UNITED STATES

SECURITIES AND EXCHANGE COMMISSION

WASHINGTON, D.C. 20549

FORM20-F

FORM 20-F

 

¨Registration Statement Pursuant to Section 12(b) or (g) of the Securities Exchange Act of 1934

OR

 

xAnnual Report Pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934 for the fiscal year ended December 31, 20152016

OR

 

¨Transition Report Pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934

OR

 

¨Shell Company Report pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934

Commission File Number:1-34694

VEON LTD.

(formerly VimpelCom Ltd.)

 

 

VIMPELCOM LTD.

(Exact name of registrant as specified in its charter)

Bermuda

 

Bermuda

(Jurisdiction of incorporation or organization)

Claude Debussylaan 88, 1082 MD, Amsterdam, the Netherlands

(Address of principal executive offices)

Scott Dresser

Group General Counsel

Claude Debussylaan 88, 1082 MD, Amsterdam, the Netherlands

Tel: +31 20 797 7200

Fax: +31 20 797 7201

(Name, Telephone,E-mail and/or Facsimile number and Address of Company Contact Person)

Securities registered or to be registered pursuant to Section 12(b) of the Act:

 

Title of Each Class

  

Name of Each Exchange on Which Registered

American Depositary Shares, or ADSs, each
representing one common share
  NASDAQ Global Select Market
Common shares, US$0.001 nominal value  NASDAQ Global Select Market*

 

*Listed, not for trading or quotation purposes, but only in connection with the registration of ADSs pursuant to the requirements of the Securities and Exchange Commission.

Securities registered or to be registered pursuant to Section 12(g) of the Act: None.

Securities for which there is a reporting obligation pursuant to Section 15(d) of the Act: None.

Indicate the number of outstanding shares of each of the issuer’s classes of capital or common stock as of the close of the period covered by the annual report: 1,756,731,135 common shares, US$0.001 nominal value.

Indicate by check mark if the registrant is a well-known seasoned issuer, as defined in Rule 405 of the Securities Act:    Yes  ¨    No  x

If this report is an annual or transition report, indicate by check mark if the registrant is not required to file reports pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934.    Yes  ¨    No  x

Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports) and (2) has been subject to such filing requirements for the past 90 days.    Yes  x    No  ¨

Indicate by check mark whether the registrant has submitted electronically and posted on its corporate Web site, if any, every Interactive Data File required to be submitted and posted pursuant to Rule 405 of RegulationS-T (§232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit and post such files).    Yes  ¨    No  ¨

Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, or anon-accelerated filer. See definition of “accelerated filer and large accelerated filer” in Rule12b-2 of the Exchange Act. (Check one):

Large accelerated filer  x                  Accelerated filer  ¨                Non-accelerated filer  ¨

Large accelerated filer  ☒Accelerated filer  ☐Non-accelerated filer  ☐

Indicate by check mark which basis of accounting the registrant has used to prepare the financial statements included in this filing:

 

U.S. GAAP ¨

  

International Financial Reporting Standards as issued

by the International Accounting Standards Board  x

☒     Other  ¨

IndicateIf “Other” has been checked in response to the previous question, indicate by check mark which financial statement item the registrant has elected to follow.

Item 17  ¨            Item 18  x

If this is an annual report, indicate by check mark whether the registrant is a shell company (as defined in Rule12b-2 of the Exchange Act).    Yes   ¨    No  x


TABLE OF CONTENTS

 

ITEM 1.*

 

Identity of Directors, Senior Management and Advisors

   47 

ITEM 2.*

 

Offer Statistics and Expected Timetable

   47 

ITEM 3.

 

Key Information

   47 

ITEM 4.

 

Information on the Company

   3043 

ITEM 4A.

 

Unresolved Staff Comments

   8597 

ITEM 5.

 

Operating and Financial Review and Prospects

   8598 

ITEM 6.

 

Directors, Senior Management and Employees

144
ITEM 7.

Major Shareholders and Related Party Transactions

   154 

ITEM 8.7.

 

Financial InformationMajor Shareholders and Related Party Transactions

   156164 

ITEM 9.8.

 Financial Information168

ITEM 9.

The Offer and Listing

157
ITEM 10.

Additional Information

159
ITEM 11.

Quantitative and Qualitative Disclosures About Market Risk

169
ITEM 12.

Description of Securities other than Equity Securities

   170 

ITEM 13.10.

 Additional Information171

ITEM 11.

Quantitative and Qualitative Disclosures About Market Risk185

ITEM 12.

Description of Securities other than Equity Securities186

ITEM 13.

Defaults, Dividend Arrearages and Delinquencies

   172188 

ITEM 14.

 

Material Modifications to the Rights of Security Holders and Use of Proceeds

   172188 

ITEM 15.

 

Controls and Procedures

   172188 

ITEM 16A.15T.

 Controls and Procedures189

ITEM 16.

[Reserved]189

ITEM 16A.

Audit Committee Financial Expert

   173189 

ITEM 16B.

 

Code of Ethics

   173189 

ITEM 16C.

 

Principal Accountant Fees and Services

   173190 

ITEM 16D.

 

Exemptions from the Listing Standards for Audit Committees

   174190 

ITEM 16E.

 

Purchases of Equity Securities by the Issuer and Affiliated Purchasers

   174190 

ITEM 16F.

 

Change in Registrant’s Certifying Accountant

   174191 

ITEM 16G.

 

Corporate Governance

   174191 

ITEM 17.**16H

 

Financial StatementsMine Safety Disclosure

   176192 

ITEM 18.17.

 

Financial Statements

   176193 

ITEM 19.18.

 

ExhibitsFinancial Statements

   177193

ITEM 19.

Exhibits194 

*Omitted because the item is not required.
**We have responded to Item 18 in lieu of this item.

EXPLANATORY NOTE

On March 30, 2017, VimpelCom Ltd. changed its name to VEON Ltd. Please see Exhibit 1.2 to this Annual Report an Form 20-F.

References in this Annual Report on Form20-F to “VimpelCom”“VEON” and the “VimpelCom“VEON Group,” as well as references to “our company,” “the company,” “our group,” “the group,” “we,” “us,” “our” and similar pronouns, are references to VEON Ltd. as of March 30, 2017 and to VimpelCom Ltd., prior to March 30, 2017, an exempted company limited by shares registered in Bermuda, and its consolidated subsidiaries. References to VEON Ltd. are to VEON Ltd. alone as of March 30, 2017 and to VimpelCom Ltd. alone prior to March 30, 2017. All section references appearing in this Annual Report on Form20-F are to sections of this Annual Report on Form20-F, unless otherwise indicated. This Annual Report on Form20-F includes audited consolidated financial statements as of and for the years ended December 31, 2016, 2015 2014 and 20132014 prepared in accordance with International Financial Reporting Standards, or “IFRS,” as issued by the International Accounting Standards Board, or “IASB,” and presented in U.S. dollars. The companyVEON Ltd. adopted IFRS as of January 1, 2009.

In this Annual Report on Form20-F, references to (i) “U.S. dollars,”dollars” and “US$” or “USD” are to the lawful currency of the United States of America, (ii) “Russian rubles,” “rubles” or “RUB” are to the lawful currency of the Russian Federation, (iii) “Algerian dinar” or “DZD” are to the lawful currency of Algeria, (iv) “Pakistani rupees” or “PKR” are to the lawful currency of Pakistan, (iv) “Algerian dinar” or “DZD” are to the lawful currency of Algeria, (v) “Bangladeshi taka” or “BDT” are to the lawful currency of

Bangladesh, (v)(vi) “Ukrainian hryvnia,” “hryvnia” or “UAH” are to the lawful currency of Ukraine, (vi)(vii) “Uzbek som” or “UZS” are to the lawful currency of Uzbekistan, (viii) “Kazakh tenge” or “KZT” are to the lawful currency of the Republic of Kazakhstan, (vii) “Uzbek som” or “UZS” are to the lawful currency of Uzbekistan, (viii)(ix) “Kyrgyz som” are to the lawful currency of Kyrgyzstan, (ix)(x) “Armenian dram” are to the lawful currency of the Republic of Armenia, (x)(xi) “Tajik somoni” are to the lawful currency of Tajikistan, (xi)(xii) “Georgian lari” are to the lawful currency of Georgia, (xii)(xiii) “Lao kip” are to the lawful currency of Laos and (xiii)(xiv) “€,” “EUR” or “Euro”“euro” are to the single currency of the participating member states of the European and Monetary Union of the Treaty Establishing the European Community, as amended from time to time. In addition, references to “EU” are to the European Union, references to “LIBOR” are to the London Interbank Offered Rate, references to “EURIBOR” are to the Euro Interbank Offered Rate, references to “MosPRIME” are to the Moscow Prime Offered Rate, references to “KIBOR” are to the Karachi Interbank Offered Rate references to “AB SEK” are to AB Svensk Exportkredit,and references to “BangladeshiT-Bill” are to Bangladeshi Treasury Bills and references to “Rendistato” are to the weighted average yield on a basket of Italian government securities produced and published by the Bank of Italy.Bills.

This Annual Report on Form20-F contains translations of certainnon-U.S. currency amounts into U.S. dollars at specified rates solely for the convenience of the reader. These translations should not be construed as representations that the relevantnon-U.S. currency amounts actually represent such U.S. dollar amounts or could be converted, were converted or will be converted into U.S. dollars at the rates indicated. Unless otherwise indicated, U.S. dollar amounts have been translated from Euro,euro, Pakistani rupee, Algerian dinar, Pakistani rupeeLao Kip and Bangladeshi taka amounts at the exchange rates provided by Bloomberg Finance L.P. and from Russian ruble, Ukrainian hryvnia, Kazakh tenge, Uzbek som, Armenian dram, Georgian lari and Kyrgyz som amounts at official exchange rates, as described in more detail under “Item 5—Operating and Financial Review and Prospects—Certain Ongoing Factors Affecting ourOur Financial Position and Results of Operations—Foreign Currency Translation” below.

The discussion of our business and the telecommunications industry in this Annual Report on Form20-F contains references to certain terms specific to our business, including numerous technical and industry terms. Such terms are defined in Exhibit“Exhibit 99.1—Glossary of Terms.

Certain amounts and percentages that appear in this Annual Report on Form20-F have been subject to rounding adjustments. As a result, certain numerical figures shown as totals, including in tables, may not be exact arithmetic aggregations of the figures that precede or follow them.

Non-GAAPAs of November 5, 2016, VEON Ltd. owns a 50.0% share of the Italy Joint Venture (as defined herein). We account for the Italy Joint Venture using the equity method. We do not control the Italy Joint Venture. All information related to the Italy Joint Venture is the sole responsibility of the Italy Joint Venture’s management, and no information contained herein, including, but not limited to, the Italy Joint Venture’s financial and industry data, market projections and strategy, has been prepared by or on behalf of, or approved by, our management. VEON Ltd. is not making, and has not made, any written or oral representation or warranty, express or implied, of any nature whatsoever, with respect to any Italy Joint Venture information included in this Annual Report on Form20-F, other than the financial information that is derived directly from our financial statements.

Accounting Treatment of our Historical WIND Business and the new Italy Joint Venture.

On November 5, 2016, we completed a transaction to form a joint venture holding company with CK Hutchison Holdings Limited (“Hutchison”), through which we jointly own and operate our historical WIND and Hutchison’s historical 3 Italia telecommunications businesses in Italy. Italy is no longer a reportable segment. We account for the Italy Joint Venture using the equity method. However, financial and operational information for Italy is included in this Annual Report on Form20-F because completion of the Italy Joint Venture occurred ten months into the 2016 financial year, and because the Italy Joint Venture is a significant part of our business.

From January 1, 2016 to November 5, 2016, we classified our Italian business unit as an asset held for sale and discontinued operation in our financial statements. In connection with this classification, VEON Ltd. no longer accounted for depreciation and amortization expenses of the Italian assets. The financial data for 2015, 2014, 2013 and 2012 reflects the classification of Italy as an asset held for sale and a discontinued operation.

The data for 2012 is unaudited. The intercompany positions were disclosed as related party transactions and balances. The transaction was successfully completed on November 5, 2016. Under the transaction, VEON Ltd. contributed its entire shareholding in the operations in Italy, in exchange for a 50% interest in the newly formed Italy Joint Venture. As a result, the company does not control the Italy Joint Venture’s operations in Italy. Please refer to Notes 6, 13 and 26 to our audited consolidated financial statements included elsewhere in this Annual Report on Form20-F for further information.

Non-IFRS Financial Measures

Adjusted EBITDA and Adjusted EBITDA Margin.Margin. Adjusted EBITDA and Adjusted EBITDA Margin are non-GAAPnon-IFRS financial measures. VimpelComVEON calculates Adjusted EBITDA as profitprofit/(loss) for the year before depreciation, amortization, impairment loss, finance costs, income tax expense and the other line items reflected in the reconciliation table in “Item 3—Key Information—A. Selected Financial Data” below.5—Certain Performance Indicators—Adjusted EBITDA.” Our consolidated Adjusted EBITDA includes certain reconciliation adjustments necessary because our Russia segment excludes certain expenses from its Adjusted EBITDA. As a result of the reconciliations, our consolidated Adjusted EBITDA differs from the aggregation of Adjusted EBITDA of each of our reportable segments. Adjusted EBITDA Margin is calculated as Adjusted EBITDA divided by total operating revenue, expressed as a percentage. Adjusted EBITDA and Adjusted EBITDA Margin should not be considered in isolation or as a substitute for analyses of the results as reported under IFRS. Our management uses Adjusted EBITDA and Adjusted EBITDA margin as supplemental performance measures and believes that Adjusted EBITDA and Adjusted EBITDA Margin provide useful information to investors because they are indicators of the strength and performance of the company’s business operations, including its ability to fund discretionary spending, such as capital expenditures, acquisitions and other investments, as well as indicate its ability to incur and service debt. In addition, the components of Adjusted EBITDA and Adjusted EBITDA Margin include the key revenue and expense items for which the company’s operating managers are responsible and upon which their performance is evaluated. Adjusted EBITDA and Adjusted EBITDA Margin also assist management and investors by increasing the comparability of the company’s performance against the performance of other telecommunications companies that provide EBITDA (earnings before interest, taxes, depreciation and amortization) or OIBDA (operating income before depreciation and amortization) information. This increased comparability is achieved by excluding the potentially inconsistent effects between periods or companies of depreciation, amortization and impairment losses, which items may significantly affect operating profit between periods. However, our Adjusted EBITDA results may not be directly comparable to other companies’ reported EBITDA or OIBDA results due to variances and adjustments in the components of EBITDA (including our calculation of Adjusted EBITDA) or calculation measures. Additionally, a limitation of EBITDA’s or Adjusted EBITDA’s use as a performance measure is that it does not reflect the periodic costs of certain capitalized tangible and intangible assets used in generating revenue or the need to replace capital equipment over time. Reconciliation of Adjusted EBITDA to profit for the year, the most directly comparable IFRS financial measure, is presented in “Item 3—5—Certain Performance Indicators—Adjusted EBITDA” below.

Capital Expenditures. In this Annual Report on Form20-F, we present capital expenditures, which are purchases of new equipment, new construction, upgrades, software, other long-lived assets and related reasonable costs incurred prior to intended use of thenon-current asset, accounted at the earliest event of advance payment or delivery. Long-lived assets acquired in business combinations are not included in capital expenditures. In this Annual Report on Form20-F, we present capital expenditures for all periods excluding our historical Italian operations (WIND) following its classification as asset held for sale and a discontinued operation and excluding the Italy Joint Venture. We also present capital expenditures without licenses. Reconciliation of capital expenditures to cash paid for purchase of property, plant and equipment and intangible assets, the most directly comparable IFRS financial measure, is presented in “Item 5—Key Information—A. Selected Financial Data”Liquidity and Capital Resources—Future Liquidity and Capital Requirements” below. For more information, please see “—Accounting Treatment of our Historical WIND Business and the new Italy Joint Venture” and Note 6 to our audited consolidated financial statements included elsewhere in this Annual Report on Form20-F.

LocalFunctional currency financial measures. In the discussion and analysis of our results of operations, we present certain financial measures in local or “functional”functional currency terms. These non-GAAPnon-IFRS financial measures include the results of operations of our reportable segments in jurisdictions with local functional currencies, and exclude the impact of translating the localfunctional currency amounts to U.S. dollars. We analyze the performance of our reportable segments on a functional currency basis to better measureincrease the comparability of results between periods. Because changes in foreign exchange rates have anon-operating impact on the results of operations (as a result of translation to US$, our reporting currency), our management believes that evaluating their performance on a functional currency basis provides an additional and meaningful assessment of performance to our management and to investors. For information regarding our translation of foreign currency-denominated amounts into U.S. dollars, see “Item 5—Operating and Financial Review and Prospects—Certain Ongoing Factors Affecting ourOur Financial Position and Results of Operations—Foreign Currency Translation” and Note 3Notes 2 and 5 to our audited consolidated financial statements included elsewhere in their Annual Report on Form20-F.

Market and Industry Data

This Annual Report on Form20-F contains industry, market and competitive position data that are based on the industry publications and studies conducted by third parties noted herein and therein, as well as our own internal estimates and research. These industry publications and third-party studies generally state that the information that they contain has been obtained from sources believed to be reliable, although they do not guarantee the accuracy or completeness of such information. While we believe that each of these publications and third-party studies is reliable, we have not independently verified the market and industry data obtained from these third-party sources. While we believe our internal research is reliable and the definition of our market and industry are appropriate, neither such research nor these definitions have been verified by any independent source.

Certain market and industry data in this Annual Report on Form20-F is sourced from the report of Analysys Mason, dated March 16, 2017. Mobile penetration rate is defined as mobile connections divided by population. Population figures for the mobile penetration rates provided by Analysys Mason are sourced from the Economist Intelligence Unit. Mobile connections are on a three-month active basis such that any SIM card that has not been used for more than three months is excluded.

Trademarks

We have proprietary rights to trademarks used in this Annual Report on Form20-F which are important to our business, many of which are registered under applicable intellectual property laws. Solely for convenience, trademarks and trade names referred to in this Annual Report on Form20-F may appear without the “®” or “TM” symbols, but such references are not intended to indicate, in any way, that we will not assert, to the fullest extent possible under applicable law, our rights or the rights of the applicable licensor to these trademarks and trade names. We do not intend our use or display of other companies’ trade names, trademarks or service marks to imply a relationship with, or endorsement or sponsorship of us by, any other companies. Each trademark, trade name or service mark of any other company appearing in this Annual Report on Form20-F is the property of its respective holder.

CAUTIONARY NOTE REGARDING FORWARD-LOOKING STATEMENTS

This Annual Report on Form20-F contains “forward-lookingestimates and forward-looking statements” as this phrase is defined in within the meaning of Section 27A of the U.S. Securities Act of 1933, as amended or the(the “Securities Act,”Act”) and Section 21E of the U.S. Securities Exchange Act of 1934, as amended or the(the “Exchange Act.” Forward-lookingAct”). Our estimates and forward-looking statements are notmainly based on our current expectations and estimates of future events and trends, which affect or may affect our businesses and operations. Although we believe that these estimates and forward-looking statements are based upon reasonable assumptions, they are subject to numerous risks and uncertainties and are made in light of information currently available to us. Many important factors, in addition to the factors

described in this Annual Report on Form20-F, may adversely affect our results as indicated in forward-looking statements. You should read this Annual Report on Form20-F completely and with the understanding that our actual future results may be materially different and worse from what we expect.

All statements other than statements of historical facts and can often be identified by the use of terms like “estimates,fact are forward-looking statements. The words “may,“projects,” “anticipates,” “expects,” “intends,” “plans,” “aims,” “seeks,” “believes,“might,” “will,” “may,” “could,” “should” or the negative of these terms. All“would,” “should,” “expect,” “plan,” “anticipate,” “intend,” “seek,” “believe,” “estimate,” “predict,” “potential,” “continue,” “contemplate,” “possible” and similar words are intended to identify estimates and forward-looking statements.

Our estimates and forward-looking statements may be influenced by various factors, including discussions of strategy, plans, ambitions, objectives, goals and future events or performance, involve risks and uncertainties. Examples of forward-looking statements include:without limitation:

 

our plans to implement our strategic priorities, including with respect to our performance transformation;transformation program; targets and strategic initiatives in the various countries in which we operate; business to business growth and other new revenue streams; digitalizing our business model; portfolio and asset optimization; improving customer experience and optimizing our capital structure;

 

our anticipated performance and guidance for 2017 and 2018;

our ability to generate sufficient cash flow to meet our debt service obligations and our expectations regarding working capital and the repayment of our debt;

 

our expectations regarding our capital expenditures and operational expenditures in and after 2016 and our ability to meet our projected capital requirements;

 

our plans to upgrade and build out our networks and to optimize our network operations;

 

our goals regarding value, experience and service for our customers, as well as our ability to retain and attract customers and to maintain and expand our market share positions;

 

our plans to develop, provide and expand our products and services, including operational and network development and network investment, such as expectations regarding theroll-out and benefits of 3G/4G/LTE networks or other networks; broadband services and integrated products and services, such as fixed-mobile convergence;

 

our ability to execute our business strategy successfully and to complete, and achieve the expected benefitssynergies from, our existing and future transactions, such as the new joint venture with Hutchison, through which we will jointly own and operate our agreement with CKtelecommunications businesses comprised of the historical Hutchison Holdings Limited (“Hutchison”), which owns indirectly 100% of Italian mobile operatorbusiness, 3 Italia S.p.A. (“3 Italia”), to form an equal joint venture holding company that will own and operate our telecommunications businessesthe historical VEON business, Wind Telecomunicazioni S.p.A. (“WIND”), in Italy (a transaction and resulting business that we refer to as the “Italy Joint Venture” in this Annual Report on Form20-F); and our agreementmerger with Warid Telecom Pakistan LLC (“WTPL”) and Bank Alfalah Limited (“Bank Alfalah”) to merge, which resulted in the merger of our telecommunications businesses in Pakistan (a transaction we refer to as the “Pakistan Merger” in this Annual Report on Form20-F); and the sale by WIND Telecomunicazioni S.p.A. (“WIND Italy”) of 90% of the shares of Galata S.p.A. (“Galata”) to Cellnex Telecom Terrestre SA, formerly named Abertis Telecom Terrestre SAU (“Cellnex”);

 

our ability to integrate acquired companies, joint ventures or other forms of strategic partnerships into our existing businesses in a timely and cost-effective manner and to realize anticipated synergies therefrom;

 

our expectations as to pricing for our products and services in the future, improving our monthly average revenue per customer and our future costs and operating results;

 

our plans regarding our dividend payments and policies, as well as our ability to receive dividends, distributions, loans, transfers or other payments or guarantees from our subsidiaries;

 

our ability to meet license requirements and to obtain, maintain, renew or extend licenses, frequency allocations and frequency channels and obtain related regulatory approvals;

 

our plans regarding the marketing and distribution of our products and services, as well as our customer loyalty programs;

our expectations regarding our competitive strengths, customer demands, market trends and future developments in the industry and markets in which we operate;

 

possible consequences of resolutions of investigations by the U.S. Securities and Exchange Commission (“SEC”), the U.S. Department of Justice (“DOJ”), and the Dutch Public Prosecution Service (Openbaar Ministerie) (“OM”) through agreements, and any litigation or additional investigations related to or arising out of such agreements or investigations, any costs we may incur in connection with such resolutions, investigations or litigation, as well as any potential disruption or adverse consequences to us resulting from any of the foregoing, including the retention of a compliance monitor as required by the Deferred Prosecution Agreement (the “DPA”) with the DOJ and the final judgment and consent related to the settlement with the SEC (the “Consent”), any changes in company policy or procedure suggested by the compliance monitor or undertaken by the company, the duration of the compliance monitor, and the company’s compliance with the terms of the resolutions with the DOJ, SEC, and OM; and

possible adverse consequences resulting from our agreements announced on February 18, 2016 with the U.S. Securities and Exchange Commission (“SEC”), the U.S. Department of Justice (“DOJ”), and the Dutch Public Prosecution Service (Openbaar Ministerie) (“OM”), including the Deferred Prosecution Agreement (the “DPA”) with the DOJ filed with the United States District Court for the Southern District of New York, the judgment entered by the United States District Court for the Southern District of New York related to the agreement with the SEC, including the consent incorporated therein (the “SEC Judgment”) and the settlement agreement with the OM (the “Dutch Settlement Agreement”), as well as any litigation or additional investigations related to or resulting from the agreements, including the DPA and the SEC Judgment, including the retention of an independent compliance monitor as required the DPA and the SEC Judgment, any changes in company policy or procedure resulting from the review by the independent compliance monitor or otherwise undertaken by VEON Ltd., the duration of the independent compliance monitor’s review, and VEON Ltd.’s compliance with the terms of the resolutions with the DOJ, SEC, and OM; and

 

other statements regarding matters that are not historical facts.

These statements are management’s best assessment of the company’s strategic and financial position and of future market conditions, trends and other potential developments. While these statementsthey are based on sources believed to be reliable and on our management’s current knowledge and best belief, they are merely estimates or predictions and cannot be relied upon. We cannot assure you that future results will be achieved. The risks and uncertainties that may cause our actual results to differ materially from the results indicated, expressed or implied in the forward-looking statements used in this Annual Report on Form20-F include:

 

risks relating to changes in political, economic and social conditions in each of the countries in which we operate including(including as thea result of armed conflictconflict) such as any harm, reputational or otherwise;otherwise, that may arise due to changing social norms, our business involvement in a particular jurisdiction or an otherwise unforeseen development in science or technology;

 

in each of the countries in which we operate, risks relating to legislation, regulation, taxation and taxation,currency, including laws, regulations, decrees and decisions governing the telecommunications industry, costs of compliance, currency and exchange controls, andcurrency fluctuations, taxation legislation, abrupt changes in the regulatory environment, laws on foreign investment, anti-corruption and anti-terror laws, economic sanctions and their official interpretation by governmental and other regulatory bodies and courts;

 

risks relating to a failure to meet expectations regarding various strategic initiatives, including, but not limited to, the performance transformation program;

risks related to currency fluctuations;solvency and other cash flow issues, including our ability to raise the necessary additional capital and incur additional indebtedness, the ability of our subsidiaries to make dividend payments, our ability to develop additional sources of revenue and unforeseen disruptions in our revenue streams;

 

risks that various courts or regulatory agencies with whom we are involved in legal challenges, tax disputes or appeals may not find in our favor;

 

risks relating to our company and its operations in each of the countries in which we operate, including demand for and market acceptance of our products and services, regulatory uncertainty regarding our licenses, frequency allocations and numbering capacity, constraints on our spectrum capacity, availability of line capacity, intellectual property rights protection, labor issues, interconnection agreements, equipment failures and competitive product and pricing pressures;

 

risks related to developments from competition, unforeseen or otherwise, in each of the countries in which we operate including our ability to keep pace with technological change and evolving industry standards;

risks associated with developments in the outcome of and/or possible consequences of the investigations by, and the agreements with, the DOJ, SEC and OM and any additional investigations or litigation that may be initiated relating to or arising out of any of the foregoing, and the costs associated therewith, including relating to remediation efforts and enhancements to our compliance programs, and the retention of areview by the independent compliance monitor;

 

risks related to the activities of our strategic shareholders, lenders, employees, joint venture partners, representatives, agents, suppliers, customers and other third parties;

 

risks associated with our existing and future transactions, including with respect to realizing the expected synergies of closed transactions, such as the Italy Joint Venture and/or the Pakistan Merger, satisfying closing conditions for new transactions, obtaining regulatory approvals and implementing remedies;

 

risks associated with data protection, cyber-attacks or systems and network disruptions, or the perception of such attacks or failures in each of the countries in which we operate, including the costs that would be associated with such events and the reputation harm that could arise therefrom;

risks related to the ownership of our shares;American Depositary Receipts, including those associated with VEON Ltd.’s status as a Bermuda company and a foreign private issuer; and

 

other risks and uncertainties.

These factors and the other risk factors described in “Item 3—Key Information—D. Risk Factors” are not necessarily all of the factors that could cause actual results to differ materially from those expressed in any of our forward-looking statements. Other unknown or unpredictable factors also could harm our future results. New risk factors and uncertainties emerge from time to time and it is not possible for our management to predict all risk factors and uncertainties, nor can we assess the impact of all factors on our business or the extent to which any factor, or combination of factors, may cause actual results to differ materially from those contained in any forward-looking statements. Under no circumstances should the inclusion of such forward-looking statements in this Annual Report on Form20-F be regarded as a representation or warranty by us or any other person with respect to the achievement of results set out in such statements or that the underlying assumptions used will in fact be the case. Therefore, you are cautioned not to place undue reliance on these forward-looking statements. The forward-looking statements included in this Annual Report on Form20-F are made only as of the date of this Annual Report on Form20-F. We cannot assure you that any projected results or events will be achieved. Except to the extent required by law, we disclaim any obligation to update or revise any of these forward-looking statements, whether as a result of new information, future events or otherwise.otherwise, after the date on which the statements are made or to reflect the occurrence of unanticipated events.

PART I

 

ITEM 1.ITEM 1.Identity of Directors, Senior Management and Advisors

Not required.

 

ITEM 2.ITEM 2.Offer Statistics and Expected Timetable

Not required.

 

ITEM 3.ITEM 3.Key Information

A. Selected Financial Data

The following selected consolidated financial data as of and for each of the five years ended December 31, 20152016 has been derived from our historical consolidated financial statements, which as of and for the years ended December 31, 2016, 2015 and 2014 have been audited by PricewaterhouseCoopers Accountants N.V., an independent registered public accounting firm, and as of and for the years ended December 31, 20152013 and 2014 and2012,

have been audited by Ernst & Young Accountants LLP, an independent registered public accounting firm, for the years ended December 31, 2013, 2012 and 2011.except as noted below. The data should be read in conjunction with our audited consolidated financial statements and related notes included elsewhere in this Annual Report on Form20-F and the financial information in “Item 5—Operating and Financial Review and Prospects.”

The data for 2015, 2014, 2013 and 2012 and 2011 has been restated to reflectreflects the classification of WIND Italy as a discontinued operation, and the restated data for 2012 and 2011 is unaudited. The data for 2016 reflects 10 months of WIND classified as a discontinued operation and two months of WIND classified as an equity investment. For more information, please see “Item 5—Operating“Explanatory Note—Accounting Treatment of our Historical WIND Business and Financial Review and Prospects—Recent Developments and Trends—the new Italy Joint Venture” and Note 6 to our audited consolidated financial statements included elsewhere in this Annual Report on Form20-F.

  Year ended December 31,   Year ended December 31, 
  2015 2014 2013 2012
Unaudited
 2011
Unaudited
   2016 2015(1) 2014(1) 2013 2012
Unaudited
 
  (In millions of US dollars, except per
share amounts)
   (in millions of U.S. dollars, except per share
amounts and as indicated)
 

Consolidated income statements data:

Service revenue

   9,332   13,231   15,472   15,607   14,304  

Consolidated income statements data:

      

Service revenue

   8,553   9,313   13,200   15,472   15,607 

Sale of equipment and accessories

   190   218   391   422   360     184   190   218   391   422 

Other revenue

   103   68   103   49   12     148   103   68   103   49 
  

 

  

 

  

 

  

 

  

 

   

 

  

 

  

 

  

 

  

 

 

Total operating revenue

   9,625    13,517    15,966    16,078    14,676     8,885   9,606   13,486   15,966   16,078 
  

 

  

 

  

 

  

 

  

 

   

 

  

 

  

 

  

 

  

 

 

Operating expenses

            

Service costs

   1,956   2,962   3,595   3,626   3,483     1,769   1,937   2,931   3,595   3,626 

Cost of equipment and accessories

   231   252   438   400   466     216   231   252   438   400 

Selling, general and administrative expenses

   4,563   4,743   6,256   4,962   4,663     3,668   4,563   4,743   6,256   4,962 

Depreciation

   1,550   1,996   2,245   2,188   2,129     1,439   1,550   1,996   2,245   2,188 

Amortization

   517   647   808   1,062   1,193     497   517   647   808   1,062 

Impairment loss

   245   976   2,963   391   483     192   245   976   2,963   391 

Loss on disposals of non-current assets

   39   68   93   199   92     20   39   68   93   199 

Total operating expenses

   9,101    11,644    16,398    12,828    12,509     7,801   9,082   11,613   16,398   12,828 
  

 

  

 

  

 

  

 

  

 

   

 

  

 

  

 

  

 

  

 

 

Operating profit

   524    1,873    (432  3,250    2,167     1,084   524   1,873   (432  3,250 
  

 

  

 

  

 

  

 

  

 

 

Finance costs

   829   1,077   1,213   1,058   822     830   829   1,077   1,213   1,058 

Finance income

   (52 (52 (90 (151 (122   (69  (52  (52  (90  (151

Other non-operating losses/(gains)

   42   (121 (84 (34 30     82   42   (121  (84  (34

Shares of loss/(profit) of associates and joint ventures accounted for using the equity method

   (14 38   159   9   35  

Share of (profit) / loss of associates and joint ventures accounted for using the equity method

   (48  (14  38   159   9 

Impairment of associates and joint ventures accounted for using the equity method

   99   —     —     —     —   

Net foreign exchange (gain)/ loss

   314   556   12   (52 102     (157  314   556   12   (52

(Loss)/profit before tax

   (595  375    (1,642  2,420    1,300  

Profit/(loss) before tax

   347   (595  375   (1,642  2,420 
  

 

  

 

  

 

  

 

  

 

   

 

  

 

  

 

  

 

  

 

 

Income tax expense

   220   598   1,813   730   276     635   220   598   1,813   730 
  

 

  

 

  

 

  

 

  

 

   

 

  

 

  

 

  

 

  

 

 

(Loss)/profit for the year from continuing operations

   (815  (223  (3,455  1,690    1,024     (288  (815  (223  (3,455  1,690 
  

 

  

 

  

 

  

 

  

 

   

 

  

 

  

 

  

 

  

 

 

(Loss)/profit after tax for the period from discontinued operations

   262   (680 (633 (314 (755

(Loss)/profit for the year

   (553  (903  (4,088  1,376    269  

Profit/(loss) after tax for the period from discontinued operations

   920   262   (680  (633  (314

Profit on disposal of discontinued operations, net of tax

   1,788   —     —     —     —   

Profit/(loss) after tax for the period from discontinued operations

   2,708   262   (680  (633  (314

Profit/(loss) for the year

   2,420   (553  (903  (4,088  1,376 

Attributable to:

            

The owners of the parent (continuing operations)

   (917 33   (1,992 1,853   1,298     (380  (917  33   (1,992   1,853 

The owners of the parent (discontinued operations)

   262   

 

(680

 (633  
(314

  
(755

   2,708   262   (680  (633  (314

Non-controlling interest

   102   (256 (1,463 (163 (274   92   102   (256  (1,463  (163
  

 

  

 

  

 

  

 

  

 

   

 

  

 

  

 

  

 

  

 

 
   (553 (903 (4,088 1,376   269     2,420   (553  (903  (4,088  1,376 
  

 

  

 

  

 

  

 

  

 

   

 

  

 

  

 

  

 

  

 

 

Earnings/(loss) per share from continuing operations

            

Basic, (loss)/profit for the year attributable to ordinary equity holders of the parent

  $(0.52 $0.02   $(1.16 $1.14   $0.85     (0.22  (0.52  0.02   (1.16  1.14 

Diluted, (loss)/profit for the year attributable to ordinary equity holders of the parent

  $(0.52 $0.02   $(1.16 $1.14   $0.85     (0.22  (0.52  0.02   (1.16  1.14 

Earnings/(loss) per share from discontinued operations

            

Basic, (loss)/profit for the year attributable to ordinary equity holders of the parent

  $0.15   $(0.39 $(0.37 $(0.19 $(0.50   1.55   0.15   (0.39  (0.37  (0.19

Diluted, (loss)/profit for the year attributable to ordinary equity holders of the parent

  $0.15   $(0.39 $(0.37 $(0.19 $(0.50   1.55   0.15   (0.39  (0.37  (0.19

Weighted average number of common shares (millions)

   1,748   1,748   1,711   1,618   1,524     1,749   1,748   1,748   1,711   1,618 

Dividends declared per share

  $0.035   $0.035   $1.24   $0.80   $0.80     0.23   0.035   0.035   1.24   0.80 

(1)Certain comparative amounts have been reclassified to conform to the current period’s presentation. For more information, please refer to Note 8 of our audited consolidated financial statements included elsewhere in this Annual Report on Form20-F.

  As of December 31,   As of December 31, 
  2015 2014 2013(2) 2012 2011   2016 2015 2014 2013(2) 2012
Unaudited(2)
 
  (In millions of US dollars)   (in millions of U.S. dollars) 

Consolidated balance sheets data:

      

Consolidated balance sheet data:

      

Cash and cash equivalents

   3,614   6,342   4,454   4,949   2,325     2,942   3,614   6,342   4,454   4,949 

Working capital (deficit)(1)

   (156 (938 (2,815 (2,421 (3,074   (2,007  (156  (938  (2,815  (2,421

Property and equipment, net

   6,239   11,849   15,493   15,666   15,165     6,719   6,239   11,849   15,493   15,666 

Intangible assets and goodwill

   6,447   18,002   24,546   27,565   28,601     6,953   6,447   18,002   24,546   27,565 

Total assets

   33,854   41,042   49,747   54,737   54,039     21,193   33,854   41,042   49,747   54,737 
  

 

  

 

  

 

  

 

  

 

 

Total liabilities

   29,960   37,066   40,669   39,988   39,137     15,150   29,960   37,066   40,796   39,988 
  

 

  

 

  

 

  

 

  

 

 

Total equity

   3,894   3,976   9,078   14,749   14,902     6,043   3,894   3,976   9,078   14,749 
  

 

  

 

  

 

  

 

  

 

 

 

(1)Working capital (deficit) is calculated as current assets less current liabilities.liabilities and is equivalent to net current assets.
(2)Figures for the year ended December 31, 2013 have been adjusted to reflect the adoption of IAS 32 Offsetting Financial Assets and Financial Liabilities.

   Year ended December 31, 
   2015   2014   2013   2012
Unaudited
   2011
Unaudited
 
   (In millions of US dollars) 

Other data:

          

Adjusted EBITDA *

   2,875     5,560     5,677     7,090     6,064  

*Adjusted EBITDA is a non-GAAP financial measure. Please see “Explanatory Note—Non-GAAP Financial Measures” for more information on how we calculate Adjusted EBITDA. Reconciliation of Adjusted EBITDA to profit before tax The figures for the year the most directly comparable IFRS financial measure, is presented below.December 31, 2012 have not been adjusted.

Reconciliation of Adjusted EBITDA to profit before tax for the year

   Year ended December 31, 
   2015  2014  2013  2012
Unaudited
  2011
Unaudited
 
   (In millions of US dollars) 

Adjusted EBITDA

   2,875    5,560    5,677    7,090    6,064  

Depreciation

   (1,550  (1,996  (2,245  (2,188  (2,129

Amortization

   (517  (647  (808  (1,062  (1,193

Impairment loss

   (245  (976  (2,963  (391  (483

Loss on disposals of non-current assets

   (39  (68  (93  (199  (92

Finance costs

   (829  (1,077  (1,213  (1,058  (822

Finance income

   52    52    90    151    122  

Other non-operating losses/(gains)

   (42  121    84    34    (30

Shares of (loss)/profit of associates and joint ventures accounted for using the equity method

   14    (38  (159  (9  (35

Net foreign exchange loss/(gain)

   (314  (556  (12  52    (102

(Loss)/profit before tax

   (595  375    (1,642  2,420    1,300  

SELECTED OPERATING DATA

The following selected operating data as of and for the years ended December 31, 2016, 2015, 2014, 2013 2012 and 20112012 has been derived from internal company sources. The number of mobile data customers and fixed-line broadband customers have not been included as of December 31, 2012 because we did not have an operational protocol to collect that data in 2012. The selected operating data set forth below should be read in conjunction with our audited consolidated financial statements and their related notes included elsewhere in this Annual Report on Form20-F and the section of this Annual Report on Form20-F entitled “Item 5—Operating and Financial Review and Prospects.”

 

  As of December 31,   As of and for December 31, 
  2015   2014   2013   2012   2011   2016   2015   2014   2013   2012 

Selected company operating data(1):

                    

End of period mobile customers (in millions):

          

Mobile customers in millions

          

Russia

   59.8     57.2     56.5     56.1     57.2     58.3    59.8    57.2    56.5    56.1 

Pakistan

   51.6    36.2    38.5    37.6    36.1 

Algeria(2)

   17.0     17.7     17.6     16.7     16.2     16.3    17.0    17.7    17.6    16.7 

Pakistan

   36.2     38.5     37.6     36.1     34.2  

Bangladesh

   32.3     30.8     28.8     25.9     23.8     30.4    32.3    30.8    28.8    25.9 

Ukraine(2)

   25.4     26.2     25.8     25.1     23.2     26.1    25.4    26.2    25.8    25.1 

Kazakhstan

   9.5     9.8     9.2     8.6     8.4  

Uzbekistan

   9.9     10.6     10.5     10.2     6.4     9.5    9.9    10.6    10.5    10.2 

Other Countries(3)

   6.2     6.3     6.1     5.7     5.4  

Italy

   21.1     21.6     22.3     21.6     21.0  

Others(3)

   15.3    15.7    16.1    15.3    14.3 

Total mobile customers(4)

   217.4     218.7     214.4     206.0     197.4     207.5    196.3    197.1    192.1    184.4 

Mobile MOU (5)

          

Mobile MOU in minutes(2)(5)

          

Russia

   311     304     291     276     243     326    310    304    291    276 

Pakistan(6)

   628    623    433    226    214 

Algeria(2)(6)

   332    369    371    216    274 

Bangladesh(6)

   312    306    197    184    216 

Ukraine(2)

   559    543    508    501    513 

Uzbekistan

   615    528    522    471    474 

Mobile ARPU(2)(5)

          

Russia

  US$4.6   US$5.1   US$8.6   US$10.6   US$10.8 

Pakistan

  US$2.3   US$2.1   US$2.1   US$2.3   US$2.6 

Algeria(2)

   209     210     216     274     289    US$5.1   US$6.0   US$7.9   US$8.4   US$9.0 

Pakistan

   336     238     226     214     206  

Bangladesh

   209     197     184     216     209    US$1.6   US$1.6   US$1.6   US$1.5   US$1.8 

Ukraine(2)

   543     508     501     513     483  

Kazakhstan

   285     309     290     213     148  

Uzbekistan

   528     523     471     474     425  

Other Countries

          

Kyrgyzstan

   281     293     265     272     303  

Armenia

   353     374     339     269     257  

   As of December 31, 
   2015   2014   2013   2012   2011 

Tajikistan

   291     286     270     241     229  

Georgia

   235     228     244     237     207  

Laos

   100     103     106     97     233  

Italy

   269     264     237     207     197  

Mobile ARPU (5)

          

Russia

  US$5.2    US$8.6    US$10.6    US$10.8    US$11.0  

Algeria(2)

  US$6.0    US$7.9    US$8.4    US$9.0    US$9.8  

Pakistan

  US$2.1    US$2.1    US$2.3    US$2.6    US$2.7  

Bangladesh

  US$1.6    US$1.5    US$1.5    US$1.8    US$1.8  

Ukraine(2)

  US$1.8    US$3.1    US$4.7    US$5.2    US$5.2  

Kazakhstan

  US$4.4    US$5.8    US$7.1    US$7.6    US$8.3  

Uzbekistan

  US$5.7    US$5.6    US$5.3    US$4.6    US$4.1  

Other Countries

          

Kyrgyzstan

  US$4.9    US$5.5    US$6.6    US$5.5    US$5.5  

Armenia

  US$4.9    US$6.6    US$7.1    US$6.8    US$8.1  

Tajikistan

  US$8.1    US$9.2    US$10.0    US$8.6    US$8.8  

Georgia

  US$3.0    US$4.9    US$6.3    US$6.7    US$6.8  

Laos

  US$5.4    US$5.3    US$6.0    US$5.6    US$5.1  

Italy

  US$12.5    US$ 14.6    US$16.3    US$18.5    US$21.7  

Annual churn (as a percentage) (5)

          

Russia

   53.8     60.1     63.9     63.2     62.8  

Algeria(2)

   38.5     28.0     31.6     29.5     23.4  

Pakistan

   33.3     26.0     23.0     25.2     29.5  

Bangladesh

   22.7     21.6     22.3     25.2     18.5  

Ukraine(2)

   23.5     24.9     35.3     29.8     28.9  

Kazakhstan

   54.6     50.5     48.6     55.8     47.4  

Uzbekistan

   45.9     48.1     53.5     55.1     59.7  

Other Countries

          

Kyrgyzstan

   67.6     65.7     65.6     66.1     52.3  

Armenia

   39.2     43.9     62.6     83.9     87.6  

Tajikistan

   76.8     77.1     77.9     72.7     67.4  

Georgia

   68.8     69.7     74.0     79.1     70.1  

Laos

   119.0     94.6     102.6     141.0     258.0  

Italy

   29.2     31.4     36.6     35.2     28.3  

End of period broadband customers, mobile and fixed (in millions):

          

Russia

   6.2     5.9     5.4     5.0     4.6  

Ukraine

   0.8     0.8     0.8     0.6     0.4  

Kazakhstan(6)

   5.2     5.6     5.4     4.8     4.4  

Uzbekistan(6)

   4.7     5.5     5.5     4.8     2.8  

Other Countries(3)(6)

   3.0     3.0     2.8     2.7     2.3  

Italy

   13.9     12.3     10.5     7.8     6.6  

Total broadband customers

   33.8     33.1     30.4     25.7     21.1  
   As of and for December 31, 
   2016   2015   2014   2013   2012 

Ukraine(2)

  US$1.7   US$1.8   US$3.1   US$4.7   US$5.2 

Uzbekistan

  US$5.6   US$5.7   US$5.6   US$5.3   US$4.6 

Mobile data customers in millions

          

Russia

   36.6    34.3    31.9    29.4    —   

Pakistan

   25.1    16.8    14.4    10.9    —   

Algeria(2)

   7.0    4.1    1.3    0.5    —   

Bangladesh

   14.9    14.0    12.2    9.8    —   

Ukraine(2)

   11.2    12.0    11.1    11.3    —   

Uzbekistan(7)

   4.6    4.7    5.4    5.4    —   

Others(3)

   7.9    7.8    8.4    8.1    —   

Total mobile data customers(4)

   107.3    93.7    84.7    75.4    —   

Fixed-line broadband customers in millions

          

Russia

   2.2    2.2    2.3    2.3    —   

Ukraine

   0.8    0.8    0.8    —      —   

Others(3)

   0.3    0.4    0.2    0.3    —   

Total broadband customers(4)

   3.3    3.4    3.3    2.6    —   

 

(1)For information on how we calculate mobile customer data,customers, mobile MOU, mobile ARPU, mobile churn ratesdata customers and fixed-line broadband customer data,customers, please refer to the section of this Annual Report on Form20-F entitled “Item 5—Operating and Financial Review and Prospects—Certain Performance Indicators.”
(2)The customer numbers for 2012 and 2011 have been adjusted to reflect revised customer numbers in Algeria and Ukraine where the definition of customers has been aligned to the group definition. Mobile MOU and Mobile ARPU and Churn have been adjusted accordingly. For a definition of Mobile MOU and ARPU, see “Item 5—Operating and Financial Review and Prospects—Certain Performance Indicators—MOU” and “Item 5—Operating and Financial Review and Prospects—Certain Performance Indicators—ARPU,” respectively.
(3)Customer numbers for Kazakhstan, Kyrgyzstan, Armenia, Tajikistan, Georgia and Laos.Laos for all periods. For a discussion of the treatment of our “Others” category and our operations in Kazakhstan for each of the periods discussed in this Annual Report on Form20-F, please see “Item 5—Operating and Financial Review and Prospects—Reportable Segments.”
(4)The customer numbers for 2016, 2015, 2014, 2013 2012 and 20112012 have been adjusted to remove customers in operations that have been sold.sold and exclude (i) the customers in our historical WIND business as of December 31, 2012-2015 and (ii) the customers in the new Italy Joint Venture as of December 31, 2016.
(5)For Wind Telecom S.p.A. group companies acquiredData for our “Others” category is not presented because we do not collect data on April 15, 2011, Mobile MOU and Mobile ARPU in “Others.” For a discussion of the treatment of our “Others” category and Churn are calculated basedour operations in Kazakhstan for each of the periods discussed in this Annual Report on the full year.Form20-F, please see “Item 5—Operating and Financial Review and Prospects—Reportable Segments.”
(6)The Algeria, Pakistan and Bangladesh segments for the years ended December 31, 2013 and 2012 measure mobile MOU based on billed minutes, which is calculated by the total number of minutes of usage for outgoing calls (and for Pakistan also includes minutes of usage generated from incoming revenue). This definition differs from the group’s definition of MOU. Mobile MOU in the Algeria, Pakistan and Bangladesh segments has been restated to use the group definition for the years ended December 31, 2016, 2015 and 2014. For an explanation of our group’s definition of MOU, please refer to “Item 5—Certain Performance Indicators—MOU.”
(7)Mobile broadband customers in Kazakhstan and Uzbekistan (as well as in Kazakhstan, Kyrgyzstan, Armenia, Tajikistan and Georgia) are those who have performed at least one mobile internet event in the three-month period prior to the measurement date, as well as fixed internet access using FTTB, xDSL and WiFiWi-Fi technologies.

B. Capitalization and Indebtedness

Not required.

C. Reasons for the Offer and Use of Proceeds

Not required.

D. Risk Factors

The risks below relate to our company and our American Depositary Shares (ADS)(“ADSs”). Before purchasing our ADSs, you should carefully consider all of the information set forth in this Annual Report on Form20-F including but not limited to, these risks.

In addition to those risk factors, there may be additional risks and in particular,uncertainties of which management is not aware or focused on or that management deems immaterial. Our business, financial condition or results of operations or prospects could be materially adversely affected by any of these risks. IfThe trading price of our securities could decline due to any of these risks, actually occur, our business, financial condition, results of operations, cash flows and prospects could be harmed. In that case, the trading price of our ADSs could decline and you couldmay lose all or part of your investment.

The risks and uncertainties below are not the only ones we face, but represent the risks that we believe are material. However, there may be additional risks that we currently consider not to be material or of which we are not currently aware, and these risks could harm our business, financial condition, results of operations, cash flows and prospects.

Risks Related to Our Business

Substantial amounts of indebtedness and debt service obligations could materially decrease our cash flow, adversely affect our business and financial condition and prevent us from raising additional capital.

We have substantial amounts of indebtedness and debt service obligations. As of December 31, 2015,2016, the outstanding principal amount of our external debt for bonds, bank loans, bonds, equipment financing, and loans from others amounted to approximately US$9.5 billion, excluding US$12.0 billion of indebtedness of WIND Italy.10.5 billion. For more information regarding our outstanding indebtedness, see “Item 5—Operating and Financial Review and Prospects—Liquidity and Capital Resources—Financing Activities.” For more information on the Italy Joint Venture and the treatment of WIND Italy’s indebtedness and liabilities, see “Item 5—Operating and Financial Review and Prospects—Recent Developments and Trends—Italy Joint Venture” and Note 6 to our audited consolidated financial statements included elsewhere in this Annual Report on Form 20-F.

Agreements under which we borrow funds contain obligations, which include covenants that impose on us certain operating and financial restrictions. Some of these covenants relate to our financial performance or financial condition, such as levels or ratios of earnings, debt and assets and may have the effect of preventing us or our subsidiaries from incurring additional debt. Failure to meet these obligations may result in a default, which could increase the cost of securing additional capital and lead to the acceleration of our loans and the loss of assets that secure the defaulted debts, where they are secured, or to which our creditors otherwise have recourse. Such a default and acceleration of the obligations under one or more of these agreements (including as a result of cross default and cross acceleration)cross-default or cross-acceleration) could have a material adverse effect on our business, financial condition, results of operations andor prospects, and in particular on our liquidity and our shareholders’ equity. In addition, covenants in our debt agreements could impair our liquidity and our ability to expand or finance our future operations. For a discussion of agreements under which we borrow funds, see “Item 5—Operating and Financial Review and Prospects—Liquidity and Capital Resources—Financing Activities” and Notes 17 and 27Note 18 to our audited consolidated financial statements included elsewhere in this Annual Report on Form20-F. Please also see “—A disposition by one or both of our strategiclargest shareholders of their respective stakes in VimpelComVEON Ltd. or a change in control of VimpelComVEON Ltd. could harm our business” for information regarding change of control provisions in some of our debt agreements.

Aside from the risk of default, given our substantial amounts of indebtedness and limits imposed by our debt obligations, our business could suffer significant negative consequences such as the need to dedicate a substantial portion of our cash flow from operations to payments on our debt, thereby reducing funds available for paying dividends, working capital, capital expenditures, acquisitions, joint ventures and other purposes necessary for us to maintain our competitive position and to maintain flexibility and resiliency in the face of general adverse economic and industry conditions.

We may not be able to successfully implement our strategic priorities.

We are rapidly transforming with the aim to reinvent the business across all geographies and operations. This transformation involvesre-engineering fundamentals, working to revitalize the business and implementing a new digital model. However, there can be no assurance that our strategy will be successfully implemented and will not cause changes in our operational efficiencies or structure. In addition, although we are working to improve revenue trends in our Algeria segment, there can be no assurance that the current trend of decreasing revenue in Algeria will be reversed.

A failure to obtain the anticipated benefits of our performance transformation program including revenue targets; cost optimization or a delay in the implementation of our transformation programs could significantly affect our business, financial condition, results of operations, cash flows or prospects.

In addition, the implementation of our strategic priorities could result in increased costs, conflicts with stakeholders, business interruptions and difficulty in recruiting and retaining key personnel, which could harm our business, financial condition, results of operations, cash flows or prospects.

We may not be able to raise additional capital.

We may need to raise additional capital in the future, including through debt financing. If we incur additional indebtedness, the risks that we now face related to our substantial indebtedness and debt service obligations could increase. Specifically, we may not be able to generate enough cash to pay the principal, interest and other amounts due under our indebtedness. In addition, we may not be able to borrow money within the local or international capital markets on acceptable terms, or at all. The sanctions imposed by the United States, the European Union, and other countries in connection with developments in Ukraine during 2014Russia and 2015,Ukraine, and additional sanctions which may be imposed in the future, may also negatively affect our ability to raise external financing, particularly if the sanctions are broadened. For a discussion of the sanctions imposed against Ukraine and Russia, see “Exhibit 99.2—Regulation of Telecommunications.” Our ability to raise additional capital may also be restricted by covenants in our financing agreements or affected by any downgrade of our credit ratings, evenincluding for reasons outside our control, which may materially harm our business, financial condition, results of operations and prospects. If we are unable to raise additional capital, we may be unable to make necessary or desired capital expenditures, to take advantage of investment opportunities, to refinance existing indebtedness or to meet unexpected financial requirements, and our growth strategy and liquidity may be negatively affected. This could cause us to be unable to repay indebtedness as it comes due, to delay or abandon anticipated expenditures and investments or otherwise limit operations, which could materially harm our business, financial condition, results of operations andor prospects.

We are exposed to foreign currency exchange loss and currency fluctuation and convertibilitytranslation risks.

A significant amount of our costs, expenditures and liabilities are denominated in U.S. dollars and until the completion of the Italy Joint Venture, Euros,euros, including capital expenditures and borrowings, while a significant amount of our revenue is denominated in currencies other than the U.S. dollar and Euro.the euro. Thus, declining values of local currencies against the U.S. dollar or the Euroeuro could make it more difficult for us to repay or refinance our U.S. dollar denominated debt and/or Euro-denominated debt oreuro denominated purchase equipment and services. The values of the Russian, Algerian, Ukrainian and Kazakh currencies, for example, have declined significantly in response to political and economic issues since December 31, 2013, and may continue to decline. The significant depreciation of the Russian ruble against the U.S. dollar in 2014 and 2015, in particular, negatively impacted our results of operations and resulted in a foreign currency exchange loss in these periods. In addition, the significant devaluation of the Ukrainian hryvnia in 2014 and 2015 (partly due to the National Bank of Ukraine’s decision in February 2015 to suspend its interventions to support the currency), the Kazakh tenge in 2014 and 2015 (in the absence of a currency stabilization policy in Kazakhstan) and the Algerian dinar in 2015 negatively impacted revenues in our Ukraine, Kazakhstan and Algeria segments, respectively, and our results of operations.

Currency fluctuations and volatility may impact our results of operations and result in foreign currency transaction and translation losses in the future. For example, in 2015,2016, total operating revenues in functional currency terms were relatively stable compared to 2014,2015, but in U.S. dollar terms, total operating revenues decreased by 29%8%. For more information about foreign currency translation and our results of operations, see the sections entitled “Item 5—Operating and Financial Review and Prospects—Results of Operations”Operations,” “Item 5—Operating and “—Financial Review and Prospects—Certain Ongoing Factors Affecting ourOur Financial Position and Results of Operations—Foreign Currency Translation.Translation,“Item 11—Quantitative and Qualitative Disclosures About Market Risk” and Notes 5 and 18 to our audited consolidated financial statements included elsewhere in this Annual Report on Form20-F.

The countries in which we operate have experienced periods of high levels of inflation, including certain cases of hyperinflation. Our profit margins could be harmed if we are unable to sufficiently increase our prices to offset any significant future increase in the inflation rate, which may be difficult with our mass market customers and our price sensitive customer base. Inflationary pressure in the countries where we have operations could materially harm our business, financial condition, results of operations, cash flows or prospects. “Item 5—Operating and Financial Review and Prospects—Certain Ongoing Factors Affecting Our Financial Position and Results of Operations—Inflation.”

Changes in exchange rates could also impact our ability to comply with covenants under our debt agreements. Exchange rate risks could harm our business, financial condition, results of operations andor prospects. We cannot ensure that our existing or future hedging strategies will sufficiently hedge against these risks.

In addition,

As a holding company, VEON Ltd. depends on the ability of its subsidiaries to pay dividends and therefore on the performance of its subsidiaries, and is affected by changes in exchange controls and currency restrictions in any of our geographic regions could materially harm our business, financial condition, results of operations and prospects. For example, the official currencycountries in Uzbekistanwhich its subsidiaries operate.

VEON Ltd. is not convertible outside Uzbekistan due to local government or banking regulations, delays and restrictions on exchange rates. In addition, currency restrictions have made it difficult to acquire equipment produced outside of Uzbekistan for use in building and maintaining the company’s telecommunications network. We also face currency restrictions in some of our other countries of operation, including Ukraine, Algeria and Bangladesh. For more information on currency restrictions and exchange controls, see “—As a holding company VimpelComand does not conduct any revenue-generating business operations of its own. Its principal assets are the direct and indirect equity interests it owns in its operating subsidiaries. It is dependent upon cash dividends, distributions, loans or other transfers it receives from its subsidiaries to make dividend payments to its shareholders (including holders of ADSs), to repay debts, and to meet its other obligations. The ability of VEON Ltd.’s subsidiaries to pay dividends and make payments or loans to VEON Ltd. depends on the performancesuccess of their businesses and is not guaranteed. Although VEON Ltd. has a global strategy set by leadership, management at each operation is responsible for executing many aspects of that strategy, and it is not certain local management will be able to execute that strategy effectively.

VEON Ltd.’s subsidiaries are separate and distinct legal entities. Any right that VEON Ltd. has to receive any assets of or distributions from any subsidiary upon its subsidiaries”bankruptcy, dissolution, liquidation or reorganization, or to realize proceeds from the sale of the assets of any subsidiary, will be junior to the claims of that subsidiary’s creditors, including trade creditors.

The ability of VEON Ltd.’s subsidiaries to pay dividends and make payments or loans to VEON Ltd., and to guarantee VEON Ltd.’s debt, will depend on their operating results and may be restricted by applicable covenants in debt agreements and corporate, tax and other laws and regulations. These covenants, laws and regulations include restrictions on dividends, limitations on repatriation of earnings, limitations on the making of loans and repayment of debts, monetary transfer restrictions and foreign currency exchange restrictions in certain agreements and/or certain jurisdictions in which VEON Ltd.’s subsidiaries operate. For further details on the restrictions on dividend payments, see “Item 5—Operating and Financial Review and Prospects—Certain Ongoing Factors Affecting Our Financial Position and Results of Operations—Foreign Currency Controls and Currency Restrictions” and “—Risks Related to Our Markets—The banking systems in many countries in which we operate remain underdeveloped, there are a limited number of creditworthy banks in these countries with which we can conduct business and currency control requirements restrict activities in certain markets in which we have operations.” For more information about risksFurthermore, our ability to withdraw funds and dividends from our subsidiaries and operating companies may depend on the consent of our strategic partners where applicable. See “—Our strategic partnerships and relationships carry inherent business risks.”

We have incurred and are continuing to incur costs and related management oversight obligations in connection with our obligations under the DPA, the SEC Judgment and the Dutch Settlement Agreement, which may be significant.

VEON Ltd. is subject to currency exchange rate fluctuations, seea DPA with the DOJ, the SEC Judgment and the Dutch Settlement Agreement with the OM. See “Item 11—Quantitative8—Financial Information—A. Consolidated Statements and Qualitative Disclosures About Market Risk”Other Financial Information—A.7. Legal Proceedings” and Notes 525 and 1727 to our audited consolidated financial statements included elsewhere in this Annual Report on Form20-F.

We are subject to a DPA In conjunction with the DOJ, a Consent withDPA and pursuant to the SEC and a settlement agreement with the OM. The agreements with the DOJ and the SEC require usJudgment, VEON Ltd. is required to retain, at our own expense, an independent compliance monitor, and the DPA and the agreement with the OM require us to continue to cooperate with the agencies regarding their investigations of other parties. We will incur costs in connection with these obligations, which may be significant.

VimpelCom has reached resolutions through agreements with the DOJ, the SEC and the OM relating to the previously disclosed investigations under the FCPA and relevant Dutch laws pertaining to our business in Uzbekistan and prior dealings with Takilant Ltd. For more information regarding these resolutions, please see Note 24 to our audited consolidated financial statements included elsewhere in this Annual Report on Form 20-F.

On February 18, 2016, the U.S. District Court for the Southern District of New York (the “District Court”) approved the DPA between VimpelCom Ltd. and the DOJ and the guilty plea of Unitel LLC. On February 22, 2016, the District Court issued a final judgment approving VimpelCom’s Consent in the SEC investigation. Under the DPA and the Consent, VimpelCom agreed to appoint anmonitor. The independent compliance monitor (the “monitor”).has been appointed. Pursuant to the DPA and the Consent,SEC Judgment, the monitorship will continue for a period of three years from 2016, and the term of the monitorship may be terminated early or extended depending on certain circumstances, as ultimately determined and approved by the DOJ and the SEC. The monitor will assess and monitor VimpelCom’sour compliance with the terms of the DPA and the ConsentSEC Judgment by evaluating factors such as VimpelCom’sour corporate compliance program, internal accounting controls, recordkeeping and financial reporting policies and procedures. The monitor may recommend changes to our policies, procedures, and internal accounting controls that we must adopt unless they are unduly burdensome or otherwise inadvisable, in which case we may propose alternatives, which the DOJ and the SEC may or may not accept.

Under the DPA In addition, VEON Ltd. incurred fines and pursuantdisgorgement payable to the Consent, VimpelCom also represented that it has implementedU.S. and agreed that it will continue to implement a compliance and ethics program designed to prevent and detect violations of the FCPA and other applicable anti-corruption laws throughout its operations. Further, VimpelCom represented that it has undertaken and will continue to undertake a review of its existing internal accounting controls, policies, and procedures regarding compliance with the FCPA and other applicable anti-corruption laws. As noted above, these obligations will be reviewed and tested by the monitor appointed under the DPA and the Consent. Due to the complexity of the marketsDutch authorities in which VimpelCom operates, compliance with these obligations may occupy a significant portion of management’s time.

In connection with the company’s entry into the DPA, the ConsentSEC Judgment and the settlement agreement with the OM (the “DutchDutch Settlement Agreement”), the company was required to pay an aggregate of US$795 million in fines and disgorgement to U.S. and Dutch authorities. Additionally, the companyAgreement. VEON Ltd. has incurred significant costs in

connection with itsthe disposition of these investigations and agreements, including retention of legal counsel and other vendors/advisors and other costs related to the internal investigationinvestigations undertaken in connection with these matters. The companyVEON Ltd. currently cannot estimate the additional costs that it is likely to incur in connection with compliance with the DPA, the ConsentSEC Judgment and the Dutch Settlement Agreement, including the ongoing obligations relating to the monitorship, its obligations to cooperate with the agencies regarding their investigations of other parties, the monitorship, and the costs of implementing the changes, if any, to its internal controls, policies and procedures required by the monitor. However, such costs could be significant.

If we commitUnder the DPA and pursuant to the SEC Judgment, VEON Ltd. has obligations to implement, and continue to implement, a breachcompliance and ethics program designed to prevent and detect violations of the DPA, weU.S. Foreign Corrupt Practices Act (the “FCPA”) and other applicable anti-corruption laws throughout its operations. Further, VEON Ltd. must continue to undertake a review of its existing internal accounting controls, policies, and procedures regarding compliance with the FCPA and other applicable anti-corruption laws. The implementation of these programs and the review of our internal accounting controls, policies, and procedures regarding compliance with the FCPA and other applicable anti-corruption laws is ongoing and may take significant management time and resources.

We could be subject to criminal prosecution. Such criminal prosecution could have a material adverse effect on our business, financial condition, results of operations, cash flows and prospects.

Underor civil sanction if we breach the DPA with the DOJ, will defer criminal prosecution of VimpelCom for the three-year term ofSEC Judgment or the DPA. IfDutch Settlement Agreement, and we may face other potentially negative consequences relating to the investigations by, and agreements with, the DOJ, determines that VimpelCom has violated the DPA (including the monitoring provisions described in the preceding risk factor), the DOJ may in its sole discretion commence prosecution or extend the term of the DPA for up to one year. If VimpelCom remains in compliance with the DPA through its term, the charges against VimpelCom will be dismissed with prejudice after the conclusion of the DPA.SEC and OM, including additional investigations and litigation.

Failure to comply with the terms of the DPA, whether such failure relates to alleged improper payments, internal controls failures, or other non-compliance, could result in criminal prosecution by the DOJ, including (but not limited to) for the charged conspiracy to violate the anti-bribery and the books and records provisions of the FCPA and violation of the internal controls provisions of the FCPA that were included in the information that was filed in connection with the DPA. Under such circumstance, the DOJ would be permitted to rely upon the admissions we made in the DPA and would benefit from our waiver of certain procedural and evidentiary defenses.

Pursuant to the Consent, VimpelComSEC Judgment, VEON Ltd. is permanently enjoined from committing or aiding and abetting any future violations of the anti-fraud, corrupt payments, books and records, reporting and internal control provisions of the federal securities laws and related SEC rules. Failure to comply with this injunction could result in the imposition of civil or criminal penalties, a new SEC enforcement action or both.

Any criminal prosecution by the DOJ as a result of a breach of the DPA or civil or criminal penalties imposed as a result of noncompliance with the ConsentSEC Judgment could subject us to penalties and other costs and could have a material adverse effect on our business, financial condition, results of operations, cash flows andor prospects.

We may face other potentially negative consequences relating to the investigations by, and agreements with, the DOJ, SEC and OM, including additional investigations and litigation.

We mayalso face other potentially negative consequences relating to the investigations by, and agreements with, the DOJ, SEC and OM. For example, noneNone of the DPA, the ConsentSEC Judgment or the Dutch Settlement Agreement prevents these authorities from carrying out certain additional investigations with respect to the facts not covered in the agreements or in other jurisdictions, or prevents authorities in other jurisdictions from carrying out investigations into, or taking actions with respect to the issuance or renewal of our licenses (for example, in Uzbekistan) or otherwise in relation to, these or other matters. Furthermore, the Norwegian Government has stated that it plans to holdheld parliamentary hearings concerning the investigations.investigations in the past and may schedule further hearings. Similarly, the agreements do not foreclose potential third party or additional shareholder litigation related to these matters. For example, since the announcement of our US$900 million provision in the third quarter of 2015, twoa consolidated class action lawsuits havelawsuit has been filed in a U.S. district court against VimpelComVEON in relation to our prior disclosure regarding our operations in Uzbekistan, and relies upon the investigations by the DOJ, SEC and OM. We may incur significant costs in connection with thesethis or future lawsuits. Any collateral investigations, litigation or other government or third party actions resulting from these, or other, matters could have a material adverse effect on our business, financial condition, results of operations, cash flows andor prospects.

In addition, any ongoing media and governmental interest in the prior investigations, settlementsthe agreements and lawsuits, and any announced investigations and/or arrests of our former executive officers could impact the perception of us and result in reputational harm to our company.

Efforts to merge with or acquire other companies or product lines, or to otherwise form strategic partnerships with third parties, may divert management attention and resources away from our business operations, and if we complete a merger, an acquisition or other strategic partnership, we may incur or assume additional liabilities or experience integration problems.

We seek from time to time to merge with or acquire other companies or product lines, or to form strategic partnerships through the formation of joint ventures or otherwise, for various strategic reasons, including to acquire more frequency spectrum, new technologies and service capabilities; add new customers; increase market penetration or expand into new markets. In particular, on January 30, 2015,November 5, 2016, we completed the sale by our 51.9% owned subsidiary, Global Telecom Holding S.A.E. (“GTH”), of a non-controlling 51% interest in Omnium Telecom Algérie SpA (“OTA”) to the Fonds National d’Investissement, the Algerian National Investment Fund (“FNI”) (see “Item 5—Operating and Financial Review and Prospects—Recent Developments and Trends—Algeria Transaction and Settlement”); on August 6, 2015, we entered into an agreement with Hutchison, which owns indirectly 100% of Italian mobile operator 3 Italia,transaction to form an equala joint venture holding company that willwith Hutchison, through which we jointly own and operate our historical WIND and Hutchison’s historical 3 Italia telecommunications businesses in Italy (see “Item 5—Operating and Financial Review and Prospects—RecentKey Developments and Trends—Italy Joint Venture”); and on November 26, 2015,July 1, 2016 we entered into an agreementcompleted a transaction with WTPL the parent company and majority shareholder of Warid Telecom (Private) Limited (“Warid”), and Bank Alfalah, to mergewhich resulted in the merger of our telecommunications businesses in Pakistan (see “Item 5—Operating and Financial Review and Prospects—RecentKey Developments and Trends—Pakistan Merger”). Our ability to successfully grow through acquisitions or strategic partnerships depends upon our ability to identify, negotiate, complete and integrate suitable companies and to obtain any necessary financing and the prior approval of any relevant regulatory bodies or courts. These efforts could divert the attention of our management and key personnel from our business operations. As a result of any such merger, acquisition or strategic partnerships or failure of any anticipated merger, acquisition or strategic partnership to materialize (including any such failure caused by regulatory or third-party challenges), we may also experience:

 

difficulties in realizing expected synergies or integrating acquired companies, joint ventures or other forms of strategic partnerships, personnel, products, property and technologies into our existing business;

 

increased capital expenditure costs;

 

difficulties relating to the acquired or formed companies’ compliance with telecommunications licenses and permissions, compliance with laws, regulations and contractual obligations, ability to obtain and maintain favorable interconnect terms, frequencies and numbering capacity and ability to protect our intellectual property;

 

delays, or failure, in realizing the synergy benefits or costs of a merged or acquired or formed company or products;

 

higher costs of integration than we anticipated;

 

difficulties in retaining key employees of the merged or acquired business or strategic partnerships who are necessary to manage our businesses;

 

difficulties in maintaining uniform standards, controls, procedures and policies throughout our businesses;

 

risks that different geographic regions present, such as currency exchange risks, developments in competition and regulatory, political, economic and social developments;

 

adverse customer reaction to the business combination; and

 

increased liability and exposure to contingencies that we did not contemplate at the time of the acquisition or strategic partnership.

In addition, an acquisition or strategic partnership could materially impair our operating results by causing us to incur debt or requiring us to amortize merger or acquisition expenses and merged or acquired assets. We

may not be able to assess ongoing profitability and identify all actual or potential liabilities or issues of a business prior to an acquisition, merger or strategic partnership. If we acquire, merge with or form strategic partnerships with businesses or assets, which result in assuming unforeseen liabilities in respect of which we have not obtained contractual protections or for which protection is not available, this could harm our business, financial condition, results of operations, cash flows andor prospects. As we investigate industry consolidation, our risks may increase. Our integration and consolidation of such businesses may also lead to changes in our operational efficiencies or structure. For information about our acquisitions, please see Note 6 to our audited consolidated financial statements included elsewhere in this Annual Report on Form20-F.

Further, we may not be able to divest some of our activities as planned, such as any intendedpotential towers sales (which could cause costs to be materially higher than anticipated), and the divestitures we carry out could negatively impact our business.

The Italy Joint VentureIntegration of the Warid and the Pakistan Merger areMobilink (now Jazz) brands is subject to significant uncertainties and risks.

The Italy Joint Venture andAlthough the Pakistan Merger are subject to significant uncertainties and risks. For example, it is possible that each transaction does not complete due to a failure to obtain approvals from the relevant regulatory authorities or other consents in a timely manner, or at all. In the case of the Italy Joint Venture, EU competition approval may require the implementation of remedies by the parties, which may reduce or eliminate the expected cost synergies, be otherwise unacceptable to us, or which we may be unable to implement as required. In addition, in the case of the Pakistan Merger, we will not obtain control of Warid until completion, and, therefore, there can be no assurance that the counterparties will operate their business during the period prior to closing in the same way that we would, even though certain contractual restrictions will apply to the counterparties and Warid during the period between signing and closing.

Completion of the transactions is also subject to the satisfaction of other conditions, such as obtaining lender consents and the release of certain guarantees, as applicable. Even if the transactions donow complete, there can be no assurance that we will not experience difficulties in integrating the operations of Warid and Mobilink brands (now jointly operating under the respective companies,Jazz brand), that we will realize expected synergies, that the integration process will not negatively affect our customer base, revenue or market share or that we will not incur higher than expected costs. In addition, we expect that the completionintegration of each of these transactionsthe businesses in Pakistan will require substantial time and focus from management, which could adversely affect their ability to operate the businesses.

The Italy Joint Venture is subject to integration and performance risks.

A portion of our operations is conducted through the Italy Joint Venture. Although the transaction closed on November 5, 2016, the Italy Joint Venture may be subject to integration risks, which may affect its business or results of operations. In addition, a failure by the Italy Joint Venture to perform as anticipated or realize its business plans, could, in turn, have a material adverse effect on our financial condition and results of operations.

On March 22, 2017, the Italian telecommunications regulator AGCOM issued a notice to the Italy Joint Venture in relation to compliance with the EU Regulation 2015/2120 (the “open internet access regulation”), which regulates, among other things, traffic management practices in the EU, including Italy. The Italy Joint Venture has until April 15, 2017 to inform AGCOM of the measures it has taken, if any, to ensure compliance. The Italy Joint Venture believes that this notice will not have a material impact on its digital offering.

Our strategic partnerships and relationships carry inherent business risks.

We participate in strategic partnerships and joint ventures in a number of countries, including Russia (Euroset), Kazakhstan (KaR-Tel LLP andTNS-Plus LLP, 2Day Telecom LLP, KAZEUROMOBILE LLP), Algeria (OTA), Uzbekistan (Buzton JV), Kyrgyzstan (Sky Mobile LLC, Terra LLC), Georgia (Mobitel LLC), Tajikistan (Tacom LLC), and Laos (VimpelCom Lao Co., Ltd) and currently, Zimbabwe (Telecel Zimbabwe (Private) Limited), which is subject to an agreement for us to sell our stake in our equity investee in Zimbabwe.. We also own 50% of the Italy Joint Venture. In addition, on August 6, 2015, we entered into an agreement with Hutchison,in Algeria and Laos, our local partners are either government institutions or directly related to the local government, which owns indirectly 100% of Italian mobile operator 3 Italia,could increase our exposure to form an equal joint venture holding company that will own and operate our telecommunications businessesthe risks described in Italy (see “Item 5—Operating and Financial Review and Prospects—Recent Developments and Trends—Italy Joint Venture”).“—Risks Related to Our Markets.”

We do not always have a controlling stake in our affiliated companies and even when we do, our actions with respect to these affiliated companies may be restricted to some degree by shareholders’ agreements entered into with our strategic partners. If disagreements develop with our partners, our business, financial condition, results of operations, cash flows andor prospects may be harmed. Our ability to withdraw funds and dividends from these entities may depend on the consent of partners. Agreements with some of these partners include change of control provisions, put and call options and similar provisions, which could give other participants in these investments the ability to purchase our interests, compel us to purchase their interests or enact other penalties. If one of our strategic partners becomes subject to investigation, sanctions or liability, VimpelComVEON might be adversely affected. Furthermore, strategic partnerships in emerging markets are accompanied by risks inherent to those markets, such as an increased possibility of a partner defaulting on obligations, or losing a partner with important insights in that region.

A disposition by one or both of our largest shareholders of their respective stakes in VEON Ltd. or a change in control of VEON Ltd. could harm our business.

We derive benefits and resources from the participation of L1T VIP Holdings S.à r.l. (“LetterOne”) and Telenor East Holding II AS (“Telenor East”), in our company such as industry expertise, management oversight and business acumen. In addition,September 2016, Telenor East partially divested its stake in AlgeriaVEON Ltd. pursuant to an underwritten offering and Laos our local partners are either government institutionssimultaneously issued a bond, which is exchangeable under certain conditions for VEON Ltd.’s ADSs. Further, it announced its intention to divest the remainder of its stake in VEON Ltd. The completion of the divestiture of Telenor East’s remaining stake is subject to uncertainties with respect to timing and demand for an offering. If LetterOne or directly relatedTelenor East were to the local governmentdispose of their stake in VEON Ltd., we would be deprived of those benefits, which could increaseharm our exposure to the risks described in “—Risks Related to Our Markets.”

As a holding company, VimpelCom depends on the performancebusiness, financial condition, results of its subsidiaries.

VimpelCom is a holding company and does not conduct any revenue-generating business operations, of its own. Its principal assets are the direct and indirect equity interests it owns in its operating subsidiaries. It is dependent upon cash dividends, distributions, loansflows or other transfers it receives from its subsidiaries to make dividend payments to its shareholders (including holders of ADSs), to repay debts, and to meet its other obligations. The ability of VimpelCom’s subsidiaries to pay dividends and make payments or

loans to VimpelCom depends on the success of their businesses and is not guaranteed. Although VimpelCom has a global strategy set by leadership, management at each operation is responsible for executing many aspects of that strategy, and it is not certain local management will be able to execute that strategy effectively.

VimpelCom’s subsidiaries are separate and distinct legal entities. Any right that VimpelCom has to receive any assets of or distributions from any subsidiary upon its bankruptcy, dissolution, liquidation or reorganization, or to realize proceeds from the sale of the assets of any subsidiary, will be junior to the claims of that subsidiary’s creditors, including trade creditors.

The ability of VimpelCom’s subsidiaries to pay dividends and make payments or loans to VimpelCom, and to guarantee VimpelCom’s debt, will depend on their operating results and may be restricted by applicable covenants in debt agreements and corporate, tax and other laws and regulations. These covenants, laws and regulations include restrictions on dividends, limitations on repatriation of earnings, limitations on the making of loans and repayment of debts, monetary transfer restrictions and foreign currency exchange restrictions in certain agreements and/or certain jurisdictions in which VimpelCom’s subsidiaries operate. For example, VimpelCom’s subsidiaries operating under Wind Telecom S.p.A. are restricted from making dividend distributions and certain other payments to VimpelCom by existing covenants in their financing documents. For more detail on Wind Telecom S.p.A. financings, seeprospects. See “Item 5—Operating and Financial Review and Prospects—LiquidityKey Developments and Capital Resources—Financing Activities.Trends—Telenor Share Sale and Exchangeable Bond Issuance. In addition,

Some of our subsidiary Kyivstar cannot expatriate dividendsfinancing agreements (representing approximately US$1.4 billion in outstanding indebtedness as of December 31, 2016) have “change of control” provisions that may require us to VimpelCom becausemake a prepayment if a person or group of restrictions imposed by the National Bankpersons (with limited exclusions) acquire beneficial or legal ownership of Ukraineor control over more than 50.0% of our share capital. If such a change of control provision is triggered and we fail to regulate money, credit and currency in Ukraine. For further detailsagree with lenders on the restrictions on dividend payments, see “—Risks Relatednecessary amendments to Our Markets—The banking systems in many countries in which we operate remain underdeveloped, there are a limited number of creditworthy banks in these countries with which we can conduct businessthe loan documentation and currency control requirements restrict activities in certain markets in which we have operations.” Furthermore, our abilitythen fail to withdraw funds and dividends from our subsidiaries and operating companies may depend on the consentmake any required prepayment, it could trigger cross-default or cross-acceleration provisions of our strategic partners where applicable. See “—Our strategic partnershipsother debt agreements, which could lead to our obligations being declared immediately due and relationships carry inherentpayable. This could harm our business, risks” and “Item 5—Operating and Financial Review and Prospects—Recent Developments and Trends—Algeria Transaction and Settlement.”financial condition, results of operations, cash flows or prospects.

Our strategic shareholders may pursue diverse development strategies, and this may hinder our ability to expand and/or compete in such regions and may lead to deterioration in the relationship among our strategic shareholders.regions.

As of March 15, 2016, our company’s2017, VEON Ltd.’s largest shareholders, L1T VIP Holdings S.à r.l. (“LetterOne”)LetterOne and Telenor East, Holding II AS (“Telenor East”), and their respective affiliates, beneficially owned, in the aggregate, approximately 90.9%71.6% of our issued and outstanding voting shares, with LetterOne beneficially owning approximately 47.9% of our votingissued and outstanding shares and Telenor East beneficially owning approximately 43.0%23.7% of our votingissued and outstanding shares. As a result, these shareholders, if acting together, have the ability to determine the outcome of matters submitted to our shareholders for approval. These two shareholders have sufficient voting rights to jointly elect a majority of our supervisory board, and could, alternatively, enter into a shareholders’ or similar agreement impacting the composition of our supervisory board. A new supervisory board could take corporate actions or block corporate decisions by VimpelComVEON Ltd. with respect to capital structure, financings, dispositions, and acquisitions and commercial transactions that might not be in the best interest of the minority shareholders or other security holders. For more information on our largest shareholders, see “Item 7—Major Shareholders and Related Party Transactions—A. Major Shareholders” below.Shareholders.”

In the past,At various times from 2005-2012, our strategic shareholders have had different strategies from us and from one another and have engaged in litigation against one another and our company with respect to disagreements over strategy. In addition, in Pakistan and Bangladesh, our subsidiaries directly compete with subsidiaries of Telenor ASA (“Telenor”Telenor���),. See “Item 5—Operating and weFinancial Review and Prospects—Key Developments and Trends—Pakistan Merger.” We understand that LetterOne has an indirect minority interest in companies that compete with our subsidiaries in Ukraine, Kazakhstan and Georgia. It is possible that we will compete with Telenor and/or LetterOne in other markets in the future.

We cannot assure you that our relationship with LetterOne and Telenor or LetterOne’s and Telenor’s relationship with one another will not deteriorate as a result of differing or competing business strategies, which could harm our business, financial condition, results of operations, cash flows andor prospects.

Litigation and disputes among our two largest shareholders and us could materially affect our business.

In the past, our two largest shareholders, LetterOne and Telenor East, have been involved in disputes and litigation regarding our group companies, against one another and our company.VEON Ltd. Further disputes among our two largest shareholders and us could harm our business, financial condition, results of operations, cash flows andor prospects. For more information on our two largest shareholders, see “Item 7—Major Shareholders and Related Party Transactions—A. Major Shareholders” below.

A disposition by one or both of our strategic shareholders of their respective stakes in VimpelCom or a change in control of VimpelCom could harm our business.

We derive benefits and resources from the participation of LetterOne and Telenor in our company. If LetterOne or Telenor were to dispose of their stake in our company, we would be deprived of those benefits, which could harm our business, financial condition, results of operations, cash flows and prospects. On October 5, 2015, Telenor announced its decision to divest its shares in VimpelCom and stated that it will explore all options to effect such divestiture. While we intend to cooperate with Telenor to ensure a successful divestiture of its stake, significant uncertainty exists surrounding the timing and manner of its announced divestiture, which could harm our business, financial condition, results of operations, cash flows and prospects.

On October 5, 2015, Telenor also announced that it will not convert its 305,000,000 VimpelCom voting preferred shares into VimpelCom common shares. If the preferred shares owned by Telenor are not converted by April 15, 2016, pursuant to the terms of VimpelCom’s bye-laws, the preferred shares will be immediately redeemed by VimpelCom at a redemption price of US$0.001 per share and will cease to be outstanding, with the effect of potentially increasing the percentage of voting shares held by other shareholders and decreasing Telenor’s percentage of voting shares. Some of our financing agreements (representing approximately US$1.4 billion in outstanding indebtedness) have “change of control” provisions that may require us to make a prepayment if a person or group of persons (with limited exclusions) acquire beneficial or legal ownership of or control over more than 50.0% of our share capital. If such a change of control provision is triggered and we fail to agree with lenders on the necessary amendments to the loan documentation and then fail to make any required prepayment, it could trigger cross-acceleration provisions of our other debt agreements, which could lead to our obligations being declared immediately due and payable. This could harm our business, financial condition, results of operations, cash flows and prospects. For more information, see Note 5 to our audited consolidated financial statements included elsewhere in this Annual Report on Form 20-F.

We may not be able to successfully implementdetect and prevent fraud, other misconduct or unethical actions by our strategic priorities.employees, joint venture partners, representatives, agents, suppliers, customers or other third parties.

In August 2015,We may be exposed to fraud or other misconduct committed by our employees, joint venture partners, representatives, agents, suppliers, customers or other third parties that could subject us to litigation, financial losses and sanctions imposed by governmental authorities, as well as affect our reputation. Such misconduct could include misappropriating funds, conducting transactions that are outside of authorized limits, engaging in misrepresentation or fraudulent, deceptive or otherwise improper activities, including in return for any type of benefits or gains or otherwise not complying with applicable laws or our internal policies and procedures. The risk of liability for fraud and other misconduct could increase as we announced the six strategic priorityexpand certain areas on which we intend to focus going forward. These comprise (i) new revenue streams, (ii) digital leadership, (iii) performance transformation, (iv) portfolio and asset optimization, (v) world class operations and (vi) structural improvements. Under these priority areas, we plan to streamlineof our business, processes, digitalizesuch as MFS, which requires us to hold customer funds ine-accounts. For a description of the key trends with respect to our business, model (which may includesee “Item 5—Operating and Financial Review and Prospects—Key Developments and Trends.”

We regularly review and update our policies and procedures and internal restructurings), improve customer experiencecontrols which are primarily designed to provide reasonable assurance that we, our employees, representatives, agents, suppliers and optimizeother third parties comply with applicable law and our capital structure.internal policies. Further, we conduct, as appropriate, assessments of, and due diligence on, our employees, representatives, agents, suppliers, customers and other third parties. However, there can be no assurance that such policies, procedures, internal controls and diligence will work effectively at all times or protect us against liability for actions of our strategic priority areas willemployees, representatives, agents, suppliers, customers or other third parties.

Further, our brand may be successfully implementedadversely impacted from any association, action or inaction which is perceived by stakeholders or customers to be inappropriate or unethical and will not cause changes in keeping with the group’s stated purpose and values. This reputation risk may arise in many different ways, including:

failure to act in good faith and in accordance with the group’s values and code of conduct;

failure (real or perceived) to comply with the law or regulation, or association (real or implied) with illegal activity;

failures in corporate governance, management or technical systems;

failure to comply with internal standards and policies;

association with controversial sectors or clients;

association with controversial transactions, projects, countries or governments;

association with controversial business decisions, including but not restricted to, decisions relating to: products (in particular new products), delivery channels, promotions/advertising, acquisitions, branch representation, sourcing/supply chain relationships, staff locations, treatment of financial transactions; and

association with poor employment practices.

Our MFS and digital financial services (“DFS”) offerings are complex and increase our operational efficienciesexposure to fraud, money laundering and reputational risk.

The provision of MFS and DFS, included as part of our new VEON personal internet platform, is complex and involves regulatory and compliance requirements. It may involve cash handling, exposing us to risk of fraud and money laundering and potential reputational damage if these were to occur. Any violation of anti-money laundering laws or structure. regulations on our MFS or DFS networks could have a material adverse effect on our financial condition and results of operation.

In addition, the implementationMFS and DFS each requires us to process sensitive personal consumer data (including, in certain instances, consumer names, addresses, credit and debit card numbers and bank account details) as part of our strategic priorities could result in increased costs, conflictsbusiness, and therefore we must comply with stakeholders, business interruptionsstrict data protection and difficulty in recruiting and retaining key personnel, which could harm ourprivacy laws. For risks associated with possible unauthorized disclosure of such personal data, please see “—Our brand, business, financial condition, results of operations cash flows and prospects. For moreprospects may be harmed in the event of cyber-attacks or severe systems and network failures, or the perception of such attacks or failures, leading to the loss of integrity and availability of our telecommunications, digital and financial services and/or leaks of confidential information, on our strategic priority areas, see “Item 4—Information on the Company—Strategy.including customer information.

Our MFS and DFS business requires us to maintain a certain level of systems availability, and failure to maintain agreed levels of service availability or to reliably process our customers’ transactions due to performance issues, system interruptions or other failures could result in a loss of revenues, payment of contractual or consequential damages, reputational harm, additional operating expenses in order to remediate any failures, and exposure to other losses and liabilities.

We may be adversely impacted by work stoppages and other labor matters.

Although we consider our relations with our employees to be generally good, there can be no assurance that our operations will not be impacted by unionization efforts, strikes or other types of labor disputes or disruptions. For instance, the implementation of internal operational and team adjustments necessary to implement our performance transformation strategyprogram could result in employee dissatisfaction. For example, in February 2016, weBanglalink Digital Communications Limited (“BDCL”) experienced labor disruptions in Bangladesh in connection with internal restructurings.the implementation of our announced performance transformation program. We may also experience strikes or other labor disputes or disruptions in connection with social unrest or political events such as the nationwide strikes in Bangladesh during the first quarterevents. For a discussion of 2015.our employees represented by unions or collective bargaining agreements, please see “Item 6—D. Employees.” Furthermore, work stoppages or slow-downs experienced by our customers or suppliers could result in lower demand for our services and products. In the event that we, or one or more of our customers or suppliers, experience a labor dispute or disruption, it could result in increased costs, negative media attention and political controversy, and harm our business, financial condition, results of operations, cash flows andor prospects.

Our majority stake in an Egyptian public company may expose us to legal and political risk and reputational harm.

Our 51.9% owned subsidiary in Egypt, GTH,Global Telecom Holding (“GTH”), is a public company listed on the Egyptian Stock Exchange and London Stock Exchange and is therefore subject to corresponding laws and regulations, including laws and regulations for the protection of minority shareholder rights. In February 2017, GTH completed a sharebuy-back for 10% of the total issued share capital of GTH, and on March 20, 2017, cancelled its global depositary receipt listing on the Main Market for Listed Securities of the London Stock Exchange. Upon ratification by the Egyptian Financial Supervisory Authority of the board minutes for the cancellation of the GDR program, our shareholding in GTH will increase to 57.7% from 51.9%. See “Item 5—Operating and Financial Review and Prospects—Key Developments and Trends—GTH ShareBuy-Back and Cancellation of GDR Program.” GTH is the holding company for a number of our assets in Africa and Asia, including Algeria, Bangladesh and Pakistan. GTH is exposed to the risk of unpredictable and adverse government action and severe delays in obtaining necessary

government approvals stemming from unrest in Egypt during recent years. Furthermore, GTH is, and may in the future be, subject to significant tax claims under existing or new Egyptian tax law and this could expose GTH to increased tax liability. For more information on tax claims of the Egyptian authorities please see “—Legal and Regulatory Risks—We could be subject to tax claims that could harm our business” and Note 2627 to our audited consolidated financial statements included elsewhere in this Annual Report on Form20-F.

Adoption of new accounting standards could affect reported results and financial position.

Accounting standardization bodies and other authorities may change accounting regulations that govern the preparation and presentation of our financial statements. Those changes could have a significant impact on the way we account for certain operations and present our financial position and operating income. In some instances, a modified standard or a new requirement with retroactive nature may have to be implemented, which requires us to restate previous financial statements.

For details of the implementation of new standards and interpretations issued, see Notes 3 and 4 to our audited consolidated financial statements included elsewhere in this Annual Report on Form20-F. In particular, VEON Ltd. is required to adopt the new accounting standards IFRS 9Financial Instruments and IFRS 15Revenue from Contracts with Customers, each effective from January 1, 2018, and IFRS 16Leases, effective for the financial years from January 1, 2019. These changes could have a material impact on our financial statements. Such impact is under analysis as of the date of this Annual Report on Form20-F.

Risks Related to the Industry

The telecommunications industry is highly capital intensive and requires substantial and ongoing expenditures of capital.

The telecommunications industry is highly capital intensive, as our success depends to a significant degree on our ability to keep pace with new developments in technology, to develop and market innovative products and to update our facilities and process technology, which may require additional capital expenditures in the future. The amount and timing of our capital requirements will depend on many factors, including acceptance of and demand for our products and services, the extent to which we invest in new technology and research and development projects, and the status and timing of competitive developments. If we do not have sufficient resources from our operations to finance necessary capital expenditures, we may be required to raise additional debt or equity financing, which may not be available when needed or on terms favorable to us or at all. If we are unable to obtain adequate funds on acceptable terms, or at all, we may be unable to develop or enhance our products, take advantage of future opportunities or respond to competitive pressures, which could harm our business, financial condition, results of operations, cash flows andor prospects. For more information on our future liquidity needs, see “Item 5—Operating and Financial Review and Prospects—Liquidity and Capital Resources—Future Liquidity and Capital Requirements.”

Our revenue is often unpredictable, and our revenue sources are short-term in nature.

Future revenue from our prepaid mobile customers, our primary source of revenue, and our contract mobile customers is unpredictable. For instance, in the year ended December 31, 2015,2016, over at least 88%87% of our customers in each of the jurisdictions in which we operate, which excludes the Italy Joint Venture, were prepaid customers. We do not require our prepaid mobile customers to enter into long-term service contracts and cannot be certain that they will continue to use our services in the future. We require our contract mobile customers to enter into service contracts; however, many of these service contracts can be canceled by the customer with limited advance notice and without significant penalty, pursuant to the contract terms and/or applicable legislation. The loss of a larger number of customers than anticipated could result in a loss of a significant amount of expected revenue. Because we incur costs based on our expectations of future revenue, failure to accurately predict revenue could harm our business, financial condition, results of operations, cash flows andor prospects.

We operate in competitive markets, and we may face greater competition as a result of market and regulatory developments.

The markets in which we operate are competitive in nature, and we expect that competition will continue to increase. For example, the French operator Iliad is expected to launch in the Italian market in 2017 as a new mobile operator and as a beneficiary of the remedy package we agreed with the European Commission for the completion of the Italy Joint Venture. Each of the items discussed immediately below regarding increased competition could materially harm our business, financial condition, results of operations, cash flows andor prospects:

 

We

we cannot assure you that our revenue will grow in the future, as competition puts pressure on our prices;

 

With

with the increasing pace of technological developments, including in particular new digital technologies, and regulatory changes impacting our industry, future business drivers are increasingly difficult to predict, and we cannot assure you that we will adapt to these changes at a competitive pace;

 

We

we may be forced to utilize more aggressive marketing schemes to retain existing customers and attract new ones, including lower tariffs, handset subsidies or increased dealer commissions;

 

In

in more mature or saturated markets, such as Russia and Italy (see “Item 4—Information on the Company”Company—Description of Our Business—Mobile Business in Russia” and “Item 4—Information on the Company—Description of Our Business—Fixed-Line Business in Russia”) there are limits on the extent to which we can continue to grow our customer base, and we may be unable to deliver superior customer experience relative to our competitors, which may negatively impact our revenue and market share;

 

In such

in markets where we are limited in the growth of our customer base, the continued growth in our business and results of operations will depend, in part, on our ability to extract greater revenue from our existing customers, including through the expansion of data services and the introduction of next generation technologies, which may prove difficult to accomplish;

Asas we expand the scope of our services, such as new networks and fixed-line residential and commercial broadband services, we may encounter a greater number of competitors that provide similar services;

 

The

the liberalization of the regulations in certain areas in which we operate could greatly increase competition;

 

Competitors

competitors may operate more cost effectively or have other competitive advantages such as greater financial resources, market presence and network coverage, stronger brand name recognition, higher customer loyalty and goodwill and more control over domestic transmission lines;

 

Competitors

competitors may reach customers more effectively through a better use of digital and physical distribution channels;

 

Competitors,

competitors, particularly current and former state-controlled telecommunications service providers, may receive preferential treatment from the regulatory authorities and benefit from the resources of their shareholders;

 

Current

current or future relationships among our competitors and third parties may restrict our access to critical systems and resources;

 

New

new competitors or alliances among competitors could rapidly acquire significant market share, and we cannot assure you that we will be able to forge similar relationships;

 

Reduced

reduced demand for our core services of voice, messaging and data and the development of services by application developers (commonly referred to as “over the top” or OTT players) could significantly impact our future profitability;

Competitors

competitors may partner with OTT players to provide integrated customer experiences, and we may be unable to implement offers, products and technology to support our commercial partnerships; and

 

In

in markets where we do not have convergedbundled offerings, our existing service offerings could become disadvantaged as compared to those offered by converged competitors (who can offer bundled combinations of fixed-line, broadband, public WiFi,Wi-Fi, TV and mobile).

For more information on the competition in our markets, see “Item 4—Information on the Company”.Company.”

We may be unable to develop additional sources of revenue in markets where the potential for additional growth of our customer base is limited.

The mobile markets in Russia, Algeria, Ukraine, Kazakhstan, Kyrgyzstan, Armenia, Georgia, Tajikistan and Italy have each reached mobile penetration rates exceeding 100.0%, according to Analysys Mason. Increasing competition, market saturation and technological development lead to the increased importance of data services in the Russian market and, to a lesser extent, the markets of other Commonwealth of Independent States (“CIS”) countries. As a result, we will focus less on customer market share growth and more on revenue market share growth in each of these markets. The key components of our growth strategy in these markets will be to increase our share of the high-value customer market, increase usage of data and improve customer loyalty. If we fail to develop these additional sources of revenue, it could harm our business, financial condition, results of operations, cash flows or prospects.

Our failure to keep pace with technological changes and evolving industry standards could harm our competitive position and, in turn, materially harm our business.

The telecommunications industry is characterized by rapidly evolving technology, industry standards and service demands, which may vary by country or geographic region. Accordingly, our future success will depend on our ability to adapt to the changing technological landscape and the regulation of standards utilizing these technologies. It is possible that the technologies or equipment we utilize today will become obsolete or subject to competition from new technologies in the future for which we may be unable to obtain the appropriate license in a timely manner or at all. We may not be able to meet all of these challenges in a timely and cost-effective manner.

Further, we operate or are considering developing third generation mobile technologies (“3G”)3G networks, or fourth generation/long term evolution mobile technologies (“4G/LTE”)LTE networks and networks beyond 4G/LTE in some markets in which we operate. New network development requires significant financial investments and there can be no assurance that we will be able to develop 3G, 4G/LTE or 4G/LTEother networks on commercially reasonable terms, that we will not experience delays in developing our networks or that we will be able to meet all of the license terms and conditions imposed by the countries in which we operate or that we will be granted such licenses at all. In addition, mobile penetration rates for 4G/LTE compatible devices may not currently support the cost of 4G/LTE development in certain markets, such as Russia, and such rates will need to increase to be commercially viable. If we experience substantial problems with our 3G or 4G/LTE services, or if we fail to introduce new services on a timely basis relative to our competitors, it may impair the success of such services, or delay or decrease revenue and profits and therefore may hinder recovery of our significant capital investments in 3G or 4G/LTE services as well as our growth.

Our brand, business, financial condition, results of operations and prospects may be harmed in the event of cyber-attacks or severe systems and network failures, or the perception of such attacks or failures, leading to the loss of integrity and availability of our telecommunications, digital and financial services and/or leaks of confidential information, including customer information.

Our operations and business continuity depend on how well we protect and maintain our network equipment, information technology (“IT”) systems and other assets. Due to the nature of the services we offer

across our geographical footprint, we are exposed to cybersecurity threats that could negatively impact our business activities through service degradation, alteration or disruption. Cybersecurity threats could also lead to the compromise of our physical assets dedicated to processing or storing customer information, financial data and strategic business information, exposing this information to possible leakage, unauthorized dissemination and unauthorized dissemination.loss of confidentiality. These events could result in reputational harm, lawsuits against us by customers or other third parties, violations of data protection laws, adverse actions by telecommunications regulators and other authorities, loss of revenue from business interruption, loss of market share and significant additional costs. In addition, the potential liabilities associated with these events could exceed the cyber insurance coverage we maintain.

Although we devote significant resources to the development and improvement of our IT and security systems, including the appointment of a Director of Cyber Security in 2015, we could still experience cyber-attacks and IT and network failures and outages, due to factors including:

 

unauthorized access to customer and business information;

 

accidental alteration or destruction of information during processing due to human errors;

 

the spread of malicious software that compromises the confidentiality, integrity or availability of technology assets;

 

alteration of technology assets caused, accidentally or voluntarily, by employees or third parties;

 

accidental misuse of assets by users with possible degradation of both network services and available computing resources (e.g.denial-of-service);

 

malfunction of technology assets or services caused by obsolescence, wear or defects in design or manufacturing;

 

faults during standard or extraordinary maintenance procedures; and

 

unforeseen absence of key personnel.

From time to time we have experienced cyber-attacks of varying degrees to gain access to our computer systems and networks. As of the date of this Annual Report on Form20-F, we have suffered minor direct and indirect cybersecurity incidents, that have been promptly contained by the response teams, generating limited or negligible impacts. However, such attacks may be successful in the future and may develop over long periods of time during which they can remain undetected.

If our services are affected by such attacks and this degrades our services, our products and services may be perceived as being vulnerable to cyber risk and the integrity of our data protection systems may be questioned. As a result, users and customers may curtail or stop using our products and services, and we may incur legal and financial exposure.

Furthermore, we are subject to data protection laws and regulations of state authorities regarding information security in jurisdictions in which we operate. For example, data protection laws and regulations in Russia establish two categories of information with corresponding levels of protection – state secret and other data (personal data of customers, correspondence privacy and information on rendered telecommunication services), and operators must implement the required level of data protection. OperatorsSee “Exhibit 99.2—Regulation of Telecommunications—Regulation of Telecommunications in Russia—Data Protection.” In general, mobile operators are directly liable for actions of third parties to whom they forward personal data for processing. If severe customer data security breaches are detected, regulatory authorities could sanction our company, including suspending our operations for some time and levying fines and penalties. Violation of data protection laws is a criminal offense in some countries, and individuals can be imprisoned or fined. Our failure to comply with data protection laws and regulations, and our inability to operate our fixed-line or wireless networks, as a result of cybersecurity threats may result in significant expense or loss of market shares. These events,

individually or in the aggregate, could harm our brand, business, financial condition, results of operations andor prospects.

We may have to expend significant resources to protect against security breaches.

Regulatory authorities around the world are considering a number of legislative and regulatory proposals concerning data protection, including measures to ensure that our encryption of users’ data does not hinder law enforcement agencies’ access to that data. In addition, the interpretation and application of consumer and data protection laws in the United States, the European Union and elsewhere are often uncertain and in flux. It is possible that these laws may be interpreted and applied in a manner that is inconsistent with our data practices. If so, in addition to the possibility of fines, this could result in an order requiring that we change our data practices, which could have an adverse effect on our business and results of operations. Complying with these various laws could cause us to incur substantial costs or require us to change our business practices in a manner adverse to our business.

Our ability to profitably provide telecommunications services depends in part on access to local and long distance line capacity and the commercial terms of our interconnectinterconnection agreements.

Our ability to secure and maintain interconnectinterconnection agreements with other wireless and local, domestic and international fixed-line operators on cost-effective terms is critical to the economic viability of our operations. Interconnection is required to complete calls that originate on our respective networks but terminate outside our respective networks, or that originate from outside our respective networks and terminate on our respective networks. A significant increase in our interconnection costs, or decrease in our interconnection rates, as a result of new regulations, commercial decisions by other fixed-line operators, increased inflation rates in the countries in which we operate or a lack of available line capacity for interconnection could harm our ability to provide services, which could in turn harm our business, financial condition, results of operations, cash flows andor prospects. See “Item 4—Information on the Company—Interconnection Agreements.”

Our existing equipment and systems may be subject to disruption and failure for various reasons, including the threat of terrorism, which could cause us to lose customers, limit our growth or violate our licenses.

Our business depends on providing customers with reliability, capacity and security,security. Our technological infrastructure is vulnerable to damage or disruptions from other events, including natural disasters, military conflicts, power outages, terrorist acts, government shutdown orders, changes in government regulation, equipment or system failures, human error or intentional wrongdoings, such as breaches of our network or information technology security. We operate in countries which may have an increased threat of terrorism and a possible attack on, or near our premises, equipment or points of sale could result in causalities, property damage, business interruption, legal liability and/or damage to our brand or reputation.

In addition, our business may be disrupted by computer viruses or other technical or operational issues. We cannot be sure that our network system will not be the target of a virus or subject to other technical or operational issues, or, if it is, that we will be able to maintain the integrity of our customers’ data or that a virus or other technical or operational issues will not disrupt our network, causing significant harm to our operations. Also, in recent years, during installations of new software, we have experienced network service interruptions. In addition, our technological infrastructure is vulnerable to damage or disruptions from other events, including natural disasters, military conflicts, power outages, terrorist acts, government shutdown orders, equipment or system failures, human error or intentional wrongdoings, such as breaches of our network or information technology security.

In some regions, our equipment for provision of mobile services resides in a limited number of locations or buildings. Disruption to the security or operation of these locations or buildings could result in disruption of our mobile services in those regions.

Interruptions of services could harm our business reputation and reduce the confidence of our customers and consequently impair our ability to obtain and retain customers and could lead to a violation of the terms of our licenses, each of which could materially harm our business. In some ofaddition, the markets in which we operate, we do not carrypotential liabilities associated with these events could exceed the business interruption insurance to prevent against network disruptions.we maintain.

We depend on third parties for certain services and products important to our business.

We rely on third parties for services and products important for our operations. We currently purchase the majority of our network-related equipment from a smallcore number of suppliers, principally Alcatel-Lucent, Ericsson, Huawei, Nokia Solutions and Networks, SirtiCisco Systems and ZTE Corporation (“ZTE”) although some of the equipment that we use is available from other suppliers. The successfulbuild-out and operation of our networks depends heavily on obtaining adequate supplies of switching equipment, radio access network solutions, base stations and other equipment on a timely basis. From time to time, we have experienced delays in receiving equipment. In addition, our suppliers could become the subject of export restrictions or other sanctions that could limit or prevent our suppliers from providing certain equipment to us. For example, in March 2016, the U.S. Department of Commerce’s Bureau of Industry and Security recently imposed restrictions on exports and reexportsre-exports of U.S. products, software and technology to ZTE Corporation and three of its affiliates. These restrictions were lifted in March 2017, however, there can be no assurance that third parties suppliers will not be subject to similar programs in the future. Our business could be materially harmed if export andre-export restrictions impact our suppliers’ ability to procure products, technology, or software from the United States that is necessary for the production and timely and satisfactory delivery of the supplies and equipment that we are unable to obtain adequate supplies or equipmentsource from our suppliers in a timely manner and on reasonable terms.these suppliers.

Also, we may outsource all or a portion of our networks in certain markets in which we operate. For example,operate such as Russia and Kazakhstan. The Italy Joint Venture also outsources a portion of its networks. See “Item 4—Information on the Company—Property, Plant and Equipment—Mobile Telecommunications Equipment and Operations—Site Procurement and Maintenance” and “Item 5—Operating and Financial Review and Prospects—Key Developments and Trends—Disposal ofNon-Core Assets and Network and Tower Sharing Agreements.” Furthermore, in June 2016, we entered into agreements with Mobile TeleSystems PJSC (“MTS”) in late 2014 and PJSC MegaFon (“MegaFon”) in late 2015 for the joint planning, development and operation of 4G/LTE networks in 36 regions of Russia and ten regions of Russia, respectively, and, in late 2015, we signed an amendment to thea US$1 billion long-term global software agreement with MTSEricsson to share 4G/LTE radiofrequencies in 20 of those 36 regions. In addition, in the first quarter of 2015,develop, implement and service over a seven year period, new software and cloud technologies across our wholly owned subsidiary, WIND Italy, sold 90% of the shares of its wholly owned towers subsidiary, Galata, to Cellnex, and WIND Italy has a tower services agreement with Galata for the provision of a broad range of servicescustomer-facing IT infrastructure. See “Item 4—Information on the sites contributed to Galata by WIND ItalyCompany—Property, Plant and the sites subsequently built by Galata hosting WIND Italy’s equipment.Equipment—Information Technology.” Our business could be materially harmed if our agreements with these or other third parties were to terminate or if negative developments (financial, legal, regulatory or otherwise) regarding such parties, or a dispute between us and such parties, causes the parties to no longer be able to deliver the required services on a timely basis or at all or otherwise fulfill their obligations under our agreements with them. For more information regarding these agreements, see “Item 5—Operating and Financial Review and Prospects—Recent Developments and Trends—Network and Tower Sharing Agreements.”

In addition, we rely on roaming partners to provide services to our customers while they are outside the countries in which we operate and on interconnect providers to complete calls that originate on our networks but terminate outside our networks, or that originate outside our networks and terminate on our networks. We also rely on handset providers to provide the equipment used on our networks. In addition, many of our mobile products and services are sold to customers through third party channels. The third party retailers, agents and dealers that we use to distribute and sell products are not under our control and may stop distributing or selling our products at any time or may more actively promote the products and services of our competitors. Should this occur with particularly important retailers, agents or dealers, we may face difficulty in finding new retailers, sales agents or dealers that can generate the same level of revenue. Any negative developments regarding the third parties on which we depend could materially harm our business, financial condition, results of operations, cash flows andor prospects.

Allegations of health risks related to the use of mobile telecommunication devices and base stations could harm our business.

There have been allegations that the use of certain mobile telecommunication devices and equipment may cause serious health risks. The actual or perceived health risks of mobile devices or equipment could diminish customer growth, reduce network usage per customer, spark product liability lawsuits or limit available financing. In addition, the actual or perceived health risks may result in increased regulation of network equipment and restrictions on the construction of towers or other infrastructure. Each of these possibilities has the potential to seriously harm our business.

Our intellectual property rights are costly and difficult to protect, and we cannot guarantee that the steps we have taken to protect our intellectual property rights will be adequate.

We regard our copyrights, service marks, trademarks, trade dress, trade secrets and similar intellectual property, including our rights to certain domain names, as important to our continued success. For example, our widely recognized logos, such as “Beeline” (Russia, Kazakhstan, Uzbekistan, Armenia, Tajikistan, Georgia, Laos and Kyrgyzstan), “Kyivstar” (Ukraine), “Mobilink” (now “Jazz” in Pakistan), “Djezzy” (Algeria), “Mobilink” (Pakistan) and “banglalink” (Bangladesh), our historical business in Italy’s logo, (“WIND”) have played an important role in building brand awareness for our services and products. We rely upon trademark and copyright law, trade secret protection and confidentiality or license agreements with our employees, customers, partners and others to protect our proprietary rights. However, intellectual property rights are especially difficult to protect in many of the markets in which we operate. In these markets, the regulatory agencies charged to protect intellectual property rights are inadequately funded, legislation is underdeveloped, piracy is commonplace and enforcement of court decisions is difficult. See “—Legal and Regulatory Risks—New intellectual property laws or regulations may require us to invest substantial resources in compliance or may be unclear.”

We are in the process of registering the VEON name as a trademark in the jurisdictions in which we operate. As of the date of this Annual Report on Form20-F, we have achieved registration of the VEON name in several jurisdictions and have applied for registration in several jurisdictions for which our application is still outstanding. The timeline and process required to obtain trademark registration can vary widely between jurisdictions. We have received third party objections to some of our applications and we are currently working to resolve these, but there can be no assurance that we will resolve them in a timely or satisfactory manner, or at all, which could affect our ability to roll out our VEON personal internet platform as anticipated.

As we continue our digital transformation, we will need to ensure that we have adequate legal rights to the ownership or use of necessary source code and other intellectual property rights associated with our systems, products and services. For example, our VEON personal internet platform is being developed using source code created in conjunction with third parties. We rely on a combination of contractual provisions and intellectual property law to protect our proprietary technology and software, access to and use of source code and other necessary intellectually property. There can be no assurance that our efforts to protect our intellectual property rights will be successful. Our failure to protect our ownership and use rights to our source code and other intellectual property, including as the result of disputes with our contractual counterparties, could have a material adverse effect on our results of operations and financial condition.

In addition, litigation may be necessary to enforce our intellectual property rights, to determine the validity and scope of the proprietary rights of others, or to defend against claims of infringement. As the number of convergent product offerings and overlapping product functions increase, the possibility of intellectual property infringement claims against us may increase. Any such litigation may result in substantial costs and diversion of resources, and adverse litigation outcomes could harm our business, financial condition, results of operations, cash flows andor prospects.

We depend on our senior management and highly skilled personnel, and, if we are unable to retain or motivate key personnel.personnel, hire qualified personnel, or implement our strategic goals or corporate culture through our personnel, we may not be able to maintain our competitive position or to implement our business strategy.

Our performance and ability to maintain our competitive position and to implement our business strategy is dependent to a large degree on our senior management team and other keyon the talents and efforts of highly skilled personnel, including the local management teams of our subsidiaries. In the markets in which we operate, competition for qualified personnel with relevant expertise is intense. There is sometimes limited availability of individuals with the requisite knowledge of the telecommunications industry, the relevant experience and, in the case of expatriates, the ability or willingness to accept work assignments in certain of these jurisdictions.

In addition, our compensation schemes may not always be successful in attracting new qualified employees and retaining and motivating our existing employees. The loss of any key personnel or an inability to attract, train, retain and motivate qualified members of senior management or keyhighly skilled personnel could have an adverse impact on our ability to compete and to implement new business models and could harm our business, financial condition, results of operations, cash flows or prospects. In addition, we might not succeed in instilling our corporate culture and prospects.values in new or existing employees, which could delay or hamper the implementation our strategic priorities.

Our continued success is also dependent on our personnel’s ability to adapt to rapidly changing environments and to perform in pace with our continuous innovations and industry developments. Although we devote significant attention to recruiting and training, there can be no assurance that our existing personnel will successfully be able to adapt to and support our strategic priorities.

Legal and Regulatory Risks

We operate in a highly regulated industry and are subject to a large variety of laws and extensive regulatory requirements.

As a global telecommunications company that operates in a number of markets, we are subject to different laws and regulations in each of the jurisdictions in which we provide services. Mobile, internet, fixed-line, voice and data markets are all generally subject to extensive regulatory requirements, including strict licensing regimes, as well as anti-monopoly and consumer protection regulations. The applicable rules are generally subject to different interpretations and the relevant authorities may challenge the positions that we take. Regulations may be especially strict in the markets of those countries in which we are considered to hold a significant ormarket position (Ukraine, Kazakhstan, Tajikistan and Uzbekistan), a dominant market position including Russia,(Russia and Armenia) or are considered a dominant company (Kyrgyzstan). Our operations in Pakistan and Algeria Ukraine, Kazakhstan, Tajikistan, Armenia, Uzbekistan, Kyrgyzstan and Pakistan.previously held significant market positions. In Pakistan, this designation has been suspended while the courts consider an appeal by PMCL. In Algeria, the regulator withdrew this designation in September 2016. For further information on our market designations, see “Exhibit 99.2—Regulation of Telecommunications.” As we expand certain areas of our business and provide new services, such as mobile financial services (“MFS”),MFS, we may be subject to additional laws and regulations. Regulatory compliance may be costly and involve a significant expenditure of resources, thus negatively affecting our financial condition and results of operations.

Certain regulations may require us to reduce roaming prices and mobile and/or fixed-line termination rates, require us to offer access to our network to other operators, and result in the imposition of fines if we fail to fulfill our service commitments. For example, a proposed regulation in the European Union may abolishend-user roaming charges in the European Union, and other jurisdictions in which we operate (including Russia, Kazakhstan, Kyrgyzstan and Armenia) are considering the regulation of roaming prices, which could negatively impact our roaming margins.

Data privacy laws and regulations apply broadly to the collection, use, storage, disclosure and security of personal information that identifies or may be used to identify an individual, such as names and contact information. Many countries have additional laws that regulate the processing, retention and use of communications data (both content and meta-data). These laws and regulations are subject to frequent revisions and differing interpretations, and have generally become more stringent over time. Most of the jurisdictions where we operate have laws that restrict data transfers overseas unless criteria are met and/or are developing or implementing laws on data localization requiring data to be stored locally. These laws may restrict our flexibility to leverage our data and build new or consolidate existing technologies and may conflict with other laws we are subject to, exposing us to regulatory risk. For more information, see “Exhibit 99.2—Regulation of Telecommunications.” As a data controller headquartered in the Netherlands and offering services to customers worldwide, including within the European Union, we are subject to the European data protection regime. The Italy Joint Venture is also subject to this regime.

In recent years, U.S. and European lawmakers and regulators have expressed concern over the retention and interception of telecommunications data. The European Commission proposed a draft of the new ePrivacy Regulation on January 10, 2017, which is targeted to apply from May 25, 2018. It will regulate the processing of electronic communications data carried out in connection with the provision and the use of publicly available electronic communications services to users in the European Union, regardless of whether the processing itself takes place in the European Union. The draft proposal regulates the retention and interception of communications data as well as the use of location and traffic data for value added services, imposes stricter requirements on electronic marketing, and changes to the requirements for use of tracking technologies like cookies. Unlike the current ePrivacy Directive, restrictions on the use of traffic and location data for value added services and the requirements on data retention and interception will likely apply toover-the-top service providers as well as traditional telecommunications service providers, which could broaden our exposure to data protection liability, restrict our ability to leverage our data and increase the costs of running our local companies. The draft also extends the strictopt-in marketing rules with limited exceptions to business to business communications, and significantly increases penalties.

The EU Data Protection Directive, as implemented into national laws by the EU member states, imposes strict obligations and restrictions on the processing of personal data. The newEU-wide General Data Protection Regulation (GDPR) will become effective on May 25, 2018 (alongside the ePrivacy Regulation), replacing the current EU data protection laws, and will implement more stringent operational requirements for processors and controllers of personal data. These rules affect services offered by our EU entities and may conflict with the laws and guidance in other markets in which we operate. We are also subject to evolving EU laws on data export, as we may transfer personal data from the European Union to other jurisdictions. This could limit our ability to use and share personal data or could cause us to incur costs or require us to change our business practices in a manner adverse to our business.

Any failure or perceived failure by us to comply with privacy or security laws, policies, legal obligations or industry standards may result in governmental enforcement actions and investigations, blockage of our services in the relevant market, fines and penalties (for example, of up to 20,000,000 Euros or up to 4% of the total worldwide annual turnover of the preceding financial year (whichever is higher) under the GDPR and draft ePrivacy Regulation), litigation and/or adverse publicity, which could have an adverse effect on our reputation and business. If the third parties we work with violate applicable laws, contractual obligations or suffer a security breach, such violations may also put us in breach of our obligations under privacy laws and regulations and/or could in turn have a material adverse effect on our business.

In some countries, we are required to obtain approval for offers and advertising campaigns, which can delay or thwart importantour marketing campaigns and require restructuring of business initiatives. We may also be required to obtain approvals for certain acquisitions, reorganizations or other transactions, and failure to obtain such approvals may impede or harm our business and our ability to expand our operations. Laws and regulations in certain of the jurisdictions in which we operate oblige us to install surveillance equipment to ensure that our networks are capable of allowing the government to monitor data and voice traffic on our networks. For further information, see “Exhibit 99.2—Regulation of Telecommunications.”

Adverse regulations or regulatory actions could place significant competitive and pricing pressure on our operations, could result in fines or other penalties and could harm our business, financial condition, results of operations, cash flows andor prospects. For more information on the regulatory environment in which we operate, see Exhibit“Exhibit 99.2—Regulation of Telecommunications. For more information about

We face uncertainty regarding our frequency allocations and may experience limited spectrum capacity for providing wireless services.

To establish and commercially launch mobile telecommunications networks, we need to receive frequency allocations for bandwidths within the competition proceedingsfrequency spectrums in the regions in which we operate. There are a

limited number of frequencies available for mobile operators in each of the regions in which we operate or hold licenses to operate. We are dependent on access to adequate frequency allocation in each such market in order to maintain and expand our subsidiariescustomer base. In addition, frequency allocations may be issued for periods that are involved, see Notes 24shorter than the terms of our licenses, and 26such allocations may not be renewed in a timely manner, or at all. For instance, we have in the past been unable to obtain frequency allocations necessary to test or expand our audited consolidatednetworks in Russia and currently are one of the largest operators in Bangladesh, but hold a small amount of the frequency spectrum. If our frequencies are revoked or we are unable to renew our frequency allocations or obtain new frequencies to allow us to provide mobile services on a commercially feasible basis, our network capacity and our ability to provide mobile services would be constrained and our ability to expand would be limited, which could harm our business, financial statements included elsewherecondition, results of operations, cash flows or prospects.

We may be subject to increases in this Annual Reportpayments for frequency allocations under the terms of some of our licenses.

Legislation in many countries in which we operate, including Russia, requires that we make payments for frequency spectrum usage. As a whole, the fees for all available frequency assignments, as well as allotted frequency bands for different mobile communications technologies, have been significant. Any significant increase in the fees payable for the frequencies that we use or for additional frequencies that we need could have a negative effect on Form 20-F.our financial results. We expect that the fees we pay for radio-frequency spectrum could substantially increase in some or all of the countries in which we operate, and any such increase could harm our business, financial condition, results of operations, cash flows or prospects.

We are subject to anti-corruption laws.

We are subject to a number of anti-corruption laws, including the FCPA.FCPA in the United States and the anti-corruption provisions of the Dutch Criminal Code in the Netherlands. Our failure to comply with anti-corruption laws applicable to us could result in penalties, which could harm our reputation and harm our business, financial condition, results of operations, cash flows andor prospects. The FCPA generally prohibits companies and their intermediaries from making improper payments to foreign officials for the purpose of obtaining or keeping business and/or other benefits. The FCPA also requires public companies to maintain accurate books and records and devise a system of sufficient internal accounting controls. We regularly review and update our policies and procedures and internal controls designed to provide reasonable assurance that we, our employees, distributors and other intermediaries comply with the anti-corruption laws to which we are subject. However, there are inherent limitations to the effectiveness of any policies, procedures and internal controls, including the possibility of human error and the circumvention or overriding of the policies, procedures and internal controls. There can be no assurance that such policies or procedures or internal controls will work effectively at all times or protect us against liability under these or other laws for actions taken by our employees, distributors and other intermediaries with respect to our business or any businesses that we may acquire.

We operate in countries which pose elevated risks of corruption violations. If we are not in compliance with anti-corruption laws and other laws governing the conduct of business with government entities and/or officials (including local laws), we may be subject to criminal and civil penalties and other remedial measures, which could harm our business, financial condition, results of operations, cash flows andor prospects. Investigations of any actual or alleged violations of such laws or policies related to us could harm our business, financial condition, results of operations, cash flows andor prospects.

Please see also “Risks Related to Our Business—We have incurred and are continuing to incur costs and related management oversight obligations in connection with our obligations under the DPA, the SEC Judgment and the Dutch Settlement Agreement, which may be significant,” “—We could be subject to acriminal prosecution or civil sanction if we breach the DPA with the DOJ, a Consent with the SEC Judgment or the Dutch Settlement Agreement, and a settlement agreement with the OM. The agreements with the DOJ and the SEC require us to retain, at our own expense, an independent compliance monitor, and the DPA and the agreement with the OM require us to continue to cooperate with the agencies regarding their investigations of other parties. We will incur costs in connection with these obligations, which may be significant”, “—If we commit a breach of the DPA, we may be subject to criminal prosecution. Such criminal prosecution could have a material adverse effect on our business, financial condition, results of operations, cash flows and prospects” and “—We may face other potentially negative consequences relating to the investigations by, and agreements with,

the DOJ, SEC and OM, including additional investigations and litigation.”litigation” and “Item 8—Financial Information—A. Consolidated Statements and Other Financial Information—A.7. Legal Proceedings” and Notes25 and 27 to our audited consolidated financial statements included elsewhere in this Annual Report on Form20-F.

We may not be able to detect and prevent fraud or other misconduct by our employees, joint venture partners, representatives, agents, suppliers, customers or other third parties.

We may be exposed to fraud or other misconduct committed by our employees, joint venture partners, representatives, agents, suppliers, customers or other third parties that could subject us to litigation, financial losses and sanctions imposed by governmental authorities, as well as affect our reputation. Such misconduct could include misappropriating funds, conducting transactions that are outside of authorized limits, engaging in misrepresentation or fraudulent, deceptive or otherwise improper activities, including in return for any type of benefits or gains or otherwise not complying with applicable laws or our internal policies and procedures. The risk of liability for fraud and other misconduct could increase as we expand certain areas of our business, such as MFS, which requires us to hold customer funds in e-accounts.

We regularly review and update our policies and procedures and internal controls which are primarily designed to provide reasonable assurance that we, our employees, representatives, agents, suppliers and other third parties comply with applicable law and our internal policies. Further, we conduct, as appropriate, assessments of, and due diligence on, our employees, representatives, agents, suppliers, customers and other third parties. However, there can be no assurance that such policies, procedures, internal controls and diligence will work effectively at all times or protect us against liability for actions of our employees, representatives, agents, suppliers, customers or other third parties.

New or proposed changes to laws or new interpretations of existing laws in the markets in which we operate may harm our business.

We are subject to a variety of national and local laws and regulations in the countries in which we do business. These laws and regulations apply to many aspects of our business. Violations of applicable laws or regulations could damage our reputation or result in regulatory or private actions with substantial penalties or damages. In addition, any significant changes in such laws or regulations or their interpretation, or the introduction of higher standards or more stringent laws or regulations, could have an adverse impact on our business, financial condition, results of operations and prospects. For example, in Pakistan, new regulations and draft laws have been proposed that could separately (i) require any mobile operator with over a 25% market share, such as our subsidiary in Pakistan, subsidiary, to seek approval from the Pakistan Telecommunication Authority approval(“PTA”) before changing its tariffs; and (ii) introduce obligations on telecommunications operators requiring them to upgrade systems and security as well as maintain backups and retain mobile data for a sufficient period of time as well as allow for real time recording of data for extended periods.

Following various terrorist attacks, the Government of Pakistan introduced Standard Operating Procedures (“SOP”) requiring all mobile operators tore-verify their entire prepaid unverified customer base through biometric verification.verification, with the exception of SIM cards issued in the names of companies for use by employees. For our subsidiary in Pakistan, subsidiary, this involved there-verification of more than 38 million SIM cards, and SIM cards that could not be verified had to be blocked by the operators. As a result of there-verification, our Pakistan subsidiary the Mobilink brand (now Jazz) lost customers, and retainedretaining 87% of its subscriber base. In Bangladesh, the regulator initiated similar SIMre-verification requirements to be completed between January 2016 and April 2016, as well as new SIM registration requirements with biometric verification starting from December 2015.

16, 2015, which resulted in 3.8 million SIM cards being blocked by Banglalink and for which we may incur additional fees or which may require additional time and/or resources from management at VEON Ltd. and/or BDCL. Similar actions were recently introduced in Algeria, and we anticipate that they will be introduced in Ukraine in 2017. See “Exhibit 99.2—Regulation of Telecommunications.” Such requirements could result in customer losses and claims from legitimate customers that are incorrectly blocked, as well as fines, license suspensions and other liabilities for failure to comply with the requirements. To the extentre-verification and/or new verification requirements are imposed in the jurisdictions in which we operate, it could have an adverse impact on our business, financial condition, results of operations and prospects. For more information about the effect ofre-verification on our results of operations, see “Item 5—Operating and Financial Review and Prospects—Results of Operations.”

In addition, certainmany jurisdictions in which we operate, including Federal Law No374-FZ in Russia, (in 2014) and Kazakhstan (in 2015), have adopted data processing laws, which prohibit the collection and storage of personal data on servers located outside of the respective jurisdictions. Violation of these laws by an operator may lead to a seizure of the operator’s database and equipment and/or a ban on the processing of personal data by such operator, which, in turn, could lead to the inability to provide services to customers. See “—Risks Related to the Industry—Our brand, business, financial condition, results of operations and prospects may be harmed in the event of cyber-attacks or severe systems and network failures, or the perception of such attacks or failures,leading to the loss of integrity and availability of our telecommunications, digital and financial services and/or leaks of confidential information, including customer information.”

In Ukraine, a law titled “On electronic communications” is expected to be adopted in 2016 to, among other things, increase the authority of the national regulatory authority to analyze communication services markets to determine significant market power operators. The draft legislation also includes a new list of regulatory restrictions for significant market power operators, including controls on wholesale and retail tariffs and infrastructure sharing.

Following amendments to the Pakistan tax laws in mid-2014, a requirement was imposed on operators to charge, collect and pay sales tax on the provision of SIM cards and the activation of handsets. In the given competitive environment, we are unable to pass on this expense to customers. These taxes could have an adverse impact on our business, financial condition, results of operations and prospects in Pakistan and on our group.

In certain jurisdictions in which we operate, the relevant regulators set mobile termination rates (“MTRs”).MTRs. If any such regulator set MTRs that are lower for us than the MTRs of our competitors, our interconnectinterconnection costs may be higher and our interconnectinterconnection revenues may be lower, relative to our competitors. In Algeria, for example, the MTRs set by the regulator are significantly lower for OTAOptimum Telecom Algeria S.p.A. (“Optimum”) than for our competitors. For a discussion of developments in the regulation of MTRs, and other important government regulations impacting our business, see Exhibit“Exhibit 99.2—Regulation of Telecommunications.

In addition, we are subject to certain sanctions and embargo laws and regulations of the United States, the United Nations, the European Union, and certain other jurisdictions in connection with our activities and such laws and regulations may be expanded or amended from time to time in a manner that could materially adversely affect our business, financial condition, results of operations, cash flows andor prospects. There can be no assurance that, notwithstanding our compliance safeguards, we will not be found in the future to have been in violation of applicable sanctions and embargo laws, particularly as the scope of such laws may be unclear and subject to discretionary interpretations by regulators, which may change over time. Moreover, certain of our financing arrangements include representations and covenants requiring compliance with or limitation of activities under sanctions laws of additional jurisdictions enumerated in the financing arrangements, as well as mandatory prepayment requirements in the event of a breach thereof. See “—Risks Related to Our Business—Substantial amounts of indebtedness and debt service obligations could materially decrease our cash flow, adversely affect our business and financial condition and prevent us from raising additional capital.”

New intellectual property laws or regulations may require us to invest substantial resources in compliance or may be unclear.

Current and new intellectual property laws may affect the ability of companies, including us, to protect their innovations and defend against claims of patent infringement. The costs of compliance with these laws and regulations are high and are likely to increase in the future. Claims have been, or may be threatened and/or filed against us for intellectual property infringement based on the nature and content in our products and services, or content generated by our users.

We may be subject to legal liability associated with providing new online services or content as part of our strategic priorities.

We currently, and as part of our strategic priorities will continue to, host and provide a wide variety of services and products that enable users to conduct business, and engage in various online activities.

The law relating to the liability of providers of these online services and products for the activities of their users is still unsettled in some jurisdictions. Claims may be threatened or brought against us for defamation, negligence, breaches of contract, copyright or trademark infringement, unfair competition, tort, including personal injury, fraud, or other theories based on the nature and content of information that we use and store. In addition, we may be subject to domestic or international actions alleging that certain content we have generated or third-party content that we have made available within our services violates applicable law.

We also offer third-party products, services and content. We may be subject to claims concerning these products, services or content by virtue of our involvement in marketing, branding, broadcasting, or providing access to them, even if we do not ourselves host, operate, provide, or provide access to these products, services or content. Defense of any such actions could be costly and involve significant time and attention of our management and other resources, may result in monetary liabilities or penalties, and may require us to change our business in an adverse manner.

Recent anti-terror legislation passed in Russia could result in additional operating costs and may harm our business.

Federal Law No374-FZ dated July 6, 2016 (“Federal Law No374-FZ”) amending anti-terrorism legislation imposed certain obligations on communication providers, including, among others, the obligation to store information confirming the fact of receipt, transmission, delivery and/or processing of voice data, text messages, pictures, sounds, video or other communications (i.e., meta-data reflecting these communications) for a period of three years, as well as to store the contents of communications, including voice data, text messages, pictures, sounds, video or other communications for a period of up to six months (the latter requirement will come into force starting from July 1, 2018). In addition, in accordance with Federal Law No374-FZ, communication

providers are obliged to supply to the investigation and prosecution authorities the information about the users and any other information “which is necessary for these authorities to achieve their statutory goals,” and to provide to the investigation and prosecution authorities any information and codes necessary to decode the information. In addition, under local law, operators will be required to block services for users whose personal data does not correspond to the data registered and stored by operator. This may lead to administrative fines and could impact the effectiveness of our licenses.

Most of the provisions of Federal Law No374-FZ entered into force on July 20, 2016. However, the practical effects of Federal Law No374-FZ are still unclear, since subordinate legislation is yet to be adopted. The implementation and support of the legislation could result in substantial costs for the design and production of specialized equipment and tools, as no currently commercially available products satisfy the requirements imposed by the new law. These costs are currently expected to be borne by telecommunications companies, and, together with diversion of management’s attention and resources, could materially adversely affect our business and operations. We expect operators to compensate for losses through increased retail tariffs, which may, in turn, have a negative effect on demand for telecommunications services.

Our licenses may be suspended or revoked and we may be fined or penalized for alleged violations of law, regulations or license terms.

We are required to meet certain terms and conditions under our licenses (such as nationwide coverage and networkbuild-out requirements), including meeting certain conditions established by the legislation regulating the communications industry. If we fail to comply with the conditions of our licenses or with the requirements established by the legislation regulating the communications industry, or if we do not obtain or comply with permits for the operation of our equipment, use of frequencies or additional licenses for broadcasting directly or through agreements with broadcasting companies, the applicable regulator could decide to levy fines, suspend, terminate or refuse to renew the license or permit. Such regulatory actions could adversely impact our ability to carry out divestitures in the relevant jurisdictions.

The occurrence of any of these events could materially harm our ability to build out our networks in accordance with our plans and to retain and attract customers, could harm our reputation and could harm our business, financial condition, results of operations, cash flows andor prospects. For more information on our licenses and their related requirements, please see the sections of this Annual Report on Form20-F entitled “Item 4—Information on the Company—Description of Operations of the Russia Segment,Licenses. “— Description of Operations of the Algeria Segment,” “—Description of Operations of the Pakistan Segment,” “—Description of Operations of the Bangladesh Segment,” “—Description of Operations of the Ukraine Segment,” “—Description of Operations of the Kazakhstan Segment,” “—Description of Operations of the Uzbekistan Segment,” “—Description of Operations in HQ and Others” and “—Description of Operations of the Italy Business Unit.”

Our licenses are granted for specified periods and they may not be extended or replaced upon expiration.

The success of our operations is dependent on the maintenance of our licenses to provide telecommunications services in the jurisdictions in which we operate. Most of our licenses are granted for specified terms, and there can be no assurance that any license will be renewed upon expiration. All of the Russian telecommunication licenses up for renewal in 2015 have been successfully renewed, as well as all other material licenses for our operations. However, someSome of our licenses will expire in the near term, including certain licensesa license in Russia, Algeria Uzbekistanthat expired in 2016 and Kyrgyzstan,for which we are duewaiting for renewal in 2016.an official confirmation of renewal. See also, “Item 4—Information on the Company—Licenses.” These licenses are also subject to ongoing review by the relevant regulatory authorities. If renewed, our licenses may contain additional obligations, including payment obligations (which may involve a substantial renewal or extension fee), or may cover reduced service areas or scope of service. Furthermore, the governments in certain jurisdictions in which we operate may hold auctions (including auctions for 4G spectrum)the 4G/LTE spectrum or more advanced spectrums) in the future. If we are unable to maintain or obtain licenses for provision of telecommunications services or if our licenses are not renewed or are renewed on less favorable terms, our business and results of operations could be materially harmed. See also “Risks Related to Our Business—We may face other potentially negative consequences relating to the investigations by, and agreements with, the DOJ, SEC and OM, including additional investigations and litigation.” For more information about spectrum allocations and our licenses, including their expiration dates, please see the section of this Annual Report on Form20-F entitled “Item 4—Information on the Company.”

We face uncertainty regarding our frequency allocations and may experience limited spectrum capacity for providing wireless services.

To establish and commercially launch mobile telecommunications networks, we need to receive frequency allocations for bandwidths within the frequency spectrums in the regions in which we operate. There are a limited number of frequencies available for mobile operators in each of the regions in which we operate or hold licenses to operate. We are dependent on access to adequate frequency allocation in each such market in order to maintain and expand our customer base. In addition, frequency allocations may be issued for periods that are shorter than the terms of our licenses, and such allocations may not be renewed in a timely manner, or at all. For instance, we have in the past been unable to obtain frequency allocations necessary to test or expand our networks in Russia. If our frequencies are revoked or we are unable to renew our frequency allocations or obtain new frequencies to allow us to provide mobile services on a commercially feasible basis, our network capacity and our ability to provide mobile services would be constrained and our ability to expand would be limited, which could harm our business, financial condition, results of operations, cash flows and prospects.

We may be subject to increases in payments for frequency allocations under the terms of some of our licenses.

Legislation in many countries in which we operate, including Russia, requires that we make payments for frequency spectrum usage. As a whole, the fees for all available frequency assignments, as well as allotted frequency bands for different mobile communications technologies, have been significant. Any significant increase in the fees payable for the frequencies that we use or for additional frequencies that we need could have a negative effect on our financial results. We cannot assure you that the fees we pay for radio-frequency spectrum use will not increase, and any such increase could harm our business, financial condition, results of operations, cash flows and prospects. For more information on the payment requirements relating to frequency allocation, see Exhibit 99.2—Regulation of Telecommunications.

It may not be possible for us to procure in a timely manner, or at all, the permissions and registrations required for our telecommunications equipment.base stations.

The laws of the countries in which we operate generally prohibit the operation of telecommunications equipment without a relevant permit from the appropriate regulatory body. Due to complex regulatory procedures, it is frequently not possible for us to procure in a timely manner, or at all, the permissions and registrations required for our base stations, including construction permits and registration of our title to land plots underlying our base stations, or other aspects of our network before we put the base stations into operation, or to amend or maintain the permissions in a timely manner when it is necessary to change the location or technical specifications of our base stations. At times, there can be a number of base stations or other communications facilities and other aspects of our networks for which we are awaiting final permission to operate for indeterminate periods. This problem may be exacerbated if there are delays in issuing necessary permits.

We also regularly receive notices from regulatory authorities in countries in which we operate warning us that we are not in compliance with aspects of our licenses and permits and requiring us to cure the violations within a certain time period. We have closed base stations on several occasions in order to comply with regulations and notices from regulatory authorities. Any failure by our company to cure such violations could result in the applicable license being suspended and subsequently revoked through court action. Although we generally take all necessary steps to comply with any license violations within the stated time periods, including by switching off base stations that do not have all necessary permits until such permits are obtained, we cannot assure you that our licenses or permits will not be suspended and not subsequently be revoked in the future. If we are found to operate telecommunications equipment without an applicable license or permit, we could experience a significant disruption in our service or network operation, which could harm our business, financial condition, results of operations, cash flows andor prospects.

We are, and may in the future be, involved in disputes and litigation with regulators, competitors and third parties.

We are party to lawsuits and other legal, regulatory and antitrust proceedings and commercial disputes, the final outcome of which is uncertain.uncertain and there can be no assurance that we will not be a party to additional proceedings in the future. Litigation and regulatory proceedings are inherently unpredictable. For more information on these disputes, see “Item 4—Information on the Company—8—Financial Information—A. Consolidated Statements and Other Financial Information—A.7. Legal Proceedings” and Notes 2425 and 2627 to our audited consolidated financial statements included elsewhere in this Annual Report on Form20-F. An adverse outcome in, or any settlementdisposition of, these or other proceedings (including any that may be asserted in the future) could harm our business, financial condition, results of operations, cash flows andor prospects.

We could be subject to tax claims that could harm our business.

Tax audits in the countries in which we operate are conducted regularly. We have been subject to substantial claims by tax authorities in Russia, Italy, Algeria, Egypt, Pakistan, Bangladesh, Ukraine, Kazakhstan, Armenia, Georgia, Uzbekistan, Kyrgyzstan, Tajikistan and Tajikistan.Italy. These claims have resulted, and future claims may result, in additional payments, including interest, fines and other penalties, to the tax authorities.

Although we are permitted to challenge, in court, the decisions of tax inspectorates, there can be no assurance that we will prevail in our litigation with tax inspectorates.authorities. In addition, there can be no assurance that the tax authorities will not claim on the basis of the same asserted tax principles they have claimed against us for prior tax years, or on the basis of different tax principles, that additional taxes are owed by us for prior or future tax years, or that the relevant governmental authorities will not decide to initiate a criminal investigation and/or prosecution in connection with claims by tax inspectorates for prior tax years.

The adverse resolution of these or other tax matters that may arise could harm our business, financial condition and results of operations. For more information regarding tax claims, and their effects on our financial statements, see “Item 4—Information on the Company—8—Financial Information—A. Consolidated Statements and Other Financial Information—A.7. Legal Proceedings” and Notes 2425 and 2627 to our audited consolidated financial statements included elsewhere in this Annual Report on Form20-F.

Unpredictable tax systems give rise to significant uncertainties and risks that could complicate our tax planning and business decisions.

The tax systems in the markets in which we operate may be unpredictable and give rise to significant uncertainties, which could complicate our tax planning and business decisions, especially in emerging markets in which we operate, where there is significant uncertainty relating to the interpretation and enforcement of tax laws. Any additional tax liability imposed on us by tax authorities in this manner, as well as any unforeseen changes in applicable tax laws or changes in the tax authorities’ interpretations of the respective double tax treaties in effect, could harm our future results of operations, cash flows or the amounts of dividends available for distribution to shareholders in a particular period. We may be required to accrue substantial amounts for contingent tax liabilities and the amounts accrued for tax contingencies may not be sufficient to meet any liability we may ultimately face. From time to time, we may also identify tax contingencies for which we have not recorded an accrual. Such unaccrued tax contingencies could materialize and require us to pay additional amounts of tax.

For example, significant tax reforms were implemented in Ukraine in 2015. The tax reforms, in part, changed the mechanism for the calculation of corporate profit tax and required the use and registration of electronic VAT invoices, and we may face fines for failure to comply with the new rules. In addition,On January 1, 2016, a new tax law in Uzbekistan became effective on January 1, 2016,in Uzbekistan, pursuant to which mobile telecommunications companies are subject to income tax rates based on profitability levels (7.5% tax for profitability levels up to 20%, and 50% tax for profitability levels exceeding 20%). and the tax per subscriber was increased by 100%, resulting in an increase in the statutory tax rate from 7.5% for the year ended December 31, 2015 to 50.0% for the year ended December 31, 2016 and an effective tax rate of 53.3% for the year ended December 31, 2016, which negatively impacted our results in Uzbekistan. In Bangladesh, a 3% supplementary duty was imposed on mobile usagehas been increased due to additional subnational tax from July 2015,3% to 5% with effect from June 2016 and a 1% surcharge was implemented on mobile services from March 9, 2016. The minimum tax rate has also been increased in Bangladesh from 0.5% to 0.75% with effect from January 2015. In Algeria, a new finance law in 2017 increased VAT from 7% to 19% on data services and from 17% to 19% on voice services, and also increased taxes on recharges from 5% to 7%. Such changes could have an adverse impact on our business, financial condition, results of operations or cash flows in these countries and on our group.

Moreover, as a result of the 2016 U.S. election and ongoing activity in the U.S. Congress relating to tax reform proposals, there is in particular a heightened possibility of significant changes to U.S. federal tax laws, which could affect our limited operations in the United States.

The introduction of new tax laws or the amendment of existing tax laws, such as laws relating to transfer pricing rules or the deduction of interest expenses in the markets in which we operate, may also increase the risk of adjustments being made by the tax authorities and, as a result, could have a material impact on our business, financial performance and results of operations.

Repeated tax audits and extension of liability beyond the limitation period may result in additional tax assessments.

Tax declarations together with related documentation are subject to review and investigation by a number of authorities, which are empowered to impose fines and penalties on taxpayers.

In Russia, for example, tax returns remain open and subject to inspection by tax and/or customs authorities for three calendar years immediately preceding the year in which the decision to conduct an audit is taken. Laws enacted in Russia in recent years increase the likelihood that our tax returns that were reviewed by tax authorities

could be subject to further review or audit during or beyond the eligible three-year limitation period by a superior tax authority.

Tax audits may result in additional costs to our group if the relevant tax authorities conclude that entities of the group did not satisfy their tax obligations in any given year. Such audits may also impose additional burdens on our group by diverting the attention of management resources. The outcome of these audits could harm our business, financial condition, results of operations, cash flows andor prospects. Under such review the relevant tax authorities may conclude that we had significantly underpaid taxes relating to earlier periods, which could harm our business, financial condition, results of operations, cash flows andor prospects.

In addition, in recent years, the Russian tax authorities have aggressively brought tax evasion claims relating to Russian companies’ use oftax-optimization schemes, and press reports have speculated that these enforcement actions have been selective and politically motivated. We have also been the subject of repeat complex and thematic tax audits in Kazakhstan,Tajikistan and Kyrgyzstan. For further information on tax audits, see “Item 8—Financial Information—A. Consolidated Statements and Other Financial Information—A.7. Legal Proceedings” and Notes25 and 27 to our audited consolidated financial statements included elsewhere in this Annual Report on Form20-F.

CFCAdverse decisions of tax authorities or changes in tax treaties, laws, rules or interpretations could have a material adverse effect on our business, results of operations, financial conditions or cash flows.

The tax laws and regulations in the Netherlands, our current resident state for tax purposes, may be subject to change and there may be changes in enforcement of tax law. Additionally, European and other tax laws and regulations are complex and subject to varying interpretations. We cannot be sure that our interpretations are accurate or that the responsible tax authority agrees with our views. If our tax positions are challenged by the tax authorities, we could incur additional tax liabilities, which could increase our costs of operations and have a material adverse effect on our business, financial condition or results of operations.

Within the Organisation for EconomicCo-operation and Development (“OECD”) there is an initiative aimed at avoiding base erosion and profit shifting (“BEPS”) for tax purposes. This OECD BEPS project has resulted in further developments in other countries and in particular in the European Union. One of the developments is the agreement on the EUAnti-Tax Avoidance Directive (“ATAD”). All EU Member States must implement the minimum standards as set out in the ATAD. The implementation of these measures against tax avoidance in the legislation of the jurisdictions in Italywhich we do business could have a material adverse effect on us. For example, the implementation of the general interest limitation rule (Article 4 ATAD) could result in additionalan increase of our tax costs.

Italian legislation providesliabilities as certain interest costs could no longer be deductible. Another development is the recently published proposal for taxation of foreign companies located in certain countries and territories with a privileged tax regime that are directly or indirectly controlled by Italian resident individuals, companies and entities. Foreign controlled companies which are resident outside the above mentioned countries may also be subject to taxation if generating passive income (e.g., interest, dividends, royalties, capital gains, etc.Council Directive on a Common Corporate Tax Base (“CCTB”) and ifthere-launch of the Common Consolidated Corporate Tax Base, first tabled in 2011. If enacted, these directives could also impact our tax position, either positively or negatively. For instance, under the proposed CCTB, our taxable result realized in each of the EU Member States will be calculated on the same basis in each of these EU Member States, irrespective of whether the national corporate income tax system differs from the CCTB (noting that Member States can opt to continue to have their own corporate income tax rate). Based on the draft wording of the CCTB, the CCTB participation exemption regime would be less favorable in comparison to the countryDutch regime because a minimum of establishmenta 10% shareholding would be required, as compared to the current 5% under the Dutch regime. On the other hand, the CCTB potentially introduces a notional interest deduction on equity, which the current Dutch rules do not make available. As a result, it is lower than halfdifficult to assess the impact of applicable tax in Italy. WINDthe enactment of these directives on our business.

The Italy continues to analyze the possible application developments and interpretations of this legislation.

WIND ItalyJoint Venture may be subject to a deferral or to a limitation of the deduction of interest expenses in Italy.

For taxpayers like WINDthe Italy Joint Venture, Italian tax law permits the deduction of some interest expense up to a specified limit. A further deduction of interest expense is permitted up to an additional threshold. The

amount of unused interest expense deduction may be carried forward to future years. Based on these rules, WINDthe Italy Joint Venture currently is not able to deduct all of its interest expenses, though it is able to carry forward accrued and unused deductions to future fiscal years. Any future changes in current Italian tax laws or in their interpretation and/or any future limitation on the use of the foreign controlled entities may have an adverse impact on the deductibility of interest expenses for WINDthe Italy Joint Venture which, in turn, could harm WIND Italy’s and VimpelCom’sour business, financial condition, results of operations cash flows andor prospects.

We operate in uncertain judicial and regulatory environments.

In many of the emerging market countries where we operate, the application of the laws of any particular country is frequently unclear and may result in unpredictable judicial or regulatory outcomes.

The uncertain judicial and regulatory environments in which we operate could result in:

 

restrictions or delays in obtaining additional numbering capacity, receiving new licenses and frequencies, receiving regulatory approvals for rolling out our networks in the regions for which we have licenses, receiving regulatory approvals for changing our frequency plans and importing and certifying our equipment;

 

difficulty in complying with new or existing legislation and the terms of any notices or warnings received from the regulatory authorities in a timely manner;

 

adverse rulings by courts or government authorities resulting from a change in interpretation or inconsistent application of existing law;

significant additional costs and delays in implementing our global strategies and operating or business plans; and

 

a more challenging operating environment.

If we are found to be involved in practices that do not comply with applicable laws or regulations, we may be exposed to significant fines, the risk of prosecution or the suspension or loss of our licenses, frequency allocations, authorizations or various permissions, any of which could harm our business, financial condition, results of operations, cash flows andor prospects.

Laws restricting foreign investment could materially harm our business.

We could be materially harmed by existing laws restricting foreign investment or the adoption of new laws or regulations restricting foreign investment, including foreign investment in the telecommunications industry in Russia, Kazakhstan or other markets in which we operate. See “Exhibit 99.2—Regulation of Telecommunications.”

For example, Russian legislation, namedin Russia, the Federal Law “On the Procedure for Foreign Investments in Business Entities of Strategic Importance for National Defense and State Security” (the “Russian Foreign Investment Law,”Law”), limits foreign investment in companies that are deemed to be strategic. Our subsidiary PJSC VimpelCom“Vimpel-Communications” (“PJSC VimpelCom”) is deemed to be a strategic enterprise under the Russian Foreign Investment Law. As a result, any acquisition by a foreign investor of direct or indirect control over more than 50.0% of its voting shares, or 25.0% in the case of a company controlled by a foreign government, requires the prior approval of the Government Commission on Control of Foreign Investment in the Russian authoritiesFederation pursuant to the Russian Foreign Investment Law. In the event of any future transactions resulting in the acquisition by a foreign investor of direct or indirect control over PJSC VimpelCom, such a transaction will require prior approval in accordance with the Russian Foreign Investment Law.

Additionally, under Russian law, companies controlled by foreign governments are prohibited absolutely from acquiring control over strategic enterprises, and the Government Commission on Control of Foreign Investment in the Russian Federation, or the “FAS,”Federal Antimonopoly Service of the Russian Federation, the “FAS”, which administers application of the Russian Foreign Investment Law, has challenged acquisitions of our shares in the past. In Kazakhstan, according to the national security law, a foreign company cannot directly or indirectly own more than a 49% stake in a fixed-line

business operator without the consent of the Kazakhstani government. As a result, our ability to obtain financing from foreign investors may be limited, should prior approval be refused, delayed or require foreign investors to comply with certain conditions, imposed by the FAS, which could materially harm our business, financial condition, results of operations, cash flows andor prospects.

Furthermore the Federal Assembly, as the national legislature of the Russian Federation, is currently considering a draft bill which would introduce restrictions on the ability of foreign investors to control audiovisual service providers operating in Russia. In particular, foreign ownership would be restricted to 20%, subject to certain exemptions, including that the restrictions would not apply to audiovisual service providers that qualify as a strategic enterprise under the Russian Foreign Investment Law. It is not yet certain if this draft bill will be adopted and, if adopted, which specific restrictions on foreign investments could apply to the audiovisual industry and the company itself. If adopted, and depending on the final terms, the bill may affect ourPay-TV and VEON messenger projects by imposing additional costs and/or jeopardizing revenue projections.

Risks Related to Our Markets

The international economic environment could cause our business to decline.

After late 2008, the economies in our markets were adversely affected by the international economic crisis, and economies in markets in which we operate continue to suffer. Among other things, the crisis led to a slowdown in gross domestic product growth, increase of inflation, devaluations of the currencies in Russia and other markets in which we operate and a decrease in commodity prices. In addition, because Russia, Kazakhstan and Algeria currently three of our larger markets, produce and export large amounts of oil, their economies are particularly vulnerable to fluctuations in the price of oil on the world market. Since June 2014, global oil prices have been falling and are currently at relatively low levels. The timing of a return to sustained economic growth and consistently positive economic trends is difficult to predict. The recessionary effects, debt crisis and Euroeuro crisis in Europe and low oil prices continue to pose potentially significant macroeconomic risks to our group.

Moreover, economic sanctions imposed in 2014 and 2015 are impacting Russia. Low oil prices, together with the impact of economic sanctions sanctions—including those promulgated by the United States, which restrict certain financial transactions and dealings, even bynon-U.S. persons, involving certain industries and parties in Russia—and the significant devaluation of the ruble, have negatively impacted and continue to have an adverse effect on the Russian economy and economic outlook and may also negatively impact our ability to raise external financing, particularly if the sanctions are broadened. The current difficult economic environment and any future downturns in the economies of markets in which we operate or may operate in the future could diminish demand for our services, increase our costs, constrain our ability to retain existing customers and collect payments from them and prevent us from executing our strategies. Adverse economic conditions could also hurt our liquidity and prevent us from obtaining financing needed to fund our development strategy, to take advantage of future opportunities to respond to competitive pressures, to refinance existing indebtedness or to meet unexpected financial requirements, which could harm our business, financial condition, results of operations, cash flows andor prospects.

The countries in which we operate have experienced periods of high levels of inflation, including certain cases of hyperinflation. Our profit margins could be harmed if we are unable to sufficiently increase our prices to offset any significant future increase in the inflation rate, which may be difficult with our mass market customers and our price sensitive customer base. Inflationary pressure in the countries where we have operations could materially harm our business, financial condition, results of operations, cash flows and prospects.

Deterioration of macroeconomic conditions in the countries in which we operate and/or a significant difference between the performance of an acquired company and the business case assumed at the time of acquisition could require us to write down the value of the goodwill. In addition, the different possible developments as a result of a financial and economic crisis, in particular related to customer behavior, competition reaction in this environment in terms of offers and pricing or in response to new entrants, regulatory adjustments in relation to reductions in consumer prices and our ability to adjust costs and investments in keeping with possible changes in revenue may adversely affect our forecasts and lead to a write-down in tangible and intangible assets.

A write-down inrecorded for tangible and intangible assets lowering their book values could impact certain covenants under our debt agreements, andwhich could harmresult in a deterioration of our business, financial condition, results of

operations or cash flows and prospects.flows. For further information on the impairment of tangible and intangible assets and recoverable amounts (particularly key assumptions and sensitivity)sensitivities), see Note 10 to our audited consolidated financial statements included elsewhere in this Annual Report on Form20-F.

Our operations may be adversely affected by ongoing developments in Russia and Ukraine.

The current situation in Russia and Ukraine, and the related responses of the United States, member states of the European Union, the European Union itself and certain other nations, have the potential to materially adversely affect our business in Russia and Ukraine where we have significant operations, which in turn could materially harm our financial condition, results of operations, cash flows andor prospects.

In connection with the situation in Russia and Ukraine, the United States, the European Union, and a number of countries have imposed (i) sanctions that block the property of certain designated businesses, organizations and individuals, (ii) sectoral sanctions that prohibit certain types of transactions with specifically designated businesses operating in certain sectors of the Russian economy, currently including the financial services, energy, and defense sectors, and (iii) territorial sanctions restricting investment in and trade with Crimea. The U.S. and EU sanctions (including the sectoral sanctions) apply totarget entities owned and/or controlled by sanctions designated entities and individualsindividuals. Further, under the U.S. sanctions regime, evennon-U.S. persons who engage in certain prohibited transactions may be exposed to secondary sanctions, such as the denial of certain privileges, including financing and accordingly, may extend beyond Russia and Ukraine.contracting with U.S. persons or within the United States. In addition, the United States and the European Union have implemented certain export control restrictions related to Russia’s energy sector and military capabilities. Ukraine has also enacted sanctions with respect to certain Russian entities and individuals. Russia has responded with countermeasures to such international and Ukrainian restrictions and sanctions, currently including limiting the import of certain goods from the United States, the European Union, Ukraine and other countries, imposing visa bans on certain persons, and imposing restrictions on the ability of Russian companies to comply with sanctions imposed by other countries. Russia recently announced sanctions against Turkey in response to an incident involving Russian and Turkish military aircraft in November 2015, including imposing a ban on Russian companies hiring Turkish workers and the imposition of visa requirements, as of January 1, 2016. FurtherSuch sanctions, export controls and/or other measures, including sanctions on additional persons or businesses (including vendors, joint venture and business partners, affiliates and financial institutions) imposed by the United States, the European Union, Ukraine, Russia, and/or other countries, could materially adversely affect our business, financial condition, results of operations, cash flows andor prospects.

Ukraine has assigned a “temporary occupied territories” status to Crimea and an “anti-terrorist operation zone” status to certain Eastern Ukraine regions which are currently not under the Ukrainian government’s control, and has imposed certain restrictions and prohibitions on trade in goods and services in such territories. KyivstarOur Ukrainian subsidiary, “Kyivstar” JSC, shut down its network in Crimea in 2014 as well as its network in certain parts of Eastern Ukraine in 2015 and, in each case, has written off the relevant assets. Under terms of its telecommunications licenses, Kyivstar“Kyivstar” JSC is obliged to provide services throughout Ukraine. Kyivstar“Kyivstar” JSC has notified the regulatory authorities that Kyivstar“Kyivstar” JSC has stopped providing services in these areas and has requested clarification from such authorities regarding telecommunications operations in such areas. Since September 2014, legislation has been in effect in Ukraine that authorizes the cancellation of telecommunications licenses for sanctioned parties. There can be no assurance that the escalation of the current situation will not lead to the cancellation or suspension of, or other actions under, certain or all of our Ukrainian telecommunications licenses, or other sanctions, which could have a material adverse effect on our business in Ukraine, which in turn could harm our business, financial condition, results of operations, cash flows andor prospects.

The situation in Crimea and Eastern Ukraine has resulted, and may in the future result, in damage or loss of assets, disruption of services, and regulatory issues which has, and may in the future, adversely impact our group. In addition, if there were an extended continuation or further increase in conflict in Crimea, Eastern Ukraine or in the region, it could result in further instability and/or worsening of the overall political and economic situation in Ukraine, Russia, Europe and/or in the global capital markets generally, which could adversely impact our group.

Moreover, the instability in Crimea and Eastern Ukraine specifically, and in the region more generally, economic sanctions and related measures, and other geopolitical developments (including with respect to the current conflict and international interventions in Syria) could harm our business, financial condition, results of operations, cash flows andor prospects. In particular, we could be materially adversely impacted by a continued decline of the Russian ruble against the U.S. dollar or the Euroeuro and the general economic performance of Russia.

Investors in emerging markets, where most of our operations are located, are subject to greater risks than investors in more developed markets, including significant political, legal and economic risks and risks related to fluctuations in the global economy.

Most of our operations are in emerging markets. Investors in emerging markets should be aware that these markets are subject to greater risks than more developed markets, including in some cases significant political, legal and economic risks. Emerging market governments and judiciaries often exercise broad, unchecked discretion and are susceptible to abuse and corruption and rapid reversal of political and economic policies on which we depend. Political and economic relations among the countries in which we operate are often complex and have resulted, and may in the future result, in conflicts, which could materially harm our business, financial condition, results of operations, cash flows andor prospects. The economies of emerging markets are vulnerable to market downturns and economic slowdowns elsewhere in the world. As has happened in the past, financial problems or an increase in the perceived risks associated with investing in emerging economies could dampen foreign investment in these markets and materially adversely affect their economies. Turnover of political leaders or parties in emerging markets as a result of a scheduled election upon the end of a term of service or in other circumstances may also affect the legal and regulatory regime in those markets to a great extent than turnover in established countries. These developments could severely limit our access to capital and could materially harm the purchasing power of our customers and, consequently, our business.

Further, the nature of much of the legislation in emerging markets, the lack of consensus about the scope, content and pace of economic and political reform and the rapid evolution of the legal systems in emerging markets, place the enforceability and, possibly, the constitutionality of, laws and regulations in doubt and result in ambiguities, inconsistencies and anomalies. The legislation often contemplates implementing regulations that have not yet been promulgated, leaving substantial gaps in the regulatory infrastructure. Any of these factors could affect our ability to enforce our rights under our licenses or our contracts, or to defend our company against claims by other parties.

Many of the emerging markets in which we operate are susceptible to significant social unrest or military conflicts. In some of the countries in which we operate, the local authorities may order our subsidiaries to temporarily shut down their entire network or part or all of our networks may be shut down due to actions relating to military conflicts or nationwide strikes. For example, in 2015,2016, our subsidiary in Pakistan was ordered to shut down parts of its mobile network and services on a regular basis due to the security situation in the country. In addition, our subsidiary in Ukraine shut down its network in Crimea in 2014 as well as its network in certain parts of Eastern Ukraine in 2015. Governments or other factions, including those asserting authority over specific territories in areas of conflict, could make inappropriate use of the network, attempt to compel us to operate our network in conflict zones or disputed territories and/or force us to broadcast propaganda or illegal instructions to our customers or others (or face consequences for failure to do so). Forced shutdowns, inappropriate use of our network and/or compelling us to operate our network and/or broadcast propaganda or illegal instructions could materially harm our business, financial condition, results of operations, cash flows andor prospects.

Generally, investment in emerging markets is only suitable for sophisticated investors whoInvestors should fully appreciate the significance of the risks involved in investing in an emerging markets company and investors are urged to consult with their own legal, financial and tax advisors.

Social instability in the countries in which we operate could lead to increased support for centralized authority and a rise in nationalism, which could harm our business.

Social instability in the countries in which we operate, coupled with difficult economic conditions, could lead to increased support for centralized authority and a rise in nationalism. These sentiments could lead to

restrictions on foreign ownership of companies in the telecommunications industry or nationalization, expropriation or other seizure of certain assets or businesses. In most of the countries in which we operate, there is relatively little experience in enforcing legislation enacted to protect private property against nationalization or expropriation. As a result, we may not be able to obtain proper redress in the courts, and we may not receive adequate compensation if in the future the governments decide to nationalize or expropriate some or all of our assets. If this occurs, our business could be harmed.

In addition, ethnic, religious, historical and other divisions have, on occasion, given rise to tensions and, in certain cases, military conflict. The spread of violence, or its intensification, could have significant political consequences, including the imposition of a state of emergency, which could materially adversely affect the investment environment in the countries in which we operate.

The physical infrastructure in many countries in which we operate is in poor condition and further deterioration in the physical infrastructure could harm our business.

In many countries in which we operate, the physical infrastructure, including transportation networks, power generation and transmission and communications systems, is in poor condition. In some of the countries in which we operate, including Ukraine, the physical infrastructure has been damaged by military conflict. In some of the countries in which we operate, including Russia, the public switched telephone networks have reached capacity limits and need modernization, which may inconvenience our customers and will require us to make additional capital expenditures. In addition, continued growth in local, long distance and international traffic, including that generated by our customers, and development in the types of services provided may require substantial investment in public switched telephone networks. Any efforts to modernize infrastructure may result in increased charges and tariffs, potentially adding costs to our business. The deterioration of the physical infrastructure harms the economies of these countries, disrupts the transportation of goods and supplies, adds costs to doing business and can interrupt business operations. Further deterioration in the physical infrastructure in many of the countries in which we operate could harm our business, financial condition, results of operations, cash flows andor prospects.

The banking systems in many countries in which we operate remain underdeveloped, there are a limited number of creditworthy banks in these countries with which we can conduct business and currency control requirements restrict activities in certain markets in which we have operations.

The banking and other financial systems in many countries in which we operate are not well developed or regulated, and laws relating to banks and bank accounts are subject to varying interpretations and inconsistent applications. Such banking risk cannot be completely eliminated by diversified borrowing and conducting credit analyses. Uncertain banking laws may also limit our ability to attract future investment. A banking crisis in any of these countries or the bankruptcy or insolvency of the banks from which we receive, or with which we hold, our funds could result in the loss of our deposits or negatively affect our ability to complete banking transactions in these countries, which could harm our business, financial condition and results of operations.

In addition, central banks and governments in the markets in which we operate may restrict or prevent international transfers or impose foreign exchange controls or other currency restrictions, which could prevent us from making payments, including the repatriation of dividends and payments to third party suppliers. For example,suppliers, particularly in Pakistan, foreign currency financing agreements must be registered with the State Bank of Pakistan,Uzbekistan, Ukraine, Bangladesh and if there is a default, any default interest payment may require regulatory approval. In Bangladesh, strict foreign exchange regulations require regulatory approval before a company can engage in certain foreign exchange transactions. In Ukraine, our subsidiary Kyivstar cannot expatriate dividends to VimpelCom because of restrictions imposed by the National Bank of Ukraine to regulate money, credit and currency in Ukraine.Pakistan. For more information abouton currency restrictions, in our countriessee “Item 5—Operating and Financial Review and Prospects—Certain Ongoing Factors Affecting Our Financial Position and Results of operations, see “Risks Related to Our Business—We are exposed to foreign currency exchange lossOperations—Foreign Currency Controls and currency fluctuation and convertibility risks.Currency Restrictions.” Furthermore, local banks have limitations on the amounts of loans that they can provide to single borrowers, which could limit the availability of localfunctional currency financing in these countries. There can be no assurance that we will be able to obtain approvals under the foregoing restrictions or limitations, each of which could harm our business, financial condition, cash flows, results of operations and prospects.

Risks Related to the Ownership of our ADSs

Our ADS price may be volatile, and purchasers of ADSs could incur substantial losses.

Our ADS price may be volatile. The possiblestock market in general has experienced extreme volatility that has often been unrelated to the operating performance of particular companies. As a result of this volatility, holders of our ADSs may not be able to sell their ADSs at or above the price at which they purchase our ADSs. The market price for our ADSs may be influenced by many factors, including:

the success of competitive products or technologies;

regulatory developments in the foreign countries where we operate;

developments or disputes concerning licenses or other proprietary rights;

the recruitment or departure of key personnel;

quarterly or annual variations in our financial results or those of companies that are perceived to be similar to us;

market conditions in the industries in which we compete and issuance of new or changed securities analysts’ reports or recommendations;

the failure of securities analysts to cover our shares or changes in financial estimates by analysts;

investor perception of our company and of the industry in which we compete; and

general economic, political and market conditions.

The sale of additional shares could adversely affect the market price of our ADSs.

There are currently 305,000,000 VimpelCom convertible preferred shares outstanding which may be converted into VimpelCom common shares at the optionTelenor East’s issuance of exchangeable bonds, and subsequent exchanges of the shareholder (presently Telenor)existing and any time between October 15, 2013 and April 15, 2016 atfuture exchangeable bonds for VEON Ltd.’s ADSs, as well as our filing of a price based onregistration statement registering resale of VEON Ltd.’s ADSs deliverable upon exchange of the NASDAQ price of VimpelComexchangeable bonds and/or any additional divestures by Telenor may negatively affect the market for VEON Ltd.’s ADSs. If convertible preferred shares are converted into common shares they will also become available for trading in the public market, subject to certain limitations under U.S. securities laws. The sale of any of the VimpelComVEON Ltd.’s shares on the public markets or the perception that such sales may occur, commonly called “market overhang,” may adversely affect the market for, and the market price of, VimpelCom’sVEON Ltd.’s ADSs. See “—Risks Related to Our Business—A disposition by one or both of our strategic shareholders of their respective stakes in VimpelCom or a change in control of VimpelCom could harm our business” for more information about Telenor’s announcement on October 5, 2015 that it will not convert its VimpelCom preferred shares.

Various factors may hinder the declaration and payment of dividends.

The payment of dividends is subject to the discretion of VimpelCom’sVEON Ltd.’s supervisory board and VimpelCom’sVEON Ltd.’s assets consist primarily of investments in its operating subsidiaries. In 2014,For the VimpelCom supervisory board approvedfinancial year ended December 31, 2016, we intend to pay a new dividend policy that reducedin the annualaggregate amount of US$23 cents per share, comprised of US$3.5 cents per share paid as an interim dividend targetin December 2016 and US$19.5 cents per share, with a record date of March 30, 2017 and which is intended to US$0.035 per share.be paid on April 12, 2017. Various factors may cause the supervisory board to determine not to pay dividends or not to increase dividends from current levels. Such factors include VimpelCom’sVEON Ltd.’s financial condition, its earnings and equity free cash flows,flow, its leverage, its capital requirements, contractual restrictions, legal proceedings and such other factors as VimpelCom’sVEON Ltd.’s supervisory board may consider relevant. For more information on our policy regarding dividends, see “Item 5—Operating and Financial Review and Prospects—Key Developments and Trends—New dividend policy,” “Item 8—Financial Information—A. Consolidated Statements and Other Financial Information—A.8. Policy on Dividend Distributions.Distributions, See also “—Risks Related to Our Business—As a holding company, VimpelComVEON Ltd. depends on the ability of its subsidiaries to pay dividends and therefore on the performance of its subsidiaries”subsidiaries, and is affected by changes in exchange controls and currency restrictions in the countries in which its subsidiaries operate” and “—Risks Related to Our Business—Our strategic partnerships and relationships carry inherent business risks.”

VimpelCom

Holders of our ADSs may not receive distributions on our common shares or any value for them if it is illegal or impractical to make them available to them.

The depositary of our ADSs has agreed to pay holders of our ADSs the cash dividends or other distributions it or the custodian for our ADSs receives on our common shares or other deposited securities after deducting its fees and expenses. Holders of our ADSs will receive these distributions in proportion to the number of our common shares that their ADSs represent. However, the depositary is not responsible for making such payments or distributions if it is unlawful or impractical to make a distribution available to any holders of ADSs. For example, it would be unlawful to make a distribution to a holder of ADSs if such distribution consists of securities that require registration under the Securities Act but that are not properly registered or distributed pursuant to an applicable exemption from registration. The depositary is not responsible for making a distribution available to any holders of ADSs if any government approval or registration required for such distribution cannot be obtained after reasonable efforts made by the depositary. We have no obligation to take any other action to permit the distribution of our ADSs, common shares, rights or anything else to holders of our ADSs. This means that holders of our ADSs may not receive the distributions we make on our common shares or any value for them if it is illegal or impractical for us to make them available. These restrictions may materially reduce the value of the ADSs.

VEON Ltd. is a Bermuda company governed by Bermuda law, which may affect your rights as a shareholder or holder of ADSs.

VimpelComVEON Ltd. is a Bermuda-exemptedBermuda exempted company. As a result, the rights of VimpelCom’sVEON Ltd.’s shareholders are governed by Bermuda law and by VimpelCom’s VEON Ltd.’sbye-laws. The rights of shareholders under Bermuda law may differ from the rights of shareholders of companies incorporated in other jurisdictions. In addition, holders of ADSs do not have the same rights under Bermuda law and VimpelCom’s VEON Ltd.’sbye-laws as registered holders of VimpelCom’sVEON Ltd.’s common shares. Substantially all of our assets are located outside the United States. It may be difficult for investors to enforce in the United States judgments obtained in U.S. courts against VimpelComVEON or its directors and executive officers based on civil liability provisions of the U.S. securities laws. Uncertainty exists as to whether courts in Bermuda will enforce judgments obtained in other jurisdictions, including the United States, under the securities laws of those jurisdictions, or entertain actions in Bermuda under the securities laws of other jurisdictions.

WeAs a foreign private issuer within the meaning of the Exchange Act and the rules of NASDAQ, we are subject to different U.S. securities laws and NASDAQ governance standards than domestic U.S. issuers. This may afford less protection to holders of our securities, and such holders may not receive corporate and company information and disclosure that they are accustomed to receiving or in a manner in which they are accustomed to receiving it.

As a foreign private issuer, the rules governing the information that we disclose differ from those governing U.S. corporations pursuant to the Exchange Act. Although we currently report periodic financial results and certain material events, we are not required to file quarterly reports on Form10-Q or provide current reports on Form8-K disclosing significant events within four business days of their occurrence. In addition, we are exempt from the SEC’s proxy rules, and proxy statements that we distribute will not be subject to certain corporate governance requirements underreview by the NASDAQ rules.SEC. Our exemption from Section 16 rules regarding sales of our shares by insiders means that holders of our securities will have less data in this regard than shareholders of U.S. companies that are subject to this part of the Exchange Act. As a result, holders of our securities may not have all the data that you are accustomed to having when making investment decisions with respect to domestic U.S. public companies.

Our ADSs are listed on the NASDAQ Global Select Market; however, as a Bermuda company, we are permitted to follow “home country practice” in lieu of certain corporate governance provisions under the NASDAQ listing rules that are applicable to a U.S. company. The primary difference between our corporate governance practices and the NASDAQ rules relates to NASDAQ listing rule 5605(b)(1), which provides that

each U.S. company listed on NASDAQNasdaq must have a majority of independent directors, as defined in the NASDAQ rules. Bermuda law does not require that we have a majority of independent directors. As a foreign private issuer, we are exempt from complying fromwith this NASDAQ requirement, and we do not have a majority of independent directors, as defined in the NASDAQ rules. Accordingly, VimpelCom’sVEON Ltd.’s shareholders will not have the same protections as are afforded to shareholders of companies that are subject to all of the NASDAQ corporate governance requirements. For more information on the significant differences between our corporate governance practices and those followed by U.S. companies under the NASDAQ listing rules, see the section of this Annual Report on Form 20-F entitled “Item 16G—Corporate Governance.”

Holders of ADSs may be restricted in their ability to exercise voting rights and the information provided with respect to shareholder meetings.

Holders of ADSs generally have the right under the deposit agreement to instruct the depositary to exercise the voting rights for the equity shares represented by such holder’s ADSs. At our request, the depositary will mail to holders any notice of shareholders’ meeting received from us together with information explaining how to instruct the depositary to exercise the voting rights of the common shares represented by ADSs. If the depositary timely receives voting instructions from a holder of ADSs, it will endeavor to vote the securities represented by the holder’s ADSs in accordance with such voting instructions. However, the ability of the depositary to carry out voting instructions may be limited by practical and legal limitations and the terms of the common shares on deposit. We cannot assure you that you will receive voting materials in time to enable you to return voting instructions to the depositary in a timely manner.

We may lose our foreign private issuer status in the future, which could result in significant additional costs and expenses.

We could cease to be a foreign private issuer if a majority of our outstanding voting securities are directly or indirectly held of record by U.S. residents and we fail to meet additional requirements necessary to avoid loss of foreign private issuer status. Based on a review of our register of members maintained in Bermuda, as of March 15, 2017 100% of our issued common shares were held of record by BNY (Nominees) Limited in the United Kingdom, as agent of The Bank of New York Mellon, for the purposes of our ADS program. As of March 15, 2017, 23 record holders of VEON Ltd.’s ADRs, holding an aggregate of 353,454,732 common shares (20.12%), were listed as having addresses in the United States. The regulatory and compliance costs to us under U.S. securities laws under such event may be significantly higher than costs we incur as a foreign private issuer, which could have a material adverse effect on our business and financial results.

 

ITEM 4.ITEM 4.Information on the Company

Overview

VimpelCom is rebranding to VEON and has changed its name to VEON, effective as of March 30, 2017. VEON is an international communications and technology company, committedheadquartered in Amsterdam, and driven by a vision to bringingunlock new opportunities for customers as they navigate the digital world to each and every customer. Currently, the company provides voice and data services through a range of traditional and broadband mobile and fixed-line technologies and operatesworld. Present in Russia, Algeria, Pakistan, Bangladesh, Ukraine, Kazakhstan, Uzbekistan, Kyrgyzstan, Armenia, Tajikistan, Georgia, Laos, Zimbabwe and Italy. The operationssome of the VimpelCom Group covered a territoryworld’s most dynamic markets, VEON provides more than 200 million customers with a total population of approximately 732 million as of December 31, 2015.voice, fixed broadband, data and digital services. VEON offers services to customers in 12 countries including Russia, Pakistan, Algeria, Uzbekistan, Ukraine, Bangladesh, Kazakhstan, Kyrgyzstan, Tajikistan, Armenia, Georgia and Laos. We provide services under the “Beeline,” “Kyivstar,” “banglalink,” “Mobilink,”“Jazz” and “Djezzy” and “WIND” brands. As of December 31, 2015,2016, we had 217.4207.5 million mobile customers (on a combined basis, including Italy) and 59,12541,994 employees. For a breakdown of total revenue by category of activity and geographic segments for each of the last three financial years, see “Item 5—Operating and Financial Review and Prospects.Prospects.

VimpelComThe Italy Joint Venture offers services to customers in Italy. It provides services under the “WIND” and “3” brands and had 31.3 million customers and 9,356 employees as of December 31, 2016.

Our rebranding to VEON seeks to reflect our aim to move from being considered solely a telecommunications company to being considered more broadly as a technology company. VEON is being used as the branding name for both the company and its new personal internet platform. Technology is continuing to revolutionize the way users communicate, travel, bank, shop, consume and are entertained. While other telecommunications companies have tried to respond to the digital challenge through acquiring technology companies, merging with media players or setting up incubators to host innovation, we have instead created our new VEON personal internet platform. It is built on there-engineering of our legacy systems and data architecture, which will enable us to offer new, personalized and contextual services. We believe that it will ultimately eliminate or greatly reduce the comparatively inefficientbricks-and-mortar service model and replace it with a smooth, easy, fun, contextual and intuitive experience.

As part of our VEON rebranding, we aim to implement a digital vision and strategy, moving towards a technology company with an asset-light business model in comparison to the capital-intensive traditional telecommunications model. We aim to reduce our capital expenditure to revenue ratio and reduce our IT, capital expenditure and distribution costs. We have secured network sharing agreements and aim to reduce the assets on our balance sheet. In the future, we anticipate that we will own only the core assets needed to operate our business. For further information on our strategic disposal of assets see “Item 5—Operating and Financial Review and Prospects—Key Developments and Trends—Disposal ofNon-Core Assets and Network and Tower Sharing Agreements.” We anticipate that we will invest approximately US$100 million per annum over the next five years as part of the rollout of our VEON brand, in the context of our group capital expenditure budget of over US$1.5 billion per year. For further information on our capital expenditures, please see “Item 5—Liquidity and Capital Resources—Further Liquidity and Capital Requirements.” We anticipate that we will finance the investments (or the VEON personal internet platform) with operational cash flow, cash on our balance sheet and external financing that we currently have in place.

The VEON personal internet platform integrates data analytics and artificial intelligence, with the aim of putting the user in control. Withzero-rating as a fundamental component, as currently envisioned, VEON users will be able to use the VEON platform to stay connected for free, even when they are out of credit. We intend to work with music, transport, banking,e-commerce and other businesses, all of which will be integrated into a single personalized internet platform, VEON. We believe that these relationships, particularly those with local businesses in each of the countries in which we operate, will help grow those regional economies. We are also working through our technology landscape to deploy a fully digitalend-to-end solution to benefit our customers. The digital stack and data management platform will be the core of our IT, while our network will become software defined, intelligent and dynamic. In addition, we have announced partnerships with STUDIO+, Deezer and MasterCard, which will integrate new services into the platform for VEON users.

VEON Ltd. is an exempted company limited by shares registered under the Companies Act 1981 of Bermuda, as amended (the “Companies Act”), on June 5, 2009, and our registered office is located at Victoria Place, 31 Victoria Street, Hamilton HM 10, Bermuda. The VimpelComVEON Group’s headquarters are located at Claude Debussylaan 88, 1082 MD, Amsterdam, the Netherlands. Our telephone number is +31 20 797 7200. VimpelComVEON Ltd. is registered with the Dutch Trade Register (registration number 34374835) as a company formally registered abroad (formeel buitenlandsekapitaalvennootschap), as this term is referred to in the Dutch

Companies Formally Registered Abroad Act (Wet op de formeel buitenlandse vennootschappen), which means that we are deemed a Dutch resident company for tax purposes in accordance with applicable Dutch tax regulations.

Our legal representative in the United States is Puglisi & Associates, 850 Library Ave, Suite 204, Newark, DE 19711 (+1 (30) 738 6680). Our agent for service of process in the United States is CT Corporation, 11 Eighth Avenue, New York, NY 10011 (+1 (212) 894 8400).

History and Development

Our predecessor PJSC “Vimpel-Communications”VimpelCom (formerly OJSC “Vimpel-Communications”) was founded in 1992. Since then, VimpelComVEON has a rich history of adapting to shifts in the marketplace. Prior to 2014, VimpelComVEON focused on

development and expansion throughout Russia and the Commonwealth of Independent States (“CIS”),CIS, then into Asia, Europe and Africa through a combination of organic growth and acquisitions. More recently, VimpelComVEON has turned its focus to enhancing its operations in its core markets and investing in high-speed networks.

The most significant events in the development of our business include the following:

 

In November 1996, our predecessor PJSC VimpelCom became the first Russian company since 1903 to list shares on the New York Stock Exchange.Exchange;

 

Telenor, Norway’s leading telecommunications company became a strategic partner in PJSC VimpelCom in December 1998 and the Alfa Group Consortium (“Alfa Group”) acquired strategic ownership interests in 2001.2001;

 

VimpelCom

VEON began its expansion into the CIS by acquiring local operators or entering into joint ventures with local partners in Kazakhstan (2004), Ukraine (2005), Tajikistan (2005), Uzbekistan (2006), Georgia (2006) and Armenia (2006).;

 

In 2009 and 2010, Telenor ASA, the parent company of the Telenor Group, and Altimo Holdings & Investments Ltd. combined their ownership of PJSC VimpelCom and Ukrainian mobile operator Kyivstar“Kyivstar” under a new company called VimpelCom Ltd. The new headquarters were established in Amsterdam.Amsterdam;

 

In 2011, VimpelComVEON completed the acquisition of Wind Telecom S.p.A., an international provider of mobile and fixed-line telecommunications and internet services with operations in a number of countries including Italy, Algeria, Bangladesh and Pakistan.Pakistan;

 

On September 10, 2013, VimpelComVEON Ltd. switched the listing of its ADSs to the NASDAQ Global Select Market from the New York Stock Exchange.Exchange;

On January 30, 2015, VEON Ltd. completed the sale by its subsidiary GTH of anon-controlling 51% interest in Omnium Telecom Algérie (OTA) S.p.A. (“OTA”) to theFonds National d’Investissement in Algeria;

In March 2015, WIND Telecomunicazioni S.p.A. (“WIND”) sold 90% of the shares of its wholly owned tower subsidiary, Galata S.p.A. (“Galata”) to Cellnex Telecom Terrestre SA, formerly named Abertis Telecom Terrestre SAU (“Cellnex”) and entered into tower services agreements with Galata; these agreements are now held by the Italy Joint Venture;

��

On July 1, 2016, Pakistan Mobile Communications Limited (“PMCL”) merged with Warid Telecom Pakistan LLC (“WTPL”) and Bank Alfalah Limited (“Bank Alfalah”), which resulted in the merger of our telecommunications businesses in Pakistan (a transaction we refer to as the “Pakistan Merger” in this Annual Report on Form20-F);

In September 2016, Telenor East sold 163,875,000 of VEON Ltd.’s ADSs pursuant to an underwritten offering and also announced its intention to divest the remainder of its stake in VEON Ltd. In addition, Telenor East issued a US$1,000,000,000 0.25% bond due 2019, which is exchangeable for VEON Ltd.’s ADSs. See “Item 5—Operating and Financial Review and Prospects—Key Developments and Trends—Telenor Share Sale and Exchangeable Bond Issuance;”

 

On November 5, 2016, we formed a joint venture holding company with Hutchison, through which we jointly own and operate our historical WIND and Hutchison’s historical 3 Italia telecommunications businesses in Italy. The companies were then merged in January 30, 2015, VimpelCom completed the sale by its subsidiary GTH of a non-controlling 51% interest in OTA to the FNI in Algeria2017 (see “Item 5—Operating and Financial Review and Prospects—Recent Developments and Trends—Algeria Transaction and Settlement”).

In 2015, VimpelCom launched a new strategic framework to transform its business models in order to embrace the opportunities of the digital age. See “—Strategy.”

On August 6, 2015, VimpelCom and its subsidiary VimpelCom Amsterdam B.V. entered into an agreement with Hutchison, which owns indirectly 100% of Italian mobile operator 3 Italia, to form an equal joint venture holding company that will own and operate our telecommunications businesses in Italy (see “Item 5—Operating and Financial Review and Prospects—RecentKey Developments and Trends—Italy Joint Venture” and NoteNotes 6, 13 and 26 to our audited consolidated financial statements included elsewhere in this Annual Report on Form20-F). Completion;

In February 2017, GTH completed a sharebuy-back for 10% of the transaction is subjecttotal issued share capital of that company. In conjunction with the sharebuy-back, GTH cancelled listing of the global depositary

receipts (“GDRs”) on the Official List of the Financial Conduct Authority and the trading of GDRs on the Main Market for Listed Securities of the London Stock Exchange on March 20, 2017. See “Item 5—Operating and Financial Review and Prospects—Key Developments and Trends—GTH ShareBuy-Back and Cancellation of GDR Program;”

On February 27, 2017, we announced our new name “VEON,” which was approved by the shareholders on March 30, 2017; and

We expect to the satisfaction or waiverhave a second listing of certain conditions precedent, including obtaining regulatory approvals,our common shares on Euronext Amsterdam, to broaden our European investor base, with potential inclusion in European indices and extended stock coverage. Such listing is expected to occur aroundbecome effective in the endsecond quarter of 2016. WIND Italy2017.

Leadership

VEON has made changes in its management and 3 Italia will continueboard composition to operate separately pending completion.

Our capital expenditures include purchases of licenses, new equipment, new construction, upgrades, software, other long-lived assetsfocus on significant experience and related reasonable costs incurred prior to intended useexpertise in compliance, transformation and digital.

During 2016 and 2017, as of the non-current assets, accounted at the earliest eventdate of advance payment or delivery. Long-lived assets acquired in business combinations are not included in capital expenditures. For more informationthis Annual Report on our principal capital investments and investing activities, including acquisitions and divestitures of interests in other companies, and method of financing, see the sections entitled “Item 5—Operating and Financial Review and Prospects—Factors Affecting Comparability of Prior Periods” and “—Liquidity and Capital Resources—Investing Activities” and “Item 5—Operating and Financial Review and Prospects—Liquidity and Capital Resources—Future Liquidity and Capital Requirements.”

Leadership

During 2015 and the beginning of 2016, VimpelComForm 20-F, VEON made a number of strategic management appointments to lead the company in its next phase of development. New appointments included:

 

Jean-Yves Charlier

Kjell Morten Johnsen as Head of Major Markets and Chief Executive Officer of PJSC VimpelCom;

Mark MacGann as Group Chief ExecutiveExternal Affairs Officer; and

 

Jeremy Roffe-Vidal

Joshua Drew as Acting Group Chief Compliance Officer.

The following people transitioned to new roles from existing positions within VEON:

Aamir Hafeez Ibrahim as Chief Executive Officer of Pakistan;

Jeffrey Hedberg as Group Chief Human ResourcesPeople Officer;

 

Christopher Schlaeffer

Matthieu Galvani as Chief Digital Officer;Executive Officer of Algeria; and

 

Jon Eddy

Enrique Aznar as Head of Emerging Markets;Chief Values and Culture Transformation Officer.

Alexander MatuschkaIn March 2017, Joshua Drew was appointed as Acting Group Chief Performance Officer;

Rozzyn Boy as Chief CommunicationsCompliance Officer following the resignation of Daniel Chapman. He will report directly to Scott Dresser, Group General Counsel. Mr. Drew has been a key member of the legal team since July 2016, when he joined us from Hewlett-Packard Enterprise, where he spent over five years in global roles with responsibility for anti-corruption compliance and Brand Officer;

Stephen Collins asinvestigations. He is also a former federal prosecutor in the U.S., including time with the U.S. Department of Justice’s Fraud section, which has responsibility for FCPA enforcement. This appointment has been discussed with the Audit Committee (which oversees compliance with the DPA, the SEC Judgment and the Dutch Settlement Agreement), the independent compliance monitor, the DOJ and the SEC. We are currently in the process of appointing a permanent Group Chief CorporateCompliance Officer.

In addition, Stan Chudnovsky and Regulatory Officer;

Erik AasJørn P. Jensen joined the supervisory board, and Jørn Jensen replaced Trond Ø Westlie as Headchairman of Bangladesh;

the audit committee.

Dmitriy Shukov as Head of Uzbekistan;

Oleksandr Komarov as Head of Kazakhstan; and

Yernar Nakisbekov as Head of Kyrgyzstan.

For more information on our directors and senior management, see “Item 6—Directors, Senior Management and Employees—A. Directors and Senior Management” below.

Organizational Structure

VimpelComVEON Ltd. is the holding company for a number of operating subsidiaries and holding companies in various jurisdictions. In the third quarter of 2015, we adopted a new regional structure, consisting of four strategic regions. Accordingly, our reporting structure is divided into the fourthree following business units, all of which report to our headquarters in Amsterdam:

 

Russia;

Major Markets (Russia and the Italy Joint Venture);

Emerging Markets (which includes our operations in Pakistan, Algeria Pakistan and Bangladesh); and

 

Eurasia (which includes our operations in Ukraine, Kazakhstan, Uzbekistan, Kyrgyzstan, Armenia, Tajikistan and Georgia); and

.

Italy.

Notwithstanding the foregoing, inour new regional structure described above, we currently operate and manage VEON Ltd. on a geographical basis. In accordance with accountingIFRS rules, we disclose eightthis results in seven reportable segments. These segments are based on the different economic environments and varied stages of development in differentacross the geographical areas, requiringmarkets we serve, each of which requires different investment and marketing strategies. On January 1, 2015, management decided to separately present certain operating units as separate

Our reportable segments to enhance understanding of the business and better reflect the actual structure of the VimpelCom Group. Accordingly, our reportable segmentscurrently consist of the eightseven following segments:

 

Russia;

 

Algeria;

Pakistan (which was split out of the former “Africa & Asia” reportable segment);

 

Algeria;

Bangladesh (which was split out of the former “Africa & Asia” reportable segment);

 

Ukraine;

 

Kazakhstan (which was split out of the former “CIS” reportable segment);

Uzbekistan (which was split out of the former “CIS” reportable segment); and

 

HQ and Others (which includes our operations in Kyrgyzstan, Armenia, Tajikistan, Georgia and Laos, as well as certain internal adjustments. Prior(transactions related to January 1, 2015,management activities within the results of our operations in Kyrgyzstan, Armenia, Tajikistan and Georgia were included in the former “CIS” reportable segment, and the results of our operations in Laos were included in the former “Africa & Asia” reportable segment)group).

Italy is no longer a reportable segment subsequent to its classification as an asset held for sale and discontinued operation following the signing of an agreement with CK Hutchison Holdings Ltd. to combine the company’s operations in Italy with 3 Italia in an equal joint venture. However, financial and operational information for Italy is included in this Annual Report on Form 20-F because completion of the Italy Joint Venture in Italy has not occurred and operations in Italy is a significant part of our business.Venture. For more information, please see NoteNotes 6, 13 and 26 to our audited consolidated financial statements included elsewhere in this Annual Report on
Form20-F, “Item 5—Operating and Financial Review and Prospects—Key Developments and Trends—Italy Joint Venture” and “Explanatory Note—Accounting Treatment of our Historical WIND Business and the new Italy Joint Venture.”

We also provide customer numbers for “Others,” which includes all results of our operations in Kazakhstan, Kyrgyzstan, Armenia, Tajikistan, Georgia and Laos.

From January 1, 2015 through June 30, 2016, management organized our business in eight reportable segments consisting of our seven current reporting segments and Kazakhstan. In the second quarter of 2016, management decided to no longer include Kazakhstan as a separate reportable segment due to the decreasing impact of operations in Kazakhstan on the overall business. As a result, the activities in Kazakhstan have been integrated into our Others category in this Annual Report on Form20-F. Our annual consolidated financial statements for the years ended December 31, 2015 and December 31, 2014 included in this Annual Report on Form20-F have been restated for this organizational change.

The table below sets forth our operating companies and significant subsidiaries, including those subsidiaries that hold our principal telecommunications licenses, and our percentage ownership interest, direct and indirect, in each subsidiary as of March 15,December 31, 2016. Unless otherwise indicated, our percentage ownership interest is identical to our voting power in each of the subsidiaries.

 

Subsidiary

  Country
of
Incorporation
  Percentage
Ownership
Interest
(Direct and
Indirect)
 

VimpelCom Amsterdam B.V.

  Netherlands   100%    100.0% 

VimpelCom Holdings B.V.

  Netherlands   100%100.0%(1) 

Wind Telecom S.p.A.

  Italy   100%100%(2)

WIND Acquisition Holdings Finance S.p.A.

Italy100%(3)

WIND Telecomunicazioni S.p.A.

Italy100%(4)

WIND Retail S.r.l.

Italy100%(5) 

PJSC VimpelCom“Vimpel-Communications” (“PJSC VimpelCom”)

  Russia   100%100.0(6)%(3)

Golden Telecom Inc.

Delaware100%(4) 

“Kyivstar” JSCPJSC

  Ukraine   100%100.0%(5)

B.V. VimpelCom Finance S.à r.l.

Netherlands/Luxembourg100.0%(6)

VIP Kazakhstan Holding AG

Switzerland75.0%(7) 

LLP “KaR-Tel”

  Kazakhstan   75.0%75.0%(8)

LLP “2 Day Telecom”

Kazakhstan59%(9)

LLP “TNS-Plus”

Kazakhstan49%(10) 

LLC “Tacom”

  Tajikistan   98.0%98.0(11)%(9) 

LLC “Unitel”

  Uzbekistan   100%100.0(12)%(10) 

LLC “Mobitel”

  Georgia   80.0%80.0(13)%(11) 

CJSC “ArmenTel”“Armenia Telephone Company”

  Armenia   100%100.0(14)%(12)

Menacrest AG

Switzerland99.9%(13) 

LLC “Sky Mobile”

  Kyrgyzstan   50.1%50.1(15)%(14) 

VimpelCom Lao Co. Ltd.

  Lao PDR   78.0%78.0(16)%(15) 

Weather Capital S.à r.l.

  Luxembourg   100%100.0(17)%(16) 

Weather Capital Special Purpose 1 S.A.

  Luxembourg   100%100.0(18)%(17) 

Global Telecom Holding S.A.E.

  Egypt   51.9%51.9%(18)

Oratel International Inc. Limited

Malta100.0%(19)

Moga Holding Limited

Malta100.0%(20) 

Omnium Telecom AlgeriaAlgérie (OTA) S.p.A.

  Algeria   23.7%23.7(20)%(21) 

Optimum Telecom Algeria S.p.A.

  Algeria   23.7%23.7(21)%(22) 

Pakistan Mobile Communications Limited

  Pakistan   51.9%44.0(22)%(23) 

Banglalink Digital Communications Limited

  Bangladesh   51.9%51.9(23)%(24)

Wind Tre S.p.A.

Italy50.0%(25) 

 

(1)VimpelCom Amsterdam B.V. holds 100% directly.
(2)VimpelCom AmsterdamHoldings B.V. holds 92.24% directly. Wind Telecom S.p.A. holds 7.76% of its own shares.
(3)Wind Telecom S.p.A. holds 100% directly.
(4)WIND Acquisition Holdings Finance S.p.A. owns 100% directly. Upon completion of the Italy Joint Venture, Weather Capital S.à.r.l. will own a 50% interest through a joint venture holding company. See “Item 5—Operating and Financial Review and Prospects—Recent Developments and Trends—Italy Joint Venture.”
(5)WIND Telecomunicazioni S.p.A. owns 100% directly.
(6)VimpelCom Holdings B.V. holds 100% minus one share directly. VimpelComVEON Ltd. holds one share directly.
(7)(4)PJSC VimpelCom holds 100% directly and indirectly through a wholly owned Cypriot holding company and two Delaware holding companies.
(5)VEON Ltd. holds 0.01% directly and VimpelCom Holdings B.V. holds 73.80% indirectly. Kyivstardirectly. “Kyivstar” JSC holds 26.19% of its own shares.

(8)(6)PJSC VimpelCom holds 100% directly.
(7)B.V. VimpelCom Finance S.à r.l. holds 75.0% indirectly through a wholly owned Dutch/Luxembourg holding company and a Swiss holding company.directly.
(8)VIP Kazakhstan Holding AG holds 75.0% directly.
(9)PJSC VimpelCom holds 59% indirectly through a number of subsidiaries.
(10)VimpelCom Holdings B.V. holds 49% indirectly through wholly owned Dutch and Kazakh holding companies.
(11)VimpelCom Holdings B.V. holds 98.0% indirectly through a wholly owned Swiss holding company.
(12)(10)PJSC VimpelCom holds 100% indirectly through wholly owned Dutch and BVI holding companies.
(13)(11)VimpelCom Holdings B.V. holds 80.0% indirectly through a number of wholly owned subsidiaries.companies.
(14)(12)PJSC VimpelCom owns 100% directly.
(15)(13)PJSCB.V. VimpelCom Finance S.à r.l. holds 50.1% indirectly through a wholly owned Dutch/LuxembourgSwiss holding company and Swiss anda Cypriot holding companies.company.
(14)Menacrest AG holds 100% directly.
(15)B.V. VimpelCom Finance S.à r.l. holds 78.0% indirectly through a wholly owned Dutch holding company. The local shareholder of VimpelCom Lao Co. Ltd. is the government of the Lao People’s Democratic Republic.
(16)PJSC VimpelCom Holdings B.V. holds 78.0%100% indirectly through twoa wholly owned Dutch and Dutch/Luxembourg holding companies.company.
(17)VimpelCom Holdings B.V.Weather Capital S.à r.l. owns 100% directly.
(18)Weather Capital S.à r.l. owns 100% directly.
(19)Weather Capital S.à r.l. holds 1.92%1.9% directly and Weather Capital Special Purpose 1 S.A. holds 50.00% plus one share directly.
(19)Global Telecom Holding S.A.E. owns 100% directly and indirectly through a Maltese holding company.
(20)Global Telecom Holding S.A.E. owns 100% directly and indirectly through a Maltese holding company.

(21)Global Telecom Holding S.A.E. holds a controlling interest of 45.6% directly and indirectly through Oratel International Inc. Limited and Moga Holding Limited. The Algerian National Investment Fund,Fonds National d’Investissement, holds 51% directly in Omnium Telecom Algérie (OTA) S.p.A. and a local minority shareholder named Cevital S.p.A. holds directly the remaining 3.4%.
(22)Omnium Telecom Algeria S.p.A. holds 99.99% directly.
(23)As of July 1, 2016, Global Telecom Holding S.A.E. holds 84.7% of PMCL indirectly through two wholly owned Maltese subsidiaries.subsidiaries and a nominee shareholder. See “Item 5—Operating and Financial Review and Prospects—Recent Developments and Trends —Algeria Transaction and Settlement.”
(21)Omnium Telecom Algeria S.p.A. holds 99.99% directly. See “Item 5—Operating and Financial Review and Prospects—Recent Developments and Trends—Algeria Transaction and Settlement.”
(22)Global Telecom Holding S.A.E. holds 100% of Pakistan Mobile Communications Limited (“PMCL”) indirectly through two wholly owned Maltese subsidiaries. WTPL and Bank Alfalah together will acquire approximately 15% of the shares of PMCL (reducing Global Telecom Holding S.A.E.’s indirect holding to approximately 85%) in exchange for the acquisition of 100% of the shares of Warid by PMCL and Warid will be subsequently merged into PMCL. See “Item 5—Operating and Financial Review and Prospects—RecentKey Developments and Trends—Pakistan Merger.”
(23)(24)Global Telecom Holding S.A.E. holds 99.99% indirectly through a wholly owned Maltese subsidiary.
(25)VimpelCom Holdings B.V. owns 50.0% indirectly through two Luxembourg holding companies and one Italian holding company.

Description of Our Business

VEON, through its operating companies, provides customers with mobile and fixed-line telecommunications services in certain markets, which are described more fully below.

Our Mobile Telecommunications BusinessBusinesses

The table below presents the primary mobile telecommunications services we offer to our customers and a breakdown of prepaid and postpaid subscriptions as of December 31, 2015.2016.

 

Mobile Service Description

  Russia AlgeriaPakistan PakistanAlgeria Bangladesh Ukraine KazakhstanUzbekistan UzbekistanOthers Other CountriesItaly

Mobile telecommunications services under contract and prepaid plans for both corporate and consumer segments

  

Prepaid—of which prepaid

90.7%

  Prepaid
89.198.392.293.090.097.6(4)

92.6%—of which postpaid

  Prepaid

98.1%10.9

 Prepaid

93.6%1.7

%(3) Prepaid

90.6%7.8

%(3) Prepaid

89.7%7.0

 Prepaid

98.3%10.0

 Prepaid

(4)2.4

 Prepaid

92.6%

Postpaid

9.3%

Postpaid(3)
7.4%
Postpaid

1.9%

Postpaid

6.4%

Postpaid

9.4%

Postpaid

10.3%

Postpaid

1.7%

Postpaid

(4)

Postpaid

7.4%

Value added and call completion services(1)

  Yes Yes Yes Yes Yes Yes YesYes(4)Yes

National and international roaming services(2)

  Yes Yes Yes Yes Yes Yes YesYes(4)Yes

Wireless Internet access

  Yes Yes Yes Yes Yes Yes YesYes(4)Yes

Mobile financial services

  Yes NoYes Yes Yes Yes Yes YesNoNo

Mobile bundles

  Yes Yes YesNo Yes Yes Yes YesYes(4)Yes

 

(1)Value added services include messaging services, content/infotainment services, data access services, location based services, media, and content delivery channels.
(2)Access to both national and international roaming services allows our customers and customers of other mobile operators to receive and make international, local and long distance calls while outside of their home network.

(3)Includes postpaid and hybrid (monthly fee with recharge possibility) customers.
(4)For a breakdown of prepaid and postpaid subscriptions and a description of the mobile services we offer in Kazakhstan, Kyrgyzstan, Armenia, Tajikistan, Laos and Georgia, see “—Description of Operations in HQ and Others—Mobile Business in HQ and Others—Description of Mobile Services in HQ and Others.”

Our Fixed-line Telecommunications and Our Fixed-line Internet Business

We offer voice, data and internet services to corporations, operators and consumers using a metropolitan overlay network in major cities throughout Russia, Italy, Ukraine, Kazakhstan and Uzbekistan. In Italy, we also use local loop unbundling (“LLU”), which allows us to use connections from Telecom Italia’s local exchanges to the customers’ premises.

In our fixed-line/mobile integrated business structure in Russia, Ukraine, Kazakhstan and Uzbekistan, fixed-line telecommunications use inter-city fiber optic and satellite-based networks.

In Italy, our fixed-line business uses an integrated network infrastructure with over 22,300 kilometers of fiber optic cable backbone and 1,636 LLU sites for direct customer connections.

Our fixed-line business in Pakistan includes internet and value added services (“VAS”) over a wide range of access media, covering major cities of Pakistan. In Armenia, our fixed-line business offers a wide range of services, including PSTN-fixed and IP telephony, internet, data transmission and network access, domestic and international voice termination and TCP/IP international transit, over our national networks. In addition, for international mobile operators, we provide voice call termination to our network in Georgia.

We do not offer fixed-line services in Algeria, Bangladesh, Kyrgyzstan, Tajikistan or Laos.

Fixed-Line Service DescriptionRussiaAlgeriaPakistanBangladeshUkraineKazakhstanUzbekistanOther
Countries
Italy
Business and Corporate Services, providing a wide range of telecommunications and information technology and data center services to companies and high-end residential buildingsYesNoYesNoNoYesYesYes(1)Yes
Carrier and Operator Services, which provide consolidated management of our relationship with other carriers and operators. The two main areas of focus in this line of business are:YesNoYesNoNoNoNoNoYes

•    generating revenue by providing a specific range of telecommunications services to other mobile and fixed-line operators and ISPs in Russia and worldwide; and

•    optimizing costs and ensuring the quality of our long distance voice, internet and data services to and from customers of other telecommunications operators and service providers worldwide by means of interconnection agreements

Consumer Internet Services, which provide fixed-line telephony, internet access and home phone services (on a VoIP and copper wire basis)YesNoYesNoNoYesYesYes(1)Yes

Consumer Voice Offerings

YesNoNoNoNoYesYesYes(1)Yes
Corporate Voice Offerings, which provide fixed-line voice services, data services, VAS and connectivity services to corporate customers, including large corporate customers, small and medium enterprises (or “SMEs”) and small office/home offices (or “SOHOs”)YesNoYesNoYesYesYesYes(1)Yes
Internet and Data Services, which provide internet and data transmission services to both consumer and corporate customersYesNoYesNoYesYesYesYes(1)Yes

(1)For a description of the fixed-line services we offer in Armenia and Georgia, see “—Description of Operations in HQ and Others—Fixed-line Business in HQ and Others.”

For a description of our operations in each of our eight reportable segments in addition to the Italy business unit, see the sections entitled “—Description of Operations of the Russia Segment,” “—Description of Operations of the Algeria Segment,” “—Description of Operations of the Pakistan Segment,” “—Description of Operations of the Bangladesh Segment,” “—Description of Operations of the Ukraine Segment,” “—Description of Operations of the Kazakhstan Segment,” “—Description of Operations of the Uzbekistan Segment,” “—Description of Operations in HQ and Others” and “—Description of Operations of the Italy Business Unit.”

Strategy

In August 2015, we announced the six strategic priority areas on which we intend to focus going forward. These comprise (i) new revenue streams, (ii) digital leadership, (iii) performance transformation, (iv) portfolio and asset optimization, (v) world class operations and (vi) structural improvements. In creating these six priority areas, we have reflected the major trends facing the telecommunications industry including cost and pricing pressures, the rapid migration to data, the need to capture and monetize new revenue streams and the requirement to be flexible and agile in an increasingly digital world. We plan to implement these strategies as set forth below.

New revenue streams: Capitalize on new revenue streams created by data growth, fixed-mobile convergence and B2B opportunities.

The move toward a data-centric world is the single biggest industry change away from the traditional voice-heavy model. We are investing in our 3G and 4G/LTE networks to provide high speed services to our customers and support the continued strong growth of mobile data traffic. Key factors for success over the next few years for any telecommunications operator will be to better manage mobile data pricing and to monetize the growth in mobile data traffic. Therefore, we strive to ensure that we offer a proactive and customer-centric transition from legacy voice pricing to data-centric pricing with bundled tariff plans, with the ambition to maintain and ultimately grow ARPU. Mobile data offerings are already becoming a significant decision factor for certain customer segments, and we expect this trend to continue.

We believe that our customers have an increasing demand for seamless mobile and fixed-line services as they switch between devices and locations. With significant broadband infrastructure currently in place in five key markets (Russia, Ukraine, Italy, Kazakhstan and Armenia), we believe that we are well-positioned to capitalize on this convergence. Having launched convergent household bundles in Italy and having achieved increased retention and revenues as a result, we plan to continue to drive fixed mobile convergence adoption in other markets, launching integrated triple play and quadruple play bundles while smartly expanding our fixed footprint.

We also believe that there is significant business to business (“B2B”) growth potential in all of our markets, particularly with respect to small and medium enterprises interested in a variety of products like mobile and fixed convergence and big data management. By tapping into underserved customer segments, extending offerings and improving service quality, we plan to turn B2B into a major growth engine, unlocking opportunities across our segments.

Digital leadership: Offer innovative services and products and provide the best “value-for-money” data product portfolio, while staying highly price-competitive, in order to help ensure that VimpelCom is the natural choice for customers in a data-centric world.

We plan to achieve a digital leadership position in our markets by aiming to transform our telecommunications model and radically digitalizing the customer journey, providing a seamless omni-channel experience to customers across their needs. Full digitalization of the customer journey will allow us to drastically simplify the service model while offering the convenience of 24/7 digital services. In order to achieve this, we have begun building a rich ecosystem of digital touchpoints and state of the art tools enabling automated and accurate customer care interactions. We are undertaking a significant digitalization of our back-end processes and systems, including new, agile business support systems and operations support systems to support this transformation. Mobile financial services are an important service we offer, as we are active in countries with underdeveloped banking systems. In addition, we are exploring options to offer television and video services in all of our markets, as we are already doing in Russia with our Internet Protocol television (“IPTV”) offerings.

From the technology perspective, we have critically revisited our entire IT landscape. A large-scale transformation project has been launched, with the objective of enabling new capabilities such as omni-channel customer service, flexible product bundling and more real-time customer engagement.

Performance transformation: Increase efficiency with a new operating model.

The objective of our performance transformation is to build a new global organizational operating model that will bring together all our operating companies and our HQ to truly operate as one group. We plan to achieve this by creating global and regional synergies for transactional services, consolidating our global expertise, and rethinking and improving the way we manage our networks and customer service. By streamlining business processes such as supply chain and procurement, and by making them truly global, we believe that we will be better placed to capture economies of scale. Our new business model is equipped with strong capabilities to drive profitability in order to function as a value creation engine for the future, which should enable us to considerably reduce our cost base. The freed-up funds will be the base for what we plan to be a major investment program, with the goal of reinventing VimpelCom as the most streamlined digital operator in the world.

Portfolio and asset optimization: Consolidate and rationalize telecommunications portfolio through in-market consolidation, monetization of tower portfolio, network sharing and disposal of non-core assets.

Today many of our markets are fragmented and may undergo a wave of consolidation. Being number one or a strong number two in a market makes a substantial difference and, to a certain extent, determines profitability. Therefore, in order to reinforce our strategic position, we intend to focus on our existing footprint, with selective in-country consolidation by acquiring either mobile and/or fixed broadband assets. To complement this strategy, we have disposed of certain non-core assets in Cambodia, Vietnam, Burundi, Canada, the Central African Republic and are in the process of selling our operation in Zimbabwe. We carefully scrutinize any investment in our legacy infrastructure that does not also support our data business, while aiming to ensure that we remain able to deliver a set of core traditional telephone services that fully meet customer expectations. We have made, and intend to make in the future, selective moves to a more asset light network model with strategic network sharing partnerships and acceleration of monetization of our tower portfolio. Our implementation of our portfolio and asset optimization in 2015 included:

Algeria transaction

In January 2015, we closed the sale by GTH of a non-controlling 51% interest in OTA, which operates under the brand name Djezzy, to the FNI (the “Algeria Transaction”). The partnership with the FNI strengthened Djezzy’s position and prospects, with greater opportunities for our operations in Algeria. The closing of the Algeria Transaction also enabled us to commence a transformation program in Djezzy. See “Item 5—Operating and Financial Review and Prospects—Recent Developments and Trends—Algeria Transaction and Settlement” for more information.

Italy tower sale

In March 2015, we successfully completed the sale by WIND Italy of 90% of the shares of Galata, a towers business owning 7,377 towers in Italy, for approximately US$770 million. At the same time WIND Italy entered into a Tower Services Agreement for an initial term of 15 years with Galata for the provision of a broad range of services on the contributed sites and sites subsequently built by Galata hosting WIND Italy equipment. See “Item 5—Operating and Financial Review and Prospects—Recent Developments and Trends—Network and Tower Sharing Agreements” for more information.

Russian network sharing

In December 2015, we signed an amendment to an agreement with MTS to share 4G/LTE radiofrequencies in 20 regions of Russia, and we entered into an agreement with MegaFon for joint planning, development and operation of 4G/LTE networks in ten regions of Russia. See “Item 5—Operating and Financial Review and Prospects—Recent Developments and Trends—Network and Tower Sharing Agreements” for more information.

Italy Joint Venture

In August 2015, we entered into an agreement with Hutchison, which owns indirectly 100% of Italian mobile operator 3 Italia, to form an equal joint venture holding company that will own and operate our telecommunications businesses in Italy. The joint business of WIND Italy and 3 Italia is expected to have over 31 million mobile customers and the strength and scale to drive competition in Europe’s fourth largest telecoms market. See “Item 5—Operating and Financial Review and Prospects—Recent Developments and Trends—Italy Joint Venture” for more information.

Pakistan Merger

In November 2015, we entered into an agreement with WTPL, the parent company and majority shareholder of Warid, and Bank Alfalah Limited to merge our telecommunications businesses in Pakistan. The combined business of PMCL and Warid is expected to have around 10,000 towers and serve over 45 million customers. See “Item 5—Operating and Financial Review and Prospects—Recent Developments and Trends—Pakistan Merger” for more information.

Zimbabwe disposal

In November 2015, we entered into an agreement with ZARNet (Private) Limited (“ZARNet”) to sell our indirect equity stake in Telecel Zimbabwe (Private) Limited. The transfer of ownership to ZARNet is subject to the satisfaction of customary closing conditions.

World class operations: Create a superior customer experience, optimize distribution and develop superior pricing capabilities, while continuously upgrading networks.

We are undertaking a systematic effort, involving dedicated analytics and research, to continuously optimize customer experience and drive superior pricing through integrated mobile bundles that combine traditional voice with SMS and, most importantly, data. We believe that these measures will provide value to our customers while at the same time protecting our revenue stream from cannibalization among various services, such as SMS and instant messaging. In order to optimize our distribution, we focus on what we believe to be the most efficient channels in each market. We expect these actions to reduce churn and significantly reduce our retention and commercial costs, while maintaining and strengthening our position as a market leader in Net Promoter Score (“NPS”).

In order to deliver on our goal of being a world class operator, we have focused and will continue to focus on building a solid and experienced management team. In 2015, our executive team was rebuilt, and 75% of our executives are new to the company, but not to the industry or their respective fields of expertise. Through the changes to our executive team and wider managerial changes in our group, we have laid a strong foundation to help us manage the challenges ahead. One focus of the team is to further strengthen a culture of ethical behavior with a zero tolerance approach to unethical conduct.

Structural improvements: Optimize capital structure.

Although important steps have been taken over the past two years to address our capital structure, we plan to make further structural improvements. This will remain a focal point going forward.

In 2014 and 2015, we refinanced a total of US$26 billion in debt, reducing our cost of debt to 6.3% in 2015 (from 8.2% in 2014) and substantially extending our debt maturity schedule. Also in 2014, we secured a revolving credit facility with our relationship banks for US$1.8 billion, substantially improving our liquidity profile.

In addition, in 2015, we announced two major transactions that helped improve our capital structure. Firstly, following the successful closing of the Algeria Transaction, the proceeds from which were used to pay down indebtedness, we successfully completed a tender for US$1.8 billion of outstanding bonds. In addition, US$500 million was repaid under our revolving credit facility and RUB bonds were also bought back at a time when interest rates reached 20% and above. Secondly, through the three successive refinancings of the WIND Italy debt in 2014 and 2015, a more sustainable capital structure was created. Upon the completion of the Joint Venture, we expect to reduce our net debt to EBITDA ratio substantially.

Competitive Strengths

We believe that the following competitive strengths will enable us to retain our customer base, capitalize on growth opportunities in the markets in which we operate and maintain and expand our current market share positions.

Diversified Operations and Cash Flows

Our business is diversified across geographies, with operations in 14 countries as of December 31, 2015. Our geographic diversity helps insulate us from concentrated risks associated with potential economic or political instability in a particular country or region. This diversification also allows us to benefit from diversified cash flows across our businesses, creating a strong liquidity position. With respect to our largest markets, we are the number one mobile operator in Ukraine, Algeria, Pakistan and Uzbekistan, the number two mobile operator in Bangladesh and Kazakhstan and the third-ranked mobile operator in Russia and Italy, each based on the number of customers as of December 31, 2015.

Attractive emerging markets portfolio with significant upside

We are one of the leading international mobile operators with established leadership positions in emerging markets. We believe that several of these markets have significant upside potential stemming from low mobile voice and data penetration rates. Penetration rates in Bangladesh, Pakistan and Uzbekistan are 83%, 65% and 66%, respectively, as of December 31, 2015, below Western European levels.

Further, in certain of these markets, the proliferation of affordable smartphones and bundled mobile packages is driving growth in the uptake of mobile data and VAS. We believe our customers are using connectivity in new ways: with the expansion of access to content, applications, messaging, entertainment and social networking, and, as a result, demand for data services in these markets is growing. We believe we can leverage our market position in these countries to capitalize on increases in penetration rate and data usage. In addition, the telecommunications markets in Bangladesh, Pakistan and Eurasia have a large potential for customer base growth and revenue growth from relatively low penetration rates particularly with respect to SMEs. In these markets, we seek to leverage our knowledge and experience across our emerging markets footprint and in our more mature markets to capture this growth.

Solid financial profile with proven access to multiple funding sources

Historically, we have significantly grown our business while seeking to impose strict financial discipline in order to develop a solid capital structure and maintain strategic leverage and strong liquidity positions. Through the completion of financing activities of approximately US$21 billion in 2014 and approximately US$5 billion in 2015, we have substantially improved our debt maturity profile and liquidity position and significantly lowered our annual interest costs.

We have established a long-standing network of relationships with a large number of local and international financial institutions that have to date consistently provided us with the short- and long-term resources required to finance our operations, and grant us the liquidity to fund our working capital needs. We also have a strong track record in the public debt markets as in the past we have raised significant amounts of capital through bond issuances by our subsidiaries. Moreover, we are supported by a strong equity value cushion from our underlying group portfolio, with a total VimpelCom Group market cap of US$5.8 billion as of December 31, 2015. As a listed company, we also have access to the public equity markets as an additional source of funding and liquidity. We believe that our financial discipline, solid debt and cash positions and balanced mix of funding sources will enable us to continue to execute our business plan and support our group.

Recognized local brand names

We market our mobile services under local brand names in each of our markets. We benefit from a high level of brand awareness due to our local market leading positions. Our “Beeline” brand name is very well-established in a number of countries, including Russia (where we introduced the brand in 1993), Kazakhstan, Uzbekistan, Armenia, Tajikistan, Georgia, Laos and Kyrgyzstan. In Ukraine, we market our mobile services primarily under the “Kyivstar” brand. This high level of brand awareness enables us to up-sell and cross-sell our products and introduce new services that require a strong level of trust from consumers, such as MFS. We also have powerful brands for our operations in Africa and Asia, including “Djezzy,” “Mobilink” and “banglalink”. In Italy, the “WIND” brand is well-established and enjoys high recognition. We believe that we have maintained the strength of these brands by offering innovative new products and services to provide our customers with faster access and easier usage and through our continuing commitment to providing high-quality customer service.

Broad distribution network

We have large sales and distribution networks for mobile and fixed-line services in the markets where we operate, which serve to enhance our brand visibility, maintain customer contact and expand the services we provide to our customers. These networks are used for both sales and customer care, allowing high standards of customer service. Our network consists of our own branded shops, franchise network, simple retail agreements with local retail competitors and networks of strategic retail partners. An efficient mix of these channels helps us to maintain our competitive market positions across all of our markets.

Consistent leader in customer experience

We provide specialized customer service to our different customer segments. We believe that our ability to provide specialized customer service has helped us maintain a high level of customer satisfaction with our products and services and stabilize churn in a majority of our markets. We also believe that we have provided particularly high levels of customer service to our corporate customers. By optimizing the customer experience and driving superior pricing through integrated mobile bundles that combine traditional voice with SMS and, most importantly, data, as of December 31, 2015, we have achieved the highest customer experience scores among peers in Bangladesh, Kyrgyzstan, Ukraine, Uzbekistan, Armenia and Algeria in terms of NPS, a market tool used to measure customer loyalty.

Optimized pricing structure supporting strong margins

Acknowledging differences in competitive situations and consumer behavior across markets, we undertake a systematic effort, involving dedicated analytics and research, to develop optimal pricing structures. We believe that this approach to pricing enables us to extract value from all of our market segments and allows us to offer different tariffs and solutions to all market segments and types of companies, including special tariff options and mobile bundles for voice, messaging and data services. We believe that such pricing supports strong Adjusted EBITDA margins compared to our global peers.

Experienced management team

Our management teams across our group have extensive experience operating in the telecommunications industry. These seasoned management teams have been successful in developing a portfolio of mobile network operations in competitive and rapidly evolving emerging markets, as well as in developed, mature markets. We also ensure that we have seasoned and experienced management teams for each of our operations. We believe that our management teams put us in a strong position to successfully implement our business strategy worldwide.

Description of Operations of the Russia Segment

Mobile Business in Russia

Description of Description—Mobile ServicesBusiness in Russia

In Russia, through our operating company PJSC VimpelCom and our “Beeline” brand, we primarily offer mobile telecommunications services to our customers under two types of payment plans: postpaid plans and prepaid plans. As of December 31, 2015,2016, approximately 9.3%89.1% of our customers in Russia were on prepaid plans, representing 19% of our revenue in Russia, and approximately 10.9% of our customers in Russia were on postpaid plans, and approximately 90.7%representing 81% of our customersrevenue in Russia were on prepaid plans.Russia.

The tablestable below presentpresents the primary mobile telecommunications services we offer in Russia.

 

Mobile Voice ServicesService

  

Description

Voice Services(1)

  

Includes airtime charges from mobile postpaid and prepaid customers, including monthly contract fees for a predefined amount of voice traffic and roaming fees for airtime charges when customers travel abroad.

Included in voice services is our “Possibilities with zero,” which allows our prepaid customers to stay connected even in the event that they have a zero account balance. This service includes “Receiving Party Pays,” “Call Me Back” and “Fill Up My Balance,” and allows us to increase voice traffic and revenue without causing average price per minute to decrease. In 2015, we have optimized our portfolio of voice tariff options and simplified roaming pricing.

