As filed with the Securities and Exchange Commission on May 16, 2018April 30, 2020

 

 

 

UNITED STATES

SECURITIES AND EXCHANGE COMMISSION

Washington, D.C. 20549

 

 

FORM20-F

 

 

 

REGISTRATION STATEMENT PURSUANT TO SECTION 12(b) OR 12(g) OF THE SECURITIES EXCHANGE ACT OF 1934

OR

 

ANNUAL REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934

FOR THE FISCAL YEARS ENDED DECEMBERFor the fiscal year ended December 31, 2017 AND DECEMBER 31, 20162019

OR

 

TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934

OR

 

SHELL COMPANY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934

Commission file number:001-15256

 

 

Oi S.A. – In Judicial Reorganization

(Exact Name of Registrant as Specified in Its Charter)

 

N/A The Federative Republic of Brazil
(Translation of Registrant’s Name into English) (Jurisdiction of Incorporation or Organization)

Rua Humberto de Campos, 425

Leblon, Rio de Janeiro, RJ, Brazil22430-190

(Address of Principal Executive Offices)

Carlos Augusto Machado Pereira de Almeida BrandãoCamille Loyo Faria

Investor Relations Officer

Rua Humberto de Campos, 425

8º andar

Leblon, Rio de Janeiro, RJ, Brazil22430-190

Tel: +55 21 3131-2918

invest@oi.net.br

(Name, Telephone,E-mail and/or Facsimile number and Address of Company Contact Person)

Securities registered or to be registered pursuant to section 12(b) of the Act:

 

Title of Each Class

Trading Symbol

  

Name of Each Exchange on which Registered

Common Shares, without par value, each represented by American Depositary Shares  OIBR.CNew York Stock Exchange

Securities registered or to be registered pursuant to Section 12(g) of the Act: Preferred Shares, without par value, each represented by American Depositary Shares

Securities for which there is a reporting obligation pursuant to Section 15(d) of the Act: None

The total number of issued and outstanding shares of each class of stock of Oi S.A. – In Judicial Reorganization as of December 31, 20172019 was:

519,751,6615,764,447,760 common shares, without par value

155,915,486155,727,241 preferred shares, without par value

Indicate by check mark if the registrant is a well-known seasoned issuer, as defined in Rule 405 of the Securities Act.    Yes     No 

If this report is an annual or transition report, indicate by check mark if the registrant is not required to file reports pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934.    Yes ☐    No ☒

Indicate by check mark whether the registrant (1) has filed all reports required to be filed by section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days.    Yes     No 

Indicate by check mark whether the registrant has submitted electronically and posted on its corporate Web site, if any, every Interactive Data File required to be submitted and posted pursuant to Rule 405 of RegulationS-T (§232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit and post such files). Yes     No 

Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, or anon-accelerated filer. See definition of “accelerated filer and large accelerated filer” inRule 12b-2 of the Exchange Act. (Check one):

Large accelerated filer      Acceleratedfiler      Non-accelerated filer  ☐

Emerging growth company  ☐

If an emerging growth company that prepares its financial statements in accordance with U.S. GAAP, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards† provided pursuant to Section 13(a) of the Exchange Act.  ☐

Indicate by check mark which basis of accounting the registrant has used to prepare the financial statements included in this filing:

 

U.S. GAAP  

 

International Financial Reporting Standards as issued

by the International Accounting Standards Board  

 

Other  ☐

If “Other” has been checked in response to the previous question, indicate by check mark which financial statement item the registrant has elected to follow.    ☐ Item 17    ☐ Item 18

If this is an annual report, indicate by check mark whether the registrant is a shell company (as defined inRule 12b-2 of the Exchange Act).    Yes ☐    No ☒

Indicate by check mark whether the registrant has filed all documents and reports required to be filed by Sections 12, 13 or 15(d) of the Securities Exchange Act of 1934 subsequent to distribution of securities under a plan confirmed by a court.    Yes     No ☐

 

 

 


EXPLANATORY NOTE

Oi S.A. – In Judicial Reorganization (“Oi”) is filing this Comprehensive Annual Report on Form20-F for the fiscal years ended December 31, 2017 and 2016 (the “Comprehensive Form20-F”) as part of its efforts to become current in its filing obligations under the Securities Exchange Act of 1934, as amended (the “Exchange Act”). As described more fully in “Item 4. Information on the Company—Our Recent History and Development—Our Judicial Reorganization Proceedings,” on June 20, 2016, Oi and six of its wholly-owned direct or indirect subsidiaries filed a joint voluntary petition for judicial reorganization (recuperação judicial) pursuant to the Brazilian Bankruptcy Law with the 7th Corporate Court of the Judicial District of the State Capital of Rio de Janeiro (the “RJ Court”). On June 29, 2016, the RJ Court granted the processing of this judicial reorganization. On December 19 and 20, 2017, a general creditors meeting (the “GCM”) was held to consider approval of the most recently filed judicial reorganization plan. The GCM concluded on December 20, 2017 following the approval of a judicial reorganization plan reflecting amendments to the judicial reorganization plan presented at the GCM as negotiated during the course of the GCM (the “RJ Plan”). On January 8, 2018, the RJ Court entered an order ratifying and confirming the RJ Plan, according to its terms, but modifying certain provisions of the RJ Plan (the “Brazilian Confirmation Order”). The RJ Plan became effective on February 5, 2018 upon the publication of the Brazilian Confirmation Order in the Official Gazette of the State of Rio de Janeiro (Diário Oficial do Estado do Rio de Janeiro).

The completion of the preparation of Oi’s financial statements under U.S. GAAP as of and for the year ended December 31, 2016 required that Oi determine whether the use of a going concern assumption as a basis for the preparation of those financial statements was appropriate, and the effects on the balances of assets, liabilities and on items comprising the statements of income, comprehensive income, changes in shareholders’ equity and cash flows if those financial statements were not prepared under this assumption. Oi’s management was not able to complete the asset impairment testing required under U.S. GAAP and was unable to do so prior to the approval of the RJ Plan on December 20, 2017 as this impairment testing required that Oi’s management complete an enterprise valuation of Oi and its consolidated subsidiaries. Given the ongoing negotiations between Oi and its creditors with respect to the terms of the RJ Plan, Oi’s management was been unable to determine a set of assumptions that were reasonably reliable upon which to prepare an enterprise valuation to support the required impairment testing.

As a result, Oi was unable to determine whether there would be any need to make adjustments in the balances ofnon-financial assets of Oi and its consolidated subsidiaries as of December 31, 2016, as well as in the items of the statements of income, comprehensive income, changes in shareholders’ equity and cash flows for the year then ended, and consequently, Oi’s auditor was unable to express an opinion on those financial statements.

As a result of the approval of the RJ Plan and the subsequent confirmation and ratification of the RJ Plan by the RJ Court, Oi’s management has been able to complete an enterprise valuation of Oi and its consolidated subsidiaries, complete the asset impairment testing required under U.S. GAAP, and determine the adjustments in the balances ofnon-financial assets of Oi and its consolidated subsidiaries as of December 31, 2016, as well as in the items of the statements of income, comprehensive income, changes in shareholders’ equity and cash flows for the year then ended.

The RJ Proceedings prompted us to perform a detailed analysis on the completeness and the accuracy of the judicial deposits and accounting balances of the other assets of the RJ Debtors. As a result, we identified weaknesses in some of our operational and financial reporting controls and procedures. For more information with respect to the identified material weaknesses in Oi’s internal control over financial reporting and the steps that Oi has undertaken to remediate these material weaknesses, see “Item 15. Controls and Procedures.”

Additionally, we determined the need to restate previously issued financial statements and related disclosures to correct errors. Accordingly, we are restating our consolidated financial statements for the year ended December 31, 2015. Restatement adjustments attributable to fiscal year 2014 and previous fiscal years are reflected as a net adjustment to retained earnings as of January 1, 2015

The errors detected and corrected in Oi’s financial statements related to its judicial deposits, its provisions for contingencies, intragroup balances, tax credits and estimates of revenue from services rendered and not yet billed to customers, as described in “Item 5. Operating and Financial Review and Prospects—Financial Presentation and Accounting Policies—Restatement of 2015 Financial Statements” and note 2 of our consolidated financial statements.

In connection with the presentation of financial information as of December 31, 2015, 2014 and 2013 and for the years ended December 31, 2014 and 2013, Oi has restated the financial statements related to those dates and periods to correct the errors included in these previously issued financial statements.

The Comprehensive Form20-F is Oi’s first annual report filed with the Securities and Exchange Commission (the “SEC”) since the filing of its Annual Report on Form20-F for the fiscal year ended December 31, 2015. Included in this Comprehensive Form20-F are Oi’s audited consolidated financial statements as of and for the years ended December 31, 2017 and 2016, which have not been previously filed with the SEC.


TABLE OF CONTENTS

 

   Page 

PRESENTATION OF FINANCIAL AND OTHER INFORMATION

   1 

CAUTIONARY STATEMENT WITH RESPECT TO FORWARD-LOOKINGTOFORWARD-LOOKING STATEMENTS

6
PART I   7 

PART I

Item  1.

Identity of Directors, Senior Management and Advisers

   87 

Item 2.

Offer Statistics and Expected Timetable

   87 

Item 3.

Key Information

   87 

Item 4.

Information on the Company

   4228 

Item 4A.

Unresolved Staff Comments

   10869 

Item  5.

Operating and Financial Review and Prospects

   10870 

Item  6.

Directors, Senior Management and Employees

   163112 

Item  7.

Major Shareholders and Related Party Transactions

   179126 

Item 8.

Financial Information

   188131 

Item 9.

The Offer and Listing

   199140 

Item 10.

Additional Information

   204143 

Item  11.

Quantitative and Qualitative Disclosures about Market Risk

   226169 

Item  12.

Description of Securities Other Than Equity Securities

   228170 
PART II  171 

Item  13.

Defaults, Dividend Arrearages and Delinquencies

   229171 

Item  14.

Material Modifications to the Rights of Security Holders and Use of Proceeds

   229171 

Item 15.

Controls and Procedures

   229171 

Item 16A.

Audit Committee Financial Expert

   232172 

Item 16B.

Code of Ethics

   232172 

Item 16C.

Principal Accountant Fees and Services

   232173 

Item  16D.

Exemptions from the Listing Standards for Audit Committees

   233173 

Item  16E.

Purchases of Equity Securities by the Issuer and Affiliated Purchasers

   233173 

Item  16F.

Change in Registrant’s Certifying Accountant

   233174 

Item 16G.

Corporate Governance

   233174 

Item 16H.

Mine Safety Disclosure

   236176 
PART III  177 

Item 17.

Financial Statements

   237177 

Item 18.

Financial Statements

   237177 

Item 19.

Exhibits

   237177 
SIGNATURES  179 

 

 

i


PRESENTATION OF FINANCIAL AND OTHER INFORMATION

All references herein to “real,” “reais” or “R$” are to the Brazilianreal, the official currency of Brazil. All references to “U.S. dollars,” “dollars” or “US$” are to U.S. dollars.

Financial Statements

We maintain our books and records inreais. Our consolidated financial statements as of December 31, 2019 and 2018 and as of and for the years ended December 31, 2019, 2018 and 2017, and the related notes thereto, which we refer to as our audited consolidated financial statements, are included in this annual report.

We have prepared our audited consolidated financial statements in accordance with the International Financial Reporting Standards, or IFRS, as issued by the International Accounting Standards Board, or the IASB, under the assumption that we will continue as a going concern and in compliance with the legal requirements applicable to a judicial reorganization. Our audited consolidated financial statements as of December 31, 2019 and 2018 and for the years ended December 31, 2019, 2018 and 2017 have been audited in accordance with the Public Company Accounting Oversight Board, or PCAOB, standards.

The RJ Proceedings are aimed at ensuring the continuation of our company as a going concern. This continuity was strengthened with the approval of the RJ Plan and, as a result, the borrowings and financing were novated and the related balances were recalculated under the terms and conditions of the RJ Plan. The continuity of our company as a going concern is ultimately depending on the successful outcome of the RJ Proceedings and the realization of other forecasts of our company.

Our company has been successfully discharging the obligations set forth in the RJ Proceedings and even though there are no indications in this regard, we emphasize that these conditions and circumstances indicate, by their own nature, uncertainties that may affect the success of the RJ Proceedings and possibly cast doubts as to our ability to continue as a going concern. As at December 31, 2019 and after the implementation of the RJ Plan, total shareholders’ equity was R$17,797 million, loss for the year then ended was R$9,095 million, and working capital (consisting of current assets less current liabilities) totaled R$6,157 million. As at December 31, 2018 and after the recognition of the effects of the RJ Plan, total shareholders’ equity was R$22,896 million, profit for the year then ended was R$24,616 million, and working capital totaled R$10,624 million.

Since December 2019, a novel strain of coronavirus(SARS-CoV-2, referred to as“COVID-19”) has spread throughout the world. On January 31, 2020, the World Health Organization announced thatCOVID-19 was a global health emergency and on March 3, 2020, the World Health Organization categorizedCOVID-19 as a pandemic.

As of the date of this annual report, we have not been able to quantify any material impacts related toCOVID-19 and it is too soon to accurately determine the extent of its medium- and long-term impacts on the global and Brazilian economic scenarios. However, as it is not possible yet to predict the duration and effects of this crisis, there is a risk of material impacts on our operations and sales, particularly ourfiber-to-the-home network expansion. For more details see “Item 5. Operating and Financial Review and Prospects—Principal Factors Affecting Our Financial Condition and Results of Operations—Potential Effects of theCOVID-19 Pandemic.”

Additionally, our debt instruments with BNDES contain financial covenants that require Oi to maintain five specified financial ratios, measured on a quarterly basis. Under these debt instruments, BNDES has the right to accelerate the debt if, at the date the financial covenants are tested, we are not in compliance with any two of these ratios. At December 31, 2019, we were in compliance with these financial covenants.

As a result of the depreciation of thereal subsequent to December 31, 2019, partially due to theCOVID-19 pandemic and the public health measures adopted to combat the pandemic in Brazil and internationally, and the related effects on our U.S. dollar-denominated indebtedness and interest expenses, we believed that it was probable that as of March 31, 2020, we would not be in compliance with more than one of these financial ratios. In anticipation of these ratio breaches, on March 30, 2020 we obtained a waiver from BNDES.

For our fiscal year ended December 31, 2010, we included financial statements prepared under IFRS as part of our annual report on Form20-F, applying IFRS 1, “First-time Adoption of International Reporting Standards,” considering that our previous primary GAAP was Brazilian GAAP and that January 1, 2009 was the date of transition to IFRS. Consequently, as we are not an IFRS first-time adopter, we have included a reconciliation from U.S. GAAP to IFRS for the comparative balance sheet (i.e., as of December 31, 2018) and comparative income statement periods preceding the most recent fiscal year (i.e., for the year ended December 31, 2018) in our audited consolidated financial statements to present the changes in the basis of presentation.

We are also required to prepare financial statements in accordance with accounting practices adopted in Brazil, or Brazilian GAAP, which are based on:

the Brazilian Corporate Law (as defined below);

the rules and regulations of the Brazilian Securities Commission (Comissão de Valores Mobiliários), or the CVM, and the Brazilian Federal Accounting Council (Conselho Federal de Contabilidade); and

the accounting standards issued by the Brazilian Accounting Pronouncements Committee (Comitê de Pronunciamentos Contábeis).

Certain Defined Terms

General

Unless otherwise indicated or the context otherwise requires, all references to:

“our company,” “we,” “our,” “ours,” “us” or similar terms are to Oi and its consolidated subsidiaries;

“ADSs” are to Common ADSs and Preferred ADSs;

“Africatel” are to Africatel Holdings B.V., an indirect subsidiary of Oi of which Oi’s wholly-owned subsidiary, Africatel GmbH & Co KG, holds 86% of the equity stock;

“ANATEL” are to the Brazilian National Telecommunications Agency (Agência Nacional de Telecomunicações);

“Bratel” are to Bratel S.à r.l.;

“Brazil” are to the Federative Republic of Brazil;

“Brazilian Corporate Law” are to, collectively, Brazilian Law No. 6,404/76, as amended;

“Brazilian government” are to the federal government of the Federative Republic of Brazil;

“Common ADSs” are to American Depositary Shares, each representing five Common Shares;

“Common Shares” are to common shares of Oi;

“Copart 4” are to Copart 4 Participações S.A. – In Judicial Reorganization, an indirect wholly-owned subsidiary of Oi prior to its merger with and into Telemar in January 2019;

“Copart 5” are to Copart 5 Participações S.A. – In Judicial Reorganization, a direct wholly-owned subsidiary of Oi prior to its merger with and into Oi in March 2019;

“Oi” are to Oi S.A. – In Judicial Reorganization;

“Oi Coop” are to Oi Brasil Holdings Coöperatief U.A. – In Judicial Reorganization, a direct wholly-owned subsidiary of Oi;

“Oi Mobile” are to Oi Móvel S.A. – In Judicial Reorganization, an indirect wholly-owned subsidiary of Oi;

“Pharol” are to Pharol, SGPS, S.A. (formerly known as Portugal Telecom, SGPS, S.A.);

“Preferred ADSs” are to American Depositary Shares, each representing one Preferred Share;

“Preferred Shares” are to preferred shares of Oi;

“PTIF” are to Portugal Telecom International Finance B.V. – In Judicial Reorganization, a direct wholly-owned subsidiary of Oi, which PT Portugal transferred to us in anticipation of our sale of PT Portugal in 2015;

“PT Portugal” are to PT Portugal, SGPS, S.A., which we acquired on May 5, 2014 and sold on June 2, 2015;

“Telemar” are to Telemar Norte Leste S.A. – In Judicial Reorganization, a direct wholly-owned subsidiary of Oi;

“TmarPart” are to Telemar Participações S.A., which, prior to the capital increase of Oi on May 5, 2014, was the direct controlling shareholder of Oi and which merged with and into Oi on September 1, 2015; and

“TNL” are to Tele Norte Leste Participações S.A., a company that was directly controlled by TmarPart prior to its merger with and into Oi on February 27, 2012.

Judicial Reorganization

The following defined terms relate to our global judicial reorganization. For more information, see “Item 4. Information on the Company—Our Recent History and Development—Our Judicial Reorganization Proceedings.” Unless otherwise indicated or the context otherwise requires, all references to:

“ADWs” are to American Depositary Warrants;

“Brazilian Bankruptcy Law” are to Brazilian Law No. 11,101 of June 9, 2005;

“Brazilian Confirmation Date” are to February 5, 2018, the date in which the Brazilian Confirmation Order was published in the Official Gazette of the State of Rio de Janeiro (Diário Oficial do Estado do Rio de Janeiro);

“Brazilian Confirmation Order” are to the order entered by the RJ Court on January 8, 2018, ratifying and confirming the RJ Plan, but modifying certain provisions of the RJ Plan;

“Capitalization of Credits Capital Increase” are to the capital increase of R$10,600,097,221.00 through the issuance of 1,514,299,603 newly issued Common Shares and 116,480,467 Warrants, paid for by conversion of claims of holders of beneficial interests in the bonds issued by Oi, Oi Coop and PTIF that individualized their unsecured claims evidenced by bonds issued by Oi, Oi Coop and PTIF in accordance with the procedures established in the RJ Plan and by the RJ Court with unsecured claims greater than US$750,000.00 (or the equivalent in other currencies) into Common Shares of Oi, pursuant to Section 4.3.3.5 of the RJ Plan;

“Default Recovery” are to the general treatment provided for unsecured credits under the RJ Plan;

“Defaulted Bonds” are to the bonds issued by Oi, Oi Coop and PTIF that were outstanding on the date of the commencement of the RJ Proceedings;

“GCM” are to a General Creditors’ Meeting of creditors of our company recognized by the RJ Court. A GCM was held on December 19 and 20, 2017 to consider and vote on the RJ Plan;

“RJ Court” are to the 7th Commercial Court of the Judicial District of the State Capital of Rio de Janeiro, Brazil. The RJ Court is adjudicating the judicial reorganization proceedings in Brazil involving the RJ Debtors;

“RJ Debtors” are to Oi, Telemar, Oi Mobile, Oi Coop, PTIF, Copart 4 and Copart 5;

“RJ Plan” are to the judicial reorganization plan, as amended, of the RJ Debtors that was filed with the RJ Court and, on December 20, 2017, approved by a significant majority of creditors of each class present at the GCM held on December 19 and 20, 2017;

“RJ Proceedings” are to the Brazilian proceedings for judicial reorganization (recuperação judicial) involving the RJ Debtors that are being adjudicated by the RJ Court, pursuant to a joint voluntary petition for judicial reorganization pursuant to the Brazilian Bankruptcy Law filed by the RJ Debtors with the RJ Court initially on June 20, 2016. On June 29, 2016, the RJ Court granted the processing of the RJ Proceedings of the RJ Debtors; and

“Warrants” are to warrants (bonus de subscrição) to acquire newly issued Common Shares of Oi, which Warrants may distributed in the form of American Depository Warrants, as further described in Section 4.3.3.6 of the RJ Plan.

Financial Restructuring

In June 2016, after considering the challenges arising from our economic and financial situation in connection with the maturity schedule of our financial debts, the threats to our cash flows represented by imminent attachments or freezing of assets in judicial lawsuits, and the urgent need to adopt measures that protect our company, we concluded that filing of a request for judicial reorganization (recuperação judicial) in Brazil would be the most appropriate course of action (1) to preserve the continuity of our offering of quality services to our customers, within the rules and commitments undertaken with ANATEL, (2) to preserve the value of our company, (3) to maintain the continuity of our operations and corporate activities in an organized manner that protects the interests of our company, customers, shareholders and other stakeholders, and (4) to protect our cash and cash equivalents.

On June 20, 2016, Oi, together with the other RJ Debtors, filed a joint voluntary petition for judicial reorganization pursuant to the Brazilian Bankruptcy Law with the RJ Court, pursuant to an urgent measure approved by our board of directors.

On December 19 and 20, 2017, a GCM was held to consider approval of the RJ Plan. This GCM concluded on December 20, 2017 following the approval of the RJ Plan reflecting amendments to the RJ Plan presented at this GCM as negotiated during the course of this GCM.

On January 8, 2018, the RJ Court entered the Brazilian Confirmation Order, ratifying and confirming the RJ Plan, according to its terms, but modifying certain provisions of the RJ Plan. The Brazilian Confirmation Order was published in the Official Gazette of the State of Rio de Janeiro on February 5, 2018, the Brazilian Confirmation Date.

The Brazilian Confirmation Order, according to its terms, is binding on all parties as long as its effects are not stayed. By operation of the RJ Plan and the Brazilian Confirmation Order, the unsecured claims against the RJ Debtors have been novated and discharged under Brazilian law and holders of such claims have received the recoveries set forth in the RJ Plan in exchange for their claims in accordance with the terms and conditions of the RJ Plan. For more information regarding the RJ Proceedings, see “Item 4. Information on the Company—Our Recent History and Development—Our Judicial Reorganization Proceedings.”

During 2018, the restructuring of the RJ Debtor’s financial debt in accordance with the applicable terms and conditions set forth in the RJ Plan was concluded.

In January 2019, we completed a preemptive offering of Common Shares as contemplated by Section 6 of the RJ Plan under which we issued and sold 3,225,806,451 Common Shares for an aggregate purchase price of R$4,000 million.

The Brazilian Bankruptcy Law provides that the RJ Proceedings and the judicial supervision of the RJ Debtors may be terminated on the second anniversary of the Brazilian Confirmation Date if the RJ Court determines that all obligations provided for in the RJ Plan have been satisfied based on the analysis of compliance with the RJ Plan.

On December 6, 2019, we filed a petition with the RJ Court requesting that the judicial supervision of the RJ Debtors not be terminated on February 5, 2020, the second anniversary of the Brazilian Confirmation Date, in order to allow us to continue to execute the RJ Plan and remain focused on our strategic transformation. Notwithstanding the conclusion of the restructuring of the RJ Debtor’s financial debt in accordance with the applicable terms and conditions set forth in the RJ Plan, we presented to the RJ Court circumstances related to the complexity inherent to the magnitude of the RJ Proceedings and the ongoing reforms in the legal-regulatory environment, which we believe require additional measures yet to be implemented under the RJ Proceedings.

On February 27, 2020, we filed a petition with the RJ Court requesting that we be permitted to submit to our creditors for their consideration and deliberation at a new general creditors’ meeting a proposed amendment to the RJ Plan designed to achieve greater operational and financial flexibility for our company to continue with investments and the fulfillment of our strategic plan. At the new general creditors’ meeting, only creditors of the RJ Debtors that held credits and had voting rights at the time of the original GCM and who continued to hold an interest in the debt obligations or equity securities of the RJ Debtors on February 27, 2020 will be entitled to vote.

On March 6, 2020, the RJ Court issued a decision granting our request to hold a new general creditors’ meeting to deliberate on a proposed amendment to the RJ Plan. The RJ Court required that:

the RJ Debtors must submit the proposed amendment to the RJ Plan to the RJ Court on or prior to September 8, 2020; and

the new general creditors’ meeting organized by Escritório de Advocacia Arnoldo Wald e Advogados Associados, the judicial administrator of the RJ Debtors, or the Judicial Administrator, must take place within 60 days from the date of submission of the proposed amendment to the RJ Plan to the RJ Court by the RJ Debtors.

We intend to seek to amend the RJ Plan in order to facilitate asset sales contemplated by our strategic plan, including the potential sale of our mobile business and the proposed sales of othernon-core assets. We continue to discuss the terms of the proposed amendment with various constituencies of our company and can provide no assurances with respect to the specific terms of the proposed amendment that will be presented to the RJ Court.

Market Share and Other Information

We make statements in this annual report about our market share and other information relating to the telecommunications industry in Brazil. We have made these statements on the basis of information obtained from third-party sources and publicly available information that we believe are reliable, such as information and reports from ANATEL, among others. Notwithstanding any investigation that we may have conducted with respect to the market share, market size or similar data provided by third parties or derived from industry or general publications, we assume no responsibility for the accuracy or completeness of any such information.

Rounding

We have made rounding adjustments to reach some of the figures included in this annual report. As a result, numerical figures shown as totals in some tables may not be arithmetic aggregations of the figures that precede them.

CAUTIONARY STATEMENT WITH RESPECT TO FORWARD-LOOKING STATEMENTS

This annual report contains forward-looking statements. Some of the matters discussed concerning our business operations and financial performance include forward-looking statements within the meaning of the U.S. Securities Act of 1933, as amended, or the Securities Act, or the U.S. Securities Exchange Act of 1934, as amended, or the Exchange Act.

Statements that are predictive in nature, that depend upon or refer to future events or conditions or that include words such as “expects,” “anticipates,” “intends,” “plans,” “believes,” “estimates” and similar expressions are forward-looking statements. Although we believe that these forward-looking statements are based upon reasonable assumptions, these statements are subject to several risks and uncertainties and are made in light of information currently available to us.

Many important factors could cause our actual results to differ substantially from those anticipated in our forward-looking statements, including, among other things:

material adverse changes in economic conditions in Brazil or the other countries in which we have operations and investments;

the Brazilian government’s telecommunications policies that affect the telecommunications industry and our business in Brazil in general, including issues relating to the remuneration for the use of our network in Brazil, and changes in or developments of ANATEL regulations applicable to us;

the cost and availability of financing;

any judicial action that overturns or modifies the Brazilian Confirmation Order or declares the RJ Debtors bankrupt under Brazilian law and requires their liquidation;

the effects of intense competition in Brazil and the other countries in which we have operations and investments;

the general level of demand for, and changes in the market prices of, our services;

our ability to implement our corporate strategies in order to expand our customer base and increase our average revenue per user;

political, regulatory and economic conditions in Brazil, notably with respect to inflation, exchange rate fluctuation of thereal,interest rates fluctuation and the political environment in Brazil;

the adverse effects ofCOVID-19, and public health measures adopted to combat the pandemic in Brazil and internationally, on our employees, our business operations (including our retail operations, our network operations, our network maintenance programs and our expansion programs), our third-party vendors and the ability of our customers to pay for services on a timely basis;

the outcomes of legal and administrative proceedings to which we are or become a party;

changes in telecommunications technology that could require substantial or unexpected investments in infrastructure or that could lead to changes in our customers’ behavior; and

other factors identified or discussed under “Item 3. Key Information––Risk Factors.”

Our forward-looking statements are not guarantees of future performance, and our actual results or other developments may differ materially from the expectations expressed in the forward-looking statements. As for forward-looking statements that relate to future financial results and other projections, actual results will be different due to the inherent uncertainty of estimates, forecasts and projections. Because of these uncertainties, potential investors should not rely on these forward-looking statements.

We undertake no obligation to publicly update any forward-looking statement, whether as a result of new information, future events or otherwise.

PART I

ITEM 1.

IDENTITY OF DIRECTORS, SENIOR MANAGEMENT AND ADVISERS

Not applicable.

ITEM 2.

OFFER STATISTICS AND EXPECTED TIMETABLE

Not applicable.

ITEM 3.

KEY INFORMATION

Selected Financial Information

The following selected financial data have been derived from our consolidated financial statements. The selected financial data as of December 31, 2019 and 2018 and for the years ended December 31, 2019, 2018 and 2017 have been derived from our audited consolidated financial statements included in this annual report. The selected financial data as of December 31, 2017 have been derived from our consolidated financial statements that are not included in this annual report. We have not included selected financial data as of or for the years ended December 31, 2016 and 2015 as such information cannot be provided on a restated basis without unreasonable effort or expense.

The following selected financial data should be read in conjunction with our audited consolidated financial statements and the related notes thereto, “Item 5. Operating and Financial Review and Prospects” and “Presentation of Financial and Other Information.”

Oi has not paid any dividends and/or interest attributable to shareholders’ equity since January 1, 2014.

   For the Year Ended December 31, 
   2019  2018  2017 
   (in millions ofreais, except per share amounts
and as otherwise indicated)
 

Income Statement Data:

    

Net operating revenue

  R$20,136  R$22,060  R$23,790 

Cost of sales and services

   (15,315  (16,179  (15,669
  

 

 

  

 

 

  

 

 

 

Gross profit

   4,821   5,881   8,121 

Selling expenses

   (3,548  (3,853  (4,103

General and administrative expenses

   (2,782  (2,739  (3,137

Other operating income (expenses), net

   (1,469  (4,557  (3,243
  

 

 

  

 

 

  

 

 

 

Operating income (loss) before financial expenses, net, and taxes

   (2,977  (5,268  (2,361

Financial expenses, net

   (6,110  26,609   (3,197
  

 

 

  

 

 

  

 

 

 

Income (loss) before taxes

   (9,087  21,341   (5,558

Income tax and social contribution

   (8  3,275   (1,099
  

 

 

  

 

 

  

 

 

 

Net income (loss)

  R$(9,095 R$24,616  R$(6,656
  

 

 

  

 

 

  

 

 

 

Net income (loss) attributable to controlling shareholders

  R$(9,000 R$24,591  R$(6,365

Net income (loss) attributable tonon-controlling shareholders

   (95  24   (291

Net income (loss) applicable to each class of shares(1):

    

Common shares basic and diluted

   (8,765  22,036   (4,896

Preferred shares and ADSs basic and diluted

   (236  2,555   (1,469

Net income (loss) per share:

    

Common shares – basic and diluted

   (1.51  16.39   (9.42

Common ADSs – basic and diluted

   (7.57  81.94   (47.10

Preferred shares and ADSs – basic and diluted

   (1.51  16.39   (9.42

Weighted average shares outstanding (in thousands):

    

Common shares – basic and diluted

   5,788,447   1,344,686   519,752 

Preferred shares – basic and diluted

   155,615   155,915   155,915 

(1)

Basic and diluted earnings per share have been calculated using the “two class method.” See note 22 to our audited consolidated financial statements included in this annual report.

   As of December 31, 
   2019   2018   2017 
   (in millions ofreais) 

Balance Sheet Data:

      

Cash and cash equivalents

  R$2,082   R$4,385   R$6,863 

Short-term investments

   184    202    21 

Trade accounts receivable, less allowance for doubtful accounts

   6,335    6,517    7,367 

Assets held for sale

   4,391    4,923    4,675 

Total current assets

   17,993    21,313    23,748 

Property, plant and equipment, net

   38,911    28,426    26,989 

Non-current judicial deposits

   6,651    7,019    8,290 

Intangible assets, net

   3,998    6,948    8,351 

Total assets

   71,892    65,438    68,639 

Short-term borrowings and financing (including current portion of long-term debt)

   326    673    54,515 

Short-term leases payables

   1,510         

Short-term trade payables

   4,794    5,024    4,924 

Liabilities of assets held for sale

   494    527    354 

Total current liabilities

   11,836    10,689    67,892 

Long-term borrowings and financing

   17,900    15,777     

Long-term leases payables

   6,640         

Total liabilities

   54,095    42,542    82,152 

Share capital

   32,539    32,038    21,438 

Shareholders’ equity

   17,797    22,896    (13,513

Risk Factors

You should consider the following risks as well as the other information set forth in this annual report when evaluating an investment in our company. In general, investing in the securities of issuers in emerging market countries, such as Brazil, involves a higher degree of risk than investing in the securities of issuers in the United States. Additional risks and uncertainties not currently known to us, or those that we currently deem to be immaterial, may also materially and adversely affect our business, results of operations, financial condition and prospects. Any of the following risks could materially affect us. In such case, the market price of the Common Shares, Preferred Shares and ADSs could be adversely affected.

Risks Relating to the Brazilian Telecommunications Industry and Regulatory Environment

The Brazilian telecommunications industry is highly regulated. Changes to these regulations have and may continue to adversely impact our business.

The Brazilian telecommunications industry is highly regulated by ANATEL. ANATEL regulates, among other things, rates, quality of service and universal service goals, as well as competition among telecommunications service providers. Changes in laws and regulations, grants of new concessions, authorizations or licenses or the imposition of additional universal service obligations, among other factors, may adversely affect our business, financial condition and results of operations. For more information, see “Item 4. Information on the Company—Regulation of the Brazilian Telecommunications Industry.”

We cannot predict whether ANATEL or the Brazilian government will adopt these or other telecommunications sector policies in the future, or the consequences of such policies on our business or the business of our competitors. In the event that any modification of the regulatory scheme or new regulations applicable to our company are adopted that increase the costs of compliance to our company, whether through capital expenditure requirements, increased service requirements, increased costs for renewal of our authorizations and licenses, increased exposure to regulatory penalties or otherwise, these modifications and regulations could have a material adverse effect on our business, financial condition and results of operations.

Our concession agreements and authorizations contain certain obligations, and our failure to comply with these obligations may result in various fines and penalties being imposed on us by ANATEL.

Our local fixed-line and domestic long-distance concession agreements in Brazil contain terms reflecting the General Plan of Universal Service Goals (Plano Geral de Metas de Universalização), or the PGMU, the Quality Management Regulations (Regulamento de Gestão da Qualidade), or the RGQ, which was adopted by ANATEL in June 2013, and was partially superseded by the Quality of Telecommunications Services Regulation (Regulamento de Qualidade dos Serviços de Telecomunicações), or the RQUAL, in December 2019, and other regulations adopted by ANATEL, the terms of which could affect our financial condition and results of operations. Our local fixed-line concession agreements in Brazil also require us to meet certain network expansion, quality of service and modernization obligations in each of the Brazilian states in our service areas. In the event of noncompliance with ANATEL targets in any one of these states, ANATEL can establish a deadline for achieving the targeted level of such service, impose penalties and, in extreme situations, terminate the applicable concession agreement for noncompliance with our quality and universal service obligations. See “Item 4. Information on the Company—Regulation of the Brazilian Telecommunications Industry—Our Services—Fixed-Line Telephone Services.”

In addition, our authorizations to provide personal mobile services contain certain obligations requiring us to meet network scope and quality of service targets. If we fail to meet these obligations, we may be fined by ANATEL until we are in full compliance with our obligations and, in extreme circumstances, our authorizations could be revoked by ANATEL. See “Item 4. Information on the Company—Regulation of the Brazilian Telecommunications Industry—Our Services—Mobile Telephone Services.”

On an almost weekly basis, we receive inquiries from ANATEL requiring information from us on our compliance with the various service obligations imposed on us by our concession agreements. If we are unable to respond satisfactorily to those inquiries or comply with our service obligations under our concession agreements, ANATEL may commence administrative proceedings in connection with such noncompliance. We have received numerous notices of commencement of administrative proceedings from ANATEL, mostly due to our inability to achieve certain targets established in the PGMU and the RGQ. For more information, see “Item 8. Financial Information—Legal Proceedings—Civil Claims Relating to Oi S.A. and Our Brazilian Operations—Administrative Proceedings.”

Our concession agreements in Brazil are subject to periodic modifications by ANATEL, and we cannot assure you that the modifications to these concession agreements will not have adverse effects on our company.

We provide fixed-line telecommunications services in our Brazilian service areas pursuant to concession agreements with the Brazilian government. These concession agreements expire on December 31, 2025 and may be amended by the parties every five years prior to the expiration date. In connection with each five-year amendment, ANATEL has the right, following public consultations, to impose new terms and conditions in response to changes in technology, competition in the marketplace and domestic and international economic conditions. Under their existing terms, our concession agreements may be amended by December 2020 at the latest.

We cannot assure you that any future amendments to our concession agreements will not impose requirements on our company that will require us to undertake significant capital expenditures or will not modify the rate-setting procedures applicable to us in a manner that will significantly reduce the net operating revenue that we generate from our Brazilian fixed-line businesses. If the amendments to our Brazilian concession agreements have these effects, our business, financial condition and results of operations could be materially adversely affected.

We cannot assure you that we will be able to convert our concessions into authorizations or renew our concessions in a timely or cost-effective manner.

On October 3, 2019, the President of Brazil signed Law No. 13,879, which amended the Brazilian General Telecommunications Law (Lei Geral das Telecomunicações), or the General Telecommunications Law, to allow, among other things, providers of fixed-line telecommunications services operating under a concession in the public regime to convert their concessions into authorizations to operate in the private regime and thereby eliminate a number of obligations currently imposed by the concession regime. In exchange, providers may be required to assume obligations to make additional investments in their networks, primarily related to the expansion of broadband services. The cost of the additional investments in exchange for the elimination of such obligations, would be subject to discussion between the parties, with ANATEL having the ability to make the final valuation. In addition, the new law permits providers to renew their concession for indefinite additional20-year periods, whereas previously only one20-year renewal period was allowed, provided that at least 30 months prior to each expiration date, the providers have complied with the obligations required of them under the applicable concession. Prior to the passage of Law No. 13,879, our concession agreements would have expired in 2025 without the possibility of renewal. In February 2020, ANATEL proposed regulations to implement Law No. 13,879, including the rules that will govern the conversion of concessions into authorizations. These proposed regulations are subject to a public consultation period that is expected to expire on April 30, 2020. We cannot predict when and to what extent these regulations will be adopted. Once these regulations are adopted, we expect that we will be able to migrate our public regime concessions into private-regime authorizations or renew our concessions, which would otherwise expire on December 31, 2025. However, as of the date of this annual report, we have not decided which option to pursue and cannot predict the cost of pursuing any of these options. For more information about Law No. 13,879, see “Item 4. Information on the Company—Regulation of the Brazilian Telecommunications Industry—Public Regime—Amendments to the General Telecommunications Law” and “Item 4. Information on the Company—Regulation of the Brazilian Telecommunications Industry—Our Services—Fixed-Line Telephone Services.”

If we are not able to convert our concessions into authorizations or renew our concessions prior to the expiration of our existing concessions, we may be able to participate in competitive auctions for new concessions that the Brazilian government may choose to conduct. However, our existing fixed-line and domestic long-distance concession agreements will not entitle us to preferential treatment in these auctions, and we may not be able to secure new concessions for our existing service areas in any future auctions or such concessions may be on less favorable terms than our current concessions. In such cases, our business, financial condition and results of operations would be materially adversely affected.

The mobile telecommunications industry and participants in this industry, including us, may be required to adopt an extensive program of field measurements of radio frequency emissions and be subject to further regulation and/or claims based on concerns regarding potential health problems and interfere with medical devices.

Media and other entities have suggested that the electromagnetic emissions from mobile handsets and base stations may cause health problems. If consumers harbor health-related concerns, they may be discouraged from using mobile handsets. These concerns could have an adverse effect on the mobile telecommunications industry and, possibly, expose mobile services providers to litigation. We cannot assure you that further medical research and studies will refute a link between the electromagnetic emissions of mobile handsets and base stations, including on frequency ranges we use to provide mobile services, and these health concerns. Government authorities could increase regulation on electromagnetic emissions of mobile handsets and base stations, which could have an adverse effect on our business, financial condition and results of operations. The expansion of our network may be affected by these perceived risks if we experience problems in finding new sites, which, in turn, may delay the expansion and may affect the quality of our services.

In July 2002, ANATEL enacted regulations that limit emission and exposure for fields with frequencies between 9 kHz and 300 GHz. In May 2009, Law No. 11,934 was enacted, which established the need for field measurements by telecommunications service providers of all radio-communication transmitting stations every five years with respect to emission and exposure to these fields. In September 2018, ANATEL published Resolution No. 700/2018, a regulation pursuant to Law No. 11,934 that makes field measurements mandatory by telecommunication service providers of all radio-communication transmission stations every five years beginning in 2019. In January 2019, ANATEL passed Act No. 458/2019 regarding the technical requirements of Resolution No. 700/2018. However, Act No. 458/2019 is not yet in full force because the measurement parameters have not yet been defined, and ANATEL has had difficulties implementing internal systems to monitor compliance. We are still evaluating the scope of the technical and financial impact of these new regulations on our company, as ANATEL has not yet defined all of the relevant technical requirements related to these regulations as of the date of this annual report.

Companies in the Brazilian telecommunication industry, including us, may be harmed by restrictions regarding the installation of new antennas for mobile services.

As of the date of this annual report, there are approximately 250 municipal laws in Brazil that limit the installation of new antennas for mobile service, which has been a barrier to the expansion of mobile networks. Those laws are meant to regulate issues related to zoning and the alleged effects of the radiation and radiofrequencies of the antennas. The federal law, that establishes new guidelines to create a consolidated plan for the installation of antennas was approved in 2015, however, it is still pending specific regulation. Despite the federal initiative, as long as the municipal laws remain unchanged, the risk of noncompliance with regulations and of having services of limited quality in certain areas continues to exist, which could materially and adversely affect our business, results of operations and financial condition.

Additional antenna installation is also limited as a result of concerns that radio frequency emissions from base stations may cause health problems. See “—The mobile telecommunications industry and participants in this industry, including us, may be required to adopt an extensive program of field measurements of radio frequency emissions and be subject to further regulation and/or claims based on concerns regarding potential health problems and interfere with medical devices.”

The telecommunications industry is subject to frequent changes in technology. Our ability to remain competitive depends on our ability to implement new technology, and it is difficult to predict how new technology will affect our business.

Companies in the telecommunications industry must adapt to rapid and significant technological changes that are usually difficult to anticipate. The mobile telecommunications industry in particular has experienced rapid and significant technological development and frequent improvements in capacity, quality and data-transmission speed. We expect that new products and technologies will emerge and that existing products and technologies will be further developed. For example, ANATEL is expected to conduct auctions for radiofrequencies in the 5G spectrum during 2020. The advent of new products and technologies could have a variety of consequences. Our future success depends on our ability to anticipate and adapt in a timely manner to technological changes. Technological changes may render our equipment, services and technology obsolete or inefficient, which may adversely affect our competitiveness or require us to increase our capital expenditures in order to maintain our competitive position. These new products and technologies may reduce the price of our services by providing lower-cost alternatives and the creation of new digital services.

For example, personal mobility service providers in Brazil are experiencing increasing competition fromover-the-top, or OTT, providers, which provide content (such as WhatsApp, Skype and YouTube) over an internet connection rather than through a service provider’s network. OTT providers are becoming increasingly competitive as customers shift from mobile voice and SMS communications to internet-based voice and data communications through computers and smartphone or tablet applications. In addition, as providers of fixed and mobile telecommunications services, we face more legal, regulatory and tax barriers than providers of OTT services, increasing our costs in relation to these provides and preventing us from being able to fully compete with them.

We may not obtain the expected benefits of our investments if more advanced technologies are adopted by the market. Even if we adopt new technologies in a timely manner as they are developed, the cost of such technology may exceed the benefit to us, and we cannot assure you that we will be able to maintain our level of competitiveness.

Our operations depend on our ability to maintain, upgrade and operate efficiently our accounting, billing, customer service, information technology and management information systems and to rely on the systems of other carriers underco-billing agreements.

Our success largely depends on the continued and uninterrupted performance of our controls, network technology systems and of certain hardware. Our technical infrastructure (including our network infrastructure for mobile telecommunications services) is vulnerable to damage or interruption from information and telecommunication technology failures, power loss, floods, windstorms, fires, terrorism, intentional wrongdoing, human error and similar events. Our controls are dependent, not exclusively, on these technological systems and are also subject to interruptions and failures. Unanticipated problems with our controls, or at our facilities, system failures, hardware or software failures, computer viruses or hacker attacks could affect the quality of our services and cause service interruptions. Any of these occurrences could result in reduced user traffic and reduced revenue and could harm our levels of customer satisfaction, our reputation and compliance with certain of our regulatory obligations.

Sophisticated information and processing systems are vital to our growth and our ability to monitor costs, render monthly invoices for services, process customer orders, provide customer service and achieve operating efficiencies. We cannot assure you that we will be able to operate successfully and upgrade our accounting, information and processing systems or that these systems will continue to perform as expected. We have entered intoco-billing agreements with each long-distance telecommunications service provider that is interconnected to our networks in Brazil to include in our invoices the long-distance services rendered by these providers, and these providers have agreed to include charges owed to us in their invoices. Any failure in our accounting, information and processing systems, or any problems with the execution of invoicing and collection services by other carriers with whom we haveco-billing agreements, could impair our ability to collect payments from customers and respond satisfactorily to customer needs, which could adversely affect our business, financial condition and results of operations.

We face various cyber-security risks that, if not adequately addressed, could have an adverse effect on our business.

We face various cyber-security risks that could result in business losses, including but not limited to contamination (whether intentional or accidental) of our networks and systems by third parties with whom we exchange data, equipment failures or unauthorized access to and loss of confidential customer, employee and/or proprietary data by persons inside or outside of our organization. We are also exposed to cyber attacks causing systems degradation or service unavailability, the penetration of our information technology systems and platforms byill-intentioned third parties, and infiltration of malware (such as computer viruses) into our systems.

The risks of cyber attacks has been exacerbated as a result of measures that we have adopted to combat theCOVID-19 pandemic, principally the institution of a “work-from-home” policy for our employees. Because our managers and employees have access to our information systems from their remote locations, the demands on our security systems have increased. Although we have implemented measures to prevent unauthorized access to our systems through the compromise of these remote access points, we cannot assure you that perpetrators of cyber attacks will be prevented from accessing our information systems in all cases.

Cyber attacks against companies have increased in frequency, scope and potential harm in recent years. Further, the perpetrators of cyber attacks are not restricted to particular groups or persons. These attacks may be committed by company employees or third parties operating in any region, including jurisdictions where law enforcement measures to address such attacks are unavailable or ineffective. We may not be able to successfully protect our operational and information technology systems and platforms against such threats. Further, as cyber attacks continue to evolve, we may incur significant costs in the attempt to modify or enhance our protective measures or investigate or remediate any vulnerability.

The inability to operate our networks and systems as a result of cyber attacks, even for a limited period of time, may result in significant expenses to us and/or a loss of market share to other telecommunications providers. The costs associated with a major cyber attack could include expensive incentives offered to existing customers and business partners to retain their business, increased expenditures on cyber-security measures and the use of alternate resources, lost revenues from business interruption and litigation. If we are unable to adequately address these cyber-security risks, our operating network and information systems could be compromised, which could have an adverse effect on our business, financial condition and results of operations.

Risks Relating to Our Company

Our debt instruments contain covenants that could restrict our financing and operating flexibility and have other adverse consequences.

As of December 31, 2019, we had total outstanding borrowings and financing of R$31,642 million, excluding the fair value adjustment to our borrowings and financing and debt issuance costs, and R$18,227 million, after giving effect to the fair value adjustment and debt issuance costs. In addition, in February 2020, an investor subscribed to an aggregate amount of R$2,500 million of Oi Mobile’snon-convertible debentures. We are subject to certain financial covenants under the instruments that govern our indebtedness that limit our ability to incur additional debt. The level of our consolidated indebtedness and the requirements and limitations imposed by these debt instruments could adversely affect our financial condition or results of operations. In particular, the terms of some of these debt instruments restrict or may restrict our ability, and the ability of our subsidiaries, to:

incur or guarantee additional debt;

grant liens over or pledge assets;

sell or dispose of assets;

merge or consolidate with another company;

pay dividends or distributions on capital stock or repurchase capital stock; and

make certain acquisitions, mergers and consolidations.

These covenants could limit our ability to plan for or react to market conditions or to meet our operational or capital needs, which could reduce future net operating revenue and adversely affect our cash flows and profitability. Our ability to comply with these covenants may be affected by events beyond our control, and we may have to curtail some operations to maintain compliance. As of December 31, 2019, we were in full compliance with our financial covenants under our financial instruments.

In addition, the failure of Oi and our restricted subsidiaries to comply with these covenants could result in a default under our debt agreements, which could permit the holders to accelerate our obligation to repay the debt and may be cross-defaulted to other debt. Our assets or cash flow may not be sufficient to fully repay borrowings under our outstanding debt agreements if accelerated upon an event of default, and there is no guarantee that we would be able to repay, refinance or restructure the payments on those debt agreements.

Furthermore, our debt instruments with BNDES contain financial covenants that require Oi to maintain five specified financial ratios, measured on a quarterly basis. Under these debt instruments, BNDES has the right to accelerate the debt if, at the date the financial covenants are tested, we are not in compliance with any two of these ratios. At December 31, 2019, we were in compliance with these financial covenants. As a result of the depreciation of thereal subsequent to December 31, 2019, partially due to theCOVID-19 pandemic and the public health measures adopted to combat the pandemic in Brazil and internationally, and the related effects on our U.S. dollar-denominated indebtedness and interest expenses, we believed that it was probable that as of March 31, 2020, we would not be in compliance with more than one of these financial ratios. In anticipation of these ratio breaches, on March 30, 2020 we obtained a waiver from BNDES. The cross-default or cross-acceleration clauses in the instruments governing our other indebtedness (other than Oi Mobile’snon-convertible debentures) provide that an event of default under our debt instruments with BNDES do not trigger an event of default under our other indebtedness or enable the creditors under other indebtedness to accelerate that indebtedness.

Under the RJ Plan, until February 5, 2023, we are required to apply an amount equivalent to 100% of the net revenue from our sale of assets in excess of US$200 million to investments in our activities. Beginning on February 5, 2024, we are required to allocate to the repayment of debt instruments representing recoveries under the RJ Plan on an annual basis an amount equivalent to 70% of the amount by which (1) our cash and cash equivalents and financial investments at the end of each fiscal year exceeds (2) the greater of (a) 25% of our operating expenses and capital expenses for that fiscal year, and (b) R$5,000 million, subject to adjustment in the event that we conclude any capital increases. The cash required to make these repayments will reduce the amount available to us to make capital expenditures.

The RJ Plan permits us to borrow up to R$2 billion under new export credit facilities, as described under “Item 5. Operating and Financial Review and Prospects—Liquidity and Capital Resources.” This debt may be denominated inreais or in foreign currencies. Accordingly, we may incur interest expenses and foreign exchange gains and losses in connection with this new debt. A significant increase in any of these interest rates could adversely affect our financial expenses and negatively affect our overall financial performance.

If the Brazilian Confirmation Order is overturned or modified, the RJ Debtors may be declared bankrupt under Brazilian law and liquidated.

On June 20, 2016, Oi, together with the other RJ Debtors, filed a joint voluntary petition for judicial reorganization pursuant to the Brazilian Bankruptcy Law with the RJ Court, pursuant to an urgent measure approved by our board of directors. On December 19 and 20, 2017, a GCM was held to consider approval of the most recently filed judicial reorganization plan. This GCM concluded on December 20, 2017 following the approval of the RJ Plan reflecting amendments to the judicial reorganization plan presented at this GCM as negotiated during the course of this GCM. On January 8, 2018, the RJ Court entered the Brazilian Confirmation Order, ratifying and confirming the RJ Plan. The Brazilian Confirmation Order was published in the Official Gazette of the State of Rio de Janeiro on February 5, 2018, the Brazilian Confirmation Date. For more information with respect to the RJ Proceedings, see “Item 4. Information on the Company—Our Recent History and Development—Our Judicial Reorganization Proceedings.”

The Brazilian Confirmation Order, according to its terms, is currently binding on all parties, although it is subject to six pending appeals with no suspensive effect attributed to those appeals. By operation of the RJ Plan and the Brazilian Confirmation Order, provided that the Brazilian Confirmation Order is not overturned or altered as a result of the pending appeals filed against it by certain creditors, the unsecured claims against the RJ Debtors have been novated and discharged under Brazilian law and holders of such claims are entitled only to receive the recoveries set forth in the RJ Plan in exchange for their claims in accordance with the terms and conditions of the RJ Plan.

If the Brazilian Confirmation Order is overturned or modified and, as a result, the RJ Debtors are declared bankrupt, which under Brazilian law is generally followed by a liquidation of the debtors’ assets, the rights and guarantees of the creditors recognized by the RJ Court will be restored under the original terms as if the RJ Plan had never been approved, net of amounts validly received pursuant to the RJ Plan, in accordance with Brazilian Bankruptcy Law. A modification of the Brazilian Confirmation Order may lead to a breach of the RJ Plan by the RJ Debtors. In case of breach of the RJ Plan by the RJ Debtors, creditors will be entitled to (1) approve a modification to the RJ Plan at a meeting of creditors complying with the quorum requirements established in the Brazilian Bankruptcy Law, or (2) seek to have the RJ Debtors adjudicated as bankrupt by the RJ Court.

We are subject to numerous legal and administrative proceedings, which could adversely affect our business, results of operations and financial condition.

We are subject to numerous legal and administrative proceedings. It is difficult to quantify the potential impact of these legal and administrative proceedings. We classify our risk of loss from legal and administrative proceedings as “probable,” “possible” or “remote.” We make provisions for probable losses but do not make provisions for possible and remote losses.

As of December 31, 2019, we had provisioned R$5,252 million for probable losses relating to various tax, labor and civil legal and administrative proceedings against us. As of December 31, 2019, we had claims against us of R$28,416 million in tax proceedings, R$798 million in labor proceedings and R$1,668 million in civil proceedings with a risk of loss classified as “possible” for which we had made no provisions. We are not required to disclose or record provisions for proceedings in which our management judges the risk of loss to be remote. However, the amounts involved in certain of the proceedings in which we believe our risk of loss is remote could be substantial. Consequently, our losses could be significantly higher than the amounts for which we have recorded provisions.

If we are subject to unfavorable decisions in any legal or administrative proceedings and the losses in those proceedings significantly exceed the amount for which we have provisioned or involve proceedings for which we have made no provision, our results of operations and financial condition may be materially adversely affected. Even for the amounts recorded as provisions for probable losses, a judgment against us would have an effect on our cash flow if we are required to pay those amounts. Unfavorable decisions in these legal proceedings may, therefore, reduce our liquidity and adversely affect our business, financial condition and results of operations. For a more detailed description of these proceedings, see “Item 8. Financial Information—Legal Proceedings.”

We have indemnification obligations with respect to the PT Exchange Agreement and the PT Portugal disposition that could materially adversely affect our financial position.

In the exchange agreement, or the PT Exchange Agreement, that we entered into with Pharol under which we transferred defaulted commercial paper of Rio Forte Investments S.A., or Rio Forte, to Pharol in exchange for the delivery to our company of Common Shares and Preferred Shares as described under “Item 7. Major Shareholders and Related Party Transactions—Major Shareholders—PT Option Agreement,” we agreed to indemnify Pharol against any loss arising from (1) Pharol’s contingent or absolute tax or anti-trust obligations in relation to the assets contributed to our company in the Oi capital increase in connection with which we acquired PT Portugal from Pharol in May 2014 and (2) Pharol’s management activities, with reference to acts or triggering events occurring on or prior to May 5, 2014, excluding any losses incurred by Pharol as a result of the financial investments in the Rio Forte commercial paper and the acquisition of the Rio Forte commercial paper from Oi under the PT Exchange Agreement.

In the share purchase agreement under which we sold PT Portugal in the PT Portugal disposition, we agreed to indemnify Altice Portugal for breaches of our representations and warranties under the share purchase agreement, subject to certain customary procedural and financial limitations. There can be no assurance that we will not be subject to significant claims under these indemnification provisions and if we are subject to such claims under these indemnification provisions, we could be required to pay significant amounts, which would have an adverse effect on our financial condition.

In the PT Ventures Share Purchase Agreement under which we sold PT Ventures to Sociedade Nacional de Combustíveis de Angola, Empresa Pública – Sonangol E.P., or Sonangol, we agreed to indemnify Sonangol for breaches of our representations and warranties under the PT Ventures Share Purchase Agreement, subject to certain customary procedural and financial limitations. There can be no assurance that we will not be subject to significant claims under these indemnification provisions and if we are subject to such claims under these indemnification provisions, we could be required to pay significant amounts, which would have an adverse effect on our financial condition.

We are subject to credit risks with respect to our customers. If we are unable to limit payment delinquencies by our customers, or if delinquent payments by our customers increase, our financial condition and results of operations could be adversely affected.

Our business significantly depends on our customers’ ability to pay their bills and comply with their obligations to us. During 2019, we recorded provisions for doubtful accounts in the amount of R$489 million, or 2.4% of our net operating revenue, primarily due to subscribers’ delinquencies. As of December 31, 2019, our provision for doubtful accounts was R$774 million.

ANATEL regulations allow us to implement certain policies to reduce customer defaults, such as service restrictions or limitations on the types of services provided based on a subscriber’s credit record. If we are unable to successfully implement policies to limit delinquencies of our Brazilian subscribers or otherwise select our customers based on their credit records, persistent subscriber delinquencies and bad debt will continue to adversely affect our operating and financial results.

In addition, if the Brazilian economy declines due to, among other factors, a reduction in the level of economic activity, an increase in inflation or an increase in domestic interest rates, a greater portion of our customers may not be able to pay their bills on a timely basis. For example, although do not have sufficient experience with the effects of the public health measures adopted in Brazil in response to theCOVID-19 pandemic to reliably estimate the quantitative effects of these measures, we expect that these public health measures will have significant impacts on the income and purchasing power of many of our subscribers, particularlylow-income subscribers and SMEs, some of whom may cease operations. Any increase in expected losses on trade receivables would adversely affect our financial condition and results of operations.

We are dependent on key personnel and the ability to hire and retain additional personnel.

We believe that our success will depend on the continued services of our senior management team and other key personnel. Our management team is comprised of highly qualified professionals, with extensive experience in the telecommunications industry. The loss of the services of any of our senior management team or other key employees could adversely affect our business, financial condition and results of operations. We also depend on the ability of our senior management and key personnel to work effectively as a team.

Our future success also depends on our ability to identify, attract, hire, train, retain and motivate highly skilled technical, managerial, sales and marketing personnel. Competition for such personnel is intense, and we cannot guarantee that we will successfully attract, assimilate or retain a sufficient number of qualified personnel. Failure to retain and attract the necessary technical, managerial, sales and marketing and administrative personnel could adversely affect our business, financial condition and results of operations.

The outcome of Operation Mine Map, a criminal investigation being conducted by Brazilian authorities that involves historical agreements of our company with certain entities, and any further investigations that may be commenced related to these agreements, could have a material adverse effect on our company.

On December 10, 2019, the Brazilian Federal Police launched Operation Mine Map (OperaçãoMapa da Mina). One of the main targets of Operation Mine Map was Fábio da Silva, son of former president Luiz Ignácio Lula da Silva. The subject of the investigation includes payments made by us to two groups of companies, Gamecorp and Grupo Gol. Brazilian authorities allege that these payments were made in exchange for benefits from the Brazilian government. In connection with the investigation, our headquarters and some other buildings in the States of São Paulo and Rio de Janeiro and in Brasília were searched and documents were seized relating to our business with Gamecorp and Grupo Gol.

We have been cooperating with Brazilian authorities involved in Operation Mine Map and have provided information and documents. We have not been notified that we are a target of any investigation relating to Operation Mine Map. None of our current executive officers or members of our board of directors were involved in our historical relationships with Gamecorp and Grupo Gol.

We cannot predict when the Operation Mine Mapinvestigation will be completed or the results of such investigation, including whether any litigation or enforcement action will be brought against us or the outcome or impact of any resulting litigation or enforcement action, nor can we predict any potential actions that may be taken by the relevant authorities. Any adverse development in the Operation Mine Mapinvestigation could subject us to potential fines or penalties under applicable law, materially adversely affect our public reputation, and could have a material adverse effect on us, including: (1) threatening our ability to obtain new financing, which could impair our ability to operate our business; and (2) shifting management’s focus to these matters, which could harm our ability to meet our strategic objectives. Additionally, while we have taken, and are continuing to take, measures to enhance our compliance programs, which are intended to assist us in detecting and preventing bribery and corruption, there can be no assurance that these efforts will enable us to detect or prevent all such activities.

We could be adversely affected by violations of anti-corruption laws and regulations.

We are required to comply with Brazilian anti-corruption laws and regulations, including Brazilian Law No. 12,846/2013, or the Brazilian Anti-Corruption Law, as well as anti-corruption laws and regulations in other jurisdictions, including the U.S. Foreign Corrupt Practices Act of 1977, or the FCPA.

The Brazilian Anti-Corruption Law, the FCPA and similar anti-corruption laws in other jurisdictions generally prohibit companies and their intermediaries from making improper payments to government officials or other persons for the purpose of obtaining or retaining business. Recent years have seen a substantial increase in anti-corruption law enforcement activity, with more frequent and aggressive investigations and enforcement proceedings by both the U.S. Department of Justice and the U.S. Securities and Exchange Commission, or SEC, increased enforcement activity bynon-U.S. regulators, and increases in criminal and civil proceedings brought against companies and individuals. Our policies mandate compliance with these anti-corruption laws. We operate, through our businesses, in countries that are recognized as having governmental and commercial corruption. We cannot assure you that our internal control policies and procedures will protect us from reckless or criminal acts committed by our employees, the employees of any of our businesses, or third party intermediaries. In the event that we believe or have reason to believe that our employees or agents have or may have violated applicable anti-corruption laws, including the FCPA, we may be required to investigate or have outside counsel investigate the relevant facts and circumstances, which can be expensive and require significant time and attention from senior management. Violations of these laws may result in criminal or civil sanctions, inability to do business with existing or future business partners (either as a result of express prohibitions or to avoid the appearance of impropriety), injunctions against future conduct, profit disgorgements, disqualifications from directly or indirectly engaging in certain types of businesses, the loss of business permits or other restrictions which could disrupt our business and have a material adverse effect on our business, financial condition, results of operations or liquidity.

Risks Relating to Our Operations

We face significant competition in the Brazilian market and increasing competition from other services, which may adversely affect our results of operations.

We face increasing competition throughout Brazil from other telecommunications service providers in each of our core service businesses. In our Residential Services business, we compete with other fixed-line voice service providers, primarily Claro S.A., or Claro, a subsidiary of América Móvil S.A.B. de C.V., and Telefônica Brasil S.A., a subsidiary of Telefónica S.A., or Telefônica Brasil. In addition to Claro and Telefônica Brasil, our Residential Services business competes for broadband subscribers with a myriad of smaller local and regional broadband services providers. Finally, our Residential Services business competes forPay-TV broadband subscribers with Claro and SKY Brasil Serviços Ltda., or SKY, and Telefônica Brasil. In our Personal Mobility Services business, we compete with Telefônica Brasil, Claro, and TIM Participações S.A., a subsidiary of Telecom Italia S.p.A., or TIM. In our Business to Business, or B2B, Services business, we compete with all of these competitors for small- andmedium-sized enterprise, or SME, and corporate subscribers (including governmental entities) for our fixed-line and mobile services.

Our primary competitors, Telefônica Brasil, TIM and Claro are each controlled by multinational companies that may have more significant financial and marketing resources, and greater abilities to access capital on a timely basis and on more favorable terms, than our company.

As a result of competition from mobile services, we expect (1) the number of our fixed lines in service to continue to decline as some of our customers eliminate their fixed-line services in favor of mobile services, and (2) the use of existing fixed lines for making voice calls to decline, as customers replace fixed-line calls in favor of calls on mobile phones as a result of the emergence of“all-net” plans, which allow a customer to make calls to any fixed-line or mobile device of any operator for a flat monthly fee. The reduction in the number of our fixed lines in service has negatively affected and is likely to continue to negatively affect our net operating revenue and margins.

The primary drivers of competition in the broadband industry are stability and quality of the service, speed and price, with discounts typically offered in the form of bundled services. Claro and Telefônica Brasil each offer broadband services at higher speeds than ours and both offer integrated voice, broadband andPay-TV services, typically as bundles, to the residential services market through a single network infrastructure. In addition, an increasing number of small local and regional providers are competing in the broadband space offeringfiber-to-the-home, or FTTH, at competitive prices. Future offerings by our competitors that are aggressively priced or that offer additional services could have an adverse effect on our net operating revenue and our results of operations.

We offerPay-TV services throughout the regions in which we provide residential services. ThePay-TV market in Brazil has been facing a steady drop in the number of subscribers since 2015 as a result of the financial crisis, piracy, and an increase in the cord-cutting effect resulting from more widespread use of OTT services in Brazil, such as Netflix, Amazon Prime Video, HBO Go and others.

We and each of our principal competitors in the mobile telecommunications market offer Universal Mobile Telecommunications System (UMTS), or 3G, and our Long Term Evolution (LTE), or 4G, mobile telecommunications network technology. Our competitors have a much larger coverage footprint (in terms of cities covered) than we do both in 3G and 4G. In addition, the cost of maintaining our revenue share in this market may increase and in the future we may incur higher advertising and other costs as we attempt to maintain or expand our market presence. As mobile interconnection, or MTR, tariffs have declined in recent years, a trend towards SIM card consolidation has developed, reversing the trend of customers using multiple SIM cards to participate inon-net calling plans offered by multiple service providers; this trend has resulted, and may continue to result in, a decline in the size of our customer base. Acquiring each additional personal mobility customer entails costs, including sales commissions and marketing costs. Recovering these costs depends on our ability to retain such customers. Therefore, high rates of customer churn could have a material adverse effect on the profitability of our Personal Mobility Services business. During the year ended December 31, 2019, the average monthly churn rate of our Personal Mobility Services business, representing the number of subscribers whose service was disconnected during each month, whether voluntarily or involuntarily, divided by the number of subscribers at the beginning of such month, was 3.28% per month. Our inability to compete effectively to maintain and increase our market share in this market could adversely affect our net operating revenue and profitability.

Our mobile subscribers are demanding higher quality and more data availability, which require higher investments in development, modernization, expansion and continuous improvement in service quality and customers’ experience. As discussed above, some of our competitors may have greater access to cheaper capital and the ability to invest in new technologies, including 4.5G and 700 MHz frequencies. Oi is the only operator in the market that does not have a license for the 700 MHz frequency.

As a result of the increased availability of 4G mobile network technology, there has been an increase in the use of OTT services in Brazil, including instant internet messaging and Voice over Internet Protocol, or VoIP, and services on smartphone applications such as Facebook Messenger and WhatsApp. OTT applications are often free of charge, other than for data usage, accessible by smartphones, tablets and computers and allow their users to have access to potentially unlimited messaging and voice services over the internet, bypassing more expensive traditional voice and messaging services such astwo-way short (or text) message services known as SMS, which have historically been, but are no longer a source of significant revenues. With the growing use of smartphones in Brazil, an increasing number of customers are using OTT application services as a substitute for traditional voice or SMS communications. As a result, we see the migration of traffic from voice to data and consequently the introduction of offers from almost all competitors of unlimited voice plans in their portfolio, accelerating the process of commoditization of voice service. These trends could have an adverse effect on the average revenue per unit, or ARPU, generated by our mobile customer base and our profitability.

TheCOVID-19 pandemic could have a material adverse effect on our business and results of operations.

Since December 2019,SARS-CoV-2, a novel strain of coronavirus referred to asCOVID-19, has spread throughout the world. On January 31, 2020, the World Health Organization announced thatCOVID-19 was a global health emergency and on March 3, 2020, the World Health Organization categorizedCOVID-19 as a pandemic. TheCOVID-19 pandemic has resulted in numerous deaths and the imposition of local, municipal and national governmental“shelter-in-place” and other public health measures, border closures and other travel restrictions, causing unprecedented economic disruption in much of the world, including in Brazil.

The local, national and international response to the virus is quickly developing, fluid and uncertain. During March and April of 2020, state, local and municipal authorities within Brazil promoted and enforced public health measures, including social isolation and quarantine measures, and have enacted regulations limiting the operations of“non-essential” businesses. Inmid-March 2020, Rio de Janeiro and other Brazilian states declared a state of emergency. Although the Brazilian government has determined that the telecom sector is an essential service, which allows us to continue our field maintenance activities without violating restrictions on movement that have generally been imposed to combat the pandemic, in accordance with the recommendations of the authorities, we transitioned a substantial majority of our employees to work from home.

Although we have devoted considerable resources to preventative measures in order to reduce the potential impacts of theCOVID-19 pandemic on our employees, business, service and operations, there can be no assurance that these measures will be effective or that the pandemic will not have an adverse effect on our business, financial condition and results of operations. For example, public health measures could affect our network quality in the event that our networks are unable to meet increased demand as a result of orders from the authorities that individuals stay at or work at home. In addition, sales of certain of our products and services, such as services offered throughdoor-to-door sales channels and sales made through our retail stores, will be reduced as a result of public health measures, which could negatively impact us. The impact of public health measures adopted in Brazil on the income and purchasing power of our subscribers, particularlylow-income subscribers and SMEs, some of whom may cease operations, could reduce their ability to pay us for services, which could result in a decline in our cash flows from operations and an increase in our expected losses on trade receivables. If any applicable governmental body imposes rules preventing our termination services as a result ofnon-payment, thus encouraging customer defaults on invoices, such measures are likely to result in a decline in our cash flows from operations and an increase in our expected losses on trade receivables. Finally, as a result of restrictions on certain activities, it is possible that our personnel may be unable to perform routine maintenance and installation activities, which could adversely affect our operations and sales. For more information about specific measures that we have adopted and potential impacts on our business operations, see “Item. Operating and Financial Review and Prospects—Principal Factors Affecting Our Financial Condition and Results of Operations—Potential Effects of theCOVID-19 Pandemic.

We cannot predict the full effect of the pandemic on our business or on the Brazilian economy. Federal, state and municipal governments in Brazil may announce further restrictions on the general population and we cannot predict what effect this will have on our operations and sales in the long term. We cannot predict the duration of the pandemic, the effectiveness of governmental or other measures taken to attempt to curb the pandemic, or the duration of any such measures. In addition, following the pandemic and the termination of any such governmental restrictions, the needs and preferences of our customers may have been altered. None of the losses incurred or to be incurred by us as a result of theCOVID-19 pandemic, whether as a result of business interruption or inability to attract new customers, is covered by insurance currently held by us. As a result, any such losses could have a material adverse effect on our business, financial condition, and results of operations.

We may be unable to implement our plans to expand and enhance our existing networks in Brazil in a timely manner or without unanticipated costs, which could hinder or prevent the successful implementation of our business plan and result in revenues and net income being less than expected.

Our business as a telecommunications services provider depends on our ability to maintain and expand our telecommunications services network. Our ability to achieve our strategic objectives depends in large part on the successful, timely and cost-effective implementation of our plans to expand and enhance our networks in Brazil. We believe that our expected growth will require, among other things:

continuous development of our operational and administrative systems;

efficiently allocating our capital;

increasing marketing activities;

improving our understanding of customer wants and needs;

continuous attention to service quality; and

attracting, training and retaining qualified management, technical, customer relations, and sales personnel.

We believe that these requirements will place significant demand on our managerial, operational and financial resources. Factors that could affect our implementation of our growth strategy include:

our ability to generate cash flow or to obtain future financing necessary to implement our projects;

delays in the delivery of telecommunications equipment by our vendors, which could be exacerbated by the effects of theCOVID-19 pandemic on the operations of our equipment suppliers;

the failure of the telecommunications equipment supplied by our vendors to comply with the expected capabilities;

the failure to obtain licenses necessary for our projects; and

delays resulting from the failure of third-party suppliers or contractors to meet their obligations in a timely and cost-effective manner, which could be exacerbated by the effects of theCOVID-19 pandemic on the operations of our third-party suppliers or contractors.

Although we believe that our cost estimates and implementation schedule are reasonable and have not been affected by factors relating to theCOVID-19 pandemic, we cannot assure you that the actual costs or time required to complete the implementation of these projects will not substantially exceed our current estimates, particularly if theCOVID-19 pandemic increases in severity or extends over a prolonged period of time. Any significant cost overrun or delay could hinder or prevent the successful implementation of our business plan and result in revenues and net income being less than expected. Failure to manage successfully our expected growth could reduce the quality of our services, with adverse effects on our business, financial condition and results of operations.

We make investments based on demand forecasts that may become inaccurate due to economic volatility and may result in revenues that are lower than expected.

We make certain investments, such as the procurement of materials and the development of our network infrastructure, based on our forecasts of the amount of demand that customers will have for our services at a later date. However, any major changes in the Brazilian economic scenario may affect this demand and therefore our forecasts may turn out to be inaccurate. For example, economic impacts of theCOVID-19 pandemic and the public health measures adopted in Brazil to combat this pandemic, economic crises that restrict credit to the population, and uncertainties relating to employment may result in a delay in the decision to acquire new products or services (such as broadband orPay-TV). As a result, it is possible that we may make larger investments based on demand forecasts than were necessary given actual demand at the relevant time, which may directly affect our cash flow.

Furthermore, improvements in economic conditions may have the opposite effect. For example, an increase in demand not accompanied by our investment in improved infrastructure may result in a possible loss of opportunity to increase our revenue or result in the degradation of the quality of our services.

We rely on strategic suppliers of equipment, materials and certain services necessary for our operations and expansion. If these suppliers fail to provide equipment, materials or services to us on a timely basis, we could experience disruptions, which could have an adverse effect on our revenues and results of operations.

We are in the process of vendor consolidation by using only on a few strategic and most representative technology suppliers around the world to provide us with equipment and materials that we need in order to expand and to operate our business in Brazil. In addition, we rely on a third-party provider of network maintenance services in certain regions where we operate. There are a limited number of suppliers with the capability of providing the mobile network equipment and fixed-line network platforms that our operations and expansion plans require or the services that we require to maintain our networks. In addition, because the supply of mobile network equipment and fixed-line network platforms requires detailed supply planning and this equipment is technologically complex, it would be difficult for our company to replace the suppliers of this equipment. Suppliers of cables that we need to extend and maintain our networks may suffer capacity constraints or difficulties in obtaining the raw materials required to manufacture these cables. As a result, we are exposed to risks associated with these suppliers, including restrictions of production capacity for equipment and materials, availability of equipment and materials, delays in delivery of equipment, materials or services, and price increases, many of which may be exacerbated by the effects of theCOVID-19 pandemic and public health measures in Brazil and internationally to combat the pandemic. If these suppliers or vendors fail to provide equipment, materials or services to us on a timely basis or otherwise in compliance with the terms of our contracts with these suppliers, we could experience disruptions or declines in the quality of our services, which could have an adverse effect on our revenues and results of operations, and we might be unable to satisfy the requirements contained in our concession and authorization agreements.

Certain essential equipment is subject to risks related to importation, and we acquire other essential equipment from a limited number of domestic suppliers, which may further limit our ability to acquire such essential equipment in a timely and cost effective manner.

The high growth in data markets in general, and broadband in particular, may result in a limited supply of equipment essential for the provision of such services, such as data transmission equipment and modems. The restrictions on the number of manufacturers imposed by the Brazilian government for certain essential equipment, mainly data transmission equipment and modems, and the geographical locations ofnon-Brazilian manufacturers of this essential equipment, pose certain risks, including:

vulnerability to currency fluctuations in cases where essential equipment is imported and paid for with U.S. dollars, Euros or other foreign currencies, which could be exacerbated by the macroeconomic effects in Brazil of theCOVID-19 pandemic and the public health measures adopted in Brazil to combat the pandemic;

difficulties in managing inventory due to an inability to accurately forecast the domestic availability of certain essential equipment, which could be exacerbated by the effects of theCOVID-19 pandemic and the public health measures adopted in Brazil to combat the pandemic; and

the imposition of customs or other duties on essential equipment that is imported.

If any of these risks materialize, they may result in our inability to provide services to our customers in a timely manner or may affect the prices of our services, which may have an adverse effect on our business, financial condition and results of operations.

We may be unable to respond to the trend towards consolidation in the Brazilian telecommunications market.

The Brazilian telecommunications market has been subject to consolidation. Mergers and acquisitions may change market dynamics, create competitive pressures and force small competitors to find partners, and may require us to adjust our operations, marketing strategies, and product portfolio. For example, in March 2015, Telefónica S.A., or Telefónica, acquired from Vivendi S.A., all of the shares of GVT Participações S.A., the controlling shareholder of Global Village Telecom S.A. This acquisition increased Telefónica’s share of the Brazilian telecommunications market, and we believe such trend is likely to continue in the industry as participants continue to pursue economies of scale. The entry of a new market participant with significant financial resources or potential changes in strategy by existing telecommunications service providers can change the competitive environment in the Brazilian market. We may be unable to keep pace with these changes, which could affect our ability to compete effectively and have a material adverse effect on our business, financial condition and results of operations.

Additional joint ventures, mergers and acquisitions among telecommunications service providers are possible in the future. If such consolidation occurs, it may result in increased competition within our market. We may be unable to adequately respond to pricing pressures resulting from consolidation in our market, adversely affecting our business, financial condition and results of operations. We may also consider engaging in merger or acquisition activity in response to changes in the competitive environment, which could divert resources away from other aspects of our business.

Our commitment to meet the obligations of our Brazilian employees’ pension plans, managed by Fundação Sistel de Seguridade Social and Fundação Atlântico de Seguridade Social may be higher than what is currently anticipated, and therefore, we may be required to make additional contributions of resources to these pension plans or to record liabilities or expenses that are higher than currently recorded.

As sponsors of certain private employee pension plans in Brazil, which are managed by Fundação Sistel de Seguridade Social, or Sistel, and Fundação Atlântico de Seguridade Social, or FATL, our subsidiaries cover the actuarial deficits of these pension benefit plans, which provide guaranteed benefits to our retirees in Brazil and guaranteed future benefits to our current Brazilian employees at the time of their retirement. As of December 31, 2019, our Brazilian pension benefit plans had an aggregate deficit of R$633 million. Our commitment to meet these deficit obligations may be higher than we currently anticipate, and we may be required to make additional contributions or record liabilities or expenses that are higher than we currently record, which may adversely affect our financial results. If the life expectancy of the beneficiaries should exceed the life expectancies included in the actuarial models, the level of our contributions to these plans could increase. If the managers of these plans should suffer losses on the investments of the assets of these plans, we would be required to make additional contributions to these plans in order for these plans to be able to provide the agreed benefits. Any increase in the level of our contributions to these plans as a result of an increase in life expectancy or a decline in investment returns could have a material adverse effect on our financial condition or results of operations. For a more detailed description of our Brazilian pension plans, see “Item 6. Directors, Senior Management and Employees—Employees—Employee Benefits—Pension Benefit Plans.”

As a result of the RJ Proceedings, certain of our unfunded obligations under our post-retirement plans were novated. As of December 31, 2019, we had recorded R$633 million on our balance sheet as “liability for pension benefits,” net of provision for unfunded status on our balance sheet, represented by the commitment under the terms of the RJ Plan related to the financial obligations agreement, entered into by Oi and FATL intended for the payment of the mathematical provision without coverage by the plan’s assets. For more information, see “Item 6. Directors, Senior Management and Employees—Employees—Employee Benefits—Pension Benefit Plans—Fundação Atlântico de Seguridade Social—TCSPREV Plan” and note 27 to our audited consolidated financial statements included in this annual report.

Risks Relating to Brazil

The Brazilian government has exercised, and continues to exercise, significant influence over the Brazilian economy. This influence, as well as Brazilian political and economic conditions, could adversely impact our business, results of operations and financial condition and the market prices of our Common Shares, preferred shares and ADSs.

Oi is a Brazilian corporation, and substantially all of our operations and customers are located in Brazil. Accordingly, our financial condition and results of operations are substantially dependent on Brazil’s economy. The Brazilian federal government frequently exercises significant influence over the Brazilian economy and occasionally makes significant changes in policy and regulations. The Brazilian government’s actions to control inflation and implement macroeconomic policies have often involved, among other measures, changes in interest rates, changes in tax policies, wage and price controls, foreign exchange controls, currency devaluations, blocking access to bank accounts, imposing capital controls and limits on imports. We do not have any control over, and are unable to predict, which measures or policies the Brazilian government may adopt in the future. Our business, results of operations and financial condition and the market price of our Common Shares, Preferred Shares and ADSs may be adversely affected by changes in government policies or regulations, especially those related to the telecommunications sector, such as changes in rates and competitive conditions, as well as general economic factors, including:

the rate of growth of the Brazilian economy;

economic, political or social instability;

fluctuating exchange rates;

inflation;

interest rates and monetary policies;

reductions in salaries or income levels and unemployment rates;

liquidity of domestic capital and lending markets;

energy policy;

exchange controls and restrictions on remittances abroad;

changes to the regulatory framework governing our industry;

fiscal policies and changes in tax laws;

labor and social security policies, laws and regulations; and

other political, diplomatic, social and economic developments in or affecting Brazil.

Uncertainty over whether the Brazilian federal government will implement changes to the policies, regulations or standards affecting these or other factors in the future may affect economic performance and contribute to economic uncertainty in Brazil and to heightened volatility in the Brazilian securities markets and securities issued abroad by Brazilian issuers, which may have an adverse effect on us and the trading price of our Common Shares, Preferred Shares and ADSs.

Ongoing political instability has adversely affected the Brazilian economy, our business and results of operations and may adversely affect the market price of our Common Shares, Preferred Shares and ADSs.

The Brazilian economy has been affected by political events in Brazil, which have also affected the confidence of investors and the public in general, adversely impacting the performance of the Brazilian economy and heightening the volatility of securities issued by Brazilian companies.

Brazilian markets have also experienced heightened volatility due to uncertainties derived from the ongoing investigations conducted by the Brazilian Federal Police and the Federal Prosecutor’s Office (Ministério PúblicoFederal), among which is Operation Car Wash (OperaçãoLava Jato). Such investigations have impacted the Brazilian economy and political environment. Numerous members of the Brazilian government and of the legislative branch, as well as senior officers of large state-owned and private companies, have been convicted of political corruption related to bribes by means of kickbacks on contracts granted by the government to several infrastructure, oil and gas and construction companies, among others. Profits of these kickbacks allegedly financed the political campaigns of political parties that were unaccounted for or not publicly disclosed, and served to further the personal enrichment of the recipients of the bribery schemes. As a result, a number of senior politicians, including former president Luiz Inácio Lula da Silva, congressmen and officers of the major state-owned and private companies in Brazil, resigned and/or have been arrested, and numerous senior elected officials and other public officials are being investigated for unethical and illegal behavior.

The outcome of these investigations is uncertain, but they have already had an adverse impact on the image and reputation of the implicated companies, and on the general market perception of Brazil. The development of these investigations has and may continue to adversely affect us. We cannot predict whether the ongoing investigations will affect the market or will lead to heightened economic and political volatility in Brazil, nor whether new investigations against politicians and/or officers of private companies will occur in the future.

In addition, in October 2018, Brazilians elected federal congressmen, state congressmen,two-thirds of the total number of senators and governors, and the president, and the new elected officials took office at the beginning of 2019. Following a divisive presidential race, Congressman Jair Bolsonaro became Brazil’s president on January 1, 2019.

Any continuation of such divisions could result in congressional deadlock, political unrest and massive demonstrations and/or strikes that could materially adversely affect our operations. Uncertainties in relation to the implementation by the new administration of changes relating to monetary, tax and pension funds policies, as well as to the relevant legislation that must be passed to implement them, may contribute to economic instability. These uncertainties and new measures may increase market volatility of Brazilian securities issued abroad.

The President of Brazil has the power to determine policies and issue governmental acts related to the Brazilian economy that affect the operations and financial performance of companies, including us. We cannot predict which policies the newly elected president will adopt or if these policies or changes in current policies may have an adverse effect on us or the Brazilian economy.

Fluctuations in exchange rates may lead to substantial losses on our liabilities denominated in or linked to foreign currencies.

Since 1999, exchange rates for thereal have been set by the market, i.e., a floating exchange rate system. Although long-term depreciation of thereal is generally linked to the rate of inflation in Brazil, depreciation of thereal occurring over shorter periods of time has resulted in significant variations in the exchange rate forbetween thereal, the U.S. dollar and other currencies. The exchange rate between the U.S. dollar and the Brazilianreal has experienced significant fluctuations in recent years. Therealdepreciated against the U.S. dollar by 47.1% during 2015. During 2016, thereal appreciated against the U.S. dollar by 16.5% and thereal depreciated against the U.S. dollar by 1.5% in 2017, 17.1% in 2018, and 4.0% in 2019.

As of December 31, 2019, R$18,294 million, or 57.8%, of our total consolidated borrowings and financing was denominated in currencies other than thereal, excluding the fair value adjustment to our borrowings and financing and debt issuance costs, and R$9,521 million, or 52.2%, of our total consolidated borrowings and financing was denominated in currencies other than thereal, after giving effect to the fair value adjustment to our borrowings and financing and debt issuance costs. When thereal depreciates against foreign currencies, we incur losses on our liabilities denominated in foreign currencies, such as our U.S. dollar-denominated PIK Toggle Notes and export credit facilities, and we incur gains on our monetary assets denominated in or indexed to foreign currencies, as the liabilities and assets are translated intoreais into U.S. dollars was R$3.5566 to US$1.00, based. On the other hand, when therealdepreciates against foreign currencies, we incur gains on the selling ratebalance of our fair value adjustment as reporteda consequence of the gross debt balance, which partially offsets the negative impact on our borrowings and financings. If significant depreciation of thereal were to occur when the value of such liabilities significantly exceeds the value of such assets, including any financial instruments entered into for hedging purposes, we could incur significant losses, even if the value of those assets and liabilities has not changed in their original currency. In addition, a significant depreciation in thereal could adversely affect our ability to meet certain of our payment obligations. A failure to meet certain of our payment obligations could trigger a default under certain financial covenants in our debt instruments, which could have a material adverse effect on our business and results of operations.

The significant depreciation of thereal subsequent to December 31, 2019, partially due to theCOVID-19 pandemic and the public health measures adopted to combat the pandemic in Brazil and internationally, is expected to have effects on our U.S. dollar-denominated indebtedness and interest expenses, negatively affecting our results of operations. Notwithstanding the adverse effects on the carrying amounts of our financial liabilities, we do not anticipate any substantial effect on our liquidity as there are few short-term payment obligations under our indebtedness, which we have hedged by continuing to hold a portion of the proceeds from our sale of PT Ventures in U.S. dollars. However, a prolonged deterioration of the value of thereal could adversely affect our ability to meet our payment obligations on our indebtedness when future amortization payments become due. A portion of our capital expenditures and operating leases require us to acquire assets or use third-party assets at prices denominated in or linked to foreign currencies, some of which are financed by liabilities denominated in foreign currencies, principally the U.S. dollar. We generally do not hedge exposures relating to our capital expenditures against risks related to movements of thereal against foreign currencies. To the extent that the value of thereal decreases relative to the U.S. dollar, it becomes more costly for us to purchase these assets or services, which could adversely affect our business and financial performance. Despite the 17.1% depreciation of thereal during 2018, the slow recovery of the Brazilian economy limited inflation and allowed the Central Bank of Brazil (

Financial Restructuring

In June 2016, after considering the challenges arising from our economic and financial situation in connection with the maturity schedule of our financial debts, the threats to our cash flows represented by imminent attachments or freezing of assets in judicial lawsuits, and the urgent need to adopt measures that protect our company, we concluded that filing of a request for judicial reorganization (Banco Central do Brasilrecuperação judicial), or in Brazil would be the most appropriate course of action (1) to preserve the continuity of our offering of quality services to our customers, within the rules and commitments undertaken with ANATEL, (2) to preserve the value of our company, (3) to maintain the continuity of our operations and corporate activities in an organized manner that protects the interests of our company, customers, shareholders and other stakeholders, and (4) to protect our cash and cash equivalents.

On June 20, 2016, Oi, together with the other RJ Debtors, filed a joint voluntary petition for judicial reorganization pursuant to the Brazilian Central Bank. The selling rate was R$3.3080 to US$1.00 on December 31, 2017, R$3.2591 to US$1.00 on December 31, 2016 and R$3.9048 to US$1.00 on December 31, 2015, in each case, as reported by the Brazilian Central Bank. The real/U.S. dollar exchange rate fluctuates widely, and the selling rate on May 10, 2018 may not be indicative of future exchange rates. See “Item 3. Key Information—Exchange Rates” for information regarding exchange rates for thereal since January 1, 2013.

Solely for the convenience of the reader, we have translated some amounts included in “Item 3. Key Information—Selected Financial Information” and in this annual report fromreais into U.S. dollars using the selling rate as reported by the Brazilian Central Bank on December 31, 2017 of R$3.3080 to US$1.00. These translations should not be considered representations that any such amounts have been, could have been or could be converted into U.S. dollars at that or at any other exchange rate.

Financial Statements

We maintain our books and records inreais. Our consolidated financial statements as of December 31, 2017 and 2016 and for the years ended December 31, 2017, 2016 and 2015 are included in this annual report.

We have prepared our consolidated financial statements as of December 31, 2017 and 2016 and for the years ended December 31, 2017, 2016 and 2015 in accordanceBankruptcy Law with United States generally accepted accounting principles, or U.S. GAAP, under the assumption that we will continue as a going concern.

Under U.S. GAAP, our management is required to assess whether there are conditions or events, considered in the aggregate, that raise substantial doubt about our ability to continue as a going concern within one year after our financial statements are issued. Our management’s assessment of our ability to continue as a going concern is discussed in note 1 to our consolidated financial statements. As of December 31, 2017, our management had taken relevant steps in the RJ Process, particularly the preparation, presentationCourt, pursuant to an urgent measure approved by our board of directors.

On December 19 and 20, 2017, a GCM was held to consider approval of the RJ Plan, which allows our viability and continuity, andPlan. This GCM concluded on December 20, 2017 following the approval of the RJ Plan by our creditors. Since December 31 2017, our management has been making the necessary effortsreflecting amendments to implement and monitor the RJ Plan based onpresented at this GCM as negotiated during the understanding that our financial statements were prepared with a going concern assumption.course of this GCM.

As a resultOn January 8, 2018, the RJ Court entered the Brazilian Confirmation Order, ratifying and confirming the RJ Plan, according to its terms, but modifying certain provisions of the RJ Proceedings (which are considered to be similarPlan. The Brazilian Confirmation Order was published in all substantive respects to proceedings under Chapter 11the Official Gazette of the U.S. Bankruptcy CodeState of 1986,Rio de Janeiro on February 5, 2018, the Brazilian Confirmation Date.

The Brazilian Confirmation Order, according to its terms, is binding on all parties as amended, which we refer tolong as its effects are not stayed. By operation of the U.S. Bankruptcy Code), weRJ Plan and the Brazilian Confirmation Order, the unsecured claims against the RJ Debtors have applied Financial Accounting Standards Board Accounting Standards Codification 852 “Reorganizations”, or ASC 852, in preparing our consolidated financial statements. ASC 852 requires that financial statements separately disclosebeen novated and distinguish transactionsdischarged under Brazilian law and events that are directly associated with our reorganization from transactions and events that are associated withholders of such claims have received the ongoing operations of our business. Accordingly, expenses, gains, losses and provisions for losses that are realized or incurredrecoveries set forth in the RJ Proceedings have been recorded underPlan in exchange for their claims in accordance with the classification “Restructuring expenses” in our consolidated statementsterms and conditions of operations. In addition, our prepetition obligations that may be impacted bythe RJ Plan. For more information regarding the RJ Proceedings, based on our assessment of these obligations following the guidance of ASC 852 have been classified on our balance sheet as “Liabilities subject to compromise.” Prepetition liabilities subject to compromise are required to be reported at the amount allowed as a claim by the RJ Court, regardless of whether they may be settled for lesser amounts and remain subject to future adjustments based on negotiated settlements with claimants, actions of the RJ Court or other events.

The RJ Proceedings prompted us to perform a detailed analysis on the completeness and the accuracy of the judicial deposits and accounting balances of the other assets of the RJ Debtors. As a result, we identified weaknesses in some of our operational and financial reporting controls and procedures. For more information with respect to the identified material weaknesses in Oi’s internal control over financial reporting and the steps that Oi has undertaken to remediate these material weaknesses, see “Item 15. Controls and Procedures.”.

Additionally, we determined the need to restate previously issued financial statements and related disclosures to correct errors. Accordingly, we are restating our consolidated financial statements for the year ended December 31, 2015. Restatement adjustments attributable to fiscal year 2014 and previous fiscal years are reflected as a net adjustment to retained earnings as of January 1, 2015.

The errors detected and corrected in our financial statements related to our judicial deposits, our provisions for contingencies, intragroup balances, tax credits and estimates of revenue from services rendered and not yet billed to customers, as described in “Item 5. Operating and Financial Review and Prospects—Financial Presentation and Accounting Policies—Restatement” and note 2 to our consolidated financial statements included in this annual report.

We are also required to prepare financial statements in accordance with accounting practices adopted in Brazil, or Brazilian GAAP, which are based on:

the Brazilian Corporate Law (as defined below);

the rules and regulations of the Brazilian Securities Commission (Comissão de Valores Mobiliários), or the CVM, and the Brazilian Federal Accounting Council (Conselho Federal de Contabilidade); and

the accounting standards issued by the Brazilian Accounting Pronouncements Committee (Comitê de Pronunciamentos Contábeis), or the CPC.

Certain Defined Terms

General

Unless otherwise indicated or the context otherwise requires, all references to:

“our company,” “we,” “our,” “ours,” “us” or similar terms are to Oi and its consolidated subsidiaries;

“Brazil” are to the Federative Republic of Brazil;

“Brazilian Corporate Law” are to, collectively, Brazilian Law No. 6,404/76, as amended by Brazilian Law No. 9,457/97, Brazilian Law No. 10,303/01, and Brazilian Law No. 11,638/07;

“Brazilian government” are to the federal government of the Federative Republic of Brazil.

“Copart 4” are to Copart 4 Participações S.A. – In Judicial Reorganization, an indirect wholly-owned subsidiary of Oi;

“Copart 5” are to Copart 5 Participações S.A. – In Judicial Reorganization, a direct wholly-owned subsidiary of Oi;

“Oi” are to Oi S.A. – In Judicial Reorganization;

“Oi’s ADSs” are to Oi’s Common ADSs and Preferred ADSs;

“Oi’s Common ADSs” are to American Depositary Shares, each representing five common shares of Oi;

“Oi Coop” are to Oi Brasil Holdings Coöperatief U.A. – In Judicial Reorganization, a direct wholly-owned subsidiary of Oi;

“Oi Mobile” are to Oi Móvel S.A. – In Judicial Reorganization, an indirect wholly-owned subsidiary of Oi;

“Oi’s Preferred ADSs” are to American Depositary Shares, each representing one preferred share of Oi;

“Pharol” are to Pharol, SGPS, S.A. (formerly known as Portugal Telecom, SGPS, S.A.);

“PTIF” are to Portugal Telecom International Finance B.V. – In Judicial Reorganization, a direct wholly-owned subsidiary of Oi, which PT Portugal transferred to us in anticipation of our sale of PT Portugal in 2015;

“PT Portugal” are to PT Portugal, SGPS, S.A., which we acquired on May 5, 2014 and sold on June 2, 2015;

“Telemar” are to Telemar Norte Leste S.A. – In Judicial Reorganization, a direct wholly-owned subsidiary of Oi; and

“TmarPart” are to Telemar Participações S.A., which, prior to the capital increase of Oi on May 5, 2014, was the direct controlling shareholder of Oi and which merged with and into Oi on September 1, 2015.

Judicial Reorganization

The following defined terms relate to our global judicial reorganization. For more information, see “Presentation of Financial and Other Information—Financial Restructuring,” and “Item 4. Information on the Company—Our Recent History and Development—Our Judicial Reorganization Proceedings.” Unless otherwise indicated or

During 2018, the context otherwise requires, all references to:

“Ad Hoc Group” are to a diverse ad hoc group of holdersrestructuring of the bonds issued by Oi, Oi CoopRJ Debtor’s financial debt in accordance with the applicable terms and PTIF;

“Bondholder” are each holder of beneficial interestsconditions set forth in the bondsRJ Plan was concluded.

In January 2019, we completed a preemptive offering of Common Shares as contemplated by Section 6 of the RJ Plan under which we issued by Oi, Oi Coop and PTIF;

sold 3,225,806,451 Common Shares for an aggregate purchase price of R$4,000 million.

The Brazilian Bankruptcy Law provides that the RJ Proceedings and the judicial supervision of the RJ Debtors may be terminated on the second anniversary of the Brazilian Confirmation Date if the RJ Court determines that all obligations provided for in the RJ Plan have been satisfied based on the analysis of compliance with the RJ Plan.

“Bondholder Credits” are

On December 6, 2019, we filed a petition with the RJ Court requesting that the judicial supervision of the RJ Debtors not be terminated on February 5, 2020, the second anniversary of the Brazilian Confirmation Date, in order to unsecuredallow us to continue to execute the RJ Plan and remain focused on our strategic transformation. Notwithstanding the conclusion of the restructuring of the RJ Debtor’s financial debt in accordance with the applicable terms and conditions set forth in the RJ Plan, we presented to the RJ Court circumstances related to the complexity inherent to the magnitude of the RJ Proceedings and the ongoing reforms in the legal-regulatory environment, which we believe require additional measures yet to be implemented under the RJ Proceedings.

On February 27, 2020, we filed a claim held bypetition with the RJ Court requesting that we be permitted to submit to our creditors for their consideration and deliberation at a creditor pursuantnew general creditors’ meeting a proposed amendment to the RJ Plan evidenced by bondsdesigned to achieve greater operational and financial flexibility for our company to continue with investments and the fulfillment of our strategic plan. At the new general creditors’ meeting, only creditors of the RJ Debtors that held credits and had voting rights at the time of the original GCM and who continued to hold an interest in the debt obligations or equity securities of the RJ Debtors on February 27, 2020 will be entitled to vote.

On March 6, 2020, the RJ Court issued by Oi, Oi Coopa decision granting our request to hold a new general creditors’ meeting to deliberate on a proposed amendment to the RJ Plan. The RJ Court required that:

the RJ Debtors must submit the proposed amendment to the RJ Plan to the RJ Court on or prior to September 8, 2020; and PTIF;

 

the new general creditors’ meeting organized by Escritório de Advocacia Arnoldo Wald e Advogados Associados, the judicial administrator of the RJ Debtors, or the Judicial Administrator, must take place within 60 days from the date of submission of the proposed amendment to the RJ Plan to the RJ Court by the RJ Debtors.

We intend to seek to amend the RJ Plan in order to facilitate asset sales contemplated by our strategic plan, including the potential sale of our mobile business and the proposed sales of othernon-core assets. We continue to discuss the terms of the proposed amendment with various constituencies of our company and can provide no assurances with respect to the specific terms of the proposed amendment that will be presented to the RJ Court.

Market Share and Other Information

We make statements in this annual report about our market share and other information relating to the telecommunications industry in Brazil. We have made these statements on the basis of information obtained from third-party sources and publicly available information that we believe are reliable, such as information and reports from ANATEL, among others. Notwithstanding any investigation that we may have conducted with respect to the market share, market size or similar data provided by third parties or derived from industry or general publications, we assume no responsibility for the accuracy or completeness of any such information.

Rounding

We have made rounding adjustments to reach some of the figures included in this annual report. As a result, numerical figures shown as totals in some tables may not be arithmetic aggregations of the figures that precede them.

CAUTIONARY STATEMENT WITH RESPECT TO FORWARD-LOOKING STATEMENTS

This annual report contains forward-looking statements. Some of the matters discussed concerning our business operations and financial performance include forward-looking statements within the meaning of the U.S. Securities Act of 1933, as amended, or the Securities Act, or the U.S. Securities Exchange Act of 1934, as amended, or the Exchange Act.

Statements that are predictive in nature, that depend upon or refer to future events or conditions or that include words such as “expects,” “anticipates,” “intends,” “plans,” “believes,” “estimates” and similar expressions are forward-looking statements. Although we believe that these forward-looking statements are based upon reasonable assumptions, these statements are subject to several risks and uncertainties and are made in light of information currently available to us.

Many important factors could cause our actual results to differ substantially from those anticipated in our forward-looking statements, including, among other things:

material adverse changes in economic conditions in Brazil or the other countries in which we have operations and investments;

the Brazilian Bankruptcy Law” aregovernment’s telecommunications policies that affect the telecommunications industry and our business in Brazil in general, including issues relating to the remuneration for the use of our network in Brazil, and changes in or developments of ANATEL regulations applicable to us;

the cost and availability of financing;

any judicial action that overturns or modifies the Brazilian Law No. 11,101Confirmation Order or declares the RJ Debtors bankrupt under Brazilian law and requires their liquidation;

the effects of June 9, 2005;intense competition in Brazil and the other countries in which we have operations and investments;

the general level of demand for, and changes in the market prices of, our services;

our ability to implement our corporate strategies in order to expand our customer base and increase our average revenue per user;

 

  “Brazilian Confirmation Date” are

political, regulatory and economic conditions in Brazil, notably with respect to February 5, 2018,inflation, exchange rate fluctuation of the datereal,interest rates fluctuation and the political environment in Brazil;

the adverse effects ofCOVID-19, and public health measures adopted to combat the pandemic in Brazil and internationally, on our employees, our business operations (including our retail operations, our network operations, our network maintenance programs and our expansion programs), our third-party vendors and the ability of our customers to pay for services on a timely basis;

the outcomes of legal and administrative proceedings to which we are or become a party;

changes in telecommunications technology that could require substantial or unexpected investments in infrastructure or that could lead to changes in our customers’ behavior; and

other factors identified or discussed under “Item 3. Key Information––Risk Factors.”

Our forward-looking statements are not guarantees of future performance, and our actual results or other developments may differ materially from the expectations expressed in the forward-looking statements. As for forward-looking statements that relate to future financial results and other projections, actual results will be different due to the inherent uncertainty of estimates, forecasts and projections. Because of these uncertainties, potential investors should not rely on these forward-looking statements.

We undertake no obligation to publicly update any forward-looking statement, whether as a result of new information, future events or otherwise.

PART I

ITEM 1.

IDENTITY OF DIRECTORS, SENIOR MANAGEMENT AND ADVISERS

Not applicable.

ITEM 2.

OFFER STATISTICS AND EXPECTED TIMETABLE

Not applicable.

ITEM 3.

KEY INFORMATION

Selected Financial Information

The following selected financial data have been derived from our consolidated financial statements. The selected financial data as of December 31, 2019 and 2018 and for the years ended December 31, 2019, 2018 and 2017 have been derived from our audited consolidated financial statements included in this annual report. The selected financial data as of December 31, 2017 have been derived from our consolidated financial statements that are not included in this annual report. We have not included selected financial data as of or for the years ended December 31, 2016 and 2015 as such information cannot be provided on a restated basis without unreasonable effort or expense.

The following selected financial data should be read in conjunction with our audited consolidated financial statements and the related notes thereto, “Item 5. Operating and Financial Review and Prospects” and “Presentation of Financial and Other Information.”

Oi has not paid any dividends and/or interest attributable to shareholders’ equity since January 1, 2014.

   For the Year Ended December 31, 
   2019  2018  2017 
   (in millions ofreais, except per share amounts
and as otherwise indicated)
 

Income Statement Data:

    

Net operating revenue

  R$20,136  R$22,060  R$23,790 

Cost of sales and services

   (15,315  (16,179  (15,669
  

 

 

  

 

 

  

 

 

 

Gross profit

   4,821   5,881   8,121 

Selling expenses

   (3,548  (3,853  (4,103

General and administrative expenses

   (2,782  (2,739  (3,137

Other operating income (expenses), net

   (1,469  (4,557  (3,243
  

 

 

  

 

 

  

 

 

 

Operating income (loss) before financial expenses, net, and taxes

   (2,977  (5,268  (2,361

Financial expenses, net

   (6,110  26,609   (3,197
  

 

 

  

 

 

  

 

 

 

Income (loss) before taxes

   (9,087  21,341   (5,558

Income tax and social contribution

   (8  3,275   (1,099
  

 

 

  

 

 

  

 

 

 

Net income (loss)

  R$(9,095 R$24,616  R$(6,656
  

 

 

  

 

 

  

 

 

 

Net income (loss) attributable to controlling shareholders

  R$(9,000 R$24,591  R$(6,365

Net income (loss) attributable tonon-controlling shareholders

   (95  24   (291

Net income (loss) applicable to each class of shares(1):

    

Common shares basic and diluted

   (8,765  22,036   (4,896

Preferred shares and ADSs basic and diluted

   (236  2,555   (1,469

Net income (loss) per share:

    

Common shares – basic and diluted

   (1.51  16.39   (9.42

Common ADSs – basic and diluted

   (7.57  81.94   (47.10

Preferred shares and ADSs – basic and diluted

   (1.51  16.39   (9.42

Weighted average shares outstanding (in thousands):

    

Common shares – basic and diluted

   5,788,447   1,344,686   519,752 

Preferred shares – basic and diluted

   155,615   155,915   155,915 

(1)

Basic and diluted earnings per share have been calculated using the “two class method.” See note 22 to our audited consolidated financial statements included in this annual report.

   As of December 31, 
   2019   2018   2017 
   (in millions ofreais) 

Balance Sheet Data:

      

Cash and cash equivalents

  R$2,082   R$4,385   R$6,863 

Short-term investments

   184    202    21 

Trade accounts receivable, less allowance for doubtful accounts

   6,335    6,517    7,367 

Assets held for sale

   4,391    4,923    4,675 

Total current assets

   17,993    21,313    23,748 

Property, plant and equipment, net

   38,911    28,426    26,989 

Non-current judicial deposits

   6,651    7,019    8,290 

Intangible assets, net

   3,998    6,948    8,351 

Total assets

   71,892    65,438    68,639 

Short-term borrowings and financing (including current portion of long-term debt)

   326    673    54,515 

Short-term leases payables

   1,510         

Short-term trade payables

   4,794    5,024    4,924 

Liabilities of assets held for sale

   494    527    354 

Total current liabilities

   11,836    10,689    67,892 

Long-term borrowings and financing

   17,900    15,777     

Long-term leases payables

   6,640         

Total liabilities

   54,095    42,542    82,152 

Share capital

   32,539    32,038    21,438 

Shareholders’ equity

   17,797    22,896    (13,513

Risk Factors

You should consider the following risks as well as the other information set forth in this annual report when evaluating an investment in our company. In general, investing in the securities of issuers in emerging market countries, such as Brazil, involves a higher degree of risk than investing in the securities of issuers in the United States. Additional risks and uncertainties not currently known to us, or those that we currently deem to be immaterial, may also materially and adversely affect our business, results of operations, financial condition and prospects. Any of the following risks could materially affect us. In such case, the market price of the Common Shares, Preferred Shares and ADSs could be adversely affected.

Risks Relating to the Brazilian Telecommunications Industry and Regulatory Environment

The Brazilian telecommunications industry is highly regulated. Changes to these regulations have and may continue to adversely impact our business.

The Brazilian telecommunications industry is highly regulated by ANATEL. ANATEL regulates, among other things, rates, quality of service and universal service goals, as well as competition among telecommunications service providers. Changes in laws and regulations, grants of new concessions, authorizations or licenses or the imposition of additional universal service obligations, among other factors, may adversely affect our business, financial condition and results of operations. For more information, see “Item 4. Information on the Company—Regulation of the Brazilian Telecommunications Industry.”

We cannot predict whether ANATEL or the Brazilian government will adopt these or other telecommunications sector policies in the future, or the consequences of such policies on our business or the business of our competitors. In the event that any modification of the regulatory scheme or new regulations applicable to our company are adopted that increase the costs of compliance to our company, whether through capital expenditure requirements, increased service requirements, increased costs for renewal of our authorizations and licenses, increased exposure to regulatory penalties or otherwise, these modifications and regulations could have a material adverse effect on our business, financial condition and results of operations.

Our concession agreements and authorizations contain certain obligations, and our failure to comply with these obligations may result in various fines and penalties being imposed on us by ANATEL.

Our local fixed-line and domestic long-distance concession agreements in Brazil contain terms reflecting the General Plan of Universal Service Goals (Plano Geral de Metas de Universalização), or the PGMU, the Quality Management Regulations (Regulamento de Gestão da Qualidade), or the RGQ, which was adopted by ANATEL in June 2013, and was partially superseded by the Quality of Telecommunications Services Regulation (Regulamento de Qualidade dos Serviços de Telecomunicações), or the RQUAL, in December 2019, and other regulations adopted by ANATEL, the terms of which could affect our financial condition and results of operations. Our local fixed-line concession agreements in Brazil also require us to meet certain network expansion, quality of service and modernization obligations in each of the Brazilian states in our service areas. In the event of noncompliance with ANATEL targets in any one of these states, ANATEL can establish a deadline for achieving the targeted level of such service, impose penalties and, in extreme situations, terminate the applicable concession agreement for noncompliance with our quality and universal service obligations. See “Item 4. Information on the Company—Regulation of the Brazilian Telecommunications Industry—Our Services—Fixed-Line Telephone Services.”

In addition, our authorizations to provide personal mobile services contain certain obligations requiring us to meet network scope and quality of service targets. If we fail to meet these obligations, we may be fined by ANATEL until we are in full compliance with our obligations and, in extreme circumstances, our authorizations could be revoked by ANATEL. See “Item 4. Information on the Company—Regulation of the Brazilian Telecommunications Industry—Our Services—Mobile Telephone Services.”

On an almost weekly basis, we receive inquiries from ANATEL requiring information from us on our compliance with the various service obligations imposed on us by our concession agreements. If we are unable to respond satisfactorily to those inquiries or comply with our service obligations under our concession agreements, ANATEL may commence administrative proceedings in connection with such noncompliance. We have received numerous notices of commencement of administrative proceedings from ANATEL, mostly due to our inability to achieve certain targets established in the PGMU and the RGQ. For more information, see “Item 8. Financial Information—Legal Proceedings—Civil Claims Relating to Oi S.A. and Our Brazilian Operations—Administrative Proceedings.”

Our concession agreements in Brazil are subject to periodic modifications by ANATEL, and we cannot assure you that the modifications to these concession agreements will not have adverse effects on our company.

We provide fixed-line telecommunications services in our Brazilian service areas pursuant to concession agreements with the Brazilian government. These concession agreements expire on December 31, 2025 and may be amended by the parties every five years prior to the expiration date. In connection with each five-year amendment, ANATEL has the right, following public consultations, to impose new terms and conditions in response to changes in technology, competition in the marketplace and domestic and international economic conditions. Under their existing terms, our concession agreements may be amended by December 2020 at the latest.

We cannot assure you that any future amendments to our concession agreements will not impose requirements on our company that will require us to undertake significant capital expenditures or will not modify the rate-setting procedures applicable to us in a manner that will significantly reduce the net operating revenue that we generate from our Brazilian fixed-line businesses. If the amendments to our Brazilian concession agreements have these effects, our business, financial condition and results of operations could be materially adversely affected.

We cannot assure you that we will be able to convert our concessions into authorizations or renew our concessions in a timely or cost-effective manner.

On October 3, 2019, the President of Brazil signed Law No. 13,879, which amended the Brazilian General Telecommunications Law (Lei Geral das Telecomunicações), or the General Telecommunications Law, to allow, among other things, providers of fixed-line telecommunications services operating under a concession in the public regime to convert their concessions into authorizations to operate in the private regime and thereby eliminate a number of obligations currently imposed by the concession regime. In exchange, providers may be required to assume obligations to make additional investments in their networks, primarily related to the expansion of broadband services. The cost of the additional investments in exchange for the elimination of such obligations, would be subject to discussion between the parties, with ANATEL having the ability to make the final valuation. In addition, the new law permits providers to renew their concession for indefinite additional20-year periods, whereas previously only one20-year renewal period was allowed, provided that at least 30 months prior to each expiration date, the providers have complied with the obligations required of them under the applicable concession. Prior to the passage of Law No. 13,879, our concession agreements would have expired in 2025 without the possibility of renewal. In February 2020, ANATEL proposed regulations to implement Law No. 13,879, including the rules that will govern the conversion of concessions into authorizations. These proposed regulations are subject to a public consultation period that is expected to expire on April 30, 2020. We cannot predict when and to what extent these regulations will be adopted. Once these regulations are adopted, we expect that we will be able to migrate our public regime concessions into private-regime authorizations or renew our concessions, which would otherwise expire on December 31, 2025. However, as of the date of this annual report, we have not decided which option to pursue and cannot predict the cost of pursuing any of these options. For more information about Law No. 13,879, see “Item 4. Information on the Company—Regulation of the Brazilian Telecommunications Industry—Public Regime—Amendments to the General Telecommunications Law” and “Item 4. Information on the Company—Regulation of the Brazilian Telecommunications Industry—Our Services—Fixed-Line Telephone Services.”

If we are not able to convert our concessions into authorizations or renew our concessions prior to the expiration of our existing concessions, we may be able to participate in competitive auctions for new concessions that the Brazilian government may choose to conduct. However, our existing fixed-line and domestic long-distance concession agreements will not entitle us to preferential treatment in these auctions, and we may not be able to secure new concessions for our existing service areas in any future auctions or such concessions may be on less favorable terms than our current concessions. In such cases, our business, financial condition and results of operations would be materially adversely affected.

The mobile telecommunications industry and participants in this industry, including us, may be required to adopt an extensive program of field measurements of radio frequency emissions and be subject to further regulation and/or claims based on concerns regarding potential health problems and interfere with medical devices.

Media and other entities have suggested that the electromagnetic emissions from mobile handsets and base stations may cause health problems. If consumers harbor health-related concerns, they may be discouraged from using mobile handsets. These concerns could have an adverse effect on the mobile telecommunications industry and, possibly, expose mobile services providers to litigation. We cannot assure you that further medical research and studies will refute a link between the electromagnetic emissions of mobile handsets and base stations, including on frequency ranges we use to provide mobile services, and these health concerns. Government authorities could increase regulation on electromagnetic emissions of mobile handsets and base stations, which could have an adverse effect on our business, financial condition and results of operations. The expansion of our network may be affected by these perceived risks if we experience problems in finding new sites, which, in turn, may delay the expansion and may affect the quality of our services.

In July 2002, ANATEL enacted regulations that limit emission and exposure for fields with frequencies between 9 kHz and 300 GHz. In May 2009, Law No. 11,934 was enacted, which established the need for field measurements by telecommunications service providers of all radio-communication transmitting stations every five years with respect to emission and exposure to these fields. In September 2018, ANATEL published Resolution No. 700/2018, a regulation pursuant to Law No. 11,934 that makes field measurements mandatory by telecommunication service providers of all radio-communication transmission stations every five years beginning in 2019. In January 2019, ANATEL passed Act No. 458/2019 regarding the technical requirements of Resolution No. 700/2018. However, Act No. 458/2019 is not yet in full force because the measurement parameters have not yet been defined, and ANATEL has had difficulties implementing internal systems to monitor compliance. We are still evaluating the scope of the technical and financial impact of these new regulations on our company, as ANATEL has not yet defined all of the relevant technical requirements related to these regulations as of the date of this annual report.

Companies in the Brazilian telecommunication industry, including us, may be harmed by restrictions regarding the installation of new antennas for mobile services.

As of the date of this annual report, there are approximately 250 municipal laws in Brazil that limit the installation of new antennas for mobile service, which has been a barrier to the expansion of mobile networks. Those laws are meant to regulate issues related to zoning and the alleged effects of the radiation and radiofrequencies of the antennas. The federal law, that establishes new guidelines to create a consolidated plan for the installation of antennas was approved in 2015, however, it is still pending specific regulation. Despite the federal initiative, as long as the municipal laws remain unchanged, the risk of noncompliance with regulations and of having services of limited quality in certain areas continues to exist, which could materially and adversely affect our business, results of operations and financial condition.

Additional antenna installation is also limited as a result of concerns that radio frequency emissions from base stations may cause health problems. See “—The mobile telecommunications industry and participants in this industry, including us, may be required to adopt an extensive program of field measurements of radio frequency emissions and be subject to further regulation and/or claims based on concerns regarding potential health problems and interfere with medical devices.”

The telecommunications industry is subject to frequent changes in technology. Our ability to remain competitive depends on our ability to implement new technology, and it is difficult to predict how new technology will affect our business.

Companies in the telecommunications industry must adapt to rapid and significant technological changes that are usually difficult to anticipate. The mobile telecommunications industry in particular has experienced rapid and significant technological development and frequent improvements in capacity, quality and data-transmission speed. We expect that new products and technologies will emerge and that existing products and technologies will be further developed. For example, ANATEL is expected to conduct auctions for radiofrequencies in the 5G spectrum during 2020. The advent of new products and technologies could have a variety of consequences. Our future success depends on our ability to anticipate and adapt in a timely manner to technological changes. Technological changes may render our equipment, services and technology obsolete or inefficient, which may adversely affect our competitiveness or require us to increase our capital expenditures in order to maintain our competitive position. These new products and technologies may reduce the price of our services by providing lower-cost alternatives and the creation of new digital services.

For example, personal mobility service providers in Brazil are experiencing increasing competition fromover-the-top, or OTT, providers, which provide content (such as WhatsApp, Skype and YouTube) over an internet connection rather than through a service provider’s network. OTT providers are becoming increasingly competitive as customers shift from mobile voice and SMS communications to internet-based voice and data communications through computers and smartphone or tablet applications. In addition, as providers of fixed and mobile telecommunications services, we face more legal, regulatory and tax barriers than providers of OTT services, increasing our costs in relation to these provides and preventing us from being able to fully compete with them.

We may not obtain the expected benefits of our investments if more advanced technologies are adopted by the market. Even if we adopt new technologies in a timely manner as they are developed, the cost of such technology may exceed the benefit to us, and we cannot assure you that we will be able to maintain our level of competitiveness.

Our operations depend on our ability to maintain, upgrade and operate efficiently our accounting, billing, customer service, information technology and management information systems and to rely on the systems of other carriers underco-billing agreements.

Our success largely depends on the continued and uninterrupted performance of our controls, network technology systems and of certain hardware. Our technical infrastructure (including our network infrastructure for mobile telecommunications services) is vulnerable to damage or interruption from information and telecommunication technology failures, power loss, floods, windstorms, fires, terrorism, intentional wrongdoing, human error and similar events. Our controls are dependent, not exclusively, on these technological systems and are also subject to interruptions and failures. Unanticipated problems with our controls, or at our facilities, system failures, hardware or software failures, computer viruses or hacker attacks could affect the quality of our services and cause service interruptions. Any of these occurrences could result in reduced user traffic and reduced revenue and could harm our levels of customer satisfaction, our reputation and compliance with certain of our regulatory obligations.

Sophisticated information and processing systems are vital to our growth and our ability to monitor costs, render monthly invoices for services, process customer orders, provide customer service and achieve operating efficiencies. We cannot assure you that we will be able to operate successfully and upgrade our accounting, information and processing systems or that these systems will continue to perform as expected. We have entered intoco-billing agreements with each long-distance telecommunications service provider that is interconnected to our networks in Brazil to include in our invoices the long-distance services rendered by these providers, and these providers have agreed to include charges owed to us in their invoices. Any failure in our accounting, information and processing systems, or any problems with the execution of invoicing and collection services by other carriers with whom we haveco-billing agreements, could impair our ability to collect payments from customers and respond satisfactorily to customer needs, which could adversely affect our business, financial condition and results of operations.

We face various cyber-security risks that, if not adequately addressed, could have an adverse effect on our business.

We face various cyber-security risks that could result in business losses, including but not limited to contamination (whether intentional or accidental) of our networks and systems by third parties with whom we exchange data, equipment failures or unauthorized access to and loss of confidential customer, employee and/or proprietary data by persons inside or outside of our organization. We are also exposed to cyber attacks causing systems degradation or service unavailability, the penetration of our information technology systems and platforms byill-intentioned third parties, and infiltration of malware (such as computer viruses) into our systems.

The risks of cyber attacks has been exacerbated as a result of measures that we have adopted to combat theCOVID-19 pandemic, principally the institution of a “work-from-home” policy for our employees. Because our managers and employees have access to our information systems from their remote locations, the demands on our security systems have increased. Although we have implemented measures to prevent unauthorized access to our systems through the compromise of these remote access points, we cannot assure you that perpetrators of cyber attacks will be prevented from accessing our information systems in all cases.

Cyber attacks against companies have increased in frequency, scope and potential harm in recent years. Further, the perpetrators of cyber attacks are not restricted to particular groups or persons. These attacks may be committed by company employees or third parties operating in any region, including jurisdictions where law enforcement measures to address such attacks are unavailable or ineffective. We may not be able to successfully protect our operational and information technology systems and platforms against such threats. Further, as cyber attacks continue to evolve, we may incur significant costs in the attempt to modify or enhance our protective measures or investigate or remediate any vulnerability.

The inability to operate our networks and systems as a result of cyber attacks, even for a limited period of time, may result in significant expenses to us and/or a loss of market share to other telecommunications providers. The costs associated with a major cyber attack could include expensive incentives offered to existing customers and business partners to retain their business, increased expenditures on cyber-security measures and the use of alternate resources, lost revenues from business interruption and litigation. If we are unable to adequately address these cyber-security risks, our operating network and information systems could be compromised, which could have an adverse effect on our business, financial condition and results of operations.

Risks Relating to Our Company

Our debt instruments contain covenants that could restrict our financing and operating flexibility and have other adverse consequences.

As of December 31, 2019, we had total outstanding borrowings and financing of R$31,642 million, excluding the fair value adjustment to our borrowings and financing and debt issuance costs, and R$18,227 million, after giving effect to the fair value adjustment and debt issuance costs. In addition, in February 2020, an investor subscribed to an aggregate amount of R$2,500 million of Oi Mobile’snon-convertible debentures. We are subject to certain financial covenants under the instruments that govern our indebtedness that limit our ability to incur additional debt. The level of our consolidated indebtedness and the requirements and limitations imposed by these debt instruments could adversely affect our financial condition or results of operations. In particular, the terms of some of these debt instruments restrict or may restrict our ability, and the ability of our subsidiaries, to:

incur or guarantee additional debt;

grant liens over or pledge assets;

sell or dispose of assets;

merge or consolidate with another company;

pay dividends or distributions on capital stock or repurchase capital stock; and

make certain acquisitions, mergers and consolidations.

These covenants could limit our ability to plan for or react to market conditions or to meet our operational or capital needs, which could reduce future net operating revenue and adversely affect our cash flows and profitability. Our ability to comply with these covenants may be affected by events beyond our control, and we may have to curtail some operations to maintain compliance. As of December 31, 2019, we were in full compliance with our financial covenants under our financial instruments.

In addition, the failure of Oi and our restricted subsidiaries to comply with these covenants could result in a default under our debt agreements, which could permit the holders to accelerate our obligation to repay the debt and may be cross-defaulted to other debt. Our assets or cash flow may not be sufficient to fully repay borrowings under our outstanding debt agreements if accelerated upon an event of default, and there is no guarantee that we would be able to repay, refinance or restructure the payments on those debt agreements.

Furthermore, our debt instruments with BNDES contain financial covenants that require Oi to maintain five specified financial ratios, measured on a quarterly basis. Under these debt instruments, BNDES has the right to accelerate the debt if, at the date the financial covenants are tested, we are not in compliance with any two of these ratios. At December 31, 2019, we were in compliance with these financial covenants. As a result of the depreciation of thereal subsequent to December 31, 2019, partially due to theCOVID-19 pandemic and the public health measures adopted to combat the pandemic in Brazil and internationally, and the related effects on our U.S. dollar-denominated indebtedness and interest expenses, we believed that it was probable that as of March 31, 2020, we would not be in compliance with more than one of these financial ratios. In anticipation of these ratio breaches, on March 30, 2020 we obtained a waiver from BNDES. The cross-default or cross-acceleration clauses in the instruments governing our other indebtedness (other than Oi Mobile’snon-convertible debentures) provide that an event of default under our debt instruments with BNDES do not trigger an event of default under our other indebtedness or enable the creditors under other indebtedness to accelerate that indebtedness.

Under the RJ Plan, until February 5, 2023, we are required to apply an amount equivalent to 100% of the net revenue from our sale of assets in excess of US$200 million to investments in our activities. Beginning on February 5, 2024, we are required to allocate to the repayment of debt instruments representing recoveries under the RJ Plan on an annual basis an amount equivalent to 70% of the amount by which (1) our cash and cash equivalents and financial investments at the end of each fiscal year exceeds (2) the greater of (a) 25% of our operating expenses and capital expenses for that fiscal year, and (b) R$5,000 million, subject to adjustment in the event that we conclude any capital increases. The cash required to make these repayments will reduce the amount available to us to make capital expenditures.

The RJ Plan permits us to borrow up to R$2 billion under new export credit facilities, as described under “Item 5. Operating and Financial Review and Prospects—Liquidity and Capital Resources.” This debt may be denominated inreais or in foreign currencies. Accordingly, we may incur interest expenses and foreign exchange gains and losses in connection with this new debt. A significant increase in any of these interest rates could adversely affect our financial expenses and negatively affect our overall financial performance.

If the Brazilian Confirmation Order is overturned or modified, the RJ Debtors may be declared bankrupt under Brazilian law and liquidated.

On June 20, 2016, Oi, together with the other RJ Debtors, filed a joint voluntary petition for judicial reorganization pursuant to the Brazilian Bankruptcy Law with the RJ Court, pursuant to an urgent measure approved by our board of directors. On December 19 and 20, 2017, a GCM was held to consider approval of the most recently filed judicial reorganization plan. This GCM concluded on December 20, 2017 following the approval of the RJ Plan reflecting amendments to the judicial reorganization plan presented at this GCM as negotiated during the course of this GCM. On January 8, 2018, the RJ Court entered the Brazilian Confirmation Order, was published in the Official Gazette of the State of Rio de Janeiro (Diário Oficial do Estado do Rio de Janeiro);

“Brazilian Confirmation Order” are to the order entered by the RJ Court on January 8, 2018, ratifying and confirming the RJ Plan, but modifying certain provisionsPlan. The Brazilian Confirmation Order was published in the Official Gazette of the RJ Plan;

“CapitalizationState of Credits Capital Increase” areRio de Janeiro on February 5, 2018, the Brazilian Confirmation Date. For more information with respect to the capital increase of between R$$11,765,562,892.10RJ Proceedings, see “Item 4. Information on the Company—Our Recent History and R$12,292,379,141.00 through the issuance of upDevelopment—Our Judicial Reorganization Proceedings.”

The Brazilian Confirmation Order, according to 1,756,054,163 New Shares, paid for by conversion of claims of Qualified Bondholders into New Shares, pursuantits terms, is currently binding on all parties, although it is subject to Section 4.3.3.5 of the RJ Plan;

“Cash Capital Increase” aresix pending appeals with no suspensive effect attributed to the cash capital increase of R$4 billion provided for under Section 6 of the RJ Plan;

“Chapter 15 Debtors” are to Oi, Telemar, Oi Coop and Oi Mobile;

“Commitment Agreement” are to that certain commitment agreement, which we negotiated with members of the Ad Hoc Group, the IBC and certain other unaffiliated bondholders as partthose appeals. By operation of the RJ Plan under which such bondholders agreed to backstop an eventual cash capital increase by our company, which will be commenced followingand the full implementationBrazilian Confirmation Order, provided that the Brazilian Confirmation Order is not overturned or altered as a result of the RJ Plan;

“Default Recovery” are topending appeals filed against it by certain creditors, the general treatment provided for unsecured credits underclaims against the RJ Plan. UnderDebtors have been novated and discharged under Brazilian law and holders of such claims are entitled only to receive the RJ Plan, Bondholders that were not Eligible Bondholders, did not make a valid election of the form of recovery for their Bondholder Credits, or do not participate in the settlement procedures will only be entitled to the Default Recovery with respect to the Bondholder Credits represented by their Bonds.

“Dutch District Court” are to the District Court of Amsterdam;

“Eligible Bondholders” are to every Bondholder that individualized its Bondholder Credits in accordance with the procedures establishedrecoveries set forth in the RJ Plan and by the RJ Court;

“GCM” are to a General Creditors’ Meeting of creditors of our company recognized by the RJ Court. A GMC was held on December 19 and 20, 2017 to consider and vote on the RJ Plan;

“IBC” means the International Bondholder Committee, a group of creditors in the Netherlands;

“Judicial Ratification of the RJ Plan” are to the confirmation of the RJ Plan by the RJ Court. As used in this annual report, the date of the Judicial Ratification of the RJ Plan means February 5, 2018 (i.e., the Brazilian Confirmation Date);provided that (1) in the event that any appeal of the Brazilian Confirmation Order is filed and a stay on the effectiveness of the Brazilian Confirmation Order is granted, the Brazilian Confirmation Date shall be deemed to occur the date on which such appeal is resolved; and (2) in the event that any appeal of the Brazilian Confirmation Order results in in an appellate court overturning or modifying the Brazilian Confirmation Order, the Brazilian Confirmation Date shall be deemed to occur on the date on which the eventual appellate court’s decision, or that of a higher court (if further appeals of the appellate court’s decision are made), is published in such court’s official gazette. For more information about the appeals and motions for clarification filed with respect to the Brazilian Confirmation Order, see “Item 4. Information on the Company—Our Recent History and Development—Our Judicial Reorganization Proceedings—Confirmation of Judicial Reorganization Plan by RJ Court;”

“New Notes” are to senior unsecured notes of Oi to be issuedexchange for their claims in accordance with the terms of Section 4.3.3.3and conditions of the RJ PlanPlan.

If the Brazilian Confirmation Order is overturned or modified and, Exhibit 4.3.3.3(f) thereto, in connection with the Capitalization of Credits Capital Increase;

“New Shares” are to newly issued common shares of Oi, which are expected to be issued in the form of ADSs, in connection with the Capitalization of Credits Capital Increase;

“Non-Qualified Bondholders” are to Eligible Bondholders with Bondholder Credits equal to or less than USD $750,000.00 (or the equivalent in other currencies);

“Non-Qualified Credit Agreement” are toas a credit agreement to be entered into betweenresult, the RJ Debtors are declared bankrupt, which under Brazilian law is generally followed by a liquidation of the debtors’ assets, the rights and an administrative agent, in accordance withguarantees of the creditors recognized by the RJ Court will be restored under the original terms of Section 4.3.3.1 ofas if the RJ Plan and Exhibit 4.3.3.1(f) thereto;

“Non-Qualified Recovery” are to the entitlementhad never been approved, net of certainNon-Qualified Bondholders to elect to have their Bondholder Credits Satisfied through the distribution to suchNon-Qualified Bondholders of a participation interest in theNon-Qualified Credit Agreement;

“Non-Qualified Recovery Settlement Procedure” are to the procedure to settle theNon-Qualified Recovery to whichNon-Qualified Bondholders that have made valid recovery electionsamounts validly received pursuant to the RJ Plan, are entitled;

“Oi Coop Composition Plan” arein accordance with Brazilian Bankruptcy Law. A modification of the Brazilian Confirmation Order may lead to a breach of the RJ Plan by the RJ Debtors. In case of breach of the RJ Plan by the RJ Debtors, creditors will be entitled to (1) approve a modification to the composition planRJ Plan at a meeting of creditors complying with the quorum requirements established in the Brazilian Bankruptcy Law, or (2) seek to have the RJ Debtors adjudicated as bankrupt by the RJ Court.

We are subject to numerous legal and administrative proceedings, which could adversely affect our business, results of operations and financial condition.

We are subject to numerous legal and administrative proceedings. It is difficult to quantify the potential impact of these legal and administrative proceedings. We classify our risk of loss from legal and administrative proceedings as “probable,” “possible” or “remote.” We make provisions for Oi Coop providingprobable losses but do not make provisions for possible and remote losses.

As of December 31, 2019, we had provisioned R$5,252 million for probable losses relating to various tax, labor and civil legal and administrative proceedings against us. As of December 31, 2019, we had claims against us of R$28,416 million in tax proceedings, R$798 million in labor proceedings and R$1,668 million in civil proceedings with a risk of loss classified as “possible” for which we had made no provisions. We are not required to disclose or record provisions for proceedings in which our management judges the risk of loss to be remote. However, the amounts involved in certain of the proceedings in which we believe our risk of loss is remote could be substantial. Consequently, our losses could be significantly higher than the amounts for which we have recorded provisions.

If we are subject to unfavorable decisions in any legal or administrative proceedings and the losses in those proceedings significantly exceed the amount for which we have provisioned or involve proceedings for which we have made no provision, our results of operations and financial condition may be materially adversely affected. Even for the restructuringamounts recorded as provisions for probable losses, a judgment against us would have an effect on our cash flow if we are required to pay those amounts. Unfavorable decisions in these legal proceedings may, therefore, reduce our liquidity and adversely affect our business, financial condition and results of operations. For a more detailed description of these proceedings, see “Item 8. Financial Information—Legal Proceedings.”

We have indemnification obligations with respect to the PT Exchange Agreement and the PT Portugal disposition that could materially adversely affect our financial position.

In the exchange agreement, or the PT Exchange Agreement, that we entered into with Pharol under which we transferred defaulted commercial paper of Rio Forte Investments S.A., or Rio Forte, to Pharol in exchange for the delivery to our company of Common Shares and Preferred Shares as described under “Item 7. Major Shareholders and Related Party Transactions—Major Shareholders—PT Option Agreement,” we agreed to indemnify Pharol against any loss arising from (1) Pharol’s contingent or absolute tax or anti-trust obligations in relation to the assets contributed to our company in the Oi capital increase in connection with which we acquired PT Portugal from Pharol in May 2014 and (2) Pharol’s management activities, with reference to acts or triggering events occurring on or prior to May 5, 2014, excluding any losses incurred by Pharol as a result of the claims against Oi Coopfinancial investments in the NetherlandsRio Forte commercial paper and the acquisition of the Rio Forte commercial paper from Oi under the PT Exchange Agreement.

In the share purchase agreement under which we sold PT Portugal in substantially the same termsPT Portugal disposition, we agreed to indemnify Altice Portugal for breaches of our representations and conditionswarranties under the share purchase agreement, subject to certain customary procedural and financial limitations. There can be no assurance that we will not be subject to significant claims under these indemnification provisions and if we are subject to such claims under these indemnification provisions, we could be required to pay significant amounts, which would have an adverse effect on our financial condition.

In the PT Ventures Share Purchase Agreement under which we sold PT Ventures to Sociedade Nacional de Combustíveis de Angola, Empresa Pública – Sonangol E.P., or Sonangol, we agreed to indemnify Sonangol for breaches of our representations and warranties under the PT Ventures Share Purchase Agreement, subject to certain customary procedural and financial limitations. There can be no assurance that we will not be subject to significant claims under these indemnification provisions and if we are subject to such claims under these indemnification provisions, we could be required to pay significant amounts, which would have an adverse effect on our financial condition.

We are subject to credit risks with respect to our customers. If we are unable to limit payment delinquencies by our customers, or if delinquent payments by our customers increase, our financial condition and results of operations could be adversely affected.

Our business significantly depends on our customers’ ability to pay their bills and comply with their obligations to us. During 2019, we recorded provisions for doubtful accounts in the amount of R$489 million, or 2.4% of our net operating revenue, primarily due to subscribers’ delinquencies. As of December 31, 2019, our provision for doubtful accounts was R$774 million.

ANATEL regulations allow us to implement certain policies to reduce customer defaults, such as service restrictions or limitations on the RJ Plan;

types of services provided based on a subscriber’s credit record. If we are unable to successfully implement policies to limit delinquencies of our Brazilian subscribers or otherwise select our customers based on their credit records, persistent subscriber delinquencies and bad debt will continue to adversely affect our operating and financial results.

In addition, if the Brazilian economy declines due to, among other factors, a reduction in the level of economic activity, an increase in inflation or an increase in domestic interest rates, a greater portion of our customers may not be able to pay their bills on a timely basis. For example, although do not have sufficient experience with the effects of the public health measures adopted in Brazil in response to theCOVID-19 pandemic to reliably estimate the quantitative effects of these measures, we expect that these public health measures will have significant impacts on the income and purchasing power of many of our subscribers, particularlylow-income subscribers and SMEs, some of whom may cease operations. Any increase in expected losses on trade receivables would adversely affect our financial condition and results of operations.

We are dependent on key personnel and the ability to hire and retain additional personnel.

We believe that our success will depend on the continued services of our senior management team and other key personnel. Our management team is comprised of highly qualified professionals, with extensive experience in the telecommunications industry. The loss of the services of any of our senior management team or other key employees could adversely affect our business, financial condition and results of operations. We also depend on the ability of our senior management and key personnel to work effectively as a team.

 

“PTIF Composition Plan”

Our future success also depends on our ability to identify, attract, hire, train, retain and motivate highly skilled technical, managerial, sales and marketing personnel. Competition for such personnel is intense, and we cannot guarantee that we will successfully attract, assimilate or retain a sufficient number of qualified personnel. Failure to retain and attract the necessary technical, managerial, sales and marketing and administrative personnel could adversely affect our business, financial condition and results of operations.

The outcome of Operation Mine Map, a criminal investigation being conducted by Brazilian authorities that involves historical agreements of our company with certain entities, and any further investigations that may be commenced related to these agreements, could have a material adverse effect on our company.

On December 10, 2019, the Brazilian Federal Police launched Operation Mine Map (OperaçãoMapa da Mina). One of the main targets of Operation Mine Map was Fábio da Silva, son of former president Luiz Ignácio Lula da Silva. The subject of the investigation includes payments made by us to two groups of companies, Gamecorp and Grupo Gol. Brazilian authorities allege that these payments were made in exchange for benefits from the Brazilian government. In connection with the investigation, our headquarters and some other buildings in the States of São Paulo and Rio de Janeiro and in Brasília were searched and documents were seized relating to our business with Gamecorp and Grupo Gol.

We have been cooperating with Brazilian authorities involved in Operation Mine Map and have provided information and documents. We have not been notified that we are a target of any investigation relating to Operation Mine Map. None of our current executive officers or members of our board of directors were involved in our historical relationships with Gamecorp and Grupo Gol.

We cannot predict when the composition plan for PTIF providingOperation Mine Mapinvestigation will be completed or the results of such investigation, including whether any litigation or enforcement action will be brought against us or the outcome or impact of any resulting litigation or enforcement action, nor can we predict any potential actions that may be taken by the relevant authorities. Any adverse development in the Operation Mine Mapinvestigation could subject us to potential fines or penalties under applicable law, materially adversely affect our public reputation, and could have a material adverse effect on us, including: (1) threatening our ability to obtain new financing, which could impair our ability to operate our business; and (2) shifting management’s focus to these matters, which could harm our ability to meet our strategic objectives. Additionally, while we have taken, and are continuing to take, measures to enhance our compliance programs, which are intended to assist us in detecting and preventing bribery and corruption, there can be no assurance that these efforts will enable us to detect or prevent all such activities.

We could be adversely affected by violations of anti-corruption laws and regulations.

We are required to comply with Brazilian anti-corruption laws and regulations, including Brazilian Law No. 12,846/2013, or the Brazilian Anti-Corruption Law, as well as anti-corruption laws and regulations in other jurisdictions, including the U.S. Foreign Corrupt Practices Act of 1977, or the FCPA.

The Brazilian Anti-Corruption Law, the FCPA and similar anti-corruption laws in other jurisdictions generally prohibit companies and their intermediaries from making improper payments to government officials or other persons for the restructuringpurpose of obtaining or retaining business. Recent years have seen a substantial increase in anti-corruption law enforcement activity, with more frequent and aggressive investigations and enforcement proceedings by both the U.S. Department of Justice and the U.S. Securities and Exchange Commission, or SEC, increased enforcement activity bynon-U.S. regulators, and increases in criminal and civil proceedings brought against companies and individuals. Our policies mandate compliance with these anti-corruption laws. We operate, through our businesses, in countries that are recognized as having governmental and commercial corruption. We cannot assure you that our internal control policies and procedures will protect us from reckless or criminal acts committed by our employees, the employees of any of our businesses, or third party intermediaries. In the event that we believe or have reason to believe that our employees or agents have or may have violated applicable anti-corruption laws, including the FCPA, we may be required to investigate or have outside counsel investigate the relevant facts and circumstances, which can be expensive and require significant time and attention from senior management. Violations of these laws may result in criminal or civil sanctions, inability to do business with existing or future business partners (either as a result of express prohibitions or to avoid the appearance of impropriety), injunctions against future conduct, profit disgorgements, disqualifications from directly or indirectly engaging in certain types of businesses, the loss of business permits or other restrictions which could disrupt our business and have a material adverse effect on our business, financial condition, results of operations or liquidity.

Risks Relating to Our Operations

We face significant competition in the Brazilian market and increasing competition from other services, which may adversely affect our results of operations.

We face increasing competition throughout Brazil from other telecommunications service providers in each of our core service businesses. In our Residential Services business, we compete with other fixed-line voice service providers, primarily Claro S.A., or Claro, a subsidiary of América Móvil S.A.B. de C.V., and Telefônica Brasil S.A., a subsidiary of Telefónica S.A., or Telefônica Brasil. In addition to Claro and Telefônica Brasil, our Residential Services business competes for broadband subscribers with a myriad of smaller local and regional broadband services providers. Finally, our Residential Services business competes forPay-TV broadband subscribers with Claro and SKY Brasil Serviços Ltda., or SKY, and Telefônica Brasil. In our Personal Mobility Services business, we compete with Telefônica Brasil, Claro, and TIM Participações S.A., a subsidiary of Telecom Italia S.p.A., or TIM. In our Business to Business, or B2B, Services business, we compete with all of these competitors for small- andmedium-sized enterprise, or SME, and corporate subscribers (including governmental entities) for our fixed-line and mobile services.

Our primary competitors, Telefônica Brasil, TIM and Claro are each controlled by multinational companies that may have more significant financial and marketing resources, and greater abilities to access capital on a timely basis and on more favorable terms, than our company.

As a result of competition from mobile services, we expect (1) the number of our fixed lines in service to continue to decline as some of our customers eliminate their fixed-line services in favor of mobile services, and (2) the use of existing fixed lines for making voice calls to decline, as customers replace fixed-line calls in favor of calls on mobile phones as a result of the claims against PTIFemergence of“all-net” plans, which allow a customer to make calls to any fixed-line or mobile device of any operator for a flat monthly fee. The reduction in the Netherlandsnumber of our fixed lines in substantiallyservice has negatively affected and is likely to continue to negatively affect our net operating revenue and margins.

The primary drivers of competition in the same termsbroadband industry are stability and conditions asquality of the RJ Plan;

“PTIF Shares” are to common shares of Oi currently held by PTIF, which may be issuedservice, speed and price, with discounts typically offered in the form of ADRs;

“Qualified Bondholders” are to Eligible Bondholders with Bondholder Credits greaterbundled services. Claro and Telefônica Brasil each offer broadband services at higher speeds than US$750,000.00 (or the equivalent in other currencies);

“Qualified Recovery” areours and both offer integrated voice, broadband andPay-TV services, typically as bundles, to the entitlementresidential services market through a single network infrastructure. In addition, an increasing number of certain Qualified Bondholderssmall local and regional providers are competing in the broadband space offeringfiber-to-the-home, or FTTH, at competitive prices. Future offerings by our competitors that are aggressively priced or that offer additional services could have an adverse effect on our net operating revenue and our results of operations.

We offerPay-TV services throughout the regions in which we provide residential services. ThePay-TV market in Brazil has been facing a steady drop in the number of subscribers since 2015 as a result of the financial crisis, piracy, and an increase in the cord-cutting effect resulting from more widespread use of OTT services in Brazil, such as Netflix, Amazon Prime Video, HBO Go and others.

We and each of our principal competitors in the mobile telecommunications market offer Universal Mobile Telecommunications System (UMTS), or 3G, and our Long Term Evolution (LTE), or 4G, mobile telecommunications network technology. Our competitors have a much larger coverage footprint (in terms of cities covered) than we do both in 3G and 4G. In addition, the cost of maintaining our revenue share in this market may increase and in the future we may incur higher advertising and other costs as we attempt to electmaintain or expand our market presence. As mobile interconnection, or MTR, tariffs have declined in recent years, a trend towards SIM card consolidation has developed, reversing the trend of customers using multiple SIM cards to participate inon-net calling plans offered by multiple service providers; this trend has resulted, and may continue to result in, a decline in the size of our customer base. Acquiring each additional personal mobility customer entails costs, including sales commissions and marketing costs. Recovering these costs depends on our ability to retain such customers. Therefore, high rates of customer churn could have a material adverse effect on the profitability of our Personal Mobility Services business. During the year ended December 31, 2019, the average monthly churn rate of our Personal Mobility Services business, representing the number of subscribers whose service was disconnected during each month, whether voluntarily or involuntarily, divided by the number of subscribers at the beginning of such month, was 3.28% per month. Our inability to compete effectively to maintain and increase our market share in this market could adversely affect our net operating revenue and profitability.

Our mobile subscribers are demanding higher quality and more data availability, which require higher investments in development, modernization, expansion and continuous improvement in service quality and customers’ experience. As discussed above, some of our competitors may have greater access to cheaper capital and the ability to invest in new technologies, including 4.5G and 700 MHz frequencies. Oi is the only operator in the market that does not have a license for the 700 MHz frequency.

As a result of the increased availability of 4G mobile network technology, there has been an increase in the use of OTT services in Brazil, including instant internet messaging and Voice over Internet Protocol, or VoIP, and services on smartphone applications such as Facebook Messenger and WhatsApp. OTT applications are often free of charge, other than for data usage, accessible by smartphones, tablets and computers and allow their users to have access to potentially unlimited messaging and voice services over the internet, bypassing more expensive traditional voice and messaging services such astwo-way short (or text) message services known as SMS, which have historically been, but are no longer a source of significant revenues. With the growing use of smartphones in Brazil, an increasing number of customers are using OTT application services as a substitute for traditional voice or SMS communications. As a result, we see the migration of traffic from voice to data and consequently the introduction of offers from almost all competitors of unlimited voice plans in their Bondholder Credits satisfied throughportfolio, accelerating the distribution to such Qualified Bondholdersprocess of a combinationcommoditization of New Notes, New Shares, PTIF Shares and Warrants in amounts determined basedvoice service. These trends could have an adverse effect on the Bondholder Credits evidencedaverage revenue per unit, or ARPU, generated by our mobile customer base and our profitability.

TheCOVID-19 pandemic could have a material adverse effect on our business and results of operations.

Since December 2019,SARS-CoV-2, a novel strain of coronavirus referred to asCOVID-19, has spread throughout the Bondsworld. On January 31, 2020, the World Health Organization announced thatCOVID-19 was a global health emergency and on March 3, 2020, the World Health Organization categorizedCOVID-19 as a pandemic. TheCOVID-19 pandemic has resulted in numerous deaths and the imposition of each series held bylocal, municipal and national governmental“shelter-in-place” and other public health measures, border closures and other travel restrictions, causing unprecedented economic disruption in much of the world, including in Brazil.

The local, national and international response to the virus is quickly developing, fluid and uncertain. During March and April of 2020, state, local and municipal authorities within Brazil promoted and enforced public health measures, including social isolation and quarantine measures, and have enacted regulations limiting the operations of“non-essential” businesses. Inmid-March 2020, Rio de Janeiro and other Brazilian states declared a Bondholder,state of emergency. Although the Brazilian government has determined that the telecom sector is an essential service, which allows us to continue our field maintenance activities without violating restrictions on movement that have generally been imposed to combat the pandemic, in accordance with Section 4.3.3.2the recommendations of the RJ Plan;

“Qualified Recovery Settlement Procedure” are to the procedure to settle the Qualified Recovery to which Qualified Bondholders that have made valid recovery elections pursuant to the RJ Plan are entitled;

“RJ Court” are to the 7th Commercial Court of the Judicial District of the State Capital of Rio de Janeiro. The RJ Court is adjudicating the judicial reorganization proceedings in Brazil involving the RJ Debtors.

“RJ Debtors” are to Oi, Telemar, Oi Mobile, Oi Coop, PTIF, Copart 4 and Copart 5;

“RJ Plan” are to the judicial reorganization plan, as amended, of the RJ Debtors that was filed with the RJ Court and, on December 20, 2017, approved byauthorities, we transitioned a significantsubstantial majority of creditorsour employees to work from home.

Although we have devoted considerable resources to preventative measures in order to reduce the potential impacts of each class present attheCOVID-19 pandemic on our employees, business, service and operations, there can be no assurance that these measures will be effective or that the GCM heldpandemic will not have an adverse effect on December 19our business, financial condition and 20, 2017;

“RJ Proceedings” are to the Brazilian proceedings for judicial reorganization (recuperação judicial) involving the RJ Debtors that are being adjudicated by the RJ Court, pursuant to a joint voluntary petition for judicial reorganization pursuant to the Brazilian Bankruptcy Law filed by the RJ Debtors with the RJ Court initially on June 20, 2016. On June 29, 2016, the RJ Court granted the processing of the RJ Proceedings of the RJ Debtors;

“U.K. Recognition Orders” are to the orders granted by the High Courtresults of Justice of England and Wales on Jun 23, 2016 recognizing the RJ Proceedings as a foreign main proceedings under the Cross-Border Insolvency Regulations 2006, which implements the United Nations Commission on International Trade Law (UNCITRAL) Model Law on Cross-Border Insolvency in Great Britain, in relation to Oi, Telemar and Oi Mobile;

“U.S. Bankruptcy Court” are to the United States Bankruptcy Court for the Southern District of New York;

“U.S. Recognition Order” are to the order granted by the U.S. Bankruptcy Court on July 22, 2016 recognizing the RJ Proceedings as the foreign main proceedings in respect of each of the Chapter 15 Debtors; and

“Warrants” are to warrants (bonus de subscrição) to acquire newly issued common shares of Oi, which Warrants may distributed in the form of American Depository Warrants, as further described in Section 4.3.3.6 of the RJ Plan.

Disposition of PT Portugal

On December 9, 2014, we entered into a share purchase agreement, or the PTP Share Purchase Agreement, with Altice Portugal S.A., or Altice Portugal, and Altice S.A. pursuant to which we agreed to sell all of the share capital of PT Portugal to Altice Portugal for a purchase price equal to the enterprise value of PT Portugal of €6,900 million, subject to adjustments based on the financial debt, cash and working capital of PT Portugal on the closing date, plus an additionalearn-out amount of €500 millionoperations. For example, public health measures could affect our network quality in the event that our networks are unable to meet increased demand as a result of orders from the consolidated revenuesauthorities that individuals stay at or work at home. In addition, sales of PT Portugalcertain of our products and its subsidiaries (asservices, such as services offered throughdoor-to-door sales channels and sales made through our retail stores, will be reduced as a result of public health measures, which could negatively impact us. The impact of public health measures adopted in Brazil on the income and purchasing power of our subscribers, particularlylow-income subscribers and SMEs, some of whom may cease operations, could reduce their ability to pay us for services, which could result in a decline in our cash flows from operations and an increase in our expected losses on trade receivables. If any applicable governmental body imposes rules preventing our termination services as a result ofnon-payment, thus encouraging customer defaults on invoices, such measures are likely to result in a decline in our cash flows from operations and an increase in our expected losses on trade receivables. Finally, as a result of restrictions on certain activities, it is possible that our personnel may be unable to perform routine maintenance and installation activities, which could adversely affect our operations and sales. For more information about specific measures that we have adopted and potential impacts on our business operations, see “Item. Operating and Financial Review and Prospects—Principal Factors Affecting Our Financial Condition and Results of Operations—Potential Effects of the closing date) forCOVID-19 Pandemic.

We cannot predict the full effect of the pandemic on our business or on the Brazilian economy. Federal, state and municipal governments in Brazil may announce further restrictions on the general population and we cannot predict what effect this will have on our operations and sales in the long term. We cannot predict the duration of the pandemic, the effectiveness of governmental or other measures taken to attempt to curb the pandemic, or the duration of any single year betweensuch measures. In addition, following the year ending December 31, 2015pandemic and the year endingtermination of any such governmental restrictions, the needs and preferences of our customers may have been altered. None of the losses incurred or to be incurred by us as a result of theCOVID-19 pandemic, whether as a result of business interruption or inability to attract new customers, is covered by insurance currently held by us. As a result, any such losses could have a material adverse effect on our business, financial condition, and results of operations.

We may be unable to implement our plans to expand and enhance our existing networks in Brazil in a timely manner or without unanticipated costs, which could hinder or prevent the successful implementation of our business plan and result in revenues and net income being less than expected.

Our business as a telecommunications services provider depends on our ability to maintain and expand our telecommunications services network. Our ability to achieve our strategic objectives depends in large part on the successful, timely and cost-effective implementation of our plans to expand and enhance our networks in Brazil. We believe that our expected growth will require, among other things:

continuous development of our operational and administrative systems;

efficiently allocating our capital;

increasing marketing activities;

improving our understanding of customer wants and needs;

continuous attention to service quality; and

attracting, training and retaining qualified management, technical, customer relations, and sales personnel.

We believe that these requirements will place significant demand on our managerial, operational and financial resources. Factors that could affect our implementation of our growth strategy include:

our ability to generate cash flow or to obtain future financing necessary to implement our projects;

delays in the delivery of telecommunications equipment by our vendors, which could be exacerbated by the effects of theCOVID-19 pandemic on the operations of our equipment suppliers;

the failure of the telecommunications equipment supplied by our vendors to comply with the expected capabilities;

the failure to obtain licenses necessary for our projects; and

delays resulting from the failure of third-party suppliers or contractors to meet their obligations in a timely and cost-effective manner, which could be exacerbated by the effects of theCOVID-19 pandemic on the operations of our third-party suppliers or contractors.

Although we believe that our cost estimates and implementation schedule are reasonable and have not been affected by factors relating to theCOVID-19 pandemic, we cannot assure you that the actual costs or time required to complete the implementation of these projects will not substantially exceed our current estimates, particularly if theCOVID-19 pandemic increases in severity or extends over a prolonged period of time. Any significant cost overrun or delay could hinder or prevent the successful implementation of our business plan and result in revenues and net income being less than expected. Failure to manage successfully our expected growth could reduce the quality of our services, with adverse effects on our business, financial condition and results of operations.

We make investments based on demand forecasts that may become inaccurate due to economic volatility and may result in revenues that are lower than expected.

We make certain investments, such as the procurement of materials and the development of our network infrastructure, based on our forecasts of the amount of demand that customers will have for our services at a later date. However, any major changes in the Brazilian economic scenario may affect this demand and therefore our forecasts may turn out to be inaccurate. For example, economic impacts of theCOVID-19 pandemic and the public health measures adopted in Brazil to combat this pandemic, economic crises that restrict credit to the population, and uncertainties relating to employment may result in a delay in the decision to acquire new products or services (such as broadband orPay-TV). As a result, it is possible that we may make larger investments based on demand forecasts than were necessary given actual demand at the relevant time, which may directly affect our cash flow.

Furthermore, improvements in economic conditions may have the opposite effect. For example, an increase in demand not accompanied by our investment in improved infrastructure may result in a possible loss of opportunity to increase our revenue or result in the degradation of the quality of our services.

We rely on strategic suppliers of equipment, materials and certain services necessary for our operations and expansion. If these suppliers fail to provide equipment, materials or services to us on a timely basis, we could experience disruptions, which could have an adverse effect on our revenues and results of operations.

We are in the process of vendor consolidation by using only on a few strategic and most representative technology suppliers around the world to provide us with equipment and materials that we need in order to expand and to operate our business in Brazil. In addition, we rely on a third-party provider of network maintenance services in certain regions where we operate. There are a limited number of suppliers with the capability of providing the mobile network equipment and fixed-line network platforms that our operations and expansion plans require or the services that we require to maintain our networks. In addition, because the supply of mobile network equipment and fixed-line network platforms requires detailed supply planning and this equipment is technologically complex, it would be difficult for our company to replace the suppliers of this equipment. Suppliers of cables that we need to extend and maintain our networks may suffer capacity constraints or difficulties in obtaining the raw materials required to manufacture these cables. As a result, we are exposed to risks associated with these suppliers, including restrictions of production capacity for equipment and materials, availability of equipment and materials, delays in delivery of equipment, materials or services, and price increases, many of which may be exacerbated by the effects of theCOVID-19 pandemic and public health measures in Brazil and internationally to combat the pandemic. If these suppliers or vendors fail to provide equipment, materials or services to us on a timely basis or otherwise in compliance with the terms of our contracts with these suppliers, we could experience disruptions or declines in the quality of our services, which could have an adverse effect on our revenues and results of operations, and we might be unable to satisfy the requirements contained in our concession and authorization agreements.

Certain essential equipment is subject to risks related to importation, and we acquire other essential equipment from a limited number of domestic suppliers, which may further limit our ability to acquire such essential equipment in a timely and cost effective manner.

The high growth in data markets in general, and broadband in particular, may result in a limited supply of equipment essential for the provision of such services, such as data transmission equipment and modems. The restrictions on the number of manufacturers imposed by the Brazilian government for certain essential equipment, mainly data transmission equipment and modems, and the geographical locations ofnon-Brazilian manufacturers of this essential equipment, pose certain risks, including:

vulnerability to currency fluctuations in cases where essential equipment is imported and paid for with U.S. dollars, Euros or other foreign currencies, which could be exacerbated by the macroeconomic effects in Brazil of theCOVID-19 pandemic and the public health measures adopted in Brazil to combat the pandemic;

difficulties in managing inventory due to an inability to accurately forecast the domestic availability of certain essential equipment, which could be exacerbated by the effects of theCOVID-19 pandemic and the public health measures adopted in Brazil to combat the pandemic; and

the imposition of customs or other duties on essential equipment that is imported.

If any of these risks materialize, they may result in our inability to provide services to our customers in a timely manner or may affect the prices of our services, which may have an adverse effect on our business, financial condition and results of operations.

We may be unable to respond to the trend towards consolidation in the Brazilian telecommunications market.

The Brazilian telecommunications market has been subject to consolidation. Mergers and acquisitions may change market dynamics, create competitive pressures and force small competitors to find partners, and may require us to adjust our operations, marketing strategies, and product portfolio. For example, in March 2015, Telefónica S.A., or Telefónica, acquired from Vivendi S.A., all of the shares of GVT Participações S.A., the controlling shareholder of Global Village Telecom S.A. This acquisition increased Telefónica’s share of the Brazilian telecommunications market, and we believe such trend is likely to continue in the industry as participants continue to pursue economies of scale. The entry of a new market participant with significant financial resources or potential changes in strategy by existing telecommunications service providers can change the competitive environment in the Brazilian market. We may be unable to keep pace with these changes, which could affect our ability to compete effectively and have a material adverse effect on our business, financial condition and results of operations.

Additional joint ventures, mergers and acquisitions among telecommunications service providers are possible in the future. If such consolidation occurs, it may result in increased competition within our market. We may be unable to adequately respond to pricing pressures resulting from consolidation in our market, adversely affecting our business, financial condition and results of operations. We may also consider engaging in merger or acquisition activity in response to changes in the competitive environment, which could divert resources away from other aspects of our business.

Our commitment to meet the obligations of our Brazilian employees’ pension plans, managed by Fundação Sistel de Seguridade Social and Fundação Atlântico de Seguridade Social may be higher than what is currently anticipated, and therefore, we may be required to make additional contributions of resources to these pension plans or to record liabilities or expenses that are higher than currently recorded.

As sponsors of certain private employee pension plans in Brazil, which are managed by Fundação Sistel de Seguridade Social, or Sistel, and Fundação Atlântico de Seguridade Social, or FATL, our subsidiaries cover the actuarial deficits of these pension benefit plans, which provide guaranteed benefits to our retirees in Brazil and guaranteed future benefits to our current Brazilian employees at the time of their retirement. As of December 31, 2019, our Brazilian pension benefit plans had an aggregate deficit of R$633 million. Our commitment to meet these deficit obligations may be higher than we currently anticipate, and we may be required to make additional contributions or record liabilities or expenses that are higher than we currently record, which may adversely affect our financial results. If the life expectancy of the beneficiaries should exceed the life expectancies included in the actuarial models, the level of our contributions to these plans could increase. If the managers of these plans should suffer losses on the investments of the assets of these plans, we would be required to make additional contributions to these plans in order for these plans to be able to provide the agreed benefits. Any increase in the level of our contributions to these plans as a result of an increase in life expectancy or a decline in investment returns could have a material adverse effect on our financial condition or results of operations. For a more detailed description of our Brazilian pension plans, see “Item 6. Directors, Senior Management and Employees—Employees—Employee Benefits—Pension Benefit Plans.”

As a result of the RJ Proceedings, certain of our unfunded obligations under our post-retirement plans were novated. As of December 31, 2019, we had recorded R$633 million on our balance sheet as “liability for pension benefits,” net of provision for unfunded status on our balance sheet, represented by the commitment under the terms of the RJ Plan related to the financial obligations agreement, entered into by Oi and FATL intended for the payment of the mathematical provision without coverage by the plan’s assets. For more information, see “Item 6. Directors, Senior Management and Employees—Employees—Employee Benefits—Pension Benefit Plans—Fundação Atlântico de Seguridade Social—TCSPREV Plan” and note 27 to our audited consolidated financial statements included in this annual report.

Risks Relating to Brazil

The Brazilian government has exercised, and continues to exercise, significant influence over the Brazilian economy. This influence, as well as Brazilian political and economic conditions, could adversely impact our business, results of operations and financial condition and the market prices of our Common Shares, preferred shares and ADSs.

Oi is equala Brazilian corporation, and substantially all of our operations and customers are located in Brazil. Accordingly, our financial condition and results of operations are substantially dependent on Brazil’s economy. The Brazilian federal government frequently exercises significant influence over the Brazilian economy and occasionally makes significant changes in policy and regulations. The Brazilian government’s actions to control inflation and implement macroeconomic policies have often involved, among other measures, changes in interest rates, changes in tax policies, wage and price controls, foreign exchange controls, currency devaluations, blocking access to bank accounts, imposing capital controls and limits on imports. We do not have any control over, and are unable to predict, which measures or exceeds €2,750 million.policies the Brazilian government may adopt in the future. Our business, results of operations and financial condition and the market price of our Common Shares, Preferred Shares and ADSs may be adversely affected by changes in government policies or regulations, especially those related to the telecommunications sector, such as changes in rates and competitive conditions, as well as general economic factors, including:

the rate of growth of the Brazilian economy;

economic, political or social instability;

fluctuating exchange rates;

inflation;

interest rates and monetary policies;

reductions in salaries or income levels and unemployment rates;

liquidity of domestic capital and lending markets;

energy policy;

exchange controls and restrictions on remittances abroad;

changes to the regulatory framework governing our industry;

fiscal policies and changes in tax laws;

labor and social security policies, laws and regulations; and

other political, diplomatic, social and economic developments in or affecting Brazil.

Uncertainty over whether the Brazilian federal government will implement changes to the policies, regulations or standards affecting these or other factors in the future may affect economic performance and contribute to economic uncertainty in Brazil and to heightened volatility in the Brazilian securities markets and securities issued abroad by Brazilian issuers, which may have an adverse effect on us and the trading price of our Common Shares, Preferred Shares and ADSs.

Ongoing political instability has adversely affected the Brazilian economy, our business and results of operations and may adversely affect the market price of our Common Shares, Preferred Shares and ADSs.

The Brazilian economy has been affected by political events in Brazil, which have also affected the confidence of investors and the public in general, adversely impacting the performance of the Brazilian economy and heightening the volatility of securities issued by Brazilian companies.

Brazilian markets have also experienced heightened volatility due to uncertainties derived from the ongoing investigations conducted by the Brazilian Federal Police and the Federal Prosecutor’s Office (Ministério PúblicoFederal), among which is Operation Car Wash (OperaçãoLava Jato). Such investigations have impacted the Brazilian economy and political environment. Numerous members of the Brazilian government and of the legislative branch, as well as senior officers of large state-owned and private companies, have been convicted of political corruption related to bribes by means of kickbacks on contracts granted by the government to several infrastructure, oil and gas and construction companies, among others. Profits of these kickbacks allegedly financed the political campaigns of political parties that were unaccounted for or not publicly disclosed, and served to further the personal enrichment of the recipients of the bribery schemes. As a result, a number of senior politicians, including former president Luiz Inácio Lula da Silva, congressmen and officers of the major state-owned and private companies in Brazil, resigned and/or have been arrested, and numerous senior elected officials and other public officials are being investigated for unethical and illegal behavior.

The outcome of these investigations is uncertain, but they have already had an adverse impact on the image and reputation of the implicated companies, and on the general market perception of Brazil. The development of these investigations has and may continue to adversely affect us. We refercannot predict whether the ongoing investigations will affect the market or will lead to this transactionheightened economic and political volatility in Brazil, nor whether new investigations against politicians and/or officers of private companies will occur in the future.

In addition, in October 2018, Brazilians elected federal congressmen, state congressmen,two-thirds of the total number of senators and governors, and the president, and the new elected officials took office at the beginning of 2019. Following a divisive presidential race, Congressman Jair Bolsonaro became Brazil’s president on January 1, 2019.

Any continuation of such divisions could result in congressional deadlock, political unrest and massive demonstrations and/or strikes that could materially adversely affect our operations. Uncertainties in relation to the implementation by the new administration of changes relating to monetary, tax and pension funds policies, as well as to the relevant legislation that must be passed to implement them, may contribute to economic instability. These uncertainties and new measures may increase market volatility of Brazilian securities issued abroad.

The President of Brazil has the power to determine policies and issue governmental acts related to the Brazilian economy that affect the operations and financial performance of companies, including us. We cannot predict which policies the newly elected president will adopt or if these policies or changes in current policies may have an adverse effect on us or the Brazilian economy.

Fluctuations in exchange rates may lead to substantial losses on our liabilities denominated in or linked to foreign currencies.

Since 1999, exchange rates for thereal have been set by the market, i.e., a floating exchange rate system. Although long-term depreciation of thereal is generally linked to the rate of inflation in Brazil, depreciation of thereal occurring over shorter periods of time has resulted in significant variations in the exchange rate between thereal, the U.S. dollar and other currencies. The exchange rate between the U.S. dollar and the Brazilianreal has experienced significant fluctuations in recent years. Therealdepreciated against the U.S. dollar by 47.1% during 2015. During 2016, thereal appreciated against the U.S. dollar by 16.5% and thereal depreciated against the U.S. dollar by 1.5% in 2017, 17.1% in 2018, and 4.0% in 2019.

As of December 31, 2019, R$18,294 million, or 57.8%, of our total consolidated borrowings and financing was denominated in currencies other than thereal, excluding the fair value adjustment to our borrowings and financing and debt issuance costs, and R$9,521 million, or 52.2%, of our total consolidated borrowings and financing was denominated in currencies other than thereal, after giving effect to the fair value adjustment to our borrowings and financing and debt issuance costs. When thereal depreciates against foreign currencies, we incur losses on our liabilities denominated in foreign currencies, such as our U.S. dollar-denominated PIK Toggle Notes and export credit facilities, and we incur gains on our monetary assets denominated in or indexed to foreign currencies, as the PT Portugal Disposition. The PT Portugal Disposition closedliabilities and assets are translated intoreais. On the other hand, when therealdepreciates against foreign currencies, we incur gains on June 2, 2015.

In connection with the closingbalance of our fair value adjustment as a consequence of the PT Portugal Disposition, Altice Portugal disbursed €5,789 million,gross debt balance, which partially offsets the negative impact on our borrowings and financings. If significant depreciation of thereal were to occur when the value of such liabilities significantly exceeds the value of such assets, including any financial instruments entered into for hedging purposes, we could incur significant losses, even if the value of those assets and liabilities has not changed in their original currency. In addition, a significant depreciation in thereal could adversely affect our ability to meet certain of our payment obligations. A failure to meet certain of our payment obligations could trigger a default under certain financial covenants in our debt instruments, which €869 million was used by PT Portugalcould have a material adverse effect on our business and results of operations.

The significant depreciation of thereal subsequent to prepay outstandingDecember 31, 2019, partially due to theCOVID-19 pandemic and the public health measures adopted to combat the pandemic in Brazil and internationally, is expected to have effects on our U.S. dollar-denominated indebtedness and €4,920 million was paidinterest expenses, negatively affecting our results of operations. Notwithstanding the adverse effects on the carrying amounts of our financial liabilities, we do not anticipate any substantial effect on our liquidity as there are few short-term payment obligations under our indebtedness, which we have hedged by continuing to our company in cash. We usedhold a portion of the net cash proceeds from our sale of PT Ventures in U.S. dollars. However, a prolonged deterioration of the PT Portugal Disposition forvalue of the prepayment and repayment at maturity ofreal could adversely affect our ability to meet our payment obligations on our indebtedness when future amortization payments become due. A portion of our company.

In anticipationcapital expenditures and operating leases require us to acquire assets or use third-party assets at prices denominated in or linked to foreign currencies, some of which are financed by liabilities denominated in foreign currencies, principally the U.S. dollar. We generally do not hedge exposures relating to our capital expenditures against risks related to movements of thereal against foreign currencies. To the extent that the value of thereal decreases relative to the U.S. dollar, it becomes more costly for us to purchase these assets or services, which could adversely affect our business and financial performance. Despite the 17.1% depreciation of thereal during 2018, the slow recovery of the PT Portugal Disposition, PT Portugal transferred PTIF, its wholly-owned finance subsidiary, to us. As a resultBrazilian economy limited inflation and allowed the Central Bank of this transfer, the indebtedness of PTIF, which had previously been classified as liabilities associated with assets held for sale in our consolidated financial statements, was reclassified as indebtedness of our company. In addition, in connection with the PT Portugal Disposition, PTIF assumed all obligations under PT Portugal’s outstanding 6.25% Notes due 2016.

In addition, PT Portugal transferred to us all of the outstanding share capital of CVTEL B.V. and Carrigans Finance S.à r.l, as well as of PT Participações, SGPS, S.A., or PT Participações, which currently holds:

our 86% interest in Africatel Holding B.V., or Africatel, which holds our interests in telecommunications companies in Africa, including telecommunications companies in Angola, Cape Verde and São Tomé and Principe; and

our interests in TPT—Telecomunicações Públicas de Timor, S.A., or TPT, which provides telecommunications, multimedia and IT services in Timor Leste in Asia.
Brazil (

Financial Restructuring

On March 9,In June 2016, following the notification of our company on February 25, 2016 that LetterOne Technology (UK) LLP, or LetterOne, that it could not proceed with a potential transaction in which LetterOne would make a capital contribution of up to US$4.0 billion in our company, contingent on the completion of a potential business combination with TIM Participações S.A., or TIM, we retained PJT Partners as our financial advisor to assist us in evaluating financial and strategic alternatives to optimize our liquidity and debt profile.

Although we engaged in negotiations with a the Ad Hoc Group seeking mutual agreement as to the consensual restructuring of the indebtedness of our company, after considering the challenges ofarising from our economic and financial situation in connection with the maturity schedule of our financial debts, the threats to our assetscash flows represented by imminent attachments or freezingsfreezing of assets in judicial lawsuits, and the urgent need to adopt measures that protect our company, we concluded that filing of a request for judicial reorganization (recuperação judicial) in Brazil would be the most appropriate course of action.action (1) to preserve the continuity of our offering of quality services to our customers, within the rules and commitments undertaken with ANATEL, (2) to preserve the value of our company, (3) to maintain the continuity of our operations and corporate activities in an organized manner that protects the interests of our company, customers, shareholders and other stakeholders, and (4) to protect our cash and cash equivalents.

On June 20, 2016, Oi, together with the other RJ Debtors, filed a joint voluntary petition for judicial reorganization pursuant to the Brazilian Bankruptcy Law with the RJ Court, pursuant to an urgent measure approved by our board of directors.

The filing of the petition that commenced the RJ Proceedings was a step towards our financial restructuring. During the RJ Proceedings we have, and expect to continue (1) to work to secure new customers while maintaining our service and product sales to all market segments, in all of our distribution and customer service channels, (2) to perform installation, maintenance and repair activities on a timely basis, (3) to use our workforce as usual, including to perform sales, operating and administrative activities, and (4) to focus on our investments in structuring projects aimed at promoting the improvement of service quality and continuing to bring technologic advances, high service standards, and innovation to our customers. On June 29, 2016, the RJ Court granted the processing of the RJ Proceedings of the RJ Debtors.

On December 19 and 20, 2017, thea GCM was held to consider approval of the most recently filed judicial reorganization plan. TheRJ Plan. This GCM concluded on December 20, 2017 following the approval of the RJ Plan reflecting amendments to the judicial reorganization planRJ Plan presented at thethis GCM as negotiated during the course of thethis GCM.

On January 8, 2018, the RJ Court entered the Brazilian Confirmation Order, ratifying and confirming the RJ Plan, according to its terms, but modifying certain provisions of the RJ Plan. The Brazilian Confirmation Order was published in the Official Gazette of the State of Rio de Janeiro on February 5, 2018, the Brazilian Confirmation Date.

The Brazilian Confirmation Order, according to its terms, is binding on all parties as long as its effects are not stayed. By operation of the RJ Plan and the Brazilian Confirmation Order, (provided that no stay or appeal of the Brazilian Confirmation Order results in a change of the Brazilian Confirmation Date), the unsecured claims against the RJ Debtors have been novated and discharged under Brazilian law and holders of such claims are entitled only to receivehave received the recoveries set forth in the RJ Plan in exchange for their claims in accordance with the terms and conditions of the RJ Plan.

In the context of the RJ Proceedings, certain balances of consolidated assets and liabilities increased as a result of the inclusion of the RJ Debtors in RJ Proceedings and the resulting suspension of the payment of certain assumed liabilities. The main balances of consolidated assets and liabilities affected were cash, cash equivalents, cash investments, receivables from reciprocal services provided to telecom carriers, trade payables, and borrowings and financing.

We are in the process of implementing the RJ Plan. For more information regarding the RJ Proceedings, see “Item 4. Information on the Company—Our Recent History and Development—Our Judicial Reorganization Proceedings.” For more information regarding

During 2018, the restructuring of the RJ Debtor’s financial debt in accordance with the applicable terms and conditions set forth in the RJ Plan was concluded.

In January 2019, we completed a preemptive offering of Common Shares as contemplated by Section 6 of the RJ Plan see “Item 5. Operatingunder which we issued and Financial Reviewsold 3,225,806,451 Common Shares for an aggregate purchase price of R$4,000 million.

The Brazilian Bankruptcy Law provides that the RJ Proceedings and Prospects—Liability Subject to Compromise.”

Share Splitsthe judicial supervision of the RJ Debtors may be terminated on the second anniversary of the Brazilian Confirmation Date if the RJ Court determines that all obligations provided for in the RJ Plan have been satisfied based on the analysis of compliance with the RJ Plan.

On November 18, 2014, Oi’s shareholders actingDecember 6, 2019, we filed a petition with the RJ Court requesting that the judicial supervision of the RJ Debtors not be terminated on February 5, 2020, the second anniversary of the Brazilian Confirmation Date, in an extraordinary general shareholders meeting authorized (1)order to allow us to continue to execute the reverse splitRJ Plan and remain focused on our strategic transformation. Notwithstanding the conclusion of allthe restructuring of Oi’s issued common shares into one common share for each 10 issued common shares,the RJ Debtor’s financial debt in accordance with the applicable terms and (2) the reverse split of all of Oi’s issued preferred shares into one preferred share for each 10 issued preferred shares. This reverse share split became effective on December 22, 2014. There was no changeconditions set forth in the ratioRJ Plan, we presented to the RJ Court circumstances related to the complexity inherent to the magnitude of Oi’s Common ADSs or Preferred ADSsthe RJ Proceedings and the ongoing reforms in connection with this reverse share split; each Common ADS continuedthe legal-regulatory environment, which we believe require additional measures yet to represent one of Oi’s common shares and each Preferred ADS continues to represent one of Oi’s preferred shares. All references to numbers of shares of Oi, dividend amounts of Oi and earnings per share of Oi in this annual report have been adjusted to give effect tobe implemented under the10-for-one reverse share split. RJ Proceedings.

On February 1, 2016,27, 2020, we changedfiled a petition with the ratio applicableRJ Court requesting that we be permitted to Oi’s Common ADSssubmit to our creditors for their consideration and deliberation at a new general creditors’ meeting a proposed amendment to the RJ Plan designed to achieve greater operational and financial flexibility for our company to continue with investments and the fulfillment of our strategic plan. At the new general creditors’ meeting, only creditors of the RJ Debtors that held credits and had voting rights at the time of the original GCM and who continued to hold an interest in the debt obligations or equity securities of the RJ Debtors on February 27, 2020 will be entitled to vote.

On March 6, 2020, the RJ Court issued a decision granting our request to hold a new general creditors’ meeting to deliberate on a proposed amendment to the RJ Plan. The RJ Court required that:

the RJ Debtors must submit the proposed amendment to the RJ Plan to the RJ Court on or prior to September 8, 2020; and

the new general creditors’ meeting organized by Escritório de Advocacia Arnoldo Wald e Advogados Associados, the judicial administrator of the RJ Debtors, or the Judicial Administrator, must take place within 60 days from one common share per Common ADSthe date of submission of the proposed amendment to five common shares per Common ADS. All referencesthe RJ Plan to numbersthe RJ Court by the RJ Debtors.

We intend to seek to amend the RJ Plan in order to facilitate asset sales contemplated by our strategic plan, including the potential sale of Common ADSs in this annual report have been adjustedour mobile business and the proposed sales of othernon-core assets. We continue to give effectdiscuss the terms of the proposed amendment with various constituencies of our company and can provide no assurances with respect to this change in ratio.the specific terms of the proposed amendment that will be presented to the RJ Court.

Market Share and Other Information

We make statements in this annual report about our market share and other information relating to the telecommunications industry in Brazil. We have made these statements on the basis of information obtained from third-party sources and publicly available information that we believe are reliable, such as information and reports from ANATEL, among others. Notwithstanding any investigation that we may have conducted with respect to the market share, market size or similar data provided by third parties or derived from industry or general publications, we assume no responsibility for the accuracy or completeness of any such information.

Rounding

We have made rounding adjustments to reach some of the figures included in this annual report. As a result, numerical figures shown as totals in some tables may not be arithmetic aggregations of the figures that precede them.

CAUTIONARY STATEMENT WITH RESPECT TO FORWARD-LOOKING STATEMENTS

This annual report contains forward-looking statements. Some of the matters discussed concerning our business operations and financial performance include forward-looking statements within the meaning of the U.S. Securities Act of 1933, as amended, or the Securities Act, or the U.S. Securities Exchange Act of 1934, as amended, or the Exchange Act.

Statements that are predictive in nature, that depend upon or refer to future events or conditions or that include words such as “expects,” “anticipates,” “intends,” “plans,” “believes,” “estimates” and similar expressions are forward-looking statements. Although we believe that these forward-looking statements are based upon reasonable assumptions, these statements are subject to several risks and uncertainties and are made in light of information currently available to us.

Many important factors could cause our actual results to differ substantially from those anticipated in our forward-looking statements, including, among other things:

 

our failure to implement the RJ Plan, including the Capitalization of Credits Capital Increase and the New Funds Capital Increase, and continue as a going concern;

a stay of the effects of the Brazilian Confirmation Order;

our failure to obtain an order from the U.S. Bankruptcy Court giving full force and effect to the RJ Plan and the Brazilian Confirmation Order;

failure by the creditors of PTIF and Oi Coop to approve the PTIF Composition Plan and the Oi Coop Composition Plan, respectively;

the effects of intense competition in Brazil and the other countries in which we have operations and investments;

material adverse changes in economic conditions in Brazil or the other countries in which we have operations and investments;

 

the Brazilian government’s telecommunications policies that affect the telecommunications industry and our business in Brazil in general, including issues relating to the remuneration for the use of our network in Brazil, and changes in or developments of ANATEL regulations applicable to us;

 

the cost and availability of financing;

 

any judicial action that overturns or modifies the Brazilian Confirmation Order or declares the RJ Debtors bankrupt under Brazilian law and requires their liquidation;

the effects of intense competition in Brazil and the other countries in which we have operations and investments;

the general level of demand for, and changes in the market prices of, our services;

 

our ability to implement our corporate strategies in order to expand our customer base and increase our average revenue per user;

 

  

political, regulatory and economic conditions in Brazil, notably with respect to inflation, exchange rate fluctuation of thereal,interest rates fluctuation and the political environment in Brazil;

 

the adverse effects ofCOVID-19, and public health measures adopted to combat the pandemic in Brazil and internationally, on our employees, our business operations (including our retail operations, our network operations, our network maintenance programs and our expansion programs), our third-party vendors and the ability of our customers to pay for services on a timely basis;

the outcomes of legal and administrative proceedings to which we are or become a party;

 

changes in telecommunications technology that could require substantial or unexpected investments in infrastructure or that could lead to changes in our customers’ behavior; and

 

the disposal of our international investments; and

other factors identified or discussed under “Item 3. Key Information—Information––Risk Factors.”

Our forward-looking statements are not guarantees of future performance, and our actual results or other developments may differ materially from the expectations expressed in the forward-looking statements. As for forward-looking statements that relate to future financial results and other projections, actual results will be different due to the inherent uncertainty of estimates, forecasts and projections. Because of these uncertainties, potential investors should not rely on these forward-looking statements.

We undertake no obligation to publicly update any forward-looking statement, whether as a result of new information, future events or otherwise.

PART I

 

ITEM 1.

IDENTITY OF DIRECTORS, SENIOR MANAGEMENT AND ADVISERS

Not applicable.

 

ITEM 2.

OFFER STATISTICS AND EXPECTED TIMETABLE

Not applicable.

 

ITEM 3.

KEY INFORMATION

Selected Financial Information

The following selected financial data should be read in conjunction with our consolidated financial statements (including the notes thereto), “Item 5. Operating and Financial Review and Prospects” and “Presentation of Financial and Other Information.”

The following selected financial data have been derived from our consolidated financial statements. The selected financial data as of December 31, 20172019 and 20162018 and for the years ended December 31, 2017, 20162019, 2018 and 20152017 have been derived from our audited consolidated financial statements included in this annual report. The selected financial data as of December 31, 2015, 2014 and 2013 and for the years ended December 31, 2014 and 20132017 have been derived from our consolidated financial statements that are not included in this annual report. We have not included selected financial data as of or for the years ended December 31, 2016 and 2015 as such information cannot be provided on a restated basis without unreasonable effort or expense.

The RJ Proceedings prompted us to perform a detailed analysis on the completeness and the accuracy of the judicial deposits and accounting balances of the other assets of the RJ Debtors. As a result, we identified weaknessesfollowing selected financial data should be read in some ofconjunction with our operational and financial reporting controls and procedures. For more information with respect to the identified material weaknesses in Oi’s internal control over financial reporting and the steps that Oi has undertaken to remediate these material weaknesses, see “Item 15. Controls and Procedures.”

Additionally, we determined the need to restate previously issuedaudited consolidated financial statements and the related disclosures to correct errors. Accordingly, we are restating our consolidated financial statements for the year ended December 31, 2015. Restatement adjustments attributable to fiscal year 2014 and previous fiscal years are reflected as a net adjustment to retained earnings as of January 1, 2015.

The errors detected and corrected in our financial statements related to our judicial deposits, our provisions for contingencies, intragroup balances, tax credits and estimates of revenue from services rendered and not yet billed to customers, as described innotes thereto, “Item 5. Operating and Financial Review and Prospects—Prospects” and “Presentation of Financial Presentation and Accounting Policies—Restatement” and note 2 to our consolidated financial statements included in this annual report.Other Information.”

In connection with the presentation of financial information as of December 31, 2015, 2014 and 2013 and for the years ended December 31, 2014 and 2013, Oi has restated the financial statements related to those dates and periods to correct the errors included in these previously issued financial statements.

We have included information with respect to thenot paid any dividends and/or interest attributable to shareholders’ equity paid to holders of Oi’s common shares and preferred shares since January 1, 2013 inreaisand in U.S. dollars translated fromreaisat the commercial market selling rate in effect as of the payment date under the caption “Item 8. Financial Information—Dividends and Dividend Policy—Payment of Dividends.”

2014.

   For the Year Ended December 31, 
   2017(1)  2017  2016  2015(2)  2014(2)  2013(2) 
            (restated)  (restated)  (restated) 
   (in millions
of US$,
except per
share
amounts)
  (in millions ofreais, except per share amounts and as otherwise
indicated)
 

Income Statement Data:

       

Net operating revenue

  US$7,192  R$23,790  R$25,996  R$27,354  R$28,247  R$28,422 

Cost of sales and services

   (4,739  (15,676  (16,742  (16,250  (16,257  (16,467
  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 

Gross profit

   2,453   8,114   9,254   11,104   11,990   11,955 

Selling expenses

   (1,330  (4,400  (4,383  (4,720  (5,566  (5,532

General and administrative expenses

   (926  (3,064  (3,688  (3,912  (3,835  (3,683

Other operating income (expenses), net

   (316  (1,044  (1,237  (2,295  1,758   735 

Reorganization items, net

   (717  (2,372  (9,006  —     —     —   
  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 

Operating income (loss) before financial expenses, net, and taxes

   (836  (2,766  (9,060  178   4,347   3,475 

Financial expenses, net

   (487  (1,612  (4,375  (6,724  (4,688  (3,429
  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 

Income (loss) of continuing operations before taxes

   (1,323  (4,378  (13,435  (6,546  (342  46 

Income tax and social contribution

   106   351   (2,245  (3,380  (758  (77
  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 

Net income (loss) of continuing operations

   (1,217  (4,027  (15,680  (9,926  (1,100  (31

Net income (loss) of discontinued operations, net of taxes

   —     —     —     (867  (4,086  —   
  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 

Net income (loss)

   (1,217  (4,027  (15,680  (10,793  (5,186  (31

Other comprehensive income (loss)

   (93  (307  (687  (647  (14  34 
  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 

Comprehensive income (loss)

  US$(1,310 R$(4,334 R$(16,367 R$(11,440 R$(5,200 R$3 
  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 
       

Net income (loss) attributable to controlling shareholders

   (1,129  (3,736  (15,502  (10,380  (5,187  (31

Net income (loss) attributable to non-controlling shareholders

   (88  (291  (178  (413  1   —   

Net income (loss) applicable to each class of shares (3):

       

Common shares basic and diluted

   (869  (2,874  (11,925  (4,473  (1,702  (10

Preferred shares and ADSs basic and diluted

   (261  (862  (3,577  (5,907  (3,485  (21

Net income (loss) per share:

       

Common shares – basic and diluted

   (1.67  (5.53  (22.94  (14.22  (8.41  (0.19

Common ADSs – basic and diluted

   (8.36  (27.65  (114.72  (71.11  (42.06  (0.97

Preferred shares and ADSs – basic and diluted

   (1.67  (5.53  (22.94  (14.22  (8.41  (0.19

Net income (loss) per sharefrom continuing operations:

       

Common shares – basic and diluted

   (1.67  (5.53  (22.94  (14.22  (8.41  (0.19

Common ADSs – basic and diluted

   (8.36  (27.65  (114.72  (71.11  (42.06  (0.97

Preferred shares and ADSs – basic and diluted

   (1.67  (5.53  (22.94  (14.22  (8.41  (0.19

Net income (loss) per sharefrom discontinued operations:

       

Common shares – basic and diluted

   —     —     —     (1.19  (6.63  —   

Common ADSs – basic and diluted

   —     —     —     (5.94  (33.14  —   

Preferred shares and ADSs – basic and diluted

   —     —     —     (1.19  (6.63  —   

Weighted average shares outstanding (in thousands):

       

Common shares – basic

    519,752   519,752   314,518   202,312   51,476 

Common shares – diluted

    519,752   519,752   314,518   202,312   51,476 

Preferred shares and ADSs – basic

    155,915   155,915   415,321   414,200   112,527 

Preferred shares and ADSs – diluted

    155,915   155,915   415,321   414,200   112,527 

   For the Year Ended December 31, 
   2019  2018  2017 
   (in millions ofreais, except per share amounts
and as otherwise indicated)
 

Income Statement Data:

    

Net operating revenue

  R$20,136  R$22,060  R$23,790 

Cost of sales and services

   (15,315  (16,179  (15,669
  

 

 

  

 

 

  

 

 

 

Gross profit

   4,821   5,881   8,121 

Selling expenses

   (3,548  (3,853  (4,103

General and administrative expenses

   (2,782  (2,739  (3,137

Other operating income (expenses), net

   (1,469  (4,557  (3,243
  

 

 

  

 

 

  

 

 

 

Operating income (loss) before financial expenses, net, and taxes

   (2,977  (5,268  (2,361

Financial expenses, net

   (6,110  26,609   (3,197
  

 

 

  

 

 

  

 

 

 

Income (loss) before taxes

   (9,087  21,341   (5,558

Income tax and social contribution

   (8  3,275   (1,099
  

 

 

  

 

 

  

 

 

 

Net income (loss)

  R$(9,095 R$24,616  R$(6,656
  

 

 

  

 

 

  

 

 

 

Net income (loss) attributable to controlling shareholders

  R$(9,000 R$24,591  R$(6,365

Net income (loss) attributable tonon-controlling shareholders

   (95  24   (291

Net income (loss) applicable to each class of shares(1):

    

Common shares basic and diluted

   (8,765  22,036   (4,896

Preferred shares and ADSs basic and diluted

   (236  2,555   (1,469

Net income (loss) per share:

    

Common shares – basic and diluted

   (1.51  16.39   (9.42

Common ADSs – basic and diluted

   (7.57  81.94   (47.10

Preferred shares and ADSs – basic and diluted

   (1.51  16.39   (9.42

Weighted average shares outstanding (in thousands):

    

Common shares – basic and diluted

   5,788,447   1,344,686   519,752 

Preferred shares – basic and diluted

   155,615   155,915   155,915 

 

(1)Translated for convenience only using the selling rate as reported by the Brazilian Central Bank on December 31, 2017 forreais into U.S. dollars of R$3.3080=US$1.00.
(2)Derived from our restated consolidated statements of operations for the years ended December 31, 2015, 2014 and 2013, which have been restated to correct certain errors to our previously issued financial statements and related disclosures. For more information, see “Item 5. Operating and Financial Review and Prospects—Financial Presentation and Accounting Policies—Restatement” and note 2 to our audited consolidated financial statements included in this annual report.
(3)In accordance with ASC 260, basic

Basic and diluted earnings per share have been calculated using the “two class method.” See note 21(g)22 to our audited consolidated financial statements included in this annual report.

  As of December 31, 
  2017(1) 2017 2016 2015(2)   2014(2)   2013(2)   As of December 31, 
        (restated)   (restated)   (restated)   2019   2018   2017 
  (in millions
of US$)
 (in millions ofreais)   (in millions ofreais) 

Balance Sheet Data:

               

Cash and cash equivalents

  US$2,075  R$6,863  R$7,563  R$14,898   R$2,449   R$2,425   R$2,082   R$4,385   R$6,863 

Short-term investments

   6  21  117  1,802    171    493    184    202    21 

Trade accounts receivable, less allowance for doubtful accounts

   2,227  7,367  7,891  8,010    7,092    6,750    6,335    6,517    7,367 

Assets held for sale

   1,413  4,675  5,404  7,686    34,255    —      4,391    4,923    4,675 

Total current assets

   7,103  23,498  26,212  37,645    50,797    17,554    17,993    21,313    23,748 

Property, plant and equipment, net

   8,187  27,083  26,080  25,818    26,244    25,725    38,911    28,426    26,989 

Non-current judicial deposits

   2,506  8,290  8,388  8,953    9,127    8,167    6,651    7,019    8,290 

Intangible assets, net

   2,798  9,255  10,511  11,780    13,554    14,666    3,998    6,948    8,351 

Total assets

   21,459  70,987  74,047  94,545    106,999    75,244    71,892    65,438    68,639 

Short-term loans and financings (including current portion of long-term debt)

   16  54  55  11,810    4,464    4,159 

Trade payables

   1,563  5,171  4,116  5,253    4,359    4,763 

Short-term borrowings and financing (including current portion of long-term debt)

   326    673    54,515 

Short-term leases payables

   1,510         

Short-term trade payables

   4,794    5,024    4,924 

Liabilities of assets held for sale (3)

   107  354  545  745    27,178    —      494    527    354 

Total current liabilities

   2,972  9,831  9,444  26,142    42,752    15,700    11,836    10,689    67,892 

Long-term loans and financings

   —     —     —    48,048    31,386    31,695 

Liabilities subject to compromise

   19,691  65,139  63,746   —      —      —   

Long-term borrowings and financing

   17,900    15,777     

Long-term leases payables

   6,640         

Total liabilities

   24,387  80,671  79,396  83,528    84,253    59,233    54,095    42,542    82,152 

Share capital

   6,481  21,438  21,438  21,438    21,438    7,471    32,539    32,038    21,438 

Shareholders’ equity

   (2,927 (9,684 (5,349 11,017    22,746    16,011    17,797    22,896    (13,513

 

(1)Translated for convenience only using the selling rate as reported by the Brazilian Central Bank on December 31, 2017 forreais into U.S. dollars of R$3.3080=US$1.00.
(2)Derived from our restated consolidated balance sheets as of December 31, 2015, 2014 and 2013, which have been restated to correct certain errors to our previously issued financial statements and related disclosures. For more information, see “Item 5: Operating and Financial Review and Prospects—Financial Presentation and Accounting Policies—Restatement” and note 2 to our audited consolidated financial statements included in this annual report.
(3)As of December 31, 2014, includes short-term loans and financings (including current portion of long-term debt) of R$1,935 million and long-term loans and financings of R$16,958 million that remained obligations of our company following the completion of our sale of PT Portugal.

Exchange Rates

The Brazilian foreign exchange system allows the purchase and sale of foreign currency and the international transfer ofreais by any person or legal entity, regardless of the amount, subject to certain regulatory procedures.

Since 1999, the Brazilian Central Bank has allowed the U.S. dollar-real exchange rate to float freely, and, since then, the U.S. dollar-real exchange rate has fluctuated considerably.

In the past, the Brazilian Central Bank has intervened occasionally to control unstable movements in foreign exchange rates. We cannot predict whether the Brazilian Central Bank or the Brazilian government will continue to permit thereal to float freely or will intervene in the exchange rate market through the return of a currency band system or otherwise. Thereal may depreciate or appreciate against the U.S. dollar and/or the euro substantially. Furthermore, Brazilian law provides that, whenever there is a significant imbalance in Brazil’s balance of payments or there are serious reasons to foresee a significant imbalance, temporary restrictions may be imposed on remittances of foreign capital abroad. We cannot assure you that such measures will not be taken by the Brazilian government in the future. See “—Risk Factors—Risks Relating to Brazil—Restrictions on the movement of capital out of Brazil may impair our ability to service certain debt obligations.”

The following table shows the commercial selling rate or selling rate, as applicable, for U.S. dollars for the periods and dates indicated.The information in the “Average” column represents the average of the exchange rates on the last day of each month during the periods presented.

   Reais per U.S. Dollar 

Year

  High   Low   Average   Period
End
 

2013

  R$2.446   R$1.953   R$2.161   R$2.343 

2014

   2.740    2.197    2.354    2.656 

2015

   4.195    2.575    3.339    3.905 

2016

   4.156    3.119    3.483    3.259 

2017

   3.381    3.051    3.193    3.308 

   Reais per
U.S. Dollar
 

Month

  High   Low 

November 2017

   3.292    3.214 

December 2017

   3.333    3.232 

January 2018

   3.270    3.139 

February 2018

   3.282    3.173 

March 2018

   3.338    3.225 

April 2018

   3.504    3.310 

May 2018 (1)

   3.594    3.531 

(1)Through May 10, 2018.
Source:Brazilian Central Bank

Risk Factors

You should consider the following risks as well as the other information set forth in this annual report when evaluating an investment in our company. In general, investing in the securities of issuers in emerging market countries, such as Brazil, involves a higher degree of risk than investing in the securities of issuers in the United States. Additional risks and uncertainties not currently known to us, or those that we currently deem to be immaterial, may also materially and adversely affect our business, results of operations, financial condition and prospects. Any of the following risks could materially affect us. In such case, you may lose all or partthe market price of your original investment.the Common Shares, Preferred Shares and ADSs could be adversely affected.

