            17,685    93,068  

Disposals

       (3,420      (11,708  (15,128

Impairment(*1)

   (31,543          (8,131  (39,674

Amortization(*2)

       (27,652  (25,321  (22,990  (75,963

Effects of foreign currency movements

               124    124  
  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 

Ending balance

  3,854,524    99,529    75,164    174,243    4,203,460  
  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 
(b)Changes in intangible assets for the years ended December 31, 2013 and 2014 are as follows:

 

  2012   2013 
  Goodwill Development
cost
 Software Other Total   Goodwill Software Development
cost
 Other Total 

Beginning balance

  3,854,524    99,529    75,164    174,243    4,203,460    3,830,363   72,362   115,506   177,265   4,195,496  

Acquisitions

   27,554    50,339    28,795    44,602    151,290     —     34,114   12,754   107,537   154,405  

Business combination

   11,989    —      —      —     11,989  

Disposals

           (805  (6,824  (7,629   (7,211 (635 (61 (8,122 (16,029

Impairment(*1)

   (54,124      (185  (4,208  (58,517

Amortization(*2)

       (34,430  (31,483  (31,152  (97,065

Impairment (*1)

   —      —      —     (2,576 (2,576

Amortization (*2)

   —     (30,913 (41,031 (44,618 (116,562

Effects of foreign currency movements

           (590  (173  (763   —     (306  —     (39 (345
  

 

  

 

  

 

  

 

  

 

   

 

  

 

  

 

  

 

  

 

 

Ending balance

  3,827,954    115,438    70,896    176,488    4,190,776  3,835,141   74,622   87,168   229,447   4,226,378  
  

 

  

 

  

 

  

 

  

 

   

 

  

 

  

 

  

 

  

 

 

   2014 
   Goodwill  Software  Development
cost
  Other  Total 

Beginning balance

  3,835,141    74,622    87,168    229,447    4,226,378  

Acquisitions

   —      23,099    9,404    29,717    62,220  

Disposals

   —      —      —      (10,960  (10,960

Impairment (*1)

   (10,493  —      —      (1,965  (12,458

Amortization (*2)

   —      (27,480  (34,784  (49,891  (112,155

Effects of foreign currency movements

   (2  467    29    (531  (37

Others

   —      —      (152  7    (145
  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 

Ending balance

3,824,646   70,708   61,665   195,824   4,152,843  
  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 

 

(*1)

The Group recognized impairment losses from golf and condo memberships with indefinite useful lifelives by comparing its recoverable amountamounts with its carrying amount.

amounts.

(*2)

The Group recognized amortization of intangible asset in general and administrative expenses.

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES

Notes to the Consolidated Financial Statements — (Continued)

December 31, 2010, 20112012, 2013 and 20122014

(In millions of won)

 

15.Intangible assets, net (continued)

(c)Goodwill

(c) Goodwill

i) Goodwill allocated in the Group’s CGU(*)s as of December 31, 20112013 and 2012 are as follows:2014

 

  2011   2012   2013   2014 

Banking

    

Banking:

    

Retail

  652,344     652,344    652,344     652,344  

Corporate and investment

   107,856     107,856     107,856     107,856  

International

   43,840       

Other

   82,060     82,060     64,326     64,326  

Credit card

   2,685,389     2,685,389     2,685,389     2,685,389  

Life insurance

   275,370     275,370     275,370     275,370  

Others

   7,665     24,935     49,856     39,361  
  

 

   

 

   

 

   

 

 
  3,854,524     3,827,954  3,835,141   3,824,646  
  

 

   

 

   

 

   

 

 

(*)CGU : cash-generating unit

ii) The changesChanges in goodwill for the years ended December 31, 20112013 and 2012 are as follows:2014

 

  2011 2012   2013   2014 

Beginning balance

  3,810,684    3,854,524    3,830,363     3,835,141  

Acquisition of subsidiaries

   75,383    27,554  

Impairment(*1),(*2)

   (31,543  (54,124

Acquisitions through business combinations

   11,989     —    

Disposal

   (7,211   —    

Impairment loss (*)

   —       (10,493

Other

   —       (2
  

 

  

 

   

 

   

 

 

Ending balance

  3,854,524    3,827,954  3,835,141   3,824,646  
  

 

  

 

   

 

   

 

 

 

(*1)

(*)

The impairment losses were wholly recognized in treasury and ‘international CGU of Shinhan Bank’ forloss during the year ended December 31, 2011.

(*2)

The impairment losses2014 was recognized in ‘Others CGU’ of ₩43,480 million and ‘international CGU of Shinhan Bank’ of ₩10,284 million for the year ended December 31, 2012, respectively.

.

iii) Goodwill impairment test

The recoverable amounts of all CGUs to which goodwill has been allocated waseach CGU were evaluated based on their respective value in use anduse.

Explanation on evaluation method

The income approach was determined by discountingapplied when evaluating the estimated future cash flows to be generated from the continuing use of the respective CGUs.

The recoverable amounts based on value in use, considering the characteristics of CGUs have been determined usingeach financial institution.

Projection period

When evaluating the value in use, 5.5 year of cash flow estimates which cover a 5.25 year period (October 1, 2012– July 31, 2014 through December 31, 2017) from2019 – was used in projection and the date of valuation, which is September 30, 2012, with a valuation ofvalue thereafter was reflected as terminal value applied thereafter.value. In case of Shinhan Life Insurance, only the 30 years of future cash flows arewere applied since the present value of the future cash flows thereafter is not significant.

Discount rates and terminal growth rates

The required rates of return expected by shareholders were applied to the discount rates applied have been determined based onby calculating the cost of equity which is comprised ofcomprises a risk-free interest rate, a market risk premium and systemic risk (beta factor).

Expected terminal growth rate of cash flow estimation is on the basis of inflation rates.

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES

Notes to the Consolidated Financial Statements — (Continued)

December 31, 2010, 20112012, 2013 and 20122014

(In millions of won)

15.Intangible assets, net (continued)

 

Discount rates and terminal growth rates applied to each CGU are as follows:

 

  Discount rates   Terminal
growth rate
   Discount rates  Terminal growth rate

Banking

    

Banking:

    

Retail

   12.8%     2.9%    11.23%  2.80%

Corporate and investment

   11.2%     2.9%    11.23%, 10.81%  2.80%, 3.20%

International

   9.8%, 15.5%     0.3%,6.8%  

Other

   11.2%, 12.6%     2.9%    11.23%  2.80%

Credit card

   12.1%     2.9%    10.28%  2.80%

Life insurance

   10.5%         10.00%  —  

Other

   11.2%,15.66%     2.9%, 0%    11.23%, 12.07%  2.80%

iv) Key assumptions

Key assumptions used in the discounted cash flow calculations of CGUs (other than Shinhan Life Insurance) are as follows:

 

  2012 2013 2014 2015 2016 and
thereafter
   2014 2015 2016 2017 2018 and
thereafter
 

CPI growth

   2.10  1.90  2.80  3.30  3.20   1.6 2.1 2.8 2.9 3.1

Real retail sales growth

   1.50  2.70  3.00  3.70  3.60   1.1 2.8 3.8 3.5 3.7

Real GDP growth

   2.30  1.90  3.30  3.90  3.60   3.7 3.7 3.7 3.5 3.5

Key assumptions used in the discounted cash flow calculations of Shinhan Life Insurance are as follows:

 

   Key
assumptions
 

ReturnRate of return on investment

   4.854.22

Risk-based solvency margincapital ratio

   311.9250.93

v) Total recoverable amount and booktotal carrying value of CGUs to which goodwill has been allocated are as follows:

 

   Amount 

Total recoverable amount

  33,566,91532,028,350  

Total bookcarrying value

   30,919,49429,321,287  
  

 

 

 
2,637,4212,707,063  
  

 

 

 

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES

Notes to the Consolidated Financial Statements — (Continued)

December 31, 2010, 20112012, 2013 and 20122014

(In millions of won)

 

16.

Investments in associates

(a) Investments in associates as of December 31, 2011 and 2012 are as follows:

(a)Investments in associates as of December 31, 2013 and 2014 are as follows:

 

Investees

  Country  Reporting
date
  Ownership (%) (*1) 
           2011           2012     

Cardif Life Insurance(*4)

  Korea  September 30   14.99     14.99  

Aju Capital Co., Ltd.(*2,3)

       12.85     12.85  

Macquarie Shinhan Infrastructure
Management(*1,3)

       50.00       

Pohang TechnoPark 2PFV(*3)

  Korea  December 31   14.90     14.90  

Daewontos Co., Ltd.(*8)

            36.33  

Shinhan KT Mobile Card(*7)

       50.00       

Shinhan Corporate Restructuring Fund 5th

       45.00     45.00  

DCC Corporate Restructuring Fund 1st

       24.14     24.14  

KTB Corporate Restructuring Fund 18th

       47.17       

PT Clemont Finance Indonesia(*2)

  Indonesia  September 30   30.00     30.00  

Haejin Shipping Co. Ltd.

  Hongkong  December 31   24.00     24.00  

APC Fund

       25.20     25.20  

TSYoon 2nd Corporate Restructuring Fund

  Korea     23.26       

SHC-IMM New Growth Fund(*6)

       64.52     64.52  

Now IB Fund 6th

       25.00       

QCP New Technology Fund 20 th

       47.17     47.17  

UAMCO., Ltd.(*3)

       17.50     17.50  

Miraeasset 3rd Investment Fund

       50.00     50.00  

Now IB Fund 8th

       38.46       

Aju-Shinhan 1st Investment Fund(*6)

       60.00     60.00  

Aju-Shinhan 2nd Investment Fund

       33.33     33.33  

Aju 3rd Investment Fund(*6)

       60.00     60.00  

Stonebridge New growth Investment Fund

       23.33       

Medici 2nd Investment Fund(*6)

       54.67     54.67  

STI New growth engine Investment Fund

            50.00  

AJU-SHC WIN-WIN Company Fund 3(*6)

            70.16  

Shinhan K2 Secondary Fund(*5)

            10.75  

Aju 4th Investment Fund(*7)

            30.00  

KDB Daewoo Securities Platinum PEF

            20.00  

Shinhan-stonebridge Petro PEF(*5)

            1.82  

Investees

 

Country

 

Reporting

date

 Ownership (%) 
   2013  2014 

Cardif Life Insurance (*1,3)

 Korea September 30  14.99    14.99  

Aju Capital Co., Ltd. (*1,2)

    12.85    12.85  

Pohang TechnoPark 2PFV (*2)

  December 31  14.90    14.90  

Daewontos Co., Ltd. (*1,6)

  September 30  36.33    36.33  

Shinhan Corporate Restructuring Fund 5th (*5)

  December 31  52.58    —    

PT Clemont Finance Indonesia (*1)

 Indonesia September 30  30.00    —    

Haejin Shipping Co., Ltd.

 Hong Kong December 31  24.00    24.00  

APC Fund

 Cayman Islands   25.18    25.18  

SHC-IMM New Growth Fund (*5)

 Korea   64.52    64.52  

QCP New Technology Fund 20th

    47.17    47.17  

UAMCO., Ltd. (*2)

    17.50    17.50  

Miraeasset 3rd Investment Fund

    50.00    50.00  

Medici 2nd Investment Fund (*5)

    54.67    —    

STI New Growth Engine Investment Fund

    50.00    50.00  

AJU-SHC WIN-WIN Company Fund 3 (*5)

    70.16    —    

Shinhan K2 Secondary Fund (*4)

    10.75    10.75  

Aju 4th Investment Fund

    30.00    —    

KDB Daewoo Securities Platinum PEF

    20.00    —    

Shinhan-stonebridge Petro PEF (*4)

    1.82    1.82  

FAMILY FOOD CO., LTD. (*1)

  September 30  24.63    —    

TS2013-6 M&A Investment Fund

  December 31  25.00    25.00  

Inhee Co., Ltd. (*1,2,6)

  September 30  15.36    15.36  

Truston Falcon Asia US Feeder Fund

 Cayman Islands December 31  31.58    —    

Innopolis-CJ Bio Healthcare Fund

 Korea   25.00    25.00  

KDB Daewoo Ruby PEF

    —      20.00  

Dream High Fund III (*5)

    —      54.55  

Korea Investment Gong-pyeong Office Real Estate Investment Trust 2nd

    —      50.00  

DAEGY Electrical Construction.,

LTD (*1,2)

  September 30  —      27.48  

Kukdong Engineering & Construction CO. (*1,2,6)

    —      14.30  

Arkone Asia Access Offshore Feeder Fund Limited

 Cayman Islands December 31  —      23.64  

BNP Paribas Cardif General Insurance (*1,2)

 Korea September 30  —      10.00  

SHC-EN Fund

  December 31  —      43.48  

SP New Technology Business investment Fund I

    —      23.25  

Albatross Growth Fund

    —      36.36  

 

(*1)

Considered common share ratio except preferred sharesFinancial statements as of September 31, 2014 were used for the equity method since the Group could not obtain the financial statements as of December 31, 2014. Significant trades and events that occurred within the period were properly reflected.

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES

Notes to the Consolidated Financial Statements

December 31, 2012, 2013 and 2014

(In millions of won)

16.Investments in associates (continued)

 

(*2)

Financial statements as of September 30, 2012 were used forThe Group applied the equity method.

(*3)

The Group used the equity method of accounting as the Group has a significant influence on electing the investees’ board members who can participate in electingdecision making on the boardfinancial and operating policies of directors.

the investee.

(*3)The Group can have a significant influence on the investees through important business transactions.
(*4)

The Group has significant influence due to material transaction with investee.

(*5)

As a managing partner, the Group hascan have a significant management controlinfluence over the investee.

investees.

(*6)5)

As a limited partner, the Group isdoes not ablehave ability to participate in policy-making processes to obtain economic benefit from the investee.

investees that would allow the Group to control the entity.

(*7)6)

The investee was liquidated for the current period.

(*8)

The Group reclassifiesacquired the shares by debt-equity swap during the investees’ work-out process. The Group reclassified available-for-sale financial assets that were acquired by debt-equity swap to investments in associates because vergleichas the reorganization procedures were completed and now the Group can exercise its voting rights were restored.

to the investees.

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES

Notes to the Consolidated Financial Statements — (Continued)

December 31, 2010, 20112012, 2013 and 20122014

(In millions of won)

 

(b) Changes in investments in associates for the years ended December 31, 2011 and 2012 are as follows:

16.Investments in associates (continued)

 

  2011 

Investees

 Beginning
balance
  Investment
and
dividend
  Equity
method
income
(loss)
  Change in
other
comprehensive
income
  Impairment
loss
  Ending
balance
 

Cardif Life Insurance

 13,826    9,750    3,157    (1,705      25,028  

Aju Capital Co., Ltd. (*1)

  34,904    (692  4,577    (494  (4,351  33,944  

Macquarie Shinhan Infrastructure Management

  4,282    (4,714  4,433    575        4,576  

Shinhan Vina Bank

  57,833    (61,696  928    2,935          

Pohang TechnoPark 2PFV

      4,470    (751  (22      3,697  

Shinhan Corporate Restructuring Fund 5th

  1,212        (833  290        669  

Shinhan Corporate Restructuring Fund 8th

  25,407    (30,027  4,620              

DCC Corporate Restructuring Fund 1st

  2,023    (1,207  29            845  

KTB Corporate Restructuring Fund 18th

  10                    10  

PT Clemont Finance Indonesia

  6,286        794    266        7,346  

Haejin Shipping Co. Ltd.

  996        167    1        1,164  

APC Fund

  19,998    7,233    9,585    1,584        38,400  

Westend Corporate Restructuring Fund

  8,210    (9,466  1,256              

TSYoon 2nd Corporate Restructuring Fund

  4,153    (1,767  257    (171      2,472  

SHC-IMM New Growth Fund

  2,731    4,300    (215          6,816  

SHC-AJU 1st Investment Fund

  2,626    (4,862  2,236              

Now IB Fund 6th

  2,669    (1,175  (20          1,474  

QCP New Technology Fund 20th

  1,164        (1,043          121  

UAMCO., Ltd.

  86,480        17,785    (25      104,240  

Miraeasset 3rd Investment Fund

  4,512    (1,500  1,676            4,688  

Now IB Fund 8th

  1,036        360    (62      1,334  

SHC-AJU 2nd Investment Fund

  1,984    (2,116  132              

Aju-Shinhan 1st Investment Fund

  3,162    (59  267            3,370  

Aju-Shinhan 2nd Investment Fund

      1,930    106            2,036  

Aju 3rd Investment Fund

      3,000    (211          2,789  

Stonebridge New Growth Investment Fund

  701        (137          564  

Aju M&A1st Investment Fund

  3,994    (4,256  262              

Petra Private Equity Fund

  9,613    (18,001  8,388              

Medici 2nd Investment Fund

      3,280    (15          3,265  
 

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 
 299,812    (107,575  57,790    3,172    (4,351  248,848  
 

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 
(b)Changes in investments in associates for the years ended December 31, 2013 and 2014 were as follows:

   2013 

Investees

  Beginning
balance
   Investment
and
dividend
  Equity
method
income
(loss)
  Change in
other
comprehensive
income
  Impairment
loss
  Ending
balance
 

Cardif Life Insurance

  42,647     8,923    3,964    (4,284  —      51,250  

Aju Capital Co., Ltd. (*)

   29,653     (1,849  568    (149  —      28,223  

Pohang TechnoPark 2PFV

   2,895     —      (48  —      —      2,847  

Daewontos Co., Ltd.

   122     —      (122  —      —      —    

Shinhan Corporate Restructuring Fund 5th

   675     —      (675  239    (239  —    

DCC Corporate Restructuring Fund 1st

   296     (273  (23  —      —      —    

PT Clemont Finance Indonesia

   6,892     —      81    (1,393  —      5,580  

Haejin Shipping Co., Ltd.

   —       —      1,051    (36  —      1,015  

APC Fund

   38,101     8,640    (23,533  (474  —      22,734  

SHC-IMM New Growth Fund

   8,884     440    (175  —      —      9,149  

QCP New Technology Fund 20th

   259     —      (10  —      —      249  

UAMCO., Ltd.

   120,917     —      18,373    (19  —      139,271  

Miraeasset 3rd Investment Fund

   4,705     —      232    799    —      5,736  

Aju-Shinhan 1st Investment Fund

   3,748     (3,635  (113  —      —      —    

Aju-Shinhan 2nd Investment Fund

   675     (693  18    —      —      —    

Aju 3rd Investment Fund

   3,040     (3,698  658    —      —      —    

Medici 2nd Investment Fund

   3,208     —      (36  —      —      3,172  

STI New Growth Engine Investment Fund

   2,824     (273  (42  —      —      2,509  

AJU-SHC WIN-WIN Company Fund 3

   2,954     2,139    163    —      —      5,256  

Shinhan K2 Secondary Fund

   1,692     1,698    (28  —      —      3,362  

Aju 4th Investment Fund

   2,977     (3,957  2,560    —      —      1,580  

KDB Daewoo Securities Platinum PEF

   6,517     (1,079  1,125    —      —      6,563  

Shinhan-stonebridge Petro PEF

   14,837     (417  1,898    —      —      16,318  

SHINHAN 2013-1 New Technology Business Investment Fund

   —       (172  172    —      —      —    

FAMILY FOOD CO., LTD.

   —       4,158    53    460    —      4,671  

TS2013-6 M&A Investment Fund

   —       4,000    (89  —      —      3,911  

Inhee Co., Ltd.

   —       —      382    (21  —      361  

Truston Falcon Asia US Feeder Fund

   —       10,030    913    (102  —      10,841  

Innopolis-CJ Bio Healthcare Fund

   —       4,000    (31  —      —      3,969  
  

 

 

   

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 
298,518   27,982   7,286   (4,980 (239 328,567  
  

 

 

   

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 

 

(*1))

The market valuesvalue of investments are ₩36,790the investment is ₩37,049 million as of December 31, 20112013 based on the quoted market price at that date.

price.

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES

Notes to the Consolidated Financial Statements — (Continued)

December 31, 2010, 20112012, 2013 and 20122014

(In millions of won)

  2012 

Investees

 Beginning
balance
  Investment
and
dividend
  Equity
method
income
(loss)
  Change in
other
comprehensive
income
  Impairment
loss
  Ending
balance
 

Cardif Life Insurance

 25,028    9,775    1,138    6,706        42,647  

Aju Capital Co., Ltd.(*1)

  33,944    (1,849  5,505    494    (8,441  29,653  

Macquarie Shinhan Infrastructure Management

  4,576    (4,000      (576        

Pohang TechnoPark 2PFV

  3,697        (802          2,895  

Daewontos Co., Ltd.

          122            122  

Shinhan Corporate Restructuring Fund 5th

  669        6            675  

DCC Corporate Restructuring Fund 1st

  845    (290  (259          296  

KTB Corporate Restructuring Fund 18th

  10    (88  78              

PT Clemont Finance Indonesia

  7,346        517    (971      6,892  

Haejin Shipping Co. Ltd.

  1,164        (644  16    (536    

APC Fund

  38,400    279    2,391    (2,969      38,101  

TSYoon 2nd Corporate Restructuring Fund

  2,472    (3,475  570    433          

SHC-IMM New Growth Fund

  6,816    2,260    (192          8,884  

Now IB Fund 6th

  1,474    (1,529  55              

QCP New Technology Fund 20th

  121        138            259  

UAMCO., Ltd.

  104,240        16,652    25        120,917  

Miraeasset 3rd Investment Fund

  4,688        17            4,705  

Now IB Fund 8th

  1,334    (1,566  170    62          

Aju-Shinhan 1st Investment Fund

  3,370        378            3,748  

Aju-Shinhan 2nd Investment Fund

  2,036    (1,645  284            675  

Aju 3rd Investment Fund

  2,789        251            3,040  

Stonebridge New Growth Investment Fund

  564    (564                

Medici 2nd Investment Fund

  3,265        (57          3,208  

STI New growth engine Investment Fund

      2,000    824            2,824  

AJU-SHC WIN-WIN Company Fund 3

      2,375    579            2,954  

Shinhan K2 Secondary Fund

      1,750    (58          1,692  

Aju 4th Investment Fund

      3,000    (23          2,977  

KDB Daewoo Securities Platinum PEF

      6,580    (63          6,517  

Shinhan-stonebridge Petro PEF

      14,910    (73          14,837  

NSC New Technology Fund 1st

      (34  34              
 

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 
 248,848    27,889    27,538    3,220    (8,977  298,518  
 

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 

 

(*1)16.

The market values of investments are ₩29,654 million as of December 31, 2012 based on the quoted market price at that date.

Investments in associates (continued)

   2014 

Investees

  Beginning
balance
   Investment
and
dividend
  Equity
method
income
(loss)
  Change in
other
comprehensive
income
  Transfer
out
  Ending
balance
 

Cardif Life Insurance

  51,250     (84  1,216    4,394    —      56,776  

Aju Capital Co., Ltd. (*1)

   28,223     (1,105  3,438    (130  —      30,426  

Pohang TechnoPark 2PFV

   2,847     —      (870  —      —      1,977  

Daewontos Co., Ltd. (*2)

   —       —          —      —      —    

Shinhan Corporate Restructuring Fund 5th (*3)

   —       —          —      —      —    

PT Clemont Finance Indonesia

   5,580     —      (405  1,568    (6,743  —    

Haejin Shipping Co. Ltd.

   1,015     —      (10  30    —      1,035  

APC Fund

   22,734     94    10,382    1,929    —      35,139  

SHC-IMM New Growth Fund

   9,149     —      (201  —      —      8,948  

QCP New Technology Fund 20th

   249     —      21    —      —      270  

UAMCO., Ltd.

   139,271     (35,043  10,066    (56  —      114,238  

Miraeasset 3rd Investment Fund

   5,736     (3,540  1,916    (90  —      4,022  

Medici 2nd Investment Fund

   3,172     (3,838  666    —      —      —    

STI New growth engine Investment Fund

   2,509     —      (51  —      —      2,458  

AJU-SHC WIN-WIN Company Fund 3

   5,256     (7,211  1,955    —      —      —    

Shinhan K2 Secondary Fund

   3,362     (623  207    60    —      3,006  

Aju 4th Investment Fund

   1,580     (1,261  (319  —      —      —    

KDB Daewoo Securities Platinum PEF

   6,563     (6,542  (21  —      —      —    

Shinhan-stonebridge Petro PEF

   16,318     (21  732    —      —      17,029  

FAMILY FOOD CO., LTD.

   4,671     (4,211      (460  —      —    

TS2013-6 M&A Investment Fund

   3,911     (1,952  543    (921  —      1,581  

Inhee Co., Ltd.

   361     —      170    —      —      531  

Truston Falcon Asia US Feeder Fund

   10,841     (11,222  279    102    —      —    

Innopolis-CJ Bio Healthcare Fund

   3,969     —      1,103    —      —      5,072  

KDB Daewoo Ruby PEF

   —       6,918    786    —      —      7,704  

Dream High Fund III

   —       3,000    (37  —      —      2,963  

Korea investment gong-pyeong office real estate investment trust 2nd

   —       26,540    1,460    —      —      28,000  

DAEGY Electrical Construction., LTD

   —       —      41    3    —      44  

Kukdong Engineering & Construction CO., LTD

   —       9,092    (1,990  56    —      7,158  

Arkone Asia Access Offshore Feeder Fund Limited

   —       5,141    (493  365    —      5,013  

BNP Paribas Cardif General Insurance

   —       1,290    5    —      —      1,295  

SHC-EN Fund

   —       4,000    (8  —      —      3,992  

SP New Technology Business investment Fund I

   —       2,000    (1  —      —      1,999  

Albatross Growth Fund

   —       1,200        —      —      1,200  
  

 

 

   

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 
328,567   (17,378 30,580   6,850   (6,743 341,876  
  

 

 

   

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES

Notes to the Consolidated Financial Statements — (Continued)

December 31, 2010, 20112012, 2013 and 20122014

(In millions of won)

 

(c) Condensed financial statements of associates as of and for the years ended December 31, 2011 and 2012 are as follows:

16.Investments in associates (continued)

 

   2011   2012 

Investees

  Asset   Liability   Asset   Liability 

Cardif Life Insurance

  2,361,638     2,180,638     2,993,361     2,765,496  

Aju Capital Co., Ltd.

   5,200,373     4,523,282     5,857,903     5,153,149  

Macquarie Shinhan Infrastructure Management

   17,294     6,559            

Shinhan Vina Bank(*)

   426,868     308,057            

Pohang TechnoPark 2PFV

   35,415     10,603     20,993     1,564  

Daewontos Co., Ltd.

             5,314     4,979  

Shinhan KT Mobile Card

   53     1            

Shinhan Corporate Restructuring Fund 5th

   1,823     337     2,749     1,250  

Shinhan Corporate Restructuring Fund 8th

                    

DCC Corporate Restructuring Fund 1st

   3,553     53     1,237     11  

KTB Corporate Restructuring Fund 18th

   21                 

PT Clemont Finance Indonesia

   93,130     68,642     77,548     54,573  

Haejin Shipping Co. Ltd.

   2,614          19,681     22,942  

APC Fund

   152,557     177     35,634     2,488  

Westend Corporate Restructuring Fund

                    

TSYoon 2nd Corporate Restructuring Fund

   10,741     110            

SHC-IMM New Growth Fund

   10,664     100     13,772     2  

SHC-AJU 1st Investment Fund

                    

Petra Private Equity Fund

                    

Now IB Fund 6 th

   5,944     46            

QCP New Technology Fund 20 th

   256          548       

UAMCO., Ltd.

   3,738,326     3,146,227     4,906,009     4,215,061  

Miraeasset 3rd Investment Fund

   9,438     61     9,474     63  

Now IB Fund 8th

   3,503     36            

Aju-Shinhan 1st Investment Fund

   5,679     61     6,353     106  

Aju-Shinhan 2nd Investment Fund

   6,121     13     2,031     7  

Aju-Shinhan 3rd Investment Fund

   4,651     3     5,070     3  

Stonebridge New growth Investment Fund

   2,417                 

Medici 2nd Investment Fund

   5,974     2     5,869       

STI New growth engine Investment Fund

             5,649       

AJU-SHC WIN-WIN Company Fund 3

             4,229     19  

Shinhan K2 Secondary Fund

             15,732       

Aju 4th Investment Fund

             9,945     23  

KDB Daewoo Securities Platinum PEF

             32,676     90  

Shinhan-stonebridge Petro PEF

             814,189       
  

 

 

   

 

 

   

 

 

   

 

 

 
  12,099,053     10,245,008     14,845,966     12,221,826  
  

 

 

   

 

 

   

 

 

   

 

 

 
(*1)The market values of investments are ₩47,624 million as of December 31, 2014 based on the quoted market price.
(*2)The Group has stopped recognizing its equity method income or loss due to the investees’ cumulative loss.
(*3)The Group has recognized impairment loss on the investments during the year ended December 31, 2013 and the fund was liquidated during the year ended December 31, 2014.

(c)Condensed statement of financial position information of associates as of December 31, 2013 and 2014 are as follows:

  2013  2014 

Investees

 Asset  Liability  Asset  Liability 

Cardif Life Insurance

 3,466,657    3,184,257    3,890,674    3,510,712  

Aju Capital Co., Ltd.

  6,044,214    5,349,045    6,428,736    5,714,874  

Pohang TechnoPark 2PFV

  20,783    1,676    14,668    1,401  

Daewontos Co., Ltd.