Mobile Voice ServicesRoaming

  

Description

Roaming(2)

In Russia, asAs of December 31, 2015,2016, we had active roaming agreements with 588601 GSM networks in 214 countries respectively, in Europe, Asia, North America, South America, Australia and Africa. Additionally, we provided GPRS roaming with 466486 networks, in 178180 countries, and 4G/LTE roaming with 78170 networks in 6394 countries.

PJSC VimpelCom offers a customized application for mobile network enhanced logic (“CAMEL”), an intranetwork prepaid roaming service, which allows prepaid customers to automatically receive access to roaming services provided they have a positive account balance. The CAMEL service allows us to implement real time cost control, provide more dynamic service to our clients and reduce the number of non-paying customers caused by roaming. As of December 31, 2015, we provided our Russian customers with CAMEL roaming through 278 operators in 133 countries.

(1)For a description of MTR and MNP regulations, please refer to the section of this Annual Report on Form 20-F entitled “Exhibit 99.2—Regulation of Telecommunications.”
(2)Roaming agreements generally state that the host operator bills PJSC VimpelCom, which PJSC VimpelCom pays, and then PJSC VimpelCom subsequently bills customers for the roaming services on the customer’s monthly bill.

Basic VAS Package

Caller-ID, voicemail, call forwarding, conference calling, call blocking and call waiting

Messaging Services

SMS, MMS and voice messaging (which allows customers to send pictures, audio and video to mobile phones and toe-mails), and mobile instant messaging

Content/infotainment services

Voice services (including referral services); content downloadable to telephone (including music, pictures, games and video); RBT and SMS services (including information services such as news, weather, entertainment chats and friend finder)

Mobile financial services

Mobile payment, banking card, trusted payment, banks notification and mobile insurance

Wireless Internet access

Access is offered through GPRS/EDGE, 3G/HSPA and 4G/LTE
Special wireless “Plug&Play” USB modems, which provide our customers with a convenient tool for internet access
Information and content services (such as weather forecasts or horoscopes)
Mobile television and video streaming
Google Play Carrier Billing (offering certain Google products and payment through a customer’s mobile account)
Apple Carrier Billing (offering App Store, iTunes and Apple products and payment through a customer’s mobile account)
Windows Phone Store Billing (offering Windows Phone Store products and payment through a customer’s mobile account)
Unstructured supplementary services data menu (a self-help and entertainment portal)
DSTK portal (a self-help and entertainment portal)
IVR portal (information and content services portal)

Service

Description

SMS services, Bee Number requests (information and content services provider)
Mobile portal (browsing, entertainment and information services provider)
SMS, voice and Unstructured Supplementary Service Data technology through which third party content is provided

M2M/IoT

M2M refers to direct communication between devices using any communications channel, including wired and wireless. M2M communication can range from industrial instrumentation, enabling a sensor or meter to communicate the data it records (such as temperature, inventory level, etc.) to application software. Such communication was originally accomplished by having a remote network of machines relay information back to a central hub for analysis, which would then be rerouted into a system like a personal computer. More recent M2M communication has changed into a system of networks that transmits data to personal appliances. The expansion of IP networks around the world has made M2M communication quicker and easier while using less power. These networks also allow new business opportunities for consumers and suppliers.
IoT is the internetworking of physical devices, vehicles (also referred to as “connected devices” and “smart devices”), buildings, and other items—embedded with electronics, software, sensors, actuators, and network connectivity that enable these objects to collect and exchange data.
We offer a M2M Control Center solution for all M2M/IoT verticals based on the global Cisco Jasper cloud solution. The product consists of special M2MSIM-cards, API, and a multi-functionalweb-interface.

Geo-positioning services

Beeline Business providesgeo-positioning and compass service for fleet and assets management via GPS/GLONASS with special devices (trackers) or with smartphones and tablets. We intend to continue developing these services for more accurategeo-positioning and big data information and to create tasks and task management forend-users via mobile apps.

Corporate SMS services

We provide direct connection to SMS centers for large companies and aggregators. We continued with the project of reducing spam SMS messages received by our customers in 2016 and made significant progress, as the average number of spam SMS per month is below one, as of December 31, 2016.

Fixed Mobile Convergence

Beeline Business offers FMC services to corporate clients providing use of their mobile phone as an extension of their PBX. We provide these services in 76 cities in Russia.

Mobile Cloud Solutions

We are also continuing to develop our cloud product portfolio and there are several cloud solutions (such as MSO 365, Megaplan and 1C Counting) that we launched in 2015.

Service

Description

MVNO services

MVNO is a wireless communications services provider that does not own the wireless network infrastructure over which the MVNO provides services to its customers. An MVNO enters into a business agreement with a mobile network operator to obtain bulk access to network services at wholesale rates, and then sets retail prices independently. An MVNO may use its own customer service, billing support systems, marketing, and sales personnel, or it could employ the services of a mobile virtual network enabler (MVNE).
Since 2014, SIM TELECOM has sold our tariff plans fornon-residents and expatriates in Russia under the SIM SIM brand. As part of the agreement, we acquired a 50.3% controlling interest in SIM TELECOM. SIM SIM is the first national MVNO within our network in Russia and it has launched new tariff plans and services (including translation, transportation and legal assistance services) for expatriates in Russia. In March 2016, we announced an agreement with SIM TELECOM to launch Russia’s first expatriate MVNO customer solution.

Mobile Bundles.Tiered data-plans provide smartphone customers with data, voice and SMS packages. In 2016, we focused on a new simplified tariff portfolio with competitive prices in combination with transparent services. In addition to Shared Data Services and Shared Everything Bundle Service, offering the option of multiple SIM cards for one account, in 2016 we launched the FMC proposal “All in one” for B2C prepaid subscribers combining FTTB internet and IPTV mobile services into one bundle.

Distribution.

Our primary sales channels in Russia consist of monobrand, multibrand and national partners. Monobrand channels constituted 18% of the channel mix as of December 31, 2016. The number of owned retail monobrand stores was 1,499 as of December 31, 2016, as compared to 1,455 owned retail monobrand stores as of December 31, 2015.

In the second quarter of 2016, we stopped the closure of certain franchise stores, which were due to close as a result of the difficult economic situation in Russia. In addition, a new franchise model was developed and launched. The “Plug&Play” franchise model represents a fully packaged solution, with a store opening process managed by PJSC VimpelCom.

As of December 31, 2016, the number of franchise stores was 2,069, compared to 2,044 as of December 31, 2015. As of December 31, 2016, we had 144 “Know How” stores, and 56 “Know How” stores in a new format of multibrand stores with regional dealers, compared to 117 “Know How” stores and 34 stores in a new format of multibrand stores as of December 31, 2015.

Additionally, in 2016, we reached an agreement with Svyaznoy, a national mobile retailer, focused on the distribution of complex products, such as tariff packages and fixed and mobile convergence. B2B agents were shifted to the B2C segment, creating a separate multibrand channel along with regional dealers and alternative retail. We also increased the number of regional dealers to manage this channel. Sales of tariff packages increased for all channels by 4%, reaching 11% in the sales mix.

We also reevaluated trade conditions in all channels in order to stimulate high quality sales in the B2C segment. Fixed salaries were shifted to trade commission arrangements, to motivate partners and salespeople through increased revenue-sharing. Additionally, we launched the “Need for sales 2.0” program, aimed at stimulating upsell (based on the value-based index).

Specialized customer care.

The Beeline brand continued to enhance customer service to improve its NPS and reduce the number of calls to call centers in 2016. The NPS is an indicator that correlates loyalty and growth levels. We implemented “clever customer segmentation” for B2C mobile clients in call centers, which allowed us to focus on the main customer segments from a business and service perspective. In addition, we carried out a root cause analysis of the reasons for calls to our call centers, which helped us to implement more than 100 initiatives in all our businesses (B2C, B2B and FTTB and IPTV) with the aim of providing our clients with better service. Several incentives were taken to transfer requests of our customers from traditional voice channels to digitalized text channels. The successful mobile self-service application for iOS, Android and WindowsPhone, which allows customers to manage all charged Beeline services, has been downloaded over 10 million times and the monthly active base doubled during 2016, reaching over 3 million active customers per month, as of December 31, 2016. The launch of a chat function with a customer service agent in our mobile application tripled our requests received through chat, to 450, 000 requests per month as of December 2016. Further steps towards digitalization include pilots of Visual IVR, a platform that guides inbound smartphone callers to aweb-based support experience, thus personalizing the support journey for customers already on their way to an operator at a call center, and Bots, a software robot that converses in natural language, provides necessary information and answers clients’ questions like a call center operator. Apart from these pilots, all products go through usability and user acceptance tests (“UAT”) during the “analysis-design” stage before launch, to address any design or IT changes, which ensures their quality, transparency and functionality.

The customer experience team is involved in designing customer journeys and product notifications within the Business Support System scope, which is expected to be launched in 2017. Customer care tools (such as “Voice of Customer,” which is currently gathering feedback from clients in various channels) are being used in order to develop the Beeline network by highlighting “white spots” (areas with considerable amount of complaints on network quality and where tower construction is in demand). All these measures helped to raise NPS in 2015 and 2016 and increase the gap between us and our nearest competitor in Russia.

Competition—Mobile Business in Russia

According to Analysys Mason, there were approximately 257 million mobile customers in Russia as of December 31, 2016, compared to 251.4 million mobile customers as of December 31, 2015, representing a mobile penetration rate of approximately 177.2%, an increase from 172.4% as of December 31, 2015.

The following table shows our and our primary mobile competitors’ respective customer numbers in Russia as of December 31, 2016:

Operator

Customers
(in millions)

MTS

79.6

MegaFon

75.6

PJSC VimpelCom

58.3

Tele2

41.4

Source: Analysys Mason.

Mobile Business in Pakistan

Description—Mobile Services in Pakistan

Pakistan is mainly a 2G market; however, 3G is growing following its launch in 2014. We operate in Pakistan through our operating company, Pakistan Mobile Communications Limited (“PMCL”) and our brand, “Jazz,” which is the historic Mobilink brand together with the newly merged Warid brand. See “Item 5—Operating and Financial Review and Prospects—Key Developments and Trends—Pakistan Merger.” In 2016, PMCL had launched 3G services in over 350 towns and cities and 4G/LTE services in 30 cities.

In Pakistan, we offer our customers mobile telecommunications services under postpaid and prepaid plans. As of December 31, 2016, approximately 98.3% of our customers in Pakistan were on prepaid plans and approximately 1.7% of our customers in Pakistan were on postpaid plans.

The table below presents the primary mobile telecommunications services we offer in Pakistan.

 

Mobile VASService

  

Description

Voice Services

Includes airtime charges from mobile postpaid and prepaid customers, including monthly contract fees for a predefined amount of voice traffic and roaming fees for airtime charges when customers travel abroad

Basic VAS Package

  Caller-ID, voicemail, call forwarding, conference calling, call blocking and call waiting

Messaging Services

SMS, MMS (which allows customers to send pictures, audio and video to mobile phones and toe-mail), and mobile instant messaging

Content/chat/infotainment services

Music; live audio streaming; infotainment services for religious, sports, comedy, quotes, news, weather and other content; and IVR Chat

Data access services

On GPRS, EDGE and 3G

RBT

Customized ring back tones

Mobile Financial Services)

Mobile payment, banking card, trusted payment, banks notification and mobile insurance

Roaming

In Pakistan, as of December 31, 2016, we had active roaming agreements with 287 GSM networks in 150 countries, covering a number of countries in Europe, Asia, North America, South America, Australia and Africa. Additionally, we provided GPRS roaming with 194 networks in 105 countries and CAMEL roaming through 61 networks in 42 countries. Generally, each agreement with roaming partners provides that the operator hosting the roaming call sends us a bill for the roaming services used by our customer while on the host’s network. We pay the host operator for the roaming services and bill the amount due for the provision of roaming services on our customer’s monthly bill.

Mobile Bundles. We offer bundled offers on 4G/LTE, 3G and 2G networks. In 2016, we focused on a technology agnostic mobile internet portfolio. Apart from pure internet bundles, we also provide hybrid bundles, which include voice and SMS and can be individually created according to customer needs.

Distribution.In Pakistan, we offer a portfolio of tariffs and products designed to cater to the needs of specific market segments, including mass-market customers, youth customers, personal contract customers, SOHOs (with one to five employees), SMEs (with six to 50 employees) and enterprises (with more than 50 employees). We offer corporate customers several postpaid plan bundles, which includeon-net minutes, variable discounts for closed user groups andfollow-up minutes based on bundle commitment. As of December 31, 2016, our sales channels in Pakistan include eight company stores, 21 business centers, a direct sales force of 208 employees, 350 exclusive franchise stores, 230 contractual direct-selling representatives, and over 212,000

non-exclusive third party retailers. Fortop-up, we offer prepaid scratch cards and electronic recharge options, which are distributed through the same channels. Jazz brand SIMs are sold through more than 30,000 retailers, supported by biometric verification devices.

Biometric verification.Following various terrorist attacks, the Government of Pakistan introduced Standard Operating Procedures (“SOP”) in 2015 requiring all mobile operators tore-verify their entire customer base through biometric verification, with the exception of SIM cards issued in the names of companies for use by employees. For our subsidiary in Pakistan, this involved there-verification of more than 38 million SIM cards, and SIM cards that could not be verified had to be blocked by the operators. As a result of there-verification, the Mobilink brand (now Jazz) lost customers, retaining 87% of its subscriber base.

Competition—Mobile Business in Pakistan

The following table shows our and our competitors’ respective customer numbers in Pakistan as of December 31, 2016:

Operator

Customers in
Pakistan

(in millions)

PMCL (“Jazz”) (Mobilink and Warid)

51.6

Telenor Pakistan

39.5

Zong

26.9

Ufone

18.6

Source: The Pakistan Telecommunication Authority for all companies except PMCL.

According to the PTA, there were approximately 136.5 million mobile customers in Pakistan as of December 31, 2016, compared to 125.9 million mobile customers as of December 31, 2015, representing a mobile teledensity of approximately 69.8%, an increase from 65.3% as of December 31, 2015.

Mobile Business in Algeria

Description—Mobile Business in Algeria

The mobile industry in Algeria has grown rapidly over the past ten years as a result of increased demand by individuals and newly-created private businesses and the expansion of the Algerian economy. Innovative services and declining tariffs have made mobile services more appealing to the mass-market customer segment, while advertising, marketing and distribution activities, as well as improved service quality and coverage, have led to increased public awareness of, and access to, the mobile telecommunications market.

We operate in Algeria through our operating company, Optimum, and our brand, “Djezzy.” In October 2016, Optimum launched 4G/LTE services in Algeria and, by the end of 2016, had expanded these services to 20 provinces (out of 48 wilayas (provinces)) across the country, including Algiers, and the largest provinces in terms of population. In Algeria, we generally offer our customers mobile telecommunications services under prepaid and postpaid plans. As of December 31, 2016, prepaid, postpaid and hybrid (a monthly fee with recharge possibility) customers represented approximately 92.2%, 3.0% and 4.8%, respectively, of our customers in Algeria.

OTA is owned 45.6% by our subsidiary, GTH, and 51% in anon-controlling interest by the Algerian National Investment Fund. The establishment of this partnership in January 2015 strengthened OTA’s position and prospects, with greater opportunities for our operations in Algeria. VEON Ltd. will continue to exercise operational control over OTA and, as a result, will continue to fully consolidate OTA, which holds 99.99% of Optimum. During the course of 2016, the operating company in Algeria changed from OTA to Optimum. Historical references to our operating company in Algeria have therefore been retained as OTA throughout this Annual Report on Form20-F.

The table below presents the primary mobile telecommunications services we offer in Algeria.

Service

Description

Voice Services

Includes airtime charges from mobile postpaid and prepaid customers, including monthly contract fees for a predefined amount of voice traffic and roaming fees for airtime charges when customers travel abroad

Roaming

Total extranet retail roaming revenues generated abroad by outgoing voice calls and extranet roaming retail subscription fees for all services

Wireless internet

Provided through GPRS, EDGE, 3G and 4G/LTE technology. Customers can use data services both aspay-per-use and through a bundle

Mobile financial services

P2P credit transfer and credit loan

Basic VAS Package

Caller-ID, call forwarding, conference calling, call blocking, and call waiting

Messaging Services

SMS, MMS (which allows customers to send pictures, audio and video to mobile phones and toe-mail), and mobile instant messaging

Content/chat/infotainment services

Sports related services, religious content, taxi applications ande-learning for customers

Data access services

On GPRS and EDGE, 3G and 4G/LTE

RBT

Customized ring back tones

Distribution. We sell our mobile telecommunications services through indirect channels (distributors) and through our “Djezzy” branded shops, with a total own “Djezzy” shops and indirect points of sales of 2,098 as of December 31, 2016, of which 95 are monobrand own shops rented, equipped, staffed and managed by Optimum, including 1,102 shops equipped with IT material and sales applications. Our nine exclusive national distributors cover all 48 wilayas (provinces) of Algeria and are distributing our products through over 70,000 points of sale, of which 57,000 are authorized to sell airtime and 13,000 of which are authorized to sell SIMs. As of December 31, 2016, we also had a pool of more than 100 agents in call centers, who focus on customer care, including retention, troubleshooting and handling complaints. This pool of agents combines a series of insourced and outsourced agents that are directly managed by Optimum in three languages (Arabic, French and Amazigh). We provide customer support for the Djezzy brand through our call centers, which are open 24 hours a day and seven days a week. During 2016, Optimum continued to enhance the quality of its customer service by auditing and addressing agent performance in several major cities, including Algiers, Oran, Constantine and Annaba.

Competition—Mobile Business in Algeria

The following table shows our and our competitors’ respective customer numbers in Algeria as of December 31, 2016:

Operator

Customers in
Algeria
(in millions)

Optimum (“Djezzy”)

16.3

Mobilis

15.5

Ooredoo

13.8

Source: Analysys Mason.

According to Analysys Mason, there were approximately 45.5 million mobile customers in Algeria as of December 31, 2016, compared to 44.4 million mobile customers as of December 31, 2015, representing a mobile penetration rate of approximately 110.8%, an increase from 110.1% as of December 31, 2015.

Customer growth in Algeria’s mobile market is expected to slow, and attention is expected to shift to maintaining or improving the average revenue per user, supported by data revenue growth after the commercial launch of 3G and 4G/LTE networks.

Mobile Business in Bangladesh

Description—Mobile Business in Bangladesh

Bangladesh is still primarily a 2G market; however, 3G is growing rapidly following the launch of 3G services in Bangladesh in October 2013. The expanding 3G network is expected to increase ARPU as the use of the internet grows, with improving data speed presenting a significant opportunity for mobile operators in Bangladesh to increase their market shares in significant urban centers.

We operate through our operating company, Banglalink Digital Communications Limited and our brand “banglalink” in Bangladesh. Recent revenue growth is mainly driven by data, while voice revenue has started to decline in Bangladesh.

The telecommunications market in Bangladesh is largely comprised of prepaid customers. As of December 31, 2016, approximately 93.0% of our customers in Bangladesh were on prepaid plans and approximately 7.0% were on postpaid plans.

The table below presents the primary mobile telecommunications services we offer in Bangladesh.

Service

Description

Voice Services

Includes airtime charges from mobile postpaid and prepaid customers, including monthly contract fees for a predefined amount of voice traffic and roaming fees for airtime charges when customers travel abroad

Basic VAS Package

Call forwarding, conference calling, call blocking, call waiting, caller line identification presentation, call me back and voicemail missed call alert

Messaging Services

SMS, MMS (which allows customers to send pictures, audio and video to mobile phones and toe-mail) and mobile instant messaging

Content/chat/infotainment services

News alert service, sports related content, job alerts, music streaming, mobile TV, content download, religious content and agricultural helpline

RBT

Customized ring back tones

Wireless internet access

Provided through GPRS, EDGE and 3G technology. Customers can use data services both aspay-per-use and through a bundle

Roaming

In Bangladesh, we have active roaming agreements covering a number of countries in Europe, Asia, North America, South America, Australia and Africa. As of December 31, 2016, BDCL had active roaming agreements with 445 GSM networks in 165 countries and provided GPRS roaming with 328 networks in 121 countries, in addition to maritime roaming andin-flight roaming

Service

Description

with Emirates Airlines and Malaysian Airlines. Generally, each agreement with roaming partners provides that the operator hosting the roaming call sends us a bill for the roaming services used by our customer while on the host’s network. We pay the host operator for the roaming services and bill the amount due for the provision of roaming services on our customer’s monthly bill.

Mobile financial services

Provides convenient financial services like mobile-based utility bill payments, train ticketing, international remittance disbursements. Also, we partner with leading mobile financial service operators through providing Unstructured Supplementary Service Data and distribution network and Bangladesh Post Office to provide a mobile money order service

Distribution.As of December 31, 2016, our sales and distribution channels in Bangladesh included 10 company stores, a direct sales force of 76 enterprise sales managers and 88 zonal sales managers for mass market retail sales channels, 43 monobrand stores, 33,465 retail SIM outlets, 209,553top-up selling outlets, online sales channels, and 600 banglalink brand service points. BDCL provides an i-top up service through mobile financial services. The banglalink brand provides customer support through its call center, which is open 24 hours a day and seven days a week. The banglalink brand also provides digital customer care support through the banglalink app and the “banglalink mela” Facebook page. The call center also includes a corporate customer service team that focuses on corporate customers and SMEs. Expansion of the call center is underway to ensure a high level of customer service as the customer base grows. BDCL has established credit control and collection teams to improve invoice recovery rates.

In order to stimulate mobile phones and smartphones penetration, we offer our customers a broad selection of handsets and internet-capable devices, which we source from a number of suppliers, in the case of purchase-sale models, and we offer banglalink branded internet through reverse-bundle model in device partners’ channels.

Competition—Mobile Business in Bangladesh

The following table shows our and our competitors’ respective customer numbers in Bangladesh as of December 31, 2016.

Operator

Customers in
Bangladesh
(in millions)

Grameenphone

58.0

Robi

33.8

BDCL (“banglalink”)

30.4

Teletalk

2.6

Source: Analysys Mason.

The mobile telecommunications market in Bangladesh is highly competitive. The top three mobile operators, Grameenphone, BDCL (“banglalink”) and Robi, collectively held approximately 91.2% of the mobile market in Bangladesh as of October 31, 2016, according to the Bangladesh Telecommunications Regulatory Commission. According to Analysys Mason, as of December 31, 2016, there were approximately 124.8 million customers in Bangladesh, representing a mobile penetration rate of approximately 75.7% compared to 133.2 million customers and a mobile penetration rate of 82.0% in 2015.

Mobile Business in Ukraine

Description—Mobile Business in Ukraine

We operate in Ukraine with our operating company “Kyivstar” JSC and our brand, “Kyivstar.” The Ukrainian mobile market operates on a 2G and 3G basis.

As of December 31, 2016, approximately 90.0% of our customers in Ukraine were on prepaid plans and approximately 10.0% of our customers in Ukraine were on postpaid plans.

The table below presents the primary mobile telecommunications services we offer in Ukraine.

Service

Description

Voice Services

Includes airtime charges from mobile postpaid and prepaid customers, including monthly contract fees for a predefined amount of voice traffic and roaming fees for airtime charges when customers travel abroad

Basic VAS Package

Caller-ID; voicemail; call forwarding; conference calling; call blocking and call waiting

Messaging Services

  SMS; MMS; voice messaging and SMS services (including information services such as news, weather, entertainment chats and friend finder)

Content/infotainment services

  Voice services (including referral services); content downloadable to telephone (including music, pictures, games and video); and customized ringtones (RBT)RBT

Mobile financial services

  

Mobile payment; banking card; trusted payment; banks notification and mobile insurance

Internet access

Access is offered through GPRS/EDGE and 3G

Roaming

As of December 31, 2016, the “Kyivstar” brand provided voice roaming on 465 networks in 197 countries, GPRS roaming on 398 networks in 165 countries and 3G roaming on 173 networks in 89 countries.

Distribution.“Kyivstar” JSC’s strategy is to maintain a leadership position by using the following distribution channels: distributors (43% of all connections), local chains (17%), national chains (16%), monobrand stores (11%), direct sales (7%) and active sales (6%). In order to avoid possible price pressure from core distributors, one of our strategic priorities is to invest in our own monobrand stores. As of December 31, 2016, the number of owned retail monobrand stores was 393 as compared to 366 stores as of December 31, 2015.

Mobile Bundles. “Kyivstar” JSC offers bundles including combinations of voice, SMS and MMS, mobile data and OTT services.

Competition—Mobile Business in Ukraine

The following table shows our and our primary mobile competitors’ respective customer numbers in Ukraine as of December 31, 2016:

Operator

Customers
(in millions)

“Kyivstar” JSC

26.1

MTS Ukraine

20.9

Lifecell

9.2

Source: Analysys Mason.

“Kyivstar” JSC competes primarily with MTS Ukraine, operating under the Vodafone brand, which is 100% owned by MTS and operates a GSM900/1800 network in Ukraine. “Kyivstar” JSC also competes with Lifecell, as well as with Trimob, a 100% affiliate company of Ukrtelecom to provide services under a 3G license, and with other small CDMA operators.

According to Analysys Mason, as of December 31, 2016, there were approximately 59.2 million customers in Ukraine, representing a mobile penetration rate of approximately 136.5% compared to 59.2 million customers and a mobile penetration rate of 138.3% in 2015.

Mobile Business in Uzbekistan

Description of Mobile Business in Uzbekistan

In Uzbekistan, we operate through our operating company, LLC “Unitel,” and our brand, “Beeline.” We offer our customers mobile telecommunications services under postpaid and prepaid plans. As of December 31, 2016, approximately 97.6% of our customers in Uzbekistan were on prepaid plans and approximately 2.4% of our customers in Uzbekistan were on postpaid plans.

The table below presents the primary mobile telecommunications services we offer in Uzbekistan.

 

Wireless Internet AccessService

  

Description

AccessVoice Services

  Includes airtime charges from mobile postpaid and prepaid customers, including monthly contract fees for a predefined amount of voice traffic and roaming fees for airtime charges when customers travel abroad

Basic VAS Package

Caller-ID, voicemail, call forwarding, conference calling, call blocking and call waiting

Call Completion

GSM service that is provided by Unitel in 2G and 3G networks throughout Uzbekistan. Call duration for one session is limited for 40 minutes.

Messaging Services

SMS, MMS, voice messaging and SMS services (including information services such as news, weather, entertainment chats and friend finder)

Content/chat/infotainment services

Voice services (including referral services), content downloadable to telephone (including music, pictures, games and video), and RBT

Mobile financial services

Mobile payment, banking card, trusted payment, our own payment system “Beepul,” mobile transfer

Internet access

Access is offered through GPRS/EDGE,EDGE/3G/4G/LTE networks. Our 3G/HSPA and 4G/LTE.

3G internet services were commercially launched in September 2008, and the majority of the network was constructed in Russia, and2010. Our 4G/LTE services were availablecommercially launched in every region of Russia as of December 31, 2013. We launched2014. Unitel was the first Mobile Operator who has provided 4G/LTE in Moscow in May 2013 and have accelerated roll out to 55 regions as of December 31, 2015. services.

Access is offered through USB modems in every region of Russia. We offer special wireless “plug and play” USB modems, which provide our customers with a convenient tool for internet access.

Mobile Data PlansRoaming

  Tiered data-plans provide smartphone customers with data, voiceWe have active roaming agreements covering a number of countries in Europe, Asia, North America, South America, Australia and SMS packages. In 2014, we launched a new simplified tariff portfolio with competitive prices in combination with transparent services. In addition, we launched Shared Data Service in 2014 and Shared Everything Bundle Service in 2015, offering options for multiple SIM cards for one account and making it convenient for customers to manage their account across multiple devices. Bundled tariff plan penetration was at 34.4 % asAfrica. As of December 31, 2015.2016, we had active roaming agreements with 489 GSM networks in 185 countries and provided GPRS roaming with 380 networks in 162 countries and CAMEL roaming through 237 networks in 108 countries. Generally, each agreement with roaming partners provides that the operator hosting the roaming call sends us a bill for the roaming services used by our customer while on the host’s network. We pay the host operator for the roaming services and bill the amount due for the provision of roaming services on our customer’s monthly bill.

Mobile Bundles.We offer bundled tariff plans, which may differ by types or volume of traffic, duration (daily, weekly, and monthly), region or charge type. Currently, we provide data bundles consisting of different types of traffic volume, charge and duration and integrated bundles consisting of traditional voice with SMS and data traffic.

Distribution.In Uzbekistan, we offer a portfolio of tariffs and products for the prepaid system designed to cater to the needs of specific market segments, including mass-market customers, youth customers and high value contract customers. Further, we have the following four segments in our postpaid system: Large Accounts, Business to Government, SME and SOHO. We have own offices and monobrand own stores in an amount of 28 points of sale, exclusive stores in amount of 707 points of sale and multibrand stores in an amount of 1,348 points of sales.

Competition—Mobile Business in Uzbekistan

The following table shows our and our primary mobile competitors’ respective customers in Uzbekistan as of December 31, 2016:

Operator

Customers
(in millions)

LLC “Unitel”

9.5

Ucell

9.1

UMS

1.6

UzMobile

0.7

Perfectum

0.3

Source: Analysys Mason.

According to Analysys Mason, as of December 31, 2016, there were approximately 21.2 million mobile customers in Uzbekistan, representing a mobile penetration rate of approximately 66.5% compared to 20.6 million customers and a mobile penetration rate of 65.4% in 2015. The relatively low mobile penetration rate is primarily caused by thesingle-SIM profile of most Uzbek mobile subscribers.

Mobile Business in Others

Description of Mobile Services in Others

In the countries in Others, we generally offer our customers mobile telecommunications services under prepaid and postpaid plans. As of December 31, 2016, we had the following percentages of prepaid and postpaid customers:

Payment Plan

KazakhstanKyrgyzstanArmeniaTajikistanGeorgiaLaos

Prepaid

95.996.587.999.999.797.0

Postpaid

4.13.512.10.030.33.0

Call Completion and VAS. In the countries in Others, we offer the same call completion and VAS as in Russia (except for location based services).

Roaming. In the countries in Others, we have roaming arrangements with a number of other networks, which vary by country of our operation. The table below presents the material roaming agreements in each of the countries included in the Others category.

Country

Roaming Agreements (as of December 31, 2016)

Kazakhstan

Voice roaming on 595 networks in 191 countries
MediaGPRS roaming on 470 networks in 162 countries
CAMEL roaming on 282 networks in 108 countries

Kyrgyzstan

Voice roaming on 423 networks in 128 countries
GPRS roaming on 236 networks in 90 countries
CAMEL roaming on 170 networks in 74 countries

Armenia

Voice roaming on 421 networks in 174 countries
GPRS roaming on 327 networks in 134 countries
CAMEL roaming on 222 networks in 103 countries
3G roaming on 278 networks in 122 countries
4G/LTE roaming on 15 networks in 13 countries

Tajikistan

3G roaming on 160 networks in 77 countries
Voice roaming on 212 networks in 88 countries
GPRS roaming on 192 networks in 83 countries
CAMEL roaming on 119 networks in 64 countries

Georgia

Voice roaming on 212 networks in 88 countries
GPRS roaming on 170 networks in 79 countries
CAMEL roaming on 120 networks in 60 countries

Laos

Voice roaming on 410 networks in 138 countries
GPRS roaming on 225 networks in 72 countries
CAMEL roaming on 50 networks in 25 countries

Generally, each agreement with roaming partners provides that the operator hosting the roaming call sends us a bill for the roaming services used by our customer while on the host’s network. We pay the host operator for the roaming services and bill the amount due for the provision of roaming services on our customer’s monthly bill.

Wireless Internet Services

We have promotionalzero-zones for major local and international social networks in each of these countries to lower the entry barrier for new data users and stimulate consumption for existing ones. We also focus on smartphone penetration growth in each of these countries as the major source of effective demand for our mobile internet services.

Distribution—Mobile Business in Others

We distribute our products in Others through owned monobranded stores, franchises and other distribution channels. As of December 31, 2016, we had 227 total stores (monobranded, franchised and other distribution channels such as modules, multibrand, direct-delivery and electronic stores) in Kazakhstan, 67 stores in Kyrgyzstan, 76 stores in Armenia, 57 stores in Tajikistan, 36 stores in Georgia and 5 stores in Laos.

Competition—Mobile Business in Others

Kazakhstan

According to Analysys Mason, as of December 31, 2016, there were approximately 25.6 million customers in Kazakhstan, representing a mobile penetration rate of approximately 143.0%, compared to 25.9 million customers and a mobile penetration rate of approximately 147.1% in 2015. We held the second position in the market in 2016, according to Analysys Mason.

Kyrgyzstan

According to Analysys Mason, as of December 31, 2016, there were approximately 7.8 million customers in Kyrgyzstan, representing a mobile penetration rate of approximately 134.5%, compared to 7.6 million customers and a mobile penetration rate of approximately 132.7% in 2015. We held the second position in the market in 2016, according to Analysys Mason.

Armenia

According to Analysys Mason, as of December 31, 2016, there were approximately 3.6 million customers in Armenia, representing a mobile penetration rate of approximately 119.4%, compared to 3.6 million customers and a mobile penetration rate of approximately 120.0% in 2015. We held the second position in the market in 2016, according to Analysys Mason.

Tajikistan

According to Analysys Mason, as of December 31, 2016, there were approximately 9.8 million customers in Tajikistan, representing a mobile penetration rate of approximately 110.1%, compared to 10.5 million customers and a mobile penetration rate of approximately 120.5% in 2015. We held the fourth position in the market in 2016, according to Analysys Mason.

Georgia

According to Analysys Mason, as of December 31, 2016, there were approximately 5.4 million customers in Georgia, representing a mobile penetration rate of approximately 134.8%, compared to 5.4 million customers and a mobile penetration rate of approximately 136.1% in 2015. We held the third position in the market in 2016, according to Analysys Mason.

Laos

The Lao telecommunication market is strictly regulated by fixed price floors and limited promotion periods. The impact of these regulations has primarily been on VimpelCom Lao’s ability to offer customer-friendly priced services, such as promotions and discounts, in comparison to local competitors.

According to Analysys Mason, as of December 31, 2016, there were approximately 4.6 million customers in Laos, representing a mobile penetration rate of approximately 64.4%, compared to 4.7 million customers and a mobile penetration rate of approximately 66.4% in 2015. We held the fourth position in the market in 2016, according to Analysys Mason.

Our Fixed-line Telecommunications and Our Fixed-line Internet Business

We offer voice, data and internet services to corporations, operators and consumers using a metropolitan overlay network in major cities throughout Russia, Ukraine and Uzbekistan. In our fixed-line/mobile integrated business structure in Russia, Ukraine and Uzbekistan, fixed-line telecommunications use inter-city fiber optic and satellite-based networks.

In Armenia, our fixed-line business offers a wide range of services, including PSTN-fixed and IP telephony, internet, data transmission and network access, domestic and international voice termination and TCP/IP international transit, over our national networks. In Kazakhstan, the fixed-line business offers range of services for B2O, B2B and B2C segments.

In Pakistan, we offer internet and value added services (“VAS”) over a wide range of access media, covering major cities of Pakistan but we do not report customer numbers and other data on our fixed-line business in Pakistan, as we do with Russia, Ukraine and Uzbekistan, because the fixed-line business in Pakistan is not material to our overall business.

We do not offer fixed-line services in Algeria, Bangladesh, Kyrgyzstan, Tajikistan, Laos or Georgia.

The table below presents the primary fixed-line telecommunications services we offer to our customers as of December 31, 2016.

Fixed-Line Service Description

RussiaPakistanUkraineUzbekistanOther
Countries

Business and Content Delivery ChannelsCorporate Services, providing a wide range of telecommunications and information technology and data center services to companies andhigh-end residential buildings

YesYesYesYesYes(1)

Carrier and Operator Services, which provide consolidated management of our relationship with other carriers and operators. The two main areas of focus in this line of business are: (i) generating revenue by providing a specific range of telecommunications services to other mobile and fixed-line operators and ISPs in Russia and worldwide and (ii) optimizing costs and ensuring the quality of our long distance voice, internet and data services to and from customers of other telecommunications operators and service providers worldwide by means of interconnection agreements

YesYesYesNoNo

Consumer Internet Services, which provide fixed-line telephony, internet access and home phone services (on a VoIP and copper wire basis)

YesYesNoYesYes(1)

Consumer Voice Offerings

YesNoNoYesYes(1)

Corporate Voice Offerings, which provide fixed-line voice services, data services, VAS and connectivity services to corporate customers, including large corporate customers, SMEs and SOHOs

YesYesYesYesYes(1)

Internet and Data Services, which provide internet and data transmission services to both consumer and corporate customers

YesYesYesYesYes(1)

(1)For a description of the fixed-line services we offer in Armenia and Kazakhstan, see “Item 4—Information on the Company—Description of Our Business—Fixed-line Business in Others.”

Fixed-line Business in Russia

Description of Fixed-line Services in Russia

Business Operations in Russia

In Russia, we provide a wide range of telecommunication and information technology and data center services, such as network access and hardware and software solutions, including configuration and maintenance, SaaS and an integrated managed service. We operate a number of competitive local exchange carriers that own and operate fully digital overlay networks in a number of major Russian cities. Our services cover all major population centers in Russia.

Our customers range from large multinational corporate groups and government clients to small and medium enterprises andhigh-end residential buildings in major cities throughout Russia.

The table below presents the primary fixed-line telecommunications services we offer to our customers in Russia as of December 31, 2016.

Fixed-Line Services

  

Description

RBT, Chameleon (service based on Cell Broadcast technology providing free information content such as news, weatherLocal Access Services

We provide business customers with local access services by connecting the customers’ premises to our own fiber network, which interconnects to the local public switched telephone network in major metropolitan areas in Russia.

International and sports)Domestic Long Distance Services

These services are offered via our Fixed Technological Network (FTN), which covers the entire territory of Russia and also includes eight international communications transit nodes across Russia.
We provide International and Domestic Long Distance Services primarily through our FTN, proprietary and leased capacity between major Russian cities and through interconnection with zonal networks and incumbent networks. We also offer very small aperture terminal satellite services to customers located in remote areas.

Dedicated Internet and

Data Services

DatingWe provide our business customers with dedicated access to the internet through our access and backbone networks. We also offer traditional and high-speed data communications services to business customers who require wide area networks (“WANs”) to link geographically dispersed computer networks.
We also provide private line channels that can be used for both voice and location-based services (such asdata applications.

Leased Channels

We provide corporate clients with the ability to locate customers or nearby facilities)rent leased channels with different high speed capacities, which are dedicated lines of data transmission.

Intellectual and Value Added

Services

Our company offers an increasing range of value added services, including toll free (800) numbers, virtual PSTN number, SIP connection, data center services, such asco-location, web hosting, audio conference, domain registration and corporate mail services. We also offer access to a variety of financial information services, including access to the Society for Worldwide Interbank Financial Telecommunication (“S.W.I.F.T.”) and all Russian stock exchanges.

Wireless Internet AccessFixed-Line Services

  

Description

InformationFixed Corporate and content services (such as weather forecasts or horoscopes)Cloud Services

Mobile television and video streaming

Google Play Carrier Billing (offering certain Google products and payment through a customer’s mobile account)

Apple Carrier Billing (offering App Store, iTunes and Apple products and payment through a customer’s mobile account)

Unstructured supplementary services data menu (a self-help and entertainment portal)

Dynamic SIM Toolkit (DSTK) portal (a self-help and entertainment portal)

Interactive Voice Response (IVR) portal (information and content services portal)

SMS services, Bee Number requests (information and content services provider)

Mobile portal (browsing, entertainment and information services provider)

SMS, voice and USSD technology through which third party content is provided.

Other Data Services

For our business and corporate clients, we offer a wide range of data services, including wireless office internet solutions and high bandwidth corporate internet access. The following examples describe some of the services that we provide.

Other Data Services

  

Description

M2MMachine-to-machine, or “M2M,” allows both wirelessWe offer to our corporate customers IPTV services, certain Microsoft Office packages (including SaaS),web-videoconferencing services (based on Cisco WebEx and wired systemsTelePresence technologies) and sale, rental and technical support for telecommunications equipment. Our company is the first telecommunications operator in Russia authorized by Microsoft to communicate with other devices of the same technology and includes technologies that allow data transmission between remote equipment. M2M technologies are used in areas such as consumer electronics, banking, metering and security.resell cloud service MS Office 365.
Mobile virtual private network (“VPN”)  In 2014, we launched a portal for cloud services on www.beeline.ru. The portal will be extended with other cloud services of third parties and with existing Beeline products.

Managed Services

We offer our corporate clients packages of integrated services that include fixed-line telephony and internet access, along with additional services such as virtual PBX, and security services, such as firewall, distributed denial of service protection and local area network. This product allows customers to access their systems from various locations.
We offer and deploy managedWi-Fi networks (indoor and outdoor) on a client’s site (office, restaurant, shops etc.) based on IEEE 802.11b/g/n/ac wireless technology. We can offer VAS services such as SSID customization, first page customization, filtering, forwarding to the predefined page, advertisement allocation, statistic offering, and limitation of time and data level.

Equipment Sales

We offer equipment manufactured by Cisco Systems, Alcatel-Lucent, Avaya, Panasonic, Huawei and other manufacturers. As part of our turnkey approach, we also offer custom solutions and services for the life cycle of the equipment, including its design, configuration, installation, consulting and maintenance.

Mobile VPN

We offer our corporate clients secure remote access to corporate information, databases and corporate applications. Remote access is available from different mobile devices, including USB modems, tablets and smartphones.
Geo-positioning servicesBeeline Business provides geo-positioning and compass service for fleet and assets management via GPS / GLONASS with special devices (trackers) or with smartphones and tablets. We intend to continue developing these services for more accurate geo-positioning and big data information and to create tasks and task management for end-users via mobile apps.
Corporate SMS servicesWe provide direct connection to SMS centers for large companies and aggregators. We continued with the project of reducing spam SMS messages received by our customers in 2015 and made significant progress, as the average number of spam SMS per month is below one, as of December 31, 2015.

Other Data ServicesIP Addresses

  

Description

Fixed Mobile ConvergenceBeeline Business offers fixed-mobile convergence services to corporate clients providing use of their mobile phone as an extension of their private branch exchange, or “PBX”. We provide theseto our corporate customers IP address services, in 76 cities in Russia.
Mobile Cloud SolutionsWe are also continuingwhich help to develop our cloud product portfolio and there are several cloud solutions (such as MSO 365, Megaplan and 1C Counting) that we launched in 2015.identify devices connected to mobile internet or a corporate network.

MobileWholesale Operations in Russia

Our carrier and operator services division in Russia provides a range of carrier and operator services, including voice, network operator (“MVNO”) servicesinternet and data transmission over our own networks and roaming services.

Voice Services.For international operators, we provide call termination to fixed-line and mobile destinations in Russia, Ukraine, Kazakhstan, Uzbekistan and Baltic states. For operators in Ukraine, Kazakhstan, Uzbekistan, we provide call termination to Russian and international fixed-line and mobile destinations. For Russian operators, we provide international, domestic, zonal and local voice call transmission services.

Internet Services. Our carrier and operator services division provides IP transit service to operators throughout the world. International operators require connectivity to the Russian internet segment. In Marchaddition, our carrier and operator services division provides data center services to content providers.

Data Services. We offer three types of data services: private networks, local access, and domestic and international channels.

We have our own local network nodes in the majority of business and trade centers in the largest cities of Russia.

We have interconnection agreements with international global data network operators who provide aone-stop shop concept for worldwide data network services for multinational companies. Under these interconnection agreements, we provide MPLS-based IP VPN, local, domestic and international private lines, equipment and equipment maintenance in Russia.

We also provide high-speed domestic and international channels to international and Russian operators to sell excess backbone network capacity.

Fixed-line Broadband Internet Access.

In Russia, we offer fixed-line broadband internet access. One of our strategic goals is to develop broadband services based on the mostup-to-date engineering solutions.

In 2016, we announced an agreement with SIM TELECOM to launch Russia’s first expatriate MVNO customer solution. Since 2014, SIM TELECOM has sold our tariff plans for non-residentslaunched FMC product services in all branches in Russia. As of December 31, 2016 we had more than 500,000 FMC customers. FMC greatly increased MNP portations and decreased churn.

FTTB Operations

Currently the Beeline FTTB IPTV product is run in seven out of eight super-regions of Russia. We provide IPTV services in 135 cities in 35 regions of Russia, and migrant workers underas of December 31, 2016, we had more than 1.0 million IPTV customers.

Fixed-Line Residential Operations

xDSL Services. For xDSL services, we offer an unlimited tariff plan, and tariff plans that depend on connection speed.

Pay TV (cable TV) Services. We offer two tariff plans: “Social” for customers who need basic TV channels, which includes10-15 TV channels, and “Commercial,” which includes45-55 TV channels. As of December 31, 2016, we had more than 44,000 customers including both “Social” and “Commercial” customers.

Distribution—Fixed-Line Business in Russia

We utilize a direct sales force in Moscow, operating both with fixed-line and mobile corporate customers and supported by specialists in technical sales support, marketing, customer service andend-user training. In addition, we employ a team of regional sales managers and a dedicated sales force in each of our regional branch offices, as well as having sales incentive plans with our regional partners.

Competition—Fixed-Line Business in Russia

Business Operations

Our fixed-line telecommunications business marketed as “Beeline Business” competes principally on the SIM SIM brand. As partbasis of convergent services and bundles, installation time, network quality, geographical network reach, customer service, range of services offered and price. We face significant competition from other service providers, including:

Rostelecom, the state-controlled telecommunications company, for services in St. Petersburg and all regional cities in Russia;

MTS, for services to corporate customers and the SME market;

TransTelecom, owned by Russian Railways, for corporate data network services across Russia;

Orange Business, for corporate data network services, convergent mobile and fixed-line services; and

MegaFon, which provides convergent mobile and fixed-line services.

Wholesale Operations

For voice services, our main competitors are the long distance carriers Rostelecom, TransTelecom and OJSC “Multiregional TransitTelecom.” For voice services, our main competitors are the long distance carriers Rostelecom, TransTelecom and OJSC “Multiregional TransitTelecom.”

Residential and Fiber–To–The–Building (FTTB) Operations

In terms ofend-user internet penetration, the consumer internet access business in Russia is already saturated andend-user internet penetration is high.

Competition for customers in Russia is intense and we expect it to increase in the future as a result of wider market penetration, consolidation of the agreement,industry, the growth of current operators and the appearance of new technologies, products and services. As a result of increasing competition, internet providers are utilizing new marketing efforts (for example, aggressive price promotions) in order to retain existing customers and attract new ones.

Our main competitors in the fixed-line broadband market in Russia are Rostelecom, MTS and its subsidiaries, Avado,Err-Telecom, NetbyNet and various local home network providers. Competition is based primarily on network coverage, pricing plans, internet connection speed, services quality, customer service level, brand identity and a range of value added and other customer services offered.

Fixed-line Business in Pakistan

Description of Fixed-Line Services in Pakistan

Our fixed-line business in Pakistan includes internet and VAS over a wide range of access media, covering major cities of Pakistan. We also offer domestic and international long distance services,point-to-point leased lines, dedicated internet services through our access network, VPN services, VAS, such as web hosting, email hosting and domain registration, DSL and xDSL services, WiMax services, VSAT services, Metro Fiber (which provides last mile access to the enterprise sectors in Karachi, Lahore, Rawalpindi and Islamabad), and P2P radios for connecting to our network. Our long-haul fiber optic network covers more than 6,500 kilometers and, supplemented by wired and wireless networks, over 100 cities across Pakistan.

We provide the following services for corporate and individual business customers: high-speed internet access (including fiber optic lines and xDSL), telephony, and long distance and international long distance telephony on prepaid cards; telephone communication services, based on copper wires and the modern digital fiber optic network; dedicated lines of data transmission; and dedicated line access and fixed-line mobile convergence.

Distribution—Fixed-line Business in Pakistan

In Pakistan, we acquiredutilize a 50.3% controlling interestdirect sales force for corporate customers. We employ a team of regional sales managers in SIM TELECOM.three different regions supported by a dedicated sales force and account managers. For consumer DSL, we use direct sales channels, indirect sales channels and telesales. Our telesales are conducted in Lahore in the Central Region with a team of telesales executives led by a sales manager. We expect SIM SIMoffer WiMax services to becomethe consumer market only in Karachi. Direct sales are supported by a dedicated sales force of business development officers. Indirect sales are supported by retail business development officers who offer services through our franchise network. Our telesales channel also offers WiMax services.

Competition—Fixed-line Business in Pakistan

In Pakistan, our fixed-line business faces significant competition from other providers of fixed-line corporate services, carrier and operator services and consumer internet services. We believe that our main competitors for fixed-line corporate services are Pakistan Telecommunication Corporation, or “PTCL,” Multinet, Wateen, Supernet, Cybernet, Nexlinx and Nayatel. We believe that our main competitors for carrier and operator services are PTCL, Wateen, World Call, Wi-Tribe, and Telenor Pakistan. We believe that our main competitors for consumer internet services are PTCL, Wateen, World Call, Wi-Tribe and Qubee.

Fixed-line Business in Ukraine

Description of Fixed-line Services in Ukraine

Business Operations

We have constructed and own, as of December 31, 2016, a 43,822 kilometer fiber optic network, including 20,068 kilometers between cities, 14,848 kilometers inside cities, and 8,906 kilometers local FOL for FTTB, which is interconnected to the local PSTN in Kyiv, to other major metropolitan areas in Ukraine and to our gateway. We provide data and internet access services in almost all metropolitan cities in Ukraine.

Our fixed-line services include corporate internet access, VPN services, data center, contact center, fixed-line telephony and a number of VAS. Internet access services include connection to the internet via ADSL, symmetrical and Ethernet interfaces at speeds ranging from 256 kilobytes per second to 10 gigabytes per second. Fixed-line voice services are available in 30 major cities of Ukraine.

Wholesale Operations

Our joint carrier and operator services division in Ukraine provides local, international and intercity long distance voice traffic transmission services to Ukrainian fixed-line and mobile operators on the basis of our proprietary DLD/ILD network, as well as IP transit and data transmission services through our own domestic and international fiber optic backbone and IP/MPLS data transmission network.

We derive most of our carrier and operator services revenue in Ukraine from voice call termination services to our own mobile network and voice transit to other local and international destinations.

Consumer Operations

In Ukraine, we offer fixed-line and wireless internet services. We began providing fixed-line broadband services in Ukraine in 2008 and, as of December 31, 2016, provided services in 116 cities in Ukraine (excluding cities in Crimea and the ATO zone). In connection with these services, we have been engaged in a project to install FTTB for fixed-line broadband services in approximately 40,070 residential buildings in 116 cities, providing over 55,066 access points.

Distribution—Fixed-line Business in Ukraine

Business Operations

Our company emphasizes high customer service quality and reliability for its corporate large accounts while at the same time focusing on the development of its SME offerings. We sell to corporate customers through a direct sales force and various alternative distribution channels such as IT servicing organizations and business center owners, and to SME customers through dealerships, direct sales, own retail and agent networks.

We use a customized pricing model for large accounts which includes service or tariff discounts, volume discounts, progressive discount schemes and volume lock pricing. We use standardized and campaign-based pricing for SME customers.

Fixed-line services have significant potential considering our existing market share in the B2B market and our ability to provide integrated solutions with mobile services, which creates brand preference. Fixed-line services are used as an MVNO withineffective tool to acquire, develop and retain corporate large accounts, especially in financial, agricultural and retail sectors.

Wholesale Operations

For voice and data services, our main competitors are Datagroup, Ukrtelecom, and Farlep-Invest (Ucomline LLC).

Consumer Operations

Our residential marketing strategy is focused on attracting new customers. We offer several tariff plans, each one targeted at a different type of customer. During 2016, our consumer fixed-line internet services business was supported by below the line advertising, including a leaflets distribution, in areas where the service is provided.

In November 2016, we launched FMC (Fixed Mobile Convergence—charging subscribers who use both mobile and fixed fiber connect from a single account) for an increasing range of mobile users in our fixed-line broadband internet base.

We also offer a wide range of FTTB services tariffs for fixed-line broadband internet access targeted at different customer segments. We currently have four unlimited tariff plans with monthly fees, which offer different speeds up to 100 Mbps for active internet users. In addition, in 2015, we launched OTT TV services in partnership with Viasat.

Competition—Fixed-line Business in Ukraine

Business Operations

In the voice services market for business customers, we compete with Ukrtelecom, Datagroup, Vega, and a number of other small operators. We were the third largest B2B internet provider in the country as of December 31, 2016, according to management’s estimates. There is a high level of competition with more than 400 ISPs in Ukraine. Our main competitors in the corporate market for data services are also Ukrtelecom, Vega and Datagroup.

Wholesale Operations

In Ukraine, carrier and operator services market competitors include Datagroup, Ukrtelecom, and Vega.

Consumer Operations

Our main competitors for provision of consumer internet services in Ukraine are Volia and Ukrtelecom. From December 31, 2015 to December 31, 2016, we increased the number of our broadband customers in Ukraine (excluding customers in the ATO zone) by 0.4% from 808,477 to 811,910.

Fixed-line Business in Uzbekistan

Description of Fixed-line Services in Uzbekistan

Business Operations

In Uzbekistan, we provide a wide range of fixed-line services, such as network access and hardware and software solutions, including configuration and maintenance. We provide the following services for corporate and individual business customers: high-speed internet access (including fiber optic lines and xDSL), telephony, and long distance and international long distance telephony on prepaid cards; telephone communication services, through our copper cable network and our modern digital fiber optic network; dedicated lines of data transmission; and dedicated line access and fixed-line mobile convergence.

Currently, the most popular services on the Uzbek telecommunications market are internet services.

Residential and FTTB Operations

In Uzbekistan, we offer the same fixed-line broadband and wireless internet services as in Russia. For more information, see “—Fixed-line Business in Russia.”

Distribution—Fixed-line Business in Uzbekistan

One of our priorities in Uzbekistan is the development of ICT, which supports economic development in Uzbekistan. Our strategy includes maintaining our current market position by retaining our large corporate client customer base.

Competition—Fixed-line Business in Uzbekistan

We operate large independent fixed-line services in Uzbekistan, where we compete with the state-owned provider, Uztelecom, as well as East Telecom, Sarkor Telecom, Sharq Telecom, TPS and EVO. There is a high level of competition in the capital city of Tashkent, but the fixed-line internet market in most of the regions remains undeveloped.

Fixed-line Business in Others

Description of Fixed-line Services in Others

We offer certain fixed-line services in Kazakhstan and Armenia.

Business Operations

Kazakhstan.We focus on customer experience for large enterprises through offering high-quality services. Our main business clients are concentrated in the financial and oil and gas sectors, with a new focus on international companies. We provide the following services for corporate clients: high-speed internet access; local, long distance and international voice services over IP; local, intercity and international leased channels and IP VPN services; cloud services; and integrated corporate networks (including integrated network voice, data and other services). We use the following technologies: fiber optic lines (more than 25,000 buildings are covered by our FTTB network), wireless technologies, satellite technologies, and theTV-Everywhere platform (which is provided through the vendor, Computer Telephony Integration).

Armenia. Our subsidiary ArmenTel provides a range of telecommunications services in Armenia, including PSTN-fixed and IP telephony, internet, data transmission and network access, domestic and international voice termination and TCP/IP international transit traffic services. We operate a nationwide network in Russia byArmenia and provide the end of March 2016following services for corporate and to launch new tariff plansindividual customers: local telephony services; international and domestic long distance services; broadband access services (including translation, transportationADSL and legal assistancefiber optic lines); and VoIP services.

Wholesale Operations

Armenia. Our subsidiary ArmenTel is the Armenian incumbent operator offering countrywide wholesale services, such as leased line service and wholesale broadband services, as well as wholesale international voice termination and origination services for other local operators and service providers.

Residential and FTTB Operations

Kazakhstan.We offer the same fixed-line broadband and wireless internet services as in Russia. For more information, see “—Fixed-line Business in Russia.”

We have launched new products for Beeline subscribers, including OTT TV, which is available on smart phones, TVs, tablets and PCs. In addition, we have launched VAS such as “Forsage” (to allow FTTB subscribers to restore initial speeds according to their tariff plans), “Turbo” (to allow subscribers to exceed the speeds in their tariff plans), “Invite your friend” (to attract and retain subscribers by providing bonuses which can be used to make broadband payments) and “Moving” (to keep login and password details). We also update our offers to reflect seasonal campaigns.

Armenia. In Armenia, we offer PSTN-fixed and IP telephony services, as well as fixed-line broadband internet access based on ADSL and FTTB technologies,dial-up services and wireless internet access based on CDMA technology. In the fourth quarter of 2015, we launched FMC services and currently offer FMC bundles to subscribers (for example, fixed internet plus mobile voice plus mobile data).

Distribution—Fixed-line Business in Others

Kazakhstan.We are focusing on customer base and revenue growth, which we aim to promote by expanding our transport infrastructure, strengthening our position in the market, developing our sales efforts and data services.

Armenia.In Armenia, our strategy includes focusing on customer retention and ARPU growth by developing new services, including internet access through a fiber optic network with a guaranteed speed to corporate customers and government organizations.

Competition—Fixed-line Business in Others

Kazakhstan.We provide internet, data transmission and traffic termination services in Kazakhstan, where we believe we compete primarily with state-owned provider Kazakhtelecom, KazTransCom, TransTelecom (owned by Kazakhstan Temir Zholy, the national railway company), Astel (a leader in the provision of satellite services) for expatriatesand several other small local operators.

Armenia. We offer a broad spectrum of fixed-line services to government, corporate and private customers. There are more than 10 active operators in Russia.Armenia. We believe that the largest operators are U!Com and Rostelecom.

Interconnection Agreements

Our mobile and fixed-line businesses are dependent on interconnection services, which are required to complete calls that originate on our respective networks but terminate outside our respective networks, or that originate from outside our respective networks and terminate on our respective networks. In order to provide a local, domestic and international network, we have interconnection agreements in the markets in which we operate.

InterconnectRussia.. We have several interconnection agreements with mobile and fixed-line operators in Russia under which we provide traffic termination services. These services representDuring 2016, we had the following MTRs in Russia: average cost per minute of national traffic 0.9413 RUB (approximately US$0.0155) and average price per minute of national traffic 0.9571 RUB (approximately US$0.0158), which was broadly stable as compared to the 2014 and 2015 historical periods.

Pakistan.We have several interconnection agreements with mobile and fixed-line operators in Pakistan and in the territories of Azad Jammu and Kashmir (“AJK”) and Gilgit-Baltistan (“GB”), under which we provide traffic termination services. Our MTR in 2016 was PKR 0.90/min (US$0.00865), which was broadly stable as compared to the 2014 and 2015 historical periods.

Algeria. We have several interconnection agreements with mobile, VoIP and fixed-line operators in Algeria under which we provide traffic termination services. In 2016, we had MTRs of 1 DZDex-VAT/min (US$0.01) for voice termination and 2 DZDex-VAT/SMS (US$0.02) for SMS termination. The national incoming voice and data traffic from networks of our competitors when their customers call or send datainterconnect rate increased for the year ended December 31, 2016 as compared to our customers.

Sales of Equipment and Accessories. As ofthe year ended December 31, 2015, while the number of owned retail mono-brand storesoutgoing interconnect rate decreased over the same period. The movements in the historical MTRs for 2015 and 2014 have been favorable to our business, however, asymmetry continued to exist between OTA and other operators.

Bangladesh. We have several interconnection agreements with ICX, IGW, mobile operators, IPTSP and fixed-line operators in Bangladesh under which we provide traffic termination services. Our MTR in 2016 was 1,455BDT 0.22/min (US$0.003), which was broadly stable as compared to 1,188 owned retail mono-brand stores as of December 31,the 2014 and as2015 historical periods.

Ukraine.We have several interconnection agreements with mobile and fixed-line operators in Ukraine under which we provide traffic termination services. The following rates were effective in 2016 for termination of December 31, 2015, the number of owned modules was 42national traffic to a (regulated), which were broadly stable as compared to 56the 2014 and 2015 historical periods:

mobile network: 0.23 UAH/min (US$0.0085)

fixed network on intercity level: 0.23 UAH/min (US$0.0085)

fixed network on local level: 0.11 UAH/min (US$0.0040)

fixed network on city level: 0.02 UAH/min (US$0.0007)

Uzbekistan.We have several interconnection agreements with mobile and fixed-line operators in Uzbekistan under which we provide traffic termination services. The MTR for the 90% state owned modulesmobile operator Uzbektelecom JSC Perfectum Mobile was 0.05 sums (local Uzbek currency, US$0.0000154) in 2016, which was broadly stable as of December 31, 2014. As of December 31,compared to the 2014 and 2015 we had 118 “Know How” stores, a format developedhistorical periods.

Others. We have several agreements with IONmobile and fixed-line operators in the form of a joint venture, and 34 “Know How” stores as a new format of multibrand stores with regional dealers.

In order to promote Beeline’s retail chain and increase mobile data devices penetration in 2015, Beeline began purchasing wholesale equipment (phones and accessories) to sell to dealers for further realization, launched eight platinum programs, broadened the range of brand devices to 6 to 8 SKUs and became the first operator in Russia to introduce a smartphone with Voice over LTE (“VoLTE”).

Specialized customer care. Beeline continued to improve customer service to improve NPS in 2015. Its successful mobile self-service application for iOS, Android and WindowsPhone, which allows customers to manage all charged Beeline services, has been downloaded more than 14 million times as of December 31, 2015. Other examples of customer care include filtering spam SMS messages, free anti-virus protection and the introduction of shared everything bundle services, offering the option of multiple SIM cards for one account, making it convenient for customers to manage their account across multiple devices. Also, we introduced an initiative to increase transparency of content subscription costs and ban undesired subscriptions for our customers. These measures taken to reject unrequested services from content providers impacted our mobile service revenue negatively during 2014, but improved the NPS score. NPS has improved partly as a resulteach of the improved customer care,countries in our Others category under which we provide traffic termination services.

Licenses

We hold the following licenses in each of the countries in which we operate for mobile and Beeline surpassedfixed-line services. For a large competitor in 2015description of the risks associated with our licenses, please see “Item 3—Key Information—D. Risk Factors—Legal and narrowed the gapRegulatory Risks—Our licenses may be suspended or revoked and we may be fined or penalized for alleged violations of law, regulations or license terms” and “Item 3—Key Information—D. Risk Factors—Legal and Regulatory Risks—Our licenses are granted for specified periods and they may not be extended or replaced upon expiration,” and “Item 3—Key Information—D. Risk Factors—Risks Related to the leaderIndustry—Our failure to keep pace with technological changes and evolving industry standards could harm our competitive position and, in NPS in Russia.turn, materially harm our business.”

Mobile Telecommunications LicensesFixed-line Business in Russia

GSM LicensesDescription of Fixed-line Services in Russia

Business Operations in Russia

In Russia, we provide a wide range of telecommunication and information technology and data center services, such as network access and hardware and software solutions, including configuration and maintenance, SaaS and an integrated managed service. We operate a number of competitive local exchange carriers that own and operate fully digital overlay networks in a number of major Russian cities. Our services cover all major population centers in Russia.

Our customers range from large multinational corporate groups and government clients to small and medium enterprises andhigh-end residential buildings in major cities throughout Russia.

The table below presents the primary fixed-line telecommunications services we offer to our customers in Russia as of December 31, 2016.

Fixed-Line Services

Description

Local Access Services

We provide business customers with local access services by connecting the customers’ premises to our own fiber network, which interconnects to the local public switched telephone network in major metropolitan areas in Russia.

International and Domestic Long Distance Services

These services are offered via our Fixed Technological Network (FTN), which covers the entire territory of Russia and also includes eight international communications transit nodes across Russia.
We provide International and Domestic Long Distance Services primarily through our FTN, proprietary and leased capacity between major Russian cities and through interconnection with zonal networks and incumbent networks. We also offer very small aperture terminal satellite services to customers located in remote areas.

Dedicated Internet and

Data Services

We provide our business customers with dedicated access to the internet through our access and backbone networks. We also offer traditional and high-speed data communications services to business customers who require wide area networks (“WANs”) to link geographically dispersed computer networks.
We also provide private line channels that can be used for both voice and data applications.

Leased Channels

We provide corporate clients with the ability to rent leased channels with different high speed capacities, which are dedicated lines of data transmission.

Intellectual and Value Added

Services

Our company offers an increasing range of value added services, including toll free (800) numbers, virtual PSTN number, SIP connection, data center services, such asco-location, web hosting, audio conference, domain registration and corporate mail services. We also offer access to a variety of financial information services, including access to the Society for Worldwide Interbank Financial Telecommunication (“S.W.I.F.T.”) and all Russian stock exchanges.

Fixed-Line Services

Description

Fixed Corporate and Cloud Services

We offer to our corporate customers IPTV services, certain Microsoft Office packages (including SaaS),web-videoconferencing services (based on Cisco WebEx and TelePresence technologies) and sale, rental and technical support for telecommunications equipment. Our company is the first telecommunications operator in Russia authorized by Microsoft to resell cloud service MS Office 365.
In 2014, we launched a portal for cloud services on www.beeline.ru. The portal will be extended with other cloud services of third parties and with existing Beeline products.

Managed Services

We offer our corporate clients packages of integrated services that include fixed-line telephony and internet access, along with additional services such as virtual PBX, and security services, such as firewall, distributed denial of service protection and local area network. This product allows customers to access their systems from various locations.
We offer and deploy managedWi-Fi networks (indoor and outdoor) on a client’s site (office, restaurant, shops etc.) based on IEEE 802.11b/g/n/ac wireless technology. We can offer VAS services such as SSID customization, first page customization, filtering, forwarding to the predefined page, advertisement allocation, statistic offering, and limitation of time and data level.

Equipment Sales

We offer equipment manufactured by Cisco Systems, Alcatel-Lucent, Avaya, Panasonic, Huawei and other manufacturers. As part of our turnkey approach, we also offer custom solutions and services for the life cycle of the equipment, including its design, configuration, installation, consulting and maintenance.

Mobile VPN

We offer our corporate clients secure remote access to corporate information, databases and corporate applications. Remote access is available from different mobile devices, including USB modems, tablets and smartphones.

IP Addresses

We provide to our corporate customers IP address services, which help to identify devices connected to mobile internet or a corporate network.

Wholesale Operations in Russia

Our carrier and operator services division in Russia provides a range of carrier and operator services, including voice, internet and data transmission over our own networks and roaming services.

Voice Services.For international operators, we provide call termination to fixed-line and mobile destinations in Russia, Ukraine, Kazakhstan, Uzbekistan and Baltic states. For operators in Ukraine, Kazakhstan, Uzbekistan, we provide call termination to Russian and international fixed-line and mobile destinations. For Russian operators, we provide international, domestic, zonal and local voice call transmission services.

Internet Services. Our carrier and operator services division provides IP transit service to operators throughout the world. International operators require connectivity to the Russian internet segment. In addition, our carrier and operator services division provides data center services to content providers.

Data Services. We offer three types of data services: private networks, local access, and domestic and international channels.

We have our own local network nodes in the majority of business and trade centers in the largest cities of Russia.

We have interconnection agreements with international global data network operators who provide aone-stop shop concept for worldwide data network services for multinational companies. Under these interconnection agreements, we provide MPLS-based IP VPN, local, domestic and international private lines, equipment and equipment maintenance in Russia.

We hold super-regional GSM licenses (GSM 900, GSM 1800also provide high-speed domestic and GSM 900-1800 standards) forinternational channels to international and Russian operators to sell excess backbone network capacity.

Fixed-line Broadband Internet Access.

In Russia, we offer fixed-line broadband internet access. One of our strategic goals is to develop broadband services based on the followingmostup-to-date engineering solutions.

In 2016, we launched FMC product services in all branches in Russia. As of December 31, 2016 we had more than 500,000 FMC customers. FMC greatly increased MNP portations and decreased churn.

FTTB Operations

Currently the Beeline FTTB IPTV product is run in seven out of eight super-regions of Russia. We provide IPTV services in Russia:135 cities in 35 regions of Russia, and as of December 31, 2016, we had more than 1.0 million IPTV customers.

Fixed-Line Residential Operations

xDSL Services. For xDSL services, we offer an unlimited tariff plan, and tariff plans that depend on connection speed.

Pay TV (cable TV) Services. We offer two tariff plans: “Social” for customers who need basic TV channels, which includes10-15 TV channels, and “Commercial,” which includes45-55 TV channels. As of December 31, 2016, we had more than 44,000 customers including both “Social” and “Commercial” customers.

Distribution—Fixed-Line Business in Russia

We utilize a direct sales force in Moscow, Centraloperating both with fixed-line and Central Black Earth, North Caucasus, North-West, Siberia, Uralmobile corporate customers and Volga. These licenses will expire between September 2017supported by specialists in technical sales support, marketing, customer service and April 2018,end-user training. In addition, we employ a team of regional sales managers and a dedicated sales force in each of our regional branch offices, as well as having sales incentive plans with our regional partners.

Competition—Fixed-Line Business in Russia

Business Operations

Our fixed-line telecommunications business marketed as “Beeline Business” competes principally on the basis of convergent services and bundles, installation time, network quality, geographical network reach, customer service, range of services offered and price. We face significant competition from other service providers, including:

Rostelecom, the state-controlled telecommunications company, for services in St. Petersburg and all regional cities in Russia;

MTS, for services to corporate customers and the SME market;

TransTelecom, owned by Russian Railways, for corporate data network services across Russia;

Orange Business, for corporate data network services, convergent mobile and fixed-line services; and

MegaFon, which provides convergent mobile and fixed-line services.

Wholesale Operations

For voice services, our main competitors are the long distance carriers Rostelecom, TransTelecom and OJSC “Multiregional TransitTelecom.” For voice services, our main competitors are the long distance carriers Rostelecom, TransTelecom and OJSC “Multiregional TransitTelecom.”

Residential and Fiber–To–The–Building (FTTB) Operations

In terms ofend-user internet penetration, the consumer internet access business in Russia is already saturated andend-user internet penetration is high.

Competition for customers in Russia is intense and we planexpect it to file applicationsincrease in the future as a result of wider market penetration, consolidation of the industry, the growth of current operators and the appearance of new technologies, products and services. As a result of increasing competition, internet providers are utilizing new marketing efforts (for example, aggressive price promotions) in order to retain existing customers and attract new ones.

Our main competitors in the fixed-line broadband market in Russia are Rostelecom, MTS and its subsidiaries, Avado,Err-Telecom, NetbyNet and various local home network providers. Competition is based primarily on network coverage, pricing plans, internet connection speed, services quality, customer service level, brand identity and a range of value added and other customer services offered.

Fixed-line Business in Pakistan

Description of Fixed-Line Services in Pakistan

Our fixed-line business in Pakistan includes internet and VAS over a wide range of access media, covering major cities of Pakistan. We also offer domestic and international long distance services,point-to-point leased lines, dedicated internet services through our access network, VPN services, VAS, such as web hosting, email hosting and domain registration, DSL and xDSL services, WiMax services, VSAT services, Metro Fiber (which provides last mile access to the enterprise sectors in Karachi, Lahore, Rawalpindi and Islamabad), and P2P radios for renewal of allconnecting to our licenses prior to their expiration.network. Our long-haul fiber optic network covers more than 6,500 kilometers and, supplemented by wired and wireless networks, over 100 cities across Pakistan.

We do not currently holdprovide the following services for corporate and individual business customers: high-speed internet access (including fiber optic lines and xDSL), telephony, and long distance and international long distance telephony on prepaid cards; telephone communication services, based on copper wires and the modern digital fiber optic network; dedicated lines of data transmission; and dedicated line access and fixed-line mobile convergence.

Distribution—Fixed-line Business in Pakistan

In Pakistan, we utilize a GSM super-regional licensedirect sales force for corporate customers. We employ a team of regional sales managers in three different regions supported by a dedicated sales force and account managers. For consumer DSL, we use direct sales channels, indirect sales channels and telesales. Our telesales are conducted in Lahore in the Far East super-regionCentral Region with a team of Russia, but we hold GSM licensestelesales executives led by a sales manager. We offer WiMax services to the consumer market only in Karachi. Direct sales are supported by a dedicated sales force of business development officers. Indirect sales are supported by retail business development officers who offer services through our franchise network. Our telesales channel also offers WiMax services.

Competition—Fixed-line Business in Pakistan

In Pakistan, our fixed-line business faces significant competition from other providers of fixed-line corporate services, carrier and operator services and consumer internet services. We believe that our main competitors for fixed-line corporate services are Pakistan Telecommunication Corporation, or “PTCL,” Multinet, Wateen, Supernet, Cybernet, Nexlinx and Nayatel. We believe that our main competitors for carrier and operator services are PTCL, Wateen, World Call, Wi-Tribe, and Telenor Pakistan. We believe that our main competitors for consumer internet services are PTCL, Wateen, World Call, Wi-Tribe and Qubee.

Fixed-line Business in Ukraine

Description of Fixed-line Services in Ukraine

Business Operations

We have constructed and own, as of December 31, 2016, a 43,822 kilometer fiber optic network, including 20,068 kilometers between cities, 14,848 kilometers inside cities, and 8,906 kilometers local FOL for FTTB, which is interconnected to the local PSTN in Kyiv, to other major metropolitan areas in Ukraine and to our gateway. We provide data and internet access services in almost all metropolitan cities in Ukraine.

Our fixed-line services include corporate internet access, VPN services, data center, contact center, fixed-line telephony and a number of regionsVAS. Internet access services include connection to the internet via ADSL, symmetrical and Ethernet interfaces at speeds ranging from 256 kilobytes per second to 10 gigabytes per second. Fixed-line voice services are available in 30 major cities of Ukraine.

Wholesale Operations

Our joint carrier and operator services division in Ukraine provides local, international and intercity long distance voice traffic transmission services to Ukrainian fixed-line and mobile operators on the basis of our proprietary DLD/ILD network, as well as IP transit and data transmission services through our own domestic and international fiber optic backbone and IP/MPLS data transmission network.

We derive most of our carrier and operator services revenue in Ukraine from voice call termination services to our own mobile network and voice transit to other local and international destinations.

Consumer Operations

In Ukraine, we offer fixed-line and wireless internet services. We began providing fixed-line broadband services in Ukraine in 2008 and, as of December 31, 2016, provided services in 116 cities in Ukraine (excluding cities in Crimea and the ATO zone). In connection with these services, we have been engaged in a project to install FTTB for fixed-line broadband services in approximately 40,070 residential buildings in 116 cities, providing over 55,066 access points.

Distribution—Fixed-line Business in Ukraine

Business Operations

Our company emphasizes high customer service quality and reliability for its corporate large accounts while at the same time focusing on the development of its SME offerings. We sell to corporate customers through a direct sales force and various alternative distribution channels such as IT servicing organizations and business center owners, and to SME customers through dealerships, direct sales, own retail and agent networks.

We use a customized pricing model for large accounts which includes service or tariff discounts, volume discounts, progressive discount schemes and volume lock pricing. We use standardized and campaign-based pricing for SME customers.

Fixed-line services have significant potential considering our existing market share in the B2B market and our ability to provide integrated solutions with mobile services, which creates brand preference. Fixed-line services are used as an effective tool to acquire, develop and retain corporate large accounts, especially in financial, agricultural and retail sectors.

Wholesale Operations

For voice and data services, our main competitors are Datagroup, Ukrtelecom, and Farlep-Invest (Ucomline LLC).

Consumer Operations

Our residential marketing strategy is focused on attracting new customers. We offer several tariff plans, each one targeted at a different type of customer. During 2016, our consumer fixed-line internet services business was supported by below the line advertising, including a leaflets distribution, in areas where the service is provided.

In November 2016, we launched FMC (Fixed Mobile Convergence—charging subscribers who use both mobile and fixed fiber connect from a single account) for an increasing range of mobile users in our fixed-line broadband internet base.

We also offer a wide range of FTTB services tariffs for fixed-line broadband internet access targeted at different customer segments. We currently have four unlimited tariff plans with monthly fees, which offer different speeds up to 100 Mbps for active internet users. In addition, in 2015, we launched OTT TV services in partnership with Viasat.

Competition—Fixed-line Business in Ukraine

Business Operations

In the voice services market for business customers, we compete with Ukrtelecom, Datagroup, Vega, and a number of other small operators. We were the third largest B2B internet provider in the country as of December 31, 2016, according to management’s estimates. There is a high level of competition with more than 400 ISPs in Ukraine. Our main competitors in the corporate market for data services are also Ukrtelecom, Vega and Datagroup.

Wholesale Operations

In Ukraine, carrier and operator services market competitors include Datagroup, Ukrtelecom, and Vega.

Consumer Operations

Our main competitors for provision of consumer internet services in Ukraine are Volia and Ukrtelecom. From December 31, 2015 to December 31, 2016, we increased the number of our broadband customers in Ukraine (excluding customers in the ATO zone) by 0.4% from 808,477 to 811,910.

Fixed-line Business in Uzbekistan

Description of Fixed-line Services in Uzbekistan

Business Operations

In Uzbekistan, we provide a wide range of fixed-line services, such as network access and hardware and software solutions, including configuration and maintenance. We provide the following services for corporate and individual business customers: high-speed internet access (including fiber optic lines and xDSL), telephony, and long distance and international long distance telephony on prepaid cards; telephone communication services, through our copper cable network and our modern digital fiber optic network; dedicated lines of data transmission; and dedicated line access and fixed-line mobile convergence.

Currently, the most popular services on the Uzbek telecommunications market are internet services.

Residential and FTTB Operations

In Uzbekistan, we offer the same fixed-line broadband and wireless internet services as in Russia. For more information, see “—Fixed-line Business in Russia.”

Distribution—Fixed-line Business in Uzbekistan

One of our priorities in Uzbekistan is the development of ICT, which supports economic development in Uzbekistan. Our strategy includes maintaining our current market position by retaining our large corporate client customer base.

Competition—Fixed-line Business in Uzbekistan

We operate large independent fixed-line services in Uzbekistan, where we compete with the state-owned provider, Uztelecom, as well as East Telecom, Sarkor Telecom, Sharq Telecom, TPS and EVO. There is a high level of competition in the capital city of Tashkent, but the fixed-line internet market in most of the Far East super-region. These licenses expireregions remains undeveloped.

Fixed-line Business in Others

Description of Fixed-line Services in Others

We offer certain fixed-line services in Kazakhstan and Armenia.

Business Operations

Kazakhstan.We focus on various dates between 2016customer experience for large enterprises through offering high-quality services. Our main business clients are concentrated in the financial and 2021,oil and gas sectors, with a new focus on international companies. We provide the following services for corporate clients: high-speed internet access; local, long distance and international voice services over IP; local, intercity and international leased channels and IP VPN services; cloud services; and integrated corporate networks (including integrated network voice, data and other services). We use the following technologies: fiber optic lines (more than 25,000 buildings are covered by our FTTB network), wireless technologies, satellite technologies, and theTV-Everywhere platform (which is provided through the vendor, Computer Telephony Integration).

Armenia. Our subsidiary ArmenTel provides a range of telecommunications services in Armenia, including PSTN-fixed and IP telephony, internet, data transmission and network access, domestic and international voice termination and TCP/IP international transit traffic services. We operate a nationwide network in Armenia and provide the following services for corporate and individual customers: local telephony services; international and domestic long distance services; broadband access services (including ADSL and fiber optic lines); and VoIP services.

Wholesale Operations

Armenia. Our subsidiary ArmenTel is the Armenian incumbent operator offering countrywide wholesale services, such as leased line service and wholesale broadband services, as well as wholesale international voice termination and origination services for other local operators and service providers.

Residential and FTTB Operations

Kazakhstan.We offer the same fixed-line broadband and wireless internet services as in Russia. For more information, see “—Fixed-line Business in Russia.”

We have launched new products for Beeline subscribers, including OTT TV, which is available on smart phones, TVs, tablets and PCs. In addition, we planhave launched VAS such as “Forsage” (to allow FTTB subscribers to file applications for renewal of all of our licenses priorrestore initial speeds according to their expiration.tariff plans), “Turbo” (to allow subscribers to exceed the speeds in their tariff plans), “Invite your friend” (to attract and retain subscribers by providing bonuses which can be used to make broadband payments) and “Moving” (to keep login and password details). We also update our offers to reflect seasonal campaigns.

Armenia. In additionArmenia, we offer PSTN-fixed and IP telephony services, as well as fixed-line broadband internet access based on ADSL and FTTB technologies,dial-up services and wireless internet access based on CDMA technology. In the fourth quarter of 2015, we launched FMC services and currently offer FMC bundles to subscribers (for example, fixed internet plus mobile voice plus mobile data).

Distribution—Fixed-line Business in Others

Kazakhstan.We are focusing on customer base and revenue growth, which we aim to promote by expanding our transport infrastructure, strengthening our position in the seven super-regional GSM licenses, we holdmarket, developing our sales efforts and data services.

Armenia.In Armenia, our strategy includes focusing on customer retention and ARPU growth by developing new services, including internet access through a GSM license for the Orenburg region,fiber optic network with a guaranteed speed to corporate customers and government organizations.

Competition—Fixed-line Business in total, our GSM licenses cover approximately 97% of Russia’s population.Others

3G LicensesKazakhstan.

PJSC VimpelCom holds one of three 3G licenses in Russia. The license expires on May 21, 2017 and we plan to apply for renewal of this license prior to its expiration.

4G/LTE License

In July 2012, PJSC VimpelCom was awarded a mobile license, aWe provide internet, data transmission license, a voice transmission license and a telematic license fortraffic termination services in Kazakhstan, where we believe we compete primarily with state-owned provider Kazakhtelecom, KazTransCom, TransTelecom (owned by Kazakhstan Temir Zholy, the national railway company), Astel (a leader in the provision of 4G/LTEsatellite services) and several other small local operators.

Armenia. We offer a broad spectrum of fixed-line services to government, corporate and private customers. There are more than 10 active operators in Russia. These licenses allow PJSC VimpelComArmenia. We believe that the largest operators are U!Com and Rostelecom.

Interconnection Agreements

Our mobile and fixed-line businesses are dependent on interconnection services, which are required to complete calls that originate on our respective networks but terminate outside our respective networks, or that originate from outside our respective networks and terminate on our respective networks. In order to provide services using radio-electronic devicesa local, domestic and international network, we have interconnection agreements in the markets in which we operate.

Russia.We have several interconnection agreements with mobile and fixed-line operators in Russia via networks that use 4G/LTE standard equipment within anyunder which we provide traffic termination services. During 2016, we had the following MTRs in Russia: average cost per minute of national traffic 0.9413 RUB (approximately US$0.0155) and average price per minute of national traffic 0.9571 RUB (approximately US$0.0158), which was broadly stable as compared to the 2014 and 2015 historical periods.

Pakistan.We have several interconnection agreements with mobile and fixed-line operators in Pakistan and in the territories of Azad Jammu and Kashmir (“AJK”) and Gilgit-Baltistan (“GB”), under which we provide traffic termination services. Our MTR in 2016 was PKR 0.90/min (US$0.00865), which was broadly stable as compared to the 2014 and 2015 historical periods.

Algeria. We have several interconnection agreements with mobile, VoIP and fixed-line operators in Algeria under which we provide traffic termination services. In 2016, we had MTRs of 1 DZDex-VAT/min (US$0.01) for voice termination and 2 DZDex-VAT/SMS (US$0.02) for SMS termination. The national incoming interconnect rate increased for the year ended December 31, 2016 as compared to the year ended December 31, 2015, while the outgoing interconnect rate decreased over the same period. The movements in the historical MTRs for 2015 and 2014 have been favorable to our business, however, asymmetry continued to exist between OTA and other operators.

Bangladesh. We have several interconnection agreements with ICX, IGW, mobile operators, IPTSP and fixed-line operators in Bangladesh under which we provide traffic termination services. Our MTR in 2016 was BDT 0.22/min (US$0.003), which was broadly stable as compared to the 2014 and 2015 historical periods.

Ukraine.We have several interconnection agreements with mobile and fixed-line operators in Ukraine under which we provide traffic termination services. The following rates were effective in 2016 for termination of national traffic to a (regulated), which were broadly stable as compared to the 2014 and 2015 historical periods:

mobile network: 0.23 UAH/min (US$0.0085)

fixed network on intercity level: 0.23 UAH/min (US$0.0085)

fixed network on local level: 0.11 UAH/min (US$0.0040)

fixed network on city level: 0.02 UAH/min (US$0.0007)

Uzbekistan.We have several interconnection agreements with mobile and fixed-line operators in Uzbekistan under which we provide traffic termination services. The MTR for the 90% state owned mobile operator Uzbektelecom JSC Perfectum Mobile was 0.05 sums (local Uzbek currency, US$0.0000154) in 2016, which was broadly stable as compared to the 2014 and 2015 historical periods.

Others. We have several agreements with mobile and fixed-line operators in each of the countries in our Others category under which we provide traffic termination services.

Licenses

We hold the following frequency bands: 735-742.5/776-783.5 MHz; 813.5-821/854.5-862 MHz; and 2550-2560/2670-2680 MHz. Certain channels allocated to uslicenses in accordance with the licenses have restrictions on their use. To remove restrictions we have to perform certain organizational technical measures including, among others, radio frequency bands releasing spectrum conversion, refarming and reallocation between operators. The roll outeach of the 4G/LTE network is usingcountries in which we operate for mobile and fixed-line services. For a phased approach based on a pre-defined schedule pursuant to the requirementsdescription of the license. Under the phased approach, PJSC VimpelCom launched 4G/LTE services as of June 1, 2013. PJSC VimpelCom was required to extend services to six regions in Russia by December 1, 2013, which condition was met. PJSC VimpelCom is then required to extend services to a specified number of additional regions in each year until December 1, 2019 when services must cover all of Russia. In addition, PJSC VimpelCom is required to complyrisks associated with the following conditions among others under the terms of the license: (i) invest at least RUB15 billion in each calendar year in the construction of its federal 4G/LTE network until the network is completed, which must occur before December 1, 2019; (ii) provide certain data transmission services to all secondary and higher educational institutions in specified areas; and (iii) provide interconnection capability to telecommunications operators that provide mobile services using virtual networks in any five regions in Russia not later than July 25, 2016.

See alsoour licenses, please see “Item 3—Key Information—D. Risk Factors—Legal and Regulatory Risks—Our licenses may be suspended or revoked and we may be fined or penalized for alleged violations of law, regulations or license terms” and “—“Item 3—Key Information—D. Risk Factors—Legal and Regulatory Risks—Our licenses are granted for specified periods and they may not be extended or replaced upon expiration,” and “Item 3—Key Information—D. Risk Factors—Risks Related to the Industry—Our failure to keep pace with technological changes and evolving industry standards could harm our competitive position and, in turn, materially harm our business.”

Competition—Mobile Business in Russia

In the decade prior to 2014, the Russian mobile telecommunications industry has grown rapidly due to increased demand by individuals and businesses. The high penetration in Russia is the result of customers owning multiple SIM cards and the growth of mobile data SIM cards in various devices. Mobile data traffic growth is the main driver of mobile telecommunications growth, supported by improved service quality and coverage of mobile data networks and declining tariffs and costs of handsets and accessories, which have made mobile telecommunications services more affordable to the mass market customer segment. In addition, advertising, marketing and distribution activities, which have led to increased public awareness of, and access to, the mobile telecommunications market, contributed to the growth as well.

According to Analysys Mason Research, as of December 31, 2015, there were approximately 249.8 million customers in Russia, representing a penetration rate of approximately 175.8%.

The Russian mobile telecommunications market is highly competitive. Analysys Mason Research estimates that the top three mobile operators, MTS, MegaFon and PJSC VimpelCom, collectively held approximately 85.2% of the mobile market in Russia as of December 31, 2015. As a result of competition, mobile providers are utilizing new marketing efforts, including price promotions, to retain existing customers and attract new ones. Competition for customers in Russia is intense as a result of greater market penetration, consolidation in the industry, the growth of current operators and new technologies, products and services.

We compete with at least one other mobile operator in each of our license areas, and in many license areas we compete with two or more mobile operators. Competition is based primarily on local pricing plans, network coverage, quality of service, the level of customer service provided, brand identity and the range of value added and other customer services offered.

The following table shows our and our primary mobile competitors’ respective customer numbers in Russia as of December 31, 2015:

Operator

Customers 
(in millions)

MTS

78.4

MegaFon

74.5

VimpelCom

59.8

Tele2

35.2

Source: Analysys Mason Research for all companies except PJSC VimpelCom.

MTS. One of our primary competitors in Russia is MTS. According to Analysys Mason Research, as of December 31, 2015, MTS had approximately 78.4 million customers in Russia, representing a market share of 31.4%. It has a greater share of the high-value customer market and more frequency allocations than we do, which provides MTS with a potential advantage in the quality of its GSM, 3G and HSPA services. MTS holds a 4G/LTE FDD license identical to ours, which it received in July 2012. In addition, MTS holds a 4G/LTE TDD license for the Moscow region, which provides MTS with a potential advantage in quality of its 4G/LTE services in that region. MTS is leading in the number of retail stores, which is an important competitive advantage but requires significant expenses for rent of outlets and personnel costs.

MegaFon. In addition to MTS, our other primary competitor is MegaFon, the second largest mobile operator in Russia in terms of the number of mobile customers. During 2012, Altimo sold its entire 25.1% stake in MegaFon to a private investor. According to Analysys Mason Research, as of December 31, 2015, MegaFon had approximately 74.5 million customers, representing a market share of 29.8%. MegaFon holds GSM900/1800 and 3G licenses to operate in all regions of Russia. MegaFon also holds a 4G/LTE FDD license identical to ours, which it received in July 2012. During 2013, MegaFon acquired Scartel, which had a 4G/LTE FDD license in the 2600 MHz band for all regions of Russia. In addition, MegaFon has a 4G/LTE TDD license for the Moscow region, which provides MegaFon with a potential advantage in quality of its 4G/LTE services in that region.

Tele2 (T2 RTK Holding LLC). In August 2014, Rostelecom and Tele2 Russia completed the merger of their mobile businesses to form a new national mobile operator in Russia to be operated as a joint venture under the Tele2 brand name. According to Analysys Mason Research, as of December 31, 2015, Tele2 had approximately 35.2 million customers, representing a market share of 14.1%. Tele2 is present in 64 regions of the country and owns licenses and spectrum in GSM900/1800, 3G, and 4G/LTE FDD technology identical to ours. Tele2 also has spectrum in the 450 MHz band, used for CDMA services, and spectrum in the 2300-2400 4G/LTE TDD band, in 39 regions of Russia. In October 2015, Tele2 launched its 3G and 4G/LTE services, which cover 90% and 75% of the population of the city and region of Moscow, respectively, with approximately 5,000 3G and 2,000 4G/LTE base stations.

Other Competitors in Russia. In addition to MTS, MegaFon and Tele2, we compete with a number of local, regional 2G and 4G/LTE telecommunications companies.

Marketing and Distribution—Mobile Business in Russia

We divide our primary target customers in Russia into four groups:

key/national accounts, for which monthly revenue from mobile and fixed-line services exceeds US$20,000;

large accounts, for which monthly revenue from mobile and fixed-line services exceeds US$2,000 or companies having high revenue potential;

SME customers, for which monthly revenue from mobile and fixed-line services is less than US$2,000; and

mass market customers.

Customer Loyalty Programs

We recognize the need to continuously build and increase the loyalty of our customers. In Russia, our loyalty programs are designed to retain our existing customers, thereby reducing churn, and increasing business to consumer (“B2C”) customer spending.

During 2015, we continued to develop our national loyalty program “Happy Time” to increase its value and attractiveness to all prepaid B2C customers. As of December 31, 2015, we had about 5 million participants. The program was nominated and awarded as the best loyalty program in the telecoms industry at the 2015 National Competition Loyalty Awards in Russia. Bonuses can be used for partner services or applied to our monthly fees.

We also continued to encourage our high-value customers by providing unique benefits and discounts from Beeline and its partners. We launched our email campaign with different attractive partner offers, which had a high demand among premium clients. As of December 31, 2015, we had about 2 million customers with premium status. Our financial product, Beeline card (based on MasterCard), was nominated and awarded as the best loyalty card by Trade Mark. As of December 31, 2015, we had more than 500,000 customers using a Beeline card. Each month we have a partner of the month with exclusive benefits for the participants. We also launched a new project involving personalized birthday congratulations videos.

Fixed-line Business in Russia

Description of Fixed-line Services in Russia

Business Operations in Russia

In Russia, we provide a wide range of telecommunication and information technology and data center services, such as network access and hardware and software solutions, including configuration and maintenance, software as a service (“SaaS”)SaaS and an integrated managed service. We operate a number of competitive local exchange carriers that own and operate fully digital overlay networks in a number of major Russian cities. Our services cover all major population centers in Russia.

Our customers range from large multinational corporate groups and government clients to small and medium enterprises andhigh-end residential buildings in major cities throughout Russia.

The table below presents the primary fixed-line telecommunications services we offer to our customers in Russia as of December 31, 2016.

 

Fixed-Line Services

  

Description

Local Access Services

  We provide business customers with local access services by connecting the customers’ premises to our own fiber network, which interconnects to the local public switched telephone network in major metropolitan areas in Russia.

International and Domestic Long Distance Services

  

These services are offered via our Fixed Technological Network (FTN), which covers the entire territory of Russia and also includes eight international communications transit nodes across Russia.

We provide International Long Distance (“ILD”) and Domestic Long Distance (“DLD”) servicesServices primarily through our FTN, proprietary and leased capacity between major Russian cities and through interconnection with zonal networks and incumbent networks. We also offer very small aperture terminal satellite services to customers located in remote areas.

Dedicated Internet and

Data Services

  

We provide our business customers with dedicated access to the internet through our access and backbone networks. We also offer traditional and high-speed data communications services to business customers who require wide area networks (“WANs”) to link geographically dispersed computer networks.

We also provide private line channels that can be used for both voice and data applications.

We offer an IP VPN service based on multiprotocol label switching (“MPLS”), which is one of the most popular data services on the corporate market. Within VPN service we also provide the ability to connect remote offices to a corporate IP VPN network via wireless GPRS/EDGE/3G networks with quality of service (“QoS”). We are currently planning to use 4G/LTE wireless network in the near future. We also offer customers the ability to enter into service level agreements, which ensure the quality of our service.

Fixed-Line Services

Description

Leased Channels

  We provide corporate clients with the ability to rent leased channels with different high speed capacities, which are dedicated lines of data transmission.

Intellectual and VASValue Added

Services

  Our company offers an increasing range of VAS,value added services, including toll free (800) numbers, virtual PSTN number, session initiation protocol (“SIP”)SIP connection, data center services, such asco-location, web hosting, audio conference, domain registration and corporate mail services. We also offer access to a variety of financial information services, including access to the Society for Worldwide Interbank Financial Telecommunication (S.W.I.F.T.(“S.W.I.F.T.”) and all Russian stock exchanges.

Fixed-Line Services

Description

Fixed Corporate and Cloud Services

  

We offer to our corporate customers IPTV services, certain Microsoft Office packages (including SaaS),web-videoconferencing services (based on Cisco WebEx and TelePresence technologies) and sale, rental and technical support for telecommunications equipment. Our company is the first telecommunications operator in Russia authorized by Microsoft to resell cloud service MS Office 365.

In 2014, we launched a portal for cloud services on www.beeline.ru, which we intend to extendwww.beeline.ru. The portal will be extended with other cloud services of third parties and with existing Beeline products.

Managed Services

  

We offer our corporate clients packages of integrated services that include fixed-line telephony and internet access, along with additional services such as virtual PBX, and security services, such as firewall, distributed denial of service protection and local area network. These products allowThis product allows customers to access their systems from various locations.

We offer and deploy managed WiFiWi-Fi networks (indoor and outdoor) on client sites (offices, restaurants,a client’s site (office, restaurant, shops etc.) based on IEEE 802.11b/g/n/ac wireless technology. We can offer VAS services such as SSID customization, first page customization, filtering, forwarding to the predefined page, advertisement allocation, statistic offering, and limitation of time and data level.

Equipment Sales

  We offer equipment manufactured by Cisco Systems, Alcatel-Lucent, Avaya, Panasonic, Huawei and other manufacturers. As part of our turnkey approach, we also offer custom solutions and services for the life cycle of the equipment, including its design, configuration, installation, consulting and maintenance.

Mobile VPN

  We offer our corporate clients secure remote access to corporate information, databases and corporate applications. Remote access is available from different mobile devices, including USB modems, tablets and smartphones.

IP Addresses

  We provide to our corporate customers IP address services, which help to identify devices connected to mobile internet or a corporate network.

Wholesale Operations in Russia

Our carrier and operator services division in Russia provides a range of carrier and operator services, including voice, internet and data transmission over our own networks and roaming services.

Voice ServicesServices.. For international operators, including traditional incumbents, mobile and VoIP operators, we provide call termination to fixed-line and mobile destinations in Russia, Ukraine, Kazakhstan, Uzbekistan and Baltic states. For operators in Ukraine, Kazakhstan, Uzbekistan, we provide call termination to Russian and international fixed-line and mobile destinations. For Russian operators, we provide international, domestic, zonal and local voice call transmission services.

Internet Services. Our carrier and operator services division provides IP transit service to operators throughout the world. International operators require connectivity to the Russian internet segment. In addition, our carrier and operator services division provides data center services to content providers.

Data Services. We offer three types of data services: private networks, local access, and domestic and international channels.

We have our own local network nodes in the majority of business and trade centers in the largest cities of Russia.

We have interconnection agreements with international global data network operators who provide aone-stop shop concept for worldwide data network services for multinational companies. Under these interconnection agreements, we provide MPLS-based IP VPN, local, domestic and international private lines, equipment and equipment maintenance in Russia.

We also provide high-speed domestic and international channels to international and Russian operators to sell excess backbone network capacity.

Roaming

We manage relations with roaming partners in order to provide mobile services to subscribers of international operators in Russia, as well as to our subscribers abroad. We implement a full range of services, including voice, SMS, data and LTE.

Residential and FTTB Operations in Russia

Fixed-line Broadband Internet Access.

In Russia, we offer fixed-line broadband internet access. One of our strategic goals is to develop broadband services based on the mostup-to-date engineering solutions.

In 2016, we launched FMC product services in all branches in Russia. As of December 31, 2016 we had more than 500,000 FMC customers. FMC greatly increased MNP portations and decreased churn.

FTTB IPTV.Operations

Currently the Beeline FTTB IPTV product is run in seven out of eight super-regions of Russia. We provide IPTV services in 118135 cities in 3435 regions of Russia, and as of December 31, 2015,2016, we had more than 1.0 million IPTV customers.

Wireless Broadband Internet Access.Fixed-Line Residential Operations

xDSL Services. For xDSL services, we offer an unlimited tariff plan, and tariff plans that depend on connection speed.

Pay TV (cable TV) Services. We offer two tariff plans: “Social” for customers who need basic TV channels, which includes10-15 TV channels, and “Commercial,” which includes45-55 TV channels. As of December 31, 2016, we had more than 44,000 customers including both “Social” and “Commercial” customers.

Distribution—Fixed-Line Business in Russia

We utilize a direct sales force in Moscow, operating both with fixed-line and mobile corporate customers and supported by specialists in technical sales support, marketing, customer service andend-user training. In addition, we employ a team of regional sales managers and a dedicated sales force in each of our regional branch offices, as well as having sales incentive plans with our regional partners.

Competition—Fixed-Line Business in Russia

Business Operations

Our fixed-line telecommunications business marketed as “Beeline Business” competes principally on the basis of convergent services and bundles, installation time, network quality, geographical network reach, customer service, range of services offered and price. We face significant competition from other service providers, including:

Rostelecom, the state-controlled telecommunications company, for services in St. Petersburg and all regional cities in Russia;

MTS, for services to corporate customers and the SME market;

TransTelecom, owned by Russian Railways, for corporate data network services across Russia;

Orange Business, for corporate data network services, convergent mobile and fixed-line services; and

MegaFon, which provides convergent mobile and fixed-line services.

Wholesale Operations

For voice services, our main competitors are the long distance carriers Rostelecom, TransTelecom and OJSC “Multiregional TransitTelecom.” For voice services, our main competitors are the long distance carriers Rostelecom, TransTelecom and OJSC “Multiregional TransitTelecom.”

Residential and Fiber–To–The–Building (FTTB) Operations

In terms ofend-user internet penetration, the consumer internet access business in Russia is already saturated andend-user internet penetration is high.

Competition for customers in Russia is intense and we expect it to increase in the future as a result of wider market penetration, consolidation of the industry, the growth of current operators and the appearance of new technologies, products and services. As a result of increasing competition, internet providers are utilizing new marketing efforts (for example, aggressive price promotions) in order to retain existing customers and attract new ones.

Our main competitors in the fixed-line broadband market in Russia are Rostelecom, MTS and its subsidiaries, Avado,Err-Telecom, NetbyNet and various local home network providers. Competition is based primarily on network coverage, pricing plans, internet connection speed, services quality, customer service level, brand identity and a range of value added and other customer services offered.

Fixed-line Business in Pakistan

Description of Fixed-Line Services in Pakistan

Our fixed-line business in Pakistan includes internet and VAS over a wide range of access media, covering major cities of Pakistan. We also offer domestic and international long distance services,point-to-point leased lines, dedicated internet services through our access network, VPN services, VAS, such as web hosting, email hosting and domain registration, DSL and xDSL services, WiMax services, VSAT services, Metro Fiber (which provides last mile access to the enterprise sectors in Karachi, Lahore, Rawalpindi and Islamabad), and P2P radios for connecting to our network. Our long-haul fiber optic network covers more than 6,500 kilometers and, supplemented by wired and wireless networks, over 100 cities across Pakistan.

We provide the following services for corporate and individual business customers: high-speed internet access (including fiber optic lines and xDSL), telephony, and long distance and international long distance telephony on prepaid cards; telephone communication services, based on copper wires and the modern digital fiber optic network; dedicated lines of data transmission; and dedicated line access and fixed-line mobile convergence.

Distribution—Fixed-line Business in Pakistan

In Pakistan, we utilize a direct sales force for corporate customers. We employ a team of regional sales managers in three different regions supported by a dedicated sales force and account managers. For consumer DSL, we use direct sales channels, indirect sales channels and telesales. Our telesales are conducted in Lahore in the Central Region with a team of telesales executives led by a sales manager. We offer WiMax services to the consumer market only in Karachi. Direct sales are supported by a dedicated sales force of business development officers. Indirect sales are supported by retail business development officers who offer services through our franchise network. Our telesales channel also offers WiMax services.

Competition—Fixed-line Business in Pakistan

In Pakistan, our fixed-line business faces significant competition from other providers of fixed-line corporate services, carrier and operator services and consumer internet services. We believe that our main competitors for fixed-line corporate services are Pakistan Telecommunication Corporation, or “PTCL,” Multinet, Wateen, Supernet, Cybernet, Nexlinx and Nayatel. We believe that our main competitors for carrier and operator services are PTCL, Wateen, World Call, Wi-Tribe, and Telenor Pakistan. We believe that our main competitors for consumer internet services are PTCL, Wateen, World Call, Wi-Tribe and Qubee.

Fixed-line Business in Ukraine

Description of Fixed-line Services in Ukraine

Business Operations

We have constructed and own, as of December 31, 2016, a 43,822 kilometer fiber optic network, including 20,068 kilometers between cities, 14,848 kilometers inside cities, and 8,906 kilometers local FOL for FTTB, which is interconnected to the local PSTN in Kyiv, to other major metropolitan areas in Ukraine and to our gateway. We provide data and internet access services in almost all metropolitan cities in Ukraine.

Our fixed-line services include corporate internet access, VPN services, data center, contact center, fixed-line telephony and a number of VAS. Internet access services include connection to the internet via ADSL, symmetrical and Ethernet interfaces at speeds ranging from 256 kilobytes per second to 10 gigabytes per second. Fixed-line voice services are available in 30 major cities of Ukraine.

Wholesale Operations

Our joint carrier and operator services division in Ukraine provides local, international and intercity long distance voice traffic transmission services to Ukrainian fixed-line and mobile operators on the basis of our proprietary DLD/ILD network, as well as IP transit and data transmission services through our own domestic and international fiber optic backbone and IP/MPLS data transmission network.

We derive most of our carrier and operator services revenue in Ukraine from voice call termination services to our own mobile network and voice transit to other local and international destinations.

Consumer Operations

In Ukraine, we offer fixed-line and wireless internet services. We began providing fixed-line broadband services in Ukraine in 2008 and, as of December 31, 2016, provided services in 116 cities in Ukraine (excluding cities in Crimea and the ATO zone). In connection with these services, we have been engaged in a project to install FTTB for fixed-line broadband services in approximately 40,070 residential buildings in 116 cities, providing over 55,066 access points.

Distribution—Fixed-line Business in Ukraine

Business Operations

Our company emphasizes high customer service quality and reliability for its corporate large accounts while at the same time focusing on the development of its SME offerings. We sell to corporate customers through a direct sales force and various alternative distribution channels such as IT servicing organizations and business center owners, and to SME customers through dealerships, direct sales, own retail and agent networks.

We use a customized pricing model for large accounts which includes service or tariff discounts, volume discounts, progressive discount schemes and volume lock pricing. We use standardized and campaign-based pricing for SME customers.

Fixed-line services have significant potential considering our existing market share in the B2B market and our ability to provide integrated solutions with mobile services, which creates brand preference. Fixed-line services are used as an effective tool to acquire, develop and retain corporate large accounts, especially in financial, agricultural and retail sectors.

Wholesale Operations

For voice and data services, our main competitors are Datagroup, Ukrtelecom, and Farlep-Invest (Ucomline LLC).

Consumer Operations

Our residential marketing strategy is focused on attracting new customers. We offer several tariff plans, each one targeted at a different type of customer. During 2016, our consumer fixed-line internet services business was supported by below the line advertising, including a leaflets distribution, in areas where the service is provided.

In November 2016, we launched FMC (Fixed Mobile Convergence—charging subscribers who use both mobile and fixed fiber connect from a single account) for an increasing range of mobile users in our fixed-line broadband internet base.

We also offer a wide range of FTTB services tariffs for fixed-line broadband internet access targeted at different customer segments. We currently have four unlimited tariff plans with monthly fees, which offer different speeds up to 100 Mbps for active internet users. In addition, in 2015, we installedlaunched OTT TV services in partnership with Viasat.

Competition—Fixed-line Business in Ukraine

Business Operations

In the voice services market for business customers, we compete with Ukrtelecom, Datagroup, Vega, and a number of other small operators. We were the third largest B2B internet provider in the country as of December 31, 2016, according to management’s estimates. There is a high level of competition with more than 10,500 WiFi access nodes400 ISPs in Moscow.Ukraine. Our partnersmain competitors in providing WiFithe corporate market for data services are amongstalso Ukrtelecom, Vega and Datagroup.

Wholesale Operations

In Ukraine, carrier and operator services market competitors include Datagroup, Ukrtelecom, and Vega.

Consumer Operations

Our main competitors for provision of consumer internet services in Ukraine are Volia and Ukrtelecom. From December 31, 2015 to December 31, 2016, we increased the number of our broadband customers in Ukraine (excluding customers in the ATO zone) by 0.4% from 808,477 to 811,910.

Fixed-line Business in Uzbekistan

Description of Fixed-line Services in Uzbekistan

Business Operations

In Uzbekistan, we provide a wide range of fixed-line services, such as network access and hardware and software solutions, including configuration and maintenance. We provide the following services for corporate and individual business customers: high-speed internet access (including fiber optic lines and xDSL), telephony, and long distance and international long distance telephony on prepaid cards; telephone communication services, through our copper cable network and our modern digital fiber optic network; dedicated lines of data transmission; and dedicated line access and fixed-line mobile convergence.

Currently, the most popular services on the Uzbek telecommunications market are internet services.

Residential and FTTB Operations

In Uzbekistan, we offer the same fixed-line broadband and wireless internet services as in Russia. For more information, see “—Fixed-line Business in Russia.”

Distribution—Fixed-line Business in Uzbekistan

One of our priorities in Uzbekistan is the development of ICT, which supports economic development in Uzbekistan. Our strategy includes maintaining our current market position by retaining our large corporate client customer base.

Competition—Fixed-line Business in Uzbekistan

We operate large independent fixed-line services in Uzbekistan, where we compete with the state-owned provider, Uztelecom, as well as East Telecom, Sarkor Telecom, Sharq Telecom, TPS and EVO. There is a high level of competition in the capital city of Tashkent, but the fixed-line internet market in most of the regions remains undeveloped.

Fixed-line Business in Others

Description of Fixed-line Services in Others

We offer certain fixed-line services in Kazakhstan and Armenia.

Business Operations

Kazakhstan.We focus on customer experience for large enterprises through offering high-quality services. Our main business clients are concentrated in the financial and oil and gas sectors, with a new focus on international companies. We provide the following services for corporate clients: high-speed internet access; local, long distance and international voice services over IP; local, intercity and international leased channels and IP VPN services; cloud services; and integrated corporate networks (including integrated network voice, data and other services). We use the following technologies: fiber optic lines (more than 25,000 buildings are covered by our FTTB network), wireless technologies, satellite technologies, and theTV-Everywhere platform (which is provided through the vendor, Computer Telephony Integration).

Armenia. Our subsidiary ArmenTel provides a range of telecommunications services in Armenia, including PSTN-fixed and IP telephony, internet, data transmission and network access, domestic and international voice termination and TCP/IP international transit traffic services. We operate a nationwide network in Armenia and provide the following services for corporate and individual customers: local telephony services; international and domestic long distance services; broadband access services (including ADSL and fiber optic lines); and VoIP services.

Wholesale Operations

Armenia. Our subsidiary ArmenTel is the Armenian incumbent operator offering countrywide wholesale services, such as leased line service and wholesale broadband services, as well as wholesale international voice termination and origination services for other local operators and service providers.

Residential and FTTB Operations

Kazakhstan.We offer the same fixed-line broadband and wireless internet services as in Russia. For more information, see “—Fixed-line Business in Russia.”

We have launched new products for Beeline subscribers, including OTT TV, which is available on smart phones, TVs, tablets and PCs. In addition, we have launched VAS such as “Forsage” (to allow FTTB subscribers to restore initial speeds according to their tariff plans), “Turbo” (to allow subscribers to exceed the speeds in their tariff plans), “Invite your friend” (to attract and retain subscribers by providing bonuses which can be used to make broadband payments) and “Moving” (to keep login and password details). We also update our offers to reflect seasonal campaigns.

Armenia. In Armenia, we offer PSTN-fixed and IP telephony services, as well as fixed-line broadband internet access based on ADSL and FTTB technologies,dial-up services and wireless internet access based on CDMA technology. In the fourth quarter of 2015, we launched FMC services and currently offer FMC bundles to subscribers (for example, fixed internet plus mobile voice plus mobile data).

Distribution—Fixed-line Business in Others

Kazakhstan.We are focusing on customer base and revenue growth, which we aim to promote by expanding our transport infrastructure, strengthening our position in the market, developing our sales efforts and data services.

Armenia.In Armenia, our strategy includes focusing on customer retention and ARPU growth by developing new services, including internet access through a fiber optic network with a guaranteed speed to corporate customers and government organizations.

Competition—Fixed-line Business in Others

Kazakhstan.We provide internet, data transmission and traffic termination services in Kazakhstan, where we believe we compete primarily with state-owned provider Kazakhtelecom, KazTransCom, TransTelecom (owned by Kazakhstan Temir Zholy, the national railway company), Astel (a leader in the provision of satellite services) and several other small local operators.

Armenia. We offer a broad spectrum of fixed-line services to government, corporate and private customers. There are more than 10 active operators in Armenia. We believe that the largest operators are U!Com and Rostelecom.

Interconnection Agreements

Our mobile and fixed-line businesses are dependent on interconnection services, which are required to complete calls that originate on our respective networks but terminate outside our respective networks, or that originate from outside our respective networks and terminate on our respective networks. In order to provide a local, domestic and international network, we have interconnection agreements in the markets in which we operate.

Russia.We have several interconnection agreements with mobile and fixed-line operators in Russia under which we provide traffic termination services. During 2016, we had the following MTRs in Russia: average cost per minute of national traffic 0.9413 RUB (approximately US$0.0155) and average price per minute of national traffic 0.9571 RUB (approximately US$0.0158), which was broadly stable as compared to the 2014 and 2015 historical periods.

Pakistan.We have several interconnection agreements with mobile and fixed-line operators in Pakistan and in the territories of Azad Jammu and Kashmir (“AJK”) and Gilgit-Baltistan (“GB”), under which we provide traffic termination services. Our MTR in 2016 was PKR 0.90/min (US$0.00865), which was broadly stable as compared to the 2014 and 2015 historical periods.

Algeria. We have several interconnection agreements with mobile, VoIP and fixed-line operators in Algeria under which we provide traffic termination services. In 2016, we had MTRs of 1 DZDex-VAT/min (US$0.01) for voice termination and 2 DZDex-VAT/SMS (US$0.02) for SMS termination. The national incoming interconnect rate increased for the year ended December 31, 2016 as compared to the year ended December 31, 2015, while the outgoing interconnect rate decreased over the same period. The movements in the historical MTRs for 2015 and 2014 have been favorable to our business, however, asymmetry continued to exist between OTA and other operators.

Bangladesh. We have several interconnection agreements with ICX, IGW, mobile operators, IPTSP and fixed-line operators in Bangladesh under which we provide traffic termination services. Our MTR in 2016 was BDT 0.22/min (US$0.003), which was broadly stable as compared to the 2014 and 2015 historical periods.

Ukraine.We have several interconnection agreements with mobile and fixed-line operators in Ukraine under which we provide traffic termination services. The following rates were effective in 2016 for termination of national traffic to a (regulated), which were broadly stable as compared to the 2014 and 2015 historical periods:

mobile network: 0.23 UAH/min (US$0.0085)

fixed network on intercity level: 0.23 UAH/min (US$0.0085)

fixed network on local level: 0.11 UAH/min (US$0.0040)

fixed network on city level: 0.02 UAH/min (US$0.0007)

Uzbekistan.We have several interconnection agreements with mobile and fixed-line operators in Uzbekistan under which we provide traffic termination services. The MTR for the 90% state owned mobile operator Uzbektelecom JSC Perfectum Mobile was 0.05 sums (local Uzbek currency, US$0.0000154) in 2016, which was broadly stable as compared to the 2014 and 2015 historical periods.

Others. We have several agreements with mobile and fixed-line operators in each of the countries in our Others category under which we provide traffic termination services.

Licenses

We hold the following licenses in each of the countries in which we operate for mobile and fixed-line services. For a description of the risks associated with our licenses, please see “Item 3—Key Information—D. Risk Factors—Legal and Regulatory Risks—Our licenses may be suspended or revoked and we may be fined or penalized for alleged violations of law, regulations or license terms” and “Item 3—Key Information—D. Risk Factors—Legal and Regulatory Risks—Our licenses are granted for specified periods and they may not be extended or replaced upon expiration,” and “Item 3—Key Information—D. Risk Factors—Risks Related to the Industry—Our failure to keep pace with technological changes and evolving industry standards could harm our competitive position and, in turn, materially harm our business.”

Mobile Telecommunications Licenses in Russia

GSM Licenses

PJSC VimpelCom holds super-regional GSM licenses (GSM900, GSM1800, GSM900/1800 and 4G/LTE 1800 standards) for the following seven out of eight super-regions in Russia: Moscow, Central and Central Black Earth, North Caucasus, North-West, Siberia, Ural and Volga. These licenses will expire between September 2017 and April 2018, and we plan to file applications for renewal of all our licenses prior to their expiration.

PJSC VimpelCom does not currently hold a GSM super-regional license for the Far East super-region of Russia, but it holds GSM licenses in a number of regions of the Far East super-region. These licenses expire on various dates between 2019 and 2021, and we plan to file applications for renewal of all of our licenses prior to their expiration.

In addition to the seven super-regional GSM licenses, PJSC VimpelCom holds a GSM license for the Orenburg region, and in total, our GSM licenses cover approximately 97% of Russia’s population.

3G Licenses

PJSC VimpelCom holds one of three 3G licenses in Russia. PJSC VimpelCom has extended its license, which was due to expire in May 2017, until May 2022.

LTE 2600 Licenses:

PJSC VimpelCom holds 4G/LTE 2600 licenses in 32 subjects of Russia. The licenses expire on April 15, 2026 and we plan to apply for renewal of these licenses prior to their expiration.

4G/LTE License

In July 2012, PJSC VimpelCom was awarded a mobile license, a data transmission license, a voice transmission license and a telematic license for the provision of 4G/LTE services in Russia. These licenses allow PJSC VimpelCom to provide services using radio-electronic devices in Russia via networks that use 4G/LTE standard equipment within any of the following frequency bands:735-742.5/776-783.5 MHz;813.5-821/854.5-862 MHz; and 2550-2560/2670-2680 MHz. Certain channels allocated to us in accordance with the licenses have restrictions on their use. To remove restrictions, we have to perform certain organizational technical measures including, among others, Domodedovoradio frequency bands releasing spectrum conversion, refarming and Sheremetyevo Airports, Departmentreallocation between operators. The roll out of the 4G/LTE network is using a phased approach based on apre-defined schedule pursuant to the requirements of the license.

Mobile Telecommunications Licenses in Pakistan

2G License

PMCL was awarded a15-year 2G license in 1992. In 2007, PMCL renewed its 2G license for a further term of 15 years. As of December 31, 2016, PMCL had a balance of US$43.65 million to be paid to the PTA for the renewal of its 2G license. Such amount is payable in yearly installments of US$14.5 million, payable in December of each year, until December 2019. This 2G license does not entitle PMCL to provide services in AJK and GB.

3G License

In 2014, following a competitive auction process, PMCL was awarded a15-year license to operate a nationwide 3G telecommunications network in Pakistan for an aggregate initial spectrum fee of US$300.9 million, which was paid at the time PMCL acquired the license. This 3G license does not entitle PMCL to provide services in AJK and GB. In 2006, PMCL was awarded a15-year license to provide mobile telecommunications services in AJK and GB.

Further, Warid acquired a 15 year technology neutral license in 2004 for US$291 million. US$145.5 million was paid upfront while the rest was to be paid in ten equal annual installments starting with a four year grace period.

In addition, PMCL and its subsidiaries have other licenses, including LDI, WLL, local loop licenses, licenses to providenon-voice communication services, and licenses to provide class VAS in Pakistan, AJK and GB. The licensees must also pay annual fees to the PTA and make universal service fund contributions and/or research and development fund contributions, as applicable, in a total amount equal to a percentage of the licensees’ annual gross revenues (less certain allowed deductions) for such services.

License fees

Under the terms of its 2G and 3G licenses, as well as its license for services in AJK and GB, PMCL must pay annual fees to the PTA and make universal service fund contributions and/or research and development fund contributions, as applicable (not all of the foregoing are applicable to all licenses), in a total amount equal to 2.5% of PMCL’s annual gross revenues (less certain allowed deductions) for such services, supplemental to spectrum administrative fees.

PMCL’s total license fees (annual license fees plus revenue sharing) in Pakistan (excluding the yearly installments noted above) were US$27.1 million, US$21.1 million and US$20.7 million for the years ended December 31, 2016, 2015 and 2014, respectively. PMCL’s total spectrum administrative fee payments in Pakistan were US$1.0 million for each of the years ended December 31, 2016, 2015 and 2014.

Mobile Telecommunications Licenses in Algeria

2G License

In 2001, OTA was awarded a15-year license to operate a 2G telecommunications network for an aggregate fee of approximately US$737 million. The license expired in 2016; however, renewal is automatic if the holder has satisfied all of the obligations under the license, which we have. TheAutorité de Régulation de la Poste et des Télécommunications(“ARPT”) must provide the holder with a notice ofnon-renewal six months prior to the expiry of the license if it will not be renewed. We have not received such notice. The renewal has not been made official because the Ministry of Post, Information Technology McDonalds, Starbucks, Coffee-House, MEGA, IKEA, METRO, Afimoll trade center, Auchan and Burger King.Communications (“MPTIC”) is currently reviewing the GSM license terms and will publish a decree renewing the license. We anticipate that the decree will not be published before the fourth quarter of 2017 and that the license will be issued on the same economic terms.

VSAT License

In 2003, OTA acquired a VSAT data-voice license for an aggregate fee of US$2.05 million and renewed the license in 2014 for an additional period of five years, at no additional cost.

3G License

In 2013, OTA was awarded a15-year license to operate a 3G telecommunications network for an aggregate fee of approximately US$38 million, which was paid in full in 2013. Under the terms of its 3G license, OTA is required to pay an additional annual revenue sharing fee of 1% based on 3G revenues less interconnection costs.

4G/LTE License

In 2016, Optimum was awarded a15-year license to operate a 4G/LTE telecommunications network for an aggregate fee of US$36 million (based on then-current exchange rates), which was paid in full in 2016. Under the terms of its 4G/LTE license, Optimum is required to pay an additional annual revenue sharing fee of 1% based on 4G/LTE revenues less interconnection costs.

License fees

Under the terms of its 2G, 3G, 4G/LTE and VSAT licenses, OTA is required to pay revenue sharing allocations to the Algerian government and contributions for:

The universal service fund (3% of revenues less interconnection costs);

Management of the numbering plan (0.2% of revenues less interconnection costs); and

Research, training and standardization (0.3% of revenues less interconnection costs).

OTA’s total license fees (spectrum charges plus revenue sharing) in Algeria were US$62.1 million, US$64.3 million and US$85.4 million for the years ended December 31, 2016, 2015 and 2014, respectively, of which US$25.9 million, US$29.2 million and US$30.9 million was related to spectrum charges, and US$36.2 million, US$35.1 million and US$54.5 million was related to revenue sharing, respectively, over the same periods.

Mobile Telecommunications Licenses in Bangladesh

2G License

In November 1996, BDCL was awarded a15-year GSM license to establish, operate and maintain a digital mobile telephone network to provide 2G services throughout Bangladesh. The license was renewed in November 2011 for a further15-year term.

3G License

In September 19, 2013, following a competitive auction process, BDCL was awarded a15-year license to use 5 MHz of 3G spectrum, for which it paid a total cost of BDT 8,677.4 million (inclusive of 5% VAT) (US$111.6 million equivalent), including both a license acquisition fee and a spectrum assignment fee.

License fees

Under the terms of its 2G and 3G mobile licenses, BDCL is required to pay to the Bangladesh Telecommunication Regulatory Commission (“BTRC”) (i) an annual license fee of BDT 50.0 million (equivalent to US$0.6 million) for each mobile license; (ii) 5.5% of BDCL’s annual audited gross revenue, as adjusted pursuant to the applicable guidelines; and (iii) 1% of its annual audited gross revenue (payable to Bangladesh’s social obligation fund), as adjusted pursuant to the applicable guidelines. The annual license fees are payable in advance of each year, and the annual revenue sharing fees are each payable on a quarterly basis and reconciled at the end of each year.

BDCL’s total license fees (annual license fees plus revenue sharing) in Bangladesh were equivalent to US$41.68 million, US$40.6 million and US$37.1 million for the years ended December 31, 2016, 2015 and 2014, respectively.

In addition to license fees, BDCL pays annual spectrum charges to the BTRC, calculated according to the size of BDCL’s network, its frequencies, the number of its customers and its bandwidth. The annual spectrum charges are payable on a quarterly basis and reconciled at the end of each year. BDCL’s annual spectrum charges were equivalent to US$9.8 million, US$9.9 million and US$9.1 million for the years ended December 31, 2016, 2015 and 2014, respectively.

Mobile Telecommunications Licenses in Ukraine

GSM Licenses

In Ukraine, “Kyivstar” JSC holds GSM900 and GSM1800 cellular licenses to provide telecommunications services throughout the territory of Ukraine. These licenses were received on October 5, 2011 for a term of 15 years each and will expire on October 5, 2026.

3G Licenses

On February 25, 2015, after an auction process, “Kyivstar” JSC was awarded one of three licenses to provide nationwide 3G services in the 2100 MHz band. The license was issued on April 1, 2015 and is valid for a period of 15 years (until April 1, 2030).

We have also obtained a range of national and regional radio frequency licenses for the use of radio frequency resources in the referred standards and in specified standards—RRL and WiMax. Our network covers approximately 98% of Ukraine’s population (except the Anti-Terrorist Operation (“ATO”) zone where “Kyivstar” JSC is not able to use and control its network).

Mobile Telecommunications Licenses in Uzbekistan

GSM900/1800, 3G and 4G/LTE

We hold a national license for GSM900/1800, 3G and 4G/LTE covering the entire territory of Uzbekistan. The most recent license was an extension granted in May 2016 for 15 years, is effective until August 7, 2031 and requires annual license fee payments.

Unitel LLC also has international communication services license valid until 2026 and for data transfer valid until 2019.

Mobile Telecommunications Licenses in the countries in Others

Country

Licenses (as of December 31, 2016)

License Expiration

Kazakhstan

License to provide mobile services (GSM900/1800, UMTS/WCDMA2100, 4G/LTE800/1800)Unlimited

Kyrgyzstan

National license to use radio spectrum of 800 MHz for the entire territory of Kyrgyzstan (technology neutral)

796-801MHz/83-842MHz

September 28, 2025
National license to use radio spectrum of 800 MHz for the entire territory of Kyrgyzstan (technology neutral)791-796MHz/832-837MHzDecember 27, 2026
National license to use radio spectrum of 900 MHz, 1800 MHz and 2100 MHz for the entire territory of Kyrgyzstan (technology neutral)

October 30, 2019

National license for electric communication service activity

Unlimited term

National license for base station transmission

December 3, 2019

National license for services on data traffic

Unlimited term

Armenia

Network operation license for the entire territory of ArmeniaMarch 3, 2028
National licenses to use radio spectrum of 900 MHz, 1800 MHzMarch 3, 2023

Country

Licenses (as of December 31, 2016)

License Expiration

and 2100 MHz for the entire territory of Armenia (technology neutral)

Tajikistan

GSM900/1800 license, 3G license and data services license (with permission to use of 800 MHz frequency for 4G/LTE services) for the entire territory of Tajikistan, International call services licenseMay 12, 2019; July 13, 2020; and December 9, 2020, August 11, 2021 respectively

Georgia

GSM1800 10 MHz frequency licensesFebruary 1, 2030
GSM900 5.49 MHz frequency licensesFebruary 1, 2030
LTE 800 10 MHz frequency licensesFebruary 1, 2030
10 MHz 3G frequency licenseDecember 29, 2031

Laos

2G, 3G, WLL, ISP licenses for the entire territory of LaosJanuary 23, 2022 (2G and WLL); annual renewal (3G and ISP)

Mobile Telecommunications Licenses in Algeria

2G License

In 2001, OTA was awarded a15-year license to operate a 2G telecommunications network for Fixed-line Businessan aggregate fee of approximately US$737 million. The license expired in Russia2016; however, renewal is automatic if the holder has satisfied all of the obligations under the license, which we have. TheAutorité de Régulation de la Poste et des Télécommunications

(“ARPT”) must provide the holder with a notice ofnon-renewal six months prior to the expiry of the license if it will not be renewed. We have fixed-line, data and long distance licenses which are important to our fixed business in Russia, including licenses in respectnot received such notice. The renewal has not been made official because the Ministry of Local Communications Services (excluding local communications services using payphones and multiple access facilities), Local Communications Services using multiple access facilities, Leased Communications Circuits Services, Voice Communications Services in Data Transmission Networks, Telematic Services, Intra-zonal Communications Services, Data Transmission ServicesPost, Information Technology and Communications Services(“MPTIC”) is currently reviewing the GSM license terms and will publish a decree renewing the license. We anticipate that the decree will not be published before the fourth quarter of 2017 and that the license will be issued on the same economic terms.

VSAT License

In 2003, OTA acquired a VSAT data-voice license for an aggregate fee of US$2.05 million and renewed the license in 2014 for an additional period of five years, at no additional cost.

3G License

In 2013, OTA was awarded a15-year license to operate a 3G telecommunications network for an aggregate fee of approximately US$38 million, which was paid in full in 2013. Under the terms of its 3G license, OTA is required to pay an additional annual revenue sharing fee of 1% based on 3G revenues less interconnection costs.

4G/LTE License

In 2016, Optimum was awarded a15-year license to operate a 4G/LTE telecommunications network for an aggregate fee of US$36 million (based on then-current exchange rates), which was paid in full in 2016. Under the terms of its 4G/LTE license, Optimum is required to pay an additional annual revenue sharing fee of 1% based on 4G/LTE revenues less interconnection costs.

License fees

Under the terms of its 2G, 3G, 4G/LTE and VSAT licenses, OTA is required to pay revenue sharing allocations to the Algerian government and contributions for:

The universal service fund (3% of revenues less interconnection costs);

Management of the numbering plan (0.2% of revenues less interconnection costs); and

Research, training and standardization (0.3% of revenues less interconnection costs).

OTA’s total license fees (spectrum charges plus revenue sharing) in Algeria were US$62.1 million, US$64.3 million and US$85.4 million for the Purposesyears ended December 31, 2016, 2015 and 2014, respectively, of Cable Broadcastingwhich US$25.9 million, US$29.2 million and US$30.9 million was related to spectrum charges, and US$36.2 million, US$35.1 million and US$54.5 million was related to revenue sharing, respectively, over the same periods.

Mobile Telecommunications Licenses in Bangladesh

2G License

In November 1996, BDCL was awarded a15-year GSM license to establish, operate and maintain a digital mobile telephone network to provide 2G services throughout Bangladesh. The license was renewed in November 2011 for a further15-year term.

3G License

In September 19, 2013, following a competitive auction process, BDCL was awarded a15-year license to use 5 MHz of 3G spectrum, for which it paid a total cost of BDT 8,677.4 million (inclusive of 5% VAT) (US$111.6 million equivalent), including both a license acquisition fee and a spectrum assignment fee.

License fees

Under the main citiesterms of Moscow, St. Petersburg, Ekaterinburg, Nizhny Novgorod, Khabarovsk, Novosibirsk, Rostov-on-Donits 2G and Krasnodar.3G mobile licenses, BDCL is required to pay to the Bangladesh Telecommunication Regulatory Commission (“BTRC”) (i) an annual license fee of BDT 50.0 million (equivalent to US$0.6 million) for each mobile license; (ii) 5.5% of BDCL’s annual audited gross revenue, as adjusted pursuant to the applicable guidelines; and (iii) 1% of its annual audited gross revenue (payable to Bangladesh’s social obligation fund), as adjusted pursuant to the applicable guidelines. The annual license fees are payable in advance of each year, and the annual revenue sharing fees are each payable on a quarterly basis and reconciled at the end of each year.

BDCL’s total license fees (annual license fees plus revenue sharing) in Bangladesh were equivalent to US$41.68 million, US$40.6 million and US$37.1 million for the years ended December 31, 2016, 2015 and 2014, respectively.

In addition to license fees, BDCL pays annual spectrum charges to the BTRC, calculated according to the size of BDCL’s network, its frequencies, the number of its customers and its bandwidth. The annual spectrum charges are payable on a quarterly basis and reconciled at the end of each year. BDCL’s annual spectrum charges were equivalent to US$9.8 million, US$9.9 million and US$9.1 million for the years ended December 31, 2016, 2015 and 2014, respectively.

Mobile Telecommunications Licenses in Ukraine

GSM Licenses

In Ukraine, “Kyivstar” JSC holds GSM900 and GSM1800 cellular licenses to provide telecommunications services throughout the territory of Ukraine. These licenses will expire between April 26, 2016were received on October 5, 2011 for a term of 15 years each and February 16, 2021. In addition, we have an International and National Communications Services license for the entire Russian Federation which will expire on December 13, 2019.October 5, 2026.

3G Licenses

On February 25, 2015, after an auction process, “Kyivstar” JSC was awarded one of three licenses to provide nationwide 3G services in the 2100 MHz band. The following licenses expire in 2016:

Local Communications Services license (excluding local communications services using payphoneswas issued on April 1, 2015 and multiple access facilities) in Moscow (August 30, 2016);

is valid for a period of 15 years (until April 1, 2030).

Local Communications Services using multiple access facilities in Krasnodar (April 28, 2016), Moscow (September 21, 2016) and St. Petersburg (September 21, 2016);

Leased Communications Circuits Services in Moscow (November 9, 2016), in Moscow (July 5, 2016), St. Petersburg (July 5, 2016), St. Petersburg (October 4, 2016), Nizhny Novgorod (July 5, 2016), Khabarovsk (July 5, 2016), Novosibirsk (July 5, 2016), Rostov-on-Don (July 5, 2016) and Krasnodar (July 5, 2016);

Telematic Services in Moscow (April 26, 2016) and Krasnodar (November 17, 2016);

Intra-zonal Communications Services in Moscow (October 24, 2016) and St. Petersburg (October 24, 2016); and

Data Transmission Services licenses in Moscow (April 26, 2016).

We have filed, or will file, applications for renewal for all of our licenses that expire in 2016.

Competition—Fixed-Line Business in Russia

Business Operations

Our fixed-line telecommunications business marketed as “Beeline Business” competes principally on the basis of convergent services and bundles, installation time, network quality, geographical network reach, customer service, range of services offered and price. We face significant competition from other service providers, including:

Rostelecom, the state-controlled telecommunications company, for services in St. Petersburg and all regional cities in Russia;

MTS, for services to corporate customers and the SME market;

TransTelecom, owned by Russian Railways, for corporate data network services across Russia;

Orange Business, for corporate data network services, convergent mobile and fixed-line services; and

MegaFon, which provides convergent mobile and fixed-line services.

Wholesale Operations

For voice services, our main competitors are the long distance carriers Rostelecom, TransTelecom and OJSC “Multiregional TransitTelecom.” For IP transit and capacity services, our main competitors are Rostelecom, TransTelecom and MegaFon. In wholesale data networking, we also compete with Orange.

Residential and FTTB Operations

In terms of end-user internet penetration, the consumer internet access business in Russia is already saturated and end-user internet penetration is high.

Competition for customers in Russia is intense and we expect it to increase in the future as a result of wider market penetration, consolidation of the industry, the growth of current operators and the appearance of new technologies, products and services. As a result of increasing competition, internet providers are utilizing new marketing efforts (for example, aggressive price promotions) in order to retain existing customers and attract new ones.

Our main competitors in the fixed-line broadband market in Russia are Rostelecom, MTS and its subsidiaries, Acado, Er-Telecom, NetbyNet and various local home network providers. Competition is based primarily on network coverage, pricing plans, internet connection speed, services quality, customer service level, brand identity andobtained a range of value addednational and other customer services offered.regional radio frequency licenses for the use of radio frequency resources in the referred standards and in specified standards—RRL and WiMax. Our network covers approximately 98% of Ukraine’s population (except the Anti-Terrorist Operation (“ATO”) zone where “Kyivstar” JSC is not able to use and control its network).

MarketingMobile Telecommunications Licenses in Uzbekistan

GSM900/1800, 3G and Distribution—Fixed-Line Business in Russia4G/LTE

Business Operations

We utilizehold a direct sales forcenational license for GSM900/1800, 3G and 4G/LTE covering the entire territory of Uzbekistan. The most recent license was an extension granted in Moscow, operating both with fixed-lineMay 2016 for 15 years, is effective until August 7, 2031 and mobile corporate customersrequires annual license fee payments.

Unitel LLC also has international communication services license valid until 2026 and supported by specialists in technical sales support, marketing, customer service and end-user training. In addition, we employ a team of regional sales managers and a dedicated sales force in each of our regional branch offices, as well as having sales incentive plans with our regional partners.for data transfer valid until 2019.

While price competition remains a factor, especially for voice and internet access services, many corporate data networking customers place more value on network coverage, reliability and the ability to design, install and maintain LANs and WANs. These customers often require integrated solutions, including connections to offices located in different cities. To meet these requests, we currently offer a range of services aimed at providing installation and maintenance of customers’ equipment and local networks in Moscow and other regions. We currently provide high priority network support for a number of key clients, and we are actively working on new products, which we believe will allow us to provide a range of managed services.

Residential and FTTB Operations

Fixed-line Broadband Internet Access. We offer a wide range of FTTB services tariffs targeted at different customer segments.

FTTB IPTV. TV service is provided on a monthly fee basis. Set-top boxes (“STBs”) can be rented or bought by customers. As a VAS for TV, we have launched Video on Demand, with a library of more than 3,000 items and the option to view the recording of popular TV programs. In Moscow, we have launched Timeshift, an option allowing the rewind of live channels without recording on STBs. Most IPTV sales are carried out in bundles with home internet and WiFi routers for 1 Russian ruble. Customers are able to rent or buy additional STBs to watch their TV channel pack on another TV set or WiFi bridges, which helps to eliminate extra physical wires.

xDSL Services. For xDSL services, we offer an unlimited tariff plan, and tariff plans that depend on connection speed.

Wireless Broadband Internet Access. We offer WiFi tariff plans that include unlimited usage plans and plans that charge by usage. We also offer special prices for mobile and FTTB users.

Pay TV (cable TV) Services. We offer two tariff plans: “Social” for customers who need basic TV channels, which includes 10-12 TV channels, and “Commercial,” which includes 45-55 TV channels. As of December 31, 2015, we had more than 56,000 cable TV customers.

Description of Operations of the Algeria Segment

Mobile BusinessTelecommunications Licenses in Algeriathe countries in Others

Description of Mobile Services in Algeria

The mobile industry in Algeria has grown rapidly over the past ten years as a result of increased demand by individuals and newly-created private businesses. Demand for mobile services is largely due to the expansion of the Algerian economy. Innovative services and declining tariffs have made mobile services more appealing to the mass-market customer segment, while advertising, marketing and distribution activities, as well as improved service quality and coverage, have led to increased public awareness of, and access to, the mobile telecommunications market.

Approximately 99% of the population of Algeria has access to mobile coverage. According to Analysis Mason Research, there were approximately 46.8 million subscriptions in Algeria as of December 31, 2015, representing a mobile penetration rate of approximately 116.1%.

In Algeria, we generally offer our customers mobile telecommunications services under prepaid and postpaid plans. As of December 31, 2015, prepaid, postpaid and hybrid (a monthly fee with recharge possibility) customers represented approximately 92.6%, 4.3% and 3.1%, respectively, of our customers in Algeria.

Call Completion Services and VAS

In Algeria, we provide our customers with voice services that include airtime charges from mobile postpaid and prepaid customers, including monthly contract fees for a predefined amount of voice traffic and roaming fees for airtime charges when customers travel abroad.

 

VASCountry

  

DescriptionLicenses (as of December 31, 2016)

Basic VAS  Caller-ID, call forwarding, conference calling, call blocking, and call waiting

License Expiration

Messaging ServicesKazakhstan

  SMS, MMS (which allows customersLicense to send pictures, audio and video toprovide mobile phones and to e-mail), and mobile instant messagingservices (GSM900/1800, UMTS/WCDMA2100, 4G/LTE800/1800)Unlimited

Content/chat/infotainment servicesKyrgyzstan

  

Sports related services, religious content, taxi applications and e-learningNational license to use radio spectrum of 800 MHz for customersthe entire territory of Kyrgyzstan (technology neutral)

796-801MHz/83-842MHz

September 28, 2025
Data access services  On GPRS and EDGE, and 3GNational license to use radio spectrum of 800 MHz for the entire territory of Kyrgyzstan (technology neutral)791-796MHz/832-837MHzDecember 27, 2026
RBT  Customized ring back tonesNational license to use radio spectrum of 900 MHz, 1800 MHz and 2100 MHz for the entire territory of Kyrgyzstan (technology neutral)

October 30, 2019

National license for electric communication service activity

Unlimited term

National license for base station transmission

December 3, 2019

National license for services on data traffic

Unlimited term

Armenia

Network operation license for the entire territory of ArmeniaMarch 3, 2028
National licenses to use radio spectrum of 900 MHz, 1800 MHzMarch 3, 2023

Country

Licenses (as of December 31, 2016)

License Expiration

and 2100 MHz for the entire territory of Armenia (technology neutral)

Tajikistan

GSM900/1800 license, 3G license and data services license (with permission to use of 800 MHz frequency for 4G/LTE services) for the entire territory of Tajikistan, International call services licenseMay 12, 2019; July 13, 2020; and December 9, 2020, August 11, 2021 respectively

Georgia

GSM1800 10 MHz frequency licensesFebruary 1, 2030
GSM900 5.49 MHz frequency licensesFebruary 1, 2030
LTE 800 10 MHz frequency licensesFebruary 1, 2030
10 MHz 3G frequency licenseDecember 29, 2031

Laos

2G, 3G, WLL, ISP licenses for the entire territory of LaosJanuary 23, 2022 (2G and WLL); annual renewal (3G and ISP)

Roaming

In Algeria, we have active roaming agreements covering a number of countries in Europe, Asia, North America, South America, Australia and Africa. Our roaming arrangements generally cover all major roaming destinations, and, as of December 31, 2015, included active roaming agreements with 432 GSM networks in 157 countries, GPRS roaming with 230 networks in 93 countries and

CAMEL roaming through 152 operators in 81 countries. Generally, each agreement with roaming partners provides that the operator hosting the roaming call sends us a bill for the roaming services used by our customer while on the host’s network. We pay the host operator for the roaming services and bill the amount due for the provision of roaming services on our customer’s monthly bill.

Interconnect

We have several interconnection agreements with mobile and fixed-line operators in Algeria under which we provide traffic termination services. These services represent termination of incoming voice and data traffic from a network of our competitors when their customers call or send data to our customers. During 2015, the ARPT approved new interconnection rates for mobile operators, which was a favorable change for our business. The MTR for OTA increased from DZD 0.96 to DZD 1.1 and the MTRs for the other operators decreased from DZD 2.2 to DZD 1.8 to 1.9 for the other operators (see “—Competition—Mobile Business in Algeria” below). The new rates partially reduced the asymmetry among the operators, however the rate for OTA is still significantly lower than for our competitors (see “Item 3—Key Information—D. Risk Factors—Legal and Regulatory Risks—New or proposed changes to laws or new interpretations of existing laws in the markets in which we operate may harm our business”).

Sales of Equipment and Accessories

Handset offerings. In order to stimulate mobile phones, and, in particular, smartphone penetration, we offer our customers a broad selection of handsets and internet devices, which we source from a number of suppliers.

USB Modems. In Algeria, we generally offer wireless internet access through GPRS/EDGE and 3G networks using special “plug and play” USB modems. In addition to providing internet access, USB modems generally provide other functions such as balance top-up, tariff changing and easy management of other services in the USB modem interface.

Website. In the first half of 2015, we underwent a commercial revamp of our product and image, with an increased focus on Facebook, Twitter and YouTube. Our new website is designed to have a more responsive layout and includes a new mobile version.

Mobile Telecommunications Licenses in AlgeriaPakistan

OTA2G License

PMCL was awarded a15-year 2G license in 1992. In 2007, PMCL renewed its 2G license for a further term of 15 yearsyears. As of December 31, 2016, PMCL had a balance of US$43.65 million to be paid to the PTA for the renewal of its 2G license. Such amount is payable in 2001. Theyearly installments of US$14.5 million, payable in December of each year, until December 2019. This 2G license expires in 2016 but may be renewed for two subsequent five-year terms at no additional cost. OTA has submitted the necessary applications for renewal and does not anticipate any material obstaclesentitle PMCL to renewal. provide services in AJK and GB.

3G License

In addition, OTA2014, following a competitive auction process, PMCL was awarded a15-year license to operate a nationwide 3G telecommunications network in 2013Pakistan for an aggregate initial spectrum fee of US$38300.9 million, (based on then current exchange rates), which was paid at the time PMCL acquired the license. This 3G license does not entitle PMCL to provide services in fullAJK and GB. In 2006, PMCL was awarded a15-year license to provide mobile telecommunications services in 2013. OTAAJK and GB.

Further, Warid acquired a very small aperture terminal (“VSAT”) data-voice15 year technology neutral license in 20032004 for US$291 million. US$145.5 million was paid upfront while the rest was to be paid in ten equal annual installments starting with a four year grace period.

In addition, PMCL and renewedits subsidiaries have other licenses, including LDI, WLL, local loop licenses, licenses to providenon-voice communication services, and licenses to provide class VAS in Pakistan, AJK and GB. The licensees must also pay annual fees to the licensePTA and make universal service fund contributions and/or research and development fund contributions, as applicable, in 2014a total amount equal to a percentage of the licensees’ annual gross revenues (less certain allowed deductions) for an additional period of five years at no additional cost.such services.

License fees

Under the terms of its 2G and 3G mobile licenses, OTA is required toas well as its license for services in AJK and GB, PMCL must pay annual frequency fees to the Algerian governmentPTA and contributions for themake universal service fund numbering plancontributions and/or research and researchdevelopment fund contributions, as applicable (not all of the foregoing are applicable to all licenses), in ana total amount equal to 3.5%2.5% of “operator turnover” (which is equalPMCL’s annual gross revenues (less certain allowed deductions) for such services, supplemental to revenue less interconnection costs). For its 3G license, OTA is also required to pay an annual revenue sharing fee of 1% based on 3G operator turnover.spectrum administrative fees.

In January 2016, the regulator in Algeria launched a tender for awarding 4G licenses to the three mobile operators in Algeria. Bidding will be conducted in early April with the winners of the tender expected to be announced in May 2016. The commercial launch of 4G services in Algeria is expected in the second half of 2016.

OTA’sPMCL’s total license fees (spectrum charges(annual license fees plus revenue sharing) in AlgeriaPakistan (excluding the yearly installments noted above) were US$77.027.1 million, US$85.421.1 million and US$64.320.7 million for the years ended December 31, 2013,2016, 2015 and 2014, and 2015, respectively, of which US$19.6 million, US$30.9 million and US$29.2 million related torespectively. PMCL’s total spectrum charges, and US$57.4 million, US$54.5 million and US$35.1 million related to revenue sharing, respectively, over the same periods.

Competition—Mobile Business in Algeria

In Algeria, there are three mobile operators: OTA; Mobilis, a subsidiary of Algeria’s incumbent operator, Algérie Télécom; and Ooredoo. Algérie Télécom launched its Mobilis GSM network in April 1998 and was the only operator until the second GSM license was awarded to OTA in July 2001. OTA launched under the Djezzy brand in February 2002. Wataniya Telecom Algeria (renamed Ooredoo) was awarded the third GSM license in December 2003. In December 2013, 3G licenses were granted to all three operators. Competition is based primarily on local and international tariff prices, network coverage, quality of service, the level of customer service provided, brand identity and the range of value added and other customer services offered.

In July 2014, OTA launched 3G services and, by the end of 2015, had expanded services to 29 provinces across the country, including Algiers and the largest provinces in terms of population. OTA’s launch of 3G services was later than its competitors, who began their 3G roll outs in December 2013.

In January 2016, the regulator in Algeria launched a tender for awarding 4G licenses to the three mobile operators in Algeria as described in “—Mobile Telecommunications Licenses in Algeria.”

Customer growth in Algeria’s mobile market is expected to slow, and attention is expected to shift to maintaining or improving the average revenue per user, supported by data revenue growth after the commercial launch of 3G networks.

The Algerian government has imposed MTRs between operators that directly impact revenue from call termination, which is one of the major services provided by all operators who provide wholesale services. For more information about MTRs, see Exhibit 99.2—Regulation of Telecommunications. OTA receives revenues from other operators for calls terminated to its customers on OTA’s network (regardless of whether OTA’s customer is actually on OTA’s network or roaming) and is required to pay interconnection fees to other operators for calls terminated to their customers. MTRs are regulated and determined each year by the ARPT upon approval of each operator’s reference interconnection offer (“RIO”). As of July 1, 2015, MTRs were as follows (price per minute): OTA, DZD 1.1; Ooredoo, DZD 1.8; and Mobilis, DZD 1.9.

Competition for customers in Algeria is intense as a result of greater market penetration and is focused on new technologies, products and services. As a result of increased competition, mobile providers are utilizing new marketing strategies, including aggressive price promotions, to retain existing customers and attract new ones.

The following table shows our and our competitors’ respective customer numbers in Algeria as of December 31, 2015:

Operator

Customers in
Algeria
(in millions)

Djezzy

17.7

Mobilis

16.2

Ooredoo

13.0

Source: Analysys Mason Research for all companies except Djezzy.

Marketing and Distribution—Mobile Business in Algeria

Our postpaid plans are targeted at our business customers and include “Djezzy Classic” and “Business Control.” Our postpaid plans for residential customers include “Djezzy Classic” and “Djezzy Control.” We also launched an unlimited postpaid offer, “Infinity,” which was supported by OTT partnerships with WhatsApp, Opera Mini and the 3G “Be-Djezzy” applications. Our prepaid plans for residential customers include “Djezzy Good” and “Djezzy Go.” In July 2014, we launched a number of commercial offers including Millennium 3G (a hybrid voice and data product) and data dongle promotions, as well as B2B and B2C 3G offers. New 2015 offerings included handset migration promotions and smartphone and dongle promotions with data bonuses.

We sell our mobile telecommunications services through indirect channels (distributors) and through our “Djezzy” branded shops, of which there were 2,000 (both owned and rented), including 1,102 equipped with IT material and sales application, as of December 31, 2015. Our nine exclusive national distributors cover all 48 Wilayas (provinces) of Algeria and are distributing our products through over 70,000 points of sale authorized to sell airtime and over 12,500 points of sale authorized to sell SIMs.

As of December 31, 2015, we also had a pool of more than 300 agents in call centers, which focus on customer care, including retention, troubleshooting and handling complaints. This pool of agents combines a series of insourced and outsourced agents that are directly managed by OTA management in three languages (Arabic, French and Amazigh). We provide customer support for the “Djezzy” brand through our call centers, which are open 24 hours a day and seven days a week. During 2015, OTA continued to enhance the quality of its customer service by auditing and addressing agent performance in several major cities, including Algiers, Oran, Constantine and Annaba.

Fixed-line Business in Algeria

We do not offer fixed-line services in Algeria.

Description of Operations of the Pakistan Segment

Mobile Business in Pakistan

Description of Mobile Services in Pakistan

The telecommunications sector in Pakistan has experienced significant growth over the past ten years for a variety of reasons. The introduction of several new operators to the market has increased the level of competition and resulted in an overall drop in prices making it more affordable for consumers to own mobile phones. Additionally, the continuous investment in network expansion carried on by operators has provided a higher percentage of the population of Pakistan with access to mobile services as compared to before. The availability, affordability and ease of use of handsets have also contributed to the growth of the overall mobile industry. Pakistan is mainly a 2G market; however, 3G is growing following its launch in 2014. Mobilink has launched 3G services in 300 cities, becoming the first operator to reach 7 million 3G customers.

Approximately 90% of the population of Pakistan lives in areas with mobile coverage. According to the Pakistan Telecommunication Authority (or the “PTA”), there were approximately 125.9 million subscriptions in Pakistan as of December 31, 2015, representing a mobile penetration rate of approximately 65.3%. Pakistan has an internet penetration rate of 14% as of December 31, 2015, based on subscriber figures provided by the PTA.

In Pakistan, we offer our customers mobile telecommunications services under postpaid and prepaid plans. As of December 31, 2015, approximately 1.9% of our customersadministrative fee payments in Pakistan were on postpaid plans and approximately 98.1%US$1.0 million for each of our customers in Pakistan were on prepaid plans.

In addition, we offer mobile financial services to our customers in Pakistan.

Call Completion Services and VAS

In Pakistan, we provide our customers with voice services that include airtime charges from mobile postpaid and prepaid customers, including monthly contract fees for a predefined amount of voice traffic and roaming fees for airtime charges when customers travel abroad.

VAS

Description

Basic VASCaller-ID, voicemail, call forwarding, conference calling, call blocking and call waiting
Messaging ServicesSMS, MMS (which allows customers to send pictures, audio and video to mobile phones and to e-mail), and mobile instant messaging
Content/chat/infotainment servicesMusic; live audio streaming; infotainment services for religious, sports, comedy, quotes, news, weather and other content; and IVR (Interactive Voice Response) Chat
Data access servicesOn GPRS, EDGE and 3G
RBTCustomized ring back tones
MFSMobile financial services

Roaming

In Pakistan, as ofthe years ended December 31, 2016, 2015 we had active roaming agreements with 301 GSM networks in 148 countries, covering a number of countries in Europe, Asia, North America, South America, Australia and Africa. Additionally, we provided GPRS roaming with 198 networks in 101 countries and CAMEL roaming through 56 networks in 44 countries. Generally, each agreement with

2014.

roaming partners provides that the operator hosting the roaming call sends us a bill for the roaming services used by our customer while on the host’s network. We pay the host operator for the roaming services and bill the amount due for the provision of roaming services on our customer’s monthly bill.

Interconnect

We have several interconnection agreements with mobile and fixed-line operators in Pakistan and in the territories of Azad Jammu and Kashmir (“AJK”) and Gilgit-Baltistan (“GB”), under which we provide traffic termination services. These services represent termination of incoming voice and data traffic from a network of our competitors when their customers call or send data to our customers.

Sales of Equipment and Accessories

Handset offerings. In order to stimulate mobile phones and smartphones penetration, we offer our customers a broad selection of handsets and internet devices, which we source from a number of suppliers.

USB Modems. We generally offer our customers wireless internet access through GPRS/EDGE and 3G networks using special “plug and play” USB modems.

Mobile Telecommunications LicensesBusiness in PakistanBangladesh

Mobilink was awardedDescription—Mobile Business in Bangladesh

Bangladesh is still primarily a 15-year 2G licensemarket; however, 3G is growing rapidly following the launch of 3G services in 1992. In 2007, Mobilink renewed its 2G licenseBangladesh in October 2013. The expanding 3G network is expected to increase ARPU as the use of the internet grows, with improving data speed presenting a significant opportunity for a further termmobile operators in Bangladesh to increase their market shares in significant urban centers.

We operate through our operating company, Banglalink Digital Communications Limited and our brand “banglalink” in Bangladesh. Recent revenue growth is mainly driven by data, while voice revenue has started to decline in Bangladesh.

The telecommunications market in Bangladesh is largely comprised of 15 years.prepaid customers. As of December 31, 2015, Mobilink had a balance2016, approximately 93.0% of US$58.2 million to be paid toour customers in Bangladesh were on prepaid plans and approximately 7.0% were on postpaid plans.

The table below presents the PTA for the renewal of its 2G license. Such amount is payable in yearly installments of US$14.5 million, payable in December of each year until December 2019. In addition, in 2014, following a competitive auction process, Mobilink was awarded a 15-year license to operate a nationwide 3G telecommunications network in Pakistan for an aggregate initial spectrum fee of US$300.9 million which was paid at the time Mobilink acquired the license. These 2G and 3G licenses do not entitle Mobilink to provide services in AJK and GB.

In 2006, Mobilink was awarded a 15-year license to provideprimary mobile telecommunications services we offer in AJKBangladesh.

Service

Description

Voice Services

Includes airtime charges from mobile postpaid and prepaid customers, including monthly contract fees for a predefined amount of voice traffic and roaming fees for airtime charges when customers travel abroad

Basic VAS Package

Call forwarding, conference calling, call blocking, call waiting, caller line identification presentation, call me back and voicemail missed call alert

Messaging Services

SMS, MMS (which allows customers to send pictures, audio and video to mobile phones and toe-mail) and mobile instant messaging

Content/chat/infotainment services

News alert service, sports related content, job alerts, music streaming, mobile TV, content download, religious content and agricultural helpline

RBT

Customized ring back tones

Wireless internet access

Provided through GPRS, EDGE and 3G technology. Customers can use data services both aspay-per-use and through a bundle

Roaming

In Bangladesh, we have active roaming agreements covering a number of countries in Europe, Asia, North America, South America, Australia and Africa. As of December 31, 2016, BDCL had active roaming agreements with 445 GSM networks in 165 countries and provided GPRS roaming with 328 networks in 121 countries, in addition to maritime roaming andin-flight roaming

Service

Description

with Emirates Airlines and Malaysian Airlines. Generally, each agreement with roaming partners provides that the operator hosting the roaming call sends us a bill for the roaming services used by our customer while on the host’s network. We pay the host operator for the roaming services and bill the amount due for the provision of roaming services on our customer’s monthly bill.

Mobile financial services

Provides convenient financial services like mobile-based utility bill payments, train ticketing, international remittance disbursements. Also, we partner with leading mobile financial service operators through providing Unstructured Supplementary Service Data and distribution network and Bangladesh Post Office to provide a mobile money order service

Distribution.As of December 31, 2016, our sales and GB, requiring paymentdistribution channels in Bangladesh included 10 company stores, a direct sales force of 76 enterprise sales managers and 88 zonal sales managers for mass market retail sales channels, 43 monobrand stores, 33,465 retail SIM outlets, 209,553top-up selling outlets, online sales channels, and 600 banglalink brand service points. BDCL provides an i-top up service through mobile financial services. The banglalink brand provides customer support through its call center, which is open 24 hours a US$10 million license fee, 50% of which was payable prior today and seven days a week. The banglalink brand also provides digital customer care support through the issuancebanglalink app and the “banglalink mela” Facebook page. The call center also includes a corporate customer service team that focuses on corporate customers and SMEs. Expansion of the licensecall center is underway to ensure a high level of customer service as the customer base grows. BDCL has established credit control and the balance was payable in 10 equal annual installments of US$500,000 (payable in U.S. dollars or equivalent Pakistani rupees). Mobilink expectscollection teams to make the last of these payments in 2016.

Under the terms of its 2G and 3G licenses, as well as its license for services in AJK and GB, Mobilink must pay annual fees to the PTA and make universal service fund contributions and/or research and development fund contributions, as applicable (not all of the foregoing are applicable to all licenses), in a total amount equal to 2.5% of Mobilink’s annual gross revenues (less certain allowed deductions) for such services, supplemental to spectrum administrative fees.improve invoice recovery rates.

In addition, Mobilinkorder to stimulate mobile phones and its subsidiaries have other licenses, including long distancesmartphones penetration, we offer our customers a broad selection of handsets and international (LDI), WLL, local loop licenses, licenses to provide non-voice communication services,internet-capable devices, which we source from a number of suppliers, in the case of purchase-sale models, and licenses to provide class VASwe offer banglalink branded internet through reverse-bundle model in Pakistan, AJK and GB. The licensees must also pay annual fees to the PTA and make universal service fund contributions and/or research and development fund contributions, as applicable (not all of the foregoing are applicable to all licenses), in a total amount equal to 2.5% of the licensees’ annual gross revenues (less certain allowed deductions) for such services.device partners’ channels.

Mobilink’s total license fees (annual license fees plus revenue sharing) in Pakistan (excluding the yearly installments noted above) were US$22.3 million, US$20.7 million and US$21.1 million for the years ended December 31, 2013, 2014 and 2015, respectively. Mobilink’s total spectrum administrative fee payments in Pakistan were US$0.9 million, US$1.0 million and US$1.0 million for the years ended December 31, 2013, 2014 and 2015, respectively.

Competition—Mobile Business in PakistanBangladesh

According to the PTA, there were approximately 125.9 million customers in Pakistan as of December 31, 2015, representing a mobile penetration rate of approximately 65.3%, a decrease from 73.1% as of December 31, 2014, due to the biometric verification process of all cellular customers in 2014 and 2015. The Pakistani mobile telecommunications market has five main operators: Mobilink, Telenor Pakistan, Ufone, Warid and Zong. Telenor Pakistan is a member of Telenor Group and has been operating commercially in the market since 2005. Ufone is a member of the Etisalat Group and started operations in 2001. Warid Telecom (Private) Limited is a wholly owned company of Warid Telecom Pakistan LLC and Bank Alfalah Limited and launched its cellular services in Pakistan in May 2005. Zong is wholly owned by China Mobile. On November 26, 2015, we entered into an agreement with WTPL and Bank Alfalah to merge our telecommunications businesses in Pakistan, as described in more detail under “Item 5—Operating and Financial Review and Prospects—Recent Developments and Trends—Pakistan Merger.”

During 2015, the Government of Pakistan and the PTA put in place additional security measures, in particular biometric verifications for all mobile subscriptions, which required re-verification of all existing customers (see “Item 3—Key Information—D. Risk Factors—Legal and Regulatory Risks—New or proposed changes to laws or new interpretations of existing laws in the markets in which we operate may harm our business”). During this re-verification, a restriction on SIM sales was enforced through retail channels, and SIM cards that could not be verified had to be blocked by the operators. By May 2015, Mobilink verified approximately 87% of customers, representing 99% of revenue, thereby outperforming the market in terms of retained customer base, based on subscriber figures provided by the PTA.

The following table shows our and our competitors’ respective customer numbers in PakistanBangladesh as of December 31, 2015:2016.

 

Operator

  Customers in
PakistanBangladesh
(in millions)(1)
 

MobilinkGrameenphone

   36.258.0 

Telenor PakistanRobi

   34.933.8 

ZongBDCL (“banglalink”)

   24.130.4 

UfoneTeletalk

   19.9

Warid

10.72.6 

 

Source: Analysys Mason.

The Pakistan Telecommunication Authority.

(1)The total number of customers in Pakistan decreased during 2015 as a result of the SIM re-verification process and certain disconnections as described above.

Marketingmobile telecommunications market in Bangladesh is highly competitive. The top three mobile operators, Grameenphone, BDCL (“banglalink”) and Distribution—Robi, collectively held approximately 91.2% of the mobile market in Bangladesh as of October 31, 2016, according to the Bangladesh Telecommunications Regulatory Commission. According to Analysys Mason, as of December 31, 2016, there were approximately 124.8 million customers in Bangladesh, representing a mobile penetration rate of approximately 75.7% compared to 133.2 million customers and a mobile penetration rate of 82.0% in 2015.

Mobile Business in PakistanUkraine

Description—Mobile Business in Ukraine

We operate in Ukraine with our operating company “Kyivstar” JSC and our brand, “Kyivstar.” The Ukrainian mobile market operates on a 2G and 3G basis.

As of December 31, 2016, approximately 90.0% of our customers in Ukraine were on prepaid plans and approximately 10.0% of our customers in Ukraine were on postpaid plans.

The table below presents the primary mobile telecommunications services we offer in Ukraine.

Service

Description

Voice Services

Includes airtime charges from mobile postpaid and prepaid customers, including monthly contract fees for a predefined amount of voice traffic and roaming fees for airtime charges when customers travel abroad

Basic VAS Package

Caller-ID; voicemail; call forwarding; conference calling; call blocking and call waiting

Messaging Services

SMS; MMS; voice messaging and SMS services (including information services such as news, weather, entertainment chats and friend finder)

Content/infotainment services

Voice services (including referral services); content downloadable to telephone (including music, pictures, games and video); and RBT

Mobile financial services

Mobile payment; banking card; trusted payment; banks notification and mobile insurance

Internet access

Access is offered through GPRS/EDGE and 3G

Roaming

As of December 31, 2016, the “Kyivstar” brand provided voice roaming on 465 networks in 197 countries, GPRS roaming on 398 networks in 165 countries and 3G roaming on 173 networks in 89 countries.

Distribution.“Kyivstar” JSC’s strategy is to maintain a leadership position by using the following distribution channels: distributors (43% of all connections), local chains (17%), national chains (16%), monobrand stores (11%), direct sales (7%) and active sales (6%). In order to avoid possible price pressure from core distributors, one of our strategic priorities is to invest in our own monobrand stores. As of December 31, 2016, the number of owned retail monobrand stores was 393 as compared to 366 stores as of December 31, 2015.

Mobile Bundles. “Kyivstar” JSC offers bundles including combinations of voice, SMS and MMS, mobile data and OTT services.

Competition—Mobile Business in Ukraine

The following table shows our and our primary mobile competitors’ respective customer numbers in Ukraine as of December 31, 2016:

Operator

Customers
(in millions)

“Kyivstar” JSC

26.1

MTS Ukraine

20.9

Lifecell

9.2

Source: Analysys Mason.

“Kyivstar” JSC competes primarily with MTS Ukraine, operating under the Vodafone brand, which is 100% owned by MTS and operates a GSM900/1800 network in Ukraine. “Kyivstar” JSC also competes with Lifecell, as well as with Trimob, a 100% affiliate company of Ukrtelecom to provide services under a 3G license, and with other small CDMA operators.

According to Analysys Mason, as of December 31, 2016, there were approximately 59.2 million customers in Ukraine, representing a mobile penetration rate of approximately 136.5% compared to 59.2 million customers and a mobile penetration rate of 138.3% in 2015.

Mobile Business in Uzbekistan

Description of Mobile Business in Uzbekistan

In Pakistan,Uzbekistan, we operate through our operating company, LLC “Unitel,” and our brand, “Beeline.” We offer our customers mobile telecommunications services under postpaid and prepaid plans. As of December 31, 2016, approximately 97.6% of our customers in Uzbekistan were on prepaid plans and approximately 2.4% of our customers in Uzbekistan were on postpaid plans.

The table below presents the primary mobile telecommunications services we offer in Uzbekistan.

Service

Description

Voice Services

Includes airtime charges from mobile postpaid and prepaid customers, including monthly contract fees for a predefined amount of voice traffic and roaming fees for airtime charges when customers travel abroad

Basic VAS Package

Caller-ID, voicemail, call forwarding, conference calling, call blocking and call waiting

Call Completion

GSM service that is provided by Unitel in 2G and 3G networks throughout Uzbekistan. Call duration for one session is limited for 40 minutes.

Messaging Services

SMS, MMS, voice messaging and SMS services (including information services such as news, weather, entertainment chats and friend finder)

Content/chat/infotainment services

Voice services (including referral services), content downloadable to telephone (including music, pictures, games and video), and RBT

Mobile financial services

Mobile payment, banking card, trusted payment, our own payment system “Beepul,” mobile transfer

Internet access

Access is offered through GPRS/EDGE/3G/4G/LTE networks. Our 3G/HSPA services were commercially launched in 2008, and the majority of the network was constructed in 2010. Our 4G/LTE services were commercially launched in 2014. Unitel was the first Mobile Operator who has provided 4G/LTE services.

Roaming

We have active roaming agreements covering a number of countries in Europe, Asia, North America, South America, Australia and Africa. As of December 31, 2016, we had active roaming agreements with 489 GSM networks in 185 countries and provided GPRS roaming with 380 networks in 162 countries and CAMEL roaming through 237 networks in 108 countries. Generally, each agreement with roaming partners provides that the operator hosting the roaming call sends us a bill for the roaming services used by our customer while on the host’s network. We pay the host operator for the roaming services and bill the amount due for the provision of roaming services on our customer’s monthly bill.

Mobile Bundles.We offer bundled tariff plans, which may differ by types or volume of traffic, duration (daily, weekly, and monthly), region or charge type. Currently, we provide data bundles consisting of different types of traffic volume, charge and duration and integrated bundles consisting of traditional voice with SMS and data traffic.

Distribution.In Uzbekistan, we offer a portfolio of tariffs and products for the prepaid system designed to cater to the needs of specific market segments, including mass-market customers, youth customers personaland high value contract customers. Further, we have the following four segments in our postpaid system: Large Accounts, Business to Government, SME and SOHO. We have own offices and monobrand own stores in an amount of 28 points of sale, exclusive stores in amount of 707 points of sale and multibrand stores in an amount of 1,348 points of sales.

Competition—Mobile Business in Uzbekistan

The following table shows our and our primary mobile competitors’ respective customers SOHOs (with onein Uzbekistan as of December 31, 2016:

Operator

Customers
(in millions)

LLC “Unitel”

9.5

Ucell

9.1

UMS

1.6

UzMobile

0.7

Perfectum

0.3

Source: Analysys Mason.

According to five employees), SMEs (with sixAnalysys Mason, as of December 31, 2016, there were approximately 21.2 million mobile customers in Uzbekistan, representing a mobile penetration rate of approximately 66.5% compared to 50 employees)20.6 million customers and enterprises (with more than 50 employees). Wea mobile penetration rate of 65.4% in 2015. The relatively low mobile penetration rate is primarily caused by thesingle-SIM profile of most Uzbek mobile subscribers.

Mobile Business in Others

Description of Mobile Services in Others

In the countries in Others, we generally offer corporateour customers severalmobile telecommunications services under prepaid and postpaid plan bundles, which include on-net minutes, variable discounts for closed user groups and follow-up minutes based on bundle commitment.plans. As of December 31, 2015, our sales channels include eight company stores, 21 business centers, a direct sales force2016, we had the following percentages of 129 employees, 350 exclusive franchise stores, 546 contractual direct-selling representatives,prepaid and over 207,000 non-exclusive third party retailers. For top-up,postpaid customers:

Payment Plan

KazakhstanKyrgyzstanArmeniaTajikistanGeorgiaLaos

Prepaid

95.996.587.999.999.797.0

Postpaid

4.13.512.10.030.33.0

Call Completion and VAS. In the countries in Others, we offer prepaid scratch cardsthe same call completion and VAS as in Russia (except for location based services).

Roaming. In the countries in Others, we have roaming arrangements with a number of other networks, which vary by country of our operation. The table below presents the material roaming agreements in each of the countries included in the Others category.

Country

Roaming Agreements (as of December 31, 2016)

Kazakhstan

Voice roaming on 595 networks in 191 countries
GPRS roaming on 470 networks in 162 countries
CAMEL roaming on 282 networks in 108 countries

Kyrgyzstan

Voice roaming on 423 networks in 128 countries
GPRS roaming on 236 networks in 90 countries
CAMEL roaming on 170 networks in 74 countries

Armenia

Voice roaming on 421 networks in 174 countries
GPRS roaming on 327 networks in 134 countries
CAMEL roaming on 222 networks in 103 countries
3G roaming on 278 networks in 122 countries
4G/LTE roaming on 15 networks in 13 countries

Tajikistan

3G roaming on 160 networks in 77 countries
Voice roaming on 212 networks in 88 countries
GPRS roaming on 192 networks in 83 countries
CAMEL roaming on 119 networks in 64 countries

Georgia

Voice roaming on 212 networks in 88 countries
GPRS roaming on 170 networks in 79 countries
CAMEL roaming on 120 networks in 60 countries

Laos

Voice roaming on 410 networks in 138 countries
GPRS roaming on 225 networks in 72 countries
CAMEL roaming on 50 networks in 25 countries

Generally, each agreement with roaming partners provides that the operator hosting the roaming call sends us a bill for the roaming services used by our customer while on the host’s network. We pay the host operator for the roaming services and bill the amount due for the provision of roaming services on our customer’s monthly bill.

Wireless Internet Services

We have promotionalzero-zones for major local and international social networks in each of these countries to lower the entry barrier for new data users and stimulate consumption for existing ones. We also focus on smartphone penetration growth in each of these countries as the major source of effective demand for our mobile internet services.

Distribution—Mobile Business in Others

We distribute our products in Others through owned monobranded stores, franchises and other distribution channels. As of December 31, 2016, we had 227 total stores (monobranded, franchised and other distribution channels such as modules, multibrand, direct-delivery and electronic recharge options, which are distributed throughstores) in Kazakhstan, 67 stores in Kyrgyzstan, 76 stores in Armenia, 57 stores in Tajikistan, 36 stores in Georgia and 5 stores in Laos.

Competition—Mobile Business in Others

Kazakhstan

According to Analysys Mason, as of December 31, 2016, there were approximately 25.6 million customers in Kazakhstan, representing a mobile penetration rate of approximately 143.0%, compared to 25.9 million customers and a mobile penetration rate of approximately 147.1% in 2015. We held the samesecond position in the market in 2016, according to Analysys Mason.

Kyrgyzstan

According to Analysys Mason, as of December 31, 2016, there were approximately 7.8 million customers in Kyrgyzstan, representing a mobile penetration rate of approximately 134.5%, compared to 7.6 million customers and a mobile penetration rate of approximately 132.7% in 2015. We held the second position in the market in 2016, according to Analysys Mason.

Armenia

According to Analysys Mason, as of December 31, 2016, there were approximately 3.6 million customers in Armenia, representing a mobile penetration rate of approximately 119.4%, compared to 3.6 million customers and a mobile penetration rate of approximately 120.0% in 2015. We held the second position in the market in 2016, according to Analysys Mason.

Tajikistan

According to Analysys Mason, as of December 31, 2016, there were approximately 9.8 million customers in Tajikistan, representing a mobile penetration rate of approximately 110.1%, compared to 10.5 million customers and a mobile penetration rate of approximately 120.5% in 2015. We held the fourth position in the market in 2016, according to Analysys Mason.

Georgia

According to Analysys Mason, as of December 31, 2016, there were approximately 5.4 million customers in Georgia, representing a mobile penetration rate of approximately 134.8%, compared to 5.4 million customers and a mobile penetration rate of approximately 136.1% in 2015. We held the third position in the market in 2016, according to Analysys Mason.

Laos

The Lao telecommunication market is strictly regulated by fixed price floors and limited promotion periods. The impact of these regulations has primarily been on VimpelCom Lao’s ability to offer customer-friendly priced services, such as promotions and discounts, in comparison to local competitors.

According to Analysys Mason, as of December 31, 2016, there were approximately 4.6 million customers in Laos, representing a mobile penetration rate of approximately 64.4%, compared to 4.7 million customers and a mobile penetration rate of approximately 66.4% in 2015. We held the fourth position in the market in 2016, according to Analysys Mason.

Our Fixed-line Telecommunications and Our Fixed-line Internet Business

We offer voice, data and internet services to corporations, operators and consumers using a metropolitan overlay network in major cities throughout Russia, Ukraine and Uzbekistan. In our fixed-line/mobile integrated business structure in Russia, Ukraine and Uzbekistan, fixed-line telecommunications use inter-city fiber optic and satellite-based networks.

In Armenia, our fixed-line business offers a wide range of services, including PSTN-fixed and IP telephony, internet, data transmission and network access, domestic and international voice termination and TCP/IP international transit, over our national networks. In Kazakhstan, the fixed-line business offers range of services for B2O, B2B and B2C segments.

In Pakistan, we offer internet and value added services (“VAS”) over a wide range of access media, covering major cities of Pakistan but we do not report customer numbers and other data on our fixed-line business in Pakistan, as we do with Russia, Ukraine and Uzbekistan, because the fixed-line business in Pakistan is not material to our overall business.

We do not offer fixed-line services in Algeria, Bangladesh, Kyrgyzstan, Tajikistan, Laos or Georgia.

The table below presents the primary fixed-line telecommunications services we offer to our customers as of December 31, 2016.

Fixed-Line Service Description

RussiaPakistanUkraineUzbekistanOther
Countries

Business and Corporate Services, providing a wide range of telecommunications and information technology and data center services to companies andhigh-end residential buildings

YesYesYesYesYes(1)

Carrier and Operator Services, which provide consolidated management of our relationship with other carriers and operators. The two main areas of focus in this line of business are: (i) generating revenue by providing a specific range of telecommunications services to other mobile and fixed-line operators and ISPs in Russia and worldwide and (ii) optimizing costs and ensuring the quality of our long distance voice, internet and data services to and from customers of other telecommunications operators and service providers worldwide by means of interconnection agreements

YesYesYesNoNo

Consumer Internet Services, which provide fixed-line telephony, internet access and home phone services (on a VoIP and copper wire basis)

YesYesNoYesYes(1)

Consumer Voice Offerings

YesNoNoYesYes(1)

Corporate Voice Offerings, which provide fixed-line voice services, data services, VAS and connectivity services to corporate customers, including large corporate customers, SMEs and SOHOs

YesYesYesYesYes(1)

Internet and Data Services, which provide internet and data transmission services to both consumer and corporate customers

YesYesYesYesYes(1)

(1)For a description of the fixed-line services we offer in Armenia and Kazakhstan, see “Item 4—Information on the Company—Description of Our Business—Fixed-line Business in Others.”

Fixed-line Business in Russia

Description of Fixed-line Services in Russia

Business Operations in Russia

In Russia, we provide a wide range of telecommunication and information technology and data center services, such as network access and hardware and software solutions, including configuration and maintenance, SaaS and an integrated managed service. We operate a number of competitive local exchange carriers that own and operate fully digital overlay networks in a number of major Russian cities. Our services cover all major population centers in Russia.

Our customers range from large multinational corporate groups and government clients to small and medium enterprises andhigh-end residential buildings in major cities throughout Russia.

The table below presents the primary fixed-line telecommunications services we offer to our customers in Russia as of December 31, 2016.

Fixed-Line Services

Description

Local Access Services

We provide business customers with local access services by connecting the customers’ premises to our own fiber network, which interconnects to the local public switched telephone network in major metropolitan areas in Russia.

International and Domestic Long Distance Services

These services are offered via our Fixed Technological Network (FTN), which covers the entire territory of Russia and also includes eight international communications transit nodes across Russia.
We provide International and Domestic Long Distance Services primarily through our FTN, proprietary and leased capacity between major Russian cities and through interconnection with zonal networks and incumbent networks. We also offer very small aperture terminal satellite services to customers located in remote areas.

Dedicated Internet and

Data Services

We provide our business customers with dedicated access to the internet through our access and backbone networks. We also offer traditional and high-speed data communications services to business customers who require wide area networks (“WANs”) to link geographically dispersed computer networks.
We also provide private line channels that can be used for both voice and data applications.

Leased Channels

We provide corporate clients with the ability to rent leased channels with different high speed capacities, which are dedicated lines of data transmission.

Intellectual and Value Added

Services

Our company offers an increasing range of value added services, including toll free (800) numbers, virtual PSTN number, SIP connection, data center services, such asco-location, web hosting, audio conference, domain registration and corporate mail services. We also offer access to a variety of financial information services, including access to the Society for Worldwide Interbank Financial Telecommunication (“S.W.I.F.T.”) and all Russian stock exchanges.

Fixed-Line Services

Description

Fixed Corporate and Cloud Services

We offer to our corporate customers IPTV services, certain Microsoft Office packages (including SaaS),web-videoconferencing services (based on Cisco WebEx and TelePresence technologies) and sale, rental and technical support for telecommunications equipment. Our company is the first telecommunications operator in Russia authorized by Microsoft to resell cloud service MS Office 365.
In 2014, we launched a portal for cloud services on www.beeline.ru. The portal will be extended with other cloud services of third parties and with existing Beeline products.

Managed Services

We offer our corporate clients packages of integrated services that include fixed-line telephony and internet access, along with additional services such as virtual PBX, and security services, such as firewall, distributed denial of service protection and local area network. This product allows customers to access their systems from various locations.
We offer and deploy managedWi-Fi networks (indoor and outdoor) on a client’s site (office, restaurant, shops etc.) based on IEEE 802.11b/g/n/ac wireless technology. We can offer VAS services such as SSID customization, first page customization, filtering, forwarding to the predefined page, advertisement allocation, statistic offering, and limitation of time and data level.

Equipment Sales

We offer equipment manufactured by Cisco Systems, Alcatel-Lucent, Avaya, Panasonic, Huawei and other manufacturers. As part of our turnkey approach, we also offer custom solutions and services for the life cycle of the equipment, including its design, configuration, installation, consulting and maintenance.

Mobile VPN

We offer our corporate clients secure remote access to corporate information, databases and corporate applications. Remote access is available from different mobile devices, including USB modems, tablets and smartphones.

IP Addresses

We provide to our corporate customers IP address services, which help to identify devices connected to mobile internet or a corporate network.

Wholesale Operations in Russia

Our carrier and operator services division in Russia provides a range of carrier and operator services, including voice, internet and data transmission over our own networks and roaming services.

Voice Services.For international operators, we provide call termination to fixed-line and mobile destinations in Russia, Ukraine, Kazakhstan, Uzbekistan and Baltic states. For operators in Ukraine, Kazakhstan, Uzbekistan, we provide call termination to Russian and international fixed-line and mobile destinations. For Russian operators, we provide international, domestic, zonal and local voice call transmission services.

Internet Services. Our carrier and operator services division provides IP transit service to operators throughout the world. International operators require connectivity to the Russian internet segment. In addition, our carrier and operator services division provides data center services to content providers.

Data Services. We offer three types of data services: private networks, local access, and domestic and international channels. Mobilink SIMs are sold through

We have our own local network nodes in the majority of business and trade centers in the largest cities of Russia.

We have interconnection agreements with international global data network operators who provide aone-stop shop concept for worldwide data network services for multinational companies. Under these interconnection agreements, we provide MPLS-based IP VPN, local, domestic and international private lines, equipment and equipment maintenance in Russia.

We also provide high-speed domestic and international channels to international and Russian operators to sell excess backbone network capacity.

Fixed-line Broadband Internet Access.

In Russia, we offer fixed-line broadband internet access. One of our strategic goals is to develop broadband services based on the mostup-to-date engineering solutions.

In 2016, we launched FMC product services in all branches in Russia. As of December 31, 2016 we had more than 30,000 retailers, supported by biometric verification devices.500,000 FMC customers. FMC greatly increased MNP portations and decreased churn.

FTTB Operations

Currently the Beeline FTTB IPTV product is run in seven out of eight super-regions of Russia. We have focused on MFS revenue generation by incentivizing retailers with customer engagement campaigns,provide IPTV services in 135 cities in 35 regions of Russia, and as of December 31, 2015,2016, we had over 59,094 MFS agents.more than 1.0 million IPTV customers.

Fixed-Line Residential Operations

xDSL Services. For xDSL services, we offer an unlimited tariff plan, and tariff plans that depend on connection speed.

Pay TV (cable TV) Services. We offer two tariff plans: “Social” for customers who need basic TV channels, which includes10-15 TV channels, and “Commercial,” which includes45-55 TV channels. As of December 31, 2016, we had more than 44,000 customers including both “Social” and “Commercial” customers.

Distribution—Fixed-Line Business in Russia

We utilize a direct sales force in Moscow, operating both with fixed-line and mobile corporate customers and supported by specialists in technical sales support, marketing, customer service andend-user training. In addition, we own Waseela Microfinance Bank Limited,employ a microfinance banking institution,team of regional sales managers and a dedicated sales force in each of our regional branch offices, as well as having sales incentive plans with our regional partners.

Competition—Fixed-Line Business in Russia

Business Operations

Our fixed-line telecommunications business marketed as “Beeline Business” competes principally on the basis of convergent services and bundles, installation time, network quality, geographical network reach, customer service, range of services offered and price. We face significant competition from other service providers, including:

Rostelecom, the state-controlled telecommunications company, for services in St. Petersburg and all regional cities in Russia;

MTS, for services to corporate customers and the SME market;

TransTelecom, owned by Russian Railways, for corporate data network services across Russia;

Orange Business, for corporate data network services, convergent mobile and fixed-line services; and

MegaFon, which provides branchless MFSconvergent mobile and fixed-line services.

Wholesale Operations

For voice services, our main competitors are the long distance carriers Rostelecom, TransTelecom and OJSC “Multiregional TransitTelecom.” For voice services, our main competitors are the long distance carriers Rostelecom, TransTelecom and OJSC “Multiregional TransitTelecom.”

Residential and Fiber–To–The–Building (FTTB) Operations

In terms ofend-user internet penetration, the consumer internet access business in Pakistan. MFS enableRussia is already saturated andend-user internet penetration is high.

Competition for customers in Russia is intense and we expect it to perform financial transactions, financial payments, balance checksincrease in the future as a result of wider market penetration, consolidation of the industry, the growth of current operators and the appearance of new technologies, products and services. As a result of increasing competition, internet providers are utilizing new marketing efforts (for example, aggressive price promotions) in order to retain existing customers and attract new ones.

Our main competitors in the fixed-line broadband market in Russia are Rostelecom, MTS and its subsidiaries, Avado,Err-Telecom, NetbyNet and various local home network providers. Competition is based primarily on network coverage, pricing plans, internet connection speed, services quality, customer service level, brand identity and a range of value added and other banking transactions through a mobile device such as mobile phones. Our automated customer service helpline operates 24 hours a day and seven days a week, and we operate three call centers in Lahore, Karachi and Islamabad. In addition, we have personnel in our regional corporate customer services operations to manage our high-end customer accounts.offered.

Fixed-line Business in Pakistan

Description of Fixed-Line Services in Pakistan

Our fixed-line business in Pakistan includes internet and VAS over a wide range of access media, covering major cities of Pakistan. We also offer domestic and international long distance services,point-to-point leased lines, dedicated internet services through our access network, VPN services, VAS, such as web hosting, email hosting and domain registration, DSL and xDSL services, WiMax services, VSAT services, Metro Fiber (which provides last mile access to the enterprise sectors in Karachi, Lahore, Rawalpindi and Islamabad), and P2P radios for connecting to our network. Our long-haul fiber optic network covers more than 6,500 kilometers and, supplemented by wired and wireless networks, over 100 cities across Pakistan.

We provide the following services for corporate and individual business customers: high-speed internet access (including fiber optic lines and xDSL), telephony, and long distance and international long distance telephony on prepaid cards; telephone communication services, based on copper wires and the modern digital fiber optic network; dedicated lines of data transmission; and dedicated line access and fixed-line mobile convergence.

Competition—Fixed-line Business in Pakistan

In Pakistan, our fixed-line business faces significant competition from other providers of fixed-line corporate services, carrier and operator services and consumer internet services. Our main competitors for fixed-line corporate services are Pakistan Telecommunication Corporation, or “PTCL,” Multinet, Wateen, Supernet, Cybernet, Nexlinx and Nayatel. Our main competitors for carrier and operator services are PTCL, Wateen, World Call, Wi-Tribe, and Telenor Pakistan. Our main competitors for consumer internet services are PTCL, Wateen, World Call, Wi-Tribe and Qubee.

Marketing and Distribution—Fixed-line Business in Pakistan

In Pakistan, we utilize a direct sales force for corporate customers. We employ a team of regional sales managers in three different regions supported by a dedicated sales force and account managers. For consumer DSL, we use direct sales channels, indirect sales channels and telesales. Our telesales are conducted in Lahore in the Central Region with a team of telesales executives led by a sales manager. We offer WiMax services to the consumer market only in Karachi. Direct sales are supported by a dedicated sales force of business development officers. Indirect sales are supported by retail business development officers who offer services through our franchise network. Our telesales channel also offers WiMax services.

Competition—Fixed-line Business in Pakistan

In Pakistan, our fixed-line business faces significant competition from other providers of fixed-line corporate services, carrier and operator services and consumer internet services. We believe that our main competitors for fixed-line corporate services are Pakistan Telecommunication Corporation, or “PTCL,” Multinet, Wateen, Supernet, Cybernet, Nexlinx and Nayatel. We believe that our main competitors for carrier and operator services are PTCL, Wateen, World Call, Wi-Tribe, and Telenor Pakistan. We believe that our main competitors for consumer internet services are PTCL, Wateen, World Call, Wi-Tribe and Qubee.

Fixed-line Business in Ukraine

Description of Fixed-line Services in Ukraine

Business Operations

We have constructed and own, as of December 31, 2016, a 43,822 kilometer fiber optic network, including 20,068 kilometers between cities, 14,848 kilometers inside cities, and 8,906 kilometers local FOL for FTTB, which is interconnected to the local PSTN in Kyiv, to other major metropolitan areas in Ukraine and to our gateway. We provide data and internet access services in almost all metropolitan cities in Ukraine.

Our fixed-line services include corporate internet access, VPN services, data center, contact center, fixed-line telephony and a number of VAS. Internet access services include connection to the internet via ADSL, symmetrical and Ethernet interfaces at speeds ranging from 256 kilobytes per second to 10 gigabytes per second. Fixed-line voice services are available in 30 major cities of Ukraine.

Wholesale Operations

Our joint carrier and operator services division in Ukraine provides local, international and intercity long distance voice traffic transmission services to Ukrainian fixed-line and mobile operators on the basis of our proprietary DLD/ILD network, as well as IP transit and data transmission services through our own domestic and international fiber optic backbone and IP/MPLS data transmission network.

We derive most of our carrier and operator services revenue in Ukraine from voice call termination services to our own mobile network and voice transit to other local and international destinations.

Consumer Operations

In Ukraine, we offer fixed-line and wireless internet services. We began providing fixed-line broadband services in Ukraine in 2008 and, as of December 31, 2016, provided services in 116 cities in Ukraine (excluding cities in Crimea and the ATO zone). In connection with these services, we have been engaged in a project to install FTTB for fixed-line broadband services in approximately 40,070 residential buildings in 116 cities, providing over 55,066 access points.

Distribution—Fixed-line Business in Ukraine

Business Operations

Our company emphasizes high customer service quality and reliability for its corporate large accounts while at the same time focusing on the development of its SME offerings. We sell to corporate customers through a direct sales force and various alternative distribution channels such as IT servicing organizations and business center owners, and to SME customers through dealerships, direct sales, own retail and agent networks.

We use a customized pricing model for large accounts which includes service or tariff discounts, volume discounts, progressive discount schemes and volume lock pricing. We use standardized and campaign-based pricing for SME customers.

Fixed-line services have significant potential considering our existing market share in the B2B market and our ability to provide integrated solutions with mobile services, which creates brand preference. Fixed-line services are used as an effective tool to acquire, develop and retain corporate large accounts, especially in financial, agricultural and retail sectors.

Wholesale Operations

For voice and data services, our main competitors are Datagroup, Ukrtelecom, and Farlep-Invest (Ucomline LLC).

Consumer Operations

Our residential marketing strategy is focused on attracting new customers. We offer several tariff plans, each one targeted at a different type of customer. During 2016, our consumer fixed-line internet services business was supported by below the line advertising, including a leaflets distribution, in areas where the service is provided.

In November 2016, we launched FMC (Fixed Mobile Convergence—charging subscribers who use both mobile and fixed fiber connect from a single account) for an increasing range of mobile users in our fixed-line broadband internet base.

We also offer a wide range of FTTB services tariffs for fixed-line broadband internet access targeted at different customer segments. We currently have four unlimited tariff plans with monthly fees, which offer different speeds up to 100 Mbps for active internet users. In addition, in 2015, we launched OTT TV services in partnership with Viasat.

Competition—Fixed-line Business in Ukraine

Business Operations

In the voice services market for business customers, we compete with Ukrtelecom, Datagroup, Vega, and a number of other small operators. We were the third largest B2B internet provider in the country as of December 31, 2016, according to management’s estimates. There is a high level of competition with more than 400 ISPs in Ukraine. Our main competitors in the corporate market for data services are also Ukrtelecom, Vega and Datagroup.

Wholesale Operations

In Ukraine, carrier and operator services market competitors include Datagroup, Ukrtelecom, and Vega.

Consumer Operations

Our main competitors for provision of consumer internet services in Ukraine are Volia and Ukrtelecom. From December 31, 2015 to December 31, 2016, we increased the number of our broadband customers in Ukraine (excluding customers in the ATO zone) by 0.4% from 808,477 to 811,910.

Fixed-line Business in Uzbekistan

Description of Fixed-line Services in Uzbekistan

Business Operations

In Uzbekistan, we provide a wide range of fixed-line services, such as network access and hardware and software solutions, including configuration and maintenance. We provide the following services for corporate and individual business customers: high-speed internet access (including fiber optic lines and xDSL), telephony, and long distance and international long distance telephony on prepaid cards; telephone communication services, through our copper cable network and our modern digital fiber optic network; dedicated lines of data transmission; and dedicated line access and fixed-line mobile convergence.

Currently, the most popular services on the Uzbek telecommunications market are internet services.

Residential and FTTB Operations

In Uzbekistan, we offer the same fixed-line broadband and wireless internet services as in Russia. For more information, see “—Fixed-line Business in Russia.”

Distribution—Fixed-line Business in Uzbekistan

One of our priorities in Uzbekistan is the development of ICT, which supports economic development in Uzbekistan. Our strategy includes maintaining our current market position by retaining our large corporate client customer base.

Competition—Fixed-line Business in Uzbekistan

We operate large independent fixed-line services in Uzbekistan, where we compete with the state-owned provider, Uztelecom, as well as East Telecom, Sarkor Telecom, Sharq Telecom, TPS and EVO. There is a high level of competition in the capital city of Tashkent, but the fixed-line internet market in most of the regions remains undeveloped.

Fixed-line Business in Others

Description of Fixed-line Services in Others

We offer certain fixed-line services in Kazakhstan and Armenia.

Business Operations

Kazakhstan.We focus on customer experience for large enterprises through offering high-quality services. Our main business clients are concentrated in the financial and oil and gas sectors, with a new focus on international companies. We provide the following services for corporate clients: high-speed internet access; local, long distance and international voice services over IP; local, intercity and international leased channels and IP VPN services; cloud services; and integrated corporate networks (including integrated network voice, data and other services). We use the following technologies: fiber optic lines (more than 25,000 buildings are covered by our FTTB network), wireless technologies, satellite technologies, and theTV-Everywhere platform (which is provided through the vendor, Computer Telephony Integration).

Armenia. Our subsidiary ArmenTel provides a range of telecommunications services in Armenia, including PSTN-fixed and IP telephony, internet, data transmission and network access, domestic and international voice termination and TCP/IP international transit traffic services. We operate a nationwide network in Armenia and provide the following services for corporate and individual customers: local telephony services; international and domestic long distance services; broadband access services (including ADSL and fiber optic lines); and VoIP services.

Wholesale Operations

Armenia. Our subsidiary ArmenTel is the Armenian incumbent operator offering countrywide wholesale services, such as leased line service and wholesale broadband services, as well as wholesale international voice termination and origination services for other local operators and service providers.

Residential and FTTB Operations

Kazakhstan.We offer the same fixed-line broadband and wireless internet services as in Russia. For more information, see “—Fixed-line Business in Russia.”

We have launched new products for Beeline subscribers, including OTT TV, which is available on smart phones, TVs, tablets and PCs. In addition, we have launched VAS such as “Forsage” (to allow FTTB subscribers to restore initial speeds according to their tariff plans), “Turbo” (to allow subscribers to exceed the speeds in their tariff plans), “Invite your friend” (to attract and retain subscribers by providing bonuses which can be used to make broadband payments) and “Moving” (to keep login and password details). We also update our offers to reflect seasonal campaigns.

Armenia. In Armenia, we offer PSTN-fixed and IP telephony services, as well as fixed-line broadband internet access based on ADSL and FTTB technologies,dial-up services and wireless internet access based on CDMA technology. In the fourth quarter of 2015, we launched FMC services and currently offer FMC bundles to subscribers (for example, fixed internet plus mobile voice plus mobile data).

Distribution—Fixed-line Business in Others

Kazakhstan.We are focusing on customer base and revenue growth, which we aim to promote by expanding our transport infrastructure, strengthening our position in the market, developing our sales efforts and data services.

Armenia.In Armenia, our strategy includes focusing on customer retention and ARPU growth by developing new services, including internet access through a fiber optic network with a guaranteed speed to corporate customers and government organizations.

Competition—Fixed-line Business in Others

Kazakhstan.We provide internet, data transmission and traffic termination services in Kazakhstan, where we believe we compete primarily with state-owned provider Kazakhtelecom, KazTransCom, TransTelecom (owned by Kazakhstan Temir Zholy, the national railway company), Astel (a leader in the provision of satellite services) and several other small local operators.

Armenia. We offer a broad spectrum of fixed-line services to government, corporate and private customers. There are more than 10 active operators in Armenia. We believe that the largest operators are U!Com and Rostelecom.

Interconnection Agreements

Our mobile and fixed-line businesses are dependent on interconnection services, which are required to complete calls that originate on our respective networks but terminate outside our respective networks, or that originate from outside our respective networks and terminate on our respective networks. In order to provide a local, domestic and international network, we have interconnection agreements in the markets in which we operate.

Russia.We have several interconnection agreements with mobile and fixed-line operators in Russia under which we provide traffic termination services. During 2016, we had the following MTRs in Russia: average cost per minute of national traffic 0.9413 RUB (approximately US$0.0155) and average price per minute of national traffic 0.9571 RUB (approximately US$0.0158), which was broadly stable as compared to the 2014 and 2015 historical periods.

Pakistan.We have several interconnection agreements with mobile and fixed-line operators in Pakistan and in the territories of Azad Jammu and Kashmir (“AJK”) and Gilgit-Baltistan (“GB”), under which we provide traffic termination services. Our MTR in 2016 was PKR 0.90/min (US$0.00865), which was broadly stable as compared to the 2014 and 2015 historical periods.

Algeria. We have several interconnection agreements with mobile, VoIP and fixed-line operators in Algeria under which we provide traffic termination services. In 2016, we had MTRs of 1 DZDex-VAT/min (US$0.01) for voice termination and 2 DZDex-VAT/SMS (US$0.02) for SMS termination. The national incoming interconnect rate increased for the year ended December 31, 2016 as compared to the year ended December 31, 2015, while the outgoing interconnect rate decreased over the same period. The movements in the historical MTRs for 2015 and 2014 have been favorable to our business, however, asymmetry continued to exist between OTA and other operators.

Bangladesh. We have several interconnection agreements with ICX, IGW, mobile operators, IPTSP and fixed-line operators in Bangladesh Segmentunder which we provide traffic termination services. Our MTR in 2016 was BDT 0.22/min (US$0.003), which was broadly stable as compared to the 2014 and 2015 historical periods.

Ukraine.We have several interconnection agreements with mobile and fixed-line operators in Ukraine under which we provide traffic termination services. The following rates were effective in 2016 for termination of national traffic to a (regulated), which were broadly stable as compared to the 2014 and 2015 historical periods:

mobile network: 0.23 UAH/min (US$0.0085)

fixed network on intercity level: 0.23 UAH/min (US$0.0085)

fixed network on local level: 0.11 UAH/min (US$0.0040)

fixed network on city level: 0.02 UAH/min (US$0.0007)

Uzbekistan.We have several interconnection agreements with mobile and fixed-line operators in Uzbekistan under which we provide traffic termination services. The MTR for the 90% state owned mobile operator Uzbektelecom JSC Perfectum Mobile was 0.05 sums (local Uzbek currency, US$0.0000154) in 2016, which was broadly stable as compared to the 2014 and 2015 historical periods.

Others. We have several agreements with mobile and fixed-line operators in each of the countries in our Others category under which we provide traffic termination services.

Licenses

We hold the following licenses in each of the countries in which we operate for mobile and fixed-line services. For a description of the risks associated with our licenses, please see “Item 3—Key Information—D. Risk Factors—Legal and Regulatory Risks—Our licenses may be suspended or revoked and we may be fined or penalized for alleged violations of law, regulations or license terms” and “Item 3—Key Information—D. Risk Factors—Legal and Regulatory Risks—Our licenses are granted for specified periods and they may not be extended or replaced upon expiration,” and “Item 3—Key Information—D. Risk Factors—Risks Related to the Industry—Our failure to keep pace with technological changes and evolving industry standards could harm our competitive position and, in turn, materially harm our business.”

Mobile Telecommunications Licenses in Russia

GSM Licenses

PJSC VimpelCom holds super-regional GSM licenses (GSM900, GSM1800, GSM900/1800 and 4G/LTE 1800 standards) for the following seven out of eight super-regions in Russia: Moscow, Central and Central Black Earth, North Caucasus, North-West, Siberia, Ural and Volga. These licenses will expire between September 2017 and April 2018, and we plan to file applications for renewal of all our licenses prior to their expiration.

PJSC VimpelCom does not currently hold a GSM super-regional license for the Far East super-region of Russia, but it holds GSM licenses in a number of regions of the Far East super-region. These licenses expire on various dates between 2019 and 2021, and we plan to file applications for renewal of all of our licenses prior to their expiration.

In addition to the seven super-regional GSM licenses, PJSC VimpelCom holds a GSM license for the Orenburg region, and in total, our GSM licenses cover approximately 97% of Russia’s population.

3G Licenses

PJSC VimpelCom holds one of three 3G licenses in Russia. PJSC VimpelCom has extended its license, which was due to expire in May 2017, until May 2022.

LTE 2600 Licenses:

PJSC VimpelCom holds 4G/LTE 2600 licenses in 32 subjects of Russia. The licenses expire on April 15, 2026 and we plan to apply for renewal of these licenses prior to their expiration.

4G/LTE License

In July 2012, PJSC VimpelCom was awarded a mobile license, a data transmission license, a voice transmission license and a telematic license for the provision of 4G/LTE services in Russia. These licenses allow PJSC VimpelCom to provide services using radio-electronic devices in Russia via networks that use 4G/LTE standard equipment within any of the following frequency bands:735-742.5/776-783.5 MHz;813.5-821/854.5-862 MHz; and 2550-2560/2670-2680 MHz. Certain channels allocated to us in accordance with the licenses have restrictions on their use. To remove restrictions, we have to perform certain organizational technical measures including, among others, radio frequency bands releasing spectrum conversion, refarming and reallocation between operators. The roll out of the 4G/LTE network is using a phased approach based on apre-defined schedule pursuant to the requirements of the license.

Mobile Business in Bangladesh

Description of Description—Mobile ServicesBusiness in Bangladesh

The mobile telecommunications industry was introduced late in Bangladesh. Since the launch of GSM technology in 1997, the industry has grown rapidly. The mobile penetration rate in Bangladesh increased from 0.8% in 2002 to 83% in 2015, according to the Bangladesh Telecommunications Regulatory Commission (the “BTRC”). Increased demand for mobile telecommunications services is largely due to the expansion of the Bangladeshi economy and the corresponding increase in disposable income, declining tariffs and handset prices which have made mobile telecommunications services more affordable to the mass market customer segment, and improved service quality and coverage. Bangladesh is mainlystill primarily a 2G market; however, 3G usage is growing rapidly following the launch of 3G services in Bangladesh in October 2013. The expanding 3G network is expected to increase ARPU as the use of the internet grows, with improving data speed presenting a significant opportunity for mobile operators in Bangladesh to increase their market shares in significant urban centers.

CurrentlyWe operate through our operating company, Banglalink Digital Communications Limited and our brand “banglalink” in Bangladesh, more than 99% of the population livesBangladesh. Recent revenue growth is mainly driven by data, while voice revenue has started to decline in areas with mobile coverage, and all 64 district headquarters have access to 3G networks. According to the BTRC, there were approximately 133.7 million customers in Bangladesh, as of December 31, 2015. Since the launch of 3G services, internet penetration has increased from 22.9% in October 2013 to 33.7% in December 2015.Bangladesh.

The telecommunications market in Bangladesh is largely comprised of prepaid customers. As of December 31, 2015,2016, approximately 93.6%93.0% of our customers in Bangladesh were on prepaid plans and approximately 6.4%7.0% were on postpaid plans.

Call Completion Services and VAS

In Bangladesh,The table below presents the primary mobile telecommunications services we provide our customers with voice services that include airtime charges from mobile postpaid and prepaid customers, including monthly contract fees for a predefined amount of voice traffic and roaming fees for airtime charges when customers travel abroad.

Data access services are provided by using GPRS, EDGE and 3G technology. Customers can use data services both as pay-per-use or a pack.offer in Bangladesh.

 

VASService

  

Description

Basic VASVoice Services

  Includes airtime charges from mobile postpaid and prepaid customers, including monthly contract fees for a predefined amount of voice traffic and roaming fees for airtime charges when customers travel abroad

Basic VAS Package

Call forwarding, conference calling, call blocking, call waiting, caller line identification presentation, call me back and voicemail missed call alert

Messaging Services

  SMS, MMS (which allows customers to send pictures, audio and video to mobile phones and toe-mail) and mobile instant messaging

VAS

Description

Content/chat/infotainment services

  News alert service, sports related content, job alerts, music streaming, mobile TV, content download, devotionalreligious content and agricultural helpline

RBT

  Customized ring back tones

Roaming

In Bangladesh, we have active roaming agreements covering a number of countries in Europe, Asia, North America, South America, Australia and Africa. As of December 31, 2015, Banglalink had active roaming agreements with 421 GSM networks in 160 countries and provided GPRS roaming with 312 networks in 115 countries, in addition to maritime roaming and in-flight roaming with Emirates Airlines and Malaysian Airlines. Generally, each agreement with roaming partners provides that the operator hosting the roaming call sends us a bill for the roaming services used by our customer while on the host’s network. We pay the host operator for the roaming services and bill the amount due for the provision of roaming services on our customer’s monthly bill.

Interconnect

We have several interconnection agreements with mobile and fixed-line operators in Bangladesh under which we provide traffic termination services. These services represent termination of incoming voice and data traffic from a network of our competitors when their customers call or send data to our customers.

Sales of Equipment and Accessories

Handset offerings. In order to stimulate mobile phones and smartphones penetration, we offer our customers a broad selection of handsets and internet-capable devices, which we source from a number of suppliers. Currently, Banglalink does not offer handset subsidies.

Mobile Telecommunications Licenses in Bangladesh

In November 1996, Banglalink was awarded a 15-year GSM license to establish, operate and maintain a digital mobile telephone network to provide 2G services throughout Bangladesh. The license was renewed in November 2011 for a further 15-year term.

Following a competitive auction process, Banglalink was awarded a 15-year license to use 5 MHz of 3G spectrum on September 19, 2013, for which it paid a total cost of BDT 8,677.4 million (inclusive of 5% VAT) (US$111.6 million equivalent), including both a license acquisition fee and a spectrum assignment fee.

Under the terms of its 2G and 3G mobile licenses, Banglalink is required to pay to the BTRC (i) an annual license fee of BDT 50.0 million (equivalent to US$0.6 million) for each mobile license; (ii) 5.5% of Banglalink’s annual audited gross revenue, as adjusted pursuant to the applicable guidelines; and (iii) 1% of its annual audited gross revenue (payable to Bangladesh’s social obligation fund), as adjusted pursuant to the applicable guidelines. The annual license fees are payable in advance of each year, and the annual revenue sharing fees are each payable on a quarterly basis and reconciled at the end of each year.

Banglalink’s total license fees (annual license fees plus revenue sharing) in Bangladesh were equivalent to US$33.8 million, US$37.1 million and US$40.6 million for the years ended December 31, 2013, 2014 and 2015, respectively.

In addition to license fees, Banglalink pays annual spectrum charges to the BTRC, calculated according to the size of Banglalink’s network, its frequencies, the number of its customers and its bandwidth. The annual spectrum charges are payable on a quarterly basis and reconciled at the end of each year. Banglalink’s annual spectrum chargers were equivalent to US$8.4 million, US$9.1 million and US$9.9 million for the years ended December 31, 2013, 2014 and 2015, respectively.

Competition—Mobile Business in Bangladesh

The mobile telecommunications market in Bangladesh is highly competitive. The top three mobile operators, Grameenphone, Banglalink and Robi, collectively held approximately 88.1% of the mobile market in Bangladesh as of December 31, 2015, according to the BTRC. On September 9, 2015, Robi and Airtel announced a potential merger that could result in the creation of the second largest mobile telecommunications operator in Bangladesh. The operators have sought permission from the BTRC to proceed with the

merger. The High Court has requested feedback on whether it should be directed to assess the market impact of the proposed merger of Robi and Airtel. This request was directed at Robi, Airtel, the BTRC and secretaries to the cabinet division, Bangladesh Competition Commission and ministries of commerce and telecommunications, and the responses to this are still pending. At the direction of the High Court, the BTRC organized a public hearing on the proposed Robi-Airtel merger on February 17, 2016.

The following table shows our and our competitors’ respective customer numbers in Bangladesh as of December 31, 2015:

Wireless internet access

Provided through GPRS, EDGE and 3G technology. Customers can use data services both aspay-per-use and through a bundle

Roaming

In Bangladesh, we have active roaming agreements covering a number of countries in Europe, Asia, North America, South America, Australia and Africa. As of December 31, 2016, BDCL had active roaming agreements with 445 GSM networks in 165 countries and provided GPRS roaming with 328 networks in 121 countries, in addition to maritime roaming andin-flight roaming

OperatorService

  Customers in
Bangladesh
(in millions)

Description

  with Emirates Airlines and Malaysian Airlines. Generally, each agreement with roaming partners provides that the operator hosting the roaming call sends us a bill for the roaming services used by our customer while on the host’s network. We pay the host operator for the roaming services and bill the amount due for the provision of roaming services on our customer’s monthly bill.

GrameenphoneMobile financial services

  56.7

Banglalink

32.3

Robi

28.3

Airtel

10.7

Teletalk

4.1

Citycell

1.0Provides convenient financial services like mobile-based utility bill payments, train ticketing, international remittance disbursements. Also, we partner with leading mobile financial service operators through providing Unstructured Supplementary Service Data and distribution network and Bangladesh Post Office to provide a mobile money order service

Source: The Bangladesh Telecommunications Regulatory Commission.

Marketing and Distribution—Mobile Business in BangladeshDistribution

In Bangladesh, we offer our customers several national prepaid and postpaid tariff plans, focusing on mass, youth and B2B segments. We divide our primary target customers into five categories: high-value customers (the top 20% of our high-ARPU-generating customers); public call offices (a telephone facility in a public place providing calling card-based domestic and international telecommunications services), enterprises (for companies with 15 or more employees), SME accounts (for companies with one to 15 employees) and mass customers (mostly prepaid). We also offer business-specific VAS and special pricing based on volume and contractual commitment, which include field force tracking, fleet tracking, bulk SMS and corporate outbound dial service. We provide our large enterprise accounts with specialized customer service and enterprise relationship management. With rapid growth in the 3G network, we offer a wide range of 3G products which cater to the needs of different segments. As.As of December 31, 2015, Banglalink had covered more than 500 out of 517 Thanas (local administrative centers under the district level) with 3G coverage, and 11% of its customers were using 3G data service.

As of December 31, 2015,2016, our sales and distribution channels in Bangladesh included 1210 company stores, a direct sales force of 7276 enterprise sales managers and 8088 zonal sales managers for mass market retail sales channels, 94 exclusive franchise43 monobrand stores, 53,61133,465 retail SIM outlets, 213,116 209,553top-up selling outlets, online sales channels, and 1,164 Banglalink600 banglalink brand service points. BanglalinkBDCL provides an i-top up service through mobile financial services. The banglalink brand provides customer support through its call center, which is open 24 hours a day and seven days a week. The banglalink brand also provides digital customer care support through the banglalink app and the “banglalink mela” Facebook page. The call center also includes a corporate customer service team that focuses on corporate customers and SMEs. Expansion of the call center is underway to ensure a high level of customer service as the customer base grows. Banglalink has consistently been ranked as the most recommended operator in Bangladesh in terms of NPS. BanglalinkBDCL has established credit control and collection teams to improve invoice recovery rates.

In order to stimulate mobile phones and smartphones penetration, we offer our customers a broad selection of handsets and internet-capable devices, which we source from a number of suppliers, in the case of purchase-sale models, and we offer banglalink branded internet through reverse-bundle model in device partners’ channels.

Fixed-lineCompetition—Mobile Business in Bangladesh

We do not offer fixed-line servicesThe following table shows our and our competitors’ respective customer numbers in Bangladesh.Bangladesh as of December 31, 2016.

Description of Operations

Operator

Customers in
Bangladesh
(in millions)

Grameenphone

58.0

Robi

33.8

BDCL (“banglalink”)

30.4

Teletalk

2.6

Source: Analysys Mason.

The mobile telecommunications market in Bangladesh is highly competitive. The top three mobile operators, Grameenphone, BDCL (“banglalink”) and Robi, collectively held approximately 91.2% of the Ukraine Segmentmobile market in Bangladesh as of October 31, 2016, according to the Bangladesh Telecommunications Regulatory Commission. According to Analysys Mason, as of December 31, 2016, there were approximately 124.8 million customers in Bangladesh, representing a mobile penetration rate of approximately 75.7% compared to 133.2 million customers and a mobile penetration rate of 82.0% in 2015.

Mobile Business in Ukraine

Kyivstar 3G launch

On February 25, 2015, VimpelCom announced that Kyivstar has been awarded one of three licenses to provide nationwide 3G services in the 2100 MHz band. Kyivstar launched 3G servicesDescription—Mobile Business in Ukraine

We operate in May 2015,Ukraine with our operating company “Kyivstar” JSC and as of December 31, 2015, offeredour brand, “Kyivstar.” The Ukrainian mobile market operates on a 2G and 3G services in 500 localities and had more than 7.5 million 3G customers.

Description of Mobile Services in Ukraine

Mobile Voice Servicesbasis.

As of December 31, 2015,2016, approximately 9.4%90.0% of our customers in Ukraine were on prepaid plans and approximately 10.0% of our customers in Ukraine were on postpaid plansplans.

The table below presents the primary mobile telecommunications services we offer in Ukraine.

Service

Description

Voice Services

Includes airtime charges from mobile postpaid and prepaid customers, including monthly contract fees for a predefined amount of voice traffic and roaming fees for airtime charges when customers travel abroad

Basic VAS Package

Caller-ID; voicemail; call forwarding; conference calling; call blocking and call waiting

Messaging Services

SMS; MMS; voice messaging and SMS services (including information services such as news, weather, entertainment chats and friend finder)

Content/infotainment services

Voice services (including referral services); content downloadable to telephone (including music, pictures, games and video); and RBT

Mobile financial services

Mobile payment; banking card; trusted payment; banks notification and mobile insurance

Internet access

Access is offered through GPRS/EDGE and 3G

Roaming

As of December 31, 2016, the “Kyivstar” brand provided voice roaming on 465 networks in 197 countries, GPRS roaming on 398 networks in 165 countries and 3G roaming on 173 networks in 89 countries.

Distribution.“Kyivstar” JSC’s strategy is to maintain a leadership position by using the following distribution channels: distributors (43% of all connections), local chains (17%), national chains (16%), monobrand stores (11%), direct sales (7%) and approximately 90.6%active sales (6%). In order to avoid possible price pressure from core distributors, one of our customersstrategic priorities is to invest in Ukraine were on prepaid plans.

Call Completion and VAS

In Ukraine, we offer the same call completion and VAS as in Russia. For a description of these services, see “—Description of Operations of the Russia Segment—Mobile Business in Russia.”

Roaming

our own monobrand stores. As of December 31, 2015, Kyivstar provided2016, the number of owned retail monobrand stores was 393 as compared to 366 stores as of December 31, 2015.

Mobile Bundles. “Kyivstar” JSC offers bundles including combinations of voice, roaming on 472 networks in 198 countries, GPRS roaming on 400 networks in 164 countriesSMS and 3G roaming on 254 networks in 118 countries.MMS, mobile data and OTT services.

Wireless Internet Access

In Ukraine, we provide our customers with wireless internet access through GPRS/EDGE and 3G/HSPA networks. Our 3G internet services were commercially launched in May 2015 with the introduction of new retail portfolios, providing customers with data, voice and messaging bundles.

Mobile Telecommunications Licenses in Ukraine

In Ukraine, Kyivstar holds 900 MHz GSM and 1800 MHz GSM cellular licenses to provide telecommunications services throughout the territory of Ukraine. These licenses were received on October 5, 2011 for a term of 15 years each and will expire on October 5, 2026.

On February 25, 2015, VimpelCom announced that Kyivstar was awarded one of three licenses to provide nationwide 3G services in the 2100 MHz band. The results of the auction have been approved by the National Commission for the State Regulation of Communications and Information of Ukraine. The license was issued on April 1, 2015 and is valid for a period of 15 years (until April 1, 2030).

We have also obtained a range of national and regional radio frequency licenses for the use of radio frequency resources in the referred standards and in specified standards—RRL and WiMax. Our network covers approximately 98% of Ukraine’s population (except the Anti-Terrorist Operation (“ATO”) zone where Kyivstar is not able to use and control its network).

Competition—Mobile Business in Ukraine

According to Analysys Mason Research, as of December 31, 2015, there were approximately 59.1 million customers in Ukraine, representing a penetration rate of approximately 132.0%. There are currently three mobile operators with national coverage in Ukraine: Kyivstar, Mobile TeleSystems Ukraine (“MTS Ukraine”) and LLC Astelit.

The following table shows our and our primary mobile competitors’ respective customer numbers in Ukraine as of December 31, 2015:2016:

 

Operator

  Customers
(in millions)
 

Kyivstar“Kyivstar” JSC

   25.426.1 

MTS Ukraine

   20.320.9 

AstelitLifecell

   10.79.2 

 

Source: Analysys Mason Research for all companies except Kyivstar.Mason.

Kyivstar

“Kyivstar” JSC competes primarily with MTS Ukraine, operating under the Vodafone brand, which is 100% owned by MTS and operates a GSM900/1800 network in Ukraine. Kyivstar“Kyivstar” JSC also competes with Astelit,Lifecell, as well as with Trimob, a 100% affiliate company of Ukrtelecom to provide services under a 3G license, and with other small CDMA operators.

According to Analysys Mason, as of December 31, 2016, there were approximately 59.2 million customers in Ukraine, representing a mobile penetration rate of approximately 136.5% compared to 59.2 million customers and a mobile penetration rate of 138.3% in 2015.

Mobile Business in Uzbekistan

Description of Mobile Business in Uzbekistan

In Uzbekistan, we operate through our operating company, LLC “Unitel,” and our brand, “Beeline.” We offer our customers mobile telecommunications services under postpaid and prepaid plans. As of December 31, 2016, approximately 97.6% of our customers in Uzbekistan were on prepaid plans and approximately 2.4% of our customers in Uzbekistan were on postpaid plans.

The table below presents the primary mobile telecommunications services we offer in Uzbekistan.

Service

Description

Voice Services

Includes airtime charges from mobile postpaid and prepaid customers, including monthly contract fees for a predefined amount of voice traffic and roaming fees for airtime charges when customers travel abroad

Basic VAS Package

Caller-ID, voicemail, call forwarding, conference calling, call blocking and call waiting

Call Completion

GSM service that is provided by Unitel in 2G and 3G networks throughout Uzbekistan. Call duration for one session is limited for 40 minutes.

Messaging Services

SMS, MMS, voice messaging and SMS services (including information services such as news, weather, entertainment chats and friend finder)

Content/chat/infotainment services

Voice services (including referral services), content downloadable to telephone (including music, pictures, games and video), and RBT

Mobile financial services

Mobile payment, banking card, trusted payment, our own payment system “Beepul,” mobile transfer

Internet access

Access is offered through GPRS/EDGE/3G/4G/LTE networks. Our 3G/HSPA services were commercially launched in 2008, and the majority of the network was constructed in 2010. Our 4G/LTE services were commercially launched in 2014. Unitel was the first Mobile Operator who has provided 4G/LTE services.

Roaming

We have active roaming agreements covering a number of countries in Europe, Asia, North America, South America, Australia and Africa. As of December 31, 2016, we had active roaming agreements with 489 GSM networks in 185 countries and provided GPRS roaming with 380 networks in 162 countries and CAMEL roaming through 237 networks in 108 countries. Generally, each agreement with roaming partners provides that the operator hosting the roaming call sends us a bill for the roaming services used by our customer while on the host’s network. We pay the host operator for the roaming services and bill the amount due for the provision of roaming services on our customer’s monthly bill.

MarketingMobile Bundles.We offer bundled tariff plans, which may differ by types or volume of traffic, duration (daily, weekly, and monthly), region or charge type. Currently, we provide data bundles consisting of different types of traffic volume, charge and duration and integrated bundles consisting of traditional voice with SMS and data traffic.

Distribution.In Uzbekistan, we offer a portfolio of tariffs and products for the prepaid system designed to cater to the needs of specific market segments, including mass-market customers, youth customers and high value contract customers. Further, we have the following four segments in our postpaid system: Large Accounts, Business to Government, SME and SOHO. We have own offices and monobrand own stores in an amount of 28 points of sale, exclusive stores in amount of 707 points of sale and multibrand stores in an amount of 1,348 points of sales.

Competition—Mobile Business in Uzbekistan

The following table shows our and our primary mobile competitors’ respective customers in Uzbekistan as of December 31, 2016:

Operator

Customers
(in millions)

LLC “Unitel”

9.5

Ucell

9.1

UMS

1.6

UzMobile

0.7

Perfectum

0.3

Source: Analysys Mason.

According to Analysys Mason, as of December 31, 2016, there were approximately 21.2 million mobile customers in Uzbekistan, representing a mobile penetration rate of approximately 66.5% compared to 20.6 million customers and a mobile penetration rate of 65.4% in 2015. The relatively low mobile penetration rate is primarily caused by thesingle-SIM profile of most Uzbek mobile subscribers.

Mobile Business in Others

Description of Mobile Services in Others

In the countries in Others, we generally offer our customers mobile telecommunications services under prepaid and postpaid plans. As of December 31, 2016, we had the following percentages of prepaid and postpaid customers:

Payment Plan

KazakhstanKyrgyzstanArmeniaTajikistanGeorgiaLaos

Prepaid

95.996.587.999.999.797.0

Postpaid

4.13.512.10.030.33.0

Call Completion and VAS. In the countries in Others, we offer the same call completion and VAS as in Russia (except for location based services).

Roaming. In the countries in Others, we have roaming arrangements with a number of other networks, which vary by country of our operation. The table below presents the material roaming agreements in each of the countries included in the Others category.

Country

Roaming Agreements (as of December 31, 2016)

Kazakhstan

Voice roaming on 595 networks in 191 countries
GPRS roaming on 470 networks in 162 countries
CAMEL roaming on 282 networks in 108 countries

Kyrgyzstan

Voice roaming on 423 networks in 128 countries
GPRS roaming on 236 networks in 90 countries
CAMEL roaming on 170 networks in 74 countries

Armenia

Voice roaming on 421 networks in 174 countries
GPRS roaming on 327 networks in 134 countries
CAMEL roaming on 222 networks in 103 countries
3G roaming on 278 networks in 122 countries
4G/LTE roaming on 15 networks in 13 countries

Tajikistan

3G roaming on 160 networks in 77 countries
Voice roaming on 212 networks in 88 countries
GPRS roaming on 192 networks in 83 countries
CAMEL roaming on 119 networks in 64 countries

Georgia

Voice roaming on 212 networks in 88 countries
GPRS roaming on 170 networks in 79 countries
CAMEL roaming on 120 networks in 60 countries

Laos

Voice roaming on 410 networks in 138 countries
GPRS roaming on 225 networks in 72 countries
CAMEL roaming on 50 networks in 25 countries

Generally, each agreement with roaming partners provides that the operator hosting the roaming call sends us a bill for the roaming services used by our customer while on the host’s network. We pay the host operator for the roaming services and bill the amount due for the provision of roaming services on our customer’s monthly bill.

Wireless Internet Services

We have promotionalzero-zones for major local and international social networks in each of these countries to lower the entry barrier for new data users and stimulate consumption for existing ones. We also focus on smartphone penetration growth in each of these countries as the major source of effective demand for our mobile internet services.

Distribution—Mobile Business in Others

We distribute our products in Others through owned monobranded stores, franchises and other distribution channels. As of December 31, 2016, we had 227 total stores (monobranded, franchised and other distribution channels such as modules, multibrand, direct-delivery and electronic stores) in Kazakhstan, 67 stores in Kyrgyzstan, 76 stores in Armenia, 57 stores in Tajikistan, 36 stores in Georgia and 5 stores in Laos.

Competition—Mobile Business in Others

Kazakhstan

According to Analysys Mason, as of December 31, 2016, there were approximately 25.6 million customers in Kazakhstan, representing a mobile penetration rate of approximately 143.0%, compared to 25.9 million customers and a mobile penetration rate of approximately 147.1% in 2015. We held the second position in the market in 2016, according to Analysys Mason.