Risks Relating to Our Financial Restructuringthe Brazilian Telecommunications Industry and Regulatory Environment

If we fail to comply with certain conditions subsequent set forth in the RJ Plan, the RJ Plan may terminate and we may be declared bankrupt under Brazilian law and liquidated.

On June 20, 2016, Oi, together with the other RJ Debtors, filed a joint voluntary petition for judicial reorganization pursuant to the Brazilian Bankruptcy Law with the RJ Court, pursuant to an urgent measure approved by our board of directors. On December 19 and 20, 2017, the GCM was held to consider approval of the most recently filed judicial reorganization plan. The GCM concluded on December 20, 2017 following the approval of the RJ Plan reflecting amendments to the judicial reorganization plan presented at the GCM as negotiated during the course of the GCM. On January 8, 2018, the RJ Court entered the Brazilian Confirmation Order, ratifying and confirming the RJ Plan, according to its terms, but modifying certain provisions of the RJ Plan. The Brazilian Confirmation Order was published in the Official Gazette of the State of Rio de Janeiro on February 5, 2018, the Brazilian Confirmation Date. For more information with respecttelecommunications industry is highly regulated. Changes to the RJ Proceedings, see “Item 4. Information on the Company—Our Recent Historythese regulations have and Development—Our Judicial Reorganization Proceedings.”may continue to adversely impact our business.

The Brazilian Confirmation Order, according to its terms,telecommunications industry is binding on all parties as long as its effects are not stayed. By operation of the RJ Plan and the Brazilian Confirmation Order (provided that no stay or appeal of the Brazilian Confirmation Order results in a change of the Brazilian Confirmation Date), the unsecured claims against the RJ Debtors have been novated and discharged under Brazilian law and holders of such claims are entitled only to receive the recoveries set forth in the RJ Plan in exchange for their claims in accordance with the terms and conditions of the RJ Plan. As of the date of this annual report, there is no pending stay of the Brazilian Confirmation Order, and there are several appeals of the Brazilian Confirmation Order pending (see “Item 4. Information on the Company—Our Recent History and Development—Our Judicial Reorganization Proceedings— Confirmation of Judicial Reorganization Planhighly regulated by RJ Court”). We do not believe that the outcome of any of these pending appeals will result in a change of the Brazilian Confirmation Date. For more information with respect to the recoveries available with respect to claims against the RJ Debtors provided for in the RJ Plan, see “Item 5. Operating and Financial Review and Prospects—Liabilities Subject to Compromise.”

Under the terms of the RJ Plan, in the event that (1) the Qualified Recovery Settlement Procedure, including the issuance of new common shares as part of the recovery of Eligible Bondholders, does not occur on or prior to July 31, 2018, (2) or the Cash Capital Increase does not occur on or prior to February 28, 2019, the RJ Plan will automatically terminate and the rights and guarantees of the creditors appearing on the Second Creditors List will be restored under the original terms as if the RJ Plan had never been approved, unless creditors appearing on the Second Creditors List agree by a simple majority vote of the amount of claims present or represented at a meeting of creditors called for that purpose to the total or partial waiver or modification of the conditions described above. If the RJ Plan is terminated, creditors appearing on the Second Creditors List will be entitled to (1) approve a modification to the RJ Plan at a meeting of creditors complying with the quorum requirements established in the Brazilian Bankruptcy Law, or (2) seek to have the RJ Debtors adjudicated as bankrupt by the RJ Court.

We cannot assure you that the settlement of the Qualified Recovery will occur on or prior to July 31, 2018, that the Cash Capital Increase will occur on or prior to February 28, 2019, or that our creditors will agree to a waiver of these conditions in the event that these transactions do not occur on a timely basis. As a result, the RJ Plan may automatically terminate. In the event that the RJ Plan terminates, we cannot predict (1) whether our creditors will be able to agree on a modification to the RJ Plan that will garner sufficient support to be approved by our creditors and confirmed by the RJ Court, (2) what modifications of the RJ Plan could be adopted and the impact of these modifications on our company, or (3) whether our creditors would seek to have the RJ Debtors adjudicated as bankrupt by the RJ Court, which under Brazilian law is generally followed by a liquidation of the debtors. The termination of the RJ Plan and the occurrence of any of these events subsequent to such termination is likely to have a material adverse effect on our business, financial condition, results of operations and ability to continue as a going concern.

If the U.S. Bankruptcy Court does not grant an Order giving full force and effect to the RJ Plan and the Brazilian Confirmation Order, we may be unable to complete the Qualified Recovery Settlement Procedure and theNon-Qualified Recovery Settlement Procedure, which could result in the termination of the RJ Plan.

Among the claims appearing on the Second Creditors List are claims governed by the laws of New York and other jurisdictions within the United States, including obligations under six series of bonds in the aggregate principal amount of R$16,926 million. By operation of the RJ Plan and the Brazilian Confirmation Order (provided that no stay or appeal of the Brazilian Confirmation Order results in a change of the Brazilian Confirmation Date), the claims with respect to these bonds have been novated and discharged under Brazilian law and the holders of these bonds are entitled only to receive the recovery set forth in the RJ Plan in exchange for the claims represented by these bonds in accordance with the terms and conditions of the RJ Plan. However, under New York law, the RJ Plan and the Brazilian Confirmation Order are ineffective by their terms to novate these bonds and extinguish the obligations represented by these bonds.

In connection with the commencement of the RJ Proceedings, on June 21, 2016, the Chapter 15 Debtors, including the issuers and guarantors of our bonds that are governed under New York law, sought relief under Chapter 15 of the United States Bankruptcy Code. On July 22, 2016, the U.S. Bankruptcy Court granted the U.S. Recognition Order, as a result of which a stay was automatically applied, preventing (1) the filing, in the United States, of any actions against the Chapter 15 Debtors or their properties located within the territorial jurisdiction of the United States, and (2) parties from terminating their existing U.S. contracts with the Chapter 15 Debtors. For more information with respect to the Chapter 15 Proceedings, see “Item 4. Information on the Company—Our Recent History and Development—Recognition Proceedings in the United States.”

On April 17, 2018, the foreign representative for the Chapter 15 Debtors filed a motion with the U.S. Bankruptcy Court seeking an order of that court granting,ANATEL. ANATEL regulates, among other things, full forcerates, quality of service and effect to the RJ Planuniversal service goals, as well as competition among telecommunications service providers. Changes in laws and the Brazilian Confirmation Order in the United States. The deadline for objections to the proposed order set by the U.S. Bankruptcy Court was May 11, 2018. As of that date, Pharol, Bratel B.V. and Bratel S.à r.l. filed an objection to that motion in which they argued that the motion should be denied without prejudice or deferred consideration until after certain appellate proceedings, arbitration and mediation have been concluded in Brazil. Additionally, The Bank of New York Mellon filed a limited objection requesting to revise certain portions of the proposed order, but did not object to the motion itself. The U.S. Bankruptcy Court has scheduled a hearing on the objections to the proposed order on May 29, 2018. If the U.S. Bankruptcy Courtregulations, grants the requested order, the claims with respect to our bonds issued under indentures governed by New York law will be novated and discharged under New York law and the holders of these bonds will be entitled only to receive the recovery set forth in the RJ Plan in exchange for the claims represented by these bonds.

We are constrained from implementing the Qualified Recovery Settlement Procedure and theNon-Qualified Recovery Settlement Procedure prior to the date on which the U.S. Bankruptcy Court grants the requested order because, although we would be able to cancel the bonds surrendered by holders that had made valid recovery elections and are entitled to receive the Qualified Recovery and theNon-Qualified Recovery, we would be unable to cancel the remaining bonds issued under our indentures governed by New York law and holders of these bonds could take action in the United States to recover the full principal amount of these bonds. Should holders take such actions successfully, we are unlikely to be able to fund the payment of such judgments, which would have a material adverse effect on our business, financial condition, results of operations and ability to continue as a going concern.

If the U.S. Bankruptcy Court does not grant the requested order or if the order is granted, but there is not sufficient time for us to complete the Qualified Recovery Settlement Procedure prior to July 31, 2018, the RJ Plan may terminate. The termination of the RJ Plan and the occurrence of events subsequent to such termination is likely to have a material adverse effect on our business, financial condition, results of operations and ability to continue as a going concern.

If we fail to meet the conditions set forth in the RJ Plan for the issuance of new common shares as part of the Qualified Recovery, and these conditions are not waived, we may be unable to complete the Qualified Recovery Settlement Procedure, which could result in the termination of the RJ Plan.

The terms of the RJ Plan require that we satisfy certain conditions precedent prior to issuing new common shares as part of the Qualified Recovery Settlement Procedure, including the requirements that (1) the claims of ANATEL are novated and restructured under the RJ Plan, (2) ANATEL has not submitted new answersconcessions, authorizations or appeals in court nor insisted on answers or appeals in court existing on the date of the approval of the RJ Plan in relation to the RJ Plan, including the novation and/or restructuring of its claims, and (3) ANATEL has granted all regulatory necessary authorizations for the implementation of the issuance of new common shares as part of the Qualified Recovery Settlement Procedure. The RJ Plan provides that if these conditions are not satisfied, they may be waived by a majority of the claims of Qualified Bondholders present at a meeting called for that purpose.

We cannot assure you that each of the conditions to the issuance of new common shares as part of the Qualified Recovery Settlement Procedure will be satisfied or waived with sufficient time for us to complete the Qualified Recovery Settlement Procedure prior to July 31, 2018, or at all. In the event that these conditions are not satisfied or waived in a timely manner and we are unable to complete the Qualified Recovery Settlement Procedure prior to July 31, 2018, the RJ Plan may terminate. The termination of the RJ Plan and the occurrence of events subsequent to such termination is likely to have a material adverse effect on our business, financial condition, results of operations and ability to continue as a going concern.

If the creditors of PTIF do not vote to approve the PTIF Composition Plan, we expect that PTIF will be liquidated, which could have a material adverse effect on our financial condition and liquidity.

Although the RJ Proceedings have been recognized in the United States, England and Wales and Portugal, the laws of The Netherlands do not provide for the recognition of the RJ Proceedings. PTIF is organized under the laws of The Netherlands. On April 19, 2017, a pending suspension of payments proceeding in respect of PTIF was converted into a Dutchbankruptcy proceeding. For more information with respect to PTIF’s Dutchbankruptcy proceeding, see “Item 4. Information on the Company—Our Recent History and Development—Our Judicial Reorganization Proceedings—Restructuring of Dutch Finance Subsidiaries.”

On April 10, 2018, PTIF deposited a draft of the PTIF Composition Plan with the Dutch Court. The PTIF Composition Plan provides for the restructuring of the claims against PTIF on substantially the same terms and conditions as the RJ Plan. On April 10, 2018, Oi launched an English law consent solicitation to the holders of the seven series of bonds issued by PTIF seeking their votes to approve extraordinary resolutions: (a) releasing of Oi’s guarantee of the relevant series of bonds, (b) authorizing and instructing the trustee of the PTIF bonds to submit a claim on behalf of all the outstanding PTIF bonds and vote in favor of the PTIF Composition Plan on behalf of the PTIF bondholders and (c) authorizing the trustee of the PTIF bonds to request the PTIF Bankruptcy Trustee vote in favor of the Oi Coop Composition Plan in respect of its vote in respect of the PTIF intercompany claim owed by Oi Coop to PTIF.

Under the documents governing the bonds issued by PTIF, these actions may be taken at a meeting of holders of each series of bonds at which at leasttwo-thirds of the principal amount of the applicable bonds are represented in person or by proxy. In the event that quorum is not obtained at any such initial meeting, these actions may be taken at an adjourned meeting of holders of the applicable series of bonds at which at leastone-third of the principal amount of the applicable bonds are represented in person or by proxy. In either case, the proposed extraordinary resolutions may be passed by the vote of not less than 75% of the principal amount of the applicable bonds represented in the meeting.

The voting deadline in relation to this consent solicitation was April 27, 2018 for one of these series of bonds and April 30, 2018 for the other six series of bonds. Bondholder meetings of each of these series of bonds were held on May 2, 2018, however, quorum was not achieved for any of these series of bonds. As a result, on May 3, 2018, Oi published notices to convene adjourned meetings of each of these series of bonds on May 17, 2018 and establishing a new voting deadline of May 14, 2018. Based on the votes received as of the second voting deadline, we believe that each of the extraordinary resolutions will be passed and that each of these series of bands will vote to approve the PTIF Composition Plan.

A meeting of the creditors of PTIF has been scheduled for June 1, 2018 in the Netherlands in respect of the PTIF Composition Plan at which the creditors of PTIF will consider the PTIF Composition Plan and vote whether to approve it. If the extraordinary resolutions have been passed by each series of the bonds, the trustee of the bonds will vote on behalf of the PTIF bonds at the creditors meeting. The PTIF Composition Plan will be approved if a majority in number and value of its creditors vote in its favor. We expect that the creditors of PTIF will approve the PTIF Composition Plan, however we cannot assure you that procedural matters will not be raised at this meeting of creditors that will result in the failure of the creditors to approve the PTIF Composition Plan.

If the PTIF Composition Plan is approved at the meeting of the creditors of PTIF, the Dutch Court will schedule a hearing on or prior to June 15, 2018 to rule on the homologation of the PTIF Composition Plan. Although we expect that the Dutch Court will homologate the PTIF Composition Plan at that hearing, we cannot assure you that procedural matters will not be raised at this hearing that will result in the failure of the Dutch Court to homologate the PTIF Composition Plan. If the PTIF Composition Plan is homologated, the PTIF Composition Plan will be given full force and effect and recognized in the European Union under the European Insolvency Regulation 2015/848, including in England and Wales.

In the event that the PTIF Composition Plan is not approved at the meeting of the creditors of PTIFlicenses or the Dutch Court fails to homologate the PTIF Composition Plan, we expect that the Dutch Court will order the liquidationimposition of PTIF. In the event of the liquidation of PTIF, we expect that the PTIF Bankruptcy Trustee will seek to collect on PTIF’s assets, a substantial portion of which consists of intercompany loans made to Oi Coop that have been discharged under the RJ Plan, and distribute the proceeds to the creditors of PTIF.

In the event that the extraordinary resolutions are not passed by each series of PTIF bonds, the guarantee granted by Oi in respect of the PTIF bonds will remain in place. If the indebtedness of PTIF is not discharged under the PTIF Composition Plan, holders of bonds issued by PTIF that are eligible to participate in the Qualified Recovery Settlement Procedure and theNon-Qualified Recovery Settlement Procedure may not surrender these bonds and such holders, together with other holders of these bonds that are not eligible to participate in the Qualified Recovery Settlement Procedure or theNon-Qualified Recovery Settlement Procedure, may seek to enforce Oi’s guarantee, which would have a material adverse effect on our financial condition, results of operations and ability to continue as a going concern.

If the creditors of Oi Coop do not vote to approve the Oi Coop Composition Plan, we expect that Oi Coop will be liquidated, which could have a material adverse effect on our financial condition and liquidity.

Although the RJ Proceedings have been recognized in the United States, England and Wales and Portugal, the laws of The Netherlands do not provide for the recognition of the RJ Proceedings. Oi Coop is organized under the laws of The Netherlands. On April 19, 2017, a pending suspension of payments proceeding in respect of Oi Coop was converted into a Dutchbankruptcy proceeding. For more information with respect to Oi Coop’s Dutchbankruptcy proceeding, see “Item 4. Information on the Company—Our Recent History and Development—Our Judicial Reorganization Proceedings—Restructuring of Dutch Finance Subsidiaries.”

On April 10, 2018, Oi Coop deposited a draft of the Oi Coop Composition Plan with the Dutch Court. The Oi Coop Composition Plan provides for the restructuring of the claims against Oi Coop on substantially the same terms and conditions as the RJ Plan. On April 10, 2018, Oi Coop issued an information memorandum to the holders of the two series of bonds issued by Oi Coop in relation to the Oi Coop Composition Plan. The voting deadline in relation to the information memorandum was May 15, 2018. As of the voting deadline, the tabulation is in the process of being finalized.

A meeting of the creditors of Oi Coop has been scheduled for June 1, 2018 in the Netherlands at which the creditors of Oi Coop will consider the Oi Coop Composition Plan and vote whether to approve it. The votes submitted by holders of the Oi Coop bonds pursuant to the information memorandum shall be applied in this vote and it is expected the PTIF Bankruptcy Trustee will also vote in favor of the Oi Coop Composition Plan in relation to an intercompany loan made by PTIF to Oi Coop. The Oi Coop Composition Plan will be approved if a majority in number and value of its creditors vote in its favor. Based on the preliminary results of the voting solicitation and if the PTIF Bankruptcy Trustee votes in favor of the Oi Coop composition, we expect Oi Coop Composition Plan will be approved, however we cannot assure you that procedural matters will not be raised at this meeting of creditors that will result in the failure of the creditors to approve the Oi Coop Composition Plan. If the extraordinary resolutions of the PTIF bonds are not passed by all series of PTIF bonds, we cannot assure you as to how the PTIF Bankruptcy Trustee will vote the claim represented by an intercompany loan made by PTIF to Oi Coop, and if the PTIF Bankruptcy Trustee vote this claim against approval of the Oi Coop Composition Plan, we expect the Oi Coop Composition Plan will not be approved.

If the Oi Coop Composition Plan is approved at the meeting of the creditors of Oi Coop, the Dutch Court will schedule a hearing on or prior to June 15, 2018 to rule on the homologation of the Oi Coop Composition Plan. Although we expect that the Dutch Court will homologate the Oi Coop Composition Plan at that hearing, we cannot assure you that procedural matters will not be raised at this hearing that will result in the failure of the Dutch Court to homologate the Oi Coop Composition Plan.

In the event that the Oi Coop Composition Plan is not approved at the meeting of the creditors of Oi Coop or the Dutch Court fails to homologate the Oi Coop Composition Plan, we expect that the Dutch Court will order the liquidation of Oi Coop. In the event of the liquidation of Oi Coop, we expect that the Oi Coop Bankruptcy Trustee will seek to collect on Oi Coop’s assets, a substantial portion of which consists of intercompany loans made to Oi Mobile that have been discharged under the RJ Plan, and distribute the proceeds to the creditors of Oi Coop.

The bonds issued by Oi Coop are guaranteed by Oi. If the indebtedness of Oi Coop is not discharged under the Oi Coop Composition Plan and the U.S. Bankruptcy Court does not grant the order requesting that full force and effect be given to the RJ Plan and the Brazilian Confirmation Order in the United States, holders of bonds issued by Oi Coop that are eligible to participate in the Qualified Recovery Settlement Procedure and theNon-Qualified Recovery Settlement Procedure may not surrender these bonds and such holders, together with other holders of these bonds that are not eligible to participate in the Qualified Recovery Settlement Procedure or theNon-Qualified Recovery Settlement Procedure, may seek to enforce Oi’s guarantee, which would have a material adverse effect on our financial condition, results of operations and ability to continue as a going concern.

If the indebtedness of Oi Coop is not discharged under the Oi Coop Composition Plan and the U.S. Bankruptcy Court grants the order requesting that full force and effect be given to the RJ Plan and the Brazilian Confirmation Order in the United States, holders of bonds issued by Oi Coop that are eligible to participate in the Qualified Recovery Settlement Procedure and theNon-Qualified Recovery Settlement Procedure may not surrender these bonds and such holders, together with other holders of these bonds that are not eligible to participate in the Qualified Recovery Settlement Procedure or theNon-Qualified Recovery Settlement Procedure, may seek to enforce Oi’s guarantee in The Netherlands, notwithstanding any discharge of this guarantee under New York law as a result of an order of the U.S. Bankruptcy Court. We cannot assure you regarding the results of any such action, or the effect of demands on our management’s time in defending any such action on management’s ability to devote its attention to our business, either of which could result in a material adverse effect on our business and results of operations.

Following the implementation of the RJ Plan, our debt instruments will contain covenants that could restrict our financing and operating flexibility and have other adverse consequences.

As of December 31, 2017, we had loans and financings of R$49,130 million classified as liabilities subject to compromise. Following the implementation of the RJ Plan, the outstanding amount of our loans and financings will be substantially reduced, however we will be subject to certain financial covenants under the instruments that govern our indebtedness that limit our ability to incur additional debt. The level of our consolidated indebtedness and the requirements and limitations imposed by these debt instruments could adversely affect our financial condition or results of operations. In particular, the terms of some of these debt instruments restrict our ability, and the ability of our subsidiaries, to:

incur additional debt;

grant liens;

pledge assets;

sell or dispose of assets; and

make certain acquisitions, mergers and consolidations.

If we are unable to incur additional debt, we may be unable to invest in our business and make necessary or advisable capital expenditures, which could reduce future net operating revenue and adversely affect our profitability. In addition, the cash required to service our indebtedness reduces the amount available to us to make capital expenditures. If we are unable to generate operating cash flows, we may not be able to continue servicing our debt.

Under the RJ Plan, until the fifth anniversary of the Brazilian Confirmation Date, we are required to apply an amount equivalent to 100% of the net revenue from our sale of assets in excess of US$200 million to investments in our activities. Beginning on the sixth anniversary of the Brazilian Confirmation Date, we are required to allocate to the repayment of debt instruments representing recoveries under the RJ Plan on an annual basis an amount equivalent to 70% of the amount by which (1) our cash and cash equivalents and financial investments at the end of each fiscal year exceeds (2) the greater of (a) 25% of our operating expenses and capital expenses for that fiscal year, and (b) R$5,000 million, subject to adjustment in the event that we conclude any capital increases. The cash required to make these repayments will reduce the amount available to us to make capital expenditures.

If we are unable to meet our debtuniversal service obligations, or comply with our debt covenants, we could be forced to renegotiate or refinance our indebtedness or seek additional equity capital. In this circumstance, weamong other factors, may be unable to obtain financing on satisfactory terms, or at all.

For more information regarding the debt instruments that we expect will obligate our company following the implementation of the RJ Pan, see “Item 5. Operating and Financial Review and Prospects—Liabilities Subject to Compromise.”

We may not be able to successfully implement the Cash Capital Increase, which could impair our ability to implement the capital expenditures contemplated by our business plan and could result in the termination of the RJ Plan.

Under the terms of the RJ Plan, we are required to implement the Cash Capital Increase on or prior to February 28, 2019. In the event that the Cash Capital Increase does not occur on or prior to February 28, 2019, the RJ Plan will automatically terminate and the rights and guarantees of the creditors appearing on the Second Creditors List will be restored under the original terms as if the RJ Plan had never been approved, unless creditors appearing on the Second Creditors List agree by a simple majority vote of the amount of claims present or represented at a meeting of creditors called for that purpose to the total or partial waiver or modification of the conditions described above.

As part of the RJ Plan, we negotiated the terms of the Commitment Agreement with members of the Ad Hoc Group, the IBC and certain other unaffiliated bondholders under which such bondholders agreed to backstop the Cash Capital Increase. The commitments of these parties are subject to our satisfaction of certain conditions, including, among others, our compliance with the terms of the RJ Plan, the distribution of our shares currently held by PTIF, the completion of the Qualified Recovery Settlement Procedures, the homologation of the Oi Coop Composition Plan and the PTIF Composition Plan, the issuance of the requested order by the U.S. Bankruptcy Court, and the adoption by ANATEL of a new General Plan of Universal Access Targets reducing the universal access targets applicable to our company. We cannot assure you that each of these conditions will be met or waived by the parties to the Commitment Agreement in a timely fashion so as to permit the conclusion of the Cash Capital Increase on or prior to February 28, 2019.

In the event that we are unable to implement the Cash Capital Increase, either directly or through the exercise of our rights under the Commitment Agreement, we may be unable to fund the capital expenditures included in our business plan, which are necessary for us to modernize our infrastructure in order to successfully compete in the Brazilian telecommunications sectors. Our failure to do so is likely to have a material adverse effect on our business, financial condition, results of operations and ability to continue as a going concern.

In addition, our failure to implement the Cash Capital Increase on or prior to February 28, 2019 could result in the termination of the RJ Plan, and the occurrence of events subsequent to such termination is likely to have a material adverse effect on our business, financial condition, results of operations and ability to continue as a going concern.

General Risks Relating to the Telecommunications Industry

The telecommunications industry is subject to frequent changes in technology. Our ability to remain competitive depends on our ability to implement new technology, and it is difficult to predict how new technology will affect our business.

Companies in the telecommunications industry must adapt to rapid and significant technological changes that are usually difficult to anticipate. The mobile telecommunications industry in particular has experienced rapid and significant technological development and frequent improvements in capacity, quality and data-transmission speed. Technological changes may render our equipment, services and technology obsolete or inefficient, which may adversely affect our competitiveness or require us to increase our capital expenditures in order to maintain our competitive position. In addition, personal mobility service providers in Brazil are experiencing increasing competition fromover-the-top, or OTT, providers, which provide content (such as WhatsApp, Skype and YouTube) over an internet connection rather than through a service provider’s network. OTT providers are becoming increasingly competitive as customers shift from mobile voice and SMS communications to internet-based voice and data communications through computers and smartphone or tablet applications. It is possible that alternative technologies may be developed that are more advanced than those we currently provide. We may not obtain the expected benefits of our investments if more advanced technologies are adopted by the market. Even if we adopt new technologies in a timely manner as they are developed, the cost of such technology may exceed the benefit to us, and we cannot assure you that we will be able to maintain our level of competitiveness.

Our operations depend on our ability to maintain, upgrade and operate efficiently our accounting, billing, customer service, information technology and management information systems and to rely on the systems of other carriers underco-billing agreements.

Sophisticated information and processing systems are vital to our growth and our ability to monitor costs, render monthly invoices for services, process customer orders, provide customer service and achieve operating efficiencies. We cannot assure you that we will be able to operate successfully and upgrade our accounting, information and processing systems or that these systems will continue to perform as expected. We have entered intoco-billing agreements with each long-distance telecommunications service provider that is interconnected to our networks in Brazil to include in our invoices the long-distance services rendered by these providers, and these providers have agreed to include charges owed to us in their invoices. Any failure in our accounting, information and processing systems, or any problems with the execution of invoicing and collection services by other carriers with whom we haveco-billing agreements, could impair our ability to collect payments from customers and respond satisfactorily to customer needs, which could adversely affect our business, financial condition and results of operations.

Improper use For more information, see “Item 4. Information on the Company—Regulation of our networks could adversely affect our costs and results of operations.the Brazilian Telecommunications Industry.”

We may incur costs associated withcannot predict whether ANATEL or the unauthorized and fraudulent use of our networks, including administrative and capital costs associated with detecting, monitoring and reducing the incidence of fraud. Fraud also affects interconnection costs and payments toBrazilian government will adopt these or other carriers fornon-billable fraudulent roaming. Improper use of our network could also increase our selling expenses if we need to increase our provision for doubtful accounts to reflect amounts we do not believe we can collect for improperly made calls. Any increase in the improper use of our networktelecommunications sector policies in the future, could materially adversely affect our costs and resultsor the consequences of operations.

Our business is dependent on our ability to expand our services and to maintain the quality of the services provided.

Our business as a telecommunications services provider depends on our ability to maintain and expand our telecommunications services network. We believe that our expected growth will require, among other things:

continuous development of our operational and administrative systems;

increasing marketing activities;

improving our understanding of customer wants and needs;

continuous attention to service quality; and

attracting, training and retaining qualified management, technical, customer relations, and sales personnel.

We believe that these requirements will place significant demand on our managerial, operational and financial resources. Failure to manage successfully our expected growth could reduce the quality of our services, with adverse effectssuch policies on our business financial condition and resultsor the business of operations.

Our operations are also dependent upon our ability to maintain and protect our network. Failure in our networks, or their backup mechanisms, may result in service delays or interruptions and limit our ability to provide customers with reliable service over our networks. Somecompetitors. In the event that any modification of the risksregulatory scheme or new regulations applicable to our networkscompany are adopted that increase the costs of compliance to our company, whether through capital expenditure requirements, increased service requirements, increased costs for renewal of our authorizations and infrastructure include (1) physical damagelicenses, increased exposure to access linesregulatory penalties or otherwise, these modifications and long-distance optical cables; (2) power surges or outages; (3) software defects; (4) disruptions beyond our control; (5) breaches of security; and (6) natural disasters. The occurrence of any such event could cause interruptions in service or reduce capacity for customers, either of which could reduce our net operating revenue or cause us to incur additional expenses. In addition, the occurrence of any such event may subject us to penalties and other sanctions imposed by ANATEL, and may adversely affect our business and results of operations.

We face various cyber-security risks that, if not adequately addressed,regulations could have an adverse effect on our business.

We face various cyber-security risks that could result in business losses, including but not limited to contamination (whether intentional or accidental) of our networks and systems by third parties with whom we exchange data, equipment failures, unauthorized access to and loss of confidential customer, employee and/or proprietary data by persons inside or outside of our organization, cyber attacks causing systems degradation or service unavailability, the penetration of our information technology systems and platforms byill-intentioned third parties, and infiltration of malware (such as computer viruses) into our systems. Cyber attacks against companies have increased in frequency, scope and potential harm in recent years. Further, the perpetrators of cyber attacks are not restricted to particular groups or persons. These attacks may be committed by company employees or third parties operating in any region, including jurisdictions where law enforcement measures to address such attacks are unavailable or ineffective We may not be able to successfully protect our operational and information technology systems and platforms against such threats. Further, as cyber attacks continue to evolve, we may incur significant costs in the attempt to modify or enhance our protective measures or investigate or remediate any vulnerability. The inability to operate our networks and systems as a result of cyber attacks, even for a limited period of time, may result in significant expenses to us and/or a loss of market share to other communications providers. The costs associated with a major cyber attack could include expensive incentives offered to existing customers and business partners to retain their business, increased expenditures on cyber-security measures and the use of alternate resources, lost revenues from business interruption and litigation. If we are unable to adequately address these cyber-security risks, or operating network and information systems could be compromised, which would have anmaterial adverse effect on our business, financial condition and results of operations.

Our concession agreements and authorizations contain certain obligations, and our failure to comply with these obligations may result in various fines and penalties being imposed on us by ANATEL.

Our local fixed-line and domestic long-distance concession agreements in Brazil contain terms reflecting the General Plan of Universal Service Goals (Plano Geral de Metas de Universalização), or the PGMU, the Quality Management Regulations (Regulamento de Gestão da Qualidade), or the RGQ, which was adopted by ANATEL in June 2013, and was partially superseded by the Quality of Telecommunications Services Regulation (Regulamento de Qualidade dos Serviços de Telecomunicações), or the RQUAL, in December 2019, and other regulations adopted by ANATEL, the terms of which could affect our financial condition and results of operations. Our local fixed-line concession agreements in Brazil also require us to meet certain network expansion, quality of service and modernization obligations in each of the Brazilian states in our service areas. In the event of noncompliance with ANATEL targets in any one of these states, ANATEL can establish a deadline for achieving the targeted level of such service, impose penalties and, in extreme situations, terminate the applicable concession agreement for noncompliance with our quality and universal service obligations. See “Item 4. Information on the Company—Regulation of the Brazilian Telecommunications Industry—Our Services—Fixed-Line Telephone Services.”

In addition, our authorizations to provide personal mobile services contain certain obligations requiring us to meet network scope and quality of service targets. If we fail to meet these obligations, we may be fined by ANATEL until we are in full compliance with our obligations and, in extreme circumstances, our authorizations could be revoked by ANATEL. See “Item 4. Information on the Company—Regulation of the Brazilian Telecommunications Industry—Our Services—Mobile Telephone Services.”

On an almost weekly basis, we receive inquiries from ANATEL requiring information from us on our compliance with the various service obligations imposed on us by our concession agreements. If we are unable to respond satisfactorily to those inquiries or comply with our service obligations under our concession agreements, ANATEL may commence administrative proceedings in connection with such noncompliance. We have received numerous notices of commencement of administrative proceedings from ANATEL, mostly due to our inability to achieve certain targets established in the PGMU and the RGQ. For more information, see “Item 8. Financial Information—Legal Proceedings—Civil Claims Relating to Oi S.A. and Our Brazilian Operations—Administrative Proceedings.”

Our concession agreements in Brazil are subject to periodic modifications by ANATEL, and we cannot assure you that the modifications to these concession agreements will not have adverse effects on our company.

We provide fixed-line telecommunications services in our Brazilian service areas pursuant to concession agreements with the Brazilian government. These concession agreements expire on December 31, 2025 and may be amended by the parties every five years prior to the expiration date. In connection with each five-year amendment, ANATEL has the right, following public consultations, to impose new terms and conditions in response to changes in technology, competition in the marketplace and domestic and international economic conditions. Under their existing terms, our concession agreements may be amended by December 2020 at the latest.

We cannot assure you that any future amendments to our concession agreements will not impose requirements on our company that will require us to undertake significant capital expenditures or will not modify the rate-setting procedures applicable to us in a manner that will significantly reduce the net operating revenue that we generate from our Brazilian fixed-line businesses. If the amendments to our Brazilian concession agreements have these effects, our business, financial condition and results of operations could be materially adversely affected.

We cannot assure you that we will be able to convert our concessions into authorizations or renew our concessions in a timely or cost-effective manner.

On October 3, 2019, the President of Brazil signed Law No. 13,879, which amended the Brazilian General Telecommunications Law (Lei Geral das Telecomunicações), or the General Telecommunications Law, to allow, among other things, providers of fixed-line telecommunications services operating under a concession in the public regime to convert their concessions into authorizations to operate in the private regime and thereby eliminate a number of obligations currently imposed by the concession regime. In exchange, providers may be required to assume obligations to make additional investments in their networks, primarily related to the expansion of broadband services. The cost of the additional investments in exchange for the elimination of such obligations, would be subject to discussion between the parties, with ANATEL having the ability to make the final valuation. In addition, the new law permits providers to renew their concession for indefinite additional20-year periods, whereas previously only one20-year renewal period was allowed, provided that at least 30 months prior to each expiration date, the providers have complied with the obligations required of them under the applicable concession. Prior to the passage of Law No. 13,879, our concession agreements would have expired in 2025 without the possibility of renewal. In February 2020, ANATEL proposed regulations to implement Law No. 13,879, including the rules that will govern the conversion of concessions into authorizations. These proposed regulations are subject to a public consultation period that is expected to expire on April 30, 2020. We cannot predict when and to what extent these regulations will be adopted. Once these regulations are adopted, we expect that we will be able to migrate our public regime concessions into private-regime authorizations or renew our concessions, which would otherwise expire on December 31, 2025. However, as of the date of this annual report, we have not decided which option to pursue and cannot predict the cost of pursuing any of these options. For more information about Law No. 13,879, see “Item 4. Information on the Company—Regulation of the Brazilian Telecommunications Industry—Public Regime—Amendments to the General Telecommunications Law” and “Item 4. Information on the Company—Regulation of the Brazilian Telecommunications Industry—Our Services—Fixed-Line Telephone Services.”

If we are not able to convert our concessions into authorizations or renew our concessions prior to the expiration of our existing concessions, we may be able to participate in competitive auctions for new concessions that the Brazilian government may choose to conduct. However, our existing fixed-line and domestic long-distance concession agreements will not entitle us to preferential treatment in these auctions, and we may not be able to secure new concessions for our existing service areas in any future auctions or such concessions may be on less favorable terms than our current concessions. In such cases, our business, financial condition and results of operations would be materially adversely affected.

The mobile telecommunications industry and participants in this industry, including us, may be required to adopt an extensive program of field measurements of radio frequency emissions and be subject to further regulation and/or claims based on concerns regarding potential health problems and interfere with medical devices.

Media and other entities have suggested that the electromagnetic emissions from mobile handsets and base stations may cause health problems. If consumers harbor health-related concerns, they may be discouraged from using mobile handsets. These concerns could have an adverse effect on the mobile telecommunications industry and, possibly, expose mobile services providers to litigation. We cannot assure you that further medical research and studies will refute a link between the electromagnetic emissions of mobile handsets and base stations, including on frequency ranges we use to provide mobile services, and these health concerns. Government authorities could increase regulation on electromagnetic emissions of mobile handsets and base stations, which could have an adverse effect on our business, financial condition and results of operations. The expansion of our network may be affected by these perceived risks if we experience problems in finding new sites, which, in turn, may delay the expansion and may affect the quality of our services.

In July 2002, ANATEL enacted regulations that limit emission and exposure for fields with frequencies between 9 kHz and 300 GHz. In May 2009, Law No. 11,934 was enacted, which established the need for field measurements by telecommunications service providers of all radio-communication transmitting stations every five years with respect to emission and exposure to these fields. In October 2017,September 2018, ANATEL published new regulations which provide for the reevaluation of regulations regarding human exposureResolution No. 700/2018, a regulation pursuant to radiofrequency electromagnetic fields and the form of theLaw No. 11,934 that makes field measurements mandatedmandatory by Law No. 11,934. ANATEL is in the process of creating a working group, without the participation of the telecommunicationstelecommunication service providers of all radio-communication transmission stations every five years beginning in 2019. In January 2019, ANATEL passed Act No. 458/2019 regarding the technical requirements of Resolution No. 700/2018. However, Act No. 458/2019 is not yet in full force because the measurement parameters have not yet been defined, and ANATEL has had difficulties implementing internal systems to analyze the impact of these new regulations.monitor compliance. We expect that this working group will be created in the first half of 2018. We cannot predictare still evaluating the scope of the technical and financial impact of these new regulations on our company.company, as ANATEL has not yet defined all of the relevant technical requirements related to these regulations as of the date of this annual report.

Companies in the Brazilian telecommunication industry, including us, may be harmed by restrictions regarding the installation of new antennas for mobile services.

As of the date of this annual report, there are approximately 250 municipal laws in Brazil that limit the installation of new antennas for mobile service, which has been a barrier to the expansion of mobile networks. Those laws are meant to regulate issues related to zoning and the alleged effects of the radiation and radiofrequencies of the antennas. The federal law, that establishes new guidelines to create a consolidated plan for the installation of antennas was approved in 2015, however, it is still pending specific regulation. Despite the federal initiative, as long as the municipal laws remain unchanged, the risk of noncompliance with regulations and of having services of limited quality in certain areas continues to exist, which could materially and adversely affect our business, results of operations and financial condition.

Additional antenna installation is also limited as a result of concerns that radio frequency emissions from base stations may cause health problems. See “—The mobile telecommunications industry and participants in this industry, including us, may be required to adopt an extensive program of field measurements of radio frequency emissions and be subject to further regulation and/or claims based on concerns regarding potential health problems and interfere with medical devices.”

The telecommunications industry is subject to frequent changes in technology. Our ability to remain competitive depends on our ability to implement new technology, and it is difficult to predict how new technology will affect our business.

Companies in the telecommunications industry must adapt to rapid and significant technological changes that are usually difficult to anticipate. The mobile telecommunications industry in particular has experienced rapid and significant technological development and frequent improvements in capacity, quality and data-transmission speed. We expect that new products and technologies will emerge and that existing products and technologies will be further developed. For example, ANATEL is expected to conduct auctions for radiofrequencies in the 5G spectrum during 2020. The advent of new products and technologies could have a variety of consequences. Our future success depends on our ability to anticipate and adapt in a timely manner to technological changes. Technological changes may render our equipment, services and technology obsolete or inefficient, which may adversely affect our competitiveness or require us to increase our capital expenditures in order to maintain our competitive position. These new products and technologies may reduce the price of our services by providing lower-cost alternatives and the creation of new digital services.

For example, personal mobility service providers in Brazil are experiencing increasing competition fromover-the-top, or OTT, providers, which provide content (such as WhatsApp, Skype and YouTube) over an internet connection rather than through a service provider’s network. OTT providers are becoming increasingly competitive as customers shift from mobile voice and SMS communications to internet-based voice and data communications through computers and smartphone or tablet applications. In addition, as providers of fixed and mobile telecommunications services, we face more legal, regulatory and tax barriers than providers of OTT services, increasing our costs in relation to these provides and preventing us from being able to fully compete with them.

We may not obtain the expected benefits of our investments if more advanced technologies are adopted by the market. Even if we adopt new technologies in a timely manner as they are developed, the cost of such technology may exceed the benefit to us, and we cannot assure you that we will be able to maintain our level of competitiveness.

Our operations depend on our ability to maintain, upgrade and operate efficiently our accounting, billing, customer service, information technology and management information systems and to rely on the systems of other carriers underco-billing agreements.

Our success largely depends on the continued and uninterrupted performance of our controls, network technology systems and of certain hardware. Our technical infrastructure (including our network infrastructure for mobile telecommunications services) is vulnerable to damage or interruption from information and telecommunication technology failures, power loss, floods, windstorms, fires, terrorism, intentional wrongdoing, human error and similar events. Our controls are dependent, not exclusively, on these technological systems and are also subject to interruptions and failures. Unanticipated problems with our controls, or at our facilities, system failures, hardware or software failures, computer viruses or hacker attacks could affect the quality of our services and cause service interruptions. Any of these occurrences could result in reduced user traffic and reduced revenue and could harm our levels of customer satisfaction, our reputation and compliance with certain of our regulatory obligations.

Sophisticated information and processing systems are vital to our growth and our ability to monitor costs, render monthly invoices for services, process customer orders, provide customer service and achieve operating efficiencies. We cannot assure you that we will be able to operate successfully and upgrade our accounting, information and processing systems or that these systems will continue to perform as expected. We have entered intoco-billing agreements with each long-distance telecommunications service provider that is interconnected to our networks in Brazil to include in our invoices the long-distance services rendered by these providers, and these providers have agreed to include charges owed to us in their invoices. Any failure in our accounting, information and processing systems, or any problems with the execution of invoicing and collection services by other carriers with whom we haveco-billing agreements, could impair our ability to collect payments from customers and respond satisfactorily to customer needs, which could adversely affect our business, financial condition and results of operations.

We face various cyber-security risks that, if not adequately addressed, could have an adverse effect on our business.

We face various cyber-security risks that could result in business losses, including but not limited to contamination (whether intentional or accidental) of our networks and systems by third parties with whom we exchange data, equipment failures or unauthorized access to and loss of confidential customer, employee and/or proprietary data by persons inside or outside of our organization. We are also exposed to cyber attacks causing systems degradation or service unavailability, the penetration of our information technology systems and platforms byill-intentioned third parties, and infiltration of malware (such as computer viruses) into our systems.

The risks of cyber attacks has been exacerbated as a result of measures that we have adopted to combat theCOVID-19 pandemic, principally the institution of a “work-from-home” policy for our employees. Because our managers and employees have access to our information systems from their remote locations, the demands on our security systems have increased. Although we have implemented measures to prevent unauthorized access to our systems through the compromise of these remote access points, we cannot assure you that perpetrators of cyber attacks will be prevented from accessing our information systems in all cases.

Cyber attacks against companies have increased in frequency, scope and potential harm in recent years. Further, the perpetrators of cyber attacks are not restricted to particular groups or persons. These attacks may be committed by company employees or third parties operating in any region, including jurisdictions where law enforcement measures to address such attacks are unavailable or ineffective. We may not be able to successfully protect our operational and information technology systems and platforms against such threats. Further, as cyber attacks continue to evolve, we may incur significant costs in the attempt to modify or enhance our protective measures or investigate or remediate any vulnerability.

The inability to operate our networks and systems as a result of cyber attacks, even for a limited period of time, may result in significant expenses to us and/or a loss of market share to other telecommunications providers. The costs associated with a major cyber attack could include expensive incentives offered to existing customers and business partners to retain their business, increased expenditures on cyber-security measures and the use of alternate resources, lost revenues from business interruption and litigation. If we are unable to adequately address these cyber-security risks, our operating network and information systems could be compromised, which could have an adverse effect on our business, financial condition and results of operations.

Risks Relating to Our Company

Our debt instruments contain covenants that could restrict our financing and operating flexibility and have other adverse consequences.

As of December 31, 2019, we had total outstanding borrowings and financing of R$31,642 million, excluding the fair value adjustment to our borrowings and financing and debt issuance costs, and R$18,227 million, after giving effect to the fair value adjustment and debt issuance costs. In addition, in February 2020, an investor subscribed to an aggregate amount of R$2,500 million of Oi Mobile’snon-convertible debentures. We have identified various material weaknesses inare subject to certain financial covenants under the instruments that govern our internal control over financial reporting which have materially adversely affectedindebtedness that limit our ability to timelyincur additional debt. The level of our consolidated indebtedness and accurately reportthe requirements and limitations imposed by these debt instruments could adversely affect our financial condition or results of operationsoperations. In particular, the terms of some of these debt instruments restrict or may restrict our ability, and financial condition. the ability of our subsidiaries, to:

incur or guarantee additional debt;

grant liens over or pledge assets;

sell or dispose of assets;

merge or consolidate with another company;

pay dividends or distributions on capital stock or repurchase capital stock; and

make certain acquisitions, mergers and consolidations.

These material weaknessescovenants could limit our ability to plan for or react to market conditions or to meet our operational or capital needs, which could reduce future net operating revenue and adversely affect our cash flows and profitability. Our ability to comply with these covenants may not have been fully remediated as of the filing date of this annual reportbe affected by events beyond our control, and we cannot assure you that other material weaknesses will not be identified in the future.

Under the supervision and with the participation of our chief executive officer and our chief financial officer, our management conducted an assessment of the effectiveness of our internal control over financial reporting asmay have to curtail some operations to maintain compliance. As of December 31, 2017 based on the criteria established2019, we were in “Internal Control—Integrated Framework (2013)” issued by the Committee of Sponsoring Organizations of the Treadway Commission. Based on this assessment, our management concluded that as of December 31, 2017, our internal control over financial reporting was not effective because material weaknesses existed. A material weakness is a control deficiency, or combination of control deficiencies, in internal control over financial reporting such that there is a reasonable possibility that a material misstatement of the annual consolidated financial statements will not be prevented or detected on a timely basis. These deficiencies resulted in material misstatements to the Company’s financial statements for 2015 and previous years, which were corrected through restatement of those periods, and to the preliminary 2016 and 2017 financial statements, which were corrected prior to issuance. For more information about these material weaknesses, see “Item 15. Controls and Procedures.”

Although we have implemented and continue to implement measures designed to remediate these material weaknesses and, in the short term, to mitigate the potential adverse effects of these material weaknesses, our assessment of the impact of these measures has not been completed as of the filing date of this annual report and we cannot assure you that these measures are adequate. Moreover, we cannot assure you that additional material weaknesses in our internal control over financial reporting will not arise or be identified in the future.

As a result, we must continue our remediation activities and must also continue to improve our operational, information technology, and financial systems, infrastructure, procedures, and controls, as well as continue to expand, train, retain, and manage our employee base. Any failure to do so, or any difficulties we encounter during implementation, could result in additional material weaknesses or in material misstatements infull compliance with our financial statements. These misstatementscovenants under our financial instruments.

In addition, the failure of Oi and our restricted subsidiaries to comply with these covenants could result in a future restatementdefault under our debt agreements, which could permit the holders to accelerate our obligation to repay the debt and may be cross-defaulted to other debt. Our assets or cash flow may not be sufficient to fully repay borrowings under our outstanding debt agreements if accelerated upon an event of default, and there is no guarantee that we would be able to repay, refinance or restructure the payments on those debt agreements.

Furthermore, our debt instruments with BNDES contain financial covenants that require Oi to maintain five specified financial ratios, measured on a quarterly basis. Under these debt instruments, BNDES has the right to accelerate the debt if, at the date the financial covenants are tested, we are not in compliance with any two of these ratios. At December 31, 2019, we were in compliance with these financial covenants. As a result of the depreciation of thereal subsequent to December 31, 2019, partially due to theCOVID-19 pandemic and the public health measures adopted to combat the pandemic in Brazil and internationally, and the related effects on our U.S. dollar-denominated indebtedness and interest expenses, we believed that it was probable that as of March 31, 2020, we would not be in compliance with more than one of these financial ratios. In anticipation of these ratio breaches, on March 30, 2020 we obtained a waiver from BNDES. The cross-default or cross-acceleration clauses in the instruments governing our other indebtedness (other than Oi Mobile’snon-convertible debentures) provide that an event of default under our debt instruments with BNDES do not trigger an event of default under our other indebtedness or enable the creditors under other indebtedness to accelerate that indebtedness.

Under the RJ Plan, until February 5, 2023, we are required to apply an amount equivalent to 100% of the net revenue from our sale of assets in excess of US$200 million to investments in our activities. Beginning on February 5, 2024, we are required to allocate to the repayment of debt instruments representing recoveries under the RJ Plan on an annual basis an amount equivalent to 70% of the amount by which (1) our cash and cash equivalents and financial investments at the end of each fiscal year exceeds (2) the greater of (a) 25% of our financial statements, could causeoperating expenses and capital expenses for that fiscal year, and (b) R$5,000 million, subject to adjustment in the event that we conclude any capital increases. The cash required to make these repayments will reduce the amount available to us to failmake capital expenditures.

The RJ Plan permits us to meet our reporting obligations,borrow up to R$2 billion under new export credit facilities, as described under “Item 5. Operating and Financial Review and Prospects—Liquidity and Capital Resources.” This debt may be denominated inreais or could cause investors to lose confidence in our reported financial information, whichforeign currencies. Accordingly, we may incur interest expenses and foreign exchange gains and losses in connection with this new debt. A significant increase in any of these interest rates could materially adversely affect our business, financial conditionexpenses and resultsnegatively affect our overall financial performance.

If the Brazilian Confirmation Order is overturned or modified, the RJ Debtors may be declared bankrupt under Brazilian law and liquidated.

On June 20, 2016, Oi, together with the other RJ Debtors, filed a joint voluntary petition for judicial reorganization pursuant to the Brazilian Bankruptcy Law with the RJ Court, pursuant to an urgent measure approved by our board of operationsdirectors. On December 19 and may generate negative market reactions, potentially leading20, 2017, a GCM was held to a declineconsider approval of the most recently filed judicial reorganization plan. This GCM concluded on December 20, 2017 following the approval of the RJ Plan reflecting amendments to the judicial reorganization plan presented at this GCM as negotiated during the course of this GCM. On January 8, 2018, the RJ Court entered the Brazilian Confirmation Order, ratifying and confirming the RJ Plan. The Brazilian Confirmation Order was published in the priceOfficial Gazette of Oi’s common shares, preferred sharesthe State of Rio de Janeiro on February 5, 2018, the Brazilian Confirmation Date. For more information with respect to the RJ Proceedings, see “Item 4. Information on the Company—Our Recent History and Development—Our Judicial Reorganization Proceedings.”

The Brazilian Confirmation Order, according to its terms, is currently binding on all parties, although it is subject to six pending appeals with no suspensive effect attributed to those appeals. By operation of the RJ Plan and the Brazilian Confirmation Order, provided that the Brazilian Confirmation Order is not overturned or ADSs.

We rely on strategic suppliers of equipment, materials and certain services necessary for our operations and expansion. If these suppliers fail to provide equipment, materials or services to us on a timely basis, we could experience disruptions, which could have an adverse effect on our revenues and results of operations.

We rely on a few strategic suppliers of equipment and materials, including Huawei do Brasil Telecomunicações Ltda. and Ericsson Telecomunicações S.A., to provide us with equipment and materials that we need in order to expand and to operate our business in Brazil. In addition, we rely on a third-party provider of network maintenance services in certain regions were we operate. There are a limited number of suppliers with the capability of providing the mobile network equipment and fixed-line network platforms that our operations and expansion plans require or the services that we require to maintain our networks. In addition, because the supply of mobile network equipment and fixed-line network platforms requires detailed supply planning and this equipment is technologically complex, it would be difficult for our company to replace the suppliers of this equipment. Suppliers of cables that we need to extend and maintain our networks may suffer capacity constraints or difficulties in obtaining the raw materials required to manufacture these cables. Asaltered as a result weof the pending appeals filed against it by certain creditors, the unsecured claims against the RJ Debtors have been novated and discharged under Brazilian law and holders of such claims are exposedentitled only to risks associated with these suppliers, including restrictions of production capacityreceive the recoveries set forth in the RJ Plan in exchange for equipment and materials, availability of equipment and materials, delaystheir claims in delivery of equipment, materials or services, and price increases. If these suppliers or vendors fail to provide equipment, materials or services to us on a timely basis or otherwise in complianceaccordance with the terms and conditions of our contractsthe RJ Plan.

If the Brazilian Confirmation Order is overturned or modified and, as a result, the RJ Debtors are declared bankrupt, which under Brazilian law is generally followed by a liquidation of the debtors’ assets, the rights and guarantees of the creditors recognized by the RJ Court will be restored under the original terms as if the RJ Plan had never been approved, net of amounts validly received pursuant to the RJ Plan, in accordance with these suppliers, we could experience disruptions or declinesBrazilian Bankruptcy Law. A modification of the Brazilian Confirmation Order may lead to a breach of the RJ Plan by the RJ Debtors. In case of breach of the RJ Plan by the RJ Debtors, creditors will be entitled to (1) approve a modification to the RJ Plan at a meeting of creditors complying with the quorum requirements established in the quality of our services, which couldBrazilian Bankruptcy Law, or (2) seek to have an adverse effect on our revenues and results of operations, and we might be unable to satisfy the requirements contained in our concession and authorization agreements.RJ Debtors adjudicated as bankrupt by the RJ Court.

We are subject to numerous legal and administrative proceedings, which could adversely affect our business, results of operations and financial condition.

We are subject to numerous legal and administrative proceedings. It is difficult to quantify the potential impact of these legal and administrative proceedings. We classify our risk of loss from legal and administrative proceedings as “probable,” “possible” or “remote.” We make provisions for probable losses but do not make provisions for possible and remote losses.

As a result of the RJ Proceedings,December 31, 2019, we have applied ASC 852 in preparing our consolidated financial statements. ASC 852 requires that financial statements separately disclosehad provisioned R$5,252 million for probable losses relating to various tax, labor and distinguish transactionscivil legal and events that are directly associated with our reorganization from the transactions and events that are associated with the ongoing operations of our business. Accordingly, our prepetition obligations, including certain of our legal contingencies, that may be impacted by the RJ Proceedings based on our assessment of these obligations following the guidance of ASC 852 have been classified on our balance sheet as “Liabilities subject to compromise.” Prepetition liabilities subject to compromise are required to be reported at the amount allowed as a claim by the RJ Court, regardless of whether they may be settled for lesser amounts and remain subject to future adjustments based on negotiated settlements with claimants, actions of the RJ Court or other events.administrative proceedings against us. As of December 31, 20172019, we had claims against us of R$28,416 million in tax proceedings, R$798 million in labor proceedings and 2016, the aggregate amount of legal contingencies recognized by the RJ Court was R$13,1621,668 million and R$11,614 million, respectively. For more information about the impact of the RJ Proceedings on our legalin civil proceedings see “Item 5. Operating and Financial Review and Prospects—Liabilities Subject to Compromise—Labor Contingencies,” “—Civil Contingencies – ANATEL,” and “—Civil Contingencies – Other Claims” and note 28 to our consolidated financial statements included in this annual report.

In addition, as of December 31, 2017 and 2016, the total estimated amount in controversy for those proceedings not subject to the RJ Plan in respect of which thewith a risk of loss was deemed probable or possible totaled approximately R$27,789 million and R$27,299 million, respectively, andclassified as “possible” for which we had established provisions of $1,368 million and R$1,129 million, respectively, relating to these proceedings. Our provisions for legal contingencies are subject to monthly monetary adjustments. For a detailed description of our provisions for contingencies, see note 18 to our consolidated financial statements included in this annual report.

made no provisions. We are not required to disclose or record provisions for proceedings in which our management judges the risk of loss to be remote. However, the amounts involved in certain of the proceedings in which we believe our risk of loss is remote could be substantial. Consequently, our losses could be significantly higher than the amounts for which we have recorded provisions.

If we are subject to unfavorable decisions in any legal or administrative proceedings and the losses in those proceedings significantly exceed the amount for which we have provisioned or involve proceedings for which we have made no provision, our results of operations and financial condition may be materially adversely affected. Even for the amounts recorded as provisions for probable losses, a judgment against us would have an effect on our cash flow if we are required to pay those amounts. Unfavorable decisions in these legal proceedings may, therefore, reduce our liquidity and adversely affect our business, financial condition and results of operations. For a more detailed description of these proceedings, see “Item 8. Financial Information—Legal Proceedings.”

We have indemnification obligations with respect to the PT Exchange Agreement and the PT Portugal Dispositiondisposition that could materially adversely affect our financial position.

In the exchange agreement, or the PT Exchange Agreement, that we entered into with Pharol under which we transferred defaulted commercial paper of Rio Forte Investments S.A., or Rio Forte, to Pharol in exchange for the delivery to our company of Oi’s common sharesCommon Shares and preferred sharesPreferred Shares as described under “Item 7. Major Shareholders and Related Party Transactions—Major Shareholders—PT Option Agreement,” we agreed to indemnify Pharol against any loss arising from (1) Pharol’s contingent or absolute tax or anti-trust obligations in relation to the assets contributed to our company in the Oi capital increase in connection with which we acquired PT Portugal from Pharol in May 2014 and (2) Pharol’s management activities, with reference to acts or triggering events occurring on or prior to May 5, 2014, excluding any losses incurred by Pharol as a result of the financial investments in the Rio Forte commercial paper and the acquisition of the Rio Forte commercial paper from Oi under the PT Exchange Agreement.

In the PTP Share Purchase Agreementshare purchase agreement under which we sold PT Portugal in the PT Portugal Disposition,disposition, we agreed to indemnify Altice Portugal for breaches of our representations and warranties under the PTPshare purchase agreement, subject to certain customary procedural and financial limitations. There can be no assurance that we will not be subject to significant claims under these indemnification provisions and if we are subject to such claims under these indemnification provisions, we could be required to pay significant amounts, which would have an adverse effect on our financial condition.

In the PT Ventures Share Purchase Agreement under which we sold PT Ventures to Sociedade Nacional de Combustíveis de Angola, Empresa Pública – Sonangol E.P., or Sonangol, we agreed to indemnify Sonangol for breaches of our representations and warranties under the PT Ventures Share Purchase Agreement, subject to certain customary procedural and financial limitations. There can be no assurance that we will not be subject to significant claims under these indemnification provisions and if we are subject to such claims under these indemnification provisions, we could be required to pay significant amounts, which would have an adverse effect on our financial condition.

We are subject to potential liabilities relatingcredit risks with respect to our third-party service providers, which could have a material adverse effect on our business, financial condition and results of operations.

We are subject to potential liabilities relating to our third-party service providers in Brazil. Such potential liabilities may involve claims by employees of third-party service providers in Brazil directly against us as if we were the direct employer of such employees, as well as claims against us for secondary liability for, among other things, occupational hazards, wage parity or overtime pay, in the event that such third-party service providers fail to meet their obligations to their employees. We have not recorded any provisions for such claims, and significant judgments against us could have a material adverse effect on our business, financial condition and results of operations.

We are subject to delinquencies of our accounts receivables.customers. If we are unable to limit payment delinquencies by our customers, or if delinquent payments by our customers increase, our financial condition and results of operations could be adversely affected.

Our business significantly depends on our customers’ ability to pay their bills and comply with their obligations to us. During 2017,2019, we recorded provisions for doubtful accounts in the amount of R$692489 million, or 2.9% of our net operating revenue, primarily due to subscribers’ delinquencies. During 2016, we recorded provisions for doubtful accounts in the amount of R$643 million, or 2.5%2.4% of our net operating revenue, primarily due to subscribers’ delinquencies. As of December 31, 2017 and 2016,2019, our provision for doubtful accounts was R$1,085 million and R$1,342 million, respectively.774 million.

ANATEL regulations preventallow us from implementingto implement certain policies that could have the effect of reducing delinquency of our customers in Brazil,to reduce customer defaults, such as service restrictions or limitations on the types of services provided based on a subscriber’s credit record. If we are unable to successfully implement policies to limit delinquencies of our Brazilian subscribers or otherwise select our customers based on their credit records, persistent subscriber delinquencies and bad debt will continue to adversely affect our operating and financial results.

In addition, if the Brazilian economy declines due to, among other factors, a reduction in the level of economic activity, an increase in inflation or an increase in domestic interest rates, a greater portion of our customers may not be able to pay their bills on a timely basis, whichbasis. For example, although do not have sufficient experience with the effects of the public health measures adopted in Brazil in response to theCOVID-19 pandemic to reliably estimate the quantitative effects of these measures, we expect that these public health measures will have significant impacts on the income and purchasing power of many of our subscribers, particularlylow-income subscribers and SMEs, some of whom may cease operations. Any increase in expected losses on trade receivables would increase our provision for doubtful accounts and adversely affect our financial condition and results of operations.

We are dependent on key personnel and the ability to hire and retain additional personnel.

We believe that our success will depend on the continued services of our senior management team and other key personnel. Our management team is comprised of highly qualified professionals, with extensive experience in the telecommunications industry. The loss of the services of any of our senior management team or other key employees could adversely affect our business, financial condition and results of operations. We also depend on the ability of our senior management and key personnel to work effectively as a team.

Our future success also depends on our ability to identify, attract, hire, train, retain and motivate highly skilled technical, managerial, sales and marketing personnel. Competition for such personnel is intense, and we cannot guarantee that we will successfully attract, assimilate or retain a sufficient number of qualified personnel. Failure to retain and attract the necessary technical, managerial, sales and marketing and administrative personnel could adversely affect our business, financial condition and results of operations.

The outcome of Operation Mine Map, a criminal investigation being conducted by Brazilian authorities that involves historical agreements of our company with certain entities, and any further investigations that may be commenced related to these agreements, could have a material adverse effect on our company.

On December 10, 2019, the Brazilian Federal Police launched Operation Mine Map (OperaçãoMapa da Mina). One of the main targets of Operation Mine Map was Fábio da Silva, son of former president Luiz Ignácio Lula da Silva. The subject of the investigation includes payments made by us to two groups of companies, Gamecorp and Grupo Gol. Brazilian authorities allege that these payments were made in exchange for benefits from the Brazilian government. In connection with the investigation, our headquarters and some other buildings in the States of São Paulo and Rio de Janeiro and in Brasília were searched and documents were seized relating to our business with Gamecorp and Grupo Gol.

We have been cooperating with Brazilian authorities involved in Operation Mine Map and have provided information and documents. We have not been notified that we are a target of any investigation relating to Operation Mine Map. None of our current executive officers or members of our board of directors were involved in our historical relationships with Gamecorp and Grupo Gol.

We cannot predict when the Operation Mine Mapinvestigation will be completed or the results of such investigation, including whether any litigation or enforcement action will be brought against us or the outcome or impact of any resulting litigation or enforcement action, nor can we predict any potential actions that may be taken by the relevant authorities. Any adverse development in the Operation Mine Mapinvestigation could subject us to potential fines or penalties under applicable law, materially adversely affect our public reputation, and could have a material adverse effect on us, including: (1) threatening our ability to obtain new financing, which could impair our ability to operate our business; and (2) shifting management’s focus to these matters, which could harm our ability to meet our strategic objectives. Additionally, while we have taken, and are continuing to take, measures to enhance our compliance programs, which are intended to assist us in detecting and preventing bribery and corruption, there can be no assurance that these efforts will enable us to detect or prevent all such activities.

We could be adversely affected by violations of anti-corruption laws and regulations.

We are required to comply with Brazilian anti-corruption laws and regulations, including Brazilian Law No. 12,846/2013, or the Brazilian Anti-Corruption Law, as well as anti-corruption laws and regulations in other jurisdictions, including the U.S. Foreign Corrupt Practices Act of 1977, or the FCPA.

The Brazilian Anti-Corruption Law, the FCPA and similar anti-corruption laws in other jurisdictions generally prohibit companies and their intermediaries from making improper payments to government officials or other persons for the purpose of obtaining or retaining business. Recent years have seen a substantial increase in anti-corruption law enforcement activity, with more frequent and aggressive investigations and enforcement proceedings by both the U.S. Department of Justice and the U.S. Securities and Exchange Commission, or SEC, increased enforcement activity bynon-U.S. regulators, and increases in criminal and civil proceedings brought against companies and individuals. Our policies mandate compliance with these anti-corruption laws. We operate, through our businesses, in countries that are recognized as having governmental and commercial corruption. We cannot assure you that our internal control policies and procedures will protect us from reckless or criminal acts committed by our employees, the employees of any of our businesses, or third party intermediaries. In the event that we believe or have reason to believe that our employees or agents have or may have violated applicable anti-corruption laws, including the FCPA, we may be required to investigate or have outside counsel investigate the relevant facts and circumstances, which can be expensive and require significant time and attention from senior management. Violations of these laws may result in criminal or civil sanctions, inability to do business with existing or future business partners (either as a result of express prohibitions or to avoid the appearance of impropriety), injunctions against future conduct, profit disgorgements, disqualifications from directly or indirectly engaging in certain types of businesses, the loss of business permits or other restrictions which could disrupt our business and have a material adverse effect on our business, financial condition, results of operations or liquidity.

Risks Relating to Our Brazilian Operations

Our Residential Services business facesWe face significant competition in the Brazilian market and increasing competition from mobileother services, and other fixed-line service providers, which may adversely affect our revenues and margins.results of operations.

OurWe face increasing competition throughout Brazil from other telecommunications service providers in each of our core service businesses. In our Residential Services business, which provides local and long-distance fixed-line voice, fixed-line data, or broadband, and subscription television, orPay-TV, services to our residential customers, as well as bundles of these services togetherwe compete with mobile services, faces competition from:

mobile services, as reductions in interconnection tariffs, which have led to more robust mobile package offerings, have driven the traffic migration trend offixed-to-mobile substitution;

other fixed-line voice service providers, primarily (1) Claro S.A. (a, or Claro, a subsidiary of América Móvil S.A.B. de C.V., or América Móvil, one of the leading telecommunications service providers in Latin America), or Claro, which markets its fixed-line voice services under the brand name “Embratel,” and (2) Telefônica Brasil S.A. (a, a subsidiary of Telefónica S.A.), or Telefônica Brasil, the largest telecommunications operator in Brazil);

other broadband service providers, including (1)Brasil. In addition to Claro which markets its broadband services under the brand name “Net,” (2)and Telefônica Brasil, our Residential Services business competes for broadband subscribers with a myriad of smaller local and (3) smaller regional broadband services provider including Companhia Paranense de Energia – Copel and Companhia Energética de Minas Gerais – CEMIG; and

otherproviders. Finally, our Residential Services business competes forPay-TV service providers, including our primary competitors (1)broadband subscribers with Claro and SKY Brasil Serviços Ltda., or SKY, and (2)Telefônica Brasil. In our Personal Mobility Services business, we compete with Telefônica Brasil, Claro, which markets itsPay-TV services under the “Claro TV” and “Net” brands.

Based on information available from ANATEL, from December 31, 2012TIM Participações S.A., a subsidiary of Telecom Italia S.p.A., or TIM. In our Business to December 31, 2017, the number of fixed lines in service (including the number fixed lines provided to ourBusiness-to-Business,Business, or B2B, customers) inServices business, we compete with all of these competitors for small- andmedium-sized enterprise, or SME, and corporate subscribers (including governmental entities) for our service areas (all of Brazil other than the state of São Paulo) declined from 27.7 million to 12.9 million. As of December 31, 2017, based on information available from ANATEL, (1) we had a market share of 54.1% of the total fixed lines in service in Region I of Brazilfixed-line and a market share of 50.1% of the total fixed lines in service in Region II of Brazil (in each case, including the fixed lines provided to our B2B customers); (2) Claro had a market share of 24.9% of the total fixed lines in service in Region I and a market share of 19.2% of the total fixed lines in service in Region II; and (3)mobile services.

Our primary competitors, Telefônica Brasil, hadTIM and Claro are each controlled by multinational companies that may have more significant financial and marketing resources, and greater abilities to access capital on a market share of 13.7% of the total fixed lines in service in Region Itimely basis and a market share of 25.7% of the total fixed lines in service in Region II.on more favorable terms, than our company.

As a result of competition from mobile services, we expect (1) the number of our fixed lines in service to experience a slowcontinue to decline as some of our customers eliminate their fixed-line services in favor of mobile services, and (2) the use of existing fixed lines for making voice calls to decline, as customers replace fixed-line calls in favor of calls on mobile phones as a result of the emergence of“all-net” plans, which allow a customer to make calls to any fixed-line or mobile device of any operator for a flat monthly fee. The rate at which the number of fixed lines in service in our service areas, a large majority of which are used by our residential customers, may decline depends on many factors beyond our control, such as economic, social, technological and other developments in Brazil. Despite the recent deceleration of fixed line disconnections, because we derive a significant portion of our net operating revenue from our Residential Services business, the reduction in the number of our fixed lines in service has negatively affected and is likely to continue to negatively affect our net operating revenue and margins.

Our broadband services in Brazil face strong competition from Claro and Telefônica Brasil, which had market shares of 24.4% and 16.7%, respectively, for broadband services in Regions I and II of Brazil as of December 31, 2017, according to data from ANATEL. As of December 31, 2017, we had a market share of 33.4% for broadband services in Regions I and II of Brazil, according to data from ANATEL. Claro provides local fixed-line services to residential customers through its cable network in the portions of Regions I and II where it provides cable television and broadband services under the “Net” brand. Telefônica Brasil provides local fixed-line services through its own network and the assets it acquired from Vivendi S.A. when it acquired GVT Participações S.A. in 2015. The primary drivers of competition in the broadband industry are stability and quality of the service, speed and price, with discounts typically offered in the form of bundled services. Claro and Telefônica Brasil each offer broadband services at higher speeds than ours and both offer integrated voice, broadband and subscription televisionPay-TV services, typically as bundles, to the residential services market through a single network infrastructure. In addition, an increasing number of small local and regional providers are competing in the broadband space offeringfiber-to-the-home, or FTTH, at competitive prices. Future offerings by our competitors that are aggressively priced or that offer additional services could have an adverse effect on our net operating revenue and our results of operations.

The primary providers ofWe offerPay-TV services in the regions in which we provide residential services are SKY, which providesdirect-to-home, or DTH, service, and Claro, which provides DTH service under the “Claro TV” brand andPay-TV services using coaxial cable under the “Net” brand. We offer DTH services throughout the regions in which we provide residential services. Future changes in satellite technology may result in one of our competitors utilizing new satellites for DTH services that have higher capacities or better quality of service, which could adversely affect our net operating revenue and may adversely affect our results of operations.

Our primary competitors for residential services, Claro and Telefônica Brasil, are each controlled by multinational companies that may have more significant financial and marketing resources, and greater abilities to access capital on a timely basis and on more favorable terms, than our company. In addition, we compete in our service areas with smaller companies that have been authorized by ANATEL to provide local fixed-line services. Increased competition from these small, regional companies may require us to increase our marketing expenses and our capital expenditures, which would lead to a decrease in our profitability. For a more information about our competition in the residential servicesThePay-TV market in Brazil see “Item 4: Information onhas been facing a steady drop in the Company—Competition—Residential Services.”

Our Personal Mobility Services business faces strong competition from fixed-line service providers other mobile services providers and internet data providers, which may adversely affect our revenues and margins.

The mobile services market in Brazil is extremely competitive. Our Personal Mobility Services business, which provides post-paid andpre-paid mobile voice services and post-paid andpre-paid mobile data communications services, faces competition from large competitors such as (1) TIM Participações S.A., or TIM, (2) Claro and (3) Telefônica Brasil, which markets its mobile services under the brand name “Vivo.” As of December 31, 2017, based on information regarding the total number of subscribers since 2015 as of that date available from ANATEL, we had a market share of 16.5%result of the total numberfinancial crisis, piracy, and an increase in the cord-cutting effect resulting from more widespread use of mobile subscribers (including subscribersOTT services in our B2B Services business), ranking behind Telefônica Brasil with 31.7%, Claro with 25.0%Brazil, such as Netflix, Amazon Prime Video, HBO Go and TIM with 24.8%. Telefônica Brasil, Claroothers.

We and TIM are each controlled by multinational companies that may have more significant financial and marketing resources, and greater abilities to access capital on a timely basis and on more favorable terms, than our company.

Our ability to generate revenues from our Personal Mobility Services business depends on our ability to continue to maintain or increase the average revenue per unit, or ARPU, generated by our customer base, retain or increase the size of our customer base, improveprincipal competitors in the perception of the quality of our services and encourage the migration of our customers to our UMTS (Universalmobile telecommunications market offer Universal Mobile Telecommunications System)System (UMTS), or 3G, and our LTE (LongLong Term Evolution)Evolution (LTE), or 4G, networks throughmobile telecommunications network technology. Our competitors have a much larger coverage footprint (in terms of cities covered) than we do both in 3G and 4G. In addition, the cost of maintaining our offers of attractive data packages that take advantage ofrevenue share in this market may increase and in the structural shift from voicefuture we may incur higher advertising and other costs as we attempt to data usage. Themaintain or expand our market presence. As mobile interconnection, or MTR, tariffs have declined in recent years, a trend towards SIM card consolidation has developed, reversing the trend of customers using multiple SIM cards to participate inon-net calling plans offered by multiple service providers; this trend has resulted, and the demand for more aggressive data packages in thepre-paid market may continue to result in, a decline in the size of our customer base. The increased use of instant internet messaging and Voice over Internet Protocol, or VoIP, services on smartphone applications such as WhatsApp may result in a migration from voice to data services, which could have an adverse effect on the size and profitability of our customer base. Acquiring each additional personal mobility customer entails costs, including sales commissions and marketing costs. Recovering these costs depends on our ability to retain such customers. Therefore, high rates of customer churn could have a material adverse effect on the profitability of our Personal Mobility Services business. During 2017 and 2016,the year ended December 31, 2019, the average monthly churn rate of our Personal Mobility Services business, representing the number of subscribers whose service was 4.1% and 4.4%disconnected during each month, whether voluntarily or involuntarily, divided by the number of subscribers at the beginning of such month, was 3.28% per month, respectively.

We have experienced increased pressure to reduce our mobile rates in response to pricing competition. This pricing competition has taken the form unlimited voice plans or special promotional packages, which may include, among other things, traffic usage promotions. We no longer offer handset subsidies for new customers, and competing with the service plans and promotions offered by our competitors may cause an increase in our marketing expenses and customer-acquisition costs, which has adversely affected our results of operations during some periods in the past and could continue to adversely affect our results of operations.month. Our inability to compete effectively with these packages could result into maintain and increase our loss of market share andin this market could adversely affect our net operating revenue and profitability. For

Our mobile subscribers are demanding higher quality and more information aboutdata availability, which require higher investments in development, modernization, expansion and continuous improvement in service quality and customers’ experience. As discussed above, some of our competitioncompetitors may have greater access to cheaper capital and the ability to invest in new technologies, including 4.5G and 700 MHz frequencies. Oi is the only operator in the personal mobility services market in Brazil, see “Item 4: Information onthat does not have a license for the Company—Competition—Personal Mobility Services.”700 MHz frequency.

Our B2B Services business faces strong competition from other

As a result of the increased availability of 4G mobile fixed-line and informationnetwork technology, services providers, which may adversely affect our revenues and margins.

Our B2B Services business provides a la carte and bundled fixed-line voice and data services, mobile voice and data services and information technology services to our small- andmedium-sized enterprise, or SME, customers and our corporate (including government) customers, as well as interconnection, network usage and traffic transportation services to other telecommunications providers, which we refer to as our wholesale business. The competition risks relating to the fixed-line and mobile services we provide to our SME and corporate customers are similar to those relating to the fixed-line and mobile services we provide to our residential and personal mobility customers, respectively.

The Brazilian recessionthere has had a significant negative effect on our operating revenue and margins as SMEs generally, including our customers, have reduced the size of their businesses and in some cases ceased operations, and a number of our Corporate customers have reduced their telecommunications spending as part of their overall cost-cutting efforts. Because we derive a significant portion of our net operating revenue from our B2B Services business, the loss of a significant number of SME and corporate customers would adversely affect our net operating revenue and may adversely affect our results of operations. For more information about our competitionbeen an increase in the B2B market in Brazil, see “Item 4: Information on the Company—Operations in Brazil—Competition—B2B Services.”

Our long-distanceuse of OTT services in Brazil, faceincluding instant internet messaging and Voice over Internet Protocol, or VoIP, and services on smartphone applications such as Facebook Messenger and WhatsApp. OTT applications are often free of charge, other than for data usage, accessible by smartphones, tablets and computers and allow their users to have access to potentially unlimited messaging and voice services over the internet, bypassing more expensive traditional voice and messaging services such astwo-way short (or text) message services known as SMS, which have historically been, but are no longer a source of significant competition, which may adversely affect our revenues.

In Brazil, unlike in With the United States and elsewhere, a caller chooses its preferred long-distance carrier for each long-distance call, whether originated from a fixed-line telephone or a mobile handset, by dialing such carrier’s long-distance carrier selection code (Código de Seleção de Prestadora). The long-distance services marketgrowing use of smartphones in Brazil, has become less competitivean increasing number of customers are using OTT application services as a result of ongoing reductions in the interconnection rates, as mandated by ANATEL. The proliferation ofall-net service plans, particularlysubstitute for mobile services, offers unlimited long-distance calls and data combination plans that have reduced the relevance of long-distance services for mobile services.traditional voice or SMS communications. As a result, competition for long-distance serviceswe see the migration of traffic from voice to data and consequently the introduction of offers from almost all competitors of unlimited voice plans in Brazil is limited to fixed-linetheir portfolio, accelerating the process of commoditization of voice services. We compete with Telefônica Brasil, which isservice. These trends could have an adverse effect on the incumbent fixed-line service provider in the State of São Paulo. Competition in the Brazilian fixed-line long-distance market may require us to increaseaverage revenue per unit, or ARPU, generated by our marketing expenses and/or provide services at lower rates than those we currently expect to charge for such services. Competition in the Brazilian fixed-line long-distance market has hadmobile customer base and our profitability.

TheCOVID-19 pandemic could continue to have a material adverse effect on our revenuesbusiness and margins.

The Brazilian telecommunications industry is highly regulated. Changes to these regulations have and may continue to adversely impact our business.results of operations.

The Brazilian telecommunications industry is highly regulated by ANATEL. ANATEL regulates, among other things, rates, qualitySince December 2019,SARS-CoV-2, a novel strain of servicecoronavirus referred to asCOVID-19, has spread throughout the world. On January 31, 2020, the World Health Organization announced thatCOVID-19 was a global health emergency and universal service goals,on March 3, 2020, the World Health Organization categorizedCOVID-19 as well as competition among telecommunications service providers. Changesa pandemic. TheCOVID-19 pandemic has resulted in lawsnumerous deaths and regulations, grants of new concessions, authorizations or licenses or the imposition of additional universallocal, municipal and national governmental“shelter-in-place” and other public health measures, border closures and other travel restrictions, causing unprecedented economic disruption in much of the world, including in Brazil.

The local, national and international response to the virus is quickly developing, fluid and uncertain. During March and April of 2020, state, local and municipal authorities within Brazil promoted and enforced public health measures, including social isolation and quarantine measures, and have enacted regulations limiting the operations of“non-essential” businesses. Inmid-March 2020, Rio de Janeiro and other Brazilian states declared a state of emergency. Although the Brazilian government has determined that the telecom sector is an essential service, obligations, among other factors, may adversely affectwhich allows us to continue our field maintenance activities without violating restrictions on movement that have generally been imposed to combat the pandemic, in accordance with the recommendations of the authorities, we transitioned a substantial majority of our employees to work from home.

Although we have devoted considerable resources to preventative measures in order to reduce the potential impacts of theCOVID-19 pandemic on our employees, business, service and operations, there can be no assurance that these measures will be effective or that the pandemic will not have an adverse effect on our business, financial condition and results of operations. For more information, see “Item 4. Regulation ofexample, public health measures could affect our network quality in the Brazilian Telecommunications Industry.”

For example, in November 2012, ANATEL approved the General Plan on Competition Targets (Plano Geral de Metas de Competição), which includes criteria for the evaluation of telecommunications providersevent that our networks are unable to determine which providers have significant market power, regulations applicable to the wholesale markets for trunk lines, backhaul, access to internet backbone and interconnection services, and regulations related to partial unbundling and/or full unbundling of the local fixed-line networks of public regime service providers. For more information, see “Item 4. Information on the Company—Regulation of the Brazilian Telecommunications Industry—Other Regulatory Matters—General Plan on Competition Targets.” We have been classified by ANATEL as a company with significant market power in certain markets,meet increased demand as a result of which we are subject to increased regulation in areasorders from the authorities that individuals stay at or work at home. In addition, sales of certain of our products and services, such as fixed-lineservices offered throughdoor-to-door sales channels and mobile infrastructure sharing and mobile interconnection rates. In 2014 ANATEL approved rules under which interconnection rates we are able to charge for the use ofsales made through our mobile networks wouldretail stores, will be reduced between 2016 and 2019. As a result, the mobile interconnection rates for Regions I, II and III declined by 47.1%, 47.7% and 39.2%, respectively, in each of February 2017 and 2018, and they will decline by the same percentages in February 2019. ANATEL has also set the interconnections rates we are able to charge for the use of our fixed-line networks, which have declined between 20.9% and 57.3% in each of February 2017 and 2018 and will continue to decline by the same percentages in February 2019. For more information, see “Item 4. Information on the Company—Rates—Network Usage (Interconnection) Rates.” These regulations have had and will continue to have adverse effects on our revenues, although as a result of reductionspublic health measures, which could negatively impact us. The impact of public health measures adopted in Brazil on the income and purchasing power of our subscribers, particularlylow-income subscribers and SMEs, some of whom may cease operations, could reduce their ability to pay us for services, which could result in a decline in our costscash flows from operations and expenses for thesean increase in our expected losses on trade receivables. If any applicable governmental body imposes rules preventing our termination services as a result ofnon-payment, thus encouraging customer defaults on invoices, such measures are likely to result in a decline in our cash flows from operations and an increase in our expected losses on trade receivables. Finally, as a result of restrictions on certain activities, it is possible that our personnel may be unable to perform routine maintenance and installation activities, which could adversely affect our operations and sales. For more information about specific measures that we acquire from other telecommunications providers,have adopted and potential impacts on our business operations, see “Item. Operating and Financial Review and Prospects—Principal Factors Affecting Our Financial Condition and Results of Operations—Potential Effects of theCOVID-19 Pandemic.

We cannot predict the full effect of the pandemic on our business or on the Brazilian economy. Federal, state and municipal governments in Brazil may announce further restrictions on the general population and we cannot predict with certainty the effects that these regulationswhat effect this will have on our results of operations.

In December 2016, legislation was introducedoperations and sales in the Brazilian Congress, which we refer to as PLC 79, to substantially amend certain features of the current regulatory framework of the Brazilian telecommunications industry. For more information about PLC 79, see “Item 4. Information on the Company—Regulation of the Brazilian Telecommunications Industry—Concessions and Authorizations—Other Regulatory Matters—New Regulatory Framework.” PLC 79 has faced political gridlock in the Brazilian Congress and has not yet been passed, and we cannot predict whether this legislation will ultimately be adopted by the Brazilian Congress and executed by the President or will be adopted as proposed. Furthermore, should this legislation be adopted, many of its provisions would only have effects on our business following a rule-making procedure by ANATEL to implement the modifications to the regulatory scheme.long term. We cannot predict the formduration of these new regulationsthe pandemic, the effectiveness of governmental or other measures taken to attempt to curb the pandemic, or the time required for ANATEL to propose or adopt these regulations. Therefore, we unable to predict withduration of any certaintysuch measures. In addition, following the effectspandemic and the termination of this legislation on our company, if adopted.

We cannot predict whether ANATEL,any such governmental restrictions, the Brazilian Ministry of Communications (Ministério das Comunicações) or the Brazilian government will adopt these or other telecommunications sector policies in the future or the consequences of such policies on our business or the businessneeds and preferences of our competitors. In the event that any modificationcustomers may have been altered. None of the regulatory schemelosses incurred or to be incurred by us as a result of theCOVID-19 pandemic, whether as a result of business interruption or inability to attract new regulations applicable to our company are adopted that increase the costs of compliance to our company, whether through capital expenditure requirements, increased service requirements, increased costs for renewal of our authorizations and licenses, increased exposure to regulatory penalties or otherwise, these modifications and regulationscustomers, is covered by insurance currently held by us. As a result, any such losses could have a material adverse effect on our business, financial condition, and results of operations.

Our local fixed-line and domestic long-distance concession agreements in Brazil are subject to periodic modifications by ANATEL and we cannot assure you that the modifications to these concession agreements will not have adverse effects on our company.

We provide fixed-line telecommunications services in our Brazilian service areas pursuant to concession agreements with the Brazilian government. These concession agreements expire on December 31, 2025, and may be amended by the parties every five years prior to the expiration date. In connection with each five-year amendment, ANATEL has the right, following public consultations, to impose new terms and conditions in response to changes in technology, competition in the marketplace and domestic and international economic conditions.

Our obligations under our concession agreements may be subject to revision in connection with each future amendment. Our concession agreements were last amended in 2011. In 2014, ANATEL held a public comment period for the 2015 revision of the terms of our concession agreements and met regularly with us throughout 2015 to discuss possible amendments, and in 2016 the Brazilian Ministry of Communications issued a decree addressing guidelines for the establishment of a new regulatory framework for telecommunications, in line with the provisions of PLC 79. Despite these efforts, our concession agreements have not yet been amended, as a result of the Brazilian Congress’s failure to date to pass PLC 79, passage of which is required to provide the necessary legal authority for ANATEL to implement the proposed changes to our concession agreements. Further discussions regarding amendments to our concession agreements have halted pending resolution of PLC 79. Under their existing terms, our concession agreements may be amended by December 2020 at the latest. If PLC 79 is not passed, our concession agreements will expire in 2025 without the possibility of renewal. For more information about our concession agreements, see “Item 4. Information on the Company—Concessions, Authorizations and Licenses—Fixed-Line and Domestic Long-Distance Services Concession Agreements.”

In connection with the consideration of revisions to the concession agreements under the public regime, in January 2017, ANATEL proposed revisions to the terms of the General Plan of Grants (Plano Geral de Outorgas), in line with the provisions of PLC 79. However, as a result of the legislative gridlock faced by PLC 79, ANATEL has halted implementation of the General Plan of Grants. For more information about PLC 79 and ANATEL’s proposed revisions to the terms of the General Plan of Grants, see “Item 4. Information on the Company—Regulation of the Brazilian Telecommunications Industry—Other Regulatory Matters—New Regulatory Framework.”

We cannot assure you that any future amendments to our concession agreements or the General Plan of Grants will not impose requirements on our company that will require us to undertake significant capital expenditures or will not modify the rate-setting procedures applicable to us in a manner that will significantly reduce the net operating revenue that we generate from our Brazilian fixed-line businesses. If the amendments to our Brazilian concession agreements have these effects, our business, financial condition and results of operations could be materially adversely affected.

Our local fixed-line and domestic long-distance concession agreements expire on December 31, 2025 and we cannot assure you that our bids for new concessions upon the expiration of our existing concessions will be successful or that the pending expiration of these concessions will not have adverse effects on our ability to finance our operations.

Our concession agreements will expire on December 31, 2025. We expect the Brazilian government to offer new concessions in competitive auctions prior to the expiration of our existing concession agreements. We may participate in such auctions, but our existing fixed-line and domestic long-distance concession agreements will not entitle us to preferential treatment in these auctions. If we do not secure concessions for our existing service areas in any future auctions, or if such concessions are on less favorable terms than our current concessions, our business, financial condition and results of operations would be materially adversely affected. In addition, based on the current scheduled expiration of our concession agreements and the uncertainty that the terms of these concessions will be extended, investors may be unwilling to make investments in our company on terms that are attractive to our company, or at all. Our inability to raise capital in the equity or debt markets on favorable terms, or at all, could have a materially adverse effect on our business, financial condition and results of operations.

Our local fixed-line and domestic long-distance concession agreements in Brazil, as well as our authorizations to provide personal mobile services in Brazil, contain certain obligations, and our failure to comply with these obligations may result in various fines and penalties being imposed on us by ANATEL.

Our local fixed-line and domestic long-distance concession agreements in Brazil contain terms reflecting the General Plan on Universal Service Goals (Plano Geral de Metas de Universalização), the General Plan on Quality Goals (Plano Geral de Metas de Qualidade) and other regulations adopted by ANATEL, the terms of which could affect our financial condition and results of operations. Our local fixed-line concession agreements in Brazil also require us to meet certain network expansion, quality of service and modernization obligations in each of the Brazilian states in our service areas. In the event of noncompliance with ANATEL targets in any one of these states, ANATEL can establish a deadline for achieving the targeted level of such service, impose penalties and, in extreme situations, terminate the applicable concession agreement for noncompliance with our quality and universal service obligations. See “Item 4: Information on the Company—Regulation of the Brazilian Telecommunications Industry—Regulation of Fixed-Line Services.”

In addition, our authorizations to provide personal mobile services contain certain obligations requiring us to meet network scope and quality of service targets. If we fail to meet these obligations, we may be fined by ANATEL until we are in full compliance with our obligations and, in extreme circumstances, our authorizations could be revoked by ANATEL. See “Item 4. Information on the Company—Regulation of the Brazilian Telecommunications Industry—Regulation of Mobile Services—Obligations of Personal Mobile Services Providers.”

On an almost weekly basis, we receive inquiries from ANATEL requiring information from us on our compliance with the various service obligations imposed on us by our concession agreements. If we are unable to respond satisfactorily to those inquiries or comply with our service obligations under our concession agreements, ANATEL may commence administrative proceedings in connection with such noncompliance. We have received numerous notices of commencement of administrative proceedings from ANATEL, mostly due to our inability to achieve certain targets established in the General Plan on Quality Goals and the General Plan on Universal Service Goals.

At the time that ANATEL notifies us it believes that we have failed to comply with our obligations, we evaluate the claim and, based on our assessment of the probability of loss relating to that claim, may establish a provision. We vigorously contest a substantial number of the assessments made against us. As a result of the commencement of the RJ Proceedings, our contingencies related to claims of ANATEL were reclassified liabilities subject to compromise and were measure as required by ASC 852. As of December 31, 2017 our prepetition liabilities subject to compromise included R$9,334 million related with claims of ANATEL. By operation of the RJ Plan and the Brazilian Confirmation Order (provided that no stay or appeal of the Brazilian Confirmation Order results in a change of the Brazilian Confirmation Date), the claim for these contingent obligations has been novated and discharged under Brazilian law and ANATEL is entitled only to receive the recovery set forth in the RJ Plan in exchange for these contingent claims in accordance with the terms and conditions of the RJ Plan. For more information regarding the recoveries to which ANATEL is entitled under the RJ Plan, see “Item 5. Operating and Financial Review and Prospects—Liabilities Subject to Compromise—Civil Contingencies – ANATEL.”

We may be unable to implement our plans to expand and enhance our existing networks in Brazil in a timely manner or without unanticipated costs, which could hinder or prevent the successful implementation of our business plan and result in revenues and net income being less than expected.

Our business as a telecommunications services provider depends on our ability to maintain and expand our telecommunications services network. Our ability to achieve our strategic objectives depends in large part on the successful, timely and cost-effective implementation of our plans to expand and enhance our networks in Brazil. We believe that our expected growth will require, among other things:

continuous development of our operational and administrative systems;

efficiently allocating our capital;

increasing marketing activities;

improving our understanding of customer wants and needs;

continuous attention to service quality; and

attracting, training and retaining qualified management, technical, customer relations, and sales personnel.

We believe that these requirements will place significant demand on our managerial, operational and financial resources. Factors that could affect thisour implementation of our growth strategy include:

 

our ability to generate cash flow or to obtain future financing necessary to implement our projects;

 

delays in the delivery of telecommunications equipment by our vendors;vendors, which could be exacerbated by the effects of theCOVID-19 pandemic on the operations of our equipment suppliers;

 

the failure of the telecommunications equipment supplied by our vendors to comply with the expected capabilities;

 

the failure to obtain licenses necessary for our projects; and

 

delays resulting from the failure of third-party suppliers or contractors to meet their obligations in a timely and cost-effective manner.manner, which could be exacerbated by the effects of theCOVID-19 pandemic on the operations of our third-party suppliers or contractors.

Although we believe that our cost estimates and implementation schedule are reasonable and have not been affected by factors relating to theCOVID-19 pandemic, we cannot assure you that the actual costs or time required to complete the implementation of these projects will not substantially exceed our current estimates.estimates, particularly if theCOVID-19 pandemic increases in severity or extends over a prolonged period of time. Any significant cost overrun or delay could hinder or prevent the successful implementation of our business plan and result in revenues and net income being less than expected.

Certain key inputs are subject Failure to risks related to importation, and we acquire other key inputs from a limited number of domestic suppliers, which may further limitmanage successfully our ability to acquire such inputs in a timely and cost effective manner.

The highexpected growth in data markets in general and broadband in particular may result in a limited supply of equipment essential forcould reduce the provision of such services, such as data transmission equipment and modems. The restrictions on the number of manufacturers imposed by the Brazilian government for certain inputs, mainly data transmission equipment and modems, and the geographical locations ofnon-Brazilian manufacturers of these inputs, pose certain risks, including:

vulnerability to currency fluctuations in cases where inputs are imported and paid for with U.S. dollars, Euros or othernon-Brazilian currency;

difficulties in managing inventory due to an inability to accurately forecast the domestic availability of certain inputs; and

the imposition of customs or other duties on key inputs that are imported.

If any of these risks materialize, they may result in our inability to provide services to our customers in a timely manner or may affect the pricesquality of our services, which may have anwith adverse effecteffects on our business, financial condition and results of operations.

We make investments based on demand forecasts that may become inaccurate due to economic volatility and may result in revenues that are lower than expected.

We make certain investments, such as the procurement of materials and the development of physical sites,our network infrastructure, based on our forecasts of the amount of demand that customers will have for our services at a later date (generally several months later).date. However, any major changes in the Brazilian economic scenario may affect this demand and therefore our forecasts may turn out to be inaccurate. For example, economic impacts of theCOVID-19 pandemic and the public health measures adopted in Brazil to combat this pandemic, economic crises maythat restrict credit to the population, and uncertainties relating to employment may result in a delay in the decision to acquire new products or services.services (such as broadband orPay-TV). As a result, it is possible that we may make larger investments based on demand forecasts than were necessary given actual demand at the relevant time, which may directly affect our cash flow.

Furthermore, improvements in economic conditions may have the opposite effect. For example, an increase in demand not accompanied by our investment in improved infrastructure may result in a possible loss of opportunity to increase our revenue or result in the degradation of the quality of our services.

We rely on strategic suppliers of equipment, materials and certain services necessary for our operations and expansion. If these suppliers fail to provide equipment, materials or services to us on a timely basis, we could experience disruptions, which could have an adverse effect on our revenues and results of operations.

We are in the process of vendor consolidation by using only on a few strategic and most representative technology suppliers around the world to provide us with equipment and materials that we need in order to expand and to operate our business in Brazil. In addition, we rely on a third-party provider of network maintenance services in certain regions where we operate. There are a limited number of suppliers with the capability of providing the mobile network equipment and fixed-line network platforms that our operations and expansion plans require or the services that we require to maintain our networks. In addition, because the supply of mobile network equipment and fixed-line network platforms requires detailed supply planning and this equipment is technologically complex, it would be difficult for our company to replace the suppliers of this equipment. Suppliers of cables that we need to extend and maintain our networks may suffer capacity constraints or difficulties in obtaining the raw materials required to manufacture these cables. As a result, we are exposed to risks associated with these suppliers, including restrictions of production capacity for equipment and materials, availability of equipment and materials, delays in delivery of equipment, materials or services, and price increases, many of which may be exacerbated by the effects of theCOVID-19 pandemic and public health measures in Brazil and internationally to combat the pandemic. If these suppliers or vendors fail to provide equipment, materials or services to us on a timely basis or otherwise in compliance with the terms of our contracts with these suppliers, we could experience disruptions or declines in the quality of our services, which could have an adverse effect on our revenues and results of operations, and we might be unable to satisfy the requirements contained in our concession and authorization agreements.

Certain essential equipment is subject to risks related to importation, and we acquire other essential equipment from a limited number of domestic suppliers, which may further limit our ability to acquire such essential equipment in a timely and cost effective manner.

The high growth in data markets in general, and broadband in particular, may result in a limited supply of equipment essential for the provision of such services, such as data transmission equipment and modems. The restrictions on the number of manufacturers imposed by the Brazilian government for certain essential equipment, mainly data transmission equipment and modems, and the geographical locations ofnon-Brazilian manufacturers of this essential equipment, pose certain risks, including:

vulnerability to currency fluctuations in cases where essential equipment is imported and paid for with U.S. dollars, Euros or other foreign currencies, which could be exacerbated by the macroeconomic effects in Brazil of theCOVID-19 pandemic and the public health measures adopted in Brazil to combat the pandemic;

difficulties in managing inventory due to an inability to accurately forecast the domestic availability of certain essential equipment, which could be exacerbated by the effects of theCOVID-19 pandemic and the public health measures adopted in Brazil to combat the pandemic; and

the imposition of customs or other duties on essential equipment that is imported.

If any of these risks materialize, they may result in our inability to provide services to our customers in a timely manner or may affect the prices of our services, which may have an adverse effect on our business, financial condition and results of operations.

We may be unable to respond to the recent trend towards consolidation in the Brazilian telecommunications market.

The Brazilian telecommunications market has been subject to consolidation. Mergers and acquisitions may change market dynamics, create competitive pressures and force small competitors to find partners, and impact our financial condition; and may require us to adjust our operations, marketing strategies, (including promotions), and product portfolio. For example, in March 2015, Telefónica S.A., or Telefónica, acquired from Vivendi S.A., all of the shares of GVT Participações S.A., the controlling shareholder of Global Village Telecom S.A. This acquisition increased Telefónica’s share of the Brazilian telecommunications market, and we believe such trend is likely to continue in the industry as playersparticipants continue to consolidate. pursue economies of scale. The entry of a new market participant with significant financial resources or potential changes in strategy by existing telecommunications service providers can change the competitive environment in the Brazilian market. We may be unable to keep pace with these changes, which could affect our ability to compete effectively and have a material adverse effect on our business, financial condition and results of operations.

Additional joint ventures, mergers and acquisitions among telecommunications service providers are possible in the future. If such consolidation occurs, it may result in increased competition within our market. We may be unable to adequately respond to pricing pressures resulting from consolidation in our market, adversely affecting our business, financial condition and results of operations. We may also consider engaging in merger or acquisition activity in response to changes in the competitive environment, which could divert resources away from other aspects of our business.

Companies in the Brazilian telecommunication industry, including us, may be harmed by restrictions regarding the installation of new antennas for mobile services.

Currently, there are approximately 250 municipal laws in Brazil that limit the installation of new antennas for mobile service, which has been a barrier to the expansion of mobile networks. Those laws are meant to regulate issues related to zoning and the alleged effects of the radiation and radiofrequencies of the antennas. The federal law, that establishes new guidelines to create a consolidated plan for the installation of antennas was approved in 2015, however, it is still pending specific regulation. Despite the federal initiative, as long as the municipal laws remain unchanged, the risk of noncompliance with regulations and of having services of limited quality in certain areas continues to exist, which could materially and adversely affect our business, results of operations and financial condition.

Additional antenna installation is also limited as a result of concerns that radio frequency emissions from base stations may cause health problems. See “—Risk Factors Relating to the Telecommunications Industry—The mobile telecommunications industry and participants in this industry, including us, may be required to adopt an extensive program of field measurements of radio frequency emissions and be subject to further regulation and/or claims based on concerns regarding potential health problems and interfere with medical devices.

Our commitment to meet the obligations of our Brazilian employees’ pension plans, managed by Fundação Sistel de Seguridade Social and Fundação Atlântico de Seguridade Social may be higher than what is currently anticipated, and therefore, we may be required to make additional contributions of resources to these pension plans or to record liabilities or expenses that are higher than currently recorded.

As sponsors of certain private employee pension plans in Brazil, which are managed by Fundação Sistel de Seguridade Social, or Sistel, and Fundação Atlântico de Seguridade Social, or FATL, our subsidiaries cover the actuarial deficits of these pension benefit plans, which provide guaranteed benefits to our retirees in Brazil and guaranteed future benefits to our current Brazilian employees at the time of their retirement. As of December 31, 2017 and 2016,2019, our Brazilian pension benefit plans had an aggregate deficit of R$632 million and R$560 million, respectively.633 million. Our commitment to meet these deficit obligations may be higher than we currently anticipate, and we may be required to make additional contributions or record liabilities or expenses that are higher than we currently record, which may adversely affect our financial results. If the life expectancy of the beneficiaries should exceed the life expectancies included in the actuarial models, the level of our contributions to these plans could increase. If the managers of these plans should suffer losses on the investments of the assets of these plans, we would be required to make additional contributions to these plans in order for these plans to be able to provide the agreed benefits. Any increase in the level of our contributions to these plans as a result of an increase in life expectancy or a decline in investment returns could have a material adverse effect on our financial condition or results of operations. For a more detailed description of our Brazilian pension plans, see “Item 6. Directors, Senior Management and Employees—Employees—Employee Benefits—Pension Benefit Plans.”

As a result of the RJ Proceedings, certain of our unfunded obligations under our post-retirement plans have been classifiedwere novated. As of December 31, 2019, we had recorded R$633 million on our balance sheet as “Liabilities subject to compromise.“liability for pension benefits,Asnet of each of December 31, 2017 and 2016, the aggregate amount ofprovision for unfunded status on our unfunded obligations under our post-retirement defined benefit plans recognizedbalance sheet, represented by the commitment under the terms of the RJ Court was R$560 million, all of whichPlan related to claimsthe financial obligations agreement, entered into by Oi and FATL intended for the payment of FATL.the mathematical provision without coverage by the plan’s assets. For more information, see “Item 5. Operating and Financial Review and Prospects—Liabilities Subject to Compromise—Pension Plans,” “Item 6. Directors, Senior Management and Employees—Employees—Employee Benefits—Pension Benefit Plans—Fundação Atlântico de Seguridade Social—BrTPREVTCSPREV Plan” and note 2827 to our audited consolidated financial statements included in this annual report.

Risks Relating to Our African and Asian Operations

Any impairment of the fair market value at which we record our indirect investment in Unitel in our financial statements would have a material adverse effect on our financial condition and results of operations.

As of December 31, 2017 and 2016, we recorded in our consolidated financial statements as assets held for sale of R$4,675 million and R$5,404 million, respectively, mainly relating to our interest in Unitel, including R$2,012 million and R$2,009 million, respectively, of accrued dividends owed to our company by Unitel and R$1,920 million and R$1,995 million, respectively, representing the fair market value of Africatel’s 25% interest in Unitel, and recorded as liabilities directly associated with assets held for sale of R$354 million and R$545 million, respectively, mainly relating to our interest in Unitel.

The book value of our indirect investment in Unitel is subjected to testing for impairment when events or changes in circumstances indicate that the value of our indirect investment in Unitel may be lower than the fair market value at which we carry this investment. We recorded losses of R$267 million and R$1,090 million for the years ended December 31, 2017 and 2016, respectively, as a result of our review of the fair value of our investment in Unitel. Any further impairment of our indirect investment in Unitel may result in a material adverse effect on our financial condition and results of operations.

We cannot assure you as to when PT Ventures will realize the accounts receivable recorded with respect to the declared and unpaid dividends owed to PT Ventures by Unitel or when PT Ventures will receive dividends that have been declared or that may be declared by Unitel in the future.

Since November 2012, PT Ventures has not received any payments for outstanding amounts owed to it by Unitel with respect to dividends declared by Unitel for the fiscal years ended December 31, 2014, 2013, 2012 and 2011, and the extraordinary dividends declared by Unitel in November 2010 based on its 2005 results of operations and free reserves held in 2006 US$112.5 million (R$478.4 million) with respect to fiscal year 2014, through 2009. Based on the dividends declared by Unitel for those fiscal years, PT Ventures is entitled to receive the total amounts of US$187.5 million (R$732.2 million) with respect to fiscal year 2013, US$190.0 million (R$742.0 million) with respect to fiscal year 2012, US$190.0 million (R$742.0 million) with respect to fiscal year 2011, and US$157.5 million (R$615.0 million) with respect to the dividends declared in 2010. As of the date of this annual report, PT Ventures has only received US$63.7 million (R$248.7 million) of its share of the dividends declared by Unitel in 2010, and has not received any amount in respect of dividends declared by Unitel with respect to fiscal years 2011, 2012, 2013 or 2014.

In addition, at a general meeting of the shareholders of Unitel held on May 13, 2015, the other shareholders discussed the financial statements as well as the payment of dividends with respect to fiscal year 2014. The other Unitel shareholders did not permit PT Ventures to attend and participate in this shareholders’ meeting alleging that they did not acknowledge PT Ventures as a Unitel shareholder. PT Ventures has received a copy of the minutes of this meeting, which indicate that Unitel declared dividends in the amount of US$490.0 million (R$1,913.5 million), of which PT Ventures’ share amounts to US$122.5 million (R$478.4 million).

On June 12, 2015, PT Ventures filed a suit in the Provincial Courts of Luanda requesting the court to require Unitel to produce the final minutes of the May 13, 2015 general shareholders’ meeting and to annul all resolutions purportedly made at this meeting. Unitel filed its defense and a motion to dismiss this action on November 23, 2015, and PT Ventures filed its answer to Unitel’s motion on December 7, 2015. A preparatory hearing took place before the Civil and Administrative Division of the Luanda Provincial Court on May 30, 2016, in order to allow the parties to try and reach an immediate agreement. However, both parties reiterated their respective positions during the hearing and no settlement agreement was reached. On April 5, 2017, the court rendered its decision and voided all the resolutions taken during the May 13, 2015 Unitel General Meeting. At a general meeting of the shareholders of Unitel held on August 16, 2017, the other shareholders reapproved all the resolutions that had been declared null and void by the Angolan court, with the dissenting vote of PT Ventures.

At a general meeting of the shareholders of Unitel held on July 26, 2017, the other shareholders of Unitel approved the allocation of the 2015 profits to free reserve and retained earnings accounts, with the dissenting vote of PT Ventures.

On August 16, 2017, a general meeting of shareholders of Unitel was convened to resolve upon the allocation of the 2016 profits, among other issues. The management proposed not to pay any dividends to shareholders again. However, PT Ventures’ representative at the meeting claimed that, since the management proposal had not been disclosed to the shareholders in advance, the shareholders had not had the opportunity to properly assess the proposal and therefore any resolution about the subject would end up being null and void. The meeting was therefore suspended for a period of 45 days, but it has not been resumed as of the date of this annual report.

Another general meeting of shareholders of Unitel has been called for May 29, 2018 to resume the discussions of some of the pending items in the agenda of the general meeting of August 16, 2017, including the allocation of the 2016 profits, as well as to resolve upon the financial statements for the fiscal year ended December 31, 2017 and the allocation of the 2017 profits, among other issues. Unitel’s management once again proposed not to pay any dividends to shareholders.

On several occasions, PT Ventures has requested an explanation from Unitel about its failure to pay to PT Ventures its share of the declared dividends. As of the date of this annual report, PT Ventures has not received a satisfactory explanation regarding this failure to pay, nor has PT Ventures received reliable indications as to the expected timing of the payment of the accrued dividends. As a result, on October 20, 2015, PT Ventures filed a suit in the Provincial Courts of Luanda seeking payment of outstanding dividends for the fiscal years 2010 through 2013, together with interest thereon. As a result of our institution of this suit, in 2017 and 2016 we recognized provisions with respect to the unpaid dividends of US$45 million (R$150 million) and US$14 million (R$44 million), respectively.

We cannot assure you that PT Ventures will be successful in these suits, as to the timing of the payment of the accrued dividends to our company, or whether we will be able to receive dividends that have been declared or that may be declared by Unitel in the future. Our inability to receive these dividends could have a material adverse impact on the fair value of our investment in Unitel, our financial position and our results of operations.

The other shareholders of Unitel have claimed that they believe that Pharol’s sale of a minority interest in Africatel to our company did not comply with the Unitel shareholders’ agreement.

The Unitel shareholders’ agreement provides a right of first refusal to the other shareholders of Unitel if any shareholder desires to transfer any or all of its shares of Unitel, other than transfers to certain affiliated companies. This agreement also provides that if any shareholder breaches a material obligation under the Unitel shareholders’ agreement, the other shareholders will have a right to purchase the breaching shareholder’s stake in Unitel at its net asset value.

On March 14, 2016, the other shareholders of Unitel initiated an arbitration proceeding against PT Ventures, claiming that Pharol’s sale of a minority interest in Africatel to our company did not comply with the Unitel shareholders’ agreement. The other shareholders of Unitel had previously made the same claim as a counterclaim in the arbitration initiated by PT Ventures on October 13, 2015, but then withdrew that counterclaim. The arbitral tribunal was constituted on April 14, 2016. On May 19, 2016, the arbitration proceeding against PT Ventures initiated by the other shareholders of Unitel was consolidated with the arbitration initiated by PT Ventures on October 13, 2015. PT Ventures presented its statement of claim on October 14, 2016 and the other shareholders of Unitel presented their statement of defense and counterclaim on February 28, 2017. A hearing in the arbitration was held from February 7 to 16, 2018, where each party presented its arguments and the factual witnesses and experts from each side were heard. We cannot predict the outcome of this proceeding. An adverse outcome in this proceeding could have a material adverse impact on our financial condition and results of operations.

PT Ventures disputes the other shareholders’ interpretation of the relevant provisions of the Unitel shareholders’ agreement, and we believe that the relevant provisions of the Unitel shareholders’ agreement apply only to a transfer of Unitel shares by PT Ventures itself. We have been defending against the allegation by Unitel’s other shareholders vigorously. If a binding decision by the arbitral tribunal were rendered ruling in favor of the interpretation of the Unitel shareholders’ agreement proposed by the other Unitel shareholders, PT Ventures could be required to sell its interest in Unitel for a value significantly lower than the amount that we record in our financial statements with respect to our indirect investment in Unitel. The sale of PT Ventures’ interest in Unitel in these circumstances could have a material adverse impact on our financial condition and results of operations.

For more information about this proceeding, see “Item 8. Financial Information—Legal Proceedings—Legal Proceedings Relating to Our Interest in Unitel.”

The other shareholders of Unitel have prevented PT Ventures from exercising its rights to appoint the chief executive officer and a majority of the board of directors of Unitel.

Under the Unitel shareholders’ agreement, PT Ventures is entitled to appoint three of the five members of Unitel’s board of directors and its chief executive officer. Under the Unitel shareholders’ agreement, the appointment of the chief executive officer of Unitel is subject to the approval of the holders of 75% of Unitel’s shares. However, the other shareholders of Unitel have failed to vote to elect the directors nominated by PT Ventures at Unitel’s shareholders’ meetings, and as a result, PT Ventures’ representation on Unitel’s board of directors was reduced.

On July 22, 2014, the only member of Unitel’s board of directors that had been appointed by PT Ventures resigned from his position, and the other shareholders of Unitel have not permitted PT Ventures to appoint a replacement. In November 2014, the other shareholders of Unitel stated to PT Ventures that its rights as a shareholder of Unitel had been purportedly “suspended” in October 2012, although these other shareholders have not indicated any legal basis for this alleged suspension. At a general shareholders’ meeting of Unitel held on December 15, 2014, an election of members of the board of directors of Unitel was held. At this meeting, Unitel’s other shareholders claimed that PT Ventures was not entitled to vote as a result of the alleged suspension of its rights as a shareholder of Unitel in October 2012, and they refused to elect the member nominated by PT Ventures to Unitel’s board of directors. As of the date of this annual report, no nominee of PT Ventures serves on the Unitel board of directors.

On January 14, 2015, PT Ventures filed a petition against Unitel before the Provincial Courts of Luanda, seeking to challenge resolutions purportedly made in Unitel’s General Meeting on December 15, 2014.

On October 13, 2015, PT Ventures initiated an arbitration proceeding against the other shareholders of Unitel as a result of the violation by those shareholders of a variety of provisions of the Unitel shareholders’ agreement, including the provisions entitling PT Ventures to nominate the majority of the members of the board of directors of Unitel and its chief executive officer. The arbitral tribunal was constituted on April 14, 2016. PT Ventures presented its statement of claim on October 14, 2016 and the other shareholders of Unitel presented their statement of defense and counterclaim on February 28, 2017. A hearing in the arbitration was held from February 7 to 16, 2018, where each party presented its arguments and the factual witnesses and experts from each side were heard. We cannot predict the outcome of this proceeding. An adverse outcome in this proceeding could have a material adverse impact on our financial condition and results of operations. For more information about this proceeding, see “Item 8. Financial Information—Legal Proceedings—Legal Proceedings Relating to Our Interest in Unitel.”

Unitel has granted loans to a related party and entered into a management contract with a third-party without the approval of PT Ventures.

Under the Unitel shareholders’ agreement, the shareholders of Unitel and their affiliates are not permitted to enter into any contracts with Unitel unless the contracts are approved by a resolution of Unitel’s board of directors adopted by at least four members of its board of directors. As a result of the inability of PT Ventures to appoint members of the Unitel board of directors, PT Ventures is unable to effectively exercise its implied veto right over related party transactions of Unitel.

Between May and October 2012, Unitel made disbursements to Unitel International Holdings B.V., or Unitel Holdings, of €178.9 million (R$760.4 million) and US$35.0 million (R$136.7 million) under a “Facility Agreement” entered into between Unitel and Unitel Holdings. Unitel Holdings is owned by Mrs. Isabel dos Santos, an indirect shareholder of Unitel and a member of the board of directors of Unitel.

In September 2015, PT Ventures commenced litigation in the British Virgin Islands, or the BVI, against Vidatel, one of the other shareholders of Unitel, seeking a worldwide freezing order against Vidatel (prohibiting Vidatel from disposing of, dealing or diminishing the value of any of its assets (whether in the BVI or elsewhere)). In February 2016, the BVI court issued a judgment granting this freezing order against Vidatel pending the conclusion of the ICC arbitration brought by PT Ventures. In March 2018, the BVI court denied an application by Vidatel to set aside the worldwide freezing order.

In March 2016, PT Ventures commenced litigation in the Netherlands against Unitel Holdings, Isabel dos Santos, Tokeyna Management Limited and Unitel’s chief executive officer as defendants, claiming that each of the defendants cooperated with and/or benefited from the misappropriation of funds from Unitel. The defendants in the Dutch litigation challenged the jurisdiction of the court, and in May 2017 the Dutch court denied the defendants’ objection and affirmed jurisdiction. The defendants have appealed that ruling and the matter is now before the Dutch court of appeal.

We cannot assure you that we will be able to prevent Unitel from taking actions that should require the approval of the members of the Unitel board of directors nominated by PT Ventures, including approving related party transactions with the other shareholders of Unitel that we believe are detrimental to the financial condition and results of operations of Unitel. The use of the resources of Unitel in this manner could have a material adverse impact on the financial position and results of operations of Unitel and therefore the value of our investment in Unitel.

On October 13, 2015, PT Ventures initiated an arbitration proceeding against the other shareholders of Unitel as a result of the violation by those shareholders of a variety of provisions of the Unitel shareholders’ agreement, including the provisions that would have entitled PT Ventures to veto these related party transactions. The arbitral tribunal was constituted on April 14, 2016. PT Ventures presented its statement of claim on October 14, 2016 and the other shareholders of Unitel presented their statement of defense and counterclaim on February 28, 2017. A hearing in the arbitration was held from February 7 to 16, 2018, where each party presented its arguments and the factual witnesses and experts from each side were heard. We cannot predict the outcome of this proceeding. An adverse outcome in this proceeding could have a material adverse impact on our financial condition and results of operations. For more information about this proceeding, see “Item 8. Financial Information—Legal Proceedings—Legal Proceedings Relating to Our Interest in Unitel.”

The other shareholders of Unitel have attempted to dilute our indirect ownership of Unitel through a capital increase in which we could be technically unable to participate, and have called shareholders’ meetings at which they have indicated the desire to unilaterally amend theby-laws of Unitel and the Unitel shareholders’ agreement.

At a general shareholders’ meeting of Unitel held on December 15, 2014, the other shareholders of Unitel voted to increase Unitel’s share capital and alter the nominal value of its shares. The details of this capital increase are obscure to us as they were not included in the prior notice for this meeting nor were they discussed in detail during this meeting. Additional details of this capital increase have been included in draft minutes of this meeting provided to PT Ventures and it appears that, although PT Ventures has determined to subscribe to itspro rata share of this capital increase to avoid dilution of its interest in Unitel, payment of the subscription price may be proposed under conditions that would not permit PT Ventures to obtain the necessary foreign exchange approvals prior to the date on which payment would be due.

The agenda of this general shareholders’ meeting of Unitel included amendments to Unitel’sby-laws and purported amendments to Unitel shareholders’ agreement, in addition to other matters that may have been raised at the shareholders’ meeting itself, which included investments by Unitel in Zimbabwe and a study in order to implement a corporate reorganization of Unitel. We have not been provided of the details of the proposedby-law amendments nor of any purported amendments to the Unitel shareholders’ agreement. The December 15, 2014 meeting was suspended without any action taken on these items.

On January 14, 2015, PT Ventures filed a suit in the Provincial Courts of Luanda to annul all resolutions taken during the December 15, 2014 general shareholders’ meeting, including the approval of the Unitel capital increase, the approval of investments by Unitel in Zimbabwe, and a study in order to implement a corporate reorganization of Unitel. On March 24, 2016, the Civil and Administrative Division of the Luanda Provincial Court notified PT Ventures to attach new exhibits, which PT Ventures did May 5, 2016.

We note that there appears to be no legal authority for the other shareholders of Unitel to amend the Unitel shareholders’ agreement through actions taken at a general meeting of shareholders, as this agreement is an agreement among the parties thereto. Should the other shareholders approve actions detrimental to Unitel or our investment in Unitel, these actions could have a material adverse impact on the financial position and results of operations of Unitel and therefore the value of our investment in Unitel.

Adverse political, economic and legal conditions in the African and Asian countries in which we have acquired investments may hinder our ability to receive dividends from our African and Asian subsidiaries and investments.

The governments of many of the African and Asian countries in which we have investments have historically exercised, and continue to exercise, significant influence over their respective economies and legal systems. Countries in which we have investments may enact legal or regulatory measures that restrict the ability of our subsidiaries and investees to make dividend payments to us. Similarly, adverse political or economic conditions in these countries may hinder our ability to receive dividends from our subsidiaries and investees. Historically, Pharol has received dividends from the African and Asian subsidiaries and investees that we have acquired; however, a limitation on our ability to receive a material portion of those dividends could adversely affect our cash flows and liquidity.

In addition, our investments in these regions are exposed to political and economic risks that include, but are not limited to, exchange rate and interest rate fluctuations, inflation and restrictive economic policies and regulatory risks that include, but are not limited to, the process for the renewal of licenses and the evolution of regulated retail and wholesale tariffs. In addition, our ventures in African and Asian markets face risks associated with increasing competition, including due to the entrance of new competitors and the rapid development of new technologies.

The development of partnerships in these markets raises risks related to the ability of the partners to jointly operate the assets. Any inability of our company and our partners to operate these assets may have a negative impact on our strategy and all of these risks may have material effects on our results of operations.

Risks Relating to Brazil

The Brazilian government has exercised, and continues to exercise, significant influence over the Brazilian economy. This involvement,influence, as well as Brazilian political and economic conditions, could adversely impact our business, results of operations and financial condition.condition and the market prices of our Common Shares, preferred shares and ADSs.

Oi is a Brazilian corporation, and a majoritysubstantially all of our operations and customers are located in Brazil. Accordingly, our financial condition and results of operations are substantially dependent on Brazil’s economy. The Brazilian federal government frequently intervenes inexercises significant influence over the Brazilian economy and occasionally makes significant changes in policy and regulations. The Brazilian government’s actions to control inflation and implement macroeconomic policies have often involved, increasesamong other measures, changes in interest rates, changes in tax policies, wage and price controls, foreign exchange controls, currency devaluations, blocking access to bank accounts, imposing capital controls and limits on imports, among other things.imports. We do not have any control over, and are unable to predict, which measures or policies the Brazilian government may adopt in the future. Our business, results of operations and financial condition and the market price of our Common Shares, Preferred Shares and ADSs may be adversely affected by changes in government policies or regulations, or by otherespecially those related to the telecommunications sector, such as changes in rates and competitive conditions, as well as general economic factors, such as:including:

 

political instability;

the rate of growth of the Brazilian economy;

 

devaluations and other currency fluctuations;

economic, political or social instability;

 

inflation;

fluctuating exchange rates;

 

price instability;

inflation;

 

interest rates;rates and monetary policies;

 

reductions in salaries or income levels and unemployment rates;

liquidity of domestic capital and lending markets;

energy policy;

 

energy shortages;

exchange controls and restrictions on remittances abroad;

 

exchange controls;

changes to the regulatory framework governing our industry;

 

monetary policy;

fiscal policies and changes in tax laws;

 

tax policy;

labor and social security policies, laws and regulations; and

 

other political, diplomatic, social and economic developments in or affecting Brazil, including with respect to alleged unethical or illegal conduct of certain figures in the Brazilian government and legislators, which are currently under investigation.Brazil.

Uncertainty over whether possiblethe Brazilian federal government will implement changes into the policies, regulations or rulesstandards affecting these or other factors in the future may affect economic performance and contribute to economic uncertaintiesuncertainty in Brazil and to heightened volatility in the Brazilian securities markets and securities issued abroad by Brazilian issuers. issuers, which may have an adverse effect on us and the trading price of our Common Shares, Preferred Shares and ADSs.

Ongoing political instability has adversely affected the Brazilian economy, our business and results of operations and may adversely affect the market price of our Common Shares, Preferred Shares and ADSs.

The PresidentBrazilian economy has been affected by political events in Brazil, which have also affected the confidence of Brazil has considerable power to determine governmental policiesinvestors and actions that relate tothe public in general, adversely impacting the performance of the Brazilian economy and consequently, affectheightening the operations and financial performancevolatility of businesses such as our company. We can offer no assurances that the policies that may be implementedsecurities issued by the Brazilian federal or state governments will not adversely affect our business, results of operations and financial condition.companies.

In addition, protests, strikes and corruption scandals have led to a fall in confidence and a political crisis. For example, Brazilian markets have been experiencingalso experienced heightened volatility due to the uncertainties derived from the ongoing “Lava Jato” investigation, which is beinginvestigations conducted by the Office of the Brazilian Federal Prosecutor,Police and its impact onthe Federal Prosecutor’s Office (Ministério PúblicoFederal), among which is Operation Car Wash (OperaçãoLava Jato). Such investigations have impacted the Brazilian economy and political environment. MembersNumerous members of the Brazilian federal government and of the legislative branch, as well as senior officers of certain Brazilianlarge state-owned and private and state-owned companies, have faced allegationsbeen convicted of political corruption. These government officials and senior officers allegedly acceptedcorruption related to bribes by means of kickbacks on contracts granted by major state-owned companiesthe government to several infrastructure, oil and gas and construction companies. The profitscompanies, among others. Profits of these kickbacks allegedly financed the political campaigns of the main political parties in Brazil that were unaccounted for or not publicly disclosed, as well asand served to personally enrichfurther the personal enrichment of the recipients of the bribery scheme.schemes. As a result, of the ongoing “Lava Jato” investigation, a number of senior politicians, including congressmanformer president Luiz Inácio Lula da Silva, congressmen and officers of the major state-owned and private companies in Brazil, resigned and/or have been arrested. arrested, and numerous senior elected officials and other public officials are being investigated for unethical and illegal behavior.

The potential outcome of the “Lava Jato” investigationthese investigations is uncertain, but itthey have already had an adverse impact on the image and reputation of the implicated companies, and on the general market perception of Brazil. The development of these investigations has alreadyand may continue to adversely affected the Brazilian markets and trading prices of securities issued by Brazilian issuers.affect us. We cannot predict whether the “Lava Jato” investigationongoing investigations will affect the market or will lead to furtherheightened economic and political and economic instability orvolatility in Brazil, nor whether new allegationsinvestigations against government officials politicians and/or otherofficers of private companies in Brazil will ariseoccur in the future.

Furthermore, on December 2, 2015, the Brazilian Congress opened impeachment proceedings against Brazilian President Dilma Rousseff for allegedly breakingIn addition, in October 2018, Brazilians elected federal budget laws during hercongressmen, state congressmen,re-electiontwo-thirds campaign in 2014. On May 12, 2016, the Brazilian Senate voted to begin its review of the impeachment proceedings against President Dilma Rousseff, who was suspended from office. Aftertotal number of senators and governors, and the legalpresident, and administrative process for the impeachment,new elected officials took office at the beginning of 2019. Following a divisive presidential race, Congressman Jair Bolsonaro became Brazil’s Senate removed President Dilma Rousseff from officepresident on August 31, 2016 for infringing budgetary laws. Michel Temer,January 1, 2019.

Any continuation of such divisions could result in congressional deadlock, political unrest and massive demonstrations and/or strikes that could materially adversely affect our operations. Uncertainties in relation to the former vice president, who had been actingimplementation by the new administration of changes relating to monetary, tax and pension funds policies, as well as to the relevant legislation that must be passed to implement them, may contribute to economic instability. These uncertainties and new measures may increase market volatility of Brazilian securities issued abroad.

The President of Brazil following Ms. Rousseff’s suspension in May 2016, was sworn in by Senatehas the power to serve out the remainder of the presidential term until 2018. There was an ongoing proceeding beforedetermine policies and issue governmental acts related to the Brazilian Higher Electoral Court (Tribunal Superior Eleitoral) allegingeconomy that affect the electoral alliance between Ms. Rousseffoperations and Mr. Temer in the 2014 general election had violated campaign finance laws. On June 9, 2017, the Brazilian Higher Electoral Court absolved the electoral alliance,financial performance of companies, including President Temer of wrongdoing; however, he remains subject to heightened scrutiny due to the ongoingLava Jatoinvestigations. The resolution of the political and economic crisis in Brazil still depends on the outcome of the Lava Jato investigation and proceedings and approval of reforms that are expected to be promoted by the new president. In addition, the presidential election in Brazil is expected to occur in October 2018. The election may change government political policies and the elected administration may implement new policies.us. We cannot predict which policies the Brazilian government maynewly elected president will adopt or change or the effect that any such policies might have on our business and on the Brazilian economy. Any such newif these policies or changes toin current policies may have a materialan adverse effect on our business, results of operations and financial condition.us or the Brazilian economy.

Depreciation of therealFluctuations in exchange rates may lead to substantial losses on our liabilities denominated in or indexedlinked to foreign currencies.

DuringSince 1999, exchange rates for the four decades prior to 1999,real have been set by the Brazilian Central Bank periodically devalued the Brazilian currency. Throughout this period, the Brazilian government implemented various economic plans and used various exchange rate policies, including sudden devaluations (such as daily and monthly adjustments)market, i.e., exchange controls, dual exchange rate markets and a floating exchange rate system. Since 1999,Although long-term depreciation of thereal is generally linked to the rate of inflation in Brazil, depreciation of thereal occurring over shorter periods of time has resulted in significant variations in the exchange rates have been set byrate between the market.real, the U.S. dollar and other currencies. The exchange rate between the U.S. dollar and the Brazilianreal and the U.S. dollar has varied significantlyexperienced significant fluctuations in recent years. For example, thereal/U.S. dollar exchange rate increased from R$1.9554 per U.S. dollar on December 31, 2000 to R$3.5333 on December 31, 2002. Therealdepreciated by 8.9% against the U.S. dollar during 2012, by 14.6% during 2013, by 13.4% during 2014 and by 47.1% during 2015,2015. During 2016, thereal appreciated against the U.S. dollar by 16.5% in 2016 and therealdepreciated against the U.S. dollar by 1.5% in 2017. In addition, therealdepreciated by 10.7% against the Euro during 2012, by 19.7% during 2013, was substantially unchanged during 2014, depreciated by 31.7%2017, 17.1% in 2015, appreciated by 19.1%2018, and 4.0% in 2016 and depreciated by 15.4% in 2017.2019.

As of December 31, 2017 and 2016,2019, R$36,55718,294 million, and R$36,693 million, respectively,or 57.8%, of our loanstotal consolidated borrowings and financing classified as liabilities subject to compromise was denominated in currencies other than thereal, representing 74.4%excluding the fair value adjustment to our borrowings and 74.5%financing and debt issuance costs, and R$9,521 million, or 52.2%, respectively, of our total consolidated financial indebtedness. As a result of the commencement of the RJ Proceedings, we ceased recording exchange rate gainsborrowings and losses with respect to these loans and financings. Following the implementation of the RJ Plan, we expect that our obligations under (1) our New Notes that will be issued to holders of bonds issued by Oi, Oi Coop and PTIF that are entitled to receive the Qualified Recovery described under “—Liabilities Subject to Compromise—Loans and Financing—Fixed Rate Notes,” (2) participations under theNon-Qualified Credit Agreement that will be available to holders of bonds issued by Oi, Oi Coop and PTIF that are entitled to receive theNon-Qualified Recovery described under “Item 5. Operating and Financial Review and Prospects—Liabilities Subject to Compromise—Loans and Financing—Fixed Rate Notes,” (3) recoveries of creditors under our export credit agreements, and (4) recoveries under our bonds issued by Oi, Oi Coop and PTIF to holders of our U.S. dollar-denominated bonds issued by Oi and Oi Coop that are not entitled to receive the Qualified Recovery or theNon-Qualified Recovery, will befinancing was denominated in U.S. dollarscurrencies other than thereal, after giving effect to the fair value adjustment to our borrowings and will accrue interest at fixed-rates in U.S. dollars.

financing and debt issuance costs. When thereal depreciates against foreign currencies, we incur losses on our liabilities denominated in or indexed to foreign currencies, such as our U.S. dollar-denominated PIK Toggle Notes and Euro-denominated long-term debt and foreign currency loans,export credit facilities, and we incur gains on our monetary assets denominated in or indexed to foreign currencies, as the liabilities and assets are translated intoreais. On the other hand, when therealdepreciates against foreign currencies, we incur gains on the balance of our fair value adjustment as a consequence of the gross debt balance, which partially offsets the negative impact on our borrowings and financings. If significant depreciation of thereal were to occur when the value of such liabilities significantly exceeds the value of such assets, including any financial instruments entered into for hedging purposes, we could incur significant losses, even if the value of those assets and liabilities has not changed in their original currency. In addition, a significant depreciation in thereal could adversely affect our ability to meet certain of our payment obligations. A failure to meet certain of our payment obligations could trigger a default under certain financial covenants in our debt instruments, which could have a material adverse effect on our business and results of operations. Historically, we

The significant depreciation of thereal subsequent to December 31, 2019, partially due to theCOVID-19 pandemic and the public health measures adopted to combat the pandemic in Brazil and internationally, is expected to have maintained currency swapseffects on our U.S. dollar-denominated indebtedness andnon-deliverable forwards to manage interest expenses, negatively affecting our exposure to mostresults of operations. Notwithstanding the adverse effects on the carrying amounts of our foreign currency debt. During 2017 and 2016, in connection with our consideration of potential plans to restructure our indebtedness,financial liabilities, we diddo not roll over ournon-deliverable forwards and selectively settled several of our long-term currency swaps. As a result, our exposure to foreign currency fluctuations has increased substantially. As an effect of the approval and confirmation of the RJ Plan, we expect to restructure our indebtedness in a manner that the increased exposure to foreign currency fluctuations to be temporary. In the event that these expectations are not met, the effects of foreign currency fluctuations on our debt instruments could have a material adverseanticipate any substantial effect on our financial condition and resultsliquidity as there are few short-term payment obligations under our indebtedness, which we have hedged by continuing to hold a portion of operations.

the proceeds from our sale of PT Ventures in U.S. dollars. However, a prolonged deterioration of the value of thereal could adversely affect our ability to meet our payment obligations on our indebtedness when future amortization payments become due. A portion of our capital expenditures and operating leases require us to acquire assets or use third-party assets at prices denominated in or linked to foreign currencies, some of which are financed by liabilities denominated in foreign currencies, principally the U.S. dollar and the Euro.dollar. We generally do not hedge exposures relating to our capital expenditures or operating expenses against risks related to movements of thereal against foreign currencies. To the extent that the value of thereal decreases relative to the U.S. dollar, or the Euro, it becomes more costly for us to purchase these assets or services, which could adversely affect our business and financial performance. Despite the 17.1% depreciation of thereal during 2018, the slow recovery of the Brazilian economy limited inflation and allowed the Central Bank of Brazil (Banco Central do Brasil), or the Brazilian Central Bank to reduce the SELIC rate (the Brazilian Central Bank’s overnight rate) by 0.50% during 2018, ending 2018 at 6.5%. As of December 31, 2019, the SELIC rate was 4.5%.

The significant depreciation of thereal subsequent to December 31, 2019 is expected to have effects on our U.S. dollar-denominated capital expenditure and operating lease costs, although we do not anticipate any substantial effects in the short-term as we generally fix the exchange rates applicable to our network equipment orders at the time that these orders are placed and we have hedged our U.S. dollar-denominated operating expenses by continuing to hold a portion of the proceeds from our sale of PT Ventures in U.S. dollars. A prolonged deterioration of the value of thereal could adversely affect our ability to implement our capital expenditure program and increase our operating costs, adversely affect our operating results and overall financial performance.

Appreciation of thereal against the U.S. dollar may lead to a deterioration of the country’s current account and the balance of payments, as well as to a dampening of export-driven growth. Any such appreciation could reduce the competitiveness of Brazilian exports and adversely affect net sales and cash flows from exports. Depreciation of thereal relative to the U.S. dollar could create additional inflationary pressures in Brazil by increasing the price of imported products, and requiring recessionarywhich may result in the adoption of deflationary government policies, including tighter monetary policy. On the other hand, appreciationpolicies. The sharp depreciation of thereal againstin relation to the U.S. dollar may leadgenerate inflation and governmental measures to a deteriorationfight possible inflationary outbreaks, including the increase in interest rates, which reduces the purchasing power of consumers and raises the country’s current accountcost in the credit market. Any such macroeconomic effects could adversely affect our net operating revenues and balance of payments, as well as to a dampening of export-driven growth.our overall financial performance.

If Brazil experiences substantial inflation in the future, our margins and our ability to access foreign financial markets may be reduced. GovernmentInflation and government measures to curb inflation may have adverse effects on the Brazilian economy, the Brazilian securities market and our business and results of operations.

In the past, Brazil has in the past experienced extremely high rates of inflation, with annual rates of inflation reaching as high as 2,708% in 1993 and 1,093% in 1994.inflation. Inflation, and some of the Brazilian government’s measures taken in an attemptpolicies adopted to curb inflationinflationary pressures and uncertainties regarding possible future governmental intervention have had and are expected to continue to have significant negative effects on the Brazilian economy.

Since the introduction of thereal in 1994, Brazil’s inflation rate has been substantially lower than in previous periods. However, actions taken in an effort to control inflation, coupled with speculation about possible future governmental actions,economy generally, and have contributed to economic uncertainty in Brazil and heightened volatility in the Brazilian securities market. More recently, Brazil’s rates of inflation, as measured by the General Market Price Index — Internal Availability (Índice Geral de Preços — Disponibilidade Interna), orIGP-DI, published by Fundação Getúlio Vargas, or FGV, were 5.5% in 2013, 3.8% in 2014, 10.7% in 2015, 7.2% in 2016 and (0.42)% in 2017. capital markets.

According to the Broad Consumer Price Index (Índice Nacional de Preços ao Consumidor Ampliado), or IPCA, published by the Brazilian Institute forof Geography and Statistics (Instituto Brasileiro de Geografia e Estatística), or IBGE, the Brazilian consumer price inflation rates were 5.9% in 2013, 6.4% in 2014, 10.7% induring 2015, 6.3% during 2016, 3.0% during 2017, 3.8% during 2018 and 4.3% during 2019. Brazil may experience high levels of inflation in the future and inflationary pressures may lead to the Brazilian government’s intervening in the economy and introducing policies that could harm our business and the price of our Common Shares, Preferred Shares and ADSs.

As of the date of this annual report, fixed broadband and mobile service providers use the General Market Price Index — Internal Availability (Índice Geral de Preços — Disponibilidade Interna), orIGP-DI, to adjust their prices. TheIGP-DI is an inflation index developed by the Fundação Getúlio Vargas, or FGV, a private organization. TheIGP-DI index was 10.7% during 2015, 7.2% during 2016, (0.42)% during 2017, 7.1% during 2018 and 3.0%7.7% during 2019.

Since 2006, rates for fixed-line services have been indexed to the Telecommunication Services Index (Índice de Serviços de Telecomunicações), or IST, adjusted by a productivity factor, which is defined by ANATEL Resolution 507/2008. The IST is an index composed of other domestic price indexes (including the IPCA, theIGP-DI and the General Market Price Index (Índice Geral de Preços ao Mercado), orIGP-M, published by FGV, among others) that is intended to reflect the telecommunications industry’s operating costs. As a result, this index serves to reduce potential discrepancies between our industry’s revenue and costs, and thus reduce the apparent adverse effects of inflation on our operations. The productivity factor, pursuant to which ANATEL is authorized to adjust fee rates, is calculated based on a compensation index established by ANATEL to incentivize operational efficiency and to share related gains in 2017.earnings from fixed line services with customers through fee rate adjustments. The IST is calculated based on a12-month period average. This may cause increases in our revenues above or below our costs (including salaries), with potentially adverse impacts on our profitability.

If Brazil experiences substantial inflation in the future, our costs may increase and our operating and net margins may decrease. Although ANATEL regulations provide for annual price increases for most of our services in Brazil, such increases are linked to inflation indices, discounted by increases in our productivity. During periods of rapid increases in inflation, the price increases for our services may not be sufficient to cover our additional costs and we may be adversely affected by the lag in time between the incurrence of increased costs and the receipt of revenues resulting from the annual price increases. Inflationary pressures may also curtail our ability to access foreign financial markets and may lead to further government intervention in the economy, including the introduction of government policies that may adversely affect the overall performance of the Brazilian economy.

Fluctuations in interest rates could increase the cost of servicing our debt and negatively affect our overall financial performance.

Our financial expenses are affected by changes in the interest rates that apply to our floating rate debt. As of each of December 31, 2017 and 2016,2019, we had, among other consolidated debt obligations, excluding the fair value adjustment to our borrowings and financing and debt issuance costs, R$15,87013,087 million of loansborrowings and financingsfinancing that were subject to variable interest rates, including: (1)including R$4,9829,140 million of loansborrowings and financings that were subject to the London Interbank Offered Rate, or LIBOR; (2) R$6,388 million of loans and financingsfinancing and debentures that were subject to the Interbank Certificate of Deposit (Certificado de Depósito Interbancário), or CDI, rate, an interbank rate; (3)rate, and R$2,9273,947 million of loansborrowings and financings and debenturesfinancing that were subject to the Long-Term Interest Rate (Taxa de Juros de Longo Prazo), or TJLP, a long-term interest rate;rate. As of December 31, 2019, we had, among other consolidated debt obligations, after giving effect to the fair value adjustment to our borrowings and (4)financing and debt issuance costs, R$1,5739,148 million of loansborrowings and financingsfinancing that were subject to variable interest rates, including R$4,695 million of borrowings and financing and debentures that were subject to the IPCACDI rate, an inflation index.and R$3,946 million of borrowings and financing that were subject to the TJLP.

The TJLP includes an inflation factor and is determined quarterly by the National Monetary Council (Conselho Monetário Nacional). In particular, the TJLP and the CDI rate have fluctuated significantly in the past in response to the expansion or contraction of the Brazilian economy, inflation, Brazilian government policies and other factors. For example, the CDI increasedrate decreased from 9.77% per annum as of December 31, 2013 to 11.57% per annum as of December 31, 2014 increased to 14.13% per annum as of December 31, 2015, and decreased to 13.63% per annum as of December 31, 2016, and decreased to 6.89% per annum as of December 31, 2017.2017, 6.40% per annum as of December 31, 2018 and 4.40% per annum as of December 31, 2019.

As a result of the commencement of the RJ Proceedings, we ceased recording interest expenses on these loans and financings. By operation of the RJ Plan and the Brazilian Confirmation Order (provided that no stay or appeal of the Brazilian Confirmation Order results in a change of the Brazilian Confirmation Date), these loans and loans and financings have been novated and discharged under Brazilian law and creditors under these loans and financings are entitled only to receive the recoveries set forth in the RJ Plan in exchange for their claims in accordance with the terms and conditions of the RJ Plan. For more information regarding the recoveries to which creditors under our loans and financings are entitled under the RJ Plan, see “Item 5. Operating and Financial Review and Prospects—Liabilities Subject to Compromise—Loans and Financing.”

Following the implementation of the RJ Plan, we expect that recoveries of creditors under our debentures, unsecured lines of credit and lessors under the lease contracts of Oi and Telemar relating to real property owned by Copart 4 and Copart 5 will accrue interest based on the CDI rate. As a result, following the implementation of the RJ Plan, inflation will increase our interest expenses and debt service obligations with respect to these recoveries. In addition, the RJ Plan permits us to seek to raise up to R$2.5 billion in the capital markets and seek to borrow up to R$2 billion under new export credit facilities, as described under “—Liquidity and Capital Resources.” This debt may accrue interest at floating rates in foreign currencies. Accordingly, we may incur interest expenses and foreign exchange gains and losses in connection with this new debt. A significant increase in any of these interest rates could adversely affect our financial expenses and negatively affect our overall financial performance.

The market value of securities issued by Brazilian companies is influenced by the perception of risk in Brazil and other countries, which may have a negative effect on the trading price of Oi’s common shares, preferred sharesCommon Shares, Preferred Shares and ADSs and may restrict our access to international capital markets.

Economic and market conditions in other countries and regions, including the United States, the European Union and emerging market countries, may affect to varying degrees the market value of securities of Brazilian issuers. Although economic conditions in these countries and regions may differ significantly from economic conditions in Brazil, investors’ reactions to developments in these other countries may have an adverse effect on the market value of securities of Brazilian issuers, the availability of credit in Brazil and the amount of foreign investment in Brazil. Crises in the European Union, the United States and emerging market countries have at times resulted in significant outflows of funds from Brazil and may diminish investor interest in securities of Brazilian issuers, including our company. This could materially and adversely affect the market price of our securities, and could also make it more difficult for us to access the capital markets and finance our operations in the future on acceptable terms or at all.

Restrictions on the movement of capital out of Brazil may impair our ability to service certain debt obligations.

Brazilian law provides that whenever there exists, or there is a serious risk of, a material imbalance in Brazil’s balance of payments, the Brazilian government may impose restrictions for a limited period of time on the remittance to foreign investors of the proceeds of their investments in Brazil as well as on the conversion of therealinto foreign currencies. The Brazilian government imposed such a restriction on remittances for approximately six months in 1989 and early 1990. The Brazilian government may in the future restrict companies from paying amounts denominated in foreign currency or require that any such payment be made inreais. Many factors could affect the likelihood of the Brazilian government imposing such exchange control restrictions, including the extent of Brazil’s foreign currency reserves, the availability of sufficient foreign exchange on the date a payment is due, the size of Brazil’s debt service burden relative to the economy as a whole, and political constraints to which Brazil may be subject. There can be no certainty that the Brazilian government will not take such measures in the future.

A more restrictive policy could increase the cost of servicing, and thereby reduce our ability to pay, our foreign currency-denominated debt obligations and other liabilities. As of December 31, 2017 and 2016, our foreign-currency denominated debt was R$36,557 million and R$36,693 million, respectively, and represented 74.4% and 74.5%, respectively, of our consolidated indebtedness. If we fail to make payments under any of these restructured debt obligations, we will be in default under those obligations, which could reduce our liquidity as well as the market price of Oi’s common shares, preferred shares and ADSs.

In addition, a more restrictive policy could hinder or prevent the Brazilian custodian of the common shares and preferred shares underlying Oi’s ADSs or holders who have exchanged Oi’s ADSs for the underlying common shares or preferred shares from converting dividends, distributions or the proceeds from any sale of such shares into U.S. dollars and remitting such U.S. dollars abroad. In such an event, the Brazilian custodian for Oi’s common shares and preferred shares will hold thereais that it cannot convert for the account of holders of Oi’s ADSs who have not been paid. Neither the custodian nor The Bank of New York Mellon, as depositary of Oi’s ADS programs, which we refer to as the depositary, will be required to invest thereais or be liable for any interest.

Risks Relating to Oi’sthe Common Shares, Preferred Shares and ADSs

Holders of Oi’s common shares, preferred sharesCommon Shares, Preferred Shares or ADSs may not receive any dividends or interest on shareholders’ equity.

According to Oi’sby-laws and the Brazilian Corporate Law, Oi must generally pay its shareholders at least 25% of Oi’s consolidated annual net income as dividends or interest on shareholders’ equity, as calculated and adjusted underin accordance with the Brazilian GAAP.Corporate Law. This adjusted net income may be capitalized, used to absorb losses or otherwise retained as allowed under the Brazilian GAAPCorporate Law and Oi’sby-laws and may not be available to be paid as dividends or interest on shareholders’ equity. Holders of Oi’s common sharesCommon Shares or Common ADSs may not receive any dividends or interest on shareholders’ equity in any given year due to the dividend preference of Oi’s preferred shares.Preferred Shares. Additionally, the Brazilian Corporate Law allows a publicly traded company like Oi to suspend the mandatory distribution of dividends in any particular year if Oi’s board of directors informs Oi’s shareholders at the ordinary general shareholders’ meeting that such distributions would be inadvisable in view of Oi’s financial condition or cash availability. Holdersavailability and subject to approval of the general shareholders’ meeting. In addition, the members of Oi’s preferred shares or Preferred ADSs may not receive anyfiscal council must issue an opinion with respect to the suspension of the mandatory distribution of dividends or interest on shareholders’ equity in any given year ifand Oi’s board of directors makesmust submit to the CVM the justification for such a determination or if our operations fail to generate net income. Holders of Oi’s preferred shares and preferred ADSs have not received dividend payments since October 11, 2013. Undersuspension.

Moreover, under the RJ Plan, Oi and the other RJ Debtors are prohibited from declaring or paying dividends, interest on shareholders’ equity or other forms of return on capital or making any other payment or distribution on or related to their shares (including any payment related to a merger or consolidation) until February 5, 2024. After February 5, 2024, Oi and the sixth anniversaryother RJ Debtors will be permitted to declare or pay dividends, interest on shareholders’ equity or other forms of return on capital or make any other payment or distribution on or related to their shares (including any payment related to a merger or consolidation) if Oi meets a certain financial ratio, as described under “Item 8. Financial Information—Dividends and Dividend Policy.” There shall not be any restriction to the distribution of dividends under the RJ Plan after the full payment of the dateFinancial Credits (as defined in the RJ Plan). The restrictions of the Judicial Ratificationpayment of the RJ Plan,dividends and other distributions described in this paragraph are subject to certain exceptions, as described under “Item 8. Financial Information—Dividends and Dividend Policy.”

Holders of Oi’s ADSs are not entitled to attend shareholders’ meetings and may find it difficult to exercise their voting rights at Oi’s shareholders’ meetings.only vote through the depositary.

Under Brazilian law, only shareholders registered as such in Oi’s corporate books may attend Oi’s shareholders’ meetings. All common sharesCommon Shares and preferred sharesPreferred Shares underlying Oi’sour ADSs are registered in the name of the depositary. ADS holdersConsequently, a holder of ADSs is not entitled to attend Oi’s shareholders’ meetings. Holders of ADSs may exercise the voting rights with respect to Oi’s common sharesCommon Shares and the limited voting rights with respect to Oi’s preferred sharesPreferred Shares represented by Oi’sour ADSs only in accordance with the applicable deposit agreementsagreement relating to Oi’sthe ADSs. There are practical limitations upon the ability of the ADS holders of ADSs to exercise their voting rights due to the additional steps involved in communicating with ADS holders.holders of ADSs. For example, Oi is required to publish a notice of Oi’s shareholders’ meetings in certain newspapers in Brazil. To the extent that holders of Oi’s common sharesCommon Shares or preferred sharesPreferred Shares are entitled to vote at a shareholders’ meeting, they will be able to exercise their voting rights by attending the meeting in person or voting by proxy. By contrast, holders of the ADSs maywill receive notice of a shareholders’ meeting by mail from the depositary if Oi notifiesfollowing Oi’s notification to the depositary of the shareholders’ meeting and Oi’s request that the depositary to inform ADS holders of ADSs of the shareholders’ meeting. To exercise their voting rights, ADS holders of ADSs must instruct the depositary on a timely basis. This noticed voting process will take longer for ADS holders of ADSs than for holders of Oi’s common sharesCommon Shares or preferred shares.Preferred Shares. If the depositary fails to receive timely voting instructions for all or part of Oi’s ADSs, the depositary will assume that the holders of those ADSs are instructing it to give a discretionary proxy to a person designated by us to vote their ADSs, except in limited circumstances.

In the circumstances in which

We cannot assure you that holders of Oi’s ADSs have voting rights, they may notwill receive the voting materials in time to ensure that such holders can instruct the depositary to vote Oi’s common sharesCommon Shares or preferred sharesPreferred Shares underlying their ADSs. In addition, the depositary and its agents are not responsible for failing to carry out voting instructions of the holders of Oi’s ADSs or for the manner of carrying out those voting instructions. Accordingly, holders of Oi’s ADSs may not be able to exercise voting rights, and they will have no recourse if the common sharesCommon Shares or preferred sharesPreferred Shares underlying their ADSs are not voted as requested.

Holders of Oi’s common shares, preferred sharesCommon Shares, Preferred Shares or ADSs in the United States may not be entitled to the sameparticipate in future preemptive rights as Brazilian shareholders have, pursuant to Brazilian legislation, in the subscriptionofferings of shares resulting from capital increases made by us.Common Shares or Preferred Shares.

Under Brazilian law, if Oi issuesoffers to issue new shares in exchange for cash or assets as part of a capital increase, subject to certain exceptions, Oi generally must grant its shareholders preemptive rights at the timeright to purchase a sufficient number of the subscription ofoffered shares corresponding to their respective interest in Oi’s share capital, allowing them to maintain their existing shareholdingownership percentage. Rights to purchase shares in these circumstances are known as preemptive rights. Oi may not legally be permitted to allow holders of its common shares, preferred sharesCommon Shares, Preferred Shares or ADSs in the United States to exercise any preemptive rights in any future capital increase unless either (1) Oi files a registration statement for anwith the SEC with respect to that offering of shares, resulting from theas Oi did for its most recent capital increase, with the U.S. Securities and Exchange Commission, or SEC, or (2) thethat offering of shares resulting from the capital increase qualifies for an exemption from the registration requirements of the Securities Act. At the time of any future capital increase, Oi will evaluate the costs and potential liabilities associated with filing a registration statement for an offering of shares with the SEC and any other factors that Oi considers important in determining whether to file such a registration statement. Oi is not obligated to file a registration statement in connection with any future capital increase, and Oi cannot assure the holders of Oi’s common shares, preferred sharesCommon Shares, Preferred Shares or ADSs in the United States that Oiit will file a registration statement with the SEC to allow them to participate in any of Oi’s capital increases.a preemptive rights offering. As a result, the equity interest of such holders in Oi may be diluted.

If holders of Oi’s ADSs exchange them for common sharesCommon Shares or preferred shares,Preferred Shares, they may risk temporarily losing, or being limited in, the ability to remit foreign currency abroad and certain Brazilian tax advantages.

The Brazilian custodian for the common sharesCommon Shares and preferred sharesPreferred Shares underlying Oi’sour ADSs must obtainhas obtained an electronic registration number with the Brazilian Central Bank to allow the depositary to remit U.S. dollars abroad. ADS holders benefit from the electronic certificate of foreign capital registration from the Brazilian Central Bank obtained by the custodian for the depositary, which permits it to convert dividends and other distributions with respect to the common sharesCommon Shares or preferred sharesPreferred Shares into U.S. dollars and remit the proceeds of such conversion abroad. If holders of Oi’sour ADSs decide to exchange them for the underlying common sharesCommon Shares or preferred shares,Preferred Shares, they will only be entitledrequired to rely onappoint a Brazilian financial institution to act as their legal representative who shall be responsible, among other things, for keeping and updating the custodian’s certificateinvestors’ certificates of registrationregistrations with the Brazilian Central Bank, for five business days after the date of the exchange. Thereafter, theyas provided in CMN Resolution No. 4,373. Investors will only be unableable to remit U.S. dollars abroad unless they obtain aif the relevant new electronic certificate of foreign capital registration in connection with the common sharesCommon Shares or preferred shares, whichPreferred Shares is previously obtained. If such investors fail to obtain or update the relevant certificates of registration, it may result in additional expenses and may cause delays in receiving distributions. See “Item 10. Additional Information—Exchange Controls.”

Also,In addition, if holders of Oi’sour ADSs that exchange Oi’sour ADSs for Oi’s common sharesCommon Shares or preferred shares do not qualify under the foreign investment regulations,Preferred Shares, generally they will generallymay be subject to a less favorable tax treatment of dividends and distribution on and the proceeds from any sale of, Oi’s common sharesour Common Shares or preferred shares.Preferred Shares. See “Item 10. Additional information—Exchange Controls” and “Item 10. Additional Information—Taxation—Brazilian Tax Considerations.”

Holders of Oi’s ADSs may face difficulties in protecting their interests because, as a Brazilian company, Oi is subject to different corporate rules and regulations, and Oi’s shareholders may have fewer and less well-defined rights.

Holders of Oi’s ADSs are not direct shareholders of Oi and are unable to enforce the rights of shareholders under Oi’sby-laws and the Brazilian Corporate Law.

Oi’s corporate affairs are governed by Oi’sby-laws and the Brazilian Corporate Law, which differ from the legal principles that would apply if Oi were incorporated in a jurisdiction in the United States, such as the State of Delaware or New York, or elsewhere outside Brazil. Even if a holder of Oi’s ADSs surrenders its ADSs and becomes a direct shareholder, its rights as a holder of Oi’s common shares or preferred shares under the Brazilian Corporate Law to protect its interests relative to actions by Oi’s board of directors may be fewer and less well-defined than under the laws of those other jurisdictions.

Although insider trading and price manipulation are crimes under Brazilian law, the Brazilian securities markets are not as highly regulated and supervised as the U.S. securities markets or the markets in some other jurisdictions. In addition, rules and policies against self-dealing or for preserving shareholder interests may be less well-defined and enforced in Brazil than in the United States and certain other countries, which may put holders of Oi’s common shares, preferred shares and ADSs at a potential disadvantage. Corporate disclosures also may be less complete or informative than those of a public company in the United States or in certain other countries.

Oi is exempt from some of the corporate governance requirements of the New York Stock Exchange.

Oi is a foreign private issuer, as defined by the SEC for purposes of the Exchange Act. As a result, for so long as Oi remains a foreign private issuer, Oi will be exempt from, and you will not be provided with the benefits of, some of the corporate governance requirements of The New York Stock Exchange, or the NYSE. Oi is permitted to follow practice in Brazil in lieu of the provisions of the NYSE’s corporate governance rules, except that:

Oi is required to have an audit committee that satisfies the requirements of Rule10A-3 under the Exchange Act;

Oi is required to disclose any significant ways in which Oi’s corporate governance practices differ from those followed by domestic companies under NYSE listing standards;

Oi’s chief executive officer is obligated to promptly notify the NYSE in writing after any of Oi’s executive officers becomes aware of anynon-compliance with any applicable provisions of the NYSE corporate governance rules; and

Oi must submit an executed written affirmation annually to the NYSE. In addition, Oi must submit an interim written affirmation as and when required by the interim written affirmation form specified by the NYSE.

The standards applicable to Oi are considerably different than the standards applied to U.S. domestic issuers. Although Rule10A-3 under the Exchange Act generally requires that a listed company have an audit committee of its board of directors composed solely of independent directors, as a foreign private issuer, Oi is relying on a general exemption from this requirement that is available to it as a result of the features of Brazilian law applicable to Oi’s fiscal council. In addition, Oi is not required to, among other things:

have a majority of independent members of Oi’s board of directors;

have a compensation committee or a nominating or corporate governance committee of Oi’s board of directors;

have regularly scheduled executive sessions with onlynon-management directors; or

have at least one executive session of solely independent directors each year.

Oi intends to rely on some or all of these exemptions. As a result, you will not be provided with the benefits of certain corporate governance requirements of the NYSE.

We could be adversely affected by violations of anti-corruption laws and regulations.

We are required to comply with Brazilian anti-corruption laws and regulations, including Law No. 12,846/2013, or the Brazilian Anti-Corruption Law, as well as anti-corruption laws and regulations in other jurisdictions, including the U.S. Foreign Corrupt Practices Act of 1977, or the FCPA.

The Brazilian Anti-Corruption Law, the FCPA and similar anti-corruption laws in other jurisdictions generally prohibit companies and their intermediaries from making improper payments to government officials or other persons for the purpose of obtaining or retaining business. Recent years have seen a substantial increase in anti-corruption law enforcement activity, with more frequent and aggressive investigations and enforcement proceedings by both the U.S. Department of Justice and the SEC, increased enforcement activity bynon-U.S. regulators, and increases in criminal and civil proceedings brought against companies and individuals. Our policies mandate compliance with these anti-corruption laws. We operate, through our businesses, in countries that are recognized as having governmental and commercial corruption. We cannot assure you that our internal control policies and procedures will protect us from reckless or criminal acts committed by our employees, the employees of any of our businesses, or third party intermediaries. In the event that we believe or have reason to believe that our employees or agents have or may have violated applicable anti-corruption laws, including the FCPA, we may be required to investigate or have outside counsel investigate the relevant facts and circumstances, which can be expensive and require significant time and attention from senior management. Violations of these laws may result in criminal or civil sanctions, inability to do business with existing or future business partners (either as a result of express prohibitions or to avoid the appearance of impropriety), injunctions against future conduct, profit disgorgements, disqualifications from directly or indirectly engaging in certain types of businesses, the loss of business permits or other restrictions which could disrupt our business and have a material adverse effect on our business, financial condition, results of operations or liquidity.

Holders of Oi’s ADSs may face difficulties in serving process on or enforcing judgments against us and other persons.

Oi is organizedincorporated as a corporation under the laws of Brazil and substantially all of the members of Oi’s board of directors, Oi’s executive officers and Oi’s independent registered public accountants reside or are based in Brazil. The vast majority of Oi’s assets and those of these other persons are located in Brazil. In addition, all of Oi’s directors and executive officers reside outside the United States and all or a significant portion of the assets of such persons may be located outside the United States. As a result, it may not be possible for holders of Oi’s ADSs to effect service of process upon Oi or these other persons within the United States or other jurisdictions outside Brazil upon such persons, or to enforce against Oi or these othersuch persons judgments obtained in the United States or other jurisdictions outside Brazil. In addition, because substantially all of Oi’s assets and all of Oi’s directors and officers reside outside the United States, any judgment obtained in the United States against Oi or any of our directors or officers may not be collectible within the United States. Because judgments of U.S. courts, forincluding judgments predicated upon the civil liabilities based uponliability provisions of the U.S. federal securities laws may onlyor the laws of such other jurisdictions.

Holders of Common Shares and Preferred Shares will be enforced in Brazil if certain conditions are met,subject to, and holders may face greater difficulties in protecting their interests in the case of actions by usADSs could be subject to, Brazilian income tax on capital gains from sales of Common Shares, Preferred Shares or Oi’s board of directors or executive officers than would shareholders of a U.S. corporation.

Brazilian tax laws may have an adverse impact on the taxes applicable to the disposition of Oi’s common shares, preferred shares and ADSs.

According to Article 26 of Brazilian Law No. 10,833, enacted on December 29, 10,833/2003, if a nonresident ofholder not deemed to be domiciled in Brazil for Brazilian tax and regulatory purposes, or aNon-Brazilian Holder, disposes of assets located in Brazil, the transaction will be subject to taxation in Brazil, even if such disposition occurs outside Brazil or if such disposition is made to another nonresident.Non-Brazilian Holder. Accordingly, on the disposition of common shares or preferred shares, which are considered assets located in Brazil, theNon-Brazilian Holder will be subject to income tax on the gains assessed, following the rules described under “Item 10. Additional Information—Taxation—Brazilian Tax Considerations—Taxation of Gains,” regardless of whether the transactions are conducted in Brazil or abroad and with a Brazilian resident or not. A disposition of Oi’sour ADSs, between nonresidents, however, involves the disposal of anon-Brazilian asset, andwhich in principle is currentlyshould not be subject to taxation in Brazil. Nevertheless, in the event that the concept of “disposition of assets”“assets located in Brazil” is interpreted to include the disposition between nonresidents of assets located outside Brazil,our ADSs, this tax law could result in the imposition of withholding taxes inon the event of a disposition of Oi’sour ADSs made by nonresidents of Brazil.Non-Brazilian Holders. Due to the fact that, as of the date of this annual report, Article 26 of Brazilian Law No. 10,833/2003 has no judicial guidance as to its application Oi isto ADSs, we are unable to predict whether anwhich interpretation applying such tax laws to dispositions of Oi’s ADSs between nonresidents couldwould ultimately prevail in Brazilian courts. See “Item 10. Additional Information—Taxation—Brazilian Tax Considerations.Considerations —Taxation of Gains.

If Oi is characterized asbelieves that it was not a passive foreign investment company in any(“PFIC”) for its taxable year certain adverse U.S. federal income tax consequences could apply to a U.S. investor who holds Oi’s common shares, preferred shares or ADSs during such year.ended December 31, 2019.

Oi will be classified as a passive foreign investment company, or PFIC, in any taxable year if either: (1) 50% or more of the fair market value of our gross assets (determined on the basis of a quarterly average) for the taxable year produce passive income or are held for the production of passive income, or (2) 75% or more of our gross income for the taxable year is passive income. As a publicly traded foreign corporation, Oi intends for this purpose to treat the aggregate fair market value of our gross assets as being equal to the aggregate value of our outstanding stock plus the total amount of our liabilities (“Market Capitalization”market capitalization”) and to treat the excess of the fair market value of our assets over their book value as a nonpassive asset to the extent attributable to our nonpassive income. Based on the market price of Oi’s common sharesthe Common Shares and preferred sharesthe Preferred Shares and the composition of Oi’sour assets, Oi believes that it was not a PFIC for U.S. federal income tax purposes either of Oi’sfor its taxable yearsyear ended December 31, 2016 or2019, although Oi believes that it was a PFIC for the taxable year ended December 31, 2017.2018. Nevertheless, because PFIC status is determined annually based on Oi’s income, assets and activities for the entire taxable year, it is not possible to determine whether Oi will be characterized as a PFIC for the taxable year ending December 31, 2018,2020, or for any subsequent year, until after the close of the year. Furthermore, because Oi determines the value of its gross assets based on the Market Capitalization test, a decline in the value of its ordinary sharesCommon Shares and preferred sharesPreferred Shares may result in Oi becoming a PFIC. Accordingly, there can be no assurance that Oi will not be considered a PFIC for any taxable year.

If contrary to Oi’s belief, Oi iswere characterized as a PFIC for its taxable year ended December 31, 2019, certain adverse U.S. federal income tax consequences could apply to a U.S. investor who holds Oi’s common shares, preferred sharesCommon Shares or Preferred Shares or ADSs during such year with respect to any “excess distribution” received from Oi and any gain from a sale or other disposition of Oi’s common shares, preferred sharesCommon Shares or Preferred Shares or ADSs, and U.S. investors also may be subject to additional reporting obligations with respect to Oi’s common shares, preferred sharesCommon Shares or Preferred Shares or ADSs. In such case, Oi does not intend to provide the information necessary for thea U.S. investor to make a qualified electing fund election with respect to Oi’s common shares, preferred sharesthe Common Shares or Preferred Shares or ADSs. See “Item 10. Additional Information—Taxation – U.S. Federal Income Tax Considerations – Passive Foreign Investment Company Rules.”

If a United States person is treated as owning at least 10% of Oi’s shares, such holder may be subject to adverse U.S. federal income tax consequences.

If a United States person is treated as owning (directly, indirectly or constructively) at least 10% of the value or voting power of Oi’s shares, such person may be treated as a “United States shareholder” with respect to each “controlled foreign corporation” in our group (if any). If United States shareholders own (or are treated as owning) more than 50% of the value or voting power of Oi’s shares, Oi would (and ournon-U.S. subsidiaries could) be treated as controlled foreign corporations. In addition, if our group includes one or more U.S. subsidiaries, certain of ournon-U.S. subsidiaries could be treated as controlled foreign corporations (regardless of whether we are treated as a controlled foreign corporation). A United States shareholder of a controlled foreign corporation may be required to report annually and include in its U.S. taxable income its pro rata share of “Subpart F income,” “global intangiblelow-taxed income” and investments in U.S. property by controlled foreign corporations, regardless of whether we make any distributions. An individual that is a United States shareholder with respect to a controlled foreign corporation generally would not be allowed certain tax deductions or foreign tax credits that would be allowed to a United States shareholder that is a U.S. corporation. Failure to comply with these reporting obligations may subject you to significant monetary penalties and may prevent the statute of limitations with respect to your U.S. federal income tax return for the year for which reporting was due from starting. We cannot provide any assurances that we will assist investors in determining whether any of ournon-U.S. subsidiaries are treated as a controlled foreign corporation or whether such investor is treated as a United States shareholder with respect to any of such controlled foreign corporations or furnish to any United States shareholders information that may be necessary to comply with the aforementioned reporting and tax paying obligations. Certain of our shareholders may be United States shareholders. The determination of controlled foreign corporation status is complex and includes attribution rules, the application of which is not entirely certain. A United States investor should consult its advisors regarding the potential application of these rules to an investment in Oi’s common shares, preferred sharesCommon Shares, Preferred Shares or ADSs.

The relative volatility and illiquidity of the Brazilian securities markets may adversely affect holders of Oi’s common shares and Common ADSs.

The Brazilian securities markets are substantially smaller, less liquid and more volatile than major securities markets in the United States. The B3 S.A. – Brasil, Bolsa, Balcão (formerly BM&FBOVESPA), or B3, which is the principal Brazilian stock exchange, had a market capitalization of R$3.2 trillion (US$955.6 billion) as of December 31, 2017 and an average daily trading volume of R$8.7 billion (US$2.6 billion) for 2017. In comparison, aggregate market capitalization of the companies (including U.S. andnon-U.S. companies) listed on the NYSE was US$22.1 trillion as of December 31, 2017 and the NYSE recorded an average daily trading volume of US$58.2 billion for 2017. There is also significant concentration in the Brazilian securities markets. The ten largest companies in terms of market capitalization represented approximately 53% of the aggregate market capitalization of the B3 as of December 31, 2017. The ten most widely traded stocks in terms of trading volume accounted for approximately 39% of all shares traded on the B3 in 2017. These market characteristics may substantially limit the ability of holders of Oi’s Common ADSs to sell the common shares underlying Oi’s Common ADSs at a price and at a time when they wish to do so and, as a result, could negatively impact the market price of Oi’s Common ADSs themselves.

Trading onover-the-counter markets may be volatile and sporadic, which could depress the market price of Oi’sthe Preferred ADSADSs and make it difficult for holders to resell Oi’s Preferred ADSs.

On June 21, 2016, the NYSE determined that Oi’s Preferred ADSs should be suspended immediatelywere delisted from trading and commenced procedures to remove Oi’s Preferred ADSs from listing and registration on the NYSE based on the “abnormally low” trading price of the Preferred ADSs.New York Stock Exchange, or NYSE. On June 23, 2016, the OTC Markets Group, Inc. began publishing quotations for Oi’sthe Preferred ADS in the “pink sheets” under the trading symbol OIBRQ. Trading in stock quoted on over the counter markets is often thin, volatile, and characterized by wide fluctuations in trading prices due to many factors that may have little to do with our operations or business prospects. This volatility could depress the market price of Oi’sthe Preferred ADSs for reasons unrelated to operating performance. Moreover, the over the counter markets are not a stock exchange, and trading of securities on the over the counter markets is often more sporadic than the trading of securities listed on other stock exchanges such as the NYSE, the NASDAQ Stock Market New York Stock Exchange or the American Stock Exchange. Accordingly, holders of Oi’s Preferred ADSs may have difficulty reselling such securities.

The imposition of IOF taxes may indirectly influence the price and volatility of Oi’s common shares, preferred shares and ADSs.

Brazilian law imposes the Tax on Foreign Exchange Transactions, or the IOF/Exchange Tax, on the conversion ofreais into foreign currency and on the conversion of foreign currency intoreais. Brazilian law also imposes the Tax on Transactions Involving Bonds and Securities, or the IOF/Securities Tax, due on transactions involving bonds and securities, including those carried out on a Brazilian stock exchange.

In October 2009, the Brazilian government imposed the IOF/Exchange Tax at a rate of 2.0% in connection with inflows of funds related to investments carried out bynon-Brazilian investors in the Brazilian financial and capital markets with the objective of slowing the pace of speculative inflows of foreign capital into the Brazilian market and the appreciation of thereal against the U.S. dollar. The rate of the IOF/Exchange Tax generally applicable to foreign investments in the Brazilian financial and capital markets was later increased to 6.0%. In December 2011, the rate of the IOF/Exchange Tax applicable to several types of investments was reduced back to zero percent. As of the date of this annual report, all investments in the Brazilian financial and capital markets are subject to the IOF/Exchange Tax rate of zero percent.

In November 2009, the Brazilian government also established that the rate of the IOF/Securities Tax would apply to the transfer of shares with the specific purpose of enabling the issuance of ADSs. In December 2013, the rate of the IOF/Securities Tax applicable to transactions involving the issuance of ADSs was reduced to zero percent.

The imposition of these taxes may discourage foreign investment in shares of Brazilian companies, including Oi, due to higher transaction costs, and may negatively impact the price and volatility of Oi’s ADSs and common shares on the NYSE and the B3.

ITEM 4.

INFORMATION ON THE COMPANY

Overview

We are one of the principal integrated telecommunications service providers in Brazil with approximately 59.753.4 million revenue generating units, or RGUs, as of December 31, 2017.2019. We operate throughout Brazil and offer a range of integrated telecommunications services that include fixed-lineResidential Services, Personal Mobility Services and mobile telecommunication services, network usage (interconnection), data transmission services (including broadband access services),Pay-TV (including as part of double-play, triple-play and quadruple-play packages), internet services and other telecommunications services for residential customers, small, medium and large companies and governmental agencies. We own 355,273 kilometers of installed fiber optic cable, distributed throughout Brazil. Our mobile network covers areas in which approximately 90.2% of the Brazilian population lives and works. According to ANATEL, as of December 31, 2017, we had a 16.5% market share of the Brazilian mobile telecommunications market and a 33.1% market share of the Brazilian fixed-line market.B2B Services.

Our traditional Residential Services business in Brazil includes (1) local and long-distance fixed-line voice services, and public telephones, in accordance with the concessions granted to us by ANATEL, (2) broadband services and(3) Pay-TV services and (4) network usage services (interconnection).provided to residential customers in our fixed-line concession service areas, comprising the entire territory of Brazil other than the State of São Paulo. We are the largest fixed-line telecommunications company in Brazil in terms of total number of lines in service as of December 31, 2017. We are the principal fixed-line telecommunications services provider in our service areas, comprising the entire territory of Brazil other than the State of São Paulo,2019 based on our 12.910.3 million fixed lines in service as of December 31, 2017,2019, with a market share of 52.5%48.4% of the total fixed lines in service in our service areas as of December 31, 2017.

that date. We own the largest fiber optic network in Brazil, with more than 376,000 kilometers of installed fiber optic cable, distributed throughout Brazil. We focus on increasing the revenue generated by this customer base by aggressively promoting convergent services (double-play, triple-play and quadruple-play packages) including our mobile, broadband andPay-TV services. We offer a variety of high-speed broadband services in our fixed-line service areas, including services offered by our subsidiaries Oi Mobile and Brasil Telecom Comunicação Multimídia Ltda. Our broadband services primarily utilize Asymmetric Digital Subscriber Line, or ADSL, technology.services. As of December 31, 2017,2019, we had 5.94.2 million asymmetric digital subscriber line, or ADSL, subscribers, representing 46%60.0% of our residential fixed lines in serviceline customers as of that date.

We offerPay-TV services under ourOi TV brand. We deliverPay-TV services throughout our residential service areas using DTH satellite technology. As of December 31, 2019, we had 1.5 million residentialPay-TV subscribers, representing 20.7% of our residential fixed line customers as of that date.

Our Personal Mobility Services business offers mobile telecommunications services throughout Brazil, as well asBrazil. Our mobile network covers areas in which approximately 94% of the Brazilian population lives and works. In addition, we provide network usage services (interconnection). services. Based on our 39.036.8 million mobile subscribers as of December 31, 2017,2019, we believe that we are onehad a 16.2% market share of the principalBrazilian mobile telecommunications service providers in Brazil. Based on information available from ANATEL,market as of December 31, 2017 our market share was 16.5% of the total number of mobile subscribers in Brazil.that date.

Our B2B Services business provides voice, broadband,Pay-TV,data transmission and Pay TVother telecommunications services to our SMEsmall and corporate (including government) customersmedium sized enterprises, or SMEs, corporation and governmental agencies throughout Brazil. We also provide wholesale interconnection, network usage (interconnection) services and traffic transportation services to other telecommunications providers.

We also hold significant interests in telecommunications companies in Angola, Cape Verde, and São Tomé and Principe in Africa and Timor Leste in Asia. Our interests in telecommunications companies in Africa are held through Africatel, in which we own an 86% interest. Our interests in telecommunications companies in Timor Leste are held through TPT, in which we own a 76.14% interest. On September 16, 2014, our board of directors authorized our management to take the necessary measures to market our shares in Africatel, representing 75% of the share capital of Africatel. In addition, on June 17, 2015, our board of directors authorized our management to take the necessary measures to market our shares in TPT, representing 76.14% of the share capital of TPT. As a result, as of December 31, 2015, 2016 and 2017, we recorded the assets and liabilities of Africatel and TPT asheld-for sale, although we do not record Africatel or TPT as discontinued operations in our income statement due to the immateriality of the effects of Africatel and TPT on our results of operations. Due to the many risks involved in the ownership of these interests, particularly our interest in Unitel, we cannot predict when a sale of these assets may be completed.

Our principal executive office is located at Rua Humberto de Campos No. 425, 6 1/2th8th floor–Leblon,22430-190 Rio de Janeiro, RJ, Brazil, and our telephone number at this address is(55-21) 3131-2918.

Our Recent History and Development

Our Judicial Reorganization Proceedings

Background of Judicial Reorganization Proceedings

On March 9, 2016, following the notification of our company on February 25, 2016 by LetterOne Technology (UK) LLP, or LetterOne, that it could not proceed with a potential transaction in which LetterOne would make a capital contribution of up to US$4.0 billion in our company, contingent on the completion of a potential business combination with TIM, we retained PJT Partners as our financial advisor to assist us in evaluating financial and strategic alternatives to optimize our liquidity and debt profile.

On April 15, 2016, meetings of holders of our 5th Issue of Unsecured, Nonconvertible Public Debentures, or the 5th issue, and our 9th Issue of Simple, Unsecured, Nonconvertible Debentures in up to Two Series, for Public Distribution, or the 9th series, were held as a result of our failure to comply with certain financial ratios set forth in the instruments governing the 5th issue and the 9th issue. These defaults were not waived by the holders of these instruments, payments under these instruments were accelerated and in April 2016, the outstanding amount due under the 5th issue of R$1.5 million and the outstanding amount due under the 9th issue of R$21.5 million were repaid. These accelerations and repayments did not result in the accelerated maturity of any of our other indebtedness.

On April 25, 2016, we entered into a customarynon-disclosure agreement with Moelis & Company, who acts as advisor for a diverse ad hoc group of holders of the bonds issued by Oi and its subsidiaries, or the Ad Hoc Group, as an initial step towards discussions of a potential restructuring of our indebtedness.

Although we engaged in negotiations with the Ad Hoc Group seeking mutual agreement as to the basis for a consensual restructuring of the indebtedness of our company, after considering the challenges arising from our economic and financial situation in connection with the maturity schedule of our financial debts, the threats to our cash flows represented by imminent attachments or freezing of assets in judicial lawsuits, and the urgent need to adopt measures that protect our company, we concluded that filing of a request for judicial reorganization (recuperação judicial) in Brazil would be the most appropriate course of action (1) to preserve the continuity of our offering of quality services to our customers, within the rules and commitments undertaken with ANATEL, (2) to preserve the value of our company, (3) to maintain the continuity of our operations and corporate activities in an organized manner that protects the interests of our company, customers, shareholders and other stakeholders, and (4) to protect our cash and cash equivalents.

Judicial Reorganization Proceedings

On June 20, 2016, Oi, together with the other RJ debtors,Debtors, filed a joint voluntary petition for judicial reorganization pursuant to the Brazilian Bankruptcy Law with the RJ Court, pursuant to an urgent measure approved by our board of directors.

The filing of the petition that commenced the RJ Proceedings was a step towards our financial restructuring. During the RJ Proceedings, we have, and expect to continue (1) to work to secure new customers while maintaining our service and product sales to all market segments, in all of our distribution and customer service channels, (2) to perform installation, maintenance and repair activities on a timely basis, (3) to use our workforce as usual, including to perform sales, operating and administrative activities, and (4) to focus on our investments in structuring projects aimed at promoting the improvement of service quality and continuing to bring technologic advances, high service standards, and innovation to our customers.

On June 29, 2016, the RJ Court granted the processing of the RJ Proceedings of the RJ Debtors. The order of the RJ court granting this processing included, among other things, (1) a decision to grant an emergency measure regarding the suspension of all lawsuits and execution actions against the RJ Debtors for 180 business days, (2) the suspension of the effectiveness of clauses of contracts executed by the RJ Debtors that cause the termination of such contracts due to the request for judicial reorganization, (3) the requirement that the RJ Debtors add “in judicial reorganization” after their respective business names, and (4) the requirement that the RJ Debtors present monthly statements of accounts throughout the RJ Proceedings.

On July 22, 2016:

the request for judicial reorganization was ratified by the shareholders of Oi at an extraordinary shareholders’ meeting.

the RJ Court appointed PricewaterhouseCoopers Assessoria Empresarial Ltda. as the judicial administrator of the RJ Debtors responsible for verification of claims and opinions on financial matters, and appointed Escritório de Advocacia Arnoldo Wald e Advogados Associados to act as the judicial administrator of the RJ Debtors responsible for opinions on legal matters and verification of claims. We refer to the judicial administrators of the RJ Debtors in Brazil singly and collectively as the Judicial Administrator.

On September 5, 2016, the RJ Debtors filed an initial judicial reorganization plan with the RJ Court, which we refer to as the Initial RJ Plan, proposing the terms and conditions for the restructuring of the debt of the RJ Debtors, and proposing actions that could be adopted to overcome the financial distress of the RJ Debtors and ensure their continuity as going concerns, including (1) restructuring and balancing their liabilities; (2) actions during the RJ Proceedings designed to obtain new funds; and (3) the potential sale of capital assets. Under the Initial RJ Plan, the creditors of the RJ Debtors were classified in four separate classes: (1) labor claims, (2) secured claims, (3) unsecured claims (excluding claims of micro-business owners and small businesses), and (4) claims of microbusiness owners and small businesses.

Under Brazilian law, the RJ Debtors were required to submit to the RJ Court a list of their creditors for publication, which we refer to as the First List of Creditors. The First List of Creditors submitted by the RJ Debtors to the RJ Court was published in the Official Gazette of the State of Rio de Janeiro on September 20, 2016. The total amount payable to parties not controlled by the RJ Debtors included in the First List of Creditors was approximately R$65.1 billion. Following the date of publication of the First List of Creditors, persons claiming to be creditors of the RJ Debtors were required to file with the Judicial Administrator on or prior to October 11, 2016 (1) a proof of claim, if the amounts claimed to be owed to them were not included in the First List of Creditors, or (2) a statement of discrepancy if the creditor disputed the amount or classification of the amount claimed to be owed to it that was included in the First List of Creditors. Under Brazilian law, following the expiration of the period to file proofs of claim and statements of discrepancies, the Judicial Administrator of the RJ Debtors were required to submit to the RJ Court a revised list of creditors for publication, which we refer to as the Second List of Creditors. Under Brazilian law, only creditors with claims against the RJ Debtors, as verified through their inclusion in the Second List of Creditors, were entitled to vote at the GCM.

On October 4, 2016, the RJ Court rendered a decision recognizing that the holders of beneficial interests in bonds issued by Oi, Oi Coop and PTIF had the right under the Brazilian Bankruptcy Law to individualize claims represented by their beneficial interests in those bonds and to vote in the GCM, but ruling that the trustees under the instruments under which such bonds were issued would be granted the right to represent and vote on behalf of holders of beneficial interests in those bonds that did not individualize their claims and therefore would be otherwise unable to vote in the GCM, or the Trustee Voting Decision. The Trustee Voting Decision was appealed by the RJ Debtors, and on October 31, 2017, the Brazilian Court of Appeals denied the appeal filed by the RJ Debtors, confirming the Trustee Voting Decision and allowing the trustees under the instruments under which such bonds were issued to represent and vote in the GCM on behalf of holders of beneficial interests in those bonds that did not individualize their claims.

On November 21, 2016, we engaged Laplace Finanças Empreendimentos e Participações Ltda. as our financial advisor with respect to the RJ proceeding and related matters, replacing PJT Partners.

On March 22, 2017, Oi’s board of directors approved an adjustment of the basic financial conditions presented in the Initial RJ Plan and authorized Oi’s executive officers and advisors to present to the RJ Court an amendment to the Initial RJ Plan as soon as possible. These adjustments were formulated on the basis of (1) more than 50face-to-face meetings in Brazil and abroad with various creditors of the RJ Debtors, including national and international banks, development institutions and bondholders, as well as their respective advisors, and (2) other meetings with suppliers, ANATEL and small creditors. On March 28, 2017, the Company presented to the RJ Court information about the adjustment of the basic financial conditions presented in the Initial RJ Plan.

On March 31, 2017, the RJ Court removed PricewaterhouseCoopers Assessoria Empresarial Ltda. from its role as Judicial Administrator, and on April 10, 2017 the RJ Court appointed Escritório de Advocacia Arnoldo Wald e Advogados Associados as the sole Judicial Administrator in the RJ Proceedings.

On May 15, 2017, the RJ Court granted an extension of the stay period under the RJ Proceedings until the earliest of (1) the 180th business days following the date of the extension, or (2) the date on which the GCM was convened (whether on first call or second call).

On May 29, 2017, following the review by the Judicial Administrator of all proofs of claim and statements of discrepancy, and the completion of necessary revisions, the Second List of Creditors was published in the Official Gazette of the State of Rio de Janeiro. Following the publication of the Second List of Creditors, persons claiming to be creditors of the RJ Debtors were permitted to file challenges to the Second List of Creditors with the RJ Court on or prior to the 10th business day following publication. In addition, creditors recognized in the Second List of Creditors were permitted to file objections to the Initial RJ Plan filed by the RJ Debtors with the RJ Court on or prior to the 30th business day following publication.

On July 19, 2017, based on our progress in our discussions with various creditors, our board of directors authorized our executive officers to discuss with our creditors, potential investors and our shareholders potential changes to the Initial RJ Plan relating to our capital structure, potential alternative judicial reorganization plans, and a potential cash infusion in our company through a capital increase.

On August 21, 2017, the RJ Court ruled that the RJ Debtors should be substantively consolidated in the RJ Proceeding, effectively requiring pooling the assets and liabilities of the RJ Debtors for purposes of distributions to creditors under a judicial reorganization plan and the creditors for purposes of voting on the any judicial reorganization plan, which we refer to as the Substantive Consolidation Decision. The Substantive Consolidation Decision was appealed by several creditors of the RJ Debtors, by Mr. Berkenbosch, in his capacity as Oi Coop’s bankruptcy trustee in theNetherlands, and by Mr. Groenewegen, in his capacity as PTIF’s bankruptcy trustee in the Netherlands, and on September 22, 2017, the Brazilian Court of Appeals rendered preliminary decisions staying the effects of the Substantive Consolidation Decision, ruling that (1) the Judicial Administrator was required to present segregated lists of creditors for each of the RJ Debtors and provide any relevant information to adequately assess each of the RJ Debtors independently, and (2) the GCM would be required to hold a vote on the issue of substantive consolidation separately from a vote on the any judicial reorganization plan. The Brazilian Court of Appeals ruled that the creditors’ vote would determine whether to substantively consolidate the RJ Debtors unless the Brazilian Court of Appeals ruled otherwise in the trial of the appeals.

On August 23, 2017, following the expiration of the period for creditors to object to the Initial RJ Plan, the RJ Court scheduled the dates for the GCM. The GCM was scheduled to take place on first call on October 9, 2017. If the quorum requirements of this meeting were not met, the GCM was scheduled to take place on second call (with no quorum requirement) on October 23, 2017.

On August 30, 2017, based on our progress in its discussions with certain holders of bonds issued by Oi, Oi Coop and PTIF, we entered intonon-disclosure agreements with certain holders of these bonds, which we refer to as the unaffiliated bondholders, to facilitate discussions and negotiations concerning our capital structure, potential alternative judicial reorganization plans, and a potential cash infusion in our company through a capital increase. We, together with our financial and legal advisors, met with these bondholders and their financial and legal advisors, on multiple occasions in August, September and October 2017 to discuss the terms of potential revisions to the Initial RJ Plan and related transactions.

On September 27, 2017, the RJ Debtors requested that the RJ Court postpone the GCM by 15 days so that the GCM scheduled on first call would take place on October 23, 2017, and the GCM on second call would take place November 27, 2017. The RJ Court approved this request on the same day.

On October 10, 2017, based on our progress in its discussions with certain holders of bonds issued by Oi, Oi Coop and PTIF, we entered intonon-disclosure agreements with the certain holders of bonds that are members of the steering committee of the Ad Hoc Group, as well as certain holders of bonds that are members of the steering committee of the IBC to facilitate potential discussions and negotiations concerning potential revisions to the Initial RJ Plan and related transactions. We, together with our financial and legal advisors, met with these bondholders and their financial and legal advisors, as well as representatives of certain export credit agencies that are creditors of some of the RJ Debtors and their financial and legal advisors, on multiple occasions in October, November and December 2017 to discuss the terms of potential revisions to the Initial RJ Plan, subsequent judicial reorganization plans, and related transactions.

Also on October 10, 2017, our board of directors approved a revised judicial reorganization plan, or the Second RJ Plan, which was filed with the RJ Court on October 11, 2017.

On October 11, 2017, we and our financial and legal advisors met with the unaffiliated bondholders and their financial and legal advisors to discuss and negotiate a draft written restructuring term sheet representing the terms of a potential judicial reorganization plan contemplating, among other things, the terms of a potential capital increase, and a draft form of plan support agreement.

On October 20, 2017, in response to the requests made by certain creditors of the RJ Debtors, the RJ Court postponed the GCM scheduled on first call by 14 days until November 6, 2017; the GCM on second call was not postponed and continued to be scheduled for November 27, 2017.

On October 23, 2017, in response to a request from the Judicial Administrator, the RJ Court postponed the GCM scheduled on first call by four days until November 10, 2017; the GCM on second call was not postponed and continued to be scheduled for November 27, 2017.

On November 3, 2017, our board of directors resolved to approve the final terms of a plan support agreement negotiated with the unaffiliated bondholders to be offered to all holders of bonds issued by Oi, Oi Coop and PTIF, and to authorize us to file an amendment to the Second RJ Plan with the RJ Court, contemplating the final terms of the plan support agreement.

On November 6, 2017, ANATEL ordered us to, among other things, (1) formally submit to ANATEL the draft plan support agreement approved by Oi’s board of directors on November 3, 2017, and (2) refrain from signing the plan support agreement prior to its review by ANATEL.

On November 9, 2017, in response to new requests made by certain creditors of the RJ Debtors, the RJ Court postponed the GCM so that the GCM scheduled on first call would take place on December 7, 2017 (continuing on December 8, 2017, if necessary), and the GCM on second call would take place February 1, 2018 (continuing on February 2, 2018, if necessary).

On November 17, 2017, the RJ Court ordered that certain of Oi’s executive officers that had been appointed by Oi’s board of directors on November 3, 2017 were not permitted to participate in the negotiation of our judicial reorganization plan prior to further review of their appointments and powers by the RJ Court.

On November 22, 2017, Oi’s board of directors approved a revised plan support agreement and a revised judicial reorganization plan, or the Third RJ Plan, which were filed with the RJ Court on November 27, 2017 following the resignation of Oi’s chief executive officer on November 24, 2017 and the election of Oi’s general counsel as Oi’s new chief executive officer on November 27, 2017. On November 27, 2017, ANTEL ordered us not to execute the revised plan support agreement.

On November 29, 2017, the RJ Court again postponed the GCM scheduled on first call until December 19, 2017 (continuing on December 20, 2017, if necessary); the GCM on second call was not postponed and continued to be scheduled for February 1, 2018 (continuing on February 2, 2018, if necessary). In its decision, the RJ Court, (1) confirmed its earlier suspension of the power of certain of Oi’s executive officers that had been appointed by our board of directors on November 3, 2017 to participate in the negotiation of our judicial reorganization plan, and (2) directed Oi’s chief executive officer to present a revised judicial reorganization plan for consideration by the GCM no later than December 12, 2017.

On December 12, 2017, as directed by the RJ Court and with the approval of Oi’s chief executive officer, the RJ Debtors filed a revised judicial reorganization plan, or the Fourth RJ Plan, with the RJ Court.

ANATEL Proceedings

Concurrently with our negotiations with our financial creditors, we engaged in negotiation and litigation with ANATEL, our largest creditor, with respect to the treatment of outstanding claims for fines, interest and penalties in the RJ Proceedings. On November 22, 2016, a hearing was held with the goal of consensually resolving ANATEL’s claims against the RJ Debtors’ as part of a mediation procedure initiated under RJ Proceedings.

The Second List of Creditors recognized claims of ANATEL in the aggregate amount of approximately R$11.1 billion. We disagree with and are challenging some of the noncompliance events alleged by ANATEL, and are also challenging the fairness of the penalties, emphasizing the unreasonableness of the amount of the imposed fines in light of the alleged noncompliance events.

The inclusion of the claims of ANATEL in the RJ Debtor’s judicial reorganization plan does not require the consent of ANATEL, but instead depends on the recognition of the applicability of the RJ Proceedings to these claims.

On June 9, 2017, ANATEL filed an appeal seeking to reverse the decision of the RJ Court that recognized the applicability of the RJ Proceedings to ANATEL’s claims. On August 29, 2017, the 8th Civil Chamber of the Rio de Janeiro State Court of Justice granted ANATEL’s appeal to maintain the name of the RJ Debtors in the databases of the credit protection agencies, but held that thepre-petition claims of ANATEL were not tax claims and, therefore, were subject to the RJ Proceedings.

On September 4, 2017, ANATEL appealed the decision of the RJ Court that permitted the GCM to be held without granting the request made by ANATEL to exclude all of its claims. Judgment on this appeal by the Rio de Janeiro State Court of Justice is pending.

On November 22, 2017, ANATEL filed a special and an extraordinary appeals against the decision of the 8th Civil Chamber of the Rio de Janeiro State Court of Justice that held that the claims of ANATEL were subject to the RJ Proceedings. Judgments on these appeals by the Superior Court of Justice and the Supreme Court of Brazil are pending.

Small Creditor Program

Due to the extraordinarily large number of creditors of the RJ Debtors and the requirement of the Brazilian Bankruptcy Law that creditors must appear personally or through a representative at a GCM in order to vote on any proposed judicial reorganization plan, we sought judicial approval of a program under which creditors could engage in mediation of their claims with us under which we would settle claims of less than R$50,000 without extinguishing those claims, which we refer to as the Small Creditor Program.

On December 19, 2016, the RJ Court authorized us to conduct the Small Creditor Program. Under terms and conditions set forth in the Small Creditor Program, creditors of the RJ Debtors could participate in the Small Creditor Program and the RJ Debtors would prepay to the participating creditors up to R$50,000, such that (1) 90% would be prepaid upon the acceptance by such creditor of a settlement, and (2) the remaining 10% would be prepaid after the approval of a judicial reorganization plan. Creditors of the RJ Debtors with claims of more than R$50,000.00 were entitled to participate in the Small Creditors Program and receive (1) R$45,000 upon the acceptance of such Oi Creditor of a settlement, (ii) R$5,000 after the approval of a judicial reorganization plan, and (3) the remainder of their claims under the terms and conditions applicable to creditors holding claims of the same class as set forth in a judicial reorganization plan. Holders of bonds of Oi, Oi Coop and PTIF that were residents of Portugal were permitted to participate in the Small Creditor Program.

On June 22, 2017, one of our creditors, China Development Bank Corporation, appealed the ruling of the RJ Court that authorized us to conduct the Small Creditor Program. On June 26, 2017, the 8th Civil Chamber of the Rio de Janeiro State Court of Justice suspended the ruling of the RJ Court that authorized us to conduct the Small Creditor Program. On August 29, 2017, the Rio de Janeiro State Court of Justice reversed such decision and upheld the validity of the Small Creditors Program. Other creditors also filed similar appeals.

The Small Creditors Program commenced on August 29, 2017 and terminated on December 8, 2017, with more than 34,000 creditors holding more than R$360,000,000 of claims participating in the Small Creditor Program. As of the date of this annual report, all participating creditors have received the payments with respect to their prepetition credits that were due in accordance with the terms of the Small Creditors Program.

Approval of Judicial Reorganization Plan at GCM

On December 19 and 20, 2017, thea GCM to consider approval ofapproving the Fourth RJ Plan was held following the confirmation that the required quorum of creditors of each of classes I, II, III, and IV was in attendance. The GCM was attended by (1) 83.02% of the Class I creditors holding 92.28% of the Class I claims (labor creditors), (2) 100% of the Class II creditors holding 100% of the Class II claims (secured creditors), (3) 59.95% of the Class II creditors holding 98.57% of the Class III claims (unsecured creditors), and (4) 51.58% of the Class IV creditors holding 59.04% of the Class IV claims (unsecured microbusiness owners and small businesses).

During the GCM, our management engaged in further negotiations to make certain revisions to the Fourth RJ Plan with variousparties-in-interest, including Brazilian banks, ANATEL, lenders under the RJ Debtors’ facilities with export credit agencies, the Ad Hoc Group, the IBC and other significant holders of the bonds of Oi, Oi Coop and PTIF. As part of the RJ Plan, we negotiated the terms of a commitment agreement, which we refer to as the Commitment Agreement, with members of a diverse ad hoc group of holders of the bonds issued by Oi, Oi Coop and PTIF, which we refer to as the Ad Hoc Group, the International Bondholder Committee, a group of creditors in the Netherlands, which we refer to as the IBC, and certain other unaffiliated bondholders under whichbondholders. Under the terms of the Commitment Agreement, such bondholders, which we refer to as the Backstop Investors, agreed to backstop an eventual cash capital increase by our company, which will be commenced followingpreemptive offering of Common Shares, subject to the full implementationterms and conditions of the RJ Plan. TheCommitment Agreement. This GCM concluded on December 20, 2017 following the approval of a judicial reorganization plan reflecting amendments to the Fourth RJ Plan as negotiated during the course of the GCM, which we refer to as the RJ Plan.

As required by the ruling of the Brazilian Court of Appeals, creditors voted first whether to determine whether to substantively consolidate the RJ Debtors. Substantive consolidation of the Debtors was approved by holders of (1) 99.5% of the claims of Oi present and voting in the GCM; (2) 96.90% of the claims of Oi Mobile present and voting; (3) 99.88% of the claims of Telemar present and voting; (4) 97.98% of the claims of Oi Coop present and voting; (5) 99.89% of the claims of PTIF present and voting; (6) 100% of the claims of Copart 4 present and voting; and (7) 100% of the claims of Copart 5 present and voting.

The RJ Plan was approved by a significant majority of creditors of each class present at this GCM, reflecting amendments to the GCM: (1) 100%RJ Plan presented at this GCM as negotiated during the course of the Class I creditors present or represented at the GCM holding 100% of the Class I claims present or represented at the GCM; (2) 100% of the Class II creditors present or represented at the GCM holding 100% of the Class II claims present or represented at the GCM; (3) 99.56% of the Class III creditors present or represented at the GCM holding 72.17% of the Class III claims present or represented at the GCM; and (4) 99.8% of the Class IV creditors present or represented at the GCM holding 99.74% of the Class IV claims present or represented at thethis GCM.