  6,536    7,740    6,139    7,344  

Shinhan Corporate Restructuring Fund 5th

  12    1    —      —    

PT Clemont Finance Indonesia

  56,333    37,734    43,972    27,832  

Haejin Shipping Co. Ltd.

  10,118    5,892    4,523    211  

APC Fund

  90,300    86    139,732    197  

SHC-IMM New Growth Fund

  14,180    —      14,190    321  

QCP New Technology Fund 20th

  527    —      572    —    

UAMCO., Ltd.

  4,363,884    3,568,061    4,357,490    3,688,589  

Miraeasset 3rd Investment Fund

  11,579    106    8,215    172  

Medici 2nd Investment Fund

  5,803    —      —      —    

STI New growth engine Investment Fund

  5,019    —      4,916    —    

AJU-SHC WIN-WIN Company Fund 3

  7,554    62    —      —    

Shinhan K2 Secondary Fund

  31,266    5    27,998    7  

Aju 4th Investment Fund

  5,277    13    —      —    

KDB Daewoo Securities Platinum PEF

  33,005    188    —      —    

Shinhan-stonebridge Petro PEF

  895,695    211    935,256    807  

FAMILY FOOD CO., LTD.

  67,882    45,103    —      —    

TS2013-6 M&A Investment Fund

  15,728    82    6,406    76  

Inhee Co., Ltd.

  16,481    14,127    16,284    12,826  

Truston Falcon Asia US Feeder Fund

  35,209    880    —      —    

Innopolis-CJ Bio Healthcare Fund

  15,879    2    20,294    2  

KDB Daewoo Ruby PEF

  —      —      40,525    2,004  

Dream High Fund III

  —      —      5,432    —    

Korea investment gong-pyeong office real estate investment trust 2nd

  —      —      56,022    22  

DAEGY Electrical Construction.,LTD

  —      —      1,278    1,119  

Kukdong Engineering & Construction CO., LTD

  —      —      368,308    337,159  

Arkone Asia Access Offshore Feeder Fund Limited

  —      —      67,403    46,195  

BNP Paribas Cardif General Insurance

  —      —      33,341    20,392  

SHC-EN Fund

  —      —      9,183    2  

SP New Technology Business investment Fund I

  —      —      8,600    6  

Albatross Growth Fund

  —      —      3,301    —    
 

 

 

  

 

 

  

 

 

  

 

 

 
15,219,921   12,215,271   16,513,458   13,372,270  
 

 

 

  

 

 

  

 

 

  

 

 

 

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES

Notes to the Consolidated Financial Statements — (Continued)

December 31, 2010, 20112012, 2013 and 20122014

(In millions of won)

   2011  2012 

Investees

  Operating
revenue
   Net
income
  Operating
revenue
   Net
income
 

Cardif Life Insurance

  646,812     4,915    798,918     2,497  

Aju Capital Co., Ltd.

   730,272     35,423    775,227     40,353  

Macquarie Shinhan Infrastructure Management

   16,797     8,865           

Shinhan Vina Bank(*)

   48,534     1,857           

Pohang TechnoPark 2PFV

        (5,038       (5,440

Daewontos Co., Ltd.

            24,397     243  

Shinhan KT Mobile Card

        60           

Shinhan Corporate Restructuring Fund 5th

   292     252    19     15  

Shinhan Corporate Restructuring Fund 8th

   16,513     15,218           

DCC Corporate Restructuring Fund 1st

   202     121    16     (1,064

KTB Corporate Restructuring Fund 18th

            166     163  

PT Clemont Finance Indonesia

   7,705     59    6,558     1,343  

Haejin Shipping Co. Ltd.

   29,778     696    2,482     (3,287

APC Fund

   41,635     37,968    3,564     2,076  

Westend Corporate Restructuring Fund

   2,360     939           

TSYoon 2nd Corporate Restructuring Fund

   1,220     1,105    2,564     2,486  

SHC-IMM New Growth Fund

   65     (334  102     (300

SHC-AJU 1st Investment Fund

   9,425     9,161           

Petra Private Equity Fund

   31,398     25,724           

Now IB Fund 6th

   580     (79  116     92  

QCP New Technology Fund 20th

   1     (2,211  1     (21

UAMCO., Ltd.

   468,220     101,624    599,570     95,828  

Miraeasset 3rd Investment Fund

   3,611     3,353    195     36  

Now IB Fund 8th

   961     933    961     933  

Aju-Shinhan 1st Investment Fund

   479     (37  677     630  

Aju-Shinhan 2nd Investment Fund

   659     318    882     852  

Aju-Shinhan 3rd Investment Fund

   161     (352  433     419  

Stonebridge New growth Investment Fund

   46     (518  10     10  

Medici 2nd Investment Fund

   25     (27  5     (104

STI New growth engine Investment Fund

                 1,648  

AJU-SHC WIN-WIN Company Fund 3

            844     825  

Shinhan K2 Secondary Fund

                 (543

Aju 4th Investment Fund

            374     (77

KDB Daewoo Securities Platinum PEF

                 (314

Shinhan-stonebridge Petro PEF

            26     (3,991

NSC New Technology Fund 1st

            147     122  
  

 

 

   

 

 

  

 

 

   

 

 

 
  2,057,751     239,995    2,218,254     135,430  
  

 

 

   

 

 

  

 

 

   

 

 

 

 

(*)16.

Deemed acquisition date is November 28, 2011

Investments in associates (continued)

Condensed statement of comprehensive income information for years ended December 31, 2013 and 2014 were as follows:

   2013 

Investees

  Operating
revenue
   Net profit
(loss)
  Other
comprehensive
income

(loss)
  Total
comprehensive
income

(loss)
 

Cardif Life Insurance

  682,100     18,295    (28,557  (10,262

Aju Capital Co., Ltd.

   790,073     2,232    1,324    3,556  

Pohang TechnoPark 2PFV

   —       (322  —      (322

Daewontos Co., Ltd.

   17,313     (873  —      (873

Shinhan Corporate Restructuring Fund 5th

   2,213     473    532    1,005  

DCC Corporate Restructuring Fund 1st

   42     (104  —      (104

PT Clemont Finance Indonesia

   3,562     268    —      268  

Haejin Shipping Co. Ltd.

   194     7,572    —      7,572  

APC Fund

   —       (93,567  —      (93,567

SHC-IMM New Growth Fund

   85     (271  —      (271

QCP New Technology Fund 20th

   1     (21  —      (21

UAMCO., Ltd.

   708,035     105,013    (107  104,906  

Miraeasset 3rd Investment Fund

   695     462    1,599    2,061  

Aju-Shinhan 1st Investment Fund

   274     (189  —      (189

Aju-Shinhan 2nd Investment Fund

   131     55    —      55  

Aju 3rd Investment Fund

   1,234     1,097    —      1,097  

Medici 2nd Investment Fund

   —       (66  —      (66

STI New Growth Engine Investment Fund

   —       (84  —      (84

AJU-SHC WIN-WIN Company Fund 3

   869     233    —      233  

Shinhan K2 Secondary Fund

   680     (258  —      (258

Aju 4th Investment Fund

   9,265     8,532    —      8,532  

KDB Daewoo Securities Platinum PEF

   6,000     5,626    —      5,626  

Shinhan-stonebridge Petro PEF

   107,695     104,163    —      104,163  

SHINHAN 2013-1 New Technology Business Investment Fund’

   872     729    —      729  

FAMILY FOOD CO., LTD.

   32,205     217    1,869    2,086  

TS2013-6 M&A Investment Fund

   355     (354  —      (354

Inhee Co., Ltd.

   5,866     662    (18,156  (17,494

Truston Falcon Asia US Feeder Fund

   3,977     2,887    —      2,887  

Innopolis-CJ Bio Healthcare Fund

   15     (123  —      (123
  

 

 

   

 

 

  

 

 

  

 

 

 
2,373,751   162,284   (41,496 120,788  
  

 

 

   

 

 

  

 

 

  

 

 

 

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES

Notes to the Consolidated Financial Statements — (Continued)

December 31, 2010, 20112012, 2013 and 20122014

(In millions of won)

 

17.16.

Investment properties, net

Investments in associates (continued)

(a) Investment properties as of

   2014 

Investees

  Operating
revenue
  Net profit
(loss)
  Other
comprehensive
income (loss)
  Total
comprehensive
income

(loss)
 

Cardif Life Insurance

  483,911    5,852    29,293    35,145  

Aju Capital Co., Ltd.

   781,957    26,756    (1,016  25,740  

Pohang TechnoPark 2PFV

   —      (5,839  —      (5,839

Daewontos Co., Ltd.

   10,954    (2  —      (2

Shinhan Corporate Restructuring Fund 5th

   90    82    —      82  

PT Clemont Finance Indonesia

   1,362    87    —      87  

Haejin Shipping Co. Ltd.

   74    (41  —      (41

APC Fund

   13,756    40,426    —      40,426  

SHC-IMM New Growth Fund

   102    (155  —      (155

QCP New Technology Fund 20th

   51    45    —      45  

UAMCO., Ltd.

   548,990    57,519    (319  57,200  

Miraeasset 3rd Investment Fund

   4,532    3,832    (182  3,650  

Medici 2nd Investment Fund

   3,000    1,218    —      1,218  

STI New growth engine Investment Fund

   —      (110  —      (110

AJU-SHC WIN-WIN Company Fund 3

   2,278    2,787    —      2,787  

Shinhan K2 Secondary Fund

   3,545    1,935    562    2,497  

Aju 4th Investment Fund

   143    (1,061  —      (1,061

KDB Daewoo Securities Platinum PEF

   —      (111  —      (111

Shinhan-stonebridge Petro PEF

   43,454    40,118    —      40,118  

TS2013-6 M&A Investment Fund

   56    (694  (3,688  (4,382

Inhee Co., Ltd.

   5,041    1,105    —      1,105  

Innopolis-CJ Bio Healthcare Fund

   4,414    4,414    —      4,414  

KDB Daewoo Ruby PEF

   4,422    3,929    —      3,929  

Dream High Fund III

   6    (68  —      (68

Korea investment gong-pyeong office real estate investment trust 2nd

   2,821    2,821    —      2,821  

DAEGY Electrical Construction.,LTD

   286    148    —      148  

Kukdong Engineering & Construction CO., LTD

   57,654    (13,917  347    (13,570

Arkone Asia Access Offshore Feeder Fund Limited

   (1,349  (2,087  —      (2,087

BNP Paribas Cardif General Insurance

   4,021    (8,103  183    (7,920

SHC-EN Fund

   —      (19  —      (19

SP New Technology Business investment Fund I

   —      (6  —      (6

Albatross Growth Fund

   1    1    —      1  
  

 

 

  

 

 

  

 

 

  

 

 

 
1,975,572   160,862   25,180   186,042  
  

 

 

  

 

 

  

 

 

  

 

 

 

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES

Notes to the Consolidated Financial Statements

December 31, 20112012, 2013 and 2012 are as follows:2014

(In millions of won)

 

   2011  2012 

Acquisition cost

  292,956    273,298  

Accumulated depreciation

   (17,833  (26,328
  

 

 

  

 

 

 

Book value

  275,123    246,970  
  

 

 

  

 

 

 
16.Investments in associates (continued)

(d)Reconciliation of the associates’ financial information to the carrying value of the Group’s investments in the associates as of December 31, 2013 and 2014 are as follow:

   2013 

Investees

  Net assets
(a)
  Owner-
ship (%)

(b)
   Interests
in the net
assets
(a)*(b)
  Intra-group
transactions
  Other  Carrying
value
 

Cardif Life Insurance(*1)

  282,400    14.99     42,332    (171  9,089    51,250  

Aju Capital Co., Ltd. (*2)

   651,747    12.85     83,751    —      (55,528  28,223  

Pohang TechnoPark 2PFV

   19,107    14.90     2,847    —      —      2,847  

Daewontos Co., Ltd. (*3)

   (1,204  36.33     (437  —      437    —    

Shinhan Corporate Restructuring
Fund 5th (*4)

   11    52.58     6    —      (6  —    

PT Clemont Finance Indonesia

   18,599    30.00     5,580    —      —      5,580  

Haejin Shipping Co., Ltd.

   4,226    24.00     1,015    —      —      1,015  

APC Fund

   90,214    25.20     22,734    —      —      22,734  

SHC-IMM New Growth Fund

   14,180    64.52     9,149    —      —      9,149  

QCP New Technology Fund 20th

   527    47.17     249    —      —      249  

UAMCO., Ltd.

   795,823    17.50     139,271    —      —      139,271  

Miraeasset 3rd Investment Fund

   11,473    50.00     5,736    —      —      5,736  

Medici 2nd Investment Fund

   5,803    54.67     3,172    —      —      3,172  

STI New Growth Engine Investment Fund

   5,019    50.00     2,509    —      —      2,509  

AJU-SHC WIN-WIN Company Fund 3

   7,492    70.16     5,256    —      —      5,256  

Shinhan K2 Secondary Fund

   31,261    10.75     3,362    —      —      3,362  

Aju 4th Investment Fund

   5,264    30.00     1,580    —      —      1,580  

KDB Daewoo Securities Platinum PEF

   32,817    20.00     6,563    —      —      6,563  

Shinhan-stonebridge Petro PEF

   895,484    1.82     16,318    —      —      16,318  

FAMILY FOOD CO., LTD. (*5)

   22,779    24.63     5,610    —      (939  4,671  

TS2013-6 M&A Investment Fund

   15,646    25.00     3,911    —      —      3,911  

Inhee Co., Ltd.

   2,354    15.36     361    —      —      361  

Truston Falcon Asia US Feeder Fund

   34,329    31.58     10,841    —      —      10,841  

Innopolis-CJ Bio Healthcare Fund

   15,877    25.00     3,969    —      —      3,969  
  

 

 

    

 

 

  

 

 

  

 

 

  

 

 

 
2,961,228   375,685   (171 (46,947 328,567  
  

 

 

    

 

 

  

 

 

  

 

 

  

 

 

 

 

(*1)Other adjustments represent the increase in net assets due to paid-in capital increases that occurred between the end of reporting period of the associate and the Group.
(*2)Net assets do not include non-controlling interests. Other adjustments represent the cumulative impairment loss and unequal dividends from investee.
(*3)Other adjustments represent the unrecognized equity method losses because the Group has stopped recognizing its equity method losses due to the investees’ cumulative loss. The unrecognized equity method loss for the year ended December 31, 2013 and the cumulative unrecognized equity method loss as of December 31, 2013 are ₩437 million.
(*4)Other adjustments represent the cumulative impairment loss.
(*5)Other adjustments represent the difference between the cost of the investment and the Group’s share of the net fair value of the investee’s identifiable assets and liabilities on acquisition of the investment.

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES

Notes to the Consolidated Financial Statements

December 31, 2012, 2013 and 2014

(In millions of won)

16.Investments in associates (continued)

   2014 

Investees

  Net assets
(a)
  Owner-
ship (%)
(b)
   Interests
in the net
assets
(a)*(b)
  Intra-
group
transactions
  Other  Carrying
value
 

Cardif Life Insurance

  379,962    14.99     56,991    (215  —      56,776  

Aju Capital Co., Ltd. (*1)

   668,171    12.85     85,860    —      (55,434  30,426  

Pohang TechnoPark 2PFV

   13,268    14.90     1,977    —      —      1,977  

Daewontos Co., Ltd. (*3)

   (1,205  36.33     (438  —      438    —    

Haejin Shipping Co. Ltd.

   4,312    24.00     1,035    —      —      1,035  

APC Fund

   139,535    25.18     35,139    —      —      35,139  

SHC-IMM New Growth Fund

   13,869    64.52     8,948    —      —      8,948  

QCP New Technology Fund 20th

   572    47.17     270    —      —      270  

UAMCO., Ltd. (*2)

   652,801    17.50     114,238    —      —      114,238  

Miraeasset 3rd Investment Fund

   8,043    50.00     4,021    —      —      4,021  

STI New growth engine Investment Fund

   4,916    50.00     2,458    —      —      2,458  

Shinhan K2 Secondary Fund

   27,991    10.75     3,006    —      —      3,006  

Shinhan-stonebridge Petro PEF

   934,449    1.82     17,029    —      —      17,029  

TS2013-6 M&A Investment Fund

   6,330    25.00     1,581    —      —      1,581  

Inhee Co., Ltd.

   3,458    15.36     531    —      —      531  

Innopolis-CJ Bio Healthcare Fund

   20,292    25.00     5,072    —      —      5,072  

KDB Daewoo Ruby PEF

   38,521    20.00     7,704    —      —      7,704  

Dream High Fund III

   5,432    54.55     2,963    —      —      2,963  

Korea investment gong-pyeong office real estate investment trust 2nd

   56,000    50.00     28,000    —      —      28,000  

DAEGY Electrical Construction.,LTD

   159    27.48     44    —      —      44  

Kukdong Engineering & Construction CO., LTD (*4)

   33,318    14.30     4,763    —      2,395    7,158  

Arkone Asia Access Offshore Feeder Fund Limited

   21,208    23.64     5,014    —      —      5,014  

BNP Paribas Cardif General Insurance

   12,949    10.00     1,295    —      —      1,295  

SHC-EN Fund

   9,181    43.48     3,992    —      —      3,992  

SP New Technology Business investment Fund I

   8,594    23.25     1,999    —      —      1,999  

Albatross Growth Fund

   3,301    36.36     1,200    —      —      1,200  
  

 

 

    

 

 

  

 

 

  

 

 

  

 

 

 
3,065,427   394,692   (215 (52,601 341,876  
  

 

 

    

 

 

  

 

 

  

 

 

  

 

 

 

(*1)Net assets do not include non-controlling interests and other adjustments represent the cumulative impairment loss and unequal dividends from investee.
(*2)Net assets do not include non-controlling interests.
(*3)Other adjustments represent the unrecognized equity method losses because the Group has stopped recognizing its equity method losses due to the investees’ cumulative loss. The unrecognized equity method loss for year ended December 31, 2014 and the cumulative unrecognized equity method loss as of December 31, 2014 are ₩1 million and ₩438 million, respectively.
(*4)Other adjustments represent the difference between the cost of the investment and the Group’s interests in the net carrying value of the investee’s assets and liabilities at the investment date.

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES

Notes to the Consolidated Financial Statements

December 31, 2012, 2013 and 2014

(In millions of won)

17.Investment properties, net

(a)Investment properties as of December 31, 2013 and 2014 are as follows:

   2013   2014 

Acquisition cost

  737,426     317,775  

Accumulated depreciation

   (47,169   (50,246
  

 

 

   

 

 

 

Book value

690,257   267,529  
  

 

 

   

 

 

 

(b)Changes in investment properties for the years ended December 31, 2013 and 2014 are as follows:

   2013   2014 

Beginning balance

  778,505     690,257  

Acquisitions

   234,432     1,037  

Disposals

   (32,915   (438,566

Depreciation

   (17,238   (13,795

Amounts transferred from (to) property and equipment

   (43,768   26,751  

Amounts transferred from (to) assets held for sale (*)

   (228,762   1,841  

Foreign currency adjustment

   3     4  
  

 

 

   

 

 

 

Ending balance

690,257   267,529  
  

 

 

   

 

 

 

(*)

LandComprise land and buildings, etc.

(c)Income and expenses on investment property for the years ended December 31, 2012, 2013 and 2014 were revalued on January 1, 2010 by an independent valuation service provider. as follows:

   2012   2013   2014 

Rental income

  44,885     53,024     60,684  

Direct operating expenses for investment properties that generated rental income

   14,045     19,284     14,902  

(d)The fair value of investment property as of December 31, 2013 and 2014 is as follows:

   2013   2014 

Land and buildings

  709,511     1,016,009  

(*)Valuation was based on the recent arm’s length market transactions between knowledgeable and willing parties.

(b) Changes in investment properties for the years ended December 31, 2011 and 2012 are as follows:

   2011  2012 

Beginning balance

  285,956    275,123  

Acquisitions

   17    38  

Disposals

   (23,032  (2,991

Depreciation

   (9,245  (9,062

Amounts transferred from investment property

   21,415    6,701  

Amounts transferred to assets held for sale(*)

       (22,825

Foreign currency adjustment

   12    (14
  

 

 

  

 

 

 

Ending balance

  275,123    246,970  
  

 

 

  

 

 

 

(*)

Comprise of land and buildings, etc.

(c) Income and expenses on investment property for the years ended December 31, 2010, 2011 and 2012 are as follows:

   2010   2011   2012 

Rental Income

  21,269     26,955     27,433  

Direct operating expenses for investment properties that generated rental income

   8,075     8,299     8,412  

(d) The fair value of investment property as of December 31, 2011 and 2012 are as follows:

   2011   2012 

Land and buildings

  254,607     259,844  

(*)

Valuation was based on the recent arm’s length market transactions between knowledgeable and willing parties.

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES

Notes to the Consolidated Financial Statements — (Continued)

December 31, 2010, 20112012, 2013 and 20122014

(In millions of won)

 

18.

Other assets, net

Other assets as of December 31, 20112013 and 20122014 are as follows:

 

  2011 2012   2013
(Restated
see note 48)
   2014 

Accounts receivable

  2,790,826    4,518,260    3,532,502     5,468,811  

Domestic exchange settlement debit

   1,876,400    2,134,806     2,424,781     2,127,545  

Guarantee deposits

   1,329,141    1,356,950     1,353,898     1,307,700  

Present value discount

   (75,218   (62,993

Accrued income

   1,557,307    1,477,120     1,329,910     1,291,305  

Prepaid expense

   197,433    185,972     133,086     127,913  

Suspense payments

   122,700    91,426     74,565     74,304  

Sundry assets

   109,088    126,674     157,572     153,040  

Separate account assets

   1,657,639    1,896,072     2,108,617     2,356,530  

Advance payments

   255,430    183,858     180,561     288,107  

Unamortized deferred acquisition cost

   1,098,230    1,239,756     1,152,549     1,060,325  

Other

   112,927    67,961     165,140     104,717  

Present value discount

   (99,403  (87,620

Allowances for impairment

   (119,840  (96,770   (86,956   (94,677
  

 

  

 

   

 

   

 

 
  10,887,878    13,094,465  12,451,007   14,202,627  
  

 

  

 

   

 

   

 

 

 

19.

Leases

(a) Finance lease receivables of the Group as lessor as of December 31, 2011 and 2012 are as follows:

(a)Finance lease receivables of the Group as lessor as of December 31, 2013 and 2014 are as follows:

 

  2011   2013 
  Gross investment   Unearned
finance
income
   Present value of
minimum lease
payment
   Unguaranteed
residual value
   Gross investment   Unearned finance
income
   Present value of
minimum lease
payment
   Unguaranteed
residual value
 

Not later than 1 year

  784,923     86,082     686,907     11,933    689,515     99,379     590,136     —    

1 ~ 5 years

   970,068     91,958     878,109          1,206,565     110,560     1,096,005     —    

Later than 5 years

   67,905     5,370     62,535          35,823     1,061     34,762     —    
  

 

   

 

   

 

   

 

   

 

   

 

   

 

   

 

 
  1,822,896     183,410     1,627,551     11,933  1,931,903   211,000   1,720,903   —    
  

 

   

 

   

 

   

 

   

 

   

 

   

 

   

 

 
  2012 
  Gross investment   Unearned
finance
income
   Present value of
minimum lease
payment
   Unguaranteed
residual value
 

Not later than 1 year

  767,000     91,342     675,655       

1 ~ 5 years

   1,131,866     146,687     985,179       

Later than 5 years

   42,489     3,171     39,318       
  

 

   

 

   

 

   

 

 
  1,941,355     241,200     1,700,152       
  

 

   

 

   

 

   

 

 

   2014 
   Gross investment   Unearned finance
income
   Present value of
minimum lease
payment
   Unguaranteed
residual value
 

Not later than 1 year

  736,050     114,368     621,682     —    

1 ~ 5 years

   1,270,400     71,644     1,198,756     —    

Later than 5 years

   24,449     552     23,897     —    
  

 

 

   

 

 

   

 

 

   

 

 

 
2,030,899   186,564   1,844,335   —    
  

 

 

   

 

 

   

 

 

   

 

 

 

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES

Notes to the Consolidated Financial Statements — (Continued)

December 31, 2010, 20112012, 2013 and 20122014

(In millions of won)

 

19.Leases (continued)

(b) The scheduled maturities of minimum lease payments of the Group as lessor as of December 31, 2011 and 2012 are as follows:

(b)The scheduled maturities of minimum lease payments of the Group as lessor as of December 31, 2013 and 2014 are as follows:

i) Finance leases

 

  2011   2013 
  Minimum lease
payment
   Unearned finance
income
   Present value of
minimum lease payment
   Minimum lease payment   Unearned finance
income
   Present value of
minimum lease payment
 

Not later than 1 year

  772,989     86,082     686,907    689,515     99,379     590,136  

1 ~ 5 years

   970,067     91,958     878,109     1,206,565     110,560     1,096,005  

Later than 5 years

   67,905     5,370     62,535     35,823     1,061     34,762  
  

 

   

 

   

 

   

 

   

 

   

 

 
  1,810,961     183,410     1,627,551  1,931,903   211,000   1,720,903  
  

 

   

 

   

 

   

 

   

 

   

 

 

 

  2012   2014 
  Minimum lease
payment
   Unearned finance
income
   Present value of
minimum lease payment
   Minimum lease payment   Unearned finance
income
   Present value of
minimum lease payment
 

Not later than 1 year

  767,000     91,342     675,655    736,050     114,368     621,682  

1 ~ 5 years

   1,131,866     146,687     985,179     1,270,400     71,644     1,198,756  

Later than 5 years

   42,489     3,171     39,318     24,449     552     23,897  
  

 

   

 

   

 

   

 

   

 

   

 

 
  1,941,355     241,200     1,700,152  2,030,899   186,564   1,844,335  
  

 

   

 

   

 

   

 

   

 

   

 

 

ii) Operating leases

 

   Minimum lease payment 
       2011           2012     

Not later than 1 year

  6,281     7,491  

1 ~ 5 years

   7,078     11,135  
  

 

 

   

 

 

 
  13,359     18,626  
  

 

 

   

 

 

 

(c) Future minimum lease payments under non-cancellable operating lease of the Group as lessee as of December 31, 2011 and 2012 are as follows:

   Minimum lease payment 
   2013   2014 

Not later than 1 year

  9,950     8,496  

1 ~ 5 years

   10,120     17,239  
  

 

 

   

 

 

 
20,070   25,735  
  

 

 

   

 

 

 

 

   Minimum lease payment 
   2011   2012 

Not later than 1 year

  70,712     104,108  

1 ~ 5 years

   81,945     122,332  

Later than 5 years

   1,289     9,606  
  

 

 

   

 

 

 
  153,946     236,046  
  

 

 

   

 

 

 
(c)Future minimum lease payments under non-cancellable operating lease of the Group as lessee as of December 31, 2013 and 2014 are as follows:

   Minimum lease payment 
   2013   2014 

Not later than 1 year

  94,296     128,296  

1 ~ 5 years

   115,946     174,293  

Later than 5 years

   12,238     5,310  
  

 

 

   

 

 

 
222,480   307,899  
  

 

 

   

 

 

 

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES

Notes to the Consolidated Financial Statements — (Continued)

December 31, 2010, 20112012, 2013 and 20122014

(In millions of won)

 

20.

Pledged assets

(a) Assets pledged as collateral as of December 31, 2011 and 2012 are as follows:

   2011   2012 

Loans

  154,425     127,588  

Securities

    

Trading assets

   3,644,128     5,645,860  

Available-for-sale financial assets

   1,953,753     1,531,366  

Held-to-maturity financial assets

   5,541,627     5,551,874  

Financial assets designated at fair value through profit or loss

   263,578     400,837  
  

 

 

   

 

 

 
   11,403,086     13,129,937  
  

 

 

   

 

 

 

Deposits

        100,498  

Real estate

   108,928     107,649  
  

 

 

   

 

 

 
  11,666,439     13,465,672  
  

 

 

   

 

 

 

 

(a)Assets pledged as collateral as of December 31, 2013 and 2014 are as follows:

   2013   2014 

Loans

  237,277     132,373  

Securities

    

Trading assets

   6,701,687     10,320,812  

Available-for-sale financial assets

   2,421,472     2,006,430  

Held-to-maturity financial assets

   4,922,650     5,219,661  

Financial assets designated at fair value through profit or loss

   485,202     636,399  
  

 

 

   

 

 

 
 14,531,011   18,183,302  
  

 

 

   

 

 

 

Deposits

 124,716   456,432  

Real estate

 445,206   11,691  

Other assets

 93,480   137,707  
  

 

 

   

 

 

 
15,431,690   18,921,505  
  

 

 

   

 

 

 

(*)

The carrying amounts of asset pledged that the pledgees have the right to sell or repledge regardless of the Group’s default as of December 31, 20112013 and 2012 were ₩4,919,7092014 are ₩6,949,973 million and ₩5,530,540₩8,323,372 million, respectively.

(b) The fair value of collateral held that the Group has the right to sell or repledge regardless of pledger’s default as of December 31, 2011 and 2012 are as follows:

(b)The fair value of collateral held that the Group has the right to sell or repledge regardless of pledger’s default as of December 31, 2013 and 2014 are as follows:

 

   20112013 
   Collateral held   Collateral sold or
repledged
 

Securities

  781,9023,233,542       

   20122014 
   Collateral held   Collateral sold or
repledged
 

Securities

  2,679,6182,432,109       

 

21.