Kyrgyzstan

According to Analysys Mason, as of December 31, 2016, there were approximately 7.8 million customers in Kyrgyzstan, representing a mobile penetration rate of approximately 134.5%, compared to 7.6 million customers and a mobile penetration rate of approximately 132.7% in 2015. We held the second position in the market in 2016, according to Analysys Mason.

Armenia

According to Analysys Mason, as of December 31, 2016, there were approximately 3.6 million customers in Armenia, representing a mobile penetration rate of approximately 119.4%, compared to 3.6 million customers and a mobile penetration rate of approximately 120.0% in 2015. We held the second position in the market in 2016, according to Analysys Mason.

Tajikistan

According to Analysys Mason, as of December 31, 2016, there were approximately 9.8 million customers in Tajikistan, representing a mobile penetration rate of approximately 110.1%, compared to 10.5 million customers and a mobile penetration rate of approximately 120.5% in 2015. We held the fourth position in the market in 2016, according to Analysys Mason.

Georgia

According to Analysys Mason, as of December 31, 2016, there were approximately 5.4 million customers in Georgia, representing a mobile penetration rate of approximately 134.8%, compared to 5.4 million customers and a mobile penetration rate of approximately 136.1% in 2015. We held the third position in the market in 2016, according to Analysys Mason.

Laos

The Lao telecommunication market is strictly regulated by fixed price floors and limited promotion periods. The impact of these regulations has primarily been on VimpelCom Lao’s ability to offer customer-friendly priced services, such as promotions and discounts, in comparison to local competitors.

According to Analysys Mason, as of December 31, 2016, there were approximately 4.6 million customers in Laos, representing a mobile penetration rate of approximately 64.4%, compared to 4.7 million customers and a mobile penetration rate of approximately 66.4% in 2015. We held the fourth position in the market in 2016, according to Analysys Mason.

Our Fixed-line Telecommunications and Our Fixed-line Internet Business

We offer voice, data and internet services to corporations, operators and consumers using a metropolitan overlay network in major cities throughout Russia, Ukraine and Uzbekistan. In our fixed-line/mobile integrated business structure in Russia, Ukraine and Uzbekistan, fixed-line telecommunications use inter-city fiber optic and satellite-based networks.

In Armenia, our fixed-line business offers a wide range of services, including PSTN-fixed and IP telephony, internet, data transmission and network access, domestic and international voice termination and TCP/IP international transit, over our national networks. In Kazakhstan, the fixed-line business offers range of services for B2O, B2B and B2C segments.

In Ukraine,Pakistan, we offer several prepaidinternet and contractvalue added services (“VAS”) over a wide range of access media, covering major cities of Pakistan but we do not report customer numbers and other data on our fixed-line business in Pakistan, as we do with Russia, Ukraine and Uzbekistan, because the fixed-line business in Pakistan is not material to our overall business.

We do not offer fixed-line services in Algeria, Bangladesh, Kyrgyzstan, Tajikistan, Laos or Georgia.

The table below presents the primary fixed-line telecommunications services we offer to our customers as of December 31, 2016.

Fixed-Line Service Description

RussiaPakistanUkraineUzbekistanOther
Countries

Business and Corporate Services, providing a wide range of telecommunications and information technology and data center services to companies andhigh-end residential buildings

YesYesYesYesYes(1)

Carrier and Operator Services, which provide consolidated management of our relationship with other carriers and operators. The two main areas of focus in this line of business are: (i) generating revenue by providing a specific range of telecommunications services to other mobile and fixed-line operators and ISPs in Russia and worldwide and (ii) optimizing costs and ensuring the quality of our long distance voice, internet and data services to and from customers of other telecommunications operators and service providers worldwide by means of interconnection agreements

YesYesYesNoNo

Consumer Internet Services, which provide fixed-line telephony, internet access and home phone services (on a VoIP and copper wire basis)

YesYesNoYesYes(1)

Consumer Voice Offerings

YesNoNoYesYes(1)

Corporate Voice Offerings, which provide fixed-line voice services, data services, VAS and connectivity services to corporate customers, including large corporate customers, SMEs and SOHOs

YesYesYesYesYes(1)

Internet and Data Services, which provide internet and data transmission services to both consumer and corporate customers

YesYesYesYesYes(1)

(1)For a description of the fixed-line services we offer in Armenia and Kazakhstan, see “Item 4—Information on the Company—Description of Our Business—Fixed-line Business in Others.”

Fixed-line Business in Russia

Description of Fixed-line Services in Russia

Business Operations in Russia

In Russia, we provide a wide range of telecommunication and information technology and data center services, such as network access and hardware and software solutions, including configuration and maintenance, SaaS and an integrated managed service. We operate a number of competitive local exchange carriers that own and operate fully digital overlay networks in a number of major Russian cities. Our services cover all major population centers in Russia.

Our customers range from large multinational corporate groups and government clients to small and medium enterprises andhigh-end residential buildings in major cities throughout Russia.

The table below presents the primary fixed-line telecommunications services we offer to our customers in Russia as of December 31, 2016.

Fixed-Line Services

Description

Local Access Services

We provide business customers with local access services by connecting the customers’ premises to our own fiber network, which interconnects to the local public switched telephone network in major metropolitan areas in Russia.

International and Domestic Long Distance Services

These services are offered via our Fixed Technological Network (FTN), which covers the entire territory of Russia and also includes eight international communications transit nodes across Russia.
We provide International and Domestic Long Distance Services primarily through our FTN, proprietary and leased capacity between major Russian cities and through interconnection with zonal networks and incumbent networks. We also offer very small aperture terminal satellite services to customers located in remote areas.

Dedicated Internet and

Data Services

We provide our business customers with dedicated access to the internet through our access and backbone networks. We also offer traditional and high-speed data communications services to business customers who require wide area networks (“WANs”) to link geographically dispersed computer networks.
We also provide private line channels that can be used for both voice and data applications.

Leased Channels

We provide corporate clients with the ability to rent leased channels with different high speed capacities, which are dedicated lines of data transmission.

Intellectual and Value Added

Services

Our company offers an increasing range of value added services, including toll free (800) numbers, virtual PSTN number, SIP connection, data center services, such asco-location, web hosting, audio conference, domain registration and corporate mail services. We also offer access to a variety of financial information services, including access to the Society for Worldwide Interbank Financial Telecommunication (“S.W.I.F.T.”) and all Russian stock exchanges.

Fixed-Line Services

Description

Fixed Corporate and Cloud Services

We offer to our corporate customers IPTV services, certain Microsoft Office packages (including SaaS),web-videoconferencing services (based on Cisco WebEx and TelePresence technologies) and sale, rental and technical support for telecommunications equipment. Our company is the first telecommunications operator in Russia authorized by Microsoft to resell cloud service MS Office 365.
In 2014, we launched a portal for cloud services on www.beeline.ru. The portal will be extended with other cloud services of third parties and with existing Beeline products.

Managed Services

We offer our corporate clients packages of integrated services that include fixed-line telephony and internet access, along with additional services such as virtual PBX, and security services, such as firewall, distributed denial of service protection and local area network. This product allows customers to access their systems from various locations.
We offer and deploy managedWi-Fi networks (indoor and outdoor) on a client’s site (office, restaurant, shops etc.) based on IEEE 802.11b/g/n/ac wireless technology. We can offer VAS services such as SSID customization, first page customization, filtering, forwarding to the predefined page, advertisement allocation, statistic offering, and limitation of time and data level.

Equipment Sales

We offer equipment manufactured by Cisco Systems, Alcatel-Lucent, Avaya, Panasonic, Huawei and other manufacturers. As part of our turnkey approach, we also offer custom solutions and services for the life cycle of the equipment, including its design, configuration, installation, consulting and maintenance.

Mobile VPN

We offer our corporate clients secure remote access to corporate information, databases and corporate applications. Remote access is available from different mobile devices, including USB modems, tablets and smartphones.

IP Addresses

We provide to our corporate customers IP address services, which help to identify devices connected to mobile internet or a corporate network.

Wholesale Operations in Russia

Our carrier and operator services division in Russia provides a range of carrier and operator services, including voice, internet and data transmission over our own networks and roaming services.

Voice Services.For international operators, we provide call termination to fixed-line and mobile destinations in Russia, Ukraine, Kazakhstan, Uzbekistan and Baltic states. For operators in Ukraine, Kazakhstan, Uzbekistan, we provide call termination to Russian and international fixed-line and mobile destinations. For Russian operators, we provide international, domestic, zonal and local voice call transmission services.

Internet Services. Our carrier and operator services division provides IP transit service to operators throughout the world. International operators require connectivity to the Russian internet segment. In addition, our carrier and operator services division provides data center services to content providers.

Data Services. We offer three types of data services: private networks, local access, and domestic and international channels.

We have our own local network nodes in the majority of business and trade centers in the largest cities of Russia.

We have interconnection agreements with international global data network operators who provide aone-stop shop concept for worldwide data network services for multinational companies. Under these interconnection agreements, we provide MPLS-based IP VPN, local, domestic and international private lines, equipment and equipment maintenance in Russia.

We also provide high-speed domestic and international channels to international and Russian operators to sell excess backbone network capacity.

Fixed-line Broadband Internet Access.

In Russia, we offer fixed-line broadband internet access. One of our strategic goals is to develop broadband services based on the mostup-to-date engineering solutions.

In 2016, we launched FMC product services in all branches in Russia. As of December 31, 2016 we had more than 500,000 FMC customers. FMC greatly increased MNP portations and decreased churn.

FTTB Operations

Currently the Beeline FTTB IPTV product is run in seven out of eight super-regions of Russia. We provide IPTV services in 135 cities in 35 regions of Russia, and as of December 31, 2016, we had more than 1.0 million IPTV customers.

Fixed-Line Residential Operations

xDSL Services. For xDSL services, we offer an unlimited tariff plan, and tariff plans each one targeted atthat depend on connection speed.

Pay TV (cable TV) Services. We offer two tariff plans: “Social” for customers who need basic TV channels, which includes10-15 TV channels, and “Commercial,” which includes45-55 TV channels. As of December 31, 2016, we had more than 44,000 customers including both “Social” and “Commercial” customers.

Distribution—Fixed-Line Business in Russia

We utilize a different type of customer. We divide our primary target customers into two large groups: B2B (subdivided into SMEdirect sales force in Moscow, operating both with fixed-line and mobile corporate customers and LE customers)supported by specialists in technical sales support, marketing, customer service and B2C (mass market) customers.end-user training. In addition, we employ a team of regional sales managers and a dedicated sales force in each of our regional branch offices, as well as having sales incentive plans with our regional partners.

The UkrainianCompetition—Fixed-Line Business in Russia

Business Operations

Our fixed-line telecommunications business marketed as “Beeline Business” competes principally on the basis of convergent services and bundles, installation time, network quality, geographical network reach, customer service, range of services offered and price. We face significant competition from other service providers, including:

Rostelecom, the state-controlled telecommunications company, for services in St. Petersburg and all regional cities in Russia;

MTS, for services to corporate customers and the SME market;

TransTelecom, owned by Russian Railways, for corporate data network services across Russia;

Orange Business, for corporate data network services, convergent mobile and fixed-line services; and

MegaFon, which provides convergent mobile and fixed-line services.

Wholesale Operations

For voice services, our main competitors are the long distance carriers Rostelecom, TransTelecom and OJSC “Multiregional TransitTelecom.” For voice services, our main competitors are the long distance carriers Rostelecom, TransTelecom and OJSC “Multiregional TransitTelecom.”

Residential and Fiber–To–The–Building (FTTB) Operations

In terms ofend-user internet penetration, the consumer internet access business in Russia is already saturated andend-user internet penetration is high.

Competition for customers in Russia is intense and we expect it to increase in the future as a result of wider market operatespenetration, consolidation of the industry, the growth of current operators and the appearance of new technologies, products and services. As a result of increasing competition, internet providers are utilizing new marketing efforts (for example, aggressive price promotions) in order to retain existing customers and attract new ones.

Our main competitors in the fixed-line broadband market in Russia are Rostelecom, MTS and its subsidiaries, Avado,Err-Telecom, NetbyNet and various local home network providers. Competition is based primarily on prepaid plans. To attract more contract customers, we have differentiated our service levels to provide highernetwork coverage, pricing plans, internet connection speed, services quality, customer service level, brand identity and a range of value added and other customer services offered.

Fixed-line Business in Pakistan

Description of Fixed-Line Services in Pakistan

Our fixed-line business in Pakistan includes internet and VAS over a wide range of access media, covering major cities of Pakistan. We also offer domestic and international long distance services,point-to-point leased lines, dedicated internet services through our access network, VPN services, VAS, such as web hosting, email hosting and domain registration, DSL and xDSL services, WiMax services, VSAT services, Metro Fiber (which provides last mile access to the enterprise sectors in Karachi, Lahore, Rawalpindi and Islamabad), and P2P radios for connecting to our contract customers, such asnetwork. Our long-haul fiber optic network covers more than 6,500 kilometers and, supplemented by wired and wireless networks, over 100 cities across Pakistan.

We provide the following services for corporate and individual business customers: high-speed internet access (including fiber optic lines and xDSL), telephony, and long distance and international long distance telephony on prepaid cards; telephone communication services, based on copper wires and the modern digital fiber optic network; dedicated lines of data transmission; and dedicated line access and fixed-line mobile convergence.

Distribution—Fixed-line Business in Pakistan

In Pakistan, we utilize a direct access to customer service agents onsales force for corporate customers. We employ a team of regional sales managers in three different regions supported by a dedicated contract customer service line,sales force and account managers. For consumer DSL, we use direct sales channels, indirect sales channels and telesales. Our telesales are conducted in additionLahore in the Central Region with a team of telesales executives led by a sales manager. We offer WiMax services to the consumer market only in Karachi. Direct sales are supported by a dedicated sales force of business development officers. Indirect sales are supported by retail business development officers who offer services through our initiatives to increase the flexibility and accessibility of the payment methods offered to contract customers.franchise network. Our telesales channel also offers WiMax services.

During 2015, Kyivstar started to sell bundled offers available when purchasing partners’ smartphones and simplified its offerings by introducing new tariff plans focused on on-net, off-net and data. In addition, Kyivstar launched a new line-up of plans for its mobile prepaid and postpaid subscribers and rebranded its corporate style (including new logo and website designs and branded products).

Customer Loyalty ProgramsCompetition—Fixed-line Business in Pakistan

In Ukraine, Kyivstar has a loyalty program, “Kyivstar club,Pakistan, our fixed-line business faces significant competition from other providers of fixed-line corporate services, carrier and operator services and consumer internet services. We believe that our main competitors for fixed-line corporate services are Pakistan Telecommunication Corporation, or “PTCL,which is availableMultinet, Wateen, Supernet, Cybernet, Nexlinx and Nayatel. We believe that our main competitors for subscribers on legacy tariffs only.carrier and operator services are PTCL, Wateen, World Call, Wi-Tribe, and Telenor Pakistan. We believe that our main competitors for consumer internet services are PTCL, Wateen, World Call, Wi-Tribe and Qubee.

Fixed-line Business in Ukraine

Description of Fixed-line Services in Ukraine

Business Operations

In July 2015, we completed an internal reorganization, as a result of which, Golden Telecom LLC, the entity which previously owned our fixed-line network in Ukraine, was merged with and into Kyivstar.

We have constructed and own, as of December 31, 2015,2016, a 43,24043,822 kilometer fiber optic network, including 20,01720,068 kilometers between cities, 14,34214,848 kilometers inside cities, and 8,8818,906 kilometers local FOL (Fiber Optical Line) for FTTB, which is interconnected to the local PSTN in Kyiv, to other major metropolitan areas in Ukraine and to our gateway. We provide data and internet access services in almost all metropolitan cities in Ukraine.

Our fixed-line services include corporate internet access, VPN services, data center, contact center, fixed-line telephony and a number of VAS. Internet access services include connection to the internet via ADSL, symmetrical and ethernetEthernet interfaces at speeds ranging from 256 kbpskilobytes per second to 10 Gbps.gigabytes per second. Fixed-line voice services are available in 30 major cities of Ukraine.

Local Access Services. We provide local access services to corporate customers by connecting their premises to our fiber optic network, which interconnects to the local PSTN in 30 major Ukrainian cities (excluding cities in Crimea and the ATO zone).

International and Domestic Long Distance Services. We provide outgoing international voice services to business customers through our international gateway and direct interconnections with major international carriers. DLD services are primarily provided through our own intercity transmission network and through interconnection with Ukrtelecom’s and other operators’ networks. We also hold an international license that enables us to provide international voice and data services to our business and corporate customers.

Dedicated Internet and Data Services. We provide a VPN service that has an integrated voice and data ISDN connection, frame relay, broadband digital customer line and dedicated internet services.

Information Services. We provide telecommunications services to financial and banking companies, such as S.W.I.F.T., access to processing centers, news services to companies such as Reuters, as well as conduits to airline reservation systems in Ukraine. Our data center provides server co-location and hosting services for news agencies and financial and entertainment services providers.

Mass Market Services. We offer telephone and internet broadband access services (through FTTB or ADSL) for mass market customers.

Wholesale Operations

Our joint carrier and operator services division in Ukraine provides local, international and intercity long distance voice traffic transmission services to Ukrainian fixed-line and mobile operators on the basis of our proprietary DLD/ILD network, as well as IP transit and data transmission services through our own domestic and international fiber optic backbone and IP/MPLS data transmission network.

We derive most of our carrier and operator services revenue in Ukraine from voice call termination services to our own mobile network and voice transit to other local and international destinations.

Residential and FTTBConsumer Operations

In Ukraine, we offer fixed-line and wireless internet services. We began providing fixed-line broadband services in Ukraine in 2008 and, as of December 31, 2015,2016, provided services in 116 cities in Ukraine (excluding cities in Crimea and the ATO zone). In connection with these services, we have been engaged in a project to install FTTB for fixed-line broadband services in approximately 40,57440,070 residential buildings in 116 cities, providing over 55,09255,066 access points.

Distribution—Fixed-line Business in Ukraine

Business Operations

Our company emphasizes high customer service quality and reliability for its corporate large accounts while at the same time focusing on the development of its SME offerings. We sell to corporate customers through a direct sales force and various alternative distribution channels such as IT servicing organizations and business center owners, and to SME customers through dealerships, direct sales, own retail and agent networks.

We use a customized pricing model for large accounts which includes service or tariff discounts, volume discounts, progressive discount schemes and volume lock pricing. We use standardized and campaign-based pricing for SME customers.

Fixed-line services have significant potential considering our existing market share in the B2B market and our ability to provide integrated solutions with mobile services, which creates brand preference. Fixed-line services are used as an effective tool to acquire, develop and retain corporate large accounts, especially in financial, agricultural and retail sectors.

Wholesale Operations

For voice and data services, our main competitors are Datagroup, Ukrtelecom, and Farlep-Invest (Ucomline LLC).

Consumer Operations

Our residential marketing strategy is focused on attracting new customers. We offer several tariff plans, each one targeted at a different type of customer. During 2016, our consumer fixed-line internet services business was supported by below the line advertising, including a leaflets distribution, in areas where the service is provided.

In November 2016, we launched FMC (Fixed Mobile Convergence—charging subscribers who use both mobile and fixed fiber connect from a single account) for an increasing range of mobile users in our fixed-line broadband internet base.

We also offer a wide range of FTTB services tariffs for fixed-line broadband internet access targeted at different customer segments. We currently have four unlimited tariff plans with monthly fees, which offer different speeds up to 100 Mbps for active internet users. In addition, in 2015, we launched OTT TV services in partnership with Viasat.

Competition—Fixed-line Business in Ukraine

Business Operations

In the voice services market for business customers, we compete with Ukrtelecom, Datagroup, Vega, and a number of other small operators. We were the third largest B2B internet provider in the country as of December 31, 2016, according to management’s estimates. There is a high level of competition with more than 400 ISPs in Ukraine. Our main competitors in the corporate market for data services are also Ukrtelecom, Vega and Datagroup.

Wholesale Operations

In Ukraine, carrier and operator services market competitors include Datagroup, Ukrtelecom, and Vega.

Consumer Operations

Our main competitors for provision of consumer internet services in Ukraine are Volia and Ukrtelecom. From December 31, 2015 to December 31, 2016, we increased the number of our broadband customers in Ukraine (excluding customers in the ATO zone) by 0.4% from 808,477 to 811,910.

Fixed-line Business in Uzbekistan

Description of Fixed-line Services in Uzbekistan

Business Operations

In Uzbekistan, we provide a wide range of fixed-line services, such as network access and hardware and software solutions, including configuration and maintenance. We provide the following services for corporate and individual business customers: high-speed internet access (including fiber optic lines and xDSL), telephony, and long distance and international long distance telephony on prepaid cards; telephone communication services, through our copper cable network and our modern digital fiber optic network; dedicated lines of data transmission; and dedicated line access and fixed-line mobile convergence.

Currently, the most popular services on the Uzbek telecommunications market are internet services.

Residential and FTTB Operations

In Uzbekistan, we offer the same fixed-line broadband and wireless internet services as in Russia. For more information, see “—Fixed-line Business in Russia.”

Distribution—Fixed-line Business in Uzbekistan

One of our priorities in Uzbekistan is the development of ICT, which supports economic development in Uzbekistan. Our strategy includes maintaining our current market position by retaining our large corporate client customer base.

Competition—Fixed-line Business in Uzbekistan

We operate large independent fixed-line services in Uzbekistan, where we compete with the state-owned provider, Uztelecom, as well as East Telecom, Sarkor Telecom, Sharq Telecom, TPS and EVO. There is a high level of competition in the capital city of Tashkent, but the fixed-line internet market in most of the regions remains undeveloped.

Fixed-line Business in Others

Description of Fixed-line Services in Others

We offer certain fixed-line services in Kazakhstan and Armenia.

Business Operations

Kazakhstan.We focus on customer experience for large enterprises through offering high-quality services. Our main business clients are concentrated in the financial and oil and gas sectors, with a new focus on international companies. We provide the following services for corporate clients: high-speed internet access; local, long distance and international voice services over IP; local, intercity and international leased channels and IP VPN services; cloud services; and integrated corporate networks (including integrated network voice, data and other services). We use the following technologies: fiber optic lines (more than 25,000 buildings are covered by our FTTB network), wireless technologies, satellite technologies, and theTV-Everywhere platform (which is provided through the vendor, Computer Telephony Integration).

Armenia. Our subsidiary ArmenTel provides a range of telecommunications services in Armenia, including PSTN-fixed and IP telephony, internet, data transmission and network access, domestic and international voice termination and TCP/IP international transit traffic services. We operate a nationwide network in Armenia and provide the following services for corporate and individual customers: local telephony services; international and domestic long distance services; broadband access services (including ADSL and fiber optic lines); and VoIP services.

Wholesale Operations

Armenia. Our subsidiary ArmenTel is the Armenian incumbent operator offering countrywide wholesale services, such as leased line service and wholesale broadband services, as well as wholesale international voice termination and origination services for other local operators and service providers.

Residential and FTTB Operations

Kazakhstan.We offer the same fixed-line broadband and wireless internet services as in Russia. For more information, see “—Fixed-line Business in Russia.”

We have launched new products for Beeline subscribers, including OTT TV, which is available on smart phones, TVs, tablets and PCs. In addition, we have launched VAS such as “Forsage” (to allow FTTB subscribers to restore initial speeds according to their tariff plans), “Turbo” (to allow subscribers to exceed the speeds in their tariff plans), “Invite your friend” (to attract and retain subscribers by providing bonuses which can be used to make broadband payments) and “Moving” (to keep login and password details). We also update our offers to reflect seasonal campaigns.

Armenia. In Armenia, we offer PSTN-fixed and IP telephony services, as well as fixed-line broadband internet access based on ADSL and FTTB technologies,dial-up services and wireless internet access based on CDMA technology. In the fourth quarter of 2015, we launched FMC services and currently offer FMC bundles to subscribers (for example, fixed internet plus mobile voice plus mobile data).

Distribution—Fixed-line Business in Others

Kazakhstan.We are focusing on customer base and revenue growth, which we aim to promote by expanding our transport infrastructure, strengthening our position in the market, developing our sales efforts and data services.

Armenia.In Armenia, our strategy includes focusing on customer retention and ARPU growth by developing new services, including internet access through a fiber optic network with a guaranteed speed to corporate customers and government organizations.

Competition—Fixed-line Business in Others

Kazakhstan.We provide internet, data transmission and traffic termination services in Kazakhstan, where we believe we compete primarily with state-owned provider Kazakhtelecom, KazTransCom, TransTelecom (owned by Kazakhstan Temir Zholy, the national railway company), Astel (a leader in the provision of satellite services) and several other small local operators.

Armenia. We offer a broad spectrum of fixed-line services to government, corporate and private customers. There are more than 10 active operators in Armenia. We believe that the largest operators are U!Com and Rostelecom.

Interconnection Agreements

Our mobile and fixed-line businesses are dependent on interconnection services, which are required to complete calls that originate on our respective networks but terminate outside our respective networks, or that originate from outside our respective networks and terminate on our respective networks. In order to provide a local, domestic and international network, we have interconnection agreements in the markets in which we operate.

Russia.We have several interconnection agreements with mobile and fixed-line operators in Russia under which we provide traffic termination services. During 2016, we had the following MTRs in Russia: average cost per minute of national traffic 0.9413 RUB (approximately US$0.0155) and average price per minute of national traffic 0.9571 RUB (approximately US$0.0158), which was broadly stable as compared to the 2014 and 2015 historical periods.

Pakistan.We have several interconnection agreements with mobile and fixed-line operators in Pakistan and in the territories of Azad Jammu and Kashmir (“AJK”) and Gilgit-Baltistan (“GB”), under which we provide traffic termination services. Our MTR in 2016 was PKR 0.90/min (US$0.00865), which was broadly stable as compared to the 2014 and 2015 historical periods.

Algeria. We have several interconnection agreements with mobile, VoIP and fixed-line operators in Algeria under which we provide traffic termination services. In 2016, we had MTRs of 1 DZDex-VAT/min (US$0.01) for voice termination and 2 DZDex-VAT/SMS (US$0.02) for SMS termination. The national incoming interconnect rate increased for the year ended December 31, 2016 as compared to the year ended December 31, 2015, while the outgoing interconnect rate decreased over the same period. The movements in the historical MTRs for 2015 and 2014 have been favorable to our business, however, asymmetry continued to exist between OTA and other operators.

Bangladesh. We have several interconnection agreements with ICX, IGW, mobile operators, IPTSP and fixed-line operators in Bangladesh under which we provide traffic termination services. Our MTR in 2016 was BDT 0.22/min (US$0.003), which was broadly stable as compared to the 2014 and 2015 historical periods.

Ukraine.We have several interconnection agreements with mobile and fixed-line operators in Ukraine under which we provide traffic termination services. The following rates were effective in 2016 for termination of national traffic to a (regulated), which were broadly stable as compared to the 2014 and 2015 historical periods:

mobile network: 0.23 UAH/min (US$0.0085)

fixed network on intercity level: 0.23 UAH/min (US$0.0085)

fixed network on local level: 0.11 UAH/min (US$0.0040)

fixed network on city level: 0.02 UAH/min (US$0.0007)

Uzbekistan.We have several interconnection agreements with mobile and fixed-line operators in Uzbekistan under which we provide traffic termination services. The MTR for the 90% state owned mobile operator Uzbektelecom JSC Perfectum Mobile was 0.05 sums (local Uzbek currency, US$0.0000154) in 2016, which was broadly stable as compared to the 2014 and 2015 historical periods.

Others. We have several agreements with mobile and fixed-line operators in each of the countries in our Others category under which we provide traffic termination services.

Licenses

We hold the following licenses in each of the countries in which we operate for mobile and fixed-line services. For a description of the risks associated with our licenses, please see “Item 3—Key Information—D. Risk Factors—Legal and Regulatory Risks—Our licenses may be suspended or revoked and we may be fined or penalized for alleged violations of law, regulations or license terms” and “Item 3—Key Information—D. Risk Factors—Legal and Regulatory Risks—Our licenses are granted for specified periods and they may not be extended or replaced upon expiration,” and “Item 3—Key Information—D. Risk Factors—Risks Related to the Industry—Our failure to keep pace with technological changes and evolving industry standards could harm our competitive position and, in turn, materially harm our business.”

Mobile Telecommunications Licenses in Russia

GSM Licenses

PJSC VimpelCom holds super-regional GSM licenses (GSM900, GSM1800, GSM900/1800 and 4G/LTE 1800 standards) for the following seven out of eight super-regions in Russia: Moscow, Central and Central Black Earth, North Caucasus, North-West, Siberia, Ural and Volga. These licenses will expire between September 2017 and April 2018, and we plan to file applications for renewal of all our licenses prior to their expiration.

PJSC VimpelCom does not currently hold a GSM super-regional license for the Far East super-region of Russia, but it holds GSM licenses in a number of regions of the Far East super-region. These licenses expire on various dates between 2019 and 2021, and we plan to file applications for renewal of all of our licenses prior to their expiration.

In addition to the seven super-regional GSM licenses, PJSC VimpelCom holds a GSM license for the Orenburg region, and in total, our GSM licenses cover approximately 97% of Russia’s population.

3G Licenses

PJSC VimpelCom holds one of three 3G licenses in Russia. PJSC VimpelCom has extended its license, which was due to expire in May 2017, until May 2022.

LTE 2600 Licenses:

PJSC VimpelCom holds 4G/LTE 2600 licenses in 32 subjects of Russia. The licenses expire on April 15, 2026 and we plan to apply for renewal of these licenses prior to their expiration.

4G/LTE License

In July 2012, PJSC VimpelCom was awarded a mobile license, a data transmission license, a voice transmission license and a telematic license for the provision of 4G/LTE services in Russia. These licenses allow PJSC VimpelCom to provide services using radio-electronic devices in Russia via networks that use 4G/LTE standard equipment within any of the following frequency bands:735-742.5/776-783.5 MHz;813.5-821/854.5-862 MHz; and 2550-2560/2670-2680 MHz. Certain channels allocated to us in accordance with the licenses have restrictions on their use. To remove restrictions, we have to perform certain organizational technical measures including, among others, radio frequency bands releasing spectrum conversion, refarming and reallocation between operators. The roll out of the 4G/LTE network is using a phased approach based on apre-defined schedule pursuant to the requirements of the license.

Mobile Telecommunications Licenses in Pakistan

2G License

PMCL was awarded a15-year 2G license in 1992. In 2007, PMCL renewed its 2G license for a further term of 15 years. As of December 31, 2016, PMCL had a balance of US$43.65 million to be paid to the PTA for the renewal of its 2G license. Such amount is payable in yearly installments of US$14.5 million, payable in December of each year, until December 2019. This 2G license does not entitle PMCL to provide services in AJK and GB.

3G License

In 2014, following a competitive auction process, PMCL was awarded a15-year license to operate a nationwide 3G telecommunications network in Pakistan for an aggregate initial spectrum fee of US$300.9 million, which was paid at the time PMCL acquired the license. This 3G license does not entitle PMCL to provide services in AJK and GB. In 2006, PMCL was awarded a15-year license to provide mobile telecommunications services in AJK and GB.

Further, Warid acquired a 15 year technology neutral license in 2004 for US$291 million. US$145.5 million was paid upfront while the rest was to be paid in ten equal annual installments starting with a four year grace period.

In addition, PMCL and its subsidiaries have other licenses, including LDI, WLL, local loop licenses, licenses to providenon-voice communication services, and licenses to provide class VAS in Pakistan, AJK and GB. The licensees must also pay annual fees to the PTA and make universal service fund contributions and/or research and development fund contributions, as applicable, in a total amount equal to a percentage of the licensees’ annual gross revenues (less certain allowed deductions) for such services.

License fees

Under the terms of its 2G and 3G licenses, as well as its license for services in AJK and GB, PMCL must pay annual fees to the PTA and make universal service fund contributions and/or research and development fund contributions, as applicable (not all of the foregoing are applicable to all licenses), in a total amount equal to 2.5% of PMCL’s annual gross revenues (less certain allowed deductions) for such services, supplemental to spectrum administrative fees.

PMCL’s total license fees (annual license fees plus revenue sharing) in Pakistan (excluding the yearly installments noted above) were US$27.1 million, US$21.1 million and US$20.7 million for the years ended December 31, 2016, 2015 and 2014, respectively. PMCL’s total spectrum administrative fee payments in Pakistan were US$1.0 million for each of the years ended December 31, 2016, 2015 and 2014.

Mobile Telecommunications Licenses in Algeria

2G License

In 2001, OTA was awarded a15-year license to operate a 2G telecommunications network for an aggregate fee of approximately US$737 million. The license expired in 2016; however, renewal is automatic if the holder has satisfied all of the obligations under the license, which we have. TheAutorité de Régulation de la Poste et des Télécommunications(“ARPT”) must provide the holder with a notice ofnon-renewal six months prior to the expiry of the license if it will not be renewed. We have not received such notice. The renewal has not been made official because the Ministry of Post, Information Technology and Communications (“MPTIC”) is currently reviewing the GSM license terms and will publish a decree renewing the license. We anticipate that the decree will not be published before the fourth quarter of 2017 and that the license will be issued on the same economic terms.

VSAT License

In 2003, OTA acquired a VSAT data-voice license for an aggregate fee of US$2.05 million and renewed the license in 2014 for an additional period of five years, at no additional cost.

3G License

In 2013, OTA was awarded a15-year license to operate a 3G telecommunications network for an aggregate fee of approximately US$38 million, which was paid in full in 2013. Under the terms of its 3G license, OTA is required to pay an additional annual revenue sharing fee of 1% based on 3G revenues less interconnection costs.

4G/LTE License

In 2016, Optimum was awarded a15-year license to operate a 4G/LTE telecommunications network for an aggregate fee of US$36 million (based on then-current exchange rates), which was paid in full in 2016. Under the terms of its 4G/LTE license, Optimum is required to pay an additional annual revenue sharing fee of 1% based on 4G/LTE revenues less interconnection costs.

License fees

Under the terms of its 2G, 3G, 4G/LTE and VSAT licenses, OTA is required to pay revenue sharing allocations to the Algerian government and contributions for:

The universal service fund (3% of revenues less interconnection costs);

Management of the numbering plan (0.2% of revenues less interconnection costs); and

Research, training and standardization (0.3% of revenues less interconnection costs).

OTA’s total license fees (spectrum charges plus revenue sharing) in Algeria were US$62.1 million, US$64.3 million and US$85.4 million for the years ended December 31, 2016, 2015 and 2014, respectively, of which US$25.9 million, US$29.2 million and US$30.9 million was related to spectrum charges, and US$36.2 million, US$35.1 million and US$54.5 million was related to revenue sharing, respectively, over the same periods.

Mobile Telecommunications Licenses in Bangladesh

2G License

In November 1996, BDCL was awarded a15-year GSM license to establish, operate and maintain a digital mobile telephone network to provide 2G services throughout Bangladesh. The license was renewed in November 2011 for a further15-year term.

3G License

In September 19, 2013, following a competitive auction process, BDCL was awarded a15-year license to use 5 MHz of 3G spectrum, for which it paid a total cost of BDT 8,677.4 million (inclusive of 5% VAT) (US$111.6 million equivalent), including both a license acquisition fee and a spectrum assignment fee.

License fees

Under the terms of its 2G and 3G mobile licenses, BDCL is required to pay to the Bangladesh Telecommunication Regulatory Commission (“BTRC”) (i) an annual license fee of BDT 50.0 million (equivalent to US$0.6 million) for each mobile license; (ii) 5.5% of BDCL’s annual audited gross revenue, as adjusted pursuant to the applicable guidelines; and (iii) 1% of its annual audited gross revenue (payable to Bangladesh’s social obligation fund), as adjusted pursuant to the applicable guidelines. The annual license fees are payable in advance of each year, and the annual revenue sharing fees are each payable on a quarterly basis and reconciled at the end of each year.

BDCL’s total license fees (annual license fees plus revenue sharing) in Bangladesh were equivalent to US$41.68 million, US$40.6 million and US$37.1 million for the years ended December 31, 2016, 2015 and 2014, respectively.

In addition to license fees, BDCL pays annual spectrum charges to the BTRC, calculated according to the size of BDCL’s network, its frequencies, the number of its customers and its bandwidth. The annual spectrum charges are payable on a quarterly basis and reconciled at the end of each year. BDCL’s annual spectrum charges were equivalent to US$9.8 million, US$9.9 million and US$9.1 million for the years ended December 31, 2016, 2015 and 2014, respectively.

Mobile Telecommunications Licenses in Ukraine

GSM Licenses

In Ukraine, “Kyivstar” JSC holds GSM900 and GSM1800 cellular licenses to provide telecommunications services throughout the territory of Ukraine. These licenses were received on October 5, 2011 for a term of 15 years each and will expire on October 5, 2026.

3G Licenses

On February 25, 2015, after an auction process, “Kyivstar” JSC was awarded one of three licenses to provide nationwide 3G services in the 2100 MHz band. The license was issued on April 1, 2015 and is valid for a period of 15 years (until April 1, 2030).

We have also obtained a range of national and regional radio frequency licenses for the use of radio frequency resources in the referred standards and in specified standards—RRL and WiMax. Our network covers approximately 98% of Ukraine’s population (except the Anti-Terrorist Operation (“ATO”) zone where “Kyivstar” JSC is not able to use and control its network).

Mobile Telecommunications Licenses in Uzbekistan

GSM900/1800, 3G and 4G/LTE

We hold a national license for GSM900/1800, 3G and 4G/LTE covering the entire territory of Uzbekistan. The most recent license was an extension granted in May 2016 for 15 years, is effective until August 7, 2031 and requires annual license fee payments.

Unitel LLC also has international communication services license valid until 2026 and for data transfer valid until 2019.

Mobile Telecommunications Licenses in the countries in Others

Country

Licenses (as of December 31, 2016)

License Expiration

Kazakhstan

License to provide mobile services (GSM900/1800, UMTS/WCDMA2100, 4G/LTE800/1800)Unlimited

Kyrgyzstan

National license to use radio spectrum of 800 MHz for the entire territory of Kyrgyzstan (technology neutral)

796-801MHz/83-842MHz

September 28, 2025
National license to use radio spectrum of 800 MHz for the entire territory of Kyrgyzstan (technology neutral)791-796MHz/832-837MHzDecember 27, 2026
National license to use radio spectrum of 900 MHz, 1800 MHz and 2100 MHz for the entire territory of Kyrgyzstan (technology neutral)

October 30, 2019

National license for electric communication service activity

Unlimited term

National license for base station transmission

December 3, 2019

National license for services on data traffic

Unlimited term

Armenia

Network operation license for the entire territory of ArmeniaMarch 3, 2028
National licenses to use radio spectrum of 900 MHz, 1800 MHzMarch 3, 2023

Country

Licenses (as of December 31, 2016)

License Expiration

and 2100 MHz for the entire territory of Armenia (technology neutral)

Tajikistan

GSM900/1800 license, 3G license and data services license (with permission to use of 800 MHz frequency for 4G/LTE services) for the entire territory of Tajikistan, International call services licenseMay 12, 2019; July 13, 2020; and December 9, 2020, August 11, 2021 respectively

Georgia

GSM1800 10 MHz frequency licensesFebruary 1, 2030
GSM900 5.49 MHz frequency licensesFebruary 1, 2030
LTE 800 10 MHz frequency licensesFebruary 1, 2030
10 MHz 3G frequency licenseDecember 29, 2031

Laos

2G, 3G, WLL, ISP licenses for the entire territory of LaosJanuary 23, 2022 (2G and WLL); annual renewal (3G and ISP)

Licenses for Fixed-line Business in Russia

We have fixed-line, data and long distance licenses which are important to our fixed business in Russia, including licenses in respect of Local Communications Services (excluding local communications services using payphones and multiple access facilities, includes FMC), Local Communications Services using multiple access facilities (includes FMC), Leased Communications Circuits Services, Voice Communications Services in Data Transmission Networks (includes FMC), Telematic Services (includes FMC), Intra-zonal Communications Services, Data Transmission Services and Communications Services for the Purposes of Cable Broadcasting (includes FMC) in the main cities of Moscow, St. Petersburg, Ekaterinburg, Nizhny Novgorod, Khabarovsk, Novosibirsk,Rostov-on-Don and Krasnodar. These licenses will expire between October 4, 2017 and February 16, 2021. In addition, we have an International and National Communications Services license for the entire Russian Federation which will expire on December 13, 2019.

The following licenses expire in 2017:

Leased Communications Circuits Services in St. Petersburg (October 4, 2017); and

Data Transmission Services licenses in St. Petersburg, Nizhny Novgorod, Novosibirsk,Rostov-on-Don and Krasnodar (August 01, 2017).

We have filed, or will file, applications for renewal for all of our licenses that expire in 2017.

Licenses for Fixed-lineMobile Business in UkraineUzbekistan

Description of Mobile Business in Uzbekistan

In Uzbekistan, we operate through our operating company, LLC “Unitel,” and our brand, “Beeline.” We offer our customers mobile telecommunications services under postpaid and prepaid plans. As of December 31, 2016, approximately 97.6% of our customers in Uzbekistan were on prepaid plans and approximately 2.4% of our customers in Uzbekistan were on postpaid plans.

The table below sets forthpresents the principal termsprimary mobile telecommunications services we offer in Uzbekistan.

Service

Description

Voice Services

Includes airtime charges from mobile postpaid and prepaid customers, including monthly contract fees for a predefined amount of voice traffic and roaming fees for airtime charges when customers travel abroad

Basic VAS Package

Caller-ID, voicemail, call forwarding, conference calling, call blocking and call waiting

Call Completion

GSM service that is provided by Unitel in 2G and 3G networks throughout Uzbekistan. Call duration for one session is limited for 40 minutes.

Messaging Services

SMS, MMS, voice messaging and SMS services (including information services such as news, weather, entertainment chats and friend finder)

Content/chat/infotainment services

Voice services (including referral services), content downloadable to telephone (including music, pictures, games and video), and RBT

Mobile financial services

Mobile payment, banking card, trusted payment, our own payment system “Beepul,” mobile transfer

Internet access

Access is offered through GPRS/EDGE/3G/4G/LTE networks. Our 3G/HSPA services were commercially launched in 2008, and the majority of the network was constructed in 2010. Our 4G/LTE services were commercially launched in 2014. Unitel was the first Mobile Operator who has provided 4G/LTE services.

Roaming

We have active roaming agreements covering a number of countries in Europe, Asia, North America, South America, Australia and Africa. As of December 31, 2016, we had active roaming agreements with 489 GSM networks in 185 countries and provided GPRS roaming with 380 networks in 162 countries and CAMEL roaming through 237 networks in 108 countries. Generally, each agreement with roaming partners provides that the operator hosting the roaming call sends us a bill for the roaming services used by our customer while on the host’s network. We pay the host operator for the roaming services and bill the amount due for the provision of roaming services on our customer’s monthly bill.

Mobile Bundles.We offer bundled tariff plans, which may differ by types or volume of traffic, duration (daily, weekly, and monthly), region or charge type. Currently, we provide data bundles consisting of different types of traffic volume, charge and duration and integrated bundles consisting of traditional voice with SMS and data traffic.

Distribution.In Uzbekistan, we offer a portfolio of tariffs and products for the licenses which are importantprepaid system designed to cater to the needs of specific market segments, including mass-market customers, youth customers and high value contract customers. Further, we have the following four segments in our fixed-line businesspostpaid system: Large Accounts, Business to Government, SME and SOHO. We have own offices and monobrand own stores in Ukraine.an amount of 28 points of sale, exclusive stores in amount of 707 points of sale and multibrand stores in an amount of 1,348 points of sales.

Competition—Mobile Business in Uzbekistan

The following table shows our and our primary mobile competitors’ respective customers in Uzbekistan as of December 31, 2016:

Operator

Customers
(in millions)

LLC “Unitel”

9.5

Ucell

9.1

UMS

1.6

UzMobile

0.7

Perfectum

0.3

Source: Analysys Mason.

According to Analysys Mason, as of December 31, 2016, there were approximately 21.2 million mobile customers in Uzbekistan, representing a mobile penetration rate of approximately 66.5% compared to 20.6 million customers and a mobile penetration rate of 65.4% in 2015. The relatively low mobile penetration rate is primarily caused by thesingle-SIM profile of most Uzbek mobile subscribers.

Mobile Business in Others

Description of Mobile Services in Others

In the countries in Others, we generally offer our customers mobile telecommunications services under prepaid and postpaid plans. As of December 31, 2016, we had the following percentages of prepaid and postpaid customers:

 

License TypePayment Plan

  KazakhstanKyrgyzstanArmeniaTajikistanGeorgiaLaos

RegionPrepaid

  Expiration Date95.9 96.587.999.999.797.0

Postpaid

4.13.512.10.030.33.0

Call Completion and VAS. In the countries in Others, we offer the same call completion and VAS as in Russia (except for location based services).

Roaming. In the countries in Others, we have roaming arrangements with a number of other networks, which vary by country of our operation. The table below presents the material roaming agreements in each of the countries included in the Others category.

International communicationCountry

  All

Roaming Agreements (as of December 31, 2016)

Kazakhstan

Voice roaming on 595 networks in 191 countries
GPRS roaming on 470 networks in 162 countries
CAMEL roaming on 282 networks in 108 countries

Kyrgyzstan

Voice roaming on 423 networks in 128 countries
GPRS roaming on 236 networks in 90 countries
CAMEL roaming on 170 networks in 74 countries

Armenia

Voice roaming on 421 networks in 174 countries
GPRS roaming on 327 networks in 134 countries
CAMEL roaming on 222 networks in 103 countries
3G roaming on 278 networks in 122 countries
4G/LTE roaming on 15 networks in 13 countries

Tajikistan

3G roaming on 160 networks in 77 countries
Voice roaming on 212 networks in 88 countries
GPRS roaming on 192 networks in 83 countries
CAMEL roaming on 119 networks in 64 countries

Georgia

Voice roaming on 212 networks in 88 countries
GPRS roaming on 170 networks in 79 countries
CAMEL roaming on 120 networks in 60 countries

Laos

Voice roaming on 410 networks in 138 countries
GPRS roaming on 225 networks in 72 countries
CAMEL roaming on 50 networks in 25 countries

Generally, each agreement with roaming partners provides that the operator hosting the roaming call sends us a bill for the roaming services used by our customer while on the host’s network. We pay the host operator for the roaming services and bill the amount due for the provision of roaming services on our customer’s monthly bill.

Wireless Internet Services

We have promotionalzero-zones for major local and international social networks in each of these countries to lower the entry barrier for new data users and stimulate consumption for existing ones. We also focus on smartphone penetration growth in each of these countries as the major source of effective demand for our mobile internet services.

Distribution—Mobile Business in Others

We distribute our products in Others through owned monobranded stores, franchises and other distribution channels. As of December 31, 2016, we had 227 total stores (monobranded, franchised and other distribution channels such as modules, multibrand, direct-delivery and electronic stores) in Kazakhstan, 67 stores in Kyrgyzstan, 76 stores in Armenia, 57 stores in Tajikistan, 36 stores in Georgia and 5 stores in Laos.

Competition—Mobile Business in Others

Kazakhstan

According to Analysys Mason, as of December 31, 2016, there were approximately 25.6 million customers in Kazakhstan, representing a mobile penetration rate of approximately 143.0%, compared to 25.9 million customers and a mobile penetration rate of approximately 147.1% in 2015. We held the second position in the market in 2016, according to Analysys Mason.

Kyrgyzstan

According to Analysys Mason, as of December 31, 2016, there were approximately 7.8 million customers in Kyrgyzstan, representing a mobile penetration rate of approximately 134.5%, compared to 7.6 million customers and a mobile penetration rate of approximately 132.7% in 2015. We held the second position in the market in 2016, according to Analysys Mason.

Armenia

According to Analysys Mason, as of December 31, 2016, there were approximately 3.6 million customers in Armenia, representing a mobile penetration rate of approximately 119.4%, compared to 3.6 million customers and a mobile penetration rate of approximately 120.0% in 2015. We held the second position in the market in 2016, according to Analysys Mason.

Tajikistan

According to Analysys Mason, as of December 31, 2016, there were approximately 9.8 million customers in Tajikistan, representing a mobile penetration rate of approximately 110.1%, compared to 10.5 million customers and a mobile penetration rate of approximately 120.5% in 2015. We held the fourth position in the market in 2016, according to Analysys Mason.

Georgia

According to Analysys Mason, as of December 31, 2016, there were approximately 5.4 million customers in Georgia, representing a mobile penetration rate of approximately 134.8%, compared to 5.4 million customers and a mobile penetration rate of approximately 136.1% in 2015. We held the third position in the market in 2016, according to Analysys Mason.

Laos

The Lao telecommunication market is strictly regulated by fixed price floors and limited promotion periods. The impact of these regulations has primarily been on VimpelCom Lao’s ability to offer customer-friendly priced services, such as promotions and discounts, in comparison to local competitors.

According to Analysys Mason, as of December 31, 2016, there were approximately 4.6 million customers in Laos, representing a mobile penetration rate of approximately 64.4%, compared to 4.7 million customers and a mobile penetration rate of approximately 66.4% in 2015. We held the fourth position in the market in 2016, according to Analysys Mason.

Our Fixed-line Telecommunications and Our Fixed-line Internet Business

We offer voice, data and internet services to corporations, operators and consumers using a metropolitan overlay network in major cities throughout Russia, Ukraine and Uzbekistan. In our fixed-line/mobile integrated business structure in Russia, Ukraine and Uzbekistan, fixed-line telecommunications use inter-city fiber optic and satellite-based networks.

In Armenia, our fixed-line business offers a wide range of services, including PSTN-fixed and IP telephony, internet, data transmission and network access, domestic and international voice termination and TCP/IP international transit, over our national networks. In Kazakhstan, the fixed-line business offers range of services for B2O, B2B and B2C segments.

In Pakistan, we offer internet and value added services (“VAS”) over a wide range of access media, covering major cities of Pakistan but we do not report customer numbers and other data on our fixed-line business in Pakistan, as we do with Russia, Ukraine and Uzbekistan, because the fixed-line business in Pakistan is not material to our overall business.

We do not offer fixed-line services in Algeria, Bangladesh, Kyrgyzstan, Tajikistan, Laos or Georgia.

The table below presents the primary fixed-line telecommunications services we offer to our customers as of December 31, 2016.

Fixed-Line Service Description

Russia   August 18, 2019PakistanUkraineUzbekistanOther
Countries
 

Business and Corporate Services, providing a wide range of telecommunications and information technology and data center services to companies andhigh-end residential buildings

YesYesYesYesYes(1)

Carrier and Operator Services, which provide consolidated management of our relationship with other carriers and operators. The two main areas of focus in this line of business are: (i) generating revenue by providing a specific range of telecommunications services to other mobile and fixed-line operators and ISPs in Russia and worldwide and (ii) optimizing costs and ensuring the quality of our long distance voice, internet and data services to and from customers of other telecommunications operators and service providers worldwide by means of interconnection agreements

YesYesYesNoNo

Consumer Internet Services, which provide fixed-line telephony, internet access and home phone services (on a VoIP and copper wire basis)

YesYesNoYesYes(1)

Consumer Voice Offerings

YesNoNoYesYes(1)

Corporate Voice Offerings, which provide fixed-line voice services, data services, VAS and connectivity services to corporate customers, including large corporate customers, SMEs and SOHOs

YesYesYesYesYes(1)

Internet and Data Services, which provide internet and data transmission services to both consumer and corporate customers

YesYesYesYesYes(1)

(1)For a description of the fixed-line services we offer in Armenia and Kazakhstan, see “Item 4—Information on the Company—Description of Our Business—Fixed-line Business in Others.”

Fixed-line Business in Russia

Description of Fixed-line Services in Russia

Business Operations in Russia

In Russia, we provide a wide range of telecommunication and information technology and data center services, such as network access and hardware and software solutions, including configuration and maintenance, SaaS and an integrated managed service. We operate a number of competitive local exchange carriers that own and operate fully digital overlay networks in a number of major Russian cities. Our services cover all major population centers in Russia.

Our customers range from large multinational corporate groups and government clients to small and medium enterprises andhigh-end residential buildings in major cities throughout Russia.

The table below presents the primary fixed-line telecommunications services we offer to our customers in Russia as of December 31, 2016.

Long distance communicationFixed-Line Services

  All of Ukraine

Description

Local Access Services

  We provide business customers with local access services by connecting the customers’ premises to our own fiber network, which interconnects to the local public switched telephone network in major metropolitan areas in Russia.
August 18, 2019

International and Domestic Long Distance Services

  These services are offered via our Fixed Technological Network (FTN), which covers the entire territory of Russia and also includes eight international communications transit nodes across Russia.
We provide International and Domestic Long Distance Services primarily through our FTN, proprietary and leased capacity between major Russian cities and through interconnection with zonal networks and incumbent networks. We also offer very small aperture terminal satellite services to customers located in remote areas.

Dedicated Internet and

Data Services

We provide our business customers with dedicated access to the internet through our access and backbone networks. We also offer traditional and high-speed data communications services to business customers who require wide area networks (“WANs”) to link geographically dispersed computer networks.
We also provide private line channels that can be used for both voice and data applications.

Leased Channels

We provide corporate clients with the ability to rent leased channels with different high speed capacities, which are dedicated lines of data transmission.

Intellectual and Value Added

Services

Our company offers an increasing range of value added services, including toll free (800) numbers, virtual PSTN number, SIP connection, data center services, such asco-location, web hosting, audio conference, domain registration and corporate mail services. We also offer access to a variety of financial information services, including access to the Society for Worldwide Interbank Financial Telecommunication (“S.W.I.F.T.”) and all Russian stock exchanges.

Local communicationFixed-Line Services

  All of Ukraine

Description

Fixed Corporate and Cloud Services

  We offer to our corporate customers IPTV services, certain Microsoft Office packages (including SaaS),web-videoconferencing services (based on Cisco WebEx and TelePresence technologies) and sale, rental and technical support for telecommunications equipment. Our company is the first telecommunications operator in Russia authorized by Microsoft to resell cloud service MS Office 365.
August 29, 2020
  In 2014, we launched a portal for cloud services on www.beeline.ru. The portal will be extended with other cloud services of third parties and with existing Beeline products.

Managed Services

We offer our corporate clients packages of integrated services that include fixed-line telephony and internet access, along with additional services such as virtual PBX, and security services, such as firewall, distributed denial of service protection and local area network. This product allows customers to access their systems from various locations.
We offer and deploy managedWi-Fi networks (indoor and outdoor) on a client’s site (office, restaurant, shops etc.) based on IEEE 802.11b/g/n/ac wireless technology. We can offer VAS services such as SSID customization, first page customization, filtering, forwarding to the predefined page, advertisement allocation, statistic offering, and limitation of time and data level.

Equipment Sales

We offer equipment manufactured by Cisco Systems, Alcatel-Lucent, Avaya, Panasonic, Huawei and other manufacturers. As part of our turnkey approach, we also offer custom solutions and services for the life cycle of the equipment, including its design, configuration, installation, consulting and maintenance.

Mobile VPN

We offer our corporate clients secure remote access to corporate information, databases and corporate applications. Remote access is available from different mobile devices, including USB modems, tablets and smartphones.

IP Addresses

We provide to our corporate customers IP address services, which help to identify devices connected to mobile internet or a corporate network.

Competition—Fixed-line BusinessWholesale Operations in Russia

Our carrier and operator services division in Russia provides a range of carrier and operator services, including voice, internet and data transmission over our own networks and roaming services.

Voice Services.For international operators, we provide call termination to fixed-line and mobile destinations in Russia, Ukraine, Kazakhstan, Uzbekistan and Baltic states. For operators in Ukraine, Kazakhstan, Uzbekistan, we provide call termination to Russian and international fixed-line and mobile destinations. For Russian operators, we provide international, domestic, zonal and local voice call transmission services.

Business OperationsInternet Services. Our carrier and operator services division provides IP transit service to operators throughout the world. International operators require connectivity to the Russian internet segment. In addition, our carrier and operator services division provides data center services to content providers.

Data Services. We offer three types of data services: private networks, local access, and domestic and international channels.

We have our own local network nodes in the majority of business and trade centers in the largest cities of Russia.

We have interconnection agreements with international global data network operators who provide aone-stop shop concept for worldwide data network services for multinational companies. Under these interconnection agreements, we provide MPLS-based IP VPN, local, domestic and international private lines, equipment and equipment maintenance in Russia.

We also provide high-speed domestic and international channels to international and Russian operators to sell excess backbone network capacity.

Fixed-line Broadband Internet Access.

In Russia, we offer fixed-line broadband internet access. One of our strategic goals is to develop broadband services based on the mostup-to-date engineering solutions.

In 2016, we launched FMC product services in all branches in Russia. As of December 31, 2016 we had more than 500,000 FMC customers. FMC greatly increased MNP portations and decreased churn.

FTTB Operations

Currently the voiceBeeline FTTB IPTV product is run in seven out of eight super-regions of Russia. We provide IPTV services market for business customers, we compete with Ukrtelecom, Datagroup, Vega,in 135 cities in 35 regions of Russia, and a number of other small operators. We were the third largest B2B internet provider in the country as of December 31, 2015, according to a research conducted by “Expert Consulting” research agency. There is a high level of competition with2016, we had more than 400 ISPs1.0 million IPTV customers.

Fixed-Line Residential Operations

xDSL Services. For xDSL services, we offer an unlimited tariff plan, and tariff plans that depend on connection speed.

Pay TV (cable TV) Services. We offer two tariff plans: “Social” for customers who need basic TV channels, which includes10-15 TV channels, and “Commercial,” which includes45-55 TV channels. As of December 31, 2016, we had more than 44,000 customers including both “Social” and “Commercial” customers.

Distribution—Fixed-Line Business in Ukraine. Russia

We utilize a direct sales force in Moscow, operating both with fixed-line and mobile corporate customers and supported by specialists in technical sales support, marketing, customer service andend-user training. In addition, we employ a team of regional sales managers and a dedicated sales force in each of our regional branch offices, as well as having sales incentive plans with our regional partners.

Competition—Fixed-Line Business in Russia

Business Operations

Our fixed-line telecommunications business marketed as “Beeline Business” competes principally on the basis of convergent services and bundles, installation time, network quality, geographical network reach, customer service, range of services offered and price. We face significant competition from other service providers, including:

Rostelecom, the state-controlled telecommunications company, for services in St. Petersburg and all regional cities in Russia;

MTS, for services to corporate customers and the SME market;

TransTelecom, owned by Russian Railways, for corporate data network services across Russia;

Orange Business, for corporate data network services, convergent mobile and fixed-line services; and

MegaFon, which provides convergent mobile and fixed-line services.

Wholesale Operations

For voice services, our main competitors are the long distance carriers Rostelecom, TransTelecom and OJSC “Multiregional TransitTelecom.” For voice services, our main competitors are the long distance carriers Rostelecom, TransTelecom and OJSC “Multiregional TransitTelecom.”

Residential and Fiber–To–The–Building (FTTB) Operations

In terms ofend-user internet penetration, the consumer internet access business in Russia is already saturated andend-user internet penetration is high.

Competition for customers in Russia is intense and we expect it to increase in the future as a result of wider market penetration, consolidation of the industry, the growth of current operators and the appearance of new technologies, products and services. As a result of increasing competition, internet providers are utilizing new marketing efforts (for example, aggressive price promotions) in order to retain existing customers and attract new ones.

Our main competitors in the fixed-line broadband market in Russia are Rostelecom, MTS and its subsidiaries, Avado,Err-Telecom, NetbyNet and various local home network providers. Competition is based primarily on network coverage, pricing plans, internet connection speed, services quality, customer service level, brand identity and a range of value added and other customer services offered.

Fixed-line Business in Pakistan

Description of Fixed-Line Services in Pakistan

Our fixed-line business in Pakistan includes internet and VAS over a wide range of access media, covering major cities of Pakistan. We also offer domestic and international long distance services,point-to-point leased lines, dedicated internet services through our access network, VPN services, VAS, such as web hosting, email hosting and domain registration, DSL and xDSL services, WiMax services, VSAT services, Metro Fiber (which provides last mile access to the enterprise sectors in Karachi, Lahore, Rawalpindi and Islamabad), and P2P radios for connecting to our network. Our long-haul fiber optic network covers more than 6,500 kilometers and, supplemented by wired and wireless networks, over 100 cities across Pakistan.

We provide the following services for corporate market forand individual business customers: high-speed internet access (including fiber optic lines and xDSL), telephony, and long distance and international long distance telephony on prepaid cards; telephone communication services, based on copper wires and the modern digital fiber optic network; dedicated lines of data services are also Ukrtelecom, Vegatransmission; and Datagroup.dedicated line access and fixed-line mobile convergence.

Wholesale OperationsDistribution—Fixed-line Business in Pakistan

In Ukraine,Pakistan, we utilize a direct sales force for corporate customers. We employ a team of regional sales managers in three different regions supported by a dedicated sales force and account managers. For consumer DSL, we use direct sales channels, indirect sales channels and telesales. Our telesales are conducted in Lahore in the Central Region with a team of telesales executives led by a sales manager. We offer WiMax services to the consumer market only in Karachi. Direct sales are supported by a dedicated sales force of business development officers. Indirect sales are supported by retail business development officers who offer services through our franchise network. Our telesales channel also offers WiMax services.

Competition—Fixed-line Business in Pakistan

In Pakistan, our fixed-line business faces significant competition from other providers of fixed-line corporate services, carrier and operator services market competitors include Datagroup, Ukrtelecom, and Vega.

Consumer Internet Services

Ourconsumer internet services. We believe that our main competitors for provision offixed-line corporate services are Pakistan Telecommunication Corporation, or “PTCL,” Multinet, Wateen, Supernet, Cybernet, Nexlinx and Nayatel. We believe that our main competitors for carrier and operator services are PTCL, Wateen, World Call, Wi-Tribe, and Telenor Pakistan. We believe that our main competitors for consumer internet services are PTCL, Wateen, World Call, Wi-Tribe and Qubee.

Fixed-line Business in Ukraine

Description of Fixed-line Services in Ukraine

Business Operations

We have constructed and own, as of December 31, 2016, a 43,822 kilometer fiber optic network, including 20,068 kilometers between cities, 14,848 kilometers inside cities, and 8,906 kilometers local FOL for FTTB, which is interconnected to the local PSTN in Kyiv, to other major metropolitan areas in Ukraine and to our gateway. We provide data and internet access services in almost all metropolitan cities in Ukraine.

Our fixed-line services include corporate internet access, VPN services, data center, contact center, fixed-line telephony and a number of VAS. Internet access services include connection to the internet via ADSL, symmetrical and Ethernet interfaces at speeds ranging from 256 kilobytes per second to 10 gigabytes per second. Fixed-line voice services are Voliaavailable in 30 major cities of Ukraine.

Wholesale Operations

Our joint carrier and Ukrtelecom. Fromoperator services division in Ukraine provides local, international and intercity long distance voice traffic transmission services to Ukrainian fixed-line and mobile operators on the basis of our proprietary DLD/ILD network, as well as IP transit and data transmission services through our own domestic and international fiber optic backbone and IP/MPLS data transmission network.

We derive most of our carrier and operator services revenue in Ukraine from voice call termination services to our own mobile network and voice transit to other local and international destinations.

Consumer Operations

In Ukraine, we offer fixed-line and wireless internet services. We began providing fixed-line broadband services in Ukraine in 2008 and, as of December 31, 2014 to December 31, 2015, we increased the number of our broadband customers2016, provided services in 116 cities in Ukraine (excluding customerscities in Crimea and the ATO zone) by 3.9% from 778,432. In connection with these services, we have been engaged in a project to 808,477.install FTTB for fixed-line broadband services in approximately 40,070 residential buildings in 116 cities, providing over 55,066 access points.

Marketing and Distribution—Fixed-line Business in Ukraine

Business Operations

Our company emphasizes high customer service quality and reliability for its corporate large accounts while at the same time focusing on the development of its SME offerings. We sell to corporate customers through a direct sales force and various alternative distribution channels such as IT servicing organizations and business center owners, and to SME customers through dealerships, direct sales, own retail and agent networks.

We use a customized pricing model for large accounts which includes service or tariff discounts, volume discounts, progressive discount schemes and volume lock pricing. We use standardized and campaign-based pricing for SME customers.

Fixed-line services have significant potential considering our existing market share in the B2B market and our ability to provide integrated solutions with mobile services, which creates brand preference. Fixed-line services are used as an effective tool to acquire, develop and retain corporate large accounts, especially in financial, agricultural and retail sectors.

ResidentialWholesale Operations

For voice and FTTBdata services, our main competitors are Datagroup, Ukrtelecom, and Farlep-Invest (Ucomline LLC).

Consumer Operations and operator services in Ukraine

Our residential marketing strategy is focused on attracting new customers. We offer several tariff plans, each one targeted at a different type of customer. During 2015,2016, our consumer fixed-line internet services business was supported by below the line advertising, including a leaflets distribution, in areas where the service is provided.

Fixed-line Broadband Internet AccessIn November 2016, we launched FMC (Fixed Mobile Convergence—charging subscribers who use both mobile and fixed fiber connect from a single account) for an increasing range of mobile users in our fixed-line broadband internet base.

We also offer a wide range of FTTB services tariffs for fixed-line broadband internet access targeted at different customer segments. We currently have four unlimited tariff plans with monthly fees, which offer different speeds up to 100 Mbps for active internet users. In addition, in 2015, we launched OTT TV services in partnership with Viasat.

Description of Operations of the Kazakhstan Segment

MobileCompetition—Fixed-line Business in KazakhstanUkraine

Description of Mobile Services in KazakhstanBusiness Operations

In Kazakhstan,the voice services market for business customers, we offer our customers mobile telecommunications services under postpaidcompete with Ukrtelecom, Datagroup, Vega, and prepaid plans. As of December 31, 2015, approximately 10.3% of our customers in Kazakhstan were on postpaid plans and approximately 89.7% of our customers in Kazakhstan were on prepaid plans.

Call Completion and VAS. In Kazakhstan, we offer similar call completion and VAS as in Russia (except for location based services). For a description of these services, see “—Description of Operations of the Russia Segment—Mobile Business in Russia.”

Roaming

In Kazakhstan, we have active roaming agreements covering a number of countriesother small operators. We were the third largest B2B internet provider in Europe, Asia, North America, South America, Australia and Africa. As of December 31, 2015, we had active roaming agreements with 575 GSM networks in 191 countries and provided GPRS roaming with 433 networks in 156 countries and CAMEL roaming through 245 networks in 99 countries. Generally, each agreement with roaming partners provides that the operator hosting the roaming call sends us a bill for the roaming services used by our customer while on the host’s network. We pay the host operator for the roaming services and bill the amount due for the provision of roaming services on our customer’s monthly bill.

Mobile Internet Services

In 2015, we launched new bundle plans with a wide pricing portfolio to cover all our customers’ mobile traffic needs and provide a better customer experience, while creating opportunities for the customer to purchase add-ons.

We focus on smartphone penetration as a key factor for mobile internet revenue. During 2015, we started selling an affordable smartphone, Beeline Smart, which proved to be popular with current and new customers. We also launched lifestyle internet offers, for example, with unlimited WhatsApp, social networks and radio music. We focus specialized offers on the evolution of internet users and growth of their data ARPU by proposing unlimited access to their favorite OTTs.

Mobile Telecommunications Licenses in Kazakhstan

We hold a national license for GSM900/1800 and 3G for the entire territory of Kazakhstan, which license has an unlimited term, no license fee and can be terminated voluntarily by the operator.

On December 31, 2015, we received a proposal from the regulator in Kazakhstan regarding the allocation of frequencies (800 MHz and 1800 MHz) for the provision of 4G/LTE services. The licensing conditions include network coverage requirements and allocation of the specified frequencies (10 MHz of 1800 MHz and 10 MHz of 800 MHz). The provision of 4G/LTE services requires one fee of KZT 4.0 billion (approximately US$11.4 millioncountry as of December 31, 2015)2016, according to be paid by February 1, 2016,management’s estimates. There is a high level of competition with more than 400 ISPs in Ukraine. Our main competitors in the corporate market for data services are also Ukrtelecom, Vega and an additional feeDatagroup.

Wholesale Operations

In Ukraine, carrier and operator services market competitors include Datagroup, Ukrtelecom, and Vega.

Consumer Operations

Our main competitors for provision of KZT 22.0 billion (approximately US$62.8 million as of December 31, 2015) to be paidconsumer internet services in one tranche of KZT 10.0 billion (approximately US$28.5 million as of December 31, 2015) by March 1, 2016,Ukraine are Volia and a second tranche of KZT 12.0 billion (approximately US$34.2 million as of December 31, 2015) by December 1, 2016. We paid each of the first two amounts in a timely manner, and we intend to pay the remaining amount by the required date.

Competition—Mobile Business in Kazakhstan

Kazakhstan

According to Analysys Mason Research, there were approximately 27.4 million mobile customers in Kazakhstan as ofUkrtelecom. From December 31, 2015 representing a penetration rate of approximately 155.1%.

The following table shows our and our primary mobile competitors’ respective customer numbers in Kazakhstan as ofto December 31, 2015:

Operator

Customers
(in millions)

Kcell

10.4

KaR-Tel

9.5

Tele2 Kazakhstan

4.4

AlTel

3.1

Source: Analysys Mason Research for all companies except KaR-Tel.

Marketing and Distribution—Mobile Business2016, we increased the number of our broadband customers in Kazakhstan

In Kazakhstan, we divide our primary targetUkraine (excluding customers into the following five large groups: large account corporate customers (business market); SME customers (business market); business to government or “B2G” customers (business market); high ARPU customers (consumer market); youth segment (consumer market); and mass market segment (consumer market).

In Kazakhstan, we offer a wide pricing portfolio focused on bundle plans. During 2015, a new integrated bundle, data add-ons and lifestyle bundles were added to the pricing portfolio for the consumer segment.

In September 2015, we obtained control over KAZEUROMOBILE LLP (“KEM”), a joint venture in Kazakhstan, due to a change in the corporate governance structure. We have an indirect 51% stake in KEM, whose primary activity is the retail sale of telecommunication devices and related accessories, and KEM has 111 sale points in 39 cities in Kazakhstan.ATO zone) by 0.4% from 808,477 to 811,910.

Customer Loyalty Program

We have a loyalty program in Kazakhstan, with which we aim to increase the duration of the relationship with, and ARPU of, our customers. As of December 31, 2015, we had 2.5 million customers participating in this program in Kazakhstan.

Fixed-line Business in KazakhstanUzbekistan

Description of Fixed-line Services in KazakhstanUzbekistan

Business Operations

In Uzbekistan, we provide a wide range of fixed-line services, such as network access and hardware and software solutions, including configuration and maintenance. We provide the following services for corporate and individual business customers: high-speed internet access (including fiber optic lines and xDSL), telephony, and long distance and international long distance telephony on prepaid cards; telephone communication services, through our copper cable network and our modern digital fiber optic network; dedicated lines of data transmission; and dedicated line access and fixed-line mobile convergence.

Currently, the most popular services on the Uzbek telecommunications market are internet services.

Residential and FTTB Operations

In Uzbekistan, we offer the same fixed-line broadband and wireless internet services as in Russia. For more information, see “—Fixed-line Business in Russia.”

Distribution—Fixed-line Business in Uzbekistan

One of our priorities in Uzbekistan is the development of ICT, which supports economic development in Uzbekistan. Our strategy includes maintaining our current market position by retaining our large corporate client customer base.

Competition—Fixed-line Business in Uzbekistan

We operate large independent fixed-line services in Uzbekistan, where we compete with the state-owned provider, Uztelecom, as well as East Telecom, Sarkor Telecom, Sharq Telecom, TPS and EVO. There is a high level of competition in the capital city of Tashkent, but the fixed-line internet market in most of the regions remains undeveloped.

Fixed-line Business in Others

Description of Fixed-line Services in Others

We offer certain fixed-line services in Kazakhstan and Armenia.

Business Operations

Kazakhstan.We focus on customer experience for large enterprises through offering high-quality services. Our main business clients are concentrated in the financial and oil &and gas sectors, with a new focus on international companies. We provide the following services for corporate clients: high-speed internet access; local, long distance and international voice services over IP; local, intercity and international leased channels and IP VPN services; cloud services; and integrated corporate networks (including integrated network voice, data and other services).

We provide our services withuse the following technologies: fiber optic lines (more than 22,00025,000 buildings are covered by our FTTB network);, wireless technologies;technologies, satellite technologies;technologies, and theTV-Everywhere platform (through(which is provided through the vendor, Computer Telephony Integration).

Armenia. Our subsidiary ArmenTel provides a range of telecommunications services in Armenia, including PSTN-fixed and IP telephony, internet, data transmission and network access, domestic and international voice termination and TCP/IP international transit traffic services. We operate a nationwide network in Armenia and provide the following services for corporate and individual customers: local telephony services; international and domestic long distance services; broadband access services (including ADSL and fiber optic lines); and VoIP services.

Wholesale Operations

We have several interconnection agreements with mobile and fixed-line operators in Kazakhstan under which KaR-Tel provides traffic termination services.Armenia. Our subsidiary TNS-Plus has international interconnection agreements with operators in Russia, UzbekistanArmenTel is the Armenian incumbent operator offering countrywide wholesale services, such as leased line service and Kyrgyzstan and provideswholesale broadband services, as well as wholesale international voice traffic transittermination and international line rentalorigination services for Kazakhother local operators and international operators.service providers.

Residential and FTTB Operations

In Kazakhstan, weKazakhstan.We offer the same fixed-line broadband and wireless internet services as in Russia. For more information, see “—Description of Operations of the Russia Segment—Fixed-line Business in Russia.”

We alsohave launched new products for Beeline subscribers, including OTT TV, which is available on smart phones, TVs, tablets and PCs. In addition, we have launched VAS such as “Forsage” (to allow FTTB subscribers to restore initial speeds according to their tariff plans), “Turbo” (to allow subscribers to exceed the speeds in their tariff plans), “Invite your friend” (to attract and retain subscribers by providing bonuses which can be used to make broadband payments) and “Moving” (to keep login and password details). We also update our offers to reflect seasonal campaigns.

Licenses—Fixed-line Business KazakhstanArmenia. In Armenia, we offer PSTN-fixed and IP telephony services, as well as fixed-line broadband internet access based on ADSL and FTTB technologies,dial-up services and wireless internet access based on CDMA technology. In the fourth quarter of 2015, we launched FMC services and currently offer FMC bundles to subscribers (for example, fixed internet plus mobile voice plus mobile data).

We have a long distance license which is important to our fixed business in Kazakhstan. This license has an unlimited term, no license fee and covers services including long distance and international connection, traffic termination and transit.

Competition—Fixed-line Business in Kazakhstan

Business Operations

We provide internet, data transmission and traffic termination services in Kazakhstan, where we compete primarily with state-owned provider Kazakhtelecom, KazTransCom (owned by TeliaSonera), TransTelecom (owned by Temir Zholy, the national railway company), Astel (a leader in the provision of satellite services) and several other small local operators.

Marketing and Distribution—Fixed-line Business in KazakhstanOthers

In Kazakhstan, weKazakhstan.We are focusing on customer base and revenue growth, which we aim to promote by expanding our transport infrastructure, strengthening our position in the market, developing our sales efforts and data services.

DescriptionArmenia.In Armenia, our strategy includes focusing on customer retention and ARPU growth by developing new services, including internet access through a fiber optic network with a guaranteed speed to corporate customers and government organizations.

Competition—Fixed-line Business in Others

Kazakhstan.We provide internet, data transmission and traffic termination services in Kazakhstan, where we believe we compete primarily with state-owned provider Kazakhtelecom, KazTransCom, TransTelecom (owned by Kazakhstan Temir Zholy, the national railway company), Astel (a leader in the provision of Operationssatellite services) and several other small local operators.

Armenia. We offer a broad spectrum of fixed-line services to government, corporate and private customers. There are more than 10 active operators in Armenia. We believe that the largest operators are U!Com and Rostelecom.

Interconnection Agreements

Our mobile and fixed-line businesses are dependent on interconnection services, which are required to complete calls that originate on our respective networks but terminate outside our respective networks, or that originate from outside our respective networks and terminate on our respective networks. In order to provide a local, domestic and international network, we have interconnection agreements in the markets in which we operate.

Russia.We have several interconnection agreements with mobile and fixed-line operators in Russia under which we provide traffic termination services. During 2016, we had the following MTRs in Russia: average cost per minute of national traffic 0.9413 RUB (approximately US$0.0155) and average price per minute of national traffic 0.9571 RUB (approximately US$0.0158), which was broadly stable as compared to the 2014 and 2015 historical periods.

Pakistan.We have several interconnection agreements with mobile and fixed-line operators in Pakistan and in the territories of Azad Jammu and Kashmir (“AJK”) and Gilgit-Baltistan (“GB”), under which we provide traffic termination services. Our MTR in 2016 was PKR 0.90/min (US$0.00865), which was broadly stable as compared to the 2014 and 2015 historical periods.

Algeria. We have several interconnection agreements with mobile, VoIP and fixed-line operators in Algeria under which we provide traffic termination services. In 2016, we had MTRs of 1 DZDex-VAT/min (US$0.01) for voice termination and 2 DZDex-VAT/SMS (US$0.02) for SMS termination. The national incoming interconnect rate increased for the year ended December 31, 2016 as compared to the year ended December 31, 2015, while the outgoing interconnect rate decreased over the same period. The movements in the historical MTRs for 2015 and 2014 have been favorable to our business, however, asymmetry continued to exist between OTA and other operators.

Bangladesh. We have several interconnection agreements with ICX, IGW, mobile operators, IPTSP and fixed-line operators in Bangladesh under which we provide traffic termination services. Our MTR in 2016 was BDT 0.22/min (US$0.003), which was broadly stable as compared to the 2014 and 2015 historical periods.

Ukraine.We have several interconnection agreements with mobile and fixed-line operators in Ukraine under which we provide traffic termination services. The following rates were effective in 2016 for termination of national traffic to a (regulated), which were broadly stable as compared to the 2014 and 2015 historical periods:

mobile network: 0.23 UAH/min (US$0.0085)

fixed network on intercity level: 0.23 UAH/min (US$0.0085)

fixed network on local level: 0.11 UAH/min (US$0.0040)

fixed network on city level: 0.02 UAH/min (US$0.0007)

Uzbekistan.We have several interconnection agreements with mobile and fixed-line operators in Uzbekistan under which we provide traffic termination services. The MTR for the 90% state owned mobile operator Uzbektelecom JSC Perfectum Mobile was 0.05 sums (local Uzbek currency, US$0.0000154) in 2016, which was broadly stable as compared to the 2014 and 2015 historical periods.

Others. We have several agreements with mobile and fixed-line operators in each of the Uzbekistan Segmentcountries in our Others category under which we provide traffic termination services.

Licenses

We hold the following licenses in each of the countries in which we operate for mobile and fixed-line services. For a description of the risks associated with our licenses, please see “Item 3—Key Information—D. Risk Factors—Legal and Regulatory Risks—Our licenses may be suspended or revoked and we may be fined or penalized for alleged violations of law, regulations or license terms” and “Item 3—Key Information—D. Risk Factors—Legal and Regulatory Risks—Our licenses are granted for specified periods and they may not be extended or replaced upon expiration,” and “Item 3—Key Information—D. Risk Factors—Risks Related to the Industry—Our failure to keep pace with technological changes and evolving industry standards could harm our competitive position and, in turn, materially harm our business.”

Mobile Telecommunications Licenses in Russia

GSM Licenses

PJSC VimpelCom holds super-regional GSM licenses (GSM900, GSM1800, GSM900/1800 and 4G/LTE 1800 standards) for the following seven out of eight super-regions in Russia: Moscow, Central and Central Black Earth, North Caucasus, North-West, Siberia, Ural and Volga. These licenses will expire between September 2017 and April 2018, and we plan to file applications for renewal of all our licenses prior to their expiration.

PJSC VimpelCom does not currently hold a GSM super-regional license for the Far East super-region of Russia, but it holds GSM licenses in a number of regions of the Far East super-region. These licenses expire on various dates between 2019 and 2021, and we plan to file applications for renewal of all of our licenses prior to their expiration.

In addition to the seven super-regional GSM licenses, PJSC VimpelCom holds a GSM license for the Orenburg region, and in total, our GSM licenses cover approximately 97% of Russia’s population.

3G Licenses

PJSC VimpelCom holds one of three 3G licenses in Russia. PJSC VimpelCom has extended its license, which was due to expire in May 2017, until May 2022.

LTE 2600 Licenses:

PJSC VimpelCom holds 4G/LTE 2600 licenses in 32 subjects of Russia. The licenses expire on April 15, 2026 and we plan to apply for renewal of these licenses prior to their expiration.

4G/LTE License

In July 2012, PJSC VimpelCom was awarded a mobile license, a data transmission license, a voice transmission license and a telematic license for the provision of 4G/LTE services in Russia. These licenses allow PJSC VimpelCom to provide services using radio-electronic devices in Russia via networks that use 4G/LTE standard equipment within any of the following frequency bands:735-742.5/776-783.5 MHz;813.5-821/854.5-862 MHz; and 2550-2560/2670-2680 MHz. Certain channels allocated to us in accordance with the licenses have restrictions on their use. To remove restrictions, we have to perform certain organizational technical measures including, among others, radio frequency bands releasing spectrum conversion, refarming and reallocation between operators. The roll out of the 4G/LTE network is using a phased approach based on apre-defined schedule pursuant to the requirements of the license.

Mobile Telecommunications Licenses in Pakistan

2G License

PMCL was awarded a15-year 2G license in 1992. In 2007, PMCL renewed its 2G license for a further term of 15 years. As of December 31, 2016, PMCL had a balance of US$43.65 million to be paid to the PTA for the renewal of its 2G license. Such amount is payable in yearly installments of US$14.5 million, payable in December of each year, until December 2019. This 2G license does not entitle PMCL to provide services in AJK and GB.

3G License

In 2014, following a competitive auction process, PMCL was awarded a15-year license to operate a nationwide 3G telecommunications network in Pakistan for an aggregate initial spectrum fee of US$300.9 million, which was paid at the time PMCL acquired the license. This 3G license does not entitle PMCL to provide services in AJK and GB. In 2006, PMCL was awarded a15-year license to provide mobile telecommunications services in AJK and GB.

Further, Warid acquired a 15 year technology neutral license in 2004 for US$291 million. US$145.5 million was paid upfront while the rest was to be paid in ten equal annual installments starting with a four year grace period.

In addition, PMCL and its subsidiaries have other licenses, including LDI, WLL, local loop licenses, licenses to providenon-voice communication services, and licenses to provide class VAS in Pakistan, AJK and GB. The licensees must also pay annual fees to the PTA and make universal service fund contributions and/or research and development fund contributions, as applicable, in a total amount equal to a percentage of the licensees’ annual gross revenues (less certain allowed deductions) for such services.

License fees

Under the terms of its 2G and 3G licenses, as well as its license for services in AJK and GB, PMCL must pay annual fees to the PTA and make universal service fund contributions and/or research and development fund contributions, as applicable (not all of the foregoing are applicable to all licenses), in a total amount equal to 2.5% of PMCL’s annual gross revenues (less certain allowed deductions) for such services, supplemental to spectrum administrative fees.

PMCL’s total license fees (annual license fees plus revenue sharing) in Pakistan (excluding the yearly installments noted above) were US$27.1 million, US$21.1 million and US$20.7 million for the years ended December 31, 2016, 2015 and 2014, respectively. PMCL’s total spectrum administrative fee payments in Pakistan were US$1.0 million for each of the years ended December 31, 2016, 2015 and 2014.

Mobile Telecommunications Licenses in Algeria

2G License

In 2001, OTA was awarded a15-year license to operate a 2G telecommunications network for an aggregate fee of approximately US$737 million. The license expired in 2016; however, renewal is automatic if the holder has satisfied all of the obligations under the license, which we have. TheAutorité de Régulation de la Poste et des Télécommunications(“ARPT”) must provide the holder with a notice ofnon-renewal six months prior to the expiry of the license if it will not be renewed. We have not received such notice. The renewal has not been made official because the Ministry of Post, Information Technology and Communications (“MPTIC”) is currently reviewing the GSM license terms and will publish a decree renewing the license. We anticipate that the decree will not be published before the fourth quarter of 2017 and that the license will be issued on the same economic terms.

VSAT License

In 2003, OTA acquired a VSAT data-voice license for an aggregate fee of US$2.05 million and renewed the license in 2014 for an additional period of five years, at no additional cost.

3G License

In 2013, OTA was awarded a15-year license to operate a 3G telecommunications network for an aggregate fee of approximately US$38 million, which was paid in full in 2013. Under the terms of its 3G license, OTA is required to pay an additional annual revenue sharing fee of 1% based on 3G revenues less interconnection costs.

4G/LTE License

In 2016, Optimum was awarded a15-year license to operate a 4G/LTE telecommunications network for an aggregate fee of US$36 million (based on then-current exchange rates), which was paid in full in 2016. Under the terms of its 4G/LTE license, Optimum is required to pay an additional annual revenue sharing fee of 1% based on 4G/LTE revenues less interconnection costs.

License fees

Under the terms of its 2G, 3G, 4G/LTE and VSAT licenses, OTA is required to pay revenue sharing allocations to the Algerian government and contributions for:

The universal service fund (3% of revenues less interconnection costs);

Management of the numbering plan (0.2% of revenues less interconnection costs); and

Research, training and standardization (0.3% of revenues less interconnection costs).

OTA’s total license fees (spectrum charges plus revenue sharing) in Algeria were US$62.1 million, US$64.3 million and US$85.4 million for the years ended December 31, 2016, 2015 and 2014, respectively, of which US$25.9 million, US$29.2 million and US$30.9 million was related to spectrum charges, and US$36.2 million, US$35.1 million and US$54.5 million was related to revenue sharing, respectively, over the same periods.

Mobile Telecommunications Licenses in Bangladesh

2G License

In November 1996, BDCL was awarded a15-year GSM license to establish, operate and maintain a digital mobile telephone network to provide 2G services throughout Bangladesh. The license was renewed in November 2011 for a further15-year term.

3G License

In September 19, 2013, following a competitive auction process, BDCL was awarded a15-year license to use 5 MHz of 3G spectrum, for which it paid a total cost of BDT 8,677.4 million (inclusive of 5% VAT) (US$111.6 million equivalent), including both a license acquisition fee and a spectrum assignment fee.

License fees

Under the terms of its 2G and 3G mobile licenses, BDCL is required to pay to the Bangladesh Telecommunication Regulatory Commission (“BTRC”) (i) an annual license fee of BDT 50.0 million (equivalent to US$0.6 million) for each mobile license; (ii) 5.5% of BDCL’s annual audited gross revenue, as adjusted pursuant to the applicable guidelines; and (iii) 1% of its annual audited gross revenue (payable to Bangladesh’s social obligation fund), as adjusted pursuant to the applicable guidelines. The annual license fees are payable in advance of each year, and the annual revenue sharing fees are each payable on a quarterly basis and reconciled at the end of each year.

BDCL’s total license fees (annual license fees plus revenue sharing) in Bangladesh were equivalent to US$41.68 million, US$40.6 million and US$37.1 million for the years ended December 31, 2016, 2015 and 2014, respectively.

In addition to license fees, BDCL pays annual spectrum charges to the BTRC, calculated according to the size of BDCL’s network, its frequencies, the number of its customers and its bandwidth. The annual spectrum charges are payable on a quarterly basis and reconciled at the end of each year. BDCL’s annual spectrum charges were equivalent to US$9.8 million, US$9.9 million and US$9.1 million for the years ended December 31, 2016, 2015 and 2014, respectively.

Mobile Telecommunications Licenses in Ukraine

GSM Licenses

In Ukraine, “Kyivstar” JSC holds GSM900 and GSM1800 cellular licenses to provide telecommunications services throughout the territory of Ukraine. These licenses were received on October 5, 2011 for a term of 15 years each and will expire on October 5, 2026.

3G Licenses

On February 25, 2015, after an auction process, “Kyivstar” JSC was awarded one of three licenses to provide nationwide 3G services in the 2100 MHz band. The license was issued on April 1, 2015 and is valid for a period of 15 years (until April 1, 2030).

We have also obtained a range of national and regional radio frequency licenses for the use of radio frequency resources in the referred standards and in specified standards—RRL and WiMax. Our network covers approximately 98% of Ukraine’s population (except the Anti-Terrorist Operation (“ATO”) zone where “Kyivstar” JSC is not able to use and control its network).

Mobile Telecommunications Licenses in Uzbekistan

GSM900/1800, 3G and 4G/LTE

We hold a national license for GSM900/1800, 3G and 4G/LTE covering the entire territory of Uzbekistan. The most recent license was an extension granted in May 2016 for 15 years, is effective until August 7, 2031 and requires annual license fee payments.

Unitel LLC also has international communication services license valid until 2026 and for data transfer valid until 2019.

Mobile Telecommunications Licenses in the countries in Others

Country

Licenses (as of December 31, 2016)

License Expiration

Kazakhstan

License to provide mobile services (GSM900/1800, UMTS/WCDMA2100, 4G/LTE800/1800)Unlimited

Kyrgyzstan

National license to use radio spectrum of 800 MHz for the entire territory of Kyrgyzstan (technology neutral)

796-801MHz/83-842MHz

September 28, 2025
National license to use radio spectrum of 800 MHz for the entire territory of Kyrgyzstan (technology neutral)791-796MHz/832-837MHzDecember 27, 2026
National license to use radio spectrum of 900 MHz, 1800 MHz and 2100 MHz for the entire territory of Kyrgyzstan (technology neutral)

October 30, 2019

National license for electric communication service activity

Unlimited term

National license for base station transmission

December 3, 2019

National license for services on data traffic

Unlimited term

Armenia

Network operation license for the entire territory of ArmeniaMarch 3, 2028
National licenses to use radio spectrum of 900 MHz, 1800 MHzMarch 3, 2023

Country

Licenses (as of December 31, 2016)

License Expiration

and 2100 MHz for the entire territory of Armenia (technology neutral)

Tajikistan

GSM900/1800 license, 3G license and data services license (with permission to use of 800 MHz frequency for 4G/LTE services) for the entire territory of Tajikistan, International call services licenseMay 12, 2019; July 13, 2020; and December 9, 2020, August 11, 2021 respectively

Georgia

GSM1800 10 MHz frequency licensesFebruary 1, 2030
GSM900 5.49 MHz frequency licensesFebruary 1, 2030
LTE 800 10 MHz frequency licensesFebruary 1, 2030
10 MHz 3G frequency licenseDecember 29, 2031

Laos

2G, 3G, WLL, ISP licenses for the entire territory of LaosJanuary 23, 2022 (2G and WLL); annual renewal (3G and ISP)

Licenses for Fixed-line Business in Russia

We have fixed-line, data and long distance licenses which are important to our fixed business in Russia, including licenses in respect of Local Communications Services (excluding local communications services using payphones and multiple access facilities, includes FMC), Local Communications Services using multiple access facilities (includes FMC), Leased Communications Circuits Services, Voice Communications Services in Data Transmission Networks (includes FMC), Telematic Services (includes FMC), Intra-zonal Communications Services, Data Transmission Services and Communications Services for the Purposes of Cable Broadcasting (includes FMC) in the main cities of Moscow, St. Petersburg, Ekaterinburg, Nizhny Novgorod, Khabarovsk, Novosibirsk,Rostov-on-Don and Krasnodar. These licenses will expire between October 4, 2017 and February 16, 2021. In addition, we have an International and National Communications Services license for the entire Russian Federation which will expire on December 13, 2019.

The following licenses expire in 2017:

Leased Communications Circuits Services in St. Petersburg (October 4, 2017); and

Data Transmission Services licenses in St. Petersburg, Nizhny Novgorod, Novosibirsk,Rostov-on-Don and Krasnodar (August 01, 2017).

We have filed, or will file, applications for renewal for all of our licenses that expire in 2017.

Mobile Business in Uzbekistan

Description of Mobile ServicesBusiness in Uzbekistan

In Uzbekistan, we operate through our operating company, LLC “Unitel,” and our brand, “Beeline.” We offer our customers mobile telecommunications services under postpaid and prepaid plans. As of December 31, 2015,2016, approximately 1.7%97.6% of our customers in Uzbekistan were on prepaid plans and approximately 2.4% of our customers in Uzbekistan were on postpaid plans.

The table below presents the primary mobile telecommunications services we offer in Uzbekistan.

Service

Description

Voice Services

Includes airtime charges from mobile postpaid and prepaid customers, including monthly contract fees for a predefined amount of voice traffic and roaming fees for airtime charges when customers travel abroad

Basic VAS Package

Caller-ID, voicemail, call forwarding, conference calling, call blocking and call waiting

Call Completion

GSM service that is provided by Unitel in 2G and 3G networks throughout Uzbekistan. Call duration for one session is limited for 40 minutes.

Messaging Services

SMS, MMS, voice messaging and SMS services (including information services such as news, weather, entertainment chats and friend finder)

Content/chat/infotainment services

Voice services (including referral services), content downloadable to telephone (including music, pictures, games and video), and RBT

Mobile financial services

Mobile payment, banking card, trusted payment, our own payment system “Beepul,” mobile transfer

Internet access

Access is offered through GPRS/EDGE/3G/4G/LTE networks. Our 3G/HSPA services were commercially launched in 2008, and the majority of the network was constructed in 2010. Our 4G/LTE services were commercially launched in 2014. Unitel was the first Mobile Operator who has provided 4G/LTE services.

Roaming

We have active roaming agreements covering a number of countries in Europe, Asia, North America, South America, Australia and Africa. As of December 31, 2016, we had active roaming agreements with 489 GSM networks in 185 countries and provided GPRS roaming with 380 networks in 162 countries and CAMEL roaming through 237 networks in 108 countries. Generally, each agreement with roaming partners provides that the operator hosting the roaming call sends us a bill for the roaming services used by our customer while on the host’s network. We pay the host operator for the roaming services and bill the amount due for the provision of roaming services on our customer’s monthly bill.

Mobile Bundles.We offer bundled tariff plans, which may differ by types or volume of traffic, duration (daily, weekly, and approximately 98.3%monthly), region or charge type. Currently, we provide data bundles consisting of different types of traffic volume, charge and duration and integrated bundles consisting of traditional voice with SMS and data traffic.

Distribution.In Uzbekistan, we offer a portfolio of tariffs and products for the prepaid system designed to cater to the needs of specific market segments, including mass-market customers, youth customers and high value contract customers. Further, we have the following four segments in our postpaid system: Large Accounts, Business to Government, SME and SOHO. We have own offices and monobrand own stores in an amount of 28 points of sale, exclusive stores in amount of 707 points of sale and multibrand stores in an amount of 1,348 points of sales.

Competition—Mobile Business in Uzbekistan

The following table shows our and our primary mobile competitors’ respective customers in Uzbekistan as of December 31, 2016:

Operator

Customers
(in millions)

LLC “Unitel”

9.5

Ucell

9.1

UMS

1.6

UzMobile

0.7

Perfectum

0.3

Source: Analysys Mason.

According to Analysys Mason, as of December 31, 2016, there were onapproximately 21.2 million mobile customers in Uzbekistan, representing a mobile penetration rate of approximately 66.5% compared to 20.6 million customers and a mobile penetration rate of 65.4% in 2015. The relatively low mobile penetration rate is primarily caused by thesingle-SIM profile of most Uzbek mobile subscribers.

Mobile Business in Others

Description of Mobile Services in Others

In the countries in Others, we generally offer our customers mobile telecommunications services under prepaid and postpaid plans. As of December 31, 2016, we had the following percentages of prepaid and postpaid customers:

Payment Plan

KazakhstanKyrgyzstanArmeniaTajikistanGeorgiaLaos

Prepaid

95.996.587.999.999.797.0

Postpaid

4.13.512.10.030.33.0

Call Completion and VAS. In Uzbekistan,the countries in Others, we offer the same call completion and VAS as in Russia (except for location based services). For a description of these services, see “—Description of Operations of the Russia Segment—Mobile Business in Russia.”

Roaming

. In Uzbekistan,the countries in Others, we have active roaming agreements coveringarrangements with a number of countries in Europe, Asia, North America, South America, Australia and Africa. Asother networks, which vary by country of December 31, 2015, we had activeour operation. The table below presents the material roaming agreements with 499 GSM networks in 185each of the countries and provided GPRS roaming with 373 networksincluded in 161 countries and CAMEL roaming through 235 networks in 103 countries. the Others category.

Country

Roaming Agreements (as of December 31, 2016)

Kazakhstan

Voice roaming on 595 networks in 191 countries
GPRS roaming on 470 networks in 162 countries
CAMEL roaming on 282 networks in 108 countries

Kyrgyzstan

Voice roaming on 423 networks in 128 countries
GPRS roaming on 236 networks in 90 countries
CAMEL roaming on 170 networks in 74 countries

Armenia

Voice roaming on 421 networks in 174 countries
GPRS roaming on 327 networks in 134 countries
CAMEL roaming on 222 networks in 103 countries
3G roaming on 278 networks in 122 countries
4G/LTE roaming on 15 networks in 13 countries

Tajikistan

3G roaming on 160 networks in 77 countries
Voice roaming on 212 networks in 88 countries
GPRS roaming on 192 networks in 83 countries
CAMEL roaming on 119 networks in 64 countries

Georgia

Voice roaming on 212 networks in 88 countries
GPRS roaming on 170 networks in 79 countries
CAMEL roaming on 120 networks in 60 countries

Laos

Voice roaming on 410 networks in 138 countries
GPRS roaming on 225 networks in 72 countries
CAMEL roaming on 50 networks in 25 countries

Generally, each agreement with roaming partners provides that the operator hosting the roaming call sends us a bill for the roaming services used by our customer while on the host’s network. We pay the host operator for the roaming services and bill the amount due for the provision of roaming services on our customer’s monthly bill.

MobileWireless Internet Services

OurWe have promotionalzero-zones for major local and international social networks in each of these countries to lower the entry barrier for new data strategy focusesusers and stimulate consumption for existing ones. We also focus on smartphone users, digitalizationpenetration growth in each of services and creating new applicationsthese countries as the major source of effective demand for data users. We seek to convert smartphone owners from non-data users to data users with 3G performance and 4G/LTE development, effective offers for smartphone users, regional marketing of smartphones and co-branded projects with smartphone vendors. Our long-term focus is to move our customers from pay-as-you-go to integrated bundles, and to increase data usage and ARPU with specific offer campaigns.mobile internet services.

In Uzbekistan, we provide customers with wireless internet access over GPRS/EDGE/3G/4G/LTE networks. Our 3G/HSPA services were commercially launchedDistribution—Mobile Business in 2008, and the majority of the network was constructed in 2010. In September 2014, we launched 4G/LTE in Tashkent. We provide internet services both for smartphones and feature phones as well as for USB dongles and tablet computers. We focus on small screen users and have begun to integrate mobile services of popular social networks.

Mobile Telecommunications Licenses in UzbekistanOthers

We hold a national license for GSM900/1800, 3Gdistribute our products in Others through owned monobranded stores, franchises and 4G/LTE covering the entire territoryother distribution channels. As of Uzbekistan. The license is granted for 15 yearsDecember 31, 2016, we had 227 total stores (monobranded, franchised and requires annual license fee payments. The license expires on August 6, 2016,other distribution channels such as modules, multibrand, direct-delivery and we plan to apply for renewal of the license prior to its expiration.electronic stores) in Kazakhstan, 67 stores in Kyrgyzstan, 76 stores in Armenia, 57 stores in Tajikistan, 36 stores in Georgia and 5 stores in Laos.

Competition—Mobile Business in UzbekistanOthers

Kazakhstan

According to Analysys Mason, Research, as of December 31, 2015,2016, there were approximately 20.525.6 million mobile customers in Uzbekistan,Kazakhstan, representing a mobile penetration rate of approximately 65.5%. The relatively low143.0%, compared to 25.9 million customers and a mobile penetration rate is caused byof approximately 147.1% in 2015. We held the single-SIM profile of most Uzbek mobile subscribers.second position in the market in 2016, according to Analysys Mason.

The following table shows our and our primary mobile competitors’ respective customers in UzbekistanKyrgyzstan

According to Analysys Mason, as of December 31, 2015:2016, there were approximately 7.8 million customers in Kyrgyzstan, representing a mobile penetration rate of approximately 134.5%, compared to 7.6 million customers and a mobile penetration rate of approximately 132.7% in 2015. We held the second position in the market in 2016, according to Analysys Mason.

Armenia

According to Analysys Mason, as of December 31, 2016, there were approximately 3.6 million customers in Armenia, representing a mobile penetration rate of approximately 119.4%, compared to 3.6 million customers and a mobile penetration rate of approximately 120.0% in 2015. We held the second position in the market in 2016, according to Analysys Mason.

Tajikistan

According to Analysys Mason, as of December 31, 2016, there were approximately 9.8 million customers in Tajikistan, representing a mobile penetration rate of approximately 110.1%, compared to 10.5 million customers and a mobile penetration rate of approximately 120.5% in 2015. We held the fourth position in the market in 2016, according to Analysys Mason.

Georgia

According to Analysys Mason, as of December 31, 2016, there were approximately 5.4 million customers in Georgia, representing a mobile penetration rate of approximately 134.8%, compared to 5.4 million customers and a mobile penetration rate of approximately 136.1% in 2015. We held the third position in the market in 2016, according to Analysys Mason.

Laos

The Lao telecommunication market is strictly regulated by fixed price floors and limited promotion periods. The impact of these regulations has primarily been on VimpelCom Lao’s ability to offer customer-friendly priced services, such as promotions and discounts, in comparison to local competitors.

According to Analysys Mason, as of December 31, 2016, there were approximately 4.6 million customers in Laos, representing a mobile penetration rate of approximately 64.4%, compared to 4.7 million customers and a mobile penetration rate of approximately 66.4% in 2015. We held the fourth position in the market in 2016, according to Analysys Mason.

Our Fixed-line Telecommunications and Our Fixed-line Internet Business

We offer voice, data and internet services to corporations, operators and consumers using a metropolitan overlay network in major cities throughout Russia, Ukraine and Uzbekistan. In our fixed-line/mobile integrated business structure in Russia, Ukraine and Uzbekistan, fixed-line telecommunications use inter-city fiber optic and satellite-based networks.

In Armenia, our fixed-line business offers a wide range of services, including PSTN-fixed and IP telephony, internet, data transmission and network access, domestic and international voice termination and TCP/IP international transit, over our national networks. In Kazakhstan, the fixed-line business offers range of services for B2O, B2B and B2C segments.

In Pakistan, we offer internet and value added services (“VAS”) over a wide range of access media, covering major cities of Pakistan but we do not report customer numbers and other data on our fixed-line business in Pakistan, as we do with Russia, Ukraine and Uzbekistan, because the fixed-line business in Pakistan is not material to our overall business.

We do not offer fixed-line services in Algeria, Bangladesh, Kyrgyzstan, Tajikistan, Laos or Georgia.

The table below presents the primary fixed-line telecommunications services we offer to our customers as of December 31, 2016.

 

OperatorFixed-Line Service Description

  RussiaPakistanUkraineUzbekistanCustomersOther
(in millions)Countries
 

UnitelBusiness and Corporate Services, providing a wide range of telecommunications and information technology and data center services to companies andhigh-end residential buildings

  9.9Yes  YesYesYesYes(1)

UcellCarrier and Operator Services, which provide consolidated management of our relationship with other carriers and operators. The two main areas of focus in this line of business are: (i) generating revenue by providing a specific range of telecommunications services to other mobile and fixed-line operators and ISPs in Russia and worldwide and (ii) optimizing costs and ensuring the quality of our long distance voice, internet and data services to and from customers of other telecommunications operators and service providers worldwide by means of interconnection agreements

  8.8Yes  YesYesNoNo

UzMobileConsumer Internet Services, which provide fixed-line telephony, internet access and home phone services (on a VoIP and copper wire basis)

  0.6Yes  YesNoYesYes(1)

UMSConsumer Voice Offerings

  1.1Yes  NoNoYesYes(1)

OtherCorporate Voice Offerings, which provide fixed-line voice services, data services, VAS and connectivity services to corporate customers, including large corporate customers, SMEs and SOHOs

  0.2Yes  YesYesYesYes(1)

Internet and Data Services, which provide internet and data transmission services to both consumer and corporate customers

YesYesYesYesYes(1)

 

(1)For a description of the fixed-line services we offer in Armenia and Kazakhstan, see “Item 4—Information on the Company—Description of Our Business—Fixed-line Business in Others.”

Source: Analysys Mason Research for all companies except Unitel.

Fixed-line Business in Russia

Description of Fixed-line Services in Russia

Business Operations in Russia

In Uzbekistan,Russia, we compete primarily with Ucell (owned by TeliaSonera), UzMobileprovide a wide range of telecommunication and Universal Mobile Systems (“UMS”). UMS is a joint venture between MTS, who re-entered the market in December 2014,information technology and data center services, such as network access and hardware and software solutions, including configuration and maintenance, SaaS and an Uzbek government-controlled entity. MTS owns a 50.01% stake and the government owns a 49.99% stake in UMS, which provides GMS services. UzMobile entered the market as a fourth operator in April 15, 2015 and, as a state-owned operator, hasintegrated managed service. We operate a number of advantagescompetitive local exchange carriers that own and operate fully digital overlay networks in a number of major Russian cities. Our services cover all major population centers in Russia.

Our customers range from large multinational corporate groups and government clients to small and medium enterprises andhigh-end residential buildings in major cities throughout Russia.

The table below presents the primary fixed-line telecommunications services we offer to our customers in Russia as of December 31, 2016.

Fixed-Line Services

Description

Local Access Services

We provide business customers with local access services by connecting the customers’ premises to our own fiber network, which interconnects to the local public switched telephone network in major metropolitan areas in Russia.

International and Domestic Long Distance Services

These services are offered via our Fixed Technological Network (FTN), which covers the entire territory of Russia and also includes eight international communications transit nodes across Russia.
We provide International and Domestic Long Distance Services primarily through our FTN, proprietary and leased capacity between major Russian cities and through interconnection with zonal networks and incumbent networks. We also offer very small aperture terminal satellite services to customers located in remote areas.

Dedicated Internet and

Data Services

We provide our business customers with dedicated access to the internet through our access and backbone networks. We also offer traditional and high-speed data communications services to business customers who require wide area networks (“WANs”) to link geographically dispersed computer networks.
We also provide private line channels that can be used for both voice and data applications.

Leased Channels

We provide corporate clients with the ability to rent leased channels with different high speed capacities, which are dedicated lines of data transmission.

Intellectual and Value Added

Services

Our company offers an increasing range of value added services, including toll free (800) numbers, virtual PSTN number, SIP connection, data center services, such asco-location, web hosting, audio conference, domain registration and corporate mail services. We also offer access to a variety of financial information services, including access to the Society for Worldwide Interbank Financial Telecommunication (“S.W.I.F.T.”) and all Russian stock exchanges.

Fixed-Line Services

Description

Fixed Corporate and Cloud Services

We offer to our corporate customers IPTV services, certain Microsoft Office packages (including SaaS),web-videoconferencing services (based on Cisco WebEx and TelePresence technologies) and sale, rental and technical support for telecommunications equipment. Our company is the first telecommunications operator in Russia authorized by Microsoft to resell cloud service MS Office 365.
In 2014, we launched a portal for cloud services on www.beeline.ru. The portal will be extended with other cloud services of third parties and with existing Beeline products.

Managed Services

We offer our corporate clients packages of integrated services that include fixed-line telephony and internet access, along with additional services such as virtual PBX, and security services, such as firewall, distributed denial of service protection and local area network. This product allows customers to access their systems from various locations.
We offer and deploy managedWi-Fi networks (indoor and outdoor) on a client’s site (office, restaurant, shops etc.) based on IEEE 802.11b/g/n/ac wireless technology. We can offer VAS services such as SSID customization, first page customization, filtering, forwarding to the predefined page, advertisement allocation, statistic offering, and limitation of time and data level.

Equipment Sales

We offer equipment manufactured by Cisco Systems, Alcatel-Lucent, Avaya, Panasonic, Huawei and other manufacturers. As part of our turnkey approach, we also offer custom solutions and services for the life cycle of the equipment, including its design, configuration, installation, consulting and maintenance.

Mobile VPN

We offer our corporate clients secure remote access to corporate information, databases and corporate applications. Remote access is available from different mobile devices, including USB modems, tablets and smartphones.

IP Addresses

We provide to our corporate customers IP address services, which help to identify devices connected to mobile internet or a corporate network.

Wholesale Operations in Russia

Our carrier and operator services division in Russia provides a range of carrier and operator services, including voice, internet and data transmission over our own networks and roaming services.

Voice Services.For international operators, we provide call termination to fixed-line and mobile destinations in Russia, Ukraine, Kazakhstan, Uzbekistan and Baltic states. For operators in Ukraine, Kazakhstan, Uzbekistan, we provide call termination to Russian and international fixed-line and mobile destinations. For Russian operators, we provide international, domestic, zonal and local voice call transmission services.

Internet Services. Our carrier and operator services division provides IP transit service to operators throughout the otherworld. International operators including state-sponsored project financing on favorable terms, temporary exemptions from license fees, spectrum feesrequire connectivity to the Russian internet segment. In addition, our carrier and customs duties on imported equipment, permissionoperator services division provides data center services to carry out constructioncontent providers.

Data Services. We offer three types of data services: private networks, local access, and installation projects without competitive tendersdomestic and permission to obtain permits related to radio electronic facilities and high frequency devices. In September 2015, TeliaSonera announced that it will exit from Uzbekistan, along with the other markets in Eurasia in which it operates, without providing a specific timeframe for such exit.international channels.

MarketingWe have our own local network nodes in the majority of business and trade centers in the largest cities of Russia.

We have interconnection agreements with international global data network operators who provide aone-stop shop concept for worldwide data network services for multinational companies. Under these interconnection agreements, we provide MPLS-based IP VPN, local, domestic and international private lines, equipment and equipment maintenance in Russia.

We also provide high-speed domestic and international channels to international and Russian operators to sell excess backbone network capacity.

Fixed-line Broadband Internet Access.

In Russia, we offer fixed-line broadband internet access. One of our strategic goals is to develop broadband services based on the mostup-to-date engineering solutions.

In 2016, we launched FMC product services in all branches in Russia. As of December 31, 2016 we had more than 500,000 FMC customers. FMC greatly increased MNP portations and decreased churn.

FTTB Operations

Currently the Beeline FTTB IPTV product is run in seven out of eight super-regions of Russia. We provide IPTV services in 135 cities in 35 regions of Russia, and as of December 31, 2016, we had more than 1.0 million IPTV customers.

Fixed-Line Residential Operations

xDSL Services. For xDSL services, we offer an unlimited tariff plan, and tariff plans that depend on connection speed.

Pay TV (cable TV) Services. We offer two tariff plans: “Social” for customers who need basic TV channels, which includes10-15 TV channels, and “Commercial,” which includes45-55 TV channels. As of December 31, 2016, we had more than 44,000 customers including both “Social” and “Commercial” customers.

Distribution—MobileFixed-Line Business in UzbekistanRussia

We utilize a direct sales force in Moscow, operating both with fixed-line and mobile corporate customers and supported by specialists in technical sales support, marketing, customer service andend-user training. In addition, we employ a team of regional sales managers and a dedicated sales force in each of our regional branch offices, as well as having sales incentive plans with our regional partners.

Competition—Fixed-Line Business in Russia

Business Operations

Our fixed-line telecommunications business marketed as “Beeline Business” competes principally on the basis of convergent services and bundles, installation time, network quality, geographical network reach, customer service, range of services offered and price. We face significant competition from other service providers, including:

Rostelecom, the state-controlled telecommunications company, for services in St. Petersburg and all regional cities in Russia;

MTS, for services to corporate customers and the SME market;

TransTelecom, owned by Russian Railways, for corporate data network services across Russia;

Orange Business, for corporate data network services, convergent mobile and fixed-line services; and

MegaFon, which provides convergent mobile and fixed-line services.

Wholesale Operations

For voice services, our main competitors are the long distance carriers Rostelecom, TransTelecom and OJSC “Multiregional TransitTelecom.” For voice services, our main competitors are the long distance carriers Rostelecom, TransTelecom and OJSC “Multiregional TransitTelecom.”

Residential and Fiber–To–The–Building (FTTB) Operations

In terms ofend-user internet penetration, the consumer internet access business in Russia is already saturated andend-user internet penetration is high.

Competition for customers in Russia is intense and we expect it to increase in the future as a result of wider market penetration, consolidation of the industry, the growth of current operators and the appearance of new technologies, products and services. As a result of increasing competition, internet providers are utilizing new marketing efforts (for example, aggressive price promotions) in order to retain existing customers and attract new ones.

Our main competitors in the fixed-line broadband market in Russia are Rostelecom, MTS and its subsidiaries, Avado,Err-Telecom, NetbyNet and various local home network providers. Competition is based primarily on network coverage, pricing plans, internet connection speed, services quality, customer service level, brand identity and a range of value added and other customer services offered.

Fixed-line Business in Pakistan

Description of Fixed-Line Services in Pakistan

Our fixed-line business in Pakistan includes internet and VAS over a wide range of access media, covering major cities of Pakistan. We also offer domestic and international long distance services,point-to-point leased lines, dedicated internet services through our access network, VPN services, VAS, such as web hosting, email hosting and domain registration, DSL and xDSL services, WiMax services, VSAT services, Metro Fiber (which provides last mile access to the enterprise sectors in Karachi, Lahore, Rawalpindi and Islamabad), and P2P radios for connecting to our network. Our long-haul fiber optic network covers more than 6,500 kilometers and, supplemented by wired and wireless networks, over 100 cities across Pakistan.

We provide the following services for corporate and individual business customers: high-speed internet access (including fiber optic lines and xDSL), telephony, and long distance and international long distance telephony on prepaid cards; telephone communication services, based on copper wires and the modern digital fiber optic network; dedicated lines of data transmission; and dedicated line access and fixed-line mobile convergence.

Distribution—Fixed-line Business in Pakistan

In Uzbekistan,Pakistan, we divideutilize a direct sales force for corporate customers. We employ a team of regional sales managers in three different regions supported by a dedicated sales force and account managers. For consumer DSL, we use direct sales channels, indirect sales channels and telesales. Our telesales are conducted in Lahore in the Central Region with a team of telesales executives led by a sales manager. We offer WiMax services to the consumer market only in Karachi. Direct sales are supported by a dedicated sales force of business development officers. Indirect sales are supported by retail business development officers who offer services through our primary target customers intofranchise network. Our telesales channel also offers WiMax services.

Competition—Fixed-line Business in Pakistan

In Pakistan, our fixed-line business faces significant competition from other providers of fixed-line corporate services, carrier and operator services and consumer internet services. We believe that our main competitors for fixed-line corporate services are Pakistan Telecommunication Corporation, or “PTCL,” Multinet, Wateen, Supernet, Cybernet, Nexlinx and Nayatel. We believe that our main competitors for carrier and operator services are PTCL, Wateen, World Call, Wi-Tribe, and Telenor Pakistan. We believe that our main competitors for consumer internet services are PTCL, Wateen, World Call, Wi-Tribe and Qubee.

Fixed-line Business in Ukraine

Description of Fixed-line Services in Ukraine

Business Operations

We have constructed and own, as of December 31, 2016, a 43,822 kilometer fiber optic network, including 20,068 kilometers between cities, 14,848 kilometers inside cities, and 8,906 kilometers local FOL for FTTB, which is interconnected to the following fivelocal PSTN in Kyiv, to other major metropolitan areas in Ukraine and to our gateway. We provide data and internet access services in almost all metropolitan cities in Ukraine.

Our fixed-line services include corporate internet access, VPN services, data center, contact center, fixed-line telephony and a number of VAS. Internet access services include connection to the internet via ADSL, symmetrical and Ethernet interfaces at speeds ranging from 256 kilobytes per second to 10 gigabytes per second. Fixed-line voice services are available in 30 major cities of Ukraine.

Wholesale Operations

Our joint carrier and operator services division in Ukraine provides local, international and intercity long distance voice traffic transmission services to Ukrainian fixed-line and mobile operators on the basis of our proprietary DLD/ILD network, as well as IP transit and data transmission services through our own domestic and international fiber optic backbone and IP/MPLS data transmission network.

We derive most of our carrier and operator services revenue in Ukraine from voice call termination services to our own mobile network and voice transit to other local and international destinations.

Consumer Operations

In Ukraine, we offer fixed-line and wireless internet services. We began providing fixed-line broadband services in Ukraine in 2008 and, as of December 31, 2016, provided services in 116 cities in Ukraine (excluding cities in Crimea and the ATO zone). In connection with these services, we have been engaged in a project to install FTTB for fixed-line broadband services in approximately 40,070 residential buildings in 116 cities, providing over 55,066 access points.

Distribution—Fixed-line Business in Ukraine

Business Operations

Our company emphasizes high customer service quality and reliability for its corporate large groups: large accountaccounts while at the same time focusing on the development of its SME offerings. We sell to corporate customers (business market);through a direct sales force and various alternative distribution channels such as IT servicing organizations and business center owners, and to SME customers (business market); high ARPU customers (consumer market); youth segment (consumer market);through dealerships, direct sales, own retail and massagent networks.

We use a customized pricing model for large accounts which includes service or tariff discounts, volume discounts, progressive discount schemes and volume lock pricing. We use standardized and campaign-based pricing for SME customers.

Fixed-line services have significant potential considering our existing market customers.share in the B2B market and our ability to provide integrated solutions with mobile services, which creates brand preference. Fixed-line services are used as an effective tool to acquire, develop and retain corporate large accounts, especially in financial, agricultural and retail sectors.

In Uzbekistan, weWholesale Operations

For voice and data services, our main competitors are Datagroup, Ukrtelecom, and Farlep-Invest (Ucomline LLC).

Consumer Operations

Our residential marketing strategy is focused on attracting new customers. We offer several U.S. dollar-based prepaid and postpaid tariff plans, each one targeted at a different type of customer. During 2016, our consumer fixed-line internet services business was supported by below the line advertising, including a leaflets distribution, in areas where the service is provided.

In the business market,November 2016, we launched FMC (Fixed Mobile Convergence—charging subscribers who use both mobile and fixed fiber connect from a single account) for an increasing range of mobile users in our fixed-line broadband internet base.

We also offer a wide range of telecommunicationsFTTB services andtariffs for fixed-line broadband internet access targeted at different customer segments. We currently have four unlimited tariff plans with monthly fees, which offer different speeds up to 100 Mbps for active internet users. In addition, in 2015, we launched OTT TV services in partnership with Viasat.

Competition—Fixed-line Business in Ukraine

Business Operations

In the mobilevoice services market for business customers, we compete with Ukrtelecom, Datagroup, Vega, and a number of other small operators. We were the third largest B2B segment,internet provider in the country as of December 31, 2016, according to management’s estimates. There is a high level of competition with more than 400 ISPs in Ukraine. Our main competitors in the corporate market for data services are also Ukrtelecom, Vega and Datagroup.

Wholesale Operations

In Ukraine, carrier and operator services market competitors include Datagroup, Ukrtelecom, and Vega.

Consumer Operations

Our main competitors for provision of consumer internet services in Ukraine are Volia and Ukrtelecom. From December 31, 2015 to December 31, 2016, we have the largest market share among mobile operators in Uzbekistan. To address various business goals, we allow corporate customers to construct price plans that take into account their particular business needs. Our current B2B priorities are the development of the large account corporate segment, attracting new segments with the introduction of M2M solutions and big data and increasingincreased the number of data users.our broadband customers in Ukraine (excluding customers in the ATO zone) by 0.4% from 808,477 to 811,910.

Customer Loyalty Program

We have a loyalty program in Uzbekistan, with which we aim to increase the duration of the relationship with, and ARPU of, our customers. As of December 31, 2015, we had 4.5 million customers participating in this program in Uzbekistan.

Fixed-line Business in Uzbekistan

Description of Fixed-line Services in Uzbekistan

Business Operations

In Uzbekistan, we provide a wide range of fixed-line services, such as network access and hardware and software solutions, including configuration and maintenance. We have our own basic fiber optic digital network in the cities of Tashkent, Samarkand, Bukhara, Navoi, Zarafshan, Karshi, Termez, Andijan, Kokand, Namangan and Fergana, covering more than 472 kilometers, and copper cables, covering more than 135 kilometers, that allow users to connect and to access services in nearly all regions of Uzbekistan.

We provide the following services for corporate and individual business customers: high-speed internet access (including fiber optic lines and xDSL), telephony, and long distance and international long distance telephony on prepaid cards; telephone communication services, through our copper cable network and our modern digital fiber optic network; dedicated lines of data transmission; and dedicated line access and fixed-line mobile convergence.

Currently, the most popular services on the Uzbek telecommunications market are internet services.

Wholesale Operations

We have interconnection agreements with Uztelecom, the incumbent fixed-line services provider in Uzbekistan, through which all national and international traffic is routed, and other operators in Uzbekistan.

Residential and FTTB Operations

In Uzbekistan, we offer the same fixed-line broadband and wireless internet services as in Russia. For more information, see “—Description of Operations of the Russia Segment—Fixed-line Business in Russia.”

Licenses—Distribution—Fixed-line Business in Uzbekistan

We have fixed-line, data and long distance licensesOne of our priorities in Uzbekistan is the development of ICT, which are important to our fixed businesssupports economic development in Uzbekistan. These licenses will expire between July 5, 2016 and December 20, 2029, require the payment of annual fees and cover services including local, long distance and international communications, data transmission and internet. We plan to file applications for renewal of the licenses that expire in 2016 prior to their expiration.Our strategy includes maintaining our current market position by retaining our large corporate client customer base.

Competition—Fixed-line Business in Uzbekistan

We operate large independent fixed-line services in Uzbekistan, where we compete with the state-owned provider, Uztelecom, as well as East Telecom, Sarkor Telecom, Sharq Telecom, TPS and EVO. There is a high level of competition in the capital city of Tashkent, but the fixed-line internet market in most of the regions remains undeveloped.

Marketing and Distribution—Fixed-line Business in Uzbekistan

One of our priorities in Uzbekistan is the development of information and communication technology (“ICT”), which supports economic development in Uzbekistan. Our strategy includes maintaining our current market position by retaining our large corporate client customer base.

Description of Operations in HQ and Others

Our operations in Kyrgyzstan, Armenia, Tajikistan, Georgia and Laos are included in HQ and Others.

Mobile Business in HQ and Others

Description of Mobile Services in HQ and Others

In the countries in HQ and Others, we generally offer our customers mobile telecommunications services under postpaid and prepaid plans. As of December 31, 2015, we had the following percentages of postpaid and prepaid customers:

Payment Plan

KyrgyzstanArmeniaTajikistanGeorgiaLaos

Postpaid

4.711.70.10.45.3

Prepaid

95.388.399.999.694.7

Call Completion and VAS. In the countries in HQ and Others, we offer the same call completion and VAS as in Russia (except for location based services).

Roaming. In the countries in HQ and Others, we have roaming arrangements with a number of other networks, which vary by country of our operations.

Country

Roaming Agreements (as of December 31, 2015)

Kyrgyzstan

Voice roaming on 461 networks in 148 countries

GPRS roaming on 218 networks in 88 countries

CAMEL roaming on 132 networks in 66 countries

Armenia

Voice roaming on 417 networks in 173 countries
GPRS roaming on 316 networks in 130 countries
CAMEL roaming on 209 networks in 96 countries

Tajikistan

3G roaming on 144 networks in 44 countries

Voice roaming on 199 networks in 87 countries

GPRS roaming on 178 networks in 81 countries
CAMEL roaming on 111 networks in 59 countries

Georgia

Voice roaming on 208 networks in 88 countries
GPRS roaming on 165 networks in 77 countries
CAMEL roaming on 118 networks in 59 countries

Laos

Voice roaming on 402 networks in 137 countries
GPRS roaming on 211 networks in 457 countries
CAMEL roaming on 28 networks in 17 countries

Generally, each agreement with roaming partners provides that the operator hosting the roaming call sends us a bill for the roaming services used by our customer while on the host’s network. We pay the host operator for the roaming services and bill the amount due for the provision of roaming services on our customer’s monthly bill.

Interconnect

We have several agreements with mobile and fixed-line operators in each of the countries in our HQ and Others segment under which we provide traffic termination services. These services represent termination of incoming voice and data traffic from a network of our competitors when their customers call or send data to our customers.

Mobile Internet Services

We have partnered with Opera Software to offer a “Beeline” branded version of the Opera Mini browser under a framework agreement in each of Kyrgyzstan, Tajikistan and Georgia. We have promotional zero-zones for major local and international social networks in each of these countries to lower the entry barrier for new data users and stimulate consumption for existing ones. We also focus on smartphone penetration growth in each of these countries as the major source of effective demand for our mobile internet services.

In Kyrgyzstan, we provide our customers with wireless internet access through GPRS/EDGE/3G/HSPA+ networks. We launched our 3G/HSPA+ network in Kyrgyzstan in December 2010. USB modems were commercially launched for prepaid and contract customers in November 2009. During 2014, we launched attractive internet options to promote data usage during idle hours and spread the network load in Kyrgyzstan, and we succeeded in branded smartphone distribution, which increased our data user base. In 2015, following an open tender process, we bought 5 MHz of 800 MHz spectrum (for an equivalent of approximately US$4.4 million) with a commitment to buy an additional 5 MHz of 800 MHz spectrum in 2016, for the deployment of a 4G/LTE network in 2016.

In Armenia, we provide our customers with wireless internet access over GSM/GPRS/EDGE/3G networks. 3G services were commercially launched in 2009. For small screen customers, we launched data bundles with internet access for a daily fee with unlimited data usage and a limit on speed only after a certain amount of usage.USB modems were commercially launched in July 2009. We offer customers a USB modem and SIM card with a pre-installed special internet rate data plan.

In Tajikistan, we provide our customers with wireless internet access via GSM/EDGE and 3G networks. USB modems were launched in January 2008. We provide internet services for smartphones and feature phones, as well as for USB dongles. During 2015, Tacom launched, for the first time, integrated mobile bundles in Tajikistan. In addition, we offer entry level monthly and daily internet options for our customers in Tajikistan.

In Georgia, we provide our customers with wireless internet access through EDGE and 4G/LTE networks. We were awarded a 4G/LTE license with a 15-year term in January 2015 as a result of a tender process in Georgia. We launched our 4G/LTE network in February 2015. During 2015, Mobitel launched a numbers of competitive 4G/LTE offers, such as 4G/LTE integrated bundles and data bundles, 4G/LTE smartphones with bonuses and bundles, and promotional campaigns on WiFi routers and modems.

In Laos, we offer our customers wireless internet access through GPRS/EDGE and 3G networks using special “plug and play” USB modems. In addition to providing internet access, USB modems generally provide other functions such as balance top-up, tariff changing and easy management of other services in USB modem interfaces.

Mobile Telecommunications Licenses in the countries in HQ and Others

Country

Licenses (as of December 31, 2015)

License Expiration

Kyrgyzstan

National license to use radio spectrum of 800 MHz for the entire territory of Kyrgyzstan (technology neutral)

National license to use radio spectrum of 900 MHz, 1800 MHz and 2100 MHz for the entire territory of Kyrgyzstan (technology neutral)

National license to use radio spectrum of GSM900/1800 MHz and 3G licenses for the entire territory of Kyrgyzstan

National license for electric communication service activity

National license for BS transmission

September 28, 2025

October 30, 2019

May 30, 2016

Unlimited term

December 3, 2019

Armenia

Network operation license for the entire territory of ArmeniaMarch 3, 2028
National licenses to use radio spectrum of 900 MHz, 1800 MHz and 2100 MHz for the entire territory of Armenia (technology neutral)March 3, 2023

Tajikistan

GSM-900/1800 license, 3G license and data services license (with permission to use of 800 MHz frequency for LTE services) for the entire territory of Tajikistan

May 12, 2019; July 13, 2020; and

December 9, 2020, respectively

Georgia

GSM1800 10 MHz frequency licenses

GSM900 5.49 MHz frequency licenses

LTE 800 10 MHz frequency licenses

February 1, 2030

February 1, 2030

February 1, 2030

Laos

2G, 3G, WLL, ISP licenses for the entire territory of Laos

January 23, 2022 (2G and WLL); annual

renewal (3G and ISP)

Competition—Mobile Business in HQ and Others

Kyrgyzstan

According to Analysys Mason Research, as of December 31, 2015, there were approximately 8.0 million customers in Kyrgyzstan, representing a penetration rate of approximately 139.5%.

The following table shows our and our primary mobile competitors’ respective customers in Kyrgyzstan as of December 31, 2015:

Operator

Customers
(in millions)

Alfa Telecom

3.4

Sky Mobile

2.7

Nur Telecom

1.6

Source: Analysys Mason Research for all companies except Sky Mobile.

Armenia

According to Analysys Mason Research, as of December 31, 2015, there were approximately 3.6 million customers in Armenia, representing a penetration rate of approximately 119.7%.

The following table shows our and our primary mobile competitors’ respective customers in Armenia as of December 31, 2015:

Operator

Customers
(in millions)

K-Telecom

2.1

ArmenTel

0.8

Orange Armenia

0.7

Source: Analysys Mason Research for all companies except ArmenTel.

Tajikistan

According to Analysys Mason Research, as of December 31, 2015, there were approximately 10.7 million customers in Tajikistan, representing a penetration rate of approximately 123.3%.

The following table shows our and our primary mobile competitors’ respective customers in Tajikistan as of December 31, 2015:

Operator

Customers
(in millions)

Babilon Mobile

4.6

TCell

2.7

MegaFon TJ

1.9

Tacom

1.2

Other

0.3

Source: Analysys Mason Research for all companies except Tacom.

Georgia

According to Analysys Mason Research, as of December 31, 2015, there were approximately 5.4 million customers in Georgia, representing a penetration rate of approximately 125.1%.

The following table shows our and our primary mobile competitors’ respective customers in Georgia as of December 31, 2015:

Operator

Customers
(in millions)

Magticom

2.1

Geocell

2.0

Mobitel

1.3

Source: Analysys Mason Research for all companies except Mobitel.

Laos

The Lao telecommunication market is strictly regulated by fixed price floors and limited promotion periods. VimpelCom Lao has been impacted by these regulations, resulting in a declining subscriber base.

According to Analysys Mason, there were approximately 4.8 million customers in Laos as of December 31, 2015.

The Lao mobile telecommunications market has four operators: Unitel; VimpelCom, operating through our subsidiary VimpelCom Lao Co.; Lao Telecom; and ETL. Unitel is a joint venture between Viettel Global Joint Stock Company and Lao Asia Telecom. Lao Telecom (“LTC”) is jointly owned by the Lao Government (51.0%) and Shinawatra International Public Company Limited (49.0%). ETL is 100% controlled by the Lao Government (via the Ministry of Finance).

The following table shows our and our primary mobile competitors’ customer numbers in Laos as of December 31, 2015:

Operator

Customers
(in millions)

Unitel

2.5

LTC

1.5

VimpelCom Lao Co.

0.2

ETL

0.6

Source: Analysys Mason Research for all companies except VimpelCom Lao Co.

Marketing and Distribution—Mobile Business in HQ and Others

All our mobile operations in the countries in HQ and Others, except for Laos, divide their primary target customers into five large groups: large account corporate customers (business market); SME customers (business market); high ARPU customers (consumer market); youth segment (consumer market); and mass market customers.

In Kyrgyzstan, we offer twelve Kyrgyz som-based price plans (including internet price plans for our mass market and high ARPU customers) for our mass market customers and three price plans for SME and large account customers.

In Armenia, we offer several Armenian dram-based prepaid and contract tariff plans, each one targeted at a different type of customer.

In Tajikistan, we offer several Tajik somoni-based prepaid and postpaid tariff plans, each one targeted at a different type of customer.

In Georgia, we offer three Georgian lari-based prepaid tariff plans and 10 contract-based postpaid tariff plans for our SOHO, SME and large account corporate customers. As part of a portfolio simplification project, we reduced the number of our contract-based postpaid tariff plans from 22 to 12.

In Laos, we offer pricing plans for contract, prepaid and internet services for residential and corporate customers, with most tariffs quoted in Lao kip. Local price plans include plans for heavy users, handset packages and closed user groups for families and communities. We distribute mobile services and products through one distributor, five wholesalers and 40 promoters.

Customer Loyalty Programs

We have active loyalty programs in each of Kyrgyzstan and Armenia, with which we aim to increase the lifetime and ARPU of our customers. As of December 31, 2015, we had 1.5 million and 330,000 customers participating in the loyalty programs in Kyrgyzstan and Armenia, respectively.

Fixed-line Business in HQ and Others

Description of Fixed-line Services in HQ and Others

In Armenia and Georgia, weWe offer certain fixed-line services as described below. We do not offer fixed-line services in Kyrgyzstan, Tajikistan or Laos.

Kazakhstan and Armenia.

Business Operations

Kazakhstan.We focus on customer experience for large enterprises through offering high-quality services. Our main business clients are concentrated in the financial and oil and gas sectors, with a new focus on international companies. We provide the following services for corporate clients: high-speed internet access; local, long distance and international voice services over IP; local, intercity and international leased channels and IP VPN services; cloud services; and integrated corporate networks (including integrated network voice, data and other services). We use the following technologies: fiber optic lines (more than 25,000 buildings are covered by our FTTB network), wireless technologies, satellite technologies, and theTV-Everywhere platform (which is provided through the vendor, Computer Telephony Integration).

Armenia. Our subsidiary ArmenTel provides a range of telecommunications services in Armenia, including PSTN-fixed and IP telephony, internet, data transmission and network access, domestic and international voice termination and TCP/IP international transit traffic services. We operate a nationwide network in Armenia and provide the following services for corporate and individual customers: local telephony services; international and domestic long distance services; broadband access services (including ADSL and fiber optic lines); and VoIP services.

Wholesale Operations

Kyrgyzstan. In Kyrgyzstan, we have interconnection agreements with all local operators. Under the interconnection agreements, we provide voice call termination to our own network. We also have a license to provide international communications in Kyrgyzstan, which allows our subsidiary there to interconnect with PJSC VimpelCom directly.

Armenia. Our subsidiary ArmenTel is the Armenian incumbent operator offering countrywide wholesale services, such as leased line service and wholesale broadband services, as well as wholesale international voice termination and origination services for other local operators and service providers.

Tajikistan.In Tajikistan, we have interconnection agreements with all local operators. Under the interconnection agreements, we provide voice call termination to our own network. We also have a license to provide international communications in Tajikistan which allows our subsidiary there to interconnect with PJSC VimpelCom directly.

Georgia.In Georgia, our subsidiary Mobitel has interconnection agreements with ArmenTel and PJSC VimpelCom, and four agreements with local operators. Under these agreements, Mobitel provides voice call termination to its own network.

Residential and FTTB Operations

Kazakhstan.We offer the same fixed-line broadband and wireless internet services as in Russia. For more information, see “—Fixed-line Business in Russia.”

We have launched new products for Beeline subscribers, including OTT TV, which is available on smart phones, TVs, tablets and PCs. In addition, we have launched VAS such as “Forsage” (to allow FTTB subscribers to restore initial speeds according to their tariff plans), “Turbo” (to allow subscribers to exceed the speeds in their tariff plans), “Invite your friend” (to attract and retain subscribers by providing bonuses which can be used to make broadband payments) and “Moving” (to keep login and password details). We also update our offers to reflect seasonal campaigns.

Armenia. In Armenia, we offer PSTN-fixed and IP telephony services, as well as fixed-line broadband internet access based on ADSL and FTTB technologies,dial-up services and wireless internet access based on CDMA technology. In the thirdfourth quarter of 2015, we also launched FMC services and currently offer FMC bundles to subscribers (for example, fixed internet plus mobile data, or fixed internet plus mobile voice plus mobile data).

Licenses—Fixed-line Business in HQ and Others

Armenia. We operate a nationwide fixed-line network in Armenia on the basis of a general (fixed and mobile) network operation license, expiring on March 3, 2028. We also have a license to use 450MHz frequency band for the provision of fixed wireless voice telephony and broadband services in rural areas in Armenia, which expires on March 3, 2023.

Competition—Fixed-line Business in HQ and Others

Business Operations

Armenia. We are the largest fixed-line services operator in Armenia, where we offer a broad spectrum of fixed-line services to government, corporate and private customers. There are more than 10 active operators in Armenia. The largest operators are U!Com, “Armenian Datacom Company” CJSC, GNC-Alfa and CrossNet.

Marketing and Distribution—Fixed-line Business in HQOthers

Kazakhstan.We are focusing on customer base and Othersrevenue growth, which we aim to promote by expanding our transport infrastructure, strengthening our position in the market, developing our sales efforts and data services.

Armenia.In Armenia, our strategy includes focusing on customer retention and ARPU growth by developing new services, including internet access through a fiber optic network with a guaranteed speed to corporate customers and government organizations.

Competition—Fixed-line Business in Others

Kazakhstan.We provide internet, data transmission and traffic termination services in Kazakhstan, where we believe we compete primarily with state-owned provider Kazakhtelecom, KazTransCom, TransTelecom (owned by Kazakhstan Temir Zholy, the national railway company), Astel (a leader in the provision of satellite services) and several other small local operators.

Armenia. We offer a broad spectrum of fixed-line services to government, corporate and private customers. There are more than 10 active operators in Armenia. We believe that the largest operators are U!Com and Rostelecom.

Interconnection Agreements

Our mobile and fixed-line businesses are dependent on interconnection services, which are required to complete calls that originate on our respective networks but terminate outside our respective networks, or that originate from outside our respective networks and terminate on our respective networks. In order to provide a local, domestic and international network, we have interconnection agreements in the markets in which we operate.

Russia.We have several interconnection agreements with mobile and fixed-line operators in Russia under which we provide traffic termination services. During 2016, we had the following MTRs in Russia: average cost per minute of national traffic 0.9413 RUB (approximately US$0.0155) and average price per minute of national traffic 0.9571 RUB (approximately US$0.0158), which was broadly stable as compared to the 2014 and 2015 historical periods.

Pakistan.We have several interconnection agreements with mobile and fixed-line operators in Pakistan and in the territories of Azad Jammu and Kashmir (“AJK”) and Gilgit-Baltistan (“GB”), under which we provide traffic termination services. Our MTR in 2016 was PKR 0.90/min (US$0.00865), which was broadly stable as compared to the 2014 and 2015 historical periods.

Algeria. We have several interconnection agreements with mobile, VoIP and fixed-line operators in Algeria under which we provide traffic termination services. In 2016, we had MTRs of 1 DZDex-VAT/min (US$0.01) for voice termination and 2 DZDex-VAT/SMS (US$0.02) for SMS termination. The national incoming interconnect rate increased for the year ended December 31, 2016 as compared to the year ended December 31, 2015, while the outgoing interconnect rate decreased over the same period. The movements in the historical MTRs for 2015 and 2014 have been favorable to our business, however, asymmetry continued to exist between OTA and other operators.

Bangladesh. We have several interconnection agreements with ICX, IGW, mobile operators, IPTSP and fixed-line operators in Bangladesh under which we provide traffic termination services. Our MTR in 2016 was BDT 0.22/min (US$0.003), which was broadly stable as compared to the 2014 and 2015 historical periods.

Ukraine.We have several interconnection agreements with mobile and fixed-line operators in Ukraine under which we provide traffic termination services. The following rates were effective in 2016 for termination of national traffic to a (regulated), which were broadly stable as compared to the 2014 and 2015 historical periods:

mobile network: 0.23 UAH/min (US$0.0085)

fixed network on intercity level: 0.23 UAH/min (US$0.0085)

fixed network on local level: 0.11 UAH/min (US$0.0040)

fixed network on city level: 0.02 UAH/min (US$0.0007)

Uzbekistan.We have several interconnection agreements with mobile and fixed-line operators in Uzbekistan under which we provide traffic termination services. The MTR for the 90% state owned mobile operator Uzbektelecom JSC Perfectum Mobile was 0.05 sums (local Uzbek currency, US$0.0000154) in 2016, which was broadly stable as compared to the 2014 and 2015 historical periods.

Others. We have several agreements with mobile and fixed-line operators in each of the countries in our Others category under which we provide traffic termination services.

Licenses

We hold the following licenses in each of the countries in which we operate for mobile and fixed-line services. For a description of the risks associated with our licenses, please see “Item 3—Key Information—D. Risk Factors—Legal and Regulatory Risks—Our licenses may be suspended or revoked and we may be fined or penalized for alleged violations of law, regulations or license terms” and “Item 3—Key Information—D. Risk Factors—Legal and Regulatory Risks—Our licenses are granted for specified periods and they may not be extended or replaced upon expiration,” and “Item 3—Key Information—D. Risk Factors—Risks Related to the Industry—Our failure to keep pace with technological changes and evolving industry standards could harm our competitive position and, in turn, materially harm our business.”

Mobile Telecommunications Licenses in Russia

GSM Licenses

PJSC VimpelCom holds super-regional GSM licenses (GSM900, GSM1800, GSM900/1800 and 4G/LTE 1800 standards) for the following seven out of eight super-regions in Russia: Moscow, Central and Central Black Earth, North Caucasus, North-West, Siberia, Ural and Volga. These licenses will expire between September 2017 and April 2018, and we plan to file applications for renewal of all our licenses prior to their expiration.

PJSC VimpelCom does not currently hold a GSM super-regional license for the Far East super-region of Russia, but it holds GSM licenses in a number of regions of the Far East super-region. These licenses expire on various dates between 2019 and 2021, and we plan to file applications for renewal of all of our licenses prior to their expiration.

In addition to the seven super-regional GSM licenses, PJSC VimpelCom holds a GSM license for the Orenburg region, and in total, our GSM licenses cover approximately 97% of Russia’s population.

3G Licenses

PJSC VimpelCom holds one of three 3G licenses in Russia. PJSC VimpelCom has extended its license, which was due to expire in May 2017, until May 2022.

LTE 2600 Licenses:

PJSC VimpelCom holds 4G/LTE 2600 licenses in 32 subjects of Russia. The licenses expire on April 15, 2026 and we plan to apply for renewal of these licenses prior to their expiration.

4G/LTE License

In July 2012, PJSC VimpelCom was awarded a mobile license, a data transmission license, a voice transmission license and a telematic license for the provision of 4G/LTE services in Russia. These licenses allow PJSC VimpelCom to provide services using radio-electronic devices in Russia via networks that use 4G/LTE standard equipment within any of the following frequency bands:735-742.5/776-783.5 MHz;813.5-821/854.5-862 MHz; and 2550-2560/2670-2680 MHz. Certain channels allocated to us in accordance with the licenses have restrictions on their use. To remove restrictions, we have to perform certain organizational technical measures including, among others, radio frequency bands releasing spectrum conversion, refarming and reallocation between operators. The roll out of the 4G/LTE network is using a phased approach based on apre-defined schedule pursuant to the requirements of the license.

Mobile Telecommunications Licenses in Pakistan

2G License

PMCL was awarded a15-year 2G license in 1992. In 2007, PMCL renewed its 2G license for a further term of 15 years. As of December 31, 2016, PMCL had a balance of US$43.65 million to be paid to the PTA for the renewal of its 2G license. Such amount is payable in yearly installments of US$14.5 million, payable in December of each year, until December 2019. This 2G license does not entitle PMCL to provide services in AJK and GB.

3G License

In 2014, following a competitive auction process, PMCL was awarded a15-year license to operate a nationwide 3G telecommunications network in Pakistan for an aggregate initial spectrum fee of US$300.9 million, which was paid at the time PMCL acquired the license. This 3G license does not entitle PMCL to provide services in AJK and GB. In 2006, PMCL was awarded a15-year license to provide mobile telecommunications services in AJK and GB.

Further, Warid acquired a 15 year technology neutral license in 2004 for US$291 million. US$145.5 million was paid upfront while the rest was to be paid in ten equal annual installments starting with a four year grace period.

In addition, PMCL and its subsidiaries have other licenses, including LDI, WLL, local loop licenses, licenses to providenon-voice communication services, and licenses to provide class VAS in Pakistan, AJK and GB. The licensees must also pay annual fees to the PTA and make universal service fund contributions and/or research and development fund contributions, as applicable, in a total amount equal to a percentage of the licensees’ annual gross revenues (less certain allowed deductions) for such services.

License fees

Under the terms of its 2G and 3G licenses, as well as its license for services in AJK and GB, PMCL must pay annual fees to the PTA and make universal service fund contributions and/or research and development fund contributions, as applicable (not all of the foregoing are applicable to all licenses), in a total amount equal to 2.5% of PMCL’s annual gross revenues (less certain allowed deductions) for such services, supplemental to spectrum administrative fees.

PMCL’s total license fees (annual license fees plus revenue sharing) in Pakistan (excluding the yearly installments noted above) were US$27.1 million, US$21.1 million and US$20.7 million for the years ended December 31, 2016, 2015 and 2014, respectively. PMCL’s total spectrum administrative fee payments in Pakistan were US$1.0 million for each of the years ended December 31, 2016, 2015 and 2014.

Mobile Telecommunications Licenses in Algeria

2G License

In 2001, OTA was awarded a15-year license to operate a 2G telecommunications network for an aggregate fee of approximately US$737 million. The license expired in 2016; however, renewal is automatic if the holder has satisfied all of the obligations under the license, which we have. TheAutorité de Régulation de la Poste et des Télécommunications(“ARPT”) must provide the holder with a notice ofnon-renewal six months prior to the expiry of the license if it will not be renewed. We have not received such notice. The renewal has not been made official because the Ministry of Post, Information Technology and Communications (“MPTIC”) is currently reviewing the GSM license terms and will publish a decree renewing the license. We anticipate that the decree will not be published before the fourth quarter of 2017 and that the license will be issued on the same economic terms.

VSAT License

In 2003, OTA acquired a VSAT data-voice license for an aggregate fee of US$2.05 million and renewed the license in 2014 for an additional period of five years, at no additional cost.

3G License

In 2013, OTA was awarded a15-year license to operate a 3G telecommunications network for an aggregate fee of approximately US$38 million, which was paid in full in 2013. Under the terms of its 3G license, OTA is required to pay an additional annual revenue sharing fee of 1% based on 3G revenues less interconnection costs.

4G/LTE License

In 2016, Optimum was awarded a15-year license to operate a 4G/LTE telecommunications network for an aggregate fee of US$36 million (based on then-current exchange rates), which was paid in full in 2016. Under the terms of its 4G/LTE license, Optimum is required to pay an additional annual revenue sharing fee of 1% based on 4G/LTE revenues less interconnection costs.

License fees

Under the terms of its 2G, 3G, 4G/LTE and VSAT licenses, OTA is required to pay revenue sharing allocations to the Algerian government and contributions for:

The universal service fund (3% of revenues less interconnection costs);

Management of the numbering plan (0.2% of revenues less interconnection costs); and

Research, training and standardization (0.3% of revenues less interconnection costs).

OTA’s total license fees (spectrum charges plus revenue sharing) in Algeria were US$62.1 million, US$64.3 million and US$85.4 million for the years ended December 31, 2016, 2015 and 2014, respectively, of which US$25.9 million, US$29.2 million and US$30.9 million was related to spectrum charges, and US$36.2 million, US$35.1 million and US$54.5 million was related to revenue sharing, respectively, over the same periods.

Mobile Telecommunications Licenses in Bangladesh

2G License

In November 1996, BDCL was awarded a15-year GSM license to establish, operate and maintain a digital mobile telephone network to provide 2G services throughout Bangladesh. The license was renewed in November 2011 for a further15-year term.

3G License

In September 19, 2013, following a competitive auction process, BDCL was awarded a15-year license to use 5 MHz of 3G spectrum, for which it paid a total cost of BDT 8,677.4 million (inclusive of 5% VAT) (US$111.6 million equivalent), including both a license acquisition fee and a spectrum assignment fee.

License fees

Under the terms of its 2G and 3G mobile licenses, BDCL is required to pay to the Bangladesh Telecommunication Regulatory Commission (“BTRC”) (i) an annual license fee of BDT 50.0 million (equivalent to US$0.6 million) for each mobile license; (ii) 5.5% of BDCL’s annual audited gross revenue, as adjusted pursuant to the applicable guidelines; and (iii) 1% of its annual audited gross revenue (payable to Bangladesh’s social obligation fund), as adjusted pursuant to the applicable guidelines. The annual license fees are payable in advance of each year, and the annual revenue sharing fees are each payable on a quarterly basis and reconciled at the end of each year.

BDCL’s total license fees (annual license fees plus revenue sharing) in Bangladesh were equivalent to US$41.68 million, US$40.6 million and US$37.1 million for the years ended December 31, 2016, 2015 and 2014, respectively.

In addition to license fees, BDCL pays annual spectrum charges to the BTRC, calculated according to the size of BDCL’s network, its frequencies, the number of its customers and its bandwidth. The annual spectrum charges are payable on a quarterly basis and reconciled at the end of each year. BDCL’s annual spectrum charges were equivalent to US$9.8 million, US$9.9 million and US$9.1 million for the years ended December 31, 2016, 2015 and 2014, respectively.

Mobile Telecommunications Licenses in Ukraine

GSM Licenses

In Ukraine, “Kyivstar” JSC holds GSM900 and GSM1800 cellular licenses to provide telecommunications services throughout the territory of Ukraine. These licenses were received on October 5, 2011 for a term of 15 years each and will expire on October 5, 2026.

3G Licenses

On February 25, 2015, after an auction process, “Kyivstar” JSC was awarded one of three licenses to provide nationwide 3G services in the 2100 MHz band. The license was issued on April 1, 2015 and is valid for a period of 15 years (until April 1, 2030).

We have also obtained a range of national and regional radio frequency licenses for the use of radio frequency resources in the referred standards and in specified standards—RRL and WiMax. Our network covers approximately 98% of Ukraine’s population (except the Anti-Terrorist Operation (“ATO”) zone where “Kyivstar” JSC is not able to use and control its network).

Mobile Telecommunications Licenses in Uzbekistan

GSM900/1800, 3G and 4G/LTE

We hold a national license for GSM900/1800, 3G and 4G/LTE covering the entire territory of Uzbekistan. The most recent license was an extension granted in May 2016 for 15 years, is effective until August 7, 2031 and requires annual license fee payments.

Unitel LLC also has international communication services license valid until 2026 and for data transfer valid until 2019.

Mobile Telecommunications Licenses in the countries in Others

Country

Licenses (as of December 31, 2016)

License Expiration

Kazakhstan

License to provide mobile services (GSM900/1800, UMTS/WCDMA2100, 4G/LTE800/1800)Unlimited

Kyrgyzstan

National license to use radio spectrum of 800 MHz for the entire territory of Kyrgyzstan (technology neutral)

796-801MHz/83-842MHz

September 28, 2025
National license to use radio spectrum of 800 MHz for the entire territory of Kyrgyzstan (technology neutral)791-796MHz/832-837MHzDecember 27, 2026
National license to use radio spectrum of 900 MHz, 1800 MHz and 2100 MHz for the entire territory of Kyrgyzstan (technology neutral)

October 30, 2019

National license for electric communication service activity

Unlimited term

National license for base station transmission

December 3, 2019

National license for services on data traffic

Unlimited term

Armenia

Network operation license for the entire territory of ArmeniaMarch 3, 2028
National licenses to use radio spectrum of 900 MHz, 1800 MHzMarch 3, 2023

Country

Licenses (as of December 31, 2016)

License Expiration

and 2100 MHz for the entire territory of Armenia (technology neutral)

Tajikistan

GSM900/1800 license, 3G license and data services license (with permission to use of 800 MHz frequency for 4G/LTE services) for the entire territory of Tajikistan, International call services licenseMay 12, 2019; July 13, 2020; and December 9, 2020, August 11, 2021 respectively

Georgia

GSM1800 10 MHz frequency licensesFebruary 1, 2030
GSM900 5.49 MHz frequency licensesFebruary 1, 2030
LTE 800 10 MHz frequency licensesFebruary 1, 2030
10 MHz 3G frequency licenseDecember 29, 2031

Laos

2G, 3G, WLL, ISP licenses for the entire territory of LaosJanuary 23, 2022 (2G and WLL); annual renewal (3G and ISP)

Licenses for Fixed-line Business in Russia

We have fixed-line, data and long distance licenses which are important to our fixed business in Russia, including licenses in respect of Local Communications Services (excluding local communications services using payphones and multiple access facilities, includes FMC), Local Communications Services using multiple access facilities (includes FMC), Leased Communications Circuits Services, Voice Communications Services in Data Transmission Networks (includes FMC), Telematic Services (includes FMC), Intra-zonal Communications Services, Data Transmission Services and Communications Services for the Purposes of Cable Broadcasting (includes FMC) in the main cities of Moscow, St. Petersburg, Ekaterinburg, Nizhny Novgorod, Khabarovsk, Novosibirsk,Rostov-on-Don and Krasnodar. These licenses will expire between October 4, 2017 and February 16, 2021. In addition, we have an International and National Communications Services license for the entire Russian Federation which will expire on December 13, 2019.

The following licenses expire in 2017:

Leased Communications Circuits Services in St. Petersburg (October 4, 2017); and

Data Transmission Services licenses in St. Petersburg, Nizhny Novgorod, Novosibirsk,Rostov-on-Don and Krasnodar (August 01, 2017).

We have filed, or will file, applications for renewal for all of our licenses that expire in 2017.

Licenses for Fixed-line Business in Ukraine

The table below sets forth the principal terms of the licenses which are important to our fixed-line business in Ukraine.

License Type

Region

Expiration Date

International communication

All of UkraineAugust 18, 2019

Long distance communication

All of UkraineAugust 18, 2019

Local communication

All of UkraineAugust 29, 2020

Licenses for Fixed-line Business in Uzbekistan

We have a fixed-line license valid until 2021, a data license valid until 2021 and long distance licenses which are valid until 2029. These licenses require the payment of annual fees and cover services including local, long distance and international communications, data transmission and internet.

Licenses for Fixed-line Business in Others

Kazakhstan.We have a long distance license which is important to our fixed business in Kazakhstan. This license has an unlimited term, no license fee and covers services including long distance and international connection, traffic termination and transit.

Armenia. We operate a nationwide fixed-line network in Armenia on the basis of a general (fixed and mobile) network operation license, expiring on March 3, 2028. We also have a license to use a 450MHz frequency band for the provision of fixed wireless voice telephony and broadband services in rural areas in Armenia, which expires on March 3, 2023.

Description of Operations of the Italy Business UnitJoint Venture

OurAs of November 5, 2016, VEON Ltd. owns a 50.0% share of the Italy segment consistsJoint Venture. We account for the Italy Joint Venture using the equity method. We do not control the Italy Joint Venture. All information related to the Italy Joint Venture is the sole responsibility of the Italy Joint Venture’s management, and no information contained herein, including, but not limited to, the Italy Joint Venture’s financial and industry data, market projections and strategy, has been prepared by or on behalf of, or approved by, our operationsmanagement. VEON Ltd. is not making, and has not made, any written or oral representation or warranty, express or implied, of any nature whatsoever, with respect to any Italy Joint Venture information included in this Annual Report on Form20-F, other than the financial information that is derived directly from our financial statements. For further information on the Italy under our wholly owned subsidiary WIND Italy.

On August 6, 2015, we entered into an agreement with Hutchison, which owns indirectly 100% of Italian mobile operator 3 Italia, to form an equal joint venture holding company that will ownJoint Venture and operate our telecommunications businesses in Italy (seeits accounting treatment, see “Item 5—Operating and Financial Review and Prospects—RecentKey Developments and Trends—Italy Joint Venture” “Explanatory Note—Accounting Treatment of our Historical WIND Business and the new Italy Joint Venture” and Note 6 to our

audited consolidated financial statements included elsewhere in this Annual Report on Form20-F.). Completion of the transaction is subject to the satisfaction or waiver of certain conditions precedent, including obtaining regulatory approvals, and is expected to occur around the end of 2016. WIND Italy and 3 Italia will continue to operate separately pending completion.

Mobile Business in Italy

Description of Mobile Services in Italy

Mobile Telecommunications Services

InThe Italy weJoint Venture primarily offer ouroffers mobile telecommunications services under two types of payment plans: postpaid and prepaid. As of December 31, 2015, approximately 7.4% of our customersprepaid, and markets its mobile, internet, fixed-line voice and data offerings by employing a multibrand strategy for the “WIND” and “3” brands in Italy were on postpaid plans and approximately 92.6% were on prepaid plans.their respective markets.

 

Mobile Voice ServicesService

  

Description

Consumer Voice Offerings

  OurThe Italy Joint Venture’s consumer voice offerings are tailored to specific market segments. Our voice offerings can be upgradedsegments, with a variety of option plans, extra telecommunications services and VAS. Prepaid consumersmart devices solutions.
WIND customers can choose frombetween tied postpaid (Fiscal Code or professional with VAT) and untied prepaid portfolios, according to their needs and willingness to pay. The postpaid offer is mainly focused on the Magnum Portfolio for Fiscal Code, with bundles of unlimited minutes/SMS and gigabyte allowances based on customer needs. For professional customers with VAT, WIND offers theall-inclusive portfolio, with differentiation by minutes, SMS and gigabytes. Postpaid customers can also rely on discounts by acquiring the latest devices (smartphones, tablets, etc.) through installment payments.
For WIND, the untied range consists of three main pillars:all-inclusive with minutes, SMS and gigabytes included within the same offer; Noi Tutti, which is only a voice solution, and mobile broadband plans for data-heavy users. Additional gigabytes forall-inclusive bundles specifically targeting young people (under 30 years old) are available. WIND provides data-friendly users with the opportunity to manage their own account via digital channels such as the web, mobile apps and social networks.
Based on the market evolution on one hand and the increased focus on gigabytes on the other, WIND also fosters data consumption by providing customers with appealing and seasonal promotions (e.g. Giga Max limited edition, Ricarica Max). Moreover, WIND offers promotional activities throughout the year, with promotions to boost data usage as well as reward customers with unlimitedon-net calls.
“3” offers three tariff plans in which their prepaid credit is deducted on a per secondweekly basis at a per minute billing rate, or on a four weeks’ basis at a flat rate. In additionfrom theall-in brand to these tariff plans, we offer a number of all-inclusive flat rate tariff plansuntied prepaid and to contracttied prepaid (on a monthly basis) and prepaid (onpayment basis by credit card or bank account with a four weeks basis) consumer customersdiscount) that include a set amount of callingcall minutes, SMSs and gigabytes of mobile internet access for a fixed fee. Additional all-inclusive bundles specifically target young people (under 30 years old), seniors (over 60 years old)Tied customers with anall-in discounted option can add a smartphone to their offer starting from 0€/month, with a wide selection of smartphone for every budget. On the high value smartphone segment, “3” brand offers, with free prepaid and digitally nativepostpaid tariff plans and“all-in bundles” the chance to change their smartphone with a new one every year. Based on the market evolution on one hand and the increased focus on gigabytes on the other, “3” also fosters data consumption by providing customers (All-Digital), with accounts that are manageable only via digital channels such as web, mobile applications (apps)appealing and social networks. We also have two offers for specific interests: All Inclusive Music and All Inclusive Movies.seasonal promotions.

Service

Description

Corporate Voice Offerings

  We provideThe Italy Joint Venture provides corporate voice services to large corporate customers, SMEs and SOHOs, with ourthrough its corporate voice offerings. For large corporate customers, who often solicit tenders for their mobile telephone requirements on a competitive basis, we offerthe Italy Joint Venture offers customized services tailored to their specific requirements.
For WIND SME clients, WIND offers a new mobile portfolio “Giga Smart Share,” which reinvents the value proposition with a disruptive product to address increasing needs in terms of data traffic, efficiency and flexibility. “Giga Smart Share” allows users to share the internet traffic in both multi-users and multi-device mode. Different data baskets and tariffs plans and additional options complete the portfolio.
For WIND SOHO customers, we offerWIND offers more standardized products, such asall-inclusive tariff plans that offer customers a set amount of calling minutes, SMSs and gigabytes of mobile internet access for a fixed monthly fee. WeWIND also offeroffers a variety ofadd-on options to ourits standard corporate voice offerings. As interest in apps is growing, with the aim of bringing greater mobility to business processes, we haveWIND launched the Enterprise Mobility Services through strategic partnerships and vertical System Integrator agreements. Innovative digital services have also been developed for corporate customers allowing them to create a personalized website, a certified web mail and Mobile POS.

Data and Value Added Service Offerings.In Italy, we provide a variety of mobile data services and VAS for telephone and computer to our consumer and corporate customers. WIND Italy has continued its growth in mobile internet services due to an increase in the number of smartphones and improvements to its own offerings of plans with bundle options, suited for both prepaid and postpaid customers, which include minutes of voice traffic, SMS, and mobile internet browsing for a fixed fee.

In Italy, we offer the following data services and VAS:

Mobile VAS

Description

WIND and “3” offer SME and SOHO customers standardized products, such asall-inclusive tariff plans that offer customers a set amount of calling minutes, SMS and gigabytes of mobile internet access for a fixed monthly fee.
During 2016, several commercial campaigns were carried for “3” business customers during which prepaid tariff plans Unlimited and Unlimited Plus without smartphones were promoted. Moreover, in February 2016, a new offer Ufficio 3 was launched and in April 2016, it was supported by the extended version of Ufficio 3 Plus. These two offers aim to satisfy the needs of professional and small office customers through a combined solution for voice/data mobile.

Data and Value Added Service Offerings.

The Italy Joint Venture provides a variety of mobile data services and VAS for telephone and computer to its consumer and corporate customers. The Italy Joint Venture offers bundle options, suited for both prepaid and postpaid customers, which include minutes of voice traffic, SMS, and mobile internet browsing for a fixed fee.

Mobile Internet

  Our mobileMobile customers can connect their mobile phones to the internet using GSM, GPRS, 3G or 4G/LTE technologies. Offers include bundles andWIND renewed its data portfolio with innovative options like Open-Internet,the “Internet 5 Giga” and “Open-Internet 12 GB,” which allows data customers to share the total amount of the data included in the bundle with family members.

Service

Description

“3” offers several different tariff data plans to fulfil the needs of every mobile internet user: untied prepaid plans for occasional or tablet users and tied prepaid offers (monthly payment by credit card or bank account) that include aWi-Fi router and set amount of gigabytes for a fixed fee. Contract data plans include aWi-Fi router and set amount of gigabytes, plus an overall advantage called “Night Free,” a special feature that allows customers unlimited data traffic free of charge every night from 0:00 to 8:00 am. Finally, “3” developed an innovative offer called “Express,” asingle-use data SIM specially tailored for tourists that allows customer to buy a fixed amount of gigabytes and use them within a very long timeframe (3 months).

PC Mobile Internet

  Our mobileMobile customers can connect their mobile phones to a computer to be used as a modem to browse the internet using GSM, GPRS, 3G or 4G/LTE technologies. In addition, ourthe Italy Joint Venture’s customers can directly connect their PC to the internet using a dongle with a WIND SIM card.

SMS and MMS

  SMS offerings provide users with information such as news, sports, weather forecasts, horoscopes, finance and TV programming information, as well as a selection of games, ringtones, a chat service for customers as well as services specifically targeted at students. MMS provides multimedia (photo, video and sound) content, such as sports events, news, gossip music and a chat service.music.

Content and Innovative Services

  During 2015, WIND Italy had a strong focus on innovative services based on using a mobile phone for payments with the aim of simplifying the customer’s life and improving the user experience. WIND Italy demonstrated this focus by renewingrenewed its partnership with Google and Microsoft for carrier billing and enhanced roll out of mobile ticketing. WIND Italy is continually improving the MyWind App and launched the Wind Talk App, an Instant Messaging App connected to the MyWind App with exclusive features of airtime, credit transfer, P2P, and direct Chat with WINDits Customer Care and with WIND shops. WIND Italy continues its focus and interest on new services and inshops.
In 2014, WIND introduced a concept called “Digital Home & Life” in the main WIND store in Rome. In the store, as well as online, WINDWIND’s customers can choose and buy new technological devices to interact with their smartphone and, within their house, to manage aspects of their life and home, such as wellness and entertainment.
At the beginning of November 2016, WIND released on both the Android and IOS digital stores, the new VEON app. The app is an innovative engagement platform that combines traditional communication features with the most innovative OTT services. The new app is available to everyone, but WIND’s customers have additional advantages in terms of free data traffic and other exclusive rewards such as one gigabyte as a free welcome, 100 megabytes per day, chat and calls without consuming traffic and a 10% discount on the current offer when registering a credit card.
The Italy Joint Venture is also continually improving and updating three main apps for former 3 customers under the “3” brand to offer the best user experience to its customers: Area Clienti 3, 3Mobility and MyWebFamily.

Service

Description

Area Clienti 3 is a Self Care app that allows “3” customers to verify phone credit and keep thresholds for voice and data traffic under control. Customers can also use the app to configure and customize their tariff plan by activating/deactivating additional options and services. The app also has a dedicated area for the Top Up feature and a control panel to manage VAS deactivation. Area Clienti 3 is also used as a main channel for upselling new offers dedicated to customers.
The 3Mobility App offers a simplified user interface to use the Mobile Ticketing service: through the app all “3” customers can purchase tickets for public transports (Bus, Metro, etc.), parking and ZTL using their phone credit or billing account. From the app, each customer can select the city where the service is available and get their ticket with one click. The ticket purchase is then confirmed by SMS.
MyWebFamily is an app dedicated to 3 Mobile Broadband customers that allows them to remotely manageWi-Fi devices such as WebCube and WebPocket. Customers can keep data traffic and thresholds under control, check the internet connection of theirWi-Fi router and manage all attached devices (Tablet, PC, smartphones, etc.).

Roaming

The Italy Joint Venture’s mobile customers can use mobile services, including SMS, MMS and data services where available, while roaming in other countries. Roaming coverage outside Italy is provided through WIND’s roaming agreements with approximately 503 international operators in 220 countries as of December 31, 2016, as well as 3 Italia’s roaming agreements with approximately 491 international operators in 190 countries as of December 31, 2016.

Handset Offerings

The Italy Joint Venture offers its customers a broad selection of handsets and internet devices sourced from a number of suppliers. The Italian market is a predominantly prepaid market and, as a result, mobile operators generally have provided limited handset subsidies and only to higher value customers.

International Roaming.Distribution—Mobile Business in Italy Our mobile

For corporate customers in Italy, canthe Italy Joint Venture uses different marketing strategies depending on the nature and size of a customer’s business. For large corporate customers and SMEs, the Italy Joint Venture’s marketing efforts are more customized and institutional in nature, and includeone-on-one meetings and presentations, local presentations and presentations at exhibitions. For the SOHO market, the Italy Joint Venture advertises in the professional and general press and use ourairport billboards.

The Italy Joint Venture sells consumer mobile products and services, including SMS, MMSSIM cards, scratch cards and data services where available, while roaming in other countries. Roaming coverage outside Italy is providedhandsets through our roaming agreements with approximately 496 international operators in 219 countries asa significant number of points of sale. As of December 31, 2015.2016, the Italy Joint Venture had 153 owned stores and 496 exclusive franchised outlets both operating under the WIND name as well as 486 flagship stores and 717 franchising operating under the “3” name. During 2016, the Italy Joint Venture has also utilized 3,037non-exclusive points of sale and 804 electronic chain store outlets both coming from the WIND point of sales infrastructure, as well as 5,350 other point of sale coming from the “3” point of sales infrastructure. The Italy Joint Venture also sells a portion of its consumer services online through its websites.

Handset Offerings. We offer our customers in Italy a broad selection of handsets and internet devices, which we source from a number of suppliers. The Italian market

Customer experience is a predominantly prepaidstrategic element of differentiation in the market for the Italy Joint Venture. Through the Customer Experience Development Function, the Italy Joint Venture aims to ensure the continuous improvement of customer satisfaction, developing a customer experience model with the fundamental support of all business functions. The model development is carried out using the Net Promoter System methodology. The NPS is an indicator that correlates loyalty and growth levels. NPS is now central to the Italy Joint Venture’s strategy; in addition to being measured periodically through market research, NPS is also used as a result, mobile operators generally have provided limited handset subsidies, and only to higher value customers.

Mobile Telecommunications Licenses in Italy

WIND Italy has a license to provide mobile telephone services in Italy using digital GSM 1800 and GSM 900 technology. This license expires in 2018 and thereafter may be renewed by the relevant authorities considering the technological evolution from GSM to 3G. WIND Italy acquired a 3G license in 2001, which is expected to expire in 2029, and thereafter may be renewedtool for an additional seven years by the relevant authorities. Pursuant to the termscontinuous monitoring of customer perception when interacting with all of the 3G license, WIND Italy has coverage inJoint Venture’s touch points. Using this measurement and through the mapping of all Italian regional capitals.the phases of the customer journey, the Italy Joint Venture can better assess the level of customer satisfaction and implement improvement actions.

WIND has been licensed 4G/LTE spectrum consisting of two blocks of 800 MHz spectrum and four blocks of 2600 MHz spectrum. The license is valid until 2029.

Competition—Mobile Business in Italy

The mobile telecommunication market in Italy in which WINDthe Italy Joint Venture operates is characterized by high levels of competition among service providers. WINDThe Italy Joint Venture expects this market to remain competitive in the near term, and competition may be exacerbated by further consolidation and globalization of the telecommunications industry.

Additionally, in the second half of 2017, the French operator Iliad is expected to launch in the Italian market as a new mobile operator and as a beneficiary of the remedy package agreed with the European Commission for the completion of the Italy Joint Venture. In the Italian mobile telecommunications market, our principalthe Italy Joint Venture’s main competitors are Telecom Italia, operating under the “TIM” brand name, and Vodafone Italy, operating under the “Vodafone” brand name, and Hutchison, operating under the “3 Italia” brand name. Telecom Italia and Vodafone Italy have well established positions in the Italian mobile marketmarket. During 2016, Italian operators have continued to develop voice and each has a greater market share than WIND Italy. Hutchison has been aggressively seekingdata services offers with promotions, discounts, bundle upgrades and complementary services, with the intention of attracting new customers through the use of handset subsidies, which are not customarily offeredand maintaining established customers with advantages and/or discounts. The traffic cap in the Italian market, and heavily discounting its offering compared to WIND Italy and the other operators. During 2015, the entire marketbundle offerings continued to reduceincrease over time, particularly in size as a consequencerelation to internet navigation, while new value-added digital services were launched for both consumer (e.g. media) and professional users (e.g. business software and cloud services). The 4G/LTE network continued to be the core of operators focusing on more robust pricingthe offerings of the major players and is frequently included in promotions. Innovative value added services continued to play an important role in operator strategies and less aggressive use of promotions, as well as customers moving their telecommunication needs to single SIM cardswere included in multimedia services offers, with all-inclusive bundles (instead of splitting traffic across multiple SIM cards)a focus on M2M applications and deactivating their additional SIM cards.IoT.

Telecom Italia, as the incumbent in the market, has the advantage of longstanding relationships with Italian customers. Vodafone Italy is well positioned in the market and is perceived as having a technologically advanced and reliable network in the market. Certain of our competitors also benefit from greater levels of global advertising.

Based on our internal estimates,According to Analysys Mason, the four network operators in Italy offered mobile telecommunications services to approximately 8685.9 million registered customers as of December 31, 2015,2016, representing a mobile penetration rate of approximately 141%143.7% of the Italian population. As of December 31, 2015 there were 17 MVNO/ESPs providing services in the Italian market, with an aggregate market sharepopulation compared to 87.1 million customers and a mobile penetration rate of approximately 7%. Penetration is distorted by the widespread use of multiple SIM cards by individual users. The market is mostly prepaid.145.7% in 2015.

The following table shows ourthe Italy Joint Venture’s and ourits principal competitors’ respective mobile customer numbers in Italy as of December 31, 2015:2016:

 

Operator

  Customers
(in millions)

Italy Joint Venture (WIND plus 3 Italia)

31.3 

Telecom Italia

   30.930.6 

Vodafone Italy

   25.7

WIND Italy

21.1

3 Italia

10.324.1 

 

Source: Analysys Mason Research for all companies except WIND Italy.Mason.

BasedMobile Telecommunications Licenses in Italy

GSM1800 and GSM900

The Italy Joint Venture has a license to provide mobile telephone services in Italy using digital GSM1800 and GSM900 technology. This license is due to expire on our internal estimates, asJune 30, 2018. In the Italian Budget Law 2017, the

Italian government sets out the conditions and formal procedure to be followed by operators holding GSM spectrum rights of use wishing to extend such rights until December 31, 2015, excluding MVNOs, Telecom2029 and also obtain freedom to use such spectrum under a technology neutrality regime.

3G license

Both WIND and 3 Italia had a market share(now comprising the Italy Joint Venture) acquired 3G licenses in 2001, which were initially expected to expire in 2021, but were extended to December 2029. In light of 35%, followed by Vodafone Italy with 28.5%,the authorization received from the Italian Ministry of Economic Development (“MISE”) regarding the transfer of spectrum rights of use from WIND Italy with 24.7% and Hutchison with 11.8%. On August 6, 2015, we entered into an agreement with Hutchison, which owns indirectly 100% of Italian mobile operator 3 Italia to form joint venture,the French operator, Iliad as describedremedy taker in more detail under “Item 5—Operating and Financial Review and Prospects—Recent Developments and Trends—the completion of the Italy Joint Venture.”Venture (7 blocks of 2x5MHz each in 900, 1800, 2100 and 2600MHz bands), the Italy Joint Venture will have to submit a request for the extension to the MISE for the 2100MHz spectrum rights of use from December 2021 to December 2029.

Marketing4G/LTE

WIND and Distribution—Mobile Business3 Italia have licenses for 4G/LTE spectrum rights of use in Italy

In Italy, we market our mobile, internet, fixed-line voice800, 1800 and data offerings by employing2600 MHz bands. Such spectrum rights are due to expire in December 2029. Below is a multibrand strategylist of the WIND and Infostrada brands in their respective markets. Each of the WIND and Infostrada brand logos incorporates the distinctive WIND logo, enabling cross-product brand identification. We also advertise our mobile fixed-line and internet products to consumers as the “Smart Fun” choice, emphasizing the quality, convenience and price of our products.

WIND Italy made strong developmentsaccess spectrum blocks, on digital touch points (websites, Mobile sites, MyWIND App, self-care areas and social network) to improve the customer experience.

WIND Italy provides specific services to innovative startups and upcoming businessesa band by way of Wind Business Factor, which is a platform for business coaching and networking addressed to startups and new entrepreneurs.

For our corporate customers in Italy, we use different marketing strategies depending on the nature and size of a customer’s business. For large corporate customers and SMEs, our marketing efforts are more customized and institutional in nature, and include one-on-one meetings and presentations, local presentations and presentations at exhibitions. For the SOHO market, we advertise in the professional and general press and use airport billboards.

We sell consumer mobile products and services, including SIM cards, scratch cards and WIND branded and unbranded handsets through a significant number of points of sale. As of December 31, 2015, we had 153 WIND owned stores and approximately 481 exclusive franchised outlets operating under the WIND name. WIND Italy also utilizes 949 non-exclusive points of sale, 631 electronic chain store outlets and approximately 4,133 other points of sale in smaller towns managed by SPAL TLC S.p.A. (“SPAL”), our largest distributor in Italy in terms of points of sale, in which WIND Italy held a 33% stake until July 2015, when WIND Italy’s shareholding in SPAL terminated. The exclusive distribution arrangement terminated in February 2016. We also sell a portion of our consumer services online through the WIND website.

Sales to large corporate customers are made by a dedicated in-house corporate sales team, whereas sales to SMEs and SOHOs are undertaken by agents. In addition, we recently launched an online store aimed at business customers for the direct sale of mobile products and services, known as “WIND Business Shop,” on the WIND website.

Given the increasing importance of customer experience as a strategic element of differentiation in the market, WIND Italy has created a new function for the Customer Experience Development. This function’s objective is to ensure the continuous improvement of customer satisfaction, developing a customer experience model with the fundamental support of all business functions. The model developmentband basis, that will be carried out using a methodology based on NPS, as this indicator is ableheld by the Italy Joint Venture once the release of spectrum to correlateIliad has been completed, which the level of loyalty and growth and it is now used worldwide to assess the quality of customer experience. NPS is becoming increasingly central to WIND Italy’s strategy; in addition to being measured periodically through market research, NPSItaly Joint Venture anticipates will be used as a tool for continuous monitoringby 2019:

800 Band—2 blocks of customer perception when interacting with WIND Italy. Using this measurement, it will be possible for us to better assess the level2x5 MHz

900 Band—2 blocks of customer satisfaction and implement improvement actions.2x5 MHz

1800 Band—4 blocks of 2x5 MHz

2000 TDD Band 5+5 MHz

2100 Band—4 blocks of 2x5 MHz

2600 Band—4 blocks of 2x5 MHz

2600 TDD Band 15+15 MHz

Fixed-line Business in Italy

Description of Fixed-line Services in Italy

In Italy, we offerthe Italy Joint Venture offers a wide range of fixed-line voice and internet broadband services. We offerThe Italy Joint Venture offers these services to both consumer and corporate customers under the Infostrada brand.brand (our fixed-line voice, broadband and data services brand in Italy).

OurThe Italy Joint Venture’s fixed-line voice customer base in Italy consisted of approximately 2.82.7 million customers as of December 31, 2015. Our2016. Its direct customers mainly comprise LLU customers.

WINDThe Italy Joint Venture offers voice and broadband internet services to direct customers by renting from Telecom Italia the “last mile” of the access network, which is disconnected from Telecom Italia equipment and connected to the WINDItaly Joint Venture’s equipment in telephone exchanges. In the areas where WINDthe Italy Joint Venture does not have direct access to the network via LLU, customers can request wholesale services though WINDthe Italy Joint Venture, though the Italy Joint Venture no longer actively markets such wholesale services. In April 2016, WIND signed a strategic and commercial partnership with Enel Open Fiber (“EOF”) for the nationwide development of the ultra-broadband fixed-line network in Italy. In May 2016, the first customers were connected in Perugia throughout the EOF infrastructure with the possibility to reach up to 250 municipalities in the future.

Fixed-Line ServicesService

  

Description

Internet and Data Services

  In the broadband access market in Italy, wethe Italy Joint Venture mainly offer ouroffers its products directly through LLU. We offerLLU and Fiber. The Italy Joint Venture offers broadband mainly to direct customers, so long as the line is ADSL or ADSL 2+ capable.
  WeIn 2016, the contract offer “Casa3” was launched, which is dedicated to the home internet customer, as a competitive alternative to DSL, that includes a custom designed,3-brandedWi-Fi router (PocketCube), plus “Night Free” functionality.
The Italy Joint Venture also offeroffers fixed-line voice and broadband services, both DSL and Fiber in Italy, through bundled offerings such as “All Inclusive” and “Absolute ADSL”“Absolute” packages, which for a fixed monthly fee, provide customers with a fixed-line voice service and unlimited connectivity to broadband. In addition, we offerthe Italy Joint Venture offers a discount to fixed-line customers who also are mobile subscribers with an All Inclusive postpaid or prepaid offer.
  For LLU customers only, WINDthe Italy Joint Venture continues to offer the “ADSL Vera” concept that allows a variable maximum download speed up to 20 Mbps, depending on the quality of the copper network utilized, with no additional charge.charges. For Fiber customers may access a speed of up to 100 megabytes.
  For corporate customers, WINDthe Italy Joint Venture has developed several innovative and digital services such as Cloud including IaaS (Infrastructure as a Service), Data Center, cCloud and SaaS, (software as a service), characterized for being fast, simple and flexible.

Consumer Voice Offerings

  Throughout Italy, we providethe Italy Joint Venture provides traditional analog voice telephone service, or “PSTN access,” digital fixed-line telephone service, or “ISDN access,” and VAS, such as caller ID, voicemail, conference calls, call restriction, information services and call forwarding. However, an increasing number of our customers in Italy subscribe to bundled fixed-line voice and internet broadband offerings.

Fixed-Line Services

Description

Corporate Voice Offerings

  We provideThe Italy Joint Venture provides PSTN, ISDN and VoIP fixed-line voice services, data services, VAS and connectivity services to corporate customers, including large corporate customers, SMEs and SOHOs.
  For larger corporate customers, wethe Italy Joint Venture typically tailor our offeringstailors its offers to the needs of the customer and, where applicable, to competitive bidding requirements. We offer ourThe Italy Joint Venture offers its large corporate customers direct access to ourits network through microwave links, direct fiber optic connections or, where we dothe Italy Joint Venture does not offer direct access, via LLU, dedicated lines leased from Telecom Italia. WeThe Italy Joint Venture also offeroffers large corporate customers national toll free and shared toll. WeThe Italy Joint Venture typically offeroffers SME and SOHO customers off the shelf plans rather than bespoke offerings.
  OurThe Italy Joint Venture’s offerings are tailored for SME and SOHO customers and include the “All Inclusive Business”Business,” providing

Service

Description

unlimited calls to national fixed and mobile networks and unlimited internet access; in addition, our “Internet Pack” offer includes one WiFi router, one Internet Key 3G along with a Data SIM contract. Theaccess and the “WIND Impresa” offer, which provides six6 to 60 simultaneous voice calls on VoIP technology and a combined service for renting, running, and maintaining telephone switchboards. The WindFor SME customers, the Italy Joint Venture offers the “All Inclusive Aziende,” a VOIP and connectivity service with fiber up to 50 megabytes and the “Wind Smart Office, Small” small large and Largeextra-large. The Virtual IP PBX offer provides 3/615 simultaneous calls to and from landline phones, ADSLfiber up to 20 MB,50 megabytes and unlimited calls to all fixed and mobile national and international operators.

Licenses—Distribution—Fixed-line Business in Italy

In Italy, ourthe Italy Joint Venture markets its fixed-line voice, broadband and data services primarily through its “Infostrada” brand.

The main sales channels for fixed-line voice and broadband services are provided pursuantrepresented by the shops and the toll-free number “159.” In the internet access market for consumer customers, the “Infostrada” web portal is an important and growing distribution channel. The Italy Joint Venture utilize sales agencies, call centers and a direct sales force to a 20-year license obtained fromtarget sales of fixed-line voice and internet services to corporate customers. In 2016, WIND, and subsequently the Italian Ministry of Economic DevelopmentItaly Joint Venture, continued to adopt almost exclusively pull sales channels, which are more effective and efficient, in 1998. This license expires in 2018.order to increase the fixed business marginality.

Competition—Fixed-line Business in Italy

In the Italian fixed-line voice market, the incumbent operator, Telecom Italia, maintains a dominant market position. Telecom Italia benefits from cost efficiencies inherent in its existing telecommunications infrastructure over which it provides its fixed-line coverage. As the main Italian telecommunications provider, Telecom Italia also benefits from corporate and public sector customers, coupled with recognition and familiarity. Swisscom and Vodafone have entered the fixed-line internet, voice and data markets by buying Fastweb S.p.A. and Tele2 (successively rebranded TeleTu), respectively. We expect that the fixed-line telecommunications market will remain competitive as a result of the presence of international competitors, with the introduction and growth of new technologies, products and services. During the 2016 year, operators have announced increasing speed in bundles, including digital services such as streaming video for consumer profiles and solutions supporting the declining numberdigitalization of fixed-line customers dueenterprises. Operators have continued the extension of the fiber optic network, with direct investment and with different agreements and partnerships. According to continued fixed-line to mobile substitution and regulatory changes (for example, in relation to LLU tariffs) in the Italian market, all of which may exert downward pressure on prices or otherwise cause our fixed-line customer base in Italy to contract, thereby impacting our revenue and profitability.

Fourinternal estimates, four service providers, Telecom Italia, WINDthe Italy Joint Venture (with its fixed-line voice, broadband and data services brand Infostrada), Vodafone Italy and Fastweb accounted for approximately 94%94.5% of the total broadband fixed services actually accessed in the Italian market as of December 31, 2015.2016.

Based on ourthe Italy Joint Venture’s internal estimates, as of December 31, 2015,2016, Telecom Italia had approximately 7.07.2 million broadband customers in Italy, representing a market share of approximately 49.3%48.6% of broadband retail connections, followed by WIND ItalyFastWeb with approximately 2.32.4 million broadband customers, representing a market share of approximately 16.2%15.9% of broadband retail connections, Fastwebthe Italy Joint Venture with approximately 2.22.3 million active broadband customers, representing a market share of approximately 15.5%15.6% of broadband retail connections and by Vodafone, with approximately 1.92.1 million broadband customers representing a market share of approximately 13.4%14.3% of broadband retail connections. All other fixed-line operators had in the aggregate approximately 0.8 million broadband customers, representing a market share of approximately 5.6%5.5% of broadband retail connections.

Marketing and Distribution—Licenses—Fixed-line Business in Italy

In Italy, we marketfixed-line services are provided pursuant to several20-year licenses obtained from the Italian Ministry of Economic Development in 1998. Such licenses expire in 2018 and are renewable according to Code of Communication terms.

Research and Development—Italy

The Italy Joint Venture has been providing significant additional investment to drive development of Italy’s digital infrastructure, increasing reliability, coverage and speed. During 2016, WIND, and following the Italy Joint Venture transaction, the Italy Joint Venture continued to invest in research initiatives for new technologies and broadband services in both the fixed-line and mobile sectors, with a particular focus on “green” aspects and opportunities from the big data approach. WIND established a Financed Projects team in 2008 to monitor, study and test technological and business trends from a medium/long-term perspective, in cooperation with internal business and technology divisions, to follow the innovation opportunities aligned with WIND’s strategy. The team developed relationships with leading national and international universities and research institutions,co-sponsoring new ideas and participating in EU development initiatives. We do not separate our research and development spending in our accounts.

Mobile Telecommunications Equipment and Operations—Italy

The Italy Joint Venture has a tower services agreement with Galata for an initial term of 15 years for the provision of a broad range of services on the sites. As of December 31, 2016, the Italy Joint Venture owned 287 radio centers (for all of which it owns the towers and equipment rooms, and for approximately 120 out of 287, it also owns the land where the radio centers are located), 586 towers, approximately 1,800 towers on rented locations, excluding roof top sites, on which antennas for radio coverage are installed (considering also the effect of the Galata towers transaction), and approximately 1,000 other minor towers. For information regarding the sale of a majority stake of WIND Italy’s tower subsidiary, Galata, see “Item 5—Operating and Financial Review and Prospects—Key Developments and Trends—Disposal ofNon-Core Assets and Network and Tower Sharing Agreements.”

Fixed-line Telecommunications Equipment and Operations—Italy

The Italy Joint Venture has an integrated network infrastructure providing high capacity transmission capabilities and extensive coverage throughout Italy. The Italy Joint Venture mobile and fixed-line networks are supported by over 34,997 kilometers of fiber optic cable backbone in Italy and 6,656 kilometers of fiber optic cable MANs, as of December 31, 2016. This network in Italy uses a common system platform, which is referred to as the “intelligent network,” for both our mobile and fixed-line networks.

As of December 31, 2016, the Italy Joint Venture had 1,938 LLU sites for direct customer connections (approximately 70% of the population is covered), and had interconnections with the incumbent operator in order to offer voice broadband and data services primarily through WIND Italy’s “Infostrada” brand.to the rest of the population.

TheIP Network, based on MPLS hierarchical backbone and connected to main sales channels for fixed-line voicenational and international operators, is developed in all of Italy and it is able to offer fixed and mobile broadband services are representedto consumer and corporate customers.

The Italy Joint Venture internet network access is implemented by the shopsanall-IP network, with over 50 POPs, for direct (xDSL) and the toll-free number 159. In theindirect internet access marketservices, as well as VPN (xDSL, Fiber Optics). The IP nodes access network consists of 61 BRAS for consumer services and 84 Edge Routers for Business application, located in POPs to ensure optimal coverage of the national territory.

WIND has a commercial agreement with Metroweb and Enel Open Fiber to enable WIND to provide customers with access to “fiber to the “Infostrada” web portal is an importanthome” technology. WIND began to offer high-speed services in fiber to the home technology in Milan in 2013 under a contract with Metroweb, where it marketed offers in fiber optic technology, which allows the end user to reach download speeds of up to 100 Mbps and growing distribution channel.upload speeds of up to 10 Mbps. During 2016, our “fiber to the home” service has been extended to Torino, Bologna and Perugia with the intent, in the next future, to cover other cities through leveraging on the agreement signed with Enel Open Fiber. In Italy, we utilize sales agencies,2015, WIND Italy’s call centers andalso developed a direct sales forcecommercial offer based on Fiber to target sales of fixed-line voice and internet services to corporate customers. However, in 2015, we have continued to adopt almost exclusively pull sales channels, which are more effective and efficient, in order to increase the fixed business marginality.Cabinet technologies.

Regulatory

For a description of the material effects of government regulations ofon our main telecommunications businesses, see Exhibit“Exhibit 99.2—Regulation of Telecommunications.

Seasonality

Our mobile telecommunications business is subject to certain seasonal effects. Generally, revenue from our contract and prepaid tariff plans tends to increase during the December holiday season, and then decrease in January and February. Mobile revenue is also higher in the summer months, when roaming revenue increases significantly as customers tend to travel more during these months. Guest roaming revenue on our networks also increasestends to increase in thisthe summer period.

Our fixed-line telecommunications business is also subject to certain seasonal effects. Among the influencing factors areis the number of working days in a given period, as well as periods of vacations. Generally, our revenue from our fixed-line telecommunications business is lower when there are fewer working days in a period or a greater number of customers are on vacation, such as during the December holiday season and in the summer months.

EquipmentResearch and OperationsDevelopment

We are working to develop our digital interaction, and in 2016, opened software development centers in Amsterdam and London. These centers are focused primarily on developing the VEON internet platform. In addition, we are experimenting with a number of approaches to big data/analytics in order to facilitate data monetization across our operating companies.

We continue to move toward a high-speed broadband connection environment deploying new technologies in fixed-line and mobile networks. We are also introducing new network technologies aiming to improve customer experience, optimize network usage and increase investment efficiency, such asstep-by-step migration to new Radio Access technologies and next generation architecture through NFV. We continue to implemented technologies to improve voice quality, such as TFO, TrFO, AMR, HD voice codecs and VoLTE. TFO and TrFO are technologies that remove voice transcoding operations during the call so the voice quality can be improved and resources in media gateways can be saved. AMR is a technology that dynamically adapts the coding rate to the radio conditions in order to deliver optimum voice quality. HD Voice is a set of high definition codecs that provides high-definition voice quality during the call. VoLTE is a technology that enables voice calls over 4G/LTE network with higher voice quality and lower call setup times. These technologies are being implemented in commercial networks in VEON Ltd.’s operational companies after testing to ensure the quality of the network. In addition, we are testing new technologies for Voice OverWi-Fi, which will enable better indoor coverage for voice (and data) communication in our customer’s home and offices.

In the area of data services, we have successfully migrated all mobile data traffic in five countries to a virtualized technology, ZTE’s vEPC, which has proven to be a very stable technology that will bring substantial cost savings in operations and investments compared to legacy solutions for mobile data. For information on export andre-export controls on ZTE, see “Item 3—Key Information—D. Risk Factors—Risks Related to the Industry—We depend on third parties for certain services and products important to our business.” The introduction of network virtualization will continue in all countries of operation during 2017 based on procurement tender results achieved in 2016. It will then also include areas other than data services.

We are investing in radio access technologies that will ensure a high level of quality of our mobile broadband services in the future, such as 3G/HSPA+ and 4G/LTE, and we are rolling outSingle-RAN network technology to optimize our investments and support multiple mobile communications standards on a single network and set of equipment. We have acquired new spectrum in several operating companies to boost our network capacity, enhance spectral efficiency and enable the launch of new Radio Access Networks Technologies, e.g. the 4G/LTE spectrum in 1800 MHz band in Russia, Algeria and other countries. We have also migrated old solutions for fixed wireless replacement to 4G/LTE solutions in the 450 MHz band in Armenia, which will give data services comparable to ADSL to customers that did not have the possibility to get internet connectivity before, in addition to provide superior 4G/LTE coverage at very low cost.

We have now launched 4G/LTE in all countries, except in Ukraine and Bangladesh where the regulators have not yet released any 4G/LTE spectrum. The 4G/LTE spectrum in those countries is expected to be released in 2017.

In Pakistan, we achieved 4G/LTE service to Jazz (previously Mobilink) customers through the acquisition of Warid and the subsequent merger of the networks. The merger also enabled 3G services to all Warid customers, who previously only had 2G and 4G/LTE service. The two networks, including all technologies (2G/3G/4G/LTE), were fully merged during 2016. With the merged network, we are now able to dismantle overlapping base stations and merge the core network nodes into a common network, achieving major savings in operational costs.

In Russia, we have signed a letter of intent with Huawei for the joint research and testing of technologies underlying 5G networks. Our cooperation with Huawei is intended to define the steps for the development of 5G “Beeline” networks as part of VEON’s strategy of digital transformation. In addition, it will assist Huawei in creating solutions which fully meet market requirements. Under the agreement, we expect that in the first quarter of 2017, we will test innovativeLTE-U technology(LTE-Unlicensed) andLTE-Advanced Pro features, designed to improve the user experience with respect to data transmission. These studies will help develop new technologies and standards, and assist PJSC VimpelCom in creating a next generation of network, improve service quality and launch new digital services to its customers.

We have also signed a management services agreement with Huawei for full network maintenance outsourcing in Russia for five years. In addition, we are in the advanced stages of negotiating an agreement concerning network management with Nokia in Russia, which we expect to execute in the near term.

We are also developing the IoT in Russia. Throughout 2017, several companies in Russia expect to develop and test IoT technology, computer interaction (M2M), virtual radio and solutions for public safety. In addition, the parties have agreed to test a number of features to increase network speed and reduce network latency during data transmission.

For a discussion of research and development for the Italy Joint Venture, please see “—Description of Operations of the Italy Joint Venture—Research and Development—Italy.”

For a discussion of the risks associated with new technology, please see the section of this Annual Report on Form20-F entitled “Item 3—Key Information—D. Risk Factors—Risks Related to the Industry—Our failure to keep pace with technological changes and evolving industry standards could harm our competitive position and, in turn, materially harm our business.”

Property, Plant and Equipment

Information Technology

In June 2016, we entered into a US$1 billion long-term global software agreement with Ericsson. Under the agreement, Ericsson has agreed to develop, implement, and service over a seven year period, new software and cloud technologies across VEON’s customer-facing IT infrastructure. We continue to work closely with Ericsson on the timing and rollout of the development and implementation across the group. For a discussion of the risks associated with our dependence on third parties for certain services and products important to our business,

please see the section of this Annual Report on Form 20-F entitled “Item 3—Key Information—D. Risk Factors—Risks Related to the Industry— We depend on third parties for certain services and products important to our business.”

Mobile Telecommunications Equipment and Operations

Mobile Telecommunications Network Infrastructure

GSM, 3G and 4G/LTE and LTE Advanced technologies are based on “open 3GPP standards,” which means that standard compliant equipment from any supplier can be added to expand the initial network. Our GSM/GPRS/EDGE/3G/4G/LTE/LTE-ALTE Advanced networks, which use mainly Ericsson, Huawei, Alcatel-Lucent, Nokia Solutions and Networks, Cisco Systems and ZTE Corporation equipment, are integrated wireless networks of radio base station equipment, circuit and packet core equipment and digital wireless switches connected by fixed microwave transmission links, fiber optic cable links and leased lines. We manage all major suppliers centrally to benefit from the group’s purchasing scale and monitor the commercial terms across the group. We select suppliers based mainly on compliance with technical and functional requirements and total cost, seeking to optimize network operations and provide the best value and experience to our customers.

Site Procurement and Maintenance

We enter into agreements for the location of base stations in the form of either leases or cooperation agreements that provide us with the use of certain spaces for our base stations and equipment. Under these leases or cooperation agreements, we typically have the right to use premises located in attics or on the top floors of buildings for base stations, space on roofs of buildings for radio units and antennas or space on greenfield land to place our towers and equipment shelters.

New Technology

We continue to move toward a high-speed broadband connection environment deployingDuring 2016, we entered into several agreements with other operators for radio network sharing, where we either share the passive equipment, physical site and towers, or active sharing, where we also combine the operation of the radio equipment and/or share spectrum with other operators. Network sharing brings not only substantial savings on site rentals and maintenance costs but also on investments in equipment for rollout of new technologies in fixed-line and mobile networks. We are also introducing new network technologies aiming to improve customer experience, optimize network usage and increase investment efficiency, such as step-by-step migration to new Radio Access technologies and next generation architecture.base stations. In certain countriesRussia, we have implemented key technologiesagreements with MTS and MegaFon in different regions and for different technology combinations, respectively. In August 2016, we have entered into a network sharing agreement with Kcell Joint Stock Company (“Kcell”) for the joint deployment of 4G/LTE services in Kazakhstan. The agreement aims to improve voice quality, such as tandem free operation (“TFO”), transcorder free operation (“TrFO”), Adaptive Multi-Rate (“AMR”), HD Voice codecs and VoLTE. TFO and TrFO are technologies that remove voice transcoding operations duringbenefit customers without restricting competition between the call sotwo companies. The two mobile network operators will undertake joint planning of the voice quality can be improved and resources in media gateways can be saved. AMR is a technology that dynamically adapts the coding rate to the radio conditionscombined network in order to deliver optimum voice quality. HD Voice isgenerate greater cost efficiencies and a setsignificantly acceleratedroll-out of high definition codecs that provides high-definition voice quality during4G/LTE across the call. VoLTE iscountry. The shared network will be managed by combined teams from Beeline Kazakhstan and Kcell.

For a technology that enables voice calls over LTE network with higher voice quality and lower call setup times. These technologies are being implemented in commercial networks in the group’s operational companies after testing to ensure the qualitydiscussion of the network.

Inmobile telecommunications equipment and operations for the area of data services, we have successfully launched Data Traffic Management (“DTM”) systems that provide the unique possibility to increase customer perception of mobile broadband services and at the same time more efficiently utilize network resources. We are continuing to extend the functionality of DTM infrastructure to further stretch the possibilities of data services monetization and improve the customer experience, including with the Mobile Toolbar and Fair Usage Policy for data services.

We are investing in radio access technologies that will ensure a high level of quality of our broadband services in the future, such as 3G/HSPA+ and 4G/LTE, and we are rolling out Single-RAN network technology to optimize our investments and support multiple mobile communications standards on a single network and set of equipment. We have acquired new spectrum in several operating companies to boost our network capacity, enhance spectral efficiency and enable the launch of new Radio Access Networks Technologies, recently including 3G on 2100MHz in Algeria, 3G on 2100MHz in Pakistan and 4G/LTE on 800MHz in Georgia.

We have successfully conducted several laboratory tests and pilots of technologies that improve the customer experience and network efficiency. We commercially launched the 4G/LTE Carrier Aggregation in Moscow (providing top speeds exceeding 100 Mbps on the 4G/LTE network) and successfully launched VoLTE technology within the Moscow area network on August 5, 2015, while continuing the SON (Self Optimized Network) pilot in Russia and Uzbekistan, which yielded highly positive results. In addition, we comply with Russian MNP regulations, which have allowed customers to port mobile numbers since December 2013.

In order to comply with the requirements of the 4G/LTE licenses that PJSC VimpelCom was awarded in Russia in July 2012, PJSC VimpelCom had launched 4G/LTE services in 55 regions in the Russian Federation as of December 31, 2015. PJSC VimpelCom is currently expanding and improving its access and transport network in other regions of Russia to comply with further requirements, as described inItaly Joint Venture, please see “—Description of Operations of the Russia Segment—Mobile Business in Russia—Italy Joint Venture—Mobile Telecommunications Licenses in Russia—4G/LTE License.” We also have launched 4G/LTE services in UzbekistanEquipment and three pilot 4G/LTE networks in CIS countries. In Georgia, we successfully launched commercial 4G/LTE services on February 1, 2015.Operations—Italy.”

In Italy, WIND is continuing to invest in research initiatives for new technologies and broadband services in both the fixed-line and mobile sectors, with a particular focus on “green” aspects and opportunities from the big data approach. WIND established a Financed Projects team in 2008 to monitor, study and test technological and business trends from a medium/long-term perspective, in cooperation with internal business and technology divisions, to follow the innovation opportunities aligned with WIND’s strategy. The team developed relationships with leading national and international universities and research institutions, co-sponsoring new ideas and participating in EU development initiatives. In 2015, the team was involved in research projects on: (i) the big data approach to extract information from mobile network traffic in order to identify patterns and to develop predictive models for traffic planning, tourist flows forecasting and to develop new applications related to sustainable mobility; (ii) solutions for security and privacy management of data (which project was concluded in November 2015); and (iii) environmentally friendly ICT solutions (“green ICT”), with a specific focus on green data centers.

As of December 31, 2015, WIND’s 4G/LTE core network infrastructure consisted of six Mobility Management Entities, two Home Subscriber Servers, six PDN Gateways and six Serving Gateway sites in 4G/LTE technology to enhance its indoor data service coverage and to allow WIND to offer superior data download and upload speeds based on 4G/LTE.

To support rapidly growing data traffic, we have installed dense wavelength division multiplexing, or “DWDM”, equipment on our backbone in several operating companies. We are also implementing an expansion of our IP backbone network to support a movement to an all-IP network architecture with innovative telecommunication services and digital applications.

For a discussion of the risks associated with new technology, please see the section of this Annual Report on Form 20-F entitled “Item 3—Key Information—D. Risk Factors—Risks Related to the Industry—Our failure to keep pace with technological changes and evolving industry standards could harm our competitive position and, in turn, materially harm our business.”

Fixed-line Telecommunications Equipment and Operations

Fixed-line Telecommunications Network Infrastructure

Russia

Our fixed infrastructure consists of two primary parts – our transport network and fixed core network.

Our transport network carriesis designed and is continually developed to carry voice, data and internet traffic of mobile network, FTTB and our fixed-line customers. The main technologies in a transport network are fiber optics and microwave links. In some cases, satellites are used to provide connection with remote andhard-to-reach areas. Following and acquisition of fixed regional operators, we now have copper line connection, which we use in limited amounts for B2C services. Our fiber optics network consists of four parts designed for specific goals: international lines, domestic main lines, zonal and local.

International lines are located outside Russia and are designed to ensure connection with international operators and channels for our clients.

Main lines are the backbone of our transport network is an optical cable network.fiber optics for Mobile, Fix and FTTB. Consisting of the Big European Ring (main fiber ring) and a few rings in the Central, Ural, Siberia and South and North Caucasus regions, the network connects the major cities in the Western part of Russia and the Eastern part up to and including Siberia. We also lease capacity from Rostelecom and TranstelcomTransTelecom to reach theFar-Eastern part of Russia, and our network extends to Yakutsk, Vladivostok and Sakhalin. Two chords links provide additional protection and capacity for the Big European Ring. The total length of our Intercity optical cable network is 55,22563,195 kilometers. We use satellite technology to connect remote Russian sites where on-land communications are not available. There are protected optical lines connecting Moscow and St. Petersburg, and which pass to Stockholm, London and Frankfurt. Two independent optical lines connect our optical networks in Russia and Ukraine. Three cross-boundary lines to Kazakhstan provide our connections to Kazakh, Uzbek and other Asian telecommunication operators.

We have built the The active infrastructure of main lines is based on DWDM technology, with IP on top, and is organized into a single architecture called IP backbone. Zonal or intraregional (also called “zone”) transport networks that connect our sites and sites in small towns and the countryside. The total length ofcountryside within each federal territory. We also have local fiber cables is 45,601 kilometers and the total length of our zonal fiber cables is 56,885 kilometers. The local IP networks are constructed in more than 220 cities, which are designed for multiservice traffic within city borders built on MEN technology. All of the networks are connected and provideshare resources where required. The total length of our customers with IP VPN services, voice serviceszonal and local fiber cables is 108,469 kilometers. Our primary vendors of active optical equipment are Cisco, Juniper, Huawei, Ciena and ECI. Microwave technology is mainly used to provide access to internet.the final destination (base station or client). We use modern, high capacity (150+ Mbps) microwaves from leading telecommunication vendors such as Ericsson, Huawei, Nec, Aviat.

Our fixed-line voiceWe use a three tiered architecture for our fixed core network has the following three levels:(voice) to ensure correct and efficient traffic management and answer business demands: local, regionalzonal and federal. The local voice networks constructedare mainly used to provide telephony services for B2B customers and are in 180 cities, provide customers with fixed-line voice services. Our local network in Moscow is integrated into the telephone network and connected to 142 transit and local nodes of urban telephone network (“UTN”). We have completed construction of zone networks in 52 Russian regions, which helps us189 cities. In an effort to minimize payments to incumbent local operators for voice transit. transit and reduce traffic loop by direct connection with external mobile and fixed operators, we introduced zonal switches in 57 Russian regions (regional level).

Our federal transit network consists of six international transit exchanges, 10eight intercity communications transit exchanges installed in each of the federal districts of Russia, and connection points (access nodes) located in each region of Russia. TheWe use this network provides mobileto optimize our investments for serving of interregional and fixed-line customers with long distance voice servicesinternational traffic and minimizesto simplify architecture management, as well as realize our costs of traffic.fixed operator federal license.

FTTB

Our company is rolling out FTTB networks in Russia, Ukraine and Kazakhstan. Technically, FTTB offers higher transmission speed, more bandwidth and better security compared to all existing xDSL and other quasi-broadband solutions. In Russia, where the local loop has not been unbundled and the quality of copper lines is generally poor, construction of fiber networks helps to create alternative high quality access to customers’ residences.

As of December 31, 2015, we had approximately 2.2 million customers connected to our FTTB network in Russia. The network operates in 141 cities across Russia, 30 across Kazakhstan and three across Uzbekistan. We have the largest FTTB network in Moscow and the core broadband market in Russia.

Ukraine

Our transport network is designed to provide a full range of telecommunications services for corporate and enterprise customers, including: Private Leasing Channel, voice, IP voice, L2VPN, IP VPN, and internet access. The information provided below does not include the Donetsk and Lugansk regions of Eastern Ukraine.

Our transport network is based on our optical cable network utilizing DWDM, Synchronous Digital Hierarchy (“SDH”)SDH and IP/MPLS equipment. The DWDM and SDH networks connect all the main regional andmid-sized cities of Ukraine. All our DWDM and SDH optical networks are fully ring-protected (except for secondary towns) and can be self-healing which is necessary to prevent downtime of the transmission network. Our core IP/MPLS network is fully mesh-protected, meaning that the recovery mechanisms which provide different levels of protection or restoration against different failure modes are available for network uptime. It connects all the main regional cities of Ukraine. The total length of our fiber optic cables is 20,01720,068 kilometers.

Our interregional and metro transport networks are based on our optical cable and microwave systems utilizing SDH, PDH, Ethernet and IP/MPLS technologies. We have deployed metro SDH and IP/MPLS optical networks in more than 116 cities of Ukraine. The total length of fiber cables constructed within the cities is 23,22323,754 kilometers.

As of December 31, 2016, we had constructed and owned a 43,822 kilometer fiber optic network, including 20,068 kilometers between cities, 14,848 kilometers inside cities, and 8,906 kilometers of local FOL for FTTB, which is connected to the local PSTN in Kyiv, to other major metropolitan areas in Ukraine, and to our gateway.

Our IP/MPLS data network carries mobile network and FTTB IP traffic, allowing us to provide L2VPN, IP VPN and internet services. We have interconnections with major European and Russian ISPs in a number of cities.Uzbekistan

Kazakhstan

Our subsidiaries TNS-Plus LLP and 2Day Telecom LLPIn Uzbekistan, we provide a wide range of fixed-line telecommunications services, such as network access and hardware and software solutions, including internet access, ADSL, FTTB, WiFi, WiMax, VoIP, VPNconfiguration and VSAT. TNS-Plus owns more than 12,621 kilometers of fiber optic main lines across Kazakhstan, which are based on Huawei SDH/DWDM equipment. As of December 31, 2015, we had approximately 216,218 customers connected via FTTB technology in Kazakhstan.

Uzbekistan

maintenance. Our subsidiary Buzton’sjoint venture’s (Buzton) network provides international telephony and internet access through JSC Uzbektelecom. Buzton’s network consists of 10095 nodes situated throughout Uzbekistan. The main technologiesWe have our own basic fiber optic digital network in the cities of our access networks are 14,264Tashkent, Zarafshan, and Uchkuduk, covering more than 485 kilometers with connection to 30,456 FTTB ports, and copper cables, providing services through 14,848 ADSL ports, that allow users to connect and 30,456 FTTB ports.to access services in nearly all regions of Uzbekistan. Our main line in Tashkent is based on fiber optic equipment. The network also includes long-leased channels and local fiber optic networks in Tashkent, Zarafshan and Uchkuduk.

Armenia

ArmenTel’s fixed-line infrastructure covers all districts of Armenia with a full set of equipment (international gateway, digital-analog exchanges, remote access telephone nodes, multi-service access nodes (“MSANs”),MSANs, internet protocol digital customer line access multiplexers, fiber and copper wire access networks, fiber optic backbone network and data access network). Its network consists of 220,000221,008 ADSL ports, 2,0262,015 buildings provided with FTTB fiber access and 137167 Central Offices (telephone exchanges, MSANs, remote nodes), of which 103130 are digital. ArmenTel also provides interconnection with international operators and national mobile operators in Armenia. ArmenTel’s CDMA Wireless Local Loop network is used to provide fixed-line telephone services to rural customers.customers but it will be replaced by a 4G/LTE solution on a 450 MHz spectrum. After successful trials, the replacement launched during 2016.

GeorgiaKazakhstan

We generate international traffic termination revenue in Georgia via our mobile network infrastructure using our mobile switch connection.

Italy

In Italy, we have an integrated network infrastructure providing high capacity transmission capabilitiesOur subsidiariesTNS-Plus LLP and extensive coverage throughout Italy. Our mobileKaR-Tell LLP provide a wide range of fixed-line telecommunications services, including internet access, ADSL, FTTB,Wi-Fi, WiMax, VoIP, VPN and fixed-line networks are supported by over 22,300VSAT.TNS-Plus owns more than 13,000 kilometers of fiber optic cable backbone in Italy and 5,091 kilometers of fiber optic cable MANs, asmain lines across Kazakhstan, which are based on Huawei SDH/DWDM equipment. As of December 31, 2015. 2016, we had approximately 260,000 customers connected via FTTB technology in Kazakhstan.

FTTB

Our networkcompany is rolling out FTTB networks in Italy uses a common system platform, whichRussia, Ukraine and Kazakhstan. Technically, FTTB offers higher transmission speed, more bandwidth and better security compared to all existing xDSL and other quasi-broadband solutions. In Russia, where the local loop has not been unbundled and the quality of copper lines is referredgenerally poor, construction of fiber networks helps to as the “intelligent network,” for both our mobile and fixed-line networks.create alternative high quality access to customers’ residences.

As of December 31, 20152016, we had 1,636 LLU sites for direct customer connections (approximately 64%more than 2.1 million customers connected to our FTTB network in Russia. The network operates in 147 cities across Russia, 32 across Kazakhstan and three across Uzbekistan.

Italy Joint Venture

For a discussion of the population is covered),fixed-line telecommunications equipment and had interconnections withoperations for the incumbent operator in order to offer voice and data services to the restItaly Joint Venture, please see “—Description of Operations of the population.

IP Network, based on MPLS hierarchical backboneItaly Joint Venture—Fixed-line Telecommunications Equipment and connected to main national and international operators, is developed in all of Italy and it is able to offer fixed and mobile broadband services to consumer and corporate customers.

WIND internet network access is implemented by an all-IP network, with over 50 POPs, for direct (xDSL) and indirect internet access services, as well as VPN (xDSL, Fiber Optics). The IP nodes access network consists of 53 BRAS for consumer services and 75 Edge Routers for Business application, located in POPs to ensure optimal coverage of the national territory.

WIND has a commercial agreement with Metroweb to enable WIND to provide customers in Milan with access to “fiber to the home” technology. WIND began to offer high speed services in fiber to the home technology in Milan in 2013 under this contract, where it marketed offers in fiber optic technology, which allows the end user to reach download speeds of up to 100 Mbps and upload speeds of up to 10 Mbps. In 2015, WIND, Vodafone Omnitel B.V and Italian investment funds, F2i SGR S.p.A. and Fondo Strategico Italiano S.p.A., signed a non-binding letter of intent to explore the building of a nationwide fiber infrastructure through Metroweb’s network. As of December 31, 2015, there were more than 5,000 kilometers of metropolitan area networks in WIND’s network in Operations—Italy.

Intellectual Property

We rely on a combination of trademarks, service marks and domain name registrations, copyright protection and contractual restrictions to establish and protect our technologies, brand name, logos, marketing designs and internet domain names. We have registered and applied to register certain trademarks and service marks in connection with our mobile telecommunications businesses. We have also registered and applied to register certain trademarks and service marks with the World Intellectual Property Organization in order to protect them.

Our registered trademarks and service marks include our brand name, logos and certain advertising features. Our copyrights are principally in the area of computer software for service applications developed in connection with our mobile and fixed-line network platform and for the language and designs we use in marketing and advertising our mobile services.

PropertiesFor a discussion of the risks associated with new technology, please see the section of this Annual Report on Form20-F entitled “Item 3—Key Information—D. Risk Factors—Risks Related to the Industry—Our intellectual property rights are costly and difficult to protect, and we cannot guarantee that the steps we have taken to protect our intellectual property rights will be adequate” and “Item 3—Key Information—D. Risk Factors—Legal and Regulatory Risks—New intellectual property laws or regulations may require us to invest substantial resources in compliance or may be unclear.”

Buildings

The primary elements of our material tangible fixed assets are our networks, as discussed above at “Mobile Telecommunications Equipment and Operations” and “—Fixed-line Telecommunications Equipment and Operations.”

In Russia, we own a series of five buildings consisting of approximately 26,000 square meters at 10, Ulitsa 8 Marta in Moscow. We use these buildings as an administrative office, technical center, warehouse and operating facility. In addition, we own a series of five buildings on Lesnoryadsky Pereulok in Moscow, constituting approximately 15,360 square meters, thatwhich are used as an administrative office, warehouse and operating facility. These buildings also house the main switches for our Moscow 3G/GSM network and our main and reserve IT centers. We have other offices at 4, Krasnoproletarskaya Street, in the center of Moscow. These consist of two leased administrative buildings of approximately 32,40030,000 square meters. We own a portion of a building in the center of Moscow on Ulitsa 1st Tverskaya Yamskaya consisting of approximately 3,000 square meters that we use as a customer service center, administrative and sales office. We also own office buildings in some of our regional license areas and lease space on anas-needed basis.

In Algeria, our subsidiary OTA leases its headquarters, call center, transmission towers, sites for mobile switching centers and data centers and owns a small parcel of land used for a cable station in Ain Benian.

In Pakistan, our subsidiary PMCL owns a number of properties consisting of over 28,000 square meters in Karachi, Lahore, Faisalabad and Islamabad. These properties are used for PMCL’s operations and include call centers, data centers, office buildings and switching stations. PMCL also leases properties across Pakistan, AJK and GB, including its headquarters and BTS sites. In addition, Warid owns a number of properties totaling 21,686 square meters that are mostly used for MSCs, technical installations and data centers.

In Algeria, our subsidiary Optimum leases its headquarters, call center, transmission towers, sites for mobile switching centers and data centers and owns a small parcel of land used for a cable station in Ain Benian.

In Bangladesh, our subsidiary Banglalink does not own any material real property. Banglalink leases properties across Bangladesh, including its headquarters, call centers, towers, mobile switching centers and data centers.

In Ukraine, our subsidiary, Kyivstar“Kyivstar” JSC, owns a series of buildings consisting of 34,05734,067 square meters at Degtyarivska, 53 in Kyiv. We use these buildings for offices, call centers, switching centers and a print center. In addition, we own a number of buildings throughout Ukraine consisting of over 83,34362,258 square meters that we use as office space, switching centers, call centers, sales centers, date centers and storage units.

In Kazakhstan,Uzbekistan, we own 1811 buildings consisting of approximately 24,33725,951 square meters, which are used as administrative offices, technical centers and switching centers. In addition, we lease properties across KazakhstanUzbekistan that we use for offices, sales centers, warehouses, archive centers, switching centers and parking.

In Italy, asCorporate Social Responsibility

We have a long-term corporate responsibility strategy, consisting of December 31, 2015, we owned certain properties where sometwo main elements: maintaining the trust of our telecommunications network equipmentstakeholders by behaving in a responsible way, which is located, including 287 radio centers (for allkey to securing our “license to operate;” and adding tangible value to society through products, services and social investments, by recognizing the opportunities to leverage our technology, our commercial expertise, and the commitment of whichour employees. To further our goals, we ownlaunched our, “Make Your Mark” corporate responsibility program in 2014.

Our approach to the towersidentification, management and equipment rooms,evaluation of corporate responsibility is guided by three main factors:

Stakeholders: A range of stakeholders have legitimate concerns and expectations about how our company operates. By engaging with them, we understand and evaluate these issues and plan how best to improve our business. We follow a number of multi-stakeholder defined standards and guidelines. Our reporting meets Global Reporting Initiative (“GRI”) version 4 guidelines at the “core” level, follows the guidance in the AA1000 Accountability Principles Standard and is influenced by the guidance issued by the International Integrated Reporting Council (“IIRC”). Several of our markets have adopted International Organization for approximately 120 outStandardization standards, and the social accountability standard;

Materiality: We prioritize these issues logically, by assessing the materiality of 287,individual issues to our strategy and their importance to our stakeholders. Each material issue is scored againstpre-defined criteria; and

Responsiveness: Having identified the priorities, we also own the land where the radio centers are located), 586 towers, approximately 1,800 towersform our strategy and governance approach, take appropriate action and report on rented locations, excluding roof top sites, on which antennas for radio coverage are installed (considering also the effectour progress through our corporate strategy framework overview. This overview includes analysis of the Galata transaction),strategy elements and approximately 1,000 other minor towers. For information regardingbusiness principles, relevance to the salebusiness strategy, relevance to stakeholders and finally, a status summary. Within the corporate responsibility (“CR”) report, CR performance is disclosed periodically, which is used by the corporate responsibility team to determine the effectiveness of a majority stakepolicy and design novel policy and management approaches.

Our corporate responsibility program is overseen by our corporate responsibility team, which reports to our Group Chief External Affairs Officer who, in turn, reports to the Chief Executive Officer. The team has access to the top operational committee forissue-by-issue decisions.

We are accountable to our stakeholders and customers through the publication of WIND Italy’s tower subsidiary, Galata, see “Item 5—Operating and Financial Review and Prospects—Recent Developments and Trends—Network and Tower Sharing Agreements.”our annual Corporate Responsibility report, which is published each year.

For a descriptionWe share periodic updates with internal stakeholders, including members of certain telecommunications equipment that we own, please see “—Equipment and Operations—Mobile Telecommunications Equipment and Operations—Mobile Telecommunications Network Infrastructure” and “—Equipment and Operations—Fixed-line Telecommunications Equipment and Operations—Fixed-line Telecommunications Network Infrastructure” above.management, to inform them about key corporate responsibility related developments.

Disclosure of Activities under Section 13(r) of the Exchange Act

Under Section 219 of the Iran Threat Reduction and Syria Human Rights Act of 2012, which added Section 13(r) to the Exchange Act, we are required to disclose whether we or any of our affiliates are knowingly engaged in certain activities, transactions or dealings relating to Iran or certain designated individuals or entities. Disclosure is required even when the activities were conducted outside the United States by non-U.S. entities – entities—including non-U.S. entities that are not otherwise owned or controlled by U.S. entities or persons – persons—and even when such activities were conducted in compliance with applicable law.

The following information is disclosed pursuant to Section 13(r) of the Exchange Act. None of these activities involved our U.S. affiliates.

 

Our Armenian subsidiary, ArmenTel, and Telecommunications Company of Iran, or “TCI,” an Iranian Government-owned company, have an agreement for the provision of voice services, which has been in place since 2003. Under the agreement, ArmenTel sent direct traffic to TCI and TCI sent both direct and transit traffic to ArmenTel. We (including ArmenTel) did not provide any telecommunications equipment or technology to TCI. However, in 2013 ArmenTel discontinued providing voice services under the agreement. During 2015, there was no2016, ArmenTel received traffic from TCI under the 2003 contract for voice services. The gross revenue received from these activities involving TCI was approximately US$370,407 and no net profits.profits were approximately US$275,537. During 2015,2016, ArmenTel provided telecommunications services to the Embassy of Iran in Yerevan. The gross revenue for these services in 20152016 was approximately US$14,00028,000 and net profits were approximately US$4,900.24,000. ArmenTel intends to continue the services to the Embassy of Iran.

 

During 2001, our Russian subsidiary, PJSC VimpelCom, began providing telecommunications services, including mobile and fixed-line services, to the Embassy of Iran in Moscow. The gross revenue for these services in 20152016 was approximately US$2,4008,684 and net profits were approximately US$1,733.6,252. PJSC VimpelCom intends to continue the services to the Embassy of Iran.

 

During 2008, our Tajikistan subsidiary, LLC Tacom, began providing telecommunications services to the Embassy of Iran in Dushanbe. The gross revenue for these services in 20152016 was approximately US$5,7519,318 and net profits were approximately US$4,831.8,477. LLC Tacom intends to continue the services to the Embassy of Iran.

 

During 2014, our Kyrgyzstan subsidiary, Sky Mobile LLC, began providing mobile telecommunications services to the Embassy of Iran in Bishkek. The gross revenue for these services in 20152016 was approximately US$1,7291,140 and net profits were approximately US$762.524. Sky Mobile LLC intends to continue the services to the Embassy of Iran.

 

During 2015,2016, our Algerian subsidiary, OTA and subsequently its wholly owned subsidiary, Optimum Telecom Algeria S.p.A. (“Optimum”), provided telecommunications services to the Embassy of Iran in Algiers. The gross revenue for these services in 20152016 was approximately US$48.15956 with no net profits.profits of approximately US$1,119. Optimum intends to continue the services to the Embassy of Iran.

 

We have active roaming agreements with GSM mobile network operators in various countries throughout the world, including with TCI, MTN Irancell, Taliya Mobile and Telecommunication Kish Company (also known as TKC KIFZO) and RighTel in Iran. TCI and MTN Irancell are owned or controlled by the Iranian Government, and our other roaming partners in Iran may be affiliated with the Iranian Government. Pursuant to our roaming agreements with these companies, our customers receive customary international roaming services on their networks, and their customers receive such services while roaming on our networks outside those countries. We intend to continue our roaming agreements with TCI, MTN Irancell, Taliya Mobile, TKC KIFZO and RighTel for the foreseeable future. During 2015,2016, our gross revenue received from roaming arrangements with TCI, MTN Irancell and RighTel was approximately US$262,419,642,076, US$8,43212,728 and US$182 respectively,1,340 respectively; net profits from roaming arrangements with TCI were US$567,445, and net losses from MTN Irancell and RighTel were approximately US$17,871, US$80,62661,513 and US$2214,289 respectively. During 2015,2016, we received no gross revenue from roaming arrangements with Taliya Mobile and TKC KIFZO with no net profits.