Under the Trustee Voting Decision, the trustees under the instruments under which the bonds of Oi, Oi Coop and PTIF were issued were be granted the right to represent and vote on behalf of holders of beneficial interests in those bonds that did not individualize their claims. However, both of those trustees chose to abstain from voting on behalf of such bondholders.

Confirmation of Judicial Reorganization Plan by RJ Court

On January 8, 2018, the RJ Court entered the Brazilian Confirmation Order, ratifying and confirming the RJ Plan, according to its terms, but modifying certain provisions of the RJ Plan. The Brazilian Confirmation Order was published in the Official Gazette of the State of Rio de Janeiro on February 5, 2018, the Brazilian Confirmation Date.

The Brazilian Confirmation Order, according to its terms, is currently binding on all parties as long as its effects are not stayed.parties. By operation of the RJ Plan and the Brazilian Confirmation Order (provided that no stay or appeal of the Brazilian Confirmation Order results in a change of the Brazilian Confirmation Date), the unsecured claims against the RJ Debtors have been novated and discharged under Brazilian law and holders of such claims are entitled only towill receive the recoveries set forth in the RJ Plan in exchange for their claims in accordance with the terms and conditions of the RJ Plan.

As ofDuring 2018, the deadline to file interlocutory appeals, 24 interlocutory appeals had been filed against and 19 motions for clarification had been filed with respect to the Brazilian Confirmation Order (the RJ Court considered three simple petitions challenging the Brazilian Confirmation Order as motions for clarification). In addition, four motions for clarification had been filed against the decisions entered by the RJ Court in respect of the motions for clarification filed against the Brazilian Confirmation Order. Although subject to these pending clarification motions and interlocutory appeals, the Brazilian Confirmation Order has not been stayed, fully or partially, and therefore remains in full force and effect, according to its terms.

The deadline to file appeals against the Brazilian Conformation Order has been interrupted with respect to persons that have timely filed motions for clarification with respect to the Brazilian Confirmation Order until the date on which the RJ Court enters its decision in respect of such motions for clarification. Following the decision on any such motion for clarification, parties in interest have to file an appeal within 15 business days from the date of such decision.

Following the resolution of these appeals and motions for clarification, including eventual appeals to the Brazilian Superior and Supreme Courts, if any, the Brazilian Confirmation Order will become final and binding on all parties under Brazilian law.

In the contextrestructuring of the RJ Proceedings, certain balances of consolidated assets and liabilities increased as a result of the inclusion of the RJ DebtorsDebtor’s financial debt in RJ Proceedings and the resulting suspension of the payment of certain assumed liabilities. The main balances of consolidated assets and liabilities affected were cash, cash equivalents, cash investments, receivables from reciprocal services provided to telecom carriers, trade payables, and borrowings and financing.

Implementation of the Judicial Reorganization Plan

Under the RJ Plan, certain groups of creditors were entitled to make elections with respect to the form of the recovery that they were entitled to receive. The period to make these elections commenced on the Brazilian Confirmation Date and was scheduled to expire on February 26, 2018. On February 26, 2018, the RJ Court extended the election deadline applicable to beneficial holders of bonds issued by Oi, Oi Coop and PTIF until March 8, 2018.

As of the end of the election period applicable to our loans and financings, other than the bonds issued by Oi, Oi Coop and PTIF, creditors had made elections with respect to the various forms of recovery available to them as described under “Item 5. Operating and Financial Review and Prospects—Liabilities Subject to Compromise.”

As of the end of the election period applicable to the bonds issued by Oi, Oi Coop and PTIF, Qualified Bondholders with Bondholder Credits representing an aggregate of US$8,463 million of claims had elected to receive the Qualified Recovery andNon-Qualified Bondholders with Bondholder Credits representing an aggregate of US$187 million of claims had elected to receive theNon-Qualified Recovery. In the event that all such holders participate in the settlement procedures, we expect (1) to issue approximately US$1,655 million principal amount of New Notes, approximately 1,516 million new common shares and Warrants to subscribe to approximately 117 million new common shares, (2) that the aggregate principal amount of theNon-Qualified Credit Agreement will be approximately US$94 million, and (3) the holders of the remaining outstanding Bondholder Credits will be entitled to the Default Recovery with an aggregate principal amount of approximately US$1,094 million. For more information regarding the recoveries available to the holders of the bonds issued by Oi, Oi Coop and PTIF, see “Item 5. Operating and Financial Review and Prospects—Liabilities Subject to Compromise—Fixed Rate Bonds.”

Recognition Proceedings in the United States

On June 22, 2016, the U.S. Bankruptcy Court entered an order granting the provisional relief requested by the Chapter 15 Debtors in their cases that were filed on June 21, 2016 under Chapter 15 of the United States Bankruptcy Code. This provisional relief prevents (1) creditors from initiating actions against the Chapter 15 Debtors or their property located within the territorial jurisdiction of the United States, and (2) parties from terminating their existing U.S. contractsaccordance with the Chapter 15 Debtors.

On July 21, 2016, the U.S. Bankruptcy Court held a hearing with respect to the Chapter 15 Debtors petition for recognition of the RJ Proceedings as a main foreign proceedings with regard to each of the Chapter 15 Debtorsapplicable terms and did not receive any objections to such petition.

On July 22, 2016, the U.S. Bankruptcy Court granted the U.S. Recognition Order, as a result of which a stay was automatically applied, preventing (1) the filing, in the United States, of any actions against the Chapter 15 Debtors or their properties located within the territorial jurisdiction of the United States, and (2) parties from terminating their existing U.S. contracts with the Chapter 15 Debtors.

On July 7, 2017, following affirmation of the Dutch Conversion Decisions by the Dutch Supreme Court, as described under “—Restructuring of Dutch Finance Subsidiaries,” Mr. J.R. Berkenbosch, in his capacity as Oi Coop’s bankruptcy trustee in The Netherlands, filed with the U.S. Bankruptcy Court a motion seeking modification or termination of the U.S. Recognition Order in respect of Oi Coop and filed a competing petition for recognition of the Dutch Bankruptcy Proceeding, as described under “—Restructuring of Dutch Finance Subsidiaries,” in respect of Oi Coop as the foreign main proceeding for purposes of U.S. law.

On December 4, 2017, the U.S. Bankruptcy Court issued a written opinion, denying Mr. Berkenbosch’s motion and petition in its entirety and entered an order to that effect on December 26, 2017. As such, the U.S. Recognition Order remains in place with respect to the RJ Proceedings in respect of each of the Chapter 15 Debtors, including Oi Coop.

On January 8, 2018, Mr. Berkenbosch filed a notice of appeal with the U.S. Bankruptcy Court indicating his intention to appeal the December 4 decision and the December 26 order of the U.S. Bankruptcy Court. On January 9, 2018, the IBC also filed a notice of appeal indicating its intention to appeal the December 4 decision and the December 26 order of the U.S. Bankruptcy Court. Neither Mr. Berkenbosch nor the IBC has sought a stay of the December 4 decision and the December 26 order of the U.S. Bankruptcy Court.

On April 17, 2018, the foreign representative for the Chapter 15 Debtors filed a motion with the U.S. Bankruptcy Court seeking an order of that court granting, among other things, full force and effect to the RJ Plan and the Brazilian Confirmation Order in the United States. The deadline for objections to the proposed order set by the U.S. Bankruptcy Court was May 11, 2018. As of that date, Pharol, Bratel B.V. and Bratel S.à r.l. filed an objection to that motion in which they argued that the motion should be denied without prejudice or deferred consideration until after certain appellate proceedings, arbitration and mediation have been concluded in Brazil. Additionally, The Bank of New York Mellon filed a limited objection requesting to revise certain portions of the proposed order, but did not object to the motion itself. The U.S. Bankruptcy Court has scheduled a hearing on the objections to the proposed order on May 29, 2018. If the U.S. Bankruptcy Court grants the requested order, the claims with respect to our bonds issued under indentures governed by New York law will be novated and discharged under New York law and the holders of these bonds will be entitled only to receive the recoveryconditions set forth in the RJ Plan in exchange for the claims represented by these bonds.was concluded.

RecognitionExtension of the Judicial Reorganization Proceedings

The Brazilian Bankruptcy Law provides that the RJ Proceedings and the judicial supervision of the RJ Debtors may be terminated on the second anniversary of the Brazilian Confirmation Date if the RJ Court determines that all obligations provided for in the United Kingdom

On June 23, 2016,RJ Plan have been satisfied based on the High Courtanalysis of Justice of England and Wales granted the U.K. Recognition Orders. Each of the U.K. Recognition Orders:

stayed the commencement or continuation of individual actions or individual proceedings concerning the assets, rights, obligations or liabilities of Oi, Telemar and Oi Mobile;

stayed execution against the assets of Oi, Telemar and Oi Mobile; and

suspended the rights of Oi, Telemar and Oi Mobile to transfer, encumber or otherwise dispose of their assets.

On July 28, 2016, the U.K. Recognition Order granted in respect of Oi Mobile was partially modified to lift the suspension on its rights to transfer, encumber or otherwise dispose of its assets.

On April 10, 2018, PTIF deposited a draft of the PTIF Composition Plancompliance with the Dutch Court and Oi Coop deposited a draft of the Oi Coop Composition Plan with the Dutch Court. The PTIF Composition Plan and the Oi Coop Composition Plan each provide for the restructuring of the claims against PTIF and Oi Coop on substantially the same terms and conditions as the RJ Plan.

A meeting of the creditors of PTIF has been scheduled on June 1, 2018 at which the creditors of PTIF will consider the PTIF Composition Plan. If the PTIF Composition Plan is approved at the meeting of the creditors of PTIF, we expect that the Dutch Court will schedule a hearing on prior to June 15, 2018 to rule on the homologation of the PTIF Composition Plan. If the PTIF Composition Plan is homologated, the PTIF Composition Plan will be given full force and effect in each member state of the European Union, including England and Wales.

A meeting of the creditors of Oi Coop has been scheduled on June 1, 2018 at which the creditors of Oi Coop will consider the Oi Coop Composition Plan. If the Oi Coop Composition Plan is approved at the meeting of the creditors of Oi Coop, we expect that the Dutch Court will schedule a hearing on prior to June 15, 2018 to rule on the homologation of the Oi Coop Composition Plan. If the Oi Coop Composition Plan is homologated, the Oi Coop Composition Plan will be given full force and effect in each member state of the European Union, including England and Wales.

For more information regarding the anticipated homologation of the PTIF Composition Plan and the Oi Coop Composition Plan, see “—Restructuring of Dutch Finance Subsidiaries.”

Recognition Orders in Portugal

On November 14, 2016, Oi and Telemar requested the Third Lisbon Commercial Court, or the Portuguese Court, to recognize the RJ Proceedings in relation to Oi and Telemar under the Portuguese Insolvency and Corporate Recovery Code in Portugal. On March 2, 2017, the Portuguese Court issued a decision acknowledging the decision of the RJ Court that granted the processing of the RJ Proceedings of Oi and Telemar.

On July 11, 2017, Oi Mobile requested the Portuguese Court to recognize the RJ Proceedings in relation to Oi Mobile under the Portuguese Insolvency and Corporate Recovery Code in Portugal. On August 9, 2017, the Portuguese Court issued a decision acknowledging the decision of the RJ Court that granted the processing of the RJ Proceedings of Oi Mobile.

On May 9, 2018, Oi, Telemar and Oi Mobile, along with Copart 4 and Copart 5, filed a request for recognition of the RJ Plan in Portugal. As of the date of this annual report, a decision has not yet been rendered.

Restructuring of Dutch Finance Subsidiaries

Although the RJ Proceedings have been recognized in the United States, England and Wales, and Portugal, the laws of The Netherlands do not provide for the recognition of the RJ Proceedings. Two of the RJ Debtors, Oi Coop and PTIF, are organized under the laws of The Netherlands. As a result, a group of opportunistic litigious holders of some of the notes issued by Oi Coop and PTIF led by Aurelius Capital Management LP, or Aurelius, have brought proceedings against these RJ Debtors in The Netherlands.

On June 27, 2016, Syzygy Capital Management, Ltd, or Syzygy, an affiliate of Aurelius, filed a petition for the involuntary bankruptcy of Oi Coop before the Dutch District Court, requesting that the Dutch District Court (1) declare Oi Coop in a state of bankruptcy, (2) declare the bankruptcy of Oi Coop a main insolvency proceeding within the meaning of Article 3.1 of the European Insolvency Regulation (EC no. 1346/2000). On July 8, 2016, Loomis Sayles Strategic Income Fund also filed a petition for the involuntary bankruptcy of Oi Coop in the Dutch District Court making similar requests as those made in the Oi Coop proceeding. On July 11, 2016, a group of beneficial holders of Oi Coop bonds filed an involuntary bankruptcy petition against Oi Coop in the Dutch District Court. On July 15, 2016, another group of beneficial holders of Oi Coop bonds filed an involuntary bankruptcy petition against Oi Coop in the Dutch District Court.

On August 9, 2016 Oi Coop filed with the Dutch District Court a petition for a Dutch suspension of payments(verzoekschrift tot aanvragen surseance van betaling) proceeding, an insolvency proceeding aimed at facilitating the reorganization, rather than the liquidation, of an insolvent debtor by imposing a temporary stay against creditor actions. On August 9, 2016, the Dutch District Court granted the request of Oi Coop for the commencement of suspension of payment proceedings.

On August 22, 2016, Citicorp Trustee Company Limited, or Citicorp, in its capacity as the trustee in respect of the a series of bonds issued by PTIF, purportedly acting at the direction of the requisite majority of the holders of these bonds, filed a petition for the involuntary bankruptcy of PTIF in the Dutch District Court requesting that the Dutch District Court (1) order the bankruptcy of PTIF, and (2) declare the bankruptcy of PTIF a main insolvency proceeding within the meaning of Article 3.1 of the European Insolvency Regulation (EC no. 1346/2000)

On September 30, 2016, PTIF filed with the Dutch District Court a petition for a Dutch suspension of payments proceeding. On October 3, 2016, the Dutch District Court granted the request of PTIF for the commencement of suspension of payment proceedings.

The Oi Coop and PTIF suspension of payments proceedings were initiated in order to ensure compatibility in The Netherlands with the RJ Proceedings initiated by the RJ Debtors in Brazil. These suspension of payment proceedings provide Oi Coop and PTIF with a stay against creditor action in The Netherlands, including actions with respect to the petitions for the involuntary bankruptcy, to allow them to restructure their debts with the ultimate aim of satisfying their creditors. In connection with the granting of the requests for the commencement of suspension of payment proceedings, (1) each of Oi Coop and PTIF filed a draft of a composition with creditors plan (akkoord), or a composition plan, (2) the Dutch District Court appointed Mr. Berkenbosch as administrator of Oi Coop, and set May 18, 2017 as the date on which Oi Coop’s creditors would vote on its composition plan, and (3) the Dutch District Court appointed Mr. J.L.M. Groenewegen as administrator of PTIF, and set May 18, 2017 as the date on which PTIF’s creditors would vote on its composition plan.

On December 1, 2016, both Mr. Berkenbosch for Oi Coop and Mr. Groenewegen for PTIF6, 2019, we filed a petition with the Dutch DistrictRJ Court requesting that the Oi Coop suspensionjudicial supervision of payments proceedingsthe RJ Debtors not be terminated on February 5, 2020, the second anniversary of the Brazilian Confirmation Date, in order to allow us to continue to execute the RJ Plan and remain focused on our strategic transformation. Notwithstanding the conclusion of the restructuring of the RJ Debtor’s financial debt in accordance with the applicable terms and conditions set forth in the RJ Plan, we presented to the RJ Court circumstances related to the complexity inherent to the magnitude of the RJ Proceedings and the PTIF suspension of payments proceedings, respectively,ongoing reforms in the legal-regulatory environment, which we believe require additional measures yet to be withdrawn and advisingimplemented under the Dutch District Court to declare Oi Coop and PTIF bankrupt. Subsequently, on December 23, 2016, the IBCRJ Proceedings.

On February 27, 2020, we filed a petition with the Dutch DistrictRJ Court requesting that we be permitted to submit to our creditors for their consideration and deliberation at a new general creditors’ meeting a proposed amendment to the Oi Coop suspensionRJ Plan designed to achieve greater operational and financial flexibility for our company to continue with investments and the fulfillment of payments proceedingour strategic plan. At the new general creditors’ meeting, only creditors of the RJ Debtors that held credits and had voting rights at the time of the original GCM and who continued to hold an interest in the debt obligations or equity securities of the RJ Debtors on February 27, 2020 will be withdrawn and that Oi Coop be declared bankrupt. On January 4, 2017, Citicorp filed a petition with the Dutch District Court requesting that the PTIF suspension of payments proceeding be withdrawn and PTIF be declared bankrupt.

entitled to vote.

On February 2, 2017, following hearings to consider these requests on January 12, 2017,March 6, 2020, the Dutch District Court rendered decisions denying each of these requests.

On February 10, 2017, the IBC and Citicorp appealed the rulings of the Dutch District Court denying their respective requests to the Court of Appeal of Amsterdam, The Netherlands, or the Dutch Court of Appeal.

On April 19, 2017, the Dutch Court of Appealsgranted the appeals of the IBC and Citicorp, overturning the Dutch District Court decisions and ordering that thesuspension of payments proceedings in respect of Oi Coop and PTIF be converted into Dutchbankruptcy proceedings. The Dutch Court ofAppeals further appointed Mr. Berkenbosch as Oi Coop’s bankruptcy trustee in theNetherlands, and Mr. Groenewegen as PTIF’s bankruptcy trustee in the Netherlands.

On July 7, 2017, upon certain appeals of the decisions of the Dutch Court of Appeals, the Dutch SupremeRJ Court issued a decision affirminggranting our request to hold a new general creditors’ meeting to deliberate on a proposed amendment to the decisionsRJ Plan. The RJ Court required that:

the RJ Debtors must submit the proposed amendment to the RJ Plan to the RJ Court on or prior to September 8, 2020; and

the new general creditors’ meeting organized by the Judicial Administrator must take place within 60 days from the date of submission of the Dutchproposed amendment to the RJ Plan to the RJ Court by the RJ Debtors.

We intend to seek to amend the RJ Plan in order to facilitate asset sales contemplated by our strategic plan, including the potential sale of Appeals.

On April 10, 2018, PTIF deposited a draftour mobile business and the proposed sales of othernon-core assets. We continue to discuss the terms of the PTIF Composition Planproposed amendment with various constituencies of our company and can provide no assurances with respect to the Dutch Court and Oi Coop deposited a draftspecific terms of the Oi Coop Composition Plan with the Dutch Court. The PTIF Composition Plan and the Oi Coop Composition Plan each provide for the restructuring of the claims against PTIF and Oi Coop on substantially the same terms and conditions as the RJ Plan.

On April 10, 2018, Oi commenced a solicitation of votes of the holders of the seven series of bonds issued by PTIF in favor of a proposal to (1) approve extraordinary resolutions (a) releasing of Oi’s guarantee of the relevant series of bonds, and (b) instructing the trustee of such series of bonds to vote in favor of the PTIF Composition Plan and to provide a direction to the PTIF Bankruptcy Trustee in respect of its vote on behalf of PTIF on the Oi Coop Composition Plan; and (2) approve the PTIF Composition Plan.

Under the documents governing the bonds issued by PTIF, these actions may be taken at a meeting of holders of the applicable series of bonds at which at leasttwo-thirds of the principal amount of the applicable bonds are represented in person or by proxy. In the eventproposed amendment that quorum is not obtained at any such meeting, these actions may be taken at a meeting of holders of the applicable series of bonds at a second meeting called for the purpose at which at leastone-third of the principal amount of the applicable bonds are represented in person or by proxy. In either case, the proposed extraordinary resolution may be passed by the vote of not less than 75% of the principal amount of the applicable bonds represented in the meeting.

The voting deadline under this voting solicitation was April 27, 2018 for one of these series of bonds and April 30, 2018 for the other six series of bonds. At meetings of each of these series of bonds held on May 2, 2018, quorum was not achieved for any of these series of bonds. As a result, on May 3, 2018, Oi published notices to convene adjourned meetings of each of these series of bonds on May 17, 2018 and establishing a new voting deadline of May 14, 2018. Based on the votes received as of the second voting deadline, we believe that each of the extraordinary resolutions will be passed and that each of these series of bonds will vote to approve the PTIF Composition Plan.

A meeting of the creditors of PTIF has been scheduled on June 1, 2018 at which the creditors of PTIF will consider the PTIF Composition Plan and the votes solicited by Oi will be presented to the PTIF Bankruptcy Trustee. BasedRJ Court.

Preemptive Offering and Closing Under Commitment Agreement

As contemplated by Section 6 of the RJ Plan, on November 13, 2018, we commenced a preemptive offering of Common Shares that was registered with the SEC under the Securities Act under which holders of our Common Shares and Preferred Shares received 1.333630 transferable rights for each Common Share or Preferred Share held as of November 19, 2018. Each subscription right entitled its holder to subscribe to one Common Share at a subscription price of R$1.24 per Common Share. In addition, each holder of a subscription right was entitled to request the subscription for additional Common Shares, up to the total of 3,225,806,451 Common Shares that were offered in the preemptive offering less the total number of initial Common Shares.

The subscription rights expired on January 4, 2019. On January 16, 2019, we issued 1,530,457,356 Common Shares to holders of subscription rights that had exercised those subscription rights with respect to the initial Common Shares. On January 21, 2019, we issued 91,080,933 Common Shares to holders of subscription rights that had requested subscriptions for excess Common Shares. The proceeds of these subscriptions were R$2,011 million.

On January 25, 2019, we issued 1,604,268,162 Common Shares, representing the total number of Common Shares that were offered in the preemptive offering less the total number of initial Common Shares and excess Common Shares, to the Backstop Investors in a private placement under the terms of the RJ Plan and the Commitment Agreement for the aggregate amount of R$1,989 million. In addition, under the terms of the RJ Plan and the Commitment Agreement, on that date we issued 272,148,705 Common Shares in a private placement to the Backstop Investors and paid US$13 million to the Backstop Investors as compensation for their commitments under the Commitment Agreement.

Pharol Settlement Agreement

On January 8, 2019, Oi and its subsidiaries Telemar and PT Participações entered into a settlement agreement with Bratel and Pharol, or the Pharol Settlement Agreement, which provides, among other things, for the termination of all then-existing litigation involving the parties in Brazil and abroad.

Under the Pharol Settlement Agreement Oi was required to: (1) pay Bratel an amount in U.S. dollars corresponding to €25 million, which under the Pharol Settlement Agreement was used by Pharol for the subscription of 85,721,774 Common Shares issued by Oi in our preemptive offering of Common Shares; and (2) upon confirmation of the Pharol Settlement Agreement by the RJ Court, (a) transfer to Bratel 32,000,000 Common Shares and 1,800,000 Preferred Shares of Oi held in treasury, (b) pay Pharol the annual fees related to certain obligations assumed by Oi with respect to proceedings of Pharol in Portugal, and (c) in case of a sale of at least 50% of the shares of Unitel indirectly held by Oi, deposit into an escrow account an amount necessary to guarantee the payment of any potential liabilities of Pharol in tax proceedings whose chance of loss is assessed as possible or probable.

Under the Pharol Settlement Agreement, on February 8, 2019, the member designated by Oi was elected to Pharol’s board of directors.

On February 28, 2019, the RJ Court confirmed the Pharol Settlement Agreement by a decision published in the Official Gazette of the State of Rio de Janeiro on March 12, 2019. This decision became final on April 3, 2019.

During February 2019, we repurchased a total of 1,800,000 Preferred Shares over the B3 at prices ranging between R$1.42 and R$1.45 per Preferred Share, for an aggregate purchase price of R$2.6 million. These Preferred Shares were transferred to Pharol to satisfy the terms of the Pharol Settlement Agreement. Oi has satisfied the other terms of the Pharol Settlement Agreement applicable to our company and on April 4, 2019, all then-existing litigation involving the parties in Brazil and abroad was terminated.

Merger of Copart 4 with and into Telemar and Merger of Copart 5 with and into Oi

In January 2019, Copart 4 was merged with and into Telemar and in March 2019, Copart 5 was merged with and into Oi.

Sale of Interest in CVTelecom

On May 21, 2019, PT Ventures sold all of the shares that it owned of Cabo Verde Telecom, S.A., or CVTelecom, a provider of fixed-line and mobile services in the Cabo Verde Islands, representing 40% of CVTelecom’s share capital, to the National Social Security Institute (Instituto Nacional de Previdência Social) and state-owned company, ASA – National Airport and Aerial Security Company (ASA – Empresa Nacional de Aeroportos e Segurança Aérea, S.A.), for US$26 million. This sale generated a net gain of R$67 million.

In connection with the sale of the CVTelecom shares, PT Ventures entered into an agreement with the government of Cabo Verde for the definite termination of the arbitration proceedings pending before the International Centre for Settlement of Investment Disputes and the International Chamber of Commerce that had been filed by PT Ventures against the government of Cabo Verde in March 2015.

Adoption of Strategic Plan

OnJuly 16, 2019, we announced our plan to pursue strategic alternatives, with a focus on the resultsimprovement of our operational and financial performance with a sustainable business model, for the purpose of maximizing enterprise value, in the context of the voting solicitation,RJ process. We developed this plan in collaboration with a group of strategic advisors following an assessment of each of our business units focused on competitive advantages, effective capital allocation and anticipated funding needs to execute this plan.

The principal elements of this plan include:

accelerating our deployment of FTTH leveraging ournon-replicable fiber optic network to become the national leader in FTTH;

accelerating our wholesale operation to exploit the full potential of the unregulated market for wholesale transmission services utilizing our fiber optic network as we expectseek to become the leading provider of infrastructure in support of 5G services in Brazil;

increasing our focus on our information and communications technology solutions business;

leveraging our mobile network capacity by increasing our investment in 4G and 4.5G services using our available 1.8 GHz spectrum and increasing our marketing efforts focused on high-value post-paid customers to increase revenue of our mobile services;

exploring strategic alternatives with respect to our mobile business to maximize shareholder value;

implementing a sustainable program of cost reductions based on opportunities identified by our management in our sales and marketing, organizational processes, information technology, procurement and network operations activities;

divestingnon-core assets, including communications towers, data centers, our African investments, certain real estate and othernon-strategic assets, as part of our efforts to finance our capital expenditure plans.

Sale of PT Ventures

On January 24, 2020, Africatel sold and transferred 100% of the share capital of PT Ventures to Sonangol for an aggregate purchase price of US$1 billion, of which US$61 million was paid to Africatel prior to the transfer of the shares, and Sonangol paid US$699 million of the purchase price in cash on the closing date. The remaining US$240 million of the purchase price is to be paid to Africatel by Sonangol by July 31, 2020, with a guaranteed minimum monthly payment of US$40 million beginning in February 2020 and we have received the minimum monthly payments due in February and March 2020. Payment of the remaining purchase price is fully guaranteed by a letter of credit. Pursuant to the Pharol Settlement Agreement, we deposited 34 million euros of the proceeds of this sale in an escrow account to cover losses relating to certain tax proceedings against Pharol.

The principal assets of PT Ventures included (1) a 25% stake in Unitel, (2) a 40% stake in Multitel Serviços de Telecomunicações Lda., (3) rights to dividends previously declared by Unitel, but not received by PT Ventures, and (4) all rights arising from a final award in the amount of approximately US$659 million in an arbitration proceeding initiated by PT Ventures against the other Unitel shareholders.

Sale of Botafogo Property

On February 21, 2020, we sold our property at Rua General Polidoro nº 99, Botafogo, Rio de Janeiro, to Alianza Gestão de Recursos Ltda. for R$120.5 million.

Market Sounding Regarding Mobile Business

During the first quarter of 2020, our financial advisor, Bank of America Merrill Lynch, conducted a market sounding process seeking to gauge the interest of a variety of strategic investors in the acquisition of our mobile business. The goal of the market sounding process was to assist us in identifying opportunities relating to our mobile business, and to enable us to make a preliminary assessment regarding the creation of value arising out of a potential sale of our mobile business.

In March 2020, Bank of America Merrill Lynch received manifestations of interest from several of these investors. We continue to analyze these manifestations of interest, and are engaging is discussions with certain of these investors regarding due diligence matters. However, we have not entered into any binding agreement with respect to any proposed sale of our mobile business and cannot do so without approval of the RJ Court. Although we may engage in negotiations with certain of these investors to discuss the terms under which these investors would be willing to make a binding proposal, any binding proposals would be required to be submitted pursuant to a process supervised by the RJ Court following an amendment to the RJ Plan to include the process necessary to solicit such binding proposals.

There can be no assurance that the creditorsRJ Plan will be amended in a manner necessary to facilitate the potential sale of PTIF will approveour mobile business, that a process to solicit binding proposals supervised by the PTIF Composition Plan, however we cannot assure you that procedural matters will not be raised at this meeting of creditors thatRJ Court will result in our receiving proposals containing terms and conditions, including the failurepurchase price, that will be satisfactory to our company, that we will be able to fulfill the conditions included in any binding proposal, or the timing of the creditors to approve the PTIF Composition Plan.completion of any potential sale of our mobile business.

If the PTIF Composition Plan is approved at the meeting of the creditors of PTIF, we expect that the Dutch Court will schedule a hearing on prior to June 15, 2018 to rule on the homologation of the PTIF Composition Plan. Although we expect that the Dutch Court will homologate the PTIF Composition Plan at that hearing, we cannot assure you that procedural matters will not be raised at this hearing that will result in the failure of the Dutch Court to homologate the PTIF Composition Plan. If the PTIF Composition Plan is homologated, the PTIF Composition Plan will be given full force and effect in each member state of the European Union.

On April 10, 2018, Oi commenced a solicitation of votes of the holders of the two series of bonds issued by Oi Coop in favor of the Oi Composition Plan. The voting deadline under this voting solicitation was May 15, 2018. As of the voting deadline, the tabulation is in the process of being finalized.

A meeting of the creditors of Oi Coop has been scheduled on June 1, 2018 at which the creditors of Oi Coop will consider the Oi Coop Composition Plan and the votes solicited by Oi will be presented to the Oi Coop Bankruptcy Trustee and the PTIF Bankruptcy Trustee is expected to vote the claim represented by an intercompany loan made by PTIF to Oi Coop. Based on the preliminary results of the voting solicitation, if the extraordinary resolutions of the PTIF bonds are passed by all series of PTIF bonds instructing the PTIF Bankruptcy Trustee to vote the claim represented by an intercompany loan made by PTIF to Oi Coop in favor of the Oi Coop Composition Plan, we expect that the creditors of Oi Coop will approve the Oi Coop Composition Plan, however we cannot assure you that procedural matters will not be raised at this meeting of creditors that will result in the failure of the creditors to approve the Oi Coop Composition Plan. If the extraordinary resolutions of the PTIF bonds are not passed by all series of PTIF bonds, we cannot assure you as to how the PTIF Bankruptcy Trustee will vote the claim represented by an intercompany loan made by PTIF to Oi Coop, and if the PTIF Bankruptcy Trustee vote this claim against approval of the Oi Coop Composition Plan, we expect the Oi Coop Composition Plan will not be approved.

If the Oi Coop Composition Plan is approved at the meeting of the creditors of Oi Coop, we expect that the Dutch Court will schedule a hearing on prior to June 15, 2018 to rule on the homologation of the Oi Coop Composition Plan. Although we expect that the Dutch Court will homologate the Oi Coop Composition Plan at that hearing, we cannot assure you that procedural matters will not be raised at this hearing that will result in the failure of the Dutch Court to homologate the Oi Coop Composition Plan. If the Oi Coop Composition Plan is homologated, the Oi Coop Composition Plan will be given full force and effect in each member state of the European Union.

Changes to the Membership of Oi’s Board of Directors and Board of Executive Officers

Since January 1, 2016,2019, there have been numerousseveral changes to the composition of Oi’s board of directors and board of executive officers. Prior to the filing of our request for judicial organization on June 20, 2016:

On June 1, 2016, Fernando Marques dos Santos resigned as an alternate member of Oi’s board of directors.

On June 10, 2016, (1) Bayard De Paoli Gontijo resigned as Oi’s chief executive officer, and Oi’s board of directors elected Marco Norci Schroeder as Oi’s chief executive officer, and (2) Robin Bienenstock resigned as a member of Oi’s board of directors and her alternate, Marcos Grodetzky, assumed her position as a member of Oi’s board of directors.

On June 18, 2016, Luiz Antonio do Souto Gonçalves resigned as a member of Oi’s board of directors and his alternate, Joaquim Dias de Castro, assumed his position as a member of Oi’s board of directors; Joaquim Dias de Castro resigned as a member of Oi’s board of directors on June 22, 2016.

Shortly following our request for judicial organization, on July 4, 2016, Marten Pieters resigned as a member of Oi’s board of directors and his alternate, Pedro Zanurtu Gubert Morais Leitao, assumed his position as a member of Oi’s board of directors.

On July 7, 2016, one of Oi’s shareholders, Societé Mondiale Fundo de Investimento em Ações, or Société Mondiale, requested that Oi’s board of directors convene an extraordinary general shareholders meeting within the following eight days meeting to deliberate, among other things, (1) the dismissal of five of the members of Oi’s board of directors that were affiliated with another of Oi’s then-shareholder, Bratel B.V., and their respective alternate members, (2) the dismissal of one independent member of Oi’s board of directors, and (3) the election of new members and alternate members of Oi’s board of directors to replace the dismissed members and to fill existing vacancies on Oi’s board of directors. On July 8, 2016, Pedro Guimarães e Melo de Oliveira Guterres resigned as an alternate member of Oi’s board of directors. On July 14, 2016, Société Mondiale informed us that it extended the deadline for this extraordinary general shareholders meeting until July 22, 2016.

On July 14, 2016, the RJ Court granted a request made by ANATEL that the RJ Court determine that prior approval from ANATEL is required for, among other things, the possible transfer of Oi’s corporate control, including the replacement of Oi’s board of directors. On July 22, 2016, Oi’s board of directors determined that, in light of the ruling of the RJ Court, it should not resolve upon Société Mondiale’s request to call an extraordinary general shareholders’ meeting prior to receiving a ruling of the RJ Court on the timeliness and propriety of the request to call such meeting.

On July 29, 2016, Société Mondiale requested that Oi’s board of directors convene an extraordinary general shareholders meeting within the following eight days meeting to deliberate, among other things, bringing lawsuits on behalf of the company against various parties, including certain members of Oi’s board of directors, in relation to our acquisition of PT Portugal SGPS S.A., or PT Portugal, in May 2014. On August 3, 2016, Oi’s board of directors determined that because any action taken at the meeting to bring actions against Oi’s management would imply a potential change of Oi’s board of directors as a result of Brazilian law requirements that members of Oi’s board of directors or board of executive officers be replaced upon the commencement of such action, the requested deliberations would produce the same effects as those contained in Société Mondiale’s previous request to convene an extraordinary general shareholders meeting, and Oi’s board of directors similarly should not resolve upon Société Mondiale’s request to call an extraordinary general shareholders’ meeting prior to receiving a ruling of the RJ Court on the timeliness and propriety of the request to call such meeting.

On August 10, 2016, Société Mondiale published a call notice with respect to the extraordinary general shareholders meeting that it had requested, setting the date for such meeting as September 8, 2016. On August 12, 2016, Oi’s board of directors elected Marcos Duarte Santos and2019, Ricardo Reisen de Pinho as members of Oi’s board of directors to fill vacancies on Oi’s board of directors.

On September 2, 2016, the RJ Court suspended the extraordinary general shareholders meeting called by Société Mondiale for September 8, 2016 and determined that Bratel B.V. and Société Mondiale should carry out a mediation proceeding to be concluded within the following 20 days.

On September 9, 2016, Marcos Grodetzky resigned as a member of Oi’s board of directors. On September 12, 2016, Flavio Nicolay Guimarães resigned as Oi’s chief financial officer and investor relations officer, and Oi’s board of directors elected Ricardo Malavazi Martins as Oi’s chief financial officer. In connection with this election, Ricardo Malavazi Martins resigned as a member of Oi’s board of directors.

On September 13, 2016, Bratel B.V. and Société Mondiale announced that they had reached an agreement resolving a dispute between these shareholders regarding an extraordinary general shareholders’ meeting that Société Mondiale had called for September 8, 2016. In accordance with their agreement, Société Mondiale requested that the chairman of Oi’s board of directors cancel the extraordinary general shareholders’ meetings.

On September 14, 2016, Oi’s board of directors, in a meeting authorized by the RJ Court, elected Hélio Calixto da Costa and Demian Fiocca as members of Oi’s board of directors, and elected Nelson Sequeiros Rodriguez Tanure as alternate member of Oi’s board of directors to Hélio Calixto da Costa, Blener Braga Cardoso Mayhew as alternate member of Oi’s board of directors to Demian Fiocca, Nelson de Queiroz Sequeiros Tanure as alternate member of Oi’s board of directors to Marcos Duarte Santos, Pedro Grossi Junior as alternate member of Oi’s board of directors to Ricardo Reisen de Pinho, Luís Manuel da Costa de Sousa de Macedo as alternate member of Oi’s board of directors to João Manuel Pisco de Castro, and José Manuel Melo da Silva as alternate member of Oi’s board of directors to Pedro Zañartu Gubert Morais Leitão.

On November 8, 2016, ANATEL issued an order in which it, among other things, (1) suspended the exercise of voting and veto rights by the members of Oi’s board of directors appointed by Société Mondiale, (2) prohibited the participation of members of Oi’s board of directors appointed by Societé Mondiale in Oi’s board of directors, and (3) ordered Oi to notify the Superintendence of Competition of ANATEL of the dates of meetings of Oi’s board of directors so that it could send a representative to attend such meetings;

On January 6, 2017, ANATEL completed its prior approval process as ordered by the RJ Court on July 14, 2016, with respect to the members and alternate members of20, 2019, Oi’s board of directors elected on September 14, 2016 and determined (1)Rodrigo Modesto de Abreu to grant prior approval for the effective entry to Oi’sserve as a member of our board of directors for Hélio Calixto da Costaexecutive officers, without specific designation, to act as our chief operating officer, and Demian Fiocca as members of Oi’s board of directors and Nelson Sequeiros Rodriguez Tanure, Blener Braga Cardoso Mayhew, Luís Manuel da Costa de Sousa de Macedo, and José Manuel Melo da Silva as alternate members of Oi’s board of directors, (2) to deny prior approval for the effective entry to Oi’s board of directors for Nelson de Queiroz Sequeiros Tanure and Pedro Grossi Junior, and (3) to require that any modifications to Oi’s board of directors, including any modifications that concern alternate members of Oi’s board of directors, be submitted to ANATEL for the prior approval for as long as the RJ Proceedings is underway.

During the following months:

On March 7, 2017, Rafael Luis Mora FunesMr. Abreu resigned as a member of Oi’sour board of directors and his alternate, João do Passo Vicente Ribeiro, assumed his position as a member of Oi’s board of directors.

On March 28, 2017, Nuno Rocha dos Santos de Almeida e Vasconcellos resigned as an alternate member of Oi’s board of directors.

On May 24, 2017, Oi’s board of directors appointedOctober 31, 2019, Carlos Augusto Machado Pereira de Almeida Brandão as a member of Oi’s board of executive officers without specific designation.

On June 21, 2017, Oi’s board of directors elected Marcio Guedes Pereira Junior as alternate member of Oi’s board of directors to Jose Mauro Mettrau Carneiro da Cunha, and William Connel Steers as alternate member of Oi’s board of directors to André Cardoso de Mendes Navarro. Although the effectiveness of these elections had been conditioned on the prior approval of ANATEL, ANATEL never decided on this matter, which was superseded by ANATEL’s approval on January 15, 2018 of Oi’s transitional board of directors appointed pursuant to the RJ Plan. For more information about Oi’s transitional board of directors, see “Item 6. Directors, Senior Managers and Employees—Board of Directors.”

On September 19, 2017, Oi’s board of directors elected Francisco Marques da Cruz Vieira da Cruz as alternate member of Oi’s board of directors to João do Passo Vicente Ribeiro. Although the effectiveness of these elections had been conditioned on the prior approval of ANATEL, ANATEL never decided on this matter, which was superseded by ANATEL’s approval on January 15, 2018 of Oi’s transitional board of directors appointed pursuant to the RJ Plan. For more information about Oi’s transitional board of directors, see “Item 6. Directors, Senior Managers and Employees—Board of Directors.”

On October 2, 2017, Ricardo Malavazi Martins resigned as Oi’sour chief financial officer and investor relations officer and Eurico de Jesus Teles Neto resigned as our chief legal officer. On the same date, Oi’s board of directors elected Carlos Augusto Machado Pereira de Almeida BrandãoCamille Loyo Faria to serve as interimour chief financial officer and investor relations officer and elected Antonio Reinaldo Rabelo Filho to serve as our chief legal officer.

On November 3, 2017, Oi’s board of directors appointed two of its members, Hélio Calixto da Costa and João do Passo Vicente Ribeiro, as members of Oi’s board of executive officers without specific designation. On November 17, 2017, the RJ Court ordered that Hélio Calixto da Costa and João do Passo Vicente Ribeiro refrain from interfering in matters related to RJ Proceedings, as well as the negotiation and preparation of the judicial reorganization plan for the RJ Debtors, without prejudice to the regular exercise of their other operational duties in the direction of our company.

On November 24, 2017, Marco Norci Schroeder resigned as Oi’s chief executive officer, and Oi’s board of directors electedJanuary 31, 2020, Eurico Dede Jesus Teles Neto to serveresigned as interimour chief executive officer. On November 27, 2017, Oi’s board of directors elected Eurico De Jesus Teles Neto to serve as chief executive officer in addition to his position as chief legal officer.

Pursuant to the RJ Plan, as from the date of the approval of the RJ Plan on December 20, 2017 until the election of Oi’s new board of directors in accordance with the RJ Plan, which is required to occur within 45 business days following the conclusion of the Qualified Recovery as part of the recovery of certain holders of bonds issued by Oi, Oi Coop and PTIF under the RJ Plan as further described under “Item 5. Operating and Financial Review and Prospects—Liabilities Subject to Compromise—Loans and Financing—Fixed Rate Notes—Qualified Recovery,” Oi has and will have a transitional board of directors composed of nine members set forth in the RJ Plan, each of whom will serve without an alternate member. As a result, on December 20, 2017, (1) João do Passo Vicente Ribeiro, André Cardoso de MenezesNavarro, Thomas Cornelius Azevedo Reichenheim, João Manuel Pisco de Castro and Demian Fiocca and each alternate member of Oi’s board of directors were removed from Oi’s board of directors, and (2) Marcos Rocha, Eleazar de Carvalho Filho, and Marcos Grodetzky were installed as members of Oi’s board of directors. The effectiveness of the installation of Marcos Rocha, Eleazar de Carvalho Filho, and Marcos Grodetzky as members of Oi’s board of directors was conditioned on the prior approval of ANATEL, which was granted on January 15, 2018.

On December 28, 2017, one of Oi’s shareholders, Bratel S.à r.l, requested that Oi’s board of directors convene an extraordinary general shareholders’ meeting within eight days to deliberate on, among other things, bringing a lawsuit on behalf of Oi against members of Oi’s board of directors and board of executive officers in relation to the approval of the RJ Plan by the GCM. We submitted this request to the RJ Court for its decision on the legality and convenience of convening and holding the requested extraordinary general shareholders’’ meeting.

On January 8, 2018, Bratel S.à r.l published its proposal for deliberation at its requested extraordinary general shareholders’ meeting and scheduled such meeting for February 7, 2018. In its January 8, 2018 decision ratifying and confirming the RJ Plan, the RJ Court had stated that the amendments to Oi’s bylaws that were approved in the RJ Plan precluded the extraordinary shareholders meeting. On February 5, 2018, the RJ Court rejected Bratel S.à r.l’s request to partially reconsider this portion of its decision.

On February 7, 2018, Bratel S.à r.l purported to convene an extraordinary general shareholders’ meeting and elect members of Oi’s board of directors. On that date, the RJ Court declared invalid and ineffective anyout-of-court deliberation that undermined matters approved by the RJ Plan. On February 8, 2018, the RJ Court granted interlocutory relief to Oi’s denying the effectiveness of all resolutions taken at the purported extraordinary general shareholders’ meeting.

On March 7, 2018, the RJ Court suspended the voting rights of the certain shareholders of Oi that participated in the purported extraordinary general shareholders’ meeting held on February 7, 2018, including Bratel S.à r.l and Société Mondiale, and ordered the removal of the members of Oi’s board of directors that had been elected/indicated by such shareholders them the completion of the Capitalization of Credits Capital Increase as part of the RJ Plan. As a result, Luis Maria Viana Palha da Silva, Pedro Zañartu Gubert Morais Leitão and Hélio Calixto da Costa were temporarily removed as members of Oi’s board of directors effective on March 7, 2018. Hélio Calixto da Costa also resigned as a member of Oi’s board of executive officers. The judicial decision also ordered the subpoena of the current executive officers of Oi and the shareholders whose voting rights were suspended, to express their interest in establishing a mediation proceeding. Oi (on behalf of itself and its executive officer), Bratel S.à r.l and Société Mondiale have manifested their interest in a mediation. Oi filed a petition stating that, since Société Mondiale has sold its shares and is no longer a shareholder of Oi, it should not be a part of the mediation. Despite Oi’s position, the RJ Court issued a decision ordering the mediation to be initiated.

In addition, on March 7, 2018, Oi’s board of directors elected Carlos Augusto Machado Pereira de Almeida Brandão to serve as chief financial officer and investor relations officer; he had previously been serving in this position on an interim basis.

Pursuant to the RJ Plan, Oi was required to engage a human resources consultant to assist with the selection of an operating officer. This process concluded on March 23, 2018 with the election by Oi’s board of directors of José Claudio Moreira Gonçalves to serve on Oi’s board of executive officers as Oi’s Chief Operating Officer. In addition, on thatsame date, Oi’s board of directors elected Bernardo Kos WinikRodrigo Modesto de Abreu to serve as our chief executive officer.

On March 4, 2020, Oi’s board of executive officers anddirectors appointed Claudia Quintella Woods to fill one of the newly created position of Chief Commercial Officer.

On March 7, 2017, João do Passo Vicente Ribeiro resigned as a member ofvacancies on Oi’s board of executive officers.directors, and on March 13, 2020, Oi’s board of directors appointed Armando Lins Netto to fill the remaining vacancy on Oi’s board of directors. The investiture of Mr. Armando Lins Netto is conditioned upon the prior assessment of ANATEL.

For information about the current members of Oi’s board of directors and board of executive officers, see “Item 6. Directors, Senior Management and Employees.”

SettlementIssuance of Africatel Arbitration SaleOi Mobile Debentures

In February 2020, an investor subscribed to an aggregate amount of InterestR$2,500 million of Oi Mobile’snon-convertible secured debentures. These debentures are guaranteed by Oi and Telemar and are secured by a pledge of cash flows from our receivables in MTC

On June 16, 2016,an amount up to R$200 million per month and a first-priority lien on our wholly-owned subsidiaries PT Participaçõesright to use mobile frequencies. These debentures mature in January 2022 in the event that we raise more than R$5 billion from our divestments by July 31, 2020, and Africatel GmbH & Co. KG, or Africatel KG, and our 75%-owned subsidiary Africatel Holdings B.V., or Africatel BV, entered intowill amortize at a seriesrate of agreementsR$100 million per month beginning in August 2020 through January 2022 in the event that we do not achieve this divestment target. These debentures bear PIK interest, capitalized monthly, through January 2021 at a rate of 12.66% per annum based on the daily U.S. dollar equivalent principal amount determined in accordance with Samba Luxco S.à r. l., or Samba Luxco, an affiliate of Helios Investors L.P.the daily exchange rate between the U.S. dollar and the owner of the remaining 25% of Africatel BV, with the primary purpose of settling the arbitral proceedings commenced in the International Court of Arbitration of the International Chamber of Commerce against Africatel KG in November 2014. Samba Luxco brought these proceedings in an effort to enforce a put right under a shareholders agreement between Samba Luxco and Africatel KG with respect to their holdings in Africatel BV, which we refer to as the Africatel shareholders agreement, that Samba Luxco claimed that it was entitled to exercise as a result of our acquisition of PT Portugal in May 2014.

The agreements entered into on June 16, 2016 included an amendment to the Africatel shareholders agreement and a Settlement and Share Exchange Agreement, which we refer to as the Settlement Agreement, under which Samba Luxco agreed, upon the implementation of the Settlement Agreement: (1) to terminate the ongoing arbitration proceeding and release our subsidiaries from all past and present claims related to alleged breaches of the Africatel shareholders agreement asserted in the arbitration proceeding, (2) to waive certain approval rights it had under the Africatel shareholders agreement, and (3) to transfer 11,000 shares of Africatel BV to Africatel BV, resulting in a decline of Samba Luxco’s stake in Africatel BV from 25% to 14%. In exchange, Africatel BV agreed to transfer to Samba Luxco its stake in the capital of Mobile Telecommunications Limited, a the telecommunications operator in Namibia, or MTC, which represented approximately 34% of the share capital of MTC.

On January 31, 2017, the transactions provided for in the Settlement Agreement were completed. As a result, Samba Luxco reduced its stake in Africatel BV to 14,000 shares and Africatel BV transferred to Samba Luxco its stake in MTC. On March 29, 2017, Africatel KG and Samba Luxco adopted a shareholders’ resolution under which the 11,000 Africatel BV shares that Samba Luxco had transferred to Africatel BV were cancelled and an additional 1,791 Africatel BV shares held by Samba Luxco were cancelled, as a result the stakes of Africatel KG and Samba Luxco in Africatel BV are 86% and 14%, respectively.

Acquisition of A.R.M.

We had entered into a services agreement with A.R.M. Engenharia Ltda., or A.R.M. Engenharia, in October 2012 for installation, operation and corrective and preventive maintenance in connection with our external plant and associated equipment, public telephones, and fiber optic and data communication networks (including broadband access services) in the States of Maranhão, Piauí, Ceará, Rio Grande do Norte, Paraíba, Pernambuco, Alagoas, Sergipe, Bahia, Amazonas, Roraima, Pará, Amapá, Rio Grande do Sul, Paraná and Santa Catarina.

In April and May 2016, we acquired A.R.M. Engenharia’s operations in the States of Rio Grande do Sul, Santa Catarina and ParanáBrazilianreal, and we are managing those operations through our subsidiary Serede Serviços de Rede S.A., or Serede. Alsointerest at a rate of 13.61% per annum, payable in May 2016, we entered into an agreement with the shareholders of A.R.M. Engenharia to acquire the totality of the shares issued by A.R.M Engenharia. The transaction was concluded on June 27, 2016, after satisfaction of the conditions precedent provided in contract, common in transactions of the same nature, including the conclusion of legal and financial audit at A.R.M. Engenharia and the obtainment of approval by the Administrative Council for Economic Defense (CADE—Conselho Administrativo para Defesa Econômica). On the same date, the corporate name of A.R.M. Engenharia was changed to Rede Conecta – Serviços de Rede S.A., or Rede Conecta.

For more information about our network maintenance agreements with Serede and Rede Conecta, see “Item 4. Information on the Company—Network and Facilities—Network Maintenance.”cash, thereafter.

Corporate Structure

The following chart presents ourOi’s corporate structure and principal operating subsidiaries as of May 10, 2018.April 24, 2020. For a complete list of our subsidiaries, see Exhibit 8.01 to this annual report.

 

LOGOLOGO

(1)Oi directly and indirectly owns 100% of equity stock of Serede Serviços de Rede S.A., as follows: 81.43% is held directly by Telemar and 18.57% is held directly by Oi.
(2)Oi indirectly holds 100% of the equity stock of Brasil Telecom Comunicaçāo Multimedia Ltda., as follows: 99.99% is held directly by Oi Mobile and 0.01% is held directly by Telemar.
(3)Oi indirectly holds 86% of the equity stock of Africatel Holdings B.V., through its wholly-owned subsidiary Africatel GmbH & Co KG. Samba Luxco S.à r.l. holds the remaining 14% of the equity stock of Africatel Holdings B.V.
(4)Oi indirectly holds 100% of the equity stock of Paggo Acquirer Gestão de Meios de Pagamentos Ltda., as follows: 99.99% is held directly by Paggo Empreendimentos S.A. and 0.01% is held directly by Oi Mobile.

Operations in Brazil

We provide the following services:

fixed-line telecommunications services in Regions I and II of Brazil;

long-distance telecommunications services throughout Brazil;

mobile telecommunications services in Regions I, II and III of Brazil;

data transmission services throughout Brazil; and

direct to home (DTH) satellite television services throughout Brazil.

In addition, we have authorizations to provide fixed-line local telecommunications services in Region III.

Region I consists of 16 Brazilian states located in the northeastern and part of the northern and southeastern regions. Region I covers an area of approximately 5.4 million square kilometers, which represents approximately 64% of the country’s total land area and accounted for 31.2% of Brazil’s GDP in 2016. The population of Region I was 112.9 million as of 2016, which represented 54.3% of the total population of Brazil as of that date. In 2016, GDP per capita in Region I was approximately R$19,055, varying from R$11,366 in the State of Maranhão to R$39,827 in the State of Rio de Janeiro.

Region II consists of the Federal District and nine Brazilian states located in the western, central and southern regions. Region II covers an area of approximately 2.8 million square kilometers, which represents approximately 33.5% of the country’s total land area and accounted for approximately 26.1% of Brazil’s GDP in 2016. The population of Region II was 49.7 million as of 2016, which represented 23.9% of the total population of Brazil as of that date. In 2016, GDP per capita in Region II was approximately R$32,545, varying from R$16,953 in the State of Acre to R$73,971 in the Federal District.

Region III consists of the State of São Paulo. Region III covers an area of approximately 248,000 square kilometers, which represents approximately 2.9% of the country’s total land area and accounted for approximately 32.4% of Brazil’s GDP in 2016. The population of Region III was 45.1 million as of 2016, which represented 21.7% of the total population of Brazil as of that date. In 2016, GDP per capita in Region III was approximately R$43,695.

The following table sets forth key economic data, compiled by IBGE, for the Federal District and each of the Brazilian states.

State

  Population
(in millions)
(2016)
   Population
per Square
Kilometer (2016)
   % of GDP
(2016)
   GDP per Capita
(in
reais) (2016)
 

Region I:

        

Rio de Janeiro

   16.7    365.23    11.0    39,826.95 

Minas Gerais

   21.1    33.41    8.7    24,884.94 

Bahia

   15.3    24.82    4.1    16,115.89 

Pernambuco

   9.5    89.62    2.6    16,795.34 

Espírito Santo

   4.0    76.25    2.0    30,627.45 

Pará

   8.4    6.07    2.2    16,009.98 

Ceará

   9.0    56.76    2.2    14,669.14 

Amazonas

   4.1    2.23    1.4    21,978.95 

Maranhão

   7.0    19.81    1.3    11,366.23 

Rio Grande do Norte

   3.5    59.99    1.0    16,631.86 

Paraíba

   4.0    66.7    0.9    14,133.32 

Alagoas

   3.4    112.33    0.8    13,877.53 

Sergipe

   2.3    94.36    0.6    17,189.28 

Piauí

   3.2    12.4    0.7    12,218.51 

Amapá

   0.8    4.69    0.2    18,079.54 

Roraima

   0.5    2.01    0.2    20,476.71 
  

 

 

     

 

 

   

Subtotal

   112.9      39.9   
  

 

 

     

 

 

   

Region II:

        

Rio Grande do Sul

   11.3    37.96    6.4    33,960.36 

Paraná

   11.3    52.4    6.3    33,768.62 

Santa Catarina

   7.0    65.27    4.2    36,525.28 

Goiás

   6.8    17.65    2.9    26,265.32 

Mato Grosso

   3.3    3.36    1.8    32,894.96 

Federal District

   3.0    444.66    3.6    73,971.05 

State

  Population
(in millions)
(2016)
   Population
per Square
Kilometer (2016)
   % of GDP
(2016)
   GDP per Capita
(in 
reais) (2016)
 

Mato Grosso do Sul

   2.7    6.86    1.4    31,337.22 

Rondônia

   1.8    6.58    0.6    20,677.95 

Tocantins

   1.6    4.98    0.5    19,094.16 

Acre

   0.8    4.47    0.2    16,953.46 
  

 

 

     

 

 

   

Subtotal

   49.7      27.9   
  

 

 

     

 

 

   

Region III:

        

São Paulo

   45.1    166.23    32.4    43,694.68 
  

 

 

     

 

 

   

Subtotal

   45.1      32.4   
  

 

 

     

 

 

   

Total

   207.7      100.0   
  

 

 

     

 

 

   

Source:IBGE.

Set forth below is a map of Brazil showing the areas in Region I, Region II and Region III.

LOGO

Our business, financial condition, results of operations and prospects depend in part on the performance of the Brazilian economy. See “Item 3. Key Information—Risk Factors—Risks Relating to Brazil.”

Our Services

We provide a variety of telecommunications services to the residential market, the personal mobility market and the B2B markets throughout Brazil.

Convergent Services

Recent figures show that bundled offerings build customer loyalty and serve to reduce churn rates as compared to standalone services. For example, during the year ended December 31, 2017, the average customer churn rate of customers who purchased ourOi Total Residencial triple-play residential bundle that combines fixed-line voice, broadband data andPay-TV was 36.6% lower than the churn rate recorded for customers who purchased our standalone residential fixed-line voice offering. Certain bundles offer incentives such as free installation of fixed-line and broadband services, free modem andWi-Fi and access to certain smartphone applications free of charge. We believe that a bundle that contains more services can be more appealing to a customer than, for example, standalone broadband services at faster speeds. Both Claro and Telefônica Brasil offer broadband services at higher speeds than us. By developing unique, multi-product bundles with joint installation, integrated billing and unified customer service, we set ourselves apart from other service providers. We believe that being at the forefront of multi-product offerings allows us to remain competitive, maintain our customers’ loyalty and provide higher-value services.

Oi Total

In 2015, we launchedOi Total, a bundle designed to increase our market penetration and profitability by attracting new customers and offering a higher number of servicers per user.Oi Total embodies our convergence strategy, bringing a unique, complete and convenient experience for our customers by offering a single sale, joint installation, integrated billing in a single bill, and unified customer service. The integrated processes ofOi Total have allowed us to generate greater operational efficiencies, thereby reducing our operating costs. By December 31, 2015,Oi Total had been launched in 13 Brazilian states (Espírito Santo, Goiás, Mato Grosso do Sul, Mato Grosso, Acre, Amazonas, Rondônia, Roraima, Tocantins, Rio Grande do Norte, Sergipe, Santa Catarina and Ceará) and the Federal District. In March 2016, we launchedOi Total in the remaining Brazilian states where we offer fixed-line services. As of December 31, 2017 and 2016, 22.9% and 9.0%, respectively, of our fixed-line customers subscribed to one of the plans in ourOi Total portfolio.

OurOi Total portfolio consists of:following services:

 

  Oi Total Soluçã

Residential Services throughout Brazil (other than in the State of São Completa, our quadruple-play bundle that combinesPaulo) consisting of local and long-distance fixed-line voice services, broadband data,services andPay-TV and mobile voice and data services including (1) unlimited local and domestic long-distance calls from one fixed line and one mobile device to any fixed line or mobile device in Brazil, (2) between 10 Mbps and 35 Mbps of broadband data through VDSL, (3) between 2GB and 10 GB of 4G mobile data and up to 10 GB of lower speed mobile data, (4) between 125 and 200 channels ofPay-TV, including between 27 and 75 high-definition, or HD, channels and (5) an extensiveon-demand movie, TV and internet content that is available free of charge for streaming anytime, anywhere throughunder ourOi PlayTV brand, primarily through direct to home, or DTH (a satellite technology), our content platform. In addition, allOi Total Solução Completacustomers receive access to ourWi-Fi access points.which we offer throughout Brazil;

 

Oi Total Conectado, ourtriple-pay bundle that combines fixed-line voice, broadband data and mobile voice and data services, including all of the features of theOi Total Solução Completa plans except forPay-TV.

Personal Mobility Services throughout Brazil consisting of mobile voice and data telecommunications services as well as value-added services; and

 

Oi Total Residencial, our residential bundle that combines fixed-line voice, broadband data andPay-TV, including all of the features of theOi Total Solução Completa plans except for mobile voice and data services.

B2B Services throughout Brazil consisting of our fixed-line and mobile voice and data telecommunications services, broadband services andPay-TV services, which are marketed and delivered to SME, corporate and governmental customers, as well as interconnection services, wholesale network usage services and traffic transportation services, which are primarily marketed and delivered to corporate customers (including other telecommunications providers).

Oi Total TV + Fixo, a bundle that combines fixed-line voice andPay-TV, including unlimited local and domestic long-distance calls from one fixed line to any fixed-line telephone in Brazil and between 125 and 200 channels ofPay-TV, including between 27 and 75 HD channels and a range ofOi Playcontent.Oi Total TV + Fixoplans include the option to add mobile voice services.

Oi Total Play, a bundle that combines fixed-line voice and broadband data, including unlimited local and domestic long-distance calls from one fixed line to any fixed-line telephone in Brazil, up to 35 Mbps of broadband data through VDSL and a range ofOi Playcontent. We launchedOi Total Play in 2017.Oi Total Play is a pioneer in the Brazilian market, since it provides video content that can be accessed by various devices, using theOi Playplatform, without the need to subscribe for aPay-TV package.

Residential Services

Our primary services to the residential market are fixed-line voice, broadband data andPay-TV services. We offer theseour residential services on an a la carte basis and as bundles, including bundles with other services including our mobile voice services and our mobile data communications services.services, as well as on an a la carte basis. In the Residential Services business, we view the household, rather than an individual, as our customer, and our offerings, particularly our bundled offerings, are designed to meet the needs of the household as a whole.

As of December 31, 2017, our Residential Services segment recorded 15,885 thousand RGUs, as follows: 9,233 thousand fixed lines in service; 5,156 thousand broadband RGUs; and 1,496 thousandPay-TV RGUs. As of December 31, 2016, our Residential Services segment recorded 16,425 thousand RGUs, as follows: 9,947 thousand fixed lines in service; 5,188 thousand broadband RGUs; and 1,290 thousandPay-TV RGUs.

Bundled Services

Our bundled offerings for residential customers have focused on increasing our profitability by providing a more comprehensive mix of higher-value services to our customers. In 2017, we continued to focus our efforts on upselling and cross-selling our services to existing customers, enhancing existing customer loyalty and attracting new customers by offering higher-value services such as theOi Total Playbundle within ourOi Total portfolio. We believe that these measures, together with our simplified plan offerings in the Residential Services business, resulted in an ARPU increase for our residential services from R$77.2 in 2016 to R$81.3 in 2017.

In addition toOi Total, bundles for residential customers include:

Oi Conta Total

With the nationwide launch ofOi Totalin March 2016,we discontinued new sales ofOi Conta Total, our former triple-play plan that combined fixed-line voice, broadband and mobile voice and data services and unlimited text messages to subscribers of any provider. We have since moved these offerings under theOi Totalportfolio under theOi Total Conectado plan and have begun efforts to migrate our legacyOi Conta Total customers toOi Total. As of December 31, 2017 and 2016, 2.6% and 7.4%, respectively of our fixed-line customers subscribed to one of the plans in theOi Conta Total portfolio.

Pay-TV and Broadband Bundles

Subscribers to our internet protocolPay-TV, or IP TV, service may subscribe to ourOi TV Mais HD package, together with a broadband subscription at 100 Mbps, or ourOi TV Mega HD package, together with a broadband subscription at 200 Mbps. Subscriptions to our IP TV packages are only available in areas in which we have deployed ourfiber-to-the-home, or FTTH, network.

In addition to our service bundles, we have a la carte offerings for fixed-line voice, broadband, andPay-TV services as described below.

Fixed-Line Voice Services

As of December 31, 2017 and 2016, we had 12.9 million and 13.7 million local fixed-line customers, respectively, in our fixed-line service areas (including customers of our B2B Services business). Local fixed-line services include installation, monthly subscription, metered services, collect calls and supplemental local services. Metered services include local calls that originate and terminate within a single local area and calls between separate local areas within specified metropolitan regions, which under ANATEL regulations, are chargedwe refer to as local calls. ANATEL has divided our fixed-line service areas into approximately 4,400 local areas.

Calls within Brazil that are not classified as local calls are classified as domestic long-distance calls. We provide domestic and international long-distance services for calls originating from fixed-line devices in our fixed-line service areas.

Under our concession agreements, we are required to offer two local fixed-line plans to users: the Basic Plan per Minute (Plano Básico de Minutos) and the Mandatory Alternative Service Plan (Plano Alternativo de Serviços de Oferta Obrigatória), each ofto which includes installation charges, monthly subscription charges, and charges for local minutes. As of December 31, 2017 and 2016, 14.6% and 14.5%, respectively,a small percentage of our fixed-lineresidential customers subscribedsubscribe. A large majority of our residential customers subscribe to the Basic Plan per Minute or the Mandatory Alternative Service Plan.

Calls within Brazil that are not classified as local calls are classified as domestic long-distance calls. We provide domestic long-distance services for calls originating from fixed-line devices in Region I and Region II through our network facilities in São Paulo, Rio de Janeiro and Belo Horizonte and through interconnection agreements with other telecommunications providers, both fixed-line and mobile, that permit us to interconnect directly with their networks. We provide international long-distance services originating from fixed-line devices in our fixed-line service areas through agreements to interconnect our network with thoseone of the main telecommunications service providers worldwide.

In addition to the Basic Plan per Minute and the Mandatory Alternative Service Plan, we offer a variety of alternative fixed-line plans that we offer, which are designed to meet our customers’ usage profiles. As of December 31, 2017 and 2016, 85.4% and 85.5%, respectively, of our fixed-line customers subscribed to alternative plans,profiles, including our bundled services plans. We continually monitor customer usage profiles and preferences and periodically revise our alternative fixed-line plans and promotions in order to better service the needs of our residential customers.

OurOi Fixo portfolio of fixed-line, voice-only plans provides a range of options, including unlimitedon-net orall-net calls from fixed-line to fixed-line (depending on the plan), as well ason-net andoff-net calls to mobile devices atpre-established rates.

We own and operate public telephones throughout our fixed-line service regions. As of December 31, 2017 and 2016, we had approximately 640,000 and 642,000 public telephones in service, respectively, all of which are operated bypre-paid cards.

Broadband Services

We provideoffer fixed broadband services through xDSL technologies and FTTH, with speeds ranging from 1 megabit per second, or Mbps, to 200 Mbps. We offer broadband services to our residential customers inas mostly part of bundled plans with our traditional fixed-line service areas. As of each of December 31, 2017 and 2016, we offered broadband services in approximately 4,700 municipalities and had 5.7 million broadband customers in our fixed-line service areas (including customers of our B2B Services business). We offer ADSL services through ADSL modems installed using our customers’ conventional lines, which permit customers to use the telephone line simultaneously with the internet.services. Customers pay a fixed monthly subscription fee, irrespective of their actual connection time to the internet.

As of December 31, 2019, our network covered 85.3% of the municipalities in our fixed-line service areas, reaching a total of more than 3.6 million fixed broadband customers, and our national fiber network reached approximately 4.6 million homes through FTTH. As of December 31, 2019, we offered FTTH in 82 municipalities, an increase of 54 municipalities as compared to December 31, 2018. We offercontinue to strategically invest in our broadband a la carte subscriptionsnetwork in areas that we believe have the greatest potential for sales and growth.

As with our traditional fixed-line services, we continually monitor customer usage profiles and preferences and periodically revise our broadband plans and promotions in order to customers that do not subscribe tobetter service the needs of our bundled services plans at speeds ranging from 2 Mbps to 35 Mbps. To attractresidential customers, to this service, we offer new subscribers complementary anti-virus software and cloud services, as well as a free wireless router with subscriptions at speeds of 5 Mbps or more.

We periodically offer promotions designed to encourage our existing broadband customers to migrate to plans offering higher speeds and to attract new customers to our broadband services. In some cases, we encourage our customers to migrate to higher broadband plans by providing broadband at faster speeds for the same prices as existing plans. This improvement of service without an increase in cost furthers our goals of improving the perception of quality of our services, enhancing the customer experience and enhancing customer loyalty.

In September 2015, we launched high-speed VDSL broadband service with offers ranging from 15 to 35 Mbps. With continued investments in our broadband network infrastructure, we expect to be able to offer our fixed-line broadband services at even greater speeds.

We continue to strategically invest in areas where we see the greatest potential for sales and growth. Our two primary competitors in broadband services, Claro and Telefônica Brasil, both offer broadband at higher speeds than our offerings. As a result, 2017, we devoted a substantial portion of our capital expenditures in investments to our network to increase the available broadband speeds and quality that we are able to offer in order to attract new customers and enhance the loyalty of our existing customer base, which was a significant factor in the increase in our ARPU from broadband services during 2017.

Pay-TV Services

We offerPay-TV services under ourOi TV brand. We deliverPay-TV services throughout our fixed-line service areas using our DTH satellite network. We also deliverOi TVPay-TV services through our fiber optic network (internet protocolPay-TV, or IPTV) in all the cities of Rio de Janeiro, Vilar dos Teles, Duque de Caxias and Niteroi, in the State of Rio de Janeiro, and the city of Belo Horizonte, in the State of Minas Gerais. As of December 31, 2017 and 2016,where we had approximately 1.5 million and 1.3 million subscribers, respectively,have deployed FTTH.

We offerPay-TV services to ourPay-TV services. As residential customers as part of December 31, 2017 and 2016, approximately 16.2% and 13.0%, respectively, of householdsbundled plans with our residentialtraditional fixed-line services subscribed toOi TV.

or on an a la carte basis. We offer fourseveral packages ofPay-TV services: (1) Oi TV Start HD with 125 channels including 27 HD channels, (2) Oi TV Mix HD with 159 channels, including 53 HD channels, (3) Oi TV Total HD with 190 o 194 channels, including 69 HD channels,at different price points and (4) Oi TV Total Cinema DVR HD with 200 channels, including 75 HD channels and DVR. Subscribersoffer subscribers to each of these packages have the option to customize the package through the purchase of additional channels featuring films offered by HBO/Cinemax and Telecine and sports offered by Futebol.

As with our traditional fixed-line services, we continually monitor customer usage profiles and preferences and periodically revise ourPay-TV plans and promotions in order to better service the needs of our residential customers and to attract new customers to ourPay-TV services.

Bundled Services

As an integrated telecommunications service provider, we focus a significant part of our marketing efforts on promoting our bundled services offerings, including through offers of free installation of fixed-line and broadband services, free modem andWi-Fi and access to certain smartphone applications free of charge. Our bundled services offerings for residential customers have focused on increasing our profitability by providing a more comprehensive mix of higher-value services to our customers. Our market research has shown that bundled offerings build customer loyalty and serve to reduce churn rates as compared to standalone services. In addition, we believe that by developing unique, multi-product bundles with joint installation, integrated billing and unified customer service, we set ourselves apart from other service providers.

We offer a variety of bundled services, including ourOi Total portfolio, consisting of:

Oi Total Solução Completa, our quadruple-play bundle that combines fixed-line voice, broadband data,Pay-TV and mobile voice and data services;

Oi Total Conectado, ourtriple-pay bundle that combines fixed-line voice, broadband data and mobile voice and data services;

Oi Total Residencial, our residential bundle that combines fixed-line voice, broadband data andPay-TV;

Oi Total TV + Fixo, a bundle that combines fixed-line voice andPay-TV; and

Oi Total Play, a bundle that combines fixed-line voice, broadband access and OTT content (Oi Play).

Customers who subscribe to bundles receive price discounts and double the data allowance that we offer on an a la carte basis.

In addition toOi Total, we offer bundles for residential customers that subscribe to our IPTV service that include broadband subscriptions at speeds of up to 200 Mbps. Subscriptions to our IPTV packages are only available in areas in which we have deployed our FTTH network. Outside our FTTH network, we offerPay-TV services throughout our fixed-line service areas using our DTH satellite network.

Personal Mobility Services

Our Personal Mobility Services business is comprised of post-paid andofferspre-paid mobile voice services and post-paid andpre-paidmobile data communications services. As of December 31, 2017, we had approximately 36.6 million subscribers (RGUs) for our mobile services, of which 29.9 million, or 81.6%, werepre-paid subscribers and 5.7 million, or 18.4%, were post-paid subscribers. As of December 31, 2016, we had approximately and 39.9 million subscribers (RGUs) for our mobile services, of which 33.0 million, or 82.8%, werepre-paid subscribers and 6.9 million, or 17.2%, were post-paid subscribers. Our mobile ARPU increased from R$13.1 in 2016 to R$14.6 in 2017.

Our principal mobile services plans are voice and data bundles:communications plans:Oi Livre plans for thepre-paid market;Oi Mais plans for the post-paid market;Oi Livre for thepre-paid market; andOi Mais Controle as a hybrid solution. These offerings are part of our convergence strategy asAlthough we no longer offer new subscriptions for voice-only mobile services, we continue to provide services to customers that have subscribed to these plans combine voice and data packages across our entire portfolio. This combination of voice and data packages encourages our customers to maintain voice services as part of their packages, which reduces that rate of decline of our customer base for fixed-line voice services. In addition, sincelegacy plans. Since our 3G and 4G networks offer greater capacity to meet the growing demand for data, we intend to accelerateare focused on accelerating the migration of users from 2G to 3G and from 3G to 4G by encouraging sales of 3G/4G smartphones and by including more data allowances in our new mobile offers. We believe these measures will enhance our customers’ experience and provide a better perception of the quality of our services.

Mobile Voice and Data Bundles

Post-Paid

Customers of our post-paid voice and data bundles are billed on a monthly basis for contracted services used during the previous month, in addition to surplus usage and special services contracted and used and monthly subscription fees. In addition to mobile voice and mobile data communications services, our post-paid voice and data bundles provide voice mail, caller ID, conference calling, call forwarding, calls on hold and other services.

We offer post-paid voice and data bundles through ourOi Mais portfolio. OurOi Maisplans offer between 7 GB and 50 GB of 4G mobile data with no usage restrictions and, since December 2017, unlimited minutes to call fixed-line and mobile customers of any operator in Brazil. We believe that ourOi Mais plans allow us to satisfy the growing demand from our customers for unlimited voice calls and increased and unrestricted data usage. In addition, allOi Maiscustomers receive access to ourOi Playplatform andWi-Fi access points. As of December 31, 2017 and 2016,Oi Maisaccounted for 32% and 65%, respectively, of our total post-paid mobile customer base.

Since December 2017, all of our post-paid mobile plans include unlimitedall-net voice minutes for calls within Brazil, and by the end of 2017, approximately 28% of our post-paid customer base had subscribed to one of our unlimitedall-net voice options. We believe that our offerings in the post-paid market will enable us to improve revenue and market share by offering a mix of services to the post-paid market at more attractive prices.

Pre-Paid Plans

Pre-paid customers activate their cellular numbers through the purchase and installation of a SIM card in their mobile handsets. We offerpre-paid voice and data bundles through ourOi Livre portfolio. OurOi Livre portfolio includes a range ofall-net voice minutes for calls within Brazil (including unlimited minutes through theOi Livre Ilimitado plans) and data allowances (ranging from 1 GB to 4 GB of 4G mobile data) for flat fees. Customers choose the amount of time they have to use their voice and data allowances, ranging from seven to 30 days. Using theMinha Oi application on their smartphones, customers can freely switch between their data and voice allowances depending on their individual needs using apre-determined exchange rate. Ourpre-paid customers are able to add credits to their accounts throughpoint-of-sale machines, ATMs, Apple and Android applications installed on their mobile devices such asMinha Oi andRecarga Oi using a credit card, our toll-free number or the purchase ofpre-paid cards at a variety of prices. These credits are valid for a fixed period of time following activation and can be extended when additional credits are purchased.

We offerpre-paidPost-Paid Plans

Customers of our post-paid plans are billed on a monthly basis for contracted services used during the previous month, in addition to any fees for special services. OurOi MaisDigital portfoliooffers unlimited text messages, unlimited minutes for calls to any operator in Brazil and two mobile data plans (8 GB and 50 GB) with no usage restrictions, plus no data traffic charge for major social networks and video to apps, which vary according to the data plan, and include, among others: YouTube, Netflix, Facebook, Instagram, WhatsApp and Messenger. Customers can include up to four additional lines and manage or share their data plan through our self-serve application,Minha Oi. Our premium plan subscription also includesOi Play bundled with video streaming services. To increase our value proposition, in addition to mobile voice and data bundles through ourOi Livre portfolio. OurOi Livre portfolio includes a range ofall-net voice minutes for calls within Brazil (including unlimited minutes through theOi Livre Ilimitado plans)services, we bundle premium content and data allowances (ranging from 500 MB to 7.6 GB of 4G mobile data) for flat fees. Customers choose the amount of time they have to use their voiceservices including newspapers, magazines and data allowances, ranging from one to 30 days. Using theMinha Oi application on their smartphones, customers can freely switch between their data and voice allowances depending on their individual needs using apre-determinede-books. exchange rate.Oi Livre changed the mobile service market in Brazil, disrupting the originalpre-paid model in which customers acquired SIM cards from different operators and used the respective SIM card foron-net calls with that particular operator in an effort to avoid paying high rates foroff-net calls. The launch ofOi Livre in 2015 was a strategic move given the reductions in interconnection tariffs in Brazil. It also follows a global trend and adopts a model widely used in developed markets such as the United States and Europe. In addition, we believe the increase in data allowances satisfies the growing customer demand for larger data packages that allow access to the great variety of applications available for smartphones. As of December 31, 2017 and 2016,Oi Livreaccounted for approximately 65.5% and 44.7%, respectively, of our totalpre-paid base.

Under ourpre-paid voice plans, our customers may also exchange the credits they purchase for additional services, such as: (1) Bônus Extra, which permits our customers to purchase additional minutes for local or long-distance calls to our fixed-line or mobile subscribers at discounted rates; (2) Pacote de Dados, which permits our customers to purchase a specified data allowance for use on their handsets; and (3) Pacote de SMS, which permits our customers to purchase the ability to send a specified number of text messages.

In keeping with our focus on cost control and increasing profitability, throughout 2017 we disconnected inactive users of ourpre-paid plans, which reduced FISTEL taxes, which are calculated based on the number of our active subscribers, resulting in an increase in the profitability of our customer base. We intend to continue to disconnect inactive users periodically.

Hybrid Plans

TheOur hybrid voice services market presentsplans present strategic value for our company because it combinesthey combine the advantages ofpre-paid offerings, such as the absence of bad debt and a favorable impact on working capital, with advantages of post-paid offerings, such as a heavier consumption profile.profile and higher ARPUs. We improve our revenues and market share through the offer of hybrid plans by consolidating customer recharges in our hybrid plans’ SIM cards and by improving the mix of offerings to the post-paid market.

We offer theOi Mais Controle portfolio of plans for customers who wish to combine the cost savings of our post-paid plans with the self-imposed limits of ourpre-paid plans.Oi Mais Controle subscribers have similar benefits as theOi Mais customers, such as data packages with no usage restrictions, unlimited text messaging and unlimitedall-net voice minutes for calls within Brazil, combined with the ability ofOi Livre customers to freely switch between their data and voice allowances depending on their individual needs using apre-determined exchange rate using theMinha Oi application on their smartphones. We believe these data packages, which contain more data and no usage restrictions, will allow us to satisfy the growing demand from our customers for increased and unrestricted data usage. As of December 31, 2017 and 2016,Oi Mais Controle accounted for approximately 51% and 62%, respectively, of our total hybrid mobile customer base.

Mobile Voice Only Services

We no longer sell voice-only mobile plans. However, we offer mobile voice plans for ourpre-paid and hybrid customers who wish to purchase additional voice minutes.

Mobile Data Only Services

We offer post-paid mobile data communications services to customers who seek to access the internet through our network using mobile devices, including smartphones or tablets and laptop computers with the aid of a mini-modem.

Post-Paid

As with ourOi Mais customers, our post-paid mobile internet customers pay a monthly subscription fee and are billed on a monthly basis for services provided during the previous month, and we throttle the speed of service for customers who exceed their data allowances. We also offer internet access for a daily fee to customers who do not subscribe to a monthly plan.

We offer a variety of post-paid mobile data communications plans that provide data allowances from 3 GB to 30 GB for smartphones and from 2 GB to 10 GB for tablets and laptop computers and provide data transmission at speeds of 1 Mbps (3G network) or 5 Mbps (4G network). In addition to data traffic, our post-paid mobile internet plans for use with mobile devices include allowances for text messages. Our post-paid mobile internet plans for smartphones are available to ourOi Mais customers who wish to purchase additional data and to customers of our legacy post-paid stand-alone voice plans who wish to add mobile data services to their smartphones. Our post-paid mobile internet plans for tablets and laptop computers are sold on a stand-alone basis or, in some cases, through our voice and data bundles. Subscribers to our post-paid mobile internet plans for smartphones, tablets and laptop computers also receive free access to our network ofWi-Fi hotspots. In addition to these post-paid plans, subscribers can purchase anti-virus software and backup data storage services.

Pre-Paid and Hybrid

We also offer mobile data communications services through smartphones for ourOi Livre(pre-paid) andOi Mais Controle (hybrid) customers who wish to purchase additional data and to customers of our legacypre-paid and hybrid stand-alone voice plans who wish to add mobile data services to their smartphones.

Value-Added Services

TheIn 2019, we continued to accelerate our digital transformation process, which included restructuring our value-added services under the following categories: (1) films and series; (2) education; (3) health; (4) written media; and (5) utilities. Within each category, we provide include voice, text and data applications, including voicemail, caller ID, and other services, such as personalization (video downloads, games, ring tones and wallpaper), text messaging subscription services (horoscope, soccer teams and love match), chat, mobile television, location-based services and applications (mobile banking, mobile search, email and instant messaging). Applications such ashighlight the ones described below contributed an increase in revenues fromfollowing value-added services during 2017.services:

Oi Apps ClubFilms and Series:A subscription-based marketplace for highly rated Android apps, Oi Apps Club provides customers unlimited access to download apps, charged to the customer’s Oi bill rather than a credit card.

Premium streaming services including HBO GO, FOX +, Telecine Play, Watch ESPN, Discovery Kids andColeção Oi.

Oi ConselheirosEducation:In this service, renowned and famous professionals in different areas of expertise known as “Oi’s Ambassadors” endorse exclusive content covering travel, fashion, cooking, celebrities and music, among others.

Oi Para Aprender:Oi’s mobile learning platform, which

Busuu: a language learning application offering 11 languages and a social network for users;

Oi Para Aprender:a learning platform that provides a variety of courses and tips regarding languages, entrance examinations, job assessments, how to develop a home office business and software lessons, among others; and

Descomplica: a premium learning streaming platform that provides high quality courses focused on the Brazilian university entrance examination.

Health

BT FIT: an automated personal trainer service that provides a variety of courses and exercises and creates personalized training program for the user; and

Saúde UP: a service that offers health content, as well as discounts in a wide network of pharmacies, medical exams and medical consultations, as well as a nurse on call.

Written Media

Oi Revistas: a service that provides online and downloadable access to hundreds of magazines from renowned publishers such as Globo, Abril, Editora Três and others; and

Oi Jornais: a service that provides online and downloadable access to various newspapers, as well as real time news notifications.

Utilities

Oi Apps Club:a subscription-based marketplace for highly rated Android apps, Oi Apps Club provides customers unlimited access to download apps, charged to the customer’s Oi bill rather than a credit card;

Oi Games Pro: a multiplatform gaming experience that offers unlimited games on mobile phones as well as a new computer game per month;

Truecaller: a caller ID service with the ability to block undesired calls; and

Oi Segurança: a service that offers a variety of functionality, such as antivirus, backup, device locator and parental controls, among others.

Our value-added services are developed by third-party application or content providers and offered to our customers.

B2B Services

In our B2B Services business, we serve SME, corporate and corporate (including government)governmental customers and other telecommunications providers. We offer a variety of services to our SME, corporate and corporategovernmental customers, including our core fixed-line, broadband and mobile services, as well as our value-added services, advanced voice services and commercial data transmission services. For our corporate customers, we also offer information technology services, such as network management and security, Storage,storage, Smartcloud, anti-distributed denial of service andmachine-to-machine products, which enable communication between a product and its control center or database (such as a car and its GPS navigation system), in order to expand our revenue sources from corporate customers beyond voice services, increase customer loyalty and ensure greater revenue predictability. We also provide specialized wholesale services, consisting of data network services and facilities, interconnection, network usagenational and international voice traffic transportation services to other telecommunications providers.

As of December 31, 2017, our B2B Services segment recorded 6,512 thousand RGUs, as follows: 3,641 thousand fixed lines in service; 543 thousand broadband RGUs; 2,316 thousand mobile RGUs;transit and 12 thousandPay-TV RGUs. As of December 31, 2016, our B2B Services segment recorded 6,617 thousand RGUs, as follows: 3,760 thousand fixed lines in service; 553 thousand broadband RGUs; 2,290 thousand mobile RGUs; and 13 thousandPay-TV RGUs.

The implementation of certain initiatives since the end of 2015, coupled with the declining macroeconomic conditions in Brazil, has prompted certain changes in our portfolios and recent offerings. SMEs are more vulnerable to economic instability than our more established corporate customers, so there has been a reduction in our SME customer base as a result of SMEs going out of business. Our corporate customers, while better able to survive the current economic instability, often respond by reducing their economic activity and tightening their budgets for telecommunications products and services.

In addition, in a move to better align our products with the needs of our consumers, and to increase customer satisfaction, we have taken a“back-to-basics” approach to product and service offerings and, as a result, developed simpler, more predictable flat-rate plans that enable the customer to better understand, project and plan for upcoming expenses. Furthermore, our sales focus has shifted to upgrading existing contracts, which has not required us to make any additional investments.roaming.

Services for SMEs

We offer SME services similar to those offered to our residential and personal mobility customers, including fixed-line and mobile voice services, and fixed-line and mobile broadband services. We also launched FTTH plans for SMEs. In addition, we offer SMEs:

 

advanced voice services, primarily 0800 (toll free) services, as well as voice portals where customers can participate in real-time chats and other interactive voice services;

 

dedicated internet connectivity and data network services; and

 

value-added services, such as help desk support that provides assistance for technical support issues, web services with hosting,e-mail tools and website builder and security applications.

In general, our sales team works with our SME customer to determine that customer’s telecommunications needs and negotiates a package of services and pricing structure that is best suited to its needs. In December 2015, we launchedOi Mais Empresas for SMEs.Oi Mais Empresasprovides a portfolio of flat fee services. This simplified portfolio is easier to understand, purchase and use, fostering a better relationship with the SME. The flat rate model eliminates billing issues and disputes and reduces the risk of default by the SME. Concurrently, as part of our digitalization efforts, we launched theOi Mais Empresas app, a fully digital customer channel through a smartphone application. TheOi Mais Empresas app provides exclusive service to SMEs, enabling them to acquire services, upgrade their contract plan and make requests and track the status of those requests, such as repairs and bill copies, among others, all using a smartphone. We made the same improvements and enabled the same functionalities as theOi Mais Empresas app on our website, enabling our customers to perform the same functions from a computer. The creation of theOi Mais Empresas app and website improvements changed the way our customers communicate and reinforced our commitment to simplify our product portfolios and better understand our customers’ needs.

Services for Corporate Customers

We offer corporate customers all of the services offered to our SME customers. In addition, we provide a variety of customized, high-speed data transmission services through various technologies and means of access to corporate customers. Our principal data transmission services for Corporatecorporate customers are:

 

we act as the internet service provider for our Corporatecorporate customers, connecting their networks to the internet;

 

  dedicated

Dedicated Line Services (Serviços de Linhas Dedicadas), or SLD, under which we lease dedicated lines to corporate customers for use in private networks that link different corporate websites; and

 

IP services which consist of dedicated internet connection, as well as Virtual Private Network, or VPN, services that enable our customers to connect their private intranet and extranet networks to deliver videoconferencing, video/image transmission and multimedia applications.

We provide these services at data transmission speeds of 2 Mbps to 100 Gbps.

We also offer information technology infrastructure services to our corporate customers, seeking to offer themend-to-end solutions through which we are able to provide and manage their connectivity and information technology needs. For example, we offerOi SmartCloud, a suite of data processing and data storage services that we perform through our five cyber data centers located in Brasília, São Paulo, Curitiba and Porto Alegre. In addition, through these data centers, we provide hosting, collocation and IT outsourcing services, permitting our customers to outsource their IT infrastructures to us or to use these centers to provide backup for their IT systems.

We also offer the following fourfive major service groups throughOi SmartCloud, which operate through our five cyber data centers:

 

collaborative solutions, a hosting and sharing platform that provides employees with access to company documents;

 

business applications, anin-memory computing platform for large amounts of data;

 

  

Oi GestãoMobilidade, a mobile device management service focused on providing logistics and security solutions relating to mobile devices;

 

Security services, a centralized, anti-spam filtering solution for corporate email; and

 

Telepresence as a Service (TPaaS), a video-conferencing service that allows collaboration among people at remote locations.

We also offer various services based on IT applications:

 

fleet management services, which provide a management system for fleet monitoring and location targeting, economies of scale for fuel costs, driver profile analysis and kilometer control for maintenance;

 

  

Interação Web, a digital marketing service, which allows us to implement on the website of our B2B Services customers an intelligent interaction with their digital users in real time.time;

 

workforce management, which provides a system with web and mobile applications to monitor and control the workforce in the field and optimize routes and control logistics activities; and

 

digital content management (corporate TV platform and queue management), which provides a digital signage platform with queue management solutions, creating a powerful marketing tool for companies that have interactions with customers at points of sale.

In order to provide complete solutions to our corporate clients, we have entered into service agreements for the joint supply of international data services with a number of important international data services providers. These commercial relationships with international data services providers are part of our strategy of offering telecommunications services packages to our customers.

Wholesale Services

We offerare the largest wholesale service provider in Brazil. We are responsible for providing services over the local access network and over the long distance network. Almost 2,000 service providers use our network to deliver services ranging from telephony and broadband to high-speed data connections for businesses of all sizes.

Our portfolio includes specialized wholesale services, to other telecommunications providers, primarily consisting of data network services and facilities, interconnection, to our networks, network usage charges for the use of portions of our long-distance network,national and international voice traffic transportation through our physicaltransit, roaming and infrastructure and RAN sharing agreements.sharing.

InterconnectionData Network Services and Network Usage Charges

All telecommunications services providers in Brazil are required, if technically feasible, to make their networks available for interconnection on anon-discriminatory basis whenever a request is made by another telecommunications services provider. Interconnection permits a call originated on the network of a requesting local fixed-line, mobile or long-distance service provider’s network to be terminated on the local fixed-line or mobile services network of the other provider.

We are authorized to charge for the use of our local fixed-line network on aper-minute basis for (1) all calls terminated on our local fixed-line networks in Regions I and II that originate on the networks of other mobile and long-distance service providers, and (2) all long-distance calls originated on our local fixed-line networks in Regions I and II that are carried by other long-distance service providers.

Conversely, other local fixed-line service providers charge us interconnection fees (1) to terminate calls on their local fixed-line networks that are originated on our mobile or long-distance networks, and (2) for long-distance calls originated on their local fixed-line networks that are carried by our long-distance network.

In addition, we charge network usage fees to long-distance service providers and operators of trunking services that connect switching stations to our local fixed-line networks. We are authorized to charge for the use of our long-distance network on aper-minute basis for all calls that travel through a portion of our long-distance networks for which the caller has not selected us as the long-distance provider. Conversely, other long-distance service providers charge us interconnection fees on aper-minute basis for all calls that travel through a portion of their long-distance networks for which the caller has selected us as the long-distance provider.

We are authorized to charge for the use of our mobile network on aper-minute basis for all calls terminated on our mobile network that originate on the networks of other local fixed-line, mobile and long-distance service providers. Conversely, other mobile services providers charge us interconnection fees to terminate calls on their mobile networks that are originated on our local fixed-line, mobile or long-distance networks. The amounts that we charge and owe for these interconnections with respect to SMEs have reduced dramatically, however, as a result of the recent reductions in interconnection tariffs mandated by ANATEL. The pricing for services to our corporate customers are not immediately affected by the ANATEL reductions. Rather, these rate reductions are only reflected in the negotiation and pricing of new contracts.

TransportationFacilities

We provide Industrial Exploitationservices referred to as industrial exploration of Dedicated Linesdedicated line (ExploraçExploração Industrial de Linha Dedicada), or EILD, services under which we lease trunk lines to other telecommunications services providers, primarily mobile services providers, which use these trunk lines to link their radio base stations to their switching centers.

Long-distance and mobile services providers may avoid paying long-distance network usage charges to us by establishing an interconnectionpursuant to our local fixed-line networks. concession agreement. The EILD consists of leased lines and clear channel protocols for the provision of services to third parties.

In orderaddition, we are able to retain these customers of our long-distance services, we offer a long-distance usagecomplete portfolio of wholesale products, includingfiber-to-the-x, or FTTx, solutions, IP, Ethernet and Multi-Protocol Label Switching, or MPLS. All of these products are used to meet the demands of other network operators and regional internet providers. The circuits are requested with different service called national transportation, under which we provide discounts to our long-distance network usage fees based on the volume of trafficlevel agreements; and geographic distribution of calls generated by a long-distance or mobile services provider.

We also offer international telecommunications service providers the option to terminate their Brazilian inbound traffic through our network, as an alternative to Claro and TIM. We charge international telecommunications service providers aper-minute rate, based on whether a call terminates on a fixed-line or mobile telephone and the location of the local area in which the call terminates.

Rates

Our rates for certain services, including basic local fixed-line and domestic long-distance plans, interconnection, EILD and SLD services, are subject to regulation by ANATEL, subject to certain exceptions. For information on ANATEL regulation of our rates, see “—Telecommunications Regulation—Regulation of the Brazilian Telecommunications Industry.” Under our current authorizations, which we operate under the private regime, we are allowed to set prices for our mobile service plans, provided that such amounts do not exceed a specified inflation adjusted cap. Other telecommunications services, such as broadband services, IP services, frame relay services and DTH and IP TV are not subject to ANATEL regulation.

Many of the services we provide charge on aper-minute basis. For these services, we charge for calls based on the period of use. The charge unit is a tenth of a minute (six seconds), and rounding is permitted to the next succeeding tenth of a minute. There is a minimum charge period of 30 seconds for every call. For local fixed-line to fixed-line calls duringoff-peak hours, charges apply on aper-call basis, regardless the duration of the call.

Fixed-Line Rates

Local Rates

Our revenues from local fixed-line services consist mainly of monthly subscription charges, charges for local calls and charges for the activation of lines for new subscribers or subscribers that have changed addresses. Monthly subscription charges are based on the plan to which the customer subscribes and whether the customer is a residential, commercial or trunk line customer.

Under our concession agreements, we are required to offer two local fixed-line plansprovide the facilities with contingency routes, sites and equipment to users: the Basic Plan per Minute and the Mandatory Alternative Service Plan, each of which includes installation charges, monthly subscription charges, and charges for local minutes. The monthly subscription fees under the Basic Plan per Minute and the Mandatory Alternative Service Plan vary in accordance with the subscribers’ profiles, as defined in the applicable ANATEL regulations. As of December 31, 2017 and 2016, 14.6% and 14.5%, respectively, of our fixed-line customers subscribed to the Basic Plan per Minute or the Mandatory Alternative Service Plan

In addition to the Basic Plan per Minute and the Mandatory Alternative Service Plan, we are permitted to offernon-discriminatory alternative plans to the basic service plans. The rates for applicable services under these plans (e.g., monthly subscription rates and charges for local and long-distance calls) must be submitted for ANATEL approval prior to offering those plans to our customers. In general, ANATEL does not raise objections to the terms of these plans. As of December 31, 2017 and 2016, 85.4% and 85.5%, respectively, of our fixed-line customers subscribed to alternative plans, including our bundled plans.

On an annual basis, ANATEL increases or decreases the maximum rates that we are permitted to charge for our basic service plans. ANATEL increased the rates that we may charge by an average of 3.6% as of June 13, 2015 and 2.94% as of September 12, 2016, and decreased the rates that we may charge by an average of 0.08% as of November 11, 2017. In addition, we are authorized to adjust the rates applicable to our alternative plans annually by no more than the rate of inflation, as measured by the Telecommunications Services Index (Índice de Serviços de Telecomunicações – IST), or IST. Discounts from the rates set in basic service plans and alternative service plans may be granted to customers without ANATEL approval.

Local FixedLine-to-Mobile Rates(VC-1) and Mobile Long Distance Rates(VC-2 andVC-3)

When one of our fixed-line customers makes a call to a mobile subscriber of our company or another mobile services provider that terminates in the mobile registration area in which the call was originated, we charge our fixed-line customerper-minute charges for the duration of the call based on rates designated by ANATEL asVC-1 rates. In turn, we pay the mobile services provider aper-minute charge based on rates designated by ANATEL as mobile termination, or MTR, rates for the use of its mobile network in completing the call. Rates for long-distance calls that originate or terminate on mobile telephones are based on whether the call is an intrasectorial long-distance call, which is charged at rates designated by ANATEL asVC-2 rates, or an intersectorial long-distance call, which is charged at rates designated by ANATEL asVC-3 rates. If the caller selects one of our carrier selection codes for the call, we receive the revenues from the call and must pay interconnection fees toimprove the service providers that operate the networks on which the call originates and terminates.VC-1,VC-2 andVC-3 rates, collectively, the “VC Rates” vary depending on the timeagainst points of the day and day of the week, and are applied on aper-minute basis.

On an annual basis, ANATEL may increase or decrease the maximum VC Rates that we are permitted to charge. As a result of the substantial reductions in VC Rates in past years (for example, between 2012 and 2018, ANATEL reduced ourVC-1 rate by approximately 65%) and in keeping with our strategy of simplifying our portfolios to enhance the customer experience, in 2015 we launched several fixed-line and mobile plans that allowall-net calls for a flat fee. In addition, since 2017 most of our mobile plans allow our customers to place unlimited local and long-distance calls regardless of the network where the call originates or terminates.All-net and unlimited plans eliminate the effect of VC Rate reductions on our customers’ telephone bills and simplify the billing process.failure.

FixedLine-to-Fixed-Line Long Distance RatesInterconnection

If a caller selects one of our carrier selection codes for a long-distance call that originates and terminates on fixed-line telephones, we receive the revenues from the call and must pay interconnection fees to the service providers that operate the networks on which the call originates and terminates. Rates for these long-distance calls are based on the physical distance separating callers (which are categorized by four distance ranges), time of the day and day of the week, and are applied on aper-minute basis for the duration of the call. Rates on these calls are applied on aper-minute basis.

On an annual basis, ANATEL increases or decreases the maximum domestic fixedline-to-fixed line long-distance rates that we are permitted to charge. ANATEL increased the rates that our company may charge by an average of 0.7% as of September 9, 2016 and decreased such rates by 0.7% as of November 11, 2017. Discounts from the domestic fixedline-to-fixed line long-distance rates approved by ANATEL may be granted to customers without ANATEL approval.

Mobile Rates

Mobile telecommunications service in Brazil, unlike in the United States, is offered on a “calling-party-pays” basis under which a mobile subscriber pays only for calls that he or she originates (in addition to roaming charges paid on calls made or received outside the subscriber’s home registration area). A mobile subscriber receiving a collect call is also required to pay mobile usage charges.

Our revenues from mobile services consist mainly of charges for local and long-distance calls and data packages paid by ourpre-paid and post-paid mobile subscribers and monthly subscription charges paid by our post-paid plan subscribers. Monthly subscription charges are based on a post-paid subscriber’s service plan. If one of our mobile subscribers places or receives a call from a location outside of his or her home registration area, we are permitted to charge that customer the applicable roaming rate. We charge for all mobile calls made by ourpre-paid customers, and for mobile calls made by our post-paid customers in excess of their allocated monthly number of minutes, on aper-minute basis.

Although subscribers of a plan cannot be forced to migrate to new plans, existing plans may be discontinued as long as all subscribers of the discontinued plan receive a notice to that effect and are allowed to migrate to new plans within 30 days of such notice.

Rates under our mobile plans may be adjusted annually by no more than the rate of inflation, as measured by theIGP-DI. These rate adjustments occur on the anniversary dates of the approval of the specific plans. We may grant customers discounts from the rates set in our service plans without ANATEL approval. The rate of inflation as measured by theIGP-DI was 10.7% in 2015, 7.2% in 2016 and (0.42)% in 2017.

Network Usage (Interconnection) Rates

Fixed-Line Networks

Our revenues from the use of our local fixed-line networks consist primarily of payments on aper-minute basis, which are charged at rates designated by ANATEL asTU-RL rates, from:

long-distance service providers to complete calls terminating on our local fixed-line networks;

long-distance service providers for the transfer to their networks of calls originating on our local fixed-line networks; and

mobile services providers to complete calls terminating on our local fixed-line networks.

Fixed-line service providers are not permitted to charge other fixed-line service providers for local fixed-line calls originating on their local fixed-line networks and terminating on the other provider’s local fixed-line networks.TU-RL rates vary depending on the time of the day and day of the week, and are applied on aper-minute basis.

Our revenues from the use of our long-distance networks consist primarily of payments on aper-minute basis, which are charged at rates designated by ANATEL asTU-RIU rates, from other long-distance carriers that use a portion of our long-distance networks to complete calls initiated by callers that have not selected us as the long-distance provider.TU-RIU rates for intrasectorial calls are designated by ANATEL asTU-RIU1 rates, andTU-RIU rates for intersectorial calls are designated by ANATEL asTU-RIU2 rates.

TU-RIU rates vary depending on the time of the day and day of the week, and are applied on aper-minute basis. Historically, theTU-RIU rates of Oi and Telemar have been equal to 20% of their respective domestic fixedline-to-fixed line long-distance rates for such calls.

In July 2014, ANATEL published the maximum fixed reference rates, includingTU-RL andTU-RIU, for entities with significant market power, such as our company, for 2016 through 2019. As a result, ourTU-RL andTU-RIU reference rates have declined significantly and will continue to decline through 2019, whenTU-RL andTU-RIU rates reflecting a methodology that takes into consideration alllong-run incremental costs, updated to current values, of providing a particular service and the unit costs of such service based on an efficient network considering the existing regulatory obligations, will apply. In February 2016, ourTU-RL rate in each of Region I and II was R$0.01146 per minute, ourTU-RIU1 rates in Regions I and II were R$0.06124 per minute and R$0.4946 per minute, respectively, and ourTU-RIU2 rates in Regions I and II were R$0.06621 per minute and R$0.5524 per minute, respectively. In each of February 2017 and 2018, ourTU-RL rates in Regions I and II declined by 20.9% and 22.8%, respectively, ourTU-RIU1 rates in Regions I and II declined by 52.8% and 45.1%, respectively, and ourTU-RIU2 rates declined by 57.3% and 49.9%, respectively, and we expect that these rates will decline by the same percentages in 2019.

Mobile Networks

Our revenues from the use of our mobile networks consist primarily of payments on aper-minute basis from (1) local fixed-line, long-distance and mobile services providers to complete calls terminating on our mobile networks, and (2) long-distance service providers for the transfer to their networks of calls originating on our mobile networks.

The terms and conditions of interconnection to our mobile networks, including the rates charged to terminate calls on these mobile networks, which are designated by ANATEL as MTR rates, commercial conditions and technical issues, may be freely negotiated between us and other mobile and fixed-line telecommunications service providers, subject to compliance with regulations established by ANATEL relating to traffic capacity and interconnection infrastructure that must be made available to requesting providers, among other things. We must offer the same MTR rates to all requesting service providers on a nondiscriminatory basis. We apply MTR charges on aper-minute basis.

In December 2013 ANATEL established the maximum MTR rate of R$0.33 per minute that is applicable in the event that providers could not agree upon the MTR applicable in their interconnection agreements. Under the General Plan on Competition Targets, for the period from February 2015 to February 2016, the MTR rate was reduced to 50% of the maximum MTR rate established by ANATEL in December 2013. In July 2014, ANATEL published the maximum MTR reference rates for entities with significant market power, such as our company, for 2016 through 2019. As a result, our MTR rates have declined significantly and will continue to decline through 2019, when MTR rates reflecting a methodology that takes into consideration alllong-run incremental costs, updated to current values, of providing a particular service and the unit costs of such service based on an efficient network considering the existing regulatory obligations, will apply. In February 2016, our MTR rates in Regions I, II and III were set at R$0.09317 per minute, R$0.10308 per minute and R$0.11218 per minute, respectively. In each of February 2017 and 2018, our MTR reference rates in Regions I, II and III declined by 47.1%, 47.7% and 39.2%, respectively, and they will decline by the same percentages in February 2019.

Data Transmission Rates

Broadband services, IP services and frame relay services are market driven and not subject to ANATEL regulation. We offer broadband services subscriptions at prices that vary depending on the download speeds available under the purchased subscription.

A significant portion of our revenues from commercial data transmission services are generated by monthly charges for EILD and SLD services, which are based on contractual arrangements for the use of part of our networks. Under ANATEL regulations, becausewholesale services, we are deemedprovide interconnection services to have significant market power inusers of other network providers. The interconnection is a link between compatible telecommunications networks which permits that a fixed or mobile service user of one network can adequately communicate with the fixed-lineusers of a network from another provider. All providers of telecommunication services business, we(fixed or mobile) are required to make publicly available the forms ofprovide interconnection upon request to any other telecommunication collective service provider. The interconnection agreements that we use for EILD and SLD services, including the applicable rates, and are only permitted to offer these services under these forms of agreements. ANATEL publishes reference rates for these services and if one of our customers objectsnegotiated according to the rates that we charge for these services, that customer is entitled to seek to reduce the applicable rate through arbitration before ANATEL.

In July 2014, ANATEL published reference rates for EILD services that contain a single reference table which will be valid from 2016 until 2020, when rates reflecting a methodology that takes into consideration alllong-run incremental costs, updated to current values, of providing a particular service and the unit costs of such service basedGeneral Rules on an efficient network considering the existing regulatory obligations, will apply. In addition, under the General Plan of Competition Targets, companies with significant market, such as our company, are required to present a public offer every six months including standard commercial conditions, which is subject to approvalInterconnection (Regulamento Geral de Interconexão), established by ANATEL.

Voice Traffic Transit

Our revenue from IP services is based on the number of data ports to which the customer is granted access. Our revenue from frame relay services consists mainly of charges for access to the data transmission network and metered service charges based on the amount of data transmitted. Such services are offered aspay-per-use or volume-based packages. Our revenue from cyber data center services is generally based on contractual arrangements that are tailored to the specific services provided.

DTH and IP TV Services Rates

DTH and IP TV services are deemed to be conditional access services under the private regime, which Oi provides pursuant to authorizations. As a result, the rates and prices for these services are not subject to ANATEL regulation and are market-driven. We offer DTHnational and IP TV subscriptions at pricesinternational voice traffic transit that vary depending onmeets all our customers’ expectations and satisfies the contentdynamic needs of the subscription package. We offer basic subscription packages for ourOi TV services,telecommunications market. Direct interconnections with the major national and international telecommunication carriers, as well as a varietymost small carriers, ensure high-quality voice traffic transit in Brazil.

Roaming

We provide Global System for Mobile Communications, or GSM, roaming in Brazil to national and international mobile operators. Our roaming agreements enables mobile users to automatically make and receive voice calls, send and receive SMS as well as access internet service while traveling outside the geographical coverage area of premium packages which allow subscribers to tailor the content that they receive to their individual tastes.own home network by using our mobile network.

Marketing and Distribution

During 2017 and 2016, we incurred R$410 million and R$427 million, respectively, in marketing expenses in our Brazilian operations. On a company-wide basis, weWe focus our marketing efforts on the upscaling ofupselling to our existing clients while strengthening the “Oi” brand through our convergent services offerings and promotion of ourMinha Oi smartphone application, which allows ourpre-paid customers to freely switch between their data and voice allowances. We also engage in digital marketing and multiple customer relationship management (CRM) marketing programs to support our B2B Services business.

We strive to increase the visibility of our brand and provide a consistent branding message. In 2017,the year ended December 31, 2019, we dramaticallyadjusted our brand strategy and placed greater emphasis on marketing our fiber services and post-paid mobile packages. In addition, we developed a new strategy for addressing our corporate clients, which now focuses on providing products and infrastructure to address the needs of large corporations, including ACT solutions, outsourcing, and cybersecurity.

During the year ended December 31, 2019, we increased our investment in advertising, with a focus on digital advertising, which has increasingly grownwith the goal of improving traffic to our digital channels and generating sales in relevance as comparedother channels. In addition to moredigital advertising, we used traditional advertising platforms.mediums, such as cable and network television and radio to increase our presence and the reach of our branding. In combination with television advertising, our digital presence maximizes our return on investment in line with ouraddition, we developed a detailed communications strategy to reach all typesgrow sales of our FTTH services.

To grow our customer base, we use proprietary media tools including telemarketing,e-mail and classes of customers and potential customers. We tactically use other media outlets, such as radio, billboards and exterior signage, for specific initiatives, while direct mail, text messaging and telemarketing are used to upscale our current base.messages. We also sponsor sportingdeveloped a branded content strategy, combining sponsorships of events, athletes and individual athletes, as well as cultural events,influencers to increase brand awareness and promotedemonstrate our portfolio as a telecommunications provider capable of meeting all of the telecommunications needs of our customers.credibility.

Our principal marketing expenditures to support our Residential Services business are designed to:

promote ourOi Total bundled plans, as part of our effort to expand our customer base; and

promote cross-selling of our services by promoting our bundled plans and higher-value offers, as part of our effort to generate higher ARPU and reduce customer churn rates.

Our principal marketing expenditures to support our Personal Mobility Services business are designed to:

promote theMinha Oiapp, which allows our customers to freely switch between their data and voice allowances, via ad campaigns on television and digital media;

promote our post-paid and hybrid mobile plans, primarilyOi Mais andOi Mais Controle, as well as 4G data services at higher speeds, through specific marketing campaigns and mobile device subsidies (through ourOi Pontos program, which provides existing post-paid customers with a phone credit based on amountspent in the preceding12-month period, to be applied as a credit against the price of a new mobile device), as part of our effort to increase our market share in mobile services; and

expand our 4G internet customer base, focusing on geographic regions covered by the National Broadband Plan.

Our principal marketing expenditures to support our B2B Services business focus on customer relationship management (CRM) initiatives and include:

press releases to announce sales cases and launches of new products and services;

C-suite level relationship events;

attendance at fairs and conferences;

digital media; and

otherday-to-day marketing.

Distribution Channels

We distribute our services through channels focused on three separate sectors of the telecommunications services market: (1) residential customers, including customers of our mobile services to whom we sell bundled plans; (2) personal mobility customers that purchase our mobile services independently of our bundled plans; and (3) business and corporate customers.

Residential Services

Our distribution channels for residential customers are focused on sales of fixed-line services, including voice, broadband services andOi TV, and post-paid mobile services. As part of the restructuring of our distribution channels, we have begun to provide more extensive training to our employees and the employees of third-party sales agents and have revised our commission structures to incentivize selective sales of bundled and higher-value plans and services that generate higher ARPU and reduce customer churn rates. As of December 31, 2017,2019, the principal distribution channels that we used for sales to residential customers were:

 

  

our own network of stores, which included 131125Oi” branded stores;

 

  approximately 562

508Oi” franchised service stores and kiosks located in the largest shopping malls and other high density areas throughout Brazil;

 

approximately 7,300

6,837 stores located throughout our service areas that primarily sell telecommunications products and services and have entered into exclusivity agreements with us;

 

our telemarketing sales channel, which is operated by our call center and other third-party agents and consists of approximately 1,3651,400 sales representatives that answer more than 550 thousand314,000 calls per month. This channel provides us with the ability to proactively reach new customers, thereby increasing our client base and revenues, and also receives calls prompted by our offers made in numerous types of media;

 

our “teleagents” channel, which consists of approximately 472679 local sales agents that operate in specific regions and complement our telemarketers;

 

door-to-door sales calls made by our sales force of approximately 1,9652,537 salespeople trained to sell our services throughout Brazil in places where customers generally are not reachable by telemarketing; and

 

oure-commerce sites through which customers may purchase a variety of our services.

Personal Mobility Services

Our distribution channels for personal mobility customers are focused on sales of mobile services to post-paid customers andpre-paid customers, including mobile broadband customers. As part of the restructuring of our distribution channels, our distribution channels for our post-paid personal mobility services have converged with our distribution channels for residential services. As of December 31, 2017,2019, the principal distribution channels that we used for sales of ourpre-paid personal mobility servicesPersonal Mobility Services were:

 

our own network of stores, which included 175 “Oi” branded stores;

540 “Oi” franchised service stores and kiosks located in the largest shopping malls and other high density areas throughout Brazil;

approximately 810

524 stores that are part of large national chains whichthat sell our post-paid andpre-paid personal mobility servicesPersonal Mobility Services and SIM cards;

 

approximately 25 multibrandnine multi-brand distributors that distribute our SIM cards andpre-paid mobile cards to approximately 267,597280,000 pharmacies, supermarkets, newsstands and similar outlets;

 

our telemarketing sales channel has of approximately 6951,832 sales representatives that answer more than 650 thousand659,000 calls per month selling our post-paid personal mobility services; and

 

our website, through which ourpre-paid customers may recharge their SIM cards.

B2B Services

We have established separate distribution channels to serve SME and corporate customers. We market a variety of services to SMEs, including our core fixed-line, broadband and mobile services, as well as our value-added services, advanced voice services and commercial data transmission services. As of December 31, 2017,2019, the principal distribution channels that we use to market our services to SMEs were:

 

  

Oi” exclusive agents with 1,057door-to-door sales consultants that are dedicated to understanding and addressing the communications needs of our existing and prospective SME customers;

 

our telemarketing sales channel, which consists of threetwo agents that use sales representatives that are specifically trained to discuss the business needs of our prospective SME customers to make sales calls, as well as representatives in our call center and representatives at call centers under contract with us to receive calls from existing and prospective SME customers to sell services to new customers and promote higher-value and additional services to existing customers. In addition, our telemarketing channel utilizes customer retention representatives; and

 

  

our website and theOi Mais Empresas application.

We market our entire range of services to corporate customers through our own direct sales force which meets with current and prospective corporate customers to discuss the business needs of these enterprises and design solutions intended to address their communications needs. Our client service model focuses on post-sale service and we regularly discuss service needs and improvements through calls and meetings with our customers. As of December 31, 2017,2019, our corporate sales team, includingexcluding post-sale service personnel, was composed of approximately 1,390326 employees operating in five10 regional offices.

Rates, Billing and Collection

Rates

Our rates for certain services, including basic local fixed-line and domestic long-distance plans, interconnection, EILD and SLD services, are generally subject to regulation by ANATEL. Under our current authorizations, we are allowed to set prices for our mobile service plans, provided that such amounts do not exceed a specified inflation adjusted cap. The rates for other telecommunications services, such as broadband services, IP services and frame relay services are market oriented but may still be subject to ANATEL regulation. Furthermore, the rates for DTH and IP TV services are not subject to ANATEL regulation.

For more information about the regulations applicable to our rates, see “—Regulation of the Brazilian Telecommunications Industry.”

Billing and Collection

Residential Services

We send each of our Residential Services customers a monthly bill covering all the services provided during the prior monthly period. Customers are grouped in billing cycles based on the date their bills are issued. Each bill separately itemizes service packages, local calls, long-distance calls, calls terminating on a mobile network, toll-free services and other services such as call waiting, voicemail and call forwarding. Payments of Residential Services bills are due within an average of 15 days after the billing date. We charge late-payment interest at a rate of 1% per month plus aone-time late charge of 2% of the amount outstanding. We have agreements with several banks for the receipt and processing of payments from our Residential Services customers. A variety of businesses, such as lottery houses, drugstores and grocery stores, accept payments from our Residential Services customers as agents for these banks. As of December 31, 2017, 15.6%2019, 16.5% of all accounts receivable due from our Residential Services customers in Brazil were outstanding for more than 30 days and 12.0%13.5%, were outstanding for more than 90 days.

We are required to include in our monthly Residential Services bills charges incurred by our customers for long-distance services provided by other long-distance service providers upon the request of these providers. We have billing agreements with each long-distance telecommunications service provider that interconnects with our networks under which we bill our customers for any long-distance calls originated on our network that are carried by another long-distance service provider and transfer the balance to the relevant provider after deducting any access fees due for the use of our network.

ANATEL regulations permit us to restrict outgoing calls made by a Residential Services customer 15 days after we send the customer a past due notice, restrict incoming calls received by a Residential Services customer 30 days after the restriction on outgoing calls is imposed, and disconnect a Residential Services customer after 30 days after the restriction on incoming calls is imposed. The disconnection process thus comprises several stages, including customer notification regarding the referral of their delinquency to credit bureaus, before the Residential Services customer may be ultimately disconnected due tonon-payment. Notices range from voice messages to active calls for negotiation with the customer. Our collection system enables us to access delinquent subscribers’ accounts according to their payment profile. This profile takes into consideration, among other things, the length of subscription, the outstanding balance of the account and the longest payment delays.

Personal Mobility Services

We bill our post-paid Personal Mobility Services customers on a monthly basis and itemize charges in the same manner as we bill our Residential Services customers. In addition, the monthly bills also provide details regarding minutes used and roaming charges. Payments are due within an average of 15 days after the billing date. We charge late-payment interest at a rate of 1% per month plus aone-time late charge of 2% of the amount outstanding. As with our Residential Services business, we have agreements with several banks for the receipt and processing of payments from our post-paid Personal Mobility Services customers. A variety of businesses, such as lottery houses, drugstores and grocery stores, accept payments from our post-paid Personal Mobility Services customers as agents for these banks. As of December 31, 2017, 34.7%2019, 19.3% of all accounts receivable due from our Personal Mobility Services customers in Brazil were outstanding for more than 30 days, and 30.4%17.0% were outstanding for more than 90 days.

ANATEL regulations permit us to restrict outgoing calls made and text messages sent by a post-paid Personal Mobility Services customer 15 days after we send the customer a past due notice, restrict incoming calls and text messages received by a post-paid Personal Mobility Services customer 30 days after the restriction on outgoing calls and text messages is imposed, and cancel services to a post-paid Personal Mobility Services customer after 30 days after the restriction on incoming calls is imposed. The cancellation process thus comprises several stages, including customer notification regarding the referral of their delinquency to credit bureaus, before services to the post-paid Personal Mobility Services customer may be ultimately cancelled due tonon-payment. Notices range from text messages to active calls for negotiation with the customer. Our collection system enables us to access delinquent subscribers’ accounts according to their payment profile. This profile takes into consideration, among other things, the length of subscription, the outstanding balance of the account and the longest payment delays. We have also implemented an information tool to assist with account management that is designed to warn subscribers of high outstanding amounts due and unpaid.

Customers of ourpre-paid Personal Mobility Services can only use a paid service if they have enough active credits in their accounts to do so. In order to acquire credits, customers must recharge their SIM cards in one of our many points of sales. Services are charged directly from the customer´scustomer’s accounts and are free ofbad-debt risk.

NetworkCompetition

The Brazilian telecommunications industry is highly competitive. The competitive environment is significantly affected by key trends, including technological and Facilitiesservice convergence, market consolidation and combined service offerings by service providers.

Residential Services

We are a leading provider of residential services in our fixed-line service areas. Based on information available from ANATEL, as of December 31, 2019, we had a market share of 48.4% of the total fixed lines in service in our service areas (including the number fixed lines provided to our B2B Services customers). Our principal competitors for fixed-line services in our service areas are Claro and Telefônica Brasil.

We face competition from other telecommunications services providers, particularly from mobile telecommunications services providers, which has led to traffic migration from fixed-line traffic to mobile traffic and the substitution of mobile services in place of fixed-line services.

In addition, we face competition from providers of cable television services, particularly Claro and Telefônica Brasil, which provide local fixed-line services and broadband services (in many areas at higher speeds than our offerings) to residential customers through their cable network in municipalities in our service areas that have the highest concentration of purchasing power.

Telefônica Brasil has been increasing its competitive activities through traditional fixed-line networks in our fixed-line service areas, expanding its fiber optic network in high-income residential areas and increasing its services tolow- andmedium-size businesses.

The decrease in interconnection rates has led to decreases in market prices for telecommunications services by enabling telecommunications service providers that use the local fixed-line networks of incumbent fixed-line providers, such as our company, to offer lower prices to their customers for fixed-line services, such as voice and broadband. Although regional broadband service providers do not have the same national footprint as our company, they have established networks in the regions in which they operate and often have a market share of approximately 15% of broadband customers.

The primary providers of subscription television services in the regions in which we provide Residential Services are SKY, which provides DTH services, and Claro, which provides DTH service under the “Claro TV” brand andPay-TV services using coaxial cable under the “Net” brand.

Personal Mobility Services

The mobile telecommunications services market in Brazil is characterized by intense competition among providers of mobile telecommunications services. We compete primarily with Telefônica Brasil, which markets its mobile services under the brand name “Vivo,” TIM and Claro, each of which provides services throughout Brazil. As of December 31, 2019, based on information available from ANATEL (which includes B2B Services subscribers), we had a market share of 16.2% of the total number of mobile subscribers in Brazil.

We believe that in the medium-term, personal mobility service providers in Brazil will experience increasing competition from OTT providers, as customers shift from mobile voice and SMS communications to internet-based voice and data communications through computers and smartphone or tablet applications such as WhatsApp, Viber and Skype.

B2B Services

The competitive landscape we face relating to the fixed-line and mobile services we provide to our B2B customers are similar to those relating to the fixed-line and mobile services we provide to our residential and personal mobility customers.

In recent years, there has been a shift among corporate and SME services providers toward value-added services. With the exception of theOi Mais Empresas application and web service, our value-added products and services for the SME segment are substantially similar to those offered by our competitors; and we rely on client service and customer satisfaction to maintain existing customers and attract new customers. Our principal competitors for both core and value-added services for SME and corporate customers are Claro, Telefônica Brasil and TIM, as well as smaller niche companies.

Technology

Our Brazilian networks are comprised of physical and logical infrastructures through which we provide fully-integratedfully integrated services, whether fixed-line or mobile, voice, data or image, thereby optimizing available resources. We monitor our networks remotely from our centralized national network operations center in Rio de Janeiro. Network operating and configuration platforms, located at the network operations center, perform failure monitoring, database and configuration management, security management and performance analysis for each network.

Access Networks

Our Brazilian access networks connect our customers to our signal aggregation and transportation networks. We have a large number of network access points, including twisted copper pair wires to residences and commercial buildings, fiber optic lines to residences and commercial buildings, wireless transmission equipment andWi-Fi hotspots. Our fixed-line networks are fully digitalized.

Voice and data signals that originate through fixed-line access points are routed through Multi-service Access Nodes (MSANs), or MSANs,Subscriber Line Access Multiplexers (DSLAMs) to our aggregation networks, orand transportation networks. The analog voice signals are rerouted to our aggregation networks through Digital Subscriber Line Access Multiplexer, or DSLAM, equipment which split the voice signal from the digital signaldata signals, which isare transmitted using ADSL or very high bitrate digital subscriber line, or VDSL, technology. We are engaged in a long-term programtechnology, allowing us to update our DSLAM equipment as demand for data services increases. As of December 31, 2017, approximately 93% of our fixed-line network had been updated to support ADSL2+ or VDSL2offer broadband and we provided ADSL or VDSL2 services in approximately 4,700 municipalities.

ADSL technology allows high-speed transmission ofanalog voice and data signals on a single copper wire pair for access to the network. Since voice transmission through telephone lines uses only one of many available frequency bands, the remaining frequency bands are available for data transmission.pair. Our network supports ADSL2+next generation ADSL and VDSL2, or very-high-bitrate digital subscriber line,VDSL technologies. ADSL2+ is a data communications technology that allows data transmission at speeds of up to 2420 Mbps downstream and 1 Mbps upstream, which is much faster thanupstream. VDSL2 allows data transmission through conventional ADSL. ADSL2+ permits us to offer a wider rangeat speeds of services than ADSL, including IP TV. VDSL2 is a DSL technology providing faster data transmission, up to 10035 Mbps (downstreamdownstream and upstream), permitting us to support high bandwidth applications such as HDTV, VoIP3.5 Mbps upstream. As of December 31, 2019, approximately 91% of our fixed-line network supported ADSL2+ or VDSL2 and broadband internet access, over a single connection.we provided ADSL2+ or VDSL2 services in approximately 4,700 municipalities.

We are engaged in a long-term program to upgrade portions of our fixed-line access networks with optical fiberFTTH networks based on gigabit passive optical network, or GPON, technology to support VDSL2 service and facilitate our offering of ourOi TV service.FTTH triple-play services. The implementation of this technology permits us to provide broadband with speeds up to 100200 Mbps to residential customers and up to 1 Gbps to commercial customers.

For As of December 31, 2019, ournon-residential customers, we have a fully integrated FTTH network reached more than 4.6 million homes passed, and managed network providing access for networks based on internet protocol, or IP,approximately 675,000 homes connected. We expect to reach more than eight million homes passed and Asynchronous Transfer Mode, or ATM, protocol over legacy copper wire through which are able to provide:

symmetric and transparent access to Frame Relay services at speeds from 64 kbps to 1.5 Mbps;

symmetrical access with PPP (Point to Point) foran additional one million homes connected by the Internet connection services at speeds from 64 kbps to 1.5 Mbps; and

symmetrical access with PPP (Point to Point) to provide connection services for virtual private networks, or VPNs, through Multiprotocol Label Switching, or MPLS, protocol at speeds from 64 kbps to 1.5 Mbps.

The following table sets forth selected information about our fixed-line networks asend of the dates and for the periods indicated.2020.

   As of and For Year
Ended
December 31,
 
   2017   2016   2015 

Installed access lines (in millions)

   27.0   27.4    27.5 

Access lines in service (in millions)

   12.8    14.3    14.9 

Public telephones in service (in thousands)

   640.1    642.5    651.7 

Broadband access lines in service (in millions)

   5.9    5.9    5.9 

Mobile devices access our GSM, (Global System for Mobile Communications), or 2G, mobile networks on frequencies of 900 MHz/1800 MHz, our 3G mobile networks on frequencies of 2100 MHz and our 4G4G/4.5G mobile networks on frequencies of 25001800 MHz/2600 MHz. Our 2G access points use General Packet Radio Service or GPRS,(GPRS), which allows speeds in the range of 115 kilobytes per second (Kbps)(kbps), and Enhanced Data Rates for Global Evolution, or EDGE, which allows speeds in the range of 230 Kbps,kbps, to send and receive data signals. Our 3G access points use high speed packet access,High Speed Packet Access, or HSPA, and HSPA+, which allows speeds in the range of 14.242.2 Mbps, to send and receive data signals. Our 4G access points use 10+10 MHz and 2x2 Multiple Input Multiple Output,and 4x4 multiple-input multiple-output, or MIMO, depending on the site configuration, which allows speeds in the range of 75 Mbps (2x2 MIMO configuration sites) and 300 Mbps (4x4 MIMO and carrier aggregation configuration sites), to send and receive data signals. Voice and dataAlthough currently the majority of voice signals are sent and received through our 2G and 3G access points are routed to our aggregation networks.networks, we are initiating Voice over LTE (VoLTE) that will enable 4G routes voice signal over 4G access points, allowing offering new type of services based on the IP Multimedia Subsystem, or IMS, platform. Our mobile networks have unique data core and are fully integrated with our fixed-line data networks.

As of December 31, 2017, our 2G mobile access networks, consisting of 13,873 active radio base stations, covered 3,407 municipalities, or 93% of the urban population of Brazil. We have GPRS coverage in 100% of the localities covered and EDGE coverage in all state capitals.

As of December 31, 2017, our 3G mobile access networks, consisting of 10,020 active radio base stations, covered 1,603 municipalities, or 81% of the urban population of Brazil. We have HSPA coverage in all state capitals.

As of December 31, 2017, our 4G access networks, consisting of 7,965 active radio base stations, covered 813 municipalities, or 73% of the urban population of Brazil.

In addition to these mobile access networks, we also operateWi-Fi hotspots in indoor public and commercial areas such as coffee shops, airports and shopping centers. Since 2012, we have provided outdoor urban wireless networks, including in the neighborhoods of Copacabana and Ipanema in the city of Rio de Janeiro. As of December 31, 2017,2019, ourWi-Fi network consisted of more than two million hotspots with broadband access compatible with more than two million access points provided by Fon Wireless Ltd., or Fon, which allows our customers to access Fon lines worldwide.

Aggregation Networks

Voice and data signals sent through our access network are routed through our aggregation networks to digital switches which connect voice calls and route digital signals to their destinations. Portions of our aggregation network use conventional copper trunk lines to connect our access network to our switches and transportation networks. For a small portion of our aggregation network, we still use ATM protocol to permit high speed transmission of these signals. Other portions of our aggregation network use fiber optic cable to connect our access network to our switches and transportation networks using Synchronous Digital Hierarchy, or SDH, protocol. In large metropolitan areas where the density of access point results in increased demand, we have deployed Metro Ethernet networks. Our Metro Ethernet networks are fully-integrated management systems and provide:

ethernet data services from 4 Mbps up to 1 Gbps forpoint-to-point and multipoint dedicated access;

ethernet access services from 4 Mbps up to 1 Gbps for IP access and MPLS/VPN access;

aggregation network services for ADSL2+ and VDSL2 platforms;

aggregation network services for GPON platforms; and

DWDM systems for services above 1Gbps to prevent overbooking our Metro Ethernet network.

In the past,,we used ATM protocol to transport digital signals through our access network fromnon-residential customers that requirerequired dedicated bandwidth to our switching stations. In response to changing customer needs, we converted elements of our network that use ATM and Synchronous Digital Hierarchy, or SDH, protocols thatwhich permit us to offer dedicated bandwidth to our customers to MPLS protocol, which supports IP and permits the creation of VPNs through our MetroEthernet networks. We now use MPLS—Transport Profile, orMPLS-TP, capable devices that have been designeddesignated to interface with our existing Metro Ethernet Network to increase the bandwidth of our networks to support our 4G network data traffic and replace our legacy SDH networks.

In large metropolitan areas where the density of access point results in increased demand, we have deployed Metro Ethernet networks. Our Metro Ethernet andMPLS-TP networks are fully integrated to management systems and provide:

ethernet data services from 4 Mbps up to 1 Gbps forpoint-to-point and multipoint dedicated access;

ethernet access services from 4 Mbps up to 1 Gbps for IP access and MPLS/VPN access;

aggregation network services for ADSL2+ and VDSL2 platforms;

aggregation network services for GPON platforms; and

Dense Wavelength Division Multiplex, or DWDM, systems for services above 1Gbps to prevent overbooking our Metro Ethernet network.

Transportation Networks

We have a nationwide long-distance backbone, consisting of anour optical fiber network that connectscovers more than 2,275 municipalities, connecting the Federal District and all state capitals in Brazil. ThisOur fiber network supports high capacity Dense Wavelength Division Multiplex, or DWDM systems that can operate with up to 80 channels at 10, 100 and 40200 Gbps. Our optical network is complemented by microwave links and satellite transport to reach smaller cities and towns.

In 2015, we completed the implementation of a new Optical Transport Network/DWDM, or OTN/DWDM network, with 100 Gbps links, that connect 11 state capitals, including São Paulo, Rio de Janeiro, Brasília and Belo Horizonte. This new OTN/DWDM network spreads over approximately 30,000 km of optical cables. Our optical network is complemented by microwave links to reach smaller cities and towns. In 2017the first half of 2018, we begancompleted the extension of the OTN/DWDM network, with 100 Gbps links, to an additional seven state capitals. This extension is expected to be completed in the first half of 2018capitals and spreadsspread over an additional 18,000 km of optical cables. This year, we expect to further extend our OTN/DWDM network, with 100 Gbps links, to reach 26 state capitals and spread over 65,400 km of optical cables. In addition, in 2019, we began to expand our OTN/DWDM network using 200 Gbps links, having deployed some routes using this technology, among them a route between the cities of Goiânia and Brasília. As demand increases, more expansions of our 200 Gbps network will be implemented and we will begin to replace our existing 100 Gbps links with 200 Gbps links where technically feasible.

We employ automatic traffic protection to improve the reliability of our network and increase its traffic capacity. The network is fully supervised and operated by management systems that allow rapid response to customer service requests and reduce the recovery time in case of failures.failure.

We operate an internet backbone network and a fullyIP-routed network, which provides a backbone for all internet dedicatedinternet-dedicated services and VPN offerings.offerings through access routers, for customer aggregation, configured as single edge routers (i.e., offering various types of services aggregation over a single box), allowing us to reduce capital and operation expenses. Our internet backbone connects to the public internet via national peering links and international links that we maintain in the United States.

Our transportation network is directly interconnected to the national and international long-distance networks of all long-distance service providers operating in Regions I, II and III and all mobile services providers in Regions I, II and III.

Satellite Network

We have deployed an expanded range of satellite-based services to comply with our public service obligations to the rural and remote areas of Brazil, including the Amazon rainforest region. These satellite services include internet access and access to corporate data applications. As of December 31, 2017, our satellite network covered approximately 5,144 localities in 26 states and the Federal District and provided voice and data services.

In 2000, we began the implementation of the land-based segment of our respective satellite networks in order to extend transmission to remote areas in the states of Acre, Paraná, Rondônia, Rio Grande do Sul, Santa Catarina, Pará, Amazonas, Amapá and Roraima, as well as to other areas with limited access to telecommunications services due to geographical conditions, such as Mato Grosso, Mato Grosso do Sul, Goiás and Tocantins. The satellite network comprises satellite earth stations located in less-populated rural areas, as well as hub stations in the cities of Brasília, Manaus, Boa Vista, Macapá, Belém, Santarém, Marabá, Rio de Janeiro and Porto Velho. These satellite networks use digital technology and began operating in August 2000. The fiber optic and satellite backbones are interconnected in Brasília, Belém, Manaus, Rio de Janeiro and Porto Velho.The integration of the land-based segment of our satellite network allows us to provide fixed-line and mobile voice service to our subscribers in any location in our fixed-line service areas.

Hispamar Satellite S.A., or Hispamar, aSpanish-Brazilian consortium created in November 1999 by Hispasat (the leading satellite telecommunications provider in the Iberian Peninsula), and our company operates the Amazonas 2 and Amazonas 3 satellites, which were manufactured by Astrium (EADS Space Company). In December 2002, we entered into an agreement with Hispasat that granted and transferred to Hispamar the rights to exploit geostationary orbital position 61 degrees west, and we acquired a minority equity stake in Hispamar.

In 2009, the Amazonas 2 satellite was launched and this satellite commenced commercial operations in early 2010. The Amazonas 2 satellite was manufactured by Astrium and launched into geostationary orbit of 61 degrees West. This satellite provides both C and Ku band transponders andon-board switching, with an expected useful life of 15 years. The Amazonas 2 satellite is owned by a subsidiary of Hispasat and Hispamar has been granted the right to operate and lease all of the transponder’s space segment on this satellite.

The Amazonas 3 satellite was launched and commenced commercial operations in early 2013. The Amazonas 3 satellite was manufactured by Space Systems/Loral and launched into geostationary orbit of 61 degrees West. This satellite provides both C and Ku band transponders, with an expected useful life of 15 years. The Amazonas 3 satellite is owned by Hispamar, a subsidiary of Hispasat, which operates and leases the transponder’s entire space segment on this satellite.

As of December 31, 2017, we leased transponders from:

Hispamar with 754 MHz of capacity, in C band, on the Amazonas 3 satellite and 432 MHz of capacity in C band on the Amazonas 2 satellite to provide voice and data services through 653 remote switches covering 390 municipalities; and

Hispamar with 98.3 MHz of capacity, in Ku band, on the Amazonas 3 satellite and 540 MHz of capacity in Ku band on the Amazonas 2 satellite to provide voice and data services to approximately 3,028 localities.

DTH Network

We historically provide our DTH services through a satellite uplink located in Lurin, Peru which receives, encodes and transmits the television signals to satellite transponders. We lease these facilities and license the related technology from a subsidiary of Telefónica S.A. We lease transponders for the delivery of these television signals to our subscribers from Telefónica S.A. We have leased 216 MHz of capacity in Ku band on the Amazonas 3 satellite and 36 MHz of capacity in Ku band on the Amazonas 2 satellite to provide DTH services.

In December 2013, we started providing DTH services through our ownhead-end located in Rio de Janeiro, Alvorada – Barra da Tijuca, which receives, encodes and transmits television signals for satellite transponders. We lease transponders for the delivery of these television signals to our subscribers from SES New Skies. We have leased 1.5 GHz of capacity in Ku band, on theSES-6 satellite to provide DTH services throughout Brazil.

Our customers lease satellite dishes andset-top boxes from us as part of their subscriptions to ourOi TV services.

IP TVIPTV Network

Through our FTTH network, we offer IP TVoffered IPTV services in the86 cities in more than 20 states as of Rio de Janeiro, Vilar dos Teles, Duque de Caxias and Niteroi, in the State of Rio de Janeiro, and the city of Belo Horizonte, in the State of Minas Gerais.December 31, 2019. For subscribers of ourOi TV services, through our DTH or FTTH networks, we also offer OTT services, which provide customers with access to different content on different devices (mobile phones, tablets and computers).

Property, Plant and Equipment

As of December 31, 2019, the net book value of our property, plant and equipment was R$38,911 million. As of December 31, 2019, of the net book value of our property, plant and equipment, (1) transmission and other equipment, primarily data communication equipment, network systems and infrastructure (including alternating and direct current supply equipment) and motor-generator groups, represented 43.6%; (2) infrastructure, primarily consisting of metallic and fiber-optic cable networks and lines, underground ducts, posts and towers, represented 21.8%; (3) right of use – leases, primarily consisting of communications towers, real estate, stores, vehicles, and sites (physical spaces), represented 20.3%; (4) work in progress represented 5.5%; (5) buildings represented 3.9%; (6) automatic switching equipment, consisting of trunking and switching stations (including local, tandem and transit telephone exchanges), represented 2.6%; and (7) other fixed assets represented 2.2%.

All Brazilian property, plant and equipment that are essential in providing the services described in our fixed-line concession agreements are considered “reversible assets,” which means that, should our fixed-line concession agreements expire or terminate without being renewed, these assets will automatically revert to ANATEL. There are no other encumbrances that may affect the utilization of our property, plant and equipment. For more details, see note 16 to our audited consolidated financial statements included in this annual report.

Transmission and Other Equipment

We have a nationwide long-distance backbone, consisting of an optical fiber network that covers more than 2,275 municipalities, connecting the Federal District and all state capitals in Brazil. This fiber network supports high capacity DWDM systems that can operate with up to 80 channels at 10, 100 and 200 Gbps. We have implemented an OTN/DWDM network, with 100 Gbps links that connect 21 state capitals, including São Paulo, Rio de Janeiro, Brasília and Belo Horizonte, which spreads over approximately 48,000 km of optical cables. Our optical network is complemented by microwave links to reach smaller cities and towns.

Infrastructure

Our Brazilian access networks connect our customers to our aggregation and transportation networks. We have a large number of network access points, including twisted copper pair wires to residences and commercial buildings, fiber optic lines to residences and commercial buildings, wireless transmission equipment andWi-Fi hotspots. Our fixed-line networks are fully digitalized.

Voice and data signals sent through our access network are routed through our aggregation networks to digital switches which connect voice calls and route digital signals to their destinations. In the past, we used ATM protocol to transport digital signals through our access network fromnon-residential customers that required dedicated bandwidth to our switching stations. In response to changing customer needs, we converted elements of our network that use ATM and SDH protocols, which permit us to offer dedicated bandwidth to our customers, to MPLS protocol, which supports IP and permits the creation of VPNs through our Metro Ethernet networks. We now useMPLS-TP capable devices that have been designed to interface with our existing Metro Ethernet Network to increase the bandwidth of our networks to support our 4G network data traffic and replace our legacy SDH networks. In large metropolitan areas where the density of access point results in increased demand, we have deployed Metro Ethernet networks.

Automatic Switching Equipment

Voice and data signals that originate through fixed-line access points are routed through MSANs or DSLAMs to our aggregation and transportation networks. The analog voice signals are split from the data signals, which are transmitted using ADSL or VDSL technology, allowing us to offer broadband and analog voice on a single copper wire pair. As of December 31, 2019, approximately 91% of our fixed-line network supported ADSL2+ or VDSL2 and we provided ADSL2+ or VDSL2 services in approximately 4,700 municipalities.

Voice and data signals sent and received through our 2G, 3G and 4G access points are routed to our aggregation networks. Our mobile networks have unique data core and are fully integrated with our fixed-line data networks.

As of December 31, 2019:

our 4G mobile access networks consisted of 12,622 active radio base stations covering 1,018 municipalities, or 75% of the urban population of Brazil;

our 3G mobile access networks consisted of 10,350 active radio base stations covering 1,645 municipalities, or 82% of the urban population of Brazil; and

our 2G mobile access networks consisted of 14,019 active radio base stations covering 3,497 municipalities, or 94% of the urban population of Brazil.

In addition to our mobile access networks, we also operateWi-Fi hotspots in indoor public and commercial areas such as coffee shops, airports and shopping centers. As of December 31, 2019, ourWi-Fi network consisted of more than two million hotspots, with broadband access compatible with more than two million access points provided by Fon, which allows our customers to access Fon lines worldwide.

Buildings

In addition to our headquarters building and our centralized national network operations center in Rio de Janeiro, we own 7,998 buildings that are used to house switching equipment or to house regional and local sales and operations centers. Of these buildings, 7,768 are “reversible assets” under our fixed-line concession agreements.

Capital Expenditures and Work in Progress

During the year ended December 31, 2019, we modernized our core network, with a focus on infrastructure improvements and enhancing our customers’ experience, by making strategic investment decisions that allow us to do more with less and we invested in our FTTH network. As a result, we expanded our fiber optic backbone, which enhanced our data traffic capabilities for fixed and mobile networks, to keep up with the growing demand. In addition, our performance on ANATEL’s network quality metrics improved.

The following table sets forth our capital expenditures for the periods indicated.

   Year Ended December 31, 
   2019   2018   2017 
   (in millions ofreais) 

Data transmission equipment

  R$2,947   R$1,993   R$1,846 

Installation services and devices

   742    539    644 

Mobile network and systems

   905    820    602 

Voice transmission

   496    731    726 

Information technology services

   684    720    729 

Telecommunication services infrastructure

   429    500    496 

Buildings, improvements and furniture

   88    70    80 

Network management system equipment

   224    171    94 

Backbone transmission

   630    304    237 

Internet services equipment

           1 

Other

   668    229    174 
  

 

 

   

 

 

   

 

 

 

Total capital expenditures

  R$7,813   R$6,077   R$5,629 
  

 

 

   

 

 

   

 

 

 

Our principal capital expenditures relate to a variety of projects designed to expand and upgrade our transmission networks, our broadband access networks (fixed and mobile), our service platforms (data, video and voice), our information technology systems and our telecommunications services infrastructure.

Data Transmission Equipment Programs

We are engaged in a long-term program to upgrade portions of our fixed-line access networks with optical fiber networks based on GPON. The implementation of this technology permits us to provide broadband with speeds up to 200 Mbps to residential customers and up to 1 Gbps to commercial customers.

In our access networks, we have been engaged in a program of deploying FTTH technology to support our “triple play” services, using a GPON network engineered to support IPTV, high speed internet (currently speeds up to 200 Mbps), and VoIP services.

We have acquired and installed data communications equipment to convert elements of our networks that used ATM and SDH protocols to MPLS protocol over optical fiber, which supports IP and permits the creation of VPNs through our Metro Ethernet networks. We also deployed an optical switching layer based on optical transport network technology in order to provide more efficient use of our DWDM capacity, fast restorations, and IP routers traffic offloading.

We have been implementing a new broadband data communications network architecture, which we refer to as the Single Edge project. This architecture enables Oi to offer access network services such as mobile, broadband, IPTV, and corporate customer links in a single platform, which eliminates the need for individual management of each type of access network, expedites the resolution of network problems and minimizes maintenance and operation costs.

In addition to expanding our IP backbone capacity, we are continuing to simplify our transport network architecture through the adoption of the single-edge concept, which means using one single router to join our commercial, mobile and residential functions that would otherwise require many specialized routers. We believe that this network simplification will reduce both capital and operational expenditures.

Mobile Services Network Programs

4G Network

We offer 4G services using LTE network technology and have been deploying our 4G network since 2012. In compliance with our obligations under our LTE authorizations, in 2016, we extended our LTE network to cities with over 100,000 inhabitants, adding 284 new cities to our LTE network, and in 2017, we extended our LTE network to cities with less than 100,000 inhabitants, adding 813 cities to our LTE network.

In 2018, we began deploying 4.5G services by using carrier aggregation with 1800 MHz spectrum refarming and MIMO 4x4 in 27 municipalities in the first phase of the project. It has allowed us to offer best user experience and aligning our network to main operators in Brazil.

3G Network

We have undertaken a project to upgrade a portion of our mobile networks to enable us to increase the capacity of our mobile network. We have deployed new radio base stations and transceivers to improve our 3G coverage and quality in areas we already serve, reducing the level of signal congestion in these areas, and to expand our 3G service to municipalities in Brazil to which we have not historically provided 3G service.

Voice Transmission Network Programs

We are engaged in a program of investing in new equipment for our switching stations to support next-generation networks, which we believe will permit us to offer new value-added services to our fixed-line customers. We believe that our investment in next-generation networks will:

assist us in meeting the increased demand for long distance traffic, both domestic and international, through the use of VoIP;

permit us to offer differentiated services, such as voice over broadband; and

significantly promotefixed-to-mobile convergence.

As part of this program, we have deployed an IMS core that will facilitate our convergent voice and broadband offerings. The IMS core not only provides control for the VoIP resource but also integrated access control and authentication for all services, significantly improving automation and speed for customer provisioning.

We have also undertaken a program of removing and replacing smaller switching stations and integrating these operations with other switching stations to promote efficiency in our operations.

Information Technology Services Programs

We are investing in the expansion of supply in our cloud computing services in data centers, particularly in the State of São Paulo, in order to support the growing demand from our corporate customers. Our cloud computing services enable us to provide our customers with integrated telecommunications and information technology solutions.

Telecommunications Services Infrastructure Programs

We are investing in several structural projects in order to improve and modernize our business support systems and operational support systems, or OSS, and consolidate duplicative systems resulting from integrating previously acquired companies, thereby optimizing our capital and operational expenditure investments. Based on the Telemanagement Forum frameworks and best practices, our main projects are unified customer relationship management; network provisioning services; order management; consolidation of network inventory; network planning, project and construction; network fault management; performance management; customer experience management; API management and digital self-care, among others.

One of the primary projects connected to the OSS is related to assurance and quality. In January 2017, we completed the transition from a network centric monitoring system to a customer-focused approach and thereby our network operations have migrated from network operations centers to service operations centers which provide more efficient and customer-based support.

In December 2016, we completed a project to improve fulfillment by speeding up service creation and provisioning, reducing costly human intervention and increasing overall customer quality of experience through automation of the fulfillment processes.

Intellectual Property

We hold several material intellectual property assets, including patents and trademarks registered with the Brazilian Patent and Trademark Office (Instituto Nacional de Propriedade Industrial), or BPTO. Our main trademark used in Brazil, “Oi,” is registered with the BPTO in several classes, which allows us to use this trademark in a variety of markets in which we operate, including in connection with our fixed-line, mobile and broadband services.

Operating Agreements

Fixed-Line and Mobile Tower Leases

In December 2012, weWe have entered into anthree operating lease agreementagreements with Sumbeowners of communications towers and rooftop antennae to lease space to install equipment related to the delivery of our equipmentPersonal Mobility Services on 1,200an aggregate of approximately 4,850 communications towers and rooftop antennae of Sumbe. The monthly payments under thisantennae. We have also entered into three operating lease agreement reflect a base rental amount specified in the agreement, adjusted annually by the positive variationagreements with owners of IPCA. This operating lease has a15-year term and is automatically renewable for successive12-month periods unless any party to the agreement provides60-day prior written notice terminating such renewal.

In April 2013, we entered into an operating lease agreement with São Paulo Cinco Locação de Torres Ltda.fixed-line communications towers to lease space to install equipment related to the delivery of our equipmentfixed-line services on 2,113an aggregate of approximately 6,400 fixed-line communications towers of São Paulo Cinco Locação de Torres Ltda. towers.

The monthly payments under thistwo of our operating lease agreement reflect a base rental amount specified in the agreement, adjusted annually by the positive variation of IPCA. This operating lease has a20-year term that commenced upon completion of the assignment of the right to leaseagreements for space and install equipment on the fixed-line communication towers, and is renewable for another 20 years.

In April 2013, we entered into an operating lease agreement with BR Towers SPE 3 S.A. to lease space to install our equipment on 2,113 fixed-line communications towers of with BR Towers SPE 3 S.A. The monthly payments under this operating lease agreement reflect a base rental amount specified in the agreement, adjusted annually by the positive variation of IPCA. This operating lease has a20-year term that commenced upon completion of the assignment of the right to lease space and install equipment on the fixed-line communication towers, and is renewable for another 20 years.

In July 2013, we entered into an operating lease agreement with SBA Torres Brasil Ltda. to lease space to install our equipment on 2,113 fixed-line communications towers of SBA Torres Brasil Ltda. The monthly payments under this operating lease agreement reflect a base rental amount specified in the agreement, adjusted annually by the positive variation of IPCA. This operating lease has a20-year term that commenced upon completion of the assignment of the right to lease space and install equipment on the fixed-line communication towers, and is renewable for another 20 years.

In December 2013, we entered into an operating lease agreement with Caryopoceae to lease space to install our equipment on 2,007 communications towers and rooftop antennae of Caryopoceae. The monthly payments under this operating lease agreement reflect a base rental amount specified in the agreement, adjusted annually during the first seven years of the lease by the greater of 6.5% or the positive variation of IPCA, and adjusted annually thereafter by the positive variation of IPCA. This operating lease has a15-year term and is automatically renewable for successive60-month periods unless any party to the agreement provides60-day prior written notice terminating such renewal.

In June 2014, we entered into an operating lease agreement with Tupã Torres to lease space to install our equipment on 1,641 communications towers and rooftop antennae of Tupã Torres. The monthly payments, under thisthe remainder of the operating lease agreementagreements, reflect a base rental amount specified in the agreement, adjusted annually during the first seven years of the lease by the greater of 6.5% or the positive variation of IPCA, and adjusted annually thereafter by the positive variation of IPCA. This

The operating lease has aagreements for space on communications towers and rooftop antennae have15-year termterms expiring between December 2027 and isJune 2029 and are automatically renewable for successive60-monthone-year periods unless any party to the agreement providesperiods. The operating lease agreements for space on fixed-line communications towers have60-day20-year prior written notice terminating such renewal.terms expiring between April 2033 and July 2033 and are renewable for additional20-year terms.

Infrastructure Sharing Agreements

2G and 3G Networks

In April 2014, we and TIM entered into a memorandum of understanding under which we agreed to the joint construction, implementation and reciprocal assignment of elements of our respective 2G and 3G network infrastructure.

4G Network

We currentlyAs of the date of this annual report, we are party to two Radio Access Network, or RAN, sharing agreements with other operators. RAN sharing enables operators to share the same physical network, each using its own frequency spectrum resources, thus reducing the deployment costs in proportion to each operator’s respective coverage requirements while maintaining all of the characteristics of an individual network with respect to our customers. RAN sharing makes use of 3GPP standard features, permitting full technical support. As a result, RAN sharing agreements allow us to reduce operating expenses and capital expenditures.

In November 2012, we entered into a memorandum of understanding with TIM under which we agreed to the joint use of elements of our 4G network under a RAN sharing model pursuant to which we have invested in (and provided TIM with access to) infrastructure in certain cities, while TIM has invested in (and provided us with access to) infrastructure in other cities. In late 2013, we and TIM extended this memorandum of understanding to additional cities and revised certain obligations of each party under the memorandum of understanding, which we refer to as the 2013 RAN Sharing Agreement. The 2013 RAN Sharing Agreement has a term of 15 years. Under the 2013 RAN Sharing Agreement, we offer 4G technology to over 80% of urban areas in all Brazilian capital cities and cities with over 500,000 inhabitants. In 2015, we expanded the 2013 RAN Sharing ArrangementAgreement with TIM to cities with over 200,000 inhabitants, approximately 133 municipalities covered by 4G technology, and we began a RAN sharing arrangement with Telefônica Brasil in five municipalities.Brasil. In 2016, we expanded to cities with over 100,000 inhabitants, reaching 284 cities with 4G coverage. In 2017, we expanded to cities with less than 100,000 inhabitants, reaching 813 cities with 4G coverage. In 2018, we and TIM amended the 2013 RAN Sharing Agreement to update the technology covered by the agreement to permit infrastructure sharing in the 1800 MHz spectrum technology.

In June 2015, we entered into a memorandum of understanding under which we agreed to the joint use of elements of the 4G network under a RAN sharing model pursuant to which Oi, TIM, and Telefônica Brasil agreed to invest proportionally (50% Telefônica Brasil, 25% Oi and 25% TIM) in sites in certain cities based on each operators’ respective coverage obligations, which we refer to as the 2015 RAN Sharing Agreement. The 2015 RAN Sharing Agreement has a term of 12 years. In early 2016, ANATEL required the inclusion of additional clauses in the agreement allowing an additional operator to be added. This agreement covers 32covered 31 cities in 2015, 150171 cities in 2016 and 525427 cities in 2017.

Satellite Network and Leases

Residential Services

We have deployed a range of satellite-based services to comply with our public service obligations to the rural and remote areas of Brazil, including the Amazon rainforest region. These satellite services include internet access and access to corporate data applications. The satellite network comprises satellite earth stations located in less-populated rural areas, as well as hub stations in the cities of Brasília, Manaus, Belém, Rio de Janeiro, Porto Velho, Boa Vista, Macapá, Santarém, and Marabá. Our fiber optic backbone connects all these hub stations. The integration of the land-based segment of our satellite network allows us to provide fixed-line and mobile voice service to our subscribers in any location in our fixed-line service areas.

As of December 31, 2019, we leased transponders from our affiliate Hispamar Satélite S.A., or Hispamar, with:

43 MHz of capacity on the Amazonas 3 satellite in Ku band and 252 MHz of capacity on the Amazonas 2 satellite in Ku band to provide voice and data services to approximately 3,000 localities; and

580 MHz of capacity on the Amazonas 3 satellite in C band and 378 MHz of capacity on the Amazonas 2 satellite in C band to provide voice and data services to approximately 390 municipalities.

DTH Network

We provide our DTH services through satellite uplinks that receive, encode and transmit the television signals to satellite transponders through our own facilities in Barra da Tijuca near Rio de Janeiro.

As of December 31, 2019, we leased transponders to provide DTH services from SES New Skies with 1.5 GHz of capacity on theSES-6 satellite in Ku band.

Agreements for Network Equipment and Services

In 2018, we entered into agreements with strategic suppliers to acquire equipment and services to support the modernization of network technologies for the expansion of mobile telephone service coverage and fiber optic broadband capacity. These projects are designed to modernize and consolidate our mobile network technologies, permitting our gradual use of our 2G and 3G frequencies to provide 4.5G services in all municipalities currently served by our mobile network and prepare our network for the implementation of 5G technology and Internet of Things (IoT) solutions. Under this agreement, we expect to acquire equipment and services from Huawei over the next five years.

Network Maintenance

Our external plant and equipment maintenance, installation and network servicing are performed by our wholly-owned subsidiariessubsidiary Serede andServiços de Rede Conecta (formerly A.R.M. Engenharia)S.A., or Serede, as well as one third-party service provider, Telemont Engenharia de Telecomunicações S.A., or Telemont. We employ our own team of technicians for our internal plant and equipment maintenance.

Insourced Network Maintenance

In May 2013 and June 2013, we insourced our installation, operations, and corrective and preventive maintenance services in connection with our fixed-line telecommunications services, mobile telecommunications services, data transmission services (including broadband access services), satellite services, buildings, access ways and towers. These services had previously been provided by Nokia Solutions and Networks do Brasil Telecomunicações Ltda. and Alcatel-Lucent Brasil S.A.

We have entered into arms’-length services agreements with our wholly-owned subsidiaries Serede and Rede Conecta to perform our external plant and equipment maintenance, installation and network servicing in the States of São Paulo, Rio de Janeiro, Rio Grande do Sul, Santa Catarina, Paraná, Maranhão, Piauí, Ceará, Rio Grande do Norte, Paraíba, Pernambuco, Alagoas, Sergipe, Bahia, Amazonas, Roraima, Pará and Amapá.

In January 2012, we entered into a services agreement with Serede for installation, operation, and corrective and preventive maintenance in connection with our external plants and associated equipment, public telephones, and fiber optic and data communication networks (including broadband access services) in certain parts of the State of Rio de Janeiro. Over the years, we have amended this agreement to expand its scope to the entirety of the State of Rio de Janeiro (following our acquisition of Telemont’s operations in Rio de Janeiro), as well as the States of São Paulo, Rio Grande do Sul, Santa Catarina and Paraná (following our acquisition of A.R.M Engenharia in June 2016). The total estimated payments under this contract, which expires in January 2022, are approximately R$10.0 billion.

In June 2016, we acquired 100% of the capital stock of A.R.M. Engenharia and changed its corporate name to Rede Conecta – Serviços de Rede S.A. In July 2016, we entered into a services agreement withNovember 2018, Rede Conecta formerged into Serede. Through Serede we perform installation, operation and corrective and preventive maintenance in connection with our external plant and associated equipment, public telephones, and fiber optic and data communication networks (including broadband access services) in the States of Maranhão, Piauí, Ceará, Rio Grande do Norte, Paraíba, Pernambuco, Alagoas, Sergipe, Bahia, Amazonas, Roraima, Pará and Amapá. The total estimated payments under this contract, which expires in June 2021, are approximately R$3.2 billion.

Outsourced Network Maintenance

In October 2012, we entered into five-year services agreements with Telemont for installation, operation, and corrective and preventive maintenance in connection with our external plant and associated equipment, public telephones, and fiber optic and data communication networks (including broadband access services) in the States of Minas Gerais, Espírito Santo, Mato Grosso, Mato Grosso do Sul, Tocantins, Acre, Rondônia and Goiás and the Federal District. The total payments under this contract, which expired in October 2017, amounted to R$3.7 billion.

In October 2017, we entered into new services agreements with Telemont for installation, operation, and corrective and preventive maintenance in connection with our external plant and associated equipment, public telephones, and fiber optic and data communication networks (including broadband access services) in the States of Minas Gerais, Espírito Santo, Mato Grosso, Mato Grosso do Sul, Tocantins, Acre, Rondônia and Goiás and the Federal District. The total estimated payments under this contract, which expires in October 2022, are approximately R$4.2 billion.

Competition

The Brazilian telecommunications industry is highly competitive. The competitive environment is significantly affected by key trends, including technological and service convergence, market consolidation and combined service offerings by service providers. See “Item 5. Operating and Financial Review and Prospects—Principal Factors Affecting Our Financial Condition and Results of Operations—Effects of Competition on the Rates that We Realize and the Discounts We Record.”

Residential Services

We are the leading provider of residential services in Regions I and II of Brazil with 12.9 million fixed lines in service (including the number fixed lines provided to our B2B Services customers) as of December 31, 2017. Based on information available from ANATEL, as of December 31, 2017, we had a market share of 54.1% of the total fixed lines in service in Region I (including the number fixed lines provided to our B2B Services customers) and a market share of 50.1% of the total fixed lines in service in Region II (including the number fixed lines provided to our B2B Services customers). Our principal competitors for fixed-line services are (1) Claro, which had a market share of 24.9% of the total fixed lines in service in Region I and a market share of 19.2% of the total fixed lines in service in Region II as of December 31, 2017, based on information available from ANATEL, and (2) Telefônica Brasil, which had a market share of 13.7% of the total fixed lines in service in Region I and a market share of 25.7% of the total fixed lines in service in Region II as of December 31, 2017, based on information available from ANATEL.

We face competition from other telecommunications services providers, particularly from mobile telecommunications services providers, which has led to traffic migration from fixed-line traffic to mobile traffic and the substitution of mobile services in place of fixed-line services, encouraged by the prevalence ofall-net packages and offers of aggressively-priced packages from some mobile telecommunications service providers. The decrease in interconnection rates has discouraged the construction of new fixed-line networks. In addition, the decrease in interconnection rates has led to decreases in market prices for telecommunications services by enabling telecommunications service providers that use the local fixed-line networks of incumbent fixed-line providers, such as our company, to offer lower prices to their customers. We and other companies have combatted this trend by offering subscriptions with unlimited calling privileges at the same or similar prices to mitigate the pricing pressure. Finally, our competitors have begun competing in the consumer market with bundles or services targeted to the needs of lower income customers.

Mobile

We expect to continue to face competition from mobile services providers, which represent the main source of competition in our Residential Services business. The number of mobile subscribers in Brazil increased from 121.0 million as of December 31, 2007 to 236.5 million as of December 31, 2017, based on information available from ANATEL. In addition, due to the proliferation ofall-net service plans, particularly for mobile services, which offer unlimited long-distance calls and data combination plans, we believe that we may be vulnerable to traffic migration as customers with both fixed-line and mobile telephones use their mobile devices to make calls to other mobile subscribers.

Fixed Line

Claro, a subsidiary of América Móvil, provides local fixed-line services to residential customers through its cable network in the portions of Regions I and II where it provides cable television and broadband services under the “Net” brand. As a result, Claro is able to offer cable television, broadband and telephone services as a bundle at a very competitive price. We also expect competition from Claro to increase in certain cities in our service areas where the volume of demand is attractive.

We also compete in the State of São Paulo with Telefônica Brasil, which is the incumbent fixed-line service provider in the State of São Paulo. Telefônica Brasil has been increasing its competitive activities in Regions I and II, expanding its fiber optic network in high-income residential areas and increasing its services tolow- andmedium-size businesses. We expect competition from Telefônica Brasil to increase in certain cities in our service areas where the volume of demand is attractive.

Competition from long-distance fixed-line service providers has decreased as a result of recent reductions in interconnections tariffs. The proliferation ofall-net plans by fixed-line and mobile services providers that include free minutes for calls to subscribers of any operator have and may continue to adversely impact our revenues from fixed-line long-distance calls if our fixed-line customers choose to migrate to mobile services for long-distance communications and/or cancel their fixed-line services. Moreover, new technologies that serve as alternatives to traditional long-distance telephone calls, such as VoIP and instant internet messaging, have captured part of Brazil’s long-distance traffic.

Broadband

Cable television providers that offer broadband services, particularly Claro and Telefônica Brasil, represent our principal competition in the broadband market. As of December 31, 2017, Claro and Telefônica Brasil had market shares of 24.4% and 16.7%, respectively, for broadband services in Regions I and II of Brazil, while we had a market share of 33.4% for broadband services in Regions I and II of Brazil, according to data from ANATEL. Both Claro and Telefônica Brasil offer broadband services at higher speeds than our offerings, and they offer integrated packages, consisting of subscription television, broadband and voice telephone services to cable television subscribers who, in general, have more purchasing power than other consumers. Claro and Telefônica Brasil offer strong competition for fixed broadband services in municipalities that have the highest concentration of purchasing power.

In addition, we compete in our service areas with smaller companies that have been authorized by ANATEL to provide fixed-line services, such as voice and broadband. Although regional broadband service providers do not have the same national footprint as national operators, they have established networks in the regions in which they operate and often have a market share of approximately 15% of broadband customers.

Pay-TV

In Brazil, the high quality programming of television broadcasters has limited the perceived value of subscription television. As a result, the subscription television market in Brazil has a low penetration compared to developed countries and even to other South American countries such as Argentina, Chile and Mexico. Penetration rates by subscription television have grown from approximately 8.6% of Brazilian households in 2006 to approximately 33.7% in 2016. According to information available from ANATEL, the Brazilian subscription television market decreased by 4.2% to 8.0 million subscribers as of December 31, 2017 from 18.8 million subscribers as of December 31, 2016.

The primary providers of subscription television services in the regions in which we provide Residential Services are SKY, which provides DTH services, and Claro, which provides DTH service under the “Claro TV” brand andPay-TV services using coaxial cable under the “Net” brand. We offer DTH subscription television services throughout the regions in which we provide Residential Services.

We also deliverOi TV through our FTTH network in the cities of Rio de Janeiro, Vilar dos Teles, Duque de Caxias and Niteroi, in the State of Rio de Janeiro, and the city of Belo Horizonte, in the State of Minas Gerais.

Personal Mobility Services

The mobile telecommunications services market in Brazil is characterized by intense competition among providers of mobile telecommunications services. We compete primarily with Telefônica Brasil, which markets its mobile services under the brand name “Vivo,” TIM and Claro, each of which provides services throughout Brazil.

As of December 31, 2017, based on information available from ANATEL (which includes B2B Services subscribers), we had a market share of 16.5% of the total number of mobile subscribers in Brazil, ranking behind Telefônica Brasil with 31.7%, Claro with 25.0% and TIM with 24.8%. As of December 31, 2017, based on information available from ANATEL, the competitive landscape for mobile services was as follows: in Region I, we had a market share of 22.4% of the total number of mobile subscribers, behind Telefônica Brasil with 28.9%, TIM with 23.9% and Claro with 22.7%; in Region II, we had a market share of 12.2% of the total number of mobile subscribers, ranking behind Telefônica Brasil with 32.5%, Claro with 28.3% and TIM with 26.7%; and in Region III, we had a market share of 9.7% of the total number of mobile subscribers, ranking behind Telefônica Brasil with 36.0%, Claro with 25.9% and TIM with 24.6%.

Competition in Mobile Voice and Data Communications Services

Competitive efforts in thepre-paid and post-paid personal mobility services market generally take the form of traffic subsidies and aggressive discounts on data packages. We no longer offer handset subsidies (with the exception of theOi Pontos program, which provides credit to existing post-paid customers to be used on the purchase of a new mobile device), but we do compete on the basis of traffic subsidies,all-net plans that eliminate the community effect of traditional telecommunications services in Brazil and discounts on data packages. The aggressiveness of promotions is generally driven by the desire of the operator offering the promotion to increase market share; however, these promotions generally are for a short duration as the pricing terms offered are not sustainable over the long term.

Studies of telecommunications consumption habits in Brazil show that, given budget restrictions caused by the macroeconomic situation, users have shifted away from owning a SIM card from each of the operators (in response to traditionalon-net plans that offer substantial discounts for calls to the same operator) and have begun to consolidate telecommunications services on a the SIM card that offers the best data package. This trend will result in a decline in the overall customer base forpre-paid services, which will require operators to offer increasingly comprehensive data packages at aggressive discounts in order to maintain and potentially increase their customer bases.

Our launches of theOi Mais,Oi Mais Controle andOi Livre portfolios have kept us on the forefront of competition in the mobile services market. We believe our innovative flat rate pricing,all-net model for voice services and text messaging, and robust data packages at competitive rates enable us to satisfy the growing customer demand for simpler product offerings and greater access to data.

In addition, we believe that in the medium-term, personal mobility service providers in Brazil will experience increasing competition from OTT providers, as customers shift from mobile voice and SMS communications to internet-based voice and data communications through computers and smartphone or tablet applications such as WhatsApp, Viber and Skype. Since November 2011, we have deployed a network ofWi-Fi hotspots, which is composed of sub networks that are accessible from (1) indoor public and commercial sites, such as coffee shops, airports and shopping centers, (2) outdoor public spaces and (3) residential access points of our fixed-line customers that share access points in association with Fon. As of December 31, 2017, ourWi-Fi network consisted of more than two million hotspots, with broadband access compatible with more than two million access points provided by Fon, which allows our customers to access Fon lines worldwide. Our data customers (both mobile and fixed) have unlimited access to ourWi-Fi hotspots, extending our mobile coverage and improving customer experience.

Competition in Mobile Data Only Services

Studies of telecommunications consumption habits in Brazil show that users are demanding more data for use in social networking sites and smartphone applications such as WhatsApp. This shift from voice to data consumption affects our Personal Mobility Services business in two ways: (1) it enables customers to use data to communicate with anyone anywhere in the world via internet instant messaging systems available on smartphone applications such as WhatsApp, and (2) it enables consumers to use data to call anyone anywhere in the world using the VoIP capabilities available in such smartphone applications.

In the post-paid mobile data communications market, our primary competitors are Telefônica Brasil, Claro and TIM. As of December 31, 2017, based on information available from ANATEL, which includes B2B Services subscribers, we had a market share of 10.4% of the total number of post-paid mobile data subscribers in Brazil (including hybrid data plan subscribers), ranking behind Telefônica Brasil with 41.8%, Claro with 23.1% and TIM with 20.2%. We believe that our most direct competitor in this market is TIM, whose customer acquisition and retention strategy of offering traffic subsidies,all-net plans and aggressive discounts on data packages most closely resembles ours. On the other hand, Telefônica Brasil and Claro, whose prices are typically higher than those of the other mobile data service providers in the market, primarily focus on thehigh-end consumer market.

In thepre-paid mobile data communications market, our primary competitors are also Telefônica Brasil, Claro and TIM. As of December 31, 2017, based on information available from ANATEL, which includes B2B Services subscribers, we had a market share of 20.1% of the total number ofpre-paid mobile data subscribers in Brazil, ranking behind TIM with 27.5%, Claro with 26.0% and Telefônica Brasil with 25.7%. As in the post-paid mobile data communications market, we believe that our most direct competitor in thepre-paid mobile data communications market is TIM, who offers plans similar toOi Livre.

Competition in Mobile Long-Distance Services

Recent reductions in the interconnection rates for Regions I, II and III have resulted in lower costs for long-distance services, both to us and to our customers. As a result, all of the major mobile services providers now offer unlimited voice and messaging plans that allow customers to call anywhere in Brazil for a flat rate. We believe that the introduction of unlimited plans, coupled with more robust data packages that allow consumers to use smartphones applications more freely, have substantially reduced competition in the mobile long-distance services market.

B2B Services

The competition risks relating to the fixed-line and mobile services we provide to our SME customers are similar to those relating to the fixed-line and mobile services we provide to our residential and personal mobility customers. The competition risks relating to the fixed-line and mobile services we provide to our corporate customers are also similar.

In recent years, there has been a shift among corporate and SME services providers toward value-added services. With the exception of theOi Mais Empresas app and web service, our value-added products and services for the SME segment are substantially similar to those offered by our competitors, and we rely on client service and customer satisfaction to maintain existing customers and attract new customers. Our principal competitors for both core and value-added services for SME and corporate customers are Claro, Telefônica Brasil and TIM, as well as smaller niche companies.

The Brazilian recession has had a significant negative effect on our operating revenue and margins as SMEs generally, including our customers, have reduced the size of their businesses and in some cases ceased operations. In addition, a number of our corporate customers have reduced their telecommunications spending as part of their overall cost-cutting efforts.

Concessions, Authorizations and Licenses

Under the General Telecommunications Law (Lei Geral das Telecomunicações) and ANATEL regulations, the right to provide telecommunications services is granted either through a concession under the public regime or an authorization under the private regime. For additional details regarding the rights and obligations of service providers operating under the public regime and the private regime, see “—Telecommunication Regulations—Regulation of the Brazilian Telecommunications Industry—Concessions and Authorizations.” We operate under:

a concession to provide local fixed-line services in Region I (other than the 57 municipalities in the State of Minas Gerais that are excluded from the concession area of Region I) and a concession to provide local fixed-line services in Region II (other than the nine municipalities in the States of Goiás, Mato Grosso do Sul and Paraná that are excluded from the concession area of Region II);

a concession to provide domestic long-distance services in Region I (other than the 57 municipalities in the State of Minas Gerais that are excluded from the concession area of Region I) and a concession to provide domestic long-distance services in Region II (other than the nine municipalities in the States of Goiás, Mato Grosso do Sul and Paraná that are excluded from the concession area of Region II);

authorizations to provide personal mobile services in Regions I, II and III;

authorizations to provide local fixed-line services and domestic long-distance services in (1) the 57 municipalities in the State of Minas Gerais that are excluded from the concession area of Region I, (2) the nine municipalities in the States of Goiás, Mato Grosso do Sul and Paraná that are excluded from the concession area of Region II, and (3) Region III;

authorizations to provide international long-distance services originating anywhere in Brazil;

authorizations to provide Multimedia Communication Services (Serviço de Comunicação Multimídia) throughout Brazil; and

an authorization to provide subscription television services throughout Brazil.

These concessions and authorizations allow us to provide specific services in designated geographic areas and set forth certain obligations with which we must comply.

Fixed-Line and Domestic Long-Distance Services Concession Agreements

We have entered into concession agreements with ANATEL that govern our concessions to provide (1) fixed-line services in the Federal District and each of the states of Regions I and II and (2) domestic long-distance services originating from the Federal District and each of the states of Regions I and II. Each of our fixed-line and domestic long-distance concession agreements:

expires on December 31, 2025;

sets forth the parameters that govern adjustments to our rates for fixed-line services;

requires us to comply with the network expansion obligations set forth in the General Plan on Universal Service Goals;

requires us to implement electronic billing systems;

sets forth the conditions under which ANATEL may access information from us; and

requires us to pay fines for systemic service interruptions.

In addition to the above, each of our concession agreements for fixed-line services requires us to comply with certain quality of service obligations set forth in these concession agreements as well as the quality of service obligations set forth in the General Plan on Quality Goals.

Each of our fixed line concessions requires payment of biannual fees equal to 2.0% of our net operating revenue that is derived from the provision of local fixed-line services (excluding taxes and social contributions) during the immediately preceding year. Similarly, each of our domestic long-distance concessions requires payment of biannual fees equal to 2.0% of our net operating revenue that is derived from the provision of domestic long-distance services (excluding taxes and social contributions) during the immediately preceding year.

The General Plan on Universal Service Goals also require us to provide transmission lines connecting our fiber-optic internet backbones to municipalities in our concession areas in which we did not provide internet service, which we refer to as backhaul. Under these concession agreements, we are obligated to set up backhaul in 3,252 municipalities in Regions I and II. The facilities that we constructed to meet these obligations are considered to be property that is part of our concessions and will therefore revert to the Brazilian government on January 1, 2026.

These concession agreements provide that ANATEL may modify their terms in 2015 and 2020 and may revoke them prior to expiration under the circumstances described under “—Telecommunications Regulation—Regulation of the Brazilian Telecommunications Industry—Regulation of Fixed-Line Services—Termination of a Concession.” The modification right permits ANATEL to impose new terms and conditions in response to changes in technology, competition in the marketplace and domestic and international economic conditions. ANATEL is obligated to engage in public consultation in connection with each of these potential modifications.

On June 27, 2014, ANATEL opened a public comment period for the revision of the terms of our concession agreements. The comment period, which ended on December 26, 2014, was opened for comments on certain topics such as service universalization, rates and fees, among others. Throughout 2015, ANATEL, the Brazilian Ministry of Communications and telecommunications service providers met regularly to discuss possible amendments to each of the concession agreements granted by ANATEL, including ours, and the implications of the developments and demands in the telecommunications sector in recent years. In September 2015, the Brazilian Ministry of Communications created a working group to evaluate the status of the concessions and propose guidelines for the amendment of the concession agreements. In April 2016, the Brazilian Ministry of Communications issued a decree addressing guidelines for the establishment of a new regulatory framework for telecommunications, which were expected to be implemented by ANATEL through the conclusion of the concession amendments. In line with the provisions of PLC 79, these guidelines provided for, among other things, the expansion of broadband services (including in rural regions), the elimination of the reversibility of assets, and an extension of the terms of concessions, which in our case are currently scheduled to expire in 2025. As a result of the publication of these guidelines, ANATEL requested a further postponement of the review of our concession agreements, which was granted. The implementation of these guidelines, however, depends on the passage of PLC 79 to provide the necessary legal authority and framework. As a result of the Brazilian Congress’s failure to date to pass PLC 79, the review of our concession agreements, which was scheduled to occur by June 2017, has not yet taken place, and further discussions regarding amendments to our concession agreements have halted pending resolution of PLC 79. Under their existing terms, our concession agreements may be amended by December 2020 at the latest. If PLC 79 is not passed, our concession agreements will expire in 2025 without the possibility of renewal.

In connection with the consideration of revisions to the concession agreements under the public regime, in January 2017, ANATEL proposed revisions to the terms of the General Plan of Grants (Plano Geral de Outorgas), in line with the provisions of PLC 79, which include the ability of companies operating under a concession in the public regime to convert their concessions into authorizations to operate in the private regime and thereby eliminate a number of substantial obligations currently imposed by the concession regime, in exchange for the assumption of obligations to make additional investments in their networks, primarily related to the expansion of broadband services or through the payment of fees to ANATEL. The value of the obligations currently imposed by the concession agreement and, therefore, the cost of the additional investments or fees to be paid to ANATEL in exchange for the elimination of such obligations, would be subject to discussion between the parties, with ANATEL having the ability to make the final valuation. However, as a result of the legislative gridlock faced by PLC 79, ANATEL has halted implementation of the General Plan of Grants. For more information about PLC 79 and ANATEL’s proposed revisions to the terms of the General Plan of Grants, see “—Regulation of the Brazilian Telecommunications Industry—Other Regulatory Matters—New Regulatory Framework.”

We cannot assure you that any future amendments to our concession agreements or the General Plan of Grants will not impose requirements on our company that will require us to undertake significant capital expenditures or will not modify the rate-setting procedures applicable to us in a manner that will significantly reduce the net operating revenue that we generate from our Brazilian fixed-line businesses. If the amendments to our Brazilian concession agreements have these effects, our business, financial condition and results of operations could be materially adversely affected.

For more information regarding the regulation of our fixed-line services, the General Plan on Universal Service Goals and the General Plan on Quality Goals, see “—Regulation of the Brazilian Telecommunications Industry— Regulation of Fixed-Line Services.”

2G Radio Frequency Licenses

We hold fifteen licenses to use radio frequency spectrum to provide 2G services in Regions I and II and four in Region III. These licenses grant us permission to use the applicable radio spectrum for 15 years from the date of the authorization agreement under which they are granted and are renewable for additional15-year terms. Upon renewal of any of these licenses and on every second anniversary of such renewal, we will be required to pay an amount equal to 2.0% of our prior year’s net operating revenue from personal mobile services. The initial terms of one of our radio frequency spectrum licenses expired in 2016 and was extended for an additional 15 year term. The initial terms of the remainder of our radio frequency spectrum licenses expire between 2022 and 2023.

Our authorization agreements are subject to network scope and service performance obligations set forth in these authorization agreements. Under these obligations we are required to service all municipalities in Brazil with a population in excess of 100,000. A municipality is considered “serviced” when the covered service area contains at least 80% of the urban area in the municipality. Our failure to meet these targets may result in the imposition of penalties established in ANATEL regulations and, in extreme circumstances, in termination of our personal mobile services authorizations by ANATEL. As of the date of this annual report, although we believe that we are in compliance with the network scope and service performance obligations set forth in these authorization agreements, ANATEL has not yet made its final determination with respect to our compliance with certain obligations to provide services under the 900 MHz spectrum. We are currently discussing this matter with ANATEL. Furthermore, we have obtained judicial protection under the RJ Proceedings to forego renewal of the performance guarantees we would have otherwise been required to maintain with respect to the obligations under discussion.

3G Radio Frequency Licenses

We hold six licenses to use radio frequency spectrum to provide 3G services in Regions I, II and III. Each of these licenses grants us permission to use the applicable radio spectrum for 15 years from the date of grant and is renewable for additional15-year terms. We will be required to pay an amount equal to 2.0% of our prior year’s net operating revenue from personal mobile services upon renewal of the license and on every second anniversary of the renewal. The initial terms of these licenses expire in 2023.

These radio frequency licenses include network scope obligations. Under these obligations, we are currently required to (1) provide service to 459 municipalities that did not have mobile services at the time these licenses were granted with either 2G or 3G mobile telecommunications services, (2) provide 3G service to all state capitals in Brazil, the Federal District and all municipalities covered by these licenses with a population in excess of 100,000 inhabitants, (3) provide 3G service to 50% of all of the municipalities with a population between 30,000 and 100,000, and (4) provide 3G service to 60% of the municipalities, including 684 specified municipalities, covered by these licenses with a population less than 30,000.

A municipality is considered “serviced” when the covered service area contains at least 80% of the urban area in the municipality. Our failure to meet these targets may result in the imposition of penalties established in ANATEL regulations and, in extreme circumstances, in termination of our 3G frequency licenses by ANATEL. As of the date of this annual report, although we believe that we are substantially in compliance with the network scope and service performance obligations set forth in these licenses, ANATEL has not yet made its final determination with respect to our compliance. We are currently discussing this matter with ANATEL. Furthermore, we have obtained judicial protection under the RJ Proceedings to forego renewal of the performance guarantees we would have otherwise been required to maintain with respect to the obligations under discussion.

4G Radio Frequency Licenses

We hold three licenses to use radio frequencies in 2.5 GHzsub-bands to provide 4G services in Regions I, II and III. Each of these licenses grants us permission to use the applicable radio spectrum for 15 years from the date of grant and is renewable for additional15-year terms. We will be required to pay an amount equal to 2.0% of our prior year’s net operating revenue from 4G services upon renewal of the license and on every second anniversary of the renewal. The initial terms of these licenses expire in 2027.

These radio frequency licenses include network scope obligations. Under these obligations, we are currently required to provide:

4G service in (1) all state capitals and municipalities with a population of 30,000 or more and (2) 30% of the municipalities covered by these licenses with a population less than 30,000 and the Federal District; provided, however, that for the latter, we are may comply with this obligation by providing service with transmission rates equal to 1.9/2.1 GHz or above;

voice services in the 450 MHz or other spectrum granted to us and data services at minimum upload speeds of 256 kbps and download speeds of 1Mbps and a minimum monthly allowance of 500 MB in 962 municipalities in the States of Goiás, Mato Grosso, Mato Grosso do Sul, Rio Grande do Sul and the Federal District;

unlimited data services at minimum upload speeds of 256 kbps and download speeds of 1Mbps to rural schools in 962 municipalities in the States of Goiás, Mato Grosso, Mato Grosso do Sul, Rio Grande do Sul and the Federal District; and

make our fixed-line network available to other telecommunications service providers to allow them to comply with their obligations under the General Plan on Universal Service Goals in 962 municipalities in the States of Goiás, Mato Grosso, Mato Grosso do Sul, Rio Grande do Sul and the Federal District.

In addition, we will be required to:

provide 4G service to 60% of the municipalities covered by these licenses with a population less than 30,000 by December 31, 2018, provided, however, that for these municipalities, we are may comply with this obligation by providing service with transmission rates equal to 1.9/2.1 GHz or above; and

provide 4G service to all of the municipalities covered by these licenses with a population less than 30,000 by December 31, 2019.

In addition, our 4G radio frequency licenses impose minimum investment obligations in domestic technologies. At least 65% of the cost of all goods, services, equipment, telecommunications systems and data networks that we purchase to meet our 4G service obligations must developed in Brazil. This minimum requirement will increase to 70% by December 31, 2022.

Our failure to meet these targets may result in the imposition of penalties established in ANATEL regulations and, in extreme circumstances, in termination of our 4G frequency licenses by ANATEL. As of the date of this annual report, although we believe that we are in compliance with the network scope and service performance obligations set forth in these licenses, ANATEL is currently debating our compliance with certain obligations to provide services under the 450 MHz spectrum. Since we do not yet have all of the necessary technology to support the use of the 450 MHz spectrum using land frequencies, we have been meeting our coverage obligations in certain areas using satellites. If ANATEL decides that we have not been meeting our obligations, we will be given two years to comply, failure of which may lead to termination of our authorizations to use 450 MHz frequencies. Furthermore, we have obtained judicial protection under the RJ Proceedings to forego renewal of the performance guarantees we would have otherwise been required to maintain with respect to the obligations under discussion.

Fixed-Line Services Authorization Agreements

We have entered into authorization agreements with ANATEL that govern our authorizations to provide local fixed-line services in and domestic long-distance services originating from (1) the 57 municipalities in the State of Minas Gerais that are excluded from the concession area of Region I, (2) the nine municipalities in the States of Goiás, Mato Grosso do Sul and Paraná that are excluded from the concession area of Region II, and (3) Region III. These authorizations do not have termination dates and require us to comply with certain quality of service obligations set forth in the General Plan on Quality Goals.

We have also entered into authorization agreements with ANATEL that govern our authorizations to provide international long-distance services originating from anywhere in Brazil. These authorizations do not have termination dates and require us to comply with quality of service obligations set forth in the General Plan on Quality Goals.

Multimedia Communication Services Authorization Agreements

We have Multimedia Communication Services authorizations, which superseded our prior Telecommunications Network Transportation Services (Serviço de Rede de Transporte de Telecomunicações) authorizations, permitting us to provide high speed data service.

The Multimedia Communication Services authorizations became effective in May 2003 and cover the same geographical areas as our concession agreements. In April 2008, in connection with the amendments to our fixed-line services concessions, we agreed to provide internet service free of charge until December 31, 2025 to all urban schools in the areas of our concession agreements.

Term of Commitment to Adhere to National Broadband Plan

On June 30, 2011, we entered into a Term of Commitment (Termo de Compromisso) with ANATEL and the Brazilian Ministry of Communications to formalize our voluntary commitment to adhere to the terms of the National Broadband Plan, created in May 2010 by Executive Decree No. 7,175/10 with the goal of making broadband access available at low cost, regardless of technology, throughout Brazil. Pursuant to the Term of Commitment, we are required to offer (1) broadband services with minimum upload and download capabilities to retail customers in certain sectors of Regions I and II for a maximum price of R$35 per month (or R$29.90 in ICMS-exempt states), plus fees, and (2) access to our broadband infrastructure to certain wholesale customers, including small businesses and municipalities, in certain sectors of Regions I and II for a maximum price of R$1,253 per 2 Mbps per month and aone-time installation fee, while observing all quality standards under ANATEL regulations. Both retail and wholesale services are subject to certain network capacity limits and need only be provided at the demand of the customer. Pursuant to the Term of Commitment, we have offered the required services to all eligible retail and wholesale customers since the date of its execution and have gradually increased the capacities offered to wholesale customers since November 2011. We have been obligated to provide the maximum capacities established by the Term of Commitment to eligible wholesale customers since June 30, 2015. In addition, the Term of Commitment requires that we:

provide one public internet access point for the first 20,000 inhabitants and one additional access point for each subsequent 10,000 inhabitants, with a limit of six access points, at a speed of 2 Mbps, in each municipality that has only satellite service, free of charge and upon demand of such municipality;

adequately advertise the services contemplated by the Term of Commitment and present to the Brazilian Ministry of Communications semi-annual reports detailing our marketing efforts; and

make our best efforts to offer broadband services to retail customers at speeds of up to 5 Mbps, reaching the largest possible number of municipalities.

The Term of Commitment expired on December 31, 2016 and has not been renewed. Although we believe that we are in compliance with all of our network scope and service performance obligations set forth under the Term of Commitment, as of the date of this annual report, ANATEL has yet to complete its review, and we cannot predict when it will do so. Our failure to meet our obligations may result in the imposition of penalties established in ANATEL regulations.

Subscription Television Authorization Agreement

In November 2008, we entered into a15-year authorization agreement with ANATEL that governs our use of satellite technology to provide DTH satellite television services throughout Brazil. Under this authorization, we are required to furnish equipment to certain public institutions, to make channels available for broadcasting by specified public institutions, and to comply with quality of service obligations set forth in applicable ANATEL regulations.

In December 2012, ANATEL granted our request to convert our DTH authorization agreement into a Conditional Access Service authorization allowing us to provide nationwide subscription television services through any technology, including satellite, wireline, optical fiber and coaxial cable. The Conditional Access Service authorization agreement authorized us to offer the services to be governed by such agreement, including IP TV. In accordance with Law No. 12,485/11, which approved the Conditional Access Service regime, our Conditional Access Service authorization prohibits us from creating television content or owning more than 30% of a company that creates content. We are also required to carry a certain percentage of Brazilian programming, including open channels and public access channels.

Research and Development

We conduct independent innovation, research and development in areas of telecommunications services but historically we have not independently developed new telecommunications technologies. We depend primarily on suppliers of telecommunications equipment for the development of new technology.

As a condition to ANATEL’s approval of Telemar’s acquisition of control of our company in January 2009, Telemar agreed to make annual investments in innovation, research and development through 2018 in amounts equal to at least 50% of the amounts of its contributions to the Fund for the Technological Development of Telecommunications (Fundo para o Desenvolvimento Tecnológico das Telecomunicações), or FUNTTEL. To fulfill this obligation, as well as to centralize our innovation, research and development activities and programs, in 2009, we created a division to manage innovation, research and development with the mission of coordinating and promoting efforts and projects that it develops.

Our technology laboratory performs a variety of functions, such as operation support systems, business support systems and information security. We conduct trials of technologies from different vendors in this laboratory to evaluate these technologies for deployment.

Since 2009, we have executed cooperation agreements with the following national research centers: Technological Projects, Research and Studies Coordination Foundation (Fundação Coordenação de Projetos, Pesquisas e Estudos Tecnológicos – COPPETEC), Telecommunications Research and Development Foundation (Fundação Centro de Pesquisa e Desenvolvimento em Telecomunicações—CPqD), andPUC-RJ. We have also executed cooperation agreements with Brazilian national telecommunications suppliers which develop technology in Brazil, such as Nokia AsGa S.A., Digitel S.A. – Indústria Eletrônica and Padtec S.A. Since 2009, we have signed more than 10 such cooperation agreements.

In order to achieve our goals on innovation investments in the last three years, we intensified the process for the exploration of innovative services and activities concerning innovation, research, development and to promote an open innovation ecosystem through our inhouse incubator, “Incubadora OiTo” our inhouse development and innovation incubator in Rio de Janeiro. “Incubadora OiTo” is a development and innovation hub responsible for generating new business, accelerating technological solutions, developing startups and supporting social initiatives.

Our investments in innovation, research and development totaled R$34 million during 2019, R$17 million during 2018 and R$16 million during 2017.

Joint Venture, Associated Companies and AssetsHeld-For-Sale

Joint Venture

We own 19.04% of the share capital of Hispamar, aSpanish-Brazilian enterprise created in 2017, R$20 millionNovember 1999 by Hispasat (the leading satellite telecommunications provider in 2016the Iberian Peninsula), and R$20 millionour company. Hispamar operates the Amazonas 2 and Amazonas 3 satellites. In December 2002, we entered into an agreement with Hispasat that granted and transferred to Hispamar the rights to exploit geostationary orbital position 61 degrees west, and we acquired a minority equity stake in 2015.Hispamar.

Property, PlantIn 2009, the Amazonas 2 satellite was launched and Equipmentthis satellite commenced commercial operations in early 2010. This satellite provides both C and Ku band transponders andon-board switching, with an expected useful life of 15 years. The Amazonas 2 satellite is owned by a subsidiary of Hispasat and Hispamar has been granted the right to operate and lease all of the transponder’s space segment on this satellite.

In 2013, the Amazonas 3 satellite was launched and commenced commercial operations. This satellite provides both C and Ku band transponders, with an expected useful life of 15 years. The Amazonas 3 satellite is owned by Hispamar, which operates and leases all of the transponder’s space segment on this satellite.

Associated Company

We own 50% of Companhia AIX de Participações S.A., or AIX. AIX provides infrastructure services to our company and is engaged in the construction of ductwork for the installation of fiber optic cables along highways in the State of São Paulo.

AssetsHeld-for-Sale

Our principal Brazilian properties, ownedboard of directors has authorized our management to take the necessary measures to market our shares in Africatel and leased, are located in Regions I and II.TPT—Telecomunicações Públicas de Timor, S.A., or TPT. As of December 31, 2017 and 2016, the net book value of our property, plant and equipment in Brazil was R$27,083 million and R$26,080 million, respectively. Our main equipment in Brazil consists of transmission equipment, trunking and switching stations (including local, tandem and transit telephone exchanges), metallic and fiber-optic cable networks and lines, underground ducts, posts and towers, data communication equipment, network systems and infrastructure (including alternating and direct current supply equipment) and motor-generator groups.

As of December 31, 2017 and 2016, of the net book value of our property, plant and equipment in Brazil, (1) transmission and other equipment represented 49.7% and 51.4%, respectively; (2) infrastructure, primarily underground ducts, post and towers, cables and lines represented 22.4% and 22.6%, respectively; (3) work in progress represented 12.7% and 9.3%, respectively; (4) buildings represented 6.4% and 6.8%, respectively; (5) automatic switching equipment represented 5.2% and 6.5%, respectively; and (6) other fixed assets represented 3.5% and 3.4%, respectively.

All Brazilian property, plant and equipment that are essential in providing the services described in our concession agreements are considered “reversible assets,” which means that, should our concession agreements expire or terminate without being renewed, these assets will automatically revert to ANATEL. There are no other encumbrances that may affect the utilization of our property, plant and equipment. For more details, see note 13 to our consolidated financial statements included in this annual report.

Intellectual Property

We believe the trademarks that identify us and our Brazilian businesses are important for us, and as a result, we have taken stepsrecord the assets and liabilities of Africatel and TPT asheld-for sale, although we do not record Africatel or TPT as discontinued operations in our income statement due to protect them before the Brazilian Patentimmateriality of the effects of Africatel and Trademark Office (Instituto Nacional de Propriedade Industrial), or BPTO. As of December 31, 2017, we had 887 trademarks registered by the BPTO and 432 pending trademark applications. Our main trademark used in Brazil, “Oi,” is registered by the BPTO in several classes, which allows us to use this trademark in a variety of markets in which we operate, including in connection with our fixed-line, mobile and broadband services. Among the various registered trademarks, 14 are being contested by third parties. In addition, 58 of our pending trademark applications have been challenged by third parties.

As of December 31, 2017, we had 453 domain names registered by the Center of Information and Coordination of Dot Br –NIC. Br, the agency responsible for registering domain names in Brazil. The information includedTPT on our websites or that might be accessed throughresults of operations.

Africatel

Africatel was formed in May 2006 and indirectly holds our websites is not included in this annual report and is not incorporated into this annual report by reference.

As of December 31, 2017, the BPTO had granted nine patents, utility models or industrial designs in the name of our company. We had also filed six patent applications, which are currently being examined by the BPTO. Requests for technical examination have been submitted to the BPTO for all of these pending patent applications. Once the examination is concluded, BPTO will issue an official decision accepting or rejecting the application, which will be published in the Official Gazette. If granted, the patent will be enforced for 20 years beginning from filing date.

Insurance

Pursuant to requirements in our Brazilian concession agreements, we maintain the following insurance policies: (1) all risk property insurance covering all insurable assets pertaining to the concessions; and (2) loss of profit insurance covering lost profits deriving from property damage and business interruption.

In addition to the above policies, we maintain civil liability insurance in Brazil. Our assets that are of material value and/or exposed to high degrees of risks are also insured. All of our insurance coverage was purchased from highly rated insurance companies in Brazil.

We believe that our current insurance coverage is suitable to our Brazilian operations.

Social Responsibility

In 2001, we created Instituto Telemar, known asOi Futuro, Oi’s corporate social responsibility institute, which has been designated a Public Interest Organization (Organização da Sociedade Civil de Interesse Público) by the Brazilian Ministry of Justice (Ministério da Justiça).Oi Futuro acts as an innovation network, catalyzing the transformation in the fields of education, cultural activities, social innovation and sports.Oi Futuro develops and accelerates social impact initiatives through collaborative solutions and innovation. We believe that innovation and creativity empower personal and collective development, which should be strengthened through technology and dissemination of information.

In the field of education,Oi Futuro invests in new approaches to learning and teaching to transform the classroom environment and preparing young people for future jobs. Created in 2006, the Advanced Education Center (Núcleo Avançado em Educação), or NAVE, trains young students for digital and creative economies, focusing on the production of games, applications and audiovisual products. This program, developed as a partnership with the Secretaries of Education of the States of Rio de Janeiro and Pernambuco, offers integrated and professional high school education for 1,000 students. In addition to obtaining technical training, NAVE students are encouraged to develop an entrepreneurial spirit and to establish their first professional connections through projects and events, favoring their integration with the innovative market.

In the field of cultural activities,Oi Futuro also serves as a creative catalyst, motivating people through art and stimulating collaborative projects by sponsoring cultural projects from all regions of Brazil. In 2017,Oi Futurosponsored 68 cultural projects. We also operate a cultural center in Rio de Janeiro, with a program that stimulates avant-garde production and convergence of contemporary art and technology, and manage the Museum of Telecommunications in Rio de Janeiro. In 2017, we launched LabSonica, a sound and music experimentation lab created to stimulate creativity and innovation in the field of sound. With the new laboratory, we will offer technical support and physical structures for artistic productions, such as a recording studio, rehearsal rooms, studio, auditorium and coworking space.