Deposits

Deposits as of December 31, 20112013 and 20122014 are as follows:

 

  2011   2012   2013   2014 

Demand deposits

  49,861,856     52,171,149    59,143,510     68,949,585  

Time deposits

   102,902,575     111,021,657     112,583,986     116,521,457  

Negotiable certificates of deposits

   2,967,419     1,303,683     1,827,088     2,179,573  

Note discount deposits

   4,623,801     3,013,376     3,132,185     3,241,082  

CMA (*)

   1,614,377     1,626,061     1,291,588     1,682,610  

Others

   1,045,704     960,528     831,524     1,135,431  
  

 

   

 

   

 

   

 

 
  163,015,732     170,096,454  178,809,881   193,709,738  
  

 

   

 

   

 

   

 

 

 

(*)

CMA: Cash management account deposits

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES

Notes to the Consolidated Financial Statements — (Continued)

December 31, 2010, 20112012, 2013 and 20122014

(In millions of won)

 

22.

Trading liabilities

Trading liabilities as of December 31, 20112013 and 20122014 are as follows:

 

  2011   2012   2013   2014 

Securities sold

    

Securities sold:

    

Equity

  49,401     126,160    285,616     592,667  

Debt

   240,930     760,502     565,422     1,453,931  

Others

   8,649     213,200  
  

 

   

 

 
 859,687   2,259,798  

Gold deposits

   414,087     484,061   398,596   428,936  
  

 

   

 

   

 

   

 

 
  704,418     1,370,723  1,258,283   2,688,734  
  

 

   

 

   

 

   

 

 

 

23.

Financial liabilities designated at fair value through profit or loss

Financial liabilities designated at fair value through profit or loss as of December 31, 20112013 and 20122014 are as follows:

 

   2011   2012 

Equity-linked securities sold

  2,927,046     4,017,337  

Derivatives-combined securities sold

   371,363     804,860  
  

 

 

   

 

 

 
  3,298,409     4,822,197  
  

 

 

   

 

 

 

24.

Borrowings

(a) Borrowings as of December 31, 2011 and 2012 are as follows:
��  2013   2014   

Reason for designation

Deposits

  —       6,139    Combined instrument

Equity-linked securities sold

   4,545,850     6,671,481    Combined instrument

Derivatives-combined securities sold

   1,362,608     2,318,144    Combined instrument

Securities sold

   672     417    

Evaluation and management on

a fair value basis

  

 

 

   

 

 

   
5,909,130   8,996,181  
  

 

 

   

 

 

   

   2011 
   Interest
rate (%)
 Amount 

Borrowings in won

   

Borrowings from Bank of Korea

  1.50% 796,164  

Others

  0.00%~6.78%  5,423,558  
   

 

 

 
    6,219,722  
   

 

 

 

Borrowings in foreign currency

   

Overdraft due to banks

  0.89%~2.98%  1,021,187  

Borrowings from banks

  0.60%~9.26%  3,958,648  

Others

  0.70%~5.90%  3,299,947  
   

 

 

 
    8,279,782  
   

 

 

 

Call money

  0.14%~3.55%  1,309,137  

Bill sold

  1.70%~6.08%  105,697  

Bonds sold under repurchase agreements

  0.10%~8.90%  3,890,665  

Due to Bank of Korea in foreign currency

  0.10%  232,372  

Present value discounts

    (4,129
   

 

 

 
   20,033,246  
   

 

 

 

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES

Notes to the Consolidated Financial Statements — (Continued)

December 31, 2010, 20112012, 2013 and 20122014

(In millions of won)

   2012 
   Interest
rate (%)
 Amount 

Borrowings in won

   

Borrowings from Bank of Korea

  1.25%~1.50% 1,354,261  

Others

  0.00%~6.60%  5,147,077  
   

 

 

 
    6,501,338  
   

 

 

 

Borrowings in foreign currency

   

Overdraft due to banks

  0.00%~0.63%  155,269  

Borrowings from banks

  0.08%~3.88%  3,071,900  

Others

  0.30%~1.86%  2,676,092  
   

 

 

 
    5,903,261  
   

 

 

 

Call money

  0.07%~9.00%  1,088,535  

Bill sold

  1.70%~3.80%  55,397  

Bonds sold under repurchase agreements

  0.30%~3.65%  5,189,539  

Due to Bank of Korea in foreign currency

  0.10%  156,150  

Present value discounts

    (2,842
   

 

 

 
   18,891,378  
   

 

 

 

 

25.24.

Borrowings

(a)Borrowings as of December 31, 2013 and 2014 are as follows:

   2013 
   Interest rate
(%)
  Amount 

Borrowings in won

    

Borrowings from Bank of Korea

  0.50~1.00  1,291,005  

Others

  0.00~5.05   6,085,756  
    

 

 

 
 7,376,761  
    

 

 

 

Borrowings in foreign currency

Overdraft due to banks

0.00~0.78 225,689  

Borrowings from banks

0.05~1.83 2,640,072  

Others

0.55~1.85 1,980,853  
    

 

 

 
 4,846,614  
    

 

 

 

Call money

0.10~5.08 1,403,260  

Bills sold

1.50~2.93 28,631  

Bonds sold under repurchase agreements

0.30~3.34 6,395,322  

Due to Bank of Korea in foreign currency

0.10 94,315  

Bond issuance costs

 (1,995
    

 

 

 
20,142,908  
    

 

 

 

   2014 
   Interest rate
(%)
  Amount 

Borrowings in won

    

Borrowings from Bank of Korea

  0.50~1.00  1,401,054  

Others

  0.00~5.05   5,118,274  
    

 

 

 
 6,519,328  
    

 

 

 

Borrowings in foreign currency

Overdraft due to banks

0.55~0.67 337,197  

Borrowings from banks

0.28~8.85 2,783,837  

Others

0.25~0.79 2,869,681  
    

 

 

 
 5,990,715  
    

 

 

 

Call money

0.10~9.00 2,649,036  

Bills sold

1.40~2.50 31,059  

Bonds sold under repurchase agreements

0.50~5.82 7,707,954  

Due to Bank of Korea in foreign currency

0.10 77,180  

Bond issuance costs

 (1,505
    

 

 

 
22,973,767  
    

 

 

 

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES

Notes to the Consolidated Financial Statements

December 31, 2012, 2013 and 2014

(In millions of won)

25.Debt securities issued

Debt securities issued as of December 31, 20112013 and 20122014 are as follows:

 

   20112013 
   Interest rate
rate (%)
  Amount 

Debt securities issued in wonwon:

    

Debt securities issued

  0.00%~11.95%0.00~8.36  29,661,05426,219,135  

Subordinated debt securities issued

  4.25%~14.45%3.41~8.00   3,983,7855,510,630  

LossGain on fair value hedges

     87,656(24,853) 

DiscountBond issuance cost

     (58,32073,895
    

 

 

 
 33,674,17531,631,017  
    

 

 

 

Debt securities issued in foreign currencycurrencies:

Debt securities issued

1.05%~8.13%0.74~8.13 5,983,9335,813,843  

Loss on fair value hedges

 100,71770,163  

DiscountBond issuance cost

 (21,86723,584
    

 

 

 
 6,062,7835,860,422  
    

 

 

 
39,736,95837,491,439  
    

 

 

 

2014
Interest rate
(%)
Amount

Debt securities issued in won:

Debt securities issued

0.00~8.9127,567,890

Subordinated debt securities issued

3.41~5.103,321,239

Loss on fair value hedges

34,277

Bond issuance cost

(56,050

30,867,356

Debt securities issued in foreign currencies:

Debt securities issued

0.32~4.506,443,377

Loss on fair value hedges

46,850

Bond issuance cost

(22,971

6,467,256

37,334,612

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES

Notes to the Consolidated Financial Statements — (Continued)

December 31, 2010, 20112012, 2013 and 20122014

(In millions of won)

   2012 
   Interest rate (%) Amount 

Debt securities issued in won

   

Debt securities issued

  0.00%~9.00% 27,355,181  

Subordinated debt securities issued

  3.41%~8.00%  5,150,290  

Loss on fair value hedges

    107,559  

Discount

    (64,123
   

 

 

 
    32,548,907  
   

 

 

 

Debt securities issued in foreign currency

   

Debt securities issued

  0.72%~8.13%  6,195,288  

Subordinated debt securities issued

  10.00%  5,695  

Loss on fair value hedges

    117,096  

Discount

    (26,811
   

 

 

 
    6,291,268  
   

 

 

 
   38,840,175  
   

 

 

 

 

26.

Employee benefits

(a) Defined benefit plan assets and liabilities

(a)Defined benefit plan assets and liabilities

Defined benefit plan assets and liabilities as of December 31, 20112013 and 20122014 are as follows:

 

   2011  2012 

Present value of defined benefit obligation

  877,037    1,008,119  

Fair value of plan assets

   (602,376  (794,051
  

 

 

  

 

 

 

Recognized liabilities for defined benefit obligation

  274,661    214,068  
  

 

 

  

 

 

 
   2013   2014 

Present value of defined benefit obligations

  1,037,143     1,346,881  

Fair value of plan assets

   (919,488   (1,037,424
  

 

 

   

 

 

 

Recognized liabilities for defined benefit obligations

117,655   309,457  
  

 

 

   

 

 

 

(b)

(b)Changes in the present value of defined benefit obligation and plan assets for the years ended December 31, 2013 and 2014 were as follows:

   2013 
   Defined benefit
obligation
   Plan assets   Net defined
benefit liability
 

Beginning balance

  1,016,018     (793,685   222,333  

Included in profit or loss

      

Current service cost

   142,830     —       142,830  

Past service cost

   (89,510   —       (89,510

Interest expense (income)

   42,754     (34,922   7,832  
  

 

 

   

 

 

   

 

 

 
 96,074   (34,922 61,152  
  

 

 

   

 

 

   

 

 

 

Included in other comprehensive income:

Remeasurements loss (gain) :

- Actuarial gains (losses) arising from :

Demographic assumptions

 (1,109 —     (1,109

Financial assumptions

 30,798   —     30,798  

Experience adjustment

 (64,136 —     (64,136

- Return on plan assets excluding interest income

 —     9,495   9,495  
  

 

 

   

 

 

   

 

 

 
 (34,447 9,495   (24,952
  

 

 

   

 

 

   

 

 

 

Other :

Benefits paid by the plan

 (40,451 31,778   (8,673

Contributions paid into the plan

 —     (131,789 (131,789

Change in subsidiaries

 42   (365 (323

Effect of movements in exchange rates

 (93 —     (93
  

 

 

   

 

 

   

 

 

 
 (40,502 (100,376 (140,878
  

 

 

   

 

 

   

 

 

 

Ending balance

1,037,143   (919,488 117,655  
  

 

 

   

 

 

   

 

 

 

Profit or loss arising from defined benefit obligation for the years ended December 31, 2011plans is included in general and 2012 are as follows:administrative expenses.

   2011  2012 

Beginning balance

  618,911    877,037  

Current service cost

   102,252    134,068  

Interest expense

   37,680    44,733  

Actuarial losses (gains)

   140,811    (7,315

Foreign exchange adjustments

   64    26  

Benefit paid by the plan

   (22,681  (40,430
  

 

 

  

 

 

 

Ending balance

  877,037    1,008,119  
  

 

 

  

 

 

 

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES

Notes to the Consolidated Financial Statements — (Continued)

December 31, 2010, 20112012, 2013 and 20122014

(In millions of won)

 

(c) Changes in the fair value of plan assets for the years ended December 31, 2011 and 2012 are as follows:

26.Employee benefits (continued)

 

  2014 
  2011 2012   Defined benefit
obligation
   Plan assets   Net defined
benefit liability
 

Beginning balance

  (448,859  (602,376  1,037,143     (919,488   117,655  

Expected return on plan assets

   (20,640  (26,268

Actuarial losses(gains)

   131    797  

Included in profit or loss

      

Current service cost

   138,370     —       138,370  

Past service cost

   (12,527   —       (12,527

Interest expense (income)

   48,677     (44,695   3,982  
  

 

   

 

   

 

 
 174,520   (44,695 129,825  
  

 

   

 

   

 

 

Included in other comprehensive income:

Remeasurements loss (gain) :

- Actuarial gains (losses) arising from :

Demographic assumptions

 (550 —     (550

Financial assumptions

 186,210   —     186,210  

Experience adjustment

 (3,214 —     (3,214

- Return on plan assets excluding interest income

 —     20,953   20,953  
  

 

   

 

   

 

 
 182,446   20,953   203,399  
  

 

   

 

   

 

 

Other :

Benefits paid by the plan

 (52,490 42,644   (9,846

Contributions paid into the plan

   (151,142  (177,362 —     (136,838 (136,838

Benefit paid by the plan

   18,134    11,158  

Succession from associates

 5,199   —     5,199  

Effect of movements in exchange rates

 63   —     63  
  

 

   

 

   

 

 
 (47,228 (94,194 (141,422
  

 

  

 

   

 

   

 

   

 

 

Ending balance

  (602,376  (794,0511,346,881   (1,037,424 309,457  
  

 

  

 

   

 

   

 

   

 

 

(d) Expense recognized in profitProfit or loss for the years ended December 31, 2010, 2011 and 2012 are as follows:

   2010  2011  2012 

Current service costs

  86,289    102,252    134,068  

Interest expense

   32,313    37,680    44,733  

Expected return on plan assets

   (16,339  (20,640  (26,268

Actuarial gains (losses)

   74,837    140,680    (6,518
  

 

 

  

 

 

  

 

 

 
  177,100    259,972    146,015  
  

 

 

  

 

 

  

 

 

 

(e) Historical information for the amounts related toarising from defined benefit plans recognized for the current yearis included in general and previous years are as follows:administrative expenses.

 

  January 1,
2010
  December 31,
2010
  December 31,
2011
  December 31,
2012
 

Present value of defined benefit obligation

 461,113    618,911    877,037    1,008,119  

Fair value of plan assets

  (314,747  (448,859  (602,376  (794,051
 

 

 

  

 

 

  

 

 

  

 

 

 
  146,366    170,052    274,661    214,068  
 

 

 

  

 

 

  

 

 

  

 

 

 

Adjustments to defined benefit obligation

      74,927    140,811    (7,315

Adjustments to plan assets

      90    131    797  

(f) Plan assets as of December 31, 2011 and 2012 are as follows:

(c)The composition of plan assets as of December 31, 2013 and 2014 are as follows:

 

  2011   2012   2013   2014 

Plan assets

    

Plan assets comprise:

    

Equity securities

  28,230     28,680    35,691     52,872  

Debt securities

   518,647     713     741     747  

Due from banks

   49,025     726,134     868,455     982,841  

Other

   6,474     38,524     14,601     964  
  

 

   

 

   

 

   

 

 
  602,376     794,051  919,488   1,037,424  
  

 

   

 

   

 

   

 

 

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES

Notes to the Consolidated Financial Statements — (Continued)

December 31, 2010, 20112012, 2013 and 20122014

(In millions of won)

(g) Actuarial assumptions as of December 31, 2011 and 2012 are as follows:

 

26.
2011
AssumptionsDescriptions

Discount rate

5.02%~5.37%AA Corporate bond yields

Expected return on plan assets

3.26%~4.38%Weighted average yield for the past

Future salary increasing rate

2.00%~4.06%
+ Upgrade
rate
Average for 5 years
2012
AssumptionsDescriptions

Discount rate

3.06%~4.44%AA Corporate bond yields

Expected return on plan assets

3.17%~4.74%Weighted average yield for the past

Future salary increasing rate

1.88%~4.22%
+ Upgrade
rate
Average for 5 yearsEmployee benefits (continued)

 

27.

Provisions

(d)
Actuarial assumptions as of December 31, 2013 and 2014 are as follows:

(a) Provisions

   2013  2014  

Description

Discount rate

  4.12%~4.98%  3.04%~4.02%  AA corporate bond yields

Future salary increase rate (*)

  2.28%~3.66%+
Upgrade rate
  2.54%~4.45%
+ Upgrade rate
  Average for 5 years

Weighted-average duration

  7.71 year~

16.11 year

  7.68 year~

16.33 year

  

(*)Future salary increase rate of Everdigm Corp., which is Shinhan Private Equity’s consolidated subsidiary, is 7.38% as of December 31, 2014.

(e)Sensitivity analysis

Reasonably possible changes as of December 31, 2011 and 2012 are as follows:2014 to one of the relevant actuarial assumptions, holding other assumptions constant, would have affected the defined benefit obligation by the amounts shown below.

 

   2011   2012 

Asset retirement obligations

  35,727     39,348  

Expected loss related to litigation

   215,808     135,748  

Unused credit commitments

   444,770     415,372  

Bonus card points program

   24,439     24,873  

Financial guarantee contracts issued

   85,778     77,840  

Others

   63,070     53,665  
  

 

 

   

 

 

 
  869,592     746,846  
  

 

 

   

 

 

 

(b) Changes in provisions for the years ended December 31, 2011 and 2012 are as follows:

   Defined benefit obligation 
   Increase   Decrease 

Discount rate (1%p movement)

  1,182,823     1,543,900  

Future salary increase rate (1%p movement)

   1,544,331     1,179,600  

 

   2011 
   Asset
retirement
  Litigation  Unused
credit
  Card
point(*)
  Guarantee  Other  Total 

Beginning balance

  33,693    101,132    462,477    25,203    170,983    65,870    859,358  

Provision (reversal)

   297    124,551    (18,570  17,265    (70,860  (1,407  51,276  

Provision used

   (526  (9,875      (18,029      (4,751  (33,181

Foreign exchange translation

           863        1,227        2,090  

Others

   2,263                (15,572  3,358    (9,951
  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 

Ending balance

  35,727    215,808    444,770    24,439    85,778    63,070    869,592  
  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 
27.Provisions

(a)Provisions as of December 31, 2013 and 2014 are as follows:

   2013   2014 

Asset retirement obligations

  41,730     44,181  

Expected loss related to litigation

   106,202     33,377  

Unused credit commitments

   411,171     402,877  

Bonus card points program

   29,104     33,113  

Financial guarantee contracts issued

   92,980     107,209  

Others

   69,096     73,408  
  

 

 

   

 

 

 
750,283   694,165  
  

 

 

   

 

 

 

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES

Notes to the Consolidated Financial Statements — (Continued)

December 31, 2010, 20112012, 2013 and 20122014

(In millions of won)

 

   2012 
   Asset
retirement
  Litigation  Unused
credit
  Card
point(*)
  Guarantee  Other  Total 

Beginning balance

  35,727    215,808    444,770    24,439    85,778    63,070    869,592  

Provision (reversal)

   676    13,986    (26,772  39,142    7,949    13,356    48,337  

Provision used

   (439  (93,586      (38,708      (22,118  (154,851

Foreign exchange translation

       (460  (2,651      (2,428  (643  (6,182

Others

   3,384        25        (13,459      (10,050
  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 

Ending balance

  39,348    135,748    415,372    24,873    77,840    53,665    746,846  
  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 
27.Provisions (continued)

(b)Changes in provisions for the years ended December 31, 2013 and 2014 were as follows:

   2013 
   Asset
retirement
  Litigation  Unused
credit
  Card point
(*1)
  Guarantee  Other  Total 

Beginning balance

  39,348    135,748    415,420    24,873    77,840    54,656    747,885  

Provision (reversal)

   301    3,456    (5,390  60,847    21,906    61,961    143,081  

Provision used

   (993  (32,844  —      (56,616  —      (44,515  (134,968

Foreign exchange translation

   —      (158  1,141    —      2,240    (41  3,182  

Others

   3,074    —      —      —      (9,006  (2,965  (8,897
  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 

Ending balance

41,730   106,202   411,171   29,104   92,980   69,096   750,283  
  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 
   2014 
   Asset
retirement
  Litigation  Unused
credit
  Card point
(*1)
  Guarantee  Other  Total 

Beginning balance

  41,730    106,202    411,171    29,104    92,980    69,096    750,283  

Provision (reversal)

   408    (23,458  (9,592  42,095    10,365    29,439    49,257  

Provision used

   (2,576  (49,807  —      (48,928  —      (25,900  (127,211

Foreign exchange translation

   —      440    1,298    —      11,603    773    14,114  

Others

   4,619    —      —      10,842    (7,739  —      7,722  
  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 

Ending balance

44,181   33,377   402,877   33,113   107,209   73,408   694,165  
  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 

 

(*)1)

Provisions for card point were classified as fees and commission expense

expense.

(c) Asset retirement obligation liabilities represent the estimated cost to restore the existing leased properties which is discounted to the present value using the appropriate discount rate at the end of the reporting period. Disbursements of such costs are expected to incur at the end of lease contract. Such costs are reasonably estimated using the average lease year and the average restoration expenses. The average lease year is calculated based on the past ten-year historical data of the expired leases. The average restoration expense is calculated based on the actual costs incurred for the past three years using the three-year average inflation rate.

(d) Allowance for guarantees and acceptances as of December 31, 2011 and 2012 are as follows:

   2011  2012 

Guarantees and acceptances outstanding

  10,174,850    9,555,223  

Contingent guarantees and acceptances

   6,882,438    5,202,576  

ABS and ABCP purchase commitments

   1,605,269    1,773,404  

Endorsed bill

   9,748    3,946  
  

 

 

  

 

 

 
  18,672,306    16,535,149  
  

 

 

  

 

 

 

Allowance for loss on guarantees and acceptances

  85,778    77,840  

Ratio

   0.46  0.47
  

 

 

  

 

 

 

 

28.

Liability under insurance contracts

(c)
Asset retirement obligation liabilities represent the estimated cost to restore the existing leased properties which is discounted to the present value using the appropriate discount rate at the end of the reporting period. Disbursements of such costs are expected to incur at the end of lease contract. Such costs are reasonably estimated using the average lease year and the average restoration expenses. The average lease year is calculated based on the past ten-year historical data of the expired leases. The average restoration expense is calculated based on the actual costs incurred for the past three years using the three-year average inflation rate.

(a) Insurance liabilities as of December 31, 2011 and 2012 are as follows:

(d)Allowance for guarantees and acceptances as of December 31, 2013 and 2014 are as follows:

 

   2011   2012 

Policy reserve

  10,861,243     13,415,015  

Policyholder’s equity adjustment

   6,011     3,544  
  

 

 

   

 

 

 
  10,867,254     13,418,559  
  

 

 

   

 

 

 
   2013   2014 

Guarantees and acceptances outstanding

  10,564,718     10,796,896  

Contingent guarantees and acceptances

   5,053,750     4,335,333  

ABS and ABCP purchase commitments

   1,599,331     2,143,308  

Endorsed bill

   54,460     51,043  
  

 

 

   

 

 

 
17,272,259   17,326,580  
  

 

 

   

 

 

 

Allowance for loss on guarantees and acceptances

92,980   107,209  

Ratio

%0.54   0.62  

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES

Notes to the Consolidated Financial Statements — (Continued)

December 31, 2010, 20112012, 2013 and 20122014

(In millions of won)

 

(b) Policy reserve as of December 31, 2011 and 2012 are as follows:

28.Liability under insurance contracts

 

   2011   2012 

Insurance policy reserve

    

Interest rate linked

  6,055,822     8,092,651  

Fixed interest rate

   4,486,193     4,923,178  
  

 

 

   

 

 

 
   10,542,015     13,015,829  
  

 

 

   

 

 

 

Investment contract including discretionary participation feature

    

Interest rate linked

   319,228     399,186  
  

 

 

   

 

 

 
  10,861,243     13,415,015  
  

 

 

   

 

 

 

(c) The details of policy reserves as of December 31, 2011 and 2012 are as follows:

(a)Insurance liabilities as of December 31, 2013 and 2014 are as follows:

 

   2011 
   Individual insurance 
   Pure
endowment
   Death   Endowment   Subtotal 

Premium reserve

  2,411,566     5,065,110     2,715,919     10,192,595  

Guarantee reserve

   7,857     2,664     186     10,707  

Unearned premium reserve

   6     750     1     757  

Reserve for outstanding claims

   43,705     432,549     60,705     536,959  

Interest rate difference guarantee reserve

   2,650     275     22     2,947  

Mortality gains reserve

   8,318     8,741     444     17,503  

Interest gains reserve

   5,024     385     31     5,440  

Long term duration dividend reserve

   77     17     2     96  

Reserve for policyholder’s profit dividend

   7,053               7,053  
  

 

 

   

 

 

   

 

 

   

 

 

 
  2,486,256     5,510,491     2,777,310     10,774,057  
  

 

 

   

 

 

   

 

 

   

 

 

 
   Group insurance 
   Pure
protection
   Savings   Subtotal   Total 

Premium reserve

  50,559     465     51,024     10,243,619  

Guarantee reserve

                  10,707  

Unearned premium reserve

   798          798     1,555  

Reserve for outstanding claims

   35,360          35,360     572,319  

Interest rate difference guarantee reserve

                  2,947  

Mortality gains reserve

   4          4     17,507  

Interest gains reserve

                  5,440  

Long term duration dividend reserve

                  96  

Reserve for policyholder’s profit dividend

                  7,053  
  

 

 

   

 

 

   

 

 

   

 

 

 
  86,721     465     87,186     10,861,243  
  

 

 

   

 

 

   

 

 

   

 

 

 
   2013
(Restated
see note 48)
   2014 

Policy reserve

  15,662,872     17,763,576  

Policyholder’s equity adjustment

   (1,045   12,704  
  

 

 

   

 

 

 
15,661,827   17,776,280  
  

 

 

   

 

 

 

(b)Policy reserve as of December 31, 2013 and 2014 are as follows:

   2013
(Restated
see note 48)
   2014 

Interest rate linked

  10,266,822     11,832,073  

Fixed interest rate

   5,396,050     5,931,503  
  

 

 

   

 

 

 
15,662,872   17,763,576  
  

 

 

   

 

 

 

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES

Notes to the Consolidated Financial Statements — (Continued)

December 31, 2010, 20112012, 2013 and 20122014

(In millions of won)

 

   2012 
   Individual insurance 
   Pure
endowment
   Death   Endowment   Subtotal 

Premium reserve

  2,983,148     5,745,842     3,932,195     12,661,185  

Guarantee reserve

   9,315     4,252     190     13,757  

Unearned premium reserve

   4     698          702  

Reserve for outstanding claims

   49,891     494,767     83,964     628,622  

Interest rate difference guarantee reserve

   2,534     229     20     2,783  

Mortality gains reserve

   7,910     7,292     397     15,599  

Interest gains reserve

   9,202     334     29     9,565  

Long term duration dividend reserve

   73     14     2     89  

Reserve for policyholder’s profit dividend

   5,388               5,388  

Reserve for losses on dividend insurance contract

   1,289               1,289  
  

 

 

   

 

 

   

 

 

   

 

 

 
  3,068,754     6,253,428     4,016,797     13,338,979  
  

 

 

   

 

 

   

 

 

   

 

 

 
   Group insurance 
   Pure
protection
   Savings   Subtotal   Total 

Premium reserve

  42,471     281     42,752     12,703,937  

Guarantee reserve

                  13,757  

Unearned premium reserve

   548          548     1,250  

Reserve for outstanding claims

   32,731          32,731     661,353  

Interest rate difference guarantee reserve

                  2,783  

Mortality gains reserve

   5          5     15,604  

Interest gains reserve

                  9,565  

Long term duration dividend reserve

                  89  

Reserve for policyholder’s profit dividend

                  5,388  

Reserve for losses on dividend insurance contract

                  1,289  
  

 

 

   

 

 

   

 

 

   

 

 

 
  75,755     281     76,036     13,415,015  
  

 

 

   

 

 

   

 

 

   

 

 

 

(d) Reinsurance credit risk as of December 31, 2011 and 2012 are as follows:

28.Liability under insurance contracts (continued)

 

   2011 
   Reinsurance assets   Reinsurance account
receivable
 

AA- to AA+

  295       

A- to A+

   1,094       
  

 

 

   

 

 

 
  1,389       
  

 

 

   

 

 

 
   2012 
   Reinsurance assets   Reinsurance account
receivable
 

AA- to AA+

  133     139  

A- to A+

   777     2,518  
  

 

 

   

 

 

 
  910     2,657  
  

 

 

   

 

 

 
(c)The details of policy reserves as of December 31, 2013 and 2014 are as follows:

   2013 (Restated, see note 48) 
   Individual insurance   Group insurance     
   Pure
endowment
   Death   Endowment   Subtotal   Pure
protection
   Savings   Subtotal   Total 

Premium reserve

  3,302,310     6,484,119     5,023,728     14,810,157     38,091     278     38,369     14,848,526  

Guarantee reserve

   10,141     13,495     187     23,823     —       —       —       23,823  

Unearned premium reserve

   3     621     —       624     556     —       556     1,180  

Reserve for outstanding claims

   55,723     563,061     104,958     723,742     29,046     —       29,046     752,788  

Interest rate difference guarantee reserve

   2,422     194     19     2,635     —       —       —       2,635  

Mortality gains reserve

   7,579     6,246     354     14,179     5     —       5     14,184  

Interest gains reserve

   12,461     296     27     12,784     —       —       —       12,784  

Long term duration dividend reserve

   70     12     2     84     —       —       —       84  

Reserve for policyholder’s profit dividend

   3,877     —       —       3,877     —       —       —       3,877  

Reserve for losses on dividend insurance contract

   2,991     —       —       2,991     —       —       —       2,991  
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 
3,397,577   7,068,044   5,129,275   15,594,896   67,698   278   67,976   15,662,872  
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES

Notes to the Consolidated Financial Statements — (Continued)

December 31, 2010, 20112012, 2013 and 20122014

(In millions of won)

 