Telenor may be deemed an affiliate based on its indirect share ownership in us through Telenor East and the officers of the Telenor Group who are on our board. Telenor East has provided us with the information included below relevant to Section 13(r) of the Exchange Act. This information relates solely to activities conducted by Telenor subsidiaries and does not relate to any activities conducted by us. We are not representing the accuracy or completeness of such information and undertake no obligation to correct or update this information.

Various Telenor subsidiaries have entered into roaming agreements and interconnection agreements with Iranian telecommunication companies. Pursuant to those roaming agreements, the Telenor subsidiaries’ customers are able to roam in the particular Iranian network (outbound roaming) and customers of such Iranian operators are able to roam in the relevant subsidiaries’ network (inbound roaming). For outbound roaming, Telenor subsidiaries pay the relevant Iranian operator roaming fees for use of its network by Telenor subsidiaries’ customers, and for inbound roaming the Iranian operator pays the relevant Telenor subsidiaries’ roaming fees for use of its network by its customers.

Telenor subsidiaries were party to the following roaming agreements and interconnection agreements with Iranian telecommunication companies in 2015:2016:

(1) Telenor Norge AS, a Norwegian subsidiary, has roaming agreements with Mobile Telecommunication Company of Iran (“MCI”) and MTN Irancell. During 2015,2016, Telenor Norge AS recorded net expensesrevenue related to these roaming agreements of US$4,683.218,319.45 to MCI and net expenses of US$32,820.48249,335.76 to MTN Irancell.

(2) Telenor Sverige AB, a Swedish subsidiary, has roaming agreements with MCI, MTN Irancell and Taliya Mobile. During 2015,2016, Telenor Sverige AB recorded net revenues related to its roaming agreement with MCI of US$12,051.34,27,552.27, net expenses related to its roaming agreement with MTN Irancell of US$40,506.4141,558.97 and net expenses related to its roaming agreement with Taliya Mobile of US$12,933.43.19,379.55.

(3) Telenor A/S, a Danish subsidiary, has roaming agreements with MCI and MTN Irancell. During 2015,2016, Telenor A/S recorded net expenses related to its roaming agreement with MCI of US$28,199.77. No35,434 and net expenses or net revenues were recorded in relationrelated to Telenor A/S’sits roaming agreement with MTN Irancell.Irancell of US$100,279.

(4) Telenor d.o.o. Beograd Omladinskih brigada 90, a Serbian subsidiary, has a roaming agreement with MCI. During 2015,2016, Telenor d.o.o. Beograd Omladinskih brigada 90 recorded net revenues of US$1,587.371,584.27 related to this roaming agreement.

(5) Telenor Hungary Plc, a Hungarian subsidiary, has a roaming agreement with MCI. During 2015,2016, Telenor Hungary Plc, recorded net revenues of US$17,215.9323,066.44 related to this roaming agreement.

(6) Telenor Bulgaria EAD, a Bulgarian subsidiary, has a roaming agreement with MCI. During 2015,2016, Telenor Bulgaria EAD recorded net revenues of US$4,775.0312,541.30 related to this roaming agreement.

(7) DiGi.Com Bhd, a Malaysian subsidiary, has a roaming agreement with MCI. During 2015,2016, DiGi.Com Bhd recorded net revenues of US$5,428.3523,055.68 related to this roaming agreement.

(8) Telenor Pakistan (Private) Ltd., a Pakistani subsidiary, has roaming agreements with MCI, MTN Irancell and Taliya Mobile.Taliya. During 2015,2016, Telenor Pakistan (Private) Ltd. recorded net expenses of US$892.69 related to thesethe roaming agreementsagreement with MCI and net revenue of (i) US$1,929.6421,225.52 related to MCI, (ii) US$3,348.06 tothe roaming agreement with MTN Irancell, and (iii) US$1.39 to Taliya Mobile.Irancell.

(9) Total Access Communications Plc. (“dtac”), a Thai subsidiary, has roaming agreements with MCI and MTN Irancell. During 2015,2016, dtac recorded net expenses related to these roaming agreements of US$292.6139.63 to MCI and US$146.89 to11.17 to MTN Irancell.

(10) Telenor Global Services AS, a Norwegian subsidiary, has an interconnection agreement with Telecommunication Company of Iran, the parent company of MCI. During 2015,2016, Telenor Global Services recorded a net expensesrevenue of US$516,061355,951.23 related to this interconnection agreement.

Telenor and its subsidiaries intend to continue these agreements.

Legal Proceedings

In 2013, the Government of Pakistan issued a Statutory Regulatory Order levying activation tax on handsets, which order was challenged before the High Court by all cellular mobile operators in Pakistan, including PMCL. In 2014, the Government of Pakistan amended the Sales Tax Act 1990 through the Finance Act 2014 to impose obligations on the operators to recover, collect and pay sales tax on the registration of the International Mobile Equipment Identity (IMEI) numbers of handsets and the supply and issuance of SIM cards. The operators, including PMCL, commenced judicial review proceedings to challenge the legality of the amendments to the legislation. In 2015, pursuant to the Finance Act 2014, the Tax Department of Azad Jammu and Kashmir also issued a notice to PMCL for payment of such handset registration tax and SIM supply tax. PMCL challenged the notice before the Azad Jammu and Kashmir High Court. The three proceedings are ongoing in the respective High Courts.

In 2015, Pakistan tax authorities issued income tax show cause notices (“SCNs”) against PMCL purporting to disallow expenses for the years 2011 to 2013. Similar SCNs were also issued against the other cellular mobile operators. The majority of the disallowances in the SCNs are considered to be grossly exaggerated and without merit. PMCL has provided the tax authorities with information substantiating the expenses claimed. In the event an adverse order is passed by the tax authorities, PMCL intends to challenge the order in the appropriate appellate forums.

For more information regarding our other legal proceedings, please see Note 24 and Note 26 to our audited consolidated financial statements included elsewhere in this Annual Report on Form 20-F. For information about certain risks related to current and potential legal proceedings, see “Item 3—Key Information—D. Risk Factors—Legal and Regulatory Risks.”

For details related to the resolution of investigations by the SEC, DOJ and OM, please also see “Item 3—Key Information—D. Risk Factors—Risks Related to Our Business—We are subject to a DPA with the DOJ, a Consent with the SEC, and a settlement agreement with the OM. The agreements with the DOJ and the SEC require us to retain, at our own expense, an independent compliance monitor, and the DPA and agreement with the OM require us to continue to cooperate with the agencies regarding their investigations of other parties. We will incur costs in connection with these obligations, which may be significant,” “Item 3—Key Information—D. Risk Factors—Risks Related to Our Business—If we commit a breach of the DPA, we may be subject to criminal prosecution. Such criminal prosecution could have a material adverse effect on our business, financial condition, results of operations, cash flows and prospects,” and “Item 3—Key Information—D. Risk Factors—Risks Related to Our Business—We may face other potentially negative consequences relating to the investigations by, and agreements with, the DOJ, SEC and OM, including additional investigations and litigation.”

 

ITEM 4A.ITEM 4A.Unresolved Staff Comments

None.

ITEM 5.ITEM 5.Operating and Financial Review and Prospects

The following discussion and analysis should be read in conjunction with our audited consolidated financial statements and the related notes included elsewhere in this Annual Report on Form20-F. This discussion contains forward-looking statements that involve risks and uncertainties. Our actual results could differ materially from those anticipated in the forward-looking statements as a result of numerous factors, including the risks discussed in “Item 3—Key Information—D. Risk Factors.”

Basis of Presentation of Financial Results

Our audited consolidated financial statements set forth elsewhere in this Annual Report on Form20-F include the accounts of VimpelComVEON Ltd. and its consolidated subsidiaries. All inter-company accounts and transactions have been eliminated. We have used the equity method of accounting for companies in which we have significant influence.influence, such as the Italy Joint Venture. Generally, this represents voting rights of at least 20.0% and not more than 50.0%.

As a result of the agreement entered into with HutchisonFrom January 1, 2016 to combine our operations in Italy with 3 Italia in an equal joint venture, we expect to lose control over our operations in Italy upon closing of the transaction. Consequently,November 5, 2016, we classified our Italian business unit as an asset held for sale and discontinued operation in our consolidated financial statements as of December 31, 2015.statements. In connection with this classification, the companyVEON Ltd. no longer accountsaccounted for depreciation and amortization expenses of the Italian assets.operation. The amountsfinancial data for 2015 and 2014 and 2013 have been restated in the consolidated income statements, the consolidated statements of cash flows and the related notes to reflectreflects the classification of Italy as an asset held for sale and a discontinued operations. It is not yet reasonably possible to predict the impact on the income statement that this transaction might have upon closing of the transaction. Following the reclassification, theoperation. The intercompany positions between the continued continuing operations and discontinued operations are no longer eliminated. The positions arewere disclosed as related party transactions and balances. On November 5, 2016, the balance sheet of Italy was deconsolidated and an investment in a joint venture, in which VEON Ltd. has joint control, was recorded. Please refer to Notes 6, 13 and 2526 to our audited consolidated financial statements included elsewhere in this Annual Report on Form20-F for further information.

We and our subsidiaries paid taxes computed on income reported for local statutory tax purposes. We based this computation on local statutory tax rules, which differ substantially from IFRS. Certain items that are capitalized under IFRS are recognized under local statutory accounting principles as an expense in the year paid. In contrast, numerous expenses reported in the financial statements prepared under IFRS are not tax deductible under local legislation. As a consequence, our effective tax rate was different under IFRS from the statutory rate.

Critical Accounting Policies

Please refer to Notes 3 and 4 to our audited consolidated financial statements included elsewhere in this Annual Report on Form20-F.

Reportable Segments

We present our reportable segments based on economic environments and stages of development in different geographical areas, requiring different investment and marketing strategies.

As of January 1, 2015,December 31, 2016, our reportable segments consist of the eightseven following segments:

 

Russia;

 

Algeria;

Pakistan;

 

Pakistan (which was split out of the former “Africa & Asia” reportable segment);

Algeria;

 

Bangladesh (which was split out of the former “Africa & Asia” reportable segment);

Bangladesh;

 

Ukraine;

Kazakhstan (which was split out of the former “CIS” reportable segment);

 

Uzbekistan (which was split out of the former “CIS” reportable segment);

Uzbekistan; and

 

HQ and Others (which includes all results of our operations in Kyrgyzstan, Armenia, Tajikistan, Georgia and Laos, as well as certain intercompany adjustments and HQ transactions. Prior(transactions related to January 1, 2015,management activities within the results of our operations in Kyrgyzstan, Armenia, Tajikistan and Georgia were included in the former “CIS” reportable segment, and the results of our operations in Laos were included in the former “Africa & Asia” reportable segment)group).

Italy is no longer a reportable segment subsequent to its classification as a discontinued operation in connection withfollowing the Italy Joint Venture. However, financial and operational information for Italy is included in this Annual Report on Form 20-F because completion of the Italy Joint Venture has not occurred and Italy is a significant part of our business. Information for 2014 and 2013 has been restated to reflect the classification of Italy as a discontinued operation.

Venture. For more information, regarding our organizational structure and segments and the Italy Joint Venture,please see “Item 4—Information on the Company—Organizational Structure,” “Item 5—Operating and Financial Review and Prospects—Recent Developments and Trends—Italy Joint Venture” and Notes 6, 13 and 726 to our audited consolidated financial statements included elsewhere in this Annual Report on Form 20-F.20-F, “—Key Developments and Trends—Italy Joint Venture” and “Explanatory Note—Accounting Treatment of our Historical WIND Business and the new Italy Joint Venture.”

Factors Affecting ComparabilityFor historical periods prior to the year ended December 31, 2016, we reported an “HQ and Others” segment, comprised of Prior Periods

Our selected operatingour current “HQ” segment and our current “Others” category (which includes customer numbers in Kazakhstan, Kyrgyzstan, Armenia, Tajikistan, Georgia and Laos). As of December 31, 2016, “Others” is no longer a reportable segment but only a reconciling column in our financial statements and therefore, we report revenue and Adjusted EBITDA for “Others” only as a reconciling line item between our seven reportable segments and our total revenue and Adjusted EBITDA. For comparability purposes, the financial data auditedfor the years ended December 31, 2015 and 2014 has been represented to show our revenue and Adjusted EBITDA in each of HQ and Others on a stand-alone basis, with Others including Kazakhstan, as discussed further below. We also include herein customer numbers for the “Others” category, which includes our customers in Kazakhstan, Kyrgyzstan, Armenia, Tajikistan, Georgia and Laos.

From January 1, 2015 through June 30, 2016, management organized our business in eight reportable segments consisting of our seven current reporting segments, taking into account the change described above from “HQ and Others” to solely “HQ,” and Kazakhstan. In the second quarter of 2016, management decided to no longer include Kazakhstan as a separate reportable segment due to the decreasing impact of operations in Kazakhstan on the overall business and therefore we included Kazakhstan in the “Others” category for the year ended December 31, 2016, which is now reported separately from “HQ”. Our annual consolidated financial statements for the years ended December 31, 2015 and related notesDecember 31, 2014 included elsewhere in this Annual Report on Form20-F and the following discussion and analysis reflect the contribution of the operators we acquired from their respective dates of acquisition or consolidation. In addition, comparability have been restated for this organizational change such that Kazakhstan is affected by dispositions of the operators we sold from their respective dates of disposals or deconsolidation. On September 16, 2014, we and GTH completed the sale of all of our debt and equity interestincluded in the Globalive group of companies“Others” reconciling column for those years. Customer numbers for Kazakhstan are included in Canada, including Globalive Wireless Management Corp., the operator of the Wind Mobile cellular telephony service in Canada (“Wind Canada”). On October 17, 2014, we completed the sale of our entire indirect 100.0% stake in Telecel Globe that held our interest in subsidiaries operating in Burundi and Central African Republic. As a consequence of the abovementioned dispositions we stopped including results of our debt and equity interest in Wind Canada from September 16, 2014, and our operations in Burundi and Central African Republic from October 17, 2014. On January 30, 2015, the company and its subsidiary GTH completed the sale of a non-controlling 51% interest in OTA to the FNI. For more information regarding our acquisitions and dispositions, see “—Recent“Others” category presented herein.

Key Developments and Trends” and Note 6 to our audited consolidated financial statements included elsewhere in this Annual Report on Form 20-F. We do not provide comparable financial information for periods preceding the date on which we acquired, consolidated or commenced operations in a particular country or segment, or following the date of disposition unless required by IFRS applied by the group.Trends

Recent Developments and Trends

Strategy update

In August 2015, we announced the six strategic priority areas on which we intend to focus going forward. One of these six strategic priority areas is performance transformation. The objective of our performance transformation is to build a new global organizational operating model that will bring together all our operating companies and our HQ to truly operate as one group. As a result of these, we managed to decrease expenses through more efficient capital expenditure (in 2015, our capital expenditures represented 18.2% of our consolidated total operating revenue, compared to 21.7% in 2014), following our initiative to move to a more asset light operating model. In 2015, we incurred transformation costs of US$138 million related to our performance transformation program and we expect to incur ongoing costs in the coming years. See “Item 4—Information on the Company—Strategy” for more information regarding our strategic priority areas.

Customer and revenue growth

The mobile markets in Russia, Algeria, Ukraine, Kazakhstan, Kyrgyzstan, Armenia, Georgia, Tajikistan and Italy have each reached mobile penetration rates exceeding 100.0% in each market.. As a result, we will focus less on customer market share growth and more on revenue market share growth in each of these markets. The key components of our growth strategy in these markets will be to increase our share of the high-value customer market, increase usage of VAS anddata, improve customer loyalty. Our management expects revenue growth in these markets to come primarily from an increase in usage of voiceloyalty and data traffic amongretain our customers.

The remaining mobile markets in which we operate, including Pakistan Bangladesh, Uzbekistan and Laos,Bangladesh, are still in a phase of rapid customer growth with mobile penetration rates substantially lower than in our other markets. In these markets, our management expects revenue growth to come primarily from customer growth in the short termshort-term and increasing usage of voice and data traffic in the medium term.

Our management expects revenue growth in our mobile business to come primarily from an increase in data servicesrevenue and the ability to upsell our customers, and in our fixed-line business from broadband, as well as business and corporate services.

New dividend policy

Investigations

In FebruaryOur supervisory board approved a new dividend policy following the completion of the Italy Joint Venture, improved cash flows and stabilization of the macroeconomic environment. For the financial year ended December 31, 2016, VimpelCom reached resolutions through agreements with the DOJ, the SEC and the OM relating to the previously disclosed investigations under the FCPA and relevant Dutch laws pertaining to VimpelCom’s business in Uzbekistan and prior dealings with Takilant Ltd. The relevant agreements have been approved by the authorities and pertinent courts. Pursuant to these agreements, the company agreedwe intend to pay ana dividend in the aggregate amount of US$795 million23 cents per share, comprised of US$3.5 cents per share paid as an interim dividend in finesDecember 2016 and disgorgementsUS$19.5 cents per share, with a record date of March 30, 2017 and which is intended to be paid on April 12, 2017. Thereafter, we aim to pay a sustainable and progressive dividend based on the SEC,evolution of our equity free cash flow, which is defined as net cash flow from operating activities less net cash used in investing activities, as reported in our consolidated financial statements.

Strong competition in Russia

In Russia, we see continued signs of strong competition in the DOJmarket, with pricing pressure on devices and increased data allowances, while the OM. We currently cannot estimate the additional costs that we are likely to incur in connection with compliance with the agreements, including the ongoing obligations to cooperate with the agencies regarding their investigations of other parties, the monitorship, and the costs of implementing the changes, if any, to our policies and procedures required by the monitor. However, the costs could be significant. For further details related to these settlements, please see “Item 3—Key Information—D. Risk Factors—Risks Related to Our Business—macro environment remains challenging. We are subjectaiming to a DPA withimprove the DOJ, a Consent with the SEC,customer proposition in Russia by focusing on customer service, offering integrated bundles including voice, text, and a settlement agreement with the OM. The agreements with the DOJdata, and the SEC require us to retain, at our own expense, an independent compliance monitor,introducing innovative products and the DPA and the agreement with the OM require us to continue to cooperate with the agencies regarding their investigations of other parties. We will incur costs in connection with these obligations, which may be significant,” “Item 3—Key Information—D. Risk Factors—Risks Related to Our Business—If we commit a breach of the DPA, we may be subject to criminal prosecution. Such criminal prosecution could have a material negative effect on our business, financial condition, results of operations, cash flows and prospects,” “Item 3—Key Information—D. Risk Factors—Risks Related to Our Business—We may face other potentially negative consequences relating to the investigations by, and agreements with, the DOJ, SEC and OM, including additional investigations and litigation” and Note 26 to our audited consolidated financial statements included elsewhere in this Annual Report on Form 20-F.services.

Italy Joint Venture

On August 6, 2015, VimpelCom,VEON Ltd., which owns indirectly owned 100% of WIND Italy,Wind Telecomunicazioni S.p.A. (“WIND”), together with its subsidiary VimpelCom Amsterdam B.V., and Hutchison, which owns indirectly 100% of Italian mobile operator 3 Italia, together with certain of its subsidiaries, entered into a contribution and framework agreement to form an equal joint venture holding company, (the “WIND JV”)the “Italy Joint Venture,” that willwould own and operate their telecommunications businesses in Italy. On September 1, 2016, the European Commission approved the 50/50 Italy Joint Venture of WIND and 3 Italia, and the French operator Iliad as an appropriate remedy taker. On October 24, 2016, VEON and Hutchison also received final approval from the Ministry of Economic Development (Ministero dello Sviluppo Economico) (“MISE”) in Italy for their 50/50 Italy Joint Venture to merge their mobile businesses. The transaction was completed on November 5, 2016.

Each of Hutchison and VimpelCom willVEON Ltd. indirectly holdholds 50% of the shares in the WIND JV,Italy Joint Venture, and therefore, as a consequence atof the completion, of the Italy Joint Venture, VimpelCom willVEON no longer ownowns a majority interest or havehas control over the operations of WIND Italy.WIND. Pursuant to the terms of a shareholders’ deed, to take effect on completion of the Italy Joint Venture, no party may reduce its aggregate indirect holding in the WIND JVItaly Joint Venture below 50% for the first year following completion. After the first year, either party may sell its shares in the WIND JVItaly Joint Venture to third parties after offering a right of first offer to the other party. ThreeOnce three years following the completion of the Italy Joint Venture have elapsed, each shareholder can invoke a buy/sell mechanism at any time.

By combining their respective businesses, 3 Italia and WIND Italy expect to gain theThe scale and more efficient cost structure needed to enable them to continue to offer innovative, competitively-priced telecommunications services and to compete infinancial strength of the Italian market place. The combined business, is expected to service over 31 million mobile customers and 2.8 million fixed-line customers, and is expected to improve customer experience due to dedicated investment. VimpelCom expects thatcharacterized by strong spectrum assets, will enable the Italy Joint Venture to improve coverage, accelerate 4G/LTE mobile broadband rollout and provide greater reliability and enhanced download speeds to its customers. The Italy Joint Venture benefits from scale and synergies which are expected to unlock investment in Italy’s digital infrastructure. Further, its delivery of mobile broadband is expected to play an important part in supporting the Italian government’s goal in its Digital Italy Plan, which aims to achieve 85%take-up of 100 megabytes broadband coverage by 2020. The investment will bring cost synergies, including through network consolidation, location optimization and more efficient distribution.

Completionalso complement the Enel Open Fibre project, which is already supported by WIND. As of December 31, 2016, the Italy Joint Venture is subject to the satisfaction or waiver of certain conditions precedent, which include, among others, obtaining regulatory approvals, including EU competition approval, as well as regulatory clearances by competent Italian authorities. WIND Italy and 3 Italia will continue to operate separately pending completion. WIND Italy formally notified the European Commission ofhad 31.3 million mobile customers.

We account for the Italy Joint Venture on February 5, 2016. On March 30, 2016, the European Commission commenced a Phase II review of the Italy Joint Venture pursuant to the EU Merger Regulation (Council Regulation (EC) No 139/2004). The Italy Joint Venture will not occur unless both VimpelCom and Hutchison have agreed to any conditions, obligations, undertakings and/or modifications that may be required by regulatory authorities in granting their approvals.

VimpelCom and Hutchison have agreed that their respective valuations of WIND Italy and 3 Italia are on the basis that the final net cash and working capital of each respective group is not less than the agreed target net cash and working capital of each respective group. At completion, any shortfall in the net cash and working capital of each respective group compared to the agreed target amounts will be determined and, if one group’s shortfall amount is greater than the other group’s shortfall amount, VimpelCom or Hutchison, as the case may be, will pay 50% of the shortfall difference to the other party or, alternatively, may elect to direct to the other party dividends from the WIND JV in an amount equal to 50% of the shortfall difference. After the transaction is completed, there are no additional obligations to contribute funds by either party.

Pursuant to the terms of the shareholders’ deed, VimpelCom and Hutchison have provided for a clear corporate governance structure to ensure a successful joint venture with an experienced, combined management team, supported by a board of six members, three of whom will be nominated by each of VimpelCom and Hutchison, respectively, and various committees. The right to appoint the chairman of the board will rotate between VimpelCom and Hutchison every 18 months, and the chairman will have a casting vote on certain fundamental business matters to help ensure the continuity of the business. Pending completion, WIND Italy is accounted for as a discontinued operation. Following the completion of the Italy Joint Venture, VimpelCom will no longer consolidate the financial results of WIND Italy, whose results will be calculated using the equity method. See NoteWe do not control the Italy Joint Venture. For further information on the basis of finance treatment of the Italy operations see Notes 6, 13 and 26 to our audited consolidated financial statements included elsewhere in this Annual Report on Form 20-F. Completion of the transaction is subject to the satisfaction or waiver of certain conditions precedent, including obtaining regulatory approvals, is expected to occur around the end of 2016,20-F and is subject to a termination longstop date of 18 months from signing if the conditions to closing have not been satisfied or waived. WIND Italy and 3 Italia will continue to operate separately pending completion.

It is not yet reasonably possible to predict the impact on the income statement that this transaction might have upon closing. Following the reclassification, the intercompany positions, results and cash flows between the continued and discontinued operations are no longer eliminated. The positions are disclosed as Related Party transactions and balances. Furthermore, in connection with the reclassification, we no longer account for depreciation and amoritization expenses“Explanatory Note—Accounting Treatment of our Italian assets. TheHistorical WIND Business and the new Italy Joint Venture doesn’t have any impact on VimpelCom’s current liquidity, as liquidity available at the WIND Italy level is not available to VimpelCom due to covenants in WIND Italy‘s debt agreements. The Italy Joint Venture is expected to result in a reduction of VimpelCom’s Net Debt/EBITDA ratio, thereby increasing VimpelCom’s funding capacity within its Net Debt/EBITDA covenant ratios, if and when needed.Venture.”

Pakistan Merger

On November 26, 2015, WTPL the(the parent company and majority shareholder of Warid,Warid), Bank Alfalah, International Wireless Communications Pakistan Limited (a wholly owned subsidiary of GTH) and PMCLPakistan Mobile Communications Ltd (an indirect subsidiary of VEON, “PMCL”) entered into an agreement to merge their telecommunications businesses in Pakistan (the “Pakistan Merger”). WTPL and Bank Alfalah together will(together the “Dhabi Group Shareholders”) agreed to acquire approximately 15% of the shares of PMCL in exchange for the acquisition of 100% of the shares of Warid by PMCL.

On July 1, 2016, the transaction to merge PMCL and Warid will be subsequently merged into PMCL.was completed. Accordingly, PMCL holds 100% of Warid’s shares, and the Dhabi Group Shareholders have acquired 15% of the shares of PMCL, subject to potential post-completion adjustments against apre-agreed formula.

As of December 31, 2015,

Historically, Warid was the fifth largest mobile operatorin competition in Pakistan with an 8.5% market share, accordingsubsidiaries of our shareholder, Telenor. Due to the Pakistan Telecommunication Authority. Warid is also currently developing its LTE network. The merged entity is expected to have population coverage of 81%, giving itstructural and economic links between Telenor and VEON, the broadest 2G and one of the broadest 3G footprints in Pakistan, with the capability to accelerate focused investment in 4G/LTE. The combined business is expected to have around 10,000 towers and serve over 45 million customers.

VimpelCom believes that the Pakistan Merger will help PMCL drive ongoing improvements in NPS, given the focus on improving network experience and by building on Warid’s current standing as the leading operator in terms of NPS. In addition to enhancing PMCL’s network, VimpelCom believes that the expected synergies from the merger will improve PMCL’s cash flows.

The board of the merged company will be composed of seven directors, six of whom will be nominated by VimpelCom. VimpelCom expects the Pakistan Merger to complete within six months of signing, subject to customary closing conditions and obtaining approvals from the relevant regulatory authorities in Pakistan, including the Pakistan Telecommunication Authority, the State Bank of Pakistan and the Securities and the Exchange Commission of Pakistan. The Competition Commission of Pakistan approval forissued an order in 2011 and strengthened the Pakistan Merger, also a closing condition, was obtained on March 16,order in 2016 (subject tofollowing the merger, placing certain remedial actions, which will not, we believe, have a significant impactrestrictions on the trading and sharing agreements between Telenor and the newly merged entity.

The historical Mobilink and Warid brands now operate on a joint basis under the “Jazz” brand. The combined business). The mergerentity now has a single board and management structure.

Over 50 million customers in Pakistan now benefit from high-speed mobile telecommunications and abest-in-class digital mobile network from the combined PMCL and Warid entity. It is expected that the combined entity will be the leading telecommunications provider of 2G, 3G and 4G/LTE services in Pakistan, providing higher quality national voice and data coverage, faster downloads, and a wider portfolio of products and services.

Disposal ofNon-Core Assets and Network and Tower Sharing Agreements

As part of our strategy under our new VEON brand, we aim to close within six months frommove towards an asset-light network model through the closingdisposal ofnon-core assets, potential sales of tower businesses and the transaction subject to the fulfillmentsharing of required regulatory processes in Pakistan.

Algeria Transaction and Settlementnetworks.

On JanuaryNovember 30, 2015,2016, we together with our 51.9% owned subsidiary GTH completedexited the telecommunications market in Zimbabwe through the sale by GTH of a non-controlling 51% interest in OTATelecel International Limited to the FNI, for a purchase consideration of US$2.6 billion. Immediately prior to the closing of the transaction, OTA distributed to its shareholders a dividend in respect of the financial years 2008-2013 of approximately US$1.9 billion. The total dividends and proceeds paid to GTH at closing of the transaction amounted to approximately US$3.8 billion, net of all taxes and after the settlement of all outstanding disputes between the parties and the payment of associated fines.ZARNet (Private) Limited (“ZARNet”).

Shortly prior to closing of the transaction and in order to facilitate the closing, OTA contributed its operations to Optimum, aIn March 2015, our wholly owned subsidiary, of OTA.

Shareholders’ Agreement

GTH and the FNI along with VimpelCom, OTA and Optimum entered into a shareholders’ agreement at closingWIND Italy, sold 90% of the transaction to govern the relationship of GTH and the FNI as shareholders in OTA and the operations of Optimum.

Pursuant to the shareholders’ agreement, we and GTH will continue to fully consolidate OTA. GTH has the right to appoint board members representing a simple majority of the votes on the boards of each of OTA and Optimum and will retain control over each of OTA and Optimum. Certain enumerated strategic decisions are subject to a supermajority vote of the respective boards (including the affirmative vote of at least one director representing GTH and the FNI). OTA will pay future dividends to its shareholders out of available free cash flow, targeting a pay-out ratio of not less than 42.5% of consolidated net income. Declaration of dividends above 42.5% of consolidated net income are subject to a super majority vote of the respective boards.

Transfers of the parties’ respective shareholdings in OTA are not permitted during the first seven years following the closing of the transaction other than to certain affiliates. Following such seven year period, transfer by GTHshares of its OTA shareswholly owned towers subsidiary, Galata, to Cellnex. WIND Italy has a third party shall be subject toput option, and Cellnex has a right of first refusal in favor ofcall option, over the FNI and transfer by the FNI of its OTA shares to a third party shall be subject to a tag along right in favor of GTH. Furthermore, GTH has an option to sell all (and not less than all) of its OTA shares to the FNI at the then fair market value. GTH’s option is exercisable solely at its discretion during the three month period between July 1, 2021 and September 30, 2021, as well as at any time upon occurrence of certain events (including, generally, change of control of the FNI, material breach of the shareholders’ agreement by the FNI, loss of VimpelCom’s ability to consolidate OTA, the taking of certain actions in Algeria against GTH or OTA, failure by OTA to pay a minimum dividend or imposition of certain tax assessments). Concurrently, the FNI has an option to buy from GTH all (and not less than all) of GTH’s OTA shares at the then fair market value. The FNI’s option is exercisable solely at its discretion during the three month period between October 1, 2021 and December 31, 2021, as well as at any time upon the occurrence of certain events (including, generally, change in VimpelCom’s indirect control of OTA, insolvency of GTH or VimpelCom or material breach of the shareholders’ agreement by GTH). GTH and the FNI have agreed to meet not later than November 30, 2019 to discuss, among other matters, their intentions regarding the exercise of their discretionary put and call options, whether to continue their relationship following the exercise periods for such options and other possible solutions to enable liquidity of their respective interests in OTA.

Settlement of Disputes

The foreign exchange and import restrictions put in place by the Bank of Algeria against OTA on April 15, 2010 were lifted on closing, following the payment (with no admission of wrongdoing or liability) by OTA to the Algerian Treasury of the fine of DZD99 billion (approximately US$1.1 billion).

At closing of the transaction, OTA definitively discontinued (with no admission of wrongdoing or liability) all pending proceedings relating to the disputes with the Algerian tax administration relating to tax reassessments for the years 2004 to 2009. OTA has written off the related tax receivable on its balance sheet.

Upon closing of the transaction, GTH terminated its international arbitration against the Algerian State initiated on April 12, 2012 and the parties to the arbitration settled the arbitration and all claims relating thereto.

Agreement with OTA’s Minority Shareholder Cevital

Pursuant to an amended Framework Agreement between GTH and Cevital S.p.A., or Cevital, a minority shareholder in OTA, following the closing of the transaction, Cevital continues to be a shareholder in OTA and holds 3.43%10% of the share capital of OTA. AtGalata retained by WIND Italy. Through the closinghistorical WIND agreement, the Italy Joint Venture now has a tower services agreement with Galata for an initial term of 15 years for the transaction,provision of a broad range of services on the existing OTA shareholder arrangementssites contributed to which Cevital was a party were terminatedGalata by WIND Italy and Cevital dismissed all pending litigation against OTA in settlement for a dinar paymentthe sites subsequently built by OTA equating to approximately US$50 million plus Cevital’s entitled share of the approximately US$1.9 billion pre-closing dividend paid by OTA to its shareholders.

For more information, see Note 6 to our audited consolidated financial statements included elsewhere in this Annual Report on Form 20-F.

Network and Tower Sharing AgreementsGalata hosting WIND Italy’s equipment.

In December 2014, our wholly owned subsidiary, PJSC VimpelCom, entered into an agreement with MTS for the joint planning, development and operation of 4G/LTE networks in 36 regions of Russia. Under the termsRussia with an agreed extension of the agreement, between 2014 and 2016, MTS will build and operate 4G/LTE base stations for shared use in 19 regions, and PJSC VimpelCom will build and operate 4G/LTE base stations for shared use in 17 regions of Russia. Within the first seven years of the project, PJSC VimpelCom and MTS planup to share base stations, platforms, infrastructure and resources of the transportation network, with each operator maintaining its own core network. In the first year of the project, the operators launched shared 4G/LTE networks in 31 of the 3641 regions.

In December 2015, PJSC VimpelCom and MTS signed an amendment to the December 2014 agreement described above. The amendment agreementthat provides for the sharing of 2600 MHz 4G/LTE frequencies in 20 of the 36 regions of Russia that were covered by the original 2014 agreement. In each of these regions, PJSC VimpelCom and MTS plan to share airwaves and radio frequency channels across all base stations that they jointly use pursuant to the 2014 agreement, and the amendment allows for further expansion of the list of regions covered by the agreement.

InSimilarly, in December 2015, PJSC VimpelCom entered into an agreement with MegaFon for the joint planning, development and operation of 4G/LTE networks in ten regions of Russia. Under

In August 2016, we have entered into a network sharing agreement with Kcell for the termsjoint deployment of 4G/LTE services in Kazakhstan. For further information, see “Item 4—Information on the Company—Property, Plant and Equipment—Mobile Telecommunications Equipment and Operations—Site Procurement and Maintenance.”

Multi-Currency Term Loan and Revolving Facilities Agreement

On February 16, 2017, VEON Ltd. entered into a new multi-currency term loan and revolving facilities agreement (the “TL/RCF”) of up to US$2.25 billion for VimpelCom Holdings B.V. (“VIP Holdings”). The TL/RCF replaced the now cancelled US$1.8 billion revolving credit facility signed in 2014. The term loan facility has a five-year tenor and the revolving credit facility has an initial tenor of three years, with VIP Holdings having the right to request twoone-year extensions to the tenor of the agreement, MegaFon will build and operate 4G/LTE base stations for shared userevolving credit facility, subject

to lender consent. Several international banks have committed to the TL/RCF in four regions, and PJSC VimpelCom will build and operate 4G/LTE base stations for shared use in six regionsan aggregate amount of Russia. WithinUS$2.108 billion. The TL/RCF includes an option to increase the first seven yearsamount of the project,facility up to the full amount of US$2.25 billion, which would consist of a term loan facility of US$562,500,000 and a revolving credit facility of US$1,687,500,000. VIP Holdings will have the option to make each drawdown under the facilities in either U.S. dollars or euros.

Telenor Share Sale and Exchangeable Bond Issuance

In September 2016, Telenor East sold 163,875,000 of VEON Ltd.’s ADSs pursuant to an underwritten offering. We did not receive any proceeds from the offering, and Telenor East’s sale of the ADSs did not result in dilution of our issued and outstanding shares. The ADSs were offered only by means of a prospectus and an accompanying prospectus supplement forming a part of the effective Registration Statement.

In addition, in a transaction outside the United States tonon-US persons pursuant to Regulation S under the Securities Act, Telenor East issued a US$1,000,000,000 0.25% bond due 2019 that is exchangeable under certain conditions for up to a total at issuance of 204,081,633 of VEON Ltd.’s ADSs (subject to adjustment) at an exchange price representing a premium of 40% to the public offering price of the ADSs at the issue date.

Telenor East has announced its intention to divest the remainder of its stake in VEON Ltd.

Management Changes in Operating Companies

In 2016, we had management changes in key roles at several operating companies. On September 5, 2016 VEON accepted the resignation of Mikhail Slobodin as CEO of PJSC VimpelCom and MegaFon planappointed Kjell Johnsen, who leads VEON’s Major Markets, as Head of Russia. We also appointed a new CEO in Algeria and Aamir Ibrahim succeeded Jeffrey Hedberg as CEO in Pakistan following the Pakistan Merger and Mr. Hedberg’s new appointment as Group Chief People Officer. While we anticipate an integration period for these management changes, we believe that the new appointments will continue to share base stations, platforms, infrastructuredrive the company’s transformation.

Biometric SIM verification in Bangladesh

In December 2015, the government of Bangladesh introduced biometric SIM verification, which is a mandated initiative that requires mobile phone operators to verify each customer using fingerprints in order to ensure authentic registration, proper accountability and increased security. This verification initiative has impacted revenue dynamics and customer growth across the market, resulted in 3.8 million SIM cards being blocked by Banglalink and may require additional funds and/or focus and resources on the part of the transportation network with each operator maintaining its own core network.BDCL’s or VEON Ltd.’s management.

GTH ShareBuy-Back and Cancellation of GDR Program

In March 2015,February 2017, our wholly owned Egyptian subsidiary, WIND Italy, sold 90% of the shares of its wholly owned towers subsidiary, Galata,GTH, completed a fixed pricebuy-back program to Cellnex. WIND Italy has a put option, and Cellnex has a call option, over theacquire up to 10% of the total issued share capital of Galata retainedGTH at a price per share of Egyptian pounds 7.90 and for a total consideration of up to Egyptian pounds 4.1 billion (the “ShareBuy-Back”). GTH launched the ShareBuy-Back primarily to maximize shareholder value, to reduce GTH’s share capital and as a supportive action to the cancellation of the listing of its GDRs on the Official List of the Financial Conduct Authority and the trading of GDRs on the Main Market for Listed Securities of the London Stock Exchange (the “GDR Listing”), in order to provide the holders of GDRs in GTH an opportunity to dispose of all or some of their GDRs prior to the cancellation of the GDR Listing, which was approved during the extraordinary general assembly meeting of the shareholders on February 6, 2017. As a result, the GDR Listing ceased on March 20, 2017. GTH will keep its single listing on the Egyptian Stock Exchange in Cairo. Upon ratification by WIND Italy. WIND Italy has a tower services agreement with Galata for an initial termthe Egyptian Financial Supervisory Authority of 15 yearsthe board minutes for the provisioncancellation of the GDR program, our shareholding in GTH will increase to 57.7% from 51.9%.

Factors Affecting Comparability of Our 2016, 2015 and 2014 Financial Position and Results of Operations

Our comparability between the periods presented below was affected by the classification of Italy as an asset held for sale and a broad range of services on the sites contributeddiscontinued operation from January 1, 2016 to Galata by WIND ItalyNovember 5, 2016 and its subsequent deconsolidation and the sites subsequently built by Galata hostingacquisition of an investment in a joint venture. For more information, please see Note 6 to our audited consolidated financial statements included elsewhere in this Annual Report on Form20-F, “—Key Developments and Trends—Italy Joint Venture” and “Explanatory Note—Accounting Treatment of our Historical WIND Italy’s equipment.The resultBusiness and the new Italy Joint Venture.”

On July 1, 2016, VEON Ltd., together with its subsidiary GTH, acquired 100% of the transaction isvoting shares in Warid, a mobile telecommunications provider. VEON Ltd. consolidated Warid financials in the Pakistan segment starting from July 1, 2016, which affects comparability with previous periods. For more information regarding our acquisitions and dispositions, see “—Key Developments and Trends—Pakistan Merger” and Note 6 to our audited consolidated financial statements incorporated herein.

We do not provide comparable financial information for periods preceding the date on which we acquired, consolidated or commenced operations in a particular country or segment, or following the date of disposal unless required by IFRS applied by VEON Ltd.

In general, our selected operating and financial data, audited consolidated financial statements and related notes included as partelsewhere in this Annual Report on Form20-F and the following discussion and analysis reflect the contribution of the operators we acquired from their respective dates of acquisition or consolidation and therefore such acquisitions affect the comparability of data between periods.

In 2016, we reached resolutions with the SEC, the DOJ and the OM relating to previously disclosed investigations under the FCPA and relevant Dutch laws and paid fines and disgorgements to the SEC, the DOJ and the OM. All fines are paid and accounted for in 2016, though we anticipate some ongoing compliance costs going forward. For further details related to these agreements, please see “Item 8—Financial Information—A. Consolidated Statements and Other Financial Information—A.7. Legal Proceedings,” Notes25 and 27 to our audited consolidated financial statements included elsewhere in this Annual Report on Form20-F, “Item 3—Key Information—D. Risk Factors—Risks Related to Our Business—We have incurred and are continuing to incur costs and related management oversight obligations in connection with our obligations under the DPA, the SEC Judgment and the Dutch Settlement Agreement, which may be significant” and “Item 3—Key Information—D. Risk Factors—Risks Related to Our Business—We could be subject to criminal prosecution or civil sanction if we breach the DPA with the DOJ, the SEC Judgment or the Dutch Settlement Agreement, and we may face other potentially negative consequences relating to the investigations by, and agreements with, the DOJ, SEC and OM, including additional investigations and litigation” in this Annual Report on Form20-F.

Certain Ongoing Factors Affecting Our Financial Position and Results of Operations

Our financial position and results of discontinued operations.operations for the three years ended December 31, 2016 as reflected in our audited consolidated financial statements included elsewhere in this Annual Report on Form20-F have been influenced by the factors listed below. For a discussion of the key developments trends, commitments or events that are likely to have a material effect on our results of operation for the current financial year, see “—Key Developments and Trends.”

MacroeconomicEconomic trends

Our financial position and Political Risks Concerningresults of operations are affected by the economic conditions in the countries in which we operate, including a macroeconomic slowdown in Russia, and Ukraine and Other Countries

other countries in 2014 and 2015. Low oil prices, together with the impact of economic sanctions – including those promulgated by the United States, which restrict certain financial transactions and dealings, even bynon-U.S. persons, involving certain industries and parties in Russia and resulting from the current situation in Ukraine and the consequent significant

devaluation of the Russian ruble, are negatively impactingimpacted the Russian economy and economic outlook. In both 2014 and 2015, the significant depreciation of the ruble against the U.S. dollar in particular negatively impacted our results of operations and resulted in a foreign currency exchange loss in 2014 and 2015. In addition, the significant devaluation of the Ukrainian hryvnia in 2015 (partly due to the National Bank of Ukraine’s decision in February 2015 to suspend its interventions to support the currency), the Algerian dinar in 2015, and the Kazakh tenge in 2015 (in the absence of a currency stabilization policy in Kazakhstan) and the Algerian dinar in 2015, negatively impacted revenues in our Ukraine Kazakhstan and Algeria segments, and our historical Kazakhstan segment, respectively, and our results of operations in 2015. Furthermore,However, we have seen stabilization of most of the current situationcurrencies and macroeconomic conditions in Ukraine along with the response to the situation by the governments of Russia, the United States, the European Union and other countries have the potential to further adversely affect our business in Russia and Ukraine, markets in which we operate during 2016.

Inflation

Inflation affects the purchasing power of our mass market customers, as well as corporate clients. The values of the Russian, Ukrainian, Kazakh and Algerian currencies, for example, have significant operations. declined significantly in response to political and economic issues since December 31, 2013, and, although the rates appeared to stabilize in some countries in 2016, they may continue to decline.

The table below shows the inflation rates for the years ended December 31, 2016, 2015 and 2014, and the source of the inflation rates.

   December 31,    

Country

  2016  2015  2014   

Source

Russia

   5.4  12.9  11.4  The Russian Federal State Statistics Service

Pakistan

   3.7  3.2  4.3  The Pakistan Bureau of Statistics

Algeria

   5.2%(1)   4.4  5.3  The Central Bank of Algeria

Bangladesh

   5.0  6.1  6.1  The Central Bank of Bangladesh

Ukraine

   12.4  43.3  24.9  The State Statistics Committee of Ukraine

Uzbekistan

   8.0  9.1  9.8  The International Monetary Fund

Kyrgyzstan

   (0.5)%(2)   4.9%(3)   10.5  The International Monetary Fund

Armenia

   (1.1)%   (0.1)%   4.6  The National Statistical Service of the Republic of Armenia

Tajikistan

   7.0  11.7  7.4  The International Monetary Fund

Georgia

   1.8  4.9  2.0  The Ministry of Economic Development of the Republic of Georgia

Laos

   2.5  0.9  2.4  The Bank of the Lao People’s Democratic Republic

Kazakhstan

   8.5  13.6  7.4  The Agency of Statistics of the Republic of Kazakhstan

(1)As at October 31, 2016.
(2)As at November 30, 2016.
(3)As at October 31, 2015.

For more information,a discussion of the inflation rates for the Italy Joint Venture, please see “—Italy—Inflation.”

Please also see “Item 3.D—3—Key Information—D. Risk Factors—Risks Related to ourOur Business—We are exposed to foreign currency exchange loss and currency fluctuation and convertibility risks”, “—translation risks,” and “Item 3—Key Information—D. Risk Factors—Risks Related to Our Markets—The international economic environment could cause our business to decline”decline.”

Foreign Currency Translation

Our audited consolidated financial statements included elsewhere in this Annual Report on Form20-F are presented in U.S. dollars. Amounts included in these financial statements were presented in accordance with IAS 21, The Effects of Changes in Foreign Exchange Rates, using the current rate method of currency translation with the U.S. dollar as the reporting currency. The current rate method assumes that assets and “—Risks Relatedliabilities measured in the functional currency are translated into U.S. dollars at exchange rates prevailing on the balance sheet date; whereas revenue, expenses, gains and losses are translated into U.S. dollars at historical exchange

rates prevailing on the transaction dates. We translate income statement amounts using the average exchange rates for the period. Translation adjustments resulting from the process of translating financial statements into U.S. dollars are reported in accumulated other comprehensive income, a separate component of equity.

Our results of operations are affected by increases or decreases in the value of the U.S. dollar or our function currencies. A higher average exchange rate correlates to Our Markets—Oura weaker functional currency. We have listed below the relevant exchange rates for each of our countries of operation for the years ended December 31, 2016, 2015 and 2014. These should not be construed as a representation that such currency will in the future be convertible into U.S. dollars or other foreign currency at the exchange rate shown, or at any other exchange rates.

Russia

The national currency of Russia is the Russian ruble. We have determined that the functional currency for Russia is the Russian ruble. As of December 31, 2016, 2015 and 2014, the official Central Bank of Russia Russianruble-U.S. dollar exchange rates were 60.66, 72.88 and 56.26 Russian rubles per U.S. dollar, respectively. During 2016, the average Russian ruble to U.S. dollar exchange rate was 10.0% higher than the average Russian ruble to U.S. dollar exchange rate during 2015. During 2015, the average Russianruble-U.S. dollar exchange rate was 58.7% higher than the average Russianruble-U.S. dollar exchange rate during 2014.

Pakistan

The national currency of Pakistan is the Pakistani rupee. We have determined that the functional currency for Pakistan is the Pakistani rupee. As of December 31, 2016, 2015 and 2014, the Pakistanirupee-U.S. dollar exchange rates were 104.37, 104.73 and 100.52 Pakistani rupee per U.S. dollar respectively, as provided by Bloomberg Finance L.P. During the 2016, the average Pakistani rupee to U.S. dollar exchange rate was 1.9% higher than the average Pakistani rupee to U.S. dollar exchange rate during 2015. During 2015, the average Pakistanirupee-U.S. dollar exchange rate was 1.7% higher than the average Pakistanirupee-U.S. dollar exchange rate during 2014.

Algeria

The national currency of Algeria is the Algerian dinar. We have determined that the functional currency for Algeria is the Algerian dinar. As of December 31, 2016, 2015 and 2014, the Algeriandinar-U.S. dollar exchange rates were 110.40, 107.10 and 87.92 Algerian dinar per U.S. dollar respectively, as provided by Bloomberg Finance L.P. During 2016, the average Algerian dinar to U.S. dollar exchange rate was 9.0% higher than the average Algerian dinar to U.S. dollar exchange rate during 2015. During 2015, the average Algeriandinar-U.S. dollar exchange rate was 24.5% higher than the average Algeriandinar-U.S. dollar exchange rate during 2014.

Bangladesh

The national currency of Bangladesh is the Bangladeshi taka. We have determined that the functional currency for Bangladesh is the Bangladeshi taka. As of December 31, 2016, 2015 and 2014, the Bangladeshitaka-U.S. dollar exchange rates were 78.92, 78.25 and 77.93 Bangladeshi taka per U.S. dollar respectively, as provided by Bloomberg Finance L.P. During 2016, the average Bangladeshi taka to U.S. dollar exchange rate was 0.6% higher than the average Bangladeshi taka to U.S. dollar exchange rate during 2015. During 2015, the average Bangladeshitaka-U.S. dollar exchange rate was 0.5% higher than the average Bangladeshitaka-U.S. dollar exchange rate during 2014.

Ukraine

The national currency of Ukraine is the Ukrainian hryvnia. We have determined that the functional currency of our subsidiary in Ukraine is the Ukrainian hryvnia, as it reflects the economic substance of the underlying events and circumstances of the company. The Ukrainian hryvnia is not a convertible currency outside Ukraine. As of December 31, 2016, 2015 and 2014, the official National Bank of Ukraine (NBU) hryvnia-U.S. dollar

exchange rates were 27.19, 24.00 and 15.77 Ukrainian hryvnia per U.S. dollar, respectively. During 2016, the average Ukrainian hryvnia to U.S. dollar exchange rate was 17.0% higher than the average Ukrainian hryvnia to U.S. dollar exchange rate during 2015. During 2015, the average Ukrainian hryvnia-U.S. dollar NBU exchange rate was 83.3% higher than the average Ukrainian hryvnia-U.S. dollar NBU exchange rate during 2014.

Uzbekistan

The national currency of Uzbekistan is the Uzbek som. Historically, the functional currency of our operations in Uzbekistan has been the U.S. dollar as opposed to the Uzbek som. During 2014, we concluded that the Uzbek som should be the functional currency for Uzbekistan as it more clearly reflects the economic substance of the underlying events and circumstances of the company. The change did not have material impact on our operations. The Uzbek som is not a convertible currency outside Uzbekistan. As of December 31, 2016, 2015 and 2014, the official Central Bank of the Republic of Uzbekistan som-U.S. dollar exchange rates were 3,231.48, 2,809.98 and 2,422.4 Uzbek som per U.S. dollar, respectively. During 2016, the average Uzbek som to U.S. dollar exchange rate was 15.5% higher than the average Uzbek som to U.S. dollar exchange rate during 2015. During 2015, the average Uzbek som-U.S. dollar exchange rate was 11.1% higher than the average Uzbek som-U.S. dollar exchange rate during 2014.

Other Countries

Kazakhstan

The national currency of the Republic of Kazakhstan is the Kazakh tenge. We have determined that the functional currency of our subsidiary in Kazakhstan is the Kazakh tenge, as it reflects the economic substance of the underlying events and circumstances of the company. The Kazakh tenge is not a convertible currency outside Kazakhstan. As of December 31, 2016, 2015 and 2014, the official National Bank of Kazakhstan tenge-U.S. dollar exchange rates were 333.29, 339.47 and 182.35 Kazakh tenge per U.S. dollar, respectively. During 2016, the average Kazakh tenge to U.S. dollar exchange rate was 53.8% higher than the average Kazakh tenge to U.S. dollar exchange rate during 2015. During 2015, the average Kazakh tenge-U.S. dollar exchange rate was 24.1% higher than the average Kazakh tenge-U.S. dollar exchange rate during 2014.

Kyrgyzstan

The national currency of Kyrgyzstan is the Kyrgyz som. We have determined that the functional currency of our subsidiary in Kyrgyzstan is the Kyrgyz som, as it reflects the economic substance of the underlying events and circumstances of the company. The Kyrgyz som is not a convertible currency outside Kyrgyzstan. As of December 31, 2016, 2015 and 2014, the official National Bank of the Kyrgyz Republic Kyrgyz som-U.S. dollar exchange rates were 69.23, 75.90 and 58.89 Kyrgyz som per U.S. dollar, respectively. During 2016, the average Kyrgyz som to U.S. dollar exchange rate was 8.4% higher than the average Kyrgyz som to U.S. dollar exchange rate during 2015. During 2015, the average Kyrgyz som-U.S. dollar exchange rate was 20.2% higher than the average Kyrgyz som-U.S. dollar exchange rate during 2014.

Armenia

The national currency of Armenia is the Armenian dram. We have determined that the functional currency of our subsidiary in Armenia is the Armenian dram, as it reflects the economic substance of the underlying events and circumstances of the company. The Armenian dram is not a convertible currency outside Armenia. As of December 31, 2016, 2015 and 2014, the official Central Bank of Armenia Armeniandram-U.S. dollar exchange rates were 483.94, 483.75 and 474.97 Armenian drams per U.S. dollar, respectively. During 2016, the average Armenian dram to U.S. dollar exchange rate was 0.6% higher than the average Armenian dram to U.S. dollar exchange rate during 2015. During 2015, the average Armeniandram-U.S. dollar exchange rate was 14.9% higher than the average Armeniandram-U.S. dollar exchange rate during 2014.

Tajikistan

The national currency of Tajikistan is the Tajik somoni. The Tajik somoni is not a convertible currency outside Tajikistan. We have determined that the functional currency of our subsidiary in Tajikistan is the U.S. dollar, as it reflects the economic substance of the underlying events and circumstances of the company because the company generates most of its revenue from international traffic termination which is priced and paid in the U.S. dollars. In addition, a substantial part of capital expenditures is purchased from international suppliers and priced and paid in the U.S. dollars.

Georgia

The national currency of Georgia is the Georgian lari. We have determined that the functional currency of our subsidiary in Georgia is the Georgian lari, as it reflects the economic substance of the underlying events and circumstances of the company. The Georgian lari is not a convertible currency outside Georgia. As of December 31, 2016, 2015 and 2014, the official National Bank of Georgia Georgian lari-U.S. dollar exchange rates were 2.65, 2.39, and 1.86 Georgian lari per U.S. dollar, respectively. During 2016, the average Georgian lari to U.S. dollar exchange rate was 4.3% higher than the average Georgian lari to U.S. dollar exchange rate during 2015. During 2015, the average Georgian lari-U.S. dollar exchange rate was 28.6% higher than the average Georgian lari-U.S. dollar exchange rate during 2014.

Laos

The national currency of Laos is the Lao kip. We have determined that the functional currency of our subsidiary in Laos is the Lao kip, as it reflects the economic substance of the underlying events and circumstances of the company. The Lao kip is not a convertible currency outside Laos. As of December 31, 2016, 2015 and 2014, Laokip-U.S. dollar exchange rates were 8,184.00, 8,148.00 and 8,099.05 Lao kip per U.S. dollar respectively, as provided by Bloomberg Finance L.P. During 2016, the average Lao kip to U.S. dollar exchange rate was 0.1% lower than the average Lao kip to U.S. dollar exchange rate during 2015. During 2015, the average Laokip-U.S. dollar exchange rate was 1.0% higher than the average Laokip-U.S. dollar exchange rate during 2014.

Italy Joint Venture

For a discussion of foreign currency translation for the Italy Joint Venture, please see “—Italy—Foreign Currency Translation.”

We have implemented a number of risk management activities to minimize currency risk and exposure in certain of the countries in which we, or the Italy Joint Venture operates, as further described in the section of this Annual Report on Form20-F entitled “Item 11—Quantitative and Qualitative Disclosures About Market Risk.”

Foreign Currency Controls and Currency Restrictions

We face currency restrictions or local regulations that impact our ability to extract cash from some of our operating companies.

The official currency in Uzbekistan is not convertible outside Uzbekistan due to local government or banking regulations, delays and restrictions on exchange rates. In addition, currency restrictions have made it difficult to acquire equipment produced outside of Uzbekistan for use in building and maintaining the company’s telecommunications network. In December 2016, a draft Resolution of the President of Uzbekistan was introduced outlining reforms in currency control planned in 2017, including gradual introduction of free conversion of currency. However, it is not yet clear what the changes will be, and when they will be introduced.

In Ukraine, “Kyivstar” JSC cannot expatriate dividends to VEON Ltd. because of restrictions imposed by the National Bank of Ukraine in 2014 to regulate money, credit and currency in Ukraine. Although several of these restrictions were substantially softened and partially abolished in June 2016, several restrictions remain in place in order to prevent any negative impact of currency outflow on the financial market. For example, only dividends accrued in 2014-2015 may be distributed; the monthly amount subject to repatriation is limited to US$5.0 million (in equivalent); there is a detailed examination by the National Bank of Ukraine of all foreign currency purchases at the inter-bank currency market for more than US$50,000 equivalent; the purchase of currency (not to exceed US$50,000 equivalent) cannot be made earlier than on the third working day; there is a ban on the purchase of foreign currency if a client has a US$25,000 equivalent existing already on its accounts; and there is an obligatory sale of 65% of incomings in a foreign currency. For more information about risks related to currency exchange rate fluctuations, see “Item 11—Quantitative and Qualitative Disclosures About Market Risk” and Notes 5 and 18 to our audited consolidated financial statements included elsewhere in this Annual Report on Form20-F.

The banking system in Algeria is still in a period of improvement. The Central Bank has increased the controls on banks, imports (including the implementation of specific licenses for some products), and on the international transfers of funds. From October 2013, a special dispensation from the Bank of Algeria was required for importing 3G equipment and systems. The dispensation was granted in October 2013 and required prior approval from the ARPT and the MPTIC of the detailed lists of equipment and systems to be imported. In addition, there was a ban in place for ournon-3G equipment and systems, which, together with the approval procedure for 3G equipment and systems, caused delays in our procurement process. However, the ban was lifted on January 28, 2015, and from that date, Optimum has been able to import equipment and exchange foreign currency.

In Bangladesh, strict foreign exchange regulations require regulatory approval before a company can engage in certain foreign exchange transactions.

Similarly, in Pakistan, foreign currency financing agreements must be registered with the State Bank of Pakistan, and if there is a default, any default interest payment may require regulatory approval. In addition, the State Bank of Pakistan’s approval is also required for hedging loans denominated in foreign currencies.

Tax

In the future, we expect that our results of operations may be adversely affected by ongoing developmentsa new finance law in RussiaAlgeria, coming into effect in 2017, which will increase VAT from 7% to 19% on data services and Ukraine.”from 17% to 19% on voice services, and additionally, will increase taxes on recharges from 5% to 7%.

For more information on the regulatory environment in which we operate, see Exhibit 99.2—Regulation of Telecommunications.

Certain Performance Indicators

The following discussion analyzes certain operating data, including Adjusted EBITDA, mobile and broadband customer data,customers, mobile MOU, mobile ARPU, mobile data customers and mobile churn ratesfixed-line broadband customers that are not included in our financial statements. We provide this operating data because it is regularly reviewed by our management and our management believes it is useful in evaluating our performance from period to period as set out below. Our management believes that presenting information about mobile and broadbandAdjusted EBITDA, customers, mobile MOU, mobile ARPU and mobile ARPUdata customers is useful in assessing the usage and acceptance of our mobile and broadband products and services, and that presenting our mobile churn rate is useful in assessing our ability to retain mobile customers.services. This operating data is unaudited.

Adjusted EBITDA

The following table shows our Adjusted EBITDA and Adjusted EBITDA margin for the years ended December 31, 2016, 2015 and 2014. Adjusted EBITDA and Adjusted EBITDA margin arenon-IFRS financial measures.

   Year ended December 31, 
   2016  2015(1)  2014(1) 
   (in millions of U.S. dollars) 

Other data:

  

Adjusted EBITDA(1)

   3,232   2,875   5,560 

Adjusted EBITDA margin(1)

   36.4  29.9  41.2

(1)Please see “ExplanatoryNote—Non-IFRS Financial Measures” for more information on how we calculate Adjusted EBITDA and Adjusted EBITDA Margin.

A reconciliation of Adjusted EBITDA to profit/(loss) before tax for the years ended December 31, 2016, 2015 and 2014, is presented below.

   Year ended December 31, 
   2016  2015  2014 
   (in millions of U.S. dollars) 

Adjusted EBITDA

   3,232   2,875   5,560 

Depreciation

   (1,439  (1,550  (1,996

Amortization

   (497  (517  (647

Impairment loss

   (192  (245  (976

Loss on disposals ofnon-current assets

   (20  (39  (68

Finance costs

   (830  (829  (1,077

Finance income

   69   52   52 

Othernon-operating losses/(gains)

   (82  (42  121 

Shares of (loss)/profit of associates and joint ventures accounted for using the equity method

   48   14   (38

Impairment of associates and joint ventures accounted for using the equity method

   (99  —     —   

Net foreign exchange gain/(loss)

   157   (314  (556

Profit/(loss) before tax

   347   (595  375 

The following table shows our cash flows as of and for the years ended December 31, 2016, 2015 and 2014.

   As of and for the year ended
December 31,
 
   2016  2015  2014 
   (in millions of U.S. dollars) 

Cash flow data:

    

Net cash from/(used in) operating activities

   1,875   2,033   5,279 

from continued operations

   1,192   1,104   4,613 

from discontinued operations

   683   929   666 

Net cash from/(used in) investing activities

   (2,671  (2,634  (3,977
  

 

 

  

 

 

  

 

 

 

from continued operations

   (2,022  (2,494  (2,993

from discontinued operations

   (649  (140  (984
  

 

 

  

 

 

  

 

 

 

Net cash from/(used in) before financing activities

   (796  (601  1,302 

Net cash from/(used in) financing activities

   (126  (1,439  1,329 

from continued operations

   (106  (732  2,007 

from discontinued operations

   (20  (707  (678
  

 

 

  

 

 

  

 

 

 

Mobile Customers

We offer both postpaid and prepaid services to mobile customers. As of December 31, 2015,2016, the number of our mobile customers reached approximately 217.4 million (including Italy).207.5 million. Mobile customers are generally customers in the registered customer base as of a given measurement date who engaged in a revenue generating activity at any time during the three months prior to such measurement date. Such activity includes any outgoing calls, customer fee accruals, debits related to service, outgoing SMS and MMS, data transmission and receipt sessions, but does not include incoming calls, SMS and MMS or abandoned calls. Our total number of mobile customers also includes customers using mobile internet service via USB modems. For our business in Italy, prepaid mobile customers are counted in our customer base if they have activated our SIM card in the last 13 months (with respect to new customers) or if they have recharged their mobile telephone credit in the last 13 months and have not requested that their SIM card be deactivated and have not switched to another telecommunications operator via mobile number portability during this period (with respect to our existing customers), unless a fraud event has occurred. Postpaid customers in Italy are counted in our customer base if they have an active contract unless a fraud event has occurred or the subscription is deactivated due to payment default or because they have requested and obtained through mobile number portability a switch to another telecommunications operator.

The following table indicates our mobile customer figures (in millions), as well as our prepaid mobile customers as a percentage of our total mobile customer base,in millions for the periods indicated:

 

  As of December 31,   As of December 31, 
  2015 2014 2013   2016   2015   2014 

Russia

   59.8   57.2   56.5     58.3    59.8    57.2 

Pakistan

   51.6    36.2    38.5 

Algeria

   17.0   17.7   17.6     16.3    17.0    17.7 

Pakistan

   36.2   38.5   37.6  

Bangladesh

   32.3   30.8   28.8     30.4    32.3    30.8 

Ukraine

   25.4   26.2   25.8     26.1    25.4    26.2 

Kazakhstan

   9.5   9.8   9.2  

Uzbekistan

   9.9   10.6   10.5     9.5    9.9    10.6 

HQ and Others(2)

   6.2   6.3   6.1  

Italy

   21.1   21.6   22.3  

Total number of mobile customers (including Italy)(1)

   217.4    218.7    214.4  

Percentage of prepaid customers

   93.8 94.3 92.4

Others(1)

   15.3    15.7    16.1 

Total number of mobile customers(2)

   207.5    196.3    197.1 
  

 

   

 

   

 

 

 

(1)Includes operations in Kazakhstan, Kyrgyzstan, Armenia, Tajikistan, Georgia and Laos for all periods. For a discussion of the treatment of our “Others” category and our operations in Kazakhstan for each of the periods discussed in this Annual Report on Form20-F, please see “—Reportable Segments.”
(2)The customer numbers for 2016, 2015 2014 and 20132014 have been adjusted to remove customers in operations that have been sold.
(2)Include operationssold and exclude (i) the customers in Kyrgyzstan, Armenia, Tajikistan, Georgiaour historical WIND business as of December 31, 2014 and Laos.2015 and (ii) the customers in the new Italy Joint Venture as of December 31, 2016.

Mobile MOU

Mobile MOU measures the monthly average minutes of voice service use per mobile customer. We generally calculate mobile MOU by dividing the total number of minutes of usage for incoming and outgoing calls during the relevant period (excluding guest roamers) by the average number of mobile customers during the period and dividing by the number of months in that period. For our business in Italy, we calculate mobile MOU as the sum of the total traffic (in minutes) in a certain period divided by the average number of customers for the period (the average of each month’s average number of customers (calculated as the average of the total number of customers at the beginning of the month and the total number of customers at the end of the month)) divided by the number of months in that period.

The Algeria, Pakistan and Bangladesh segments measurefor the years ended December 31, 2013 and 2012 measured mobile MOU based on billed minutes, which is calculated by the total number of minutes of usage for outgoing calls (and for Pakistan also includes minutes of usage generated from incoming revenue).

Our management does not analyze mobile This definition differs from the definition of MOU on a segment levelabove. Mobile MOU in the HQAlgeria, Pakistan and Others segment but rather on a country basis.Bangladesh segments has been restated to use the group definition for the years ended December 31, 2016, 2015 and 2014.

Mobile ARPU

Mobile ARPU measures the monthly average revenue per mobile user. We generally calculate mobile ARPU by dividing our mobile service revenue during the relevant period, including data revenue, roaming revenue and interconnect revenue, but excluding revenue from connection fees, sales of handsets and accessories and othernon-service revenue, by the average number of our mobile customers during the period and dividing by the number of months in that period. For Italy, we define mobile ARPU as the measure of the sum of our mobile revenue in the period divided by the average number of

Mobile Data Customers

Mobile data customers are mobile customers who have engaged in revenue generating activity during the period (the averagethree months prior to the measurement date as a result of each month’s average number ofactivities including USB modem Internet access using 2.5G/3G/4G/LTE/HSPA+ technologies. Our historical WIND business measures mobile data customers (calculated as the average of the total number of mobile customers at the beginning of the month and the total number of mobile customers at the end of the month)) divided by based on

the number of months in that period.

Our management does not analyze mobile ARPU on a segment level in the HQactive contracts signed and Others segment but rather on a country basis.

Mobile Churn Rate

We generally define our mobile churn rate as the total number of churned mobile customers over the reported period expressed as a percentage of the average of our mobile customer base at the starting date and at the ending date of the period. The total number of churned mobile customers is calculated as the difference between the number of newincludes customers who engaged in a revenue generating activity inhave performed at least one mobile Internet event during the reported period and the change in theprevious month. For Algeria, mobile customer base between the starting date and the ending date of the reported period. Migration between prepaid and postpaid forms of payment and between tariff plans may technically be recorded as churn,

which contributes to our mobile churn rate even though we do not lose those customers. For our business in Italy, mobile churn is defined as the rate at whichdata customers are disconnected from our network, or are removed from our customer base due to inactivity, fraud or payment default. In Italy, our mobile churn is calculated by dividing the total number of customer disconnections (including3G customers who disconnect and reactivate with ushave performed at a later stage with a different SIM card) for a given period byleast one mobile data event on the average number of customers for that period (calculated as3G network during the average of each month’s average number of customers (calculated as the average of the total number of customers at the beginning of the month and the total number of customers at the end of the month)) divided by the number of months in that period.previous four months.

Fixed-Line Broadband Customers

BroadbandFixed broadband customers are generallyfixed customers in the registered customer base who were engaged in a revenue generating activity using fixed broadband Internet access in the three-month period prior to the measurement date. In Russia and Ukraine, such activity includes monthly internet access using FTTB, xDSL and WiFi technologies, as well as mobile internet access via USB modems using GPRS/3G/HSDPAWi-Fi technologies. In Italy, we measure fixed-line broadband customers based on the number of active contracts signed, while mobile broadband customers are those consumers who have performed at least one mobile internet event in the previous month on GPRS/3G/HSPA/4G/LTE network technology. Mobile broadband customers in Kazakhstan and Uzbekistan (as well as in Kyrgyzstan, Armenia, Tajikistan and Georgia) are those who have performed at least one mobile internet event in the three-month period prior to the measurement date, as well as fixed internet access using FTTB, xDSL and WiFi technologies.

Recent Accounting Pronouncements

Please refer to Note 3 to our audited consolidated financial statements included elsewhere in this Annual Report on Form 20-F.20-F for a discussion of new accounting pronouncements not yet adopted by the company.

Results of Operations

Overview

Our total operating revenue was US$9,6258,885 million for the year ended December 31, 2015,2016, compared to US$13,5179,606 million for the year ended December 31, 2014.2015. Our operating profit was US$1,084 million for the year ended December 31, 2016, compared to US$524 million for the year ended December 31, 2015, compared to US$1,873 million for the year ended December 31, 2014.2015. The lossprofit for the year attributable to the owners of the parent was US$2,328 million for the year ended December 31, 2016, compared to a loss of US$655 million for the year ended December 31, 2015, compared to2015. For a lossdiscussion of US$647 million for the year endedmaterial changes between periods, see “—Consolidated Results—Year Ended December 31, 2014.2016 Compared to Year Ended December 31, 2015.”

We use the U.S. dollar as our reporting currency. The functional currencies of our group are the Russian ruble in Russia, the Pakistani rupee in Pakistan, the Algerian dinar in Algeria, the Pakistani rupee in Pakistan, the Bangladeshi taka in Bangladesh, the Ukrainian hryvnia in Ukraine, the Kazakh tenge in the Republic of Kazakhstan, the Uzbek som in Uzbekistan, the Kyrgyz som in Kyrgyzstan, the Armenian dram in the Republic of Armenia, the U.S. dollar in Tajikistan, the Georgian lari in Georgia and the Lao kip in Laos andLaos. The functional currency of the Euro in Italy.Italy Joint Venture is the euro.

Due to the significant fluctuation of thenon-U.S. dollar functional currencies against the U.S. dollar in the periods covered by this discussion and analysis, changes in our consolidated operating results in functional currencies differ from changes in our operating results in reporting currencies during some of these periods. In the following discussion and analysis, we have indicated our operating results in both reporting and functional currencies and the devaluation or appreciation of functional currencies where it is material to explaining our operating results. For more information about exchange rates relating to our functional currencies, see “—Certain Ongoing Factors Affecting ourOur Financial Position and Results of Operations—Foreign Currency Translation” below.

Consolidated results

FinancialThe financial results for 20142015 and 2013 are restated to2014 reflect the classification of WIND Italy as a discontinued operation.

   Year ended December 31, 
   2015   2014   2013 
   (In millions of US dollars) 

Service revenue

   9,332     13,231     15,472  

Sale of equipment and accessories

   190     218     391  

Other revenue

   103     68     103  
  

 

 

   

 

 

   

 

 

 

Total operating revenue

   9,625     13,517     15,966  
  

 

 

   

 

 

   

 

 

 

Operating expenses

      

Service costs

   1,956     2,962     3,595  

Cost of equipment and accessories

   231     252     438  

Selling, general and administrative expenses

   4,563     4,743     6,256  

Depreciation

   1,550     1,996     2,245  

Amortization

   517     647     808  

Impairment loss

   245     976     2,963  

Loss on disposals of non-current assets

   39     68     93  
  

 

 

   

 

 

   

 

 

 

Total operating expenses

   9,101     11,644     16,398  
  

 

 

   

 

 

   

 

 

 

Operating profit

   524     1,873     (432
  

 

 

   

 

 

   

 

 

 

Finance costs

   829     1,077     1,213  

Finance income

   (52   (52   (90

Other non-operating losses/(gains)

   42     (121   (84

Shares of loss/(profit) of associates and joint ventures accounted for using the equity method

   (14   38     159  

Net foreign exchange (gain)/ loss

   314     556     12  
  

 

 

   

 

 

   

 

 

 

(Loss)/profit before tax

   (595   375     (1,642
  

 

 

   

 

 

   

 

 

 

Income tax expense

   220     598     1,813  
  

 

 

   

 

 

   

 

 

 

(Loss)/profit for the year from continuing operations

   (815   (223   (3,455
  

 

 

   

 

 

   

 

 

 

(Loss)/profit after tax for the year from discontinued operations

   262     (680   (633
  

 

 

   

 

 

   

 

 

 

(Loss)/profit for the year

   (553   (903   (4,088
  

 

 

   

 

 

   

 

 

 

Attributable to:

      

The owners of the parent (continuing operations)

   (917   33     (1,992

The owners of the parent (discontinued operations)

   262     (680   (633

Non-controlling interest

   102     (256   (1,463
  

 

 

   

 

 

   

 

 

 
   (553   (903   (4,088

The table below shows, Our financial results for 2016 include the periods indicated, the following consolidated statement of operations data expressed10 months ended October 31, 2016 with WIND classified as a percentage of consolidated total operating revenue:discontinued operation and the two months ended December 31, 2016 with the Italy Joint Venture accounted for as an equity investment.

 

  Year ended December 31,   Year ended December 31, 
  2015 2014 2013   2016 2015(1) 2014(1) 
  (in millions of U.S. dollars, except per
share amounts and as indicated)
 

Consolidated income statements data:

    

Service revenue

   97 97 97   8,553   9,313   13,200 

Sale of equipment and accessories

   2 2 2   184   190   218 

Other revenue

   1 1 1   148   103   68 
  

 

  

 

  

 

   

 

  

 

  

 

 

Total operating revenue

   100.0 100.0 100.0   8,885   9,606   13,486 
  

 

  

 

  

 

   

 

  

 

  

 

 

Operating expenses

        

Service costs

   20 22 23   1,769   1,937   2,931 

Cost of equipment and accessories

   2 2 3   216   231   252 

Selling, general and administrative expenses

   47 35 39   3,668   4,563   4,743 

Depreciation

   16 15 14   1,439   1,550   1,996 

Amortization

   497   517   647 

Impairment loss

   192   245   976 

Loss on disposals ofnon-current assets

   20   39   68 

Total operating expenses

   7,801   9,082   11,613 
  

 

  

 

  

 

 

Operating profit

   1,084   524   1,873 

Finance costs

   830   829   1,077 

Finance income

   (69  (52  (52

Othernon-operating losses/(gains)

   82   42   (121

Share of (profit) / loss of associates and joint ventures accounted for using the equity method

   (48  (14  38 

Impairment of associates and joint ventures accounted for using the equity method

   99   —     —   

Net foreign exchange (gain)/ loss

   (157  314   556 

Profit/(loss) before tax

   347   (595  375 
  

 

  

 

  

 

 

Income tax expense

   635   220   598 
  

 

  

 

  

 

 

(Loss)/profit for the year from continuing operations

   (288  (815  (223
  

 

  

 

  

 

 

Profit/(loss) after tax for the period from discontinued operations

   920   262   (680

Profit on disposal of discontinued operations, net of tax

   1,788   —     —   

Profit/(loss) after tax for the period from discontinued operations

   2,708   262   (680

Profit/(loss) for the year

   2,420   (553  (903

Attributable to:

    

The owners of the parent (continuing operations)

   (380  (917  33 

The owners of the parent (discontinued operations)

   2,708   262   (680

Non-controlling interest

   92   102   (256
  

 

  

 

  

 

 
   2,420   (553  (903
  

 

  

 

  

 

 

Earnings/(loss) per share from continuing operations

    

Basic, (loss)/profit for the year attributable to ordinary equity holders of the parent

   (0.22  (0.52  0.02 

Diluted, (loss)/profit for the year attributable to ordinary equity holders of the parent

   (0.22  (0.52  0.02 

Earnings/(loss) per share from discontinued operations

    

Basic, (loss)/profit for the year attributable to ordinary equity holders of the parent

   1.55   0.15   (0.39

Diluted, (loss)/profit for the year attributable to ordinary equity holders of the parent

   1.55   0.15   (0.39

Weighted average number of common shares (millions)

   1,749   1,748   1,748 

Dividends declared per share

   0.23   0.035   0.035 

(1)Certain comparative amounts have been reclassified to conform to the current period’s presentation. For more information, please refer to Note 8 of our audited consolidated financial statements included elsewhere in this Annual Report on Form20-F.

   Year ended December 31, 
   2015  2014  2013 

Amortization

   5  5  5

Impairment loss

   3  7  19

Loss on disposals of non-current assets

   1  1  1
  

 

 

  

 

 

  

 

 

 

Total operating expenses

   95  86  103
  

 

 

  

 

 

  

 

 

 

Operating profit

   5  14  (3)
  

 

 

  

 

 

  

 

 

 

Finance costs

   9  8  8

Finance income

   (1)  (0)  (1)

Other non-operating losses/(gains)

   1  (1)  (1)

Shares of loss/(profit) of associates and joint ventures accounted for using the equity method

   (0)  0  1

Net foreign exchange (gain)/loss

   3  4  0
  

 

 

  

 

 

  

 

 

 

Profit/(loss) before tax

   (6)  3  10
  

 

 

  

 

 

  

 

 

 

Income tax expense

   2  4  11

(Loss)/profit for the year from continuing operations

   (8)  (2)  (22)

(Loss)/profit after tax for the year from discontinued operations

   3  (5)  (4)
  

 

 

  

 

 

  

 

 

 

Profit/(loss) for the year

   (6)  (7)  (26)
  

 

 

  

 

 

  

 

 

 

Attributable to:

    

The owners of the parent

   (7)  (5)  (16)

Non-controlling interest

   1  (2)  (9)
  

 

 

  

 

 

  

 

 

 
   (6)  (7)  (26)
  

 

 

  

 

 

  

 

 

 

The tables below show for the periods indicated selected information about the results of operations in each of our reportable segments. For more information regarding our segments, see Note 7 to our audited consolidated financial statements included elsewhere in this Annual Report on Form20-F.

Segmentation of Total Operating Revenue (in millions of U.S. dollars)

 

  Year ended December 31,   Year ended December 31, 
  2015   2014   2013   2016   2015   2014 
  (In millions of US dollars)   in millions of U.S. dollars 

Russia(1)

   4,602     7,459     9,109     4,097    4,583    7,428 

Pakistan

   1,295    1,014    1,010 

Algeria

   1,273     1,692     1,796     1,040    1,273    1,692 

Pakistan

   1,014     1,010     1,069  

Bangladesh

   604     563     504     621    604    563 

Ukraine

   622     1,062     1,610     586    622    1,062 

Kazakhstan

   598     755     839  

Uzbekistan

   711     718     673     663    711    718 

HQ and Others

      

Other Countries(1)

   470     566     602  

Intercompany eliminations and other

   (269   (308   (236

HQ(2)

   10    —      —   

Others(3)

   573    799    1,013 
  

 

   

 

   

 

   

 

   

 

   

 

 

Total

   9,625     13,517     15,966     8,885    9,606    13,486 
  

 

   

 

   

 

   

 

   

 

   

 

 

 

(1)Total operatingCertain comparative amounts have been reclassified to conform to the current period’s presentation. For more information, please refer to Note 8 of our audited consolidated financial statements included elsewhere in this Annual Report on Form20-F.
(2)HQ includes transactions related to management activities within the group, reported as a stand-alone segment for the year ended December 31, 2016 and restated as a separate segment for the years ended December 31, 2015 and 2014. For a discussion of the treatment of our “HQ” segment for each of the periods discussed in this Annual Report on Form20-F, please see “—Reportable Segments.”
(3)Beginning with the year ended December 31, 2016, “Others” is no longer a reportable segment and therefore is included herein for the year December 31, 2016 only as a reconciling category between our total revenue and the revenue of our seven reportable segments. For historical periods, “Others” has been included as a stand-alone segment for Kyrgyzstan, Armenia, Tajikistan, Georgiapurposes of reconciliation with the historical “HQ and Laos.Others” segment data. For a discussion of the treatment of our “Others” segment and our operations in Kazakhstan for each of the periods discussed in this Annual Report on Form 20-F, please see “—Reportable Segments.”

The following table shows theSegmentation of Total Operating Revenue (as a percentage of our total operating revenue represented by each reportable segment’s total operating revenue from external customers (excluding intersegment revenue) for each reportable segment for the periods indicated:

 

   Year ended December 31, 
   2015  2014  2013 

Russia

   47.8  55.2  57.1

Algeria

   13.2  12.5  11.2

Pakistan

   10.5  7.5  6.7

Bangladesh

   6.3  4.2  3.2

Ukraine

   6.5  7.9  10.1

Kazakhstan

   6.2  5.6  5.3

Uzbekistan

   7.4  5.3  4.2

HQ and Others

    

Other Countries(1)

   4.9  4.2  3.8

Intercompany eliminations and other

   (2.8)%   (2.4)%   (1.6)% 
  

 

 

  

 

 

  

 

 

 

Total

   100.0   100.0  100.0
  

 

 

  

 

 

  

 

 

 
   Year ended December 31, 
   2016  2015  2014 
   

(percentage of total

operating revenue)

 

Russia(1)

   46  48  55

Pakistan

   15  11  7

Algeria

   12  13  13

Bangladesh

   7  6  4

Ukraine

   7  6  8

Uzbekistan

   7  7  5

HQ(2)

   0  —     —   

Others(3)

   6  8  8
  

 

 

  

 

 

  

 

 

 

 

(1)Total operatingCertain comparative amounts have been reclassified to conform to the current period’s presentation. For more information, please refer to Note 8 of our audited consolidated financial statements included elsewhere in this Annual Report on Form20-F.
(2)HQ includes transactions related to management activities within the group. For a discussion of the treatment of our “HQ” segment for each of the periods discussed in this Annual Report on Form20-F, please see “—Reportable Segments.”
(3)Beginning with the year ended December 31, 2016, “Others” is no longer a reportable segment and therefore is included herein for the year December 31, 2016 only as a reconciling category between our total revenue and the revenue of our seven reportable segments. For historical periods, “Others” has been included as a stand-alone segment for Kyrgyzstan, Armenia, Tajikistan, Georgiapurposes of reconciliation with the historical “HQ and Laos.Others” segment data. For a discussion of the treatment of our “Others” segment and our operations in Kazakhstan for each of the periods discussed in this Annual Report on Form 20-F, please see “—Reportable Segments.”

Segmentation of Adjusted EBITDA(1)

 

  Year ended December 31,   Year ended December 31, 
  2015   2014   2013   2016 2015 2014 
  (In millions of US dollars)   (in millions of U.S. dollars) 

Russia(2)

   1,825     2,980     3,815     1,574   1,825   2,980 

Pakistan

   507   409   386 

Algeria

   684     857     (212   547   684   857 

Pakistan

   409     386     441  

Bangladesh

   242     219     187     267   242   219 

Ukraine

   292     484     781     306   292   484 

Kazakhstan

   276     349     390  

Uzbekistan

   437     461     347     395   437   461 

HQ and Others

      

Other Countries(1)

   221     228     264  

HQ and Other

   (1,511   (404   (336

HQ(3)

   (421  (1,291  (233

Others(4)

   57   277   406 
  

 

   

 

   

 

   

 

  

 

  

 

 

Total

   2,875     5,560     5,677     3,232   2,875   5,560 
  

 

   

 

   

 

   

 

  

 

  

 

 

 

(1)Adjusted EBITDA is anon-IFRS financial measure. Please see “ExplanatoryNote—Non-IFRS Financial Measures” for more information on how we calculate Adjusted EBITDA. For the reconciliation of Adjusted EBITDA to profit for the year, the most directly comparable IFRS financial measure, in “Item 5—Certain Performance Indicators—Adjusted EBITDA” and Note 7 to our audited consolidated financial statements included herein.
(2)Certain comparative amounts have been reclassified to conform to the current period’s presentation. For more information, please refer to Note 8 of our audited consolidated financial statements included elsewhere in this Annual Report on Form20-F.
(3)HQ includes transactions related to management activities within the group. Adjusted EBITDA for Kyrgyzstan, Armenia, Tajikistan, Georgiathe HQ segment consists of costs incurred in our HQ segment. For a discussion of the treatment of our “HQ” segment for each of the periods discussed in this Annual Report on Form20-F, please see “—Reportable Segments.”
(4)Beginning with the year ended December 31, 2016, “Others” is no longer a reportable segment and Laos.therefore is included herein for the year December 31, 2016 only as a reconciling category between our total Adjusted EBITDA and the Adjusted EBITDA our seven reportable segments. For historical periods, “Others” has been included as a stand-alone segment for purposes of reconciliation with the historical “HQ and Others” segment data. For a discussion of the treatment of our “Others” segment and our operations in Kazakhstan for each of the periods discussed in this Annual Report on Form 20-F, please see “—Reportable Segments.”

RevenueYear Ended December 31, 2016 Compared to Year Ended December 31, 2015

DuringTotal Operating Revenue

Our consolidated total operating revenue decreased by 8% to US$8,885 million during 2016 compared to US$9,606 million during 2015 primarily due to a decrease of total operating revenue of 11% in Russia, 18% in Algeria, 6% in Ukraine and 7% in Uzbekistan, due to the three yearsdecrease in the average exchange rate from ruble to the U.S. dollar in Russia in 2016 (despite the increase of the spot exchange rate at December 31, 2016 as compared to December 31, 2015) and due to the depreciation of functional currencies against the U.S. dollar in Algeria, Ukraine and Uzbekistan, offset by an increase of total operating revenue of 28% in Pakistan, due to double-digit growth in Mobilink coupled with the consolidation of Warid following July 1, 2016 and 3% in Bangladesh, each as described in greater detail below. The discussion of revenue by reportable segments includes intersegment revenue. Our management assesses the performance of each reportable segment on this basis because it believes the inclusion of intersegment revenue better reflects the true performance of each segment on a stand-alone basis.

Total Operating Expenses

Our consolidated total operating expenses decreased by 14% to US$7,801 million during 2016 compared to US$9,082 million during 2015. The decrease was primarily due to a US$900 million provision with respect to agreements with the SEC, DOJ and OM, included in operating expenses for the year ended December 31, 2015, we generated revenue from providing voice, datathat was not included in our consolidated total operating expenses for 2016. We also saw a decrease in service costs and other telecommunication services through a rangecost of traditional and broadband mobile and fixed technologies, as well as selling equipment and accessories.

Service Revenue

Our service revenue included revenue from airtime charges from postpaid and prepaid customers, monthly contract fees, time charges from customers online using internet services, interconnect fees from other mobile and fixed-line operators, roaming charges and charges for VAS such as messaging, data and infotainment. Roaming revenue includes both revenue from our customers who roam outside of their home country networks and revenue from other wireless carriers for roaming by their customers on our network. Roaming revenue does not include revenue from our own customers roaming while traveling across Russian regions within our network (so called “intranet roaming”).

Sales of Equipment and Accessories and Other Revenue

We sold mobile handsets, equipment and accessories of US$183 million, a decrease in impairment losses of US$53 million and a decrease in depreciation and amortization expenses of US$131 million for the year ended December 31, 2016 as compared to our customers. December 31, 2015.

Adjusted EBITDA

Our other revenueconsolidated Adjusted EBITDA increased by 12% to US$3,232 million during 2016 compared to US$2,875 million during 2015, primarily due to a US$900 million provision with respect to agreements with the SEC, DOJ and OM, included revenue from site sharing and other services provided by VimpelCom.

Expenses

Operating Expenses

Duringin operating expenses for the three yearsyear ended December 31, 2015, we had two categories ofthat was not included in our consolidated total operating expenses for 2016, which was partially offset by a decrease in revenue during 2016. Adjusted EBITDA is anon-IFRS financial measure. Please see “ExplanatoryNote—Non-IFRS Financial Measures” for more information on how we calculate Adjusted EBITDA. For the reconciliation of Adjusted EBITDA to profit for the year, the most directly attributablecomparable IFRS financial measure, in “Item 5—Certain Performance Indicators—Adjusted EBITDA” and Note 7 to our revenue: service costsaudited consolidated financial statements included herein.

Depreciation and Amortization Expenses

Our consolidated depreciation and amortization expenses decreased by 6% to US$1,936 million in 2016 compared to US$2,067 million in 2015. The decrease was primarily the costsresult of depreciation of our functional currencies against the U.S. dollar, partially offset by accelerated depreciation due to the equipment swap in Ukraine and Pakistan.

Impairment Loss

Our consolidated impairment loss decreased by 22% to US$192 million in 2016 compared to US$245 million in 2015. The impairment loss in 2016 primarily related to goodwill impairment in Kyrgyzstan of US$49 million; goodwill, property, equipment and accessories.intangible assets impairment in Tajikistan of US$76 million; property, equipment and intangible assets impairment in Georgia for US$29 million and a US$30 million impairment in connection with our transformation strategy and commitment to network modernization, including our plans forre-evaluating our existing network. The impairment loss in 2015 primarily related to goodwill impairment in Ukraine of US$51 million and in Armenia of US$44 million. For further information on our impairment loss, please see Note 10 of our audited consolidated financial statements included elsewhere in this Annual Report on Form20-F.

Service CostsLoss on Disposals ofNon-current Assets

Service costs included interconnection and traffic costs, channel rental costs, telephone line rental costs, roaming expenses and chargesOur consolidated loss on disposals ofnon-current assets decreased by 49% to US$20 million during 2016 compared to US$39 million during 2015, mainly due to relatively higher cash considerations received for connection to special lines for emergencies.assets sold.

Costs of Equipment and AccessoriesOperating Profit

Our costsconsolidated operating profit increased by 107% to US$1,084 million in 2016 compared to US$524 million in 2015 due to the decrease of equipmenta provision with respect to agreements with the SEC, DOJ and accessories sold representedOM, included in operating expenses for the amount that was payable for these goods, net of VAT. We purchased handsets, equipment and accessories from third party manufacturers for resale to our customers for use on our networks.

In addition to service costs and the costs of equipment and accessories, during the three yearsyear ended December 31, 2015, that was not included in our consolidated total operating expenses included:for 2016, and lower operating expenses, partially offset by overall decrease in revenue.

Selling, GeneralNon-operating Profits and Administrative ExpensesLosses

Finance Costs and Finance Income

Our selling, generalconsolidated finance costs were broadly stable and administrative expenses include:

dealers’ commissions;

salaries and outsourcing costs, including related social contributions requiredamounted to US$830 million in 2016 compared to US$829 million in 2015. Our finance income increased by law;

marketing and advertising expenses;

repair and maintenance expenses;

rent, including lease payments33% to US$69 million for base station sites;

utilities;

provisionthe year ended December 31, 2016 compared to US$52 million for doubtful accounts;

stock price-based compensation expenses;

litigation provisions; and

other miscellaneous expenses, such as insurance, operating taxes, license fees, and accounting, audit and legal fees.

Depreciation and Amortization Expense

We depreciated the capitalized costs of our tangible assets, which consisted mainly of telecommunications equipment including software and buildings that we owned. We amortized our intangible assets, which consistedyear ended December 31, 2015, primarily of telecommunications licenses, telephone line capacity for local numbers and customer relations acquired in business combinations.

Impairment Loss

Impairment loss represents lossesdue to increased interest from impairment of long-lived assets, including goodwill, as well as investments in associates.bank deposits.

Loss on DisposalsOtherNon-operating Losses/(Gains)

We recorded US$82 million in othernon-operating losses during 2016 compared to US$42 million in losses during 2015, an increase of Non-current Assets

Loss on disposal95%. The change was primarily due to the negative fair value change of non-current assets represents losses from disposal of non-current assets when they are sold or written off.

Finance Costs

We incurred interest expense on our vendor financing agreements, loans from banks, bonds, capital leases and other borrowings net of amounts capitalized. Our interest bearing liabilities carry both fixed and floating interest rates. On our borrowings with a floating interest rate,foreign exchange contracts by US$120 million in 2016, partially offset by the interest rate is linked to LIBOR, AB SEK, MosPRIME, KIBOR, Bangladeshi T-Bill and Bank of Algeria Re-Discount Rate. Our interest expense depends on a combination of prevailing interest rates and the amount of our outstanding interest bearing liabilities. Of our interest bearing liabilities, taking into account the effect of hedges, 77% have fixed rates and 23% have floating rates.

Finance Income

Finance income represents income earned on cash deposited in banks and on loans provided to other parties.

Other Non-operating (Gains)/Losses

Our other non-operating (gains)/losses primarily include the effect of change ofincreased fair value of derivatives not designated as hedgesinvestments in financial assets by US$21 million and other assets whenthe increased fair value assessment is required under IFRS, results of disposal of our investments and other non-operating activities.embedded derivatives by US$12 million.

Shares of Loss/(Profit)/Loss of Associates and Joint Ventures Accounted for Using the Equity Method

SharesWe recorded a profit of (profit)/loss ofUS$48 million from our investments in associates and joint ventures accountedin 2016 compared to a profit of US$14 million in 2015, an increase of 243%. This was mainly driven by profit from the Italy Joint Venture of US$59 million.

Impairment of Associates and Joint Ventures Accounted for usingUsing the equity method represent our shareEquity Method

During 2016, an impairment of US$99 million was recorded in profit and lossrespect of ourthe investment in Euroset, due to operational underperformance of the joint ventures and associates accounted for using the equity method, primarily represented by Euroset.venture.

Net Foreign Exchange Loss/(Gain)/Loss

The functional currenciesWe recorded a gain of our group areUS$157 million from foreign currency exchange in 2016 compared to a loss of US$314 million from foreign currency exchange in 2015. This trend was primarily driven by the appreciation of the Russian ruble in Russia, the Algerian dinar in Algeria, the Pakistani rupee in Pakistan, the Bangladeshi taka in Bangladesh, the Ukrainian hryvnia in Ukraine, the Kazakh tenge in the Republic of Kazakhstan, the Uzbek som in Uzbekistan, the Kyrgyz som in Kyrgyzstan, the Armenian dram in the Republic of Armenia,against the U.S. dollar in Tajikistan,2016 compared to the Georgian laridepreciation of the Russian ruble against the U.S. dollar in Georgia, the Lao kip in Laos and the Euro in Italy. Monetary assets and liabilities denominated in foreign currencies are translated into our respective functional currencies on the relevant balance sheet date. We record changes in the values of such assets and liabilities as a result of exchange rate changes in our results of operations under the line item net foreign exchange (loss)/gain.2015.

Income Tax Expense

The statutory income tax rate in Russia, Kazakhstan, Laosrates during the years ended December 31, 2016 and Armenia in 2015 2014 and 2013 was 20.0% for each country. In Algeria, the statutorycountry in which we operate were as follows:

   Year ended December 31, 
   2016  2015 

Russia

   20.0  20.0

Pakistan

   31.0  32.0

Algeria

   26.0  26.0

Bangladesh

   45.0  45.0

Ukraine

   18.0  18.0

Uzbekistan*

   50.0  7.5

Kazakhstan

   20.0  20.0

Kyrgyzstan

   10.0  10.0

Armenia

   10.0  20.0

Georgia

   15.0  15.0

Luxembourg

   22.47  22.47

Netherlands

   25.0  25.0

Tajikistan

   24.0  24.0

Laos

   20.0  20.0

Italy

   27.5  27.5

Italy regional tax

   3.9  4.8

*effective tax rate in Uzbekistan is 53.3% due to additional subnational tax

Our consolidated income tax rateexpense increased by 189% to US$635 million in 2016 compared to US$220 million in 2015. The increase in income taxes was 26%primarily due to an increase in 2015, 23% in 2014 and 25% in 2013. The statutory income tax rate in PakistanUzbekistan from 7.5% to 50% and higher profits in countries with higher nominal tax rates. Furthermore, the historical WIND business has tax losses, for which a deferred tax asset has been recognized of approximately US$95 million. As a result of the Italy Joint Venture, we will no longer be able to offset these losses against future profits of the Italy Joint Venture. As a consequence, the deferred tax asset of US$95 million was 32%written

down. In addition, in 2015 33% in 2014 and 34% in 2013. The statutorywe decreased the provisions for future withholding taxes on intercompany dividends by US$200 million. For information regarding our income tax, rate in Bangladesh was 45.0% in 2015, 2014 and 2013, respectively. The statutory income tax rate in Ukraine was 18% in 2015, 18% in 2014 and 19.0% in 2013. In Uzbekistan, the income tax rate was 7.5% in 2015, 8.0% in 2014 and 9.0% respectively in 2013 (and 8% local infrastructure development tax, which is assessed on income after corporate income tax). The statutory income tax rate in Kyrgyzstan in 2015, 2014 and 2013 was 10.0%. The statutory income tax rate in Georgia was 15.0% in 2015, 2014 and 2013 respectively. The statutory income tax rate in Luxembourg was 22.47% in 2015, 22.47% in 2014 and 22.05% in 2013 (and 6.75% regional tax, which is assessed on income). The statutory income tax rate in the Netherlands was respectively 25.0% in 2015, 2014 and 2013. The statutory tax rate of Tajikistan was 24.0% in 2015 and 25.0% in 2014 and 2013. The statutory income tax rate in Italy was 27.5% in 2015, 2014 and 2013 (and 4.82% in 2015, 4.55% in 2014 and 4.58% in 2013 as a regional tax, which is assessed on income).

Discontinued Operations

The line item discontinued operations represents the results of our operations in Italy, which is classified as an asset held for sale and discontinued operation. For more information, please see Note 611 to our audited consolidated financial statements included elsewhere in this Annual Report on Form20-F.

(Loss)/profit for the year from continuing operations

In 2016, our consolidated loss for the period from continuing operations was US$288 million, compared to US$815 million of loss in 2015, primarily as a result of the US$900 million provision with respect to agreements with the SEC, DOJ and OM, included in operating expenses for the year ended December 31, 2015, that was not included in our consolidated total operating expenses for 2016, and for the other reasons described above. See “—Factors Affecting Comparability of Our 2016, 2015 and 2014 Financial Position and Results of Operations.”

Profit/(loss) for the year from discontinued operations

In 2016, our consolidated profit after tax for the period from discontinued operations, which is comprised primarily of our historical WIND operations in Italy, was US$2,708 million, compared to US$262 million of profit for the year ended December 31, 2015. The completion of the Italy Joint Venture transaction resulted in anon-cash gain on disposal of US$1,788 million, which is the difference between the book value of the deconsolidated Italian operations and the fair value of the investment in the new joint venture recorded on the balance sheet.

Profit for the Year Attributable to the Owners of the Parent

In 2016, the consolidated profit for the period attributable to the owners of the parent was US$2,328 million compared to a loss of US$655 million in 2015. The increase was mainly due to the gain recognized on the disposal of the discontinued operation and other factors as discussed above.

Profit for the Year Attributable toNon-controlling Interest

Our profit for the period attributable tonon-controlling interest was US$92 million in 2016 compared to a profit of US$102 million, a decrease of 9.8%, in 2015 as a result of decreased profit for the year in Kazakhstan and Kyrgyzstan, partially offset by increased profit by Global Telecom Holding Group.

Year Ended December 31, 2015 Compared to Year Ended December 31, 2014

Total Operating Revenue

Our consolidated total operating revenue decreased by 29% to US$9,6259,606 million during 2015 fromcompared to US$13,51713,486 million during 2014 primarily due to a decreasedecreases of total operating revenue of 38% in Russia, 25% in Algeria and 41% in Ukraine, largely related to the depreciation of functional currencies against the U.S. dollar in 2015, as described in greater detail below. The discussion of revenue by reportable segments includes intersegment revenue. Our management assesses the performance of each reportable segment on this basis because it believes the inclusion of intersegment revenue better reflects the true performance of each segment on a stand-alone basis.

Total Operating Expenses

Our consolidated total operating expenses decreased by 22% to US$9,1019,082 million during 2015 fromcompared to US$11,64411,613 million during 2014, and represented 95% and 86% of total operating revenue in 2015 and 2014, respectively. The decrease in absolute terms was primarily due to a decrease in service costs and cost of

equipment and accessories of US$1,0271,015 million, lower impairment losses by US$731 million and a decrease in depreciation and amortization expenses of US$576 million. Our service costs and cost of equipment and accessories was reclassified for the year ended December 31, 2015 to conform to the current period’s presentation. For more information, please refer to Note 8 of our audited consolidated financial statements included elsewhere in this Annual Report on Form20-F. Such decreases in 2015 compared to 2014, were largely related to depreciation of functional currencies against the U.S. dollar in 2015, partially offset by recognized exceptional items in a total amount of US$1,051 million in 2015, including the US$900 million Uzbekistan provision in connection with the investigations byrespect to agreements with the SEC, DOJ and OM, included in operating expenses for the year ended December 31, 2015, and transformation costs of US$138 million related to our performance transformation program. In 2014, we recognized exceptional items in a total amount of US$65 million, mainly related to the closing of the Algeria Transaction.sale by GTH, of anon-controlling 51% interest in OTA to theFonds National d’Investissement.

Service Costs

Our consolidated service costs decreased by 34% to US$1,9561,937 million during 2015 fromcompared to US$2,9622,931 million during 2014. As a percentage of consolidated total operating revenue, our service costs decreased to 20% during 2015 fromcompared to 22% during 2014. The decrease in absolute terms was primarily due to decreased revenues related to currency devaluations of functional currencies against the U.S. dollar.

Cost of Equipment and Accessories

Our consolidated cost of equipment and accessories decreased by 8% to US$231 million in 2015 fromcompared to US$252 million in 2014. This decrease was primarily due to a devaluation of functional currencies against the U.S. dollar.

Selling, General and Administrative Expenses

Our consolidated selling, general and administrative expenses decreased by 4% to US$4,563 million during 2015 fromcompared to US$4,743 million during 2014. This decrease was primarily due to the depreciation of functional currencies against the U.S. dollar, partially offset by recognized exceptional items in a total amount of US$1,051 million in 2015, including the US$900 million Uzbekistan provision in connection with the investigations by the SEC, DOJ and OM and transformation costs of US$138 million related to our performance transformation program. In 2014, we recognized exceptional items in a total amount of US$65 million, mainly related to the closing of the Algeria Transaction. For more information about our provisions, see Note 2425 to our audited consolidated financial statements included elsewhere in this Annual Report on Form20-F. As a percentage of consolidated total operating revenue, our consolidated selling, general and administrative expenses increased to 47% in 2015 fromcompared to 35% in 2014, mainly due to the exceptional items mentioned above.

Adjusted EBITDA

Our consolidated adjusted EBITDA decreased by 48% to US$2,875 million during 2015 fromcompared to US$5,560 million during 2014, primarily due to decreased revenues related to currency devaluations and the exceptional items mentioned above. Adjusted EBITDA is anon-IFRS financial measure. Please see “ExplanatoryNote—Non-IFRS Financial Measures” for more information on how we calculate Adjusted EBITDA. For the reconciliation of Adjusted EBITDA to profit for the year, the most directly comparable IFRS financial measure, in “Item 5—Certain Performance Indicators—Adjusted EBITDA” and Note 7 to our audited consolidated financial statements included herein.

Depreciation and Amortization Expenses

Our consolidated depreciation and amortization expenses decreased by 22% to US$2,067 million in 2015 fromcompared to US$2,643 million in 2014. The decrease was primarily the result of depreciation of our functional currencies against the U.S. dollar.

Impairment Loss

Our consolidated impairment loss was US$245 million in 2015 compared to US$976 million in 2014. The impairment loss in 2015 primarily related to impairment of obsolete network equipment in Pakistan of US$52 million, in Russia of US$28 million, obsolete network equipment and goodwill in Ukraine of US$66 million and impairment of goodwill in Armenia of US$44 million. The impairment loss in 2014 primarily related to impairment of goodwill and other assets related to Ukraine of US$767 million, in Pakistan of US$163 million, and goodwill and other assets in Laos, Georgia, Bangladesh, Burundi and Central African Republic of US$172 million which was partially offset by an impairment release as a result of the sale of our debt and equity interest in Wind Canada of US$110 million.

Loss on Disposals ofNon-current Assets

Our consolidated loss on disposals ofnon-current assets decreased by 29%43% to US$39 million during 2015 fromcompared to US$68 million during 2014, primarily due to depreciation of our functional currencies against the U.S. dollar.

Operating Profit

Our consolidated operating profit decreased to US$524 million in 2015 fromcompared to US$1,873 million in 2014 due to an overall decrease in revenue and the exceptional items mentioned above, offset by lower impairment. Our consolidated operating profit as a percentage of total operating revenue in 2015 decreased to 5% fromcompared to 14% in 2014.

Non-operating Profits and Losses

Finance Costs and Finance Income

Our consolidated finance costs decreased by 23% to US$829 million in 2015 fromcompared to US$1,077 million in 2014, primarily due to a decrease in interest expense as a result of the redemption of certain bonds in April 2015 through a cash tender offer by VimpelCom Amsterdam B.V. that resulted in the repurchase of US$1,838 million of bonds, as well as lower U.S. dollar equivalents of ruble-denominated interest expenses as a result of the ruble depreciation. Our consolidated finance income remained at US$52 million in 2015.

OtherNon-operating Losses/(Gains)

We recorded US$42 million in othernon-operating losses during 2015 compared to US$121 million in gains during 2014. The change was primarily due to the positive movement in fair value of other derivatives of US$114 million recorded in 2014.

Shares of Loss/(Profit) of Associates and Joint Ventures Accounted for Using the Equity Method

We recorded a profit of US$14 million from our equity in associates and joint ventures in 2015 compared to a loss of US$38 million in 2014. The change was primarily due to the improved results of Euroset and the loss recorded on the sale of Wind Canada in 2014.

Net Foreign Exchange (Gain)/Loss

We recorded a loss of US$314 million from foreign currency exchange in 2015 compared to a loss of US$556 million from foreign currency exchange in 2014. The loss in 2015 was primarily due to a revaluation of our U.S. dollar net financial liabilities in both Russia and Ukraine primarily due to depreciation of the Russian ruble and the Ukrainian hryvnia against the U.S. dollar in 2015. The loss in 2014 was primarily due to revaluation of our U.S. dollar net financial liabilities in Russia due to depreciation of the Russian ruble against the U.S. dollar in 2014.

Income Tax Expense

The statutory income tax rates during the years ended December 31, 2015 and 2014 for each country in which we operate were as follows:

           Year ended December 31,      
   2015   2014 

Russia

   20.0   20.0

Pakistan

   32.0   33.0

Algeria

   26.0   23.0

Bangladesh

   45.0   45.0

Ukraine

   18.0   18.0

Uzbekistan

   7.5   8.0

Kazakhstan

   20.0   20.0

Kyrgyzstan

   10.0   10.0

Armenia

   20.0   20.0

Georgia

   15.0   15.0

Luxembourg

   22.47   22.47

Netherlands

   25.0   25.0

Tajikistan

   24.0   25.0

Laos

   20.0   20.0

Italy

   27.5   27.5

Italy regional tax

   4.82   4.55

Our consolidated income tax expense decreased by 63% to US$220 million in 2015 fromcompared to US$598 million in 2014. The decrease in income taxes was primarily due to a decrease in provisions for future withholding taxes on intercompany dividends booked in 2015. In addition, our income tax expenses were higher in 2014 due to the tax consequences relating to the Algeria Transactionsale by GTH of anon-controlling 51% interest in OTA to theFonds National d’Investissement that were recorded in 2014.

For more information regarding income tax expenses please refer to Note 11 of our audited consolidated financial statements included herein.

(Loss)/profit for the year from continuing operations

In 2015, our consolidated loss for the year from continuing operations was US$815 million, compared to US$223 million of loss for 2014. The loss for the year ended December 31, 2015 was primarily attributable to exceptional items in total amount of US$1,051 million described above. See “—RecentKey Developments and Trends—Investigations” and Note 2425 to our audited consolidated financial statements included elsewhere in this Annual Report on Form20-F.

(Loss)/profit after tax for the year from discontinued operations

In 2015, our consolidated profit after tax for the year from discontinued operations, which is comprised primarily of our historical WIND operations in Italy, was US$262 million, compared to US$680 million of loss for 2014. In functional currency terms, total operating revenue for WIND in Italy decreased by 4% in 2015 compared to 2014, primarily due to a decrease in our mobile revenues and a decrease in fixed-line revenues, attributable to a decline in voice volumes and a decrease in indirect customer base (subscribers who access WIND’s network through Telecom Italia’s network but who are managed commercially by WIND, including both corporate and consumer subscribers). The 2015 results were positively influenced by the net effect of WIND Italy’sWIND’s sale of 90% of the shares of its towers subsidiary, Galata, to Cellnex in the first quarter 2015 and a reduction in financial expenses resulting from refinancing activities carried out in 2014 and 2015.

Profit for the Year Attributable to the Owners of the Parent

In 2015, the consolidated loss for the year attributable to the owners of the parent was US$655 million compared to a loss of US$647 million in 2014. The movement was mainly due to an overall decrease in revenue and the exceptional items mentioned above.

Profit for the Year Attributable toNon-controlling Interest

Our profit for the year attributable tonon-controlling interest was US$102 million in 2015 compared to a loss of US$256 million in 2014, mainly due to the profit recorded at the GTH level. This primarily relates to the Algerian results and the change in ownership that occurred during 2015.

Russia

Results of operations in US$

   Year ended December 31,  ‘15 – ‘16  ‘14 – ‘15 
   2016  2015(1)  2014(1)  % change 
   in millions of U.S. dollars (except as indicated) 

Total operating revenue

   4,097   4,583   7,428   (11)%   (38)% 

Mobile service revenue

   3,276   3,624   5,845   (10)%   (38)% 

—of which FMC

   23   —     —     —     —   

—of which mobile data

   778   719   1,003   8  (28)% 

Fixed-line service revenue

   665   789   1,373   (16)%   (42)% 

Sales of equipment, accessories and other

   156   170   210   (8)%   (20)% 

Operating expenses

   2,523   2,758   4,448   (9)%   (38)% 

Adjusted EBITDA

   1,574   1,825   2,980   (14)%   (39)% 

Adjusted EBITDA margin

   38  40  40  (1.4p.p.  (0.3p.p.

(1)Certain comparative amounts have been reclassified to conform to the current period’s presentation. For more information, please refer to Note 8 of our audited consolidated financial statements included elsewhere in this Annual Report on Form20-F.

Results of operations in RUB

   Year ended December 31,  ‘15 – ‘16  ‘14 – ‘15 
   2016  2015(1)  2014(1)  % change 
   in millions of RUB (except as indicated) 

Total operating revenue

   273,003   277,241   280,765   (2)%   (1)% 

Mobile service revenue

   218,192   219,031   220,305   0  (1)% 

—of which FMC

   1,496   —     —     —     —   

—of which mobile data

   51,773   43,581   38,065   19  14

Fixed-line service revenue

   44,418   47,748   52,064   (7)%   (8)% 

Sales of equipment, accessories and other

   10,393   10,462   8,396   (1)%   25

Operating expenses

   168,213   167,096   168,830   1  (1)% 

Adjusted EBITDA

   104,790   110,145   111,935   (5)%   (2)% 

Adjusted EBITDA margin

   38  40  40  (1.3p.p.  (0.1p.p.

(1)Certain comparative amounts have been reclassified to conform to the current period’s presentation. For more information, please refer to Note 8 of our audited consolidated financial statements included elsewhere in this Annual Report on Form20-F.

Certain Performance Indicators

   Year ended December 31, 
   2016   2015(1)   2014(1) 

Mobile

      

Customers in millions

   58.3    59.8    57.2 

ARPU in US$

   4.6    5.1    8.6 

ARPU in RUB

   306    310    323 

MOU in minutes

   326    310    304 

Mobile data customers

   36.6    34.3    31.9 

Fixed-Line

      

Broadband customers in millions

   2.2    2.2    2.3 

(1)Comparative amounts in Russia for ARPU in RUB in 2015 and 2014 have been reclassified to conform to the current period’s presentation. For further information, please see Note 8 to our audited consolidated financial statements included elsewhere in this Annual Report on Form 20-F.

Year Ended December 31, 20142016 Compared to Year Ended December 31, 2013

Total Operating Revenue2015

Our consolidated total operating revenue decreased by 15% to US$13,517 million during 2014 from US$15,966 million during 2013 primarily due to depreciation of the functional currencies of all operations, lower sale of equipment and accessories, as well as the impact of macroeconomic developments in Russia, Ukraine and Pakistan, as well as the delayed 3G launch in Algeria. The discussion of revenue by reportable segments includes intersegment revenue. Our management assesses the performance of each reportable segment on this basis because it believes the inclusion of intersegment revenue better reflects the true performance of each segment on a stand-alone basis.

Total Operating Expenses

Our consolidated total operating expenses decreased by 29% to US$11,644 million during 2014 from US$16,398 million during 2013, and represented 86% and 103% of total operating revenue in 2014 and 2013, respectively. This decrease was primarilyRussia decreased by 11% to US$4,097 million in 2016 compared to US$4,583 million in 2015 mainly due to depreciationthe weakening of the average exchange rate from ruble to the U.S. dollar in 2016, particularly in the first half of the year. In functional currencies of all operations, a decrease in service costs of US$633 million, a decrease in selling, general and administrative expenses of US$1,513 million and lower impairment losses of US$1,987 million.

Service Costs

Our consolidated service costs decreased by 18% to US$2,962 million during 2014 from US$3,595 million during 2013. As a percentage of consolidatedcurrency terms, total operating revenue our service costsin Russia decreased to 22% during 2014 from 23% during 2013. The decrease in absolute terms was primarilyby 2% due to the overall decreasedecreased fixed-line service revenue, mainly driven by a change in revenueB2B fixed-line contracts from U.S. dollar to ruble and the depreciation of the functional currencies of our operations.

Cost of Equipment and Accessories

Our consolidated cost of equipment and accessories decreased by 42% to US$252 million in 2014 from US$438 million in 2013 due to the depreciation of the functional currencies of our operations and decreased sales of equipment and accessories in Russia.

Selling, General and Administrative Expenses

Our consolidated selling, general and administrative expenses decreased by 24% to US$4,743 million during 2014 from US$6,256 million during 2013.lower B2C revenue. This decrease was primarily due to the depreciation of the functional currencies of all operations and operational excellence programs, partially offset by an increase in frequency feesmobile data revenue of 19% as a result of increased smart phone penetration, growth in Ukrainemobile data customers, customer traffic growth and higher network costsactive bundle promotion. The increase in Algeria, Pakistan and Bangladesh due to 3G rollout. In addition, in 2013 a provision of litigationmobile data revenue was recorded for the Bank of Algeria claim, while in 2014 a provision was recorded for settlement with Cevital. As a percentage of consolidated total operating revenue, our consolidated selling, general and administrative expenses decreased to 35% in 2014 from 39% in 2013.

Adjusted EBITDA

Our consolidated adjusted EBITDA decreased by 2% to US$5,560 million during 2014 from US$5,677 million during 2013, primarily due to an overall decrease in revenue, partially offset by lower voice and roaming revenue due to an average price per minute reduction as existing customers continued to migrate to the company’s current price plans. Mobile service costs and lower selling, general and administrative expenses.revenue was stable, driven by strong growth in mobile data revenue.

Depreciation and Amortization ExpensesAdjusted EBITDA

Our consolidated depreciation and amortization expensesRussia Adjusted EBITDA decreased by 13%14% to US$2,6431,574 million in 2014 from2016 compared to US$3,0531,825 million in 2013. The2015, mainly due to the decrease was primarilyin the result of depreciationaverage exchange rate from ruble to the U.S. dollar during 2016, particularly in the first half of the year. In functional currenciescurrency terms, our Russia Adjusted EBITDA decreased by 5% in 2014, accelerated depreciation of network equipment in Pakistan in 2013 due2016 compared to network modernization and lower amortization in Algeria due to a reduction in the charge on customer relationships recognized as part of our acquisition of Wind Telecom S.p.A. in 2011, only partially offset by increased depreciationprevious year, primarily as a result of accelerated roll outa revenue decrease, as discussed above, and negative foreign exchange effect on roaming and interconnect costs, which are incurred in U.S. dollars. Adjusted EBITDA is anon-IFRS financial measure. Please see “ExplanatoryNote—Non-IFRS Financial Measures” for more information on how we calculate Adjusted EBITDA.

Certain Performance Indicators

As of our 3G network andDecember 31, 2016, we had approximately 58.3 million mobile customers in Russia, including 0.6 million FMC customers, representing a decrease of 3% from approximately 59.8 million mobile customers as of December 31, 2015, which we believe was due to the roll outlower number of a 4G/LTE network in Russia.

Impairment Loss

Our consolidated impairment loss was US$976 million in 2014 in comparison with US$2,963 million in 2013. The impairment loss in 2014 primarily related to impairment of goodwill related to Ukraine of US$767 million, in Pakistan of US$163 million, and goodwill and other assets in Laos, Georgia, Bangladesh, Burundi and Central African Republic of US$172 million, which was partially offset by an impairment releaseseasonal workers during 2016 as a result of the sale of our debt and equity interest in Wind Canada of US$110 million. The impairment loss in 2013 primarily related to impairment of goodwill related to Ukraine of US$2,085 million, in Laos of US$25 million and in Armenia of US$20 million, and impairment of the 4G/LTE telecommunication license in Uzbekistan of US$30 million. In addition, in 2013 we impaired our shareholder loans to Wind Canadamacroeconomic developments in the amount of US$764 million.country and increased churn, reflecting the increased competition in the market.

Loss on Disposals of Non-current Assets

Our consolidated loss on disposals of non-current assetsIn 2016, our mobile ARPU in Russia decreased by 27%10% to US$68 million during 2014 from US$93 million during 2013 primarily due to lower equipment write-offs during 2014 in our Russia segment.

Operating Profit

Our consolidated operating profit increased4.6 compared to US$1,873 million5.1 in 2014 from an operating loss of US$432 million in 2013 due to the reasons described above,2015, primarily lower impairment losses in 2014 and a one-off charge for the Bank of Algeria claim in 2013.

Non-operating Profits and Losses

Finance Costs and Finance Income

Our consolidated finance costs decreased by 11% to US$1,077 million in 2014 from US$1,213 million in 2013, primarily due to lower U.S. dollar equivalents of ruble-denominated interest expenses as a result of the ruble depreciation. Our consolidated finance incomeforeign exchange effects. In functional currency terms, mobile ARPU in Russia decreased by 42% to US$52 million in 2014 from US$90 million in 2013, primarily1%, due to lower interest earned on depositsvoice and interest incomeroaming revenue attributed to an average price per minute reduction as existing customers migrated to new price plans, partially offset by an increase in mobile data revenue.

In 2016, our mobile MOU in Russia increased by 5% to 326 minutes from loans310 minutes in 2015, primarily as a result ofon-net traffic growth caused by migration of customers to Wind Canada that were fully impaired in 2013.new offers and bundles.

Other Non-operating Losses/(Gains)

We recorded US$121As of December 31, 2016, we had approximately 36.6 million in other non-operating gains during 2014 compared to US$84mobile data customers, representing an increase of 7% from approximately 34.3 million in gains during 2013.mobile data customers as of December 31, 2015. The changeincrease was primarilymainly due to the positive movement in fair value of other derivatives of US$114 million while in 2013 we had gains recorded for indemnity claims of US$84 million.

Shares of Loss/(Profit) of Associates and Joint Ventures Accounted for Using the Equity Method

We recorded a loss of US$38 million from our equity in associates and joint ventures in 2014 compared to a loss of US$159 million in 2013. The change was primarily due to lower losses from our investment in Wind Canada in 2014 due to full impairment of loans to Wind Canada in 2013.

Net Foreign Exchange (Gain)/Loss

We recorded a loss of US$556 million from foreign currency exchange in 2014 compared to US$12 million foreign currency exchange loss in 2013. The loss in 2014 was primarily due to revaluation of our U.S. dollar financial liabilities primarily due to depreciation of the ruble to the U.S. dollar in 2014 and revaluation of our U.S. dollar financial assets due to depreciation of the ruble to the U.S. dollar in 2013.

Income Tax Expense

Our consolidated income tax expense decreased by 67% to US$598 million in 2014 from US$1,813 million in 2013. The decrease in income taxes was primarily due to lower profits in Russia in 2014 and one-off withholding tax charges over the accumulated earnings that were booked in 2013. The one-off charges booked in 2013 mainly related to withholding tax on anticipated dividend distribution by our subsidiaries in Russia and Algeria. In addition, the 2013 tax position includes the write-off of the tax receivable in Algeriaincreased smartphone penetration in the amount of US$551 million as part of the settlement with the Algerian government recorded in 2013.

(Loss)/profit for the year from continuing operations

In 2014, our consolidated loss for the year from continuing operations was US$223 million, compared to US$3,455 million of loss for 2013. The movement was primarily attributable to the lower impairment losses in 2014 and a one-off charge for the Bank of Algeria claim in 2013.

(Loss)/profit after tax for the year from discontinued operations

In 2014, our consolidated loss after tax for the year from discontinued operations was US$680 million, compared to US$633 million of loss for 2013. The higher loss is mainly due to lower EBITDA and an increase in net finance expensescustomer base as a result of higher one-off interest expense subsequent to the refinancing transactions, completeddevice promotions.

The fixed-line broadband customers are mainly represented by FTTB customers. As of December 31, 2016, we had approximately 2.2 million fixed-line customers in April and July 2014.

Profit for the Year Attributable to the Owners of the Parent

In 2014, the consolidated loss for the year attributable to the owners of the parent was US$647Russia, including 0.5 million FMC customers, compared to a US$2,625approximately 2.2 million loss in 2013. The movement was due to losses for the yearfixed-line customers as a result of above mentioned factors, substantially lower impairment losses in 2014 and a one-off charge for the Bank of Algeria claim in 2013.December 31, 2015.

Profit for the Year Attributable to Non-controlling Interest

Our loss for the year attributable to non-controlling interest was US$256 million in 2014 compared to a loss of US$1,463 million in 2013, due to lower net losses in our consolidated subsidiaries that are not wholly owned by us. This primarily relates to GTH and its losses related to the Algeria Transaction in 2013.

Russia

Results of operations in US$

       ‘14 – ‘15
% change
US$
  ‘14 – ‘15
% change
functional
currency
  ‘13 – ‘14%
change
US$
  ‘13 – ‘14%
change
functional
currency
 
   Year ended December 31,      
   2015   2014   2013      
            
   (In millions of US dollars)              

Service revenue

   4,433     7,249     8,745     (38.8)%   (2.0)%   (17.1)%   (1.8)% 

Sale of equipment and accessories

   162     197     350     (17.7)%   27.2  (43.8)%   (28.5)% 

Other revenue

   7     14     15     (48.5)%   (15.8)%   (6.7)%   11.5
  

 

 

   

 

 

   

 

 

   

 

 

  

 

 

  

 

 

  

 

 

 

Total operating revenue

   4,602     7,459     9,109     (38.3)%   (1.2)%   (18.1)%   (2.8)% 
  

 

 

   

 

 

   

 

 

   

 

 

  

 

 

  

 

 

  

 

 

 

Operating expenses

           

Service costs

   1,232     2,073     2,434     (40.6)%   (5.0)%   (14.8)%   1.4

Cost of equipment and accessories

   193     221     381     (12.6)%   37.3  (41.9)%   (27.3)% 

Selling, general and administrative expenses

   1,352     2,185     2,479     (38.1)%   (1.4)%   (11.8)%   4.6
  

 

 

   

 

 

   

 

 

   

 

 

  

 

 

  

 

 

  

 

 

 

Adjusted EBITDA

   1,825     2,980     3,815     (38.8)%   (1.5)%   (21.9)%   (7.8)% 
  

 

 

   

 

 

   

 

 

   

 

 

  

 

 

  

 

 

  

 

 

 

Results of operations in RUB

   Year ended December 31, 
   2015   2014   2013 
   (In millions of RUB) 

Service revenue

   267,966     273,502     278,432  

Sale of equipment and accessories

   10,027     7,881     11,016  

Other revenue

   434     516     462  
  

 

 

   

 

 

   

 

 

 

Total operating revenue

   278,427     281,898     289,910  
  

 

 

   

 

 

   

 

 

 

Operating expenses

      

Service costs

   74,655     78,579     77,491  

Cost of equipment and accessories

   12,007     8,747     12,032  

Selling, general and administrative expenses

   81,620     82,636     78,965  
  

 

 

   

 

 

   

 

 

 

Adjusted EBITDA

   110,145     111,935     121,422  

Certain Performance Indicators

   Year ended December 31, 
   2015   2014   2013 

Mobile

      

Customers (end of the period; in millions)

   59.8     57.2     56.5  

ARPU in USD

   5.2     8.6     10.6  

ARPU in RUB

   314     323     338  

MOU in minutes

   311     304     291  

Annual churn (as a percentage)

   53.8     60.1     63.9  

Broadband customers (end of the period; in millions)

   4.0     3.7     3.1  

Fixed-Line

      

Broadband customers (end of the period; in millions)

   2.2     2.3     2.3  

Year Ended December 31, 2015 Compared to Year Ended December 31, 2014

Our total operating revenue in Russia decreased by 38.3%38% to US$4,6024,583 million in 2015 compared to US$7,4597,428 million in 2014 mainly due to depreciation of the ruble against the U.S. dollar, as nearly all revenue generated by our operations in Russia are denominated in rubles. In functional currency terms, total operating revenue in Russia decreased by 1.2%1% due to a targeted shift away from lower margin traffic-termination revenue. Despite the macroeconomic slowdown in Russia, mobile data revenue increased by 17%14% due to the trend of increased data use. Our Russia total operating revenue consists of both mobile and fixed-line services.

Mobile Revenue

Our total mobile operating revenue in Russia decreased by 36.8%38% to US$3,8363,624 million in 2015 fromcompared to US$6,0715,845 million in 2014. In functional currency terms, total mobile operating revenue increased by 1.2%.

During 2015, we generated US$1,817 million of our Russia segment service revenue from mobile voice services (i.e., airtime charges from mobile postpaid and prepaid customers, including monthly contract fees and roaming fees and roaming fees received from other mobile services operators for providing roaming services to their customers), or 47.4% of the total mobile operating revenue in our Russia segment, compared to US$3,095 million, or 51.0% of the total mobile operating revenue in 2014. In U.S. dollars terms, our mobile voice services revenue in Russia decreased by 41.3%. In functional currency terms, it decreased by 5.7% due to a reduction in average price per minute (APPM),APPM, as existing customers migrated to new price plans.

During 2015, we generated US$1,2431,224 million of our Russia segment service revenue from VAS, including data revenue, or 32.4% of the total mobile operating revenue in our Russia segment, compared to US$1,8201,789 million, or 30.0% of the total mobile operating revenue in our Russia segment, in 2014. In U.S. dollars terms, the decrease was 31.7%, while in functional currency terms, our Russia segment service revenue from VAS, including data revenue, increased by 9.3% during 2015 compared to 2014, primarily due to increased data usage in line with the trend seen in 2015.

During 2015, we generated US$611 million of our Russia segment service revenue from interconnect fees, or 15.9% of the total mobile operating revenue in our Russia segment, compared to US$961 million, or 15.8% of the total mobile operating revenue in our Russia segment, in 2014. In U.S. dollars terms, the decrease was 36.4%, while in functional currency terms, our Russia segment service revenue from interconnect fees increased by 1.9% during 2015 compared to 2014, primarily due to the favorable impact of the ruble/U.S. dollar exchange rate in interconnection agreements with international operators based on U.S. dollar terms partially offset by a decline in local incoming traffic.

Our total mobile operating revenue in our Russia segment also included revenue from sales of equipment and accessories and other revenue. During 2015, revenue from sales of equipment and accessories and other revenue in Russia decreased by 15.8%19.1% to US$164170 million, or 4.3%4.7% of the total mobile operating revenue in our Russia segment in 2015, from US$195210 million, or 3.2%3.6% of the total mobile operating revenue in our Russia segment, in 2014. In functional currency terms, our Russia segment sales of equipment and accessories and other revenue increased by 29.8% during 2015 compared to 2014, primarily as a result of the active promotion of device sales.

Fixed-line Revenue

In 2015, our total operating revenue from our fixed-line services in Russia decreased by 44.8% to US$766 million fromcompared to US$1,388 million in 2014. Our total operating revenue from fixed-line services in Russia in 2015 consisted of US$317 million generated from business operations, US$246 million generated from wholesale operations and US$203 million generated from residential and FTTB operations. In functional currency terms, our total operating revenue from our Russia fixed-line services decreased by 12.8% during 2015 compared to 2014, primarily due to a targeted shift away from lower margin traffic and the macroeconomic slowdown.

Adjusted EBITDA

Our Russia adjusted EBITDA decreased by 38.8% to US$1,825 million in 2015 compared to US$2,980 million in 2014. In functional currency terms, our Russia adjusted EBITDA decreased by 1.5%, primarily as a result of negative foreign exchange effect on roaming and interconnect costs. In functional currency terms, adjusted EBITDA margin in 2015 in our Russia segment was 39.6%, which is 0.1 percentage points below adjusted EBITDA margin in 2014. The decrease was primarily due to the negative effect of the depreciation of the ruble against the U.S. dollar. Please see “ExplanatoryNote—Non-IFRS Financial Measures” for more information on how we calculate Adjusted EBITDA.

Certain Performance Indicators

As of December 31, 2015, we had approximately 59.8 million mobile customers in Russia, representing an increase of 4.5% fromcompared to approximately 57.2 million mobile customers as of December 31, 2014. Our mobile customer growth in Russia in 2015 was mainly due to improved customer retention linked to product improvements, loyalty program developments and the promotion of new bundled price plans. We also strengthened our distribution channels through the roll out of owned mono-brandstores,monobranded stores, the acquisition of franchise stores and the growth of sales through Svyaznoy (a large independent handset retailer in Russia).

In 2015, our mobile ARPU in Russia decreased by 39.7%40.0% to US$5.25.1 compared to US$8.6 in 2014, primarily as a result of foreign exchange effects. In functional currency terms, mobile ARPU in Russia decreased by 3%4% in 2015 compared to 2014, due to lower voice and roaming revenue attributed to an APPM reduction as existing customers migrated to new price plans.

In 2015, our mobile MOU in Russia increased by 2.4%2% to 311 from310 compared to 304 in 2014, primarily as a result ofon-net traffic growth caused by migration of customers to the new offers and bundles.

In 2015, our mobile churn rate in Russia decreased to 53.8% compared to 60.1% in 2014, primarily due to a focus on customer loyalty and the addition of high quality customers.

The fixed-line broadband customers are mainly represented by FTTB customers. As of December 31, 2015, we had approximately 2.2 million fixed-line customers in Russia, compared to approximately 2.3 million fixed-line customers as of December 31, 2014. The decrease was primarily due to our strategy of focusing on profitable customers and therefore maximizing cash flow.

As of December 31, 2015, we had approximately 4.034.3 million mobile broadbanddata customers using USB modems in Russia, representing an increase of approximately 10.1%7.6% from the approximately 3.731.9 million mobile broadbanddata customers as of December 31, 2014. The increase was mainly due to an improved churn rate.

Pakistan

Results of operations in US$

   Year ended December 31,  ‘15 – ‘16  ‘14 – ‘15 
   2016  2015  2014  % change 
   in millions of U.S. dollars (except as indicated) 

Total operating revenue

   1,295   1,014   1,010   28  0

Mobile service revenue

   1,217   960   966   27  (1)% 

—of which mobile data

   155   86   49   81  76

Sales of equipment, accessories and other

   78   54   44   45  22

Operating expenses

   788   605   624   30  (3)% 

Adjusted EBITDA

   507   409   386   24  6

Adjusted EBITDA margin

   39  40  38  (1.2p.p.  2.1p.p. 

Results of operations in PKR

   Year ended December 31,  ‘15 – ‘16  ‘14 – ‘15 
   2016  2015  2014  % change 
   in billions of PKR (except as indicated) 

Total operating revenue

   136   104   102   30  2

Mobile service revenue

   127   99   98   29  1

—of which mobile data

   —     —     —     —     —   

Sales of equipment, accessories and other

   8   6   4   48  24

Operating expenses

   83   62   63   33  (1)% 

Adjusted EBITDA

   53   42   39   26  8

Adjusted EBITDA margin

   39  40  38  (1.2p.p.  2.1p.p. 

Certain Performance Indicators

   Year ended December 31 
   2016   2015   2014 

Mobile

      

Customers in millions

   51.6    36.2    38.5 

ARPU in US$

   2.3    2.1    2.1 

ARPU in PKR

   241    219    214 

MOU in minutes

   628    623    433 

Mobile data customers in millions

   25.1    16.8    14.4 

Year Ended December 31, 20142016 Compared to Year Ended December 31, 20132015

On July 1, 2016, VEON Ltd., together with its subsidiary GTH, acquired 100% of the voting shares in Warid, a mobile telecommunications provider. VEON Ltd. consolidated Warid financials in the Pakistan segment starting from July 1, 2016, which affects comparability with previous periods. For more information regarding our acquisitions and dispositions, see “—Key Developments and Trends—Pakistan Merger” and Note 6 to our audited consolidated financial statements incorporated herein.

Mobile Revenue

Our Pakistan total operating revenue in Russia decreasedincreased by 18.1%28% to US$7,4591,295 million in 20142016 compared to 2013 mainly due to the negative effectUS$1,014 million in 2015, primarily as a result of the depreciation of the ruble against the U.S. dollar.Pakistan Merger on July 1, 2016. In functional currency terms, total operating revenue in Russia decreasedPakistan increased by 2.8% due to the measures taken to eliminate unrequested services from content providers to our customers. Our Russia total operating revenue consists of mobile services and fixed-line services.

Mobile Revenue

Our total mobile operating revenue in Russia decreased by 19.4% to US$6,071 million in 2014 from US$7,536 million in 2013. In functional currency terms, our mobile service revenue decreased by 3.3%.

In 2014, we generated US$3,095 million of our Russia segment service revenue from mobile voice services (i.e., airtime charges from mobile postpaid and prepaid customers, including monthly contract fees and roaming fees,30% as well as roaming fees received from other mobile services operators for providing roaming services to their customers), or 51.0%a result of the total mobile operatingPakistan Merger and an increase in

voice, interconnect, SMS and data revenues supported by customer growth. Our data revenue in our Russia segment, compared to US$3,923 million, or 52.1%grew by 81% as a result of the totalPakistan Merger, successful data monetization initiatives, data device promotions and 3G network expansion. In addition, mobile operating revenue in our Russia segment in 2013. In U.S. dollars terms, our mobile voicefinancial services revenue in Russia decreasedgrew by 21.1%. In functional currency terms, it decreased by 7.0% due to decreased ARPU, caused by natural APPM deterioration and roaming decline.

In 2014, we generated US$1,820 million of our Russia segment service revenue from VAS, including data revenue, or 30.0% of the total mobile operating revenue in our Russia segment, compared to US$2,099 million, or 27.9% of the total mobile operating revenue in our Russia segment during 2013. In U.S. dollars terms, the decrease was 13.3%, while46% in functional currency terms our Russia segment service revenue from VAS, including data revenue, increased by 3.2% during 2014in 2016 as compared to 2013. Such a low growth in functional currency terms is primarily2015 due to decreasean increase in the number of VAS related to the measures taken to eliminate unrequested services from content providers totransactions and an increase in sales by our customers.

In 2014, we generated US$961 million of our Russia segment service revenue from interconnect fees, or 15.8% of the total mobile operating revenue in our Russia segment, compared to US$1,171 million, or 15.5% of the total mobile operating revenue, in 2013. In U.S. dollars terms, the decrease was 17.9%, while in functional currency terms, our Russia segment service revenue from interconnect fees decreased by 2.7% during 2014 compared to 2013, primarily due to a decreased volume of incoming traffic from other operators.

agents. Our total mobile operating revenue in our Russia segment also included revenue from sales of equipment and accessories and other mobile revenue. In 2014, revenue from sales of equipment and accessories and other revenue decreased by 43.2% to US$195 million, or 3.2% of the total mobile operating revenue in our Russia segment in 2014, from US$344 million, or 4.6% of the total mobile operating revenue in our Russia segment, in 2013. In functional currency terms, our RussiaPakistan segment sales of equipment and accessories and other revenue decreasedincreased by 27.7%45%, primarily driven by network sharing activities.

Adjusted EBITDA

Our Adjusted EBITDA in 2014Pakistan increased by 24% to US$507 million in 2016 compared to 2013, primarily as a result of decreased sales of devices (such as iPhones).

Fixed-line Revenue

In 2014, our total operating revenue from our fixed-line services in Russia decreased by 11.7% to US$1,388 million from US$1,572409 million in 2013. Our total operating revenue from fixed-line services in Russia in 2014 consisted of US$549 million generated from business operations, US$489 million generated from wholesale operations and US$349 million generated from residential and FTTB operations.2015. In functional currency terms, our total operating revenue from our Russia fixed-line servicesAdjusted EBITDA increased by 5.1% during 201426% in 2016 compared to 2013,the previous year, primarily due to the favorable impactPakistan Merger, higher revenue, as discussed above, performance transformation initiatives and a decrease in network costs. This increase was partially offset by integration costs. Please see “ExplanatoryNote—Non-IFRS Financial Measures” for more information on how we calculate Adjusted EBITDA.

Certain Performance Indicators

As of the ruble/U.S. dollar exchange rateDecember 31, 2016, we had approximately 51.6 million customers in fixed-line contracts based on U.S. dollar terms.

Adjusted EBITDA

Our Russia adjusted EBITDA decreased by 21.9% to US$2,980Pakistan, representing an increase from 36.2 million in 2014 compared to US$3,815 million in 2013. In functional currency terms, our Russia adjusted EBITDA decreased by 7.8%,customers as of December 31, 2015, primarily as a result of the negative effectPakistan Merger in July 1, 2016 and simplification of the depreciation of the ruble against the U.S. dollar on roaming, interconnect costs and structural operational expenditure, while network related costs also increased as a result of the accelerated high-speed data network roll out. In functional currency terms, the adjusted EBITDA margintariffs, resulting in 2014 in our Russia segment was 39.7%, which was 2.2 percentage points below the adjusted EBITDA margin in 2013. The decrease was primarily due to the negative effect of the depreciation of the ruble against the U.S. dollar on costs and the increase in network related costs.

Certain Performance Indicators

As of December 31, 2014, we had approximately 57.2 million mobile customers in Russia, representing an increase of 1.2% from approximately 56.5 million mobile customers as of December 31, 2013. Our mobile customer growth in Russia in 2014 was mainly due to the reduction in churn, which was caused by activity to improve customer loyalty and quality of sales, as well as the investments made to our high-speed data network.higher gross additions.

In 2014,2016, our mobile ARPU in Russia decreasedPakistan increased by 19.1%8% to US$8.62.3 compared to 2013, primarily as a result of depreciation of the ruble against the U.S. dollar.US$2.1 in 2015. In functional currency terms, mobile ARPU in Russia decreasedPakistan increased in 2016 by 4.3% in 201410% compared to 2013,2015, mainly due to decreased voicedata revenue growth and changes in customer pricing.

In 2016, our mobile MOU in Pakistan increased 1% to 628 minutes from 623 minutes in 2015 as a result of the measures taken to reject spam and unrequested services from content providers to our customers.

In 2014, our mobile MOUdecrease in Russia increased by 4.3% to 304 from 291dual SIMs in 2013, primarily asthe market following a result of the consistent promotion of bundled and on-net oriented offers.

In 2014, our mobile churn rateSIM-verification process in Russia decreased to 60.1% compared to 63.9% in 2013 due to continued improvements in customer perception during 2014.

The fixed-line broadband customers are mainly represented by FTTB customers. As of December 31, 2014 and December 31, 2013, we had approximately 2.3 million fixed-line customers in Russia. The number did not change significantly due to our focus on high-value customers and limited expansion in other segments.Pakistan.

As of December 31, 2014,2016, we had also approximately 3.725.1 million mobile broadbanddata customers using USB modems in Russia,Pakistan, representing an increase of approximately 16.5% over50% from the approximately 3.116.8 million mobile broadbanddata customers as of December 31, 2013.2015. The increase was mainly due to our sales effortsthe Pakistan Merger on July 1, 2016, the 3G expansion and increased smartphone penetration in the USB modem market.customer base.

Algeria

Results of operations in US$

   Year ended December 31,  

‘14 – ‘15

% change

  

‘14 – ‘15

% change
functional

  

‘13 – ‘14

% change

  

‘13 – ‘14

% change
functional

 
   2015   2014   2013  US$  currency  US$  currency 
   (In millions of US dollars)             

Service revenue

   1,259     1,678     1,790    (25.0)%   (6.6)%   (6.3)%   (5.6)% 

Sale of equipment and accessories

   13     12     6    7.5  35.6  103.4  117.9

Other revenue

   1     2     —      (30.7)%   (15.1)%   100.0  100.0
  

 

 

   

 

 

   

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 

Total operating revenue

   1,273     1,692     1,796    (24.7)%   (6.2)%   (5.8)%   (4.9)% 
  

 

 

   

 

 

   

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 

Operating expenses

          

Service costs

   242     328     346    (24.5)%   (6.1)%   (7.5)%   (8.1)% 

Cost of equipment and accessories

   17     12     6    44.1  82.0  102.0  103.8

Selling, general and administrative expenses

   330     495     1,656    (34.2)%   (19.3)%   (69.7)%   (68.5)% 
  

 

 

   

 

 

   

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 

Adjusted EBITDA

   684     857     (212  (20.2)%   (0.7)%   (504.3)%   (560.0)% 
  

 

 

   

 

 

   

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 

Results of operations in DZD

   Year ended December 31, 
   2015   2014   2013 
   (In billions of DZD) 

Service revenue

   127     135     143  

Sale of equipment and accessories

   1     1     —   

Other revenue

   —       —      —   
  

 

 

   

 

 

   

 

 

 

Total operating revenue

   128     136     143  
  

 

 

   

 

 

   

 

 

 

Operating expenses

      

Service costs

   24     26     28  

Cost of equipment and accessories

   2     1     —   

Selling, general and administrative expenses

   33     40     130  
  

 

 

   

 

 

  ��

 

 

 

Adjusted EBITDA

   69     69     (15

Certain Performance Indicators

   Year ended December 31, 
   2015   2014   2013 

Mobile

      

Customers (end of the period; in millions)

   17.0     17.7     17.6  

ARPU in USD

   6.0     7.9     8.4  

ARPU in DZD

   603     636     693  

MOU in minutes

   209     210     216  

Annual churn (as a percentage)

   38.5     28     31.6  

Year Ended December 31, 2015 Compared to Year Ended December 31, 2014

Our Algeria total operating revenue decreased by 24.7% to US$1,273 million in 2015 compared to US$1,692 million in 2014 mainly due to the depreciation of the Algerian dinar against the U.S. dollar. In functional currency terms, total operating revenue in Algeria decreased by 6.2% due to aggressive price competition, device promotion by competitors and delays in the launch of OTA’s 3G network. Our Algeria total operating revenue consists of revenue from providing mobile services.

Mobile Revenue

In 2015, we generated US$1,041 million of our Algeria segment service revenue from mobile voice services (i.e., airtime charges from mobile contract and prepaid customers, including monthly contract fees and roaming fees, as well as roaming fees received from other mobile service operators for providing roaming services to their customers), or 81.7% of our total operating revenue in our Algeria segment, compared to US$1,442 million, or 85.2% of the total operating revenue in our Algeria segment, in 2014. In U.S. dollar terms, our mobile voice services revenue in Algeria decreased by 27.8% as a result of the depreciation of the Algerian dinar against U.S. dollar. In functional currency terms, it decreased by 10.2% due to decreased voice ARPU resulting primarily from aggressive price competition.

In 2015, we generated US$99 million of our Algeria segment service revenue from interconnect fees, or 7.8% of the total operating revenue in our Algeria segment, compared to US$120 million, or 7.1% of the total operating revenue in our Algeria segment, in 2014. In U.S. dollar terms, our Algeria segment service revenue from interconnect fees decreased by 17.6%, while in functional currency terms, it increased by 3.1%, due to an increase in the MTRs set by the regulator in Algeria for OTA from DZD 0.96 per minute to DZD 1.1 (approximately US$0.01 to US$0.011 as of December 31, 2015) per minute.

In 2015, we generated US$108 million of our Algeria segment service revenue from VAS, including data revenue, or 8.4% of the total operating revenue in our Algeria segment, compared to US$102 million, or 6.0% of the total operating revenue in our Algeria segment, in 2014. In U.S. dollar terms, our Algeria segment service revenue from VAS, including data revenue, increased by 5.1%, while in functional currency terms, it increased by 31.3%, due to increased data usage in terms of amount of MB used and number of data users (2.9 million users in 2015 compared with 0.8 million users in 2014).

Our total operating revenue in our Algeria segment also includes revenue from sales of equipment and accessories and other revenue. During 2015, revenue from sales of equipment and accessories and other revenue in Algeria was US$14 million, whereas in 2014 revenue from sales of equipment and accessories and other revenue was US$14 million. In functional currency terms, our Algeria segment sales of equipment and accessories and other revenue increased by 28.3%, primarily as a result of subsidies offered and device promotions launched during 2015.

Adjusted EBITDA

Our Algeria adjusted EBITDA decreased by 20.2% to US$684 million in 2015 compared to US$857 million in 2014. In functional currency terms, our Algeria adjusted EBITDA remained stable in 2015, primarily due to a decrease in total revenues (DZD 8,600 million (approximately US$86 million)), offset by a decrease in operating expenses (DZD 8,700 million (approximately US$87 million)) due to a one-off charge recorded in 2014 related to a provision for Cevital litigation of DZD 4,300 million (approximately US$53 million). In 2015, we recorded a one-off charge of DZD 120 million (approximately US$12 million) related to the performance transformation program, as well as a decrease in certain expenses such as personnel costs, security and billing in relation to operational improvements.

Certain Performance Indicators

As of December 31, 2015, we had approximately 17.0 million customers in our Algeria segment, in comparison with 17.7 million customers as of December 31, 2014. The 3.9% decrease was mainly due to a reduction of high-value customers.

We did not have broadband customers in Algeria as of December 31, 2015.

In 2015, our mobile ARPU in Algeria decreased by 23.8% to US$6.0 compared to US$ 7.9 in 2014. In functional currency terms, our mobile ARPU in Algeria decreased by 5.2%, mainly due to aggressive price competition.

In 2015, our mobile MOU in Algeria was mostly stable, slightly decreasing by 0.5% to 209 from 210 in 2014. This decrease was due to a slight decrease in total traffic (44.5 billion minutes in 2014 compared to 43.5 billion minutes in 2015) coupled with a slight decrease in average customer base (17.6 million in 2014 compared to 17.3 million in 2015).

In 2015, our mobile churn rate in Algeria increased to 38.5% compared to 28.0% in 2014 due to increased competitive pressure and the continued loss of high-value customers in 2015 as a result of delays in the launch of our 3G network compared to our competitors.

Year Ended December 31, 2014 Compared to Year Ended December 31, 2013

Our Algeria total operating revenue decreased by 5.8% to US$1,692 million in 2014 compared to US$1,796 million in 2013. In functional currency terms, total operating revenue in Algeria decreased by 4.9%. Our Algeria total operating revenue consists of revenue from providing mobile services. Our revenue was negatively impacted by the delayed commercial launch of our 3G network compared to our competitors and adverse regulatory actions.

Mobile Revenue

In 2014, we generated US$1,442 million of our Algeria segment service revenue from mobile voice services (i.e., airtime charges from mobile contract and prepaid customers, including monthly contract fees and roaming fees, and roaming fees received from other mobile service operators for providing roaming services to their customers), or 85.2% of our total operating revenue in our Algeria segment, compared to US$1,563 million, or 87.0% of the total operating revenue in our Algeria segment, in 2013. In U.S. dollar terms, our Algeria segment service revenue from mobile voice services decreased by 7.8%, while in functional currency terms it decreased by 6.9%. The decrease in service revenue from mobile voice services in our Algeria segment was primarily due to the delayed roll out of our 3G network compared to that of our competitors.

In 2014, we generated US$120 million of our Algeria segment service revenue from interconnect fees, or 7.1% of the total operating revenue in our Algeria segment, compared to US$126 million, or 7.0% of the total operating revenue in our Algeria segment, in 2013. In U.S. dollar terms, our Algeria segment service revenue from interconnect fees decreased by 4.5%, while in functional currency terms it decreased by 3.5%. The decrease during 2014 compared to 2013 was due to lower traffic terminated on our network.

In 2014, we generated US$102 million of our Algeria segment service revenue from VAS, including data revenue, or 6.0% of the total operating revenue in our Algeria segment, compared to US$92 million, or 5.1% of the total operating revenue in our Algeria segment, in 2013. In U.S. dollar terms, our Algeria segment service revenue from VAS increased by 11.1%, while in functional currency terms it increased by 12.2%. The increase in 2014 compared to 2013 was due to the launch of the 3G network in 2014 and our efforts to promote data tariff plans.

Our total operating revenue in our Algeria segment also includes revenue from sales of equipment and accessories and other revenue. In 2014, revenue from sales of equipment and accessories and other revenue was US$14 million, whereas in 2013 revenue from sales of equipment and accessories and other revenue was US$6 million. In U.S. dollar terms, revenue from sales of equipment and accessories and other revenue increased by 152.0%, while in functional currency terms it increased by 154.8% due to handsets promotion.

Adjusted EBITDA

Our Algeria adjusted EBITDA increased by US$1,069 million to US$857 million in 2014 compared to 2013, primarily due to a one-off charge in 2013 for the Bank of Algeria claim of US$1,266 million in 2013 as part of the settlement with the Algerian government, a one-off charge in 2014 of US$50 million related to the settlement of litigation with Cevital, increased network maintenance expenses due to the roll out of our 3G network and an overall decrease in revenue.

Certain Performance Indicators

As of December 31, 2014, we had approximately 17.7 million customers in our Algeria segment, in comparison with 17.6 million customers as of December 31, 2013. The 4.6% increase is due to our sales efforts to maintain customer market share and increased penetration on the market.

We did not have broadband customers in Algeria as of December 31, 2014.

In 2014, our mobile ARPU in Algeria decreased by 6.0% to US$7.9 compared to 2013. In functional currency terms, it decreased by 8.2%. The decrease was mainly due to the inability to attract high-value customers and promote corporate offers, as a result of limited network capacity due to limitations from the government coupled with actions of our competitors in the market.

In 2014, our mobile MOU in Algeria decreased by 2.8% to 210 from 216 in 2013 mainly due to lower customer usage patterns and a shift of a portion of the usage to certain competitors after their 3G launch.

In 2014, our mobile churn rate in Algeria decreased to 28.0% compared to 31.6% in 2013 due to the quality of acquired customers as a result of the promotion launched in the third quarter of 2014.

Pakistan

Results of operations in US$

   Year ended December 31,   

‘14 – ‘15 %

change

  

‘14 – ‘15 %

change
functional

  

‘13 – ‘14 %

change

  

‘13 – ‘14

% change
functional

 
   2015   2014   2013   US$  currency  US$  currency 
   (In millions of US dollars)              

Service revenue

   960     966     1,029     (0.7)%   1.1  (6.1)%   (6.4)% 

Sale of equipment and accessories

   2     1     2     218.5  224.1  (60.2)%   (59.5)% 

Other revenue

   52     43     38     18.7  20.9  13.2  12.5
  

 

 

   

 

 

   

 

 

   

 

 

  

 

 

  

 

 

  

 

 

 

Total operating revenue

   1,014     1,010     1,069     0.3  2.1  (5.5)%   (5.8)% 
  

 

 

   

 

 

   

 

 

   

 

 

  

 

 

  

 

 

  

 

 

 

Operating expenses

           

Service costs

   135     152     167     (11.4)%   (9.9)%   (8.8)%   (8.9)% 

Cost of equipment and accessories

   3     1     4     263.2  270.9  (77.5)%   (77.5)% 

Selling, general and administrative expenses

   467     471     457     (1.0)%   0.9  3.1  2.5
  

 

 

   

 

 

   

 

 

   

 

 

  

 

 

  

 

 

  

 

 

 

Adjusted EBITDA

   409     386     441     5.9  7.7  (12.4)%   (12.6)% 
  

 

 

   

 

 

   

 

 

   

 

 

  

 

 

  

 

 

  

 

 

 

Results of operations in PKR

   Year ended December 31, 
   2015   2014   2013 
   (In billions of PKR) 

Service revenue

   99     98     104  

Sale of equipment and accessories

   —       —       —    

Other revenue

   5     4     4  
  

 

 

   

 

 

   

 

 

 

Total operating revenue

   104     102     108  
  

 

 

   

 

 

   

 

 

 

Operating expenses

      

Service costs

   14     15     17  

Cost of equipment and accessories

   —       —       —    

Selling, general and administrative expenses

   48     48     46  
  

 

 

   

 

 

   

 

 

 

Adjusted EBITDA

   42     39     45  

Certain Performance Indicators

   Year ended December 31, 
   2015   2014   2013 

Mobile

      

Customers (end of the period; in millions)

   36.2     38.5     37.6  

ARPU in USD

   2.1     2.1     2.3  

ARPU in PKR

   213     209     234  

MOU in minutes(1)

   336     238     226  

Annual churn (as a percentage)

   33.3     26.0     23.0  

(1)Amounts includes minutes of usage generated from incoming revenue.

Year Ended December 31, 2015 Compared to Year Ended December 31, 2014

Our Pakistan total operating revenue increased by 0.3% to US$1,014 million in 2015 compared to US$1,010 million in 2014. In functional currency terms, total operating revenue in Pakistan increased by 2.1% due to data revenue growth and higher MFS revenue, which was partially offset by a decline in voice revenue caused by changes to hybrid offerings with decreased voice content. Our Pakistan total operating revenue consists of revenue from providing mobile services.

Mobile Revenue

In 2015, we generated US$614 million of our Pakistan segment service revenue from mobile voice services (i.e., airtime charges from mobile contract and prepaid customers, including monthly contract fees and roaming fees, as well as roaming fees received from other mobile service operators for providing roaming services to their customers), or 60.5% of the total operating revenue in our Pakistan segment, compared to US$653 million, or 64.7% of the total operating revenue in our Pakistan segment, in 2014. In U.S. dollar terms, our mobile voice services revenue in Pakistan decreased by 6.0%. In functional currency terms, it decreased by 4.3%, primarily due to a decline in voice revenue caused by changes to hybrid offerings with decreased voice content.

In 2015, we generated US$132 million of our Pakistan segment service revenue from interconnect fees, or 13.0% of the total operating revenue in our Pakistan segment, compared to US$135 million, or 13.4% of the total operating revenue in our Pakistan segment, in 2014. In U.S. dollar terms, our Pakistan segment service revenue from interconnect fees decreased by 2.5%, while in functional currency terms, it decreased by 0.8%, due to lower local incoming traffic.

In 2015, we generated US$214 million of our Pakistan segment service revenue from VAS, including data revenue, or 21.1% of the total operating revenue in our Pakistan segment, compared to US$178 million, or 17.6% of the total operating revenue in our Pakistan segment, in 2014. In U.S. dollar terms, our Pakistan segment service revenue from VAS, including data revenue, increased by 20.2%, while in functional currency terms, it increased by 22.4%, due to data and MFS revenues growth, as a result of successful retail promotions and an increased footprint for our MFS agents in Pakistan.

Our total operating revenue in our Pakistan segment also includes revenue from sales of equipment and accessories and other revenue. In 2015, revenue from sales of equipment and accessories and other revenue in Pakistan was US$54 million compared to US$44 million in 2014. In functional currency terms, our Pakistan segment sales of equipment and accessories and other revenue increased by 24.1%, primarily as a result of an increase in revenues from site sharing and other services such as leasing lines, DSL and wireless internet.

Adjusted EBITDA

Our Pakistan adjusted EBITDA increased by 5.9% to US$409 million in 2015 compared to US$386 million in 2014. In functional currency terms, our Pakistan adjusted EBITDA increased by 7.7% in 2015, primarily due to slightly higher revenue and lower service costs as a result of cost efficiency initiatives, mainly in procurement and utilities. In functional currency terms, adjusted EBITDA margin in 2015 in our Pakistan segment was 40.4%, which is 2.22.1 percentage points higher than adjusted EBITDA margin in 2014. Please see “ExplanatoryNote—Non-IFRS Financial Measures” for more information on how we calculate Adjusted EBITDA.

Certain Performance Indicators

As of December 31, 2015, we had approximately 36.2 million customers in Pakistan, representing a decrease from 38.5 million customers as of December 31, 2014, primarily due to the required disconnection of approximately 5.6 million customers in May 2015 resulting from the implementation of the regulator’s SIM cardre-verification procedures (see “Item 3—Key Information—D. Risk Factors—Legal and Regulatory Risks—New or proposed changes to laws or new interpretations of existing laws in the markets in which we operate may harm our business”).

We did not have a significant number of broadband customers in Pakistan as of December 31, 2015.

In 2015, our mobile ARPU in Pakistan remained stable at US$2.1 (equal to 2014). In functional currency terms, mobile ARPU in Pakistan increased in 2015 by 1.9%3% compared to 2014 mainly due to the successful completion of the SIMre-verification process, which resulted in the disconnection of lower revenue customers.

In 2015, our mobile MOU in Pakistan increased 41.2%44.0% to 336623 from 238433 in 2014 as a result of the success of our bundle offers and network modernization completed in 2014, which substantially increased network capacity.

InAs of December 31, 2015, ourwe had approximately 16.8 million mobile churn ratedata customers in Pakistan, increased to 33.3% compared to 26.0% in 2014representing an increase of approximately 16.6% from the approximately 14.4 million mobile data customers as of December 31, 2014. The increase was mainly due to the required disconnection3G expansion and increased smartphone penetration in the customer base.

Algeria

Results of customersoperations in 2015 after the completionUS$

   Year ended December 31,  ‘15 – ‘16  ‘14 – ‘15 
   2016  2015  2014  % change 
   in millions of U.S. dollars (except as indicated) 

Total operating revenue

   1,040   1,273   1,692   (18)%   (25)% 

Mobile service revenue

   1,031   1,259   1,678   (18)%   (25)% 

—of which mobile data

   76   46   20   65  131

Sales of equipment, accessories and other

   9   14   14   (36)%   2

Operating expenses

   493   589   835   (16)%   (29)% 

Adjusted EBITDA

   547   684   857   (20)%   (20)% 

Adjusted EBITDA margin

   53  54  51  (1.1p.p.  3.0p.p. 

Results of the SIM re-verification process.operations in DZD

   Year ended December 31,  ‘15 – ‘16  ‘14 – ‘15 
   2016  2015  2014  % change 
   in billions of DZD (except as indicated) 

Total operating revenue

   114   128   136   (11)%   (6)% 

Mobile service revenue

   113   127   135   (11)%   (7)% 

—of which mobile data

   8   5   2   78  185

Sales of equipment, accessories and other

   1   1   1   (31)%   28

Operating expenses

   54   59   68   (9)%   (13)% 

Adjusted EBITDA

   60   69   69   (13)%   0

Adjusted EBITDA margin

   53  54  50  (1.2p.p.  3.4p.p. 

Certain Performance Indicators

   Year ended December 31 
   2016   2015   2014 

Mobile

      

Customers in millions

   16.3    17.0    17.7 

ARPU in US$

   5.1    6.0    7.9 

ARPU in DZD

   562    603    639 

MOU in minutes

   332    369    371 

Mobile data customers

   7.0    4.1    1.3 

Year Ended December 31, 20142016 Compared to Year Ended December 31, 20132015

Our PakistanAlgeria total operating revenue decreased by 5.5%18% to US$1,0101,040 million in 20142016 compared to US$1,0691,273 million in 2013.2015 partly due to the depreciation of the Algerian dinar against the U.S. dollar. In functional currency terms, total operating revenue in PakistanAlgeria decreased by 5.8%.11% due to a change in customer billing terms, the forced migration of customers from legacy tariffs, aggressive price competition and distribution challenges as compared to 2015. Our Pakistandata revenue increased due to increased data usage in terms of amount of megabytes used and number of data users, primarily as a result of the revived 3Groll-out following the lifting of governmental restrictions in November 2015. Our segment sales of equipment and accessories and other revenue decreased by 36% due in part to the depreciation of the Algerian dinar against the U.S. dollar, partially offset by affordable device promotions launched during 2016. For a description of the risks associated with the current operating conditions in Algeria, see “Item 3—Key Information—D. Risk Factors—Legal and Regulatory Risks—We operate in a highly regulated industry and are subject to a large variety of laws and extensive regulatory requirements” and “Item 3—Key Information—D. Risk Factors—Legal and Regulatory Risks—Unpredictable tax systems give rise to significant uncertainties and risks that could complicate our tax planning and business decisions.”

Adjusted EBITDA

Our Algeria Adjusted EBITDA decreased by 20% to US$547 million in 2016 compared to US$684 million in 2015. In functional currency terms, our Algeria Adjusted EBITDA decreased by 13% in 2016 compared to the previous year, primarily due to a decrease in total revenues, as discussed above, partially offset by a decrease in operating expenses due to commercial and other general and administrative expense cost optimization and headcount reduction as a result of our performance transformation program. In addition to the decrease in revenue, our Adjusted EBITDA in Algeria was negatively impacted by costs in relation to structural measures to improve performance and stabilize our customer base, including distribution transformation and monobrandroll-out, acceleration of our 4G/LTE network deployment and promotion of micro-campaigns with tailored services to increase satisfaction, data monetization activities and smartphone promotions, coupled with bundle offers. Please see “ExplanatoryNote—Non-IFRS Financial Measures” for more information on how we calculate Adjusted EBITDA.

Certain Performance Indicators

Customers in our Algeria segment decreased to approximately 16.3 million as of December 31, 2016 compared to 17.0 million customers as of December 31, 2015. The 4% decrease was mainly due to the combined impact of historic 3G coverage shortfalls, changes in customer billing terms, forced migration and distribution challenges.

In 2016, our mobile ARPU in Algeria decreased by 15% to US$5.1 compared to US$6.0 in 2015. In functional currency terms, our mobile ARPU in Algeria decreased by 7%, mainly due to aggressive price competition and high-value customer churn.

In 2016, our mobile MOU in Algeria decreased by 10% to 332 minutes compared to 369 minutes in 2015. This decrease was due to high-value customer churn.

As of December 31, 2016, we had approximately 7.0 million mobile data customers in Algeria, representing an increase of approximately 69% from the approximately 4.1 million mobile data customers in Algeria as of December 31, 2015. The increase was mainly due to the rapid 3G expansion during the last twelve months.

Year Ended December 31, 2015 Compared to Year Ended December 31, 2014

Our Algeria total operating revenue decreased by 24.7% to US$1,273 million in 2015 compared to US$1,692 million in 2014 mainly due to the depreciation of the Algerian dinar against the U.S. dollar. In functional currency terms, total operating revenue in Algeria decreased by 6% due to aggressive price competition, device promotion by competitors and delays in the launch of OTA’s 3G network. Our Algeria total operating revenue consists of revenue from providing mobile services.

Mobile Revenue

In 2014,2015, we generated US$6531,041 million of our PakistanAlgeria segment service revenue from mobile voice services (i.e., airtime charges from mobile contract and prepaid customers, including monthly contract fees and roaming fees, as well as roaming fees received from other mobile service operators for providing roaming services to their customers), or 64.6%81.7% of our total operating revenue in our PakistanAlgeria segment, compared to US$6921,442 million, or 64.7%85.2% of the total operating revenue in our PakistanAlgeria segment, in 2013.2014. In U.S. dollar terms, our mobile voice service revenuesservices revenue in PakistanAlgeria decreased by 5.6%.27.8% as a result of the depreciation of the Algerian dinar against the U.S. dollar. In functional currency terms, it decreased by 6.3% primarily10.2% due to lower APPM due to competitive pressure.decreased voice ARPU resulting primarily from aggressive price competition.

In 2014,2015, we generated US$13599 million of our PakistanAlgeria segment service revenue from interconnect fees, or 13.4%7.8% of the total operating revenue in our PakistanAlgeria segment, compared to US$149120 million, or 13.9%7.1% of the total operating revenue in our PakistanAlgeria segment, in 2013.2014. In U.S. dollar terms, our PakistanAlgeria segment service revenue

from interconnect fees decreased by 9.4%17.6%, while in functional currency terms, it decreasedincreased by 10.0%3.1%, due to lower International Clearing House (“ICH”) revenues becausean increase in the MTRs set by the regulator in Algeria for Optimum from DZD 0.96 per minute to DZD 1.1 (approximately US$0.01 to US$0.011 as of an industry-wide steady decline in incoming international revenue after ICH implementation, which regulates international traffic.

December 31, 2015) per minute.

In 2014,2015, we generated US$178108 million of our PakistanAlgeria segment service revenue from VAS, including data revenue, or 17.6%8.4% of the total operating revenue in our PakistanAlgeria segment, compared to US$185102 million, or 17.3%6.0% of the total operating revenue in our PakistanAlgeria segment, in 2013.2014. In U.S. dollar terms, our PakistanAlgeria segment service revenue from VAS, including data revenue, decreasedincreased by 3.7%5.1%, while in functional currency terms, it decreasedincreased by 4.0%31.3%, primarily due to lower overall VAS revenue partially offset by an increaseincreased data usage in terms of amount ofmegabytes used and number of data revenue.users (2.9 million users in 2015 compared with 0.8 million users in 2014).

Our total operating revenue in our PakistanAlgeria segment also includes revenue from sales of equipment and accessories and other revenue. During 2015, revenue from sales of equipment and accessories and other revenue in Algeria was US$14 million, whereas in 2014 revenue from sales of equipment and accessories and other revenue in Pakistan was US$44 million, compared to US$40 million in 2013.14 million. In functional currency terms, our PakistanAlgeria segment sales of equipment and accessories and other revenue increased by 9.4% due to handsets promotion.28.3%, primarily as a result of subsidies offered and device promotions launched during 2015.

Adjusted EBITDA

Our PakistanAlgeria adjusted EBITDA decreased by 20.2% to US$386 million during 2014 from US$441684 million in 2013, primarily due2015 compared to lower revenues.US$857 million in 2014. In functional currency terms, the Pakistanour Algeria adjusted EBITDA marginremained stable in 2015, primarily due to a decrease in total revenues (DZD 8,600 million (approximately US$86 million)), offset by a decrease in operating expenses (DZD 8,700 million (approximately US$87 million)) due to aone-off charge recorded in 2014 related to a provision for Cevital litigation of DZD 4,300 million (approximately US$53 million). In 2015, we recorded aone-off charge of DZD 120 million (approximately US$12 million) related to the performance transformation program, as well as a decrease in our Pakistan segment was 38.2%, which is 3.5 percentage points below the Pakistan adjusted EBITDA margincertain expenses such as personnel costs, security and billing in 2013.relation to operational improvements. Please see “ExplanatoryNote—Non-IFRS Financial Measures” for more information on how we calculate Adjusted EBITDA.

Certain Performance Indicators

As of December 31, 2014,2015, we had approximately 38.517.0 million customers in Pakistan, representing an increase from 37.6our Algeria segment, in comparison with 17.7 million customers as of December 31, 2013.2014. The 3.9% decrease was mainly due to a reduction of high-value customers.

In 2015, our mobile ARPU in Algeria decreased by 23.8% to US$6.0 compared to US$7.9 in 2014. In functional currency terms, our mobile ARPU in Algeria decreased by 5.7%, mainly due to aggressive price competition.

In 2015, our mobile MOU in Algeria was mostly stable, slightly decreasing by 0.7% to 369 from 371 in 2014. This decrease was due to a slight decrease in total traffic (78.8 billion minutes in 2014 compared to 76.6 billion minutes in 2015) coupled with a slight decrease in average customer base (17.6 million in 2014 compared to 17.3 million in 2015).

We did not have a significant number of broadband customers in PakistanAlgeria as of December 31, 2014.2015.

Bangladesh

Results of operations in US$

   Year ended December 31,  ‘15 – ‘16  ‘14 – ‘15 
   2016  2015  2014  % change 
   in millions of U.S. dollars (except as indicated) 

Total operating revenue

   621   604   563   3  7

Mobile service revenue

   606   596   556   2  7

of which mobile data

   63   42   23   50  80

Sales of equipment, accessories and other

   15   8   7   76  18

Operating expenses

   354   362   344   (2)%   5

Adjusted EBITDA

   267   242   219   10  10

Adjusted EBITDA margin

   43  40  39  3.0p.p.   1.1p.p. 
  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 

Results of operations in BDT

   Year ended December 31,  ‘15 – ‘16  ‘14 – ‘15 
   2016  2015  2014  % change 
   in billions of BDT (except as indicated) 

Total operating revenue

   49   47   44   3  8

Mobile service revenue

   48   46   43   2  8

—of which mobile data

   5   3   2   51  81

Sales of equipment, accessories and other

   1   1   1   77  19

Operating expenses

   28   28   27   (2)%   6

Adjusted EBITDA

   21   19   17   11  11

Adjusted EBITDA margin

   43  40  39  3.0p.p.   1.1p.p. 

Certain Performance Indicators

   Year ended December 31, 
   2016   2015   2014 

Mobile

      

Customers in millions

   30.4    32.3    30.8 

ARPU in US$

   1.6    1.6    1.6 

ARPU in BDT

   126    122    120 

MOU in minutes

   312    306    197 

Mobile data customers in million

   14.9    14.0    12.2 

Year Ended December 31, 2016 Compared to Year Ended December 31, 2015

Our Bangladesh total operating revenue increased by 3% to US$621 million in 2016 compared to US$604 million in 2015. In functional currency terms, total operating revenue in Bangladesh increased by 3% due to an increase in voice revenue driven by higher MOU and a significant increase in data revenue. The increase was offset by the imposition of an incremental 2% supplementary duty on recharges from June 2016, which is in addition to the additional 1% surcharge from March 2016. The main operational focus during 2016 was the SIMre-verification process. This government-mandated initiative started in December 2015 and required each mobile phone operator to verify all customers using fingerprints in order to ensure authentic registration, proper accountability and enhanced security and resulted in 3.8 million SIM cards being blocked by Banglalink. This program contributed to a slowdown of acquisition activity across the market, which affected revenue trends in 2016. In functional currency terms, our segment service revenue from data increased by 51%, primarily driven by an increase in active data users and data usage as a result of expanding 3G coverage and smartphone penetration. In functional currency terms, our Bangladesh segment sales of equipment and accessories and other revenue increased by 77% primarily as a result of higher handset sales in order to increase smartphone penetration.

Adjusted EBITDA

Our Bangladesh Adjusted EBITDA increased by 10% to US$267 million in 2016 compared to US$242 million in 2015. In functional currency terms, our Bangladesh Adjusted EBITDA increased by 11% in 2016 compared to the same period in the previous year, primarily due to increased revenue, as discussed above, and the implementation of performance transformation initiatives, in particular headcount reduction and a decrease in commercial costs. Please see “ExplanatoryNote—Non-IFRS Financial Measures” for more information on how we calculate Adjusted EBITDA.

Certain Performance Indicators

As of December 31, 2016, we had approximately 30.4 million customers in Bangladesh, representing a decrease from 32.3 million customers as of December 31, 2015, which was primarily due to an introduction of government mandated identity verification procedures at the end of 2015, which resulted in a slowdown of customer growth across the market and the blocking of unverified SIMs in 2016. For further information on the risks associated with SIMre-verification, see “Item 3—Key Information—D. Risk Factors—Legal and Regulatory Risks—New or proposed changes to laws or new interpretations of existing laws in the markets in which we operate may harm our business.”

In 2014,2016, our mobile ARPU in Pakistan decreased by 8.7% toBangladesh did not change and was US$2.1 from US$2.3 in 2013.1.6. In functional currency terms, mobile ARPU in Pakistan decreasedBangladesh increased in 20142016 by 10.9%3% to BDT 126 compared to 2013BDT 122 in 2015, mainly due to high growth in data revenue.

In 2016, our mobile MOU in Bangladesh increased 2% to 312 minutes from 306 minutes in 2015 mainly due to lower VAS services and decreased tariffs.average price per minute, driven by aggressive competition.

In 2014, ourAs of December 31, 2016, we had approximately 14.9 million mobile MOUdata customers in PakistanBangladesh, representing a decrease of approximately 7% from the approximately 14.0 million mobile data customers as of December 31, 2015. The decrease is due to the blocking of unverified SIMs, discussed above, while active data users increased 5.3% to 238 from 226 in 2013 mainly due to active promotion of on-net oriented offers at competitive prices.the 3G expansion and increased smartphone penetration.

In 2014, our mobile churn rate in Pakistan increased to 26.0% compared to 23.0% in 2013 due to a delay in network modernization and aggressive pricing in the market.

Bangladesh

Results of operations in US$

   Year ended December 31,   

‘14 – ‘15

% change

  

‘14 – ‘15

% change
functional

  ‘13 – ‘14 %  

‘13 – ‘14 %

change
functional

 
   2015   2014   2013   US$  currency  change US$  currency 
   (In millions of US dollars)              

Service revenue

   595     556     498     7.2  7.8  11.7  10.5

Sale of equipment and accessories

   1     1     —       52.3  52.9  224.0  223.7

Other revenue

   8     7     6     14.5  15.2  2.6  2.5
  

 

 

   

 

 

   

 

 

   

 

 

  

 

 

  

 

 

  

 

 

 

Total operating revenue

   604     563     504     7.3  7.9  11.6  10.5
  

 

 

   

 

 

   

 

 

   

 

 

  

 

 

  

 

 

  

 

 

 

Operating expenses

           

Service costs

   110     100     80     9.7  10.3  25.1  24.3

Cost of equipment and accessories

   —       1     —       —      —      —      —    

Selling, general and administrative expenses

   252     243     237     4.2  4.8  2.1  1.5
  

 

 

   

 

 

   

 

 

   

 

 

  

 

 

  

 

 

  

 

 

 

Adjusted EBITDA

   242     219     187     10.5  11.0  17.4  15.3
  

 

 

   

 

 

   

 

 

   

 

 

  

 

 

  

 

 

  

 

 

 

Results of operations in BDT

   Year ended December 31, 
   2015   2014   2013 
   (In billions of BDT) 

Service revenue

   46     42     39  

Sale of equipment and accessories

   —       —       —    

Other revenue

   1     1     1  
  

 

 

   

 

 

   

 

 

 

Total operating revenue

   47     43     40  
  

 

 

   

 

 

   

 

 

 

Operating expenses

      

Service costs

   9     8     6  

Cost of equipment and accessories

   —       —       —    

Selling, general and administrative expenses

   19     18     19  
  

 

 

   

 

 

   

 

 

 

Adjusted EBITDA

   19     17     15  

Certain Performance Indicators

   Year ended December 31, 
   2015   2014   2013 

Mobile

      

Customers (end of the period; in millions)

   32.3     30.8     28.8  

ARPU in USD

   1.6     1.5     1.5  

ARPU in BDT

   122     120     118  

MOU in minutes

   209     197     184  

Annual churn (as a percentage)

   22.7     21.6     22.3  

Year Ended December 31, 2015 Compared to Year Ended December 31, 2014

Our Bangladesh total operating revenue increased by 7.3% to US$604 million in 2015 compared to US$563 million in 2014. In functional currency terms, total operating revenue in Bangladesh increased by 7.9% due to a 4.9% increase in the number of mobile customers and an increase in data usage in 2015, which was partially offset by the impact of intensified price competition and the negative impact of supplementary duties imposed in the third quarter of 2015. Our Bangladesh total operating revenue consists of revenue from providing mobile services.

Mobile Revenue

In 2015, we generated US$450 million of our Bangladesh segment service revenue from mobile voice services (i.e., airtime charges from mobile contract and prepaid customers, including monthly contract fees and roaming fees, as well as roaming fees received from other mobile service operators for providing roaming services to their customers), or 74.5% of our total operating revenue in our Bangladesh segment, compared to US$440 million, or 78.1% of the total operating revenue in our Bangladesh segment, in 2014. In U.S. dollar terms, our mobile voice services revenue in Bangladesh increased by 2.3%. In functional currency terms, it increased by 2.9%, primarily due to an increase in customer base and higher ARPU.

In 2015, we generated US$57 million of our Bangladesh segment service revenue from interconnect fees, or 9.4% of the total operating revenue in our Bangladesh segment, compared to US$53 million, or 9.4% of the total

operating revenue in our Bangladesh segment, in 2014. In U.S. dollar terms, our Bangladesh segment service revenue from interconnect fees increased by 7%. In functional currency terms, it increased by 7.5%, primarily due to an increase in our customer base, as well as higher MOU.

In 2015, we generated US$86 million of our Bangladesh segment service revenue from VAS, including data revenue, or 14.2% of the total operating revenue in our Bangladesh segment, compared to US$60 million, or 10.6% of the total operating revenue in our Bangladesh segment, in 2014. In U.S. dollar terms, our Bangladesh segment service revenue from VAS, including data and messaging revenue, increased by 43.6%. In functional currency terms, it increased by 44.4%, primarily due to increased data usage derived from Banglalink’sthe banglalink brand’s 3G network, as our network coverage expanded in 2015.

Our total operating revenue in our Bangladesh segment also includes revenue from sales of equipment and accessories and other revenue. In 2015, revenue from sales of equipment and accessories and other revenue in Bangladesh was US$9 million, compared to US$7 million in 2014. In U.S. dollar terms, our Bangladesh segment sales of equipment and accessories and other revenue increased by 17.9% primarily as a result of higher handset sales and an increase in revenues from site sharing.

Adjusted EBITDA

Our Bangladesh adjusted EBITDA increased by 10.5% to US$242 million in 2015 compared to US$219 million in 2014. In functional currency terms, our Bangladesh adjusted EBITDA increased by 11% in 2015, primarily due to increased revenue and reduced SIM tax from BDT 300 (approximately US$3.8) to BDT 100 (approximately US$1.3) per connection, which was partially offset by a provision of US$12 million for a disputed SIM replacement tax with the tax authorities, a bad debt provision of US$6 million mainly for Bangladesh Telecommunications Company Limited (government owned PSTN) and a provision of US$4 million related to the performance transformation.transformation program. In functional currency terms, than the adjusted EBITDA margin in 2015 in our Bangladesh segment was 40.4%40.1%, which was 0.91.1 percentage points higher than the adjusted EBITDA margin in 2014. Please see “ExplanatoryNote—Non-IFRS Financial Measures” for more information on how we calculate Adjusted EBITDA.

Certain Performance Indicators

As of December 31, 2015, we had approximately 32.3 million customers in Bangladesh, representing an increase from 30.8 million customers as of December 31, 2014, which was primarily due to our aggressive customer acquisition campaigns supported by competitivestart-up offers.

We did not offer broadband services in Bangladesh as of December 31, 2015.

In 2015, our mobile ARPU in Bangladesh increased by 1.3% towas stable at US$1.6 compared to US$1.5 in 2014. In functional currency terms, mobile ARPU in Bangladesh increased in 2015 by 1.6% compared to 2014 mainly due to high growth in data revenue.

In 2015, our mobile MOU in Bangladesh increased 6.1%56% to 209306 from 197 in 2014 mainly due to the price elasticity impact of lower APPM driven by aggressive competition.

InAs of December 31, 2015, ourwe had approximately 14.0 million mobile churn ratedata customers in Bangladesh, increased to 22.7% compared to 21.6% in 2014representing an increase of approximately 14.6% from the approximately 12.2 million mobile data customers as of December 31, 2014. The increase was mainly due to strong competitionthe 3G expansion and increased smartphone penetration in termsthe customer base.

Ukraine

Results of pricing, bothoperations in voice and data.US$

    Year ended December 31,  ‘15 – ‘16  ‘14 – ‘15 
   2016  2015  2014  % change 
   in millions of U.S. dollars (except as indicated) 

Total operating revenue

   586   622   1,062   (6)%   (41)% 

Mobile service revenue

   542   576   970   (6)%   (41)% 

—of which mobile data

   99   66   85   49  (22)% 

Fixed-line service revenue

   41   45   89   (8)%   (50)% 

Sales of equipment, accessories and other

   3   1   3   46  (28)% 

Operating expenses

   280   330   578   (15)%   (43)% 

Adjusted EBITDA

   306   292   484   5  (40)% 

Adjusted EBITDA margin

   52  47  46  5.3p.p.   1.4p.p. 

Results of operations in UAH

    Year ended December 31,  ‘15 – ‘16  ‘14 – ‘15 
   2016  2015  2014  % change 
   in millions of UAH (except as indicated) 

Total operating revenue

   14,960   13,475   12,231   11  10

Mobile service revenue

   13,851   12,475   11,190   11  11

—of which mobile data

   2,522   1,442   984   75  47

Fixed-line service revenue

   1,052   967   1,017   9  (5)% 

Sales of equipment, accessories and other

   57   33   24   71  35

Operating expenses

   7,149   7,143   6,705   0  7

Adjusted EBITDA

   7,811   6,332   5,526   23  15

Adjusted EBITDA margin

   52  47  45  5.2p.p.   1.8p.p. 

Certain Performance Indicators

   Year ended December 31, 
   2016   2015   2014 

Mobile

      

Customers in millions

   26.1    25.4    26.2 

ARPU in US$

   1.7    1.8    3.1 

ARPU in UAH

   44    40    36 

MOU in minutes

   559    543    508 

Mobile data customers (million)

   11.2    12.0    11.1 

Fixed-line

      

Broadband customers (millions)

   0.8    0.8    0.8 

Year Ended December 31, 20142016 Compared to Year Ended December 31, 20132015

Our BangladeshUkraine total operating revenue increaseddecreased by 11.6%6% to US$563586 million during 2014, representing an increase of 11.6% from US$504 million during 2013. In functional currency terms, total operating revenue in Bangladesh increased by 10.9%, due to higher MOU generated by the enlarged customer base. Our Bangladesh total operating revenue consists of revenue from providing mobile services.

Mobile Revenue

In 2014, we generated US$440 million of our Bangladesh segment service revenue from mobile voice services (i.e., airtime charges from mobile contract and prepaid customers, including monthly contract fees and roaming fees, as well as roaming fees received from other mobile service operators for providing roaming services to their customers), or 78.1% of our total operating revenue in our Bangladesh segment,2016 compared to US$407622 million or 80.6% of the total operating revenue in our Bangladesh segment, in 2013. In U.S. dollar terms, our mobile voice service revenues in our Bangladesh increased by 7.7%. In functional currency terms, it increased by 7.0%,2015, primarily due to an increase in our customer base and higher MOU.

In 2014, we generated US$53 million of our Bangladesh segment service revenue from interconnect fees, or 9.4%the depreciation of the total operating revenue in our Bangladesh segment, compared to US$48 million, or 9.5% ofUkrainian hryvnia against the total operating revenue in our Bangladesh segment, in 2013. In U.S. dollar terms, our Bangladesh segment service revenue from interconnect fees increased by 10.4%, while in functional currency terms, it increased by 9.6%, due to an increase in our customer base and higher MOU.

In 2014, we generated US$60 million of our Bangladesh segment revenue from VAS, including data and messaging revenue, or 10.6% of the total operating revenue in our Bangladesh segment, compared to US$39 million, or 7.7% of the total operating revenue in our Bangladesh segment, in 2013. In U.S. dollar terms, our Bangladesh segment service revenue from VAS, including data and messaging revenue, increased by 54.1%, while in functional currency terms, it increased by 53.2%, due to an increase in data revenue and following the launch of 3G in the last quarter of 2013.

Our total operating revenue in our Bangladesh segment also includes revenue from sales of equipment and accessories and other revenue. In 2014, revenue from sales of equipment and accessories and other revenue in Bangladesh was US$7.2 million, compared to US$6.6 million in 2013.dollar. In functional currency terms, our Bangladesh segmentUkraine total operating revenue from sales of equipmentin 2016 increased 11% compared to 2015 despite a challenging social, political and accessories and othermacroeconomic environment. The increase was primarily due to strong growth in mobile data revenue, increased by 9.1%, primarily as a result of higher salescontinued 3Groll-out, increased smartphone penetration and data-oriented tariff plans. It was also driven by repricing initiatives for our mobile and fixed-line services; and increased fixed-line revenue as a result of data card/modemimproved quality of the customer base. This increase was partially offset by a decline in interconnection fees, as a result of a decrease in the volume of international incoming traffic, and handsets.a decrease in SMS messaging.

Adjusted EBITDA

Our Bangladesh adjustedUkraine Adjusted EBITDA increased by 5% to US$219306 million during 2014in 2016 compared to US$187292 million in 2013.2015. In functional currency terms, our Bangladesh adjustedUkraine Adjusted EBITDA increased by 15.3%,23% in 2016 compared to the previous year primarily due to higher revenues, as discussed above, and lower interconnect and technological maintenance costs, which were partially offset by an increase in revenuefrequency fees, roaming costs, inflation on rent and reductionutilities and the negative effect of the depreciation of the hryvnia on our operating expenses, caused by higher roaming costs, denominated in SIM tax to BDT 300 (approximately US$3.8) from BDT 600 (approximately US$7.7) per connection. In functional currency terms, adjusted EBITDA margin in 2014 in our Bangladesh segment was 39.5%, which was 2.0 percentage points higher from the adjusted EBITDA margin in 2013.U.S. dollars. Please see “ExplanatoryNote—Non-IFRS Financial Measures” for more information on how we calculate Adjusted EBITDA.

Certain Performance Indicators

As of December 31, 2014,2016, we had approximately 30.826.1 million mobile customers in Bangladesh, representing an increase from 28.8Ukraine compared to 25.4 million mobile customers as of December 31, 2013, which was primarily due to aggressive2015, representing an increase of 3%, as a result of successful sales activities and improved churn following enhanced customer acquisition campaigns and more efficientbased management of churn.

We did not offer broadband services in Bangladesh as of December 31, 2014.initiatives.

In 2014,2016, our mobile ARPU in Bangladesh remained stable atUkraine decreased by 6% to US$1.5 (equal1.7 compared to 2013).US$1.8 in 2015, primarily due to devaluation of the hryvnia. In functional currency terms, mobile ARPU in BangladeshUkraine increased in 2016 by 1.7%11% compared to 2013, as lower prices per minute of use were offset by higher MOU.2015 mainly due to repricing initiatives and newly introduced tariffs.

In 2014,2016, our mobile MOU in BangladeshUkraine increased by 7.0%3% to 197559 from 184543 in 2013, which was2015, mainly due to disconnectionhigheron-net traffic.

As of suspected high usageDecember 31, 2016, we had approximately 0.8 million fixed-line broadband customers pursuant to regulator directives, as well as lower usage as a result of political instability in Bangladesh throughout 2013.

In 2014, our mobile churn rate in Bangladesh decreased to 21.6%Ukraine, which was broadly stable compared to 22.3% in 2013, which was mainly due to our efforts in customer retention.December 31, 2015.

Ukraine

Results of operations in US$

   Year ended December 31,   

‘14 – ‘15

% change

  

‘14 – ‘15

% change
functional

  ‘13 – ‘14 %  

‘13 – ‘14 %

change
functional

 
   2015   2014   2013   US$  currency  change US$  currency 
   (In millions of US dollars)              

Service revenue

   621 ��   1,059     1,587     (41)%   10  (33)%   (4)% 

Sale of equipment and accessories

   —       1     22      (29)%   (95)%   (96)% 

Other revenue

   1     1     1     0  62  0  49
  

 

 

   

 

 

   

 

 

   

 

 

  

 

 

  

 

 

  

 

 

 

Total operating revenue

   622     1,062     1,610     (41)%   10  (34)%   (5)% 
  

 

 

   

 

 

   

 

 

   

 

 

  

 

 

  

 

 

  

 

 

 

Operating expenses

           

Service costs

   84     180     287     (53)%   (13)%   (37)%   (10)% 

Cost of equipment and accessories

   2     4     27     (50)%   5  85  (81)% 

Selling, general and administrative expenses

   244     394     516     (38)%   15  (24)%   11
  

 

 

   

 

 

   

 

 

   

 

 

  

 

 

  

 

 

  

 

 

 

Adjusted EBITDA

   292     484     781     (40)%   15  (38)%   (11)% 
  

 

 

   

 

 

   

 

 

   

 

 

  

 

 

  

 

 

  

 

 

 

Results of operations in UAH

   Year ended December 31, 
   2015   2014   2013 
   (In millions of UAH) 

Service revenue

   13,442     12,206     12,681  

Sale of equipment and accessories

   5     7     178  

Other revenue

   28     18     12  
  

 

 

   

 

 

   

 

 

 

Total operating revenue

   13,475     12,231     12,871  
  

 

 

   

 

 

   

 

 

 

Operating expenses

      

Service costs

   1,815     2,075     2,295  

Cost of equipment and accessories

   43     41     214  

Selling, general and administrative expenses

   5,285     4,589     4,123  
  

 

 

   

 

 

   

 

 

 

Adjusted EBITDA

   6,332     5,526     6,239  
  

 

 

   

 

 

   

 

 

 

Certain Performance Indicators

   Year ended December 31, 
   2015   2014   2013 

Mobile

      

Customers (end of the period; in millions)

   25.4     26.2     25.8  

ARPU in USD

   1.8     3.1     4.7  

ARPU in UAH

   39.7     35.6     37.5  

MOU in minutes

   543     508     501  

Annual churn as a percentage

   23.5     24.9     35.3  

Fixed-line

      

Broadband customers (end of the period; in millions)

   0.8     0.8     0.8  

Year Ended December 31, 2015 Compared to Year Ended December 31, 2014

Our Ukraine total operating revenue decreased by 41.4% to US$622 million in 2015 compared to US$1,062 million in 2014, primarily due to the depreciation of the Ukrainian hryvnia against the U.S. dollar. In functional currency terms, our Ukraine total operating revenue in 2015 was 10.2% higher compared to 2014, primarily due to increased international incoming call revenue and strong growth in mobile data revenue as a result of the launch of 3G, despite ongoing social unrest and the shutdown of networks in East Ukraine (ATO zone).the ATO zone. Our Ukraine total operating revenue consists of revenue from providing mobile services as well as fixed-line services.

Mobile Revenue

In 2015, our revenue from mobile services in our Ukraine segment decreased by 40.6% to US$578 million fromcompared to US$972 million during 2014, primarily due to the devaluation of the hryvnia by 52.2%.

In 2015, we generated US$290 million of our Ukraine segment service revenue from mobile voice services (i.e. airtime charges from mobile postpaid and prepaid customers, including monthly contract fees and roaming fees, and roaming fees received from other mobile services operators for providing roaming services to their customers), or 50.2% of the total mobile operating revenue in our Ukraine segment, compared to US$539 million, or 55.5% of the total mobile operating revenue in 2014. In U.S. dollar terms, service revenue from airtime charges decreased by 46.3%, while in functional currency terms, it increased by 1.2%. The decrease in U.S. dollar terms was primarily due to weakening of the hryvnia. The increase in functional currency was due to there-pricing of tariffs and 3G launch along with new tariff portfolio, and positive effect of currency devaluation on guest roaming revenues.

In 2015, we generated US$139 million of our Ukraine segment service revenue from VAS including data revenue, or 24.1% of the total mobile operating revenue in our Ukraine segment, compared to US$211 million, or 21.7% of the total mobile operating revenue, in 2014. The 33.8% decrease in U.S. dollar terms in our service revenue from VAS including data revenue was primarily due to depreciation of the localfunctional currency. In

functional currency terms, our Ukraine segment service revenue from VAS including data revenue increased by 25.3% mainly due to strong growth in mobile data revenue as a result of 3Groll-out, active promotions of smartphones and data-oriented tariff plans.

In 2015, we generated US$147 million of our Ukraine segment service revenue from interconnect fees, or 25.4% of the total mobile operating revenue in our Ukraine segment, compared to US$218 million, or 22.4% of the total mobile operating revenue in our Ukraine segment, in 2014. In U.S. dollar terms, our Ukraine segment service revenue from interconnect fees decreased by 32.8% primarily due to weakening of the hryvnia. In functional currency terms, our Ukraine segment service revenue from interconnect revenue increased by 24.2% due to positive currency devaluation effect on revenue from traffic from international operators.

In 2015, we generated US$0.1 million of other service revenue, or 0.0% of the total mobile operating revenue in our Ukraine segment in 2015, compared to US$2 million generated in 2014, or 0.2% of the total mobile operating revenue in 2014. In U.S. dollar terms, our other service revenue decreased by 93.6%, while in functional currency terms it decreased by 87.9%.

Our Ukraine total mobile operating revenue also included revenue from sales of equipment and accessories and other revenue. During 2015, revenue from sales of equipment and accessories and other revenue comprised US$2 million, or 0.3% of the total mobile operating revenue in our Ukraine segment, compared to US$2 million, or 0.2% of the total mobile operating revenue in our Ukraine segment, in 2014. In functional currency terms, our Ukraine segment revenue from sales of equipment and accessories and other revenue increased by 53.2% mainly due to higher revenue fromsub-rent of premises driven by increase of floor spaces and rent rates.

Fixed-line Revenue

Our revenue from fixed-line services in Ukraine decreased by 50.1% to US$45 million in 2015 fromcompared to US$89 million in 2014, primarily due to depreciation of national currency. In functional currency terms, our revenue from fixed-line services in Ukraine decreased by 5.2% mainly as a result of reduction in wholesale revenue.

Our revenue from fixed-line services in Ukraine in 2015 consisted of US$17 million generated from business operations, US$3 million generated from wholesale operations and US$24 million generated from residential and FTTB operations. Revenue from business operations decreased by 49.3% fromcompared to US$34 million in 2014, revenue from wholesale operations decreased by 82.0% fromcompared to US$16 million in 2014, and revenue from residential and FTTB operations decreased by 37.8% fromcompared to US$39 million in 2014. In U.S. dollar terms the decrease was primarily due to national currency devaluation. In terms of functional currency, our revenue from business operations decreased by 4.1% driven by lower subscribers base. Revenue from wholesale operations decreased by 65.3% in terms of functional currency, primarily due to planned reduction in low margin transit traffic. Residential and FTTB performance increased by 17.7% in terms of functional currency, primarily due to a favorable FTTBre-pricing.

Adjusted EBITDA

Our Ukraine adjusted EBITDA decreased by 39.6% to US$292 million in 2015 compared to US$484 million in 2014. In functional currency terms, our Ukraine adjusted EBITDA increased by 14.6% in 2015 primarily due to higher revenues, mainly data and interconnect revenues, and lower interconnect costs, which was partially offset by an increase in frequency fees due to the 3G license, higher utility and rental costs, and a negative currency devaluation effect. In functional currency terms, adjusted EBITDA margin in our Ukraine segment in 2015 was 47.0%, which is 1.8 percentage points higher than in 2014. Please see “ExplanatoryNote—Non-IFRS Financial Measures” for more information on how we calculate Adjusted EBITDA.

Certain Performance Indicators

As of December 31, 2015, we had approximately 25.4 million mobile customers in Ukraine, in comparison with approximately 26.2 million mobile customers as of December 31, 2014. The decrease of our customer base by 3.1% was mainly due to customer losses in the East (ATO zone).ATO zone.

In 2015, our mobile ARPU in Ukraine decreased by 41.1%41.0% to US$1.8 compared to US$3.1 in 2014 primarily due to national currency devaluation. In functional currency terms, mobile ARPU in Ukraine increased in 2015 by 11.5%10.8% compared to 2014 mainly due to mobile data revenue growth.

In 2015, our mobile MOU in Ukraine increased by 7.0% to 543 from 508 in 2014, mainly due to the decrease in number of subscribers with lower MOU predominantly in the Eastern part of the country.

Our mobile churn rate in Ukraine in 2015 decreased to 23.5% compared to 24.9% in 2014 as a result of customized retention campaigns.

As of December 31, 2015, we had approximately 0.8 million fixed-line broadband customers in Ukraine, compared to approximately 0.8 million as of December 31, 2014.

Uzbekistan

Results of operations in US$

   Year ended December 31,  ‘15 – ‘16  ‘14 – ‘15 
   2016  2015  2014  % change 
   in millions of U.S. dollars (except as indicated) 

Total operating revenue

   663   711   718   (7)%   (1)% 

Mobile service revenue

   659   704   710   (6)%   (1)% 

—of which mobile data

   129   136   132   (6)%   3

Fixed-line service revenue

   4   5   7   (15)%   (22)% 

Sales of equipment, accessories and other

   —     2   1   (86)%   19

Operating expenses

   268   274   257   (2)%   7

Adjusted EBITDA

   395   437   461   (10)%   (5)% 

Adjusted EBITDA margin

   60  61  64  (1.9p.p.  (2.7p.p.

Results of operations in UZS

   Year ended December 31,  ‘15 – ‘16  ‘14 – ‘15 
   2016  2015  2014  % change 
   in billions of UZS (except as indicated) 

Total operating revenue

   1,967   1,829   1,662   8  10

Mobile service revenue

   1,953   1,811   1,643   8  10

—of which mobile data

   381   350   306   9  14

Fixed-line service revenue

   13   13   16   (2)%   (14)% 

Sales of equipment, accessories and other

   1   4   3   (84)%   36

Operating expenses

   794   705   596   13  18

Adjusted EBITDA

   1,173   1,124   1,066   4  5

Adjusted EBITDA margin

   60  61  64  (1.8p.p.  (2.7p.p.

Certain Performance Indicators

   Year ended December 31, 
   2016   2015   2014 

Mobile

      

Customers in millions

   9.5    9.9    10.5 

ARPU in US$

   5.6    5.7    5.6 

ARPU in UZS

   16,664    14,709    13,038 

MOU in minutes

   615    528    522 

Mobile data customers in millions

   4.6    4.7    5.4 

Year Ended December 31, 20142016 Compared to Year Ended December 31, 20132015

Our Ukraine2016, our Uzbekistan total operating revenue decreased by 34.1%7% to US$1,062663 million compared to US$711 million in 2014 from US$1,610 million during 2013, due to an economic downturn weighed down by discontinued operations2015. In Uzbekistan, all of our tariff plans are denominated in Crimea, conflict in Eastern Ukraine (ATO zone) and heavy currency devaluation and ARPU erosion with customers optimizing their spending due to the economic crisis.U.S. dollars. In functional currency terms, our UkraineUzbekistan total operating revenue increased by 8%, due to the depreciation of the Uzbek som. The decrease on a U.S. dollar basis, was primarily driven by a revamp of tariff plans by Unitel in 2014order improve competitiveness in the new environment following the reentry of MTS to the market and the entry of a new operator, UzMobile. This was 5% lowerpartially offset by increased fees derived from termination of calls from other operators’ networks and increased smartphone penetration and promotions.

Adjusted EBITDA

In 2016, our Uzbekistan Adjusted EBITDA decreased by 10% to US$395 million compared to 2013.

Mobile Revenue

In 2014, our revenue from mobile services in our Ukraine segment decreased by 34.0% to US$972 million from US$1,472437 million in 2013,2015, primarily due to the Ukrainian hryvnia devaluation, deactivation of customersdecrease in Crimearevenue, as discussed above, and the disrupted tourist season.increased structural operating expenses. Structural operating expenses were affected by increased customer-based taxes, which doubled in 2016, and higher business costs. In functional currency terms, our revenue from mobile services decreasedUzbekistan Adjusted EBITDA increased by 4.7%.

In 2014, we generated US$539 million of our service revenue from airtime charges from mobile postpaid and prepaid customers (including monthly contract fees and roaming fees, as well as roaming fees received from other mobile services operators for providing roaming services4% in 2016 compared to their customers), or 55.5%2015 because of the total mobile operating revenue in our Ukraine segment, compared to US$869 million, or 59.0%devaluation of the total mobile operating revenue, in 2013. In U.S. dollar terms, service revenue from airtime charges decreased by 37.9% due to currency devaluation. In functional currency terms, it decreased by 10.8% primarily due to the growth of second SIM penetration with low ARPU and a decrease in roaming as a result of inflation, and the harsh economic situation.Uzbek som. Please see “ExplanatoryNote—Non-IFRS Financial Measures” for more information on how we calculate Adjusted EBITDA.

In 2014, we generated US$211 million of our service revenue from VAS including data revenue, or 21.7% of the total mobile operating revenue in our Ukraine segment, compared to US$316 million, or 21.4% of the total mobile operating revenue, in 2013. In U.S. dollar terms, service revenue from VAS decreased by 33.3%, primarily due to currency devaluation, while in functional currency terms, service revenue from VAS including data revenue decreased by 4.6% due to lower customer spend as a result of substituting OTT services and discontinued operations in Crimea.

In 2014, we generated US$218 million of our service revenue from interconnect, or 22.4% of the total mobile operating revenue in our Ukraine segment, compared to US$261 million, or 17.7% of the total mobile operating revenue, in 2013. In U.S. dollar terms, service revenue from VAS decreased by 16.4%, while in functional currency terms it decreased by 22.9%, primarily due to the impact of the Ukrainian hryvnia devaluation, as well as traffic decline from national and international operators.

In 2014, we generated US$2 million of other service revenue, or 0.2% of the total mobile operating revenue in our Ukraine segment, compared to US$3 million generated in 2013, or 0.2% of the total mobile operating revenue, in 2013. In U.S. dollar terms, our other service revenue decreased by 30.3%, while in functional currency terms it remained stable.

Our Ukraine total mobile operating revenue also included revenue from sales of equipment and accessories and other revenue. In 2014, revenue from sales of equipment and accessories and other revenue decreased to US$2 million, or 0.2% of the total mobile operating revenue in our Ukraine segment, from US$24 million, or 1.6% of the total mobile operating revenue in our Ukraine segment, in 2013. In U.S. dollar terms, our revenue from sales of equipment and accessories and other revenue decreased by 92.1%, while in functional currency terms it decreased by 88.4%. The decrease was due to a reduction in lower margin handset sales in 2014.

Fixed-line Revenue

Our revenue from fixed-line services in Ukraine decreased by 35.2% to US$89 million in 2014 from US$138 million in 2013, primarily due to the impact of the Ukrainian hryvnia devaluation. Our revenue from fixed-line services in 2014 consisted of US$34 million generated from business operations, US$16 million generated from wholesale operations and US$39 million generated from residential and FTTB operations. Revenue from business operations decreased by 31.7% from US$50 million, revenue from residential and FTTB operations decreased by 24.1% from US$52 million in 2013, and revenue from wholesale operations decreased

by 55.9% from US$36 million in 2013. In functional currency terms, revenue from business operations decreased by 2.2%, revenue from wholesale operations decreased by 38.1%, and revenue from residential and FTTB operations increased by 8.6%. Wholesale revenue decreased primarily due to planned reduction in low margin transit traffic and the impact of the currency devaluation. Revenue from residential and FTTB decreased due to the Ukrainian hryvnia devaluation.

Adjusted EBITDA

Our Ukraine adjusted EBITDA decreased by 38.0% to US$484 million during 2014 compared to 2013, In functional currency terms, adjusted EBITDA margin in our Ukraine segment in 2014 was 45.2%, which is 3.3 percentage points lower than in 2013 primarily due to lower mobile service revenue, an increase in network, IT and other general and administrative cost due to the double increase in frequency fee, currency devaluation and inflation, partially offset by decreased service costs and sales and marketing costs.

Certain Performance Indicators

As of December 31, 2014,2016, we had approximately 26.29.5 million mobile customers in Ukraine,our Uzbekistan segment, representing a decrease of 4% compared to approximately 25.89.9 million mobile customers as of December 31, 2013.2015. The increase ofdecrease in our customer base by 1.8%in Uzbekistan was primarily attributable to attractive retail offers and churn reduction campaigns in late 2014 and extra gross additions in the East (ATO zone) partially offset by disconnections of customers in Crimea due to the shutdownreentry of MTS to the network inmarket and the region.entry of a new operator, UzMobile.

In 2014,2016, our mobile ARPU in UkraineUzbekistan decreased by 34.3%1% to US$3.15.6 compared to 2013 primarily due to a continued shiftUS$5.7 in customer base whereby the proportion of high-value and mid-value customers decreased from 2013, as well as an accelerated multi SIM adoption in the East (ATO zone).2015. In functional currency terms, our mobile ARPU decreasedin Uzbekistan increased by 5.1%.13% to UZS16,664 in 2016 compared to UZS 14,709 in 2015 mainly because Beeline Uzbekistan price plans are denominated in U.S. dollars and the Uzbek som depreciated. We also had growth of data ARPU, driven by a higher data usage driven by increased smartphone penetration and promotions.

In 2014,2016, our mobile MOU in UkraineUzbekistan increased by 1.4%17% to 508615 from 501528 in 2013, mainly due to higher usage by customers subscribed with bundled offers.

Our mobile churn rate in Ukraine in 2014 decreased to 24.9% compared to 35.3% in 2013 as a result of a successful customer relationship management program that offset the negative effect of increased churn resulting from inactive customers in Crimea.2015.

As of December 31, 2014,2016, we had approximately 0.84.6 million fixed-line broadbandmobile data customers in Ukraine,Uzbekistan compared to approximately 0.84.7 million mobile data customers as of December 31, 2013. The increase2015, representing a decrease of 6.8% was2% mainly due to our sales efforts towards the promotionreentry of broadband internet.MTS to the market and the entry of, UzMobile.

Kazakhstan

Results of operations in US$

   Year ended December 31,   

‘14 – ‘15

% change

  

‘14 – ‘15

% change
functional

  ‘13 – ‘14 %  

‘13 – ‘14 %

change
functional

 
   2015   2014   2013   US$  currency  change US$  currency 
   (In millions of US dollars)              

Service revenue

   593     754     838     (21)%   (7)%   (10)%   6

Sale of equipment and accessories

   4     —       —       —      0  0  0

Other revenue

   1     1     1     0  0  0  0
  

 

 

   

 

 

   

 

 

   

 

 

  

 

 

  

 

 

  

 

 

 

Total operating revenue

   598     755     839     (21)%   (5)%   (10)%   5
  

 

 

   

 

 

   

 

 

   

 

 

  

 

 

  

 

 

  

 

 

 

Operating expenses

           

Service costs

   131     180     213     (27)%   (11)%   (15)%   0

Cost of equipment and accessories

   6     5     9     31  85  (44)%   (33)% 

Selling, general and administrative expenses

   185     221     227     (17)%   (1)%   (2)%   14
  

 

 

   

 

 

   

 

 

   

 

 

  

 

 

  

 

 

  

 

 

 

Adjusted EBITDA

   276     349     390     (21)%   (7)%   (11)%   5
  

 

 

   

 

 

   

 

 

   

 

 

  

 

 

�� 

 

 

  

 

 

 

Results of operations in KZT

   Year ended December 31, 
   2015   2014   2013 
   (In billions of KZT) 

Service revenue

   127     135     128  

Sale of equipment and accessories

   1     —       —    

Other revenue

   —       —       —    
  

 

 

   

 

 

   

 

 

 

Total operating revenue

   128     135     128  
  

 

 

   

 

 

   

 

 

 

Operating expenses

      

Service costs

   29     32     32  

Cost of equipment and accessories

   2     1     1  

Selling, general and administrative expenses

   39     40     35  
  

 

 

   

 

 

   

 

 

 

Adjusted EBITDA

   58     62     60  

Certain Performance Indicators

   Year ended December 31, 
   2015   2014   2013 

Mobile

      

Customers (end of the period; in millions)

   9.5     9.8     9.2  

ARPU in USD

   4.4     5.8     7.1  

ARPU in KZT

   924     1,045     1,083  

MOU in minutes

   285     309     290  

Annual churn (as a percentage)

   54.6     50.5     48.6  

Broadband customers (end of the period; in millions)

   5.0     5.4     5.2  

Fixed-Line

      

Broadband customers (end of the period; in millions)

   0.2     0.2     0.2  

Year Ended December 31, 2015 Compared to Year Ended December 31, 2014

Our Kazakhstan total operating revenue decreased by 21% to US$598 million in 2015 from US$755 million in 2014. Our Kazakhstan total operating revenue consists of revenue from providing both mobile and fixed-line services. In functional currency terms, our Kazakhstan total operating revenue in 2015 was 5% lower compared to 2014.

Mobile Revenue

In our Kazakhstan segment, revenue from mobile services decreased by 23% to US$518 million in 2015 from US$673 million in 2014, due to heavy local currency devaluation, economic turbulence, strong competition and a decrease in the MTR rate. In functional currency terms, our Kazakhstan revenue from mobile services in 2015 was 9% lower compared to 2014.

In 2015, we generated US$291 million of our Kazakhstan segment service revenue from mobile voice services (i.e., airtime charges from mobile prepaid and postpaid customers, including monthly contract fees and roaming fees, and roaming fees received from other mobile service operators for providing roaming services to their customers), or 56% of the total mobile operating revenue in our Kazakhstan segment, compared to US$420 million, or 62% of the total mobile operating revenue in our Kazakhstan segment, in 2014. In U.S. dollar terms, our service revenue from airtime charges decreased by 31%, while in functional currency terms it decreased by 19%, in 2015 compared to 2014, mainly due to heavy local currency devaluation, economic turbulence, and tough competition.

In 2015, we generated US$86 million of our Kazakhstan segment service revenue from interconnect fees or 17% of the total mobile operating revenue in our Kazakhstan segment, compared to US$109 million, or 16% of the total mobile operating revenue in our Kazakhstan segment, in 2014. In U.S. dollar terms, our mobile service revenue from interconnect fees decreased by 21% in 2015 compared to 2014, while in functional currency terms, it decreased by 3%. This decrease was primarily due to local currency devaluation and a decrease to the MTR rate of 29%.

In 2015, we generated US$142 million of our Kazakhstan segment service revenue from VAS, including data revenue, or 27% of the total mobile operating revenue in our Kazakhstan segment, compared to US$144 million, or 21% of the total mobile operating revenue in the Kazakhstan segment, in 2014. In U.S. dollar terms, our mobile service revenue from VAS decreased by 2% in 2015 compared to 2014, primarily due to local currency devaluation, while in functional currency terms, it increased by 17% due to usage stimulation and data quality perception improvement.

Our Kazakhstan total mobile operating revenue also included revenue from sales of equipment and accessories and other revenue. During 2015, revenue from sales of equipment and accessories and other revenue in our Kazakhstan segment increased to US$2 million mainly due to retail business consolidation (KAZEUROMOBILE LLP, the joint venture over which we obtained control in September 2015).

Fixed-line Revenue

Our Kazakhstan total operating revenue from fixed-line services decreased by 8% to US$75 million in 2015 from US$81 million in 2014. The decrease was primarily due to local currency devaluation. However in functional currency total operating revenue from fixed-line service increased by 11% also due to devaluation effect, increase in traffic and increase in APPM.

In 2015, US$35 million of Kazakhstan fixed-line revenue was generated from our wholesale operations and US$40 million from residential and FTTB operations. Revenue from residential and FTTB operations decreased by 8%, in U.S. dollar terms, and increased by 11%, in functional currency terms, compared to 2014, mainly driven by the YoY growth in customers and revenue from wholesale operations decreased by 9%, in U.S. dollar terms, and increased by 11%, in functional currency terms, compared to 2014 as a result of growth in traffic revenue.

Adjusted EBITDA

Our Kazakhstan adjusted EBITDA decreased by 21% to US$276 million in 2015 compared to US$349 million in 2014. In functional currency terms, our Kazakhstan adjusted EBITDA decreased by 7% in 2015, primarily due to revenue decline. In functional currency terms, our Kazakhstan adjusted EBITDA margin was 45.5% in 2015, which was 0.7 percentage points lower than in 2014.

Certain Performance Indicators

As of December 31, 2015, we had approximately 9.5 million mobile customers in our Kazakhstan segment, representing a decrease of 3% from approximately 9.8 million mobile customers as of December 31, 2014. The decrease in our customer base in Kazakhstan was a result of strong competition in the market.

As of December 31, 2015, we had approximately 5.2 million broadband customers in Kazakhstan, consisting of approximately 5.0 million mobile broadband and 0.2 million fixed-line broadband customers, compared to approximately 5.4 million mobile broadband customers and approximately 0.2 million fixed-line broadband customers as of December 31, 2014. The decrease was mainly due to strong competition in the market.

In 2015, our mobile ARPU in Kazakhstan decreased by 24% to US$4.4 compared to 2014, primarily due to local currency devaluation, MTR rate decrease and strong competition. In functional currency term, mobile ARPU in Kazakhstan decreased by 12%.

In 2015, our mobile MOU in Kazakhstan decreased by 8% to 285 from 309 in 2014, primarily due to tough competition and substitution of voice by data traffic.

In 2015, our mobile churn rate in Kazakhstan increased to 54.6% compared to 50.5% in 2014 due to strong competition in 2015.

Year Ended December 31, 2014 Compared to Year Ended December 31, 2013

Our Kazakhstan total operating revenue decreased by 10% to US$755 million in 2014 from US$839 million in 2013. Our Kazakhstan total operating revenue consists of revenue from providing both mobile and fixed-line services. In functional currency terms, our Kazakhstan total operating revenue in 2014 was 6% higher compared to 2013.

Mobile Revenue

In our Kazakhstan segment, revenue from mobile services decreased by 12%, in U.S. dollar terms, and increased by 4%, in functional currency terms, to US$673 million during 2014 from US$761 million in 2013, due to depreciation of the functional currencies in our operations, while in local currency our Kazakhstan segment continued to deliver solid performance supported by strong growth in mobile data revenue.

In 2014, we generated US$420 million of our service revenue from airtime charges in the Kazakhstan segment from mobile contract and prepaid customers (including monthly contract fees and roaming fees, and roaming fees received from other mobile service operators for providing roaming services to their customers), or 62% of the total mobile operating revenue in our Kazakhstan segment, compared to US$496 million, or 65% of the total mobile operating revenue, in 2013. The 15% decrease, in U.S. dollar terms, and 1% decrease, in functional currency terms, in 2014 compared to 2013 was mainly due to currency devaluation in Kazakhstan.

In 2014, we generated US$109 million of our mobile service revenue from interconnect fees in our Kazakhstan segment, or 16% of the total mobile operating revenue in our Kazakhstan segment, compared to US$139 million, or 18% of the total mobile operating revenue in our Kazakhstan segment, in 2013. The 22% decrease, in U.S. dollar terms, and 8%decrease, in functional currency terms, in 2014 compared to 2013 was due to currency devaluation in Kazakhstan, as well as a decrease of the MTR rate by 15% in Kazakhstan.

During 2014, we generated US$144 million of our mobile service revenue in our Kazakhstan segment from VAS, including data revenue, or 21% of the total mobile operating revenue in our Kazakhstan segment, compared to US$126 million, or 17% of the total mobile operating revenue in the Kazakhstan segment, in 2013. The 15% increase, in U.S. dollar terms, and 26% increase, in functional currency terms, in 2014 compared to 2013 was primarily due to significant increase of data revenue in the Kazakhstan market through usage stimulation and data quality perception improvement.

Fixed-line Revenue

Our Kazakhstan total operating revenue from fixed-line services increased by 5% to US$81 million in 2014 from US$77 million in 2013. In functional currency terms, our Kazakhstan total operating revenue from fixed-line services increased by 24%. The increase was primarily due to an increase in revenue from wholesale operations, which was partially offset by currency devaluation in Kazakhstan. In 2014, US$38 million of Kazakhstan fixed-line revenue was generated from our wholesale operations and US$43 million from residential and FTTB operations. Revenue from residential and FTTB operations decreased by 1% in U.S. dollar terms, and increased by 16% in functional currency terms, in comparison with 2013, while revenue from wholesale operations increased by 13%, in U.S. dollar terms, and 33% in functional currency terms, in comparison with 2013. Residential and FTTB operations revenue decreased primarily due to currency devaluation in Kazakhstan. Wholesale revenue increased primarily due to traffic growth.

Adjusted EBITDA

Our Kazakhstan adjusted EBITDA decreased by 11% to US$349 million during 2014 compared to US$390 million in 2013. In functional currency terms, our Kazakhstan adjusted EBITDA increased by 5% in 2014, primarily due to increased service revenue and cost optimization measures. In functional currency terms, our Kazakhstan adjusted EBITDA margin was 46.2% in 2014, which was 0.3 percentage points lower than in 2013.

Certain Performance Indicators

As of December 31, 2014, we had approximately 9.8 million mobile customers in our Kazakhstan segment, representing an increase of 7% from approximately 9.2 million mobile customers as of December 31, 2013. The increase in our customer base in Kazakhstan was a result of stable mobile customer base growth.

As of December 31, 2014, we had approximately 5.6 million broadband customers in Kazakhstan, consisting of approximately 5.4 million mobile broadband and 0.2 million fixed-line broadband customers, compared to approximately 5.2 million mobile broadband customers and approximately 0.2 million fixed-line broadband customers as of December 31, 2013. The increase was mainly due to an increase of mobile data users in line with our strategy in the Kazakhstan market as a result of active promotion of bundles, data usage offers and our sales efforts in this market.

In 2014, our mobile ARPU in Kazakhstan decreased by 6.0% to US$5.8 compared to 2013, primarily due to the depreciation of the Kazakhstan tenge against the U.S. dollar. In functional currency terms, mobile ARPU in Kazakhstan decreased by 3.0% due to a decline in voice revenue that was not fully offset by internet usage revenue following the implementation of bundled tariff plans.

In 2014, our mobile MOU in Kazakhstan increased by 7.0% to 309 from 290 in 2013, primarily due to the promotion of bundled offers.

In 2014, our mobile churn rate in Kazakhstan increased to 50.5% compared to 48.6% in 2013 due to increased competition.

Uzbekistan

Results of operations in US$

   Year ended December 31,   

‘14 – ‘15

% change

  

‘14 – ‘15

% change
functional

  ‘13 – ‘14 %  

‘13 – ‘14 %

change
functional

 
   2015   2014   2013   US$  currency  change US$  currency 
   (In millions of US dollars)              

Service revenue

   710     717     671     (1)%   10  7  18

Sale of equipment and accessories

   1     1     2     26.8  45  (49)%   (53)% 

Other revenue

   —       —       —       —      —      —      —    
  

 

 

   

 

 

   

 

 

   

 

 

  

 

 

  

 

 

  

 

 

 

Total operating revenue

   711     718     673     (1)%   10  7  18
  

 

 

   

 

 

   

 

 

   

 

 

  

 

 

  

 

 

  

 

 

 

Operating expenses

           

Service costs

   61     61     87     (1)%   10  (30)%   (23)% 

Cost of equipment and accessories

   1     1     3     39  60  (65)%   (59)% 

Selling, general and administrative expenses

   212     195     236     9  21  (18)%   (10)% 
  

 

 

   

 

 

   

 

 

   

 

 

  

 

 

  

 

 

  

 

 

 

Adjusted EBITDA

   437     461     347     5  5  33  48
  

 

 

   

 

 

   

 

 

   

 

 

  

 

 

  

 

 

  

 

 

 

Results of operations in UZS

   Year ended December 31, 
   2015   2014   2013 
   (In billions of UZS) 

Service revenue

   1,825     1,660     1,407  

Sale of equipment and accessories

   4     2     5  

Other revenue

   —       —       —    
  

 

 

   

 

 

   

 

 

 

Total operating revenue

   1,829     1,662     1,412  
  

 

 

   

 

 

   

 

 

 

Operating expenses

      

Service costs

   155     141     184  

Cost of equipment and accessories

   3     2     5  

Selling, general and administrative expenses

   547     453     504  
  

 

 

   

 

 

   

 

 

 

Adjusted EBITDA

   1,124     1,066     719  

Certain Performance Indicators

   Year ended December 31, 
   2015   2014   2013 

Mobile

      

Customers (end of the period; in millions)

   9.9     10.6     10.5  

ARPU in USD

   5.7     5.6     5.3  

ARPU in UZS

   14,710     12,944     11,143  

MOU in minutes

   528     523     471  

Annual churn (as a percentage)

   45.9     48.1     53.5  

Broadband customers (end of the period; in millions)

   4.7     5.5     5.5  

Fixed-Line

      

Broadband customers (end of the period; in thousands)

   9     13     11  

Year Ended December 31, 2015 Compared to Year Ended December 31, 2014

Our Uzbekistan total operating revenue decreased by 1.0% to US$711 million in 2015 from US$718 million in 2014. In functional currency terms, our Uzbekistan total operating revenue increased by 10.0%. Our Uzbekistan total operating revenue consists of revenue from providing mobile services as well as fixed-line services.

Mobile Revenue

In our Uzbekistan segment, revenue from mobile services decreased by 0.8% to US$706704 million in 2015 from US$710 million in 2014, due to the reentry of MTS to the market and the entry of a new operator UzMobile. In functional currency terms, our revenue from mobile services for the Uzbekistan segment increased by 9.3% due to Beeline Uzbekistan price plans denominated in U.S. dollars.

In 2015, we generated US$704515 million of our service revenue from airtime charges in the Uzbekistan segment from mobile contract and prepaid customers, including monthly contract fees and roaming fees, and

roaming fees received from other mobile service operators for providing roaming services to their customers, or 99.8%73.0% of the total mobile operating revenue in our Uzbekistan segment, compared to US$710535 million, or 99.8%75.2% of the total mobile operating revenue, in 2014. The 0.8%3.8% decrease in U.S. dollar terms during 2015 compared to 2014 was attributable to the reentry of MTS to the market and the entry of a new operator UzMobile. While 10.2%6.9% increase in functional currency terms due to Beeline Uzbekistan price plans denominated in U.S. dollars.

In 2015, we generated US$33 million of our mobile service revenue from interconnect fees in our Uzbekistan segment, or 4.6% of the total mobile operating revenue in our Uzbekistan segment, compared to US$25 million, or 3.6% of the total mobile operating revenue in our Uzbekistan segment, in 2014. The 22%32% increase in U.S. dollar terms in 2015 compared to 2014 was due to the entry of one new mobile operator and there-entry of another. Additionally, 30.2% increase in functional currency terms also due to Beeline Uzbekistan price plans denominated in U.S. dollars.

In 2015, we generated US$156 million of our mobile service revenue in our Uzbekistan segment from VAS, including data revenue, or 22.1% of the total mobile operating revenue in our Uzbekistan segment, compared to US$149 million, or 21% of the total mobile operating revenue in the Uzbekistan segment, in 2014. In 2015 compared to 2014, this increased by 4.6% in U.S. dollar terms primarily due to focusing on increasing the number of regular smartphone data users. Additionally, 16.1% increase in functional currency terms also due to Beeline Uzbekistan price plans denominated in U.S. dollars.