In the field of social innovation,Oi Futuro launched Labora, a social impact lab that supports social entrepreneurs who put forward new ideas, actions and prototypes for addressing contemporary challenges. We promote social initiatives that aim to create a more abundant future through connections between changemakers, entrepreneurs, investors and organizations and mentoring. In 2017,Oi Futuro supported 25 social innovation projects.

In the field of sports,Oi Futuro invests in projects that promote social inclusion and citizenship.

In 2017 and 2016, we contributed R$22 million and R$23 million, respectively, to these projects and programs.

Operations in Africa

In 2006, PT Ventures formed Africatel Holdings B.V., or Africatel, and subsequently (1) contributed to Africatel its equity interests in (a) Unitel, which operates in Angola, and (b) Cabo Verde Telecom, S.A., or CVTelecom, which operates in Cape Verde, among others, and (2) acquired (a) 34% of the equity interest in Mobile Telecommunications Limited, or MTC, which operates in Namibia, and (b) 51% of the equity interest in CST – Companhia Santomense de Telecomunicações, S.A.R.L., or CST, which operates in São Tomé and Príncipe. In 2007, PT Ventures sold 22% of the equity interests in Africatel to Samba Luxco, an affiliate of Helios Investors L.P., a private equity firm operating insub-Saharan Africa, and entered into a shareholders’ agreement with Samba Luxco regarding governance and liquidity rights relating to Africatel. In 2008, PT Ventures transferred its equity interests in Africatel to Pharol, which sold an additional 3% of the equity interests in Africatel to Samba Luxco. In 2009, Pharol sold 100% of the equity interests in PT Ventures to Africatel.

As of December 31, 2017, in addition to its interests in Unitel, MTC, CVTelecom and CST, Africatel owned Directel—Listas Telefónicas Internacionais, Lda., or Directel, which publishes telephone directories and operates related data bases in Angola, Cabo Verde, Mozambique, Uganda and Kenya.

As a result of our acquisition of PT Portugal in May 2014 and PT Portugal’s transfer of all of the outstanding share capital of PT Participações, which holds our direct and indirect interests in Africatel and TPT, to Oi in connection with our sale of PT Portugal, we owned 75% of the equity interests in Africatel.

Pharol, our subsidiaries PT Ventures and Africatel GmbH & Co KG, or Africatel GmbH, and Samba Luxco are parties to a shareholders’ agreement under which we have ownership and management control of Africatel, which we refer to as the Africatel shareholders’ agreement. In September 2014, Samba Luxco claimed that Oi’s acquisition of PT Portugal was deemed a change of control of Pharol under the Africatel shareholders’ agreement, and that this change of control entitled Samba Luxco to exercise a put right under the Africatel shareholders’ agreement at the fair market equity value of Samba Luxco’s Africatel shares. In November 2014, Samba Luxco commenced arbitral proceedings against our subsidiary, Africatel GmbH, which directly holds our interest in Africatel, in the International Court of Arbitration of the International Chamber of Commerce.

In June 2016, we and Samba Luxco entered into a settlement agreement under which (1) Samba Luxco agreed to waive certain approval rights under the Africatel shareholders’ agreement, and (2) Samba Luxco agreed to transfer to Africatel 11%Directel. We own 86% of the share capital of Africatel in exchange for Africatel’s transfer to Samba Luxco of Africatel’s interest in MTC. These transfers were completed on January 31, 2017, as a result of which Samba Luxco’s equity interest in Africatel was reduced from 25% to 14%. As a consequence, on February 2, 2017, the parties to these proceedings informed the arbitral tribunal of the full and final settlement of their dispute. Samba Luxco has withdrawn all claims brought in the arbitration and released Oi’s subsidiaries from all past and present claims relating to alleged breaches of the Africatel shareholders’ agreement.Africatel.

Unitel, Angola

In 2000, PT Ventures, then a wholly-owned subsidiary of Pharol, acquired 25% of the share capital of Unitel, a 2G mobile operator in Angola. Unitel began operations in Luanda in 2001. In connection with this investment, PT Ventures entered into a shareholders’ agreement with the other shareholders of Unitel regarding governance and liquidity rights relating to Unitel, and dispute resolution provisions. In 2007, Pharol contributed its shares of PT Ventures to Africatel. As a result of our acquisition of PT Portugal in May 2014 and PT Portugal’s transfer of all of the outstanding share capital of PT Participações to Oi in connection with our sale of PT Portugal, we had an 18.75% economic interest in Unitel. As a result of Samba Luxco’s transfer to Africatel 11% of the share capital of Africatel in January 2017, we have a 21.50% economic interest in Unitel. We account for this investment as an assetheld-for-sale. We have brought suits against Unitel in the courts of Angola and have instituted arbitral proceedings against the other shareholders of Unitel in the International Court of Arbitration of the International Chamber of Commerce based on our inability to collect dividends owed to us by Unitel and breaches of the Unitel shareholders’ agreement. For more information about these proceedings, see “Item 3. Key Information—Risk Factors—Risks Relating to Our African and Asian Operations “ and “Item 8. Financial Information—Legal Proceedings—Legal Proceedings Relating to Our Interest in Unitel.”

CVTelecom, Cape Verde

PT Ventures owns 40% of the share capital of CVTelecom, a provider of fixed-line and mobile services in the Cabo Verde Islands. In 2000, PT Ventures entered into a shareholders’ agreement with the other shareholders of CVTelecom, regarding governance and liquidity rights relating to CVTelecom, which allowed PT Ventures to set and control the financial and operating policies of CVTelecom. As a result of our acquisition of PT Portugal, we fully consolidated CVTelecom in our financial statements as of December 31, 2014.

In November 2014, the Government of Cape Verde, which is a shareholder of CVTelecom, notified us that as a result of our acquisition of PT Portugal, the shareholders’ agreement governing CVTelecom had been terminated. At a general shareholders’ meeting of CVTelecom in March 2015, PT Ventures was only able to elect three of the seven members of the board of directors of CVTelecom. In March 2015, PT Ventures commenced an arbitration proceeding before the International Chamber of Commerce, or ICC, disputing this interpretation of the shareholders’ agreement, and PT Ventures intends to vigorously defend its rights under the shareholders’ agreement. Also in March 2015, PT Ventures commenced an arbitration proceeding against the Republic of Cabo Verde before the International Centre for Settlement of Investment Disputes, or ICSID, due to the violation of CVTelecom’s exclusivity rights under the concession agreement by the Republic of Cabo Verde. Both proceedings had been temporarily suspended so that the parties could engage in negotiations to seek an alternative resolution of these disputes but the arbitrations were resumed in February 2017. As a result of these disputes, for dates and periods ending after January 1, 2015, we have recorded our interest in CVTelecom under the equity method.

As of December 31, 2016, CVTelecom had approximately 52,700 fixed-lines in service. As of December 31, 2016, CVTelecom had approximately 368,000 active mobile telephone cards. As of December 31, 2016, CVTelecom had approximately 14,400 broadband customers and 5,400 Pay TV customers.

CVTelecom was established in 1995 and provides fixed-line and mobile telecommunications services under the terms of a25-year license granted in 1996. In December 2011, CVTelecom was granted a license to provide 3G services in Cabo Verde. In May 2012, CVTelecom’s connection to the West African Cable System, a submarine cable which connects CVTelecom’s network to networks in West Africa and Europe, began operating.

In 2006, the National Communications Agency (Agência Nacional das Comunicações) granted the second license to provide fixed-line and mobile telecommunications services in Cabo Verde to T Plus S.A., or T Plus, which commenced operations under the brand “T+” in December 2007. In December 2011, T Plus was granted a license to provide 3G services in Cabo Verde. In October 2012, a controlling interest in T Plus was acquired by Unitel Holdings, which is controlled by Mrs. Isabel dos Santos.

CST São Tomé and Principe

Africatel indirectly owns 51% of the share capital of CST, which providesa provider of fixed and mobile services in São Tomé and Principe. As of December 31, 2017, CST had approximately 155,600 mobile customers.

CSTPrincipe, that was established in 1989 and provides fixed-line and mobile telecommunications services under the terms of a20-year license granted in 2007. CST began offering 3G

Directel

Africatel indirectly owns 100% of the share capital of Directel, a Portuguese entity with subsidiaries in Angola, Cabo Verde, Mozambique, and Kenya, which publish telephone directories and operate related data bases in those countries.

TPT

We own 76.14% of the share capital of TPT, a Portuguese holding company that owns 54.01% of the share capital of Timor Telecom, S.A., or Timor Telecom, which provides telecommunications, multimedia and IT services in São Tomé and PrincipeTimor Leste in March 2012 anticipatingAsia. Our wholly-owned subsidiary PT Participações also holds 3.05% of the connectionshare capital of its network from the Africa Coast to Europe submarine cable which was inaugurated at the end of 2012. In March 2013, the General Regulatory Authority (Autoridade Geral de Regulação), the telecommunications regulator in São Tomé and Principe, granted the second license to provide fixed-line and mobile telecommunications services in São Tomé and Principe to Unitel Holdings, which is controlled by Mrs. Isabel dos Santos. The second operator commenced commercial activity in July 2014.Timor Telecom.

Regulation of the Brazilian Telecommunications Industry

Overview

Our business, including the nature of the services we provide and the rates we charge, is subject to comprehensive regulation under the General Telecommunications Law, and a comprehensive regulatory framework for the provision of telecommunications services promulgated by ANATEL. We provide fixed-line, domestic and international long-distance, mobile telecommunications, data transmission and Pay TVPay-TV services under concessions, authorizations and licenses that were granted by ANATEL and allow us to provide specified services in designated geographic areas, as well as set forth certain obligations with which we must comply. See “— Concessions, Authorizations and Licenses.”

ANATEL is aan administratively independent and financially autonomous regulatory agency that was established in July 1997 pursuant to the General Telecommunications Law and ANATEL Regulation (Regulamento da Agência Nacional de Telecomunicações). ANATEL oversees our activities and enforces the General Telecommunications Law and the regulations promulgated thereunder. ANATEL is administratively independent and is financially autonomous. ANATEL is required to report on its activities to the Brazilian Ministry of Communications. ANATELScience, Technology, Innovations and Communications (Ministério da Ciência, Tecnologia, Inovações e Comunicações), and has authority to propose and to issue regulations that are legally binding on telecommunications service providers. ANATEL also has the authority to grant concessions and licenses for all telecommunications services, other than broadcasting services. In addition, ANATEL is authorized to direct and control the provision of services, the shareholding structure of service providers, to apply penalties and to declare the expiration of the concession and authorizations and the return of assets from the concessionaire to the government authority upon termination of the concession. Any regulation or action proposed by ANATEL is subject to a period of public comment, which may include public hearings, and ANATEL’s decisions may be challenged administratively before the agency itself or through the Brazilian judicial system.

Concessions and Authorizations

The current regulatory framework for the Brazilian telecommunications industry was adopted in 1998. Under the General Telecommunications Law and ANATEL regulations, the right to provide telecommunications services is granted either through a concession under the public regime (as discussed below) or an authorization under the private regime (as discussed below). A concession is granted for a fixed period of time following a public auction and is generally renewable only once.renewable. An authorization is granted for an indeterminate period of time and public auctions are held for some authorizations. These concessions and authorizations allow service providers to provide specific services in designated geographic areas, set forth certain obligations with which the service providers must comply and require equal treatment of customers by the service providers.

The three principal providers of fixed-line telecommunications services in Brazil, Telefônica Brasil, Claro and our company, provide these services under the public regime. In addition, CTBC and Sercomtel, which are secondary local fixed-line telecommunications service providers, operate under the public regime. All of the other providers of fixed-line telecommunications services and all providers of personal mobile services and data transmission services in Brazil operate under the private regime.

On October 3, 2019, the President of Brazil signed Law No. 13,879, which amended the General Telecommunications Law to allow, among other things, providers of fixed-line telecommunications services operating under a concession in the public regime to convert their concessions into authorizations to operate in the private regime and thereby eliminate a number of substantial obligations currently imposed by the concession regime. In February 2020, ANATEL proposed regulations to implement Law No. 13,879, including the rules that will govern the conversion of concessions into authorizations. These proposed regulations are subject to a public consultation period that is expected to expire on April 30, 2020. We cannot predict when and to what extent these regulations will be adopted. For more information, see “—Public Regime—Amendments to the General Telecommunications Law” and “Item 3. Key Information—Risk Factors—Risks Relating to the Brazilian Telecommunications Industry and Regulatory Environment—We cannot assure you that we will be able to convert our concessions into authorizations or renew our concessions in a timely or cost-effective manner.”

Public Regime

Overview

Providers of public regime services are subject to more obligations and restrictions than providers of private regime services. Under Brazilian law, providers of public regime services are subject to certain requirements with respect to services such as network expansion and network modernization. Additionally,Under their concession agreements, public regime service providers are required to comply with the provisions of the PGMU, which was most recently updated in December 2018. For more information about the PGMU and our obligations thereunder, see “—General Plan of Universal Service Goals (PGMU).”

In addition, public regime service providers, as well as private regime service providers, are required to comply with the provisions of: (1) the RGQ, which was adopted by ANATEL in June 2013 and was partially superseded by the RQUAL in December 2019; and (2) the General Plan on Competition Targets (Plano Geral de Metas de Competição), or PGMC, which was adopted by ANATEL in November 2012 and updated in July 2018. For more information about the RGQ, the RQUAL and the PGMC see “ —Our Services—Fixed-Line Telephone Services—General Plan on Quality Goals (RGQ),” “ —Other Regulatory Matters—Quality of Telecommunications Services Regulation (RQUAL)” and “ —Other Regulatory Matters—General Plan on Competition Targets (PGMC),” respectively.

The rates that public regime service providers may charge customers are subject to ANATEL supervision. Another distinctive feature of public concessions is the right of the concessionaire to maintain certain economic and financial standards, which are calculated based on the rules set forth in ourthe concession agreements and waswere designed based on a price cap model. The concessionsFor more information, see “—Our Services—Fixed-Line Telephone Services—Rate Regulation.”

Concessions are granted for a fixed20 years.Whereas prior to the passage of Law No. 13,897, only one20-year renewal period was allowed, the new law permits providers to renew their concession for indefinite additional20-year periods, provided that at least 30 months prior to each expiration date, the providers have complied with the obligations required of time and are generally renewable only once.

Our concession agreements provide thatthem under the applicable concession. ANATEL may modify their terms in 2015 and 2020 and may revoke them prior to expiration underterminate the circumstancesconcession of any public regime service provider upon the occurrence of certain events described below under “—Termination of a Concession.” The modification right permits ANATEL to impose new terms and conditions in response to changes in technology, competition in the marketplace and domestic and international economic conditions. ANATEL is obligated to engage in public consultation in connection with each of these potential modifications.

On June 27, 2014, ANATEL opened a public comment period for the revision of the terms of our concession agreements. The comment period, which ended on December 26, 2014, was opened for comments on certain topics such as service universalization, rates and fees, among others. Throughout 2015, ANATEL, the Brazilian Ministry of Communications and telecommunications service providers met regularly to discuss possible amendments to each of the concession agreements granted by ANATEL, including ours, and the implications of the developments and demands in the telecommunications sector in recent years. In September 2015, the Brazilian Ministry of Communications created a working group to evaluate the status of the concessions and propose guidelines for the amendment of the concession agreements. In April 2016, the Brazilian Ministry of Communications issued a decree addressing guidelines for the establishment of a new regulatory framework for telecommunications, which were expected to be implemented by ANATEL through the conclusion of the concession amendments. In line with the provisions of PLC 79, these guidelines provided for, among other things, the expansion of broadband services (including in rural regions), the elimination of the reversibility of assets, and an extension of the terms of concessions, which in our case are currently scheduled to expire in 2025. As a result of the publication of these guidelines, ANATEL requested a further postponement of the review of our concession agreements, which was granted. The implementation of these guidelines, however, depends on the passage of PLC 79 to provide the necessary legal authority and framework. As a result of the Brazilian Congress’s failure to date to pass PLC 79, the review of our concession agreements, which was scheduled to occur by June 2017, has not yet taken place, and further discussions regarding amendments to our concession agreements have halted pending resolution of PLC 79. Under their existing terms, our concession agreements may be amended by December 2020 at the latest. If PLC 79 is not passed, our concession agreements will expire in 2025 without the possibility of renewal.

For more information about our concession agreements, see “—Concessions, Authorizations and Licenses—Fixed-Line and Domestic Long-Distance Services Concession Agreements.”

In connection with the consideration of revisions to the concession agreements under the public regime, in January 2017, ANATEL proposed revisions to the terms of the General Plan of Grants, in line with the provisions of PLC 79, which include the ability of companies operating under a concession in the public regime to convert their concessions into authorizations to operate in the private regime and thereby eliminate a number of substantial obligations currently imposed by the concession regime, in exchange for the assumption of obligations to make additional investments in their networks, primarily related to the expansion of broadband services or through the payment of fees to ANATEL. The value of the obligations currently imposed by the concession agreement and, therefore, the cost of the additional investments or fees to be paid to ANATEL in exchange for the elimination of such obligations, would be subject to discussion between the parties, with ANATEL having the ability to make the final valuation. However, as a result of the legislative gridlock faced by PLC 79, ANATEL has halted implementation of the General Plan of Grants. For more information about PLC 79 and ANATEL’s proposed revisions to the terms of the General Plan of Grants, see “—Other Regulatory Matters—New Regulatory Framework.”

We cannot assure you that any future amendments to our concession agreements or the General Plan of Grants will not impose requirements on our company that will require us to undertake significant capital expenditures or will not modify the rate-setting procedures applicable to us in a manner that will significantly reduce the net operating revenue that we generate from our Brazilian fixed-line businesses. If the amendments to our Brazilian concession agreements have these effects, our business, financial condition and results of operations could be materially adversely affected. In addition, PLC 79 has faced political gridlock in the Brazilian Congress and has not yet been passed, and we cannot predict whether this legislation will ultimately be adopted by the Brazilian Congress and executed by the President or whether the features of this modification of the regulatory scheme will be adopted as proposed. We continue to analyze the potential effects of this modification of the regulatory scheme on our business, capital expenditure obligations, results of operations, cash flows and financial position and whether we would seek to convert our concessions into authorizations should this feature of the proposed modifications be adopted, but are unable to predict with any certainty the effects of this modification on our company, if adopted. Should this modification be adopted, many provisions of the proposed legislation would only have effects on our business following a rule-making procedure by ANATEL to implement the modifications to the regulatory scheme. We cannot predict the form of these new regulations or the time required for ANATEL to propose or adopt these regulations.

Providers of private regime services, although not generally subject to the requirements concerning continuity and universality of service and network modernization, are subject to certain network expansion and quality of service obligations set forth in their respective authorizations.

Under the concession agreements and authorizations, each of the service providers is required to comply with the provisions of (1) the General Plan on Universal Service Goals that was adopted by ANATEL in June 2011, (2) the General Plan on Quality Goals that was adopted by ANATEL in June 2013, and (3) the General Plan on Competition Targets that was adopted by ANATEL in November 2012. Regulatory provisions are included in the relevant concession agreements and authorizations, and the service providers are subject to public service principles of continuity, changeability and equal treatment of customers.

In addition, ANATEL is authorized to direct and control the provision of services, to apply penalties and to declare the expiration of the concession and the return of assets from the concessionaire to the government authority upon termination of the concession.

Regulation of Fixed-Line Services

Rate Regulation(PGMU)

Under the concession agreements, public regime service providers are required to offer basic local fixed-line plans to users. Rates for long-distance services originated and terminated on fixed lines vary in accordance with certain criteria. The concession agreements establish aprice-cap mechanism for annual rate adjustments for basic service plans and domestic long-distance rates based on formulas set forth in each provider’s concession agreement. The formula provides for two adjustments to the price cap based on the local rate basket, the long-distance rate basket and the use of a price index. The price cap is first revised upward to reflect increases in inflation, as measured by an index, then ANATEL applies a productivity discount factor, or Factor X, which reduces the impact of the rate readjustment provided by the index.

ANATEL has calculated the sector’s weighted average productivity rate. As of the date of this annual report, Factor X is equal to (1) 50% of the increase in the weighted average productivity rate of public regime providers, plus (2) 75% of a factor calculated by ANATEL that is designed to reflect cost optimization targets for the telecommunications industry as a whole. If the weighted average productivity rate is negative, ANATEL will not allow an annual adjustment in excess of the IST.

ANATEL has proposed new regulations under which it would modify the Factor X applicable to the determination of rate increases available to public concessionaires providing fixed-line services. In October 2017, ANATEL passed Resolution No. 684, which modifies the Factor X applicable to the determination of rate increases available to public concessionaires providing fixed-line services. However, this resolution will only take effect only after the publication of an Act of the Superintendent of ANATEL, which we expect to happen in the first half of 2018.

A provider may increase rates for individual services within the local rate basket or the long-distance rate basket by up to 5% more than the IST so long as the rates for other services in that rate basket are reduced to the extent necessary to ensure that the weighted average increase for the entire rate basket does not exceed the permitted annual rate adjustment.

A provider may also offer alternative plans in addition to the basic service plan. Alternative plans must be submitted for ANATEL’s approval. The rates offered under the alternative plans may be adjusted annually based on the IST.

For information on our rates and service plans, see “—Rates.”

General Plan on Universal Service Goals

The General Plan on Universal Service Goals, as amended, was approved by ANATEL in June 2011. The General Plan on Universal Service GoalsPGMU sets forth the principal network expansion and modernization obligations of the public regime providers. The PGMU was approved by Decree No. 9,619 and became effective on December 21, 2018, the date when it was published in the Official Gazette.

Public regime providers are subject to network expansion requirements under the General Plan on Universal Service Goals,PGMU, which are revised by ANATEL from time to time. No subsidies or other supplemental financings are anticipated to finance our network expansion obligations. Our failure to meet the network expansion and modernization obligations established by the General Plan on Universal Service GoalsPGMU or in our concession agreements may result in fines and penalties of up to R$50 million for eachnon-compliance with an obligation or rule as verified in an administrative process, as well as potential revocation of our concessions.

The General Plan on Universal Service GoalsPGMU requires the following, among other things:

 

local fixed-line service providers to provide individual access to fixed-line voice services to economically disadvantaged segments of the Brazilian population within their service areas, through programs to be established and regulated by ANATEL;

 

local fixed-line service providers to provideinstall public telephones on demand in urban areas within theirlocations with more than 100 inhabitants;

local fixed-line service areas, including in localities with a population in excess of 100, andproviders to install residential fixed lines in locations with more than 300 inhabitants (1) in regions where there is no fixed line installed, within seven120 days of a request and (2) in localities withregions where fixed lines are already installed, within 7 days of a populationrequest for 90% of requests and in excessup to 25 days of 300;a request for the remaining 10% of requests; and

 

local and long-distance fixed-line service providers that obtain authorizations to use radio spectrumgradually provide voice access in the 450 Mhz bandwireless local loop technology with capacity for 4G services in 1,400 locations (of which 1,155 apply to provide universal service in ruralOi), according to the following schedule: 10% of such locations by December 31, 2019; 25% by December 31, 2020; 45% by December 31, 2021; 70% by December 31, 2022; and remote areas, as well as to provide individual and group access to fixed-line voice services.100% by December 31, 2023.

Similarly to the 20122008 amendments to the General Plan on Universal Service GoalsPGMU that eliminated the requirements to provide public telephone centers (postos de serviço telefônico) in exchange an increasefor building backhaul, capacity, ANATEL has proposed new amendments to the General Plan on Universal Service Goals to eliminate2018 PGMU eliminated the requirements to provide multifacility service centers (postos de serviço multifacilidade), which are public centers located in rural areas that offersoffer various telecommunications services, including voice, access to the internet and digital transmission of text and images, and to install and maintain public telephones within a fixed-line service concession, in exchange for other obligations to be defined.

The value of the obligations currently imposed by the General Plan on Universal Service GoalsPGMU and, therefore, the cost of the additional investments or fees to be paid to ANATEL in exchange for the elimination of such obligations, is subject to discussion between the parties, with ANATEL having the ability to make the final valuation. These amendments are under analysis

Termination of a Concession

ANATEL andmay terminate the concession of any public regime service provider upon the occurrence of any of the following:

an extraordinary situation jeopardizing the public interest, in which case the Brazilian Ministrygovernment is authorized to start rendering the services set forth under the concession in lieu of Communications,the concessionaire, subject to congressional authorization and we believe thatpayment of adequate indemnification to the executive decree approvingowner of the new General Plan on Universal Service Goals will be issuedterminated concession;

termination by the endprovider (through an agreement with ANATEL or pursuant to legal proceedings) as a consequence of 2018.an act or omission of the Brazilian government that makes the rendering of the services excessively burdensome to the provider;

annulment of the concession due to a contractual term, which is deemed by subsequent law to be illegal;

material failure to comply with the provider’s universalization targets;

failure to meet insurance requirements set forth in the concession agreement;

asplit-up,spin-off, amalgamation, merger, capital reduction or transfer of the provider’s control without ANATEL’s authorization;

the transfer of the concession without ANATEL’s authorization;

the dissolution or bankruptcy of the provider; or

an extraordinary situation in which Brazilian government intervention, although legally permissible, is not undertaken, as such intervention would prove to be inconvenient, unnecessary or would result in an unfair benefit to the provider.

In the event a concession is terminated, ANATEL is authorized to administer the provider’s properties and its employees in order to continue rendering services.

Service Restrictions

Pursuant to regulations in effect as of the date of this annual report, publicPublic regime service providers are subject to certain restrictions on alliances, joint ventures and mergers and acquisitions with other public regime providers, including:

 

a prohibition on members of the same economic group holding more than two licenses for the provision of telecommunications services in the public regime, which would include holding more than 20% of the voting shares of or controlling (as such term is defined under ANATEL’s regulations) more than one other providertwo providers of public regime telecommunications services; and

 

a restriction on mergers between regional fixed-line service providers.

a restriction, as set forth in the General Grant Plan (Plano General de Outorgas), or PGO, on mergers between providers of public regime telecommunications services.

In December 2010, ANATEL adopted new regulations eliminating the limitation on the number of authorizations to provide subscription television services. In September 2011, Law No. 12,485 became effective, which creates a new legal framework for subscription television services in Brazil, replacing and unifying the previously existing regulatorydetermines, among other provisions that governed various forms of subscription television services, such as cable television, Multichannel Multipoint Distribution Service, or MMDS, and DTH. The principal provisions of Law No. 12,485:to:

 

allow fixed-line telephone concessionaires, such as us, who previously were allowed to provide subscription television services using only MMDS and DTH technologies, to enter the cable television market in Brazil;

 

remove existing restrictions on foreign capital investments in cable television providers;

 

establish minimum quotas for domestic content programming on every television channel;

limit the total and voting capital held by broadcast concessionaires and authorized providers, and in television programmers and producers, with headquarters in Brazil to 30%; and

 

prohibit telecommunications service providers with collective interests from acquiring rights to disseminate images of events of national interest and from hiring domestic artistic talent.

The framework established byAmendments to the General Telecommunications Law

On October 3, 2019, the President of Brazil signed Law No. 12,485 increased13,879, which amended the availabilityGeneral Telecommunications Law. Law No. 13,879 will allow providers of fixed-line telecommunications services operating under a concession in the public regime to convert their concessions into authorizations to operate in the private regime and loweredthereby eliminate a number of substantial obligations currently imposed by the priceconcession regime, including the inability of subscription television servicesproviders to sell certain property, plant and equipment used to provide fixed-line telephone services. In exchange, providers may be required to assume obligations to make additional investments in Brazil, through increased competition among providers, and improvedtheir networks, primarily related to the quality, speed and availabilityexpansion of broadband internet services as a resultservices. The cost of the additional investments in exchange for the elimination of such obligations, would be subject to discussion between the parties, with ANATEL having the ability to make the final valuation. In addition, the new law permits providers to renew their concession for indefinite additional20-year periods, whereas previously only one20-year renewal period was allowed, provided that at least 30 months prior to each expiration date, the providers have complied with the obligations required of them under the applicable concession. In February 2020, ANATEL proposed regulations to implement Law No. 13,879, including the rules that will govern the conversion of concessions into authorizations, such as the methodology for calculating the cost of investments that providers will need to undertake as well as deadlines to complete the conversions. A draft of the new form of authorization agreement was also provided. These proposed regulations are subject to a public consultation period that is expected proliferationto expire on April 30, 2020. We cannot predict when and to what extent these regulations will be adopted. See “Item 3. Key Information—Risk Factors—Risks Relating to the Brazilian Telecommunications Industry and Regulatory Environment—We cannot assure you that we will be able to convert our concessions into authorizations or renew our concessions in a timely or cost-effective manner.”

Private Regime

Providers of fiber optic cables usedprivate regime services, although not generally subject to transmit cable television.the requirements concerning continuity and universality of service and network modernization, are subject to certain network expansion and quality of service obligations set forth in their respective authorizations and applicable regulation.

In March 2012, ANATEL adopted newFor example, private regime service providers are required to comply with the provisions of the RGQ and the PGMC. For more information about the RGQ and the PGMC, see “—Our Services—Fixed-Line Telephone Services—General Plan on Quality Goals (RGQ)” and “—Other Regulatory Matters—General Plan on Competition Targets (PGMC),” respectively.

Our Services

Fixed-Line Telephone Services

Regulatory Overview

We provide the majority of our fixed-line telephone services (Serviço Telefônico Fixo Comutado—STFC) in accordance with concession agreements under the public regime. For more information about the regulations under which theapplicable to public regime telephone service providers, see “—Public Regime.”

Our Concessions and Authorizations

The following table sets forth certain details of our concessions and authorizations to provide various existing subscription television services have been consolidated into authorizationslocal, domestic long-distance and international long-distanced fixed-line telephone services:

Geographic Scope

Type of Service

Termination Date

Regime

Region I of the PGO – States of Rio De Janeiro, Minas Gerais, Espírito Santo, Bahia, Sergipe, Alagoas, Pernambuco, Paraiba, Rio Grande do Norte, Ceará, Piauí, Maranhão, Pará, Amapá, Amazonas e Roraima, except Sector 3 of Region I of the PGO(1)Local / Domestic Long-DistanceDecember 31, 2025(2)Concession
Region I of the PGO – Sector 3(1)Local / Domestic Long-DistanceIndeterminateAuthorization
Region II of the PGO – States of Santa Catarina, Paraná, Mato Grosso, Mato Grosso do Sul, Goiás, Tocantins, Distrito Federal, Rondônia, Acre and Rio Grande Do Sul, except for Sectors 20, 22 and 25(3)Local / Domestic Long-DistanceDecember 31, 2025(2)Concession
Region II of the PGO—Sectors 20, 22 and 25(3)Local / Domestic Long-DistanceIndeterminateAuthorization
Region III of the PGO – São PauloLocal / Domestic Long-DistanceIndeterminateAuthorization
NationalInternational Long DistanceIndeterminateAuthorization

(1)

Sector 3 of Region I of the PGO corresponds to 57 municipalities in the State of Minas Gerais.

(2)

Concession agreements may be amended by the parties every five years prior to their termination date. In connection with each five-year amendment, ANATEL has the right, following public consultations, to impose new terms and conditions in response to changes in technology, competition in the marketplace and domestic and international economic conditions. Our concession agreements were last amended in 2011. Under their existing terms, our concession agreements may be amended by December 2020 at the latest.

(3)

Sectors 20, 22 and 25 of Region II of the PGO correspond to the following municipalities: Londrina, Paraná; Tamarana, Paraná; (Sector 22) Paranaíba, Mato Grosso do Sul (Sector 25); Buriti Alegre, Goiás; Cachoeira Dourada, Goiás; Inaciolândia, Goiás; Itumbiara, Goiás; Paranaiguara, Goiás; and São Simão, Goiás.

Each of our concession agreements:

sets forth the parameters that govern adjustments to provide a newly-defined service called Conditional Access Service. Under these regulations, authorizationsour rates;

requires us to provide Conditional Access Service apply to private telecommunications services,comply with the receipt of which are conditioned on payment by subscribers, for the distribution of audiovisual contentsnetwork expansion obligations set forth in the formPGMU;

requires payment of packages, individual channelsbiannual fees equal to 2.0% of our net operating revenue that is derived from the provision of our local fixed-line and channels with required programming, by meansdomestic long-distance services (excluding taxes and social contributions) during the immediately preceding year;

In addition, each of any communications technology, processes, electronic means or protocols. Anour concession and authorization granted byagreements:

sets forth the conditions under which ANATEL to provide Conditional Access Service will be valid for the entire Brazilian territory; however, the provider must indicate in its application for an authorization the localities that it will service. In December 2012, ANATEL granted our request to convert our DTH authorization agreement into a Conditional Access Service authorization. In September 2014, we entered into a Conditional Access Service authorization agreement with ANATEL that authorizedmay access information from us;

requires us to offer the services to be governed by such agreement, including IP TV.

Ownership and Corporate Governance Restrictions

In connectioncomply with the RJ Proceedings, ANATEL gained expanded powers regarding our ownership and corporate governance decisions.

On November 8, 2016, ANATEL issued an order in which it, among other things, (1) suspended the exercisecertain quality of voting and veto rights by the members of Oi’s board of directors appointed by Société Mondiale, (2) prohibited the participation of members of Oi’s board of directors appointed by Societé Mondiale in Oi’s board of directors, and (3) ordered Oi to notify the Superintendence of Competition of ANATEL of the dates of meetings of Oi’s board of directors so that it could send a representative to attend such meetings.

On July 14, 2016, the RJ Court granted a request made by ANATEL that the RJ Court determine that prior approval from ANATEL is required for, among other things, the possible transfer of Oi’s corporate control, including the replacement of Oi’s board of directors.

On January 6, 2017, ANATEL issued an additional order conditioning its approval of the entry of Société Mondiale into Oi’s controlling block on the continued compliance with this obligation, among others,service obligations as well as the submissionquality of any changes to Oi’s board of directors, including changes with respect to alternate members, for the prior approval by ANATEL.

On January 15, 2018, ANATEL approved Oi’s transitional board of directors appointed pursuant to the RJ Plan.

Termination of a Concession

ANATEL may terminate the concession of any public regime telecommunications service provider upon the occurrence of any of the following:

an extraordinary situation jeopardizing the public interest, in which case the Brazilian government is authorized to start rendering the services set forth under the concession in lieu of the concessionaire, subject to congressional authorization and payment of adequate indemnification to the owner of the terminated concession;

termination by the provider (through an agreement with ANATEL or pursuant to legal proceedings) as a consequence of an act or omission of the Brazilian government that makes the rendering of the services excessively burdensome to the provider;

annulment of the concession due to a contractual term, which is deemed by subsequent law to be illegal;

material failure to comply with the provider’s universalization targets;

failure to meet insurance requirementsobligations set forth in the concession agreement;

RGQ;

asplit-up,spin-off, amalgamation, merger, capital reduction or transfer of the provider’s control without ANATEL’s authorization;

 

requires us to pay fines for anynon-compliance with the transferregulatory rules including systemic service interruptions.

In addition, the PGMU requires us to provide transmission lines connecting our fiber-optic internet backbones to municipalities in our concession areas in which we did not provide internet service, which we refer to as backhaul. Under these concession agreements, we are obligated to set up backhaul in 3,188 municipalities in Regions I and II. The facilities that we constructed to meet these obligations are considered to be property that is part of our concessions and will therefore revert to the Brazilian government on January 1, 2026. For more information about the PGMU, see “—Public Regime—General Plan of Universal Service Goals (PGMU).”

On October 3, 2019, the President of Brazil signed Law No. 13,879, which amended the General Telecommunications Law to allow, among other things, providers of fixed-line telecommunications services operating under a concession in the public regime to convert their concessions into authorizations to operate in the private regime and thereby eliminate a number of substantial obligations currently imposed by the concession regime. In addition, the new law permits providers to renew their concession for indefinite additional20-year periods, whereas previously only one20-year renewal period was allowed, provided that at least 30 months prior to each expiration date, the providers have complied with the obligations required of them under the applicable concession. Prior to the passage of Law No. 13,879, our concession agreements would have expired in 2025 without the possibility of renewal. In February 2020, ANATEL proposed regulations to implement Law No. 13,879, including the rules that will govern the conversion of concessions into authorizations. These proposed regulations are subject to a public consultation period that is expected to expire on April 30, 2020. We cannot predict when and to what extent these regulations will be adopted. Once these regulations are adopted, we expect that we will be able to migrate our public regime concessions into private-regime authorizations or renew our concessions, which would otherwise expire on December 31, 2025. However, as of the date of this annual report, we have not decided which option to pursue and cannot predict the cost of pursuing any of these options. For more information about Law No. 13,879, see “—Public Regime—Amendments to the General Telecommunications Law.”

In addition, in connection with the consideration of revisions to the concession without ANATEL’s authorization;

agreements under the dissolution or bankruptcypublic regime, in January 2017, ANATEL proposed revisions to the terms of the provider;PGO, in line with the provisions of PLC 79 (the bill that preceded Law No. 13, 789). However, despite the passage of Law No. 13,789, we cannot predict when and to what extent ANATEL will revise the PGO.

We cannot assure you that the implementation of Law No. 13,879 or

an extraordinary situation any future amendments to our concession agreements (including renewals) or the PGO will not impose requirements on our company that will require us to undertake significant capital expenditures or will not modify the rate-setting procedures applicable to us in whicha manner that will significantly reduce the net operating revenue that we generate from our Brazilian government intervention, although legally permissible, is not undertaken, as such intervention would prove to be inconvenient, unnecessary or would result in an unfair benefitfixed-line businesses. If the migration of our concessions to the provider.

Inprivate regime or the event a concession is terminated, ANATEL is authorizedamendments to administer the provider’s properties and its employees in order to continue rendering services.

Over the years, ANATEL has initiated several internal proceedings to monitor our financial situation and to evaluate our ability to continue to perform our obligations under our concession agreements. In lightagreements have these effects, our business, financial condition and results of operations could be materially adversely affected. See “Item 3. Key Information—Risk Factors—Risks Relating to the approval ofBrazilian Telecommunications Industry and Regulatory Environment—Our concession agreements in Brazil are subject to periodic modifications by ANATEL, and we cannot assure you that the RJ Plan bymodifications to these concession agreements will not have adverse effects on our company” and “Item 3. Key Information—Risk Factors—Risks Relating to the creditorsBrazilian Telecommunications Industry and Regulatory Environment—We cannot assure you that we will be able to convert our concessions into authorizations or renew our concessions in a timely or cost-effective manner.”

Rate Regulation

Under their concession agreements, public regime service providers are required to offer basic local fixed-line plans to users. Rates for the basic long-distance services plan originated and terminated on December 20, 2017,fixed lines vary in accordance with certain criteria. The concession agreements establish aprice-cap mechanism for annual rate adjustments for basic service plans and its subsequent ratification and confirmation bybasic domestic long-distance plans based on formulas set forth in each provider’s concession agreement. The formula provides for two adjustments to the RJ Court, ANATEL began to monitor our operating and financial positionsprice cap based on the effectivenesslocal rate basket, the long-distance rate basket and the use of a price index. The price cap is first revised upward to reflect increases in inflation, as measured by an index, then ANATEL applies a productivity discount factor, or Factor X, which reduces the impact of the RJrate readjustment provided by the index.

Factor X is equal to (1) 50% of the increase in the productivity rate of public regime providers, plus (2) 75% of a factor calculated by ANATEL that is designed to reflect cost optimization targets for the telecommunications industry as a whole. If the weighted average productivity rate is negative, ANATEL will not allow an annual adjustment in excess of the IST.

A provider may increase rates for individual services within the local rate basket or the long-distance rate basket by up to 5% more than the IST so long as the rates for other services in that rate basket are reduced to the extent necessary to ensure that the weighted average increase for the entire rate basket does not exceed the permitted annual rate adjustment.

A provider may also offer alternative plans in addition to the basic service plan. Alternative plans must be submitted for ANATEL’s approval. The rates offered under the alternative plans may be adjusted annually based on the IST.

Local Rates. Our revenues from local fixed-line services consist mainly of monthly subscription charges, charges for local calls and charges for the activation of lines for new subscribers or subscribers that have changed addresses. Monthly subscription charges are based on the plan to which the customer subscribes and whether the customer is a residential, commercial or trunk line customer.

Under our concession agreements, we are required to offer two local fixed-line plans to users: the Basic Plan per Minute and the Mandatory Alternative Service Plan. In addition to the Basic Plan per Minute and the Mandatory Alternative Service Plan, we are permitted to offernon-discriminatory alternative plans to the basic service plans. The rates for applicable services under these plans must be submitted for ANATEL approval prior to offering those plans to our customers. Historically, ANATEL has generally not raised objections to the terms of these plans.

On an annual basis, ANATEL increases or decreases the maximum rates that we are permitted to charge for our basic service plans. In addition, we are authorized to adjust the rates applicable to our alternative plans annually by no more than the rate of inflation, as measured by the Telecommunications Services Index (Índice de Serviços de Telecomunicações – IST), or IST. Discounts from the rates set in basic service plans and alternative service plans may be granted to customers without ANATEL approval.

Local FixedLine-to-Mobile Rates(VC-1) and Mobile Long Distance Rates(VC-2 andVC-3).When one of our fixed-line customers makes a call to a mobile subscriber of our company or another mobile services provider that terminates in the mobile registration area in which the call was originated, we charge our fixed-line customerper-minute charges for the duration of the call based on rates designated by ANATEL asVC-1 rates. In turn, we pay the mobile services provider aper-minute charge based on rates designated by ANATEL as mobile termination, or MTR, rates for the use of its mobile network in completing the call. Rates for long-distance calls that originate or terminate on mobile telephones are based on whether the call is an intrasectorial long-distance call, which is charged at rates designated by ANATEL asVC-2 rates, or an intersectorial long-distance call, which is charged at rates designated by ANATEL asVC-3 rates. If the caller selects one of our carrier selection codes for the call, we receive the revenues from the call and must pay interconnection fees to the service providers that operate the networks on which the call originates and terminates.VC-1,VC-2 andVC-3 rates, collectively, the “VC Rates” vary depending on the time of the day and day of the week, and are applied on aper-minute basis. On an annual basis, ANATEL may increase or decrease the maximum VC Rates that we are permitted to charge.

FixedLine-to-Fixed-Line Long Distance Rates. If a caller selects one of our carrier selection codes for a long-distance call that originates and terminates on fixed-line telephones, we receive the revenues from the call and must pay interconnection fees to the service providers that operate the networks on which the call originates and terminates. Rates for these long-distance calls are based on the physical distance separating callers (which are categorized by four distance ranges), time of the day and day of the week, and are applied on aper-minute basis for the duration of the call. On an annual basis, ANATEL increases or decreases the maximum domestic fixedline-to-fixed line long-distance rates that we are permitted to charge.

For more information about the rates applicable to our fixed-line services, see “—Rates, Billing and Collection—Rates.”

General Plan on Quality Goals (RGQ)

The General Plan on Quality GoalsRGQ for fixed-line voice services was approved by ANATEL in December 2012 and became effective in June 2013. Each fixed-line service provider operating under the public regime or the private regime must comply with the provisions of the General Plan on Quality Goals.RGQ. All costs related to compliance with the quality goals established by the General Plan on Quality GoalsRGQ must be borne exclusively by the service provider. The General Plan on Quality GoalsRGQ establishes minimum quality standards with regard to:

 

modernization of the network;

customer complaints;

 

responses to repair requests;

 

responses to change of address requests; and

 

rate of call completion; and

quality of public telephones.

These quality standards are measured according to the definitions and quality indicators established by ANATEL. Every month, fixed-line service providersThe indicators, as well as their respective methods of collection, calculation and other quality requirements, are required to report their compliance with quality goals todefined in specific regulations published by ANATEL. In 2018, we began to collect quality data directly from broadband modems and smartphones, which we believe will allow us to take more accurate quality measurements and reduce disputes with ANATEL regarding compliance.

ANATEL measures the performance of fixed-line service providers in each individual state in which they operate. As a result, the performance of fixed-line service providers in any particular state may not meet one or more quality performance targets even if such service provider’s overall performance is satisfactory. For cases in which there are indications of performance or conduct other than those established in the regulations, ANATEL establishes a noncompliance process called Procedure for Determination ofNon-Compliance to Obligations (Procedimento de Apuração de Descumprimento de Obrigações – PADO) in detriment to the provider. Therefore, fixed-line service providers, including us, could be subject to fines or penalties as a result of the failure to meet the quality performance targets in one or more particular states.area codes.

In November 2017, ANATEL submitted the RQUAL, a proposal to review the methods by which the quality standards for fixed-line services, personal mobility services, multimedia communications services and subscription television services are measured, for public consultation. In December 2019, ANATEL approved the RQUAL, which immediately superseded certain provisions of the RGQ obligations. However, the majority of the provisions of the RQUAL are not expected to be implemented until 2021, as provided for in the regulation. For more information, see “—Other Regulatory Matters—Quality of Telecommunications Services Regulation of (RQUAL).”

Mobile Telephone Services

Regulatory Overview

In September 2000, ANATEL adopted regulations that established operating rules for providers under the personal mobile service (Serviço Móvel PessoalPessoal—SMP) regime. The regulations permitted ANATEL to grant authorizations to provide mobile telecommunications services under the personal mobile service regime. For purposes of the personal mobile service regulations, Brazil is divided into three service regions covering the same geographic areas as the concessions for fixed-line telecommunications services.

Auction of 3G Spectrum

. In preparation for auctions of spectrum in Bands F, G, I and J (2.1 GHz), the use of which allows personal mobile services providers to offer 3G services to their customers, ANATEL issued regulations that divide the Brazilian territory into nine regions for purposes of operations using these frequency bands. In December 2007, ANATEL auctioned radio frequencyradiofrequency licenses to operate on each of these frequency bands in each of the nine regions and the related licenses to use these frequency bands. In this auction, we acquired the radio frequency licenses necessary to offer 3G services in two of the nine regions delineated by ANATEL for 3G services (corresponding to Regions II under the personal mobile services regime) and TNL PCS acquired radio frequency licenses necessary to offer 3G services in sixeight of the nine regions delineated by ANATEL for 3G services (corresponding to Regions I, II and III under the personal mobile services regime, other than an area in Region III that consists of 23 municipalities in the interior of the State of São Paulo that includes the city of Franca and surrounding areas).

Authorizations to Use 450 MHz Band and 2.5 GHz Band

. In preparation for auctions of the 450MHz band and 2.5 GHz band, the use of which allows personal mobile services providers to offer 4G services to their customers, ANATEL issued regulations that divided the Brazilian territory into three regions for purposes of providing personal mobile services. In June 2012, ANATEL auctioned radio frequency licenses to operate and the related licenses to use the frequency bands in the following manner: (1) four national lots for 2.5 GHz bands, each accompanied by a regional band of 450 MHz, and (2) 132 regional lots for 2.5GHz bands.bands, including “P” band radiofrequencies. In this auction, we acquired (1) one of the national lots for 2.5 GHz and the corresponding regional lot of 450MHz to provide rural broadband services in the States of Goiás, Mato Grosso, Mato Grosso do Sul, Rio Grande do Sul and the Federal District, and (2) 11 regional lots for 2.5 GHz bands“P” band radiofrequencies. Since that time, we have waived our right to provide personal mobile services in the following areas: interior of Ceará, the capital use and/or Roraima (and its metropolitan area), the State of Amapá, the capital of Bahia (and its metropolitan area), interior of the State of Pará, the capital of Pernambuco (and its metropolitan area), interior of Paraná, the capital of Rio Grande do Sul (and its metropolitan area), the City of Jaguarão (and its metropolitan area) and the capital of São Paulo (and its metropolitan area.chosen not to renew our “P” band authorizations.

Network Sharing. In July 2013, ANATEL and Brazil’s national competition regulator (Conselho Administrativo de Defesa Econômica), or CADE, approved the 2013 RAN Sharing Agreement between TIM and Oi, which has been implemented, for the construction, implementation and mutual assignment of network tools to support personal mobile services (voice and broadband) in the 2.5 GHz band, among others, in order to ensure compliance with the scope of 4G commitments.

In December2014, TIM and Oi agreed to negotiate the joint construction, implementation and reciprocal assignment of elements of their respective 2G and 3G network infrastructures, which was approved by ANATEL and CADE.

In 2015, ANATEL and CADE approved the 2015 RAN Sharing Agreement between Telefônica Brasil, TIM and Oi, which has been implemented, for the construction, implementation and mutual assignment of network tools to support personal mobile services (voice and broadband) in the 2.5 GHz band, among others, in order to ensure compliance with the scope of commitments. With respect to the latter agreement, ANATEL rejected the proposal to conduct RAN sharing in conurbations however, because it detected interference in the service. As a result, ANATEL will not allow RAN sharing in municipalities experiencing interference until a solution has been found.

In 2018, ANATEL and CADE approved an amendment to the 2013 RAN Sharing Agreement between TIM and Oi, which has been implemented, to update the technology covered by the agreement and to permit infrastructure sharing in the 1800 MHz spectrum technology.

ObligationsOur Authorizations

We hold radiofrequency spectrum authorizations to provide 2G, 3G and 4G services in Regions I, II and III. The majority of Personal Mobile Services Providersthese authorizations grant us permission to use the applicable radio spectrum for 15 years from the date of the authorization agreement under which they are granted and are renewable for additional15-year terms. Upon renewal of any of these authorizations and on every second anniversary of such renewal, we will be required to pay an amount equal to 2.0% of our prior year’s net operating revenue from personal mobile services. The initial terms of one of our radio frequency spectrum authorizations expired in 2016 and was extended for an additional15-year term. Following the passage of Law No. 13,879 in October 2019, mobile telephone service providers may renew their radiofrequency spectrum authorizations indefinitely without undergoing new auctions. However, there is doubt as to whether this new framework will be applicable for authorizations in effect at the time of the law was changed. As a result, we cannot be certain that we will be able to renew our existing authorizations indefinitely without undergoing new auctions.

The following table sets forth certain information about our authorizations to provide mobile telephone services:

Termination Date

Geographic Scope

900 MHz1,800 MHz(1)2,100 MHz
(3G)
2,600MHz
(4G)(2)(3)
Rio de Janeiro, Espírito Santo, Minas Gerais, Amazonas, Roraima, Amapá, Pará, Maranhão, Bahia, Sergipe, Piauí, Ceará, Rio Grande do Norte, Paraíba, Pernambuco and AlagoasMarch 2031*April 2023October 2027
Rio de Janeiro, Bahia, Ceará, Minas Gerais and Pernambuco(4)March 2031*
Amazonas, Alagoas, Paraíba, Piauí e Rio Grande do Norte, Pará, Maranhão, Roraima, Espírito Santo, Bahia and SergipeMarch 2031*
Acre, Goiás, Mato Grosso do Sul, Mato Grosso, Rondônia, Tocantins, Federal District, Paraná, Santa Catarina and Rio Grande de SulDecember 2032*December 2032*April 2023
Mato Grosso and Goiás(5)April 2023
Federal District Mato Grosso, Paraná, Rio Grande do Sul, Tocantins, Acre, Santa Catarina, Rondônia, Mato Grosso do Sul, Goiás(6)April 2023October 2027
São PauloDecember 2022(7)December 2022April 2023October 2027

*

The expiration dates of these licenses have already been extended and these licenses are not eligible for additional extensions.

(1)

We have secondary use of 1,800 MHz radiofrequencies under authorizations provided to TIM in Minas Gerais, Pernambuco, Sergipe, Ceará, Santa Catarina e Goiás, with the same termination dates as the underlying authorizations granted to TIM (from April 2023 through April 2028).

(2)

We no longer have authorizations for the “P” Band.

(3)

We have secondary use ofsub-bands “X” and “VI” in the 2.5 GHz radiofrequencies under authorizations provided to Telefônica and TIM in all of Brazil, with the same termination dates as the underlying authorizations granted to Telefônica and TIM.

(4)

Sector 1 of the State of Rio de Janeiro; sectors 2 and 3 of the State of Minas Gerais; sector 5 of the State of Bahia; sector 8 of the State of Pernambuco; and sector 11 of the State of Ceará.

(5)

“H” Band Sector 22 (Paranaíba/MS) and Sector 25 (municipalities of Buriti Alegre, Cachoeira Dourada, Inaciolândia, Itumbiara, Paranaiguara and São Simão in the State of Goiás).

(6)

Sub-band “F.” except in the States of Paranaíba and Mato Grosso do Sul and the municipalities of Buriti Alegre, Cachoeira Dourada, Inaciolândia, Itumbiara, Paranaiguara and São Simão in the State of Goiás.

(7)

Except AR11 and sector 33.

Our authorization agreements are also subject to network scope and contains service performance obligations set forth in these authorization agreements, under which we are required to service all municipalities in Brazil with a population in excess of 100,000 habitants.

Under our 3G authorizations, as of the date of this annual report we are also required to (1) provide service to 459 municipalities that did not have mobile services at the time these licenses were granted with either 2G or 3G mobile telecommunications services, (2) provide 3G service to 50% of all of the municipalities with a population between 30,000 and 100,000, and (3) provide 3G service to 60% of the municipalities, including 684 specified municipalities, covered by these licenses with a population less than 30,000.

Under our 4G authorizations, as of the date of this annual report we are also required to provide 4G service in (1) all municipalities with a population of 30,000 or more and (2) 60% by December 31, 2018 and 100% by December 31, 2019 of the municipalities covered by these licenses with a population less than 30,000; provided, however, that for the latter, we may comply with this obligation by providing service with transmission rates equal to or greater than those set for the 1.9/2.1 GHz (3G) bands;

In 2012 we acquired 450 MHz license on the 4G services auction, which requires us to, in 964 municipalities in the States of Goiás, Mato Grosso, Mato Grosso do Sul, Rio Grande do Sul and the Federal District: (1) provide voice services in the 450 MHz or other spectrum granted to us and data services at minimum upload speeds of 256 kbps and download speeds of 1 Mbps and a minimum monthly allowance of 500 MB in rural areas; (2) provide unlimited data services at minimum upload speeds of 256 kbps and download speeds of 1 Mbps to rural schools in those municipalities; and (3) make our fixed-line network available to other telecommunications service providers to allow them to comply with their obligations under the PGMU.

As a telecommunications service provider,of the date of this annual report, although we believe that we are subjectin compliance with the network scope and service performance obligations set forth in these licenses, ANATEL is debating our compliance with certain obligations to requirements concerning network expansion and qualityprovide services under the 450 MHz spectrums. Since we did not have all of the necessary systems in place to support the use of the 450 MHz spectrum using land frequencies by the required deadline, we have been meeting our coverage obligations in certain areas using satellites. If ANATEL makes a final decision that we have not been meeting our obligations, our authorizations to use 450 MHz frequencies may be terminated. As of the date of this annual report, ANATEL’s determination regarding this matter is suspended by court order.

For most obligations, a municipality is considered “serviced” when the covered service asarea contains at least 80% of the urban area in the municipality. Our failure to meet these targets may result in the imposition of penalties established in applicableANATEL regulations and, in extreme circumstances, in termination of our personal mobile services authorizations. Ifauthorizations to use those radiofrequencies by ANATEL. As of the date of this annual report, although we fail to meet these obligations, we may be fined, subject to a maximum penalty of R$50 million, untilbelieve that we are in full compliance with the network scope and service performance obligations set forth in these authorization agreements, ANATEL has not yet made its final determination with respect to our obligations. While itcompliance with certain obligations to provide services under the 450 MHz/900 MHz/1800 MHz/2100 and 2500 MHz spectrums. Furthermore, we have obtained judicial protection under the RJ Proceedings to forego renewal of many of the performance guarantees we would have otherwise been required to maintain with respect to the obligations under discussion.

Our 4G radio frequency authorizations also impose minimum investment obligations in domestic technologies. At least 65% of the cost of all goods, services, equipment, telecommunications systems and data networks that we purchase to meet our 4G service obligations must be developed in Brazil. As of the date of this annual report, ANATEL has recognized that our obligations to use domestic technology have not been met in the past due to the unavailability of such products in Brazil, and has consequently not sanctioned us. This minimum requirement will increase to 70% by December 31, 2022.

Roaming

Under the PGMC, a mobile services provider with significant market power, such as our company, must offer roaming services to other mobile services providers without significant market power at the maximum rate that the mobile services provider with significant market power is possiblepermitting ANATEL to offer such services to its retail customers.

In March 2017, ANATEL began a pilot program with the four principal mobile services providers, including our company, to share infrastructure costs to expand the existing voice roaming agreements to voice and data roaming services to 35 municipalities with fewer than 30,000 residents. As a result of this program, which is ongoing and is in the process of expansion to include additional mobile service providers and additional municipalities with fewer than 30,000 residents, the providers began or resumed discussions about voice and data roaming tariffs and the timeline to implement the requirements of the program. As of the date of this annual report, certain providers, including our company, have entered into bilateral agreements regarding these matters, and new municipalities count on roaming coverage, increasing satisfaction to our clients.

Rate Regulation

Mobile telecommunications service in Brazil is offered on a “calling-party-pays” basis under which a mobile subscriber pays only for an authorizationcalls that he or she originates (in addition to roaming charges paid on calls made or received outside the subscriber’s home registration area). A mobile subscriber receiving a collect call is also required to pay mobile usage charges.

Our revenues from mobile services consist mainly of charges for local and long-distance calls and data packages paid by ourpre-paid and post-paid mobile subscribers and monthly subscription charges paid by our post-paid plan subscribers. Monthly subscription charges are based on a post-paid subscriber’s service plan. If one of our mobile subscribers places or receives a call from a location outside of his or her home registration area, we are permitted to charge that customer the applicable roaming rate. We charge for all mobile calls made by ourpre-paid customers, and for mobile calls made by our post-paid customers in excess of their allocated monthly number of minutes, on aper-minute basis. Rates under our mobile plans may be revoked fornon-compliance with these obligations, there areadjusted annually by no precedents for such a revocation.more than the rate of inflation, as measured by theIGP-DI.

Quality of Service ObligationsRegulation

Our personal mobile services authorizations impose obligations on us to meet quality of service standards relating to our network’s ability to make and receive calls, call failure rates, capacity to handle peak periods, failed interconnection of calls and customer complaints. ANATEL defines this quality of service standards, and we must report information in connection with such standards to ANATEL.standards.

To restructure the process of assessing the quality of mobile service, with the inclusion of new processes and measurement of new indicators to check the quality of mobile broadband and the quality perceived by the user, and the modernization of existing indicators, ANATEL approvedpublished Resolution 575/2011, approving the Regulation for the Management of Quality of Provision of Personal Mobile Service (Regulamento de Gestão da Qualidade da Prestação de Serviço MóvelPessoal), orSMP-RGQ.

TheSMP-RGQ provides for the assessment of the network connection and their respective data transmission rate, assessing aspects of availability, stability and connection speed for the data network. Targets are defined as 80% of speed hired (on average per month) by users and 40% of the instant speed, according to the definitions of the Resolution 575/2011.

In January 2018, ANATEL adopted a new model for measuring the quality of mobile broadband networks through the use of smartphones, replacing the previous model that required data from volunteers and often led to statistically insignificant results. The new model, which we have adopted by collecting user data directly from smartphones using theMinha Oiapplication, allows us to better manage the quality of our network, allowing us to identify corrective actions and more efficiently direct investments in our network.

Interconnection Regulations

UnderAs a result, the General Telecommunications Law, all telecommunicationsperformance of mobile telephony service providers in any particular state may not meet one or more quality performance targets even if such service provider’s overall performance is satisfactory. For cases in which there are required, if technically feasible,indications of performance or conduct other than those established in the regulations, ANATEL establishes a noncompliance process called Procedure for Determination ofNon-Compliance to make their networks availableObligations (Procedimento de Apuração de Descumprimento de Obrigações – PADO) in detriment to the provider. Therefore, mobile telephony service providers, including us, could be subject to fines or penalties as a result of the failure to meet the quality performance targets in one or more particular area codes.

In November 2017, ANATEL submitted for interconnection onpublic consultation the RQUAL, a proposal to review the methods by which the quality standards for fixed-line services, personal mobility services, multimedia communications services and subscription television services are measured. In December 2019, ANATEL approved the RQUAL, which immediately superseded certain provisions of thenon-discriminatorySMP-RGQ basis whenever a request is made by another telecommunications service provider. Interconnection permits a call originated onobligations. However, the networkmajority of a requesting fixed-line or personal mobile services provider’s networkthe provisions of the RQUAL are not expected to be terminatedimplemented until 2021, as provided for in the regulation. For more information, see “ —Other Regulatory Matters—Quality of Telecommunications Services Regulation (RQUAL).”

Multimedia Communication Services

Our Authorizations

We have national Multimedia Communication Service (Serviço de Comunicação Multimídia – SCM) authorizations, which superseded our prior Telecommunications Network Transportation Services (Serviço de Rede de Transporte de Telecomunicações) authorizations, permitting us to provide high speed data service.

The Multimedia Communication Services authorizations became effective in May 2003 and cover the same geographical areas as our concession and personal communication service agreements. In April 2008, in connection with the amendments to our fixed-line services concessions, we agreed to provide internet service free of charge until December 31, 2025 to all urban schools in the areas of our concession agreements.

Rate Regulation

A significant portion of our revenues from commercial data transmission services are generated by monthly charges for EILD and SLD services, which are based on contractual arrangements for the fixed-line or personal mobile services network of the other provider. ANATEL has adopted General Rules on Interconnection (Regulamento Geral de Interconexão) to implement these requirements.

Interconnection Regulations Applicable to Fixed-Line Providers

Interconnection fees are charged at a rate per minute of use of a fixed-line provider’s network. Interconnection rates charged by a fixed-line provider to terminate a call on its local network (theTU-RL rate) or intercity network (theTU-RIU rate) are subject to a price cap established by ANATEL. The price cap for interconnection rates varies from service provider to service provider based on the retail pricespart of each service provider.

Fixed-line service providers must offer the sameTU-RL andTU-RIU rates to all requesting providers on a nondiscriminatory basis. The price caps on interconnection rates are adjusted annually by ANATEL at the same time that rates for local and long-distance calls are adjusted.

our networks. Under ANATEL regulations, fixed-linewe are required to make publicly available the forms of agreements that we use for EILD and SLD services, including the applicable rates, and are only permitted to offer these services under these forms of agreements. ANATEL publishes reference rates for these services and if one of our customers objects to the rates that we charge for these services, that customer is entitled to seek to reduce the applicable rate through arbitration before ANATEL.

ANATEL is expected to publish new reference rates for these services in 2020 reflecting a methodology that takes into consideration alllong-run incremental costs, updated to current values, of providing a particular service and the unit costs of such service based on an efficient network considering our existing regulatory obligations.

Broadband services, IP services and frame relay services are market oriented but may still be subject to ANATEL regulation.

Quality Regulation

In June 2011, the President of Brazil issued Executive Decree No. 7,512/11, which mandated ANATEL to take the necessary regulatory measures to establish quality standards for broadband internet services. In compliance with such decree, on October 31, 2011, ANATEL published Resolution 574/2011 approving the Multimedia Communication Service Quality Management Regulations (Regulamentação de Gestão da Qualidade do Serviço de Comunicação Multimídia), which identify network quality indicators and establish performance goals for multimedia communications service providers, including broadband internet service providers, with more than 50,000 subscribers. Such providers will be required to collect representative data using dedicated equipment installed at the site of each network connection and be subject to periodic measurements to ensure their compliance with such regulation, including:

average upload and download speeds of at least 80% of contracted speeds for all measurements; and

individual round-trip latencies for fixed-line connections of up to 80 milliseconds per measurement for at least 95% of the measurements.

To increase transparency, customers must be provided with specialized software at no cost to measure their own network quality, although such customer-generated measurements will be included in official calculations.

In January 2018, ANATEL adopted new models for measuring the quality of fixed broadband networks using automated processes that collect data from multiple data points. To measure our fixed broadband network quality, we have implemented the HDM platform. This new method allows us to better manage the quality of our network, allowing us to identify corrective actions and more efficiently direct investments in our network.

Nevertheless, the performance of fixed broadband service providers in any particular state may not meet one or more quality performance targets even if such service provider’s overall performance is satisfactory. For cases in which there are indications of performance or conduct other than those established in the regulations, ANATEL establishes a noncompliance process called Procedure for Determination ofNon-Compliance to Obligations (Procedimento de Apuração de Descumprimento de Obrigações – PADO) in detriment to the provider. Therefore, fixed broadband service providers, including us, could be subject to fines or penalties as a result of the failure to meet the quality performance targets in one or more particular states.

In November 2017, ANATEL submitted for public consultation the RQUAL, a proposal to review the methods by which the quality standards for fixed-line services, personal mobility services, multimedia communications services and subscription television services are measured. In December 2019, ANATEL approved the RQUAL, which immediately superseded certain provisions of the existing quality regulation applicable to multimedia communications service providers. However, the majority of the provisions of the RQUAL are not ableexpected to charge other fixed-line service providersbe implemented until 2021, as provided for local fixed-line calls originating on their local fixed-line networks and terminating onin the other provider’s local fixed-line networks.

In July 2014, ANATEL published the maximum fixed reference rates, includingTU-RL andTU-RIU, for entities with significant market power, such as our company, for 2016 through 2019.regulation. For more information, aboutTU-RL andTU-RIU rates, see “—Rates—Network Usage (Interconnection) Rates—Fixed-Line Networks.“ —Other Regulatory Matters—Quality of Telecommunications Services Regulation (RQUAL).

Interconnection Regulations ApplicableSubscription Television Services

Regulatory Overview

The framework established by Law No. 12,485 of 2011 increased the availability and lowered the price of subscription television services in Brazil, through increased competition among providers, and improved the quality, speed and availability of broadband internet services as a result of the expected proliferation of fiber optic cables used to Personal Mobile Services Providerstransmit cable television.

Interconnection feesIn March 2012, ANATEL adopted new regulations under which the authorizations to provide various existing subscription television services have been consolidated into authorizations to provide a newly-defined service called Conditional Access Service (Serviço de Acesso Condicionado – SeAC). Under these regulations, authorizations to provide Conditional Access Service apply to private telecommunications services, the receipt of which are charged atconditioned on payment by subscribers, for the distribution of audiovisual contents in the form of packages, individual channels and channels with required programming, by means of any communications technology, processes, electronic means or protocols. An authorization granted by ANATEL to provide Conditional Access Service will be valid for the entire Brazilian territory; however, the provider must indicate in its application for an authorization the localities that it will service.

Our Authorizations

In November 2008, we entered into a flat rate per minute of15-year authorization agreement with ANATEL that governs our use of satellite technology to provide DTH satellite television services throughout Brazil. Under this authorization, we are required to furnish equipment to certain public institutions, to make channels available for broadcasting by specified public institutions, and to comply with quality of service obligations set forth in applicable ANATEL regulations.

In December 2012, ANATEL granted our request to convert our DTH authorization agreement into a personal mobileConditional Access Service authorization allowing us to provide nationwide subscription television services through any technology, including satellite, wireline, optical fiber and coaxial cable. The Conditional Access Service authorization agreement authorized us to offer the services to be governed by such agreement, including IP TV, and has no termination date. In accordance with Law No. 12,485/11, which approved the Conditional Access Service regime, our Conditional Access Service authorization prohibits us from creating television content or owning more than 30% of a company that creates content. We are also required to carry a certain percentage of Brazilian programming, including open channels and public access channels.

Rate Regulation

The rates and prices for DTH and IP TV services are not subject to ANATEL regulation and are market-driven.

Quality Regulation

The quality of service onPay-TV is monitored by ANATEL. These quality standards are measured according to the definitions and quality indicators established by Resolution 411/2005. The indicators, as well as their respective methods of collection, calculation and other quality requirements, measures the performance ofPay-TV service providers in each individual geographic area in which they operate. As a result, the performance ofPay-TV service providers in any particular geographic area may not meet one or more quality performance targets even if such service provider’s network. The terms and conditionsoverall performance is satisfactory.

For cases in which there are indications of interconnection agreementsperformance or conduct other than those established in the regulations, ANATEL establishes a noncompliance process called Procedure for Determination of all personal mobile servicesNon-Compliance to Obligations (Procedimento de Apuração de Descumprimento de Obrigações – PADO) in detriment to the provider. Therefore,Pay-TV service providers, including the rates charged by the operatorus, could be subject to fines or penalties as a result of the networkfailure to terminatemeet the quality performance targets in in each geographic area in which they operate.

In November 2017, ANATEL submitted for public consultation the RQUAL, a call on its mobile network (the MTR rate), commercial conditionsproposal to review the methods by which the quality standards for fixed-line services, personal mobility services, multimedia communications services and technical issues,subscription television services are freely negotiated between mobile and fixed-line telecommunicationsmeasured. In December 2019, ANATEL approved the RQUAL, which immediately superseded certain provisions of the existing quality regulation applicable to subscription television service providers, subjectproviders. However, the majority of the provisions of the RQUAL are not expected to compliance with regulations established by ANATEL relating to traffic capacity and interconnection infrastructure that must be made available to requesting providers, among other things.

Personal mobile services providers must offerimplemented until 2021, as provided for in the same MTR rate to all requesting providers on a nondiscriminatory basis. Interconnection agreements must be approved by ANATEL before they become effective and may be rejected if they are contrary to the principles of free competition and the applicable regulations. If the providers cannot agree upon the terms and conditions of interconnection agreements, ANATEL may determine terms and conditions by arbitration. Since no agreement with fixed-line service providers could be reached regarding MTR rates when we began offering personal mobile services, ANATEL set the initial MTR rates.

Personal mobile services providers negotiate annual rate increases for their MTR charges with the fixed-line telecommunications providers. If the providers cannot agree upon the terms and conditions of annual rate increases, ANATEL may determine the annual rate increases by arbitration. In July 2014, ANATEL published the maximum MTR reference rates for entities with significant market power, such as our company.regulation. For more information, about MTR rates, see “—Rates—Network Usage (Interconnection) Rates—Mobile Networks.“ —Other Regulatory Matters—Quality of Telecommunications Services Regulation (RQUAL).

Other Regulatory Matters

Consumer Protection Regulation

In March 2014, ANATEL published a regulation approving the General Regulation on Telecommunications Customers Rights (Regulamento Geral de Direitos do Consumidor de Serviços de Telecomunicações), a single regulation for the telecommunications sector with general rules for customer service, billing, and service offers, which are applicable to fixed, mobile, broadband andPay-TV customers. This regulation establishes a period ranging from 120 days to 24 months from the date of publication for entering into compliance with the new rules. Most of the new rules that expand the rights of those who use the telecommunications services entered into force on July 8, 2014. Our failure to comply with this regulation may result in various fines and penalties being imposed on us by ANATEL.

Number PortabilityInterconnection Regulations

Number portabilityUnder the General Telecommunications Law, all telecommunications service providers are required, if technically feasible, to make their networks available for interconnection on anon-discriminatory basis whenever a request is made by another telecommunications service provider. Interconnection permits a call originated on the abilitynetwork of a customer to move to a new home or office or switch service providers while retaining the samerequesting fixed-line or personal mobile telephone number. ANATEL’sservices provider’s network to be terminated on the fixed-line or personal mobile services network of the other provider. ANATEL has adopted the General Regulation of PortabilityRules on Interconnection (Regulamento Geral de PortabilidadeInterconexão) establishes general rules regarding portabilityto implement these requirements.

Interconnection Regulations Applicable to Fixed-Line Service Providers

Our revenues from the use of our local fixed-line and mobile telephone numbers. These regulations permitnetworks by other telecommunications services providers consist primarily of payments at rates designated by ANATEL asTU-RL rates from:

long-distance service providers to complete calls terminating on our local fixed-line customersnetworks;

long-distance service providers for the transfer to retain their telephone numbers if they become customersnetworks of a differentcalls originating on our local fixed-line service provider in the same municipality or if they move to a new home or office in the same municipality. Personal networks; and

mobile services customers are permittedproviders to retain their telephone numbers if they change their service plan or if they become customers of a different personal mobile services provider within the same registration area. Each telecommunications provider has been required to contract a third-party management entity to manage all procedures relating to number portability. Our failure to comply with these regulations may result in various fines and penalties being imposedcomplete calls terminating on us by ANATEL.our local fixed-line networks.

Regulation of Data Transmission and Internet Services

Under Brazilian regulation, ISPs are deemed to be suppliers of value-added services and not telecommunications service providers. Value-added services are considered an activity that adds features to a telecommunications service supported by such value-added services. TelecommunicationsFixed-line service providers are not permitted to render value-added services through their own networks. In addition, ANATEL regulations require all telecommunications service providers and cable television operators to grant network access to any party interested in providing value-added services, including internet access, on anon-discriminatory basis, unless not technically feasible.

ANATEL has adopted regulations applicable tocharge other fixed-line service providers with significant market power. Under these regulations, these providers are requiredfor local fixed-line calls originating on their local fixed-line networks and terminating on the other provider’s local fixed-line networks.

Our revenues from the use of our long-distance networks consist primarily of payments at rates designated by ANATEL asTU-RIU rates from other long-distance carriers that use a portion of our long-distance networks to makecomplete calls initiated by callers that have not selected us as the formslong-distance provider.

TU-RL andTU-RIU rates vary depending on the time of agreements that they use for EILDthe day and SLD services publicly available, includingday of the applicable rates,week and are onlysubject to price caps established by ANATEL. The price cap for interconnection rates varies from service provider to service provider based on the retail prices of each service provider and are adjusted annually by ANATEL at the same time that rates for local and long-distance calls are adjusted. Fixed-line service providers must offer the sameTU-RL andTU-RIU rates to all requesting providers on a nondiscriminatory basis.

The maximumTU-RL andTU-RIU rates that ANATEL has permitted us to offer these services under these forms of agreement.charge have declined significantly since 2016. In December 2018, ANATEL publishespublished the maximum fixed reference rates, includingTU-RL andTU-RIU,for these services, and if a customer of one of these providers objects to the rates which that provider charges for these services, the customer is entitled to seek to reduce the applicable rate2020 through arbitration before ANATEL.

In July 2014, ANATEL published reference rates for EILD services that contain a single reference table which will be valid from 2016 until 2020, when rates reflecting2023, using a methodology that takes into consideration alllong-run incremental costs, updated to current values, of providing a particular service and the unit costs of such service based on an efficient network considering theour existing regulatory obligations, will apply. In addition, underobligations.

Interconnection Regulations Applicable to Personal Mobile Services Providers

Our revenues from the General Planuse of Competition Targets, companies with significant market, suchour mobile networks by other telecommunications services providers consist primarily of payments on aper-minute basis from (1) local fixed-line, long-distance and mobile services providers to complete calls terminating on our mobile networks, and (2) long-distance service providers for the transfer to their networks of calls originating on our mobile networks.

The terms and conditions of interconnection to our mobile networks, including the rates charged to terminate calls on these mobile networks, which are designated by ANATEL as our company, are required to present a public offer every six months including standardMTR rates, the commercial conditions which isand technical terms and conditions, may be freely negotiated between us and other mobile and fixed-line telecommunications service providers, subject to approvalcompliance with regulations established by ANATEL.ANATEL relating to traffic capacity and interconnection infrastructure that must be made available to requesting providers, among other things.

Multimedia Communications Service Quality Management RegulationsPersonal mobile services providers must offer the same MTR rate to all requesting providers on a nondiscriminatory basis. ANATEL must determine that the intercompany agreements meet certain formal requirements before they become effective. These agreements may be rejected if they are contrary to the principles of free competition and the applicable regulations. If the providers cannot agree upon the terms and conditions of the interconnection agreements, ANATEL may determine terms and conditions by arbitration. Since no agreement with fixed-line service providers could be reached regarding MTR rates when we began offering personal mobile services, ANATEL set the initial MTR rates.

In June 2011,December 2018, ANATEL published the Presidentmaximum fixed reference rates for 2020 through 2023, using a methodology that takes into consideration alllong-run incremental costs, updated to current values, of Brazil issued Executive Decree No. 7,512/11,providing a particular service and the unit costs of such service based on an efficient network considering our existing regulatory obligations.

Quality of Telecommunications Services Regulation (RQUAL)

In November 2017, ANATEL submitted for public consultation the RQUAL, a proposal to review the methods by which mandated ANATEL to take the necessary regulatory measures to establish quality standards for broadband internet services.fixed-line services, personal mobility services, multimedia communications services and subscription television services are measured. In complianceDecember 2019, ANATEL approved the RQUAL, which established a new quality management model and immediately superseded certain provisions of the quality regulations then in existence. In addition, the RQUAL provides standardized rules regarding communications and reimbursement to users impacted by service interruptions.

Pursuant to the new model, telecommunications services providers will be evaluated on the basis of three indices: (1) service quality; (2) perceived quality; and (3) user complaints. Providers will be given annual grades, ranging from “A” (best) to “E” (worst), at the national, state and municipal levels. Customers whose providers receive “E” grades will be able to break their contracts without paying a fine regardless of the length of the contract or remaining term. The RQUAL will also replace the existing sanctioning regime. Providers will no longer automatically receive fines for not complying with such decree, on October 31, 2011,quality targets. The RQUAL also provides for the replacement of the automatic sanctioning rules (fines fornon-compliance with targets), by the adoption of specific measures and appropriate to the specific case, in order to guarantee the improvement of quality standards.

The RQUAL provides for the creation of a technical quality group, including representatives from ANATEL publishedand various service providers, and a resolution approvingquality assessment support entity, with the Multimedia Communications Service Quality Management Regulations (Regulamentação de Gestão da Qualidade do Serviço de Comunicação Multimídia), oraim of creating a manual that defines the Regulations, which identify networktechnical parameters that will comprise the quality indicators and establish performance goalsestablishes the criteria for multimedia communications service providers, including broadband internet service providers, with more than 50,000 subscribers. Such providersinterruptions and reimbursements. ANATEL’s board of directors will then be required to collect representative data using dedicated equipment installed atapprove the site of each network connectionmanual, which is expected to become effective in 2021. At that time, the prior quality regulations applicable to telecommunications services providers, including the RGQ, among others, will be revoked and be subject to periodic measurements to ensure their compliance with such regulations, including:

individual upload and download speeds of at least 40% of contracted speeds per measurement for at least 95% of all measurements;

average upload and download speeds of at least 80% of contracted speeds for all measurements; and

individual round-trip latencies for fixed-line connections of up to 80 milliseconds per measurement for at least 95% of the measurements.

To increase transparency, customers must be provided with specialized software at no cost to measure their own network quality, although such customer-generated measurements will not be included in official calculations. In addition to ensuring network quality standards, service providers must hire specialized companies to measure customer service and customer satisfaction indicators, including complaint resolution, customer service personnel competence, customer perceptions relating to billing and quality of technical support staff. Service providers must comply with the above-mentioned quality standards beginning on the thirteenth month following implementation of such regulations. Failure to meet such standards will subjectnon-compliant service providers to sanctions.

In January 2018, ANATEL adopted a new model for measuring the quality of mobile broadband networks through the use of broadband modems, replacing the previous model that required data from volunteers and often led to statistically insignificant results. The new model, which we have adopted by collecting user data directly from smartphones using theMinha Oi application, allows us to better manage the quality of our network, allowing us to identify corrective actions and more efficiently direct investments in our network.

National Broadband Plan

On June 30, 2011, we entered into a Term of Commitment (Termo de Compromisso) with ANATEL and the Brazilian Ministry of Communications to formalize our voluntary commitment to adhere to the terms of the National Broadband Plan, created in May 2010 by Executive Decree No. 7,175/10 with the goal to make broadband access available at low cost, regardless of technology, throughout Brazil. Pursuant to the Term of Commitment, we are required to offer (1) broadband services with minimum upload and download capabilities to retail customers in certain sectors of Regions I and II for a maximum price of R$35 per month (or R$29.90 in ICMS-exempt states), plus fees, and (2) access to our broadband infrastructure to certain wholesale customers, including small businesses and municipalities, in certain sectors of Regions I and II for a maximum price of R$1,253 per 2 Mbps per month and aone-time installation fee, while observing all quality standards under ANATEL regulations. Both retail and wholesale services are subject to certain network capacity limits and need only be provided at the demand of the customer. Pursuant to the Term of Commitment, we have offered the required services to all eligible retail and wholesale customers since the date of its execution and have gradually increased the capacities offered to wholesale customers since November 2011. We have been obligated to provide the maximum capacities establishedfully superseded by the Term of Commitment to eligible wholesale customers since June 30, 2015. In addition, the Term of Commitment requires that we:RQUAL.

provide one public internet access point for the first 20,000 inhabitants and one additional access point for each subsequent 10,000 inhabitants, with a limit of six access points, at a speed of 2 Mbps, in each municipality that has only satellite service, free of charge and upon demand of such municipality;

adequately advertise the services contemplated by the Term of Commitment and present to the Brazilian Ministry of Communications semi-annual reports detailing our marketing efforts; and

make our best efforts to offer broadband services to retail customers at speeds of up to 5 Mbps, reaching the largest possible number of municipalities.

The Term of Commitment expired on December 31, 2016 and has not been renewed. Although we believe that we are in compliance with all of our network scope and service performance obligations set forth under the Term of Commitment, as of the date of this annual report, ANATEL has yet to complete its review, and we cannot predict when it will do so. Our failure to meet our obligations may result in the imposition of penalties established in ANATEL regulations.

Legal Framework for the Use of the Internet (Internet Bill of Rights)

In April 2014, then-President Dilma Rousseff approved the Legal Framework for the Use of the Internet (Marco Civil da Internet), or the Internet Framework, which establishes the principles, guarantees, rights and duties for the use of the Internet in Brazil. The bill sets forth a number of guidelines and rules to be observed by internet and application service providers, such as the protection of privacy, the protection of personal data, the preservation and guarantee of net neutrality, the liability for damages caused by content generated or published by third parties and the storage and disclosure of usage logs. Certain parts of the Internet Framework went into effect on June 23, 2014 and others will become effective on the adoption of implementing regulations.

Under the Internet Framework, a presidential decree will be enacted to regulate the law’s provisions, and enacting specific rules regarding network traffic management techniques. The Brazilian Internet Steering Committee (Comitê Gestor da Internet) and ANATEL will express their opinion on the decree after public hearings. Brazil’s Ministry of Justice has also launched a public debate on the main themes related to this law.

In November 2016, ANATEL released a questionnaire to evaluate the market demand for unlimited data plan offerings. Responses to this questionnaire were submitted by April 2017, and ANATEL is scheduled to study its results during the first semester of 2018.

Other Regulatory Matters

General Plan on Competition Targets (PGMC)

The General Plan on Competition Targets,PGMC, which was approved by ANATEL, and became effective in November 2012 and was updated in July 2018, contemplates the creation of one entity to manage information about telecommunications networks, act as an intermediary in contracts between telecommunications providers and supervise the offering of wholesale data traffic services. The General Plan on Competition TargetsPGMC also addresses a variety of other matters relating to both fixed-line and mobile service providers, including criteria for the evaluation of telecommunications providers to determine which providers have significant market power and price regulations applicable to the wholesale markets for trunk lines, backhaul, access to internet backboneproducts, including EILD services, passive pipeline and subduct infrastructure, fixed line interconnection services, mobile interconnection services, roaming, high-speed data, and regulations relatedinfrastructure for data transmitted through copper wires at speeds of 12 Mbps or less. The evaluation framework also takes into account the providers’ market position in several retail markets in which we participate. Under this framework, municipalities are categorized according to partial unbundling and/or full unbundlingdegree of competition present: competitive, moderately competitive, potentially competitive and not competitive. ANATEL then regulates companies based on the local fixed-line networksdegree of the public regime service providers.competition present in each municipality.

The General Plan on Competition TargetsPGMC imposes stricter restrictions on providers that are deemed to have significant market power in a particular geographic area, ranging from a neighborhood within a municipality to the entire national territory. In order to determine whether a provider has significant market power, ANATEL established criteria that consider:

 

that provider’s market share in particular mobile interconnectionthe retail market and the wholesale markets and personal mobile servicesrelated to the retail market;

 

the economies of scope and scale available to that provider;

 

that provider’s dominance over infrastructure that is not economically viable to duplicate; and

 

that provider’s concurrent operations in the wholesale and retail markets.

In December 2016, ANATEL launchedAs of the date of this annual report, Oi is considered to be a public consultation process to review proposed changes to the General Plan on Competition Targets, including establishing new criteria to determineservice provider with significant market power and creating a new competition framework. Under this new framework, municipalities will be categorized according to degreein most of competition present: competitive, moderately competitive, potentially competitive and not competitive. ANATEL will then regulate companies based on the degree of competition presentcities in each municipality. The public consultation period expired in March 2017, and ANATEL isBrazil, except in the process of reviewing the proposed amendments, which we expect will become effective by the end of 2018.mobile interconnection market, where Oi has significant market power only in Region I.

Infrastructure Sharing

Prior to the adoption of the General Plan on Competition Targets,PGMC, ANATEL had established rules for partial unbundling of the local fixed-line networks of the public regime service providers, which we refer to as “line sharing,” and which (1) limited the rates service providers can charge for line sharing, and (2) addressed related matters such asco-location space requirements.Co-location means that a service provider requesting unbundling may place its switching equipment in or near the local exchange of the service provider whose network the requesting service provider wishes to use and may connect to the network at this local exchange.

The General Plan on Competition TargetsPGMC requires public regime service providers that have significant market power, such as our company, to share their fixed-line network infrastructure with other providers, including their local fixed-line access networks. Providers that are deemed to have significant market power must offer (1) full unbundlingshare their fixed access network infrastructure for transmission of theirdata through copper wire or coaxial cable access networks, and (2) partial unbundling of their broadband networks to accommodate bitstreamswires at transmission rates of up to 1012 Mbps. Providers with significant market power must also share their passive infrastructure such as telecommunications towers, with other service providers at prices determined by bilateral negotiations between the providers.

Interconnection Regulations Applicable to Personal Mobile Services Providers

The General Plan on Competition Targets established regulations forIn addition, infrastructure sharing is governed by the rates charged by mobile service providers to terminate calls on their mobile networks (the MTR rate). The General Plan on Competition Targets established a reference value for MTR ratesRegulation of providers that are deemed to hold significant market power. In July 2014, ANATEL published the maximum MTR reference rates for entities with significant market power, such as our company, for 2016 through 2019, when MTR rates reflecting a methodology that takes into consideration alllong-run incremental costs, updated to current values, of providing a particular service and the unit costs of such service based on an efficient network considering the existing regulatory obligations, will apply. For more information about MTR rates, see “—Rates—Network Usage (Interconnection) Rates—Mobile Networks.” Beginning on February 24, 2016, each mobile service provider became entitled to collect the MTR on all calls for which its network was used to originate or terminate the call.

In February 2015, ANATEL revised the General Plan on Competition Targets regulation relating to the MTR applicable to the relationship between companies with significant market power and companies without significant market power. Under the revised regulations, the dates and percentages applicable to the MTR partialbill-and-keep system were revised so that the MTR will be paid only when the traffic out of a network in a given direction is greater than:

75% of the total traffic exchanged until February 23, 2016;

65% of the total traffic exchanged until February 23, 2017;

55% of the total traffic exchanged until February 23, 2018; and

50% of the total traffic exchanged until February 23, 2019.

The full billing system is scheduled to come into effect on February 24, 2019.

Roaming

Under the General Plan on Competition Targets, a mobile services provider with significant market power, such as our company, must offer roaming services to other mobile services providers without significant market power at the maximum rate that the mobile services provider with significant market power is permitting ANATEL to offer such services to its retail customers.

In March 2017, ANATEL began a pilot program with the four principal mobile services providers, including our company, to share infrastructure costs to expand voice and data roaming services to 35 municipalities with fewer than 30,000 residents. As a result of this program, which is ongoing, the providers began or resumed discussions about voice and data roaming tariffs. As of the date of this annual report, the providers have not reached a consensus regarding roaming tariffs.

Quality of Telecommunications Services Regulation

In December 2017, ANATEL submitted for public consultation the Quality of Telecommunications Services RegulationInfrastructure Sharing (Regulamento de Qualidade dos ServiçosCompartilhamento de Telecomunicações – RQUALInfraestrutura), a proposalwhich requires that all owners of infrastructure (who may or may not be telecommunications service providers) share their excess capacity with telecommunications service providers.

Ownership and Corporate Governance Restrictions

Over the years, ANATEL has initiated several internal proceedings to revisemonitor our financial situation and to evaluate our ability to continue to perform our obligations under our concession agreements. In light of the methodsapproval of the RJ Plan by which the quality standards for fixed-line services, personal mobility services, multimedia communications servicescreditors on December 20, 2017, and subscription television services required underits subsequent ratification and confirmation by the General PlanRJ Court, ANATEL began to monitor our operating and financial positions based on Quality Goals are measured. Under the proposal,effectiveness of the quality indicators would be standardized and simplified for consumer use,RJ Plan. In addition, in connection with the goals of assisting consumersRJ Proceedings, ANATEL gained expanded powers regarding our ownership and corporate governance decisions. In March 2019, ANATEL determined it would continue to makemonitor us in 2019, and imposed measures related to transparency, corporate governance, and financial performance. In February 2020, ANATEL informed decisions about quality and improving competition for quality among telecommunications providers. The public consultation period ended in April 2018,us that it would suspend its monitoring activities with respect to the RJ Plan, and we expect thatare working with ANATEL to formally end this extraordinary supervision. As it does with every telecommunications services provider whose services it regulates, ANATEL continues to monitor us, including our ability to perform our obligations under our concession agreements, in the Quality of Telecommunications Services Regulation will be approved by the end of 2018.ordinary course.

Regulatory Agenda 2017-20182019-2020

On January 6, 2017, ANATEL put in public consultation its proposedANATEL’s Regulatory Agenda for the 2017-2018. The proposal contains 56 topics of interest to the sector,2019-2020, which should have obtained final approval orwas approved on March 21, 2019, includes a certain level of progress in 2017 and 2018. The listed items include: Revision of the Concession Agreement and General Plan on Universal Service Goals, review of the quality management model, review of spectrum management model, review the arrangements and scope of telecommunications services, review of the regulation the SeAC (Serviço de Acesso Condicionado) and review of regulatory reversible assets.

New Regulatory Framework

On November 23, 2015, the Brazilian Ministry of Communications opened public consultationstudy on the new regulatory framework for telecommunications. The consultation was based on a series of questions under four basic topics: purpose of the public policy, universal policy, public regime versus the private regime700MHz, 2.3GHz, 3.3GHz – 3.4GHz, 3.5GHz and public concession. In April 2016, the Brazilian Ministry of Communications issued a decree addressing guidelines26GHz radiofrequencies in preparation for the establishment of a new regulatory framework for telecommunications5G spectrum auctions ANATEL expects to be implemented by ANATEL. The guidelines provide for, among other things, the expansion of broadband services (includinghold in rural regions), the elimination of the reversibility of assets, and an extension of the term of our concessions, which are currently scheduled to expire in 2025.

In December 2016, PLC 79 was introduced in the Brazilian Congress to substantially amend certain features of the General Telecommunications Law, based substantially on the guidelines outlined in the decree of the Brazilian Ministry of Communications. Among the proposed changes to the regulatory regime is a proposal to permit companies operating under a concession in the public regime to convert their concessions into authorizations to operate in the private regime and to eliminate the reversibility of assets. As proposed, this modification of the regulatory scheme would permit concessionaires, by converting their concessions to authorizations, to eliminate a number of substantial obligations currently imposed by the concession regime in exchange for the assumption of obligations to make additional investments in their networks, primarily related to the expansion of broadband services or through the payment of fees to ANATEL. The value of the obligations currently imposed by the concession agreement and, therefore, the cost of the additional investments or fees to be paid to ANATEL in exchange for the elimination of such obligations, would be subject to discussion between the parties, with ANATEL having the ability to make the final valuation. In addition to the proposed changes to the regulatory framework for the public regime, the proposed legislation provides that (1) the initial terms of radio frequency authorizations and licenses would be increased from 15 years to 20 years, (2) these authorizations and licenses, which currently are only eligible for a single15-year renewal, would be permitted to be renewed for successive20-year terms, and (3) the concessions of telecommunications services under the public regime which are only eligible for a single20-year renewal would be permitted to be renewed for successive 20 year terms.

PLC 79 has faced political gridlock in the Brazilian Congress and has not yet been passed, and we cannot predict whether this legislation will ultimately be adopted by the Brazilian Congress and executed by the President or whether the features of this modification of the regulatory scheme will be adopted as proposed. We continue to analyze the potential effects of this modification of the regulatory scheme on our business, capital expenditure obligations, results of operations, cash flows and financial position and whether we would seek to convert our concessions into authorizations should this feature of the proposed modifications be adopted, but are unable to predict with any certainty the effects of this modification on our company, if adopted. Should this modification be adopted, many provisions of the proposed legislation would only have effects on our business following a rule-making procedure by ANATEL to implement the modifications to the regulatory scheme. We cannot predict the form of these new regulations or the time required for ANATEL to propose or adopt these regulations.

In January 2017, ANATEL proposed revisions to the terms of the General Plan of Grants (Plano Geral de Metas de Outorgas), in line with the provisions of PLC 79, which include the ability of companies operating under a concession in the public regime to convert their concessions into authorizations to operate in the private regime and thereby eliminate a number of substantial obligations currently imposed by the concession regime, in exchange for the assumption of obligations to make additional investments in their networks, primarily related to the expansion of broadband services or through the payment of fees to ANATEL. The value of the obligations currently imposed by the concession agreement and, therefore, the cost of the additional investments or fees to be paid to ANATEL in exchange for the elimination of such obligations, would be subject to discussion between the parties, with ANATEL having the ability to make the final valuation. However, as a result of the Brazilian Congress’s failure to date to pass PLC 79, ANATEL has halted implementation of the General Plan of Grants.2020.

Environmental and Other Regulatory Matters in Brazil

As part of ourday-to-day operations, we regularly install ducts for wires and cables and erect towers for transmission antennae. We may be subject to federal, state and/or municipal environmental licensing requirements due to the installation of cables along highways and railroads, over bridges, rivers and marshes and through farms, conservation units and environmental preservation areas, among other places. As of the date of this annual report, we have been required to obtain environmental licenses for the installation of transmission towers and antennae in several municipalities with no materialexpected impact on our operations. However, there can be no assurances that other state and municipal environmental agencies will not require us to obtain environmental licenses for the installation of transmission towers and antennae in the future or that such a requirement would not have a material adverse effect on the installation costs of our network or on the speed with which we can expand and modernize our network.

We must also comply with environmental legislation regarding the management of solid waste. According to resolutions adopted by the National Environmental Council (Conselho Nacional do Meio Ambiente), companies responsible for the treatment and final disposal of solid industrial waste, special waste and solid urban waste are subject to environmental licensing. Should the waste not be disposed of in accordance with standards established by environmental legislation, the company generating such waste may be held jointly and severally liable with the company responsible for waste treatment for any damage caused. Also, in all states where we operate, we have implemented management procedures promoting the recycling of batteries, transformers and fluorescent lamps.

In addition, we are subject to ANATEL regulations that impose limits on the levels and frequency of the electromagnetic fields originating from our telecommunications transmissions stations.

We believe that we are in compliance with ANATEL standards as well as with all applicablematerial environmental legislation and regulations.

Disclosure Pursuant to Section 219 of the Iran Threat Reduction and Syria Human Rights Act

Section 219 of the Iran Threat Reduction and Syria Human Rights Act of 2012 added Section 13(r) to the Exchange Act. Section 13(r) requires an issuer to disclose in its annual or quarterly reports filed with the SEC whether the issuer or any of its affiliates has knowingly engaged in certain activities, transactions or dealings with the Government of Iran, relating to Iran or with designated natural persons or entities involved in terrorism or the proliferation of weapons of mass destruction during the period covered by the annual or quarterly report. Disclosure is required even when the activities were conducted outside the United States bynon-U.S. entities and even when such activities were conducted in compliance with applicable law.

In December 2011, we entered into aWe have roaming agreementagreements with MTN Irancell.Irancell, Mobile Company of Iran and Rightel Communications, each of which is an Iranian mobile phone operator. Pursuant to such roaming agreement,agreements, our customers are able to roam in MTN Irancell’s networkthese mobile phone operators’ networks (outbound roaming) and customers of MTN Irancell, Mobile Company of Iran and Rightel Communications are able to roam in our network (inbound roaming). For outbound roaming, we pay MTN Irancell roaming fees for use of their network by our customers, and for inbound roaming, MTN Irancell pays uswe receive roaming fees for use of our network by its customers.

Our inbound and outbound roaming services with MTN Irancell were launched commercially in October and November 2012, respectively.network. During 2017,2019, we recorded revenues of R$3,1275,019 and expenses of R$1152,203 in connection with thisthese roaming agreement. During 2016, we recorded revenues of R$2,625 and expenses of R$11 in connection with this roaming agreement.agreements.

We do not maintain any bank accounts in Iran. All payments in connection with our international roaming agreements are effected through our bank accounts in London.

The purpose of all of these agreements is to provide our customers with coverage in areas where we do not own networks. For that purpose, we intend to continue maintaining these agreements.

We also provide telecommunications services in the ordinary course of business to the Embassy of Iran in Brasilia. In 2017 and 2016,2019, we recorded gross revenues of approximately R$32,076 and R$30,634, respectively,15,700 from these services. As one of the primary providers of telecommunications services in Brasilia, we intend to continue providing such services, as we do to the embassies of many other nations.

 

ITEM 4A.

UNRESOLVED STAFF COMMENTS

Not applicable.

ITEM 5.

OPERATING AND FINANCIAL REVIEW AND PROSPECTS

The following discussion of our financial condition and results of operations should be read in conjunction with our audited consolidated financial statements as of December 31, 20172019 and 20162018 and for the three years ended December 31, 2017,2019, which were prepared in accordance with IFRS, and the related notes, and are included in this annual report, as well as with the information presented under the sections entitled “Presentation of Financial and Other Information” and “Item 3. Key Information—Selected Financial Information.”

The following discussion contains forward-looking statements that involve risks and uncertainties. Our actual results may differ materially from those discussed in the forward-looking statements as a result of various factors, including those set forth in “Forward-Looking“Cautionary Statement with Respect to Forward-Looking Statements” and “Item 3. Key Information—Risk Factors.”

Overview

We are one of the principal integrated telecommunications service providers in Brazil with approximately 59.753.4 million RGUs as of December 31, 2017.2019. We operate throughout Brazil and offer a range of integrated telecommunications services that include Residential Services, Personal Mobility Services and B2B Services. We are the largest fixed-line and mobile telecommunication services, network usage (interconnection), data transmission services (including broadband access services),Pay-TV (includingtelecommunications company in Brazil in terms of total number of lines in service as part of double-play, triple-play and quadruple-play packages), internet services and other telecommunications services for residential customers, small, medium and large companies and governmental agencies.December 31, 2019 based on our 10.3 million fixed lines in service as of December 31, 2019, with a market share of 48.4% of the total fixed lines in service in our service areas as of that date. We own 355,273the largest fiber optic network in Brazil, with more than 376,000 kilometers of installed fiber optic cable, distributed throughout Brazil. Our Personal Mobility Services business offers mobile telecommunications services throughout Brazil. As of December 31, 2019, our mobile network covers areas in which approximately 90.2%94% of the Brazilian population lives and works. According to ANATEL,Based on our 36.8 million mobile subscribers as of December 31, 2017,2019, we had a 16.5%16.2% market share of the Brazilian mobile telecommunications market and a 33.1% market shareas of that date. During the Brazilian fixed-line market. During 2017,year ended December 31, 2019, we recorded net operating revenue of R$23,79020,136 million and a net loss of R$4,028 million, and during 2016, we recorded net operating revenue of R$25,996 million and a loss of R$15,6809,095 million.

Our results of operations and financial condition have been and will be significantly influenced in future periods by the RJ Proceedings our disposition of PT Portugal and our investment in Africatel. In addition, our results of operations for the years ended December 31, 2017, 20162019, 2018 and 20152017 and our financial condition as of December 31, 20172019 and 20162018 have been influenced, and our future results of operations and financial condition will continue to be influenced, by a variety of factors, including:

 

the evolution of Brazilian GDP, which grew by an estimated 1.1% during the year ended December 31, 2019 and by 1.1 and 1.0% induring the years ended December 31, 2018 and 2017, and declined by 3.5% in each of 2016 and 2015,respectively, which we believe affects demand for our services and, consequently, our net operating revenue;

 

the number of our fixed lines in service, which declined to 10.3 million as of December 31, 2019 from 11.8 million as of December 31, 2018 and 12.9 million as of December 31, 2017, and 13.7 million as of December 31, 2016 from 14.5 million as of December 31, 2015 (excluding fixed-line customers of our discontinued operations), and the percentage of our fixed-line customers that subscribe to our alternative plans which decreasedincreased to 86.7% as of December 31, 2019 from 85.8% as of December 31, 2018 and 85.4% as of December 31, 2017 and 85.5% as of December 31, 2016 from 86.4% as of December 31, 2015;2017;

 

the number of our mobile customers, which declined to 36.8 million as of December 31, 2019 from 37.7 million as of December 31, 2018 and 39.0 million as of December 31, 2017 and 42.22017;

the number of our broadband customers, which declined to 4.7 million as of December 31, 20162019 from 48.15.4 million as of December 31, 2015 (excluding fixed-line customers of our discontinued operations);

the number of our fixed-line customers that subscribe to our broadband services, which declined to 5.6 million as of December 31, 2017 from2018 and 5.7 million as of December 31, 2016 and 2015 (excluding fixed-line customers of our discontinued operations);2017;

 

the number of ourPay-TV customers, which grewdeclined to 1.5 million as of December 31, 2017 and 1.32019 from 1.6 million as of December 31, 2016 from 1.22018 and 1.5 million as of December 31, 2015 (excluding fixed-line customers of our discontinued operations);2017;

 

the increased competition in the Brazilian market for telecommunications services, which affects the amount of the discounts that we offer on our service rates and the quantity of services that we offer at promotional rates;

our compliance with our quality of service obligations under the RGQ and our network expansion and modernization obligations under the PGMU and our concession agreements, the amount of the fines assessed against us by ANATEL for alleged failures to meet these obligations and our success in challenging fines that we believe are assessed in error;

 

  

inflation rates in Brazil, which were 2.9%4.3% during the year ended December 31, 2019 and were 3.7% and 2.7% during the years ended December 31, 2018 and 2017, respectively, in 2017, 6.3% in 2016 and 10.6% in 2015,each case, as measured by the IST, and the resulting adjustments to our regulated rates in Brazil, as well as the effects of inflation on ourreal-denominated debt that is indexed to take into account the effects of inflation or bears interest at rates that are partially adjusted for inflation;

our compliance with our quality of service obligations under the General Plan on Quality Goals and our network expansion and modernization obligations under the General Plan on Universal Service Goals and our concession agreements, the amount of the fines assessed against us by ANATEL for alleged failures to meet these obligations and our success in challenging fines that we believe are assessed in error; and

 

  

changes in the exchange rates of thereal against the U.S. dollar, including the 4.0% depreciation of thereal against the U.S. dollar during the year ended December 31, 2019, and the 17.1% and 1.5% depreciation of therealagainst the U.S. dollar during the years ended December 31, 2018 and 2017, the 16.5% appreciation of therealagainst the U.S. dollar during 2016, and the 47.0% depreciation of therealagainst the U.S. dollar during 2015,respectively, which has affectedaffects the cost inreais of a substantial portion of the network equipment that we purchase for our capital expenditure projects, the prices of which are denominated in U.S. dollars or are U.S. dollar-linked.dollar-linked, and which affects our financial expenses as a result of exchange variations on our indebtedness denominated in U.S. dollars; and

the level of our outstanding indebtedness, fluctuations in benchmark interest rates in Brazil, principally the CDI rate and the TJLP rate, and fluctuations of the Brazilian Consumer Price Index – CPI, which affects our interest expenses on our floating rate debt.

We expect that our financial condition and liquidity will be influenced by a variety of factors, including:

our ability to generate cash flows from our operations;

our capital expenditure requirements, primarily relating to a variety of projects designed to expand and upgrade our data transmission networks, our mobile services networks, our voice transmission networks, our information technology equipment and our telecommunications services infrastructure;

the success of our program to monetizenon-core assets;

the existing terms of our outstanding indebtedness, which could limit our ability to raise additional funds or require us to take certain actions to manage such indebtedness;

our ability to borrow funds from Brazilian and international financial institutions and to sell our debt and equity securities in the Brazilian and international securities markets; and

prevailing Brazilian interest rates, which affect our debt service requirements.

Financial Presentation and Accounting Policies

Presentation of Financial Statements

We have prepared our audited consolidated financial statements as of December 31, 2017 and 2016 and for the years ended December 31, 2017, 2016 and 2015 in accordance with U.S. GAAP,IFRS as issued by the IASB under the assumption that we will continue as a going concern.concern and in compliance with the legal requirements applicable to a judicial reorganization. Our audited consolidated financial statements as of December 31, 2019 and 2018 and for the years ended December 31, 2019, 2018 and 2017 have been audited in accordance with the Public Company Accounting Oversight Board, or PCAOB, standards.

Under U.S. GAAP,The RJ Proceedings are aimed at ensuring the continuation of our managementcompany as a going concern. This continuity was strengthened with the approval of the RJ Plan and, as a result, the borrowings and financing were novated and the related balances were recalculated under the terms and conditions of the RJ Plan. The continuity of our company as a going concern is required to assess whetherultimately depending on the successful outcome of the RJ Proceedings and the realization of other forecasts of our company.

Our company has been successfully discharging the obligations set forth in the RJ Proceedings and even though there are no indications in this regard, we emphasize that these conditions or events, considered inand circumstances indicate, by their own nature, uncertainties that may affect the aggregate, that raise substantial doubt aboutsuccess of the RJ Proceedings and possibly cast doubts as to our ability to continue as a going concern within one year after our financial statements are issued. Our management’s assessment of our ability to continue as a going concern is discussed in note 1 to our consolidated financial statements included in this annual report.concern. As ofat December 31, 2017, our management had taken relevant steps in2019 and after the RJ Process, particularly the preparation, presentation and approvalimplementation of the RJ Plan, which allows our viabilitytotal shareholders’ equity was R$17,797 million, loss for the year then ended was R$9,095 million, and continuity,working capital (consisting of current assets less current liabilities) totaled R$6,157 million. As at December 31, 2018 and after the approvalrecognition of the effects of the RJ Plan, bytotal shareholders’ equity was R$22,896 million, profit for the year then ended was R$24,616 million, and working capital totaled R$10,624 million.

As of the date of this annual report, we have not been able to quantify any material impacts related toCOVID-19 and it is too soon to accurately determine the extent of its medium- and long-term impacts on the global and Brazilian economic scenarios. However, as it is not possible yet to predict the duration and effects of this crisis, there is a risk of material impacts on our creditorsoperations and sales, particularly our FTTH network expansion. For more details see “—Principal Factors Affecting Our Financial Condition and Results of Operations—Potential Effects of theCOVID-19 Pandemic.”

Additionally, our debt instruments with BNDES contain financial covenants that require Oi to maintain five specified financial ratios, measured on December 20, 2017. Sincea quarterly basis. Under these debt instruments, BNDES has the right to accelerate the debt if, at the date the financial covenants are tested, we are not in compliance with any two of these ratios. At December 31, 2017, the RJ Plan has been confirmed by the RJ Court and our management has been making the necessary efforts to implement and monitor the RJ Plan based on the understanding that our2019, we were in compliance with these financial statements were prepared with a going concern assumption.

We incurred net losses in 2017, 2016, and 2015. We have a substantial level of indebtedness and have experienced a decline in consolidated revenues. Our commencement of the RJ Proceedings constituted an event of default of our debt and other obligations. These conditions result in material uncertainty that gives rise to substantial doubt about our ability to continue as a going concern within one year subsequent to December 31, 2017. We believe that our ability to continue as a going concern is contingent upon our ability to implement the RJ Plan, to maintain existing customer, vendor and other relationships and to maintain sufficient liquidity throughout the RJ Proceedings, among other factors.

Our consolidated financial statements do not include any adjustments related to the recoverability and classification of assets or the amounts and classification of liabilities or any other adjustments that might be necessary should we be unable to continue as a going concern. While operating as under the jurisdiction of the RJ court, we may sell or otherwise dispose of or liquidate assets or settle liabilities, subject to the approval of the RJ Court, or as otherwise permitted in the ordinary course of business, for amounts other than those reflected in our consolidated financial statements.

Accounting for RJ Proceedingscovenants.

As a result of the RJ Proceedings (which are considereddepreciation of thereal subsequent to December 31, 2019, partially due to theCOVID-19 pandemic and the public health measures adopted to combat the pandemic in Brazil and internationally, and the related effects on our U.S. dollar-denominated indebtedness and interest expenses, we believed that it was probable that as of March 31, 2020, we would not be similar in all substantive respects to proceedings under Chapter 11compliance with more than one of the U.S. Bankruptcy Code),these financial ratios. In anticipation of these ratio breaches, on March 30, 2020 we have applied ASC 852 in preparingobtained a waiver from BNDES.

For our consolidated financial statements. ASC 852 requires thatfiscal year ended December 31, 2010, we included financial statements separately disclose and distinguish transactions and events that are directly associated with our reorganization from transactions and events that are associated with the ongoing operationsprepared under IFRS as part of our business. Accordingly, expenses, gains, lossesannual report on Form20-F, applying IFRS 1, “First-time Adoption of International Reporting Standards,” considering that our previous primary GAAP was Brazilian GAAP and provisions for losses that are realized or incurred inJanuary 1, 2009 was the RJ Proceedings have been recorded under the classification “Restructuring expenses” in our consolidated statementsdate of operations. In addition, our prepetition obligations that may be impacted by the RJ Proceedings based on our assessment of these obligations following the guidance of ASC 852 have been classified on our balance sheettransition to IFRS. Consequently, as “Liabilities subject to compromise.” Prepetition liabilities subject to compromise are required to be reported at the amount allowed as a claim by the RJ Court, regardless of whether they may be settled for lesser amounts and remain subject to future adjustments based on negotiated settlements with claimants, actions of the RJ Court or other events.

In connection with our emergence from the RJ Proceedings, we may be required to adopt fresh start accounting, upon which our assets and liabilities will be recorded at their fair value. The fair values of our assets and liabilities as of that date may differ materially from the recorded values of its assets and liabilities as reflected in our historical consolidated financial statements. In addition, our adoption of fresh start accounting may materially affect our results of operations following the fresh start reporting dates as we may have a new basis in our assets and liabilities. Consequently, our financial statements following our adoption of fresh start accounting may not be comparable with our financial statements prior to that date and the our historical financial statements may not be reliable indicators of our financial condition and results of operations for any period after we adopt fresh start accounting. We concluded that we are not requiredan IFRS first-time adopter, we have included a reconciliation from U.S. GAAP to adopt fresh start accountingIFRS for the comparative balance sheet (i.e., as of December 31, 20172018) and we are incomparative income statement periods preceding the process of evaluating the potential impact of fresh start accounting on our consolidated financial statements in future periods.

Restatement of 2015 Financial Statements

The RJ Proceedings prompted us to perform a detailed analysis on the completeness and the accuracy of the judicial deposits and accounting balances of the other assets of the RJ Debtors. As a result, we identified weaknesses in some of our operational and financial reporting controls and procedures. For more information with respect to the identified material weaknesses in Oi’s internal control over financial reporting and the steps that Oi has undertaken to remediate these material weaknesses, see “Item 15. Controls and Procedures.”

Additionally, we determined the need to restate previously issued financial statements and related disclosures to correct errors. Accordingly, we are restating our consolidated financial statementsmost recent fiscal year (i.e., for the year ended December 31, 2015. Restatement adjustments attributable to fiscal year 2014 and previous fiscal years are reflected as a net adjustment to retained earnings as of January 1, 2015.

The errors detected and corrected2018) in our audited consolidated financial statements related to our judicial deposits, our provisions for contingencies, intragroup balances, tax credits and estimates of revenue from services rendered and not yet billed to customers, as described below.

As part of our negotiations of our RJ Plan, we obtained information from creditors that were alsopresent the depositaries of certain of our judicial deposits that was more recent and more detailed than the information with respect to these judicial deposits that was previously available to us. In addition, we were able to use new IT tools to collect updated information from website of various courts related to lawsuits for which we had made judicial deposits due to the increased use of digitalization processes by these courts. Finally the suspension of court claims against us during the pendency of our RJ proceedings resulted in a lower number of new lawsuits against us and prevented our posting of new judicial deposits.

Based on the information available to us, we reviewed some of our processes and controls related to judicial deposits. As a result of this review, we identified the errors related to (1) judicial deposits that were recognized in our balance sheet but were withdrawn in previous years by the plaintiff following unfavorable court decisions, and (2) the calculation of the statistical provision for civil and labor contingencies.

As of January 1, 2015, we wrote off R$3,133 million of judicial deposits already withdrawn and increased our provision for contingencies by R$493 million. As a result of the increase in provision for contingencies, thewrite-off of judicial deposits and the correction of the corresponding inflation adjustments on the written off judicial deposits, our restated net loss during 2015 increased by R$1,163 million compared to our net loss previously reported.

In connection with the preparation of our creditors list as part of the RJ proceedings, we performed procedures to obtain supporting documentation, which resulted in our collecting information necessary to reconcile intragroup balances. Errors discoveredchanges in the reconciliationbasis of these intragroup balances led us to recognize additional accounts payable of R$172 million as of January 1, 2015 and to write off accounts receivable of R$167 million as of January 1, 2015, in each case related to those intragroup balances. As a result of the increase in accounts payable and thewrite-off of accounts receivable, our restated net loss during 2015 decreased by R$59 million compared to our net loss previously reported.presentation.

In connection with our internal control over financial reporting, we concluded that we had recorded balances related to direct and indirect tax credits that have expired or for which we do not have adequate supporting documentation to claim a refund from tax authorities. As of January 1, 2015, we wrote off R$199 million of unrecoverable tax credits previously recognized under taxes, and R$52 million of unrecoverable tax credits previously recognized under other assets.

We estimate revenue from services provided and not yet billed to customers using the available information provided by our operating systems. In connection with our internal control over financial reporting, we identified that the most recent operational information available as of January 1, 2015 was not used by us to estimate the revenue from our services rendered and not yet billed to customers as of that date. As a result, we wrote off R$191 million of provision for estimated unbilled revenue as of January 1, 2015.

The following table summarizes the impact of the restatement on our previously reported consolidated balance sheet:

   Balances as
previously
presented at
12/31/2015
   Adjustments   Restated
balances at
12/31/2015
 
   (in millions ofreais) 

Current assets:

      

Trade accounts receivable, net (1), (2)

   R$8,380    R$(370)    R$8,010 

Other taxes (3)

   923    (199)    724 

Other assets

   28,912    —      28,912 
  

 

 

   

 

 

   

 

 

 

Total current assets

   38,214    (569)    37,645 

Non-current assets:

      

Judicial deposits

   13,119    (4,166)    8,953 

Other assets

   48,002    (54)    47,947 
  

 

 

   

 

 

   

 

 

 

Total assets

   R$99,335    R$(4,789)    R$94,545 
  

 

 

   

 

 

   

 

 

 

Current liabilities:

      

Trade payables (1)

   R$5,036    R$218    R$5,253 

Provisions (4)

   1,021    319    1,340 

Other liabilities

   19,548    —      19,548 
  

 

 

   

 

 

   

 

 

 

Total current liabilities

   25,605    537    26,142 

Non-current liabilities:

      

Provisions (4)

   3,414    303    3,717 

Other liabilities

   53,669    —      53,669 
  

 

 

   

 

 

   

 

 

 

Total liabilities

   82,688    840    83,528 

Shareholders’ equity:

      

Shareholders’ equity

   16,646    (5,629)    11,017 
  

 

 

   

 

 

   

 

 

 

Total liabilities and shareholders’ equity

   R$99,335    R$(4,789)    R$94,545 
  

 

 

   

 

 

   

 

 

 

(1)Realization of intragroup balances
(2)Inappropriate estimate of revenue from services rendered and not billed
(3)Realization of tax credits
(4)Derecognition of judicial deposits and increase of provisions for contingencies

The following table summarizes the impact of the restatement on our previously reported consolidated statement of operations:

   Balances as
previously
presented
at
12/31/2015
   Adjustments
(1)
   Adjustments
(2)
   Restated
balances at
12/31/2015
 
   (in millions ofreais) 

Net operating revenue

   R$27,354    R$—      R$—      R$27,354 

Cost of sales and services

   (16,250)    —      —      (16,250) 
  

 

 

   

 

 

   

 

 

   

 

 

 

Gross profit

   11,104    —      —      11,104 

Selling expenses

   (4,720)    —      —      (4,720) 

General and administrative expenses

   (3,912)    —      —      (3,912) 

Other operating income (expenses), net

   (1,258)    (976)    (59)    (2,294) 
  

 

 

   

 

 

   

 

 

   

 

 

 

Operating income (loss) before financial expenses, net, and taxes

   1,213    (976)    (59)    177 

Financial expenses, net

   (6,538)    (186)    —      (6,724) 
  

 

 

   

 

 

   

 

 

   

 

 

 

Income (loss) of continuing operations before taxes

   (5,325)    (1,163)    (59)    (6,547) 

Income tax and social contribution

   (3,380)    —      —      (3,380) 
  

 

 

   

 

 

   

 

 

   

 

 

 

Net income (loss) of continuing operations

   (8,705)    (1,163)    (59)    (9,927) 

Net income (loss) of discontinued operations, net of taxes

   (867)    —      —      (867) 
  

 

 

   

 

 

   

 

 

   

 

 

 

Net income (loss)

   R$(9,572)    R$(1,163)    R$(59)    R$(10,794) 
  

 

 

   

 

 

   

 

 

   

 

 

 

Net income (loss) attributable to controlling shareholders

   R$(9,159)    R$(1,163)    R$(59)    R$(10,381) 

Net income (loss) attributable tonon-controlling shareholders

   (413)    —      —      (413) 

(1)Derecognition of judicial deposits and increase of provisions for contingencies
(2)Realization of intragroup balances

The following table summarizes the impact of the restatement on our previously reported consolidated statement of cash flows:

   Balances as
previously
presented at
12/31/2015
   Adjustments   Restated
balances at
12/31/2015
 
   (in millions ofreais) 

Operating activities:

      

Net loss for the year

   R$(9,572)    R$(1,222)    R$(10,794) 

Discontinued operations, net of tax

   867    —      867 

Adjustments to reconcile net income to cash provided by operating activities:

      

Loss (gain on financial instruments)

   6,443    (34)    6,409 

Contingencies

   567    976    1,542 

Other non-cash items

   (89)    280    191 

Other

   246    —      246 
  

 

 

   

 

 

   

 

 

 

Cash flow from operating activities – continuing operations

   (1,539)    —      (1,539) 

Cash flow from operating activities – discontinued operations

   485    —      485 
  

 

 

   

 

 

   

 

 

 

Net cash generated (used) in operating activities

   (1,054)    —      (1,054) 

Net cash (used) generated in investing activities

   12,543    —      12,543 

Net cash (used) generated in financing activities

   (2,357)    —      (2,357) 

Foreign exchange differences on cash equivalents

   3,316    —      3,316 
  

 

 

   

 

 

   

 

 

 

Net (decrease) increase in cash and cash equivalents

   12,449    —      12,449 

Cash and cash equivalents at the beginning of the year

   2,449    —      2,449 
  

 

 

   

 

 

   

 

 

 

Cash and cash equivalents at the end of the year

   R$14,898    R$—      R$14,898 
  

 

 

   

 

 

   

 

 

 

Business Segments and Presentation of Segment Financial Data

We use operating segment information for decision-making. We have identified only one operating segment that corresponds to the telecommunications business in Brazil.

The Telecommunications in Brazil segment includes our telecommunications business in Brazil,Brazil. In addition to our telecommunications business in Brazil, we conduct other businesses that individually or in aggregate do not meet any of the quantitative indicators that would require their disclosure as reportable business segments. These businesses are conducted primarily by Companhia Santomense de Telecomunicações, Listas Telefónicas de Moçambique, ELTA – Empresa de Listas Telefónicas de Angola,CST, Directel, and Timor Telecom, which provide fixed and mobile telecommunications services and publish telephone directories in Africa and Asia, and which have been consolidated in our financial statements since May 2014.

Within our Telecommunications in Brazil segment, our management assesses revenue generation based on customer segmentation into the following categories:

 

Residential Services, which is focused on the sale of fixed telephony services, including voice services, data communication services (broadband), andPay-TV;

Personal Mobility Services, which is focused on the sale of mobile telephony services to postpaid (subscription) and prepaid customers that include voice services and data communication services; and

 

B2B Services, which includes corporate solutions offered to our small,medium-sized, and large corporate customers, including voice services and corporate data solutions and wholesale interconnection and traffic transportation services to other telecommunications providers.

Critical Accounting Policies and Estimates

Our critical accounting policies and estimates are described in note 2 to our audited consolidated financial statements included in this annual report.statements. In preparing our audited consolidated financial statements in conformity with U.S. GAAP,IFRS, our management uses estimates and assumptions based on historical experience and other factors, including expected future events, which we consider reasonable and relevant. Critical accounting policies are those that are important to the portrayal of our consolidated financial position and results of operations and require management’s subjective and complex judgments, estimates and assumptions. The application of these critical accounting policies frequently requires judgments made by management regarding the effects of matters that are inherently uncertain with respect to the outcomes of transactions and the carrying value of our assets and liabilities. Our actual results of operations and financial position may differ from those set forth in our audited consolidated financial statements, if our actual experience differs from management’s assumptions and estimates. In order to provide an understanding of our critical accounting policies, including some of the variables and assumptions underlying the estimates, and the sensitivity of those assumptions and estimates to different parameters and conditions, we set forth below a discussion of our critical accounting policies relating to:

 

revenue recognition and trade receivables;

 

expected losses on trade receivables;

depreciation of property, plant and equipment;

 

allowances for doubtful accounts;

impairment of long-lived assets;

 

leases;

fair value of financial liabilities;

provisions for contingencies;

fair value ofavailable-for-saleheld-for-sale investments;

 

deferred income taxes and social contribution; and

 

impairment of long-lived assets;

defined postretirement benefit plans;plans.

contingencies; and

estimate of expected amount of the allowed claims in the RJ Proceedings.

Revenue Recognition and Trade Receivables

Our revenues correspond primarily to the amount of the payments received or receivable from sales of services in the regular course of our activities and our subsidiaries’ activities.

Revenue is recognized to depict the transfer of promised goods or services to customers in an amount that reflects the consideration to which the entity expects to be entitled in exchange for those goods or services.

Our revenue recognition considers the judgments that significantly affect the determined amount and the recognition timing of the revenue from a contract with a customer, taking into account the five-step recognition model: (i) identify the contract; (ii) identify the separate performance obligations in the contract; (iii) determine the transaction price; (iv) allocate the transaction price to the performance obligations; and (v) recognition of revenue when (or as) the entity satisfies a performance obligation.

Service revenue is recognized when services are provided. Local and long distancelong-distance calls are charged based on time measurement according to the legislation in effect. The services charged based on monthly fixed amounts are calculated and recorded on a straight-line basis. Prepaid services are recognized as unearned revenues and recognized in revenue as these services are used by customers.

Revenue from sales of handsets and accessories is recognized when these items are delivered and accepted by the customers. Discounts on services provided and sales of cell phones and accessories are taken into consideration in the recognition of the related revenue. Revenues involving transactions with multiple elementsperformance obligations are identified in relation to each one of their components, and the recognition criteria are applied on an individual basis. RevenueVariable consideration is estimated at contract inception and constrained to revenue recognition until it is highly probable that a significant revenue reversal will not recognized when there is significant uncertainty as to its realization.occur.

Our revenue is a material component of our results of operations. Management’s determination of price, collectability and the rights to receive certain revenues for the use of our network are based on judgments regarding the nature of the fee charged for services rendered, the price for certain services delivered and the collectability of those revenues. Should changes in conditions cause management to conclude that these criteria are not met for certain transactions, the amount of accounts receivable could be adversely affected. In addition, for certain categories of revenue we rely upon revenue recognition measurement guidelines set by ANATEL.

We consider revenue recognition to be a critical accounting policy, because of the uncertainties caused by different factors such as the complex information technology required, high volume of transactions, risk of fraud and piracy, accounting regulations, management’s determination of collectability and uncertainties regarding our right to receive certain revenues (mainly revenues for use of our network). Significant changes in these factors could cause us to fail to recognize revenues or to recognize revenues that we may not be able to realize in the future, despite our internal controls and procedures. We have not identified any significant need to change our revenue recognition policy.

Expected Losses on Trade Receivables

Our expected losses on trade receivables are established in order to recognize probable losses on accounts receivable and take into account limitations we impose to restrict the provision of services to customers withpast-due accounts and actions we take to collect delinquent accounts. The expected losses on trade receivables estimate is recognized in an amount considered sufficient to cover possible losses on the realization of these receivables. The expected losses on trade receivables estimate is prepared based on historical default rates. During 2018, we reassessed the methodology used to evaluate the assumption of expected losses on trade receivables that is set up to recognize probable losses on accounts receivable taking into account the measures implemented to restrict the provision of services to and collect late payments from customers. For additional information regarding our expected losses on trade receivables, see note 9 to our audited consolidated financial statements.

We have entered into agreements with certain customers to collectpast-due accounts receivable, including agreements allowing customers to settle their delinquent accounts in installments. The amounts that we actually fail to collect in respect of these accounts may differ from the amount of the allowance established, and additional allowances may be required.

Depreciation of Property, Plant and Equipment

We depreciate property, plant and equipment using the straight-line method at rates we judge compatible with the useful lives of the underlying assets. The average depreciation rates of each of our most significantclasses of assets are presented in note 1316 to our audited consolidated financial statements included in this annual report.statements. The useful lives of assets in certain categories may vary based on whether they are used primarily to provide fixed-line or mobile services. We review the estimated useful lives of the assets taking into consideration technical obsolescence and a valuation by outside experts.

Given the complex nature of our property, plant and equipment, the estimates of useful lives require considerable judgment and are inherently uncertain, due to rapidly changing technology and industry practices, which could cause early obsolescence of our property, plant and equipment. If we materially change our assumptions of useful lives and if external market conditions require us to determine the possible obsolescence of our property, plant and equipment, our depreciation expense, obsolescencewrite-off and consequently net book value of our property, plant and equipment could be materially different.

AllowanceImpairment of Long-Lived Assets

Long-lived assets include assets that do not have indefinite lives, such as property, plant, and equipment, and purchased intangible assets subject to amortization. These assets are reviewed for Doubtful Accounts

Our allowanceimpairment whenever events or changes in circumstances indicate that the carrying amount of an asset may not be recoverable. If circumstances require a long-lived asset or asset group be tested for doubtful accounts is establishedpossible impairment, we first compare the value in orderuse of that asset or asset group to recognize probable losses on accounts receivable and takes into account limitations we impose to restrictits recoverable value. If the provision of services to customers withpast-due accounts and actions we take to collect delinquent accounts. The allowance for doubtful accounts estimate is recognized in an amount considered sufficient to cover possible losses on the realization of these receivables. The allowance for doubtful accounts estimate is prepared based on historic default rates. For additional information regarding our allowance for doubtful accounts, see note 8 to our consolidated financial statements included in this annual report.

We have entered into agreements with certain customers to collectpast-due accounts receivable, including agreements allowing customers to settle their delinquent accounts in installments. The amounts that we actually fail to collect in respect of these accounts may differ from thecarrying amount of the allowance established,long-lived asset or asset group exceeds the value in use of that asset or asset group, an impairment is recognized to the extent that the carrying amount exceeds its recoverable value. The calculation of value in use and additional allowancerecoverable value of assets or asset groups requires the use of judgments and assumptions that may be required.influenced by different external and internal factors, such as economic trends, industry trends and interest rates, changes in business strategies, and changes in the type of services and products sold our company to the market. The use of different assumptions may significantly change our financial statements.

During the year ended December 31, 2019, we performed an impairment test on ournon-current assets under IAS 36 and recognized an impairment provision of R$2,111 million primarily as a result of (1) the revision of our strategic plan, focused on improving operating and financial performance, using a sustainable business model that is designed to maximize the Company’s value in the context of our judicial reorganization; and (2) increased market competitiveness, mainly in the residential market, which accelerated the decline in the revenues from fixed-line services and DTH services.

During the years ended December 31, 2018 and 2017, we performed impairment tests on ournon-current assets under IAS 36. We recorded an impairment provision of R$292 million during the year ended December 31, 2018 consisting of a supplementary adjustment to the recognized allowance for impairment losses related to expected future profitability of assets with finite useful lives. We recorded a reversal of impairment provision of R$4,747 million during the year ended December 31, 2017 consisting of the partial reversal of impairment losses related to the expected future profitability of assets with finite useful lives due to the scenarios and financial indicators taken into consideration in the cash flows from the RJ Plan.

Leases

We recognize aright-of-use asset and a lease liability on our balance sheet with respect to leased assets. Theright-of-use asset is measured at cost, which consists of the initial amount of the lease liability measurement, any initial direct costs incurred by us, an estimate of any costs to disassemble and remove the asset at the end of the lease, and any lease payments made before the lease commencement date (net of any incentives received), calculated at present value, discounted using the incremental lending rate.

We depreciate theright-of-use assets on a straight-line basis from the commencement of the lease to the termination of the lease. We also assess impairment when there are indicators that an asset might be impaired.

Our assumptions regarding appropriate discount rates used in our calculation of the present value of our leases are subject to significant fluctuations due to different external and internal factors, including economic trends and the financial performance of our company. The use of different assumptions to measure the present value of our leases could have a material effect on the estimated present value of theright-of-use asset and of the lease liability in our balance sheet.

Fair Value ofAvailable-for-Sale Investments Financial Liabilities

Our investments in Unitel, includingUnder IFRS 9, our investment in its declaredborrowings and unpaid dividends,financing were substantially modified as of the Brazilian Confirmation Date and CVT are classified asavailable-for-sale investmentstherefore derecognized and have been valuedthe modified borrowings and financing were recorded at fair value according tovalue. We estimated the operating assets used as basis in the valuation of these investments at the time of our May 2014 capital increase. Unrealized holding gains and losses, net of the related tax effect, onavailable-for-sale investments are excluded from earnings and are reported as a separate component of accumulated other comprehensive income until realized.

The fair value of theavailable-for-sale investments is estimatedeach of these financial liabilities based on thean internal valuation made including cash flows forecasts for a five-year period, the choice of a growth rate to extrapolatethese financial liabilities, which takes into consideration the cash flows projections,under these financial instruments provided for in the RJ Plan, and definition ofassumptions regarding appropriate discount rates and foreign exchange rates consistent with the realitytenor and currency of each country whereof these financial liabilities.

The fair value adjustment recognized on our balance sheet with respect to each financial liability as of the businesses are located. In addition toBrazilian Confirmation Date is amortized on a straight-line basis over the term of that financial liability and business assumptions referred to above,on a monthly basis we also take into considerationrecord a financial expense in the amount of the amortization in our statement of operations and a corresponding reduction in the fair value measurementadjustment on our balance sheet.

During the year ended December 31, 2018, we recorded gains on adjustments to fair value of cash investments, qualitativeour borrowings and financings of R$13,928 million and gains on adjustments to present value of our trade payables (including trade payables toANATEL-AGU) of R$1,167 million. We do not expect to record additional significant fair value adjustments in our statements of operations.

Our assumptions including the impacts of developments in the lawsuits filed against third parties,regarding appropriate discount rates and the opinion of the legal counsel on the outcome of these lawsuits. With regard to the impairment test of dividends, we use financial assumptions on the discount rate in time and the foreign exchange rate, and use qualitative assumptions based on the opinionrates used in our calculation of the legal counsel on the outcome of filed against Unitel for the nonpayment of dividends and interest. We monitor and periodically update the key assumptions and critical estimates used to calculate fair value.

During 2017 and 2016, we recorded losses onavailable-for-sale financial assets of US$39 million and US$242 million, respectively, resulting from the revision of the recoverable amount of dividends receivable from Unitel, the fair value of the cash investment in Unitelour financial liabilities are subject to significant fluctuations due to different external and exchange rate losses related to the depreciation of the Kwanza against the U.S. dollarinternal factors, including economic trends and thereal.

Our estimates financial performance of future cash flows from ouravailable-for-sale investments may not necessarily be indicative of the amounts that could be obtained in the current market. company. The use of different assumptions to measure the fair value ofavailable-for-sale investments our financial liabilities could have a material effect on the estimated fair value of these financial liabilities and the amounts obtainedrecorded as borrowings and not necessarilyfinancings in our balance sheet, as well as the amounts recognized as profit or loss in our statement of operations.

Provisions for Contingencies

Liabilities for loss contingencies arising from claims, assessment, litigation, fines and penalties are recorded when it is probable that the liability has been incurred and the amount can be indicativereasonably estimated, based on the opinion of management and itsin-house and outside legal counsel. The amounts are recognized based on the cost of the cash amounts that we would receiveexpected outcome of ongoing lawsuits.

We classify our risk of loss in legal proceedings as remote, possible or probable. Provisions recorded in our audited consolidated financial statements in connection with these proceedings reflect reasonably estimated losses at the relevant date as determined by our management after consultation with our general counsel and the outside legal counsel. Depending on the disposalnature of the contingency, our management uses the statistical measurement or the individual measurement methodology to calculate provisions for contingencies. In any of these methodologies, we use a set of assumptions, information, an internal and external risk assessment, and statistical models that management considers to be appropriate, including the successful implementation of the RJ Plan.

As discussed in note 24 to our audited consolidated financial statements, we record as a liability our estimate of the costs of resolution of such claims, when we consider our losses probable. We continually evaluate the provisions based on changes in relevant facts, circumstances and events, such as judicial decisions, that may impact the estimates, which could have a material impact on our results of operations and shareholders’ equity. While management believes that the current provision is adequate, it is possible that our assumptions used to estimate the provision and, therefore, our estimates of loss in respect of any given contingency will change in the future based on changes in the relevant situation. This may therefore result in changes in future provisioning for legal claims. For more information regarding material pending claims against our company, see “Item 8. Financial Information—Legal Proceedings” and note 24 to our audited consolidated financial statements.

Fair Value ofavailable-for-saleHeld-for-Sale investment.Investments

Ourheld-for-sale assets represent the indirect interest held by PT Ventures in the dividends receivable and the fair value of our financial investment in Unitel, both classified asheld-for-sale. The assets from the investment held in PT Ventures are measured substantially at the fair value of the investment for sale. We sold 100% of our interest in PT Ventures on January 24, 2020.

Deferred Income Taxes and Social Contribution

Income taxes in Brazil are calculated and paid on a legal entity basis, and there are no consolidated tax returns. Accordingly, we only recognize deferred tax assets, related to tax loss carryforwards and temporary differences, if it is likely that they will be realized on a legal entity basis.

We recognize and settle taxes on income based on the results of operations determined in accordance with the Brazilian Corporate Law, taking into consideration the provisions of Brazilian tax law, which are materially different from the amounts calculated for U.S. GAAPIFRS purposes. Under U.S. GAAP,IFRS, we recognize deferred tax assets and liabilities for temporary differences between the carrying amounts and the taxable bases of the assets and liabilities, and tax loss carryforwards are recorded in assets or liabilities, as applicable. We recognize the effect of income tax positions only if those positions are more likely than not of being sustained. Recognized income tax positions are measured at the largest amount that is greater than 50 percent likely of being realized. Changes in recognition or measurement are reflected in the period in which the change in judgment occurs.

We regularly test deferred tax assets for impairment and recognize a provision for impairment losses when it is probable that these assets may not be realized, based on the history of taxable income, the projection of future taxable income, and the time estimated for the reversal of existing temporary differences. These projections require the use of estimates and assumptions. In order to project future taxable income, we need to estimate future taxable revenues and deductible expenses, which are subject to a variety of external and internal factors, such as economic trends, industry trends and interest rates, changes in business strategies, and changes in the type of services and products sold by our company. The use of different estimates and assumptions could result in the recognition of a provision for impairment losses for the entire or a significant portion of the deferred tax assets.

Impairment of Long-Lived Assets

Long-lived assets include assets that do not have indefinite lives, such as property, plant, and equipment, and purchased intangible assets subject to amortization. These assets are reviewed for impairment whenever events or changes in circumstances indicate that the carrying amount of an asset may not be recoverable. If circumstances require a long-lived asset or asset group be tested for possible impairment, we first compare the undiscounted cash flows expected to be generated by that asset or asset group to its carrying amount. If the carrying amount of the long-lived asset or asset group is not recoverable on an undiscounted cash flow basis, an impairment is recognized to the extent that the carrying amount exceeds its fair value. Fair value is determined through various valuation techniques including discounted cash flow models, quoted market values and third-party independent appraisals, as deemed necessary.

We have not recorded any impairment of our long-lived assets during the three years ended December 31, 2017.

Defined Postretirement Benefit Plans

We sponsor certain defined postretirement benefit plans for our employees. We record liabilities for defined postretirement benefits plan based on actuarial valuations which are calculated based on assumptions and estimates regarding discount rates, investment returns, inflation rates for future periods, mortality indices and projected employment levels relating to postretirement benefit liabilities. The accuracy of these assumptions and estimates will determine whether we have created sufficient reserves for the costs of accumulated defined postretirement benefits plans, and the amount we are required to disburse each year to fund postretirement benefits plans. These assumptions and estimates are subject to significant fluctuations due to different external and internal factors, such as economic trends, social indicators, our capacity to create new jobs and our ability to retain our employees. All of these assumptions are reviewed at the end of each reporting period. If these assumptions and estimates are not accurate, we may be required to revise our reserves for defined postretirement benefits, which could materially impact our results of operations.

Contingencies

Liabilities for loss contingencies arising from claims, assessment, litigation, fines and penalties are recorded when it is probable that the liability has been incurred and the amount can be reasonably estimated, based on the opinion of management and itsin-house and outside legal counsel. The amounts are recognized based on the cost of the expected outcome of ongoing lawsuits.

We classify our risk of loss in legal proceedings as remote, possible or probable. Provisions recorded in our consolidated financial statements in connection with these proceedings reflect reasonably estimated losses at the relevant date as determined by our management after consultation with our general counsel and the outside legal counsel. As discussed in note 18 to our consolidated financial statements included in this annual report, we record as a liability our estimate of the costs of resolution of such claims, when we consider our losses probable. We continually evaluate the provisions based on changes in relevant facts, circumstances and events, such as judicial decisions, that may impact the estimates, which could have a material impact on our results of operations and shareholders’ equity. While management believes that the current provision is adequate, it is possible that our assumptions used to estimate the provision and, therefore, our estimates of loss in respect of any given contingency will change in the future based on changes in the relevant situation. This may therefore result in changes in future provisioning for legal claims. For more information regarding material pending claims against our company, see “Item 8. Financial Information—Legal Proceedings” and note 18 to our consolidated financial statements included in this annual report.

Estimate of Expected Amount of the Allowed Claims in the RJ Proceedings

Our estimate of the expected amount of the allowed claims in the RJ Proceedings is a significant estimate. Future actions and decisions by the RJ Court may differ significantly from our own estimate, potentially having material future effects on our financial statements, particularly on liabilities subject to compromise. Furthermore, these liabilities are reported as the amounts expected to be allowed by the RJ Court, even if they may be settled for lesser amounts. There may be significant differences between the settled amount and the expected amount of the allowed claim.

Principal Factors Affecting Our Financial Condition and Results of Operations

Effects of the RJ Proceedings and Our Financial Restructuring

In June 2016, as a result of several factors affecting our liquidity, we anticipated that we would no longer be able to comply with our payment obligations under our loansborrowings and financing transactions and we concluded that filing of a request for judicial reorganization in Brazil would be the most appropriate course of action (1) to preserve the continuity of our offering of quality services to our customers, within the rules and commitments undertaken with ANATEL, (2) to preserve the value of our company, (3) to maintain the continuity of our operations and corporate activities in an organized manner that protects the interests of our company, customers, shareholders and other stakeholders, and (4) to protect our cash and cash equivalents.

Our liquidity crisis was resulted principally from:

 

  

the deterioration of the Brazilian economy, which suffered low or negative GDP growth for several years and increased levels of unemployment, with negative effects on (1) our ability to retract and retain customers, and corresponding negative effects on our net operating revenue, and (2) due to increases in Brazilian interest rates and the depreciationvalue of thereal, increases inand corresponding negative effects on our financing expenses;

 

the increasingly marginal (or in some instances, negative) returns that we achieved through network expansion designed to meet the universalization requirements imposed on our company as a fixed line concessionaire under the General Plan of Universalization Goals,PGMU, which require us to make large capital expenditures in certain areas of Brazil that are remote, have low demographic density and have alow-income population, without the corresponding ability to recoup these capital expenditures through the rates that we charge customers in these areas or elsewhere;

 

the change in consumption patterns of Brazilian consumers of telecommunication services as a result of the increasing attractiveness of mobile telecommunications, particularly following the global introduction of the “smart phone,“smartphone,” which has led to continuous sequential declines in the number of subscribers to our fixed-line services, with corresponding negative effects on our net operating revenue;

 

the requirement under Brazilian law that we make judicial deposits in connection with our defense of labor, tax, and civil lawsuits and regulatory claims brought against our company, which resulted in a significant amount of our liquid assets being diverted into judicial deposits, with the result that these assets were not available for us to use for our capital expenditure and debt service requirements;

 

the imposition of large administrative fines and penalties, including interest on unpaid charges and late fees, by ANATEL, which resulted in a significant amount of our liquid assets being diverted to pay these charges or into judicial deposits as we defend against these regulatory claims, with the result that these assets were not available for us to use for our capital expenditure and debt service requirements; and

 

the increases in our debt service requirements as we relied on funds obtained from financing transactions in the Brazilian and international markets to expand our data communications network and to implement projects to meet ANATEL’s regulatory requirements market.

On June 20, 2016, Oi, together with the other RJ debtors, filed a joint voluntary petition for judicial reorganization pursuant to the Brazilian Bankruptcy Law with the RJ Court, pursuant an urgent measure approved by our board of directors. For more information regarding the RJ Proceedings, see “Item 4. Information on the Company—Our Recent History and Development—Our Judicial Reorganization Proceedings.”

Effects of RJ Proceedings on Our Statement of Operations

Our net operating revenue has beenwas negatively affected by the ongoing RJ Proceedings primarily as a result of the impact of these proceedings on our ability to attract new corporate customers for our B2B business as these potential customers have been wary of entering into long-term service contracts with us during the pendency of these proceedings. We do not believe that the ongoing RJ Proceedings have had a direct impact on our net revenue from other services. However, the factors affecting our net operating revenue that led to our liquidity crisis persist.

As a result of the RJ Proceedings, we have realized gains and losses and made provisions for losses that are realized or incurred in the RJ Proceedings which have been recorded in as restructuring expenses in our consolidated statementsfinancial income of operations. Reorganization items, net were R$2,3724,873 million during the year ended December 31, 2017 and R$9,006 million during 2016. The principal restructuring expenses that we have recorded relatefrom the adjustment to (1) increases in the amounts of our contingent liabilities to reflect the differences between the carrying amount of these contingent liabilities prior to the commencementpresent value of the RJ Proceedingsprovision for contingencies related to administrative proceedings and the amounts recognized by the RJ Court, and (2) fees and expenses of professional advisors who are assisting us with the RJ Proceedings.

Aslawsuits involving ANATEL as a result of the commencementrevision of the calculations of this provision, taking into account the best estimate of future cash outflows based on the payment methods prescribed in the RJ Plan.

Effects of Confirmation of the RJ Proceedings, our loansPlan on Our Statement of Operations and financings were classified as liabilities subject to compromise and as of the date of the commencement of the RJ Proceedings, we ceased recording interest expenses and foreign exchange gains and losses on these loans and financings as part of our financial expenses, net. In addition, in connection with our deteriorating financial condition and the commencement of the RJ Proceedings, we reversed our derivative financial instruments during the second and third quarters of 2016.Balance Sheet

On December 19 and 20, 2017, thea GCM was held to consider approval of the most recently filed judicial reorganization plan. TheThis GCM concluded on December 20, 2017 following the approval of the RJ Plan reflecting amendments to the judicial reorganization plan presented at thethis GCM as negotiated during the course of thethis GCM.

On January 8, 2018, the RJ Court entered the Brazilian Confirmation Order, ratifying and confirming the RJ Plan, according to its terms, but modifying certain provisions of the RJ Plan. The Brazilian Confirmation Order was published in the Official Gazette of the State of Rio de Janeiro on February 5, 2018, the Brazilian Confirmation Date.

The Brazilian Confirmation Order, according to its terms, is binding on all parties, as long as its effects are not stayed. By operation of the RJ Plan and the Brazilian Confirmation Order (provided that no stay or appeal of the Brazilian Confirmation Order results in a change of the Brazilian Confirmation Date), the unsecured claims against the RJ Debtors have been novated and discharged under Brazilian law and holders of such claims are entitled only to receive the recoveries set forth in the RJ Plan in exchange for their claims in accordance with the terms and conditions of the RJ Plan. For more information regarding the recoveries which the creditors under our liabilitiesalthough still subject to compromise are entitledappeals with no suspensive effect attributed to receive under the RJ Plan, see “—Liabilities Subject to Compromise.”it.

Following the implementation of the RJ Plan, we expect that the obligations recorded as liabilities subject to compromise will be substantially reduced and the recoveries delivered with respect to those obligations to be reflected on our balance sheet under the original classifications for the related liabilities or as shareholders’ equity, as applicable. In particular, we expect that our obligations for loans and financings will be substantially reduced as described under “—Liabilities Subject to Compromise—Loans and Financings—Fixed-Rate Notes.” We also expect that we will record interest expenses and foreign exchange gains and losses on the loans and financings recorded as recoveries for our liabilities subject to compromise as part of our financial expenses, net.

In connection with our emergence from the RJ Proceedings, we may be required to adopt fresh start accounting, upon which our assets and liabilities will be recorded at their fair value. The fair values of our assets and liabilities as of that date may differ materially from the recorded values of its assets and liabilities as reflected in our historical consolidated financial statements. In addition, our adoption of fresh start accounting may materially affect our results of operations following the fresh start reporting dates as we may have a new basis in our assets and liabilities. Consequently, our financial statements following our adoption of fresh start accounting may not be comparable with our financial statements prior to that date and the our historical financial statements may not be reliable indicators of our financial condition and results of operations for any period after we adopt fresh start accounting. We concluded that we are not required to adopt fresh start accounting as of December 31, 2017 and we are in the process of evaluating the potential impact of fresh start accounting on our consolidated financial statements in future periods.

Effects of Disposal of Portuguese Business of PT Portugal

On June 2, 2015, we sold all of the share capital of PT Portugal to Altice Portugal for a purchase price equal to the enterprise value of PT Portugal of €6,900 million, subject to adjustments based on the financial debt, cash and working capital of PT Portugal on the closing date, plus an additionalearn-out amount of €500 million in the event that the consolidated revenues of PT Portugal and its subsidiaries (as of the closing date) for any single year between the year ending December 31, 2015 and the year ending December 31, 2019 is equal to or exceeds €2,750 million. PT Portugal provides a broad range of telecommunications services in Portugal.

In connection with the closing, Altice Portugal disbursed €5,789 million, of which €869 million was utilized by PT Portugal to prepay outstanding indebtedness in that amount, and €4,920 million were paid to our company in cash. We used a portion of the net cash proceeds of the PT Portugal Disposition for the prepayment and repayment at maturity of indebtedness of our company.

In anticipation of the PT Portugal Disposition, PT Portugal transferred PTIF to Oi. As a result of the completionapproval and confirmation of the PT Portugal Disposition,RJ Plan:

we have begun to attract new corporate customers for our B2B business as the indebtednessconcerns of PTIF was reclassified as indebtednessthese potential customers regarding the long-term sustainability of our company. In addition, in connection with the PT Portugal Disposition, PTIF assumed all obligations under PT Portugal’s outstanding 6.25% Notes due 2016.business have receded;

In addition, PT Portugal transferredwe recorded an adjustment to Oi allpresent value of R$13,290 million related to our prepetition borrowings and financing as of the outstanding share capital of PT Participações, SGPS, S.A., or PT Participações, which holds:Brazilian Confirmation Date;

our 75% interest in Africatel Holding B.V., or Africatel, which holds our interests in telecommunications companies in Africa, including telecommunications companies in Angola, Cape Verde, Namibia, and São Tomé and Principe; and

 

our interests in TPT, which provides telecommunications, multimedia and IT services in Timor Leste.

Aswe recorded a gain on the restructuring of third-party borrowings of R$11,055 million as of the Brazilian Confirmation Date as a result of our decision to sell PT Portugal, the revenue and expensesterms of PT Portugalthe RJ Plan that provided for the year ended December 31, 2015 are presented in our income statement as discontinued operations. We recorded loss from discontinued operations for 2015 of R$867 million, consisting of comprehensive income transferred to our income statement of R$226 million, principally consistingreduction of the cumulative foreign exchange differences relatedamounts owed to PT Portugal,holders of claims under the Defaulted Bonds; and

we recorded a lossreversal of debt issuance cost and accrued interest expenses on the sale of PT Portugalour prepetition borrowings and divestiture related expensesfinancing of R$625 million.

Our R$6255,479 million loss in connection withas of the sale of PT Portugal consisted of (1) the derecognized investment cost that includes goodwill arising on the business combination between our company and PT Portugal and selling expenses totaling R$1,308 million, and (2) the R$683 million revenue related to cash proceeds received directly by our company.Brazilian Confirmation Date.

Effects of Investments in Africatel

At the time of our acquisition of PT Portugal, PT Portugal held indirectly 75% of the outstanding share capital of Africatel which held 25% of the outstanding share capital of Unitel. Our management considers this anon-controlling stake in Unitel which does not grant our company significant influence over the financial, operating and strategic policies of Unitel since we do not elect enough members of the board of directors of Unitel to allow us to be involved in the decision-making process of these policies, including decisions on dividend and other distributions, material business relations, appointment of officers or managers, or the provision of key technical information. Accordingly, upon the acquisition of PT Portugal, weWe recognized this investment as anaavailable-for-saleheld-for-sale financial asset recognized at fair value. The fair value of the investment in Unitel of R$4,089 million was determined based on thea valuation report of Pharol’s operating assets prepared by Banco Santander on the valuation of Pharol’s operating assets that was used as the basis for the valuationin connection with our acquisition of PT Portugal as part of the Oi capital increase using a series of estimates and assumptions, including the cash flows projections for a four-year period, the choice of a growth rate to extrapolate the cash flows projections, and definition of appropriate discount rates.

Portugal.

On September 16, 2014, our board of directors authorized our management to take the necessary measures to market our shares in Africatel. As a result, as of December 31, 2019, 2018 and 2017, and 2016, we have recorded the assets and liabilities of Africatel, including its investment in Unitel and the accounts receivable relating to declared and unpaid dividends of Unitel, asheld-for sale, although we do not record Africatel as discontinued operations in our income statement of operations due to the immateriality of the effects of Africatel on our results of operations. Due to the many risks involved in the ownership of these interests, particularly our interest in Unitel, we cannot predict when the sale of these assets may be completed.

During 2015,the year ended December 31, 2019, we recognizedrecorded a loss onheld-for-sale financial assets of R$408238 million, resulting from theprimarily as a result of R$404 million loss recorded as a result of our revision of the fair value of the cash investment inand dividends receivable from Unitel, the effects of which were primarily offset by a R$165 million exchange rate gain due to the 4.0% depreciation of the realagainst the U.S. dollar during the year ended December 31, 2019. During the year ended December 31, 2018, we recorded a gain onavailable-for-sale financial assets of R$293 million, primarily as a result of a R$829 million exchange rate gain due to the 17.1% depreciation of thereal against the U.S. dollar during 2018 and R$142 million recorded with respect to our updatingportion of dividends approved by Unitel related to Unitel’s 2017 fiscal year, the main assumptions and material estimates used ineffects of which were partially offset by a R$678 million loss recorded based on our revision of the fair value measurement of ourthe cash investment in Unitel, taking into consideration in this assessment possible impacts of actual events related toUnitel. During the investment, notably the lawsuits filed against Unitel and its shareholders in 2015.

Duringyear ended December 31, 2017, and 2016, we recorded losses onheld-for-sale financial assets of US$39R$267 million and US$242 million, respectively, resulting from the revision of the recoverable amount of dividends receivable from Unitel, the fair value of the cash investment in Unitel and exchange rate losses related to the depreciation of the Angolan Kwanza against the U.S. dollar and thereal.

On January 24, 2020, Africatel sold and transferred 100% of the share capital of PT Ventures to Sonangol for an aggregate purchase price of US$1 billion, of which US$61 million was paid to Africatel prior to the transfer of the shares, and Sonangol paid US$699 million in cash on the closing date. The remaining US$240 million of the purchase price is to be paid to Africatel by Sonangol by July 31, 2020, with a guaranteed minimum monthly payment of US$40 million beginning in February 2020 and we have received the minimum monthly payments due in February and March 2020. Payment of the remaining purchase price is fully guaranteed by a letter of credit. Pursuant to the Pharol Settlement Agreement, we deposited 34 million euros of the proceeds of this sale in an escrow account to cover losses relating to certain tax proceedings against Pharol.

The principal assets of PT Ventures included (1) a 25% stake in Unitel, (2) a 40% stake in Multitel Serviços de Telecomunicações Lda., (3) rights to dividends previously declared by Unitel, but not received by PT Ventures, and (4) all rights arising from a final award in the amount of approximately US$659 million in an arbitration proceeding initiated by PT Ventures against the other Unitel shareholders.

Rate of Growth of Brazil’s Gross Domestic Product and Demand for Telecommunications Services

As a Brazilian company with substantially all of our operations in Brazil, we are affected by economic conditions in Brazil. Brazilian GDP grew by an estimated 1.1% during the year ended December 31, 2019, and by 1.1% during 2018 and 1.0% in 2017, declined by an estimated 3.5% in 2016 and declined by 3.8% in 2015.during 2017. The substantial and prolonged deterioration ofslow economic conditions in Brazilrecovery since the second quarter of 2014, together with continued elevated unemployment levels, have had a material adverse effect onadversely impacted the number of subscribers to our services and the volume of usage of our services by our subscribers and, as a result, our net operating revenue.

Based on information available from ANATEL, the number of fixed lines in service in Brazil increased from 39.4 million as of December 31, 2007 to 40.8 million as of December 31, 2017, and the number of mobile subscribers in Brazil increased from 121.0 million as of December 31, 2007 to 236.5 million as of December 31, 2017. Although the demand for telecommunications services has increased substantially during the past ten years, the tastes and preferences of Brazilian consumers of these services have shifted.

subscribers.During the three-year period ended December 31, 2017,2019, the number of mobile subscribers in Brazil has declined at an average rate of 5.6%2.4% per year, while the number of fixed lines in service in Brazil during the three-year period ended December 31, 20172019 has declined at an average rate of 3.2%7.0% per year. During the three-year period ended December 31, 2017, the number of our mobile subscribers (including customers in our Personal Mobility Services and B2B Services) has decreased at an average rate of 8.5% per year to 39.0 million at December 31, 2017 from 50.9 million at December 31, 2014, while the number of our fixed lines in service (including customers in our Residential Services and B2B Services) has declined by an average rate of 6.6% per year to 12.9 million at December 31, 2017 from 15.8 million at December 31, 2014.

Demand for Our Residential Services

Because the number of our customers terminating their residential services has exceeded new activations between December 31, 2014 and December 31, 2017, theThe number of our residential fixed lines in service declined by 20.3%29.6% to 9.27.0 million atas of December 31, 20172019 from 11.69.9 million atas of December 31, 2014.2016. Demand for our Residential Services was negatively affected by a decision of the Brazilian Supreme Court that we must pay ICMS tax on customer subscriptions that do not include allowances and our subsequent inclusion of this tax in customers’ bills in the first half of 2017. We have focused on offering more and higher-value addedhigher value-added services to new and existing customers by combining upselling and cross sellingcross-selling initiatives, thereby increasing the ARPU of our Residential Services business. We believe that through our sales of bundles consisting of more than one service, we improve customer profitability and enhance loyalty, while also increasing ARPU and minimizing churn rates. Primarily as a result of these initiatives, the ARPU of our residential services grew by 3.9% to R$79.6 during 2017 from R$76.6 during 2016, which was a 5.5% increase from R$72.6 during 2015. We believe that our focus on the sale of bundled services is the principal reason for the increase in the percentage of our customers that subscribe to more than one of our residential services to 58.9% as of December 31, 2017 from 56.2% as of December 31, 2016 and 53.4% as of December 31, 2015.

We are required under ANATEL regulations and our concession contracts to offer a basic service plan to our residential customers that permits 200 minutes of usage of our fixed-line network to make local calls. We also offer alternative residential plans that include significantly larger numbers of minutes or unlimited minutes and charge higher monthly fees for these plans. Over the past three years, the percentage of our customers selecting these alternative plans has grown significantly. Subscribers to our alternative residential plans, including our bundled service plans, represented 85.4% of our residential customers as of December 31, 2017 as compared to 85.5% as of December 31, 2016 and 86.4% of as of December 31, 2015. We believe that our alternative residential plans contribute to a net increase in our residential services revenue as many subscribers of our alternative residential plans do not use their full monthly allocations of local minutes.

We have sought to combat the general trend in the Brazilian telecommunications industry of substitution of mobile services in place of local fixed-line services by offering a variety of bundled plans that include mobile services, broadband services andOi TV subscriptions to our fixed-line customers. We believe that through our sales of bundles consisting of more than one service, we improve customer profitability and enhance loyalty, while also increasing ARPU and minimizing churn rates. In addition, we have been focusing on structural network investments, including the introduction of VDSL technology, in order to offer service plans that include higher broadband speeds. As of December 31, 2017:

35.4% of our residential customers subscribed for bundled service packages, an increase from the 29.1% of our residential customers that subscribed for bundled service packages as of December 31, 2016, which was an increase from the 26.3% of our residential customers that subscribed for bundled service packages as of December 31, 2015;

55.8% of our residential customers subscribed for broadband services (whether separately or as part of a bundled service plan), an increase from the 52.2% of subscribers as of December 31, 2016, which was an increase from the 48.6% of subscribers as of December 31, 2015; and

16.2% of our residential customers subscribed for Pay TV services (whether separately or as part of a bundled service plan), an increase from the 13.0% of subscribers as of December 31, 2016, which was an increase from the 11.0% of subscribers as of December 31, 2015.

In addition, demand for our residential services was negatively affected by a decision of the Brazilian Supreme Court that we must pay ICMS tax on customer subscriptions that do not include allowances and our subsequent inclusion of this tax in customers’ bills in the first half of 2017.

Demand for Our Personal Mobility Services

Our customer base for mobility services (including customers in our Personal Mobility Services and B2B Services) has declined by 23.5%12.7% to 39.036.8 million atas of December 31, 20172019 from 50.942.2 million atas of December 31, 2014.2016. We believe that the primary reason for the decline in our Personal Mobility Services customer base is the reduction in the total number of mobile accesses in Brazil, reflecting the trend to consolidate mobile use into a single SIM card, following the launch ofall-net plans in response to the successive reductions of the MTR tariffs, and the structural market migration from voice to data in response to the offering of more robust data packages. Additionally, we have implemented a morean intensive policy of disconnecting inactive users to reduce regulatory fees that we must make for each active account.account, which has also contributed to the decline in our Personal Mobility Services customer base. Finally, we believe that the number of our prepaid accounts has been significantly reduceddeclined over this period as a result of the increase in Brazil’s unemployment rate as our net additions of prepaid subscribers isare closely correlated to movements in the unemployment rate. During 2017 and 2016, the average monthly churn rate of our Personal Mobility Services business was 4.1% and 4.4% per month, respectively.

The market for mobile services is extremely competitive in each of the regions that we serve. As a result, (1) we incur selling expenses in connection with marketing and sales efforts designed to retain existing mobile customers and attract new mobile customers, and (2) from time to time the discounts that we offer in connection with our promotional activities lead to charges against our gross operating revenue from mobile services. Competitive pressures have required us to introduce service plans under which we offer unlimited voice calls tied to service offerings priced in relation to the amount of data usage offered.

OurOi Livre service offering, which includes a range ofall-net voice minutes for calls within Brazil and data allowances for flat fees, has had a strong performance since its release in late 2015. As of December 31, 2017 and 2016,Oi Livre had 19.6 million and 14.8 million subscribers, respectively, corresponding to 65.5% and 44.7%, respectively, of our totalpre-paid base.

Demand for Our B2B Services

The number of RGUs of our B2B Services has declined by 10.7% to 6.5remained stable at 6.6 million as of December 31, 2017 from 7.3 million as of2019 and December 31, 2014.2016. We believe that the primary reasons for the decline in our B2B Services customer base arehas been negatively impacted by (1) the declining macroeconomic conditions in Brazil, which has caused many of our SME customers to downsize or cease operations, and (2) contractions in the fiscal strength of many of our governmental customers, which has caused them to reduce the scope of their telecommunications expenditures, and (3) market perceptionsthe effects of which have been offset by the increased use of our company during our RJ proceedings which has made it difficult for us to enter into new agreements with corporate customers. SIM cards, networks and solutions by payment industry terminals.

Our corporate customers, while better able to survive the current economic instability, often respond by reducing their economic activity and their spending for telecommunications products and services. In addition, provided that our B2B Services customers also purchase the core fixed-line and mobile services offered to our Residential and Personal Mobility Services customers, demand for our B2B Services is subject to some of the same conditions that affect our Residential and Personal Mobility Services, including reductions in interconnection tariffs, which have led to more robust mobile package offerings and driven the traffic migration trend offixed-to-mobile substitution.

Effects of Expansion of FTTH Capacity

We are engaged in a long-term capital expenditure project to upgrade portions of our fixed-line access networks with optical FTTH networks based on GPON technology to support our FTTH triple-play services. The implementation of this technology permits us to provide broadband with speeds up to 200 Mbps to residential customers and up to 1 Gbps to commercial customers. This project is one of the principal elements of our strategic plan and is the element designed to turnaround our fixed line business.

Our FTTH network has grown to reach more than 4.6 million homes passed in 82 municipalities as of December 31, 2019 compared to 1.2 million homes passed in 28 municipalities as of December 31, 2018. Subscriptions to our FTTH services have grown to approximately 675,000 homes connected as of December 31, 2019 from approximately 92,000 homes connected as of December 31, 2018. We expect to reach more than eight million homes passed and an additional one million homes connected by the end of 2020 and our goal is to reach 16 million homes passed by the end of 2021.

We expect our FTTH services will generate long-term increases in our residential services revenue as we acquire new broadband customers, increasing the size of our client base, and transition current customers from our copper last-mile network to our FTTH network, allowing us to provide higher-value services, including faster data transmission speeds to our residential broadband customers, increasing the ARPU of these subscribers. We expect that providing these higher-value services to our customers will contribute to our efforts to reduce the pace of decline in our fixed-lines in service and reverse this trend in the long-term.

The marketing and promotion campaigns related to our expanded FTTH services contributed to an increase in our marketing and advertising expenses during 2019 and are expected to remain at elevated levels during theroll-out of this service offering.

The expansion of our FTTH network has been and will continue to be capital intensive. During 2019, we invested R$3.1 billion in the network equipment and infrastructure necessary to expand our FTTH network, which has increased in our depreciation expenses. We expect that our capital expenditures related to the expansion of our FTTH network will continue at elevated levels throughout 2020 and 2021. We financed the expansion of our FTTH network in 2019 through cash on hand, primarily with the proceeds of our January 2019 capital increase. We expect to continue to finance the expansion of our FTTH network through cash on hand, including with the proceeds of our sale of PT Ventures and the proceeds of Oi Mobile’s debentures, proceeds ofnon-core asset sales and cash flows from operations. Additionally, we expect to accelerate the potential of our FTTH expansion using two franchise models, one in which we partner with an existing ISP with an established brand under which we provide the backbone capacity, the data connectivity, access to our locations andco-hosting of facilities and the ISP provides the last mile connection, and the second in which our support of our partners will be much more important and more akin to a traditional franchise, with many more components of the operations provided by our company, including customer care and the standardization of the portfolio offerings. If we are unable to fund these capital expenditures through our operating cash flows and proceeds ofnon-core asset sales, we may incur additional indebtedness or vendor financing obligations, which would increase our outstanding indebtedness and financial expenses. If these resources are insufficient to fund the continued expansion of our FTTH network, we may be required to scale back this project.

Potential Effects of theCOVID-19 Pandemic

Since December 2019,COVID-19 has spread throughout the world. On January 31, 2020, the World Health Organization announced thatCOVID-19 was a global health emergency and on March 3, 2020, the World Health Organization categorizedCOVID-19 as a pandemic.. TheCOVID-19 pandemic has resulted in numerous deaths and the imposition of local, municipal and national governmental“shelter-in-place” and other quarantine measures, border closures and other travel restrictions, causing unprecedented economic disruption in much of the world, including in Brazil.

The local, national and international response to the virus is quickly developing, fluid and uncertain. During March and April of 2020, state, local and municipal authorities within Brazil promoted and enforced social isolation and quarantine measures and have enacted regulations limiting the operations of“non-essential” businesses. Inmid-March 2020, Rio de Janeiro and other Brazilian states declared states of emergency. In accordance with the recommendations of the authorities, we transitioned a substantial majority of our employees to work from home.

Although theCOVID-19 pandemic has no effect on our historical results of operations, there are many potential effects of this pandemic on our short- and medium- term business operations and, consequently, our results of operations. In March 2020, we established a crisis response team to focus on ensuring the full business continuity of our operations, the health and safety of our employees, and the establishment of a formal process to monitor, analyze and respond to the potential impacts of the pandemic. As of the date of this annual report, we have detected few cases ofCOVID-19 in our employees and our human resources department monitors suspected or confirmed cases. As one a measure designed to protect our employees, we have instituted a “work-from-home” policy for all of our employees for whom the demands of their work permit this arrangement, constituting approximately 84% of our work force, and have been able to do so without any interruption of their activities. For our remaining employees, for example, our field service technicians and operators in our call centers, we have complied with all health care recommendations of the World Health Organization and the Brazilian Ministry of Health.

The Brazilian government has determined that the telecom sector is an essential service, which allows us to continue our field maintenance activities without violating restrictions on movement that have generally been imposed to combat the pandemic.

Although there has not been sufficient history with our operations under the pandemic and the related public health measures to provide significant analysis of the potential financial impact of the pandemic or the governmental and popular response to the pandemic, we note that demand for telecommunications services, including services provided by our company, during the pandemic has grown significantly. In order to service this demand and to ensure continuity of our services, we moved quickly to activate new circuits in our backbone infrastructure and have not experienced any significant decline in the operation and reliability of our networks.

Since the outbreak of the pandemic, we have closed our retail stores and many of our distribution channels for our mobile service have been unable to operate, although some of our physicalpoints-of-sale, such as grocery stores, pharmacies and convenience stores, have continued to operate. As a result, we believe that new activations by mobile customers will be substantially reduced for the duration of these closures. However, as these store closures affect all operators in the mobile business equally, we expect that there will be substantially reduced levels of churn during this period. In addition, we expect that revenue for SIM card recharges will be adversely effected for the duration of these closures as the number ofpoints-of-sale that offer these services has been substantially reduced.

Since the outbreak of the pandemic, we have curtailed significantly ourdoor-to-door sales channel for residential services, including broadband, but have been able to maintain our telemarketing and teleagent sales channels. We have experienced a significant surge in demand for our broadband services, including services delivered through our expanding FTTH network, both from residential and B2B customers as they establish remote work operations. Because our sales channels for these services depend less on physical presence in sales locations than our mobile services, we do not expect the reduction in new activations or upgrades in services to be affected to the same degree as in our mobile services.

We expect that the public health measures adopted in Brazil will have significant impacts on the income and purchasing power of many of our subscribers, particularlylow-income subscribers and SMEs, some of whom may cease operations, although we have not yet been able to gather data to analyze the extent of these impacts. In addition, we have begun to experience some delays in payment for our corporate and governmental customers. As a result, we expect an increase in late-payments, customer defaults and expected losses on trade receivables. We have instituted some measures to assist our customers during the pandemic, for example, providing deferrals of payment deadlines by up to 10 days upon request of our customers and entering into payment plans with some of our customers under which we will forbear the collection of interest and late charges. These measures are likely to have an adverse effect on revenue and operating cash flow during the period over which they are effective, although we do not have sufficient experience with the effects of these measures to reliably estimate the quantitative effects of these measures.

We continue to monitor the effects ofCOVID-19 and the public health measures adopted in Brazil on our results of operations and cash flows to assess whether any of our assets have been impaired. As of the date of this annual report, we have do not have sufficient history with our operations under the pandemic and the related public health measures to assess whether any impairment of our assets will be required.

We do not expect significant negative effects on our ongoing maintenance activities and FTTH expansion project as a result of the pandemic and the public health measures introduced to combat the pandemic. We have experienced some negative effects relating to the deployment of field teams, primarily related to the difficulty of obtaining lodging and meals and, in some instances, the difficulty in arranging transportation between cities, due to the public health restrictions. However, as a result of the determination that the telecom sector is an essential service, the general public health restrictions applicable to the population have not generally applied to our staff of field technicians.

We continue to have regular communications with our equipment vendors to assess the impacts of the pandemic on their production and inventories to ensure that deliveries of equipment will continue to be made on a timely basis. As of the date of this annual report, we have not suffered any negative impacts in our supply chain for equipment and have not been advised that any significant disruptions are expected.

Effects of Our Absorption of Network Maintenance Service Operations and Adoption of New Customer Care Model

We have introduced programs beginning in 2015 to control costs related to network maintenance services and third-party services by (1) absorbing operation of several network maintenance service operations and providing these services ourselves, and (2) implementing a new customer care quality model through which we have improved our method of allocation of call center traffic to promote a greater level of customer service and digitized some of our customer interactions with respect to processing order for new services, troubleshooting service issues and dispatching maintenance personnel.

Through our subsidiary Serede we absorbed operations of our network maintenance service operations of our contractor in Rio de Janeiro in October 2015, our network maintenance service operations of our contractor in the South region of Brazil in May 2016 and our network maintenance service operations of our contractor in the North and Northeast regions of Brazil in June 2016. As a result, 75% of the members of our technical field staff are our employees and are directly managed by our company compared to 20% prior to the absorption of these operations. We have revised the focus of our network maintenance service operations to concentrate on preventive network maintenance the reduce the number of repairs, in turn reducing the volume of network interventions and increasing field force productivity, thus freeing capacity to increase our focus on preventive maintenance. This virtuous cycle improves field operations efficiency and reduces costs in terms of both the number of technicians and the volume of materials applied.

As a result of internalizing these operations, our network maintenance services expense has declined to R$1,014 million during the year ended December 31, 2019 from R$1,104 million during 2018 and R$1,252 million during 2017 from R$1,540 million during 2016 and R$1,902 million during 2015, the effects of which have been partially offset by increased personnel expenses relating to these services.2017. In addition to reducing costs, we believe that this initiative has been principally responsible for (1) a reduction of the number of repairs by 15.4%19.4% during 2017the year ended December 31, 2019, 17.2% during 2018 and 8.7%12.5% during 2016,2017, and (2) an increase in productivity of our field staff (as measured by the number of field activities carried out divided by the total number of technicians involved) by 15.0%1.2% during 2017the year ended December 31, 2019, 6.9% during 2018 and 14.0%16.5% during 2016.2017. Finally, we believe that this initiative has been principally responsible for (1) the reduction in the average time for installation of new service by 11.8%6.8% during the year ended December 31, 2019, 18.9% during 2017 and 58.2%30.4% during 2016,2017, (2) the reduction in the average waiting time for resolution of a customer service issue by 9.3%7.4% during 2017the year ended December 31, 2019, 3.2% during 2018 and 31.3%25.8% during 2016,2017, and (3) a reduction of complaints to ANATEL by 8.6% during the year ended December 31, 2019, 19.6% during 2018 and 23.0% during 2017 and 10.0% during 2016.2017.

During 2016, we implemented a new customer care quality model in which among other things, we allocated service call traffic among our call center service providers based on proven service quality. We believeIn addition, in 2018, we began to promote electronic channels that this traffic allocation model hasallow self-service, increasing digital interactions and consequently reducing calls requiring interactions with call center personnel. These initiatives have stimulated better quality in the provision of these services, while permitting us to reduce call center costs and achieve higher levels of customer satisfaction. The implementation of this allocation model resultedresulting in an 8.9% decline in call center costs during 2017, and we believe that this allocation model was principally responsible for a 22.8%6.5% decline in the volume of repeated calls during 2017.the year ended December 31, 2019, and 17.3% and 22.8% declines in the volume of repeated calls during the years ended December 31, 2018 and 2017, respectively, and a 13.3% decline in call center costs during the year ended December 31, 2019, and 22.5% and 8.9% declines in call center costs during the years ended December 31, 2018 and 2017, respectively.

Effects of Adjustments to Our Interconnection Rates

Telecommunications services rates are subject to comprehensive regulation by ANATEL. In particular, interconnection rates for fixed-line and mobile services in the Brazilian telecommunications industry have been subject to comprehensive reductions in recent years.

In July 2014, ANATEL approved rules under which interconnection rates charged by our company for the use of our fixed-line and mobile networks would be reduced over a period of years until they were set at rates based on along-run incremental cost methodology. For example, the ratesThe MTR tariffs that we may chargecharged to terminate calls on our mobile networks (MTR rates) in Regions I, IIwere reduced by 85.5% from December 31, 2016 to December 31, 2019 and III declinedwere reduced by 47.1%, 47.7% and 39.2%, respectively, in each of February 2016 and 2017, and they will decline by the same percentages0.4% in February 2019.2020. In each of February 2017 and 2018, ouraddition, theTU-RL ratesandTU-RIU tariffs that we charged to terminate calls on our fixed-line networks were reduced by 76.2% from December 31, 2016 to December 31, 2019 and were reduced by an average of 9.7% in Regions I and II declined by 20.9% and 22.8%, respectively, ourTU-RIU1 rates in Regions I and II declined by 52.8% and 45.1%, respectively, and ourTU-RIU2 rates declined by 57.3% and 49.9%, respectively, and we expect that these rates will decline by the same percentages in 2019.February 2020.

These rate reductions have been a primary reason for the decline in our mobile interconnection revenue to R$257 million during the year ended December 31, 2019 from R$448 million during 2018 and from R$500 million during 2017, from R$627 million during 2016 and R$889 million during 2015, and the decline in our fixed-line interconnection revenue to R$43 million during the year ended December 31, 2019 from R$53 million during 2018 and from R$71 million during 2017, from R$113 million during 2016 and R$316 million during 2015.2017. However, these rate reductions have also led to a substantial reduction of our interconnection costs, which have declined to R$487 million during the year ended December 31, 2019 from R$658 million during 2018 and R$778 million during 2017, from R$1,173 million during 2016 and R$1,809 million during 2015.2017.

As a result of the substantial reductions in our interconnection costs, and in keeping with our strategy of simplifying our portfolios to enhance our customers’ experience, since 2015 we have been offering fixed-line and mobile plans that allowall-net calls for a flat fee.

Effects of Claims by ANATEL that Our Company Has Not Fully Complied with Our Quality of Service and Other Obligations

As a fixed-line service provider, we must comply with the provisions of the General Plan on Quality Goals.RGQ. As a public regime service provider, we must comply with the network expansion and modernization obligations under the General Plan on Universal Service GoalsPGMU and our concession agreements. Our personal mobile services authorizations set forth certain network expansion obligations and targets and impose obligations on us to meet quality of service standards. In addition, we must comply with regulations of general applicability promulgated by ANATEL, which generally relate to quality of service measures.

If we fail to meet quality goals established by ANATEL under the General Plan on Quality Goals,RGQ, fail to meet the network expansion and modernization targets established by ANATEL under the General Plan on Universal Service GoalsPGMU and our concession agreements, fail to comply with our obligations under our personal mobile services authorizations or fail to comply with our obligations under other ANATEL regulations, we may be subject to warnings, fines, intervention by ANATEL, temporary suspensions of service or cancellation of our concessions and authorizations.

On an almost weekly basis, we receive inquiries from ANATEL requiring information from us on our compliance with the various service obligations imposed on us by our concession agreements. If we are unable to respond satisfactorily to those inquiries or comply with our service obligations under our concession agreements, ANATEL may commence administrative proceedings in connection with such noncompliance. We have received numerous notices of commencement of administrative proceedings from ANATEL, mostly due to our inability to achieve certain targets established in the General Plan on Quality GoalsRGQ and the General Plan on Universal Service Goals.PGMU.

At the time that ANATEL notifies us it believes that we have failed to comply with our obligations, we evaluate the claim and, based on our assessment of the probability of loss relating to that claim, may establish a provision. We vigorously contest a substantial number of the assessments made against us. us by ANATEL. As of December 31, 2019, the total estimated contingency in connection with all pending administrative proceedings brought by ANATEL against us in which we deemed the risk of loss as probable totaled R$570 million, including fines which we are contesting through judicial proceedings, and we had recorded an aggregate provision related to these proceedings in the same amount.

Effect of Level of Indebtedness and Interest Rates

As of December 31, 2019, we had total outstanding borrowings and financings of R$31,642 million, excluding the fair value adjustment to our borrowings and financings and debt issuance costs, and R$18,227 million, after giving effect to the fair value adjustment and debt issuance costs.

Borrowing and financing costs consist of interest on borrowings payable to third parties, exchange losses on third-party borrowings and gains and losses on derivative financial instruments as set forth in note 6 to our audited consolidated financial statements included in this annual report.

As a result of the commencement of the RJ Proceedings, our contingencies related to claims of ANATEL were reclassified liabilities subject to compromise and were measure as required by ASC 852. As of December 31, 2017 our prepetition liabilities subject to compromise included R$9,334 million related with claims of ANATEL. By operationimplementation of the RJ Plan, most of our obligations under our restructured indebtedness accrues interest at fixed-rates in U.S. dollars. However, our obligations under our restructured debentures and our restructured Brazilian credit agreements and Real Estate Receivables Certificates (Certificados de Recebíveis Imobiliários), or CRIs, accrue interest based on the Brazilian Confirmation Order (provided that no stayCDI rate and our obligations under our restructured credit agreements with BNDES accrue interest based on the TJLP rate. As a result, increases in the CDI rate or appeal of the Brazilian Confirmation Order results in a change of the Brazilian Confirmation Date), the claim for these contingent obligations has been novatedTJLP rate will increase our interest expenses and discharged under Brazilian law and ANATEL is entitled only to receive the recovery set forth indebt service obligations.

In addition, the RJ Plan permits us to borrow up to R$2 billion under new export credit facilities. This debt may accrue interest at floating rates and/or be denominated in foreign currencies. Accordingly, we may incur interest expenses and foreign exchange gains and losses in connection with this debt, if incurred.

Effects of Fluctuations in Exchange Rates between the Real and the U.S. Dollar

Substantially all of our cost of services and operating expenses in Brazil are incurred inreais. As a result, the appreciation or depreciation of thereal against the U.S. dollar does not have a material effect on our operating margins. However, the costs of a substantial portion of the network equipment that we purchase for these contingent claimsour capital expenditure projects are denominated in accordance withU.S. dollars or are U.S. dollar-linked. As a result, depreciation of the termsreal against the U.S. dollar results in this network equipment being more costly inreais and conditionsleads to increased depreciation expenses. Conversely, appreciation of thereal against the U.S. dollar results in this network equipment being less costly inreais and leads to reduced depreciation expenses.

As a result of the confirmation of the RJ Plan. For more information regardingPlan, our obligations under our restructured Export Credit Agreements, our PIK Toggle Notes and ourNon-Qualified Credit Agreement are denominated in U.S. dollars and will accrue interest in U.S. dollars.

As a result, when the recoveriesreal appreciates against the U.S. dollar:

the interest costs on our indebtedness denominated in U.S. dollars will decline inreais, which will positively affect our results of operations inreais;

the amount of our indebtedness denominated in U.S. dollars will decline inreais, and our total liabilities and debt service obligations inreaiswilldecline; and

our financial expense, net will decline as a result of foreign exchange gains that we record.

A depreciation of therealagainst the U.S. dollar will have the converse effects.

The significant depreciation of thereal subsequent to which ANATELDecember 31, 2019, partially due to theCOVID-19 pandemic and the public health measures adopted to combat the pandemic in Brazil and internationally, is entitled underexpected to have adverse effects on the RJ Plan, see “—Liabilities Subjectcarrying amount of our U.S. dollar-denominated indebtedness and interest expenses and thereal costs of our U.S. dollar-denominated capital expenditure and operating lease costs. In the short-term, we do not believe that this depreciation will have a significant adverse effect on our ability to Compromise—Civil Contingencies—ANATEL.”obtain network equipment for our capital expenditure projects.

Effects of Inflation

After several years of relatively modest inflation in Brazil, inflation rates increased substantially during 2015 to annual rates of 10.7% as measured by theIGP-DI and the IBGE. Inflation rates subsided during 2016 and 2017, reaching 7.2% and (0.4), respectively, as measured by theIGP-DI, and 6.3% and 3.0%, respectively as measured by the IBGE. Because substantially all of our cost of services and operating expenses are incurred inreais in Brazil, an increase in inflation has the effect of increasing our operating expenses and reducing our margins. Although we have taken significant measures to control and reduce operating expenses during 2017 and 2016,the past three years, the benefits of these measures were reduced during 2016 as a result of the countervailing impact of Brazilian inflation.inflation during that time. Although our regulated rates are subject to annual adjustment based on the rate of inflation as measured by the IST, the majority of our revenue is generated from services delivered at rates that are not regulated or that are provided at a discount to the regulated rates as a result of competitive pressures in the Brazilian telecommunications market. As a result, we may not be able to pass through our increased operating costs and expenses resulting from inflationary pressures through to our customers as incurred in the form of higher tariffs for our services.

A significant portion of ourreal-denominated loans and financings classified as liabilities subject to compromise bear contractual interest at the TJLP or the CDI rate, which are partially adjusted for inflation, and the ICPA rate, an inflation index. As a result of the commencement of the RJ Proceedings, we ceased recording interest expenses on these loans and financings. By operationconfirmation of the RJ Plan, and the Brazilian Confirmation Order (provided that no stay or appeal of the Brazilian Confirmation Order results in a change of the Brazilian Confirmation Date), these loans and loans and financings have been novated and discharged under Brazilian law and creditors under these loans and financings are entitled only to receive the recoveries set forth in the RJ Plan in exchange for their claims in accordance with the terms and conditions of the RJ Plan. For more information regarding the recoveries to which creditors under our loans and financings are entitled under the RJ Plan, see “—Liabilities Subject to Compromise—Loans and Financing.”

Following the implementation of the RJ Plan, we expect that recoveries of creditorsobligations under our debentures unsecured lines ofand restructured Brazilian credit agreements and lessors under the lease contracts of Oi and Telemar relating to real property owned by Copart 4 and Copart 5 will accrueCRIs have accrued interest based on the CDI rate.rate, which could be adjusted in the event of a significant increase in inflation in Brazil, since the Brazilian Confirmation Date. As a result, following the implementation of the RJ Plan, inflation will increasecould potentially have an indirect impact on our interest expenses and debt service obligations with respect to these recoveries.

Effects of Fluctuations in Exchange Rates between the Real and the U.S. Dollar

Substantially all of our cost of services and operating expenses in Brazil are incurred inreais. As a result, the appreciation or depreciation of thereal against the U.S. dollar does not have a material effect on our operating margins. However, the costs of a substantial portion of the network equipment that we purchase for our capital expenditure projects are denominated in U.S. dollars or are U.S. dollar-linked. This network equipment is recorded on our balance sheet at its cost inreais based on the applicable exchange rate on the date the transfer of ownership, risks and rewards related to the purchased equipment occurs. As a result, depreciation of thereal against the U.S. dollar results in this network equipment being more costly inreais and leads to increased depreciation expenses. Conversely, appreciation of thereal against the U.S. dollar results in this network equipment being less costly inreais and leads to reduced depreciation expenses.

As of December 31, 2017 and 2016, our loans and financing classified as liabilities subject to compromise denominated in euros and U.S. dollars and represented 39.9% and 34.6%, respectively, of our loans and financing classified as liabilities subject to compromise. As a result of the commencement of the RJ Proceedings, we ceased recording exchange rate gains and losses with respect to these loans and financings. By operation of the RJ Plan and the Brazilian Confirmation Order (provided that no stay or appeal of the Brazilian Confirmation Order results in a change of the Brazilian Confirmation Date), these loans and loans and financings have been novated and discharged under Brazilian law and creditors under these loans and financings are entitled only to receive the recoveries set forth in the RJ Plan in exchange for their claims in accordance with the terms and conditions of the RJ Plan. For more information regarding the recoveries to which creditors under our loans and financings are entitled under the RJ Plan, see “—Liabilities Subject to Compromise—Loans and Financing.”

Following the implementation of the RJ Plan, we expect that our obligations under (1) our New Notes that will be issued to holders of bonds issued by Oi, Oi Coop and PTIF that are entitled to receive the Qualified Recovery described under “—Liabilities Subject to Compromise—Loans and Financing—Fixed Rate Notes,” (2) participations under theNon-Qualified Credit Agreement that will be available to holders of bonds issued by Oi, Oi Coop and PTIF that are entitled to receive theNon-Qualified Recovery described under “—Liabilities Subject to Compromise—Loans and Financing—Fixed Rate Notes,” (3) recoveries of creditors under our export credit agreements, and (4) recoveries under our bonds issued by Oi, Oi Coop and PTIF to holders of our U.S. dollar-denominated bonds issued by Oi and Oi Coop that are not entitled to receive the Qualified Recovery or theNon-Qualified Recovery, will be denominated in U.S. dollars and will accrue interest at fixed-rates in U.S. dollars.

As a result, when thereal appreciates against the U.S. dollar:

the interest costs on our indebtedness denominated in U.S. dollars is expected to decline inreais, which will positively affects our results of operations inreais;

the amount of our indebtedness denominated in U.S. dollars is expected to decline inreais, and our total liabilities and debt service obligations inreaisis expected to decline; and

our financial expense, net is expected to decline as a result of foreign exchange gains that we record.

A depreciation of therealagainst the U.S. dollar is expected to have the converse effects.

Effect of Level of Indebtedness and Interest Rates

As of December 31, 2017 and 2016, our loans and financing classified as liabilities subject to compromise was R$49,130 million. The level of our indebtedness was a significant factor in our decision to file a request for judicial reorganization in Brazil in June 2016.

Borrowing and financing costs of our continuing operations consist of interest on borrowings payable to third parties, inflation and exchange losses on third-party borrowings and gains and losses on derivative financial instruments as set forth in note 6 to our consolidated financial statements included in this annual report. During 2016 and 2015, we recorded borrowing and financing costs of our continuing operations of R$1,171 million and R$4,905 million, respectively.

As a result of the commencement of the RJ Proceedings, we ceased recording borrowing and financing costs of our continuing operations with respect to our loans and financings. By operation of the RJ Plan and the Brazilian Confirmation Order (provided that no stay or appeal of the Brazilian Confirmation Order results in a change of the Brazilian Confirmation Date), these loans and loans and financings have been novated and discharged under Brazilian law and creditors under these loans and financings are entitled only to receive the recoveries set forth in the RJ Plan in exchange for their claims in accordance with the terms and conditions of the RJ Plan. For more information regarding the recoveries to which creditors under our loans and financings are entitled under the RJ Plan, see “—Liabilities Subject to Compromise—Loans and Financing.”

Following the implementation of the RJ Plan, we expect that the obligations recorded as liabilities subject to compromise will be substantially reduced and the recoveries delivered with respect to those obligations to be reflected on our balance sheet under the original classifications for the related liabilities or as shareholders’ equity, as applicable. In particular, we expect that our obligations for loans and financings will be substantially reduced. We also expect that we will record interest expenses and foreign exchange gains and losses on the loans and financings recorded as recoveries for our liabilities subject to compromise as part of our financial expenses, net.

Following the implementation of the RJ Plan, we expect that our obligations under (1) our New Notes that will be issued to holders of bonds issued by Oi, Oi Coop and PTIF that are entitled to receive the Qualified Recovery described under “—Liabilities Subject to Compromise—Loans and Financing—Fixed Rate Notes,” (2) participations under theNon-Qualified Credit Agreement that will be available to holders of bonds issued by Oi, Oi Coop and PTIF that are entitled to receive theNon-Qualified Recovery described under “—Liabilities Subject to Compromise—Loans and Financing—Fixed Rate Notes,” (3) recoveries of creditors under our export credit agreements, and (4) recoveries under our bonds issued by Oi, Oi Coop and PTIF to holders of our U.S. dollar-denominated bonds issued by Oi and Oi Coop that are not entitled to receive the Qualified Recovery or theNon-Qualified Recovery, will accrue interest at fixed-rates in U.S. dollars.

Following the implementation of the RJ Plan, we expect that our obligations under the recoveries of creditors under our debentures, unsecured lines of credit and lessors under the lease contracts of Oi and Telemar relating to real property owned by Copart 4 and Copart 5 will accrue interest based on the CDI rate. As a result, following the implementation of the RJ Plan, increases in the CDI rate will increase our interest expenses and debt service obligations with respect to these recoveries.

In addition, the RJ Plan permits us to seek to raise up to R$2.5 billion in the capital markets and seek to borrow up to R$2 billion under new export credit facilities, as described under “—Liquidity and Capital Resources.” This debt may accrue interest at floating rates in foreign currencies. Accordingly, we may incur interest expenses and foreign exchange gains and losses in connection with this new debt. Increases in interest rates will increase our interest expenses and debt service obligations with respect to this indebtedness.obligations.

Seasonality

Our primary business operations do not have material seasonal operations, other than our sales of handsets and accessories in our Personal Mobility business which tends to increase during the fourth quarter of each year as compared to the other three fiscal quarters related to significant increases of volume during theyear-end holiday shopping season.

Recent Developments

ConfirmationSale of RJ PlanPT Ventures

On January 8, 2018,24, 2020, Africatel sold and transferred 100% of the share capital of PT Ventures to Sonangol for an aggregate purchase price of US$1 billion, of which US$61 million was paid to Africatel prior to the transfer of the shares, and Sonangol paid US$699 million in cash on the closing date. The remaining US$240 million of the purchase price is to be paid to Africatel by Sonangol by July 31, 2020, with a guaranteed minimum monthly payment of US$40 million beginning in February 2020 and we have received the minimum monthly payments due in February and March 2020. Payment of the remaining purchase price is fully guaranteed by a letter of credit. Pursuant to the Pharol Settlement Agreement, we deposited 34 million euros of the proceeds of this sale in an escrow account to cover losses relating to certain tax proceedings against Pharol.

The principal assets of PT Ventures included (1) a 25% stake in Unitel, (2) a 40% stake in Multitel Serviços de Telecomunicações Lda., (3) rights to dividends previously declared by Unitel, but not received by PT Ventures, and (4) all rights arising from a final award in the amount of approximately US$659 million in an arbitration proceeding initiated by PT Ventures against the other Unitel shareholders.

Sale of Botafogo Property

On February 21, 2020, we sold our property at Rua General Polidoro nº 99, Botafogo, Rio de Janeiro, to Alianza Gestão de Recursos Ltda. for R$120.5 million.

Issuance of Oi Mobile Debentures

In February 2020, an investor subscribed to an aggregate amount of R$2,500 million of Oi Mobile’snon-convertible secured debentures. These debentures are guaranteed by Oi and Telemar and are secured by a pledge of cash flows from our receivables in an amount up to R$200 million per month and a first-priority lien on our right to use mobile frequencies. These debentures mature in January 2022 in the event that we raise more than R$5 billion from our divestments by July 31, 2020, and will amortize at a rate of R$100 million per month beginning in August 2020 through January 2022 in the event that we do not achieve this divestment target. These debentures bear PIK interest, capitalized monthly, through January 2021 at a rate of 12.66% per annum based on the daily U.S. dollar equivalent principal amount determined in accordance with the daily exchange rate between the U.S. dollar and the Brazilianreal, and interest at a rate of 13.61% per annum, payable in cash, thereafter.

Extension of the Judicial Reorganization Proceedings

The Brazilian Bankruptcy Law provides that the RJ Proceedings and the judicial supervision of the RJ Debtors may be terminated on the second anniversary of the Brazilian Confirmation Date if the RJ Court entereddetermines that all obligations provided for in the RJ Plan have been satisfied based on the analysis of compliance with the RJ Plan.

On December 6, 2019, we filed a petition with the RJ Court requesting that the judicial supervision of the RJ Debtors not be terminated on February 5, 2020, the second anniversary of the Brazilian Confirmation Order, ratifying and confirming the RJ Plan, accordingDate, in order to its terms, but modifying certain provisions of the RJ Plan. The Brazilian Confirmation Order was published in the Official Gazette of the State of Rio de Janeiro on February 5, 2018, the Brazilian Confirmation Date.

The Brazilian Confirmation Order, accordingallow us to its terms, is binding on all parties as long as its effects are not stayed. By operation ofcontinue to execute the RJ Plan and remain focused on our strategic transformation. Notwithstanding the Brazilian Confirmation Order (provided that no stay or appealconclusion of the Brazilian Confirmation Order results in a changerestructuring of the Brazilian Confirmation Date),RJ Debtor’s financial debt in accordance with the unsecured claims against the RJ Debtors have been novatedapplicable terms and discharged under Brazilian law and holders of such claims are entitled only to receive the recoveriesconditions set forth in the RJ Plan, in exchange for their claims in accordance withwe presented to the terms and conditionsRJ Court circumstances related to the complexity inherent to the magnitude of the RJ Plan.

Election of RecoveriesProceedings and the ongoing reforms in the legal-regulatory environment, which we believe require additional measures yet to be implemented under the RJ PlanProceedings.

UnderOn February 27, 2020, we filed a petition with the RJ Court requesting that we be permitted to submit to our creditors for their consideration and deliberation at a new general creditors’ meeting a proposed amendment to the RJ Plan certain groupsdesigned to achieve greater operational and financial flexibility for our company to continue with investments and the fulfillment of our strategic plan. At the new general creditors’ meeting, only creditors wereof the RJ Debtors that held credits and had voting rights at the time of the original GCM and who continued to hold an interest in the debt obligations or equity securities of the RJ Debtors on February 27, 2020 will be entitled to make electionsvote.

On March 6, 2020, the RJ Court issued a decision granting our request to hold a new general creditors’ meeting to deliberate on a proposed amendment to the RJ Plan. The RJ Court required that:

the RJ Debtors must submit the proposed amendment to the RJ Plan to the RJ Court on or prior to September 8, 2020; and

the new general creditors’ meeting organized by the Judicial Administrator must take place within 60 days from the date of submission of the proposed amendment to the RJ Plan to the RJ Court by the RJ Debtors.

We intend to seek to amend the RJ Plan in order to facilitate asset sales contemplated by our strategic plan, including the potential sale of our mobile business and the proposed sales of othernon-core assets. We continue to discuss the terms of the proposed amendment with various constituencies of our company and can provide no assurances with respect to the formspecific terms of the recoveryproposed amendment that they were entitled to receive. The period to make these elections commenced on the Brazilian Confirmation Date and was scheduled to expire on February 26, 2018. On February 26, 2018, the RJ Court extended the election deadline applicable to beneficial holders of bonds issued by Oi, Oi Coop and PTIF until March 8, 2018. For more information with respect to the recoveries available to holders of bonds issues by Oi, Oi Coop and PTIF, see “—Liabilities Subject to Compromise—Loans and Financing—Fixed-Rate Notes.”

Voting for Dutch Composition Plans

On April 10, 2018, PTIF deposited a draft of the PTIF Composition Plan with the Dutch Court and Oi Coop deposited a draft of the Oi Coop Composition Plan with the Dutch Court. The PTIF Composition Plan and the Oi Coop Composition Plan each provide for the restructuring of the claims against PTIF and Oi Coop on substantially the same terms and conditions as the RJ Plan.

On April 10, 2018, Oi commenced a solicitation of votes of the holders of the seven series of bonds issued by PTIF in favor of a proposal to (1) approve extraordinary resolutions (a) releasing of Oi’s guarantee of the relevant series of bonds, and (b) instructing the trustee of such series of bonds to vote in favor of the PTIF Composition Plan and to provide a direction to the PTIF Bankruptcy Trustee in respect of its vote on behalf of PTIF on the Oi Coop Composition Plan; and (2) approve the PTIF Composition Plan.