(e) Income or expenses on insurance for the years ended December 31, 2010, 2011 and 2012 are as follows:

28.Liability under insurance contracts (continued)

 

   2010  2011  2012 

Insurance income

    

Premium income

  3,109,610    3,553,537    4,412,777  

Reinsurance income

   99,329    7,528    5,348  

Separate account income

   69,888    22,008    15,665  
  

 

 

  

 

 

  

 

 

 
   3,278,827    3,583,073    4,433,790  
  

 

 

  

 

 

  

 

 

 

Insurance expenses

    

Claims paid

   1,255,901    1,329,067    1,508,778  

Reinsurance premium expenses

   99,451    6,733    5,011  

Provision for policy reserves

   1,510,472    1,882,436    2,554,251  

Separate account expenses

   69,888    22,008    15,665  

Discount charge

   361    332    406  

Acquisition costs

   508,805    656,236    686,716  

Collection expenses

   11,498    12,373    13,793  

Deferred acquisition costs(-)

   (470,579  (622,198  (631,056

Amortization of deferred acquisition costs

   368,599    415,287    489,529  
  

 

 

  

 

 

  

 

 

 
   3,354,396    3,702,274    4,643,093  
  

 

 

  

 

 

  

 

 

 

Net loss on insurance

  (75,569  (119,201  (209,303
  

 

 

  

 

 

  

 

 

 

(f) Maturity of premium reserve as of December 31, 2011 and 2012 are as follows:
   2014 
   Individual insurance   Group insurance     
   Pure
endowment
   Death   Endowment   Subtotal   Pure
protection
   Savings   Subtotal   Total 

Premium reserve

  3,657,740     7,338,766     5,793,465     16,789,971     36,939     286     37,225     16,827,196  

Guarantee reserve

   10,601     20,965     179     31,745     —       —       —       31,745  

Unearned premium reserve

   3     544     —       547     1,228     —       1,228     1,775  

Reserve for outstanding claims

   62,489     629,976     143,756     836,221     29,929     —       29,929     866,150  

Interest rate difference guarantee reserve

   2,214     176     16     2,406     —       —       —       2,406  

Mortality gains reserve

   7,072     5,639     294     13,005     6     —       6     13,011  

Interest gains reserve

   15,101     276     25     15,402     —       —       —       15,402  

Long term duration dividend reserve

   65     11     2     78     —       —       —       78  

Reserve for policyholder’s profit dividend

   3,666     —       —       3,666     —       —       —       3,666  

Reserve for losses on dividend insurance contract

   2,147     —       —       2,147     —       —       —       2,147  
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 
3,761,098   7,996,353   5,937,737   17,695,188   68,102   286   68,388   17,763,576  
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

   2011 
   Less than
1 year
   1 ~ 3
years
   3 ~ 7
years
   7 ~ 10
years
   10 ~ 20
years
   More than
20 years
   Total 

Interest rate linked

  5,342     137,826     128,667     945,079     463,675     4,206,526     5,887,115  

Fixed interest rate

   27,535     100,440     130,116     379,365     1,232,174     2,180,838     4,050,468  

Others

        3     1,157     446     1,879     302,551     306,036  
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Ending balance

  32,877     238,269     259,940     1,324,890     1,697,728     6,689,915     10,243,619  
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

   2012 
   Less than
1 year
   1 ~ 3
years
   3 ~ 7
years
   7 ~ 10
years
   10 ~ 20
years
   More than
20 years
   Total 

Interest rate linked

  9,302     209,844     212,810     1,191,045     659,385     5,590,001     7,872,387  

Fixed interest rate

   56,883     65,960     219,535     342,018     1,273,608     2,491,885     4,449,889  

Others

        892     592     633     2,075     377,469     381,661  
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Ending balance

  66,185     276,696     432,937     1,533,696     1,935,068     8,459,355     12,703,937  
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES

Notes to the Consolidated Financial Statements — (Continued)

December 31, 2010, 20112012, 2013 and 20122014

(In millions of won)

 

28.Liability under insurance contracts (continued)

(g) Liability adequacy test, LAT

(d)Reinsurance credit risk as of December 31, 2013 and 2014 are as follows:

   2013 
   Reinsurance
assets
   Reinsurance
account receivable
 

AA- to AA+

  129     434  

A- to A+

   647     1,673  
  

 

 

   

 

 

 
776   2,107  
  

 

 

   

 

 

 

   2014 
   Reinsurance
assets
   Reinsurance
account receivable
 

AA- to AA+

  270     661  

A- to A+

   750     1,114  
  

 

 

   

 

 

 
1,020   1,775  
  

 

 

   

 

 

 

(e)Income or expenses on insurance for the years ended December 31, 2012, 2013 and 2014 are as follows:

   2012
(Restated
see note 48)
   2013
(Restated
see note 48)
   2014 

Insurance income

      

Premium income

  4,412,996     4,210,818     4,199,227  

Reinsurance income

   5,348     4,301     3,595  

Separate account income

   15,665     14,894     18,298  
  

 

 

   

 

 

   

 

 

 
 4,434,009   4,230,013   4,221,120  

Insurance expenses

Claims paid

 (1,508,997 (1,679,865 (1,890,213

Reinsurance premium expenses

 (5,011 (4,115 (4,485

Provision for policy reserves

 (2,556,323 (2,246,076 (2,100,459

Separate account expenses

 (15,665 (14,894 (18,298

Discount charge

 (406 (1,640 (394

Acquisition costs

 (686,716 (566,456 (514,997

Collection expenses

 (13,793 (12,538 (13,251

Deferred acquisition costs

 631,056   431,058   370,925  

Amortization of deferred acquisition costs

 (489,529 (518,265 (463,148
  

 

 

   

 

 

   

 

 

 
 (4,645,384 (4,612,791 (4,634,320
  

 

 

   

 

 

   

 

 

 

Net loss on insurance

(211,375 (382,778 (413,200
  

 

 

   

 

 

   

 

 

 

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES

Notes to the Consolidated Financial Statements

December 31, 2012, 2013 and 2014

(In millions of won)

28.Liability under insurance contracts (continued)

(f)Maturity of premium reserve as of December 31, 2013 and 2014 are as follows:

   2013 
   Less than
1 year
   1 ~ 3
years
   3 ~ 7
years
   7 ~ 10
years
   10 ~ 20
years
   More than
20 years
   Total 

Interest rate linked

  41,429     37,924     349,342     377,535     1,221,327     2,849,376     4,876,933  

Fixed interest rate

   127,120     132,806     646,877     983,459     846,873     7,234,458     9,971,593  
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Ending balance

168,549   170,730   996,219   1,360,994   2,068,200   10,083,834   14,848,526  
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

   2014 
   Less than
1 year
   1 ~ 3
years
   3 ~ 7
years
   7 ~ 10
years
   10 ~ 20
years
   More than
20 years
   Total 

Interest rate linked

  21,789     41,189     430,313     493,853     1,149,626     3,225,055     5,361,825  

Fixed interest rate

   83,211     92,768     1,062,364     839,953     978,613     8,408,462     11,465,371  
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Ending balance

105,000   133,957   1,492,677   1,333,806   2,128,239   11,633,517   16,827,196  
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

(g)Liability adequacy test, LAT

Liability adequacy tests were performed on the premium reserve, unearned premium reserve and guarantee reserve as of March 31, 2012 of contractfor the contracts held at December 31, 20112013 and 2010.2014. The premium reserve considered the amount net level premium reserve less, where appropriate, deferred acquisition cost in accordance with the article6-3 of Regulation on Supervision of Insurance Business Act. As a result, LAT surplus was ₩1,697,342 million. However, liability adequacy test as of December 31, 2012 was not performed since there had not been any significant changes in the estimation, compared with the preceding test.

The assumptions of the current estimation used to assessment and their basis for calculation was as follows:

 

  

Assumption

     

Assumptions

   
  

2011

  

2012

  

Measurement basis

  

2013

  

2014

  

Measurement basis

Discount rate

  4.96% ~ 5.41%  4.69% ~ 5.48%  

Future rate of return on invested asset based on the rate scenario suggested by FSS.

  3.74% ~ 10.61%  3.41% ~ 21.03%  Future rate of return on invested asset based on the rate scenario suggested by FSS

Mortality rate

  15% ~ 160%  15% ~ 160%  

Rate of premium paid on risk premium based on experience-based rate by classes of sales channel, product and transition period of last 5 years.

  9% ~ 256%  5% ~ 310%  Rate of premium paid on risk premium based on experience-based rate by classes of sales channel, product and transition period of last 5 years

Operating expense rate

  

Acquisition cost

— The first time : 131.6% ~ 378.7%

— From the second time : 0% ~ 90.0%

Maintenance expense (each case): 1,170won ~ 8,589won

Collection expenses (on gross premium): 0.11% ~ 1.71%

  

Acquisition cost

— The first time : 90.0% ~ 394.0%

— From the second time : 0% ~ 90.0%

Maintenance expense (each case): 1,691won ~ 8,856won

Collection expenses (on gross premium): 0.01% ~ 1.14%

  

Operating expense rate on gross premium or expense per contract based on experience-based rate of last 1 year

  

Acquisition cost

- The first time :

90.0% ~ 534%-

From the second time : 0% ~ 274% Maintenance expense (each case):

1,232won ~ 9,429won Collection expenses (on gross premium):

0won ~ 438won

  

Acquisition cost

- The first time :

90% ~ 818%

- From the second time :

0% ~ 258%

Maintenance expense (each case):

1,325won ~ 6,634won

Collection expenses (on gross premium):

0won ~ 431won

  Operating expense rate on gross premium or expense per contract based on experience-based rate of last 1 year

Surrender ratio

  0.3% ~ 46.1%  1.4% ~ 46.3%  

Surrender ratio by classes of sales channel, product and transition period of last 5 years.

  0% ~ 60.9%  0% ~ 62.7%  Surrender ratio by classes of sales channel, product and transition period of last 5 years

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES

Notes to the Consolidated Financial Statements — (Continued)

December 31, 2010, 20112012, 2013 and 20122014

(In millions of won)won, except per share data)

28.Liability under insurance contracts (continued)

 

The result of liability adequacy test as of December 31, 20112013 and 20122014 are as follows:

 

  2011   2013 
  Provisions for test   LAT base   Premium
loss(surplus)
   Provisions for test   LAT base   Premium loss
(surplus)
 

Participating

            

Fixed interest

  576,604     694,219     117,615    586,624     1,080,943     494,319  

Variable interest

   590,919     561,188     (29,731   626,862     621,944     (4,918
  

 

   

 

   

 

   

 

   

 

   

 

 
   1,167,523     1,255,407     87,884   1,213,486   1,702,887   489,401  
  

 

   

 

   

 

   

 

   

 

   

 

 

Non- Participating

      

Non-Participating

Fixed interest

   2,829,997     2,225,492     (604,505 3,920,626   3,546,318   (374,308

Variable interest

   5,203,899     3,972,820     (1,231,079 10,706,716   8,446,667   (2,260,049
  

 

   

 

   

 

   

 

   

 

   

 

 
   8,033,896     6,198,312     (1,835,584 14,627,342   11,992,985   (2,634,357
  

 

   

 

   

 

   

 

   

 

   

 

 

Option and Guarantee

   12,788     63,145     50,357  

Option and guarantee

 23,822   204,963   181,141  
  

 

   

 

   

 

   

 

   

 

   

 

 
  9,214,207     7,516,864     (1,697,34315,864,650   13,900,835   (1,963,815
  

 

   

 

   

 

   

 

   

 

   

 

 
  2012 
  Provisions for test   LAT base   Premium
loss(surplus)
 

Participating

      

Fixed interest

  584,566     740,489     155,923  

Variable interest

   483,985     464,575     (19,410
  

 

   

 

   

 

 
   1,068,551     1,205,064     136,513  
  

 

   

 

   

 

 

Non- Participating

      

Fixed interest

   3,097,139     2,474,500     (622,639

Variable interest

   6,579,371     5,478,979     (1,100,392
  

 

   

 

   

 

 
   9,676,510     7,953,479     (1,723,031
  

 

   

 

   

 

 

Option and Guarantee

   12,126     67,255     55,129  
  

 

   

 

   

 

 
  10,757,187     9,225,798     (1,531,389
  

 

   

 

   

 

 

   2014 
   Provisions for test   LAT base   Premium loss
(surplus)
 

Participating

      

Fixed interest

  592,415     1,150,996     558,581  

Variable interest

   696,080     726,853     30,773  
  

 

 

   

 

 

   

 

 

 
 1,288,495   1,877,849   589,354  
  

 

 

   

 

 

   

 

 

 

Non-Participating

Fixed interest

 4,451,910   3,991,966   (459,944

Variable interest

 12,369,639   10,620,204   (1,749,435
  

 

 

   

 

 

   

 

 

 
 16,821,549   14,612,170   (2,209,379
  

 

 

   

 

 

   

 

 

 

Option and guarantee

 31,747   98,400   66,653  
  

 

 

   

 

 

   

 

 

 
18,141,791   16,588,419   (1,553,372
  

 

 

   

 

 

   

 

 

 

Sensitivity analysis as of December 31, 20112013 and 20122014 are as follows:

 

  LAT fluctuation   LAT fluctuation 
  2011 2012   2013   2014 

Discount rate increased by 0.5%

  (534,215  (661,182  (876,040   (1,028,258

Discount rate decreased by 0.5%

   593,771    733,319     993,435     1,202,286  

Operating expense increased by 10%

   154,445    180,711     224,335     241,465  

Mortality rate increased by 10%

   309,112    382,932     513,309     495,624  

Mortality rate increased by 5%

   154,556    191,466     256,274     248,801  

Surrender ratio increased by 10%

  110,635    115,088     165,307     151,132  

(*)As a result of sensitivity analysis above, there are no effects on income and capital, because the increase of LAT does not exceed LAT surplus.

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES

Notes to the Consolidated Financial Statements — (Continued)

December 31, 2010, 20112012, 2013 and 20122014

(In millions of won)

 

29.

Other liabilities

Other liabilities as of December 31, 20112013 and 20122014 are as follows:

 

  2011 2012   2013   2014 

Accounts payable

  7,537,921    6,061,149    4,854,478     6,762,516  

Accrued expenses

   3,403,326    3,316,840     3,302,409     3,216,009  

Dividend payable

   25,987    27,599     27,837     24,524  

Advance receipts

   86,651    125,419     243,412     62,326  

Unearned income(*)

   335,845    318,603  

Unearned income (*)

   318,572     354,822  

Withholding value-added tax and other taxes

   261,811    343,863     492,469     490,556  

Securities deposit received

   720,594    674,392     654,826     733,023  

Foreign exchange remittances pending

   202,365    207,461     206,405     228,017  

Domestic exchange remittances pending

   2,129,833    3,032,615     1,022,871     1,524,019  

Borrowing from trust account

   1,474,568    2,377,502     2,299,929     2,020,712  

Due to agencies

   394,206    657,855     588,020     648,430  

Deposits for subscription

   45,444    70,820     72,270     88,010  

Separate account liabilities

   1,690,179    1,922,465     2,203,997     2,411,454  

Sundry liabilities

   1,405,091    2,041,032     2,538,431     2,398,937  

Other

   157,915    340,151     219,286     100,978  

Present value discount account

   (29,568  (25,717   (24,397   (24,468
  

 

  

 

   

 

   

 

 
  19,842,168    21,492,049  19,020,815   21,039,865  
  

 

  

 

   

 

   

 

 

 

(*)

Changes in deferred (unearned) point income for the years ended December 31, 20112013 and 20122014 are as follows:

 

  2011 2012   2013   2014 

Beginning balance

  138,940    150,177    158,895     140,436  

Deferred income

   171,061    184,248     208,618     262,383  

Recognized income

   (159,824  (175,530   (227,077   (234,331
  

 

  

 

   

 

   

 

 

Ending balance

  150,177    158,895  140,436   168,488  
  

 

  

 

   

 

   

 

 

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES

Notes to the Consolidated Financial Statements — (Continued)

December 31, 2010, 20112012, 2013 and 20122014

(In millions of won)

 

30.

Equity

(a) Equity as of December 31, 2011 and 2012 are as follows:

   2011  2012 

Capital stock:

   

Common stock

  2,370,998    2,370,998  

Preferred stock

   274,055    274,055  
  

 

 

  

 

 

 
   2,645,053    2,645,053  
  

 

 

  

 

 

 

Hybrid bond

   238,582    537,443  

Capital surplus:

   

Share premium

   9,494,769    9,494,769  

Others

   392,080    392,430  
  

 

 

  

 

 

 
   9,886,849    9,887,199  
  

 

 

  

 

 

 

Capital adjustments

   (392,654  (393,097

Accumulated other comprehensive income, net of tax:

   

Valuation gain(loss) on available-for-sale financial assets

   1,208,744    1,219,415  

Equity in other comprehensive income of associates

   1,404    5,501  

Foreign currency translation adjustments for foreign operations

   (1,841  (86,962

Net loss from cash flow hedges

   (20,501  (4,846

Other comprehensive income of separate account

   1,142    1,712  
  

 

 

  

 

 

 
   1,188,948    1,134,820  
  

 

 

  

 

 

 

Retained earnings:

   10,829,723    12,499,259  

Non-controlling interest

   2,462,304    2,469,146  
  

 

 

  

 

 

 
  26,858,805    28,779,823  
  

 

 

  

 

 

 

 

(*)(a)Equity as of December 31, 2013 and 2014 are as follows:

  2013
(Restated see
note 48)
  2014 

Capital stock:

     

Common stock

  2,370,998    2,370,998  

Preferred stock

  274,055    274,055  
 

 

 

  

 

 

 
 2,645,053   2,645,053  
 

 

 

  

 

 

 

Hybrid bond

 537,443   537,443  

Capital surplus:

Share premium

 9,494,769   9,494,769  

Others

 392,566   392,566  
 

 

 

  

 

 

 
 9,887,335   9,887,335  
 

 

 

  

 

 

 

Capital adjustments

 (393,128 (393,405

Accumulated other comprehensive income, net of tax:

Valuation gain (loss) on available-for-sale financial assets

 958,115   1,092,622  

Equity in other comprehensive income of associates

 690   6,945  

Foreign currency translation adjustments for foreign operations

 (146,122 (158,107

Net loss from cash flow hedges

 1,243   (15,134

Other comprehensive income of separate account

 (117 5,703  

Actuarial gains (losses)

 (140,842 (294,135
 

 

 

  

 

 

 
 672,967   637,894  
 

 

 

  

 

 

 

Retained earnings (*1)

 14,188,480   15,869,779  

Non-controlling interest (*2)

 2,316,988   1,330,809  
 

 

 

  

 

 

 
29,855,138   30,514,908  
 

 

 

  

 

 

 

(*1)Restriction on appropriation of retained earnings is as follows:

1)Legal reserve wasof ₩1,616,961 million and ₩1,690,125 million for the years ended December 31, 2013 and 2014, respectively.
2)Regulatory reserve for loan loss of ₩7,621 million and ₩8,479 million for the years ended December 31, 2013 and 2014, respectively.
3)Retained earnings restricted for dividend at subsidiaries level pursuant to law and regulations amounts to ₩3,916,816 million for the dividend to stockholders by law or legislation. According to the article 53 of the Financial Holding Companies Act, the controlling company is required to appropriate a legal reserve in an amount equal to at least 10% of cash dividends for each accounting period until the reserve equals 100% of stated capital. The legal reserve may be used to reduce a deficit or may be transferred to common stocks in connection with a free issue of shares

years ended December 31, 2014.

(b) Capital stock

(*2)The hybrid bonds of ₩2,099,350 million and ₩1,100,250 million issued by Shinhan Bank were attributed to non-controlling interests as of December 31, 2013 and 2014, respectively. Dividends to those hybrid bonds of ₩133,268 million and ₩96,293 million were attributed to non-controlling interests for years ended December 31, 2013 and 2014, respectively.

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES

Notes to the Consolidated Financial Statements

December 31, 2012, 2013 and 2014

(In millions of won)

30.Equity (continued)

(b)Capital stock

i) Capital stock of the Group as of December 31, 20112013 and 20122014 are as follows:

 

Number of authorized shares

 1,000,000,000  

Par value per share in won

5,000  

Number of issued common stocks outstanding

 474,199,587  

Number of issued preferred stocks outstanding

— As of December 31, 2011

54,811,000

— As of December 31, 2012

 11,100,000  

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES

Notes to the Consolidated Financial Statements — (Continued)

December 31, 2010, 2011 and 2012

(In millions of won)

The capital stock does not match the total amount of the par value for preferred stock issued ₩55,500 million as of December 31, 20122014 because redeemable preferred stock (43,711,000 shares) has been repaid by retirement of stock method.

ii) Preferred stocks issued by the Group as of December 31, 20122014 are as follows:

 

  Number of
shares
   Predetermined
dividend rate (%) (*1)
 

Redeemable period

  Number of
shares
   Predetermined
dividend rate (%) (*1)
 Redeemable period 

Redeemable preferred stock:

          

Series 12 (*2)

   11,100,000     5.58 

April 21, 2016 - April 21, 2031

   11,100,000     5.58 April 21, 2016 - April 21, 2031  

 

(*1)

Based on initial issuance price

(*2)

The Group maintains the right to redeem Series 12 redeemable preferred stock in part or in its entirety withinduring the redeemable yearperiod at par value (considered(reflecting contract dividend rate). If the preferred shares are not redeemed by the end of the redeemable year,period, those rights will lapse.

(c) Hybrid bond

(c)Hybrid bond

Hybrid bond classified as other equity as of December 31, 20112013 and 20122014 are as follows:

 

         Amount     
   

Issue date

  

Maturity date

  2011   2012   Interest rate (%) 

Hybrid bond

  ₩ October 24, 2011  October 24, 2041   238,582     238,582     5.80
  May 22, 2012  May 22, 2042        298,861     5.34
      

 

 

   

 

 

   
       238,582     537,443    
      

 

 

   

 

 

   

Issue date

  Maturity date  2013   2014   Interest rate (%)

October 24, 2011

  October 24, 2041  238,582     238,582    5.80%

May 22, 2012

  May 22, 2042   298,861     298,861    5.34%
    

 

 

   

 

 

   
537,443   537,443  
    

 

 

   

 

 

   

The above hybrid bonds can be repaid at par value early after 5 years from date of issuance, and the Group has an unconditional right to extend the maturity under the same condition. In addition, if no dividend wasis to be paid for common shares, the agreed interest wasis also not paid.

(d) Capital adjustments

(d)Capital adjustments

Changes in capital adjustments for the years ended December 31, 20112013 and 20122014 are as follows:

 

  2011 2012   2013   2014 

Beginning balance

  (390,853  (392,654  (393,097   (393,128

Changes in a parent’s ownership interest in a subsidiary

   (1,801    

Other transactions with owners

       (443   (31   (277
  

 

  

 

   

 

   

 

 

Ending balance

  (392,654  (393,097(393,128 (393,405
  

 

  

 

   

 

   

 

 

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES

Notes to the Consolidated Financial Statements — (Continued)

December 31, 2010, 20112012, 2013 and 20122014

(In millions of won)

 

30.Equity (continued)

(e)Accumulated other comprehensive income

(e) Accumulated other comprehensive income

i) Changes in accumulated other comprehensive income for the years ended December 31, 20112013 and 20122014 are as follows:

 

  2013 (Restated, see note 48) 
 2011   Items that are or may be reclassified to profit or loss Items that will
never be
reclassified to
profit or loss
 Total 
 Valuation
gain(loss) on
available-for-
sale financial
assets
 Equity in other
comprehensive
income of
associates
 Foreign
currency
translation
adjustments
for foreign
operations
 Net loss
from cash
flow hedges
 Other
Comprehensive
income of
separate
account
 Total   Unrealized
gain (loss) on
available-for-sale
financial
assets
 Equity in other
comprehensive
income of
associates
 Foreign currency
translation
adjustments
for foreign
operations
 Net loss
from cash
flow
hedges
 Other comprehensive
income of separate
account
 Remeasurements of
the defined benefit
plans
 

Beginning balance

 1,668,944    (1,313  (17,927  (21,930  1,721    1,629,495    1,225,809   5,501   (88,298 (4,846 1,713   (159,758 980,121  

Fair value evaluation

  424,365    3,172            (681  426,856  

Reclassification

  (956,829          (37,345      (994,174

Change due to fair value

   234,026   (4,979  —      —     (2,414  —     226,633  

Reclassification:

        

Change due to impairment or disposal

   (583,253  —      —      —      —      —     (583,253

Effect of hedge accounting

   —      —      —     37,580    —      —     37,580  

Hedging

  (8,318      (4,790  38,569        25,461     4,170    —     71,031   (29,546  —      —     45,655  

Effects from exchange rate fluctuations

  17        16,201            16,218     (9,374  —     (116,552  —      —      —     (125,926

Remeasurements of the defined benefit plans

   —      —      —      —      —     24,635   24,635  

Deferred income taxes

  80,329    (455  4,709    205    102    84,890     85,488   168   (12,324 (1,944 584   (6,036 65,936  

Non-controlling interest

  236        (34          202  

Non-controlling Interests

   1,249    —     20    —      —     317   1,586  
 

 

  

 

  

 

  

 

  

 

  

 

   

 

  

 

  

 

  

 

  

 

  

 

  

 

 

Ending balance

 1,208,744    1,404    (1,841  (20,501  1,142    1,188,948  958,115   690   (146,123 1,244   (117 (140,842 672,967  
 

 

  

 

  

 

  

 

  

 

  

 

   

 

  

 

  

 

  

 

  

 

  

 

  

 

 
  2012 
  Valuation
gain(loss) on
available-for-
sale financial
assets
  Equity in other
comprehensive
income of
associates
  Foreign
currency
translation
adjustments
for foreign
operations
  Net loss
from cash
flow hedges
  Other
Comprehensive
income of
separate
account
  Total 

Beginning balance

 1,208,744    1,404    (1,841  (20,501  1,142    1,188,948  

Fair value evaluation

  442,237    3,220            841    446,298  

Reclassification

  (435,725          154,820        (280,905

Hedging

  (3,861      82,095    (134,167      (55,933

Effects from exchange rate fluctuations

  12,785        (150,356          (137,571

Deferred income taxes

  (4,176  877    (17,082  (4,998  (271  (25,650

Non-controlling interest

  (589      222            (367
 

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 

Ending balance

 1,219,415    5,501    (86,962  (4,846  1,712    1,134,820  
 

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES

Notes to the Consolidated Financial Statements — (Continued)

December 31, 2010, 20112012, 2013 and 20122014

(In millions of won)

 

30.Equity (continued)

(f) Appropriation

   2014 
   Items that are or may be reclassified to profit or loss  Items that will
never be
reclassified to
profit or loss
  Total 
   Unrealized
gain (loss) on
available-for-sale
financial
assets
  Equity in other
comprehensive
income of
associates
  Foreign currency
translation
adjustments
for foreign
operations
  Net loss
from cash
flow
hedges
  Other comprehensive
income of separate
account
  Remeasurements of
the defined benefit
plans
  

Beginning balance

  958,115    690    (146,123  1,244    (117  (140,842  672,967  

Change due to fair value

   629,374    6,849    —      —      7,678    —      643,901  

Reclassification:

        

Change due to impairment or disposal

   (479,184  —      —      —      —      —      (479,184

Effect of hedge accounting

   —      —      —      (96,405  —      —      (96,405

Hedging

   2,181    —      15,622    74,798    —      —      92,601  

Effects from exchange rate fluctuations

   21,468    —      (30,376  —      —      —      (8,908

Remeasurements of the defined benefit plans

   —      —      —      —      —      (203,300  (203,300

Deferred income taxes

   (37,931  (594  1,886    5,229    (1,858  48,884    15,616  

Non-controlling interests

   (1,401  —      884     —      1,123    606  
  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 

Ending balance

1,092,622   6,945   (158,107 (15,134 5,703   (294,135 637,894  
  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES

Notes to the Consolidated Financial Statements

December 31, 2012, 2013 and 2014

(In millions of retained earningswon, except per share data)

Consolidated statements

30.Equity (continued)

(f)Appropriation of retained earnings

Statements of appropriation of retained earnings for the years ended December 31, 20112013 and 20122014 are as follows:

 

  2011 2012   2013
(Restated,
see note 48)
   2014 

Unappropriated retained earnings:

       

Balance at beginning of year

  7,744,070    4,846,219    4,972,608     5,232,139  

Repayment of preferred stock

   (3,752,679    

Interest on hybrid bond

   (2,594  (23,688

Dividend to hybrid bonds

   (29,940   (29,940

Net income

   1,672,908    590,449     731,638     662,623  
  

 

  

 

   

 

   

 

 
   5,661,705    5,412,980   5,674,306   5,864,822  
  

 

  

 

 

Reversal of regulatory reserve for loan loss:

       9,901  

Reversal of regulatory reserve for loan losses

 1,165   —    
  

 

  

 

   

 

   

 

 
   5,661,705    5,422,881   5,675,471   5,864,822  
  

 

  

 

   

 

   

 

 

Appropriation of retained earnings:

   

Legal reserve

   167,291    59,045   73,164   66,262  

Regulatory reserve for loan loss

   18,687      

Regulatory reserve for loan losses

 —     858  

Dividends

   

Dividends on common stock

   355,650    331,940  

Dividends on preferred stock paid

   273,858    61,938  
  

 

  

 

 
   629,508    393,878  

Dividends on common stocks paid

 308,230   450,490  

Dividends on preferred stocks paid

 61,938   61,938  
  

 

  

 

   

 

   

 

 
   815,486    452,923   443,332   579,548  
  

 

  

 

   

 

   

 

 

Unappropriated retained earnings to be carried over to subsequent year

  4,846,219    4,969,958  5,232,139   5,285,274  
  

 

  

 

   

 

   

 

 

Date of appropriation:

 March 26, 2014   March 25, 2015  

 

(*)

These statements of appropriation of retained earnings were based on the separate financial statements of the parent company.