Our Uzbekistan total mobile operating revenue also included revenue from sales of equipment and accessories and other revenue. In 2015, revenue from sales of equipment and accessories and other revenue in our Uzbekistan segment increased to US$1.3 million from US$1.1 million during 2014. The 26.8% increase in U.S. dollar terms and 45.4% increase in functional currency terms was mainly due to the promotion of smartphones sales.

Fixed-line Revenue

Our Uzbekistan total operating revenue from fixed-line services decreased by 27.3%22.2% to US$5.45.3 million in 2015 from US$6.8 million in 2014. In 2015, US$3.3 million of Uzbekistan fixed-line revenue was generated from our business operations, US$0.02 million from wholesale operations and US$1.1 million from residential and FTTB operations. Revenue from business operations, wholesale and residential and FTTB operations decreased by 18.2%, 49.5% and 32.7% in comparison with 2014, respectively,

in U.S. dollar terms. In functional currency terms, fixed-line revenue from business operations, wholesale operations and residential and FTTB operations decreased by 9.2%, 43.5% and 25.5%, respectively. The decrease was primarily due to price competition from the main operator UzbekTelecom, resulting in decreased fixed-line customers for Beeline.

Adjusted EBITDA

Our Uzbekistan adjusted EBITDA decreased by 5.2%5.1% to US$437 million in 2015 compared to US$461 million in 2014. In functional currency terms, our Uzbekistan adjusted EBITDA increased by 5.4% in 2015 primarily due to an increase of revenue, which was attributable to the fact that Beeline Uzbekistan price plans were denominated in U.S. dollars. In functional currency terms, our Uzbekistan adjusted EBITDA margin was 61.5% in 2015, which was 2.7 percentage points lower than in 2014 primarily due to increase in tax per customer and legal costs. Please see “ExplanatoryNote—Non-IFRS Financial Measures” for more information on how we calculate Adjusted EBITDA.

Certain Performance Indicators

As of December 31, 2015, we had approximately 109.9 million mobile customers in our Uzbekistan segment, representing a decrease of 6.6%5.5% from approximately 10.6 million mobile customers as of December 31, 2014. The decrease in our customer base in Uzbekistan was a result of the entry of one new mobile operator and there-entry of another.

In 2015, our mobile ARPU in Uzbekistan increased by 1.5% to US$5.7 compared to 2014, while in functional currency terms, mobile ARPU in Uzbekistan increased in 2015 by 12.8% compared to 2014 mainly due to growth of data ARPU driven by a higher usage of data.

In 2015, our mobile MOU in Uzbekistan increased by 1.1% to 528 from 522 in 2014 primarily due to the launch of offers with free traffic in exchange fortop-up commitment.

As of December 31, 2015, we had approximately 4.7 million broadbanddata customers in Uzbekistan, consisting of approximately 4.7 million mobile broadbanddata customers and an insignificant number of fixed-line broadbanddata customers, compared to approximately 5.55.4 million mobile broadband customers and an insignificant number of fixed-line broadbanddata customers as of December 31, 2014. The decrease was mainly due to the entry of one new mobile operator and there-entry of another.

In 2015, our mobile ARPU in Uzbekistan increased by 1.3% to US$5.7 compared to 2014, while in functional currency terms, mobile ARPU in Uzbekistan increased in 2015 by 13.6% compared to 2014 mainly due to growth of data ARPU driven by a higher usage of data.HQ

In 2015, our mobile MOU in Uzbekistan increased by 0.1% to 528 from 523 in 2014 primarily dueFor historical periods prior to the launchyear ended December 31, 2016, we reported an “HQ and Others” segment, comprised of offers with free trafficour current “HQ” segment and the results of our current “Others” category. As of December 31, 2016, “Others” is no longer a reportable segment in exchangeour financial statements. Therefore, we have restated our results and analysis for top-up commitment.the years ended December 31, 2015 and 2014 to reflect our new HQ segment.

In 2015, our mobile churn rate in Uzbekistan increased to 45.9% compared to 48.1% in 2014 mainly due to higher churn following monetization activities.

Year Ended December 31, 20142016 Compared to Year Ended December 31, 20132015

Our Uzbekistan total operating revenueHQ Adjusted EBITDA increased by 6.7%, in U.S. dollar terms,US$870 million for the year ended December 31, 2016 compared to 2015 to negative US$718421 million, in 2014 from negative US$6731,291 million, in 2013. In functional currency terms, our Uzbekistan total operating increased by 17.7%. Our Uzbekistan total operating revenue consists of revenue from providing both mobile services and fixed-line services.

Mobile Revenue

In our Uzbekistan segment, revenue from mobile services increased by 6.9% to US$710 million in 2014 from US$664 million during 2013,primarily due to the launch of new marketing activities, including monetization. In functional currency terms, our revenue from mobile services increased by 18.1%.

In 2014, we generated US$710900 million of our service revenue from airtime chargesprovision with respect to agreements with the SEC, DOJ and OM, included in operating expenses for the Uzbekistan segment from mobile contract and prepaid customers, including monthly contract fees and roaming fees, and roaming fees received from other mobile service operators for providing roaming services to their customers, or 99.8% of the total mobile operating revenueyear ended December 31, 2015, that was not included in our Uzbekistan segment, compared to US$664 million, or 98.6% of the total mobile operating revenue, in 2013. Service revenue from airtime charges increased during 2014 compared to 2013 by 7%, in U.S. dollar terms, and 18.1%, in functional currency terms, mainly due to the launch of new marketing activities, including monetization activities.

In 2014, we generated US$25 million of our mobile service revenue from interconnect fees in our Uzbekistan segment, or 3.6% of the total mobile operating revenue in our Uzbekistan segment, compared to US$32 million, or 4.8% of the total mobile operating revenue in our Uzbekistan segment, in 2013. Mobile service revenue from interconnect fees in our Uzbekistan segment decreased in 2014 compared to 2013 by 21% in U.S. dollar terms and by 12% in functional currency terms, mainly due to a one-time adjustment in 2014 relating to a contract with a local CDMA mobile operator as a result of a reduction of the contractual interconnect rate.

In 2014, we generated US$149 million of our mobile service revenue in our Uzbekistan segment from VAS, including data revenue, or 21% of the total mobile operating revenue in our Uzbekistan segment, compared to US$111 million, or 16.5% of the total mobile operating revenue in the Uzbekistan segment, in 2013. In 2014 compared to 2013, mobile service revenue from VAS in our Uzbekistan segment increased by 35% in U.S. dollar terms and by 49% in functional currency terms, primarily due to focusing on data users and increasing data usage.

Our Uzbekistan total mobile operating revenue also included revenue from sales of equipment and accessories and other revenue. In 2014, revenue from sales of equipment and accessories and other revenue in our Uzbekistan segment decreased to US$1.1 million from US$2.2 million in 2013. The 49.0% decrease in U.S. dollar terms, or 53.4% decrease in functional currency terms, was mainly due to lack of customer equipment.

Fixed-line Revenue

Our Uzbekistanconsolidated total operating revenue from fixed-line services decreased by 9.5% to US$6.8 million in 2014 from US$7.6 million in 2013. In 2014, US$4 million of Uzbekistan fixed-line revenue was generated from our business operations, US$0.03 million from wholesale operations and US$1.6 million from residential and FTTB operations. In U.S. dollar terms, revenue from wholesale and residential and FTTB operations decreased by 77.7% and 16.1% in comparison with 2013, respectively, while revenue from business operations increased by 0.1% compared to 2013. In functional currency terms, fixed-line revenue from wholesale and residential and FTTB operations decreased by 75.0% and 7.6% in comparison with 2013, respectively, while revenue from business operations increased by 10.3% in comparison with 2013.expenses for 2016. Please see “ExplanatoryNote—Non-IFRS Financial Measures” for more information on how we calculate Adjusted EBITDA.

Adjusted EBITDA

Our Uzbekistan adjusted EBITDA increased by 33% to US$461 million during 2014 compared to US$347 million in 2013. In functional currency terms, our Uzbekistan adjusted EBITDA increased by 48%. Our Uzbekistan adjusted EBITDA margin was 64.2% in 2014, which was 12.6 percentage points higher than in 2013 primarily due to one-off adjustments related to a reclassification of capital expenditure item to operating expenditure in 2013.

Certain Performance Indicators

As of December 31, 2014, we had approximately 10.6 million mobile customers in our Uzbekistan segment, representing an increase of 0.9% from approximately 10.5 million mobile customers as of December 31, 2013. The increase in our customer base in Uzbekistan was a result of our market proposition as “The most attractive communication in the biggest network”.

As of December 31, 2014, we had approximately 5.5 million broadband customers in Uzbekistan, consisting of approximately 4.7 million mobile broadband and an insignificant number of fixed-line broadband customers, compared to approximately 5.5 million mobile broadband customers and an insignificant number of fixed-line broadband customers as of December 31, 2013.

In 2014, our mobile ARPU in Uzbekistan increased by 5.8% to US$5.6 compared to 2013, primarily due to traffic monetization activities and driven by growth of price per minute. In functional currency terms, our mobile ARPU in Uzbekistan increased by 16.2%.

In 2014, our mobile MOU in Uzbekistan increased by 11.0% to 523 from 471 in 2013 primarily due to promotion of bundled offers.

In 2014, our mobile churn rate in Uzbekistan decreased to 48.1% compared to 53.5% in 2013 due to price increasing activities of our main competitor UCell during first half of the year and on-net promotion actions of Beeline.

HQ and Others

Segmentation of Total Operating Revenue

   Year ended December 31, 
   2015   2014   2013 
   (In millions of US dollars) 

Kyrgyzstan

   164     178     192  

Armenia

   111     138     145  

Tajikistan

   118     142     148  

Georgia

   58     79     88  

Laos

   18     29     29  

Intercompany eliminations and other(1)

   (268   (308   (236
  

 

 

   

 

 

   

 

 

 

Total

   201     258     366  
  

 

 

   

 

 

   

 

 

 

(1)Intercompany eliminations and other include eliminations within the group.

Segmentation of Adjusted EBITDA

   Year ended December 31, 
   2015   2014   2013 
   (In millions of US dollars) 

Kyrgyzstan

   91     91     97  

Armenia

   40     46     57  

Tajikistan

   75     62     74  

Georgia

   10     20     27  

Laos

   5     10     9  

HQ and Other

   (1,511   (403   (336
  

 

 

   

 

 

   

 

 

 

Total

   (1,290   (176   (72
  

 

 

   

 

 

   

 

 

 

(1)HQ and Other include HQ related costs and eliminations within the group.

For a presentation of certain performance indicators for each of our countries of operation, see “Item 3. Key Information—A. Selected Financial Data—Selected Operating Data.”

Year Ended December 31, 2015 Compared to Year Ended December 31, 2014

Our HQ and Others total operating revenueAdjusted EBITDA decreased by 22%US$1,058 million for the year ended December 31, 2015 compared to US$201 million in 2015 from US$258 million in 2014. Our HQ and Others total operating revenue consists of revenue from providing mobile services as well as fixed-line services.

Adjusted EBITDA

Our HQ and Others adjusted EBITDA decreasedthe year ended December 31, 2014 to negative US$1,2901,291 million in 2015, from negative US$176233 million, in 2014, primarily due to the provisionsUS$900 million Uzbekistan provision with respect to agreements with the SEC, DOJ and OM, included in operating expenses for investigations and other legal costs in Uzbekistan, as well as transformation costs and material exceptional adjustments incurred in 2015.

Certain Performance Indicators

As ofthe year ended December 31, 2015, that was not included in our consolidated total operating expenses for 2014. Please see “ExplanatoryNote—Non-IFRS Financial Measures” for more information on how we had approximately 6.2 million mobile customerscalculate Adjusted EBITDA.

Italy

Accounting Treatment

On November 5, 2016, we completed a transaction to form a joint venture holding company with Hutchison, through which we jointly own and operate our historical WIND and Hutchison’s historical 3 Italia telecommunications businesses in Italy. Italy is no longer a reportable segment. We account for the Italy Joint Venture using the equity method. However, financial and operational information for Italy is included in this Annual Report on Form20-F because completion of the Italy Joint Venture occurred ten months into the 2016 financial year, and because the Italy Joint Venture is a significant part of our business.

All information related to the Italy Joint Venture is the sole responsibility of the Italy Joint Venture’s management, and no information contained herein, including, but not limited to, the Italy Joint Venture’s financial and industry data, market projections and strategy, has been prepared by or on behalf of, or approved by, our management. VEON Ltd. is not making, and has not made, any written or oral representation or warranty, express or implied, of any nature whatsoever, with respect to any Italy Joint Venture information included in this Annual Report on Form20-F, other than the financial information that is derived directly from our financial statements.

From January 1, 2016 to November 5, 2016, we classified our Italian business unit as an asset held for sale and discontinued operation in our consolidated financial statements. In connection with this classification, VEON Ltd. no longer accounted for depreciation and amortization expenses of the Italian assets. The financial data for 2015 and 2014 reflects the classification of Italy as an asset held for sale and a discontinued operation. The intercompany positions were disclosed as related party transactions and balances. Under the transaction, VEON Ltd. contributed its entire shareholding in the HQoperations in Italy, in exchange for a 50% interest in the newly formed Italy Joint Venture. As a result, the company does not control the Italy Joint Venture’s operations in Italy. Please refer to Notes 6, 13 and Others segment, representing26 to our audited consolidated financial statements included elsewhere in this Annual Report on Form20-F for further information.

Included below is a decreasecomparison of 1.6% from approximately 6.3 million mobile customers asthe 10 months ended October 31, 2016 and 2015 and a comparison of December 31, 2014.

As ofthe years ended December 31, 2015 we had approximately 3.0 million broadband customers inand 2014, each accounting for WIND as a discontinued operation. For the HQ and Others segment, consistingeffect of approximately 2.9 million mobile broadband and 0.1 million fixed-line broadband customers, compared to approximately 2.9 million mobile broadband customers and approximately 0.1 million fixed-line broadband customers as ofthe two months ended December 31, 2014.

Kyrgyzstan

In 2015, our mobile ARPU in Kyrgyzstan decreased by 11% to US$4.9 compared to US$ 5.5 in 2014. In functional currency terms, mobile ARPU in Kyrgyzstan increased by 7% in 2015 compared to 2014 primarily due to growth of interconnect revenue2016, for which we accounted the Italy Joint Venture as a result of increased traffic and negative effect from Kyrgyz som to USD devaluation and a higher migration to Russia as a result of Kyrgyzstan joining the Eurasia Customs Union.

In 2015, our mobile MOU in Kyrgyzstan decreased by 4% to 281 from 293 in 2014 primarily due to a decrease in outbound traffic.

In 2015, our mobile churn rate in Kyrgyzstan increased to 67.6% compared to 65.7% in 2014 primarily due to the entrance of Kyrgyzstan into the Eurasia Custom Union and higher migration of population.

Armenia

In 2015, our mobile ARPU in Armenia decreased by 25.4% to US$4.9 compared to US$ 6.6 in 2014. In functional currency terms, mobile ARPU in Armenia decreased by 14.2% in 2015 compared to 2014 as a result of customer base cannibalization to new tariff plans and also new customer share growth in total base.

In 2015, our mobile MOU in Armenia decreased by 5.7% to 353 from 374 in 2014 driven by a lower outgoing off net MOU primarily as a result of traffic cannibalization to OTT and a high-level of multi-SIM usage.

In 2015, our mobile churn rate in Armenia decreased to 39.2% compared to 43.9% in 2014 due to active customer base growth and a focus on sales quality.

Tajikistan

In 2015, our mobile ARPU in Tajikistan decreased by 12.7% to US$8.1 compared to US$9.2 in 2014. In functional currency terms, mobile ARPU in Tajikistan increased by 9.2% in 2015 compared to 2014 due to local currency devaluation.

In 2015, our mobile MOU in Tajikistan increased by 1.7% to 291 from 286 in 2014 primarily due to the launch of bundled offers.

In 2015, our mobile churn rate in Tajikistan decreased to 76.8% compared to 77.1% in 2014 due to a change in strategy from “best price” to “best value”.

Georgia

In 2015, our mobile ARPU in Georgia decreased by 38.8% to US$3.0 from US$4.9 in 2014. In functional currency terms, mobile ARPU in Georgia decreased by 21.9% in 2015 compared to 2014 due to increased market competition in the mobile market in Georgia resulting in a reduction of prices for mobile services.

In 2015, our mobile MOU in Georgia increased by 3.1% to 235 from 228 in 2014 primarily due to increased bundle penetration.

In 2015, our mobile churn rate in Georgia decreased to 68.8% compared to 69.7% in 2014 due to the acquisition and the retention of high quality customers in a competitive market environment.

Laos

In 2015, our mobile ARPU in Laos increased by 1.9% to US$5.4 from US$5.3 in 2014.

In 2015, our mobile MOU in Laos decreased by 2.9% to 100 from 103 in 2014.

In 2015, our mobile churn rate in Laos increased to 119.0% compared to 94.6% in 2014.

an equity investment, please see “—Consolidated results—Year Ended December 31, 20142016 Compared to Year Ended December 31, 2013

Our HQ2015—Non-operating Profits and Others total operating revenue decreased by 30% to US$258 in 2014 from US$366 million in 2013. Our HQLosses—Shares of Loss/(Profit) of Associates and Others total operating revenue consists of revenue from providing mobile services as well as fixed-line services.

Adjusted EBITDA

Our HQ and Others adjusted EBITDA decreased to negative US$176 million in 2014 from negative US$72 million in 2013, primarily due toJoint Ventures Accounted for Using the increase in professional consulting fees, legal fees, staff related expenses and Italy refinancing fees.

Certain Performance Indicators

As of December 31, 2014, we had approximately 6.3 million mobile customers in the HQ and Others segment, representing an increase of 3.3% from approximately 6.1 million mobile customers as of December 31, 2013.

As of December 31, 2014, we had approximately 3.0 million broadband customers in the HQ and Others segment, consisting of approximately 2.9 million mobile broadband and 0.1 million fixed-line broadband customers, compared to approximately 2.7 million mobile broadband customers and approximately 0.1 million fixed-line broadband customers as of December 31, 2013.

Kyrgyzstan

In 2014, our mobile ARPU in Kyrgyzstan decreased by 15.7% to US$5.5 from US$6.6 in 2013, primarily as a result of devaluation of local currency against the U.S. dollar. In functional currency terms, mobile ARPU in Kyrgyzstan slightly increased by 0.2% in 2014 compared to 2013 due to APPM erosion as a result of the promotion of bundles.

In 2014, our mobile MOU in Kyrgyzstan increased by 10.4% to 293 from 265 in 2013 primarily due to the promotion of bundled offers focused on increasing on-net MOU.

In 2014, our mobile churn rate in Kyrgyzstan remained high at 65.7% (compared to 65.6% in 2013) due to the high number of labor migrants.

Armenia

In 2014, our mobile ARPU in Armenia decreased by 6.7% to US$6.6 from US$7.1 in 2013 primarily as a result of devaluation of the Armenian dram against the U.S. dollar. In functional currency terms, mobile ARPU in Armenia decreased by 4.2% in 2014 compared to 2013 due to aggressive customers acquisition and on-net price abatement.

In 2014, our mobile MOU in Armenia increased by 10.2% to 374 from 339 in 2013, primarily due to the promotion of on-net bundles and unlimited offers.

In 2014, our mobile churn rate in Armenia decreased to 43.9% compared to 62.6% in 2013 due to our focus on high-quality customers.

Tajikistan

In 2014, our mobile ARPU in Tajikistan decreased by 7.4% to US$9.2 from US$10.0 in 2013, primarily due to price erosion caused by a highly competitive market with decreasing prices and a declining level of international interconnect revenue in the last quarter of 2014.

In 2014, our mobile MOU in Tajikistan increased by 5.9% to 286 from 270 in 2013 primarily supported by an increased level of local on-net traffic due to continuing promotion of price plans in the first three quarters of 2014 and an increased level of local off-net traffic due to the promotion of an off-net price plan launched in August of 2014.

In 2014, our mobile churn rate in Tajikistan remained high at 77.1% (compared to 77.9% in 2013) due to the lower number of labor migrants.

Georgia

In 2014, our mobile ARPU in Georgia decreased by 22.4% to US$4.9 from US$6.3 in 2013 primarily as a result of devaluation of the local currency against the U.S. dollar. In functional currency terms, mobile ARPU in Georgia decreased by 12.7% in 2014 compared to 2013 due to an adverse market trend of reducing prices as well as the technological gap (absence of 3G technology).

In 2014, our mobile MOU in Georgia decreased by 6.5% to 228 from 244 in 2013 primarily due to the high quantity of low-usage customers seeking low cost services in accordance with the company’s positioning as well as voice traffic partly migrating to OTT services.

In 2014, our mobile churn rate in Georgia decreased to 69.7% compared to 74.0% in 2013 due to the acquisition and the retention of high quality customers in a competitive market environment.

Laos

In 2014, our mobile ARPU in Laos decreased by 11.7% to US$5.3 from US$6.0 in 2013.

In 2014, our mobile MOU in Laos decreased by 2.8% to 103 from 106 in 2013.

In 2014, our mobile churn rate in Laos decreased to 94.6% compared to 102.6% in 2013.

Italy

Joint venture and discontinued operations

On August 6, 2015, we entered into an agreement with Hutchison, which owns indirectly 100% of Italian mobile operator 3 Italia, to form an equal joint venture holding company that will own and operate our telecommunications businesses in Italy. Completion of the transaction is subject to the satisfaction or waiver of certain conditions precedent, including obtaining regulatory approvals, and is expected to occur around the end of 2016. WIND Italy and 3 Italia will continue to operate separately pending completion. Pending completion, WIND Italy is accounted for as a discontinued operation. Following completion of the transaction, VimpelCom will no longer consolidate the financial results of WIND Italy, whose results will be calculated using the equity method.Equity Method.” For more information, please see “—RecentKey Developments and Trends—Italy Joint Venture” and Note 6 to our audited consolidated financial statements included elsewhere in this Annual Report on Form20-F.

Although Italy is no longer a reportable segment subsequent to its classification as a discontinued operation in connection with the Italy Joint Venture, the following information is included for Italy because completion of the Italy Joint Venture has not occurred and Italy is a significant part of our business.

The Italy Joint Venture doesn’tdoes not have any impact on VimpelCom’sVEON Ltd.’s current liquidity, as liquidity available at WINDthe level of the Italy levelJoint Venture is not available to the companyVEON Ltd. due to covenants in debt agreements.agreements applicable to our historical WIND business, and now applicable to the Italy Joint Venture. The Italy Joint Venture results in a reduction of our net debt to Adjusted EBITDA, as neither the Net Debt/EBITDA ratioearnings nor the net debt of the company and thereby increasingItaly Joint Venture are included in the capacity to increasecalculations or the fundingdetermination of the company within Net Debt/EBITDA covenant ratios, ifratios.

Inflation

The inflation rates in Italy for the years ended December 31, 2016, 2015 and when needed.2014, were 0.4%, 0.0% and (0.1)%, respectively.

Foreign Currency Translation

The functional currency of the Italy Joint Venture is the euro. As of December 31, 2016, 2015 and 2014, theeuro-U.S. dollar exchange rates used by VEON Ltd. to translate our historic WIND results were 0.95, 0.92 and 0.83 euro per U.S. dollar respectively, as provided by Bloomberg Finance L.P. During 2016, the average euro to U.S. dollar exchange rate was 0.3% higher than the average euro to U.S. dollar exchange rate during 2015. During 2015, the averageeuro-U.S. dollar exchange rate was 19.5% higher than the averageEuro-U.S. dollar exchange rate during 2014.

From November 5, 2016, the Italy Joint Venture has been deconsolidated and may use different exchange rates to report its results than those used by VEON Ltd.

Contractual Restrictions

The Italy Joint Venture is restricted from making dividend distributions and certain other payments to VEON Ltd. by existing covenants in the financing documents governing WIND’s secured debt, which restrictions now apply to the successor entity, the Italy Joint Venture.

Results of operations in US$

 

   Year ended December 31,      ‘14 – ‘15 %
change
functional
currency
  ‘13 – ‘14 %
change
US$
  ‘13 – ‘14 %
change
functional
currency
 
   2015   2014   2013   ‘14 – ‘15 %
change
US$
    
   (In millions of US dollars)      

Service revenue

   4,450     5,536     6,096     (19.6)%   (3.8)%   (9.2)%   (8.9)% 

Sale of equipment and accessories

   327     301     318     8.9  30.4  (5.3)%   (9.9)% 

Other revenue

   136     318     204     (57.3)%   (48.2)%   55.9  55.8
  

 

 

   

 

 

   

 

 

   

 

 

  

 

 

  

 

 

  

 

 

 

Total operating revenue

   4,913     6,155     6,618     (20.2)%   (4.4)%   (7.0)%   (7.0)% 
  

 

 

   

 

 

   

 

 

   

 

 

  

 

 

  

 

 

  

 

 

 

Operating expenses

           

Service costs

   1,134     1,454     1,560     (22.0)%   (6.5)%   (6.8)%   (7.0)% 

Cost of equipment and accessories

   319     299     342     6.8  28.0  (12.6)%   (12.8)% 

Selling, general and administrative expenses

   1,582     1,986     2,118     (20.4)%   (4.6)%   (6.2)%   (6.3)% 
  

 

 

   

 

 

   

 

 

   

 

 

  

 

 

  

 

 

  

 

 

 

Adjusted EBITDA

   1,878     2,416     2,598     (22.3)%   (7.0)%   (7.0)%   (7.0)% 
  

 

 

   

 

 

   

 

 

   

 

 

  

 

 

  

 

 

  

 

 

 

   10 months ended
October 31,
  Year ended
December 31,
  10 months
ended
October 31,
2015-2016
  Year ended
December 31,
2014-2015
 
   2016  2015  2015  2014  % change 
   in millions of U.S. dollars (except as indicated) 

Total operating revenue

   4,135   4,034   4,913   6,155   2.5  (20.2)% 

Service revenue

   3,701   3,726   4,450   5,537   (0.7)%   (19.6)% 

Sales of equipment, accessories and other

   434   308   463   618   41.2  (25.1)% 

Operating expenses

   2,511   2,504   3,035   3,739   0.3  (18.8)% 

Adjusted EBITDA

   1,624   1,530   1,878   2,416   6.1  (22.3)% 

Adjusted EBITDA margin

   39  38  38  39  1 p.p.   (1.1 p.p.
  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 

Results of operations in EUR

 

   Year ended December 31, 
   2015   2014   2013 
   (In millions of EUR) 

Service revenue

   4,007     4,166     4,577  

Sale of equipment and accessories

   296     227     252  

Other revenue

   125     240     154  
  

 

 

   

 

 

   

 

 

 

Total operating revenue

   4,428     4,633     4,983  
  

 

 

   

 

 

   

 

 

 

Operating expenses

      

Service costs

   1,022     1,093     1,175  

Cost of equipment and accessories

   288     225     258  

Selling, general and administrative expenses

   1,425     1,495     1,595  
  

 

 

   

 

 

   

 

 

 

Adjusted EBITDA

   1,693     1,820     1,955  
  

 

 

   

 

 

   

 

 

 
   10 months
ended
October 31,
  Year ended
December 31,
  10 months
ended
October 31,
2015-2016
  Year ended
December 31,
2014-2015
 
   2016  2015  2015  2014  % change 
   in millions of EUR (except as indicated) 

Total operating revenue

   3,708   3,616   4,428   4,633   2.6  (4.4)% 

Service revenue

   3,319   3,339   4,008   4,167   (0.6)%   (3.8)% 

Sales of equipment, accessories and other

   389   277   420   466   40.6  (10.0)% 

Operating expenses

   2,251   2,244   2,735   2,813   0.3  (2.8)% 

Adjusted EBITDA

   1,457   1,372   1,693   1,820   6.2  (7.0)% 

Adjusted EBITDA margin

   39  38  38  39  1 p.p.   (1.1 p.p.
  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 

Certain Performance Indicators

 

   Year ended December 31, 
   2015   2014   2013 

Mobile

      

Customers (end of period; in millions)

   21.1     21.6     22.3  

ARPU in USD

   12.5     14.6     16.3  

ARPU in EUR

   11.3     11.3     12.3  

MOU in minutes

   269     264     237  

Annual churn (in percentage)

   29.2     31.4     36.6  

Fixed

      

Broadband customers (end of period in millions)

   2.3     2.2     2.2  
   10 months ended October 31,   Year ended December 31, 
   2016   2015   2015   2014 

Mobile

        

Customers in millions

   20.6    21.3    21.1    21.6 

ARPU in US$(1)

   12.8    12.5    12.5    14.6 

ARPU in EUR(1)

   11.5    11.2    11.3    11.3 

MOU in minutes(2)

   278    273    269    264 

Mobile data customers in millions(3)

   11.7    11.4    11.6    10.2 

Fixed-line

        

Broadband customers in millions(4)

   2.3    2.3    2.3    2.2 

(1)For our historical WIND business, ARPU is defined as the measure of the sum of mobile revenue in the period divided by the average number of mobile customers in the period (the average of each month’s average number of mobile customers (calculated as the average of the total number of mobile customers at the beginning of the month and the total number of mobile customers at the end of the month)) divided by the number of months in that period.
(2)For our historical WIND business in Italy, we calculate mobile MOU as the sum of the total traffic (in minutes) in a certain period divided by the average number of customers for the period (the average of each month’s average number of customers (calculated as the average of the total number of customers at the beginning of the month and the total number of customers at the end of the month)) divided by the number of months in that period.
(3)

For the Italy Joint Venture for the year ended December 31, 2016 and for our historical WIND business for the years ended December 31, 2015 and 2014, prepaid mobile customers are counted in the customer base if they have activated a SIM card in the last 13 months (with respect to new customers) or if they have recharged their mobile telephone credit in the last 13 months and have not requested that their SIM card be deactivated and have not switched to another telecommunications operator via mobile number portability during this period (with respect to existing customers), unless a fraud event has occurred. Postpaid customers in Italy are

counted in the customer base if they have an active contract unless a fraud event has occurred or the subscription is deactivated due to payment default or because they have requested and obtained through mobile number portability a switch to another telecommunications operator.
(4)In Italy, we measure fixed-line broadband customers for our historical WIND business based on the number of active contracts signed.

Ten Months Ended October 31, 2016 Compared to 10 Months ended October 31, 2015 for our Historical WIND Business

WIND’s total operating revenue in Italy increased by 2.5% to US$4,135 million in the ten months ended October 31, 2016 compared to US$4,034 million in the ten months ended October 31, 2015 (in functional currency terms, the increase was 2.6%), mainly due to the increase in the sale of mobile telephone handsets of high-range terminals and increased interconnection traffic revenue mainly due to the increase in the incoming volume of mobile termination traffic, only partially offset by the general reduction of volume and unit tariffs of SMS and MMS based on market trends.

WIND’s total operating revenue from services was US$3,701 million in the ten months ended October 31, 2016, representing a decrease of 1% compared to US$3,726 million in the ten months ended October 31, 2015 (in functional currency terms, the decrease was 1%). The decrease was mainly due to the difficult macroeconomic situation and the contraction of the market, which was partially offset by WIND’s ability to maintain a stable mobile customer base and revenue from the development of new offers dedicated to internet navigation on mobile phones.

Adjusted EBITDA

WIND’s Adjusted EBITDA increased by 6.1% to US$1,624 million in the ten months ended October 31, 2016 compared to US$1,530 million in the ten months ended October 31, 2015 (in functional currency terms, the increase was 6.2%). In addition to the effects described on total operating revenues, the increase is the result of the solid performance in mobile coupled with cost control activities during the period, including savings initiatives in relation to commercial and human resources costs.

Certain Performance Indicators

As of October 31, 2016, we had approximately 20.6 million mobile customers in Italy in our historical WIND business, representing a decrease of 3.0% from approximately 21.3 million mobile customers as of October 31, 2015. The customer base decrease was in line with the overall market contraction and mainly due to a more rational approach to promotions offered in the period by the main three operators.

In the ten months ended October 31, 2016, WIND’s mobile ARPU in Italy increased by 3% in U.S. dollar terms as well as in functional currency terms.

In the ten months ended October 31, 2016, WIND’s mobile MOU in Italy increased by 1.8% to 278 minutes from 273 minutes in the ten months ended October 31, 2015, primarily as a result of the increased diffusion in the market of bundles including free minutes for a fixed fee.

As of October 31, 2016, WIND had approximately 11.7 million mobile data customers, representing an increase of 2.7% from approximately 11.4 million mobile data customers as of October 31, 2015. The increase was mainly due to the increased demand for data in mobility coupled with a higher diffusion of smartphones in the market.

The fixed-line broadband customers for WIND as of October 31, 2016, were approximately 2.3 million in Italy, which was stable as compared to October 31, 2015. The increase was primarily due to the increased demand in Italy for broadband connections.

Year Ended December 31, 2015 Compared to Year Ended December 31, 2014 for our Historical WIND Business

OurWIND’s Italy total operating revenue was US$4,913 million during 2015, representing a decrease of 20.2% compared to US$6,155 million in 2014. In localfunctional currency terms, the total operating revenue decreased by 4.4%.

In our Italy segment,WIND’s total operating revenue from services was US$4,450 million in 2015, representing a decrease of 19.6% compared to US$5,5365,537 million in 2014 (in localfunctional currency terms, decreased by 3.8%). The decrease in service revenue in our Italy segment was mainly due to a decrease in voice services as a result of the difficult macroeconomic situation and the contraction of the market.

In 2015, we generated US$3,847 million of our service revenue from mobile and fixed-line telecommunication services, including revenue from, among others, traffic, roaming revenue from our customers travelling abroad, fees and contributions from our mobile and fixed-line (including internet) businesses, or 86.5% of our service revenue, in our Italy segment, which decreased by 20.5% from US$4,837 million of revenue in 2014, or 87.4% of our service revenue, in our Italy segment, in 2014 (in functional currency terms, decreased by 4.8%). The decrease was mainly due to the difficult macroeconomic situation and the contraction of the market, which was partially offset by WIND’s ability to maintain a stable mobile customer base and revenue from the development of new offers dedicated to internet navigation on mobile phones.

In 2015, we generated US$422 million of our service revenue from interconnection traffic, relating to incoming calls from other operators’ networks to our mobile and fixed-line networks, or 9.5% of our service revenue, in our Italy segment, representing a decrease of 16.7% compared to US$506 million of revenue in 2014, or 9.1% of the total operating revenue from services in 2014 (in functional currency terms, decreased by 0.3%). The decrease was due to the effect of the reduction of unit tariffs only partially offset by an increase in mobile traffic volume and by an increase in interconnection traffic from VAS.

In 2015, we generated US$138 million of our service revenue from other types of services, which mainly relate to leased lines and access fees charged to telecommunications operators and penalties charged to mobile and fixed-line customers, or 3.1% of our service revenue, in our Italy segment, representing a decrease of 4.7% compared to US$145 million in 2014, or 2.6% of our service revenue. The decrease compared to 2014 is mainly due to the exchange rate impact.

In functional currency terms, service revenue from other types of services increased by 15.7% over 2014 mainly due to services provided to MVNOs.

OurWIND’s total operating revenue in our Italy segment also included revenue from sales of equipment, mainly relating to the sale of SIM cards, mobile and fixed-line phones and related accessories. In 2015, revenue from sales of equipment was US$327 million, representing an increase of 8.9% from US$301 million in 2014, which was primarily due to the increase in the sale of high-range terminals. In functional currency terms, revenue from sales of equipment increased by 30.4%.

In 2015, weWIND generated US$136 million of our revenue in our Italy segment from the settlement of commercial disputes and penalties charged to suppliers, representing a decrease of 57.3% from US$318 million in 2014. In functional currency terms, the decrease of 48.2% was mainly due to higher proceeds from a settlement recognized in 2014.

Adjusted EBITDA

Our ItalyWIND’s adjusted EBITDA decreased by 22.3% to US$1,878 million in 2015 from US$2,416 million in 2014 (in localfunctional currency terms, decreased bythe decrease was 7.0%); in addition to the effects described on total operating revenues, the decrease was due to higher costs 2015 related to the tower services agreement with Galata (following

(following the sale by WIND Italy of 90% of the shares of Galata in the first quarter of 2015 (see “—Recent Developments and Trends—Network and Tower Sharing Agreements”)) and to certain restructuring costs related to organizational streamlining and optimization.optimization). In functional currency terms, adjusted EBITDA margin in 2015 in our Italy segment was 38.2%37.9%, which is 1.01.1 percentage points lower than the adjusted EBITDA margin in 2014.

Certain Performance Indicators

As of December 31, 2015, weWIND had approximately 21.1 million mobile customers in Italy representing a decrease of 2.2% from approximately 21.6 million customers as of December 31, 2014. Our mobile customer base decrease in 2015 was in line with overall market contraction and mainly due to lower gross additions in the market coming from the more rational approach to promotions offered in 2015 by the main three operators.

In 2015, our mobile ARPU in Italy decreased to US$12.5 from US$14.6. The decrease was mainly a result of the depreciation of functional currency against US$. In functional currency terms ARPU was stable at US$12.5 and in functional currency terms at EUR 11.3.EUR11.3.

In 2015, our mobile MOU in Italy increased by 1.9% to 269 from 264 in 2014, primarily due to the increased diffusion in the market of bundles including free minutes for a fixed fee.

In 2015, our mobile churn rate in Italy decreased to 29.2% compared to 31.4% in 2014 as a result of a more rational approach to promotions offered in 2015 by the main three operators.

As of December 31, 2015, we had approximately 2.3 million fixed-line broadband customers in Italy, representing an increase of approximately 4.5% over the approximately 2.2 million mobile broadband customers as of December 31, 2014. The increase was mainly driven by the increased demand in Italy for broadband connections.

As of December 31, 2015, weWIND had approximately 11.6 million mobile broadbanddata customers in Italy, representing an increase of approximately 14.3% over the approximately 10.2 million mobile broadbanddata customers as of December 31, 2014. The increase was mainly driven by the increased demand for data in mobility coupled with a higher diffusion of smartphones in the market.

Year Ended December 31, 2014 Compared to Year Ended December 31, 2013

Our Italy total operating revenue was US$6,155 million in 2014, representing a decrease of 7.0% compared to US$6,618 million in 2013. In functional currency terms, the total operating revenue also declined by 7.0%.

In our Italy segment, total operating revenue from services was US$5,536 million in 2014, representing a decrease of 9.2%, in U.S. dollar terms, compared to US$6,096 million in 2013. Total operating revenue from services decreased by 9.0% in functional currency terms. The decrease in service revenue in our Italy segment was mainly due to a decrease in voice services affected by the difficult macroeconomic situation and the contraction of the market.

In 2014, we generated US$4,837 million of our service revenue from mobile and fixed-line telecommunication services, including revenue from, among others, traffic, roaming revenue from our customers travelling abroad, fees and contributions from our mobile and fixed-line (including internet) businesses, or 87.4% of our service revenue in our Italy segment, which decreased by 9.6% from US$5,352 million of revenue in 2013, or 88.0% of our service revenue in our Italy segment, in 2013. The decrease was mainly due to a difficult macroeconomic situation and the contraction of the market, which was partially offset by WIND’s ability to maintain a stable mobile customer base and revenue from the development of new offers dedicated to internet navigation on mobile phones.

In 2014, we generated US$506 million of our service revenue from interconnection traffic, relating to incoming calls from other operators’ networks to our mobile and fixed-line networks, or 9.1% of our service revenue in our Italy segment, representing a decrease of 4.6% compared to US$530 million of revenue in 2013, or 8.7% of the total operating revenue from services in 2013. In functional currency terms, the service revenue from interconnection traffic decreased by 4.6% from 2014 to 2013. The decrease is due to the effect of the reduction of unit tariffs set byAutorità per le Garanzie nelle Comunicazioni (the Italian Communications Authority or “AGCOM”).

In 2014, we generated US$145 million of our service revenue from other types of services, which mainly relate to leased lines and access fees charged to telecommunications operators and penalties charged to mobile and fixed-line customers, or 2.6% of our service revenue in our Italy segment, representing a decrease of 8.9% compared to US$159 million in 2013, or 2.6% of our service revenue. In functional currency terms, the service revenue from other types of services decreased by 12.0% from 2014 to 2013. The decrease compared to 2013 was mainly due to lower revenue from co-marketing activities.

Our total operating revenue in our Italy segment also included revenue from sales of equipment, mainly relating to the sale of SIM cards, mobile and fixed-line phones and related accessories. In 2014, revenue from sales of equipment was US$301 million, representing a decrease of 5.3% from US$318 million in 2013. In functional currency terms, the revenue from sales of equipment decreased by 9.9% from 2014 to 2013. This decrease was primarily due to the decrease in the sale of mobile telephone handsets, which is only partially offset by a shift of sales towards higher-priced devices.

In 2014, we generated US$318 million of our revenue in our Italy segment from the settlement of commercial disputes and penalties charged to suppliers, representing an increase of 55.9% from US$204 million in 2013. In functional currency terms, our revenue from the settlement of commercial disputes and penalties increased by 56.1% in 2014 compared to 2013. The increase was mainly due to the revisions of estimates made in previous years and to the effects related to the higher proceeds from settlement of disputes with some suppliers.

Adjusted EBITDA

Our Italy adjusted EBITDA decreased by 7.0% to US$2,416 million during 2014 from US$2,598 million during 2013, primarily due to lower revenue, compensated by lower selling, general and administrative expenses as a result of our cost efficiency project initiatives and tight cost control measures. In functional currency terms, adjusted EBITDA margin in 2014 in our Italy segment was 39.3%, which is 0.3 percentage points above the adjusted EBITDA margin in 2013.

Certain Performance Indicators

As of December 31, 2014, we2015, WIND had approximately 21.62.3 million customers in Italy representing a decrease of 3.1% from approximately 22.3 million customers as of December 31, 2013. Our mobile customer decrease in 2014 was mainly due to lower gross additions in the market coming from the more rational approach to promotions developed in 2014 by the main three operators.

In 2014, our mobile ARPU in Italy decreased by 8.3% to EUR 11.3 from EUR 12.3 in 2013 in functional currency terms. In U.S. dollar terms, our mobile ARPU decreased by 10.4%. The decrease in ARPU was primarily as a result of a decline in voice revenue due to the cannibalization following high competition on prices in 2013.

In 2014, our mobile MOU in Italy increased by 11.5% to 264 from 237 in 2013, primarily due to the continued promotion of bundled offers which include minutes of voice traffic, SMS and mobile internet connectivity.

In 2014, our mobile churn rate in Italy decreased to 31.4% compared to 36.6% in 2013 as a result of the more rational approach to promotions developed in 2014 by the main three operators.

As of December 31, 2014, and 2013 we had approximately 2.2 million fixed-line broadband customers in Italy. The number did not change due to the new strategy focused on higher margin customers and less expensive pull sales channels.

As of December 31, 2014, we had approximately 10.2 million mobile broadband customers in Italy, representing an increase of approximately 22.9%3.1% over the approximately 8.32.2 million mobile broadband customers as of December 31, 2013.2014. The increase was mainly driven by WIND’s new campaigns based on “All Inclusive” package offerings coupled with value for money plans and the increased diffusiondemand in the market of smartphones.Italy for broadband connections.

Liquidity and Capital Resources

The data for 2015 and 2014 reflects the classification of WIND as a discontinued operation. The data for 2016 reflects 10 months of WIND classified as a discontinued operation and two months of WIND classified as an equity investment. For more information, please see “Explanatory Note—Accounting Treatment of our Historical WIND Business and the new Italy Joint Venture” and Note 6 to our audited consolidated financial statements included elsewhere in this Annual Report on Form20-F.

The Italy Joint Venture does not have any impact on VEON Ltd.’s current liquidity, as liquidity available at the level of the Italy Joint Venture is not available to VEON Ltd. due to covenants in debt agreements. The Italy Joint Venture results in a reduction of our net debt to Adjusted EBITDA ratio, as neither the earnings nor the net debt of the Italy Joint Venture are included in the calculations or the determination of the covenant ratios.

Working Capital

As of December 31, 2016, we had negative working capital of US$2,007 million, compared to negative working capital of US$156 million as of December 31, 2015. Working capital is defined as current assets less current liabilities. The change in our working capital as of December 31, 2016 compared to December 31, 2015 was primarily due to increased current financial liabilities, mainly as a result of GTH Finance B.V.’s newly-issued senior notes; increased other liabilities, mainly due to the Pakistan Merger; decreased current financial assets, mainly due to maturing term deposits in banks; decreased cash and cash equivalents, mainly due to investments in property and equipment, and utilization of income tax advances against current income tax liabilities. This was partially offset by the decreased provision with the respect to the agreements with the SEC, DOJ and OM, increased trade and other receivables and an increase in other assets, mainly due to the Warid consolidation.

As of December 31, 2015, we had negative working capital of US$156 million, compared to negative working capital of US$938 million as of December 31, 2014. The change in our working capital as of December 31, 2015 compared to December 31, 2014 was mainly due to the classification of Italy as an asset held for sale and the additional provisions with respect to the agreements with the SEC, DOJ and OM and other legal costs.

Our working capital is monitored on a regular basis by management. Our management expects to repay our debt as it becomes due from our operating cash flows or through additional borrowings. Although we have a negative working capital, our management believes that our cash balances and available credit facilities are sufficient to meet our present requirements.

Consolidated Cash Flow Summary

The following table shows our cash flows as of and for the years ended December 31, 2016, 2015 2014 and 20132014 (in millions of U.S. dollars):

 

   Year ended December 31, 
   2015   2014   2013 

Consolidated Cash Flow

      

Net cash flows from operating activities

   2,033     5,279     6,351  

from continuing operations

   1,104     4,613     5,033  

from discontinued operations

   929     666     1,318  

Net cash / (used in) investing activities

   (2,634   (3,977   (4,213
  

 

 

   

 

 

   

 

 

 

from continuing operations

   (2,494   (2,993   (3,161

from discontinued operations

   (140   (984   (1,052
  

 

 

   

 

 

   

 

 

 

Net cash from / (used in) financing activities

   (1,439   1,329     (2,575

from continuing operations

   (732   2,007     (2,333

from discontinued operations

   (707   (678   (242
   As of and for the year ended
December 31,
 
   2016  2015  2014 
   (in millions of U.S. dollars) 

Cash flow data:

    

Net cash from/(used in) operating activities

   1,875   2,033   5,279 

from continued operations

   1,192   1,104   4,613 

from discontinued operations

   683   929   666 

Net cash from/(used in) investing activities

   (2,671  (2,634  (3,977
  

 

 

  

 

 

  

 

 

 

from continued operations

   (2,022  (2,494  (2,993

from discontinued operations

   (649  (140  (984
  

 

 

  

 

 

  

 

 

 

Net cash from/(used in) before financing activities

   (796  (601  1,302 

Net cash from/(used in) financing activities

   (126  (1,439  1,329 

from continued operations

   (106  (732  2,007 

from discontinued operations

   (20  (707  (678
  

 

 

  

 

 

  

 

 

 

During the years ended December 31, 2016, 2015 2014 and 2013,2014, we generated positive cash flow from our operating activities and negative cash flow from investing activities. Cash flow used in financing activities was negative during 2016 and 2015 and positive during 20142014. The negative cash flow from financing activities during 2016 was mainly due to dividends paid tonon-controlling interests and negative during 2013.dividends paid to equity holders of the parent. The negative cash flow from financing activities during 2015 was mostly due to repayment of existing borrowings during 2015, partially offset by cash flows from new loans and bonds issuesissued during 2015 and proceeds received from the completion of the transactionsale by GTH of anon-controlling 51% interest in Algeria.OTA to theFonds National d’Investissement. The positive cash flow from financing activities during 2014 was mostly due to an increase in cash flows from new loans and bonds issued during 2014, partially offset by repayments of our existing facilities and dividend payments to our shareholders andnon-controlling interest.

Operating Activities

During 2016, net cash flows from operating activities decreased from US$2,033 million of net cash flows from operating activities during 2015 to US$1,875 million in 2016. The negativedecrease in net cash flows from operating activities was primarily due to higher payments for the provision for losses, higher investment in working capital and decreased cash flows from discontinued operations, partially offset by increased operating profit and lower income tax payment.

The cash flow usedfrom our operating activities in financing activities during 20132016 was mostly dueimpacted primarily by the payment of US$795 million of fines and disgorgements in relation to paymentsagreements with the SEC, DOJ and OM, related legal costs of dividends to equity holders partially financed by conversion of preferred shares into ordinary shares.

As of December 31, 2015, we had negative working capital of US$156 million, compared to negative working capital of US$93824 million as of December 31, 20142016, and negative working capital of US$2,815255 million as of December 31, 2013. Working capital is defined as current assets less current liabilities. The change in our working capital as of December 31, 2015 compared to December 31, 2014 was mainly duecash outflow related to the classification of Italy as held for sale and the additional provisions relating to the investigations and other legal costs. The change in our working capital as of December 31, 2014 compared to December 31, 2013 was mainly due to an increase in cash and cash equivalents to finance repayment of borrowings, decrease in trade payables and provisions due to currency translation and our efforts to manage trade receivables in 2014.performance transformation program.

Our working capital is monitored on a regular basis by management. Our management expects to repay our debt as it becomes due from our operating cash flows or through additional borrowings. Current financial liability payments are split during the twelve-month period following December 31, 2015, and the majority of our current financial liabilities will become due fairly evenly during the year 2016. Our management expects to make these payments as they become due. Although we have a negative working capital, our management believes that our cash balances and available credit facilities are sufficient to meet our present requirements.

Operating Activities

During 2015, net cash flows from operating activities were US$2,033 million, a 61% decrease from the US$5,279 million of net cash flows from operating activities during 2014. The decrease in net cash flows from operating activities was primarily due to lower cash generated by our operations impacted by local currencies devaluation partially offset by lower interest paid during 2015.

During 2014, net The cash flowsflow from our operating activities were US$5,279 million, a 16.9% decrease over the US$6,351 million of net cash flows from operating activities during 2013. The decrease in net cash flows from operating activities2015 was primarily due to lower cash generated by our operations impacted by local currencies devaluation partially offsetthe completion of the sale by lower incomeGTH of anon-controlling 51% interest in OTA to theFonds National d’Investissement, resulting in payments to the bank of Algeria of US$1.1 billion, payments to Cevital of US$50 million, and withholding tax payments dueof US$243 million related to lower profits earned.thepre-closing dividend.

Investing Activities

Our investing activities included payments related to the purchase of equipment, frequency permissions and licenses, capitalized customer acquisition costs, software and other assets as a part of the ongoing development of our mobile networks and fixed-line business.

During 2016, our total payments for purchases of property and equipment, intangible assets, software and other assets were approximately US$1,651 million compared to US$2,207 million during 2015. The decrease was primarily due to decreased capital expenditures in Russia, functional currency depreciation against the U.S. dollar in Ukraine and decreased capital expenditures in Pakistan due to network modernization completed in 2015. This decrease was partially offset by prepayments for inventory made in Uzbekistan. In addition, we recorded a decrease from the disposal of discontinued operations of US$325 million, we received US$19 million from bank deposit accounts, paid US$87 million for purchased financial assets and recorded US$649 million of cash outflows from discontinued operations during 2016.

The cash flow from our investing activities in 2015 was impacted primarily by cash capital expenditures driven network investments, increased bank deposit accounts and cash receipts from investments in financial assets. During 2015, the cash flow from investing activities in the discontinued operations was positive due to net proceeds from the sale of towers in Italy.

During 2015, our total payments for purchases of property and equipment, intangible assets, software and other assets were approximately US$2,207 million compared to US$3,501 million during 2014. The decrease was primarily due to the local currenciescurrencies’ devaluations against the U.S. dollar as the majority of the purchases are performed in local currencies. In addition, we have placed on deposit with financial institutions US$361 million and recorded US$140 million of cash outflows from discontinued operations during 2015. See also “Acquisitions“—Acquisitions and Dispositions” below.

During 2014, our total payments for purchases of property and equipment, intangible assets, software and other assets were approximately US$3,501 million compared to US$2,903 million during 2013. The increase was primarily due to increase in capital expenditures due to investment in high-speed data networks. In addition, we received net proceeds of US$328 million from our deposits and other financial assets, US$110 million as the proceeds from sale of all of our debt and equity interest in Wind Canada, net cash of US$69 million from disposal of our subsidiaries, US$21 million as the proceeds from sale of our property, equipment and intangible assets, US$39 million as cash inflow from financial assets, US$2 million received as dividends, offset by US$23 million of cash outflows for loans granted during 2014 and by US$984 million of cash outflows from discontinued operations during 2014.

Acquisitions and Dispositions

For information regarding our acquisitions and dispositions, see Note 6 to our audited consolidated financial statements included elsewhere in this Annual Report on Form20-F.

Financing Activities

During 2016, we repaid approximately US$1,816 million of indebtedness and raised approximately US$1,882 million, which amounts exclude the financing activities in relation to our historical WIND operations in Italy. As of December 31, 2016, the principal amounts of our external indebtedness for bank loans, bonds, equipment financing and loans from others amounted to approximately US$10.5 billion, compared to US$9.5 billion as of December 31, 2015. The increase in the principal amounts of our external indebtedness is mainly the result of the issuance of US$1.2 billion of bonds by GTH Finance B.V.

During 2015, we repaid approximately US$4,840 million of indebtedness and raised approximately US$2,052 million, which amounts are excludingexclude the financing activities in relation to our historical WIND operations in Italy, following the classification of WIND Italy as a discontinued operation in connection with the Italy Joint Venture. As of December 31, 2015, the principal amounts of our external indebtedness for bank loans, bonds, equipment financing, and loans from others amounted to approximately US$9.5 billion, compared to US$26.4 billion as of December 31, 2014. The decrease of the principal amounts of our external indebtedness is mainly the result of classifying our Italian operations as discontinued operations, the net repayment of indebtedness and foreign exchange revaluations.

During 2014, we repaid approximately US$3,765 million of indebtedness and raised approximately US$5,859 million, which amounts are excludingexclude the financing activities in relation to our historical WIND operations in Italy following the classification of WIND Italy as a discontinued operation in connection with the Italy Joint Venture.

Information about our indebtedness is presented below. Many of the agreements relating to this indebtedness contain various covenants, including financial covenants relating to our financial performance or financial condition, as well as negative pledges, compliance with laws requirements, and restrictions on mergers, acquisitions and certain asset disposals, as subject to agreed exceptions. In addition, certain of these agreements subject certain of our subsidiaries to restrictions on their ability to pay dividends, make loans or repay debts to us. Our financing agreements have various customary events of default which can be triggered by events includingnon-payment, breach of applicable covenants, loss of certain mobile licenses,non-payment cross-default, cross-acceleration, certain judgment defaults, certain material adverse events and certain insolvency events. Some of our financing agreements also contain “change of control” provisions that may allow the lenders to cancel the facility and/or to require us to make a prepayment if a person or group of persons (with limited exclusions) acquire beneficial or legal ownership of, or control over more than 50.0% of, VimpelCom’sthe voting share capital, or in certain cases of VEON Ltd., ceases to control more than 50.0% of the borrower’s voting share capital.

On February 16, 2017, we entered into a new multi-currency term loan and revolving facilities agreement for up to US$2.25 billion for VimpelCom Holdings B.V., see “Item 5—Key Developments andTrends—Multi-Currency Term Loan And Revolving Facilities Agreement and Exhibit 2.6 to this Annual Report on Form 20-F.” For additional information on our outstanding indebtedness, please refer to the notes to our audited consolidated financial statements included elsewhere in this Annual Report on Form20-F. For information relating to our financing activities in 2015,2016, and the period subsequent to December 31, 2015,2016, see Note 1718 and Note 27,28, respectively, to our audited consolidated financial statements included elsewhere in this Annual Report ofon Form20-F. For a description of some of the risks associated with certain of our indebtedness, please refer to the sections of this Annual Report on Form20-F entitled “Item 3—Key Information—D. Risk Factors—Risks Related to Our Business—Substantial amounts of indebtedness and debt service obligations could materially decrease our cash flow, adversely affect our business and financial condition and prevent us from raising additional capital,” “—“Item 3—Key Information—D. Risk Factors—Risks Related to Our Business—We may not be able to raise additional capital,” and “—“Item 3—Key Information—D. Risk Factors—Risks Related to Our Business—A disposition by one or both of our strategiclargest shareholders of their respective stakes in VimpelComVEON Ltd. or a change in control of VimpelComVEON Ltd. could harm our business.”

The following table provides a summary of our outstanding indebtedness with an outstanding principal balance exceeding US$30.0 million as of December 31, 2015,2016, excluding our indebtedness in relation to our operations in Italy, following the classification of WIND Italy as a discontinued operation in connection with the Italy Joint Venture.

 

Borrower

 

Type of debt/ofdebt/original


lender

 

Interest rate

 

Outstanding
debt
(in millions)

 

Maturity
date

 

Guarantor

 

Security

VimpelCom Holdings

B.V.
 Notes 6.2546% US$348.6349 March 1,
2017
 PJSC
VimpelCom
 None

VimpelCom Holdings

B.V.
 Notes 7.5043% US$1,280.01,280 March 1,
2022
 PJSC
VimpelCom
 None

VimpelCom Holdings

B.V.
 Notes 9.00% 

US$164.6

198
(RUB 12,000.0)

12,000)
 February 13, 2018 PJSC
VimpelCom
 None

VimpelCom Holdings

B.V.
 Notes 5.20% US$571.1571 February 13, 2019 PJSC
VimpelCom
 None

VimpelCom Holdings

B.V.
 Notes 5.95% US$982.9983 February 13, 2023 PJSC
VimpelCom
 None

GTH Finance B.V.

Notes6.25%US$500April 26, 2020VimpelCom HoldingsNone
GTH Finance B.V.Notes7.25%US$700April 26, 2023VimpelCom HoldingsNone
VimpelCom Amsterdam

B.V.
 Loan from China Development Bank Corp. 

6 month

LIBOR plus 3.30%

 US$415.2332 December 21, 2020 PJSC
VimpelCom
 None

VimpelCom Amsterdam

B.V.
 Loan from HSBC Bank plc 1.72% US$222.3191 July 31,
2022
 EKN, PJSC VimpelCom None

VimpelCom Amsterdam

 B.V.(1)
 Loan from AO “Alfa-Bank” 1 month LIBOR
plus 3.25%
 US$500.0500 April 17, 2017 VimpelCom Holdings None

VimpelCom Amsterdam

B.V.(2)
 Loan from AO “Alfa-Bank” 1 month LIBOR
plus 3.25%
 US$500.0500 May 3,
2017
 VimpelCom Holdings None

PJSC VimpelCom

Amsterdam B.V.
 Loan from UBS (Luxembourg) S.A. (funded by the issuance of loan participation notes by UBS (Luxembourg) S.A.)ING Bank N.V. 8.25%6 month LIBOR
plus 1.08%
 US$265.878 May 23,
2016October 16, 2023
 NoneEKN, VimpelCom Holdings None

PJSC VimpelCom

 Loan from VIP Finance Ireland Limited (funded by the issuance of loan participation notes by VIP Finance Ireland) 9.125% US$499.1499 April 30, 2018NoneNone

PJSC VimpelCom

Loan from VIP Finance Ireland (funded by the issuance of loan participation notes by VIP Finance Ireland)6.493%US$264.3February 2,
2016
 None None
PJSC VimpelCom Loan from VIP Finance Ireland (funded by the issuance of loan participation notes by VIP Finance Ireland) 7.748% US$650.6651 February 2, 2021 None None

Borrower

Type of debt/original

lender

Interest rate

Outstanding
debt
(in millions)

Maturity
date

Guarantor

Security

PJSC VimpelCom

 RUB denominated bonds 10.00% 

US$206.5

248
(RUB 15,051.6)

15,052)
 March 8, 2022(1)(3) None None

PJSC VimpelCom

 RUB denominated bonds 11.90% 

US$343.0

412
(RUB 25,000.0)

25,000)
 October 3,
2025(2)(4)
 None None

PJSC VimpelCom

 Loan from Sberbank 12.75%(3)(5) US$602.7435
(RUB 43,928.5)26,357)
 April 11, 2018 None None

PJSC VimpelCom

 Loan from Sberbank 12.75%(4)(6) US$228.792
(RUB 16,666.7)5,556)
 May 29,
2017
 None None

PJSC VimpelCom

Loan from Sberbank11.55%US$495
(RUB 30,000)
June 29, 2018NoneNone
PJSC VimpelCom Loan from HSBC Bank plc, Nordea Bank AB (publ) 3 month
MosPRIME
plus 1.00%
 

US$43.8

(RUB 3,189.5)

38 (RUB2,278)
 April 30, 2019 EKN None

PMCL

Syndicated loan via MCB Bank Limited3 month
KIBOR plus 1.25%
US$38.2
(PKR4,000.0)
November 28, 2017NoneCertain assets of PMCL(5)

PMCL

 Syndicated loan via MCB Bank Limited 6 month KIBOR plus 1.25% US$66.848
(PKR7,000.0)(PKR5,000)
 May 16, 2019 None Certain assets
of PMCL(5)(7)

Borrower

Type ofdebt/original
lender

Interest rate

Outstanding
debt
(in millions)

Maturity date

Guarantor

Security

PMCL

 Loan from Habib Bank Limited 6 month KIBOR plus 1.15% US$43.036
(PKR4,500.0)(PKR3,750)
 May 16, 2019 None Certain assets
of PMCL(5)(7)

PMCL

 Loan from United Bank Limited 6 month KIBOR plus 1.10% US$38.234
(PKR4,000.0)(PKR3,600)
 May 16, 2021 None Certain assets
of PMCL(5)(7)
PMCLSukuk Certificates3 month KIBOR plus 0.88%US$66
(PKR6,900)
December 22, 2019NoneCertain assets
of PMCL(7)
PMCLLoan from MCB Bank Limited6 month KIBOR plus 0.80%US$48
(PKR5,000)
December 23, 2020NoneCertain assets
of PMCL(7)

PMCL

 Sukuk CertificatesLoan from ING Bank N.V. 36 month KIBORLIBOR plus 0.88%1.90% 

US$65.9

(PKR6,900.0)

231
 December 22, 201931, 2020 NoneEKN Certain assets
of PMCL(5)(7)

PMCL

 Syndicated loanmark-up agreement via AlliedHabib Bank Limited 6 month KIBOR plus 1.00%6.00% 

US$34.6

(PKR3,618.8)

60 (PKR6,268)
 November 26, 2018December 31, 2023 None Certain assets
of PMCL(5)(7)

Banglalink

PMCL
Syndicatedmark-up agreement via Habib Bank Limited6.00%US$40 (PKR4,154)December 31, 2023NoneCertain assets
of PMCL(7)
BDCL Senior Notes 8.625% US$300.0300 May 6, 2019 None None

OTA

 Syndicated Loan Facility Bank of AlgeriaRe-Discount Rate plus 2.00% 

US$466.8

(DZD50,000.0)

340
(DZD37,500)
 September 30, 2019 None Dividend
assignment

Other loans, equipment financing and capital lease obligations

 —   —   US$400.9234 —   —   —  

 

(1)On March 29, 2017, we entered into an agreement to amend and extend this facility until October 17, 2017. Pursuant to this agreement, VimpelCom Holdings B.V. has replaced VimpelCom Amsterdam B.V. as the borrower and the guarantee from VimpelCom Holdings B.V. was terminated. In addition, VimpelCom Holdings B.V. granted AO “Alfa-Bank” the right to novate some of the principal amount of the facility to other lenders. On March 29, 2017, VimpelCom Holdings B.V. received confirmation that US$350 of the extended facility had been novated by AO “Alfa-Bank” to Sberbank.
(2)We anticipate that we will enter into an agreement to amend and extend this facility prior to the maturity date.
(3)These bonds arewere subject to an investor put option at March 17, 2017.2017 which was exercised. For further information, see Note 28 to our audited consolidated financial statements included elsewhere in this Annual Report on Form 20-F.
(2)(4)These bonds are subject to an investor put option at October 13, 2017.
(3)(5)The fixed interest rate applicable to these loans ranges from 9.0% to 14.0% depending on certain conditions set out in the agreements.
(4)(6)The fixed interest rate applicable to these loans ranges from 10.75% to 14.0% depending on certain conditions set out in the agreements.
(5)(7)Charges over moveable fixed assets, receivables, cash balances, investments, cash collections and book debts.

Discontinued operations

The following table provides a summary of our outstanding indebtedness with an outstanding principal balance exceeding US$30.0 million as of December 31, 2015 in relation to our operations in Italy, following the classification of WIND Italy as a discontinued operation in connection with the Italy Joint Venture. WIND Italy Group indebtedness is paid from cash flow generated by WIND Italy businesses, and VimpelCom Ltd. and other members of the VimpelCom Group have no obligations to make any payments on any WIND Italy Group indebtedness:

Borrower

Type of debt/original lender

Interest rateOutstanding
debt
(in

millions)
Maturity
date
GuarantorSecurity
WIND Telecomunicazioni S.p.A.Senior facilitiesAll tranches:All tranches:
Deutsche Bank A.G., Credit Suisse A.G., Banca IMI S.p.A, BNP Paribas, the Royal Bank of Scotland, Citigroup, Crédit Agricole Corporate and Investment Bank, Goldman Sachs International, J.P. Morgan plc, Morgan Stanley Bank International Limited, Natixis, S.A. and UniCredit S.p.A., with Banca Nazionale del Lavora S.p.A., Gruppo BNP Paribas, Crédit Agricole Corporate and Investment Bank, Milan Branch, and The Royal Bank of Scotland plc, Milan Branch, as Original LendersEURIBOR + 4.25%US$760.0
(€700.0)
November 26,
2019
WIND ItalyShares in WIND
Italy
WIND Acquisition Finance S.A.Senior Secured Notes3 month
EURIBOR plus
5.25%
US$162.9
(€150.0)
April 30,
2019
WIND ItalyShares in WIND
Italy and Wind
Acquisition
Finance S.A.
WIND Acquisition Finance S.A.Senior Secured Notes6.50%US$550.0April 30,
2020
WIND ItalyShares in WIND
Italy and Wind
Acquisition
Finance S.A.
WIND Acquisition Finance S.A.Senior Notes7.00%US$1,900.1
(€1,750.0)
April 23,
2021
WIND ItalyShares in WIND
Italy (2nd
priority)
WIND Acquisition Finance S.A.Senior Notes7.375%US$2,800.0April 23,
2021
WIND ItalyShares in WIND
Italy (2nd
priority)
WIND Acquisition Finance S.A.Senior Secured Notes4.00%US$2,687.3
(€2,475.0)
July 15, 2020WIND ItalyShares in WIND
Italy and Wind
Acquisition
Finance S.A.
WIND Acquisition Finance S.A.Senior Secured Notes4.75%US$1,900.0July 15, 2020WIND ItalyShares in WIND
Italy and Wind
Acquisition
Finance S.A.
WIND Acquisition Finance S.A.Senior Secured Notes3 month
EURIBOR plus
4.00%
US$624.3
(€575.0)
July 15, 2020WIND ItalyShares in WIND
Italy and Wind
Acquisition
Finance S.A.
WIND Acquisition Finance S.A.Senior Secured Notes3 month
EURIBOR plus
4.125%
US$434.3
(€400.0)
July 15, 2020WIND ItalyShares in
WINDItaly and
Wind
Acquisition
Finance S.A.

Other loans, equipment financing and capital lease obligations

—  —  US$18.9—  —  —  

We may from time to time seek to purchase our outstanding debt through cash purchases and/or exchanges for new debt securities in open market purchases, privately negotiated transactions or otherwise. Such repurchases or exchanges, if any, will depend on prevailing market conditions, our liquidity requirements, contractual restrictions and other factors. The amounts involved may be material.

Cash and deposits subject to currency and contractual restrictions

As of December 31, 2015,2016, the cash and deposit balances of VEON Group were equal to US$3,327 million. US$1,715 million (52% of total group cash and deposits) were denominated in U.S. dollars and approximately 80% of the U.S. dollar denominated cash is held in VEON Group headquarter entities.

As of December 31, 2016, the cash and deposits balances in Uzbekistan of US$750727 million and Ukraine of US$43 million were restricted from repatriation due to local government or central bank regulations. As part of the closing of the transaction and settlement with the Algerian Government on January 30, 2015, the foreign exchange and import restrictions put in place by the Bank of Algeria against OTA on April 15, 2010 prohibiting the repatriation of cash balances in Algeria were lifted. Algerian foreign exchange regulations continue, however, to require strict regulatory approval before a company can engage in certain foreign exchange transactions. Bangladesh has similar requirements. For more information about the currency restrictions in our countries of operation, see “—Certain Ongoing Factors Affecting Our Financial Position and Results of Operations—Foreign

Currency Controls and Currency Restrictions,” “Item 3—Key Information—D. Risk Factors—Risks Related to Our Business—We are exposed to foreign currency exchange loss and currency fluctuation and convertibility risks,” “—“Item 3—Key Information—D. Risk Factors—Risks Related to Our Business—As a holding company, VimpelComVEON Ltd. depends on the ability of its subsidiaries to pay dividends and therefore on the performance of its subsidiaries”subsidiaries, and “—is affected by changes in exchange controls and currency restrictions in the countries in which its subsidiaries operate” and “Item 3—Key Information—D. Risk Factors—Risks Related to Our Markets—The banking systems in many countries in which we operate remain underdeveloped, there are a limited number of creditworthy banks in these countries with which we can conduct business and currency control requirements restrict activities in certain markets in which we have operations,” as well as Notes 21and21 and 26 to our audited consolidated financial statements included elsewhere in this Annual Report on Form20-F.

For more information on the Algeria Transaction, please see the section of this Annual Report on Form 20-F entitled “Item 5—Recent Developments and Trends—Algeria Transaction and Settlement” and Note 6 to our audited consolidated financial statements included elsewhere in this Annual Report on Form 20-F.

Certain of the agreements relating to our indebtedness subject our subsidiaries to restrictions on their ability to pay dividends, make loans or repay debts to us. For additional information on our indebtedness, please see “—Financing Activities” and the notes to our audited consolidated financial statements included elsewhere in this Annual Report on Form20-F. For a description of some of the risks associated with certain of our indebtedness, please see “Item 3—Key Information—D. Risk Factors—Risks Related to Our Business—Substantial amounts of indebtedness and debt service obligations could materially decrease our cash flow, adversely affect our business and financial condition and prevent us from raising additional capital,” and “—“Item 3—Key Information—D. Risk Factors—Risks Related to Our Business—We may not be able to raise additional capital.”

Earnings subject to indefinite investment

During 2015,2016, we recorded a deferred tax liability of US$4573 million relating to the tax effect of our undistributed profits that will be distributed in the foreseeable future, primarily in relation to our Russian, Algerian and Pakistani operations. The undistributed earnings of our foreign subsidiaries (outside the Netherlands) which are indefinitely invested and that will not be distributed in the foreseeable future, amounted to approximately US$8,2398,495 million as of December 31, 2015.2016. For more information, please see Note 11 to our audited consolidated financial statements included elsewhere in this Annual Report on Form20-F.

Future Liquidity and Capital RequirementsOther Countries

Telecommunications service providers require significant amounts of capital to construct networks and attract customers. In the foreseeable future, our further expansion will require significant investment activity, including the purchase of equipment and possibly the acquisition of other companies.

Our capital expenditures include purchases of new licenses, equipment, new construction, upgrades, software, other long lived assets and related reasonable costs incurred prior to intended use of the noncurrent assets, accounted at the earliest event of advance payment or delivery. Long-lived assets acquired in business combinations are not included in capital expenditures. During 2015, our capital expenditures were approximately US$2,034 million (including US$2,006 million in our operating companies and US$28 million in our HQ and Other segment) compared to approximately US$3,229 million during 2014 and approximately US$3,019 million during 2013, in each case, excluding capital expenditures in Italy. The decrease in capital expenditures in 2015 compared to 2014 was primarily due to depreciation of local currency against U.S. dollar.

The decrease in capital expenditures in 2014 compared to 2013 was due to a decrease in investments in Russia, and Eurasia due to slow down in 4G/LTE network roll out, offset by the further roll out of the mobile networks in Algeria, Bangladesh and Pakistan and acquisition of our 3G license in Pakistan.

We expect that our capital expenditures in 2016 will mainly consist of the maintenance of our existing networks as well as the increase of capacity due to data traffic growth and 3G and 4G/LTE roll outs. In the years ended December 31, 2015, 2014 and 2013, our capital expenditures were 18.2%, 21.7%, and 19.1% of our consolidated total operating revenue, respectively. The actual amount of our capital expenditures (excluding acquisitions and payment for licenses) for 2016 will depend on market development and our performance.

Our management anticipates that the funds necessary to meet our current capital requirements and those to be incurred in the foreseeable future (including with respect to any possible acquisitions) will come from:

cash we currently hold;

operating cash flows;

export credit agency guaranteed financing;

borrowings under bank financings, including credit lines currently available to us;

syndicated loan facilities; and

debt financings from international and local capital markets.

As of the date of this Annual Report on Form 20-F, we had an undrawn amount of US$3,001 million under existing credit facilities (excluding credit facilities in Italy). For more information on our existing undrawn credit facilities, please see Note 5 to our audited consolidated financial statements included elsewhere in this Annual Report on Form 20-F.

Our management expects positive cash flows from operations will continue to provide us with internal sources of funds. The availability of external financing is difficult to predict because it depends on many factors, including the success of our operations, contractual restrictions, availability of guarantees from export credit agencies, the financial position of international and local banks, the willingness of international banks to lend to our companies and the liquidity of international and local capital markets. The actual amount of debt financing that we will need to raise will be influenced by our financing needs, the actual pace of traffic growth over the period, network construction, our acquisition plans and our ability to continue revenue growth and stabilize ARPU. For related risks, see “Item 3—Key Information—D. Risk Factors—Risks Related to Our Business—Substantial amounts of indebtedness and debt service obligations could materially decrease our cash flow, adversely affect our business and financial condition and prevent us from raising additional capital,” and “—We may not be able to raise additional capital.”

Our future cash needs are subject to significant uncertainties. For instance, we are exposed to the impact of future exchange rates on our USD denominated debt obligations and future requirements for USD denominated capital expenditures, which are generally funded by local currency cash flows of our subsidiaries. Remittances from our subsidiaries may also be restricted by local regulations or subject to material taxes when remitted. In addition, we have recently had material cash outflows with respect to the Uzbekistan settlement, and we expect to have material cash outflows in the short-term for our performance transformation project. Despite these uncertainties, we believe that our cash flows from operations and other sources of funds described above will be sufficient to meet our short-term and foreseeable long term cash requirements.

Contractual Obligations – continuing operations

As of December 31, 2015, we had the following contractual obligations in relation to our continuing operations, including long-term debt arrangements, equipment financing, capital leases, and commitments for future payments under non-cancellable lease arrangements and purchase obligations. We expect to meet our payment requirements under these obligations with cash flows from our operations and other financing arrangements. For information relating to our outstanding indebtedness subsequent to December 31, 2015, see Note 27 to our audited consolidated financial statements included elsewhere in this Annual Report on Form 20-F.

   Payments due by period (in millions of U.S. dollars) 
   Total   Less than
1 year
   1-3
years
   3-5
years
   More
than 5
years
 

Contractual Obligations(1)

          

Bank loans and bonds(2)

   10,986     1,970     4,242     1,520     3,254  

Equipment financing(2)

   840     206     321     248     65  

Loans from others(2)

   —       —       —       —       —    

Non-cancellable lease obligations

   279     60     101     52     66  

Purchase obligations(3)

   208     182     26     —       —    

Other long-term liabilities

   —       —       —       —       —    
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Total

   12,313     2,418     4,630     1,820     3,385  
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

(1)Debt payments could be accelerated upon violation of debt covenants.
(2)Obligations for bank loans and bonds, equipment financing and loans from others represent anticipated future cash flows, including interest. For further information on interest rates on our long-term debt, see “—Financing Activities” above.
(3)Purchase obligations primarily include our material contractual legal obligations for the future purchase of equipment and intangible assets. On October 4, 2013, PJSC VimpelCom and Apple signed an agreement to purchase iPhones (the “Agreement”). Under the Agreement, a specified number of iPhones handsets are to be ordered by PJSC VimpelCom each quarter between October 4, 2013 and June 30, 2016 according to a schedule (the “Schedule”). If VimpelCom does not comply with the Schedule and certain other terms of the Agreement, then according to the Agreement, VimpelCom could become liable for the shortfall in orders of iPhone handsets. Our purchase obligations do not include our obligation to purchase iPhones under our agreement with Apple as we are unable to estimate the amount of such obligation.

Other than the debt obligations described under “—Financing Activities” and in Note 27 to our audited consolidated financial statements included elsewhere in this Annual Report on Form 20-F, we have not had any material changes outside the ordinary course of our business in the specified contractual obligations.

Contractual Obligations – discontinued operations

As of December 31, 2015, we had the following contractual obligations in relation to our discontinued operations of WIND Italy, including long-term debt arrangements, equipment financing, capital leases, and commitments for future payments under non-cancellable lease arrangements and purchase obligations. We expect to meet our payment requirements under these obligations with cash flows from our operations and other financing arrangements. For information relating to our outstanding indebtedness subsequent to December 31, 2015, see Note 27 to our audited consolidated financial statements included elsewhere in this Annual Report on Form 20-F.

   Payments due by period (in millions of U.S. dollars) 
   Total   Less than
1 year
   1-3
years
   3-5
years
   More
than 5
years
 

Contractual Obligations(1)

          

Bank loans and bonds(2)

   15,205     657     1,314     8,364     4,870  

Equipment financing(2)

   —       —       —       —       —    

Loans from others(2)

   361     34     30     31     265  

Non-cancellable lease obligations

   304     116     84     52     52  

Purchase obligations

   1,056     1,056     —       —       —    

Other long-term liabilities

   —       —       —       —       —    
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Total

   16,926     1,864     1,428     8,447     5,187  
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

(1)Debt payments could be accelerated upon violation of debt covenants.
(2)Obligations for bank loans and bonds, equipment financing and loans from others represent anticipated future cash flows, including interest. For further information on interest rates on our long-term debt, see “—Financing Activities” above.

Off-balance Sheet Arrangements

We did not have any off-balance sheet arrangements that have or are reasonably likely to have a current or future effect on our financial condition, changes in financial condition, revenue or expenses, results of operations, liquidity, capital expenditures or capital resources that is material to investors.

Related Party Transactions

We have entered into transactions with related parties and affiliates. Please see the section of this Annual Report on Form 20-F entitled “Item 7—Major Shareholders and Related Party Transactions—B. Related Party Transactions” and Note 25 to our audited consolidated financial statements included elsewhere in this Annual Report on Form 20-F.

Certain Factors Affecting Our Financial Position and Results of Operations

Our financial position and results of operations for the three years ended December 31, 2015 as reflected in our audited consolidated financial statements included elsewhere in this Annual Report on Form 20-F have been influenced by the following additional factors:

Inflation

Russia has experienced periods of high levels of inflation since the early 1990s. Please also see Item 3—Key Information—D. Risk Factors—Risks Related to Our Markets—The international economic environment could cause our business to decline. Inflation affects the purchasing power of our mass market customers, as well as corporate clients. For the years ended December 31, 2015, 2014 and 2013, Russia’s inflation rates were 12.9%, 11.4% and 6.5% respectively, as provided by the Russian Federal State Statistics Service. For the years ended December 31, 2015 (except otherwise stated), 2014 and 2013, inflation rates in Algeria were 4.4%, 5.3% and 1.2% respectively, as provided by the Central Bank of Algeria; in Pakistan were 3.2%, 4.3% and 9.2% respectively, as provided by the Pakistan Bureau of Statistics; in Bangladesh were 6.1%, 6.1% and 7.4% respectively, as provided by the Central Bank of Bangladesh; in Ukraine were 43.3%, 24.9% and 0.5% respectively, as provided by the State Statistics Committee of Ukraine; in Kazakhstan were 13.6%, 7.4% and 4.8% respectively, as provided by the Agency of Statistics of the Republic of Kazakhstan; in

Uzbekistan were 9.1%, 9.8% and 10.2% respectively, as provided by the International Monetary Fund; in Kyrgyzstan were 4.9% (October 31, 2015), 10.5% and 4.0% respectively, as provided by the International Monetary Fund; in Armenia were (0.1)%, 4.6% and 5.6%, as provided by the National Statistical Service of the Republic of Armenia; in Tajikistan were 11.7%, 7.4% and 3.7% respectively, as provided by the International Monetary Fund; in Georgia were 4.9%, 2.0% and 2.4% respectively, as provided by the Ministry of Economic Development of the Republic of Georgia; in Laos were 0.9%, 2.4% and 6.6% respectively, as provided by Bank of the Lao P.D.R., and in Italy were 0.0%, (0.1)% and 0.6% respectively, as provided by the Italian National Institute for Statistics.

Foreign Currency Translation

Our audited consolidated financial statements included elsewhere in this Annual Report on Form 20-F are presented in U.S. dollars. Amounts included in these financial statements were presented in accordance with IAS21, The Effects of Changes in Foreign Exchange Rates, using the current rate method of currency translation with the U.S. dollar as the reporting currency. The current rate method assumes that assets and liabilities measured in the functional currency are translated into U.S. dollars at exchange rates prevailing on the balance sheet date; whereas revenue, expenses, gains and losses are translated into U.S. dollars at historical exchange rates prevailing on the transaction dates. We translate income statement amounts using the average exchange rates for the period. Translation adjustments resulting from the process of translating financial statements into U.S. dollars are reported in accumulated other comprehensive income, a separate component of equity.

Conversion of foreign currencies that are not convertible outside the applicable country to U.S. dollars or other foreign currency should not be construed as a representation that such currency amounts have been, could be, or will be in the future, convertible into U.S. dollars or other foreign currency at the exchange rate shown, or at any other exchange rates.

Russia

The national currency of Russia is the Russian ruble. We have determined that the functional currency for Russia is the Russian ruble. As of December 31, 2015, 2014 and 2013, the official Central Bank of Russia Russian ruble-U.S. dollar exchange rates were 72.88, 56.26 and 32.73 Russian rubles per U.S. dollar, respectively. During 2015, the average Russian ruble-U.S. dollar exchange rate was 58.7% higher than the average Russian ruble-U.S. dollar exchange rate during 2014. During 2014, the average Russian ruble-U.S. dollar exchange rate was 20.6% higher than the average Russian ruble-U.S. dollar exchange rate during 2013.

Algeria

The national currency of Algeria is the Algerian dinar. We have determined that the functional currency for Algeria is the Algerian dinar. As of December 31, 2015, 2014 and 2013, the Algerian dinar-U.S. dollar exchange rates were 107.10, 87.92 and 78.38 Algerian dinar per U.S. dollar respectively, as provided by Bloomberg Finance L.P. During 2015, the average Algerian dinar-U.S. dollar exchange rate was 24.5% higher than the average Algerian dinar-U.S. dollar exchange rate during 2014. During 2014, the average Algerian dinar-U.S. dollar exchange rate was 1.2% higher than the average Algerian dinar-U.S. dollar exchange rate during 2013.

Pakistan

The national currency of Pakistan is the Pakistani rupee. We have determined that the functional currency for Pakistan is the Pakistani rupee. As of December 31, 2015, 2014 and 2013, the Pakistani rupee-U.S. dollar exchange rates were 104.73, 100.52 and 105.33 Pakistani rupee per U.S. dollar respectively, as provided by Bloomberg Finance L.P. During 2015, the average Pakistani rupee-U.S. dollar exchange rate was 1.7% higher than the average Pakistani rupee-U.S. dollar exchange rate during 2014. During 2014, the average Pakistani rupee-U.S. dollar exchange rate was 0.5% lower than the average Pakistani rupee-U.S. dollar exchange rate during 2013.

Bangladesh

The national currency of Bangladesh is the Bangladeshi taka. We have determined that the functional currency for Bangladesh is the Bangladeshi taka. As of December 31, 2015, 2014 and 2013, the Bangladeshi taka-U.S. dollar exchange rates were 78.25, 77.93 and 77.67 Bangladeshi taka per U.S. dollar respectively, as provided by Bloomberg Finance L.P. During 2015, the average Bangladeshi taka-U.S. dollar exchange rate was 0.5% higher than the average Bangladeshi taka-U.S. dollar exchange rate during 2014. During 2014, the average Bangladeshi taka-U.S. dollar exchange rate was 0.7% lower than the average Bangladeshi taka-U.S. dollar exchange rate during 2013.

Ukraine

The national currency of Ukraine is the Ukrainian hryvnia. We have determined that the functional currency of our subsidiary in Ukraine is the Ukrainian hryvnia, as it reflects the economic substance of the underlying events and circumstances of the company. The Ukrainian hryvnia is not a convertible currency outside Ukraine. As of December 31, 2015, 2014 and 2013, the official National Bank of Ukraine (NBU) hryvnia-U.S. dollar exchange rates were 24.00, 15.77 and 7.99 Ukrainian hryvnia per U.S. dollar, respectively. During 2015, the average Ukrainian hryvnia-U.S. dollar NBU exchange rate was 83.3% higher than the average Ukrainian hryvnia-U.S. dollar NBU exchange rate during 2014. During 2014, the average Ukrainian hryvnia-U.S. dollar NBU exchange rate was 49.0% higher than the average Ukrainian hryvnia-U.S. dollar NBU exchange rate during 2013.

Kazakhstan

The national currency of the Republic of Kazakhstan is the Kazakh tenge. We have determined that the functional currency of our subsidiary in Kazakhstan is the Kazakh tenge, as it reflects the economic substance of the underlying events and circumstances of the company. The Kazakh tenge is not a convertible currency outside Kazakhstan. As of December 31, 2016, 2015 2014 and 2013,2014, the official National Bank of Kazakhstan tenge-U.S. dollar exchange rates were 333.29, 339.47 182.35 and 153.61182.35 Kazakh tenge per U.S. dollar, respectively. During 2016, the average Kazakh tenge to U.S. dollar exchange rate was 53.8% higher than the average Kazakh tenge to U.S. dollar exchange rate during 2015. During 2015, the average Kazakh tenge-U.S. dollar exchange rate was 24.1% higher than the average Kazakh tenge-U.S. dollar exchange rate during 2014. During 2014, the average Kazakh tenge-U.S. dollar exchange rate was 17.7% higher than the average Kazakh tenge-U.S. dollar exchange rate during 2013.

UzbekistanKyrgyzstan

The national currency of UzbekistanKyrgyzstan is the UzbekKyrgyz som. Historically,We have determined that the functional currency of our operationssubsidiary in Uzbekistan has beenKyrgyzstan is the U.S. dollarKyrgyz som, as opposed to the Uzbek som. During 2014, we concluded that the Uzbek som should be the functional currency for Uzbekistan as it more clearly reflects the economic substance of the underlying events and circumstances of the company. The change did not have material impact on our operations. The UzbekKyrgyz som is not a convertible currency outside Uzbekistan.Kyrgyzstan. As of December 31, 2016, 2015 2014 and 2013,2014, the official CentralNational Bank of the Kyrgyz Republic of UzbekistanKyrgyz som-U.S. dollar exchange rates were 2,809.98, 2,422.469.23, 75.90 and 2,202.20 Uzbek58.89 Kyrgyz som per U.S. dollar, respectively. During 2016, the average Kyrgyz som to U.S. dollar exchange rate was 8.4% higher than the average Kyrgyz som to U.S. dollar exchange rate during 2015. During 2015, the average UzbekKyrgyz som-U.S. dollar exchange rate was 11.1%20.2% higher than the average UzbekKyrgyz som-U.S. dollar exchange rate during 2014. During

Armenia

The national currency of Armenia is the Armenian dram. We have determined that the functional currency of our subsidiary in Armenia is the Armenian dram, as it reflects the economic substance of the underlying events and circumstances of the company. The Armenian dram is not a convertible currency outside Armenia. As of December 31, 2016, 2015 and 2014, the official Central Bank of Armenia Armeniandram-U.S. dollar exchange rates were 483.94, 483.75 and 474.97 Armenian drams per U.S. dollar, respectively. During 2016, the average Uzbek som-U.S.Armenian dram to U.S. dollar exchange rate was 10.3%0.6% higher than the average Uzbek som-U.S.Armenian dram to U.S. dollar exchange rate during 2013.2015. During 2015, the average Armeniandram-U.S. dollar exchange rate was 14.9% higher than the average Armeniandram-U.S. dollar exchange rate during 2014.

Tajikistan

The national currency of Tajikistan is the Tajik somoni. The Tajik somoni is not a convertible currency outside Tajikistan. We have determined that the functional currency of our subsidiary in Tajikistan is the U.S. dollar, as it reflects the economic substance of the underlying events and circumstances of the company because the company generates most of its revenue from international traffic termination which is priced and paid in the U.S. dollars. In addition, a substantial part of capital expenditures is purchased from international suppliers and priced and paid in the U.S. dollars.

Georgia

The national currency of Georgia is the Georgian lari. We have determined that the functional currency of our subsidiary in Georgia is the Georgian lari, as it reflects the economic substance of the underlying events and circumstances of the company. The Georgian lari is not a convertible currency outside Georgia. As of December 31, 2016, 2015 and 2014, the official National Bank of Georgia Georgian lari-U.S. dollar exchange rates were 2.65, 2.39, and 1.86 Georgian lari per U.S. dollar, respectively. During 2016, the average Georgian lari to U.S. dollar exchange rate was 4.3% higher than the average Georgian lari to U.S. dollar exchange rate during 2015. During 2015, the average Georgian lari-U.S. dollar exchange rate was 28.6% higher than the average Georgian lari-U.S. dollar exchange rate during 2014.

Laos

The national currency of Laos is the Lao kip. We have determined that the functional currency of our subsidiary in Laos is the Lao kip, as it reflects the economic substance of the underlying events and circumstances of the company. The Lao kip is not a convertible currency outside Laos. As of December 31, 2016, 2015 and 2014, Laokip-U.S. dollar exchange rates were 8,184.00, 8,148.00 and 8,099.05 Lao kip per U.S. dollar respectively, as provided by Bloomberg Finance L.P. During 2016, the average Lao kip to U.S. dollar exchange rate was 0.1% lower than the average Lao kip to U.S. dollar exchange rate during 2015. During 2015, the average Laokip-U.S. dollar exchange rate was 1.0% higher than the average Laokip-U.S. dollar exchange rate during 2014.

Italy Joint Venture

For a discussion of foreign currency translation for the Italy Joint Venture, please see “—Italy—Foreign Currency Translation.”

We have implemented a number of risk management activities to minimize currency risk and exposure in certain of the countries in which we, or the Italy Joint Venture operates, as further described in the section of this Annual Report on Form20-F entitled “Item 11—Quantitative and Qualitative Disclosures About Market Risk.”

Foreign Currency Controls and Currency Restrictions

We face currency restrictions or local regulations that impact our ability to extract cash from some of our operating companies.

The official currency in Uzbekistan is not convertible outside Uzbekistan due to local government or banking regulations, delays and restrictions on exchange rates. In addition, currency restrictions have made it difficult to acquire equipment produced outside of Uzbekistan for use in building and maintaining the company’s telecommunications network. In December 2016, a draft Resolution of the President of Uzbekistan was introduced outlining reforms in currency control planned in 2017, including gradual introduction of free conversion of currency. However, it is not yet clear what the changes will be, and when they will be introduced.

In Ukraine, “Kyivstar” JSC cannot expatriate dividends to VEON Ltd. because of restrictions imposed by the National Bank of Ukraine in 2014 to regulate money, credit and currency in Ukraine. Although several of these restrictions were substantially softened and partially abolished in June 2016, several restrictions remain in place in order to prevent any negative impact of currency outflow on the financial market. For example, only dividends accrued in 2014-2015 may be distributed; the monthly amount subject to repatriation is limited to US$5.0 million (in equivalent); there is a detailed examination by the National Bank of Ukraine of all foreign currency purchases at the inter-bank currency market for more than US$50,000 equivalent; the purchase of currency (not to exceed US$50,000 equivalent) cannot be made earlier than on the third working day; there is a ban on the purchase of foreign currency if a client has a US$25,000 equivalent existing already on its accounts; and there is an obligatory sale of 65% of incomings in a foreign currency. For more information about risks related to currency exchange rate fluctuations, see “Item 11—Quantitative and Qualitative Disclosures About Market Risk” and Notes 5 and 18 to our audited consolidated financial statements included elsewhere in this Annual Report on Form20-F.

The banking system in Algeria is still in a period of improvement. The Central Bank has increased the controls on banks, imports (including the implementation of specific licenses for some products), and on the international transfers of funds. From October 2013, a special dispensation from the Bank of Algeria was required for importing 3G equipment and systems. The dispensation was granted in October 2013 and required prior approval from the ARPT and the MPTIC of the detailed lists of equipment and systems to be imported. In addition, there was a ban in place for ournon-3G equipment and systems, which, together with the approval procedure for 3G equipment and systems, caused delays in our procurement process. However, the ban was lifted on January 28, 2015, and from that date, Optimum has been able to import equipment and exchange foreign currency.

In Bangladesh, strict foreign exchange regulations require regulatory approval before a company can engage in certain foreign exchange transactions.

Similarly, in Pakistan, foreign currency financing agreements must be registered with the State Bank of Pakistan, and if there is a default, any default interest payment may require regulatory approval. In addition, the State Bank of Pakistan’s approval is also required for hedging loans denominated in foreign currencies.

Tax

In the future, we expect that our results of operations may be affected by a new finance law in Algeria, coming into effect in 2017, which will increase VAT from 7% to 19% on data services and from 17% to 19% on voice services, and additionally, will increase taxes on recharges from 5% to 7%.

For more information on the regulatory environment in which we operate, see Exhibit 99.2—Regulation of Telecommunications.

Certain Performance Indicators

The following discussion analyzes certain operating data, including Adjusted EBITDA, mobile customers, mobile MOU, mobile ARPU, mobile data customers and fixed-line broadband customers that are not included in our financial statements. We provide this operating data because it is regularly reviewed by our management and our management believes it is useful in evaluating our performance from period to period as set out below. Our management believes that presenting information about Adjusted EBITDA, customers, mobile MOU, mobile ARPU and mobile data customers is useful in assessing the usage and acceptance of our mobile and broadband products and services. This operating data is unaudited.

Adjusted EBITDA

The following table shows our Adjusted EBITDA and Adjusted EBITDA margin for the years ended December 31, 2016, 2015 and 2014. Adjusted EBITDA and Adjusted EBITDA margin arenon-IFRS financial measures.

   Year ended December 31, 
   2016  2015(1)  2014(1) 
   (in millions of U.S. dollars) 

Other data:

  

Adjusted EBITDA(1)

   3,232   2,875   5,560 

Adjusted EBITDA margin(1)

   36.4  29.9  41.2

(1)Please see “ExplanatoryNote—Non-IFRS Financial Measures” for more information on how we calculate Adjusted EBITDA and Adjusted EBITDA Margin.

A reconciliation of Adjusted EBITDA to profit/(loss) before tax for the years ended December 31, 2016, 2015 and 2014, is presented below.

   Year ended December 31, 
   2016  2015  2014 
   (in millions of U.S. dollars) 

Adjusted EBITDA

   3,232   2,875   5,560 

Depreciation

   (1,439  (1,550  (1,996

Amortization

   (497  (517  (647

Impairment loss

   (192  (245  (976

Loss on disposals ofnon-current assets

   (20  (39  (68

Finance costs

   (830  (829  (1,077

Finance income

   69   52   52 

Othernon-operating losses/(gains)

   (82  (42  121 

Shares of (loss)/profit of associates and joint ventures accounted for using the equity method

   48   14   (38

Impairment of associates and joint ventures accounted for using the equity method

   (99  —     —   

Net foreign exchange gain/(loss)

   157   (314  (556

Profit/(loss) before tax

   347   (595  375 

The following table shows our cash flows as of and for the years ended December 31, 2016, 2015 and 2014.

   As of and for the year ended
December 31,
 
   2016  2015  2014 
   (in millions of U.S. dollars) 

Cash flow data:

    

Net cash from/(used in) operating activities

   1,875   2,033   5,279 

from continued operations

   1,192   1,104   4,613 

from discontinued operations

   683   929   666 

Net cash from/(used in) investing activities

   (2,671  (2,634  (3,977
  

 

 

  

 

 

  

 

 

 

from continued operations

   (2,022  (2,494  (2,993

from discontinued operations

   (649  (140  (984
  

 

 

  

 

 

  

 

 

 

Net cash from/(used in) before financing activities

   (796  (601  1,302 

Net cash from/(used in) financing activities

   (126  (1,439  1,329 

from continued operations

   (106  (732  2,007 

from discontinued operations

   (20  (707  (678
  

 

 

  

 

 

  

 

 

 

Mobile Customers

We offer both postpaid and prepaid services to mobile customers. As of December 31, 2016, the number of our mobile customers reached 207.5 million. Mobile customers are generally customers in the registered customer base as of a given measurement date who engaged in a revenue generating activity at any time during the three months prior to such measurement date. Such activity includes any outgoing calls, customer fee accruals, debits related to service, outgoing SMS and MMS, data transmission and receipt sessions, but does not include incoming calls, SMS and MMS or abandoned calls. Our total number of mobile customers also includes customers using mobile internet service via USB modems. The following table indicates our mobile customer figures in millions for the periods indicated:

   As of December 31, 
   2016   2015   2014 

Russia

   58.3    59.8    57.2 

Pakistan

   51.6    36.2    38.5 

Algeria

   16.3    17.0    17.7 

Bangladesh

   30.4    32.3    30.8 

Ukraine

   26.1    25.4    26.2 

Uzbekistan

   9.5    9.9    10.6 

Others(1)

   15.3    15.7    16.1 

Total number of mobile customers(2)

   207.5    196.3    197.1 
  

 

 

   

 

 

   

 

 

 

(1)Includes operations in Kazakhstan, Kyrgyzstan, Armenia, Tajikistan, Georgia and Laos for all periods. For a discussion of the treatment of our “Others” category and our operations in Kazakhstan for each of the periods discussed in this Annual Report on Form20-F, please see “—Reportable Segments.”
(2)The customer numbers for 2016, 2015 and 2014 have been adjusted to remove customers in operations that have been sold and exclude (i) the customers in our historical WIND business as of December 31, 2014 and 2015 and (ii) the customers in the new Italy Joint Venture as of December 31, 2016.

MOU

Mobile MOU measures the monthly average minutes of voice service use per mobile customer. We generally calculate mobile MOU by dividing the total number of minutes of usage for incoming and outgoing calls during the relevant period (excluding guest roamers) by the average number of mobile customers during the period and dividing by the number of months in that period.

The Algeria, Pakistan and Bangladesh segments for the years ended December 31, 2013 and 2012 measured mobile MOU based on billed minutes, which is calculated by the total number of minutes of usage for outgoing calls (and for Pakistan also includes minutes of usage generated from incoming revenue). This definition differs from the definition of MOU above. Mobile MOU in the Algeria, Pakistan and Bangladesh segments has been restated to use the group definition for the years ended December 31, 2016, 2015 and 2014.

ARPU

Mobile ARPU measures the monthly average revenue per mobile user. We generally calculate mobile ARPU by dividing our mobile service revenue during the relevant period, including data revenue, roaming revenue and interconnect revenue, but excluding revenue from connection fees, sales of handsets and accessories and othernon-service revenue, by the average number of our mobile customers during the period and dividing by the number of months in that period.

Mobile Data Customers

Mobile data customers are mobile customers who have engaged in revenue generating activity during the three months prior to the measurement date as a result of activities including USB modem Internet access using 2.5G/3G/4G/LTE/HSPA+ technologies. Our historical WIND business measures mobile data customers based on

the number of active contracts signed and includes customers who have performed at least one mobile Internet event during the previous month. For Algeria, mobile data customers are 3G customers who have performed at least one mobile data event on the 3G network during the previous four months.

Fixed-Line Broadband Customers

Fixed broadband customers are fixed customers in the registered customer base who were engaged in a revenue generating activity using fixed broadband Internet access in the three-month period prior to the measurement date. In Russia and Ukraine, such activity includes monthly internet access using FTTB, xDSL andWi-Fi technologies.

Recent Accounting Pronouncements

Please refer to Note 3 to our audited consolidated financial statements included elsewhere in this Annual Report on Form20-F for a discussion of new accounting pronouncements not yet adopted by the company.

Results of Operations

Overview

Our total operating revenue was US$8,885 million for the year ended December 31, 2016, compared to US$9,606 million for the year ended December 31, 2015. Our operating profit was US$1,084 million for the year ended December 31, 2016, compared to US$524 million for the year ended December 31, 2015. The profit for the year attributable to the owners of the parent was US$2,328 million for the year ended December 31, 2016, compared to a loss of US$655 million for the year ended December 31, 2015. For a discussion of the material changes between periods, see “—Consolidated Results—Year Ended December 31, 2016 Compared to Year Ended December 31, 2015.”

We use the U.S. dollar as our reporting currency. The functional currencies of our group are the Russian ruble in Russia, the Pakistani rupee in Pakistan, the Algerian dinar in Algeria, the Bangladeshi taka in Bangladesh, the Ukrainian hryvnia in Ukraine, the Kazakh tenge in the Republic of Kazakhstan, the Uzbek som in Uzbekistan, the Kyrgyz som in Kyrgyzstan, the Armenian dram in the Republic of Armenia, the U.S. dollar in Tajikistan, the Georgian lari in Georgia and the Lao kip in Laos. The functional currency of the Italy Joint Venture is the euro.

Due to the significant fluctuation of thenon-U.S. dollar functional currencies against the U.S. dollar in the periods covered by this discussion and analysis, changes in our consolidated operating results in functional currencies differ from changes in our operating results in reporting currencies during some of these periods. In the following discussion and analysis, we have indicated our operating results in both reporting and functional currencies and the devaluation or appreciation of functional currencies where it is material to explaining our operating results. For more information about exchange rates relating to our functional currencies, see “—Certain Ongoing Factors Affecting Our Financial Position and Results of Operations—Foreign Currency Translation” below.

Consolidated results

The financial results for 2015 and 2014 reflect the classification of WIND as a discontinued operation. Our financial results for 2016 include the 10 months ended October 31, 2016 with WIND classified as a discontinued operation and the two months ended December 31, 2016 with the Italy Joint Venture accounted for as an equity investment.

   Year ended December 31, 
   2016  2015(1)  2014(1) 
   (in millions of U.S. dollars, except per
share amounts and as indicated)
 

Consolidated income statements data:

    

Service revenue

   8,553   9,313   13,200 

Sale of equipment and accessories

   184   190   218 

Other revenue

   148   103   68 
  

 

 

  

 

 

  

 

 

 

Total operating revenue

   8,885   9,606   13,486 
  

 

 

  

 

 

  

 

 

 

Operating expenses

    

Service costs

   1,769   1,937   2,931 

Cost of equipment and accessories

   216   231   252 

Selling, general and administrative expenses

   3,668   4,563   4,743 

Depreciation

   1,439   1,550   1,996 

Amortization

   497   517   647 

Impairment loss

   192   245   976 

Loss on disposals ofnon-current assets

   20   39   68 

Total operating expenses

   7,801   9,082   11,613 
  

 

 

  

 

 

  

 

 

 

Operating profit

   1,084   524   1,873 

Finance costs

   830   829   1,077 

Finance income

   (69  (52  (52

Othernon-operating losses/(gains)

   82   42   (121

Share of (profit) / loss of associates and joint ventures accounted for using the equity method

   (48  (14  38 

Impairment of associates and joint ventures accounted for using the equity method

   99   —     —   

Net foreign exchange (gain)/ loss

   (157  314   556 

Profit/(loss) before tax

   347   (595  375 
  

 

 

  

 

 

  

 

 

 

Income tax expense

   635   220   598 
  

 

 

  

 

 

  

 

 

 

(Loss)/profit for the year from continuing operations

   (288  (815  (223
  

 

 

  

 

 

  

 

 

 

Profit/(loss) after tax for the period from discontinued operations

   920   262   (680

Profit on disposal of discontinued operations, net of tax

   1,788   —     —   

Profit/(loss) after tax for the period from discontinued operations

   2,708   262   (680

Profit/(loss) for the year

   2,420   (553  (903

Attributable to:

    

The owners of the parent (continuing operations)

   (380  (917  33 

The owners of the parent (discontinued operations)

   2,708   262   (680

Non-controlling interest

   92   102   (256
  

 

 

  

 

 

  

 

 

 
   2,420   (553  (903
  

 

 

  

 

 

  

 

 

 

Earnings/(loss) per share from continuing operations

    

Basic, (loss)/profit for the year attributable to ordinary equity holders of the parent

   (0.22  (0.52  0.02 

Diluted, (loss)/profit for the year attributable to ordinary equity holders of the parent

   (0.22  (0.52  0.02 

Earnings/(loss) per share from discontinued operations

    

Basic, (loss)/profit for the year attributable to ordinary equity holders of the parent

   1.55   0.15   (0.39

Diluted, (loss)/profit for the year attributable to ordinary equity holders of the parent

   1.55   0.15   (0.39

Weighted average number of common shares (millions)

   1,749   1,748   1,748 

Dividends declared per share

   0.23   0.035   0.035 

(1)Certain comparative amounts have been reclassified to conform to the current period’s presentation. For more information, please refer to Note 8 of our audited consolidated financial statements included elsewhere in this Annual Report on Form20-F.

The tables below show for the periods indicated selected information about the results of operations in each of our reportable segments. For more information regarding our segments, see Note 7 to our audited consolidated financial statements included elsewhere in this Annual Report on Form20-F.

Segmentation of Total Operating Revenue (in millions of U.S. dollars)

   Year ended December 31, 
   2016   2015   2014 
   in millions of U.S. dollars 

Russia(1)

   4,097    4,583    7,428 

Pakistan

   1,295    1,014    1,010 

Algeria

   1,040    1,273    1,692 

Bangladesh

   621    604    563 

Ukraine

   586    622    1,062 

Uzbekistan

   663    711    718 

HQ(2)

   10    —      —   

Others(3)

   573    799    1,013 
  

 

 

   

 

 

   

 

 

 

Total

   8,885    9,606    13,486 
  

 

 

   

 

 

   

 

 

 

(1)Certain comparative amounts have been reclassified to conform to the current period’s presentation. For more information, please refer to Note 8 of our audited consolidated financial statements included elsewhere in this Annual Report on Form20-F.
(2)HQ includes transactions related to management activities within the group, reported as a stand-alone segment for the year ended December 31, 2016 and restated as a separate segment for the years ended December 31, 2015 and 2014. For a discussion of the treatment of our “HQ” segment for each of the periods discussed in this Annual Report on Form20-F, please see “—Reportable Segments.”
(3)Beginning with the year ended December 31, 2016, “Others” is no longer a reportable segment and therefore is included herein for the year December 31, 2016 only as a reconciling category between our total revenue and the revenue of our seven reportable segments. For historical periods, “Others” has been included as a stand-alone segment for purposes of reconciliation with the historical “HQ and Others” segment data. For a discussion of the treatment of our “Others” segment and our operations in Kazakhstan for each of the periods discussed in this Annual Report on Form 20-F, please see “—Reportable Segments.”

Segmentation of Total Operating Revenue (as a percentage of total operating revenue)

   Year ended December 31, 
   2016  2015  2014 
   

(percentage of total

operating revenue)

 

Russia(1)

   46  48  55

Pakistan

   15  11  7

Algeria

   12  13  13

Bangladesh

   7  6  4

Ukraine

   7  6  8

Uzbekistan

   7  7  5

HQ(2)

   0  —     —   

Others(3)

   6  8  8
  

 

 

  

 

 

  

 

 

 

(1)Certain comparative amounts have been reclassified to conform to the current period’s presentation. For more information, please refer to Note 8 of our audited consolidated financial statements included elsewhere in this Annual Report on Form20-F.
(2)HQ includes transactions related to management activities within the group. For a discussion of the treatment of our “HQ” segment for each of the periods discussed in this Annual Report on Form20-F, please see “—Reportable Segments.”
(3)Beginning with the year ended December 31, 2016, “Others” is no longer a reportable segment and therefore is included herein for the year December 31, 2016 only as a reconciling category between our total revenue and the revenue of our seven reportable segments. For historical periods, “Others” has been included as a stand-alone segment for purposes of reconciliation with the historical “HQ and Others” segment data. For a discussion of the treatment of our “Others” segment and our operations in Kazakhstan for each of the periods discussed in this Annual Report on Form 20-F, please see “—Reportable Segments.”

Segmentation of Adjusted EBITDA(1)

   Year ended December 31, 
   2016  2015  2014 
   (in millions of U.S. dollars) 

Russia(2)

   1,574   1,825   2,980 

Pakistan

   507   409   386 

Algeria

   547   684   857 

Bangladesh

   267   242   219 

Ukraine

   306   292   484 

Uzbekistan

   395   437   461 

HQ(3)

   (421  (1,291  (233

Others(4)

   57   277   406 
  

 

 

  

 

 

  

 

 

 

Total

   3,232   2,875   5,560 
  

 

 

  

 

 

  

 

 

 

(1)Adjusted EBITDA is anon-IFRS financial measure. Please see “ExplanatoryNote—Non-IFRS Financial Measures” for more information on how we calculate Adjusted EBITDA. For the reconciliation of Adjusted EBITDA to profit for the year, the most directly comparable IFRS financial measure, in “Item 5—Certain Performance Indicators—Adjusted EBITDA” and Note 7 to our audited consolidated financial statements included herein.
(2)Certain comparative amounts have been reclassified to conform to the current period’s presentation. For more information, please refer to Note 8 of our audited consolidated financial statements included elsewhere in this Annual Report on Form20-F.
(3)HQ includes transactions related to management activities within the group. Adjusted EBITDA for the HQ segment consists of costs incurred in our HQ segment. For a discussion of the treatment of our “HQ” segment for each of the periods discussed in this Annual Report on Form20-F, please see “—Reportable Segments.”
(4)Beginning with the year ended December 31, 2016, “Others” is no longer a reportable segment and therefore is included herein for the year December 31, 2016 only as a reconciling category between our total Adjusted EBITDA and the Adjusted EBITDA our seven reportable segments. For historical periods, “Others” has been included as a stand-alone segment for purposes of reconciliation with the historical “HQ and Others” segment data. For a discussion of the treatment of our “Others” segment and our operations in Kazakhstan for each of the periods discussed in this Annual Report on Form 20-F, please see “—Reportable Segments.”

Year Ended December 31, 2016 Compared to Year Ended December 31, 2015

Total Operating Revenue

Our consolidated total operating revenue decreased by 8% to US$8,885 million during 2016 compared to US$9,606 million during 2015 primarily due to a decrease of total operating revenue of 11% in Russia, 18% in Algeria, 6% in Ukraine and 7% in Uzbekistan, due to the decrease in the average exchange rate from ruble to the U.S. dollar in Russia in 2016 (despite the increase of the spot exchange rate at December 31, 2016 as compared to December 31, 2015) and due to the depreciation of functional currencies against the U.S. dollar in Algeria, Ukraine and Uzbekistan, offset by an increase of total operating revenue of 28% in Pakistan, due to double-digit growth in Mobilink coupled with the consolidation of Warid following July 1, 2016 and 3% in Bangladesh, each as described in greater detail below. The discussion of revenue by reportable segments includes intersegment revenue. Our management assesses the performance of each reportable segment on this basis because it believes the inclusion of intersegment revenue better reflects the true performance of each segment on a stand-alone basis.

Total Operating Expenses

Our consolidated total operating expenses decreased by 14% to US$7,801 million during 2016 compared to US$9,082 million during 2015. The decrease was primarily due to a US$900 million provision with respect to agreements with the SEC, DOJ and OM, included in operating expenses for the year ended December 31, 2015, that was not included in our consolidated total operating expenses for 2016. We also saw a decrease in service costs and cost of equipment and accessories of US$183 million, a decrease in impairment losses of US$53 million and a decrease in depreciation and amortization expenses of US$131 million for the year ended December 31, 2016 as compared to December 31, 2015.

Adjusted EBITDA

Our consolidated Adjusted EBITDA increased by 12% to US$3,232 million during 2016 compared to US$2,875 million during 2015, primarily due to a US$900 million provision with respect to agreements with the SEC, DOJ and OM, included in operating expenses for the year ended December 31, 2015, that was not included in our consolidated total operating expenses for 2016, which was partially offset by a decrease in revenue during 2016. Adjusted EBITDA is anon-IFRS financial measure. Please see “ExplanatoryNote—Non-IFRS Financial Measures” for more information on how we calculate Adjusted EBITDA. For the reconciliation of Adjusted EBITDA to profit for the year, the most directly comparable IFRS financial measure, in “Item 5—Certain Performance Indicators—Adjusted EBITDA” and Note 7 to our audited consolidated financial statements included herein.

Depreciation and Amortization Expenses

Our consolidated depreciation and amortization expenses decreased by 6% to US$1,936 million in 2016 compared to US$2,067 million in 2015. The decrease was primarily the result of depreciation of our functional currencies against the U.S. dollar, partially offset by accelerated depreciation due to the equipment swap in Ukraine and Pakistan.

Impairment Loss

Our consolidated impairment loss decreased by 22% to US$192 million in 2016 compared to US$245 million in 2015. The impairment loss in 2016 primarily related to goodwill impairment in Kyrgyzstan of US$49 million; goodwill, property, equipment and intangible assets impairment in Tajikistan of US$76 million; property, equipment and intangible assets impairment in Georgia for US$29 million and a US$30 million impairment in connection with our transformation strategy and commitment to network modernization, including our plans forre-evaluating our existing network. The impairment loss in 2015 primarily related to goodwill impairment in Ukraine of US$51 million and in Armenia of US$44 million. For further information on our impairment loss, please see Note 10 of our audited consolidated financial statements included elsewhere in this Annual Report on Form20-F.

Loss on Disposals ofNon-current Assets

Our consolidated loss on disposals ofnon-current assets decreased by 49% to US$20 million during 2016 compared to US$39 million during 2015, mainly due to relatively higher cash considerations received for assets sold.

Operating Profit

Our consolidated operating profit increased by 107% to US$1,084 million in 2016 compared to US$524 million in 2015 due to the decrease of a provision with respect to agreements with the SEC, DOJ and OM, included in operating expenses for the year ended December 31, 2015, that was not included in our consolidated total operating expenses for 2016, and lower operating expenses, partially offset by overall decrease in revenue.

Non-operating Profits and Losses

Finance Costs and Finance Income

Our consolidated finance costs were broadly stable and amounted to US$830 million in 2016 compared to US$829 million in 2015. Our finance income increased by 33% to US$69 million for the year ended December 31, 2016 compared to US$52 million for the year ended December 31, 2015, primarily due to increased interest from bank deposits.

OtherNon-operating Losses/(Gains)

We recorded US$82 million in othernon-operating losses during 2016 compared to US$42 million in losses during 2015, an increase of 95%. The change was primarily due to the negative fair value change of foreign exchange contracts by US$120 million in 2016, partially offset by the increased fair value of investments in financial assets by US$21 million and the increased fair value of embedded derivatives by US$12 million.

Shares of Loss/(Profit) of Associates and Joint Ventures Accounted for Using the Equity Method

We recorded a profit of US$48 million from our investments in associates and joint ventures in 2016 compared to a profit of US$14 million in 2015, an increase of 243%. This was mainly driven by profit from the Italy Joint Venture of US$59 million.

Impairment of Associates and Joint Ventures Accounted for Using the Equity Method

During 2016, an impairment of US$99 million was recorded in respect of the investment in Euroset, due to operational underperformance of the joint venture.

Net Foreign Exchange (Gain)/Loss

We recorded a gain of US$157 million from foreign currency exchange in 2016 compared to a loss of US$314 million from foreign currency exchange in 2015. This trend was primarily driven by the appreciation of the Russian ruble against the U.S. dollar in 2016 compared to the depreciation of the Russian ruble against the U.S. dollar in 2015.

Income Tax Expense

The statutory income tax rates during the years ended December 31, 2016 and 2015 for each country in which we operate were as follows:

   Year ended December 31, 
   2016  2015 

Russia

   20.0  20.0

Pakistan

   31.0  32.0

Algeria

   26.0  26.0

Bangladesh

   45.0  45.0

Ukraine

   18.0  18.0

Uzbekistan*

   50.0  7.5

Kazakhstan

   20.0  20.0

Kyrgyzstan

   10.0  10.0

Armenia

   10.0  20.0

Georgia

   15.0  15.0

Luxembourg

   22.47  22.47

Netherlands

   25.0  25.0

Tajikistan

   24.0  24.0

Laos

   20.0  20.0

Italy

   27.5  27.5

Italy regional tax

   3.9  4.8

*effective tax rate in Uzbekistan is 53.3% due to additional subnational tax

Our consolidated income tax expense increased by 189% to US$635 million in 2016 compared to US$220 million in 2015. The increase in income taxes was primarily due to an increase in tax rate in Uzbekistan from 7.5% to 50% and higher profits in countries with higher nominal tax rates. Furthermore, the historical WIND business has tax losses, for which a deferred tax asset has been recognized of approximately US$95 million. As a result of the Italy Joint Venture, we will no longer be able to offset these losses against future profits of the Italy Joint Venture. As a consequence, the deferred tax asset of US$95 million was written

down. In addition, in 2015 we decreased the provisions for future withholding taxes on intercompany dividends by US$200 million. For information regarding our income tax, see Note 11 to our audited consolidated financial statements included elsewhere in this Annual Report on Form20-F.

(Loss)/profit for the year from continuing operations

In 2016, our consolidated loss for the period from continuing operations was US$288 million, compared to US$815 million of loss in 2015, primarily as a result of the US$900 million provision with respect to agreements with the SEC, DOJ and OM, included in operating expenses for the year ended December 31, 2015, that was not included in our consolidated total operating expenses for 2016, and for the other reasons described above. See “—Factors Affecting Comparability of Our 2016, 2015 and 2014 Financial Position and Results of Operations.”

Profit/(loss) for the year from discontinued operations

In 2016, our consolidated profit after tax for the period from discontinued operations, which is comprised primarily of our historical WIND operations in Italy, was US$2,708 million, compared to US$262 million of profit for the year ended December 31, 2015. The completion of the Italy Joint Venture transaction resulted in anon-cash gain on disposal of US$1,788 million, which is the difference between the book value of the deconsolidated Italian operations and the fair value of the investment in the new joint venture recorded on the balance sheet.

Profit for the Year Attributable to the Owners of the Parent

In 2016, the consolidated profit for the period attributable to the owners of the parent was US$2,328 million compared to a loss of US$655 million in 2015. The increase was mainly due to the gain recognized on the disposal of the discontinued operation and other factors as discussed above.

Profit for the Year Attributable toNon-controlling Interest

Our profit for the period attributable tonon-controlling interest was US$92 million in 2016 compared to a profit of US$102 million, a decrease of 9.8%, in 2015 as a result of decreased profit for the year in Kazakhstan and Kyrgyzstan, partially offset by increased profit by Global Telecom Holding Group.

Year Ended December 31, 2015 Compared to Year Ended December 31, 2014

Total Operating Revenue

Our consolidated total operating revenue decreased by 29% to US$9,606 million during 2015 compared to US$13,486 million during 2014 primarily due to decreases of total operating revenue of 38% in Russia, 25% in Algeria and 41% in Ukraine, largely related to the depreciation of functional currencies against the U.S. dollar in 2015, as described in greater detail below. The discussion of revenue by reportable segments includes intersegment revenue. Our management assesses the performance of each reportable segment on this basis because it believes the inclusion of intersegment revenue better reflects the true performance of each segment on a stand-alone basis.

Total Operating Expenses

Our consolidated total operating expenses decreased by 22% to US$9,082 million during 2015 compared to US$11,613 million during 2014, and represented 95% and 86% of total operating revenue in 2015 and 2014, respectively. The decrease in absolute terms was primarily due to a decrease in service costs and cost of

equipment and accessories of US$1,015 million, lower impairment losses by US$731 million and a decrease in depreciation and amortization expenses of US$576 million. Our service costs and cost of equipment and accessories was reclassified for the year ended December 31, 2015 to conform to the current period’s presentation. For more information, please refer to Note 8 of our audited consolidated financial statements included elsewhere in this Annual Report on Form20-F. Such decreases in 2015 compared to 2014, were largely related to depreciation of functional currencies against the U.S. dollar in 2015, partially offset by recognized exceptional items in a total amount of US$1,051 million in 2015, including the US$900 million provision with respect to agreements with the SEC, DOJ and OM, included in operating expenses for the year ended December 31, 2015, and transformation costs of US$138 million related to our performance transformation program. In 2014, we recognized exceptional items in a total amount of US$65 million, mainly related to the closing of the sale by GTH, of anon-controlling 51% interest in OTA to theFonds National d’Investissement.

Service Costs

Our consolidated service costs decreased by 34% to US$1,937 million during 2015 compared to US$2,931 million during 2014. As a percentage of consolidated total operating revenue, our service costs decreased to 20% during 2015 compared to 22% during 2014. The decrease in absolute terms was primarily due to decreased revenues related to currency devaluations of functional currencies against the U.S. dollar.

Cost of Equipment and Accessories

Our consolidated cost of equipment and accessories decreased by 8% to US$231 million in 2015 compared to US$252 million in 2014. This decrease was primarily due to a devaluation of functional currencies against the U.S. dollar.

Selling, General and Administrative Expenses

Our consolidated selling, general and administrative expenses decreased by 4% to US$4,563 million during 2015 compared to US$4,743 million during 2014. This decrease was primarily due to the depreciation of functional currencies against the U.S. dollar, partially offset by recognized exceptional items in a total amount of US$1,051 million in 2015, including the US$900 million Uzbekistan provision in connection with the investigations by the SEC, DOJ and OM and transformation costs of US$138 million related to our performance transformation program. In 2014, we recognized exceptional items in a total amount of US$65 million, mainly related to the closing of the Algeria Transaction. For more information about our provisions, see Note 25 to our audited consolidated financial statements included elsewhere in this Annual Report on Form20-F. As a percentage of consolidated total operating revenue, our consolidated selling, general and administrative expenses increased to 47% in 2015 compared to 35% in 2014, mainly due to the exceptional items mentioned above.

Adjusted EBITDA

Our consolidated adjusted EBITDA decreased by 48% to US$2,875 million during 2015 compared to US$5,560 million during 2014, primarily due to decreased revenues related to currency devaluations and the exceptional items mentioned above. Adjusted EBITDA is anon-IFRS financial measure. Please see “ExplanatoryNote—Non-IFRS Financial Measures” for more information on how we calculate Adjusted EBITDA. For the reconciliation of Adjusted EBITDA to profit for the year, the most directly comparable IFRS financial measure, in “Item 5—Certain Performance Indicators—Adjusted EBITDA” and Note 7 to our audited consolidated financial statements included herein.

Depreciation and Amortization Expenses

Our consolidated depreciation and amortization expenses decreased by 22% to US$2,067 million in 2015 compared to US$2,643 million in 2014. The decrease was primarily the result of depreciation of our functional currencies against the U.S. dollar.

Impairment Loss

Our consolidated impairment loss was US$245 million in 2015 compared to US$976 million in 2014. The impairment loss in 2015 primarily related to impairment of obsolete network equipment in Pakistan of US$52 million, in Russia of US$28 million, obsolete network equipment and goodwill in Ukraine of US$66 million and impairment of goodwill in Armenia of US$44 million. The impairment loss in 2014 primarily related to impairment of goodwill and other assets related to Ukraine of US$767 million, in Pakistan of US$163 million, and goodwill and other assets in Laos, Georgia, Bangladesh, Burundi and Central African Republic of US$172 million which was partially offset by an impairment release as a result of the sale of our debt and equity interest in Wind Canada of US$110 million.

Loss on Disposals ofNon-current Assets

Our consolidated loss on disposals ofnon-current assets decreased by 43% to US$39 million during 2015 compared to US$68 million during 2014, primarily due to depreciation of our functional currencies against the U.S. dollar.

Operating Profit

Our consolidated operating profit decreased to US$524 million in 2015 compared to US$1,873 million in 2014 due to an overall decrease in revenue and the exceptional items mentioned above, offset by lower impairment. Our consolidated operating profit as a percentage of total operating revenue in 2015 decreased to 5% compared to 14% in 2014.

Non-operating Profits and Losses

Finance Costs and Finance Income

Our consolidated finance costs decreased by 23% to US$829 million in 2015 compared to US$1,077 million in 2014, primarily due to a decrease in interest expense as a result of the redemption of certain bonds in April 2015 through a cash tender offer by VimpelCom Amsterdam B.V. that resulted in the repurchase of US$1,838 million of bonds, as well as lower U.S. dollar equivalents of ruble-denominated interest expenses as a result of the ruble depreciation. Our consolidated finance income remained at US$52 million in 2015.

OtherNon-operating Losses/(Gains)

We recorded US$42 million in othernon-operating losses during 2015 compared to US$121 million in gains during 2014. The change was primarily due to the positive movement in fair value of other derivatives of US$114 million recorded in 2014.

Shares of Loss/(Profit) of Associates and Joint Ventures Accounted for Using the Equity Method

We recorded a profit of US$14 million from our equity in associates and joint ventures in 2015 compared to a loss of US$38 million in 2014. The change was primarily due to the improved results of Euroset and the loss recorded on the sale of Wind Canada in 2014.

Net Foreign Exchange (Gain)/Loss

We recorded a loss of US$314 million from foreign currency exchange in 2015 compared to a loss of US$556 million from foreign currency exchange in 2014. The loss in 2015 was primarily due to a revaluation of our U.S. dollar net financial liabilities in both Russia and Ukraine primarily due to depreciation of the Russian ruble and the Ukrainian hryvnia against the U.S. dollar in 2015. The loss in 2014 was primarily due to revaluation of our U.S. dollar net financial liabilities in Russia due to depreciation of the Russian ruble against the U.S. dollar in 2014.

Income Tax Expense

The statutory income tax rates during the years ended December 31, 2015 and 2014 for each country in which we operate were as follows:

           Year ended December 31,      
   2015   2014 

Russia

   20.0   20.0

Pakistan

   32.0   33.0

Algeria

   26.0   23.0

Bangladesh

   45.0   45.0

Ukraine

   18.0   18.0

Uzbekistan

   7.5   8.0

Kazakhstan

   20.0   20.0

Kyrgyzstan

   10.0   10.0

Armenia

   20.0   20.0

Georgia

   15.0   15.0

Luxembourg

   22.47   22.47

Netherlands

   25.0   25.0

Tajikistan

   24.0   25.0

Laos

   20.0   20.0

Italy

   27.5   27.5

Italy regional tax

   4.82   4.55

Our consolidated income tax expense decreased by 63% to US$220 million in 2015 compared to US$598 million in 2014. The decrease in income taxes was primarily due to a decrease in provisions for future withholding taxes on intercompany dividends booked in 2015. In addition, our income tax expenses were higher in 2014 due to the tax consequences relating to the sale by GTH of anon-controlling 51% interest in OTA to theFonds National d’Investissement that were recorded in 2014.

For more information regarding income tax expenses please refer to Note 11 of our audited consolidated financial statements included herein.

(Loss)/profit for the year from continuing operations

In 2015, our consolidated loss for the year from continuing operations was US$815 million, compared to US$223 million of loss for 2014. The loss for the year ended December 31, 2015 was primarily attributable to exceptional items in total amount of US$1,051 million described above. See “—Key Developments and Trends—Investigations” and Note 25 to our audited consolidated financial statements included elsewhere in this Annual Report on Form20-F.

(Loss)/profit after tax for the year from discontinued operations

In 2015, our consolidated profit after tax for the year from discontinued operations, which is comprised primarily of our historical WIND operations in Italy, was US$262 million, compared to US$680 million of loss for 2014. In functional currency terms, total operating revenue for WIND in Italy decreased by 4% in 2015 compared to 2014, primarily due to a decrease in our mobile revenues and a decrease in fixed-line revenues, attributable to a decline in voice volumes and a decrease in indirect customer base (subscribers who access WIND’s network through Telecom Italia’s network but who are managed commercially by WIND, including both corporate and consumer subscribers). The 2015 results were positively influenced by the net effect of WIND’s sale of 90% of the shares of its towers subsidiary, Galata, to Cellnex in the first quarter 2015 and a reduction in financial expenses resulting from refinancing activities carried out in 2014 and 2015.

Profit for the Year Attributable to the Owners of the Parent

In 2015, the consolidated loss for the year attributable to the owners of the parent was US$655 million compared to a loss of US$647 million in 2014. The movement was mainly due to an overall decrease in revenue and the exceptional items mentioned above.

Profit for the Year Attributable toNon-controlling Interest

Our profit for the year attributable tonon-controlling interest was US$102 million in 2015 compared to a loss of US$256 million in 2014, mainly due to the profit recorded at the GTH level. This primarily relates to the Algerian results and the change in ownership that occurred during 2015.

Russia

Results of operations in US$

   Year ended December 31,  ‘15 – ‘16  ‘14 – ‘15 
   2016  2015(1)  2014(1)  % change 
   in millions of U.S. dollars (except as indicated) 

Total operating revenue

   4,097   4,583   7,428   (11)%   (38)% 

Mobile service revenue

   3,276   3,624   5,845   (10)%   (38)% 

—of which FMC

   23   —     —     —     —   

—of which mobile data

   778   719   1,003   8  (28)% 

Fixed-line service revenue

   665   789   1,373   (16)%   (42)% 

Sales of equipment, accessories and other

   156   170   210   (8)%   (20)% 

Operating expenses

   2,523   2,758   4,448   (9)%   (38)% 

Adjusted EBITDA

   1,574   1,825   2,980   (14)%   (39)% 

Adjusted EBITDA margin

   38  40  40  (1.4p.p.  (0.3p.p.

(1)Certain comparative amounts have been reclassified to conform to the current period’s presentation. For more information, please refer to Note 8 of our audited consolidated financial statements included elsewhere in this Annual Report on Form20-F.

Results of operations in RUB

   Year ended December 31,  ‘15 – ‘16  ‘14 – ‘15 
   2016  2015(1)  2014(1)  % change 
   in millions of RUB (except as indicated) 

Total operating revenue

   273,003   277,241   280,765   (2)%   (1)% 

Mobile service revenue

   218,192   219,031   220,305   0  (1)% 

—of which FMC

   1,496   —     —     —     —   

—of which mobile data

   51,773   43,581   38,065   19  14

Fixed-line service revenue

   44,418   47,748   52,064   (7)%   (8)% 

Sales of equipment, accessories and other

   10,393   10,462   8,396   (1)%   25

Operating expenses

   168,213   167,096   168,830   1  (1)% 

Adjusted EBITDA

   104,790   110,145   111,935   (5)%   (2)% 

Adjusted EBITDA margin

   38  40  40  (1.3p.p.  (0.1p.p.

(1)Certain comparative amounts have been reclassified to conform to the current period’s presentation. For more information, please refer to Note 8 of our audited consolidated financial statements included elsewhere in this Annual Report on Form20-F.

Certain Performance Indicators

   Year ended December 31, 
   2016   2015(1)   2014(1) 

Mobile

      

Customers in millions

   58.3    59.8    57.2 

ARPU in US$

   4.6    5.1    8.6 

ARPU in RUB

   306    310    323 

MOU in minutes

   326    310    304 

Mobile data customers

   36.6    34.3    31.9 

Fixed-Line

      

Broadband customers in millions

   2.2    2.2    2.3 

(1)Comparative amounts in Russia for ARPU in RUB in 2015 and 2014 have been reclassified to conform to the current period’s presentation. For further information, please see Note 8 to our audited consolidated financial statements included elsewhere in this Annual Report on Form 20-F.

Year Ended December 31, 2016 Compared to Year Ended December 31, 2015

Our total operating revenue in Russia decreased by 11% to US$4,097 million in 2016 compared to US$4,583 million in 2015 mainly due to the weakening of the average exchange rate from ruble to the U.S. dollar in 2016, particularly in the first half of the year. In functional currency terms, total operating revenue in Russia decreased by 2% due to decreased fixed-line service revenue, mainly driven by a change in B2B fixed-line contracts from U.S. dollar to ruble and lower B2C revenue. This was partially offset by an increase in mobile data revenue of 19% as a result of increased smart phone penetration, growth in mobile data customers, customer traffic growth and active bundle promotion. The increase in mobile data revenue was partially offset by lower voice and roaming revenue due to an average price per minute reduction as existing customers continued to migrate to the company’s current price plans. Mobile service revenue was stable, driven by strong growth in mobile data revenue.

Adjusted EBITDA

Our Russia Adjusted EBITDA decreased by 14% to US$1,574 million in 2016 compared to US$1,825 million in 2015, mainly due to the decrease in the average exchange rate from ruble to the U.S. dollar during 2016, particularly in the first half of the year. In functional currency terms, our Russia Adjusted EBITDA decreased by 5% in 2016 compared to previous year, primarily as a result of a revenue decrease, as discussed above, and negative foreign exchange effect on roaming and interconnect costs, which are incurred in U.S. dollars. Adjusted EBITDA is anon-IFRS financial measure. Please see “ExplanatoryNote—Non-IFRS Financial Measures” for more information on how we calculate Adjusted EBITDA.

Certain Performance Indicators

As of December 31, 2016, we had approximately 58.3 million mobile customers in Russia, including 0.6 million FMC customers, representing a decrease of 3% from approximately 59.8 million mobile customers as of December 31, 2015, which we believe was due to the lower number of seasonal workers during 2016 as a result of the macroeconomic developments in the country and increased churn, reflecting the increased competition in the market.

In 2016, our mobile ARPU in Russia decreased by 10% to US$4.6 compared to US$5.1 in 2015, primarily as a result of foreign exchange effects. In functional currency terms, mobile ARPU in Russia decreased by 1%, due to lower voice and roaming revenue attributed to an average price per minute reduction as existing customers migrated to new price plans, partially offset by an increase in mobile data revenue.

In 2016, our mobile MOU in Russia increased by 5% to 326 minutes from 310 minutes in 2015, primarily as a result ofon-net traffic growth caused by migration of customers to new offers and bundles.

As of December 31, 2016, we had approximately 36.6 million mobile data customers, representing an increase of 7% from approximately 34.3 million mobile data customers as of December 31, 2015. The increase was mainly due to the increased smartphone penetration in the customer base as a result of device promotions.

The fixed-line broadband customers are mainly represented by FTTB customers. As of December 31, 2016, we had approximately 2.2 million fixed-line customers in Russia, including 0.5 million FMC customers, compared to approximately 2.2 million fixed-line customers as of December 31, 2015.

Year Ended December 31, 2015 Compared to Year Ended December 31, 2014

Our total operating revenue in Russia decreased by 38% to US$4,583 million in 2015 compared to US$7,428 million in 2014 mainly due to depreciation of the ruble against the U.S. dollar, as nearly all revenue generated by our operations in Russia are denominated in rubles. In functional currency terms, total operating revenue in Russia decreased by 1% due to a targeted shift away from lower margin traffic-termination revenue. Despite the macroeconomic slowdown in Russia, mobile data revenue increased by 14% due to the trend of increased data use. Our Russia total operating revenue consists of both mobile and fixed-line services.

Mobile Revenue

Our total mobile operating revenue in Russia decreased by 38% to US$3,624 million in 2015 compared to US$5,845 million in 2014. In functional currency terms, total mobile operating revenue increased by 1.2%.

During 2015, we generated US$1,817 million of our Russia segment service revenue from mobile voice services (i.e., airtime charges from mobile postpaid and prepaid customers, including monthly contract fees and roaming fees and roaming fees received from other mobile services operators for providing roaming services to their customers), or 47.4% of the total mobile operating revenue in our Russia segment, compared to US$3,095 million, or 51.0% of the total mobile operating revenue in 2014. In U.S. dollars terms, our mobile voice services revenue in Russia decreased by 41.3%. In functional currency terms, it decreased by 5.7% due to a reduction in APPM, as existing customers migrated to new price plans.

During 2015, we generated US$1,224 million of our Russia segment service revenue from VAS, including data revenue, or 32.4% of the total mobile operating revenue in our Russia segment, compared to US$1,789 million, or 30.0% of the total mobile operating revenue in our Russia segment, in 2014. In U.S. dollars terms, the decrease was 31.7%, while in functional currency terms, our Russia segment service revenue from VAS, including data revenue, increased by 9.3% during 2015 compared to 2014, primarily due to increased data usage in line with the trend seen in 2015.

During 2015, we generated US$611 million of our Russia segment service revenue from interconnect fees, or 15.9% of the total mobile operating revenue in our Russia segment, compared to US$961 million, or 15.8% of the total mobile operating revenue in our Russia segment, in 2014. In U.S. dollars terms, the decrease was 36.4%, while in functional currency terms, our Russia segment service revenue from interconnect fees increased by 1.9% during 2015 compared to 2014, primarily due to the favorable impact of the ruble/U.S. dollar exchange rate in interconnection agreements with international operators based on U.S. dollar terms partially offset by a decline in local incoming traffic.

Our total mobile operating revenue in our Russia segment also included revenue from sales of equipment and accessories and other revenue. During 2015, revenue from sales of equipment and accessories and other revenue in Russia decreased by 19.1% to US$170 million, or 4.7% of the total mobile operating revenue in our Russia segment in 2015, from US$210 million, or 3.6% of the total mobile operating revenue in our Russia segment, in 2014. In functional currency terms, our Russia segment sales of equipment and accessories and other revenue increased by 29.8% during 2015 compared to 2014, primarily as a result of the active promotion of device sales.

Fixed-line Revenue

In 2015, our total operating revenue from our fixed-line services in Russia decreased by 44.8% to US$766 million compared to US$1,388 million in 2014. Our total operating revenue from fixed-line services in Russia in 2015 consisted of US$317 million generated from business operations, US$246 million generated from wholesale operations and US$203 million generated from residential and FTTB operations. In functional currency terms, our total operating revenue from our Russia fixed-line services decreased by 12.8% during 2015 compared to 2014, primarily due to a targeted shift away from lower margin traffic and the macroeconomic slowdown.

Adjusted EBITDA

Our Russia adjusted EBITDA decreased by 38.8% to US$1,825 million in 2015 compared to US$2,980 million in 2014. In functional currency terms, our Russia adjusted EBITDA decreased by 1.5%, primarily as a result of negative foreign exchange effect on roaming and interconnect costs. In functional currency terms, adjusted EBITDA margin in 2015 in our Russia segment was 39.6%, which is 0.1 percentage points below adjusted EBITDA margin in 2014. The decrease was primarily due to the negative effect of the depreciation of the ruble against the U.S. dollar. Please see “ExplanatoryNote—Non-IFRS Financial Measures” for more information on how we calculate Adjusted EBITDA.

Certain Performance Indicators

As of December 31, 2015, we had approximately 59.8 million mobile customers in Russia, representing an increase of 4.5% compared to approximately 57.2 million mobile customers as of December 31, 2014. Our mobile customer growth in Russia in 2015 was mainly due to improved customer retention linked to product improvements, loyalty program developments and the promotion of new bundled price plans. We also strengthened our distribution channels through the roll out of owned monobranded stores, the acquisition of franchise stores and the growth of sales through Svyaznoy (a large independent handset retailer in Russia).

In 2015, our mobile ARPU in Russia decreased by 40.0% to US$5.1 compared to US$8.6 in 2014, primarily as a result of foreign exchange effects. In functional currency terms, mobile ARPU in Russia decreased by 4% in 2015 compared to 2014, due to lower voice and roaming revenue attributed to an APPM reduction as existing customers migrated to new price plans.

In 2015, our mobile MOU in Russia increased by 2% to 310 compared to 304 in 2014, primarily as a result ofon-net traffic growth caused by migration of customers to the new offers and bundles.

The fixed-line broadband customers are mainly represented by FTTB customers. As of December 31, 2015, we had approximately 2.2 million fixed-line customers in Russia, compared to approximately 2.3 million fixed-line customers as of December 31, 2014. The decrease was primarily due to our strategy of focusing on profitable customers and therefore maximizing cash flow.

As of December 31, 2015, we had approximately 34.3 million mobile data customers in Russia, representing an increase of approximately 7.6% from the approximately 31.9 million mobile data customers as of December 31, 2014. The increase was mainly due to an improved churn rate.

Pakistan

Results of operations in US$

   Year ended December 31,  ‘15 – ‘16  ‘14 – ‘15 
   2016  2015  2014  % change 
   in millions of U.S. dollars (except as indicated) 

Total operating revenue

   1,295   1,014   1,010   28  0

Mobile service revenue

   1,217   960   966   27  (1)% 

—of which mobile data

   155   86   49   81  76

Sales of equipment, accessories and other

   78   54   44   45  22

Operating expenses

   788   605   624   30  (3)% 

Adjusted EBITDA

   507   409   386   24  6

Adjusted EBITDA margin

   39  40  38  (1.2p.p.  2.1p.p. 

Results of operations in PKR

   Year ended December 31,  ‘15 – ‘16  ‘14 – ‘15 
   2016  2015  2014  % change 
   in billions of PKR (except as indicated) 

Total operating revenue

   136   104   102   30  2

Mobile service revenue

   127   99   98   29  1

—of which mobile data

   —     —     —     —     —   

Sales of equipment, accessories and other

   8   6   4   48  24

Operating expenses

   83   62   63   33  (1)% 

Adjusted EBITDA

   53   42   39   26  8

Adjusted EBITDA margin

   39  40  38  (1.2p.p.  2.1p.p. 

Certain Performance Indicators

   Year ended December 31 
   2016   2015   2014 

Mobile

      

Customers in millions

   51.6    36.2    38.5 

ARPU in US$

   2.3    2.1    2.1 

ARPU in PKR

   241    219    214 

MOU in minutes

   628    623    433 

Mobile data customers in millions

   25.1    16.8    14.4 

Year Ended December 31, 2016 Compared to Year Ended December 31, 2015

On July 1, 2016, VEON Ltd., together with its subsidiary GTH, acquired 100% of the voting shares in Warid, a mobile telecommunications provider. VEON Ltd. consolidated Warid financials in the Pakistan segment starting from July 1, 2016, which affects comparability with previous periods. For more information regarding our acquisitions and dispositions, see “—Key Developments and Trends—Pakistan Merger” and Note 6 to our audited consolidated financial statements incorporated herein.

Mobile Revenue

Our Pakistan total operating revenue increased by 28% to US$1,295 million in 2016 compared to US$1,014 million in 2015, primarily as a result of the Pakistan Merger on July 1, 2016. In functional currency terms, total operating revenue in Pakistan increased by 30% as a result of the Pakistan Merger and an increase in

voice, interconnect, SMS and data revenues supported by customer growth. Our data revenue grew by 81% as a result of the Pakistan Merger, successful data monetization initiatives, data device promotions and 3G network expansion. In addition, mobile financial services revenue grew by 46% in functional currency terms in 2016 as compared to 2015 due to an increase in the number of transactions and an increase in sales by our agents. Our Pakistan segment sales of equipment and accessories and other revenue increased by 45%, primarily driven by network sharing activities.

Adjusted EBITDA

Our Adjusted EBITDA in Pakistan increased by 24% to US$507 million in 2016 compared to US$409 million in 2015. In functional currency terms, our Adjusted EBITDA increased by 26% in 2016 compared to the previous year, primarily due to the Pakistan Merger, higher revenue, as discussed above, performance transformation initiatives and a decrease in network costs. This increase was partially offset by integration costs. Please see “ExplanatoryNote—Non-IFRS Financial Measures” for more information on how we calculate Adjusted EBITDA.

Certain Performance Indicators

As of December 31, 2016, we had approximately 51.6 million customers in Pakistan, representing an increase from 36.2 million customers as of December 31, 2015, primarily as a result of the Pakistan Merger in July 1, 2016 and simplification of tariffs, resulting in higher gross additions.

In 2016, our mobile ARPU in Pakistan increased by 8% to US$2.3 compared to US$2.1 in 2015. In functional currency terms, mobile ARPU in Pakistan increased in 2016 by 10% compared to 2015, mainly due to data revenue growth and changes in customer pricing.

In 2016, our mobile MOU in Pakistan increased 1% to 628 minutes from 623 minutes in 2015 as a result of the decrease in dual SIMs in the market following aSIM-verification process in Pakistan.

As of December 31, 2016, we had approximately 25.1 million mobile data customers in Pakistan, representing an increase of approximately 50% from the approximately 16.8 million mobile data customers as of December 31, 2015. The increase was mainly due to the Pakistan Merger on July 1, 2016, the 3G expansion and increased smartphone penetration in the customer base.

Year Ended December 31, 2015 Compared to Year Ended December 31, 2014

Our Pakistan total operating revenue increased by 0.3% to US$1,014 million in 2015 compared to US$1,010 million in 2014. In functional currency terms, total operating revenue in Pakistan increased by 2.1% due to data revenue growth and higher MFS revenue, which was partially offset by a decline in voice revenue caused by changes to hybrid offerings with decreased voice content. Our Pakistan total operating revenue consists of revenue from providing mobile services.

Mobile Revenue

In 2015, we generated US$614 million of our Pakistan segment service revenue from mobile voice services (i.e., airtime charges from mobile contract and prepaid customers, including monthly contract fees and roaming fees, as well as roaming fees received from other mobile service operators for providing roaming services to their customers), or 60.5% of the total operating revenue in our Pakistan segment, compared to US$653 million, or 64.7% of the total operating revenue in our Pakistan segment, in 2014. In U.S. dollar terms, our mobile voice services revenue in Pakistan decreased by 6.0%. In functional currency terms, it decreased by 4.3%, primarily due to a decline in voice revenue caused by changes to hybrid offerings with decreased voice content.

In 2015, we generated US$132 million of our Pakistan segment service revenue from interconnect fees, or 13.0% of the total operating revenue in our Pakistan segment, compared to US$135 million, or 13.4% of the total operating revenue in our Pakistan segment, in 2014. In U.S. dollar terms, our Pakistan segment service revenue from interconnect fees decreased by 2.5%, while in functional currency terms, it decreased by 0.8%, due to lower local incoming traffic.

In 2015, we generated US$214 million of our Pakistan segment service revenue from VAS, including data revenue, or 21.1% of the total operating revenue in our Pakistan segment, compared to US$178 million, or 17.6% of the total operating revenue in our Pakistan segment, in 2014. In U.S. dollar terms, our Pakistan segment service revenue from VAS, including data revenue, increased by 20.2%, while in functional currency terms, it increased by 22.4%, due to data and MFS revenues growth, as a result of successful retail promotions and an increased footprint for our MFS agents in Pakistan.

Our total operating revenue in our Pakistan segment also includes revenue from sales of equipment and accessories and other revenue. In 2015, revenue from sales of equipment and accessories and other revenue in Pakistan was US$54 million compared to US$44 million in 2014. In functional currency terms, our Pakistan segment sales of equipment and accessories and other revenue increased by 24.1%, primarily as a result of an increase in revenues from site sharing and other services such as leasing lines, DSL and wireless internet.

Adjusted EBITDA

Our Pakistan adjusted EBITDA increased by 5.9% to US$409 million in 2015 compared to US$386 million in 2014. In functional currency terms, our Pakistan adjusted EBITDA increased by 7.7% in 2015, primarily due to slightly higher revenue and lower service costs as a result of cost efficiency initiatives, mainly in procurement and utilities. In functional currency terms, adjusted EBITDA margin in 2015 in our Pakistan segment was 40.4%, which is 2.1 percentage points higher than adjusted EBITDA margin in 2014. Please see “ExplanatoryNote—Non-IFRS Financial Measures” for more information on how we calculate Adjusted EBITDA.

Certain Performance Indicators

As of December 31, 2015, we had approximately 36.2 million customers in Pakistan, representing a decrease from 38.5 million customers as of December 31, 2014, primarily due to the required disconnection of approximately 5.6 million customers in May 2015 resulting from the implementation of the regulator’s SIM cardre-verification procedures (see “Item 3—Key Information—D. Risk Factors—Legal and Regulatory Risks—New or proposed changes to laws or new interpretations of existing laws in the markets in which we operate may harm our business”).

In 2015, our mobile ARPU in Pakistan remained stable at US$2.1 (equal to 2014). In functional currency terms, mobile ARPU in Pakistan increased in 2015 by 3% compared to 2014 mainly due to the successful completion of the SIMre-verification process, which resulted in the disconnection of lower revenue customers.

In 2015, our mobile MOU in Pakistan increased 44.0% to 623 from 433 in 2014 as a result of the success of our bundle offers and network modernization completed in 2014, which substantially increased network capacity.

As of December 31, 2015, we had approximately 16.8 million mobile data customers in Pakistan, representing an increase of approximately 16.6% from the approximately 14.4 million mobile data customers as of December 31, 2014. The increase was mainly due to the 3G expansion and increased smartphone penetration in the customer base.

Algeria

Results of operations in US$

   Year ended December 31,  ‘15 – ‘16  ‘14 – ‘15 
   2016  2015  2014  % change 
   in millions of U.S. dollars (except as indicated) 

Total operating revenue

   1,040   1,273   1,692   (18)%   (25)% 

Mobile service revenue

   1,031   1,259   1,678   (18)%   (25)% 

—of which mobile data

   76   46   20   65  131

Sales of equipment, accessories and other

   9   14   14   (36)%   2

Operating expenses

   493   589   835   (16)%   (29)% 

Adjusted EBITDA

   547   684   857   (20)%   (20)% 

Adjusted EBITDA margin

   53  54  51  (1.1p.p.  3.0p.p. 

Results of operations in DZD

   Year ended December 31,  ‘15 – ‘16  ‘14 – ‘15 
   2016  2015  2014  % change 
   in billions of DZD (except as indicated) 

Total operating revenue

   114   128   136   (11)%   (6)% 

Mobile service revenue

   113   127   135   (11)%   (7)% 

—of which mobile data

   8   5   2   78  185

Sales of equipment, accessories and other

   1   1   1   (31)%   28

Operating expenses

   54   59   68   (9)%   (13)% 

Adjusted EBITDA

   60   69   69   (13)%   0

Adjusted EBITDA margin

   53  54  50  (1.2p.p.  3.4p.p. 

Certain Performance Indicators

   Year ended December 31 
   2016   2015   2014 

Mobile

      

Customers in millions

   16.3    17.0    17.7 

ARPU in US$

   5.1    6.0    7.9 

ARPU in DZD

   562    603    639 

MOU in minutes

   332    369    371 

Mobile data customers

   7.0    4.1    1.3 

Year Ended December 31, 2016 Compared to Year Ended December 31, 2015

Our Algeria total operating revenue decreased by 18% to US$1,040 million in 2016 compared to US$1,273 million in 2015 partly due to the depreciation of the Algerian dinar against the U.S. dollar. In functional currency terms, total operating revenue in Algeria decreased by 11% due to a change in customer billing terms, the forced migration of customers from legacy tariffs, aggressive price competition and distribution challenges as compared to 2015. Our data revenue increased due to increased data usage in terms of amount of megabytes used and number of data users, primarily as a result of the revived 3Groll-out following the lifting of governmental restrictions in November 2015. Our segment sales of equipment and accessories and other revenue decreased by 36% due in part to the depreciation of the Algerian dinar against the U.S. dollar, partially offset by affordable device promotions launched during 2016. For a description of the risks associated with the current operating conditions in Algeria, see “Item 3—Key Information—D. Risk Factors—Legal and Regulatory Risks—We operate in a highly regulated industry and are subject to a large variety of laws and extensive regulatory requirements” and “Item 3—Key Information—D. Risk Factors—Legal and Regulatory Risks—Unpredictable tax systems give rise to significant uncertainties and risks that could complicate our tax planning and business decisions.”

Adjusted EBITDA

Our Algeria Adjusted EBITDA decreased by 20% to US$547 million in 2016 compared to US$684 million in 2015. In functional currency terms, our Algeria Adjusted EBITDA decreased by 13% in 2016 compared to the previous year, primarily due to a decrease in total revenues, as discussed above, partially offset by a decrease in operating expenses due to commercial and other general and administrative expense cost optimization and headcount reduction as a result of our performance transformation program. In addition to the decrease in revenue, our Adjusted EBITDA in Algeria was negatively impacted by costs in relation to structural measures to improve performance and stabilize our customer base, including distribution transformation and monobrandroll-out, acceleration of our 4G/LTE network deployment and promotion of micro-campaigns with tailored services to increase satisfaction, data monetization activities and smartphone promotions, coupled with bundle offers. Please see “ExplanatoryNote—Non-IFRS Financial Measures” for more information on how we calculate Adjusted EBITDA.

Certain Performance Indicators

Customers in our Algeria segment decreased to approximately 16.3 million as of December 31, 2016 compared to 17.0 million customers as of December 31, 2015. The 4% decrease was mainly due to the combined impact of historic 3G coverage shortfalls, changes in customer billing terms, forced migration and distribution challenges.

In 2016, our mobile ARPU in Algeria decreased by 15% to US$5.1 compared to US$6.0 in 2015. In functional currency terms, our mobile ARPU in Algeria decreased by 7%, mainly due to aggressive price competition and high-value customer churn.

In 2016, our mobile MOU in Algeria decreased by 10% to 332 minutes compared to 369 minutes in 2015. This decrease was due to high-value customer churn.

As of December 31, 2016, we had approximately 7.0 million mobile data customers in Algeria, representing an increase of approximately 69% from the approximately 4.1 million mobile data customers in Algeria as of December 31, 2015. The increase was mainly due to the rapid 3G expansion during the last twelve months.

Year Ended December 31, 2015 Compared to Year Ended December 31, 2014

Our Algeria total operating revenue decreased by 24.7% to US$1,273 million in 2015 compared to US$1,692 million in 2014 mainly due to the depreciation of the Algerian dinar against the U.S. dollar. In functional currency terms, total operating revenue in Algeria decreased by 6% due to aggressive price competition, device promotion by competitors and delays in the launch of OTA’s 3G network. Our Algeria total operating revenue consists of revenue from providing mobile services.

Mobile Revenue

In 2015, we generated US$1,041 million of our Algeria segment service revenue from mobile voice services (i.e., airtime charges from mobile contract and prepaid customers, including monthly contract fees and roaming fees, as well as roaming fees received from other mobile service operators for providing roaming services to their customers), or 81.7% of our total operating revenue in our Algeria segment, compared to US$1,442 million, or 85.2% of the total operating revenue in our Algeria segment, in 2014. In U.S. dollar terms, our mobile voice services revenue in Algeria decreased by 27.8% as a result of the depreciation of the Algerian dinar against the U.S. dollar. In functional currency terms, it decreased by 10.2% due to decreased voice ARPU resulting primarily from aggressive price competition.

In 2015, we generated US$99 million of our Algeria segment service revenue from interconnect fees, or 7.8% of the total operating revenue in our Algeria segment, compared to US$120 million, or 7.1% of the total operating revenue in our Algeria segment, in 2014. In U.S. dollar terms, our Algeria segment service revenue

from interconnect fees decreased by 17.6%, while in functional currency terms, it increased by 3.1%, due to an increase in the MTRs set by the regulator in Algeria for Optimum from DZD 0.96 per minute to DZD 1.1 (approximately US$0.01 to US$0.011 as of December 31, 2015) per minute.

In 2015, we generated US$108 million of our Algeria segment service revenue from VAS, including data revenue, or 8.4% of the total operating revenue in our Algeria segment, compared to US$102 million, or 6.0% of the total operating revenue in our Algeria segment, in 2014. In U.S. dollar terms, our Algeria segment service revenue from VAS, including data revenue, increased by 5.1%, while in functional currency terms, it increased by 31.3%, due to increased data usage in terms of amount ofmegabytes used and number of data users (2.9 million users in 2015 compared with 0.8 million users in 2014).

Our total operating revenue in our Algeria segment also includes revenue from sales of equipment and accessories and other revenue. During 2015, revenue from sales of equipment and accessories and other revenue in Algeria was US$14 million, whereas in 2014 revenue from sales of equipment and accessories and other revenue was US$14 million. In functional currency terms, our Algeria segment sales of equipment and accessories and other revenue increased by 28.3%, primarily as a result of subsidies offered and device promotions launched during 2015.

Adjusted EBITDA

Our Algeria adjusted EBITDA decreased by 20.2% to US$684 million in 2015 compared to US$857 million in 2014. In functional currency terms, our Algeria adjusted EBITDA remained stable in 2015, primarily due to a decrease in total revenues (DZD 8,600 million (approximately US$86 million)), offset by a decrease in operating expenses (DZD 8,700 million (approximately US$87 million)) due to aone-off charge recorded in 2014 related to a provision for Cevital litigation of DZD 4,300 million (approximately US$53 million). In 2015, we recorded aone-off charge of DZD 120 million (approximately US$12 million) related to the performance transformation program, as well as a decrease in certain expenses such as personnel costs, security and billing in relation to operational improvements. Please see “ExplanatoryNote—Non-IFRS Financial Measures” for more information on how we calculate Adjusted EBITDA.

Certain Performance Indicators

As of December 31, 2015, we had approximately 17.0 million customers in our Algeria segment, in comparison with 17.7 million customers as of December 31, 2014. The 3.9% decrease was mainly due to a reduction of high-value customers.

In 2015, our mobile ARPU in Algeria decreased by 23.8% to US$6.0 compared to US$7.9 in 2014. In functional currency terms, our mobile ARPU in Algeria decreased by 5.7%, mainly due to aggressive price competition.

In 2015, our mobile MOU in Algeria was mostly stable, slightly decreasing by 0.7% to 369 from 371 in 2014. This decrease was due to a slight decrease in total traffic (78.8 billion minutes in 2014 compared to 76.6 billion minutes in 2015) coupled with a slight decrease in average customer base (17.6 million in 2014 compared to 17.3 million in 2015).

We did not have broadband customers in Algeria as of December 31, 2015.

Bangladesh

Results of operations in US$

   Year ended December 31,  ‘15 – ‘16  ‘14 – ‘15 
   2016  2015  2014  % change 
   in millions of U.S. dollars (except as indicated) 

Total operating revenue

   621   604   563   3  7

Mobile service revenue

   606   596   556   2  7

of which mobile data

   63   42   23   50  80

Sales of equipment, accessories and other

   15   8   7   76  18

Operating expenses

   354   362   344   (2)%   5

Adjusted EBITDA

   267   242   219   10  10

Adjusted EBITDA margin

   43  40  39  3.0p.p.   1.1p.p. 
  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 

Results of operations in BDT

   Year ended December 31,  ‘15 – ‘16  ‘14 – ‘15 
   2016  2015  2014  % change 
   in billions of BDT (except as indicated) 

Total operating revenue

   49   47   44   3  8

Mobile service revenue

   48   46   43   2  8

—of which mobile data

   5   3   2   51  81

Sales of equipment, accessories and other

   1   1   1   77  19

Operating expenses

   28   28   27   (2)%   6

Adjusted EBITDA

   21   19   17   11  11

Adjusted EBITDA margin

   43  40  39  3.0p.p.   1.1p.p. 

Certain Performance Indicators

   Year ended December 31, 
   2016   2015   2014 

Mobile

      

Customers in millions

   30.4    32.3    30.8 

ARPU in US$

   1.6    1.6    1.6 

ARPU in BDT

   126    122    120 

MOU in minutes

   312    306    197 

Mobile data customers in million

   14.9    14.0    12.2 

Year Ended December 31, 2016 Compared to Year Ended December 31, 2015

Our Bangladesh total operating revenue increased by 3% to US$621 million in 2016 compared to US$604 million in 2015. In functional currency terms, total operating revenue in Bangladesh increased by 3% due to an increase in voice revenue driven by higher MOU and a significant increase in data revenue. The increase was offset by the imposition of an incremental 2% supplementary duty on recharges from June 2016, which is in addition to the additional 1% surcharge from March 2016. The main operational focus during 2016 was the SIMre-verification process. This government-mandated initiative started in December 2015 and required each mobile phone operator to verify all customers using fingerprints in order to ensure authentic registration, proper accountability and enhanced security and resulted in 3.8 million SIM cards being blocked by Banglalink. This program contributed to a slowdown of acquisition activity across the market, which affected revenue trends in 2016. In functional currency terms, our segment service revenue from data increased by 51%, primarily driven by an increase in active data users and data usage as a result of expanding 3G coverage and smartphone penetration. In functional currency terms, our Bangladesh segment sales of equipment and accessories and other revenue increased by 77% primarily as a result of higher handset sales in order to increase smartphone penetration.

Adjusted EBITDA

Our Bangladesh Adjusted EBITDA increased by 10% to US$267 million in 2016 compared to US$242 million in 2015. In functional currency terms, our Bangladesh Adjusted EBITDA increased by 11% in 2016 compared to the same period in the previous year, primarily due to increased revenue, as discussed above, and the implementation of performance transformation initiatives, in particular headcount reduction and a decrease in commercial costs. Please see “ExplanatoryNote—Non-IFRS Financial Measures” for more information on how we calculate Adjusted EBITDA.

Certain Performance Indicators

As of December 31, 2016, we had approximately 30.4 million customers in Bangladesh, representing a decrease from 32.3 million customers as of December 31, 2015, which was primarily due to an introduction of government mandated identity verification procedures at the end of 2015, which resulted in a slowdown of customer growth across the market and the blocking of unverified SIMs in 2016. For further information on the risks associated with SIMre-verification, see “Item 3—Key Information—D. Risk Factors—Legal and Regulatory Risks—New or proposed changes to laws or new interpretations of existing laws in the markets in which we operate may harm our business.”

In 2016, our mobile ARPU in Bangladesh did not change and was US$1.6. In functional currency terms, mobile ARPU in Bangladesh increased in 2016 by 3% to BDT 126 compared to BDT 122 in 2015, mainly due to high growth in data revenue.

In 2016, our mobile MOU in Bangladesh increased 2% to 312 minutes from 306 minutes in 2015 mainly due to lower average price per minute, driven by aggressive competition.

As of December 31, 2016, we had approximately 14.9 million mobile data customers in Bangladesh, representing a decrease of approximately 7% from the approximately 14.0 million mobile data customers as of December 31, 2015. The decrease is due to the blocking of unverified SIMs, discussed above, while active data users increased mainly due to the 3G expansion and increased smartphone penetration.

Year Ended December 31, 2015 Compared to Year Ended December 31, 2014

Our Bangladesh total operating revenue increased by 7.3% to US$604 million in 2015 compared to US$563 million in 2014. In functional currency terms, total operating revenue in Bangladesh increased by 7.9% due to a 4.9% increase in the number of mobile customers and an increase in data usage in 2015, which was partially offset by the impact of intensified price competition and the negative impact of supplementary duties imposed in the third quarter of 2015. Our Bangladesh total operating revenue consists of revenue from providing mobile services.

Mobile Revenue

In 2015, we generated US$450 million of our Bangladesh segment service revenue from mobile voice services (i.e., airtime charges from mobile contract and prepaid customers, including monthly contract fees and roaming fees, as well as roaming fees received from other mobile service operators for providing roaming services to their customers), or 74.5% of our total operating revenue in our Bangladesh segment, compared to US$440 million, or 78.1% of the total operating revenue in our Bangladesh segment, in 2014. In U.S. dollar terms, our mobile voice services revenue in Bangladesh increased by 2.3%. In functional currency terms, it increased by 2.9%, primarily due to an increase in customer base and higher ARPU.

In 2015, we generated US$57 million of our Bangladesh segment service revenue from interconnect fees, or 9.4% of the total operating revenue in our Bangladesh segment, compared to US$53 million, or 9.4% of the total

operating revenue in our Bangladesh segment, in 2014. In U.S. dollar terms, our Bangladesh segment service revenue from interconnect fees increased by 7%. In functional currency terms, it increased by 7.5%, primarily due to an increase in our customer base, as well as higher MOU.

In 2015, we generated US$86 million of our Bangladesh segment service revenue from VAS, including data revenue, or 14.2% of the total operating revenue in our Bangladesh segment, compared to US$60 million, or 10.6% of the total operating revenue in our Bangladesh segment, in 2014. In U.S. dollar terms, our Bangladesh segment service revenue from VAS, including data and messaging revenue, increased by 43.6%. In functional currency terms, it increased by 44.4%, primarily due to increased data usage derived from the banglalink brand’s 3G network, as our network coverage expanded in 2015.

Our total operating revenue in our Bangladesh segment also includes revenue from sales of equipment and accessories and other revenue. In 2015, revenue from sales of equipment and accessories and other revenue in Bangladesh was US$9 million, compared to US$7 million in 2014. In U.S. dollar terms, our Bangladesh segment sales of equipment and accessories and other revenue increased by 17.9% primarily as a result of higher handset sales and an increase in revenues from site sharing.

Adjusted EBITDA

Our Bangladesh adjusted EBITDA increased by 10.5% to US$242 million in 2015 compared to US$219 million in 2014. In functional currency terms, our Bangladesh adjusted EBITDA increased by 11% in 2015, primarily due to increased revenue and reduced SIM tax from BDT 300 (approximately US$3.8) to BDT 100 (approximately US$1.3) per connection, which was partially offset by a provision of US$12 million for a disputed SIM replacement tax with the tax authorities, a bad debt provision of US$6 million mainly for Bangladesh Telecommunications Company Limited (government owned PSTN) and a provision of US$4 million related to the performance transformation program. In functional currency terms, the adjusted EBITDA margin in 2015 in our Bangladesh segment was 40.1%, which was 1.1 percentage points higher than the adjusted EBITDA margin in 2014. Please see “ExplanatoryNote—Non-IFRS Financial Measures” for more information on how we calculate Adjusted EBITDA.

Certain Performance Indicators

As of December 31, 2015, we had approximately 32.3 million customers in Bangladesh, representing an increase from 30.8 million customers as of December 31, 2014, which was primarily due to our aggressive customer acquisition campaigns supported by competitivestart-up offers.

In 2015, our mobile ARPU in Bangladesh was stable at US$1.6 compared to 2014. In functional currency terms, mobile ARPU in Bangladesh increased in 2015 by 1.6% compared to 2014 mainly due to high growth in data revenue.

In 2015, our mobile MOU in Bangladesh increased 56% to 306 from 197 in 2014 mainly due to the price elasticity impact of lower APPM driven by aggressive competition.

As of December 31, 2015, we had approximately 14.0 million mobile data customers in Bangladesh, representing an increase of approximately 14.6% from the approximately 12.2 million mobile data customers as of December 31, 2014. The increase was mainly due to the 3G expansion and increased smartphone penetration in the customer base.

Ukraine

Results of operations in US$

    Year ended December 31,  ‘15 – ‘16  ‘14 – ‘15 
   2016  2015  2014  % change 
   in millions of U.S. dollars (except as indicated) 

Total operating revenue

   586   622   1,062   (6)%   (41)% 

Mobile service revenue

   542   576   970   (6)%   (41)% 

—of which mobile data

   99   66   85   49  (22)% 

Fixed-line service revenue

   41   45   89   (8)%   (50)% 

Sales of equipment, accessories and other

   3   1   3   46  (28)% 

Operating expenses

   280   330   578   (15)%   (43)% 

Adjusted EBITDA

   306   292   484   5  (40)% 

Adjusted EBITDA margin

   52  47  46  5.3p.p.   1.4p.p. 

Results of operations in UAH

    Year ended December 31,  ‘15 – ‘16  ‘14 – ‘15 
   2016  2015  2014  % change 
   in millions of UAH (except as indicated) 

Total operating revenue

   14,960   13,475   12,231   11  10

Mobile service revenue

   13,851   12,475   11,190   11  11

—of which mobile data

   2,522   1,442   984   75  47

Fixed-line service revenue

   1,052   967   1,017   9  (5)% 

Sales of equipment, accessories and other

   57   33   24   71  35

Operating expenses

   7,149   7,143   6,705   0  7

Adjusted EBITDA

   7,811   6,332   5,526   23  15

Adjusted EBITDA margin

   52  47  45  5.2p.p.   1.8p.p. 

Certain Performance Indicators

   Year ended December 31, 
   2016   2015   2014 

Mobile

      

Customers in millions

   26.1    25.4    26.2 

ARPU in US$

   1.7    1.8    3.1 

ARPU in UAH

   44    40    36 

MOU in minutes

   559    543    508 

Mobile data customers (million)

   11.2    12.0    11.1 

Fixed-line

      

Broadband customers (millions)

   0.8    0.8    0.8 

Year Ended December 31, 2016 Compared to Year Ended December 31, 2015

Our Ukraine total operating revenue decreased by 6% to US$586 million in 2016 compared to US$622 million in 2015, primarily due to the depreciation of the Ukrainian hryvnia against the U.S. dollar. In functional currency terms, our Ukraine total operating revenue in 2016 increased 11% compared to 2015 despite a challenging social, political and macroeconomic environment. The increase was primarily due to strong growth in mobile data revenue, as a result of continued 3Groll-out, increased smartphone penetration and data-oriented tariff plans. It was also driven by repricing initiatives for our mobile and fixed-line services; and increased fixed-line revenue as a result of improved quality of the customer base. This increase was partially offset by a decline in interconnection fees, as a result of a decrease in the volume of international incoming traffic, and a decrease in SMS messaging.

Adjusted EBITDA

Our Ukraine Adjusted EBITDA increased by 5% to US$306 million in 2016 compared to US$292 million in 2015. In functional currency terms, our Ukraine Adjusted EBITDA increased by 23% in 2016 compared to the previous year primarily due to higher revenues, as discussed above, and lower interconnect and technological maintenance costs, which were partially offset by an increase in frequency fees, roaming costs, inflation on rent and utilities and the negative effect of the depreciation of the hryvnia on our operating expenses, caused by higher roaming costs, denominated in U.S. dollars. Please see “ExplanatoryNote—Non-IFRS Financial Measures” for more information on how we calculate Adjusted EBITDA.

Certain Performance Indicators

As of December 31, 2016, we had approximately 26.1 million mobile customers in Ukraine compared to 25.4 million mobile customers as of December 31, 2015, representing an increase of 3%, as a result of successful sales activities and improved churn following enhanced customer based management initiatives.

In 2016, our mobile ARPU in Ukraine decreased by 6% to US$1.7 compared to US$1.8 in 2015, primarily due to devaluation of the hryvnia. In functional currency terms, mobile ARPU in Ukraine increased in 2016 by 11% compared to 2015 mainly due to repricing initiatives and newly introduced tariffs.

In 2016, our mobile MOU in Ukraine increased by 3% to 559 from 543 in 2015, mainly due to higheron-net traffic.

As of December 31, 2016, we had approximately 0.8 million fixed-line broadband customers in Ukraine, which was broadly stable compared to December 31, 2015.

Year Ended December 31, 2015 Compared to Year Ended December 31, 2014

Our Ukraine total operating revenue decreased by 41.4% to US$622 million in 2015 compared to US$1,062 million in 2014, primarily due to the depreciation of the Ukrainian hryvnia against the U.S. dollar. In functional currency terms, our Ukraine total operating revenue in 2015 was 10.2% higher compared to 2014, primarily due to increased international incoming call revenue and strong growth in mobile data revenue as a result of the launch of 3G, despite ongoing social unrest and the shutdown of networks in the ATO zone. Our Ukraine total operating revenue consists of revenue from providing mobile services as well as fixed-line services.

Mobile Revenue

In 2015, our revenue from mobile services in our Ukraine segment decreased by 40.6% to US$578 million compared to US$972 million during 2014, primarily due to the devaluation of the hryvnia by 52.2%.

In 2015, we generated US$290 million of our Ukraine segment service revenue from mobile voice services (i.e. airtime charges from mobile postpaid and prepaid customers, including monthly contract fees and roaming fees, and roaming fees received from other mobile services operators for providing roaming services to their customers), or 50.2% of the total mobile operating revenue in our Ukraine segment, compared to US$539 million, or 55.5% of the total mobile operating revenue in 2014. In U.S. dollar terms, service revenue from airtime charges decreased by 46.3%, while in functional currency terms, it increased by 1.2%. The decrease in U.S. dollar terms was primarily due to weakening of the hryvnia. The increase in functional currency was due to there-pricing of tariffs and 3G launch along with new tariff portfolio, and positive effect of currency devaluation on guest roaming revenues.

In 2015, we generated US$139 million of our Ukraine segment service revenue from VAS including data revenue, or 24.1% of the total mobile operating revenue in our Ukraine segment, compared to US$211 million, or 21.7% of the total mobile operating revenue, in 2014. The 33.8% decrease in U.S. dollar terms in our service revenue from VAS including data revenue was primarily due to depreciation of the functional currency. In

functional currency terms, our Ukraine segment service revenue from VAS including data revenue increased by 25.3% mainly due to strong growth in mobile data revenue as a result of 3Groll-out, active promotions of smartphones and data-oriented tariff plans.

In 2015, we generated US$147 million of our Ukraine segment service revenue from interconnect fees, or 25.4% of the total mobile operating revenue in our Ukraine segment, compared to US$218 million, or 22.4% of the total mobile operating revenue in our Ukraine segment, in 2014. In U.S. dollar terms, our Ukraine segment service revenue from interconnect fees decreased by 32.8% primarily due to weakening of the hryvnia. In functional currency terms, our Ukraine segment service revenue from interconnect revenue increased by 24.2% due to positive currency devaluation effect on revenue from traffic from international operators.

In 2015, we generated US$0.1 million of other service revenue, or 0.0% of the total mobile operating revenue in our Ukraine segment in 2015, compared to US$2 million generated in 2014, or 0.2% of the total mobile operating revenue in 2014. In U.S. dollar terms, our other service revenue decreased by 93.6%, while in functional currency terms it decreased by 87.9%.

Our Ukraine total mobile operating revenue also included revenue from sales of equipment and accessories and other revenue. During 2015, revenue from sales of equipment and accessories and other revenue comprised US$2 million, or 0.3% of the total mobile operating revenue in our Ukraine segment, compared to US$2 million, or 0.2% of the total mobile operating revenue in our Ukraine segment, in 2014. In functional currency terms, our Ukraine segment revenue from sales of equipment and accessories and other revenue increased by 53.2% mainly due to higher revenue fromsub-rent of premises driven by increase of floor spaces and rent rates.

Fixed-line Revenue

Our revenue from fixed-line services in Ukraine decreased by 50.1% to US$45 million in 2015 compared to US$89 million in 2014, primarily due to depreciation of national currency. In functional currency terms, our revenue from fixed-line services in Ukraine decreased by 5.2% mainly as a result of reduction in wholesale revenue.

Our revenue from fixed-line services in Ukraine in 2015 consisted of US$17 million generated from business operations, US$3 million generated from wholesale operations and US$24 million generated from residential and FTTB operations. Revenue from business operations decreased by 49.3% compared to US$34 million in 2014, revenue from wholesale operations decreased by 82.0% compared to US$16 million in 2014, and revenue from residential and FTTB operations decreased by 37.8% compared to US$39 million in 2014. In U.S. dollar terms the decrease was primarily due to national currency devaluation. In terms of functional currency, our revenue from business operations decreased by 4.1% driven by lower subscribers base. Revenue from wholesale operations decreased by 65.3% in terms of functional currency, primarily due to planned reduction in low margin transit traffic. Residential and FTTB performance increased by 17.7% in terms of functional currency, primarily due to a favorable FTTBre-pricing.

Adjusted EBITDA

Our Ukraine adjusted EBITDA decreased by 39.6% to US$292 million in 2015 compared to US$484 million in 2014. In functional currency terms, our Ukraine adjusted EBITDA increased by 14.6% in 2015 primarily due to higher revenues, mainly data and interconnect revenues, and lower interconnect costs, which was partially offset by an increase in frequency fees due to the 3G license, higher utility and rental costs, and a negative currency devaluation effect. In functional currency terms, adjusted EBITDA margin in our Ukraine segment in 2015 was 47.0%, which is 1.8 percentage points higher than in 2014. Please see “ExplanatoryNote—Non-IFRS Financial Measures” for more information on how we calculate Adjusted EBITDA.

Certain Performance Indicators

As of December 31, 2015, we had approximately 25.4 million mobile customers in Ukraine, in comparison with approximately 26.2 million mobile customers as of December 31, 2014. The decrease of our customer base by 3.1% was mainly due to customer losses in the ATO zone.

In 2015, our mobile ARPU in Ukraine decreased by 41.0% to US$1.8 compared to US$3.1 in 2014 primarily due to national currency devaluation. In functional currency terms, mobile ARPU in Ukraine increased in 2015 by 10.8% compared to 2014 mainly due to mobile data revenue growth.

In 2015, our mobile MOU in Ukraine increased by 7.0% to 543 from 508 in 2014, mainly due to the decrease in number of subscribers with lower MOU predominantly in the Eastern part of the country.

As of December 31, 2015, we had approximately 0.8 million fixed-line broadband customers in Ukraine, compared to approximately 0.8 million as of December 31, 2014.

Uzbekistan

Results of operations in US$

   Year ended December 31,  ‘15 – ‘16  ‘14 – ‘15 
   2016  2015  2014  % change 
   in millions of U.S. dollars (except as indicated) 

Total operating revenue

   663   711   718   (7)%   (1)% 

Mobile service revenue

   659   704   710   (6)%   (1)% 

—of which mobile data

   129   136   132   (6)%   3

Fixed-line service revenue

   4   5   7   (15)%   (22)% 

Sales of equipment, accessories and other

   —     2   1   (86)%   19

Operating expenses

   268   274   257   (2)%   7

Adjusted EBITDA

   395   437   461   (10)%   (5)% 

Adjusted EBITDA margin

   60  61  64  (1.9p.p.  (2.7p.p.

Results of operations in UZS

   Year ended December 31,  ‘15 – ‘16  ‘14 – ‘15 
   2016  2015  2014  % change 
   in billions of UZS (except as indicated) 

Total operating revenue

   1,967   1,829   1,662   8  10

Mobile service revenue

   1,953   1,811   1,643   8  10

—of which mobile data

   381   350   306   9  14

Fixed-line service revenue

   13   13   16   (2)%   (14)% 

Sales of equipment, accessories and other

   1   4   3   (84)%   36

Operating expenses

   794   705   596   13  18

Adjusted EBITDA

   1,173   1,124   1,066   4  5

Adjusted EBITDA margin

   60  61  64  (1.8p.p.  (2.7p.p.

Certain Performance Indicators

   Year ended December 31, 
   2016   2015   2014 

Mobile

      

Customers in millions

   9.5    9.9    10.5 

ARPU in US$

   5.6    5.7    5.6 

ARPU in UZS

   16,664    14,709    13,038 

MOU in minutes

   615    528    522 

Mobile data customers in millions

   4.6    4.7    5.4 

Year Ended December 31, 2016 Compared to Year Ended December 31, 2015

Our 2016, our Uzbekistan total operating revenue decreased by 7% to US$663 million compared to US$711 million in 2015. In Uzbekistan, all of our tariff plans are denominated in U.S. dollars. In functional currency terms, our Uzbekistan total operating revenue increased by 8%, due to the depreciation of the Uzbek som. The decrease on a U.S. dollar basis, was primarily driven by a revamp of tariff plans by Unitel in order improve competitiveness in the new environment following the reentry of MTS to the market and the entry of a new operator, UzMobile. This was partially offset by increased fees derived from termination of calls from other operators’ networks and increased smartphone penetration and promotions.

Adjusted EBITDA

In 2016, our Uzbekistan Adjusted EBITDA decreased by 10% to US$395 million compared to US$437 million in 2015, primarily due to the decrease in revenue, as discussed above, and increased structural operating expenses. Structural operating expenses were affected by increased customer-based taxes, which doubled in 2016, and higher business costs. In functional currency terms, our Uzbekistan Adjusted EBITDA increased by 4% in 2016 compared to 2015 because of the devaluation of the Uzbek som. Please see “ExplanatoryNote—Non-IFRS Financial Measures” for more information on how we calculate Adjusted EBITDA.

Certain Performance Indicators

As of December 31, 2016, we had approximately 9.5 million mobile customers in our Uzbekistan segment, representing a decrease of 4% compared to approximately 9.9 million mobile customers as of December 31, 2015. The decrease in our customer base in Uzbekistan was primarily due to the reentry of MTS to the market and the entry of a new operator, UzMobile.

In 2016, our mobile ARPU in Uzbekistan decreased by 1% to US$5.6 compared to US$5.7 in 2015. In functional currency terms, mobile ARPU in Uzbekistan increased by 13% to UZS16,664 in 2016 compared to UZS 14,709 in 2015 mainly because Beeline Uzbekistan price plans are denominated in U.S. dollars and the Uzbek som depreciated. We also had growth of data ARPU, driven by a higher data usage driven by increased smartphone penetration and promotions.

In 2016, our mobile MOU in Uzbekistan increased by 17% to 615 from 528 in 2015.

As of December 31, 2016, we had approximately 4.6 million mobile data customers in Uzbekistan compared to approximately 4.7 million mobile data customers as of December 31, 2015, representing a decrease of 2% mainly due to the reentry of MTS to the market and the entry of, UzMobile.

Year Ended December 31, 2015 Compared to Year Ended December 31, 2014

Our Uzbekistan total operating revenue decreased by 1.0% to US$711 million in 2015 from US$718 million in 2014. In functional currency terms, our Uzbekistan total operating revenue increased by 10.0%. Our Uzbekistan total operating revenue consists of revenue from providing mobile services as well as fixed-line services.

Mobile Revenue

In our Uzbekistan segment, revenue from mobile services decreased by 0.8% to US$704 million in 2015 from US$710 million in 2014, due to the reentry of MTS to the market and the entry of a new operator UzMobile. In functional currency terms, our revenue from mobile services for the Uzbekistan segment increased by 9.3% due to Beeline Uzbekistan price plans denominated in U.S. dollars.

In 2015, we generated US$515 million of our service revenue from airtime charges in the Uzbekistan segment from mobile contract and prepaid customers, including monthly contract fees and roaming fees, and

roaming fees received from other mobile service operators for providing roaming services to their customers, or 73.0% of the total mobile operating revenue in our Uzbekistan segment, compared to US$535 million, or 75.2% of the total mobile operating revenue, in 2014. The 3.8% decrease in U.S. dollar terms during 2015 compared to 2014 was attributable to the reentry of MTS to the market and the entry of a new operator UzMobile. While 6.9% increase in functional currency terms due to Beeline Uzbekistan price plans denominated in U.S. dollars.

In 2015, we generated US$33 million of our mobile service revenue from interconnect fees in our Uzbekistan segment, or 4.6% of the total mobile operating revenue in our Uzbekistan segment, compared to US$25 million, or 3.6% of the total mobile operating revenue in our Uzbekistan segment, in 2014. The 32% increase in U.S. dollar terms in 2015 compared to 2014 was due to the entry of one new mobile operator and there-entry of another. Additionally, 30.2% increase in functional currency terms also due to Beeline Uzbekistan price plans denominated in U.S. dollars.

In 2015, we generated US$156 million of our mobile service revenue in our Uzbekistan segment from VAS, including data revenue, or 22.1% of the total mobile operating revenue in our Uzbekistan segment, compared to US$149 million, or 21% of the total mobile operating revenue in the Uzbekistan segment, in 2014. In 2015 compared to 2014, this increased by 4.6% in U.S. dollar terms primarily due to focusing on increasing the number of regular smartphone data users. Additionally, 16.1% increase in functional currency terms also due to Beeline Uzbekistan price plans denominated in U.S. dollars.

Our Uzbekistan total mobile operating revenue also included revenue from sales of equipment and accessories and other revenue. In 2015, revenue from sales of equipment and accessories and other revenue in our Uzbekistan segment increased to US$1.3 million from US$1.1 million during 2014. The 26.8% increase in U.S. dollar terms and 45.4% increase in functional currency terms was mainly due to the promotion of smartphones sales.

Fixed-line Revenue

Our Uzbekistan total operating revenue from fixed-line services decreased by 22.2% to US$5.3 million in 2015 from US$6.8 million in 2014. The decrease was primarily due to price competition from the main operator UzbekTelecom, resulting in decreased fixed-line customers for Beeline.

Adjusted EBITDA

Our Uzbekistan adjusted EBITDA decreased by 5.1% to US$437 million in 2015 compared to US$461 million in 2014. In functional currency terms, our Uzbekistan adjusted EBITDA increased by 5.4% in 2015 primarily due to an increase of revenue, which was attributable to the fact that Beeline Uzbekistan price plans were denominated in U.S. dollars. In functional currency terms, our Uzbekistan adjusted EBITDA margin was 61.5% in 2015, which was 2.7 percentage points lower than in 2014 primarily due to increase in tax per customer and legal costs. Please see “ExplanatoryNote—Non-IFRS Financial Measures” for more information on how we calculate Adjusted EBITDA.

Certain Performance Indicators

As of December 31, 2015, we had approximately 9.9 million mobile customers in our Uzbekistan segment, representing a decrease of 5.5% from approximately 10.6 million mobile customers as of December 31, 2014. The decrease in our customer base in Uzbekistan was a result of the entry of one new mobile operator and there-entry of another.

In 2015, our mobile ARPU in Uzbekistan increased by 1.5% to US$5.7 compared to 2014, while in functional currency terms, mobile ARPU in Uzbekistan increased in 2015 by 12.8% compared to 2014 mainly due to growth of data ARPU driven by a higher usage of data.

In 2015, our mobile MOU in Uzbekistan increased by 1.1% to 528 from 522 in 2014 primarily due to the launch of offers with free traffic in exchange fortop-up commitment.

As of December 31, 2015, we had approximately 4.7 million data customers in Uzbekistan, consisting of approximately 4.7 million mobile data customers and an insignificant number of fixed-line data customers, compared to approximately 5.4 million mobile broadband customers and an insignificant number of fixed-line data customers as of December 31, 2014. The decrease was mainly due to the entry of one new mobile operator and there-entry of another.

HQ

For historical periods prior to the year ended December 31, 2016, we reported an “HQ and Others” segment, comprised of our current “HQ” segment and the results of our current “Others” category. As of December 31, 2016, “Others” is no longer a reportable segment in our financial statements. Therefore, we have restated our results and analysis for the years ended December 31, 2015 and 2014 to reflect our new HQ segment.

Year Ended December 31, 2016 Compared to Year Ended December 31, 2015

Our HQ Adjusted EBITDA increased by US$870 million for the year ended December 31, 2016 compared to 2015 to negative US$421 million, from negative US$1,291 million, primarily due to the US$900 million provision with respect to agreements with the SEC, DOJ and OM, included in operating expenses for the year ended December 31, 2015, that was not included in our consolidated total operating expenses for 2016. Please see “ExplanatoryNote—Non-IFRS Financial Measures” for more information on how we calculate Adjusted EBITDA.

Year Ended December 31, 2015 Compared to Year Ended December 31, 2014

Our HQ Adjusted EBITDA decreased by US$1,058 million for the year ended December 31, 2015 compared to the year ended December 31, 2014 to negative US$1,291 million in 2015, from negative US$233 million, primarily due to the US$900 million Uzbekistan provision with respect to agreements with the SEC, DOJ and OM, included in operating expenses for the year ended December 31, 2015, that was not included in our consolidated total operating expenses for 2014. Please see “ExplanatoryNote—Non-IFRS Financial Measures” for more information on how we calculate Adjusted EBITDA.

Italy

Accounting Treatment

On November 5, 2016, we completed a transaction to form a joint venture holding company with Hutchison, through which we jointly own and operate our historical WIND and Hutchison’s historical 3 Italia telecommunications businesses in Italy. Italy is no longer a reportable segment. We account for the Italy Joint Venture using the equity method. However, financial and operational information for Italy is included in this Annual Report on Form20-F because completion of the Italy Joint Venture occurred ten months into the 2016 financial year, and because the Italy Joint Venture is a significant part of our business.

All information related to the Italy Joint Venture is the sole responsibility of the Italy Joint Venture’s management, and no information contained herein, including, but not limited to, the Italy Joint Venture’s financial and industry data, market projections and strategy, has been prepared by or on behalf of, or approved by, our management. VEON Ltd. is not making, and has not made, any written or oral representation or warranty, express or implied, of any nature whatsoever, with respect to any Italy Joint Venture information included in this Annual Report on Form20-F, other than the financial information that is derived directly from our financial statements.

From January 1, 2016 to November 5, 2016, we classified our Italian business unit as an asset held for sale and discontinued operation in our consolidated financial statements. In connection with this classification, VEON Ltd. no longer accounted for depreciation and amortization expenses of the Italian assets. The financial data for 2015 and 2014 reflects the classification of Italy as an asset held for sale and a discontinued operation. The intercompany positions were disclosed as related party transactions and balances. Under the transaction, VEON Ltd. contributed its entire shareholding in the operations in Italy, in exchange for a 50% interest in the newly formed Italy Joint Venture. As a result, the company does not control the Italy Joint Venture’s operations in Italy. Please refer to Notes 6, 13 and 26 to our audited consolidated financial statements included elsewhere in this Annual Report on Form20-F for further information.

Included below is a comparison of the 10 months ended October 31, 2016 and 2015 and a comparison of the years ended December 31, 2015 and 2014, each accounting for WIND as a discontinued operation. For the effect of the two months ended December 31, 2016, for which we accounted the Italy Joint Venture as an equity investment, please see “—Consolidated results—Year Ended December 31, 2016 Compared to Year Ended December 31,2015—Non-operating Profits and Losses—Shares of Loss/(Profit) of Associates and Joint Ventures Accounted for Using the Equity Method.” For more information, please see “—Key Developments and Trends—Italy Joint Venture” and Note 6 to our audited consolidated financial statements included elsewhere in this Annual Report on Form20-F.

The Italy Joint Venture does not have any impact on VEON Ltd.’s current liquidity, as liquidity available at the level of the Italy Joint Venture is not available to VEON Ltd. due to covenants in debt agreements applicable to our historical WIND business, and now applicable to the Italy Joint Venture. The Italy Joint Venture results in a reduction of our net debt to Adjusted EBITDA, as neither the earnings nor the net debt of the Italy Joint Venture are included in the calculations or the determination of the covenant ratios.

Inflation

The inflation rates in Italy for the years ended December 31, 2016, 2015 and 2014, were 0.4%, 0.0% and (0.1)%, respectively.

Foreign Currency Translation

The functional currency of the Italy Joint Venture is the euro. As of December 31, 2016, 2015 and 2014, theeuro-U.S. dollar exchange rates used by VEON Ltd. to translate our historic WIND results were 0.95, 0.92 and 0.83 euro per U.S. dollar respectively, as provided by Bloomberg Finance L.P. During 2016, the average euro to U.S. dollar exchange rate was 0.3% higher than the average euro to U.S. dollar exchange rate during 2015. During 2015, the averageeuro-U.S. dollar exchange rate was 19.5% higher than the averageEuro-U.S. dollar exchange rate during 2014.

From November 5, 2016, the Italy Joint Venture has been deconsolidated and may use different exchange rates to report its results than those used by VEON Ltd.

Contractual Restrictions

The Italy Joint Venture is restricted from making dividend distributions and certain other payments to VEON Ltd. by existing covenants in the financing documents governing WIND’s secured debt, which restrictions now apply to the successor entity, the Italy Joint Venture.

Results of operations in US$

   10 months ended
October 31,
  Year ended
December 31,
  10 months
ended
October 31,
2015-2016
  Year ended
December 31,
2014-2015
 
   2016  2015  2015  2014  % change 
   in millions of U.S. dollars (except as indicated) 

Total operating revenue

   4,135   4,034   4,913   6,155   2.5  (20.2)% 

Service revenue

   3,701   3,726   4,450   5,537   (0.7)%   (19.6)% 

Sales of equipment, accessories and other

   434   308   463   618   41.2  (25.1)% 

Operating expenses

   2,511   2,504   3,035   3,739   0.3  (18.8)% 

Adjusted EBITDA

   1,624   1,530   1,878   2,416   6.1  (22.3)% 

Adjusted EBITDA margin

   39  38  38  39  1 p.p.   (1.1 p.p.
  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 

Results of operations in EUR

   10 months
ended
October 31,
  Year ended
December 31,
  10 months
ended
October 31,
2015-2016
  Year ended
December 31,
2014-2015
 
   2016  2015  2015  2014  % change 
   in millions of EUR (except as indicated) 

Total operating revenue

   3,708   3,616   4,428   4,633   2.6  (4.4)% 

Service revenue

   3,319   3,339   4,008   4,167   (0.6)%   (3.8)% 

Sales of equipment, accessories and other

   389   277   420   466   40.6  (10.0)% 

Operating expenses

   2,251   2,244   2,735   2,813   0.3  (2.8)% 

Adjusted EBITDA

   1,457   1,372   1,693   1,820   6.2  (7.0)% 

Adjusted EBITDA margin

   39  38  38  39  1 p.p.   (1.1 p.p.
  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 

Certain Performance Indicators

   10 months ended October 31,   Year ended December 31, 
   2016   2015   2015   2014 

Mobile

        

Customers in millions

   20.6    21.3    21.1    21.6 

ARPU in US$(1)

   12.8    12.5    12.5    14.6 

ARPU in EUR(1)

   11.5    11.2    11.3    11.3 

MOU in minutes(2)

   278    273    269    264 

Mobile data customers in millions(3)

   11.7    11.4    11.6    10.2 

Fixed-line

        

Broadband customers in millions(4)

   2.3    2.3    2.3    2.2 

(1)For our historical WIND business, ARPU is defined as the measure of the sum of mobile revenue in the period divided by the average number of mobile customers in the period (the average of each month’s average number of mobile customers (calculated as the average of the total number of mobile customers at the beginning of the month and the total number of mobile customers at the end of the month)) divided by the number of months in that period.
(2)For our historical WIND business in Italy, we calculate mobile MOU as the sum of the total traffic (in minutes) in a certain period divided by the average number of customers for the period (the average of each month’s average number of customers (calculated as the average of the total number of customers at the beginning of the month and the total number of customers at the end of the month)) divided by the number of months in that period.
(3)

For the Italy Joint Venture for the year ended December 31, 2016 and for our historical WIND business for the years ended December 31, 2015 and 2014, prepaid mobile customers are counted in the customer base if they have activated a SIM card in the last 13 months (with respect to new customers) or if they have recharged their mobile telephone credit in the last 13 months and have not requested that their SIM card be deactivated and have not switched to another telecommunications operator via mobile number portability during this period (with respect to existing customers), unless a fraud event has occurred. Postpaid customers in Italy are

counted in the customer base if they have an active contract unless a fraud event has occurred or the subscription is deactivated due to payment default or because they have requested and obtained through mobile number portability a switch to another telecommunications operator.
(4)In Italy, we measure fixed-line broadband customers for our historical WIND business based on the number of active contracts signed.

Ten Months Ended October 31, 2016 Compared to 10 Months ended October 31, 2015 for our Historical WIND Business

WIND’s total operating revenue in Italy increased by 2.5% to US$4,135 million in the ten months ended October 31, 2016 compared to US$4,034 million in the ten months ended October 31, 2015 (in functional currency terms, the increase was 2.6%), mainly due to the increase in the sale of mobile telephone handsets of high-range terminals and increased interconnection traffic revenue mainly due to the increase in the incoming volume of mobile termination traffic, only partially offset by the general reduction of volume and unit tariffs of SMS and MMS based on market trends.

WIND’s total operating revenue from services was US$3,701 million in the ten months ended October 31, 2016, representing a decrease of 1% compared to US$3,726 million in the ten months ended October 31, 2015 (in functional currency terms, the decrease was 1%). The decrease was mainly due to the difficult macroeconomic situation and the contraction of the market, which was partially offset by WIND’s ability to maintain a stable mobile customer base and revenue from the development of new offers dedicated to internet navigation on mobile phones.

Adjusted EBITDA

WIND’s Adjusted EBITDA increased by 6.1% to US$1,624 million in the ten months ended October 31, 2016 compared to US$1,530 million in the ten months ended October 31, 2015 (in functional currency terms, the increase was 6.2%). In addition to the effects described on total operating revenues, the increase is the result of the solid performance in mobile coupled with cost control activities during the period, including savings initiatives in relation to commercial and human resources costs.

Certain Performance Indicators

As of October 31, 2016, we had approximately 20.6 million mobile customers in Italy in our historical WIND business, representing a decrease of 3.0% from approximately 21.3 million mobile customers as of October 31, 2015. The customer base decrease was in line with the overall market contraction and mainly due to a more rational approach to promotions offered in the period by the main three operators.

In the ten months ended October 31, 2016, WIND’s mobile ARPU in Italy increased by 3% in U.S. dollar terms as well as in functional currency terms.

In the ten months ended October 31, 2016, WIND’s mobile MOU in Italy increased by 1.8% to 278 minutes from 273 minutes in the ten months ended October 31, 2015, primarily as a result of the increased diffusion in the market of bundles including free minutes for a fixed fee.

As of October 31, 2016, WIND had approximately 11.7 million mobile data customers, representing an increase of 2.7% from approximately 11.4 million mobile data customers as of October 31, 2015. The increase was mainly due to the increased demand for data in mobility coupled with a higher diffusion of smartphones in the market.

The fixed-line broadband customers for WIND as of October 31, 2016, were approximately 2.3 million in Italy, which was stable as compared to October 31, 2015. The increase was primarily due to the increased demand in Italy for broadband connections.

Year Ended December 31, 2015 Compared to Year Ended December 31, 2014 for our Historical WIND Business

WIND’s Italy total operating revenue was US$4,913 million during 2015, representing a decrease of 20.2% compared to US$6,155 million in 2014. In functional currency terms, the total operating revenue decreased by 4.4%.

WIND’s total operating revenue from services was US$4,450 million in 2015, representing a decrease of 19.6% compared to US$5,537 million in 2014 (in functional currency terms, decreased by 3.8%). The decrease in service revenue was mainly due to a decrease in voice services as a result of the difficult macroeconomic situation and the contraction of the market.

In 2015, we generated US$3,847 million of our service revenue from mobile and fixed-line telecommunication services, including revenue from, among others, traffic, roaming revenue from our customers travelling abroad, fees and contributions from our mobile and fixed-line (including internet) businesses, or 86.5% of our service revenue, which decreased by 20.5% from US$4,837 million of revenue in 2014, or 87.4% of our service revenue, in 2014 (in functional currency terms, decreased by 4.8%). The decrease was mainly due to the difficult macroeconomic situation and the contraction of the market, which was partially offset by WIND’s ability to maintain a stable mobile customer base and revenue from the development of new offers dedicated to internet navigation on mobile phones.

In 2015, we generated US$422 million of our service revenue from interconnection traffic, relating to incoming calls from other operators’ networks to our mobile and fixed-line networks, or 9.5% of our service revenue, representing a decrease of 16.7% compared to US$506 million of revenue in 2014, or 9.1% of the total operating revenue from services in 2014 (in functional currency terms, decreased by 0.3%). The decrease was due to the effect of the reduction of unit tariffs only partially offset by an increase in mobile traffic volume and by an increase in interconnection traffic from VAS.

In 2015, we generated US$138 million of our service revenue from other types of services, which mainly relate to leased lines and access fees charged to telecommunications operators and penalties charged to mobile and fixed-line customers, or 3.1% of our service revenue, representing a decrease of 4.7% compared to US$145 million in 2014, or 2.6% of our service revenue. The decrease compared to 2014 is mainly due to the exchange rate impact.

In functional currency terms, service revenue from other types of services increased by 15.7% over 2014 mainly due to services provided to MVNOs.

WIND’s total operating revenue also included revenue from sales of equipment, mainly relating to the sale of SIM cards, mobile and fixed-line phones and related accessories. In 2015, revenue from sales of equipment was US$327 million, representing an increase of 8.9% from US$301 million in 2014, which was primarily due to the increase in the sale of high-range terminals. In functional currency terms, revenue from sales of equipment increased by 30.4%.

In 2015, WIND generated US$136 million from the settlement of commercial disputes and penalties charged to suppliers, representing a decrease of 57.3% from US$318 million in 2014. In functional currency terms, the decrease of 48.2% was mainly due to higher proceeds from a settlement recognized in 2014.

Adjusted EBITDA

WIND’s adjusted EBITDA decreased by 22.3% to US$1,878 million in 2015 from US$2,416 million in 2014 (in functional currency terms, the decrease was 7.0%); in addition to the effects described on total operating revenues, the decrease was due to higher costs 2015 related to the tower services agreement with Galata

(following the sale by WIND of 90% of the shares of Galata in 2015 and to certain restructuring costs related to organizational streamlining and optimization). In functional currency terms, adjusted EBITDA margin in 2015 was 37.9%, which is 1.1 percentage points lower than the adjusted EBITDA margin in 2014.

Certain Performance Indicators

As of December 31, 2015, WIND had approximately 21.1 million mobile customers in Italy representing a decrease of 2.2% from approximately 21.6 million customers as of December 31, 2014. Our mobile customer base decrease in 2015 was in line with overall market contraction and mainly due to lower gross additions in the market coming from the more rational approach to promotions offered in 2015 by the main three operators.

In 2015, mobile ARPU in Italy decreased to US$12.5 from US$14.6. The decrease was mainly a result of the depreciation of functional currency against US$. In functional currency terms ARPU was stable at EUR11.3.

In 2015, mobile MOU in Italy increased by 1.9% to 269 from 264 in 2014, primarily due to the increased diffusion in the market of bundles including free minutes for a fixed fee.

As of December 31, 2015, WIND had approximately 11.6 million mobile data customers in Italy, representing an increase of approximately 14.3% over the approximately 10.2 million mobile data customers as of December 31, 2014. The increase was mainly driven by the increased demand for data in mobility coupled with a higher diffusion of smartphones in the market.

As of December 31, 2015, WIND had approximately 2.3 million fixed-line broadband customers in Italy, representing an increase of approximately 3.1% over the approximately 2.2 million mobile broadband customers as of December 31, 2014. The increase was mainly driven by the increased demand in Italy for broadband connections.

Liquidity and Capital Resources

The data for 2015 and 2014 reflects the classification of WIND as a discontinued operation. The data for 2016 reflects 10 months of WIND classified as a discontinued operation and two months of WIND classified as an equity investment. For more information, please see “Explanatory Note—Accounting Treatment of our Historical WIND Business and the new Italy Joint Venture” and Note 6 to our audited consolidated financial statements included elsewhere in this Annual Report on Form20-F.

The Italy Joint Venture does not have any impact on VEON Ltd.’s current liquidity, as liquidity available at the level of the Italy Joint Venture is not available to VEON Ltd. due to covenants in debt agreements. The Italy Joint Venture results in a reduction of our net debt to Adjusted EBITDA ratio, as neither the earnings nor the net debt of the Italy Joint Venture are included in the calculations or the determination of the covenant ratios.

Working Capital

As of December 31, 2016, we had negative working capital of US$2,007 million, compared to negative working capital of US$156 million as of December 31, 2015. Working capital is defined as current assets less current liabilities. The change in our working capital as of December 31, 2016 compared to December 31, 2015 was primarily due to increased current financial liabilities, mainly as a result of GTH Finance B.V.’s newly-issued senior notes; increased other liabilities, mainly due to the Pakistan Merger; decreased current financial assets, mainly due to maturing term deposits in banks; decreased cash and cash equivalents, mainly due to investments in property and equipment, and utilization of income tax advances against current income tax liabilities. This was partially offset by the decreased provision with the respect to the agreements with the SEC, DOJ and OM, increased trade and other receivables and an increase in other assets, mainly due to the Warid consolidation.

As of December 31, 2015, we had negative working capital of US$156 million, compared to negative working capital of US$938 million as of December 31, 2014. The change in our working capital as of December 31, 2015 compared to December 31, 2014 was mainly due to the classification of Italy as an asset held for sale and the additional provisions with respect to the agreements with the SEC, DOJ and OM and other legal costs.

Our working capital is monitored on a regular basis by management. Our management expects to repay our debt as it becomes due from our operating cash flows or through additional borrowings. Although we have a negative working capital, our management believes that our cash balances and available credit facilities are sufficient to meet our present requirements.

Consolidated Cash Flow Summary

The following table shows our cash flows as of and for the years ended December 31, 2016, 2015 and 2014 (in millions of U.S. dollars):

   As of and for the year ended
December 31,
 
   2016  2015  2014 
   (in millions of U.S. dollars) 

Cash flow data:

    

Net cash from/(used in) operating activities

   1,875   2,033   5,279 

from continued operations

   1,192   1,104   4,613 

from discontinued operations

   683   929   666 

Net cash from/(used in) investing activities

   (2,671  (2,634  (3,977
  

 

 

  

 

 

  

 

 

 

from continued operations

   (2,022  (2,494  (2,993

from discontinued operations

   (649  (140  (984
  

 

 

  

 

 

  

 

 

 

Net cash from/(used in) before financing activities

   (796  (601  1,302 

Net cash from/(used in) financing activities

   (126  (1,439  1,329 

from continued operations

   (106  (732  2,007 

from discontinued operations

   (20  (707  (678
  

 

 

  

 

 

  

 

 

 

During the years ended December 31, 2016, 2015 and 2014, we generated positive cash flow from our operating activities and negative cash flow from investing activities. Cash flow used in financing activities was negative during 2016 and 2015 and positive during 2014. The negative cash flow from financing activities during 2016 was mainly due to dividends paid tonon-controlling interests and dividends paid to equity holders of the parent. The negative cash flow from financing activities during 2015 was mostly due to repayment of existing borrowings during 2015, partially offset by cash flows from new loans and bonds issued during 2015 and proceeds received from the completion of the sale by GTH of anon-controlling 51% interest in OTA to theFonds National d’Investissement. The positive cash flow from financing activities during 2014 was mostly due to an increase in cash flows from new loans and bonds issued during 2014, partially offset by repayments of our existing facilities and dividend payments to our shareholders andnon-controlling interest.

Operating Activities

During 2016, net cash flows from operating activities decreased from US$2,033 million of net cash flows from operating activities during 2015 to US$1,875 million in 2016. The decrease in net cash flows from operating activities was primarily due to higher payments for the provision for losses, higher investment in working capital and decreased cash flows from discontinued operations, partially offset by increased operating profit and lower income tax payment.

The cash flow from our operating activities in 2016 was impacted primarily by the payment of US$795 million of fines and disgorgements in relation to agreements with the SEC, DOJ and OM, related legal costs of US$24 million as of December 31, 2016, and US$255 million cash outflow related to the performance transformation program.

During 2015, net cash flows from operating activities were US$2,033 million, a 61% decrease from the US$5,279 million of net cash flows from operating activities during 2014. The decrease in net cash flows from operating activities was primarily due to lower cash generated by our operations impacted by local currencies devaluation partially offset by lower interest paid during 2015. The cash flow from our operating activities in 2015 was impacted by the completion of the sale by GTH of anon-controlling 51% interest in OTA to theFonds National d’Investissement, resulting in payments to the bank of Algeria of US$1.1 billion, payments to Cevital of US$50 million, and withholding tax of US$243 million related to thepre-closing dividend.

Investing Activities

Our investing activities included payments related to the purchase of equipment, frequency permissions and licenses, capitalized customer acquisition costs, software and other assets as a part of the ongoing development of our mobile networks and fixed-line business.

During 2016, our total payments for purchases of property and equipment, intangible assets, software and other assets were approximately US$1,651 million compared to US$2,207 million during 2015. The decrease was primarily due to decreased capital expenditures in Russia, functional currency depreciation against the U.S. dollar in Ukraine and decreased capital expenditures in Pakistan due to network modernization completed in 2015. This decrease was partially offset by prepayments for inventory made in Uzbekistan. In addition, we recorded a decrease from the disposal of discontinued operations of US$325 million, we received US$19 million from bank deposit accounts, paid US$87 million for purchased financial assets and recorded US$649 million of cash outflows from discontinued operations during 2016.

The cash flow from our investing activities in 2015 was impacted primarily by cash capital expenditures driven network investments, increased bank deposit accounts and cash receipts from investments in financial assets. During 2015, the cash flow from investing activities in the discontinued operations was positive due to net proceeds from the sale of towers in Italy.

During 2015, our total payments for purchases of property and equipment, intangible assets, software and other assets were approximately US$2,207 million compared to US$3,501 million during 2014. The decrease was primarily due to the local currencies’ devaluations against the U.S. dollar as the majority of the purchases are performed in local currencies. In addition, we have placed on deposit with financial institutions US$361 million and recorded US$140 million of cash outflows from discontinued operations during 2015. See also “—Acquisitions and Dispositions” below.

Acquisitions and Dispositions

For information regarding our acquisitions and dispositions, see Note 6 to our audited consolidated financial statements included elsewhere in this Annual Report on Form20-F.

Financing Activities

During 2016, we repaid approximately US$1,816 million of indebtedness and raised approximately US$1,882 million, which amounts exclude the financing activities in relation to our historical WIND operations in Italy. As of December 31, 2016, the principal amounts of our external indebtedness for bank loans, bonds, equipment financing and loans from others amounted to approximately US$10.5 billion, compared to US$9.5 billion as of December 31, 2015. The increase in the principal amounts of our external indebtedness is mainly the result of the issuance of US$1.2 billion of bonds by GTH Finance B.V.

During 2015, we repaid approximately US$4,840 million of indebtedness and raised approximately US$2,052 million, which amounts exclude the financing activities in relation to our historical WIND operations in Italy, following the classification of WIND as a discontinued operation in connection with the Italy Joint Venture. As of December 31, 2015, the principal amounts of our external indebtedness for bank loans, bonds, equipment financing, and loans from others amounted to approximately US$9.5 billion, compared to US$26.4 billion as of December 31, 2014. The decrease of the principal amounts of our external indebtedness is mainly the result of classifying our Italian operations as discontinued operations, the net repayment of indebtedness and foreign exchange revaluations.

During 2014, we repaid approximately US$3,765 million of indebtedness and raised approximately US$5,859 million, which amounts exclude the financing activities in relation to our historical WIND operations in Italy following the classification of WIND as a discontinued operation in connection with the Italy Joint Venture.

Information about our indebtedness is presented below. Many of the agreements relating to this indebtedness contain various covenants, including financial covenants relating to our financial performance or financial condition, as well as negative pledges, compliance with laws requirements, and restrictions on mergers, acquisitions and certain asset disposals, subject to agreed exceptions. In addition, certain of these agreements subject certain of our subsidiaries to restrictions on their ability to pay dividends, make loans or repay debts to us. Our financing agreements have various customary events of default which can be triggered by events includingnon-payment, breach of applicable covenants, loss of certain mobile licenses,non-payment cross-default, cross-acceleration, certain judgment defaults, certain material adverse events and certain insolvency events. Some of our financing agreements also contain “change of control” provisions that may allow the lenders to cancel the facility and/or to require us to make a prepayment if a person or group of persons (with limited exclusions) acquire beneficial or legal ownership of, or control over more than 50.0% of, the voting share capital, or in certain cases of VEON Ltd., ceases to control more than 50.0% of the borrower’s voting share capital.

On February 16, 2017, we entered into a new multi-currency term loan and revolving facilities agreement for up to US$2.25 billion for VimpelCom Holdings B.V., see “Item 5—Key Developments andTrends—Multi-Currency Term Loan And Revolving Facilities Agreement and Exhibit 2.6 to this Annual Report on Form 20-F.” For additional information on our outstanding indebtedness, please refer to the notes to our audited consolidated financial statements included elsewhere in this Annual Report on Form20-F. For information relating to our financing activities in 2016, and the period subsequent to December 31, 2016, see Note 18 and Note 28, respectively, to our audited consolidated financial statements included elsewhere in this Annual Report on Form20-F. For a description of some of the risks associated with certain of our indebtedness, please refer to the sections of this Annual Report on Form20-F entitled “Item 3—Key Information—D. Risk Factors—Risks Related to Our Business—Substantial amounts of indebtedness and debt service obligations could materially decrease our cash flow, adversely affect our business and financial condition and prevent us from raising additional capital,” “Item 3—Key Information—D. Risk Factors—Risks Related to Our Business—We may not be able to raise additional capital,” and “Item 3—Key Information—D. Risk Factors—Risks Related to Our Business—A disposition by one or both of our largest shareholders of their respective stakes in VEON Ltd. or a change in control of VEON Ltd. could harm our business.”

The following table provides a summary of our outstanding indebtedness with an outstanding principal balance exceeding US$30.0 million as of December 31, 2016, excluding indebtedness of the Italy Joint Venture.

Borrower

Type ofdebt/original
lender

Interest rate

Outstanding
debt
(in millions)

Maturity date

Guarantor

Security

VimpelCom Holdings B.V.Notes6.2546%US$349March 1, 2017PJSC VimpelComNone
VimpelCom Holdings B.V.Notes7.5043%US$1,280March 1, 2022PJSC VimpelComNone
VimpelCom Holdings B.V.Notes9.00%US$198
(RUB 12,000)
February 13, 2018PJSC VimpelComNone
VimpelCom Holdings B.V.Notes5.20%US$571February 13, 2019PJSC VimpelComNone
VimpelCom Holdings B.V.Notes5.95%US$983February 13, 2023PJSC VimpelComNone
GTH Finance B.V.Notes6.25%US$500April 26, 2020VimpelCom HoldingsNone
GTH Finance B.V.Notes7.25%US$700April 26, 2023VimpelCom HoldingsNone
VimpelCom Amsterdam B.V.Loan from China Development Bank Corp.6 month LIBOR plus 3.30%US$332December 21, 2020PJSC VimpelComNone
VimpelCom Amsterdam B.V.Loan from HSBC Bank plc1.72%US$191July 31, 2022EKN, PJSC VimpelComNone
VimpelCom Amsterdam B.V.(1)Loan from AO “Alfa-Bank”1 month LIBOR
plus 3.25%
US$500April 17, 2017VimpelCom HoldingsNone
VimpelCom Amsterdam B.V.(2)Loan from AO “Alfa-Bank”1 month LIBOR
plus 3.25%
US$500May 3, 2017VimpelCom HoldingsNone
VimpelCom Amsterdam B.V.Loan from ING Bank N.V.6 month LIBOR
plus 1.08%
US$78October 16, 2023EKN, VimpelCom HoldingsNone
PJSC VimpelComLoan from VIP Finance Ireland Limited (funded by the issuance of loan participation notes by VIP Finance Ireland)9.125%US$499April 30, 2018NoneNone
PJSC VimpelComLoan from VIP Finance Ireland (funded by the issuance of loan participation notes by VIP Finance Ireland)7.748%US$651February 2, 2021NoneNone
PJSC VimpelComRUB denominated bonds10.00%US$248
(RUB 15,052)
March 8, 2022(3)NoneNone
PJSC VimpelComRUB denominated bonds11.90%US$412
(RUB 25,000)
October 3, 2025(4)NoneNone
PJSC VimpelComLoan from Sberbank12.75%(5)US$435
(RUB 26,357)
April 11, 2018NoneNone
PJSC VimpelComLoan from Sberbank12.75%(6)US$92
(RUB 5,556)
May 29, 2017NoneNone
PJSC VimpelComLoan from Sberbank11.55%US$495
(RUB 30,000)
June 29, 2018NoneNone
PJSC VimpelComLoan from HSBC Bank plc, Nordea Bank AB (publ)3 month MosPRIME plus 1.00%US$38 (RUB2,278)April 30, 2019EKNNone
PMCLSyndicated loan via MCB Bank Limited6 month KIBOR plus 1.25%US$48
(PKR5,000)
May 16, 2019NoneCertain assets
of PMCL(7)

Borrower

Type ofdebt/original
lender

Interest rate

Outstanding
debt
(in millions)

Maturity date

Guarantor

Security

PMCLLoan from Habib Bank Limited6 month KIBOR plus 1.15%US$36
(PKR3,750)
May 16, 2019NoneCertain assets
of PMCL(7)
PMCLLoan from United Bank Limited6 month KIBOR plus 1.10%US$34
(PKR3,600)
May 16, 2021NoneCertain assets
of PMCL(7)
PMCLSukuk Certificates3 month KIBOR plus 0.88%US$66
(PKR6,900)
December 22, 2019NoneCertain assets
of PMCL(7)
PMCLLoan from MCB Bank Limited6 month KIBOR plus 0.80%US$48
(PKR5,000)
December 23, 2020NoneCertain assets
of PMCL(7)

PMCL

Loan from ING Bank N.V.6 month LIBOR plus 1.90%US$231December 31, 2020EKNCertain assets
of PMCL(7)
PMCLSyndicatedmark-up agreement via Habib Bank Limited6.00%US$60 (PKR6,268)December 31, 2023NoneCertain assets
of PMCL(7)
PMCLSyndicatedmark-up agreement via Habib Bank Limited6.00%US$40 (PKR4,154)December 31, 2023NoneCertain assets
of PMCL(7)
BDCLSenior Notes8.625%US$300May 6, 2019NoneNone
OTASyndicated Loan FacilityBank of AlgeriaRe-Discount Rate plus 2.00%US$340
(DZD37,500)
September 30, 2019NoneDividend
assignment
Other loans, equipment financing and capital lease obligations—  —  US$234—  —  —  

(1)On March 29, 2017, we entered into an agreement to amend and extend this facility until October 17, 2017. Pursuant to this agreement, VimpelCom Holdings B.V. has replaced VimpelCom Amsterdam B.V. as the borrower and the guarantee from VimpelCom Holdings B.V. was terminated. In addition, VimpelCom Holdings B.V. granted AO “Alfa-Bank” the right to novate some of the principal amount of the facility to other lenders. On March 29, 2017, VimpelCom Holdings B.V. received confirmation that US$350 of the extended facility had been novated by AO “Alfa-Bank” to Sberbank.
(2)We anticipate that we will enter into an agreement to amend and extend this facility prior to the maturity date.
(3)These bonds were subject to an investor put option at March 17, 2017 which was exercised. For further information, see Note 28 to our audited consolidated financial statements included elsewhere in this Annual Report on Form 20-F.
(4)These bonds are subject to an investor put option at October 13, 2017.
(5)The fixed interest rate applicable to these loans ranges from 9.0% to 14.0% depending on certain conditions set out in the agreements.
(6)The fixed interest rate applicable to these loans ranges from 10.75% to 14.0% depending on certain conditions set out in the agreements.
(7)Charges over moveable fixed assets, receivables, cash balances, investments, cash collections and book debts.

Cash and deposits subject to currency and contractual restrictions

As of December 31, 2016, the cash and deposit balances of VEON Group were equal to US$3,327 million. US$1,715 million (52% of total group cash and deposits) were denominated in U.S. dollars and approximately 80% of the U.S. dollar denominated cash is held in VEON Group headquarter entities.

As of December 31, 2016, the cash and deposits balances in Uzbekistan of US$727 million and Ukraine of US$3 million were restricted from repatriation due to local government or central bank regulations. As part of the closing of the transaction and settlement with the Algerian Government on January 30, 2015, the foreign exchange and import restrictions put in place by the Bank of Algeria against OTA on April 15, 2010 prohibiting the repatriation of cash balances in Algeria were lifted. Algerian foreign exchange regulations continue, however, to require strict regulatory approval before a company can engage in certain foreign exchange transactions. Bangladesh has similar requirements. For more information about the currency restrictions in our countries of operation, see “—Certain Ongoing Factors Affecting Our Financial Position and Results of Operations—Foreign

Currency Controls and Currency Restrictions,” “Item 3—Key Information—D. Risk Factors—Risks Related to Our Business—We are exposed to foreign currency exchange loss and currency fluctuation and convertibility risks,” “Item 3—Key Information—D. Risk Factors—Risks Related to Our Business—As a holding company, VEON Ltd. depends on the ability of its subsidiaries to pay dividends and therefore on the performance of its subsidiaries, and is affected by changes in exchange controls and currency restrictions in the countries in which its subsidiaries operate” and “Item 3—Key Information—D. Risk Factors—Risks Related to Our Markets—The banking systems in many countries in which we operate remain underdeveloped, there are a limited number of creditworthy banks in these countries with which we can conduct business and currency control requirements restrict activities in certain markets in which we have operations,” as well as Notes 21 and 26 to our audited consolidated financial statements included elsewhere in this Annual Report on Form20-F.

Certain of the agreements relating to our indebtedness subject our subsidiaries to restrictions on their ability to pay dividends, make loans or repay debts to us. For additional information on our indebtedness, please see “—Financing Activities” and the notes to our audited consolidated financial statements included elsewhere in this Annual Report on Form20-F. For a description of some of the risks associated with certain of our indebtedness, please see “Item 3—Key Information—D. Risk Factors—Risks Related to Our Business—Substantial amounts of indebtedness and debt service obligations could materially decrease our cash flow, adversely affect our business and financial condition and prevent us from raising additional capital,” and “Item 3—Key Information—D. Risk Factors—Risks Related to Our Business—We may not be able to raise additional capital.”

Earnings subject to indefinite investment

During 2016, we recorded a deferred tax liability of US$73 million relating to the tax effect of our undistributed profits that will be distributed in the foreseeable future, primarily in relation to our Russian, Algerian and Pakistani operations. The undistributed earnings of our foreign subsidiaries (outside the Netherlands) which are indefinitely invested and will not be distributed in the foreseeable future, amounted to approximately US$8,495 million as of December 31, 2016. For more information, please see Note 11 to our audited consolidated financial statements included elsewhere in this Annual Report on Form20-F.

Other Countries

Kazakhstan

The national currency of the Republic of Kazakhstan is the Kazakh tenge. We have determined that the functional currency of our subsidiary in Kazakhstan is the Kazakh tenge, as it reflects the economic substance of the underlying events and circumstances of the company. The Kazakh tenge is not a convertible currency outside Kazakhstan. As of December 31, 2016, 2015 and 2014, the official National Bank of Kazakhstan tenge-U.S. dollar exchange rates were 333.29, 339.47 and 182.35 Kazakh tenge per U.S. dollar, respectively. During 2016, the average Kazakh tenge to U.S. dollar exchange rate was 53.8% higher than the average Kazakh tenge to U.S. dollar exchange rate during 2015. During 2015, the average Kazakh tenge-U.S. dollar exchange rate was 24.1% higher than the average Kazakh tenge-U.S. dollar exchange rate during 2014.

Kyrgyzstan

The national currency of Kyrgyzstan is the Kyrgyz som. We have determined that the functional currency of our subsidiary in Kyrgyzstan is the Kyrgyz som, as it reflects the economic substance of the underlying events and circumstances of the company. The Kyrgyz som is not a convertible currency outside Kyrgyzstan. As of December 31, 2016, 2015 2014 and 2013,2014, the official National Bank of the Kyrgyz Republic Kyrgyz som-U.S. dollar exchange rates were 69.23, 75.90 58.89 and 49.2558.89 Kyrgyz som per U.S. dollar, respectively. During 2016, the average Kyrgyz som to U.S. dollar exchange rate was 8.4% higher than the average Kyrgyz som to U.S. dollar exchange rate during 2015. During 2015, the average Kyrgyz som-U.S. dollar exchange rate was 20.2% higher than the average Kyrgyz som-U.S. dollar exchange rate during 2014. During 2014, the average Kyrgyz som-U.S. dollar exchange rate was 10.8% higher than the average Kyrgyz som-U.S. dollar exchange rate during 2013.