Under the documents governing the bonds issued by PTIF, these actions may be taken at a meeting of holders of the applicable series of bonds at which at leasttwo-thirds of the principal amount of the applicable bonds are represented in person or by proxy. In the event that quorum is not obtained at any such meeting, these actions may be taken at a meeting of holders of the applicable series of bonds at a second meeting called for the purpose at which at leastone-third of the principal amount of the applicable bonds are represented in person or by proxy. In either case, the proposed extraordinary resolution may be passed by the vote of not less than 75% of the principal amount of the applicable bonds represented in the meeting.

The voting deadline under this voting solicitation was April 27, 2018 for one of these series of bonds and April 30, 2018 for the other six series of bonds. At meetings of each of these series of bonds held on May 2, 2018, quorum was not achieved for any of these series of bonds. As a result, on May 3, 2018, Oi published notices to convene adjourned meetings of each of these series of bonds on May 17, 2018 and establishing a new voting deadline of May 14, 2018. Based on the votes received as of the second voting deadline, we believe that each of the extraordinary resolutions will be passed and that each of these series of bonds will vote to approve the PTIF Composition Plan.

A meeting of the creditors of PTIF has been scheduled on June 1, 2018 at which the creditors of PTIF will consider the PTIF Composition Plan and the votes solicited by Oi will be presented to the PTIF Bankruptcy Trustee. Based on the results of the voting solicitation, we expect that the creditors of PTIF will approve the PTIF Composition Plan, however we cannot assure you that procedural matters will not be raised at this meeting of creditors that will result in the failure of the creditors to approve the PTIF Composition Plan.

If the PTIF Composition Plan is approved at the meeting of the creditors of PTIF, we expect that the Dutch Court will schedule a hearing on prior to June 15, 2018 to rule on the homologation of the PTIF Composition Plan. Although we expect that the Dutch Court will homologate the PTIF Composition Plan at that hearing, we cannot assure you that procedural matters will not be raised at this hearing that will result in the failure of the Dutch Court to homologate the PTIF Composition Plan. If the PTIF Composition Plan is homologated, the PTIF Composition Plan will be given full force and effect in each member state of the European Union.

On April 10, 2018, Oi commenced a solicitation of votes of the holders of the two series of bonds issued by Oi Coop in favor of the Oi Composition Plan. The voting deadline under this voting solicitation was May 15, 2018. As of the voting deadline, the tabulation is in the process of being finalized.

A meeting of the creditors of Oi Coop has been scheduled on June 1, 2018 at which the creditors of Oi Coop will consider the Oi Coop Composition Plan and the votes solicited by Oi will be presented to the Oi Coop Bankruptcy Trustee and the PTIF Bankruptcy Trustee is expected to vote the claim represented by an intercompany loan made by PTIF to Oi Coop. Based on the preliminary results of the voting solicitation, if the extraordinary resolutions of the PTIF bonds are passed by all series of PTIF bonds instructing the PTIF Bankruptcy Trustee to vote the claim represented by an intercompany loan made by PTIF to Oi Coop in favor of the Oi Coop Composition Plan, we expect that the creditors of Oi Coop will approve the Oi Coop Composition Plan, however we cannot assure you that procedural matters will not be raised at this meeting of creditors that will result in the failure of the creditors to approve the Oi Coop Composition Plan. If the extraordinary resolutions of the PTIF bonds are not passed by all series of PTIF bonds, we cannot assure you as to how the PTIF Bankruptcy Trustee will vote the claim represented by an intercompany loan made by PTIF to Oi Coop, and if the PTIF Bankruptcy Trustee vote this claim against approval of the Oi Coop Composition Plan, we expect the Oi Coop Composition Plan will not be approved.

If the Oi Coop Composition Plan is approved at the meeting of the creditors of Oi Coop, we expect that the Dutch Court will schedule a hearing on prior to June 15, 2018 to rule on the homologation of the Oi Coop Composition Plan. Although we expect that the Dutch Court will homologate the Oi Coop Composition Plan at that hearing, we cannot assure you that procedural matters will not be raised at this hearing that will result in the failure of the Dutch Court to homologate the Oi Coop Composition Plan. If the Oi Coop Composition Plan is homologated, the Oi Coop Composition Plan will be given full force and effect in each member state of the European Union.

Filing of Chapter 15 Motion

On April 17, 2018, the foreign representative for the Chapter 15 Debtors filed a motion with the U.S. Bankruptcy Court seeking an order of that court granting, among other things, full force and effect to the RJ Plan and the Brazilian Confirmation Order in the United States. The deadline for objections to the proposed order set by the U.S. Bankruptcy Court was May 11, 2018. As of that date, Pharol, Bratel B.V. and Bratel S.à r.l. filed an objection to that motion in which they argued that the motion should be denied without prejudice or deferred consideration until after certain appellate proceedings, arbitration and mediation have been concluded in Brazil. Additionally, The Bank of New York Mellon filed a limited objection requesting to revise certain portions of the proposed order, but did not object to the motion itself. The U.S. Bankruptcy Court has scheduled a hearing on the objections to the proposed order on May 29, 2018. If the U.S. Bankruptcy Court grants the requested order, the claims with respect to our bonds issued under indentures governed by New York law will be novated and discharged under New York law and the holders of these bonds will be entitled only to receive the recovery set forth in the RJ Plan in exchange for the claims represented by these bonds.Court.

Results of Operations

The following discussion of our results of operations is based on our audited consolidated financial statements prepared in accordance with US GAAP.IFRS. In the following discussion, references to increases or decreases in any period are made by comparison with the corresponding prior period, except as the context otherwise indicates.

Year Ended December 31, 20172019 Compared with Year Ended December 31, 20162018

The following table sets forth the components of our consolidated income statement, as well as the percentage change from the prior year, for the years ended December 31, 20172019 and 2016.2018.

 

   Year ended December 31, 
   2017  2016  %
Change
 
   (in millions ofreais, except
percentages)
 

Net operating revenue

  R$23,790  R$25,996   (8.5

Cost of sales and services

   (15,676  (16,742  (6.4
  

 

 

  

 

 

  

 

 

 

Gross profit

   8,114   9,255   (12.2

Operating income (expenses)

    

Selling expenses

   (4,400  (4,383  0.4 

General and administrative expenses

   (3,064  (3,688  (16.9

Other operating income (expenses), net

   (1,043  (1,237  (15.7

Reorganization items, net

   (2,732  (9,006  (69.7
  

 

 

  

 

 

  

Operating loss before financial expenses, net, and taxes

   (2,767  (9,059  (69.5

Financial expenses, net

   (1,612  (4,375  (63.2
  

 

 

  

 

 

  

Loss before taxes

   (4,379  (13,434  (67.4

Income tax and social contribution

   351   (2,245  n.m. 
  

 

 

  

 

 

  

Net loss

  R$(4,027 R$(15,680  (74.3
  

 

 

  

 

 

  

(1)n.m. Not meaningful.

   Year ended December 31, 
   2019   2018   %
Change
 
   (in millions ofreais, except
percentages)
 

Net operating revenue

   R$20,136    R$22,060    (8.7) 

Cost of sales and services

   (15,315)    (16,179)    (5.3) 
  

 

 

   

 

 

   

Gross profit

   4,821    5,881    (18.0) 

Operating income (expenses)

      

Selling expenses

   (3,548)    (3,853)    (7.9) 

General and administrative expenses

   (2,782)    (2,739)    1.6 

Other operating income (expenses), net

   (1,469)    (4,557)    (67.8) 
  

 

 

   

 

 

   

Operating loss before financial expenses, net, and taxes

   (2,977)    (5,268)    (43.5) 

Financial income (expenses), net

   (6,110)    26,609    (123.0) 
  

 

 

   

 

 

   

Profit (loss) before taxes

   (9,087)    21,341    (142.6) 

Income tax and social contribution

   (8)    3,275    (100.2) 
  

 

 

   

 

 

   

Profit (loss)

   R$(9,095)    R$24,616    (136.9) 
  

 

 

   

 

 

   

Net Operating Revenue

The following table sets forth the components of our net operating revenue, as well as the percentage change from the prior year, for the years ended December 31, 20172019 and 2016.2018.

 

   Year ended December 31, 
   2017   2016   %
Change
 
   (in millions ofreais, except
percentages)
 

Telecommunications in Brazil Segment:

      

Residential

  R$9,171   R$9,376    (2.2

Personal mobility

   7,645    7,849    (2.6

B2B

   6,486    7,607    (14.7

Other services

   256    332    (23.0
  

 

 

   

 

 

   
   23,557   25,164   (6.4) 

Other operations (1)

   233    833    (72.1
  

 

 

   

 

 

   

Net operating revenue

  R$23,790   R$25,996    (8.5
  

 

 

   

 

 

   
   Year ended December 31, 
   2019   2018   %
Change
 
   (in millions ofreais, except
percentages)
 

Telecommunications in Brazil Segment:

      

Residential customer services:

      

Residential fixed-line services

   R$3,282    R$4,170    (21.3) 

Broadband services

   2,187    2,423    (9.8) 

Pay TV services

   1,752    1,755    (0.2) 

Fixed-line interconnection

   43    53    (18.5) 
  

 

 

   

 

 

   
   7,264    8,402    (13.5) 

Personal mobility services

      

Mobile telephony services

   6,602    6,608    (0.1) 

Mobile interconnection

   257    448    (42.6) 

Sales of handsets, SIM cards and other accessories

   158    195    (18.7) 
  

 

 

   

 

 

   
   7,017    7,250    (3.2) 

B2B services

   5,528    5,981    (7.6) 

Other services

   140    227    (38.3) 
  

 

 

   

 

 

   
   19,949    21,860    (8.7) 

Other operations(1)

   187    200    (6.7) 
  

 

 

   

 

 

   

Net operating revenue

   R$20,136    R$22,060    (8.7) 
  

 

 

   

 

 

   

 

(a)(1)

Other operations includes the net operating revenue of Africatel.

Net operating revenue of our Telecommunications in Brazil segment declined by 6.4%8.7% during 2017,2019, principally due to a 14.7%13.5% decline in net operating revenue from residential services, and to a lesser extent, a 7.6% decline in net operating revenue from B2B services, and to a lesser extent, a 2.2% decline in net operating revenue from residential services, and a 2.6%3.2% decline in net operating revenue from personal mobility services. In addition, net operating revenue of our other operations declined by 72.1%, principally as a result of our disposition of our interest in MTC in January 2017.

Net Operating Revenue from Residential Customer Services

Net operating revenue from residential customer services represented 38.5%36.1% of our net operating revenue during 2017.2019. Residential customer services include fixed telephony services, including voice services, data communication services (broadband), andPay-TV. Net operating revenue from residential services declined by 2.2%13.5%, primarily due to (1) the 3.3%14.2% decline in the average number of residential revenue generating units, or RGUs;RGUs, (2) the decline in voice traffic, and (3) the reduction inTU-RL andTU-RIU fixed line interconnection tariffs and VCfixed-to-mobile tariffs in February 2017. These effects were partially offset by the 3.9% increase in the average monthly net residential revenue per user (calculated based on the total revenue for the year divided by the monthly average customer base for the year divided by 12) to R$79.6 in 2017 from R$76.6 in 2016, primarily due to an increase in broadband2019 andPay-TV revenues. February 2018.

Net Operating Revenue from Residential Fixed-Line Services.

Net operating revenue from residential fixed-line services declined by 9.5%,21.3% during 2019, primarily due to a 7.2%15.4% decline in the average number of residential fixed lines in service to 9.27.0 million during 2017as of December 31, 2019 2019 from 9.98.3 million during 2016,as of December 31, 2018, as a result of (1) the general trend in the Brazilian telecommunications industry to substitute mobile services in place of local fixed-line services and (2) the impact of two rate increases during the year.corresponding reduction in voice service traffic. The effects of these factors were partially offset by the migration of our fixed-line customer base to convergent service offerings such asOi Total, and other plans offering unlimited minutes of usage, which generate greater revenue per user.

Net Operating Revenue from Broadband Services.

Net operating revenue from residential broadband services, increasedwhich includes broadband services delivered through both our copper and fiber networks, declined by 0.9%,9.8% during 2019, primarily as a result of (1) a 1.5% increase13.9% decline in the number of our residential ADSL subscribers to 4.2 million as of December 31, 2019 from 4.9 million as of December 31, 2018, and (2) a 1.6% decline in the average net operating revenue per subscriber primarily as a result of the migration of ourfrom broadband base to service offerings with higher speed, which generate greater revenue per user. The effects of this migration were partially offset by a 0.6% decline in the average number of our residential ADSL subscribers.services. As of December 31, 2017,2019, our ADSLxDSL subscribers represented 55.8%60.0% of our total residential fixed lines in service and subscribed to plans with an average speed of 8.333.3 Mbps as compared to 52.2%59.0% of our total residential fixed lines in service at an average speed of 6.89.8 Mbps as of December 31, 2016.2018. The substantial increase in average speed of our residential broadband subscriptions primarily reflects the success of our program to increase subscriptions over our expanding FTTH network.

Net Operating Revenue fromPay-TV Services.

Net operating revenue from residentialPay-TV services increaseddeclined by 22.9%,0.2% during 2019, primarily as a result of a 16.0% increasean 8.5% decline in the average number of our residentialPay-TV subscribers increased to 1.51.45 million during 2017as of December 31, 2019 from 1.31.59 million during 2016, andas of December 31, 2018, the effects of which were partially offset by a 5.9%0.3% increase in the average net operating revenue per subscriber, principally as a result of the shift in the our sales mix towards more comprehensive packages of channels.subscriber. As of December 31, 2017,2019, ourPay-TV subscribers represented 16.2%20.7% of our total residential fixed lines in service as compared to 13.0%19.2% of our total residential fixed lines in service as of December 31, 2016.2018.

Net Operating Revenue from Personal Mobility Services

Net operating revenue from personal mobility services represented 32.1%34.8% of our net operating revenue during 2017.2019. Personal mobility services include sales of mobile telephony services to post-paid andpre-paid customers that include voice services and data communication services. Net operating revenue from personal mobility services declined by 2.6%3.2%, primarily due to (1) a 20.2% decline in mobile interconnection revenue, and (2) a 1.2%2.8% decline in revenue from mobile telephony services.

Net Operating Revenue from Mobile Telephony Services.

Net operating revenue from mobile telephony services declined by 1.2%0.1%, primarily due to:

to a 9.3%10.3% decline in the number of mobile customers that subscribe to our prepaid plans to 29.924.5 million during 2017as of December 31, 2019 from 33.027.3 million during 2016,as of December 31, 2018, principally as a result of (1) an increase in Brazil’s continuing high unemployment rate as our sales net additions of prepaid subscribers is closely correlated to movements in the unemployment rate, (2) the migration of prepaid customers in Brazil to the use of a single SIM card as operators have increased the offer of“all-net” plans following the successive reductions of the MTR tariffs, and (3) our strict disconnection policy for inactive customers, which is designed to reduce fee payments that we must make for each active account; and

account.

a 2.1% decline in the number of mobile customers that subscribe to our postpaid plans to 6.7 million during 2017 from 6.9 million during 2016.

The effects of these declines were partially offset by a 7.5%23.1% increase in average monthly net revenue per user, primarilythe number of mobile customers that subscribed to our postpaid plans to 9.5 million as a result of an improvement in the profileDecember 31, 2019 from 7.7 million as of our customer base.December 31, 2018. During 2017,2019, data revenue represented 53.9%84.1% of net operating revenue from mobile telephony services as compared to 47.2%71.7% during 2016.2018.

Net Operating Revenue from Interconnection to Our Mobile Network.Network

Mobile interconnection revenue declined by 20.2% in 2017,42.6% during 2019, primarily as a result of the reduction in MTR interconnection tariffs in February 2017.2019 and February 2018, the effects of which were partially offset by an increase in interconnection traffic.

Net Operating Revenue from Sales of Handsets, SIM Cards and Other Accessories

Revenue from handsets, SIM cards and other accessories declined by 18.7% during 2019, primarily as a result of the reduction in sales volume of handsets due to our policy of not subsidizing the sale of this product.

Net Operating Revenue from B2B Services

Net operating revenue from B2B services represented 27.3%27.5% of our net operating revenue during 2017.2019. B2B services include corporate solutions offered to our small,medium-sized, large corporate customers, including voice services and corporate data solutions, and wholesale customers. Netcustomers.Net operating revenue from B2B services declined by 14.7%7.6%, primarily as a result of (1) lower voice traffic, following the natural market trend, (2) the reduction in MTR interconnection tariffs and VCfixed-to-mobile tariffs in February 2017,2019 and February 2018, and (3) the slowdown inslow recovery of Brazilian economic activity, withwhich has led to efforts by corporate and government customers to reduce costs, including telecommunications services costs, and has led to the downsizing or closing of many of our SME customers, and (4) market perceptionscustomers.

The total number of our company during our RJ proceedings which has made it difficult for usB2B customers declined by 2.0% to enter into new agreements with corporate customers.

As a result6.6 million as of these factors, we experienced a 1.6%December 31, 2019 from 6.7 million as of December 31, 2018, as the 5.9% decline in the total number of B2B fixed-line customers to 6.5 million during 2017 from 6.6 million during 2016, principally as a result of a 3.2% decline in fixed line customers, partiallymore than offset by a 1.1%the 4.1% increase in the number of B2B mobile customers.

Operating Expenses

Under the Brazilian Corporate Law, we are required to segregate cost of sales and services from operating expenses in the preparation of our income statement.statement of operations. However, in evaluating and managing our business, we prepare reports in which we review the elements included in cost of sales and services and operating expenses classified by nature, as presented in note 5 of our audited consolidated financial statements. We believe that this classification improves our ability to understand results and trends in our business and that financial analysts and other investors who review our performance rely on this classification in performing their own analysis. Therefore, we have presented the discussion below of our operating expenses based on the classification of operating expenses presented in note 5 of our audited consolidated financial statements.

The following table sets forth the components of our operating expenses, as well as the percentage change from the prior year, for the years ended December 31, 20172019 and 2016.2018.

 

   Year Ended December 31, 
   2017   2016   %
Change
 
   (in millions ofreais, except
percentages)
 

Third-party services

  R$6,221   R$6,399    (2.8

Depreciation and amortization

   5,881    6,311    (6.8

Rental and insurance

   4,163    4,330    (3.9

Personnel

   2,791    2,852    (2.1

Network maintenance services

   1,252    1,540    (18.7

Interconnection

   778    1,173    (33.7

Contingencies

   144    1,056    (86.4

Allowance for doubtful accounts

   692    643    7.5 

Advertising and publicity

   414    449    (7.9

Handsets and other costs

   223    284    (21.4

Impairment losses

   47    226    (79.4

Taxes and other expenses

   345    559    (38.3

Other operating income (expenses), net

   1,233    227    n.m 
  

 

 

   

 

 

   

Total cost of sales and services

  R$24,184   R$26,049    (7.2
  

 

 

   

 

 

   

n.m.Not meaningful.
   Year Ended December 31, 
   2019   2018   %
Change
 
   (in millions ofreais, except
percentages)
 

Third-party services

   R$6,031    R$5,925    1.8 

Depreciation and amortization

   6,874    5,811    18.3 

Rental and insurance

   2,576    4,200    (38.7) 

Personnel

   2,529    2,594    (2.5) 

Network maintenance services

   1,014    1,104    (8.1) 

Interconnection

   487    658    (25.9) 

Provision for contingencies

   216    202    7.0 

Expected losses on trade receivables

   489    697    (29.8) 

Advertising and publicity

   497    382    30.1 

Handsets and other costs

   171    196    (13.0) 

Impairment losses

   2,111    291    623.6 

Taxes and other expenses

   111    250    (55.7) 

Other operating income (expenses), net

   (7)    (5,016)    (99.9) 
  

 

 

   

 

 

   

Total cost of sales and services

   R$23,114    R$27,328    (15.4) 
  

 

 

   

 

 

   

Operating expenses declined by 7.2% in 2017,15.4% during 2019, principally due to:

to (1) a 86.4%decline in other operating expenses, net to R$7 million during 2019 from R$5,016 million during 2018, and (2) a 38.7%, or R$9121,624 million, decline in contingencies;

a 6.8%, orrental and insurance costs to R$4292,576 million decline in depreciation and amortization costs;

a 33.7%, orduring 2019 from R$3954,200 million decline in interconnection costs;

a 18.7%, or R$289 million, decline in network maintenance services; and

a 38.3%, or R$214 million, decline in taxes and other expenses.

during 2018. The effects of these factors werewas partially offset by our incurrence of R$1,233 million(1) an increase in other operating expenses, net during 2017 comparedimpairment losses to R$2272,111 million during 2016.2019 from R$292 million during 2018, and (2) an 18.3% increase in depreciation and amortization expenses to R$6,874 million during 2019 from R$5,811 million during 2018.

Third-Party Services

Third-party service costs declinedincreased by 2.8% in 2017,1.8% during 2019, primarily as a result of lower call centerincreased selling expenses as a resultdue to the intensification of our adoption of our new customer care model and lower legal advisory and consulting services expenses as a result of a reduction of judicial processes. The effects of these factors were partially offset by higher content acquisition costs for ourPay-TV services as a result of the 16.0% increase in the average number of our residentialPay-TV subscribers, an increase in sales commission expenses as a result of an increase in sales of higher value services, and a reduction in energy costs.commercial activity.

Depreciation and Amortization

Depreciation and amortization costs declinedincreased by 6.8% in 2017,18.3% during 2019, primarily as a result of the growthour implementation of increase in the amountIFRS 16 on January 1, 2019 as a result of the property, plantwhich we recorded R$947 million of depreciation and equipment that has been fully depreciated.amortization expenses with respect to right of use of assets during 2019.

Rental and Insurance

Rental and insurance costs declined by 3.9% in 2017,38.7% during 2019, primarily as a result of (1) an decline inreaisour implementation of certain rental expenses denominated in U.S. dollarsIFRS 16 on January 1, 2019 as a result of the appreciation ofreal against U.S. dollar during 2017, particularly expenses relating to our agreements with GlobeNet andwhich our lease of capacity on theSES-6 satellite, and (2) the absence of expenses declined by R$1,551 million during 2017 relating to settlement agreements with other operators we entered into in 2016 related to the leasing of towers and equipment. The effects of these factors was partially offset by (1) increased tower and equipment leasing costs, and (2) increased vehicles leasing costs as a result of our absorption of network maintenance operations.2019.

Personnel

Personnel expenses (including employee benefits and social charges and employee and management profit sharing) declined by 2.1%2.5% during 2019, principally due to a 3.9% decline in 2017, primarily as a result of (1) headcount reductions that we implemented in May 2016direct employee expenses, including wages, taxes and inbenefits, the fourth quarter of 2016, and (2) initiatives that that we have implemented to promote greater efficiency and productivity as well as stricter cost controls related in personnel expenses. The effects of these factorswhich were partially offset by (1) thea 9.0% increase in the number of our employeesprofit sharing and provisions for profit sharing as a result of our absorptionachieving the objectives of network service operations in 2016, (2) increases in the compensation of some of our employees as a result of the renegotiation of some of our collective bargaining agreements at the end of 2016, (3) increased provisions for variable compensation related to the fulfillment of operational, financial and quality goals established for 2017 under some of our collective bargaining s, and (4) our implementation of certain strategic projects that have resulted in the insourcing of services that used to be provided by third parties in order to improve quality and productivity in some of our critical processes.these programs.

Network Maintenance Services

Network maintenance services costs declined by 18.7% in 2017,8.1% during 2019, primarily as a result of (1) lower maintenance costs related to payphones following the approval of the PGMU, (2) the successful renegotiation of some of our absorptionmaintenance contracts, and (3) a lower number of network service operations in the state of Rio de Janeiro and in the South, North and Northeast regions,maintenance incidents as a result of our initiatives focused on preventive actions and productivity improvements, which we no longer incur costs to third parties for these services, and our focus on conducting more efficienthave been increasing the efficiency of field operations, focused on increased productivityas well as efficiency gains arising from the digitalization of processes and preventive actions. The effects of this factor were partially offset by our insourcing of technical support call center operations in 2017 and annual readjustments of costs under our contracts.customer service.

Interconnection

Interconnection costs declined by 33.7% in 2017,25.9% during 2019, primarily as a result of the declines in MTR interconnection tariffs and theTU-RL andTU-RIU interconnection tariffs that were implemented in February 20172019 and February 2016. The2018, the effects of these factorswhich were partially offset by an increase inoff-net mobile traffic volume interconnection traffic.

Provision for Contingencies

Provision for contingencies increased by 7.0% during 2019, primarily as a result of our introductionrevision of new mobile plans based on the“all-net” model.

Contingencies

In 2016, contingencies included R$858 million methodology used to calculate the provisions for losses in labor lawsuits and civil lawsuits related to labor contingenciesthe financial interest agreements described under “Item 8. Financial Information—Legal Proceedings—Civil Claims Relating to Oi S.A. and Our Brazilian Operations—Financial Interest Agreements (PEX and PCT)” due to the revisions to our estimate model as a result of Rede Conecta.the history of terminations of lawsuits under the RJ Plan and our increased accumulated experience with estimating these losses.

Allowance for Doubtful AccountsExpected Losses on Trade Receivables

Allowance for doubtful accounts increasedExpected losses on trade receivables declined by 7.5% in 2017,29.8% during 2019, primarily as a result of an increasea reduction in consumer default rates as a resultour level of the deterioration Brazilian macroeconomic conditions.customer defaults, particularly in our B2B business. During the year ended December 31, 2017, allowance for doubtful accounts2019, expected losses on trade receivables represented 2.9%2.4% of our net operating revenue compared to 2.5% in 2016.3.2% during 2018.

Advertising and Publicity

Advertising and publicity expenses declinedincreased by 7.9% in 2017,30.1% during 2019, primarily as a result of a decline in the volumean intensification of our advertising campaigns.campaigns, particularly for our FTTH services and personal mobility services.

Handsets and Other Costs

Handsets and other costs declined by 21.4% in 2017,13.0% during 2019, primarily due to lower handset sales.the reduction in sales volume of handsets due to our policy of not subsidizing the sale of this product.

Impairment Losses

ImpairmentWe recorded impairment losses declined by 79.4% in 2017. Impairment losses in 2017 and 2016 consisted of losses on goodwill relating to Africatel, which is reported as aheld-for-sale assetR$2,111 million during 2019 as a result of our annualtesting of ournon-current assets for impairment testing.under IAS 36 as of December 31, 2019, primarily due to (1) the revision of our strategic plan, focused on improving operating and financial performance, using a sustainable business model that is designed to maximize the Company’s value in the context of our judicial reorganization; and (2) increased market competitiveness, mainly in the residential market, which accelerated the decline in the revenues from fixed-line services and DTH services. This impairment loss was fully allocated to the carrying value of our regulatory licenses. We recorded impairment losses of R$292 million during 2018, consisting of a supplementary adjustment to the recognized allowance for impairment losses related to expected future profitability of assets with finite useful lives.

Taxes and Other Expenses

Taxes and other expenses declined by 38.3% in 2017,55.7% during 2019, primarily due to a decrease in other tax expenses, due toas a decreaseresult of a decline in other revenues into which other taxes are associated, and a decrease in expenses for fines.

Other Operating Expenses,Income (Expenses), Net

Other operating expenses, net increased towas R$1,2337 million in 2017 from R$227 million in 2016,during 2019, consisting primarily as a result of the effects ofnon-recurring expenses related to unrecoverable tax,write-off of other assets and other expenses due to reconcile the accounting balancesrecognition during 2019 of R$1,518 million of PIS and COFINS credits as part of the RJ Proceedings.

Reorganization Items, Net

As a result of a final and unappealable court decision permitting us to deduct ICMS from our tax base for the RJ Proceedings, we have applied ASC 852 in preparing our consolidated financial statements. ASC 852 requires that financial statements distinguish transactionspurposes of calculation PIS and events that are directly associated withCOFINS and the reorganization fromrecovery of previous overpayments of PIS and COFINS, the ongoing operations of the business. Accordingly, certain expenses, realized gains and losses and provisions for losses that are realized or incurred in the RJ Proceedings have been recorded in as restructuring expenses in our consolidated statements of operations.

Reorganization items, net declined by 69.7% to R$2,732 million during 2017 from R$9,006 million during 2016. Reorganization items, net during 2017 consisted of (1) a R$1,569 million increase of the amount recorded relating to our contingent liabilities owed to ANATEL to the amount allowed for these claims in the RJ Proceedings, which was greater than their carrying amount prior to the commencement of the RJ Proceedings (2) a R$1,146 million increase of the amount recorded relating to our contingent liabilities to the amount allowed for these claims in the RJ Proceedings, which was greater than their carrying amount prior to the commencement of the RJ Proceedings, and (2) fees and expenses of R$370 million of professional advisors who are assisting us with the RJ Proceedings. The effects of these expenseswhich were partially offset by our(1) the recognition of incomeR$1,231 million of expenses for provisions related to the recognition of onerous contract arising from short-term investmentsthe provision of satellite capacity, and (2) the derecognition during 2019 of R$713167 million which were recognized as reorganization items.related to the reconciliation of tax credits and tax incentives from prior periods that we do not expect to be realized.

Reorganization items,Other operating expenses, net was R$5,016 million during 2016 consisted2018 consisting primarily of (1) the recognition of R$4,884 million of expenses for provisions related to the recognition of onerous contract for the supply of submarine cable capacity, and (2) the recognition of R$109 million of revenue from the reversal of a R$6,604 million increaseprovision for contingencies due to the reprocessing of the amount recorded relating to our contingent liabilities owed to ANATEL toprovision estimate model considering the amount allowednew profile for these claimsclosing the lawsuits in the RJ Proceedings, which was greater than their carrying amount prior to the commencementa new context after approval and ratification of the RJ Proceedings, (2) a R$2,350 million increase of the amount recorded relating to our other contingent liabilities to the amount allowed for these claims in the RJ Proceedings, which was greater than their carrying amount prior to the commencement of the RJ Proceedings and (2) fees and expenses of R$253 million of professional advisors who are assisting us with the RJ Proceedings. The effects of these expenses were partially offset by our recognition of income from short-term investments of R$202 million, which were recognized as reorganization items.Plan.

Operating LossProfit before Financial Expenses, Net, and Taxes

As a result of the foregoing, theour Telecommunications in Brazil segment recorded operating loss before financial expenses, net, and taxes of our Telecommunications in Brazil segment declined by 70.1%, to R$2,6972,864 million during 2017 from2019 compared to operating profit before financial expenses, net, and taxes of R$9,0085,185 million during 2016.2018. As a percentage of net operating revenue, the operating loss before financial expenses, net, and taxes of our Telecommunications in Brazil segment declined to 11.4%was 14.4% during 2017 from 35.8%2019 and operating loss before financial expenses, net, and taxes of our Telecommunications in Brazil segment was 23.7% during 2016.2018.

Operating expenses of our other operations declinedincreased by 68.5%6.1% to R$303300 million during 20172019 from R$884283 million during 2016, principally as a result of our disposition of our interest in MTC in January 2017.2018. The operating loss before financial expenses, net, and taxes of our other operations increased by 37.5%,36.9% to R$70113 million during 20172019 from R$5183 million during 2016.2018. As a percentage of net operating revenue, the operating loss before financial expenses, net, and taxes of our other operations increased to 30.0%was 60.7% during 2017 from 6.1%2019 and 41.4% during 2016.2018.

Our consolidated operating loss before financial expenses, net, and taxes declined by 69.5%,43.5% to R$2,7672,977 million during 20172019 from R$9,0595,268 million during 2016.2018. As a percentage of net operating revenue, operating loss before financial expenses, net, and taxes declined to 11.6%was 14.8% during 2017 from 34.8%2019 and 23.9% during 2016.2018.

Financial Expenses, Net

Financial Income

Financial income increaseddeclined by 32.4%91.4% to R$1,5502,662 million during 20172019 from R$1,17130,950 million during 2016,2018, primarily due to (1) a 70.7% increase in interest on other assetsour recognition of the fair value of third-party borrowings and financing arising from the impacts of the ratification of the RJ Plan of R$49 million during 2019 compared to R$1,05013,290 million during 2017 from2018, (2) our recording no gains or losses on our restructuring of our third-party borrowings during 2019 compared to our recording a R$61511,055 million during 2016, principallygains as a result of interest on judicial deposits and monetary variation on others assets and (2)the novation of the debt represented by the Defaulted Bonds, calculated pursuant to the RJ Plan, during 2018, (3) our recording no gain on exchange rate differences on translating foreign short-term investmentsreversal of interest and other income of R$170 million during 2017,2019 compared to R$4,080 million, primarily as parta result of the recognition as reorganization items, netreversal of the interest expenses on debt included in the RJ Plan, adjusted in the period prior to the Brazilian Confirmation Date, of R$3,013 million and adjustment of trade payables and default payment to present value of R$877 million, during 2018, and (4) our recording inflation adjustment and foreign exchange difference on the fair value adjustment of R$334 million during 2019 compared to a R$1351,399 million loss during 2016. 2018.

The effects of these factors was partially offset by (1) our recording no incomeinterest and inflation adjustment to other assets of R$1,922 million during 2019, primarily consisting of R$2,100 million related to the monetary restatement on PIS and COFINS credits resulting from short-term investments during 2017, as partthe exclusion of ICMS from its calculation base and the recognition as reorganization items, netrecovery of previous overpayments of PIS and COFINS, compared to incomeinterest and inflation adjustment to other assets of R$112809 million during 2016, and (2) a 13.5% decline in other income to R$500 million during 2017 from R$578 million during 2016.2018.

Financial Expenses

Financial expenses declinedincreased by 43.0%102.0% to R$3,1628,772 million during 20172019 from R$5,5464,342 million during 2016,2018, primarily dueas a result of:

our recording interest expenses on borrowings and debentures payable to the eliminationthird parties of R$1,618 million during 2019 compared to our borrowingrecording a reversal of interest expenses on borrowings and financing costs in 2017debentures payable to third parties of R$1,793 million, primarily as a result of the commencementreversal of interest on debt included in the RJ Plan of R$3,115 million, partially offset by interest expenses on borrowings and debentures payable to third parties of R$1,362 million, during 2018;

our recording reversals of inflation adjustments to provisions of R$1,620 million during 2019 compared to R$227 million during 2018, principally as a result of (1) our revision of the methodology used to calculate the provisions for losses in labor lawsuits and civil lawsuits during 2019 due to the revisions to our estimate model as a result of the history of terminations of lawsuits under the RJ Plan and our increased accumulated experience with estimating these losses, and (2) our reversal of a portion of our provision for contingencies and the related inflation adjustment during 2019 as a result of the revisions to our estimate model to take into account the new profile and history of discontinuation of lawsuits in the context of the approval and ratification of the RJ ProceedingsPlan;

our recording R$949 million in June 2016, comparedinterest on leases during 2019 as a result of our implementation of IFRS 16 on January 1, 2019;

a 48.2%, or R$603 million, increase in interest on and inflation adjustment to our borrowing and financing costs ofother liabilities to R$2,7461,854 during 2019 from R$1,251 million during 2016,2018, principally as a result of our recording R$742 million of exchange rate loss and amortization of deferred gains relating to the present value adjustment of our onerous obligation recorded at the end of 2018; and

our recording a R$238 million loss on cash investments classified asheld-for-sale during 2019, primarily as a result of a R$404 million loss recorded based on our revision of the fair value of the cash investment and dividends receivable in Unitel, the effects of which were partially offset by a R$165 million exchange rate gain due to the 4.0% depreciation of thereal against the U.S. dollar during this period, compared to a R$293 million gain during 2018, principally as a result of (1) a R$829 million exchange rate gain due to the 17.1% depreciation of thereal against the U.S. dollar, during this period, and (2) R$142 million recorded with respect to our portion of dividends approved by Unitel related to Unitel’s 2017 fiscal year, the effects of which were partially offset by a R$678 million loss recorded based on our revision of the fair value of the cash investment and the revision of the recoverable amount of dividends receivable from Unitel;

The effects of these factors were partially offset by a 12.9% increase74.3%, or R$1,854 million, decline in other chargesinflation and exchange gains on third-party borrowings to R$3,162640 million during 20172019 from R$2,8002,494 million during 2016.

Other charges increased primarily as a result of (1) a 174.3% increase in interest on other liabilities to R$1,641 million during 2017 from R$598 million during 2016, principally due to the commencement of our participation in the Tax Recovery Program (REFIS) in May 2017, and (2) a 158.6% increase in other expenses to R$450 million during 2017 from R$174 million during 2016. The effects of these factors was partially offset by (1) a 75.5% decline in loss on available for sale financial assets to R$267 million during 2017 from R$1,090 million during 2016,2018, principally as a result of the reductionpositive impact on our U.S. dollar-denominated debt of the loss recorded based on our revision of the recoverable amount of dividends receivable from Unitel, the fair value of the cash investment in Unitel and exchange losses rate related to the4.0% depreciation of the Kwanzareal against the U.S. dollar andduring 2019 as compared to the 17.1% depreciation of thereal against the U.S. dollar during 2018, as well as our recording capital gains associated to US$39the novation of debts arising on the Defaulted Bonds of R$555 million during 2017 from US$242 million during 2016, and (2) a 24.6% decline in tax on financial transactions and bank fees to R$512 million during 2017 from R$679 million during 2016, principally due to a reduction in these types of expenses as a result of judicial recovery.2019.

Income Tax and Social Contribution

The composite corporate statutory income tax and social contribution rate was 34% in each of 2017during 2019 and 2016.2018. We recorded an income tax and social contribution benefitsexpense of R$3518 million during 2017 and2019 compared to an income tax and social contribution expensesbenefit of R$2,2453,275 million during 2016.2018. The effective tax rate applicable to our loss before taxes was 8.0% during 2017 and (16.7)(0.1)% during 2016.2019 and the effective tax rate applicable to our profit before taxes was (15.3)% during 2018. The table below sets forth a reconciliation of the composite corporate statutory income tax and social contribution rate to our effective tax rate for each of the periods presented.

 

   Year Ended
December 31,
 
   2017   2016 

Composite corporate statutory income tax and social contribution rate

   34.0%    34.0% 

Valuation allowance

   (25.9)    (30.1) 

Effects of foreign rate differential

   (0.5)    (0.1) 

Tax effects of permanent additions

   (2.1)    (21.5) 

Tax effects of permanent exclusions

   8.5    0.9 

Tax incentives

   0.3    0.2 

Tax amnesty program

   (6.3)    —   

Other

   0.0    0.0 
  

 

 

   

 

 

 

Effective rate

   8.0%    (16.7)% 
   Year Ended
December 31,
 
   2019  2018 

Composite corporate statutory income tax and social contribution rate

   34.0  34.0

Equity in investees

   0.0   0.0 

Tax incentives

   0.0   0.0 

Permanent Deductions(add-backs)

   (3.4  (62.3

Reversal of (allowance for) impairment losses on deferred tax assets

   (27.2  12.9 

Tax effects of deferred tax assets of foreign subsidiaries

   (3.4  0.0 

Effective rate

   (0.1)%   (15.3)% 

The effective tax rate applicable to our loss before taxes was 8.0% in 2017,(0.1)% during 2019, resulting in a tax benefit,expense despite our generating a loss before taxes, primarily as a result of (1) the tax effects of a valuation allowance and valuation allowance,for impairment losses on deferred tax assets that were recognized for the companies that as of December 31, 2019, do not expect to generate sufficient future taxable profits against which these tax assets could be offset, which resulted in a decline in our tax assets by R$1,1352,474 million and reduced the effective tax rate applicable to our loss before taxes by 27.2%, (2) the tax effects of permanentadd-backs, mostly as a result of the effects of the recognition of the amortization of deferred gains relating to the fair value adjustment due to the restructured liabilities after confirmation of the RJ Plan, which reduced the effective tax rate applicable to our loss before taxes by 3.4%, and, (3) the tax effects of unrecognized deferred tax assets regarding foreign subsidiaries that are not eligible to recognize tax credits on tax loss carryforwards, which reduced the effective tax rate applicable to our loss before taxes by 3.4%.

The effective tax rate applicable to our income before taxes was (15.3)% during 2018, resulting in a tax benefit despite our generating income before taxes, primarily as a result of permanent deductions, mostly as a result of the effects of the novation of our debt obligations due to the confirmation of the RJ Plan, which reduced our effective tax rate by 62.3%. The effects of this factor was partially offset by the tax effects of a valuation allowance for impairment losses on deferred tax assets, which resulted in a decline in our tax assets by R$2,757 million, that were recognized for the companies that as at December 31, 2018, do not expect to generate sufficient future taxable profits against which these tax assets could be offset, which increased our effective tax rate by 12.9%.

Profit (Loss)

As a result of the foregoing, we recorded consolidated loss of R$9,095 million during 2019 compared to consolidated profit of R$24,616 million 2018. As a percentage of net operating revenue, our loss was 45.2% during 2019 compared to profit of 111.6% during 2018.

Year Ended December 31, 2018 Compared with Year Ended December 31, 2017

The following table sets forth the components of our consolidated statement of operations, as well as the percentage change from the prior year, for the years ended December 31, 2018 and 2017.

   

Year ended December 31,

   

2018

  

2017

  

% Change

   (in millions ofreais, except percentages)

Net operating revenue

  R$22,060  R$23,790  (7.3)

Cost of sales and services

  (16,179)  (15,669)  3.3
  

 

  

 

  

Gross profit

  5,881  8,121  (27.6)

Operating income (expenses)

      

Selling expenses

  (3,853)  (4,103)  (6.1)

General and administrative expenses

  (2,739)  (3,137)  (12.7)

Other operating income (expenses), net

  (4,557)  (3,242)  40.6
  

 

  

 

  

Operating loss before financial expenses, net, and taxes

  (5,268)  (2,361)  123.1

Financial income (expenses), net

  26,609  (3,197)  n.m
  

 

  

 

  

Income (loss) before taxes

  21,341  (5,558)  n.m.

Income tax and social contribution

  3,275  (1,099)  n.m.
  

 

  

 

  

Net income (loss)

  R$24,616  R$(6,656)  n.m.
  

 

  

 

  

n.m.

Not meaningful.

Net Operating Revenue

The following table sets forth the components of our net operating revenue, as well as the percentage change from the prior year, for the years ended December 31, 2018 and 2017.

   

Year ended December 31,

   

2018

  

2017

  

% Change

   (in millions ofreais, except percentages)

Telecommunications in Brazil Segment:

      

Residential customer services:

      

Residential fixed-line services

  R$4,170  R$4,881  (14.6)

Broadband services

  2,423  2,642  (8.3)

Pay TV services

  1,755  1,578  11.2

Fixed-line interconnection

  53  71  (24.6)
  

 

  

 

  
  8,402  9,171  (8.4)

Personal mobility services

      

Mobile telephony services

  6,608  6,915  (4.4)

Mobile interconnection

  448  500  (10.4)

Sales of handsets, SIM cards and other accessories

  195  230  (15.1)
  

 

  

 

  
  7,250  7,645  (5.2)

B2B services

  5,981  6,486  (7.8)

Other services

  227  256  (11.2)
  

 

  

 

  
  21,860  23,557  (7.2)

Other operations(1)

  200  233  (14.0)
  

 

  

 

  

Net operating revenue

  R$22,060  R$23,790  (7.3)
  

 

  

 

  

(1)

Other operations includes the net operating revenue of Africatel.

Net operating revenue of our Telecommunications in Brazil segment declined by 7.2% during 2018, principally due to an 8.4% decline in net operating revenue from residential services, a 7.8% decline in net operating revenue from B2B services, and a 5.2% decline in net operating revenue from personal mobility services.

Net Operating Revenue from Residential Customer Services

Net operating revenue from residential customer services represented 38.1% of our net operating revenue during 2018. Net operating revenue from residential services declined by 8.4%, primarily due to (1) the 7.2% decline in the number of residential RGUs, (2) the decline in voice traffic, and (3) the reduction inTU-RL andTU-RIU fixed line interconnection tariffs and VCfixed-to-mobile tariffs in February 2017 and February 2018. These effects were partially offset by the 0.6% increase in the average monthly net residential revenue per user to R$80.0 during 2018 from R$79.6 during 2017, primarily due to an increase in broadband andPay-TV revenues.

Net Operating Revenue from Residential Fixed-Line Services

Net operating revenue from residential fixed-line services declined by 14.6%, primarily due to a 10.4% decline in the number of residential fixed lines in service to 8.3 million as of December 31, 2018 from 9.2 million as of December 31, 2017, as a result of the general trend in the Brazilian telecommunications industry to substitute mobile services in place of local fixed-line services and the corresponding reduction in voice service traffic. The effects of these factors were partially offset by the migration of our fixed-line customer base to convergent service offerings and other plans offering unlimited minutes of usage, which generate greater revenue per user.

Net Operating Revenue from Broadband Services

Net operating revenue from residential broadband services declined by 8.3%, primarily as a result of (1) a 6.8% decline in the number of our residential ADSL subscribers to 4.9 million as of December 31, 2018 from 5.2 million as of December 31, 2017, and (2) a 5.4% decline in the average net operating revenue per subscriber from broadband services. As of December 31, 2018, our xDSL subscribers represented 58.4% of our total residential fixed lines in service and subscribed to plans with an average speed of 9.8 Mbps as compared to 55.8% of our total residential fixed lines in service at an average speed of 8.3 Mbps as of December 31, 2017.

Net Operating Revenue fromPay-TV Services

Net operating revenue from residentialPay-TV services increased by 11.2%, primarily as a result of a 6.1% increase in the number of our residentialPay-TV subscribers to 1.59 million as of December 31, 2018 from 1.50 million as of December 31, 2017, and a 1.5% increase in the average net operating revenue per subscriber, principally as a result of the shift in the our sales mix towards more comprehensive packages of channels. As of December 31, 2018, ourPay-TV subscribers represented 19.2% of our total residential fixed lines in service as compared to 16.2% of our total residential fixed lines in service as of December 31, 2017.

Net Operating Revenue from Personal Mobility Services

Net operating revenue from Personal Mobility Services represented 32.9% of our net operating revenue during 2018. Net operating revenue from Personal Mobility Services declined by 5.2%, primarily due to a 4.4% decline in revenue from mobile telephony services.

Net Operating Revenue from Mobile Telephony Services

Net operating revenue from mobile telephony services declined by 4.4%, primarily due to an 8.8% decline in the number of mobile customers that subscribe to our prepaid plans to 27.3 million as of December 31, 2018 from 29.9 million as of December 31, 2017, principally as a result of (1) Brazil’s high unemployment rate as our sales net additions of prepaid subscribers is closely correlated to movements in the unemployment rate, (2) the migration of prepaid customers in Brazil to the use of a single SIM card as operators have increased the offer of“all-net” plans following the successive reductions of the MTR tariffs, and (3) our strict disconnection policy for inactive customers, which is designed to reduce fee payments that we must make for each active account.

The effects of these declines were partially offset by (1) a 1.7% increase in average monthly net revenue per user, primarily as a result of an improvement in the profile of our customer base, and (2) a 15.0% increase in the number of mobile customers that subscribe to our postpaid plans to 7.7 million as of December 31, 2018 from 6.7 million as of December 31, 2017. During 2018, data revenue represented 71.7% of net operating revenue from mobile telephony services compared to 53.9% during 2017.

Net Operating Revenue from Interconnection to Our Mobile Network

Mobile interconnection revenue declined by 10.4% during 2018, primarily as a result of the reduction in MTR tariffs in February 2017 and February 2018, the effects of which were partially offset by an increase in interconnection traffic.

Net Operating Revenue from Sales of Handsets, SIM Cards and Other Accessories

Revenue from handsets, SIM cards and other accessories declined by 15.1% during 2018, primarily as a result of the reduction in sales volume of handsets due to our policy of not subsidizing the sale of this product.

Net Operating Revenue from B2B Services

Net operating revenue from B2B services represented 27.1% of our net operating revenue during 2018. Net operating revenue from B2B services declined by 7.8%, primarily as a result of (1) lower voice traffic, following the natural market trend, (2) the reduction in MTR tariffs and VCfixed-to-mobile tariffs in February 2017 and February 2018, (3) the slowdown in Brazilian economic activity, which has led to efforts by corporate and government customers to reduce costs, including telecommunications services costs, and has led to the downsizing or closing of many of our SME customers, and (4) market perceptions of our company during our RJ Proceedings which made it difficult for us to enter into new agreements with corporate customers.

The total number of our B2B customers increased by 3.3% to 6.7 million as of December 31, 2018 from 6.5 million as of December 31, 2017, as the 15.3% increase in B2B mobile customers more than offset the 3.5% decline in B2B fixed-line customers.

Operating Expenses

We have presented the discussion below of our operating expenses based on the classification of operating expenses presented in note 5 of our audited consolidated financial statements. The following table sets forth the components of our operating expenses, as well as the percentage change from the prior year, for the years ended December 31, 2018 and 2017.

   

Year Ended December 31,

   

2018

  

2017

  

% Change

   (in millions ofreais, except percentages)

Third-party services

  R$5,925  R$6,221  (4.8)

Depreciation and amortization

  5,811  5,109  13.7

Rental and insurance

  4,200  4,163  0.9

Personnel

  2,594  2,791  (7.1)

Network maintenance services

  1,104  1,252  (11.8)

Interconnection

  658  778  (15.4)

Provision for contingencies

  202  469  (56.9)

Expected losses on trade receivables

  697  692  0.8

Advertising and publicity

  382  414  (7.6)

Handsets and other costs

  196  223  (12.1)

Impairment losses

  291  (4,747)  n.m.

Taxes and other expenses

  250  543  (54.0)

Other operating income (expenses), net

  (5,016)  (8,243)  (39.1)
  

 

  

 

  

Total cost of sales and services

  R$27,328  R$26,151  4.5
  

 

  

 

  

n.m.

Not meaningful.

Operating expenses increased by 4.5% during 2018, principally due to (1) impairment losses of R$292 million recorded in 2018 compared to a reversal of impairment losses of R$4,701 million in 2017, and (2) a 13.7%, or R$702 million, increase in depreciation and amortization expense. The effects of these factors were partially offset by a 38.8%, or R$3,180 million, decline in other operating income, net, and to a lesser degree:

a 4.8%, or R$297 million, decline in third-party service costs;

a 54.0%, or R$293 million, decline in taxes and other expenses;

a 7.1%, or R$197 million, decline in personnel expenses;

an 11.8%, or R$147 million, decline in network maintenance service costs; and

a 15.4%, or R $120 million, decline in interconnection costs.

Third-Party Services

Third-party service costs declined by 4.8% during 2018, primarily as a result of lower selling expenses, information technology expenses and call center expenses as a result of our adoption of our new customer care model and, to a lesser extent the deferral of a portion of our selling expenses as a result of our implementation of ASC 606 for periods ending after January 1, 2018. The effects of these factors were partially offset by higher TV content costs as a result of the growth of ourPay-TV customer base and adjustments in contractual terms by some of our content providers, and by increased electricity costs as a result of the applicable electricity tariffs.

Depreciation and Amortization

Depreciation and amortization costs increased by 13.7% during 2018, primarily as a result of the growth of our data and mobile network due to our strategy of modernization of the core network focusing on transmission and transport infrastructure, which has increased the amount of depreciable property, plant and equipment and amortizable license.

Rental and Insurance

Rental and insurance costs increased by 0.9% during 2018, primarily as a result of an increase inreais of certain rental expenses denominated in U.S. dollars as a result of the depreciation of therealagainst the U.S. dollar during 2018, particularly expenses relating to our agreements with GlobeNet and our lease of capacity on theSES-6 satellite.

Personnel

Personnel expenses (including employee benefits and social charges and employee and management profit sharing) declined by 7.1% during 2018, primarily as a result of initiatives that we have implemented to promote greater efficiency and productivity as well as stricter cost controls related in personnel expenses.

Network Maintenance Services

Network maintenance services costs declined by 11.8% during 2018, primarily as a result of a lower number of maintenance incidents as a result of our initiatives focused on preventive actions and productivity improvements, which have been increasing the efficiency of field operations, as well as efficiency gains arising from the digitalization of processes and customer service.

Interconnection

Interconnection costs declined by 15.4% during 2018, primarily as a result of the declines in MTR tariffs and theTU-RL andTU-RIU interconnection tariffs that were implemented in February 2018 and February 2017, the effects of which were partially offset by an increase in interconnection traffic.

Provision for Contingencies

Provision for contingencies declined by 56.9% during 2018, primarily as a result of our reversal of a portion of our provision for contingencies and the related inflation adjustment due to the reprocessing of the provision estimation model taking into account the new profile and history of discontinuation of lawsuits in the context of the approval and ratification of the RJ Plan.

Expected Losses on Trade Receivables

Expected losses on trade receivables increased by 0.8% during 2018, primarily as a result of our revision of the assumptions that we use in determining our expected losses on trade receivables. During 2018, expected losses on trade receivables represented 3.2% of our net operating revenue compared to 2.9% during 2017.

Advertising and Publicity

Advertising and publicity expenses declined by 7.6% during 2018, primarily as a result of a decline in the volume of our advertising campaigns.

Handsets and Other Costs

Handsets and other costs declined by 12.1% during 2018, primarily due to the lower volume of handset sales.

Impairment Losses

We recorded impairment losses of R$292 million during 2018 compared to a reversal of impairment losses of R$4,747 million during 2017. Impairment losses in 2018 consisted of a supplementary adjustment to the recognized allowance for impairment losses related to expected future profitability of assets with finite useful lives. The reversal of impairment losses in 2017 consisted of the partial reversal of impairment losses related to the expected future profitability of assets with finite useful lives, due to the scenarios and financial indicators taken into consideration in the cash flows from the RJ Plan.

Taxes and Other Expenses

Taxes and other expenses declined by 54.0% during 2018, primarily due to a decrease in other tax expenses, as a result of a decline in other revenues to which other taxes are associated, and a decrease in expenses for fines.

Other Operating Expenses, Net

Other operating expenses, net declined by 38.8% during 2018, primarily as a result of the effects ofnon-recurring expenses, which occurred during 2017, related to unrecoverable tax,write-off of other assets and other expenses due to reconcile accounting balances as part of the RJ Proceedings.

Operating Income (Loss) before Financial Expenses, Net, and Taxes

As a result of the foregoing, the operating loss before financial expenses, net, and taxes of our Telecommunications in Brazil segment increased by 126.3% to R$5,185 million during 2018 from R$2,291 million during 2017. As a percentage of net operating revenue, the operating loss before financial expenses, net, and taxes of our Telecommunications in Brazil segment was 23.7% during 2018 and 9.7% during 2017.

Operating expenses of our other operations declined by 6.5% to R$283 million during 2018 from R$303 million during 2017, principally as a result of the disposition of our interest in MTC in January 2017. The operating loss before financial expenses, net, and taxes of our other operations increased by R$13 million to R$83 million during 2018 from R$70 million during 2017. As a percentage of net operating revenue, the operating loss before financial expenses, net, and taxes of our other operations was 41.4% during 2018 compared to 30.0% during 2017.

Our consolidated operating loss before financial expenses, net, and taxes increased by 123.1% to R$5,268 million during 2018 from R$2,361 million during 2017. As a percentage of net operating revenue, operating loss before financial expenses, net, and taxes was 23.9% during 2018 and 9.9% during 2017.

Financial Expenses, Net

Financial Income

Financial income increased to R$30,950 million during 2018 from R$7,136 million during 2017, primarily due to (1) our recording a R$11,055 million gain on our restructuring of our third-party borrowings during 2018 as a result of the novation of the debt represented by the Defaulted Bonds, calculated pursuant to the RJ Plan, compared to no gains or losses recorded during 2017, (2) an increase in adjustment to fair value of third-party borrowings and financing by 127.7% to R$13,290 million during 2018, principally related to fair value adjustments of our third-party borrowings, from R$4,873 million during 2017, principally related to the revision of the calculations of the provisions for contingencies related to administrative proceedings and lawsuits involving ANATEL, (3) an increase in the reversal of other interest and other income to R$4,080 million during 2018, principally as a result of the reversal of the interest expenses on debt included in the RJ Plan, adjusted in the period prior to the Brazilian Confirmation Date, of R$3,013 million and adjustment of trade payables and default payment to present value of R$877 million, from R$500 million during 2017, and (4) our recording a R$1,399 million inflation adjustment and foreign exchange difference on the fair value adjustment.

Financial Expenses

Financial expenses declined by 58.0% to R$4,342 million during 2018 from R$10,333 million during 2017, primarily as a result of:

our recording of a reversal of interest expenses on borrowings and debentures payable to third parties of R$1,793 million, primarily as a result of the reversal of interest on debt included in the RJ Plan of R$3,115 million, partially offset by interest expenses on borrowings and debentures payable to third parties of R$1,362 million, during 2018 compared to our recording interest expenses on borrowings and debentures payable to third parties of R$3,594 million during 2017;

a 49.9% decline in interest on and inflation adjustment to other liabilities to R$789 million during 2018 from R$1,554 million during 2017, principally due to the commencement of our participation in the Tax Recovery Program (REFIS) in May 2017;

our recording of a gain onheld-for-sale financial assets of R$293 million during 2018, primarily as a result of (i) the R$829 million exchange gain rate due to the 17.1% depreciation of therealagainst the U.S. dollar during 2018, and (ii) R$142 million recorded with respect to our portion of dividends approved by Unitel related to Unitel’s 2017 fiscal year, the effects of which were partially offset by a R$678 million loss recorded based on our revision of the fair value of the cash investment and the revision of the recoverable amount of dividends receivable from Unitel, compared to a loss onheld-for-sale financial assets of R$267 million during 2017, primarily as a result of the loss recorded based on our revision of the recoverable amount of dividends receivable from Unitel, the fair value of the cash investment in Unitel and exchange losses rate related to the depreciation of the Angolan Kwanza against the U.S. dollar and thereal during 2017;

a 66.4% decline in reversals of inflation adjustment of provisions for contingencies to R$227 million during 2018 from R$675 million, primarily as a result of our reversal of a portion of our provision for contingencies and the related inflation adjustment due to the reprocessing of the provision estimation model taking into account the new profile and history of discontinuation of lawsuits in the context of the approval and ratification of the RJ Plan, during 2017; and

a 14.6% decline in inflation adjustment to and exchange losses on third-party borrowings to R$2,494 million during 2018 from R$2,920 million during 2017, principally as a result of our recording capital gains associated with the novation of debts arising on the Defaulted Bonds of R$555 million during 2018.

The effects of these factors were partially offset by (1) our recording a R$760 million adjustment to fair value to the amortization of deferred gains during 2018 compared to no gains or losses recorded during 2017, and (2) a 70.0%, or R$358 million, increase in tax on financial transactions and bank fees.

Income Tax and Social Contribution

The composite corporate statutory income tax and social contribution rate was 34% in each of the years ended December 31, 2018 and 2017. We recorded an income tax and social contribution benefits of R$3,275 million during 2018 and an income tax and social contribution expense of R$1,099 million during 2017. The effective tax rate applicable to our income before taxes was (15.3)% during 2018 and the effective tax rate applicable to our loss before taxes was (19.8)% during 2017. The table below sets forth a reconciliation of the composite corporate statutory income tax and social contribution rate to our effective tax rate for each of the periods presented.

   

Year Ended December 31,

   

2018

  

2017

Composite corporate statutory income tax and social contribution rate

  34.0%  34.0%

Equity in investees

  0.0  0.0

Tax incentives

  0.0  0.3

Permanent deductions(add-backs)

  (62.3)  2.7

Reversal of (allowance for) impairment losses on deferred tax assets

  12.9  (48.9)

Tax effects of deferred tax assets of foreign subsidiaries

  0.0  (7.8)

Effective rate

  (15.3)%  (19.8)%

The effective tax rate applicable to our income before taxes was (15.3)% during 2018, resulting in a tax benefit despite our generating income before taxes, primarily as a result of permanent deductions, mostly as a result of the effects of the novation of our debt obligations due to the confirmation of the RJ Plan, which reduced our effective tax rate by 62.3%. The effects of this factor was partially offset by the tax effects of a valuation allowance for impairment losses on deferred tax assets, which resulted in a decline in our tax assets by R$2,757 million, that were recognized for the companies that as at December 31, 2018, do not expect to generate sufficient future taxable profits against which these tax assets could be offset, which increased our effective tax rate by 12.9%.

The effective tax rate applicable to our loss before taxes was (19.8)% during 2017, resulting in a tax expense, primarily as a result of (1) tax effects of a valuation allowance for impairment losses on deferred tax assets, which resulted in a decline in our tax assets by R$2,718 million, that were recognized for the companies that as at December 31, 2017, do not expect to generate sufficient future taxable profits against which these tax assets could be offset, which reduced the effective tax rate applicable to our loss before taxes by 25.9%,48.9% (effectively reducingincreasing our tax benefit)expense), and (2) the tax effects of amnesty programunrecognized deferred tax assets of foreign subsidiaries that are not eligible to recognize tax credits on tax loss carryforwards, which reduced the effective tax rate applicable to our loss before taxes by 6.3%. The effects which were partially offset by the tax effects of permanent exclusions, which increased the effective tax rate applicable to our loss before taxes by 8.5% (effectively increasing our tax benefit).

The effective tax rate applicable to our loss before taxes was (16.7)% in 2016, resulting in a tax expense despite our incurring a loss before taxes, primarily as a result of (1) the tax effects of valuation allowance, which resulted in a decline in our tax assets by R$4,050 million that were recognized for the companies that, as at December 31, 2016, do not expect to generate sufficient future taxable profits against which these tax assets could be offset, which reduced the effective tax rate applicable to our loss before taxes by 30.1% (effectively increasing our tax expense), and (2) the tax effects on permanent additions, primarily as a result of the effects of the adjustments of debt obligations due to the filing of the judicial reorganization petitions and based on the RJ Plan, which reduced the effective tax rate applicable to our loss before taxes by 21.5%7.8% (effectively increasing our tax expense).

Net LossProfit (Loss)

As a result of the foregoing, our consolidated net loss declined by 74.3% towe recorded profit of R$4,02724,616 million during 2017 from2018 compared to a loss of R$15,6806,656 million during 2016.2017. As a percentage of net operating revenue, our net loss declined to 16.9%profit was 111.6% during 2017 from 60.3% during 2016.

Year Ended December 31, 2016 Compared with Year Ended December 31, 2015

The following table sets forth the components of our consolidated income statement, as well as the percentage change from the prior year, for the years ended December 31, 2016 and 2015.

   Year ended December 31, 
   2016  2015  %
Change
 
      (restated)    
   (in millions ofreais, except
percentages)
 

Net operating revenue

  R$25,996  R$27,354   (5.0

Cost of sales and services

   (16,742  (16,250  3.0 
  

 

 

  

 

 

  

Gross profit

   9,255   11,104   (16.7

Operating income (expenses)

    

Selling expenses

   (4,383  (4,720  (7.1

General and administrative expenses

   (3,688  (3,912  (5.7

Other operating income (expenses), net

   (1,237  (2,294  (46.1

Restructuring items

   (9,006  —     n.m. 
  

 

 

  

 

 

  

Operating loss before financial expenses, net, and taxes

   (9,059  177   n.m. 

Financial expenses, net

   (4,375  (6,724  (34.9
  

 

 

  

 

 

  

Loss before taxes

   (13,435  (6,547  105.2 

Income tax and social contribution

   (2,245  (3,380  (33.6
  

 

 

  

 

 

  

Net income (loss) from continuing operations

   (15,680  (9,927  58.0 

Net income (loss) from discontinued operations

   —     (867  (100.0
  

 

 

  

 

 

  

Net loss

  R$(15,680 R$(10,794  45.3 
  

 

 

  

 

 

  

(1)n.m. Not meaningful.

Net Operating Revenue

The following table sets forth the components of our net operating revenue, as well as the percentage change from the prior year, for the years ended December 31, 2016 and 2015.

   Year ended December 31, 
   2016   2015   % Change 
   (restated) 
   (in millions of reais, except percentages) 

Telecommunications in Brazil Segment:

      

Residential

   R$9,376    R$9,779    (4.1

Personal mobility

   7,849    8,431    (6.9

B2B

   7,607    7,974    (4.6

Other services

   332    257    29.2 
  

 

 

   

 

 

   
   25,164    26,441    (4.8

Other operations (1)

   833    913    (8.7
  

 

 

   

 

 

   

Net operating revenue

   R$25,996    R$27,354    (5.0
  

 

 

   

 

 

   

(1)Other operations includes the net operating revenue of Africatel.

Net operating revenue of our Telecommunications in Brazil segment declined by 4.8% during 2016, principally due to (1) a 6.9% decline in net operating revenue from personal mobility services, (2) a 4.1% decline in net operating revenue from residential services, and (3) a 4.6% decline in net operating revenue from B2B services. Net operating revenue of our other operations declined by 8.7%.

Net Operating Revenue from Residential Customer Services

Net operating revenue from residential customer services represented 36.1% of our net operating revenue during 2016. Net operating revenue from residential services declined by 4.1%, primarily due to (1) the 9.3% decline in the average number of residential RGUs, and (2) the reduction inTU-RL andTU-RIU fixed line interconnection tariffs and VCfixed-to-mobile tariffs in February 2016. These effects were partially offset by the 5.5% increase in the average monthly net residential revenue per user (calculated based on the total revenue for the year divided by the monthly average customer base for the year divided by 12) to R$76.6 in 2016 from R$72.6 in 2015, primarily due to the increase in broadband andPay-TV revenues.

Net Operating Revenue from Residential Fixed-Line Services. Net operating revenue from residential fixed-line services declined by 5.5%, primarily due to a 5.4% decline in the average number of residential fixed lines in service to 9.9 million during 2015 from 10.5 million during 2015, as a result of the general trend in the Brazilian telecommunications industry to substitute mobile services in place of local fixed-line services. The effects of this factor was partially offset by the migration of our fixed-line customer base to convergent service offerings, such asOi Total, which generate greater revenue per user.

Net Operating Revenue from Broadband Services. Net operating revenue from residential broadband services increased by 6.9%, primarily as a result of (1) a 5.3% increase in the average net operating revenue per subscriber, primarily as a result of the migration of our broadband base to service offerings with higher speed, which generate greater revenue per use, and (2) a 1.5% increase in the average number of our residential ADSL subscribers to 5.2 million during 2016 from 5.1 million during 2015. As of December 31, 2016, our ADSL subscribers represented 52.2% of our total residential fixed lines in service and subscribed to plans with an average speed of 6.9 Mbps as compared to 48.6 % of our total residential fixed lines in service at an average speed of 5.6 Mbps as of December 31, 2015.

Net Operating Revenue fromPay-TV Services. Net operating revenue from residentialPay-TV services increased by 23.6%, primarily as a result of a 12.1% increase in the average net operating revenue per subscriber, principally as a result of the shift in the our sales mix towards more comprehensive packages of channels, and a 10.4% increase in the average number of our residentialPay-TV subscribers to 1.3 million during 2016 from 1.2 million during 2015. As of December 31, 2016, ourPay-TV subscribers represented 13.7% of our total residential fixed lines in service as compared to 11.0% of our total residential fixed lines in service as of December 31, 2015.

Net Operating Revenue from Personal Mobility Services

Net operating revenue from personal mobility services represented 30.2% of our net operating revenue during 2016. Net operating revenue from personal mobility services declined by 6.9%, primarily due to (1) a 29.5% decline in mobile interconnection revenue, (2) a 39.9% decline in revenue from sales of handsets and accessories, and (3) a 1.9% decline in revenue from mobile telephony services.

Net Operating Revenue from Mobile Telephony Services. Net operating revenue from mobile telephony services declined by 1.9%, primarily due to a 15.5% decline in the number of mobile customers that subscribe to our prepaid plans to 33.0 million during 2016 from 39.1 million during 2015, principally as a result of (1) the migration of prepaid customers in Brazil to the use of a single SIM card as operators have increased the offer of“all-net” plans following the successive reductions of the MTR tariffs, and (2) our strict disconnection policy for inactive customers, which is designed to reduce fee payments that we must make for each active account. The effects of this decline were partially offset by (1) a 15.9% increase in average monthly net revenue per user, primarily as a result of an increase in data revenue, and (2) a 1.2% increase in the number of mobile customers that subscribe to our postpaid plans to 6.9 million during 2016 from 6.8 million during 2015, principally as a result of a trend toward the migration from prepaid customers to postpaid offers. During 2016, data revenue represented 47.2% of net operating revenue from mobile telephony services as compared to 37.2% during 2015.

Net Operating Revenue from Interconnection to Our Mobile Network. Mobile interconnection revenue declined by 29.5% in 2016, primarily as a result of the reduction in MTR interconnection tariffs in February 2016.

Net Operating Revenue from Sales of Handsets and Accessories.Net operating revenue from sales of handsets and accessories (primarily SIM cards) declined by 39.9%, principally as a result of our strategy to outsource handsets sales in order to increase logistical efficiency and improve the supply of handsets in our sales channels.

Net Operating Revenue from B2B Services

Net operating revenue from B2B services represented 29.3% of our net operating revenue during 2016. Net operating revenue from B2B services declined by 4.6%, primarily as a result of (1) the slowdown in Brazilian economic activity, with has led to efforts by corporate and government customers to reduce costs, including telecommunications services costs, and has led to the downsizing or closing of many of our SME customers, and (2) the reduction in MTR interconnection tariffs and VCfixed-to-mobile tariffs in February 2016, and (3) market perceptions of our company during our RJ proceedings which has made it difficult for us to enter into new agreements with corporate customers.

As a result of these factors, we experienced a 2.1% decline in the total number of B2B customers to 6.6 million during 2016 from 6.8 million during 2017, principally as a result of a 4.6% decline in fixed line customers, partially offset by a 3.0% increase in mobile customers.

Operating Expenses

The following table sets forth the components of our operating expenses, as well as the percentage change from the prior year, for the years ended December 31, 2016 and 2015.

   Year Ended December 31, 
   2016   2015   % Change 
   (in millions of reais, except percentages) 

Third-party services

   R$6,399    R$6,317    1.3 

Depreciation and amortization

   6,311    6,195    1.9 

Rental and insurance

   4,330    3,600    20.3 

Personnel

   2,852    2,720    4.9 

Network maintenance services

   1,540    1,902    (19.0

Interconnection

   1,173    1,809    (35.1

Contingencies

   1,056    1,838    (42.5

Allowance for doubtful accounts

   643    721    (10.8

   Year Ended December 31, 
   2016   2015   % Change 
   (in millions of reais, except percentages) 

Advertising and publicity

   449    406    10.7 

Handsets and other costs

   284    285    (0.2

Impairment losses

   226    591    (61.8

Taxes and other expenses

   559    1,013    (44.8

Other operating income (expenses), net

   227    219    n.m 
  

 

 

   

 

 

   

Total cost of sales and services

   R$26,049    R$27,176    (4.1
  

 

 

   

 

 

   

n.m.Not meaningful.

Operating expenses declined by 4.1% in 2016, principally due to:

a 42.5%, or R$782 million, increase in contingencies;

a 35.1%, or R$635 million, decline in interconnection costs;

a 44.8%, or R$454 million, decline in taxes and other expenses;

a 61.8%, or R$365 million, decline in impairment losses; and

a 19.0%, or R$361 million, decline in network maintenance services.

The effects of these factors were partially offset by:

a 20.3%, or R$730 million, increase in rental and insurance costs;

our incurrence of R$227million in other operating expenses, net during 2016 compared to R$218 million in other operating income, net during 2015; and

a 4.9%, or R$133 million, increase in personal expenses.

Third-Party Services

Third-party service costs increased by 1.3% in 2016, primarily as a result of an increase in costs under our contract for satellite services with Globosat and increased content acquisition costs for ourPay-TV services as a result in the improvement of ourPay-TV customer mix. The effects of these factors were partially offset by lower call center expenses as a result of our adoption of our new customer care model and a reduction in sales commission expenses as a result of our efforts to optimize our sales channels through the increased use of our own channels.

Depreciation and Amortization

Depreciation and amortization costs increased by 1.9% in 2016, primarily as a result of the growth of our data and mobile network due to our strategy of modernization of the core network focusing on transmission and transport infrastructure, which has increased the amount of depreciable property, plant and equipment and amortizable license.

Rental and Insurance

Rental and insurance costs increased by 20.3% in 2016, primarily as a result of (1) an increase inreaisof certain rental expenses denominated in U.S. dollars as a result of the depreciation ofreal against U.S. dollar during 2016, particularly expenses relating to our agreements with GlobeNet and our lease of capacity on theSES-6 satellite, (2) the effects of Brazilian inflation on certain of our contracts that index our costs to Brazilian inflation indexes, (3) an increase in the quantity of submarine cable capacity that we rent, (4) increased vehicles leasing costs as a result of our absorption of network maintenance operations, and (5) our entering into settlement agreements with other operators related to the leasing of towers and equipment.

Personnel

Personnel expenses (including employee benefits and social charges and employee and management profit sharing) increased by 4.9% in 2016, primarily as a result of (1) an increase in the number of our employees as a result of our absorption of network service operations in the state of Rio de Janeiro and in the South, North and Northeast regions, and (2) increases in the compensation of some of our employees as a result of the renegotiation of some of our collective bargaining agreements at the end of 2015. The effects of these increases were partially offset by (1) headcount reductions that we implemented in April 2015, May 2016 and in the fourth quarter of 2016, and (2) reduced provisions for employee profit sharing in 2016.

Network Maintenance Services

Network maintenance services costs declined by 19.0% in 2016, primarily as a result of our absorption of network service operations in the state of Rio de Janeiro and in the South, North and Northeast regions, as a result of which we no longer incur costs to third parties for these services. The effects of this factor were partially offset by annual contractual adjustments under our agreements with network maintenance service providers.

Interconnection

Interconnection costs declined by 35.1%, primarily as a result of the declines in MTR interconnection tariffs and theTU-RL andTU-RIU interconnection tariffs that were implemented in February 2015 and February 2016. The effects of these factors were partially offset by an increase inoff-net mobile traffic volume as a result of our introduction of new mobile plans based on the“all-net” model.

Contingencies

In 2016, contingencies included R$858 million related to labor contingencies of Rede Conecta. In 2015, contingencies included R$976 million related to the effect of the increase in provision for contingencies, the write-off of judicial deposits and the correction of the corresponding inflation adjustments on the written off judicial deposits, our restated net loss during 2015.

Allowance for Doubtful Accounts

Allowance for doubtful accounts declined by 10.8% in 2016, primarily as a result of an improvement in our customers’ payment profile, reflecting our focus on sales quality, particularly in the B2B Services revenue segment. During the year ended December 31, 2016, allowance for doubtful accounts represented 2.5% of our net operating revenue compared to 2.7% in 2015.

Advertising and Publicity

Advertising and publicity expenses increased by 10.7% in 2016, primarily as a result of our resumption of commercial activities at the end of 2015 with the increased focused on o the launch of ourre-branding and marketing campaigns to supportOi Total,Oi Livre,Oi MaisandOi Mais Empresas.

Handsets and Other Costs

Handsets and other costs remained substantially unchanged in 2016 compared to 2015.

Impairment Losses

Impairment losses declined by 61.8% in 2016. Impairment losses in 2016 consisted of the impairment loss on goodwill related to Africatel, which is reported as aheld-for-sale asset, as a result of our annual impairment testing . Impairment losses in 2015 consisted of (1) R$501 million related to goodwill and trademarks for the operations in Brazil due to a significant change in the macroeconomic conditions in Brazil, and (2) R$89 million related to loss on goodwill related to our operations in Africa.

Taxes and Other Expenses

Taxes and other expenses declined by 44.8% in 2016 primarily due to reducing costs as part of the RJ Proceedings.

Other Operating Income (Expenses), Net

Other operating expense, net was R$227 million in 2016 compared to other operating income, net of R$219 million in 2015. The principal components of other operating income, net in 2016 include expenses related to write-off of other assets and other expenses of R$132 million due to reconcile the accounting balances as part of the RJ Proceedings. The principal components of other operating income, net in 2015 include the reversal of a civil contingency amounting to R$325,709 arising from the revision of the calculation methodology and R$47,756 in costs relating to terminations of employments contracts in this period.

The principal components of other operating income, net in 2015 were (1) a R$326 million reversal of a civil contingency arising from the revision of the methodology we use to calculate civil contingencies, and (2) R$48 million in costs relating to terminations of employees during 2015.

Reorganization Items, Net

As a result of the RJ Proceedings, we have applied ASC 852 in preparing our consolidated financial statements. ASC 852 requires that financial statements distinguish transactions and events that are directly associated with the reorganization from the ongoing operations of the business. Accordingly, certain expenses, realized gains and losses and provisions for losses that are realized or incurred in the RJ Proceedings have been recorded in as restructuring expenses in our consolidated statements of operations.

Reorganization items, net during 2016 consisted of (1) a R$6,600 million increase of the amount recorded relating to our contingent liabilities owed to ANATEL to the amount allowed for these claims in the RJ Proceedings, which was greater than their carrying amount prior to the commencement of the RJ Proceedings (2) a R$2,350 million increase of the amount recorded relating to our other contingent liabilities to the amount allowed for these claims in the RJ Proceedings, which was greater than their carrying amount prior to the commencement of the RJ Proceedings, and (3) fees and expenses of R$253 million of professional advisors who are assisting us with the RJ Proceedings. The effects of these expenses were partially offset by our recognition of income from short-term investments of R$202 million, which were recognized as reorganization items.

We did not recognize reorganization items, net during 2015.

Operating Income (Loss) before Financial Income (Expenses) and Taxes

As a result of the foregoing, the operating loss before financial expenses, net, and taxes of our Telecommunications in Brazil segment increased to R$15,794 million during 2016 from R$319 million during 2015. As a percentage of net operating revenue, the operating loss before financial expenses, net, and taxes of our Telecommunications in Brazil segment increased to 62.8% during 2016 from 1.2% during 2015.

Operating expenses of our other operations increased by 38.9% to R$884 million during 2016 from 636 million during 2015, principally as a result of exchange rate losses related to the depreciation of the Kwanza against the U.S. dollar and thereal. Operating loss before financial expenses, net, and taxes of our other operations was R$51 million during 2016 compared to operating income before financial expenses, net, and taxes of R$276 million during 2015. As a percentage of net operating revenue, the operating loss before financial expenses, net, and taxes of our other operations was 6.1% during 2016 compared to operating income before financial expenses, net, and taxes of 30.3% during 2015.

Our consolidated operating loss before financial expenses, net, and taxes increased to R$9,059 million during 2016 from income of R$177 million during 2015. As a percentage of net operating revenue, operating loss before financial expenses, net, and taxes increased to 34.8% during 2016 from operating income before financial expenses, net, and taxes to 0.6% during 2015.

Financial Expenses, Net

Financial Income

Financial income declined by 78.2% to R$1,171 million during 2016 from R$5,364 million during 2015, primarily due to (1) our recording a R$135 million loss on exchange rate differences on translating foreign short-term investments during 2016 compared to gain of R$3,350 million during 2015, principally as a result of the appreciation of thereal against the U.S. dollar and the Euro in 2016, and (2) decline in other income to R$578 million during 2016 from R$1,010 million during 2015 as a result of the to the gain on debenture repayment transactions and US$187.5 million (R$733 million) related with our portion of dividends approved by Unitel.

Financial Expenses

Financial expenses declined by 54.1% to R$5,546 million during 2016 from R$12,089 million during 2015, primarily due to (1) our a 70.0% decline in borrowing and financing costs to R$2,746 million during 2016 from R$9,162 million during 2015, and (2) a 24.6% decline in other charges to R$2,800 million during 2016 from R$2,927 million during 2015.

Borrowing and financing costs declined primarily as a result of our recording a gain on inflation and exchange losses on third-party borrowings of R$4,580 million during 20162018 compared to a loss of R$10,908 million28.0% during 2015, primarily as a result of (1) the elimination of our borrowing and financing costs in second half as a result of the commencement of the RJ Proceedings in June 2016, and (2) the appreciation of thereal against the U.S. dollar and the Euro in 2016, and to a lesser extent, a 46.2% decline in interest on borrowings payable to third parties to R$2,178 million during 2016 from R$4,050 million during 2015, primarily as a result of (1) the elimination of our borrowing and financing costs in second half as a result of the commencement of the RJ Proceedings in June 2016. The effects of these factors were partially offset by our recording a R$5,148 million loss on derivatives transactions during 2016 compared to a gain of R$5,797 million during 2015, primarily as a result of the appreciation of thereal against the U.S. dollar and the Euro in 2016.

Other charges declined primarily as a result of (1) a decline on interest on other liabilities to R$598 million during 2016 from R$833 million during 2015, principally due to reducing cost as part of the RJ Proceedings, and (2) a 63.5% decline in other expenses to R$174 million during 2016 from R$477 million during 2015, principally due to reducing cost as part of the RJ Proceedings, and (3) a 67.5% decline in inflation adjustment of provisions to R$238 million during 2016 from R$363 million during 2015. The effects of these factors was partially offset by a 143.5% increase in loss on available for sale financial assets to R$1,090 million during 2016 from R$448 million during 2015, principally as a result of the loss recorded based on our revision of the recoverable amount of dividends receivable from Unitel, the fair value of the cash investment in Unitel and exchange losses rate related to the depreciation of the Kwanza against the U.S. dollar and thereal to US$242 million during 2016 from US$188 million during 2015.

Income Tax and Social Contribution

The composite corporate statutory income tax and social contribution rate was 34% in each of 2016 and 2015. We recorded an income tax and social contribution expenses of R$2,245 million during 2016 and R$3,380 million during 2015. The effective tax rate applicable to our loss before taxes was (11.1)% during 2016 and (51.6)% during 2015. The table below sets forth a reconciliation of the composite corporate statutory income tax and social contribution rate to our effective tax rate for each of the periods presented.2017.

   Year Ended
December 31,
 
   2016  2015 

Composite corporate statutory income tax and social contribution rate

   34.0%   34.0% 

Valuation allowance

   (30.1  (79.0

Effects of foreign rate differential

   (0.1  (1.6

Tax effects of permanent additions

   (21.5  (4.1

Tax effects of permanent exclusions

   0.9   1.7 

Tax incentives

   0.2   0.1 

Tax amnesty program

      (2.5

Other

   0.0   (0.2
  

 

 

  

 

 

 

Effective rate

   (16.7)%   (51.6

The effective tax rate applicable to our loss before taxes was (16.71)% in 2016, resulting in a tax expense despite our incurring a loss before taxes, primarily as a result of (1) the tax effects of valuation allowance, which resulted in a decline in our tax assets by R$4,050 million that were recognized for the companies that, as at December 31, 2016, do not expect to generate sufficient future taxable profits against which these tax assets could be offset, which reduced the effective tax rate applicable to our loss before taxes by 30.1% (effectively increasing our tax expense), and (2) the tax effects on permanent additions, primarily as a result of the effects of the adjustments of debt obligations due to the filing of the judicial reorganization petitions and based on the RJ Plan, which reduced the effective tax rate applicable to our loss before taxes by 21.5% (effectively increasing our tax expense).

The effective tax rate applicable to our loss before taxes was (51.6)% in 2015, resulting in a tax expense despite our incurring a loss before taxes, primarily as a result of the tax effects of valuation allowance, which resulted in a decline in our tax assets by R$5,171 million, that were recognized for the companies that, as at December 31, 2015, do not expect to generate sufficient future taxable profits against which these tax assets could be offset, which reduced the effective tax rate applicable to our loss before taxes by 79.0% (effectively increasing our tax expense).

Net Loss from Continuing Operations

Our net loss from continuing operations declined by 58.0% to R$15,680 million during 2016 from R$10,794 million during 2015. As a percentage of net operating revenue, net loss from continuing operations increased to 60.3% during 2016 from 36.3% in 2015.

Net Loss from Discontinued Operations

We had no net income or loss from discontinued operations during 2016.

Net loss from discontinued operations in 2015 of R$867 million consisted of a R$226 million loss related to the cumulative foreign exchange differences recognized in other comprehensive income, transferred from equity to net income from discontinued operations for the year due to the sale of PT Portugal and expenses of R$625 million of expenses related to the derecognized investment cost that includes goodwill arising on the business combination of our company with PT Portugal less selling expenses and cash received directly our company.

Net Income

As a result of the foregoing, our consolidated net loss increased by 45.3% to R$15,680 million during 2016 from R$10,794 million during 2015. As a percentage of net operating revenue, our net loss increased to 60.3% during 2016 from 39.5% during 2015.

Liquidity and Capital Resources

Our principal cash requirements have historically consisted of the following:

 

working capital requirements;

 

servicing of our indebtedness;

 

capital expenditures related to investments in operations, expansion of our networks and enhancements of the technical capabilities and capacity of our networks; and

 

dividends on our shares, including in the form of interest attributable to shareholders’ equity.

As a result of the commencement of the RJ Proceedings in June 2016, we ceased to pay principal and interest on our loans and financings subsequent to the date of the commencement of the RJ Proceedings. By operation of the RJ Plan and the Brazilian Confirmation Order (provided that no stay or appeal of the Brazilian Confirmation Order results in a change of the Brazilian Confirmation Date), our loans and financings have been novated and discharged under Brazilian law and creditors under our loans and financings are entitled only to receive the recoveries set forth in the RJ Plan in exchange for their claims in accordance with the terms and conditions of the RJ Plan. For more information regarding the recoveries which the creditors under our liabilities subject to compromise are entitled to receive under the RJ Plan, see “—Liabilities Subject to Compromise.”

Under our bylaws,by-laws, unless our board of directors deems it inconsistent with our financial position, payment of dividends is mandatory. Notwithstanding the requirements of our bylaws,by-laws, under Section 10.1 of the RJ Plan, weOi and the other RJ Debtors are prohibited from declaring or paying any dividend,dividends, interest on shareholders’ equity or other forms of return on capital or making any other payment or distribution on (oror related to) ourto their shares prior(including any payment related to a merger or consolidation) until the sixth anniversary of the date of the Brazilian Confirmation Date. After the sixth anniversary of the Brazilian Confirmation Order.Date, Oi and the other RJ Debtors will be permitted to declare or pay dividends, interest on shareholders’ equity or other forms of return on capital or make any other payment or distribution on or related to their shares (including any payment related to a merger or consolidation) if the ratio of Oi’s consolidated net debt (defined as Financial Credits, minus Cash Balance (in each case as defined in the RJ Plan)) to EBITDA (as defined in the RJ Plan) for the fiscal year ended immediately prior to any such declaration or payment is less than or equal to 2 to 1. The restrictions of the payment of dividends and other distributions described in this paragraph are subject to certain exceptions, as described under “Item 8. Financial Information—Dividends and Dividend Policy.”

The restrictions of the payment of dividends and other distributions described above are subject to the following exceptions:

dividends, return on capital or other distributions made between the RJ Debtors;

payments by Oi and the other RJ Debtors to dissenting shareholders, according to applicable law, carried out after the Brazilian Confirmation Date; and

any payment of dividends made in accordance with the RJ Plan.

There shall not be any restriction to the distribution of dividends under the RJ Plan after the full payment of the Financial Credits.

Pursuant to Section 10.2.1 of the RJ Plan, if at any time any two of Standard & Poor’s, Moody’s and Fitch rate Oi as investment grade and no default occurs, the restrictions on distributions imposed by Section 10.1 of the RJ Plan will be suspended. However, if one of these rating agencies, or both of them, subsequently cancels or downgrades Oi’s rating, then the suspended restrictions will be reinstated.

Our principal sources of liquidity have traditionally consisted of the following:

 

cash flows from operating activities;

 

short-term and long-term loans; and

 

sales of debt securities in domestic and international capital markets.

As a result of the commencement of our RJ Proceedings in June 2016, our access to short-term and long-term loans and our ability to sell debt securities in domestic and international capital markets has beenwas substantially curtailed. However, in February 2020, we returned to the domestic capital markets with the subscription of an aggregate amount of R$2,500 million of Oi Mobile’snon-convertible debentures.

During 2017 and 2016, ourOur operations generated cash flows during the years ended December 31, 2019, 2018 and 2017 of R$2,312 million, R$2,863 million and R$4,402 million, and R$3,100 million, respectively. We used R$6,224 million of our cash to repay loans and financings in 2016 prior to the commencement of the RJ Proceedings. In addition, ourOur capital expenditures during 2017the years ended December 31, 2019, 2018 and 20162017 were R$4,3347,426 million, R$5,246 million and R$3,2644,344 million, respectively. We believe that our continued program of capital expenditures is necessary in order for us to operate in the competitive environment for telecommunications services in Brazil. As our cash flow generated from our operations has not been sufficient to meet the demands of our investing and financing activities, our balances of cash and cash equivalents have declined as of December 31, 20162019, 2018 and 2017.

As of December 31, 2017 and 2016,2019, our consolidated cash and cash equivalents and cash investments amounted to R$6,999 million and R$7,849 million, respectively.2,266 million. As of December 31, 2017 and 2016,2019, we had working capital (consisting of current assets less current liabilities, excluding assetsheld-for-sale and liabilities ofassets-held-for-sale) of R$9,2842,261 million.

Subsequent to December 31, 2019, we generated cash flows from investing activities through the sale on January 24, 2020 by Africatel of all of its shares in PT Ventures for an aggregate purchase price of US$1 billion and we generated cash flows from financing activities through the subscription in February 2020 of an aggregate amount of R$2,500 million of Oi Mobile’snon-convertible debentures.

We anticipate that we will be required to spend approximately R$7,358 million to meet our long-term contractual obligations and R$11,944 million, respectively.

commitments during the years ending December 31, 2020 and 2021. We expect to use proceeds from our sale ofnon-core assets, including the sale of PT Ventures and the sale of our property in Botafogo, proceeds from borrowings from Brazilian and international financial institutions under new export credit facilities, proceeds from Oi Mobile’s sale of itsnon-convertible debentures, together with our operating cash flows from operating activities and our cash and cash equivalents and short-term cash investments to fund our capital expenditures and debt service obligations. Following the implementation of the RJ Plan, we expect that the obligations recorded as liabilities subject to compromise will be substantially reduced and the recoveries delivered with respect to those obligations to be reflected on our balance sheet under the original classifications for the related liabilities or as shareholders’ equity, as applicable. In particular, we expect that our obligations for loans and financings will be substantially reduced as described under “—Liabilities Subject to Compromise—Loans and Financings—Fixed-Rate Notes.” However, we will have cash interest payment obligations under our New Notes which we will be required to fund from our available cash resources.expenditures.

We anticipate that we will be required to spend approximately R$968 million to meet our short-term contractual obligations and commitments during 2018, and an additional approximately R$4,736 million to meet our long-term contractual obligations and commitments in 2019 and 2020.

As part of the RJ Plan, we negotiated the terms of the Commitment Agreement with members of the Ad Hoc Group, the IBC and certain other unaffiliated bondholders under which such bondholders agreed to backstop an eventual cash capital increase of R$4 billion by our company, which will be commenced following the full implementation of the RJ Plan provided that certain conditions set forth in the Commitment Agreement are met. In addition, theThe RJ Plan permits us to seek to raise up to R$2.5 billion in the capital markets and seek to borrow up to R$2 billion under new export credit facilities. In the absence of the funds committed under the Commitment Agreement or other funds obtained in the capital markets or under new credit export facilities and from additionalnon-core asset sales, we may have insufficient funds to implement our capital expenditure program and modernize our infrastructure, which could result in a significant deterioration of our ability to generate cash flows from operating activities.

OurWe have prepared our audited consolidated financial statements as of December 31, 2017 and 2016 and forunder the years ended December 31, 2017, 2016 and 2015 have been prepared assumingassumption that we will continue as a going concern.concern and in compliance with the legal requirements applicable to a judicial reorganization. See”— Financial Presentation and Accounting Policies— Presentation of Financial Statements.” Our management’s assessmentcompany has been successfully discharging the obligations set forth in the RJ Proceedings and even though there are no indications in this regard, we emphasize that these conditions and circumstances indicate, by their own nature, uncertainties that may affect the success of the RJ Proceedings and possibly cast doubts as to our ability to continue as a going concern is discussed in note 1 to our consolidated financial statements included inconcern.

As of the date of this annual report. Asreport, we have not been able to quantify any material impacts related toCOVID-19 and it is too soon to accurately determine the extent of its medium- and long-term impacts on the global and Brazilian economic scenarios. However, as it is not possible yet to predict the duration and effects of this crisis, there is a risk of material impacts on our operations and sales, particularly our FTTH network expansion. For more details see “—Principal Factors Affecting Our Financial Condition and Results of Operations—Potential Effects of theCOVID-19 Pandemic.”

Additionally, our debt instruments with BNDES contain financial covenants that require Oi to maintain five specified financial ratios, measured on a quarterly basis. Under these debt instruments, BNDES has the right to accelerate the debt if, at the date the financial covenants are tested, we are not in compliance with any two of these ratios. At December 31, 2017, our management had taken relevant steps2019, we were in the RJ Process, particularly the preparation, presentation and approvalcompliance with these financial covenants.

As a result of the RJ Plan, which allows our viability and continuity,depreciation of thereal subsequent to December 31, 2019, partially due to theCOVID-19 pandemic and the approvalpublic health measures adopted to combat the pandemic in Brazil and internationally, and the related effects on our U.S. dollar-denominated indebtedness and interest expenses, we believed that it was probable that as of the RJ Plan by our creditorsMarch 31, 2020, we would not be in compliance with more than one of these financial ratios. In anticipation of these ratio breaches, on December 20, 2017. Since December 31 2017, the RJ Plan has been confirmed by the RJ Court and our management has been making the necessary efforts to implement and monitor the RJ Plan based on the understanding that our financial statements were prepared withMarch 30, 2020 we obtained a going concern assumption.

We believe that our ability to continue as a going concern is contingent upon our ability to implement the RJ Plan, to maintain existing customer, vendor and other relationships and to maintain sufficient liquidity throughout the RJ Proceedings, among other factors. For a discussion of risks relating to the implementation of the RJ Plan, see “Item 3. Key Information—Risk Factors—Risks Relating to Our Financial Restructuring.”waiver from BNDES.

Cash Flow

The following table sets forth certain information about our consolidated cash flows for the years ended December 31, 2017, 20162019, 2018 and 2015.2017.

 

  Year ended December 31, 
  2017   2016   2015   Year ended December 31, 
          (restated)   2019 2018 2017 
  (in millions ofreais)   (in millions ofreais) 

Net cash generated (used) in operating activities

   R$4,402    R$3,100    R$(1,054)   R$2,312  R$2,863  R$4,402 

Net cash (used) generated in investing activities

   (4,422)    (3,917)    12,543    (6,851 (4,917 (4,422

Net cash (used) generated in financing activities

   (692)    (6,119)    (2,356)    2,236  (424 (692

Foreign exchange differences on cash equivalents

   11    (398)    3,316      1  11 
  

 

   

 

   

 

   

 

  

 

  

 

 

Net (decrease) increase in cash and cash equivalents

   (701)    (7,335)    12,449 

Net decrease in cash and cash equivalents

   (2,303 (2,477 (701
  

 

  

 

  

 

 

Cash and cash equivalents at the beginning of the year

   7,563    14,898    2,449    4,385  6,863  7,563 
  

 

   

 

   

 

 

Cash and cash equivalents at the end of the year

   R$6,863    R$7,563    R$14,898   R$2,082  R$4,385  R$6,863 
  

 

   

 

   

 

   

 

  

 

  

 

 

Our primary source of operating funds has historically been cash flow generated from our operations and we have financed our investments in property, plant and equipment through the use of bank loans, vendor financing, capital markets and other forms of financing. However, during 2015, our operations generated negative cash flows of R$1,054 million we financed our investments in property, plant and equipment, net judicial deposits and net debt servicing costs with the net cash proceeds received upon our sale of PT Portugal.

Subsequent to 2015, our cash flow generated from our operations has recovered, however ourOur access to new funds to finance our investments in property, plant and equipment in the form of bank loans, vendor financing, capital markets and other forms of financing has beenwas substantially eliminatedcurtailed following the commencement of our RJ proceedings. During 2016,Proceedings in June 2016. However, in February 2020, we used a substantial portion of our cash and cash equivalents to pay indebtedness as it matured (whether at maturity or, in certain cases, upon acceleration) priorreturned to the commencementdomestic capital markets with the subscription of our RJ proceedings.an aggregate amount of R$2,500 million of Oi Mobile’snon-convertible debentures. As our cash flow generated from our operations hasoperating activities was not been sufficient to meet the demands of our investing and financing activities during 2017 and 2018, our balances of cash and cash equivalents have declined as of December 31, 20162018 and 2017. As our cash flow generated from our operating and financing activities were not sufficient to meet the demands of our investing activities, our balances of cash and cash equivalents declined as of December 31, 2019.

2017 Cash Flows for the Year Ended December 31, 2019

Cash Flows Provided by Operating Activities

Net cash provided by operating activities was R$2,312 million during the year ended December 31, 2019 compared to loss before taxes of R$9,087 million, primarily as a result of (1) the effects of our incurrence ofnon-cash depreciation and amortization expenses of R$6,874 million, (2) the effects of our incurrence of losses onnon-cash charges, interest income, inflation adjustments and exchange differences of R$3,607 million, (3) the effects of our incurrence ofnon-cash impairment losses of R$2,111 million, (4) the effects of our incurrence ofnon-cash inflation adjustments to provisions of R$1,620 million, (5) the effects of an increase of R$1,322 million of other taxes on our balance sheet, (6) the effects of our incurrence ofnon-cash onerous obligations of R$1,231 million, and (7) the effects of our incurrence ofnon-cash present value adjustments to other liabilities of R$1,018 million. The effects of these factors were partially offset by the effects of our incurrence ofnon-cash tax recoveries of R$3,618 million.

Cash Flows Used in Investing Activities

Net cash used by investing activities was R$6,851 million during the year ended December 31, 2019, primarily consisting of investments of R$7,426 million in purchases of property, plant and equipment and intangible assets, primarily related to the expansion of our data communications network and IT capacity to increase the quality and capacity of our network in order to promote more efficient operational performance and improvements in service quality and customer experience, the effects of which were partially offset by (1) our realizing net redemption of judicial deposits of R$242 million, (2) our receipt of dividends of R$227 million from Unitel, and (3) our receipt of proceeds from the sale of investments, tangibles and intangibles of R$106 million, primarily related to a R$67 million gain on our sale of our interest in CVTelecom in May 2019.

Cash Flows Provided by Financing Activities

Financing activities provided net cash of R$2,236 million during the year ended December 31, 2019, primarily consisting of the R$4,000 million proceeds of our issuance and sale of 3,225,806,451 Common Shares, the effects of which were partially offset by our incurrence of R$1,611 million of lease financing costs.

Cash Flows for the Year Ended December 31, 2018

Cash Flows Provided by Operating Activities

Net cash provided by operating activities was R$2,863 million during the year ended December 31, 2018 compared to profit before taxes of R$21,341 million, primarily as a result of (1) the effects of our incurrence ofnon-cash adjustment to fair value of our borrowings and financings of R$13,929 million, (2) the effects of our incurrence ofnon-cash gain on restructuring of third-party borrowings of R$11,055, (3) the effects of our incurrence ofnon-cash gains on charges, interest income, inflation adjustments and exchange differences of R$2,043 million, and (4) the effects of our incurrence ofnon-cash present value adjustments to other liabilities of R$1,167 million.

The effects of these factors were partially offset by (1) the effects of our incurrence ofnon-cash depreciation and amortization expenses of R$5,811 million, and (2) the effects of our incurrence ofnon-cash losses on onerous obligations of R$4,884 million.

Cash Flows Used in Investing Activities

Net cash used by investing activities was R$4,917 million during the year ended December 31, 2018, primarily consisting of investments of R$5,246 million in purchases of property, plant and equipment and intangible assets, primarily related to the expansion of our data communications network and IT capacity to increase the quality and capacity of our network in order to promote more efficient operational performance and improvements in service quality and customer experience.

Cash Flows Used in Financing Activities

Financing activities used net cash of R$424 million during the year ended December 31, 2018, primarily consisting of cash used (1) to make installment payments under our tax refinancing plan in the aggregate amount of R$265 million, and (2) to repay principal of R$162 million related to the mediation of payments of our borrowings and financing as a result of the RJ Proceedings.

Cash Flows for the Year Ended December 31, 2017

Cash Flows Provided by Operating Activities

Net cash provided by operating activities was R$4,402 million during the year ended December 31, 2017 compared to net loss before taxes of R$4,0285,558 million, during 2017, primarily as a result of:

of (1) the effects of our incurrence of non-cash provisions for contingencies of R$7,362 million, (2) the effects of our incurrence ofnon-cash losses on charges, interest income, inflation adjustments and exchange differences of R$5,120 million, and (3) the effects of our incurrence ofnon-cash depreciation and amortization expenses of R$5,881 million during 2017; and
5,109 million.

The effects of these factors were partially offset by (1) the effects of our incurrence ofnon-cash provision for reorganization items, net present value adjustments to other liabilities of R$2,3714,873 million, during 2017, primarily as a resultand (2) the effects of (1) a R$1,569 million increaseour incurrence of the amount recorded relating to our contingent liabilities owed to ANATEL to the amount allowed for these claims in the RJ Proceedings, which was greater than their carrying amount prior to the commencementnon-cash reversals of the RJ Proceedings (2) a R$1,146 million increase of the amount recorded relating to our contingent liabilities to the amount allowed for these claims in the RJ Proceedings, which was greater than their carrying amount prior to the commencement of the RJ Proceedings, and (3) fees and expensesimpairment losses of R$370 million of professional advisors who are assisting us with the RJ Proceedings.
4,747 million.

Cash Flows fromUsed in Investing Activities

Net cash used by investing activities was R$4,422 million during the year ended December 31, 2017. During 2017, investing activities which used cash primarily consisted of investments of R$4,344 million in purchases of property, plant and equipment and intangible assets, primarily related to the expansion of our data communications network and IT capacity to increase the quality and capacity of our network in order to promote more efficient operational performance and improvements in service quality and customer experience.

Cash Flows fromUsed in Financing Activities

Financing activities used net cash of R$692 million during the year ended December 31, 2017. During 2017, we used cash principally (1) to purchase shares the remaining 50% of the shares of Rio Alto that we did not own for R$300 million, (2) to make installment payments under the tax refinancing plan in the aggregate amount of R$227 million, and (3) to make installment payments relating to our permits and concessions in the aggregate amount of R$104 million.

2016 Cash Flows

Cash Flows from Operating Activities

Net cash provided by operating activities was R$3,100 million during 2016 compared to net loss of R$15,680 million during 2016, primarily as a result of:

the effects of our incurrence of non-cash provision for reorganization items, net of R$9,006 million during 2016, primarily as a result of (1) a R$6,600 million increase of the amount recorded relating to our contingent liabilities owed to ANATEL to the amount allowed for these claims in the RJ Proceedings, which was greater than their carrying amount prior to the commencement of the RJ Proceedings, (2) a R$2,350 million increase of the amount recorded relating to our contingent liabilities to the amount allowed for these claims in the RJ Proceedings, which was greater than their carrying amount prior to the commencement of the RJ Proceedings, and (2) fees and expenses of R$253 million of professional advisors who are assisting us with the RJ Proceedings;

the effects of our incurrence of non-cash provision for contingencies of R$1,056 million, primarily as a result of an increase of the amount recorded relating to our other contingent liabilities;

the effects of our incurrence of non-cash depreciation and amortization expenses of R$6,311 million during 2016;

the effects of our incurrence of non-cash deferred income tax expenses of R$1,532 million during 2016, primarily as a result of valuation allowance of deferred taxes, net of the increase in deferred tax recognized; and

the effects of our incurrence of non-cash losses on derivative financial instruments of R$5,150 million during 2016 prior to our reversal of our derivative financial instruments during the second and third quarters of 2016, primarily as a result of the 17.8% appreciation of therealagainst the U.S. dollar and the 16,7% appreciation of therealagainst the Euro during the first half of 2016.

The effects of these factors were partially offset by the effects of our incurrence ofnon-cash gains on financial instruments of R$5,343 million during 2016, primarily as a result of the 17.8% appreciation of therealagainst the U.S. dollar and the 16.7% appreciation of therealagainst the Euro during the first half of 2016.

Cash Flows from Investing Activities

During 2016, investing activities of our continuing operations which used cash primarily consisted of (1) investments of R$3,264 million in purchases of property, plant and equipment and intangible assets, primarily related to the expansion of our data communications network and IT capacity to increase the quality and capacity of our network in order to promote more efficient operational performance and improvements in service quality and customer experience, and (2) net judicial deposits (consisting of deposits less redemptions) of R$660 million, primarily related to provisions for labor, taxes and civil contingencies.

Cash Flows from Financing Activities

During 2016, we used cash principally (1) to repay R$5,845 million principal amount of our outstanding loans and financings, net of derivatives financial instruments, consisting primarily of (i) a revolving credit facility in the aggregate amount of US$700 million, (ii) the PTIF 5.625% Notes due 2016 in the aggregate amount of €532 million, (iii) an export credit facility guaranteed by EKN in the aggregate amount of US$62 million (iv) an export credit facility with China Development Bank in the aggregate amount of US$27 million, (v) the 1st and 2nd Series of the 9th Issuance of Debentures and the 2nd Series of the 5th Issuance of Debentures in an aggregate amount of R$59 million (vi) an aggregate of R$290 million under credit facilities with BNDES, (2) to make installment payments relating to our permits and concessions in the aggregate amount of R$205 million, and (3) to make installment payments under the tax refinancing plan in the aggregate amount of R$94 million.

2015 Cash Flows

Cash Flows from Operating Activities

Net cash used by operating activities was R$1,054 million during 2015, after giving effect to net cash provided by discontinued operations of R$485 million, compared to net loss of R$10,794 million during 2015, primarily as a result of:

the effects of our incurrence ofnon-cash gains on financial instruments of R$6,409 million during 2015, primarily as a result of the 47.0% depreciation of therealagainst the U.S. dollar and the 31.7% depreciation of therealagainst the Euro during 2015;

the effects of our incurrence ofnon-cash depreciation and amortization expenses of R$6,195 million during 2015;

the effects of our incurrence ofnon-cash deferred income tax gains of R$2,598 million during 2015, primarily as a result of the valuation allowance for deferred taxes net of the increase in deferred tax recognized; and

the effects of our recordingnon-cash provisions for contingencies of R$1,543 million during 2015, primarily as a result of our review of the process and recalculation of our statistical provision for contingencies.

The effects of these factors were partially offset by:

the effects of our incurrence ofnon-cash gains on derivative financial instruments of R$5,796 million during 2015, primarily as a result of the 47.0% depreciation of therealagainst the U.S. dollar and the 31.7% depreciation of therealagainst the Euro during 2015;

the effects of an increase in accounts receivable of R$1,622 million during 2015; and

the effects of a net cash outflows related to contingencies of R$1,079 million during 2015.

Cash Flows from Investing Activities

Investing activities used net cash of R$12,543 million during 2015, giving effect to net cash used by discontinued operations of R$195 million. During 2015, investing activities of our continuing operations which provided cash primarily consisted of our sale of PT Portugal which generated cash of R$17,218 million. During 2015, investing activities of our continuing operations for which we used cash primarily consisted of (1) investments of R$3,681 million in purchases of property, plant and equipment and intangible assets, primarily related to the expansion of our data communications network and the implementation of projects to meet ANATEL’s regulatory requirements, and (2) net judicial deposits (consisting of deposits less redemptions) of R$1,006 million, primarily related to provisions for labor, taxes and civil contingencies.

Cash Flows from Financing Activities

Financing activities used net cash of R$2,357 million during 2015, including cash used by discontinued operations of R$492 million.

During 2015, our principal sources of borrowed funds consisted of (1) the issuance of €600 million aggregate principal amount of 5.625% Senior Notes due 2021, (2) US$700 million aggregate principal amount borrowed under a US$1,000 million revolving credit facility that Oi entered into with a syndicate financials institution during 2011, (3) US$600 million aggregate principal amount under an export credit facility that Telemar entered into with China Development Bank during 2015, (4) US$141 million aggregate principal amount borrowed under a US$397 million export credit facility agreement that Oi entered into during 2014 that is guaranteed by Finnvera plc, the Finnish Export Credit Agency, or FINNVERA, (5) US$43 million aggregate principal amount borrowed under a US$257 million export credit facility agreement that Oi entered into during 2013 that is insured by the Office National Du Ducroire/Nationale Delcrederedienst, the Belgian national export credit agency, or ONDD, and (6) US$33 million aggregate principal amount borrowed under a US$600 million export credit facility that Telemar entered into with China Development Bank, or CDB, during 2015.

During 2015, we used cash to (1) repay R$8,604 million principal amount of our outstanding loans and financings and derivatives, (2) to make installment payments relating to our permits and concessions in the aggregate amount of R$349 million, and (3) to make installment payments under the tax refinancing plan in the aggregate amount of R$93 million.

Contractual Commitments

The following table summarizes our significant contractual obligations and commitments as of December 31, 2017:2019:

 

   Payments Due by Period 
   Less
than
One
Year
  One to
Three
Years
   Three to
Five
Years
   More than
Five Years
   Total 
   (in millions ofreais) 

Pre-petition liabilities subject to compromise:

         

Class I (1)

   R$459   R$756    R$327    R$851    R$2,393 

Class II (1)

   —     —      887    7,742    8,629 

Class III and IV (1)(2)

   (1,260  3,050    2,855    59,168    63,813 

Post-petition commitments:

         

Unconditional purchase obligations (3)

   1,748   571    —      —      2,319 

Concession fees (4)

   —     359    210    235    804 

Usage rights (5)

   21   —      —      —      21 
  

 

 

  

 

 

   

 

 

   

 

 

   

 

 

 
   R$968   R$4,736    R$4,279    R$67,996    R$77,979 
  

 

 

  

 

 

   

 

 

   

 

 

   

 

 

 
   Payments Due by Period 
   Less than
One Year
   One to
Three Years
   Three to
Five Years
   More than
Five Years
   Total 
   (in millions ofreais) 

Borrowings and financings(1)

   R$679    R$3,312    R$11,317    R$27,113    R$42,421 

Lease liabilities

   1,510    4,224    2,474    7,275    15,483 

Pension plan payables(2)

       201    402    603    1,206 

Other payables(2)

   442    885    137    11,711    13,175 

Unconditional purchase obligations(3)

   1,433                1,433 

Concession fees(4)

       397    235    261    893 

Usage rights(5)

   59                59 
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Total

   R$4,123    R$9,019    R$14,565    R$46,963    R$74,670 
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

 

(1)See “—Liabilities Subject

Includes estimated future payments of interest on our borrowings and financings, calculated based on interest rates and foreign exchange rates applicable at December 31, 2019 and assuming that all amortization payments and payments at maturity on our borrowings and financings will be made on their scheduled payment dates and that we elect to Compromise.”pay cash interest for all applicable periods under the PIK Toggle Notes.

(2)In 2018, the

Cash flow estimated cash flow in connection with the RJ Plan includes the reimbursement to us of judicial deposits amounts in excess of the amount paid to the prepetition creditors.Plan.

(3)

Consists of (1) obligations in connection with a business process outsourcing agreement, and (2) purchase obligations for network equipment pursuant to binding obligations which include all significant terms, including fixed or minimum quantities to be purchased; fixed, minimum or variable price provisions; and the approximate timing of the transaction.

(4)

Consists of estimatedbi-annual fees due to ANATEL under our concession agreements expiring in 2025. These estimated amounts are calculated based on our results for the year ended December 31, 2017.2019.

(5)

Consists of payments due to ANATEL for radio frequency licenses. Includes accrued and unpaid interest as of December 31, 2017.2019.

The following table summarizes our significant contractual obligations and commitments as of December 31, 2016:

   Payments Due by Period 
   Less than
One Year
   One to
Three
Years
   Three to
Five
Years
   More than
Five Years
   Total 
   (in millions ofreais) 

Pre-petition liabilities subject to compromise:

          

Class I (1)

   R$    R$1,060    R$230    R$1,102    R$2,392 

Class II (1)

   —      —      424    8,205    8,629 

Class III and IV (1)(2)

   328    735    2,311    60,767    64,141 

Post-petition commitments:

          

Unconditional purchase obligations (2)

   1,274    682    —      —      1,956 

Concession fees (3)

   199    172    187    444    1,002 

Usage rights (4)

   107    4    —      —      111 
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 
   R$1,908    R$2,653    R$3,152    R$70,518    R$78,231 
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

(1)See “—Liabilities Subject to Compromise.”
(2)Consists of (1) obligations in connection with a business process outsourcing agreement, and (2) purchase obligations for network equipment pursuant to binding obligations which include all significant terms, including fixed or minimum quantities to be purchased; fixed, minimum or variable price provisions; and the approximate timing of the transaction.
(3)Consists of estimatedbi-annual fees due to ANATEL under our concession agreements expiring in 2025. These estimated amounts are calculated based on our results for the year ended December 31, 2017.
(4)Consists of payments due to ANATEL for radio frequency licenses. Includes accrued and unpaid interest as of December 31, 2017.

We are also subject to contingencies with respect to tax, civil, labor and other claims and have made provisions for accrued liability for legal proceedings related to certain tax, civil, labor and other claims of R$1,3685,252 million as of December 31, 2017 and R$1,129 million as of December 31, 2016.2019. See “Item 8. Financial Information—Legal Proceedings” and note 1824 to our audited consolidated financial statements included in this annual report.

Prepetition Liabilities Subject to Compromise

As a result of the RJ Proceedings, we have applied ASC 852 in preparing our consolidated financial statements. ASC 852 requires that financial statements separately disclose and distinguish transactions and events that are directly associated with our reorganization from the transactions and events that are associated with the ongoing operations of our business. Accordingly, our prepetition obligations that may be impacted by the RJ Proceedings based on our assessment of these obligations following the guidance of ASC 852 have been classified on our balance sheet as “Liabilities subject to compromise.” Prepetition liabilities subject to compromise are required to be reported at the amount allowed as a claim by the RJ Court, regardless of whether they may be settled for lesser amounts and remain subject to future adjustments based on negotiated settlements with claimants, actions of the RJ Court or other events. The following table reflects prepetition liabilities subject to compromise as at December 31, 2016 and 2017:

   Year ended December 31, 

Type of Claim

  2017   2016 
   (in millions ofreais) 

Loans and financing

   R$49,130    R$49,265 

Civil contingencies – ANATEL

   9,334    7,765 

Civil contingencies – other claims

   2,929    3,096 

Trade payables

   2,139    2,159 

Labor contingencies

   899    753 

Pension plans

   560    560 

Derivative financial instrument

   105    105 

Other

   43    43 
  

 

 

   

 

 

 

Total liabilities subject to compromise (1)

   R$65,139    R$63,746 
  

 

 

   

 

 

 

(1)Total liabilities subjected to compromise is different from the aggregate amount of liabilities stated on the Second Creditors List of R$63,960 million. Under ASC 852, we are required to use the criteria set forth in Financial Accounting Standards Board Accounting Standards Codification 450 “Contingencies”, or ASC 450, to estimate the total amount of allowed claims, including non-liquid claims that were excluded from the Second Creditors List.

Under the RJ Plan, claims are classified in one of four classes and the treatment of claims is differentiated for each of these classes:

Class I – labor-related claims;

Class II – secured claims;

Class III – unsecured claims, statutorily or generally privileged claims, and subordinated claims; and

Class IV – claims held by “small companies” under Brazilian law.

The following discussion briefly describes the material types of claims classified as “Liabilities subject to compromise,” describes the classification of those claims under the RJ Plan, the treatment of those claims under the RJ Plan and our expectations with respect to the settlement of those claims.

Loans and FinancingIndebtedness

On a consolidated basis our Euro-denominated indebtedness was R$19,578 million as of each of December 31, 2017 and 2016,2019, our U.S. dollar-denominated indebtedness was R$16,9789,210 million, as of December 31, 2017 and 2016, and ourreal-denominated indebtedness was R$12,5738,705 million, asand our Euro-denominated indebtedness was R$311 million, in each case after giving effect to the fair value adjustment of our indebtedness. As of December 31, 20172019, our U.S. dollar-denominated indebtedness bore interest at an average rate of 5.4% per annum, ourreal-denominated indebtedness bore interest at an average rate of 5.2% per annum, and 2016.

Under the instruments governing all of our financialEuro-denominated indebtedness the commencement of the RJ Proceedings on June 20, 2016 constituted an event of default.does not bear interest. As a result of the commencement of the RJ Proceedings, all principal and interest under each of these debt instruments was deemed immediately due and payable. As a result of our application of ASC 852 in preparing our consolidated financial statements, all of our loans and financings outstanding as of June 20, 2016 have been classified as “Liabilities subject to compromise” in our balance sheet as of December 31, 2017 and 2016.2019, 52.0% of our indebtedness, after giving effect to the fair value adjustment of our indebtedness, debt bore interest at floating rates.

Short-Term Indebtedness

As a resultof December 31, 2019, our short-term debt, consisting of the commencementcurrent portion of long-term borrowings and financings, was R$326 million, after giving effect to the RJ Proceedings on June 20, 2016, our financial liabilities are part of the list of payables subject to renegotiation, payment of interest and repayment of principalfair value adjustment of our loans andindebtedness. Under our financing were suspended from the date of the commencement of the RJ proceeding through December 31, 2017, andpolicy, we havegenerally do not recorded interest expenses on the balances of these financial liabilities during 2017 or 2016.incur short-term indebtedness.

Long-Term Indebtedness

Our principal loanslong-term borrowings and financings consist of:are:

 

credit facilities with BNDES;

fixed-rate notes issued in the international market;

 

debentures issued in the Brazilian market;

credit facilities with international export credit agencies;

 

credit facilities with BNDES;

unsecured lines of credit obtained fromwith Brazilian and international financial institutions; and

 

debentures issued in

default recoveries owed to holders of some of our novated debt obligations.

Our debt instruments with BNDES require that Oi complies with financial covenants relating to the Brazilian market; andmaintenance of the following ratios on a quarterly basis:

our ratio of shareholders’ equity to total assets;

 

real estate securitization transactions.

our ratio of EBITDA to interest paid on our indebtedness;

The following discussion briefly describes

our ratio of EBITDA (less taxes) to amortization and interest expense (less short-termyear-end cash);

our ratio of total debt to EBITDA; and

our ratio of short-term debt minus cash to EBITDA.

Under these debt instruments, BNDES has the claims recognizedright to accelerate the debt if, at the date the financial covenants are tested, we are not in compliance with any two of these ratios. At December 31, 2019, we were in compliance with these financial covenants.

As a result of the RJ proceedingsdepreciation of thereal subsequent to December 31, 2019, partially due to theCOVID-19 pandemic and the public health measures adopted to combat the pandemic in Brazil and internationally, and the related effects on our U.S. dollar-denominated indebtedness and interest expenses, we believed that it was probable that as of March 31, 2020, we would not be in compliance with more than one ratio. In anticipation of these ratio breaches, on March 30, 2020 we obtained a waiver from BNDES with respect to the failure to comply with more than one of these ratios as of March 31, 2020.

The cross-default or cross-acceleration clauses instruments governing our loans and financings and the loans and financingsother indebtedness (other than Oi Mobile’snon-convertible debentures) provide that an event of default under the RJ Plan.

Credit Facilitiesour debt instruments with BNDES do not trigger an event of default under our other indebtedness or enable the creditors under other indebtedness to accelerate that indebtedness.

As ofAt December 31, 2017 and 2016, we had a variety of outstanding credit facilities with BNDES. The proceeds of these credit facilities have been used for a variety of purposes, including funding our investment plans, funding the expansion of our telecommunications plant (voice, data and video), and making operational improvements to meet the targets established in the General Plan on Universal Service Goals and the General Plan on Quality Goals in effect at the time of these loans. As of December 31, 2017 and 2016,2019, all of our debt instruments with BNDES were secured by pledges of certain of our accounts receivable.

Some of our debt instruments require that Oi or Telemar comply with financial covenants on a quarterly basis. As of December 31, 2019, we were in compliance with these financial covenants.

The table below sets forth our long-term borrowings and financings as of December 31, 2019.

Outstanding
Amount
Final Maturity
(in millions
of
reais)

PIK Toggle Notes

R$6,981July 2025

Oi 12th issuance of debentures

4,565February 2035

Telemar 6th issuance of debentures

2,546February 2035

Restructured Export Credit Agreements(1)

6,726February 2035

Restructured BNDES credit agreements

3,947February 2033

Restructured Brazilian credit agreements and CRIs

2,029February 2035

Non-Qualified Credit Agreement

360February 2030

Local currency financial institution

42November 2026

Default Recovery in Reais

207February 2042

Default Recovery in foreign currency

4,239February 2042

Total gross borrowings and financing

31,642

Incurred debt issuance costs

(14

Fair value adjustment

(13,401

Short-term portion

(326

Long-term indebtedness

R$17,900

(1)

Represents four Restructured Export Credit Agreements.

The following table sets forth fordiscussion briefly describes certain informationof our significant outstanding indebtedness.

PIK Toggle Notes

The PIK Toggle Notes are senior unsecured obligations of Oi denominated in U.S. dollars that mature in July 2025, with respectthe principal amount to our outstanding credit facilities with BNDES, includingbe fully paid at maturity. The PIK Toggle Notes are guaranteed, jointly and severally, by each of Telemar, Oi Mobile, Oi Coop and PTIF. The PIK Toggle Notes accrued and will accrue interest from February 5, 2018 until August 5, 2020 at a fixed rate of 10.0% per annum, payable in cash. Interest on the aggregatePIK Toggle Notes will thereafter accrue as follows:

from August 5, 2020 until August 5, 2021, at either (at the sole discretion of Oi): (1) a fixed rate of 10.0% per annum payable in cash on a semi-annual basis, or (2) a fixed rate of 12.0% per annum, of which 8.0% shall be payable in cash and 4.0% shall be payable by either increasing the principal amount of the claimsoutstanding PIK Toggle Notes or by issuingpaid-in-kind notes, at the sole discretion of Oi, in each case, on a semi-annual basis; and

thereafter, at a fixed rate of 10.0% per annum payable in cash on a semi-annual basis.

Oi 12th Issuance of Debentures

Oi has issued its 12th issuance of simple, unsecured,non-convertible debentures. These debentures are denominated in reais. The principal amount of these debentures will be paid in 24 semi-annual installments beginning in August 2023, in the amount of 2.0% of the outstanding principal for the first 10 semi-annual installments, 5.7% of the outstanding principal for the next 13 semi-annual installments and the remainder at maturity in February 2035. The principal amount of these debentures will accrue interest at the rate of 80% of the CDI rate. Interest will be capitalized to increase the principal balance under suchthese debentures on an annual basis until February 2023, and will be paid semi-annually in cash from August 2023 through the final maturity. Oi’s obligations under these debentures are guaranteed, jointly and severally, by each of Telemar, Oi Mobile, Oi Coop and PTIF.

Telemar 6th Issuance of Debentures

Telemar has issued its 6th issuance, simple, unsecured,non-convertible debentures. These debentures are denominated inreais. The principal amount of these debentures will be paid in 24 semi-annual installments beginning in August 2023, in the amount of 2.0% of the outstanding principal for the first 10 semi-annual installments, 5.7% of the outstanding principal for the next 13 semi-annual installments and the remainder at maturity in February 2035. The principal amount of these debentures will accrue interest at the rate of 80% of the CDI rate. Interest will be capitalized to increase the principal balance under these debentures on an annual basis until February 2023, and will be paid semi-annually in cash from August 2023 through the final maturity. Telemar’s obligations under these debentures are guaranteed, jointly and severally, by each of Oi, Telemar, Oi Mobile, Oi Coop and PTIF.

Restructured Export Credit Agreements

Oi has entered into one export credit facilities recognizedagreement and Telemar has entered into three separate export credit agreements, which we refer to collectively as the Restructured Export Credit Agreements, documenting the recoveries due to the lenders under our novated export credit agreements. The obligations under the Restructured Export Credit Agreements are senior unsecured obligations of Oi and Telemar, respectively, denominated in U.S. dollars that mature in February 2035. Principal under each of the Restructured Export Credit Agreements is payable in 24 semi-annual installments beginning in the August 2023, in the amount of 2.0% of the principal amount for the first 10 semi-annual installments, 5.7% of the principal amount for the next 13 semi-annual installments and the remainder at maturity. Principal under each of the Restructured Export Credit Agreements accrues interest at the rate of 1.75% per annum. Interest will be capitalized on an annual basis until February 2023, and will be paid semi-annually in cash from August 2023 through the final maturity. Oi’s obligations under its Restructured Export Credit Agreement are guaranteed, jointly and severally, by the RJ Court.each of Telemar and Oi Mobile, and Telemar’s obligations under its Restructured Export Credit Agreements are guaranteed, jointly and severally, by each of Oi and Oi Mobile.

Restructured BNDES Credit Agreements

   Year ended
December 31,
 

Facility

  2017   2016 
   (in millions of reais) 

Oi loans

   851    851 

Telemar loans

   1,494    1,494 

Oi Mobile loans

   982    982 

UnderBy operation of the RJ Plan and the claimBrazilian Confirmation Order, the credit agreements between BNDES and each of Oi, Telemar and Oi Mobile were novated and BNDES is entitled to receive as recovery for its claims under these credit facilities was classified as a Class II claim. Under the RJ Plan, creditors holding Class II claims will be entitled to receive payment of 100% of the principal amount of theirthe recognized claims inreais, adjusted by the interest/inflation adjustment rate. The principal amount of these claims will be paid in 108 monthly installments beginning in the 73rd month following the Brazilian Confirmation Date,March 2024, in the amount of 0.33% of the outstanding principal for the first 60 monthly installments, 1.67% of the outstanding principal for the next 47 monthly installments and the remainder at maturity on the 15th anniversary of the Brazilian Confirmation Date.in February 2033. The principal amount of these claims will accrue interest at the TJLP rate plus 2.946372%per annum from the Brazilian Confirmation Date.annum. Interest will be capitalized to increase the principal balance under these claims on an annual basis during the first four years following the Brazilian Confirmation Date,until February 2022, and will be paid monthly in cash thereafter through the final maturity.

Fixed-Rate NotesRestructured Brazilian Credit Agreements and CRIs

As of December 31, 2017 and 2016, we had 13 series of fixed-rate debt securities that were issued in the international market. The following table sets forth for each series of our fixed rate notes the aggregate amountBy operation of the claims for such series recognizedRJ Plan and the Brazilian Confirmation Order, provided that Telemar’s unsecured line of credit and our obligations under CRIs backed by receivables representing all payments under leases entered into by Oi and Telemar of real estate owned by Copart 4 and Copart 5 were novated and the RJ Court.

   Year ended
December 31,
 
   2017   2016 
   (in millions ofreais) 

Bonds issued by Oi S.A.:

    

9.75% senior notes due 2016

  R$1,083   R$1,083 

5.125% senior notes due 2017

   2,273    2,273 

9.500% senior notes due 2019

   474    474 

5.500% senior notes due 2020

   6,099    6,099 

Bonds issued by Oi Coop

    

5.625% senior notes due 2021

   2,427    2,427 

5.75% senior notes due 2022

   4,945    4,945 

Bonds issued by PTIF

    

6.25% notes due 2016

   908    908 

4.375% notes due 2017

   1,487    1,487 

5.242% notes due 2017

   989    989 

5.875% notes due 2018

   2,902    2,902 

5.00% notes due 2019

   2,962    2,962 

4.625% notes due 2020

   3,851    3,851 

4.5% notes due 2025

   1,916    1,916 

As a resultcreditors under this unsecured line of payments made to some ofcredit and the holders of the bonds issued by PTIF that participated in the Small Creditors Program in Portugal, the total claims represented by these bonds has been reduced by R$136 million. For more information regarding the Small Creditors Program, see “Item 4. Information on the Company—Our Recent History and Development—Our Judicial Reorganization Proceedings—Small Creditor Program.”

Under the RJ Plan, the claims of holders of these bonds were classified as Class III claims. Under the RJ Plan, each Bondholder isCRIs are entitled to receive the Qualified Recovery (as described below), theNon-Qualified Recovery (as described below) or the Default Recovery in respectas recovery for their claims under these instruments payment of the claims evidenced by the bonds such Bondholder beneficially holds, which we refer to as Bondholder Credits.

Under the RJ Plan, Eligible Bondholders were permitted to make an election as to the form100% of recovery that they wish to receive. All other Bondholders are only entitled to receive the Default Recovery.

Under the RJ Plan, Qualified Bondholders were entitled to elect to receive either the Qualified Recovery or the Default Recovery.Non-Qualified Bondholders were entitled to elect to receive either theNon-Qualified Recovery or the Default Recovery.

Under the RJ Plan, Eligible Bondholders were entitled to make an election of the form of their recovery during an election period that commenced on February 6, 2018 and ended on March 8, 2018. Holders that made valid recovery elections will be entitled to participate in settlement procedures that we expect to conduct shortly following the satisfaction or waiver of the conditions to the issuance of the new common shares set forth in the RJ Plan.

Qualified Recovery

Under the RJ Plan, the Qualified Recovery with respect to each US$1,000 of Bondholder Credits (or the equivalent in other currencies) will consist of:

US$195.61 aggregate principal amount of New Notes;

179.09 New Shares, subject to reduction in the event that any common shares of Oi are subscribed in thepre-emptive offer of these common shares that Oi is required to conduct prior to issuing the common shares to the Bondholders, in which event such Bondholder will receive the cash proceeds related to the number of common shares by which such allocation was reduced;

13.75 common shares of Oi currently held by PTIF in ADS form, which are expected to be issued in the form of American Depositary Warrants; and

warrants to acquire 13.78 newly issued common shares of Oi for at an exercise price of US$0.01 per common shares, subject to reduction in the event that any common shares of Oi are subscribed in thepre-emptive offer of these common shares that Oi is required to conduct prior to issuing the common shares to the Bondholders.

The New Notes will be senior unsecured obligations of Oi denominated in U.S. dollars that will mature on the seventh anniversary of their issuance. The New Notes will be initially be guaranteed, jointly and severally, each Telemar, Oi Mobile, Copart 4 and Copart 5. Upon the conclusion of the Dutch insolvency proceedings of Oi Coop and PTIF, Oi has agreed to cause Oi Coop and PTIF to guarantee the obligations of Oi under the New Notes. The New Notes will accrue interest from the Brazilian Confirmation Date. Interest on the New Notes will accrue:

for the first three years (1) at a fixed rate of 10.0% per annum payable in cash on a semi-annual basis, or (2) a fixed rate of 12.0% per annum, of which 8.0% shall be paid in cash on a semi-annual basis and 4.0% shall be payable by increasing the principal amount of the outstanding New Notes or by issuingpaid-in-kind notes; and

recognized claims inreais, payable in 24 semi-annual installments beginning in August 2023, in the amount of 2.0% of the recognized claims for the fourth year onwards,first 10 semi-annual installments, 5.7% of the recognized claims for the next 13 semi-annual installments and the remainder at a fixedmaturity in February 2035. The recognized amount of these claims accrue interest at the rate of 10.0% per annum payable80% of the CDI rate. Interest will be capitalized to increase the recognized amount of these claims on an annual basis until February 2023, and will be paid semi-annually in cash on a semi-annual basis.

Each Warrant will entitle its holder to subscribe for one common share at an exercise price offrom August 2023 through the equivalent inreais of US$0.01 per common share. Each Warrant will be exercisable at any time, at the sole discretion of the holder, during a period of 90 days, which we refer to as the Exercise Period, beginning on the date that is 12 months after the date on which the Warrants are issued, unless the commencement of the Exercise Period is accelerated upon the earliest to occur of the events described below.

If Oi calls a general shareholders’ meeting of Oi or meeting of Oi’s board of directors’ to approve the commencement of the rights offering relating to the cash capital increase described in Section 6 of the RJ Plan and in the Commitment Agreement, Oi will publish a Material Fact relating to that meeting at least 15 business days prior to that meeting in which Oi will notify holders of Warrants that the Exercise Period relating to the Warrants will commence on the date of publication of that Material Fact.

In the event that any transaction occurs that results in the change of Oi’s “control” (as such term is defined in the RJ Plan), Oi will publish a Material Fact relating to that transaction in which Oi will notify holders of Warrants that the Exercise Period relating to the Warrants will commence on the date of the completion of such transaction. The RJ Plan defines “control” as (1) the ownership of partner rights that ensure to its holder, on a permanent basis, the majority of the votes in the social deliberations and the power to elect the majority of the company managers; and (2) the effective use of this power to direct social activities and guide the operation of the company’s bodies.

In the event that the settlement procedures with respect to the Qualified Recovery are concluded with respect to the New Notes, the new common shares and the Warrants prior to the conclusion of the Dutch insolvency proceedings of PTIF, we expect to distribute the common shares of Oi currently held by PTIF in ADS form to Bondholders entitled to receive the Qualified Recovery upon the conclusion of the Dutch insolvency proceedings of PTIF.final maturity.

Non-Qualified RecoveryCredit Agreement

Under the RJ Plan, theTheNon-Qualified Recovery with respect to each US1,000 of Bondholder Credits (or the equivalent in other currencies) will consist of a participation interest underCredit Agreement is a credit agreement to be entered into between the RJ Debtors and an administrative agent in a principal amountaccordance with the terms of US$500.

TheNon-Qualified Credit Agreement will be a senior unsecured obligation of Oi. TheNon-Qualified Credit Agreement will be initially be guaranteed, jointly and severally, by each Telemar, Oi Mobile, Copart 4 and Copart 5. Upon the conclusionSection 4.3.3.1 of the Dutch insolvency proceedings of Oi CoopRJ Plan and PTIF, Oi has agreed to cause Oi Coop and PTIF to guarantee theExhibit 4.3.3.1(f). The obligations of Oi under theNon-Qualified Credit Agreement.Agreement are guaranteed, jointly and severally, by each of Telemar, Oi Mobile, Oi Coop, and PTIF. Principal under theNon-Qualified Credit Agreement will be paid in 12 semiannual installments beginning in the 78th month following the Brazilian Confirmation DateAugust 2024 in the amount of 4% of the outstanding principal for the first six semi-annual installments, 12.66% of the outstanding principal for the next five semi-annual installments and the remainder at maturity on the 12th anniversary of the effectiveness of theNon-Qualified Credit Agreement.in February 2030. TheNon-Qualified Credit Agreement will accrueaccrues interest at the rate of 6% per annum from the Brazilian Confirmation Date.annum. Interest will be capitalized to increase the principal balance under theNon-Qualified Credit Agreement on an annual basis until February 2023, and will be paid together with the principal beginning in the 78th month following the Brazilian Confirmation Date.August 2024.

Default Recovery

Under the RJ Plan, Bondholders thatcertain of our creditors were not Eligible Bondholders, did not make a valid election of the formentitled to elect forms of recovery for their Bondholder Credits,other than the Default Recovery between February 5, 2018 and February 26, 2018. Creditors entitled to make these elections that elected the Default Recovery or do not participate infailed to make the settlement procedures will only beelection are entitled to the Default Recovery with respect to their recognized claims. Holders of Defaulted Bonds that were not eligible to make an election with respect to the Bondholder Credits represented byform of recovery on their Bonds.

As a result of the confirmation of the RJ Plan by the RJ Court, following the issuance by the U.S. Bankruptcy Court of an order recognizing the RJ Plan and the Confirmation Order, which we refer to as the U.S. Recognition Order, the Indentures governing the bonds issued by Oi and Oi Coop will be novated and Bondholder Credits represented by Bonds issued under those Indentures will entitle the holders of those Bonds (other than Bonds the holders of which receive the Qualified Recovery or theNon-Qualified Recovery in accordance with the settlement procedures)claims are entitled to the Default Recovery. Similarly, following (1) the homologation of the Dutch Composition Plan for PTIF by the Dutch Court (the “Homologation Order”) and the resulting automatic recognition of the Dutch Composition Plan for PTIF under English law pursuantRecovery with respect to the European Insolvency Regulation (2015/848), and (2) the contractual release of the Oi guarantee of the bonds issued by PTIF pursuant to the terms of the PTIF Consent Solicitation, the Trust Deed governing the bonds issued by PTIF will be novated and Bondholder Credits represented by Bonds issued under the Trust Deed will entitle the holders of those Bonds (other than Bonds the holders of which receive the Qualified Recovery or theNon-Qualified Recovery in accordance with the settlement procedures) to the Default Recovery.their recognized claims.

Under the RJ Plan, the Default Recovery will consistconsists of an unsecured right to receive payment of 100% of the principal amount of the Bondholder Creditsrecognized claims represented by:

 

bonds issued by Oi or Oi Coop in five annual, equal installments, commencing on the 20th anniversary of the date of the U.S. Recognition Order; and

Defaulted Bonds issued by Oi or Oi Coop in five annual, equal installments, commencing on July 22, 2038;

 

bond issued by PTIF in five annual, equal installments, commencing on the 20th anniversary of the date of the Homologation Order, which, in each case, we refer to as the Default Recovery Entitlement.

Defaulted Bonds issued by PTIF in five annual, equal installments, commencing on June 19, 2038; and

Credits the holders of which were entitled to make recovery elections (other than the Defaulted Bonds), in five annual, equal installments, commencing on February 5, 2038, which, in each case, we refer to as the Default Recovery Entitlement.

A Bondholder’sholder’s Default Recovery Entitlement will beis denominated in the currency of the Bondsrecognized claim with respect to which the Default Recovery Entitlement relates. The Default Recovery Entitlement with respect to Defaulted Bonds denominated in U.S. dollars or euros, as well as the Default Recovery Entitlement for other credits denominated in U.S. dollars, will not bear any interest. The Default Recovery Entitlement with respect to Oi’s 9.75% senior notes due 2016 and other credits denominated inreais will bear interest at the Brazilian TR rate (payable together with the last installment of principal), which will accrue as additional principal amount of the Default Recovery Entitlement during until July 22, 2038 (in the 20th anniversarycase of the date of the U.S. Recognition Order,Oi’s 9.75% senior notes due 2016) or February 5, 2038 (with respect to other credits denominated inreais) and thereafter be payable together with payments of principal amount of the Default Recovery Entitlement. The principal and accrued interest with respect to the Default Recovery Entitlement may be redeemed at any time and from time to time, in whole or in part, by the RJ Debtors at a redemption price of 15% of the aggregate principal amount of the Default Recovery Entitlement.

Results of Recovery Elections

As of the end of the election period, Qualified Bondholders with Bondholder Credits representing an aggregate of US$8,463 million of claims had elected to receive the Qualified Recovery andNon-Qualified Bondholders with Bondholder Credits representing an aggregate of US$187 million of claims had elected to receive theNon-Qualified Recovery. In the event that all such holders participate in the settlement procedures, we expect (1) to issue approximately US$1,655 million principal amount of New Notes, approximately 1,516 million new common shares and Warrants to subscribe to approximately 117 million new common shares, (2) that the aggregate principal amount of theNon-Qualified Credit Agreement will be approximately US$94 million, and (3) the holders of the remaining outstanding Bondholder Credits will be entitled to the Default Recovery with an aggregate principal amount of approximately US$1,094 million.

Export Credit Agreement

As of December 31, 2017 and 2016, we had export credit facility agreements under which we have borrowed funds to make equipment purchases related our fixed-line and mobile telecommunications infrastructure. The lender under some of these export credit facility agreements are the export credit agencies. Under the remainder of these export credit facility agreements, the export credit agencies have guaranteed or insured our obligations to the lenders, which are international financial institutions. The following table sets forth certain information for each series of our export credit facility agreements, including the aggregate amount of the claims for such series recognized by the RJ Court.

       Year ended
December 31,
 

Export Credit Agency

  Borrower   2017   2016 
       (in millions of reais) 

FINNVERA

   Oi    389    389 

ONDD

   Oi    388    388 

China Development Bank

   Telemar    2,272    2,272 

FINNVERA

   Telemar    1,465    1,465 

Export Development Canada

   Telemar    478    478 

ONDD

   Telemar    367    367 

Nordic Development Bank

   Telemar    100    100 

Under the RJ Plan, the claims of lenders under export credit facility agreements were classified as Class III claims. Under the RJ Plan, each of the lenders under these export credit facility agreements were entitled to make an election of the form of their recovery during an election period that commenced on February 6, 2018 and ended on February 26, 2018. Each of the lenders under export credit facility agreements elected to receive payment of the amount of their recognized claims, which will be paid in U.S. dollars in 24 semi-annual installments beginning in the 66thmonth following the Brazilian Confirmation Date, in the amount of 2.0% of the recognized claims for the first 10 semi-annual installments, 5.7% of the recognized claims for the next 13 semi-annual installments and the remainder at maturity on the 17th anniversary of the Brazilian Confirmation Date. The recognized claims will accrue interest at the rate of 1.75% per annum from the Brazilian Confirmation Date. Interest will be capitalized to increase the recognized amount of these claims on an annual basis during the first 66 month following the Brazilian Confirmation Date, and will be paid semi-annually in cash thereafter through the final maturity.

Debentures

As of December 31, 2017 and 2016, we had three series of debt securities that were issued in the Brazilian market. The following table sets forth for each series of our outstanding debentures the aggregate amount of the claims for such series recognized by the RJ Court.

   Year ended
December 31,
 
   2017   2016 
   (in millions of reais) 

Oi 8th issuance

  R$2,515   R$2,515 

Oi 10th issuance

   1,549    1,549 

Telemar 2nd issuance

   55    55 

Under the RJ Plan, the claims of holders of these debentures were classified as Class III claims. Under the RJ Plan, each holder of beneficial interests in the debentures issued by Oi and Telemar were entitled to make an election of the form of their recovery during an election period that commenced on February 6, 2018 and ended on February 26, 2018. Each holder of beneficial interests in these debentures elected to receive debentures denominated inreais an aggregate principal amount equal to the principal of their recognized claims. The principal amount of these debentures will be paid inreais in 24 semi-annual installments beginning in the 66th month following the Brazilian Confirmation Date, in the amount of 2.0% of the outstanding principal for the first 10 semi-annual installments, 5.7% of the outstanding principal for the next 13 semi-annual installments and the remainder at maturity on the 17th anniversary of the Brazilian Confirmation Date. The principal amount of these debentures will accrue interest at the rate of 80% of the CDI rate from the Brazilian Confirmation Date. Interest will be capitalized to increase the principal balance under these debentures on an annual basis during the first 66 month following the Brazilian Confirmation Date, and will be paid semi-annually in cash thereafter through the final maturity.

Unsecured Lines of Credit

In May 2008, Telemar entered into an unsecured line of credit with a Brazilian financial institution in the aggregate amount of R$4,300 million to finance the acquisition of control of Oi. The principal of the loans under this unsecured line of credit was payable in seven equal annual installments, commencing in May 2010. As of December 31, 2017 and 2016, the aggregate amount of the claims under this unsecured line of credit recognized by the RJ Court was R$2,324 million.

Under the RJ Plan, the claims of the lender under this unsecured line of credit were classified as Class III claims. Under the RJ Plan, the lender under this unsecured line of credit was entitled to make an election of the form of its recovery during an election period that commenced on February 6, 2018 and ended on February 26, 2018. The lender under this unsecured line of credit elected to receive payment of the amount of its recognized claims, which will be paid inreais in 24 semi-annual installments beginning in the 66th month following the Brazilian Confirmation Date, in the amount of 2.0% of the recognized claims for the first 10 semi-annual installments, 5.7% of the recognized claims for the next 13 semi-annual installments and the remainder at maturity on the 17th anniversary of the Brazilian Confirmation Date. The recognized amount of these claims will accrue interest at the rate of 80% of the CDI rate from the Brazilian Confirmation Date. Interest will be capitalized to increase the recognized amount of these claims on an annual basis during the first 66 month following the Brazilian Confirmation Date, and will be paid semi-annually in cash thereafter through the final maturity.

Real Estate Securitization Transaction

In August 2010, Telemar transferred 162 real estate properties to our wholly-owned subsidiary Copart 4 and Oi transferred 101 real estate properties to our wholly-owned subsidiary Copart 5. Telemar entered into lease contracts with terms of up to 12 years for the continued use of all of the properties transferred to Copart 4 and Oi entered into lease contracts with terms of up to 12 years for the continued use of all of the properties transferred to Copart 5.

Copart 4 and Copart 5 assigned the receivables representing all payments under these leases to Brazilian Securities Companhia de Securitização, which issued Real Estate Receivables Certificates (Certificados de Recebíveis Imobiliários), or CRIs, backed by these receivables. The CRIs were purchased by Brazilian financial institutions.

We received net proceeds from the assignment of lease receivables in the total aggregate amount of R$1,585 million on a consolidated basis, and recorded our obligations to make the assigned payments as short- and long-term debt in our consolidated financial statements. The proceeds raised in this transaction were used to repay short-term debt. In June 2012, each of Copart 4 and Copart 5 partially redeemed the CRIs that they had issued for an aggregate amount of R$393 million. As of December 31, 2017 and 2016, the aggregate amount of the claims under our obligations to make the assigned payments recognized by the RJ Court was R$1,519 million.

Under the RJ Plan, the creditors under the CRIs were classified as Class III claims. Under the RJ Plan, each of the creditors under the CRIs were entitled to make an election of the form of their recovery during an election period that commenced on February 6, 2018 and ended on February 26, 2018. Each of creditors under the CRIs elected to receive payment of the principal of their recognized claims, which will be paid inreais in 24 semi-annual installments beginning in the 66th month following the Brazilian Confirmation Date, in the amount of 2.0% of the recognized claims for the first 10 semi-annual installments, 5.7% of the recognized claims for the next 13 semi-annual installments and the remainder at maturity on the 17th anniversary of the Brazilian Confirmation Date. The amount of these recognized claims will accrue interest at the rate of 80% of the CDI rate from the Brazilian Confirmation Date. Interest will be capitalized to increase the recognized amount of these claims on an annual basis during the first 66 month following the Brazilian Confirmation Date, and will be paid semi-annually in cash thereafter through the final maturity.

Civil Contingencies – ANATEL

As a result of the commencement of the RJ Proceedings on June 20, 2016, all outstanding claims of ANATEL against the RJ Debtors as of that date became subject to compromise under our RJ Proceedings. As of December 31, 2017 and 2016, the aggregate amount of the contingencies for claims of ANATEL recognized by the RJ Court was R$9,334 million and R$7,765, respectively. For more information regarding these civil contingencies, see note 28 to our consolidated financial statements included in this annual report.

Under the RJ Plan, claims of ANATEL were classified as Class III claims. Under the RJ Plan, liquidated claims of ANATEL outstanding as of June 20, 2016 have been novated and in calculating the recovery of ANATEL under these claims the amounts of all accrued interest included in these claims will be reduced by 50% and the amounts of all late charges included in these claims will be reduced by 25%. The remaining amount of these claims will be settled in 240 monthly installments, beginning on June 30, 2018, in the amount of 0.160% of the outstanding claims for the first 60 monthly installments, 0.330% of the outstanding claims for the next 60 monthly installments, 0.500% of the outstanding claims for the next 60 monthly installments, 0.660% of the outstanding claims for the next 59 monthly installments, and the remainder at maturity on June 30, 2038. Beginning on July 31, 2018, the amounts of each monthly installment will be adjusted by the SELIC variation. Payments of monthly installments will be made through the application of judicial deposits related to these claims until the balance of these judicial deposits has been exhausted and thereafter will be payable in cash inreais.

Under the RJ Plan,non-liquidated claims of ANATEL outstanding as of June 20, 2016 have been novated and ANATEL will be entitled to a recovery with respect to those clams similar to the Default Recovery described in “—Loans and Financing—Fixed Rate Notes—Default Recovery.”

In the event that a legal rule is adopted in Brazil that regulates an alternative manner for the settlement of the claims of ANATEL outstanding as of June 20, 2016, the RJ Debtors may adopt the new regime, observing the terms and conditions set forth in Oi’s bylaws.

Civil Contingencies – Other Claims

As a result of the commencement of the RJ Proceedings on June 20, 2016, all outstanding unsecured civil claims against the RJ Debtors as of that date became subject to compromise under our RJ Proceedings. As of December 31, 2017 and 2016, the aggregate amount of the contingencies for civil claims (other than claims of ANATEL and other regulatory agencies) recognized by the RJ Court was R$2,929 million and R$3,096 million, respectively. For more information regarding these civil contingencies, see note 28 to our consolidated financial statements included in this annual report.

Under the RJ Plan, unsecured civil claims against the RJ Debtors were classified as Class III and IV claims. Under the RJ Plan, if judicial deposits have been made with respect to adjudicated civil claims, holders of these civil claims that expressly agree with the amounts of the civil claims acknowledged by the RJ Debtors, including those indicated in the Second List of Creditors, and waive the right to offer, propose, or proceed with credit actions, qualifications, divergences, objections, or any other measure (including appeals) which aim at increasing the amounts of their civil claims, will be paid, subject to the reduction of the amount of any civil claim classified as a Class III claim as described below, through the application of judicial deposits related to these civil claims until the balance of the relevant judicial deposits has been exhausted. Any amount of a civil claim remaining unpaid after the application of the related judicial deposit will entitle the holder to a recovery with respect to the balance of that civil claim similar to the Default Recovery described in “—Loans and Financing—Fixed Rate Notes—Default Recovery.” Any amount of a civil claim remaining unpaid after the application of the related judicial deposit will entitle the holder to a recovery with respect to the balance of that civil claim similar to the Default Recovery described in “—Loans and Financing—Fixed Rate Notes—Default Recovery.” In the event that the related judicial deposit is greater than the amount that the holder of a civil claim is entitled to withdraw, the RJ Debtors will be entitled to withdraw the difference from the judicial deposit.

The amount of the claim of a holder of civil claims (other than claims of ANATEL and other regulatory agencies) that have been classified as Class III claims will be reduced based on the amount of such civil claims as follows:

Civil claims of more than R$1,000 and equal to or less than R$5,000 will be reduced by 15%;

Civil claims of more than R$5,000 and equal to or less than R$10,000 will be reduced by 20%;

Civil claims of more than R$10,000 and equal to or less than R$150,000 will be reduced by 30%; and

Civil claims of more than R$150,000 will be reduced by 50%.

Under the RJ Plan, if judicial deposits have been made with respect to unadjudicated civil claims, following adjudication of their claims, the holders of these civil claims that expressly agree with the amounts of the civil claims acknowledged by the RJ Debtors, including those indicated in the Second List of Creditors, and waive the right to offer, propose, or proceed with credit actions, qualifications, divergences, objections, or any other measure (including appeals) which aim at increasing the amounts of their civil claims, will be paid, subject to the reduction of the amount of any civil claim classified as a Class III claim as described above, through the application of judicial deposits related to these civil claims until the balance of the relevant judicial deposits has been exhausted. Any amount of a civil claim remaining unpaid after the application of the related judicial deposit will entitle the holder to a recovery with respect to the balance of that civil claim similar to the Default Recovery described in “—Loans and Financing—Fixed Rate Notes—Default Recovery.” Any amount of a civil claim remaining unpaid after the application of the related judicial deposit will entitle the holder to a recovery with respect to the balance of that civil claim similar to the Default Recovery described in “—Loans and Financing—Fixed Rate Notes—Default Recovery.” In the event that the related judicial deposit is greater than the amount that the holder of a civil claim is entitled to withdraw, the RJ Debtors will be entitled to withdraw the difference from the judicial deposit.

Trade Payables

As a result of the commencement of the RJ Proceedings on June 20, 2016, all outstanding trade payables as of that date became subject to compromise under our RJ Proceedings. As of December 31, 2017 and 2016, the aggregate amount of the claims of our trade creditors recognized by the RJ Court was R$2,139 million and R$2,159 million, respectively.

Under the RJ Plan, the claims of our trade creditors were classified as Class III or Class IV claims. Under the RJ Plan, each of these trade creditors were entitled to make an election of the form of their recovery during an election period that commenced on February 6, 2018 and ended on February 26, 2018.

Trade creditors that, under the RJ Plan, continued to supply goods and/or services to the RJ Debtors without any unreasonable change in the terms and conditions and that do not have anyon-going litigation against any of the RJ Debtors, other than litigation related to the RJ Proceeding were deemed to be “Strategic Supplier Creditors” under the RJ Plan. Strategic Supplier Creditors with claims of R$150,000 or less (or the equivalent in other currencies), other than claims arising from loans or other funding provided to Oi Coop, were entitled to elect to receive 100% of their claims in cash within 20 business days after the end of the election period. Strategic Supplier Creditors with claims of more than R$150,000 (or the equivalent in other currencies), other than claims arising from loans or other funding provided to Oi Coop, were entitled to elect to receive R$150,000 (or the equivalent in other currencies) in cash within 20 business days after the end of the election period and 90% of their remaining claims in cash in four equal annual installments, plus interest on the amount of their claims at the rate of TR plus 0.5% per annum for claims denominated inreais, and at the rate of 0.5% per annum for claims denominated in U.S. dollars or euros.

Trade creditors that were not deemed to be “Strategic Supplier Creditors” under the RJ Plan were entitled to elect to:

receive the entire amount of their claim in cash in a single installment if the aggregate amount of their claims was less than or equal to R$1,000;

receive R$1,000 in cash in a single installment with respect to the entire amount of their claim if the aggregate amount of their claims was more than R$1,000; or

receive the entire amount of their claim under terms similar to (1) those described under “—Loans and Financing—Unsecured Lines of Credit” if their claims were denominated inreais, or (2) those described under “—Loans and Financing—Export Credit Agreements” if their claims were denominated in a currency other thanreais.

Trade creditors that did not elect one of these recovery options are entitled to a default recovery similar to the Default Recovery described in “—Loans and Financing—Fixed Rate Notes—Default Recovery.”

Labor Contingencies

As a result of the commencement of the RJ Proceedings on June 20, 2016, all outstanding labor claims against the RJ Debtors as of that date became subject to compromise under our RJ Proceedings. As of December 31, 2017 and 2016, the aggregate amount of the contingencies for labor claims recognized by the RJ Court was R$899 million and R$752 million, respectively. For more information regarding these labor contingencies, see note 28 to our consolidated financial statements included in this annual report.

Under the RJ Plan, labor claims were classified as Class I claims. Under the RJ Plan, generally all labor claims will be paid in five equal monthly installments, beginning on the6-month anniversary of the Brazilian Confirmation Date. Labor claims not yet adjudicated will be paid in five equal monthly installments, beginning six months after a final,non-appealable ruling of the relevant court hearing a labor claim.

Labor claims for which a judicial deposit has been posted by any of the RJ Debtors will be paid through the immediate disbursement of the amount deposited in court and, in the event that the related judicial deposit is lower than the labor claim listed by the RJ Debtors in the Second Creditor List, the judicial deposit shall be used to pay part of the labor claim and the outstanding balance of the labor claim will be paid after a decision is issued by the RJ Court that ratifies the amount due in five equal monthly installments, beginning six months after the Brazilian Confirmation Date. In the event that the related judicial deposit is greater than the amount of the labor claim, the RJ Debtors will be entitled to withdraw the difference from the judicial deposit.

Labor claims for which no judicial deposit has been posted by any of the RJ Debtors will be paid through judicial deposits to be attached to the court records of the related case.

Pension Plans

As a result of the commencement of the RJ Proceedings on June 20, 2016, our obligations to fund certain of our post-retirement defined benefit plans as of that date became subject to compromise under our RJ Proceedings. As of each of December 31, 2017 and 2016, the aggregate amount of our unfunded obligations under our post-retirement defined benefit plans the contingencies recognized by the RJ Court was R$560 million, all of which related to claims of FATL.

Under the RJ Plan, our obligations to fund our post-retirement defined benefit plans were classified as Class I claims. Claims due to FATL will be payable in six annual, equal installments, beginning on the fifth anniversary of the Brazilian Confirmation Date and the amount due will bear interest at the rate of the National Consumer Price Index (INPC) plus 5.5% per annum from the Brazilian Confirmation Date. Interest will be capitalized to increase the principal balance of these claims on an annual basis during the first five years following the Brazilian Confirmation Date, and will be paid annually in cash thereafter through the final maturity.

Capital Expenditures

During 2017 and 2016, we modernized our core network, with a focus on infrastructure improvements and enhancing our customers’ experience, by making strategic investment decisions that allow us to do more with less. As a result, we expanded our fiber optic backbone, which enhanced our data traffic capabilities for fixed and mobile networks, to keep up with the growing demand, In addition, our performance on ANATEL’s network quality metrics improved.

Our efforts to be more efficient in our capital expenditures in 2017 and 2016 include: (1) renegotiating contracts with our suppliers; (2) increasing our involvement in fixed network sharing, including RAN sharing on our 4G network; and (3) structural projects that increase the efficiency of services to both fixed and mobile broadband customers (i.e. faster downloads, higher quality HD video channels, and improved voice and video calls) and reduce infrastructure costs.

Our capital expenditures on property, plant and equipment and intangible assets of our continuing operations were R$5,629 million in 2017, R$4,759 million in 2016 and R$4,048 million in 2015. The following table sets forth our capital expenditure payments on plant expansion and modernization of our continuing operations for the periods indicated.

   Year Ended December 31, 
   2017   2016   2015 
   (in millions ofreais) 

Data transmission equipment

  R$1,846   R$1,377   R$1,201 

Installation services and devices

   644    489    358 

Mobile network and systems

   602    707    528 

Voice transmission

   726    713    605 

Information technology services

   729    536    380 

Telecommunication services infrastructure

   496    468    444 

Buildings, improvements and furniture

   80    69    73 

Network management system equipment

   94    124    72 

Backbone transmission

   237    196    293 

Internet services equipment

   1    7    2 

Other

   174    73    92 
  

 

 

   

 

 

   

 

 

 

Total capital expenditures

  R$5,629   R$4,759   R$4,048 
  

 

 

   

 

 

   

 

 

 

Our principal capital expenditures relate to a variety of projects designed to expand and upgrade our data transmission networks, our mobile services networks, our voice transmission networks, our information technology equipment and our telecommunications services infrastructure.

Data Transmission Equipment Programs

In our access networks, we have been engaged in a program of deploying FTTH technology to support our “triple play” and “quadruple play” services, using a GPON network engineered to support satellite video transport services, IP TV and RF overlay video services, internet with speeds up to 200 Mbps, and VoIP services.

We have acquired and installed data communications equipment to convert elements of our networks that used ATM protocol over legacy copper wire and SDH protocols to MPLS protocol over optical fiber, which supports IP and permits the creation of VPNs through our MetroEthernet networks. We also deployed an optical switching layer based on optical transport network technology in order to provide more efficient use of our DWDM capacity, fast restorations, and IP routers traffic offloading.

In 2015 Oi began implementing a new broadband data communications network architecture, which we refer to as the Single Edge project. This architecture enables Oi to offer access network services such as mobile, broadband, IPTV, and corporate customer links in a single platform, which eliminates the need for individual management of each type of access network, expedites the resolution of networks problems and minimizes maintenance and operation costs.

In 2015, we transformed our IP backbone to expand its capacity and speed to operate 10/100 Gbps line rate interfaces on our new OTN/DWDM network over 30,000 km of fiber-optic cable. The OTN/DWDM network is designed to protect against interruptions in service caused by external events and accidents. Since January 2014, Our OTN/DWDM network has experienced an average annual growth of traffic, especially in data traffic, of more than 40% per year.

In addition to expanding our IP backbone capacity, we are continuing to simplify our transport network architecture through the adoption of the single edge concept, which means using one single router to join our commercial, mobile and residential functions that would otherwise require many specialized routers. We believe that this network simplification will reduce both capital and operational expenditures.

Mobile Services Network Programs

2G & 3G Networks

We are implementing wireless local loop technology in areas not supported by our fixed-line network to provide service to our customers through our 2G network.

We have undertaken a project to upgrade a portion of our mobile networks to enable us to increase the capacity of our mobile network. Since December 2007, when we acquired our authorizations to provide 3G services, we have engaged in a program of developing our 3G network. We are deploying new radio base stations and transceivers to improve our 3G coverage and quality in areas we already serve, reducing the level of signal congestion in these areas, and to expand our 3G service to municipalities in Regions I, II and III where we currently do not provide 3G service. We are continuing to upgrade portions of our 3G mobile network to support greater data rates through the HSPA+ standard.

We performed capacity expansions in 35% of our existing 3G sites during 2017 to increase the speed of our 3G connection. Furthermore, in order to improve the experience of our data service users, we began granting our 2G users access to our 3G network by migrating the user’s data plan from 2G to 3G and upgrading their devices to be 3G compatible.

4G Network

In June 2012, we acquired the authorizations and radio frequency licenses necessary for us to commence the offering of 4G services throughout Brazil. We intend to offer 4G services throughout Brasil using LTE network technology and have begun deploying our 4G network. As part of this project, we have upgraded our existing mobile core to the LTE Evolved Packet Core, using an Evolved NodeB base station under a Radio Access Network that we will share with other Brazilian mobile services operators.

We extended LTE services in 2015 to cities with over 200,000 inhabitants, including 88 new municipalities, to cities with over100,000 inhabitants in 2016, including 151 new municipalities, and to cities with less than 100,000 inhabitants in 2017, including 529 new municipalities as a result of obligations imposed by ANATEL.

Voice Transmission Network Programs

We are engaged in a program of investing in new equipment for our switching station to support next-generation networks to support offerings of new value-added services to our fixed-line customers. We believe that our investment in next-generation networks will:

assist us in meeting the increased demand for long distance traffic, both domestic and international, through the use of VoIP;

permit us to offer differentiated services, such voice over broadband; and

significantly promotefixed-to-mobile convergence.

As part of this program, we are concluding the deployment of an IP Multimedia Subsystem, or IMS, core that will facilitate our convergent voice, broadband and IP TV offerings. The IMS core not only will provide control for the VoIP resource but also integrated access control and authentication for all three services, significantly improving automation and speed for customer provisioning.

We are also undertaking a program of removing and replacing smaller switching stations and integrating these operations with other switching stations to promote efficiency in our operations.

We monitor the anticipated demands of new residential developments and the service demand growth of existing residential areas to ensure that we make adequate network equipment available to service the demands of these areas.

Information Technology Services Programs

We are investing in the expansion of supply of our cloud computing services in data centers, particularly in the State of São Paulo, in order to support the growing demand from our corporate customers. Our cloud computing services enable us to provide our customers with integrated telecommunications and information technology solutions.

Telecommunications Services Infrastructure Programs

We are investing in several structural projects in order to improve and modernize our business support systems, or BSS, and operational support systems, or OSS, and consolidate duplicative systems resulting from integrating previously acquired companies, thereby optimizing our capital and operational expenditure investments. Based on the Telemanagement Forum frameworks and best practices, our main projects are unified customer relationship management; network provisioning services; order management; consolidation of network inventory; network planning, project and construction; network fault management; performance management; customer experience management; API management and digital self-care, among others.

One of the primary projects connected to the OSS is related to assurance and quality. In March 2013, we began investing in a transition from a network centric monitoring system to a customer focused approach and thereby our network operations will migrate from network operations centers to service operations centers which will provide more efficient and customer-based support. We completed this project in January 2017.

Another of our projects is to improve fulfillment by speeding up service creation and provisioning, reduce costly human intervention and increase overall customer quality of experience through automation of fulfillment processes. Our goal is to evolve as close as possible to azero-touch provisioning process, without user intervention. This project began in March 2012 and was completed in December 2016.

We are investing in the expansion of our transport networks in an effort to ensure that our networks continue to have the capacity to serve our customers and to support our plans to expand our services. In 2015, we activated the first chain in Brazil of entirely 100 Gbps interfaces along our OTN/DWDM network of over 30,000 km of fiber optic cables connecting 12 Brazilian capitals (Rio de Janeiro, São Paulo, Belo Horizonte, Vitoria, Porto Alegre, Florianópolis, Curitiba, Salvador, Fortaleza, Recife, Teresina and Brasilia). This structural transformation is intended to increase the quality and data transmission capacity of our network as well as protect against interruptions in service caused by external events and accidents.

We are also investing in projects to improve our networks by increasing the redundancy of our wire and fiber optic cable routes and establishing network mesh routes. We also perform preventive maintenance on sections of our network that have unusually high failure rates, and have a program to replace network elements in these sections.

We are investing in the standardization of our facilities to deter fraud and improve the quality of our services, including the replacement of some of our public telephones.

Off-Balance Sheet Arrangements

WeAs of the date of this annual report, we do not currently have any transactions involvingoff-balance sheet arrangements.

ITEM 6.

DIRECTORS, SENIOR MANAGEMENT AND EMPLOYEES

Oi’s board of directors (conselho de administração) and Oi’s board of executive officers(diretoria) are responsible for operating our business.

Board of Directors

General

Oi’s board of directors is a decision-making body responsible for, among other things, determining policies and guidelines for our business and Oi’s wholly-owned subsidiaries and controlled companies. Oi’s board of directors also supervises Oi’s board of executive officers and monitors its implementation of the policies and guidelines that are established from time to time by the board of directors. Under the Brazilian Corporate Law, Oi’s board of directors is also responsible for hiring independent accountants.

Oi’sby-laws provide for a board of directors of up to 11 members and an equal number ofwith no alternate members. During periodsMembers who are absent at meetings will be entitled to appoint a substitute among the present members to vote in their stead. Pursuant to Oi’sby-laws, at least 20% of absence or temporary unavailabilitythe members of a regular member ofthe Oi’s board of directors must be independent as defined in the corresponding alternate member substitutes forlisting regulations of the absent or unavailable regular member.

Generally,Novo Mercado segment of the B3 and must be expressly declared as independent in the shareholders’ meeting that elects them, being also considered as independent the members elected as per article 141, paragraphs 4 and 5 of the Brazilian Corporate Law. All of the members of Oi’s board of directors are independent.

Directors are elected at general meetings of shareholders fortwo-year terms and are eligible for reelection, pursuant to Oi’sby-laws. Membersreelection. Generally, members of Oi’s board of directors are subject to removal at any time with or without cause at a general meeting of shareholders. Oi’sby-laws do not contain any citizenship or residency requirements for members of Oi’s board of directors. Oi’s board of directors is presided over by the chairman of the board of directors, and, in his absence, on an interim basis, by his designated alternate. Typically, the chairman of Oi’s board of directors is elected by the general meeting of shareholders that elects the directors. Oi’sby-laws provide that the chairman of Oi’s board of directors may not serve as Oi’s chief executive officer.

The RJ Plan, however, provides for a new framework ofcertain corporate governance rules that will apply with respect to Oi’s board of directors during the effectiveness of the RJ Plan, as described below, superseding the provisions of Oi’sby-laws.

On July 14, 2016, As provided in the RJ Court granted a request made by ANATEL thatPlan, until the RJ Court determine that prior approval from ANATEL is required for, among other things,expiration of the possible transferterm of Oi’s corporate control, includingcurrent board of directors, which will occur on September 17, 2020, the replacementmembers of Oi’s board of directors.

On November 8, 2016, ANATEL issued an order requiring that Oi notify its Superintendence of Competition of the dates of meetings of Oi’s board of directors so that it could send a representative to attend such meetings. On January 6, 2017, ANATEL issued an additional order conditioning its approval of the entry of Société Mondiale into Oi’s controlling block on the continued compliance with this obligation, among others, as well as the submission of any changes to Oi’s board of directors, including changes with respect to alternate members, for the prior approval by ANATEL.

On January 15, 2018, ANATEL approved the board of directors appointed pursuant to Section 9.2 of the RJ Plan and set forth in Exhibit 9.2 of the RJ Plan,or the Transitional Board, effective as from the date of approval of the RJ Plan on December 20, 2017, in accordance with the RJ Plan. For more information about the members of the board of directors who held office prior to the date of approval of the RJ Plan, see “Item 4. Information on the Company—Our Recent History and Development—Changes to the Membership of Our Board of Directors and Board of Executive Officers.” Members of the Transitional Board do not have alternates and may not be removed until a new board of directors, or the New Board, is elected by a general shareholders’ meeting that is required to be held within 45 business days following the conclusion of the Capitalization of Credits Capital Increase, as set forth in Section 9.3 of the RJ Plan. The Transitional Board shall call this general shareholders’ meeting within five business days following the conclusion of the Capitalization of Credits Capital Increase.

The Transitional Board is presided over by the chairman of the Transitional Board, and, in his absence, on an interim basis, by the vice-chairman of the Transitional Board. In accordance with Oi’sby-laws, decisions of the Transitional Board require a quorum of a majority of the directors and are taken by a majority vote of those directors present. A director may not cast votes with respect to matters in which he has a conflicting interest. In the event of a tie, the chairman of the Transitional Board shall cast the deciding vote. In addition to their ordinary course functions provided under Oi’sby-laws, the members of the Transitional Board must oversee the execution of the terms of the RJ Plan.

All prior members or alternates of the Board of Directors who were not designated as members of the Transitional Board of Directors pursuant to Section 9.2 of the Plan have been suspended from their duties, including as members of Oi’s advisory committees, and therefore cannot participate of any meeting of the Transitional Board of Directors. These members and alternates (a) shall be formally replaced by operation of the RJ Plan after the investiture of the New Board in accordance with the RJ Plan and the applicable legislation in Brazil, or (b) shall be removed due to the expiration of their terms of office, whichever occurs first.

Pursuant to Section 9.3 of the RJ Plan, the New Board will be composed of 11 members and no alternate members, all of whom must be independent as defined in Oi’sby-laws, provided that one such member shall be Mr. Eleazar de Carvalho Filho (see “—Directors—Eleazar de Carvalho Filho”). The members of the New Board will be chosen by the Transitional Board and will serve for a term of two years. The members of the New Board may not be removed from office, except due to gross mistake, willful misconduct, gross negligence, abuse of term of office or violation of fiduciary duties in accordance with applicable law. Following the expiration of the term of the New Board,Oi’s current board of directors, the election of subsequent boards of directors will follow the rules established by Oi’sby-laws and the Brazilian Corporate Law. Oi’sby-laws do not contain any citizenship or residency requirements for members of Oi’s board of directors. However, a member’s tenure is conditioned on the appointment of a representative who resides in Brazil, with powers to receive service of process in proceedings initiated against such member based on the corporate legislation, by means of apower-of-attorney with a term of at least three years after the end of such member’s term of office.

Oi’s board of directors is presided over by the chairman of the board of directors and, in his or her absence, on an interim basis, by the vice-chairman of the board of directors and, in his or her absence, on an interim basis, by another member appointed by the chairman or, if no such member has been appointed, by another member appointed by the other members in attendance. Pursuant to Oi’sby-laws, the chairman and vice-chairman of Oi’s board of directors are elected by the members of the Oi’s board of directors during their first meeting following their election. Oi’sby-laws provide that the positions of chairman of Oi’s board of directors and Oi’s chief executive officer or principal executive may not be held by the same person.

The following table sets forth certain information with respect to the current members of the Transitional Board.Oi’s board of directors.

 

Name

  Position  Member Since  Age 

Eleazar de Carvalho Filho

ChairmanJanuary 201862

Marcos Grodetzky

Vice-ChairmanJanuary 201863

Henrique José Fernandes Luz

DirectorSeptember 201864

José Mauro Mettrau Carneiro da Cunha

  ChairmanDirector  February 2009   68

Ricardo Reisen de Pinho

Vice-ChairmanAugust 20165670 

Marcos Duarte Santos

DirectorAugust 201648

MarcosBastos Rocha

  Director  January 2018   5355 

EleazarMaria Helena dos Santos Fernandes de Carvalho FilhoSantana

  Director  JanuarySeptember 2018   60 

Marcos Grodetzky

DirectorJanuary 201860

Luís Maria Viana Palha da Silva (1)Paulino do Rego Barros Jr.

  Director  September 20152018   6163 

Pedro Zañartu Gubert Morais Leitão (1)

DirectorJuly 201652

Hélio Calixo da Costa (1)Wallim Cruz de Vasconcellos Junior

  Director  September 20162018   7862

Roger Solé Rafols

DirectorDecember 201845

Claudia Quintella Woods

DirectorMarch 202044

Armando Lins Netto(1)

DirectorMarch 202051 

 

(1)On March 7, 2018, the RJ Court suspended the voting rights of the certain shareholders of Oi that participated in the purported extraordinary general shareholders’ meeting held

Mr. Netto was elected to serve on February 7, 2018, including Bratel S.à r.l and Société Mondiale, and ordered the removal of the members of Oi’s board of directors that had been elected/indicated by such shareholders them the completionat a meeting of the Capitalization of Credits Capital Increase as part of the RJ Plan. As a result, Luis Maria Viana Palha da Silva, Pedro Zañartu Gubert Morais Leitão and Hélio Calixto da Costa were temporarily removed as members of Oi’s board of directors effectivewhich took place on March 7, 2018. Hélio Calixto da Costa also resigned as a member13, 2020. The investiture of Oi’s boardMr. Armando Lins Netto is conditioned upon the prior assessment of executive officers. The judicial decision also ordered the subpoena of the current executive officers of Oi and the shareholders whose voting rights were suspended, to express their interest in establishing a mediation proceeding. Oi (on behalf of itself and its executive officer), Bratel S.à r.l and Société Mondiale have manifested their interest in a mediation. Oi filed a petition stating that, since Société Mondiale has sold its shares and is no longer a shareholder of Oi, it should not be a part of the mediation. Despite Oi’s position, the RJ Court issued a decision ordering the mediation to be initiated.ANATEL.

We summarize below the business experience, areas of expertise and principal outside business interests of Oi’s current directors.

Directors

Active Directors

José Mauro Mettrau Carneiro da Cunha.Mr. Cunha has served as the chairman of Oi’s board of directors since February 2009. From January 2013 until June 2013, Mr. Cunha served as Oi’s interim chief executive officer, during which time he resigned as chairman and member of Oi’s board of directors. He resumed his position as Oi’s chairman and a member of Oi’s board of directors in June 2013. Mr. Cunha has also served as chairman of the board of directors of Dommo Empreendimentos Imobiliários S.A. from 2007 until December 2016. He previously served as chairman of the board of directors of (1) TNL from April 1999 until March 2003 and from April 2007 until February 2012, where he also served as an alternate director in 2006; (2) Telemar from April 2007 until April 2012, where he served as a member of the board of directors from April 1999 until May 2012; (3) TNL PCS from April 2007 until April 2012; (4) Tele Norte Celular Participações S.A. from April 2008 until February 2012; and (5) Coari Participações S.A. from May 2007 until February 2012. In addition, Mr. Cunha was a director of TmarPart from April 2008 until September 2015. He has also served on the board of directors of Santo Antonio Energia S.A. since April 2008 and Pharol since May 2015. He was a member of the board of directors of Vale S.A. from April 2010 until April 2015. Mr. Cunha was an executive officer of Lupatech S.A. from April 2006 to April 2012, where he served as a member of the board of directors from April 2006 to April 2012. He has also held several executive positions at the BNDES, and was a member of its board of executive officers from 1991 to 2002. He was the vice president of strategic planning of Braskem S.A. from February 2003 to October 2005, and business consultant from November 2005 to February 2007. Mr. Cunha was a member of the board of directors ofLog-In Logistica Intermodal S.A. from April 2007 to March 2011, Braskem S.A. from July 2007 to April 2010, Banco do Estado do Espírito Santo S.A. from April 2008 to April 2009, Light Serviços de Eletricidade S.A. from December 1997 to July 2000, Aracruz Celulose S.A. from June 1997 to July 2002, FUNTTEL from December 2000 to January 2002, Fundação Centro de Estudos do Comércio Exterior from June 1997 to January 2002, and Politeno Indústria e Comércio S.A. from April 2003 to April 2004. Mr. Cunha holds a bachelor’s degree in mechanical engineering from Universidade Católica de Petrópolis in Rio de Janeiro and a master’s degree in industrial and transportation projects from Instituto Alberto Luiz Coimbra dePós-Graduação (COPPE) at the Universidade Federal do Rio de Janeiro. He attended the Executive Program in Management at the Anderson School at the University of California in Los Angeles.

Ricardo Reisen de Pinho.Mr. Reisen has served as the independent vice-chairman of Oi’s board of directors since January 2018. Previously, he served as a member of Oi’s board of directors from 2016 until 2018. He is also an independent member of the board of directors of Light S.A. and Brado Logística S.A., a member of the advisory board of Editora do Brasil S.A. and a member of Bradespar’s fiscal council, all with terms ending in April 2019. Previously, Mr. Reisen served as an independent member of the board of directors of BR Insurance S.A. from 2016 until 2018, Tupy S.A. and Itacaré Capital Investments Ltd. From 2009 until 2015, Saraiva S.A. Livreiros Editores from 2013 until 2015 and 2009 until 2012, Metalfrio Solutions S.A. from 2007 until 2011, and Banco Nossa Caixa S.A. from 2008 until 2009. He was also a member of the fiscal council of Embratel Participações S.A. from 2009 to 2010), chairman of the advisory board of LAB SSJ S.A. from 2009 until 2013, and a voluntary board member of AACD from 2006 until 2014. As a board member, he has participated in advisory committees in the areas of finance, audit, risk and compliance, people and strategy in the above-mentioned companies. He served as an executive in areas of corporate finance, corporate and investment banking and strategic planning in ABNAmro Bank Brasil, Banco Garantia and Banco Itaú between 1989 and 2001. From 2002 until 2014, Mr. Reisen was a senior researcher at Harvard Business School. He holds a bachelor’s degree in mechanical engineering and a master’s degree in production engineering/finance from Pontifícia Universidade Católica do Rio de Janeiro and a doctorate in business administration/strategy from Fundação Getúlio Vargas – EAESP. Mr. Reisen also holds a degree in business administration through the Advanced Management Program of the Wharton School of the University of Pennsylvania and the Program for Management Development of Harvard Business School. He has been a Certified Accredited Board Member by the Brazilian Institute of Corporate Governance (Instituto Brasileiro de Governança Corporativa – IBGC) since 2010 and earned a specialization in corporate governance from Harvard Business School.

Marcos Duarte Santos.Mr. Duarte has served as a member of Oi’s board of directors since August 2016. He has served as director of Gestora Pólo Capital since 2003. Previously, he served as a member of Oi’s fiscal council as a nominee of Oi’s preferred shareholders from April 2010 until April 2014. Before that, he was a member of the fiscal council of Brasil Telecom S.A. in 2005, 2006 and from 2008 to 2014. He served as a member of the fiscal council of Telemar from April 2007 through February 2012. Mr. Duarte was a vice president and fixed income trader at Credit Suisse First Boston – Garantia from 1997 to 1998, a vice president for Bankers Trust Company in New York from 1996 to 1997, and a vice president for Bankers Trust Company in Rio de Janeiro from January 1994 until June 1996. He served as a member of the fiscal councils of Tele Norte Celular Participações S.A., Telecomunicações do Ceará S.A. and Tele Espírito Santo S.A. from 2001 to 2002. He holds a bachelor’s degree in production engineering from the Universidade Federal do Rio de Janeiro.

Marcos Rocha. Mr. Rocha has served as a member of Oi’s board of directors since January 2018. He has been a member of the board of directors of BC2 Construtora since April 2016, a member of the board of directors of Brazil Fast Food Corporation since 2009, a senior partner at DealMaker since July 2015 and anon-executive senior advisor at Roland Berger Strategy Consultants since September 2015. Between 2010 and 2015, Mr. Rocha was the vice president of finance and administration at Invepar – Investimentos e Participações em Infraestrutura and a member of the boards of directors of the companies in its portfolio. He was a member of the fiscal council of Abril Educação from 2012 to 2015. Between 2008 and 2009, Mr. Rocha was the CFO, investor relations officer, CIO, shared services officer and human resources officer at Globex Utilidades. Previously, he held the following positions: general executive officer at Banco Investcred Unibanco S.A. – Pontocred from 2005 until 2008; CFO and investor relations officer at Sendas S.A. from 2003 until 2005; CFO at the following companies: Horizon Telecom International from 2001 until 2002, GVT – Global Village Telecom in 2001, Global Telecom S.A. from 2000 until 2001 and Brazil Fast Food Corp (Bob´s) from 1996 until 1998; administrative officer at Sony Music Entertainment, from 1998 until 1999; and controller at Cyanamid Química do Brasil from 1991 until 1996. Mr. Rocha holds bachelor’s degree in electronic engineering from the Military Institute of Engineering (IME), an MBA in finance fromPUC-RJ and an Executive MBA in management from PDG/EXEC – SDE/IBMEC.

Eleazar de Carvalho Filho. Mr. Carvalho has served as the chairman of Oi’s board of directors since September 2018 and a member of Oi’s board of directors since January 2018. He currentlyMr. Carvalho works at Virtus BR Partners, where he is a founding partner. Mr. Carvalho also has served as a member of the board of directors at Brookfield Partners Renewables L.P., TechnipFMC and Companhia Brasileira de Distribuição (Grupo Pão de Açucar)úcar / Cnova N.V.). He is also chairman of the board of trustestrustees of the Brazilian Symphony Orchestra Foundation. Previously, Mr. Carvalho was CEO of Unibanco Banco de Investimento, BNDES and UBS Brasil. He was head of the corporate finance division of Banco Garantia in Rio de Janeiro, director and treasurer of Alcoa Alumínio and director of the international area of Crefisul (Citigroup). Mr. Carvalho has extensive experience as a director of large companies listed in Brazil and abroad. He was a member of the boards of directors of Tele Norte Leste Participações S.A, Petrobras, Companhia Vale do Rio Doce, Eletrobrás, Alpargatas, among others and also President of BHP Billiton Brasil. He holds a bachelor’s degree in economics from New York University and a master’sMaster’s degree in international relations from Johns Hopkins University.

Marcos Grodetzky. Mr. Grodetzky has served as the vice-chairman of Oi’s board of directors since September 2018 and a member of Oi’s board of directors since January 2018 and previously2018. Previously, he served as an alternate member of Oi’s board of directors from September 2015 until January 2018. Currently, heJuly 2016 and as a member of Oi’s board of directors from July 2016 until September 2016. Mr. Grodetzky is an independent member of the board of directors of SmilesConstellation Oil Services, Vicunha Aços and Elizabeth S.A., Centro de Cultura Judaica Indústria Textil and Eneva S.A., andChairman of Burger King Brasil. He is the CFO of União Israelita Brasileira do Bem Estar Social – UNIBES, a philanthropic nonprofit organization, senior advisor to Banco UBS, and a founding memberpartner of Mediator Assessoria Empresarial, Ltda.engaged in financial advisory and mediation. Until October 2013, Mr. Grodetzky served as CEO of DGB S.A., a logistics holding company of Grupo Abril S.A. and parent company of the following companies: Dinap – Dist. Nacional de Publicações, Magazine Express Comercial Imp e Exp de Revistas, Entrega Fácil Logística Integrada, FC Comercial e Distribuidora, Treelog S.A. – Logística e Distribuição, DGB Logística e Distribuição Geográfica, and TEX Courier (Total Express). In addition, he served as finance and investor relations vice-president of Telemar/Oi, Aracruz Celulose/Fibria, and Cielo S.A from 2002 until 2010. He holds a bachelor’s degree in economics from Universidade Federal do Rio de Janeiro and attended the Senior Management Program at INSEAD/FDC.

Temporarily Removed DirectorsHenrique José Fernandes Luz

On March 7, 2018, the RJ Court suspended the voting rights of the certain shareholders of Oi that participated in the purported extraordinary general shareholders’ meeting held on February 7, 2018, including Bratel S.à r.l and Société Mondiale, and ordered the removal of the members of Oi’s board of directors that had been elected/indicated by such shareholders them the completion of the Capitalization of Credits Capital Increase as part of the RJ Plan. As a result, Luis Maria Viana Palha da Silva, Pedro Zañartu Gubert Morais Leitão and Hélio Calixto da Costa were temporarily removed as members of Oi’s board of directors effective on March 7, 2018. Hélio Calixto da Costa also resigned. Mr. Fernandes Luz has served as a member of Oi’s board of executive officers. The judicial decision also ordered the subpoenadirectors since September 2018. He has been a member of the current executive officersboard of Oi and the shareholders whose voting rights were suspended, to express their interest in establishing a mediation proceeding. Oi (on behalf of itself and its executive officer), Bratel S.à r.l and Société Mondiale have manifested their interest in a mediation. Oi filed a petition stating that, since Société Mondiale has sold its shares and is no longer a shareholder of Oi, it should not be a partdirectors of the mediation. DespiteMaringá Group and a member of the board of directors of Burger King do Brasil. Mr. Fernandes Luz serves as chairman of the board of the Brazilian Institute of Corporate Governance (Instituto Brasileiro de Governança Corporativa – IBGC). He was a partner of PricewaterhouseCoopers Auditores Independentes from 1988 to 2018, having previously worked various positions in that firm since 1975. He holds a degree in Accounting from Universidade Candido Mendes in Rio de Janeiro and attended various executive programs at Harvard, University of Virginia, London Business School, University of Buenos Aires and Singularity University. He also serves as a vice chairman of the board of IBEF—Instituto Brasileiro de Executivos de Finanças and of The Dorina Nowill Foundation for the Blind, and as board member of The National Children and Youth Book Foundation and of The São Paulo and Rio de Janeiro Museums of Modern Art.

José Mauro Mettrau Carneiro da Cunha.Mr. Cunha has served as a member of Oi’s board of directors since February 2009, having served as its chairman until September 2018. Since December 2019, he has been Chairman of Odebrecht S.A., having served as a member of the board of directors since October 2019. Mr. Cunha has also served as Chairman of Braskem S.A. since December 2019. From January 2013 until June 2013, Mr. Cunha served as Oi’s interim chief executive officer, during which time he resigned as chairman and member of Oi’s board of directors. He resumed his position the RJ Court issued a decision ordering the mediation to be initiated.

We summarize below the business experience, areas of expertiseas Oi’s chairman and principal outside business interests of these temporarily removed directors.

Luís Maria Viana Palha da Silva. Mr. Silva became a member of Oi’s board of directors in September 2015. He currently servesJune 2013. Mr. Cunha has also served as chairman of the board of directors and CEO of Pharol Mr. SilvaDommo Empreendimentos Imobiliários S.A. from 2007 until December 2016. He previously served as vice-chairmanchairman of the board of directors of (1) TNL from April 1999 until March 2003 and executive committeefrom April 2007 until February 2012, where he also served as an alternate director in 2006; (2) Telemar from April 2007 until April 2012, where he served as a member of GALPthe board of directors from April 1999 until May 2012; (3) TNL PCS from April 2007 until April 2012; (4) Tele Norte Celular Participações S.A. from April 2008 until February 2012; and (5) Coari Participações S.A. from May 2007 until February 2012. In addition, Mr. Cunha was a director of Telemar Participações S.A. from April 2008 until September 2015. He has also served on the board of directors of Santo Antonio Energia SGPS, SA from 2012 toS.A. since April 2008 and Pharol since May 2015. He was a member of the board of directors and audit committee of NYSE EuronextVale S.A. from April 2010 until April 2015. Mr. Cunha was an executive officer of Lupatech S.A. from April 2006 to April 2012, to 2013. Mr. Silva worked at Jerónimo Martins, SGPS, S.A.where he served as CFO from 2001 to 2004, and as CEO from 2004 to 2010. In 2011, he worked at Jerónimo Martins, SGPS, S.A. asnon-executivea member of the board of directors from April 2006 to April 2012. He has also held several executive positions at the BNDES, and chairmanwas a member of its board of executive officers from 1991 to 2002. He was the vice president of strategic planning of Braskem S.A. from February 2003 to October 2005, and business consultant from November 2005 to February 2007. Mr. Cunha was a member of the corporate responsibility committee. He served as CFOboard of CIMPOR – Cimentosdirectors ofLog-In Logistica Intermodal S.A. from April 2007 to March 2011, Braskem S.A. from July 2007 to April 2010, Banco do Estado do Espírito Santo S.A. from April 2008 to April 2009, Light Serviços de PortugalEletricidade S.A. from 1995December 1997 to 2001July 2000, Aracruz Celulose S.A. from June 1997 to July 2002, FUNTTEL from December 2000 to January 2002, Fundação Centro de Estudos do Comércio Exterior from June 1997 to January 2002, and as State Secretary of Commerce of PortugalPoliteno Indústria e Comércio S.A. from 1992April 2003 to 1995, responsible for foreign economic relations, trade and investment, and supervision of domestic trade, food security, and antitrust enforcement.April 2004. Mr. Silva served as CFO at COVINA, Companhia Vidreira Nacional, from 1987 to 1992. Mr. SilvaCunha holds a bachelor’s degree in economics from Instituto Superior de Economia and in business administrationmechanical engineering from Universidade Católica Portuguesa.de Petrópolis in Rio de Janeiro and a Master’s degree in industrial and transportation projects from Instituto Alberto Luiz Coimbra dePós-Graduação (COPPE) at the Universidade Federal do Rio de Janeiro. He attended the AdvancedExecutive Program in Management Program at the Anderson School at the University of Pennsylvania – Wharton School of Economics.California in Los Angeles.

Pedro Zañartu Gubert Morais Leitão.Marcos Bastos Rocha.Mr. Leitão becameRocha has served as a member of Oi’s board of directors in July 2016. Previously, hesince January 2018. He has also served as chairman of the board of directors of Paranapanema S.A. since March 2020, an alternateindependent member of Oi’sthe board of directors of IRB Brasil RE since March 2019, a member of the board of directors of Invepar S.A. since September 2019, a member of the board of directors of GRU Airport since November 2019 and a member of the board of directors of Brazil Fast Food Corporation since 2009. He has been a senior partner at DealMaker since July 2015 and served as anon-executive senior advisor at Roland Berger Strategy Consultants from September 2015 until July 2016.December 2019. He has served as a member of the board of directors of Pharol sinceBC2 Construtora from April 2016 until May 20152019 and chairmanalternate member of the board of directors of Prio Energy SGPS,Light S.A. since Mayfrom September 2018 until April 2019. Between 2010 and 2015, whereMr. Rocha was the vice president of finance and administration at Invepar – Investimentos e Participações em Infraestrutura and a member of the boards of directors of the companies in its portfolio. He was a member of the fiscal council of Abril Educação from 2012 to 2015. Between 2008 and 2009, Mr. Rocha was the CFO, investor relations officer, CIO, shared services officer and human resources officer at Globex Utilidades. Previously, he alsoheld the following positions: general executive officer at Banco Investcred Unibanco S.A. – Pontocred from 2005 until 2008; CFO and investor relations officer at Sendas S.A. from 2003 until 2005; CFO at the following companies: Horizon Telecom International from 2001 until 2002, GVT – Global Village Telecom in 2001, Global Telecom S.A. from 2000 until 2001 and Brazil Fast Food Corp. (Bob’s) from 1996 until 1998; administrative officer at Sony Music Entertainment from 1998 until 1999; and controller at Cyanamid Química do Brasil from 1991 until 1996. Mr. Rocha holds bachelor’s degree in electronic engineering from the Military Institute of Engineering (IME), a Master of Business Administration degree in finance fromPUC-RJ and an Executive MBA in management from PDG/EXEC – SDE/IBMEC.

Maria Helena dos Santos Fernandes de Santana. Ms. Fernandes de Santana has served as chairmana member of the executive committee. He served as chairmanOi’s board of directors since September 2018. She has been a member of the board of directors of ONI SGPS,the BME – Bolsas y Mercados Españoles since April 2016; a member of the audit committee of Itaú Unibanco Holding S.A. since June 2014 and a member of the board of directors and the chairman of the audit committee of XP Inc. Ms. Fernandes served as a trustee of the International Financial Reporting Standards Foundation from January 2014 until December 2019. She was a member of the board of directors of Companhia Brasileira de Distribuição, a retail company, between February 2013 and June 2017, Totvs S.A., an information technology company, between April 2013 and March 2017 and CPFL Energia S.A., an energy company, between April 2013 and April 2015. She previously worked at the CVM, where she served as Chairman, between July 2007 and July 2012, and Commissioner, between July 2006 and July 2007. She was chairwoman of the executive committee of the IOSCO – International Organization of Securities Commission between 2011 and 2012. She worked at the São Paulo Stock Exchange (Bolsa de Valores de São Paulo S.A. – BVSP), or the BOVESPA, between July 1994 and May 2006, where she was responsible for listed company oversight, attracting new companies and implementing the Novo Mercado. She holds a degree in Economics from the University of São Paulo.

Paulino do Rego Barros Jr. Mr. Barros has served as a member of Oi’s board of directors since September 2018. He was the Interim CEO of Equifax, INC, from September 2017 to 2013, administrator of UnyLeya BrasilApril 2018, having previously led the company’s business in the Asia-Pacific region from July to September 2017, the company’s U.S. Information Solutions business from October 2015 to June 2017 and UnyLeya Portugalits international business unit, covering Latin America, Europe, Asia Pacific and Canada, from April 2010 to 2011. Mr. Leitão currently holdsnon-executive roles,October 2015. Prior to joining Equifax, he founded PB&C – Global Investments (LLC), an international investment and consulting firm, and has been its President since November 2008. From January 2007 until November 2008, he was the President of AT&T Global Operations. He held various executive positions at BellSouth Corporation from December 2000 to January 2007 before BellSouth was acquired by AT&T, including Corporate Product Officer, President of BellSouth Latin America, Corporate Regional Vice-President of Latin America, and Chief Planning and Operations Officer for BellSouth International. From February 1996 to December 2000, he worked for Motorola, Inc., having served as Corporate Vice President and General Manager – Latin America Group and as Corporate Vice President and General Manager of Market Operations – Americas, for the Cellular Business Unit. He also held various positions at MoteDAlma SGPS, S.A. since 2009, Villas Boas ACE, S.A. sinceThe NutraSweet Company, as well as at the U.S. and Latin American divisions of Monsanto Company. He served on the advisory board of Cingular Wireless, Converged Services Group and on the board of Alianza – the BellSouth Corporation Latino Association. Between 2012 and FikOnline Ltda. Since 2003.2015, Mr. Barros served on the board of NII Holdings and is a member of the recently created McKinsey & Company, Inc. – Crisis Response Advisory Board. He previously held othernon-executive roles, including at Quifel Natural Resources, S.A. from 2007 to 2012 and MegaFin S.A. from 2009 to 2012. Mr. Leitão holds a bachelor’s degree in business administrationmechanical and electrical engineering from Universidade Católica Portuguesathe School of Industrial Engineering and the College of Engineering of São José dos Campos, in São Paulo, and holds a master’s degree in business administration from Kellogg Graduate School of Management at Northwestern University.Washington University in St. Louis.

Hélio Calixto da Costa.Wallim Cruz de Vasconcellos Junior. Mr. Calixto becameVasconcellos has served as a member of Oi’s board of directors since September 2018. He has approximately 30 years of experience in the financial sector, specifically in mergers and acquisitions, debt restructuring, private equity investments and public share issuances and has participated in various boards of directors in both Brazil and abroad. In 2004, he founded Iposeira Capital Ltda., an independent company specializing in corporate advisory in Brazil. He was a partner at Lakeshore Partners from March 2013 to December 2014 and a founding partner of the STK Capital from 2010 to 2013. From June 2003 to June 2008, he served as Senior Representative in Brazil of the Special Operations Area of the International Finance Corporation – IFC, where he worked on credit recovery and equity investments in Brazil and managed a portfolio of approximately US$300 million. From September 2002 to January 2017.2003, he was Director of the BNDES Industry Segment, responsible for the bank’s projects with companies in the industry, commerce and services sectors, and from October 2001 to August 2002 he served as Superintendent of the BNDES Fixed Income Segment, where he oversaw the department’s restructuring. He servesserved as director of BNDESPAR, a subsidiary of BNDES, from April 1998 to September 2001, where he was responsible for the chairmanareas of investments and divestitures, including corporate restructuring, asset portfolio management, development of structured operations in the domestic and international markets, structuring of private equity funds and governance. Mr. Vasconcellos is an independent member of the board of directors, audit committee, and nominating committee of PetroRio S.A. (formerly HRT Participações em Petróleo S.A.)Pilgrim’s Pride Corporation and as chairman of the ethics and regulations council of the Brazilian Association of Teleservices. Previously, hehas served as a Senator of the state of Minas Gerais from 2002 until 2010, as Communications Minister from 2005 until 2010, as a member of the lower houseboards of the Brazilian Congressdirectors of Cremer, Sendas, Aracruz Celulose, Vale, Marlim Participações, Companhia Distribuidora de Gas do Rio de Janeiro – CEG and Santos Brasil Participações. He also served as Vice President of Property from 1998June 2014 until 2005,June 2015 and asVice-President of Finance until 2019 at Clube de Regatas do Flamengo. He holds a federal deputydegree in Economics and a post-graduate degree in Finance from 1999the Pontifical Catholic University of Rio de Janeiro. He also holds a masters in Sports Management from the Cruyff Institute.