(g) Regulatory reserve for loan loss

In accordance with Regulations for the Supervision of Financial Institutions, the Group reserves the difference between allowance for credit losses by IFRS and Regulations for the Supervision of Financial Institutions at the account of reserve for regulatory reserve for loan loss. The amount to be appropriated as regulatory reserve for loan loss is ₩1,976,425 million and ₩2,262,264 million for the years ended December 31, 2011 and 2012, respectively, which is not available for the payment of cash dividends.

 

31.

Dividends

(a) Details of dividends recognized as distributions to common stockholders for the years ended December 31, 2011 and 2012 are as follows:

(a)Details of dividends recognized as distributions to common stockholders for the years ended December 31, 2013 and 2014 are as follows:

 

  2011 2012   2013   2014 

Total number of shares issued and outstanding

  474,199,587    474,199,587    474,199,587     474,199,587  

Par value per share in won

   5,000    5,000     5,000     5,000  

Dividend per share in won

   750    700     650     950  
  

 

  

 

   

 

   

 

 

Dividends

  355,650    331,940  308,230   450,490  
  

 

  

 

   

 

   

 

 

Dividend rate per share (%)

   15  14

Dividend rate per share

%13.0   19.0  

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES

Notes to the Consolidated Financial Statements — (Continued)

December 31, 2010, 20112012, 2013 and 20122014

(In millions of won, except per share data)

(b) Details of dividends recognized as distributions to preferred stockholders for the years ended December 31, 2011 and 2012 are as follows:

   2011 
   Total shares
outstanding
   Dividend per
share in won
   Total dividend   Issue price
per share in
won
   Dividend rate
per issue price
 

Redeemable preferred stock Series 10

   28,990,000     7,000    202,930     100,000     7.00

Convertible redeemable preferred stock Series 11

   14,721,000     1,879     27,656     57,806     3.25

Convertible redeemable preferred stock series 12

   11,100,000     3,898     43,272     100,000     5.58
  

 

 

     

 

 

     
   54,811,000      273,858      
  

 

 

     

 

 

     

(*)

Dividend has been calculated from the date of issue, 255 days from April 21, 2011 and regarding dividend rate is annualized.

   2012 
   Total shares
outstanding
   Dividend per
share in won
   Total dividend   Issue price
per share in
won
   Dividend rate
per issue price
 

Convertible redeemable preferred stock series 12

   11,100,000     5,580     61,938     100,000     5.58
  

 

 

     

 

 

     
   11,100,000      61,938      
  

 

 

     

 

 

     

(c) The calculation of dividend for hybrid bond is as follows:

   2011  2012 

Amount of hybrid bond

  240,000    540,000  

Interest rate

   5.80  5.34%~5.80
  

 

 

  

 

 

 

Dividend

  2,594    23,688  
  

 

 

  

 

 

 

(d) There is no unrecognized dividend on cumulative preferred stocks as of December 31, 2011 and 2012.

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES

Notes to the Consolidated Financial Statements — (Continued)

December 31, 2010, 2011 and 2012

(In millions of won)

 

32.31.

Dividends (continued)

(b)Details of dividends recognized as distributions to preferred stockholders for the years ended December 31, 2013 and 2014 are as follows:

   2013 
   Total shares
outstanding
   Dividend per
share in won
   Total
dividend
   Issue price
per share
in won
   Dividend rate
per issue price
 

Convertible redeemable preferred stock series 12

   11,100,000     5,580    61,938     100,000     5.58

   2014 
   Total shares
outstanding
   Dividend per
share in won
   Total
dividend
   Issue price
per share
in won
   Dividend rate
per issue price
 

Convertible redeemable preferred stock series 12

   11,100,000     5,580    61,938     100,000     5.58

(c)Dividend for hybrid bond was calculated as follows for years ended December 31, 2013 and 2014.

   2013  2014 

Amount of hybrid bond

  540,000    540,000  

Interest rate

   5.34~5.80  5.34~5.80
  

 

 

  

 

 

 

Dividend

29,939   29,939  
  

 

 

  

 

 

 

(d)There is no unrecognized dividend on cumulative preferred stocks as of December 31, 2013 and 2014.

32.Net interest income

Net interest income for the years ended December 31, 2010, 20112012, 2013 and 20122014 are as follows:

 

  2010   2011   2012   2012
(Restated
see note 48)
   2013
(Restated
see note 48)
   2014 

Interest income

      

Interest income:

      

Cash and due from banks

  168,530     248,571     242,445    246,711     200,853     236,919  

Trading assets

   346,387     394,296     386,531     488,954     492,766     583,234  

Financial assets designated at fair value through profit or loss

   11,943     19,743     25,854     25,854     37,989     36,894  

Available-for-sale financial assets

   961,865     1,025,523     1,154,198     1,154,229     985,104     825,790  

Held-to-maturity financial assets

   687,373     642,931     594,684     594,684     527,853     521,683  

Loans

   10,570,658     11,281,606     11,274,840     11,309,119     10,168,445     9,713,860  

Others

   161,978     168,044     178,560     178,970     178,312     142,127  
  

 

   

 

   

 

   

 

   

 

   

 

 
   12,908,734     13,780,714     13,857,112   13,998,521   12,591,322   12,060,507  
  

 

   

 

   

 

 

Interest expense

      

Interest expense:

Deposits

   3,935,630     4,181,049     4,515,029   (4,636,873 (3,914,160 (3,449,480

Borrowings

   390,271     485,253     543,564   (565,090 (468,395 (443,668

Debt securities issued

   2,041,212     1,942,850     1,740,174   (1,740,174 (1,521,461 (1,301,872

Others

   69,005     91,591     84,134   (76,666 (82,422 (75,687
  

 

   

 

   

 

   

 

   

 

   

 

 
   6,436,118     6,700,743     6,882,901   (7,018,803 (5,986,438 (5,270,707
  

 

   

 

   

 

   

 

   

 

   

 

 

Net interest income

  6,472,616     7,079,971     6,974,211  6,979,718   6,604,884   6,789,800  
  

 

   

 

   

 

   

 

   

 

   

 

 

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES

Notes to the Consolidated Financial Statements

December 31, 2012, 2013 and 2014

(In millions of won)

 

33.

Net fees and commission income

Net fees and commission income for the years ended December 31, 2010, 20112012, 2013 and 20122014 are as follows:

 

   2010   2011   2012 

Fees and commission income

      

Credit placement fees

  48,226     50,440     57,900  

Commission received as electronic charge receipt

   141,767     145,449     133,842  

Brokerage fees

   510,115     495,082     353,694  

Commission received as agency

   111,951     114,970     239,792  

Investment banking fees

   84,475     68,856     70,142  

Commission received in foreign exchange activities

   158,345     161,887     148,271  

Asset management fees

   68,396     68,289     67,030  

Credit card fees

   1,894,986     2,020,010     2,070,625  

Others

   378,986     432,149     372,543  
  

 

 

   

 

 

   

 

 

 
   3,397,247     3,557,132     3,513,839  
  

 

 

   

 

 

   

 

 

 

Fees and commission expense

      

Credit-related fee

   13,591     25,148     38,363  

Credit card fees

   1,387,506     1,544,291     1,678,342  

Others

   238,312     228,522     225,043  
  

 

 

   

 

 

   

 

 

 
   1,639,409     1,797,961     1,941,748  
  

 

 

   

 

 

   

 

 

 

Net fees and commission income

  1,757,838     1,759,171     1,572,091  
  

 

 

   

 

 

   

 

 

 

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES

Notes to the Consolidated Financial Statements — (Continued)

December 31, 2010, 2011 and 2012

(In millions of won)

   2012
(Restated
see note 48)
   2013
(Restated
see note 48)
   2014 

Fees and commission income:

      

Credit placement fees

  57,900     66,891     63,462  

Commission received as electronic charge receipt

   133,842     132,146     135,472  

Brokerage fees

   353,694     328,781     320,700  

Commission received as agency

   211,001     212,982     190,759  

Investment banking fees

   70,142     44,530     50,158  

Commission received in foreign exchange activities

   148,271     143,177     143,365  

Asset management fees

   46,936     50,592     60,635  

Credit card fees

   2,070,625     2,105,870     2,200,964  

Others

   398,740     404,699     394,985  
  

 

 

   

 

 

   

 

 

 
 3,491,151   3,489,668   3,560,500  

Fees and commission expense:

Credit-related fee

 (38,363 (38,486 (32,757

Credit card fees

 (1,678,342 (1,726,023 (1,725,712

Others

 (231,301 (338,804 (332,873
  

 

 

   

 

 

   

 

 

 
 (1,948,006 (2,103,313 (2,091,342
  

 

 

   

 

 

   

 

 

 

Net fees and commission income

1,543,145   1,386,355   1,469,158  
  

 

 

   

 

 

   

 

 

 

 

34.

Dividend income

Dividend income for the years ended December 31, 2010, 20112012, 2013 and 20122014 are as follows:

 

  2010   2011   2012   2012   2013
(Restated
see note 48)
   2014 

Trading assets

  2,701     2,290     2,800    3,102     6,243     13,585  

Available-for-sale financial assets

   214,750     206,570     172,983     171,223     149,741     162,213  
  

 

   

 

   

 

   

 

   

 

   

 

 
  217,451     208,860     175,783  174,325   155,984   175,798  
  

 

   

 

   

 

   

 

   

 

   

 

 

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES

Notes to the Consolidated Financial Statements

December 31, 2012, 2013 and 2014

(In millions of won)

 

35.

Net trading income (loss)

Net trading income (loss) for the years ended December 31, 2010, 20112012, 2013 and 20122014 are as follows:

 

  2010 2011 2012   2012   2013
(Restated
see note 48)
   2014 

Trading assets

          

Gain (loss) on valuation of debt securities

  50,523    1,731    (2,532  5,989     (9,790   58,143  

Gain on sale of debt securities

   27,954    4,603    37,295  

Gain (loss) on valuation of equity securities

   24,385    (3,304  31,312  

Gain (loss) on sale of equity securities

   52,345    (36,315  48,911  

Gain (loss) on valuation of other trading assets

   54,010    23,939    (6,228

Gain (loss) on sale of debt securities

   40,249     (42,150   44,699  

Gain on valuation of equity securities

   34,324     33,862     33,007  

Gain on sale of equity securities

   44,959     50,660     46,636  

Loss on valuation of other trading assets

   (6,228   (91,522   (1,623
  

 

  

 

  

 

   

 

   

 

   

 

 
   209,217    (9,346  108,758   119,293   (58,940 180,862  
  

 

  

 

  

 

   

 

   

 

   

 

 

Trading liabilities

    

Loss on valuation of securities sold

   325    (251  (5,850

Loss on disposition of securities sold

   (19,911  (22,284  (20,614

Gain (loss) on valuation of other trading liabilities

   (67,261  (29,670  4,977  

Gain (loss) on valuation of securities sold

 (5,850 2,695   31,095  

Gain (loss) on disposition of securities sold

 (20,614 11,695   15,280  

Gain on valuation of other trading liabilities

 4,978   157,547   (17,781

Gain on disposition of other trading liabilities

   (117  5,308    2,944   2,944   2,355   1,296  
  

 

  

 

  

 

   

 

   

 

   

 

 
   (86,964  (46,897  (18,543 (18,542 174,292   29,890  
  

 

  

 

  

 

   

 

   

 

   

 

 

Derivatives

    

Gain (loss) on valuation of derivatives

   100,136    (93,403  379,581   381,040   (322,890 (254,367

Gain on transaction of derivatives

   110,147    17,798    126,070   126,070   282,450   306,107  
  

 

  

 

  

 

   

 

   

 

   

 

 
   210,283    (75,605  505,651   507,110   (40,440 51,740  
  

 

  

 

  

 

   

 

   

 

   

 

 
  332,536    (131,848  595,866  607,861   74,912   262,492  
  

 

  

 

  

 

   

 

   

 

   

 

 

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES

Notes to the Consolidated Financial Statements — (Continued)

December 31, 2010, 20112012, 2013 and 20122014

(In millions of won)

 

36.

Net gain (loss) on financial instruments designated at fair value through profit or loss

Net gain (loss) on financial instruments designated at fair value through profit or loss for the years ended December 31, 2010, 20112012, 2013 and 20122014 are as follows:

 

  2010 2011 2012   2012   2013   2014 

Assets

    

Cash and due from banks

    

Financial assets designated at fair value through profit or loss:

      

Other securities

      

Gain on valuation

  43,193    32,731    38,982    38,982     30,346     22,147  

Debt securities

          

Gain (loss) on valuation

   15,846    (20,684  46,370  

Gain on valuation

   46,370     7,180     27,458  

Gain on sale and redemption

   18,973    12,206    15,359     15,359     21,858     19,770  
  

 

  

 

  

 

   

 

   

 

   

 

 
   34,819    (8,478  61,729   61,729   29,038   47,228  
  

 

  

 

  

 

   

 

   

 

   

 

 

Equity securities

    

Dividend income

   1,248    1,405    1,025   1,025   688   850  

Loss on valuation

   (35,050  (27,596  6,273  

Gain (loss) on valuation

 6,273   (3,210 5,684  

Gain on sale

   14,522    18,864    16,443   16,443   26,786   2,451  
  

 

  

 

  

 

   

 

   

 

   

 

 
   (19,280  (7,327  23,741   23,741   24,264   8,985  
  

 

  

 

  

 

   

 

   

 

   

 

 

Liabilities

    

Financial liabilities designated at fair value through profit or loss:

Other securities

Gain on valuation

 —     —     32  

Loss on disposal and redemption

 —     —     3  
  

 

   

 

   

 

 
 —     —     35  

Borrowings

    

Gain (loss) on valuation

   (96,630  239,011    (445,455 (445,455 143,329   (171,537

Loss on disposal and redemption

   (86,859  (84,026  (211,067 (211,067 (348,997 (267,830
  

 

  

 

  

 

   

 

   

 

   

 

 
   (183,489  154,985    (656,522 (656,522 (205,668 (439,367
  

 

  

 

  

 

   

 

   

 

   

 

 
  (124,757  171,911    (532,070(532,070 (122,020 (360,972
  

 

  

 

  

 

   

 

   

 

   

 

 

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES

Notes to the Consolidated Financial Statements

December 31, 2012, 2013 and 2014

(In millions of won)

 

37.

Net impairment loss on financial assets

Net impairment loss on financial assets for the years ended December 31, 2010, 20112012, 2013 and 20122014 are as follows:

 

   2010  2011  2012 

Impairment loss

    

Loans

  1,300,799    864,060    1,324,580  

Available-for-sale financial assets

   90,506    110,481    121,004  

Other

       31,946      
  

 

 

  

 

 

  

 

 

 
   1,391,305    1,006,487    1,445,584  
  

 

 

  

 

 

  

 

 

 

Reversal of impairment loss

    

Available-for-sale financial assets

   (24,719  (23,529  (20,369

Others

   (30,472      (9,421
  

 

 

  

 

 

  

 

 

 
   (55,191  (23,529  (29,790
  

 

 

  

 

 

  

 

 

 
  1,336,114    982,958    1,415,794  
  

 

 

  

 

 

  

 

 

 

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES

Notes to the Consolidated Financial Statements — (Continued)

December 31, 2010, 2011 and 2012

(In millions of won)

   2012   2013   2014 

Impairment losses on:

      

Loans

  1,324,786     1,082,366     894,722  

Available-for-sale financial assets

   121,004     229,614     243,895  

Other financial assets

   —       42,561     49,706  
  

 

 

   

 

 

   

 

 

 
 1,445,790   1,354,541   1,188,323  
  

 

 

   

 

 

   

 

 

 

Reversal of impairment losses on:

Available-for-sale financial assets

 20,149   14,644   13,944  

Other financial assets

 9,421   —     —    
  

 

 

   

 

 

   

 

 

 
 29,570   14,644   13,944  
  

 

 

   

 

 

   

 

 

 
1,416,220   1,339,897   1,174,379  
  

 

 

   

 

 

   

 

 

 

 

38.

General and administrative expenses

General and administrative expenses for the years ended December 31, 2010, 20112012, 2013 and 20122014 are as follows:

 

  2010   2011   2012   2012   2013   2014 

Employee benefits

  2,241,420     2,489,916     2,433,722  

Employee benefits:

      

Salaries

   2,047,764     2,132,229     2,228,600    2,228,600     2,330,885     2,475,184  

Severance benefits

   193,057     278,545     160,658  

Severance benefits:

      

Defined contribution

   15,957     18,573     14,643     14,643     15,371     18,608  

Defined benefit

   177,100     259,972     146,015     146,251     61,152     125,552  

Termination benefits

   599     79,142     44,464     44,464     90,096     120,308  
  

 

   

 

   

 

 
 2,433,958   2,497,504   2,739,652  

Rent

   278,757     294,178     338,536   338,536   348,239   353,879  

Entertainment

   30,282     35,321     34,987   34,987   34,224   33,248  

Depreciation

   252,157     211,771     201,771   201,771   203,168   200,811  

Amortization

   52,241     75,963     97,065   97,066   116,562   112,155  

Taxes and dues

   130,357     145,685     160,493   161,975   164,906   197,433  

Advertising

   228,544     230,633     188,358   188,358   211,304   229,643  

Research

   10,924     10,819     12,447   12,447   12,733   11,871  

Others

   622,992     641,071     592,181   592,478   613,910   584,191  
  

 

   

 

   

 

   

 

   

 

   

 

 
  3,847,674     4,135,357     4,059,560  4,061,576   4,202,550   4,462,883  
  

 

   

 

   

 

   

 

   

 

   

 

 

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES

Notes to the Consolidated Financial Statements — (Continued)

December 31, 2010, 20112012, 2013 and 20122014

(In millions of won, except per share data)

 

39.

Share-based payments

(a)

(a)Stock options granted as of December 31, 2014 are as follows:

   4th grant (*1)(*2)   5th grant (*1)(*2)   6th grant   7th grant (*1) 

Grant date

   March 30, 2005     March 21, 2006     March 20, 2007     March 19, 2008  

Exercise price in won

   ₩28,006     ₩38,829     ₩54,560     ₩49,053  

Number of shares granted

   2,695,200     3,296,200     1,301,050     808,700  

Contractual exercise period

   
 
 
 
Within four
years after
three years
from grant date
  
  
  
  
   

 

 

 

Within four

years after

three years

from grant date

  

  

  

  

   
 
 
 
Within four
years after
three years
from grant date
  
  
  
  
   

 

 

 

Within four

years after

three years

from grant date

  

  

  

  

Changes in number of shares granted:

  

      

Balance at January 1, 2014

   102,389     108,356     1,025,856     619,778  

Exercised

   —       —       —       126,699  

Expired

   —       —       1,025,856     —    
  

 

 

   

 

 

   

 

 

   

 

 

 

Balance at December 31, 2014

 102,389   108,356   —     493,079  
  

 

 

   

 

 

   

 

 

   

 

 

 

Assumptions used to determine the fair value of options:

  

Risk-free interest rate

 —     —     —     2.05

Expected exercise period

 —     —     —     2 months  

Expected stock price volatility

 —     —     —     16.90

Expected dividend yield

 —     —     —     1.58

Fair value per share

16,444  5,621   —    39  

(*1)The equity instruments granted are fully vested as of December 31, 2014. The weighted average share price for 703,824 stock options outstanding at December 31, 2014 is ₩44,417.
(*2)As of December 31, 2014, the exercise of the remaining stock options (4th and 5th grant) was temporarily suspended.

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES

Notes to the Consolidated Financial Statements

December 31, 2012, are as follows:2013 and 2014

  4th grant  5th grant  6th grant  7th grant 

Grant date

  March 30, 2005    March 21, 2006    March 20, 2007    March 19, 2008  

Exercise price in won

  ₩28,006    ₩38,829    ₩54,560    ₩49,053  

Number of shares granted

  2,695,200    3,296,200    1,301,050    808,700  

Contractual exercise year

  
 
 
 
Within 4
years after
3 years
from grant date
  
 
  
  
  

 

 

 

Within 4

years after

3 years

from grant date

  

  

  

  

  
 
 
 
Within 4
years after
3 years
from grant date
 
  
  
  
  

 

 

 

Within 4

years after

3 years

from grant date

  

  

  

  

Changes in number of shares granted:

    

Balance at January 1, 2012

  666,892    2,035,136    1,025,856    619,778  

Exercised or canceled

  (564,503  (22,430        
 

 

 

  

 

 

  

 

 

  

 

 

 

Balance at December 31, 2012

  102,389    2,012,706    1,025,856    619,778  

Assumptions used to determine the fair value of options:

    

Risk-free interest rate

      2.74  2.74  2.74

Expected exercise year

      2 months    8 months    
 
1 year 2
months
  
  

Expected stock price volatility

      20.11  21.88  26.25

Expected dividend yield

      1.82  1.82  1.61

Weighted average fair value per share ₩10,844

  1,059   74   1,409  

The weighted average exercise price for 3,760,729 options outstanding as(In millions of December 31, 2012 is ₩44,510.

As of December 31, 2012, the exercise of the remaining stock options was temporarily prohibited and after the suspension, the exercise period will be extended.

(b) Performance shares granted as of December 31, 2012 are as follows:won, except per share data)

 

39.Share-based payments (continued)

 (b)

Content

Performance shares granted as of December 31, 2014 are as follows:

  Expired  Not expired 

Type

  Cash-settled share-based payment  

Performance conditions

  
 
Increase rate of the stock price and
achievement of target ROE
  
  

Operating period (*1)

  4 or 5 years  

Estimated number of shares vested at December 31, 2014

  219,853    664,125  

Fair value per share in won

  

 

₩45,926  and

₩47,376 (*2)

  

  

  ₩44,450  

Type

 Cash-settled share-based payment(*1)Four-year period is applied from the beginning of the year that the grant date belongs while five-year period for the shares with deferred payment.

Performance conditions

 Increase rate(*2)₩45,926 of stock price and achievement of target ROE

Number offair value per unit is applied for the shares estimatedthat are vested at December 31, 2012

677,899

Fair value per share in won

₩38,8502013 and ₩47,376 for the shares that are vested at December 31, 2014, respectively.

The amount of cash payment for the Group’s cash-settled share-based payment arrangements with performance conditions is determined at the fourth anniversary date from the grant date based on the share price which is an arithmetic mean of weighted average share prices of the past two-months, past one-month and past one-week. TheAs such the fair value of cash paymentnumber of shares expired is estimated using the arithmetic mean of weighted average share prices at the day after expiration date and the fair value of number of shares non-expired is estimated using the closing share price at the end of reporting year.

(c)Share-based compensation costs for the years ended December 31, 2012, 2013 and 2014 are as follows:

   2012 
   Employees of     
   The controlling
company
   The subsidiaries   Total 

Stock options granted :

      

4th

  430     1,814     2,244  

5th

   (1,235   (6,938   (8,173

6th

   (200   (1,411   (1,611

7th

   (188   (992   (1,180

Performance shares

   1,163     7,807     8,970  
  

 

 

   

 

 

   

 

 

 
(30 280   250  
  

 

 

   

 

 

   

 

 

 

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES

Notes to the Consolidated Financial Statements — (Continued)

December 31, 2010, 20112012, 2013 and 20122014

(In millions of won, except per share data)won)

(c) Share-based compensation costs for the years ended December 31, 2010, 2011 and 2012 are as follows:

   2010 
   Employee of    
   Shinhan
Financial
Group
  Subsidiaries  Total 

Stock options granted :

    

4th

  2,379    9,652    12,031  

5th

   934    4,240    5,174  

6th

   (110  (1,027  (1,137

7th

   758    2,697    3,455  

Performance share

   1,618    9,123    10,741  
  

 

 

  

 

 

  

 

 

 
  5,579    24,685    30,264  
  

 

 

  

 

 

  

 

 

 

   2011 
   Employee of    
   Shinhan
Financial
Group
  Subsidiaries  Total 

Stock options granted :

    

4th

  (2,615  (10,105  (12,720

5th

   (3,656  (19,130  (22,786

6th(*)

   (1,073  (4,784  (5,857

7th(*)

   (1,642  (5,854  (7,496

Performance share(*)

   296    6,330    6,626  
  

 

 

  

 

 

  

 

 

 
  (8,690  (33,543  (42,233
  

 

 

  

 

 

  

 

 

 

 

(*)39.

Includes ₩1,474 million of reversal of share-based compensation costs.

Share-based payments (continued)

 

   2012 
   Employee of    
   Shinhan
Financial
Group
  Subsidiaries  Total 

Stock options granted :

    

4th

  430    1,814    2,244  

5th

   (1,235  (6,938  (8,173

6th

   (200  (1,411  (1,611

7th

   (188  (992  (1,180

Performance share

   1,163    7,807    8,970  
  

 

 

  

 

 

  

 

 

 
  (30  280    250  
  

 

 

  

 

 

  

 

 

 

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES

Notes to the Consolidated Financial Statements — (Continued)

December 31, 2010, 2011 and 2012

(In millions of won, except per share data)

   2013 
   Employees of     
   The controlling
company
   The subsidiaries   Total 

Stock options granted :

      

4th

  76     789     865  

5th

   494     3,190     3,684  

6th

   (9   (62   (71

7th

   81     427     508  

Performance shares

   2,189     12,272     14,461  
  

 

 

   

 

 

   

 

 

 
2,831   16,616   19,447  
  

 

 

   

 

 

   

 

 

 

 

(d) Accrued expenses and the intrinsic value as of December 31, 2011 and 2012 are as follows:

   2014 
   Employees of     
   The controlling
company
   The subsidiaries   Total 

Stock options granted :

      

4th

  (26   (266   (292

5th

   (18   (291   (309

6th

   (1   (4   (5

7th

   (216   (876   (1,092

Performance shares

   2,264     12,939     15,203  
  

 

 

   

 

 

   

 

 

 
2,003   11,502   13,505  
  

 

 

   

 

 

   

 

 

 

 

   2011 
   Employee of   Total 
   Shinhan
Financial
Group
   Subsidiaries     

Stock options granted :

      

4th

  1,299     6,565     7,864  

5th

   1,562     8,847     10,409  

6th

   209     1,478     1,687  

7th

   327     1,726     2,053  

Performance share

   1,914     15,453     17,367  
  

 

 

   

 

 

   

 

 

 
  5,311     34,069     39,380  
  

 

 

   

 

 

   

 

 

 
(d)Accrued expenses and the intrinsic value as of December 31, 2013 and 2014 are as follows:

   2013 
   Employees of     
   The controlling
company
   The subsidiaries   Total 

Stock options granted :

      

4th

  173     1,802     1,975  

5th

   54     864     918  

6th

   1     4     5  

7th

   220     1,161     1,381  

Performance shares

   5,267     35,531     40,798  
  

 

 

   

 

 

   

 

 

 
5,715   39,362   45,077  
  

 

 

   

 

 

   

 

 

 

The intrinsic value of share-based payments is ₩27,073₩43,691 million based onas of December 31, 2013. For calculating, the quoted market price ₩39,750₩47,300 per share was used for stock options and the fair value was considered as intrinsic value for performance share.shares, respectively.

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES

Notes to the Consolidated Financial Statements

December 31, 2012, 2013 and 2014

(In millions of won)

 

   2012 
   Employee of   Total 
   Shinhan
Financial
Group
   Subsidiaries     

Stock options granted :

      

4th

  97     1,013     1,110  

5th

   322     1,809     2,131  

6th

   9     67     76  

7th

   139     734     873  

Performance share

   3,077     23,259     26,336  
  

 

 

   

 

 

   

 

 

 
  3,644     26,882     30,526  
  

 

 

   

 

 

   

 

 

 
39.Share-based payments (continued)

   2014 
   Employees of     
   The controlling
company
   The subsidiaries   Total 

Stock options granted :

      

4th

  147     1,537     1,684  

5th

   36     573     609  

6th

   —       —       —    

7th

   4     15     19  

Performance shares

   6,327     33,584     39,911  
  

 

 

   

 

 

   

 

 

 
6,514   35,709   42,223  
  

 

 

   

 

 

   

 

 

 

The intrinsic value of share-based payments is ₩27,489₩42,024 million based onas of December 31, 2014. For calculating, the quoted market price ₩38,850₩44,450 per share was used for stock options and the fair value was considered as intrinsic value for performance share.shares, respectively.

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES

Notes to the Consolidated Financial Statements — (Continued)

December 31, 2010, 20112012, 2013 and 20122014

(In millions of won)

 

40.