Armenia

The national currency of Armenia is the Armenian dram. We have determined that the functional currency of our subsidiary in Armenia is the Armenian dram, as it reflects the economic substance of the underlying events and circumstances of the company. The Armenian dram is not a convertible currency outside Armenia. As of December 31, 2016, 2015 2014 and 2013,2014, the official Central Bank of Armenia Armeniandram-U.S. dollar exchange rates were 483.94, 483.75 474.97 and 405.64474.97 Armenian drams per U.S. dollar, respectively. During 2016, the average Armenian dram to U.S. dollar exchange rate was 0.6% higher than the average Armenian dram to U.S. dollar exchange rate during 2015. During 2015, the average Armeniandram-U.S. dollar exchange rate was 14.9% higher than the average Armeniandram-U.S. dollar exchange rate during 2014. During 2014, the average Armenian dram-U.S. dollar exchange rate was 1.5% higher than the average Armenian dram-U.S. dollar exchange rate during 2013.

Tajikistan

The national currency of Tajikistan is the Tajik somoni. The Tajik somoni is not a convertible currency outside Tajikistan. We have determined that the functional currency of our subsidiary in Tajikistan is the U.S. dollar, as it reflects the economic substance of the underlying events and circumstances of the company because the company generates most of its revenue from international traffic termination which is priced and paid in the U.S. dollars. In addition, a substantial part of capital expenditures is purchased from international suppliers and priced and paid in the U.S. dollars.

Georgia

The national currency of Georgia is the Georgian lari. We have determined that the functional currency of our subsidiary in Georgia is the Georgian lari, as it reflects the economic substance of the underlying events and circumstances of the company. The Georgian lari is not a convertible currency outside Georgia. As of December 31, 2016, 2015 2014 and 2013,2014, the official National Bank of Georgia Georgian lari-U.S. dollar exchange rates were 2.65, 2.39, 1.86 and 1.741.86 Georgian lari per U.S. dollar, respectively. During 2016, the average Georgian lari to U.S. dollar exchange rate was 4.3% higher than the average Georgian lari to U.S. dollar exchange rate during 2015. During 2015, the average Georgian lari-U.S. dollar exchange rate was 28.6% higher than the average Georgian lari-U.S. dollar exchange rate during 2014. During 2014, the average Georgian lari-U.S. dollar exchange rate was 6.2% higher than the average Georgian lari-U.S. dollar exchange rate during 2013.

Laos

The national currency of Laos is the Lao kip. We have determined that the functional currency of our subsidiary in Laos is the Lao kip, as it reflects the economic substance of the underlying events and circumstances of the company. The Lao kip is not a convertible currency outside Laos. As of December 31, 2016, 2015 and 2014, 2013, Laokip-U.S. dollar exchange rates were 8,184.00, 8,148.00 8,099.05 and 8,021.508,099.05 Lao kip per U.S. dollar respectively, as provided by Bloomberg Finance L.P. During 2016, the average Lao kip to U.S. dollar exchange rate was 0.1% lower than the average Lao kip to U.S. dollar exchange rate during 2015. During 2015, the average Laokip-U.S. dollar exchange rate was 1.0% higher than the average Laokip-U.S. dollar exchange rate during 2014. During 2014,

Italy Joint Venture

For a discussion of foreign currency translation for the average Lao kip-U.S. dollar exchange rate was 2.7% higher than the average Lao kip-U.S. dollar exchange rate during 2013.Italy Joint Venture, please see “—Italy—Foreign Currency Translation.”

Italy

We have determined that the functional currency of WIND Italy is the Euro. As of December 31, 2015, 2014 and 2013, the Euro-U.S. dollar exchange rates were 0.92, 0.83 and 0.73 Euro per U.S. dollar respectively, as provided by Bloomberg Finance L.P. During 2015, the average Euro-U.S. dollar exchange rate was 19.5% higher than the average Euro-U.S. dollar exchange rate during 2014. During 2014, the average Euro-U.S. dollar exchange rate was 0.1% higher than the average Euro-U.S. dollar exchange rate during 2013.

We have implemented a number of risk management activities to minimize currency risk and exposure in certain of the countries in which we, operate,or the Italy Joint Venture operates, as further described in the section of this Annual Report on Form20-F entitled “Item 11—Quantitative and Qualitative Disclosures About Market Risk.”

Foreign Currency Controls and Currency Restrictions

We face currency restrictions or local regulations that impact our ability to extract cash from some of our operating companies.

The official currency in Uzbekistan is not convertible outside Uzbekistan due to local government or banking regulations, delays and restrictions on exchange rates. In addition, currency restrictions have made it difficult to acquire equipment produced outside of Uzbekistan for use in building and maintaining the company’s telecommunications network. In December 2016, a draft Resolution of the President of Uzbekistan was introduced outlining reforms in currency control planned in 2017, including gradual introduction of free conversion of currency. However, it is not yet clear what the changes will be, and when they will be introduced.

In Ukraine, “Kyivstar” JSC cannot expatriate dividends to VEON Ltd. because of restrictions imposed by the National Bank of Ukraine in 2014 to regulate money, credit and currency in Ukraine. Although several of these restrictions were substantially softened and partially abolished in June 2016, several restrictions remain in place in order to prevent any negative impact of currency outflow on the financial market. For example, only dividends accrued in 2014-2015 may be distributed; the monthly amount subject to repatriation is limited to US$5.0 million (in equivalent); there is a detailed examination by the National Bank of Ukraine of all foreign currency purchases at the inter-bank currency market for more than US$50,000 equivalent; the purchase of currency (not to exceed US$50,000 equivalent) cannot be made earlier than on the third working day; there is a ban on the purchase of foreign currency if a client has a US$25,000 equivalent existing already on its accounts; and there is an obligatory sale of 65% of incomings in a foreign currency. For more information about risks related to currency exchange rate fluctuations, see “Item 11—Quantitative and Qualitative Disclosures About Market Risk” and Notes 5 and 18 to our audited consolidated financial statements included elsewhere in this Annual Report on Form20-F.

The banking system in Algeria is still in a period of improvement. The Central Bank has increased the controls on banks, imports (including the implementation of specific licenses for some products), and on the international transfers of funds. From October 2013, a special dispensation from the Bank of Algeria was required for importing 3G equipment and systems. The dispensation was granted in October 2013 and required prior approval from the ARPT and the MPTIC of the detailed lists of equipment and systems to be imported. In addition, there was a ban in place for ournon-3G equipment and systems, which, together with the approval procedure for 3G equipment and systems, caused delays in our procurement process. However, the ban was lifted on January 28, 2015, and from that date, Optimum has been able to import equipment and exchange foreign currency.

In Bangladesh, strict foreign exchange regulations require regulatory approval before a company can engage in certain foreign exchange transactions.

Similarly, in Pakistan, foreign currency financing agreements must be registered with the State Bank of Pakistan, and if there is a default, any default interest payment may require regulatory approval. In addition, the State Bank of Pakistan’s approval is also required for hedging loans denominated in foreign currencies.

Tax

In the future, we expect that our results of operations may be affected by a new finance law in Algeria, coming into effect in 2017, which will increase VAT from 7% to 19% on data services and from 17% to 19% on voice services, and additionally, will increase taxes on recharges from 5% to 7%.

For more information on the regulatory environment in which we operate, see Exhibit 99.2—Regulation of Telecommunications.

Certain Performance Indicators

The following discussion analyzes certain operating data, including Adjusted EBITDA, mobile customers, mobile MOU, mobile ARPU, mobile data customers and fixed-line broadband customers that are not included in our financial statements. We provide this operating data because it is regularly reviewed by our management and our management believes it is useful in evaluating our performance from period to period as set out below. Our management believes that presenting information about Adjusted EBITDA, customers, mobile MOU, mobile ARPU and mobile data customers is useful in assessing the usage and acceptance of our mobile and broadband products and services. This operating data is unaudited.

Adjusted EBITDA

The following table shows our Adjusted EBITDA and Adjusted EBITDA margin for the years ended December 31, 2016, 2015 and 2014. Adjusted EBITDA and Adjusted EBITDA margin arenon-IFRS financial measures.

   Year ended December 31, 
   2016  2015(1)  2014(1) 
   (in millions of U.S. dollars) 

Other data:

  

Adjusted EBITDA(1)

   3,232   2,875   5,560 

Adjusted EBITDA margin(1)

   36.4  29.9  41.2

(1)Please see “ExplanatoryNote—Non-IFRS Financial Measures” for more information on how we calculate Adjusted EBITDA and Adjusted EBITDA Margin.

A reconciliation of Adjusted EBITDA to profit/(loss) before tax for the years ended December 31, 2016, 2015 and 2014, is presented below.

   Year ended December 31, 
   2016  2015  2014 
   (in millions of U.S. dollars) 

Adjusted EBITDA

   3,232   2,875   5,560 

Depreciation

   (1,439  (1,550  (1,996

Amortization

   (497  (517  (647

Impairment loss

   (192  (245  (976

Loss on disposals ofnon-current assets

   (20  (39  (68

Finance costs

   (830  (829  (1,077

Finance income

   69   52   52 

Othernon-operating losses/(gains)

   (82  (42  121 

Shares of (loss)/profit of associates and joint ventures accounted for using the equity method

   48   14   (38

Impairment of associates and joint ventures accounted for using the equity method

   (99  —     —   

Net foreign exchange gain/(loss)

   157   (314  (556

Profit/(loss) before tax

   347   (595  375 

The following table shows our cash flows as of and for the years ended December 31, 2016, 2015 and 2014.

   As of and for the year ended
December 31,
 
   2016  2015  2014 
   (in millions of U.S. dollars) 

Cash flow data:

    

Net cash from/(used in) operating activities

   1,875   2,033   5,279 

from continued operations

   1,192   1,104   4,613 

from discontinued operations

   683   929   666 

Net cash from/(used in) investing activities

   (2,671  (2,634  (3,977
  

 

 

  

 

 

  

 

 

 

from continued operations

   (2,022  (2,494  (2,993

from discontinued operations

   (649  (140  (984
  

 

 

  

 

 

  

 

 

 

Net cash from/(used in) before financing activities

   (796  (601  1,302 

Net cash from/(used in) financing activities

   (126  (1,439  1,329 

from continued operations

   (106  (732  2,007 

from discontinued operations

   (20  (707  (678
  

 

 

  

 

 

  

 

 

 

Mobile Customers

We offer both postpaid and prepaid services to mobile customers. As of December 31, 2016, the number of our mobile customers reached 207.5 million. Mobile customers are generally customers in the registered customer base as of a given measurement date who engaged in a revenue generating activity at any time during the three months prior to such measurement date. Such activity includes any outgoing calls, customer fee accruals, debits related to service, outgoing SMS and MMS, data transmission and receipt sessions, but does not include incoming calls, SMS and MMS or abandoned calls. Our total number of mobile customers also includes customers using mobile internet service via USB modems. The following table indicates our mobile customer figures in millions for the periods indicated:

   As of December 31, 
   2016   2015   2014 

Russia

   58.3    59.8    57.2 

Pakistan

   51.6    36.2    38.5 

Algeria

   16.3    17.0    17.7 

Bangladesh

   30.4    32.3    30.8 

Ukraine

   26.1    25.4    26.2 

Uzbekistan

   9.5    9.9    10.6 

Others(1)

   15.3    15.7    16.1 

Total number of mobile customers(2)

   207.5    196.3    197.1 
  

 

 

   

 

 

   

 

 

 

(1)Includes operations in Kazakhstan, Kyrgyzstan, Armenia, Tajikistan, Georgia and Laos for all periods. For a discussion of the treatment of our “Others” category and our operations in Kazakhstan for each of the periods discussed in this Annual Report on Form20-F, please see “—Reportable Segments.”
(2)The customer numbers for 2016, 2015 and 2014 have been adjusted to remove customers in operations that have been sold and exclude (i) the customers in our historical WIND business as of December 31, 2014 and 2015 and (ii) the customers in the new Italy Joint Venture as of December 31, 2016.

MOU

Mobile MOU measures the monthly average minutes of voice service use per mobile customer. We generally calculate mobile MOU by dividing the total number of minutes of usage for incoming and outgoing calls during the relevant period (excluding guest roamers) by the average number of mobile customers during the period and dividing by the number of months in that period.

The Algeria, Pakistan and Bangladesh segments for the years ended December 31, 2013 and 2012 measured mobile MOU based on billed minutes, which is calculated by the total number of minutes of usage for outgoing calls (and for Pakistan also includes minutes of usage generated from incoming revenue). This definition differs from the definition of MOU above. Mobile MOU in the Algeria, Pakistan and Bangladesh segments has been restated to use the group definition for the years ended December 31, 2016, 2015 and 2014.

ARPU

Mobile ARPU measures the monthly average revenue per mobile user. We generally calculate mobile ARPU by dividing our mobile service revenue during the relevant period, including data revenue, roaming revenue and interconnect revenue, but excluding revenue from connection fees, sales of handsets and accessories and othernon-service revenue, by the average number of our mobile customers during the period and dividing by the number of months in that period.

Mobile Data Customers

Mobile data customers are mobile customers who have engaged in revenue generating activity during the three months prior to the measurement date as a result of activities including USB modem Internet access using 2.5G/3G/4G/LTE/HSPA+ technologies. Our historical WIND business measures mobile data customers based on

the number of active contracts signed and includes customers who have performed at least one mobile Internet event during the previous month. For Algeria, mobile data customers are 3G customers who have performed at least one mobile data event on the 3G network during the previous four months.

Fixed-Line Broadband Customers

Fixed broadband customers are fixed customers in the registered customer base who were engaged in a revenue generating activity using fixed broadband Internet access in the three-month period prior to the measurement date. In Russia and Ukraine, such activity includes monthly internet access using FTTB, xDSL andWi-Fi technologies.

Recent Accounting Pronouncements

Please refer to Note 3 to our audited consolidated financial statements included elsewhere in this Annual Report on Form20-F for a discussion of new accounting pronouncements not yet adopted by the company.

Results of Operations

Overview

Our total operating revenue was US$8,885 million for the year ended December 31, 2016, compared to US$9,606 million for the year ended December 31, 2015. Our operating profit was US$1,084 million for the year ended December 31, 2016, compared to US$524 million for the year ended December 31, 2015. The profit for the year attributable to the owners of the parent was US$2,328 million for the year ended December 31, 2016, compared to a loss of US$655 million for the year ended December 31, 2015. For a discussion of the material changes between periods, see “—Consolidated Results—Year Ended December 31, 2016 Compared to Year Ended December 31, 2015.”

We use the U.S. dollar as our reporting currency. The functional currencies of our group are the Russian ruble in Russia, the Pakistani rupee in Pakistan, the Algerian dinar in Algeria, the Bangladeshi taka in Bangladesh, the Ukrainian hryvnia in Ukraine, the Kazakh tenge in the Republic of Kazakhstan, the Uzbek som in Uzbekistan, the Kyrgyz som in Kyrgyzstan, the Armenian dram in the Republic of Armenia, the U.S. dollar in Tajikistan, the Georgian lari in Georgia and the Lao kip in Laos. The functional currency of the Italy Joint Venture is the euro.

Due to the significant fluctuation of thenon-U.S. dollar functional currencies against the U.S. dollar in the periods covered by this discussion and analysis, changes in our consolidated operating results in functional currencies differ from changes in our operating results in reporting currencies during some of these periods. In the following discussion and analysis, we have indicated our operating results in both reporting and functional currencies and the devaluation or appreciation of functional currencies where it is material to explaining our operating results. For more information about exchange rates relating to our functional currencies, see “—Certain Ongoing Factors Affecting Our Financial Position and Results of Operations—Foreign Currency Translation” below.

Consolidated results

The financial results for 2015 and 2014 reflect the classification of WIND as a discontinued operation. Our financial results for 2016 include the 10 months ended October 31, 2016 with WIND classified as a discontinued operation and the two months ended December 31, 2016 with the Italy Joint Venture accounted for as an equity investment.

   Year ended December 31, 
   2016  2015(1)  2014(1) 
   (in millions of U.S. dollars, except per
share amounts and as indicated)
 

Consolidated income statements data:

    

Service revenue

   8,553   9,313   13,200 

Sale of equipment and accessories

   184   190   218 

Other revenue

   148   103   68 
  

 

 

  

 

 

  

 

 

 

Total operating revenue

   8,885   9,606   13,486 
  

 

 

  

 

 

  

 

 

 

Operating expenses

    

Service costs

   1,769   1,937   2,931 

Cost of equipment and accessories

   216   231   252 

Selling, general and administrative expenses

   3,668   4,563   4,743 

Depreciation

   1,439   1,550   1,996 

Amortization

   497   517   647 

Impairment loss

   192   245   976 

Loss on disposals ofnon-current assets

   20   39   68 

Total operating expenses

   7,801   9,082   11,613 
  

 

 

  

 

 

  

 

 

 

Operating profit

   1,084   524   1,873 

Finance costs

   830   829   1,077 

Finance income

   (69  (52  (52

Othernon-operating losses/(gains)

   82   42   (121

Share of (profit) / loss of associates and joint ventures accounted for using the equity method

   (48  (14  38 

Impairment of associates and joint ventures accounted for using the equity method

   99   —     —   

Net foreign exchange (gain)/ loss

   (157  314   556 

Profit/(loss) before tax

   347   (595  375 
  

 

 

  

 

 

  

 

 

 

Income tax expense

   635   220   598 
  

 

 

  

 

 

  

 

 

 

(Loss)/profit for the year from continuing operations

   (288  (815  (223
  

 

 

  

 

 

  

 

 

 

Profit/(loss) after tax for the period from discontinued operations

   920   262   (680

Profit on disposal of discontinued operations, net of tax

   1,788   —     —   

Profit/(loss) after tax for the period from discontinued operations

   2,708   262   (680

Profit/(loss) for the year

   2,420   (553  (903

Attributable to:

    

The owners of the parent (continuing operations)

   (380  (917  33 

The owners of the parent (discontinued operations)

   2,708   262   (680

Non-controlling interest

   92   102   (256
  

 

 

  

 

 

  

 

 

 
   2,420   (553  (903
  

 

 

  

 

 

  

 

 

 

Earnings/(loss) per share from continuing operations

    

Basic, (loss)/profit for the year attributable to ordinary equity holders of the parent

   (0.22  (0.52  0.02 

Diluted, (loss)/profit for the year attributable to ordinary equity holders of the parent

   (0.22  (0.52  0.02 

Earnings/(loss) per share from discontinued operations

    

Basic, (loss)/profit for the year attributable to ordinary equity holders of the parent

   1.55   0.15   (0.39

Diluted, (loss)/profit for the year attributable to ordinary equity holders of the parent

   1.55   0.15   (0.39

Weighted average number of common shares (millions)

   1,749   1,748   1,748 

Dividends declared per share

   0.23   0.035   0.035 

(1)Certain comparative amounts have been reclassified to conform to the current period’s presentation. For more information, please refer to Note 8 of our audited consolidated financial statements included elsewhere in this Annual Report on Form20-F.

The tables below show for the periods indicated selected information about the results of operations in each of our reportable segments. For more information regarding our segments, see Note 7 to our audited consolidated financial statements included elsewhere in this Annual Report on Form20-F.

Segmentation of Total Operating Revenue (in millions of U.S. dollars)

   Year ended December 31, 
   2016   2015   2014 
   in millions of U.S. dollars 

Russia(1)

   4,097    4,583    7,428 

Pakistan

   1,295    1,014    1,010 

Algeria

   1,040    1,273    1,692 

Bangladesh

   621    604    563 

Ukraine

   586    622    1,062 

Uzbekistan

   663    711    718 

HQ(2)

   10    —      —   

Others(3)

   573    799    1,013 
  

 

 

   

 

 

   

 

 

 

Total

   8,885    9,606    13,486 
  

 

 

   

 

 

   

 

 

 

(1)Certain comparative amounts have been reclassified to conform to the current period’s presentation. For more information, please refer to Note 8 of our audited consolidated financial statements included elsewhere in this Annual Report on Form20-F.
(2)HQ includes transactions related to management activities within the group, reported as a stand-alone segment for the year ended December 31, 2016 and restated as a separate segment for the years ended December 31, 2015 and 2014. For a discussion of the treatment of our “HQ” segment for each of the periods discussed in this Annual Report on Form20-F, please see “—Reportable Segments.”
(3)Beginning with the year ended December 31, 2016, “Others” is no longer a reportable segment and therefore is included herein for the year December 31, 2016 only as a reconciling category between our total revenue and the revenue of our seven reportable segments. For historical periods, “Others” has been included as a stand-alone segment for purposes of reconciliation with the historical “HQ and Others” segment data. For a discussion of the treatment of our “Others” segment and our operations in Kazakhstan for each of the periods discussed in this Annual Report on Form 20-F, please see “—Reportable Segments.”

Segmentation of Total Operating Revenue (as a percentage of total operating revenue)

   Year ended December 31, 
   2016  2015  2014 
   

(percentage of total

operating revenue)

 

Russia(1)

   46  48  55

Pakistan

   15  11  7

Algeria

   12  13  13

Bangladesh

   7  6  4

Ukraine

   7  6  8

Uzbekistan

   7  7  5

HQ(2)

   0  —     —   

Others(3)

   6  8  8
  

 

 

  

 

 

  

 

 

 

(1)Certain comparative amounts have been reclassified to conform to the current period’s presentation. For more information, please refer to Note 8 of our audited consolidated financial statements included elsewhere in this Annual Report on Form20-F.
(2)HQ includes transactions related to management activities within the group. For a discussion of the treatment of our “HQ” segment for each of the periods discussed in this Annual Report on Form20-F, please see “—Reportable Segments.”
(3)Beginning with the year ended December 31, 2016, “Others” is no longer a reportable segment and therefore is included herein for the year December 31, 2016 only as a reconciling category between our total revenue and the revenue of our seven reportable segments. For historical periods, “Others” has been included as a stand-alone segment for purposes of reconciliation with the historical “HQ and Others” segment data. For a discussion of the treatment of our “Others” segment and our operations in Kazakhstan for each of the periods discussed in this Annual Report on Form 20-F, please see “—Reportable Segments.”

Segmentation of Adjusted EBITDA(1)

   Year ended December 31, 
   2016  2015  2014 
   (in millions of U.S. dollars) 

Russia(2)

   1,574   1,825   2,980 

Pakistan

   507   409   386 

Algeria

   547   684   857 

Bangladesh

   267   242   219 

Ukraine

   306   292   484 

Uzbekistan

   395   437   461 

HQ(3)

   (421  (1,291  (233

Others(4)

   57   277   406 
  

 

 

  

 

 

  

 

 

 

Total

   3,232   2,875   5,560 
  

 

 

  

 

 

  

 

 

 

(1)Adjusted EBITDA is anon-IFRS financial measure. Please see “ExplanatoryNote—Non-IFRS Financial Measures” for more information on how we calculate Adjusted EBITDA. For the reconciliation of Adjusted EBITDA to profit for the year, the most directly comparable IFRS financial measure, in “Item 5—Certain Performance Indicators—Adjusted EBITDA” and Note 7 to our audited consolidated financial statements included herein.
(2)Certain comparative amounts have been reclassified to conform to the current period’s presentation. For more information, please refer to Note 8 of our audited consolidated financial statements included elsewhere in this Annual Report on Form20-F.
(3)HQ includes transactions related to management activities within the group. Adjusted EBITDA for the HQ segment consists of costs incurred in our HQ segment. For a discussion of the treatment of our “HQ” segment for each of the periods discussed in this Annual Report on Form20-F, please see “—Reportable Segments.”
(4)Beginning with the year ended December 31, 2016, “Others” is no longer a reportable segment and therefore is included herein for the year December 31, 2016 only as a reconciling category between our total Adjusted EBITDA and the Adjusted EBITDA our seven reportable segments. For historical periods, “Others” has been included as a stand-alone segment for purposes of reconciliation with the historical “HQ and Others” segment data. For a discussion of the treatment of our “Others” segment and our operations in Kazakhstan for each of the periods discussed in this Annual Report on Form 20-F, please see “—Reportable Segments.”

Year Ended December 31, 2016 Compared to Year Ended December 31, 2015

Total Operating Revenue

Our consolidated total operating revenue decreased by 8% to US$8,885 million during 2016 compared to US$9,606 million during 2015 primarily due to a decrease of total operating revenue of 11% in Russia, 18% in Algeria, 6% in Ukraine and 7% in Uzbekistan, due to the decrease in the average exchange rate from ruble to the U.S. dollar in Russia in 2016 (despite the increase of the spot exchange rate at December 31, 2016 as compared to December 31, 2015) and due to the depreciation of functional currencies against the U.S. dollar in Algeria, Ukraine and Uzbekistan, offset by an increase of total operating revenue of 28% in Pakistan, due to double-digit growth in Mobilink coupled with the consolidation of Warid following July 1, 2016 and 3% in Bangladesh, each as described in greater detail below. The discussion of revenue by reportable segments includes intersegment revenue. Our management assesses the performance of each reportable segment on this basis because it believes the inclusion of intersegment revenue better reflects the true performance of each segment on a stand-alone basis.

Total Operating Expenses

Our consolidated total operating expenses decreased by 14% to US$7,801 million during 2016 compared to US$9,082 million during 2015. The decrease was primarily due to a US$900 million provision with respect to agreements with the SEC, DOJ and OM, included in operating expenses for the year ended December 31, 2015, that was not included in our consolidated total operating expenses for 2016. We also saw a decrease in service costs and cost of equipment and accessories of US$183 million, a decrease in impairment losses of US$53 million and a decrease in depreciation and amortization expenses of US$131 million for the year ended December 31, 2016 as compared to December 31, 2015.

Adjusted EBITDA

Our consolidated Adjusted EBITDA increased by 12% to US$3,232 million during 2016 compared to US$2,875 million during 2015, primarily due to a US$900 million provision with respect to agreements with the SEC, DOJ and OM, included in operating expenses for the year ended December 31, 2015, that was not included in our consolidated total operating expenses for 2016, which was partially offset by a decrease in revenue during 2016. Adjusted EBITDA is anon-IFRS financial measure. Please see “ExplanatoryNote—Non-IFRS Financial Measures” for more information on how we calculate Adjusted EBITDA. For the reconciliation of Adjusted EBITDA to profit for the year, the most directly comparable IFRS financial measure, in “Item 5—Certain Performance Indicators—Adjusted EBITDA” and Note 7 to our audited consolidated financial statements included herein.

Depreciation and Amortization Expenses

Our consolidated depreciation and amortization expenses decreased by 6% to US$1,936 million in 2016 compared to US$2,067 million in 2015. The decrease was primarily the result of depreciation of our functional currencies against the U.S. dollar, partially offset by accelerated depreciation due to the equipment swap in Ukraine and Pakistan.

Impairment Loss

Our consolidated impairment loss decreased by 22% to US$192 million in 2016 compared to US$245 million in 2015. The impairment loss in 2016 primarily related to goodwill impairment in Kyrgyzstan of US$49 million; goodwill, property, equipment and intangible assets impairment in Tajikistan of US$76 million; property, equipment and intangible assets impairment in Georgia for US$29 million and a US$30 million impairment in connection with our transformation strategy and commitment to network modernization, including our plans forre-evaluating our existing network. The impairment loss in 2015 primarily related to goodwill impairment in Ukraine of US$51 million and in Armenia of US$44 million. For further information on our impairment loss, please see Note 10 of our audited consolidated financial statements included elsewhere in this Annual Report on Form20-F.

Loss on Disposals ofNon-current Assets

Our consolidated loss on disposals ofnon-current assets decreased by 49% to US$20 million during 2016 compared to US$39 million during 2015, mainly due to relatively higher cash considerations received for assets sold.

Operating Profit

Our consolidated operating profit increased by 107% to US$1,084 million in 2016 compared to US$524 million in 2015 due to the decrease of a provision with respect to agreements with the SEC, DOJ and OM, included in operating expenses for the year ended December 31, 2015, that was not included in our consolidated total operating expenses for 2016, and lower operating expenses, partially offset by overall decrease in revenue.

Non-operating Profits and Losses

Finance Costs and Finance Income

Our consolidated finance costs were broadly stable and amounted to US$830 million in 2016 compared to US$829 million in 2015. Our finance income increased by 33% to US$69 million for the year ended December 31, 2016 compared to US$52 million for the year ended December 31, 2015, primarily due to increased interest from bank deposits.

OtherNon-operating Losses/(Gains)

We recorded US$82 million in othernon-operating losses during 2016 compared to US$42 million in losses during 2015, an increase of 95%. The change was primarily due to the negative fair value change of foreign exchange contracts by US$120 million in 2016, partially offset by the increased fair value of investments in financial assets by US$21 million and the increased fair value of embedded derivatives by US$12 million.

Shares of Loss/(Profit) of Associates and Joint Ventures Accounted for Using the Equity Method

We recorded a profit of US$48 million from our investments in associates and joint ventures in 2016 compared to a profit of US$14 million in 2015, an increase of 243%. This was mainly driven by profit from the Italy Joint Venture of US$59 million.

Impairment of Associates and Joint Ventures Accounted for Using the Equity Method

During 2016, an impairment of US$99 million was recorded in respect of the investment in Euroset, due to operational underperformance of the joint venture.

Net Foreign Exchange (Gain)/Loss

We recorded a gain of US$157 million from foreign currency exchange in 2016 compared to a loss of US$314 million from foreign currency exchange in 2015. This trend was primarily driven by the appreciation of the Russian ruble against the U.S. dollar in 2016 compared to the depreciation of the Russian ruble against the U.S. dollar in 2015.

Income Tax Expense

The statutory income tax rates during the years ended December 31, 2016 and 2015 for each country in which we operate were as follows:

   Year ended December 31, 
   2016  2015 

Russia

   20.0  20.0

Pakistan

   31.0  32.0

Algeria

   26.0  26.0

Bangladesh

   45.0  45.0

Ukraine

   18.0  18.0

Uzbekistan*

   50.0  7.5

Kazakhstan

   20.0  20.0

Kyrgyzstan

   10.0  10.0

Armenia

   10.0  20.0

Georgia

   15.0  15.0

Luxembourg

   22.47  22.47

Netherlands

   25.0  25.0

Tajikistan

   24.0  24.0

Laos

   20.0  20.0

Italy

   27.5  27.5

Italy regional tax

   3.9  4.8

*effective tax rate in Uzbekistan is 53.3% due to additional subnational tax

Our consolidated income tax expense increased by 189% to US$635 million in 2016 compared to US$220 million in 2015. The increase in income taxes was primarily due to an increase in tax rate in Uzbekistan from 7.5% to 50% and higher profits in countries with higher nominal tax rates. Furthermore, the historical WIND business has tax losses, for which a deferred tax asset has been recognized of approximately US$95 million. As a result of the Italy Joint Venture, we will no longer be able to offset these losses against future profits of the Italy Joint Venture. As a consequence, the deferred tax asset of US$95 million was written

down. In addition, in 2015 we decreased the provisions for future withholding taxes on intercompany dividends by US$200 million. For information regarding our income tax, see Note 11 to our audited consolidated financial statements included elsewhere in this Annual Report on Form20-F.

(Loss)/profit for the year from continuing operations

In 2016, our consolidated loss for the period from continuing operations was US$288 million, compared to US$815 million of loss in 2015, primarily as a result of the US$900 million provision with respect to agreements with the SEC, DOJ and OM, included in operating expenses for the year ended December 31, 2015, that was not included in our consolidated total operating expenses for 2016, and for the other reasons described above. See “—Factors Affecting Comparability of Our 2016, 2015 and 2014 Financial Position and Results of Operations.”

Profit/(loss) for the year from discontinued operations

In 2016, our consolidated profit after tax for the period from discontinued operations, which is comprised primarily of our historical WIND operations in Italy, was US$2,708 million, compared to US$262 million of profit for the year ended December 31, 2015. The completion of the Italy Joint Venture transaction resulted in anon-cash gain on disposal of US$1,788 million, which is the difference between the book value of the deconsolidated Italian operations and the fair value of the investment in the new joint venture recorded on the balance sheet.

Profit for the Year Attributable to the Owners of the Parent

In 2016, the consolidated profit for the period attributable to the owners of the parent was US$2,328 million compared to a loss of US$655 million in 2015. The increase was mainly due to the gain recognized on the disposal of the discontinued operation and other factors as discussed above.

Profit for the Year Attributable toNon-controlling Interest

Our profit for the period attributable tonon-controlling interest was US$92 million in 2016 compared to a profit of US$102 million, a decrease of 9.8%, in 2015 as a result of decreased profit for the year in Kazakhstan and Kyrgyzstan, partially offset by increased profit by Global Telecom Holding Group.

Year Ended December 31, 2015 Compared to Year Ended December 31, 2014

Total Operating Revenue

Our consolidated total operating revenue decreased by 29% to US$9,606 million during 2015 compared to US$13,486 million during 2014 primarily due to decreases of total operating revenue of 38% in Russia, 25% in Algeria and 41% in Ukraine, largely related to the depreciation of functional currencies against the U.S. dollar in 2015, as described in greater detail below. The discussion of revenue by reportable segments includes intersegment revenue. Our management assesses the performance of each reportable segment on this basis because it believes the inclusion of intersegment revenue better reflects the true performance of each segment on a stand-alone basis.

Total Operating Expenses

Our consolidated total operating expenses decreased by 22% to US$9,082 million during 2015 compared to US$11,613 million during 2014, and represented 95% and 86% of total operating revenue in 2015 and 2014, respectively. The decrease in absolute terms was primarily due to a decrease in service costs and cost of

equipment and accessories of US$1,015 million, lower impairment losses by US$731 million and a decrease in depreciation and amortization expenses of US$576 million. Our service costs and cost of equipment and accessories was reclassified for the year ended December 31, 2015 to conform to the current period’s presentation. For more information, please refer to Note 8 of our audited consolidated financial statements included elsewhere in this Annual Report on Form20-F. Such decreases in 2015 compared to 2014, were largely related to depreciation of functional currencies against the U.S. dollar in 2015, partially offset by recognized exceptional items in a total amount of US$1,051 million in 2015, including the US$900 million provision with respect to agreements with the SEC, DOJ and OM, included in operating expenses for the year ended December 31, 2015, and transformation costs of US$138 million related to our performance transformation program. In 2014, we recognized exceptional items in a total amount of US$65 million, mainly related to the closing of the sale by GTH, of anon-controlling 51% interest in OTA to theFonds National d’Investissement.

Service Costs

Our consolidated service costs decreased by 34% to US$1,937 million during 2015 compared to US$2,931 million during 2014. As a percentage of consolidated total operating revenue, our service costs decreased to 20% during 2015 compared to 22% during 2014. The decrease in absolute terms was primarily due to decreased revenues related to currency devaluations of functional currencies against the U.S. dollar.

Cost of Equipment and Accessories

Our consolidated cost of equipment and accessories decreased by 8% to US$231 million in 2015 compared to US$252 million in 2014. This decrease was primarily due to a devaluation of functional currencies against the U.S. dollar.

Selling, General and Administrative Expenses

Our consolidated selling, general and administrative expenses decreased by 4% to US$4,563 million during 2015 compared to US$4,743 million during 2014. This decrease was primarily due to the depreciation of functional currencies against the U.S. dollar, partially offset by recognized exceptional items in a total amount of US$1,051 million in 2015, including the US$900 million Uzbekistan provision in connection with the investigations by the SEC, DOJ and OM and transformation costs of US$138 million related to our performance transformation program. In 2014, we recognized exceptional items in a total amount of US$65 million, mainly related to the closing of the Algeria Transaction. For more information about our provisions, see Note 25 to our audited consolidated financial statements included elsewhere in this Annual Report on Form20-F. As a percentage of consolidated total operating revenue, our consolidated selling, general and administrative expenses increased to 47% in 2015 compared to 35% in 2014, mainly due to the exceptional items mentioned above.

Adjusted EBITDA

Our consolidated adjusted EBITDA decreased by 48% to US$2,875 million during 2015 compared to US$5,560 million during 2014, primarily due to decreased revenues related to currency devaluations and the exceptional items mentioned above. Adjusted EBITDA is anon-IFRS financial measure. Please see “ExplanatoryNote—Non-IFRS Financial Measures” for more information on how we calculate Adjusted EBITDA. For the reconciliation of Adjusted EBITDA to profit for the year, the most directly comparable IFRS financial measure, in “Item 5—Certain Performance Indicators—Adjusted EBITDA” and Note 7 to our audited consolidated financial statements included herein.

Depreciation and Amortization Expenses

Our consolidated depreciation and amortization expenses decreased by 22% to US$2,067 million in 2015 compared to US$2,643 million in 2014. The decrease was primarily the result of depreciation of our functional currencies against the U.S. dollar.

Impairment Loss

Our consolidated impairment loss was US$245 million in 2015 compared to US$976 million in 2014. The impairment loss in 2015 primarily related to impairment of obsolete network equipment in Pakistan of US$52 million, in Russia of US$28 million, obsolete network equipment and goodwill in Ukraine of US$66 million and impairment of goodwill in Armenia of US$44 million. The impairment loss in 2014 primarily related to impairment of goodwill and other assets related to Ukraine of US$767 million, in Pakistan of US$163 million, and goodwill and other assets in Laos, Georgia, Bangladesh, Burundi and Central African Republic of US$172 million which was partially offset by an impairment release as a result of the sale of our debt and equity interest in Wind Canada of US$110 million.

Loss on Disposals ofNon-current Assets

Our consolidated loss on disposals ofnon-current assets decreased by 43% to US$39 million during 2015 compared to US$68 million during 2014, primarily due to depreciation of our functional currencies against the U.S. dollar.

Operating Profit

Our consolidated operating profit decreased to US$524 million in 2015 compared to US$1,873 million in 2014 due to an overall decrease in revenue and the exceptional items mentioned above, offset by lower impairment. Our consolidated operating profit as a percentage of total operating revenue in 2015 decreased to 5% compared to 14% in 2014.

Non-operating Profits and Losses

Finance Costs and Finance Income

Our consolidated finance costs decreased by 23% to US$829 million in 2015 compared to US$1,077 million in 2014, primarily due to a decrease in interest expense as a result of the redemption of certain bonds in April 2015 through a cash tender offer by VimpelCom Amsterdam B.V. that resulted in the repurchase of US$1,838 million of bonds, as well as lower U.S. dollar equivalents of ruble-denominated interest expenses as a result of the ruble depreciation. Our consolidated finance income remained at US$52 million in 2015.

OtherNon-operating Losses/(Gains)

We recorded US$42 million in othernon-operating losses during 2015 compared to US$121 million in gains during 2014. The change was primarily due to the positive movement in fair value of other derivatives of US$114 million recorded in 2014.

Shares of Loss/(Profit) of Associates and Joint Ventures Accounted for Using the Equity Method

We recorded a profit of US$14 million from our equity in associates and joint ventures in 2015 compared to a loss of US$38 million in 2014. The change was primarily due to the improved results of Euroset and the loss recorded on the sale of Wind Canada in 2014.

Net Foreign Exchange (Gain)/Loss

We recorded a loss of US$314 million from foreign currency exchange in 2015 compared to a loss of US$556 million from foreign currency exchange in 2014. The loss in 2015 was primarily due to a revaluation of our U.S. dollar net financial liabilities in both Russia and Ukraine primarily due to depreciation of the Russian ruble and the Ukrainian hryvnia against the U.S. dollar in 2015. The loss in 2014 was primarily due to revaluation of our U.S. dollar net financial liabilities in Russia due to depreciation of the Russian ruble against the U.S. dollar in 2014.

Income Tax Expense

The statutory income tax rates during the years ended December 31, 2015 and 2014 for each country in which we operate were as follows:

           Year ended December 31,      
   2015   2014 

Russia

   20.0   20.0

Pakistan

   32.0   33.0

Algeria

   26.0   23.0

Bangladesh

   45.0   45.0

Ukraine

   18.0   18.0

Uzbekistan

   7.5   8.0

Kazakhstan

   20.0   20.0

Kyrgyzstan

   10.0   10.0

Armenia

   20.0   20.0

Georgia

   15.0   15.0

Luxembourg

   22.47   22.47

Netherlands

   25.0   25.0

Tajikistan

   24.0   25.0

Laos

   20.0   20.0

Italy

   27.5   27.5

Italy regional tax

   4.82   4.55

Our consolidated income tax expense decreased by 63% to US$220 million in 2015 compared to US$598 million in 2014. The decrease in income taxes was primarily due to a decrease in provisions for future withholding taxes on intercompany dividends booked in 2015. In addition, our income tax expenses were higher in 2014 due to the tax consequences relating to the sale by GTH of anon-controlling 51% interest in OTA to theFonds National d’Investissement that were recorded in 2014.

For more information regarding income tax expenses please refer to Note 11 of our audited consolidated financial statements included herein.

(Loss)/profit for the year from continuing operations

In 2015, our consolidated loss for the year from continuing operations was US$815 million, compared to US$223 million of loss for 2014. The loss for the year ended December 31, 2015 was primarily attributable to exceptional items in total amount of US$1,051 million described above. See “—Key Developments and Trends—Investigations” and Note 25 to our audited consolidated financial statements included elsewhere in this Annual Report on Form20-F.

(Loss)/profit after tax for the year from discontinued operations

In 2015, our consolidated profit after tax for the year from discontinued operations, which is comprised primarily of our historical WIND operations in Italy, was US$262 million, compared to US$680 million of loss for 2014. In functional currency terms, total operating revenue for WIND in Italy decreased by 4% in 2015 compared to 2014, primarily due to a decrease in our mobile revenues and a decrease in fixed-line revenues, attributable to a decline in voice volumes and a decrease in indirect customer base (subscribers who access WIND’s network through Telecom Italia’s network but who are managed commercially by WIND, including both corporate and consumer subscribers). The 2015 results were positively influenced by the net effect of WIND’s sale of 90% of the shares of its towers subsidiary, Galata, to Cellnex in the first quarter 2015 and a reduction in financial expenses resulting from refinancing activities carried out in 2014 and 2015.

Profit for the Year Attributable to the Owners of the Parent

In 2015, the consolidated loss for the year attributable to the owners of the parent was US$655 million compared to a loss of US$647 million in 2014. The movement was mainly due to an overall decrease in revenue and the exceptional items mentioned above.

Profit for the Year Attributable toNon-controlling Interest

Our profit for the year attributable tonon-controlling interest was US$102 million in 2015 compared to a loss of US$256 million in 2014, mainly due to the profit recorded at the GTH level. This primarily relates to the Algerian results and the change in ownership that occurred during 2015.

Russia

Results of operations in US$

   Year ended December 31,  ‘15 – ‘16  ‘14 – ‘15 
   2016  2015(1)  2014(1)  % change 
   in millions of U.S. dollars (except as indicated) 

Total operating revenue

   4,097   4,583   7,428   (11)%   (38)% 

Mobile service revenue

   3,276   3,624   5,845   (10)%   (38)% 

—of which FMC

   23   —     —     —     —   

—of which mobile data

   778   719   1,003   8  (28)% 

Fixed-line service revenue

   665   789   1,373   (16)%   (42)% 

Sales of equipment, accessories and other

   156   170   210   (8)%   (20)% 

Operating expenses

   2,523   2,758   4,448   (9)%   (38)% 

Adjusted EBITDA

   1,574   1,825   2,980   (14)%   (39)% 

Adjusted EBITDA margin

   38  40  40  (1.4p.p.  (0.3p.p.

(1)Certain comparative amounts have been reclassified to conform to the current period’s presentation. For more information, please refer to Note 8 of our audited consolidated financial statements included elsewhere in this Annual Report on Form20-F.

Results of operations in RUB

   Year ended December 31,  ‘15 – ‘16  ‘14 – ‘15 
   2016  2015(1)  2014(1)  % change 
   in millions of RUB (except as indicated) 

Total operating revenue

   273,003   277,241   280,765   (2)%   (1)% 

Mobile service revenue

   218,192   219,031   220,305   0  (1)% 

—of which FMC

   1,496   —     —     —     —   

—of which mobile data

   51,773   43,581   38,065   19  14

Fixed-line service revenue

   44,418   47,748   52,064   (7)%   (8)% 

Sales of equipment, accessories and other

   10,393   10,462   8,396   (1)%   25

Operating expenses

   168,213   167,096   168,830   1  (1)% 

Adjusted EBITDA

   104,790   110,145   111,935   (5)%   (2)% 

Adjusted EBITDA margin

   38  40  40  (1.3p.p.  (0.1p.p.

(1)Certain comparative amounts have been reclassified to conform to the current period’s presentation. For more information, please refer to Note 8 of our audited consolidated financial statements included elsewhere in this Annual Report on Form20-F.

Certain Performance Indicators

   Year ended December 31, 
   2016   2015(1)   2014(1) 

Mobile

      

Customers in millions

   58.3    59.8    57.2 

ARPU in US$

   4.6    5.1    8.6 

ARPU in RUB

   306    310    323 

MOU in minutes

   326    310    304 

Mobile data customers

   36.6    34.3    31.9 

Fixed-Line

      

Broadband customers in millions

   2.2    2.2    2.3 

(1)Comparative amounts in Russia for ARPU in RUB in 2015 and 2014 have been reclassified to conform to the current period’s presentation. For further information, please see Note 8 to our audited consolidated financial statements included elsewhere in this Annual Report on Form 20-F.

Year Ended December 31, 2016 Compared to Year Ended December 31, 2015

Our total operating revenue in Russia decreased by 11% to US$4,097 million in 2016 compared to US$4,583 million in 2015 mainly due to the weakening of the average exchange rate from ruble to the U.S. dollar in 2016, particularly in the first half of the year. In functional currency terms, total operating revenue in Russia decreased by 2% due to decreased fixed-line service revenue, mainly driven by a change in B2B fixed-line contracts from U.S. dollar to ruble and lower B2C revenue. This was partially offset by an increase in mobile data revenue of 19% as a result of increased smart phone penetration, growth in mobile data customers, customer traffic growth and active bundle promotion. The increase in mobile data revenue was partially offset by lower voice and roaming revenue due to an average price per minute reduction as existing customers continued to migrate to the company’s current price plans. Mobile service revenue was stable, driven by strong growth in mobile data revenue.

Adjusted EBITDA

Our Russia Adjusted EBITDA decreased by 14% to US$1,574 million in 2016 compared to US$1,825 million in 2015, mainly due to the decrease in the average exchange rate from ruble to the U.S. dollar during 2016, particularly in the first half of the year. In functional currency terms, our Russia Adjusted EBITDA decreased by 5% in 2016 compared to previous year, primarily as a result of a revenue decrease, as discussed above, and negative foreign exchange effect on roaming and interconnect costs, which are incurred in U.S. dollars. Adjusted EBITDA is anon-IFRS financial measure. Please see “ExplanatoryNote—Non-IFRS Financial Measures” for more information on how we calculate Adjusted EBITDA.

Certain Performance Indicators

As of December 31, 2016, we had approximately 58.3 million mobile customers in Russia, including 0.6 million FMC customers, representing a decrease of 3% from approximately 59.8 million mobile customers as of December 31, 2015, which we believe was due to the lower number of seasonal workers during 2016 as a result of the macroeconomic developments in the country and increased churn, reflecting the increased competition in the market.

In 2016, our mobile ARPU in Russia decreased by 10% to US$4.6 compared to US$5.1 in 2015, primarily as a result of foreign exchange effects. In functional currency terms, mobile ARPU in Russia decreased by 1%, due to lower voice and roaming revenue attributed to an average price per minute reduction as existing customers migrated to new price plans, partially offset by an increase in mobile data revenue.

In 2016, our mobile MOU in Russia increased by 5% to 326 minutes from 310 minutes in 2015, primarily as a result ofon-net traffic growth caused by migration of customers to new offers and bundles.

As of December 31, 2016, we had approximately 36.6 million mobile data customers, representing an increase of 7% from approximately 34.3 million mobile data customers as of December 31, 2015. The increase was mainly due to the increased smartphone penetration in the customer base as a result of device promotions.

The fixed-line broadband customers are mainly represented by FTTB customers. As of December 31, 2016, we had approximately 2.2 million fixed-line customers in Russia, including 0.5 million FMC customers, compared to approximately 2.2 million fixed-line customers as of December 31, 2015.

Year Ended December 31, 2015 Compared to Year Ended December 31, 2014

Our total operating revenue in Russia decreased by 38% to US$4,583 million in 2015 compared to US$7,428 million in 2014 mainly due to depreciation of the ruble against the U.S. dollar, as nearly all revenue generated by our operations in Russia are denominated in rubles. In functional currency terms, total operating revenue in Russia decreased by 1% due to a targeted shift away from lower margin traffic-termination revenue. Despite the macroeconomic slowdown in Russia, mobile data revenue increased by 14% due to the trend of increased data use. Our Russia total operating revenue consists of both mobile and fixed-line services.

Mobile Revenue

Our total mobile operating revenue in Russia decreased by 38% to US$3,624 million in 2015 compared to US$5,845 million in 2014. In functional currency terms, total mobile operating revenue increased by 1.2%.

During 2015, we generated US$1,817 million of our Russia segment service revenue from mobile voice services (i.e., airtime charges from mobile postpaid and prepaid customers, including monthly contract fees and roaming fees and roaming fees received from other mobile services operators for providing roaming services to their customers), or 47.4% of the total mobile operating revenue in our Russia segment, compared to US$3,095 million, or 51.0% of the total mobile operating revenue in 2014. In U.S. dollars terms, our mobile voice services revenue in Russia decreased by 41.3%. In functional currency terms, it decreased by 5.7% due to a reduction in APPM, as existing customers migrated to new price plans.

During 2015, we generated US$1,224 million of our Russia segment service revenue from VAS, including data revenue, or 32.4% of the total mobile operating revenue in our Russia segment, compared to US$1,789 million, or 30.0% of the total mobile operating revenue in our Russia segment, in 2014. In U.S. dollars terms, the decrease was 31.7%, while in functional currency terms, our Russia segment service revenue from VAS, including data revenue, increased by 9.3% during 2015 compared to 2014, primarily due to increased data usage in line with the trend seen in 2015.

During 2015, we generated US$611 million of our Russia segment service revenue from interconnect fees, or 15.9% of the total mobile operating revenue in our Russia segment, compared to US$961 million, or 15.8% of the total mobile operating revenue in our Russia segment, in 2014. In U.S. dollars terms, the decrease was 36.4%, while in functional currency terms, our Russia segment service revenue from interconnect fees increased by 1.9% during 2015 compared to 2014, primarily due to the favorable impact of the ruble/U.S. dollar exchange rate in interconnection agreements with international operators based on U.S. dollar terms partially offset by a decline in local incoming traffic.

Our total mobile operating revenue in our Russia segment also included revenue from sales of equipment and accessories and other revenue. During 2015, revenue from sales of equipment and accessories and other revenue in Russia decreased by 19.1% to US$170 million, or 4.7% of the total mobile operating revenue in our Russia segment in 2015, from US$210 million, or 3.6% of the total mobile operating revenue in our Russia segment, in 2014. In functional currency terms, our Russia segment sales of equipment and accessories and other revenue increased by 29.8% during 2015 compared to 2014, primarily as a result of the active promotion of device sales.

Fixed-line Revenue

In 2015, our total operating revenue from our fixed-line services in Russia decreased by 44.8% to US$766 million compared to US$1,388 million in 2014. Our total operating revenue from fixed-line services in Russia in 2015 consisted of US$317 million generated from business operations, US$246 million generated from wholesale operations and US$203 million generated from residential and FTTB operations. In functional currency terms, our total operating revenue from our Russia fixed-line services decreased by 12.8% during 2015 compared to 2014, primarily due to a targeted shift away from lower margin traffic and the macroeconomic slowdown.

Adjusted EBITDA

Our Russia adjusted EBITDA decreased by 38.8% to US$1,825 million in 2015 compared to US$2,980 million in 2014. In functional currency terms, our Russia adjusted EBITDA decreased by 1.5%, primarily as a result of negative foreign exchange effect on roaming and interconnect costs. In functional currency terms, adjusted EBITDA margin in 2015 in our Russia segment was 39.6%, which is 0.1 percentage points below adjusted EBITDA margin in 2014. The decrease was primarily due to the negative effect of the depreciation of the ruble against the U.S. dollar. Please see “ExplanatoryNote—Non-IFRS Financial Measures” for more information on how we calculate Adjusted EBITDA.

Certain Performance Indicators

As of December 31, 2015, we had approximately 59.8 million mobile customers in Russia, representing an increase of 4.5% compared to approximately 57.2 million mobile customers as of December 31, 2014. Our mobile customer growth in Russia in 2015 was mainly due to improved customer retention linked to product improvements, loyalty program developments and the promotion of new bundled price plans. We also strengthened our distribution channels through the roll out of owned monobranded stores, the acquisition of franchise stores and the growth of sales through Svyaznoy (a large independent handset retailer in Russia).

In 2015, our mobile ARPU in Russia decreased by 40.0% to US$5.1 compared to US$8.6 in 2014, primarily as a result of foreign exchange effects. In functional currency terms, mobile ARPU in Russia decreased by 4% in 2015 compared to 2014, due to lower voice and roaming revenue attributed to an APPM reduction as existing customers migrated to new price plans.

In 2015, our mobile MOU in Russia increased by 2% to 310 compared to 304 in 2014, primarily as a result ofon-net traffic growth caused by migration of customers to the new offers and bundles.

The fixed-line broadband customers are mainly represented by FTTB customers. As of December 31, 2015, we had approximately 2.2 million fixed-line customers in Russia, compared to approximately 2.3 million fixed-line customers as of December 31, 2014. The decrease was primarily due to our strategy of focusing on profitable customers and therefore maximizing cash flow.

As of December 31, 2015, we had approximately 34.3 million mobile data customers in Russia, representing an increase of approximately 7.6% from the approximately 31.9 million mobile data customers as of December 31, 2014. The increase was mainly due to an improved churn rate.

Pakistan

Results of operations in US$

   Year ended December 31,  ‘15 – ‘16  ‘14 – ‘15 
   2016  2015  2014  % change 
   in millions of U.S. dollars (except as indicated) 

Total operating revenue

   1,295   1,014   1,010   28  0

Mobile service revenue

   1,217   960   966   27  (1)% 

—of which mobile data

   155   86   49   81  76

Sales of equipment, accessories and other

   78   54   44   45  22

Operating expenses

   788   605   624   30  (3)% 

Adjusted EBITDA

   507   409   386   24  6

Adjusted EBITDA margin

   39  40  38  (1.2p.p.  2.1p.p. 

Results of operations in PKR

   Year ended December 31,  ‘15 – ‘16  ‘14 – ‘15 
   2016  2015  2014  % change 
   in billions of PKR (except as indicated) 

Total operating revenue

   136   104   102   30  2

Mobile service revenue

   127   99   98   29  1

—of which mobile data

   —     —     —     —     —   

Sales of equipment, accessories and other

   8   6   4   48  24

Operating expenses

   83   62   63   33  (1)% 

Adjusted EBITDA

   53   42   39   26  8

Adjusted EBITDA margin

   39  40  38  (1.2p.p.  2.1p.p. 

Certain Performance Indicators

   Year ended December 31 
   2016   2015   2014 

Mobile

      

Customers in millions

   51.6    36.2    38.5 

ARPU in US$

   2.3    2.1    2.1 

ARPU in PKR

   241    219    214 

MOU in minutes

   628    623    433 

Mobile data customers in millions

   25.1    16.8    14.4 

Year Ended December 31, 2016 Compared to Year Ended December 31, 2015

On July 1, 2016, VEON Ltd., together with its subsidiary GTH, acquired 100% of the voting shares in Warid, a mobile telecommunications provider. VEON Ltd. consolidated Warid financials in the Pakistan segment starting from July 1, 2016, which affects comparability with previous periods. For more information regarding our acquisitions and dispositions, see “—Key Developments and Trends—Pakistan Merger” and Note 6 to our audited consolidated financial statements incorporated herein.

Mobile Revenue

Our Pakistan total operating revenue increased by 28% to US$1,295 million in 2016 compared to US$1,014 million in 2015, primarily as a result of the Pakistan Merger on July 1, 2016. In functional currency terms, total operating revenue in Pakistan increased by 30% as a result of the Pakistan Merger and an increase in

voice, interconnect, SMS and data revenues supported by customer growth. Our data revenue grew by 81% as a result of the Pakistan Merger, successful data monetization initiatives, data device promotions and 3G network expansion. In addition, mobile financial services revenue grew by 46% in functional currency terms in 2016 as compared to 2015 due to an increase in the number of transactions and an increase in sales by our agents. Our Pakistan segment sales of equipment and accessories and other revenue increased by 45%, primarily driven by network sharing activities.

Adjusted EBITDA

Our Adjusted EBITDA in Pakistan increased by 24% to US$507 million in 2016 compared to US$409 million in 2015. In functional currency terms, our Adjusted EBITDA increased by 26% in 2016 compared to the previous year, primarily due to the Pakistan Merger, higher revenue, as discussed above, performance transformation initiatives and a decrease in network costs. This increase was partially offset by integration costs. Please see “ExplanatoryNote—Non-IFRS Financial Measures” for more information on how we calculate Adjusted EBITDA.

Certain Performance Indicators

As of December 31, 2016, we had approximately 51.6 million customers in Pakistan, representing an increase from 36.2 million customers as of December 31, 2015, primarily as a result of the Pakistan Merger in July 1, 2016 and simplification of tariffs, resulting in higher gross additions.

In 2016, our mobile ARPU in Pakistan increased by 8% to US$2.3 compared to US$2.1 in 2015. In functional currency terms, mobile ARPU in Pakistan increased in 2016 by 10% compared to 2015, mainly due to data revenue growth and changes in customer pricing.

In 2016, our mobile MOU in Pakistan increased 1% to 628 minutes from 623 minutes in 2015 as a result of the decrease in dual SIMs in the market following aSIM-verification process in Pakistan.

As of December 31, 2016, we had approximately 25.1 million mobile data customers in Pakistan, representing an increase of approximately 50% from the approximately 16.8 million mobile data customers as of December 31, 2015. The increase was mainly due to the Pakistan Merger on July 1, 2016, the 3G expansion and increased smartphone penetration in the customer base.

Year Ended December 31, 2015 Compared to Year Ended December 31, 2014

Our Pakistan total operating revenue increased by 0.3% to US$1,014 million in 2015 compared to US$1,010 million in 2014. In functional currency terms, total operating revenue in Pakistan increased by 2.1% due to data revenue growth and higher MFS revenue, which was partially offset by a decline in voice revenue caused by changes to hybrid offerings with decreased voice content. Our Pakistan total operating revenue consists of revenue from providing mobile services.

Mobile Revenue

In 2015, we generated US$614 million of our Pakistan segment service revenue from mobile voice services (i.e., airtime charges from mobile contract and prepaid customers, including monthly contract fees and roaming fees, as well as roaming fees received from other mobile service operators for providing roaming services to their customers), or 60.5% of the total operating revenue in our Pakistan segment, compared to US$653 million, or 64.7% of the total operating revenue in our Pakistan segment, in 2014. In U.S. dollar terms, our mobile voice services revenue in Pakistan decreased by 6.0%. In functional currency terms, it decreased by 4.3%, primarily due to a decline in voice revenue caused by changes to hybrid offerings with decreased voice content.

In 2015, we generated US$132 million of our Pakistan segment service revenue from interconnect fees, or 13.0% of the total operating revenue in our Pakistan segment, compared to US$135 million, or 13.4% of the total operating revenue in our Pakistan segment, in 2014. In U.S. dollar terms, our Pakistan segment service revenue from interconnect fees decreased by 2.5%, while in functional currency terms, it decreased by 0.8%, due to lower local incoming traffic.

In 2015, we generated US$214 million of our Pakistan segment service revenue from VAS, including data revenue, or 21.1% of the total operating revenue in our Pakistan segment, compared to US$178 million, or 17.6% of the total operating revenue in our Pakistan segment, in 2014. In U.S. dollar terms, our Pakistan segment service revenue from VAS, including data revenue, increased by 20.2%, while in functional currency terms, it increased by 22.4%, due to data and MFS revenues growth, as a result of successful retail promotions and an increased footprint for our MFS agents in Pakistan.

Our total operating revenue in our Pakistan segment also includes revenue from sales of equipment and accessories and other revenue. In 2015, revenue from sales of equipment and accessories and other revenue in Pakistan was US$54 million compared to US$44 million in 2014. In functional currency terms, our Pakistan segment sales of equipment and accessories and other revenue increased by 24.1%, primarily as a result of an increase in revenues from site sharing and other services such as leasing lines, DSL and wireless internet.

Adjusted EBITDA

Our Pakistan adjusted EBITDA increased by 5.9% to US$409 million in 2015 compared to US$386 million in 2014. In functional currency terms, our Pakistan adjusted EBITDA increased by 7.7% in 2015, primarily due to slightly higher revenue and lower service costs as a result of cost efficiency initiatives, mainly in procurement and utilities. In functional currency terms, adjusted EBITDA margin in 2015 in our Pakistan segment was 40.4%, which is 2.1 percentage points higher than adjusted EBITDA margin in 2014. Please see “ExplanatoryNote—Non-IFRS Financial Measures” for more information on how we calculate Adjusted EBITDA.

Certain Performance Indicators

As of December 31, 2015, we had approximately 36.2 million customers in Pakistan, representing a decrease from 38.5 million customers as of December 31, 2014, primarily due to the required disconnection of approximately 5.6 million customers in May 2015 resulting from the implementation of the regulator’s SIM cardre-verification procedures (see “Item 3—Key Information—D. Risk Factors—Legal and Regulatory Risks—New or proposed changes to laws or new interpretations of existing laws in the markets in which we operate may harm our business”).

In 2015, our mobile ARPU in Pakistan remained stable at US$2.1 (equal to 2014). In functional currency terms, mobile ARPU in Pakistan increased in 2015 by 3% compared to 2014 mainly due to the successful completion of the SIMre-verification process, which resulted in the disconnection of lower revenue customers.

In 2015, our mobile MOU in Pakistan increased 44.0% to 623 from 433 in 2014 as a result of the success of our bundle offers and network modernization completed in 2014, which substantially increased network capacity.

As of December 31, 2015, we had approximately 16.8 million mobile data customers in Pakistan, representing an increase of approximately 16.6% from the approximately 14.4 million mobile data customers as of December 31, 2014. The increase was mainly due to the 3G expansion and increased smartphone penetration in the customer base.

Algeria

Results of operations in US$

   Year ended December 31,  ‘15 – ‘16  ‘14 – ‘15 
   2016  2015  2014  % change 
   in millions of U.S. dollars (except as indicated) 

Total operating revenue

   1,040   1,273   1,692   (18)%   (25)% 

Mobile service revenue

   1,031   1,259   1,678   (18)%   (25)% 

—of which mobile data

   76   46   20   65  131

Sales of equipment, accessories and other

   9   14   14   (36)%   2

Operating expenses

   493   589   835   (16)%   (29)% 

Adjusted EBITDA

   547   684   857   (20)%   (20)% 

Adjusted EBITDA margin

   53  54  51  (1.1p.p.  3.0p.p. 

Results of operations in DZD

   Year ended December 31,  ‘15 – ‘16  ‘14 – ‘15 
   2016  2015  2014  % change 
   in billions of DZD (except as indicated) 

Total operating revenue

   114   128   136   (11)%   (6)% 

Mobile service revenue

   113   127   135   (11)%   (7)% 

—of which mobile data

   8   5   2   78  185

Sales of equipment, accessories and other

   1   1   1   (31)%   28

Operating expenses

   54   59   68   (9)%   (13)% 

Adjusted EBITDA

   60   69   69   (13)%   0

Adjusted EBITDA margin

   53  54  50  (1.2p.p.  3.4p.p. 

Certain Performance Indicators

   Year ended December 31 
   2016   2015   2014 

Mobile

      

Customers in millions

   16.3    17.0    17.7 

ARPU in US$

   5.1    6.0    7.9 

ARPU in DZD

   562    603    639 

MOU in minutes

   332    369    371 

Mobile data customers

   7.0    4.1    1.3 

Year Ended December 31, 2016 Compared to Year Ended December 31, 2015

Our Algeria total operating revenue decreased by 18% to US$1,040 million in 2016 compared to US$1,273 million in 2015 partly due to the depreciation of the Algerian dinar against the U.S. dollar. In functional currency terms, total operating revenue in Algeria decreased by 11% due to a change in customer billing terms, the forced migration of customers from legacy tariffs, aggressive price competition and distribution challenges as compared to 2015. Our data revenue increased due to increased data usage in terms of amount of megabytes used and number of data users, primarily as a result of the revived 3Groll-out following the lifting of governmental restrictions in November 2015. Our segment sales of equipment and accessories and other revenue decreased by 36% due in part to the depreciation of the Algerian dinar against the U.S. dollar, partially offset by affordable device promotions launched during 2016. For a description of the risks associated with the current operating conditions in Algeria, see “Item 3—Key Information—D. Risk Factors—Legal and Regulatory Risks—We operate in a highly regulated industry and are subject to a large variety of laws and extensive regulatory requirements” and “Item 3—Key Information—D. Risk Factors—Legal and Regulatory Risks—Unpredictable tax systems give rise to significant uncertainties and risks that could complicate our tax planning and business decisions.”

Adjusted EBITDA

Our Algeria Adjusted EBITDA decreased by 20% to US$547 million in 2016 compared to US$684 million in 2015. In functional currency terms, our Algeria Adjusted EBITDA decreased by 13% in 2016 compared to the previous year, primarily due to a decrease in total revenues, as discussed above, partially offset by a decrease in operating expenses due to commercial and other general and administrative expense cost optimization and headcount reduction as a result of our performance transformation program. In addition to the decrease in revenue, our Adjusted EBITDA in Algeria was negatively impacted by costs in relation to structural measures to improve performance and stabilize our customer base, including distribution transformation and monobrandroll-out, acceleration of our 4G/LTE network deployment and promotion of micro-campaigns with tailored services to increase satisfaction, data monetization activities and smartphone promotions, coupled with bundle offers. Please see “ExplanatoryNote—Non-IFRS Financial Measures” for more information on how we calculate Adjusted EBITDA.

Certain Performance Indicators

Customers in our Algeria segment decreased to approximately 16.3 million as of December 31, 2016 compared to 17.0 million customers as of December 31, 2015. The 4% decrease was mainly due to the combined impact of historic 3G coverage shortfalls, changes in customer billing terms, forced migration and distribution challenges.

In 2016, our mobile ARPU in Algeria decreased by 15% to US$5.1 compared to US$6.0 in 2015. In functional currency terms, our mobile ARPU in Algeria decreased by 7%, mainly due to aggressive price competition and high-value customer churn.

In 2016, our mobile MOU in Algeria decreased by 10% to 332 minutes compared to 369 minutes in 2015. This decrease was due to high-value customer churn.

As of December 31, 2016, we had approximately 7.0 million mobile data customers in Algeria, representing an increase of approximately 69% from the approximately 4.1 million mobile data customers in Algeria as of December 31, 2015. The increase was mainly due to the rapid 3G expansion during the last twelve months.

Year Ended December 31, 2015 Compared to Year Ended December 31, 2014

Our Algeria total operating revenue decreased by 24.7% to US$1,273 million in 2015 compared to US$1,692 million in 2014 mainly due to the depreciation of the Algerian dinar against the U.S. dollar. In functional currency terms, total operating revenue in Algeria decreased by 6% due to aggressive price competition, device promotion by competitors and delays in the launch of OTA’s 3G network. Our Algeria total operating revenue consists of revenue from providing mobile services.

Mobile Revenue

In 2015, we generated US$1,041 million of our Algeria segment service revenue from mobile voice services (i.e., airtime charges from mobile contract and prepaid customers, including monthly contract fees and roaming fees, as well as roaming fees received from other mobile service operators for providing roaming services to their customers), or 81.7% of our total operating revenue in our Algeria segment, compared to US$1,442 million, or 85.2% of the total operating revenue in our Algeria segment, in 2014. In U.S. dollar terms, our mobile voice services revenue in Algeria decreased by 27.8% as a result of the depreciation of the Algerian dinar against the U.S. dollar. In functional currency terms, it decreased by 10.2% due to decreased voice ARPU resulting primarily from aggressive price competition.

In 2015, we generated US$99 million of our Algeria segment service revenue from interconnect fees, or 7.8% of the total operating revenue in our Algeria segment, compared to US$120 million, or 7.1% of the total operating revenue in our Algeria segment, in 2014. In U.S. dollar terms, our Algeria segment service revenue

from interconnect fees decreased by 17.6%, while in functional currency terms, it increased by 3.1%, due to an increase in the MTRs set by the regulator in Algeria for Optimum from DZD 0.96 per minute to DZD 1.1 (approximately US$0.01 to US$0.011 as of December 31, 2015) per minute.

In 2015, we generated US$108 million of our Algeria segment service revenue from VAS, including data revenue, or 8.4% of the total operating revenue in our Algeria segment, compared to US$102 million, or 6.0% of the total operating revenue in our Algeria segment, in 2014. In U.S. dollar terms, our Algeria segment service revenue from VAS, including data revenue, increased by 5.1%, while in functional currency terms, it increased by 31.3%, due to increased data usage in terms of amount ofmegabytes used and number of data users (2.9 million users in 2015 compared with 0.8 million users in 2014).

Our total operating revenue in our Algeria segment also includes revenue from sales of equipment and accessories and other revenue. During 2015, revenue from sales of equipment and accessories and other revenue in Algeria was US$14 million, whereas in 2014 revenue from sales of equipment and accessories and other revenue was US$14 million. In functional currency terms, our Algeria segment sales of equipment and accessories and other revenue increased by 28.3%, primarily as a result of subsidies offered and device promotions launched during 2015.

Adjusted EBITDA

Our Algeria adjusted EBITDA decreased by 20.2% to US$684 million in 2015 compared to US$857 million in 2014. In functional currency terms, our Algeria adjusted EBITDA remained stable in 2015, primarily due to a decrease in total revenues (DZD 8,600 million (approximately US$86 million)), offset by a decrease in operating expenses (DZD 8,700 million (approximately US$87 million)) due to aone-off charge recorded in 2014 related to a provision for Cevital litigation of DZD 4,300 million (approximately US$53 million). In 2015, we recorded aone-off charge of DZD 120 million (approximately US$12 million) related to the performance transformation program, as well as a decrease in certain expenses such as personnel costs, security and billing in relation to operational improvements. Please see “ExplanatoryNote—Non-IFRS Financial Measures” for more information on how we calculate Adjusted EBITDA.

Certain Performance Indicators

As of December 31, 2015, we had approximately 17.0 million customers in our Algeria segment, in comparison with 17.7 million customers as of December 31, 2014. The 3.9% decrease was mainly due to a reduction of high-value customers.

In 2015, our mobile ARPU in Algeria decreased by 23.8% to US$6.0 compared to US$7.9 in 2014. In functional currency terms, our mobile ARPU in Algeria decreased by 5.7%, mainly due to aggressive price competition.

In 2015, our mobile MOU in Algeria was mostly stable, slightly decreasing by 0.7% to 369 from 371 in 2014. This decrease was due to a slight decrease in total traffic (78.8 billion minutes in 2014 compared to 76.6 billion minutes in 2015) coupled with a slight decrease in average customer base (17.6 million in 2014 compared to 17.3 million in 2015).

We did not have broadband customers in Algeria as of December 31, 2015.

Bangladesh

Results of operations in US$

   Year ended December 31,  ‘15 – ‘16  ‘14 – ‘15 
   2016  2015  2014  % change 
   in millions of U.S. dollars (except as indicated) 

Total operating revenue

   621   604   563   3  7

Mobile service revenue

   606   596   556   2  7

of which mobile data

   63   42   23   50  80

Sales of equipment, accessories and other

   15   8   7   76  18

Operating expenses

   354   362   344   (2)%   5

Adjusted EBITDA

   267   242   219   10  10

Adjusted EBITDA margin

   43  40  39  3.0p.p.   1.1p.p. 
  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 

Results of operations in BDT

   Year ended December 31,  ‘15 – ‘16  ‘14 – ‘15 
   2016  2015  2014  % change 
   in billions of BDT (except as indicated) 

Total operating revenue

   49   47   44   3  8

Mobile service revenue

   48   46   43   2  8

—of which mobile data

   5   3   2   51  81

Sales of equipment, accessories and other

   1   1   1   77  19

Operating expenses

   28   28   27   (2)%   6

Adjusted EBITDA

   21   19   17   11  11

Adjusted EBITDA margin

   43  40  39  3.0p.p.   1.1p.p. 

Certain Performance Indicators

   Year ended December 31, 
   2016   2015   2014 

Mobile

      

Customers in millions

   30.4    32.3    30.8 

ARPU in US$

   1.6    1.6    1.6 

ARPU in BDT

   126    122    120 

MOU in minutes

   312    306    197 

Mobile data customers in million

   14.9    14.0    12.2 

Year Ended December 31, 2016 Compared to Year Ended December 31, 2015

Our Bangladesh total operating revenue increased by 3% to US$621 million in 2016 compared to US$604 million in 2015. In functional currency terms, total operating revenue in Bangladesh increased by 3% due to an increase in voice revenue driven by higher MOU and a significant increase in data revenue. The increase was offset by the imposition of an incremental 2% supplementary duty on recharges from June 2016, which is in addition to the additional 1% surcharge from March 2016. The main operational focus during 2016 was the SIMre-verification process. This government-mandated initiative started in December 2015 and required each mobile phone operator to verify all customers using fingerprints in order to ensure authentic registration, proper accountability and enhanced security and resulted in 3.8 million SIM cards being blocked by Banglalink. This program contributed to a slowdown of acquisition activity across the market, which affected revenue trends in 2016. In functional currency terms, our segment service revenue from data increased by 51%, primarily driven by an increase in active data users and data usage as a result of expanding 3G coverage and smartphone penetration. In functional currency terms, our Bangladesh segment sales of equipment and accessories and other revenue increased by 77% primarily as a result of higher handset sales in order to increase smartphone penetration.

Adjusted EBITDA

Our Bangladesh Adjusted EBITDA increased by 10% to US$267 million in 2016 compared to US$242 million in 2015. In functional currency terms, our Bangladesh Adjusted EBITDA increased by 11% in 2016 compared to the same period in the previous year, primarily due to increased revenue, as discussed above, and the implementation of performance transformation initiatives, in particular headcount reduction and a decrease in commercial costs. Please see “ExplanatoryNote—Non-IFRS Financial Measures” for more information on how we calculate Adjusted EBITDA.

Certain Performance Indicators

As of December 31, 2016, we had approximately 30.4 million customers in Bangladesh, representing a decrease from 32.3 million customers as of December 31, 2015, which was primarily due to an introduction of government mandated identity verification procedures at the end of 2015, which resulted in a slowdown of customer growth across the market and the blocking of unverified SIMs in 2016. For further information on the risks associated with SIMre-verification, see “Item 3—Key Information—D. Risk Factors—Legal and Regulatory Risks—New or proposed changes to laws or new interpretations of existing laws in the markets in which we operate may harm our business.”

In 2016, our mobile ARPU in Bangladesh did not change and was US$1.6. In functional currency terms, mobile ARPU in Bangladesh increased in 2016 by 3% to BDT 126 compared to BDT 122 in 2015, mainly due to high growth in data revenue.

In 2016, our mobile MOU in Bangladesh increased 2% to 312 minutes from 306 minutes in 2015 mainly due to lower average price per minute, driven by aggressive competition.

As of December 31, 2016, we had approximately 14.9 million mobile data customers in Bangladesh, representing a decrease of approximately 7% from the approximately 14.0 million mobile data customers as of December 31, 2015. The decrease is due to the blocking of unverified SIMs, discussed above, while active data users increased mainly due to the 3G expansion and increased smartphone penetration.

Year Ended December 31, 2015 Compared to Year Ended December 31, 2014

Our Bangladesh total operating revenue increased by 7.3% to US$604 million in 2015 compared to US$563 million in 2014. In functional currency terms, total operating revenue in Bangladesh increased by 7.9% due to a 4.9% increase in the number of mobile customers and an increase in data usage in 2015, which was partially offset by the impact of intensified price competition and the negative impact of supplementary duties imposed in the third quarter of 2015. Our Bangladesh total operating revenue consists of revenue from providing mobile services.

Mobile Revenue

In 2015, we generated US$450 million of our Bangladesh segment service revenue from mobile voice services (i.e., airtime charges from mobile contract and prepaid customers, including monthly contract fees and roaming fees, as well as roaming fees received from other mobile service operators for providing roaming services to their customers), or 74.5% of our total operating revenue in our Bangladesh segment, compared to US$440 million, or 78.1% of the total operating revenue in our Bangladesh segment, in 2014. In U.S. dollar terms, our mobile voice services revenue in Bangladesh increased by 2.3%. In functional currency terms, it increased by 2.9%, primarily due to an increase in customer base and higher ARPU.

In 2015, we generated US$57 million of our Bangladesh segment service revenue from interconnect fees, or 9.4% of the total operating revenue in our Bangladesh segment, compared to US$53 million, or 9.4% of the total

operating revenue in our Bangladesh segment, in 2014. In U.S. dollar terms, our Bangladesh segment service revenue from interconnect fees increased by 7%. In functional currency terms, it increased by 7.5%, primarily due to an increase in our customer base, as well as higher MOU.

In 2015, we generated US$86 million of our Bangladesh segment service revenue from VAS, including data revenue, or 14.2% of the total operating revenue in our Bangladesh segment, compared to US$60 million, or 10.6% of the total operating revenue in our Bangladesh segment, in 2014. In U.S. dollar terms, our Bangladesh segment service revenue from VAS, including data and messaging revenue, increased by 43.6%. In functional currency terms, it increased by 44.4%, primarily due to increased data usage derived from the banglalink brand’s 3G network, as our network coverage expanded in 2015.

Our total operating revenue in our Bangladesh segment also includes revenue from sales of equipment and accessories and other revenue. In 2015, revenue from sales of equipment and accessories and other revenue in Bangladesh was US$9 million, compared to US$7 million in 2014. In U.S. dollar terms, our Bangladesh segment sales of equipment and accessories and other revenue increased by 17.9% primarily as a result of higher handset sales and an increase in revenues from site sharing.

Adjusted EBITDA

Our Bangladesh adjusted EBITDA increased by 10.5% to US$242 million in 2015 compared to US$219 million in 2014. In functional currency terms, our Bangladesh adjusted EBITDA increased by 11% in 2015, primarily due to increased revenue and reduced SIM tax from BDT 300 (approximately US$3.8) to BDT 100 (approximately US$1.3) per connection, which was partially offset by a provision of US$12 million for a disputed SIM replacement tax with the tax authorities, a bad debt provision of US$6 million mainly for Bangladesh Telecommunications Company Limited (government owned PSTN) and a provision of US$4 million related to the performance transformation program. In functional currency terms, the adjusted EBITDA margin in 2015 in our Bangladesh segment was 40.1%, which was 1.1 percentage points higher than the adjusted EBITDA margin in 2014. Please see “ExplanatoryNote—Non-IFRS Financial Measures” for more information on how we calculate Adjusted EBITDA.

Certain Performance Indicators

As of December 31, 2015, we had approximately 32.3 million customers in Bangladesh, representing an increase from 30.8 million customers as of December 31, 2014, which was primarily due to our aggressive customer acquisition campaigns supported by competitivestart-up offers.

In 2015, our mobile ARPU in Bangladesh was stable at US$1.6 compared to 2014. In functional currency terms, mobile ARPU in Bangladesh increased in 2015 by 1.6% compared to 2014 mainly due to high growth in data revenue.

In 2015, our mobile MOU in Bangladesh increased 56% to 306 from 197 in 2014 mainly due to the price elasticity impact of lower APPM driven by aggressive competition.

As of December 31, 2015, we had approximately 14.0 million mobile data customers in Bangladesh, representing an increase of approximately 14.6% from the approximately 12.2 million mobile data customers as of December 31, 2014. The increase was mainly due to the 3G expansion and increased smartphone penetration in the customer base.

Ukraine

Results of operations in US$

    Year ended December 31,  ‘15 – ‘16  ‘14 – ‘15 
   2016  2015  2014  % change 
   in millions of U.S. dollars (except as indicated) 

Total operating revenue

   586   622   1,062   (6)%   (41)% 

Mobile service revenue

   542   576   970   (6)%   (41)% 

—of which mobile data

   99   66   85   49  (22)% 

Fixed-line service revenue

   41   45   89   (8)%   (50)% 

Sales of equipment, accessories and other

   3   1   3   46  (28)% 

Operating expenses

   280   330   578   (15)%   (43)% 

Adjusted EBITDA

   306   292   484   5  (40)% 

Adjusted EBITDA margin

   52  47  46  5.3p.p.   1.4p.p. 

Results of operations in UAH

    Year ended December 31,  ‘15 – ‘16  ‘14 – ‘15 
   2016  2015  2014  % change 
   in millions of UAH (except as indicated) 

Total operating revenue

   14,960   13,475   12,231   11  10

Mobile service revenue

   13,851   12,475   11,190   11  11

—of which mobile data

   2,522   1,442   984   75  47

Fixed-line service revenue

   1,052   967   1,017   9  (5)% 

Sales of equipment, accessories and other

   57   33   24   71  35

Operating expenses

   7,149   7,143   6,705   0  7

Adjusted EBITDA

   7,811   6,332   5,526   23  15

Adjusted EBITDA margin

   52  47  45  5.2p.p.   1.8p.p. 

Certain Performance Indicators

   Year ended December 31, 
   2016   2015   2014 

Mobile

      

Customers in millions

   26.1    25.4    26.2 

ARPU in US$

   1.7    1.8    3.1 

ARPU in UAH

   44    40    36 

MOU in minutes

   559    543    508 

Mobile data customers (million)

   11.2    12.0    11.1 

Fixed-line

      

Broadband customers (millions)

   0.8    0.8    0.8 

Year Ended December 31, 2016 Compared to Year Ended December 31, 2015

Our Ukraine total operating revenue decreased by 6% to US$586 million in 2016 compared to US$622 million in 2015, primarily due to the depreciation of the Ukrainian hryvnia against the U.S. dollar. In functional currency terms, our Ukraine total operating revenue in 2016 increased 11% compared to 2015 despite a challenging social, political and macroeconomic environment. The increase was primarily due to strong growth in mobile data revenue, as a result of continued 3Groll-out, increased smartphone penetration and data-oriented tariff plans. It was also driven by repricing initiatives for our mobile and fixed-line services; and increased fixed-line revenue as a result of improved quality of the customer base. This increase was partially offset by a decline in interconnection fees, as a result of a decrease in the volume of international incoming traffic, and a decrease in SMS messaging.

Adjusted EBITDA

Our Ukraine Adjusted EBITDA increased by 5% to US$306 million in 2016 compared to US$292 million in 2015. In functional currency terms, our Ukraine Adjusted EBITDA increased by 23% in 2016 compared to the previous year primarily due to higher revenues, as discussed above, and lower interconnect and technological maintenance costs, which were partially offset by an increase in frequency fees, roaming costs, inflation on rent and utilities and the negative effect of the depreciation of the hryvnia on our operating expenses, caused by higher roaming costs, denominated in U.S. dollars. Please see “ExplanatoryNote—Non-IFRS Financial Measures” for more information on how we calculate Adjusted EBITDA.

Certain Performance Indicators

As of December 31, 2016, we had approximately 26.1 million mobile customers in Ukraine compared to 25.4 million mobile customers as of December 31, 2015, representing an increase of 3%, as a result of successful sales activities and improved churn following enhanced customer based management initiatives.

In 2016, our mobile ARPU in Ukraine decreased by 6% to US$1.7 compared to US$1.8 in 2015, primarily due to devaluation of the hryvnia. In functional currency terms, mobile ARPU in Ukraine increased in 2016 by 11% compared to 2015 mainly due to repricing initiatives and newly introduced tariffs.

In 2016, our mobile MOU in Ukraine increased by 3% to 559 from 543 in 2015, mainly due to higheron-net traffic.

As of December 31, 2016, we had approximately 0.8 million fixed-line broadband customers in Ukraine, which was broadly stable compared to December 31, 2015.

Year Ended December 31, 2015 Compared to Year Ended December 31, 2014

Our Ukraine total operating revenue decreased by 41.4% to US$622 million in 2015 compared to US$1,062 million in 2014, primarily due to the depreciation of the Ukrainian hryvnia against the U.S. dollar. In functional currency terms, our Ukraine total operating revenue in 2015 was 10.2% higher compared to 2014, primarily due to increased international incoming call revenue and strong growth in mobile data revenue as a result of the launch of 3G, despite ongoing social unrest and the shutdown of networks in the ATO zone. Our Ukraine total operating revenue consists of revenue from providing mobile services as well as fixed-line services.

Mobile Revenue

In 2015, our revenue from mobile services in our Ukraine segment decreased by 40.6% to US$578 million compared to US$972 million during 2014, primarily due to the devaluation of the hryvnia by 52.2%.

In 2015, we generated US$290 million of our Ukraine segment service revenue from mobile voice services (i.e. airtime charges from mobile postpaid and prepaid customers, including monthly contract fees and roaming fees, and roaming fees received from other mobile services operators for providing roaming services to their customers), or 50.2% of the total mobile operating revenue in our Ukraine segment, compared to US$539 million, or 55.5% of the total mobile operating revenue in 2014. In U.S. dollar terms, service revenue from airtime charges decreased by 46.3%, while in functional currency terms, it increased by 1.2%. The decrease in U.S. dollar terms was primarily due to weakening of the hryvnia. The increase in functional currency was due to there-pricing of tariffs and 3G launch along with new tariff portfolio, and positive effect of currency devaluation on guest roaming revenues.

In 2015, we generated US$139 million of our Ukraine segment service revenue from VAS including data revenue, or 24.1% of the total mobile operating revenue in our Ukraine segment, compared to US$211 million, or 21.7% of the total mobile operating revenue, in 2014. The 33.8% decrease in U.S. dollar terms in our service revenue from VAS including data revenue was primarily due to depreciation of the functional currency. In

functional currency terms, our Ukraine segment service revenue from VAS including data revenue increased by 25.3% mainly due to strong growth in mobile data revenue as a result of 3Groll-out, active promotions of smartphones and data-oriented tariff plans.

In 2015, we generated US$147 million of our Ukraine segment service revenue from interconnect fees, or 25.4% of the total mobile operating revenue in our Ukraine segment, compared to US$218 million, or 22.4% of the total mobile operating revenue in our Ukraine segment, in 2014. In U.S. dollar terms, our Ukraine segment service revenue from interconnect fees decreased by 32.8% primarily due to weakening of the hryvnia. In functional currency terms, our Ukraine segment service revenue from interconnect revenue increased by 24.2% due to positive currency devaluation effect on revenue from traffic from international operators.

In 2015, we generated US$0.1 million of other service revenue, or 0.0% of the total mobile operating revenue in our Ukraine segment in 2015, compared to US$2 million generated in 2014, or 0.2% of the total mobile operating revenue in 2014. In U.S. dollar terms, our other service revenue decreased by 93.6%, while in functional currency terms it decreased by 87.9%.

Our Ukraine total mobile operating revenue also included revenue from sales of equipment and accessories and other revenue. During 2015, revenue from sales of equipment and accessories and other revenue comprised US$2 million, or 0.3% of the total mobile operating revenue in our Ukraine segment, compared to US$2 million, or 0.2% of the total mobile operating revenue in our Ukraine segment, in 2014. In functional currency terms, our Ukraine segment revenue from sales of equipment and accessories and other revenue increased by 53.2% mainly due to higher revenue fromsub-rent of premises driven by increase of floor spaces and rent rates.

Fixed-line Revenue

Our revenue from fixed-line services in Ukraine decreased by 50.1% to US$45 million in 2015 compared to US$89 million in 2014, primarily due to depreciation of national currency. In functional currency terms, our revenue from fixed-line services in Ukraine decreased by 5.2% mainly as a result of reduction in wholesale revenue.

Our revenue from fixed-line services in Ukraine in 2015 consisted of US$17 million generated from business operations, US$3 million generated from wholesale operations and US$24 million generated from residential and FTTB operations. Revenue from business operations decreased by 49.3% compared to US$34 million in 2014, revenue from wholesale operations decreased by 82.0% compared to US$16 million in 2014, and revenue from residential and FTTB operations decreased by 37.8% compared to US$39 million in 2014. In U.S. dollar terms the decrease was primarily due to national currency devaluation. In terms of functional currency, our revenue from business operations decreased by 4.1% driven by lower subscribers base. Revenue from wholesale operations decreased by 65.3% in terms of functional currency, primarily due to planned reduction in low margin transit traffic. Residential and FTTB performance increased by 17.7% in terms of functional currency, primarily due to a favorable FTTBre-pricing.

Adjusted EBITDA

Our Ukraine adjusted EBITDA decreased by 39.6% to US$292 million in 2015 compared to US$484 million in 2014. In functional currency terms, our Ukraine adjusted EBITDA increased by 14.6% in 2015 primarily due to higher revenues, mainly data and interconnect revenues, and lower interconnect costs, which was partially offset by an increase in frequency fees due to the 3G license, higher utility and rental costs, and a negative currency devaluation effect. In functional currency terms, adjusted EBITDA margin in our Ukraine segment in 2015 was 47.0%, which is 1.8 percentage points higher than in 2014. Please see “ExplanatoryNote—Non-IFRS Financial Measures” for more information on how we calculate Adjusted EBITDA.

Certain Performance Indicators

As of December 31, 2015, we had approximately 25.4 million mobile customers in Ukraine, in comparison with approximately 26.2 million mobile customers as of December 31, 2014. The decrease of our customer base by 3.1% was mainly due to customer losses in the ATO zone.

In 2015, our mobile ARPU in Ukraine decreased by 41.0% to US$1.8 compared to US$3.1 in 2014 primarily due to national currency devaluation. In functional currency terms, mobile ARPU in Ukraine increased in 2015 by 10.8% compared to 2014 mainly due to mobile data revenue growth.

In 2015, our mobile MOU in Ukraine increased by 7.0% to 543 from 508 in 2014, mainly due to the decrease in number of subscribers with lower MOU predominantly in the Eastern part of the country.

As of December 31, 2015, we had approximately 0.8 million fixed-line broadband customers in Ukraine, compared to approximately 0.8 million as of December 31, 2014.

Uzbekistan

Results of operations in US$

   Year ended December 31,  ‘15 – ‘16  ‘14 – ‘15 
   2016  2015  2014  % change 
   in millions of U.S. dollars (except as indicated) 

Total operating revenue

   663   711   718   (7)%   (1)% 

Mobile service revenue

   659   704   710   (6)%   (1)% 

—of which mobile data

   129   136   132   (6)%   3

Fixed-line service revenue

   4   5   7   (15)%   (22)% 

Sales of equipment, accessories and other

   —     2   1   (86)%   19

Operating expenses

   268   274   257   (2)%   7

Adjusted EBITDA

   395   437   461   (10)%   (5)% 

Adjusted EBITDA margin

   60  61  64  (1.9p.p.  (2.7p.p.

Results of operations in UZS

   Year ended December 31,  ‘15 – ‘16  ‘14 – ‘15 
   2016  2015  2014  % change 
   in billions of UZS (except as indicated) 

Total operating revenue

   1,967   1,829   1,662   8  10

Mobile service revenue

   1,953   1,811   1,643   8  10

—of which mobile data

   381   350   306   9  14

Fixed-line service revenue

   13   13   16   (2)%   (14)% 

Sales of equipment, accessories and other

   1   4   3   (84)%   36

Operating expenses

   794   705   596   13  18

Adjusted EBITDA

   1,173   1,124   1,066   4  5

Adjusted EBITDA margin

   60  61  64  (1.8p.p.  (2.7p.p.

Certain Performance Indicators

   Year ended December 31, 
   2016   2015   2014 

Mobile

      

Customers in millions

   9.5    9.9    10.5 

ARPU in US$

   5.6    5.7    5.6 

ARPU in UZS

   16,664    14,709    13,038 

MOU in minutes

   615    528    522 

Mobile data customers in millions

   4.6    4.7    5.4 

Year Ended December 31, 2016 Compared to Year Ended December 31, 2015

Our 2016, our Uzbekistan total operating revenue decreased by 7% to US$663 million compared to US$711 million in 2015. In Uzbekistan, all of our tariff plans are denominated in U.S. dollars. In functional currency terms, our Uzbekistan total operating revenue increased by 8%, due to the depreciation of the Uzbek som. The decrease on a U.S. dollar basis, was primarily driven by a revamp of tariff plans by Unitel in order improve competitiveness in the new environment following the reentry of MTS to the market and the entry of a new operator, UzMobile. This was partially offset by increased fees derived from termination of calls from other operators’ networks and increased smartphone penetration and promotions.

Adjusted EBITDA

In 2016, our Uzbekistan Adjusted EBITDA decreased by 10% to US$395 million compared to US$437 million in 2015, primarily due to the decrease in revenue, as discussed above, and increased structural operating expenses. Structural operating expenses were affected by increased customer-based taxes, which doubled in 2016, and higher business costs. In functional currency terms, our Uzbekistan Adjusted EBITDA increased by 4% in 2016 compared to 2015 because of the devaluation of the Uzbek som. Please see “ExplanatoryNote—Non-IFRS Financial Measures” for more information on how we calculate Adjusted EBITDA.

Certain Performance Indicators

As of December 31, 2016, we had approximately 9.5 million mobile customers in our Uzbekistan segment, representing a decrease of 4% compared to approximately 9.9 million mobile customers as of December 31, 2015. The decrease in our customer base in Uzbekistan was primarily due to the reentry of MTS to the market and the entry of a new operator, UzMobile.

In 2016, our mobile ARPU in Uzbekistan decreased by 1% to US$5.6 compared to US$5.7 in 2015. In functional currency terms, mobile ARPU in Uzbekistan increased by 13% to UZS16,664 in 2016 compared to UZS 14,709 in 2015 mainly because Beeline Uzbekistan price plans are denominated in U.S. dollars and the Uzbek som depreciated. We also had growth of data ARPU, driven by a higher data usage driven by increased smartphone penetration and promotions.

In 2016, our mobile MOU in Uzbekistan increased by 17% to 615 from 528 in 2015.

As of December 31, 2016, we had approximately 4.6 million mobile data customers in Uzbekistan compared to approximately 4.7 million mobile data customers as of December 31, 2015, representing a decrease of 2% mainly due to the reentry of MTS to the market and the entry of, UzMobile.

Year Ended December 31, 2015 Compared to Year Ended December 31, 2014

Our Uzbekistan total operating revenue decreased by 1.0% to US$711 million in 2015 from US$718 million in 2014. In functional currency terms, our Uzbekistan total operating revenue increased by 10.0%. Our Uzbekistan total operating revenue consists of revenue from providing mobile services as well as fixed-line services.

Mobile Revenue

In our Uzbekistan segment, revenue from mobile services decreased by 0.8% to US$704 million in 2015 from US$710 million in 2014, due to the reentry of MTS to the market and the entry of a new operator UzMobile. In functional currency terms, our revenue from mobile services for the Uzbekistan segment increased by 9.3% due to Beeline Uzbekistan price plans denominated in U.S. dollars.

In 2015, we generated US$515 million of our service revenue from airtime charges in the Uzbekistan segment from mobile contract and prepaid customers, including monthly contract fees and roaming fees, and

roaming fees received from other mobile service operators for providing roaming services to their customers, or 73.0% of the total mobile operating revenue in our Uzbekistan segment, compared to US$535 million, or 75.2% of the total mobile operating revenue, in 2014. The 3.8% decrease in U.S. dollar terms during 2015 compared to 2014 was attributable to the reentry of MTS to the market and the entry of a new operator UzMobile. While 6.9% increase in functional currency terms due to Beeline Uzbekistan price plans denominated in U.S. dollars.

In 2015, we generated US$33 million of our mobile service revenue from interconnect fees in our Uzbekistan segment, or 4.6% of the total mobile operating revenue in our Uzbekistan segment, compared to US$25 million, or 3.6% of the total mobile operating revenue in our Uzbekistan segment, in 2014. The 32% increase in U.S. dollar terms in 2015 compared to 2014 was due to the entry of one new mobile operator and there-entry of another. Additionally, 30.2% increase in functional currency terms also due to Beeline Uzbekistan price plans denominated in U.S. dollars.

In 2015, we generated US$156 million of our mobile service revenue in our Uzbekistan segment from VAS, including data revenue, or 22.1% of the total mobile operating revenue in our Uzbekistan segment, compared to US$149 million, or 21% of the total mobile operating revenue in the Uzbekistan segment, in 2014. In 2015 compared to 2014, this increased by 4.6% in U.S. dollar terms primarily due to focusing on increasing the number of regular smartphone data users. Additionally, 16.1% increase in functional currency terms also due to Beeline Uzbekistan price plans denominated in U.S. dollars.

Our Uzbekistan total mobile operating revenue also included revenue from sales of equipment and accessories and other revenue. In 2015, revenue from sales of equipment and accessories and other revenue in our Uzbekistan segment increased to US$1.3 million from US$1.1 million during 2014. The 26.8% increase in U.S. dollar terms and 45.4% increase in functional currency terms was mainly due to the promotion of smartphones sales.

Fixed-line Revenue

Our Uzbekistan total operating revenue from fixed-line services decreased by 22.2% to US$5.3 million in 2015 from US$6.8 million in 2014. The decrease was primarily due to price competition from the main operator UzbekTelecom, resulting in decreased fixed-line customers for Beeline.

Adjusted EBITDA

Our Uzbekistan adjusted EBITDA decreased by 5.1% to US$437 million in 2015 compared to US$461 million in 2014. In functional currency terms, our Uzbekistan adjusted EBITDA increased by 5.4% in 2015 primarily due to an increase of revenue, which was attributable to the fact that Beeline Uzbekistan price plans were denominated in U.S. dollars. In functional currency terms, our Uzbekistan adjusted EBITDA margin was 61.5% in 2015, which was 2.7 percentage points lower than in 2014 primarily due to increase in tax per customer and legal costs. Please see “ExplanatoryNote—Non-IFRS Financial Measures” for more information on how we calculate Adjusted EBITDA.

Certain Performance Indicators

As of December 31, 2015, we had approximately 9.9 million mobile customers in our Uzbekistan segment, representing a decrease of 5.5% from approximately 10.6 million mobile customers as of December 31, 2014. The decrease in our customer base in Uzbekistan was a result of the entry of one new mobile operator and there-entry of another.

In 2015, our mobile ARPU in Uzbekistan increased by 1.5% to US$5.7 compared to 2014, while in functional currency terms, mobile ARPU in Uzbekistan increased in 2015 by 12.8% compared to 2014 mainly due to growth of data ARPU driven by a higher usage of data.

In 2015, our mobile MOU in Uzbekistan increased by 1.1% to 528 from 522 in 2014 primarily due to the launch of offers with free traffic in exchange fortop-up commitment.

As of December 31, 2015, we had approximately 4.7 million data customers in Uzbekistan, consisting of approximately 4.7 million mobile data customers and an insignificant number of fixed-line data customers, compared to approximately 5.4 million mobile broadband customers and an insignificant number of fixed-line data customers as of December 31, 2014. The decrease was mainly due to the entry of one new mobile operator and there-entry of another.

HQ

For historical periods prior to the year ended December 31, 2016, we reported an “HQ and Others” segment, comprised of our current “HQ” segment and the results of our current “Others” category. As of December 31, 2016, “Others” is no longer a reportable segment in our financial statements. Therefore, we have restated our results and analysis for the years ended December 31, 2015 and 2014 to reflect our new HQ segment.

Year Ended December 31, 2016 Compared to Year Ended December 31, 2015

Our HQ Adjusted EBITDA increased by US$870 million for the year ended December 31, 2016 compared to 2015 to negative US$421 million, from negative US$1,291 million, primarily due to the US$900 million provision with respect to agreements with the SEC, DOJ and OM, included in operating expenses for the year ended December 31, 2015, that was not included in our consolidated total operating expenses for 2016. Please see “ExplanatoryNote—Non-IFRS Financial Measures” for more information on how we calculate Adjusted EBITDA.

Year Ended December 31, 2015 Compared to Year Ended December 31, 2014

Our HQ Adjusted EBITDA decreased by US$1,058 million for the year ended December 31, 2015 compared to the year ended December 31, 2014 to negative US$1,291 million in 2015, from negative US$233 million, primarily due to the US$900 million Uzbekistan provision with respect to agreements with the SEC, DOJ and OM, included in operating expenses for the year ended December 31, 2015, that was not included in our consolidated total operating expenses for 2014. Please see “ExplanatoryNote—Non-IFRS Financial Measures” for more information on how we calculate Adjusted EBITDA.

Italy

Accounting Treatment

On November 5, 2016, we completed a transaction to form a joint venture holding company with Hutchison, through which we jointly own and operate our historical WIND and Hutchison’s historical 3 Italia telecommunications businesses in Italy. Italy is no longer a reportable segment. We account for the Italy Joint Venture using the equity method. However, financial and operational information for Italy is included in this Annual Report on Form20-F because completion of the Italy Joint Venture occurred ten months into the 2016 financial year, and because the Italy Joint Venture is a significant part of our business.

All information related to the Italy Joint Venture is the sole responsibility of the Italy Joint Venture’s management, and no information contained herein, including, but not limited to, the Italy Joint Venture’s financial and industry data, market projections and strategy, has been prepared by or on behalf of, or approved by, our management. VEON Ltd. is not making, and has not made, any written or oral representation or warranty, express or implied, of any nature whatsoever, with respect to any Italy Joint Venture information included in this Annual Report on Form20-F, other than the financial information that is derived directly from our financial statements.

From January 1, 2016 to November 5, 2016, we classified our Italian business unit as an asset held for sale and discontinued operation in our consolidated financial statements. In connection with this classification, VEON Ltd. no longer accounted for depreciation and amortization expenses of the Italian assets. The financial data for 2015 and 2014 reflects the classification of Italy as an asset held for sale and a discontinued operation. The intercompany positions were disclosed as related party transactions and balances. Under the transaction, VEON Ltd. contributed its entire shareholding in the operations in Italy, in exchange for a 50% interest in the newly formed Italy Joint Venture. As a result, the company does not control the Italy Joint Venture’s operations in Italy. Please refer to Notes 6, 13 and 26 to our audited consolidated financial statements included elsewhere in this Annual Report on Form20-F for further information.

Included below is a comparison of the 10 months ended October 31, 2016 and 2015 and a comparison of the years ended December 31, 2015 and 2014, each accounting for WIND as a discontinued operation. For the effect of the two months ended December 31, 2016, for which we accounted the Italy Joint Venture as an equity investment, please see “—Consolidated results—Year Ended December 31, 2016 Compared to Year Ended December 31,2015—Non-operating Profits and Losses—Shares of Loss/(Profit) of Associates and Joint Ventures Accounted for Using the Equity Method.” For more information, please see “—Key Developments and Trends—Italy Joint Venture” and Note 6 to our audited consolidated financial statements included elsewhere in this Annual Report on Form20-F.

The Italy Joint Venture does not have any impact on VEON Ltd.’s current liquidity, as liquidity available at the level of the Italy Joint Venture is not available to VEON Ltd. due to covenants in debt agreements applicable to our historical WIND business, and now applicable to the Italy Joint Venture. The Italy Joint Venture results in a reduction of our net debt to Adjusted EBITDA, as neither the earnings nor the net debt of the Italy Joint Venture are included in the calculations or the determination of the covenant ratios.

Inflation

The inflation rates in Italy for the years ended December 31, 2016, 2015 and 2014, were 0.4%, 0.0% and (0.1)%, respectively.

Foreign Currency Translation

The functional currency of the Italy Joint Venture is the euro. As of December 31, 2016, 2015 and 2014, theeuro-U.S. dollar exchange rates used by VEON Ltd. to translate our historic WIND results were 0.95, 0.92 and 0.83 euro per U.S. dollar respectively, as provided by Bloomberg Finance L.P. During 2016, the average euro to U.S. dollar exchange rate was 0.3% higher than the average euro to U.S. dollar exchange rate during 2015. During 2015, the averageeuro-U.S. dollar exchange rate was 19.5% higher than the averageEuro-U.S. dollar exchange rate during 2014.

From November 5, 2016, the Italy Joint Venture has been deconsolidated and may use different exchange rates to report its results than those used by VEON Ltd.

Contractual Restrictions

The Italy Joint Venture is restricted from making dividend distributions and certain other payments to VEON Ltd. by existing covenants in the financing documents governing WIND’s secured debt, which restrictions now apply to the successor entity, the Italy Joint Venture.

Results of operations in US$

   10 months ended
October 31,
  Year ended
December 31,
  10 months
ended
October 31,
2015-2016
  Year ended
December 31,
2014-2015
 
   2016  2015  2015  2014  % change 
   in millions of U.S. dollars (except as indicated) 

Total operating revenue

   4,135   4,034   4,913   6,155   2.5  (20.2)% 

Service revenue

   3,701   3,726   4,450   5,537   (0.7)%   (19.6)% 

Sales of equipment, accessories and other

   434   308   463   618   41.2  (25.1)% 

Operating expenses

   2,511   2,504   3,035   3,739   0.3  (18.8)% 

Adjusted EBITDA

   1,624   1,530   1,878   2,416   6.1  (22.3)% 

Adjusted EBITDA margin

   39  38  38  39  1 p.p.   (1.1 p.p.
  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 

Results of operations in EUR

   10 months
ended
October 31,
  Year ended
December 31,
  10 months
ended
October 31,
2015-2016
  Year ended
December 31,
2014-2015
 
   2016  2015  2015  2014  % change 
   in millions of EUR (except as indicated) 

Total operating revenue

   3,708   3,616   4,428   4,633   2.6  (4.4)% 

Service revenue

   3,319   3,339   4,008   4,167   (0.6)%   (3.8)% 

Sales of equipment, accessories and other

   389   277   420   466   40.6  (10.0)% 

Operating expenses

   2,251   2,244   2,735   2,813   0.3  (2.8)% 

Adjusted EBITDA

   1,457   1,372   1,693   1,820   6.2  (7.0)% 

Adjusted EBITDA margin

   39  38  38  39  1 p.p.   (1.1 p.p.
  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 

Certain Performance Indicators

   10 months ended October 31,   Year ended December 31, 
   2016   2015   2015   2014 

Mobile

        

Customers in millions

   20.6    21.3    21.1    21.6 

ARPU in US$(1)

   12.8    12.5    12.5    14.6 

ARPU in EUR(1)

   11.5    11.2    11.3    11.3 

MOU in minutes(2)

   278    273    269    264 

Mobile data customers in millions(3)

   11.7    11.4    11.6    10.2 

Fixed-line

        

Broadband customers in millions(4)

   2.3    2.3    2.3    2.2 

(1)For our historical WIND business, ARPU is defined as the measure of the sum of mobile revenue in the period divided by the average number of mobile customers in the period (the average of each month’s average number of mobile customers (calculated as the average of the total number of mobile customers at the beginning of the month and the total number of mobile customers at the end of the month)) divided by the number of months in that period.
(2)For our historical WIND business in Italy, we calculate mobile MOU as the sum of the total traffic (in minutes) in a certain period divided by the average number of customers for the period (the average of each month’s average number of customers (calculated as the average of the total number of customers at the beginning of the month and the total number of customers at the end of the month)) divided by the number of months in that period.
(3)

For the Italy Joint Venture for the year ended December 31, 2016 and for our historical WIND business for the years ended December 31, 2015 and 2014, prepaid mobile customers are counted in the customer base if they have activated a SIM card in the last 13 months (with respect to new customers) or if they have recharged their mobile telephone credit in the last 13 months and have not requested that their SIM card be deactivated and have not switched to another telecommunications operator via mobile number portability during this period (with respect to existing customers), unless a fraud event has occurred. Postpaid customers in Italy are

counted in the customer base if they have an active contract unless a fraud event has occurred or the subscription is deactivated due to payment default or because they have requested and obtained through mobile number portability a switch to another telecommunications operator.
(4)In Italy, we measure fixed-line broadband customers for our historical WIND business based on the number of active contracts signed.

Ten Months Ended October 31, 2016 Compared to 10 Months ended October 31, 2015 for our Historical WIND Business

WIND’s total operating revenue in Italy increased by 2.5% to US$4,135 million in the ten months ended October 31, 2016 compared to US$4,034 million in the ten months ended October 31, 2015 (in functional currency terms, the increase was 2.6%), mainly due to the increase in the sale of mobile telephone handsets of high-range terminals and increased interconnection traffic revenue mainly due to the increase in the incoming volume of mobile termination traffic, only partially offset by the general reduction of volume and unit tariffs of SMS and MMS based on market trends.

WIND’s total operating revenue from services was US$3,701 million in the ten months ended October 31, 2016, representing a decrease of 1% compared to US$3,726 million in the ten months ended October 31, 2015 (in functional currency terms, the decrease was 1%). The decrease was mainly due to the difficult macroeconomic situation and the contraction of the market, which was partially offset by WIND’s ability to maintain a stable mobile customer base and revenue from the development of new offers dedicated to internet navigation on mobile phones.

Adjusted EBITDA

WIND’s Adjusted EBITDA increased by 6.1% to US$1,624 million in the ten months ended October 31, 2016 compared to US$1,530 million in the ten months ended October 31, 2015 (in functional currency terms, the increase was 6.2%). In addition to the effects described on total operating revenues, the increase is the result of the solid performance in mobile coupled with cost control activities during the period, including savings initiatives in relation to commercial and human resources costs.

Certain Performance Indicators

As of October 31, 2016, we had approximately 20.6 million mobile customers in Italy in our historical WIND business, representing a decrease of 3.0% from approximately 21.3 million mobile customers as of October 31, 2015. The customer base decrease was in line with the overall market contraction and mainly due to a more rational approach to promotions offered in the period by the main three operators.

In the ten months ended October 31, 2016, WIND’s mobile ARPU in Italy increased by 3% in U.S. dollar terms as well as in functional currency terms.

In the ten months ended October 31, 2016, WIND’s mobile MOU in Italy increased by 1.8% to 278 minutes from 273 minutes in the ten months ended October 31, 2015, primarily as a result of the increased diffusion in the market of bundles including free minutes for a fixed fee.

As of October 31, 2016, WIND had approximately 11.7 million mobile data customers, representing an increase of 2.7% from approximately 11.4 million mobile data customers as of October 31, 2015. The increase was mainly due to the increased demand for data in mobility coupled with a higher diffusion of smartphones in the market.

The fixed-line broadband customers for WIND as of October 31, 2016, were approximately 2.3 million in Italy, which was stable as compared to October 31, 2015. The increase was primarily due to the increased demand in Italy for broadband connections.

Year Ended December 31, 2015 Compared to Year Ended December 31, 2014 for our Historical WIND Business

WIND’s Italy total operating revenue was US$4,913 million during 2015, representing a decrease of 20.2% compared to US$6,155 million in 2014. In functional currency terms, the total operating revenue decreased by 4.4%.

WIND’s total operating revenue from services was US$4,450 million in 2015, representing a decrease of 19.6% compared to US$5,537 million in 2014 (in functional currency terms, decreased by 3.8%). The decrease in service revenue was mainly due to a decrease in voice services as a result of the difficult macroeconomic situation and the contraction of the market.

In 2015, we generated US$3,847 million of our service revenue from mobile and fixed-line telecommunication services, including revenue from, among others, traffic, roaming revenue from our customers travelling abroad, fees and contributions from our mobile and fixed-line (including internet) businesses, or 86.5% of our service revenue, which decreased by 20.5% from US$4,837 million of revenue in 2014, or 87.4% of our service revenue, in 2014 (in functional currency terms, decreased by 4.8%). The decrease was mainly due to the difficult macroeconomic situation and the contraction of the market, which was partially offset by WIND’s ability to maintain a stable mobile customer base and revenue from the development of new offers dedicated to internet navigation on mobile phones.

In 2015, we generated US$422 million of our service revenue from interconnection traffic, relating to incoming calls from other operators’ networks to our mobile and fixed-line networks, or 9.5% of our service revenue, representing a decrease of 16.7% compared to US$506 million of revenue in 2014, or 9.1% of the total operating revenue from services in 2014 (in functional currency terms, decreased by 0.3%). The decrease was due to the effect of the reduction of unit tariffs only partially offset by an increase in mobile traffic volume and by an increase in interconnection traffic from VAS.

In 2015, we generated US$138 million of our service revenue from other types of services, which mainly relate to leased lines and access fees charged to telecommunications operators and penalties charged to mobile and fixed-line customers, or 3.1% of our service revenue, representing a decrease of 4.7% compared to US$145 million in 2014, or 2.6% of our service revenue. The decrease compared to 2014 is mainly due to the exchange rate impact.

In functional currency terms, service revenue from other types of services increased by 15.7% over 2014 mainly due to services provided to MVNOs.

WIND’s total operating revenue also included revenue from sales of equipment, mainly relating to the sale of SIM cards, mobile and fixed-line phones and related accessories. In 2015, revenue from sales of equipment was US$327 million, representing an increase of 8.9% from US$301 million in 2014, which was primarily due to the increase in the sale of high-range terminals. In functional currency terms, revenue from sales of equipment increased by 30.4%.

In 2015, WIND generated US$136 million from the settlement of commercial disputes and penalties charged to suppliers, representing a decrease of 57.3% from US$318 million in 2014. In functional currency terms, the decrease of 48.2% was mainly due to higher proceeds from a settlement recognized in 2014.

Adjusted EBITDA

WIND’s adjusted EBITDA decreased by 22.3% to US$1,878 million in 2015 from US$2,416 million in 2014 (in functional currency terms, the decrease was 7.0%); in addition to the effects described on total operating revenues, the decrease was due to higher costs 2015 related to the tower services agreement with Galata

(following the sale by WIND of 90% of the shares of Galata in 2015 and to certain restructuring costs related to organizational streamlining and optimization). In functional currency terms, adjusted EBITDA margin in 2015 was 37.9%, which is 1.1 percentage points lower than the adjusted EBITDA margin in 2014.

Certain Performance Indicators

As of December 31, 2015, WIND had approximately 21.1 million mobile customers in Italy representing a decrease of 2.2% from approximately 21.6 million customers as of December 31, 2014. Our mobile customer base decrease in 2015 was in line with overall market contraction and mainly due to lower gross additions in the market coming from the more rational approach to promotions offered in 2015 by the main three operators.

In 2015, mobile ARPU in Italy decreased to US$12.5 from US$14.6. The decrease was mainly a result of the depreciation of functional currency against US$. In functional currency terms ARPU was stable at EUR11.3.

In 2015, mobile MOU in Italy increased by 1.9% to 269 from 264 in 2014, primarily due to the increased diffusion in the market of bundles including free minutes for a fixed fee.

As of December 31, 2015, WIND had approximately 11.6 million mobile data customers in Italy, representing an increase of approximately 14.3% over the approximately 10.2 million mobile data customers as of December 31, 2014. The increase was mainly driven by the increased demand for data in mobility coupled with a higher diffusion of smartphones in the market.

As of December 31, 2015, WIND had approximately 2.3 million fixed-line broadband customers in Italy, representing an increase of approximately 3.1% over the approximately 2.2 million mobile broadband customers as of December 31, 2014. The increase was mainly driven by the increased demand in Italy for broadband connections.

Liquidity and Capital Resources

The data for 2015 and 2014 reflects the classification of WIND as a discontinued operation. The data for 2016 reflects 10 months of WIND classified as a discontinued operation and two months of WIND classified as an equity investment. For more information, please see “Explanatory Note—Accounting Treatment of our Historical WIND Business and the new Italy Joint Venture” and Note 6 to our audited consolidated financial statements included elsewhere in this Annual Report on Form20-F.

The Italy Joint Venture does not have any impact on VEON Ltd.’s current liquidity, as liquidity available at the level of the Italy Joint Venture is not available to VEON Ltd. due to covenants in debt agreements. The Italy Joint Venture results in a reduction of our net debt to Adjusted EBITDA ratio, as neither the earnings nor the net debt of the Italy Joint Venture are included in the calculations or the determination of the covenant ratios.

Working Capital

As of December 31, 2016, we had negative working capital of US$2,007 million, compared to negative working capital of US$156 million as of December 31, 2015. Working capital is defined as current assets less current liabilities. The change in our working capital as of December 31, 2016 compared to December 31, 2015 was primarily due to increased current financial liabilities, mainly as a result of GTH Finance B.V.’s newly-issued senior notes; increased other liabilities, mainly due to the Pakistan Merger; decreased current financial assets, mainly due to maturing term deposits in banks; decreased cash and cash equivalents, mainly due to investments in property and equipment, and utilization of income tax advances against current income tax liabilities. This was partially offset by the decreased provision with the respect to the agreements with the SEC, DOJ and OM, increased trade and other receivables and an increase in other assets, mainly due to the Warid consolidation.

As of December 31, 2015, we had negative working capital of US$156 million, compared to negative working capital of US$938 million as of December 31, 2014. The change in our working capital as of December 31, 2015 compared to December 31, 2014 was mainly due to the classification of Italy as an asset held for sale and the additional provisions with respect to the agreements with the SEC, DOJ and OM and other legal costs.

Our working capital is monitored on a regular basis by management. Our management expects to repay our debt as it becomes due from our operating cash flows or through additional borrowings. Although we have a negative working capital, our management believes that our cash balances and available credit facilities are sufficient to meet our present requirements.

Consolidated Cash Flow Summary

The following table shows our cash flows as of and for the years ended December 31, 2016, 2015 and 2014 (in millions of U.S. dollars):

   As of and for the year ended
December 31,
 
   2016  2015  2014 
   (in millions of U.S. dollars) 

Cash flow data:

    

Net cash from/(used in) operating activities

   1,875   2,033   5,279 

from continued operations

   1,192   1,104   4,613 

from discontinued operations

   683   929   666 

Net cash from/(used in) investing activities

   (2,671  (2,634  (3,977
  

 

 

  

 

 

  

 

 

 

from continued operations

   (2,022  (2,494  (2,993

from discontinued operations

   (649  (140  (984
  

 

 

  

 

 

  

 

 

 

Net cash from/(used in) before financing activities

   (796  (601  1,302 

Net cash from/(used in) financing activities

   (126  (1,439  1,329 

from continued operations

   (106  (732  2,007 

from discontinued operations

   (20  (707  (678
  

 

 

  

 

 

  

 

 

 

During the years ended December 31, 2016, 2015 and 2014, we generated positive cash flow from our operating activities and negative cash flow from investing activities. Cash flow used in financing activities was negative during 2016 and 2015 and positive during 2014. The negative cash flow from financing activities during 2016 was mainly due to dividends paid tonon-controlling interests and dividends paid to equity holders of the parent. The negative cash flow from financing activities during 2015 was mostly due to repayment of existing borrowings during 2015, partially offset by cash flows from new loans and bonds issued during 2015 and proceeds received from the completion of the sale by GTH of anon-controlling 51% interest in OTA to theFonds National d’Investissement. The positive cash flow from financing activities during 2014 was mostly due to an increase in cash flows from new loans and bonds issued during 2014, partially offset by repayments of our existing facilities and dividend payments to our shareholders andnon-controlling interest.

Operating Activities

During 2016, net cash flows from operating activities decreased from US$2,033 million of net cash flows from operating activities during 2015 to US$1,875 million in 2016. The decrease in net cash flows from operating activities was primarily due to higher payments for the provision for losses, higher investment in working capital and decreased cash flows from discontinued operations, partially offset by increased operating profit and lower income tax payment.

The cash flow from our operating activities in 2016 was impacted primarily by the payment of US$795 million of fines and disgorgements in relation to agreements with the SEC, DOJ and OM, related legal costs of US$24 million as of December 31, 2016, and US$255 million cash outflow related to the performance transformation program.

During 2015, net cash flows from operating activities were US$2,033 million, a 61% decrease from the US$5,279 million of net cash flows from operating activities during 2014. The decrease in net cash flows from operating activities was primarily due to lower cash generated by our operations impacted by local currencies devaluation partially offset by lower interest paid during 2015. The cash flow from our operating activities in 2015 was impacted by the completion of the sale by GTH of anon-controlling 51% interest in OTA to theFonds National d’Investissement, resulting in payments to the bank of Algeria of US$1.1 billion, payments to Cevital of US$50 million, and withholding tax of US$243 million related to thepre-closing dividend.

Investing Activities

Our investing activities included payments related to the purchase of equipment, frequency permissions and licenses, capitalized customer acquisition costs, software and other assets as a part of the ongoing development of our mobile networks and fixed-line business.

During 2016, our total payments for purchases of property and equipment, intangible assets, software and other assets were approximately US$1,651 million compared to US$2,207 million during 2015. The decrease was primarily due to decreased capital expenditures in Russia, functional currency depreciation against the U.S. dollar in Ukraine and decreased capital expenditures in Pakistan due to network modernization completed in 2015. This decrease was partially offset by prepayments for inventory made in Uzbekistan. In addition, we recorded a decrease from the disposal of discontinued operations of US$325 million, we received US$19 million from bank deposit accounts, paid US$87 million for purchased financial assets and recorded US$649 million of cash outflows from discontinued operations during 2016.

The cash flow from our investing activities in 2015 was impacted primarily by cash capital expenditures driven network investments, increased bank deposit accounts and cash receipts from investments in financial assets. During 2015, the cash flow from investing activities in the discontinued operations was positive due to net proceeds from the sale of towers in Italy.

During 2015, our total payments for purchases of property and equipment, intangible assets, software and other assets were approximately US$2,207 million compared to US$3,501 million during 2014. The decrease was primarily due to the local currencies’ devaluations against the U.S. dollar as the majority of the purchases are performed in local currencies. In addition, we have placed on deposit with financial institutions US$361 million and recorded US$140 million of cash outflows from discontinued operations during 2015. See also “—Acquisitions and Dispositions” below.

Acquisitions and Dispositions

For information regarding our acquisitions and dispositions, see Note 6 to our audited consolidated financial statements included elsewhere in this Annual Report on Form20-F.

Financing Activities

During 2016, we repaid approximately US$1,816 million of indebtedness and raised approximately US$1,882 million, which amounts exclude the financing activities in relation to our historical WIND operations in Italy. As of December 31, 2016, the principal amounts of our external indebtedness for bank loans, bonds, equipment financing and loans from others amounted to approximately US$10.5 billion, compared to US$9.5 billion as of December 31, 2015. The increase in the principal amounts of our external indebtedness is mainly the result of the issuance of US$1.2 billion of bonds by GTH Finance B.V.

During 2015, we repaid approximately US$4,840 million of indebtedness and raised approximately US$2,052 million, which amounts exclude the financing activities in relation to our historical WIND operations in Italy, following the classification of WIND as a discontinued operation in connection with the Italy Joint Venture. As of December 31, 2015, the principal amounts of our external indebtedness for bank loans, bonds, equipment financing, and loans from others amounted to approximately US$9.5 billion, compared to US$26.4 billion as of December 31, 2014. The decrease of the principal amounts of our external indebtedness is mainly the result of classifying our Italian operations as discontinued operations, the net repayment of indebtedness and foreign exchange revaluations.

During 2014, we repaid approximately US$3,765 million of indebtedness and raised approximately US$5,859 million, which amounts exclude the financing activities in relation to our historical WIND operations in Italy following the classification of WIND as a discontinued operation in connection with the Italy Joint Venture.

Information about our indebtedness is presented below. Many of the agreements relating to this indebtedness contain various covenants, including financial covenants relating to our financial performance or financial condition, as well as negative pledges, compliance with laws requirements, and restrictions on mergers, acquisitions and certain asset disposals, subject to agreed exceptions. In addition, certain of these agreements subject certain of our subsidiaries to restrictions on their ability to pay dividends, make loans or repay debts to us. Our financing agreements have various customary events of default which can be triggered by events includingnon-payment, breach of applicable covenants, loss of certain mobile licenses,non-payment cross-default, cross-acceleration, certain judgment defaults, certain material adverse events and certain insolvency events. Some of our financing agreements also contain “change of control” provisions that may allow the lenders to cancel the facility and/or to require us to make a prepayment if a person or group of persons (with limited exclusions) acquire beneficial or legal ownership of, or control over more than 50.0% of, the voting share capital, or in certain cases of VEON Ltd., ceases to control more than 50.0% of the borrower’s voting share capital.

On February 16, 2017, we entered into a new multi-currency term loan and revolving facilities agreement for up to US$2.25 billion for VimpelCom Holdings B.V., see “Item 5—Key Developments andTrends—Multi-Currency Term Loan And Revolving Facilities Agreement and Exhibit 2.6 to this Annual Report on Form 20-F.” For additional information on our outstanding indebtedness, please refer to the notes to our audited consolidated financial statements included elsewhere in this Annual Report on Form20-F. For information relating to our financing activities in 2016, and the period subsequent to December 31, 2016, see Note 18 and Note 28, respectively, to our audited consolidated financial statements included elsewhere in this Annual Report on Form20-F. For a description of some of the risks associated with certain of our indebtedness, please refer to the sections of this Annual Report on Form20-F entitled “Item 3—Key Information—D. Risk Factors—Risks Related to Our Business—Substantial amounts of indebtedness and debt service obligations could materially decrease our cash flow, adversely affect our business and financial condition and prevent us from raising additional capital,” “Item 3—Key Information—D. Risk Factors—Risks Related to Our Business—We may not be able to raise additional capital,” and “Item 3—Key Information—D. Risk Factors—Risks Related to Our Business—A disposition by one or both of our largest shareholders of their respective stakes in VEON Ltd. or a change in control of VEON Ltd. could harm our business.”

The following table provides a summary of our outstanding indebtedness with an outstanding principal balance exceeding US$30.0 million as of December 31, 2016, excluding indebtedness of the Italy Joint Venture.

 

Borrower

Type ofdebt/original
lender

Interest rate

Outstanding
debt
(in millions)

Maturity date

Guarantor

Security

VimpelCom Holdings B.V.Notes6.2546%US$349March 1, 2017PJSC VimpelComNone
VimpelCom Holdings B.V.Notes7.5043%US$1,280March 1, 2022PJSC VimpelComNone
VimpelCom Holdings B.V.Notes9.00%US$198
(RUB 12,000)
February 13, 2018PJSC VimpelComNone
VimpelCom Holdings B.V.Notes5.20%US$571February 13, 2019PJSC VimpelComNone
VimpelCom Holdings B.V.Notes5.95%US$983February 13, 2023PJSC VimpelComNone
GTH Finance B.V.Notes6.25%US$500April 26, 2020VimpelCom HoldingsNone
GTH Finance B.V.Notes7.25%US$700April 26, 2023VimpelCom HoldingsNone
VimpelCom Amsterdam B.V.Loan from China Development Bank Corp.6 month LIBOR plus 3.30%US$332December 21, 2020PJSC VimpelComNone
VimpelCom Amsterdam B.V.Loan from HSBC Bank plc1.72%US$191July 31, 2022EKN, PJSC VimpelComNone
VimpelCom Amsterdam B.V.(1)Loan from AO “Alfa-Bank”1 month LIBOR
plus 3.25%
US$500April 17, 2017VimpelCom HoldingsNone
VimpelCom Amsterdam B.V.(2)Loan from AO “Alfa-Bank”1 month LIBOR
plus 3.25%
US$500May 3, 2017VimpelCom HoldingsNone
VimpelCom Amsterdam B.V.Loan from ING Bank N.V.6 month LIBOR
plus 1.08%
US$78October 16, 2023EKN, VimpelCom HoldingsNone
PJSC VimpelComLoan from VIP Finance Ireland Limited (funded by the issuance of loan participation notes by VIP Finance Ireland)9.125%US$499April 30, 2018NoneNone
PJSC VimpelComLoan from VIP Finance Ireland (funded by the issuance of loan participation notes by VIP Finance Ireland)7.748%US$651February 2, 2021NoneNone
PJSC VimpelComRUB denominated bonds10.00%US$248
(RUB 15,052)
March 8, 2022(3)NoneNone
PJSC VimpelComRUB denominated bonds11.90%US$412
(RUB 25,000)
October 3, 2025(4)NoneNone
PJSC VimpelComLoan from Sberbank12.75%(5)US$435
(RUB 26,357)
April 11, 2018NoneNone
PJSC VimpelComLoan from Sberbank12.75%(6)US$92
(RUB 5,556)
May 29, 2017NoneNone
PJSC VimpelComLoan from Sberbank11.55%US$495
(RUB 30,000)
June 29, 2018NoneNone
PJSC VimpelComLoan from HSBC Bank plc, Nordea Bank AB (publ)3 month MosPRIME plus 1.00%US$38 (RUB2,278)April 30, 2019EKNNone
PMCLSyndicated loan via MCB Bank Limited6 month KIBOR plus 1.25%US$48
(PKR5,000)
May 16, 2019NoneCertain assets
of PMCL(7)

Borrower

Type ofdebt/original
lender

Interest rate

Outstanding
debt
(in millions)

Maturity date

Guarantor

Security

PMCLLoan from Habib Bank Limited6 month KIBOR plus 1.15%US$36
(PKR3,750)
May 16, 2019NoneCertain assets
of PMCL(7)
PMCLLoan from United Bank Limited6 month KIBOR plus 1.10%US$34
(PKR3,600)
May 16, 2021NoneCertain assets
of PMCL(7)
PMCLSukuk Certificates3 month KIBOR plus 0.88%US$66
(PKR6,900)
December 22, 2019NoneCertain assets
of PMCL(7)
PMCLLoan from MCB Bank Limited6 month KIBOR plus 0.80%US$48
(PKR5,000)
December 23, 2020NoneCertain assets
of PMCL(7)

PMCL

Loan from ING Bank N.V.6 month LIBOR plus 1.90%US$231December 31, 2020EKNCertain assets
of PMCL(7)
PMCLSyndicatedmark-up agreement via Habib Bank Limited6.00%US$60 (PKR6,268)December 31, 2023NoneCertain assets
of PMCL(7)
PMCLSyndicatedmark-up agreement via Habib Bank Limited6.00%US$40 (PKR4,154)December 31, 2023NoneCertain assets
of PMCL(7)
BDCLSenior Notes8.625%US$300May 6, 2019NoneNone
OTASyndicated Loan FacilityBank of AlgeriaRe-Discount Rate plus 2.00%US$340
(DZD37,500)
September 30, 2019NoneDividend
assignment
Other loans, equipment financing and capital lease obligations—  —  US$234—  —  —  

(1)On March 29, 2017, we entered into an agreement to amend and extend this facility until October 17, 2017. Pursuant to this agreement, VimpelCom Holdings B.V. has replaced VimpelCom Amsterdam B.V. as the borrower and the guarantee from VimpelCom Holdings B.V. was terminated. In addition, VimpelCom Holdings B.V. granted AO “Alfa-Bank” the right to novate some of the principal amount of the facility to other lenders. On March 29, 2017, VimpelCom Holdings B.V. received confirmation that US$350 of the extended facility had been novated by AO “Alfa-Bank” to Sberbank.
(2)We anticipate that we will enter into an agreement to amend and extend this facility prior to the maturity date.
(3)These bonds were subject to an investor put option at March 17, 2017 which was exercised. For further information, see Note 28 to our audited consolidated financial statements included elsewhere in this Annual Report on Form 20-F.
(4)These bonds are subject to an investor put option at October 13, 2017.
(5)The fixed interest rate applicable to these loans ranges from 9.0% to 14.0% depending on certain conditions set out in the agreements.
(6)The fixed interest rate applicable to these loans ranges from 10.75% to 14.0% depending on certain conditions set out in the agreements.
(7)Charges over moveable fixed assets, receivables, cash balances, investments, cash collections and book debts.

Cash and deposits subject to currency and contractual restrictions

As of December 31, 2016, the cash and deposit balances of VEON Group were equal to US$3,327 million. US$1,715 million (52% of total group cash and deposits) were denominated in U.S. dollars and approximately 80% of the U.S. dollar denominated cash is held in VEON Group headquarter entities.

As of December 31, 2016, the cash and deposits balances in Uzbekistan of US$727 million and Ukraine of US$3 million were restricted from repatriation due to local government or central bank regulations. As part of the closing of the transaction and settlement with the Algerian Government on January 30, 2015, the foreign exchange and import restrictions put in place by the Bank of Algeria against OTA on April 15, 2010 prohibiting the repatriation of cash balances in Algeria were lifted. Algerian foreign exchange regulations continue, however, to require strict regulatory approval before a company can engage in certain foreign exchange transactions. Bangladesh has similar requirements. For more information about the currency restrictions in our countries of operation, see “—Certain Ongoing Factors Affecting Our Financial Position and Results of Operations—Foreign

Currency Controls and Currency Restrictions,” “Item 3—Key Information—D. Risk Factors—Risks Related to Our Business—We are exposed to foreign currency exchange loss and currency fluctuation and convertibility risks,” “Item 3—Key Information—D. Risk Factors—Risks Related to Our Business—As a holding company, VEON Ltd. depends on the ability of its subsidiaries to pay dividends and therefore on the performance of its subsidiaries, and is affected by changes in exchange controls and currency restrictions in the countries in which its subsidiaries operate” and “Item 3—Key Information—D. Risk Factors—Risks Related to Our Markets—The banking systems in many countries in which we operate remain underdeveloped, there are a limited number of creditworthy banks in these countries with which we can conduct business and currency control requirements restrict activities in certain markets in which we have operations,” as well as Notes 21 and 26 to our audited consolidated financial statements included elsewhere in this Annual Report on Form20-F.

Certain of the agreements relating to our indebtedness subject our subsidiaries to restrictions on their ability to pay dividends, make loans or repay debts to us. For additional information on our indebtedness, please see “—Financing Activities” and the notes to our audited consolidated financial statements included elsewhere in this Annual Report on Form20-F. For a description of some of the risks associated with certain of our indebtedness, please see “Item 3—Key Information—D. Risk Factors—Risks Related to Our Business—Substantial amounts of indebtedness and debt service obligations could materially decrease our cash flow, adversely affect our business and financial condition and prevent us from raising additional capital,” and “Item 3—Key Information—D. Risk Factors—Risks Related to Our Business—We may not be able to raise additional capital.”

Earnings subject to indefinite investment

During 2016, we recorded a deferred tax liability of US$73 million relating to the tax effect of our undistributed profits that will be distributed in the foreseeable future, primarily in relation to our Russian, Algerian and Pakistani operations. The undistributed earnings of our foreign subsidiaries (outside the Netherlands) which are indefinitely invested and will not be distributed in the foreseeable future, amounted to approximately US$8,495 million as of December 31, 2016. For more information, please see Note 11 to our audited consolidated financial statements included elsewhere in this Annual Report on Form20-F.

Future Liquidity and Capital Requirements

Telecommunications service providers require significant amounts of capital to construct networks and attract customers. In the foreseeable future, our further expansion will require significant investment activity, including the purchase of equipment and possibly the acquisition of other companies.

Our capital expenditures include purchases of new licenses, equipment, new construction, upgrades, software, other long-lived assets and related reasonable costs incurred prior to intended use of the noncurrent assets, accounted at the earliest event of advance payment or delivery. Long-lived assets acquired in business combinations are not included in capital expenditures.

During 2016, our capital expenditures were approximately US$1,741 million compared to approximately US$2,034 million in 2015, in each case, excluding capital expenditures in Italy. The decrease in capital expenditures was primarily due to functional currency depreciation against the U.S. dollar and efficiencies reached by the performance transformation program.

During 2015, our capital expenditures were approximately US$2,034 million compared to approximately US$3,229 million during 2014, excluding capital expenditures in Italy. The decrease in capital expenditures in 2015 compared to 2014 was primarily due to depreciation of functional currency against U.S. dollar.

The following is a reconciliation of capital expenditures (excluding licenses) to cash paid for purchase of property, plant and equipment and intangible assets for the periods presented.

   Year ended December 31, 
   2016  2015  2014 

Cash paid for purchase of property, plant and equipment and intangible assets

   1,651   2,207   3,501 

Net difference between timing of recognition and payments for purchase of property, plant and equipment and intangible assets

   90   (173  (272

Capital expenditures

   1,741   2,034   3,229 

Less capital expenditures in licenses

   (148  (255  (396

Capital expenditures (excluding licenses)

   1,593   1,779   2,833 

We expect that our capital expenditures in 2017 will mainly consist of the maintenance of our existing networks as well as the increase of capacity due to data traffic growth and 3G and 4G/LTE deployment, in particular in relation to the new 4G/LTE license in Algeria and integration expenditures due to the Pakistan Merger. For a discussion of our spending on research and development and our development of new technologies including our VEON personal internet platform, see “Item 4—Information on the Company—Research and Development” and “Item 4—Information on the Company—Overview.”

Our management anticipates that the funds necessary to meet our current capital requirements and those to be incurred in the foreseeable future (including with respect to any possible acquisitions) will come from:

cash we currently hold;

operating cash flows;

export credit agency guaranteed financing;

borrowings under bank financings, including credit lines currently available to us;

syndicated loan facilities; and

debt financings from international and local capital markets.

As of the date of this Annual Report on Form20-F, we had an undrawn amount of US$2,417 million under existing credit facilities (excluding credit facilities in Italy). For more information on our existing undrawn credit facilities, please see Note 5 to our audited consolidated financial statements included elsewhere in this Annual Report on Form20-F.

Our management expects positive cash flows from operations will continue to provide us with internal sources of funds. The availability of external financing is difficult to predict because it depends on many factors, including the success of our operations, contractual restrictions, availability of guarantees from export credit agencies, the financial position of international and local banks, the willingness of international banks to lend to our companies and the liquidity of international and local capital markets. The actual amount of debt financing that we will need to raise will be influenced by our financing needs, the actual pace of traffic growth over the period, network construction, our acquisition plans and our ability to continue revenue growth and stabilize ARPU. For related risks, see “Item 3—Key Information—D. Risk Factors—Risks Related to Our Business—Substantial amounts of indebtedness and debt service obligations could materially decrease our cash flow, adversely affect our business and financial condition and prevent us from raising additional capital,” and “Item 3—Key Information—D. Risk Factors—Risks Related to Our Business—We may not be able to raise additional capital.”

Our future cash needs are subject to significant uncertainties. For instance, we are exposed to the impact of future exchange rates on our U.S. dollar denominated debt obligations and future requirements for U.S. dollar denominated capital expenditures, which are generally funded by functional currency cash flows of our subsidiaries. Remittances from our subsidiaries may also be restricted by local regulations or subject to material

taxes when remitted. In addition, we have recently had material cash outflows with respect to the agreements with the SEC, DOJ and OM, and we expect to have material cash outflows in the short-term for our performance transformation program. Despite these uncertainties, we believe that our cash flows from operations and other sources of funds described above will be sufficient to meet our short-term and foreseeable long-term cash requirements.

Contractual Obligations

As of December 31, 2016, we had the following contractual obligations in relation to our continuing operations, including long-term debt arrangements, equipment financing, capital leases, and commitments for future payments undernon-cancellable lease arrangements and purchase obligations. We expect to meet our payment requirements under these obligations with cash flows from our operations and other financing arrangements. For information relating to our outstanding indebtedness subsequent to December 31, 2016, see Note 28 to our audited consolidated financial statements included elsewhere in this Annual Report on Form20-F.

   Payments due by period (in millions of U.S. dollars) 
   Total   Less than
1 year
   1-3 years   3-5 years   More than
5 years
 

Contractual Obligations(1)

          

Bank loans and bonds(2)

   11,984    3,330    3,578    1,821    3,255 

Equipment financing(2)

   770    199    319    197    55 

Non-cancellable lease obligations

   637    121    236    132    148 

Purchase obligations(3)

   1,187    721    466    —      —   

Total

   14,578    4,371    4,599    2,150    3,458 
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

(1)Debt payments could be accelerated upon violation of debt covenants.
(2)Obligations for bank loans and bonds, equipment financing and loans from others represent anticipated future cash flows, including interest. For further information on interest rates on our long-term debt, see “—Financing Activities” above.
(3)Purchase obligations primarily include our material contractual legal obligations for the future purchase of equipment and intangible assets.

Other than the debt obligations described under “—Financing Activities” and in Note 28 to our audited consolidated financial statements included elsewhere in this Annual Report on Form20-F, we have not had any material changes outside the ordinary course of our business in the specified contractual obligations.

Off-Balance Sheet Arrangements

We did not have anyoff-balance sheet arrangements that have or are reasonably likely to have a current or future effect on our financial condition, changes in financial condition, revenue or expenses, results of operations, liquidity, capital expenditures or capital resources that is material to investors.

Related Party Transactions

We have entered into transactions with related parties and affiliates. Please see the section of this Annual Report on Form20-F entitled “Item 7—Major Shareholders and Related Party Transactions—B. Related Party Transactions” and Note 26 to our audited consolidated financial statements included elsewhere in this Annual Report on Form20-F.

ITEM 6.ITEM 6.Directors, Senior Management and Employees

A. Directors and Senior Management

As of March 15, 2016,2017, the members of our supervisory board were as follows:

 

Name

  

Age(1)

  

Position

Alexey M. Reznikovich

  4748  Chairman of Supervisory Boardsupervisory board

Stan Chudnovsky

46Director

Mikhail M. Fridman

  5152  Director

Gennady Gazin

  5152  Director

Andrei Gusev

  4344  Director

Gunnar Holt

  61Director(2)
Sir Julian Horn-Smith6762  Director
Morten Karlsen Sørby

Sir Julian Horn-Smith

  5668  Director(2)
Nils Katla

Jørn P. Jensen

  4953  Director(2)
Trond Ø Westlie

Nils Katla

  5450  Director

 

(1)As of March 15, 2016.2017.
(2)In the third quarter of 2015, Mr. Sørby appointed Mr. Holt and Mr. Katla as his alternate directors as described below.

The members of our current supervisory board were elected at the June 19, 2015August 5, 2016 annual general meeting of shareholders in accordance with ourbye-laws and will serve until the next annual general meeting, unless any members are removed from office or their offices are vacated in accordance with ourbye-laws.

Pursuant to our bye-laws, in the third quarter of 2015, supervisory board member Morten Karlsen Sørby appointed (i) Gunnar Holt to serve as his alternate director on the supervisory board (for all purposes other than serving on the compensation committee) and (ii) Nils Katla to serve as his alternate director on the supervisory board (only for purposes of serving on the compensation committee). In addition to Mr. Holt’s and Mr. Katla’s own rights and powers as elected members of the supervisory board, Mr. Holt exercises all rights and powers of Mr. Sørby (except in relation to serving on the compensation committee) and Mr. Katla exercises all rights and power of Mr. Sørby (only in relation to serving on the compensation committee).

As of March 15, 2016,31, 2017, the members of our management board were as follows:

 

Name

  

Age(1)

Position

Jean-Yves Charlier

  

Position

Jean-Yves Charlier5253  Group Chief Executive Officer

Andrew Davies

  5051  Group Chief Financial Officer
Mikhail Slobodin

Scott Dresser

  4349  Head of RussiaGroup General Counsel
Maximo Ibarra

Enrique Aznar

  47Head of Italy
Vincenzo Nesci6653  Chief Executive Officer of GTH
Peter Chernyshov47Head of Ukraine
Jeffrey Hedberg54Head of Pakistan
Ghada Gebara46Head of Algeria(2)
Erik Aas49Head of Bangladesh
Oleksandr Komarov43Head of Kazakhstan
Anton Kudryashov48Chief Business DevelopmentValues and PortfolioCulture Transformation Officer
Yogesh Malik

Jeffrey Hedberg

  4355Group Chief People Officer

Yogesh Malik

44  Group Chief Technology Officer
Jeremy Roffe-Vidal

Alexander Matuschka

  4645  Group Chief Human ResourcesPerformance Officer
Mikhail Gerchuk

Christopher Schlaeffer

  4347  Head of EurasiaChief Digital Officer
Jon Eddy

Erik Aas

  4950Head of Bangladesh

Peter Chernyshov

48Head of Ukraine

Jon Eddy

50  Head of Emerging Markets
Scott Dresser

Matthieu Galvani

  4847  Group General Counsel
Enrique Aznar52Group Chief ComplianceExecutive Officer of Algeria
Alexander Matuschka

Mikhail Gerchuk

  44  Group Chief Performance OfficerHead of Eurasia
Rozzyn Boy

Aamir Hafeez Ibrahim

  3848  Chief Communications and Brand OfficerHead of Pakistan
Christopher Schlaeffer

Kjell Morten Johnsen

  4649  Head of Major Markets and Chief DigitalExecutive Officer of PJSC VimpelCom

Oleksandr Komarov

44Head of Kazakhstan

 

(1)As of March 15, 2016.2017.
(2)We expect that Ghada Gebara will move internally to our headquarters in Amsterdam at the end of March 2016. The new Head of Algeria and Chief Executive Officer of Djezzy will be announced in due course.

Supervisory Board

Alexey M. Reznikovich has been Chairman of the VimpelComVEON Ltd. supervisory board since December 2012 and a director of VimpelComVEON Ltd. since April 2010. He also serves as chairman of VimpelComVEON Ltd.’s compensation committee. Mr. Reznikovich was a member of the board of directors of PJSC VimpelCom from May 2002 until April 2010. Mr. Reznikovich has served as Managing Partner of LetterOne Telecom since June 2014. Prior to joining LetterOne Telecom, he was Chief Executive Officer of LLC Altimo from April 2005 to May 2014 and Chief Executive Officer of Altimo Holdings & Investments Ltd. from June 2006 to May 2014. He has been a member of the supervisory board of the Alfa Group Consortium since 2002, with overall responsibility for business development and management supervision of the Group’sgroup’s assets. Mr. Reznikovich was a director of Golden Telecom from May 2007 until February 2008. In 2001, Mr. Reznikovich founded EMAX, a new business venture to develop internet centers in Russia and has been a director of EMAX and of CAFEMAX, an internet café chain, since February 2001. From December 1998 to 2000, Mr. Reznikovich was a partner at McKinsey & Co. Prior to his time at McKinsey, Mr. Reznikovich worked at Procter & Gamble in Italy and Transworld in the United States. He graduated from the Economics Faculty of the Moscow State University and received an M.B.A. from Georgetown University in the United States and from INSEAD in France.

Stan Chudnovsky has been a director of VEON Ltd. since August 2016. Mr. Chudnovsky is Head of Product for Messaging at Facebook. Before joining Facebook, Mr. Chudnovsky was Vice President of Growth, Global Strategy and Special Operations at PayPal after a company heco-founded, IronPearl, was acquired. Prior to this, Mr. Chudnovsky was involved in the establishment of Tickle Inc., one of the first social media companies, and grew it to become one of the largest websites in the world by 2003. Mr. Chudnovsky has a strong background as an entrepreneur, havingco-founded several other successful internet companies including Jiff, NFX, Ooga Labs, and Wonderhill. He has served on a number of corporate boards, including Goodreads and Zinch. Originally from Moscow, Mr. Chudnovsky earned engineering degrees in Russia.

Mikhail M. Fridman has been a director of VimpelComVEON Ltd. since April 2010. Mr. Fridman was a member of the board of directors of PJSC VimpelCom from July 2001 until April 2010. He currently serves as a member of the board of directors of OJSC Alfa-Bank, as well as Chairman of the supervisory boards of the Alfa Group Consortium and LetterOne Holdings S.A. Mr. Fridman also serves as a member of the supervisory board of X5 Retail Group N.V. He is a member of the Public Chamber of the Russian Federation. Since 1989, Mr. Fridman has taken an active role in managing the Alfa Group, which includes Alfa Finance Holdings S.A. (Alfa Bank, Alfa Capital Holdings Limited and Medpoint Limited), Altimo and X5 Retail Group N.V. In 1988, Mr. Fridmanco-founded the Alfa-Foto cooperative. From 1986 until 1988, Mr. Fridman served as an engineer at Elektrostal Metallurgical Works. Mr. Fridman graduated with honors from the Faculty ofNon-Ferrous Metals of the Moscow Institute of Steel and Alloys in 1986.

Gennady Gazin has been an alternate director of VimpelComVEON Ltd. since October 2014 and a director of VimpelComVEON Ltd. since June 2015. Mr. Gazin is serving as a chairman of VimpelComVEON Ltd.’s nominating and corporate governance committee and as a member of its finance and strategy committee and audit committee. He served as chairman of its special committee overseeing the internal investigation and the company’s response to the inquiries by various authorities and as a member ofuntil its finance and strategy committee and audit committee.dissolution on August 3, 2016. Mr. Gazin currently serves as Director at Interpipe, a producer of pipes and railroad wheels; Director at GeoAlliance, an oil and gas production company; and Chairman of the Board at Genesis Philanthropy Group. From 2007 to 2012, Mr. Gazin served as CEO of EastOne, an international investment advisory group. Prior to EastOne, Mr. Gazin worked at McKinsey & Company’s New York and Moscow offices for 14 years, during which time he was an active member of the Telecommunications practice and also served as the Senior Partner responsible for McKinsey’s CIS practice. Mr. Gazin started his professional career as a systems and telecommunications engineer at Bell Communications Research/Tellcordia and General Dynamics in the USA. Mr. Gazin received a bachelor’s degree in Electrical Engineering from Cornell University in 1987, a master’s degree in Electrical Engineering from Stanford University in 1988 and an M.B.A. from the Wharton School of Business at the University of Pennsylvania in 1993.

Andrei Gusevhas been a director of VimpelComVEON Ltd. since April 2014. Mr. Gusev is serving as a chairman of VimpelComVEON Ltd.’s finance and strategy committee and as a member of its nominating and corporate governance committee and compensation committee. Mr. Gusev is a senior partner at LetterOne Telecom (UK) LLP, joining in 2014, and was a managing director at Altimo

from 2013 to 2014. Mr. Gusev was Chief Executive Officer of X5 Retail Group N.V. from 2011 to 2012 and prior to that, from 2006 to 2010, served as its Director of Business Development and M&A. From 2001 to 2005, Mr. Gusev served as Managing Director of the Alfa Group with overall responsibility for investment planning. Prior to that, Mr. Gusev worked at Bain & Company and Deloitte Consulting. Mr. Gusev received an M.B.A. from the Wharton School at the University of Pennsylvania in 2000 and a diploma with honors from the Department of Applied Mathematics and Computer Science at Lomonosov Moscow State University in 1994.

Gunnar Holthas been a director of VimpelComVEON Ltd. since June 2015. Mr. Holt is serving as a member of VimpelComVEON Ltd.’s finance and strategy committee and audit committee. Mr. Holt has been a Senior Advisor at Telenor ASA since 2006 and previously served as a Group Finance Director from 2000 to 2006.Director. From 1995 to 1999, he worked at Aker ASA and Aker RGI ASA, serving as Executive Vice President and CFO. From 1986 to 1995, he held various leadership positions in the Aker Group, including Deputy President of Norwegian Contractors AS, Executive Vice President and Chief Financial Officer of Aker Oil and Gas Technology AS, President of Aker Eiendom AS, and Finance and Accounting Director of Aker Norcem AS. From 1978 to 1986, he served as Executive Officer and Special Advisor in the Norwegian Ministry of Petroleum and Energy. Mr. Holt holds a Doctor of Business Administration degree and Advanced Postgraduate Diploma in Management Consultancy from Henley Management Collage, Brunel University, in the United Kingdom; an MBA from the University of Queensland in Australia, and an M.B.A. in finance from the University of Wisconsin. He also received a Diplomøkonom from The NorweiganNorwegian School of Management. Mr. Holt has served on a number of corporate boards.

Sir Julian Horn-Smith has been a director of VimpelComVEON Ltd. since July 2014. Sir Julian is servingserved as a member of VimpelComVEON Ltd.’s special committee overseeing the internal investigation and the company’s response to the inquiries by various authorities.authorities until its dissolution on August 3, 2016. Sir Julian is active in the global telecommunications sector as a Senior Advisor to UBS Investment Bank, in London and Senior Advisor to CVC (Telecoms and Media). He also serves as an advisor to LetterOne. Sir Julian previously served as Senior Advisor to the Etisalat Group board from 2011 to 2014. Sir Julian was a member of the founding management team of Vodafone Group Plc. He retired from Vodafone in July 2006, where he held a number of senior positions, including Deputy Chief Executive Officer and member of the board. He currently serves as a member of the board of Digicel, a Caribbean and Pacific operator. Sir Julian is also Chairman of eBuilder, based in Sweden. He is a Pro Chancellor at Bath University and chairs the University’s School of Management Advisory Board. He is a Trustee for the Hope for Tomorrow Charity and is the Founder andCo-Chair of The TATLIDiL Conference (British and Turkish Conference). During his career in international telecommunications, Sir Julian has served as Chair of both the Mannesmann Supervisory and Management boards, as well as a Director on a number of company boards, including Lloyds Banking Group plc, Smiths Group, China Mobile, eAccess in Japan, De la Rue plc, Verizon Wireless and SFR in France. Sir Julian earned a Bachelor of Science in economics from University of London in 1970 and a Master of Science from University of Bath in the United Kingdom in 1979.

Jørn P. Jensen has been a director of VEON Ltd. since August 2016. Mr. Jensen has been a Director of Danske Bank A/S since March 2012 and has previously held senior roles, including Deputy Chief Executive Officer and Group Chief Financial Officer, at Carlsberg between 2000 and 2015. Mr. Jensen has served as a Member of the Committee on Corporate Governance in Denmark since 2012, and has previously served on a number of corporate boards, including DONG Energy A/S (2010 to 2015), Brightpoint Inc., Lauritzen Fonden/Vesterhavet A/S, and Royal Scandinavia A/S. Mr. Jensen received a Bachelor of Science in Economics from Copenhagen Business School in 1986, and a Master of Science in Economics and Business Administration from Copenhagen Business School in 1988.

Nils Katla has been a director of VimpelComVEON Ltd. since June 2015. Mr. Katla is a member of VimpelComVEON Ltd.’s nominating and corporate governance committee and compensation committee (as an alternate director for Mr. Sørby).committee. Mr. Katla is a member of the Board of Directors for Telenor Hungary. Mr. Katla joined the Telenor Group in 2001 and has been responsible for growing Telenor’s Nordic and European positions, resulting in a number of acquisitions. He is currently serving as the Senior Vice President of Mergers & Acquisitions for Telenor ASA. From 2004 to 2007, he was a member of the Management Board of Telenor Norway. He has served on a number of Boards of Directors for Telenor Group companies. Before joining Telenor, Mr. Katla served as the Executive Vice President of the Consumer Division at Enitel from 2000 to 2001. He also headed the consumer division of TeliaSonera as the Senior Vice President from 1997 to 1999. He has also worked for McKinsey & Company from 1995 to 1997 and Arthur Andersen & Company (later Accenture) from 1990 to 1993. Mr. Katla holds a Master of Science degree in Computer Science and Telematics from the Norwegian Institute of Technology and an M.B.A. from INSEAD.

Trond Ø Westlie has been a director of VimpelCom Ltd. since July 2014. Mr. Westlie is serving as chairman of VimpelCom Ltd.’s audit committee and as a member of its special committee overseeing the internal investigation and the company’s response to the inquiries by various authorities. Mr. Westlie joined A.P. Moller—Maersk in January 2010 as Group Chief Financial Officer and member of the Executive Board, in addition to also serving as a member of the boards of various A.P. Moller—Maersk companies. Mr. Westlie served as Executive Vice President and Chief Financial Officer of the Telenor Group from September 2005 to December 2009. Previously, he was Group Executive Vice President and Chief Financial Officer of Aker Kvaerner ASA from 2002 to 2004, and Executive Vice President and Chief Financial Officer of Aker Maritime ASA from 2000 to 2002. Mr. Westlie has served on numerous corporate boards and is currently a member of the Board of Danske Bank and Shama AS. Mr. Westlie qualified as a State Authorized Public Auditor from Norges Handelshøyskole in Norway in 1987.

In the third quarter of 2015, our supervisory board approved the appointments of (i) Gunnar Holt as alternate director to Morten Karlsen Sørby on our supervisory board (for all purposes other than serving on the compensation committee) and (ii) Nils Katla as alternate director to Morten Karlsen Sørby on our supervisory board (only for purposes of serving on the compensation committee). In addition to Mr. Holt’s and Mr. Katla’s own rights and powers as elected members of the supervisory board, Mr. Holt exercises all rights and powers of Mr. Sørby (except in relation to serving on the compensation committee) and Mr. Katla exercises all rights and powers of Mr. Sørby (only in relation to serving on the compensation committee).

Morten Karlsen Sørby has been a director of VimpelCom Ltd. since February 2015. Mr. Sørby has served as Executive Vice President of the Telenor Group since 2003 when he was also appointed Head of the Norwegian Market of the Telenor Group, in addition to his position as acting Chief Financial Officer of Telenor ASA. Mr. Sørby also holds a number of other positions within the Telenor Group, as he was appointed Head of Strategy and Regulatory Affairs in 2011, Head of Corporate Development in 2009 and Head of the Nordic Region of Telenor in 2005. Previously, in 2014, Mr. Sørby served as Chief Executive Officer of Uninor, an Indian Telenor Group Company. He also served as Senior Vice President, General Manager and Deputy Chief Executive Officer in a number of Telenor Group companies between 1995 and 2002. Mr. Sørby joined the Telenor Group in 1993 as a Vice President in Norsk Telekom, a subgroup of the Telenor Group. Mr. Sørby has also been chairman of several boards of directors of Telenor Group companies in Norway, Denmark and Sweden since 2005 and has been a board member of Digi, a Telenor Group company in Malaysia since 2013. Mr. Sørby was a member of the board of directors of PJSC VimpelCom from 2000 to 2003. Prior to joining the Telenor Group, Mr. Sørby worked at Arthur Andersen & Co. in Oslo, Norway. Mr. Sørby received his Master of Science degree in business administration from the University of Karlstad, Sweden in 1983. He is a state licensed public accountant in Norway and completed the Program for Executive Development at IMD in Lausanne, Switzerland in 1997.

Management Board

Jean-Yves Charlier was appointed as Chief Executive Officer of VimpelComVEON Ltd. by the VimpelComVEON Ltd. supervisory board in April 2015. Prior to his appointment as Chief Executive Officer of VimpelComVEON Ltd., he was the Chairman and Chief Executive Officer of SFR in France from 2012 until 2014. While at SFR he completed the demerger of SFR from Vivendi in a transaction with cable operator Numericable. From 2007 until 2012, Mr. Charlier was the Chief Executive Officer for Promethean, an interactive learning company, and, from 2004 until 2007, Mr. Charlier was the Chief Executive Officer of Colt, an alternative carrier. He started his career with Wang in France and also held senior executive positions with Equant and BT Global Services. Mr. Charlier has been on the board of several other listed companies including Activision Blizzard and Vivendi. He holds an M.B.A. from the Wharton Business School and a Bachelor of Arts in international business administration from the American College in Paris, France.

Andrew Davies joined VimpelComVEON Ltd. in November 2013 as Chief Financial Officer. From November 2010 to October 2013, Mr. Davies was the Chief Financial Officer at Verizon Wireless. Prior to his appointment at Verizon Wireless, Mr. Davies held a number of senior financial roles within Vodafone Group, latterlymost recently as Chief Financial Officer of Vodafone India and Vodafone Turkey as well as positions in Vodafone UK and Vodafone Japan, from 2003 until 2010. Prior to joining Vodafone in 2003, Mr. Davies was Chief Financial Officer of Singlepoint (4U) from 2001, which was acquired by Vodafone in 2003, and also held positions with Honeywell Inc. and General Electric after starting his career with KPMG in 1987. Mr. Davies serves as a member of the board of various subsidiaries of VimpelComVEON Ltd. Mr. Davies earned a Bachelor of Science degree in mathematics from Imperial College in London in 1987, and is an Associate of the Royal College of Science.Science and is a Fellow of the Institute of Chartered Accountants in England and Wales.

Mikhail SlobodinScott Dresserhas served was appointed as Head of Russia of VimpelCom Ltd. andGroup General Director of PJSC VimpelCom sinceCounsel, with effect from September 2013.1, 2014. Mr. Slobodin has beenDresser was also appointed a member of the SupervisoryGroup Executive Board of Euroset Holding N.V. since November 2013. Before joining VimpelCom,and the Group Management Board. Mr. SlobodinDresser was an Executivemost recently Vice President of StrategyGlobal Strategic Initiatives at BirdLife International, a global conservation organization. Between 2006 and New Business Development in OJSC TNK-BP Management from 2011 to 2013. He has held key positions in several companies2012, Mr. Dresser was with Virgin Media in the oil & gas sectorUK, including service as General DirectorCounsel, where he led its legal department and Presidentacted as principal liaison with VEON Ltd.’s Board of CJSC Integrated Energy Systems from 2003 to 2011; PresidentDirectors, as well as being a member of OJSC Russian Utility Systems from 2005 to 2008; Vice President for Energy of OJSC TNK-BP from 2002 to 2004; First Vice General Director of Finance & Economy of Irkutskenergo from 2001 to 2002 and Head of Regional Development of Renova from 2000 to 2001. Mr. Slobodin also worked for NTMK from 1999 to 2000, SUAL from 1996 to 1999 and ALCUR during 1996. Mr. Slobodin started his career in 1992 at SUBR. Mr. Slobodin graduated from the Ural State University in 1993, majoring in Economics; and has an academic degree as a Candidate of Science (Engineering).

Maximo Ibarra has served as Head of Italy and Chiefits Executive Officer and General Director of WIND Italy since May 2012. From 2011 to 2012, Mr. Ibarra served as the Consumer Director of WIND Italy, having served as Mobile Consumer Director from 2009 to 2011.Management Team. He also served as the Mobile Marketing and Customer Management Director from 2007 to April 2009 and the Vice President of Mobile Marketing from 2004 to 2007. From 2003 to 2004, Mr. Ibarra served as Vice President Marketing & Strategies of the Benetton Group. From 2001 to 2003, he served as Vice President for Strategy and Business Development in Fiat Auto. From December 2000 to September 2001, Mr. Ibarra served as the Commercial Director of DHL International, and from 1996 to 2000,

he held several positions in Omnitel (now Vodafone). Mr. Ibarra completed the General Management Programme at the London Business School in 2008 and received a Master in Telco Marketing from INSEAD in 2000. Mr. Ibarra received an M.B.A. from STOA at MIT in 1994 and holds a degree in Political Sciences and Economics from the Sapienza University of Rome in 1991.

Vincenzo Nescihas served as Chief Executive Officer of GTH since July 2014 and Executive Chairman of Optimum Telecom Algeria since July 2012. Mr. Nesci served as the Chief Executive Officer of the Sub-Saharan Africa Cluster of GTH from 2011-2012. In 2010, Mr. Nesci joined GTH as the CEO Senior Advisor. Previously, Mr. Nesci joined Alcatel in 1980 andpreviously held positions in Egypt, Italy, Belgium, Ethiopiathe United States at White Mountains RE Group (which is the operating company of White Mountains Insurance Group Ltd), in the role of Senior Vice President and East Africa. He servedAssociate General Counsel from 2005-2006; as PresidentSenior Advisor for Legal and Financial Affairs for the International Global Conservation Fund (an international environmental conservation organization) from 2002-2005; and positions at Morgan, Lewis & Bockius LLP and at Lord Day & Lord, Barrett Smith. Mr. Dresser studied at the Vanderbilt University School of Law and University of New Hampshire, and was admitted to the Bar, in New York and Connecticut, in 1993. Mr. Dresser is on the advisory boards of BirdLife International and the Caucasus Nature Fund.

Enrique Aznar has been our Chief Values and Culture Transformation Officer since July 2016, prior to which he was our Group Chief Compliance Officer since August 2013, and he was appointed to the Management Board in October 2014. Prior to joining our company, Mr. Aznar was Head of Corporate Governance & Compliance—Chief Integrity Officer at Millicom International Cellular S.A., based in Luxembourg from 2011 until 2013; Chief Ethics & Compliance Officer at Nokia Siemens Networks, based in Helsinki from 2009 until 2011; Deputy General Counsel & Chief Compliance Officer for Europe, Middle East, and Africa Business Unitfor Tyco International from 2008, previously serving as the Vice-President for the Middle East2005 until 2009 and held different legal roles with Dell, Inc from 19992000 to 2005, Freshfields from 1997 to 2000, Price Waterhouse from 1994 to 1997 and Country Senior Officer of Alcatel in EgyptArthur Andersen from 1993. Prior1989 to joining Alcatel, Mr. Nesci worked for General Electric in Libya and Nigeria. He1992. Enrique is a member of the board of various subsidiaries of VimpelCom Ltd.qualified lawyer in Spain, England and Wales. Mr. Nesci receivedAznar attended a Master in Economics degree from L. BocconiLeadership Program at Stanford University in Italythe United States in 1973.2012. He was alsoearned a Lecturer and Assistant Professor in Banking and Finance, Conseiller du Commerce Extérieur de la France, a Board Member of the Chambre de Commerce Franco-Arabe and a member of the World Economic Forum.

Peter Chernyshov has been Head of Ukraine since June 2014. Mr. Chernyshov previously served as Vice President of Carlsberg Group, responsible for six countries in Eastern Europe, from 2012 to 2014, and as Chief Executive Officer of Carlsberg Ukraine from 2006 to 2012. Since 1999, Mr. Chernyshov has occupied several positions in the companies of BBH (Baltic Beverage Holding, now part of the Carlsberg Group), workingBusiness Management Program certificate (PDD Guildhall University (currently London Metropolitan University)) at different times in three countries: from 1999 to 2000 as the Business controller for Russian operations in the BBH HQ Stockholm, Sweden; from 2001 to 2002, as the CFO of BBH in Kiev, Ukraine; from 2003 to April 2006, as the CEO of Vena Breweries, Saint Petersburg and Chelyabinsk, Russia; and from August 2005 to April 2006, as Vice President, Finance at Baltika, Saint Petersburg, Russia. Mr. Chernyshov is currently a member of the board of the American Chamber of Commerce (ACC) in Ukraine. Mr. Chernyshov received a Master’s degree in mathematics from Ural State University in 1990 and an M.B.A. from Kingston UniversityIESE Business School in 2001.2003, a Master of Arts in International & Comparative Business Law from London in 1993 and a Licenciatura en Derecho (Law Degree) from the University of Barcelona in 1988.

Jeffrey Hedberghas been Head of PakistanGroup Chief People Officer since 2014November 2016 and was appointed Chief Executive Officer of MobilinkPakistan Mobile Communications Limited in Pakistan insince July 2014. Prior to joining Mobilink,Previously, Mr. Hedberg worked at Boston Consulting Group from March 2013, where he was a Senior Advisor in the firm’s South Africa office and its Munich-based Technology, Media and Telecommunications Practice area. Mr. Hedberg served as a Private Equity Advisor from 20122013 until 2014 and the Chief Operating Officer of Altech from 2011 to 2012. Mr. Hedberg served as CEO of Telekom South Africa from 2010 to 2011 and as CEO of Telkom’s Nigerian subsidiary, Multi-Links Nigeria from 2010 to 2011.in 2010. From 2006 to 2009, Mr. Hedberg was CEO of Cell C in South Africa. Mr. Hedberg was appointed CEO and Chairman of Deutsche Telekom USA in 2002 and from 1999 to 2002, he was Executive Vice President and Member of the Board of Management of Deutsche Telekom AG where he developed the strategy for the International Division. Prior to that, Mr. Hedberg served as Executive Vice President of Swisscom International from 1997 to 19991998 and as Deputy Director from 1996 to 1997. Mr. Hedberg currently serves as a member of the board of directors of various subsidiaries of VimpelComVEON Ltd., including Business & Communication Systems (Pvt) Ltd., LinkDotNet Telecom Limited, LinkdotNET Pakistan (Pvt) Ltd. and Waseela Microfinance Bank Limited. Mr. Hedberg received a Master’s degree in International Management from the University of Denver in 1992 and a Bachelor of Business Administration Degree from Northeastern University in 1985.

Ghada Gebara has been Head of Algeria and the Chief Executive Officer of Djezzy since June 2015. Prior to joining Djezzy, Ms. Gebara was the Chief Executive Officer at Korek Telecom from 2010 to 2015. From 2005 to 2010, Ms. Gebara worked at Digicel and served as the Chief Executive Officer of Digicel Honduras, Chief Executive Officer of Digicel Haiti, French West Indies and French Guiana as well as the Chief Executive Officer of Digicel Haiti. She also worked at Asiacel from 2004 to 2005 and at CELLIS from 1996 to 2004. Ms. Gebara received a Graduate Executive M.B.A. from the University of Quebec at Montreal in 2007, a Graduate Telecommunications Engineer degree from the Institute National des Telecommunications in 1996, a Certificate of Telecommunications Engineer from the Eurecom Institute in 1996 and a Graduate Master degree in Information System and Quality Management from the University of Havre.

Erik Aas has been Head of Bangladesh since December 2015. Mr. Aas previously served as the Chief Executive Officer of Pt AXIS Telekom from 2007 until 2014. From 1997 to 2007, Mr. Aas served in various senior executive roles for the Telenor Group, including as the Chief Executive Officer of Grameenphone. Mr. Aas is the Chairman and Managing Director of Lakeview Invest AS and Lakeview Trading AS since September 2014. Mr. Aas attended the International Directors programme from INSEAD from 2012 to 2013. Mr. Aas received an Executive M.B.A. from IMD, Switzerland in 2001 and graduated with a Master of Science degree for Civil Engineering from the Norweigan University of Science and Technology in 1991.

Oleksandr Komarovhas been Head of Kazakhstan since January 2016. Mr. Komarov served as the Chief Commercial Officer at Beeline Kazakhstan from July 2013 until 2016. Previously, Mr. Komarov served as the Chief Executive Officer of GroupM from 2007 to 2013, Acting Chief Executive Officer of MediaCom from 2009 to 2010, the Chief Executive Officer of Video International Advertising Group Kiev from 2006 to 2007 and the Chief Executive Officer of Adell Saatchi & Saatchi from 2004 to 2006. Mr. Komarov received an Executive M.B.A. from the Stockholm School of Economics in 2006 as well as a Postgraduate Diploma in Marketing from the Chartered Institute of Marketing in 2001. Mr. Komarov received a degree in electronic devices engineering from the National Technical University of Ukraine ‘Kyiv Polytechnic Institute’ in 1995.

Anton Kudryashov has been Chief Group Business Development and Portfolio Officer since October 2013. Previously Mr. Kudryashov was Head of Russia of VimpelCom Ltd. and General Director of PJSC VimpelCom from January 2012 to September 2013. Mr. Kudryashov has been a member of the Supervisory Board of Euroset Holding N.V. from December 2012 until November 2013. Previously Mr. Kudryashov served as Chief Executive Officer of CTC Media from 2008 until 2011. In 1998, Mr. Kudryashov founded Afisha Publishing House and was the Chairman of the Board of Afisha Publishing House until 2005. In 1995, he became one of the founding partners of Renaissance Capital investment bank, serving as the Chairman of the Board from 2003 until 2005. Mr. Kurdryashov served as the Chief Operating Officer of the Sputnik Group from 1999 until 2003. From 2002 to 2003, Mr. Kudryashov also served as the restructuring Chief Executive Officer of NTV-Plus. Mr. Kudryashov has also held senior executive positions in insurance and private equity. Mr. Kudryashov started his professional career at CS First Boston, an international investment bank, where he served in various positions from 1991 to 1995, including as Vice President from 1993 to 1995. Mr. Kudryashov graduated with a degree in International Economics from the Finance Academy in Moscow (formerly Moscow Finance Institute) in 1989 and completed his post-graduate studies at the Institute of European Studies, Academy of Science, in Moscow in 1990 and the London School of Economics in 1991. He is a member of the Russian Television Academy and also a member of the Board of the Russian Union of Industrialists and Entrepreneurs (RSPP).

Yogesh Malikhas served as Group Chief Technology Officer of VimpelComVEON Ltd. since March 2014. Mr. Malik served as Chief Executive Officer of Uninor, an Indian mobile network operator majority owned by the Telenor Group, from May 2013 through November 2013 and prior to that, served in a variety of senior positions at Uninor from 2010, including COO covering the areas of Technology, Regulatory and Customer Care. Mr. Malik has also served as Head of Technology & Sourcing at Telenor Group headquarters in Norway, CTO of Kyivstar“Kyivstar” JSC in Ukraine and CTO of Grameenphone in Bangladesh. Prior to joining the Telenor Group, Mr. Malik worked for TIW, Tata/AT&T and Ericsson in various senior positions in a variety of countries. Mr. Malik has acted as the official spokesperson for the VEON Group and helped implement innovative technology to overhaul the group’s IT systems. Mr. Malik received an Engineering Degree in Electronics from MSU University, Baroda, India in 1993, and an Executive M.B.A. from IMD, Lausanne, Switzerland in 2008.

Jeremy Roffe-VidalAlexander Matuschka was appointed Group Chief Human Resources Officer in February 2015. Before joining VimpelCom, Mr. Roffe-Vidal was based in France andhas served as Group Human ResourcesChief Performance Officer since July 2015. Mr. Matuschka came to VEON from Nokia Networks, where he was Chief Transformation Officer from 2014 to 2015 and, Corporate Vice-President at Cap Gemini S.A.previously, Chief Restructuring Officer from 2011 until 2014. Prior to joining Nokia, Mr. Matuschka gained extensive experience in in the automotive and machining industries with P&L responsibility in multiple areas, including restructuring,re-organization, procurement, logistics, supply chain management and lean manufacturing/assembly, including serving as the Interim Chief Operations Officer for ATU GmbH from 2010 until 2011 and Chief Executive Officer of EUROPART Holding GmbH from 2007 to 2009. Mr. Matuschka holds a business degree (Diplom-Kaufmann) in International Business Economy from International Business School Lippstadt in Germany and West Virginia University, USA.

Christopher Schlaeffer has served as Chief Digital Officer since January 2016, with responsibility for the development of new digital services and telecommunications propositions and for leading the Group’s global

commercial functions. Mr. Schlaeffer joined VEON from his role as Founder and Chief Executive Officer of two tech startups in Berlin and London which he served from 2010 until 2015. Prior to that, Mr. Schlaeffer was with Deutsche Telekom for 12 years as the group’s Chief Product and Innovation Officer, Corporate Development Officer (with responsibility for Technology, IT, Innovation, R&D, and Venture Capital), Chief Strategy Officer and Chief Marketing Officer of the mobile division forT-Mobile International. He also served as a Member of the Executive Operating Board and played a key role in Deutsche Telekom’s transformation. Mr. Schlaeffer holds a Master’s degree from the Vienna University of Economics and is recognized as a “Young Global Leader” by the World Economic Forum.

Erik Aashas been Head of Bangladesh since December 2015. Mr. Aas previously served as the Chief Executive Officer of Pt AXIS Telekom from 2007 until 2014. From 1997 to 2007, Mr. Aas served in various senior executive roles for the Telenor Group, including as the Chief Executive Officer and Director of the Board of Grameenphone. Mr. Aas is the Chairman and Managing Director of Lakeview Invest AS and Lakeview Trading AS since September 2014. Mr. Aas attended the International Directors Programme from INSEAD from 2012 to 2013. Mr. Aas received an Executive M.B.A. from IMD, Switzerland in 2001 and graduated with a Master of Science degree for Civil Engineering from the Norwegian University of Science and Technology in 1991.

Peter Chernyshov has been Head of Ukraine since June 2014. From 2006 to 2014, Mr. Chernyshov held various leadership roles in Carlsberg Ukraine and Slavutich Brewery (part of the Carlsberg Group). From 1999 to 2006, Mr. Chernyshov occupied several positions in the companies of BBH (Baltic Beverage Holding, now part of the Carlsberg Group), working at different times in three countries: from 1999 to 2000 as the Business controller for Russian operations in the BBH HQ Stockholm, Sweden; from 2001 to 2004 he held2002, as the positionCFO of BBH in Kiev, Ukraine; from 2003 to April 2006, as the CEO of Vena Breweries, Saint Petersburg and Chelyabinsk, Russia; and from August 2005 to April 2006, as Vice President, Human Resources in Invensys (now part of Schneider Electric) in London and France. From 2004 to 2008, Jeremy Roffe-VidalFinance at Baltika, Saint Petersburg, Russia. Mr. Chernyshov has served as Senior Vice President Human Resourcesmember of Alstom Power Systems basedthe board of the American Chamber of Commerce (ACC) in Switzerland.Ukraine. Mr. Roffe-VidalChernyshov received a Master’s degree in mathematics from Ural State University in 1990 and an M.B.A. from Kingston University Business School in 2001.

Jon Eddyhas been Head of Emerging Markets since January 2016. Mr. Eddy has extensive experience in leadership positions in the telecommunications industry in emerging markets, especially in Asia. He joined VEON from dtac, Thailand’s second largest mobile operator, where he was educatedChief Executive Officer from 2011 until 2014. Jon has previously been Chief Executive Officer of Telenor Pakistan from 2008 to 2011, Chief Operating Officer at Maxis Mobile in Frankfurt am MainMalaysia from 2007 until 2008, and Chief Technology Officer at Digi Telecom in Malaysia from 2002 until 2007. Mr. Eddy currently serves as chairman of the board of directors of various subsidiaries of VEON Ltd. He holds a Bachelor of Science degree in Psychology.Electrical Engineering from Montana State University.

Matthieu Galvanihas been Chief Executive Officer of VEON’s operations in Algeria, under the Djezzy brand since January 2016. Mr. Galvani has a deep knowledge of Algeria, with significant experience in senior executive roles in the industry and in the Middle East and North Africa. He was previously Chief Commercial Officer for VEON’s emerging markets, which serves 95 million customers in Algeria, Bangladesh and Pakistan. His previous roles include Chief Marketing & Communication Officer of KenCell in Kenya from 2000 to 2004; Chief Commercial Officer of OTA from 2005 to 2009; Chief Commercial Officer of Tunisie Telecom from 2009 to 2014, and Chief Commercial Officer of Zain in Saudi Arabia from 2014 to 2016. Mr. Galvani, a French national, holds a Master’s degree in Econometrics, and a post graduate degree in economics and energy from the University of Paris X.

Mikhail Gerchuk has been Head of Eurasia since October 2015. He served as Group Chief Commercial and Strategy Officer from July 2012 until October 2015, Acting Head of the former CIS Business Unit from February 2014 to January 2015, and Group Chief Commercial Officer from October 2011 to July 2012. Previously, Mr. Gerchuk served as Vice President and Chief Commercial Officer of MTS from December 2008 until October 2011, having joined MTS in August 2007 as the Group Marketing Director. At MTS, he also served on the

boards of directors of Comstar, MGTS, MTS Ukraine and several other MTS subsidiaries. Prior to joining MTS, Mr. Gerchuk was Chief Commercial Officer at Vodafone Malta from 2006 to 2007. He held senior marketing positions at Vodafone Group, UK between 2002 and 2006, including Head of Voice Propositions between 2004 and 2006 and Senior Global Marketing Manager between 2002 and 2004. Mr. Gerchuk also worked as an Associate at Booz Allen Hamilton in London from 1999 to 2002 and, before that, as Category Marketing Manager at PepsiCo and Marketing Manager at Mars, Inc. Mr. Gerchuk has been recognized as a leading commercial director and a leading young figure in telecommunications. Mr. Gerchuk received an M.B.A. from INSEAD in 1999 and an M.A. in Economic Geography and English from Moscow State University in 1994.

Jon EddyAamir Hafeez Ibrahimhas been the Chief Executive Officer of our operations in Pakistan since July 2016. Prior to his position as CEO, Mr. Ibrahim was Mobilink’s Deputy CEO and Chief Commercial Officer. Mr. Ibrahim has over two decades of international experience as a senior executive across multiple industries and continents. Prior to joining Mobilink, he was the Senior Vice President for Telenor Group, where he led distribution initiatives across Asia. Mr. Ibrahim has also held senior leadership positions at Ford Motor Company, Jaguar & Land Rover. Mr. Ibrahim has extensive experience specifically in strategic marketing, sales and distribution, analytics, product development, government and regulatory management, business planning, M&A, public relations and crisis management. Mr. Ibrahim is a Pakistani native, with an undergraduate degree in Accounting from the University of Texas and an MBA from IMD in Switzerland. In 2012, he received an Advanced Management Program diploma from Harvard Business School. Mr. Ibrahim has lived and worked across multiple cultures and countries including Thailand, Pakistan, the UK, the United Arab Emirates, Switzerland and the United States.

Kjell Morten Johnsen has been VEON’s Head of Major Markets and Chief Executive Officer of VEON Russia (PJSC VimpelCom), with responsibility for the Group’s business in Russia and the Italy Joint Venture since August 2016. Mr. Johnsen joined VEON from Telenor, where he was head of Telenor Europe with previous roles as CEO of Telenor Serbia, as well as Senior Vice President and Head of Telenor Russia, Telenor Central & Eastern Europe. He was also a member of VEON Ltd.’s supervisory board from 2010 until 2015 and PJSC’s Board of Directors from 2007 to 2013. Prior to entering the telecommunications industry in 2000, Mr. Johnsen worked for Norsk Hydro in France and Ukraine, and Scandsea International in Norway and Russia. Mr. Johnsen, has an MBA from the Norwegian School of Economics and Business Administration, and has attended the University of Oslo, Norwegian School of Management, and Nord University Business School.

Oleksandr Komarovhas been Head of Emerging MarketsKazakhstan since January 2016. Mr. Eddy has extensive experience in leadership positions inKomarov served as the telecommunications industry in emerging markets, especially in Asia. He joined VimpelComChief Commercial Officer at BeelineKazakhstan from dtac, Thailand’s second largest mobile operator, where he was Chief Executive Officer from 2011July 2013 until 2014. Jon has previously been2016. Previously, Mr. Komarov served as the Chief Executive Officer of Telenor Pakistan from 2008 to 2011, Chief Operating Officer at Maxis Mobile in MalaysiaGroupM from 2007 until 2008, andto 2013, Acting Chief TechnologyExecutive Officer at Digi Telecom in Malaysia from 2002 until 2007. He holds a Bachelor of Science degree in Electrical Engineering from Montana State University.

Scott Dresser was appointed as Group General Counsel, with effect from September 1, 2014. Scott was also appointed a member of the Group Executive Board and the Group Management Board. Scott Dresser was most recently Vice President of Global Strategic Initiatives at BirdLife International, a global conservation organization. Between 2006 and 2012, Scott was with Virgin Media in the UK, including service as General Counsel, where he led its legal department and acted as principal liaison with the company’s Board of Directors, as well as being a member of its Executive Management Team. He also previously held positions in the US at White Mountains RE Group (which is the operating company of White Mountains Insurance Group Ltd), in the role of Senior Vice President and Associate General Counsel from 2005-2006; as Senior Advisor for Legal and Financial Affairs for the International Global Conservation Fund (an international environmental conservation organization) from 2002-2005; and positions at

Morgan, Lewis & Bockius LLP and at Lord Day & Lord, Barrett Smith. Scott studied at the Vanderbilt University School of Law and University of New Hampshire, and was admitted to the Bar, in New York and Connecticut, in 1993. Mr. Dresser is on the advisory boards of BirdLife International and the Caucasus Nature Fund.

Enrique Aznarhas been VimpelCom’s Group Chief Compliance Officer since August 2013 and was appointed to the Management Board in October 2014. Prior to VimpelCom, Enrique was Head of Corporate Governance & Compliance - Chief Integrity Officer at Millicom International Cellular S.A., based in Luxembourg from 2011 until 2013; Chief Ethics & Compliance Officer at Nokia Siemens Networks, based in HelsinkiMediaCom from 2009 until 2011; Deputy General Counsel & Chief Compliance Officer for Europe, Middle East, and Africa for Tyco International from 2005 until 2009 and held different legal roles with Dell, Inc from 2000 to 2005, Freshfields from 1997 to 2000, Price Waterhouse from 1994 to 1997 and Arthur Andersen from 1989 to 1992. Enrique is a qualified lawyer in Spain, England and Wales. Mr. Aznar attended a Leadership Program at Stanford University in2010, the United States in 2012. He earned a Business Management Program certificate (PDD) at IESE Business School in 2003, a Master of Arts in International & Comparative Business Law in London in 1993 and a Licenciatura en Derecho (Law Degree) from the University of Barcelona in 1988.

Alexander Matuschka has served as Group Chief Performance Officer since July 2015. Mr. Matuschka came to VimpelCom from Nokia Networks, where he was Chief Transformation Officer from 2014 to 2015 and, previously, Chief Restructuring Officer from 2011 until 2014. Prior to joining Nokia, Mr. Matuschka gained extensive experience in in the automotive and machining industries with P&L responsibility in multiple areas, including restructuring, re-organization, procurement, logistics, supply chain management and lean manufacturing/assembly, including serving as the Interim Chief Operations Officer for ATU GmbH from 2010 until 2011 and Chief Executive Officer of EUROPART Holding GmbHVideo International Advertising Group Kiev from 2006 to 2007 to 2009. As of March 2014, Mr. Matuschka is also a member of andthe Supervisory Board for Scout 24, which develops online marketplaces and buyer guides. Mr. Matuschka holds a business degree (Diplom-Kaufmann) in International Business Economy from International Business School Lippstadt in Germany and West Virginia University, USA.

Rozzyn Boyjoined the company in February 2015 as Chief Communications and Brand Officer. Ms. Boy was previously Head of Global Corporate Communications and Brand for Tata Communications Ltd from 2010 to 2015, where she was responsible for all external and internal communications as well as its global Brand positioning. Prior to joining Tata, she held leadership roles in consultancy for Hill & Knowlton as UK Technology Practice Head during 2009, Firefly Communications as Associate Director from 2005 to 2009 and Text 100. She was also Head of Communications for Motorola Sub-Saharan Africa from 2002 to 2005. Ms. Boy has a BA with honors in Communications and Journalism from The Nelson Mandela Metropolitan University in South Africa.

Christopher Schlaeffer has served as Chief Digital Officer since January 2016, with responsibility for the development of new digital services and telecommunications propositions and for leading the Group’s global commercial functions. Mr. Schlaeffer joined VimpelCom from his role as Founder and Chief Executive Officer of two tech startupsAdell Saatchi & Saatchi from 2004 to 2006. Mr. Komarov received an Executive M.B.A. from the Stockholm School ofEconomics in Berlin and London which he served from 2010 until 2015. Prior to that, Mr. Schlaeffer was with Deutsche Telekom for 12 years2006 as the group’s Chief Product and Innovation Officer, Corporate Development Officer (with responsibility for Technology, IT, Innovation, R&D, and Venture Capital), Chief Strategy Officer and Chief Marketing Officer of the mobile division for T-Mobile International. He also servedwell as a Member of the Executive Operating Board and played a key rolePostgraduate Diploma in Deutsche Telekom’s transformation. Mr. Schlaeffer holds a Master’s degreeMarketing from the ViennaChartered Institute of Marketing in 2001. Mr. Komarov received adegree in electronic devices engineering from the National Technical University of Economics and is recognized as a “Young Global Leader” by the World Economic Forum.Ukraine ‘Kyiv Polytechnic Institute’ in 1995.

B.Compensation

We paid our directors and senior managers an aggregate amount of approximately US$41.275 million for services provided during 2015,2016, including approximately US$3.437 million for stock-based compensation awards. In addition, we granted contingent compensation ofshort-term employee benefits and approximately US$27.434 million comprised entirely of cash-basedfor long-term incentive plan awards.employee benefits.

For more information regarding our director and senior management compensation, including a description of applicable stock based and cash based plans, see Note 2526 to our audited consolidated financial statements included elsewhere in this Annual Report on Form20-F.

Pursuant to ourbye-laws, we indemnify and hold harmless our directors and senior managers from and against all actions, costs, charges, liabilities, losses, damages and expenses in connection with any act done, concurred in or omitted in the execution of our business, or their duty, or supposed duty, or in their respective offices or trusts, to the extent authorized by law. We may also advance moneys to our directors and officers for costs, charges and expenses incurred by any of them in defending any civil or criminal proceedings. The foregoing indemnity will not apply (and any funds advanced will be required to be repaid) with respect to a director or officer if any allegation of fraud or dishonesty is proved against such director or officer. We have also entered into separate indemnification agreements with our directors and senior managers pursuant to which we have agreed to indemnify each of them within substantially the same scope as provided in thebye-laws.

We have obtained insurance on behalf of our senior managers and directors for liability arising out of their actions in their capacity as a senior manager or director.

We do not have any pension, retirement or similar benefit plans available to our directors or senior managers.

C. Board Practices

Our companyVEON Ltd. is governed by our supervisory board currently consisting of nine directors (including Morten Karlsen Sørby, whose rights and powers may be exercised by Gunnar Holt and Nils Katla as described above).directors. Ourbye-laws provide that our supervisory board consists of at least seven and no more than thirteen directors, as determined by the supervisory board and subject to approval by a majority of the shareholders voting in person or by proxy at a general meeting.

The supervisory board generally delegates management of our company to the management board whichsub-delegates management to the CEO, subject to certain material business decisions that are reserved to the supervisory board. The management board consists of the CEO and other senior executives. The CEO has exclusive authority to identify and recommend our senior executives to the supervisory board for the supervisory board’s approval.

We have not entered into any service contracts with any of our current directors providing for benefits upon termination of service.

The committees of our supervisory board consist of: an audit committee, a compensation committee, a nominating and corporate governance committee and a finance and strategy committee and a special committee.

Ourbye-laws provide that each member of the audit committee is required to satisfy the requirements of Rule10A-3 under the Exchange Act and the rules and regulations thereunder as in effect from time to time. The audit committee is primarily responsible for the appointment, compensation, retention and oversight of the auditors, establishing procedures for addressing complaints related to accounting or audit matters and engaging necessary advisors. The audit committee also supervises activities related to the DPA, the SEC Judgment and the Dutch Settlement Agreement. The current members of our audit committee, Trond Ø WestlieJørn Jensen (chairman), Gennady Gazin, and Gunnar Holt, are expected to serve until our next annual general meeting.

Our compensation committee is responsible for approving the compensation of the directors, officers and employees of VimpelComVEON Ltd. and its subsidiaries, our employee benefit plans, any equity compensation plans of VimpelComVEON Ltd. and its subsidiaries, and any contract relating to a director, officer or shareholder of our companyVEON Ltd. or any of our subsidiaries or their respective family members or affiliates. The current members of our compensation committee, Alexey Reznikovich (chairman), Andrei Gusev, and Nils Katla, are expected to serve until our next annual general meeting. Nils Katla is presently serving as an alternate director for, and in place of Morten Karlsen Sørby (only for purposes of serving on the compensation committee).

Our nominating and corporate governance committee is responsible for coordinating the selection process for candidates to become directors and recommending such candidates to the supervisory board. The current members of our nominating and corporate governance committee, Gennady Gazin (chairman), Andrei Gusev, and Nils Katla, are expected to serve until our next annual general meeting.

Our finance and strategy committee is responsible for reviewing financial transactions, policies, strategies and the capital structure of VimpelComVEON Ltd. and its subsidiaries. The current members of our finance and strategy committee, Andrei Gusev (chairman), Gennady Gazin, and Gunnar Holt, are expected to serve until our next annual general meeting.

Following notice of the investigations by the SEC, DOJ and OM, we established a special committee in March 2014 to oversee the internal investigation being conducted by the company’sVEON Ltd.’s external counsel and our response to the inquiries by various authorities. OurThe special committee is responsible for overseeingwas dissolved on August 3, 2016, when it was determined by the internal investigation andsupervisory board that the company’s responseongoing efforts of VEON Ltd. in relation to the inquiries by various authorities in connection with the investigationsDPA could be properly reviewed by the SEC, DOJ and OM.audit committee. The current members of our special committee, Gennady Gazin (chairman), and Sir Julian Horn-Smith, and Trond Ø Westlie, are expected to serveserved until our next annual general meeting.the special committee was dissolved on August 3, 2016. For details related to the agreements related to the investigations by the SEC, the DOJ and the OM, please also see “Item 3—Key Information—D. Risk Factors—Risks Related to Our Business—We have incurred and are subjectcontinuing to a DPA with the DOJ, a Consent with the SEC, and a settlement agreement with the OM. The agreements with the DOJ and the SEC require us to retain, at our own expense, an independent compliance monitor, and the DPA and the agreement with the OM require us to continue to cooperate with the agencies regarding their investigations of other parties. We will incur costs and related management oversight obligations in connection with theseour obligations under the DPA, the SEC Judgment and the Dutch Settlement Agreement, which may be significant,” “Item 3—Key Information—D. Risk Factors—Risks Related to Our Business—If we commit a breach of the DPA, we mayWe could be subject to criminal prosecution. Such criminal prosecution could have a material adverse effect on our business, financial condition, results of operations, cash flowsor civil sanction if we breach the DPA with the DOJ, the SEC Judgment or the Dutch Settlement Agreement, and prospects,” “Item 3—Key Information—D. Risk Factors—Risks Related to Our Business—Wewe may face other potentially negative consequences relating to the investigations by, and agreements with, the DOJ, SEC and OM, including additional investigations and litigation,”litigation” and Note 2425 to our audited consolidated financial statements included elsewhere in this Annual Report on Form20-F.

D. Employees

The following chart sets forth the number of our employees as of December 31, 2016, 2015 2014 and 2013,2014, respectively:

 

  As of December 31,   As of December 31, 
  2015   2014   2013   2016   2015   2014 

Russia

   29,255     27,935     26,843     23,622    29,255    27,935 

Pakistan

   4,589    6,361    8,959 

Algeria

   3,669     3,732     4,040     2,815    3,669    3,732 

Pakistan

   6,361     8,959     9,122  

Bangladesh

   2,194     2,428     2,634     1,319    2,194    2,428 

Ukraine

   2,945     4,116     4,510     2,484    2,945    4,116 

Kazakhstan

   2,211     1,834     1,818  

Uzbekistan

   1,241     1,388     1,520     1,234    1,241    1,388 

HQ and Others

   4,445     4,815     4,915  

Other Countries

   4,100     4,666     4,811  

HQ

   345     149     104     709    345    149 

Italy

   6,804     6,896     6,903  

Others(1)

   5,222    6,311    6,500 
  

 

   

 

   

 

   

 

   

 

   

 

 

Total

   59,125     62,103     62,305  

Total(2)

   41,994    52,321    55,207 
  

 

   

 

   

 

   

 

   

 

   

 

 

(1)The total employee numbers for 2015 and 2014 have been restated in Others because Kazakhstan is no longer a separate reportable segment and therefore it is included in Others for the years ended December 31, 2015 and 2014, which is consistent with its classification in Others for the year ended December 31, 2016.
(2)The total employee numbers for 2016, 2015 and 2014 have been adjusted to remove employees in operations that have been sold and exclude (i) the employees in our historical WIND business as of December 31, 2015 and 2014 and (ii) the employees from the new Italy Joint Venture as of December 31, 2016.

From time to time, we also employ external staff, who fulfill a position at the company for a temporary period of less than twelve months. We do not consider these employees to constitute a significant percentage of our employee totals and have not included them above.

The following chart sets forth the number of our employees as of December 31, 2015,2016, according to geographic location and our estimates of main categories of activities:

 

  As of December 31, 2015   As of December 31, 2016 

Category of activity(1)

  Russia   Algeria   Pakistan   Bangladesh   Ukraine   Kazakhstan   Uzbekistan   Italy   Russia   Pakistan   Algeria   Bangladesh   Ukraine   Uzbekistan 

Executive and senior management

   116     99     54     193     5     184     26     119     10    10    8    9    11    11 

Engineering, construction and information technology

   5,295     870     766     642     1,111     144     189     3,083     4,529    948    789    498    1,001    300 

Sales, marketing and other commercial operations

   12,546     1,062     1,552     381     870     961     60     1,642     10,172    1,551    955    516    733    295 

Finance, administration and legal

   1,810     473     410     101     441     177     103     415     979    205    166    61    283    62 

Customer service

   7,549     953     2,788     771     200     46     297     1,153     5,658    812    465    115    138    291 

Site acquisitions, regional projects and security

   457     —       279     21     51     560     505     —    

Procurement and logistics

   798     154     90     45     88     57     25     97     588    95    110    29    102    31 

Other support functions

   684     58     422     40     179     82     36     295     1,686    968    322    91    216    244 
  

 

   

 

   

 

   

 

   

 

   

 

 

Total

   29,255     3,669     6,361     2,194     2,945     2,211     1,241     6,804     23,622    4,589    2,815    1,319    2,484    1,234 
  

 

   

 

   

 

   

 

   

 

   

 

 

 

(1)A breakdown of employees by category of activity is not available for our HQ segment and Others segment.category.

Our employees are not unionized, except in Algeria and Italy, where certain employees are coveredrepresented by Unions or operate collective bargaining agreements.arrangements in Armenia, Algeria, Kyrgyzstan, Ukraine, as are the Italy Joint Venture’s employees. We consider relations with our employees to be generally good. In Bangladesh, in February 2016, weBDCL experienced labor disruptions in connection with the implementation of our announced performance transformation strategy; however, suchprogram. Such disruptions have not had a significant impact on our operations. An application for the registration of a union within BDCL was rejected by the government authorities. A consequent notification has been made by UNI Global Union to the Dutch NCP and a process is ongoing. Please see “Item 3—Key Information—D. Risk Factors—Risks Related to Our Business—We may be adversely impacted by work stoppages and other labor matters.”

E. Share Ownership

To our knowledge, as of March 15, 2016, other than Mikhail Fridman, none of our directors or senior managers beneficially owned more than 1.0% of any class of our capital stock. To our knowledge, Mr. Fridman has an indirect economic benefit in our shares held for the account of L1T VIP Holdings S.à r.l. (“L1T VIP Holdings”) and, thus, may be considered under the definition of “beneficial owner” for purposes of SEC Form 20-F only, as a beneficial owner of the shares held for the account of L1T VIP Holdings. See the section of this Annual Report on Form 20-F entitled “Item 7—Major Shareholders and Related Party Transactions—A. Major Shareholders.”

To our knowledge, as of March 15, 2017, Jean-Yves Charlier owned 497,756 of the Company’s ADSs, Jon Eddy owned 620,000 of the Company’s ADSs and Erik Aas owned 100,000 of the Company’s ADSs.

To our knowledge, as of March 15, 2017, none of the other supervisory or management board members held any Common Shares or ADSs. To our knowledge, as of March 15, 2017, none of our directors or senior managers held any options on the Company’s common shares.

For more information regarding share ownership, including a description of applicable stock based plans and options, see Note 2526 to our audited consolidated financial statements included elsewhere in this Annual Report on Form20-F.

ITEM 7.ITEM 7.Major Shareholders and Related Party Transactions

A. Major Shareholders

The following table sets forth information with respect to the beneficial ownership of VimpelComVEON Ltd. as of March 15, 20162017 by each person who is known by us to beneficially own 5.0% or more of our common or convertible preferredissued and outstanding shares. As of March 15, 2016,2017, we had 1,756,731,135 issued and outstanding common shares and 305,000,000 issuedzero convertible preferred shares.shares issued and outstanding. None of our shareholders has different voting rights.

 

Shareholder

  Number of
VimpelCom Ltd.
Common Shares
   Percent of
VimpelCom Ltd.
Common Shares
 Number of
VimpelCom Ltd.
Preferred Shares
   Percent of
VimpelCom Ltd.
Voting Shares
   Number of VEON Ltd.
Common Shares
   Percent of VEON Ltd. Issued
and Outstanding Shares
 

L1T VIP Holdings S.à r.l.(1)

   986,572,563     56.2  —      47.9   840,625,001    47.9

Telenor East Holding II AS(2)

   580,578,840     33.0 305,000,000     43.0   416,703,840    23.7

Stichting Administratiekantoor Mobile Telecommunications Investor(3)

   145,947,562    8.3

 

(1)As reported on Schedule 13D, Amendment No. 18,19, filed on November 12, 2015,April 1, 2016, by L1T VIP Holdings S.à r.l. and LetterOne Investment Holdings S.A. with the SEC, L1T VIP Holdings S.à r.l. is the direct beneficial owner of 840,625,001 of VEON Ltd.’s common shares, representing approximately 47.9% of VEON Ltd.’s issued and Letteroneoutstanding shares. Each of L1T VIP Holdings S.à r.l. and LetterOne Investment Holdings S.A.S.A may be deemed the beneficial owner of 986,572,563 VimpelCom840,625,001 of VEON Ltd. common shares. The’s common shares, representing approximately 47.9% of VEON Ltd.’s issued outstanding shares, held byfor the account of L1T VIP Holdings represent approximately 56.2% of VimpelCom Ltd.’s outstanding common shares and approximately 47.9% of VimpelCom Ltd.’s outstanding voting shares.S.à r.l.
(2)As reported on Schedule 13D, Amendment No. 29,36, filed on October 5, 2015,September 27, 2016, by Telenor East Holdings II AS, (“Telenor East”Mobile Holding AS and Telenor ASA (collectively, “Telenor”) with the SEC, Telenor East is the direct beneficial owner of, and Telenor Mobile Holding AS and Telenor ASA may be deemed to be the beneficial owners of 580,578,840 VimpelCom416,703,840 of VEON Ltd.’s common shares and 305,000,000 VimpelCom Ltd. convertible preferred shares. The common shares held by Telenor East represent approximately 33.0%23.7% of VimpelComVEON Ltd.’s issued and outstanding shares.
(3)As reported on Schedule 13G, filed on April 1, 2016, by Stichting Administratiekantoor Mobile Telecommunications Investor (“Stichting”) with the SEC, Stichting is the direct beneficial owner of 145,947,562 of VEON Ltd.’s common shares. The convertible preferredAs the holder of depositary receipts issued by Stichting, L1T VIP Holdings S.à r.l. is entitled to the economic benefits (dividend payments, other distributions and sale proceeds) of such depositary receipts, and indirectly of the 145,947,562 common shares heldrepresented by Telenor East represent allthe depositary receipts. Stichting is a foundation incorporated under the laws of VimpelCom Ltd’s outstanding convertible preferred shares and, together with the Netherlands. The common shares held by Telenor East,Stichting represent approximately 43.0%8.3% of VimpelComVEON Ltd.’s issued and outstanding voting shares.

Please see the sections of this Annual Report on Form20-F entitled “Item 3—Key Information—D. Risk Factors—Risks Related to Our Business—A disposition by one or both of our strategiclargest shareholders of their respective stakes in VimpelComVEON Ltd. or a change in control of VimpelComVEON Ltd. could harm our business” and “—“Item 3—Key Information—D. Risk Factors—Risks Related to Our Business—Litigation and disputes among our two largest shareholders and us could materially affect our business.”

As reported on Schedule 13D, Amendment No. 12, filed on April 23, 2013 by Altimo Coöperatief U.A. with the SEC, on April 16, 2013, Altimo Coöperatief U.A. paid to VimpelComVEON Ltd. a conversion premium of US$1,392,644,220 (or US$10.835 per share), and Altimo Coöperatief U.A.’s 128,532,000 VimpelComVEON Ltd. convertible preferred shares automatically converted into 128,532,000 VimpelComVEON Ltd. common shares.

As reported on Schedule 13D, Amendment No. 14, filed on December 13, 2013 by Altimo Coöperatief U.A. with the SEC: Altimo Holdings & Investments Ltd. directly and indirectly owned 100% of the membership interests in Altimo Coöperatief U.A., Letterone Overseas Investments Limited directly owned a majority of the shares of Altimo Holdings & Investments Ltd., Letterone Holdings S.A. was the sole shareholder of Letterone Overseas Investments Limited, Roniju Holdings Limited directly owned a majority of the shares of Letterone Holdings S.A., Crown Finance Foundation was the sole shareholder of Roniju Holdings Limited and each such entity, in such respective capacity, may have been deemed to be the beneficial owner of 986,572,563 VimpelComVEON Ltd. common shares.

As reported on Schedule 13D, Amendment No. 15, filed on February 19, 2014 by Altimo Coöperatief U.A. with the SEC, Letterone Overseas Investments Limited completed an acquisition of all of the shares in Altimo Holdings & Investments Ltd. held by the other shareholders of Altimo Holdings & Investments Ltd.

As reported on Schedule 13D, Amendment No. 16, filed on December 18, 2014 by Altimo Coöperatief U.A. with the SEC, on December 16, 2014, Roniju Holdings Limited completed an internal reorganization, and as part of that reorganization, the shares in Letterone Holdings S.A. owned by Roniju Holdings Limited (which constituted a controlling interest in Letterone Overseas Investments Limited and the indirect ownership of the 986,572,563 VimpelComVEON Ltd. common shares) were transferred to three separate entities.

As reported on Schedule 13D, Amendment No. 17, filed on November 6, 2015 by Letterone Investment Holdings S.à r.l. with the SEC, Letterone Holdings S.A. and its affiliates engaged in an internal reorganization, and as part of that reorganization, 986,572,563 VimpelComVEON Ltd. common shares were transferred by Altimo Coöperatief U.A. to L1T VIP Holdings on October 30, 2015.

As reported on Schedule 13D, Amendment No. 18, filed on November 12, 2015 by L1T VIP Holdings with the SEC, Letterone Holdings S.A. and its affiliates engaged in an internal reorganization, and as part of that reorganization, on November 11, 2015, all of the shares in Letterone Investment Holdings S.A. owned by Letterone Holdings S.A. (which constituted a controlling interest in L1T VIP Holdings and the indirect ownership of the 986,572,563 VimpelComVEON Ltd. common shares) were transferred to six separate entities.

As reported on Schedule 13D, Amendment No. 19, filed on April 1, 2016 by L1T VIP Holdings S.à r.l. and Letterone Investment Holdings S.A. with the SEC, L1T VIP Holdings S.à r.l. transferred 145,947,562 of ADSs, representing rights with respect to 145,947,562 of VEON Ltd.’s common stock, to Stichting.

As reported on Schedule 13D, Amendment 34, filed on September 21, 2016 by Telenor East Holding II AS, Telenor Mobile Holding AS and Telenor ASA with the SEC, Telenor East Holding II AS sold 142,500,000 of ADSs in VEON Ltd. pursuant to an underwritten offering.

As reported on Schedule 13D, Amendment 36, filed on September 27, 2016 by Telenor East Holding II AS, Telenor Mobile Holding AS and Telenor ASA with the SEC, Telenor East Holding II AS sold 21,375,000 of ADSs in VEON Ltd. pursuant to an underwritten offering.

Based on a review of our register of members maintained in Bermuda, as of March 15, 2016,2017 100% of our issued common shares were held of record by BNY (Nominees) Limited in the United Kingdom, as agent of The Bank of New York Mellon, for the purposes of our ADR program, and 100%ADS program. As of our issued preferred shares were held ofMarch 15, 2017, 23 record by Telenor East in Norway. It is likely that there are a number of holders of ourVEON Ltd.’s ADRs, holding an aggregate of 353,454,732 common shares (20.12%), were listed as having addresses in the United States.

B. Related Party Transactions

In addition to the transactions described below, VimpelComVEON Ltd. has also entered into transactions with related parties and VimpelCom affiliates as part of the ordinary course of business. These mainly relate to ordinary course telecommunications operations, such as interconnection, infrastructure sharingroaming, retail and roaming.management advisory services. Their terms vary according to the nature of the services provided thereunder. VimpelComVEON Ltd. and certain of its subsidiaries may, from time to time, also haveenter into general services agreements relating to the conduct of business and from time to time enter into financing transactions within the VimpelComVEON Group.

For more information on our related party transactions, see Note 2526 to our audited consolidated financial statements included elsewhere in this Annual Report on Form20-F.

Related Party Transactions with Major Shareholders and their Affiliates

Related Party Transactions with Telenor East and its Affiliates

Offering of ADSs and Exchangeable Bond

In September 2016, Telenor East sold 163,875,000 of VEON Ltd.’s ADSs pursuant to an underwritten offering and further, announced its intention to divest the remainder of its stake in VEON Ltd. In addition,

in a transaction outside the United States tonon-US persons pursuant to Regulation S under the Securities Act, Telenor East issued a US$1,000,000,000 0.25% bond due 2019 that is exchangeable under certain conditions for up to a total at issuance of 204,081,633 of VEON Ltd.’s ADSs (subject to adjustment) at an exchange price representing a premium of 40% to the public offering price of the ADSs at the issue date. See “Item 5—Operating and Financial Review and Prospects—Key Developments and Trends—Telenor Share Sale and Exchangeable Bond Issuance.”

Redemption of Telenor East Convertible Preferred Shares

As at April 1, 2016, pursuant to the terms of ourbye-laws, the 305,000,000 preferred shares previously held by Telenor were compulsorily redeemed by VEON Ltd. at a redemption price of US$0.001 per share and are no longer outstanding.

Service Agreements

VimpelComVEON Ltd. is a party to a service agreement with Telenor East, dated as of March 8, 2011, under which Telenor East renders to VimpelComVEON Ltd. or its affiliates services related to telecommunication operations, including management advisory services, training, technical assistance and network maintenance, industry information research and consulting, implementation support for special projects and other services as mutually agreed by Telenor East and VimpelCom. VimpelComVEON Ltd. VEON Ltd. pays Telenor annuallyEast US$1.5 million annually for the services.

A number of our operating companies have roaming agreements with the following mobile operators that are Telenor East affiliates: Grameenphone Limited (Bangladesh), Telenor Norge AS (Denmark), Telenor Magyarorszag Zrt. (Hungary), DiGi Telecommunications Sdn. Bhd. (Malaysia), Telenor (Montenegro), Telenor Pakistan (Pvt) Ltd. (Pakistan), Telekom d.o.o. (Serbia), Telenor Sverige AB (Sweden) and Total Access Communication Public Company Limited (dtac) (Thailand).

Related Party Transactions with LetterOne and its Affiliates

Service Agreements

VimpelComVEON Ltd. is a party to a General Services Agreement with L1HS Corporate Advisor Limited, dated December 1, 2010, under which L1HS Corporate Advisor Limited renders to VimpelComVEON Ltd. and its affiliates services related to telecommunication operations, including management advisory services, training, technical assistance and network maintenance, industry information research and consulting, implementation support for special projects and other services as mutually agreed by L1HS Corporate Advisor Limited and VimpelCom. VimpelComVEON Ltd. VEON Ltd. pays L1HS Corporate Advisor Limited annually US$1.5 million for the services. VimpelComVEON is also party to a Consultancy Deed with L1HS Corporate Advisor Limited, dated August 21, 2013, under which L1HS Corporate Advisor Limited provides additional consultancy services to VimpelComVEON Ltd. for which VimpelComVEON Ltd. pays annually US$3.5 million. The General Services Agreement and Consultancy Deed were originally entered into by VimpelComVEON Ltd. and Altimo Management Services Ltd., but the latter was replaced first by LetterOne Corporate Advisor Limited pursuant to a Deed of Assignment and Novation dated June 3, 2014, and later by LIHS Corporate Advisor Limited pursuant to a Deed of Novation and Amendment dated January 14, 2016.

Related Party Transactions with Alfa Group and its Affiliates

Credit Facilities

Please see the section of this Annual Report on Form20-F entitled “Item 5—Operating and Financial Review and Prospects—Liquidity and Capital Resources—Financing Activities” for information regarding two credit facilities between VimpelCom Amsterdam and Alfa-Bank.

Other Transactions

In the ordinary course of business, we maintain some of our bank accounts, and place time deposits with, Alfa-Bank, which is part of the Alfa Group and also a corporate client of PJSC VimpelCom. We also have agreements in place with Alfa Strakhovaniye JSC, which is also part of the Alfa Group, for the provision of insurance coverage.

VimpelComVEON Ltd. Registration Rights AgreementAgreements

The Registration Rights Agreement, as amended, between VimpelCom,VEON Ltd., Telenor East and certain of its affiliates, Altimo Holdings & Investments Ltd. and Altimo Coöperatief U.A. requires us to use our best efforts to effect a registration under the Securities Act, if requested by one of the shareholders party to the Registration Rights Agreement, of our securities held by such party in order to facilitate the sale and distribution of such securities. Pursuant to the Registration Rights Agreement, we have filed a registration statement on FormF-3 with the SEC using a “shelf” registration process. Under this shelf registration process, a selling shareholder may from time to time sell VimpelComVEON Ltd. common shares, which may be represented by ADSs, in one or more offerings, upon the filing of one or more prospectus supplements or post effective amendments. As of the date of this report, we do not qualify as a well-known seasoned issuer (as such term is defined in Rule 405 under the Securities Act) and, as a result, we and any selling shareholders are currently unable to use automatic shelf registration for the resale of such securities.

In connection with a private offering by the Telenor East of US$1,000,000,000 in aggregate principal amount of 0.25 per cent bonds due 2019 (the “Bonds”) that are exchangeable under certain conditions for up to a total at issuance of 204,081,633 of VEON Ltd.’s ADSs (subject to adjustment) tonon-US persons pursuant to Regulation S under the Securities Act, VEON Ltd. entered into a registration rights agreement, dated September 21, 2016 (the “New Registration Rights Agreement”) for the benefit of holders of the Bonds. Pursuant to the New Registration Rights Agreement, we filed a registration statement on FormF-3 with the SEC on September 30, 2016 using a “shelf” registration process, which FormF-3 was declared effective on October 13, 2016. The New Registration Rights Agreement requires us to use our commercially reasonable efforts to keep the shelf registration statement continuously effective under the Securities Act in order to permit the prospectus forming a part thereof to be usable by holders (subject to permitted suspension periods) for a period until the earliest of such time as all of the ADSs issuable or issued in exchange for or upon redemption of the Bonds have (i) been registered under the New Shelf Registration Statement and disposed of in accordance therewith, (ii) become eligible to be transferred without condition as contemplated by Rule 144 under the Securities Act, or any successor rule or regulation thereto that may be adopted by the SEC, or otherwise, no longer bear any restrictive legend and have become fungible with the VEON Ltd. ADSs issued under any VEON Ltd. ADS program or (iii) ceased to be outstanding.

Under these shelf registration processes, a selling shareholder may from time to time sell VEON Ltd.common shares, which may be represented by ADSs, in one or more offerings, upon the filing of one or more prospectus supplements or post effective amendments. As of the date of this report, we do not qualify as a well-known seasoned issuer (as such term is defined in Rule 405 under the Securities Act) and, as a result, we and any selling shareholders are currently unable to use automatic shelf registration for the resale of such securities.

Related Party Transactions with Joint Ventures and Associates

Euroset

PJSC VimpelCom has commercial contracts with Euroset, which became an associate in October 2008. In 2015,2016, PJSC VimpelCom recognized US$54.1 million of revenue from Euroset primarily for mobile and fixed-line services and from the sale of equipment and accessories. PJSC VimpelCom accrued to Euroset certain expenses totaling US$2018.7 million in 2015,2016, primarily dealer commissions and bonuses for services for acquisition of new customers, customer care and receipt of customers’ payments.

We are evaluating our options in relation to Euroset, and we are in discussions with our joint venture partner, MegaFon, in this regard. There can be no assurance that any transaction will occur.

WIND Italy

Following the reclassificationclassification of our operations in Italy as an asset held for sale and a discontinued operation from January 1, 2016 to November 5, 2016, the intercompany positions between the continuedwere disclosed as related party transactions and discontinued portions of our group were no longer eliminated.balances. Consequently, the outstanding balances and transactions occurred arewere treated as related party transactions during that period, mainly representing regular business activities, i.e., roaming and interconnect.

For a discussion of the contribution and framework agreement entered into to form the Italy Joint Venture and the Shareholders’ Deed and FinCo Shareholders’ Deed setting out the terms through which the Italy Joint Venture and its subsidiaries are owned, controlled, managed and financed, please see “Item 10—Additional Information —Material Contacts.”

Related Party Transactions with supervisory board and management board members

Compensation paid to the supervisory board and management board members is disclosed in “Item 6 —Directors,6—Directors, Senior Management and Employees—B. Compensation”.Compensation.” During 20152016 and through the date of this Annual Report, none of our supervisory board and management board members have been involved in any related party transactions with us.

 

ITEM 8.ITEM 8.Financial Information

A. Consolidated Statements and Other Financial Information

A.Consolidated Statements and Other Financial Information

See “Item 18—Financial Statements” and the financial statements referred to therein.

A.7. Legal Proceedings

For informationa discussion of legal or arbitration proceedings which may have, or have had in the recent past, significant effects on the legal proceedings our companies are involved in, pleasefinancial position or profitability, see Note 26Notes 25 (Provisions) and 27 (Risks, commitments, contingencies and uncertainties) to our audited consolidated financial statements included elsewhere in this Annual Report on Form20-F. For details We cannot predict the outcome of the investigations byvarious claims and legal actions in which we are involved beyond the SEC, DOJinformation included in our financial statements, including any fines or penalties that may be imposed, and OM, pleasesuch fines or penalties could be significant.

For information about certain risks related to current and potential legal proceedings, see “Item 3—Key Information—D. Risk Factors—Legal and Regulatory Risks.” Please also see “Item 3—Key Information—D. Risk Factors—Risks Related to Our Business—We have incurred and are subjectcontinuing to a DPA with the DOJ, a Consent related to the SEC, and a settlement agreement with the OM. The agreements with the DOJ and the SEC require us to retain, at our own expense, an independent compliance monitor, and the DPA and the agreement with the OM require us to continue to cooperate with the agencies regarding their investigations of other parties. We will incur costs and related management oversight obligations in connection with theseour obligations under the DPA, the SEC Judgment and the Dutch Settlement Agreement, which may be significant,”significant” and “Item 3—Key Information—D. Risk Factors—Risks Related to Our Business— If we commit a breach of the DPA, we mayWe could be subject to criminal prosecution. Such criminal prosecution could have a material adverse effect on our business, financial condition, results of operations, cash flowsor civil sanction if we breach the DPA with the DOJ, the SEC Judgment or Dutch Settlement Agreement, and prospects,” “Item 3—Key Information—D. Risk Factors—Risks Related to Our Business—Wewe may face other potentially negative consequences relating to the investigations by, and agreements with, the DOJ, SEC and OM, including additional investigations and litigation.”

A.8. Policy on Dividend Distributions

In January 2014,February 2017, our supervisory board approved a dividend policy pursuant to which from 2014for the financial year ending December 31, 2016, we intend to pay a dividend in the aggregate amount of US$23 cents per share, comprised of US$3.5 cents per share paid as an interim dividend in December 2016 and subjectUS$19.5 cents per share, with a record date of March 30, 2017 and which is intended to be paid on April 12, 2017. The record date for our shareholders entitled to receive the requirementsfinal dividend payment has been set for March 30, 2017. We will make appropriate tax withholdings of up to 15% when the dividend is paid to our share depositary, The Bank of New York Mellon. Thereafter, we are committed to paying a sustainable and progressive dividend based on the evolution of the Companies Act, we aim to pay annual dividends of USD 0.035 per share until we reach a group Net Debt to EBITDA ratio ofour equity free cash flow. Equity free cash flow shall be defined as net cash flow from operating activities less than 2.0. net cash used in investing activities, as reported in our consolidated financial statements.

The precise amount and timing of dividends for a particular year will be approved byis subject to the approval of our supervisory board subject toand compliance with the Companies Act and the following constraints and guidelines:other applicable law.

A. Our supervisory board may consider various factors in determining the amount of dividends such as investment opportunities, capital market expectations, debt repayments schedules, desired level of leverage, share repurchase programs and any other factors at the discretion of our supervisory board.

B. All dividend decisions shall be taken assuring that the covenants or other restrictions in agreements to which the company or any subsidiary is a party shall be satisfied and that the company’s operating subsidiaries shall be in compliance with any law restricting the distribution of dividends.

C. The exact amount and timing of any dividend declarations and payments will require the affirmative vote of at least five members of the supervisory board.

The financial terms referred to above are derived from and computed on the basis of measurements that appear in our audited annual consolidated IFRS financial statements. Unless otherwise specified, all financial measurements in these guidelines shall be calculated based on the financial statements for the year ended prior to the decision being taken. For interim dividends, these financial measurements shall be calculated based on the financial statements for the quarters in the year ended prior to the decision being taken (whether such financial statements are audited or unaudited).

Pursuant to Bermuda law, we are prohibited from declaring or paying a dividend if there are reasonable grounds for believing that (a) we are, or would after the payment be, unable to pay our liabilities as they become due, or (b) the realizable value of our assets would, as a result of the dividend, be less than our liabilities. The supervisory board may, subject to ourbye-laws and in accordance with the Companies Act, declare a dividend to be paid to the shareholders holding shares entitled to receive dividends, in proportion to the number of shares held by them, and such dividend may be paid in cash or wholly or partly in shares or other assets, including through the issuance of our shares or other securities, in which case the supervisory board may fix the value for distribution in specie of any assets, shares or securities. We are not required to pay interest on any unpaid dividend. In accordance with ourbye-laws, dividends may be declared and paid in proportion to the amount paid up on each share. The holders of common shares are entitled to dividends if the payment of dividends is approved by the supervisory board. The holders of convertibleConvertible preferred shares, are not entitledwhen and if issued, have no entitlement to receive dividends.

On November 6, 2015, we announced the payment of a dividend of US$0.035 per common share. The dividend was paid on December 7, 2015.

We cannot assure you we will continue to pay dividends on our common shares and ADSs in the future and any decision by our companyVEON Ltd. not to pay dividends or to reduce dividend payments in the future could adversely affect the value of our common shares or ADSs. For more information regarding certain risks involved in connection with the recommendation and payment of dividends, please see “Item 10—Additional Information—B. Memorandum and Articles of Association—Dividends and Dividend Rights,” “Item 3—Key Information—D. Risk Factors—Risks Related to Our Business—As a holding company, VimpelComVEON Ltd. depends on the ability of its subsidiaries to pay dividends and therefore on the performance of its subsidiaries”subsidiaries, and “—is affected by changes in exchange controls and currency restrictions in the countries in which its subsidiaries operate” and “Item 3—Key Information—D. Risk Factors—Risks Related to the Ownership of Our ADSs—Various factors may hinder the declaration and payment of dividends.”

B. Significant Changes

B.Significant Changes

Other than as disclosed in this Annual Report on Form20-F, there have not been any significant changes since the date of the audited consolidated financial statements included as part of this Annual Report on Form20-F.

ITEM 9.ITEM 9.The Offer and Listing

 

A.Offer and Listing Details

A.4. Price historyHistory

The following table sets out, for the periods indicated, the reported high and low market quotations for our ADSs on the New York Stock Exchange for periods prior to September 10, 2013, when we switched the listing of our ADSs to the NASDAQ Global Select Market. Subsequent periods are based on NASDAQ marketGlobal Select Market quotations. Each of our ADSs represents one of our common shares.