Roger Solé Rafols. Mr. Solé has more than 20 years of experience in telecommunications, in the areas of marketing, product development, innovation, strategy and P&L management. He has been Vice-President of Marketing at Sprint Corporation since 2015. Prior to 2002that time, he held the following positions: Vice-President of Marketing from 2009 to 2015, and Manager of Consumer Marketing from 19872009 to 1991. Previously, he2011 at TIM Brasil; and Marketing Manager – Residential Segment from 2006 to 2008, and Manager of Value Adding Products and Services from 2001 to 2006 at Vivo. He also worked at DiamondCluster, known today as editor at The Voice of America in Washington, D.C. in 1967, foreign correspondent in 1972 and office manager of the New York News at Rede Globo de Televisão, or Rede Globo, and assisted with the opening of Rede Globo’s offices in Europe.Oliver Wyman, from 1996 to 2001. Mr. CalixtoSolé holds a bachelor’s degree in journalism, attended classesBusiness and a Master’s in Business Administration from ESADE – Escuela Superior de Administración y Dirección de Empresas, Barcelona, and a Master’s degree in Management of Audiovisual Companies from UPF – Universitat Pompeu Fabra, Instituto Desarrollo Continuo (IDEC), Barcelona. He also completed an exchange MBA program at theUCLA – University of California, Los Angeles; an Advanced Management Program at IESE Business School, of LettersUniversidad de Navarra, São Paulo-Barcelona; and Sciencesa short executive education program in Finance and Strategy for Value Creation at The Wharton School at the University of MarylandPennsylvania, Philadelphia.

Claudia Quintella Woods.Ms. Woods has more than 20 years of experience in strategic planning, marketing and was a foreign correspondent at Catholic University.

Alternate Directors

Assales, digitalstart-ups and multinational companies. She has been the General Manager of Uber Brasil since February 2019 and has also acted as Retail Director of Banco Original and as Executive Superintendent of Digital Channels (Corporate and Retail) of the dateaforementioned bank. Prior to that, she held the positions of this annual report, Oi’s boardChief Executive Officer of directors does not have any alternate members.Webmotors.com, Marketing and Digital Product Director of Walmart.com, Chief Executive Officer of Netmovies, Chief Marketing and Intelligence Officer for Latin America of Clickon, General Manager of Predicta, Senior Product Group Manager of L’Oréal Brazil, Relationship Marketing Manager of Ibest Company and Senior Consultant of Kaiser Associates. Ms. Woods holds a Bachelor of Arts degree from Bowdoin College, with double major in Environmental Sciences and Spanish and minor in Economics. She holds a Master’s degree in Business Administration from the COPPEAD Institute of the Federal University of Rio de Janeiro (Universidade Federal do Rio de Janeiro – UFRJ) and a certificate of executive education on Building Ventures in Latin America from Harvard Business School.

Armando Lins Netto. Mr. Netto has been CEO of Fleetcor in Brazil since June 2014 responsible for all businesses and companies in the region. He was also Vice President of TIVIT, a Brazilian multinational in digital services, responsible for IT services and businesses. Before that, he was Director of the Banking Practice at Unysis and management consultant with McKinsey & Company at São Paulo and London offices. Mr. Netto holds a bachelor’s degree in Mechanical Engineering from Universidade Federal do Pará (UFPA – 1990), a master’s degree in Mechanical Engineering from the Universidade Estadual de Campinas (UNICAMP – 1993) and a PhD in Mechanical Engineering from the University of California, Berkeley (UCB – 1999).

Executive Officers

The board of executive officers is Oi’s executive management body. Oi’s executive officers are Oi’s legal representatives and are responsible for Oi’s internal organization andday-to-day operations and the implementation of the general policies and guidelines established from time to time by Oi’s board of directors.

Oi’sby-laws require that the board of executive officers consist of between three and six members, including a chief executive officer, a chief financial officer, investor relations officer and chief legal officer. Oi’sby-laws provide that Oi’s chief executive officer may not serve as chairman of Oi’s board of directors. Each officer is responsible for business areas that Oi’s board of directors assigns to them and, other than Oi’s chief executive officer and Oi’s chief financial officer, need not have formal titles (other than the title of executive officer or “Diretor”).

Generally, the members of Oi’s board of executive officers are elected by Oi’s board of directors fortwo-year terms and are eligible for reelection. Oi’s board of directors may remove any executive officer from office at any time with or without cause. According to the Brazilian Corporate Law, executive officers must be residents of Brazil but need not be shareholders of Oi. Oi’s board of executive officers holds meetings when called by Oi’s chief executive officer or any two other members of Oi’s board of executive officers.

The RJ Plan, however, provides for a new framework of corporate governance rules that will apply with respect to Oi’s board of executive officers during the effectiveness of the RJ Plan, superseding the provisions of Oi’sby-laws. Pursuant to Section 9.1 of the RJ Plan, Eurico De Jesus Teles Neto, Carlos Augusto Machado Pereira de Almeida Brandão and José Claudio Moreira Gonçalves may not be removed from their positions as chief executive officer, chief financial officer/investor relations officer and chief operating officer, respectively, during the Transitional Period, which is defined as the period between (1) the date of approval of the RJ Plan, which occurred on December 20, 2017, and the earlier to occur of (2) (i) the conclusion of the Capitalization of Credits Capital Increase, (ii) twelve months from the date of the Judicial Ratification of the RJ Plan and (iii) February 28, 2019. After the Transitional Period, the Transitional Board or the New Board, as the case may be, may freely appoint a new board of executive officers, provided that Mr. Teles and Mr. Brandão must remain on the board of executive officers as chief executive officer and chief financial officer/investor relations officer, respectively, until the closing of the RJ Plan, which shall occur upon the verification of the compliance of all obligations set forth in the RJ Plan that expire within two years of the Judicial Ratification of the RJ Plan; provided that, if Mr. Teles and Mr. Brandão are removed from their positions as chief executive officer and chief financial officer/investor relations officer, respectively, prior to the closing of the RJ Plan, then they receive the compensation packages to which they are currently entitled.

The following table sets forth certain information with respect to the current members of Oi’s board of executive officers.

 

Name

  

Position

  

Date Elected/
Appointed

  Age 

EuricoRodrigo Modesto de Jesus Teles NetoAbreu

  

Chief Executive Officer and Chief Legal Officer

  

November 2017

January 2020
   6150 

Carlos Augusto Machado Pereira de Almeida BrandãoCamille Loyo Faria

  Chief Financial Officer and
Investor Relations Officer
  

March 2018

October 2019
   4346

Antonio Reinaldo Rabelo Filho

Chief Legal OfficerOctober 201944 

José Claudio Moreira Gonçalves

  Executive Officer without
specific designation
  

March 2018

   5153 

Bernardo Kos Winik

  Executive Officer without
specific designation
  

March 2018

   5051 

Summarized below is information regarding the business experience, areas of expertise and principal outside business interests of Oi’s current executive officers.

EuricoRodrigo Modesto de Jesus Teles Neto.Abreu. Mr. TelesAbreu has served as Oi’s chief executive officerChief Executive Officer since November 2017 and as Oi’s chief legal officer since May 2016,February 2020, having previously served as oneChief Operational Officer since September 2019. Prior to joining Oi, he was Chief Executive Officer of Oi’s executive officers from April 2012 until May 2016.Quod, a big data company focused on credit risk analysis, beginning in June 2017. He was Managing Partner of Giau Consultoria Empresarial Ltda, a member of Oi’s board of directorsboutique management consulting firm, from 2009November 2016 to 2011November 2017, and an alternate member of Oi’s board of directors until April 2012. He previously served as awas at the same time member of the board of directors of CoariVogel Soluções em Telecomunicações e Informática S.A., which operates fiber optic telecommunication services. From March 2013 to May 2016, he was the Chief Executive Officer and Board Member of TIM Participações S.A. from 2009 until February 2012 and has been a memberChief Executive Officer of TIM Celular S.A. From December 2008 to March 2013, he served as President of the boardBrazilian operations of directorsCisco Systems, one of Telemar from 2009 until its termination in 2012. Hethe largest information technology companies globally. Prior to that, Mr. Abreu was also Managing Director of Cisco Systems for the legal officerNorth of TNL from April 2007 through February 2012Latin America and the legal managerCaribbean from May 2006 to December 2008, President of TelemarNortel Networks Brazil, a telecommunications equipment company, from June 2004 to April 2005 until April 2007. He previously served as manager2006, and Chief Executive Officer of the securities division at Telecomunicações de Bahia S.A.Promon Tecnologia Ltda., where he went ona technology services company, from July 2000 to hold the position of legal consultant in 1990.June 2004. Mr. TelesAbreu holds a bachelor’s degree in economic sciencesElectrical Engineering from the State University of Campinas and lawan MBA from Universidade Católica de Salvador and holds a master’s degree in employment law from Universidade Estácio de Sá.the Stanford Graduate School of Business.

Carlos Augusto Machado Pereira de Almeida BrandãoCamille Loyo Faria. Mr. BrandãoMs. Loyo Faria has served as Oi’s chief financial officer and investor relations officer since March 2018. HeOctober 2019. Ms. Loyo Faria previously served as Oi’s interim chief financial officer and interim investor relations officer since October 2017. Previously, he was an analyst at Energisa S.A., from 2000 to 2001, an analyst at Furnas S.A. from 2002 to 2003 and specialist in planning and control at Sendas S.A. from 2003 to 2004. He has held various positions within Oi and Telemar Norte Leste S.A. since 2004, including Market Specialist, Revenue Planning Coordinator, Business Valuation Manager, Senior Manager of New Business and M&A, Senior Manager of Planning and Budget, Director of Energy, Technology, Media, Telecom and Industries at Bank of America Merrill Lynch. Previously, she held director positions, through which she was responsible for energy, technology, media and telecom at Bradesco BBI and Morgan Stanley. Ms. Loyo Faria also has extensive executive experience in the telecommunications and infrastructure sector, having held positions as Chief Executive Officer of Multiner, Chief Financial Officer of Terna Participações and Strategy Leader at Embratel and Fronts of TransformationTelecom Italia Group in Brazil and Director of International Operations. HeLatin America. Ms. Loyo Faria holds a degree in managementchemical engineering from UFJF (Federal University of JuizPontífica Universidade Católica in Rio de Fora) and aJaneiro, an MBA degree in statisticsfinance from UFJF as well asIbmec in Rio de Janeiro and a master’s degree in financeindustrial engineering from IBMEC.Pontífica Universidade Católica in Rio de Janeiro.

Antonio Reinaldo Rabelo Filho. Mr. Rabelo Filho has served as Oi’s chief legal officer since October 2019. Mr. Rabelo Filho began his career at PricewaterhouseCoopers Brasil, which he left for Oi in 2000, where he held financial and legal positions, most recently in the Tax Law Directorate from 2007 to 2017. Since 2017, Mr. Rabelo Filho has been a partner at Andrade Rabelo Advogados Associados and played an active role in Oi’s judicial reorganization process and served as the foreign representative of Oi’s Judicial Reorganization in the courts of New York and the United Kingdom. Mr. Rabelo Filho has also held leadership positions on the board of the main technical associations in the telecommunications sector and is a member of the National and State Commissions of Tax Law and Judicial Recovery and Bankruptcy of the Brazilian Bar Association. Mr. Rabelo Filho holds a law degree from the Federal University of Bahia, a graduate degree in Business Law from IBMEC/RJ and a master’s degree in Tax Law from Pontífica Universidade Católica in São Paulo.

José Claudio Moreira Gonçalves. Mr. Gonçalves has served as Oi’s chief operating officer since March 2018. He built his career in the telecommunications industry and has expertise in the operation, maintenance and technological development of Oi’s networks. Mr. Gonçalves previously served as Oi’s executive director of operations since June 2011. He joined Oi in March 2000, having served as operations manager, director of network deployment and director of engineering. Mr. Gonçalves holds a bachelor’s degree in mechanical production engineering from Pontifícia Universidade Católica(PUC-Rio), a master’s degree in business administration from Fundação Getúlio Vargas(FGV-RJ), an executive MBA from Fundação Dom Cabral (FDC) and a post-executive MBA from the Kellogg School of Management.

Bernardo Kos Winik. Mr. Winik has served as Oi’s chief commercial officer since March 2018. He previously served as Oi’s director of retail since December 2014 and director of retail sales from September 2011 to December 2014. He has experience in the technology, consulting and telecommunications markets, having worked in companies such as Claro, BS Consulting, NCR and EDS do Brasil. Mr. Winik holds a bachelor’s degree in information technology form Universidade Mackenzie and a post-graduate degree in business from Escola de Administração de Empresas de São Paulo (EAESP/FGV).

Fiscal Council

The Brazilian Corporate Law requires Oi to establish a permanent ornon-permanent fiscal council(conselho fiscal).Oi’sby-laws provide for a permanent fiscal council composed of between three and five members and their respective alternate members. The fiscal council is a separate corporate body independent of Oi’s board of directors, Oi’s board of executive officers and Oi’s independent accountants. The primary responsibility of the fiscal council is to review Oi’s management’s activities and Oi’s financial statements and to report their findings to Oi’s shareholders.

The members of Oi’s fiscal council are elected by Oi’s shareholders at the annual shareholders’ meeting forone-year terms and are eligible for reelection. The terms of the members of Oi’s fiscal council expire at the annual shareholders’ meeting in 2019.2020. Under the Brazilian Corporate Law, the fiscal council may not contain members who are members of Oi’s board of directors or Oi’s board of executive officers, spouses or relatives of any memberof Oi’s board of directors or Oi’s board of executive officers, or our employees. To be eligible to serve on Oi’s fiscal council, a person must be a resident of Brazil and either be a university graduate or have been a company officer or fiscal council member of another Brazilian company for at least three years prior to election to Oi’s fiscal council. Holders of preferred sharesPreferred Shares without voting rights andnon-controlling common shareholders that together hold at least 10.0% of Oi’s voting share capital are each entitled to elect one member and his or her respective alternate to the fiscal council.

The following table sets forth certain information with respect to the current members of Oi’s fiscal council and their alternates.

 

Name

  Position   Member
Since
   Age 

Pedro Wagner Pereira Coelho

   Chairman    April 2016    6971 

Piero CarbonePatricia Valente Stierli

   Alternate    April 20162019    6164 

Álvaro Bandeira

   Member    April 2016    6769 

Wiliam da Cruz Leal

   Alternate    April 2018    6163 

Daniela Maluf Pfeiffer

   Member    April 2018    4749 

Elvira Baracuhy Cavalcanti PrestaLuiz Fernando Nogueira

AlternateApril 201953

Raphael Manhães Martins(1)

MemberApril 201937

Domenica Eisenstein Noronha(1)

   Alternate    April 2018    49

Domenica Eisenstein Noronha (1)

MemberApril 201841

Maurício Rocha Alves Carvalho (1)

AlternateApril 20185643 

 

(1)

Elected by Oi’s preferred shareholders.

We summarize below the business experience, areas of expertise and principal outside business interests of the current members of Oi’s fiscal council and their alternates.

Fiscal Council Members

Pedro Wagner Pereira Coelho. Mr. Coelho has served as chairman of Oi’s fiscal council since April 2017 and member since April 2016. He has also served as chairman of the fiscal council of Magnesita Refratários S.A. since April 2008, as member of the fiscal council of Parnaiba Gas Natural S.A. since October 2015 and as member of the supervisory board of Estácio Participações S.A. since April 2012. Mr. Coelho was also a partner of Carpe Diem – Consultoria, Planejamento e Assessoria Empresarial Ltda. Fromfrom 2011 until 2016. He worked as controller at Banco de Investimentos Garantia S/A., investment bank, from May 1982 until July 1997 and as an auditor at Pricewaterhouse CoopersPricewaterhouseCoopers Auditores Independentes from October 1978 to April 1981. Previously, he was chairman of the fiscal council of Lojas Americanas S.A., Tele Norte Leste Participações S.A., Telemar Participações S.A., TAM S.A. and Empresa Energética de Mato Grosso do Sul S.A. (Enersul). Mr. Coelho holds a bachelor’s degree in business administration from the Sociedade Universitária Augusto Motta – SUAM and in accounting from Sociedade Madeira de Ley – SOMLEY.

Álvaro Bandeira. Mr. Bandeira has served as a member of Oi’s fiscal council since April 2017 and as an alternate member of Oi’s fiscal council since April 2016. He has also served as chief economist of Brokerage Modalmais since 2015, the year he joined the institution. Mr. Bandeira also served as chief economist of Orama from 2011 to 2015 and held various positions at Ágora Corretora from April 2001 until December 2010. He was president of the Brazilian Futures Exchange, president of regional chapters of APIMEC for five administrations, Director of BVRJ and BM&F, as well as former full member of the Supervisory Board of Souza Cruz. Mr. Bandeira has spoken in several conferences related to the capital markets and personal finance and has developed lectures at universities and companies on related issues. He regularly contributes to publications regarding economics, and on financial education websites including Dinheirama and Infomoney. Mr. Bandeira holds a bachelor’s degree in economics from UFRJ and a graduate degree in administration from Coppe –RUFRJ.

Daniela Maluf Pfeiffer.Mrs. Pfeiffer has served as a member of Oi’s fiscal council since April 2018. She has worked asis a senior analystpartner at DXA Investments, an investmentasset management firm, since January 2018. She was a partner at Canepa Asset Brasil, aalso funds management company, and was responsible for investors’ relations from January 2014 to October 2017. She previously worked as a partner at Nova Gestão de Recursos, an investment firm, from October 2011 to June 2013. Currently, Mrs. Pfeiffer is not a member of any management body of a publicly-held company. She was previously a member of the fiscal council of Banco Sofisa S.A. from April 2014 to April 2017; a member of the fiscal council of Viver Incorporadora e Construtora S.A. from April 2011 to April 2017; a member of the fiscal council of Banco Panamericano S.A. from September 2010 to April 2014; a member of the fiscal council of Santos Brasil S.A. from 2003 to 2005; a member of the Board of Directors of Brasil Telecom S.A. from 2003 to 2005; a member of the Board of Directors of Telemig Celular S.A. from 2003 to 2005; a member of the Board of Directors of Amazônia Celular S.A., or Amazônia, from 2003 to 2005; a member of the Fiscal Council of Amazônia Celular S.A. from 1998 to 2002 and a member of the fiscal council of Telemig Celular S.A. from 1998 to 200. She is an IBGC- certifiedIBGC-certified fiscal council member. Mrs. Pfeiffer holds a degree in administration by UFRJ from 1992 and is currently enrolled in an MBA program in corporate management from FGV.

Raphael Manhães Martins.Mr. Martins has served as a member of Oi’s fiscal council since April 2019. He has been a partner at FGV, which shethe law firm Faoro & Fucci since 2010. In 2010, he was a professor at UFRJ. From 2007 to 2009, he was a professor at Universidade do Estado do Rio de Janeiro (UERJ). Mr. Martins has served as a member of the board of directors of Eternit S.A. since 2015, Light S.A. since 2018 and Condor S.A. – Indústria Química since 2017. He has also served as a member of the fiscal council of Vale S.A. since 2015. Previously, Mr. Martins served as a member of the fiscal council of Light S.A. from 2014 to 2018 and Embratel Participações S.A. in 2014. Mr. Martins is expected to complete in March 2019.

a member of the Brazilian Bar Association, Rio de Janeiro Section(OAB-RJ).

Alternate Fiscal Council Members

Patricia Valente Stierli.Mrs. Valente has served as an alternate member of Oi’s fiscal council since April 2019. Mrs. Valente is a member of the fiscal council of Eletrobras – Centrais Elétricas S.A., as a financial specialist (since 2017), a member of the board of directors of PPE Fios Esmaltados S.A. (since 2018), a member of the fiscal council of Sociedade Beneficiente de Senhoras – Hospital Sírio Libanês (tenured from 2018 to 2021) and an alternate member of the fiscal council of Centro de Integração Empresa Escola CIEE (since 2018). Mrs. Valente previously served as a member of the fiscal council of Bardella S.A. Indústrias Mecânicas, (from 2015 to October 2018, a member of the board of directors of Pettenati S.A. Indústria Têxtil (during 2015), an alternate member of the fiscal council of Dohler S.A. (from 2017 to 2018) and a member of the board of directors and fiscal council of publicly-held companies, as a minority shareholders’ representative. In addition, Mrs. Valente has experience managing third-party resources, after having been a statutory officer at Banco Fator S.A. and Sadefem Equipamentos for six years, working in management and being in charge of institutional and retail clients. She also worked as a financial officer at Montagens S.A., where she was in charge of accounting, fiscal, budget, treasury and human resources. Mrs. Valente holds a bachelor’s degree in business administration from the Fundação Getúlio Vargas Foundation (FGV) and completed a Management for Graduates specialization course at CEAG (MBA)—EAESP / FGV and her specialization in controllership course at GVPEC.

Wiliam da Cruz Leal. Mr. Leal has served as an alternate member of Oi’s fiscal council since April 2018. He has extensive experience in corporate governance, corporate sustainability, enterprise risk management, internal controls, technology and information security. Since 2011 he has been a managing partner at Cruz Leal Gestão Empresarial Ltda., a consulting firm specialized in motivation, leadership, technology, corporate governance and sustainability. He has been certified by the Brazilian Institute of Corporate Governance (Instituto Brasileiro de Governança Corporativa – IBGC) since 2009. Previously, Mr. Leal worked at Tele Norte Leste Participações S.A., from 2000 to 2009, having served as executive manager of corporate governance, internal controls manager, budget and special projects manager and systems audit manager. He also worked at Banco do Brasil S.A., from 1975 to 2000, having served as executive manager of changes and analyst information technology consultant. Mr. Leal holds a bachelor’s degree in mechanical engineering from Fundação de Ensino Superior de Itaúna, Minas Gerais.

Luiz Fernando Nogueira. Mr. Nogueira has served as an alternate member of Oi’s fiscal council since April 2019. Since May 2016, Mr. Nogueira has served as chief financial officer of Neogas, having previously served as chief financial officer of Brookfield Renewable Energy, Ferroport, Concremat, Bematech and Timnet (a TIM group company). In addition, he also served as executive manager investor relations at Petrobras and planning and control manager for Latin America at IBM. Mr. Nogueira holds a bachelor’s degree in economics from Pontifícia Universidade Católica, a post-graduate degree in financial management from Fundação Getúlio Vargas and an MBA in finance from IBMEC, and he completed a training course in conflict mediation at Mediare.

Domenica Eisenstein Noronha. Ms. Noronha has served as a member ofon Oi’s fiscal council since April 2018.2018 (as a member since April 2018 and as an alternate member since April 2019). Mrs. Noronha has more than 19 years of experience in the financial industry. Since 2010, she has been a member of Tempo Capital Gestão de Recursos Ltda., an independent fund manager focused on the Brazilian equity market. Her responsibilities include economic and financial analysis of investments, investor relations, supervision of compliance and regulatory review. Previously, Mrs. Noronha worked for 11 years at Morgan Stanley in New York, where she was involved in M&A for Latin American companies, and São Paulo, where she was executive director responsible for equity and debt capital markets transactions. She served as a member of the fiscal council of the following publicly-held companies in Brazil: Fibria Celulose S.A., from February 2017 to April 2018; Usinas Siderúrgica de Minas Gerais S.A. – Usiminas, from April 2015 to April 2016 and from April 2017 to April 2018; and Embratel Participações S.A., from April 2012 to August 2014). Mr. Noronha holds a bachelor’s degree in business administration from Georgetown University, majoring in finance, international business and economics.

Alternate Fiscal Council Members

Piero Carbone. Mr. Carbone has served as an alternate member of Oi’s fiscal council since April 2016. He also currently serves as a member of the supervisory board of the following companies: Ciapam Cia. Agropastoril Mucuri since 2015, Gado e Cana de Açúcar Fontes Agropecuária S.A. since 2015, Gado e Cana de Açúcar Itaguay Imobiliária e Participações S.A. since 2015, Condor S.A. since 2014, Risk Office S.A. since 2014 and Cultura Inglesa S.A. since 2011. Previously, he worked in accounting at Telemar and Oi from May 1999 until June 2011 and as an audit trainee at PricewaterhouseCoopers from 1978 to 1998. Mr. Carbone holds a bachelor’s degree in accounting from the University Santa Ursula, an MBA in business management from FDC, and a degree in executive education at the University Estacio de Sá.

Wiliam da Cruz Leal. Mr. Leal has served as an alternate member of Oi’s fiscal council since April 2018. He has extensive experience in corporate governance, corporate sustainability, enterprise risk management, internal controls, technology and information security. Since 2011 he has been a managing partner at Cruz Leal Gestão Empresarial Ltda., a consulting firm specialized in motivation, leadership, technology, corporate governance and sustainability. He has been certified by the Brazilian Institute of Corporate Governance (Instituto Brasileiro de Governança Corporativa – IBGC) since 2009. Previously, Mr. Leal worked at Tele Norte Leste Participações S.A., from 2000 to 2009, having served as executive manager of corporate governance, internal controls manager, budget and special projects manager and systems audit manager. He also worked at Banco do Brasil S.A., from 1975 to 2000, having served as executive manager of changes and analyst information technology consultant. Mr. Leal holds a bachelor’s degree in mechanical engineering from Fundação de Ensino Superior de Itaúna, Minas Gerais.

Elvira Baracuhy Cavalcanti Presta. Mrs. Presta has served as an alternate member of Oi’s fiscal council since April 2018. She has held the following positions: executive director of planning and control at Neoenergia S.A., an electricity company, from October 2013 to August 2016; finance director at MRS Logística S.A., a rail transportation company, from July 2010 to September 2013; superintendent of controllership of Light S.A., an electricity company from August 2006 to June 2010; executive at ALL Logística S.A. (Brazil and Argentina), a rail transportation company, from 2002 to 2005; planning and budget manager at Americel (Claro), from 2001 to 2002; and finance administrative manager and trainee at Brahma (Ambev), from 1990 to 1999. Mrs. Presta served as statutory director of Neoenergia S.A., Companhia de Eletricidade da Bahia (Coelba), Companhia de Eletricidade de Pernambuco (Celpe) and Companhia de Eletricidade do Rio Grande do Norte (Cosern) from October 2013 to August 2016. She was also a member of the fiscal council of Norte Energia S.A. from April 2015 to April 2016. Mrs. Presta holds a bachelor’s degree in business administration and a master’s degree in corporate management form Universidade Federal de Pernambuco (UFPE) and a postgraduate degree in business management from Fundação Dom Cabral (FDC). She also completed executive education programs at IMD (Switzerland), ESADE (Spain), University of Chicago Graduate School of Business and Universidad Austral (Argentina). In 2017, she completed the board of directors training course from the Brazilian Institute of Corporate Governance (Instituto Brasileiro de Governança Corporativa – IBGC).

Maurício Rocha Alves de Carvalho. Mr. Carvalho has served as an alternate member of Oi’s fiscal council since April 2018. Mr. Carvalho has more than 25 years of experience in the financial industry, developing business and investment strategies aimed at creating value and sustainability. He has consulted on M&A strategies and has experience in capital markets. He served as a member of the board of directors of lntersmart Distribuidora de Equipamentos de T.I. from 2009 to 2014 and president of its finance committee from 2011 to 2014. He also served as a member of the fiscal council of the following publicly-held companies in Brazil: Grendene S.A from 2012 – 2015; SLC Agrícola from 2013 – 2016; Mills S.A from 2011 – 2014; Sonae Sierra Brasil from 2012 – 2013; and Tupy from 2010 – 2012. Mr. Carvalho holds a bachelor’s degree in mechanical engineering from Pontifícia Universidade Católica do Rio de Janeiro and an MBA from the Wharton School – University of Pennsylvania.

Compensation

According to Oi’sby-laws, Oi’s shareholders are responsible for establishing the aggregate compensation we pay to the members of Oi’s board of directors, board of executive officers and fiscal council. Oi’s shareholders determine this compensation at Oi’s annual shareholders’ meeting. Once aggregate compensation is established, Oi’s board of directors is responsible for distributing such aggregate compensation individually to the members of Oi’s board of directors and Oi’s board of executive officers in compliance with Oi’sby-laws.

The aggregate compensation paid by us to all members of Oi’s board of directors, board of executive officers and fiscal council for services in all capacities in 2017 and 2016during 2019 was R$55.6 million and R$39.3 million, respectively.64.5 million. This amount includes pension, retirement or similar benefits for Oi’s officers and directors. At Oi’s 20182020 annual shareholders’ meeting, Oi’s shareholders established the following compensation for the year 2018:2020:

 

board of directors (including aggregate directors):directors: an aggregate limit of approximately R$6.98.2 million;

 

board of executive officers: an aggregate limit of approximately R$74.669.6 million; and

 

fiscal council: the minimum amount established under Paragraph 3 of Article 162 of the Brazilian Corporate Law.

Oi compensates its alternate directors on a monthly basis, and compensation is not contingent upon attendance at the meetings of the board of directors. Oi compensates alternate members of its fiscal council for each meeting of the fiscal council that they attend.

Oi’s executive officers receive the same benefits generally provided to our employees, such as medical (including dental) assistance, private pension plan and meal vouchers. Like our employees, Oi’s executive officers also receive an annual bonus equal toone-month’s salary (knownas the “thirteenth” (monthly) salary in Brazil), an additionalone-third ofone-month’s salary for vacation, and contributions of 8.0% of their salary into a defined contribution pension fund known as the Guarantee Fund for Time of Service(Fundo de Garantia por Tempo de Serviço).Members of Oi’s board of directors and fiscal council are not entitled to these benefits.

Members of Oi’s board of directors board of executive officers and fiscal council are not parties to contracts providing for benefits upon thetheir termination. Some of our executive officers are entitled to severance payments in certain circumstances upon termination of employment other than, in the case of executive officers, the benefits described above.their contracts.

Long-Term Incentive Program

On March 13, 2015, Oi’s board of directors approved a long-term incentive plan for certain of Oi’s executives. The purpose of the long-term incentive plan is to encourage integration, align the interests of management with that of shareholders and retain our strategic executives in the medium- and long-term. The long-term incentive plan program ran from 2015 until 2017. Compensation under the long-term incentive plan, calculated based on Oi’s share price, and was paid in twothree annual installments in 2016, 2017 and 2017, with one remaining installment to be paid in 2018. In 2016During 2018 and 2017, we paid aggregate amounts of R$15.721.8 million and R$$13.6 million, respectively, pursuant to the long-term incentive plan.

On April 26, 2019, Oi’s shareholders approved two share-based long-term incentive plans for the period from 2019 to 2021: one the members of Oi’s board of directors, and the other for certain executives. The purpose of the plan for the members of the board of directors is to promote high engagement levels of the members of the board of directors, to keep the members committed to supporting our meeting of our strategic goals, and to seek to align the members with our shareholders in the medium and long term. The purpose of the plan for the executives is to promote a high level of commitment of these executives, to keep them committed in order to ensure the achievement of our strategic goals, and to seek to align the executives with our shareholders for the medium and long term.

Under these plans, the board of directors is authorized to make annual grants of Common Shares to members of the board of directors and to our executives. The maximum number of Common Shares permitted to be granted is limited to 1.5% of the total capital stock of Oi as of April 26, 2019 under the plan for our executives, and 0.4% under the plan for the board of directors. Common Shares granted under these plans vest in equal amounts over a three year period, subject to conditions of continued employment and conditions related to the market valuation of our Common Shares.

At the time of the approval of these plans by our shareholders, our board of directors decided that we would refrain from implementing these plans until the RJ Court rendered a judgement regarding these plans. On December 20, 2019, the RJ Court ruled that the plan for members of our board of directors would be suspended until the conclusion of the RJ Proceedings. On December 30, 2019, we made grants of 33,704,937 Common Shares to our executives. Following the conclusion of the RJ Proceedings, the plan for members of our board of directors will be implemented in the form approved on April 26, 2019.

People, DesignationAudit, Risks and CompensationControls Committee

The People, AppointmentsAudit, Risks and CompensationControls Committee (Comitê de Auditoria, Riscos e Controle), or the CARC, is ana statutory advisory committee to Oi’s board of directors. It meets ordinarily every six months but may hold additional meetings when called by any member of the People, Appointments and Compensation Committee or the chairman of Oi’sour board of directors. According to its internal regulations, the People, Appointments and Compensation CommitteeCARC is responsible for:

 

reviewing, recommending and monitoring strategies for developing and managing the talents and human capital of Oi and its subsidiaries;

preparing and periodically reviewing, in merely indicative terms, the selection criteria and summary of qualifications, knowledge and professional experience as a proper profile for performing functions as a member of an administrative body of Oi and its subsidiaries;

giving opinions on the profiles of candidates for member of Oi’sadvising our board of directors boardin connection with business risk assessment, internal control mechanisms and supervising internal audits;

promoting communications between the company’s administrative and supervisory bodies, independent auditors and the internal audit bodies;

supervising the management and control of executive officerscontingencies; and members of Oi’s advisory committees, in

analyzing the processes of presenting candidatesquarterly information and the financial statements prepared periodically by the board of directorscompany, including the audited consolidated financial statements, as well as the management report and designation or substitutionany analysis disclosed by the board of directors, considering that the hiring of officers that report to the chief executive officer must be informed in advance to this Compensation Committee;

taking part in discussions regarding major changes to the organizational structure of Oi and its subsidiaries (first and second levels below the chief executive officer);

monitoring the succession program for the principal executives of Oi and its subsidiaries, recommending actions at the first management level and establishing directives for the succession program for other levels of Oi and its subsidiaries;

giving opinions on the appointment process to management of important subsidiaries;

analyzing, recommendingour company’s financial condition and monitoring special programs, such as voluntary termination and early retirement, among others;

operating results.

evaluating the strategy for developing and training third parties;

analyzing and recommending to the board of directors the policy for compensating members of bodies and employees of Oi and its subsidiaries, including fixed and variable remuneration, any type of incentive, benefits programs and stock options;

analyzing and recommending to the board of directors parameters for the bonus program for Oi and its subsidiaries;

analyzing and recommending to the board of directors compensation policies and practices for members of the board of directors itself, the advisory committees and the audit board, subject to the provisions of Art. 162, §3, of Law 6.404/76 and subsequent changes;

recommending defining goals for Oi and its subsidiaries and metrics and scale of variable annual compensation and for each term, especially, as a function of compliance with strategy, risk profile, plans and budget;

reviewing compliance of annual performance based on the defined goals;

reviewing and recommending a system of evaluation of performance, including its timing and methods;

preparing the annual evaluation of performance of the members of the board of directors and officers in relation to the goals approved by the board of directors, reviewing the evaluations of the high executives of Oi and its subsidiaries and submitting the evaluation to the board of directors;

recommending to the board of directors distribution of individual compensation by the members of the board of directors and officers; and

recommending strategy to the board of directors regarding pension plans of Oi and its subsidiaries, particularly regarding extraordinary contributions to complementary retirement funds.

The People, Appointments and Compensation CommitteeCARC must be composed of three to sixfive members, all of whom must be members of Oi’s board of directors and meet the independence requirements of Rule10A-3 under the Exchange Act. According to article 32 of Oi’sby-laws, the members of the CARC are appointed by Oi’s board of directors, from among its members following deliberation specifically for this purpose, at the first meetingdirectors.

Members of the CARC serve for atwo-year terms that coincide with the terms of the members of our board of directors that takes place after the enddirectors. One of the members’ terms, with no hierarchy amongmembers is designated as the members, one of whom will be the coordinator. The following memberschairman of the of Oi’s board of directors are theCARC. The current members of the People, Appointments and Compensation Committee (Ricardo Reisen de Pinho as chairman of the committee, and Eleazar de Carvalho Filho,CARC are: Henrique José Fernandes Luz (chairman), Marcos Bastos Rocha, Marcos Grodetzky, Wallim Cruz de Vasconcellos Junior, and José Mauro M. Carneiro da CunhaMaria Helena dos Santos Fernandes de Santana.

The CARC is responsible for performing the functions of an audit committee set forth in Rule10A-3 under the Exchange Act, other than the engagement and dismissal of our independent auditors. Under Brazilian law, the function of engaging independent auditors is reserved for the board of directors. As a result, as members).specified in Section 3(a)(58) of the Exchange Act, our board of directors functions as our audit committee for the purpose of approving any engagement of our independent auditors for audit andnon-audit services provided to us or our subsidiaries.

Share Ownership

As of May 10, 2018,April 24, 2020, the number of Oi’s commonCommon Shares and preferred sharesPreferred Shares held by the members of Oi’s board of directors and board of executive officers, supervisory or management bodies, including outstanding stock options, do not exceed 1% of either class of Oi’s outstanding shares.

Employees

As of December 31, 2017,2019, we had a total of 55,44658,089 employees. All of our employees are employed on a full-time basis, divided into the following functions: network operations, sales and marketing, information technology, call center operations and support areas and authorized agents.areas.

The table below sets forth a breakdown of our employees by main category of activity and geographic location as of the dates indicated:

 

   Year Ended December 31, 
   2017   2016   2015 

Number of employees by category of activity:

      

Employees of Continuing Operations:

      

Plant operation, maintenance, expansion and modernization

   33,019    32,066    18,623 

Sales and marketing

   5,069    4,945    5,480 

Call center operations

   13,202    12,700    15,168 

Support areas

   4,002    3,912    4,599 

Authorized agents

   154    143    163 
  

 

 

   

 

 

   

 

 

 

Employees of continuing operations

   55,446    53,766    44,033 

Employees of available for sale operations

   —      —      1,092 
  

 

 

   

 

 

   

 

 

 

Total

   55,446    53,766    45,125 
  

 

 

   

 

 

   

 

 

 

Number of employees by geographic location:

      

Employees of Continuing Operations:

      

Brazil:

      

Rio de Janeiro

   16,657    16,235    20,125 

Goiás

   6,795    7,036    7,605 

Paraná

   6,040    5,654    3,802 

Mato Gross do Sul

   3,077    2,383    3,147 

São Paulo

   1,612    1,626    1,581 

  Year Ended December 31,   December 31, 
  2017   2016   2015   2019   2018   2017 

Number of employees by category of activity:

      

Plant operation, maintenance, expansion and modernization

   36,149    34,620    33,019 

Sales and marketing

   4,808    5,131    5,069 

Call center operations

   15,046    14,993    13,202 

Support areas

   2,086    2,131    4,002 

Authorized agents

           154 
    

 

   

 

 

Total

   58,089    56,875    55,446 
  

 

   

 

   

 

 

Number of employees by geographic location:

      

Rio de Janeiro

   15,296    15,406    16,657 

Goiás

   7,708    7,666    6,795 

Paraná

   7,175    6,996    6,040 

Mato Gross do Sul

   3,542    3,818    3,077 

São Paulo

   1,470    1,630    1,612 

Minas Gerais

   1,506    1,475    1,723    1,437    1,544    1,506 

Rio Grande do Sul

   3,555    3,318    737    3,945    3,730    3,555 

Bahia

   3,439    3,658    1,171    4,115    3,345    3,439 

Federal District

   588    541    603    770    715    588 

Santa Catarina

   2,503    2,337    514    2,025    2,195    2,503 

Pernambuco

   1,756    1,763    495    2,185    2,108    1,756 

Ceará

   1,746    1,810    518    1,828    1,941    1,746 

Pará

   1,536    1,465    342    1,599    1,367    1,536 

Mato Grosso

   195    191    219    199    192    195 

Maranhão

   963    960    216    1,098    806    963 

Amazonas

   624    613    146    821    730    624 

Espírito Santo

   143    147    174    132    148    143 

Paraiba

   503    485    168    439    462    503 

Piauí

   572    447    118    601    522    572 

Rondônia

   86    87    106    88    89    86 

Rio Grande do Norte

   495    452    140    436    458    495 

Sergipe

   345    362    110    284    328    345 

Alagoas

   326    341    86    269    290    326 

Tocantins

   55    59    67    68    61    55 

Amapá

   153    142    41    251    154    153 

Acre

   40    41    45    39    40    40 

Roraima

   136    138    34    269    134    136 
  

 

   

 

   

 

   

 

   

 

   

 

 

Total employees of continuing operations

   55,446    53,766    44,033 
  

 

   

 

   

 

 

Employees of Available for Sale Operations:

      

Portugal

   —      —      7 

Namibia

   —      —      540 

São Tomé and Principe

   —      —      97 

Timor Leste

   —      —      448 
  

 

   

 

   

 

 

Total employees of available for sale operations

   —      —      1,092 
  

 

   

 

   

 

 

Total

   55,446    53,766    45,125    58,089    56,875    55,446 
  

 

   

 

   

 

   

 

   

 

   

 

 

We negotiate separate collective bargaining agreements with twothree union committees each representing the local unions in several Brazilian states. New collective bargaining agreements are negotiated every year. We maintain good relations with each of the unions representing our employees. As of December 31, 2017,2019, approximately 41.6%40.5%, respectively, of the employees of our company were members of state labor unions associated either with the National Federation of Telecommunications Workers (Federação Nacional dos Trabalhadores em Telecomunicações), or Fenattel, or with the Interstate Federation of Telecommunications Workers (Federação Interestadual dos Trabalhadores em Telecomunicações), or Fittel.. We have never experienced a strike that had a material effect on our operations.

Employee Benefits

Pension Benefit Plans

Sistel

Sistel is anot-for-profit private pension fund created by Telebrás in November 1977 to supplement the benefits provided by the federal government to employees of the former Telebrás System. The following are pension plans managed by Sistel.

PBS-A Plan

. Since the privatization of Telebrás, the Sistel Benefits Plan (Plano de Benefícios da Sistel – Assistidos), orPBS-A plan, a defined benefit plan, has been sponsored by the fixed-line telecommunications companies that resulted from the privatization of Telebrás, including our company and TNL. ThePBS-A plan is self-funded and has been closed to new members since January 2000. Contributions to thePBS-A plan are contingent on the determination of an accumulated deficit and we are jointly and severally liable, along with other fixed-line telecommunications companies, for 100% of any insufficiency in payments owed to members of thePBS-A plan. As of December 31, 2017 and 2016,2019, thePBS-A plan had surplusesa surplus of R$2,787 million and R$2,388 million, respectively.1,683 million. We were not required to make contributions to thePBS-A plan in 2017 or 2016.2019.

PAMA Plan and PCE Plan

Plan.Since the privatization of Telebrás, the Medical Assistance Plan to the Retired (Plano de Assistência Médica ao Aposentado), or PAMA, a health-care plan managed by Sistel, has been sponsored by the fixed-line telecommunications companies that resulted from the privatization of Telebrás, including our company. The PAMA plan has been closed to new members since February 2000, other than new beneficiaries of current members and employees that are covered by thePBS-A plan who have not yet elected to join the PAMA plan. In December 2003, we and the other telecommunications companies that resulted from the privatization of Telebrás began sponsoring the PCE –Special Coverage Plan, or the PCE plan, a health-care plan managed by Sistel. The PCE plan is open to employees that are covered by the PAMA plan. From February to July 2004, December 2005 to April 2006, June to September 2008, July 2009 to February 2010, March to November 2010, February 2011 to March 2012 and March 2012 until today, we offered incentives to our employees to migrate from the PAMA plan to the PCE plan.

In October 2015, in compliance with a court order, Sistel transferred the R$3,042 million surplus in thePBS-A plan to the PAMA plan to ensure the solvency of the PAMA plan. Of the total amount transferred, R$2,127 million is related to the plans sponsored by the company, apportioned proportionally to the obligations of the defined benefit plan.

As of December 31, 2017 and 2016,2019, the PAMA plan had surplusesa surplus of R$129 million and R$395 million, respectively.279million. We were not required to make contributions to the PAMA plan in 2017 or 2016.the year ended December 31, 2019.

Fundação Atlântico de Seguridade Social

FATL is anot-for-profit, independent private pension fund that manages pension plans for the employees of its plans’ sponsors.

PBS-TNCP Plan

Plan.Since the privatization of Telebrás, our subsidiary Tele Norte Celular Participações S.A., or TNCP, has sponsored the Sistel Benefits Plan – TNCP (Plano de Benefícios da Sistel – TNCP), orPBS-TNCP plan. ThePBS-TNCP plan has been closed to new members since April 2004. Contributions to thePBS-TNCP plan are contingent on the determination of an accumulated deficit. As a result of the corporate reorganization and TNL’s earlier acquisition of control of TNCP, we are liable for 100% of any insufficiency in payments owed to members of thePBS-TNCP plan. Since January 2016, thePBS-TNCP plan has been managed by FATL.

As of December 31, 2017 and 2016,2019, thePBS-TNCP plan had surplusesa surplus of R$28 million and R$25 million, respectively.24 million. We madewere not required to make contributions to thePBS-TNCP plan of less than R$1 million in 2017 or 2016.the year ended December 31, 2019.

CELPREV Plan

Plan.In March 2004, Amazônia Celular S.A., or Amazônia, a subsidiary of TNCP, began sponsoring the CelPrev Amazônia, or CELPREV plan, a defined contribution plan managed by Sistel. Since January 2016, the CELPREV plan has been managed by FATL. The CELPREV plan was offered to employees of Amazônia who did not participate in thePBS-TNCP plan, as well as to its new employees. Participants in thePBS-TNCP plan were encouraged to migrate to the CELPREV plan. Approximately 27.3% of participants in thePBS-TNCP plan migrated to the CELPREV plan. As of December 31, 2017 and 2016,2019, the CELPREV plan had surplusesa surplus of R$0.1 million and R$2.4 million, respectively.4 million. We madewere not required to make contributions to the CELPREV plan of less than R$1 million in 2017 or 2016.

the year ended December 31, 2019.

TCSPREV Plan

Plan.In December 1999, we and the other companies that participate in the plans managed by Sistel agreed to withdraw sponsorship of these plans and each company agreed to establish its own separate new plan for these participants. In February 2000, we began sponsoring the TCSPREV Plan,plan, a private definedvariable contribution pension plan and settled benefit plan. Approximately 80% of participants in thePBS-A plan migrated to the TSCPREVTCSPREV plan. In March 2005, Fundação 14 de Previdência Privada, or Fundação 14, a privatenot-for-profit pension fund created by Brasil Telecom Holding in 2004 to manage the TSCPREVTCSPREV plan, began managingthe TSCPREVTCSPREV plan. In January 2010, FATL began managingthe TSCPREVTCSPREV plan.

The TCSPREV plan offers three categories of benefits to its members: (1) risk benefits, which are funded according to the defined benefit method; (2) programmable benefits, which are funded according to the defined contribution method; and (3) proportional paid benefits, applicable to those employees who migrated to a defined contribution method with their rights reserved as contributors to the defined benefit system. This plan is closed to new entrants. We are liable for any deficits incurred by the TCSPREV plan according to the existing proportion of the contributions we make to this plan. As of December 31, 2017 and 2016,

In November 2018, the BrTPREV benefit plan was effectively merged into the TCSPREV benefit plan, had surplusesaccording to ordinance No.995 of R$1,329 millionthe National Superintendency of Complementary Social Security (Superintendência Nacional dePrevidência Complementar), dated October 24, 2018. With the recognition and R$1,273 million, respectively. We were not requiredregistration of the merger, the participants and beneficiaries linked to make contributionsBrTPREV automatically became participants and beneficiaries of TCSPREV, in accordance with the categories of beneficiaries existing on the day prior to the TCSPREVmerger date.

The BrTPREV plan in 2017 or 2016.

BrTPREV Plan

In 2000, as a result of our acquisition of CRT—Companhia Riograndense de Telecomunicações, or CRT, we assumed liability for retirement benefits to CRT’s employees by means of the Fundador/Alternativo plan, a defined benefit plan, which was managed by Fundação BrTPREV, a privatenot-for-profit pension fund created by CRT in 1971 to manage the CRT plans. This plan has been closed to new members since October 2002.

In October 2002, we began sponsoring the BrTPREV plan,is a private defined contribution plan.plan that we began sponsoring in October 2002. Approximately 96% of our active employees that were participants in the Fundador/Alternativo plan (for which we assumed liability in 2000 as a result of our acquisition of CRT—Companhia Riograndense de Telecomunicações) migrated to the BrTPREV plan. ThisThe BrTPREV plan was offered to our new employees from March 2003 to February 2005, when it was closed to new participants. In March 2005, Fundação BrTPREV began managingthese plans. In January 2010, FATL began managingthe Fundador/Alternativo plan and the BrTPREV plan. In July 2012, the Fundador/Alternativo plan was merged into the BrTPREV plan, and participants and beneficiaries of the Fundador/Alternativo plan automatically became members of the BrTPREV plan.

The BrTPREV plan offers three categories of benefits to its members: (1) risk benefits, which are funded according to the defined benefit method; (2) programmable benefits, which are funded according to the defined contribution method; (3) proportional paid benefits, applicable to those employees who migrated to a defined contribution method with their rights preserved as contributors to the defined benefit system. We are liable for any deficits incurred by the BrTPREV plan according to the existing proportion of the contributions we make to this plan. As of December 31, 2017 and 2016, the BrTPREV plan had deficits of R$213 million and R$93 million, respectively. However, the BrTPREV plan holds a large portfolio of federal government bonds(NTN-B) carried to maturity, which significantly offsets the deficits. This position, which is recognized by Resolution No. 16/2014 of the National Council of Supplementary Pensions (CNPC), reduces the deficit recorded as of December 31, 2016 of R$47 million.

In 2012, as sponsor of the BrTPREV Plan,plan, Oi entered into a financial obligation agreement with FATL with respect to deficits under the BrTPREV Plan.plan. We remain bound to this financial obligation contract. This obligation iswas classified as a Class I claim under the RJ Plan. For more information about this claim, see “Item 5. Operating and Financial Review and Prospects—Liabilities Subject to Compromise—Pension Plans.”

As a result of eachthe RJ Proceedings, certain of our unfunded obligations under our post-retirement plans were novated. As of December 31, 2017 and 2016,2019, we had recorded R$627 on our balance sheet as “liability for pension benefits,” net of provision for unfunded status on our balance sheet, represented by the aggregate amountcommitment under the terms of the claimRJ Plan related to the financial obligations agreement, entered into by Oi and FATL intended for the payment of the mathematical provision without coverage by the plan’s assets.

As of December 31, 2019, the TCSPREV plan was balanced. This position is recognized by Resolution 16/2014 of the RJ Court wasNational Council of Supplementary Pensions (CNPC). We made contributions to the incorporated BrTPREV plan of less than R$560 million.

1 million in the year ended December 31, 2019.

PBS Telemar Plan

PBS-Telemar Plan.In September 2000, Telemar began sponsoring thePBS-Telemar plan, a private defined benefit plan offered to Telemar’s employees. In February 2005, FATL began managing the PBS TelemarPBS-Telemar plan. As a result of the corporate reorganization, we have assumed Telemar’s obligations under thePBS-Telemar plan.

ThePBS-Telemar plan has the same characteristics as thePBS-A plan. ThePBS-Telemar plan was closed to new participants in September 2000. We are responsible for any deficits incurred by thePBS-Telemar plan according to the existing proportion of the contributions we make to this plan and those made by participants.

As of December 31, 2017 and 2016,2019, thePBS-Telemar plan had surplusesa surplus of R$53 million and R$28 million, respectively.65million. We made contributions to thePBS-Telemar plan of less than R$1 million in each of 2017 and 2016.the year ended December 31, 2019.

TelemarPrev Plan

Plan.In September 2000, Telemar began sponsoring the TelemarPrev plan, a private definedvariable contribution pension plan. Approximately 96% of participants in thePBS-Telemar plan migrated to the TelemarPrev plan. In February 2005, FATL began managing the TelemarPrev plan. As a result of the corporate reorganization, we have assumed Telemar’s obligations under the TelemarPrev plan.

The TelemarPrev plan offers two categories of benefits to its members: (1) risk benefits, which are funded according to the defined benefit method; and (2) programmable benefits, which are funded according to the defined contribution method. We are liable for any deficits incurred by the TelemarPrev plan according to the proportion of the contributions we make to this plan.

As of December 31, 2017 and 2016,2019, the TelemarPrev plan had deficitsa surplus of R$26 million and R$45 million, respectively. However,320 million. We were not required to make contributions to the TelemarPrev plan holds a large portfolio of federal government bonds(NTN-B) carried to maturity, which significantly offsetsin the deficits. This position, which is recognized by Resolution No. 16/2014 of the National Council of Supplementary Pensions (CNPC), is higher than the deficit recorded, resulting in a positive net result in 2017 and 2016 of R$317 million and R$362 million, respectively.

PAMEC-BrT Plan

We also provide health care benefits for some retirees and pensioners that are members of the TCSPREV plan under thePAMEC-BrT plan, a defined benefit plan. The contributions for thePAMEC-BrT plan were fully paid in July 1998 through a single payment. In November 2007, the assets and liabilities ofPAMEC-BrT were transferred from Fundação 14 to us, and we began managing the plan. As a result of the transfer, we do not recognize assets to cover current expenses and we fully recognize the actuarial obligations as liabilities. As ofyear ended December 31, 2017 and 2016, thePAMEC-BrT plan had deficits of R$3,3 million and R$3,2 million, respectively. We made contributions to the PAMEC-BrT plan of less than R$1 million in 2017 or 2016.

For more information on our pension benefit plans, see note 22 to our consolidated financial statements included in this annual report.2019.

Medical, Dental and Employee Assistance Benefits

We provide our employees with medical and dental assistance, pharmacy and prescription drug assistance, group life insurance and meal, food and transportation assistance. We and our employees cover the costs of these benefits on a shared basis. In 2017,2019, we contributed R$250304 million to the medical and dental assistance plans, R$83 million to the occupational medicine plans, R$300333 million for the Worker’s Food Program (Programa de Alimentação do Trabalhador), or PAT, and R$7988 million to the other benefits programs. In 2016, we contributed R$210 million to the medical and dental assistance plans, R$10 million to the occupational medicine plans, R$303 million for the PAT, and R$82 million to the other benefits programs.

Profit Sharing Plans

The operational targets are part of a profit sharing plan implemented by the Company as an incentive for employees to pursue our goals and to align employees’ interests with those of our shareholders. Profit sharing occurs if financial and operational targets defined annually by our board of directors are achieved. As of December 31, 2017,2019, we had provisioned R$310247 million to be distributed in bonusesvariable compensation with respect to 2017. As of December 31, 2016, we had provisioned R$74 million to be distributed in bonuses with respect to 2016.2019.

We also have implemented a profit sharing plan as an incentive for employees to pursue our goals and to align employees’ interests with those of our shareholders. Profit sharing occurs if economic value-added targetsoperational and otherfinancial targets defined annually by our board of directors are achieved.

Education and Training

We contribute to the professional qualification of our employees by offering training for the development of organizational and technical skills. In 2017,2019, we offered approximately 1,430,0004.9 million hours of training and we invested approximately R$22 million in the qualification and training of our employees. In 2016, we offered approximately 1,600,000 hours of training, and we invested approximately R$2123.5 million in the qualification and training of our employees.

 

ITEM 7.

MAJOR SHAREHOLDERS AND RELATED PARTY TRANSACTIONS

Major Shareholders

Oi has two outstanding classes of share capital: common sharesCommon Shares and preferred sharesPreferred Shares with no par value. Generally, only Oi’s common sharesCommon Shares have voting rights. Oi’s preferred sharesPreferred Shares have voting rights only in exceptional circumstances. Currently, Oi’s preferred sharesAs of the date of this annual report, Preferred Shares have full voting rights pursuant to Oi’sby-laws as a result of Oi’s failure to make mandatory dividend payments since 2014. For more information, see “Item 8. Financial Information—Dividends and Dividend Policy—Payment of Dividends”Dividend Policy” and “Item 10. Additional Information—Description of Oi’sBy-laws—Voting Rights—Voting Rights of Preferred Shares.”

As of May 10, 2018,April 24, 2020, Oi had issued 825,760,9025,954,205,001 total shares, consisting of 668,033,6615,796,477,760 issued common sharesCommon Shares and 157,727,241 issued preferred shares,Preferred Shares, including 148,282,000 common shares30,595 Common Shares and 1,811,755 preferred sharesPreferred Shares held in treasury.

As of May 10, 2018,April 24, 2020, Oi had approximately 1.091.4 million shareholders, including 4551 U.S. resident holders of Oi’s common sharesCommon Shares (including the depositary of the Common ADS program) and approximately 445 U.S. resident holders of Oi’s preferred sharesPreferred Shares (including The Bankthe depositary of New York Mellon, as depositary under Oi’s American Depositary Receipt, or ADR, facilities)the Preferred ADS program). As of May 10, 2018,April 24, 2020, there were 59,547,231 common sharesapproximately 1.3 billion Common Shares (including common sharesCommon Shares represented by ADSs) and 49,674,843 preferred sharesapproximately 29 million Preferred Shares (including preferred sharesPreferred Shares represented by ADSs) held by U.S. resident holders.

Under Oi’sby-laws, any shareholder or group of shareholders, representing the same interest or bound by a voting agreement, that hold or may hold in the future, alone or jointly, interest in Oi representing more than 15% of Oi’s voting capital shall have its voting rights limited to 15% of the shares with voting rights, subject to certain exceptions. See “Item 10. Additional Information—Description of Oi’sBy-laws—Limitation on Voting Rights.” As set forth below, Bratel S.à r.l. holds more than 15% of Oi’s voting capital stock, but, due to the limitation set forth in Oi’sby-laws, its vote is limited to 15% of Oi’s voting capital stock.

The following table sets forth information concerning the ownership of Oi’s common sharesCommon Shares and preferred sharesPreferred Shares as of May 10, 2018,April 24, 2020, by each person whom we know to be the owner of more than 5% of the outstanding shares of any class of Oi’s share capital, and by all of Oi’s directors and executive officers as a group. Except for the shareholders listed below, we are not aware of any other shareholder holding more than 5% of any class of Oi’s share capital. Oi’s principal shareholders have the same voting rights with respect to each class of Oi’s shares that they own as other holders of shares of that class.

We have not sought to verify any information provided to us by our principal shareholders. The principal shareholders may hold, acquire, sell or otherwise dispose of our Common Shares or Preferred Shares at any time and may have acquired, sold or otherwise disposed of Common Shares or Preferred Shares since the date of the information reflected herein. Other information about our principal shareholders may also change over time.

   Common Shares   Preferred Shares   Total 

Name

  Number of
Shares
   % of Shares
Outstanding
   Number of
Shares
   % of Shares
Outstanding
   Number of
Shares
   % of Shares
Outstanding
 

Bratel S.à r.l. (1)

   209,277,035    38.37    51,229,662    24.73    260,506,697    34.62 

JGP (2)

   39,027,862    7.51            39,027,862    5.78 

BNDESPar

   38,254,636    7.36            38,254,636    5.66 

Goldman Sachs (3)

   10,536,251    2.03    8,323,663    5.34    18,859,914    2.79 

Solus Funds (4)

           15,109,224    9.69    15,109,224    2.24 

Marathon Funds (5)

           14,500,000    9.30    14,500,000    2.15 

Mare Finance Investment Holdings D.A.C.

           12,708,500    8.15    12,708,500    1.88 

All directors, fiscal council members, their alternates and executive officers as a group (18 persons)

   3,194    *    25    *    3,219    * 

   Common Shares   Preferred Shares   Total 

Name

  Number of
Shares
  % of Shares
Outstanding
(1)
   Number of
Shares
  % of Shares
Outstanding
(1)
   Number of
Shares
  % of Shares
Outstanding
(1)
 

Brookfield Funds(2)

   535,308,795   9.24           535,308,795   8.99 

GoldenTree Funds(3)

   317,881,347   5.48           317,881,347   5.34 

Solus Funds(4)

   371,261,320   6.40    14,133,586   9.06    385,394,906   6.47 

Bratel S.à r.l.(5)

   312,827,844   5.40    1,800,000   1.15    314,627,844   5.29 

All directors, fiscal council members and their alternates, and executive officers as a group

   5,910*     24*     5,934 

 

(1)

Based on the number of total shares outstanding (5,952,362,651 shares) as of April 24, 2020, which is the sum of the total number of Common Shares outstanding (5,796,447,165 Common Shares) and the total number of Preferred Shares outstanding (155,915,486 Preferred Shares) as of April 24, 2020.

(2)

Collectively refers to certain funds managed by certain Brookfield Asset Management, Inc.

(3)

GoldenTree Asset Management LP, a Delaware limited partnership, serves as the investment manager or adviser to certain funds and/or accounts, or the GoldenTree Funds, with respect to the Common Shares held by the GoldenTree Funds. GoldenTree Asset Management LLC, a Delaware limited liability company, serves as the general partner to GoldenTree Asset Management LP, and Mr. Steven A. Tananbaum, a United States citizen, serves as the managing member to GoldenTree Asset Management LLC.

(4)

Solus Alternative Asset Management LP serves as the investment manager or investment subadvisor to certain funds and/or accounts, or the Solus Funds, with respect to the Common Shares and the Preferred Shares held by the Solus Funds. Solus GP LLC is the general partner of Solus Alternative Asset Management LP, and Mr. Christopher Pucillo is the managing member of Solus GP LLC. Each of Solus Alternative Asset Management LP, Solus GP LLC and Mr. Christopher Pucillo may be deemed to have shared voting power and/or shared investment power with respect to the Common Shares and Preferred Shares held by each Solus Fund.

(5)

Bratel S.à r.l., a Luxembourg private limited liability company, is a wholly-owned subsidiary of Pharol. Represents 183,662,204 common shares held directly by Bratel S.à r.l.Excludes 8,538,277 Common Shares and 25,614,831 common shares and 51,229,662 preferred shares17,076,554 Preferred Shares which Pharol has the option to acquire from PTIF. Percentages assume that all shares subject to Pharol’s call option are outstanding, althoughPTIF in accordance with the shares subject to the call option held in treasury by Oi until the earlier of the exercise or expiration of the call option.PT Option Agreement. See “—PT Option Agreement.”

(2)Represents the aggregate number of shares held by Brazilian fund manager JGP Gestão de Recursos Ltda. and its affiliate JGP Gestão Patrimonial Ltda.
(3)Represents the number of shares owned by Goldman Sachs & Co. LLC, or Goldman Sachs, a subsidiary of The Goldman Sachs Group, Inc., or the GS Group.
(4)Solus Alternative Asset Management LP, a Delaware limited partnership, serves as the investment manager to certain funds and/or accounts, or the Solus Funds, with respect to the preferred shares of Oi held by the Solus Funds. Solus GP LLC, a Delaware limited liability company, serves as the general partner to Solus Alternative Asset Management LP, and Mr. Christopher Pucillo, a United States citizen, serves as the managing member to Solus GP LLC. This information is based on the Schedule 13G publicly filed by Solus Alternative Asset Management LP, Solus GP LLC and Mr. Christopher Pucillo with the SEC in February 2018.
(5)Marathon Asset Management LP, a Delaware limited partnership, serves as the investment manager to certain funds and/or accounts, or the Marathon Funds, with respect to the preferred shares of Oi held by the Marathon Funds. Marathon Asset Management GP LLC, a Delaware limited liability company, serves as the general partner to Marathon Asset Management LP, and Mr. Bruce Richards and Mr. Louis Hanover serve as the managing members to Marathon Asset Management GP LLC.

*

less than 1%

Under the RJ Plan, certain groups of creditors were entitled to make elections with respect to the form of the recovery that they were entitled to receive. The period to make these elections ended on March 8, 2018. See “Item 4. Information on the Company—Our Recent History and Development—Our Judicial Reorganization Proceedings—Implementation of the Judicial Reorganization Plan.” Based on the results of this election, following the conclusion of the Qualified Recovery Settlement Procedure and assuming that (1) all Qualified Bondholders who elected to receive the Qualified Recovery successfully participate in the Qualified Recovery Settlement Procedure and (2) none of Oi’s existing shareholders exercise their rights of first refusal granted under Brazilian law to subscribe for New Shares in connection with the Qualified Recovery Settlement Procedure, the exercise of which would reduce the number of New Shares and corresponding number Warrants that Qualified Bondholders will receive under the RJ Plan, we expect that existing shareholders’ ownership interests in Oi will be diluted by 72.1%, with no single shareholder expected to own 10% or more of Oi’s voting or total shares. Under the RJ Plan, the Qualified Recovery Settlement Procedure is required to occur on or prior to July 31, 2018. For more information about the possible effects of the failure of the Qualified Recovery Settlement Procedure to take place on or prior to July 31, 2018, see “Item 3. Risk Factors—Risks Relating to Our Financial Restructuring—If we fail to comply with certain conditions subsequent set forth in the RJ Plan, the RJ Plan may terminate and we may be declared bankrupt under Brazilian law and liquidated.”

Changes in Share Ownership

Corporate Ownership Simplification

In September 2015, TmarPart merged with and into Oi. Immediately prior to this merger:

AG Telecom Participações S.A. merged with and into PASA Participações S.A.;

LF Tel S.A. merged with and into EDSP75 Participações S.A.;

PASA Participações S.A. and EDSP75 Participações S.A. merged with and into Bratel Brasil S.A.;

Valverde Participações S.A. merged with and into TmarPart;

Venus RJ Participações S.A., Sayed RJ Participações S.A. and PTB2 S.A. merged with and into Bratel Brasil S.A.; and

Bratel Brasil S.A. merged with and into TmarPart.

As a result of these transactions, as of September 1, 2015, the ownership structure of Oi’s common shares and preferred shares was as set forthChanges in the chart below. The percentages in bold and italics represent the percentage of the then-outstanding common shares owned by each shareholder, and the percentages not in bold and italics represent the percentage of the then-total outstanding share capital owned by each shareholder.

LOGO

Voluntary Share Exchange and Decrease of CaravelasGoldenTree Shareholding Interest

In October 2015, Oi completedAugust 2018, GoldenTree Asset Management LP, a voluntary share exchange under which Oi had offered (1)Delaware limited partnership that serves as the holders of Oi’s preferred shares (including preferred shares representedinvestment manager or adviser to the GoldenTree Funds with respect to the Common Shares held by the Preferred ADSs), the opportunity to convert their preferred shares into Oi’s common shares at a ratio of 0.9211 common shares for each preferred share, plus cash in lieu of any fractional share, and (2) the holders of the Preferred ADSs the opportunity to exchange their Preferred ADSs for Common ADSs at a ratio of 0.9211 Common ADSs for each Preferred ADS, plus cash in lieu of any fractional Common ADS. Holders of 314,250,655 of Oi’s preferred shares were tendered for conversion or exchange of the related ADSs. Each of Pharol and Caravelas Fundo de Investimentos em Ações, or Caravelas, an investment vehicle managed through Banco BTG Pactual S.A., participated in the voluntary share exchange and surrendered all of its preferred shares for conversion. As a result of the voluntary share exchange, 314,250,655 of Oi’s outstanding preferred shares were cancelled, and in exchange Oi issued 289,456,278 of its common shares. Since that time, the composition of Oi’s issued and outstanding capital stock has not changed.

In March 2016, Oi received a letter from BTG PactualGoldenTree Funds, GoldenTree Asset Management S.A. DTVM, or BTG Pactual AM, informing itLLC, a Delaware limited liability company that Caravelas had decreased its shareholding interests in Oi from 50,219,535 common shares, or 9.67%serves as the general partner to GoldenTree Asset Management LP, and Mr. Steven A. Tananbaum, a United States citizen, who serves as the managing member to GoldenTree Asset Management LLC, jointly filed a Schedule 13D with the SEC disclosing the GoldenTree Funds’ ownership of 201,823,190 Common Shares as of July 27, 2018, which was equivalent to 9.39% of Oi’s outstanding common stock,stock. Of these, the GoldenTree Funds acquired 187,339,290 Common Shares through their participation in the Capitalization of Credits Capital Increase. In addition, the GoldenTree Funds received 2,645,333 ADWs in the Capitalization of Credits Capital Increase, which they had the right to 21,625,834 common shares, or 4.16% of Oi’s outstanding common stock, as a result of the partial redemption and subsequent transfer of assetsexercise to the former quotaholder of Caravelas. Therefore, Caravelas no longer hold a material shareholding interest in Oi.

Transfer of Shares from Pharol to Bratel B.V.acquire 13,226,665 Common Shares.

In May 2016, Oi receivedNovember 2018, GoldenTree Asset Management LP, GoldenTree Asset Management LLC, and Mr. Steven A. Tananbaum jointly filed a letter from Pharol informing it that Pharol had transferred its shareholding interests in Oi to itswholly-owned subsidiary Bratel B.V.

DecreaseSchedule 13D/A with the SEC disclosing the GoldenTree Funds’ ownership of Ontario Teachers’ Pension Plan Board Shareholding Interest

In June 2016, Oi received a letter from the Ontario Teachers’ Pension Plan Board, or OTPP, informing it that OTPP had decreased its shareholding interests in Oi to 32,332,099 common shares,258,592,500 Common Shares as of November 28, 2018, which was equivalent to 6.22% of Oi’s outstanding common stock.

As of May 10, 2018, according to Oi’s shareholder records, OTTP no longer holds a material shareholding interest in Oi.

Decrease of Blackrock Shareholding Interest

In June 2016, Oi received a letter from BlackRock, Inc., or BlackRock, informing it that BlackRock had decreased its shareholding interests in Oi to 5,373,823 preferred shares, which was equivalent to 3.45% of Oi’s outstanding preferred stock. As a result, BlackRock no longer holds a material shareholding interest in Oi.

Changes in Morgan Stanley Shareholding Interest

In June 2016, Morgan Stanley and Morgan Stanley Uruguay Ltda. Jointly filed a Schedule 13G with the SEC disclosing that Morgan Stanley owned, directly or through Morgan Stanley Uruguay Ltda., an aggregate 50,503,269 common shares of Oi, which was equivalent to 9.72%11.4% of Oi’s outstanding common stock.

In January 2017, Morgan Stanley2019, GoldenTree Asset Management LP, GoldenTree Asset Management LLC, and Morgan Stanley Uruguay Ltda. JointlyMr. Steven A. Tananbaum jointly filed an amendment toa Schedule 13G13D/A with the SEC disclosing that Morgan Stanley, directly or through Morgan Stanley Uruguay Ltda., had decreased its aggregate interest in Oi to 25,053,686 common sharesthe GoldenTree Funds’ ownership of Oi,593,920,753 Common Shares as of January 16, 2018, which was equivalent to 4.82% of Oi’s outstanding common stock.

Also in January 2017, Morgan Stanley filed a Schedule 13G with the SEC disclosing that it owned 33,478,863 of Oi, which was equivalent to 6.44%15.4% of Oi’s outstanding common stock.

In January 2018, Morgan Stanley2019, the GoldenTree Funds acquired Common Shares through their participation in the preemptive rights offering and pursuant to their commitments under the Commitment Agreement.

In April 2019, GoldenTree Asset Management LP, GoldenTree Asset Management LLC, and Mr. Steven A. Tananbaum jointly filed an amendment toa Schedule 13G13D/A with the SEC disclosing that it had decreased its interest in Oi to 11,532,313 common sharesthe GoldenTree Funds’ ownership of Oi,865,512,751 Common Shares as of April 9, 2019, which was equivalent to 2.22%14.7% of Oi’s outstanding common stock.

Also in January 2018, Morgan StanleyIn August 2019, GoldenTree Asset Management LP, GoldenTree Asset Management LLC and Morgan Stanley Uruguay Ltda. JointlyMr. Steven A. Tananbaum jointly filed a Schedule 13G13D/A with the SEC disclosing that Morgan Stanley owned, directly or through Morgan Stanley Uruguay Ltda., an aggregate 32,412,449 common sharesthe GoldenTree Funds’ ownership of Oi,850,609,751 Common Shares as of August 19, 2019, which was equivalent to 6.24%12.8% of Oi’s outstanding common stock

In September 2019, GoldenTree Asset Management LP, GoldenTree Asset Management LLC and Mr. Steven A. Tananbaum jointly filed a Schedule 13D/A with the SEC disclosing the GoldenTree Funds’ ownership of 739,956,951 Common Shares as of September 17, 2019, which was equivalent to 12.8% of Oi’s outstanding common stock.

In January 2020, GoldenTree Asset Management LP, GoldenTree Asset Management LLC and Mr. Steven A. Tananbaum jointly filed a Schedule 13D/A with the SEC disclosing the GoldenTree Funds’ ownership of 567,482,776 Common Shares as of January 24, 2020, which was equivalent to 9.79% of Oi’s outstanding common stock.

In March 2020, GoldenTree Asset Management LP, GoldenTree Asset Management LLC and Mr. Steven A. Tananbaum jointly filed a Schedule 13D/A with the SEC disclosing the GoldenTree Funds’ ownership of 398,881,176 Common Shares as of March 13, 2020, which was equivalent to 6.88% of Oi’s outstanding common stock.

In April 2020, GoldenTree Asset Management LP, GoldenTree Asset Management LLC and Mr. Steven A. Tananbaum jointly filed a Schedule 13D with the SEC disclosing the GoldenTree Funds’ ownership of 317,881,347 Common Shares as of April 23, 2020, which was equivalent to 5.48% of Oi’s outstanding common stock.

In April 2018, Morgan Stanley and Morgan Stanley Uruguay Ltda. Jointly filed an amendment to Schedule 13G with the SEC disclosing that Morgan Stanley, directly or through Morgan Stanley Uruguay Ltda., had decreased its aggregate interest in Oi to 7,470,107 common shares of Oi, which was equivalent to 1.44% of Oi’s outstanding common stock. As a result, Morgan Stanley no longer holds, directly or indirectly, a material shareholding interest in Oi.

Changes in PointState CapitalSolus Shareholding Interest

In July 2016, PointState CapitalFebruary 2019, Solus Alternative Asset Management LP, a Delaware limited partnership that serves as the investment manager to the PointState Funds with respect to the common shares of Oi held by the PointState Funds, and Mr. Zachary J. Schreiber jointly filed a Schedule 13D with the SEC disclosing that the PointState Funds held an aggregate 43,250,000 common shares of Oi, which was equivalent to 8.32% of Oi’s outstanding common stock. Mr. Schreiber, a United States citizen, serves as the managing member to PointState Capital GP LLC, a Delaware limited liability company that serves as the general partner to PointState Capital LP.

In April 2017, PointState Capital LP, among others, jointly filed an amendment to Schedule 13D with the SEC disclosing that the PointState Funds had decreased their aggregate interest in Oi to 36,797,846 common shares of Oi, which was equivalent to 7.08% of Oi’s outstanding common stock.

Also in April 2017, PointState Capital LP, among others, jointly filed an amendment to Schedule 13D with the SEC disclosing that the PointState Funds had decreased their aggregate interest in Oi to 29,393,846 common shares of Oi, which was equivalent to 5.66% of Oi’s outstanding common stock.

Also in April 2017, PointState Capital LP, among others, jointly filed an amendment to Schedule 13D with the SEC disclosing that the PointState Funds had reduced their aggregate interest in Oi to 25,624,831 common shares of Oi, which was equivalent to 4.93% of Oi’s outstanding common stock. As a result, Point State Capital LP no longer hads a material shareholding interest in Oi.

Increase in Marathon Shareholding Interest

In July 2016, Oi received a letter from Marathon Asset Management LP informing it that Marathon Asset Management LP had acquired 14,500,000 preferred shares of Oi, which was equivalent to 9.30% of Oi’s outstanding preferred stock.

Changes in Société Mondiale Shareholding Interest

In July 2016, Oi received a letter from Société Mondiale, a Brazilian investment fund managed by Bridge Administradora de Recursos Ltda. and whose ultimate beneficial owner is Mr. Nelson Tanure, a Brazilian citizen, informing it that Société Mondiale held 46,820,800 common shares of Oi, which was equivalent to 9.01% of Oi’s outstanding common stock, and 7,934,624 preferred shares of Oi, which was equivalent to 5.09% of Oi’s outstanding preferred stock.

Also in July 2016, Oi received a letter from Société Mondiale informing it that Société Mondiale had decreased its shareholding interests in Oi to 46,770,800 common shares, which is equivalent to 9.00% of Oi’s outstanding common stock, and 5,434,624 preferred shares, which was equivalent to 3.49% of Oi’s outstanding preferred stock.

In January 2018, Oi received a letter from Société Mondiale informing it that Société Mondiale had decreased its shareholding interests in Oi to 30,306,300 common shares, which is equivalent to 5.83% of Oi’s outstanding common stock.

As of May 10, 2018, according to Oi’s shareholder records, Société Mondiale no longer holds a material shareholding interest in Oi.

Changes in CQS Shareholding Interest

In September 2016, Oi received a letter from CQS Directional Opportunities Master Fund Limited, or CQS, informing it that CQS held 8,167,700 preferred shares of Oi, which was equivalent to 5.24% of Oi’s outstanding preferred stock.

Also in September 2016, Oi received a letter from CQS informing it that CQS had decreased its shareholding interests in Oi to 5,434,624 preferred shares, which was equivalent to 4.75% of Oi’s outstanding preferred stock. As a result, CQS no longer holds a material shareholding interest in Oi.

Changes in Bank of America Shareholding Interest

In September 2016, Oi received a letter from Bank of America Corporation, or Bank of America, informing it that Bank of America held 8,197,782 preferred shares of Oi, which was equivalent to 5.26% of Oi’s outstanding preferred stock.

In October 2016, Oi received a letter from Bank of America informing it that Bank of America had decreased its shareholding interests in Oi to 7,450,982 preferred shares, which was equivalent to 4.78% of Oi’s outstanding preferred stock.

In July 2017, Oi received a letter from Bank of America informing it that Bank of America had increased its shareholding interests in Oi to 8,260,257 preferred shares, which was equivalent to 5.30% of Oi’s outstanding preferred stock.

In October 2017, Oi received a letter from Bank of America informing it that Bank of America had decreased its shareholding interests in Oi to 7,284,029 preferred shares, which was equivalent to 4.67% of Oi’s outstanding preferred stock. As a result, Bank of America no longer holds a material shareholding interest in Oi.

Changes in Safra Shareholding Interest

In February 2017, Oi received a letter from J. Safra Serviços de Administração Fiduciaria Ltda., or Safra, a subsidiary of Banco Safra S.A., in its capacity as manager of the Safra Funds, informing it that the funds managed by Safra held an aggregate 18,019,200 preferred shares of Oi, which was equivalent to 11.56% of Oi’s outstanding preferred stock.

In March 2017, Oi received a letter from Safra, in its capacity as manager of the Safra Funds, informing it that the funds managed by Safra held an aggregate 25,416,800 preferred shares of Oi, which was equivalent to 16.30% of Oi’s outstanding preferred stock.

Also in March 2017, Oi received a letter from Safra, in its capacity as manager of the Safra Funds, informing it that the funds managed by Safra held an aggregate 23,585,000 preferred shares of Oi, which was equivalent to 15.13% of Oi’s outstanding preferred stock.

In July 2017, Oi received a letter from Safra, in its capacity as manager of the Safra Funds, informing it that the funds managed by Safra decreased their shareholding interests in Oi to an aggregate 15,576,000 preferred shares, which was equivalent to 9.99% of Oi’s outstanding preferred stock, and increased their shareholding interests in Oi to an aggregate 33,629,400 common shares, which was equivalent 6.47% of Oi’s outstanding common stock.

In August 2017, Oi received a letter from Safra, in its capacity as manager of the Safra Funds, informing it that the funds managed by Safra decreased their shareholding interests in Oi to an aggregate 7,788,700 preferred shares, which was equivalent to 5.00% of Oi’s outstanding preferred stock, and decreased their shareholding interests in Oi to an aggregate 33,273,000 common shares, which was equivalent 6.40% of Oi’s outstanding common stock.

As of May 10, 2018, according to Oi’s shareholder records, Safra no longer holds a material shareholding interest in Oi.

Changes in Goldman Sachs Shareholding Interest

In April 2017, the GS Group and Goldman Sachs jointly filed a Schedule 13G with the SEC disclosing that the GS Group owned, through its subsidiary Goldman Sachs, 16,490,470 preferred shares of Oi, which was equivalent to 10.58% of Oi’s outstanding preferred stock.

In February 2018, the GS Group and Goldman Sachs jointly filed an amendment to Schedule 13G with the SEC disclosing that the GS Group, through its subsidiary Goldman Sachs, had increased its interest in Oi to 19,006,517 preferred shares of Oi, which was equivalent to 12.19% of Oi’s outstanding preferred stock.

Also in February 2018, the GS Group and Goldman Sachs jointly filed an amendment to Schedule 13G with the SEC disclosing that GS Group owned, through its subsidiary Goldman Sachs, 36,417,260 common shares of Oi, which was equivalent to 7.01% of Oi’s outstanding common stock.

As of May 10, 2018, according to Oi’s shareholder records, subsidiaries of the GS Group owned 10,536,251 common shares of Oi, which was equivalent to 2.03% of Oi’s outstanding common stock, and 8,323,663 preferred shares of Oi, which was equivalent to 5.34% of Oi’s preferred stock.

Transfer of Shares from Bratel B.V. to Bratel S.à r.l.

In September 2017, Oi received letters from Bratel B.V. informing it that Bratel B.V. had transferred its shareholding interests in Oi to its wholly-owned subsidiary Bratel S.à r.l.

Changes in JGP Shareholding Interest

In February 2018, Oi received a letter from JGP informing it that JGP held an aggregate 34,502,800 common shares of Oi, which was equivalent to 6.64% of Oi’s outstanding common stock.

Also in February 2018, Oi received a letter from JGP informing it that JGP held an aggregate 31,231,200 common shares of Oi, which was equivalent to 6.01% of Oi’s outstanding common stock.

Also in February 2018, Oi received a letter from JGP informing it that JGP held an aggregate 34,640,300 common shares of Oi, which was equivalent to 6.67% of Oi’s outstanding common stock.

Also in February 2018, Oi received a letter from JGP informing it that JGP held an aggregate 32,918,900 common shares of Oi, which was equivalent to 6.33% of Oi’s outstanding common stock.

Also in February 2018, Oi received a letter from JGP informing it that JGP held an aggregate 35,263,200 common shares of Oi, which was equivalent to 6.78% of Oi’s outstanding common stock.

In March 2018, Oi received a letter from JGP informing it that JGP held an aggregate 32,683,762 common shares of Oi, which was equivalent to 6.29% of Oi’s outstanding common stock.

Also in March 2018, Oi received a letter from JGP informing it that JGP held an aggregate 28,990,362 common shares of Oi, which was equivalent to 5.58% of Oi’s outstanding common stock.

In April 2018, Oi received a letter from JPG informing it that JGP held an aggregate 39,027,862 common shares of Oi, which was equivalent to 7.51% of Oi’s outstanding common stock.

Increase in Solus Shareholding Interest

In February 2018, Solus Alternative Asset Management LP, a Delaware limited partnership, serves as the investment manager to the Solus Funds with respect to the preferred shares of OiPreferred Shares held by the Solus Funds, Solus GP LLC, a Delaware limited liability company that serves as the general partner to Solus Alternative Asset Management LP, and Mr. Christopher Pucillo, a United States citizen, who serves as the managing member to Solus GP LLC, jointly filed a Schedule 13G with the SEC disclosing the Solus Funds’ ownership of 15,109,224 preferred shares201,230,955 Common Shares, which was equivalent to 8.88% of OiOi’s outstanding common stock as of December 31, 2017,2018, and 14,145,359 Preferred Shares, which was equivalent to 9.69%9.07% of Oi’s outstanding preferred stock.stock as of December 31, 2018.

In January 2019, the Solus Funds acquired Common Shares through their participation in the preemptive rights offering and pursuant to their commitments under the Commitment Agreement.

In February 2020, Solus Alternative Asset Management LP, Solus GP LLC and Mr. Christopher Pucillo jointly filed a Schedule 13G with the SEC disclosing the Solus Funds’ ownership of 371,261,320 Common Shares which was equivalent to 6.40% of Oi’s outstanding common stock as of December 31, 2019, and 14,133,586 Preferred Shares, which was equivalent to 8.96% of Oi’s outstanding preferred stock as of December 31, 2019.

Changes in Brookfield Shareholding Interest

In September 2018, Brookfield Asset Management, Inc. and certain funds managed by it, or the Brookfield Funds, jointly filed a Schedule 13D with the SEC disclosing the Brookfield Funds’ ownership of 123,396,285 Common Shares as of August 16, 2018, which was equivalent to 5.74% of Oi’s outstanding common stock. Of these, certain of the Brookfield Funds acquired 106,054,035 Common Shares through their participation in the Capitalization of Credits Capital Increase and 17,342,250 Common Shares through open market purchases. In addition, the Brookfield Funds received 1,515,232 ADWs in the Capitalization of Credits Capital Increase, which they had the right to exercise to acquire 7,576,160 Common ADSs.

In January 2019, Brookfield Asset Management, Inc. and the Brookfield Funds jointly filed a Schedule 13D/A with the SEC disclosing the Brookfield Funds’ ownership of 343,410,230 Common Shares as of January 11, 2019, which was equivalent to 9.0% of Oi’s outstanding common stock, all of which were held in the form of 68,682,046 ADSs, which included Common Shares that the Brookfield Funds had the right to acquire through their participation in the preemptive rights offering and pursuant to their commitments under the Commitment Agreement.

In January 2019, the Brookfield Funds acquired Common Shares through their participation in the preemptive rights offering and pursuant to their commitments under the Commitment Agreement.

Changes in Bratel Shareholding Interest

As of January 1, 2017, Bratel B.V., a wholly-owned subsidiary of Pharol, owned 183,662,204 Common Shares.

On September 15, 2017 and September 29, 2017, Oi received letters from Bratel B.V. informing it that Bratel B.V. had transferred its shareholding interests in Oi to its wholly-owned subsidiary Bratel S.à r.l.

We believe that Bratel S.à r.l. acquired 110,597,655 Common Shares through its participation in the Capitalization of Credits Capital Increase and through open market purchases prior to the settlement of the Pharol Settlement Agreement on April 3, 2019.

In accordance with the Pharol Settlement Agreement, which was confirmed by the RJ Court in a decision that became final on April 3, 2019, Oi transferred to Bratel 32,000,000 Common Shares and 1,800,000 Preferred Shares held in treasury.

Based on records that we receive from the B3 related to current holdings of our share capital through the B3, we believe that Bratel S.à r.l. has disposed of 13,432,015 Common Shares through open market purchases since the settlement of the Pharol Settlement Agreement on April 3, 2019.

PT Option Agreement

In May 2014, Oi completed a capital increase in which it issued, among other things 104,580,393 of Oi’s common sharesCommon Shares and 172,025,273 of Oi’s preferred sharesPreferred Shares to Pharol in exchange for the contribution by Pharol to Oi of all of the outstanding shares of PT Portugal. However, prior to this capital increase, Pharol’s then wholly-owned subsidiaries PTIF and PT Portugal subscribed to an aggregate of €897 million principal amount of commercial paper of Rio Forte that matured in July 2014. As a result of our acquisition of PT Portugal as part of the Oi capital increase, we became the creditor under this commercial paper.

On July 15 and 17, 2014, Rio Forte defaulted on the commercial paper held by PTIF and PT Portugal. On September 8, 2014, we, TmarPart, Pharol and our subsidiaries PT Portugal and PTIF, entered into the PT Exchange Agreement and a stock option agreement, or the PT Option Agreement. On the same date, we, Pharol and TmarPart executed a terms of commitment agreement, or the Terms of Commitment Agreement. For more information regarding the Terms of Commitment Agreement, see “—Terms of Commitment Agreement.”

On March 24, 2015, PT Portugal assigned its rights and obligations under the PT Exchange Agreement and the PT Option Agreement to PTIF. On March 27, 2015, PT Portugal assigned the Rio Forte commercial paper that it owned to PTIF. Under the PT Exchange Agreement, on March 30, 2015, we transferred the defaulted Rio Forte commercial paper to Pharol and Pharol delivered to us an aggregate of 47,434,872 of Oi’s common sharesCommon Shares and 94,869,744 of Oi’s preferred shares,Preferred Shares, representing 16.9% of Oi’s outstanding share capital, including 17.1% of Oi’s outstanding voting capital prior to giving effect to the PT Exchange. Under Brazilian law, these shares are deemed to be held in treasury.

Under the PT Option Agreement, PTIF granted to Pharol an option, or the PT Option, to acquire 47,434,872 of Oi’s common sharesCommon Shares and 94,869,744 of Oi’s preferred shares.Preferred Shares. Pharol is entitled to exercise the PT Option in whole or in part, at any time prior to March 31, 2021. The number of shares subject to the PT Option is reduced on each March 31 such that:

 

100% was available until March 31, 2016;

 

90% was available between March 31, 2016 and March 31, 2017;

 

72% was available between March 31, 2017 and March 31, 2018;

 

54% will be available between March 31, 2018 and March 31, 2019;

 

36% will be available between March 31, 2019 and March 31, 2020; and

 

18% will be available between March 31, 2020 and March 31, 2021,

in each case, less the number of shares with respect to the PT Option has been previously exercised. As of May 10, 2018,March 31, 2020, Pharol had not exercised the PT Option with respect to any of Oi’s shares and, as a result, the option over 21,820,04138,896,595 Common Shares and 77,793,190 of Oi’s common shares and 43,640,082 of Oi’s preferred sharesPreferred Shares has lapsed. The exercise prices under the PT Option are R$20.104 per common shareCommon Share and R$18.529 per preferred share,Preferred Share, in each case as adjusted by the CDI rateplus 1.5% per annum, calculatedpro rata temporis, from March 31, 2015 to the date of the effective payment of the exercise price.

Oi is not required to maintain the shares subject to the PT Option in treasury. In the event that, at the time of exercise of the PT Option, PTIF and/or any of Oi’s other subsidiaries do not hold, in treasury, the number of shares with respect to which Pharol exercises the PT Option, the PT Option may be financially settled through payment by PTIF of the amount corresponding to the difference between the market price of the shares and the exercise price corresponding to these shares.

We may terminate the PT Option if (1) theby-laws of Pharol are amended to remove or amend the provision of thoseby-laws that limits the voting right to 10% of all votes corresponding to the capital stock of Pharol, except if this removal or amendment is required by law or by order of a competent governmental authority; (2) Pharol directly or indirectly engages in activities that compete with the activities Oi or Oi’s subsidiaries in the countries in which we or they operate; or (3) Pharol violates certain obligations under the PT Option Agreement.

Prior to the earlier of the expiration or full exercise of the PT Option, Pharol may not purchase shares of Oi, directly or indirectly, in any manner other than by exercising the PT Option. If the PT Option is exercised, Pharol will undertake its best efforts to integrate the shareholder bases of Pharol and Oi in the shortest time possible.

Pharol may not directly or indirectly transfer or assign the PT Option, in whole or in part, nor grant any rights under the PT Option, including any security interest in the PT Option or the shares underlying the PT Option, without the consent of Oi. If Pharol issues, directly or indirectly, any derivative instrument that is backed by or references Oi’s shares, it shall immediately use all proceeds derived directly or indirectly from such derivative instrument to acquire shares pursuant to the exercise of the PT Option.

On March 31, 2015, we, Pharol and PTIF entered into an amendment to the PT Option Agreement. Under this amendment, (1) Pharol will be permitted to assign the PT Option to a third party provided that such assignment involves at leastone-quarter of Oi’s shares subject to the PT Option, and (2) Pharol has granted Oi a right of first refusal exercisable prior to any such assignment. This amendment does not affect the agreement of Pharol not to grant any rights under the PT Option, including any security interest in the PT Option or the shares underlying the PT Option, without the consent of Oi, or the requirement that Pharol use all proceeds derived directly or indirectly from the issuance of any derivative instrument that is backed by or references Oi’s shares to acquire shares pursuant to the exercise of the PT Option.

The effectiveness of the amendment to the PT Option Agreement was subject to (1) the authorization of the amended terms by the CVM, and (2) the approval of the amendment to the PT Option Agreement by a general meeting of Oi’s shareholders at which Oi’s common and preferred shareholders will be entitled to vote. However, in December 2015, the CVM collegiate declined to authorize the amended terms, as a result of which this amendment has no effect.

Terms of Commitment Agreement

On March 31, 2015, we and Pharol entered into an amendment to the Terms of Commitment Agreement. The Terms of Commitment Agreement, as amended, will remain in effect until the integration of the shareholder bases of Oi and Pharol pursuant to a legally permissible structure, which we refer to as the Integration Transaction, has been fully completed, including in respect of any shares of Oi that may be acquired by Pharol during the term of the PT Option.

Under the Terms of Commitment Agreement, we and Pharol each agreed:

to use our respective best efforts and to take all reasonable measures to also implement the listing of Oi’s shares (or securities backed by Oi’s shares or Oi’s successor in case of a corporate reorganization) on the regulated market of Euronext Lisbon concurrently with the migration of Oi to theNovo Mercado segment of the B3, which we refer to as the migration, provided that in the event that it is not possible for any reason beyond the control of the parties for these listings to occur prior to or concurrently with the approval of the migration, they will use their best efforts and to take all reasonable measures to implement these listings as soon as possible following the migration.

to perform all acts, provide any required information, prepare all necessary documentation and to present and duly file all necessary filings before all appropriate governmental bodies and authorities so as to implement the listing on the regulated market of Euronext Lisbon and Integration Transaction as soon as possible.

to undertake to perform all necessary acts to implement the Integration Transaction relating to all shares of Oi held by Pharol as of March 31, 2015 or that Pharol shall come to hold for so long as the Terms of Commitment Agreement is in force, including, but not limited to:

preparing and filing any prospectuses, including for admission to trading, registration statements or other documents with the CVM, the CMVM, Euronext Lisbon and the SEC by Pharol and/or Oi (or Oi’s successor in case of a corporate reorganization), as the case may be, including the preparation of audited and unaudited financial statements required by the rules of such government authorities, and

engaging independent auditors, independent financial institutions or other experts to prepare financial statements, valuation reports and/or other necessary reports or documents and to use best efforts to cause such experts to consent to the inclusion their reports or other documents in the prospectuses, registration statements or other documents to be filed with CVM, CMVM, Euronext Lisbon and the SEC.

In addition, under the Terms of Commitment Agreement we agreed to attend any general meetings of the shareholders of Pharol convened for the purposes of deliberating on the acts and authorizations required for the Integration Transaction, whether through a reduction of the share capital of Pharol, pursuant to the alternative structure under analysis described in the Information Statement issued by Pharol, dated August 13, 2014, or through another legally permissible alternative structure, and to vote in favor of the approval of these acts and authorizations, to the extent our legitimate interests are preserved.

The obligations assumed by Oi and Pharol described above apply equally in the event the Integration Transaction continues in respect of any of Oi’s shares that Pharol may receive upon exercise of the PT Option.

Related Party Transactions

The following summarizes the material transactions that we have engaged in with Oi’s principal shareholders and their affiliates since January 1, 2016.2019.

Under the Brazilian Corporate Law, Oi’s directors their alternates and Oi’s executive officers cannot vote on any matter in which they have a conflict of interest and such transactions can only be approved on reasonable and fair terms and conditions that are no more favorable than the terms and conditions prevailing in the market or offered by third parties. However, if one of Oi’s directors is absent from a meeting of Oi’s board of directors, that director’s alternate may vote even if that director has a conflict of interest, unless the alternate director shares that conflict of interest or has another conflict of interest.

BNDES FacilitiesTransactions with Hispamar

For a descriptionWe own 19% of the capital stock of Hispamar. We lease transponders on the Amazonas 3 satellite from Hispamar, which we use to provide voice and data services. During 2019, our credit facilities with BNDES, see “Item 5. Operating and Financial Review and Prospects—Liabilities Subjecttotal consolidated expenses under the lease agreements amounted to Compromise—Loans and Financing—Credit Facilities with BNDES.” For other information about these agreements, see note 28R$203 million. As of December 31, 2019, we had accounts payable to our consolidated financial statements included in this annual report.Hispamar of R$50 million.

Transactions with AIX

Companhia AIX de Participações S.A., in which we own 50% of the outstanding share capital, renders services to us relating to the rental of ducts for transmission of traffic originated outside our local network in Region I of Brazil.our service areas. During 2017 and 2016,2019, our total consolidated expenses for services rendered by AIX amounted to R$28 million and R$26 million, respectively.

Transactions with Hispamar

We own 19% of the capital stock of Hispamar. We lease transponders on the Amazonas 3 satellite from Hispamar, which we use to provide voice and data services. During 2017 and 2016, our total consolidated expenses under the lease agreements amounted to R$185 million and R$221 million, respectively. As of December 31, 2017 and 2016, we had accounts payable to Hispamar of R$62 million and R$79 million, respectively.21 million.

 

ITEM 8.

FINANCIAL INFORMATION

Consolidated Statements and Other Financial Information

Reference is made to Item 19 for a list of all financial statements filed as part of this annual report.

Legal Proceedings

We are a party to certain legal proceedings arising in the normal course of business, including civil, administrative, tax, social security, labor, government and arbitration proceedings. We classify our risk of loss in legal proceedings as “remote,” “possible” or “probable,” and we only record provisions for reasonably estimable probable losses, as determined by our management.

As a result of the RJ Proceedings, we have applied ASC 852 in preparing our consolidated financial statements. ASC 852 requires that financial statements separately disclose and distinguish transactions and events that are directly associated with our reorganization from the transactions and events that are associated with the ongoing operations of our business. Accordingly, our prepetition obligations, including certain of our legal contingencies, that may be impacted by the RJ Proceedings based on our assessment of these obligations following the guidance of ASC 852 have been classified on our balance sheet as “Liabilities subject to compromise.” Prepetition liabilities subject to compromise are required to be reported at the amount allowed as a claim by the RJ Court, regardless of whether they may be settled for lesser amounts and remain subject to future adjustments based on negotiated settlements with claimants, actions of the RJ Court or other events. For more information about the impact of the RJ Proceedings on our legal proceedings, see “Item 5. Operating and Financial Review and Prospects—Liabilities Subject to Compromise—Labor Contingencies,” “—Civil Contingencies – ANATEL,” and “—Civil Contingencies – Other Claims” and note 28 to our consolidated financial statements included in this annual report.

As of December 31, 2017 and 2016,2019, the total estimated amount in controversy for those proceedings not subject to the RJ Plan in respect of which the risk of loss was deemed probable or possible totaled approximately R$29,53536,134 million, and R$29,077 million, respectively, and we had established provisions of $1,368R$5,252 million and R$1,129 million, respectively, relating to these proceedings. Our provisions for legal contingencies are subject to monthly monetary adjustments. For a detailed description of our provisions for contingencies, see note 1824 to our audited consolidated financial statements included in this annual report.statements.

In certain instances, we are required to make judicial deposits or post financial guarantees with the applicable judicial bodies. As of December 31, 2017 and 2016,2019, we had made judicial deposits in the aggregate amount of R$9,3138,166 million, and R$9,366 million, respectively, and obtained financial guarantees from third parties in the aggregate amount of R$14,847 million and R$14,556 million, respectively.11,910 million. During 2017 and 2016,2019, we paid fees in the aggregate amount of R$298251 million and R$306 million, respectively, to the financial institutions from which we had obtained these guarantees, and as of each of December 31, 2017 and 2016,2019, we had pledged 1,811,755 of Oi’s preferred shares,Preferred Shares, representing 1.15% of our outstanding share capital, as security for one of these financial guarantees.

Tax Proceedings Relating to Oi S.A. and Our Brazilian Operations

As of December 31, 2017 and 2016,2019, the total estimated contingency in connection with tax proceedings against us in respect of which the risk of loss was deemed probable or possible totaled R$26,83529,467 million, and R$26,534 million, respectively, and we had recorded provisions of R$6601,051 million and R$576 million, respectively, relating to these proceedings. In accordance with Brazilian law, our tax contingencies are not subject to the RJ Plan.

The Brazilian corporate tax system is complex, and as of the date of this annual report, we are currently involved in tax proceedings regarding, and have filed claims to avoid payment of, certain taxes that we believe are unconstitutional. These tax contingencies, which relate primarily to value-added tax, service tax and taxes on revenue, are described in detail in note 1824 to our audited consolidated financial statements included in this annual report. We record provisions for probable losses in connection with these claims based on an analysis of potential results, assuming a combination of litigation and settlement strategies. We currentlyAs of the date of this annual report, we do not believe that the proceedings that we consider as probable losses, if decided against us, will have a material adverse effect on our financial position. It is possible, however, that our future results of operations could be materially affected by changes in our assumptions and the effectiveness of our strategies with respect to these proceedings.

Value-Added State Taxes (ICMS)

Under the regulations governing the ICMS, in effect in all Brazilian states, telecommunications companies must pay ICMS on every transaction involving the sale of telecommunications services they provide. We may record ICMS credits for each of our purchases of operational assets. The ICMS regulations allow us to apply the credits we have recorded for the purchase of operational assets to reduce the ICMS amounts we must pay when we sell our services.

We have received various tax assessments challenging the amount of tax credits that we recorded to offset the ICMS amounts we owed. Most of the tax assessments are based on two main issues: (1) whether ICMS is due on those services subject to the Local Service Tax (Imposto Sobre Serviços de Qualquer Natureza), or ISS; and (2) whether some of the assets we have purchased are related to the telecommunications services provided, and, therefore, eligible for an ICMS tax credit. A small part of the assessments that are considered to have a probable risk of loss are related to: (1) whether certain revenues are subject to ICMS tax or ISS tax; (2) offset and usage of tax credits on the purchase of goods and other materials, including those necessary to maintain the network; and (3) assessments related tonon-compliance with certain ancillary(non-monetary) obligations.

As of December 31, 2017 and 2016,2019, we deemed the risk of loss as possible with respect to approximately R$11,73013,470 million and R$10,983 million, respectively, of these assessments and had not recorded any provisions in respect of these assessments. As of December 31, 2017 and 2016,2019, we had recorded provisions in the amount of R$539746 million and R$405 million, respectively, for those assessments in respect of which we deemed the risk of loss as probable.

Local Service Tax (ISS)

We have received various tax assessments claiming that we owe ISS taxes on supplementary services. We have challenged these assessments on the basis that ISS taxes should not be applied to supplementary services (such as, among others things, equipment leasing and technical and administrative services) provided by telecommunications service providers, because these services do not clearly fit into the definition of “telecommunications services.”

As of December 31, 2017 and 2016,2019, we deemed the risk of loss as possible with respect to approximately R$3,3882,840 million and R$3,356 million, respectively, of these assessments and had not recorded any provisions in respect of these assessments. As of December 31, 2017 and 2016,2019, we had recorded provisions in the amount of R$7369 million and R$67 million, respectively, for those assessments in respect of which we deemed the risk of loss as probable.

FUST and FUNTTEL

The FUST is a fund that was established to promote the expansion of telecommunications services tonon-commercially viable users. The FUNTTEL was established to finance telecommunications technology research. We are required to make contributions to the FUST and the FUNTTEL. Due to a change by ANATEL in the basis for calculation of our contributions to the FUST and the FUNTTEL, we made provisions for additional contributions to the FUST and TNL made provisions for additional contributions to the FUST and the FUNTTEL. With respect to the calculation of the contribution to the FUST, the Brazilian Association of Fixed-Line Companies(Associação Brasileira das Empresas de Telefonia Fixa) of which we are members, filed a lawsuit to request a review of the applicable legislation.

As of December 31, 2017 and 2016,2019, we deemed the risk of loss as possible with respect to approximately R$4,5535,134 million and R$3,639 million, respectively, of these assessments and had not recorded any provisions in respect of these assessments. As of December 31, 2019, we had recorded provisions in the amount of R$5 million for those assessments in respect of which we deemed the risk of loss as probable.

Contributions to the INSS

Pursuant to Brazilian social security legislation, companies must pay contributions to the National Social Security Institute (Instituto Nacional do Seguro Social), or INSS, based on their payroll. In the case of outsourced services, the contracting parties must, in certain circumstances, withhold the social contribution due from the third-party service providers and pay the retained amounts to the INSS. In other cases, the parties are jointly and severally liable for contributions to the INSS. Assessments have been filed against us primarily relating to claims regarding joint and several liability and claims regarding the percentage to be used to calculate workers’ compensation benefits and other amounts subject to social security tax.

As of December 31, 2017 and 2016,2019, we deemed the risk of loss as possible with respect to approximately R$574650 million and R$1,074 million, respectively, of these assessments. As of December 31, 2017 and 2016,2019, we had recorded provisions of R$2024 million and R$31 million, respectively, for those assessments in respect of which we deemed the risk of loss as probable.

PIS and COFINS

In 2006, the Brazilian federal tax authorities filed a claim in the amount of R$1,026 million related to the basis for the calculation of PIS/COFINS. In 2007, TNL obtained a partially favorable decision in a lower court that reduced the amount of this claim to R$585 million. Both TNL and the Brazilian federal tax authorities filed appeals, with respect to which decisions are pending. As of December 31, 2017 and 2016,2019, we deemed the risk of loss as possible with respect to approximately R$2,2782,136 million and R$3,362 million, respectively, of these assessments and had not recorded any provisions in respect of this claim.these assessments. As of December 31, 2019, we had recorded provisions of R$23 million for those assessments in respect of which we deemed the risk of loss as probable.

Other Tax Claims

There are various federal taxes that have been assessed against us, largely relating to (1) assessments of taxes against our company that we do not believe are due and which we are contesting, and (2) our use of tax credits to offset certain federal taxes, which the federal tax authorities are contesting.

As of December 31, 2017 and 2016,2019, we deemed the risk of loss as possible with respect to approximately R$3,6534,186 million and R$3,532 million, respectively, of these assessments. As December 31, 2017 and 2016,2019, we had recorded provisions in the amount of R$27184 million and R$71 million, respectively, for those assessments in respect of which we deemed the risk of loss as probable.

Civil Claims Relating to Oi S.A. and Our Brazilian Operations

As of December 31, 2017 and 2016,2019, the total estimated contingency in connection with civil claims against us not subject to the RJ Plan in respect of which the risk of loss was deemed probable or possible, totaled R$2033,818 million, and R$185 million, respectively, and we had recorded provisions of R$112,150 million and R$10 million, respectively, relating to these proceedings.

As a result of the commencement of the RJ Proceedings on June 20, 2016, all outstanding civil claims against the RJ Debtors as of that date became subject to compromise under our RJ Proceedings. As of December 31, 2017 and 2016, the aggregate amount of the contingencies for civil claims (other than claims of ANATEL) recognized by the RJ Court was R$2,929 million and R$3,096 million, respectively.

Under the RJ Plan, unsecured civil claims against the RJ Debtors were classified as Class III and IV claims. For more information about these claims and related recoveries under the RJ Plan, see “Item 5. Operating and Financial Review and Prospects—Liabilities Subject to Compromise—Civil Contingencies – Other Claims” and “—Civil Contingencies – ANATEL.”

Administrative Proceedings

On an almost weekly basis, we receive inquiries from ANATEL requiring information from us on our compliance with the various service obligations imposed on us by our concession agreements. If we are unable to respond satisfactorily to those inquiries or comply with our service obligations under our concession agreements, ANATEL may commence administrative proceedings in connection with such noncompliance. We have received numerous notices of commencement of administrative proceedings from ANATEL, mostly due to our inability to achieve certain targets established in the General Plan on Quality GoalsRGQ and the General Plan on Universal Service Goals.PGMU.

At the time that ANATEL notifies us it believes that we have failed to comply with our obligations, we evaluate the claim and, based on our assessment of the probability of loss relating to that claim, may establish a provision. We vigorously contest a substantial number of the assessments made against us. As a result of the commencement of the RJ Proceedings, our contingencies related to claims of ANATEL were reclassified liabilities subject to compromise and were measure as required by ASC 852.

As of December 31, 2017 our prepetition liabilities subject to compromise included R$9,334 million related with claims of ANATEL. By operation of the RJ Plan and the Brazilian Confirmation Order (provided that no stay or appeal of the Brazilian Confirmation Order results in a change of the Brazilian Confirmation Date), the claim for these contingent obligations has been novated and discharged under Brazilian law and ANATEL is entitled only to receive the recovery set forth2019, we had recorded provisions in the RJ Plan in exchange foramount of R$570 million with respect to these contingent claims in accordance with the terms and conditions of the RJ Plan. For more information regarding the recoveries to which ANATEL is entitled under the RJ Plan, see “Item 5 Operating and Financial Review and Prospects—Liabilities Subject to Compromise—Civil Contingencies – ANATEL.”claims.

Brazilian Antitrust Proceedings

We are subject to administrative proceedings and preliminary investigations conducted by the Brazilian antitrust authorities with respect to potential violations of the Brazilian antitrust law. Such investigations may result in penalties, including fines. During 2016, 2017 and 2018 to date,2019, no fines or penalties have beenwere levied against us. We deemed the risk of loss as possible that we will be fined in one or more of such proceedings and have not recorded any provisions for those claims.

Financial Interest Agreements (PEX and PCT)

Prior to the privatization of Telebrás, users of fixed-line telephony services in Brazil were required to purchase the right to use fixed telephone lines. These purchases could be made through two types of financial interest agreements: (1) Plan of Expansion (Plano de Expansão), or PEX, contracts; and (2) Community Telephone ProgramsProgram (Planta Comunitária de Telefonia), or PCT, contracts. Under PEX contracts, customers who purchased a telephone line acquired the right subscribe for a number of a telephone company’s shares. Under the PCT program, users who purchased a telephone line acquired a participation in an association formed by a local community that subcontracted the construction or expansion of necessary infrastructure, which was then sold to the telephone company, in exchange for shares of the company. The number of shares to be issued to each user was determined based on a formula that divided the contract value by the book value of the shares.

We are a defendant in several claims filed by users of telephone lines in the State of Rio Grande do Sul. Prior to our acquisition of control of CRT in July 2000, CRT entered into PEX contracts with its fixed-line subscribers. Beginning in June 1997, certain of CRT’s fixed-line subscribers began to file suits in which they claimed that the calculation used by CRT to arrive at the number of shares to be issued pursuant to the financial interest agreements was incorrect and resulted in the claimants receiving too few shares.

In addition, as successor to various companies we acquired in the privatization of Telebrás and which were subsequently merged into our company, we are subject to various civil claims filed by PCT participants who also disagree with the value of their shares in those companies and who seek to recover the amounts they invested.

In 2009, two court decisions significantly changed the assumptions underlying our estimate of the potential losses relating to these suits. In March 2009, the Brazilian Supreme Court published a decision ruling that the financial interest agreements are subject to the twenty-year statute of limitations prescribed by the Brazilian Civil Code, as opposed to the three-year statute of limitations prescribed by the Brazilian Corporate Law. This decision increased the likelihood of an unfavorable outcome in a greater number of these pending cases than previously anticipated. Also in March 2009, the Superior Court of Justice ruled that the number of shares to be issued must be calculated using the book value of the shares listed on company’s balance sheet at the end of the first month in which the shares were issued.

As of December 31, 2017 and 2016,2019, we had recorded provisions in the amount of R$1,575398 million and R$1,617 million, respectively, for those claims in respect of which we deemed the risk of loss as probable.

Customer Service Centers

We are a defendant in 4947 civil class actions filed by the Attorney General of the National Treasury jointly with certain consumer agencies demanding there-opening of customer service centers. The lower courts have rendered decisions in all of these proceedings, some of which have been unfavorable to us. AllAs of the date of this annual report, all of these proceedings are currently under appeal. As of December 31, 2017 and 2016,2019, we had recorded provisions in the amount of R$9.716.6 million and R$3.5 million, respectively, for those claims in respect of which we deemed the risk of loss as probable.

Customer Service

We are a defendant in a civil class action lawsuit filed by the Brazilian Federal Prosecutor’s Office (Ministério PúblicoFederal)seekingOfficeseeking recovery for alleged collective moral damages caused by TNL’s allegednon-compliance with the Customer Service (Serviço de Atendimento ao ConsumidorSAC)regulations established by the Ministry of Justice (Ministério da Justiça). TNL presented its defense and asked for a change of venue to federal court in Rio de Janeiro, where we are headquartered. Other defendants have been named and await service of process. The amount involved in this action is R$300 million. As a result of thea corporate reorganization in 2012, we have succeeded to TNL’s position as a defendant in this action. As of December 31, 2017 and 2016,2019, we deemed the risk of loss as possible with respect to these lawsuits and had not made any provisions with respect to this action since it was awaiting the court’s initial decision.

Special Civil Court Proceedings

We are party to proceedings in special civil courts relating to customer claims in connection with our basic subscription services. The value of any individual claim does not exceed 40 minimum wages. As of December 31, 2017 and 2016,2019, we had recorded provisions in the amount of R$261119 million and R$354 million, respectively, for these claims in respect of which we deemed the risk of loss as probable.

Other Claims

We are defendants in various claims involving contract termination, indemnification of former suppliers and contractors, review of contractual conditions due to economic stabilization plans and breach of contract. As of December 31, 2017 and 2016,2019, we had recorded provisions in the amount of R$8841,063 million and R$800 million, respectively, in respect of these claims.

Labor Claims Relating to Oi S.A. and Our Brazilian Operations

We are a party to a large number of labor claims arising out of the ordinary course of our businesses. We do not believe any of these claims, individually or in the aggregate would have a material effect on our business, financial condition or results of operations if such claims are decided against us. These proceedings generally involve claims for: (1) risk premium payments sought by employees working in dangerous conditions; (2) wage parity claims seeking equal pay among employees who do the same kind of work, within a given period of time, and have the same productivity and technical performance; (3) indemnification payments for, among other things, work accidents, occupational injuries, employment stability, child care allowances and achievement of productivity standards set forth in our collective bargaining agreements; (4) overtime wages; and (5) joint liability allegations by employees of third-party service providers.

As of December 31, 2017 and 2016,2019, the total estimated contingency in connection with labor claims against us not subject to the RJ Plan in respect of which the risk of loss was deemed probable or possible totaled R$1,5472,849 million, and R$1,294 million, respectively, and we had recorded provisions of R$6972,051 million and R$543 million, respectively, relating to these proceedings.

As a result of the commencement of the RJ Proceedings on June 20, 2016, all outstanding labor claims against the RJ Debtors as of that date became subject to compromise under our RJ Proceedings. As of December 31, 2017 and 2016, the aggregate amount of the contingencies for labor claims recognized by the RJ Court was R$899 million and R$752 million, respectively.

Under the RJ Plan, labor claims were classified as Class I claims. For more information about these claims and related recoveries under the RJ Plan, see “Item 5. Operating and Financial Review and Prospects—Liabilities Subject to Compromise—Labor Contingencies.”

Legal Proceedings Relating to Our Interest in Africatel

On September 16, 2014, Africatel KG received a letter from Samba Luxco in which Samba Luxco claimed that Oi’s acquisition of PT Portugal in May 2014 was deemed a change of control of Pharol under the Africatel shareholders’ agreement, and that this change of control entitled Samba Luxco to exercise a put right under the Africatel shareholders’ agreement at the fair market equity value of Samba Luxco’s shares of Africatel BV. In the letter, Samba Luxco purported to exercise the alleged put right and thereby require Africatel KG to acquire Samba Luxco’s shares in Africatel BV.

On November 12, 2014, the International Court of Arbitration of the International Chamber of Commerce notified Africatel KG that Samba Luxco had commenced arbitral proceedings against Africatel KG to enforce its purported exercise of the put right or, in the alternative, certain ancillary rights and claims. Africatel KG presented its answer to Samba Luxco’s request for arbitration on December 15, 2014. The arbitral tribunal was constituted on March 12, 2015 and held a first management conference in London on May 8, 2015.

On July 22, 2015, Samba Luxco submitted its Statement of Claim, and on October 9, 2015, Pharol and Africatel KG submitted their Statement of Defence. On January 25, 2016, Samba Luxco submitted its Reply and, on March 14, 2016, Pharol and Africatel KG submitted their Rejoinder. On April 25, 2016, the parties executed a memorandum of understanding following which they agreed to defer a hearing on the merits of the arbitral proceedings.

On June 16, 2016, PT Participações, Africatel KG and Africatel BV entered into a series of agreements with Samba Luxco with the primary purpose of settling the arbitral proceedings, including an amendment to the Africatel shareholders agreement and the Settlement Agreement, under which Samba Luxco agreed, upon the implementation of the Settlement Agreement: (1) to terminate the ongoing arbitration proceeding and release our subsidiaries from all past and present claims related to alleged breaches of the Africatel shareholders agreement asserted in the arbitration proceeding, (2) to waive certain approval rights it had under the Africatel shareholders agreement, and (3) to transfer 11,000 shares of Africatel BV to Africatel BV, resulting in a decline of Samba Luxco’s stake in Africatel BV from 25% to 14%. In exchange, Africatel BV agreed to transfer to Samba Luxco its stake in the capital of Mobile Telecommunications Limited, a the telecommunications operator in Namibia, or MTC, which represented approximately 34% of the share capital of MTC.

On January 31, 2017, the transactions provided for in the Settlement Agreement were completed. As a consequence, on February 2, 2017, the parties to the arbitral proceedings informed the arbitral tribunal of the full and final settlement of their dispute. Samba Luxco has withdrawn all claims brought in the arbitration and released us from all past and present claims relating to alleged breaches of the Africatel shareholders’ agreement.

Legal Proceedings Relating to Our Interest in Unitel

On October 13, 2015, PT Ventures initiated an arbitration proceeding against the other Unitel shareholders as a result of the violation by those shareholders of a variety of provisions of the Unitel shareholders’ agreement and Angolan law, including the provisions entitling PT Ventures to nominate the majority of the members of the board of directors of Unitel and its chief executive officer and the fact that the other Unitel shareholders caused Unitel not to pay dividends owed to PT Ventures and withheld information and clarifications on such payment.

On March 14, 2016, the other shareholders of Unitel initiated an arbitration proceeding against PT Ventures, claiming that Pharol’s sale of a minority interest in Africatel to our company in May 2014 constituted a breach of the Unitel shareholders’ agreement. PT Ventures disputes this interpretation of the relevant provisions of the Unitel shareholders’ agreement, and we believe that the relevant provisions of the Unitel shareholders’ agreement apply only to a transfer of Unitel shares by PT Ventures itself.

The arbitral tribunal was constituted on April 14, 2016. On May 19, 2016, the arbitration proceeding against PT Ventures initiated by the other Unitel shareholders was consolidated with the arbitration initiated by PT Ventures. On October 14, 2016, PT Ventures filed its Statement of Claim in the arbitration and the Unitel shareholders presented their statement of defense and counterclaim on February 28, 2017. A hearing in the arbitration was held from February 7 to 16, 2018, where each party presented its arguments and the factual witnesses and experts from each side were heard. We intend to continue to vigorously defend these proceedings. As of the date of the hearing, PT Ventures’s financial expert assessed PT Ventures’s claim at US$ 2,988 million (as of December 2014), plus interest since December 2014.

Legal Proceedings Relating to Our Financial Restructuring

PTIF Avoidance Proceedings

On March 16, 2016, Capricorn Capital Ltd., or Capricorn, commenced actions against Oi, Oi Mobile, Oi Coop, PTIF, as well as several directors of Oi Coop and PTIF seeking the avoidance of certain loans that PTIF made to Oi Coop. In this action, Capricorn seeks to hold PTIF, Oi Coop and Oi, as well as the individual defendants, liable for damages that Capricorn has claimed that it suffered as a consequence of transactions that Capricorn alleges prejudiced its interests as holders of bonds issued by PTIF.

On March 30, 2016, Capricorn commenced interim relief proceedings (kort geding) in which Capricorn demanded an injunction preventing Oi Coop fromon-lending monies to any of the RJ Debtors for so long as Oi Coop has any outstanding obligations under its loan to PTIF. The Dutch District Court denied Capricorn’s demand for an injunction on May 2, 2016. This decision was affirmed by the Dutch Court of Appeals on July 19, 2016.

On November 14, 2017, the Dutch District Court held a hearing on Capricorn’s claims. On March 21, 2017, the Dutch District Court rendered a judgment denying Capricorn’s claims against the directors of Oi Coop and PTIF. The Court held that theno-action clause in the Trust Deed governing the bonds issued by PTIF precluded Capricorn from advancing claims against these directors. Although Oi did not appear in these proceedings, it appears the Dutch District Court also found that the right under the Trust Deed governing the bonds issued by PTIF to bring proceedings against Oi is vested exclusively in the Trustee under the Trust Deed.

Judicial Reorganization Proceedings

On June 20, 2016, Oi, together with the other RJ debtors,Debtors, filed a joint voluntary petition for judicial reorganization pursuant to Brazilian Law No. 11,101 of June 9, 2005, or the Brazilian Bankruptcy Law with the 7th Commercial Court of the Judicial District of the State Capital of Rio de Janeiro, or the RJ Court, pursuant an urgent measure approved by our board of directors.

On December 20, 2017, the RJ Plan was approved by a significant majority of creditors of each class present at thea GCM. On January 8, 2018, the RJ Court entered the Brazilian Confirmation Order, ratifying and confirming the RJ Plan, but modifying certain provisions of the RJ Plan. The Brazilian Confirmation Order was published in the Official Gazette of the State of Rio de Janeiro on February 5, 2018.2018, the Brazilian Confirmation Date.

For more information regardingDuring 2018, the restructuring of the RJ Debtor’s financial debt in accordance with the applicable terms and conditions set forth in the RJ Plan was concluded.

Extension of the Judicial Reorganization Proceedings

The Brazilian Bankruptcy Law provides that the RJ Proceedings see “Item 4. Informationand the judicial supervision of the RJ Debtors may be terminated on the Company—Our Recent History and Development—Our Judicial Reorganization Proceedings.”

Recognition Proceedings in the United States

On June 22, 2016, the U.S. Bankruptcy Court entered an order granting the provisional relief requested by the Chapter 15 Debtors in their cases that were filed on June 21, 2016 under Chapter 15second anniversary of the United States Bankruptcy Code. On July 22, 2016,Brazilian Confirmation Date if the U.S. BankruptcyRJ Court granted the U.S. Recognition Order.

On July 7, 2017, Mr. J.R. Berkenbosch,determines that all obligations provided for in his capacity as Oi Coop’s bankruptcy trustee in The Netherlands, filed with the U.S. Bankruptcy Court a motion seeking modification or termination of the U.S. Recognition Order in respect of Oi Coop and filed a competing petition for recognition of the Dutch Bankruptcy Proceeding in respect of Oi Coop as the foreign main proceeding for purposes of U.S. law.

On December 4, 2017, the U.S. Bankruptcy Court issued a written opinion, denying Mr. Berkenbosch’s motion and petition in its entirety and entered an order to that effect on December 26, 2017. On January 8, 2018, Mr. Berkenbosch filed a notice of appeal with the U.S. Bankruptcy Court indicating his intention to appeal the December 4 decision and the December 26 order of the U.S. Bankruptcy Court. On January 9, 2018, the IBC also filed a notice of appeal indicating its intention to appeal the December 4 decision and the December 26 order of the U.S. Bankruptcy Court. Neither Mr. Berkenbosch nor the IBC has sought a stay of the December 4 decision and the December 26 order of the U.S. Bankruptcy Court.

The Chapter 15 Debtors intend to seek entry of an order from the U.S. Bankruptcy Court giving full force and effect to the RJ Plan andhave been satisfied based on the Brazilian Confirmation Order in the United States and all other appropriate and necessary measures in order to implementanalysis of compliance with the RJ Plan.

For more information regarding the proceedings of the Chapter 15 Debtors before the U.S. Bankruptcy Court, see “Item 4. Information on the Company—Our Recent History and Development—Our Judicial Reorganization Proceedings—Recognition Proceedings in the United States.”

Recognition Proceedings in the United Kingdom

On June 23, 2016, the High Court of Justice of England and Wales granted the U.K. Recognition Orders. On July 28, 2016, the U.K. Recognition Order granted in respect of Oi Mobile was partially modified to lift the suspension on its rights to transfer, encumber or otherwise dispose of its assets.

For more information regarding the proceedings in the United Kingdom relating to the RJ Proceedings, see “Item 4. Information on the Company—Our Recent History and Development—Our Judicial Reorganization Proceedings—Recognition Proceedings in the United Kingdom.”

Restructuring of Our Dutch Finance Subsidiaries

On June 27, 2016, Syzygy, an affiliate of Aurelius, filed a petition for the involuntary bankruptcy of Oi Coop before the Dutch District Court, requesting that the Dutch District Court (1) declare Oi Coop in a state of bankruptcy, and (2) declare the bankruptcy of Oi Coop a main insolvency proceeding within the meaning of Article 3.1 of the European Insolvency Regulation (EC no. 1346/2000). On July 8, 2016, Loomis Sayles Strategic Income Fund also filed a petition for the involuntary bankruptcy of Oi Coop in the Dutch District Court making similar requests as those made in the Oi Coop proceeding. On July 11, 2016, a group of beneficial holders of Oi Coop bonds filed an involuntary bankruptcy petition against Oi Coop in the Dutch District Court. On July 15, 2016, another group of beneficial holders of Oi Coop bonds filed an involuntary bankruptcy petition against Oi Coop in the Dutch District Court.

On August 9, 2016 Oi Coop filed with the Dutch District Court a petition for a Dutch suspension of payments(verzoekschrift tot aanvragen surseance van betaling) proceeding, an insolvency proceeding aimed at facilitating the reorganization, rather than the liquidation, of an insolvent debtor by imposing a temporary stay against creditor actions. On August 9, 2016, the Dutch District Court granted the request of Oi Coop for the commencement of suspension of payment proceedings.

On August 22, 2016, Citicorp Trustee Company Limited, or Citicorp, in its capacity as the trustee in respect of the a series of bonds issued by PTIF, purportedly acting at the direction of the requisite majority of the holders of these bonds, filed a petition for the involuntary bankruptcy of PTIF in the Dutch District Court requesting that the Dutch District Court (1) order the bankruptcy of PTIF, and (2) declare the bankruptcy of PTIF a main insolvency proceeding within the meaning of Article 3.1 of the European Insolvency Regulation (EC no. 1346/2000)

On September 30, 2016, PTIF filed with the Dutch District Court a petition for a Dutch suspension of payments proceeding. On October 3, 2016, the Dutch District Court granted the request of PTIF for the commencement of suspension of payment proceedings.

On December 1, 2016, both Mr. Berkenbosch for Oi Coop and Mr. Groenewegen for PTIF6, 2019, we filed a petition with the Dutch DistrictRJ Court requesting that the Oi Coop suspensionjudicial supervision of payments proceedingsthe RJ Debtors not be terminated on February 5, 2020, the second anniversary of the Brazilian Confirmation Date, in order to allow us to continue to execute the RJ Plan and remain focused on our strategic transformation. Notwithstanding the conclusion of the restructuring of the RJ Debtor’s financial debt in accordance with the applicable terms and conditions set forth in the RJ Plan, we presented to the RJ Court circumstances related to the complexity inherent to the magnitude of the RJ Proceedings and the PTIF suspension of payments proceedings, respectively,ongoing reforms in the legal-regulatory environment, which we believe require additional measures yet to be withdrawn and advisingimplemented under the Dutch District Court to declare Oi Coop and PTIF bankrupt. Subsequently, on December 23, 2016, the IBCRJ Proceedings.

On February 27, 2020, we filed a petition with the Dutch DistrictRJ Court requesting that we be permitted to submit to our creditors for their consideration and deliberation at a new general creditors’ meeting a proposed amendment to the Oi Coop suspensionRJ Plan designed to achieve greater operational and financial flexibility for our company to continue with investments and the fulfillment of payments proceedingour strategic plan. At the new general creditors’ meeting, only creditors of the RJ Debtors that held credits and had voting rights at the time of the original GCM and who continued to hold an interest in the debt obligations or equity securities of the RJ Debtors on February 27, 2020 will be withdrawn and that Oi Coop be declared bankrupt. On January 4, 2017, Citicorp filed a petition with the Dutch District Court requesting that the PTIF suspension of payments proceeding be withdrawn and PTIF be declared bankrupt.entitled to vote.

On February 2, 2017, following hearings to consider these requests on January 12, 2017,March 6, 2020, the Dutch District Court rendered decisions denying each of these requests.

On February 10, 2017, the IBC and Citicorp appealed the rulings of the Dutch District Court denying their respective requests to the Dutch Court of Appeal.

On April 19, 2017, the Dutch Court of Appealsgranted the appeals of the IBC and Citicorp, overturning the Dutch District Court decisions and ordering that thesuspension of payments proceedings in respect of Oi Coop and PTIF be converted into Dutchbankruptcy proceedings. The Dutch Court ofAppeals further appointed Mr. Berkenbosch as Oi Coop’s bankruptcy trustee in theNetherlands, and Mr. Groenewegen as PTIF’s bankruptcy trustee in the Netherlands.

On July 7, 2017, upon certain appeals of the decisions of the Dutch Court of Appeals, the Dutch SupremeRJ Court issued a decision affirminggranting our request to hold a new general creditors’ meeting to deliberate on a proposed amendment to the decisionsRJ Plan. The RJ Court required that:

the RJ Debtors must submit the proposed amendment to the RJ Plan to the RJ Court on or prior to September 8, 2020; and

the new general creditors’ meeting organized by the Judicial Administrator must take place within 60 days from the date of submission of the Dutchproposed amendment to the RJ Plan to the RJ Court by the RJ Debtors.

We intend to seek to amend the RJ Plan in order to facilitate asset sales contemplated by our strategic plan, including the potential sale of Appeals.our mobile business and the proposed sales of othernon-core assets. We continue to discuss the terms of the proposed amendment with various constituencies of our company and can provide no assurances with respect to the specific terms of the proposed amendment that will be presented to the RJ Court.

Oi Coop AvoidanceANATEL Proceedings

On May 30, 2017, Mr. Berkenbosch, as Oi Coop’s bankruptcy trustee in theNetherlands, commencedAs a Dutch Pauliana action on behalfresult of the Dutch bankruptcy estatecommencement of Oi Coopthe RJ Proceedings on June 20, 2016, all outstandingnon-tax claims of ANATEL against Oithe RJ Debtors as of that date became subject to compromise under our RJ Proceedings. As of December 31, 2017, the aggregate amount of the contingencies for claims of ANATEL recognized by the RJ Court was R$9,334 million.

Under the RJ Plan, claims of ANATEL were classified as Class III claims. Under the RJ Plan, liquidated claims of ANATEL outstanding as of June 20, 2016 have been novated and Oi Mobilein calculating the recovery of ANATEL under these claims the amounts of all accrued interest included in these claims was reduced by 50% and the amounts of all late charges included in these claims was reduced by 25%. The remaining amount of these claims will be settled in 240 monthly installments, beginning on June 30, 2018, in the Dutch Districtamount of 0.160% of the outstanding claims for the first 60 monthly installments, 0.330% of the outstanding claims for the next 60 monthly installments, 0.500% of the outstanding claims for the next 60 monthly installments, 0.660% of the outstanding claims for the next 59 monthly installments, and the remainder at maturity on June 30, 2038. Beginning on July 31, 2018, the amounts of each monthly installment have been be adjusted by the SELIC variation. Payments of monthly installments will be made through the application of judicial deposits related to these claims until the balance of these judicial deposits has been exhausted and thereafter will be payable in cash inreais.

Under the RJ Plan,non-liquidated claims of ANATEL outstanding as of June 20, 2016 have been novated and ANATEL is entitled to the Default Recovery with respect to these claims.

In the event that a legal rule is adopted in Brazil that regulates an alternative manner for the settlement of the claims of ANATEL outstanding as of June 20, 2016, the RJ Debtors may adopt the new regime, observing the terms and conditions set forth in Oi’sby-laws.

Notwithstanding the above, ANATEL has challenged the treatment of its outstanding claims for fines, interest and penalties in the RJ Proceedings. Concurrently with our negotiations with our financial creditors as part of our RJ Proceedings, we engaged in negotiation and litigation with ANATEL, our largest creditor, with respect to the treatment of outstanding claims for fines, interest and penalties in the RJ Proceedings. On November 24, 2016, a hearing was held with the goal of consensually resolving ANATEL’s claims against the RJ Debtors’ as part of a mediation procedure initiated under RJ Proceedings. However, ANATEL filed an appeal against the decision which ordered the mediation, which is pending judgement.

The revised list of creditors submitted to the RJ Court seeking repaymentby the Judicial Administrator, or the Second List of and damagesCreditors, recognized claims of ANATEL in relation to several intercompany loans made by Oi Coop to Oi and Oi Mobile.the aggregate amount of approximately R$11.1 billion. On July 26,June 9, 2017 two funds that are holders of bonds issued by Oi CoopANATEL filed a requestchallenge to jointhe Second List of Creditors, objecting the inclusion of its claim. We disagree with the amount and are challenging some of the noncompliance events alleged by ANATEL, and are also challenging the fairness of the penalties, emphasizing the unreasonableness of the amount of the imposed fines in light of the alleged noncompliance events.

The inclusion of the claims of ANATEL in the RJ Debtor’s judicial reorganization plan does not require the consent of ANATEL, but instead depends on the recognition of the applicability of the RJ Proceedings to these proceedings in their capacity as creditors of Oi Coop andparties-in-interest the side of Oi and Oi Mobile.claims.

On August 16, 2017 and August 23, 2017, Oi and Oi Mobile, respectively,2016, ANATEL filed motions contesting jurisdictionan appeal against the decision of the Dutch District CourtsRJ Court which granted the processing of the RJ Proceedings, stating that the RJ Proceedings did not apply to hearANATEL’s claims. On August 29, 2017, the 8th Civil Chamber of the Rio de Janeiro State Court of Justice granted ANATEL’s appeal to maintain the name of the RJ Debtors in the databases of the credit protection agencies, but held that thepre-petition claims of Mr. Berkenbosch asserted inANATEL were not tax claims and, therefore, were subject to the RJ Proceedings. On October 20, 2017, ANATEL filed a special and an extraordinary appeals against the decision of the 8th Civil Chamber of the Rio de Janeiro State Court of Justice. Judgments on these proceedings, which motion remainsappeals by the Superior Court of Justice and the Supreme Court of Brazil are pending.

Non-Provisioned Contingencies

We are defendants in various proceedings with no legal precedent involving network expansion plans, compensation for moral and material damages, collections and bidding proceedings, intellectual property and supplementary pension plan, among others, for which we deem the risk of loss as possible and have not recorded any provisions. As of December 31, 2017 and 2016,2019, we deemed the risk of loss as possible with respect to R$28,16730,882 million and R$27,949 million, respectively, of these proceedings. This amount is based on total value of the damages being sought by the plaintiffs; however, the value of some of these claims, cannot be estimated at this time. Typically, we believe the value of individual claims to be beyond the merits of the case in question.

Dividends and Dividend Policy

The following discussion summarizes the principal provisions of the Brazilian Corporate Law, Oi’sby-laws and the RJ Plan relating to the distribution of dividends, including interest attributable to shareholders’ equity.

Dividend Policy

Oi’s dividend distribution policy has historically included the distribution of periodic dividends, based on the annual financial statements approved by Oi’s board of directors, in accordance with the Brazilian Corporate Law and as set forth in Oi’sby-laws, which provide that, in general, a minimum amount of 25% of Oi’s consolidated net profitincome for each fiscal year, as calculated and adjusted for amounts allocated to legal and other applicable reserves in accordance with the Brazilian Corporate Law, must be distributed to shareholders. We refer to this amount as the mandatory distributable amount. Oi may pay the mandatory distributable amount as dividends, interest attributable to shareholders’ equity which(which is similar to a dividend but is deductible in calculating corporate income tax obligations,and social contribution on net profits, subject to certain limitations imposed by law as described in “Item 10. Additional Information—Taxation—Brazilian Tax Considerations—Interest on Shareholders’ Equity,” share grants or redemption, capital reduction or other forms that enable the distribution of funds to shareholders.Equity”). Payment of intermediate or interim dividends is also be permitted, subject to market conditions, Oi’s then-prevailing financial condition and other factors deemed relevant by Oi’s board of directors. Oi may set off any payment of interim dividends against the amount of the mandatory distributable amount to be paid in the year in which the interim dividends are paid.

Notwithstanding the above, the RJ Plan provides for a new dividend policy that supersedes the provisions of Oi’sby-laws. Underunder Section 10.1 of the RJ Plan, Oi and the other RJ Debtors are prohibited from declaring or paying dividends, interest on shareholders’ equity or other forms of return on capital or making any other payment or distribution on or related to their shares (including any payment related to a merger or consolidation) until the sixth anniversary of the date of the Judicial Ratification of the RJ Plan, subject to the following exceptions:

distributions made between the RJ Debtors;

payments by Oi and the other RJ Debtors to dissenting shareholders, according to applicable law, carried out after the date of the Judicial Ratification of the RJ Plan; and

any distribution made in accordance with the RJ Plan.

February 5, 2024. After the sixth anniversary of the date of the Judicial Ratification of the RJ Plan,February 5, 2024, Oi and the other RJ Debtors will be permitted to declare or pay dividends, interest on shareholders’ equity or other forms of return on capital or make any other payment or distribution on or related to their shares (including any payment related to a merger or consolidation) if the ratio of Oi’s consolidated net debt (defined as Financial Credits, minus Cash Balance plus thePre-Petition Credits held by ANATEL (in each case as defined in the RJ Plan)) to EBITDA (as defined in the RJ Plan)) is less than or equal to 2 to 1. After the Capitalization of Credits Capital Increase and the Cash Capital Increase, Oi and the other RJ Debtors will be permitted to declare or make such payments if the ratio of Oi’s consolidated net debt (defined as Financial Credits, minus Cash Balance (in each case as defined in the RJ Plan)) to EBITDA (as defined in the RJ Plan) for the fiscal year ended immediately prior to any such declaration or payment is less than or equal to 2 to 1.

The restrictions of the payment of dividends and other distributions described above are subject to the following exceptions:

dividends, return on capital or other distributions made between the RJ Debtors;

payments by Oi and the other RJ Debtors to dissenting shareholders, according to applicable law, carried out after February5, 2018; and

any payment of dividends made in accordance with the RJ Plan.

There shall not be any restriction to the distribution of dividends under the RJ Plan after the full payment of the Financial Credits. The restrictions of the payment of dividends and other distributions described in this paragraph are superseded by the same exceptions described in the paragraph above.

Pursuant to Section 10.210.2.1 of the RJ Plan, if at any time any two of Standard & Poor’s, Moody’s and Fitch rate Oi as investment grade and no default occurs, the restrictions on distributions imposed by Section 10.1 of the RJ Plan will be suspended. However, if anyone of these rating agencyagencies, or both of them, subsequently cancels or downgrades Oi’s rating, then the suspended restrictions will be reinstated.

Historical Payment of Dividends

The following table sets forth theWhen Oi declares dividends, and/or interest attributable to shareholders’ equity paid to holders of Oi’s common shares and preferred shares since January 1, 2013 inreaisand in U.S. dollars translated fromreaisat the commercial market selling rate in effect as of the payment date.

      NominalReais per   US$ equivalent per 

Year

  

Payment Date

  Common
Shares
   Preferred
Shares
   Common
Shares
   Preferred
Shares
 
2013  

March 28, 2013 (1)

   5.107    5.107    2.536    2.536 
  

April 1, 2013 (2)

   0.991    0.991    0.491    0.491 
  

October 11, 2013 (3)

   3.049    3.049    1.397    1.397 

(1)Represents dividends of R$5.107(US$2.536) per common and preferred share.
(2)Represents payment for the redemption of class B and class C preferred shares issued as a bonus and distributed to shareholders of Oi’s common and preferred shares in the total amount of R$0.991(US$0.491) per common and preferred share.
(3)Represents dividends of R$3.049 (US$1.397) per common and preferred share.

The mandatory distributable amount of dividends and interest attributable to shareholders’ equity is recognized as a provision at theyear-end. Any proposed dividends above the mandatory distributable amount are only recognized when duly declared.

Any holder of record of shares at the time that a dividend is declared by Oi is entitled to receive dividends. Pursuant to the Brazilian Corporate Law, Oi is generally required to pay dividendsthem within 60 days afterof declaring them, unless the shareholders’ resolution establishes another payment date, which, indate. In any case,event, if Oi declares dividends, Oi must occur prior topay them by the end of the fiscal year infor which the dividend isthey are declared.

Distributions Under Article 9 of Law No. 9,249/95 and Oi’sby-laws, Oi also may pay interest attributable to shareholders’ equity as an alternative form of dividends in any year are made:

first, to the holders of preferred shares, up to the greaternon-cumulative amount of: (1) 6.0% per year of the amount resulting from Oi’s share capital divided by the numberupon approval of Oi’s total issued shares, or (2) 3.0% per yearboard of the book value of Oi’s shareholders’ equity divided by the number of Oi’s total issued shares, or the Minimum Preferred Dividend;

directors.

then, to the holders of common shares, until the amount distributed in respect of each common share is equal to the amount distributed in respect of each preferred share; and

thereafter, to the common and preferred shareholders on apro rata basis.

Under the Brazilian Corporate Law, if the Minimum Preferred Dividend is not paid for a period of three years, holders of preferred shares are entitled to full voting rights. As a result of Oi’s failure to pay the Minimum Preferred Dividend for 2014, 2015 and 2016, holders of Oi’s preferred shares obtained full voting rights on April 28, 2017, the date that our annual shareholders’ meeting approved our financial statements for fiscal year 2016.

Shareholders have three years to claim dividend distributions made with respect to their shares, as from the date that the distribution was approved, after which any unclaimed dividend distributions legally revert to Oi. Oi is not required to readjust any amounts of any dividends to be distributed by the inflation rates that occurred during the period counted as of the date of declaration of the dividend until its payment date.

Because Oi’s shares are issued in book-entry form, dividends with respect to any share are automatically credited to the account holding such share. Shareholders who are not residents of Brazil must register with the Brazilian Central Bank in order to receivefor dividends, sales proceeds or other amounts with respect to their shares to be eligible to be remitted outside of Brazil.

The commonCommon Shares and preferred sharesPreferred Shares underlying Oi’sour ADSs are held in Brazil by the depositary, which has registered with the Brazilian Central Bank as the registered owner of Oi’s commonsuch Common Shares and preferred shares.Preferred Shares. Payments of cash dividends and distributions, if any, will be made in Brazilian currency to the depositary. The depositary will then convert such proceeds into dollars and will cause such dollars to be distributed to holders of Oi’sour ADSs. As with other types of remittances from Brazil, the Brazilian government may impose temporary restrictions on remittances to foreign investors of the proceeds of their investments in Brazil, as it did for approximately six months in 1989 and early 1999, and on the conversion of Brazilian currency into foreign currencies, which could hinder or prevent the depositary from converting dividends into U.S. dollars and remitting these U.S. dollars abroad. See “Item 3. Key Information—Risk Factors—Risks Relating to Oi’sthe Common Shares, Preferred Shares and ADSs.”

Distributions of dividends, including interest attributable to shareholders’ equity, in any year are made:

first, to the holders of Preferred Shares, up to the greaternon-cumulative amount of: (1) 6.0% per year of the amount resulting from Oi’s share capital divided by the number of Oi’s total issued shares, or (2) 3.0% per year of the book value of Oi’s shareholders’ equity divided by the number of Oi’s total issued shares, or the Minimum Preferred Dividend;

then, to the holders of Common Shares, until the amount distributed in respect of each Common Share is equal to the amount distributed in respect of each Preferred Share; and

thereafter, to the holders of Common Shares and Preferred Shares on apro rata basis.

Under Oi’sby-laws, if the Minimum Preferred Dividend is not paid for a period of three years, holders of Preferred Shares are entitled to full voting rights. As a result of Oi’s failure to pay the Minimum Preferred Dividend for 2014, 2015 and 2016, holders of Oi’s Preferred Shares obtained full voting rights on April 28, 2017, the date that Oi’s annual shareholders’ meeting approved our financial statements for fiscal year 2016.

Historical Payment of Dividends

Oi has not paid any dividends and/or interest attributable to shareholders’ equity since January 1, 2014.

Taxation of Dividends

Under the current Brazilian tax law, dividends paid to persons who are not Brazilian residents, including holders of ADSs, are not subject to Brazilian withholding tax, except for dividends declared based on profits generated prior to December 31, 1995, which may be subject to Brazilian withholding income tax at varying tax rates. Any payment of interest attributable to shareholders’ equity to holders of Oi’s common shares or preferred sharesCommon Shares, Preferred Shares or ADSs, whether or not they are Brazilian residents, is subject to Brazilian withholding tax at the rate of 15%, except that a 25% withholding tax rate applies if the recipient is domiciled in a resident of a “tax haven” jurisdiction for this purpose.Favorable Tax Jurisdiction. For information regarding Brazilian tax implications of dividends and interest attributable to shareholders’ equity, see “Item 10. Additional Information—Taxation—Brazilian Tax Considerations.”

Holders of Oi’s commons shares, preferred sharesCommon Shares, Preferred Shares or ADSs may also be subject to U.S. federal income taxation on dividends and interest attributable to shareholders’ equity. For more information on the U.S. federal income tax implications of dividends and interest attributable to shareholders’ equity, see “Item 10. Additional Information—Taxation—U.S. Federal Income Tax Considerations.”

Significant Changes

Other than as disclosed in this annual report, no significant change has occurred since the date of the audited consolidated financial statements included in this annual report.

ITEM 9.

THE OFFER AND LISTING

Markets for Oi’s Equity Securities

The principal trading market for Oi’s common sharesCommon Shares and preferred sharesPreferred Shares is the B3, where they are traded under the symbols “OIBR3” and “OIBR4,” respectively. Oi’s common shares and preferred shares began trading on the B3 on July 10, 1992. On November 16, 2001, Oi’s PreferredCommon ADSs began tradingtrade on the NYSE under the symbol “BTM.“OIBR.C.On November 17, 2009, Oi’s Common ADSs began trading on the NYSE under the symbol “BTMC.” On April 9, 2012, the trading symbols for Oi’s Preferred ADSs and Common ADSs on the NYSE were changed to “OIBR” and “OIBR.C,” respectively.

On June 21, 2016, the NYSE determined that Oi’s Preferred ADSs should be suspended immediately from trading and commenced procedures to remove Oi’s Preferred ADSs from listing and registration on the NYSE based on the “abnormally low” trading price of the Preferred ADSs. On June 23, 2016, theThe OTC Markets Group, Inc. began publishingpublishes quotations for Oi’s Preferred ADS in the “pink sheets” under the trading symbol OIBRQ. On July 6, 2016, the NYSE filed a Notification of Removal from Listing and/or Registration under Section 12(b) of the Securities Exchange Act of 1934 with the SEC with respect to Oi’s Preferred ADSs and the Preferred ADSs were removed from listing and registration on the Exchange on July 18, 2016. Oi’s Common ADSs continue to be listed and registered on the NYSE.

On May 17, 2017, the NYSE provided a notice to Oi stating that Oi was not in compliance with the NYSE’s continued listing requirements under the timely filing criteria established in Section 802.01E of the NYSE Listed Company Manual. The NYSE decided not to delist Oi’s Common ADSs as a result of thisnon-compliance and granted an initialsix-month extension for Oi to comply with such continued listing requirements. On November 21, 2017, the NYSE granted an additionalsix-month cure period for satisfying the continued listing requirements, which will expire on May 17, 2018. Oi has been in contact with the NYSE regularly. As a result of the filing of this annual report, Oi believes it has cured the delinquency and is in compliance with the NYSE continued listing requirements.

Oi has registered its Common ADSs and Preferred ADSs with the SEC pursuant to the Exchange Act. On December 31, 2017, there were 16.472.915 Common ADSs, representing 82.364.575 common shares, or 15.85% of Oi’s outstanding common shares, and 43.337.848 Preferred ADSs outstanding, representing 43.337.848 preferred shares, or 27.80% of Oi’s outstanding preferred shares.

Price History of Oi’s Common Shares, Preferred Shares and the ADSs

The tables below set forth the high and low closing sales prices and the approximate average daily trading volume for Oi’s common shares and preferred shares on the B3 and the high and low closing sales prices and the approximate average daily trading volume for the Common ADSs and the Preferred ADSs on the NYSE for the periods indicated.

   B3   NYSE 
   Reais per Common Share(1)   U.S. dollars per Common ADS(1) 
   Closing Price per
Common Share
   Average
Daily Trading Volume
(thousands of shares)
   Closing Price per
Common ADS
   Average Daily
Trading Volume

(thousands of
Common ADSs)
 
  High   Low     High   Low   
   (inreais)       (in U.S. dollars)     

2013

   101.70    35.40    169.7    251.5    75.0    1.9 

2014

   48.80    9.15    467.8    101.5    16.6    36.3 

2015

   9.12    2.06    1,060.9    16.4    2.5    57.7 

2016

   4.20    0.80    5,236.0    6.1    1.1    178.3 

2017

   6.06    2.62    1,973.5    9.49    3.94    61.4 
            

2016

            

First Quarter

   2.55    1.05    3,587.2    3.60    1.40    180.5 

Second Quarter

   1.97    0.80    5,017.4    3.18    1.06    330.6 

Third Quarter

   4.20    2.00    4,811.5    6.10    3.25    153.7 

Fourth Quarter

   3.81    2.23    1,632.2    5.88    3.25    46.7 

2017

            

First Quarter

   5.42    2.62    2,533.6    8.48    3.94    64.7 

Second Quarter

   4.65    3.59    978.9    7.24    5.27    112.3 

Third Quarter

   5.10    4.00    1,218.0    8.09    6.20    36.7 

Fourth Quarter

   6.06    3.38    3,232.5    9.49    5.00    32.3 

   B3   NYSE 
   Reais per Common Share(1)   U.S. dollars per Common ADS(1) 
   Closing Price per
Common Share
   Average
Daily Trading Volume
(thousands of shares)
   Closing Price per
Common ADS
   Average Daily
Trading Volume

(thousands of
Common ADSs)
 
  High   Low     High   Low   
   (inreais)       (in U.S. dollars)     

Most Recent Six Months

            

November 2017

   5.30    4.36    1,398.3    8.47    6.60    19.4 

December 2017

   4.89    3.38    5,724.1    7.29    5.00    48.6 

January 2018

   3.80    3.29    5,580.3    6.40    5.09    112.1 

February 2018

   4.04    3.19    6,459.6    6.22    4.85    96.8 

March 2018

   4.50    3.70    5,282.9    6.88    5.43    113.5 

April 2018

   4.04    3.70    3,511.4    5.98    5.36    204.1 

May 2018 (2)

   3.96    3.79    2,410.8    5.70    5.25    279.1 

(1)Adjusted to reflect the reverse split of all of Oi’s issued common shares into one common share for each 10 issued common shares that became effective on December 22, 2014 and change in the ratio applicable to Oi’s Common ADSs as a result of which each Common ADS which formerly represented one common share has represented five common shares since February 1, 2016.
(2)Through May 10, 2018.
Source:Quantum Finance/IPREO

   B3   NYSE/OTC MARKET 
   Reais per Preferred Share(1)(2)   U.S. dollars per Preferred ADS(2) 
   Closing Price per
Preferred Share
   Average
Daily Trading Volume
(thousands of shares)
   Closing Price per
Preferred ADS
   Average Daily
Trading Volume

(thousands of
Preferred ADSs)
 
  High   Low     High   Low   
   (inreais)       (in U.S. dollars)     

2013

   91.70    33.40    1,009.0    44.20    14.60    389.7 

2014

   44.20    8.61    3,692.3    18.80    3.17    1,263.4 

2015

   8.43    1.30    4,608.5    3.15    0.34    2,327.2 

2016(3)

   3.47    0.80    8,047.5    0.92    0.17    —   

2017

   5.10    2.26    4,152.6    1.55    0.65    —   
            

2016

            

First Quarter

   1.89    1.15    3,258.9    0.45    0.26    413.1 

Second Quarter(4)

   1.80    0.80    2,860.8    0.45    0.17    292.5 

Third Quarter

   3.47    1.32    13,367.3    0.91    0.37    —   

Fourth Quarter

   2.90    2.09    4,705.9    0.92    0.59    —   

2017

            

First Quarter

   4.80    2.26    6,839.0    1.48    0.65    —   

Second Quarter

   3.91    2.98    2,120.9    1.24    0.88    —   

Third Quarter

   3.72    3.16    1,970.5    1.14    0.95    —   

Fourth Quarter

   5.10    3.05    5,797.2    1.55    0.92    —   

   B3   NYSE/OTC MARKET 
   Reais per Preferred Share(1)(2)   U.S. dollars per Preferred ADS(2) 
   Closing Price per
Preferred Share
   Average
Daily Trading Volume
(thousands of shares)
   Closing Price per
Preferred ADS
   Average Daily
Trading Volume

(thousands of
Preferred ADSs)
 
  High   Low     High   Low   
   (inreais)       (in U.S. dollars)     

Most Recent Six Months

            

November 2017

   4.42    3.86    4,833.6    1.30    1.08    —   

December 2017

   4.17    3.05    7,544.2    1.21    0.92    —   

January 2018

   3.70    3.29    2,384.3    1.11    0.96    —   

February 2018

   3.80    3.32    1,551.7    1.10    0.96    —   

March 2018

   3.92    3.39    1,472.6    1.16    0.97    —   

April 2018

   3.53    3.24    1,562.6    1.03    0.90    —   

May 2018 (5)

   3.39    3.24    1,166.7    1.00    0.90    —   

(1)Adjusted to reflect the reverse split of all of Oi’s issued preferred shares into one preferred share for each 10 issued preferred shares that became effective on December 22, 2014.
(2)Adjusted to reflect change of ratio from three preferred shares per Preferred ADS to one preferred share per Preferred ADS effective as of August 15, 2012.
(3)NYSE/OTC Market prices and volumes represent (1) the closing prices reported by (a) the NYSE from January 1, 2016 through June 21, 2016, the date on which trading of Oi’s Preferred ADSs was suspended by the NYSE, and (b) the OTC Markets Group, Inc. from June 23, 2016, the date on which quotation reporting for Oi’s Preferred ADSs commenced on the “pink sheets” of the OTC Markets Group, Inc., through December 31, 2016, and (2) the average of (a) the volumes reported by the NYSE from January 1, 2016 through June 21, 2016, and (b) the volumes reported by OTC Markets Group, Inc. from June 23, 2016 through December 31, 2016.
(4)NYSE/OTC Market prices and volumes represent (1) the closing prices reported by (a) the NYSE from March 31, 2016 through June 21, 2016, the date on which trading of Oi’s Preferred ADSs was suspended by the NYSE, and (b) the OTC Markets Group, Inc. from June 23, 2016, the date on which quotation reporting for Oi’s Preferred ADSs commenced on the “pink sheets” of the OTC Markets Group, Inc., through June 30, 2016, and (2) the average of (a) the volumes reported by the NYSE from March 31, 2016 through June 21, 2016, and (b) the volumes reported by OTC Markets Group, Inc. from June 23, 2016 through June 30, 2016.
(5)Through May10, 2018.

Source: Quantum Finance/IPREO

On May 10, 2018, the closing sales price of:

Oi’s common shares on the B3 was R$3.79 per common share;

Oi’s Common ADSs on the NYSE was US$5.29 per Common ADS;

Oi’s preferred shares on the B3 was R$3.24 per preferred share; and

Oi’s Preferred ADSs in the “pink sheets” as reported by the OTC Markets Group, Inc. was US$0.90 per Preferred ADS.

Regulation of Brazilian Securities Markets

The Brazilian securities markets are regulated by the CVM, which has regulatory authority over the stock exchanges and the securities markets generally, the National Monetary Council and the Brazilian Central Bank, which has, among other powers, licensing authority over brokerage firms and which regulates foreign investment and foreign exchange transactions. The Brazilian securities markets are governed by (1) Law No. 6,385, as amended and supplemented, which is the principal law governing the Brazilian securities markets, (2) the Brazilian Corporate Law, and (3) the regulations issued by the CVM, the National Monetary Council and the Brazilian Central Bank.

These laws and regulations provide for, among other things, disclosure requirements applicable to issuers of publicly traded securities, restrictions on insider trading (including criminal sanctions under the Brazilian Penal Code) and price manipulation, protection of minority shareholders and disclosure of transactions in a company’s securities by its insiders, including directors, officers and major shareholders. They also provide for the licensing and oversight of brokerage firms and the governance of Brazilian stock exchanges.

However, the Brazilian securities markets are not as highly regulated or supervised as U.S. securities markets or securities markets in some other jurisdictions. In addition, rules and policies against self-dealing or for preserving shareholder interests may be less well-defined and enforced in Brazil than in the United States, which may put holders of Oi’s preferred sharesCommon Shares and theCommon ADSs at a disadvantage. Finally, corporate disclosures also may be less complete than for public companies in the United States and certain other jurisdictions.

Under the Brazilian Corporate Law, a company is either publicly held (companhia aberta), as Oi is, or privately held (companhia fechada). All publicly held companies are registered with the CVM and are subject to reporting and regulatory requirements. A company registered with CVM may have its securities traded either on the B3 or in the Brazilianover-the-counter market. Shares of companies, such as Oi, that are listed on the B3 may not simultaneously trade on the Brazilianover-the-counter market. The shares of a publicly held company may also be traded privately, subject to certain limitations.

The Brazilianover-the-counter market consists of direct trades between individuals in which a financial institution registered with the CVM serves as intermediary. No special application, other than registration with the CVM, is necessary for securities of a public company to be traded in this market. The CVM requires that it be given notice of all trades carried out in the Brazilianover-the-counter market by the respective intermediaries.

Brazilian regulations also require that any person or group of persons representing the same interest that has directly or indirectly carried out a material transaction or set of transactions by which the equity interest held by such person or group of persons surpasses or falls below the thresholds of 5%, or any 5% multiple thereof, of a type or class of shares of a publicly traded company must provide such publicly traded company with information on such transaction and its purpose, and such company must transmit this information to the CVM. If this acquisition causes a change in the control of the company or in the administrative structure of the company, or if this acquisition triggers the obligation to make a public offering in accordance with CVM Instruction No. 361, as amended, then the acquirer must disclose this information to the applicable stock exchanges and the same means of communication usually adopted by the company.

Trading on the B3

Overview of the B3

In 2000, the São Paulo Stock Exchange (Bolsa de Valores de São Paulo S.A. – BVSP), or the BOVESPA was reorganized through the execution of memoranda of understanding by the Brazilian stock exchanges. Following this reorganization, the BOVESPA was anon-profit entity owned by its member brokerage firms and trading on the BOVESPA was limited to these member brokerage firms and a limited number of authorized nonmembers. Under the memoranda, all securities are now traded only on the BOVESPA, with the exception of electronically traded public debt securities and privatization auctions, which are traded on the Rio de Janeiro Stock Exchange.

In August 2007, the BOVESPA underwent a corporate restructuring that resulted in the creation of BOVESPA Holding S.A., a public corporation, whose wholly-owned subsidiaries were (1) the BOVESPA, which is responsible for the operations of the stock exchange and the organizedover-the-counter markets, and (2) the Brazilian Settlement and Custodial Company (Companhia Brasileira de Liquidação e Custódia), or CBLC, which is responsible for settlement, clearing and depositary services. In the corporate restructuring, all holders of membership certificates of the BOVESPA and of shares of CBLC became shareholders of BOVESPA Holding S.A. As a result of the corporate restructuring, access to the trading and other services rendered by the BOVESPA is not conditioned on stock ownership in BOVESPA Holding S.A.

In May 2008, the BOVESPA merged with the Commodities and Futures Exchange (Bolsa de Mercadorias & Futuros) to form the BM&FBOVESPA. In November 2008, the CBLC merged with the BM&FBOVESPA. As a result, the BM&FBOVESPA now performs its own settlement, clearing and depositary services. In March 2017, BM&FBOVESPA merged with Cetip S.A. – Mercados Organizados, a settlement and clearing house in Brazil to form the B3 S.A. – Brasil, Bolsa, Balcão.

Trading and Settlement

Trading of equity securities on the B3 is conducted through an electronic trading system called Megabolsa every business day, typically from 10:00 a.m. to 5:00 p.m., São Paulo time. During certain months, however, to account for daylight saving time in Brazil and more closely align with trading hours in the United States, trading hours on the B3 are extended by one hour to 6:00 p.m., São Paulo time. When trading ends at 5:00 p.m. São Paulo time, trading of equity securities on the B3 is also conducted after market between 5:25 p.m. and 6:00 p.m., São Paulo time, in an after-market system connected to both traditional brokerage firms and brokerage firms operating on the internet. This after-market trading is subject to regulatory limits on price volatility of securities and on the volume of shares traded by investors operating on the internet. When trading ends at 5:00 p.m. São Paulo time, there is no after marketafter-market trading.

Since March 2003, market making activities have been allowed on the B3. As of the date of this annual report Credit Suisse (Brasil) S.A. Corretora de Títulos e Valores Mobiliários acts as market maker of Oi’s common sharesthe Common Shares and preferred sharesPreferred Shares on the B3. Trading in securities listed on the B3 may be effected off the exchange in the unorganizedover-the-counter market under certain circumstances, although such trading is very limited.

The trading of securities of a company on the B3 is automatically suspended when a Company announces a material event. It is also recommended that the company simultaneously make a request to suspend trading in any international stock exchange in which its securities are traded. The CVM and the B3 have discretionary authority to suspend trading in shares of a particular issuer, based on or due to a belief that, among other reasons, a company has provided inadequate information regarding a material event or has provided inadequate responses to inquiries by the CVM or the B3.

In order to reduce volatility, the B3 has adopted a “circuit breaker” mechanism under which trading sessions may be suspended for a period of 30 minutes or one hour whenever the Ibovespa index falls 10% or 15%, respectively, compared to the closing of the previous trading session. Also, if after the reopening of the market the Ibovespa falls 20% compared to the closing of the previous day, the operations are suspended for a certain period to be defined by the B3. This mechanism is not applied in the last half hour of the trading session.

Settlement of transactions on the B3 is effected threetwo business days after the trade date, without adjustment of the purchase price for inflation. Delivery of and payment for shares is made through the facilities of the clearing and settlement chamber of the B3. The seller is ordinarily required to deliver shares to the clearing and settlement chamber of the B3 on the second business day following the trade date.

Market Size

Although the Brazilian equity market is Latin America’s largest in terms of market capitalization, it is smaller, more volatile and less liquid than the major U.S. and European securities markets. Moreover, the B3 is significantly less liquid than the NYSE or other major exchanges in the world.

As of December 31, 2017, the aggregate market capitalization of all companies listed on the B3 was equivalent to approximately R$3.2 trillion (US$955.6 billion) and the 10 largest companies listed on the B3 represented approximately 53% of the total market capitalization of all listed companies. By comparison, as of December 31, 2017, the aggregate market capitalization of the companies (including U.S. andnon-U.S. companies) listed on the NYSE was approximately US$22.1 trillion. The average daily trading volume of the B3 and the NYSE for 2017 was approximately R$8.7 billion (US$2.6 billion) and US$58.2 billion, respectively.

Although any of the outstanding shares of a listed company may trade on the B3, in most cases fewer than half of the listed shares are actually available for trading by the public, the remainder being held by small groups of controlling persons, one principal shareholder or governmental entities that rarely trade their shares. For this reason, data showing the total market capitalization of the B3 tends to overstate the liquidity of the Brazilian equity market. The relative volatility and illiquidity of the Brazilian equity markets may substantially limit your ability to sell Oi’s common shares or preferred shares at the time and price you desire and, as a result, could negatively impact the market price of these securities.

Regulation of Foreign Investments

Trading on the B3 by a holder not deemed to be domiciled in Brazil for Brazilian tax and regulatory purposes, or anon-BrazilianNon-Brazilian holder,Holder, is subject to certain limitations under Brazilian foreign investment regulations. With limited exceptions,non-BrazilianNon-Brazilian holdersHolder may trade on the B3 only in accordance with the requirements of Annex I of Resolution No. 4,373 of the National Monetary Council. Annex I of Resolution No. 4,373 requires that securities held bynon-BrazilianNon-Brazilian holdersHolders be registered, maintained in the custody of, or maintained in deposit accounts with, financial institutions that are authorized by the Brazilian Central Bank and the CVM, as applicable. Subject to limited exceptions provided in the CVM regulation or previous CVM authorization, Annex I of Resolution No. 4,373 requiresnon-BrazilianNon-Brazilian holdersHolders (1) to restrict their securities trading to transactions on the B3 or qualifiedover-the-counter markets; and (2) to not transfer the ownership of investments made under Annex I of Resolution No. 4,373 through private transactions. See “Item 10. Additional Information—Exchange Controls—Annex I of Resolution No. 4,373”4,373,” and “Item 10. Additional Information—Exchange Controls—Annex II of Resolution No. 4,373 – ADSs” for further information about Resolution No. 4,373, and “Item 10. Additional Information—Taxation—Brazilian Tax Considerations—Taxation of Gains” for a description of certain tax benefits extended tonon-BrazilianNon-Brazilian holdersHolders who qualify under Resolution No. 4,373.

B3 Corporate Governance Standards

In December 2000, the B3 introduced three special listing segments:

 

Level 1 of Differentiated Corporate Governance Practices;

 

Level 2 of Differentiated Corporate Governance Practices; and

 

  

TheNovo Mercado (New Market).

These special listing segments were designed for the trading of shares issued by companies that voluntarily undertake to abide by corporate governance practices and disclosure requirements in addition to those already required by Brazilian law. The inclusion of a company in any of the special listing segments requires adherence to a series of corporate governance rules. These rules were designed to increase shareholders’ rights and enhance the quality of information provided to shareholders.

Oi’s shares joined Level 1 of Differentiated Corporate Governance Practices on December 14, 2012. As a Level 1 company, Oi must, among other things:

 

ensure that shares representing 25% of its total share capital are effectively available for trading;

 

adopt offering procedures that favor widespread ownership of shares whenever Oi makes a public offering;

 

comply with minimum quarterly disclosure standards, including issuing consolidated financial information, a cash flow statement, and special audit revisions on a quarterly basis;

 

follow stricter disclosure policies with respect to contracts with related parties, material contracts and transactions involving its securities made by its controlling shareholders, if any, directors or executive officers;

make a schedule of corporate events available to its shareholders; and

 

hold public meetings with analysts and investors at least annually.

Pursuant to the regulations of the B3, the members of Oi’s board of directors and board of executive officers are personally liable for its compliance with the rules and regulations of the B3’s Level 1 Listing Segment.

Moreover, in September 2015, Oi amended its bylawsby-laws in order to comply with the rules of theNovo Mercado segment of the B3 even though Oi has not formally joined this special listing segment. These amendments include the requirement that at least 20% of the members of Oi’s board of directors be independent members as defined in the listing regulations of theNovo Mercado and Article 141, paragraphs 4 and 5 of the Brazilian Corporate Law.

 

ITEM 10.

ADDITIONAL INFORMATION

Description of Oi’sBy-laws

The following is a summary of the material provisions of Oi’sby-laws and of the Brazilian Corporate Law. In Brazil, a company’sby-laws (estatuto social) are the principal governing document of a corporation (sociedade anônima). This summary also includes relevant provisions of the RJ Plan. In case of a conflict and/or discrepancy between the RJ Plan and Oi’sby-laws’ rules, the RJ Plan shall prevail.

General

Oi’s registered name is Oi S.A. – In Judicial Reorganization, and its registered office is located in the City of Rio de Janeiro, State of Rio de Janeiro, Brazil. Oi’s registration number with the Board of Trade of the State of Rio de Janeiro isNo. 33.3.0029520-8. Oi has been duly registered with the CVM under No. 11312 since March 27, 1980. Oi’s headquarters are located in City of Rio de Janeiro, State of Rio de Janeiro, Brazil. Oi has a perpetual existence.

As of December 31, 20172019 and May 10, 2018,April 24, 2020, Oi had outstanding share capital of R$21,438,374,154.00,32,538,937,370.00, comprised of 825,760,9025,954,205,001 total shares, consisting of 668,033,6615,796,477,760 issued common sharesCommon Shares and 157,727,241 issued preferred shares,Preferred Shares, including 148,282,000 common shares30,595 Common Shares and 1,811,755 preferred sharesPreferred Shares held in treasury. All of Oi’s outstanding share capital is fully paid. All of Oi’s shares are without par value. Under the Brazilian Corporate Law, the aggregate number of Oi’snon-voting and limited voting preferred shares may not exceedtwo-thirds of Oi’s total outstanding share capital. In addition, Oi’s board of directors may increase Oi’s share capital to a number of common sharesCommon Shares equivalent to R$34,038,701,741.49,38,038,701,741.49, provided that no preferred sharesPreferred Shares are issued by Oi in public or private subscriptions.

On March 5, 2018, Oi’s board of directors approved the Capitalization of Credits Capital Increase provided under Sections 4.3.3.2 and 4.3.3.5 of the RJ Plan, pursuant to which Oi will issue and distribute between 1,039,868,479 and 1,756,054,163 common shares of Oi, at a price of R$7.00 per share, resulting in an aggregate capital increase between R$7,279,079,353.00 and R$12,292,379,141.00. The Capitalization of Credits Capital Increase is subject to certain conditions precedent, in accordance with Section 4.3.3.5 of the RJ Plan, and must be completed by July 31, 2018.

Section 6.1 of the RJ Plan provides that following the completion of the Capitalization of Credits Capital Increase, Oi must complete the Cash Capital Increase, pursuant to which Oi must increase its share capital by R$4.0 billion, in order to ensure that it has the funds necessary to complete the capital expenditures necessary to modernize its infrastructure and implement the business plan provided under Section 6 of the RJ Plan. The Cash Capital Increase is subject to certain conditions precedent, in accordance with the Commitment Agreement, and must be completed as soon as possible following the completion of the Capitalization of Credits Capital Increase and, in any event, by no later than February 28, 2019.

Section 5.3 of the RJ Plan also allows Oi to raise up to R$2.5 billion in additional funds during thetwo-year period beginning on the Brazilian Confirmation Date, which occurred on February 5, 2018, including through additional capital increases. Any such additional capital increases must comply with the terms of the RJ Plan and Oi’sby-laws.

Corporate Purposes

Under Article 2 of Oi’sby-laws, Oi’s corporate purposes are:

 

to offer telecommunications services and all activities required or useful for the operation of these services, in conformity with its concessions, authorizations and permits;

 

to participate in the capital of other companies;

 

to organize wholly-owned subsidiaries for the performance of activities that are consistent with its corporate purposes and recommended to be decentralized;

 

to import, or promote the importation of, goods and services that are necessary to the performance of activities consistent with its corporate purposes;

 

to provide technical assistance services to other telecommunications companies engaged in activities of common interest;

to perform study and research activities aimed at the development of the telecommunications sector;

 

to enter into contracts and agreements with other telecommunications companies or other persons or entities to assure the operations of its services, with no loss of its attributions and responsibilities; and

 

to perform other activities related to the above corporate purposes.

Board of Directors

Oi’sby-laws provide for a board of directors of up to 11 members and an equal number ofwith no alternate members. During periods of absence or temporary unavailability ofMembers who are absent at meetings will be entitled to appoint a regular member of Oi’s board of directors,substitute among the corresponding alternate member substitutes for the absent or unavailable regular member.present members to vote in their stead. Under Oi’sby-laws, any matters subject to the approval of Oi’s board of directors can be approved only by a majority of votes of the members of Oi’s board of directors. In the event of a tie, the chairman of the board of directors shall cast the deciding vote. Under Oi’sby-laws, Oi’s board of directors may only deliberate if a majority of its members are present at a duly convened meeting.

Pursuant to Section 9.2Oi’s board of the RJ Plan,, as from the date of the approval of the RJ Plan on December 20, 2017, Oi has had a Transitional Board composed of the members set forth in Exhibit 9.2 of the RJ Plan in order to execute the measures provided for in the RJ Plan and taking in consideration the several interests involved in the scope of the judicial reorganization. Members of the Transitional Board do not have alternates and may not be removed until the New Board is elected by a general shareholders’ meeting that is required to be held within 45 business days following the conclusion of the Capitalization of Credits Capital Increase, as set forth in Section 9.3 of the RJ Plan. The Transitional Board shall call this general shareholders’ meeting within five business days following the conclusion of the Capitalization of Credits Capital Increase. For more information about the Transitional Board and its members, see “Item 6. Directors, Senior Management and Employees—Board of Directors.”

The Transitional Boarddirectors is presided over by the chairman of the Transitional Board,board of directors and, in his or her absence, on an interim basis, by the vice-chairman of the Transitional Board. In accordance with Oi’sby-laws, decisionsboard of the Transitional Board require a quorum of a majority of the directors and, are takenin his or her absence, on an interim basis, by a majority vote of those directors present. A director may not cast votes with respect to matters in which he has a conflicting interest. In the event of a tie,another member appointed by the chairman ofor, if no such member has been appointed, by another member appointed by the Transitional Board shall cast the deciding vote. In additionother members in attendance. Pursuant to their ordinary course functions provided under Oi’sby-laws, the chairman and vice-chairman of Oi’s board of directors are elected by the members of the Transitional Board must overseeOi’s board of directors during their first meeting following their election. Oi’sby-laws provide that the executionpositions of chairman of Oi’s board of directors and Oi’s chief executive officer or principal executive may not be held by the same person.

The following paragraphs describe the material provisions of Oi’sby-laws and of the terms ofBrazilian Corporate Law that apply to the RJ Plan.

All prior members or alternates of the Board of Directors who were not designated as members of the Transitional Board of Directors pursuant to Section 9.2 of the Plan have been suspended from their duties, including as members of Oi’s advisory committees,board of directors.

Election of Directors

The members of Oi’s board of directors are elected at general meetings of shareholders for concurrenttwo-year terms and therefore cannot participateare eligible for reelection.

Generally, members of Oi’s board of directors are subject to removal at any time with or without cause at a general meeting of shareholders. The RJ Plan, however, provides certain corporate governance rules that apply to Oi’s board of directors during the Transitional Board of Directors. These members and alternates (a) shall be formally replaced by operationeffectiveness of the RJ Plan, aftersuperseding the investitureprovisions of the New BoardOi’sby-laws. As provided in accordance with the RJ Plan, and the applicable legislation in Brazil, or (b) shall be removed due tountil the expiration of their termsthe term of office, whichever occurs first.

Pursuant to Section 9.3Oi’s current board of the RJ Plan, the New Boarddirectors, which will be composed of 11 members and no alternate members, all of whom must be independent as defined in Oi’sby-laws, provided that one such member shall be Mr. Eleazar de Carvalho Filho (see “Item 6. Directors, Senior Management and Employees—Board of Directors—Directors—Eleazar de Carvalho Filho”). Theoccur on September 17, 2020, the members of the New Board will be chosen by the Transitional Board and will serve for a termOi’s board of two years. The members of the New Boarddirectors may not be removed from office, except due to gross mistake, willful misconduct, gross negligence, abuse of term of office or violation of fiduciary duties in accordance with applicable law. Following the expiration of the term of the New Board,Oi’s current board of directors, the election of subsequent boards of directors will follow the rules established by Oi’sby-laws and the Brazilian Corporate Law.

The following paragraphs describe the material provisions of Oi’sby-laws and of the Brazilian Corporate Law that will apply to the members of Oi’s board of directors that are elected following the expiration of the New Board’stwo-year term pursuant to the RJ Plan.

Election of Directors

The members of Oi’s board of directors are elected at general meetings of shareholders for concurrenttwo-year terms. The tenure of the members of the board of directors and board of executive officers will beis conditioned on such members signing a Term of Consent (Termo de Anuência dos Administradores) in accordance with the Level 1 Corporate Governance Listing Segment of the B3 and complying with applicable legal requirements.

Qualification of Directors

There is no minimum share ownership or citizenship or residency requirement to qualify for membership on Oi’s board of directors. Oi’sby-laws do not require the members of its board of directors to be residents of Brazil. The Brazilian Corporate Law requires each of Oi’s executive officers to be residents of Brazil. The tenure of the members of the board of directors will be conditioned on the appointment of a representative who resides in Brazil, with powers to receive service of process in proceedings initiated against such member based on the corporate legislation, by means of apower-of-attorney with a validity term of at least three years after the end of thesuch member’s term of office. Pursuant to Oi’sby-laws, Oi’s directors may not (1) hold positions, particularly positions in advisory, management or audit committees, of companies that compete with Oi or its subsidiaries, and (2) may not have conflicts of interest with Oi or its subsidiaries.

Pursuant to Oi’sby-laws, at least 20% of the members of Oi’s board of directors must be independent members as defined in the listing regulations of theNovo Mercado segment of the B3 and Articlemust be expressly declared as independent in the shareholders’ meeting that elects them, being also considered as independent the members elected as per article 141, paragraphs 4 and 5 of the Brazilian Corporate Law. All of the members of Oi’s board of directors are independent.

Fiduciary Duties and Conflicts of Interest

All members of Oi’s board of directors and their alternates owe fiduciary duties to Oi and all of Oi’s shareholders.

Under the Brazilian Corporate Law, if one of Oi’s directors or his or her respective alternate or one of Oi’s executive officers has a conflict of interest with Oi in connection with any proposed transaction, such director, alternate director or executive officer may not vote in any decision of Oi’s board of directors or of Oi’s board of executive officers, as the case may be, regarding such transaction and must disclose the nature and extent of his or her conflicting interest for inclusion in the minutes of the applicable meeting. However, if one of Oi’s directors is absent from a meeting of Oi’s board of directors, that director’s alternate may vote even if that director has a conflict of interest, unless the alternate director shares that conflict of interest or has another conflict of interest.

Any transaction in which one of Oi’s directors (including the alternate members) or executive officers may have an interest, including any financings, can only be approved on reasonable and fair terms and conditions that are no more favorable than the terms and conditions prevailing in the market or offered by third parties. If any such transaction does not meet this requirement, then the Brazilian Corporate Law provides that the transaction may be nullified and the interested director or executive officer must return to Oi any benefits or other advantages that he or she obtained from, or as result of, such transaction. Under the Brazilian Corporate Law and upon the request of a shareholder who owns at least 5.0% of Oi’s total share capital, Oi’s directors and executive officers must reveal to Oi’s shareholders at an ordinary meeting of Oi’s shareholders certain transactions and circumstances that may give rise to a conflict of interest. In addition, Oi or any shareholder who owns 5.0% or more of Oi’s share capital may bring an action for civil liability against directors and executive officers for any losses caused to Oi as a result of a conflict of interest.

Compensation

Under Oi’sby-laws, Oi’s common shareholdersholders of Common Shares approve the aggregate compensation payable to Oi’s board of directors, board of executive officers and fiscal council. Subject to this approval, Oi’s board of directors establishes the compensation of its members and of Oi’s executive officers. See “Item 6. Directors, Senior Management and Employees—Compensation.”

Mandatory Retirement

Neither the Brazilian Corporate Law nor Oi’sby-laws establish any mandatory retirement age for Oi’s directors or executive officers.

Share Capital

Under the Brazilian Corporate Law, the number of Oi’s issued and outstandingnon-voting shares or shares with limited voting rights, such as Oi’s preferred shares,Preferred Shares, may not exceedtwo-thirds of Oi’s total outstanding share capital.

Each of Oi’s common sharesCommon Share entitles its holder to one vote at Oi’s annual and extraordinary shareholders’ meetings. Holders of Oi’s common sharesCommon Shares are not entitled to any preference in respect of dividends or other distributions or otherwise in case of Oi’s liquidation.

Oi’s preferred sharesPreferred Shares arenon-voting, except in limited circumstances, and do not have priority over Oi’s common sharesCommon Shares in the case of Oi’s liquidation. See “—Voting Rights” for information regarding the voting rights of Oi’s preferred shares and “Item 8. Financial Information—Dividends and Dividend Policy—Calculation of Adjusted Net Profit” and “—Dividend Preference of Preferred Shares”Policy” for information regarding the distribution preferences of Oi’s preferred shares.Preferred Shares.

The issuance of new preferred shares by Oi is prohibited.

Shareholders’ Meetings

Under the Brazilian Corporate Law, Oi’s shareholders must hold their ordinary annual meeting by April 30 of each year in order to:

 

approve or reject the financial statements approved by Oi’s board of directors and board of executive officers, including any recommendation by Oi’s board of directors for the allocation of net profit and distribution of dividends; and

 

elect members of Oi’s board of directors (upon expiration of theirtwo-year terms) and members of Oi’s fiscal council.

In addition to the annual shareholders’ meetings, holders of Oi’s common sharesCommon Shares have the power to determine any matters related to changes in Oi’s corporate purposes and to pass any resolutions they deem necessary to protect and enhance Oi’s development whenever Oi’s interests so require, by means of extraordinary shareholders’ meetings.

Oi convenes shareholders’ meetings, including the annual shareholders’ meeting, by publishing a notice in the national edition ofValor Econômico, a Brazilian newspaper, and in the Official Gazette of the State of Rio de Janeiro. Under the Brazilian Corporate Law, on the first call of any meeting, the notice must be published no fewer than three times, beginning at least 15 calendar days prior to the scheduled meeting date, and companies that have issued ADRsADSs must publish their notice at least 30 days prior to the scheduled meeting date. Oi publishes notices of meetings 30 calendar days prior to the scheduled meeting date. The notice must contain the meeting’s place, date, time, agenda and, in the case of a proposed amendment to Oi’sby-laws, a description of the subject matter of the proposed amendment.

Oi’s board of directors may convene a shareholders’ meeting. Under the Brazilian Corporate Law, shareholders’ meetings also may be convened by Oi’s shareholders as follows:

 

by any of Oi’s shareholders if, under certain circumstances set forth in the Brazilian Corporate Law, Oi’s directors do not convene a shareholders’ meeting required by law within 60 days;

 

by shareholders holding at least 5% of Oi’s total share capital if, after a period of eight days, Oi’s directors fail to call a shareholders’ meeting that has been requested by such shareholders; and

 

by shareholders holding at least 5% of either Oi’s total voting share capital or Oi’s totalnon-voting share capital, if after a period of eight days, Oi’s directors fail to call a shareholders’ meeting for the purpose of appointing a fiscal council that has been requested by such shareholders.

In addition, Oi’s fiscal council may convene a shareholders’ meeting if Oi’s board of directors does not convene an annual shareholders’ meeting within 30 days or at any other time to consider any urgent and serious matters.

Each shareholders’ meeting shall be convened and presided over by the chairman of the board of directors.directors or his or her valid proxy. In the case of absence or impediment of the chairman or his or her proxy, the meeting shall be convened and presided over by the vice-chairman of the board of directors or his or her valid proxy. In the case of absence of the vice-chairman or his or her proxy, the meeting shall be convened and presided by any director chosenpresent at the meeting; and if all other directors are absent or impeded, the shareholders present atmeeting. The chairman of the meeting shall be responsible for choosing the chairman and the secretary of the meeting.

In order for a valid action to be taken at a shareholders’ meeting, shareholders representing at least 25% of Oi’s issued and outstanding voting share capital must be present on first call. However, shareholders representing at leasttwo-thirds of Oi’s issued and outstanding voting share capital must be present on first call at a shareholders’ meeting called to amend Oi’sby-laws. If a quorum is not present, Oi’s board of directors may issue a second call by publishing a notice as described above at least eight calendar days prior to the scheduled meeting. Except as otherwise provided by law, the quorum requirements do not apply to a meeting held on the second call, and the shareholders’ meetings may be convened with the presence of shareholders representing any number of shares (subject to the voting requirements for certain matters described below). A shareholder without a right to vote may attend a shareholders’ meeting and take part in the discussion of matters submitted for consideration.

Voting Rights

Under the Brazilian Corporate Law and Oi’sby-laws, each of Oi’s common sharesCommon Share entitles its holder to one vote at Oi’s shareholders’ meetings. Oi’s preferred sharesPreferred Shares generally do not confer voting rights, except in limited circumstances described below. Oi may not restrain or deny any voting rights without the consent of the majority of the shares affected. Whenever the shares of any class of share capital are entitled to vote, each share is entitled to one vote.

In accordance with article 72 of Oi’sby-laws, any shareholder or group of shareholders representing a common interest or bound by a voting agreement that holds a stake of more than 15% of the number of shares into which the voting capital stock of Oi is divided will have their voting rights limited to 15% of the number of Oi’s shares in which the voting capital stock is divided. Currently, such limitation is being applied to the votes corresponding to the shares held by Bratel S.à r.l., which exceed the 15% threshold of Oi’s voting capital.

Voting Rights of Common Shares

Except as otherwise provided by law, resolutions of a shareholders’ meeting are passed by a simple majority vote of the holders of Oi’s common sharesCommon Shares present or represented at the meeting, without taking abstentions into account. Under the Brazilian Corporate Law, the approval of shareholders representing at least half of Oi’s outstanding voting shares is required for the types of action described below:

 

reducing the mandatory dividend set forth in Oi’sby-laws;

 

changing its corporate purpose;

 

merging Oi with another company, or consolidating Oi, subject to the conditions set forth in the Brazilian Corporate Law;

 

  

transferring all of Oi’s shares to another company, known as an “incorporação de ações” under the Brazilian Corporate Law;

 

  

participating in a centralized group of companies (grupo de sociedades) as defined under the Brazilian Corporate Law and subject to the conditions set forth in the Brazilian Corporate Law;

dissolving or liquidating Oi or canceling any ongoing liquidation;

 

  

creating any founders’ shares (partes beneficiárias) entitling the holders thereof to participate in Oi’s profits; and

 

spinning-off of all or any part of Oi.

Decisions on the transformation of Oi into another form of company require the unanimous approval of Oi’s shareholders, including the holders of Oi’s preferred shares.Preferred Shares.

Oi is required to give effect to shareholders’ agreements that contain provisions regarding the purchase or sale of Oi’s shares, preemptive rights to acquire Oi’s shares, the exercise of the right to vote Oi’s shares or the power to control Oi, if these agreements are filed at Oi’s headquarters in Rio de Janeiro. Brazilian Corporate Law requires the president of any meeting of shareholders or board of directors to disregard any vote taken by any of the parties to any shareholders’ agreement that has been duly filed with Oi that violates the provisions of any such agreement. In the event that a shareholder that is party to a shareholders’ agreement (or a director appointed by such shareholder) is absent from any meeting of shareholders or board of directors or abstains from voting, the other party or parties to that shareholders’ agreement have the right to vote the shares of the absent or abstaining shareholder (or on behalf of the absent director) in compliance with that shareholders’ agreement. Currently, noNo shareholders’ agreement affecting Oi’s shares has been filed at Oi’s headquarters in Rio de Janeiro.

Under the Brazilian Corporate Law, neither Oi’sby-laws nor actions taken at a shareholders’ meeting may deprive any of Oi’s shareholders of certain specific rights, including:

 

the right to participate in the distribution of Oi’s profits;

 

the right to participate in any remaining residual assets in the event of Oi’s liquidation;

 

the right to supervise the management of Oi’s corporate business as specified in the Brazilian Corporate Law;

 

the right to preemptive rights in the event of an issuance of Oi’s shares, debentures convertible into Oi’s shares or subscription bonuses, other than as provided in the Brazilian Corporate Law; and

 

the right to withdraw from Oi under the circumstances specified in the Brazilian Corporate Law.

Voting Rights of Minority Shareholders

Shareholders holding shares representing not less than 5% of Oi’s voting shares have the right to request that Oi adopt a cumulative voting procedure for the election of the members of Oi’s board of directors. This procedure must be requested by the required number of shareholders at least 48 hours prior to a shareholders’ meeting.

Under the Brazilian Corporate Law, shareholders that are not controlling shareholders, but that together hold either:

 

preferred shares

Preferred Shares representing at least 10% of Oi’s total share capital; or

 

common shares

Common Shares representing at least 15% of Oi’s voting capital,

have the right to appoint one member and an alternate to Oi’s board of directors at Oi’s annual shareholders’ meeting. If no group of Oi’s commonholders of Common Shares or preferred shareholdersPreferred Shares meets the thresholds described above, shareholders holding preferred sharesCommon Shares or common sharesPreferred Shares representing at least 10% of Oi’s total share capital are entitled to combine their holdings to appoint one member and an alternate to Oi’s board of directors. In the event that minority holders of common sharesCommon Shares and/or holders ofnon-voting preferred sharesPreferred Shares elect a director and the cumulative voting procedures described above are also used, Oi’s controlling shareholders, if any, always retain the right to elect at least one member more than the number of members elected by the other shareholders, regardless of the total number of members of Oi’s board of directors. The shareholders seeking to exercise these minority rights must prove that they have held their shares for not less than three months preceding the shareholders’ meeting at which the director will be appointed.

Under Oi’sby-laws, holders of preferred sharesPreferred Shares may appoint, by separate voting, one board member and one alternate.member.

In accordance with the Brazilian Corporate Law, the holders of Oi’s preferred sharesPreferred Shares are entitled to elect one effective member and anthe respective alternate to Oi’s fiscal council in a separate election. Minority shareholders have the same right as long as they jointly represent 10% or more of the voting shares. The other shareholders with the right to vote may elect the remaining members and alternates of the fiscal council, who, in any event, must exceed the number more thanof members elected in the directors and alternates electedseparate election by the holders of the preferred sharesPreferred Shares and the minority shareholders.

Voting Rights of Preferred Shares

Holders of Oi’s preferred sharesPreferred Shares are not entitled to vote on any matter, except:

 

with respect to the election of a member of Oi’s board of directors by preferred shareholdersholders of Preferred Shares holding at least 10% of Oi’s total share capital as described above;

 

with respect to the election of a member and alternate member of Oi’s fiscal council as described above;

with respect to the approval of the contracting of foreign entities related to the controlling shareholders of Oi, if any, to renderprovide management services, including technical assistance, in which decisions preferred sharesassistance. In these cases, Preferred Shares will have the right to vote separately from the common shares;Common Shares;

 

with respect to decisions relating to the employmentapproval of the contracting of foreign entities linkedrelated to the controlling shareholders of Oi, if any, to provide management services, including technical assistance, if the remuneration for such services willwhich shall not exceed 0.2%0.1% of Oi’s consolidated annual sales for fixed switched telephone service, network service transport telecommunicationsnet of taxes; and the mobile highway telephone service, after deductions of tax and contributions; and

 

in the limited circumstances described below.

The Brazilian Corporate Law and Oi’sby-laws provide that Oi’s preferred sharesour Preferred Shares will acquire unrestricted voting rights and will be entitled to vote together with Oi’s common sharesour Common Shares on all matters put to a vote in Oi’s shareholders’ meetings if the Minimum Preferred Dividend (as determined in accordance with Oi’sby-laws and Brazilian Corporate Law) is not paid for a period of three years. As a result of Oi’s failure to pay the Minimum Preferred Dividend for 2014, 2015 and 2016, holders of Oi’s preferred sharesour Preferred Shares obtained full voting rights on April 28, 2017, the date that ourOi’s annual shareholders’ meeting approved our financial statements for fiscal year 2016.

This voting right will continue until the date on which Oi pays the Minimum Preferred Dividend for the then-most recently completed fiscal year. During the period during which holders of Oi’s preferred sharesPreferred Shares are entitled to vote together with Oi’s common shares,Common Shares, holders of Oi’s preferred sharesPreferred Shares will not be entitled to the separate votes described above with respect to the election of a member of Oi’s board of directors, a member and alternate member of Oi’s fiscal council, the approval of the contracting of foreign entities, or decisions relating to the employment of foreign entities.

Limitation on Voting Rights

Under Oi’sby-laws, any shareholder or group of shareholders, representing the same interest or bound by a voting agreement, that hold or may hold in the future, alone or jointly, interest in Oi representing more than 15% of Oi’s voting capital shall have its voting rights limited to 15% of the shares with voting rights.

The limitation above shall be deemed void and without effect in case (1) of capital increase or corporate reorganization that cause a dilution superior to 50% of the corporate capital; (2) of public tender offer, in which the offering shareholder or a group of shareholders, bound by voting agreement, acquire more than 50% of the shares of the corporate capital; or (3) no shareholder or group of shareholders hold, alone or jointly, interests representing more than 15% of Oi’s voting capital.

Any declaration of vote that overcomes the limits of theby-laws shall not be computed in the shareholders’ meeting.

Liquidation

Oi may be liquidated in accordance with the provisions of Brazilian law. In the event of Oi’s extrajudicial liquidation, a shareholders’ meeting will determine the manner of Oi’s liquidation and appoint Oi’s liquidator and Oi’s fiscal council that will function during the liquidation period.

Upon Oi’s liquidation, Oi’s preferred sharesPreferred Shares do not have a liquidation preference over Oi’s common sharesCommon Shares in respect of the distribution of Oi’s net assets, but shall be entitled to unrestricted voting rights. In the event of Oi’s liquidation, the assets available for distribution to Oi’s shareholders would be distributed to Oi’s shareholders in an amount equal to theirpro rata share of Oi’s legal capital. If the assets to be so distributed are insufficient to fully compensate all of Oi’s shareholders for their legal capital, each of Oi’s shareholders would receive apro rataamount (based on theirpro ratashare of Oi’s legal capital) of any assets available for distribution.

Preemptive Rights

Under the Brazilian Corporate Law, each of Oi’s shareholders has a general preemptive right to subscribe for Oi’s shares or securities convertible into Oi’s shares in any capital increase, in proportion to the number of Oi’s shares held by such shareholder.

Under Oi’sby-laws, Oi’s board of directors or Oi’s shareholders, as the case may be, may decide not to extend preemptive rights to Oi’s shareholders with respect to any issuance of Oi’s shares, debentures convertible into Oi’s shares or warrants made in connection with a public exchange made to acquire control of another company or in connection with a public offering or sale through a stock exchange. The preemptive rights are transferable and must be exercised within a period of at least 30 days following the publication of notice of the issuance of shares or securities convertible into Oi’s shares. Holders of ADSs may not be able to exercise the preemptive rights relating to Oi’s shares underlying their ADSs unless a registration statement under the Securities Act is effective with respect to those rights or an exemption from the registration requirements of the Securities Act is available. Oi is not obligated to file a registration statement with respect to the shares relating to these preemptive rights or to take any other action to make preemptive rights available to holders of ADSs, and Oi is not required to file any such registration statement.

Redemption, Amortization, Tender Offers and Rights of Withdrawal

Oi’sby-laws or Oi’s shareholders at a shareholders’ meeting may authorize Oi to use its profits or reserves to redeem or amortize Oi’s shares in accordance with conditions and procedures established for such redemption or amortization. The Brazilian Corporate Law defines “redemption” (resgate de ações) as the payment of the value of the shares in order to permanently remove such shares from circulation, with or without a corresponding reduction of Oi’s share capital. The Brazilian Corporate Law defines “amortization” (amortização) as the distribution to the shareholders, without a corresponding capital reduction, of amounts that they would otherwise receive if Oi were liquidated. If an amortization distribution has been paid prior to Oi’s liquidation, then upon Oi’s liquidation, the shareholders who did not receive an amortization distribution will have a preference equal to the amount of the amortization distribution in the distribution of Oi’s capital.

The Brazilian Corporate Law authorizes Oi’s shareholders to approve in a shareholders’ meeting the redemption of Oi’s shares not held by Oi’s controlling shareholders, if any, if after a tender offer effected for the purpose of delisting Oi as a publicly held company, Oi’s controlling shareholders, if any, increase their participation in Oi’s total share capital to more than 95%. The redemption price in such case would be the same price paid for Oi’s shares in any such tender offer.

The Brazilian Corporate Law and Oi’sby-laws also require the acquirer of control (in case of a change of control) or the controller (in case of delisting or a substantial reduction in liquidity of Oi’s shares) to make a tender offer for the acquisition of the shares held by minority shareholders under certain circumstances described below under “—Mandatory Tender Offers.” The shareholder can also withdraw its capital from Oi under certain circumstances described below under “—Rights of Withdrawal.”

Mandatory Tender Offers

The Brazilian Corporate Law requires that if Oi’s common sharesthe Common Shares are delisted from the B3 or there is a substantial reduction in liquidity of Oi’s common shares,the Common Shares, as defined by the CVM, in each case as a result of purchases by Oi’s controlling shareholders, Oi’s controlling shareholders must effect a tender offer for acquisition of Oi’sthe remaining common sharesCommon Shares at a purchase price equal to the fair value of Oi’s common sharesthe Common Shares taking into account the total number of outstanding Common Shares. Oi’sby-laws require the cancellation of Oi’s outstanding common shares.registration as a public company with the CVM or Oi’s delisting from the Level 1 Corporate Governance Listing Segment of the B3 be preceded by a public tender offer for acquisition of the all of the capital stock of Oi based on a fair market valuation of Oi’s capital stock, in accordance with the Brazilian Corporate Law and the regulations issued by the CVM. The requirement to conduct a mandatory tender offer preceding Oi’s delisting from the Level 1 Corporate Governance Listing Segment of the B3 may be avoided if Oi instead joins theNovo Mercadoor Level 2 Corporate Governance Listing Segment of the B3 or, certain conditions being met, in the case of a voluntary withdrawal from the Level 1 Corporate Governance Listing Segment of the B3.

If Oi’s controlling shareholders enter into aby-laws require that any transaction whichor series of transactions that results in a change of control of Oi the controlling shareholders must include in the documentation of the transaction an obligation to effectbe preceded by a public offer for the purchase of all of Oi’s common shares forcapital stock by the same price per share paidprospective purchaser in order to ensure the controlling shareholders. The tender offer must be submitted toequitable treatment of all of Oi’s shareholders, in accordance with the CVM within 30 days from the date of executionrules of the documents that provide forNovo Mercadosegment of the change of control.B3.