Net other operating income (expense)

Other operating income and other operating expense for the years ended December 31, 2010, 20112012, 2013 and 20122014 are as follows:

 

  2010 2011 2012   2012   2013   2014 

Other operating income

          

Gain on sale of assets:

          

Loans

  33,226    95,926    69,977    69,977     219,423     72,061  

Others:

          

Gain on hedge activity

   469,814    321,444    190,680     190,680     336,650     422,637  

Reversal of allowance for acceptances and guarantee

   312    70,860    10     10     5,317     2,262  

Gain on trust account

   3,004    1,025    3,258     3,255     3,960     5,374  

Gain on other allowance

   12,277    22,455    37,832     37,832     19,582     37,567  

Others

   150,492    89,002    80,058     91,679     259,070     376,861  
  

 

  

 

  

 

   

 

   

 

   

 

 
   635,899    504,786    311,838   323,456   624,579   844,701  
  

 

  

 

  

 

   

 

   

 

   

 

 
   669,125    600,712    381,815   393,433   844,002   916,762  
  

 

  

 

  

 

   

 

   

 

   

 

 

Other operating expense

    

Loss on sale of assets:

    

Loans

   (46,047  (57,806  (40,397 (40,397 (36,580 (1,249

Others:

    

Loss on hedge activity

   (541,781  (276,088  (342,004 (342,004 (363,531 (338,818

Contribution to fund

   (229,908  (239,841  (252,203

Contribution

 (252,231 (249,730 (250,159

Loss on allowance for acceptances and guarantee

   (41,335      (7,960 (7,960 (27,223 (12,867

Loss on other allowance

   (39,731  (123,792  (36,888 (36,896 (56,903 (32,477

Depreciation of operating lease assets

   (13,527  (11,320  (7,761 (7,761 (7,734 (9,058

Deposit insurance premium

   (208,446  (230,752  (239,348

Others

   (161,375  (199,495  (179,135 (429,703 (641,988 (807,787
  

 

  

 

  

 

   

 

   

 

   

 

 
   (1,236,103  (1,081,288  (1,065,299 (1,076,555 (1,347,109 (1,451,166
  

 

  

 

  

 

   

 

   

 

   

 

 
   (1,282,150  (1,139,094  (1,105,696 (1,116,952 (1,383,689 (1,452,415
  

 

  

 

  

 

   

 

   

 

   

 

 

Net other operating expenses

  (613,025)    (538,382  (723,881(723,519 (539,687 (535,653
  

 

  

 

  

 

   

 

   

 

   

 

 

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES

Notes to the Consolidated Financial Statements — (Continued)

December 31, 2010, 20112012, 2013 and 20122014

(In millions of won)

 

41.

Net other non-operating income (expenses)

expenses

Other non-operating income and other non-operating expense for the years ended December 31, 2010, 20112012, 2013 and 20122014 are as follows:

 

  2010   2011   2012   2012   2013   2014 

Other non-operating income

            

Gain on sale of assets:

            

Property and equipment

  1,004     925     688    688     1,405     1,229  

Investment property

        5     315     315     5,170     123,723  

Non-current assets held-for-sale

        1     14,572     14,572     3,012     —    

Lease assets

   4,154     2,864     3,568     3,568     898     1,203  

Others

        776     222     222     193     405  
  

 

   

 

   

 

   

 

   

 

   

 

 
   5,158     4,571     19,365   19,365   10,678   126,560  
  

 

   

 

   

 

   

 

   

 

   

 

 

Gain on sale of Investments in associates

        45,773     36,084   36,084   59   —    
  

 

   

 

   

 

 

Others:

      

Rental income on investment property

   21,269     26,955     27,433   44,885   52,733   60,684  

Reversal of impairment loss on Intangible asset

             32  

Reversal of impairment losses on Property and equipment and intangible asset

 32   170   —    

Gain from assets contributed

   15,707     5,900     5,039   5,039   561   259  

Gain on bond retirement

        14,473     24   24   —     —    

Gains on conversion of convertible bond

             7,217   7,217   —     —    

Others

   121,485     111,221     108,990   110,148   92,099   97,127  
  

 

   

 

   

 

   

 

   

 

   

 

 
   158,461     158,549     148,735   167,345   145,563   158,070  
  

 

   

 

   

 

   

 

   

 

   

 

 
   163,619     208,893     204,184   222,794   156,300   284,630  
  

 

   

 

   

 

   

 

   

 

   

 

 

Other non-operating expense

      

Loss on sale of assets:

      

Property and equipment

   7,867     1,910     1,065   (1,065 (3,301 (3,558

Investment property

   5          426   (426 —     (5,168

Non-current assets held-for-sale

        1,531       

Lease assets

   3,033     1,830     1,368   (1,368 (1,094 (2,108

Others

        107     65   (65 —     (42
  

 

   

 

   

 

   

 

   

 

   

 

 
   10,905     5,378     2,924   (2,924 (4,395 (10,876
  

 

   

 

   

 

   

 

   

 

   

 

 

Loss on sale of Investments in associates

   256     470     1,423  

Impaired loss on Investments in associates

   79,933     4,351     8,977  

Loss on sale of investments in associates

 (1,423 —     (1,076

Impairment loss on investments in associates

 (8,977 (239 —    
  

 

   

 

   

 

   

 

   

 

   

 

 
   80,189     4,821     10,400   (10,400 (239 (1,076
  

 

   

 

   

 

   

 

   

 

   

 

 

Others:

Donations

 (74,073 (48,619 (18,828

Depreciation of investment properties

 (14,045 (17,238 (13,795

Impaired loss on property and equipment

 —     (85 —    

Impaired loss on intangible assets

 (58,549 (2,746 (12,458

Write-off of intangible assets

 (585 (552 (1,572

Loss on bond retirement

 (10,256 (1,780 (107

Collecting of written-off expenses

 (6,414 (5,740 (4,718

Others

 (20,417 (37,638 (39,014
  

 

   

 

   

 

 
 (184,339 (114,398 (90,492
  

 

   

 

   

 

 
 (197,663 (119,032 (102,444
  

 

   

 

   

 

 

Net other non-operating income

25,131   37,268   182,186  
  

 

   

 

   

 

 

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES

Notes to the Consolidated Financial Statements — (Continued)

December 31, 2010, 20112012, 2013 and 20122014

(In millions of won)

   2010  2011  2012 

Others:

    

Donations

   126,643    117,887    74,073  

Depreciation of investment properties

   8,352    9,245    9,062  

Impaired loss on intangible assets

       39,674    58,549  

Write-off of intangible assets

   74    3,682    585  

Loss on bond retirement

   2,091    296    10,256  

Collecting of written-off expenses

   6,481    6,433    6,414  

Others

   67,308    59,091    20,399  
  

 

 

  

 

 

  

 

 

 
   210,949    236,308    179,338  
  

 

 

  

 

 

  

 

 

 
   302,043    246,507    192,662  
  

 

 

  

 

 

  

 

 

 

Net other non-operating income (expense)

  (138,424  (37,614  11,522  
  

 

 

  

 

 

  

 

 

 

 

42.

Income tax expense

(a) Income tax expense for the years ended December 31, 2010, 2011 and 2012 are as follows:

(a)Income tax expense for the years ended December 31, 2012, 2013 and 2014 are as follows:

 

   2010  2011  2012 

Current income tax expense

  799,551    1,013,109    819,321  

Adjustment for prior periods

   (220,967  (30,798  (7,838

Origination and reversal of temporary differences

   61,686    (147,061  (47,160

Income tax recognized in other comprehensive income

   (69,895  84,679    (25,379
  

 

 

  

 

 

  

 

 

 

Income tax expenses

  570,375    919,929    738,944  
  

 

 

  

 

 

  

 

 

 

(b) Income tax expense (benefit) is calculated by multiplying net income before tax with the tax rate for the years ended December 31, 2010, 2011 and 2012 are as follows:

   2012
(Restated
see note 48)
  2013
(Restated
see note 48)
  2014 

Current income tax expense

  819,320    681,278    689,216  

Adjustment for prior periods

   (7,838  (1,785  (1,772

Temporary differences

   (47,241  (123,632  (37,003

Income tax recognized in other comprehensive income

   (26,015  65,353    17,524  
  

 

 

  

 

 

  

 

 

 

Income tax expenses

738,226   621,214   667,965  
  

 

 

  

 

 

  

 

 

 

 

   2010  2011  2012 

Income before income taxes

  3,429,805    4,192,562    3,233,012  

Income taxes at statutory tax rates

   829,814    1,014,476    782,362  

Adjustments :

    

Non-taxable income

   (45,672  (49,363  (42,217

Non-deductible expense

   9,027    8,312    10,837  

Tax credit

   (9,152  (9,228  (1,819

Other

   7,325    (13,470  (2,381

Refund due to adjustments of prior year tax returns

   (220,967  (30,798  (7,838

Income tax expense

  570,375    919,929    738,944  
  

 

 

  

 

 

  

 

 

 

Effective tax rate (%)

   16.63  21.94  22.86
  

 

 

  

 

 

  

 

 

 
(b)Income tax expense (benefit) is calculated by multiplying net income before tax with the tax rate for the years ended December 31, 2012, 2013 and 2014 are as follows:

   2012
(Restated
see note 48)
  2013
(Restated
see note 48)
  2014 

Income before income taxes

  3,228,564    2,676,553    2,867,576  

Income taxes at statutory tax rates

  781,325    646,591    692,384  

Adjustments:

    

Non-taxable income

   (42,217  (37,017  (31,865

Non-deductible expense

   10,837    14,304    21,874  

Tax credit

   (1,819  (1,982  (639

Other

   (2,062  1,103    (12,017

Refund due to adjustments of prior year tax returns

   (7,838  (1,785  (1,772
  

 

 

  

 

 

  

 

 

 

Income tax expense

738,226   621,214   667,965  
  

 

 

  

 

 

  

 

 

 

Effective tax rate

 %         22.87   23.21   23.29  

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES

Notes to the Consolidated Financial Statements — (Continued)

December 31, 2010, 20112012, 2013 and 20122014

(In millions of won)

 

(c) Deferred tax expenses by origination and reversal of deferred assets and liabilities and temporary differences for the years ended December 31, 2011 and 2012 are as follows:

42.Income tax expense (continued)

 

   2011 
   Beginning
balance
  Profit or loss  Other
comprehensive
income
  Ending
balance
 

Unearned income

  (93,491  (40,908      (134,399

Account receivable

   (23,920  5,876        (18,044

Trading assets

   (4,150  (1,515      (5,665

Available-for-sale

   (152,903  76,329    80,220    3,646  

Investment in subsidiaries

   5,593    868    (455  6,006  

Valuation and depreciation of property and equipment

   (147,921  (14,978      (162,899

Derivative asset (liability)

   126,672    (93,115  205    33,762  

Deposits

   26,421    11,087        37,508  

Accrued expenses

   50,146    19,561        69,707  

Defined benefit obligation

   98,363    33,695        132,058  

Plan assets

   (75,674  (51,670      (127,344

Other provisions

   237,030    23,367        260,397  

Allowance for acceptances and guarantees

   45,992    (19,452      26,540  

Allowance related to asset revaluation

   (45,098  225        (44,873

Allowance for expensing depreciation

   (780  (22      (802

Deemed dividend

   9,811    (8,477      1,334  

Accrued contributions

   10,711    9,571        20,282  

Financial assets designated at fair value through profit of loss

   (27,181  (25,461      (52,642

Allowances

   (176,813  186,394        9,581  

Fictitious dividend

   1,081    (4      1,077  

Liability under insurance contracts

   2,814    (223      2,591  

Other

   15,156    (48,766  4,709    (28,901
  

 

 

  

 

 

  

 

 

  

 

 

 
  (118,141  62,382    84,679    28,920  
  

 

 

  

 

 

  

 

 

  

 

 

 
(c)Deferred tax expenses by origination and reversal of deferred assets and liabilities and temporary differences for the years ended December 31, 2013 and 2014 are as follows:

   2013 (Restated, see note 48) 
   Beginning
balance
   Profit or loss   Other
comprehensive
income
   Ending
balance
 

Unearned income

  (149,438   (700   —       (150,138

Account receivable

   (12,970   11,072     —       (1,898

Trading assets

   (10,435   (8,335   —       (18,770

Available-for-sale

   57,009     86,095     86,475     229,579  

Investment in subsidiaries

   (10,545   3,820     168     (6,557

Valuation and depreciation of property and equipment

   (145,683   (4   —       (145,687

Derivative asset (liability)

   50,666     (29,433   (1,944   19,289  

Deposits

   32,000     (6,310   —       25,690  

Accrued expenses

   64,051     8,270     —       72,321  

Defined benefit obligation

   224,640     (13,179   (6,345   205,116  

Plan assets

   (154,768   (40,016   318     (194,466

Other provisions

   234,739     (2,348   —       232,391  

Allowance for acceptances and guarantees

   18,659     3,838     —       22,497  

Allowance related to asset revaluation

   (44,873   84     —       (44,789

Allowance for expensing depreciation

   (746   56     —       (690

Deemed dividend

   1,334     —       —       1,334  

Accrued contributions

   14,841     (2,605   —       12,236  

Financial instruments designated at fair value through profit of loss

   (65,209   36,330     —       (28,879

Allowances

   44,579     (8,274   —       36,305  

Fictitious dividend

   1,069     5,442     —       6,511  

Liability under insurance contracts

   3,329     2,436     —       5,765  

Other

   (94,031   11,975     (13,319   (95,375
  

 

 

   

 

 

   

 

 

   

 

 

 
58,218   58,214   65,353   181,785  
  

 

 

   

 

 

   

 

 

   

 

 

 

(*)Deferred tax assets from overseas subsidiaries were decreased by ₩65 million due to foreign exchange rate movements.

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES

Notes to the Consolidated Financial Statements — (Continued)

December 31, 2010, 20112012, 2013 and 20122014

(In millions of won)

 

   2012 
   Beginning
balance
  Profit or
loss
  Other
comprehensive
income
  Ending
balance
 

Unearned income

  (134,399  (15,039      (149,438

Account receivable

   (18,044  5,074        (12,970

Trading assets

   (5,665  (4,770      (10,435

Available-for-sale

   3,646    51,513    (4,176  50,983  

Investment in subsidiaries

   6,006    (17,428  877    (10,545

Valuation and depreciation of property and equipment

   (162,899  17,565        (145,334

Derivative asset (liability)

   33,762    21,902    (4,998  50,666  

Deposits

   37,508    (5,508      32,000  

Accrued expenses

   69,707    (5,656      64,051  

Defined benefit obligation

   132,058    89,181        221,239  

Plan assets

   (127,344  (27,424      (154,768

Other provisions

   260,397    (25,658      234,739  

Allowance for acceptances and guarantees

   26,540    (7,881      18,659  

Allowance related to asset revaluation

   (44,873          (44,873

Allowance for expensing depreciation

   (802  56        (746

Deemed dividend

   1,334            1,334  

Accrued contributions

   20,282    (5,441      14,841  

Financial assets designated at fair value through profit of loss

   (52,642  (12,567      (65,209

Allowances

   9,581    34,998        44,579  

Fictitious dividend

   1,077    (8      1,069  

Liability under insurance contracts

   2,591    738        3,329  

Other

   (28,901  (21,108  (17,082  (67,091
  

 

 

  

 

 

  

 

 

  

 

 

 
  28,920    72,539    (25,379  76,080  
  

 

 

  

 

 

  

 

 

  

 

 

 
42.Income tax expense (continued)

  2014 
  Beginning
balance
  Profit or loss  Other
comprehensive
income
  Ending
balance
 

Unearned income

 (150,138  14,323    —      (135,815

Account receivable

  (1,898  (14,288  —      (16,186

Trading assets

  (18,770  (30,355  —      (49,125

Available-for-sale

  229,579    (148,975  (37,931  42,673  

Investment in subsidiaries

  (6,557  25,428    (594  18,277  

Valuation and depreciation of property and equipment

  (145,687  (489  —      (146,176

Derivative asset (liability)

  19,289    (16,346  5,229    8,172  

Deposits

  25,690    3,518    —      29,208  

Accrued expenses

  72,321    39,115    —      111,436  

Defined benefit obligation

  205,116    26,346    47,745    279,207  

Plan assets

  (194,466  (43,841  1,099    (237,208

Other provisions

  232,391    (25,893  —      206,498  

Allowance for acceptances and guarantees

  22,497    3,417    —      25,914  

Allowance related to asset revaluation

  (44,789  (21  —      (44,810

Allowance for expensing depreciation

  (690  56    —      (634

Deemed dividend

  1,334    —      —      1,334  

Accrued contributions

  12,236    1,072    —      13,308  

Financial instruments designated at fair value through profit of loss

  (28,879  70,902    —      42,023  

Allowances

  36,305    23,427    —      59,732  

Fictitious dividend

  6,511    (1,136  —      5,375  

Liability under insurance contracts

  5,765    1,918    —      7,683  

Other

  (95,375  91,320    1,976    (2,079
 

 

 

  

 

 

  

 

 

  

 

 

 
181,785   19,498   17,524   218,807  
 

 

 

  

 

 

  

 

 

  

 

 

 

(*)Deferred tax assets from overseas subsidiaries were decreased by ₩65 million due to foreign exchange rate movements.

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES

Notes to the Consolidated Financial Statements — (Continued)

December 31, 2010, 20112012, 2013 and 20122014

(In millions of won)

 

(d) Deferred tax assets and liabilities that were directly charged or credited to equity for the years ended December 31, 2011 and 2012 are as follows:

42.Income tax expense (continued)

 

  January 1, 2011  Changes  December 31, 2011 
  Other
comprehensive
income
  Tax effect  Other
comprehensive
income
  Tax effect  Other
comprehensive
income
  Tax effect 

Valuation gain(loss) on available-for-sale financial assets

 2,134,400    (465,456  (540,420  80,220    1,593,980    (385,236

Foreign currency translation adjustments for foreign operations

  (17,846  (81  11,377    4,709    (6,469  4,628  

Gain(loss) on cash flow hedge

  (28,270  6,340    1,224    205    (27,046  6,545  

Equity in other comprehensive income of associates

  (1,652  339    3,172    (455  1,520    (116

The accumulated other comprehensive income in separate account

  2,100    (379  (681  102    1,419    (277
 

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 

Income tax charged or credited directly to equity

 2,088,732    (459,237  (525,328  84,781    1,563,404    (374,456
 

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 
(d)Deferred tax assets and liabilities that were directly charged or credited to equity for the years ended December 31, 2013 and 2014 are as follows:

 

 December 31, 2011 Changes December 31, 2012   January 1, 2013 Changes
(Restated
see note 48)
 December 31, 2013
(Restated

see note 48)
 
 Other
comprehensive
income
 Tax effect Other
comprehensive
income
 Tax effect Other
comprehensive
income
 Tax effect   OCI (*2) Tax effect OCI (*2) Tax effect OCI (*2) Tax effect 

Valuation gain(loss) on available-for-sale financial assets

 1,593,980    (385,236  14,847    (4,176  1,608,827    (389,412

Valuation gain (loss) on available-for-sale financial assets

  1,617,225   (391,415 (353,183 85,488   1,264,042   (305,927

Foreign currency translation adjustments for foreign operations

  (6,469  4,628    (68,038  (17,082  (74,508  (12,454   (75,619 (12,679 (45,501 (12,324 (121,120 (25,003

Gain(loss) on cash flow hedge

  (27,046  6,545    20,653    (4,998  (6,393  1,547  

Gain (loss) on cash flow hedge

   (6,393 1,547   8,034   (1,944 1,641   (397

Equity in other comprehensive income of associates

  1,520    (116  3,221    877    4,741    761     4,741   761   (4,980 168   (239 929  

The accumulated other comprehensive income in separate account

  1,419    (277  840    (271  2,259    (548

The accumulated other comprehensive income in separate account (*1)

   2,258   (547 (2,412 583   (154 36  

Remeasurements of the defined benefit liability

   (210,762 51,004   24,952   (6,036 (185,810 44,968  
 

 

  

 

  

 

  

 

  

 

  

 

   

 

  

 

  

 

  

 

  

 

  

 

 

Income tax charged or credited directly to equity

 1,563,404    (374,456  (28,477  (25,650  1,534,926    (400,1061,331,450   (351,329 (373,090 65,935   958,360   (285,394
 

 

  

 

  

 

  

 

  

 

  

 

   

 

  

 

  

 

  

 

  

 

  

 

 

   January 1, 2014  Changes  December 31, 2014 
   OCI (*2)  Tax effect  OCI (*2)  Tax effect  OCI (*2)  Tax effect 

Valuation gain (loss) on available-for-sale financial assets

  1,264,042    (305,927  172,438    (37,931  1,436,480    (343,858

Foreign currency translation adjustments for foreign operations

   (121,120  (25,003  (13,960  1,976    (135,080  (23,027

Gain (loss) on cash flow hedge

   1,641    (397  (21,607  5,229    (19,966  4,832  

Equity in other comprehensive income of associates

   (239  929    6,849    (594  6,610    335  

The accumulated other comprehensive income in separate account (*1)

   (154  36    7,678    (1,857  7,524    (1,821

Remeasurements of the defined benefit liability

   (185,810  44,968    (202,137  48,844    (387,947  93,812  
  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 

Income tax charged or credited directly to equity

958,360   (285,394 (50,739 15,667   907,621   (269,727
  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 

 

(*)1)

Deferred tax effects, which are originated from the accumulated other comprehensive income in separate account, were included in the other assets of separate account’s financial statement.

(*2)OCI : other comprehensive income

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES

Notes to the Consolidated Financial Statements — (Continued)

December 31, 2010, 20112012, 2013 and 20122014

(In millions of won, except per share data)

(e) The amount of deductible temporary differences, unused tax losses, and unused tax credits are not recognized as deferred tax assets as of December 31, 2011 and 2012 are as follows:

   2011   2012 

Tax loss carry forward(*)

  139,759     139,759  

 

42.Income tax expense (continued)

(e)The amount of deductible temporary differences, unused tax losses, and unused tax credits that are not recognized as deferred tax assets as of December 31, 2013 and 2014 are as follows:

   2013   2014 

Tax loss carry forward (*)

  99,449     99,449  

(*)

At the end of reporting date, the expected extinctive date of tax loss carry forward and tax credits carry forward that are not recognized as deferred tax assets are as follows:

 

   1 year
or less
   1-2 years   2-3 years   More than
3 years
 

Tax loss carry forward

                 139,75999,449  

(f) The amount of deferred tax liabilities regarding investment in subsidiaries which are not recognized as of December 31, 2011 and 2012 are as follows:

(f)The amount of temporary difference regarding investment in subsidiaries that are not recognized as deferred tax liabilities as of December 31, 2013 and 2014 are as follows:

 

   2011  2012 

Investment in subsidiaries

  (1,076  (2,933

Investment in associates

   (18,873  (11,346
  

 

 

  

 

 

 
  (19,949  (14,279
  

 

 

  

 

 

 

(g) The Group set off a deferred tax asset against a deferred tax liability of the same taxable entity if, and only if, they relate to income taxes levied by the same taxation authority and the entity has a legally enforceable right to set off current tax assets against current tax liabilities. Deferred tax assets and liabilities presented on a gross basis prior to any offsetting as of December 31, 2011 and 2012 are as follows:

   2011  2012 

Deferred tax assets

  288,303    210,273  

Deferred tax liabilities

   (259,383  (134,193
   2013   2014 

Investment in associates

  (10,357   (11,532

 

43.

(g)

The Group set off a deferred tax asset against a deferred tax liability of the same taxable entity if, and only if, they relate to income taxes levied by the same taxation authority and the entity has a legally enforceable right to set off current tax assets against current tax liabilities. Deferred tax assets and liabilities presented on a gross basis prior to any offsetting as of December 31, 2013 and 2014 are as follows:

   2013   2014 

Deferred tax assets

  216,113     280,599  

Deferred tax liabilities

   (34,328   (61,792

43.Earnings per share

(a) Basic earnings per share

Basicand diluted earnings per share for the years ended December 31, 2010, 20112012, 2013 and 20122014 are as follows:

 

   2010   2011   2012 

Net income for the year

  2,684,589     3,100,011     2,322,732  

Less: dividends on preferred stock and hybrid bond

   230,586     276,452     100,788  
  

 

 

   

 

 

   

 

 

 

Net income available for common stock

   2,454,003     2,823,559     2,221,944  

Weighted average number of common shares outstanding

   474,199,587     474,199,587     474,199,587  
  

 

 

   

 

 

   

 

 

 

Earnings per share in won

  5,175     5,954     4,686  
  

 

 

   

 

 

   

 

 

 
   2012
(Restated
see note 48)
   2013
(Restated

see note 48)
   2014 

Profit attributable to equity holders of Shinhan Financial Group

  2,320,319     1,898,577     2,081,110  

Less:

      

Dividends on preferred stock

   77,100     61,938     61,938  

Hybrid bond

   23,688     29,940     29,940  
  

 

 

   

 

 

   

 

 

 
 100,788   91,878   91,878  
  

 

 

   

 

 

   

 

 

 

Net profit available for common stock

 2,219,531   1,806,699   1,989,232  

Weighted average number of common shares outstanding

 474,199,587   474,199,587   474,199,587  
  

 

 

   

 

 

   

 

 

 

Basic and diluted earnings per share in won

4,681   3,810   4,195  
  

 

 

   

 

 

   

 

 

 

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES

Notes to the Consolidated Financial Statements — (Continued)

December 31, 2010, 20112012, 2013 and 20122014

(In millions of won, except per share data)won)

(b) Diluted earnings per share

Diluted earnings per share due to dilutive effect for the years ended December 31, 2010, 2011 and 2012 are as follows:

   2010   2011   2012 

Net income available for common stock

  2,454,003     2,823,559     2,221,944  

Add: dividends on redeemable convertible preferred stock

   27,656     27,657       
  

 

 

   

 

 

   

 

 

 

Diluted net earnings

   2,481,659     2,851,216     2,221,944  
  

 

 

   

 

 

   

 

 

 

Weighted average number of common shares outstanding after adjustment for the effects of dilutive potential common shares(*)

   488,920,587     488,920,587     474,199,587  
  

 

 

   

 

 

   

 

 

 

Diluted earnings per share in won

  5,076     5,832     4,686  
  

 

 

   

 

 

   

 

 

 

 

(*)44.

Weighted average numberCommitments and contingencies

(a)Guarantees, acceptances and credit commitments as of common shares outstanding after adjustment for the effects of dilutive potential common shares for the years ended December 31, 2010, 20112013 and 20122014 are as follows:

 

   2010   2011   2012 

Weighted average number of common shares

   474,199,587     474,199,587     474,199,587  

Effect of conversion of convertible redeemable preferred stock

   14,721,000     14,721,000       
  

 

 

   

 

 

   

 

 

 

Weighted average number of common shares outstanding after adjustment for the effects of dilutive potential common shares

   488,920,587     488,920,587     474,199,587  
  

 

 

   

 

 

   

 

 

 
   2013   2014 

Guarantees

    

Guarantee outstanding

  10,564,718     10,796,896  

Contingent guarantees

   5,053,750     4,335,333  
  

 

 

   

 

 

 
 15,618,468   15,132,229  
  

 

 

   

 

 

 

Commitments to extend credit

 —     —    

Loan commitments in won

 53,343,728   52,723,778  

Loan commitments in foreign currency

 20,120,391   20,195,691  

ABS and ABCP commitments (*)

 1,599,331   2,143,308  

Others

 1,185,788   1,226,604  
  

 

 

   

 

 

 
 76,249,238   76,289,381  
  

 

 

   

 

 

 

Endorsed bills

 —     —    

Secured endorsed bills

 54,460   51,043  

Unsecured endorsed bills

 11,327,272   10,914,587  
  

 

 

   

 

 

 
 11,381,732   10,965,630  
  

 

 

   

 

 

 

Loans sold with recourse

 2,099   2,099  
  

 

 

   

 

 

 
103,251,537   102,389,339  
  

 

 

   

 

 

 

(*)The Group consolidates a structured entity when it is exposed, or has rights, to variable returns from its involvement with the investee and has the ability to most significantly affect those returns through its power over the structured entity based on the terms in the agreement relating to the establishment of the structured entity. As the Group’s interests in the structured entities are presented as liabilities in the consolidated statement of financial position of the Group, the Group does not recognize non-controlling interests for the consolidated structured entities. The Group provides ABCP purchase agreement amounting to ₩492,195 million to the structured entities described above.

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES

Notes to the Consolidated Financial Statements — (Continued)

December 31, 2010, 20112012, 2013 and 20122014

(In millions of won)

 

44.

Commitments and contingencies

 (continued)

(a) Guarantees, acceptances and credit commitments as of December 31, 2011 and 2012 are as follows:

   2011   2012 

Guarantees

    

Guarantee outstanding

  10,174,850     9,555,223  

Contingent guarantees

   6,882,438     5,202,576  
  

 

 

   

 

 

 
   17,057,288     14,757,799  
  

 

 

   

 

 

 

Commitments to extend credit

    

Loan commitments in won

   46,447,266     51,524,469  

Loan commitments in foreign currency

   19,374,617     19,267,753  

ABS and ABCP Commitments

   1,605,269     1,773,404  

Others

   1,232,896     1,171,917  
  

 

 

   

 

 

 
   68,660,048     73,737,543  
  

 

 

   

 

 

 

Endorsed bills

    

Secured endorsed bills

   9,748     3,946  

Unsecured endorsed bills

   8,773,124     11,519,392  
  

 

 

   

 

 

 
   8,782,872     11,523,338  
  

 

 

   

 

 

 

Loans sold with recourse

   2,099     2,099  
  

 

 

   

 

 

 
  94,502,307     100,020,779  
  

 

 

   

 

 

 

(b) Guaranteed principal money trust

As of December 31, 2011 and 2012, the Group guaranteed the return of the principal amount invested under management in the amount of ₩3,404,468 million and ₩3,425,853 million, respectively. Additional losses may be recorded based on future performance of these guaranteed principal money trust accounts.