Year Ended December 31

  High   Low 

2011:

    

Annual

  US$    15.69    US$    9.16  

2012:

    

Annual

  US$12.50    US$7.23  

2013:

    

Annual

  US$14.55    US$9.65  

2014:

    

Annual

  US$12.80    US$3.29  

First Quarter

  US$12.80    US$8.54  

Second Quarter

  US$9.25    US$7.59  

Third Quarter

  US$8.99    US$7.15  

Fourth Quarter

  US$6.90    US$3.29  

2015:

    

Annual

  US$6.37    US$3.01  

First Quarter

  US$5.61    US$3.43  

Second Quarter

  US$6.37    US$4.95  

Third Quarter

  US$5.97    US$4.09  

Fourth Quarter

  US$4.30    US$3.01  

Months

    

September 2015

  US$4.97    US$4.09  

October 2015

  US$4.30    US$3.76  

November 2015

  US$3.71    US$3.30  

December 2015

  US$3.52    US$3.01  

January 2016

  US$3.41    US$2.90  

February 2016

  US$3.79    US$3.13  
    High   Low 

Monthly

    

September 2016

  US$3.25   US$3.33 

October 2016

  US$3.51   US$3.14 

November 2016

  US$3.47   US$3.23 

December 2016

  US$3.98   US$3.39 

January 2017

  US$4.28   US$3.93 

February 2017

  US$4.39   US$3.98 

Quarterly

    

First Quarter 2015

  US$5.61   US$3.43 

Second Quarter 2015

  US$6.37   US$4.95 

Third Quarter 2015

  US$5.97   US$4.09 

Fourth Quarter 2015

  US$4.30   US$3.01 

First Quarter 2016

  US$4.26   US$2.90 

Second Quarter 2016

  US$4.22   US$3.35 

Third Quarter 2016

  US$4.48   US$3.33 

Fourth Quarter 2016

  US$3.98   US$3.14 

Annually

    

2012

  US$12.50   US$7.23 

2013

  US$  14.55   US$  9.65 

2014

  US$12.80   US$3.29 

2015

  US$6.37   US$3.01 

2016

  US$4.48   US$2.90 

 

B.Plan of Distribution

Not required.

 

C.Markets

Our ADSs are listed and traded on NASDAQ Global Select Market under the symbol “VIP.“VEON.” NASDAQ Global Select Market is the principal trading market for the ADSs.

 

D.Selling Shareholders

Not required.

 

E.Dilution

Not required.

 

F.Expenses of the Issue

Not required.

ITEM 10.Additional Information

A.Share Capital

Not required.

B. Memorandum and Articles of Association

ITEM 10.Additional Information

A.Share Capital

Not required.

B.Memorandum and Articles of Association

We describe below the material provisions of our memorandum of association andbye-laws, certain provisions of Bermuda law relating to our organization and operation, and some of the terms of our share rights based on provisions of our memorandum of association, our currentbye-laws, applicable Bermuda law and certain agreements relating to our shares. Although we believe that we have summarized the material terms of our memorandum of association andbye-laws, Bermuda legal requirements and our share capital, this summary is not complete and is qualified in its entirety by reference to our memorandum of association, ourbye-laws and applicable Bermuda law. All references to ourbye-laws herein, unless otherwise noted, are to Section B of ourbye-laws, which were originally approved on April 20, 2010 by our shareholders and which were amended and again approved by our shareholders on September 25, 2013.2013, and on March 30, 2017.

The affirmative vote of at least 75.0% of the voting shares presentvoted at a shareholders meeting is required to approve amendments to ourbye-laws.

General

VimpelComVEON Ltd. is an exempted company limited by shares registered under the Companies Act on June 5, 2009, and our registered office is located at Victoria Place, 31 Victoria Street, Hamilton HM 10, Bermuda. Our registration number with the Registrar of Companies in Bermuda is 43271. As set forth in paragraph 6 of our memorandum of association, our companyVEON Ltd. was formed with unrestricted business objects. We are registered with the Dutch Trade Register (registration number 34374835) as a company formally registered abroad (formeel buitenlandse kapitaalvennootschap), as this term is referred to in the Dutch Companies Formally Registered Abroad Act (Wet op de formeel buitenlandse vennootschappen), which means that we are deemed a Dutch resident company for tax purposes in accordance with applicable Dutch tax regulations.

Ourbye-laws are split into two distinctsub-sets: Section A and Section B. Section A of ourbye-laws were in effect until the October 4, 2009 shareholders agreement among VimpelCom,VEON Ltd., Altimo Coöperatief U.A. and Telenor East among others, and usHolding II AS in relation to our companyVEON Ltd. (the “VimpelCom“VEON Shareholders Agreement”) terminated on December 10, 2011. Termination of the VimpelComVEON Shareholders Agreement caused Section B of ourbye-laws to automatically come into force to the exclusion of Section A of ourbye-laws. References to ourbye-laws in the following sections of this Item 10 are to Section B of ourbye-laws.

Issued Share Capital

As ofat December 31, 2015, our2016, the authorized share capital was divided into 2,759,171,830 common shares, par value US$0.001, of which 2,759,171,830 were authorized and 1,756,731,135 were issued, and305,000,000 convertible preferred shares, par value US$0.001, of which 305,000,0001,756,731,135 common shares were authorizedissued and issued.outstanding and zero convertible preferred shares were issued and outstanding. All issued and outstanding shares are fully paid.

Subject to ourbye-laws and to any shareholders’ resolution to the contrary, and without prejudice to any special rights previously conferred on the holders of any existing shares or class of shares, our supervisory board has the power to issue any authorized but unissued shares on such terms and conditions as it may determine. Further, subject to the provisions of applicable Bermuda law, any of our preferred shares may be issued or converted into shares that (at a determinable date or at our option or the holder’s option) are liable to be redeemed on such terms and in such manner as may be determined by the supervisory board before the issue or conversion.

We may increase, divide, consolidate, change the currency or denomination of or reduce our share capital with the approval of our shareholders. Subject to Bermuda law and our bye-laws, all or any of the special rights for the time being attached to any class of shares for the time being in issue may be altered or abrogated with the consent in writing of the holders of the issued shares of such class carrying 75.0% or more of all of the votes capable of being cast at the relevant time at a separate general meeting of the holders of the shares of that class, or with the sanction of a resolution passed at a separate general meeting of the holders of shares of that class by a majority of the votes cast. All provisions of our bye-laws relating to general shareholder meetings shall apply to any such separate general meeting, except that the necessary quorum shall be one or more holders present in person or by proxy holding or representing at least one-third of the shares of the relevant class.

We may purchase our own shares for cancellation or acquire them as treasury shares in accordance with Bermuda law on such terms as the supervisory board may determine. As our common shares and convertible preferred shares have equal voting rights, we sometimes refer to them collectively as voting shares.

We may, under ourbye-laws, at any time request any person we have cause to believe is interested in our shares to confirm details of our shares in which that person holds an interest.

Common Shares

The holders of common shares are, subject to ourbye-laws and Bermuda law, generally entitled to enjoy all the rights attaching to common shares.

Except for treasury shares, each fully paid common share entitles its holder to:

 

participate in shareholder meetings;

 

have one vote on all issues voted upon at a shareholder meeting, except for the purposes of cumulative voting for the election of the supervisory board, in which case each common share shall have the same number of votes as the total number of members to be elected to the supervisory board and all such votes may be cast for a single candidate or may be distributed between or among two or more candidates;

 

receive dividends approved by the supervisory board;board (any dividend or other moneys payable in respect of a share which has remained unclaimed for seven years from the date when it became due for payment shall, if the supervisory board so resolves, be forfeited and cease to remain owing by VEON Ltd.);

 

in the event of our liquidation, receive a pro rata share of our surplus assets; and

 

exercise any other rights of a common shareholder set forth in ourbye-laws and Bermuda law.

Convertible Preferred Shares

Except for treasury shares, each fully paid convertible preferred share, when and if issued, entitles its holder to:

 

participate in shareholder meetings;

 

have one vote on all issues voted upon at a shareholder meeting, except for the purposes of cumulative voting for the election of the supervisory board, in which case each preferred share shall have the same number of votes as the total number of members to be elected to the board of directors and all such votes may be cast for a single candidate or may be distributed between or among two or more candidates;

 

exercise any other rights of a preferred shareholder set forth in ourbye-laws and Bermuda law.

The holdersAs of the date of this Annual Report on Form20-F, we have zero convertible preferred shares are not entitled to receive dividendsissued and are not entitled to any payment in respect of our surplus assets in the event of our liquidation. The holders of convertible preferred shares are, subject to our bye-laws and applicable Bermuda law, entitled to convert their convertible preferred shares, at their option, at any time (a) after the date which is two years and six calendar months after the date of issue of the relevant convertible preferred shares but before the date which is five years after such date of issue and (b) during the period between the date on which a mandatory offer to acquire all common shares and all convertible preferred shares is announced and the final business day such offer is open for acceptance, in each case, in whole or in part, into common shares on the basis of one common share for one convertible preferred share. Upon conversion, the converting shareholder must pay to us a conversion premium per share equal to the greater of (1) the closing price of our common shares on the NASDAQ on the date of the conversion notice, and (2) the 30 day volume weighted average price on the NASDAQ of our common shares on the date of the conversion notice. The holders of convertible preferred shares have the same voting rights as the holders of common shares. Any convertible preferred shares not redeemed five years after their issue will be immediately redeemed by the company at a redemption price of US$0.001 per share.

outstanding. There are no sinking fund provisions attached to any of our shares. Holders of fully paid common shares or convertible preferred shares have no further liability to the companyVEON Ltd. for capital calls.

All rights of any share of any class held in treasury are suspended and may not be exercised while the share is held by the companyVEON Ltd. in treasury.

Shareholders’ Meetings

Shareholders’ meetings are convened and held in accordance with ourbye-laws and Bermuda law. Registered holders of voting shares as of the record date for the shareholder meeting may attend and vote.

Annual General Meeting

Ourbye-laws and Bermuda law provide that our annual general meeting must be held each year at such time and place as the CEO or the supervisory board may determine.

Convening the annual general meeting requires that 30 clear days’ prior notice be given to each shareholder entitled to attend and vote at such annual general meeting. The notice must state the date, place and time at which the meeting is to be held, that the election of directors will take place and, as far as practicable, any other business to be conducted at the meeting.

Under Bermuda law, shareholders may, at their own expense (unless the company otherwise resolves), require a company to: (a) give notice to all shareholders entitled to receive notice of the annual general meeting of any resolution that the shareholders may properly move at the next annual general meeting; and (b) circulate to all shareholders entitled to receive notice of any general meeting a statement in respect of any matter referred to in the proposed resolution or any business to be conducted at such general meeting. The number of shareholders necessary for such a requisition is either: (1) any number of shareholders representing not less than 5.0% of the total voting rights of all shareholders entitled to vote at the meeting to which the requisition relates; or (2) not less than 100 registered shareholders.

Special General Meeting

The CEO or the supervisory board may convene a special general meeting whenever in their judgment such a meeting is necessary. The supervisory board must, on the requisition in writing of shareholders holding not less than 10.0% of our paid up voting share capital, convene a special general meeting. Each special general meeting may be held at such time and place as the CEO or the supervisory board may appoint.

Convening a special general meeting requires that 30 clear days’ notice be given to each shareholder entitled to attend and vote at such meeting. The notice must state the date, place and time at which the meeting is to be held and as far as possible any other business to be conducted at the meeting.

Ourbye-laws state that notice for all shareholders’ meetings may be given by:

 

delivering such notice to the shareholder in person;

 

sending such notice by letter or courier to the shareholder’s address as stated in the register of shareholders;

 

transmitting such notice by electronic means in accordance with directions given by the shareholder; or

 

accessing such notice on our website.

Shorter Notice for General Meetings

A shorter notice period will not invalidate a general meeting if it is approved by either: (a) in the case of an annual general meeting, all shareholders entitled to attend and vote at the meeting, or (b) in the case of a special general meeting, a majority of shareholders having the right to attend and vote at the meeting and together holding not less than 95.0% in nominal value of the shares giving a right to attend and vote at the meeting. The accidental omission to give notice of a general meeting to, or thenon-receipt of notice of a general meeting by, any shareholder entitled to receive notice shall not invalidate the proceedings at that meeting.

Postponement or Cancellation of General Meeting

The supervisory board may postpone or cancel any general meeting called in accordance with thebye-laws (other than a meeting requisitioned by shareholders) provided that notice of postponement or cancellation is given to each shareholder before the time for such meeting.

Quorum

Subject to the Companies Act and ourbye-laws, at any general meeting, two or more persons present in person at the start of the meeting and having the right to attend and vote at the meeting and holding or representing in person or by proxy at least 50.0% plus one voting share of our total issued votingand outstanding shares at the relevant time will form a quorum for the transaction of business.

If within half an hour from the time appointed for the meeting a quorum is not present, then, in the case of a meeting convened on a requisition, the meeting shall be deemed canceled and, in any other case, the meeting shall stand adjourned to the same day one week later, at the same time and place, or to such other day, time or place as the CEO may determine.

Voting Rights

Under Bermuda law, the voting rights of our shareholders are regulated by ourbye-laws and, in certain circumstances, the Companies Act.

Subject to Bermuda law and ourbye-laws, a resolution may only be put to a vote at a general meeting of any class of shareholders if:

 

it is proposed by or at the direction of the supervisory board;

 

it is proposed at the direction of a court;

 

it is proposed on the requisition in writing of such number of shareholders as is prescribed by, and is made in accordance with, the relevant provisions of the Companies Act or ourbye-laws; or

 

the chairman of the meeting in his absolute discretion decides that the resolution may properly be regarded as within the scope of the meeting.

In addition to those matters required by Bermuda law or by the NASDAQ rules to be approved by a simple majority of shareholders at any general meeting, the following actions require the approval of a simple majority of the votes cast at any general meeting:

 

any sale of all or substantially all of our assets;

 

the appointment of an auditor; and

 

removal of directors.

Any question proposed for the consideration of the shareholders at any general meeting may be decided by the affirmative votes of a simple majority of the votes cast, except for:

 

whitewash procedure for mandatory offers, which requires the affirmative vote of a majority of the shareholders voting in person or by proxy at a general meeting, excluding the vote of the shareholder or shareholders in question and their affiliates;

 

voting for directors, which requires directors to be elected by cumulative voting at each annual general meeting;

 

changes to ourbye-laws, which require a resolution to be passed by shareholders representing not less than 75.0% of the total voting rights of the shareholders who vote in person or by proxy on the resolution;

 

any merger, consolidation, amalgamation, conversion, reorganization, scheme of arrangement, dissolution or liquidation, which requires a resolution to be passed by shareholders representing not less than 75.0% of the total voting rights of the shareholders who vote in person or by proxy on the resolution;

loans to any director, which require a resolution to be passed by shareholders representing not less than 90.0% of the total voting rights of the shareholders who vote in person or by proxy on the resolution; and

 

the discontinuation of VimpelComVEON Ltd. to a jurisdiction outside Bermuda, which requires a resolution to be passed by shareholders representing not less than 75.0% of the total voting rights of the shareholders who vote in person or by proxy on the resolution.

Ourbye-laws require voting on any resolution at any meeting of the shareholders to be conducted by way of a poll vote. Except where cumulative voting is required, each person present and entitled to vote at a meeting of the shareholders shall have one vote for each share of which such person is the holder or for which such person holds a proxy and such vote shall be counted by ballot or, in the case of a general meeting at which one or more shareholders are present by electronic means, in such manner as the chairman of the meeting may direct. A person entitled to more than one vote need not use all his votes or cast all the votes he uses in the same way.

Voting Rights of Common Shares

The holders of common shares, subject to the provisions of ourbye-laws, are entitled to one vote per common share, voting together with the convertible preferred shares as a single class, except where cumulative voting applies when electing directors.

Voting Rights of Convertible Preferred Shares

The provisions of ourbye-laws entitle the holders of convertible preferred shares subject to the provisions of our bye-laws, are entitled(if and when issued) to one vote per convertible preferred share, voting together with the common shares as a single class, except where cumulative voting applies when electing directors.

Transfer Restrictions

For such time as all of our shares are fully paid and listed on NASDAQ (or another appointed exchange, as determined from time to time by the Bermuda Monetary Authority), there are no Bermuda law transfer restrictions applicable to the shares. Were any of our shares to not be fully paid, ourbye-laws permit the supervisory board to decline to register a transfer. At such time as our shares cease to be listed on NASDAQ (or another appointed exchange, as determined from time to time by the Bermuda Monetary Authority), the Bermuda Exchange Control Act 1972 and associated regulations require that the prior consent of the Bermuda Monetary Authority be obtained for any transfers of shares.

Foreign Shareholders

There areOurbye-laws have no requirements or restrictions with respect to foreign ownership of our shares.

Supervisory Board and Management Board

Our companyVEON Ltd. is governed by our supervisory board currently consisting of nine directors.

The supervisory board generally delegates day to dayday-to-day management of our company to the management board whichsub-delegates management to the CEO, subject to certain material business decisions that are reserved to the supervisory board. The management board consists of the CEO and other senior executives. The CEO has exclusive authority to identify and recommend our senior executives to the supervisory board for the supervisory board’s ratification.

All directors are elected by our shareholders through cumulative voting. Each voting share confers on its holder a number of votes equal to the number of directors to be elected. The holder may cast those votes for candidates in any proportion, including casting all votes for one candidate.

Under ourbye-laws, the amount of any fees or other remuneration payable to directors is determined by the supervisory board upon the recommendation of the compensation committee. We may repay to any director such reasonable costs and expenses as he may incur in the performance of his duties.

The supervisory board has the power to borrow on the company’sVEON Ltd.’s behalf and delegates that authority to the management board, subject to the restrictions set forth in our bye-laws.bye-laws, which require that financing transactions, incurrence of indebtedness, guarantee or provision of security in excess of US$300 million still require the approval of the supervisory board.

There is no requirement for the members of our supervisory board to own shares. A director who is not a shareholder will nevertheless be entitled to attend and speak at general meetings and at any separate meeting of the holders of any class of shares.

Neither Bermuda law nor ourbye-laws establish any mandatory retirement age for our directors or executive officers.

Dividends and Dividend Rights

Pursuant to Bermuda law, we are prohibited from declaring or paying a dividend if there are reasonable grounds for believing that (a) we are, or would after the payment be, unable to pay our liabilities as they become due, or (b) the realizable value of our assets would, as a result of the dividend, be less than the aggregate of our liabilities.

The supervisory board may, subject to ourbye-laws and in accordance with the Companies Act, declare a dividend to be paid to the shareholders holding shares entitled to receive dividends, in proportion to the number of shares held by them, and such dividend may be paid in cash or wholly or partly in shares or other assets, including through the issuance of our shares or other securities, in which case the supervisory board may fix the value for distribution in specie of any assets, shares or securities. We are not required to pay interest on any unpaid dividend.

In accordance with ourbye-laws, dividends may be declared and paid in proportion to the amount paid up on each share. The holders of common shares are entitled to dividends if the payment of dividends is approved by the supervisory board. The holders of convertibleConvertible preferred shares are not entitled(if and when issued) have no entitlement to receive dividends.

Dividends unclaimed for a period of seven years from the date of payment may be forfeited.

Ourbye-laws and Bermuda law do not provide forpre-emptive rights of shareholders in respect of new shares issued by us.

There is no statutory regulation of the conduct of takeover offers and transactions under Bermuda law. However, ourbye-laws provide that any person who, individually or together with any of its affiliates or any other members of a group, acquires beneficial ownership of any common shares or convertible preferred shares which, taken together with common shares and/or convertible preferred shares already beneficially owned by it or any of its affiliates or its group, in any manner, carry 50.0% or more of the voting rights of our issued and outstanding voting shares, must, within 30 days of acquiring such shares, make a general offer to all holders of common shares (including any common shares issued on the conversion of convertible preferred shares during the offer period) and convertible preferred shares to purchase their shares.

Interested Party Transactions

The supervisory board and the management board have the right to approve transactions with interested parties, subject to compliance with Bermuda law. Prior to approval by the supervisory board or the management board, as the case may be, on such transaction, all interests must be fully disclosed. An interested director may participate in the discussion and vote on such a transaction, unless otherwise restricted by applicable law or in accordance with ourbye-laws.

Liquidation Rights

If VimpelComVEON Ltd. is wound up, the liquidator may, with the sanction of a resolution of the shareholders, divide among the shareholders in specie or in kind the whole or any part of our assets (whether they shall consist of property of the same kind or not) and may, for such purpose, set such value as he deems fair upon any property to be divided as aforesaid and may determine how such division shall be carried out as between the shareholders or different classes of shareholders.

The liquidator may, with the same sanction, vest the whole or any part of such assets in trustees upon such trusts for the benefit of the shareholders as the liquidator thinks fit, but so that no shareholder may be compelled to accept any shares or other securities or assets on which there is any liability.

The holders of common shares, in the event of ourwinding-up or dissolution, are entitled to our surplus assets in respect of their holdings of common shares, pari passu and pro rata to the number of common shares held by each of them. TheConvertible preferred shares (if and when issued) do not entitle the holders thereof to any payment or distribution of convertible preferred shares,surplus assets in the event of ourwinding-up or dissolution, are not entitled to any payment or distribution in respect of our surplus assets.dissolution.

Share Registration, Transfers and Settlement

All of our issued shares are registered. The register of members of a company is generally open to inspection by shareholders and by members of the general public without charge. The register of members is required to be open for inspection for not less than two hours in any business day (subject to the ability of a company to close the register of members for not more than 30 days in a year). A company is required to maintain its share register in Bermuda but may, subject to the provisions of the Companies Act, establish a branch register outside of Bermuda. A company is required to keep at its registered office a register of directors and officers that is open for inspection for not less than two hours in any business day by members of the public without charge. Bermuda law does not, however, provide a general right for shareholders to inspect or obtain copies of any other corporate records.

C. Material Contracts

C.Material Contracts

The Contribution and Framework Agreement, dated as of August 6, 2015, as amended, by and among VimpelCom,VEON Ltd., VimpelCom Amsterdam B.V., Hutchison, Hutchison Europe Telecommunications S.à r.l. and Hutchison 3G Italy Investments S.à r.l., sets out the terms on which the parties will form the equal joint venture holding company to own and operate their telecommunication businesses in Italy. A copy of this agreement is included as Exhibit 4.4, to this Annual Report on Form20-F.

The Shareholders’ Deed, dated as of August 6, 2015, as amended, by and among Hutchison 3G Italy Investments S.à r.l., VimpelCom Luxembourg Holdings S.à r.l., Hutchison Europe Telecommunications S.à r.l., VimpelComVEON Ltd. and Hutchison, sets out the terms on which Hutchison 3G Italy Investments S.à r.l. and its subsidiaries will beare owned, controlled, managed and financed following the completion of the Italy Joint Venture. A copy of this agreement is included as Exhibit 4.5, to this Annual Report on Form20-F.

For more information regarding these agreements and the Italy Joint Venture, see “Item 5—Operating and Financial Review and Prospects—RecentKey Developments and Trends—Italy Joint Venture.”

D. Exchange ControlsThe FinCo Shareholders’ Deed, dated as of November 5, 2016, by and amongVIP-CKH Ireland Limited, VimpelCom Luxembourg Holdings S.à r.l., Hutchison Europe Telecommunications S.à r.l., VEON Ltd. and Hutchison, sets out the terms on whichVIP-CKH Ireland Limited is owned, controlled, managed and financed following the completion of the Italy Joint Venture. A copy of this agreement is included as Exhibit 4.6 to this Annual Report on Form20-F. For more information regarding the Italy Joint Venture, see “Item 5—Operating and Financial Review and Prospects—Key Developments and Trends—Italy Joint Venture.”

D.Exchange Controls

We have been designated by the Bermuda Monetary Authority asnon-resident of Bermuda for Bermuda exchange control purposes. This designation allows us to engage in transactions in currencies other than the Bermuda dollar, and there are no restrictions on our ability to transfer funds (other than funds denominated in Bermuda dollars) in and out of Bermuda or to pay dividends to United States or othernon-Bermuda residents who are holders of our common shares or convertible preferred shares.

For the purposes of Bermuda exchange control regulations, for such time as our ADSs remain listed on an appointed stock exchange (which includes NASDAQ)the NASDAQ Global Select Market), there are no limitations on the issue and free transferability of our common shares and convertible preferred shares or our ADSs representing common shares to and betweennon-residents of Bermuda for exchange control purposes. Certain issues and transfers of common shares and convertible preferred shares involving persons deemed resident in Bermuda for exchange control purposes may require the specific prior consent of the Bermuda Monetary Authority.

E. Taxation

 

E.Taxation

United States Federal Income Tax Considerations

The following discussion generally summarizessummary describes certain material United StatesU.S. federal and Dutch income and withholding tax consequences to a beneficial owner arising fromU.S. Holders (defined below) under present law of an investment in our ADSs or common shares. This summary applies only to U.S. Holders that hold the ownership and disposition of ourADSs or common shares or ADSs. The discussion which followsas capital assets within the meaning of Section 1221 of the Code (as defined below) and that have the U.S. dollar as their functional currency.

This summary is based on (a) the United States Internal Revenue Code of 1986, as amended which we refer to(the “Code”), existing and, in this Annual Report on Form 20-F as the Internal Revenue Code, thesome cases, proposed U.S. Treasury regulations, promulgated thereunder, andas well as judicial and administrative interpretations thereof, (b) Dutch lawall as of the date of this Annual Report. All of the foregoing authorities are subject to change or differing interpretation, which change or differing interpretation could apply retroactively and (c)could affect the Convention (definedtax consequences described below. The statements in “—Dutch Tax Considerations” below) as in effectthis Annual Report are not binding on the date hereof,U.S. Internal Revenue Service (the “IRS”) or any court, and is subject to any changes (possibly on a retroactive basis) in thesethus we can provide no assurance that the U.S. federal income tax consequences discussed below will not be challenged by the IRS or other laws occurring after such date. It is also based, in part, on representations of the depositary, and assumes that each obligation in the deposit agreement and any related agreements will be performed in accordance with its terms.sustained by a court if challenged by the IRS. Furthermore, this summary does not address any estate or gift tax consequences, any state, local ornon-U.S. tax consequences or any other tax consequences other than U.S. federal income tax consequences.

The following discussion which follows is intended as a descriptive summary only and isdoes not intended asdescribe all the tax adviceconsequences that may be relevant to any particular investor. It is also notinvestor or to persons in special tax situations such as:

banks and certain other financial institutions;

regulated investment companies;

real estate investment trusts;

insurance companies;

broker-dealers;

traders that elect to mark to market;

tax-exempt entities;

persons liable for alternative minimum tax or the Medicare contribution tax on net investment income;

certain U.S. expatriates;

persons holding our ADSs or common shares as part of a complete analysisstraddle, hedging, constructive sale, conversion or listingintegrated transaction;

persons that actually or constructively own, or are treated as owning, 10% or more of all potentialour voting stock;

persons that are resident or ordinarily resident in or have a permanent establishment in a jurisdiction outside the United StatesStates;

persons who acquired ADSs or common shares pursuant to the exercise of any employee share option or otherwise as compensation; or

persons holding ADSs or common shares through partnerships or other pass-through entities

U.S. Holders of our ADSs or common shares are urged to consult their tax advisors about the application of the U.S. federal or Dutch incometax rules to their particular circumstances as well as the state, local and withholdingnon-U.S. tax consequences to a prospective holderthem of ADSs or common shares. Each investor is urged to consult its own tax advisor regarding the specific United States federal, state, and local and Dutch tax consequences of thepurchase, ownership and disposition of theour ADSs or common shares and regarding the effect and applicability of tax treaties.

shares.

United States Federal Income Tax Considerations

This summary of United States federal income and withholding tax consequences applies to a U.S. Holder of ADSs or common shares. As used herein, the term U.S. Holder“U.S. Holder” means a beneficial owner of our ADSs or common shares that, is: (i) for U.S. federal income tax purposes, is or is treated as:

an individual who is a citizen or resident of the United States for United States federal income tax purposes; (ii) States;

a corporation or partnership(or other entity taxable as a corporation) created or organized in or under the laws of the United States, any state thereof or a political subdivision thereof; (iii) the District of Columbia;

an estate thewhose income of which is subject to U.S. federal income taxation regardless of its source; or (iv) 

a trust ifthat (1) is subject to the supervision of a U.S. court is able to exercise primary supervision overwithin the administrationUnited States and the control of the trust and one or more U.S. persons within the meaning of Section 7701(a)(30) of the Internal Revenue Code, have authority to control all substantial decisions of the trust, or a trust in existence on August 20, 1996, which was treated as a U.S. person under the law in effect immediately before that date which made(2) has a valid election to continuein effect under applicable U.S. Treasury regulations to be treated as a U.S. person under the Internal Revenue Code.person.

Since the United States federal income and withholdingThe tax treatment of a U.S. Holder may vary depending upon particular situations, certain U.S. Holders (including, but not limited to, insurance companies, tax-exempt organizations, financial institutions, U.S. Holders subject to the alternative minimum tax, U.S. Holders who are broker-dealerspartner (or other owner) in securities,an entity treated as a partnership for U.S. Holders that have a “functional currency” other than the U.S. dollar, U.S. Holders that received common shares as compensation for services, and U.S. Holders that own, directly, indirectly or by attribution, 5.0% or more of the outstanding common shares) may be subject to special rules not discussed below. In addition, this summary is generally limited to U.S. Holders who will hold ADSs or common shares as “capital assets” within the meaning of Section 1221 of the Internal Revenue Code and not as part of a “hedging transaction,” “straddle” or “conversion transaction” within the meaning of Sections 1221, 1092 and 1258 of the Internal Revenue Code and the regulations thereunder. The discussion below also does not address the effect of any United States state or local tax law or foreign tax law on a U.S. Holder in the ADSs or common shares.

For purposes of applying United States federal income and withholding tax law, a U.S. Holder of ADSs will be treated as the owner of the underlying common shares represented thereby.

Taxation of dividends on ADSs or common shares

Subject to the discussion under the heading “—Passive foreign investment company,” the gross amount of any dividend received by a U.S. Holder (determined without deduction for any Dutch withholding taxes) with respect topurposes that holds our ADSs or common shares generally will depend on such partner’s (or other owner’s) status and the activities of the partnership. A U.S. Holder that is a partner (or other owner) in such a partnership should consult its tax advisor.

The discussion below assumes that the representations contained in the deposit agreement are true and that the obligations in the deposit agreement and any related agreement will be subject to taxation as foreign source dividend income to the extent such distributions are made from the current or accumulated earnings and profitscomplied with in accordance with their terms. Generally, a holder of our company, as determinedan ADS should be treated for U.S. federal income tax purposes. A dividend will be included in income when receivedpurposes as holding the common shares represented by the ADS. As a result, no gain or loss will generally be recognized upon an exchange of ADSs for common shares. The U.S. HolderTreasury has expressed concerns that intermediaries in the casechain of common shares orownership between the holder of an ADS and the issuer of the security underlying the ADS may be taking actions that are inconsistent with the claiming of foreign tax credits for U.S. Holders of ADSs. Accordingly, the creditabilities of foreign taxes, if any, as described below, could be affected by the depositaryactions taken by intermediaries in the casechain of ADSs. A U.S. corporateownership between the holder willof an ADS and us if as a result of such actions the holder of an ADS is not be allowed a deduction for dividends received in respectproperly treated as the beneficial owner of underlying common shares.

Dividends and Other Distributions

Subject to the passive foreign investment company rules discussed below, the gross amount of distributions on ADSs or common shares. A distribution, if any, in excess of such current and accumulated earnings and profits first will be treated as a non-taxable return of capital to the extent of the U.S. Holder’s basis in the ADSs or common shares, and thereafter as a capital gain. The portion of any distribution to a U.S. Holder treated as a non-taxable return of capital will reduce such holder’s tax basis in such ADSs or common shares.

Subject to certain exceptions for short-term and hedged positions, the U.S. dollar amount of dividends receivedmade by a U.S. Holder that is an individualus with respect to the ADSs or common shares (including the amount ofnon-U.S. taxes withheld therefrom, if any) generally will be subjectincludible as dividend income in a U.S. Holder’s gross income in the year received (or deemed received), but only to the extent such distributions are paid out of our current or accumulated earnings and profits as determined under U.S. federal income tax principles. Because we do not maintain calculations of our earnings and profits under U.S. federal income tax principles, a U.S. Holder should expect all cash distributions will be reported as dividends for U.S. federal income tax purposes. Such dividends will not be eligible for the dividends-received deduction allowed to U.S. taxationcorporations with respect to dividends received from other U.S. corporations.

Dividends received by certainnon-corporate U.S. Holders (including individuals) may be “qualified dividend income,” which is taxed at a maximum currentthe lower applicable capital gains rate, of 15.0%, or 20% depending on the income level of the individual, if the dividends are “qualified dividends.” Dividends paid onprovided that (1) the ADSs or common shares, will beas applicable, are readily tradable on an established securities market in the United States, (2) we are neither a passive foreign investment company (as discussed below) nor treated as qualified dividends if our company was not, in the year priorsuch with respect to the year in whichU.S. Holder for the dividend was paid, and is not, in thetaxable year in which the dividend is paid a passive foreign investment company, or PFIC. Based on our audited financial statements and relevant marketthe preceding taxable year, (3) the U.S. Holder satisfies certain holding period requirements and shareholder data, we believe that(4) the company wasU.S. Holder is not treated as a PFIC for U.S. federal income tax purposesunder an obligation to make related payments with respect to positions in substantially similar or related property. Under IRS authority, common shares, or ADSs representing such shares, generally are considered for purposes of clause (1) above to be readily tradable on an established securities market in the United States if they are listed on the NASDAQ Global Select Market, as our prior taxable years. In addition,ADSs are. However, based on our financial statements and our current expectations regarding the value and nature of our assets and the sources and nature of our income, we do not anticipate being treated as a PFIC for our current taxable year. Individuals, estates and trusts with gross income in excess of US$200,000 (US$250,000 for joint filers) will be subject to an additional Medicare tax of 3.8% of net investment income, which generally includes dividends, in excess of certain thresholds.

The U.S. Treasury has announced its intention to promulgate rules pursuant to which holders of ADSs or common shares and intermediaries through whom such securities are held will be permitted to rely on certifications from issuers to establish that dividends are treated as qualified dividends. Because such procedures have not yet been issued,existing guidance, it is not entirely clear whether our companyany dividends you receive with respect to the common shares will be able to comply with them. Holders of our ADSs andtaxed as qualified dividend income, because the common shares are not themselves listed on a U.S. exchange for trading purposes. U.S. Holders should consult their own tax advisors regarding the availability of the reduced dividend taxlower rate infor dividends paid with respect to the lightADSs or common shares.

The amount of their own particular circumstances.

If a dividend isany distribution paid in Euros, the amount included in gross income by a U.S. Holderforeign currency will be equal to the U.S. dollar value of such currency, translated at the spot rate of exchange on the date of receipt by the U.S. Holder (orsuch distribution is received by the depositary, in the case of ADSs),ADSs, or by you, in the case of the Euro amount distributed,common shares, regardless of whether the payment is actually converted into U.S. dollars. Any gain or loss resulting from currency exchange rate fluctuations during the period from the date the dividend is included in the income of the U.S. Holder to the date the Euros arefact converted into U.S. dollars generallyat that time. Any further gain or loss on a subsequent conversion or other disposition of the currency for a different U.S. dollar amount will be treated asU.S. source ordinary income or loss from U.S. sources.loss.

To the extent described under “—Dutch Tax Considerations,”The dividends we pay with respect to the ADSs to U.S. Holderswill generally be foreign source and considered “passive category” income, andnon-U.S. taxes withheld therefrom, if any, may be subject to withholding tax imposed bycreditable against the Netherlands at a rate of 15.0%. Subject to certain conditions and limitations, tax withheld by the Netherlands on dividends may be deducted from a U.S. Holder’s U.S. taxable income or credited against a U.S. Holder’s U.S. federal income tax liability. Dividends received by a U.S. Holder with respectliability, subject to applicable limitations. If the ADSs will be treateddividends constitute qualified dividend income as foreign source income, which may be relevant indiscussed above, the amount of the dividend taken into account for purposes of calculating such holder’sthe foreign tax credit limitation.limitation will generally be limited to the gross amount of the dividend, multiplied by the reduced rate applicable to the qualified dividend income, divided by the highest rate of tax normally applicable to dividends. The limitation on foreign taxes eligible for credit is calculated separately with respect to specific classes of income. For this purpose, dividends we distribute generally will constitute “passive income,” or, inThe rules relating to the casedetermination of certainthe U.S. foreign tax credit are complex, and U.S. Holders that are membersshould consult their tax advisors regarding the availability of a financial services groupforeign tax credit in their particular circumstances and the possibility of claiming an itemized deduction (in lieu of the foreign tax credit) for any foreign taxes paid or persons predominantly engaged inwithheld.

Sale or Other Taxable Disposition of the active conduct ofADSs or Common Shares

Subject to the passive foreign investment company rules discussed below, upon a banking, insurance, financing or similar business, “general category income.”

Taxation on sale or exchangeother taxable disposition of the ADSs or common shares,

Subject to the discussion under the heading “—Passive foreign investment company,” the sale of ADSs or common shares a U.S. Holder generally will result in the recognition of U.S.-sourcerecognize capital gain or loss for U.S. federal income tax purposes in an amount equal to the difference between the amount realized on the sale and the U.S. Holder’s adjusted tax basis in such ADSs or common shares. If aAny such gain or loss generally will be treated aslong-term capital gain or loss if the U.S. Holder disposes ofHolder’s holding period in the ADSs or common shares exceeds one year.Non-corporate U.S. Holders (including individuals) generally will be subject to U.S. federal income tax on long-term capital gain at preferential rates. The deductibility of capital losses is subject to significant limitations. Gain or loss, if any, realized by a U.S. Holder on the sale or other disposition of the ADSs or common shares generally will be treated as U.S. source gain or loss for U.S. foreign tax credit limitation purposes.

If the consideration received upon the sale or other disposition of the ADSs or common shares is paid in foreign currency, the amount realized will generally be the U.S. dollar value of the payment received, determinedtranslated at the spot rate of exchange on the date of the sale or other disposition. A U.S. Holder may realize additional gain or loss upon the subsequent sale or disposition of such currency, which will generally be treated as U.S. source ordinary income or loss. If the ADSs or common shares, as applicable, are treated as traded on an established securities market and the relevant U.S. Holder is either a cash basis taxpayer or an accrual basis taxpayer who has made a special election (which must be applied consistently from year to year and cannot be changed without the consent of the IRS), such holder will determine the U.S. dollar value of the amount realized in foreign currency by

translating the amount received at the spot rate of exchange on the settlement date of the sale. If the ADSs or common shares, as applicable, are not treated as traded on an established securities market, or the relevant U.S. Holder is an accrual basis taxpayer that does not elect to determine the amount realized using the spot rate on the settlement date, for the sale. Gainsuch U.S. Holder will recognize foreign currency gain or loss uponto the extent of any difference between the U.S. dollar amount realized on the date of sale or disposition (as determined above) and the U.S. dollar value of the currency received translated at the spot rate on the settlement date.

A U.S. Holder’s initial tax basis in the ADSs or common shares generally will equal the cost of such ADSs or common shares, as applicable. If a U.S. Holder used foreign currency to purchase the ADSs or common shares, the cost of the ADSs or common shares will be capital gain or loss and will be long-term capital gain or loss ifthe U.S. dollar value of the foreign currency purchase price on the date of purchase, translated at the spot rate of exchange on that date. If the ADSs or common shares, have been held for more than one year. Long-term capital gain realized by aas applicable, are treated as traded on an established securities market and the relevant U.S. Holder with respect tois either a cash basis taxpayer or an accrual basis taxpayer who has made the special election described above, the U.S. Holder will determine the U.S. dollar value of the cost of such ADSs or common shares will be subject to taxby translating the amount paid at a maximum currentthe spot rate for individuals of 15%, or 20.0% dependingexchange on the individual’s income level, and generally 35.0% for corporations. However, special rules may apply to a redemption of common shares which may result in the proceedssettlement date of the redemption being treated as a dividend. Certain limitations exist on the deductibility of capital losses by both corporate and individual taxpayers. If a U.S. Holder receives a currency other than the U.S. dollar (e.g., Euros) upon a sale or exchange of ADSs or common shares, gain or loss, if any, recognized on the subsequent sale, conversion or disposition of such currencypurchase.

Passive Foreign Investment Company Rules

We will be U.S. source ordinary income or loss. However, if such currency is converted into U.S. dollars on the date received by the U.S. Holder, the U.S. Holder generally should not be required to recognize any additional gain or loss on such conversion.

In addition, individuals, estates and trusts with an adjusted gross income in excess of US$200,000 (US$250,000 for joint filers) are subject to an additional Medicare tax of 3.8% of net investment income, which generally includes capital gains, in excess of certain thresholds.

Passive foreign investment company

In general, the foregoing discussion assumes that we are not currently, and will not be in the future, classified as a passive foreign investment company (a “PFIC”) for any taxable year if either: (1) at least 75% of our gross income is “passive income” for purposes of the PFIC rules or (2) at least 50% of the value of our assets (determined on the basis of a quarterly average) is attributable to assets that produce or are held for the production of passive income. For this purpose, we will be treated as owning our proportionate share of the assets and earning our proportionate share of the income of any other corporation in which we referown, directly or indirectly, 25% or more (by value) of the stock.Under the PFIC rules, if we were considered a PFIC at any time that a U.S. Holder holds our ADSs or common shares, we would continue to in this discussionbe treated as a PFIC withinwith respect to such investment unless (1) we cease to be a PFIC and (2) the meaningU.S. Holder has made a “deemed sale” election under the PFIC rules.

Based on our financial statements and relevant market and shareholder data, we believe that we should not be treated as a PFIC with respect to our most recently closed taxable year. This is a factual determination, however, that must be made annually after the close of the Internal Revenue Code. Generally, if during anyeach taxable year of a non-U.S. corporation, 75.0% or more of such non-U.S. corporation’s gross income consists of certain kinds of “passive” income, or if 50.0% or more of the gross value of such non-U.S. corporation���s assets are “passive assets” (generally assetsand is subject to uncertainty in several respects. Therefore, there can be no assurance that generate passive income), such non-U.S. corporationwe will not be classified as a PFIC for suchthe current taxable year or for any future taxable year.

Based on our current and projected income, assets and activities,If we do not believe that we will be classified asare considered a PFIC for our current orat any succeeding taxable year. However, because PFIC status is a factual mattertime that must be determined annually, there can be no assurances in this regard.

Consequences of PFIC classification. If we were classified as a PFIC for any taxable year in which a U.S. Holder is a holder ofholds our ADSs or common shares, such holderany gain recognized by the U.S. Holder on a sale or other disposition of our ADSs or common shares, as well as the amount of any “excess distribution” (defined below) received by the U.S. Holder, would be subjectallocated ratably over the U.S. Holder’s holding period for our ADSs or common shares. The amounts allocated to special rules, generally resulting in increased tax liability in respectthe taxable year of gain realized on the sale or other disposition (or the taxable year of ADSs or common shares or uponreceipt, in the receipt of certain distributions on ADSs or common shares. For example, gain recognized on disposition of PFIC stock or the receiptcase of an “excess distribution” fromexcess distribution) and to any year before we became a PFIC is: (1) treatedwould be taxed as if it were ordinary income earned ratably onincome. The amount allocated to each day in the taxpayer’s holding period for the stockother taxable year would be subject to tax at the highest marginal rate in effect during the period in which it was deemed earnedfor individuals or corporations, as appropriate, for that taxable year, and (2) subject to an interest charge as ifwould be imposed. For the resulting tax had actually been due in such earlier year or years. An “excess distribution”purposes of these rules, an excess distribution is the amount ofby which any distribution received by a U.S. Holder on its ADSs or common shares exceeds 125% of the average of the annual distributions on our ADSs or common shares received during the taxable yearpreceding three years or the U.S. Holder’s holding period, whichever is shorter. Certain elections may be available that exceeds 125.0%would result in alternative treatments (such asmark-to-market treatment) of our ADSs or common shares if VEON Ltd. is considered a PFIC.

If VEON Ltd. is considered a PFIC, a U.S. Holder will also be subject to annual information reporting requirements. U.S. Holders should consult their tax advisors about the potential application of the immediately preceding three-year average of distributions received from the corporation, subjectPFIC rules to certain adjustments.an investment in our ADSs or common shares.

A disposition is defined to include, subject to certain exceptions, any transaction or event that constitutes an actual or deemed transfer of property for any purpose under the Internal Revenue Code, including a sale, exchange, gift, transfer at death,U.S. Information Reporting and the pledging of PFIC stock to secure a loan. The foregoing rules will continue to applyBackup Withholding

Dividend payments with respect to a U.S. Holder who held the common shares while we met the definition of a PFIC even if we cease to meet the definition of a PFIC. You are urged to consult your own tax advisors regarding the consequences of an investment in a PFIC.

QEF Election. A U.S. Holder of a PFIC who makes a Qualified Electing Fund election, or a QEF Election, will be taxable currently on its pro rata share of the PFIC’s ordinary earnings and net capital gain, unless it makes a further election to defer payments of tax on amounts included in income for which no distribution has been received, subject to an interest charge. Special adjustments are provided to prevent inappropriate double taxation of amounts so included in a U.S. Holder’s income upon a subsequent distribution or disposition of the stock.

For a U.S. Holder to qualify for treatment under the QEF election, we would be required to provide certain information to the U.S. Holder. Although we have not definitively decided whether we would provide such information, we do not currently intend to do so.

Mark to market election. A U.S. Holder of “marketable stock” under the PFIC rules may be able to avoid the imposition of the special tax and interest charge by making a “mark-to-market election.” Generally, pursuant to this election, a U.S. Holder would include in ordinary income, for each taxable year during which such stock is held, an amount equal to the increase in value of the stock, which increase will be determined by reference to the value of such stock at the end of the current taxable year as compared with its value as of the end of the prior taxable year. A U.S. Holder desiring to make the mark-to-market election should consult its tax advisor with respect to the application and effect of making such election.

United States information reporting and backup withholding

Distributions made onour ADSs or common shares and proceeds from the sale, exchange or redemption of our ADSs or common shares or ADSs that are paid within the United States or through certain U.S.-related financial intermediaries to a U.S. Holder aremay be subject to information reporting to the IRS and possible U.S. backup withholding. A U.S. Holder may be subject to a “backup”eligible for an exemption from backup withholding tax unless, in general,if the U.S. Holder complies with certain proceduresfurnishes a correct U.S. federal taxpayer identification number and makes any other required certification or is a personotherwise exempt from suchbackup withholding. A holder that is not a U.S. person generally is not subjectHolders who are required to information reporting or backup withholding tax, butestablish their exempt status may be required to comply with applicableprovide such certification procedures to establish that he is not a U.S. person in order to avoid the application of such information reporting requirements or backup withholding tax to payments received within the United States or through certain U.S.-related financial intermediaries.

Individuals will be required to attach certain information regarding “specified foreign financial assets” to their U.S. federal income tax returns for any year in which the aggregate value of all such assets held by such individuals exceeds US$50,000 on the last day of the taxable year or US$75,000 at any time during the taxable year (higher thresholds apply for certain married individuals filing joint returns). A “specified foreign financial asset” includes any depository or custodial accounts at foreign financial institutions, and to the extent not held in an account at a financial institution, (1) stocks or securities issued by non-U.S. persons, and (2) any interest in a non-U.S. entity. Our company is a non-U.S. person and entity for this purpose. Penalties may be imposed for the failure to disclose such information regarding specified foreign financial assets.IRS FormW-9. U.S. Holders should consult their tax advisors regarding the potential application of the U.S. information reporting and backup withholding rules.

Backup withholding is not an additional tax. Amounts withheld as backup withholding may be credited against a U.S. Holder’s U.S. federal income tax liability, and such U.S. Holder may obtain a refund of any excess amounts withheld under the backup withholding rules by timely filing an appropriate claim for refund with the IRS and furnishing any required information.

Additional Information Reporting Requirements

Certain U.S. Holders who are individuals and certain entities may be required to file IRS Form 8938 (Statement of Specified Foreign Financial Assets) or otherwise report information relating to an interest in ADSs or common shares, subject to certain exceptions (including an exception for ADSs or common shares held in accounts maintained by certain financial institutions). Penalties can apply if U.S. Holders fail to satisfy such reporting requirements. U.S. Holders should consult their tax advisors regarding the applicability of these rulesrequirements to their acquisition and ownership of our ADSs or common shares.

THE DISCUSSION ABOVE IS A GENERAL SUMMARY. IT DOES NOT COVER ALL TAX MATTERS THAT MAY BE IMPORTANT TO YOU. EACH PROSPECTIVE PURCHASER SHOULD CONSULT ITS OWN TAX ADVISOR ABOUT THE TAX CONSEQUENCES OF AN INVESTMENT IN OUR ADSS OR COMMON SHARES UNDER THE INVESTOR’S OWN CIRCUMSTANCES.

Material Bermuda Tax Considerations

Under current Bermuda law, we are not subject to tax in Bermuda on our income or capital gains.

Furthermore, we have obtained from the Minister of Finance of Bermuda, under the Exempted Undertakings Tax Protection Act 1966, an undertaking that, in the event that Bermuda enacts any legislation imposing tax computed on any income or gains, that tax will not be applicable to us until March 31, 2035. This undertaking does not, however, prevent the imposition of any tax or duty on persons ordinarily resident in Bermuda or any property tax on property interests we may have in Bermuda. We pay an annual government fee in Bermuda based on our authorized share capital and share premium. The annual government fee applicable to us is currently US$8,360.

Under current Bermuda law, no income, withholding or other taxes or stamp or other duties are imposed in Bermuda upon the issue, transfer or sale of our common shares or on any payments in respect of our common shares (except, in certain circumstances, to persons ordinarily resident in Bermuda).

Dutch Tax Considerations

This summary solely addresses the principal Dutch tax consequences of the acquisition, ownership and disposal of our ADSs or our common shares and does not purport to describe every aspect of taxation that may be relevant to a particular holder. Tax matters are complex, and the tax consequences of the acquisition, ownership and disposal to a particular holder of ADSs or common shares will depend in part on such holder’s circumstances. Accordingly, you are urged to consult your own tax advisor for a full understanding of the tax consequences of the acquisition, ownership and disposal to you, including the applicability and effect of Dutch tax laws.

Where in this summary English terms and expressions are used to refer to Dutch concepts, the meaning to be attributed to such terms and expressions shall be the meaning to be attributed to the equivalent Dutch concepts under Dutch tax law. Where in this summary the terms “the Netherlands” and “Dutch” are used, these refer solely to the European part of the Kingdom of the Netherlands. This summary assumes that VimpelComVEON Ltd. is organized, and that its business will be conducted, in the manner outlined in this Annual Report and Form20-F. A change to such organizational structure or to the manner in which VimpelComVEON Ltd. conducts its business may invalidate the contents of this summary, which will not be updated to reflect any such change.

This summary is based on the tax law of the Netherlands (unpublished case law not included) as it stands at the date of this Annual Report and Form20-F. The tax law upon which this summary is based, is subject to changes, possibly with retroactive effect. Any such change may invalidate the contents of this summary, which will not be updated to reflect such change.

The summary in this Dutch tax considerations paragraph does not address your Dutch tax consequences if you are a holder of ADSs or common shares who:

 

 (i)may be deemed an owner of ADSs or common shares for Dutch tax purposes pursuant to specific statutory attribution rules in Dutch tax law;

 

 (ii)is, although in principle subject to Dutch corporation tax, in whole or in part, specifically exempt from that tax in connection with income from ADSs;ADSs or common shares;

 

 (iii)is an investment institution as defined in the Dutch Corporation Tax Act 1969;

 

 (iv)owns ADSs or common shares in connection with a membership of a management board or a supervisory board, an employment relationship, a deemed employment relationship or management role; or

 

 (v)has a substantial interest in VimpelComVEON Ltd. or a deemed substantial interest in VimpelComVEON Ltd. for Dutch tax purposes. Generally, you hold a substantial interest if (a) you – either alone or, in the case of an individual, together with your partner or any of your relatives by blood or by marriage in the direct line (including foster-children) or of those of your partner for Dutch tax purposes – own or are deemed to own, directly or indirectly, ADSs or common shares representing 5.0% or more of the shares or of any class of shares of VimpelCom,VEON Ltd., or rights to acquire, directly or indirectly, ADSs or common shares representing such an interest in the shares of VimpelComVEON Ltd. or profit participating certificates relating to 5.0% or more of the annual profits or to 5.0% or more of the liquidation proceeds of VimpelCom,VEON Ltd., or (b) your ADSs or common shares, rights to acquire ADSs or common shares or profit participating certificates in VimpelComVEON Ltd. are held by you following the application of anon-recognition provision.

Taxes on income and capital gains

Non-resident individuals

If you are an individual who is neither resident nor deemed to be resident in the Netherlands for purposes of Dutch income tax, you will not be subject to Dutch income tax in respect of any benefits derived or deemed to be derived from or in connection with your ADSs or common shares, except if:

 

 (i)you derive profits from an enterprise, whether as an entrepreneur or pursuant to aco-entitlement to the net value of such enterprise, other than as a shareholder, and such enterprise is carried on, in whole or in part, through a permanent establishment or a permanent representative in the Netherlands, and your ADSs or common shares are attributable to such permanent establishment or permanent representative; or

 

 (ii)you derive benefits or are deemed to derive benefits from or in connection with ADSs or common shares that are taxable as benefits from miscellaneous activities performed in the Netherlands.

Non-resident corporate entities

If you are a corporate entity, or an entity including an association, a partnership and a mutual fund, taxable as a corporate entity, which is neither resident, nor deemed to be resident in the Netherlands for purposes of Dutch corporation tax, you will not be subject to Dutch corporation tax in respect of any benefits derived or deemed to be derived from or in connection with ADSs, except if:

 

 (i)you derive profits from an enterprise directly which is carried on, in whole or in part, through a permanent establishment or a permanent representative which is taxable in the Netherlands, and to which permanent establishment or permanent representative your ADSs are attributable; or

 

 (ii)you derive profits pursuant to aco-entitlement to the net value of an enterprise which is managed in the Netherlands, other than as a holder of securities, and to which enterprise your ADSs are attributable.

General

If you are neither resident nor deemed to be resident in the Netherlands, you will for Dutch tax purposes not carry on or be deemed to carry on an enterprise, in whole or in part, through a permanent establishment or a permanent representative in the Netherlands by reason only of the execution and/or enforcement of the documents relating to the issue of ADSs or the performance by VimpelComVEON Ltd. of its obligations under such documents or under the ADSs.

Dividend withholding tax

General

VimpelComVEON Ltd. is generally required to withhold Dutch dividend withholding tax at a rate of 15.0% from dividends distributed by VimpelCom,VEON Ltd., subject to possible relief under Dutch domestic law, the Treaty on the Functioning of the European Union or an applicable Dutch income tax treaty depending on a particular holder of ADSs’ or common shares individual circumstances.

The concept “dividends distributed by VimpelCom”VEON Ltd.” as used in this Dutch tax considerations paragraph includes, but is not limited to, the following:

 

distributions in cash or in kind, deemed and constructive distributions and repayments of capital not recognized aspaid-in for Dutch dividend withholding tax purposes;

 

liquidation proceeds and proceeds of repurchase or redemption of ADSs or common shares in excess of the average capital recognized aspaid-in for Dutch dividend withholding tax purposes;

 

the par value of ADSs or common shares issued by Vimpelcom toVEON Ltd.to a holder of its sharesADSs or ADSscommon shares or an increase of the par value of ADSs or common shares, as the case may be, to the extent that it does not appear that a contribution, recognized for Dutch dividend withholding tax purposes, has been made or will be made; and

 

partial repayment of capital, recognized aspaid-in for Dutch dividend withholding tax purposes, if and to the extent that there are net profits, unless (a) Vimpelcom’sVEON Ltd.’s shareholders have resolved in advance to make such repayment and (b) the par value of the ADSs or common shares concerned has been reduced by an equal amount by way of an amendment to its memorandum of association.

Gift and inheritance taxes

No Dutch gift tax or Dutch inheritance tax will arise with respect to an acquisition or deemed acquisition of ADSs or common shares by way of gift by, or upon the death of, a holder of ADSs or common shares who is neither resident nor deemed to be resident in the Netherlands for purposes of Dutch gift tax or Dutch inheritance

tax except if, in the event of a gift whilst not being a resident nor being a deemed resident in the Netherlands for purposes of Dutch gift tax or Dutch inheritance tax, the holder of ADSs or common shares becomes a resident or a deemed resident in the Netherlands and dies within 180 days after the date of the gift.

For purposes of Dutch gift tax and Dutch inheritance tax, a gift of ADSs or common shares made under a condition precedent is deemed to be made at the time the condition precedent is satisfied.

F. Dividends and Paying Agents

F.Dividends and Paying Agents

Not required.

G. Statement by Experts

G.Statement by Experts

Not required.

H. Documents on Display

H.Documents on Display

We file and submit reports and other information with the SEC. Any documents that we file and submit with the SEC may be read and copied at the SEC’s public reference room at 100 F Street, NE, Washington, D.C. 20549. We file our annual reports on Form20-F and submit our quarterly results and other current reports on Form6-K.

I. Subsidiary Information

I.Subsidiary Information

Not required.

 

ITEM 11.ITEM 11.Quantitative and Qualitative Disclosures About Market Risk

We are exposed to market risk from adverse movements in foreign currency exchange rates and changes in interest rates on our obligations.

As of December 31, 20152016 and 2014,2015, the largest currency exposure risks for the group as a whole were in relation to the Russian ruble, the Euro,euro, the Pakistani rupee, the Algerian dinar, the Pakistani rupee, the Bangladeshi taka, the Ukrainian hryvnia, the Kazakh tenge and the Uzbek som, because the majority of our cash flows from operating activities in Russia, Italy,Pakistan, Algeria, Pakistan, Bangladesh, Ukraine Kazakhstan and Uzbekistan and the Italy Joint Venture’s cash flows from operating activities are denominated in these functional currencies, respectively, while our debt, if not incurred in or hedged to the aforementioned currencies, is primarily denominated in U.S. dollars.

We hold partapproximately 52% of our readily available cash in subsidiaries in(in U.S. dollarsdollars) at the group level in order to hedge against the risk of functional currency devaluation. We also hold part of our debt in Russian rubles and Eurosother currencies to manage part of this risk. Nonetheless, if the U.S. dollar value of the Russian ruble, Euro,euro, Algerian dinar, Pakistani rupee, Bangladeshi taka, Ukrainian hryvnia, Kazakh tenge or Uzbek som were to dramatically decline, it could negatively impact our ability to repay or refinance our U.S. dollar denominated indebtedness. Fluctuations in the value of the Russian ruble, Euro,euro, Algerian dinar, Pakistani rupee, Bangladeshi taka, Ukrainian hryvnia, Kazakh tenge or Uzbek som against the U.S. dollar could adversely affect VimpelCom’sVEON Ltd.’s financial condition and results of operations due to potential revaluation of U.S. dollar denominated indebtedness affecting net income through foreign exchange gain/loss.

Our treasury function has developed risk management policies that establish guidelines for limiting foreign currency exchange rate risk. For more information on risks associated with currency exchange rates, see the section of this Annual Report on Form20-F entitled “Item 3—Key Information—D. Risk Factors—Risks Related to Our Business—We are exposed to foreign currency exchange loss and currency fluctuation and convertibility risks.”

The following table summarizes information, as of December 31, 2015,2016, about the maturity of our financial instruments that are sensitive to foreign currency exchange rates, primarily represented by foreign currency denominated debt obligations:

 

  Aggregate nominal amount of total debt denominated in
foreign currency outstanding as of December 31,
 Fair
Value
as of
December 31,
   Aggregate nominal amount of total
debt denominated in foreign currency
outstanding as of December 31,
 More
than

5  years
   Fair
Value
as of
December 31,

2016
 
  2016 2017 2018 2019 2020 2015   2017 2018 2019 2020 2021   

Total debt:

                

Fixed Rate (US$)

   1,451   1,450   951   651   651   2,104     1,639   1,090   726   652   1   —      1,830 

Average interest rate

   8.4 8.4 8.0 7.8 7.8    7.8  7.4  7.3  7.7  0.0  —     

Fixed Rate (RUB)

   165   165    —      —      —     157     198   —     —     —     —     —      196 

Average interest rate

   9.0 9.0  —      —      —        9.0  —     —     —     —     —     

Fixed Rate (other currencies)

   —      —      —      —      —      —       27   27   19   11   —     —      21 

Average interest rate

   —      —      —      —      —        5.7  5.7  5.7  5.7  —     —     

Variable Rate (US$)

   —      —      —      —      —     14     —     —     —     —     —     —     

Average interest rate

   —      —      —      —      —        —     —     —     —     —     —     

Variable Rate (other currencies)

   —      —      —      —      —      —       —     —     —     —     —     —     

Average interest rate

   —      —      —      —      —        —     —     —     —     —     —     
   1,615   1,615   951   651   651   2,275     1,864   1,116   745   663   1   —      2,047 

In accordance with our policies, we do not enter into any treasury management transactions of a speculative nature.

As of December 31, 2015,2016, the variable interest rate risk on the financing of our group was limited as 77%81% of the group’s total debt was fixed rate debt.

For more information on our market risks and financial risk management for derivatives and other financial instruments, see Notes 5 and 1718 to our audited consolidated financial statements included elsewhere in this Annual Report on Form20-F.

 

ITEM 12.ITEM 12.Description of Securities other than Equity Securities

A. Debt Securities

A.Debt Securities

Not required.

B. Warrants and Rights

B.Warrants and Rights

Not required.

C.Other Securities

Not required.

D.American Depositary Shares

C. Other Securities

Not required.

D. American Depositary Shares

Fees paid by our ADR holders

D.3.Fees paid by our ADS holders

The Bank of New York Mellon is the depositary for our ADR program.ADSs. Our depositary collects its fees for delivery and surrender of ADRsADSs directly from investors (or their intermediaries) depositing shares or surrendering ADRsADSs for the purpose of withdrawal. The depositary collects fees for making distributions to investors by deducting those fees from the amounts distributed or by selling a portion of distributable property to pay the fees. The depositary may collect its annual fee for depositary services by deductions from cash distributions or by billing investors or by charging the book-entry system accounts of participants acting for them. According to our deposit agreement with our depositary, dated March 26, 2010 (the “Deposit Agreement”), holders of our ADRsADSs may have to pay our depositary, either directly or indirectly, fees or charges up to the amounts set forth in the table below.

 

For:

  

Persons depositing or withdrawing shares or ADRADS holders
must pay to

the depositary:

Issuance of ADRs, including issuances resulting from a distribution of our shares or rights or other property  US$5.00 (or less) per 100 ADRsADSs (or portion of 100 ADRs)ADSs)
SurrenderCancellation of ADRsADSs for the purpose of withdrawal, including if the deposit agreement terminates  US$5.00 (or less) per 100 ADRsADSs (or portion of 100 ADRs)ADSs)
Any cash distribution to ADRADS holders  US$0.02 (or less) per ADRADS
Depositary service  US$0.02 (or less) per ADRADS per calendar year
Distribution of securities distributed to holders of deposited securities that are distributed to ADS holdersA fee equivalent to the fee that would be payable if securities distributed had been shares and the shares had been deposited for ADS issuance
Transfer and registration of shares on our share register to or from the name of the depositary or its agent when a shareholder deposits or withdraws shares  Registration or transfer fees
Cable, telex and facsimile transmissions (when expressly provided in the deposit agreement)  Expenses of the depositary
Converting foreign currency to U.S. dollars  Expenses of the depositary
Taxes and other governmental charges the depositary or the custodian have to pay on any ADRADS or share underlying an ADR,ADS, for example, stock transfer taxes, stamp duty or withholding taxes  As necessary
Any charges incurred by the ADRADS depositary or its agents for servicing the deposited securities  As necessary

Fees Payable by the Depositary to Us

D.4.Fees Payable by the Depositary to Us

Our depositary has agreed to reimburse us or pay us for:

 

our continuing NASDAQ listing fees;

certain maintenance costs for the ADRADS program, including expenses of postage and envelopes for mailing annual and interim financial reports, printing and distributing dividend checks, electronic filing of U.S. Federal tax information, mailing required tax forms, stationery, postage, facsimile and telephone calls; and

 

certain investor relationship programs or special investor relations promotional activities.

In certain instances, our depositary has agreed to provide additional payments to us based on changes in certain conditions relating to the ADR facility. AccordingADS facility and to our agreement with the depositary, there are limits on the amount of investor relations program or special relations promotional activities expenses for which our depositary will pay or reimburse us, but the amount of payment or reimbursement available to us is not tied to the amount ofwaive certain fees the depositary collects from investors.and expenses.

From January 1, 20152016 to December 31, 2015,2016, the depositary reimbursed expenses of approximately US$100,000 for maintenance costs for the ADR program, and reimbursed us or paid on our behalf approximately US$2.51 million for investor relationship programs or special investor relations promotional activities.

PART II

 

ITEM 13.ITEM 13.Defaults, Dividend Arrearages and Delinquencies

None.

 

ITEM 14.ITEM 14.Material Modifications to the Rights of Security Holders and Use of Proceeds

None.

 

ITEM 15.ITEM 15.Controls and Procedures

(a) Disclosure Controls and Procedures

An evaluation was carried out under the supervision of and with the participation of our management, including our Chief Executive Officer, or “CEO,” and Chief Financial Officer, or “CFO,” of the effectiveness of the design and operation of our disclosure controls and procedures as of the end of the period covered by this Annual Report on Form20-F. These disclosure controls and procedures include our Disclosure Review Committee’s review of the preparation of our Exchange Act reports. The Disclosure Review Committee also provides an additional verification of our disclosure controls and procedures. There are inherent limitations to the effectiveness of any system of disclosure controls and procedures, including the possibility of human error and the circumvention or overriding of the controls and procedures. Accordingly, even effective disclosure controls and procedures can only provide reasonable assurance of achieving their control objectives. Based upon the evaluation, our CEO and CFO have concluded that as of December 31, 2015,2016, our disclosure controls and procedures were effective in providing reasonable assurance that information required to be disclosed by us in our reports filed under the Exchange Act is recorded, processed, summarized and reported within the time periods specified in the SEC’s rules and forms, and that such information is accumulated and communicated to our management, including our CEO and CFO, as appropriate, to allow timely decisions regarding required disclosure.

(b) Management’s Annual Report on Internal Control Over Financial Reporting

Our management is responsible for establishing and maintaining adequate internal control over financial reporting as defined in Rules13a-15(f) and15d-15(f) under the Exchange Act. Our internal control system was designed to provide reasonable assurance regarding the reliability of financial reporting and the preparation and fair presentation of our company’sVEON Ltd.’s published consolidated financial statements under generally accepted accounting principles.

There are inherent limitations to the effectiveness of any system of controls and procedures, including the possibility of human error and the circumvention or overriding of the controls and procedures. Because of its inherent limitations, internal control over financial reporting may not prevent or detect misstatements. Also, projections of any evaluation of effectiveness to future periods are subject to risk that controls may become inadequate because of changes in conditions, or that the degree of compliance with the company’s policies and procedures may deteriorate.

Our management has assessed the effectiveness of our company’s internal control over financial reporting as of December 31, 2015.2016. In making its assessment, our management has utilized the criteria set forth in the Internal Control – Integrated Framework (2013) issued by the Committee of Sponsoring Organizations of the

Treadway Commission and the Securities and Exchange Commission’s Guidance Regarding Management’s Report on Internal Control Over Financial Reporting Under Section 13(a) or 15(d) of the Exchange Act.

As a result of management’s assessment of our internal control over financial reporting as of December 31, 2015,2016, management concluded that our internal control over financial reporting was effective.

(c) Report ofAttestation report Independent Registered Public Accounting Firm

PricewaterhouseCoopers Accountants N.V. (“PwC”), our company’sVEON Ltd.’s independent registered public accounting firm, has audited and issued an attestation report on the effectiveness of the company’sVEON Ltd.’s internal controls over financial reporting as of December 31, 2015,2016, a copy of which appears in Item 18.

(d) Changes in Internal Control Over Financial Reporting

There have been no changes in our internal control over financial reporting identified in connection with an evaluation thereof that occurred during the period covered by this Annual Report on Form20-F that have materially affected, or are reasonably likely to materially affect, our internal control over financial reporting.

 

ITEM 15T.Controls and Procedures

Not required.

ITEM 16.[Reserved]

ITEM 16A.Audit Committee Financial Expert

The supervisory board has determined that Trond Ø Westlie,Jørn P. Jensen, a member of our audit committee, is a “financial expert,” as defined in Item 16A of Form20-F. Mr. WestlieJensen is “independent,” as defined in Rule10A-3 under the Exchange Act. For a description of Mr. Westlie’sJensen’s experience, please see “Item 6—Directors, Senior Management and Employees—A. Directors and Senior Management—Supervisory Board—Trond Ø Westlie.Jørn P. Jensen.

 

ITEM 16B.ITEM 16B.Code of Ethics

On December 1, 2012, we enacted a groupwideOur group-wide Code of Conduct applies to all of VEON’s employees, officers and directors, including its principal executive officer, principal financial officer, and principal accounting officer. The Code of Conduct includes a code of ethics, as defined in Item 16B of Form20-F under the Exchange Act, which applied to employees, officers and directors of VimpelCom. VimpelCom also expects compliance by its business partners with the principles set forth in the Code of Conduct. The new Code of Conduct replaced our code of ethics which was in place prior to December 1, 2012. The Code of Conductthat provides group-wide standards designed primarily to deter wrongdoing and promote honest and ethical conduct, compliance with applicable governmental laws, rules and regulations, prompt internal reporting of violations and accountability for adherence to the code. Our Code of Conduct in force is available on our website at http://www.vimpelcom.com.www.veon.com (information appearing on the website is not incorporated by reference into this annual report). We will disclose any amendment to the provisions of such code of ethics or any waiver, including any implicit waiver that our supervisory board may grant on our website at the same address.

ITEM 16C.ITEM 16C.Principal Accountant Fees and Services

PricewaterhouseCoopers Accountants N.V. have served as our independent public accountants for the fiscal years ended December 31, 20152016 and December 31, 2014,2015, for which audited financial statements appear in this Annual Report on Form20-F. The following table presents the aggregate fees for professional services and other services rendered by PricewaterhouseCoopers Accountants N.V. and their member firms in 20152016 and 2014.2015.

 

   Year ended December 31, 
   2015   2014 
   (In millions) 

Audit Fees

  US$9.7    US$9.1  

Audit-Related Fees

  US$1.0    US$0.8  

Tax Fees

  US$0.2    US$1.6  

All Other Fees

  US$    0.1    US$2.9  
  

 

 

   

 

 

 

Total

  US$11.0    US$    14.4  
  

 

 

   

 

 

 

   Year ended December 31, 
   2016   2015 
   (in millions of U.S. dollars) 

Audit Fees

   10.3    9.7 

Audit-Related Fees

   0.7    1.0 

Tax Fees

   0.3    0.2 

All Other Fees

   0.2    0.1 
  

 

 

   

 

 

 

Total

   11.5    11.0 
  

 

 

   

 

 

 

Audit Fees

Audit Fees mainly consisted of fees for the audit of the consolidated financial statements as of and for the years ended December 31, 20152016 and 2014,2015, the review of quarterly consolidated financial statements and services provided in connection with regulatory and statutory filings, including comfort letters, consents and Sarbanes-Oxley Section 404 attestation services.

Audit-Related Fees

Audit-Related Fees are fees for assurance and related services which are reasonably related to the performance of audit or review and generally include audit and assurance services related to transactional offerings and reporting procedures and other agreed-upon services related to accounting and billing records.

Tax Fees

Tax Fees consisted of fees for permissible review of tax compliance, services for preparation of corporate and personal income tax returns for statutory tax purposes andtax-related surveys.

All Other Fees

All Other Fees include fees for permissible strategy advisory, consulting and survey services as well as agreed-upon procedures not related to accounting and billing records.

Audit CommitteePre-Approval Policies and Procedures

The Sarbanes-Oxley Act of 2002 required the companyVEON Ltd. to implement apre-approval process for all engagements with its independent public accountants. In compliance with Sarbanes-Oxley requirements pertaining to auditor independence, the company’sVEON Ltd.’s audit committeepre-approves the engagement terms and fees of VimpelCom’sVEON Ltd.’s independent public accountant for audit andnon-audit services, including tax services. The company’sVEON Ltd.’s audit committeepre-approved the engagement terms and fees of PricewaterhouseCoopers Accountants N.V. and its affiliates for all services performed for the fiscal year ended December 31, 2015.2016.

 

ITEM 16D.ITEM 16D.Exemptions from the Listing Standards for Audit Committees

None.

 

ITEM 16E.ITEM 16E.Purchases of Equity Securities by the Issuer and Affiliated Purchasers

None.

ITEM 16F.Change in Registrant’s Certifying Accountant

None.

 

ITEM 16G.ITEM 16F.Change in Registrant’s Certifying Accountant

None.

ITEM 16G.Corporate Governance

We comply with the corporate governance rules applicable to foreign private issuers listed on the NASDAQ StockGlobal Select Market.

We are permitted to follow “home country practice” in Bermuda in lieu of the provisions of NASDAQ’s corporate governance rules, except that we are required to: (1) have a qualifying audit committee under NASDAQ listing rule 5605(c)(3); (2) ensure that our audit committee’s members meet the independence requirement under NASDAQ listing rule 5605(c)(2)(A)(ii); and (3) comply with the voting rights requirements under NASDAQ listing rule 5640.

In accordance with NASDAQ listing rule 5615(a)(3)(B), the following is a summary of the “home country practices” in Bermuda that we follow in lieu of the relevant NASDAQ listing rules.

Disclosure of Third Party Director and Nominee Compensation

NASDAQ listing rule 5250(b)(3) provides that each U.S. company listed on NASDAQ must disclose the material terms of all agreements and arrangements between any director or nominee for director, and any person or entity other than the company, relating to compensation or other payment in connection with such person’s candidacy or service as a director of the company. As a foreign private issuer, we are exempt from complying with this NASDAQ requirement, and some of our directors have agreements with persons or entities other than the company.

Director Independence

NASDAQ listing rule 5605(b)(1) provides that each U.S. company listed on NASDAQ must have a majority of independent directors, as defined in the NASDAQ rules. Bermuda law does not require that we have a majority of independent directors. As a foreign private issuer, we are exempt from complying with this NASDAQ requirement, and we do not currently have a majority of independent directors, as defined in the NASDAQ rules.

Executive Sessions

NASDAQ listing rule 5605(b)(2) requires that the independent directors, as defined in the NASDAQ rules, of a U.S. company listed on the NASDAQ Global Select Market meet at regularly scheduled executive sessions at which only such independent directors are present. Bermuda law does not impose any such requirement on our company.VEON Ltd. As a foreign private issuer, we are exempt from complying with this NASDAQ requirement and our internal corporate governance rules and procedures do not currently require independent directors to meet at regularly scheduled executive sessions.

Our board does not, however, include any members of our management, and, from time to time, the board has requested that management not be present for portions of board meetings in order to allow the board to serve as a more effective check on management.

Independent Director Oversight of Director Nominations

NASDAQ rule 5605(e)(1) requires that director nominees of U.S. listed companies are selected, or recommended for the board’s selection, either by (1) a majority of the board’s independent directors, as defined in the NASDAQ rules, in a vote in which only such independent directors participate or (2) a nominations

committee composed solely of independent directors, as defined in the NASDAQ rules. Bermuda law does not impose any such requirement on our company.VEON Ltd. As a foreign private issuer, we are exempt from complying with the NASDAQ requirement regarding independent director oversight of director nominations. Our nominating and corporate governance committee is responsible for identifying and selecting candidates to serve as directors, but it is not composed solely of independent directors, as defined in the NASDAQ rules.

Compensation Committee

NASDAQ rule 5605(d)(2) requires that U.S. listed companies have a compensation committee with at least two members and composed entirely of independent directors, as defined in the NASDAQ rules. In addition, the NASDAQ rules require a U.S. listed company’s compensation committee to have a charter that meets the requirements of rule 5605(d)(1) and the responsibilities and authorities listed in rule 5605(d)(3). Bermuda law does not impose any such requirements on our company.VEON Ltd. As a foreign private issuer, we are exempt from complying with the NASDAQ requirements described in this paragraph. However, our supervisory board has established a compensation committee, which currently comprises three directors and acts in an advisory capacity to our supervisory board with respect to compensation issues. The compensation committee is responsible for approving the compensation of the directors, officers and employees of VimpelComVEON Ltd. and its subsidiaries, our employee benefit plans, any equity compensation plans of VimpelComVEON Ltd. and its subsidiaries, and any contract relating to a director, officer or shareholder of our companyVEON Ltd or any of our subsidiaries or their respective family members or affiliates.

We do not have a compensation committee composed solely of independent directors (as defined under the NASDAQ listing rules) because our internal corporate governance rules do not require us to have independent directors (as defined under NASDAQ rules). We believe the structure and responsibilities of our compensation committee are adequate to ensure that appropriate incentives are in place for our officers and employees, and the current members of our compensation committee are not officers or employees of our company.VEON Ltd.

Audit Committee

NASDAQ rule 5605(c)(2)(A) requires that U.S. listed companies have an audit committee composed of at least three members, each of whom is an independent director, as defined in the NASDAQ rules. Bermuda law does not impose any such requirement on our company.VEON Ltd. As a foreign private issuer, we are exempt from complying with the NASDAQ requirement to have an audit committee with at least three members, each of whom is an independent director, as defined in the NASDAQ rules.members. However, our audit committee currently comprises three directors, all of whom meet the criteria for independence set forth in Rule10A-3 under the Exchange Act. The audit committee is primarily responsible for the appointment, compensation, retention and oversight of the auditors, establishing procedures for addressing complaints related to accounting or audit matters and engaging necessary advisors.

Equity Compensation Plans

NASDAQ rule 5635(c) requires that U.S. listed companies give shareholders an opportunity to vote on all stock option or other equity compensation plans and material amendments thereto (with specific exceptions). Bermuda law does not impose any such requirement on our company.VEON Ltd. As a foreign private issuer, we are exempt from complying with this NASDAQ requirement, and no equity compensation plans have been submitted for approval by our shareholders.

ITEM 16HMine Safety Disclosure

Not required.

PART III

 

ITEM 17.ITEM 17.Financial Statements

We have responded to Item 18 in lieu of this Item.

 

ITEM 18.ITEM 18.Financial Statements

INDEX TO FINANCIAL STATEMENTS

OF VIMPELCOMVEON LTD.

 

Report of Independent Registered Public Accounting Firm

   F-2 

Report of Independent Registered Public Accounting FirmConsolidated income statements

   F-3F-4 

Consolidated statement of comprehensive income statements

   F-5 

Consolidated statement of comprehensive incomefinancial position

   F-6 

Consolidated statement of financial positionchanges in equity

   F-7 

Consolidated statement of changes in equity

F-8

Consolidated statement of cash flows

F-9

Notes to consolidated financial statements

   F-10 

Notes to consolidated financial statements

F-11

ITEM 19.ITEM 19.ExhibitsExhibits

List of Exhibits.

 

   Incorporated by Reference     Incorporated by Reference

Number

 

Description of Exhibit

  Form  File No.  Exhibit  Date  Filed
Herewith
  

Description of Exhibit

  

Form

   

File No.

   

Exhibit

   

Date

   

Filed
Herewith

1.1

 Bye-laws of VimpelCom Ltd. adopted on April 20, 2010 and Amended and Restated on September 25, 2013  6-K  001-34694  99.2  9/27/2013    Bye-laws of VEON Ltd. adopted on April 20, 2010 and Amended and Restated on March 30, 2017          *
1.2  Certificate of Incorporation, as amended, and Memorandum of Association          *

2.1

 Form of Deposit Agreement (common shares) between VimpelCom Ltd. and The Bank of New York Mellon, as depositary  F-4  333-164770  4.1  2/8/2010    Form of Deposit Agreement (common shares) between VimpelCom Ltd. and The Bank of New York Mellon, as depositary   F-4    333-164770    4.1    2/8/2010   

2.2

 Registration Rights Agreement, dated as October 4, 2009, between and among VimpelCom Ltd., Eco Telecom Limited, Altimo Holdings & Investments Ltd., Altimo Coöperatief U.A., Telenor Mobile Communications AS and Telenor East Invest AS  F-4  333-164770  2.3  2/8/2010    Registration Rights Agreement, dated as October 4, 2009, between and among VimpelCom Ltd., Eco Telecom Limited, Altimo Holdings & Investments Ltd., Altimo Coöperatief U.A., Telenor Mobile Communications AS and Telenor East Invest AS   F-4    333-164770    2.3    2/8/2010   
2.3  Assignment, Assumption and Amendment Agreement to the Registration Rights Agreement, dated as of November 27, 2013, by and among VimpelCom Ltd., Altimo Holdings & Investments Ltd., Altimo Coöperatief U.A., Telenor Mobile Communications AS, Telenor East Invest AS and Telenor East Holding II AS   13D    005-85442    99.1    12/5/2013   
2.4  Assignment, Assumption and Second Amendment Agreement to the Registration Rights Agreement, dated as of September 21, 2016, by and among VimpelCom Ltd., Altimo Holdings & Investments Ltd., Altimo Coöperatief U.A., Letterone Investment Holdings S.A., L1T VIP Holdings S.à r.l., Telenor Mobile Communications AS and Telenor East Holding II AS   6-K    001-34694    4.1    26/9/2016   
2.5  Registration Rights Agreement, dated as of September 21, 2016, by and among VimpelCom Ltd., Telenor East Holding and Morgan Stanley & Co. International plc, J.P. Morgan Securities plc, Citigroup Global Markets Limited and Credit Suisse Securities (Europe) Limited   6-K    001-34694    4.1    22/9/2016   

   Incorporated by Reference     Incorporated by Reference

Number

 

Description of Exhibit

  Form  File No.  Exhibit  Date  Filed
Herewith
  

Description of Exhibit

  

Form

   

File No.

   

Exhibit

   

Date

   

Filed
Herewith

2.3

 Assignment, Assumption and Amendment Agreement to the Registration Rights Agreement, dated as of November 27, 2013, by and among VimpelCom Ltd., Altimo Holdings & Investments Ltd., Altimo Coöperatief U.A., Telenor Mobile Communications AS, Telenor East Invest AS and Telenor East Holding II AS  13D  005-85442  99.1  12/5/2013  

2.4

 Indenture, dated as of April 23, 2014, by and among Wind Acquisition Finance S.A., WIND Telecomunicazioni S.p.A., BNY Mellon Corporate Trustee Services Limited, The Bank of New York Mellon, London Branch, The Bank of New York Mellon and The Bank of New York Mellon (Luxembourg) S.A.  20-F  001-34694  2.5  5/15/2014  

2.5

 Indenture, dated as of July 10, 2014 by and among Wind Acquisition Finance S.A., WIND Telecomunicazioni S.p.A., Deutsche Bank Trust Company Americas, Deutsche Bank AG, London Branch and Deutsche Bank Luxembourg S.A.  20-F  001-34694  2.6  3/24/2015  
2.6  Multicurrency Term and Revolving Facilities Agreement, dated as of February 16, 2017, by and among,inter alios, VimpelCom Holdings B.V. and Citibank Europe plc, UK Branch          *

4.1

 Form of Indemnification Agreement  20-F  001-34694  4.5  6/30/2011    Form of Indemnification Agreement   20-F    001-34694    4.5    6/30/2011   

4.2

 Executive Investment Plan  S-8  333-180368  4.3  3/27/2012    Executive Investment Plan   S-8    333-180368    4.3    3/27/2012   

4.3

 Director Investment Plan  S-8  333-183294  4.3  8/14/2012    Director Investment Plan   S-8    333-183294    4.3    8/14/2012   

4.4

 Contribution and Framework Agreement, dated as of August 6, 2015, by and among VimpelCom Amsterdam B.V., VimpelCom Ltd., Hutchison Europe Telecommunications S.à r.l., CK Hutchison Holdings Limited and Hutchison 3G Italy Investments S.à r.l.(1)          *  Amendment and Restatement Deed relating to the Contribution and Framework Agreement, dated as of November 4, 2016, by and among VimpelCom Amsterdam B.V., VimpelCom Ltd., Hutchison Europe Telecommunications S.à r.l., CK Hutchison Holdings Limited and Hutchison 3G Italy Investments S.à r.l.(1)          *

4.5

 Shareholders’ Deed, dated as of August 6, 2015, by and among Hutchison 3G Italy Investments S.à r.l., VimpelCom Luxembourg Holdings S.à r.l., Hutchison Europe Telecommunications S.à r.l., VimpelCom Ltd. and CK Hutchison Holdings Limited          *  Amendment and Restatement Deed relating to Shareholders’ Deed, dated as of November 4, 2016, by and among Hutchison 3G Italy Investments S.à r.l., VimpelCom Luxembourg Holdings S.à r.l., Hutchison Europe Telecommunications S.à r.l., VimpelCom Ltd. and CK Hutchison Holdings Limited          *
4.6  FINCO Shareholders’ Deed, dated as of November 5, 2016, by and amongVIP-CKH Ireland Limited, VimpelCom Luxembourg Holdings S.à r.l, Hutchison Europe Telecommunications S.à r.l, VimpelCom Ltd and CK Hutchison Holdings Limited          *

8

 List of Subsidiaries          *  List of Subsidiaries          *

12.1

 Certification of CEO pursuant to Section 302 of the Sarbanes-Oxley Act of 2002, 15 U.S.C. Section 7241          *  Certification of CEO pursuant to Section 302 of the Sarbanes-Oxley Act of 2002, 15 U.S.C. Section 7241          *

12.2

 Certification of CFO pursuant to Section 302 of the Sarbanes-Oxley Act of 2002, 15 U.S.C. Section 7241          *  Certification of CFO pursuant to Section 302 of the Sarbanes-Oxley Act of 2002, 15 U.S.C. Section 7241          *

13.1

 Certification of CEO and CFO pursuant to Section 906 of the Sarbanes-Oxley Act of 2002, 18 U.S.C. Section 1350          *  Certification of CEO and CFO pursuant to Section 906 of the Sarbanes-Oxley Act of 2002, 18 U.S.C. Section 1350          *

15.1

 Consent of PricewaterhouseCoopers Accountants N.V.          *  Consent of PricewaterhouseCoopers Accountants N.V.          *

15.2

 Consent of Ernst & Young Accountants LLP          *

99.1

 Glossary of Terms          *  Glossary of Telecommunications Terms          *

99.2

 Regulation of Telecommunications          *  Regulation of Telecommunications          *

 

(1)Confidential treatment has been requestedgranted for certain confidential portions of this exhibit pursuant to Rule24b-2 under the Securities Exchange Act of 1934, as amended. In accordance with Rule24b-2, these confidential portions have been omitted from this exhibit and furnished separately to the Securities and Exchange Commission.

VimpelCom

VEON Ltd. has not filed as exhibits instruments relating to long-term debt, under which the total amount of securities authorized does not exceed 10% of the total assets of VimpelComVEON Ltd. and its subsidiaries on a consolidated basis. VimpleComVEON Ltd. agrees to furnish a copy of any such instrument to the Securities and Exchange Commission upon request.

SIGNATURE

The registrant hereby certifies that it meets all of the requirements for filing on Form20-F and that it has duly caused and authorized the undersigned to sign this Annual Report on Form20-F on its behalf.

 

VIMPELCOMVEON LTD.
By: 

/s/ Jean-Yves Charlier

Name: Jean-Yves Charlier
Title: Chief Executive Officer
Date: March 31, 2016April 3, 2017

Consolidated financial statements

VEON Ltd.

(formerly VimpelCom Ltd.)

As ofat December 31, December2016 and 2015 and 2014 and

forFor the three years ended

December 31, December 20152016

Report of independent registered public accounting firm to be provided: 2015 and 2014

Report of independent registered public accounting firm to be provided: 2013


Report of Independent Registered Public Accounting Firm

To: the Supervisory Board and Shareholders of VEON Ltd. (formerly VimpelCom Ltd.) (“the Company”)

In our opinion, the accompanying consolidated statements of financial position and the related consolidated statements of income, comprehensive income, changes in equity and cash flows present fairly, in all material respects, the financial position of VimpelComVEON Ltd. and its subsidiaries at 31 December 20152016 and 31 December 2014,2015, and the resultsresult of their operations and their cash flows for each of the twothree years in the period ended 31 December 20152016 in conformity with International Financial Reporting Standards as issued by the International Accounting Standards Board. Also in our opinion, the Company maintained, in all material respects, effective internal control over financial reporting as of 31 December 2015,2016, based on criteria established inInternal Control - Integrated Framework (2013)2013 issued by the Committee of Sponsoring Organizations of the Treadway Commission (COSO). The Company’s management is responsible for these financial statements, for maintaining effective internal control over financial reporting and for its assessment of the effectiveness of internal control over financial reporting, included in Management’s Annual Report on Internal Control Over Financial Reporting appearing under Item 15(b). Our responsibility is to express opinions on these financial statements and on the Company’s internal control over financial reporting based on our integrated audits. We conducted our audits in accordance with the standards of the Public Company Accounting Oversight Board (United States)Stated). Those standards require that we plan and perform the audits to obtain reasonable assurance about whether the financial statements are free of material misstatement and whether effective internal control over financial reporting was maintained in all material respects. Our audits of the financial statements included examining, on a test basis, evidence supporting the amounts andan disclosures in the financial statements, assessing the accounting principles used and significant estimates made by management, and evaluating the overall financial statement presentation. Our audit of internal control over financial reporting included obtaining an understanding of internal control over financial reporting, assessing the risk that a material weakness exists, and testing and evaluating the design and operating effectiveness of internal control based on the assessed risk. Our auditsaudit also included performing such other procedures as we considered necessary in the circumstances. We believe that our audits provide a reasonable basis for our opinions.

A company’s internal control over financial reporting is a process designed to provide reasonable assurance regarding the reliability of financial reporting and the preparation of financial statementsstatement for external purposes in accordance with International Financial Reporting Standards as issued by the International Accounting Standards Board. A company’s internal control over financial reporting includes those policies and procedures that (i) pertain to the maintenance of records that, in reasonable detail, accurately and fairly reflect the transactions andan dispositions of the assets of the company; (ii) provide reasonable assurance that transactions are recorded as necessary to permit preparation of financial statements in accordance with generally accepted accounting principles, and that receipts and expenditures of the company are being made only in accordance with the authorizations of management and directors of the company; and (iii) provide reasonable assurance regarding prevention or timely detection of unauthorized acquisition, use, or disposition of the company’s assets that could have a material effect on the financial statements.

Because of its inherent limitations,limitation, internal control over financial reporting may not prevent or detect misstatements. Also, projections of any evaluation of effectiveness to future periods are subject to the risk that controls may become inadequate because of changes in conditions, or that the degree of compliance with the policies or procedures may deteriorate.

Amsterdam, 31 March 20163 April 2017

PricewaterhouseCoopers Accountants N.V.

/s/ F.P. Izeboud RA, CPA

F.P. Izeboud RA, CPA

Report of Independent Registered Public Accounting Firm

To the Supervisory Board and Shareholders of VimpelCom Ltd.

We have audited the accompanying consolidated income statement and statements of comprehensive income, changes in equity, and cash flows of VimpelCom Ltd. for the year ended December 31, 2013. These financial statements are the responsibility of the Company’s management. Our responsibility is to express an opinion on these financial statements based on our audit.

We conducted our audit in accordance with the standards of the Public Company Accounting Oversight Board (United States). Those standards require that we plan and perform the audit to obtain reasonable assurance about whether the financial statements are free of material misstatement. An audit includes examining, on a test basis, evidence supporting the amounts and disclosures in the financial statements. An audit also includes assessing the accounting principles used and significant estimates made by management, as well as evaluating the overall financial statement presentation. We believe that our audit provides a reasonable basis for our opinion.

In our opinion, the financial statements referred to above present fairly, in all material respects, the consolidated results of VimpelCom Ltd.’s operations and its cash flows for the year ended December 31, 2013, in conformity with International Financial Reporting Standards as issued by the International Accounting Standards Board.

/s/ Ernst & Young Accountants LLP

Amsterdam, The Netherlands

May 15, 2014,

except for Notes 6, 7, and 28, as to which the date is

March 31, 2016

Table of contents

 

CONSOLIDATED INCOME STATEMENT

F-4

CONSOLIDATED STATEMENT OF COMPREHENSIVE INCOME

   F-5 

CONSOLIDATED STATEMENT OF COMPREHENSIVE INCOMEFINANCIAL POSITION

   F-6 

CONSOLIDATED STATEMENT OF FINANCIAL POSITIONCHANGES IN EQUITY

   F-7 

CONSOLIDATED STATEMENT OF CHANGES IN EQUITY

F-8

CONSOLIDATED STATEMENT OF CASH FLOWS

F-9
1GENERAL INFORMATION   F-10 

2

1 GENERAL INFORMATIONBASIS OF PREPARATION OF THE CONSOLIDATED FINANCIAL STATEMENTS

   F-11 
3

2 BASIS OF PREPARATION OFSIGNIFICANT ACCOUNTING POLICIES THAT RELATE TO THE CONSOLIDATED FINANCIAL STATEMENTS AS A WHOLE

   F-12 

4

3 SIGNIFICANT ACCOUNTING POLICIESJUDGMENTS, ESTIMATES AND ASSUMPTIONS

   F-13 

5

4 SIGNIFICANT ACCOUNTING JUDGMENTS, ESTIMATES AND ASSUMPTIONSFINANCIAL RISK MANAGEMENT

   F-19F-16 

6

5 FINANCIAL RISK MANAGEMENTSIGNIFICANT TRANSACTIONS

   F-22 

7

6 SIGNIFICANT TRANSACTIONSSEGMENT INFORMATION

   F-29F-28 

8

7 SEGMENT INFORMATIONREVENUE

F-30
9SELLING, GENERAL AND ADMINISTRATIVE EXPENSES   F-32 

10

8 OTHER REVENUEIMPAIRMENT

   F-34F-33 

9 SELLING, GENERAL AND ADMINISTRATIVE EXPENSES

11
  F-34

10 IMPAIRMENT

F-35

11 INCOME TAXES

   F-39 

12

12 INVESTMENTS IN SUBSIDIARIES

   F-44F-46 

13

13 OTHER NON-OPERATING LOSSES / (GAINS)INVESTMENTS IN ASSOCIATES AND JOINT VENTURES

   F-47F-50 

14

14 EARNINGS PER SHAREOTHERNON-OPERATING LOSSES / (GAINS)

   F-47F-52 

15

15 PROPERTY AND EQUIPMENTEARNINGS PER SHARE

   F-49F-52 

16

16 INTANGIBLE ASSETSPROPERTY AND EQUIPMENT

   F-51F-54 

17

17 INTANGIBLE ASSETSF-56
18FINANCIAL ASSETS AND LIABILITIES

   F-53F-57 

19

18 CURRENT AND NON-CURRENT OTHER FINANCIAL ASSETS AND LIABILITIES

   F-64F-68 

20

19 INVENTORIES

   F-64F-69 

21

20 TRADE AND OTHER RECEIVABLES

   F-64F-69 

22

21 CASH AND CASH EQUIVALENTS

F-65

22 ISSUED CAPITAL AND RESERVES

F-65

23 DIVIDENDS PAID AND PROPOSED

F-67

24 PROVISIONS

F-67

25 RELATED PARTIES

   F-70 

23

ISSUED CAPITAL AND RESERVESF-71
24DIVIDENDS PAID AND PROPOSEDF-72
25PROVISIONSF-73
26RELATED PARTIESF-75
27RISKS, COMMITMENTS, CONTINGENCIES AND UNCERTAINTIES

   F-76F-81 

28

27 EVENTS AFTER THE REPORTING PERIOD

   F-84F-87 

29

28 CONDENSED SEPARATE FINANCIAL INFORMATION OF VIMPELCOMVEON LTD.

   F-85F-88 

VimpelComVEON Ltd.

Consolidated income statement

for the years ended December 31 2015, 2014 and 2013

 

       Year ended December 31, 
(In millions of U.S. dollars, except per share amounts)  Note   2015  2014  2013 

Service revenues

     9,332    13,231    15,472  

Sale of equipment and accessories

     190    218    391  

Other revenues/ other income

   8     103    68    103  
    

 

 

  

 

 

  

 

 

 

Total operating revenues

   7     9,625    13,517    15,966  
    

 

 

  

 

 

  

 

 

 

Operating expenses

      

Service costs

     1,956    2,962    3,595  

Cost of equipment and accessories

     231    252    438  

Selling, general and administrative expenses*

   9     4,563    4,743    6,256  

Depreciation

   15     1,550    1,996    2,245  

Amortization

   16     517    647    808  

Impairment loss

   10     245    976    2,963  

Loss on disposals of non-current assets

   15     39    68    93  
    

 

 

  

 

 

  

 

 

 

Total operating expenses

     9,101    11,644    16,398  
    

 

 

  

 

 

  

 

 

 

Operating profit

     524    1,873    (432
    

 

 

  

 

 

  

 

 

 

Finance costs

     829    1,077    1,213  

Finance income

     (52  (52  (90

Other non-operating losses /(gains)

   13     42    (121  (84

Share of (profit) /loss of associates and joint ventures accounted for using the equity method

   12     (14  38    159  

Net foreign exchange loss

     314    556    12  
    

 

 

  

 

 

  

 

 

 

(Loss)/ profit before tax

     (595  375    (1,642
    

 

 

  

 

 

  

 

 

 

Income tax expense

   11     220    598    1,813  
    

 

 

  

 

 

  

 

 

 

(Loss)/ profit for the period from continuing operations

     (815  (223  (3,455
    

 

 

  

 

 

  

 

 

 

Profit /(loss) after tax for the period from discontinued operations

   6     262    (680  (633
    

 

 

  

 

 

  

 

 

 

(Loss)/ profit for the period

     (553  (903  (4,088
    

 

 

  

 

 

  

 

 

 

Attributable to:

      

The owners of the parent (continuing operations)

     (917  33    (1,992

The owners of the parent (discontinued operations)

     262    (680  (633

Non-controlling interest

   12     102    (256  (1,463
    

 

 

  

 

 

  

 

 

 
     (553  (903  (4,088
    

 

 

  

 

 

  

 

 

 

Earnings/ (loss) per share from continued operations

      

Basic, (loss)/ profit for the period attributable to ordinary equity holders of the parent

   14    -$0.52   $0.02   -$1.16  

Diluted, (loss)/ profit for the period attributable to ordinary equity holders of the parent

   14    -$0.52   $0.02   -$1.16  

Earnings/ (loss) per share from discontinued operations

      

Basic, profit/ (loss) for the period attributable to ordinary equity holders of the parent

   14    $0.15   -$0.39   -$0.37  

Diluted, profit/ (loss) for the period attributable to ordinary equity holders of the parent

   14    $0.15   -$0.39   -$0.37  

Amounts for 2014 and 2013 have been restated to reflect the classification of Italy as held for sale and discontinued operations

   Note   2016  2015  2014 
(In millions of U.S. dollars, except amounts per share)              

Service revenues**

     8,553   9,313   13,200 

Sale of equipment and accessories

     184   190   218 

Other revenues / other income

     148   103   68 
    

 

 

  

 

 

  

 

 

 

Total operating revenues

   8    8,885   9,606   13,486 
    

 

 

  

 

 

  

 

 

 

Service costs**

     1,769   1,937   2,931 

Cost of equipment and accessories

     216   231   252 

Selling, general and administrative expenses*

   9    3,668   4,563   4,743 

Depreciation

   16    1,439   1,550   1,996 

Amortization

   17    497   517   647 

Impairment loss

   10    192   245   976 

Loss on disposals ofnon-current assets

     20   39   68 
    

 

 

  

 

 

  

 

 

 

Total operating expenses

     7,801   9,082   11,613 
    

 

 

  

 

 

  

 

 

 

Operating profit

     1,084   524   1,873 
    

 

 

  

 

 

  

 

 

 

Finance costs

     830   829   1,077 

Finance income

     (69  (52  (52

Othernon-operating losses / (gains)

   14    82   42   (121

Share of (profit) / loss of associates and joint ventures accounted for using the equity method

   13    (48  (14  38 

Impairment of associates and joint ventures accounted for using the equity method

   13    99   —     —   

Net foreign exchange (gain) / loss

     (157  314   556 
    

 

 

  

 

 

  

 

 

 

Profit / (loss) before tax

     347   (595  375 
    

 

 

  

 

 

  

 

 

 

Income tax expense

   11    635   220   598 
    

 

 

  

 

 

  

 

 

 

Loss for the period from continuing operations

     (288  (815  (223
    

 

 

  

 

 

  

 

 

 

Profit / (loss) after tax for the period from discontinued operations

   6    920   262   (680

Gain on disposal of discontinued operations, net of tax

   6    1,788   —     —   
    

 

 

  

 

 

  

 

 

 

Profit / (loss) for the period from discontinued operations

     2,708   262   (680
    

 

 

  

 

 

  

 

 

 

Profit / (loss) for the period

     2,420   (553  (903
    

 

 

  

 

 

  

 

 

 

Attributable to:

      

The owners of the parent (continuing operations)

     (380  (917  33 

The owners of the parent (discontinued operations)

     2,708   262   (680

Non-controlling interest

   12    92   102   (256
    

 

 

  

 

 

  

 

 

 
     2,420   (553  (903
    

 

 

  

 

 

  

 

 

 

Earnings / (loss) per share from continued operations

      

Basic and diluted, (loss) / profit for the period attributable to ordinary equity holders of the parent

   15   ($0.22 ($0.52  $0.02 

Earnings / (loss) per share from discontinued operations

      

Basic and diluted, profit / (loss) for the period attributable to ordinary equity holders of the parent

   15    $1.55   $0.15  ($0.39

Total earnings / loss per share

      

Basic and diluted, profit / (loss) for the period attributable to ordinary equity holders of the parent

     $1.33  ($0.37 ($0.37

 

*Expenses have been presented based on the nature of the expense in the consolidated income statement other than Selling, general and administrative expenses, which has been presented based on the function of the expense.
**Certain comparative amounts have been reclassified to conform to the current period presentation (Note 8).

Amounts for 2014 have beenre-presented to reflect the reclassification of Italy as discontinued operations.

The accompanying notes are an integral part of these consolidated financial statements.

F-5


VimpelCom Ltd.

VEON Ltd.

Consolidated statement of comprehensive income

for the years ended December 31 2015, 2014 and 2013

 

      Year ended December 31,   Note   2016 2015 2014 
(In millions of U.S. dollars)  Note   2015 2014 2013 

(Loss)/ profit for the period

     (553  (903  (4,088
(In millions of U.S. dollars)            

Profit / (loss) for the period

     2,420   (553)   (903) 
    

 

  

 

  

 

     

 

  

 

  

 

 

Other comprehensive income to be reclassified to profit or loss in subsequent periods

      

Net movement on cash flow hedges (net of tax of US$5, US$5 and US$10 for 2015, 2014 and 2013 respectively)

   17     13   145   100  

Other comprehensive income

      

Items that may be reclassified to profit or loss

      

Net movement on cash flow hedges (net of tax of US$5, US$5 and US$5 for 2016, 2015 and 2014 respectively)

   18    7   13   145 

Foreign currency translation

   22     (1,836 (4,228 (565   23    85   (1,836  (4,228

Other

     31   5    —         6   31   5 

Other comprehensive income items not being reclassified to the income statement in subsequent periods

     —      —      —    

Items reclassified to profit or loss

      

Reclassification of accumulated foreign currency translation reserve to profit or loss on disposal of discontinued operation (net of tax US$0)

   6    (259  —     —   

Reclassification of accumulated cash flow hedge reserve to profit or loss on disposal of discontinued operation (net of tax of US$7)

   6    53   —     —   
    

 

  

 

  

 

     

 

  

 

  

 

 

Other comprehensive loss for the period, net of tax

     (1,792  (4,078  (465     (108  (1,792  (4,078
    

 

  

 

  

 

     

 

  

 

  

 

 

Total comprehensive loss for the period, net of tax

     (2,345  (4,981  (4,553

Total comprehensive profit / (loss) for the period

     2,312   (2,345  (4,981
    

 

  

 

  

 

     

 

  

 

  

 

 

Attributable to:

            

The owners of the parent

     (1,727 (4,633 (3,156     2,233   (1,727  (4,633

Non-controlling interests

     (618 (348 (1,397     79   (618  (348
    

 

  

 

  

 

     

 

  

 

  

 

 
     (2,345  (4,981  (4,553     2,312   (2,345  (4,981
    

 

  

 

  

 

     

 

  

 

  

 

 

 

The accompanying notes are an integral part of these consolidated financial statements.

F-6


VimpelCom Ltd.

VEON Ltd.

Consolidated statement of financial position

as ofat December 31

 

  Note   2016   2015 
(In millions of U.S. dollars)  Note   2015   2014             

Assets

            

Non-current assets

            

Property and equipment

   15     6,239     11,849     16    6,719    6,239 

Intangible assets

   16     2,224     7,717     17    2,257    2,224 

Goodwill

   10     4,223     10,285     10    4,696    4,223 

Investments in associates and joint ventures

   12     201     265     13    2,179    201 

Deferred tax assets

   11     150     575     11    343    150 

Non-current income tax advance

   11     28     91     11    25    28 

Other financial assets

   17     164     602     18    306    164 

Other non-financial assets

   18     105     26  

Other assets

   19    118    105 
    

 

   

 

     

 

   

 

 

Total non-current assets

     13,334     31,410       16,643    13,334 
    

 

   

 

     

 

   

 

 

Current assets

            

Inventories

   19     104     117     20    125    104 

Trade and other receivables

   20     677     1,886     21    685    677 

Other non-financial assets

   18     334     797  

Other assets

   19    439    334 

Current income tax assets

   11     259     219     11    169    259 

Other financial assets

   17     395     266     18    190    395 

Cash and cash equivalents

   21     3,614     6,342     22    2,942    3,614 
    

 

   

 

     

 

   

 

 

Total current assets

     5,383     9,627       4,550    5,383 
    

 

   

 

     

 

   

 

 

Assets classified as held for sale

   6     15,137     5     6    —      15,137 
    

 

   

 

     

 

   

 

 

Total assets

     33,854     41,042       21,193    33,854 
    

 

   

 

     

 

   

 

 

Equity and liabilities

            

Equity

            

Equity attributable to equity owners of the parent

   22,23     3,765     5,006     23,24    5,960    3,765 

Non-controlling interests

   12     129     (1,030   12    83    129 
    

 

   

 

     

 

   

 

 

Total equity

     3,894     3,976       6,043    3,894 
    

 

   

 

     

 

   

 

 

Non-current liabilities

            

Financial liabilities

   17     8,095     23,936     18    8,070    8,095 

Provisions

   24     350     527     25    148    350 

Other non-financial liabilities

   18     95     401  

Other liabilities

   19    44    95 

Deferred tax liabilities

   11     404     1,637     11    331    404 
    

 

   

 

     

 

   

 

 

Total non-current liabilities

     8,944     26,501       8,593    8,944 
    

 

   

 

     

 

   

 

 

Current liabilities

            

Trade and other payables

   17     1,768     4,007       1,744    1,768 

Other non-financial liabilities

   18     1,039     1,930  

Other liabilities

   19    1,236    1,039 

Other financial liabilities

   17     1,693     3,188     18    3,046    1,693 

Current income tax payables

   11     19     72     11    57    19 

Provisions

   24     1,020     1,368     25    474    1,020 
    

 

   

 

     

 

   

 

 

Total current liabilities

     5,539     10,565       6,557    5,539 
    

 

   

 

     

 

   

 

 

Liabilities associated with assets held for sale

   6     15,477     —       6    —      15,477 
    

 

   

 

     

 

   

 

 

Total equity and liabilities

     33,854     41,042       21,193    33,854 
    

 

   

 

     

 

   

 

 

The accompanying notes are an integral part of these consolidated financial statements.

F-7


VimpelCom Ltd.

VEON Ltd.

Consolidated statement of changes in equity

for the years ended December 31 2015, 2014 and 2013

 

  Attributable to equity owners of the parent       
(In millions of U.S. dollars) Number of
shares
outstanding
  Issued
capital
  Capital
Surplus
  Other
capital
reserves
  Retained
earnings
  Foreign
currency
translation
  Total  Non-
controlling
interests
  Total
equity
 

As of January 1, 2015

  1,748,598,146    2    12,746    84    (1,990  (5,836  5,006    (1,030  3,976  
 

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 

Profit/(loss) for the period

   —      —      —      (655  —      (655  102    (553

Other comprehensive income

   —      —      43    —      (1,115  (1,072  (720  (1,792
  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 

Total comprehensive income

   —      —      43    (655  (1,115  (1,727  (618  (2,345
  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 

Dividends declared

   —      —      —      (61  —      (61  (188  (249

Sale of 51% shareholding in Omnium Telecom Algerie, net of tax of US$350 (Note 6)

   —      —      644    —      —      644    1,607    2,251  

Share-based payment transactions and exercise of stock options

  406,502    —      7    (6  —      — ��    1    —      1  

Restructuring of the Company’s ownership in LLC “Sky Mobile” and LLP “KaR-Tel” (Note 6)

   —      —      (98  —      —      (98  358    260  
 

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 

As of December 31, 2015

  1,749,004,648    2    12,753    667    (2,706  (6,951  3,765    129    3,894  
 

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 
   Attributable to equity owners of the parent       
(In millions of U.S. dollars, except for share amounts)  Number of
shares
outstanding
   Issued
capital
   Capital
Surplus*
   Other
capital
reserves*
   Retained
earnings
  Foreign
currency
translation*
  Total  Non-
controlling
interests
  Total
equity
 

As at January 1, 2016

   1,749,004,648    2    12,753    667    (2,706  (6,951  3,765   129   3,894 
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 

Profit / (loss) for the period

     —      —      —      2,328   —     2,328   92   2,420 

Other comprehensive income

     —      —      63    —     (158  (95  (13  (108
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 

Total comprehensive income

     —      —      63    2,328   (158  2,233   79   2,312 
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 

Dividends declared (Note 24)

     —      —      —      (61  —     (61  (106  (167

Changes in a parent’s ownership interest in a subsidiary that do not result in a loss of control

     —      —      23    —     —     23   (19  4 
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 

As at December 31, 2016

   1,749,004,648    2    12,753    753    (439  (7,109  5,960   83   6,043 
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 

 

  Attributable to equity owners of the parent       
(In millions of U.S. dollars) Number of
shares
outstanding
  Issued
capital
  Capital
Surplus
  Other
capital
reserves
  Retained
earnings
  Foreign
currency
translation
  Total  Non-
controlling
interests
  Total
equity
 

As of January 1, 2014

  1,748,243,739    2    12,732    (42  (1,286  (1,673  9,733    (655  9,078  
 

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 

Profit/(loss) for the period

   —      —      —      (647  —      (647  (256  (903

Other comprehensive income

   —      —      138    —      (4,124  (3,986  (92  (4,078
  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 

Total comprehensive income

   —      —      138    (647  (4,124  (4,633  (348  (4,981
  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 

Dividends declared

   —      —      —      (58  —      (58  (21  (79

Changes in a parent’s ownership interest in a subsidiary that do not result in a loss of control

   —      —      (7  —      (39  (46  (10  (56

Exercise of stock options

  354,407    —      7    (4  —      —      3    —      3  

Share-based payment transactions

   —      7    (1  1    —      7    —      7  

Acquisition of non-controlling interest

   —      —      —      —      —      —      4    4  
 

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 

As of December 31, 2014

  1,748,598,146    2    12,746    84    (1,990  (5,836  5,006    (1,030  3,976  
 

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 
*Please refer to Note 23 for further description of the nature of the account

 

   Attributable to equity owners of the parent       
(In millions of U.S. dollars, except for share amounts)  Number of
shares
outstanding
   Issued
capital
   Capital
Surplus*
   Other
capital
reserves*
  Retained
earnings
  Foreign
currency
translation*
  Total  Non-
controlling
interests
  Total
equity
 

As at January 1, 2015

   1,748,598,146    2    12,746    84   (1,990  (5,836  5,006   (1,030  3,976 
  

 

 

   

 

 

   

 

 

   

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 

Profit / (loss) for the period

     —      —      —     (655  —     (655  102   (553

Other comprehensive income

     —      —      43   —     (1,115  (1,072  (720  (1,792
  

 

 

   

 

 

   

 

 

   

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 

Total comprehensive income

     —      —      43   (655  (1,115  (1,727  (618  (2,345
  

 

 

   

 

 

   

 

 

   

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 

Dividends declared

     —      —      —     (61  —     (61  (188  (249

Sale of 51% shareholding in Omnium Telecom Algerie, net of tax of US$350 (Note 6)

     —      —      644   —     —     644   1,607   2,251 

Share-based payment transactions and exercise of stock options

   406,502    —      7    (6  —     —     1   —     1 

Restructuring of the Company’s ownership in LLC “Sky Mobile” and LLP“KaR-Tel” (Note 6)

     —      —      (98  —     —     (98  358   260 
  

 

 

   

 

 

   

 

 

   

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 

As at December 31, 2015

   1,749,004,648    2    12,753    667   (2,706  (6,951  3,765   129   3,894 
  

 

 

   

 

 

   

 

 

   

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 

*Please refer to Note 23 for further description of the nature of the account

The accompanying notes are an integral part of these consolidated financial statements.

F-8


VimpelCom Ltd.

VEON Ltd.

Consolidated statement of changes in equity (continued)

 

  Attributable to equity owners of the parent       
(In millions of U.S. dollars) Number of
shares
  Issued
capital
  Capital
Surplus
  Other
capital
reserves
  Retained
earnings
  Foreign
currency
translation
  Total  Non-
controlling
interest
  Total
equity
 

As of January 1, 2013

  1,619,202,678    2    11,332    (221  4,153    (1,020  14,246    503    14,749  
 

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 

Profit/(loss) for the period

   —      —      —      (2,625  —      (2,625  (1,463  (4,088

Total other comprehensive income /(loss)

   —      —      100    12    (643  (531  66    (465
  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 

Total comprehensive income /(loss)

   —      —      100    (2,613  (643  (3,156  (1,397  (4,553
  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 

Preferred shares conversion

  128,532,000    —      1,392    —      —      —      1,392    —      1,392  

Dividends

   —      —      —      (2,780  —      (2,780  —      (2,780

Acquisitions

   —      (7  (12  (21  —      (40  53    13  

Divestments

   —      —      —      (25  —      (25  25    —    

Changes in a parent’s ownership interest in a subsidiary that do not result in a loss of control

   —      —      91    —      (10  81    161    242  

Other changes

  509,061    —      15    —      —      —      15    —      15  
 

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 

As of December 31, 2013

  1,748,243,739    2    12,732    (42  (1,286  (1,673  9,733    (655  9,078  
 

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 
  Attributable to equity owners of the parent       
(In millions of U.S. dollars, except for share amounts) Number of
shares
outstanding
  Issued
capital
  Capital
Surplus*
  Other
capital
reserves*
  Retained
earnings
  Foreign
currency
translation*
  Total  Non-
controlling
interests
  Total
equity
 

As at January 1, 2014

  1,748,243,739   2   12,732   (42  (1,286  (1,673  9,733   (655  9,078 

Profit / (loss) for the period

   —     —     —     (647  —     (647  (256  (903

Other comprehensive income

   —     —     138   —     (4,124  (3,986  (92  (4,078
 

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 

Total comprehensive income

   —     —     138   (647  (4,124  (4,633  (348  (4,981
 

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 

Dividends declared

   —     —     —     (58  —     (58  (21  (79

Changes in a parent’s ownership interest in a subsidiary that do not result in a loss of control

   —     —     (7  —     (39  (46  (10  (56

Exercise of stock options

  354,407   —     7   (4  —     —     3   —     3 

Share-based payment transactions

   —     7   (1  1   —     7   —     7 

Acquisition ofnon-controlling interest

   —     —     —     —     —     —     4   4 
 

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 

As at December 31, 2014

  1,748,598,146   2   12,746   84   (1,990  (5,836  5,006   (1,030  3,976 
 

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 

*Please refer to Note 23 for further description of the nature of the account

 

The accompanying notes are an integral part of these consolidated financial statements.

F-9


VimpelCom Ltd.

VEON Ltd.

Consolidated statement of cash flows

for the years ended December 31 2015, 2014 and 2013

 

      Year ended December 31, 
  Note   2015 2014 2013 
(In millions of U.S. dollars)              Note   2016 2015 2014 

Operating activities

            

(Loss) for the year from continuing operations

     (815 (223 (3,455     (288  (815  (223

Tax expense

   11     220   598   1,813     11    635   220   598 

(Loss)/ profit before tax

     (595  375    (1,642

Profit / (loss) before tax

     347   (595  375 
    

 

  

 

  

 

     

 

  

 

  

 

 

Non-cash adjustment to reconcile profit before tax to net cash flows:

      

Non-cash adjustment to reconcile profit before tax to net cash flows:

 

    

Depreciation

     1,550   1,996   2,245     16    1,439   1,550   1,996 

Amortization

     517   647   808     17    497   517   647 

Impairment loss

   10     245   976   2,963     10    192   245   976 

Loss on disposals of non-current assets

     39   68   93       20   39   68 

Finance income

     (52 (52 (90     (69  (52  (52

Finance costs

     829   1,077   1,213       830   829   1,077 

Other non-operating losses /(gains)

   13     42   (121 (84

Shares of losses of associates and joint ventures accounted for using the equity method

   12     (14 38   12  

Net foreign exchange loss

     314   556   159  

Othernon-operating losses / (gains)

   14    82   42   (121

Share of loss / (profit) of associates and joint ventures accounted for using the equity method

   13    (48  (14  38 

Impairment of associates and joint ventures accounted for using the equity method

   13    99   —     —   

Net foreign exchange (gain) / loss

     (157  314   556 

Movements in provisions and pensions

     (185 110   1,413       (645  (185  110 

Working capital adjustments:

            

Changes in trade and other receivables and prepayments

     (287 (2 102       (129  (287  (2

Changes in inventories

     (43 15   (40     (13  (43  15 

Changes in trade and other payables

     173   327   (26     (107  173   327 

Interest paid

     (807 (1,002 (1,043     (789  (807  (1,002

Interest received

     49   47   39       63   49   47 

Income tax paid

     (671 (442 (1,089     (420  (671  (442

Net cash flows from operating activities of discontinued operations

     929   666   1,318       683   929   666 
    

 

  

 

  

 

     

 

  

 

  

 

 

Net cash flows from operating activities

     2,033    5,279    6,351       1,875   2,033   5,279 
    

 

  

 

  

 

     

 

  

 

  

 

 

Investing activities

            

Proceeds from sale of property, plant and equipment and intangible assets

     18   22   40       15   18   22 

Purchase of property, plant and equipment and intangible assets

     (2,207 (3,501 (2,903     (1,651  (2,207  (3,501

Loans granted

     (102 (23 (118     —     (102  (23

Repayment of loans granted

     101   110    —         —     101   110 

Receipts from/(payments on) deposits

   17     (361 290   (316

Receipts from investments in financial assets

     74   38   (12

Receipts from / (payments on) deposits

     19   (361  290 

(Payments for) / receipts from investments in financial assets

     (87  74   38 

Acquisition of subsidiaries, net of cash acquired

   6    7   (17  —   

Proceeds from sale of shares in subsidiaries, net of cash disposed

     —     69   83     6    (325  —     69 

Receipt of dividends

     —     2   63       —     —     2 

Acquisition of subsidiaries, net of cash acquired

     (17  —     2  

Net cash flow used in investing activities of discontinued operations

     (140 (984 (1,052     (649  (140  (984
    

 

  

 

  

 

     

 

  

 

  

 

 

Net cash flows used in investing activities

     (2,634  (3,977  (4,213     (2,671  (2,634  (3,977
    

 

  

 

  

 

     

 

  

 

  

 

 

Financing activities

            

Net proceeds from exercise of share options and purchase of treasury shares

     2   3    —         —     2   3 

Acquisition of non-controlling interest

     (4  —     (13     (5  (4  —   

Proceeds from borrowings net of fees paid*

     2,052   5,859   3,447  

Proceeds from borrowings, net of fees paid*

     1,882   2,052   5,859 

Repayment of borrowings

     (4,840 (3,765 (3,105     (1,816  (4,840  (3,765

Proceeds from sale of non-controlling interest net of fees paid

     2,307    —      —    

Proceeds from sale ofnon-controlling interest, net of fees paid

     —     2,307   —   

Dividends paid to equity owners of the parent

     (61 (71 (4,055   24    (61  (61  (71

Dividends paid to non-controlling interests

     (188 (19  —       24    (106  (188  (19

Share capital issued and paid

     —      —     1,393  

Net cash flow used/from in financing activities of discontinued operations

     (707 (678 (242

Net cash flow used in financing activities of discontinued operations

     (20  (707  (678
    

 

  

 

  

 

     

 

  

 

  

 

 

Net cash flows generated from/(used in) financing activities

     (1,439  1,329    (2,575     (126  (1,439  1,329 
    

 

  

 

  

 

     

 

  

 

  

 

 

Net increase (decrease) in cash and cash equivalents

     (2,040 2,631   (437

Net (decrease) / increase in cash and cash equivalents

     (922  (2,040  2,631 

Net foreign exchange difference

     (374 (743 (58     (64  (374  (743

Cash and cash equivalents re-classified as held for sale

     (314  —      —    

Opening balance of cash and cash equivalents of disposal group classified as held for sale

     314   —     —   

Cash and cash equivalents classified as held for sale

     —     (314  —   

Cash and cash equivalents at beginning of period

   21     6,342   4,454   4,949     22    3,614   6,342   4,454 
    

 

  

 

  

 

     

 

  

 

  

 

 

Cash and cash equivalents at end of period**

   21     3,614    6,342    4,454     22    2,942   3,614   6,342 
    

 

  

 

  

 

     

 

  

 

  

 

 

 

*Fees paid for the borrowingborrowings were equal to US$31 (2015: US$6, (2014:2014: US$56, 2013: US$31)56)
**TheRefer to Note 22 for details regarding restricted cash balances as of December 31, 2015 in Uzbekistan of US$495 (2014: US$532, 2013: US$256) and in Ukraine of US$4 (2014: US$116, 2013: US$ nil) are restricted due to local government or central bank regulations (Note 21).balances.

Amounts for 2014 and 2013 have been restatedre-presented to reflect the classification of Italy as held for sale and discontinued operation.

The accompanying notes are an integral part of these consolidated financial statements.

F-10

1 General information


1General information

VimpelComVEON Ltd. (“VimpelComVEON”, the “Company”, and together with its consolidated subsidiaries, the “Group” or “we”) was incorporated in Bermuda on June 5, 2009. The registered office of VimpelComVEON is Victoria Place, 31 Victoria Street, Hamilton HM 10, Bermuda. VimpelCom’sVEON’s headquarters and principal place of business is located at Claude Debussylaan 88, 1082 MD Amsterdam, the Netherlands.

The Company has changed its name from VimpelCom Ltd. to VEON Ltd., effective as of March 30, 2017.

The consolidated financial statements are presented in United States dollars (“U.S. dollar” or “US$). In these notes, U.S. dollar amounts are presented in millions, except for share and per share (or American Depository SharesShare (“ADS”)) amounts and as otherwise indicated.

VimpelCom’sVEON’s ADSs are listed on the NASDAQ Global Select Market (“NASDAQ”).

TheShare information

As at December 31, 2016, the Company’s largest shareholders L1T VIP Holdings S.à r.l. (“LetterOne”) and the remaining free float are as follows:

Shareholder

  Common shares   % of common and voting shares 

L1T VIP Holdings S.à r.l. (“LetterOne”)

   840,625,001    47.9

Telenor East Holding II AS (“Telenor”)

   416,703,840    23.7

Stichting Administratiekantoor Mobile Telecommunications Investor (“Stichting”)

   145,947,562    8.3

Free Float

   353,454,732    20.1
  

 

 

   

 

 

 

Total outstanding common shares

   1,756,731,135    100
  

 

 

   

 

 

 

Of which:

    

Shares held by the Company or its subsidiaries (“Treasury shares”)

   7,726,487    0.4

As at April 15, 2016, pursuant to the terms of the Company’sbye-laws, the 305,000,000 preferred shares held by Telenor East Holding II AS (“Telenor”),had been redeemed by the Company at a redemption price of US$0.001 per share and their respective affiliates, beneficially own,are no longer outstanding.

On September 21, 2016 and September 27, 2016, Telenor completed the sale of 142,500,000 and 21,375,000 American Depositary Shares, respectively, in total representing approximately 9.3% of VEON’s total outstanding common shares. Further, on September 21, 2016, Telenor also issued a US$1 billion 0.25%3-year bond that is guaranteed by the aggregate,ultimate parent company of Telenor, Telenor ASA, and exchangeable under certain circumstances for up to a total of 204,081,633 ADS of VEON.

On March 31, 2016, LetterOne announced the transfer of 145,947,562 VEON ADS (representing approximately 90.9%8.3% of ourVEON’s total outstanding votingcommon shares) to Stichting Administratiekantoor Mobile Telecommunications Investor. However, LetterOne is entitled to the economic benefits (dividend payments, other distributions and sale proceeds) of such common shares.

For more information related to shares (Note 25).of VEON please refer to Notes 23, 24 and 26.

VimpelComNature of operations and principal activities

VEON earns revenues by providing voice and datatelecommunication services through a range of traditional and broadband mobile and fixed-line technologies.

As ofat December 31, 2015,2016, the Company operated telecommunications services in Russia, Italy,Pakistan, Algeria, Kazakhstan,Bangladesh, Ukraine, Pakistan, Bangladesh,Uzbekistan, Kazakhstan, Armenia, Tajikistan, Uzbekistan, Georgia, Kyrgyzstan and Laos. The Company also holds an equity shareholdingLaos, and in Italy via a company operating in Zimbabwe. See also Note 6 for significant transactions affecting Italy, Pakistan and Zimbabwe.50/50 joint venture.

During 2015,

On November 5, 2016 VEON finalized the Company recorded a provision fortransaction of combining the investigations relating to the Company’s operations in Uzbekistan in the amount of US$900 (Note 24).

During 2015, the Company also classified its operations in Italy as an asset held for sale and discontinued operation following the signing of an agreementinto a new 50/50 joint venture with CK Hutchison Holdings Ltd., the parent company of 3 Italia S.p.A. (“3 Italia”), on August. Please refer to Note 6 2015 to combinefor further details in respect of this transaction, as well as significant transactions affecting Pakistan and Zimbabwe.

During the Company’s operations in Italy with 3 Italia in a 50/50 joint venture (Note 6).

Severalyear 2016, several local currencies demonstrated significant volatility against the U.S. dollar, in 2015, which impacted the Company’sGroup’s financial position and results of operations followingupon the translation ofnon-U.S. currency amounts into U.S. dollars for consolidation purposes. In particular, in U.S. dollar terms, the devaluation of local currencies caused a 30%8% decrease in total revenue for the Group during 20152016 as compared with 2014. See also2015. Please refer to Note 5 for further details regarding foreign currency sensitivities.

In addition, the foreign exchange rate used to translate the local currency in Uzbekistan into U.S. dollars for consolidation purposes is an official rate published by the Central Bank of the Republic of Uzbekistan. However, this exchange rate is not achievable in expatriating funds out of the country due to restrictions imposed by the local government. The net assets of our business in Uzbekistan represented US$1,281910 of the totalnet assets in the Company’s statement of financial position as ofat December 31, 2015.2016 (US$891 as at December 31, 2015). However, if the Company applied the exchange rate implied by market transactions, instead ofrather than the exchange rate used to translate the local currency into U.S. dollars, we believe the assets ofheld in Uzbekistan would decrease significantly in U.S. dollar terms.

2Basis of preparation of the consolidated financial statements

2 Basis of preparation of the consolidated financial statements

Basis of preparation

These consolidated financial statements have been prepared in accordance with International Financial Reporting Standards (“IFRS”) as issued by the International Accounting Standards Board (“IASB”IASB), effective at the time of preparing the consolidated financial statements and applied by VimpelCom.VEON. The consolidated financial statements have been prepared on a historical cost basis, unless disclosed otherwise.

The preparation of these consolidated financial statements has required management to apply accounting policies and methodologies based on complex and subjective judgments, estimates based on past experience and assumptions determined to be reasonable and realistic based on the related circumstances.circumstances (Note 3 and Note 4). The use of these judgements andjudgments, estimates and assumptions affects the amounts reported in the statement of financial position, the income statement, statement of cash flows, statement of changes in equity, as well as the notes. The final amounts for items for which estimates and assumptions were made in the consolidated financial statements may differ from those reported in these statements due to the uncertainties that characterize the assumptions and conditions on which the estimates are based.

Certain comparative amounts have been reclassified to conform to the current period presentation.

Basis of consolidation

The consolidated financial statements comprise the financial statements of the Company and its subsidiaries. Subsidiaries are all entities (including structured entities) over which the Company has control. Please refer to Note 12 for a list of significant subsidiaries.

Inter-companyIntercompany transactions, balances and unrealized gains or losses on transactions between Group companies are eliminated. When necessary, amounts reported by subsidiaries have been adjusted to conform with the Group’s accounting policies.

The Company’s investments in its associates and joint ventures are accounted for usingWhen the equity method. Under the equity method, the investment in an associate orGroup ceases to consolidate a joint venture is initially recognized at cost. The carrying amount of the investment is adjustedsubsidiary due to recognize changes in the Company’s share of net profit after tax, other comprehensive income and equity of the associate or joint venture since the acquisition date.

Transactions with non-controlling interests that do not result in loss of control, are accounted for as equity transactions – that is, as transactions with the owners in their capacity as owners. The difference between fair value of any consideration paid and the relevant share acquired of the carrying value of net assets of the subsidiary is recorded in equity. Gains or losses on disposals to non-controlling interests are also recorded in equity.

If the Company loses control over a subsidiary, it derecognizes the related subsidiary’s assets (including goodwill), liabilities,non-controlling interest and other components of equity whileare de-recognized. This may mean that amounts previously recognized in other comprehensive income are reclassified to profit or loss.

Any consideration received is recognized at fair value, and any investment retained isre-measured to its fair value and this fair value becomes the initial carrying amount for the purposes of subsequently accounting for the retained interest. Any resultant gain or loss is recognized in the income statement. Any investment retained is recognized

Foreign currency translation

The consolidated financial statements of the Group are presented in U.S. dollars. Each entity in the Group determines its own functional currency and amounts included in the financial statements of each entity are measured using that functional currency.

Upon consolidation, the assets and liabilities measured in the functional currency are translated into U.S. dollars at fair value.

exchange rates prevailing on the balance sheet date; whereas revenue, expenses, gains and losses are translated into U.S. dollars at historical exchange rates prevailing on the transaction dates. The income statement amounts are translated using the average exchange rates for the period. Translation adjustments resulting from the process of translating financial statements into U.S. dollars are reported in other comprehensive income, a separate component of equity (i.e. cumulative translation adjustment).

3Significant accounting policies
3 Significant accounting policies that relate to the consolidated financial statements as a whole

Accounting policies are included in the relevant notes to these consolidated financial statements.

New accounting pronouncements not yet adopted by the Company

The following are significant and relevant new standards that are issued, but not yet effective, up to the date of the issuance of the Group’s financial statements, and which have not been early adopted by the Company:

 

  

IFRS 15, ‘Revenue from contracts with customers. The standard replaces IAS 18 ‘Revenue’ and IAS 11 ‘Construction contracts’ and related interpretations. The standard is effective for annual periods beginning on or after January 1, 2018. The primary impact on revenue reporting will be that when the Group sells subsidized devices together with airtime service agreements to customers, revenue allocated to equipment and recognized when control of the device passes to the customer will increase and revenue recognized as services are delivered will reduce. In addition, certain incremental costs incurred in acquiring a contract with a customer will be deferred onin the balance sheetconsolidated statement of financial position and amortized as revenue is recognized under the related contract; this will generally lead to the later recognition of charges for some commissions payable to third party dealers and employees. The Group is in the process of assessingcontinuing to assess the impact of IFRS 15. The highlighted changes may have a15, however, based on the analysis performed so far, the Company does not expect any material impact on revenue recognition due to currently existing product offering (i.e.pre-paid service offering). However, the consolidated income statement and consolidated statementCompany does expect potential impact stemming from capitalization of financial position upon adoption of IFRS 15costs incurred in 2018.acquiring a contract with a customer.

 

  

IFRS 9, ‘Financial instruments. It replaces the guidance in IAS 39 that relates toFinancial Instruments: Recognition and Measurement’ regarding the classification and measurement of financial instruments. The standard is effective for accounting periods beginning on or after January 1, 2018. The Group has yet to assess the impact of IFRS 9’s impact,9, which may have abe material impact onto the consolidated income statement and consolidated financial position upon adoption in 2018.

 

IFRS 16, ‘Leases’. It replaces the guidance in IAS 17 whereby most of the operating leases will be recorded on

IFRS 16,Leases replaces the guidance in IAS 17Leases whereby the most material impact will be the elimination of the distinction between “operating” and “finance” leases and the requirement to report all leases within the statement of financial position. The standard is effective for accounting periods beginning on or after January 1, 2019. The Group has yet to assess the impact of IFRS 16, which may be material to the consolidated income statement and consolidated financial position upon adoption in 2019.

4 Significant accounting periods beginning on or after January 1, 2019. The Group has yet to assess the impact of IFRS 16, which may have a material impact on the consolidated income statementjudgments, estimates and consolidated financial position upon adoption in 2019.

Future changes in IFRSassumptions

IFRSs are continuously undergoing a process of revision, with a view to increasing harmonization of accounting rules internationally. Proposals to issue new IFRSs or amendments to IFRS, as yet unpublished, including standards as discussed above, or other topics may change standards and may therefore affect the accounting policies applied by VimpelCom in future periods.

Foreign currency translation

The consolidated financial statements of the Group are presented in U.S. dollars. Each entity in the Group determines its own functional currency and amounts included in the financial statements of each entity are measured using that functional currency.

Upon consolidation, the assets and liabilities of foreign operations are translated into U.S. dollars at the rate of exchange prevailing at the reporting date and their income statements are translated at the weighted average exchange rate for the period, with the difference recognized in the currency translation reserve.

Revenue recognition

VimpelCom generates revenue from providing voice, data and other telecommunication services through a range of wireless, fixed and broadband Internet services, as well as selling equipment and accessories. Products and services may be sold separately or in bundled packages.

Generally, revenue for products is recorded when the equipment is sold or upon transfer of the associated risks and rewards, and revenue for services is recorded when the services are rendered. Revenue for bundled packages is recorded based on the relative fair value allocation of each component in the bundle.

Wireless services

Service revenue includes revenue from airtime charges from contract and prepaid customers, monthly contract fees, interconnect revenue, roaming charges and charges for value added services (“VAS”). VAS includes short messages (“SMS”), multimedia messages (“MMS”), caller number identification, call waiting, data transmission, mobile internet, downloadable content, mobile finance services, machine-to-machine and other services. The content revenue relating to VAS is presented net of related costs when the Company acts as an agent of the content providers and gross when the Company acts as the primary obligor of the transaction.

More specifically, the accounting for revenue sharing agreements and delivery of content depends on the analysis of the facts and circumstances surrounding these transactions, which will determine if the revenue is recognized gross or net.

VimpelCom charges customers a fixed monthly fee for the use of certain services. Such fees are recognized as revenue in the respective month when earned.

Service revenue is generally recognized when the services (including VAS and roaming revenue) are rendered. Sales of prepaid cards, used as a method of cash collection, is accounted for as customer advances for future services and the respective revenue is deferred until the customer uses the airtime. Prepaid cards might not have expiration dates but are subject to statutory expiration periods, and unused prepaid balances are added to service revenue based on an estimate of the expected balance that will expire unused.

Some tariffs include bundle rollovers which effectively allow customers to rollover unused minutes from one month to the following month. For these tariffs, the portion of the access fee representing the fair value of the rolled over minutes is deferred until the service is delivered.

Sales of equipment

Revenue from mobile equipment sales, such as handsets, are recognized in the period in which the equipment is sold to either a network customer or, if sold via an intermediary, when the significant risks and rewards associated with the device have passed to the intermediary and the intermediary has no general right of return or if a right of return exists, when such right has expired.

Interconnect and roaming revenue

Interconnect revenue (transit traffic) is generated when the Group receives traffic from mobile or fixed customers of other operators and that traffic terminates on VimpelCom’s network. Revenue is recognized on a gross or net basis depending on the amount of control over the traffic routing and hence exposure to risks and rewards.

The Group recognizes mobile usage and roaming service revenue based on minutes of traffic processed or contracted fee schedules when the services are rendered. Roaming revenue include both revenue from VimpelCom customers who roam outside of their home country network and revenue from other wireless carriers for roaming by their customers on VimpelCom’s network. Revenue due from foreign carriers for international roaming calls are recognized in the period in which the call occurs.

Fixed-line services

Revenue from traditional voice services and other service contracts is accounted for when the services are provided. Revenue from Internet services is measured primarily by monthly fees and internet-traffic volume which has not been included in monthly fees. Payments from customers for fixed-line equipment are not recognized as revenue until installation and testing of such equipment are completed and the equipment is accepted by the customer. Domestic Long Distance/International Long Distance (“DLD/ILD”) and zonal revenue are recorded gross or net depending on the contractual arrangements with the end-users.

Connection fees

VimpelCom defers upfront telecommunications connection fees. The deferral of revenue is recognized over the estimated average customer life or the minimum contractual term, whichever is shorter. The Company also defers direct incremental costs related to connection fees for fixed line customers, in an amount not exceeding the revenue deferred.

Multiple elements agreements (“MEA”)

MEA are agreements under which VimpelCom provides more than one service. Services/ products may be provided or ‘bundled’ under different agreements or in groups of agreements which are interrelated to such an extent that, in substance, they are elements of one agreement. In the event of an MEA, each element is accounted for separately if it can be distinguished from the other elements and has a fair value on a standalone basis. The customer’s perspective is important in determining whether the transaction contains multiple elements or is just a single element arrangement. The relative fair value method is applied in determining the value to be allocated to each element of an MEA. Fair value is determined as the selling price of the individual item. If an item has not been sold separately by the Group yet, but is sold by other suppliers, the fair value is the price at which the items are sold by the other suppliers.

Dealer commissions

Dealer commissions are expensed in the consolidated income statement when the services are provided unless they meet the definition of an asset.

Taxation

Income tax expense represents the aggregate amount determined on the profit for the period based on current tax and deferred tax.

In cases when the tax relates to items that are charged to other comprehensive income or directly to equity, the tax is also charged respectively to other comprehensive income or directly to equity.

Uncertain tax positions

The Group’s policy is to comply with the applicable tax regulations in the jurisdictions in which its operations are subject to income taxes. The Group’s estimates of current income tax expense and liabilities are calculated assuming that all tax computations filed by the Company’s subsidiaries will be subject to a review or audit by the relevant tax authorities. The Company and the relevant tax authorities may have different interpretations of how regulations should be applied to actual transactions (Note 24 and 26). Such uncertain tax positions are accounted for in accordance with IAS 12 ‘Income Taxes’ or IAS 37 ‘Provisions, Contingent Liabilities and Contingent Assets’ depending on the type of tax in question.

Deferred taxation

Deferred taxes are recognized using the liability method and thus are computed as the taxes recoverable or payable in future periods in respect of deductible or taxable temporary differences (Note 11).

Property and equipment

Property and equipment are stated at cost, net of accumulated depreciation and accumulated impairment losses, if any.

Depreciation is calculated on a straight-line basis over the estimated useful lives of the assets as follows:

Telecommunication equipment 3—20 years;

Buildings and constructions 10—50 years;

Office and measuring equipment 3—10 years; and

Other equipment 3—10 years.

Equipment acquired under a finance lease arrangement is depreciated on a straight-line basis over its estimated useful life or the lease term, whichever is shorter.

Each asset’s residual value, useful life and method of depreciation is reviewed at the end of each financial year and adjusted prospectively, if necessary.

Borrowing costs

Borrowing costs directly attributable to the acquisition, construction or production of a qualifying asset that necessarily takes a substantial period of time (longer than six months) to get ready for its intended use are capitalized as part of the cost of the respective qualifying assets. All other borrowing costs are expensed in the period incurred.

Intangible assets (excluding Goodwill)

Intangible assets acquired separately are measured initially at cost, and are subsequently measured at cost less accumulated amortization and impairment losses.

Intangible assets with a finite useful life are amortized over the estimated useful life as follows:

licenses and other significant contractual intangibles are amortized with the straight-line method over the contractual life of the asset as defined by the license or other agreement;

intangible assets associated with customer relationships are generally amortized with a declining balance amortization pattern based on the value contribution brought by customers; and

other intangible assets are amortized with the straight-line method over an estimated useful life not exceeding 5 years.

The amortization period and the amortization method for an intangible asset with a finite useful life are reviewed at least annually.

Goodwill

Goodwill is recognized for the future economic benefits arising from net assets acquired that are not individually identified and separately recognized.

Goodwill is not amortized but is tested for impairment annually and as necessary when circumstances indicate that the carrying value may be impaired.

The Company bases its impairment calculation on detailed budgets and forecast calculations which are prepared separately for each of the Company’s cash generating units (“CGUs”). These budgets and forecast calculations are available for a period of five years. For longer periods, a long-term growth rate is applied in order to project future cash flows after the fifth year. See Note 10 for further details about the carrying amount of goodwill and CGUs.

Leases

Leases are classified as finance leases whenever the terms of the lease transfer substantially all the risks and rewards associated with ownership of the leased asset to VimpelCom. All other leases are classified as operating leases. The determination of whether an arrangement is, or contains, a lease is based on the substance of the arrangement at the inception date, or when the terms of the agreement are modified.

Finance leases

At the commencement of a finance lease term, VimpelCom recognizes the assets and liabilities in its statement of financial position at amounts equal to the fair value of the leased property or, if lower, the present value of the minimum lease payments as determined at the inception of the lease. The corresponding liability to the lessor is included in the statement of financial position as a finance lease obligation.

The discount rate used in calculating the present value of the minimum lease payments is the interest rate implicit in the lease. If there is no interest rate in the lease, the Company’s incremental borrowing rate is used. Any initial direct costs of VimpelCom related to the lease are added to the amount recognized as an asset.

Operating leases

The rental payable under operating leases is recognized as an operating lease expenses in the income statement on a straight-line basis over the lease term unless another systematic basis is more representative of the time pattern of VimpelCom’s benefit. No asset is capitalized. If the periodic payments or part of the periodic payments has been prepaid, the Company recognizes these prepayments in the statement of financial position as other non-financial assets.

Impairment of assets

Property and equipment, intangible assets and investments in associates and joint ventures are tested for impairment. The Company assesses, at the end of each reporting period, whether there are any indicators that an asset may be impaired. If there are such indicators (i.e. asset becoming idle, damaged or no longer in use), the Company estimates the recoverable amount of the asset.

Impairment losses of continuing operations are recognized in the income statement in a separate line item.

Trade and other receivables

Trade and other receivables are measured at amortized cost and include invoiced amounts less appropriate allowances for estimated uncollectible amounts. Estimated uncollectible amounts are based on the ageing of the receivable balances, payment history and other evidence of collectability. Receivable balances are written off when management deems them not to be collectible.

Cash and cash equivalents

Cash and cash equivalents are held for the purpose of meeting short-term cash commitments rather than for investment or other purposes and are comprised of cash at banks and on hand and highly liquid investments that are readily convertible to known amounts of cash, are subject to only an insignificant risk of changes in value and have an original maturity of less than three months.

Inventory

Inventory is measured at the lower of cost and net-realizable value and carried at the weighted average cost basis.

Provisions

Provisions are recognized when the Group has a present obligation (legal or constructive) as a result of a past event, it is probable that an outflow of resources embodying economic benefits will be required to settle the obligation and a reliable estimate can be made of the amount of the obligation. Provisions are discounted using a current pre-tax rate if the time value of money is significant.

Financial instruments and hedging

The Company applies cash flow hedge accounting using financial instruments (usually derivatives) to mitigate all or some of the risk of a hedged item. Any gains or losses on the hedging instrument (a derivative) are initially included in other comprehensive income. The amount included in other comprehensive income is the lesser of the fair value of the hedging instrument and the hedged item. Where the hedging instrument has a fair value greater than the hedged item, the excess is recorded in the income statement as ineffectiveness. Gains or losses deferred in other comprehensive income are reclassified to the income statement when the hedged item affects the income statement.

Any derivative instruments for which no hedge accounting is applied are recorded at fair value with any fair value changes recognized directly in the income statement.

Non-current assets (or disposal groups) held for sale and discontinued operations

Non-current assets (or disposal groups) are classified as held for sale if their carrying amount will be recovered principally through a sale transaction or loss of control rather than through continuing use and a sale is considered highly probable. They are measured at the lower of their carrying amount and fair value less costs to sell.

Non-current assets (including those that are part of a disposal group) are not depreciated or amortized while they are classified as held for sale.

Assets and liabilities of a disposal groups) classified as held for sale are presented separately from the other assets in the balance sheet. The liabilities of a disposal group classified as held for sale are presented separately from other liabilities in the balance sheet.

A discontinued operation is a component is classified as held for sale and that represents a separate major line of business or geographical area of operations.

Discontinued operations are excluded from the results of continuing operations and are presented as a single amount in the income statement. Additional disclosures are provided in Note 6. All other notes to the financial statements include amounts for continuing operations, unless otherwise mentioned.

4Significant accounting judgments, estimates and assumptions

Accounting judgments

Revenue Recognition

The Group’s revenue consists primarily consists of revenue from sale of telecommunications services and periodic subscriptions. The Group offers customers, via multiple element agreements (‘bundles’) or otherwise, a number of different services with different price plans, and provides discounts in various types and forms, often in connection with different campaigns, over the contractual or average customer relationship period. Determining the fair value of each deliverable can require complex estimates due to the nature of the goods and services provided. The Group also sells wholesale products to other operators and vendors in different countries and across borders. Management has to make estimates related to revenue recognition, relying to some extent on information from other third party operators regarding values of services delivered. Management also makes estimates for the final outcome in instances where the other parties dispute the amounts charged. Furthermore, management has to estimate the average customer relationship for revenue that is initially recognized as deferred revenue in the statement of financial position and is thereafter recognized in the income statement over a future period, for example, revenue from connection fees. Management also applies judgment in evaluating gross or net presentation of revenue and associated fees. In this case, among others, the main factor is whether the Company is considered as the primary obligor in the transactions, and the extent of latitude in establishing prices.

See Note 8 for further information regarding revenue recognized by the Company.

Impairment ofnon-current assets

The Group has made significant investments in property and equipment, intangible assets, goodwill and other investments.

Estimating recoverable amounts of assets and cash generating units (“CGUs”) must, in part, be based on management’s evaluations, including the determination of the appropriate CGUs, the relevant discount rate, estimatesestimation of future performance, the revenue generatingrevenue-generating capacity of the assets, timing and amount of future purchases of property and equipment, assumptions of the future market conditions and the long-term growth rate into perpetuity (terminal value). In doing this, management needs to assume a market participant perspective. Changing the assumptions selected by management, in particular, the discount rate and growth rate assumptions used to estimate the recoverable amounts of assets, could significantly impact the Group’s impairment evaluation and hence results.

A significant part of the Group’s operations is in countries with emerging markets. The political and economic situation in these countries may change rapidly and recession may potentially have a significant impact on these countries.On-going recessionary effects in the world economy and increased macroeconomic risks impact our assessment of cash flow forecasts and the discount rates applied.

There are significant variations between different markets with respect to growth, mobile penetration, average revenue per user (“ARPU”), market share and similar parameters, resulting in differences in operating margins. The future developmentsdevelopment of operating margins areis important in the Group’s impairment assessments, and the long-term estimates of these margins are highly uncertain. In particular, this is the case for emerging markets that are still not in a mature phase.

See Note 10 for further information aboutregarding the results of impairment testing for goodwill and othernon-current assets impairment test. assets.

Investment in Italy Joint Venture

On August 6, 2015, VEON entered into an agreement with CK Hutchison Holdings to establish a joint venture under which they would jointly own and operate the 3 Italia and WIND businesses in Italy. The completion of the transaction resulted in the Company contributing the entire Wind Acquisition Holding Finance (“WAHF”) Group intoVIP-CKH Luxembourg S.à.r.l in exchange for:

50% of the issued share capital ofVIP-CKH Luxembourg S.à.r.l and its subsidiaries (which hold the combined businesses of WIND and 3 Italia and includes a EUR 5,114 million Shareholder Loan payable); and

a 50% investment in newly incorporated financing entity,VIP-CKH Ireland Limited (which includes the EUR 5,114 million Shareholder Loan receivable).

(together, the “Italy Joint Venture”).

Both joint arrangements are classified as joint ventures in accordance with IFRS 11 ‘Joint Arrangements’, based on the following:

The legal structure of the arrangement and the legal rights and obligations arise from the limited liability company, which grant equal shareholdings and profit rights to the shareholders;

The activities relevant for the purposes of determining control require unanimous consent from both shareholders, and the decisions to be made by the Board are deemed to be operational in nature to ensure smooth daily decisions.

In this context, it was also concluded that the investment in the two joint ventures shall be considered to be accounted for in the aggregate, rather than as two separate joint ventures. A key consideration in this determination was the shareholder agreement which stipulates that decisions about the activities of the joint ventures (including dividend distributions and shareholder loan repayments) require unanimous consent from both shareholders. This conclusion required substantial judgment as to the application of accounting guidance. Refer Note 6 and Note 13 for more details regarding the Company’s investment in the Italy Joint Venture.

Control over subsidiaries

Subsidiaries, which are those entities over which the Company is deemed to have control, are consolidated. The Company controls an entity when the Company is exposed to, or has rights to, variable returns from its involvement with the entity and has the ability to affect those returns through its power over the entity. In certain circumstances, significant judgment is required to assess if the Company is deemed to have control over entities where the Company’s ownership interest does not exceed 50%. See Note 12 for further information regarding the Company’s subsidiaries.

Depreciation and amortization ofnon-current assets

Depreciation and amortization expenses are based on management estimates of useful life, residual value and amortization method of property and equipment and intangible assets. Estimates may change due to technological developments, competition, changes in market conditions and other factors and may result in changes in the estimated useful life and in the amortization or depreciation charges. Technological developments are difficult to predict and our views on the trends and pace of development may change over time. Some of the assets and technologies, in which the Group invested several years ago, are still in use and provide the basis for the new technologies. CriticalSignificant estimates in the evaluationsevaluation of useful lives for intangible assets include, but are not limited to, the estimated average customer relationship based on churn, the remaining license or concession period and the expected developments in technology and markets.

The useful lives of property and equipment and intangible assets are reviewed at least annually, taking into consideration the factors mentioned above and all other important relevant factors. Estimated useful lives for similar types of assets may vary between different entities in the Group due to local factors such as growth rate, maturity of the

market, historyhistorical and expectations forexpected replacements or transfer of assets climate and quality of components used. The actual economic lives of intangible assets may be different than our estimated useful lives, thereby resulting in a different carrying value of our intangible assets with finite lives. We continue to evaluate the amortization period for intangible assets with finite lives to determine whether events or circumstances warrant revised amortization periods. A change in estimated useful lives is a change in accounting estimate, and depreciation and amortization charges are adjusted prospectively.

See Note 1516 and 16Note 17 for further information.information regarding property and equipment and intangible assets respectively.

Deferred tax assets and uncertain tax positions

Deferred tax assets are recognized to the extent that it is probable that the assets will be realized. Significant judgment is required to determine the amount that can be recognized and depends foremost on the expected timing, level of taxable profits, tax planning strategies and the existence of taxable temporary differences. The estimatesEstimates made relate primarily to losses carried forward in some of the Group’s foreign operations. When an entity has a history of recent losses, the deferred tax asset arising from unused tax losses is recognized only to the extent that there is convincing evidence that sufficient future taxable profit will be generated. Estimated future taxable profit is not considered such evidence unless that entity has demonstrated the ability by generating significant taxable profit for the current year or there are certain other events providing sufficient evidence of future taxable profit. New transactions and the introduction of new tax rules may also affect the judgments due to uncertainty concerning the interpretation of the rules and any transitional rules.

Provisions for uncertainUncertain tax positions are recognized when it is probable that a tax position will not be sustained and the amount can be reliably measured. The expected resolution of uncertain tax positions is based upon management’s judgment of the likelihood of sustaining a position taken through tax audits, tax courts and/or arbitration, if necessary. Circumstances and interpretations of the amount or likelihood of sustaining a position may change through the settlement process. Furthermore, the resolution of uncertain tax positions is not always within the control of the Group and it is often dependent on the efficiency of the legal processes in the relevant taxing jurisdictions in which the Group operates. Issues can, and often do, take many years to resolve.

See Note 11 and Note 2627 for further information.

Fair value of financial instruments

Where the fair value of financial assets and financial liabilities recorded in the statement of financial position cannot be derived from active markets, their fair value is determined using valuation techniques, including discounted cash flow models. The inputs to these models are taken from observable markets where possible, but when this is not feasible, a degree of judgment is required in establishing fair values. The judgments include considerations of inputs such as liquidity risk, credit risk and volatility. Changes in assumptions about these factors could affect the reported fair value of financial instruments. See Note 1718 for further information.

information regarding financial assets and liabilities.

Provisions

The Group is subject toinvolved in various legal proceedings, disputes and claims, including regulatory discussions related to the Group’s business, licenses, tax positions and investments, and the outcomes of these are subject to significant uncertainty. Management evaluates, among other factors, the degree of probability of an unfavorable outcome and the ability to make a reasonable estimate of the amount of loss. Unanticipated events or changes in these factors may require the Group to increase or decrease the amount recorded or to be recorded for a matter that has not been previously recorded because it was not considered probable.

For certain operations in emerging markets, the Group is involved in legal proceedings andvarious regulatory discussions. Management’s estimates relating to legal proceedings and regulatory discussions in these countries involve a high level of uncertainty. See Note 2425 and 26Note 27 for further information.

Debt refinancing5 Financial risk management

The Company occasionally negotiates with lenders to restructure its existing debt obligations. Such restructuring may result in a modification or an exchange of debt instruments with the lender that may be carried out in a number of ways. Whether a modification or exchange of debt instruments represents a settlement of the original debt or merely a renegotiation of that debt determines the accounting treatment that should be applied by the Company. An exchange between the Company and the existing lender of debt instruments with substantially different terms is accounted for as an extinguishment of the original financial liability and the recognition of a new financial liability with a resulting profit or loss recorded in the income statement. If the terms are not substantially different, modification accounting is applied, whereby no profit or loss is recorded in the income statement. The terms are substantially different if the discounted present value of the cash flows under the new terms, including any fees paid net of any fees received and discounted using the original effective interest rate, is at least 10% different from the discounted present value of the remaining cash flows of the original financial liability. In addition to this test, the Company needs to apply judgment if there are other qualitative factors that would indicate the terms to be substantially different. See Note 17 for details of the debt refinancing completed by the Company, and the corresponding accounting concluded.

5Financial risk management

The Group’s principal financial liabilities, other than derivatives, compriseconsist of loans and borrowings and trade and other payables. The main purpose of these financial liabilities is to finance the Group’s operations. The Group has trade and other receivables, and cash and short-term deposits that deriveare derived directly from its operations. The Company views derivative instruments as risk management tools and does not use them for trading or speculative purposes.

The Group is exposed to market risk, credit risk and liquidity risk.

The Company’s Management Board oversees the management of these risks. The Company’s Management Board is supported by the treasury department thatwho advises on financial risks and the appropriate financial risk governance framework for the Company. The Finance and Strategy Committee provides assurance to the Company’s Management Board that the Group’s financial risk management activities are governed by appropriate policies and procedures, and that financial risks are identified, measured and managed in accordance with Group policies and Groupthe Group’s risk appetite. All derivative activities for risk management purposes are carried out by specialist teams that have thewith appropriate skills, experience and supervision.

The Group Chief Executive Officer, the Group Chief Financial Officer (“CFO”) and other senior management of the Company review and agree on policies for managing each of these risks, which are summarized below.

Market risk

Market risk is the risk that the fair value ofor future cash flows orof a financial instrument will fluctuate because of changes in market prices. Market prices comprise three types of risk:risk comprises interest rate risk currency risk, and creditforeign currency risk.

Interest rate risk

Interest rate risk is the risk that the fair value or future cash flows of a financial instrument will fluctuate because of changes in market interest rates. The Company’s exposure to the risk of changes in market interest rates relates primarily to the Company’s long-term debt obligations with floating interest rates. The Company manages its interest rate risk exposure by having a balanced portfolio of fixed and variable rate loans and borrowings and through hedging activities.

At December 31, 2015,2016, after taking into account the effect of interest rate swaps, approximately 77%81% of the Company’s borrowings are at a fixed rate of interest (2014: 76%(2015: 77%).

Interest rate sensitivity

The following table demonstrates the sensitivity to a reasonably possible changechanges in interest rates on variable interest loans and borrowings, taking into account the related derivative financial instruments, cash and cash equivalents and current deposits. With all other variables held constant, the Company’s profit before tax is affected through the impact on floating rate borrowings while the Company’s equity is affected through the impact of a parallel shift of the yield curve on the fair value of derivatives to which cash flow hedge accounting is applied as follows:

 

  Increase / decrease in
basis points
   Effect on profit /
(loss) before tax
 Effect on other
components of
equity
 

2016

     

Algerian Dinar (“DZD”)

   +100    (1  —   

Uzbek Som

   +100    7   —   

Pakistani Rupee (“PKR”)

   +100    —     2 

Ukrainian Hryvnia

   +100    1   —   

Other currencies

   +100    2   —   

Algerian Dinar

   -100    1   —   

Uzbek Som

   -100    (7  —   

Pakistani Rupee

   -100    —     (2

Ukrainian Hryvnia

   -100    (1  —   

Other currencies

   -100    (2  —   
  Increase/decrease in
basis points
   Effect on profit /
(loss) before tax
   Effect on other
components of
equity
 

2015

           

US Dollar

   +100     12     —       +100    12   —   

Algerian Dinar

   +100     (1   —       +100    (1  —   

Uzbek Som

   +100     8     —       +100    8   —   

Pakistani Rupee

   +100     (1   3     +100    (1  3 

Other currencies

   +100     1     —       +100    1   —   
      

US Dollar

   -100     (12   —       -100    (12  —   

Algerian Dinar

   -100     1     —       -100    1   —   

Uzbek Som

   -100     (8   —       -100    (8  —   

Pakistani Rupee

   -100     1     (3   -100    1   (3

Other currencies

   -100     (1   —       -100    (1  —   
      

2014

      

Euro

   +100     (18   253  

US Dollar

   +100     3     (242

Algerian Dinar

   +100     27     —    

Uzbek Som

   +100     6     —    

Pakistani Rupee

   +100     (3   —    

Other currencies

   +100     (12   —    
      

Euro

   -100     37     (72

US Dollar

   -100     (3   252  

Algerian Dinar

   -100     (27   —    

Uzbek Som

   -100     (6   —    

Pakistani Rupee

   -100     3     —    

Other currencies

   -100     (7   —    

Interest rate sensitivity – discontinued operations

As of December 31, 2015 the following table demonstrates the sensitivity to a reasonably possible change in interest rates on loans and borrowings, taking into account the related derivative financial instruments, cash and cash equivalents and current deposits in relation to our discontinued operations.

   Increase/decrease in
basis points
   Effect on profit /
(loss) before tax
   Effect on other
components of
equity
 

2015

      

Euro

   +100     (10   181  

US Dollar

   +100     —       (191
      

Euro

   -100     10     (201

US Dollar

   -100     —       211  

Foreign currency risk

Foreign currency risk is the risk that the fair value or future cash flows of a financial instrument will fluctuate because of changes in foreign exchange rates. The Company’s exposure to the risk of changes in foreign exchange rates relates primarily to the debt at subsidiary level denominated in currencies other than their functional currency, the Company’s operating activities (predominantly capital expenditures at subsidiary level denominated in a different currency from the subsidiary’s functional currency) and the Company’s net investments in foreign subsidiaries.

The Company manages its foreign currency risk by selectively hedging cash flow exposures that are expected to occur within a maximum18-month period.

The Company hedges part of its exposure to fluctuations on the translation into U.S. dollars of its foreign operations by holding net borrowings in foreign currencies, and can use foreign currency swaps and forwards for this purpose as well.

Foreign currency sensitivity

The following table demonstrates the sensitivity to a reasonably possible change in exchange rates against the US$US dollar with all other variables held constant. Additional sensitivity changes to the indicated currencies are expected to be approximately proportionate. The table shows the effect on the Company’s profit before tax (due to changes in the value of monetary assets and liabilities, includingnon-designated foreign currency derivatives) and equity (due to the effect on the cash flow hedge reserve and/or effect on currency translation reserve for quasi equity loans). The Company’s exposure to foreign currency changes for all other currencies is not material.

 

  

Change in foreign exchange rate
against US$

  Effect on profit /
(loss) before tax
 Effect on other
components of
equity
 

2016

     

Russian Ruble (“RUB”)

  10% depreciation   (80  30 

Bangladeshi Taka

  10% depreciation   (68  —   

Pakistani Rupee

  10% depreciation   (30  —   

Kazakh Tenge (“KZT”)

  10% depreciation   5   —   

Uzbek Som

  10% depreciation   (4  (27

Georgian Lari (“GEL”)

  10% depreciation   (30  —   

Armenian dram

  10% depreciation   18   —   

Euro (“EUR”)

  10% depreciation   (9  —   

Algerian Dinar

  10% depreciation   (3  —   

Other currencies

  10% depreciation   (5  —   

Russian Ruble

  10% appreciation   84   (33

Bangladeshi Taka

  10% appreciation   75   —   

Pakistani Rupee

  10% appreciation   33   —   

Kazakh Tenge

  10% appreciation   (5  —   

Uzbek Som

  10% appreciation   4   30 

Georgian Lari

  10% appreciation   33   —   

Armenian dram

  10% appreciation   (20  —   

Euro

  10% appreciation   10   —   

Algerian Dinar

  10% appreciation   4   —   

Other currencies

  10% appreciation   5   —   
  

Change in foreign exchange rate
against US$

  Effect on profit /
(loss) before tax
   Effect on other
components of
equity
 

2015

           

Russian Ruble

  10% depreciation   (61   27    10% depreciation   (61  27 

Bangladeshi Taka

  10% depreciation   (66   —      10% depreciation   (66  —   

Kazakh Tenge

  10% depreciation   17     —      10% depreciation   17   —   

Uzbek Som

  10% depreciation   (0   (27  10% depreciation   (0  (27

Georgian Lari

  10% depreciation   (26   —      10% depreciation   (26  —   

Algerian Dinar

  10% depreciation   —       —      10% depreciation   —     —   

Other currencies

  10% depreciation   11     —      10% depreciation   11   —   
      

Russian Ruble

  10% appreciation   67     (30  10% appreciation   67   (30

Bangladeshi Taka

  10% appreciation   72     —      10% appreciation   72   —   

Kazakh Tenge

  10% appreciation   (19   —      10% appreciation   (19  —   

Uzbek Som

  10% appreciation   0     30    10% appreciation   0   30 

Georgian Lari

  10% appreciation   29     —      10% appreciation   29   —   

Algerian Dinar

  10% appreciation   —       —      10% appreciation   —     —   

Other currencies

  10% appreciation   (9   —      10% appreciation   (9  —   
      

2014

      

Euro

  10% depreciation   31     95  

Russian Ruble

  10% depreciation   (34   7  

Bangladeshi Taka

  10% depreciation   (67   —    

Kazakh Tenge

  10% depreciation   44     —    

Uzbek Som

  10% depreciation   (26   —    

Georgian Lari

  10% depreciation   (22   —    

Algerian Dinar

  10% depreciation   (41   —    

Other currencies

  10% depreciation   (7   —    
      

Euro

  10% appreciation   (34   (105

Russian Ruble

  10% appreciation   40     (7

Bangladeshi Taka

  10% appreciation   73     —    

Kazakh Tenge

  10% appreciation   (48   —    

Uzbek Som

  10% appreciation   29     —    

Georgian Lari

  10% appreciation   24     —    

Algerian Dinar

  10% appreciation   45     —    

Other currencies

  10% appreciation   7     —    

Foreign currency risk– discontinued operations

The following table demonstrates the sensitivity to a reasonably possible change in exchange rates against the US$ with all other variables held constant in relation to our discontinued operations.

   

Change in foreign exchange rate
against US$

  Effect on profit /
(loss) before tax
   Effect on other
components of
equity
 

2015

      

Euro

  10% depreciation   33     93  

Euro

  10% appreciation   (30   (84

The movement on the profit/(loss) before tax is a result of a change in the fair value of foreign currency derivative financial instruments not designated in a hedging relationship and monetary assets and liabilities denominated in currencies other than functional currency of the entities. Although the derivatives have not been designated in a hedge relationship, they act as a commercial hedge and will partly offset the underlying transactions when they occur.

Credit risk

Credit risk is the risk that a counterparty will not meet its obligations under a financial instrument or customer contract, leading to a financial loss. The Company is exposed to credit risk from its operating activities (primarily forfrom trade receivables), and from its treasury activities, including deposits with banks and financial institutions, derivative financial instruments and other financial instruments. See Note 2122 for further information on restrictions on cash balances.

Trade accounts receivablereceivables consist of amounts due from customers for airtime usage and amounts due from dealers and customers for equipment sales. In certain circumstances, VimpelComVEON requires deposits as collateral for airtime usage. In addition, VimpelComVEON has introduced a prepaid service and equipment sales are typically paid in advance of delivery, except for equipment sold to dealers on credit terms. VimpelCom’sVEON’s credit risk arising from its trade accounts receivable fromthe services the company provides to customers is mitigated asto a result of 94%large extent due to no less than 87.9% of its active customers being subscribed to a prepaid service as of December 31, 2015 (2014:2016 (2015: 94%) and, accordingly, not giving rise to credit risk.

VimpelCom’sVEON’s credit risk arising from its trade accounts receivablereceivables from dealers is mitigated due to the risk being spread across a large number of dealers. Management periodically reviews the history of payments and credit worthiness of the dealers. The Company also has receivables from other local and international operators from interconnect and roaming services provided to their customers, as well as receivables from customers using fixed-line services, such as business services, wholesale services and services to residents. Receivables from other operators for roaming services are settled through clearing houses, which mitigateshelps to mitigate credit risk in this regard.

VimpelComVEON holds available cash in bank accounts, as well as other financial assets with financial institutions in countries where it operates. To manage credit risk associated with such asset holdings, VimpelComVEON allocates its available cash to a variety of local banks and local affiliates of international banks within the limits set forth by its treasury policy. Management periodically reviews the credit worthiness of the banks with which it holds assets. In respect of financial instruments used by the Company’s treasury function, the aggregate credit risk the Group may have with one counterparty is limited by reference to, amongst others, the long-term credit ratings assigned for that counterparty by Moody’s, Fitch Ratings and Standard & Poor’s and CDS spreads of that counterparty. Counterparty credit limits are reviewed and approved by the Company’s CFO. The limits are set to minimize the concentration of risks and therefore mitigate financial loss through potential counterparty’s failure.

Value Added Tax (“VAT”) is recoverable from tax authorities by offsetting it against VAT payable to the tax authorities on VimpelCom’sVEON’s revenue or direct cash receipts from the tax authorities. Management periodically reviews the recoverability of the balance of input value added tax and believes it is fully recoverable.

VimpelComVEON issues advances to a variety of its vendors of property and equipment for its network development. The contractual arrangements with the most significant vendors provide for equipment financing in respect of certain deliveries of equipment. VimpelComVEON periodically reviews the financial position of vendors and their compliance with the contract terms.

The Company’s maximum exposure to credit risk for the components of the statement of financial position at December 31, 20152016 and 20142015 is the carrying amount as illustrated in Note 1718 and Note 20.21.

Liquidity risk

The Company monitors its risk to a shortage of funds using a recurring liquidity planning tool. The Company’s objective is to maintain a balance between continuity of funding and flexibility through the use of bank overdrafts, bank loans, debentures, preference shares, financial and operating leases. The Company’s policy is that not more than 35% of borrowings should mature in a single year. As at December 31, 2016, 27% (2015:

16%) of the Company’s debt will mature in less than one year at December 31, 2015 (2014: 11%) based on the carrying value of bank loans, equipment financing and loans from others reflected in the financial statements. The Company assessed the concentration of risk with respect to refinancing its debt and concluded it to be low based on liquidity in the markets the Company has access to, and recent history of refinancings.refinancing. The Company believes that access to sources of funding is sufficiently available and the Company’s policy is to diversify the funding sources where possible.

The Company hashad the following undrawn or partially drawn facilities:available Facilities as at the dates indicated below:

 

At December 31, 2015  Amounts in millions of transaction currency US$ equivalent amounts 

Facility

 Final
availability
period
  

Facility amount

 Utilized  

Unutilized

 Facility
amount
  Utilized  Unutilized 

VimpelCom Amsterdam B.V. – Revolving Credit Facility

  March 2017   US$1,800  —     US$1,800  1,800    —      1,800  

VimpelCom Holdings B.V. – Vendor Financing Facility China Development Bank

  2018   RMB 700 million  —     RMB 700 million  108    —      108  

PJSC VimpelCom – Revolving Credit Facility Sberbank

  May 2017   RUB 15,000 million  —     RUB 15,000 million  206    —      206  

PJSC VimpelCom –Credit Facility Sberbank

  March 2016   RUB 30,000 million  —     RUB 30,000 million  412    —      412  

Pakistan Mobile Communications Limited-Islamic financing facility

  December 2016   PKR 16,000 million  
 
PKR 1,000
million
  
  
 PKR 15,000 million  153    10    143  

Pakistan Mobile Communications Limited -Credit facility Habib Bank Limited

  June 2016   PKR 4,000 million  
 
PKR 500
million
  
  
 PKR 3,500 million  38    5    33  

Optimum Telecom Algérie SpA – Term Loan Facility

  December 2017   DZD 32,000 million  —     DZD 32,000 million  299    —      299  
     

 

 

  

 

 

  

 

 

 

Total

      3,016    15    3,001  

At December 31, 2016

    Amounts in millions of transaction
currency
  US$ equivalent amounts 

Facility

 Final availability
period
  Facility
amount
  Utilized  Available  Facility
amount
  Utilized  Available 

VimpelCom Amsterdam B.V.—Revolving Credit Facility*

  March 2017   US$1,800   —     US$1,800   1,800   —     1,800 

VimpelCom Holdings B.V.—Vendor Financing Facility China Development Bank

  September 2018   
RMB700
million
 
 
  
RMB149
million
 
 
  
RMB551
million
 
 
  101   21   80 

PSJC Vimpel Communications (“PJSC VimpelCom”)—Revolving Credit Facility Sberbank

  May 2017   
RUB15,000
million
 
 
  —     
RUB15,000
million
 
 
  247   —     247 

Optimum Telecom Algérie SpA—Term Loan Facility

  December 2017   
DZD32,000
million
 
 
  —     
DZD32,000
million
 
 
  290   —     290 
 

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 

Total

      2,438   21   2,417 

*VimpelCom Holdings B.V. has signed a new revolving credit facility subsequent to the reporting date. Refer to Note 28.

At December 31, 2015

    Amounts in millions of transaction
currency
  US$ equivalent amounts 

Facility

 Final availability
period
  Facility
amount
  Utilized  Available  Facility
amount
  Utilized  Available 

VimpelCom Amsterdam B.V.— Revolving Credit Facility

  March 2017   US$1,800   —     US$1,800   1,800   —     1,800 

VimpelCom Holdings B.V.— Vendor Financing Facility China Development Bank

  September 2018   
RMB700
million
 
 
  —     

RMB700

million


 

  108   —     108 

PJSC VimpelCom—Revolving Credit Facility Sberbank

  May 2017   

RUB15,000

million


 

  —     

RUB15,000

million


 

  206   —     206 

PJSC VimpelCom—Credit Facility Sberbank

  March 2016   

RUB30,000

million


 

  —     

RUB30,000

million


 

  412   —     412 

Pakistan Mobile Communications Limited—Islamic financing facility

  December 2016   

PKR16,000

million


 

  

PKR1,000

million


 

  

PKR15,000

million


 

  153   10   143 

Pakistan Mobile Communications Limited—Credit facility Habib Bank Limited

  June 2016   

PKR4,000

million


 

  

PKR500

million


 

  

PKR3,500

million


 

  38   5   33 

Optimum Telecom Algérie SpA —Term Loan Facility

  December 2017   

DZD32,000

million


 

  —     

DZD32,000

million


 

  299   —     299 
 

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 

Total

      3,016   15   3,001 
     

 

 

  

 

 

  

 

 

 

At December 31, 2014   Amounts in millions of transaction
currency
  US$ equivalent amounts 

Facility

  Final
availability
period
   

Facility
amount

  Utilized   

Available

  Facility
amount
   Utilized   Available 

VimpelCom Amsterdam B.V. – Revolving Credit Facility

   March 2017    US$1,800  US$500    US$1,300   1,800     500     1,300  

VimpelCom Holdings B.V. – Vendor Financing Facility China Development Bank / Bank of China

   November 2017    US$1,000   —      US$1,000   1,000     —       1,000  

PJSC VimpelCom – Revolving Credit Facility Sberbank

   May 2017    RUB 15,000   —      RUB 15,000   267     —       267  

WIND Telecomunicazioni S.p.A. – Revolving Credit Facility

   November 2018    EUR 600   EUR 100    EUR 500   726     121     605  

Omnium Telecom Algeria SpA – Term Loan Facility

   September 2019    DZD 50,000   —      DZD 50,000   569     —       569  

Optimum Telecom Algérie SpA – Term Loan Facility

   December 2017    DZD 32,000   —      DZD 32,000   364     —       364  
          

 

 

   

 

 

   

 

 

 

Total

           4,726     621     4,105  

The table below summarizes the maturity profile of the Company’sGroup’s financial liabilities based on contractual undiscounted payments. Payments related to variable interest rate financial liabilities and derivatives are included based on the interest rates applicable as perat December 31, 20152016 and December 31, 2014,2015, respectively. The total amounts in the table differ from the carrying amounts as stated in Note 1718 as the below table includes both notional amounts and interest while the carrying amounts are based on amongst others notional amounts, fair value adjustments and unamortized fees.

 

   Less than
1 year
  1-3
years
  3-5
years
  More
than
5 years
  Total 

At December 31, 2015

      

Bank loans and bonds

   1,970    4,242    1,520    3,254    10,986  

Equipment financing

   206    321    248    65    840  

Derivative financial instruments- liabilities

      

- Gross cash inflows

      

- Gross cash outflows

   3    4    1    —      8  

Trade and other payables and dividend payables

   1,768    —      —      —      1,768  
  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 

Total financial liabilities

   3,947    4,567    1,769    3,319    13,602  
  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 

Related derivatives financial instruments-assets

      

-Gross cash inflows

   (558  (23  —      —      (581

-Gross cash outflows

   531    22    —      —      553  
  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 

Related derivative financial instruments-assets

   (27  (1  —      —      (28
  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 

Total financial liabilities net of derivative assets

   3,920    4,566    1,769    3,319    13,574  
  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 
   Less than
1 year
  1-3
years
  3-5
years
  More
than
5 years
  Total 

At December 31, 2014

      

Bank loans and bonds

   3,948    6,355    6,835    15,513    32,651  

Equipment financing

   290    386    275    184    1,135  

Loans from others

   149    156    34    313    652  

Derivatives over non-controlling interest

   —      330    —      —      330  

Derivative financial instruments-liabilities

      

- Gross cash inflows

   (8  (15  —      —      (23

- Gross cash outflows

   43    65    13    3    124  

Trade and other payables and dividend payables

   4,007    —      —      —      4,007  
  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 

Total financial liabilities

   8,429    7,277    7,157    16,013    38,876  
  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 

Related derivatives financial instruments-assets

      

-Gross cash inflows

   (969  (665  (665  (5,668  (7,967

-Gross cash outflows

   708    505    503    4,988    6,704  
  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 

Related derivative financial instruments-assets

   (261  (160  (162  (680  (1,263
  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 

Total financial liabilities net of derivative assets

   8,168    7,117    6,995    15,333    37,613  
  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 
   Less than
1 year
  1-3
years
   3-5 years   More
than
5 years
   Total 

At December 31, 2016

         

Bank loans and bonds

   3,330   3,578    1,821    3,255    11,984 

Equipment financing

   199   319    197    55    770 

Derivative financial instruments—liabilities

         

—Gross cash inflows

   (451  —      —      —      (451

—Gross cash outflows

   495   2    —      —      497 

Trade and other payables and dividend payables

   1,744   —      —      —      1,744 

Other financial liabilities

   29   44    —      —      73 

Waridnon-controlling interest put option liability

   —     —      290    —      290 
  

 

 

  

 

 

   

 

 

   

 

 

   

 

 

 

Total financial liabilities

   5,346   3,943    2,308    3,310    14,907 

Related derivatives financial instruments—assets

         

—Gross cash inflows

   (29  —      —      —      (29

—Gross cash outflows

   27   —      —      —      27 
  

 

 

  

 

 

   

 

 

   

 

 

   

 

 

 

Related derivative financial instruments—assets

   (2  —      —      —      (2
  

 

 

  

 

 

   

 

 

   

 

 

   

 

 

 

Total financial liabilities net of derivative assets

   5,344   3,943    2,308    3,310    14,905 
  

 

 

  

 

 

   

 

 

   

 

 

   

 

 

 

   Less than
1 year
  1-3
years
  3-5 years   More
than
5 years
   Total 

At December 31, 2015

        

Bank loans and bonds

   1,970   4,242   1,520    3,254    10,986 

Equipment financing

   206   321   248    65    840 

Derivative financial instruments—liabilities

        

—Gross cash inflows

   —     —     —      —      —   

—Gross cash outflows

   3   4   1    —      8 

Trade and other payables and dividend payables

   1,768   —     —      —      1,768 
  

 

 

  

 

 

  

 

 

   

 

 

   

 

 

 

Total financial liabilities

   3,947   4,567   1,769    3,319    13,602 

Related derivatives financial instruments—assets

        

—Gross cash inflows

   (558  (23  —      —      (581

—Gross cash outflows

   531   22   —      —      553 
  

 

 

  

 

 

  

 

 

   

 

 

   

 

 

 

Related derivative financial instruments—assets

   (27  (1  —      —      (28
  

 

 

  

 

 

  

 

 

   

 

 

   

 

 

 

Total financial liabilities net of derivative assets

   3,920   4,566   1,769    3,319    13,574 
  

 

 

  

 

 

  

 

 

   

 

 

   

 

 

 

Capital management

The primary objective of the Company’s capital management is to ensure that it maintains at least aBB-/Ba3 credit rating, with an aim to improve this further, and to maintain healthy capital ratios in order to secure access to debt and capital markets at all times and maximize shareholder value. The Company manages its capital structure and makes adjustments to it in light of changes in economic conditions. To maintain or adjust the capital structure, the Company may adjust the dividend payment to shareholders, return capital to shareholders or issue new shares.

No changes were made in the objectives, policies or processes for managing capital during the years ended December 31, 20152016 and December 31, 2014.2015. In January 2014,February 2017, our Supervisory Board approved a dividend policy pursuant to which from 20142016 the Company aims to pay annual dividendsa sustainable and progressive dividend based on the evolution of US$0.035 per share until the Company reaches a group Net Debt to EBITDA ratio ofCompany’s equity free cash flow, which is defined as net cash flow from operating activities less than 2 times.net cash used in investing activities, as reported in the consolidated financial statements.

The Net Debt to Adjusted EBITDA ratio is an important measure used by the Company to assess theits capital structure in light of maintaining a strong credit rating. Further, this ratio is included as a financial covenant in the credit facilities of VimpelCom Amsterdam B.V. and VimpelCom Holdings B.V.. Net Debt represents the amount of interest-bearing debt at amortized costs and guarantees given less cash and cash equivalents and current andnon-current bank deposits adjusted for derivatives designated as hedges. Adjusted EBITDA is defined as earnings before interest, tax, depreciation, amortization and impairment, loss on disposals ofnon-current assets, othernon-operating losses and sharesshare of profit/profit / (loss) of associatesjoint ventures. For reconciliation of Adjusted EBITDA to Profit before tax please refer to Note 7.

For most facilities entered into by VimpelCom Amsterdam B.V. and joint ventures.VimpelCom Holdings B.V., Net Debt will be calculated as Total Debt of VEON Ltd., VimpelCom Amsterdam B.V. and VimpelCom Holdings B.V. and its consolidated subsidiaries minus Cash and Cash Equivalent Investments of VimpelCom Holdings B.V. on a consolidated basis.

Adjusted EBITDA will be calculated at the VimpelCom Holdings B.V. on a consolidated basis and“pro-forma” adjusted for acquisitions and divestments of any business bought or sold during the relevant period. The required Net Debt to Adjusted EBITDA ratio is 3.5x. As at December 31, 2016 and 2015 the Net Debt to Adjusted EBITDA ratio was 2.1x and 1.4x, respectively.

For a discussion on how the Net Debt to Adjusted EBITDA ratio is calculated under the new multi-currency term and revolving facilities of up to US$2,250, entered into subsequent to the reporting date, please refer to Note 28.

Certain of the credit facilities of VimpelCom Amsterdam B.V. and VimpelCom Holdings B.V. also contain financial covenants with respect to the Net Debt to Adjusted EBITDA ratio relevant to the Company’s Russian subsidiary PJSC VimpelCom, which holds and/or guarantees a major part of the debt of the Company,Company. The required ratio for PJSC VimpelCom is <3.5x (2015: <3.5x) in the relevant financings of VimpelCom Amsterdam B.V. and VimpelCom Holdings B.V.. As at December 31, 2016 and 2015 the Net Debt to Adjusted EBITDA ratio for PJSC VimpelCom was 3.1x and 2014 was 2.6x, and 2.4x, respectively. The required ratio is <3.5x (2014: <3.5x) for a portion of the debt. The ratio is calculated based on the consolidated financial statements of PJSC VimpelCom prepared under IFRS in Russian rubles as translated into US dollars.U.S. Dollars.

6 Significant transactions

Accounting policies

Business combinations

Business combinations are accounted for using the acquisition method. The cost of the acquisition is measured as the aggregate of the fair values at the date of exchange of assets given, liabilities incurred or assumed and equity instruments issued by the Group.

The debt issued by VimpelCom Amsterdam B.V.acquiree’s identifiable assets and VimpelCom Holdings B.V.liabilities are recognized at their fair values at the acquisition date. Determining the fair value of assets acquired and liabilities assumed requires the use of significant estimates and assumptions, among other items, including assumptions with respect to future cash inflows and outflows, discount rates and other characteristics of the asset or liability that is not guaranteed by PJSC VimpelCom (refer to Note 17) includes a Net Debt to Adjusted EBITDA covenant ratio onmarket participant would take into account when pricing the basisasset or liability at measurement date. The results of operations of acquired businesses are included in the consolidated financial statements from the date of VimpelCom Ltd. At December 31, 2015, the Net Debt to Adjusted EBITDA ratio was 1.4x (2014: 2.5x). The required ratio is <3.5x.

Collateral

The Company provides collateral for some lenders which are described for individual loans in Note 26.acquisition.

6Significant transactions

For each business combination, VEON elects whether to measure thenon-controlling interest in the acquiree at fair value or at the proportionate share in the recognized amounts of the acquiree’s identifiable net assets. Acquisition costs are expensed as incurred in the income statement.

Goodwill is measured as the excess of the sum of the consideration transferred, the amount of anynon-controlling interests in the acquiree and the fair value of the Group’s previously held equity interest in the acquiree, if any, over the net amounts of identifiable assets acquired and liabilities assumed at the acquisition date.

The Group may enter into business combinations which include options (call, put, or a combination of both) over the shares of thenon-controlling interest. The Group considers such options to assess possible implications on control, if any.

Transactions withnon-controlling interests that do not result in loss of control

Transactions withnon-controlling interests that do not result in loss of control are accounted for as equity transactions—that is, as transactions with the owners in their capacity as owners. The difference between fair value of any consideration paid and the relevant share acquired of the carrying value of net assets of the subsidiary is recorded in equity. Gains or losses on disposals tonon-controlling interests are also recorded in equity.

Non-current assets (or disposal groups) held for sale and discontinued operations

Non-current assets (or disposal groups) are classified as held for sale if their carrying amount will be recovered principally through a sale transaction or loss of control rather than through continuing use, and a sale is considered highly probable. They are measured at the lower of their carrying amount and fair value less costs to sell.

Non-current assets (including those that are part of a disposal group) are not depreciated or amortized while they are classified as held for sale.

Assets and liabilities of a disposal group classified as held for sale are presented separately from the other assets and liabilities in the statement of financial position.

A discontinued operation is a component that is classified as held for sale and that represents a separate major line of business or geographical area of operations.

Discontinued operations are excluded from the results of continuing operations and are presented as a single amount in the income statement. All other notes to the financial statements include amounts for continuing operations, unless otherwise mentioned.

Transactions during 2016

Joint venture in Italy

The Company signed an agreement with Hutchison Europe Telecommunications Sarl, a wholly-owned subsidiary of CK Hutchison Holdings Ltd.Ltd (“HET”), which indirectly owns 100% of Italian mobile operator 3 Italia, on August 6, 2015 to combine its operations in Italy with 3 Italia in a 50/50 joint venture. As a result of the expected loss of control from the agreement, reached, the Company expects to lose control and therefore classified its operations in Italy as an asset held for sale and discontinued operation in thesethe consolidated financial statements.

The transaction was successfully completed on November 5, 2016 following satisfaction of the necessary conditions precedent, which included receipt of approvals from the European Commission and the Italian

Ministry of Economic Development. In connection with this classification,these approvals, the Italy Joint Venture and its shareholders signed agreements with Iliad SA (“Iliad”) for the sale of spectrum and sites and an undertaking to provide other services including national roaming, to enable the French telecommunication operator to enter the Italian market.

Under the transaction, the Company no longer accountscontributed its entire shareholding in the operations in Italy, in exchange for depreciationa 50% interest in the newly-formed Italy Joint Venture and amortization expensessubject to customary working capital and net cash adjustments. As a result, the Company has lost control of its operation in Italy.

On completion of the Italian assets.transaction, the assets and liabilities of Italy were deconsolidated and an investment in joint venture, in which the Company has joint control, was recorded at fair value of EUR 1,897 million (US$2,113). The amounts for 2014 and 2013 have been restatedinitial investment in the consolidated income statements,joint venture is based on a Level 3 fair value derived from a discounted cash flow model, incorporating the consolidated statementsexpected realization of cash flowssynergies adjusted for market expectations and the related notes to reflectimpact of agreements entered into with Iliad, as described above. The key assumptions used in the classification of Italy as held for sale and discontinued operations. The transaction is expected to close around the end of 2016 and is subject to regulatory approvals. It is not yet reasonably possible to predict the impact on the income statement that this transaction might have upon closing. Following the reclassification, the intercompany positions, results anddiscounted cash flows between the continued and discontinued operations are no longer eliminated. The positions are disclosed as Related Party transactions and balances (Note 25).

Italy’s (100%) consolidated carrying valuesflow model are as follows:

 

    AsNovember 5, 2016

Discount rate (functional currency)

6.88

Average annual revenue growth rate during forecast period (functional currency)

(2.3)% 

Terminal growth rate

0.5

Average operating (EBITDA) margin during forecast period

35.7

Average capital expenditure as a percentage of December 31, 2015revenue

  21

The investment in the Italy Joint Venture is equity accounted from November 5, 2016, refer to Note 13 for further details regarding investments in joint ventures and associates.

The effect of the disposal of Italy for the current year is detailed below:

   Note   2016 

Fair value of investment in joint venture

   13    2,113 

Cash consideration receivable*

     28 
    

 

 

 

Total consideration on disposal

     2,141 

Derecognition of assets classified as held for sale

     15,974 

Derecognition of liabilities classified as held for sale

     (15,414

Release cumulative other comprehensive income related to Italy

     (207
    

 

 

 

Gain on disposal of discontinued operations, net of tax

     1,788 
    

 

 

 

*Cash consideration receivable relates to a Final Adjustment payable by HET to the Company based on contributed Working Capital and Net Cash.

From August 2015, Italy is no longer a reportable segment subsequent to its classification as a discontinued operation. The comparative information has been adjusted accordingly (Note 7). Transactions between the Group and its operation in Italy are disclosed as Related Party transactions and balances (Note 26).

Financial information related to the discontinued operation is set out below. Financial year 2016 includes 10 months of results for the Italy operations, compared with 12 months for financial years 2015 and 2014.

   Note   2016  2015  2014 

Total operating revenues

     4,135   4,913   6,155 

Total operating expenses

     (2,556  (3,765  (5,440
    

 

 

  

 

 

  

 

 

 

Operating profit

     1,579   1,148   715 
    

 

 

  

 

 

  

 

 

 

Other (expenses) / income

     (217  (722  (1,272
    

 

 

  

 

 

  

 

 

 

Profit / (loss) before tax

     1,362   426   (557
    

 

 

  

 

 

  

 

 

 

Income tax (expense) / benefit

     (442  (164  (123
    

 

 

  

 

 

  

 

 

 

Profit / (loss) after tax for the period from discontinued operations

     920   262   (680
    

 

 

  

 

 

  

 

 

 

Acquisition in Pakistan

On November 26, 2015, International Wireless Communications Pakistan Limited and Pakistan Mobile Communications Ltd (“PMCL”), each indirect subsidiaries of the Company, signed an agreement with Warid Telecom Pakistan LLC and Bank Alfalah Limited, to combine their operations in Pakistan. On July 1, 2016, the transaction was closed and PMCL acquired 100% of the voting shares in Warid Telecom (Pvt) Limited (“Warid”) for a consideration of 15% of the shares in PMCL. As a result, the Company gained control over Warid.

VEON elected to measure thenon-controlling interest in the acquiree at fair value.

The fair values of the identifiable assets and liabilities of Warid at the date of acquisition were:

Fair value recognized on
acquisition

Non-current assets

Property and equipment

   3,449199 

Intangible assets

   4,446201 

GoodwillDeferred tax assets

   4,020308 

Other non-currentfinancial assets

   1,4442

Current assets

Inventories

1 

Trade and other receivables

26

Other currentnon-financial assets

23

Current income tax assets

   1,77617 

Total assets held for sale ItalyCash and cash equivalents

   15,1357 

Other assets held for saleNon-current liabilities

Financial liabilities

   2(402

Provisions

(6

Othernon-financial liabilities

(15

Current liabilities

Trade and other payables

(113

Othernon-financial liabilities

(83

Other financial liabilities

(45

Total identifiable net assets at fair value

120

Purchase consideration

321

Goodwill resulting from the acquisition

201

Purchase consideration

Share issued by PMCL

274

Contingent consideration liability

47 
  

 

 

 

Total assets held for saleconsideration

   15,137

Non-current liabilities, including debt

12,862

Current liabilities

2,615

Total liabilities held for sale Italy

15,477

Other liabilities held for sale

—  321 
  

 

 

 

Total liabilities held for saleAnalysis of cash flows on acquisition

Net cash acquired with the subsidiary (included in cash flows from investing activities)

   15,4777

Net cash flow on acquisition

7

 

IncludedThere have been no period adjustments to the provisional fair values of the assets acquired, liabilities assumed and consideration to date.

The goodwill of US$201 comprises the value of expected synergies arising from the acquisition. The goodwill recognized is deductible for income tax purposes.

The fair value of the trade receivables amounts to US$26. The gross amount of trade receivables is US$33, of which US$7 is expected not to be collected.

From the date of acquisition, Warid contributed US$161 of revenue and a loss of US$6 to loss before tax from continuing operations of the Group. If the combination had taken place at the beginning of the year, the contribution to revenue from continuing operations would have been US$313, and the contribution to the results before tax from continuing operations for the Group would have been a loss of US$37.

PMCL issued 679,604,049 ordinary shares as consideration for the 100% interest in Warid. The fair value of the shares is based on a Level 3 fair value derived from a discounted cash flow model, incorporating the expected realization of synergies adjusted for market expectations. The discount rate applied was 14.1% with a 4% percent terminal growth rate.

As part of the share purchase agreement, anearn-out payment has been agreed in the equityevent that a tower transaction is effected by PMCL within four years from the acquisition date. Theearn-out also applies if another telecommunications operator in Pakistan effects a tower transaction, provided the transaction meets certain parameters, in the same timeframe. The contingent consideration will be settled with a share transfer of PMCL shares. At the acquisition date, the fair value of the Group is cumulativecontingent consideration was estimated to be US$47 using a discounted cash flow technique.

There were no changes to the fair value of the contingent consideration since the acquisition date, other comprehensive incomethan the unwinding of US$194discount.

The fair value of thenon-controlling interest in PMCL related to Italythe Warid acquisition has been estimated by applying a discounted cash flow technique.

As part of the acquisition agreement, the Company also agreedput-call options over the entirenon-controlling interest, whereby the Company has the ability to call, and thenon-controlling interest has the ability to put the entirenon-controlling interest of PMCL. The options are exercisable four years from the acquisition date at the fair market value of the PMCL shares.

Theput-call options over thenon-controlling interest of PMCL are accounted for as aput-option redemption liability which is classified as helda financial liability in the Company’s consolidated financial statements (Note 18). Theput-option redemption liability is measured at the discounted redemption amount with a value of US$274 at the acquisition date. Interest over theput-option redemption liability will accrue until the options have been exercised or are expired. As a result, nonon-controlling interest will be recognized over thenon-controlling interest in PMCL in the Company’s consolidated financial statements.

Interest expense and foreign exchange loss over the option’s redemption liability amounted to US$21 and US$1 respectively, for sale.the period ended December 31, 2016. In addition, PMCL declared dividends of US$7 attributable to thenon-controlling interest of PMCL (Note 24), which has reduced theput-option redemption liability. As at December 31, 2016 the resulting carrying value ofput-option redemption liability was US$290 (Note 18).

Following the acquisition of Warid, the legal merger of Mobilink and Warid occurred by way of a scheme of arrangement under Pakistani law as approved by a merger order of the Islamabad High Court dated December 15, 2016, whereby Warid merged into PMCL and (the former) ceased to exist. The court order provides for a merger effective date of July 1, 2016.

Acquisition of additional interest in 2Day Telecom LLP and KazEuroMobile LLP

On September 30, 2016 the Company acquired an additional interest of 16% in 2Day Telecom LLP, increasing its interest to 75%, for cash consideration of US$7. On the same date, the Company acquired an additional 24% interest in KazEuroMobile LLP for KZT 1, increasing its interest to 75%. The purpose of these transactions is to streamline the ownership structure of the Group. The transactions were accounted for through equity by increasing other capital reserves.

The profit from discontinued operations consiststransactions resulted in a decrease in equity attributable to the shareholders of the following:parent of US$9 and US$1 respectively.

      December 31, 
   Note  2015   2014   2013 

Total operating revenues

     4,913     6,155     6,618  

Total operating expenses

     (3,765   (5,440   (5,827
    

 

 

   

 

 

   

 

 

 

Operating profit

     1,148     715     791  
    

 

 

   

 

 

   

 

 

 

Other expenses

     (722   (1,272   (1,173
    

 

 

   

 

 

   

 

 

 

Profit/ (loss) before tax

     426     (557   (382
    

 

 

   

 

 

   

 

 

 

Income tax expense

     (164   (123   (251
    

 

 

   

 

 

   

 

 

 

Profit/ (loss) for the period

     262     (680   (633
    

 

 

   

 

 

   

 

 

 

IncludedSale of operations in profit before taxZimbabwe

On November 18, 2015, the Company, together with its subsidiary Global Telecom Holding S.A.E (“GTH”), entered into an agreement with ZARNet (Private) Limited to sell its stake in Telecel International Limited for US$40. Telecel International Limited owns 60% of Telecel Zimbabwe (Pvt) Ltd. ZARNet is wholly owned by the Government of the Republic of Zimbabwe through the Ministry of Information & Communication Technology, Postal and Courier Services.

Due to constraints in ZARNet’s ability to pay the full US$40 outside of Zimbabwe, it was agreed that ZARNet will satisfy the purchase price consideration with US$21 cash (of which US$10 was received in 2015 and US$11 was received in 2016), and a US$19 Vendor Note payable in three years to Global Telecom Netherlands B.V., a subsidiary of GTH. Due to the currency restrictions in Zimbabwe, management have not included the Vendor Note in determining the result of the sale, as it is currently uncertain whether it will be recoverable.

The transaction closed on November 30, 2016, resulting in a gain of US$93 related to the sale21.

Transactions of 90% of the shares of Galata S.p.A. (“Galata”) to Abertis Telecom Terrestre SAU (“Abertis Telecom”) for a total cash consideration of EUR 693 million (approximately US$750). The sale was closed on March 26, 2015 and consisted of 7,377 towers together with the relevant functions, employees and related contracts.

Had Italy not been classified as a discontinued operation, its contribution to the segment reporting would be as follows:

      December 31, 
   Note  2015   2014   2013 

External customers

     4,910     6,150     6,614  

Inter-segment

     3     5     4  
    

 

 

   

 

 

   

 

 

 

Total Revenue

     4,913     6,155     6,618  
    

 

 

   

 

 

   

 

 

 

Adjusted EBITDA

     1,878     2,416     2,598  
    

 

 

   

 

 

   

 

 

 

Capital expenditures

     872     1,025     1,287  
    

 

 

   

 

 

   

 

 

 

Sale of 51% shareholding in Omnium Telecom Algeria (OTA) and settlement of disputes with the Algerian State

On January 30, 2015, the Company and its subsidiary Global Telecom Holding S.A.E. (“GTH”) completed the sale of anon-controlling 51% interests in Omnium Telecom Algeria S.p.A. (formerly known as Orascom Telecom Algérie S.p.A.) (“OTA”) to the Fonds National d’Investissement, the Algerian National Investment Fund (“FNI”), for a purchase consideration of US$2,643 (the “Transaction”).2,643. The Company and the FNI have entered into a shareholders agreement which governs their relationship as shareholders in OTA going forward. The Company will continue to exercise operational control over OTA and, as a result, will continue to fully consolidate OTA.

Immediately prior to the Transaction,transaction, the Company owned 50.12% of OTA’s share and the carrying amount of the existing 49.88%non-controlling interest in OTA was US$1,010. As the Company will retain control of OTA, the Transactiontransaction was accounted for as an equity transaction and thenon-controlling interest was adjusted by US$1,607 to reflect the new ownership interest in OTA. Parent equity was adjusted for the difference between the fair value of the consideration received and the adjustment to thenon-controlling interest of US$644.

The capital gain tax payable amounted to US$428, of which US$350 was recorded directly in equity, and US$78 was expensed in the income statement. The transaction costs totaled US$42. An existing tax credit of US$130 was utilized against the capital gain tax payable. Net proceeds received, after deducting capital gains taxes and transaction costs were US$2,307.

At closing, GTH terminated its international arbitration against the Algerian State initiated on April 12, 2012 and the parties to the arbitration settled the arbitration and all claims relating thereto. At the same time, the

foreign exchange and import restrictions put in place by the Bank of Algeria against OTA on April 15, 2010 were lifted, following the cash payment of the fine of DZD 99 billion Algerian dinar (“DZD”) (approximately US$(US$1,112) to the Algerian Treasury which resulted in a decrease of provisions in the current liabilities from December 31, 2014 by the same amount.

Prior to closing, OTA paid a dividend to its shareholders in the amount of US$1,862. Shortly prior to closing, OTA and its wholly-owned subsidiary Optimum Telecom Algerie S.p.A. established credit facilities with a syndicate of Algerian and international banks in an amount of DZD 82 billion (approximately US$(US$920), and immediately drew down DZD 50 billion (approximately US$(US$561). In addition to this, on June 11, 2015 OTA fully drew down under two new credit facilities with Credit Agricole Corporate and Investment Bank Algerie for an amount of DZD 2.2 billion (approximately US$(US$22) and with BNP Paribas El Djazair SPA and Natixis Algerie SPA for an amount of DZD 2.8 billion (approximately US$(US$29).

GTH and Cevital S.p.A. (“Cevital”), anon-controlling interest’s shareholder in OTA, amended their previously disclosed Framework Agreement. Pursuant to the amended Framework Agreement, following closing, Cevital continued to be a shareholder in OTA holding 3.43% of the share capital of OTA. At closing, the existing OTA shareholder arrangements to which Cevital was a party were terminated and Cevital dismissed all pending litigation against OTA in settlement for a dinar payment by OTA equating to approximately US$50 plus Cevital’s entitled share of the US$1,862pre-closing dividend paid by OTA to its shareholders.

Restructuring of the Company’s ownership in LLC “Sky Mobile” (Kyrgyzstan) and LLP “KaR-Tel” (Kazakhstan)

During Q2 2015 Thethe Company completed the process of restructuring its ownership in LLC “Sky Mobile” (“Sky Mobile”) and LLP “KaR-Tel” (“KaR-Tel”). Key changes as a result of the restructuring included:

 

moving the ownership from Cyprus to Swiss holding companies;

 

increasing the Company’s ownership in KaR-Tel from 71.5% to 75% and decreasing the Company’s ownership in Sky Mobile from 71.5% to 50.2%;

 

termination of an existing put option liability of US$271, which was held by thenon-controlling interest holder and call option (value nil) held by the Company; and

No cash consideration was exchanged in connection with the above restructuring and the Company continues to control KaR-Tel and Sky Mobile subsequent to the transaction. The changes in ownership and termination of the put option were treated as an equity transaction with anon-controlling interest holder since VimpelComVEON did not lose control of the subsidiaries, and resulted in a net decrease to parent equity of US$98 and increase tonon-controlling interest of US$358. Following the completion of the restructuring, the portion of the deferred tax liabilities amounting to US$75 was credited to the income tax expense for the period.

VimpelCom Kazakhstan Holding AG and VimpelCom Kyrgyzstan Holding AG dividend

On July 17, 2015 and August 17, 2015, VimpelCom Kazakhstan Holding AG and VimpelCom Kyrgyzstan Holding AG paid dividends to its shareholders whereby the portions paid to the minority shareholder amounted to US$104 and US$23 respectfully.

Acquisition in Pakistan

On November 26, 2015 the Company together with its subsidiary Global Telecom Holding S.A.E. (“GTH”), signed an agreement with Warid Telecom Pakistan LLC and Bank Alfalah Limited, to combine its operations in Pakistan. The merger of Pakistan Mobile Communications Limited (“Mobilink”) and Warid Telecom (Private) Limited (“Warid”) is expected to close within 12 months from signing and it is subject to regulatory approvals. As a result of this transaction, upon closing, the Company will take over control over the combined businesses. The Company will acquire 100% of the shares in Warid for a consideration of 15% of the shares in the new combined entity. It is not yet reasonably possible to predict the impact that this transaction might have upon closing.

Sale of operations in Zimbabwe

On November 18, 2015, the Company together with its subsidiary GTH, entered into an agreement with ZARNet (Private) Limited to sell its stake in Telecel International Limited for US$40. Telecel International Limited owns 60% of Telecel Zimbabwe (Pvt) Ltd. The transfer of ownership to ZARNet will occur after customary conditions are satisfied. ZARNet is wholly owned by the Government of the Republic of Zimbabwe through the Ministry of Information & Communication Technology, Postal and Courier Services. Upon closing of the transaction, the Company will record a pre-tax gain in consolidated income statements of US$40.

Disposal of interest in Wind Canada

The Company had an equity investment in and long term loans provided to the Globalive group of companies in Canada, including GlobaliveWireless Management Corp., the operator of Wind Mobile cellular telephony service in Canada (“Wind Canada”). As of December 31, 2013, due to the recurring losses of Wind Canada and remote prospective of a possible disposal at the time, the equity investment and the long term loans had been impaired to zero.

On September 16, 2014, VimpelCom and GTH entered into and closed a sale and purchase agreement to sell all of their debt and equity interest in Wind Canada to a consortium of investors for CAD 135 million with the proceeds going to VimpelCom in repayment of part of the debt owed to VimpelCom. The successful sale transaction triggered a reversal of the impairment on the loans booked in 2013 in an amount of US$110, and it was recorded in the line item “Impairment (gain)/loss” in the accompanied consolidated income statement.

Telecel Globe

On October 17, 2014 VimpelCom signed and closed a Sale and Purchase Agreement to dispose of its entire indirect 100.0% stake in Telecel Globe (“Telecel”). Telecel included operations in Central African Republic and Burundi. Both operations are part of the segment Africa & Asia. The sale transaction in October 2014 triggered an impairment loss of US$25 recorded in the line item “Impairment (gain)/loss” of the accompanied consolidated income statement. The related CTA expense of US$7 was recycled from the OCI and also recorded on the line item Impairment (gain)/loss.Segment information

7Segment information

Management analysesanalyzes the Company’s operating segments separately because ofdue to the different economic environments and stages of development in different geographical areas, requiring different investment and marketing strategies. Management does not analyze assets or liabilities by reportableoperating segments.

Management evaluates the performance of the Company’s segments on a regular basis, primarily based on earnings before interest, tax, depreciation, amortization, impairment loss, loss on disposals ofnon-current assets, othernon-operating losses and shares of profit/profit / (loss) of associates and joint ventures (“Adjusted EBITDA”).

Starting January 1, 2015, management decidedSubsequent to separately present certain operating units as separate reportable segments to enhance understanding of the business and better reflect the actual structure of the Group. Therefore, the Company’s reportable segments now include Pakistan and Bangladesh (which were split out of the former “Africa & Asia” segment), Kazakhstan and Uzbekistan (which were split out of the former “CIS” segment), Russia, Algeria, Ukraine and HQ and Others (which includes our operationstransaction disclosed in Kyrgyzstan, Armenia, Tajikistan and Georgia from the former “CIS” segment and Laos from the former “Africa & Asia” segment, as well as certain internal adjustments). As of August 2015,Note 6, Italy is no longer a reportable segment subsequent to its classification as a discontinued operation (Note 6).segment. The comparative information has been adjusted accordingly.

In the second quarter of 2016, management decided to no longer include Kazakhstan as a separate reportable segment due to the decreasing impact of operations in Kazakhstan on the overall business. As a result, the activities in Kazakhstan have been integrated into Other. The comparative figures for the 2015 and 2014 periods set out in the tables below have beenre-presented to reflect this change.

Reportable segments

Financial information by reportable segment for the three years ended December 31, 2015,2016, is presented in the following tables. Inter-segment revenues between operating segments are on an arm’s length basis in a manner similar to transactions with third parties. The segment data for acquired operations are reflected herein from the date of their respective acquisition.

Year ended December 31, 2015 
   Russia   Algeria   Pakistan   Bangladesh   Ukraine   Kazakhstan   Uzbekistan   HQ and
Others
  Total
Segments
 

Revenue

                 

External customers

   4,547     1,273     1,014     604     592     579     710     306    9,625  

Inter-segment

   55     —       —       —       30     19     1     (105  —    
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

  

 

 

 

Total revenue

   4,602     1,273     1,014     604     622     598     711     201    9,625  
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

  

 

 

 

Adjusted EBITDA

   1,825     684     409     242     292     276     437     (1,290  2,875  
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

  

 

 

 

Other disclosures

                 

Capital expenditures

   910     189     238     134     299     73     55     136    2,034  
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

  

 

 

 

 

Year ended December 31, 2014 
Year ended December 31, 2016                                
  Russia   Algeria   Pakistan   Bangladesh   Ukraine   Kazakhstan   Uzbekistan   HQ and
Others
 Total
Segments
   Russia   Algeria   Pakistan   Bangladesh   Ukraine   Uzbekistan   HQ Other Total
Segments
 

Revenue

                                 

External customers

   7,369     1,692     1,010     563     1,008     727     717     431   13,517     4,059    1,040    1,293    621    566    662    10   634   8,885 

Inter-segment

   90     —       —       —       54     28     1     (173  —       38    —      2    —      20    1    —     (61  —   
  

 

   

 

   

 

   

 

   

 

   

 

   

 

   

 

  

 

   

 

   

 

   

 

   

 

   

 

   

 

   

 

  

 

  

 

 

Total revenue

   7,459     1,692     1,010     563     1,062     755     718     258    13,517     4,097    1,040    1,295    621    586    663    10   573   8,885 
  

 

   

 

   

 

   

 

   

 

   

 

   

 

   

 

  

 

   

 

   

 

   

 

   

 

   

 

   

 

   

 

  

 

  

 

 

Adjusted EBITDA

   2,980     857     386     219     484     349     461     (176  5,560     1,574    547    507    267    306    395    (421  57   3,232 
  

 

   

 

   

 

   

 

   

 

   

 

   

 

   

 

  

 

   

 

   

 

   

 

   

 

   

 

   

 

   

 

  

 

  

 

 

Other disclosures

                                 
  

 

   

 

   

 

   

 

   

 

   

 

   

 

  

 

  

 

 

Capital expenditures

   1,559     415     651     178     138     109     79     100    3,229     663    201    215    137    106    174    27  ��218   1,741 
  

 

   

 

   

 

   

 

   

 

   

 

   

 

   

 

  

 

   

 

   

 

   

 

   

 

   

 

   

 

   

 

  

 

  

 

 

 

Year ended December 31, 2013 
Year ended December 31, 2015                                
  Russia   Algeria Pakistan   Bangladesh   Ukraine   Kazakhstan   Uzbekistan   HQ and
Others
 Total
Segments
   Russia   Algeria   Pakistan   Bangladesh   Ukraine   Uzbekistan   HQ Other Total
Segments
 

Revenue

                                

External customers

   9,007     1,796   1,069     504     1,564     813     671     542    15,966  

External customers*

   4,528    1,273    1,014    604    592    710    —     885   9,606 

Inter-segment

   102     —      —       —       46     26     2     (176  —       55    —      —      —      30    1    —     (86  —   
  

 

   

 

  

 

   

 

   

 

   

 

   

 

   

 

  

 

   

 

   

 

   

 

   

 

   

 

   

 

   

 

  

 

  

 

 

Total revenue

   9,109     1,796    1,069     504     1,610     839     673     366    15,966     4,583    1,273    1,014    604    622    711    —     799   9,606 
  

 

   

 

  

 

   

 

   

 

   

 

   

 

   

 

  

 

   

 

   

 

   

 

   

 

   

 

   

 

   

 

  

 

  

 

 

Adjusted EBITDA

   3,815     (212  441     187     781     390     347     (72  5,677     1,825    684    409    242    292    437    (1,291  277   2,875 
  

 

   

 

  

 

   

 

   

 

   

 

   

 

   

 

  

 

   

 

   

 

   

 

   

 

   

 

   

 

   

 

  

 

  

 

 

Other disclosures

                                
  

 

   

 

   

 

   

 

   

 

   

 

   

 

  

 

  

 

 

Capital expenditures

   1,822     122   190     282     211     159     142     91    3,019     910    189    238    134    299    55    16   193   2,034 
  

 

   

 

  

 

   

 

   

 

   

 

   

 

   

 

  

 

   

 

   

 

   

 

   

 

   

 

   

 

   

 

  

 

  

 

 

Year ended December 31, 2014

 

   Russia   Algeria   Pakistan   Bangladesh   Ukraine   Uzbekistan   HQ  Other  Total
Segments
 

Revenue

                

External customers*

   7,338    1,692    1,010    563    1,008    717    —     1,158   13,486 

Inter-segment

   90    —      —      —      54    1    —     (145  —   
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

  

 

 

  

 

 

 

Total revenue

   7,428    1,692    1,010    563    1,062    718    —     1,013   13,486 
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

  

 

 

  

 

 

 

Adjusted EBITDA

   2,980    857    386    219    484    461    (233  406   5,560 
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

  

 

 

  

 

 

 

Other disclosures

                
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

  

 

 

  

 

 

 

Capital expenditures

   1,559    415    651    178    138    79    12   197   3,229 
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

  

 

 

  

 

 

 

*Amounts have beenre-presented to confirm with current year presentation, refer Note 8.

The following table provides the reconciliation of consolidated Adjusted EBITDA to consolidated income statement before tax for the three years ended December 31:

 

  2015   2014   2013   2016 2015 2014 

Total Segments Adjusted EBITDA

   2,875     5,560     5,677     3,232   2,875   5,560 

Depreciation

   (1,550   (1,996   (2,245   (1,439  (1,550  (1,996

Amortization

   (517   (647   (808   (497  (517  (647

Impairment loss

   (245   (976   (2,963   (192  (245  (976

Loss on disposals of non-current assets

   (39   (68   (93   (20  (39  (68

Finance costs

   (829   (1,077   (1,213   (830  (829  (1,077

Finance income

   52     52     90     69   52   52 

Other non-operating losses

   (42   121     84  

Shares of loss of associates and joint ventures accounted for using the equity method

   14     (38   (159

Net foreign exchange loss

   (314   (556   (12

Othernon-operating (losses) / gains

   (82  (42  121 

Share of (loss) / profit of associates and joint ventures accounted for using the equity method

   48   14   (38

Impairment of associates and joint ventures accounted for using the equity method

   (99  —     —   

Net foreign exchange gain / (loss)

   157   (314  (556
  

 

   

 

   

 

   

 

  

 

  

 

 

(Loss)/ profit before tax

   (595   375     (1,642

Profit / (loss) before tax

   347   (595  375 
  

 

   

 

   

 

   

 

  

 

  

 

 

Geographical information ofnon-current assets

The total ofnon-current assets (other than financial instruments and deferred tax assets, which are included in Other, along with consolidation eliminations), broken down by location of the assets, is shown in the following tables:

December 31, 2016                                    
   Russia   Algeria   Pakistan   Bangladesh   Ukraine   Uzbekistan   HQ   Other   Total
Segments
 

Non-current assets

   7,717    2,324    2,169    1,104    556    509    38    2,312    16,729 

December 31, 2015

 

   Russia   Algeria   Pakistan   Bangladesh   Ukraine   Uzbekistan   HQ   Other   Total
Segments
 

Non-current assets

   5,370    2,456    1,624    1,140    694    472    22    1,556    13,334 

8 Revenue

The following table provides thea breakdown of total operating revenue from external customers by mobile and fixed line for the three years ended December 31:

 

   2015   2014   2013 

Mobile

   8,816     12,163     14,287  

Fixed line

   781     1,354     1,679  

Management fees

   28     —       —    
  

 

 

   

 

 

   

 

 

 

Total

   9,625     13,517     15,966  
  

 

 

   

 

 

   

 

 

 
   2016   2015   2014 

Mobile services

   8,089    8,797    12,133 

Fixed line services

   796    809    1,353 
  

 

 

   

 

 

   

 

 

 

Total revenue

   8,885    9,606    13,486 
  

 

 

   

 

 

   

 

 

 

Revenue recognition (accounting policy)

VEON generates revenue from providing voice, data and other telecommunication services through a range of wireless, fixed and broadband Internet services, as well as selling equipment and accessories. Products and services may be sold separately or in bundled packages.

These business activitiesGenerally, revenue for products is recorded when the equipment is sold or upon transfer of the associated risks and rewards, and revenue for services is recorded when the services are rendered. Revenue for bundled packages is recorded based on the relative fair value allocation of each component in the bundle.

Mobile services

Service revenue includes revenue from airtime charges from contract and prepaid customers, monthly contract fees, interconnect revenue, roaming charges and charges for value added services (“VAS”). VAS includes short messages, multimedia messages, caller number identification, call waiting, data transmission, mobile internet, downloadable content, mobile finance services,machine-to-machine and other services. The content revenue relating to VAS is presented net of related costs when the Company acts as an agent of the content providers and gross when the Company acts as the primary obligor of the transaction.

In 2016, the Group has aligned its practices for content revenue across the group, andre-presented the comparative periods 2015 and 2014 reducing revenue and operating costs for the periods. The impact of this refinement in policy was not material for any periods presented, and reduced the revenue and the operating costs by US$20 in 2016, US$19 in 2015 and US$31 in 2014. The net results, financial position and operating cash flows for these periods remained unaffected. The Company concluded that net presentation of the content revenue better reflected the actual nature and substance of the arrangements with content providers.

More specifically, the accounting for revenue sharing agreements and delivery of content depends on the analysis of the facts and circumstances surrounding these transactions, which will determine if the revenue is recognized gross or net.

Service revenue is generally recognized when the services (including VAS and roaming revenue) are rendered. Sales of prepaid cards, used as a method of cash collection, is accounted for as customer advances for future services and the respective revenue is deferred until the customer uses the airtime. Prepaid cards might not have expiration dates but are subject to statutory expiration periods, and unused prepaid balances are added to service revenue based on an estimate of the expected balance that will expire unused. VEON charges customers a fixed monthly fee for the use of certain services. Such fees are recognized as revenue in the respective month when earned.

Some tariffs include bundle rollovers which effectively allow customers to rollover unused minutes from one month to the following operations:month. For these tariffs, the portion of the access fee representing the fair value of the rolled over minutes is deferred until the service is delivered.

Fixed-line services

mobile: wireless telecommunication

Revenue from traditional voice services and other service contracts is accounted for when the services are provided. Revenue from Internet services is measured primarily by monthly fees and internet-traffic volume which has not been included in monthly fees. Payments from customers for fixed-line equipment are not recognized as revenue until installation and testing of such equipment are completed and the equipment is accepted by the customer. Domestic Long Distance/International Long Distance (“DLD/ILD”) and zonal revenue are recorded gross or net depending on the contractual arrangements with theend-users.

Connection fees

VEON defers upfront telecommunications connection fees. The deferral of revenue is recognized over the estimated average customer life or the minimum contractual term, whichever is shorter. The Company also defers direct incremental costs related to connection fees for fixed line customers, in an amount not exceeding the revenue deferred.

Sales of equipment

Revenue from mobile equipment sales, such as handsets, are recognized in the period in which the equipment is sold to either a network customer or, if sold via an intermediary, when the significant risks and rewards associated with the device have passed to the Company’s customersintermediary and the intermediary has no general right of return or if a right of return exists, when such right has expired.

Multiple elements agreements (“MEA”)

MEA are agreements under which VEON provides more than one service. Services / products may be provided or ‘bundled’ under different agreements or in groups of agreements which are interrelated to such an extent that, in substance, they are elements of one agreement. In the event of an MEA, each element is accounted for separately if it can be distinguished from the other operators

fixed line: wireline telecommunication services, broadbandelements and consumer internet

VimpelCom provides both mobile and fixed line serviceshas a fair value on a standalone basis. The customer’s perspective is important in Russia, Italy, Ukraine, Pakistan, Kazakhstan and Uzbekistan.

Geographical informationdetermining whether the transaction contains multiple elements or is just a single element arrangement. The relative fair value method is applied in determining the value to be allocated to each element of non-current assets

The total of non-current assets other than financial instruments and deferred tax assets (which are included in other along with consolidation elimination), broken down by locationan MEA. Fair value is determined as the selling price of the assets,individual item. If an item has not been sold separately by the Group yet, but is shown insold by other suppliers, the following tables:

December 31, 2015 
   Russia   Algeria   Pakistan   Bangladesh   Ukraine   Kazakhstan   Uzbekistan   Other   Total 

Non-current assets

   5,370     2,456     1,624     1,140     694     474     472     1,104     13,334  
December 31, 2014 
   Russia   Algeria   Pakistan   Bangladesh   Ukraine   Kazakhstan   Uzbekistan   Other   Total 

Non-current assets

   6,915     3,406     1,800     1,198     895     939     517     15,740     31,410  

Included in other for 2014fair value is the non-current assets related to Italy,price at which was classified as a disposal group held for sale during 2015.the items are sold by the other suppliers.

8Other revenue

Other revenue amounted to US$103 for the year ended December 31, 2015 (2014: 68, 2013: US$103),9 Selling, general and relates to revenue from site sharing and other services.administrative expenses

9Selling, general and administrative expenses

Selling, general and administrative expenses consist of the following:

 

  2015   2014   2013   2016   2015   2014 

Network and IT costs

   1,114     1,533     1,470     1,043    1,017    1,402 

Personnel cost

   848     1,122     1,370     775    848    1,122 

Customer associated costs

   860     1,190     1,241     822    860    1,190 

Losses on receivables

   51     53     56     58    51    53 

Taxes, other than income taxes

   227     295     323     244    227    295 

Provisions related to the Algeria transaction

   —       50     1,266     —      —      50 

Other

   1,463     500     530     726    1,560    631 
  

 

   

 

   

 

   

 

   

 

   

 

 

Total

   4,563     4,743     6,256     3,668    4,563    4,743 
  

 

   

 

   

 

   

 

   

 

   

 

 

Included in Other for the period ended December 31, 2015, is the provision expense related to the Uzbekistan investigation (Note 24)(see Note 25 for further details).

Dealer commissions

Dealer commissions are expensed in the consolidated income statement when the services are provided unless they meet the definition of an asset. Dealer commissions are part of customer associated costs.

Operating lease expenses

The rental payable under operating leases is recognized as an operating lease expenses in the income statement on a straight-line basis over the lease term unless another systematic basis is more representative of the time pattern of VEON’s benefit. No asset is capitalized. If the periodic payments or part of the periodic payments has been prepaid, the Company recognizes these prepayments in the statement of financial position as othernon-financial assets.

Total operating lease expense recognized in the consolidated income statement amounted to US$408 (2015: US$385, (2014:2014: US$557, 2013: US$579)557). Please refer to Note 27 for details regarding operating lease commitments.

10Impairment

Accounting policies (leases)

Leases are classified as finance leases whenever the terms of the lease transfer substantially all the risks and rewards associated with ownership of the leased asset to VEON. All other leases are classified as operating leases. The determination of whether an arrangement is, or contains, a lease is based on the substance of the arrangement at the inception date, or when the terms of the agreement are modified.

Finance leases

At the commencement of a finance lease term, VEON recognizes the assets and liabilities in its statement of financial position at amounts equal to the fair value of the leased property or, if lower, the present value of the minimum lease payments as determined at the inception of the lease. The corresponding liability to the lessor is included in the statement of financial position as a finance lease obligation.

The discount rate used in calculating the present value of the minimum lease payments is the interest rate implicit in the lease. If there is no interest rate in the lease, the Company’s incremental borrowing rate is used. Any initial direct costs of VEON related to the lease are added to the amount recognized as an asset.

Operating leases

The rental payable under operating leases is recognized as an operating lease expenses in the income statement on a straight-line basis over the lease term unless another systematic basis is more representative of the time pattern of VEON’s benefit. No asset is capitalized. If the periodic payments or part of the periodic payments has been prepaid, the Company recognizes these prepayments in the statement of financial position as othernon-financial assets.

10 Impairment

Accounting policies

Goodwill

Goodwill is recognized for the future economic benefits arising from net assets acquired that are not individually identified and separately recognized.

Goodwill is not amortized but is tested for impairment annually and as necessary when circumstances indicate that the carrying value may be impaired.

The Company bases its impairment calculation on detailed budgets and forecast calculations which are prepared separately for each of the Company’s CGUs. These budgets and forecast calculations are prepared for a period of five years. For longer periods, a long-term growth rate is applied in order to project future cash flows after the fifth year.

Impairment of assets

Property and equipment, and intangible assets are tested for impairment. The Company assesses, at the end of each reporting period, whether there are any indicators that an asset may be impaired. If there are such indicators (i.e. asset becoming idle, damaged or no longer in use), the Company estimates the recoverable amount of the asset.