Rights of Withdrawal

The Brazilian Corporate Law provides that, in certain limited circumstances, a dissenting shareholder may withdraw its equity interest from Oi and be reimbursed by Oi for the value of Oi’s commonthe Common Shares or preferred sharesPreferred Shares that it then holds.

This right of withdrawal may be exercised by the dissenting ornon-voting holders (including any holder of preferred shares)Preferred Shares) in the event that the holders of a majority of all outstanding common sharesCommon Shares authorize:

 

a reduction of the mandatory dividend set forth in Oi’sby-laws;

to create preferred sharesPreferred Shares or to increase the existing classes of preferred shares,Preferred Shares, without maintaining the proportion with the remaining classes of preferred shares,Preferred Shares, except if provided for and authorized in theby-laws, subject to the conditions set forth in the Brazilian Corporate Law;

 

changes in the preferences, advantages and conditions of redemption or amortization of one or more classes of preferred shares,Preferred Shares, or the creation of a new class with greater privileges, subject to the conditions set forth in the Brazilian Corporate Law;

 

Oi’s participation in a centralized group of companies;

 

to merge into another company or to consolidate with another company, subject to the conditions set forth in the Brazilian Corporate Law;

 

a change in Oi’s corporate purpose;

 

spinning off of all or any part of Oi, if suchspin-off results in (1) a change in Oi’s business purpose (except if thespun-off assets revert to a company whose main purpose is the same as Oi’s), (2) a reduction of the mandatory dividend set forth in Oi’sby-laws, or (3) Oi’s participation in a centralized group of companies; or

 

in one of the following transactions in which the shares held by such holders do not meet liquidity and dispersion thresholds under the Brazilian Corporate Law:

 

 

the merger of Oi with another company, or the consolidation of Oi, in a transaction in which Oi is not the surviving entity;

 

 

the transfer of all of the outstanding shares of another company to Oi in anincorporação de ações transaction; or

 

 

Oi’s participation in a centralized group of companies.

Dissenting ornon-voting shareholders are also entitled to withdraw in the event that the entity resulting from a merger orspin-off does not have its shares listed in an exchange or traded in the secondary market within 120 days from the shareholders’ meeting that approved the relevant merger orspin-off.

Notwithstanding the above, in the event that Oi is consolidated or merged with another company, becomes part of a centralized group of companies, or acquires the control of another company for a price in excess of certain limits imposed by the Brazilian Corporate Law, holders of any type or class of Oi’s shares or the shares of the resulting entity that have minimal market liquidity and are dispersed among a sufficient number of shareholders will not have the right to withdraw. For this purpose, shares that are part of the IBOVESPAIbovespa index are considered liquid, and sufficient dispersion will exist if the controlling shareholder, the parent company or other companies under its control hold less than half of the total number of outstanding shares of that type or class. In case of aspin-off, the right of withdrawal will only exist if (1) there is a change in the corporate purpose, (2) there is a reduction in the mandatory dividend, or (3) thespin-off results in Oi’s participation in a centralized group of companies.

Only shareholders who own shares on the date of publication of the first notice convening the relevant shareholders’ meeting or the material fact notice concerning the relevant transaction is published, whichever is earlier, will be entitled to withdrawal rights. Shareholders will only be entitled to exercise withdrawal rights with respect to the shares held by them from such date until the date withdrawal rights are exercised.

The redemption of shares arising out of the exercise of any withdrawal rights would be made at the book value of the shares, determined on the basis of Oi’s most recent audited balance sheet approved by Oi’s shareholders. If the shareholders’ meeting approving the action that gave rise to withdrawal rights occurred more than 60 days after the date of the most recent approved audited balance sheet, a shareholder may demand that its shares be valued on the basis of a balance sheet prepared specifically for this purpose.

The right of withdrawal lapses 30 days after the date of publication of the minutes of the shareholders’ meeting that approved the action that gave rise to withdrawal rights, except when the resolution is approved pending confirmation by the holders of Oi’s preferred sharesPreferred Shares (such confirmation to be given at an extraordinary meeting of such preferred shareholdersholders of Preferred Shares to be held within one year). In this event, the30-day period for dissenting shareholders begins at the date of publication of the minutes of the extraordinary meeting of such preferred shareholders.holders of Preferred Shares. Oi’s shareholders may reconsider any resolution giving rise to withdrawal rights within 10 days after the expiration of the exercise period of withdrawal rights if Oi’s management believes that the withdrawal of shares of dissenting shareholders would jeopardize Oi’s financial stability.

Liability of Oi’s Shareholders for Further Capital Calls

Neither Brazilian law nor Oi’sby-laws require any capital calls. Oi’s shareholders’ liability for capital calls is limited to the payment of the issue price of any shares subscribed or acquired.

Inspection of Corporate Records

Shareholders that own 5% or more of Oi’s outstanding share capital have the right to inspect Oi’s corporate records, including shareholders’ lists, corporate minutes, financial records and other documents of Oi, if (1) Oi or any of its officers or directors have committed any act contrary to Brazilian law or Oi’sby-laws, or (2) there are grounds to suspect that there are material irregularities in Oi. However, in either case, the shareholder that desires to inspect Oi’s corporate records must obtain a court order authorizing the inspection.

Disclosures of Share Ownership

Brazilian regulations require that (1) each of Oi’s direct or indirect controlling shareholders, if any, and (2) any person or group of persons representing a person that has directly or indirectly acquired or sold an interest that would result in an increase or decrease corresponding to 5%, or any 5% multiple thereof, of the total number of Oi’s shares of any type or class to disclose its or their share ownership or divestment to Oi, and Oi is responsible for transmitting such information to the CVM and the market. In addition, if a share acquisition results in, or is made with the intention of, change of control or company’s management structure, as well as acquisitions that cause the obligation of performing a tender offer, the persons acquiring such number of shares are required to publish a statement containing certain required information about such acquisition.

Oi’s controlling shareholders, if any, members of Oi’s board of directors, board of executive officers, fiscal council and members of other bodies created pursuant to Oi’sby-laws with technical or consulting functions must file a statement of any change in their holdings of Oi’s shares with the CVM and the Brazilian stock exchanges on which Oi’s securities are traded. Oi also must disclose any trading of its shares by Oi or Oi’s controlled or related companies.

Form and Transfer

Oi’s preferred sharesCommon Shares and common sharesPreferred Shares are in book-entry form, registered in the name of each shareholder or its nominee. The transfer of Oi’s shares is governed by Article 35 of the Brazilian Corporate Law, which provides that a transfer of shares is effected by Oi’s transfer agent, Banco do Brasil S.A., by an entry made by the transfer agent in its books, upon presentation of valid written share transfer instructions to Oi by a transferor or its representative. When preferred sharesCommon Shares or common sharesPreferred Shares are acquired or sold on a Brazilian stock exchange, the transfer is effected on the records of Oi’s transfer agent by a representative of a brokerage firm or the stock exchange’s clearing system. The transfer agent also performs all the services of safe-keeping of Oi’s shares. Provided that the provisions of Resolution No. 4,373 are observed, transfers of Oi’s shares by anon-Brazilian investor are made in the same manner and are executed on the investor’s behalf by the investor’s local agent. If the original investment was registered with the Brazilian Central Bank pursuant to foreign investment regulations, thenon-Brazilian investor is also required to amend, if necessary, through its local agent, the electronic certificate of registration to reflect the new ownership.

The B3 operates a central clearing system, the CSD. A holder of Oi’s shares may choose, at its discretion, to participate in this system, and all shares that such shareholder elects to be put into the clearing system are deposited in custody with the CSD (through a Brazilian institution that is duly authorized to operate by the Brazilian Central Bank and maintains a clearing account with the CSD). Shares subject to the custody of the CSD are noted as such in Oi’s registry of shareholders. Each participating shareholder will, in turn, be registered in the register of the CSD and will be treated in the same manner as shareholders registered in Oi’s books.

Material Contracts

We have not entered into any material contracts, other than those described in this annual report or entered into in the ordinary course of business.

Exchange Controls

There are no restrictions on ownership or voting of Oi’s capital stock by individuals or legal entities domiciled outside Brazil. However, the right to convert dividend payments, payments of interest on shareholders’ equity and proceeds from the sale of Oi’s share capital into foreign currency and to remit such amounts outside Brazil is subject to exchange control restrictions under foreign investment legislation and foreign exchange regulations, which generally require, among other things, the registration of the relevant investment with the Brazilian Central Bank and/or the CVM, as the case may be.

Investments in Oi’s common sharesCommon Shares or preferred sharesPreferred Shares by (1) a holder not deemed to be domiciled in Brazil for Brazilian tax purposes (including anon-BrazilianNon-Brazilian holder)Holder who is registered with the CVM under Annex I of Resolution No. 4,373, or (2) the depositary, are eligible for registration with the Brazilian Central Bank. This registration (the amount so registered is referred to as registered capital) allows the remittance outside Brazil of foreign currency, converted at the market rate, acquired with the proceeds of distributions on, and amounts realized through, dispositions of Oi’s common sharesCommon Shares or preferred shares.Preferred Shares.

The registered capital per newly issued common shareCommon Share or preferred sharePreferred Share purchased in the form of an ADS, or purchased in Brazil under Annex I of Resolution No. 4,373 and deposited with the depositary in exchange for an ADS, will be equal to its purchase price and to the market value of the corresponding shares on the date of the deposit, respectively.

The registered capital under Annex I of Resolution No. 4,373 per common shareCommon Share or preferred sharePreferred Share withdrawn upon cancellation of a corresponding ADS will be the U.S. dollar equivalent of the market value of the commonCommon Share or preferred share,Preferred Share, as the case may be, on the B3 on the day of withdrawal. Such cancellation is also subject to the execution of simultaneous foreign exchange agreements without the actual inflow and outflow of funds to and from Brazil, or the Symbolic FX Agreements. The U.S. dollar equivalent will be determined upon the execution of the Symbolic FX Agreement.

Foreign Direct Investment and Portfolio Investment

Investors (individuals, legal entities, mutual funds and other collective investment entities) domiciled, residing or headquartered outside Brazil may register their investments in Oi’s shares as foreign portfolio investments under Annex I of Resolution No. 4,373 (described below) or as foreign direct investments under Law No. 4,131 (described below). Registration under Annex I of Resolution No. 4,373 or Law No. 4,131 generally enables the conversion of dividends, other distributions and sales proceeds received in connection with registered investments into foreign currency and the remittance of such amounts outside Brazil. Registration under Annex I of Resolution No. 4,373 affords favorable tax treatment tonon-Brazilian portfolio investors who are not resident in a favorable tax jurisdiction,Favorable Tax Jurisdiction, which is defined by Brazilian tax legislation as any country or location that: (1) does not tax income, or taxes income at a rate lower than 20% (or 17% in the case of countries or regimes abiding by the international policy for tax transparency); or (2) does not disclose or imposes restrictions on the disclosure of certain information concerning the shareholding composition of a legal entity, its ownership or the effective beneficiary of income attributable to the foreigners. See “—Taxation—Brazilian Tax Considerations.”

Annex I of Resolution No. 4,373

All investments made by anon-Brazilian investor under Annex I of Resolution No. 4,373 are subject to an electronic registration with the Brazilian Central Bank. This registration permits the conversion of dividend payments, payments of interest on shareholders’ equity and proceeds from the sale of Oi’s share capital into foreign currency and the remission of such amounts outside Brazil.

Under Annex I of Resolution No. 4,373,non-Brazilian investors registered with the CVM may invest in almost all financial assets and engage in almost all transactions available to Brazilian investors in the Brazilian financial and capital markets without obtaining a separate Brazilian Central Bank registration for each transaction, provided that certain requirements are fulfilled. Under Annex I of Resolution No. 4,373, the definition of anon-Brazilian investor includes individuals, legal entities, mutual funds and other collective investment entities domiciled or headquartered outside Brazil.

Pursuant to Annex I of Resolution No. 4,373,non-Brazilian investors must:

 

appoint at least one representative in Brazil with powers to take action relating to its investments, which must be a financial institution duly authorized by the Brazilian Central Bank;

 

appoint an authorized custodian in Brazil for its investments, which must be an institution duly authorized by the CVM;

 

complete the appropriate foreign investor registration forms;

 

appoint a tax representative in Brazil;

 

through its representative, register as anon-Brazilian investor with the CVM;

 

through its representative, register its investments with the Brazilian Central Bank; and

 

obtain a taxpayer identification number from the Brazilian federal tax authorities.

The securities and other financial assets held by anon-Brazilian investor pursuant to Annex I of Resolution No. 4,373 must be registered or maintained in deposit accounts or under the custody of an entity duly licensed by the Brazilian Central Bank or the CVM, as applicable, or be registered in registration, clearing and custody systems authorized by the Brazilian Central Bank or by the CVM, as applicable. Subject to limited exceptions provided in the CVM regulation or previous CVM authorization, the trading of securities held under Annex I of Resolution No. 4,373 is restricted to transactions carried out on stock exchanges or through organizedover-the-counter markets licensed by the CVM.

The offshore transfer or assignment of the securities or other financial assets held bynon-Brazilian investors pursuant to Annex I of Resolution No. 4,373 are prohibited, except for transfers (1) resulting from consolidation,spin-off, merger or merger of shares or occurring upon the death of an investor by operation of law or will; (2) resulting from a corporate reorganization effected abroad, as long as the final beneficiaries and the amount of the assets remain the same, or (3) authorized by the CVM.

Annex II of Resolution No. 4,373 – ADSs

Annex II of Resolution No. 4,373 of the National Monetary Council provides for the issuance of depositary receipts in foreign markets in respect of shares of Brazilian issuers. The Common and Preferred ADS program was approved by the Brazilian Central Bank and the CVM prior to the issuance of the Common and Preferred ADSs. Accordingly, as a general rule, the proceeds from the sale of Common ADSs bynon-Brazilian resident ADS holders of Common ADSs outside Brazil are not subject to Brazilian foreign investment controls, and holders of theCommon ADSs who are not residentdomiciled in a “tax haven” jurisdictionFavorable Tax Jurisdiction are entitled to favorable tax treatment. See “—Item 10. Additional Information—Taxation—Brazilian Tax Considerations—Taxation of Gains.”

Oi pays dividends and other cash distributions with respect to Oi’s common shares and preferred sharesthe Common Shares inreais. Oi has obtained electronic certificates of foreign capital registration from the Brazilian Central Bank in the name of the Preferred ADS Depositary anddepositary of the Common ADS Depositaryprogram to be maintained by the custodian on behalf of the Preferred ADS Depositary and the Common ADS Depositary.program. Pursuant to this registration, the custodianADS Custodian is able to convert dividends and other distributions with respect to Oi’s common shares and preferred sharesCommon Shares represented by Common ADSs into foreign currency and remit the proceeds outside Brazil to the Preferred ADS Depositary anddepositary of the Common ADS Depositaryprogram so that the Preferred ADS Depositary anddepositary of the Common ADS Depositaryprogram may distribute these proceeds to the holders of record of the Common ADSs.

In the event that a holder of Common or Preferred ADSs exchanges those Common or Preferred ADSs for the underlying common shares or preferred shares, respectively,Common Shares, the holder must:

 

convert its investment in those shares into a foreign portfolio investment under Annex I of Resolution No. 4,373, subject to the execution of Symbolic FX Agreements; or

 

convert its investment in those shares into a direct foreign investment under Law No. 4,131, subject to the execution of Symbolic FX Agreements.

The custodian of the Common ADS program is authorized to update the electronic registration of the depositary of the Common and Preferred ADS Depositaryprogram to reflect conversions of Common and Preferred ADSs into foreign portfolio investments under Resolution No. 4,373.

If a holder of Common or Preferred ADSs elects to convert its Common and Preferred ADSs as the case may be, into a foreign portfolio investment under Annex I of Resolution No. 4,373 or into a foreign direct investment under Law No. 4,131, the conversion will be effected before the Brazilian Central Bank by the custodian after receipt of an electronic request from the depositary with details of the transaction. If a foreign direct investor under Law No. 4,131 elects to deposit its common shares or preferred sharesCommon Shares into the relevantCommon ADS program in exchange for Common ADSs, such holder will be required to present to the custodianADS Custodian evidence of payment of capital gains taxes and of the execution of Symbolic FX Agreements. See “—Item 10. Additional Information—Taxation—Brazilian Tax Considerations—Taxation of Gains” for details of the tax consequences to an investor residing outside Brazil of investing in Oi’s common sharesCommon Shares or preferred sharesPreferred Shares in Brazil.

If a holder of Common ADSs wishes to convert its investment in Oi’s sharesCommon Shares into either a foreign portfolio investment under Annex I of Resolution No. 4,373 or a foreign direct investment under Law No. 4,131, it should begin the process of obtaining its own foreign investor registration with the Brazilian Central Bank or with the CVM, as the case may be, in advance of exchanging the Common or Preferred ADSs for the underlying common or preferred shares, respectively.Common Shares. Anon-BrazilianNon-Brazilian holderHolder of common or preferred sharesCommon Shares may experience delays in obtaining a foreign investor registration, which may delay remittances outside Brazil, which may in turn adversely affect the amount, in U.S. dollars, received by thenon-BrazilianNon-Brazilian holder.Holder.

Unless the holder has registered its investment with the Brazilian Central Bank, the holder may not be able to convert the proceeds from the disposition of, or distributions with respect to, such preferred shares or the common sharesCommon Shares into foreign currency or remit those proceeds outside Brazil. In addition, if thenon-Brazilian investor residesis domiciled in a “tax haven” jurisdictionFavorable Tax Jurisdiction or is not an investor registered under Annex I of Resolution No. 4,373, the investor will be subject to less favorable tax treatment than a holder of Common ADSs. See “—Taxation—Brazilian Tax Considerations.”

Law 4,131

To obtain a certificate of foreign capital registration from the Brazilian Central Bank under Law No. 4,131, a foreign direct investor must:

 

register as a foreign direct investor with the Brazilian Central Bank;

 

obtain a taxpayer identification number from the Brazilian tax authorities;

 

appoint a tax representative in Brazil; and

 

appoint a representative in Brazil for service of process in respect of suits based on the Brazilian Corporate Law.

Foreign direct investors under Law No. 4,131 may sell their shares in either private or open market transactions, but these investors will generally be subject to less favorable tax treatment on gains with respect to Oi’s common or preferred shares.Common Shares. See “—Taxation—Brazilian Tax Considerations.”

Taxation

The following discussion contains a description of the material Brazilian and U.S. federal income tax consequences of the acquisition, ownership and disposition of Oi’s common shares, preferred sharesCommon Shares, Preferred Shares or ADSs. The following discussion does not purport to be a comprehensive description of all the tax considerations that may be relevant to a decision to purchase, hold or dispose of Oi’s common shares, preferred sharesCommon Shares, Preferred Shares or ADSs. This discussion is based upon the tax laws of Brazil and the United States and regulations under these tax laws as currently in effect, which are subject to change.

Although there is at present no income tax treaty between Brazil and the United States, the tax authorities of the two countries have had discussions that may culminate in such a treaty. No assurance can be given, however, as to whether or when a treaty will enter into force or how it will affect the U.S. holders of Oi’s common shares, preferred sharesCommon Shares, Preferred Shares or ADSs.

Prospective purchasers of Oi’s common shares, preferred sharesCommon Shares, Preferred Shares or ADSs should consult their own tax advisors as to the tax consequences of the acquisition, ownership and disposition of Oi’s common shares, preferred sharesCommon Shares, Preferred Shares or ADSs in their particular circumstances.

Brazilian Tax Considerations

The following discussion contains a description of the material Brazilian tax consequences, subject to the limitations set forth herein, of the acquisition, ownership and disposition of Oi’s common shares, preferred sharesCommon Shares, Preferred Shares or ADSs by a holder not deemed to be domiciled in Brazil for Brazilian tax and regulatory purposes (anon-Brazilian“Non-Brazilian holder.Holder”). This discussion is based on the tax laws of Brazil and regulations thereunder in effect on the date hereof, which are subject to change (possibly with retroactive effect). This discussion does not specifically address all of the Brazilian tax considerations that may be applicable to any particularnon-BrazilianNon-Brazilian holder.Holder. Therefore, eachnon-BrazilianNon-Brazilian holderHolder should consult its own tax advisor about the Brazilian tax consequences of an investment in Oi’s common shares, preferred sharesCommon Shares, Preferred Shares or ADSs.

Individuals domiciled in Brazil and Brazilian companies are taxed in Brazil on the basis of their worldwide income which includes earnings of Brazilian companies’ foreign subsidiaries, branches and affiliates. The earnings of branches of foreign companies andnon-Brazilian residents, or nonresidents, in general are taxed in Brazil only on income derived from Brazilian sources.

Pursuant to Brazilian law, thenon-resident holder may invest in Common Shares or Preferred Shares under Resolution 4,373, of September 2014, of the National Monetary Council (a “4,373 Holder”).

Dividends

DividendsAs of the date of this annual report, dividends paid by a Brazilian corporation, such as Oi, in cash or in kind, including stock dividends and other dividends paid to anon-BrazilianNon-Brazilian holderHolder of Oi’s common shares, preferred sharesCommon Shares, Preferred Shares or ADSs are currently not subject to withholding income tax withholding in Brazil to the extent that such amounts are related to profits generated after January 1, 1996. Dividends paid from profits generated before January 1, 1996 may be subject to Brazilian withholding income tax withholding at varying rates, according to the tax legislation applicable to each corresponding year. See “—New

Law No. 11,638, dated December 28, 2007, significantly modified Brazilian Corporate Law in order to align the generally accepted Brazilian accounting standards to the IFRS. Nonetheless, Law No. 11,941, dated May 27, 2009, introduced the Transitory Tax Regime Created(regime tributário de transição – “RTT”), in order to render neutral, from a tax perspective, all changes provided by Law No. 12,973”11,638. Under the RTT, Brazilian companies, for further information regardingtax purposes, should observe the accounting rules and criteria as in force on December 31, 2007.

Profits determined pursuant to Law 11,638(“IFRS Profits”), may differ from the profits calculated pursuant to the accounting methods and criteria as effective on December 31, 2007 (“2007 Profits”).

While it was general market practice to distribute exempted dividends with reference to the IFRS Profits, Normative Ruling No. 1,397, issued by the Brazilian tax authorities on September 16, 2013, has established that legal entities should observe the accounting methods and criteria in force on December 31, 2007, or 2007 Profits, in order to determine the amount of profits that could be distributed as exempted income to its beneficiaries.

Any profits paid in excess of said 2007 Profits (“Excess Dividends”), should, in the tax authorities’ view, and in the specific case ofnon-resident beneficiaries, be subject to the following rules of taxation: (1) 15% WHT, in case of beneficiaries domiciled abroad, but not in a Favorable Tax Jurisdiction (as defined below), and (2) 25% WHT, in the case of beneficiaries domiciled in a Favorable Tax Jurisdiction (as defined below).

In order to mitigate potential disputes on the subject, Law No. 12,973, dated May 13, 2014, in addition to revoking the RTT, introduced a new set of tax rules (“the New Brazilian Tax Regime”), including new provisions with respect to Excess Dividends. Under these new provisions: (1) Excess Dividends related to profits assessed from 2008 to 2013 are exempt; (2) potential disputes remain concerning the Excess Dividends related to 2014 profits, unless our company had voluntarily elected to apply the New Brazilian Tax Regime in 2014; and (3) as of 2015, as the New Brazilian Tax Regime is mandatory and has completely replaced the RTT, dividends calculated based on the 2014 calendar-year profits.IFRS standards should be considered fully exempt.

Interest on Shareholders’ Equity

Law No. 9,249, dated December 26, 1995, as amended, allows a Brazilian corporation, such as Oi, to make distributions to shareholders of interest on shareholders’ equity on top of or as an alternative to making dividend distributions, and treat those payments as a deductible expense for purposes of calculating Brazilian corporate income tax, and, since 1998, social contribution on net profit as well, as long as the limits described below are observed.observed and the payment is approved at a general meeting of shareholders. These distributions may be paid in cash. For tax purposes, the deductible amount of thissuch interest is limited to the daily pro rata variation ofare calculated by multiplying the TJLP, as determined by the Brazilian Central Bank from time to time, andby the sum of determined Brazilian company’s net equity accounts. The amount of the deduction may not exceed the greater of:

 

50% of net income (after the deduction of social contribution on net profit but before taking into account the provision for corporate income tax and the amounts attributable to shareholders as interest on shareholders’ equity) for the period in respect of which the payment is made; and

 

50% of the sum of retained profits and incomeprofits reserves as of the date of the beginning of the period in respect of which the payment is made.

Payment of interest on shareholders’ equity to anon-BrazilianNon-Brazilian holderHolder is subject to withholding income tax withholding at the rate of 15%, or 25% if thenon-BrazilianNon-Brazilian holderHolder is domiciled in a country or location that is considered to be a “tax haven jurisdiction” for this purpose. For this purpose, the definition of “tax haven” encompasses countries and locations (1) that do not impose income tax, (2) that impose income tax at a rate of 20% or less, or (3) where local laws do not allow access to information related to shareholding composition, ownership of investments, or the identity of the beneficial owners of earnings that are attributed tonon-residents.Favorable Tax Jurisdiction.

On November 28, 2014, the Brazilian Revenue Service issued Rule No. 488, which reduces the threshold income tax rate for determining a “tax favorable jurisdiction” from 20% to 17%. Please refer to “—Discussion on Definition of ‘Tax Haven’ Jurisdictions” below for a discussion that the definition of “tax haven” jurisdiction may be broadened by an interpretation of Law No. 11,727. These payments of interest on shareholders’ equity may be included, at their net value, as part of any mandatory dividend. To the extent payment of interest on net equity is so included, Oi is required to distribute to shareholders an additional amount to ensure that the net amount received by them, after payment of the applicable withholding income tax, withholding,plus the amount of declared dividends, is at least equal to the mandatory dividend.

Payments of interest on shareholders’ equity are decided by Oi’s shareholders, at its annual shareholders meeting, on the basis of recommendations of its board of directors. No assurance can be given that Oi’s board of directors will not recommend that future distributions of profits should be made by means of interest on shareholders’ equity instead of by means of dividends.

Discussion on Definition of Favorable Tax Jurisdiction

Under Brazilian tax law, a Favorable Tax Jurisdiction is defined as a country or location that (a) does not impose taxation on income, or (b) imposes the income tax at a maximum rate lower than 20%, or (c) local legislation does not allow access to information related to shareholding composition, ownership of investments, or the identity of the beneficial owners of earnings that are attributed to non-resident. Please note that the statutory definition of a Favorable Tax Jurisdiction for the purpose of income taxation on gains should differ depending on whether or not the holder is a 4,373 Holder. In the case of a 4,373 Holder, the definition of Favorable Tax Jurisdiction should not comprise jurisdictions mentioned in item (c). However, the list of Favorable Tax Jurisdictions provided for in Normative Instruction No. 1,037/10 does not seem to differ the Favorable Tax Jurisdiction definition for the purposes of 4,373 Holders.

On June 23, 2008, Law No. 11,727 introduced the concept of Privileged Tax Regimes (“PTRs”), which encompasses the countries and jurisdictions that: (1) do not tax income or tax it at a maximum rate lower than 20% or 17% in certain cases as detailed below; (2) grant tax advantages to anon-resident entity or individual (a) without the need to carry out a substantial economic activity in the country or a said territory or (b) conditioned on thenon-exercise of a substantial economic activity in the country or a said territory; (3) do not tax or taxes proceeds generated abroad or taxes such proceeds at a maximum rate lower than 20% or 17% in certain cases as detailed below; or (4) restrict the ownership disclosure of assets and ownership rights or restricts disclosure about economic transactions carried out within its territory. Normative Ruling No. 1,037/10, as amended, also provided a list of the PTRs.

In the past, it was not clear whether the concept of PTR was also applicable to interest payments made to residents outside Brazil. Notwithstanding, in December 2017, the Brazilian Federal Revenue Service published Ruling No. 575/2017, stating that only payments to countries deemed as Favorable Tax Jurisdictions by Normative Ruling No. 1,037 would be subject to withholding tax at a 25% rate. Nevertheless, we cannot assure you that subsequent legislation or interpretations by the Brazilian tax authorities regarding the definition of a PTR provided by Law No. 9,430, of December 27, 1996, altered by Law No. 11,727, will also apply to aNon-Brazilian Holder on payments of interest on shareholders’ equity.

Notwithstanding the above, we recommend that you consult your own tax advisors regarding the consequences of the implementation of Law No. 11,727, Normative Ruling No. 1,037/10 and of any related Brazilian tax law or regulation concerning Favorable Tax Jurisdictions or PTRs.

On November 28, 2014, the Ministry of Treasury issued Ordinance No. 488, which reduces the threshold income tax rate for determining a Favorable Tax Jurisdiction and PTRs from 20% to 17%. The reduced 17% threshold applies only to countries and regimes aligned with international standards of fiscal transparency in accordance with rules to be established by the Brazilian tax authorities in Normative Ruling No. 1,530, dated December 19, 2014. Normative Ruling No. 1,530/14 provides that compliance with such standards requires: (1) signature or negotiations completion for a treaty or agreement allowing the exchange of information related to identification of income beneficiaries, shareholding structure, ownership of goods or rights, or economic transactions that are carried out; and (2) commitment to the criteria set out in internationalanti-tax evasion forums of which Brazil is a member, such as the Global Forum on Transparency and Exchange of Information. Normative Ruling No. 1,037/10 is regularly updated by tax authorities.

Taxation of Gains

Under Law No. 10,833, enacted on December 29, 2003, the gain on the disposition or sale of assets located in Brazil by anon-BrazilianNon-Brazilian holder,Holder, whether to anothernon-Brazilian resident or to a Brazilian resident, may be subject to withholding income tax on capital gain taxesgains in Brazil.

With respect to the disposition of Oi’s common sharesCommon Shares or preferred shares,Preferred Shares, as they are assets located in Brazil, thenon-BrazilianNon-Brazilian holderHolder should be subject to withholding income tax on the gains assessed, following the rules described below, regardless of whether the transactions are conducted in Brazil or with a Brazilian resident.

With respect to Oi’s ADSs, although the matter is not entirely clear, arguably the gains realized by anon-BrazilianNon-Brazilian holderHolder upon the disposition of ADSs to anothernon-Brazilian resident will not be taxed in Brazil, on the basis that ADSs are not “assets located in Brazil” for the purposes of Law No. 10,833. We cannot assure you, however, that the Brazilian tax authorities or the Brazilian courts will agree with this interpretation.interpretation, considering the general and unclear scope of Law No. 10,833 and the absence of judicial guidance in respect thereof. As a result, gains on a disposition of ADSs by anon-BrazilianNon-Brazilian holderHolder to a Brazilian resident, or even to anon-Brazilian resident, in the event that courts determine that ADSs would constitute assets located in Brazil, may be subject to income tax in Brazil according to the rules applicable to Oi’s common sharesCommon Shares and preferred shares,Preferred Shares, described above.below.

As a general rule, gains realized as a result of a disposition of Oi’s common shares, preferred sharesCommon Shares, Preferred Shares or ADSs are the positive difference between the amount realized on the transaction and the acquisition cost of Oi’s common shares, preferred sharesCommon Shares, Preferred Shares or ADSs.

Under Brazilian law, however, income tax rules on such gains can vary depending on the domicile of thenon-BrazilianNon-Brazilian holder,Holder, the type of registration of the investment by thenon-BrazilianNon-Brazilian holderHolder with the Brazilian Central Bank and how the disposition is carried out, as described below.

Gains realized on a disposition of shares carried out on a Brazilian stock exchange (which includes the organizedover-the-counter market) are:

 

exempt from income tax when realized by anon-BrazilianNon-Brazilian holderHolder that (1) has registered its investment in Brazil with the Brazilian Central Bank under the rules of Resolution No.is a 4,373 dated September 14, 2014, which replaced Resolution 2,689 dated January 26, 2000 (“4,373 Holder”),Holder, and (2) is not a resident in a country or location which is defined as a “tax haven” jurisdiction for this purposesFavorable Tax Jurisdiction (as described below)above); or

 

subject to income tax at a rate of up to 25% in any other case, including a case of gains assessed by anon-BrazilianNon-Brazilian holderHolder that is not a 4,373 Holder and is a resident of a country or location defined as a “tax haven” jurisdiction for this purposeFavorable Tax Jurisdiction (as described below)above). In these cases, a withholding income tax of 0.005% of the sale value will be applicable and can be later offset with the eventual income tax due on the capital gain. This 0.005% withholding income tax is not levied on day trade transactions.transactions, which are subject to a rate of 1%.

Any other gains assessed on a disposition of Oi’s common sharesCommon Shares or preferred sharesPreferred Shares that is not carried out on a Brazilian stock exchange are subject to withholding income tax at thea rate of 15%, orup to 25% in the case of anon-Brazilian holder which resides in a “tax haven” jurisdiction according to the definition applicable to this situation.. In the case that these gains are related to transactions conducted on the Braziliannon-organizedover-the-counter market with intermediation, income tax withholding of 0.005% will also be applicable and can be offset against the eventual income tax due on the capital gain. This 0.005% income tax withholding is not levied in day trade transactions.

In the case of 4,373 Holders, a country or location should only be defined as a “tax haven” jurisdiction when it (1) does not tax income, or (2) taxes income at a rate of 20% or less. In the case of gains realized bynon-Brazilian holders other than 4,373 Holders, a country or location should be defined as a “tax haven” jurisdiction when it (a) does not tax income, (b) taxes income at a rate of 20% or less, or (c) where local laws do not allow access to information related to shareholding composition, ownership of investments, or the identity of the beneficial owners of earnings that are attributed tonon-residents. See “—Discussion on Definition of ‘Tax Haven’ Jurisdictions” for more information on this maximum rate of 20% and its reduction to 17%.

In the case of redemption of securitiesCommon Shares or Preferred Shares or capital reduction by a Brazilian corporation, such as Oi, the positive difference between the amount effectively received by thenon-BrazilianNon-Brazilian holderHolder and the correspondingproportional acquisition cost of the redeemed assets is treated, for tax purposes, as capital gain derived from sale or exchange of shares not carried out on a Brazilian stock exchange market, and is therefore subject to withholding income tax at the raterates of 15% orup to 25%, as the case may be.

The deposit of Oi’s common or preferred shares in exchange for ADSs willmay be subject to Brazilian income tax on capital gains at the rate up to 25%, if the acquisition cost of the shares is lower than (1) the average price per share on a Brazilian stock exchange on which the greatest number of such shares were sold on the day of deposit, or (2) if no shares were sold on that day, the average price on the Brazilian stock exchange on which the greatest number of shares were sold in the 15 trading sessions immediately preceding such deposit. In such case, the difference between the acquisition cost and the average price of the shares calculated as above will be considered to be a capital gain subject to income tax withholding at the rate of 15% or 25%, as the case may be.gain. In some circumstances, there may be arguments to claim that this taxation is not applicable in the case of anon-BrazilianNon-Brazilian holderHolder that is a 4,373 Holder and is not a resident in a “tax haven” jurisdiction for this purpose.Favorable Tax Jurisdiction. The availability of these arguments to any specific holder of Oi’s common sharesCommon Shares or preferred sharesPreferred Shares will depend on the circumstances of such holder. Prospective holders of Oi’s common sharesCommon Shares or preferred sharesPreferred Shares should consult their own tax advisors as to the tax consequences of the deposit of Oi’s common sharesCommon Shares or preferred sharesPreferred Shares in exchange for ADSs.

The withdrawal of ADSs in exchange for the underlying Common Shares or Preferred Shares is not subject to Brazilian income tax, as far as the regulatory rules in respect to the registration of the investment before the Brazilian Central Bank are duly observed.

Any exercise of preemptive rights relating to Oi’s common shares, preferred sharesCommon Shares, Preferred Shares or ADSs will not be subject to Brazilian taxation. Any gain on the sale or disposition or assignment of preemptive rights relating to Oi’s common sharesCommon Shares or preferred shares,Preferred Shares, including the sale or assignment carried out by the depositary, on behalf ofnon-BrazilianNon-Brazilian holdersHolders of ADSs, will be subject to Brazilian income taxation according to the same rules applicable to the sale or disposition of Oi’s common sharesCommon Shares or preferred shares.

On March 16, 2016, Provisional Measure No. 692 was converted into Law 13,259/16 and increasedPreferred Shares (see above). Tax authorities may attempt to tax rates on capitalsuch gains earned by Brazilian individuals and certain legal entities. The new rates should apply as from 2017 as follows: (1) 15%even when sale or assignment of such rights takes place outside Brazil, based on the capital gain not exceeding R$5,000,000; (2) 17.5% on the capital gain amount between R$5,000,000 and R$10,000,000; (3) 20% on the capital gain amount between R$10,000,000 and R$30,000,000; and (4) 22.5% on the capital gain which exceeds R$30,000,000. The new rates should also apply tonon-Brazilian holders depending on their type of investment, jurisdiction and the sale transaction, subject to confirmation on a case by case basis.

Discussion on Definition of “Tax Haven” Jurisdictions

Until December 2008, under Brazilian tax laws, a Low Tax Jurisdiction (“LTJ”) was defined as a country or location that does not impose taxation on income, or imposes the income tax at a rate lower than 20%. There was also the concept of Tax Favorable Jurisdiction (“TFJ”) which also included the jurisdictions where local laws do not allow access to information related to shareholding composition, ownership of investments, or the identity of the beneficial owners of earnings that are attributed tonon-resident. There was a list of TFJs enacted by Brazilian tax authorities by means of Normative Instruction No. 188/2002.

On June 24, 2008, Law No. 11,727 introduced the concept of Privileged Tax Regimes (“PTRs”), which encompasses the countries and jurisdictions that: (1) do not tax income or tax it at a maximum rate lower than 20%; (2) grant tax advantages to anon-resident entity or individual (a) without the need to carry out a substantial economic activity in the country or a said territory or (b) conditioned on thenon-exercise of a substantial economic activity in the country or a said territory; (3) do not tax or taxes proceeds generated abroad at a maximum rate lower than 20.0%; or (4) restrict the ownership disclosure of assets and ownership rights or restricts disclosure about economic transactions carried out.

As a consequence, in 2010, a new list was enacted by Brazilian tax authorities, via Normative Instruction 1,037/10 (“NI 1,037/10”), which includes the countries considered as TFJs and the locations considered as granting PTRs. Under Section 2 of NI 1,037/10, companies incorporated as LLCs in the US, and companies benefiting from some holding regimes in Europe, may be considered as granting PTRs. We highlight that there would be solid legal grounds to sustain that the list should be interpreted as an exhaustive list, so that only the countries and locations listed should be viewed as TFJs and PTRs, according to their specific qualification. The interpretation of the current Brazilian tax legislation should lead to the conclusion that the concept of PTR should only apply for certain Brazilian tax purposes, such as transfer pricing and thin capitalization. According to this interpretation, the concept of PTR should not be applied in connection with the taxation of dividends, interest on shareholders’ equity and gains related to investments made bynon-Brazilian holders in Brazilian corporations. Regulations andnon-binding tax rulings issued by Brazilian federal tax authorities seem to confirm this interpretation.

Notwithstanding the above, we recommend that you consult your own tax advisors regarding the consequences of the implementationprovisions of Law No. 11,727, NI 1,037/10 and of any related Brazilian10,833/03.

There can be no assurance that the current favorable tax law or regulation concerning LTJs, TFJs, or PTRs.

On November 28, 2014, the Brazilian Revenue Service issued Rule No. 488, which reduces the threshold income tax rate for determining a TFJ from 20%treatment to 17%. This rule also applies for purposes of the definition of PTRs. In any event, differing interpretations by the tax authorities4,373 Holders will continue in the application of this rule may result in a lower number of jurisdictions being characterized as TFJ. Furthermore, the RFB issued Normative Instruction No. 1,530/14 providing that compliance with such standards requires: (1) signature or negotiations completion for a treaty or agreement allowing the exchange of information related to identification of income beneficiaries, shareholding structure, ownership of goods or rights, or economic transactions that are carried out; and (2) commitment to the criteria set out in internationalanti-tax evasion forums of which Brazil is a member. A new list of TFJs and PTRs has not been issued to date.future.

Tax on Foreign Exchange Transactions (IOF/Exchange Tax)

Brazilian law imposes a Tax on Foreign Exchange Transactions, or IOF/Exchange Tax, on the conversion ofreais into foreign currency and on the conversion of foreign currency intoreais. The currently applicable rate for most types of foreign exchange transactions is 0.38%. However, other rates apply to specific types of transactions.

Any inflow of funds related to investments carried out on the Brazilian financial and capital markets by a 4,373 Holders is currently subject to the IOF/Exchange Tax at a rate of zero percent. Foreign exchange transactions related to outflows of funds in connection with investments carried out on the Brazilian financial and capital markets are subject to the IOF/Exchange Tax at a rate of zero percent.

The IOF/Exchange Tax also levies at a zero percent rate in case of dividends and interest on shareholders’ equity paid by a Brazilian corporation tonon-BrazilianNon-Brazilian holders.Holders.

The Brazilian government is permitted to increase the rate of the IOF/Exchange Tax at any time by up to 25% on the foreign exchange transaction amount. However, any increase in rates will only apply to transactions carried out after such increase in rates enters into force.

The purchase of ADSs by anon-BrazilianNon-Brazilian holderHolder outside Brazil generally does not require the execution of a foreign exchange agreement with the Brazilian Central Bank. If this is the case, the IOF/Exchange Tax is not due. The IOF/Exchange Tax is levied at a zero percent rate in connection with foreign exchange agreements, without any actual flows of funds, thatwhich are required for a cancellation of ADSs and exchange for shares traded on a Brazilian stock exchange.

Tax on Transactions Involving Securities (IOF/ Securities Tax)

Brazilian law imposes a Tax on Transactions Involving Bonds and Securities, or IOF/Bonds and Securities, due on transactions involving bonds and securities, including those carried out on a Brazilian stock exchange.exchange, futures and commodities exchanges.

The rate of IOF/Bonds and Securities applicable to most transactions involving shares and ADSs is currently zero, although the Brazilian government may increase such rate at any time up to 1.5% of the transaction amount per day, but only in respect of future transactions.

The transfer (cessão) of shares traded on a Brazilian stock exchange for the issuance of depositary receipts to be traded outside Brazil, such as ADSs, is currently subject to the IOF/Bonds and Securities at a zero percent rate.

New Tax Regime Created by Law No. 12,973

Normative Instruction No. 1,397/2013, or NI 1,397/2013, published in the Official Gazette on September 17, 2013, was enacted to regulate the transitional tax regime, or RTT, in force between January 1, 2008 and December 31, 2014, to adjust, for tax purposes, the net profit calculated under the IFRS rules in accordance with Law 11,638/2007. According to NI 1,397/2013, for purposes of calculating dividends and interest on net equity, taxpayers must use the accounting books prepared according to the criteria in force on December 31, 2007, and not IFRS. According to such provisions, depending on the tax basis used by the taxpayer, certain dividend distributions may be subject to a 15% withholding tax (or 25% if the taxpayer resides in a “tax haven” jurisdiction).

Provisional Measure 627/2013 was converted into Law No. 12,973, enacted on May 13, 2014 (“Law 12,973/14”), which revoked the RTT and introduced a new tax regime, in line with the current Brazilian accounting standards (IFRS). According to Law 12,973/14, companies electing to be taxed under the new regime on January 1, 2014 as opposed to January 1, 2015 will not be subject to taxation under NI 1,397/2013 on their dividend distributions based on 2014 profits. Companies that did not elect to be taxed under the new regime on January 1, 2014, might be subject to withholding income tax on a part of the dividend distributions based on 2014 profits, according to the rules set forth under NI 1,397/2013.

Other Brazilian Taxes

There are no Brazilian inheritance, gift or succession taxes applicable to the ownership, transfer or disposition of Oi’s common shares, preferred sharesCommon Shares, Preferred Shares or ADSs by anon-BrazilianNon-Brazilian holderHolder except for gift and inheritance taxes levied by some states in Brazil.Brazil in the transfer of Common Shares, Preferred Shares or ADSs to residents of those states. There are no Brazilian stamp, issue, registration, or similar taxes or duties payable bynon-BrazilianNon-Brazilian holdersHolders of Oi’s common shares, preferred sharesCommon Shares, Preferred Shares or ADSs.

U.S. Federal Income Tax Considerations

The following is a discussion of the material U.S. federal income tax consequences that may be relevant with respect to the acquisition, ownership and disposition of Oi’s common shares, preferred sharesCommon Shares, Preferred Shares or ADSs, which are evidenced by American Depositary Receipts, or ADRs. This description addresses only the U.S. federal income tax considerations of U.S. Holders (as defined below) that are initial purchasers of Oi’s common shares, preferred sharesCommon Shares, Preferred Shares or ADSs and that will hold such shares or ADSs as capital assets. This description does not address tax considerations applicable to holders that may be subject to special tax rules, such as banks, financial institutions, insurance companies, real estate investment trusts, grantor trusts, regulated investment companies, dealers or traders in securities or currencies,tax-exempt entities, pension funds, persons that received Oi’s common shares, preferred sharesCommon Shares, Preferred Shares or ADSs pursuant to an exercise of employee stock options or rights or otherwise as compensation for the performance of services, persons that will hold Oi’s common shares, preferred sharesCommon Shares, Preferred Shares or ADSs as a position in a “straddle” or as a part of a “hedging,” “conversion” or other risk reduction transaction for U.S. federal income tax purposes, persons that have a “functional currency” other than the U.S. dollar, persons that will own the common shares, preferred sharesCommon Shares, Preferred Shares or ADSs of Oi through partnerships or other pass through entities, holders subject to the alternative minimum tax, certain former citizens or long-term residents of the United States or holders that own (or are deemed to own) 10% or more (by combined voting power or combined value) of Oi’s shares.

This description does not address any state, local ornon-U.S. tax consequences of the acquisition, ownership and disposition of Oi’s common shares, preferred sharesCommon Shares, Preferred Shares or ADSs by U.S. Holders. Moreover, this description does not address the consequences of any U.S. federal tax other than income tax, including but not limited to the U.S. federal estate and gift taxes. This description is based on (1) the Internal Revenue Code of 1986, as amended (the “Code”), existing and temporary U.S. Treasury Regulations and judicial and administrative interpretations thereof, in each case as in effect and available on the date of this annual report, as well as proposed Treasury Regulations available on the date of this annual report, and (2) in part, the representations of the depositary and the assumption that each obligation in the deposit agreement and any related agreement will be performed in accordance with its terms. All of the foregoing is subject to change, which change could apply retroactively and could affect the tax consequences described below. Holders should consult their tax advisers to determine the particular tax consequences to such holders of the acquisition, ownership and disposition of Oi’s common shares, preferred sharesCommon Shares, Preferred Shares or ADSs, including the applicability and effect of U.S. state, local andnon-U.S. tax laws.

As used herein, the term “U.S. Holder” means, for U.S. federal tax purposes, a beneficial owner of Oi’s common shares, preferred sharesCommon Shares, Preferred Shares or ADSs that is:

 

an individual citizen or resident of the United States;

 

a corporation organized under the laws of the United States, any state thereof or the District of Columbia;

 

an estate the income of which is subject to U.S. federal income taxation regardless of its source; or

 

a trust if (1) a court within the United States is able to exercise primary supervision over its administration, and (2) one or more United States persons have the authority to control all of the substantial decisions of such trust.

If a partnership (or any other entity treated as a partnership for U.S. federal income tax purposes) holds Oi’s common shares, preferred sharesCommon Shares, Preferred Shares or ADSs, the tax treatment of a partner in such partnership will generally depend on the status of the partner and the activities of the partnership. A partnership or its partners should consult their tax advisor as to its tax consequences.

Treatment of ADSs

In general, for U.S. federal income tax purposes, a holder of an ADR evidencing an ADS will be treated as the beneficial owner of Oi’s common sharesCommon Shares or preferred sharesPreferred Shares represented by the applicable ADS. The U.S. Treasury Department has expressed concern that depositaries for ADSs, or other intermediaries between the holders of shares of an issuer and the issuer, may be taking actions that are inconsistent with the claiming of U.S. foreign tax credits by U.S. Holders of such receipts or shares. Such actions include, for example, apre-release of an ADS by a depositary. Accordingly, the analysis regarding the availability of a U.S. foreign tax credit for Brazilian taxes, the sourcing rules described below and the availability of the reduced tax rate for dividends received by certainnon-corporate holders, each could be affected by future actions that may be taken by the U.S. Treasury Department.

Taxation of Dividends

Subject to the discussion below under “—Passive Foreign Investment Company Rules,” in general, the gross amount of a distribution made with respect to a common share, preferred share or ADS of Oi (which for this purpose shall include distributions of interest attributable to shareholders’ equity before any reduction for any Brazilian taxes withheld therefrom) will, to the extent made from the current or accumulated earnings and profits of Oi, as determined under U.S. federal income tax principles, constitute a dividend to a U.S. Holder for U.S. federal income tax purposes.Non-corporate U.S. Holders may be taxed on dividends from a qualified foreign corporation at the lower rates applicable to long-term capital gains (i.e., gains with respect to capital assets held for more than one year). A foreign corporation is treated as a qualified foreign corporation with respect to dividends received from that corporation on shares or ADSs that are readily tradable on an established securities market in the United States. U.S. Treasury Department guidance indicates that the ADSs of Oi (which are listed on the NYSE), but not the common or preferred shares of Oi, are readily tradable on an established securities market in the United States. Thus, subject to the discussion below under “—Passive Foreign Investment Company Rules,” as of the date of this annual report, dividends that Oi pays on the ADS, but not on the Common Shares or Preferred Shares of Oi, meet the trading conditions discussed above required for these reduced tax rates. However, there can be no assurance that the ADSs will be considered readily tradable on an established securities market in later years. Furthermore, a U.S. Holder’s eligibility for such preferential rate is subject to certain holding period requirements and thenon-existence of certain risk reduction transactions with respect to the ADSs and such preferential rate is not available if Oi is a PFIC for the taxable year in which such dividend is paid or was a PFIC for the taxable year preceding the taxable year in which such dividend is paid. Such dividends will not be eligible for the dividends received deduction generally allowed to corporate U.S. Holders. Subject to the discussion below under “—Passive Foreign Investment Company Rules,” if a distribution exceeds the amount of the current and accumulated earnings and profits of Oi, it will be treated as anon-taxable return of capital to the extent of the U.S. Holder’s tax basis in the common share, preferred share or ADS of Oi on which it is paid and thereafter as capital gain. Oi does not maintain calculations of the earnings and profits of Oi under U.S. federal income tax principles. Therefore, U.S. Holders should expect that distributions by Oi generally will be treated as dividends for U.S. federal income tax purposes. Additionally, because Oi believes that it was a PFIC for the taxable year ended December 31, 2018, distributions, if any, paid during the 2019 taxable year are not be eligible for the preferential tax rates discussed above.

A dividend paid inreais will be includible in the income of a U.S. Holder at its value in U.S. dollars calculated by reference to the prevailing spot market exchange rate in effect on the day it is received by the U.S. Holder in the case of Common Shares or Preferred Shares or, in the case of a dividend received in respect of ADSs of Oi, on the date the dividend is received by the depositary, whether or not the dividend is converted into U.S. dollars. Assuming the payment is not converted at that time, the U.S. Holder will have a tax basis in reais equal to that U.S. dollar amount, which will be used to measure gain or loss from subsequent changes in exchange rates. Any gain or loss realized by a U.S. Holder that subsequently sells or otherwise disposes of reais, which gain or loss is attributable to currency fluctuations after the date of receipt of the dividend, will be ordinary gain or loss. The amount of any distribution of property other than cash will be the fair market value of such property on the date of distribution.

The gross amount of any dividend paid (which will include any amounts withheld in respect of Brazilian taxes) with respect to a common share, preferred share or ADS of Oi will be subject to U.S. federal income taxation as foreign source dividend income, which may be relevant in calculating a U.S. Holder’s foreign tax credit limitation. Subject to limitations under U.S. federal income tax law concerning credits or deductions for foreign taxes and certain exceptions for short-term and hedged positions, any Brazilian withholding tax will be treated as a foreign income tax eligible for credit against a U.S. Holder’s U.S. federal income tax liability (or at a U.S. Holder’s election, may be deducted in computing taxable income if the U.S. Holder has elected to deduct all foreign income taxes for the taxable year). The limitation on foreign taxes eligible for the U.S. foreign tax credit is calculated separately with respect to specific “baskets” of income. For this purpose, the dividends should generally constitute “passive category income,” or in the case of certain U.S. Holders, “general category income.” The rules with respect to foreign tax credits are complex, and U.S. Holders are urged to consult their own tax advisors regarding the availability of the foreign tax credit under their particular circumstances.

Treatment of Preferred Stock

Section 305 of the Code provides special rules for the tax treatment of preferred stock. According to the U.S. Treasury Regulations under that section, the term preferred stock generally refers to stock which enjoys certain limited rights and privileges (generally associated with specified dividend and liquidation priorities) but does not participate in corporate growth to any significant extent. While Oi’s Preferred Shares have some preferences over its Common Shares, the Preferred Shares are not fixed as to dividend payments or liquidation value. Consequently, although the matter is not entirely clear, because the determination is highly factual in nature, it is more likely than not that the preferred shares of Oi will be treated as “common stock” within the meaning of section 305 of the Code. If the preferred shares are treated as “common stock” for purposes of section 305 of the Code, distributions to U.S. Holders of additional shares of such “common stock” or preemptive rights relating to such “common stock” with respect to their preferred shares or ADSs that are made as part of a pro rata distribution to all shareholders in most instances will not be subject to U.S. federal income tax. On the other hand, if the preferred shares are treated as “preferred stock” within the meaning of section 305 of the Code, and if a U.S. Holder receives a distribution of additional shares or preemptive rights as described in the preceding sentence, such distributions (including amounts withheld in respect of any Brazilian taxes), as discussed more fully below, will be treated as dividends to the same extent and in the same manner as distributions payable in cash. In that event, the amount of such distribution (and the basis of the new shares or preemptive rights so received) will equal the fair market value of the shares or preemptive rights on the date of distribution.

Sale, Exchange or Other Disposition of the Common Shares, Preferred Shares or ADSs of Oi

A deposit or withdrawal of common shares or preferred shares by a U.S. Holder in exchange for the ADS that represent such shares will not result in the realization of gain or loss for U.S. federal income tax purposes. Subject to the discussion below under “—Passive Foreign Investment Company Rules,” a U.S. Holder generally will recognize capital gain or loss upon a sale, exchange or other disposition of a common share, preferred share or ADS of Oi held by the U.S. Holder or the depositary, as the case may be, in an amount equal to the difference between the U.S. Holder’s adjusted basis in its common shares, preferred shares or ADSs of Oi (determined in U.S. dollars) and the U.S. dollar amount realized on the sale, exchange or other disposition. If a Brazilian tax is withheld on the sale, exchange or other disposition of a share, the amount realized by a U.S. Holder will include the gross amount of the proceeds of that sale, exchange or other disposition before deduction of the Brazilian tax. In the case of anon-corporate U.S. Holder, the maximum marginal U.S. federal income tax rate applicable to capital gain generally will be lower than the maximum marginal U.S. federal income tax rate applicable to ordinary income (other than, as discussed above, certain dividends) if such holder’s holding period for such common share, preferred share or ADS of Oi exceeds one year (i.e., such gain is a long-term capital gain). Capital gain, if any, realized by a U.S. Holder on the sale or exchange of a common share, preferred share or ADS of Oi generally will be treated as U.S. source income for U.S. foreign tax credit purposes. Consequently, in the case of a disposition or deposit of a common share, preferred share or ADS of Oi that is subject to Brazilian tax, the U.S. Holder may not be able to use the foreign tax credit for that Brazilian tax unless it can apply the credit against U.S. tax payable on other income from foreign sources in the appropriate income category, or, alternatively, it may take a deduction for the Brazilian tax if it elects to deduct all of its foreign income taxes. The deductibility of capital losses is subject to limitations under the Code.

The initial tax basis of a U.S. Holder’s common shares, preferred shares or ADSs of Oi will be the U.S. dollar value of the reais-denominated purchase price determined on the date of purchase. If the common shares, preferred shares or ADSs of Oi are treated as traded on an “established securities market,” a cash basis U.S. Holder, or, if it elects, an accrual basis U.S. Holder, will determine the dollar value of the cost of such common shares, preferred shares or ADSs by translating the amount paid at the spot rate of exchange on the settlement date of the purchase. The conversion of U.S. dollars to reais and the immediate use of that currency to purchase common shares, preferred shares or ADSs generally will not result in taxable gain or loss for a U.S. Holder.

With respect to the sale or exchange of Common Shares, Preferred Shares or ADSs, the amount realized generally will be the U.S. dollar value of the payment received determined on the date of disposition. If Common Shares, Preferred Shares or ADSs are treated as traded on an “established securities market,” a cash basis taxpayer, or, if it elects, an accrual basis taxpayer, will determine the U.S. dollar value of the amount realized by translating the amount received at the spot rate of exchange on the settlement date of the sale.

Passive Foreign Investment Company Rules

ANon-U.S.non-U.S. corporation will be classified as a PFIC for U.S. federal income tax purposes in any taxable year in which, after applying certain look-through rules, either (1) at least 75 percent of its gross income is “passive income,” or (2) at least 50 percent of the average value of its gross assets is attributable to assets that produce “passive income” or is held for the production of passive income. Passive income for this purpose generally includes dividends, interest, royalties, rents and gains from commodities and securities transactions. For purposes of the PFIC asset test, the aggregate fair market value of the assets of a publicly traded foreign corporation generally is treated as being equal to the sum of the aggregate value of the outstanding stock and the total amount of the liabilities of such corporation (the “Market Capitalization”).

Based on certain estimates of the gross income and gross assets of Oi, the nature of its business, the size of its investment in certain subsidiaries, and its anticipated Market Capitalization, Oi believes that it was not classified as a PFIC for Oi’sits taxable yearsyear ended December 31, 2016, and December 31, 2017,2019, although Oi believes that it was not a PFIC for U.S. federal income tax purposes.the taxable year ended December 31, 2018. Nevertheless, because PFIC status is determined annually based on ourOi’s income, assets and activities for the entire taxable year, it is not possible to determine whether weOi will be characterized as a PFIC for the taxable year ending December 31, 2018,2020, or for any subsequent year, until after the close of the year. Furthermore, because Oi determines the value of ourits gross assets based on the Market Capitalization test, a decline in the value of our ordinary sharesits Common Shares and preferred sharesPreferred Shares may result in ourOi becoming a PFIC. Accordingly, there can be no assurance that weOi will not be considered a PFIC for any taxable year. Moreover, Oi has not obtained an opinion from counsel regarding the PFIC status of Oi for any taxable period.

If Oi is a PFIC for any taxable year during which a U.S. Holder holds Oi’s common shares, preferred sharesCommon Shares, Preferred Shares or ADSs, Oi generally will continue to be treated as a PFIC with respect to such U.S. Holder for all succeeding years during which such U.S. Holder holds common shares, preferred sharesCommon Shares, Preferred Shares or ADSs, of Oi, unless Oi ceases to be a PFIC and such U.S. Holder makes a “deemed sale” election with respect to such common shares, preferred sharesCommon Shares, Preferred Shares or ADSs of Oi.ADSs. If such election is made, such U.S. Holder will be deemed to have sold such common shares, preferred sharesCommon Shares, Preferred Shares or ADSs of Oi held by such U.S. Holder at their fair market value on the last day of the last taxable year in which Oi qualified as a PFIC, and any gain from such deemed sale would be subject to the consequences described in the following paragraph. After the deemed sale election, such U.S. Holder’s common shares, preferred sharesCommon Shares, Preferred Shares or ADSs of Oi with respect to which the deemed sale election was made will not be treated as shares in a PFIC, and such U.S. Holder would not be subject to the rules described below with respect to any “excess distribution” such U.S. Holder receives from Oi or any gain from an actual sale or other disposition of such common shares, preferred sharesCommon Shares, Preferred Shares or ADSs, of Oi, unless Oi subsequently becomes a PFIC.The rules dealing with deemed sale elections are complex. U.S. Holders are encouraged to consult their tax advisor as to the possibility and consequences of making a deemed sale election if Oi ceases to be treated as a PFIC and such election becomes available to U.S. Holders.election.

For each taxable year that Oi is treated as a PFIC with respect to a U.S. Holder, any excess distribution (generally a distribution in excess of 125% of the average distribution over a three-year period or shorter holding period for Oi’s common shares, preferred sharesCommon Shares, Preferred Shares or ADSs) and realized gain will be treated as ordinary income and will be subject to tax as if (1) the excess distribution or gain had been realized ratably over the U.S. Holder’s holding period, (2) the amount deemed realized in each year had been subject to tax in each such year at the highest marginal rate for such year (other than income allocated to the current period or any taxable period before Oi became a PFIC, which would be subject to tax at the U.S. Holder’s regular ordinary income rate for the current year and would not be subject to the interest charge discussed below), and (3) the interest charge generally applicable to underpayments of tax had been imposed on the taxes deemed to have been payable in those years. U.S. Holders should consult their own tax advisors regarding the tax consequences of Oi being treated as a PFIC with respect to such U.S. Holders. The tax liability for amounts allocated to taxable years prior to the year of disposition or excess distribution cannot be offset by any net operating losses for such years, and gains (but not losses) realized on the sale or other disposition of common shares, preferred sharesCommon Shares, Preferred Shares or ADSs of Oi cannot be treated as capital, even if a U.S. Holder holds the common shares, preferred sharesCommon Shares, Preferred Shares or ADSs of Oi as capital assets. In addition, a U.S. Holder’s tax basis in common shares, preferred sharesCommon Shares, Preferred Shares or ADSs of Oi that are acquired from a decedent would not receive astep-up to fair market value as of the date of the decedent’s death but instead would be equal to the decedent’s basis, if lower.

If Oi is treated as a PFIC with respect to a U.S. Holder for any taxable year, to the extent any of Oi’s subsidiaries are also PFICs or Oi makes direct or indirect equity investments in other entities that are PFICs, such U.S. Holder may be deemed to own shares in such lower-tier PFICs that are directly or indirectly owned by Oi in that proportion which the value of the common shares, preferred shares or ADSs of Oi such U.S. Holder owns bears to the value of all of Oi’s common shares, preferred sharesCommon Shares, Preferred Shares and ADSs, and such U.S. Holder may be subject to the adverse tax consequences described in the preceding two paragraphs with respect to the shares of such lower-tier PFICs that such U.S. Holder would be deemed to own. U.S. Holders should consult their tax advisor regarding the application of the PFIC rules to any of Oi’s subsidiaries.

If Oi is treated as a PFIC with respect to a U.S. Holder of the common shares, preferred shares or ADSs of Oi, such U.S. Holder may be able to make certain elections that may alleviate certain of the tax consequences referred to above. Where a company that is a PFIC meets certain reporting requirements, a U.S. Holder can avoid certain adverse PFIC consequences described above by making a “qualified electing fund,” or QEF, election to be taxed currently on its proportionate share of the PFIC’s ordinary income and net capital gains. However, Oi does not intend to comply with the necessary accounting and record keeping requirements that would allow a U.S. Holder to make a QEF election with respect to Oi.

If Oi’s common shares, preferred sharesCommon Shares, Preferred Shares or ADSs are “regularly traded” on a “qualified exchange,” a U.S. Holder may make amark-to-market election with respect to the common shares, preferred shares or ADSs of Oi, as the case may be. If a U.S. Holder makes themark-to-market election, for each year in which Oi is a PFIC, the holder will generally include as ordinary income the excess, if any, of the fair market value of Oi’s common shares, preferred shares,Common Shares, Preferred Shares or ADSs, as the case may be, at the end of the taxable year over their adjusted tax basis, and will be permitted an ordinary loss in respect of the excess, if any, of the adjusted tax basis of Oi’s common shares, preferred sharesCommon Shares, Preferred Shares or ADSs, over their fair market value at the end of the taxable year (but only to the extent of the net amount of previously included income as a result of themark-to-market election). If a U.S. Holder makes the election, the holder’s tax basis in Oi’s common shares, preferred sharesCommon Shares, Preferred Shares or ADSs, as the case may be, will be adjusted to reflect the amount of any such income or loss. Any gain recognized on the sale or other disposition of Oi’s common shares, preferred sharesCommon Shares, Preferred Shares or ADSs will be treated as ordinary income. Oi’s common shares, preferred sharesCommon Shares, Preferred Shares and ADSs will be considered “marketable stock” if they are traded on a qualified exchange, other than in de minimis quantities, on at least 15 days during each calendar quarter. The NYSE is a qualified exchange and the B3 may constitute a qualified exchange for this purpose provided the B3 meets certain trading volume, listing, financial disclosure, surveillance and other requirements set forth in applicable U.S. Treasury Regulations. However, Oi cannot be certain that its common shares, preferred sharesCommon Shares, Preferred Shares or ADSs will continue to trade on the B3 or the NYSE, respectively, or that its common shares, preferred sharesCommon Shares, Preferred Shares or ADSs will be traded on at least 15 days in each calendar quarter in other than de minimis quantities. U.S. Holders should be aware, however, that for each taxable year that Oi is treated as a PFIC with respect to a U.S. Holder, the interest charge regime described above could be applied to indirect distributions or gains deemed to be attributable to such U.S. Holder in respect of any of Oi’s subsidiaries that also may be determined to be a PFIC, and themark-to-market election generally would not be effective for such subsidiaries. Each U.S. Holder should consult its own tax advisor to determine whether amark-to-market election is available and the consequences of making an election if Oi were characterized as a PFIC.

If a U.S. Holder owns common shares, preferred shares or ADSs of Oi during any year in which Oi was a PFIC, such U.S. Holder generally must file IRS Form 8621 with respect to Oi, generally with the U.S. Holder’s federal income tax return for that year.

Taxation of Dividends

Subject to the discussion above under “—Passive Foreign Investment Company Rules,” in general, the gross amount of a distribution made with respect to a common share, preferred share or ADS of Oi (which for this purpose shall include distributions of interest attributable to shareholders’ equity before any reduction for any Brazilian taxes withheld therefrom) will, to the extent made from the current or accumulated earnings and profits of Oi, as determined under U.S. federal income tax principles, constitute a dividend to a U.S. Holder for U.S. federal income tax purposes.Non-corporate U.S. Holders may be taxed on dividends from a qualified foreign corporation at the lower rates applicable to long-term capital gains (i.e., gains with respect to capital assets held for more than one year). A foreign corporation is treated as a qualified foreign corporation with respect to dividends received from that corporation on shares or ADSs that are readily tradable on an established securities market in the United States. U.S. Treasury Department guidance indicates that the ADSs of Oi (which are listed on the NYSE), but not the common or preferred shares of Oi, are readily tradable on an established securities market in the United States. Thus, subject to the discussion above under “—Passive Foreign Investment Company Rules,” as of the date of this annual report, dividends that Oi pays on the ADS, but not on the common sharesCommon Shares or preferred sharesPreferred Shares of Oi, currently meet the trading conditions discussed above required for these reduced tax rates. However, there can be no assurance that the ADSs will be considered readily tradable on an established securities market in later years. Furthermore, a U.S. Holder’s eligibility for such preferential rate is subject to certain holding period requirements and thenon-existence of certain risk reduction transactions with respect to the ADSs and such preferential rate is not available if Oi is a PFIC for the taxable year in which such dividend is paid or was a PFIC for the taxable year preceding the taxable year in which such dividend is paid. Such dividends will not be eligible for the dividends received deduction generally allowed to corporate U.S. Holders. Subject to the discussion above under “—Passive Foreign Investment Company Rules,” if a distribution exceeds the amount of the current and accumulated earnings and profits of Oi, it will be treated as anon-taxable return of capital to the extent of the U.S. Holder’s tax basis in the common share, preferred share or ADS of Oi on which it is paid and thereafter as capital gain. Oi does not maintain calculations of the earnings and profits of Oi under U.S. federal income tax principles. Therefore, U.S. Holders should expect that distributions by Oi generally will be treated as dividends for U.S. federal income tax purposes.

A dividend paid inreais will be includible in the income of a U.S. Holder at its value in U.S. dollars calculated by reference to the prevailing spot market exchange rate in effect on the day it is received by the U.S. Holder in the case of Oi’s common sharesCommon Shares or preferred sharesPreferred Shares or, in the case of a dividend received in respect of ADSs of Oi, on the date the dividend is received by the depositary, whether or not the dividend is converted into U.S. dollars. Assuming the payment is not converted at that time, the U.S. Holder will have a tax basis in reais equal to that U.S. dollar amount, which will be used to measure gain or loss from subsequent changes in exchange rates. Any gain or loss realized by a U.S. Holder that subsequently sells or otherwise disposes of reais, which gain or loss is attributable to currency fluctuations after the date of receipt of the dividend, will be ordinary gain or loss. The amount of any distribution of property other than cash will be the fair market value of such property on the date of distribution.

The gross amount of any dividend paid (which will include any amounts withheld in respect of Brazilian taxes) with respect to a common share, preferred share or ADS of Oi will be subject to U.S. federal income taxation as foreign source dividend income, which may be relevant in calculating a U.S. Holder’s foreign tax credit limitation. Subject to limitations under U.S. federal income tax law concerning credits or deductions for foreign taxes and certain exceptions for short-term and hedged positions, any Brazilian withholding tax will be treated as a foreign income tax eligible for credit against a U.S. Holder’s U.S. federal income tax liability (or at a U.S. Holder’s election, may be deducted in computing taxable income if the U.S. Holder has elected to deduct all foreign income taxes for the taxable year). The limitation on foreign taxes eligible for the U.S. foreign tax credit is calculated separately with respect to specific “baskets” of income. For this purpose, the dividends should generally constitute “passive category income,” or in the case of certain U.S. Holders, “general category income.” The rules with respect to foreign tax credits are complex, and U.S. Holders are urged to consult their own tax advisors regarding the availability of the foreign tax credit under their particular circumstances.

Treatment of Preferred Stock

Section 305 of the Code provides special rules for the tax treatment of preferred stock. According to the U.S. Treasury Regulations under that section, the term preferred stock generally refers to stock which enjoys certain limited rights and privileges (generally associated with specified dividend and liquidation priorities) but does not participate in corporate growth to any significant extent. While Oi’s preferred sharesPreferred Shares have some preferences over its common shares,Common Shares, the preferred sharesPreferred Shares are not fixed as to dividend payments or liquidation value. Consequently, although the matter is not entirely clear, because the determination is highly factual in nature, it is more likely than not that the preferred sharesPreferred Shares of Oi will be treated as “common stock” within the meaning of section 305 of the Code. If the preferred sharesPreferred Shares are treated as “common stock” for purposes of section 305 of the Code, distributions to U.S. Holders of additional shares of such “common stock” or preemptive rights relating to such “common stock” with respect to their preferred shares or ADSs that are made as part of a pro rata distribution to all shareholders in most instances will not be subject to U.S. federal income tax. On the other hand, if the preferred sharesPreferred Shares are treated as “preferred stock” within the meaning of section 305 of the Code, and if a U.S. Holder receives a distribution of additional shares or preemptive rights as described in the preceding sentence, such distributions (including amounts withheld in respect of any Brazilian taxes), as discussed more fully below, will be treated as dividends to the same extent and in the same manner as distributions payable in cash. In that event, the amount of such distribution (and the basis of the new shares or preemptive rights so received) will equal the fair market value of the shares or preemptive rights on the date of distribution.

Sale, Exchange or Other Disposition of the Common Shares, Preferred Shares or ADSs of Oi

A deposit or withdrawal of common shares or preferred shares by a U.S. Holder in exchange for the ADS that represent such shares will not result in the realization of gain or loss for U.S. federal income tax purposes. Subject to the discussion above under “—Passive Foreign Investment Company Rules,” a U.S. Holder generally will recognize capital gain or loss upon a sale, exchange or other disposition of a common share, preferred share or ADS of Oi held by the U.S. Holder or the depositary, as the case may be, in an amount equal to the difference between the U.S. Holder’s adjusted basis in its common shares, preferred shares or ADSs of Oi (determined in U.S. dollars) and the U.S. dollar amount realized on the sale, exchange or other disposition. If a Brazilian tax is withheld on the sale, exchange or other disposition of a share, the amount realized by a U.S. Holder will include the gross amount of the proceeds of that sale, exchange or other disposition before deduction of the Brazilian tax. In the case of anon-corporate U.S. Holder, the maximum marginal U.S. federal income tax rate applicable to capital gain generally will be lower than the maximum marginal U.S. federal income tax rate applicable to ordinary income (other than, as discussed above, certain dividends) if such holder’s holding period for such common share, preferred share or ADS of Oi exceeds one year (i.e., such gain is a long-term capital gain). Capital gain, if any, realized by a U.S. Holder on the sale or exchange of a common share, preferred share or ADS of Oi generally will be treated as U.S. source income for U.S. foreign tax credit purposes. Consequently, in the case of a disposition or deposit of a common share, preferred share or ADS of Oi that is subject to Brazilian tax, the U.S. Holder may not be able to use the foreign tax credit for that Brazilian tax unless it can apply the credit against U.S. tax payable on other income from foreign sources in the appropriate income category, or, alternatively, it may take a deduction for the Brazilian tax if it elects to deduct all of its foreign income taxes. The deductibility of capital losses is subject to limitations under the Code.

The initial tax basis of a U.S. Holder’s common shares, preferred shares or ADSs of Oi will be the U.S. dollar value of the reais-denominated purchase price determined on the date of purchase. If the common shares, preferred shares or ADSs of Oi are treated as traded on an “established securities market,” a cash basis U.S. Holder, or, if it elects, an accrual basis U.S. Holder, will determine the dollar value of the cost of such common shares, preferred shares or ADSs by translating the amount paid at the spot rate of exchange on the settlement date of the purchase. The conversion of U.S. dollars to reais and the immediate use of that currency to purchase common shares, preferred shares or ADSs generally will not result in taxable gain or loss for a U.S. Holder.

With respect to the sale or exchange of Oi’s common shares, preferred sharesCommon Shares, Preferred Shares or ADSs, the amount realized generally will be the U.S. dollar value of the payment received determined on the date of disposition. If Oi’s common shares, preferred sharesCommon Shares, Preferred Shares or ADSs are treated as traded on an “established securities market,” a cash basis taxpayer, or, if it elects, an accrual basis taxpayer, will determine the U.S. dollar value of the amount realized by translating the amount received at the spot rate of exchange on the settlement date of the sale.

Other Brazilian Taxes

Any Brazilian IOF/Exchange Tax or IOF/Bonds and Securities Tax (as discussed under “—Brazilian Tax Considerations” above) may not be treated as a creditable foreign tax for U.S. federal income tax purposes, although a U.S. Holder may be entitled to deduct such taxes if it elects to deduct all of its foreign income taxes. U.S. Holders should consult their tax advisors regarding the U.S. federal income tax consequences of these taxes.

3.8% Medicare Tax On “Net Investment Income”

Certain U.S. Holders who are individuals, estates or trusts may be required to pay an additional 3.8% tax on, among other things, dividends and capital gains from the sale or other disposition of Oi’s common shares, preferred shares,Common Shares, Preferred Shares or ADSs.

Information Reporting and Backup Withholding

In general, information reporting will apply to dividends in respect of Oi’s common shares, preferred shares,Common Shares, Preferred Shares or ADSs and the proceeds from the sale, exchange or redemption of Oi’s common shares, preferred shares,Common Shares, Preferred Shares or ADSs that are paid to a U.S. Holder within the United States (and in certain cases, outside the United States) by a U.S. payor or U.S. middleman, unless such U.S. Holder is an exempt recipient such as a corporation. A backup withholding tax may apply to such payments if a U.S. Holder fails to provide a taxpayer identification number or certification of other exempt status or fail to report in full dividend and interest income.

Any amounts withheld under the backup withholding rules will be allowed as a refund or a credit against a U.S. Holder’s U.S. federal income tax liability provided the required information is furnished to the Internal Revenue Service in a timely manner.

Certain U.S. Holders who are individuals are required to report information relating to an interest in Oi’s common shares, preferred shares,Common Shares, Preferred Shares or ADSs, subject to certain exceptions (including an exception for Oi’s common shares, preferred shares,Common Shares, Preferred Shares or ADSs held in accounts maintained by U.S. financial institutions). U.S. Holders are urged to consult their tax advisors regarding their information reporting obligations, if any, with respect to their acquisition, ownership and disposition of Oi’s common shares, preferred shares,Common Shares, Preferred Shares or ADSs.

Documents on Display

Statements contained in this annual report regarding the contents of any contract or other document filed as an exhibit to this annual report summarize their material terms, but are not necessarily complete, and each of these statements is qualified in all respects by reference to the full text of such contract or other document.

We are subject to the information requirements of the Exchange Act, except that as a foreign issuer, we are not subject to the proxy rules or the short-swing profit disclosure rules of the Exchange Act. In accordance with these statutory requirements, we file with or furnish reports and other information to the SEC. Reports and other information filed or furnished by us to the SEC may be inspected and copied at the public reference facilities maintained by the SEC at Room 1024, 100 F Street, N.E., Washington, D.C. 20549. Copies of such material may also be inspected at the offices of the NYSE, 11 Wall Street, New York, New York 10005, on which our ADRs are listed. In addition, the SEC maintains a website that contains information which we have filed electronically with the SEC, which can be accessed over the Internet athttp://www.sec.gov.

We also file financial statements and other periodic reports with the CVM, which are available for investor inspection at the CVM’s offices located at Rua Sete de Setembro, 111, 2nd floor, Rio de Janeiro, RJ, and Rua Cincinato Braga, 340, 2nd, 3rd and 4th floors, São Paulo, SP. The telephone numbersCVM maintains an Internet website that contains reports and other information about issuers, like us, that file electronically with the CVM. The address of that website is http://www.cvm.gov.br. We also file consolidated financial statements and other periodic information with B3. The address of the CVM in Rio de Janeiro and São Paulo are+55-21-3554-8686 and+55-11-2146-2000, respectively.B3 website is http://www.bmfbovespa.com.br.

Copies of Oi’s annual report on Form20-F and documents referred to in this annual report and Oi’sby-laws are available for inspection upon request at Oi’s headquarters at Rua do Lavradio, 71, 2 andar – Centro, CEP20.230-070 Rio de Janeiro, RJ, Brazil. Oi’s filings are also available to the public through the internet at Oi’s website at www.oi.com.br/ir. The information included on Oi’s website or that might be accessed through Oi’s website is not included in this annual report and is not incorporated into this annual report by reference.

ITEM 11.

QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK

We are exposed to market risks related to changes in foreign currency exchange rates and interest rates. The principal market for the products and services of our continuing operations is Brazil, and substantially all of the revenues of our continuing operations are denominated inreais.

We have historically conducted derivative transactions to manage certain market risks, mainly the interest rate risk and foreign exchange risk. However, In connection with our deteriorating financial condition and the commencement of the RJ Proceedings, we reversed our derivative financial instruments during the second and third quarters of 2016. As at December 31, 2017 and 2016, we are not a party to any derivative financial instruments.

Exchange Rate Risk

We are exposed to foreign currency exchange rate risk mainly because (1) a significant portion of our equipment costs, such as costs relating to switching centers and software used for upgrading network capacity, are primarily denominated in foreign currencies or linked to foreign currencies, primarily the U.S. dollar, other than those in which we earn revenues (primarilyreais), and (2) a significant portion of our borrowings and financing are denominated in foreign currencies, primarily the U.S. dollar. We are subject to market risk deriving from changes in interest rates because a significant portion of our indebtedness bears interest at floating rates. We have historically entered into derivative transactions to manage certain market risks, mainly our foreign currency exchange rate risk and our interest rate risk. However, in connection with our RJ Proceedings, we reversed our derivative financial instruments during the second and third quarters of 2016. In 2016 prior to the commencement of the RJ Proceedings, we developed and approved with Oi’s board of directors a new hedging policy that modified the risk management objectives from earnings to cash flow at risk. With the conclusion of our RJ Proceedings, and, hence, the accurate measurement of our risk factors, we have recently approved the hedging strategy for 2020 in line with our hedging policy, focused on cash flows, and liquidity, while complying with the financial covenants contained in our debt instruments. As of December 31, 2019, we had derivative instruments designed to hedge our short term U.S. dollar-linked debt interest payments, as well as part of our operating expenses contractually denominated in U.S. dollars.

Exchange Rate Risk

During 2017 and 2016,2019, approximately 10.9% and 14.8%, respectively,28.8% of our capital expenditures were U.S. dollar-denominated or linked to the U.S. dollar. A hypothetical, instantaneous 10.0% depreciation of the real against the U.S. dollar as of (1) December 31, 20172019 would have resulted in an increase of R$56.3714 million in the cost of our capital expenditures during 2017, and (2) December 31, 2016 would have resulted in an increase of R$308.6 million in the cost of our capital expenditures during 2016,2019, assuming that we would have incurred all of these capital expenditures notwithstanding the adverse change in the exchange rates.

Our financing cost and the amount of financial liabilities that we record are also exposed to exchange rate risk. As of December 31, 2017,2019, R$36,5779,521 million, or 74.4%52.2%, of our total consolidated loansborrowings and financingfinancings was denominated in foreign currency, and as of December 31, 2016, R$36,693 million, or 74.5%, ofafter giving effect to the fair value adjustment to our total consolidated loansborrowings and financing was denominated in foreign currency. As a result of the commencement of the RJ Proceedings on June 20, 2016, our foreign currency-denominated financial liabilities are part of the list of payables subject to renegotiation, payment of interest and repayment of principal of our loans and financing were suspended from the date of the commencement of the RJ proceeding through December 31, 2017, and we have not recorded exchange rate gains and losses on the balances of these financial liabilities during 2017 or 2016.

Had our payment obligations under these financial liabilities not been suspended, we woulddebt issuance costs. We have recorded foreign currency and monetary restatement losses of R$2,932640 million during 2017 and R$2,461 million during 20162019 with respect to our foreign currency-denominated financial liabilities and foreign currency and monetary restatement gains of R$334 million during 2019 with respect to the fair value adjustment related to our foreign currency denominated debt, based on exchange rates in effect at the end of 2017 and 2016.2019. The potential additional losses on foreign currency and monetary restatement during 20172019 that would result from a hypothetical, instantaneous 10.0% depreciation of thereal against the U.S. dollar and the euro as of December 31, 20172019 would be approximately R$3,986914 million, assuming that the amount and composition of our debt instruments were unchanged. The potential increase in our total consolidated debt obligations that would result from a hypothetical, instantaneous 10.0% depreciation of therealagainst the U.S. dollar and the euro as of December 31, 20172019 would be approximately R$3,995953 million.

The potential additional losses on foreign currency and monetary restatement during 2016 that would result from a hypothetical, instantaneous 10.0% depreciation of thereal against the U.S. dollar and the euro as of December 31, 2016 would be approximately R$3,490 million, assuming that the amount and composition of our debt instruments were unchanged. The potential increase in our total consolidated debt obligations that would result from a hypothetical, instantaneous 10.0% depreciation of thereal against the U.S. dollar and the euro as of December 31, 2016 would be approximately R$3,499 million.

Interest Rate Risk

We are exposed to interest rate risk because a significant portion of our indebtedness bears interest at floating rates. As of December 31, 2017, our2019, we had total outstanding loansborrowings and financing wasfinancings of R$49,13031,642 million, of whichexcluding the fair value adjustment and debt issuance costs, and R$15,87018,227 million, after giving effect to the fair value adjustment and debt issuance costs. Of this outstanding balance after giving effect to the fair value adjustment and debt issuance costs, R$8,641 million, or 32.3%47.8%, bore interest at floating rates, including R$10,889 million ofwasreal-denominated indebtedness that bore interest at floating rates primarily based on the CDI rate or TJLP rate, or IPCA rate, and R$4,98242 million of foreign currency-denominated indebtedness that bore interest at rates based on U.S. dollar LIBOR.

As of December 31, 2016, our total outstanding indebtedness was R$49,265 million, of which R$15,870 million, or 32.2%, bore interest at floating rates, including R$10,889 million ofreal-denominated indebtedness that bore interest at fixed rates based on the CDI rate, TJLP rate or IPCA rate, and R$4,98223 million of foreign currency-denominatedwasreal-denominated indebtedness that bore interest based at rates based on U.S. dollar LIBOR.TR (currently at zero).

We invest our excess liquidity (R$6,9992,299 million as of December 31, 2017 and R$7,849 million as of December 31, 2016)2019) mainly in (1) certificates of deposit and time deposits issued by global and domestic financial institutions with AAA and AA ratings from international rating agencies, (2) in short-term instruments denominated inreais that generally pay interest at overnight interest rates based on the CDI rate which partially mitigates our exposure to Brazilian interest rate risk, (2) certificates of deposit and time deposits issued by global and domestic financial institutions with AAA and AA ratings from international rating agencies, and (3) in investment funds created by top Brazilian asset managers exclusively for us. The fund managers of the investment funds created for us are responsible for managing our funds, subject to the direction of our senior management andinvestment policy, approved by Oi’s board of directors. Currently,As of the date of this annual report, these funds are comprised mainly of government bonds and otherlow-risk financial instruments linked to the CDI rate.and SELIC rates.

As a result of the commencement of the RJ Proceedings on June 20, 2016, our financial liabilities are part of the list of payables subject to renegotiation, payment of interest and repayment of principal of our loans and financing were suspended from the date of the commencement of the RJ proceeding through December 31, 2017, and we have not

We recorded interest expenses on the balances of these financial liabilities during 2017 or 2016.

Had our payment obligations under these financial liabilities not been suspended, we would have recorded interest expensesborrowings payable to third parties and debentures of R$3,3341,618 million during 2017 and R$3,410 million during 2016 with respect to our financial liabilities, based on the applicable interest rates in effect at the end of 2017 and 2016.2019. The potential additional interest expenseon borrowings payable to third parties during 20172019 that would have resulted from a hypothetical, instantaneous and unfavorable change of 100 basis points in the interest rates on January 1, 2017December 31, 2019 would be approximately R$141131 million considering the impact inon our debt obligations, but excluding the additional interest income that we would receive on our financial investments. The potential additional interest expense during 2016 that would have resulted from a hypothetical, instantaneous and unfavorable change of 100 basis points in the interest rates on January 1, 2016 would be approximately R$128 million considering the impact in our debt obligations, but excluding the additional interest income that we would receive on our financial investments.

obligations. This sensitivity analysis is based on the assumption of an unfavorable 100 basis points movement of the interest rates applicable to each homogeneous category of financial liabilities and sustained over a period of one year. A homogeneous category is defined according to the currency in which financial assets and liabilities are denominated and assumes the same interest rate movement within each homogeneous category (e.g.,reais). As a result, our interest rate risk sensitivity model may overstate the impact of interest rate fluctuation for such financial instruments, as consistently unfavorable movements of all interest rates are unlikely.

Hedging Policy

We employ financial risk management strategies usingnon-deliverable forwards and dollar-denominated cash (natural hedge), and, in the future we may employ, cross-currency swaps, interest rate swaps and series swaps. Our financial risk management strategy is designed to protect us against devaluation of the real against foreign currencies, according to our foreign-currency exposure in connection with our financings. We do not enter into derivatives transactions for speculative reasons or any other purposes.

 

ITEM 12.

DESCRIPTION OF SECURITIES OTHER THAN EQUITY SECURITIES

The depositary collects its fees for the delivery and surrender of ADSs directly from investors depositing shares or surrendering ADSs or from intermediaries acting for them. The depositary also collects fees for making distributions to investors by deducting those fees from the amounts distributed or by selling a portion of distributable property to pay the fees. The depositary may collect its annual fee for depositary services by deductions from cash distributions or by directly billing investors or by charging the book-entry system accounts of participants acting for them. The depositary may generally refuse to providefee-attracting services until its fees for those services are paid.

Persons depositing or withdrawing shares must pay:

 

US$5.00 (or less) per 100 ADSs (or portion of 100 ADSs) for the issuance of ADSs, including issuances resulting from a distribution of shares or rights or other property;

 

US$5.00 (or less) per 100 ADSs (or portion of 100 ADSs) for the cancellation of ADSs for the purpose of withdrawal, including in the event of the termination of the applicable deposit agreement;agreement relating to our ADSs;

 

US$0.02 (or less) per ADS (or portion thereof) for any cash distribution;

 

US$0.02 (or less) per ADS (or portion thereof) per calendar year for depositary services;

 

in the event of distributions of securities (other than Oi’s Class A preferred shares)Preferred Shares), a fee equivalent to the fee for the execution and delivery of ADRs referred to above, which would have been charged, as a result of the deposit of such securities (treating such securities as Class A Preferred Shares for the purposes of this fee);

 

registration or transfer fees for the transfer and registration of shares on Oi’s share register to or from the name of the depositary or its agent when you deposit or withdraw shares;

 

expenses of the depositary for (1) cable, telex and facsimile transmissions (when expressly provided in the applicable the deposit agreement)agreements relating to our ADSs), and (2) converting foreign currency to U.S. dollars;

 

taxes and other governmental charges the depositary or the custodian have to pay on any ADS or share underlying an ADS, for example, stock transfer taxes, stamp duty or withholding taxes, as necessary; and

 

any charges incurred by the depositary or its agents for servicing the deposited securities, as necessary.

Subject to certain terms and conditions, the depositary has agreed to reimburse Oi for certain expenses it incurs that are related to establishment and maintenance expenses of the ADS program, including the standardout-of-pocket maintenance costs for the ADRs, which consist of the expenses of postage and envelopes for mailing annual and interim financial reports, printing and distributing dividend checks, electronic filing of U.S. Federal tax information, mailing required tax forms, stationery, postage, facsimile, and telephone calls. There are limits on the amount of expenses for which the depositary will reimburse us, but the amount of reimbursement available to Oi is not necessarily tied to the amount of fees the depositary collects from investors.

During the year ended December 31, 2017,2019, we received US$427,90510 million in reimbursements from the depositary of Oi’s ADSs. During the year ended December 31, 2016, we did not receive reimbursements from the depositary of Oi’sour ADSs.

PART II

 

ITEM 13.

DEFAULTS, DIVIDEND ARREARAGES AND DELINQUENCIES

Our commencement of the RJ Proceedings on June 20, 2016 constituted a n event of default under all of our outstanding financial indebtedness. As a result, upon the commencement of the RJ Proceedings, all principal and interest under each of the debt instruments governing our financial indebtedness became immediately due and payable.

As of December 31, 2016 and 2017, we were in default under all of our outstanding financial indebtedness, including under the following debt instruments, each of which represented more than 5% of our consolidated assets as of the dates indicated:

      As of December 31, 

Obligor

  

Debt Instrument

  2017   2016 
      (principal amount in
millions (1))
 

Oi

  5.500% senior notes due 2020(1)   US$1,787    US$1,787 

PTIF

  4.625% Notes due 2020(2)   €1,000    €1,000 

Oi Coop

  5.75% senior notes due 2022(2)   US$1,500    US$1,500 

(1)Under the RJ Proceedings, the amount of the claims of the holders of each of these debt instruments includes accrued interest from the last date of payment to June 20, 2016, the date on which we commenced the RJ Proceedings.
(2)These notes are fully and unconditionally guaranteed by Telemar.
(3)These notes are fully and unconditionally guaranteed by Oi.

As a result of the publication of the Brazilian Confirmation Order in the Official Gazette of the State of Rio de Janeiro on February 5, 2018, the claims against the RJ Debtors represented by our financial instruments have been novated and discharged under Brazilian law and holders of such claims are entitled only to receive the recoveries set forth in the RJ Plan in exchange for their claims in accordance with the terms and conditions of the RJ Plan.

For more information regarding the RJ Proceedings, see “Item 4. Information on the Company—Our Recent History and Development—Our Judicial Reorganization Proceedings.” For more information regarding the recoveries set forth in the RJ Plan to which holders of claims against the RJ Debtors represented by our financial instruments are entitled, see “Item 5. Operating and Financial Review and Prospects—Liabilities Subject to Compromise.”Not applicable.

 

ITEM 14.

MATERIAL MODIFICATIONS TO THE RIGHTS OF SECURITY HOLDERS AND USE OF PROCEEDS

Not applicable.

 

ITEM 15.

CONTROLS AND PROCEDURES

Disclosure Controls and Procedures

Our chief executive officer, or CEO, and chief financial officer, or CFO, are responsible for establishing and maintaining our disclosure controls and procedures. These controls and procedures were designed to ensure that information that we are required to disclose in the reports that we file under the Exchange Act is recorded, processed, summarized and reported within the time periods specified in the applicable rules and forms of the SEC, and that it is accumulated and communicated to our management, including our CEO and CFO, as appropriate to allow timely decisions regarding required disclosure.

We performed an evaluation of the effectiveness of the design and operation of our disclosure controls and procedures as of December 31, 20172019 under the supervision of our CEO and CFO.CFO (as defined in rules 13a-15(e) or 15(d)-15(e) under the Exchange Act). There are inherent limitations to the effectiveness of any system of disclosure controls and procedures, including the possibility of human error and the circumvention or overriding of the controls and procedures. Accordingly, even effective controls and procedures can only provide reasonable assurance of achieving their control objectives.

Based on our evaluation, our CEO and CFO concluded that our disclosure controls and procedures were not effective as of December 31, 2017,2019, and that the design and operation of our disclosure controls and procedures were not effective to provide reasonable assurance that all material information relating to our company was reported as required because material weaknesses in the current operation of our internal control over financial reporting were identified as described below.required.

Management’s Annual Report on Internal Control over Financial Reporting and Report of Independent Registered Public Accounting Firm

Our management is responsible for establishing and maintaining adequate internal controls over financial reporting.reporting, as defined in Exchange Act Rules 13a-15(f) and 15d-15(f).

Our internal control over financial reporting is a process designed to provide reasonable assurance regarding the reliability of financial reporting and the preparation of consolidated financial statements for external purposes in accordance with applicable generally accepted accounting principles. Our internal control over financial reporting includes those policies and procedures that (1) pertain to the maintenance of records that, in reasonable detail, accurately and fairly reflect the transactions and dispositions of our assets, (2) provide reasonable assurance that transactions are recorded as necessary to permit preparation of consolidated financial statements in accordance with applicable generally accepted accounting principles, and that our receipts and expenditures are being made only in accordance with authorizations of our management and directors, and (3) provide reasonable assurance regarding prevention or timely detection of unauthorized acquisition, use, or disposition of our assets that could have a material effect on the consolidated financial statements.

Because of its inherent limitations, internal control over financial reporting may not prevent or detect misstatements. Also, projections of any evaluation of the effectiveness of internal control to future periods are subject to the risk that controls may become inadequate because of changes in conditions, or that the degree of compliance with the policies or procedures may deteriorate.

Under the supervision and with the participation of our CEO and CFO, our management conducted an assessment of the effectiveness of our internal control over financial reporting as of December 31, 20172019 based on the criteria established in “Internal Control —Integrated Framework (2013)” issued by the Committee of Sponsoring Organizations of the Treadway Commission.Commission ("COSO"). Based on this assessment, our management concluded that as of December 31, 2017,2019, our internal control over financial reporting was not effective because material weaknesses existed. A material weakness is a control deficiency, or combination of control deficiencies, in internal control over financial reporting such that there is a reasonable possibility that a material misstatement of the annual consolidated financial statements will not be prevented or detected on a timely basis. The material weaknesses identified as of December 31, 2017 were:

a)We did not design, establish and maintain effective procedures to ensure adequate review, approval, and existence of sufficient supporting documentation over manual journal entries. This weakness could impact in a failure to timely detect the totality of manual journal entries, as well as their adequate approval and revision.

b)We did not design, establish or maintain effective controls over the communication of activity that impacted the judicial deposits and contingencies balances. Further, effective controls over the timely reconciliation of these accounts were not established or maintained.

c)We did not design, establish or maintain effective control over the preparation, timely review, and documented approval of the reconciliation of unbilled revenues. Specifically, we did not have effective controls over the completeness and accuracy of supporting schedules. The schedules and historical information used in this process were not reviewed in a periodic and timely manner.

d)We did not have sufficient and skilled accounting and finance personnel necessary to perform appropriate processes and controls related to the preparation of the financial statements in accordance with U.S. GAAP, which includes timely identification and review of significant non-routine transactions. As a result, a number of errors in our financial statements were detected and corrected and could not be detected on a timely basis by management in the normal course of the business.

e)We did not design, establish or maintain effective control over the completeness and accuracy of consolidation entries, which includes timely review of reconciliation of intercompany balances and its elimination in the consolidation process.

f)We did not design, establish or maintain effective control over the process level control to capture and identify the statute of limitation of its recoverable taxes.

These deficiencies resulted in material misstatements to the Company’s financial statements for 2015 and previous years, which were corrected through restatement of those periods, and to the preliminary 2016 and 2017 financial statements, which were corrected prior to issuance.effective.

Our independent registered public accounting firm, KPMGBDO RCS Auditores Independentes S.S., has issued an adverse opinion on the effectiveness of our internal control over financial reporting as of December 31, 20172019 as stated in their report beginning on page F-4.F-3.

Remediation of Prior Material Weakness

We have implemented and continue to implement measures designed to remediate the material weaknesses and, in the short term, to mitigate the potential adverse effectsDuring our management’s assessment of the material weaknesses.

We are committed to continuing to improve our internal control processes and will continue to diligently review our financial reporting controls and procedures in order to ensure our compliance with the requirements of the Sarbanes-Oxley Act of 2002 and the related rules promulgated by the SEC.

Actions taken and planned to be taken by management to improve the internal control over financial reporting include.as of December 31, 2018, our management identified a material weakness. The material weakness was that we did not design, establish or maintain effective controls over the integrity and accuracy of prior years’ related party transactions, which affected the current year balance sheet, including reconciliation, review and elimination of such transactions, in the consolidation process.

a)We have reinforced the access granting and profile management controls to mitigate the risk of improper access. In addition, we intend to implement an automated tool to allow the appropriate identification, review and approval of manual journal entries.

b)With the purpose of promoting the timely capture of the alterations to the status of the lawsuits and their relevant deposits, and also the effective impact on our records, we are structuring a set of actions mainly based on the following items:

Centralize the back office areas;

Standardize procedures;

Implement automated controls, and improve the interfaces between all systems considered in this process;

Create an internal governance structure for periodic monitoring of inconsistencies arising from conciliation activities, with subsequent treatment of actions; and

Negotiate with banks to improve the accuracy of information.

c)We are implementing a process of periodic review of the estimates and parameters used to compose the unbilled revenues provision. In addition, we are planning to implement a multidisciplinary management review process, to periodically perform the analysis and reconciliation of those accounts.

d)We plan to possibly hire additional senior level accounting personnel for our U.S. GAAP managing function to allow U.S. GAAP executives to perform higher level review duties timely, enhancing timely internal reviews of our U.S. GAAP financial statements, including clarifying roles and accountabilities, implementing additional prevent and detect controls, providing additional staff training, and other procedures, to improve the interim and annual financial statement closingDuring 2019, we implemented and reinforced controls to ensure correct and timely registration of related party transactions and adequate review of such transactions as controls to ensure the proper impact on the elimination and consolidation process.

e)In 2013, we started an automatization process called“Dupla Contabilização” (Double Accounting) with the purpose of automating and standardizing the registration of expense / accounts payable with the registration of revenue / accounts receivable. This project entered into operation in August 2016, but it showed some failures, and at this moment, we have this activity partially performed and the resource under correction of failures. We expect that by the end of 2018 we will have all the failures corrected and 100% of invoices issued through our official invoicing systems with revenue / accounts receivable and expenses / accounts payable in automated manner. In addition, we are reinforcing our procedures of reconciliation to ensure that it occurs in a timely manner.

f)We will strengthen the controls of managerial revision, through the implementation of a multidisciplinary structure of review for tax recoverable balances. In addition, we will revise and reformulate our policies and procedures, in order to ensure that these amounts be effectively considered and timely reviewed.

Based upon the measures adopted, our management concluded that the actions implemented represented an improvement in the mitigation of risks in the control environment over this process and concluded that this deficiency was remediated as of December 31, 2019.

Changes in Internal Control over Financial Reporting

Other than as set forth above, there have been no changes in our internal controls over financial reporting that occurred during the year ended December 31, 20172019 that have materially affected or are reasonably likely to materially affect our internal control over financial reporting as of December 31, 2017.2019.

 

ITEM 16A.

AUDIT COMMITTEE FINANCIAL EXPERT

As of the date of this annual report, Oi’s fiscal council currentlyAudit, Risks and Controls Committee includes an “audit committee financial expert” within the meaning of this Item 16A. Oi’s fiscal councilAudit, Risks and Controls Committee has determined that Álvaro BandeiraHenrique José Fernandes Luz is Oi’s fiscal councilaudit committee financial expert. Mr. Bandeira’sFernandes Luz’s biographical information is included in “Item 6. Directors, Senior Management and Employees.” Mr. BandeiraFernandes Luz is independent, as that term is defined in Rule10A-3 under the Exchange Act and 303A.02 of the New York Stock Exchange’sNYSE’s Listed Company Manual.

 

ITEM 16B.

CODE OF ETHICS

We have adopted a code of ethics that applies to members of Oi’s board of directors, fiscal council and board of executive officers, as well as to our other employees.

A copy of our code of ethics may be found on Oi’s website at http://ri.oi.com.br/conteudo_en.asp?idioma=1&conta=44&tipo=43644. The information included on Oi’s website or that might be accessed through Oi’s website is not included in this annual report and is not incorporated into this annual report by reference.

ITEM 16C.

PRINCIPAL ACCOUNTANT FEES AND SERVICES

Audit andNon-Audit Fees

The following table setstables set forth the fees billed to Oi by Oi’s independent registered public accounting firm, KPMGBDO RCS Auditores Independentes S.S., during the fiscal yearsyear ended December 31, 2017 and 2016.2019.

 

  Year ended December 31,   

Year ended December 31,

  2017   2016   

2019

  

2018

  (in millions ofreais)   (in millions ofreais)

Audit fees (1)

  R$5.3   R$5.9 

Audit fees(1)

  R$5.2  R$5.0

Audit-related fees(2)

  4.4  —  

Tax fees

   0.5    2.4   —    —  

All other fees

       0.2 

All other fees(3)

  0.4  0.3
  

 

   

 

   

 

  

 

Total fees

  R$5.8   R$8.5   R$10.0  R$5.3
  

 

   

 

   

 

  

 

 

(1)

Audit fees consist of the aggregate fees billed by KPMGBDO RCS Auditores Independentes S.S. in connection with the audits of Oi’s annual financial statements.

(2)

Audit-related fees consist of the aggregate fees billed by BDO RCS Auditores Independentes S.S. for the issuance of audit and review reports in connection with registration statements.

(3)

All other fees consist of the aggregate fees billed by BDO RCS Auditores Independentes S.S. in connection with the issuance of comfort letters.

Pre-Approval Policies and Procedures

Prior to May 26, 2019, Oi’s fiscal council served as its audit committee in reliance on the general exemption from the listing standards relating to audit committees contained in Rule 10A-3(c)(3) under the Exchange Act. Since May 26, 2019, Oi’s Audit, Risks and Controls Committee has served as its audit committee in reliance on the general exemption from the listing standards relating to audit committees contained in Rule 10A-3(c)(3) under the Exchange Act:

Under Brazilian law, Oi’s board of directors have approvedis prohibited from delegating its responsibilities regarding the appointment, retention and oversight of the work of any registered public accounting firm engaged for the purpose of preparing or issuing an Audit andNon-Audit ServicesPre-Approval Policy that sets forth the procedures and the conditions pursuant to whichaudit report or performing other audit, review or attestation services proposed to be performed by Oi’s independent auditors may bepre-approved. This policy is designed to (1) provide both generalpre-approval of certain types of services through the use of an annually established schedule setting forth the types of services that have already beenpre-approvedfor a certain year and, with respect to services not included in an annual schedule, specialpre-approval of services on acase-by-case basis byOi. Instead, Oi’s fiscal council or Audit, Risks and Controls Committee, as applicable, makes recommendations to Oi’s board of directors regarding the appointment, retention and oversight of the work of any registered public accounting firm engaged for such purposes and Oi’s board of directors and (2) assess compliance withis deemed to be its audit committee for such purposes. Before thepre-approval policies and procedures. engagement of any registered public accounting firm by Oi or its subsidiaries for such purposes, the engagement is approved by Oi’s management periodically reportsboard of directors. Before the engagement of any accountant by Oi or its subsidiaries to render non-audit services, the engagement was approved by Oi’s fiscal council the nature and scope of audit andnon-audit services renderedprior to May 26, 2019 or has been approved by Oi’s independent auditorsAudit, Risks and is also requiredControls Committee subsequent to report to Oi’s fiscal council any breach of this policy of which Oi’s management is aware.

May 26, 2019.

ITEM 16D.

EXEMPTIONS FROM THE LISTING STANDARDS FOR AUDIT COMMITTEES

Oi is relying on the general exemption from the listing standards relating to audit committees contained in Rule10A-3(c)(3) under the Exchange Act for the following reasons:

Act. Oi is a foreign private issuer that has a fiscal council,an Audit, Risks and Controls Committee, which is a board of auditors (or similar body) established and selected pursuant to and as expressly permitted under Brazilian law;

Brazilian law requiresand otherwise meets the requirements of Rule10A-3(c)(3) under the Exchange Act, except that Oi’s fiscal council to be separate from Oi’s board of directors;

members of Oi’s fiscal council are not elected by Oi’s management,Audit, Risks and none of Oi’s executive officers is a member of Oi’s fiscal council;

Brazilian law provides standards for the independence of Oi’s fiscal council from Oi’s management;

Oi’s fiscal council,Controls Committee, in accordance with its own charter as approved by the full board of directors, makes recommendations to Oi’s board of directors regarding the appointment, retention and oversight of the work of any registered public accounting firm engaged (including the intermediation of disagreements between Oi’s management and Oi’s independent auditors regarding financial reporting) for the purpose of preparing or issuing an audit report or performing other audit, review or attestation services for Oi as Brazilian law requires thatthese powers are reserved to Oi’s board of directors appoint, retain and oversee the work of Oi’s independent public accountants;

under Brazilian law.

Oi’s fiscal council (1) has implemented procedures for receiving, retaining and addressing complaints regarding accounting, internal control and auditing matters, including the submission of confidential, anonymous complaints from employees regarding questionable accounting or auditing, and (2) has authority to engage independent counsel and other advisors as it determines necessary to carry out its duties; and

Oi compensates its independent auditors and any outside advisors hired by Oi’s fiscal council and provides funding for ordinary administrative expenses incurred by the fiscal council in the course of its duties.

Oi, however, dodoes not believe that its reliance on this general exemption will materially adversely affect the ability of its fiscal councilAudit, Risks and Controls Committee to act independently and to satisfy the other requirements of the listing standards relating to audit committees contained in Rule10A-3 under the Exchange Act.

 

ITEM 16E.

PURCHASES OF EQUITY SECURITIES BY THE ISSUER AND AFFILIATED PURCHASERS

Not Applicable.

ITEM 16F.

CHANGE IN REGISTRANT’S CERTIFYING ACCOUNTANT

Not Applicable.

 

ITEM 16G.

CORPORATE GOVERNANCE

According to the corporate governance rules of the NYSE, foreign private issuers that are listed on the NYSE, such as Oi, are subject to a more limited set of corporate governance requirements than those imposed on U.S. domestic issuers. As a foreign private issuer, Oi must comply with the following four requirements imposed by the NYSE:

 

Oi must satisfy the audit committee requirements of Rule10A-3 under the Exchange Act;

 

Oi’s Chief Executive Officer must promptly notify the NYSE in writing if any executive officer of Oi becomes aware of any materialnon-compliance with any of the applicable NYSE corporate governance rules;

 

Oi must provide a brief description of any significant ways in which Oi’s corporate governance practices differ from those required to be followed by U.S. domestic issuers under the NYSE corporate governance rules; and

 

Oi must submit an executed written affirmation annually to the NYSE and an interim written affirmation to the NYSE each time a change occurs to Oi’s board of directors or any committees of Oi’s board of directors that are subject to section 303A, in each case in the form specified by the NYSE.

Significant Differences

The significant differences between Oi’s corporate governance practices and the NYSE’s corporate governance standards are mainly due to the differences between the U.S. and Brazilian legal systems. Oi must comply with the corporate governance standards set forth under the Brazilian Corporate Law, the rules of the CVM and the applicable rules of the B3, as well as those set forth in Oi’sby-laws.

The significant differences between Oi’s corporate governance practices and the NYSE’s corporate governance standards are set forth below.

Independence of Directors and Independence Tests

In general, the NYSE corporate governance standards require listed companies to have a majority of independent directors and set forth the principals by which a listed company can determine whether a director is independent. In general, listed companies are required to comply with the following NYSE corporate governance standards:

 

have a majority of independent directors;

 

have a nominating/corporate governance committee composed of independent directors with a charter that complies with the NYSE corporate governance rules; and

 

have a compensation committee composed of independent directors with a charter that complies with the NYSE corporate governance rules.

Although Brazilian Corporate Law and Oi’sby-laws establish rules in relation to certain qualification requirements of its directors, neither Brazilian Corporate Law nor Oi’sby-laws require that Oi have a majority of independent directors nor require Oi’s board of directors or management to test the independence of Oi’s directors before such directors are appointed.

Executive Sessions

The NYSE corporate governance standards requirenon-management directors of a listed company to meet at regularly scheduled executive sessions without management.

According to the Brazilian Corporate Law, up toone-third of the members of Oi’s board of directors can be elected to management positions. The remainingnon-management directors are not expressly empowered to serve as a check on Oi’s management, and there is no requirement that those directors meet regularly without management. Notwithstanding the foregoing, Oi’s board of directors consists entirely ofnon-management directors; therefore Oi believes it would be in compliance with this NYSE corporate governance standard.

Nominating/Corporate Governance and Compensation Committees

The NYSE corporate governance standards require that a listed company have a nomination/corporate governance committee and a compensation committee, each composed entirely of independent directors and each with a written charter that addresses certain duties.

Although not required under Brazilian law, Oi has a People, DesignationNomination and CompensationCorporate Governance Committee to assist its board of directors, with the purpose of (1) supervising human resources strategies and matters related to the organizational structure and attracting and retaining talent for Oi and its subsidiaries and matters related to the organizational structure;subsidiaries; (2) monitoring the succession program, the processes of selecting members of the management bodies and internal committees and special programs for human resources, at the discretion of the chairman of the board of directors; (3) analyzing and defining the total remuneration strategy and evaluating the performance of the members of the administrative bodies and the internal committees and the employees of Oi and its subsidiaries; and (4) making an annual evaluation of performance, based on defined goals, of the members of the administrative bodies and internal committees of Oi.

Although not required under Brazilian law, Oi has a Corporate Governance and Finance Committee to assist its board of directors, with the purpose of: (1)Oi; (5) monitoring the policies for corporate governance, maintaining the level of governance adopted by Oi and its subsidiaries and ensuring the effective adoption of best practices; (2) monitoring the principles and practices of conduct of Oi and its subsidiaries; (3)(6) monitoring compliance with the directives established in the Listing Regulations of the Level 1 of the B3 and other policies adopted by Oi, as well as other applicable legislation, regulations and foreign good practices, including, among others, conditions for maintaining Oi’s listing on the NYSE; and (4) supervising financial(7) monitoring the corporate culture based on the principles, values and tax planning, the annual budget, the financial performance of the business and various financial matters at the discretion of the chairman of thepurpose defined by Oi’s board of directors, atusing, among other practices, internal surveys and indicators of the level of Oiinternal communications and of its subsidiaries.whistleblower channels established by Oi.

Oi believes that these committeesthe People, Nomination and Corporate Governance Committee substantially serveserves the functions of the committees required under NYSE corporate governance standards, although the terms of reference of these committeesthis committee may not include each of the duties required under the NYSE corporate governance standards. The members of the People, Nomination and Corporate Governance Committee satisfy the independence requirements of section 303A.02 of the NYSE’s Listed Company Manual.

Audit Committee and Audit Committee Additional Requirements

The NYSE corporate governance standards require that a domestic listed company have an audit committee with a written charter that addresses certain specified duties and that is composed of at least three members, all of whom satisfy the independence requirements of Rule10A-3 under the Exchange Act and section 303A.02 of the NYSE’s Listed Company Manual.

As a foreign private issuer, that qualifies for the general exemption from the listing standards relating to audit committees set forth inSection 10A-3©(3) under the Exchange Act, Oi ismembers of Oi’s Audit, Risks and Controls Committee are not subject to the independence requirements of section 303A.02 of the NYSE corporate governance standards. See “Item 16D. Exemptions fromNYSE’s Listed Company Manual, although they are subject to the Listing Standards forindependence requirements of Rule10A-3 under the Exchange Act. In addition, Oi’s Audit, Committees.”Risks and Controls Committee is not required to have a written charter that addresses the duties specified in section 303A.07(b) of the NYSE’s Listed Company Manual although Oi’s Audit, Risks and Controls Committee does have a written charter that addresses these duties.

Shareholder Approval of Equity Compensation Plans

The NYSE corporate governance standards require that shareholders of a listed company must be given the opportunity to vote on all equity compensation plans and material revisions thereto, subject to certain exceptions.

Under Brazilian Corporate Law, shareholderpre-approval is required for the adoption and revision of any equity compensation plans, but this decision may be delegated to the board of directors.plans.

Corporate Governance Guidelines

The NYSE corporate governance standards require that a listed company must adopt and disclose corporate governance guidelines that address certain minimum specified standards which include: (1) director qualification standards; (2) director responsibilities; (3) director access to management and independent advisors; (4) director compensation; (5) director orientation and continuing education; (6) management succession; and (7) annual performance evaluation of the board of directors.

Oi must comply with certain corporate governance standards set forth under Brazilian Corporate Law, CVM rules and the applicable rules of the B3 for Level 1 companies. See “Item 9. The Offer and Listing—Regulation of Brazilian Securities Markets” and “Item 9. The Offer and Listing—Trading on the B3—B3 Corporate Governance Standards.” The Level 1 rules do not require Oi to adopt and disclose corporate governance guidelines covering the matters set forth in the NYSE’s corporate governance standards. However, certain provisions of Brazilian Corporate Law that are applicable to Oi address certain aspects of director qualifications standards and director responsibilities.

Code of Business Conduct and Ethics

The NYSE corporate governance standards require that a listed company must adopt and disclose a code of business conduct and ethics for directors, officers and employees and promptly disclose any waivers of the code for directors or officers. Each code of business conduct and ethics should address the following items: conflicts of interest; corporate opportunities; confidentiality; fair dealing; protection and proper use of company assets; compliance with laws, rules and regulations (including insider trading laws); and encouraging the reporting of any illegal or unethical behavior.

Although the adoption of a code of ethics is not required by Brazilian law, Oi has adopted a code of ethics applicable to its directors, officers and employees, which addresses each of the items listed above. See “Item 16B. Code of Ethics.”

 

ITEM 16H.

MINE SAFETY DISCLOSURE

Not Applicable.

PART III

 

ITEM 17.

FINANCIAL STATEMENTS

We have responded to Item 18 in lieu of responding to this item.

 

ITEM 18.

FINANCIAL STATEMENTS

Reference is made to Item 19 for a list of all financial statements filed as part of this annual report.

 

ITEM 19.

EXHIBITS

 

 (a)

Financial Statements

Oi S.A. – In Judicial Reorganization

 

Management’s Report on Internal Control over Financial Reporting

  F-2

Report of Independent Registered Public Accounting Firm on Internal Control over Financial Reporting

  F-4F-3

Report of Independent Registered Public Accounting Firm on Consolidated Financial Statements

  F-7F-4

Consolidated Balance Sheets as of December 31, 20172019 and 20162018

  F-9

Consolidated Statements of Operations for the years ended December 31, 2017, 20162019, 2018 and 20152017

  F-11

Consolidated Statements of Comprehensive Loss for the years ended December 31, 2017, 20162019, 2018 and 20152017

  F-12

Consolidated Statement of Changes in Equity for the years ended December 31, 2017, 20162019, 2018 and 20152017

  F-13

Consolidated Statements of Cash Flows for the years ended December 31, 2017, 20162019, 2018 and 20152017

  F-14

Notes to the Consolidated Financial Statements

  F-16

 

 (b)

List of Exhibits

 

1.01  

By-laws of Oi S.A. – In Judicial Reorganization, as amended through November  13, 2015April 26, 2019 (English translation) (incorporated by reference to Exhibit 1.01 to Form20-F of Oi S.A. – In Judicial Reorganization filed on May 20, 2016)April 29, 2019).

2.01  

Form of Amended and Restated Deposit Agreement (Common Shares), among Oi S.A. – In Judicial Reorganization, The Bank of New York Mellon, as Depositary, and all Owners and Holders from time to time of American Depositary Shares issued thereunder (incorporated by reference to Exhibit 1 to FormF-6 of Oi S.A. – In Judicial Reorganization filed on February 28, 2012)2012 (accession no.0001019155-12-000106)).

2.02  

Form of American Depositary Receipt representing American Depositary Shares representing Common Shares (incorporated by reference to Form 424(b)(3) filed on January 1, 2016).

2.03

Form of Amended and Restated Deposit Agreement (Preferred Shares), among Oi S.A. – In Judicial Reorganization, The Bank of New York Mellon, as Depositary, and all Owners and Holders from time to time of American Depositary Shares issued thereunder (incorporated by reference to Exhibit 1 to FormF-6 of Oi S.A. – In Judicial Reorganization filed on February 28, 2012)2012 (accession no.0001019155-12-000107)).

2.04

Form of American Depositary Receipt representing American Depositary Shares representing Preferred Shares (included in Exhibit 2.03).

2.03*2.05

Judicial Reorganization Plan of Oi S.A. – In Judicial Reorganization, Telemar Norte Leste S.A. – In Judicial Reorganization, Oi Móvel S.A. – In Judicial Reorganization, Copart 4 Participações S.A. – In Judicial Reorganization, Copart 5 Participações S.A. – In Judicial Reorganization, Portugal Telecom International Finance B.V. – In Judicial Reorganization and Oi Brasil Holdings Coöperatief U.A. – In Judicial Reorganization, dated December 20, 2017 (in Portuguese) (incorporated by reference to Exhibit 2.03 to Form20-F of Oi S.A. – In Judicial Reorganization filed on May 16, 2018).

2.06  Judicial Reorganization Plan of Oi S.A. – In Judicial Reorganization, Telemar Norte Leste S.A. – In Judicial Reorganization, Oi Móvel S.A. – In Judicial Reorganization, Copart 4 Participações S.A. – In Judicial Reorganization, Copart 5 Participações S.A. – In Judicial Reorganization, Portugal Telecom International Finance B.V. – In Judicial Reorganization and Oi Brasil Holdings Coöperatief U.A. – In Judicial Reorganization, dated December 20, 2017 (in Portuguese).
2.04*Judicial Reorganization Plan(English translation) (incorporated by reference to Exhibit 2.04 to Form20-F of Oi S.A. – In Judicial Reorganization filed on May 16, 2018).

2.07

Indenture, dated as of July  27, 2018, among of Oi S.A. – In Judicial Reorganization, as the Company, Telemar Norte Leste S.A. – In Judicial Reorganization, Oi Móvel S.A. – In Judicial Reorganization, Copart 4 Participações S.A. – In Judicial Reorganization, Copart 5 Participações S.A. – In Judicial Reorganization, Portugal Telecom International Finance B.V. – In Judicial Reorganization and Oi Brasil Holdings Coöperatief U.A. – In Judicial Reorganization, dated December 20, 2017 (English translation)as Subsidiary Guarantors, and The Bank of New York Mellon, as Trustee, Registrar, Principal Paying Agent and Transfer Agent (incorporated by reference to Exhibit 4.2 to FormF-1 of Oi S.A. – In Judicial Reorganization filed on September 4, 2018).

2.08

Form of 10.000% / 12.000% Senior PIK Toggle Notes due 2025 (included in Exhibit 2.07).

2.09*

Description of Capital Stock.

2.10*

Description of Common ADSs.

2.11*

Description of Preferred ADSs.

4.01  

Call Option Agreement, dated September 8, 2014, among PT International Finance B.V., PT Portugal, SGPS, S.A., Portugal Telecom, SGPS, S.A., Oi S.A. – In Judicial Reorganization and Telemar Participações S.A. (English translation) (incorporated by reference to Exhibit 99.18 to Amendment No. 4 to Schedule 13D of Telemar Participações S.A. filed on September 17, 2014).

4.02  Private Instrument for the Assignment of Rights and Obligations and Other Covenants, dated March  24, 2015, among PT International Finance B.V., PT Portugal, SGPS, S.A., Portugal Telecom, SGPS, S.A., Telemar Participações S.A. and Oi S.A. – In Judicial Reorganization (English translation) (incorporated by reference to Exhibit 4.06 to Form20-F of Oi S.A. – In Judicial Reorganization filed on May 7, 2015).
4.03First Amendment to the Call Option Agreement and Other Covenants, dated March  31, 2015, among PT International Finance B.V., Portugal Telecom, SGPS, S.A., Telemar Participações S.A. and Oi S.A. – In Judicial Reorganization (English translation) (incorporated by reference to Exhibit 4.07 to Form20-F of Oi S.A. – In Judicial Reorganization filed on May 7, 2015).
4.04Terms of Commitment, dated September  8, 2014, among Portugal Telecom, SGPS, S.A., Oi S.A. – In Judicial Reorganization and Telemar Participações S.A. (English translation) (incorporated by reference to Exhibit 99.19 to Amendment No.  4 to Schedule 13D of Telemar Participações S.A. filed on September 17, 2014).
4.05First Amendment to the Terms of Commitment, dated March  31, 2015, among Portugal Telecom, SGPS, S.A., Oi S.A. – In Judicial Reorganization and Telemar Participações S.A. (English translation) (incorporated by reference to Exhibit 4.09 to Form20-F of Oi S.A. – In Judicial Reorganization filed on May 7, 2015).
4.06

Concession Agreement for Local, Switched, Fixed-Line Telephone Service between ANATEL and Brasil Telecom S.A., No. 109/2011, dated June 30, 2011 (English translation) (incorporated by reference to Exhibit 10.5 to FormF-4 of Brasil Telecom S.A. filed on September 1, 2011).

4.074.03  

Schedule of Omitted Concession Agreements for Local Switched, Fixed-Line Telephone Service (incorporated by reference to Exhibit 4.05 to Form20-F of Oi S.A. – In Judicial Reorganization filed on April 27, 2012).

4.084.04  

Concession Agreement for Domestic Long-Distance, Switched, Fixed-Line Telephone Service between ANATEL and Brasil Telecom S.A., No. 143/2011, dated June 30, 2011 (English translation) (incorporated by reference to Exhibit 10.6 to FormF-4 of Brasil Telecom S.A. filed on September 1, 2011).

4.094.05  

Schedule of Omitted Concession Agreement for Domestic Long-Distance, Switched, Fixed-Line Telephone Service (incorporated by reference to Exhibit 4.07 to Form20-F of Oi S.A. – In Judicial Reorganization filed on April 27, 2012).

4.104.06  

Statement of Authorization for Personal Mobile Services between ANATEL and Brasil Telecom Celular S.A., No. 026/2002, dated December 18, 2002 (English translation) (incorporated by reference to Exhibit 4.05 to Form20-F of Brasil Telecom S.A. filed on July 13, 2009).

4.114.07  

Schedule of Omitted Authorizations for Personal Mobile Services (incorporated by reference to Exhibit 4.0910.11 to Form20-FF-1 of Oi S.A. – In Judicial Reorganization filed on April 27, 2012)September 4, 2018).

4.124.08  

Instrument of Authorization for the Use of Radio Frequency Blocks for 2G services between ANATEL and 14 Brasil Telecom Celular S.A., No. 24/2004, dated May 3, 2004 (English translation) (incorporated by reference to Exhibit 4.07 to Brasil Telecom S.A.’s annual report on Form20-F filed on July 13, 2009).

4.134.09  

Schedule of Omitted Instruments of Authorization for the Use of Radio Frequency Blocks for 2G services (incorporated by reference to Exhibit 4.11 to Form20-F of Oi S.A. – In Judicial Reorganization filed on April 27, 2012).

4.144.10  

Instrument of Authorization for the Use of Radio Frequency Blocks for 3G services between ANATEL and 14 Brasil Telecom Celular S.A., No. 24/2008, dated April 29, 2008 (English translation) (incorporated by reference to Exhibit 4.09 to Brasil Telecom S.A.’s annual report on Form20-F filed on July 13, 2009).

4.154.11  

Schedule of Omitted Instruments of Authorization for the Use of Radio Frequency Blocks for 3G services (incorporated by reference to Exhibit 4.1310.15 to Form20-FF-1 of Oi S.A. – In Judicial Reorganization filed on April 27, 2012)September 4, 2018).

4.16*4.12  

Instrument of Authorization for the Use of Radio Frequency Blocks for 4G services between ANATEL and TNL PCS S.A., No. 520/2012, dated October 16, 2012 (English translation) (incorporated by reference to Exhibit 4.16 to Form20-F of Oi S.A. – In Judicial Reorganization filed on May 16, 2018).

4.17*4.13  

Schedule of Omitted Instruments of Authorization for the Use of Radio Frequency Blocks for 4G services.

4.18*Subscription and Commitment Agreement, dated asservices (incorporated by reference to Exhibit 4.17 to Form20-F of December 19, 2017, among Oi S.A. – In Judicial Reorganization Telemar Norte Lestefiled on May 16, 2018).

4.14

Instrument of Authorization for the Use of Radio Frequency Blocks for services under the 450 MHz spectrum, between ANATEL and Oi S.A., No. 522/2012, dated October 16, 2012 (English translation) (incorporated by reference to Exhibit 10.21 to FormF-1/A of Oi S.A. – In Judicial Reorganization Oi Móvel S.A. – In Judicial Reorganization, Copartfiled on October 4, Participações S.A. – In Judicial Reorganization, Copart 5 Participações S.A. – In Judicial Reorganization, Portugal Telecom International Finance B.V. – In Judicial Reorganization, Oi Brasil Holdings Coöperatief U.A. – In Judicial Reorganization and certain bondholders (included in Exhibits 2.03 and 2.04)2018).

8.01*  

List of subsidiaries.subsidiaries of the Registrant.

12.01*  

Certification of the Chief Executive Officer of Oi S.A. – In Judicial Reorganization pursuant to the Sarbanes-Oxley Act of 2002.

12.02*  

Certification of the Chief Financial Officer of Oi S.A. – In Judicial Reorganization pursuant to the Sarbanes-Oxley Act of 2002.

13.01*  

Certifications of the Chief Executive Officer and the Chief Financial Officer of Oi S.A. – In Judicial Reorganization pursuant to the Sarbanes-Oxley Act of 20022002..

101.INS  XBRL Instance Document
Document.
101.SCH  XBRL Taxonomy Extension Schema Document
Document.
101.CAL  XBRL Taxonomy Extension Calculation Linkbase Document
Document.
101.DEF  XBRL Taxonomy Extension Definition Linkbase Document
Document.
101.LAB  XBRL Taxonomy Extension Label Linkbase Document
Document.
101.PRE  

XBRL Taxonomy Extension PresentationExtension Linkbase DocumentDocument.

*

Filed herewith.

There are numerous instruments defining the rights of holders of long-term indebtedness of Oi S.A. – In Judicial Reorganization and its consolidated subsidiaries, none of which authorizes securities that exceed 10% of the total assets of Oi S.A. – In Judicial Reorganization and its subsidiaries on a consolidated basis. Oi S.A. – In Judicial Reorganization hereby agrees to furnish a copy of any such agreements to the SEC upon request.

 

(*) Filed herewith.

SIGNATURES

The registrant hereby certifies that it meets all of the requirements for filing on Form20-F and that it has duly caused and authorized the undersigned to sign this annual report on its behalf.

 

Date: May 16, 2018April 30, 2020 

Oi S.A. – In Judicial Reorganization

 /S/    EURICODE JESUS TELES NETOs/ Rodrigo Modesto de Abreu
 Name: EuricoRodrigo Modesto de Jesus Teles NetoAbreu
 Title: Chief Executive Officer

 

Date: May 16, 2018April 30, 2020 

Oi S.A. – In Judicial Reorganization

 /S/    CARLOS AUGUSTO MACHADO PEREIRADE ALMEIDA BRANDÃOs/ Camille Loyo Faria
 Name: Carlos Augusto Machado Pereira de Almeida BrandãoCamille Loyo Faria
 Title: Chief Financial Officer and Investor Relations Officer

 


INDEX TO FINANCIAL STATEMENTS

Oi S.A. – In Judicial Reorganization

 

Management’s Report on Internal Control over Financial Reporting

  F-2

Report of Independent Registered Public Accounting Firm on Internal Control over Financial Reporting

  F-4F-3

Report of Independent Registered Public Accounting Firm on Consolidated Financial Statements

  F-7F-4

Consolidated Balance Sheets as of December 31, 20172019 and 20162018

  F-9

Consolidated Statements of Operations for the years ended December 31, 2017, 20162019, 2018 and 20152017

  F-11

Consolidated Statements of Comprehensive Loss for the years ended December 31, 2017, 20162019, 2018 and 20152017

  F-12

Consolidated Statement of Changes in Equity for the years ended December 31, 2017, 20162019, 2018 and 20152017

  F-13

Consolidated Statements of Cash Flows for the years ended December 31, 2017, 20162019, 2018 and 20152017

  F-14

Notes to the Consolidated Financial Statements

  F-16

MANAGEMENT’S REPORT ON INTERNAL CONTROLS OVER FINANCIAL REPORTING

Management’s Annual Report on Internal Control over Financial Reporting and Report of Independent Registered Public Accounting Firm

Our management is responsible for establishing and maintaining adequate internal controls over financial reporting.

Our internal control over financial reporting is a process designed to provide reasonable assurance regarding the reliability of financial reporting and the preparation of financial statements for external purposes in accordance with applicable generally accepted accounting principles. Our internal control over financial reporting includes those policies and procedures that (1) pertain to the maintenance of records that, in reasonable detail, accurately and fairly reflect the transactions and dispositions of our assets, (2) provide reasonable assurance that transactions are recorded as necessary to permit preparation of financial statements in accordance with applicable generally accepted accounting principles, and that our receipts and expenditures are being made only in accordance with authorizations of our management and directors, and (3) provide reasonable assurance regarding prevention or timely detection of unauthorized acquisition, use, or disposition of our assets that could have a material effect on the financial statements.

Because of its inherent limitations, internal control over financial reporting may not prevent or detect misstatements. Also, projections of any evaluation of effectiveness to future periods are subject to the risk that controls may become inadequate because of changes in conditions, or that the degree of compliance with the policies or procedures may deteriorate.

Under the supervision and with the participation of our CEO and CFO, our management conducted an assessment of our internal control over financial reporting as of December 31, 20172019 based on the criteria established in “Internal Control—Integrated Framework (2013)” issued by COSO.

As a result of management’s assessment of our internal control over financial reporting as of December 31, 2017, management concluded that the following material weaknesses in our internal control over financial reporting existed:

a)

We did not design, establish and maintain effective procedures to ensure adequate review, approval, and existence of sufficient supporting documentation over manual journal entries. This weakness could impact in a failure to timely detect the totality of manual journal entries, as well as their adequate approval and revision.

b)

We did not design, establish or maintain effective controls over the communication of activity that impacted the judicial deposits and contingencies balances. Further, effective controls over the timely reconciliation of these accounts were not established or maintained.

c)

We did not design, establish or maintain effective control over the preparation, timely review, and documented approval of the reconciliation of unbilled revenues. Specifically, we did not have effective controls over the completeness and accuracy of supporting schedules. The schedules and historical information used in this process were not reviewed in a periodic and timely manner.

d)

We did not have sufficient and skilled accounting and finance personnel necessary to perform appropriate processes and controls related to the preparation of the financial statements in accordance with U.S. GAAP, which includes timely identification and review of significantnon-routine transactions. As a result, a number of errors in our financial statements were detected and corrected and could not be detected on a timely basis by management in the normal course of the business.

e)

We did not design, establish or maintain effective control over the completeness and accuracy of consolidation entries, which includes timely review of reconciliation of intercompany balances and its elimination in the consolidation process.

f)

We did not design, establish or maintain effective control over the process level control to capture and identify the statute of limitation of its recoverable taxes.

Because of the existence of this material weakness,2019, management has concluded that our internal control over financial reporting was ineffectiveeffective as of December 31, 2017.2019.

The effectiveness of our internal control over financial reportingOur independent registered public accounting firm has been audited by KPMG Auditores Independentes as stated in their report included in this Annual Report on Form20-F, which expresses an adverse opinion on the effectiveness of our internal control over financial reporting, as stated in their report as of December 31, 2017. Ours independent registered public accountants, KPMG Auditores Independentes, audited the consolidated financial statements2019, which is included in this Annual Report on Form20-F, and their adverse opinion on the effectiveness of our internal control did not affect their audit report to our financial statements.herein.

May 15, 2018April 30, 2020

 

 /s/ Eurico Teles         Rodrigo Modesto de Abreu    /s/ Carlos Brandão        Camille Loyo Faria

Name:

 

Eurico TelesRodrigo Modesto de Abreu

   

Name:

 

Carlos BrandãoCamille Loyo Faria

Title:

 

Chief Executive Officer

   

Title:

 

Chief Financial Officer and Investor Relations Officer

 

LOGO

KPMG Auditores Independentes

Rua do Passeio, 38—Setor 2—17º andar—Centro

20021-290—Rio de Janeiro/RJ—Brasil

Caixa Postal 2888—CEP20001-970—Rio de Janeiro/RJ—Brasil

Telefone +55 (21) 2207-9400, Fax +55 (21) 2207-9000

www.kpmg.com.br

LOGO

Tel.: +55 21 2210 5166

Fax: + 55 21 2224 5285

www.bdo.com.br

Rua Buenos Aires, 48

4º andar - Centro

Rio de Janeiro/RJ 20070-022

Report of Independent Registered Public Accounting FirmREPORT OF INDEPENDENT REGISTERED PUBLIC ACCOUNTING FIRM

To the Stockholders and Board of Directors of Oi S.A.Under JudicialReorganization—Debtor-in-possession Reorganization

Rio de Janeiro-RJ, Brazil.

Opinion on Internal Control Overover Financial Reporting

We have audited Oi S.A. – Under Judicial Reorganization Debtor-in-possessionand its subsidiaries (the Company)“Company”) internal control over financial reporting as of December 31, 2017,2019, based on criteria establishedinInternal Control—Control – Integrated Framework(2013) issued by the Committee of Sponsoring Organizations of the Treadway Commission.Commission (the “COSO criteria”). In our opinion, because of the effect of those material weaknesses, described below, on the achievement of the objectives of the control criteria, the Company has not maintained, in all material respects, effective internal control over financial reporting as of December 31, 2017,2019, based on criteria established in Internal Control—Integrated Framework (2013) issued by the Committee of Sponsoring Organizations of the Treadway Commission.COSO criteria.

We also have audited, in accordance with the standards of the Public Company Accounting Oversight Board (United States) (PCAOB)(“PCAOB”), the consolidated balance sheetssheet of the Company as of December 31, 20172019 and 2016,2018, the related consolidated statements of operations,income and comprehensive loss,income, stockholders’ equity, and cash flows for each of the three years in the three-year period ended December 31, 2017,2019, and the related notes (collectively the consolidatedreferred to as “the financial statements),statements”) and our report dated May 15, 2018April 30, 2020 expressed an unqualified opinion on those consolidated financial statements.

A material weakness is a deficiency, or a combination of deficiencies, in internal control over financial reporting, such that there is a reasonable possibility that a material misstatement of the company’s annual or interim financial statements will not be prevented or detected on a timely basis. The material weaknesses described below have been identified and included in management’s assessment:

The Company did not design, establish and maintain effective procedures to ensure adequate review, approval, and existence of sufficient supporting documentation over manual journal entries.

The Company did not design, establish or maintain effective controls over the communication of activity that impacted the judicial deposits and contingencies balances. Further, effective controls over the timely reconciliation of these accounts were not established or maintained.

KPMG Auditores Independentes, uma sociedade simples brasileira e firma-membro da rede KPMG de firmas-membro independentes e afiliadas à KPMG International Cooperative (“KPMG International”), uma entidade suíça.KPMG Auditores Independentes, a Brazilian entity and a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity.

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The Company did not design, establish or maintain effective control over the preparation, timely review, and documented approval of the reconciliation of unbilled revenues. Specifically, the Company did not have effective controls over the completeness and accuracy of supporting schedules.

The Company did not have sufficient and skilled accounting and finance personnel necessary to perform appropriate processes and controls related to the preparation of the financial statements in accordance with U.S. generally accepted accounting principles (“US GAAP”), which includes timely identification and review of significantnon-routine transactions.

The Company did not design, establish or maintain effective control over the completeness and accuracy of consolidation entries, which includes timely review of reconciliation of intercompany balances and its elimination in the consolidation process.

The Company did not design, establish or maintain effective control over the process level control to capture and identify the statute of limitation of its recoverable taxes.

These deficiencies resulted in material misstatements to the Company’s financial statements for 2015 and previous years which were corrected through restatement of those periods, and to the preliminary 2016 and 2017 financial statements, which were corrected prior to issuance.

These material weaknesses were considered in determining the nature, timing, and extent of audit tests applied in our audit of the 2017 consolidated financial statements, and this report does not affect our report on those consolidated financial statements.

Basis for Opinion

The Company’s management is responsible for maintaining effective internal control over financial reporting and for its assessment of the effectiveness of internal control over financial reporting, included in the accompanying Item 15, Management’s Report on Internal Control Overover Financial Reporting. Our responsibility is to express an opinion on the Company’s internal control over financial reporting based on our audit. We are a public accounting firm registered with the PCAOB and are required to be independent with respect to the Company in accordance with the U.S. federal securities laws and the applicable rules and regulations of the Securities and Exchange Commission and the PCAOB.

We conducted our audit of internal control over financial reporting in accordance with the standards of the PCAOB. Those standards require that we plan and perform the audit to obtain reasonable assurance about whether effective internal control over financial reporting was maintained in all material respects.

Our audit of internal control over financial reporting included obtaining an understanding of internal control over financial reporting, assessing the risk that a material weakness exists, and testing and evaluating the design and operating effectiveness of internal control based on the assessed risk. Our audit also included performing such other procedures as we considered necessary in the circumstances. We believe that our audit provides a reasonable basis for our opinion.

KPMG Auditores Independentes, uma sociedade simples brasileira e firma-membro da rede KPMG de firmas-membro independentes e afiliadas à KPMG International Cooperative (“KPMG International”), uma entidade suíça.KPMG Auditores Independentes, a Brazilian entity and a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity.

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Definition and Limitations of Internal Control Overover Financial Reporting

A company’s internal control over financial reporting is a process designed to provide reasonable assurance regarding the reliability of financial reporting and the preparation of financial statements for external purposes in accordance with generally accepted accounting principles. A company’s internal control over financial reporting includes those policies and procedures that (1) pertain to the maintenance of records that, in reasonable detail, accurately and fairly reflect the transactions and dispositions of the assets of the company; (2) provide reasonable assurance that transactions are recorded as necessary to permit preparation of financial statements in accordance with generally accepted accounting principles, and that receipts and expenditures of the company are being made only in accordance with authorizations of management and directors of the company; and (3) provide reasonable assurance regarding prevention or timely detection of unauthorized acquisition, use, or disposition of the company’s assets that could have a material effect on the financial statements.

Because of its inherent limitations, internal control over financial reporting may not prevent or detect misstatements. Also, projections of any evaluation of effectiveness to future periods are subject to the risk that controls may become inadequate because of changes in conditions, or that the degree of compliance with the policies or procedures may deteriorate.

Disclaimer on Additional Information in Management’s Report

We do not express an opinion or any other form of assurance on management’s statements, included in the accompanying Management’s Report on Internal Control Over Financial Reporting, referring to corrective actions taken after December 31, 2017, relative to the aforementioned material weaknesses in internal control over financial reporting.

/s/ KPMG Auditores Independentes

KPMG Auditores Independentes

April 30, 2020, Rio de Janeiro, Brazil

May 15, 2018Janeiro-RJ, Brazil.

 

/s/ BDO RCS Auditores Independentes SS
BDO RCS Auditores Independentes SS

KPMG Auditores Independentes, uma sociedade simples brasileira e firma-membro da rede KPMG de firmas-membro independentes e afiliadas à KPMG International Cooperative (“KPMG International”), uma entidade suíça.

LOGO

  KPMG Auditores Independentes, a Brazilian entity and a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity.

Tel.: +55 21 2210 5166

Fax: + 55 21 2224 5285

www.bdo.com.br

Rua Buenos Aires, 48

4º andar - Centro

Rio de Janeiro/RJ 20070-022

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KPMG Auditores Independentes

Rua do Passeio, 38—Setor 2—17º andar—Centro

20021-290—Rio de Janeiro/RJ—Brasil

Caixa Postal 2888—CEP20001-970—Rio de Janeiro/RJ—Brasil

Telefone +55 (21) 2207-9400, Fax +55 (21) 2207-9000

www.kpmg.com.br

Report of Independent Registered Public Accounting FirmREPORT OF INDEPENDENT REGISTERED PUBLIC ACCOUNTING FIRM

To the Stockholders and Board of Directors of Oi S.A. – Under Judicial ReorganizationDebtor-in-possession

Rio de Janeiro-RJ, Brazil.

Opinion on the Consolidated Financial Statements

We have audited the accompanying consolidated balance sheetssheet of Oi S.A. – Under Judicial Reorganization Debtor-in-possessionand its subsidiaries (the Company)“Company”) as of December 31, 20172019 and 2016,2018, the related consolidated statements of operations,income and comprehensive loss, shareholders’ deficit,income, stockholders’ equity, and cash flows for each of the three years in the three-year period ended December 31, 2017,2019, and the related notes (collectively referred to as the consolidated“consolidated financial statements)statements”). In our opinion, the consolidated financial statements present fairly, in all material respects, the financial position of the Company as of December 31, 20172019 and 2016,2018, and the results of its operations and its cash flows for each of the three years in the three-year period ended December 31, 2017,2019, in conformity with U.S. generally accepted accounting principles.International Financial Reporting Standards as issued by the International Accounting Standards Board.

We also have audited, in accordance with the standards of the Public Company Accounting Oversight Board (United States) (PCAOB), the Company’s internal control over financial reporting as of December 31, 2017,2019, based on criteria established inInternal Control—IntegratedControl-Integrated Framework (2013) issued by the Committee of Sponsoring Organizations of the Treadway Commission (“COSO”), and our report dated May 15, 2018April 30, 2020 expressed an adverseunqualified opinion on the effectiveness of the Company’s internal control over financial reporting.reporting as of December 31, 2019.

Change in accounting principle

As discussed in Note n°2(d.1) to the consolidated financial statements, the Company changed the manner in which it accounts for leases in 2019 as provided by IFRS 16, Leases. This matter is also described in the “Critical Audit Matters” section of our report.

Going Concern

The accompanying consolidated financial statements have been prepared assuming that the Company will continue as a going concern. As discussed in Note 1 to the consolidated financial statements, the Company continues to operate under Judicial Reorganization Plan (“PRJ”) in accordance with the requirements set forth in Law No. 11.101/2005 as well as has suffered recurring losses from operations, has a net capitalaccumulated deficit and net shareholders’ deficit, and needsexpects to achievecontinue to incur losses for at least the conditions of the judicial reorganization plan which include: (a) the conversion of the debt into equity of the qualified bondholders’ credits and (b) a capital increase in the amount of $4 billion Reais (local currency) via a public offering.next twelve months. These events orand conditions raise substantial doubt about its ability to continue as a going concern. Management’s plans in regard to these matters are also described in Note 1. The consolidated financial statements do not include any adjustments that might result from the outcome of this uncertainty.

KPMG Auditores Independentes, uma sociedade simples brasileira e firma-membro da rede KPMG de firmas-membro independentes e afiliadas à KPMG International Cooperative (“KPMG International”), uma entidade suíça.KPMG Auditores Independentes, a Brazilian entity and a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity.

LOGO This matter is also described in the “Critical Audit Matters” section of our report.

Basis for Opinion

These consolidated financial statements are the responsibility of the Company’s management. Our responsibility is to express an opinion on thesethe Company’s consolidated financial statements based on our audits. We are a public accounting firm registered with the Public Company Accounting Oversight Board (United States) (PCAOB)(“PCAOB”) and are required to be independent with respect to the Company in accordance with the U.S. federal securities laws and the applicable rules and regulations of the Securities and Exchange Commission and the PCAOB.

We conducted our audits in accordance with the standards of the PCAOB. Those standards require that we plan and perform the audit to obtain reasonable assurance about whether the consolidated financial statements are free of material misstatement, whether due to error or fraud. Our audits included performing procedures to assess the risks of material misstatement of the consolidated financial statements, whether due to error or fraud, and performing procedures that respond to those risks. Such procedures included examining, on a test basis, evidence regarding the amounts and disclosures in the consolidated financial statements. Our audits also included evaluating the accounting principles used and significant estimates made by management, as well as evaluating the overall presentation of the consolidated financial statements. We believe that our audits provide a reasonable basis for our opinion.

/s/ KPMG Auditores Independentes

KPMG Auditores Independentes

Critical audit matters

The critical audit matters communicated below are matters arising from the current period audit of the consolidated financial statements that were communicated or required to be communicated to the audit committee and that (i) relate to accounts or disclosures that are material to the consolidated financial statements and (ii) involved our especially challenging, subjective, or complex judgments. The communication of critical audit matters does not alter in any way our opinion on the consolidated financial statements, taken as a whole, and we are not, by communicating the critical audit matters below, providing separate opinions on the critical audit matters or on the accounts or disclosures to which they relate.

Going concern assessment

The accompanying consolidated financial statements have been prepared assuming that the Company will continue as a going concern. As discussed in Note 1 to the consolidated financial statements, the Company continues to operate under the PRJ in accordance with the requirements set forth in Law No. 11.101/2005 as well as has suffered recurring losses from operations, has a net accumulated deficit and expects to continue to incur losses for at least the next twelve months. This matter is also described in the “Emphasis of Matter – Going Concern” section of our report.

We identified management’s judgments and assumptions used to assess the Company’s ability to continue as a going concern as a critical audit matter due to inherent complexities and uncertainties related to the Company’s projections of operations under the PRJ. Auditing these judgments and assumptions involved especially challenging auditor judgment due to the nature and extent of audit evidence and effort required to address these matters.

The primary procedures we performed to address this critical audit matter included the following:

Assessing the reasonableness of key assumptions underlying management’s forecast operating cash flows, including revenue growth and gross margin assumptions.

Evaluating the reasonableness of management’s forecast operating cash flows by comparing the forecasts to industry and analyst reports.

Evaluating the probability that the Company will be able to reduce capital expenditures and other operating expenditures if required.

Assessing management’s plans in the context of other audit evidence obtained during the audit to determine whether it supported or contradicted the conclusions reached by management.

Recoverability of long-term assets

As described in Notes 16 and 17 to the consolidated financial statements, the Company recorded property, plant and equipment and intangible assets of R$ 38,910,834 thousand and R$ 3,997,865 thousand, respectively. The Company tests these assets for impairment whenever events or changes in circumstances indicate that their carrying amounts might be impaired. These calculations require the use of judgments and assumptions that may be influenced by different external and internal factors, such as economic trends, industry trends, interest rates, changes in business strategies, and changes in the type of services and products provided by the Company. The use of different assumptions in the Company’s discounted cash flow analysis could have a significant impact on the recoverable amounts of respective assets. In July 2019, the Company disclosed its new Strategic Plan, focused on improving operating and financial performance, using a sustainable business model that aims at maximizing the Company’s value in the context of judicial reorganization. As a result of the 2019 impairment testing of intangible assets, the Company recognized an impairment loss of R$ 2,111,022 thousand.

We identified management’s judgments and assumptions used to perform impairment testing over long-term assets including property, plant and equipment and intangible assets as a critical audit matter. The judgments and assumptions used in the discounted cash flow analysis include the Company’s forecasted assumptions of future revenues, gross margins, and discount rates. Auditing these judgments and assumptions involved especially challenging auditor judgment due to the nature and extent of audit evidence and effort required to address these matters, including the extent of specialized skills or knowledge needed.

The primary procedures we performed to address this critical audit matter included the following:

Testing the design and operating effectiveness of controls related to management’s forecasting process, including controls over the data, inputs, and assumptions used in the discounted cash flow analysis including revenue growth rates, gross margins, and discount rates.

Evaluating the reasonableness of assumptions used in management’s discounted cash flow analysis by comparing the forecasts to: (i) historical results, and (ii) Company’s internal communications to management and the Board of Directors, including the new 2019 Strategic Plan.

Utilizing personnel with specialized knowledge and skills in valuation to assist in: (i) evaluating the reasonableness of assumptions used by comparing these assumptions to third-party industry projections and expectations, and (ii) evaluating the reasonableness of the discount rates used in the discounted cash flow analysis.

Provision for tax and civil contingencies

As described in Note 24 to the consolidated financial statements, the Company is a party to legal and administrative proceedings at civil, labor, and tax levels, which arise from the normal course of its business. The Company has recorded tax provisions of R$ 1,050,948 thousand and has disclosed tax contingent liabilities with possible unfavorable outcomes of R$ 28,416,097 thousand as of December 31, 2019. In addition, the Company has recorded provisions for civil matters of R$ 2,149,700 thousand and has disclosed civil contingent liabilities with possible unfavorable outcomes of R$ 1,667,990 thousand as of December 31, 2019. The Company recognizes provision in the consolidated financial statements for the resolution of pending litigation when the Company has a present obligation as a result of a past event and management determines that a loss is probable, and the amount of the loss can be reasonably estimated. No provision for tax litigation is recognized in the consolidated financial statements for unfavorable outcomes when, after assessing the information available: (i) management concludes that it is not probable that a loss has been incurred in any of the pending litigation or (ii) management is unable to estimate the loss of the pending matters. In the case of income tax pending litigation, management determines whether it is probable that the respective taxation authority will accept the uncertain tax treatment.

We identified management’s judgments related to the assessment of tax and civil provisions and contingencies as a critical audit matter due to the complex and significant auditor judgments required to assess the magnitude and probability of potential losses identified and evaluate the progress of and changes to expected outcomes. Auditing these judgments involved especially challenging auditor judgment due to the nature and extent of audit evidence and effort required to address these matters, including the extent of specialized skills or knowledge needed.

The primary procedures we performed to address this critical audit matter included:

With respect to the civil provisions and contingencies:

(i)

Evaluating the methodology, assumptions and criteria used by the Company in the recognition, measurement and disclosure of civil related provisions and contingencies in the consolidated financial statements;

(ii)

Reviewing external confirmation letters from the legal counselors with knowledge of civil proceedings to evaluate: (i) the existence and current status of the proceedings, and; (ii) the respective assessment of ranges of loss involved based on the appropriateness of legal positions asserted by the Company;

With respect to the tax provisions and contingencies, utilizing personnel with specialized skills and knowledge in tax matters to assist in:

(i)

Evaluating the methodology, assumptions and criteria used by the Company in the recognition, measurement and disclosure of tax related provisions and contingencies in the consolidated financial statements;

(ii)

Reviewing external confirmation letters from the legal counselors with knowledge of tax proceedings to evaluate: (i) the existence and current status of the proceedings, and; (ii) the respective assessment of ranges of loss involved based on the appropriateness of legal positions asserted by the Company;

(iii)

Evaluating the reasonableness of the defense nature, grounds and/or thesis, and possible changes in the potential outcome of loss for certain relevant tax proceedings, which involve complex judgment and subjectivity in evaluation, as well as obtaining, with the assistance of management, legal opinions from tax experts for certain proceedings with relevant changes in loss estimates.

Revenue recognition - unbilled

As described in Notes 4 and 9 to the consolidated financial statements, at December 31, 2019 the Company recorded R$ 842,726 thousand of gross revenues related to services rendered and not yet billed. The amount of revenue recognized for unbilled services is dependent on the Company’s information technology infrastructure which requires the use of various applications and systems to process, measure, and record large volumes of transactions arising from the Company’s core operations of rendering telecommunication services.

We identified the recognition of unbilled revenue as a critical audit matter because of judgments required by management in estimating the amount of earned but unbilled revenues. This in turn led to a high degree of auditor judgment and effort in performing audit procedures to evaluate unbilled revenue recognition.

The primary procedures we performed to address this critical audit matter included:

Testing the design and operating effectiveness of controls related to management’s process to estimate and record unbilled revenue including controls over: (i) the IT environment, including applications and systems used in generating the information necessary for the billing process, and (ii) the integrity of accounting entries related to the revenue cycle including unbilled revenue.

Testing the reasonableness of management’s estimation of unbilled revenue through: (i) substantively testing a sample of revenue transactions by reviewing relevant supporting documentation, and (ii) testing a sample of billings completed shortly after year-end against the recorded unbilled revenue amounts.

Federal tax credits originated from legal proceedings with final and unappealable decisions

As described in Note 11 to the consolidated financial statements, during 2019 the Company recognized federal tax credits totaling approximately R$ 3 billion. The Company filed legal proceedings to claim the right to deduct ICMS from the PIS and COFINS tax bases and for the recovery of past paid amounts, within the relevant statute of limitations. In 2019, the 1st and 2nd Region Federal Courts (Brasĺlia and Rio de Janeiro) issued final and unappealable decisions favorable to the Company on two of the three primary lawsuits filed by the Company relating to the deduction of ICMS (State VAT) from the calculation bases of PIS and COFINS (taxes on sales).

We identified management’s calculations related to the federal tax credits as a critical audit matter because of the complexity of significant judgments required in the period of recognition. Auditing these judgments involved especially challenging auditor judgment due to the nature and extent of audit evidence and effort required to address these matters, including the extent of specialized skills or knowledge needed.

The primary procedures we performed to address this critical audit matter included:

Utilizing personnel with specialized skills and knowledge in federal tax matters to assist in:

(i)

Analyzing the legal documentation related to the legal proceedings with final and unappealable decisions;

(ii)

Evaluating the supporting calculations of federal tax credits made by the Company including the applicable monetary adjustments, considering the period of origin of the legal proceedings; and

(iii)

Evaluating the reasonableness of projections made by management for the segregation of the federal tax credits between short and long-term categories for the purpose of presentation in the consolidated financial statements.

Adoption of IFRS 16 Leases

As described in Note 2(d.1) to the consolidated financial statements, the Company adopted IFRS 16, Leases, using the modified retrospective approach, with the cumulative effect of the early implementation recognized on the date of adoption. As at January 1, 2019, the initial adoption of the standard resulted in the recognition of right-of-use assets within the noncurrent assets and corresponding lease liabilities totaling R$ 8,167,932 thousand.

We identified the adoption of IFRS 16 as a critical audit matter. Implementing the new accounting standard required management’s judgment related to: (i) evaluation of the new accounting standard and establishment of new accounting policies and practices, (ii) determining the completeness and accuracy of in scope lease contracts as of the adoption date, and (iii) evaluating inputs and assumptions used in recording the impact of the adoption including application of available practical expedients and the determination of the appropriate incremental borrowing rate. Auditing the Company’s adoption of IFRS 16 was especially challenging and complex due to the audit effort required to analyze the effect of the adoption on the significant number of lease contracts and the specialized skills and knowledge needed to assess the reasonableness of the incremental borrowing rates utilized.

The primary procedures we performed to address this critical audit matter included:

Evaluating management’s accounting policies and practices, including the reasonableness of management’s judgments and assumptions related to: (i) evaluation of the appropriate incremental borrowing rate, and (ii) evaluation of practical expedients elected.

Testing a sample of lease contracts by evaluating the appropriateness of relevant inputs and assumptions, including lease term and incremental borrowing rate, utilized by management to calculate the operating lease right-of-use asset and corresponding operating lease liability balances.

Testing the completeness and accuracy of lease contracts, included in management’s adoption procedures.

Utilizing personnel with specialized knowledge and skills in valuation to assist in assessing the reasonableness of the incremental borrowing rates used to calculate the operating lease liability as of the adoption date.

Legal investigations in the context of “Operação Mapa da Mina”

As described in Note 32(c) to the consolidated financial statements, on December 10, 2019, the Brazilian Federal Police launched the 69th phase Operation: Lava Jato (Car Wash), named “Operation: Mapa da Mina” (Mine Plan). In response to allegations, the Company has created a Multidisciplinary Committee consisting of members from different departments, including the legal, compliance, internal audit and accounting department, to determine procedures to be performed, and set a schedule of relevant activities in response to the allegations of the investigation involving the Company and its subsidiaries. The Company’s Audit Committee oversees the activities of the Multidisciplinary Committee on a continuous basis.

We identified management’s assessment of pending legal investigation as a critical audit matter. Auditing management’s positions and procedures performed in response to the alleged illegal acts committed by the Company, the uncertainties inherent to the investigations still in progress by the MPF and PF involved especially challenging auditor judgment due to the nature and extent of audit evidence and effort required to address these matters, including the extent of specialized skills or knowledge needed.

The primary procedures we performed to address this critical audit matter included:

Utilizing personnel with specialized skills and knowledge in forensic matters to assist in:

(i)

Reviewing and observing the appropriateness and the scope of procedures performed and conclusions reached in the Company’s internal independent investigation conducted by the independent and specialized law firm.

(ii)

Evaluating the nature of the matters discussed in the reports prepared by the external legal advisors of the Company and whether such matters may represent possible legal and regulatory impact related to various claims included in the investigations in progress from the MPF and PF.

(iii)

Evaluating the appropriateness of management’s conclusions derived from the internal independent investigation and assessing the appropriateness of possible impact on the recognition, measurement and disclosure in the consolidated financial statements.

(iv)

Evaluating various supporting documents collected by management during the Company’s internal independent investigation and assessing the appropriateness of conclusions reached.

We have served as the Company’s auditor since 2012.2018.

April 30, 2020, Rio de Janeiro, Brazil

May 15, 2018Janeiro-RJ, Brazil.

 

/s/ BDO RCS Auditores Independentes SS
KPMGBDO RCS Auditores Independentes uma sociedade simples brasileira e firma-membro da rede KPMG de firmas-membro independentes e afiliadas à KPMG International Cooperative (“KPMG International”), uma entidade suíça.KPMG Auditores Independentes, a Brazilian entity and a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity.SS

Oi S.A. – Under Judicial Reorganization –Debtor-in-Possession and Subsidiaries

Consolidated Balance Sheets at December 31, 2017 and 2016

(In thousands of Brazilian Reais - R$, unless otherwise stated)

 

 

   Note   12/31/2017   12/31/2016 

Current assets

      

Cash and cash equivalents

   7    6,862,684    7,563,251 

Short-term investments

   7    21,447    116,532 

Trade accounts receivable, less allowance for doubtful accounts of R$1,084,895 in 2017 and R$1,342,211 in 2016

   8    7,367,442    7,891,078 

Other taxes

   10    1,081,587    978,247 

Recoverable income taxes

   9    1,123,510    1,542,169 

Judicial Deposits

   11    1,023,348    977,550 

Inventories

     253,624    355,002 

Prepaid expenses

     307,162    293,689 

Pension plan assets

   22    1,080    6,539 

Held-for-sale assets

   25    4,675,216    5,403,903 

Other assets

     780,627    1,083,768 
    

 

 

   

 

 

 

Total current assets

     23,497,727    26,211,728 

Non-current assets

      

Long-term investments

   7    114,839    169,473 

Other taxes

   10    627,558    738,825 

Judicial Deposits

   11    8,289,762    8,387,974 

Investments

   12    136,510    135,652 

Property, plant and equipment, net

   13    27,083,454    26,079,832 

Intangible assets

   14    9,254,839    10,511,059 

Pension plan assets

   22    1,699,392    1,635,322 

Other assets

     282,687    176,989 
    

 

 

   

 

 

 

Totalnon-current assets

     47,489,041    47,835,126 
    

 

 

   

 

 

 

Total assets

     70,986,768    74,046,854 

Liabilities not subject to compromise

      

Current liabilities

      

Trade payables

   15    5,170,970    4,115,632 

Loans and financing

     54,251    54,915 

Payroll, related taxes and benefits

     924,560    668,498 

Income taxes payable

   9    567,129    472,959 

Other taxes

   10    1,443,662    1,814,335 

Tax financing program

   17    278,277    105,514 

Dividends and interest on capital

     6,222    6,442 

Unearned revenues

   20    139,012    148,504 

Advances from customers

     402,774    878,548 

Licenses and concessions payable

   16    20,306    106,677 

Liabilities associated toheld-for-sale assets

   27    354,127    544,865 

Other payables

   19    469,214    527,144 
    

 

 

   

 

 

 

Total current liabilities

     9,830,504    9,444,033 

Non-current liabilities

      

Other taxes

   10    867,664    1,073,380 

Deferred taxes liabilities

   9    497,375    676,005 

Tax financing program

   17    610,500    654,942 

Provision for contingencies

   18    1,368,435    1,129,074 

Liability for pensions benefits

   22    72,374    —   

Unearned revenues

   20    1,633,816    1,724,428 

Advances from customers

     67,143    67,773 

Licenses and concessions payable

   16    604    4,073 

Other payables

   19    583,186    876,316 
    

 

 

   

 

 

 

Totalnon-current liabilities

     5,701,097    6,205,991 

   Note   December 31, 2019   December 31, 2018 

Current assets

      

Cash and cash equivalents

   8    2,081,945    4,385,329 

Short-term investments

   8    183,850    201,975 

Accounts receivable

   9    6,334,526    6,516,555 

Inventories

     326,934    317,503 

Recoverable income taxes

   10    542,726    621,246 

Other taxes

   11    1,089,391    803,252 

Judicial Deposits

   12    1,514,464    1,715,934 

Dividends and interest on capital

   29    426   

Pension plan assets

   27    5,430    4,880 

Prepaid expenses

   13    670,344    743,953 

Held-for-sale assets

   31    4,391,090    4,923,187 

Other assets

   14    852,155    1,079,670 
    

 

 

   

 

 

 

Total current assets

     17,993,281    21,313,484 

Non-current assets

      

Long-term investments

   8    33,942    36,987 

Deferred tax assets

   10    99,175    23,050 

Other taxes

   11    2,995,559    715,976 

Judicial Deposits

   12    6,651,383    7,018,786 

Pension plan assets

   27    54,615    64,253 

Prepaid expenses

   13    583,736    522,550 

Other assets

   14    437,667    250,862 

Investments

   15    133,765    117,840 

Property, plant and equipment, net

   16    38,910,834    28,425,563 

Intangible assets

   17    3,997,865    6,948,446 
    

 

 

   

 

 

 

Totalnon-current assets

     53,898,541    44,124,313 
    

 

 

   

 

 

 

Total assets

     71,891,822    65,437,797 
    

 

 

   

 

 

 

Current liabilities

      

Trade payables

   18    4,794,309    5,024,260 

Trade payables – Subject to the JRP

   18    799,631    201,602 

Payroll, related taxes and benefits

     852,585    906,655 

Derivative financial instruments

   19    1,152   

Borrowings and financing

   20    326,388    672,894 

Income taxes payable

   10    66,654    27,026 

Other taxes

   11    886,763    1,033,868 

Dividends and interest on capital

     5,731    6,168 

Licenses and concessions payable

   21    58,582    85,619 

Leases payable

   22    1,510,097   

Tax financing program

   23    86,721    142,036 

Provisions

   24    547,996    680,542 

Liabilities associated toheld-for-sale assets

   31    494,295    526,870 

Other payables

   25    1,405,013    1,381,919 
    

 

 

   

 

 

 

See accompanying notes to consolidated financial statements.

Oi S.A. – Under Judicial Reorganization –Debtor-in-Possession and Subsidiaries

Consolidated Balance Sheets at December 31, 2017 and 2016

(In thousands of Brazilian Reais - R$, unless otherwise stated)

 

 

Prepetition liabilities subject to compromise

   28    65,139,228   63,746,124 

Total liabilities

     80,670,829   79,396,148 

Shareholders’ deficit

   21    

Preferred shares, no par value

     4,094,909   4,094,909 

Authorized 157,727 shares; issued and outstanding 155,915 shares in 2017 and 155,915 in 2016

     

Common shares, no par value

     17,343,465   17,343,465 

Authorized 668,034 shares; issued and outstanding 519,752 shares in 2017 and 519,752 in 2016

     —    
    

 

 

  

 

 

 

Total share capital

     21,438,374   21,438,374 

Share issuance costs

     (444,943  (444,943

Capital reserves

     17,762,545   17,762,545 

Treasury shares

     (5,531,092  (5,531,092

Other comprehensive loss

     (1,175,521  (1,074,812

Accumulated losses

     (42,026,880  (38,290,362

Total deficit attributable to the Company and subsidiaries

     (9,977,517  (6,140,290
    

 

 

  

 

 

 

Non-controlling interest

   25    293,456   790,996 
    

 

 

  

 

 

 

Total deficit

     (9,684,061  (5,349,294
    

 

 

  

 

 

 

Total liabilities and shareholders’ deficit

     70,986,768   74,046,854 
    

 

 

  

 

 

 
   Note   December 31, 2019  December 31, 2018 

Total current liabilities

     11,835,917   10,689,459 

Non-current liabilities

     

Trade payables – Subject to the JRP

   18    3,293,427   3,593,008 

Borrowings and financing

   20    17,900,361   15,777,012 

Other taxes

   11    1,224,038   628,716 

Leases payable

   22    6,639,929  

Tax financing program

   23    330,782   411,170 

Provisions

   24    4,703,684   4,358,178 

Provision for pension plans

   27    633,012   579,122 

Other payables

   25    7,534,166   6,505,321 
    

 

 

  

 

 

 

Totalnon-current liabilities

     42,259,399   31,852,527 
    

 

 

  

 

 

 

Total liabilities

     54,095,316   42,541,986 
    

 

 

  

 

 

 

Shareholders’ equity

   26    

Share capital

     32,538,937   32,038,471 

Share issuance costs

     (801,073  (377,429

Capital reserves

     3,906,771   11,532,995 

Treasury shares

     (33,315  (2,803,250

Accumulated losses

     (17,727,954  (17,530,108

Other comprehensive loss

     (233,040  (208,359
    

 

 

  

 

 

 

Shareholders’ equity attributable to the Company and subsidiaries

     17,650,326   22,652,320 
    

 

 

  

 

 

 

Non-controlling interest

     146,180   243,491 
    

 

 

  

 

 

 

Total shareholders’ equity

     17,796,506   22,895,811 
    

 

 

  

 

 

 

Total liabilities and shareholders’ equity

     71,891,822   65,437,797 
    

 

 

  

 

 

 

See accompanying notes to consolidated financial statements.

Oi S.A. – Under Judicial Reorganization –Debtor-in-Possession and Subsidiaries

Consolidated Statements of Operations for the years ended December 31, 2017, 2016 and 2015 (restated)

(In thousands of Brazilian Reais - R$, unless otherwise stated)

 

 

   Note   2017  2016  2015
(restated)
 

Net operating revenue

   4    23,789,654   25,996,423   27,353,765 

Cost of sales and services

   5    (15,676,216  (16,741,791  (16,250,083
    

 

 

  

 

 

  

 

 

 

Gross profit

     8,113,438   9,254,632   11,103,682 
    

 

 

  

 

 

  

 

 

 

Operating (expenses) income

      

Selling expenses

   5    (4,399,936  (4,383,163  (4,719,811

General and administrative expenses

   5    (3,064,252  (3,687,706  (3,912,178

Other operating income (expenses), net

   5    (1,043,922  (1,237,085  (2,294,320

Reorganization items, net

   27    (2,371,918  (9,005,998 
    

 

 

  

 

 

  

 

 

 

Loss before financial and taxes

     (2,766,590  (9,059,320  177,373 
    

 

 

  

 

 

  

 

 

 

Financial expenses, net

   6    (1,612,058  (4,375,309  (6,724,489
    

 

 

  

 

 

  

 

 

 

Loss before income taxes

     (4,378,648  (13,434,629  (6,547,116

Income tax expense (current and deferred)

   9    350,987   (2,245,113  (3,379,928
    

 

 

  

 

 

  

 

 

 

Loss from continuing operations

     (4,027,661  (15,679,742  (9,927,044

Loss for the year from discontinued operations, net

   25    —      (867,139
    

 

 

  

 

 

  

 

 

 

Net loss for the year

     (4,027,661  (15,679,742  (10,794,183
    

 

 

  

 

 

  

 

 

 

Net loss attributable to owners of the Company

     (3,736,518  (15,502,132  (10,381,490

Net loss attributable tonon-controlling interests

     (291,143  (177,610  (412,693
    

 

 

  

 

 

  

 

 

 

Net loss allocated to common shares—basic and diluted

     (2,874,290  (11,924,904  (4,473,818

Net loss allocated to preferred shares—basic and diluted

     (862,228  (3,577,228  (5,907,672

Weighted average number of outstanding shares

      

(in thousands of shares)

      

Common shares—basic and diluted

     519,752   519,752   314,518 

Preferred stock—basic and diluted

     155,915   155,915   415,321 

Net loss per share attributable to owners of the Company (in Reais):

   21     

Common shares—basic and diluted

     (5.53  (22.94  (14.22

Preferred stock—basic and diluted

     (5.53  (22.94  (14.22

Net loss per share from continuing operation attributable to owners of the Company:

      

Common shares—basic and diluted

     (5.53  (22.94  (13.04

Preferred shares—basic and diluted

     (5.53  (22.94  (13.04

Net loss per share from discontinued operation attributable to owners of the Company:

      

Common shares—basic and diluted

     —     —     (1.13

Preferred shares—basic and diluted

     —     —     (1.13

   Note   December 31, 2019  December 31, 2018  December 31, 2017 

Net operating revenue

   4    20,136,183   22,060,014   23,789,654 

Cost of sales and services

   5    (15,314,814  (16,179,100  (15,668,653
    

 

 

  

 

 

  

 

 

 

Gross profit

     4,821,369   5,880,914   8,121,001 
    

 

 

  

 

 

  

 

 

 

Operating (expenses) income

      

Selling expenses

   5    (3,547,684  (3,853,002  (4,102,556

General and administrative expenses

   5    (2,782,300  (2,738,718  (3,136,808

Other operating income

   5    4,527,710   2,204,134   1,985,101 

Other operating expenses

   5    (5,996,465  (6,761,586  (5,227,766
    

 

 

  

 

 

  

 

 

 
     (7,798,739  (11,149,172  (10,482,029
    

 

 

  

 

 

  

 

 

 
      

Loss before financial income (expenses) and taxes

     (2,977,370  (5,268,258  (2,361,028

Financial income

   6    2,662,463   30,950,461   7,136,459 

Financial expenses

   6    (8,772,181  (4,341,595  (10,332,971
    

 

 

  

 

 

  

 

 

 

Financial income (expenses)

     (6,109,718  26,608,866   (3,196,512
    

 

 

  

 

 

  

 

 

 

Profit (loss) before taxes

     (9,087,088  21,340,608   (5,557,540

Income tax expense (current and deferred)

      

Current

   7    (77,060  115,706   (906,080

Deferred

   7    69,041   3,159,241   (192,542
    

 

 

  

 

 

  

 

 

 

Profit (loss) for the year

     (9,095,107  24,615,555   (6,656,162
    

 

 

  

 

 

  

 

 

 

Profit (loss) attributable to owners of the Company

     (9,000,434  24,591,140   (6,365,019

Profit (loss) attributable tonon-controlling interests

     (94,673  24,415   (291,143

Profit (loss) allocated to common shares – basic and diluted

     (8,764,803  22,036,074   (4,896,241

Profit (loss) allocated to preferred shares—basic and diluted

     (235,631  2,555,066   (1,468,778

Weighted average number of outstanding shares (in thousands of shares)

      

Common shares – basic and diluted

     5,788,447   1,344,686   519,752 

Preferred shares – basic and diluted

     155,615   155,915   155,915 

Profit (loss) per share from continuing operations:

      

Common shares—basic and diluted

   26    (1.51  16.39   (9.42

Preferred shares—basic and diluted

   26    (1.51  16.39   (9.42

See accompanying notes to consolidated financial statements.

Oi S.A. – Under Judicial Reorganization –Debtor-in-Possession and Subsidiaries

Consolidated Statements Comprehensive Loss for the years ended December 31, 2017, 2016 and 2015 (restated)Income

(In thousands of Brazilian Reais - R$, unless otherwise stated)

 

 

   2017  2016  2015
(restated)
 

Net loss for the year

   (4,027,661  (15,679,742  (10,794,183

Other comprehensive income (loss)

    

Foreign currency translation adjustments

   165,713   (1,176,359  172,597 

Less reclassification of losses included in discontinued operations

     (481,499

Decrease in stake in subsidiary

   (374,130  
  

 

 

  

 

 

  

 

 

 
   (208,417  (1,176,359  (308,901

Available-for-sale

    

Unrealized gain

   —     —     1,907,018 

Portion of loss recognized in other comprehensive income for other-than-temporary losses on investment

   —     —     (2,315,347
  

 

 

  

 

 

  

 

 

 
   —     —     (408,329

Pension and other postretirement benefit plans:

    

Net actuarial gain (loss) from continuing operations

   (130,846  (120,357  121,664 

Less amortization of prior service cost and actuarial gain (loss) included in net periodic pension cost

   —     (755  39,151 

Net actuarial loss from discontinued operations

    

Less reclassification of actuarial gains included in discontinued operations

   —     —     901,453 
  

 

 

  

 

 

  

 

 

 

Pension and other postretirement benefit plans

   (130,846  (121,112  1,062,268 

Changes in effective portion of the fair value of hedging financial instrument

   —     546,253   (802,063

Less reclassification adjustment for gains included in net income (loss)

   —     64,360   4,113 
  

 

 

  

 

 

  

 

 

 
    610,613   (797,950

Income tax effect on other comprehensive loss:

    

Pensions from continuing operations

   32,157   

Less reclassification of pension tax effects included in discontinued operations

   —     —     (194,020
  

 

 

  

 

 

  

 

 

 
   32,157   —     (194,020
  

 

 

  

 

 

  

 

 

 

Other comprehensive loss

   (4,334,767  (16,366,600  (11,441,115

Less comprehensive loss attributable tonon-controlling interest

   (64,153  (399,551  (318,650
  

 

 

  

 

 

  

 

 

 

Net comprehensive loss attributable to controlling shareholders

   (4,270,614  (15,967,049  (11,122,465
  

 

 

  

 

 

  

 

 

 

   2019  2018  2017 

Profit (loss) for the year

   (9,095,107  24,615,555   (6,656,162

Hedge accounting loss

   (1,152  

Actuarial gains (losses)

   (9,795  105,515   30,253 

Exchange losses on investment abroad

   (16,372  (110,098  163,770 
  

 

 

  

 

 

  

 

 

 

Pre-tax comprehensive income

   (9,122,426  24,610,972   (6,462,139
  

 

 

  

 

 

  

 

 

 

Effect of taxes on other comprehensive income:

    

Actuarial loss

    (35,875  (10,371
  

 

 

  

 

 

  

 

 

 

Total comprehensive income (loss) for the year

   (9,122,426  24,575,097   (6,472,510
  

 

 

  

 

 

  

 

 

 

Comprehensive income (loss) attributable to owners of the Company

   (9,025,115  24,625,063   (6,203,313

Comprehensive loss attributable tonon-controlling interests

   (97,311  (49,966  (269,197

See accompanying notes to consolidated financial statements.

Oi S.A. – Under Judicial Reorganization –Debtor-in-Possession and Subsidiaries

Consolidated Statements of Changes in Shareholders’ Equity / (Deficit) for the years ended December 31, 2017, 2016 and 2015 (restated)

(In thousands of Brazilian Reais - R$, unless otherwise stated)

 

 

  Attributable to owners of the Company  Total equity/
(deficit)
attributed to
controlling
shareholders
  Non-controlling
shareholders
  Total
equity/
(deficit)
 
  Share
capital
  Share
issue
costs
  Capital
reserves
  Obligations
in equity
instruments
  Treasury
shares
  Accumulated
losses
  Other
comprehensive
income (loss)
    

Balance originally stated at January 1, 2015

  21,438,220   (309,592  17,640,287   (2,894,619  (2,367,552  (7,993,945  131,081   25,643,880   1,509,197   27,153,077 

Restatement adjustments to prior years (Note 2)

       (4,406,986   (4,406,986   (4,406,986
 

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 

Balance at January 1, 2015 (restated)

  21,438,220   (309,592  17,640,287   (2,894,619  (2,367,552  (12,400,931  131,081   21,236,894   1,509,197   22,746,091 
 

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 

Acquisition of interests – TMARPart (Note 1)

    122,412     (5,809   116,603    116,603 

Capital increase

  154    (154      —      —   

Share exchange costs

   (135,351       (135,351   (135,351

Obligations in equity instruments

     (268,921     (268,921   (268,921
Exchange for treasury shares (note 21.b)     3,163,540   (3,163,540    —      —   

Loss for the year (restated)

       (10,381,490   (10,381,490  (412,693  (10,794,183

Other comprehensive income (loss)

        (740,976  (740,976  94,043   (646,933
 

 

 

  

 

 

  

 

 

   

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 

Balance at December 31, 2015 (restated)

  21,438,374   (444,943  17,762,545    (5,531,092  (22,788,230  (609,895  9,826,759   1,190,547   11,017,306 
 

 

 

  

 

 

  

 

 

   

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 

Loss for the year

       (15,502,132   (15,502,132  (177,610  (15,679,742

Other comprehensive loss

        (464,917  (464,917  (221,941  (686,858
 

 

 

  

 

 

  

 

 

   

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 

Balance at December 31, 2016

  21,438,374   (444,943  17,762,545    (5,531,092  (38,290,362  (1,074,812  (6,140,290  790,996   (5,349,294
 

 

 

  

 

 

  

 

 

   

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 

Loss for the year

       (3,736,518   (3,736,518  (291,143  (4,027,661

Other comprehensive loss

        (100,709  (100,709  (206,397  (307,106
 

 

 

  

 

 

  

 

 

   

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 

Balance at December 31, 2017

  21,438,374   (444,943  17,762,545    (5,531,092  (42,026,880  (1,175,521  (9,977,517  293,456   (9,684,061
 

 

 

  

 

 

  

 

 

   

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 

  Attributable to owners of the Company  Total
controlling
interest
  Non-controlling
interest
  Total
shareholders’
equity
 
 Share
capital
  Share
issuance
costs
  Capital
reserves
  Treasury
shares
  Accumulated
losses
  Other
comprehensive
loss
 

Balance at December 31, 2017

  21,438,374   (377,429  13,242,374   (5,531,092  (42,335,925  (242,282  (13,805,980  293,457   (13,512,523

Effects of the first-time adoption of IFRS 9 and 15

      282,135    282,135    282,135 

Balance at January 1st, 2018

  21,438,374   (377,429  13,242,374   (5,531,092  (42,053,790  (242,282  (13,523,845  293,457   (13,230,388

Capital increase

  10,600,097    1,013,883      11,613,980    11,613,980 

Delivery of treasury shares as per the JRP

    (2,727,842  2,727,842      

Share subscription warrants

    4,580      4,580    4,580 

Profit for the year

      24,591,140    24,591,140   24,415   24,615,555 

Other comprehensive income

      (67,458  33,923   (33,535  (74,381  (107,916

Balance at December 31, 2018

  32,038,471   (377,429  11,532,995   (2,803,250  (17,530,108  (208,359  22,652,320   243,491   22,895,811 

Capital increase

  500,466    3,837,009      4,337,475    4,337,475 

Share issuance costs

   (423,644      (423,644   (423,644

Share buyback

     (2,572    (2,572   (2,572

Pharol Agreement (Note 1)

    (2,462,799  2,772,507   (197,846   111,862    111,862 

Loss for the year

      (9,000,434   (9,000,434  (94,673  (9,095,107

Absorption of capital reserves

    (9,000,434   9,000,434     

Other comprehensive loss

       (24,681  (24,681  (2,638  (27,319

Balance at December 31, 2019

  32,538,937   (801,073  3,906,771   (33,315  (17,727,954  (233,040  17,650,326   146,180   17,796,506 

See accompanying notes to consolidated financial statements.

Oi S.A. – Under Judicial Reorganization –Debtor-in-Possession and Subsidiaries

Consolidated Statements of Cash Flows

for the years ended December 31, 2017, 2016 and 2015 (restated)

(In thousands of Brazilian Reais - R$, unless otherwise stated)

 

 

   2017  2016  2015
(restated)
 

Operating activities

    

Loss for the year

   (4,027,661  (15,679,742  (10,794,183

Discontinued operations, net of tax

   —     —     867,139 

Adjustments to reconcile net income to cash provided by operating activities

    

Loss(gain) on financial instruments

   (1,115,823  (5,342,872  6,408,711 

Derivatives financial instruments

    5,150,478   (5,795,744

Depreciation and amortization

   5,881,302   6,310,619   6,195,039 

Impairment ofavailable-for-sale securities

   267,008   1,090,295   447,737 

Provision for bad debt

   784,403   729,752   726,944 

Provision for contingencies

   143,517   1,056,410   1,542,831 

Provision for pension plans

   (197,141  (198,554  (107,368

Impairment (reversal) of assets

   46,534   225,512   524,870 

Deferred tax expense (benefit)

   (1,257,068  1,532,299   2,598,353 

Reorganization items, net

   2,371,918   9,005,998   —   

Changes in operating assets and liabilities, net of acquisition:

    

Accounts receivable

   (253,469  (390,361  (1,622,343

Other taxes

   477,164   (618,074  119,887 

Purchase of short-term investments

   (601,200  (1,877,885  (8,790,093

Redemption of short-term investments

   775,456   3,570,453   7,958,169 

Trade payables

   (374,003  (585,813  117,271 

Payroll, related taxes and benefits

   (42,727  (175,690  (351,128

Provision for contingencies

   (114,336  (692,001  (1,079,323

Net increase in income taxes refundable and payable

   399,182   213,586   154,873 

Provision for pension plans

   54   (50,000  (139,325

Employee and management profit sharing

   298,789   84,000  

Changes in assets and liabilities held for sale

   701,416   (557,330  (786,914

Other

   238,443   299,240   265,584 
  

 

 

  

 

 

  

 

 

 

Cash flows provided by (used in) operating activities—continuing operations

   4,401,758   3,100,320   (1,539,013

Cash flows provided by operating activities—discontinued operations

   —     —     485,342 
  

 

 

  

 

 

  

 

 

 

Net cash provided by (used in) operating activities

   4,401,758   3,100,320   (1,053,671
   December 31,
2019
  December 31,
2018
  December 31,
2017
 

Cash flows from operating activities

    

Profit (loss) before taxes

   (9,087,088  21,340,608   (5,557,540

Non-cash items

    

Loss (gain) on financial instruments (Note 6)

   3,606,618   (2,043,357  5,120,203 

Fair value adjustment to borrowings and financing (Note 6)

   527,465   (13,928,659 

Present value adjustment to other liabilities (Note 6)

   59,214   (1,167,043  (4,873,000

Gain on the restructuring of third-party borrowings (Note 6)

    (11,054,800 

Transaction with derivative financial instruments (Note 6)

   (55,025  

Depreciation and amortization (Note 5)

   6,873,945   5,811,123   5,109,292 

Onerous obligation (Note 5)

   1,230,820   4,883,620  

Expected credit losses on receivables (Note 5)

   489,396   851,271   784,403 

Impairment losses (reversal) (Note 5)

   2,111,022   291,758   (4,747,141

Provisions/(reversals) (Note 5)

   216,438   93,026   7,362,304 

Earnings of equity investees

   5,174   13,492   433 

Loss on disposal of capital assets

   235,535   215,398   211,735 

Concession Agreement Extension Fee – ANATEL

   359,465   68,333   88,658 

Employee and management profit sharing

   260,207   237,253   298,789 

Tax Recovery (Notes 5 and 6)

   (3,617,919  

Monetary correction to provisions/(reversals) (Note 6)

   1,620,378   226,870   674,668 

Monetary correction to tax refinancing program (Note 6)

   16,159   28,079   27,294 

Other

   (538,974  (637,251  450,281 
  

 

 

  

 

 

  

 

 

 
   4,312,830   5,229,721   4,950,379 

Changes in assets and liabilities

    

Accounts receivable

   (306,240  (365,771  (253,469

Inventories

   (21,113  (48,280  173,283 

Taxes

   1,322,267   121,951   477,164 

Investment and redemption of financial assets

   40,141   (87,744  174,256 

Trade payables

   (678,046  (860,900  (374,003

Payroll, related taxes and benefits

   (313,169  (253,902  (42,727

Licenses and concessions

   (127,313  

Provisions

   (462,299  (434,974  (426,649

Changes in assets and liabilities held for sale

   (29,829  (257,643  701,416 

Other assets and liabilities

   (252,683  525,660   (467,067
  

 

 

  

 

 

  

 

 

 
   (828,284  (1,661,603  (37,796

Financial charges paid – debt

   (926,910  (19,215  (1,412

Financial charges paid – other

   (352  (2,884  (2,515

Income tax and social contribution paid – Company

   (85,680  (495,038  (314,162

Income tax and social contribution paid – third parties

   (159,966  (188,445  (192,736
  

 

 

  

 

 

  

 

 

 
   (1,172,908  (705,582  (510,825
  

 

 

  

 

 

  

 

 

 

Net cash generated by operating activities

   2,311,638   2,862,536   4,401,758 

See accompanying notes to consolidated financial statements.

Continued

  December 31,
2019
  December 31,
2018
  December 31,
2017
 

Cash flows from investing activities

    

Capital expenditures

   (7,425,513  (5,246,241  (4,344,238

Proceeds from the sale of investments, tangibles and intangibles

   106,097   22,276   5,016 

Dividends received from investments abroad (Note 33)

   226,525   

Judicial deposits

   (477,010  (775,953  (425,563

Redemption of judicial deposits

   719,223   1,083,043   343,129 
  

 

 

  

 

 

  

 

 

 

Net cash used in investing activities

   (6,850,678  (4,916,875  (4,421,656

Cash flows from financing activities

    

Repayment of principal of borrowings, financing, and derivatives

   (11,824  (161,884  (659

Proceeds from derivative financial instrument transactions

   72,113   

Capital increase

   4,000,000   

Commitment to investors premium

   (58,489  

Payments of obligation for licenses and concessions

    (1,491  (104,449

Payments of obligation for tax refinancing program

   (151,862  (265,495  (226,776

Payment of dividends and interest on capital

   (437  (54  (59,462

Payment of Leases

   (1,611,273  

Exercise of warrants

    4,580  

Share buyback

   (2,572   (300,429
  

 

 

  

 

 

  

 

 

 

Net cash used in financing activities

   2,235,656   (424,344  (691,775

Foreign exchange differences on cash equivalents

    1,328   11,105 
  

 

 

  

 

 

  

 

 

 

Cash flows for the year

   (2,303,384  (2,477,355  (700,568
  

 

 

  

 

 

  

 

 

 

Cash and cash equivalents

    

Closing balance

   2,081,945   4,385,329   6,862,684 

Opening balance

   4,385,329   6,862,684   7,563,252 
  

 

 

  

 

 

  

 

 

 

Changes in the year

   (2,303,384  (2,477,355  (700,568
  

 

 

  

 

 

  

 

 

 

Additional Disclosures Relating to the Statement Of Cash Flows

Non-cash transactions

 

   December 31,
2019
   December 31,
2018
   December 31,
2017
 

Acquisition of Property, Plant and Equipment and Intangible assets (incurring liabilities)

   490,395    1,034,475    1,451,068 

Offset of judicial deposits against provision for contingencies

   395,143    845,088    382,071 

Shares issued to backstop investors

   337,475     

Settlement of payables for own shares (Pharol Agreement - Notes 1 and 26 (b))

   46,680     

Conversion of debt into shares

     11,613,980   

Reconciliation of liabilities resulting from financing activities

The changes in financial charges and the settlement of the debt resulting from financing activities are presented in Note 20.

See accompanying notes to consolidated financial statements.

Oi S.A.Under Judicial ReorganizationDebtor-in-Possession and Subsidiaries

Consolidated Statements of Cash Flows

for the years ended December 31, 2017, 2016 and 2015 (restated)

(In thousands of Brazilian Reais - R$, unless otherwise stated)

   2017  2016  2015
(restated)
 

Investing activities

    

Capital expenditures

   (4,344,238  (3,263,571  (3,681,484

Proceeds from the sale of property, plant and equipment

   5,016   6,405   14,996 

Cash received for the sale of PT Portugal (Note 25)

     17,218,275 

Purchase of judicial deposits

   (425,563  (1,366,907  (2,044,796

Redemption of judicial deposits

   343,129   706,657   1,039,221 

Other

     191,546 
  

 

 

  

 

 

  

 

 

 

Cash flows provided by (used in) investing activities—continuing operations

   (4,421,656  (3,917,416  12,737,758 

Cash flows used in investing activities—discontinued operations

     (194,739
  

 

 

  

 

 

  

 

 

 

Net cash provided by (used in) by in investing activities

   (4,421,656  (3,917,416  12,543,019 

Financing activities

    

Borrowings net of costs

   —     —     7,218,639 

Repayment of principal of borrowings, financing

   (659  (6,223,703  (11,308,213

Cash impacts on derivatives transactions

    443,709   2,704,155 

Payments of obligation for licenses and concessions

   (104,449  (204,779  (348,545

Payments of obligation for tax refinancing program

   (226,776  (96,638  (93,266

Share buyback

   (300,429  

Payment of dividends and interest on capital

   (59,462  (37,806  (57,608

Cash and cash equivalents of investee acquired by merger

   —     —     20,346 
  

 

 

  

 

 

  

 

 

 

Cash flows used in financing activities—continuing operations

   (691,775  (6,119,217  (1,864,492

Cash flows used in financing activities—discontinued operations

     (492,194
  

 

 

  

 

 

  

 

 

 

Net cash used in financing activities

   (691,775  (6,119,217  (2,356,686

Foreign exchange differences on cash and cash equivalents

   11,106   (398,499  3,316,195 

Net (decrease) increase in cash and cash equivalents

   (700,567  (7,334,812  12,448,857 

Cash and cash equivalents beginning of year

   7,563,251   14,898,063   2,449,206 
  

 

 

  

 

 

  

 

 

 

Cash and cash equivalents end of year

   6,862,684   7,563,251   14,898,063 
  

 

 

  

 

 

  

 

 

 

Non-cash transactions

   2017   2016   2015 

Acquisition of Property, Plant and Equipment and Intangible assets (incurring liabilities)

   1,451,068    1,873,573    568,973 

Offset of judicial deposits against provision for contingencies

   382,071    1,841,299    374,295 

Share exchange (Note 21.b and Note 26)

   —      —      3,163,540 

Other transactions

   2017  2016  2015 

Income taxes paid

   (3,927  (499,228  (626,703

Financial charges paid

   (506,898  (2,232,977  (4,057,529

See accompanying notes to consolidated financial statements.

Oi S.A. – Under Judicial Reorganization – Debtor-in-Possession and Subsidiaries

Notes to the Consolidated Financial Statements

(Amounts inIn thousands of Brazilian reais - R$, unless otherwise stated)

 

 

1.       BASIS OF PRESENTATION
1.

GENERAL INFORMATION

Oi S.A. - Under– under Judicial ReorganizationDebtor-in-Possession (“Company” or “Oi”), is a Switched Fixed-line Telephony Services (“STFC”) concessionaire, operating since July 1998 in Region II of the General Concession Plan (“PGO”), which covers the Brazilian states of Acre, Rondônia, Mato Grosso, Mato Grosso do Sul, Tocantins, Goiás, Paraná, Santa Catarina and Rio Grande do Sul, and the Federal District, in the provision of STFC as a local and intraregional long-distance carrier. FromSince January 2004, on, the Company also provides domestic and international long-distance services in all Regions and since January 2005 started to provide local services outside Region II.II started to be provided in January 2005. These services are provided under concessions granted by Agência Nacional de Telecomunicações—ANATEL (National Telecommunications Agency), the regulator of the Brazilian telecommunications industry (“ANATEL” or “Agency”).

The Company is headquartered in Brazil, in the city of Rio de Janeiro, at Rua do Lavradio, 71 – 2º andar.

The Company also holds: (i) through its wholly-owned subsidiary Telemar Norte Leste S.A. - Under– in Judicial ReorganizationDebtor-in-Possession (“Telemar”) a concession to provide fixed telephone services in Region I and nationwide International Long-distance services; and (ii) through its indirect subsidiary Oi Móvel S.A. - Under– in Judicial ReorganizationDebtor-in-Possession (“Oi Móvel”) a license to provide mobile telephony services in Region I, II and III.

In Africa, the Company provides fixed and mobile telecommunications services through own subsidiaries and the subsidiaries of Africatel Holdings B.V. (“Africatel”), and in Asia the Company provides fixed, mobile, and other telecommunications services basically related through its subsidiary Timor Telecom (Note 31).

The Company is registered with the Brazilian Securities and Exchange Commission (“CVM”) and the U.S. Securities and Exchange Commission (“SEC”). Its shares are traded on B3 S.A. – Brasil, Stock Exchange, OTC (“B3”) and its American Depositary Receipts (“ADRs”) representing Oi common shares and preferred shares are traded on the New York Stock Exchange (“NYSE”).

Concession agreements

The local and nationwide STFC long-distance concession agreements entered into by the Company and its subsidiary Telemar with ANATEL are effective until December 31, 2025. These concession agreements provide for reviews on a five-year basis and in general have a higher degree of intervention in the management of the business than the licenses to provide private services, and also include several consumer protection provisions, as perceived by the regulator. On December 30, 2015, ANATEL announced that the review to be implemented byservices. At the end of 2015 had been postponed2018, ANATEL published Public Hearing No. 51/2018 to April 30, 2016. Subsequently, On April 29, 2016, ANATEL decided, under a Resolution Circular Letter, to postpone until December 31, 2016address the executionrevision of the revised agreements. On December 30, 2016 and under a Resolution Circular Letter, ANATEL postponed againConcession Agreements for the execution of the new concession agreements up to June 30, 2017. On June 29, 2017, ANATEL informed, in an official letter, that it would no longer make any further amendmentsconcession’s last five-year period (2021-2025). The contribution period to the concession agreements at this instance. Note that untilPublic Hearing ended on March 26, 2019, and the end of the concession agreement on December 31, 2025 there would still be a period for revision, on December 31, 2020.draft in being analyzed by ANATEL. It is worth noting that Congress Bill 79/2016 provides for a special amendment of concession agreementsthe recently enacted Law 13879/2019 creates the legal possibility to adjust them tomigrate from the possibility of migrating from a public utility regime to anthe STFC service provision under a private law regime. Thus, if this bill is passed into law, the concession agreement is(still subject to amendmentregulation by ANATEL), as well as the possibility of successive renewals of the Concession over a20-year period.

On December 21, 2018, the Government enacted Decree 9619/2018, which repeals Decree 7512/2011 and approves a New PGMU (“PGMU IV”). The highlight of the New PGMU is the fact that the New PGMU introduces a significant reduction in any date other thanthe plant of payphones (“TUP”) currently in use. As a replacement for the payphones no longer required, the concessionaires are required to implement wireless fixed access systems supporting broadband connections in certain locations, the deadline of which is December 31, 2020. Throughout2023.

With the years,approval of the Judicial Reorganization Plan (“PRJ” or “Plan”), ANATEL initiated some procedures aiming at monitoring the Company’s financial situation, as well as to assess theits Company’s ability to discharge its obligations arising from the terms of the concession agreements. In lightMarch 2019, ANATEL decided, among other issues, to maintain the special monitoring of the approvalprovision of the Judicial Reorganization Plan by the creditors and its subsequent ratification by the competent court ANATEL started to monitortelecommunications services of the Oi Group Companies’companies in 2019 by imposing actions related to transparency, corporate governance, and corporate control, financial and operating performance, and financial positionsasset and credit management, as informed in the Notice to the Market disclosed by the Company on May 8, 2019.

Oi S.A.Under Judicial ReorganizationDebtor-in-Possession and Subsidiaries

Notes to the Consolidated Financial Statements

(In thousands of Brazilian reais – R$, unless otherwise stated)

On February 10, 2020, as reported in the Notice to the Market released by the Company, ANATEL’s Board of Directors concluded there was no longer the need for special monitoring based on the effectiveness of said Judicial Reorganization Plan (JRP).