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES

Notes to the Consolidated Financial Statements — (Continued)

December 31, 2010, 2011 and 2012

(In millions of won)

(c) Legal contingencies

(b)Legal contingencies

The Group’s pending lawsuits as a defendant for the yearyears ended December 31, 2012 were2014 are as follows.

 

Plaintiff

    

Descriptions

 Amount of
damage claim
 

Confirmations on absence of debt litigation

 

 

 

 

 

 

 

 

1

 

 

 

  

 

A lawsuit against the Bank was filed claiming that the Bank should recover principal and interest of a trustee’s account, insisting the payment out of the account were made improperly. The Group has paid ₩ 94.2 billion after losing the second appeal trial. The final appeal of the lawsuit is in progress.

 

 

 

 

 

96,286

 

 

  

Compensation for a loss

 

 

1

  

 

A lawsuit against the Bank was filed claiming that the Bank should compensate for a the plaintiff’s losses insisting the Bank purchased shares of Shinho Paper Co., Ltd. (currently known as Artone Paper Co., Ltd.) without appropriate customer authorization. The first appeal was ruled in favor of the plaintiff. The amounts of loss are recorded as provision. The Group has appealed and such appeal is currently pending at the second appeal.

 

 

90,200

  

Claimed for principal and interest of the ABCP

 

 

 

 

 

 

 

 

1

 

 

 

  

 

A holder of an Asset Backed Commercial Paper (“ABCP”) has claimed for principal and interest of the ABCP against the Bank, the broker of the ABCP deal, as the Bank had refused to pay insisting the line of credit was provided illegally by their employee. The Group believes that there are low possibilities of resource outflows in respect of the lawsuit bated on similar litigation.

 

 

 

 

 

 

 

 

65,000

 

 

 

  

Claimed uncollected receivables of goods

 

 

 

 

 

 

 

 

1

 

 

 

  

 

A plaintiff claimed uncollected receivables of goods against the Bank since the plaintiff had delivered goods based on a bank guarantee forged by the Bank issued. The case is currently pending at the first appeal. The Group recorded a provision based on similar litigation.

 

 

 

 

 

 

 

 

43,362

 

 

 

  

Refund a cost of the fixed collateral establishment

 

 

 

 

 

 

 

 

110

 

 

 

  

 

The plaintiffs filed the lawsuits against the Bank claiming that the Group should refund a cost of the fixed collateral establishment insisting a loan agreement was invalid since it regulated that the cost should be paid by the borrower.

 

 

 

 

 

 

 

 

11,621

 

 

 

  

Improper arrangements of PF loans

 

 

 

 

 

 

 

 

2

 

 

 

  

 

The plaintiffs (other banking institutions) filed the lawsuits against the Shinhan Investment claiming that the Shinhan Investment should pay PF loans for original borrower insisting the arrangements of PF loans were made improperly. The appeal has been ruled in favor of the plaintiffs. The amounts of loss were record as provision.

 

 

 

 

 

 

 

 

38,800

 

 

 

  

Contract void check and the return of unfair profits

 

 

 

 

 

 

 

 

37

 

 

 

  

 

As of December 31, 2012, the Bank established an allowance for the lawsuits that has filed to nullify investor’s obligations under the KIKO contracts. The cases are currently pending at the second appeal or the final appeal.

 

 

 

 

 

 

 

 

205,897

 

 

 

  

Others

  272     203,250  
 

 

 

   

 

 

 
  425    754,416  
 

 

 

   

 

 

 

Case

  Number of
claim
  

Descriptions

  Claim amount 

Billing of Goods

  1  The plaintiff filed claims against the Group for payment of goods that were based on a forged guarantee of payment. The first appeal was ruled against the Group, and therefore, the Group has paid the claim amount. The Group is in progress with its second appeal.   43,761  

Compensation for a loss

  1  The plaintiff has filed a lawsuit against the Group claiming that the Group should compensate for a loss of the damaged right of management insisting the Group had purchased the shares of Shinho Paper Co., Ltd. while being aware that the sale had been executed against the will of the members of Aram Corporate Restructuring Association. The first and second court decided partially in favor of the plaintiff, and therefore, the Group has paid the claim amount. The Group is in progress with its third appeal.   47,200  

Void Contract and Return of Unjust Enrichment

  6  Claims to void or cancel currency futures option. The Group is in progress with its second and third appeal, and recognizes provisions for the expected loss.   43,406  

VAN Fee Fixing

  19  Agency of VAN filed claims against VAN and the credit card company. The agency filed a lawsuit against VAN and the Group claiming for losses due to fee fixing. 19 cases were all for the same claim, and therefore, there were partial losses for VAN and the Group. Of the 19 cases, 12 cases are currently pending in their second appeal, one case is pending in its third appeal, and four cases completed their third appeal.   33,116  

Other

  201  Various cases such as a compensation for a loss claim.   208,998  
  

 

    

 

 

 
228 376,481  
  

 

    

 

 

 

As of December 31, 2012,2014, the Group recorded a provision of ₩135,748₩33,377 million as provisions and reserve of ₩724₩1,161 million as liabilities under insurance contracts with respect to these lawsuits, in other liabilities.lawsuits.

(c)Contingent assets

The creditors of Samsung Motors Co., Ltd. (currently known as Renault Samsung Motors., Ltd.), including the Group, entered into a written agreement regarding the bankruptcy of Samsung Motors Co., Ltd. on September 1999. The written agreement states that should the disposal price of the 3.5 million contributed

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES

Notes to the Consolidated Financial Statements — (Continued)

December 31, 2010, 20112012, 2013 and 20122014

(In millions of won)

 

45.44.

Statement of cash flows

Commitments and contingencies (continued)

(a) Cash

shares of Samsung Life Insurance to the financial institutions and cash equivalents in the consolidated statementscreditors of cash flows forSamsung Motors Co., Ltd. as of December 31, 2010, 2011 and 2012 are as follows:

   2010  2011  2012 

Cash and due from banks

  11,821,607    14,763,099    13,394,331  

Due from financial institutions with a maturity over three months from date of acquisition

   (4,638,335  (5,248,522  (3,898,900

Restricted due from banks

   (2,350,127  (5,545,235  (4,529,705
  

 

 

  

 

 

  

 

 

 
  4,833,145    3,969,342    4,965,726  
  

 

 

  

 

 

  

 

 

 

(b) Significant non-cash activities2000 fall below 2.45 trillion won, the Samsung Group affiliates shall be responsible for the years ended December 31, 2010, 2011deficit and 2012 are as follows:therefore, provide the financial institutions and creditors with contributed capital or purchases of subordinated bonds. The agreement also states that should the Samsung Group affiliates fail to meet these conditions, the affiliates shall be held responsible to pay the interests for the overdue amounts.

   2010   2011   2012 

Increase in dividend payable due to hybrid capital instruments

       2,593     4,351  

Increase in available-for-sale financial assets from debt-equity swap

   5,572     72,219     61,893  

(c) On November 11, 2011,Based on the written agreement stated above, the Group obtainedand the creditors of Samsung Motors Co., Ltd., filed a controlling ownership over Shinhan Vina Bank, formerly a jointly controlled entity, by acquiring an additional 50 %lawsuit claiming for the contracted amounts on December 9, 2005 against Chairman Lee Kun-Hee and the Samsung Group affiliates. On January 29, 2015, the Supreme Court ruled in favor of the outstandingGroup and voting interests for ₩105,940 million

The cash amountthe creditors of ₩103,859 million paid as consideration for obtaining control of Shinhan Vina is reported in the statement of cash flows, net of cash and cash equivalents of ₩2,081 million acquired as part of transactions.

On January 2, 2012, the Group acquired cash and cash equivalents amounting to ₩90,010 million through the purchase & assumption(P&A) deal for selected assets and liabilities of Tomato Savings BankSamsung Motors Co., Ltd.

45.Statement of cash flows

(a)Cash and cash equivalents in the consolidated statements of cash flows as of December 31, 2013 and 2014 are as follows:

   2013   2014 

Cash and due from banks

  16,484,168     20,608,513  

Due from financial institutions with a maturity over three months from date of acquisition

   (4,320,575   (4,739,947

Restricted due from banks

   (6,142,417   (10,264,156
  

 

 

   

 

 

 
6,021,176   5,604,410  
  

 

 

   

 

 

 

(b)Significant non-cash activities for the years ended December 31, 2013 and 2014 are as follows:

   2013   2013 

Increase in available-for-sale financial assets fromdebt-equity swap

  159,966     129,215  

Transfers from construction-in-progress to property and equipment

   134,790     4,054  

Transfers between property and equipment and investment property

   43,768     26,751  

Transfers from property and equipment to assets held for sale

   6,278     3,196  

Transfers from investment property to assets held for sale

   228,762     146,126  

(c)On January 11, 2013, the Group obtained a controlling ownership over Yehanbyoul Savings Bank by acquiring an 100% of the outstanding and voting interests for ₩45,813 million won in consideration. Net cash flow provided by the business combination was ₩385,291 million as the investee had ₩431,104 million of cash and cash equivalents.

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES

Notes to the Consolidated Financial Statements — (Continued)

December 31, 2010, 20112012, 2013 and 20122014

(In millions of won)

 

46.

Related parties

Intra-group balances, and income and expenses arising from intra-group transactions are eliminated in preparing the consolidated financial statements.

(a) Significant balances with the related parties as of December 31, 2011 and 2012 are as follows:

(a)Significant balances with the related parties as of December 31, 2013 and 2014 are as follows:

 

Related party

  

Account

  2011  2012 

Investments in associates

     

Aju Capital co., Ltd

  Loans and receivables  50,000    50,000  
  Allowances   (254  (254
  Provisions   11      
  Deposits       20,297  

UAMCO., Ltd

  Loans and receivables   38,723      
  Allowances   (52    
  Deposits       517  

Pohang TechnoPark2PFV

  Loans and receivables   658      
  Allowances   (3    
  Provisions   286      
  Deposits       14,794  

Shinhan Corporate Restructuring Fund 5th

  Account Receivable   27    27  
  Allowances       (27

Cardif Life Insurance

  Deposits       2,353  
  Credit card assets   83    94  

Key management personnel and their immediate relatives

   

Loans and receivables

     2,056    3,221  
    

 

 

  

 

 

 

Assets

     91,856    53,061  

Liabilities

    297    37,961  
    

 

 

  

 

 

 

Related party

  

Account

  2013   2014 

Investments in associates:

      

Aju Capital Co., Ltd.

  Trading assets  60,000     50,000  

  Loans and receivables   50,000     200,000  

  Credit card assets   2,049     2,011  

  Allowances   (285   (624

  Deposits   470     1,184  

  Provisions   280     78  

UAMCO., Ltd.

  Loans and receivables   —       —    

  Credit card assets   49     43  

  Allowances   (1   (1

  Deposits   1,719     28,801  

  Provisions   50     50  

Pohang TechnoPark2PFV

  Deposits   14,689     14,666  

Cardif Life Insurance

  Accounts receivable   118     115  

  Credit card assets   103     119  

  Allowances   (1   (1

  Deposits   262     194  

  Provisions   1     1  

BNP Paribas Cardif General Insurance

  Credit card assets   40     26  

  Allowances   (1   (1

  Deposits   —       7  

Korea investment gong-pyeong office real estate investment trust 2nd

  Deposits   18,001     32,002  

Kukdong Engineering & Construction CO., LTD

  Credit card assets   15     17  

  Allowances   (1   (1

  Deposits   —       6,986  

Shinhan Corporate Restructuring Fund 5th

  Accounts receivable   27     —    

  Allowances for credit losses   (27   —    

Dream High Fund III

  Deposits   —       301  

Miraeasset 3rd Investment Fund

  Deposits   158     1,777  

KDB Daewoo Ruby PEF

  Deposits   —       2,025  

Medici 2nd Investment Fund

  Deposits   62     —    

KDB Daewoo Securities Platinum PEF

  Deposits   652     —    

FAMILY FOOD CO., LTD.

  Provisions   5     —    

SP New Technology Business investment Fund I

  Accounts receivable   —       5  

Key management personnel and their immediate relatives:

  Loans and receivables   4,560     4,642  
    

 

 

   

 

 

 
Assets116,645   256,350  
Liabilities 18,348   88,072  
    

 

 

   

 

 

 

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES

Notes to the Consolidated Financial Statements — (Continued)

December 31, 2010, 20112012, 2013 and 20122014

(In millions of won)

 

46.Related parties (continued)

(b)

Significant transactions with the related parties for the years ended December 31, 20112012, 2013 and 20122014 are as follows:

 

Related party

  

Account

  2011 2012  

Account

 2012 2013 2014 

Investments in associates

         

Aju Capital co., Ltd

  Interest income      2,042   Interest income 2,042   2,185   5,638  
  Net other operating income   664    11  
  Reversal of credit losses   304      

 Fees and commission income 230   889   487  

 Net other operating income 11    —     202  

 Reversal of credit losses  —     1    —    

 Interest expense  —     (24 (1

 Fees and commission expense  —     (881 (1,693

 Provision for credit losses  —     (21 (340

UAMCO., Ltd

  Interest income       311   Interest income 311   115   40  
  Reversal of credit losses   (23  52  

 Fees and commission income  —     5   7  

 Reversal of credit losses  —      —     1  

 Interest expense  —     (1 (1

 Provision for credit losses 52   (1  —    

Pohang TechnoPark2PFV

  Net other operating income       286   Net other operating income 286    —      —    
  Reversal of credit losses   (3  3  
  Interest losses       (17
  Net other operating losses   (286    

Shinhan Corporate Restructuring Fund 8th

  Fees and commission income   824      

SHC-AJU 1st Investment Fund

     97      

Petra Private Equity Fund

     365      

SHC-AJU 2nd Investment Fund

     11      

 Interest expense (17 (15 (15

 Provision for credit losses 3    —      —    

Cardif Life Insurance

     577    271   Fees and commission income 271   1,193   1,661  

 Provision for credit losses  —     (1 (1

Kukdong Engineering & Construction CO., LTD

 Interest income  —      —      —    

 Fees and commission income  —      —     15  

 Interest expense  —      —     (40

 Fees and commission expense  —      —     (4

 Provision for credit losses  —     (1 (1

Inhee Co., Ltd.

 Interest income  —     1    —    

Shinhan K2 Secondary Fund

         281   Fees and commission income 281   464   465  

Shinhan 2013-1 Fund

 Fees and commission income  —     88    —    

BNP Paribas Cardif General Insurance

 Fees and commission income  —     4   9  

 Reversal of credit losses  —     1   1  

Korea investment gong-pyeong office real estate investment trust 2nd

 Interest expense  —      —     (1,274

FAMILY FOOD CO., LTD.

 Other operating income  —      —     5  

Dream High Fund III

 Interest expense  —      —     (6

Miraeasset 3rd Investment Fund

 Interest expense (2 (2 (1

Medici 2nd Investment Fund

 Interest expense (5  —      —    

Shinhan 2014-1 Fund

 Fees and commission income  —      —     9  

SHC-EN Fund

 Fees and commission income  —      —     8  

SP New Technology Business investment Fund I

 Fees and commission income  —      —     5  

UNW Securitization Specialty Co., Ltd.

 Fees and commission income 268   56    —    

UW 3rd Securitization Specialty Co., Ltd.

 Fees and commission income 176   93    —    

UK Second Asset Securitization Specialty Co., Ltd.

 Fees and commission income 142   14    —    

Key management personnel and their immediate relatives

Key management personnel and their immediate relatives

   

Key management personnel and their immediate relatives

   

Interest income

     80    135    135   168   170  
    

 

  

 

   

 

  

 

  

 

 
    2,610    3,375  4,184   4,330   5,346  
    

 

  

 

   

 

  

 

  

 

 

(c) Key management personnel compensation

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES

Notes to the Consolidated Financial Statements

December 31, 2012, 2013 and 2014

(In millions of won)

46.Related parties (continued)

(c)Key management personnel compensation

Key management personnel compensation for the years ended December 31, 2010, 20112012, 2013 and 20122014 are as follows:

 

  2010   2011   2012   2012   2013   2014 

Short-term employee benefits

  24,620     21,310     23,679    23,679     18,980     18,392  

Severance benefits

   538     585     503     503     322     422  

Share-based payment transactions

   5,804     3,279     3,904     3,904     6,475     6,541  
  

 

   

 

   

 

   

 

   

 

   

 

 
  30,962     25,174     28,086  28,086   25,777   25,355  
  

 

   

 

   

 

   

 

   

 

   

 

 

(d)

(d)There are no guarantees provided between the related parties as of December 31, 2012, 2013 and 2014.

47.Information of trust business

(a)Significant balances with trust business as of December 31, 2013 and 2014 are as follows:

   2013   2014 

Borrowings from trust account

  2,299,929     2,020,712  

Accrued fees on trust accounts

   15,206     16,227  

Accrued interest expense

   665     526  

(b)Transactions with trust business for the years ended December 31, 2012, 2013 and 2014 are as follows:

   2012   2013   2014 

Trust management fees

  40,716     42,347     49,877  

Commission income

   24     —       —    

Interest on borrowings from trust account

   44,224     50,050     44,899  

48.Retrospective restatement

Change in accounting policy

The Group reclassified hybrid bonds held for investment purposes by Shinhan Life Insurance, from equity securities to debt securities in accordance with the interpretation by the Korea Accounting Institute in 2014.

Correction of prior period misstatement

The Group retrospectively restated prior period’s comparative financial statements due to effects from incomplete fund transfer within Shinhan Life Insurance’s general and separate accounts. As explained below, incomplete fund transfer caused understatement of reserve for policyholder’s profit dividend by ₩5,372 million as of December 31, 20112013.

Effects of restatement

The following tables summarize the effects of the hybrid bond reclassification and 2012.the incomplete fund transfer on the Group’s comparative consolidated statements of financial position and its financial

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES

Notes to the Consolidated Financial Statements — (Continued)

December 31, 2010, 20112012, 2013 and 20122014

(In millions of won)

 

47.48.

Investment in subsidiaries

Retrospective restatement (continued)

(a) Condensed financial information for the Group’s subsidiaries.

i) Condensed financial position for the Group’s subsidiariesperformance as of December 31, 20112013 and for the years ended December 31, 2012 and 2013. Although the effects of the change in accounting policy and the prior period misstatement are as follows:not considered material to the financial position or results of operations, the Group has restated comparative periods for consistency of presentation.

 

  2011  2012 
  Total
assets
  Total
liabilities
  Total
equities
  Total
assets
  Total
liabilities
  Total
equities
 

Shinhan financial group (Separate)

 30,844,250    11,413,443    19,430,807    27,212,924    7,546,003    19,666,921  

Shinhan Bank

  228,907,784    209,617,964    19,289,820    234,102,700    213,830,689    20,272,011  

Shinhan Card Co., Ltd.

  22,356,885    17,126,623    5,230,262    22,279,918    16,546,741    5,733,177  

Shinhan Investment Corp.

  12,166,106    10,046,342    2,119,764    16,465,338    14,287,115    2,178,223  

Shinhan Life Insurance Co., Ltd

  13,976,735    12,788,663    1,188,072    16,942,184    15,617,037    1,325,147  

Shinhan Capital Co., Ltd.

  3,518,266    3,037,927    480,339    3,526,185    3,053,871    472,314  

Jeju Bank

  3,168,168    2,920,296    247,872    3,242,918    2,965,024    277,894  

Shinhan Credit Information Co., Ltd.

  19,495    5,993    13,502    19,176    5,659    13,517  

Shinhan Private Equity Investment management

  343,231    334,599    8,632    421,840    414,292    7,548  

Shinhan BNP Paribas AMC

  170,665    24,369    146,296    168,911    23,218    145,693  

SHC Management Co., Ltd.

  8,620    355    8,265    8,747    331    8,416  

Shinhan Data system

  15,540    8,804    6,736    16,298    8,594    7,704  

Shinhan Savings Bank

  3,992    79    3,913    636,115    542,861    93,254  

Shinhan Aitas Co., Ltd.

              30,976    4,309    26,667  
 

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 
 315,499,737    267,325,457    48,174,280    325,074,230    274,845,744    50,228,486  
 

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 
   December 31, 2013 
   As previously
reported
   Reclassification of
hybrid bonds
   Incomplete
fund transfer
   Restated 

Available-for-sale financial assets

  33,604,301     (7,734   —       33,596,567  

Deferred tax assets

   196,780     (370   —       196,410  

Other assets

   12,449,193     514     1,300     12,451,007  

Derivative liabilities

   2,026,534     (7,139   —       2,019,395  

Liabilities under insurance contracts

   15,656,455     —       5,372     15,661,827  

Accumulated other comprehensive income, net of tax

   671,807     1,160     —       672,967  

Retained earnings

   14,194,163     (1,611   (4,072   14,188,480  

   2012 
   As previously
reported
   Incomplete
fund transfer
   Restated 

Net interest income

  6,979,718     —       6,979,718  

Net insurance income

   (209,303   (2,072   (211,375

Dividend income

   174,325     —       174,325  

Net trading income

   607,861     —       607,861  

Income tax expense

   (738,727   501     (738,226

Profit for the year

   2,491,909     (1,571   2,490,338  

Other comprehensive income

   (50,975   —       (50,975

Net income attributable to equity holders of Shinhan Financial Group

   2,321,890     (1,571   2,320,319  

Total comprehensive income attributable to equity holders of Shinhan Financial Group

   2,269,231     (1,571   2,267,660  

Basic and diluted earnings per share in won

   4,684     (3   4,681  

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES

Notes to the Consolidated Financial Statements — (Continued)

December 31, 2010, 20112012, 2013 and 20122014

(In millions of won)

ii) Condensed comprehensive income statement for the Group’s subsidiaries for the years ended December 31, 2010, 2011 and 2012 are as follows:

  2010  2011  2012 
  Operating
income
  Net
income
  Total
comprehensive
income
  Operating
income
  Net
income
  Total
comprehensive
income
  Operating
income
  Net
income
  Total
comprehensive
income
 

Shinhan financial group(separate))

 1,065,807    617,625    620,200    2,145,768    1,672,908    1,674,610    992,790    590,446    590,446  

Shinhan Bank

  21,252,143    1,670,049    1,737,584    18,808,507    2,118,421    1,634,530    17,209,542    1,696,651    1,565,123  

Shinhan Card Co., Ltd.

  4,264,436    990,393    984,872    4,497,105    875,930    936,096    4,585,735    749,764    802,663  

Shinhan Investment Corp.

  1,733,263    150,714    158,079    2,061,234    101,710    113,316    1,981,619    63,912    78,307  

Shinhan Life Insurance Co., Ltd

  4,103,185    213,410    266,413    4,340,729    236,927    217,586    5,240,254    209,399    201,838  

Shinhan Capital Co., Ltd.

  403,408    40,111    52,264    344,579    51,109    48,729    352,876    4,653    (3,108

Jeju Bank

  191,193    17,434    20,303    193,042    22,412    22,275    193,310    27,272    29,977  

Shinhan Credit Information Co., Ltd.

  33,986    1,026    1,026    32,235    (746  (746  29,912    1    1  

Shinhan Private Equity Investment management

  93,739    1,331    1,331    84,366    (7,624  (7,624  40,882    1,185    1,185  

Shinhan BNP Paribas AMC

  119,251    39,741    39,182    109,811    35,040    34,961    102,473    31,302    30,497  

SHC Management Co., Ltd.

  251    (339  (339  259    (34  (34  293    150    150  

Shinhan Data system

  40,600    612    612    50,128    1,056    1,056    58,170    946    946  

Shinhan Savings Bank Co., Ltd.

                  (87  (87  109,672    (23,389  (26,467

Shinhan Aitas Co., Ltd.

                          4,385    (513  (513
 

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 
 33,301,262    3,742,107    3,881,527    32,667,763    5,107,022    4,674,668    30,901,913    3,351,779    3,271,045  
 

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 

 

(*)48.

Subsidiaries such as trust, beneficiary certificates, corporate restructuring fund and private equity fund are excluded.

Retrospective restatement (continued)

(b) Change

   2013 
   As previously
reported
   Reclassification of
hybrid bonds
   Incomplete
fund transfer
   Restated 

Net interest income

  6,602,856     2,028     —       6,604,884  

Net insurance income

   (379,322   —       (3,456   (382,778

Dividend income

   158,016     (2,032   —       155,984  

Net trading income

   77,034     (2,122   —       74,912  

Income tax expense

   (622,565   515     836     (621,214

Profit for the year

   2,059,570     (1,611   (2,620   2,055,339  

Other comprehensive income

   (309,900   1,160     —       (308,740

Net income attributable to equity holders of Shinhan Financial Group

   1,902,808     (1,611   (2,620   1,898,577  

Total comprehensive income attributable to equity holders of Shinhan Financial Group

   1,594,494     (451   (2,620   1,591,423  

Basic and diluted earnings per share in won

   3,819     (3   (6   3,810  

49.Interests in unconsolidated structured entities

(a)The nature and extent of interests in unconsolidated structured entities

The Group is involved in subsidiaries

i) Subsidiaries newly excluded in the Group for the year ended December 31, 2012assets-backed securitization, structured financing, beneficiary certificates and other structured entities and characteristics of these structured entities are as follows:

 

Subsidiary

   

ReasonDescription

Shinhan Investment Europe Ltd.Assets-backed securitization

  Securitization vehicles are established to buy assets from originators and issue asset-backed securities in order to facilitate the originators’ funding activities and enhance their financial soundness. The investeeGroup is involved in liquidation for the current period.securitization vehicles by purchasing (or committing to purchase) the asset-backed securities issued and/or providing other forms of credit enhancement.

ii) Subsidiaries newly consolidated in the Group for the year ended December 31, 2011 were as follows:

Subsidiary

Reason

Shinhan Savings Bank

  The Group owns 100%does not consolidate a securitization vehicle if (i) the Group is unable to make or approve decisions as to the modification of the voting power.terms and conditions of the securities issued by such vehicle or disposal of such vehicles’ assets, (ii) (even if the Group is so able) if the Group does not have the exclusive or primary power to do so, or (iii) if the Group does not have exposure, or right, to a significant amount of variable returns from such entity due to the purchase (or commitment to purchase) of asset-backed securities so issued or subordinated obligations or by providing other forms of credit support.

(*)

SubsidiariesStructured financing

Structured entities for project financing are established to raise funds and invest in a specific project such as trust, beneficiary certificates, corporate restructuring fundM&A (mergers and privateacquisitions), BTL (build-transfer-lease), shipping finance, etc. The Group is involved in the structured entities by originating loans, investing in equity, fund are excluded.

or providing credit enhancement.

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES

Notes to the Consolidated Financial Statements — (Continued)

December 31, 2010, 20112012, 2013 and 20122014

(In millions of won)

 

48.49.

Information of trust business

Interests in unconsolidated structured entities (continued)

(a) Significant balances with trust business

Description

The Group does not consolidate a structured financing entity if (i) the Group does not have decision-making authority of these entities (ii) (even so) if the Group does not have the exclusive or primary power to do so, or (iii) if the Group does not have exposure, or right, to a significant amount of variable returns from such entity.

Investment fund

Investment fund means an investment trust, a PEF (private equity fund) or a partnership which invests in a group of assets such as stocks or bonds by issuing a type of beneficiary certificates to raise funds from the general public, and distributes its income and capital gains to their investors. The Group manages assets by investing in shares of investment fund or playing a role of an operator or a GP (general partner) of investment fund, on behalf of other investors.
The Group does not consolidate an investment fund if (i) the Group does not have the decision-making authority of these funds (ii) (even so) if the Group does not have unilateral ability to remove an operator or a GP from these funds, or (iii) if the Group does not have exposure, or right, to a significant amount of variable returns from such fund.