Impairment losses of continuing operations are recognized in the income statement in a separate line item.

The impairment charge relates to the following:

   Note   2016   2015   2014 

Property and equipment

   10,16    100    150    —   

Intangible assets

   10,17    14    —      —   

Goodwill

   10    78    95    976 
    

 

 

   

 

 

   

 

 

 
     192    245    976 
    

 

 

   

 

 

   

 

 

 

Carrying amount of goodwill and cash-generating units

Goodwill acquired through business combinations has been allocated to CGUs for impairment testing as follows:

 

Year ended December 31, 2016                
CGU  2015   Impairment Acquisition   Translation
adjustment
 Classification as
held for sale
 2014**   2016   Impairment Acquisition   Translation
adjustment
 2015 

Italy*

   —       —      —       (452 (4,381 4,833  

Russia

   1,924     —     2     (568  —     2,490     2,312    —     —      388   1,924 

Ukraine

   —       (51  —       (24  —     75  

Algeria

   1,435     —      —       (321  —     1,756     1,393    —     —      (42  1,435 

Pakistan

   295     —      —       (12  —     307     497    —     201    1   295 

Kazakhstan

   173     —      —       (149  —     322     176    —     —      3   173 

Kyrgyzstan

   177     —        (51  —     228     145    (49  —      17   177 

Uzbekistan

   131     —      —       (12  —     143     114    —     —      (17  131 

Armenia

   59     (44  —       (1  —     104     59    —     —      —     59 

Tajikistan

   21     —      —       —      —     21     —      (21  —      —     21 

Others

   8     —      —       2    —     6     —      (8  —      —     8 
  

 

   

 

  

 

   

 

  

 

  

 

   

 

   

 

  

 

   

 

  

 

 

Total

   4,223     (95  2     (1,588  (4,381  10,285     4,696    (78  201    350   4,223 
  

 

   

 

  

 

   

 

  

 

  

 

   

 

   

 

  

 

   

 

  

 

 

Year ended December 31, 2015                     

CGU

  2015   Impairment  Acquisition   Translation
adjustment
  Classification as
held for sale
  2014** 

Italy*

   —      —     —      (452  (4,381  4,833 

Russia

   1,924    —     2    (568  —     2,490 

Ukraine

   —      (51  —      (24  —     75 

Algeria

   1,435    —     —      (321  —     1,756 

Pakistan

   295    —     —      (12  —     307 

Kazakhstan

   173    —     —      (149  —     322 

Kyrgyzstan

   177    —       (51  —     228 

Uzbekistan

   131    —     —      (12  —     143 

Armenia

   59    (44  —      (1  —     104 

Tajikistan

   21    —     —      —     —     21 

Others

   8    —     —      2   —     6 
  

 

 

   

 

 

  

 

 

   

 

 

  

 

 

  

 

 

 

Total

   4,223    (95  2    (1,588  (4,381  10,285 
  

 

 

   

 

 

  

 

 

   

 

 

  

 

 

  

 

 

 

 

*Italy has been classified as held for sale and discontinued operation as ofat August 2015 (Note 6)
**The 2014 balances for Italy and Algeria were decreased and increased, respectively, by US$54 to correct for a misallocation between the segments.

There were no changes to the methodology of goodwill allocation to CGUs in 2015.CGUs.

The Company performed its annual goodwill impairment test as ofat October 1, 2015.2016. The Company considers the relationship between market capitalization and its book value, changes in country risk premiums and

significant decreases in the operating results of its CGUs versus budgeted amounts, among other factors, when reviewing for indicators of impairment on a quarterly basis. As ofat the impairment test date, the market capitalization of the Group was not below the book value of its equity. The Company further performed an assessment for the period between October 1, and December 31, 20152016 for any adverse developments that could have negatively impacted the valuations, and none were identified.valuations.

The recoverable amounts of the CGUs have been determined based on fair value less costs of disposal calculations, using cash flow projections from business plans includingapproved in the first quarter of 2016 by the Group’s senior management. These plans were updated for subsequent changes in the actual performances as well as any changes in the existing networks, renewal of the telecom licenses, as well as any restructurings and other business initiatives. To the extent the business initiatives would not be valued by the market due to their early stages, they were nonot included in the cash flow projections. The business plans as approved by the Group’s senior management cover thea period of five years. The key assumptions and outcomeoutcomes of the impairment test isare discussed separately below.

Impairment losses

20152016

During the 2016 annual impairment test, the Company concluded impairments for the CGUs Georgia and Kyrgyzstan in amounts of US$29 and US$49, respectively. The impairments were concluded largely due to lower operating performances in those countries. The recoverable amounts of US$53 and US$219, respectively, were determined based on a fair value less costs of disposal calculation using the latest cash flow projections (Level 3 fair value). The Company applied a post-tax discount rate of 10.3% and 14.5%, respectively.

For Georgia CGU, the carrying amount of goodwill was already nil prior to the impairment test. As such, the total amount of the impairment loss was allocated to the carrying amounts of property and equipment and intangible assets based on relative carrying value before the impairment as follows:

Account

Impairment loss

Property and equipment

16

Intangible assets

13

Total

29

In Q4 2016, the Company also concluded an impairment for CGU Tajikistan in an amount of US$88 due to negative cash flow outlook primarily driven by excessive tax levies. The impairment was allocated to allnon-current and current assets, including goodwill:

Account

Impairment loss

Property and equipment

54

Intangible assets

1

Goodwill

21

Other assets*

12

Total

88

*Other assets includes trade and other receivables and deferred tax assets. The impairments on these assets have been recognized on the income statement accounts relating to these assets, i.e. Selling, general and administrative expenses and Income tax expense.

Additionally, in connection with the rollout of the Company’s transformation strategy and commitment to network modernization, the Company hasre-evaluated the plans for its existing network, including equipment purchased but not installed, and consequently recorded an impairment loss of US$30.

2015

In Q1 2015, due to higher weighted average cost of capital for Ukraine by 1.0% as compared to October 1, 2014, the Company concludedGroup recorded an impairment loss of US$51 in itsthe Ukraine CGU. The recoverable amount was determined based on a fair value less costs of disposal calculation using the latest cash flow projections (Level 3 fair value). Due to currentthe macroeconomic and geopolitical situation in the country, the Company applied higherpost-tax discount factors for the first two years in the explicit period of 27.1% in 2015 and 20.4% in 2016, followed by normalizedpost-tax discount rate of 17.8% as ofat March 31, 2015.

Also, due to higher weighted average costs of capital for the CGU Armenia, an impairment was concludedreported in Q1 2015 infor the amount of US$44. The recoverable amount was determined based on a fair value less costs of disposal calculation using the latest cash flow projections (Level 3 fair value). The Company appliedpost-tax discount rate of 12.1% as ofat March 31, 2015.

Based on the annual goodwill impairment test as ofat October 1, 2015, there were no impairments concludedother impairment losses identified for these and other CGUs.

There were severalSeveral countries that exhibited very limited headroom, and these are discussed in more details later in this Note.

Additionally, in connection with the rollout of the Company’s transformation strategy and commitment to network modernization, the Company hasre-evaluated the plans for its existing network, including equipment purchased but not installed, and consequently recorded an impairment loss of US$150.

2014

Driven by continued volatile economic and political environment in Ukraine as well as deteriorated operating performance in the country, the Company concluded an impairment of US$767. The recoverable amount was determined based on a fair value less costs of disposal calculation using the latest cash flow projections including the awarded 3G license as well as cost optimization restructurings and necessity to renew 2G licenses in the future (Level 3 fair value). Due to the macroeconomic and geopolitical situation in the country, the Company applied higherpost-tax discount factors for the first two years in the explicit period of 26.1% in 2015 and 19.4% 2016 followed by normalizedpost-tax discount rate of 16.8%.

The Company also concluded an impairment pertaining to its operations in Pakistan in an amount of US$163. The impairment was mainly driven by significantly higher capital expenditures to expand the 3G telecommunication network planned for 2015 in order to regain the market share in the country following its contraction in 2014. The recoverable amount was determined based on a fair value less costs of disposal calculation using the latest cash flow projections including the expected capital expenditures to expand the network as well as necessity to renew 2G and 3G licenses in the future (Level 3 fair value). Thepost-tax discount rate applied was 16.6%.

Other impairment concluded related to goodwill in Laos of US$34 and other smaller CGUs of US$28.34. The recoverable amounts were determined based on the fair value less costs of disposal calculations using the latest cash flow projections and apost-tax discount rate of 16.2% for Laos and 13.1% for other CGUs (Level 3 fair value).

In addition, the Company recorded an impairment for othernon-current assets for the total amount of US$110, which was offset by an impairment reversal pertaining to the sale by VimpelComVEON and GTH of all of our debt and equity interest in the Globalive group of companies in Canada in 2014.

2013

In its assessment of possible impairment triggering events in Q4 2013, the Company determined that Q4 2013 increases in the country risk premium and the increasingly volatile economic and political landscape in Ukraine required an impairment assessment to be made as of December 31, 2013 for the Ukraine CGU. As a result of this December 31, 2013 impairment assessment, the Company recorded an impairment of goodwill in the Ukraine CGU in an amount of US$2,085. The impairment was driven by macroeconomic developments and the increases in the country risk premium, as well as weakening operational performance that resulted in the reassessment of the Ukraine CGU’s long-term forecast. The recoverable amount was determined based on a value in use calculation using the latest cash flow projections and a pre-tax discount rate of 23.1%. These assumptions reflect the increase in the risks inherent in the estimated future cash flows attributable to the current economic and political volatility in the country, which became more pronounced during Q4 2013. Given the volatility in Ukraine, particularly approaching December 31, 2013, the Company, in determining the appropriate discount rate, considered that the rating downgrades suffered by Ukraine in November of 2013 contained negative outlooks and were already likely superseded by then-current events. Additionally, the Company referred to credit default swap spreads during Q4 2013. Based on all of the available information, the Company concluded that the discount rate of 23.1% appropriately reflected the return an investor would seek from the Ukraine CGU.

Other impairments recorded in 2013 related to the Armenia and Laos CGUs in amounts of US$20 and US$25, respectively, due to weakening operational performance. The recoverable amounts were calculated as value in use using the latest available cash flow projections and after-tax discount rates of 12.1% and 15.3%, respectively. Changes in the critical estimates such as weighted average cost of capital, operating margin or revenue growth rate by one percentage point for these CGUs would not result in any additional material impairment.

There were no other goodwill impairments recorded during 2013.

In addition, during 2013, the Company fully impaired its investment in Wind Canada in an amount of US$764, mainly related to the reassessment of the future prospects of Wind Canada’s continuing operations in the country, which resulted from the strategic decision to withdraw from the January 2014 4G/LTE spectrum auction in Q4 2013. In withdrawing from the spectrum auction, Wind Canada effectively curtailed its ability to execute its business plan and generate the cash flows necessary to repay the amounts owed by Wind Canada to the Company.

In addition, the Company recorded an impairment for other long-term assets for the total amount of US$79.

Key assumptions

The key assumptions and inputs used by the Company in undertakingdetermining the impairment testrecoverable amount are:

 

the discount rate,

 

average revenue growth rate (excluding perpetuity period),

terminal growth rate,

 

terminal growth rate,

average operating margin and

 

average capital expenditure as a percentage of revenue.

The Company estimates operating margin calculated based on Adjusted EBITDA divided by Total Operating Revenue for each CGU and each future year.

Operating margin is defined as the ratio of operating income to revenue. Capital expenditure is defined as purchases of property and equipment and intangible assets other than goodwill.

The discount rates used in the impairment test were initially determined in US$ based on the risk free rate for20-year maturity bonds of the United States Treasury, adjusted for a risk premium to reflect both the increased risk of investing in equities and the systematic risk of the specific CGU relative to the market as a whole.

The equity market risk premium used was 5.5% (2014:(2015: 5.5%, 2014: 5.5%). The systematic risk, beta, represents the median of the raw betas of the entities comparable in size and geographic footprint with the ones of the Company (“Peer GroupGroup”).

The debt risk premium is based on the median of Standard & Poor’s long-term credit rating of the Peer Group.

The weighted average cost of capital is determined based on targetdebt-to-equity ratios representing the median historical five-year capital structure for each entity from the Peer Group.

The discount rate in functional currency of a CGU is adjusted for the long-term inflation forecast of the respective country in which the business operates, as well as the applicable country risk premium. Due to the current macroeconomic and geopolitical situation in Russia and Ukraine, the Company applied higher discount rates for the last quarter of 20152016 and the year 2016.2017.

The Company estimates operating margin calculated based on Adjusted EBITDA divided by Total Operating Revenue for each CGU and each future year.

Discount rate (functional currency)

      2016          2015          2014     

Russia*

   9.7  11.2  11.2

Ukraine*

   17.2  18.2  16.8

Algeria

   9.8  11.4  10.8

Pakistan

   14.3  15.7  16.6

Bangladesh

   11.9  13.4  12.9

Kazakhstan

   12.4  12.3  11.4

Kyrgyzstan

   14.5  14.2  16.5

Uzbekistan

   15.4  18.4  10.2

Armenia

   12.0  12.9  11.7

Georgia

   10.3  12.6  13.1

Tajikistan

   n.a.   13.5  12.7

*Due to the current macroeconomic situation in Russia and Ukraine, the Company applied higher discount rates for the last quarter of 2016 and the year 2017 as follows:
Russia: 12.7% (2016) and 10.7% (2017)
Ukraine: 26.9% (2016) and 23.0% (2017)

The revenue growth rates vary based on numerous factors, including size of market, GDP (Gross Domestic Product), foreign currency projections, traffic growth, market share and others.

Average annual revenue growth rate during forecast period (functional currency)

  2016  2015  2014 

Russia

   2.4  2.4  1.2

Ukraine

   3.6  3.9  4.6

Algeria

   (0.8)%   (0.9%)   6.0

Pakistan

   7.6  4.8  6.1

Bangladesh

   6.4  6.5  9.6

Kazakhstan

   4.4  3.5  2.9

Kyrgyzstan

   (1.8)%   2.4  2.7

Uzbekistan

   1.7  1.7  (3.6%) 

Armenia

   (2.8)%   (0.7%)   2.1

Georgia

   6.4  6.5  5.8

Tajikistan

   n.a.   (4.2%)   6.4

Terminal growth rate is estimated based on a percentage that is lower than or equal to the country long-term inflation forecast, depending on the CGU.

Terminal growth rate

  2016  2015  2014 

Russia

   1.0  1.0  1.0

Ukraine

   1.0  3.0  2.0

Algeria

   3.0  4.0  4.0

Pakistan

   4.0  5.0  6.0

Bangladesh

   4.7  5.9  5.7

Kazakhstan

   2.0  3.0  3.0

Kyrgyzstan

   2.5  2.5  3.0

Uzbekistan

   1.0  2.0  2.0

Armenia

   1.0  2.0  4.0

Georgia

   1.0  3.0  3.0

Tajikistan

   n.a.   2.0  2.0

The forecast offorecasted operating income margin is based on the budget of the following year and assumes cost optimization initiatives which are part ofon-going operations, as well as regulatory and technological changes known to date, such as telecommunication license issues and price regulation among others. Similarly, the capital expenditures are based on the budget of the following year and networkroll-out plans.

 

Discount rate (functional currency)  2015  2014 

Russia*

   11.2  11.2

Ukraine*

   18.2  16.8

Algeria

   11.4  10.8

Pakistan

   15.7  16.6

Bangladesh

   13.4  12.9

Kazakhstan

   12.3  11.4

Kyrgyzstan

   14.2  16.5

Uzbekistan

   18.4  10.2

Armenia

   12.9  11.7

Georgia

   12.6  13.1

Tajikistan

   13.5  12.7

*Due to the current macroeconomic and geopolitical situation in Russia and Ukraine, the Company applied higher discount rates for the last quarter of 2015 and the year 2016 as follows:

Russia: 21.6% (2015) and 15.0% (2016)

Average operating (EBITDA) margin

  2016  2015  2014 

Russia

   38.6  44.1  38.8

Ukraine

   44.9  44.9  45.1

Algeria

   50.8  48.7  52.3

Pakistan

   33.3  39.2  39.6

Bangladesh

   44.9  41.2  41.3

Kazakhstan

   43.6  52.3  47.1

Kyrgyzstan

   43.9  54.1  50.5

Uzbekistan

   58.2  61.2  56.3

Armenia

   37.8  35.5  35.9

Georgia

   25.7  32.2  22.8

Tajikistan

   n.a.   42.4  47.9

Ukraine: 54.3% (2015) and 25.8% (2016)

Average capital expenditure as a percentage of revenue

  2016  2015  2014 

Russia

   15.9  16.5  17.5

Ukraine

   17.0  19.1  22.6

Algeria

   15.8  16.3  13.6

Pakistan

   14.3  14.1  20.9

Bangladesh

   14.6  15.8  17.8

Kazakhstan

   18.8  20.3  13.0

Kyrgyzstan

   17.0  12.3  14.1

Uzbekistan

   18.2  16.3  20.0

Armenia

   14.1  11.8  15.7

Georgia

   17.3  16.4  18.9

Tajikistan

   n.a.   13.6  12.9

Average annual revenue growth rate during forecast period (functional currency)  2015  2014 

Russia

   2.4  1.2

Ukraine

   3.9  4.6

Algeria

   (0.9%)   6.0

Pakistan

   4.8  6.1

Bangladesh

   6.5  9.6

Kazakhstan

   3.5  2.9

Kyrgyzstan

   2.4  2.7

Uzbekistan

   1.7  (3.6%) 

Armenia

   (0.7%)   2.1

Georgia

   6.5  5.8

Tajikistan

   (4.2%)   6.4

Terminal growth rate  2015  2014 

Russia

   1.0  1.0

Ukraine

   3.0  2.0

Algeria

   4.0  4.0

Pakistan

   5.0  6.0

Bangladesh

   5.9  5.7

Kazakhstan

   3.0  3.0

Kyrgyzstan

   2.5  3.0

Uzbekistan

   2.0  2.0

Armenia

   2.0  4.0

Georgia

   3.0  3.0

Tajikistan

   2.0  2.0

Average operating margin  2015  2014 

Russia

   25.4  21.1

Ukraine

   25.9  25.8

Algeria

   33.4  40.9

Pakistan

   18.3  20.5

Bangladesh

   15.8  14.9

Kazakhstan

   39.0  34.8

Kyrgyzstan

   44.5  36.9

Uzbekistan

   50.7  22.0

Armenia

   21.1  13.7

Georgia

   17.2  13.8

Tajikistan

   11.1  25.6

Average capital expenditure as a percentage of revenue  2015  2014 

Russia

   16.5  17.5

Ukraine

   19.1  22.6

Algeria

   16.3  13.6

Pakistan

   14.1  20.9

Bangladesh

   15.8  17.8

Kazakhstan

   20.3  13.0

Kyrgyzstan

   12.3  14.1

Uzbekistan

   16.3  20.0

Armenia

   11.8  15.7

Georgia

   16.4  18.9

Tajikistan

   13.6  12.9

Sensitivity to changes in assumptions

The following table illustrates the CGUs with limited headroom and potential impairments that would need to be recorded if certain key parameters would adversely change by one percentage point. Any additional adverse changes in the key parameters by more than one percentage point would increase the amount of impairment exposure approximately proportionally.

 

       Potential impairment if an assumption changes by 1% 
CGU  Headroom
in US$
   Discount
Rate
   Avg.
growth
rate
   Avg.
operating
margin
   Avg. CAPEX /
Revenue
   Terminal
growth
rate
 

Armenia

   3     13     6     5     5     8  

Georgia

   5     8     4     1     1     1  

Bangladesh

   46     98     15     4     —       68  

Ukraine

   50     —       —       —       —       —    

Pakistan

   170     —       —       —       —       —    
       Potential impairment if an assumption changes by 1% 

CGU

  Headroom
in USD
   Discount Rate   Avg. growth
rate
   Avg. operating
margin
   Avg. CAPEX /
Revenue
   Terminal
growth rate
 

Armenia

   —      12    7    6    4    9 

11 Income taxes

11Income taxes

Accounting policies

Income taxes

Income tax expense represents the aggregate amount determined on the profit for the period based on current tax and deferred tax.

In circumstances where the tax relates to items that are charged to other comprehensive income or directly to equity, the tax is also charged respectively to other comprehensive income or directly to equity.

Uncertain tax positions

The Group’s policy is to comply with the applicable tax regulations in the jurisdictions in which its operations are subject to income taxes. The Group’s estimates of current income tax expense and liabilities are calculated assuming that all tax computations filed by the Company’s subsidiaries will be subject to a review or audit by the relevant tax authorities. The Company and the relevant tax authorities may have different interpretations of how regulations should be applied to actual transactions (refer Note 25 and Note 27, respectively, for further details regarding provisions recognized and risks and uncertainties). Such uncertain tax positions are accounted for in accordance with IAS 12 ‘Income Taxes’.

Deferred taxation

Deferred taxes are recognized using the liability method and thus are computed as the taxes recoverable or payable in future periods in respect of deductible or taxable temporary differences.

Income tax expense

Income tax expense consisted of the following for the years ended December 31:

 

  2015   2014   2013 

Current tax

        2016 2015 2014 

Current year

   712     601     1,024     615   712   601 

Adjustments of previous years

   38     (40   595  

Adjustments in respect of previous years

   (3  38   (40
  

 

   

 

   

 

   

 

  

 

  

 

 
   750     561     1,619     612   750   561 
  

 

   

 

   

 

   

 

  

 

  

 

 

Deferred tax

          

Origination / (reversal) of temporary difference

   (782   (52   16     (217  (782  (52

Changes in tax rates

   24     (4   9     (7  24   (4

Current year tax losses unrecognized

   207     72     56     172   207   72 

Recognition and utilization of previously unrecognized tax loss/ tax credit

   (23   (12   (94

(De)recognition and utilization of previously unrecognized tax loss / tax credit

   (15  (23  (12

Expiration of tax losses

   —       5     21     2   —     5 

Derecognition of previously recognized tax losses

   32     20     7     95   32   20 

Write off / (reversal of write off) of deferred tax asset temporary differences

   7     14     159     —     7   14 

Adjustments of previous years

   6     (15   (4   —     6   (15

Unrecognized other carry forwards

   (1   10     24  

(Un)recognized other carry forwards

   (7  (1  10 

Other deferred tax effects

   —       (1   —       —     —     (1
  

 

   

 

   

 

   

 

  

 

  

 

 
   (530   37     194     23   (530  37 
  

 

   

 

   

 

   

 

  

 

  

 

 

Income tax expense

   220     598     1,813     635   220   598 
  

 

   

 

   

 

   

 

  

 

  

 

 

Any penalties or interests relating to income tax claims or litigations are included in the income tax line item.

The table below outlines the reconciliation between the statutory tax rate in the Netherlands (25%) and effective corporate income tax rates for the Group, together with the corresponding amounts:

 

  Year ended
December 31,
2015
   Year ended
December 31,
2014
   Year ended
December 31,
2013
 

Reconciliation between statutory and effective income tax:

        Year ended
December 31,  2016
 Year ended
December 31,  2015
 Year ended
December 31, 2014
 

Profit/(loss) before tax from continued operations

   (595   375     (1,642

Income tax expense/ (benefit) computed on profit before taxes at statutory tax rate

   (148   94     (410

Profit / (loss) before tax from continued operations

   347   (595  375 

Income tax expense / (benefit) computed on profit before taxes at statutory tax rate

   87   (148  94 

Difference due to the effects of:

          

Different tax rates in different jurisdictions

   (76   (150   (15   152   (76  (150

Non-deductible expenses

   320     481     911     89   320   481 

Non-taxable income

   (11   (106   (45   (81  (11  (106

Prior year adjustments

   44     (54   591     (3  44   (54

Change in recognition of deferred tax assets

   230     3     249     247   230   3 

Withholding taxes

   (179   262     473     62   (179  262 

Tax claims

   5     97     60     59   5   97 

Change in Income tax rate

   28     (4   9     (7  28   (4

Other

   7     (25   (10   30   7   (25
  

 

  

 

  

 

 

Income tax charge for the period

   220     598     1,813     635   220   598 
  

 

  

 

  

 

 

The effective tax rate amounts to (37.0%)183.0% in 2015 (2014:2016 (2015: 37.0%, 2014: 159.5% and 2013: (110.4)%).

Explanatory notes to the effective tax rate

Different tax rates

US$152 adjustment is due to different tax rates of countries that are higher compared to the Dutch statutory tax rate of 25%. The US$152 mainly relates to Uzbekistan which has a profit before tax of US$339 and a statutory tax rate of 50%.

Permanent differences

Thenon-deductible expenses have an increasing effect on the effective tax rate (US$330)89).

The 2016non-deductible expenses mainly relate to GTH (US$24), Pakistan (US$20) and Tajikistan (US$18). The main item of GTHnon-deductible expenses in the amount of US$24 represents a legal provision due to the Iraqna case (refer to Note 25). Thenon-deductible expenses of US$20 within Pakistan mainly relate to permanent differences due to Final Tax Regime (“FTR”) on mobile financial services and site sharing expenses. The FTR is a final tax liability on source income arising from sales, contracts and import of goods and services. Therefore, expenses incurred in deriving such income are treated asnon-deductible. For Tajikistan, thenon-deductible expenses mainly relate to on charged intercompany expenses.

The 2015non-deductible expenses mainly relate to the provision recognized regarding the Uzbekistan investigations (Note 24)25) beingnon-tax deductible (US$199 tax impact),non-deductible interest expenses recorded in Egypt andnon-deductible impairment losses.

In 2014 the permanent differences mainly related to non-deductible impairment losses of intangible assets in Ukraine, Pakistan, Georgia and Laos (US$245), non-deductible interest (US$125) and other non-deductible expenses (US$111).

Change in recognition of deferred tax assets

TheIn 2016, the effective tax rate increasedwas impacted by a US$247 change in recognition of deferred tax assets resulting mainly from tax losses for which no deferred tax asset was recognized in the Netherlands. Furthermore WIND Telecom SpA has tax losses for which a deferred tax assets had been recognized of US$95. As a result of the Italy Joint Venture we will no longer be able to offset these losses against future profits of our Italian operating company, as a consequence the deferred tax asset of US$95 was written down. At the same time, Bangladesh starts to be profit making and utilizing its tax losses. During 2016, the (positive) results of Bangladesh have been monitored closely. As there were sufficient arguments to start recognizing some of the deferred tax assets on losses, an amount of US$21 was recognized as at December 31, 2016.

In 2015, the effective tax rate was impacted by a US$220 due to the change ofin recognition of deferred tax assets resulting mainly from tax losses for which no deferred tax asset was recognized in Georgia, Egypt and the Netherlands and are-measurement of deferred tax asset on previous year tax losses in Luxembourg.

In 2014 the change of US$3 was due to tax losses in Egypt, the Netherlands and Bangladesh for which no deferred tax asset was recognized offset by a change of estimation of deferred tax assets on temporary non-deductible interest and other carry forwards.

Withholding taxes

In 2016, the expense related to withholding taxes amounted to US$62. US$25 of such withholding taxes relate to amounts due as a result of a dividend from Russia of US$500 to be paid in 2017. The withholding tax on dividends at CIS level mainly relates to withholding taxes on a dividend from Kyrgyzstan that increased due to expected future dividend distributions during 2017. Furthermore, it is expected that Algeria and Pakistan will distribute dividends being subject to withholding tax in the foreseeable future resulting in an increase in accruals in 2016.

In 2015, the effect of withholding taxes on undistributed earnings resulted in a tax benefit of US$179. The amount includes a tax benefit of US$61 relating to a release of accrued Russian withholding taxes on dividends that will be distributed and a release of accrued withholding taxes for the Algerian capital gain taxes and distributed dividends (US$59).

Furthermore, the companyCompany released the accrued withholding taxes on distribution of dividends from the former CIS region after the restructuring ofKar-tel andSky-Mobile (US$75). The companyCompany also accrued for withholding taxes on future distributions resulting in a net impact of US$58.

In 2014, the expense related to withholding taxes included a one charge of US$87 relating to Algerian withholding taxes on dividends that would be distributed upon closing of the ‘Algerian deal’, withholding taxes on distributed dividends from Russia and the CIS (US$68) and withholding taxes on accrued management fees being capitalized (US$26).

Prior year adjustments

The effect of prior year adjustments of US$44 increased3 decreased the effective tax rate and mainly relate to the settlement with the Algerian government, resultingLuxembourg for an amount of US$3 due to adjustment in acarry forward losses arising due to filing to annual tax charge of US$24.return.

Tax claims

The tax claims relate to provisions for uncertain income tax positions. (Note 24)positions (see Note 25).

ChangeChanges in income tax rates

The changesChanges in income tax rates of US$28 increased7 decreased the effective tax rate. The nominal tax rate increased in Algeria (from 23% to 26% in 2015), in Uzbekistan (from 7.5% to 50% as from 2016), and decreased in Pakistan (from 33%32% to 32%31% in 2015)2016). The

In 2015, the increase of the effective tax rate iswas mainly caused by the increase of thenominal tax rate increase in Uzbekistan.Uzbekistan (from 7.5% to 53% as from 2016).

OtherMinimum taxes and other

Other (US$7) includesUS$30 mainly relates to recorded alternative minimum taxes (US$11) and tax credits (US$14) for mainly Pakistan and Bangladesh.Pakistan.

Deferred taxes

As ofat December 31, 2016 and December 31, 2015, and December 31, 2014, the Group reported the following deferred tax assets and liabilities onin the balance sheet:statement of financial position:

 

  

December 31,

2015

   December 31,
2014
   December 31,
2016
 December 31,
2015
 

Deferred tax assets

   150     575     343   150 

Deferred tax liabilities

   (404   (1,637   (331  (404
  

 

   

 

   

 

  

 

 

Net deferred tax position

   (254   (1,062   12   (254
  

 

   

 

   

 

  

 

 

The following table shows the movements of the deferred tax assets and liabilities in 2016:

      Movements in Deferred taxes    
    Opening
balance
  Net income
statement
movement
  Changes in
composition
of the group
  Other
comprehensive
income  &

Other
  Currency
translation
  Tax rate
changes
  Ending
balance
 

Property, plant and equipment, net

   (499  32   74   26   (54  1   (420

Intangible assets, net

   (228  32   (3  37   (3  (1  (166

Trade accounts receivable

   21   13   —     (1  (3  —     30 

Other assets

   (5  3   —     —     (1  —     (3

Provisions

   23   3   3   (1  1   —     29 

Long-term debt

   9   9   —     (1  8   —     25 

Accounts payable

   71   8   —     1   14   —     94 

Other liabilities

   45   7   1   (2  2   —     53 

Other movements and temporary differences

   20   —     —     1   1   —     23 

Deferred subnational income taxes and other

   (2  1   (2  2   —     —     (1

Withholding tax on undistributed earnings

   (45  (26  —     —     (2  —     (73
  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 
   (590  82   73   62   (37  —     (409

Tax losses and other carry forwards*

   2,613   (89  233   (14  (298  (174  2,270 

Non recognized deferred tax assets on losses and credits*

   (2,263  —     —     (44  311   174   (1,822

Non recognized deferred tax assets on temporary differences

   (14  (16  —      3   —     (27
  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 

Net deferred tax position

   (254  (23  306   4   (21  —     12 
  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 

*The deferred tax movements in other comprehensive income for the period ended December 31, 2016 relates tonon-recognized deferred tax asset on losses of US$3 for Wind Telecom S.p.A.

The movement in net deferred tax position mainly relates to recognition of losses for Pakistan due to the acquisition of Warid Telecom.

As at December 31, 2016, the amount of deductible temporary differences for which no deferred tax asset is recognized amounts to US$27 for Georgia.

The following table shows the movements of the deferred tax assets and liabilities in 2015:

 

  Opening
balance
  Movements in Deferred taxes  Ending balance 
  Net
income
statement
movement
  Changes in
composition
of the group
  Other
comprehensive
income &
Other
  Currency
translation
  Tax
rate
changes
  

Property, plant and equipment, net

  (547  (9  (8  —      95    (30  (499

Other intangible assets, net

  (774  73    401    —      80    (8  (228

Trade accounts receivable

  74    25    (80  —      (6  8    21  

Other assets

  303    (162  (131  —      (13  (2  (5

Provisions

  42    (5  (21  —      (8  1    9  

Long-term debt

  (19  24    19    —      (2  1    23  

Accounts payable

  69    37    (18  —      (25  8    71  

Other liabilities

  84    (32  —      —      (12  5    45  

Other movements and temporary differences

  7    (3  —      18    (2  —      20  

Deferred subnational income taxes and other

  (6  (10  16    —      (2  —      (2

Withholding tax on undistributed earnings

  (599  540    —      —      14    —      (45
 

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 
  (1,366  478    178    18    119    (17  (590

Tax losses and other carry forwards

  3,116    (72  (384  (20  (20  (7  2,613  

Non recognized deferred tax assets on losses and credits

  (2,646  —      384    —      (1  —      (2,263

Non recognized deferred tax assets on temporary differences

  (166  153    —      —      (1  —      (14
 

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 

Net deferred tax position

  (1,062  559    178    (2  97    (24  (254
 

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 

      Movements in Deferred taxes    
    Opening
balance
  Net income
statement
movement
  Changes in
composition
of the group
  Other
comprehensive
income  &

Other
  Currency
translation
  Tax rate
changes
  Ending
balance
 

Property, plant and equipment, net

   (547  (9  (8  —     95   (30  (499

Intangible assets, net

   (774  73   401   —     80   (8  (228

Trade accounts receivable

   74   25   (80  —     (6  8   21 

Other assets

   303   (162  (131  —     (13  (2  (5

Provisions

   42   (5  (21  —     (8  1   9 

Long-term debt

   (19  24   19   —     (2  1   23 

Accounts payable

   69   37   (18  —     (25  8   71 

Other liabilities

   84   (32  —     —     (12  5   45 

Other movements and temporary differences

   7   (3  —     18   (2  —     20 

Deferred subnational income taxes and other

   (6  (10  16   —     (2  —     (2

Withholding tax on undistributed earnings

   (599  540   —     —     14   —     (45
  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 
   (1,366  478   178   18   119   (17  (590

Tax losses and other carry forwards*

   3,116   (72  (384  (20  (20  (7  2,613 

Non recognized deferred tax assets on losses and credits*

   (2,646  —     384   —     (1  —     (2,263

Non recognized deferred tax assets on temporary differences

   (166  153   —     —     (1  —     (14
  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 

Net deferred tax position

   (1,062  559   178   (2  97   (24  (254
  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 

Changes in composition of the Group includes the classification of the Italy as held for sale. Net income statement movements includes US$8 relating to discontinued operations.

The following table shows the movements of the deferred tax assets and liabilities in 2014:

  Opening
balance
  Movements in Deferred taxes  Ending balance 
  Net
income
statement
movement
  Changes in
composition
of the group
  Other
comprehensive
income &
Other
  Currency
translation
  Tax
rate
changes
  

Property, plant and equipment, net

  (739  (31  —      —      220    3    (547

Other intangible assets, net

  (1,158  215    —      1    152    16    (774

Trade accounts receivable

  121    (26  —      —      (21  —      74  

Other assets

  703    (72  —      —      (328  —      303  

Provisions

  62    (2  —      —      (18  —      42  

Long-term debt

  (136  (41  —      (13  172    (1  (19

Accounts payable

  (56  45    —      —      83    (3  69  

Other liabilities

  75    34    —      —      (23  (2  84  

Other movements and temporary differences

  35    (16  —      (1  (3  (8  7  

Deferred subnational income taxes and other

  (79  76    —      (5  2    —      (6

Withholding tax on undistributed earnings

  (439  (236  —      —      76    —      (599
 

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 
  (1,611  (54  —      (18  312    5    (1,366

Tax losses and other carry forwards

  2,821    302    —      2    (8  (1  3,116  

Non recognized deferred tax assets on losses and credits

  (2,391  (255  —      (1  1    —      (2,646

Non recognized deferred tax assets on temporary differences

  (166  (14  —      —      14    —      (166
 

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 

Net deferred tax position

  (1,347  (21  —      (17  319    4    (1,062
 

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 

Net income statement movements includes US$(20) relating to discontinued operations.

VimpelComVEON recognizes a deferred tax asset for the carry forward of unused tax losses and other carry forwards to the extent that it is probable that the deferred tax asset will be utilized. The amount and expiry date of deductible temporary differences, unused tax losses and other carry forwards for which no deferred tax asset is recognized are as follows as perat December 2015:31, 2016:

 

Tax losses year of expiration  recognized losses   recognized DTA   non recognized losses   non recognized DTA   Recognized losses Recognized DTA   Non-recognized
losses
 Non-recognized DTA 

0 - 5 years

   —       —      (2,217   548     (47  —      (1,016  237 

6 - 10 years

   (32   6     (1,290   322     —     9    (2,148  537 

> 10 years

   —       —      —       —      —     —      —     —   

Indefinitely

   (907   308     (5,671   1,340     (1,223  402    (5,137  1,003 
  

 

   

 

   

 

   

 

   

 

  

 

   

 

  

 

 

Total

   (939   316     (9,178   2,210     (1,270  411    (8,301  1,777 
  

 

   

 

   

 

   

 

   

 

  

 

   

 

  

 

 

Other carry forwards

year of expiration

  Recognized credits   Recognized DTA   Non-recognized credits   Non-recognized DTA   Recognized credits Recognized DTA   Non-recognized
other carry forwards
 Non-recognized DTA 

0 - 5 years

   (35   35     —       —       (37  37    —     —   

6 - 10 years

   —       —       —       —       —     —      —     —   

> 10 years

   —       —       —       —       —     —      —     —   

Indefinitely

   —       —       (193   53     —     —      (187  45 
  

 

   

 

   

 

   

 

   

 

  

 

   

 

  

 

 

Total

   (35   35     (193   53     (37  37    (187  45 
  

 

   

 

   

 

   

 

   

 

  

 

   

 

  

 

 

AsThe losses mainly relate to Luxembourg (US$5,126) and Dutch holding entities (US$2,148) of December 31, 2015, the amountwhich US$80 of deductible temporary differences for which no deferred tax assetlosses is recognized amounts to US$110 (US$87 in Georgia and US$23 in Ukraine, with a resulting non-recognized deferred tax asset of US$14).recognized.

The following tables show the recognized and not recognized deferred income tax assets as perat December 201431, 2015 for comparison purposes:

 

Tax losses year of

expiration

  recognized losses   recognized DTA   non recognized losses   non recognized DTA   Recognized losses Recognized DTA   Non-recognized
losses
 Non-recognized DTA 

0 - 5 years

   —       —      (1,614   481     —     —      (2,217  548 

6 - 10 years

   (34   7     (1,408   340     (32  6    (1,290  322 

> 10 years

   —       —      —       —      —     —      —     —   

Indefinitely

   (933   316     (5,857   1,393     (907  308    (5,671  1,340 
  

 

   

 

   

 

   

 

   

 

  

 

   

 

  

 

 

total

   (967   323     (8,879   2,214  

Total

   (939  314    (9,178  2,210 
  

 

   

 

   

 

   

 

   

 

  

 

   

 

  

 

 

Other carry forwards

year of expiration

  recognized credits   recognized DTA   non recognized credits   non recognized DTA   Recognized credits Recognized DTA   Non-recognized
other carry forwards
 Non-recognized DTA 

0 - 5 years

   (15   15     (5   1     (35  35    —     —   

6 - 10 years

   (13   13     —       —      —     —      —     —   

> 10 years

   —       —       —       —      —     —      —     —   

Indefinitely

   (331   91     (1,569   431     —     —      (193  53 
  

 

   

 

   

 

   

 

   

 

  

 

   

 

  

 

 

Total

   (359   119     (1,574   432     (35  35    (193  53 
  

 

   

 

   

 

   

 

   

 

  

 

   

 

  

 

 

VimpelComVEON reports the tax effect of the existence of undistributed profits that will be distributed in the foreseeable future. The Company has a deferred tax liability of US$4573 relating to the tax effect of the undistributed profits that will be distributed in the foreseeable future, primarily in relation to its Russian, Algerian and Pakistan operations. At the same time, the company also booked a deferred tax asset of US$18 relating to advanced withholding tax payments that will be refunded in future years.

At December 31, 2015,2016, undistributed earnings of VimpelCom’sVEON’s foreign subsidiaries (outside the Netherlands) which are indefinitely invested and that will not be distributed in the foreseeable future, amounted to approximately US$8,239 (2014:8,495 (2015: US$6,563)8,239). Accordingly, no deferred tax liability is recognized for this amount of undistributed profitsprofits.

Taxes recorded outside the income statement

TheIn 2015, the amount of current and deferred taxes reported outside of the income statement amounts to US$348 comprising of US$345 current tax charge and US$(3) deferred tax charge. The current tax charge mainly relates to the Algerian capital gain tax of US$428, out of which US$350 was recognized directly in equity (Note 6).

Non-current income tax assets

The companyCompany reported both current andnon-current income tax assets. The non-current income tax asset (US$28)assets, totaling US$194. This mainly relates to advanced tax payments in UkrainePakistan, Bangladesh and BangladeshUkraine which can only be offset against income tax liabilities in fiscal periods subsequent to 2016.

12Investments

12 Investments in subsidiaries

Information about significant subsidiaries

 

Name of significant subsidiaries  Country of
incorporation
  Nature of the
subsidiary
  

Ownership held by
the Group (%)

   Country of
incorporation
  Nature of the
subsidiary
  Ownership held by the Group
(%)
 
        2015 2014         2016 2015 

VimpelCom Amsterdam B.V.

  Netherlands  Holding   100 100  Netherlands  Holding   100  100

Wind Telecom S.p.A.

  Italy  Holding   100 100  Italy  Holding   100  100

WIND Acquisition Holdings Finance S.p.A

  Italy  Holding   100 100

WIND Retail S.r.l.

  Italy  Operating   100 100

WIND Telecomunicazioni S.p.A.

  Italy  Operating   100 100

VimpelCom Holdings B.V.

  Netherlands  Holding   100 100  Netherlands  Holding   100  100

PJSC VimpelCom

  Russia  Operating   100 100  Russia  Operating   100  100

“Kyivstar” PJSC

  Ukraine  Operating   100 100  Ukraine  Operating   100  100

LLP “KaR-Tel” (Note 6)

  Kazakhstan  Operating   75.0 71.5

LLP “2 Day Telecom”

  Kazakhstan  Operating   59.0 59.0

LLP “TNS-Plus”

  Kazakhstan  Operating   49.0 49.0

LLP “KaR-Tel”

  Kazakhstan  Operating   75.0  75.0

LLC “Tacom”

  Tajikistan  Operating   98.0 98.0  Tajikistan  Operating   98.0  98.0

LLC “Unitel”

  Uzbekistan  Operating   100 100  Uzbekistan  Operating   100  100

LLC “Mobitel”

  Georgia  Operating   80.0 80.0  Georgia  Operating   80.0  80.0

CJSC “ArmenTel”

  Armenia  Operating   100 100  Armenia  Operating   100  100

LLC “Sky Mobile” (Note 6)

  Kyrgyzstan  Operating   50.2 71.5

LLC “Sky Mobile” (see Note 6 for transaction description )

  Kyrgyzstan  Operating   50.1  50.1

VimpelCom Lao Co. Ltd.

  Lao PDR  Operating   78.0 78.0  Lao PDR  Operating   78.0  78.0

Weather Capital S.à r.l.

  Luxembourg  Holding   100 100  Luxembourg  Holding   100  100

Weather Capital Special Purpose 1 S.A.

  Luxembourg  Holding   100 100  Luxembourg  Holding   100  100

Global Telecom Holding S.A.E

  Egypt  Holding   51.9 51.9  Egypt  Holding   51.9  51.9

Omnium Telecom Algérie S.p.A.*

  Algeria  Operating   23.7 50.3  Algeria  Operating   23.7  23.7

Optimum Telecom Algeria S.p.A.*

  Algeria  Operating   23.7 50.3  Algeria  Operating   23.7  23.7

Pakistan Mobile Communications Limited

  Pakistan  Operating   51.9 51.9

Pakistan Mobile Communications Limited (see Note 6 for transaction description )

  Pakistan  Operating   44.0  51.9

Banglalink Digital Communications Limited

  Bangladesh  Operating   51.9 51.9  Bangladesh  Operating   51.9  51.9

WIND Acquisition Holdings Finance S.p.A**

  Italy  Holding   n/a   100

WIND Retail S.r.l.**

  Italy  Operating   n/a   100

WIND Telecomunicazioni S.p.A.**

  Italy  Operating   n/a   100

 

*The Group considershas concluded that it controls OmniumTelecom Algérie S.p.A and Optimum Telecom Algeria S.p.A even though itits subsidiary, Global Telecom Holding S.A.E. owns less than 50% of the ordinary shares. This is because the Company can exercise operational control through a shareholders’ agreement. (Note 6)
**Please refer to Note 13 for further description of investment in the Italy Joint Venture.

The company holds and controls its investments in Omnium Telecom Algérie S.p.A., Optimum Telecom Algeria S.p.A, Pakistan Mobile Communications Limited, Warid Telecom Limited and Banglalink Digital Communications Limited though its subsidiary Global Telecom Holding S.A.E. in which it holds a 51.9% interest.interest as at December 31, 2016. The equity interest presented in the table above represents the economic rights available to the Company.

Material partly-owned subsidiaries

Financial information of subsidiaries that have materialnon-controlling interests is provided below:

 

Name of significant subsidiaries  Country of
operation
  Equity interest held by non-controlling
interest in %
 
      2015  2014 

LLP “KaR-Tel”

  Kazakhstan   25.0  25.0

LLC “Sky Mobile”

  Kyrgyzstan   49.8  28.5

Global Telecom Holding S.A.E. (comprising Pakistan, Bangladesh and Algeria)

  Egypt   48.1  48.1

Omnium Telecom Algérie S.p.A.**

  Algeria   76.3  49.7

Book values of material non-controlling interests

     

LLP “KaR-Tel”

  Kazakhstan   241    164  

LLC “Sky Mobile”

  Kyrgyzstan   225    62  

Global Telecom Holding S.A.E.

  Egypt   (224  (1,248

Omnium Telecom Algérie S.p.A.**

  Algeria   1,404    1,707  

Profit/(loss) allocated to material non-controlling interests

  

 

LLP “KaR-Tel”

  Kazakhstan   44    49  

LLC “Sky Mobile”

  Kyrgyzstan   40    23  

Global Telecom Holding S.A.E.

  Egypt   26    (324

Omnium Telecom Algérie S.p.A.**

  Algeria   132    194  

Name of significant subsidiaries

  

Country of operation

  Equity interest held by
non-controlling interest in %
 
      2016  2015 

LLP “KaR-Tel”

  Kazakhstan   25.0  25.0

LLC “Sky Mobile”

  Kyrgyzstan   49.8  49.8

Global Telecom Holding S.A.E. (comprising Pakistan, Bangladesh and Algeria)

  Egypt   48.1  48.1

Omnium Telecom Algérie S.p.A.**

  Algeria   76.3  76.3

Book values of materialnon-controlling interests

     

LLP “KaR-Tel”

  Kazakhstan   253   241 

LLC “Sky Mobile”

  Kyrgyzstan   164   225 

Global Telecom Holding S.A.E.

  Egypt   (219  (224

Omnium Telecom Algérie S.p.A.**

  Algeria   1,332   1,404 

Profit/(loss) allocated to materialnon-controlling interests

     

LLP “KaR-Tel”

  Kazakhstan   10   44 

LLC “Sky Mobile”

  Kyrgyzstan   (21  40 

Global Telecom Holding S.A.E.

  Egypt   116   26 

Omnium Telecom Algérie S.p.A.**

  Algeria   141   132 

The summarized financial information of these subsidiaries before inter-company eliminations is as follows:

Summarized income statement for 2015:statement:

 

   LLP “KaR-Tel”   LLC “Sky Mobile”   Global Telecom
Holding S.A.E.
   Omnium Telecom
Algérie S.p.A. **
 

Operating revenue

   534     164     2,894     1,273  

Operating expenses

   (410   (93   (2,462   (922

Other costs/income

   97     29     (364   (72
  

 

 

   

 

 

   

 

 

   

 

 

 

Profit/(loss) before tax

   221     100     68     279  

Income tax expense

   (51   (10   (115   (106
  

 

 

   

 

 

   

 

 

   

 

 

 

Profit/(loss) for the year

   170     90     (47   173  
  

 

 

   

 

 

   

 

 

   

 

 

 

Attributed to non-controlling interest

   44     40     26     132  

Dividends paid to non-controlling interest

   —       —       —       (57

Year ended December 31, 2016

  LLP “KaR-Tel”  LLC “Sky
Mobile”
  Global Telecom
Holding S.A.E.
  Omnium Telecom
Algérie S.p.A.**
 

Operating revenue

   308   136   2,955   1,040 

Operating expenses

   (255  (162  (2,463  (753

Other costs / income

   2   (12  (213  (33
  

 

 

  

 

 

  

 

 

  

 

 

 

Profit / (loss) before tax

   55   (38  279   254 

Income tax expense

   (14  (5  (144  (69
  

 

 

  

 

 

  

 

 

  

 

 

 

Profit / (loss) for the year

   41   (43  135   185 
  

 

 

  

 

 

  

 

 

  

 

 

 

Total comprehensive income

   41   (43  135   185 
  

 

 

  

 

 

  

 

 

  

 

 

 

Attributed tonon-controlling interest

   10   (21  116   141 

Dividends paid tonon-controlling interest

   —     —     —     —   

Summarized income statement for 2014:

Year ended December 31, 2015

  LLP “KaR-Tel”  LLC “Sky
Mobile”
  Global Telecom
Holding S.A.E.
  Omnium Telecom
Algérie S.p.A.**
 

Operating revenue

   534   164   2,894   1,273 

Operating expenses

   (410  (93  (2,462  (922

Other costs / income

   97   29   (364  (72
  

 

 

  

 

 

  

 

 

  

 

 

 

Profit / (loss) before tax

   221   100   68   279 

Income tax expense

   (51  (10  (115  (106
  

 

 

  

 

 

  

 

 

  

 

 

 

Profit / (loss) for the year

   170   90   (47  173 
  

 

 

  

 

 

  

 

 

  

 

 

 

Total comprehensive income

   170   90   (47  173 
  

 

 

  

 

 

  

 

 

  

 

 

 

Attributed tonon-controlling interest

   44   40   26   132 

Dividends paid tonon-controlling interest

   —     —     —     (57

 

   LLP “KaR-Tel”   LLC “Sky Mobile”   Global Telecom
Holding S.A.E.
   Omnium Telecom
Algérie S.p.A. **
 

Operating revenue

   690     178     3,331     1,692  

Operating expenses

   (513   (109   (2,972   (1,211

Other costs/income

   25     22     (758   (30
  

 

 

   

 

 

   

 

 

   

 

 

 

Profit/(loss) before tax

   202     91     (399   451  

Income tax expense

   (49   (10   (286   (60
  

 

 

   

 

 

   

 

 

   

 

 

 

Profit/(loss) for the year

   153     81     (685   391  
  

 

 

   

 

 

   

 

 

   

 

 

 

Attributed to non-controlling interest

   49     23     (324   194  

Dividends paid to non-controlling interest

   —       —       —       —    

Summarized income statement for 2013:

   LLP “KaR-Tel”   LLC “Sky Mobile”   Global Telecom
Holding S.A.E.
   Omnium Telecom
Algérie S.p.A. **
 

Operating revenue

   776     192     3,470     1,796  

Operating expenses

   (586   (120   (4,131   (2,440

Other costs/income

   21     2     (1,434   (4
  

 

 

   

 

 

   

 

 

   

 

 

 

Profit/(loss) before tax

   211     74     (2,095   (648

Income tax expense

   (58   (8   (988   (942
  

 

 

   

 

 

   

 

 

   

 

 

 

Profit/(loss) for the year

   153     66     (3,083   (1,590

Attributed to non-controlling interest

   39     19     (1,476   (791

Dividends paid to non-controlling interest

   —       —       —       —    

Year ended December 31, 2014

  LLP “KaR-Tel”  LLC “Sky
Mobile”
  Global Telecom
Holding S.A.E.
  Omnium Telecom
Algérie S.p.A.**
 

Operating revenue

   690   178   3,331   1,692 

Operating expenses

   (513  (109  (2,972  (1,211

Other costs / income

   25   22   (758  (30
  

 

 

  

 

 

  

 

 

  

 

 

 

Profit / (loss) before tax

   202   91   (399  451 

Income tax expense

   (49  (10  (286  (60
  

 

 

  

 

 

  

 

 

  

 

 

 

Profit / (loss) for the year

   153   81   (685  391 
  

 

 

  

 

 

  

 

 

  

 

 

 

Total comprehensive income

   153   81   (685)��  391 
  

 

 

  

 

 

  

 

 

  

 

 

 

Attributed tonon-controlling interest

   49   23   (324  194 

Dividends paid tonon-controlling interest

   —     —     —     —   

Summarized statement of financial position 2015:position:

 

  LLP “KaR-Tel”   LLC “Sky Mobile”   Global Telecom
Holding S.A.E.
   Omnium Telecom
Algérie S.p.A. **
 

As at December 31, 2016

  LLP “KaR-Tel” LLC “Sky
Mobile”
 Global Telecom
Holding S.A.E.
 Omnium Telecom
Algérie S.p.A.**
 

Property and equipment

   199     67     2,125     522     203   80   2,314   531 

Intangible assets

   11     11     1,358     493     91   14   1,356   394 

Other non-current assets

   183     178     1,770     1,538     205   147   2,268   1,417 

Trade and other receivables

   20     15     253     135     16   6   222   44 

Cash and cash equivalents

   136     45     508     402     29   33   606   309 

Other current assets

   79     75     406     76     64   3   337   84 

Financial liabilities

   (13   —       (2,490   (539   —     —     (2,903  (343

Provisions

   (7   —       (374   (31   (7  (15  (396  (28

Other liabilities

   (84   (29   (1,548   (585   (94  (29  (1,787  (492
  

 

   

 

   

 

   

 

   

 

  

 

  

 

  

 

 

Total equity

   524     362     2,008     2011     507   239   2,017   1,916 
  

 

  

 

  

 

  

 

 

Attributed to equity holders of parent

   283     137     2,232     607     254   75   2,236   584 

Non-controlling interest

   241     225     (224   1,404     253   164   (219  1,332 

Summarized statement of financial position 2014:

  LLP “KaR-Tel”   LLC “Sky Mobile”   Global Telecom
Holding S.A.E.
   Omnium Telecom
Algérie S.p.A. **
 

As at December 31, 2015

  LLP “KaR-Tel” LLC “Sky
Mobile”
 Global Telecom
Holding S.A.E.
 Omnium Telecom
Algérie S.p.A.**
 

Property and equipment

   414     86     2,391     655     199   67   2,125   522 

Intangible assets

   21     8     1,737     759     11   11   1,358   493 

Other non-current assets

   421     228     2,335     1,992     183   178   1,770   1,538 

Trade and other receivables

   24     14     233     142     20   15   253   135 

Cash and cash equivalents

   477     120     2,853     2,732     136   45   508   402 

Other current assets

   33     32     471     231     79   75   406   76 

Financial liabilities

   —       —       (5,734   (71   (13  —     (2,490  (539

Provisions

   (9   —       (1,486   (1,209   (7  —     (374  (31

Other liabilities

   (167   (28   (2,138   (1,037   (84  (29  (1,548  (585
  

 

   

 

   

 

   

 

   

 

  

 

  

 

  

 

 

Total equity

   1,214     460     662     4.194     524   362   2,008   2,011 
  

 

  

 

  

 

  

 

 

Attributed to equity holders of parent

   1,050     398     1,910     2,487     283   137   2,232   607 

Non-controlling interest

   164     62     (1,248   1,707     241   225   (224  1,404 

Summarized cash flow statement 2015:statement:

 

   LLP “KaR-Tel”   LLC “Sky Mobile”   Global Telecom
Holding S.A.E.
   Omnium Telecom
Algérie S.p.A. **
 

Operating

   137     81     (339   (706

Investing

   (363   (65   (823   (201

Financing

   (110   (88   (1,032   (1270

Effect of exchange rate changes on cash and cash equivalents

   (5   (3   (151   (153

Net increase/(decrease) in cash equivalents

   (341   (75   (2,345   (2,330

Summarized cash flow statement 2014:

Year ended December 31, 2016

  LLP “KaR-Tel”  LLC “Sky
Mobile”
  Global Telecom
Holding S.A.E.
  Omnium Telecom
Algérie S.p.A.**
 

Operating

   99   58   1,077   446 

Investing

   (124  45   (473  (238

Financing

   (83  (115  (492  (288

Effect of exchange rate changes on cash and cash equivalents

   1   (1  (14  (14
  

 

 

  

 

 

  

 

 

  

 

 

 

Net increase / (decrease) in cash equivalents

   (107  (12  98   (93
  

 

 

  

 

 

  

 

 

  

 

 

 

 

   LLP “KaR-Tel”   LLC “Sky Mobile”   Global Telecom
Holding S.A.E.
   Omnium Telecom
Algérie S.p.A. **
 

Operating

   255     82     (362   793  

Investing

   45     21     252     (393

Financing

   (72   —       102     —    

Effect of exchange rate changes on cash and cash equivalents

   (14   (2   1     (317

Net increase/(decrease) in cash equivalents

   214     101     (7   83  

Summarized cash flow statement 2013:

Year ended December 31, 2015

  LLP “KaR-Tel”  LLC “Sky
Mobile”
  Global Telecom
Holding S.A.E.
  Omnium Telecom
Algérie S.p.A.**
 

Operating

   137   81   (339  (706

Investing

   (363  (65  (823  (201

Financing

   (110  (88  (1,032  (1,270

Effect of exchange rate changes on cash and cash equivalents

   (5  (3  (151  (153
  

 

 

  

 

 

  

 

 

  

 

 

 

Net increase / (decrease) in cash equivalents

   (341  (75  (2,345  (2,330
  

 

 

  

 

 

  

 

 

  

 

 

 

 

  LLP “KaR-Tel”   LLC “Sky Mobile”   Global Telecom
Holding S.A.E.
   Omnium Telecom
Algérie S.p.A. **
 

Year ended December 31, 2014

  LLP “KaR-Tel” LLC “Sky
Mobile”
 Global Telecom
Holding S.A.E.
 Omnium Telecom
Algérie S.p.A.**
 

Operating

   270     92     1,166     887     255   82   (362  793 

Investing

   (221   (103   (508   (109   45   21   252   (393

Financing

   —       —       159     —       (72  —     102   —   

Effect of exchange rate changes on cash and cash equivalents

   (4   —       22     29     (14  (2  1   (317

Cash included as held for sale

   —       —       (26   —    

Net increase/(decrease) in cash equivalents

   45     (11   813     807  
  

 

  

 

  

 

  

 

 

Net increase / (decrease) in cash equivalents

   214   101   (7  83 
  

 

  

 

  

 

  

 

 

 

**The amount of Non-controllingnon-controlling interests presented for Omnium Telecom Algérie S.p.A. of 76.3% represents the Non-controllingnon-controlling interests in Algeria of 54.5% and the Non-controllingnon-controlling interests in the intermediate parent company in Egypt Global Telecom Holding S.A.E of 48.1%.

13 Investments in associates and joint ventures

Accounting policies

Associates and Joint ventures  2015   2014 

Joint ventures

   199     237  

Other investments in associates and joint ventures

   2     28  
  

 

 

   

 

 

 
   201     265  
  

 

 

   

 

 

 

Summarized aggregate financial information joint ventures

   2015   2014   2013 

(Loss)/ profit before tax

   42     (15   (18
  

 

 

   

 

 

   

 

 

 

Income tax expense

   (6   (1   (42
  

 

 

   

 

 

   

 

 

 

(Loss)/ profit for the year

   36     (16   (60

Other comprehensive income

   —       —       —    
  

 

 

   

 

 

   

 

 

 

Total comprehensive (loss)/ profit

   36     (16   (60

Elimination of intercompany transactions

   —       —       (24

Group’s share of (loss)/ profit for the year

   18     (8   (42

Less Group’s share of profit for the year

   —       —       —    

Group’s share of (loss)/ profit for the year from investment in Joint Venture

   18     (8   (42

The Company does not have any other materialCompany’s investments in its associates and joint ventures.ventures are accounted for using the equity method. Under the equity method, the investment in an associate or a joint venture is initially recognized at cost. The carrying amount of the investment is adjusted to recognize changes in the Company’s share of net profit after tax, other comprehensive income and equity of the associate or joint venture since the acquisition date.

The Company assesses, at the end of each reporting period, whether there are any indicators that an investment in an associate or joint venture may be impaired. If there are such indicators (i.e. joint venture making losses), the Company estimates the recoverable amount of the joint venture after applying the equity method.

Significant joint ventures

  Country of
incorporation
  Nature of entity  Ownership held by the Group
(%)
 
         2016  2015 

VIP-CKH Luxembourg S.à.r.l.*

  Luxembourg  Holding   50  —   

VIP-CKH Ireland Limited*

  Ireland  Financing   50  —   

Euroset Holding N.V. (“Euroset”)

  Russia  Operating   50  50

*Together, the Italy Joint Venture (see Note 4).

Investments in associates and joint ventures

  2016   2015 

Italy Joint Venture

   2,053    —   

Euroset

   126    199 

Other investments in associates and joint ventures

   —      2 
  

 

 

   

 

 

 
   2,179    201 
  

 

 

   

 

 

 

Share of profit / (loss) of associates and joint ventures accounted for using the equity method

  2016  2015  2014 

Italy Joint Venture

   59   —     —   

Euroset

   (10  18   (8

Other associates and joint ventures

   (1  (4  (30
  

 

 

  

 

 

  

 

 

 
   48   14   (38
  

 

 

  

 

 

  

 

 

 

Italy Joint Venture

The Italy Joint Venture includesVIP-CKH Luxembourg S.à.r.l and its subsidiaries, which hold the combined businesses of Wind and 3 Italia, and the financing companyVIP-CKH Ireland Limited.

On November 5, 2016, the Company completed the transaction with CK Hutchison to form a joint venture in Italy, combining their respective businesses. Refer to Note 4 for significant judgments made and Note 6 for further details regarding this transaction.

The information of the Italy Joint Venture disclosed below reflects the amounts presented in the financial statements of the relevant joint venture’s and not the Group’s share of profitthose amounts. The information presented below has been amended to reflect adjustments made by the Company when using the equity method, including fair value adjustments and modifications for the year ended December 31, 2015 amounted to US$14 (2014: US$(38), 2013: US$(159)).differences in accounting policy.

 

13

Income statement

2016*

Revenue

1,250

Operating expenses

(1,058

Other non-operating losses(expenses) / (gains)income

(20

Income tax expense

(54

Profit for the period

118

Other comprehensive income

—  

Total comprehensive income

118

*Results are included from November 5, 2016, being the date the joint venture was formed.

Statement of financial position

December 31, 2016

Current assets

2,579

Non-current assets

17,469

Assets held for sale

53

Total assets

20,101

Current liabilities

(3,322

Non-current liabilities

(12,673

Total liabilities

(15,995

Net assets

4,106

Reconciliation to carrying amounts

Company’s share (%)

50

Company’s share of JV net assets

2,053

Carrying amount

2,053

Included in the balances reposted above are the following:

Cash and cash equivalents

666

Current financial liabilities*

186

Non-current financial liabilities*

12,409

*Financial liabilities exclude trade and other payables and provisions.

Included within operating expenses is US$290 of depreciation and amortization expense. Included within Other (expenses) / income is US$68 of interest expense.

There were no dividends received from the Italy Joint Venture in 2016.

The Italy Joint Venture is restricted from making dividend distributions and certain other payments to VEON as a result of existing covenants in the financing documents, which govern the secured debt of the Italy Joint Venture.

Impairment of Euroset

In Q4 2016, due to operational underperformance of Euroset, the Company recorded an impairment of US$99. The recoverable amount of Euroset has been determined based on fair value less costs of disposal calculations, using the most recent cash flow projections.

Key assumptions

December 31, 2016

Discount rate (functional currency)

16.0

Average annual revenue growth rate during forecast period (functional currency )

4.5

Terminal growth rate

1.0

Average operating (EBITDA) margin during forecast period

3.7

Average capital expenditure as a percentage of revenue

0.4

14 Othernon-operating losses / (gains)

Othernon-operating losses / (gains) consisted of the following for the years ended December 31:

 

   2015   2014   2013 

Change in fair value of derivatives over non-controlling interests

   —       —       46  

Change of fair value of other derivatives

   15     (114   —    

Ineffective portion of cash flow hedges

   6     (7   (13

Indemnity claims

   —       —       (84

Loss from early debt redemption

   (4   —       —    

Other (gains)/ losses

   25     —       (33
  

 

 

   

 

 

   

 

 

 
   42     (121   (84
  

 

 

   

 

 

   

 

 

 
   2016  2015  2014 

Change of fair value of embedded derivative

   (12  —     —   

Change of fair value of other derivatives

   120   15   (114

Ineffective portion of cash flow hedges

   —     6   (7

Gain on sale of financial assets

   (21  (4  (2

Early debt redemption fees

    (4  —   

Other (gains) / losses

   (5  29   2 
  

 

 

  

 

 

  

 

 

 
   82   42   (121
  

 

 

  

 

 

  

 

 

 

The change in fair value of other derivatives mainly relates to the change in fair value of derivatives in Russia (refer to Note 17)18).

15 Earnings per share

14Earnings per share

Earnings per common share for all periods presented has been determined by dividing profit available to common shareholders by the weighted average number of common shares outstanding during the period.

The following table sets forth the computation of basic and diluted earnings per share (“EPS”):

 

  Year ended December 31   Year ended December 31 
Continuing operations  2015   2014   2013   2016 2015 2014 
  (In millions of U.S. dollars, except share amounts)   (In millions of U.S. dollars,
except share amounts)
 

Numerator:

          

(Loss)/profit for the period attributable to the owners of the parent

   (917   33     (1,992   (380  (917  33 

Denominator:

          

Denominator for basic earnings per share – weighted average common shares outstanding (millions)

   1,748     1,748     1,711  

Denominator for basic earnings per share—weighted average common shares outstanding (millions)

   1,749   1,748   1,748 

Effect of dilutive securities: Employee stock options (millions)

   1     1     1     —     1   1 

Denominator for diluted earnings per share – assumed conversions (millions)

   1,749     1,749     1,712  

Denominator for diluted earnings per share—assumed conversions (millions)

   1,749   1,749   1,749 
  

 

   

 

   

 

   

 

  

 

  

 

 

Basic (loss)/ earnings per share

  -$0.52    $0.02    -$1.16  

Basic (loss) / earnings per share

  ($0.22 ($0.52 $0.02 
  

 

   

 

   

 

   

 

  

 

  

 

 

Diluted (loss)/ earnings per share

  -$0.52    $0.02    -$1.16  

Diluted (loss) / earnings per share

  ($0.22 ($0.52 $0.02 
  

 

   

 

   

 

   

 

  

 

  

 

 

Employee stock options, (representing 1,272,584 shares)representing 100,000 shares that are all out of the money as ofat December 31, 20152016, were excluded in the computation of diluted EPS because inclusion of the options would have been antidilutive for the periods presented.

 

   Year ended December 31 
Discontinued operations  2015   2014   2013 
   (In millions of U.S. dollars, except share amounts) 

Numerator:

      

(Loss)/profit for the period attributable to the owners of the parent

   262     (680   (633

Denominator:

      

Denominator for basic earnings per share – weighted average common shares outstanding (millions)

   1,748     1,748     1,711  

Effect of dilutive securities: Employee stock options (millions)

   1     1     1  

Denominator for diluted earnings per share – assumed conversions (millions)

   1,749     1,749     1,712  
  

 

 

   

 

 

   

 

 

 

Basic (loss)/ earnings per share

  $0.15    -$0.39    -$0.37  
  

 

 

   

 

 

   

 

 

 

Diluted (loss)/ earnings per share

  $0.15    -$0.39    -$0.37  
  

 

 

   

 

 

   

 

 

 
   Year ended December 31 

Discontinued operations

  2016   2015   2014 
   (In millions of U.S. dollars,
except share amounts)
 

Numerator:

      

(Loss) / profit for the period attributable to the owners of the parent

   2,708    262    (680

Denominator:

      

Denominator for basic earnings per share—weighted average common shares outstanding (millions)

   1,749    1,748    1,748 

Effect of dilutive securities: Employee stock options (millions)

   —      1    1 

Denominator for diluted earnings per share—assumed conversions (millions)

   1,749    1,749    1,749 
  

 

 

   

 

 

   

 

 

 

Basic (loss) / earnings per share

  $1.55   $0.15   ($0.39
  

 

 

   

 

 

   

 

 

 

Diluted (loss) / earnings per share

  $1.55   $0.15   ($0.39
  

 

 

   

 

 

   

 

 

 

15Property and equipment

16 Property and equipment

Property and equipment consisted of the following:

 

  Telecommunications
equipment
 Land,
buildings and
constructions
 Office and
measuring
equipment
 Other
Equipment
 Equipment
not installed
and assets
under
construction
 Total  Telecommunications
equipment
 Land, buildings
and
constructions
 Office and
measuring
equipment
 Other
Equipment
 Equipment
not installed
and assets
under
construction
 Total 

Cost

             

At January 1, 2013

   20,236    771    1,376    573    2,610    25,566  

Acquisition of a subsidiary

   35   3    —     1    —     39  

Reclassification to AHFS*

   (156 (6 (5 (6 (6 (179

Additions

   829   17   41   24   2,479   3,390  

Disposals

   (1,130 (11 (57 (27 (43 (1,268

Transfer

   2,521   62   207   142   (2,932  —    

Translation adjustment

   (206 (30 (44 (19 (47 (346
  

 

  

 

  

 

  

 

  

 

  

 

 

At December 31, 2013

   22,129    806    1,518    688    2,061    27,202  
  

 

  

 

  

 

  

 

  

 

  

 

 

Reclassification to AHFS*

   (10  —     (1  —     (25 (36

Additions

   900   16   44   16   2,394   3,370  

Disposals

   (1,248 (20 (74 (11 (13 (1,366

Transfer

   1,959   49   217   (2 (2,223  —    

Translation adjustment

   (6,376 (290 (477 (274 (692 (8,109
  

 

  

 

  

 

  

 

  

 

  

 

 

At December 31, 2014

   17,354   561   1,227   417   1,502   21,061  

At January 1, 2015

  17,354   561   1,227   417   1,502   21,061 
  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

 

Reclassification to AHFS*

   (5,085  —     (163 (29 (233 (5,510  (5,085  —     (163  (29  (233  (5,510

Additions

   342   9   40   2   1,486   1,879    342   9   40   2   1,486   1,879 

Disposals

   (1,126 (28 (148 (7 (8 (1,317  (1,126  (28  (148  (7  (8  (1,317

Transfer

   1,403   34   806   (660 (1,583  —      1,403   34   806   (660  (1,583  —   

Acquisitions

   1    —     2   1    —     4    1   —     2   1   —     4 

Translation adjustment

   (2,821 (153 (341 (34 (245 (3,594  (2,821  (153  (341  (34  (245  (3,594
  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

 

At December 31, 2015

   10,068    423    1,423    (310  919    12,523    10,068   423   1,423   (310  919   12,523 
  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

 

Depreciation and impairment

       

At January 1, 2013

   (8,488  (202  (831  (357  (22  (9,900

Reclassification to AHFS*

   82   3   4   4    —     93  

Acquisition (Note 6)

  116   10   39   —     34   199 

Additions

  62   7   19   2   1,322   1,412 

Disposals

  (444  (9  (30  (3  (22  (508

Transfer

   7    —     1    —     (8  —      1,153   9   (603  655   (1,214  —   

Depreciation charge for the year

   (2,714 (51 (210 (75  —     (3,050

Disposals

   1,056   7   54   16    —     1,133  

Impairment (Note 10)

   (45  —      —      —     (2 (47

Translation adjustment

   14   10   23   12   3   62    1,137   21   109   18   (53  1,232 
  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

 

At December 31, 2013

   (10,088  (233  (959  (400  (29  (11,709

Reclassification to AHFS*

   10    —     1    —     25   36  

Transfer

   (2  —     12   (10  —      —    

Depreciation charge for the year

   (2,534 (46 (198 (61  —     (2,839

Disposals

   1,158   13   69   7    —     1,247  

Impairment (Note 10)

   (68  —      —     (4 (2 (74

Translation adjustment

   3,548   79   314   189   (3 4,127  

At December 31, 2016

  12,092   461   957   362   986   14,858 
  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

 

At December 31, 2014

   (7,976 (187 (761 (279 (9 (9,212

Depreciation and impairment

      

At January 1, 2015

  (7,976  (187  (761  (279  (9  (9,212
  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

 

Reclassification to AHFS*

   1,921    —     99   25    —     2,045    1,921   —     99   25   —     2,045 

Transfer

   73   (3 (680 686   (90 (14  73   (3  (680  686   (90  (14

Depreciation charge for the year

   (1,765 (35 (136 (30  —     (1,966  (1,765  (35  (136  (30  —     (1,966

Disposals

   1,069   7   145   5    —     1,226    1,069   7   145   5   —     1,226 

Impairment (Note 10)

   (45 (7  —     (1 (97 (150

Impairment

  (45  (7  —     (1  (97  (150

Translation adjustment

   1,502   46   241   (2  —     1,787    1,502   46   241   (2  —     1,787 
  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

 

At December 31, 2015

   (5,221  (179  (1,092  404    (196  (6,284  (5,221  (179  (1,092  404   (196  (6,284
  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

 

Divestment

      

Transfer

  (17  (1  658   (637  (3  —   

Depreciation charge for the year

  (1,266  (33  (116  (24  —     (1,439

Disposals

  415   6   27   2   14   464 

Impairment

  (65  (2  (4  (2  (27  (100

Translation adjustment

  (772  (9  (71  (8  80   (780
 

 

  

 

  

 

  

 

  

 

  

 

 

At December 31, 2016

  (6,926  (218  (598  (265  (132  (8,139
 

 

  

 

  

 

  

 

  

 

  

 

 

Net book value

             

At January 1, 2013

   11,748    569    545    216    2,588    15,666  

At December 31, 2013

   12,041    573    559    288    2,032    15,493  

At December 31, 2014

   9,378    374    466    138    1,493    11,849  

At January 1, 2015

  9,378   374   466   138   1,493   11,849 

At December 31, 2015

   4,847    244    331    94    723    6,239    4,847   244   331   94   723   6,239 

At December 31, 2016

  5,166   243   359   97   854   6,719 

 

*AHFS – Asset held for sale

None

Property and equipment pledged as security for bank borrowings amounts to US$1,029 as of December 31, 2016 (US$955 as of December 31, 2015) and primarily relate to securities for borrowings of PMCL (please refer to Note 18 for the details of borrowing).

Property and equipment is stated at cost, net of accumulated depreciation and accumulated impairment losses, if any.

Depreciation is calculated on a straight-line basis over the estimated useful lives of the assets were pledged as collateralfollows:

Telecommunication equipment3-20 years;

Buildings and no assets have restrictions on title. The Companyconstructions10-50 years;

Office and measuring equipment3-10 years; and

Other equipment3-10 years.

Each asset’s residual value, useful life and method of depreciation is not party to significant finance leases.

reviewed at the end of each financial year and adjusted prospectively, if necessary.

Depreciation charge from Italy for the yearcomparative periods

The depreciation charge for 2013, 2014 and 2015 includes depreciation charges from the Italy segment for the periodsof US$416 before the segment was classified as held for sale and discontinued operations.

Borrowing costs

Borrowing costs directly attributable to the acquisition, construction or production of a qualifying asset that necessarily takes a substantial period of time (longer than six months) to get ready for its intended use are capitalized as part of the cost of the respective qualifying assets. All other borrowing costs are expensed in the period incurred.

During 2016, VEON capitalized interest in the cost of property and equipment in the amount of US$5 (2015: US$9). In 2016, the capitalization rate was 10.3% (2015: 9.7%).

Change in estimate

During 20152016 there were no other material change in estimates related to property and equipment other than the changesimpairment described in Note 10 “Impairment” (US$of US$100 (2015: US$150), and accelerated depreciation in Bangladesh, Pakistan and Ukraine pertaining to network modernization activities (US$100)US$153 (2015: US$100 related to Pakistan network modernization activities).

Capitalized borrowing costs

During 2015 VimpelCom capitalized interest in the cost of property and equipment in the amount of US$9 (2014: US$24, 2013: US$48). During 2015 the capitalization rate was 1.1% (2014: 1.1%, 2013: 2.2%).

Non-cash investing activities

During 2015, VimpelComIn 2016, VEON acquired property and equipment in the amount of US$560 (2014:699 (2015: US$898, 2013: US$1,256)560), which was not paid for as ofat respective year end.

16Intangible assets

17 Intangible assets

The total gross carrying value and accumulated amortization of VimpelCom’sVEON’s intangible assets consisted of the following:

 

  Telecommunications
licenses, frequencies
and permissions
 Software Brands and
trademarks
 

Customer
relation-

ships

 Telephone
line
capacity
 Other
intangible
assets
 Total  Telecommunications
licenses, frequencies
and permissions
 Software Brands and
trademarks
 Customer
relationships
 Telephone
line
capacity
 Other
intangible
assets
 Total 

Cost

               

At January 1, 2013

   4,854    1,473    2,377    4,256    178    3,827    16,965  

Acquisition of a subsidiary

   —      —      —     23    —      —     23  

Reclassification to AHFS

   (27 (3 (6 (23  —      —     (59

Additions

   135   284    —      —     6   491   916  

Disposals

   (30 (26  —     (5  —     (6 (67

Transfer

   1,807   432   (252 637    —     (2,624  —    

Translation adjustment

   58   (72 44   13   (7 29   65  
  

 

  

 

  

 

  

 

  

 

  

 

  

 

 

At December 31, 2013

   6,797    2,088    2,163    4,901    177    1,717    17,843  
  

 

  

 

  

 

  

 

  

 

  

 

  

 

 

Additions

   358   341    —     111   1   71   882  

Disposals

   (302 (68 (2 (2  —     (3 (377

Transfer

   12   26   (1 899    —     (936  —    

Translation adjustment

   (1,204 (505 (329 (1,147 (74 (326 (3,585
  

 

  

 

  

 

  

 

  

 

  

 

  

 

 

At December 31, 2014

   5,661   1,882   1,831   4,762   104   523   14,763  

At January 1, 2015

  5,661   1,882   1,831   4,762   104   523   14,763 
  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

 

Acquisitions

   1    —      —      —      —     13   14    1   —     —     —     —     13   14 

Reclassification to AHFS*

   (3,338 (530 (1,063 (2,370  —     (269 (7,570  (3,338  (530  (1,063  (2,370  —     (269  (7,570

Additions

   235   288    —     38    —     78   639    235   288   —     38   —     78   639 

Disposals

   (128 (478 (1  —      —     (34 (641  (128  (478  (1  —     —     (34  (641

Transfer

   4   1    —      —      —     (5  —      4   1   —     —     —     (5  —   

Translation adjustment

   (674 (336 (203 (692 (21 (76 (2,002  (674  (336  (203  (692  (21  (76  (2,002
  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

 

At December 31, 2015

   1,761    827    564    1,738    83    230    5,203    1,761   827   564   1,738   83   230   5,203 
  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

 
         —    

Amortization and impairment

         —    

At January 1, 2013

   (1,622  (1,021  (275  (2,483  (130  (833  (6,364

Reclassification to AHFS

   14   1   6   6    —      —     27  

Amortization charge for the year

   (418 (318 (116 (669 (16 (254 (1,791

Acquisitions (Note 6)

  70   1   30   100   —     —     201 

Additions

  164   176   —     —     —     (11  329 

Disposals

   27   22    —     5    —      54    (16  (63  —     (6  (13  (2  (100

Impairment (Note 10)

   (31  —      —      —      —      —     (31

Transfer

   (1 1    —     (22  —     22    —    

Translation adjustment

   (20 45   (12 (21 5   102   99  

At December 31, 2013

   (2,051  (1,270  (397  (3,184  (141  (963  (8,006
  

 

  

 

  

 

  

 

  

 

  

 

  

 

 

Amortization charge for the year

   (392 (306 (113 (602 (1 (65 (1,479

Disposals

   301   61   2   2    —     1   367  

Impairment (Note 10)

   (1 (2  —      —      —      —     (3

Transfer

   3   (2  —     (707  —     706    —      —     11   —     —     (1  (10  —   

Translation adjustment

   569   298   111   735   54   308   2,075    38   86   (17  21   6   (19  115 
  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

 

At December 31, 2014

   (1,571 (1,221 (397 (3,756 (88 (13 (7,046

At December 31, 2016

  2,017   1,038   577   1,853   75   188   5,748 
 

 

  

 

  

 

  

 

  

 

  

 

  

 

 

Amortization and impairment

       

At January 1, 2015

  (1,571  (1,221  (397  (3,756  (88  (13  (7,046
  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

 

Reclassification to AHFS*

   709   276   228   2,088    —     (125 3,176    709   276   228   2,088   —     (125  3,176 

Amortization charge for the year

   (269 (227 (70 (274 (6 (37 (883  (269  (227  (70  (274  (6  (37  (883

Disposals

   128   473   1    —      —     34   636    128   473   1   —     —     34   636 

Impairment (Note 10)

   —      —      —      —      —      —      —    

Transfer

   —     18    —     14    —     (32  —      —     18   —     14   —     (32  —   

Translation adjustment

   298   223   49   527   18   23   1,138    298   223   49   527   18   23   1,138 
  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

 

At December 31, 2015

   (705  (458  (189  (1,401  (76  (150  (2,979  (705  (458  (189  (1,401  (76  (150  (2,979
  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

 

Amortization charge for the year

  (161  (187  (37  (97  (4  (11  (497

Disposals

  16   60   —     6   13   —     95 

Impairment

  (12  (2  —     —     —     —     (14

Translation adjustment

  (27  (71  7   (24  (4  23   (96
 

 

  

 

  

 

  

 

  

 

  

 

  

 

 

At December 31, 2016

  (889  (658  (219  (1,516  (71  (138  (3,491
         —     

 

  

 

  

 

  

 

  

 

  

 

  

 

 

Net book value

         —           
         —    

At January 1, 2013

   3,232    452    2,102    1,773    48    2,994    10,601  

At December 31, 2013

   4,746    818    1,766    1,717    36    754    9,837  

At December 31, 2014

   4,090    661    1,434    1,006    16    510    7,717  

At January 1, 2015

  4,090   661   1,434   1,006   16   510   7,717 

At December 31, 2015

   1,056    369    375    337    7    80    2,224    1,056   369   375   337   7   80   2,224 

At December 31, 2016

  1,128   380   358   337   4   50   2,257 

*AHFS - Asset held for sale

Intangible assets acquired separately are measured initially at cost, and are subsequently measured at cost less accumulated amortization and impairment losses.

Intangible assets with a finite useful life are generally amortized with the straight-line method over the estimated useful life of the intangible asset.

The amortization period and the amortization method for intangible assets with finite useful lives are reviewed at least annually.

Additional information

As ofat December 31, 2015, none of the2016, no intangible assets were pledged as collateral and no assets have restrictions on title.

During 2016 and 2015, and 2014, VimpelComVEON did not capitalize any interest inwithin the cost of intangible assets.

Non-cash investing activities

During 2015, VimpelCom2016, VEON acquired intangible assets in the amount of US$105 (2014:194 (2015: US$90, 2013: US$173)105), which was not paid for as ofat respective year end.

Amortization charge from Italy for comparative periods

17Financial assets and liabilities
The amortization charge for 2015 includes amortization charges from the Italy segment of US$365 before the segment was classified as held for sale and discontinued operations.

18 Financial assets and liabilities

Financial assets

The Company hasholds the following financial assets as ofat December 31:

 

  2015   2014   2016   2015 

Financial instruments at fair value through profit or loss

        

Derivatives not designated as hedges

        

Cross-currency interest rate exchange contracts

   1     —       —      1 

Foreign exchange contracts

   15     94     2    15 

Embedded derivatives in notes

   —       8     12    —   

Financial instruments at fair value

        

Derivatives designated as fair value hedges

    

Cross-currency interest rate exchange contracts

   —       170  

Derivatives designated as cash flow hedges

        

Cross-currency interest rate exchange contracts

   —       320  

Foreign exchange contracts

   17     37     —      17 

Available for sale financial instruments

   45     49     71    45 
  

 

   

 

   

 

   

 

 

Total financial instruments at fair value

   78     678     85    78 
  

 

   

 

   

 

   

 

 

Loans granted, deposits and other financial assets at amortized cost

        

Bank deposits

   432     110     383    432 

Interest receivable

   1     3     2    1 

Other investment

   46     26     24    46 

Other loans granted

   2     51     2    2 
  

 

   

 

 

Total loans granted, deposits and other financial assets

   481     190     411    481 
  

 

   

 

   

 

   

 

 

Total other financial assets

   559     868     496    559 
  

 

   

 

   

 

   

 

 

Totalnon-current

   306    164 

Total current

   395     266     190    395 

Total non-current

   164     602  

Financial liabilities

The Company has the following financial liabilities as ofat December 31:

 

   2015   2014 

Financial instruments at fair value

    

Derivatives not designated as hedges

    

Foreign exchange contracts

   1     —    

Derivatives designated as cash flow hedges

    

Interest rate exchange contracts

   3     90  
  

 

 

   

 

 

 

Total financial instruments at fair value

   4     90  
  

 

 

   

 

 

 

Other financial liabilities at amortized cost

    

Bank loans and bonds

    

Bank loans and bonds, principal

   8,784     25,024  

Interest accrued

   176     394  

Fair value adjustment*

   —       29  

Discounts, unamortized fees

   83     (73

Equipment financing

    

Equipment financing principal

   760     1,019  

Discounts, unamortized fees on equipment financing

   (23   (33

Interest accrued on equipment financing

   4     2  

Loans from others

    

Loans from others, principal

   —       400  

Interest accrued

   —       13  

Derivative over non-controlling interest recorded in equity

   —       259  
  

 

 

   

 

 

 

Total other financial liabilities at amortized cost

   9,784     27,034  
  

 

 

   

 

 

 

Total other financial liabilities

   9,788     27,124  
  

 

 

   

 

 

 

Total current

   1,693     3,188  

Total non-current

   8,095     23,936  

*The unamortized fair value adjustment under the acquisition method of accounting relates to the fair value re-measurement of listed debt acquired in the business combination with Wind Telecom. This adjustment was written off due to the refinancing of associated debt.
   2016  2015 

Financial instruments at fair value

   

Derivatives not designated as hedges

   

Foreign exchange contracts

   29   1 

Derivatives designated as cash flow hedges

   

Foreign exchange contracts

   4   —   

Interest rate exchange contracts

   3   3 

Contingent consideration

   47   —   
  

 

 

  

 

 

 

Total financial instruments at fair value

   83   4 
  

 

 

  

 

 

 

Other financial liabilities at amortized cost

   

Bank loans and bonds

   

Bank loans and bonds, principal

   9,786   8,784 

Interest accrued

   169   176 

Discounts, unamortized fees

   66   83 

Equipment financing

   

Equipment financing principal

   703   760 

Discounts, unamortized fees on equipment financing

   (26  (23

Interest accrued on equipment financing

   4   4 

Put-option liability overnon-controlling interest

   290   —   

Other financial liabilities

   41   —   
  

 

 

  

 

 

 

Total other financial liabilities at amortized cost

   11,033   9,784 
  

 

 

  

 

 

 

Total other financial liabilities

   11,116   9,788 
  

 

 

  

 

 

 

Totalnon-current

   8,070   8,095 

Total current

   3,046   1,693 

Bank loans and bonds

The Company has the following principal amounts outstanding for interest-bearing loans and bonds as ofat December 31:

 

Borrower  Type of Debt  

Interest

rate

 Maturity   Currency  2015 2014 

Guarantor

 

Type of Debt

 

Interest rate

 Maturity 

Currency

 2016 2015 

Guarantor

WIND Acquisition Finance S.A.

  Senior Secured Notes*   
 

 

3m Euribor
+ 4.0-5.3

4.0-6.5

  

  
 
2019-
2021
 
  
  EUR/US$   —     5,868   WIND Telecomunicazioni S.p.A.

PJSC VimpelCom

  Eurobonds   6.5-9.1  
 
2016-
2021
 
  
  US$   1,680   3,100   None

WIND Telecomunicazioni S.p.A.

  Senior Facility Agreement*   
 
 
6m Euribor
+ 4.3-
4.8
  
  
  
 
2018-
2019
 
  
  EUR   —     2,156   WIND Telecomunicazioni S.p.A.

WIND Acquisition Finance S.A.

  Senior Notes*   7.0-7.4 2021    EUR/US$   —     4,917   WIND Telecomunicazioni S.p.A.

VIP Finance Ireland

 Eurobonds 6.5-9.1%  2016-2021  US$  1,150   1,680  None

PJSC VimpelCom

  Sberbank   12.75  
 
2017-
2018
 
  
  RUB   831   1,583   None Sberbank 12.75%  2017-2018  RUB  1,021   831  None

PJSC VimpelCom

  Ruble Bonds   
 
10.0-
11.9
 
 2017    RUB   550   978   None Ruble Bonds 10.0-11.9%  2017  RUB  660   550  None

VimpelCom Holdings B.V.

  Notes   5.2-7.5  
 
2017-
2023
 
  
  US$   3,183   3,600   PJSC VimpelCom 

Notes

 5.2-7.5%  2017-2023  US$  3,183   3,183  PJSC VimpelCom

VimpelCom Holdings B.V.

  Notes   9.0 2018    RUB   165   213   PJSC VimpelCom 

Notes

 9.0%  2018  RUB  198   165  PJSC VimpelCom

VimpelCom Amsterdam B.V.

  Alfa Bank   
 
1m Libor +
3.3
  
 2017    US$   1,000   1,000   None 

Alfa Bank

 1mLibor + 3.3%  2017  US$  1,000   1,000  None

VimpelCom Amsterdam B.V.

  Revolving Credit Facility   
 
6m Libor +
3.0
  
 2017    US$   —     500   None

WIND Telecomunicazioni S.p.A.

  Revolving Credit Facility*   
 
Euribor +
4.3
  
 2018    EUR   —     121   WIND Telecomunicazioni S.p.A.

GTH Finance B.V.

 Notes 6.25%-7,25%  2020-2023  US$  1,200   —    VimpelCom Holdings B.V.

Banglalink Digital Communications Ltd.

  Senior Notes   8.6 2019    US$   300   300   None Senior Notes 8.6%  2019  US$  300   300  None

Omnium Telecom Algeria SpA

  Syndicated loan (Algeria)   
 
 
 
 
Bank of
Algeria re-
discount
rate +
2.0
  
 
  
  
 2019    DZD   467    None 

Syndicated loan (Algeria)

 Bank of Algeriare-discount rate + 2.0%  2019  DZD  340   467  None
  Other loans        608   688    Other loans     734   608  
  Total bank loans and bonds        8,784    25,024    

Total bank loans and bonds

     9,786   8,784  
         

 

  

 

       

 

  

 

  
  Less current portion        (1,342 (2,407  

Less current portion

     (2,683  (1,342 
  Long-term portion of bank loans and bonds        7,442   22,617    

Long-term portion of bank loans and bonds

     7,103   7,442  

*-Bank loans and bonds relate to Italy presented as held for sale.

Loans from others

The Company has the following principal amounts outstanding for loans from other parties as of December 31:

Type of debt  Interest rate  Maturity   Currency   2015*   2014 

Debt to Italian Government (LTE license)

   Rendistato+1  2016     EUR     —       196  

Annuity loans

   3.4-5.5  2016     EUR     —       45  

Terna Debt

   10.1  2035    EUR     —       159  

Other loans

          —    

Total loans from others

        —       400  
       

 

 

   

 

 

 

Less current portion

        —       (125

Long-term loans from others

        —       275  
       

 

 

   

 

 

 

*-Loans from others relate to Italy presented as held for sale.

Major treasuryTreasury events during 20152016

Facility agreement with ING Bank N.V.

On January 29, 2016, VimpelCom Amsterdam B.V. cash tender offersigned a committed facility agreement with ING Bank N.V. for a U.S. dollar denominated Swedish export credit facility supported by Exportkreditnämnden (“EKN”), for a total principal amount of US$200. On March 7, 2016, the total principal amount available under the facility was partially cancelled in an amount of US$110. The purpose of the facility is to finance equipment and services provided to PJSC VimpelComKyivstar and PJSC “Vimpel-Communications” by Ericsson AB and its affiliates on a reimbursement basis. The committed facility bears interest at a rate of 6m LIBOR plus 1.08% per annum. The facility must be repaid in substantially equal semi-annual installments, with the final repayment on October 15, 2023. VimpelCom Holdings B.V. U.S. dollar notes

On March 30, 2015,has guaranteed VimpelCom Amsterdam B.V. closed a tender of up to US$2,100 aggregate principal amount on outstanding U.S. dollar notes issued by VimpelCom Holdings B.V. and PJSC VimpelCom. The aggregate principal amount accepted for repurchase was US$1,838 and was settled on April 2, 2015.

The unamortized debt issuance costs and unamortized fair value hedge basis adjustment were released to the income statement at the date of the closing resulting in a gain of US$21, recorded as “early redemption fees” in “Other non-operating gains/losses”, refer note 13.

VimpelCom Holdings B.V.

On December 24, 2015, VimpelCom Holdings B.V. entered into an RMB 700 million (approximately US$108 as of December 24, 2015) term loan facility agreement with China Development Bank Corporation as lender, bearing interest at a fixed rate of 5.71% per annum, to finance equipment purchases by PJSC VimpelCom from Huawei Technologies Co. Ltd, its subsidiaries and its affiliates. VimpelCom Amsterdam B.V. has guaranteed the’s payment obligations under this facility. The facility is available for a period of two years and has a total tenor of five years.

PJSC VimpelCom (former name “OJSC VimpelCom”)

Sberbank facilities

As a result of the macro economic environment in Russia, Sberbank informed PJSC VimpelCom on March 2, 2015, of an unilateral increase in fixed interest rates in the three outstanding term loan credit facilities to PJSC VimpelCom from between 9.00% and 10.75% per annum to between 14.50% and 16.25% per annum effective June 1, 2015, in accordance with the terms of the facility agreements. The increase applied to a total outstanding principal amount of RUB 80,274 million (approximately US$1,515 as of June 1, 2015). The interest rate as from June 1, 2015 was 14.5% per annum.

On August 5, 2015, PJSCApril 6, 2016, VimpelCom and Sberbank signedAmsterdam B.V. drew down the amendments to the three Sberbank credit facility agreements to reducefor the fixed interest rates on each facility to between 8.75% and 14.0% per annum, depending on certain conditions set out in the agreements. The reduction applies to afull remaining total principal amount of RUB 77,497 million (approximately US$1,23290. The total outstanding amount as of August 5, 2015). Since August 5, 2015, the current fixed interest rateat December 31, 2016 is 12.75% per annum. In addition, as a result of further amendments entered into between PJSC VimpelCom and Sberbank on December 30, 2015, the fixed interest rates on the term loan facilitiesUS$78.

Draw down credit facility agreement with Sberbank can no longer be unilaterally increased by Sberbank.of Russia

On December 30, 2015, PJSC “VimpelCom”VimpelCom entered into a credit facility agreement with Sberbank of Russia for the amount of RUB 30,000 million (approximately US$30 billion (US$414) with an availability period until of March 31, 2016. This facility bears interest at a rate of 11.55% per annum and matures on June 29, 2018.

Reset of interestThe facility was fully drawn on PJSC “VimpelCom” putable Ruble bondsMarch 31, 2016. The total outstanding amount as at December 31, 2016 is RUB 30 billion (US$495).

Senior Notes issued by GTH Finance B.V., guaranteed by VimpelCom Holdings B.V.

On March 5, 2015, PJSC VimpelCom announced the resetApril 26, 2016, GTH Finance B.V., a wholly owned subsidiary of the coupon rate on its 8.85% put-able Ruble bonds in a principal amount of RUB 25,000 million (approximatelyCompany, issued US$418 as of March 5, 2015) maturing on March 8, 2022500 6.25% Senior Notes due 2020 and in a principal amount of RUB 10,000 million (approximately US$174 as of March 5, 2015) maturing on March 14, 2022.

700 7.25% Senior Notes due 2023, guaranteed by VimpelCom Holdings B.V. The new coupon rate of 10.00% per annum is applicable for the next four coupon periods (next two years) and will reset again on March 5, 2017 at the same time as the next bondholder put date. Following the resetproceeds of the coupon rate, bondholders exercised their put optionsoffering were loaned to and used by GTH to repay, in aggregate principal amounts of RUB 24,788 million (approximatelypart, the shareholder loan from VimpelCom Amsterdam B.V., and used by VimpelCom Amsterdam B.V. for general corporate purposes.

The total outstanding amount as at December 31, 2016 is US$414 as of March 5, 2015) and RUB 9,995 million (approximately US$174 as of March 5, 2015) which was repaid on March 20, 2015 and March 26, 2015 respectively.1,200.

PJSC “VimpelCom” bond issue

On October 16, 2015, PJSC VimpelCom issued RUB 15,000 million (approximately US$226 as of October 16, 2015) and RUB 10,000 million (approximately US$151 as of October 16, 2015) Ruble bonds due in 2025 with a coupon of 11.90%, payable semi-annually. This coupon is applicable for the first four coupon periods (first two years) and will reset on October 13, 2017 along with the bondholder put date. The proceeds were used to refinance scheduled debt repayments.

PJSC VimpelCom secondary bond placement

On November 3, 2015, PJSC “VimpelCom” confirmed the final allocation of the secondary offer of Ruble bonds in a principal amount of RUB 14,840 million (approximately US$233 as of November 3, 2015) due 2022 with an investor put option on March 17, 2017. The proceeds have been settled on November 5, 2015. The Bonds have a coupon of 10.0% per annum. Interest is payable semi-annually. The selling price was 98.05% and the yield to the next put option date is 11.91%. The proceeds were used to refinance scheduled debt repayments.

Omnium Telecom Algeria SpA and Optimum Telecom Algérie SpA financing

For information on the credit facilities of Omnium Telecom Algeria SpA and Optimum Telecom Algérie SpA and the utilization thereof, see Note 6.

Pakistan Mobile Communications Ltd. (“PMCL”) financing

On July 9, 2015,June 30, 2016, PMCL drew an amount ofdown PKR 2,275 million (approximately US$22 as of July 9, 2015)4 billion (US$38) under an existing syndicated facility. This facility bears interest at 6 months Karachi Interbank Offered Rate (“KIBOR”) plus 1.0% per annum. Repayment will take place through periodic instalments between November 26, 2015 and November 26, 2018.

On September 3, 2015, PMCL issued additional local Sukuk Certificates for an amount of PKR 3,900 million (approximately US$37 as of September 3, 2015). These certificates bear interest at 3 month KIBOR plus 0.88% per annum. Repayment will take place through periodic instalments between March 22, 2017 and December 22, 2019.

On December 3, 2015 PMCL entered into athe syndicated facility with several banks entered into on December 3, 2015 for the amount of PKR 16,000 million (approximately US$16 billion (US$152 as ofat December 3, 2015). This facility bears interest at 6 month Karachi Inter Bank Offer Rates (“KIBOR”) plus 0.8% per annum. Repayment will take place through periodic instalments between June 23, 2018 and December 23, 2020. OnThe total outstanding amount as at December 23, 2015 PMCL has drawn31, 2016 is PKR 500 million (approximately US$as of December 23, 2015)billion (US$48).

On December 7, 2015June 29, 2016, PMCL entered into adrew down PKR 1.5 billion (US$14 as at June 29, 2016) under the credit facility with Habib Bank Limited entered into on December 7, 2015 for the total amount of PKR 4,000 million (approximately US$4 billion (US$38 as ofat December 7, 2015). This facility bears interest at 6 month KIBOR plus 0.9% per annum. Repayment will take place through periodic instalments between June 22, 2018 and December 23, 2020.

KaR-Tel financing The total outstanding amount as at December 31, 2016 is PKR 2 billion (US$19).

On May 4, 2015, KaR-Tel, an indirect subsidiary of the Company, entered into a KZT 8,300 million (approximately US$45 as of May 4, 2015) term loan facility agreement with Kazkommertsbank JSC as lender, bearing interest at a rate of 19% per annum. KaR-Tel hasJune 30, 2016 PMCL provided a cash depositloan to Warid Telecom Private Limited in the amount of US$50PKR 8,545 million (US$82) to repay its external debt as security. Thepart of the acquisition in Pakistan (Note 6). This facility bears interest at 6 month KIBOR plus 0.7% per annum. As at July 1, 2016 the loan enables KaR-Tel to ensure a higher level of liquidity in local currency. The facility has a term of one yearbecame the intercompany and was fully drawn down on May 4, 2015.eliminated upon consolidation of Warid (Note 6).

KaR-Tel loan to non-controlling shareholderWarid debt

On March 2, 2015, KaR-Tel signed a facility agreement with Aureglia Limited,July 1, 2016, the minority shareholderGroup assumed the following debt facilities resulting from the acquisition of its parent company VIP Kazakhstan Holding AG, for a total amount of US$100. On March 10, 2015, Aureglia Limited drew down the total amount of the facility at an interest rate of 2.41% per annum. The facility was fully repaid on June 24, 2015.Warid (Note 6):

              2016 

Lender

 

Type of Debt

  

Interest rate

 Maturity   Currency  July 1  December 31 

ING Bank N.V.

 

EKN vendor financing

  6m Libor+1.9%  2020    US$   250   231 

Habib Bank Limited

 

Syndicated term facilities

  

6.0%,

6m Kibor+1.0%

  2023    PKR   110   107 
       

 

 

  

 

 

 
        360   338 
       

 

 

  

 

 

 

Hedging activities and derivatives

Financial instruments and hedging policy

The Company applies cash flow hedge accounting using financial instruments (usually derivatives) to mitigate some or all of the risk of a hedged item. Any gains or losses on the hedging instrument (generally a

derivative) are initially recorded in other comprehensive income. The amount included in other comprehensive income is the lesser of the fair value of the hedging instrument and the hedged item. Where the hedging instrument has a fair value greater than the hedged item, the excess is recorded in profit or loss as ineffectiveness. Gains or losses deferred in other comprehensive income are reclassified to the income statement when the hedged item affects the income statement.

Any derivative instruments for which no hedge accounting is applied are recorded at fair value with any fair value changes recognized directly in profit or loss.

Derivative financial instruments

VimpelComVEON uses derivative instruments, including swaps, forward contracts and options to manage certain foreign currency and interest rate exposures. The Company views derivative instruments as risk management tools and does not use them for trading or speculative purposes. The Company has designated the majoritya portion of its derivative contracts, which mainly relate to hedging the interest and foreign exchange risk of external debt, as formal hedges and applies hedge accounting on these derivative contracts.

All derivatives are accounted for on aat fair value basis and the changes in fair value are recorded in the income statement,through profit or loss, except for put options over non-controlling interests not providing a present ownership interest in the outstanding shares, and derivative instruments for which are accounted for using cash flow hedge accounting.accounting is applied. Cash flows from derivative instruments are reported in the statement of cash flows in the same line where the underlying cash flows of the hedged item are recorded.

Foreign exchange contractsPut options overnon-controlling interest of a subsidiary are accounted for as financial liabilities in the Company’s consolidated financial statements. Theput-option redemption liability is measured at the discounted redemption amount. Interest over theput-option redemption liability will accrue in line with the effective interest rate method, until the options have been exercised or are expired.

VimpelCom enters into short-term forward and zero-cost collar agreements with several banks in order to protect cash flows of its short-term financial and non-financial obligations denominated in US$ from adverse US$-RUB movements. As of December 31, 2015, the notional amount outstanding of these derivative contracts (only forwards) was US$490 (2014: only zero-cost collars US$603) with an average FX rate 69.02 (2014: an average cap rate 48.72 and an average floor rate 39.95).

Embedded derivatives in notes

The Notes issued by the Company’s Bangladesh subsidiary, Banglalink Digital Communications Ltd. (“Banglalink”Banglalink), include early repayment options. Accordingly, Banglalink can repay the debt at certain dates prior to the maturity date at agreed redemption prices. These embedded derivatives are accounted for as a financial assetassets at fair value through profit or loss.

Foreign exchange contracts

VEON enters into short-term forward agreements with several banks in order to protect cash flows of its short-term financial andnon-financial obligations denominated in US$ from adverse US$-RUB movements. As at December 31, 2016, the notional amount outstanding of these derivative contracts was US$451 (2015: US$490) with an average FX rate 66.11 (2015: 69.02).

Cross currency interest rate exchange contracts

The Company’s Pakistan subsidiary, Pakistan Mobile Communications Limited,PMCL, entered into several Cross-Currency Interest Rate Swap Agreements to reduce the volatility of cash flows on US$ denominated debt with current outstanding balances of US$14 (2014:7 (2015: US$23)14) to PKR 1,455 (2014:697 (2015: PKR 2,274)1,455), and related interest with maturities until December 15, 2017. Pursuant to these agreements, the Company’s Pakistan subsidiary pays floating interest rate of 6 month KIBOR minus 0.32%-2.60%- 2.60%.

Interest rate swap contracts

The Company’s Pakistan subsidiary, Pakistan Mobile Communications Limited,PMCL, entered into several Interest Rate Swap Agreements to reduce the cash flow volatility due to variable debt interest payments. Pursuant to these agreements, Pakistan Mobile Communications Limited pays a fixed rate of 8.15% - 8.72% and receives KIBOR three- orsix-month floating

rate on aan outstanding notional amount of PKR 19,400 million,16,483 as at December 31, 2016 (2015: PKR 19,400) , which will amortize until maturity along with the principal of the underlying debt. The swaps expire between May 16, 2019 and December 23, 2019.

Derivatives not designated as hedging instruments

The Company uses foreign currency denominated borrowings, foreign exchange swaps, options and zero cost collars and forward currency contracts to manage its transaction exposures. These currency forward contracts are not designated as cash flow, fair value or net investment hedges and are entered into for periods consistent with currency transaction exposures, generally from one to six months. Although the derivatives have not been designated in a hedge relationship, they act as a commercial hedge and offset the underlying transaction when they occur.

Derivatives under hedge accounting

The Company uses cross currency interest rate swaps, interest rate swaps, foreign exchange forwards/forwards / swaps, options and zero cost collars to manage its exposure to variability in cash flows that is attributable to foreign exchange and interest rate risk to loans and borrowings. Most of these derivative contracts are either designated as cash flow or fair value hedges and are entered into for periods up to the maturity date of the hedged loans and borrowings.

The company applies cash flow hedge accounting to hedge the risk on future foreign currency cash flows and floating interest rate cash flows.

The Company’s hedge accounting is summarized below:

 

       At December 31, 2015   At December 31, 2014 
   

Risk

being
hedged

   Nominal
value
   Fair value
assets
   Fair value
liabilities
   Nominal
value
   Fair value
assets
   Fair value
liabilities
 

Cash flow hedge accounting

          

Cross currency interest rate exchange contracts

   Currency     —       —       —       3,875     320     —    

Interest rate exchange contracts

   Interest     185     —       3     1,657     —       90  

Foreign exchange contracts

   Currency     298     17     —       191     37     —    

Fair value hedge accounting

          

Cross currency interest rate exchange contracts

   Currency     —       —       —       1,375     170     —    

No hedge accounting

          

Cross currency interest rate exchange contracts

   Currency     14     1     —       22     —       —    

Foreign exchange contracts

   Currency     266     15     1     468     94     —    

       At December 31, 2016   At December 31, 2015 
   Risk
being
hedged
   Nominal
value
   Fair value
assets
   Fair value
liabilities
   Nominal
value
   Fair value
assets
   Fair value
liabilities
 

Cash flow hedge accounting

              

Cross currency interest rate exchange contracts

   Currency    —      —      —      —      —      —   

Interest rate exchange contracts

   Interest    158    —      3    185    —      3 

Foreign exchange contracts

   Currency    73      4    298    17    —   

No hedge accounting

              

Cross currency interest rate exchange contracts

   Currency    7    —      —      14    1    —   

Foreign exchange contracts

   Currency    407    2    29    266    15    1 

The following table shows the periods in which the cash flows of the derivatives, to which cash flow hedge accounting applies, are expected to occur:

 

   Less than
1 year
   1-3
years
  3-5 years  More
than
5 years
   Total 

At December 31, 2015

        

Cash flows

   13     (4  (1  —       8  

Cash flow hedge reserve

         2  
   Less than
1 year
  1-3
years
  3-5 years   More
than
5 years
   Total 

At December 31, 2016

        

Cash flows

   (9  (2  —      —      (11

Cash flow hedge reserve*

         (—  

 

   Less than
1 year
   1-3
years
   3-5 years   More
than
5 years
   Total 

At December 31, 2014

          

Cash flows

   70     55     91     60     276  

Cash flow hedge reserve

           (71
*Cash flow hedge reserve approximately US$300 thousand.

   Less than
1 year
   1-3
years
  3-5 years  More
than
5 years
   Total 

At December 31, 2015

        

Cash flows

   13    (4  (1  —      8 

Cash flow hedge reserve

         2 

Fair values

Set out below is a comparison by class of the carrying amounts and fair value of the Company’s financial instruments that are carriedrecognized in the consolidated financial statements as ofat December 31 (based on future cash flows discounted at current market rates), other than those with carrying amounts that are reasonable approximations of fair values:

 

   Carrying value   Fair value 
   2015   2014   2015   2014 

Financial assets

        

Financial instruments at fair value through profit or loss

        

Derivatives not designated as hedges

        

Cross-currency interest rate exchange contracts

   1     —       1     —    

Foreign exchange contracts

   15     94     15     94  

Embedded derivatives in notes

   —       8     —       8  

Financial instruments at fair value

        

Derivatives designated as fair value hedges

        

Cross-currency interest rate exchange contracts

   —       170     —       170  

Derivatives designated as cash-flow hedges

        

Cross-currency interest rate exchange contracts

   —       320     —       320  

Foreign exchange contracts

   17     37     17     37  

Available for sale financial instruments

   45 ��   49     45     49  
  

 

 

   

 

 

   

 

 

   

 

 

 

Total financial instruments at fair value, assets

   78     678     78     678  
  

 

 

   

 

 

   

 

 

   

 

 

 

Loans granted, deposits and other financial assets

        

Bank deposits

   432     110     432     110  

Interest receivable

   1     3     1     3  

Other investment

   46     26     46     26  

Other loans granted

   2     51     2     51  
  

 

 

   

 

 

   

 

 

   

 

 

 

Total loans granted, deposits and other financial assets

   481     190     481     190  
  

 

 

   

 

 

   

 

 

   

 

 

 

Total financial assets

   559     868     559     868  
  

 

 

   

 

 

   

 

 

   

 

 

 

Financial instruments at fair value

        

Derivatives not designated as hedges

        

Foreign exchange contracts

   1     —       1     —    

Derivatives designated as cash flow hedges

        

Interest rate exchange contracts

   3     90     3     90  
  

 

 

   

 

 

   

 

 

   

 

 

 

Total financial instruments at fair value, liabilities

   4     90     4     90  
  

 

 

   

 

 

   

 

 

   

 

 

 

Total other financial liabilities at amortized cost

   9,784     27,034     9,720     25,410  
  

 

 

   

 

 

   

 

 

   

 

 

 

Total financial liabilities

   9,788     27,124     9,724     25,500  
  

 

 

   

 

 

   

 

 

   

 

 

 

   Carrying value   Fair value 
   2016   2015   2016   2015 

Financial assets

        

Financial instruments at fair value through profit or loss

        

Derivatives not designated as hedges

        

Cross-currency interest rate exchange contracts

   —      1    —      1 

Foreign exchange contracts

   2    15    2    15 

Embedded derivatives in notes

   12    —      12    —   

Financial instruments at fair value

        

Derivatives designated as cash-flow hedges

        

Foreign exchange contracts

   —      17    —      17 

Available for sale financial instruments

   71    45    71    45 
  

 

 

   

 

 

   

 

 

   

 

 

 

Total financial instruments at fair value, assets

   85    78    85    78 
  

 

 

   

 

 

   

 

 

   

 

 

 

Loans granted, deposits and other financial assets

        

Bank deposits

   383    432    383    432 

Interest receivable

   2    1    2    1 

Other investment

   24    46    24    46 

Other loans granted

   2    2    2    2 
  

 

 

   

 

 

   

 

 

   

 

 

 

Total loans granted, deposits and other financial assets

   410    481    410    481 
  

 

 

   

 

 

   

 

 

   

 

 

 

Total financial assets

   496    559    496    559 
  

 

 

   

 

 

   

 

 

   

 

 

 

Financial instruments at fair value

        

Derivatives not designated as hedges

        

Foreign exchange contracts

   29    1    29    1 

Derivatives designated as cash flow hedges

        

Foreign exchange contracts

   4    —      4    —   

Interest rate exchange contracts

   3    3    3    3 

Contingent consideration

   47    —      47    —   
  

 

 

   

 

 

   

 

 

   

 

 

 

Total financial instruments at fair value, liabilities

   83    4    83    4 
  

 

 

   

 

 

   

 

 

   

 

 

 

Total other financial liabilities at amortized cost

   11,033    9,784    11,487    9,720 
  

 

 

   

 

 

   

 

 

   

 

 

 

Total financial liabilities

   11,116    9,788    11,570    9,724 
  

 

 

   

 

 

   

 

 

   

 

 

 

The fair value of the financial assets and liabilities are included at the amount at which the instrument could be exchanged in a current transaction between willing parties, other than in a forced or liquidation sale. The fair values were estimated based on quoted market prices offor our bonds, derived from market prices or by using discounted cash flows under the agreement at the rate applicable for the instruments with similar maturity and risk profile.

The carrycarrying amount of cash of cash and cash equivalents, trade and other receivables, and trade and other payables approximates toapproximate their respective fair value.values.

The fair value of derivative financial instruments is determined using present value techniques such as discounted cash flow techniques, Monte Carlo simulation and/or the Black-Scholes model. These valuation techniques are commonly used for valuation of derivative. Observable inputs (Level 2) used in the valuation techniques includes LIBOR, EURIBOR, swap curves, basis swap spreads, foreign exchange rates and credit default spreads of both counterparties and our own entities.

The fair value of Available for Sale financial instruments are determined through comparison of various multiples and reference to market valuation of similar entities quoted in an active market. If information is not available, a discounted cash flow method is used.

Fair value measurements for financial liabilities at amortized cost are based on quoted market prices, where available. If the quoted market price is not available, the fair value measurement is based on discounted expected future cash flows using a market interest rate curve, credit spreads and maturities.

Fair value hierarchy

As ofat December 31, 20152016 and 20142015, the Company heldrecognized financial instruments at fair value recorded onin the statement of financial position.

The fair value hierarchy ranks fair value measurements based on the type of inputs used in the valuation; it does not depend on the type of valuation techniques used:

 

Level 1: quoted (unadjusted) prices in active markets for identical assets or liabilities

 

Level 2: inputs other than quoted prices included within Level 1 that are observable for the asset or liability, either directly or indirectly

 

Level 3: inputs are unobservable inputs for the asset or liability

The following table provides the disclosure of fair value measurements separately for each major class of assets and liabilities.

 

As of December 31, 2015                
Description  (Level 1)   (Level 2)   (Level 3)   Total 

Financial instruments at fair value through profit or loss

        

As at December 31, 2016

Description

  (Level 1)   (Level 2)   (Level 3)   Total 

Financial assets at fair value through profit or loss

        

Derivatives not designated as hedges

                

Cross-currency and Interest rate exchange contracts

   —       1     —       1  

Foreign exchange contracts

   —       15     —       15     —      2    —      2 

Embedded derivatives in notes

   —      12    —      12 

Financial instruments at fair value

               —     

Derivatives designated as cash flow hedges

        

Foreign exchange contracts

   —       17     —       17  

Available for sale financial instruments

   —       18     27     45     —      42    29    71 
  

 

   

 

   

 

   

 

   

 

   

 

   

 

   

 

 

Total financial instruments at fair value, assets

   —       51     27     78  

Total financial assets at fair value

   —      56    29    85 
  

 

   

 

   

 

   

 

   

 

   

 

   

 

   

 

 

Assets for which fair values are disclosed

                

Loans granted, deposits and other financial assets

                

Bank deposits

   —       432     —       432     —      383    —      383 

Interest receivable

   —       1     —       1     —      2    —      2 

Other investment

   —       46     —       46     —      24    —      24 

Other loans granted

   —       2     —       2     —      2    —      2 
  

 

   

 

   

 

   

 

   

 

   

 

   

 

   

 

 

Total assets for which fair values are disclosed

   —       481     —       481     —      410    —      410 
  

 

   

 

   

 

   

 

   

 

   

 

   

 

   

 

 

Financial instruments at fair value through profit or loss / equity

        

Financial liabilities at fair value through profit or loss

        

Derivatives not designated as hedges

                

Foreign exchange contracts

   —       1     —       1     —      29    —      29 

Financial liabilities at fair value

        

Derivatives designated as cash flow hedges

                

Foreign exchange contract

   —      4    —      4 

Interest rate exchange contracts

   —       3     —       3     —      3    —      3 

Contingent consideration

   —      —      47    47 
  

 

   

 

   

 

   

 

   

 

   

 

   

 

   

 

 

Total financial instruments at fair value, liabilities

   —       4     —       4  

Total financial liabilities at fair value

   —      36    47    83 
  

 

   

 

   

 

   

 

   

 

   

 

   

 

   

 

 

Liabilities for which fair values are disclosed

                

Financial liabilities at amortized cost

   5,658     4,062     —       9,720     7,264    3,891    332    11,487 
  

 

   

 

   

 

   

 

   

 

   

 

   

 

   

 

 

Total liabilities for which fair values are disclosed

   5,658     4,062     —       9,720     7,264    3,891    332    11,487 
  

 

   

 

   

 

   

 

   

 

   

 

   

 

   

 

 
As of December 31, 2014                
Description  (Level 1)   (Level 2)   (Level 3)   Total 

Financial instruments at fair value through profit or loss

        

Derivatives not designated as hedges

        

Cross-currency and Interest rate exchange contracts

        

Foreign exchange contracts

   —       94     —       94  

Embedded derivatives in notes

       8     8  

Financial instruments at fair value

         —    

Derivatives designated as fair value hedges

         —    

Cross-currency interest rate exchange contracts

   —       170     —       170  

Derivatives designated as cash-flow hedges

         —    

Cross-currency and Interest rate exchange contracts

   —       320     —       320  

Foreign exchange contracts

   —       37     —       37  

Available for sale financial instruments

   —       27     22     49  
  

 

   

 

   

 

   

 

 

Total financial instruments at fair value, assets

   —       648     30     678  
  

 

   

 

   

 

   

 

 

Assets for which fair values are disclosed

        

Loans granted, deposits and other financial assets

        

Bank deposits

   —       110     —       110  

Interest receivable

   —       3     —       3  

Other investment

   —       26     —       26  

Other loans granted

   —       51     —       51  
  

 

   

 

   

 

   

 

 

Total assets for which fair values are disclosed

   —       190     —       190  
  

 

   

 

   

 

   

 

 

Financial instruments at fair value

        

Derivatives designated as cash flow hedges

        

Interest rate exchange contracts

   —       90     —       90  
  

 

   

 

   

 

   

 

 

Total financial instruments at fair value, liabilities

   —       90     —       90  
  

 

   

 

   

 

   

 

 

Liabilities for which fair values are disclosed

        

Financial liabilities at amortized cost

   11,177     14,233     —       25,410  
  

 

   

 

   

 

   

 

 

Total liabilities for which fair values are disclosed

   11,177     14,233     —       25,410  
  

 

   

 

   

 

   

 

 

As at December 31, 2015

Description

  (Level 1)   (Level 2)   (Level 3)   Total 

Financial assets at fair value through profit or loss

        

Derivatives not designated as hedges

        

Cross-currency and Interest rate exchange contracts

   —      1    —      1 

Foreign exchange contracts

   —      15    —      15 

Financial assets at fair value

        

Derivatives designated as cash flow hedges

        

Foreign exchange contracts

   —      17    —      17 

Available for sale financial instruments

   —      18    27    45 
  

 

 

   

 

 

   

 

 

   

 

 

 

Total financial assets at fair value

   —      51    27    78 
  

 

 

   

 

 

   

 

 

   

 

 

 

Assets for which fair values are disclosed

        

Loans granted, deposits and other financial assets

        

Bank deposits

   —      432    —      432 

Interest receivable

   —      1    —      1 

Other investment

   —      46    —      46 

Other loans granted

   —      2    —      2 
  

 

 

   

 

 

   

 

 

   

 

 

 

Total assets for which fair values are disclosed

   —      481    —      481 
  

 

 

   

 

 

   

 

 

   

 

 

 

Financial liabilities at fair value through profit or loss

        

Derivatives not designated as hedges

        

Foreign exchange contracts

   —      1    —      1 

Financial liabilities at fair value

        

Derivatives designated as cash flow hedges

        

Interest rate exchange contracts

   —      3    —      3 
  

 

 

   

 

 

   

 

 

   

 

 

 

Total financial liabilities at fair value

   —      4    —      4 
  

 

 

   

 

 

   

 

 

   

 

 

 

Liabilities for which fair values are disclosed

        

Financial liabilities at amortized cost

   5,658    4,062    —      9,720 
  

 

 

   

 

 

   

 

 

   

 

 

 

Total liabilities for which fair values are disclosed

   5,658    4,062    —      9,720 
  

 

 

   

 

 

   

 

 

   

 

 

 

The reconciliation of movements relating to financial instruments classified in level 3 of the fair value hierarchy:

 

   

As of
Dec.31,

2014

   Currency
translation
adjustment
  Change in
fair value
reported in
earnings
   Change in
fair value
reported in
equity
   Purchased   Transferred
to Level 2
  

As of
Dec.31,

2015

 

Financial instruments at fair value through profit or loss

            

Derivatives not designated as hedges

            

Embedded derivatives in notes

   8     —      —       —       —       (8  —    

Financial instruments at fair value

            

Available for sale financial instruments

   22     (2  —       7     —       —      27  
  

 

 

   

 

 

  

 

 

   

 

 

   

 

 

   

 

 

  

 

 

 

Total financial instruments at fair value, assets

   30     (2  —       7     —       (8  27  
  

 

 

   

 

 

  

 

 

   

 

 

   

 

 

   

 

 

  

 

 

 
   As  at
Dec.31,

2015
  Currency
translation
adjustment
  Change in
fair value
reported in
earnings
  Change in
fair  value
reported in
other
comprehensive

income
  Purchased
/incurred
  As at  Dec.31,
2016
 

Financial instruments at fair value

      

Available for sale financial instruments

  27   (3  —     5   —     29 
 

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 

Total financial assets at fair value

  27   (3  —     5   —     29 
 

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 

Financial instruments at fair value

      

Contingent consideration

  —     —     —     —     47   47 
 

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 

Total financial liabilities at fair value

  —     —     —     —     47   47 
 

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 

  As of
Dec.31,
2013
   Currency
translation
adjustment
 Change in
fair value
reported in
earnings
 Change in
fair value
reported in
equity
   Purchased   

Sold/

Settled/
Expired

   

As of
Dec.31,

2014

  As  at
Dec.31,

2014
 Currency
translation
adjustment
 Change in
fair value
reported in
earnings
 Change in
fair  value
reported in
other
comprehensive

income
 Purchased Transferred
to Level 2
 As  at
Dec.31,

2015
 

Financial instruments at fair value through profit or loss

                   

Derivatives not designated as hedges

                   

Embedded derivatives in notes

   154     —      (149  —       3     —       8    8   —     —     —     —     (8  —   

Financial instruments at fair value

                   

Available for sale financial instruments

   20     (2  —      4     —       —       22    22   (2  —     7   —     —     27 
  

 

   

 

  

 

  

 

   

 

   

 

   

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

 

Total financial instruments at fair value, assets

   174     (2  (149  4     3     —       30  

Total financial assets at fair value

  30   (2  —     7   —     (8  27 
  

 

   

 

  

 

  

 

   

 

   

 

   

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

 

Transfers into and transfers out of fair value hierarchy levels are recognized at the end of the reporting period (of(or the date of the event or change in circumstances that caused the transfer). During the year ended December 31, 2015, there were no transfers between Level 1 and Level 2 fair value measurements. Embedded derivative fair value measurements were transferred from Level 3 to Level 2 as the primary calculations used in the valuation of these instruments are based on market observable inputs such as forward curve data, discount factors, swaption volatilities and credit spreads. On a quarterly basis, the Company reviews if there are any indicators for a possible transfer between the Level 2 and Level 3. This depends on how the Company is able to obtain the underlying input parameters when assessing the fair valuations.

During the year ended December 31, 2016, there were no transfers between Level 1, Level 2 and Level 3 fair value measurements.

During the year ended December 31, 2015, embedded derivative fair value measurements were transferred from Level 3 to Level 2 as the primary calculations used in the valuation of these instruments are based on market observable inputs such as forward curve data, discount factors, swaption volatilities and credit spreads.

There were no other movements offor financial instruments measured at the fair value using unobservable inputs (Level 3) other than change of fair value and currency translation adjustment.

Any changes in fair values of financial instruments are unrealized and recorded in “Othernon-operating losses” in the Statement of comprehensive income.

Offsetting financial assets and liabilities

For the financial assets and liabilities subject to netting arrangements, each agreement between the Group and the counterparty allows for net settlement of the relevant financial assets and liabilities when both elect to settle on a net basis. In the absence of such an election, financial assets and liabilities are settled on a gross basis.

The major arrangements applicable for the Group are agreements with national and international interconnect operators and agreements with roaming partners.

Several entities of the Group have entered into International Swaps and Derivatives Association, Inc. (ISDA)(“ISDA”) Master Agreements or equivalent documents with their counterparties, governing the derivative transactions entered into between these entities and their counterparties. Based on these documents, only in case of an Event of Default of either the entity or the counterparty, is it allowed to offset any derivative positions outstanding.

 

            Related amounts not set off
in the consolidated statement
of financial position
            Related amounts not set off
in the consolidated statement
of  financial position
   

As at December, 31 2015

  Gross
amounts
recognized
   Gross amounts
set off in the
consolidated
statement of
financial position
 Net amounts
presented in the
consolidated
statement of
financial
position
   Financial
instruments
   Cash
collateral
received
   Net
amount
 

As at December 31, 2016

 Gross
amounts
recognized
 Gross amounts
set off in the
consolidated
statement of
financial position
 Net amounts
presented in the
consolidated
statement of
financial
position
 Financial
instruments
 Cash
collateral
received
 Net
amount
 

Other financial assets (non-current)

   164     —      164     —       —       164    306   —     306   —     —     306 

Other financial liabilities (non-current)

   8,095     —      8,095     —       —       8,095    8,070   —     8,070   —     —     8,070 

Other financial assets (current)

   395     —      395     —       —       395    190   —     190   —     —     190 

Other financial liabilities (current)

   1,693     —      1,693     —       —       1,693    3,047   (1  3,046   —     —     3,046 

Trade and other receivables

   720     (43  677     —       —       677    783   (98  685   —     —     685 

Trade and other payables

   1,811     (43  1,768     —       —       1,768    1,843   (99  1,744   —     —     1,744 
  

 

   

 

  

 

   

 

   

 

   

 

  

 

  

 

  

 

  

 

  

 

  

 

 

 

            Related amounts not set off
in the consolidated statement
of financial position
            Related amounts not set off
in the consolidated statement
of  financial position
   

As at December 31, 2014

  Gross
amounts
recognized
   Gross amounts
set off in the
consolidated
statement of
financial position
 Net amounts
presented in the
consolidated
statement of
financial
position
   Financial
instruments
   Cash
collateral
received
   Net
amount
 

As at December 31, 2015

 Gross
amounts
recognized
 Gross amounts
set off in the
consolidated
statement of
financial position
 Net amounts
presented in the
consolidated
statement of
financial
position
 Financial
instruments
 Cash
collateral
received
 Net
amount
 

Other financial assets (non-current)

   602     —      602     —       —       602    164   —     164   —     —     164 

Other financial liabilities (non-current)

   23,936     —      23,936     —       —       23,936    8,095   —     8,095   —     —     8,095 

Other financial assets (current)

   266     —      266     —       —       266    395   —     395   —     —     395 

Other financial liabilities (current)

   3,188     —      3,188     —       —       3,188    1,693   —     1,693   —     —     1,693 

Trade and other receivables

   1,983     (97  1,886     —       —       1,886    720   (43  677   —     —     677 

Trade and other payables

   4,104     (97  4,007     —       —       4,007    1,811   (43  1,768   —     —     1,768 
  

 

   

 

  

 

   

 

   

 

   

 

  

 

  

 

  

 

  

 

  

 

  

 

 

19 Other assets and liabilities

18Current and non-current other financial assets and liabilities

Other non-current non-financial assets consisted of the following as of:at December 31:

 

  December 31, 2015   December 31, 2014   2016   2015 

Advances to suppliers

   21    3 

Deferred costs related to connection fees

   10     13     11    10 

Other long-term assets

   95     13  

Indemnification assets

   86    92 
  

 

   

 

   

 

   

 

 

Other assets,non-current

   118    105 
   105     26    

 

   

 

 
  

 

   

 

 

   2016   2015 

Advances to suppliers

   203    162 

Input value added tax

   179    129 

Prepaid taxes

   26    21 

Deferred costs related to connection fees

   12    8 

Other assets

   19    14 
  

 

 

   

 

 

 

Other assets, current

   439    334 
  

 

 

   

 

 

 

Other current non-financial assets consisted of the following as of:

   December 31, 2015   December 31, 2014 

Advances to suppliers

   162     371  

Input VAT

   129     161  

Prepaid taxes

   21     141  

Deferred costs related to connection fees

   8     16  

Indemnification assets

   —       99  

Others

   14     9  
  

 

 

   

 

 

 
   334     797  
  

 

 

   

 

 

 

Other non-current non-financial liabilities consisted of the following as of:at December 31:

 

   December 31, 2015   December 31, 2014 

Long-term deferred revenue

   15     76  

Provision for pensions and other post-employment benefits

   33     126  

Governmental grants

   —       41  

Payables for intangibles

   34     43  

Other non-current liabilities

   13     115  
  

 

 

   

 

 

 
   95     401  
  

 

 

   

 

 

 
   2016   2015 

Long-term deferred revenue

   14    15 

Provision for pensions and other post-employment benefits

   17    33 

Other liabilities

   13    47 
  

 

 

   

 

 

 

Other liabilities,non-current

   44    95 
  

 

 

   

 

 

 
   2016   2015 

Customer advances

   234    231 

Short-term deferred revenue

   163    146 

Customer deposits

   156    80 

Other taxes payable

   365    268 

Other payments to authorities

   84    45 

Due to employees

   136    168 

Other liabilities

   98    101 
  

 

 

   

 

 

 

Other liabilities, current

   1,236    1,039 
  

 

 

   

 

 

 

Other current non-financial liabilities20 Inventories

Inventory is measured at the lower of cost andnet-realizable value and carried at the weighted average cost basis.

Inventories consisted of the following as of:at December 31:

 

   December 31, 2015   December 31, 2014 

Customer advances

   231     496  

Short-term deferred revenue

   146     203  

Customer deposits

   80     85  

Other taxes payable

   268     580  

Other payments to authorities

   45     124  

Due to employees

   168     224  

Other liabilities

   101     218  
  

 

 

   

 

 

 
   1,039     1,930  
  

 

 

   

 

 

 
   2016  2015 

Telephone handsets and accessories for sale

   117   96 

SIM-Cards

   16   11 

Other inventory

   18   20 

Inventory write-offs

   (26  (23
  

 

 

  

 

 

 

Total

   125   104 
  

 

 

  

 

 

 

21 Trade and other receivables

19Inventories

Inventory consistedTrade and other receivables are measured at amortized cost and include invoiced amounts less appropriate allowances for estimated uncollectible amounts.

Estimated uncollectible amounts are calculated based on the ageing of the following as of:receivable balances, payment history and other evidence of collectability. Receivable balances are written off when management deems them not to be collectible.

   December 31, 2015   December 31, 2014 

Telephone handsets and accessories for sale

   96     99  

SIM-Cards

   11     14  

Other inventory

   20     26  

Inventory write-offs

   (23   (22
  

 

 

   

 

 

 

Total

   104     117  
  

 

 

   

 

 

 

20Trade and other receivables

Trade and other receivables consisted of the following as ofat December 31:

 

   2015   2014 

Trade accounts receivable, gross

   724     2,429  

Allowance for doubtful accounts

   (182   (582
  

 

 

   

 

 

 

Trade accounts receivable, net

   542     1,847  

Other receivables

   135     39  
  

 

 

   

 

 

 
   677     1,886  
  

 

 

   

 

 

 

   2016  2015 

Trade accounts receivable, gross

   769   724 

Allowance for doubtful accounts

   (160  (182
  

 

 

  

 

 

 

Trade accounts receivable, net

   609   542 

Other receivables

   76   135 
  

 

 

  

 

 

 
   685   677 
  

 

 

  

 

 

 

As ofat December 31, 2015,2016, trade receivables with an initiala value of US$182 (2014:160 (2015: US$582)182) were impaired and, thus, fully provided for. See below the movements in the allowance for the impairment of receivables:

 

  2015   2014   2013   2016 2015 2014 

Balance as of January 1,

   582     795     717  

Balance as at January 1,

   182   582   795 

Acquisition of a subsidiary

   1     —       —       9   1   —   

Divestment of a subsidiary

   (57  —     —   

Classified as held for sale

   (386   (4   —       —     (386  (4

Allowance for doubtful debts

   72     208     207     73   72   208 

Recoveries

   —       (7   —       (5  —     (7

Accounts receivable written off

   (24   (292   (135   (44  (24  (292

Foreign currency translation adjustment

   (63   (118   6     2   (63  (118
  

 

   

 

   

 

   

 

  

 

  

 

 

Balance as of December 31,

   182     582     795  

Balance as at December 31,

   160   182   582 
  

 

   

 

   

 

   

 

  

 

  

 

 

As ofat December 31, 2015,2016, the aging analysis of trade receivables is as follows:

 

  Total   Neither past due nor
impaired
   Past due but not impaired   Total   Neither past due
nor impaired
   Past due but not impaired 
  < 30 days   30–120 days   > 120 days    < 30 days   30–120 days   > 120 days 

2016

   609    371    86    81    71 

2015

   542     337     99     68     38     542    337    99    68    38 

2014

   1,847     1,187     181     137     342  

22 Cash and cash equivalents

21Cash and cash equivalents

Cash and cash equivalents are held for the purpose of meeting short-term cash commitments rather than for investment or other purposes. Cash and cash equivalents are comprised of cash at bank and on hand and highly liquid investments that are readily convertible to known amounts of cash, are subject to only an insignificant risk of changes in value and have an original maturity of less than three months.

Cash and cash equivalents consisted of the following items as ofat December 31:

 

  2015   2014   2016   2015 

Cash at banks and on hand

   1,644     4,586  

Cash at bank and on hand

   1,707    1,644 

Short-term deposits with original maturity of less than three months

   1,970     1,756     1,235    1,970 
  

 

   

 

   

 

   

 

 

Total cash and cash equivalents

   3,614     6,342     2,942    3,614 
  

 

   

 

   

 

   

 

 

Cash at banksbank earns interest at floating rates based on bank deposit rates. Short-term deposits are made for varying periods of between one day and three months, depending on the immediate cash requirements of the Company, and earn interest at the respective short-term deposit rates.

The cash balances as ofat December 31, 20152016 in Uzbekistan of US$495 (December 31, 2014:347 (2015: US$532)495) and in Ukraine of US$4 (December 31, 2014:3 (2015: US$116)4) are restricted due to local government or central bank regulations and therefore cannot currently be repatriated. In addition, US$372 (2015: US$255) of short and long terms deposit at financial institutions in Uzbekistan are also subject to the same restrictions.

Cash balances as ofat December 31, 20152016 include investments in money market funds of US$1,174 (December 31, 2014:578 (2015: US$1,207)1,174).

23 Issued capital and reserves

The details of common shares of the Company are as follows, as at December 31:

 

22Issued capital and reserves
   2016  2015 

Authorized common shares with a nominal value of US$0.001 per share

   2,759,171,830   2,759,171,830 

Of which:

   

Issued shares (Note 1)

   1,756,731,135   1,756,731,135 

Treasury shares

   (7,726,487  (7,726,487
  

 

 

  

 

 

 

Outstanding shares

   1,749,004,648   1,749,004,648 
  

 

 

  

 

 

 

As of December 31, 2015, the Company had 2,759,171,830 authorized common shares (2014: 2,759,171,830) with a nominal value of US$0.001 per share, of which 1,756,731,135 shares were issued and outstanding (2014: 1,756,731,135). The holders of common shares are, subject to our bye-lawsby-laws and Bermuda law, generally entitled to enjoy all the rights attaching to common shares.

Each fully paid common share entitles its holder to (a) to:

participate in shareholder meetings; (b) 

have one vote on all issues voted upon at a shareholder meeting, except for the purposes of cumulative voting for the election of the Supervisory Board, in which case each common share shall have the same number of votes

as the total number of members to be elected to the Supervisory Board and all such votes may be cast for a single candidate or may be distributed between or among two or more candidates; (c) 

receive dividends approved by the Supervisory Board; (d) 

in the event of our liquidation, receive a pro rata share of our surplus assets; and (e) 

exercise any other rights of a common shareholder set forth in ourbye-laws and Bermuda law.

There are currently 305,000,000 VimpelCom convertible preferred shares authorized and outstanding, with a nominal value of US$0.001 per share, which may be converted into VimpelCom common shares at the option of the shareholder (presently Telenor) any time between October 15, 2013 and April 15, 2016 at a price based on the NASDAQ price of VimpelCom ADSs. The redemption value of convertible preference shares are reflected in other financial liabilities. Each convertible preference share entitles its holder to one vote per convertible preferred share, voting together with the common shares as a single class, except where cumulative voting applies when electing directors. Convertible preferred shares do not have dividend rights. The holders of convertible preferred shares, in the event of our winding-up or dissolution, are not entitled to any payment or distribution in respect of our surplus assets. The holders of convertible preferred shares (presently Telenor) are, subject to our bye-laws and Bermuda law, entitled to convert their convertible preferred shares, at their option, any time between October 15, 2013 and April 15, 2016 at a price based on the NASDAQ price of VimpelCom ADSs. Any convertible preferred shares not redeemed five years after the date of their issue will be immediately redeemed by the company at a redemption price of US$0.001 per share.

In the accompanying financials and in these notes, shares held by the Company or its subsidiaries are treated as “treasury shares”. Treasury shares amount to 7,726,487 shares of common stock as of December 31, 2015 (2014: 8,132,989).

Share options exercised in each respective year have been settled using the treasuryTreasury shares of the Company. The reduction in the treasuryTreasury shares equity component is equal to the cost incurred to acquire the shares, on a weighted average basis. Any excess between the cash received from employees and reduction in treasuryTreasury shares is recorded in capital surplus.

As at December 31, 2016, there were no (2015: 305,000,000) VEON convertible preferred shares authorized and outstanding, with a nominal value of US$0.001 per share. The preference shares were convertible into VEON common shares at the option of the shareholder (Telenor) any time between October 15, 2013 and April 15, 2016 at a price based on the NASDAQ price of VEON ADSs. The redemption value of convertible preference shares were reflected in other financial liabilities in 2015. Each convertible preference share entitled its holder to one vote per convertible preferred share, voting together with the common shares as a single class, except where cumulative voting applied when electing directors. Convertible preferred shares did not have dividend rights. The holders of convertible preferred shares, in the event of ourwinding-up or dissolution, were not entitled to any payment or distribution in respect of our surplus assets.

As at April 15, 2016, pursuant to the terms of the Company’sbye-laws, the 305,000,000 preferred shares held by Telenor had been redeemed by the Company at a redemption price of US$0.001 per share and are no longer outstanding.

Nature and purpose of reserves

Other capital reserves

The otherOther capital reserve isreserves are mainly used to recognize the value of equity-settled share-based payment transactions provided to employees, including key management personnel, as part of their remuneration (see Note 25)(Note 26), to record the accumulated impact of derivatives designated as cash flow hedges (see Note 17)(Note 18) and recognize the results of transactions that doesdo not result in a change of control withnon-controlling interest (Note 6).

Foreign currency translation reserve

The foreign currency translation reserve is used to record exchange differences arising from the translation of the financial statements of foreign subsidiaries. The decrease in the foreign currency reserve relates mainly to the strengthening of the US Dollar and the depreciation of emerging markets currencies in which VimpelCom operates over the past two years.

VEON operates.

23Dividends paid and proposed
24 Dividends paid and proposed

Pursuant to Bermuda law, VimpelComVEON is restricted from declaring or paying a dividend if there are reasonable grounds for believing that (a) VimpelComVEON is, or would after the payment be, unable to pay its liabilities as they become due, or (b) the realizable value of VimpelComVEON assets would, as a result of the dividend, be less than the aggregate of VimpelComVEON liabilities.

On November 2, 2016, the Supervisory Board has approved and authorized the payment of an interim cash dividend relating to its 2016 results from its freely distributable reserves in the amount of US 3.5 cents per common share, representing a total dividend payment of US$61. The dividend was paid on December 7, 2016.

Subsequent to year end, VEON announced that the VEON Supervisory Board has approved a new dividend policy, refer Note 28 for further details.

In addition to the dividend paid on December 7, 2016 the Supervisory Board, on February 27, 2017, authorized a proposed cash dividend relating to its 2016 results from its freely distributable reserves in the amount of US 19.5 cents per common share, representing a total dividend payment of US 23 cents per common share.

On November 6, 2015 the Company announced that the Supervisory Board authorized the payment of a dividend of US 3.5 cents per ADS. The dividend was paid on December 7, 2015.

On November 11, 2014, the Supervisory Board authorized the payment of a dividend of US US$3.5 cents per ADS. The dividend was paid on December 8, 2014.

The Company made appropriate tax withholdings of up to 15% when the dividends is paid to the Company’s ADS depositary, The Bank of New York Mellon.

Dividends declared tonon-controlling interests

24Provisions

On June 22, 2016, Omnium Telecom Algeria S.p.A, a subsidiary of the Company, declared dividends to its shareholders which were paid on September 1, on September 2 and on September 6, 2016. The portion of dividends paid to the minority shareholders amounted to US$69.

On July 28, 2016, VimpelCom Kazakhstan Holding AG, a subsidiary of the Company, declared dividends to its shareholders which were paid on August 2, 2016. The portion of dividends paid to the minority shareholder amounted to US$18.

On September 1, 2016, TNS Plus LLP, a subsidiary of the Company, declared dividends to its shareholders which were paid on September 2, 2016. The portion of dividends paid to the minority shareholder amounted to US$18.

On November 18, 2016, PMCL, a subsidiary of the Company, declared divides to its shareholders. The portion of dividends paid to the minority shareholder amounted to US$7. At December 31, 2016, the dividends payable to minority interest is included in Trade and Other Payables.

On July 17, 2015 and August 17, 2015, VimpelCom Kazakhstan Holding AG and VimpelCom Kyrgyzstan Holding AG paid dividends to its shareholders whereby the portions paid to the minority shareholder amounted to US$104 and US$23 respectfully.

25 Provisions

Provisions are recognized when the Group has a present obligation (legal or constructive) as a result of a past event, it is probable that an outflow of resources embodying economic benefits will be required to settle the obligation and a reliable estimate can be made of the amount of the obligation. Provisions are discounted using a currentpre-tax rate if the time value of money is significant.

The following table summarizes the movement in provisions for the years ended December 31, 20152016 and 2014:2015:

 

  Income
taxes
provisions
 Tax
provisions
other than
for income
tax
 Provision for
decommissioning
 Legal
provisions
 Other
provisions
 Total
provisions
   Income
taxes
provisions
 Tax
provisions
other
than for
income tax
 Provision for
decommissioning
 Legal
provisions
 Other
provisions
 Total
provisions
 

At January 1, 2014

   275    368    202    69    1,383    2,297  

Arising during the year

   108   12   45   12   162   339  

Utilized

   (8 (54 (2 (6 (231 (301

Reclassification

   44   (247  —     (25 228    —    

Unused amounts reversed

   (16 (9 (1 (4 (41 (71

Discount rate adjustment and imputed interest (change in estimates)

   —      —     9    —     3   12  

Translation adjustments and other

   (50 (10 (63 (2 (256 (381

At December 31, 2014

   353    60    190    44    1,248    1,895  

Total current 2014

   131   31    —     14   1,192   1,368  

Total non-current 2014

   222   29   190   30   56   527  

At January 1, 2015

   353    60    190    44    1,248    1,895     353   60   190   44   1,248   1,895 

Arising during the year

   92   31   15   945   37   1,120     92   31   15   945   37   1,120 

Utilized

   (28  —     (1 (4 (1,170 (1,203   (28  —     (1  (4  (1,170  (1,203

Reclassification to HFS

   (46  —     (41 (27 (41 (155   (46  —     (41  (27  (41  (155

Reclassification

   21   (9 1   3   (16  —       21   (9  1   3   (16  —   

Unused amounts reversed

   (67 (13 (55 (36 (16 (187   (67  (13  (55  (36  (16  (187

Discount rate adjustment and imputed interest (change in estimates)

   —      —     6    —      —     6     —     —     6   —     —     6 

Translation adjustments and other

   (43 (4 (28 (6 (25 (106   (43  (4  (28  (6  (25  (106

At December 31, 2015

   282    65    87    919    17    1,370     282   65   87   919   17   1,370 

Totalnon-current

   164   29   87   70   —     350 

Total current

   118   36    —     849   17   1,020     118   36   —     849   17   1,020 

At January 1, 2016

   282   65   87   919   17   1,370 

Acquisitions

   —     —     5   1   —     6 

Divestments

   —     (3  —     —     (1  (4

Arising during the year

   67   63   1   75   45   251 

Utilized

   (21  (24  —     (821  (30  (896

Unused amounts reversed

   (13  (5  (1  (16  1   (34

Discount rate adjustment and imputed interest (change in estimates)

   —     —     1   —     —     1 

Translation adjustments and other

   (71  —     5   (1  (5  (72

At December 31, 2016

   244   96   98   157   27   622 

Total non-current

   164   29   87   70    —     350     3   —     98   45   2   148 

Total current

   241   96   —     112   25   474 

At December 31, 2015,2016, legal provisions include the provision of US$90066 in connection with the investigations relating to our business in Uzbekistan, and US$66 relating to GTH—Iraqna Litigation, as further discussed below.

During 2015,2016, the Company also recorded significant provisions for a number of tax disputes in Pakistan and Bangladesh, including disputes relating to the supply of SIM cards.

The timing of payments in respect ofnon-current provisions is, with few exceptions, not contractually fixed and cannot be estimated with certainty. Key assumptions and sources of uncertainty are discussed in Note 4.

Significant tax and legal proceedings are discussed in Note 26 below.27. Given the uncertainties inherent in such proceedings, there can be no guarantee that the ultimate outcome will be in line with VimpelCom’sVEON’s current view.

The Group has recognized a provision for decommissioning obligations associated with future dismantling of its towers in various jurisdictions.

Investigations by SEC/DOJ/OM

VimpelCom hasDuring the first quarter of 2016, the Company reached resolutions through agreements with the U.S. Department of Justice (the “DOJ”), the U.S. Securities and Exchange Commission (the “SEC”(“SEC), the U.S. Department of Justice (“DOJ”), and the Dutch Public Prosecution Service (Openbaar Ministerie) (the “OM”(“OM) relating to the previously disclosed investigations under the U.S. Foreign Corrupt Practices Act (the “FCPA”) and relevant Dutch laws, pertaining to VimpelCom’sthe Company’s business in Uzbekistan and prior dealings with Takilant Ltd. The relevant agreements have been approved by the authorities. Pursuant to these agreements, VimpelCom agreed to paythe Company paid an aggregate amount of US$795 in fines and disgorgements to the SEC, the DOJ and the OM.OM in the first quarter of 2016.

On February 18, 2016, the United States District Court for the Southern District of New York (the “District Court”District Court) approved the agreements with the DOJ. In particular, the District Court approved without modification the deferred prosecution agreement (the “DPA”) entered into by VimpelCom and the DOJ relatedrelating to charges of conspiracy to violatethat the anti-briberyCompany and its subsidiary violated the anti-bribery,books-and-records provisions of the FCPA and violation of the internal controls provisions of the FCPA. In addition,These agreements consisted of the deferred prosecution agreement (the “DPA”), entered into by VEON and the DOJ and a guilty plea by Unitel LLC (“Unitel”Unitel), a subsidiary of VimpelComVEON operating in Uzbekistan, pleaded guilty to conspiring to violate the anti-bribery provisions of the FCPA, and the District Court immediately sentenced Unitel in accordance with the plea agreement between VimpelCom and the DOJ.Uzbekistan. Under the agreements with the DOJ, VimpelComVEON agreed to pay a total criminal penalty of US$230 to the United States, including US$40 in forfeiture.

In connection with the investigation by the OM, VimpelComVEON and Silkway Holding BV, a wholly owned subsidiary of VimpelCom,VEON, entered into a settlement agreement (the “DutchDutch Settlement Agreement”Agreement) related to anti-bribery and falsebooks-and-records provisions of Dutch law. Pursuant to the Dutch Settlement Agreement, VimpelComVEON agreed to pay criminal fines of US$230 and to disgorge a total of US$375, to bewhich was satisfied by the forfeiture to the DOJ of US$40, a disgorgement to the SEC of US$167.5 and a further payment to the OM of US$167.5 beyond the criminal fines.

VimpelComVEON also consented to the entry of a settlementjudgment and incorporated consent (the “Consent”SEC Judgment), which was approved by the District Court on February 22, 2016, relating to the SEC’s complaint against VimpelCom,VEON, which charged violations of the anti-bribery,books-and-records and internal controls provisions of the FCPA. On February 22, 2016, the District Court issued a final judgment that affirmed the terms of the Consent and permanently enjoined the Company from future violations of law. Pursuant to the Consent, VimpelComSEC Judgment, VEON agreed to a judgment ordering disgorgement of US$375, to be satisfied by the forfeiture to the DOJ of US$40, the disgorgement to the OM of US$167.5, and a payment to the SEC of US$167.5.167.5, and imposing a permanent injunction against future violations of the U.S. federal securities laws.

The DPA, the guilty plea, the Dutch Settlement Agreement and the ConsentSEC Judgment comprise the terms of the resolution of the Company’s potential liabilities in the previously disclosed DOJ, SEC and OM investigations regarding VimpelComVEON and Unitel.

All amounts to be paid under the DPA, the guilty plea, the Dutch Settlement Agreement and the ConsentSEC Judgment were paid in February and Marchthe first quarter of 2016 and were includeddeducted from the already existing provision of US$900 recorded in the provision made by VimpelComthird quarter of 2015 and disclosed in itsthe 2015 annual consolidated financial statements for the year ended December 31, 2015.statements. The remaining provision of US$105 mainly covers expectedrelated to future direct and incremental expected legal expensesfees associated with the resolutions. As of December 31, 2016, the Company had paid US$24 in legal fees utilizing this resolution. Underprovision, and changed its estimate by reducing the DPA,provision by US$16 resulting in the DOJ will defer criminal prosecution of VimpelCom for a term of three years. If VimpelCom remains in compliance with all termsremaining balance of the DPA during its term, the charges against VimpelCom will be dismissed with prejudice. Under the DPA and pursuant to the Consent, VimpelCom also represented that it has implemented and agreed that it will continue to implement a compliance and ethics program designed to prevent and detect violationsprovision of the FCPA and other applicable anti-corruption laws throughout its operations.

Under the DPA and the Consent, VimpelCom agreed to appoint an independent compliance monitor (the “monitor”). Pursuant to the DPA and the Consent, the monitorship will continue for a period of three years, and the term of the monitorship may be terminated early or extended depending on certain circumstances, as ultimately determined and approved by the DOJ and SEC. If the DOJ determines that VimpelCom has violated the DPA, the DOJ, in its sole discretion, may commence prosecution of theUS$66. The Company for the conduct covered by the DPA or extend the period of the DPA for up to one year. The monitor will assess and monitor VimpelCom’s compliance with the terms of the DPA and Consent by evaluating, among other things, VimpelCom’s corporate compliance program, internal accounting controls, recordkeeping and financial reporting policies and procedures. The monitor may recommend changes to our policies, procedures, and internal accounting controls that we must adopt unless they are unduly burdensome or otherwise inadvisable, in which case we may propose alternatives, which the DOJ and the SEC may or may not accept.

Additionally, we have incurred significant costs in connection with our retention of legal counsel and other vendors/advisors and the internal investigation undertaken in connection with these matters. Other than what has been provided for as part of the settlement, wecannot currently cannot estimate the magnitude of future costs that we are likely to incur in connection with compliancebe incurred to comply with the DPA, the ConsentSEC Judgment and the Dutch Settlement Agreement, including the ongoing obligations to cooperate with the agencies regarding their investigations of other parties, the monitorship, and the costs of implementing the changes, if any, to our policies and procedures required by the monitor. However, suchbut these costs could be significant.

Furthermore,GTH—Iraqna Litigation

On November 19, 2012, Atheer Telecom Iraq Limited (“Atheer”, an affiliate of the DOJ hasZain Group) initiated two asset forfeitureEnglish High Court proceedings allegingin London against Orascom Telecom Iraq Ltd. (“OTIL”) (a Maltese subsidiary of GTH) and GTH in relation to a dispute arising out of the sale by OTIL of its Iraqi mobile subsidiary, Iraqna, in 2007 to Atheer. Atheer’s claim is founded on the tax covenants in the underlying share purchase agreement (“Iraqna SPA”) between the parties. In particular, Atheer is seeking declarations from the Court that various funds locatedOTIL and GTH are liable to indemnify it in various jurisdictions were amassedrespect of three alleged tax liabilities: (i) a capital gains tax liability in violationthe sum of U.S. law. Iraqi dinar (“IQD”) 219 billion (US$198), which Atheer claims is in respect of the transaction that formed the subject-matter of the Iraqna SPA; (ii) an income tax liability in the sum of IQD 96 billion (US$87) in respect of the years 2004-2007; and (iii) a withholding tax liability in the sum of IQD 7 billion (US$6). OTIL and GTH dispute these claims and are vigorously defending them.

The relevant complaints include allegations regarding conductdispute was listed for trial on July 20, 2015. As a result of delays by multiple companies relatedAtheer in providing disclosure, occasioning the parties to amend their respective statements of case, the trial was adjourned to the telecommunications sector in Uzbekistan, including VimpelCom, Unitel and Takilant. However, VimpelCom and Unitel are not defendants in these actions, and VimpelCom and Unitel do not possess or otherwise have any claims against the assets involvedweek commencing November 14, 2016. Atheer’s amendments included withdrawing its claim for unjust enrichment in the litigation. amount of IQD 219 billion (US$198) and conceding that its contractual claims are capped at a total possible recovery of US$60.

The allegations involving VimpelComtrial was heard November14-18, 2016. On February 17, 2017, the court found GTH liable. Following a hearing on March 1, 2017, GTH and Unitel areOTIL were ordered to pay Atheer the same facts coveredamounts of US$60, plus approximately US$8 in accrued interest, and an interim payment of GBP 1.25 million (US$2) for legal costs pending submission of a detailed schedule of costs by Atheer. The trial court judge denied GTH’s and OTIL’s request for leave to appeal and did not stay enforcement pending appeal. An application for Leave to Appeal the agreements by VimpelCom and Unitel withtrial decision at the DOJ, SEC and OM. Specifically, on June 29, 2015, the DOJ filed a civil complaint in the Southern District Court of New York, seekingAppeal was filed on March 22, 2017, and remains pending. The Company provided for the forfeiture of US$300 of property located in Belgium, Ireland and Luxembourg that it claims was derived in violation of U.S. law. On July 10, 2015, a federal judge signed warrant orders allowingCourt’s judgment including the DOJ to proceed with forfeiture actions as described in the complaint. In that case, on January 11, 2016, the Southern District Court of New York entered a partial default judgment against all potential claimants to the subject property other than the Republic of Uzbekistan. On February 18, 2016, the DOJ filed a second civil complaint, seeking forfeiture of US$550 held in Swiss bank accounts, which it claims was similarly derived in violation of U.S. law. On February 23, 2016, a federal judge signed a warrant order in that case, allowing it to move forward.

related legal fees.

25Related parties
26 Related parties

As ofat December 31, 2015,2016, the Company is primarily owned by two major shareholders:shareholders, being LetterOne and Telenor. The Company has no ultimate controlling shareholder. See also Note 1 for details regarding changes in the ownership structure.

The following table provides the total amount of transactions that have been entered into with related parties and balances of accounts with them for the relevant financial periods:

 

   December 31, 2015   December 31, 2014 

Revenue from LetterOne

   2     —    

Revenue from Telenor

   51     50  

Revenue from associates and joint ventures

   6     11  

Revenue from discontinued operations
(Note 6)

   60     40  

Revenue from other related parties

   6     10  

Finance income from related parties

   1     2  
  

 

 

   

 

 

 
   126     113  
  

 

 

   

 

 

 

Services from LetterOne

   8     3  

Services from Telenor

   44     57  

Services from associates and joint ventures

   20     37  

Services from discontinued operations
(Note 6)

   5     3  

Services from other related parties

   5     10  

Finance costs to discontinued operations
(Note 6)

   —       44  

Finance costs to other related parties

   1     1  
  

 

 

   

 

 

 
   83     155  
  

 

 

   

 

 

 
   December 31, 2015   December 31, 2014 

Accounts receivable from Telenor

   10     11  

Accounts receivable from associates and joint ventures

   8     9  

Accounts receivable from discontinued operations (Note 6)

   84     —    

Advances paid to associates and joint ventures

   —       17  

Accounts receivable from other related parties

   1     1  
  

 

 

   

 

 

 
   103     38  
  

 

 

   

 

 

 

Accounts payable to Telenor

   8     13  

Accounts payable to associates and joint ventures

   2     20  

Accounts payable to discontinued operations (Note 6)

   146     —    

Accounts payable to other related parties

   —       1  
  

 

 

   

 

 

 
   156     34  
  

 

 

   

 

 

 

Major Shareholders

The following table sets forth information with respect to the beneficial ownership of VimpelCom as of December 31, 2015 by each person who is known by us to beneficially own 5.0% or more of our common or convertible preferred shares. As of December 31, 2015, we had 1,756,731,135 issued common shares and 305,000,000 issued convertible preferred shares (Note 22). None of our shareholders has different voting rights.

   December 31, 2016   December 31, 2015 

Revenue from LetterOne

   —      2 

Revenue from Telenor

   60    51 

Revenue from discontinued operations

   68    60 

Revenue from associates and joint ventures

   19    6 

Revenue from other related parties

   —      6 

Finance income from related parties

   —      1 
  

 

 

   

 

 

 
   148    126 
  

 

 

   

 

 

 

Services from LetterOne

   8    8 

Services from Telenor

   64    44 

Services from discontinued operations

   6    5 

Services from associates and joint ventures

   19    20 

Services from other related parties

   —      5 

Finance costs to other related parties

   —      1 
  

 

 

   

 

 

 
   97    83 
  

 

 

   

 

 

 

 

Shareholder

  Number of
VimpelCom Ltd.
Common Shares
   Percent of
VimpelCom Ltd.
Common Shares
  Number of
VimpelCom Ltd.
Preferred Shares
   Percent of
VimpelCom Ltd.
Voting Shares
 

L1T VIP Holdings S.à r.l

   986,572,563     56.2  —       47.9

Telenor East Holding II AS

   580,578,840     33.0  305,000,000     43.0

   December 31, 2016   December 31, 2015 

Accounts receivable from Telenor

   13    10 

Accounts receivable from associates and joint ventures

   24    8 

Accounts receivable due from discontinued operations

   —      84 

Other assets due from RP

   3    1 
  

 

 

   

 

 

 
   40    103 
  

 

 

   

 

 

 

Accounts payable to LetterOne

   1    —   

Accounts payable to Telenor

   9    8 

Accounts payable due to discontinued operations

   —      146 

Accounts payable due to associates and joint ventures

   5    2 
  

 

 

   

 

 

 
   15    156 
  

 

 

   

 

 

 

Related Party Transactions with Major Shareholders and their Affiliates

Related Party Transactions with Telenor and its Affiliates

Service Agreements

VimpelComVEON is a party to a service agreement with Telenor, dated as of March 8, 2011, under which Telenor renders to VimpelComVEON or its affiliates services related to telecommunication operations, including management advisory services, training, technical assistance and network maintenance, industry information research and consulting, implementation support for special projects and other services as mutually agreed by Telenor and VimpelCom. VimpelComVEON. VEON pays Telenor annually US$1.5 for the services.

A number of our operating companies have roaming agreements with the following mobile operators that are Telenor affiliates: Grameenphone Limited (Bangladesh), Telenor Norge AS (Denmark), Telenor Magyarorszag Zrt. (Hungary), DiGi Telecommunications Sdn. Bhd. (Malaysia), Telenor (Montenegro), Telenor Pakistan (Pvt) Ltd. (Pakistan), Telekom d.o.o. (Serbia), Telenor Sverige AB (Sweden) and Total Access Communication Public Company Limited (dtac) (Thailand).

Related Party Transactions with LetterOne and its Affiliates

Service Agreements

VimpelComVEON is a party to a General Services Agreement with LetterOne Corporate Advisor Limited, dated December 1, 2010, under which LetterOne Corporate Advisor Limited renders to VimpelComVEON and its affiliates services related to telecommunication operations, including management advisory services, training, technical assistance and network maintenance, industry information research and consulting, implementation support for special projects and other services as mutually agreed by LetterOne Corporate Advisor Limited and VimpelCom. VimpelComVEON. VEON pays LetterOne Corporate Advisor Limited annually US$1.5 for the services. VimpelComVEON is also party to a Consultancy Deed with LetterOne Corporate Advisor Limited, dated August 21, 2013, under which LetterOne Corporate Advisor Limited provides additional consultancy services to VimpelComVEON for which VimpelComVEON pays annually US$3.5. The General Services Agreement and Consultancy Deed were originally entered into by VimpelComVEON and Altimo Management Services Ltd., but the latter was replaced first by LetterOne Corporate Advisor Limited pursuant to a Deed of Assignment and Novation dated June 3, 2014, and later by LIHS Corporate Advisor Limited pursuant to a Deed of Novation and Amendment dated January 14, 2016.

Related Party Transactions with Joint Ventures

Italy Joint Venture

VEON has commercial contracts with the newly established joint venture in Italy, largely relating to roaming and Associatesinterconnect which are transacted at arm’s length and presented in the table above.

Euroset

PJSC VimpelCom has commercial contracts with Euroset, which became an associate in October 2008. In 20152016 PJSC VimpelCom recognized US$54 (2015: US$5) of revenue from Euroset primarily for mobile and fixed line services and from the sale of equipment and accessories. PJSC VimpelCom accrued to Euroset certain expenses totaling US$2019 (2015: US$20) in 2015,2016, primarily dealer commissions and bonuses for services for acquisition of new customers, customer care and receipt of customers’ payments.

Balances and transactions from discontinued operations (Note 6)

Following the reclassification of the operations in Italy as an asset held for sale and discontinued operation, the intercompany positions between the continued and discontinued portions of the Group were no longer eliminated. Consequently, the outstanding balances and transactions occurred are treated as Related Party mainly representing regular business activities, i.e. roaming and interconnect.

Prior to classification as held for sale and discontinued operations, on February 27, 2015, the Company’s fully owned subsidiary in Italy, WIND Telecomunicazioni S.p.A. (“WIND Italy”Italy), entered into a definitive agreement for the sale of 90% of the shares of WIND Italy’s fully owned subsidiary Galata S.p.A. to Abertis Telecom Terrestre SAU. Following the closing of this transaction in March 2015, Galata S.p.A. is treated in Italy as an Investment in Associate, and therefore it continues to be presented as a Related Party transactions in the Company’s IFRS consolidated financial statements.

Compensation of key management personnel of the Company

Under the Company’sbye-laws, the Supervisory Board of the Company established the Compensation Committee (the“Compensation Committee”), which has the overall responsibility for approving and evaluating the compensation and benefit plans, policies and programs of the Company’s directors, officers and employees and for supervising the administration of the Company’s equity incentive plans and other compensation and incentive programs.

The Compensation Committee’s rules and competences are set forth in the Company’s Compensation Committee Charter, which forms part of the Company’sbye-laws adopted on April 20, 2010, as amended and restated on September 2, 2013.

The Compensation Committee adheres to the following objectives in setting out compensation policies for the group:

1.To incentivize and reward individual and collective performance in a balanced and fair manner throughout the group;

2.To set and communicate clear targets based on the group’s strategic priorities; and

3.To unify and standardize the rules for incentives across the group’s headquarters in Amsterdam and its offices in London, Regional headquarters and Operational Companies (the “OpCos”).

The aim of the group’s compensation and benefit policies and incentive plans is to stimulate and reward leadership efforts that result in sustainable success, improve our local and global performance, build increased trust and sponsorship and support long-term value creation. The group’s compensation includes base salary, as well as short and long-term incentive schemes.

To ensure the overall competitiveness of the Company’s and the group’s pay levels, these levels are benchmarked against a peer group which consists of companies that are comparable in terms of size and scope, as listed on the NASDAQ stock exchange. The Compensation Committee regularly reviews the peer group to ensure that its composition is still appropriate. The composition of the peer group might be adjusted as a result of mergers or other corporate activities. The relative size of the Company and the group it belongs to is taken into account when determining whether the pay levels within the group are in line with the market-median levels.

Each year, the Compensation Committee conducts a scenario analysis, which includes the calculation and composition of the remuneration under different scenarios. The Compensation Committee concluded that the current policy has proven to function well in terms of a relationship between the strategic objectives and the chosen performance criteria and believes that the short and long-term incentive plans support this relationship.

The Company’s Short Term Incentive Scheme (the “STI Scheme”) provides cashpay-outs to participating employees based on the achievement of established Key Performance Indicators (“KPI”) over the period of one calendar year. KPIs are set every year at the beginning of the year and evaluated in the first quarter of the next year. The KPIs are partially based on the performance of the Company (or the affiliated entity employing the employee) and partially based on the performance of the individual. The target pay range is between 15% and 100% of the participant’s annual gross base salary.

To stimulate and reward leadership efforts that result in sustainable success, the Value-Growth Cash Based Long-Term Incentive Plan (the “LTI Plan”) has been designed for members of our recognized leadership community. The participants in the LTI Plan may receive cash payouts after the LTI Plan cycle, which is currently 42 months (e.g. January 1, 2014 to June 30, 2017 with a potential payout by Q4 of 2017 at the latest). The target pay aims at 50% to 100% of a participant’s annual gross base salary and since 2016 is based on the Total Shareholder Return (“TSR”) of the Company compared to peer companies in the markets in which we operate. The KPIs are based on the TSR evolution compared to peer companies in the markets in which we operate. This pay structure enables the Company to attract, incentivize and retain highly skilled senior management with highly valuable experience and backgrounds.

The Company furthermore considers from time to time new long term incentive plans, which may result in additional payouts not described above.

Executives of the Company may also be invited to participate in the Company’s Executive Investment Plan (the“Executive Investment Plan”), which provides for payment of a matching investment subject to satisfaction of KPIs determined by the Committee. Currently, there are no such plans active and the last plan expired in 2016 without matching investments being due.

Members of the Supervisory Board and Management Board of the Company are the key management personnel. The following table sets forth the total compensation paid to key management personnel:

 

  2015   2014   2013   2016   2015   2014 

Short-term employee benefits

   36     26     27     37    36    26 

Long-term employee benefits

   27     19     12     34    27    19 

Share-based payment transactions

   3     2     11     —      3    2 

Termination benefits

   2     1     1     4    2    1 
  

 

   

 

   

 

   

 

   

 

   

 

 

Total compensation paid to key management personnel

   68     48     51     75    68    48 
  

 

   

 

   

 

   

 

   

 

   

 

 

Each of our unaffiliated directors currently receives an annual retainer of EUR 150,000 (approximately US$(US$163 thousand). Each affiliated director receives an annual retainer of EUR 40,000 (approximately US$(US$43 thousand), and our current chairman of the Supervisory Board receives an additional annual retainer of EUR 4,000 (approximately US$(US$4 thousand). In addition, each unaffiliated director who serves on any official committees of our Supervisory Board receives additional annual compensation of EUR 30,000 (approximately US$(US$33 thousand) per committee (for serving as the head of any such committee) or EUR 25,000 (approximately US$(US$27 thousand) committee (for serving as a member of any such committee). In 2016 the chairman of the Nominating and Corporate Governance Committee was awarded an additionalone-off discretionary compensation of EUR 345,000 (US$372 thousand). All of our directors are reimbursed for expenses incurred in connection with service as a member of our Supervisory Board. For this purpose,Currently, five of the term “unaffiliated director” means a director that is not an “Affiliate”Company’s directors are considered “affiliated directors” (as defined in the Company’sbye-laws) nor employed by an Affiliate of the Company and “affiliated director” means a director who is not an because they are affiliated with LetterOne or Telenor (or their affiliates). The remaining four directors are considered “unaffiliated director”directors”.

In addition, until 2012 our directors who were not employees were able to participate in a phantom stock plan, pursuant to which they each receive up to a maximum of 20,000 phantom ADSs per year, with an additional 10,000 phantom ADSs granted to the chairman of the Supervisory Board and an additional 10,000 phantom ADSs granted to each director for serving as head of any official committee of the Supervisory Board. This plan was terminated as of 2012 and replaced by the Director Investment Plan discussed below. As of December 31, 2015, an aggregate of 280,000 phantom ADSs were outstanding, all of which were exercisable as of such date. No phantom ADSs were granted or exercised in 2015.

In addition, membersMembers of our senior Management and Supervisory Board are eligible to participate in cash based long term incentive plans discussed below.

ToThe following table sets forth the extent that the exercise terms have not expired, our senior managers also remain eligible for their existing stock option plans and stock appreciation rights (“SARs”), plan discussed below. In 2015, no new grants were made under these plans.

Executive Investment Plan and Director Investment Plan

In March 2012, we adopted the VimpelCom Ltd. Executive Investment Plan (“EIP”) in which certain members of our senior management may participate, and in August 2012, we adopted the VimpelCom Ltd. Director Investment Plan (“DIP”) in which members of our Supervisory Board may participate. Under the EIP and DIP, participants were invited to personally invest in our common shares. At the time of their investment, participants were awarded matching options to acquire a number of matching shares at the end of a specified performance period if, at the end of that performance period, certain performance conditions and other conditions set out in the plan documents have been met. If all conditions to vesting have been met, the number of matching shares that participants will receive when they exercise their options is based on a multiple of their initial investment.

The EIP and DIP are administered by thetotal compensation committee of our Supervisory Board. The compensation committee determines the timing of awards, the performance conditions and performance period for the vesting of the matching options. In the case of the EIP, the compensation committee also determines which members of our senior management will receive invitations.

In June 2012, the compensation committee made an offer to certain members of senior management to participate in the EIP, and in August 2012, the compensation committee made an offer to members of our Supervisory Board to participate in the DIP. The matching options awarded in connection with these offers were subject to a two-year performance period and performance conditions set out in the respective plan’s documents, as well as the terms of such plan. The relevant performance conditions were not met at the vesting date at the end of the performance period (or, for certain members of senior management whose employment terminated in 2014 before the end of the two-year period, at the last date of employment). Accordingly, the matching options awarded in 2012 did not vest and were not exercised in 2014. In March 2013 and June 2014, the compensation committee again made offers to certain members of senior management to participate in the EIP and to members of our Supervisory Board to participate in the DIP, both under substantially the same terms and conditions as applicablepaid to the 2012 offers. With respect to the 2014 offers, a number of participants in the 2013 EIP and 2013 DIP offers elected to exchange their 2013 participations for 2014 participations, and the applicable 2013 participations were forfeited upon this exchange.

With respect to the 2013 participations under the EIP and DIP the relevant performance conditions were not met at the vesting date at the end of the performance period in (or, for certainkey management board members of senior management whose employment terminated in 2015 before the end of the two-year period, at the last date of employment). Accordingly, the matching options awarded in 2013 did not vest and were not exercised in 2015.

In 2014 the last offers under the EIP were made, and no offers were made under the DIP. The 2014 EIP awards are scheduled to vest in 2016 if the relevant performance conditions are met. After the 2014 EIP awards were made, the EIP(gross amounts in EUR and DIP were discontinued.US$ equivalent):

Stock Option Plans

   Group CEO
Jean-Yves  Charlier
   Group CFO
Andrew  Davies
   Group General Counsel
Scott Dresser
 
   EUR   US$   EUR   US$   EUR   US$ 

Base salary (incl. holiday pay)

   2,500,000    2,750,000    1,100,000    1,210,000    750,000    825,000 

Bonus 2015 (STI)

   2,130,000    2,343,000    850,000    935,000    460,000    506,000 

Other

   26,000    28,600        20,000    22,000 
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Total gross remuneration

   4,656,000    5,121,600    1,950,000    2,145,000    1,230,000    1,353,000 
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

On April, 21 2010, we adopted the VimpelCom 2010 Stock Option Plan, under which certain of our, and our subsidiaries, affiliates, officers, employees, directors and consultants are eligible for grants of options to acquire our common shares. Options under the 2010 Stock Option Plan may be granted by VimpelCom Ltd. or our affiliates. The 2010 Stock Option Plan is administered by the compensation committee of our Supervisory Board, which committee determines to whom options are granted under the plan, the number of options that are granted and the terms and conditions of option grants, including the exercise price per share.

The Company has granted options to a selected number of senior management members based on similar terms and conditions as applicable to the 2010 Stock Option Plan. As of December 31, 2015, options to acquire approximately 280,000 of our common shares were outstanding based on 2010 Stock Option Plan, all of which were exercisable as of such date. In addition, 575,480 options were exercised and 639,697 options lapsed or were cancelled in 2015, for example in connection with the termination of employment. The exercise prices of the options outstanding as of December 31, 2015, ranged from US$15.15 per share to US$10.42 per share. The options granted generally vest at varying rates over a two- or three-year period, subject in some instances to the attainment of performance targets, and vesting periods for certain employees will be accelerated if certain events specified in the 2010 Stock Option Plans occurs. The options outstanding as of December 31, 2015 are exercisable from dates ranging from the present date to December 31, 2017. If a plan participant ceases to be an employee of the Company or any of our affiliates (other than due to death or disability or for cause) or ceases to otherwise be eligible to participate in the plan, the individual will generally have the right to exercise vested options upon the earlier to occur of (a) the date of expiration of his option agreement and (b) the end of the first open trading window period following the effective date of termination of employment. In case of death or permanent disability of a plan participant, his or her beneficiaries generally will automatically acquire the right to exercise those options that have vested prior to the plan participant’s death or permanent disability for the earlier of (i) 190 days and 90 days in the event of death and permanent disability, respectively, and (ii) December 31, 2017. If a plan participant ceases to be an employee for cause, then generally the right to exercise options will terminate immediately unless waived by the stock option committee discussed above.

SARs Plan

The Company has granted SARs to a selected number of senior management members based on similar terms and conditions as applicable to the 2010 Stock Option Plan. In 2013 most of these SARs granted were surrendered due to the introduction of the 2013-2015 Cash Based Long Term Incentive Plan discussed below. Participants of the 2013-2015 Cash Based Long Term Incentive Plan surrendered all unvested SAR tranches to become eligible for the 2013-2015 Cash Based Long Term Incentive Plan; only vested tranches (as of December 31, 2012) could be retained. As of December 31, 2015, 308,333 SARs remained outstanding, all of which were exercisable as of such date.

2013-2015 Cash BasedCash-based Long Term Incentive Plan

In 2013, a cash based Long Term Incentivelong term incentive plan (“LTI Plan 2013”) was adopted for senior management.members of our recognized leadership team. Under the 2013-2015 Cash Based Long Term IncentiveLTI Plan 2013, the target amount that can be earned during the three year performance period is(2013-2015) was determined at the time of the grant. The actual amount that can be earned is subject to the attainment of key performance indicators (“KPIs,”), which KPIs arewere set at the grant date for the duration of the three year performance period.period and looked at business and strategic objectives such as EBITDA market share and revenue market share. The bonus vestsaward vested in three annual tranches (2013, 2014 and 2015), assuming a full time participation in the plan as of January 1, 2013 up to and including 2015. All unvested tranches lapselapsed if the employment iswas terminated before the end of the performance period.

In 2015, approximately EUR 3.6 million (approximately US$(US$4) was banked/banked / paid in relation to amounts vested under the 2014 tranche. The total of target bonus amounts for the 2015 tranches was US$ nil, as the 2013-2015 Cash Based Long Term Incentive Plan was discontinued from January 1, 2015 and replaced by the Value Growth Cash Based Long Term Incentive Plan discussed below.

2014-20162014 - 2016 and 2015 - 2017 Cash Based Long Term Incentive Plan

In January 2015, a new cash based Long Term Incentive Plan was adopted for senior management, replacing the 2013-2015 Cash Based Long Term Incentive Plan discussed above. Under the 2014-2016 Value Growth Cash Based Long Term Incentive Plan

The 2014 - 2016 LTI award

In January 2015, a new cash based long term incentive plan was adopted for senior management, replacing the LTI Plan 2013. The first award that was launched under this new plan was the 2014 LTI award. Under the new LTI Plan, the 2014 awards are granted annually, the vesting of which is subject to the attainment of KPIs over a three and a half year (42 months) performance period (January 1, 2014 to June 30, 2017 for the first awards.2017). The maximum target amount that may be earned under an award is determined at the time of the grant. The vesting of an award is subject to continued employment (except in limited “good leaver” circumstances) and to the compensation committee’sCommittee’s determination of the attainment of set KPIs after the relevant performance period (in the third quarter of 2017 for2017). The award was initially subject to the first awards,attainment of KPIs, generally with an equal or comparable weight, subject to individual discrepancies, that were business and strategy related, such as EBITDA market share and revenue market share and the TSR evolution compared to peer companies in the third quartermarkets in which we operate for our OpCos. For our HQ, the amount of 2018the award was based on TSR evolution compared to selected peer companies. In the course of 2016, the plan was modified in such way that also for our OpCos, the second award).amount of the award also entirely depended on TSR. For participants joining after the start of a performance period and for participants leaving during the first three years of the performance period (in the LTI Plan referred to as“Qualifying Period”), vested awards will be subject topro-rata reduction. reduction in accordance with the actual period of employment during this Qualifying Period. Awards may vest early upon the occurrence of certain corporate events relating to VimpelComVEON Ltd., subject to the compensation committee’sCommittee’s determination of the attainment of KPIs at the time of the relevant event and a potentialpro-rata reduction to reflect the early vesting.

The 2015 - 2017 LTI award

In January 2015, a new award was launched for senior management under the Value Growth Cash Based Long Term Incentive Plan, the vesting of which is subject to the attainment of KPIs over a three and a half year (42 months) performance period (January 1, 2015 to June 30, 2018 for the first awards). The KPIs are principally based on the TSR evolution compared to peer companies in the markets in which we operate. The Committee regularly reviews the peer group to ensure that its composition is still appropriate. The same principles as for the 2014-2016 LTI Plan apply. Thepay-out is based on TSR evolution in the markets in which we operate.

As ofat December 31, 2015,2016, the total target amount (all unvested) granted under the 2014 and 2015 awards of the 2014-2016 Cash Based Long Term Incentive Plan was approximately US$22.

Director Cash Based Long Term Incentive Plan

In December 2014, our Supervisory Board approved a cash based Long Term Incentive Plan for our unaffiliated directors (the “Director(the“Director LTI Plan”Plan). Under the Director LTI Plan, awards are granted annually, covering a three year performance period (January 1, 2014 to December 31, 2016 for the first awards, with an additional performance measurement over the first six months of 2017 and, January 1, 2015 to June 30, 2018 for the second awards). The actual amount that may be earned under an award is determined on the basis of the annual retainer of the unaffiliated director and the actual payout to headquarters participants in the corresponding tranches of the Value Growth Cash Based Long Term Incentive Plan.Plan (discussed above). For participants leaving before the end, or joining after the start, of a performance period, vested awards will be subject topro-rata reduction, provided that the participant has served as an unaffiliated director for at least 12 months during the performance period. Awards may vest early upon the occurrence of certain corporate events relating to VimpelComVEON Ltd., subject to the compensation committee’s determination of the attainment of KPIs at the time of the relevant event and a potentialpro-rata reduction to reflect the early vesting.

As ofat December 31, 2015,2016, the total amount granted under the 2014 and 2015 awards of the Director LTI Plan was approximately EUR 0.9 million (approximately US$(US$1).

Short Term Incentive Plan

The Compensation Committee has approved the following key objectives for the STI Plan in 2017:

26Risks, commitments, contingencies1.To incentivize and uncertaintiesreward individual and collective short-term performance in a balanced and fair manner throughout the Group;

2.To set and communicate clear short-term targets based on the Group’s strategic priorities—in particular, execution of the digital agenda, new operating model and cultural transformation; and

3.To unify and standardize the rules for short term incentives across the Group’s HQ (Amsterdam and London), Regional HQs and OpCos.

The Company’s Short Term Incentive Scheme (the “STI Scheme”) provides that the participating employees may receive cash payouts based on achievement of set KPIs over the period of one calendar year. KPIs are set every year at the beginning of the year and evaluated in the first quarter of the next year. The KPIs are partially based on the performance of the Company and partially based on the performance by the individual and look at business and strategic objectives of the Company. The KPIs relate to the financial and operational results of the Company (such as EBITDA and total operating revenue) as well as to individual targets that are agreed upon with the participant at the start of the performance period based on his or her specific role and activities. The weight of each KPI is decided on an individual basis. The target pay ranges between 15% and 100% of the annual gross base salary.

Pay-out of the STI award is scheduled in March of the year following the assessment year and is subject to continued active employment during the year of assessment (except in limited “good leaver” circumstances in which case there is apro-rata reduction) and is also subject to apro-rata reduction if the participant commenced employment after the start of the year of assessment.

Executive Investment Plan

Executives of the Company may also be invited to participate in the Company’s Executive Investment Plan (the “Executive Investment Plan”), which provides for payment of a matching investment subject to satisfaction of KPIs determined by the Committee. Currently, there are no such plans active and the last plan expired in 2016 without matching investments being due.

27 Risks, commitments, contingencies and uncertainties

Risks

Currency control risks

The imposition of currency exchange controls or other similar restrictions on currency convertibility in the countries in which VimpelComVEON operates, including Ukraine Algeria, Bangladesh and Uzbekistan, could limit VimpelCom’sVEON’s ability to convert local currencies or repatriate local cash in a timely manner or at all, as well as remit dividends from the respective countries. Any such restrictions could have a material adverse effect on VimpelCom’sVEON’s business, financial condition and results of operations. The continued success and stability of the economies of these countries will be significantly impacted by their respective governments’ continued actions with regard to supervisory, legal and economic reforms. Refer to Note 622 for further information regarding the Company’s agreement to resolve its disputes, including as it relates to currency restrictions, with the Algerian Government.restricted cash.

Domestic and global economy risks

The economies of countries where VimpelCom operates are vulnerable to market downturns and economic slowdowns elsewhere in the world. The respective governments of these countries continue to take measures to support the economies in order to overcome the consequences of the global financial crisis. Despite some indications of recovery, there continues to be uncertainty regarding further economic growth, access to capital and cost of capital, which could negatively affect the Company’s future financial position, results of operations and business prospects.

In addition, the Company has significant operations in Russia and Ukraine, which represents 53%52% and 21%36% of the Company’sGroup’s revenues and assets excluding intercompany transactions and balances, respectively. Both countries are

currently experiencing a period of significant political and macroeconomic volatility, the outcome of which cannot be predicted and could negatively affect the Company’s financial position, results of operations and business prospects.

While management believes it is taking the appropriate measures to support the sustainability of VimpelCom’sVEON’s business in the current circumstances, unexpected further deterioration in the areas could negatively affect the Company’s results and financial position in a manner not currently determinable.

Change in law and compliance risks

In the ordinary course of business, VimpelComVEON may be party to various legal and tax proceedings, including as it relates to compliance with the rules of the telecom regulators in the countries in which VimpelComVEON operates, competition law and anti-bribery and corruption laws, including the U.S. Foreign Corrupt Practices Act (“FCPA”).Non-compliance with such rules and laws may cause VimpelComVEON to be subject to claims, certainsome of which may relate to the developing markets and evolving fiscal and regulatory environments in which VimpelComVEON operates. In the opinion of management, VimpelCom’sVEON’s liability, if any, in all pending litigation, other legal proceeding or other matters, other than what is discussed in this Note, will not have a material effect upon the financial condition, results of operations or liquidity of VimpelCom.

VEON.

VimpelCom’s operations and financial position will continue to be affected by political developments in the countries in which VimpelCom operates including the application of existing and future legislation, and telecom and tax regulations. These developments could have a significant impact on VimpelCom’s ability to continue operations. VimpelCom does not believe that these contingencies, as related to its operations, are any more significant than those of similar enterprises in such countries.

Tax risks

The tax legislation in the markets in which VimpelComVEON operates is unpredictable and gives rise to significant uncertainties, which could complicate our tax planning and business decisions. Tax laws in many of the emerging markets in which we operate have been in force for a relatively short period of time as compared to tax laws in more developed market economies. Tax authorities in our markets are often somewhat less advanced in their interpretation of tax laws, as well as in their enforcement and tax collection methods.

Any sudden and unforeseen amendments of tax laws or changes in the tax authorities’ interpretations of the respective tax laws and/or double tax treaties, could have a material adverse effect on our future results of operations, cash flows or the amounts of dividends available for distribution to shareholders in a particular period (e.g. introduction of transfer pricing rules, Controlled Foreign Operation (“CFC”) legislation and more strict tax residency rules).

Management believes that VimpelComVEON has paid or accrued all taxes that are applicable. Where uncertainty exists, VimpelComVEON has accrued tax liabilities based on management’s best estimate. From time to time, we may also identify tax contingencies for which we have not recorded an accrual. Such unaccrued tax contingencies could materialize and require us to pay additional amounts of tax.

Licenses’ risks

We are required to meet certain terms and conditions under our licenses (such as nationwide coverage and network build-out requirements), including meeting certain conditions established by the legislation regulating the communications industry. If we fail to comply with the conditions of our licenses or with the requirements established by the legislation regulating the communications industry, or if we do not obtain or comply with permits for the operation of our equipment, use of frequencies or additional licenses for broadcasting directly or through agreements with broadcasting companies, the applicable regulator could decide to levy fines, suspend, terminate or refuse to renew the license or permit. Such regulatory actions could adversely impact our ability to carry out divestitures in the relevant jurisdictions.

The occurrence of any of these events could materially harm our ability to build out our networks in accordance with our plans and to retain and attract customers, could harm our reputation and could harm our business, financial condition, results of operations, cash flows and prospects.

Certain debt covenants

On October 5, 2015, Telenor announced that it will not convert its 305,000,000 VimpelCom voting preferred shares into VimpelCom common shares. If the preferred shares owned by Telenor are not converted by April 15, 2016, pursuant to the terms of VimpelCom’s bye-laws, the preferred shares will be immediately redeemed by VimpelCom at a redemption price of US$0.001 per share and will cease to be outstanding, with the effect of potentially increasing the percentage of voting shares held by other shareholders and decreasing Telenor’s percentage of voting shares. Some of our debt agreements (representing US$1,415 in outstanding indebtedness) have “change of control” provisions that may require us to make a prepayment if a person or group of persons (with limited exclusions) acquire beneficial or legal ownership of or control over more than 50.0% of our share capital. If such a change of control provision is triggered and the Company fails to agree with lenders on the necessary amendments to the loan documentation, it could lead to these obligations becoming immediately due and payable, and having them presented as current liabilities in the statement of financial position.

Commitments

Capital commitments for the future purchase of equipment and intangible assets are as follows:follows as at December 31:

 

  2015   2014*   2013*   2016   2015   2014* 

Property, plant and equipment

      

Less than 1 year

   689    382    290 

Between 1 and 3 years

   448    463    448 

Between 3 and 5 years

   —      224    448 

Intangible assets

      

Less than 1 year

   182     73     212     32    1    9 

Between 1 and 3 years

   26     —       3     18    11    —   
  

 

   

 

   

 

   

 

   

 

   

 

 

Total

   208     73     215     1,187    1,081    1,195 
  

 

   

 

   

 

   

 

   

 

   

 

 

 

*Excluding capital commitments of the Group’s operations in Italy as ofat December 31, 2014 and 2013 of US$603 and US$685, respectively.396.

Telecom Licenses Capital Commitments

VimpelCom’sVEON’s ability to generate revenue in the countries it operates is dependent upon the operation of the wireless telecommunications networks authorized under its various licenses underGSM-900/1800 and “3G” (UMTS / WCDMA) mobile radiotelephony communications services and “4G” (LTE). Under the license agreements, operating companies are subject to certain commitments, such as territory or population coverage, level of capital expenditures, and number of base stations to be fulfilled within a certain timeframe. After expiration of the license, our operating companies might be subject to additional payments for renewals, as well as new license capital and other commitments.

In July 2012, PJSC VimpelCom was awarded a mobile license, a data transmission license, a voice transmission license and a telematic license for the provision of LTE services in Russia. Theroll-out of the LTE network will occur through a phased approach based on apre-defined schedule pursuant to the requirements of the license. The LTE services were launched in the middle of 2013 and offered in six regions in Russia by the end of the year. The services must be extended to a specific number of additional regions each year through to December 1, 2019 by when services must cover all of Russia. PJSC VimpelCom is required to comply with the following conditions among others under the terms of the license: (i) invest at least RUB 15 billion (approximately US$206)(US$224) in each calendar year, for which the Company continues to comply with to date in the construction of its federal LTE network until the network is completed, which must occur before December 1, 2019; (ii) provide certain data transmission services in all secondary and higher educational institutions in specified areas;areas with population over 50 thousand; and (iii) provide interconnection capability to telecommunications operators that provide mobile services using virtual networks in any five regions in Russia not later than July 25, 2016.

Apple

On October 4, 2013, PJSC VimpelCom and Apple RUS (“Apple”) signed an agreement regarding VimpelCom’s purchase of iPhones from Apple. Under the agreement, a specified number of iPhones handsets are to be ordered The latter requirement was fulfilled by PJSC VimpelCom each quarter between October 4, 2013 and June 30, 2016 according to a schedule. Pursuant towithin the agreement, PJSC VimpelCom must acquire a minimum of 600,000 iPhone handsets during the period of the agreement. If PJSC VimpelCom does not comply with the schedule and certain other terms of the agreement, then according to the agreement, PJSC VimpelCom could become liable for the shortfall in orders of iPhone handsets. The Company plans to fulfill its purchase obligations of the total number of equipment by the date mentioned in the agreement.required time.

Operating lease commitments

Operating lease commitments are as follows:follows as at December 31:

 

  2015   2014   2013   2016   2015   2014 

Less than 1 year

   60     209     297     121    60    209 

Between 1 and 5 years

   153     365     478     368    153    365 

More than 5 years

   66     200     315     148    66    200 
  

 

   

 

   

 

   

 

   

 

   

 

 

Total

   279     774     1,090     637    279    774 
  

 

   

 

   

 

   

 

   

 

   

 

 

Operating lease commitments mainly relate to the lease of base station sites and office spaces. Operating leases can be renewed but may be subject to renegotiations with lessors.

Contingencies

VimpelCom - VEON—Securities Class Action

On November 4, 2015, a class action lawsuit was filed in the United States against VimpelComVEON and certain of its current and former officers by CharlesKux-Kardos, on behalf of himself and other investors in the Company alleging certain violations of the United States federal securities laws in connection with the Company’s public disclosures relating to its operations in Uzbekistan. On December 4, 2015, a second complaint was filed by Westway Alliance Corp. that asserts essentially the same claims in connection with essentially the same disclosures.

TheOn April 27, 2016, the court consolidated the two actions and appointed Westway as lead plaintiff. On May 6, 2016, a motion for reconsideration was filed on the appointment of Westway as lead plaintiff has not been determined yet byand on September 26, 2016, the Court and, consequently,court affirmed the operative, consolidatedselection of Westway as the lead plaintiff. An amended complaint is not yetwas filed on file.

The Company is currently reviewingDecember 9, 2016. Briefing on VEON’s motion to dismiss the lawsuitsamended complaint will be completed by May 2017. No date has been set for any hearing, and their implications, which remain in their early stages, and intends to vigorously defend against these claims.

GTH - Iraqna Litigation

On November 19, 2012, Atheer Telecom Iraq Limited (“Atheer”, an affiliatethe timing of the Zain Group) initiated English High Court proceedings in London against Orascom Telecom Iraq Ltd. (“OTIL”) (a Maltese subsidiary of GTH) and GTH in relation to a dispute arising outcourt’s resolution of the sale by OTIL of its Iraqi mobile subsidiary, Iraqna, in 2007 to Atheer. Atheer’s claimmotion is founded on the tax covenants in the underlying share purchase agreement (“Iraqna SPA”) between the parties. In particular, Atheer is seeking declarations from the Court that OTIL and GTH are liable to indemnify it in respect of three alleged tax liabilities: (i) a capital gains tax liability in the sum of IQD 219 billion (US$198), which Atheer claims is in respect of the transaction that formed the subject-matter of the Iraqna SPA; (ii) an income tax liability in the sum of approximately IQD 96 billion (US$87) in respect of the years 2004-2007; and (iii) a withholding tax liability in the sum of approximately IQD 7 billion (US$6). OTIL and GTH dispute these claims and are vigorously defending them.unknown.

The dispute was listed for trial on July 20, 2015. As a result of delays by Atheer in providing disclosure, occasioning the parties to amend their respective statements of case, the trial has now been adjourned to the week commencing November 14, 2016. Atheer’s amendments included withdrawing its claim for unjust enrichment in the amount of IQD 219 billion (US$198) and conceding that its contractual claims are capped at a total possible recovery of US$60.

GTH - GTH—Licence Fees Tax Litigation

The Egyptian Tax Authority (“ETA”) conducted a review of GTH’s tax filings for the years 2000-2004. Following the review, in May 2010, the Internal Committee of the ETA assessed additional tax liabilities in the amount of approximately Egyptian pound (“EGP”) 2 billion (US$256) against GTH for these years. The basis for the assessment was that, according to the ETA, GTH’s investments in Algeria, Syria, Iraq, Tunisia andSub-Saharan Africa during these years were actually license fees paid to foreign governments for which Egyptian withholding tax was due according to Egyptian tax laws.

GTH challenged the Internal Committee’s ETA’s assessment before the Appellate Committee of the ETA. On May 14, 2012, the Appellate Committee cancelled the Internal Committee’s assessment of EGP 2 billion (US$256) in part and reduced the assessed amount to EGP 323 million (US$41).

GTH agreed to pay the assessed amount of EGP 323 million (US$41.3)41) in instalments on a without prejudice basis, which it has satisfied, and also appealed the Appellate Committee’s decision to the North Cairo Court of First Instance. The ETA also challenged the Appellate Committee’s decision and is seeking to reinstitute its original assessment of EGP 2 billion (US$256) plus late payment interest. The proceedings remain ongoing before the court.

Separately, on January 18, 2016, GTH, through its tax advisors, received a demand from the ETA claiming an amount of EGP 429 million (US$55) in late payment interest on the Appellate Committee’s assessment of EGP 323 million (US$41). The demand threatened administrative seizure of GTH’s assets in the event ofnon-payment. On February 17, 2016, GTH filed an appeal in the Administrative Court to challenge the demand and intends to vigorously defend itself. On February 24, 2016, GTH received an updated demand from the ETA, which GTH objected to on March 24, 2016. On May 3, 2016, the ETA resent the same demand, which GTH again objected to on May 7, 2016.

GTH - GTH—Iraqi Profits and Dividends Tax Litigation

Tax year 2005

In March 2011, the ETA conducted an audit of GTH’s tax filings for the year 2005. Following its review, the ETA concluded that income derived by OTIL from Iraqna (“OTIL-Iraqna Income”) for that year should be included in GTH’s tax return and taxed at 20%, and accordingly claimed additional corporate income tax of EGP 235 million (US$30).

GTH challenged the ETA’s claim before the Internal Committee of the ETA arguing that the OTIL-Iraqna Income should be fully exempt from Egyptian corporate income tax pursuant to the Iraq-Egypt double taxation treaty.

On October 2, 2011, the Internal Committee ruled that the OTIL-Iraqna Income should be taxed at 20% in the amount of EGP 235 million (US$30) but that credit should be given for taxes paid by OTIL in Iraq. GTH’s appeal to the Appellate Committee of the ETA was dismissed on August 1, 2015.

On November 11, 2015, GTH appealed the Appellate Committee’s decision to the Administrative Court where proceedings are ongoing.

Separately, on January 18, 2016, GTH, through its tax advisors, received a demand from the ETA claiming an amount of EGP 235 million (US$30) assessed by the Appellate Committee together with late payment interest of EGP 258 million (US$33). The demand threatened administrative seizure of GTH’s assets in the event ofnon-payment. On February 17, 2016, GTH filed an appeal in the Administrative Court to challenge the demand and intends to vigorously defend itself. On February 24, 2016, GTH received an updated demand from the ETA claiming EGP 505 million (EGP 235 million principal plus EGP 270 million interest), which GTH objected to on March 24, 2016. On May 3, 2016, the ETA sent a new demand, which GTH objected to on May 7, 2016.

Tax year 2007

During the audit conducted by the ETA in 2011 in respect GTH’s tax filings for the year 2007, the ETA concluded that GTH owed additional corporate income tax of EGP 282 million (US$36) in respect of dividends distributed by Iraqna to OTIL in 2007. After GTH disputed the claim on the basis of the Iraq-Egypt double taxation treaty, the ETA referred the dispute to the Internal Committee, who upheld the ETA’s position.

GTH appealed the Internal Committee’s decision to the Appeal Committee, where proceedings are ongoing.

VAT on Replacement SIMs

On April 1, 2012, the National Board of Revenue (“NBR”) issued a demand to Banglalink for BDT 7.74 billion (US$98 as of December 31, 2016) for unpaid SIM tax (VAT and supplementary duty). The NBR alleged that Banglalink evaded SIM tax on new SIM cards by issuing them as replacements. On the basis of 5 random SIM card purchases made by the NBR, the NBR concluded that all SIM card replacements issued by Banglalink between June 2009 and December 2011 (7,021,834 in total) were new SIM connections and subject to tax. Similar notices were sent to three other operators in Bangladesh. Banglalink and the other operators filed separate petitions in the High Court, which stayed enforcement of the demands.

Wind Telecomunicazioni - Fastweb LitigationIn an attempt to assist the NBR in resolving the dispute, the Government ordered the NBR to form a Review Committee comprised of the NBR, the Commissioner of Taxes (“LTU”), Bangladesh Telecommunication Regulatory Commission (“BTRC”), AMTOB and the operators (including Banglalink). The Review Committee identified a methodology to determine the amount of unpaid SIM tax and, after analyzing 1,200 randomly selected SIM cards issued Banglalink, determined that only 4.83% were incorrectly registered as replacements. The Review Committee’s interim report was signed off by all the parties, however, the Convenor of the Review Committee reneged on the interim report and unilaterally published a final report that was not based on the interim report or the findings of the Review Committee. The operators objected to the final report.

The NBR Chairman and operators’ representative agreed that the BTRC would prepare further guidelines for verification of SIM users. Although the BTRC submitted its guidelines (under which Bangalink’s exposure was determined to be 8.5% of the original demand), the Convenor of the Review Committee submitted a supplementary report which disregarded the BTRC’s guidelines and assessed Banglalink’s liability for SIM tax to be BDT 7.62 billion (US$97 as of December 31, 2016). The operators refused to sign the supplementary report.

On January 2,May 18, 2015, Banglalink received an updated demand from the LTU claiming Banglalink had incorrectly issued 6,887,633 SIM cards as replacement SIM cards between June 2009 and December 2011 and required Banglalink to pay BDT 5.32 billion (US$67 as of December 31, 2016) in SIM tax. The demand also stated that interest may be payable. Similar demands were sent to the other operators.

On June 25, 2015, Banglalink filed an application to the High Court to stay the updated demand, and a stay was granted. On August 13, 2015, Banglalink filed its appeal against the demand before the Appellate Tribunal and deposited 10% of the amount demanded in order to proceed. The other operators also appealed their demands. On April 26, 2016, Banglalink presented its legal arguments and on September 28, 2016, the appeals of all the operators were heard together. The Appellate Tribunal has yet to make its decision, which decision can be appealed to the High Court. Banglalink and the operators continue to engage in discussions with the government in an attempt to resolve the dispute.

Catalyst Litigation

VEON Ltd. (the “Company”) is a defendant in an action brought in 2016 by The Catalyst Capital Group Inc. (“Catalyst”) for CAD$750 million alleging breach of contract in the Superior Court of Justice in Ontario, Canada (the “Court”). In 2014, FastwebCatalyst and the Company entered into an exclusivity agreement in connection with negotiations for the sale of the Company’s WIND Mobile business. Catalyst alleges that the Company and its financial advisor, UBS Securities Canada Inc., breached their exclusivity agreement obligations, which in turn enabled the sale of WIND Mobile to a consortium of other investors, who are also named co-defendants. The

Company and all co-defendants have filed motions to dismiss the claim, and those motions are scheduled to be heard in August 2017 and therefore remain pending with the Court. In addition, the Company has filed a claim against Wind based on antitrust proceedings no. A/357 pursuantStatement of Defence denying all allegations and intends to whichvigorously contest the Italian Antitrust Authority concluded in August 2007 that Wind and Telecom Italia had abused their dominant positions in the wholesale termination market in favor of their respective internal commercial divisions to the detriment of the competitors in the fixed market. Fastweb has claimed damages of approximately €138 million (US$150) from Wind for alleged losses suffered as a result of Wind’s breach of competition law.matter.

Wind is challenging the claim before the Civil Court of Rome on substantive and procedural grounds, which remain ongoing and will be defended vigorously.

KaR-Tel - KaR-Tel—Turkish Savings Deposit Insurance Fund Litigation

In 2005, the Savings Deposit Insurance Fund (the “SDIF”), a Turkish state agency responsible for collecting state claims arising from bank insolvencies, issued a Payment Order (the “Payment Order”)payment order against KaR-Tel for Turkish Lira (“TRY”) 7.55 billion (approximately US$(US$2,588). The Payment Order was based on the SDIF’s claim against the Turkish Uzan Group, which the FundSDIF alleged was a debtor of T. Imar Bankasi, an insolvent Turkish bank. Two entities in the Uzan Group (the “Former Shareholders”) held a 60% equity interest in KaR-Tel until November 2003 when KaR-Tel redeemed the Former Shareholders’ equity interest pursuant to a decision of the Almaty City Court of June 6, 2003, which was confirmed by the Kazakhstan Supreme Court on July 23, 2003 (the “Kazakh Judgment”).

On October 20, 2009, KaR-Tel filed with the Sisli 3d Court of the First Instance in Istanbul an application for the recognition of the Kazakh Judgment in Turkey. Following a number of hearings and appeals, on January 30, 2013, the Supreme Court upheld earlier court decisions and confirmed the recognition of the Kazakh Judgment in Turkey.

On October 20, 2009, KaR-Tel also filed with the 4th Administrative Court of Istanbul (the “4th Administrative Court”) a petition asking the court to treat the recognition of the Kazakh Judgment as a court precedent and to suspend the enforcement proceedings in relation to the Payment Order.Order to Pay. On October 25, 2010, the 4th Administrative Court ruled that the Payment Order to Pay was illegal and annulled it. The Court’s decision was appealed by the SDIF.

On March 22, 2012, the SDIF’s appeal of the decision of the 4th Administrative Court was reviewed by the Prosecution Office of the Council of State and sent to the 13th Chamber of the Council of State (the “Chamber”) for review on the merits.

On April 10, 2015, the Chamber upheld the decision of the 4th Administrative Court and ruled in KaR-Tel’s favor. The SDIF filed a claim for correction of the Chamber’s decision on June 8, 2015.

KaR-Tel maintains thatOn April 26, 2016, the Chamber rejected the SDIF’s claim for correction and ruled in favor of KaR-Tel. No further appellate rights are available so the case is without merit and intends to pursue its rights vigorously.now fully concluded.

Collateral

VimpelCom Amsterdam B.V. has pledged cash and cash equivalents as per December 31, 2015 for US$ nil (2014: US$47) with Citibank and Crédit Agricole as security for the Hermes loans of OTA. B.V. VimpelCom Finance S. à r.l. has a pledged short term deposits as per December 31, 2015 for US$20 (2014: US$20) with ANZ Bank as security for the loan provided by the same bank to VimpelCom Lao Ltd. The loan from ANZ Bank was repaid on January 29, 2016 and the related deposit was released as well. Global Telecom Holding S.A.E has a deposit outstanding as per December 31, 2015 for US$67 (2014:US$0) with HSBC Bank to guarantee financing in Omnium Telecom Algeria S.p.A for a total amount of DZD 5.0 billion (approximately US$47 as of December 31, 2015).

Contingent tax liabilities

Multinational groups of the size of VimpelComVEON are exposed to varying degrees of uncertainty related to tax planning changes in tax law and periodic tax audits. VimpelComVEON accounts for its income taxes on the basis of its own internal analyses, supported by external advice. VimpelComVEON continually monitors its global tax position, and whenever uncertainties arise, VimpelComVEON assesses the potential consequences and either accrues the liability or discloses a contingent liability in its financial statements, depending on the strength of the Company’s position and the resulting risk of loss.

Uncertainties

Political risk in Russia and Ukraine

The current situation in Russia and Ukraine, and the related responses of the United States, member states of the European Union, the European Union itself and certain other nations, have the potential to materially adversely affect our business in Russia and Ukraine where we have significant operations, which in turn could materially harm our financial condition, results of operations, cash flows and prospects.

In connection with the situation in Russia and Ukraine, the United States, the European Union and a number of countries have imposed (i) sanctions that block the property of certain designated businesses, organizations and individuals, (ii) sectoral sanctions that prohibit certain types of transactions with specifically designated businesses operating in certain sectors of the Russian economy, currently financial services, energy and defense, and (iii) territorial sanctions restricting investment in and trade with Crimea. The U.S. and EU sanctions (including the sectoral sanctions) apply to entities owned and/or controlled by sanctions designated entities and individuals and, accordingly, may extend beyond Russia and Ukraine. In addition, the United States and the European Union have implemented certain export control restrictions related to Russia’s energy sector and military capabilities. Ukraine has also enacted sanctions with respect to certain Russian entities and individuals. Russia has responded with countermeasures to such international and Ukrainian restrictions and sanctions, currently including limiting the import of certain goods from the United States, the European Union, Ukraine and other countries, imposing visa bans on certain persons, and imposing restrictions on the ability of Russian companies to comply with sanctions imposed by other countries. Russia recently announced sanctions against Turkey in response to an incident involving Russian and Turkish military aircraft in November 2015, including imposing a ban on Russian companies hiring Turkish workers and the imposition of visa requirements, as of January 1, 2016. Further sanctions, export controls and/or other measures, including sanctions on additional persons or businesses (including vendors, joint venture and business partners, affiliates and financial institutions) imposed by the United States, the European Union, Ukraine, Russia, and/or other countries, could materially adversely affect our business, financial condition, results of operations, cash flows and prospects.

Ukraine has assigned a “temporary occupied territories” status to Crimea and an “anti-terrorist operation zone” status to certain Eastern Ukraine regions which are currently not under the Ukrainian government’s control, and has imposed certain restrictions and prohibitions on trade in goods and services in such territories. Kyivstar shut down its network in Crimea in 2014 as well as its network in certain parts of Eastern Ukraine in 2015 and, in each case, has written off the relevant assets. Under terms of its telecommunications licenses, Kyivstar is obliged to provide services throughout Ukraine. Kyivstar has notified the regulatory authorities that Kyivstar has stopped providing services in these areas and has requested clarification from such authorities regarding telecommunications operations in such areas. Since September 2014, legislation has been in effect in Ukraine that authorizes the cancellation of telecommunications licenses for sanctioned parties. There can be no assurance that the escalation of the current situation will not lead to the cancellation or suspension of, or other actions under, certain or all of our Ukrainian telecommunications licenses, or other sanctions, which could have a material adverse effect on our business in Ukraine, which in turn could harm our business, financial condition, results of operations, cash flows and prospects.

The situation in Crimea and Eastern Ukraine has resulted, and may in the future result, in damage or loss of assets, disruption of services, and regulatory issues which has, and may in the future, adversely impact our group. In addition, if there were an extended continuation or further increase in conflict in Crimea, Eastern Ukraine or in the region, it could result in further instability and/or worsening of the overall political and economic situation in Ukraine, Russia, Europe and/or in the global capital markets generally, which could adversely impact our group. Moreover, the instability in Crimea and Eastern Ukraine specifically, and in the region more generally, economic sanctions and related measures, and other geopolitical developments (including with respect to the current conflict and international interventions in Syria) could harm our business, financial condition, results of operations, cash flows and prospects. In particular, we could be materially adversely impacted by a continued decline of the Russian ruble against the U.S. dollar or the Euro and the general economic performance of Russia.

Other contingenciesContingencies and uncertainties

In addition to the individual matters mentioned above, the Company is involved in other disputes, litigation and regulatory inquiries and investigations, both pending and threatened, in the ordinary course of its business. The total value of all other individual contingencies above US$5 other than disclosed above amounts to approximately US$110.29. The Company does not expect any liability arising from these contingencies to have a material effect on the results of operations, liquidity, capital resources or financial position of the Company. Furthermore, the Company believes it has provided for all probable liabilities arising in the ordinary course of its business.

For the ongoing matters described above, where the Company has concluded that the potential loss arising from a negative outcome in the matter cannot be estimated, the Company has not recorded an accrual for the potential loss. However, in the event a loss is incurred, it may have an adverse effect on the results of operations, liquidity, capital resources, or financial position of the Company.

28 Events after the reporting period

27Events after the reporting period

Amended revolving credit facility with Citibank Europe plc, UK BranchGTH share buyback

OnGTH bought back 524,569,062 ordinary shares from its shareholders for EGP 4.1 billion (US$258), for which the transaction settled on February 26, 2016, we sent an amendment request letter for the revolving credit facility for US$1.8 billion to Citibank Europe plc, UK Branch, acting as agent for the facility, requesting certain changes to the change of control provisions21, 2017. VEON did not take part in the facility. This amendmentshare buyback. As a result of the share buyback, the Company’s interest in GTH will increase from 51.92% to 57.69% following the cancellation of the shares purchased in the share buyback. The cancellation of the 524,569,062 ordinary shares was agreed toapproved at an extraordinary general meeting of GTH’s shareholders on March 19, 2017 and will take effect pending ratification by the requisite majorityEgyptian Financial Supervisory Authority of the lenders and was executed by Citibank Europe plc, UK Branch, as agent, in accordance with the termsminutes of the facility.March 19, 2017 extraordinary general meeting. The amendment is now fully effective, having amendedincrease of the revolving creditCompany’s interest in GTH will be accounted for directly in equity in the Q1 2017 interim financial statements.

New GTH Loan facility as stated therein.

FacilityGTH entered into an unsecured short-term loan agreement with Citi and ING Bank N.V.

On January 29, 2016, VimpelCom Amsterdam B.V. signed a committed facility agreement with ING Bank N.V. for a U.S. dollar denominated Swedish export credit facility supported by Exportkreditnämnden (EKN), for a total principal amount of US$200. On March 7, 2016, the total principal amount available under the facility was partially cancelled in200, on February 5, 2017. The loan agreement has an amountinitial term of US$110. The purposesix months (the “Initial Term”), which is capable of the facility is to finance equipmentbeing extended until December 15, 2017, and services provided to the subsidiaries of VimpelCom Amsterdam B.V. by Ericsson on a reimbursement basis. The committed facility bearscarries interest at a rate of 6m LIBOR plus 1.08%4.00% per annum.annum during the Initial Term (rising to LIBOR plus 5.00% per annum for the period from the expiry of the Initial Term to December 15, 2017 in the event the term of the loan agreement is extended), with two of the GTH’s fully owned subsidiaries (International Wireless Communications Pakistan Limited and Telecom Ventures Limited) acting as guarantors. Subject to the terms of the loan agreement, the loan amount will be used for funding the share buyback of GTH.

New dividend policy approved by supervisory board; final 2016 dividend of US 19.5 cents per ADS

On February 28, 2017, VEON Supervisory Board approved a new dividend policy following the Company’s completion of the Italy transaction, improvement of its cash flows and stabilization of the macro-economic environment in markets where the Company operates. For the financial year ending December 31, 2016, VEON intends to pay a dividend in the aggregate amount of US 23.0 cents per share comprised of US 3.5 cents per share paid as an interim dividend in December 2016 and US 19.5 cents per share as a final dividend. It is expected that the dividend will be paid on or about April 12, 2017. The Company will make appropriate tax withholdings of up to 15% when the dividend is paid to the Company’s ADS depositary, The Bank of New York Mellon.

New multi-currency term and revolving facilities up to US$2,250

VimpelCom Holdings B.V. entered into a new multi-currency term and revolving facilities agreement (the “TL/RCF”) of up to US$2,250on February 16, 2017. The TL/RCF replaces the existing US$1,800 revolving credit facility mustsigned in 2014. The term facility has a five-year tenor and the revolving credit facility has an initial tenor of three years, with VimpelCom Holdings B.V. having the right to request twoone-year extensions to the tenor of the revolving credit facility, subject to lender consent. Several international banks have committed to the TL/RCF in an aggregate amount of US$2,108. The TL/RCF includes an option to increase the amount of the facility up to the full amount US$2,250, which would consist of a term facility of US$562.5 and a revolving credit facility of US$1,687.5. VimpelCom Holdings B.V. will have the option to make each drawdown under the facilities in either US Dollars or Euros. Under this facilities agreement, the Net Debt to Adjusted EBITDA covenant ratio will be calculated on the basis of the consolidated financial statements of VEON Ltd. and“pro-forma” adjusted for acquisitions and divestments of any business bought or sold during the relevant period.

Dividends declared tonon-controlling interests

On February 13, 2017, VimpelCom Kyrgyzstan Holding AG, a subsidiary of the Company, declared dividends to its shareholders which were paid on February 16, 2017. The portion of dividends paid to the minority shareholder amounted to US$55.

Volatility of local currencies

As at March 23, 2017 the main developments in currencies are depreciation of GEL, RUB and KZT against US$ of 7.8%, 4.4% and 5.3% respectively and depreciation of UZS against US$ of 8.3%.

Redemption of Ruble bonds

On March 2, 2017, PJSC VimpelCom announced the reset of the coupon rate on its 10% Ruble bonds with a principal amount of RUB 15,052 million (US$258) maturing on March 8, 2022. The new coupon rate of 7.00% per annum will be applicable for the next six coupon periods (i.e. next three years) and will reset on March 3, 2020. Following the reset of the coupon rate, a number of bondholders exercised their put options with respect to the Ruble bonds in aggregate principal amounts of RUB14,459 million (US$248) which was repaid in substantially equal semi-annual installments,on March 17, 2017. Subsequent to the settlement, the total outstanding amount of 7% Ruble bonds was RUB 597 million (US$10).

Sberbank Drawdown

On March 16, 2017 PJSC VimpelCom drew down RUB 4,000 million under its revolving credit facility with Sberbank. The drawdown matures on May 29, 2017.

Alfa-Bank credit facility amendment and extension

On March 29, 2017, VimpelCom Amsterdam B.V., as original borrower, and VimpelCom Holdings B.V., as new borrower, entered into an amendment agreement with respect to a US$500 million facility agreement with AO “Alfa-Bank,” as the final repayment onoriginal lender and agent, dated April 2, 2014. Pursuant to the amendment agreement, the tenor of this facility has been extended until October 15, 2023.17, 2017. Further, VimpelCom Holdings B.V. has guaranteedreplaced VimpelCom Amsterdam B.V.’s payment obligations under this facility.

Volatility of local currencies

Since December 31, 2015, several currencies demonstrated significant volatility against as the U.S. dollar. In particular, between December 31, 2015 and March 28, 2016, the Ukrainian hryvnia depreciated against the U.S. dollar by 9%borrower, and the Kyrgyz som, Georgian lari and Euro appreciated againstguarantee from VimpelCom Holdings B.V. was terminated. In addition, VimpelCom Holdings B.V. granted AO “Alfa-Bank” the U.S. dollar by 7%, 3% and 3%, respectively. The maximum depreciationright to novate some of the Russian ruble againstprincipal amount of the U.S. dollar during this period hasfacility to other lenders. On March 29, 2017, VimpelCom Holdings B.V. received confirmation that US$350 of the extended facility had been 15%, but on March 28, 2016, the Russian ruble appreciated against the U.S. dollarnovated by 6%.

AO “Alfa-Bank” to Sberbank.

28Condensed separate financial information of VimpelCom Ltd.
29 Condensed separate financial information of VEON Ltd.

Certain of the consolidated entities by VimpelComVEON Ltd are restricted from remitting funds in the form of cash dividends or loans by a variety of regulations, contractual or local statutory requirements. These restrictions are related to standard requirements to maintain debt service coverage ratios and currency control regulations imposed by local governments in some countries where the Company operates.

The Company performed a test on the restricted net assets of consolidated subsidiaries in accordance with Securities and Exchange Commission RegulationS-X Rule4- 08 (e) (3) “General Notes to Financial Statements” and Rule5-04 (c) “What schedules are to be filed” and concluded the restricted net assets exceed 25% of the consolidated net assets of the Company as ofat December 31, 2015. Therefore, separate condensed financial statements of VimpelComVEON Ltd. are presented.

The Company follows the accounting policies as described in Note 2 to the consolidated financial statements of VimpelComVEON Ltd. and its subsidiaries with the exception of its investments in subsidiaries for which the Company uses the equity method of accounting.

The separate financial statements should be read in conjunction with the Company’s consolidated financial statements and the accompanying notes thereto.

At December 31, 2015, VimpelCom2016, VEON Ltd. had restricted net assets of approximately US$2,731,1,840 (2015: US$2,731), or 29% (2015: 71%) of total net assets.

Condensed statement of financial position:

as ofAs at December 31 2015 and 2014

 

   2015   2014 

Non-current assets

    

Property and equipment

   16     9  

Intangible assets

   6     7  

Investments

   5,270     5,575  
  

 

 

   

 

 

 

Total non-current assets

   5,292     5,591  

Total current assets

   171     116  
  

 

 

   

 

 

 

Total assets

   5,463     5,707  
  

 

 

   

 

 

 

Equity

   3,765     5,006  

Non-current liabilities

   561     561  

Current liabilities

   1,137     140  
  

 

 

   

 

 

 

Total equity and liabilities

   5,463     5,707  
  

 

 

   

 

 

 

   2016   2015   2014 

Non-current assets

      

Property and equipment

   4    6    7 

Intangible assets

   39    16    9 

Investments

   6,499    5,270    5,575 
  

 

 

   

 

 

   

 

 

 

Totalnon-current assets

   6,542    5,292    5,591 

Total current assets

   349    171    116 
  

 

 

   

 

 

   

 

 

 

Total assets

   6,891    5,463    5,707 
  

 

 

   

 

 

   

 

 

 

Equity

   5,960    3,765    5,006 

Non-current liabilities

   655    561    561 

Current liabilities

   276    1,137    140 
  

 

 

   

 

 

   

 

 

 

Total equity and liabilities

   6,891    5,463    5,707 
  

 

 

   

 

 

   

 

 

 

Condensed income statements:

for the years ended December 31 2015, 2014 and 2013

 

  2015   2014   2013   2016 2015 2014 

Selling, general and administrative expenses

   (1,251   (213   (136   (264  (1,251  (213

Depreciation and amortization

   (5   (4   (2   (7  (5  (4
  

 

  

 

  

 

 

Total operating expenses

   (1,256   (217   (138   (271  (1,256  (217

Finance income and costs

   8     5     (2

Finance income and (costs)

   (47  8   5 

Other non-operating income

   18     2     44     83   18   2 

Share in result of subsidiaries after tax

   575     (437   (2,529   2,563   575   (437

Total non-operating income and expenses

   601     (430   (2,487   2,599   601   (430
  

 

   

 

   

 

   

 

  

 

  

 

 

Loss for the year

   (655   (647   (2,625   2,328   (655  (647
  

 

   

 

   

 

   

 

  

 

  

 

 

Condensed statements of comprehensive income:

for the years ended December 31 2015, 2014 and 2013

 

   2015   2014   2013 

Total comprehensive loss for the year, net of tax

   (1,727   (4,633   (3,156
  

 

 

   

 

 

   

 

 

 
   2016   2015  2014 

Total comprehensive loss for the year, net of tax

   2,233    (1,727  (4,633
  

 

 

   

 

 

  

 

 

 

Condensed statement of cash flows:

for the years ended December 31 2015, 2014 and 2013

 

  2015   2014   2013   2016 2015 2014 

Net cash flows from operating activities

   (266   (149   (108   (1,182  (266  (149
  

 

   

 

   

 

   

 

  

 

  

 

 

Investing activities

          

Purchase of property, plant and equipment and intangible assets

   (11   (7   (7   (30  (11  (7

Receipt of dividends

   0     75     1,949     362   —     75 

Repayments of share premiums

   309     134     0     900   309   134 
  

 

   

 

   

 

   

 

  

 

  

 

 

Net cash flows used in investing activities

   298     202     1,942     1,232   298   202 
  

 

   

 

   

 

   

 

  

 

  

 

 

Financing activities

          

Proceeds from borrowings net of fees paid

   87     23     0     290   87   23 

Repayment of borrowings

   (37   (10   (160   (290  (37  (10

Dividends paid to equity owners of the parent

   (61   (71   (4,072   (61  (61  (71

Share capital issued and paid

   0     0     1,393     —     —     —   
  

 

   

 

   

 

   

 

  

 

  

 

 

Net cash flows generated from/(used in) financing activities

   (11   (58   -2,839     (61  (11  (58
  

 

   

 

   

 

   

 

  

 

  

 

 

Net increase (decrease) in cash and cash equivalents

   21     (5   (1,005   (9  21   (5

Net foreign exchange difference

   1     (1   0     (4  1   (1

Cash and cash equivalents at beginning of period

   17     23     1,028     39   17   23 
  

 

   

 

   

 

   

 

  

 

  

 

 

Cash and cash equivalents at end of period

   39     17     23     26   39   17 
  

 

   

 

   

 

   

 

  

 

  

 

 

Amsterdam, March 31, 20162017

VimpelComVEON Ltd.

 

F-86F-90