The size of unconsolidated structured entities as of December 31, 20112013 and 20122014 are as follows:

 

   2011   2012 

Borrowings from trust account

  2,011,569     2,377,502  
   2013   2014 

Total assets:

    

Asset-backed securitization

  45,419,633     33,603,260  

Structured financing

   86,940,716     52,342,495  

Investment fund

   34,636,571     29,096,759  
  

 

 

   

 

 

 
166,996,920   115,042,514  
  

 

 

   

 

 

 

(b) Transactions with trust business

(b)Nature of risks

i) The carrying amounts of the assets and liabilities relating to its interests in unconsolidated structured entities as of December 31, 2013 and 2014 are as follows:

   2013 
   Assets-backed
securitization
   Structured
financing
   Investment
fund
   Total 

Assets:

        

Loans

  165,698     5,156,721     12,361     5,334,780  

Trading assets

   230,729     —       41,008     271,737  

Derivative assets

   884     1,075     —       1,959  

Available-for-sale financial assets

   1,074,673     237,146     1,991,374     3,303,193  

Held-to-maturity financial assets

   119,945     —       —       119,945  

Other assets

   580     —       —       580  
  

 

 

   

 

 

   

 

 

   

 

 

 
1,592,509   5,394,942   2,044,743   9,032,194  
  

 

 

   

 

 

   

 

 

   

 

 

 

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES

Notes to the Consolidated Financial Statements

December 31, 2012, 2013 and 2014

(In millions of won)

49.Interests in unconsolidated structured entities (continued)

   2014 
   Assets-backed
securitization
   Structured
financing
   Investment
fund
   Total 

Assets:

        

Loans

  383,011     4,658,388     613,089     5,654,488  

Trading assets

   573,919     48,877     10,950     633,746  

Derivative assets

   42     —       —       42  

Available-for-sale financial assets

   575,360     253,740     2,085,276     2,914,376  

Held-to-maturity financial assets

   154,103     —       —       154,103  

Other assets

   555     —       15,038     15,593  
  

 

 

   

 

 

   

 

 

   

 

 

 
 1,686,900   4,961,005   2,724,353   9,372,348  
  

 

 

   

 

 

   

 

 

   

 

 

 

Liabilities:

Other

 1,200   —     658   1,858  
  

 

 

   

 

 

   

 

 

   

 

 

 
1,200   —     658   1,858  
  

 

 

   

 

 

   

 

 

   

 

 

 

ii) Exposure to risk relating to its interests in unconsolidated structured entities as of December 31, 2013 and 2014 are as follows:

   2013 
   Assets-backed
securitization
   Structured
financing
   Investment
fund
   Total 

Assets held

  1,592,509     5,394,942     2,044,743     9,032,194  

ABS and ABCP commitments

   157,000     183,800     18,913     359,713  

Loan commitments

   1,258,531     783,639     18,449     2,060,619  

Guarantees

   —       5,410     —       5,410  
  

 

 

   

 

 

   

 

 

   

 

 

 
3,008,040   6,367,791   2,082,105   11,457,936  
  

 

 

   

 

 

   

 

 

   

 

 

 
   2014 
   Assets-backed
securitization
   Structured
financing
   Investment
fund
   Total 

Assets held

  1,686,991     4,961,049     2,724,352     9,372,392  

ABS and ABCP commitments

   325,195     167,000     103,702     595,897  

Loan commitments

   1,631,113     229,540     26,454     1,887,107  

Guarantees

   —       28,888     —       28,888  
  

 

 

   

 

 

   

 

 

   

 

 

 
3,643,299   5,386,477   2,854,508   11,884,284  
  

 

 

   

 

 

   

 

 

   

 

 

 

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES

Notes to the Consolidated Financial Statements

December 31, 2012, 2013 and 2014

(In millions of won)

49.Interests in unconsolidated structured entities (continued)

iii) Losses incurred relating to the Group’s interests in unconsolidated structured entities for the years ended December 31, 2010, 20112013 and 2012 are2014 were as follows:

 

   2010   2011   2012 

Trust management fees

  62,541     62,305     62,886  

Commission income

   34     46     24  

Interest on borrowings from trust account

   37,388     61,976     52,469  
   2013   2014 

Losses on:

    

Asset-backed securitization

  1,801     987  

Structured financing

   —       —    

Investment fund

   18,866     42,429  
  

 

 

   

 

 

 
20,667   43,416  
  

 

 

   

 

 

 

 

49.50.

Condensed Shinhan Financial Group (Parent Company only) Financial Statements

STATEMENTS OF FINANCIAL POSITION

 

  December 31,
2011
   December 31,
2012
   December 31,
2013
   December 31,
2014
 

Assets

        

Deposits with banking subsidiary

  2,220,168     212,783    385     120,790  

Receivables from subsidiaries:

        

Non-banking subsidiaries

   1,104,678     1,359,605     1,377,083     1,337,083  

Investment (at equity) in subsidiaries:

        

Banking subsidiaries

   13,756,799     13,872,801     13,918,614     13,859,864  

Non-banking subsidiaries

   11,293,203     11,343,295     11,343,295     11,343,295  

Trading asset

   1,856,712     118,548     520,116     69,338  

Property, equipment and intangible assets, net

   9,337     8,376     7,667     7,122  

Other assets

        

Banking subsidiaries

   390,347     171,933     170,545     203,958  

Non-banking subsidiaries

   200,532     123,146     124,373     149,473  

Other

   12,474     2,437     2,567     3,625  
  

 

   

 

   

 

   

 

 

Total assets

   30,844,250     27,212,924   27,424,645   27,094,548  
  

 

   

 

   

 

   

 

 

Liabilities and equity

    

Borrowings

   5,000     10,000   7,500   7,500  

Debt securities issued

   7,034,393     7,196,951   7,098,797   6,451,436  

Accrued expenses & other liabilities

   4,374,050     339,052   343,876   400,493  
  

 

   

 

   

 

   

 

 

Total liabilities

   11,413,443     7,546,003   7,450,173   6,859,429  
  

 

   

 

   

 

   

 

 

Equity

   19,430,807     19,666,921   19,974,472   20,235,119  
  

 

   

 

   

 

   

 

 

Total liabilities and equity

  30,844,250     27,212,924  27,424,645   27,094,548  
  

 

   

 

   

 

   

 

 

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES

Notes to the Consolidated Financial Statements — (Continued)

December 31, 2010, 20112012, 2013 and 20122014

(In millions of won)

 

50.Condensed Shinhan Financial Group (Parent Company only) Financial Statements (continued)

CONDENSED STATEMENTS OF INCOME

 

  2010 2011 2012   2012   2013   2014 

Income

          

Dividends from banking subsidiaries

  149,733    828,033    390,000    390,000     451,132     361,524  

Dividends from non-banking subsidiaries

   667,579    1,009,446    410,223     410,223     469,043     561,210  

Interest income from banking subsidiaries

   564    36,046    10,431     10,431     2,916     1,201  

Interest income from non-banking subsidiaries

   97,429    74,610    57,366     57,366     58,948     57,163  

Other income

   149,690    197,994    126,605     126,605     127,159     80,879  
  

 

  

 

  

 

   

 

   

 

   

 

 

Total income

   1,064,995    2,146,129    994,625   994,625   1,109,198   1,061,977  
  

 

   

 

   

 

 

Expenses

    

Interest expense

   (351,528  (372,084  (341,678 (341,678 (310,438 (271,909

Other expense

   (100,898  (94,059  (64,010 (62,631 (67,552 (127,938
  

 

  

 

  

 

   

 

   

 

   

 

 

Total expenses

   (452,426  (466,143  (405,688 (404,309 (377,990 (399,847
  

 

  

 

  

 

   

 

   

 

   

 

 

Income (loss) before income tax expense

   612,569    1,679,986    588,937  

Profit before income tax expense

 590,316   731,208   662,130  
  

 

   

 

   

 

 

Income tax expense (benefit)

   (5,056  7,078    (1,512 (1,178 (430 (493
  

 

  

 

  

 

   

 

   

 

   

 

 

Net income

  617,625    1,672,908    590,449  

Profit for the year

591,494   731,638   662,623  
  

 

  

 

  

 

   

 

   

 

   

 

 

SHINHAN FINANCIAL GROUP CO., LTD. AND SUBSIDIARIES

Notes to the Consolidated Financial Statements — (Continued)

December 31, 2010, 20112012, 2013 and 20122014

(In millions of won)

 

50.Condensed Shinhan Financial Group (Parent Company only) Financial Statements (continued)

CONDENSED STATEMENTS OF CASH FLOWS

 

   2010  2011  2012 

Cash flows from operating activities

    

Income before income taxes

  612,569    1,679,986    588,937  

Non-cash items included in profit before tax

   (556,295  (1,584,401  (522,539

Changes in operating assets and liabilities

   39,147    (1,606,828  1,737,232  

Income taxes paid

       (2,324    

Net interest paid

   (216,841  (262,284  (246,380

Dividend received from subsidiaries

   817,312    1,837,479    800,223  
  

 

 

  

 

 

  

 

 

 

Net cash provided by (used in) operating activities

   695,892    61,628    2,357,473  
  

 

 

  

 

 

  

 

 

 

Cash flows from investing activities

    

Loan origination (collection) to non-banking subsidiaries

   120,000    350,000    (255,000

Acquisition of subsidiary

   (10,026  (4,000  (166,094

Other, net

   (7,507  (14,689  11,327  
  

 

 

  

 

 

  

 

 

 

Net cash provided by (used in) investing activities

   102,467    331,311    (409,767
  

 

 

  

 

 

  

 

 

 

Cash flows from financing activities

    

Repayments of preferred stock

           (3,765,124

Issuance of preferred stock and other equity instrument

       1,344,746    298,861  

Net changes in borrowings

   (851,794      5,000  

Issuance of debt securities issued

   2,441,051    2,530,729    1,296,510  

Repayments of securities issued

   (1,480,000  (2,105,126  (1,140,000

Dividend paid

   (427,571  (585,557  (650,697

Cash inflows from cash flow hedge

       32,966      
  

 

 

  

 

 

  

 

 

 

Net cash provided by (used in) financing activities

   (318,314  1,217,758    (3,955,450
  

 

 

  

 

 

  

 

 

 

Net increase in cash and cash equivalents

   480,045    1,610,697    (2,007,744

Cash and cash equivalents at beginning of year

   129,820    609,865    2,220,562  
  

 

 

  

 

 

  

 

 

 

Cash and cash equivalents at end of year

  609,865    2,220,562    212,818  
  

 

 

  

 

 

  

 

 

 

SUPPLEMENTAL FINANCIAL INFORMATION (UNAUDITED)

INDUSTRY GUIDE 3 INFORMATION

Except where indicated otherwise, amounts for 2010, 2011 and 2012 are prepared in accordance with IFRS, which is consistent with the Group’s Financial Statements. In accordance with the SEC Release, “First-time application of International Financial Reporting”, amounts prior to 2010 are prepared under U.S. GAAP.

Loan Types

The following table presents our loans by type for the periods indicated. Except where specified otherwise, all loan amounts stated below are before deduction for loan loss allowances. Total loans reflect our loan portfolio, including past due amounts.

   As of December 31, 
   2010   2011   2012 
   (In billions of Won) 

Corporate

      

Corporate loans(1)

  95,835    98,598    101,025  

Public and other(2)

   2,771     4,930     3,107  

Loans to banks(3)

   1,467     2,557     4,537  

Lease financing

   1,555     1,639     1,699  
  

 

 

   

 

 

   

 

 

 

Total — Corporate

   101,628     107,724     110,368  
  

 

 

   

 

 

   

 

 

 

Retail

      

Mortgages and home equity

   40,073     44,399     46,128  

Other retail(4)

   24,901     25,052     27,925  
  

 

 

   

 

 

   

 

 

 

Total — retail

   64,974     69,451     74,053  
  

 

 

   

 

 

   

 

 

 

Credit cards

   17,647     17,880     17,854  
  

 

 

   

 

 

   

 

 

 

Total loans(5)

  184,249    195,055    202,275  
  

 

 

   

 

 

   

 

 

 

Notes:

(1)

Consists primarily of working capital loans, general purpose loans, bills purchased and trade-related notes and excludes loans to public institutions and commercial banks.

(2)

Consists of working capital loans and loan facilities to public institutions and non-profit organizations.

(3)

Consists of interbank loans and call loans.

(4)

Consists of general unsecured loans and loans secured by collateral other than housing to retail customers.

(5)

As of December 31, 2010, 2011 and 2012, approximately 89.25%, 88.76% and 89.56% of our total gross loans, respectively, were Won-denominated.

   As of December 31, 
   2008   2009 
   (In billions of Won) 

Corporate

    

Commercial and industrial(1)

  93,103    89,249  

Lease financing

   1,592     1,560  
  

 

 

   

 

 

 

Total — Corporate

   94,695     90,809  
  

 

 

   

 

 

 

Retail

    

Mortgages and home equity

   36,183     40,022  

Other retail(2)

   25,026     23,307  
  

 

 

   

 

 

 

Total — Retail

   61,209     63,329  
  

 

 

   

 

 

 

Credit cards

   14,637     15,117  
  

 

 

   

 

 

 

Total loans(3)

  170,541    169,255  
  

 

 

   

 

 

 

Notes:

(1)

Consists primarily of working capital loans, general purpose loans, bills purchased, trade-related notes, inter-bank loans, privately placed bonds, credit facility drawdowns and purchases of commercial paper or notes at a discount from its customers with recourse.

(2)

Consists of general unsecured loans and loans secured by collateral other than housing to retail customers.

(3)

As of December 31, 2008 and 2009, approximately 90.4% and 94.4% of our total gross loans, respectively, were Won-denominated.

Nonaccrual Loans and Past Due Accruing Loans

We discontinue accruing of interest on loans when payment of interest and/or principal becomes past due by 90 days. Loans are not reclassified as accruing until interest and principal payments are brought current.

We generally do not request borrowers to make immediate repayment of the whole outstanding principal balances and related accrued interest on loans whose interest payments are past due for one to 14 days in case of commercial loans and one to 30 days in case of retail loans.

Interest foregone is the interest due on nonaccrual loans that has not been accrued in our books of account. In 2008, 2009, 2010, 2011 and 2012 we would have recorded gross interest income of ₩202 billion, ₩151 billion, ₩145 billion, ₩131 billion and ₩163 billion, respectively, on loans accounted for on a nonaccrual basis throughout the respective years, or since origination for loans held for part of the year, had the loans been current with respect to their original contractual terms. The amount of interest income on those loans that was included in our net income in 2008, 2009, 2010, 2011 and 2012 were ₩109 billion, ₩90 billion, ₩52 billion, ₩66 billion and ₩70 billion, respectively.

The category “accruing but past due one day” includes loans which are still accruing interest but on which principal or interest payments are contractually past due one day or more. We continue to accrue interest on loans where the total amount of loan outstanding, including accrued interest, is fully secured by cash on deposits.

The following table shows, at the dates indicated, the amount of loans that are placed on a nonaccrual basis and accruing loans which are past due one day or more.

   As of December 31, 
   2010   2011   2012 
   (In billions of Won) 

Loans accounted for on a nonaccrual basis(1)

      

Corporate

  1,813    1,621    1,642  

Retail

   155     239     416  

Credit cards

   155     152     215  
  

 

 

   

 

 

   

 

 

 

Sub-total

   2,123     2,012     2,273  
  

 

 

   

 

 

   

 

 

 

Accruing loans which are contractually past due one day or more as to principal or interest

      

Corporate

   263     224     245  

Retail

   369     482     354  

Credit cards

   432     576     633  
  

 

 

   

 

 

   

 

 

 

Sub-total

   1,064     1,282     1,232  
  

 

 

   

 

 

   

 

 

 

Total

  3,187    3,294    3,505  
  

 

 

   

 

 

   

 

 

 

Note:

(1)

Represents either loans that are “troubled debt restructuring” as defined under IFRS or loans for which payment of interest and/or principal became past due by 90 days or more (adjusting for any overlap due to loans that satisfy both prongs so as to avoid double counting).

   As of December 31, 
   2008   2009 
   (In billions of Won) 

Loans accounted for on a nonaccrual basis

    

Corporate

  1,457    1,231  

Retail

   148     187  

Credit cards

   416     224  
  

 

 

   

 

 

 

Sub-total

   2,021     1,642  
  

 

 

   

 

 

 

Accruing loans which are contractually past due one day or more as to principal or interest

    

Corporate

   122     65  

Retail

   46     24  

Credit cards

          
  

 

 

   

 

 

 

Sub-total

   168     89  
  

 

 

   

 

 

 

Total

  2,189    1,731  
  

 

 

   

 

 

 

Allocation of Allowance for Loan Losses

The following table presents, as of the dates indicated, the allocation of our loan loss allowance by loan type.

   As of December 31, 
   2010  2011  2012 
   Amount   Loans% of
Total Loans
  Amount   Loans% of
Total Loans
  Amount   Loans% of
Total Loans
 
   (In billions of Won, except percentages) 

Corporate

          

Corporate loans

  1,923     67.43 1,634     63.41 1,694     60.64

Public and other

   15     0.53    19     0.74    14     0.50  

Loan to banks

   32     1.12    13     0.50    11     0.39  

Lease financing

   17     0.60    14     0.54    33     1.18  
  

 

 

   

 

 

  

 

 

   

 

 

  

 

 

   

 

 

 

Total corporate

   1,987     69.68    1,680     65.19    1,752     62.71  
  

 

 

   

 

 

  

 

 

   

 

 

  

 

 

   

 

 

 

Retail

          

Mortgages and home equity

   17     0.60    19     0.74    23     0.82  

Other retail

   178     6.24    202     7.84    274     9.82  
  

 

 

   

 

 

  

 

 

   

 

 

  

 

 

   

 

 

 

Total retail

   195     6.84    221     8.58    297     10.64  
  

 

 

   

 

 

  

 

 

   

 

 

  

 

 

   

 

 

 

Credit cards

   670     23.48    676     26.23    744     26.65  
  

 

 

   

 

 

  

 

 

   

 

 

  

 

 

   

 

 

 

Total allowance for loan losses

  2,852     100.00 2,577     100.00 2,793     100.00
  

 

 

   

 

 

  

 

 

   

 

 

  

 

 

   

 

 

 

Our total allowance for loan losses increased by ₩216 billion, or 8.38%, to ₩2,793 billion as of December 31, 2012 from ₩2,577 billion as of December 31, 2011. During 2012, the allowance for loan losses increased primarily as a result of increased loss rate for other retail loans.

   2012   2013   2014 

Cash flows from operating activities

      

Profit before income taxes

  590,316     731,208     662,130  

Non-cash items included in profit before tax

   (523,918   (666,455   (645,338

Changes in operating assets and liabilities

   1,737,232     (401,830   447,013  

Net interest paid

   (246,380   (241,414   (213,993

Dividend received from subsidiaries

   800,223     919,805     922,734  
  

 

 

   

 

 

   

 

 

 

Net cash provided by operating activities

 2,357,473   341,314   1,172,546  
  

 

 

   

 

 

   

 

 

 

Cash flows from investing activities

Loan origination (collection) to non-banking subsidiaries

 (255,000 22,500   —    

Acquisition of subsidiary

 (166,094 (45,813 —    

Other, net

 11,327   (448 (565
  

 

 

   

 

 

   

 

 

 

Net cash provided by (used in) investing activities

 (409,767 (23,761 (565
  

 

 

   

 

 

   

 

 

 

Cash flows from financing activities

Repayments of preferred stock

 (3,765,124 —     —    

Issuance of preferred stock and other equity instrument

 298,861   —     —    

Net changes in borrowings

 5,000   (2,500 —    

Issuance of debt securities issued

 1,296,510   1,596,525   818,238  

Repayments of securities issued

 (1,140,000 (1,700,000 (1,470,000

Dividend paid

 (650,697 (424,014 (399,791
  

 

 

   

 

 

   

 

 

 

Net cash provided by (used in) financing activities

 (3,955,450 (529,989 (1,051,553
  

 

 

   

 

 

   

 

 

 

Net increase (decrease) in cash and cash equivalents

 (2,007,744 (212,436 120,428  

Cash and cash equivalents at beginning of year

 2,220,562   212,818   382  
  

 

 

   

 

 

   

 

 

 

Cash and cash equivalents at end of year

212,818   382   120,810  
  

 

 

   

 

 

   

 

 

 

Our total allowance for loan losses decreased by ₩275 billion, or 9.6%, to ₩2,577 billion as of December 31, 2011 from ₩2,852 billion as of December 31, 2010. During 2011, the allowance for loan losses decreased primarily as a result of a decrease of loss rate in corporate loans.

   As of December 31, 
   2008  2009 
   Amount   Loans% of
Total Loans
  Amount   Loans% of
Total Loans
 
   (In billions of Won, except percentages) 

Corporate

       

Commercial and Industrial

  2,438     76.16 2,969     81.61

Lease financing

   11     0.34    13     0.36  
  

 

 

   

 

 

  

 

 

   

 

 

 

Total corporate

   2,449     76.51    2,982     81.97  
  

 

 

   

 

 

  

 

 

   

 

 

 

Retail

       

Mortgages and home equity

   8     0.25    11     0.30  

Other retail

   149     4.65    170     4.67  
  

 

 

   

 

 

  

 

 

   

 

 

 

Total retail

   157     4.90    181     4.97  
  

 

 

   

 

 

  

 

 

   

 

 

 

Credit cards

   595     18.59    475     13.06  
  

 

 

   

 

 

  

 

 

   

 

 

 

Total allowance for loan losses

  3,201     100.00 3,638     100.00
  

 

 

   

 

 

  

 

 

   

 

 

 

Analysis of the Allowance for Loan Losses

The following table presents an analysis of our loan loss experience for each of the years indicated.

       2010          2011          2012     
   (In billions of Won, except percentages) 

Balance at the beginning of the period

  3,114   2,852   2,577  

Amounts charged against income

   1,301    864    1,325  

Gross charge-offs:

    

Corporate:

    

Corporate loans

   1,292    960    846  

Public and other

   19    1    1  

Loan to banks

             

Lease financing

   18    14    19  

Retail:

    

Mortgage and home equity

   25    1    4  

Other retail

   76    80    130  

Credit cards

   429    447    486  
  

 

 

  

 

 

  

 

 

 

Total gross charge-offs

   1,859    1,503    1,486  
  

 

 

  

 

 

  

 

 

 

Recoveries:

    

Corporate:

    

Corporate loans

   83    75    78  

Public and other

           6  

Loan to banks

             

Lease financing

   1    2    2  

Retail:

    

Mortgage and home equity

   2    6      

Other retail

   52    37    32  

Credit cards

   327    283    257  

Total recoveries

   465    403    375  
  

 

 

  

 

 

  

 

 

 

Other

   (169  (39  2  

Net charge-offs

   (1,563  (1,139  (1,109
  

 

 

  

 

 

  

 

 

 

Balance at the end of the period

  2,852   2,577   2,793  
  

 

 

  

 

 

  

 

 

 

Ratio of net charge-offs during the period to average loans outstanding during the period

   1.06  0.78  0.75

         2008              2009       
   (In billions of Won, except percentages) 

Balance at the beginning of the period

  2,099   3,201  

Amounts charged against income

   1,319    1,751  

Gross charge-offs:

   

Corporate:

   

Commercial and industrial

   286    1,087  

Lease financing

   6    (19

Retail:

   

Mortgage and home equity

   6    (1

Other retail

   98    227  

Credit cards

   521    597  
  

 

 

  

 

 

 

Total gross charge-offs

   (917  (1,891
  

 

 

  

 

 

 

Recoveries:

   

Corporate:

   

Commercial and industrial

   43    123  

Lease financing

       1  

Retail:

   

Mortgage and home equity

   2    1  

Other retail

   107    59  

Credit cards

   548    393  
  

 

 

  

 

 

 

Total recoveries

   700    577  
  

 

 

  

 

 

 

Net charge-offs

   (217  (1,314
  

 

 

  

 

 

 

Acquisition of LG Card

         
  

 

 

  

 

 

 

Balance at the end of the period

  3,201   3,638  
  

 

 

  

 

 

 

Ratio of net charge-offs during the period to average loans outstanding during the period

   0.13  0.78

Analysis of Non-Performing Loans

The following table sets forth, for the periods indicated, the total non-performing loans by the borrower type.

  As of December 31, 
  2010  2011  2012 
  Total
Loans
  Non-
Performing

Loans
  Ratio  of
Non-
Performing

Loans
  Total
Loans
  Non-
Performing Loans
  Ratio  of
Non-
Performing
Loans
  Total
Loans
  Non-
Performing

Loans
  Ratio  of
Non-
Performing

Loans
 
  (In billions of Won, except percentages) 

Corporate

         

Corporate loans

 95,835   816    0.85 98,598   739    0.75 101,125   769    0.76

Public and other

  2,771    8    0.29    4,930    8    0.16    3,107    9    0.29  

Loans to banks

  1,467        0.00    2,557        0.00    4,537        0.00  

Lease financing

  1,555    10    0.64    1,639    5    0.31    1,699    8    0.47  
 

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 

Total corporate

  101,628    834    0.82    107,724    752    0.70    110,368    786    0.71  
 

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 

Retail

         

Mortgage and home equity

  40,073    30    0.07    44,399    55    0.12    46,128    60    0.13  

Other retail

  24,901    102    0.41    25,052    164    0.65    27,925    315    1.13  

Total retail

  64,974    132    0.20    69,451    219    0.31    74,053    375    0.51  

Credit cards

  17,647    461    2.61    17,880    445    2.49    17,854    534    2.99  
 

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 

Total

 184,249   1,427    0.77 195,055   1,416    0.73 202,275   1,695    0.84
 

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 

  As of December 31, 
  2008  2009 
  Loans  Non-Loans  Ratio of
Non-Loans
  Loans  Non-Loans  Ratio of
Non-Loans
 
  (In billions of Won, except percentages) 

Corporate

      

Commercial and industrial

 93,103   1,087    1.17 89,249   1,160    1.30

Lease financing

  1,592    5    0.31    1,560    4    0.26  
 

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 

Total corporate

  94,695    1,092    1.15    90,809    1,164    1.28  
 

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 

Retail

      

Mortgage and home equity

  36,183    40    0.11    40,022    29    0.07  

Other retail

  25,026    54    0.22    23,307    51    0.22  

Total retail

  61,209    94    0.33    63,329    80    0.29  

Credit cards

  14,637    171    1.17    15,117    171    1.13  
 

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 

Total

 170,541   1,357    0.80 169,255   1,415    0.84
 

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 

Troubled Debt Restructurings

The following table presents, at the dates indicated, our loans which are “troubled debt restructurings” as defined under IFRS for the years ended December 31, 2010, 2011 and 2012 and under U.S. GAAP for the years ended December 31, 2008 and 2009. These loans mainly consist of corporate loans that have been restructured through the process of workout, court receivership and composition. See “Item 4.B. Business Overview — Description of Assets and Liabilities — Credit Exposures to Companies in Workout, Court Receivership and Composition.” These loans accrue interest at rates lower than the original contractual terms, or involve the extension of the original contractual maturity as a result of a variation of terms upon restructuring.

   As of December 31, 
   2010   2011   2012 
   (In billions of Won) 

Loans classified as “troubled debt restructurings” (excluding nonaccrual and past due loans)

  193    75    188  

For the years ended December 31, 2010, 2011 and 2012, interest income that would have been recorded under the original contract terms of restructured loans amounted to ₩69 billion, ₩42 billion and ₩74 billion, respectively, out of which ₩31 billion, ₩14 billion and ₩20 billion was reflected as our interest income, respectively.

   As of December 31, 
   2008   2009 
   (In billions of Won) 

Loans classified as “troubled debt restructurings” (excluding nonaccrual and past due loans)

  557    932  

For the years ended December 31, 2008 and 2009, interest income that would have been recorded under the original contract terms of restructured loans amounted to ₩21 billion and ₩34 billion, respectively, out of which ₩18 billion and ₩22 billion was reflected as our interest income, respectively.

INDEX OF EXHIBITS

 

  1.1Articles of Incorporation, last amended as of March 29, 201225, 2015 (in English)†*
  2.1Form of Common Stock Certificate (in English) † ***
  2.2Form of Deposit Agreement to be entered into among Shinhan Financial Group, Citibank, N.A., as depositary, and all owners and holders from time to time of American depositary shares issued thereunder, including the form of American depositary receipt**
  2.3Long-term debt instruments of Shinhan Financial Group, Shinhan Bank and other consolidated subsidiaries for which financial statements are required to be filed are omitted pursuant to Item 601(b)(4)(iii) of Regulation S-K. Shinhan Financial Group agrees to furnish the Commission on request a copy of any instrument defining the rights of holders of its long-term debt and that of any subsidiary for which consolidated or unconsolidated financial statements are required to be filed.**
  4.1Stock Purchase Agreement by and between Korea Deposit Insurance Corporation and Shinhan Financial Group dated July 9, 2003***
  4.2Investment Agreement by and between Shinhan Financial Group and Korea Deposit Insurance Corporation dated July 9, 2003**
  4.3Agreed Terms, dated June 22, 2004, by and among the President of Korea Deposit Insurance Corporation, CEO of Shinhan Financial Group, CEO of Chohung Bank, Chairman of the National Financial Industry Labor Union of Korea and the Head of the Chohung Bank Chapter of the National Financial Industry Labor Union**
  4.4Merger Agreement between Shinhan Bank and Chohung Bank (in English) † ****
  4.5Split-Merger Agreement between Shinhan Card and Chohung Bank (in English) † ****
  4.6

Form of Share Purchase Agreement, dated January 17, 2007, by and between Shinhan Financial Group and the holders of the redeemable preferred shares and the redeemable convertible shares issued by Shinhan Financial Group as part of the funding for the acquisition of LG Card Co., Ltd. (in

(in English) †*****

  4.7LG Card Acquisition Agreement, dated 2006, between Korea Development Bank and 13 other financial institutions, on the one hand, and Shinhan Financial Group†******
  8.1List of all subsidiaries of Shinhan Financial Group
12.1Certifications of our Chief Executive Officer required by Rule 13a-14(a) of the Exchange Act
12.2Certifications of our Chief Financial Officer required by Rule 13a-14(a) of the Exchange Act
13.1Certifications of our Chief Executive Officer required by Rule 13a-14(b) and Section 1350 of Chapter 63 of the United States Code (18 U.S.C. 1350)
13.2Certifications of our Chief Financial Officer required by Rule 13a-14(b) and Section 1350 of Chapter 63 of the United States Code (18 U.S.C. 1350)

 

A fair and accurate translation from Korean into English.

*Incorporated by reference to the registrant’s previous filing on Form 20-F (No. 001-31798), filed on April 30, 2012.

**Incorporated by reference to the registrant’s previous filing on Form 20-F (No. 001-31798), filed on September 15, 2003.

***Incorporated by reference to the registrant’s previous filing on Form 20-F (No. 001-31798), filed on September 15, 2003. Confidential treatment has been requested for certain portions of the Stock Purchase Agreement.

****Incorporated by reference to the registrant’s previous filing on Form 20-F (No. 001-31798), filed on June 30, 2006.

*****Incorporated by reference to the registrant’s previous filing on Form 20-F (No. 001-31798), filed on June 29, 2007.

******Incorporated by reference to registrant’s previous filing on Form 20-F (No. 001-31798), filed on June 30, 2008.

 

E-1