In Africa,decision issued in May 2019 as it considers that the Company provides fixed and mobile telecommunications services indirectly through Africatel Holding BV (“Africatel”). The Company provides services in Mozambique, and São Tomé, among other countries, notably through its subsidiaries Listas Telefónicas de Moçambique (“LTM”) and CST – Companhia Santomense de Telecomunicações, SARL (“CST”). Additionally, Africatel holds an indirect 25% stake in Unitel S.A. (“Unitel”) and a 40% stake in Cabo Verde Telecom, S.A. (“CVT”), which provides telecommunications services in Angola and Cape Verde.

In Asia, the Company provides fixed and mobile telecommunications services basically through its subsidiary Timor Telecom.

The Company is registered with the Brazilian Securities and Exchange Commission (“CVM”) and the U.S. Securities and Exchange Commission (“SEC”). Its shares are traded on B3 S.A. – Brasil, Stock Exchange, OTC,Company’s and its American Depositary Receipts (“ADRs”) representing Oi common sharessubsidiaries’ short-term liquidity risk has been extinguished and preferred shares tradedrevoked the obligations previously imposed on the New York Stock Exchange (“NYSE”).Oi Group companies.

JUDICIAL REORGANIZATIONJudicial Reorganization

On June 20, 2016, Oi, together withthe Company – under Judicial Reorganization and its direct and indirect wholly owned subsidiaries Oi Móvel, Telemar, Copart 4 Participações S.A. – Underunder Judicial Reorganization -Debtor-in-Possession(“Copart 4”)4), Copart 5 Participações S.A. – Underunder Judicial Reorganization -Debtor-in-Possession(“Copart 5”), merged, see Nota 32), Portugal Telecom International Finance B.V. – Under—under Judicial Reorganization, -Debtor-in-Possession (“PTIF”), and Oi Brasil Holdings Cooperatief U.A. – Under—under JudicialReorganization—Debtor-in-Possession Reorganization (“Oi Holanda”) (collectively with the Company, the “Oi Companies” or “RJ Debtors”) filed as a matter of urgency, a requestpetition for judicial reorganization with the Court of the State of Rio de Janeiro as approved by the Company’s Board of Directors and the competent governing bodies.

As broadly disclosed to the market, the Company had been taking actions and conducting studies, together with its financial and legal advisors to optimize its liquidity and debt profile. The Company, after considering the challenges arising from its economical and financial situation and in light of the maturity schedule of its financial debts, threats to cash flows represented by imminent block or pledge of amounts in lawsuits, and in light of the urgency to adopt protection measures of the Oi Companies, concluded that the request for judicial reorganization was the most appropriate course of action at that time to (i) preserve the continuity of its offering of quality services to its customers, within the rules and commitments undertaken with the Brazilian National Telecommunications Agency (ANATEL), (ii) preserve the value of the Oi Companies, (iii) maintain the continuity of operations and corporate activities in an organized manner, thus protecting the interests of the Oi Companies, its customers, shareholders and other stakeholders, and (iv) protect the Oi Companies’ cash and cash equivalents.

The filing of the judicial reorganization was another step towards the Company’s financial restructuring, who continues working to secure new customers while maintaining its service and product sales to all market segments, in all of its distribution and customer service channels. The installation, maintenance and repair activities also continue to be performed on a timely basis by the Oi Companies and their subsidiaries. All of Company’s workforce has been maintaining the work as usual, including sales, operating and administrative activities. Oi keeps focusing on its investments in structuring projects aimed at promoting the improvement of service quality to continue to bringing technological advances, high service standards, and innovation to its customers.

On June 22, 2016, the United States Bankruptcy Court for the Southern District of New York (“U.S. Bankruptcy Court”) entered an order granting the provisional relief requested by the Company, Telemar, Oi Holanda and Oi Móvel (all four collectively referred to as “Debtors”) in their United States bankruptcy code Chapter 15 cases that were filed on June 21, 2016.

The Provisional Relief prevents creditors from initiating actions against the Debtors or their property located within the territorial jurisdiction of the United States and parties from terminating their existing U.S. contracts with the Debtors.

On June 23, 2016, the High Court of Justice of England and Wales issued orders recognizing the judicial reorganization request in respect of the Company, Telemar and Oi Móvel filed in Brazil pursuant to Law 11101/2005, as a foreign main proceeding in accordance with the United Nations Commission on International Trade Law (UNCITRAL) Model Law on Cross-Border Insolvency, as set out in Schedule 1 to the Cross-Border Insolvency Regulations 2006 (S.I. 2006 No. 1030) (“Recognition Orders”).

The Recognition Orders establish that the commencement or continuation of proceedings (including enforcement actions) in England and Wales relating to the Company’s, Telemar’s and Oi Móvel’s assets, rights, obligations or liabilities are stayed from June 23, 2016.

On June 29, 2016, the Judge of the 7th Corporate Court of the Judicial District of the State Capital of Rio de Janeiro (“Judicial Reorganization Court”) granted the processing of the judicial reorganization of the Oi Companies.

The decision granting the processing of the judicial reorganization of the Oi Companies determined that all the procedural time limits are counted in business days. To this regard, even though the decision has determined that the Judicial Reorganization Plan (“JRP” or “Plan”) be filed within 60 business days, the Public Prosecution Service filed an interlocutory appeal requesting that this time limit be counted in calendar days. In light of the interlocutory appeal filed by the Public Prosecution Service, the Judicial Reorganization Court revised its decision, establishing that the JRP be filed within 60 calendar days, counted from the issuance of the decision granting the processing of the judicial reorganization.

On July 21, 2016, the U.S. Bankruptcy Court held a hearing to judge the Debtors’ requests and since no objection to the recognition was filed, the U.S. Bankruptcy Court recognized the judicial reorganization as a main foreign proceeding with regard to each of the Debtors. As a result of this recognition, a stay was automatically applied, preventing the filing, in the United States, of any actions against the Debtors or their properties located within the territorial jurisdiction of the United States and parties from terminating their existing U.S. contracts with the Debtors.

On July 22, 2016, the judicial reorganization request was ratified by the shareholders at the Company’s Extraordinary Shareholders’ Meeting.

The shareholders also authorized the Company’s management to take all the actions and practice all the acts necessary with regard to the judicial reorganization of the Oi Companies and ratified all the actions taken up to that date.

On July 22, 2016, the Judicial Reorganization Court appointed PricewaterhouseCoopers Assessoria Empresarial Ltda. as the court-appointed financial administrator, and the law firm Arnoldo Wald to act as the court-appointed legal administrator (collectively, “Judicial Administrator”) of the Oi Companies.

Considering that the Judicial Reorganization Court changed the way the deadline to file the plan is counted, as referred to above, on September 5, 2016 the Oi Companies filed the JRP, which establishes the terms and conditions for the restructuring of the Oi Companies’ debt, and the main actions that could be adopted to overcome the current financial situation of the Oi Companies and their continuity as going concerns, including by (i) restructuring and balancing their liabilities; (ii) prospecting and adopting actions during the judicial reorganization aiming to obtain new funds; and (iii) potential sale of capital assets.

The first list of creditors submitted by the Oi Companies was published on September 20, 2016 (“First List of Creditors”Proceeding”). Payables to parties not controlled by Oi, according to the First List of Creditors, totaled approximately R$65.1 billion. As from the date of this publication, the creditors had fifteen (15) business days to file with the Judicial Administrator (i) a proof of claim (the “Proof of Claim” or “Claim”), if their receivables were not included in the First List of Creditors, or (ii) the discrepancy (the “Discrepancy”) if, according to the creditor, the amount in the First List of Creditors is incorrect or its credits were incorrectly classified. The deadline for creditors to file a Claim and/or a Discrepancy was October 11, 2016.

On March 2, 2017, the 3rd Lisbon Commercial Court issued a decision acknowledging, with regard to Oi and Telemar, the decision that approved the processing of the judicial reorganization requested filed in Brazil.

On March 22, 2017, the Company’s Board of Directors approved the basic financial conditions to be adjusted in the JRP and authorized the Company’s Executive Officers and advisors to file, as soon as possible, an amendment to the JRP with the Judicial Reorganization Court, as disclosed by Oi in a Material Fact Notice on the same date, and these conditions were presented in court on March 28, 2017. The amended JRP was filed with the court on October 11, 2017.

On March 31, 2017, the Judicial Reorganization Court issued a decision replacing PricewaterhouseCoopers Assessoria Empresarial Ltda. as financial administrator for the BDOPro Consortium, which declined the appointment. Thus on April 10, 2017, the law Firm Arnoldo Wald was appointed as the sole judicial administrator of the Oi Companies’ Judicial Reorganization.

The judicial administrator reviewed the First List of Creditors and after reviewing this List, taking into consideration the Claims and Discrepancies, submitted the list of creditors published in the Notice of May 29, 2017 (“List of Creditors”).

The publication of the List of Creditors set two deadlines for the creditors: (i) aten-business day deadline to file with the Judge their challenges to Second List of Creditors (the “Challenge”); and (ii) a thirty-business day deadline to file with the Judge their objections to the Judicial Reorganization Plan (the “Objection”).

On August 23, 2017, the Judicial Reorganization Court scheduled the date of the first Creditors’ General Meeting (“CGM”) for October 9, 2017 (on its first notice to convene) and October 23, 2017 (on its second notice to convene).

On September 27, 2017, in light of the negotiated decisions to ensure the approval of the JRP and the procedural aspects related to holding the General Creditors’ Meeting (“CGM”), which could result in changes in the voting system, the Oi Companies requested to the Judicial Reorganization Court the postponement of the CGM to October 23, 2017, on its first notice to convene, and November 27, 2017, on its second notice to convene, at Riocentro. The Judicial Reorganization Court approved this request on the same day, seconding the favorable opinions of the judicial administrator and the Rio de Janeiro State’s Public Prosecution Office.

On October 10, 2017, the majority of the members of the Company’s Board of Directors approved the new version of the JRP.

On October 11, 2017, the RJ Debtors filed a new, joint version of the JRP with the Judicial Reorganization Court, to be reviewed and approved at the CGM on the dates referred to above, as well as the report of the independent appraiser.

On October 20, 2017, in response to the requests made by certain creditors, the Judicial Reorganization Court determined the postponement of the GCM for November 6, 2017, on its first notice to convene, and November 27, 2017, on its second notice to convene.

In compliance with the provisions of Article 36 of Law 11101/2005, the Judicial Reorganization Court, in response to a request from the Judicial Administrator, determined the postponement of the CGM date, firstly scheduled for November 6, 2017, on its first notice to convene, for November 10, 2017, and maintained November 27, 2017 to hold the CGM, on its second notice to convene.

On November 9, 2017, in response to the new requests made by certain creditors, the Judicial Reorganization Court determined once again the postponement of the CGM to December 7, 2017, on its first notice to convene, which may continue on December 8, 2017, if necessary, and February 1, 2018, on its second notice to convene, which may continue on February 2, 2018, if necessary.

Again, on November 29, 2017, the Judicial Reorganization Court determined once again the postponement of the CGM to December 19, 2017, on its first notice to convene, which may continue on December 20, 2017, if necessary, and February 1, 2018, on its second notice to convene, which may continue on February 2, 2018, if necessary.

On December 19, 2017, after confirming that the required quorum of classes I, II, III, and IV creditors was in attendance, the CGMGeneral Creditors’ Meeting was held and the JRPOi Companies’ judicial reorganization plan (“Plan” or “PRJ”) was approved by a vast majority of creditors on December 20, 2017.

On January 8, 2018, the judicial reorganization court (“Judicial Reorganization CourtCourt”) issued a decision that ratifiesratified the JRP and grantsgranted the judicial reorganization to the Oi Companies. Said decisionCompanies, which was published on February 5, 2018.

On July 31, 2018, initiating the period for the creditorsrestructuring of the RJ Debtors to elect oneOi Companies’ financial debt was completed with the implementation of the payment options to recover their claims, asapplicable terms and conditions provided for in the JRP, which ended on February 26, 2018, exceptincluding the completion of the first capital increase provided for bondholders, whose deadline was extendedin the JRP, Capital Increase – Claim Capitalization.

On January 25, 2019 the Company completed the second capital increase provided for in the JRP (“Capital Increase—New Funds”), with the issue of 3,225,806,451 book-entry, registered common shares, without par value, including new common shares represented by ADSs, pursuant to March 8, 2018, as decidedthe JRP and the subscription and commitment agreement entered into by the Judicial Reorganization CourtCompany, its subsidiaries, and the Backstop Investors.

Capital Increase – New Funds

Exercise of Subscription Warrants and American Depositary Warrants (“ADWs”)

On October 28, 2018, Oi commenced the issuance and delivery of all warrants and ADWs exercised by their holders. The process was completed on February 26, 2018.January 4, 2019. All warrants that were not exercised on or prior to January 2, 2019 have been cancelled.

In the coursePreferential offer and completion of the preparationCapital Increase – New Funds, pursuant to the commitment agreement terms

As contemplated by Section 6 of the JRP, on November 13, 2018 the Company commenced a preemptive offering of common shares that was registered with the SEC under the Securities Act under which holders of common shares and preferred shares, including the ADS Depositary and The Bank of New York Mellon, as depositary of the Preferred ADS program, received transferable rights for each common share or preferred share held as of November 19, 2018, which refers to as subscription rights.

The subscription rights expired on January 4, 2019. On January 16, 2019, the Company issued 1,530,457,356 common shares to holders of subscription rights that had exercised those subscription rights with respect to the initial common shares. On January 21, 2019, the Company issued 91,080,933 common shares to holders of subscription rights that had requested subscriptions for excess common shares. The proceeds of these subscriptions totaled R$2,011 million.

Oi S.A.Under Judicial ReorganizationDebtor-in-Possession and Subsidiaries

Notes to the Consolidated Financial Statements

(In thousands of Brazilian reais – R$, unless otherwise stated)

On January 25, 2019, the Company issued 1,604,268,162 common shares, representing the total number of common shares that were offered in the preemptive offering less the total number of initial common shares and excess common shares, to the Backstop Investors in a private placement under the terms of the commitment agreement for the aggregate amount of R$1,989 million (“Share Balance”). Because of the subscription and payment of the Share Balance, the Company completed, on this date, the Capital Increase – New Funds, through the subscription and payment of all 3,225,806,451 New Common Shares issued as part of the Capital Increase – New Funds, representing a contribution of new funds for the Company totaling R$4.0 billion. In addition, under the terms of the commitment agreement, on that date the Company issued, as compensation for their commitments under the commitment agreement, 272,148,705 common shares in a private placement to the Backstop Investors and paid US$13 million to the Backstop Investors. As a result of the outcome of the subscription and payment of the Capital Increase – New Funds and the Commitment Shares, the Company’s share capital increased to R$32,538,937,370.00, represented by 5,954,205,001 shares, divided into 5,796,477,760 registered common shares and 157,727,241 registered preferred shares, without par value.

Litigation discontinuation settlement between the Company and Pharol

On February 8, 2019, in order to discontinue any disputes that might harm the implementation of the JRP, the Company assesseddisclosed a significant setMaterial Fact Notice informing that its Board of scenarios and forecastsDirectors approved, in accordance with CVM Instruction 567/2015, the acquisition of 1,800,000 preferred shares issued by the Company to ensure the compliance of the commitment assumed by the Company to transfer its treasury shares to Bratel, wholly-owned subsidiary of Pharol SGPS, S.A., in the context of the settlement entered into, subject matter of the Material Fact Notice of January 8, 2019 (“Settlement”), in transactions conducted in B3’s OTC to deliver the treasury shares to Bratel, which would be made within four business days from the confirmation of the settlement by the Judicial Reorganization Court.

On February 18, 2019, the Court issued a decision suspending conflict of jurisdiction injunction No. 157.099 during the period requested by the parties.

On April 3, 2019, the Company disclosed a notice to the market to inform on the confirmation of the settlement, referred to above, because thefifteen-day term for the evolutionpublication of its operations and financial, and conducted discussions with creditors and partners affected by the JRP. This preparatory work wasrelated court decision has run out. Accordingly, as determined in linethe Settlement, the term for the compliance with the complexity and sheer sizesecond part of the Company’s business,obligations established by both parties to the existing high numberSettlement started on this same date, including: (a) the request to discontinue all the litigation involving the parties named in the Agreement and (b) the delivery to Bratel of operating33.8 million Oi shares there were held in treasury, including 32 million common shares and financial processes1.8 million preferred shares.

In addition, several obligations and controlsrights of the parties described in the Material Fact Notice released by Oi and the Communication released by Pharol, both on January 9, 2019, were fully clearly established.

Oi S.A.Under Judicial ReorganizationDebtor-in-Possession and Subsidiaries

Notes to the Consolidated Financial Statements

(In thousands of Brazilian reais – R$, unless otherwise stated)

Default Payment Method provided for by Clause 4.3.6 of the Plan—Bondholders

On May 20, 2019, in strict compliance with an impactthe decision issued under Chapter 15 that determined that the cancelation of the notes regulated by New York Law should take place on June 14, 2019, the Company announced that it started the procedure so that the holders of the notes (a) Portugal Telecom International Finance B.V.’s €500,000,000 in 4.375% notes maturing in 2017 (ISIN No.: XS0215828913); (b) Portugal Telecom International Finance B.V.’s €750,000,000 in 5.875% notes maturing in 2018 (ISIN No.: XS0843939918); (c) Portugal Telecom International Finance B.V.’s €750,000,000 in 5.00% notes maturing in 2019 (ISIN No.: XS0462994343); (d) Portugal Telecom International Finance B.V.’s €1,000,000,000 in 4.625% notes maturing in 2020 (ISIN No.: XS0927581842); (e) Portugal Telecom International Finance B.V.’s €500,000,000 in 4.5% notes maturing in 2025 (ISIN No.: XS0221854200); (f) Oi Brasil Holdings Coöperatief U.A.’s €600,000,000 in 5.625% notes maturing in 2021 (ISIN No.: XS1245245045); (g) Oi Brasil Holdings Coöperatief U.A.’s US$1,500,000,000 in 5.75% notes maturing in 2022 (ISIN No.: US10553MAD39); (h) Oi S.A.’s €750,000,000 in 5.125% notes maturing in 2017 (ISIN No.: XS0569301327); (i) Oi S.A.’s US$750,000,000 9.500% maturing in 2019 (ISIN No.: 87944LAD1); (j) Oi S.A.’s BRL1,100,000,000 in 9.75% maturing in 2016 (ISIN No. US10553MAC55); and (k) Oi S.A.’s US$1,000,000,000 in 5.500% maturing in 2020 (ISIN No. 144A: US87944LAE92) (the “Legacy Notes”) are able to support their claims to receive on a future date or on the assumptions used by Management, and the volume and diversityCompany’s payment dates pursuant to Clause 4.3.6 of the information used.Plan.

The Company’s management identified, duringprocedure detailed above is not applicable for the preparationholders of the JRP, that there were weaknesses6.25% Notes issued by Portugal Telecom International Finance B.V. – in some of these processes and controls and an opportunityJudicial Reorganization maturing in 2016 (ISIN No.: PTPTCYOM0008). The Company will provide at the appropriate time the information on the procedure to obtain further information fromregister the entities involved in the process.

In lightbeneficiaries of the identification of weaknesses in controls, the Company’s management immediately took the necessary actions to measure possible impactsDefault Payment Method provided for by Clause 4.3.6 of the JRP on cash flows and the Company’s historic financial statements, namelyPlan with regard to the realizable value of assets. In a short period of time, Management initiated the procedures aimed at identifying the root causesuch series.

Prepetition Financing – Clause 5.3 of the weaknesses,Plan

On December 23, 2019, the design,Company disclosed a Material Fact Notice informing that its subsidiary Oi Móvel entered into a 1st issue indenture of collateralized, simple, nonconvertible debentures, with additional trust security, in a single series, for private placement, in the total amount of up to R$2,500,000,000.00 (“Debentures” and “Issue”, respectively). The main features of the Issue and the implementation, within a shortDebentures are as follows: (i) Term and appropriate time horizon,Maturity Date: twenty-four (24) months from the issue date, except in the case of newearly redemption and improved controls. Finally, this work allowed Management to conclude that there should notearly maturity of the Debentures set forth in the Debenture Indenture; (ii) Payout: U.S. dollar foreign exchange fluctuation plus interest of (i) twelve pointsixty-six percent (12.66%) per year (PIK) for the first twelve months after the first repayment is made; and (ii) thirteen pointsixty-one percent (13.61%) per year thereafter; and (iii) Guarantees: the Debentures will be any impactbacked by collaterals and trust guarantees provided by Oi Móvel, the Company and its subsidiary Telemar.

The Issue was approved based on the Judicial Reorganization Plan’s Cash Flowsprovisions of Clause 5.3 of the Plan and makeis part of the corresponding correctionscontext of accounting errors (Note 2).prepetition financing, in the “Debtor in Possession Financing” (“DIP Financing”) modality.

The prepetition liabilities subjectedSubsequently to compromise will be recovered by the creditors in accordance with the JRP approved at the CGMMaterial Fact Notice disclosed on December 19 and 20, 2017 and ratified by the Judicial Administrator Court on January 8, 2018, which was submitted on December 22, 2017 by the Trustee, in the records of digital caseNo. 0203711-65.2016.8.19.0001, available for consultation on the Company’s website (www.recjud.com.br) and the Court of Justice’s website (www.tjrj.jus.br). :

Creditors Settlement Program

On June 23, 2017,2019, the Company disclosed a Notice to the Market on February 4, 2020 informing shareholders and the general market that the subscription and payment of the Oi Móvel Issue had been completed, described above, for private placement in the amount of R$2,500,000,000.00.

Extension of the Judicial Reorganization

On December 6, 2019, the Company released a Material Fact Notice informing that as authorized bythe Oi Companies filed a petition with the Judicial Reorganization Court requesting that the Company was goingcourt oversight of the Oi Companies not to initiate a programbe terminated on February 4, 2020, the date when the Plan’s homologation completes two years.

Oi S.A.Under Judicial ReorganizationDebtor-in-Possession and Subsidiaries

Notes to enter into settlementsthe Consolidated Financial Statements

(In thousands of Brazilian reais – R$, unless otherwise stated)

Thenon-termination of the judicial oversight does not introduce any changes to the current position of the Oi Companies and has no impact on the compliance with the Plan in force or on current receivables, or any other new funds that might be obtained by the Oi Companies’ creditors listed in the Judicial Administrator’s List of Creditors, published on May 29, 2017 (“Oi Creditor” and “Creditors Settlement Program” or “Program”, respectively), and creditors could join the program via the websitewww.credor.oi.com.br.

The Creditors Settlement Program was applicable for creditors with claims amounting to R$50,000 or lower, and allowed the prepayment of 90% of the claim on the acceptance of the creditor and the remaining 10% of the claim after the approval of the JRP, to be paid under the terms and conditions of the Creditors Settlement Program. A Oi Creditor whose claim was higher than R$50,000 would be

entitled to join the Creditors Settlement Program, in which case they would receive a R$50,000 prepayment, upon acceptance by such Oi Creditor of the settlement under the terms and conditions set out in the Creditors Settlement Program and the exceeding amount will be paid as set out in the Plan. The Creditors Settlement Program benefited the participating Oi Creditors as it allowed for the prepayment of part of the amount under the Program.

The Program was temporarily suspended by force of a judicial decision but on August 29, 2017 the Rio de Janeiro State Court of Justice overturned this decision and upheld the validity of the Creditors Settlement Program. Accordingly, the Creditors Settlement Program was implemented as from this date, and ended in December 8, 2017.

Approximately 35,000 creditors jointed the Creditors Settlement Program, of which about 30,000 in Brazil and 5,000 in Portugal, and approximately R$360 million were made available for the prepayment of the settlements entered into under the Program.

Pre-petition Claims, Regulatory Agencies

The Company has reported that it has knowledge of regulatory punitive administrative proceedings and lawsuits that could amount to approximately R$14.5 billion as at June 30, 2016, including fines imposed, expected fines to be imposed and corresponding inflation adjustments. The Company disagrees and is challenging a material portion of the noncompliance events pointed out by ANATEL and it is also challenging the disproportionateness of the punitive actions taken, emphasizing their unreasonableness.

Companies. It is worth noting that in the contextcontinuity of court oversight at the end of thetwo-year period is a natural measure that has been applied in most judicial reorganization proceedings.

Notwithstanding the good progress of the Oi Companies, ANATEL challenged, amongst others, the decision that approved the processingPlan implementation, which has already concluded most of the judicial reorganization, as well assteps provided for the beginning of a mediation proceeding, betweenwhich were important for the RJ Debtors and itself, by filing bills of reviewNo. 0043065-84.2016.8.19.0000 andNo. 0060963-13.2016.8.19.0000. As for bill of reviewNo. 0043065-84.2016.8.19.0000, filed against the decision that approved the processing of the judicial reorganization, this appeal found that ANATEL’s credits are subject to the reorganization. The interlocutory appeal filed against the mediation proceeding between the RJ Debtors and ANATEL is still pending trial. Notwithstanding, in light of the lack of interest of ANATEL in this mediation proceeding, on February 26, 2018 the 7th Corporate Court of the Rio de Janeiro State Court of Justice issued a decision where it rules the suspension of the mediation proceeding between ANATEL and the Company.

It is worth noting that ANATEL also challenged the submission of its claims to the judicial reorganization proceeding, by filing interlocutory appealNo. 0057446-63.2017.8.19.0000 against the decision issued on its claim Challenge case, in whichCompany’s recovery, said petition presents the Judicial Reorganization Court reaffirmswith circumstances related to the understanding oncomplexity inherent to thepre-petition nature Judicial Reorganization Proceeding’s magnitude and to the reforms underway in the legal and regulatory environment, and which require actions still to be implemented within the scope of the regulator’s nontax claims. In his judgment ofJudicial Reorganization Proceeding.

On February 28, 2020, the advanced relief requestCompany released a Material Fact Notice informing its shareholders and the general market that on February 28, 2020 the Oi Companies filed by ANATEL, State Justice Cezar Augusto Rodrigues Costa, reporting judge at the time, decided to maintain such claims underwith the Judicial Reorganization Court a petition exposing its interest in submitting for deliberation to a new general creditors’ meeting (“New GCM”) an amendment to the Plan aimed at achieving greater operating and granted partial suspensory effectfinancial flexibility to determine the exclusion of possible tax claims assigned to ANATEL, as well as the statutory charges arising on their collectioncontinue its investment project and the related punitive fines for tax infractions. Currently,compliance with its strategic transformation plan (“Strategic Plan”), both broadly disclosed to the market.

In line with the foregoing, on March 6, 2020, the Company is awaitingdisclosed a Material Fact Notice informing that the Judicial Reorganization Court awarded a decision, on the Interlocutory appeal filed

by ANATEL against this decision andsame date, granting the judgment of the appeal merits by the 8th Civil Court. In addition Justice Marco Buzzi, from the Superior Court of Justice decided, in the context of Conflict of Competence No. 154.977/RJ, basedCompany’s request for a New General Creditors’ Meeting to deliberate on the opinion of the Federal Public Prosecution Office, to acknowledge that the submission of ANATEL claims must be discussed in the context of the Judicial Reorganization, using the appropriate appeal.

In additionan amendment to the appeals referred to above, ANATEL filed interlocutory appealNo. 0048971-21.2017.8.19.0000 against the decision issued on its objection to the judicial reorganization plan without judgment on the objection’s merits. As a result of this appeal, the requested suspensory effect was partially upheld by State Justice Cezar Augusto, from the 8th Civil Chamber of the Rio de Janeiro State Court of Justice, by suspending the enforcement of Clauses 4.3.2.8 andSub-clauses 4.3.2.8.1 and 4.3.2.8.2 of the JRP that had been filed by the RJ Debtors in what they concern ANATEL. Said clauses address the payment of ANATEL’spre-petition claims and the initiation of the mediation between the RJ Debtors and ANATEL. Oi, however, changed the terms of the JRP, which maintains the treatment of ANATEL claims aspre-petition claims and was approved by a vast majority of creditors at the Creditors’ General Meeting on December 19 and 20, 2017, and ratified by the 7th Corporate Court of the Rio de Janeiro State Court of Justice on January 8, 2018.

ANATEL also filed interlocutory appealNo. 0055283-13.2017.8.19.0000 against the decision issued within the judicial reorganization’s court records, which permitted holding a Creditors’ General Meeting without granting the request made by ANATEL to exclude all its claims. The appeal was not accepted and the Company is currently awaiting the 8th Civil Court’s decision on the interlocutory appeal filed by ANATEL.

The JRP submitted to and approved at the CGM on December 20, 2017, which was ratified by the Judicial Reorganization Court on January 8, 2018, lays down the payment methodPre-petition Claims, Regulatory Agencies, which include ANATEL’snon-tax claims amounting to approximately R$14.5 billion as of June 30, 2016:Plan, prescribing that:

 

 (i)

Payment of nontaxpre-petition claims that are under the jurisdiction of the Federal Attorney General’s Office (AGU) in two hundred forty (240) installments, commencing June 30, 2018, as follows: (i) from the 1st to the 60th installment: 0.160%; (ii) from the 61st to the 120th installment: 0.330%; (iii) from the 121st to the 180th installment: 0.500%; (iv) from the 181st to the 239th installment: 0.660%; and (v) 240th installment: the outstanding balance. The first installments shall be fully paid by cashing amounts initially deposited in courts as collateral of these claims, to be supplemented, if necessary, in cash. Beginning in the subsequent month, Oi shall pay the other installments in cash. As from the second installment, the monthly installments shall be adjusted for inflation using the SELIC (Central Bank’s policy rate);

Because the other nontaxpre-petition claims of regulatory agencies challenged at the administrative level are illiquid up to this date, they shall be paid as laid down in Clause 4.3.6 of the JRP, general payment method of unsecure claims.

The Plan also provides for the possibility of the Company adopting a general statutory rule to be published in the future in order to regulate thenon-tax claims of regulatory agencies subject to the Judicial Reorganization.

Note, however, that ANATEL filed interlocutory appealNo. 001068-32.2018.8.19.0000 against the decision that ratified the judicial reorganization plan, alleging the invalidity of Clause No. 4.3.4, which sets the method for settlement of ANATEL’s claims. This appeal is pending trial.

Accordingly, the court decisions in effect establish that ANATEL’snon-tax claims against the Oi Companies are subject to the judicial reorganization proceeding and shall be paid as provide for byPre-petition Claims, Regulatory Agencies (Clause 4.3.4 of the approved and ratified Judicial Reorganization Plan), as decided by the Oi Group’s creditors at the CGM, and decided by the Judicial Reorganization Court, pursuant to Law 11101/2005.

Payment proposals in the JRP approved at the CGM on December 20, 2017 and ratified by the Judicial Reorganization Court on January 8, 2018

The Oi Group’s creditors shall become creditors of the debt(s) issued by the RJ Debtor that was their original debtor.

Plan for Creditors (Note 28)

This section presents a summarized version of the key terms of the repayment Plan to Oi Group Creditors, including certain information on the financial terms and conditions included in the JRP.

Note that, as defined in Appendix 1.1 to the JRP, the publication date of the Judicial Reorganization Court’s decision ratifying the JRP, i.e., the lower court decision granting the judicial reorganization, against which no appeal with a suspensory effect is upheld, which is January 8, 2018, published on the Official Gazette on February 5, 2018, is taken into consideration for purposes of the way the time limit in the payment terms is counted.

Class I – Labor Claims

The payment of Labor Claims is described below:

General rule: labor claims shall be paid in five (5) equal monthly installments, with a180-day grace period after the Court Ratification of the Plan. Labor claims not yet acknowledged shall be paid in five (5) equal monthly installments, with asix-month grace period after a final, unappeasable court on the amount due decision is issued.

Labor Claims that are collateralized by judicial deposits:

Shall be paid through the immediate withdrawal of the amount deposited in court.

If the deposited amount is lower than the debt listed by the Oi Companies, the deposit shall be used to pay part of the debt and the outstanding balance shall be paid after a decision is issued by the Court that ratifies the amount due in five (5) equal monthly installments, with a180-day grace period from the Court Ratification of the Plan. If the deposit is higher than the debt, the Oi Companies shall withdraw the difference.

Labor Claims not collateralized by judicial deposits shall be paid via judicial deposits attached to the court records of the related case.

Fundação Atlântico (pension fund) claims:

Payable in six (6) annual, equal installments, with a five-year grace period as from the Court Ratification of the Plan.

Interest/inflation adjustment: five-year grace period for interest. National Consumer Price Index (INPC) + 5.5% per year, levied as from the Court Ratification of the Plan, annually accrued during the grace period and payable annually, as from the sixth year, together with the principal installments.

Class II – Collateralized Payables

Class 2 claims shall be paid as follows:

Each creditor shall receive the original debt amount, as disclosed in the List of Creditors, adjusted by the interest/inflation adjustment rate, as follows:

Principal shall be repaid as follows:

72-month grace period for principal as from the Court Ratification date of the Judicial Reorganization Plan;

Principal shall be repaid in 108 monthly installments, as described in the table below:

Months

Percentage of the amount to be
repaid per month

0 a 72nd

0.0%

73rd to 132nd

0.33%

133rd to 179th

1.67%

180th

1.71%

Four-year grace period on interest.

Interest: Long-term Interest Rate, released by the Central Bank, plus spread of 2.946372%, where the interest levied in the first four (4) years shall not be paid and shall be accrued annually and added to the principal.

Classes III and IV – Unsecured Creditors and MBOs/SBs

The payment proposal for claims of Unsecured Creditors and Micro-business Owners (“MBOs”) and Small Businesses (“SBs”) is described below, according to the thresholds established in the JRP:

Linear payment to Unsecured Creditors:

Linear payment to Unsecured Creditors: Unsecured Creditors’ and MEs/EPPs’ claims of amounting up to R$1,000 were paid in a single installment within 20 business days after the Court Ratification of the Plan.

Unsecured Creditors and MEs/EPPs with claims above R$1,000 can elect to receive their claims in a single installment, providing that they agree to receive only R$1,000 as the full payment of their claims an related costs, payable within 20 business days after the end of the period to elect the payment option.

Unsecured Creditors with Judicial Deposits: Class 3 and 4 claims held by Unsecured Creditors shall be paid after the withdrawal of the judicial deposits, using the following discount percentages:

Claim Amount Interval

Discount %

Up to R$1,000.00

0%

R$1,000.01 to R$5,000.00

15%

R$5,000.01 to R$10,000.00

20%

R$10,000.01 to R$150,000.00

30%

Over R$150,000.00

50%

Shall be paid through the withdrawal of the deposited amount;

If the deposit is lower than the debt (after the discount above, as applicable), the deposit shall be used to pay part of the debt and the outstanding balance shall be paid after a decision issued by the competent court that ratifies the amount due according to the General Payment Method described below;

If the deposit is higher than the debt (calculated after the discount above, as applicable), The Oi Companies shall withdraw the difference.

Unsecured Creditors and MEs/EPPs that are not paid as provided for above can opt for payments using one of the method described below, limited to a maximum amount per offer.

Restructuring Option 1:

Part of Classes 3 and 4 claims shall be denominated in Brazilian reais by the amount of Classes 3 and 4 Creditors that elected this option, up to a ceiling of R$10,000,000,000; these Creditors can elect one of the following methods: (i) claim restructuring; (ii) private debentures, or (iii) public debentures.

Part of Classes 3 and 4 claims shall be denominated in US dollars by the amount claimed of Classes 3 and 4 Creditors that elected this option, up to a maximum of US$1,150,000,000.

60-month grace period on principal;

Principal shall be repaid in 24 semiannual, successive installments, as shown in the table below:

Six-month periods

Percentage of the amount to be repaid per
six-month period

0 to 10th

0.0%

11th to 20th

2.0%

21st to 33rd

5.7%

34th

5.9%

The interest rate shall be (i) an annual rate equivalent to 80% of the interbank deposit rate (CDI) for claims denominated in Brazilian reais and (ii) 1.75% per year for claims denominated in US dollars; interest shall be annually accrued to the principal and paid semiannually as from the 66th month after the Ratification of the Judicial Reorganization Plan;

Once this offer’s maximum amounts are reached, the outstanding balances of the claims payable under this offer shall be paid according to the General Payment Method described below.

Restructuring Option 2:

The claims of the Creditors that elect this payment method shall be restructured in US dollars within up to six (6) months after the Court Ratification of the Plan, limited to a maximum of US$850,000,000.

60-month grace period on principal;

Principal shall be repaid in 24 semiannual, successive installments, as shown in the table below:

Six-month periods

Percentage of the amount to be repaid per
six-month period

0 to 10th

0.0%

11th to 20th

2.0%

21st to 33rd

5.7%

34th

5.9%

Interest of 1.25% per year, annually accrued to the principal and paid semiannually as from the 66th month after the Ratification of the Judicial Reorganization Plan, where:

During the principal grace period, 10% of total interest shall be paid semiannually, while the remaining 90% shall be accrued to the principal annually. After this period, 100% of total interest shall be paid semiannually.

Once this offer’s maximum amounts are reached, the outstanding balances of the claims payable under this offer shall be paid according to the General Payment Method described below.

The creditors’ rights granted under this offer can only be assigned with the prior consent of Oi.

Bond restructuring Option 3:

Restructuring of unqualified bonds:

This offer is available only to bondholders with claims up to US$750,000, and it is limited to a maximum of US$500,000,000.

50% discounts, firstly applied to interest and subsequently to principal.

Grace period on principal: six years as from the Ratification of the Plan.

Principal shall be equivalent to 50% of the unqualified bondholders’ claims, capped at US$250,000,000, and shall be repaid in twelve (12) semiannual, successive installments, as shown in the table below:

Six-month periods

percentage of the amount to be repaid per
six-month period

0 to 12th

0.0%

13th to 18th

4.0%

19th to 23rd

12.66%

24th

12.70%

Interest: 6% per year in US dollars, annually accrued to the principal as from the 78th month after the Court Ratification of the Plan.

Restructuring of qualified bonds:

This offer is available only to bondholders with claims in excess of US$750,000, which will receive the following:

Common shares issued by Oi and currently held by PTIF;

New notes;

New I Common Shares; and

Subscription Warrants

Exchange ratios: for each US$664,573.98:

9,137 common shares issued by Oi and currently held by PTIF;

New Notes, issued at the overall price of US$145,262, which consists of a par value of US$130,000 and an issue premium of US$15,262;

119,017 New I Common Shares;

9,155 Subscription Warrants.

Note: the exchange ratios assume that the number of Oi common shares and Oi preferred shares is 825,760,902.

The New Notes shall be issued in US$1,000 multiples and shall have a maximum par value of R$6,300,000,000, equivalent to a maximum par value of US$1,918,100,167.

Maturity: 7th year after its issue date.

Principal: shall be repaid in a bullet payment maturing on the 84th month after its issue date;

Interest: can be paid under one of the following two methods:

10% per year, paid semiannually; or

During the first three (3) years as from the plan’s ratification, 12% interest paid semiannually, of which 8% of the annual interest paid is in cash semiannually and 4% compounded semiannually and paid in the 36th month after the issue date of the New Notes, and beginning in the 4th year when annual 10% interest in being charged, paid semiannually.

The New I Common Shares shall be due as a result of the capital increase, through the capitalization of the claims:

Up to 1,756,054,163 New I Common Shares shall be issued with par value ranging from R$6.70 to R$7 to a total ranging from R$11,756,562,892.10 to R$12,292,379,141.

Subscription warrants: Oi shall issue up to 135,081,089 subscription warrants.

Restructuring Option 4: General Payment Method

This offer applies to creditors that do not meet the terms and conditions of the previous offers or if the offers highlighted above exceed their maximum amounts and the creditor still holds an outstanding balance.

Principal shall be repaid in five (5) equal annual, successive installments after the20-year grace period.

Interest/inflation adjustment:

Interest equivalent to TR, a benchmark rate, per year in the case of unsecure claims whose holders elect to receive payment for their claims in Brazilian reais; this interest shall be levied as from the Court Ratification of the Plan, and total interest and inflation adjustment accrued in the period shall be paid only and together with the last principal installment.

No interest, in the case of unsecured claims whose holders elect to receive payment for their claims in US dollars.

The Company shall have an early repayment option consisting of the payment of 15% of principal and accrued interest.

Payment maximum: R$70,000,000,000, minus the amount ofpre-petition claims that are restructured under the other offers of the Plan.

Restructuring Option 5: Strategic Supplier Creditors

The claims of Strategic Supplier Creditors, suppliers of goods and/or services that kept the terms and conditions practiced prior to the filing of the Judicial Reorganization Plan, that do not arise from loans or financing facilities granted to the Oi Companies, shall be paid, up to a maximum of R$150,000, within up to 20 business days after the end of the period to elect the payment option.

If these suppliers have claims in excess of R$150,000, they shall receive the outstanding amount minus a 10% discount in four (4) equal annual, successive installments, plus (i) TR + 0.5% in the case of real-denominated claims and (ii) 0.5% per year in the case of US dollar- or euro-denominated claims.

Claims of related parties

Claims that refer to intragroup loans among the RJ Debtors, by using cash generated by transactions conducted in the international market by the RJ Debtors, shall be paid as described below:

Principal shall be repaid beginning on the 20th year after the settlement of the General Payment Method claims. Principal shall be repaid in five (5) equal annual, successive installments.

Interest/inflation adjustment: TR for real-denominated intragroup claims 0.5%, levied as from the Court Ratification of the Plan. Total interest and inflation adjustment accrued in the period shall be paid only and together with the last principal installment. No interest, in the case of dollar- or euro-denominated intragroup claims.

The Oi Companies may mutually agree an alternative method for the settlement of intragroup claims, under the originally agreed terms and conditions, including, but not limited to, by netting their payables and receivables, as provided for by the law.

Cash Sweep

Unsecured Creditors, MEs/EPPs, and Secured Creditors can accelerate the receipt of their claims against the Oi Companies with the cash sweep, which shall be proportionally distributed among the claims, under the following terms:

In the first five (5) years after the Court Ratification of the Plan, the Oi Companies shall assign the equivalent to 100% of the net revenue from the sale of assets that exceeds US$200 million.

Beginning on the 6th year after the Court Ratification of the Plan, the Oi Companies shall assignfile with the equivalentcourt, within 180 days from the decision’s issue date, the draft amendment to 70% of its Cash Balance that exceeds the Minimum Cash Balance.

The Minimum Cash Balance is defined as the higher of:

(i)

25% of the aggregate of prior year’s OPEXJRP; and CAPEX; or

 

 (ii)

R$5 billion.the Trustee organize the New General Creditors’ Meeting, which shall be held within 60 days from the submission of the amendment proposal to the JRP.

Additionally, any funds originating from a capital increaseAccordingly, taking into consideration that the decision above was issued on March 11, 2020, the Company shall be addedsubmit the amendment to the calculationJRP to the court by September 8, 2020, with the New GCM expected to occur on November 6, 2020.

The purpose of the Minimum Cash Balance.

Capital Increases – New Funds

Pursuantamendment proposal to the shareholders’ rightJRP will be increasing the flexibility of first refusalthe JRP by creating a more efficient corporate and in accordanceoperating structure, aiming at maximizing the Company’s value to the benefit of all its stakeholders. This initiative is fully aligned with the conditions precedent describedStrategic Plan, which is being transparently implemented.

Company subsidiaries

The table below shows the equity interests held in next topic, the Company is required to make a Capital Increase – New Funds totaling R$4,000,000,000.

In accordance with the JRP approved in December 20, 2017 the Issue Pricecapital of the New II Common Shares shall be calculated by dividing R$3,000,000,000 by the number of Company’s subsidiaries:

Oi shares outstanding on the business day immediately priorS.A.Under Judicial ReorganizationDebtor-in-Possession and Subsidiaries

Notes to the capital increase.Consolidated Financial Statements

A Commitment Fee(In thousands of 8% in US dollars or 10% in Company shares shall be due to the investors identified in the Backstop Agreement that have committed to promptly provide or obtain firm commitments for the full subscription of the capital increase, as established in said Backstop Agreement. Certain aspectsBrazilian reais – R$, unless otherwise stated)

Companies related to the Backstop Agreement can be changed as a result of the decision that ratified the judicial reorganization plan, against which motions for clarification were filed, notably duecontinuing operations

Company

  Core business  Home country  Direct
2019
   Indirect
2019
   Direct
2018
   Indirect
2018
 

Oi Holanda

  Raising funds in the international
market
  The Netherlands   100%      100%   

Portugal Telecom Internacional Finance B.V

  Raising funds in the international
market
  The Netherlands   100%      100%   

CVTEL, BV

  Investment management  The Netherlands   100%      100%   

Carrigans Finance S.à.r.l.

  Investment management  Luxembourg   100%      100%   

Rio Alto Gestão de Créditos e Participações S.A. (“Rio Alto”)

  Receivables portfolio management and
interests in other entities
  Brazil   100%      100%   

Oi Serviços Financeiros S.A. (“Oi Serviços Financeiros”)

  Financial services  Brazil   99.87%    0.13%    99.87%    0.13% 

Bryophyta SP Participações Ltda.

  Property investments  Brazil   99.80%    0.20%    99.80%    0.20% 

Telemar

  Fixed telephony – Region I  Brazil   100%      100%   

Oi Móvel

  Mobile telephony – Regions I, II, and
III
  Brazil     100%      100% 

Paggo Empreendimentos S.A.

  Payment and credit systems  Brazil     100%      100% 

Paggo Acquirer Gestão de Meios de Pagamentos Ltda.

  Payment and credit systems  Brazil     100%      100% 

Paggo Administradora Ltda. (“Paggo Administradora”)

  Payment and credit systems  Brazil     100%      100% 

Serede – Serviços de Rede S.A. (“Serede”)

  Network services  Brazil   17.51%    82.49%    17.51%    82.49% 

Brasil Telecom Comunicação Multimídia Ltda. (“BrT Multimídia”)

  Data traffic  Brazil     100%      100% 

Dommo Empreendimentos Imobiliários Ltda.

  Purchase and sale of real estate  Brazil     100%      100% 

Brasil Telecom Call Center S.A. (“BrT Call Center”)

  Call center and telemarketing services  Brazil     100%      100% 

BrT Card Serviços Financeiros Ltda. (“BrT Card”)

  Financial services  Brazil     100%      100% 

Pointer Networks S.A. (“Pointer”)

  Wi-Fi internet  Brazil     100%      100% 

Pointer Peru S.A.C

  Wi-Fi internet  Peru     100%      100% 

VEX Venezuela C.A

  Wi-Fi internet  Venezuela     100%      100% 

VEX USA Inc.

  Wi-Fi internet  United States of
America
     100%      100% 

VEX Ukraine LLC

  Wi-Fi internet  Ukraine     40%      40% 

PT Participações, SGPS, S.A. (“PT Participações”)

  Management of equity investments  Portugal   100%      100%   

Oi Investimentos Internacionais S.A. (“Oi Investimentos”)

  Business consulting and management
services, preparation of projects and
economic studies, and investment
management
  Portugal     100%      100% 

Africatel GmbH & Co.KG.

  Investment management  Germany     100%      100% 

Africatel GmbH

  Investment management  Germany     100%      100% 

Africatel Holdings, BV

  Investment management  The Netherlands     86%      86% 

TPT—Telecomunicações Publicas de Timor, S.A. (“TPT”)

  Provision of telecommunications,
multimedia and IT services, and
purchase and sale of related products
in Timor
  Portugal     76.14%      76.14% 

Oi S.A.Under Judicial ReorganizationDebtor-in-Possession and Subsidiaries

Notes to the extensionConsolidated Financial Statements

(In thousands of the of the commitment premium to other similar creditors that are subject to the same conditions of the investors who are identified in the Backstop Agreement that has been determined.

Further Obligations and other relevant situations:

Restriction to Dividend Payments: The Oi Companies shall be restricted from declaring or paying any dividends, return on capital, or make any other payment or distribution on (or relating to) its own shares (including any payment relating to any merger or consolidation involving any RJ Debtors)Brazilian reais – R$, except asunless otherwise provided for in the Plan.

The RJ Debtors shall only distribute dividends to their shareholders as follows: (i) up to the sixth anniversary of the Court Ratification of Plan, as applicable, the RJ Debtors shall not pay any dividends; and (ii) after the sixth anniversary of the Court Ratification of Plan, as applicable, the RJ Debtors shall be authorized to pay dividends if, and only if, the Company’s netdebt-to-EBITDA ratio is two (2) or lower, after the end of the relevant financial year.

Suspension of the Obligations: Beginning on the day of a Suspension of Obligations Event and ending on a Reversal Date (as defined below) (“Suspension Period”) with regard to thePre-petition Claims, the following obligations shall no longer apply to thePre-petition Claims to be restructured and paid under the Judicial Reorganization Plan (for purposes of this Clause, “Suspended Obligations”):stated)

 

Annual early redemption with Surplus Cash Generation;

 

Restriction to Dividend Payments.Companies classified as assets held for sale

Company

  

Core business

  Home country  Direct
2019
   Indirect
2019
   Direct
2018
   Indirect
2018
 

PT Ventures, SGPS, S.A.

  Management of equity interests in the context of international investments  Portugal     86%      86% 

Directel—Listas Telefónicas Internacionais, Lda. (“Directel”)

  Telephone directory publishing and operation of related databases, in international operations  Portugal     86%      86% 

Directel Cabo Verde – Serviços de Comunicação, Lda.

  Telephone directory publishing and operation of related databases in Cape Verde  Cape Verde     51.60%      51.60% 

Kenya Postel Directories, Ltd.

  Production, publishing and distribution of telephone directories and other publications  Kenya     51.60%      51.60% 

Elta—Empresa de Listas Telefónicas de Angola, Lda.

  Telephone directory publishing  Angola     47.30%      47.30% 

Timor Telecom, S.A.

  Telecommunications services concessionaire in Timor  Timor     44%      44% 

CST – Companhia Santomense de Telecomunicações, S.A. R.L.

  Operation of fixed and mobile telecommunication public services in São Tomé and Principe  São Tomé     43.86%      43.86% 

LTM—Listas Telefónicas de Moçambique, Lda.

  Management, publishing, operation and sale of telecommunications subscriber and classified ads directories  Mozambique     43%      43% 

The RJ Debtors shall be fully exempt from liabilities resulting from any actions taken or events incurred during the Suspension Period or, also, any contractual obligation prior to a Reversal Date (as if, in this period of time, these actions, events, or contractual obligations were allowed).

At any time, if two (2) credit rating agencies rate Oi with an investment grade and no noncompliance occurs, the obligations listed above shall be suspended (“Obligation Suspension Event”). If on any subsequent date (“Reversal Date”), one (1) or both rating agencies cancel the investment grade or downgrade Oi below the investment grade, the suspended obligations shall be reinstated.

Conditions Precedent.The JRP, in the Appendix to Clause 4.3.3.5, provides for a set of resolution and suspensory conditions precedent that need to be checked or formally and expressly waived by the qualified unsecured creditors until the actual conversion of the claims in Company securities. As at December 31, 2017 Management is not aware of any events of noncompliance with these conditions.

Sale of Capital Assets. The JRP, in the Appendix to Clause 3.1.3, lists a set of capital assets that Management may sell in order to raise additional funds. The Company’s management has been undertaking efforts to sell some financial investments, having not yet completed any transaction.

Corporate Restructuring activities. The JRP, in the Appendix to Clause 7.1., lists a set of corporate transactions that Management may implement to optimize and increase the Company’s results, contributing to the compliance with the JRP obligations. The merger of Oi Internet with and into Oi Móvel was completed on March 1, 2018.

Liabilities subject to compromise (Note 28)

As a result of the filing of the Bankruptcy Petitions, the company has applied the FASB Accounting Standards Codification (“ASC”) 852Reorganizationsin preparing its consolidated financial statements. ASC 852 requires that financial statements distinguish transactions and events that are directly associated with the reorganization from the ongoing operations of the business. Accordingly, certain expenses, realized gains and losses and provisions for losses that are realized or incurred in the judicial reorganization proceedings have been recorded in a reorganization line item in its consolidated statements of operations. In addition, the prepetition obligations that may be impacted by the judicial reorganization proceedings have been classified on the balance sheet as liabilities subject to compromise. These liabilities are reported as the amounts expected to be allowed by the Judicial Reorganization Court, even if they may be settled for lesser amounts.

In connection with an emergence from the Judicial Reorganization Cases, the Company may be required to adopt fresh start accounting, upon which the Company’s assets and liabilities will be recorded at their fair value. The fair values of the Company’s assets and liabilities as of that date may differ materially from the recorded values of its assets and liabilities as reflected in its historical consolidated financial statements. In addition, the Company’s adoption of fresh start accounting may materially affect its results of operations following the fresh start reporting dates as the Company may have a new basis in its assets and liabilities. Consequently, the Company’s financial statements may not be comparable with the financial statements prior to that date and the historical financial statements may not be reliable indicators of its financial condition and results of operations for any period after it adopts fresh start accounting. The Company is in the process of evaluating the potential impact of the fresh start accounting on its consolidated financial statements, which is not possible to conclude at the moment due to the pending swap of claims by equity necessary for the conclusion of the mentioned fresh start accounting.

Summary of acquisitions, corporate restructuring and divestures

Company’s capital increase through the contribution by Pharol (formerly Portugal Telecom, SGPS, S.A., “Pharol”) of all PT Portugal shares.

As mentioned below, as part of the business combination, a capital increase of the Company was approved, which was partiallypaid-in through the contribution, by Pharol, of all the shares issued by PT Portugal SGPS, S.A. (“PT Portugal”).

Pursuant to the Definitive Agreements executed on February 19, 2014, which described the steps necessary to implement this Transaction, the Company’s Board of Directors decided at the meetings held on April 28 and 30, 2014, to increase capital by R$13,217,865 through a public distribution of Company common and preferred shares, with the issue of 2,142,279,524 common shares, including 396,589,982 common shares in the form of American Depositary Shares (“ADSs”), and 4,284,559,049 preferred shares, including 828,881,795 preferred shares in the form of ADSs.

On May 5, 2014, Banco BTG Pactual S.A., as Public Offering Stabilizing Underwriter, exercised, part of the distribution option for 120,265,046 Oi common shares and 240,530,092 Oi preferred shares (“Overallotment Shares”), amounting to R$742,035. As a result, on said date the Company capital increased to R$21,431,109.

The shares were issued at the price of R$2.17 per common share and R$2.00 per preferred share. The common shares in the form of ADSs (“ADSs ON”, each representing one common share) were issued at the price of US$0.970 per ADS ON, and the preferred shares in the form of ADSs (“ADSs PN”, each representing one preferred share) were issued at the price of US$0.894 per ADS PN.

Finally, the issued shares were paid in (i) in assets, by Pharol through the contribution to the Company of all PT Portugal SGPS, S.A. (“PT Portugal”) shares, which held all the (i.a) operating assets of Pharol amounting to R$30,299 (mostly represented byavailable-for-sale securities, tangible and intangible assets), except its direct or indirect interests in joint arrangements and interests in associates are measured using the Companyequity method and in Contax Participações S.A., and (i.b) liabilities of Pharol at the contribution date amounting to R$33,115 (mostly represented bynon-current debt),are as determined in the Valuation Report prepared by Banco Santander (Brasil) S.A. (“PT Assets”), approved at the Company’s Shareholders’ Meeting held on March 27, 2014; and (ii) cash, on the subscription date, in local legal tender amounting to R$8.25 billion. Accordingly, the Company’s capital increase totaled the gross amount of R$13.96 billion, including PT’s assets valued at R$5.71 billion.

Sale of PT Portugal Shares

The sale of all the shares of PT Portugal to Altice Portugal S.A. (“Altice”), involving basically the operations of PT Portugal in Portugal and in Hungary, was completed on June 2, 2015 (see note 27 for financial impacts). After this sale, the Company retained its stakes in the following former PT Group subsidiaries:follows:

 

(i)

100% of the shares of PT Participações SGPS, S.A. (“PT Participações”), holding of the operations in Africa, through Africatel Holdings BV (“Africatel”), and Timor, through Timor Telecom, S.A. (“Timor Telecom”);

Company

  

Core business

  Home country  Direct
2019
   Indirect
2019
   Direct
2018
   Indirect
2018
 

 

Companhia AIX de Participações (“AIX”)

  Data traffic  Brazil     50%      50% 
Paggo Soluções e Meios de Pagamento S.A. (“Paggo Soluções”)  Financial company  Brazil     50%      50% 
Gamecorp S.A. (“Gamecorp”)  Pay TV service, except programmers  Brazil     29.90%      29.90% 

Hispamar Satélites S.A. (“Hispamar”)

  Satellite operation  Brazil     19.04%      19.04% 

(ii)

100% of the shares of Portugal Telecom International Finance B.V. (“PTIF”), CVTEL B.V. (“CVTEL”), and Carrigans Finance S.à.r.l. (“Carrigans”).

Corporate reorganizationGoing concern

On March 31, 2015, the shareholders of TmarPart acting at apre-meeting of the shareholders of TmarPart (1) unanimously approved the adoption of an alternative share structure, after analyzing options and taking into consideration the obstacles to the completion of the previously announced merger of shares of Oi and TmarPart, and (2) authorized the managements of TmarPart and Oi to begin taking the applicable steps to implement the alternative share structure. The alternative share structure was intended to achieve many of the primary purposes of the merger of shares of Oi and TmarPart, including the adoption by the company of the best corporate governance practices required by BM&FBovespa’s Novo Mercado segment and the elimination of the control of Oi through the various shareholders’ agreements governing Oi, while maintaining the goal of implementing a transaction that would result in the listing of the shares of Oi on the Novo Mercado.

The implementation of the alternative share structure consisted of the corporate ownership simplification transactions (described below), the adoption of newby-laws of the Company, the election of a new board of directors of the Company, and a voluntary share exchange through which holders of the Company’s preferred shares were entitled to exchange their preferred shares for the Company’s common shares (“voluntary convertion”).

On September 1, 2015, the Company and several of its direct and indirect shareholders undertook the following transactions, which refer to collectively as the corporate ownership simplification transactions:

AG Telecom merged with and into PASA;

LF Tel merged with and into EDSP;

PASA and EDSP merged with and into Bratel Brasil;

Valverde merged with and into TmarPart;

Venus RJ Participações S.A., Sayed RJ Participações S.A. and PTB2 S.A. merged with and into Bratel Brasil;

Bratel Brasil merged with and into TmarPart; and

TmarPart merged with and into the Company.

In connection with these transactions, all of the shareholders agreements to which the Company was an intervening party and through which the direct and indirect shareholders of TmarPart had rights to influence the Company’s management and operations were terminated. In the merger of TmarPart with and into Oi, the net assets of TmarPart, in the amount of R$122,412 was merged into the shareholders’ equity of Oi and as a result of the merger, TmarPart ceased to exist. The merger of TmarPart with and into Oi also resulted in the recognition its shareholders’ equity of a tax benefit related to the step up of goodwill tax basis in the amount of R$982,768 with a corresponding valuation allowance by the same amount derived from the acquisition of equity interest in TmarPart recorded by Bratel Brasil, AG Telecom, LF Tel, in accordance with applicable Brazilian law. This tax benefit was recorded directly in equity as it was a transaction among and with shareholders’ of Oi.

In the merger of TmarPart with and into Oi, shareholders of TmarPart received the same number of shares of Oi as were held by TmarPart immediately prior to the merger of TmarPart with and into Oi in proportion to their holdings in TmarPart. No withdrawal rights for the holders of shares of Oi were available in connection with the merger of TmarPart with and into Oi.

At an extraordinary shareholders meeting of the Company held on September 1, 2015, the shareholders (1) adopted amendedby-laws of the Company that were intended to increase the corporate governance standards applicable to the Company as well as to limit the voting rights of holders of a large concentration of common shares, and (2) elected a new board of directors with terms of office until the shareholders’ meeting that approves the financial statements for the year endingended December 31, 2017.

With regard to the Voluntary Conversion, a total of 314,250,655 Oi preferred shares, or 66.84% of total preferred sharesex-treasury, were offered for conversion by their holders, attaining the minimum acceptance threshold of 2/3 of the holders of preferred sharesex-treasury to which the Voluntary Conversion was subject, was reached.

The Company’s Board of Directors ratified the voluntary conversion, accepted the conversion requests filed by the holders of Preferred ADSs, and approved the summon of the Extraordinary Shareholders’ Meeting to reflect the new share structure, as a result of the Voluntary Conversion, in the Company’s Bylaws.

2.       SIGNIFICANT ACCOUNTING POLICIES

The accounting policies detailed below have been consistently applied in all periods presented in this consolidated financial statements.

Basis of presentation and going concern assumption

These consolidated financial statements have2019, has been prepared according to United States Generally Accepted Accounting Principles (“US GAAP”), which have been prepared under the assumptionassuming that the Company will continue as a going concern.

In August 2014,concern and in compliance with the FASB issued an accounting standards update which requires managementlegal requirements applicable to assess whether there are conditions or events, considered ina judicial reorganization. The judicial reorganization is aimed at ensuring the aggregate, that raise substantial doubt about the entity’s ability to continue as a going concern within one year after the financial statements are issued. If substantial doubt exists, additional disclosures are required. This update was effective for the Company’s annual periods starting ended December 31, 2016. The Company’s assessmentcontinuation of the ability to continue as a going concern is further discussed below. The adoption of the new standard did not have a material impact on the Company’s consolidated financial position, results of operations, cash flows or disclosures

The Company’s current financial situation is a result of several factors. The retention of a large amount of funds in judicial deposits related with discussions within the regulatory, labor, tax, and civil scope, with immediate impact on the liquidity position of Oi Companies as well asgoing concerns. This continuity was strengthen with the imposition of high administrative fines, particularly by ANATEL, has contributed to the worsening financial situation.

The change in the standards of consumption of telecommunication services, due to the technological evolution, worsened this scenario of financial difficulties even more. With the mass supply of mobile telephony, cable TV and Internet services, the attractiveness of fixed telephony services was reduced, which resulted in a decrease in the base of subscribers of Oi Companies in this segment.

Notwithstanding the foregoing, the levelapproval of the objectives and goals associated with the obligations of universalization of fixed telephony services (consolidated in the General Plan of Universalization Goals, as provided for in the General Telecommunications Law) has remained stable since 1998, the year on which the concession agreements in effect were signed. Therefore, within the context of the referred obligations of universalization, Oi Companies finds itself forced to make large investments in certain regions and remote locations, with low demographic density and alow-income population, obtaining, as compensation, a small financial return as compared with the regulatory requirement of these investments.

The costs to obtain funds incurred by Oi Companies – taking into account the high interest rates adopted nationwide, as well as the need for and cost of foreign exchange protection for funds obtained abroad – are higher than the costs to obtain funds incurred by its direct competitors, who are international players, which also contributed to the deterioration of Oi Companies’ financial situation.

It is notable that the Country’s economic scenario has been deteriorating over the past years, thus directly impacting the operations performed by Oi Companies and negatively affecting its liquidity. Moreover, the profile of the market covered by fixed telephony concessionaires competing with the RJ Debtors is more homogeneous and the economic power of their users is materially higher than that of those covered by Oi Companies in its area of activity (larger and more heterogeneous than the area of activity of its competitors).

These events are significant to the financial condition of the company and the combination of these factors prevented compliance with several obligations, primarily those assumed by reason of operations involving financial loans and fund raising through the issuance of bonds and debentures, representatives of the majority of Oi Companies’s current indebtedness, which gave rise to the request for Judicial Reorganization and raise substantial doubt about the Company’s ability to continue as a going concern within one year after the date of these financial statements are issued.

On December 20, 2017 the JRP was approved by thePre-petition Creditors, which was ratified by the Judicial Reorganization Court on January 8, 2018. This ratification decision was issued on February 5, 2018 and, as a result, there was the novation ofborrowings and financing were novated and thepre-petition credits. In the course of 2018 and in accordance with ASC 852, thepre-petition related balances must bewere recalculated pursuant tounder the terms and conditions of the Judicial Reorganization Plan, in complianceJRP, including the Capital Increase with the actions needed for its implementation. Judicial Reorganization Plan includes:

Oi Companies will restructure and equalize its liabilities associated withPre-Petition Credits and, at the discretion of Oi Companies, with Post-Petition Credits whose holders wish to be subject to the effects of this Plan.

The company will employ its best efforts to cancel the respective bonds issued and currently existing, in compliance with the provisions of the applicable legislation to each jurisdiction of the RJ Debtors, and may take all applicable and required measures in any and every applicable jurisdiction, including Brazil, Netherlands, United States of the America and United Kingdom, in order to comply with the respective applicable legislations and implement the measures set forth in this Plan.

Oi Companies will dispose of certain assets to provide additional funds. Oi Companies shall increase the capital in four billion Reais (R$ 4,000,000,000), in order to ensure the minimum funds to make the necessary capital expenditures investments and modernization of its infrastructure.

Oi Companies will also prospect and adopt measures, including during the Judicial Reorganization, with the purpose of obtaining new funds, through the implementation of eventual capital increases or other manners of raising funds in the capital market.

Oi Companies will reorganize its corporate structure, with the purpose of obtaining a more efficient structure that is appropriate to the implementation of the proposals provided for above and/or any other corporate reorganization.

After the Judicial Ratification of the Plan, Oi Companies can immediately withdraw the full amount of the Court Deposits that have not been used for payment, as provided for in this Plan.

The Oi Companies may institute Mediation / Conciliation / Settlement procedures with its Creditors listed in the List of Creditors.

In order to ensure the execution of the measures provided for in the Plan and considering the various interests involved in the Judicial Recovery, the Plan contains transitional corporate governance rules regarding the creation of a Transitional Board of DirectorsClaim Capitalization and the formation of aCapital Increase with New Board of Directors. To ensure the institutional stability of the Oi Companies and the implementation of the Plan.

Perform periodic meetings with the FCC according to the above conditions relating to the plan 07/31/18.

Conduct periodic meetings with Bondholders to communicate the evolution of the implementation of the Plan.

Its historical operating results indicate substantial doubt exists related to the Company’s ability to continue as a going concern. It is believed that the actions discussed above are probable of occurring and mitigating the substantial doubt raised by the historical operating results and satisfying the estimated liquidity needs 12 months from the issuance of the financial statements. However, it is not possible to predict, with certainty, the outcome of such actions to generate liquidity, including the availability of additional debt financing, or whether such actions would generate the expected liquidity as currently planned. In addition, the JRP, contains certain limitations on the Company’s ability to sell assets, which could impact its ability to complete asset sale transactions or to use proceeds from those transactions to fund its operations. Therefore, the planned actions take into account the applicable restrictions under the reorganization plan. If the Company continues to experience operating losses, and is not able to generate additional liquidity through the mechanisms described above or through some combination of other actions, while not expected, it may not be able to access additional funds and might need to secure additional sources of funds, which may or may not be available. Additionally, a failure to generate additional liquidity could negatively impact its access to invest in capital expenditures that are important to stay competitive in the relevant industry.Funds.

Additionally, the Company’s Board of Directors has a reasonable expectation that the Oi Companies will be able to maintain its usual activities, hoping that the contracts will remain valid and effective throughout the process of implementing the measures approved in the PRJ. Also, an independent appraiser was engaged to issue an economic and financial feasibility valuation report of the Companies Undergoing Reorganization under the JRP, in accordance with Law 11101, of February 9, 2005 that regulates the judicial reorganization. The issued economic and financial feasibility report is attached to the judicial reorganization’s records. The continuity of the Company as a going concern is ultimately depending on the successful outcome of the judicial reorganization and the realization

of other forecasts of the Oi Companies. To date, as underpinned

Oi S.A.Under Judicial ReorganizationDebtor-in-Possession and Subsidiaries

Notes to the Consolidated Financial Statements

(In thousands of Brazilian reais – R$, unless otherwise stated)

The Company has been successfully discharging the obligations set forth in the statement attached to the court of the Judicial Reorganization on April 10, 2018, by qualified bondholders who have already elected to convert their prepetition claims into Company shares, pursuant to Clause 4.3.3.2 of the Judicial Reorganization Plan, not only the Companies Undergoing Reorganization but also some of their key creditors have worked together to satisfactorily comply with all the deadlines, legal requirements, and obligations to which they are subject in the context of the judicial reorganization.

Although, as said, the Oi Companies have fulfilled the obligations established in the Judicial Reorganizationreorganization proceedings and even though there are no indications in the approved PRJ within the established time limits, it is emphasizedthis regard, we emphasize that these conditions and circumstances indicate, the existence of significant uncertaintyby their own nature, uncertainties that may affect the success of the judicial reorganization and possibly cast doubts as to the Oi CompaniesCompanies’ ability to continue as going concern, includingconcerns. As at December 31, 2019 and after the complianceimplementation of the JRP, total shareholders’ equity was R$17,796,506, loss for the year then ended was R$9,095,107, and working capital totaled R$6,157,364. As at December 31, 2018 and after the recognition of the effects of the JRP, total shareholders’ equity was R$22,895,811, profit for the year then ended was R$24,615,555, and working capital totaled R$10,624,025.

Since December 2019, a novel strain of coronavirus (“COVID-19”) has spread throughout the world. On January 31, 2020, the World Health Organization announced that COVID-19 was a global health emergency and on March 3, 2020, the World Health Organization categorized COVID-19 as a pandemic.

As of the date of this annual report, the Company has not been able to quantify any material impacts related to COVID-19 and it is too soon to accurately determine the extent of its medium- and long-term impacts on the global and Brazilian economic scenarios. However, as it is not possible yet to predict the duration and effects of this crisis, there is a risk of material impacts on operations and sales, particularly for the fiber-to-the-home network expansion. For more details see note 33 (d).

Additionally the debt instruments with the resolution and suspensory conditions precedent included in the PRJ.

Restatement of previously issuedBNDES contain financial statements

The Judicial Reorganization proceedings promptedcovenants that require to the Company to engagemaintain five specified financial ratios, measured on a quarterly basis. Under these debt instruments, BNDES has the right to accelerate the debt if, at the date the financial covenants are tested, the Company is not in a detailed analysis oncompliance with any two of these ratios. At December 31, 2019, the completeness and the accuracy of judicial deposits and other assets accounting balances of the entities involvedCompany was in the judicial reorganization. As a result, it was identified weaknesses in some of operational andcompliance with these financial reporting controls and procedures (Note 1).covenants.

As a result of the detailed analysis,depreciation of the real subsequent to December 31, 2019, partially due to the COVID-19 pandemic and the public health measures adopted to combat the pandemic in Brazil and internationally, and the related effects on our U.S. dollar-denominated indebtedness and interest expenses, the Company believed that it was determined the need to restate previously issued financial statements and related disclosures to correct errors. Accordingly,probable that as of March 31, 2020, the Company is restating its consolidatedwould not be in compliance with more than one of these financial statementsratios. In anticipation of these ratio breaches, on March 30, 2020 the Company obtained a waiver from BNDES. See Notes 3 and 20 for further information.

2.

SIGNIFICANT ACCOUNTING POLICIES

The accounting policies detailed below have been consistently applied in the year ended December 31, 2015. Restatement adjustments attributable to fiscal year 2014 and previous are reflected as a net adjustment to retained earnings as of January 1, 2015.

Errors detected and correctperiods presented in these Consolidated Financial Statements by the Company, are as follows:well as its subsidiaries.

 

(a)

Write-off of judicial deposits and increase of provisions for contingencies

Under the Judicial Reorganization Proceedings (i) the Company had the chance to obtain updated and more detailed information on judicial bank deposits from creditors that were also the depositaries of judicial bank deposits; (ii) due to the digitalization of a higher number of lawsuits the Company was able to use new IT tools to collect updated information from courts of justice’s website related with lawsuits with judicial bank deposits; (iii) the determination of the suspension of court claims resulted in a lower number of new lawsuits against the Company and also prevented new judicial bank deposits, allowing the Company to focus in reconcile amounts deposits recognized in balance sheets and bank statements information.

With all these information it was identified the opportunity to review some of process and controls related with judicial bank deposits. The Company implementedin-house interdisciplinary workgroups and engaged outside independent experts to review the controls related with the reconciliation of accounting information of judicial bank deposits’ balances and the correspondent bank statements obtained and the recalculation of statistical provisions for contingencies.

As a result of the above-mentioned it was identified the need to correct errors related with (i) the judicial bank deposits that were recognized in the balance sheet but were withdrawn in previous years by the plaintiff following unfavorable court decisions, of which the Company was not aware until the time of this work or because not all elements were available at that time; and (ii) the recalculation of the statistical provision for civil and labor contingencies due to updated historical information on unfavorable court decisions (Note 19).

As of January 1, 2015 it was derecognized judicial bank deposits already withdrawn totaling R$3,133 million and increased the provision for contingencies by R$493 million. Net loss for 2015 was increased by R$1,163 million due to the increase on provision for contingencies, thewrite-off of judicial bank deposits and the correction of the correspondent inflation adjustments.

(b)

Recoverable amount of intragroup balances

During the preparation of the Judicial Reorganization’s list of creditors and due to JRP provision that establishes the rules to recover intercompany claims, the Company performed additional procedures to obtain supporting documentation, reconciled intragroup balances and concluded for need to recognize additional accounts payable and derecognize accounts receivable related with those intragroup balances.

As of January 1, 2015 the Company derecognized accounts receivable totaling R$167 million and increased accounts payables by R$172 million. Net loss for 2015 was decreased by R$ 59 million.

(c)

Recoverable amount of tax creditsReporting basis

The Company concluded that,financial statements have been prepared based on the historic cost, except for certain financial instruments measured at December 31, 2015, there was balances related with direct and indirect taxes credits that were expired or did not have adequate supporting documentation to claim their refund from tax authorities.

As of January 1, 2015 the Company derecognized balances of unrecoverable tax credits, recognized under taxes and other assets amounting to R$199 million and R$52 million, respectively.

(d)

Inappropriate estimate of revenue from services rendered and not yet billed to customers

The Company estimates revenue from services provided and not yet billed to customers using the available information provided by the operating systems. It was identified that the most recent operational information availablefair values, as of January 1, 2015 was not used to estimate the revenue from services rendered and not yet billed to customers as of that date.

As of January 1, 2015 there was a reduction in provision for estimated unbilled revenuedescribed in the amount R$191 million.

The following table summarizes the impactaccounting policies in item (b) of the restatement on previously reported consolidated balance sheet:accounting policies below.

The tables below show the effectspreparation of the aforementioned adjustments:

   Balances as
previously
presented at
12/31/2015
   Adjustments   As restated
balances at
12/31/2015
 
      

Current assets

   38,214,287    (568,910   37,645,377 

Accounts receivable (b) (d)

   8,379,719    (369,914   8,009,805 

Other taxes (c)

   922,986    (198,996   723,990 

Other assets

   28,911,582      28,911,582 

Non-current assets

   61,120,312    (4,220,462   56,899,850 

Judicial deposits (a)

   13,119,130    (4,165,986   8,953,144 

Other assets (b) (d)

   48,001,182    (54,476   47,946,706 
  

 

 

   

 

 

   

 

 

 

Total assets

   99,334,599    (4,789,372   94,545,227 
  

 

 

   

 

 

   

 

 

 

Current liabilities

   25,605,031    536,517    26,141,548 

Trade payables (b)

   5,035,793    217,590    5,253,383 

Provision for contingencies (a)

   1,020,994    318,927    1,339,921 

Other liabilities

   19,548,244    —      19,548,244 

Non-current liabilities

   57,083,129    303,244    57,386,373 

Provision for contingencies (a)

   3,413,972    303,244    3,717,216 

Other liabilities

   53,669,157    —      53,669,157 

Shareholders’ equity

   16,646,439    (5,629,133   11,017,306 
  

 

 

   

 

 

   

 

 

 

Total liabilities and shareholders’ equity

   99,334,599    (4,789,372   94,545,227 
  

 

 

   

 

 

   

 

 

 

Oi S.A. – Under Judicial Reorganization – Debtor-in-Possession and Subsidiaries

Notes to the Financial Statements

for the years ended December 31, 2017, 2016 and 2015

(In thousands of Brazilian reais - R$, unless otherwise stated)

Restatement adjustments to shareholders’ equity:

(a) Derecognition of judicial deposits and increase of provisions for contingencies

(4,788,157

(b) Recoverable amount of intragroup balances

(398,738

(c) Recoverable amount of tax credits

(251,451

(d) Inappropriate estimate of revenue from services rendered and not billed

(190,787

Total adjustments to Shareholders’ equity related to the restated

(5,629,133

Reconciliation of shareholders’ equity:

Originally stated shareholders’ equity at December 31, 2015

16,646,439

Restatement adjustment effect on 2015 net income

(1,222,147

Restatement adjustment effect on opening balance accumulated losses

(4,406,986

Shareholders’ equity restated at December 31, 2015

11,017,306

Reconciliation of statement of operations as at December 31, 2015:

   Balances
originally
stated at
12/31/2015
   (a)   (b)   Restated
balances at
12/31/2015
 

Net operating revenue

   27,353,765        27,353,765 

Cost of sales and/or services

   (16,250,083       (16,250,083

Gross profit

   11,103,682        11,103,682 

Operating expenses/income

        

Share of profits of investees

        

Selling expenses

   (4,719,811       (4,719,811

General and administrative expenses

   (3,912,178       (3,912,178

Other operating income (expenses), net

   (1,258,654   (976,215   (59,451   (2,294,320

Profit (loss) before financial income (expenses) and taxes

   1,213,039    (976,215   (59,451   177,373 

Financial income (expenses)

   (6,538,008   (186,481     (6,724,489

Profit (loss) before taxes on income

   (5,324,969   (1,162,696   (59,451   (6,547,116

Income tax and social contribution

   (3,379,928       (3,379,928

Loss from continuing operations

   (8,704,897   (1,162,696   (59,451   (9,927,044

Loss from discontinuing operations

   (867,139       (867,139

Loss for the year

   (9,572,036   (1,162,696   (59,451   (10,794,183

Attributable to the Company owner

   (9,159,343   (1,162,696   (59,451   (10,381,490

Attributable tonon-controlling interests

   (412,693       (412,693

Reconciliation of the statement of cash flows as at December 31, 2015:

   Balances
originally
stated at
12/31/2015
   Adjustments   Restated
balances at
12/31/2015
 

Net loss for the year

   (9,572,036   (1,222,147   (10,794,183
  

 

 

   

 

 

   

 

 

 

Discontinued operations, net of tax

   867,139      867,139 

Adjustments to reconcile net income to cash provided by operating activities

      

Charges, interest income, and inflation adjustment (a)

   6,442,647    (33,936   6,408,711 

Provision for contingencies (a)

   566,616    976,215    1,542,831 

Othernon-cash items

   (89,060   279,867    190,807 

Other

   245,682    —      245,682 

Cash flows from operating activities—continuing operations

   (1,539,013     (1,539,013

Cash flows from operating activities—discontinued operations

   485,342      485,342 

Net cash generated (used) by operating activities

   (1,053,671     (1,053,671

Net cash (used) generated by in investing activities

   12,543,019      12,543,019 

Net cash used in financing activities

   (2,356,686     (2,356,686

Foreign exchange differences on cash equivalents

   3,316,195      3,316,195 

Net (decrease) increase in cash and cash equivalents

   12,448,857      12,448,857 

Cash and cash equivalents beginning of year

   2,449,206      2,449,206 

Cash and cash equivalents end of year

   14,898,063      14,898,063 

There is no impact on operating, investing, and financing activities disclosed in the statements of cash flows for the year ended December 31, 2015.

Use of estimates

In preparing the financial statements in conformity with U.S. Generally Accepted Accounting Principles,requires the use of certain critical accounting estimates and the exercise of judgment by the Company’s management uses estimates and assumptions based on historical experience and other factors, including expected future events, which are considered reasonable and relevant. The use of estimates and assumptions frequently requires judgments related to matters that are uncertain with respect toin the outcomes of transactions and the amount of assets and liabilities. Actual results of operations and the financial position may differ from these estimates. Significant items subject to such estimates and assumptions include the useful lives of fixed assets, allowances for doubtful accounts, the valuation of derivatives, the valuation ofavailable-for-sale investment, deferred tax assets, valuation of fixed assets, pension plan, income tax uncertainties and contingencies.

The estimateapplication of the expected amountGroup’s accounting policies. Those areas that involve a higher degree of the allowed claim is ajudgment or complexity or areas where assumptions and estimates are significant estimate. As the estimation process is inherently uncertain, future actions and decisions by the Judicial Reorganization Court may differ significantly from its own estimate, potentially having material future effects on its financial statements. Furthermore, these liabilities are reported as the amounts expected to be allowed by the Judicial Reorganization Court, even if they may be settled for lesser amounts. There may be significant variation between the settled amount and the expected amount of the allowed claim.disclosed in item (c) below.

Consolidated Financial Statements

The accompanyingCompany’s consolidated financial statements includehave been prepared in accordance with International Financial Reporting Standards (IFRS) , and the accountspronouncements, guidelines and interpretations issued by the International Accounting Standards Board (IASB), effective on December 31, 2019, which are the same followed for the financial statements for the year ended December 31, 2018.

The Company is presenting its financial statements under IFRS for SEC reporting purposes after several years of presenting them under accounting policies generally accepted in the United States of America (“U.S. GAAP”). The accounting differences between U.S. GAAP and IFRS and the reconciliation of these accounting polices and practices are presented in Note 34.

Management asserts that all relevant information related to the financial statements, which corresponds to the information it uses while managing the Company, has been disclosed in this financial information.

Oi S.A.Under Judicial ReorganizationDebtor-in-Possession and Subsidiaries

Notes to the Consolidated Financial Statements

(In thousands of Brazilian reais – R$, unless otherwise stated)

b)

Significant accounting policies

Consolidation criteria of subsidiaries by the full consolidation method

Full consolidation was prepared in accordance with IFRS 10—Consolidated Financial Statements and incorporates the financial statements of the CompanyCompany’s direct and itsindirect subsidiaries. All significant intercompanyThe main consolidation procedures are as follows:

the balances of assets, liabilities, income and transactions have been eliminatedexpenses are consolidated, according to their accounting nature;

intragroup assets and liabilities and material revenue and expenses are eliminated;

investments and related interests in consolidation. The Company accounts for investments over which it has significant influence but not a controlling financial interest using the equity method of accounting.subsidiaries are eliminated;

non-controlling interests in equity and profit or loss for the year are separately stated; and

exclusive investment funds (Note 8) are consolidated;

The assets and liabilities related to the operations in Africa are consolidated and stated in a single line item of the balance sheet asheld-for-sale assets as a result of Management’s expectation and decision to hold these assets and liabilities for sale. In the statement of operations,profit or loss, however, costs/expenses and revenue/gains are stated under the full consolidation method because these assetsoperations do not meet the criteria to be classified as ‘discontinued operation.

New Accounting Standards

In May 2014, the FASB issued ASU2014-09, “Revenue from Contracts with Customers (Topic 606)” (“ASU2014-09”)operation’, and has since modified the standard with several ASUs. The standard is effective as provided for the Company, and was adopted on January 1, 2018.

The standard requires entities to recognize revenue through the application of a five-step model, which includes: identification of the contract; identification of the performance obligations; determination of the transaction price; allocation of the transaction price to the performance obligations; and recognition of revenue as the entity satisfies the performance obligations.

The guidance permits two methods of adoption, the full retrospective method applying the standard to each prior reporting period presented, or the modified retrospective method with a cumulative effect of initially applying the guidance recognized at the date of initial application. The standard also allows entities to apply certain practical expedients at their discretion. The Company will adopt the standard using the modified retrospective method with a cumulative catch up adjustment and will provide additional disclosures comparing results to previous GAAP in the 2018 consolidated financial statements. The Company plans to apply the new revenue standard only to contracts not completed as of the date of initial application, referred to as open contracts.

The most significant judgments and impacts upon adoption of the standard include the following items: Sales of handheld devices at a discount—The Company offers its customers, who have acquired a given service package or entered into certain mobility contracts, handheld devices at a discount. Since the equipment (cellphone) is not a key condition for the provision of the service and there is no customization by the Company to offer the service using a given device, the Company considers such sale a separate performance obligation. The discount should be allocated to the performance obligations arising on the sale of plans and in a mobility contract (corporate customers) and the revenue from the sale of handheld devices should increase due to the recognition of the revenue from the sale of

cellphones at the time the control over the good is transferred to the customer, while the service revenue should be reduced throughout the transfer of the promised service. The total revenue earned throughout the entire service agreement will not change and there will be no change either in the revenue process from customers and the Company’s cash flows.

Revenue from registration/service installation fees—The registration/installation fee collected from customers at the time a contract is nonrefundable and refers to the activity the Company is required to undertake when entering into a contract or a comparable activity required to fulfill such contract, while such activity does not entail the transfer of a good or the service promised to the customer. The fee is an advance payment for future goods or services and, therefore, should be recognized as revenue when such goods or services are supplied. Considering that such fees are a separate performance obligation, revenue must be recognized together with the revenue of said service provision, i.e., it should be deferred and recognized in profit or loss throughout the contract period. As a cumulative effect adjustment to equity net of taxes, it is expected to record deferred revenue of R$138 million upon adoption on January 1, 2018.

Recognition of costs incurred on the performance of a contract—The Company must recognize as an asset the incremental costs with commission incurred to obtain a contract with a customer that are expected to be recovered, and must recognize an impairment loss in profit or loss as the carrying amount of the recognized asset exceed the remaining amount of the consideration the Company expects to receive in exchange for the goods and services to which the asset refers. The Company must recognize in assets certain costs that are currently recognized directly in profit or loss and recognize them on a systematic basis, consistent with the transfer of the goods and services to which the asset refers to the customer. Incremental contract acquisition costs paid on open contracts of approximately R$793 million are expected to be capitalized and subsequently amortized upon adoption on January 1, 2018 as a cumulative effect adjustment to equity, which consists primarily of commissions paid to acquire branded postpaid service contracts. Contract costs capitalized for new contracts will accumulate during 2018 as deferred assets. As a result, it is expected there will be a net benefit to operating income during 2018. As capitalized costs amortize into expense over time the accretive benefit to operating income anticipated in 2018 is expected to moderate in 2019 and become insignificant in 2020 as the timing benefits of deferring these costs dissipate.

The Company is in the process of implementing new revenue accounting systems, processes and internal controls over revenue recognition to assist its in the application of the new standard. The cumulative effect of initially applying the new revenue standard on January 1, 2018 is estimated to be a decrease to Accumulated deficit of approximately R$ 655 million.

Business Combinations—In September 2015, the FASB issued ASUNo. 2015-16, “Business Combinations – Simplifying the Accounting for Measurement- Period Adjustments” (ASU2015-16), which results in the ability to recognize, in current period earnings, any changes in provisional amounts during the measurement period after the closing of an acquisition, instead of restating prior periods for these changes. This standard had no impact on the consolidated balance sheet, or consolidated operating results and cash flows for the years ended.

Leases—In February 2016, the FASB issued ASU2016-02 which supersedes FASB ASC Topic 840, Leases, and makes other conforming amendments to U.S. GAAP. ASU2016-02 requires, among other changes to the lease accounting guidance, lessees to recognize most leaseson-balance sheet via a right of use asset and lease liability, and additional qualitative and quantitative disclosures. ASU2016-02 is effective for the Company for annual periods in fiscal years beginning after December 15, 2018, permits early adoption, and mandates a modified retrospective transition method. The Company is required to adopt ASU2016-02 on January 1, 2019, but is evaluating whether to early adopt the new standard. The Company will adopt the new standard on January 1, 2019, and is currently evaluating the effect that ASU2016-02 will have on its consolidated financial statements.

Recognition and Measurement of Financial Assets and Financial Liabilities—In January 2016, the FASB issued ASU2016-01 which makes targeted improvements to the accounting for, and presentation and disclosure of, financial instruments, except those accounts for under the equity method or those that result in consolidation. ASU2016-01 requires that most equity investments be measured at fair value, with subsequent changes in fair value recognized in net income. ASU2016-01 does not affect the accounting for investments that would otherwise be consolidated or accounted for under the equity method. The new standard also impacts financial liabilities under the fair value option and the presentation and disclosure requirements for financial instruments. The provisions of ASU2016-01 are effective for the Company for annual periods in fiscal years beginning after December 15, 2018. The Company will adopt the new standard on January 1, 2019, and is currently evaluating the effect that ASU2016-01 will have on its consolidated financial statements.

Measurement of Credit Losses on Financial Instruments—In June 2016, the FASB issued ASU2016-13 which requires a financial asset (or a group of financial assets) measured at amortized cost basis to be presented at the net amount expected to be collected. The measurement of expected credit losses is based on relevant information about past events, including historical experience, current conditions and reasonable and supportable forecasts that affect the collectability of the reported amount. The standard will become effective for the Company beginning January 1, 2020 and will require a cumulative-effect adjustment to Accumulated deficit as of the beginning of the first reporting period in which the guidance is effective (that is, a modified-retrospective approach). Early adoption is permitted as of January 1, 2019. The Company is currently evaluating the impact this guidance will have on the consolidated financial statements and the timing of adoption.

Classification of Certain Cash Receipts and Cash Payments in the Cash Flow—In August 2016, the FASB issued ASU2016-15, which provides guidance on how certain cash receipts and payments are presented and classified in the statement of cash flows, including beneficial interests in securitization, which would impact the presentation of the deferred purchase price from sales of receivables. The standard is intended to reduce current diversity in practice. The standard will become effective beginning January 1, 2018 and will require a retrospective approach. Early adoption is permitted, including adoption in an interim period. The Company is currently evaluating the standard, but expect that it will not have a material impact on the consolidated financial statements.

Accounting for Income Taxes: Intra-Entity Transfers of Assets Other Than Inventory—In October 2016, the FASB issued ASU2016-16 which requires that the income tax impact of intra-entity sales and transfers of property, except for inventory, be recognized when the transfer occurs. The standard will

become effective beginning January 1, 2018 and will require any deferred taxes not yet recognized on intra-entity transfers to be recorded to retained earnings under a modified retrospective approach. Early adoption is permitted. The Company is currently evaluating the standard, but expects that it will not have a material impact on the consolidated financial statements.

Classification of Restricted Cash in the cash flow—In November 2016, the FASB issued ASU2016-18 which requires entities to include in their cash and cash-equivalent balances in the statement of cash flows those amounts that are deemed to be restricted cash and restricted cash equivalents. The ASU does not define the terms “restricted cash” and “restricted cash equivalents.” The standard will be effective beginning January 1, 2018 and will require a retrospective approach. Early adoption is permitted. The Company is currently evaluating the standard, but expects that it will not have a material impact on the consolidated financial statements.

Simplifying the Test for Goodwill Impairment—In January 2017, the FASB issued ASU2017-04 which eliminates the requirement to measure the implied fair value of goodwill by assigning the fair value of a reporting unit to all assets and liabilities within that unit (“the Step 2 test”) from the goodwill impairment test. Instead, if the carrying amount of a reporting unit exceeds its fair value, an impairment loss is recognized in an amount equal to that excess, limited by the amount of goodwill in that reporting unit. The standard will become effective beginning January 1, 2020 and must be applied to any annual or interim goodwill impairment assessments after that date. Early adoption is permitted. The Company is currently evaluating the standard, but expects that it will not have a material impact on the consolidated financial statements.IFRS 5.

Functional and presentation currency

The Company and its subsidiaries operate primarilymainly as telecommunications industry operators in Brazil, Africa, and Asia, and engage in activities typical of this industry. The items included in the financial statements of each group company are measured using the currency of the main economic environment of the respective company’s operationswhere it operates (“functional currency”). The individual and consolidated financial statements are presented in Brazilian Reaisreais (R$), which is the Company’s functional and presentation currency.

Transactions and balances

Foreign currency-denominated transactions are translated into the functional currency using the exchange rates prevailing on the transaction dates. Foreign exchange gains and losses arising on the settlement of the transaction and the translation at the exchange rates prevailing at year end,yearend, related foreign currency-denominated monetary assets and liabilities are recognized in the income statement, of profit or loss, except when qualified as hedge accounting and, therefore, deferred in equity as cash flow hedges.

Group companies with a different functional currency

The profit or loss and the financial position of all Group entities, none of which uses a currency from a hyperinflationary economy, whose functional currency is different from the presentation currency are translated into the presentation currency as follows:

 

assets and liabilities are translatedtranslating at the rate prevailing rate at the end of the reporting period;

 

revenue and expenses disclosed in the statement of profit or loss are translated using the average exchange rate;

 

all the resulting foreign exchange differences are recognized as a separate component of equity in other comprehensive income; and

 

goodwill and fair value adjustments, arising from the acquisition of a foreign entity are treated as assets and liabilities of the foreign entity and translated at the closing exchange rate.

AtOi S.A.Under Judicial ReorganizationDebtor-in-Possession and Subsidiaries

Notes to the Consolidated Financial Statements

(In thousands of Brazilian reais – R$, unless otherwise stated)

As at December 31, 20172019 and 2016,2018, the foreign currency-denominated assets and liabilities were translated into Brazilian Reaisreais using mainly the following foreign exchange rates:

 

  Closing rate   Average rate   Closing rate   Average rate 

Currency

  2017   2016   2015   2017   2016   2015   2019   2018   2019   2018 

Euro

   3.9693    3.4384    4.2504    3.6089    3.8543    4.2158    4.5305    4.4390    4.4159    4.3094 

US dollar

   3.3080    3.2591    3.9048    3.1925    3.4833    3.8711    4.0307    3.8748    3.9461    3.6558 

Cape Verdean escudo

   0.0360    0.0313    0.0390    0.0327    0.0352    0.0298    0.0411    0.0403    0.0401    0.0391 

Sao Tomean dobra

   0.000162    0.000140    0.000174    0.000149    0.000160    0.000132    0.000192    0.000185    0.000188    0.000177 

Kenyan shilling

   0.0321    0.0318    0.0382    0.0309    0.0343    0.0293    0.0398    0.0381    0.0387    0.0361 

Namibian dollar

   0.2687    0.2325    0.2510    0.2401    0.2369    0.2297    0.2878    0.2698    0.2732    0.2764 

Mozambican metical

   0.0565    0.0450    0.0832    0.0499    0.0579    0.0767    0.0631    0.0627    0.0627    0.0601 

Angolan kwanza

   0.0200    0.0197    0.0290    0.0193    0.0214    0.0278    0.0084    0.0126    0.0111    0.0147 

Segment informationreporting

The presentation of information relating toabout operating segments is consistentpresented consistently with the internal reportsreport provided to the chief operating decision makerCompany’s main decision-making body, its Board of Directors. Management monitors and tracks performance of each of the Company, defined byCompany’s services offerings based on the Company asrevenues of those services and the Board of Executive Officers (Comitê de Gestão). The results of segment operations are regularly reviewed in orderon a consolidated basis with regard to make decisions about the allocation of resources to be allocated to assess operationaltheir performance and for strategic decision-making.decision-making (Note 28).

Business combinations

The Company uses the acquisition method to account for business combinations. The consideration transferred for the acquisition of a subsidiary is the fair value of the assets transferred, the liabilities incurred, and the equity instruments issued. The consideration transferred includes the fair value of assets and liabilities resulting from a contingent consideration contract, where applicable. The identifiable assets acquired and the liabilities and contingent liabilities assumed in a business combination are measured initially measured atas their fair values at the date of acquisition. The Company depreciates amounts recognized based on the appreciation of the acquired assets, according to the useful lives of the underlying assets, and tests such assets to determine any asset impairment losses when there is evidence of impairment. Theimpairment; on the other hand, the Company tests goodwill for impairment amounts based on future profitability (goodwill) on an annual basis.

Investment Securities

Investment securities at December 31, 2017 and 2016 consist of short-term and long-term investments classified as trading and an investment at Unitel classified asavailable-for-sale. Trading andavailable-for-sale securities are recorded at fair value. Unrealized holding gains and losses on trading securities are included in earnings. Unrealized holding gains and losses, net of the related tax effect, onavailable-for-sale securities are excluded from earnings and are reported as a separate component of accumulated other comprehensive income until realized.

A decline in the market value of anyavailable-for-sale below cost that is deemed to be other-than-temporary results in an impairment to reduce the carrying amount to fair value. To determine whether an impairment is other-than-temporary, the Company considers all available information relevant to the collectability of the security, including past events, current conditions, and reasonable and

supportable forecasts when developing estimate of cash flows expected to be collected. Evidence considered in this assessment includes the reasons for the impairment, the severity and duration of the impairment, changes in value subsequent toyear-end, forecasted performance of the investee, and the general market condition in the geographic area or industry the investee operates in.

Cash and cash equivalents

This caption includesComprise cash and imprest cash fund, banks, and highly liquid short-term investments (usually maturing within less than three months), immediately convertible into a known cash amount, and subject to an immaterial risk of change in value, which are stated at fair value at the end of the reporting period and which do not exceed their market value, and whose classification is determined as shown below.below (Note 8).

Cash investmentsFinancial assets

Cash investmentsFinancial assets are classified according to their purpose as:into: (i) held for trading;amortized cost; (ii) fair value through other comprehensive income; and (iii) fair value through profit or loss.

Oi S.A.Under Judicial ReorganizationDebtor-in-Possession and Subsidiaries

Notes to the Consolidated Financial Statements

(In thousands of Brazilian reais – R$, unless otherwise stated)

The Company classifies its financial assets into the following measurement categories: (1) assets measured at amortized cost—i.e., financial assets that meet the following conditions: (i) the business model under which financial assets are held to maturity;obtain contractual cash flows; and (iii) available for sale.

Held-for-trading investments(ii) the contractual terms of the financial asset generate, on specified dates, cash flows that are measuredonly payments of principal and interest on the outstanding principal (accounts receivables, loans and cash equivalents). Amortized cost is written down by impairment losses; (2) financial assets at fair value through other comprehensive income. Interest income is calculated using the effective interest method, foreign exchange gains and their effectslosses, and impairment are recognized in profit or loss.Held-to-maturity short-term investments are measured at the cost of acquisition plus interest earned, less allowance for impairment losses, where applicable, and their effects Other net earnings (losses) are recognized in other comprehensive income. Upon derecognition, accumulated losses in other comprehensive income are reclassified to profit or loss.Available-for-sale investments are measuredloss; and (3) financial assets at fair value and their effectsthrough profit or loss. Net earnings (losses), including interest, are recognized directly in valuation adjustments to equity, when applicable.profit or loss.

Accounts receivable

Accounts receivable from telecommunications services provided are stated at the tariff or service amount on the date they are provided and do not differ from their fair values.

These receivables also include receivables from services provided and not billed by the end of the reporting period and receivables related to handset, SIM cards, and accessories. The loss allowance for doubtful accounts estimatetrade receivables is recognized inmeasured at an amount considered sufficientequal to cover possiblethe life-time expected credit losses on the realization of these receivables. The allowanceas allowed for doubtful accounts estimate is prepared based on historic default rates.by IFRS 9 (Note 9).

The allowance for doubtful accounts is set up to recognize probable losses on accounts receivable taking into account the measures implemented to restrict the provision of services to and collect late payments from customers.

There are cases of agreements with certain customers to collectpast-due receivables, including agreements that allow customers to settle their debts in installments. The actual amounts not received may be different from the allowance recognized, and additional accruals might be required.

Non-current assets held for sale

Non-current assets are classified as assets held for sale when their carrying amount is recoverable, principally through a sale, and discontinued operationswhen such sale is highly probable. These assets are stated at the lower of their carrying amount and their fair value less costs to sell. Any impairment loss on a group of assets held for sale is initially allocated to goodwill and, then, to the remaining assets and liabilities on a pro rata basis.

DisposalsA discontinuing operation is a component of an entity or a business unit that representcan be clearly distinguished operationally from the rest of the Company. The classification of a strategic shift that should havediscontinuing operation is made when the operation is sold or will have a major effect on the Company’s operations and financial results qualify as discontinued operations. The results of discontinued operations are reported in discontinued operations in the consolidated statements of income for current and prior periods commencing in the period in which the business meets the criteria of a discontinued operation, and include any gain or loss recognized on closing or adjustment of the carrying amount to fair value less cost to sell.be classified as held for sale (Note 31).

Property, plant and equipment

Property, and equipment consists of transmission equipment, trunking and switching stations, metallic and fiber-optic cable networks and lines, underground ducts, posts and towers, data communication equipment, network systems and infrastructure and motor-generator groups.

Property, plant and equipment isare stated at cost of purchase or construction, less accumulated depreciation. Historical costs include expenses directly attributable to the acquisition of assets. They also include certain costs foron facilities, when it is probable that the future economic benefits related to such costs will flow tointo the Company.Company, and asset dismantlement, removal and restoration costs. The borrowings and financing costs directly attributable to the purchase, construction or production of a qualifying asset are capitalized in the initial cost of such asset. Qualifying assets are those that necessarily require a significant time to be ready for use.

CostsSubsequent costs are added to the carrying amount as appropriate, when, and only when, these assets generate future economic benefits and can be reliably measured. The residual balance of major replacementsthe replaced asset is derecognized. Maintenance and improvementsrepair costs are capitalized. Repairrecorded in profit or loss for the period when they are incurred, and maintenance expenditures which do not enhancethey are capitalized when, and only when, they clearly represent an increase in installed capacity or extend the asset’s useful lifelives of assets.

Assets under finance leases are charged to operating expenses as incurred.recorded in property, plant and equipment at the lower of fair value or the present value of the minimum lease payments, from the initial date of the agreement.

Depreciation is calculated on a straight-line basis, based on the estimated useful lives of the assets. The useful livesassets, which are annually reviewed annually by the Company.Company (Note 16).

Oi S.A.Under Judicial ReorganizationDebtor-in-Possession and Subsidiaries

Notes to the Consolidated Financial Statements

(In thousands of Brazilian reais – R$, unless otherwise stated)

Intangible assets

Acquired intangible assets with finite useful lives are recognized at cost, less amortization and accumulated impairment losses. Amortization is recognized on a straight-line basis over the asset’s estimated useful life. The estimated useful life and method of amortization are reviewed at the end of each annual reporting period, and the effect of any changes in estimates is accounted for on a prospective basis. Intangible assets with indefinite useful lives are carried at cost less accumulated impairment losses.

Software licenses purchased are capitalized based on the costs incurred to purchase the software and make it ready for use.

Software maintenance costs are expensed as incurred.

Regulatory licenses acquired in a business combinationrelated to the merged capital gains are amortized over the STFC concession period.The other regulatory licenses for the operation of the mobile telephony services are recognized at cost of acquisition and amortized over the effective period of each licenses.

the related licenses (Note 17).

Long-lived assetsImpairment of non-financial asset

Long-lived assets include assets that do not have indefinite lives, such as property, plant, and equipment, and purchased intangible assets subject to amortization. TheyAssets are reviewedtested for impairment whenever events or changes in circumstances indicate that thetheir carrying amount of an asset may notamounts might be recoverable. Ifimpaired. Impairment losses, if any, indicators of impairment are present, it is performed a test for recoverability. The carrying value of a long-lived asset or asset group is not recoverable if it exceeds the sum of the undiscounted cash flows expected to be generated from the use and eventual disposition of the asset or asset group. If the undiscounted cash flows do not exceed the asset or asset group’s carrying amount, then an impairment loss is recorded, measured asrecognized in the amount by which the carrying amount of an asset exceeds its recoverable value. In assessing value in use, the estimated future cash flows are discounted to their present value using a pre-tax discount rate that reflects current market assessments of the time value of money and the risks specific to the asset. In determining fair value less costs to sell, an appropriate valuation model is used.

For impairment test purposes, assets are grouped into the smallest identifiable group for which there is a cash-generating unit (CGU), which is identified pursuant to the operating segment (Note 28).

For assets excluding goodwill, an assessment is made at each reporting date as to whether there is any indication that previously recognized impairment losses may no longer exist or may have decreased. If such indication exists, the Company makes an estimate of recoverable amount. A previously recognized impairment loss is reversed only if there has been a change in the estimates used to determine the asset’s recoverable amount since the last impairment loss was recognized. If that is the case, the carrying amount of the asset is increased to its recoverable amount.

That increased amount cannot exceed the carrying amount that would have been determined, net of depreciation, had no impairment loss been recognized for the asset in prior years. Such reversal is recognized in profit or loss. The following criteria are also applied in assessing impairment of specific assets.

These calculations required the use of judgments and assumptions that may be influenced by different external and internal factors, such as economic trends, industry trends and interest rates, changes in business strategies, and changes in the type of services and products provided by the Company to the market. The use of different assumptions can significantly change the financial information.

In July 2019, the Company disclosed its Strategic Plan, focused on improving operating and financial performance, using a sustainable business model that aims at maximizing the Company’s value in the context of judicial reorganization.

Based on the Strategic Plan, the Company conducted an impairment test of its long-lived assets and identified an impairment loss of R$2,111 million driven basically by the following: (i) revision of said plan; and (ii) increased market competitiveness, mainly in the residential market, intensifying the drop in the revenues from fixed telephony and DTH services.

Oi S.A.Under Judicial ReorganizationDebtor-in-Possession and Subsidiaries

Notes to the Consolidated Financial Statements

(In thousands of Brazilian reais – R$, unless otherwise stated)

The Company used the cash flow forecasts described in the Strategic Plan. These forecasts cover aten-year period and take into consideration the average useful lives of the assets, the cash flow period of the judicial reorganization plan, and are consistent with previous years. The discount rate used in the cash flows corresponds to the weighted average cost of capital of 10.94% (11.55% in 2018), which is reviewed at least annually by the Company.

Pursuant to IAS 36, an impairment loss is to be allocated to write down the carrying amount of the cash generating unit’s assets, which is allocated to the regulatory licenses (Notes 5 and 17).

Adjustment to present value

The Company measures its financial assets and financial liabilities to identify instances of applicability of the discount to present value which represents one of the appropriate method to calculate the fair value for some assets and liabilities transactions. For recognition purposes, the measurement of an asset/liability to present value is calculated taking into consideration the contractual cash flows and stated interest rates, and the interest rate of liabilities in certain cases.

Generally, when applicable, the discount rate used is the average return rate on investments for financial assets or interest charged on Company borrowings for financial liabilities. The balancing item is the asset or asset group exceeds itsliability that has originated the financial instrument, when applicable, and the deemed borrowing costs are allocated to the Company’s profits over the transaction term.

Under the terms and conditions of the JRP, certain balances of debt, trade payables and contingencies involving ANATEL (Note 18) were adjusted to fair value on the date of the novation of prepetition liabilities, pursuant to the requirements of IFRS 9, equivalent to the present value at the time, calculated based on an internal valuation that took into consideration the cash flows of these liabilities and assumptions related to the discount rates, consistent with the maturity and currency of each financial liability.

The present value of the lease agreements is measured by discounting fixed future payment flows, which do not take into account projected inflation, using the incremental interest rate, according to market conditions, and is estimated using the Company-specific risk spread.

Additionally, assets acquired under lease agreements, as well as unrecognized revenue generated by the assignment of communication towers are adjusted to present value.

ProvisionImpairment of financial assets

For financial assets measured at amortized cost, the Company assesses whether there is objective evidence that a financial asset or a group of financial assets is impaired. A financial asset or group of financial assets is considered impaired when there is objective evidence, as a result of one or more events that occurred after the initial recognition of the asset, and that loss event had an impact on the estimated future cash flows of that asset that can be estimated reliably.

In the case of equity investments classified as available for contingenciessale, a significant or prolonged decline in their fair value below cost is also objective evidence of impairment.

Liabilities for loss contingencies arising

Oi S.A.Under Judicial ReorganizationDebtor-in-Possession and Subsidiaries

Notes to the Consolidated Financial Statements

(In thousands of Brazilian reais – R$, unless otherwise stated)

Borrowings and financing

Borrowings and financing are stated at amortized cost, plus monetary correction or foreign exchange differences and interest incurred through the end of the reporting period (Note 20).

On the restructuring/novation date of financial liabilities subject to judicial reorganization, the Company recognized loan borrowing and financing commitments at fair value pursuant to the requirements of IFRS 9. The fair value at the restructuring date of each financial liability was calculated based on an internal valuation that took into consideration the cash flows from claims, assessment, litigation, finesthese liabilities and penalties are recorded when it is probable thatassumptions related to the liability has been incurreddiscount rates, consistent with the maturity and the currency of each financial liability.

Transaction costs incurred are measured at amortized cost and recognized in liabilities, as a reduction to the balance of borrowings and financing, and are expensed over the relevant agreement term.

Leases

The Company recognizes aright-to-use asset and a lease liability in its balance sheet with respect to the leased assets. Theright-to-use asset is measured at cost, which consists of the initial amount can be reasonablyof the lease liability measurement, plus initial direct costs incurred, estimated costs to decommission and remove the asset at the end of the lease, other payments made before the lease commencement date, and calculated at present value, discounted by the incremental lending rate. The discount rates used by the Company were obtained in accordance with market conditions, estimated using the Company-specific risk spread.

Financial liabilities and equity instruments

Debt or equity instruments issued the Company and its subsidiaries are classified as financial liabilities or equity instruments, according to the contractual substance of the transaction.

Provisions

The amount recognized as provision is the best estimate of the disbursement required to settle the present obligation at the end of the reporting period, based on the opinion of the management and itsin-house and outside legal counsel, and the amounts are recognized based on the cost of the expected outcome of ongoing lawsuits (Note 24).

For measuring the amount of the provisions to be recognized, the Company basically adopts two methodologies: (i) the statistical measurement model and (ii) the individual measurement model. In order to choose the methodology to be used, the Company takes into consideration, among other criteria, the number of lawsuits, the lawsuit amount, the estimated amount of a possible payment, and the nature of the lawsuit.

The statistical measurement model is usually used in situations where there are (i) a significant volume of administrative or judicial proceedings with similar nature; (ii) individually the proceedings have a low amounts; and (iii) it is possible to determine a statistical model based on historic information about the rates of unfavorable sentences, the amount of the payments, and the changes in the number of proceedings. Usually in this model the Company uses the calculation of the expected amount, as prescribed by paragraph 39 of IAS 37, and requests opinions from outside specialists to assess the likelihood of a loss. The main contingencies measured under this model are labor and civil (PEX and small claims) lawsuits.

PensionThe individual measurement model is usually used in situations where (i) the proceeding involves a high amount; (ii) it is reasonably possible to make an individual assessment of likelihood that a disbursement will be required; and other postretirement plans(iii) there is no similarity in the nature of the proceedings. In this model the Company uses opinions from outside specialists in the involved areas to assess the likelihood of a loss. The main contingencies measured under this model are tax and strategic civil proceedings.

The increase in the obligation as a result of the passage of time is recognized as financial expenses.

Oi S.A.Under Judicial ReorganizationDebtor-in-Possession and Subsidiaries

Notes to the Consolidated Financial Statements

(In thousands of Brazilian reais – R$, unless otherwise stated)

Onerous obligation

The Company recognizes a present obligation when events render the contracting of services onerous.

A contract becomes onerous when: (i) the obligations under the contract exceed the economic benefits expected to be received over the contract period; and its subsidiaries have defined benefit and defined contribution plans. (ii) the costs are unavoidable.

The Company also sponsors a defined benefit health care plan for retireesmeasures the onerous obligation according to the lower net cost of fulfilling the contract, which is determined based on the lower of: (i) the cost of fulfilling the contract or (ii) the cost of any compensation or penalties derived from the noncompliance of the contract.

The base assumptions used to calculate the onerous obligation must be periodically reviewed and employees.measured whenever there are significant changes of these assumptions.

PrivateEmployee benefits

Pension plans: private pension plans and other postretirement benefits sponsored by the Company and its subsidiaries for the benefit of their employees are managed by two foundations. Contributions are determined based on actuarial calculations, when applicable, and charged to profit or loss on the accrual basis (Note 27).

The Company and its subsidiaries have defined benefit and defined contribution plans.

In the defined contribution plan, the sponsor makes fixed contributions to a fund managed by a separate entity. The contributions are recognized as employee benefit expenses as incurred. The sponsor does not have the legal or constructive obligation of making additional contributions, in the event the fund lacks sufficient assets to pay all employees the benefits related to the services provided in the current year and prior years.

ForThe defined benefit is annually calculated by independent actuaries, who use the projected unit credit method. The present value of the defined benefit is determined by discounting the estimated future cash outflows, using the projected inflation rate plus long-term interest. The obligation recognized in the balance sheet as regards the defined benefit pension plans presenting a deficit, corresponds to the present value of the benefits defined at the balance sheet date, less the fair value of the plan’s assets.

The actuarial gains and losses resulting from the changes in the actuarial valuations of the pension plans, whose actuarial obligations or actuarial assets are recorded by the Company, records annual amounts relating to its pension and postretirement plans based on calculations that incorporate various actuarial and other assumptions, including discount rates, mortality, assumed rates of return, compensation increases, turnover rates and healthcare cost trend rates. The Company reviews its assumptions on an annual basis and makes modifications to the assumptions based on current rates and trends when it is appropriate to do so. The effect of modifications to those assumptions is recordedare fully recognized in accumulated other comprehensive income, and amortized to net periodic cost over future periods using the corridor method. The Company believes that the assumptions utilized in recording its obligations under its plans are reasonable based on its experience and market conditions.equity (Note 26).

The Company recognizes the over or under-funded status of a defined benefit postretirement plan as an asset or liabilityrecognized in its balance sheet andcorresponds to recognizes changesthe present value of available economic benefits, consisting of refunds or reductions in that funded status in the year in which the changes occur through other comprehensive income.

The Company is not required to record actuarial calculations for multi-employer pension plans such as thePBS-A andfuture contributions to such plans are recordedthe plan.

Employee profit sharing: the provision for the employee profit sharing plan is accounted on an accrual basis. Refunds from these plans are recorded only uponbasis, which is paid by April of the cash receipt.year following the recognition of the provision, takes into consideration a set of operating and financial goals approved with the employees’ labor union, under a specific collective labor agreement. This cost is recognized annually in personnel expenses.

Oi S.A.Under Judicial ReorganizationDebtor-in-Possession and Subsidiaries

Notes to the Consolidated Financial Statements

(In thousands of Brazilian reais – R$, unless otherwise stated)

Revenue recognition

Revenues correspond basically to the amount of the payments received or receivable from sales of services in the regular course of the Company’s and its subsidiaries’ activities.

Service revenueRevenue is recognized to depict the transfer of promised goods or services to customers in an amount that reflects the consideration to which the entity expects to be entitled in exchange for those goods or services.

The Company applied the judgments that significantly affect the determined amount and the recognition timing of the revenue from a contract with a customer, taking into account the five-step recognition model: (i) identify the contract; (ii) identify the separate performance obligations in the contract; (iii) determine the transaction price; (iv) allocate the transaction price to the performance obligations; and (v) recognition da revenue when (or as) the entity satisfies a performance obligation.

Residential Services are composed, basically, of local and long-distance fixed-line voice services, are provided.broadband services and Pay-TV. Local and long distance calls are charged based on time measurement according to the legislation in effect. TheBoth of the services charged based on monthly fixed amounts are calculated and recorded on a straight-line basis. Prepaidrecognized as revenue when the services are provided.

Personal Mobility Services are composed of mobile telephony services, interconnection and handsets, SIM cards and other accessories. Post-paid plan is recognized as revenue when service is provided. Prepaid service is first recognized as unearned revenues and recognition occurs by customer’s usage. Interconnection service is provided upon request of any other telecommunication collective service provider and are charged according to the General Rules on Interconnection (Regulamento Geral de Interconexão), established by ANATEL, and recognized inas revenue as services are used by customers.

Revenue from saleswhen the service is provided. Sales of handsets and accessories isare recognized when these items are delivered and accepted by the customers. Discounts on

SMEs/Corporate Services are composed, basically, of fixed-line and mobile voice, data telecommunications services, providedbroadband services and sales of cell phonesPay-TV services, recognized as revenue when the services are provided.

Products and accessoriesservices are taken into consideration in the recognition of the related revenue.sold separately or bundled packages. Revenues involving transactions with multiple elements are identified in relation torecognized when each one of their componentsperformance obligation is identified and the applicable criteria is applied.

Initial installation rates are not separately identifiable performance obligations and are recognized in the revenue pursuant to the period the services are used by the customers.

Revenue arising from the receipt of trade receivables that had already been written off as losses but were subsequently recovered and received in the collection process, are recognized in profit or loss, in line item ‘Other operating income’.

Variable consideration is estimated at contract inception and constrained to revenue recognition criteriauntil it is highly probable that a significant revenue reversal will not occur (Notes 4 and 5).

Expense recognition

Expenses are appliedrecognized on an individual basis. Revenue is notthe accrual basis, considering their relation with revenue realization. Prepaid expenses attributable to future years are deferred over the related periods. The incremental costs to obtain a contract with a customer (contract compliance costs), consisting basically of sales commissions, are recognized when there is significant uncertainty asin profit or loss on a systematic basis, consistent with the transfer of goods and services to its realization.the customers (Note 13).

Financial income and expenses

Financial income is recognized on an accrual basis and comprises interest on receivables settled after the due date, gains on short-term investments and gains on derivative instruments. Financial expenses representconsist primarily of interest effectively incurred, adjustments to present value, and other charges on borrowings, financing, and financial derivative contracts, and other financial transactions.contracts. They also include banking fees and costs, financial intermediation costs on the collection of trade receivables, and other financial transactions.transactions (Notes 5 and 6).

Oi S.A.Under Judicial ReorganizationDebtor-in-Possession and Subsidiaries

Notes to the Consolidated Financial Statements

(In thousands of Brazilian reais – R$, unless otherwise stated)

Current and deferred income tax and social contribution

Income taxes

Income taxestax and social contribution are recorded on an accrual basis. Taxes attributed to temporary differences and tax loss carryforwards are recorded in assets or liabilities, as applicable, only under the assetassumption of future realization or payment. The Company prepares technical studies that consider the future generation of taxable income, based on management expectations, considering the continuity of the companies as going concerns. The Company writes down the carrying amount of deferred tax assets to the extent it is no longer probable that sufficient taxable income will be available to allow the utilization of all or part of the deferred tax assets.

Any write-down of deferred tax assets is reversed when it is probable that sufficient taxable income will be available. The technical studies are updated annually, approved by the Board of Directors and liability method.reviewed by the Supervisory Board, and the tax credits are adjusted based on the results of these reviews. Deferred taxestax assets and liabilities are recognizedmeasured using the tax rates applicable for the future tax consequences attributable to differences between the financial statement carrying amounts of existing assets and liabilities and their tax basis and for tax loss carryforwards. Deferred tax assets are reduced by a valuation allowance to the amount more likely than not to be realized. The Company recognizes the effect of income tax positions only if those positions are more likely than not of being sustained. Recognized income tax positions are measured at the largest amount that is greater than 50 percent likely of being realized. Changes in recognition or measurement are reflected in the period in which the change in judgment occurs.

The company and its subsidiaries file income tax returns in all jurisdictions in which they do business (Brazilliability is the only major tax jurisdiction). In Brazil, income tax returns are subjectexpected to review and adjustment by the tax authorities during a period of five calendar years. Positions challenged by the taxing authorities may be settled or appealedthe asset is expected to be realized, based on the tax rates set forth in the tax law prevailing at the end of each reporting period, or when new legislation has been substantially enacted. The measurement of deferred tax assets and liabilities reflects the tax consequences that would follow from the manner in which the Company expects, at the end of each reporting period, to recover or settle the carrying amount of these assets and liabilities (Note 7).

Earnings per share

Basic earnings per share are calculated through profit or loss for the year attributable to the owners of the Company, divided by the company. In Brazil all audit periods priorweighted average number of common and preferred shares outstanding in the year. Diluted earnings per share are calculated using said weighted average number of outstanding shares adjusted by potentially dilutive instruments convertible into shares in the reporting years, pursuant to 2012 are closed for federal examination purposes.

As of December 31, 2017 the company has no unrecognized tax benefits, nor any interest and penalties thereon. Interest and penalties on an underpayment of income taxes are recognized as part of interest expense and other expenses, respectively.

3.       FINANCIAL INSTRUMENTS AND RISK ANALYSISIAS 33. (Note 26 (f).)

 

3.1.(c)

OverviewEstimates and critical accounting judgments

The table below summarizesCompany’s management uses estimates and assumptions based on historical experience and other factors, including expected future events, which are considered reasonable and relevant, and also requires judgments related to these matters. Actual results of operations and the financial position may differ from these estimates. The estimates that represent a significant risk of causing material adjustments to the carrying amounts of assets and financial liabilities carried at fair value at December 31, 2017are as follows:

Revenue recognition and 2016, excluding Liabilities subjectedaccounts receivables

The Company’s revenue recognition policy is significant as it is a material component of operating results. Determining the amount and the timing of revenue recognition by Management, collection ability, and the rights to compromise (note 28).

   Accounting
measurement
   2017   2016 
    Carrying
amount
   Fair value   Carrying
amount
   Fair value 

Assets

          

Cash and banks

   Fair value    277,500    277,500    270,310    270,310 

Cash equivalents

   Fair value    6,585,184    6,585,184    7,292,941    7,292,941 

Short-term investments

   Fair value    136,286    136,286    286,005    286,005 

Accounts receivable (i)

   Amortized cost    7,367,442    7,367,442    8,347,459    8,347,459 

Available-for-sale financial asset

   Fair value    1,965,972    1,965,972    2,047,379    2,047,379 

Dividends receivable

   Amortized cost    2,012,146    2,012,146    2,008,556    2,008,556 

Liabilities

          

Trade payables (i)

   Amortized cost    5,170,970    5,170,970    4,115,632    4,115,632 

Borrowings and financing

   Amortized cost    54,251    54,251    54,915    54,915 
Dividends and interest on capital   Amortized cost    6,222    6,222    6,262    6,262 
Licenses and concessions payable (ii)   Amortized cost    20,910    20,910    110,750    110,750 
Tax refinancing program (ii)   Amortized cost    888,777    888,777    760,456    760,456 

Other payables (payable for the acquisition of equity interest) (ii)

   Amortized cost        342,086    342,086 

Accordingly,receive certain network usage revenue is based on judgment related to the nature of the tariff collected for the closingservices provided, the price of 2017:certain products, and the right to collect this revenue. If changes in conditions cause management to conclude that such criteria are not met in certain operations, the amount of trade receivables might be affected. In addition, the Company depends on guidelines to measure certain revenue set by ANATEL (Brazilian telecommunications industry regulator).

(i)

The balances of accountsExpected credit losses on trade receivables if the fourth quarter of 2017 and trade payables have short terms and, therefore, they are not adjusted to fair value.

(ii)

The licenses and concessions payable, the tax refinancing program, and other obligations (payable for the acquisition of equity interest) are stated at the amounts that these obligations are expected to be discharged.

Fair value of financial instruments

The Companyexpected credit losses on trade receivables are determined to recognize probable losses on accounts receivable taking into account the measures implemented to restrict the provision of services to and its subsidiaries have measured their financial assets and financial liabilities at fair value using available market inputs and valuation techniques appropriate for each situation.collect late payments from defaulting customers. The interpretationestimate of market inputs for the selection of such techniques requires considerable judgment and the preparation of estimates to obtainexpected credit loss on trade receivables is recognized in an amount considered appropriate for each situation. Accordingly,sufficient to cover possible losses on the estimates presentedrealization of these receivables and is prepared based on historical default rates and projections of future conditions that impact collections.

There are cases of agreements with certain customers to collectpast-due receivables, including agreements that allow customers to settle their debts in installments. The actual amounts not received may not necessarily be indicativedifferent from the allowance recognized, and additional accruals might be required.

Oi S.A.Under Judicial ReorganizationDebtor-in-Possession and Subsidiaries

Notes to the Consolidated Financial Statements

(In thousands of Brazilian reais – R$, unless otherwise stated)

Depreciation and amortization of assets with finite useful lives

Property, plant and equipment items and intangible assets with finite useful lives are depreciated and amortized, respectively, on a straight-line basis, over the useful lives of the related asset. The depreciation and amortization rates of the most significant assets are shown in Notes 16 and 17, respectively.

The useful lives of certain assets may vary as they are used in the fixed-line or mobile telephony segments. The Company reviews the useful lives of assets annually.

Impairment of long-lived assets

The recoverable amounts of long-lived assets are determined by comparing the calculations of their value in use and their sales prices. These calculations required the use of judgments and assumptions that couldmay be obtainedinfluenced by different external and internal factors, such as economic trends, industry trends and interest rates, changes in an activebusiness strategies, and changes in the type of services and products sold by the Company to the market. The use of different assumptions formay significantly change our financial statements.

For impairment assessment purposes of the Cash-generating Unit (CGU), the Company defined the value in use of its assets.

In measuring the value in use, the Company based its cash flow projections according to the aforementioned Strategic Plan, approved by Management and already disclosed to the market in a material fact notice. These forecasts cover aten-year period, taking into account the useful lives of the assets and are consistent with prior years’ cash flows. The discount rate used on the cash flows corresponds to a weighted average cost of capital of 10.94% (11.55% in 2018), which is reviewed by the Company at least annually.

Pursuant to IAS 36, an impairment loss is allocated to reduce the carrying amount of the assets of a cash-generating unit, firstly to reduce the carrying amount of any goodwill based on expected future profitability and, subsequently, the other assets of the cash-generating unit proportionately to the carrying amount of asset of the cash-generating units. The impairment loss was fully allocated to the carrying value of regulatory licenses (Notes 5 and 17).

Leases

The assumptions related to the appropriated discount rates used in the fair value calculation of the fairpresent value of the lease payments are subject to significant fluctuations due to different external and internal factors, including economic trends and the Company’s financial performance. The use of different assumptions to measure the present value of our leases may have a material impact on the amounts.estimated present value of theright-of-use asset and the lease liability in the balance sheet.

Fair value of financial liabilities

(a)

Derivative financial instruments

The methodassumptions on the discount rates used for calculatingin the fair value calculation of our financial liabilities are subject to significant fluctuations due to different external and internal factors, including economic trends and the Company’s financial performance. The use of different assumptions to measure the fair value of derivativethe financial instruments wasliabilities can have a material impact on the estimated fair value of these financial liabilities and the amounts recognized as borrowings and financing in the balance sheet, as well as the amounts recognized in profit or loss.

Oi S.A.Under Judicial ReorganizationDebtor-in-Possession and Subsidiaries

Notes to the Consolidated Financial Statements

(In thousands of Brazilian reais – R$, unless otherwise stated)

Provisions

Pursuant IAS 37, the Company recognized provisions for contingencies basically originated at the juridical and administrative levels, with labor, tax, and civil nature, as detailed in Note 24.

Depending on the nature of the contingency, the Company’s management uses the statistical measurement or the individual measurement methodology to calculate provisions for contingencies. In any of these methodologies, the Company uses a set of assumptions, information, an internal and external risk assessment, and statistical models that management considers to be appropriate, including the successful implementation of the Judicial Reorganization Plan; however, it is possible that these change in the future, cash flows associated to each instrument contracted, discounted at market rates.which could result in change in the future provisions for losses.

Deferred income tax and social contribution

The Company conducted derivative transactions to manage certain market risks, mainlyrecognizes and settles taxes on income based on the interest rate risk and foreign exchange risk. As a resultresults of operations determined in accordance with the Brazilian corporate law, taking into consideration the provisions of the Company’s Board of Directors’ decision,tax law, which are materially different from the amounts calculated for IFRS purposes. Pursuant to IAS 12, the Company recognizes deferred tax assets and becauseliabilities based on the differences between the carrying amounts and the taxable bases of the expected debt restructuring,assets and liabilities.

The Company regularly tests deferred tax assets for impairment and recognizes an allowance for impairment losses when it is probable that these derivative contracts were cancelledassets may not be realized, based on the history of taxable income, the projection of future taxable income, and their balances reversed throughout the secondtime estimated for the reversal of existing temporary differences. These calculations require the use of estimates and third quartersassumptions. The use of 2016. As at December 31, 2017different estimates and assumptions could result in the Company no longer held derivative contracts.recognition of an allowance for impairment losses for the entire or a significant portion of the deferred tax assets.

Employee benefits

(b)

Non-derivative financial instruments measured at fair value

The fair valueactuarial valuation is based on assumptions and estimates related to interest rates, return on investments, inflation rates for future periods, mortality indices, and an employment level projection related the pension fund benefit liabilities. The accuracy of securities traded in active markets is equivalent tothese assumptions and estimates will determine the creation of sufficient reserves for the costs of accumulated pensions and healthcare plans, and the amount of the last closing quotation availableto be disbursed annually on pension benefits.

These assumptions and estimates are subject to significant fluctuations due to different internal and external factors, such as economic trends, social indicators, and our capacity to create new jobs and retain our employees. All assumptions are reviewed at the end of the reporting period, multipliedperiod. If these assumptions and estimates are not accurate, there may be the need to revise the reserves for pension benefits, which could significantly impact Company results.

(d)

New and revised standards and interpretations

(d.1)

New standards adopted as at January 1, 2019

New and revised standards

Effective beginning on or after:

Annual improvements to IFRSs2015-2017 CycleJanuary 1, 2019
IFRS 16LeasesJanuary 1, 2019
IFRIC 23Uncertainty over Income Tax TreatmentsJanuary 1, 2019
Amendment to IAS 19Change, reduction, or settlement of defined benefit plansJanuary 1, 2019
Amendment to IFRS 9Prepayment Features with Negative CompensationJanuary 1, 2019
Amendment to IAS 28Long-term Interests in Associates and Joint VenturesJanuary 1, 2019

Among the standards, changes, and interpretations referred to above, on IFRS 16 had an impact on the Company and subsidiaries’ financial position as from January 1, 2018, as detailed below.

Oi S.A.Under Judicial ReorganizationDebtor-in-Possession and Subsidiaries

Notes to the Consolidated Financial Statements

(In thousands of Brazilian reais – R$, unless otherwise stated)

IFRS 16—Leases

IFRS 16—Leases establishes the principles for the recognition, measurement, presentation, and disclosures, and requires that lessees account for all the leases under a single model in the balance sheet. The standard includes two recognition exemptions for lessees: leases of low value assets (for example, personal computers) and short-term leases (i.e., with a lease tem of twelve months or less). At the lease commencement date, the lessee recognizes a liability related to the lease payments (i.e., a lease liability) and a lease asset that represents the right to use the underlying asset during the lease term (i.e., aright-of-use asset). The lessees are required to separately recognize an interest expense on the lease liability and a depreciation expense on theright-of-use asset. The lessees shall also revalue the lease liability should certain events occur (for example, any change in the lease term, a change in the future lease payments as a result of a change in the index or rate used to determine such payments). As a rule, the lessee recognizes the revised amount of the lease liability as an adjustment to theright-of-use asset.

Transition

The Company adopted IFRS 16 pursuant to the modified retrospective approach (i.e., beginning January 1, 2019, taking into account theright-of-use equal to the lease liability upon the first-time adoption), without any restatement of comparative information. The Company elected to apply the standard to agreements that were identified as leases pursuant to the previous standard. As a result, the Company did not apply the standard to agreements that have not previously been identified as containing a lease by applying IAS 17 and IFRIC 4, and excluded lease agreements maturing in the next twelve months, without probable renewal intention, in addition to applying a single discount rate to leases with similar characteristics and excluding to direct initial costs in the measurement of theright-of-use.

Expedients

The Company elected to use the exemptions proposed by the numberstandard on short-term agreements (i.e., that will be end within 12 months from the commencement date), lease agreements for which there is an underlying low value asset.

Furthermore, as part of outstanding securities.the initial application of the standard, the Group has chosen to apply the following expedients: (a) retain the definition and/or assessment of whether an arrangement is a lease in accordance with current guidance with respect to agreements that exist at the date of initial implementation; (b) apply a single discount rate to a portfolio of leases with reasonably similar characteristics; (c) exclude initial direct costs from measurement of the right-of-use asset at the date of initial application; (d) use hindsight when determining the lease term if the contract includes an extension or termination option; and (e) assess whether a contract is onerous in accordance with IAS 37 immediately before the date of initial implementation instead of assessing impairment of right-of-use assets.

ForImpacts

The impacts refer basically to the remaining contracts,lease agreements of towers, properties, stores, vehicles, and sites (physical spaces) and as described in Notes 16 and 22.

Upon the initial adoption of IFRS 16, the Company carries outrecognized aright-of-use asset and a lease liability in balance sheet. Theright-of-use asset is measured at cost, which consists of the initial amount of the lease liability measurement, any initial direct costs incurred by the Company, an analysis comparingestimate of any costs to disassemble and remove the current contractual terms and conditions with the terms and conditions effective for the contract when they were originated. When terms and conditions are dissimilar, fair value is calculated by discounting future cash flows at the market rates prevailingasset at the end of the period,lease, and when similar, fair value is similarany lease payments made before the lease commencement date (net of any incentives received), calculated at present value.

The Company depreciates theright-of-use assets on a straight-line basis from the commencement of the lease to the carrying amount ontermination of the reporting date.lease.

RefersOi S.A.Under Judicial ReorganizationDebtor-in-Possession and Subsidiaries

Notes to the fairConsolidated Financial Statements

(In thousands of Brazilian reais – R$, unless otherwise stated)

The Company also assesses impairment when such indicators exist, taking into account the concept of forming asset groups for impairment purposes.

At the commencement date, the Company measured the lease liability at the present value of the financial investmentconsideration paid or payable, discounted using the Company’s incremental lending rate.

The lease payments included in Unitelthe lease liability measurement consist of fixed payments and CVT, classified asvariable payments based on either an index or a rate.

After the initial measurement, the liability will be written down by the payments made and increased by the interest incurred. If necessary, the liability is recalculated to reflect any remeasurement or change, or if there are changes in the substance of the fixed payments.

When there is a significant contractual change, a lease liability is remeasured and the corresponding adjustment is reflected in theavailable-for-saleright-of-use financialasset, or in profit or loss, if theright-of-use asset is already written down to nil.

The Company elected to use the expedients proposed by the standard for lease agreements, for short-term and low value contracts. Accordingly, instead of recognizing aright-of-use asset and recoverable amounta lease liability, these are recognized as an expense in profit or loss over the lease period.

The Company individually measured any new agreement entered into after January 1, 2019 if such agreement contained a lease. A lease is defined as an “a contract, or part of dividends receivable from Unitel. a contract, that conveys the right to use an asset (the underlying asset) for a period of time in exchange for consideration.”

To apply this definition the Company assessed whether a contract meets the three key characteristics:

The fair valueagreement contains an identified asset, which is explicitly identified in the agreement or implicitly specified to be identified at the time that the asset is made available to the Company;

The Company has the right to obtain substantially all of the investmentseconomic benefits from use of the asset throughout the period of use, considering its rights within the scope set out in the agreement; and

The Company has the right to direct the use of the identified asset throughout the period of use the and right to direct “how and for what purpose” the asset is estimated based onused throughout the internal valuation made, including cash flows forecasts for a five-year period the choice of a growth rate to extrapolate the cash flows projections, and definition of appropriate discount rates and foreign exchange rates consistent with the reality of each country where the businesses are located. In addition to the financial and business assumptions referred to above, theuse.

The Company also takes into consideration the fair value measurement of cash investments, qualitative assumptions, includingrecognizes the impacts of developmentstemporary differences in deferred income tax and social contribution arising from the lawsuits filed against third parties,new standard IFRS 16.

Oi S.A.Under Judicial ReorganizationDebtor-in-Possession and the opinion of the legal counsel on the outcome of these lawsuits. With regardSubsidiaries

Notes to the impairment testConsolidated Financial Statements

(In thousands of dividends, the Company uses financial assumptions on the discount rate in time and the foreign exchange rate, and uses qualitative assumptions based on the opinion of the legal counsel on the outcome of filed against Unitel for the nonpayment of dividends and interest.Brazilian reais – R$, unless otherwise stated)

The Company monitorsadopted IFRS 16, taking into account the modified retrospective application permitted by the standards. Accordingly, we present below the results for the years period ended December 31, 2019 and periodically updates2018, less the key assumptionseffects recognized as a result of this application.

   Balance at
December 31, 2019

(with IFRS 16)
  IFRS 16
adjustments
  Balance at
December 31, 2019

(w/o IFRS 16)
  Balance at
December 31, 2018
 

Net operating revenue

   20,136,183    20,136,183   22,060,014 

Cost of sales and/or services

   (15,314,814  (589,861  (15,904,675  (16,179,100
  

 

 

  

 

 

  

 

 

  

 

 

 

Gross profit (loss)

   4,821,369   (589,861  4,231,508   5,880,914 
  

 

 

  

 

 

  

 

 

  

 

 

 

Operating income (expenses)

     

Share of results of investees

   (5,174   (5,174  (13,492

Selling expenses

   (3,547,684  (7,516  (3,555,200  (3,853,002

General and administrative expenses

   (2,782,300  (5,810  (2,788,110  (2,738,718

Other operating income

   4,527,710    4,527,710   2,204,134 

Other operating expenses

   (5,991,291   (5,991,291  (6,748,094
  

 

 

  

 

 

  

 

 

  

 

 

 
   (7,798,739  (13,326  (7,812,065  (11,149,172
  

 

 

  

 

 

  

 

 

  

 

 

 

Profit (loss) before financial income (expenses) and taxes

   (2,977,370  (603,187  (3,580,557  (5,268,258

Financial income

   2,662,463    2,662,463   30,950,461 

Financial expenses

   (8,772,181  948,973   (7,823,208  (4,341,595
  

 

 

  

 

 

  

 

 

  

 

 

 

Financial income (expenses)

   (6,109,718  948,973   (5,160,745  26,608,866 
  

 

 

  

 

 

  

 

 

  

 

 

 

Pre-tax profit (loss)

   (9,087,088  345,786   (8,741,302  21,340,608 

Income tax and social contribution

     

Current

   (77,060   (77,060  115,706 

Deferred

   69,041    69,041   3,159,241 
  

 

 

  

 

 

  

 

 

  

 

 

 

Profit (loss) for the year

   (9,095,107  345,786   (8,749,321  24,615,555 
  

 

 

  

 

 

  

 

 

  

 

 

 

IFRIC 23—Uncertainty over Income Tax Treatments

Applies to taxes within the scope of IAS 12, which governs situations when there is uncertainty over the tax treatment adopted by the Company with respect to: (i) whether an entity should assess uncertain tax treatments separately; (ii) what estimates an entity should make about the examination of tax treatments by tax authorities, (iii) how an entity determines taxable income or tax loss, tax bases, unutilized tax loss carryforwards, and critical estimates useduntimely tax credits; and (iv) how an entity considers changes in facts and circumstances.

The Company, together with its legal advisors, reviewed this matter and concluded that there is no significant impact to calculate fair value.the Company’s financial statements.

Oi S.A.Under Judicial ReorganizationDebtor-in-Possession and Subsidiaries

Notes to the Consolidated Financial Statements

(In thousands of Brazilian reais – R$, unless otherwise stated)

 

(c)(d.2)

New standards and interpretations not yet adopted

The new and revised standards and interpretations issued by the IASB that are effective in future reporting periods and that the Company decided not to early adopt are the following, effective for periods beginning on or after January 1, 2020:

New and revised standards

Effective beginning on or after:

IAS 1

Presentation of Financial StatementsJanuary 1, 2020

IAS 8

Accounting Policies, Changes in Accounting Estimates and Errors (Amendment—Definition of material)January 1, 2020

IFRS 3

Business Combinations (Revised—definition of business)

Conceptual framework revised for financial reports

January 1, 2020

The Company is assessing the impact of these changes on the accounting standards.

3.

FINANCIAL INSTRUMENTS AND RISK ANALYSIS

3.1.

Fair value measurement hierarchy

FairIFRS 13 defines fair value isas the price for which an asset could be exchanged, or a liability settled, between knowledgeable, willing parties, in an arm’s length transaction on measurement date. The standard clarifies that the fair value ismust be based on the assumptions that market participants would consider in pricing an asset or a liability, and in the establishmentestablishes a hierarchy that prioritizes the information used to build such assumptions. The fair value measurement hierarchy attaches more importance to available market inputs (i.e., observable data) and a less weight to inputs based on data without transparency (i.e., unobservable data). Additionally, the Company considersstandard requires that an entity consider all nonperformance risk aspects, including the entity’s credit, when measuring the fair value of a liability.

IFRS 7 establishes a three-level hierarchy to measure and disclose fair value. The classification of an instrument in the fair value measurement hierarchy is based on the lowest level of input significant for its measurement. TheWe present below a description of the three-level hierarchy is presented below:hierarchy:

Level 1—inputs consist of prices quoted (unadjusted) in active markets for identical assets or liabilities to which the entity has access on measurement date;

Level 2—inputs are different from prices quoted in active markets used in Level 1 and consist of directly or indirectly observable inputs for the asset or liability. Level 2 inputs include quoted prices for similar assets or liabilities in active markets, quoted prices for identical assets or liabilities in markets that are not active; or inputs that are observable for the asset or liability or that can support the observed market inputs by correlation or otherwise for substantially the entire asset or liability.

Level 3—inputs used to measure an asset or liability are not based on observable market variables. These inputs represent management’s best estimates and are generally measured using pricing models, discounted cash flows, or similar methodologies that require significant judgment or estimate.

The Company and its subsidiaries have measured their financial assets and financial liabilities at their market or actual realizable values (fair value) using available market inputs and valuation techniques appropriate for each situation. The interpretation of market inputs for the selection of such techniques requires considerable judgment and the preparation of estimates to obtain an amount considered appropriate for each situation. Accordingly, the estimates presented may not necessarily be indicative of the amounts that could be obtained in an active market. The use of different assumptions for the calculation of the fair value may have a material impact on the amounts obtained.

ThereOi S.A.Under Judicial ReorganizationDebtor-in-Possession and Subsidiaries

Notes to the Consolidated Financial Statements

(In thousands of Brazilian reais – R$, unless otherwise stated)

As a result of the implementation of the measures approved on the Plan ratified on January 8, 2018 and the related accounting recognition in calendar year 2018, some financial liabilities classified at amortized cost were no transfers between levels duringremeasured at their fair values as at the date of the novation of these financial liabilities and recognized at amortized cost in the subsequent measurement, pursuant to the accounting guidance of IFRS 9.

The carrying amounts and the estimated fair values of our main financial assets and financial liabilities as at December 31, 20172019 and 2016.2018 are summarized as follows:

 

  Fair value
measurement
hierarchy
   Fair value
2017
   Fair value
2016
 

Assets

        Accounting
measurement
   2019   2018 

Cash

   Level 1    277,500    270,310 

Assets

  Accounting
measurement
  Carrying
amount
   Fair value   Carrying
amount
   Fair value 
   575,863    575,863    287,491    287,491 

Cash equivalents

   Level 2    6,585,184    7,292,941    Fair value    1,506,082    1,506,082    4,097,838    4,097,838 

Short-term investments

   Level 2    136,286    286,005 

Cash investments

   Fair value    217,792    217,792    238,962    238,962 

Accounts receivable (i)

   Amortized cost    6,334,526    6,334,526    6,516,555    6,516,555 

Dividends and interest on capital

   Amortized cost    426    426     

Financial asset at fair value

   Fair value    40,689    40,689     

Held-for-sale assets

          

Held-for-sale financial asset (Note 31)

   Fair value    1,474,699    1,474,699    1,843,778    1,843,778 

Dividends receivable (Note 31)

   Amortized cost    2,435,014    2,435,014    2,566,935    2,566,935 
          

Liabilities

                    

Trade payables (i)

   Amortized cost    8,887,367    8,887,367    8,818,870    8,818,870 

Derivative financial instruments

   Level 2        Fair value    1,152    1,152     

Available-for-sale financial asset (Note 27)

   Level 3    1,965,972    2,047,379 

Borrowings and financing (ii)

          

Borrowings and financing

   Amortized cost    8,354,777    8,354,777    7,140,960    7,140,960 

Public debentures

   Amortized cost    3,652,353    3,652,353    3,103,106    3,103,106 

Senior Notes

   Amortized cost    6,219,619    6,565,782    6,205,840    6,937,764 

Dividends and interest on capital

   Amortized cost    5,731    5,731    6,168    6,168 

Licenses and concessions payable (iii)

   Amortized cost    58,582    58,582    85,619    85,619 

Tax refinancing program (iii)

   Amortized cost    417,503    417,503    553,206    553,206 

Leases payable (iv)

   Amortized cost��   8,150,026    8,150,026     

For the closing of the year ended December 31, 2019:

(i)

The balances of accounts receivables have near terms and, therefore, they are not adjusted to fair value. The balances of trade receivables, subject to the judicial reorganization, were adjusted to their fair value, at the date of the novation of the liabilities and are represented by the amounts that are expected that the obligations are discharged (Note 18).

(ii)

The balance of the borrowings and financing with the BNDES, Local Banks, and ECAs correspond to exclusive markets, and the fair value of these instruments is similar to their carrying amounts. The balances of borrowings and financing refers to the bonds issued in the international market, for which is there is a secondary market, and their fair values differ from their carrying amounts.

(iii)

The licenses and concessions payable and the tax refinancing program are stated at the amounts that these obligations are expected to be discharged and are not adjusted to fair value.

(iv)

The leases payable are represented by the amounts that the obligations are expected to be settled, adjusted at present value.

Oi S.A.Under Judicial ReorganizationDebtor-in-Possession and Subsidiaries

Notes to the Consolidated Financial Statements

(In thousands of Brazilian reais – R$, unless otherwise stated)

The levels of the financial assets, cash and cash equivalents and cash investments,held-for-sale assets, and derivative financial instruments at fair value as at December 31, 2019 and 2018 are as follows:

   Fair value
measurement
hierarchy
  Fair value 
  2019   2018 

Assets

      

Cash and banks

  Level 1   575,863    287,491 

Cash equivalents

  Level 1   1,506,082    4,097,838 

Cash investments

  Level 1   217,792    238,962 

Held-for-sale financial asset

  Level 3   1,474,699    1,843,778 

Liabilities

      

Derivative financial instruments

  Level 2   1,152   

There were no transfers between levels in the years ended December 31, 20172019 and 2016. In the second2018.

The Company and third quarters of 2016, because of the expected debt restructuring, the Company cancelled all its derivative contracts. The remaining balance refers to an agreement entered into with asubsidiaries have measured their financial institution that is now included in the list of Company creditorsassets and it is under the Judicial Reorganizationfinancial liabilities at their market or actual realizable values (fair value) using available market inputs and should not change in the futurevaluation techniques appropriate for each situation, as a result of any development in the foreign exchange and interest areas.follows:

 

3.2.(a)

Measurement of financial assetsCash, cash equivalents and financial liabilities at amortized costcash investments

Foreign currency-denominated cash equivalents and cash investments are basically kept in checking deposits denominated in euro and US dollars and, to a lesser extent, in euros.

The fair value of securities traded in active markets is equivalent to the amount of the last closing quotation available at the end of the year, multiplied by the number of outstanding securities.

For the remaining contracts, the Company carries out an analysis comparing the current contractual terms and conditions with the terms and conditions effective for the contract when they were originated.

When terms and conditions are dissimilar, fair value is calculated by discounting future cash flows at the market rates prevailing at the end of the year, and when similar, fair value is similar to the carrying amount on the reporting date.

(b)

Held-for-sale assets

Represents the indirect interest held by PT Ventures in the dividends receivable and the fair value of the financial instruments mentioned below isinvestment in Unitel, both classified as held for sale. The assets from the investment held in PT Ventures are measured substantially close toat the carrying amounts due tofair value of the following reasons:

Accounts receivables: short-term maturity of bills.

Trade payables, dividendsinvestment for sale, which occurred on January 23, 2020. See Notes 31 and interests on capital: all obligations are due to be settled in the short term.

Borrowings and financing: all transactions are adjusted33 for inflation based on contractual indices.further information.

Licenses and concessions payable, tax refinancing program and other payables (payable for the acquisition of equity interests): all payables are adjusted for inflation based on the contractual indices.

 

3.3.(c)

Derivative financial instruments

The Company conducts derivative transactions to manage certain market risks, mainly the foreign exchange risk. At the closing date of for the year ended December 31, 2019, these instruments includeNon-deliverable Forward (NDF) contracts. The Company does not use derivatives for any purposes other than hedging against these risks.

The method used to calculate the fair value of the derivative instruments contracted throughout the year was the future cash flows method associated to each contracted instrument, discounted using the market rates prevailing at the reporting date.

Oi S.A.Under Judicial ReorganizationDebtor-in-Possession and Subsidiaries

Notes to the Consolidated Financial Statements

(In thousands of Brazilian reais – R$, unless otherwise stated)

3.2.

Financial risk management

The Company’s and its subsidiaries’ activities expose them to several financial risks, such as: market risk (including currency fluctuation risk, interest rate risk on fair value, interest rate risk on cash flows, and price risk)flows), credit risk, and liquidity risk. According to their nature, financial instruments may involve known or unknown risks, and it is important to assess to the best judgment the potential of these risks. The Company and its subsidiaries may use derivative financial instruments to mitigate certain exposures to these risks.

The Company’s risk management process is a three-step process, taking into account its consolidated structure: strategic, tactical, and operational. At the strategic level, the Company’s executive committee agrees with the Board of Directors the risk guidelines to be followed. A Financial Risk Management Committee is responsible for overseeing and ensuring that Oi comply with the existing policies. At the operating level, risk management is carried out by the Company’s treasury officer, in accordance with the policies approved by the Board of Directors, carries out risk management.Directors.

The Financial Risk Management Committee meets on a monthly basis and currently consists of the Chief Finance Officer, the Regulation, Wholesale and International Affairs Officer, the Legal Tax Officer, the Chief Controller, the Investor Relations Officer, and the Treasury Officer.

The Hedging and Cash Investments Policies, approved by the Board of Directors, document the management of exposures to market risk factors generated by the financial transactions of the Oi Group companies.

As decided byIn the aftermath of the approval of the JRP, based on the measured new risk factors, the Company approved with the Board of Directors a new strategy to the Board of Directors to mitigate the risks arising on the foreign exchange exposure of its financial liabilities, as is ready to implement it as from this point in light oftime. In line with the expected debt restructuring andHedging Policy pillars, the filingstrategy is focused on the preservation of the Company’s judicial reorganization,cash flows, maintaining its liquidity, and complying with the Company’s derivatives portfolio was reversed throughout the second quarter until it was fully settled in July of 2016.financial covenants.

 

3.4.1.3.2.1.

Market risk

 

(a)

Foreign exchange risk

Financial assets

The Company is not exposed to any material foreign exchange risk involving foreign currency-denominated financial assets as at December 31, 2017,2019, except with regard to the assets held for sale, for which there was nothe Company does not enter into any currency hedging transactions.transaction.

Net investment in foreign subsidiariesFinancial liabilities

The risksCompany and its subsidiaries have foreign currency-denominated or foreign currency-indexed borrowings and financing. The risk associated with these liabilities is related to the Company’s investmentspossibility of fluctuations in foreign exchange rates that could increase the balance of such liabilities. The Company’s and its subsidiaries’ borrowings and financing exposed to this risk represent approximately 52.3% of total liabilities from borrowings and financing (2018 – 53.6%), less the contracted currency arise mainly fromhedging transactions. To minimize this type of risk, the investmentsCompany entered into currency hedges with financial institutions for part of the foreign currency-denominated interest payments made in 2019. The Company hedged 67% of its total dollar-denominated debt service in 2019 through hedging transactions in the subsidiariesform of currency forwards and foreign currency-denominated cash investments. At the end of December 2019, approximately 32% of the US dollar-denominated debt for 2020 was hedged by cash in Africa. TheUS dollars (natural hedge). Additionally, the Company does not have any contracted instrument to hedge againsthedged part of the risk associatedCompany’s US dollar-denominated operating expenses.

Oi S.A.Under Judicial ReorganizationDebtor-in-Possession and Subsidiaries

Notes to the net investmentsConsolidated Financial Statements

(In thousands of Brazilian reais – R$, unless otherwise stated)

The currency hedging percentage for purposes of covenant compliance and the financial expenses of the existing borrowings and financing, including the impacts of changes in foreign companies.exchange rates on the fair value adjustment gain, is 50.1%.

Foreign currency-denominated financial assets and financial liabilities are presented in the balance sheet as follows (includes intragroup balances):follows:

 

  2017  2016   2019   2018 
Carrying
amount
   Fair value  Carrying
amount
  Fair value   Carrying
amount
   Fair value   Carrying
amount
   Fair value 

Financial assets

                

Cash

   82,482    82,482   80,655   80,655 

Cash and banks

   400,874    400,874    70,116    70,116 

Cash equivalents

   1,307    1,307   2,381   2,381    1,096    1,096    154,514    154,514 

Short-term investments

   662    662     

Held-for-sale assets

        

Held-for-sale financial asset

   1,474,699    1,474,699    1,843,778    1,843,778 

Dividends receivable

   2,435,014    2,435,014    2,566,935    2,566,935 

Financial liabilities

        

Borrowings and financing (Note 20)

   9,521,291    9,521,291    8,816,766    9,548,690 

Derivative financial instruments

   1,152    1,152     

The amounts of the derivative financial instruments are summarized as follows:

   Derivatives designated for hedge accounting 
  Notional (US$)   Maturity (years)   Fair value 
  Amounts
(payable)/receivable
 
  2019 

USD/R$Non-deliverable forwards (NDF)

   17,000.00    < 1 year    (1,152

At yearend, the main hedging transactions conducted with financial institutions with the objective minimizing the foreign exchange risk co cambial are as follows:

Non-deliverable Forward (NDF) contracts

US$/R$: Refer to future dollar purchase transactions using NDFs to hedge against the depreciation of the Brazilian real against the US dollar. The key strategy for these contracts is to eliminate foreign exchange differences during the contract period, mitigating unfavorable changes in foreign exchange rates on dollar-denominated debts or operating expenses.

As at December 31, 2019, the Company recognized as result of derivative transactions the amounts shown below:

2019

Forward currency transaction – financial results

55,025

Forward currency transaction – operating results

17,088

Total

72,113

The movements in foreign exchange hedges designated for hedge accounting were recognized in other comprehensive income.

Table of movements in hedge accounting effects in other comprehensive income

Balance at 12/31/2018

Results of designated hedges

11,901

Amortization of hedges to profit or loss

(13,053

Balance at 12/31/2019

(1,152)

Oi S.A.Under Judicial ReorganizationDebtor-in-Possession and Subsidiaries

Notes to the Consolidated Financial Statements

(In thousands of Brazilian reais – R$, unless otherwise stated)

Foreign exchange risk sensitivity analysis

AtAs at December 31, 2017,2019, management estimated the depreciation scenarios of the Brazilian real in relation to other currencies, at the end of the reporting period. It is worth noting, however, that in light of the filing of the judicial reorganization request on June 20, 2016—as referred to in Note 1—the Company’s foreign currency-denominated financial liabilities are part of the list of payables subject to renegotiation. Contingent to the successful implementation of said negotiation, the scenarios described below should not represent a cash outflow risk. In the period from the filing and approval and ratification of the judicial reorganization plan by the creditors the payment of interest and repayment of principal of the Company’s borrowings and financing are suspended.

For purposes of this Instruction, however, theThe rates used for the probable scenario were the rates prevailing at the end of December 2017.2019. The probable rates were then depreciated by 25% and 50% and used as benchmark for the possible and remote scenarios, respectively.

 

  Rate Rate   Rate 

Description

  2017   Depreciation 2016   Depreciation   2019   Depreciation 

Probable scenario

           

US dollar

   3.3080    0 3,2591    0

U.S. dollar

   4.0307    0% 

Euro

   3.9693    0 3,4384    0   4.5305    0% 

Possible scenario

           

US dollar

   4.1350    25 4,0739    25

U.S. dollar

   5.0384    25% 

Euro

   4.9616    25 4,2980    25   5.6631    25% 

Remote scenario

           

US dollar

   4.9620    50 4,8887    50

U.S. dollar

   6.0461    50% 

Euro

   5.9540    50 5,1576    50   6.7958    50% 

The impacts of foreign exchange exposure on the foreign currency-denominated debt, considering offshore derivatives and cash, in the sensitivity scenarios estimated by the Company, are shown in the table below:

 

2017

Description

  Individual risk   Probable
scenario
  Possible
scenario
  Remote
scenario

US dollar cash

   Dollar    (2,639  (3,298 (3,958)

Euro cash

   Euro    (81,812  (102,265 (122,718)
    

 

 

  

 

 

  

 

Total assets indexed to exchange fluctuation

     (84,451  (105,563 (126,676)
    

 

 

  

 

 

  

 

Total (gain) loss

      21,113  42,225
     

 

 

  

 

2016

 
   2019 

Description

  Individual risk   Probable
scenario
 Possible
scenario
 Remote
scenario
   Individual risk   Probable
scenario
 Possible
scenario
 Remote
scenario
 

US dollar debts

   Dollar appreciation    15,594,278  19,492,848  23,391,418 

US dollar cash

   Dollar    (3,028 (3,785 (4,542   Dollar depreciation    (283,409 (354,261 (425,113

Euro debt

   Euro appreciation    2,711,459  3,389,323  4,067,188 

Euro cash

   Euro    (80,007 (100,009 (120,011   Euro depreciation    (112,796 (140,995 (169,194
    

 

  

 

  

 

 

Total assets indexed to exchange fluctuation

     (83,035  (103,794  (124,553
    

 

  

 

  

 

 

Fair value adjustment

   Dollar/euro depreciation    (8,772,305 (10,965,381 (13,158,458

Total assets/liabilities indexed to exchange fluctuation

     9,137,227   11,421,534   13,705,841 

Total (gain) loss

      20,759   41,518       2,284,307   4,568,614 
     

 

  

 

 

 

(b)

Interest rate risk

Financial assets

Cash equivalents and short-termcash investments in local currency are substantially maintained in financial investment funds exclusively managed for the Company and its subsidiaries, and investments in private securities issued by prime financial institutions.

The interest rate risk linked to these assets arises from the possibility of decreases in these rates and consequent decrease in the return on these assets.

Oi S.A.Under Judicial ReorganizationDebtor-in-Possession and Subsidiaries

Notes to the Consolidated Financial Statements

(In thousands of Brazilian reais – R$, unless otherwise stated)

Financial liabilities

The Company and its subsidiaries have borrowings and financing subject to floating interest rates, based on the Long-term Interest Rate (TJLP), the CDI, or the Benchmark Rate in the case of real-denominated debt as at December 31, 2019. After the approval of the JRP, the Company does not have borrowings and financing subject to foreign currency-denominated floating interest rate.

As at December 31, 2019, approximately 47.5% (46.0% at December 31, 2018) of the incurred debt was subject to floating interest rates. The most material exposure of Company’s and its subsidiaries’ debt after is to CDI. Therefore, a continued increase in this interest rate would have an adverse impact on future interest payments.

These assets and liabilities are presented in the balance sheet as follows:

 

  2017   2016   2019   2018 
  Carrying
amount
   Fair value   Carrying
amount
   Fair value   Carrying
amount
   Market
value
   Carrying
amount
   Market
value
 

Financial assets

                

Cash equivalents

   6,583,877    6,583,877    7,290,561    7,290,561    1,504,986    1,504,986    3,943,324    3,943,324 

Short-term investments

   135,624    135,624    286,005    286,005 

Cash investments

   217,792    217,792    238,962    238,962 

Financial liabilities

        

Borrowings and financing (Note 20)

   8,705,458    8,705,458    7,633,140    7,633,140 

Interest rate fluctuation risk sensitivity analysis

The Company is exposed to interest rate risk on its cash and cash equivalents and its indebtedness. The interest rate risk on the indebtedness is from the portion of the indebtedness having a variable interest rate. Changes in the interest rates could impact the amount of interest that the Company is required to pay or receive.

Management believes that the most material risk related to interest rate fluctuations arises from its liabilities pegged to the CDI and TJLP. This risk is associated to an increase in those rates. The TJLP rate remained stable at 7.0% p.a. from April 1, 2017 to December 31, 2017. Beginning January 1, 2018, the TJLP was being successively reduced: 6.75% per year up to March 2018, 6.6% per year from April to June 2018, and 6.56% from July to September 2018. In turn, from October to December 2018 this rate was increased to 6.98% per year, it was increased to 7.03%, from January to March 2019, to 7.03%, and reduced again from April to June to 6.26%, from July to September to 5.95%, and from October to December to 5.57%. At the end of the quarter the National Monetary Council decided to reduce this rate again to 5.09% per year, effective for January-March 2020.

Management estimated the fluctuation scenarios of the rates CDI and TJLP as at December 31, 2019. The rates used for the probable scenario were the rates prevailing at the end of the reporting year.

These rates have been stressed by 25% and 50%, and used as benchmark for the possible and remote scenarios.

2019

Interest rate scenarios

Probable scenario

  

Possible scenario

  

Remote scenario

CDI

  

TJLP

  

CDI

  

TJLP

  

CDI

  

TJLP

4.59%

  5.57%  5.74%  6.96%  6.89%  8.36%

Such sensitivity analysis considers payment outflows in future dates. Thus, the aggregate of the amounts for each scenario is not equivalent to the fair values, or even the fair values of these liabilities.

Oi S.A.Under Judicial ReorganizationDebtor-in-Possession and Subsidiaries

Notes to the Consolidated Financial Statements

(In thousands of Brazilian reais – R$, unless otherwise stated)

The impacts of exposure to interest rates, in the sensitivity scenarios estimated by the Company, are shown in the table below:

    2019 

Description

  Individual risk   Probable scenario   Possible scenario   Remote scenario 

Debt pegged to CDI

   CDI increase    4,601,044    5,330,277    6,583,653 

Debt pegged to TJLP

   TJLP increase    3,221,576    4,232,356    4,972,246 

Total assets/liabilities pegged to the interest rate

     7,822,620    9,562,633    11,555,899 

Total (gain) loss

       1,740,013    3,733,279 

 

3.4.2.3.2.2.

Credit risk

The concentration of credit risk associated to trade receivables is immaterial due to the diversification of the portfolio. Doubtful receivables are adequately covered by an allowance for doubtful accounts.

Transactions with financial institutions (cash investments and borrowings and financing) are made with prime entities, avoiding the concentration risk. The credit risk of financial investments is assessed by setting caps for investment in the counterparts, taking into consideration the ratings released by the main international risk rating agencies for each one of such counterparts. AtAs at December 31, 2017, 2016 and 2015,2019, approximately 95.8%, 95.8% and 99.2%80.92% of the consolidated short termcash investments were made with counterparties with an AAA, AA, A, and sovereign risk rating.

The Company has credit risks related to dividends receivable associated to the investment in Unitel (Note 25).

3.4.3.3.2.3.

Liquidity risk

The liquidity risk also arises from the possibility of the Company being unable to discharge its liabilities on maturity dates and obtain cash due to market liquidity restrictions. Management uses its resources mainly to fund capital expenditures incurred on the expansion and upgrading of the network, invest in new businesses.

The Company’s management monitors the continual forecasts of the liquidity requirements to ensure that the company has sufficient cash to meet its operating needs and fund capital expenditure to modernize and expand its network.

In lightAt the beginning of 2019, Oi completed the capital increase provided for in the JRP. With this increase, the Company received R$4.0 billion, which were allocated to the incremental CAPEX Plan, directed to the expansion of the current judicial reorganization scenario,mobile and fixed infrastructure, while focused primarily on the fiber optics project. In addition to the capital increase, to finance the incremental CAPEX associated to the Strategic Plan, the Company plans to divest unessential and release cash throughnon-operating event such as, referredfor example, tax credits. Added to this debt is the issue of up to R$2.5 billion in Note 1,simple, nonconvertible debentures by Oi Móvel, a prepetition financing line, in the form of DIP Financing, in line with the provisions of Clause 5.3 of the Company’s obligations relatedPRJ.

Capital management

The Company seeks to manage its equity structure according to best market practices.

The objective of the Company’s capital management strategy is to ensure that liquidity levels and financial leverage allow the sustained growth of the Group, the compliance with the strategic investment plan, and generation of returns to our shareholders.

We may change our capital structure, according to existing economic and financial conditions, to optimize our financial leverage and debt management.

The indicators used to measure capital structure management are: gross debt to accumulated twelve-month EBITDA (earnings before interest (financial income and expenses), taxes, depreciation, and amortization), and the interest coverage ratio, as shown below:

Gossdebt-to-EBITDA

between 2x and 4.0x

Interest coverage ratio (*)

higher than 1.75

(*)

Measure the Company’s capacity to cover its future interest obligations.

Oi S.A.Under Judicial ReorganizationDebtor-in-Possession and Subsidiaries

Notes to the contractual maturitiesConsolidated Financial Statements

(In thousands of Brazilian reais – R$, unless otherwise stated)

3.2.4.

Risk of accelerated maturity of borrowings and financing

Any default event in some debt instruments of the Company and its subsidiaries might result in accelerated maturity of other borrowings and financing.Currently, the Company does not anticipate any risk of default on any of its regular cash obligations.

The risk of accelerated maturity arising from noncompliance of financial liabilities, includingcovenants associated to the paymentsdebt was mitigated through a waiver that prevents acceleration due to failure to comply with certain covenants in first quarter of interest2020. For further detail, see Note 20, in borrowings, financing and debentures, were negotiated with creditors and will be repaid under the terms of the JRP.section ‘Covenants’.

 

4.

NET OPERATING REVENUE

 

  2017   2016   2015   2019 2018 2017 

Gross operating revenue (*)

   36,338,432    45,327,110    44,519,320 

Gross operating revenue

   27,218,787   30,426,548   36,338,432 

Deductions from gross revenue

   (12,548,778   (19,330,687   (17,165,555   (7,082,604  (8,366,534  (12,548,778

Taxes

   (7,707,961   (7,760,930   (8,148,655   (5,641,876 (6,725,356 (7,707,961

Discounts and other deductions (*)

   (4,840,817   (11,569,757   (9,016,900
  

 

   

 

   

 

 

Other deductions

   (1,440,728 (1,641,178 (4,840,817

Net operating revenue

   23,789,654    25,996,423    27,353,765    20,136,183   22,060,014   23,789,654 
  

 

   

 

   

 

 

 

(*)5.

The Company simplified the breakdown of its bills sent to its customers. The changes in billing do not impact the taxes levied on sales and/or services or the net revenue.REVENUE AND EXPENSES BY NATURE

5.       OPERATING EXPENSES

 

  2017   2016   2015
restated
   December 31,
2019
 December 31,
2018
 December 31,
2017
 

Operating expenses by nature

          

Third-party services

   (6,221,058   (6,399,191   (6,317,233   (6,030,542 (5,924,556 (6,221,058

Depreciation and amortization

   (5,881,302   (6,310,619   (6,195,039   (6,873,945 (5,811,123 (5,109,292

Rentals and Insurance(i)

   (4,162,659   (4,329,546   (3,599,830   (2,575,862 (4,200,212 (4,162,659

Personnel

   (2,791,331   (2,852,224   (2,719,530   (2,528,823 (2,594,464 (2,791,331

Network maintenance service

   (1,251,511   (1,540,320   (1,901,569   (1,014,432 (1,104,015 (1,251,511

Interconnection

   (778,083   (1,173,475   (1,808,845   (487,413 (658,068 (778,083

Provision for contingencies

   (143,517   (1,056,410   (1,837,714   (216,438 (202,268 (469,440

Provision for bad debt

   (691,807   (643,287   (721,175

Expected credit losses

   (489,396 (697,324 (691,807

Advertising and marketing

   (413,580   (448,990   (405,626   (497,278 (382,091 (413,580

Handset and other costs

   (223,335   (284,119   (284,637   (170,860 (196,347 (223,335

Impairment losses (i)

   (46,534   (225,512   (590,641

Impairment gain (loss) (ii)

   (2,111,022 (291,758 4,747,141 

Taxes and other expenses

   (345,132   (559,162   (1,013,057   (110,568 (249,688 (542,832

Other operating income (expenses), net (ii)

   (1,234,477   (226,890   218,504 
  

 

   

 

   

 

 
   (24,184,326   (26,049,745   (27,176,392
  

 

   

 

   

 

 

Other operating income (expenses), net (iii)

   (6,974 (5,016,358 (8,242,895

Total operating expenses

   (23,113,553  (27,328,272  (26,150,682

Operating expenses by function

          

Cost of sales and/or services

   (15,676,216   (16,741,791   (16,250,083   (15,314,814 (16,179,100 (15,668,653

Selling expenses

   (4,399,936   (4,383,163   (4,719,811   (3,547,684 (3,853,002 (4,102,556

General and administrative expenses

   (3,064,252   (3,687,706   (3,912,178   (2,782,300 (2,738,718 (3,136,808

Other operating income

   1,985,101    1,756,100    373,975    4,527,710  2,204,134  1,985,101 

Other operating expenses

   (3,028,590   (2,988,067   (2,646,412   (5,996,465 (6,761,586 (5,227,766

Equity pick up

   (433   (5,118   (21,883
  

 

   

 

   

 

 

Total operating expenses

   (24,184,326   (26,049,745   (27,176,392
  

 

   

 

   

 

 

Total operating expenses by function

   (23,113,553 (27,328,272 (26,150,682

 

(i)

The semiannual comparison was impacted by the adoption of IFRS 16—Leases beginning January 1, 2019 (Note 2(d)).

(ii)

As at December 31, 2017 and 2016,required by IAS 36, the Company conducted the annualconducts annually an impairment test of its assets with finite useful lives and recognized arecognizes an impairment loss on goodwill related to Africa (Note 25) which is being reported as heldthe expected future profitability of such assets. The Company took into consideration in its assumptions for sale, in amounting R$46,534 and R$225,512, respectively. As at December 31, 2015, the Company conducted the annual2019 impairment test, among other aspects, the Strategic Plan disclosed in July 2019. The plan rests on transformation actions, focused on improving operational and recognized a lossfinancial performance (see Note 17).

(iii)

In 2019, refers primarily to: (a) the recognition of other income from PIS and COFINS credits arising on goodwillthe deduction of ICMS from PIS and COFINS tax base, as well as the recovery of unduly paid amounts on that tax base, as ruled in the final and unappealable court decision issued in March and September 2019, amounting to R$501,4651,517,919 (Note 11) and (b) the recognition of expenses on the provision related to goodwill and trademarksan onerous contract for the Telecommunication services in Brazil duesupply of satellite capacity, amounting to a significant changeR$1,230,820 (Note 25), and (c) recognition of expenses related to the derecognition arising from the reconciliation of prior periods’ tax credits and incentives, which are not expected to be realized, amounting to R$167,395. In 2018 refers basically to: (a) expenses on the provision related to the recognition of the onerous contract for the provision of submarine cable capacity, amounting to R$4,883,620; and (b) recognition of income from the reversal of the provision for the contingency, amounting to R$109,242, arising from the reprocessing of the provision estimation model taking into account the new profile and history of discontinuation of lawsuits in the macroeconomic conditionscontext of the approval and ratification of the JRP. In 2017, R$6,482,485 refer main to the additional provision arising from the review of the calculations of the provision for contingencies related administrative proceedings and lawsuits involving ANATEL, talking into accounting the publication of the decision that grants the judicial reorganization in Brazil and R$89,176 relatedFebruary 5, 2018.

Oi S.A.Under Judicial ReorganizationDebtor-in-Possession and Subsidiaries

Notes to the Consolidated Financial Statements

(In thousands of Brazilian reais – R$, unless otherwise stated)

6.

FINANCIAL INCOME (EXPENSES)

   2019  2018  2017 

Financial income

    

Fair value adjustment (i)

   48,756   13,290,262   4,873,000 

Monetary correction and foreign exchange differences on the fair value adjustment

   334,269   1,398,594  

Gain on the restructuring of third-party borrowings (ii)

    11,054,800  

Interest on and monetary correction to other assets (iii)

   1,922,176   808,764   1,049,923 

Income from cash investments

   238,828   316,880   702,171 

Exchange differences on translating foreign cash investments

   (52,013  1,329   11,105 

Reversal of interest and other income (iv)

   170,447   4,079,832   500,260 

Total

   2,662,463   30,950,461   7,136,459 

Financial expenses and other charges

    

a)  Borrowing and financing costs

    

Recognition of fair value adjustment

   (910,491  (760,197 

Monetary correction to and exchange losses on third-party borrowings (v)

   (640,068  (2,493,618  (2,920,455

Interest on borrowings from third parties (vi)

   (1,295,545  1,299,094   (3,122,166

Interest on debentures (vi)

   (322,218  493,833   (472,173

Subtotal:

   (3,168,322  (1,460,888  (6,514,794

b)  Other charges

    

Interest on leases

   (948,973  

Gain (loss) on cash investments classified as held for sale

   (237,593  292,700   (267,008

Tax on transactions and bank fees

   (456,579  (870,488  (512,003

Interest on, monetary correction to, and foreign exchange differences on other liabilities (vii)

   (1,854,304  (1,251,215  (1,553,746

Monetary correction to (provisions)/reversals (viii)

   (1,620,378  (226,870  (674,668

Interest on taxes in installments—tax financing program

   (16,159  (28,079  (27,294

Derivative transactions

   55,025   

Other expenses (ix)

   (524,898  (796,755  (783,458

Subtotal:

   (5,603,859  (2,880,707  (3,818,177

Total

   (8,772,181  (4,341,595  (10,332,971

Financial income (expenses)

   (6,109,718  26,608,866   (3,196,512

(i)

In 2018, refers to Africa which is being reported as held for sale. Thethe recognition of the fair value of third-party borrowings and financing arising from the reporting unit was estimated usingimpacts of the expectedratification of the JRP. In 2017, refers to the adjustment to present value arising from the revision of the calculations of the provision for contingencies related to administrative proceedings and lawsuits involving ANATEL, taking into account the best estimate of future cash flows.outflows based on the payment methods prescribed in the JRP.

(ii)

In 20172018, refers basically to the positive impact of the novation of the debt represented by the qualified Senior Notes, calculated pursuant to the JRP.

(iii)

In 2019, refers to the effects ofnon-recurring expensesaccounting recognition amounting R$2,100 million related to unrecoverablethe monetary correction to PIS and COFINS credits arising from the deduction of ICMS from the taxwrite-off base of other assetsPIS and otherCOFINS, as well as the recovery of unduly paid amounts as PIS and COFINS, under a final and unappealable court decision reached in March and September 2019, as described in Note 11.

(iv)

In 2018, represented mainly by the reversal of the interest expenses on debt included in the JRP, adjusted in the period prior to the ratification of the Plan amounting to R$1,1883,013 million (R$227and adjustment of trade payables and default payment to fair value amounting to R$877 million.

(v)

In 2018, includes R$555 million related to the modification gain associated to the novation of debts arising on the Senior Notes.

(vi)

In 2018, represented mainly by the reversal of interest on the debt included in 2016) duethe JRP amounting to reconcileR$3,115 million and interest expenses on novated debt and debentures totaling R$167 million.

(vii)

This line item includes interest related to the accounting balances aspresent value adjustment associated with the liabilities of onerous contracts and trade payables subject to the Judicial Reorganization.

(viii)

In 2019, includes the impact arising on the review of the provision estimate calculation methodology of the labor and civil contingencies, supported by the loss risk assessment made by the Company’s legal advisors. The Company recognized new provision for labor and civil contingencies, during 2019, related to the review of the provision estimate calculation methodology, and part of the process of JRP. In 2015 primarily includeamount was recognized in financial expenses due to monetary corrections in compliance with the reversal of a civil contingency amounting to R$325,709 arising from the revision of the calculation methodologyLaw applicable for Labor and R$47,756 in costs relating to terminations of employment contracts in this period.Civil proceedings.

(ix)

Represented mainly by financial banking fees and commissions.

6.       FINANCIAL INCOME (EXPENSES)Oi S.A.Under Judicial ReorganizationDebtor-in-Possession and Subsidiaries

Notes to the Consolidated Financial Statements

(In thousands of Brazilian reais – R$, unless otherwise stated)

 

   2017   2016   2015
Restated
 

Financial income

      

Exchange differences on translating foreign short-term investments (trading)

     (135,226   3,349,783 

Interest on other assets

   1,049,923    615,085    740,417 

Income from short-term investments

     112,394    235,042 

Interest on related parties loans

       29,057 

Other income (i)

   500,260    578,452    1,010,235 
  

 

 

   

 

 

   

 

 

 

Total

   1,550,183    1,170,705    5,364,534 
  

 

 

   

 

 

   

 

 

 

Financial expenses and other charges

      

a) Borrowing and financing costs (ii)

      

Inflation and exchange losses on third-party borrowings

     4,580,177    (10,908,438

Interest on borrowings payable to third parties

     (2,177,976   (4,050,438

Derivatives

     (5,147,958   5,797,102 
    

 

 

   

 

 

 

Subtotal:

     (2,745,757   (9,161,774
    

 

 

   

 

 

 

b) Other charges

      

Loss on available for sale financial assets (i)

   (267,008   (1,090,295   (447,737

Interest on other liabilities

   (1,641,278   (598,301   (833,276

Tax on transactions and bank fees

   (512,003   (679,294   (712,799

Inflation adjustment to provisions for contingencies

   (264,511   (238,428   (362,778

Interest on taxes in installments—tax financing program

   (27,294   (19,869   (93,784

Other expenses (iii)

   (450,147   (174,070   (476,875
  

 

 

   

 

 

   

 

 

 

Subtotal:

   (3,162,241   (2,800,257   (2,927,249
  

 

 

   

 

 

   

 

 

 

Total

   (3,162,241   (5,546,014   (12,089,023
  

 

 

   

 

 

   

 

 

 

Financial expenses, net

   (1,612,058   (4,375,309   (6,724,489
  

 

 

   

 

 

   

 

 

 

7.

INCOME TAX AND SOCIAL CONTRIBUTION

Income taxes encompass the income tax and the social contribution. The income tax rate is 25% and the social contribution rate is 9%, generating aggregate nominal tax rate of 34%.

The provision for income tax and social contribution is broken down as follows:

   2019  2018   2017 

Income tax and social contribution

     

Current taxes

   (77,060  115,706    (906,080

Deferred taxes (Note 10)

   69,041   3,159,241    (192,542

Total

   (8,019  3,274,947    (1,098,622

   2019  2018  2017 

Pre-tax profit (loss)

   (9,087,088  21,340,608   (5,557,540

Income tax and social contribution

    

Income tax and social contribution on taxed income

   3,089,610   (7,255,807  1,889,564 

Equity in investees

   (1,759  (4,587  (147

Tax incentives (basically, operating profit) (i)

   1,263   3,068   14,008 

Permanent deductions(add-backs) (ii)

   (312,512  13,285,260   148,424 

Reversal of (Allowance for) impairment losses on deferred tax assets (iii)

   (2,474,232  (2,757,044  (2,717,564

Tax effects of deferred tax assets of foreign subsidiaries (iv)

   (310,389  4,057   (432,907

Income tax and social contribution effect on profit or loss

   (8,019  3,274,947   (1,098,622

 

(i)

In 2017, refersRefers basically to the exploration profit recognized in the profit or loss of R$129 million / US$39 million (R$789 million / US$242 million in 2016 and R$732 million / US$ 188 million in 2015) resulting from the revision of the recoverable amount of dividends receivable from Unitel and the fair value of the cash investment in Unitel and exchange losses relatedsubsidiary Oi Móvel pursuant to the depreciation of the Kwanza against the US dollar and the Brazilian real.Law 11638/2007.

(ii)

Contractual interest and foreign currency fluctuation that would have accrued absentIn 2019, the judicial reorganization R$3,340 milliontax effects from permanentadd-backs are represented mainly by the recognition of the fair value adjustment to the restructured liabilities included in 2017 and R$1,682 millionthe JRP. In 2018 the main tax effects from permanent deductions arising from the recognition of the restructuring of the liabilities included in 2016 and R$2,593 million in 2017 and R$2,920 million in 2016, respectively.the JRP.

(iii)

Represented mainly by financial fees and commissions.Refers to the reversal (recognition) of the allowance for the realizable value (impairment) of deferred tax assets (Note 10).

(iv)

Refers to the effects of unrecognized deferred tax assets held by foreign subsidiaries that do not have a history of profitability and/or an expectation to generate taxable income.

7.       CASH, CASH EQUIVALENTS AND SHORT-TERM INVESTMENTSOi S.A.Under Judicial ReorganizationDebtor-in-Possession and Subsidiaries

Short-termNotes to the Consolidated Financial Statements

(In thousands of Brazilian reais – R$, unless otherwise stated)

8.

CASH, CASH EQUIVALENTS AND SHORT-TERM INVESTMENTS

Cash investments made by the Company and its subsidiaries forin the years ended December 31, 20172019 and 2016, are classified as trading securities and2018 are measured at their fair values.

 

(a)

Cash and cash equivalents

 

  2017   2016   2019   2018 

Cash

   277,500    270,310 

Cash and banks

   575,863    287,491 

Cash equivalents

   6,585,184    7,292,941    1,506,082    4,097,838 
  

 

   

 

 

Total

   6,862,684    7,563,251    2,081,945    4,385,329 
  

 

   

 

 

 

  2017   2016   2019   2018 

Repurchase agreements(i)

   1,192,708    2,742,731 

Certificated of Bank Deposit (CDB)

   173,854    301,632 

Private securities(ii)

   134,818    895,073 

Time deposits

   6,225,547    5,859,969    1,096    154,514 

Bank certificates of deposit (CDBs)

   348,318    1,319,321 

Repurchase agreements

   1,307    1,586 

Other

   10,012    112,065    3,606    3,888 
  

 

   

 

 

Cash equivalents

   6,585,184    7,292,941    1,506,082    4,097,838 
  

 

   

 

 

 

(b)

Short-term and long-term investments

 

  2017   2016   2019   2018 

Private securities

   114,839    169,473 

Private securities(iii)

   196,203    213,653 

Government securities

   21,447    116,532    21,589    25,309 
  

 

   

 

 

Total

   136,286    286,005    217,792    238,962 
  

 

   

 

 

Current

   21,447    116,532    183,850    201,975 

Non-current

   114,839    169,473    33,942    36,987 

(i)

Represented mainly by exclusive investment funds composed by Government Securities with yield pegged to the SELIC rate. The portfolio is preferably allocated to highly liquid spot market instruments for all investments.

(ii)

Represented mainly by financial treasury bills from private banks with remuneration linked to CDI rate and immediate liquidity.

(iii)

Represented mainly by the investments with yield pegged to the SELIC and CDB rates.

The Company and its subsidiaries hold short-termcash investments in Brazil and abroad for the purpose of earning interest on cash, benchmarked to CDI in Brazil, LIBOR for the US dollar-denominated portion, and EURIBOR for the euro-denominated portion.

8.       TRADE ACCOUNTS RECEIVABLE, NET

Oi S.A.Under Judicial ReorganizationDebtor-in-Possession and Subsidiaries

Notes to the Consolidated Financial Statements

(In thousands of Brazilian reais – R$, unless otherwise stated)

 

   2017   2016 

Billed services

   7,478,145    6,932,915 

Unbilled services

   634,241    1,199,395 

Mobile handsets and accessories sold

   597,267    843,663 

Provision for bad debt

   (1,342,211   (1,084,895
  

 

 

   

 

 

 

Total

   7,367,442    7,891,078 
  

 

 

   

 

 

 

9.

ACCOUNTS RECEIVABLE

   2019  2018 

Billed services

   5,910,643   5,699,817 

Unbilled services

   842,726   984,062 

Handheld devices, accessories, and other assets

   354,928   619,821 

Subtotal

   7,108,297   7,303,700 

Expected losses on trade receivables

   (773,771  (787,145

Total

   6,334,526   6,516,555 

The aging list of trade receivables is as follows:

 

  2017   2016   2019   2018 

Current

   6,096,205    6,464,895    5,118,874    5,167,408 

Past-due up to 60 days

   919,421    1,090,901    527,459    672,673 

Past-due from 61 to 90 days

   144,818    176,730    104,694    131,798 

Past-due from 91 to 120 days

   130,633    136,134    99,299    132,562 

Past-due from 121 to 150 days

   128,175    129,842    83,083    104,628 

Over 150 dayspast-due

   1,290,401    977,471    1,174,888    1,094,631 
  

 

   

 

 

Total

   8,709,653    8,975,973    7,108,297    7,303,700 
  

 

   

 

 

The movements in the allowance for doubtful accounts wereexpected credit losses on trade receivables are as follows:

 

Balance in 2015at January 1, 2018

   (1,104,375547,485

Provision for bad debtExpected losses on trade receivables

   (708,986843,681

Trade receivables written off as uncollectible

   728,466976,998 

Balance in 2016IFRS 9 adoption (*)

   (1,084,895372,977

Provision for bad debtBalance at December 31, 2018

   (777,106787,145

Expected losses on trade receivables

(488,269

Trade receivables written off as uncollectible

   519,790

501,643
 

Balance in 2017at December 31, 2019

   (1,342,211773,771

9.       INCOME TAXES

(a)

Tax rate reconciliation

Income taxes encompass the income tax and the social contribution in Brazil. The income tax rate is 25% and the social contribution rate is 9%, an aggregate nominal tax rate of 34%. Income tax expense attributable to income (loss) from continuing operations was an income tax benefit of R$350,987 for the year ended December 31, 2017, and an income tax expenses of R$2,245,113 and R$3,379,928 for the years ended December 31, 2016 and 2015, respectively.

Total income taxes for the years ended December 31, 2017, 2016 and 2015 were allocated as follows:

   2017   2016   2015
restated
 

Income (loss) from continuing operations

   350,987    (2,245,113   (3,379,928

Loss from discontinued operations

     —      (327,115
  

 

 

   

 

 

   

 

 

 

Total income tax (expense) benefit recognized in earnings

   350,987    (2,245,113   (3,707,043
  

 

 

   

 

 

   

 

 

 

Income tax (expense) recognized in other comprehensive income

   32,157      (194,020

Income tax (expense) benefit attributable to income from continuing operations consists of:

   2017   2016   2015
restated
 

Income tax and social contribution

      

Current tax (expense)

   (906,080   (712,814   (781,576

Deferred tax (expense) benefit

   1,257,067    (1,532,299   (2,598,352
  

 

 

   

 

 

   

 

 

 

Total

   350,987    (2,245,113   (3,379,928
  

 

 

   

 

 

   

 

 

 

The tax rate reconciliation from continuing operation consists of the following:

   2017   2016   2015 

Income (loss) before taxes (i)

   (4,378,648   (13,434,628   (6,547,115

Income tax and social contribution

      

Income tax and social contribution at statutory rate (34%)

   1,488,740    4,567,774    2,226,019 

Valuation allowance (ii)

   (1,134,511   (4,048,859   (5,170,681

Effect of foreign tax rate differential (iii)

   (23,063   (12,574   (106,388

Tax effects of nondeductible expenses (iv)

   (92,831   (2,892,381   (268,989

Tax effects oftax-exempt income (iv)

   373,321    121,546    114,052 

Tax incentives (basically, operating income) (v)

   14,007    21,121    7,332 

Tax amnesty program (vi)

   (274,529   —      (165,676

Other

   (147   (1,740   (15,597
  

 

 

   

 

 

   

 

 

 

Income tax and social contribution effect on profit or loss

   350,987    (2,245,113   (3,379,928
  

 

 

   

 

 

   

 

 

 

(i)

At December 31, 2017, 2016 and 2015 loss before income taxes and income tax (expense) benefit for continuing operations is as follows:

   2017 
   Brazil   Foreign
operations
  Total 

Loss before income taxes

   (3,115,832   (1,262,816  (4,378,648

Income tax benefit

   311,895    39,092   350,987 

Current tax (expense)

   (893,031   (13,049  (906,080

Deferred tax (expense) benefit

   1,204,926    52,141(*)   1,257,067 

 

(*)

The amount of R$52,141 is related to the Tax effectImpact of the entities classifiedfirst-time recognition, at January 1, 2018, of IFRS 9 as held-for-sale.a contra entry to Accumulated losses in Shareholders’ equity.

   2016 
   Brazil   Foreign
operations
   Total 

Loss before income taxes

   (12,402,406   (1,032,222   (13,434,628

Income tax (expense)

   (2,054,234   (190,879   (2,245,113

Current tax (expense)

   (521,773   (191,041   (712,814

Deferred tax (expense) benefit

   (1,532,461   162    (1,532,299
   2015 
   Brazil   Foreign
operations
   Total 

Loss before income taxes

   (5,650,150   (896,965   (6,547,115

Income tax (expense)

   (3,191,187   (188,741   (3,379,928

Current tax (expense)

   (589,090   (192,486   (781,576

Deferred tax (expense) benefit

   (2,602,097   3,745    (2,598,352

 

(ii)

Refers to the increase in the valuation allowance related to the deferred tax assets in 2017, 2016, and 2015.

(iii)

Refers to the effects of the difference between the applicable tax rate in Brazil and the tax rates applicable to other Group companies located abroad.

(iv)

The main effects of nondeductible expenses refers to: (1) the effects of the adjustments of debt obligations due to the filing of the Bankruptcy Petitions and based on the Plan of R$26 million (R$1.860 million in 2016); (2) the impairment of Unitelavailable-for-sale investment which is not tax deductible in the amount of R$90 million (R$371 million in 2016 and R$152 million in 2015) (Note 24), and (3) the impairment of goodwill and trademarks for the Telecommunication services in Brazil and impairment of goodwill related to África, which is not tax deductible in the amount of R$16 million (R$77 million in 2016 and R$91 million in 2015).

(v)

These tax incentives correspond mainly to a 75% reduction in the current tax due on operating income obtained as a result of telecommunication services rendered in certain northern and northeast regions of Brazil, where the Company holds facilities for the purpose of rendering those services. This tax benefit is usually granted for a 10 year period, limited up to January 1, 2024.

(vi)

Refers to a tax position taken in prior periods which were assessed by the taxing authorities. Although the Company believed in prior periods that these positions wouldmore-likely-than-not of being sustained, it was decided to adhere to PRORELIT and avoid substantial costs to keep on going discussions with government. PRORELIT program allowed taxpayers to settle federal tax debts accrued prior to June 30th, 2015, excluding tax debts that are subject to tax installment payments.

In order to enroll, tax payers were requested to resign their litigation rights with respectOi S.A.Under Judicial ReorganizationDebtor-in-Possession and Subsidiaries

Notes to the settled debt amount and pay at least 30%Consolidated Financial Statements

(In thousands of their outstanding consolidated tax debt accrued through June 30th, 2015 in cash. The remaining 70% of the debt would be settled with tax loss carryforwards. Apart from the initial 30% down payment, no guarantees or collateral is needed.

The Company has submitted its application for PRORELIT to settle several tax debts. Nevertheless, tax authorities have a five years term to ratify the amounts of tax loss carryforwards utilized by taxpayers.

A reconciliation of the beginning and ending amount of total unrecognized tax benefits for the year ended December 31, 2015 as follows:Brazilian reais – R$, unless otherwise stated)

 

   2017   2015 

Balance, beginning of year

   —      84,650 

Increase related to prior year tax position

   274,529    165,676 

Settlements

   (274,529   (250,326

Balance, end of year

    

In 2017 the Company recognized in current tax the tax debts included in the Tax Compliance Program (PRT) and in the Special Tax Compliance Program (PERT).

 

(b)10.

Significant components of current and deferred taxesRECOVERABLE INCOME TAX AND DEFERRED TAXES ASSETS

 

   ASSETS 
  2017   2016 

Current recoverable taxes

    

Recoverable income tax (IRPJ) (i)

   565,725    390,809 

Recoverable social contribution (CSLL) (i)

   135,348    168,133 

IRRF/CSLL—withholding income taxes (ii)

   422,437    983,227 
  

 

 

   

 

 

 

Total current

   1,123,510    1,542,169 
  

 

 

   

 

 

 
   2017   2016 

Deferred taxes assets

    

Other temporary differences (iii)

   8,854,946    8,849,961 

Tax loss carryforwards (iv)

   5,752,241    4,956,994 
  

 

 

   

 

 

 

Total deferred taxes assets

   14,607,187    13,806,955 
  

 

 

   

 

 

 

Other intangibles

   (2,428,128   (2,707,265

Pension plan assets

   (333,899   (316,060

Other temporary diferences (v)

   (1,073,293   (1,324,904
  

 

 

   

 

 

 

Total deferred tax liabilities

   (3,835,320   (4,348,229
  

 

 

   

 

 

 

Valuation allowance (iii)

   (11,269,242   (10,134,731
  

 

 

   

 

 

 

Total deferred taxes, net

   (497,375   (676,005
  

 

 

   

 

 

 
   ASSETS 
  2019   2018 

Current recoverable taxes

    

Recoverable income tax (IRPJ) (i)

   209,513    287,472 

Recoverable social contribution (CSLL) (i)

   81,215    91,996 

IRRF/CSLL—withholding income taxes (ii)

   251,998    241,778 

Total current

   542,726    621,246 

Deferred recoverable taxes

    

Income tax and social contribution on temporary differences1

   99,175    23,050 

Totalnon-current

   99,175    23,050 

   LIABILITIES 
  2019   2018 

Current taxes payable

    

Income tax payable

   54,358    21,628 

Social contribution payable

   12,296    5,398 

Total current

   66,654    27,026 

See movements table below

(i)

Refer mainly to prepaid income tax and social contribution that will be offset against federal taxes payable in the future.

(ii)

Refer to withholding income tax (IRRF) credits on cash investments, derivatives, intragroup loans, government entities, and other amounts that are used as deductions from income tax payable for the years, and social contribution withheld at source on services provided to government agencies.

(iii)

For the year ended December 31, 2017, total valuation allowance increased from R$10,134,731 (6,239,713 in 2015) to R$11,269,242, reflecting a net change in the valuation allowance totaling R$1,134,511 recognized for the companies that, as of December 31, 2017, do not expect to generate sufficient future taxable profits, based on consistent assumptions and timing used in the analysis of the potential impairment of long-lived assets and goodwill, against which tax assets could be offset. Most of deferred tax assets have been reduced by a valuation allowance to the amount supported by reversing taxable temporary difference. The deferred tax assets not offset by valuation allowance are dependent upon the generation of future pretax income in certaintax-paying components in Brazil that have a history of profitability and an expectation of continued profitability. Management believes it is more likely than not that the results of future operations will generate sufficient taxable income to realize the deferred tax assets that are not subject to the valuation allowance. However, deferred income tax assets can be reduced in the near term if estimates of future taxable income during the carryforward period are reduced.

(iv)

The tax loss carryfowards of approximately R$16,918,355 corresponding to R$5,752,241 million of deferred tax assets, do not expire, and may be carried forward indefinitely. The Company can offset their tax loss carryforwards against taxable income up to a limit of 30% per year, pursuant to the prevailing tax law.

(v)

Refer mainly the tax effects of foreign exchange liabilities, inflation adjustments of judicial deposits and tax incentives.

Oi S.A.Under Judicial ReorganizationDebtor-in-Possession and Subsidiaries

Notes to the Consolidated Financial Statements

(In thousands of Brazilian reais – R$, unless otherwise stated)

Movements in deferred income tax assets and liabilities

The table below do not consider the rollforward of the deferred tax asset from held-for-sale companies:social contribution

 

   Balance at
2016
  Recognized in
continuing
operations
  Other
comprehensive
income
   Add-backs/
Offsets (*)
  Balance at
2017
 

Deferred tax assets arising on:

       

Temporary differences

       

Provision for contingencies

   3,827,131   408,666      4,235,797 

Allowance for doubtful accounts

   654,624   38,691      693,315 

Profit sharing

   22,304   79,689      101,993 

Foreign exchange differences

   1,062,308   —        1,062,308 

Other temporary differences

   2,037,477   (383,604     1,653,873 

License

   1,246,117   (138,457     1,107,660 

Tax loss carryforwards

       

Tax loss carryforwards

   4,956,994   1,853,701     (1,058,454  5,752,241 
  

 

 

  

 

 

  

 

 

   

 

 

  

 

 

 

Total deferred taxes assets

   13,806,955   1,858,686   —      (1,058,454  14,607,187 
  

 

 

  

 

 

  

 

 

   

 

 

  

 

 

 

Other intangibles

   (2,707,265  279,137      (2,428,128

Pension plan assets

   (316,060  (49,996  32,157     (333,899

Other temporary differences

   (1,324,904  251,611      (1,073,293
  

 

 

  

 

 

  

 

 

    

 

 

 

Total deferred tax liabilities

   (4,348,229  480,752   32,157     (3,835,320
  

 

 

  

 

 

  

 

 

    

 

 

 

Valuation allowance

   (10,134,731  (1,134,511  —       (11,269,242
  

 

 

  

 

 

  

 

 

   

 

 

  

 

 

 

Total net deferred tax

   (676,005  1,204,927   32,157    (1,058,454  (497,375
  

 

 

  

 

 

  

 

 

   

 

 

  

 

 

 
   Balance at
December 31, 2018
  Recognized
in deferred
tax benefit/
expenses
  Recognized
directly in
equity
  Add-backs/
Offsets
   Balance at
December 31, 2019
 

Deferred tax assets arising on:

       

Temporary differences

       

Provisions

   1,244,246   (68,999     1,175,247 

Provisions for suspended taxes

   29,555   134,999      164,554 

Provisions for pension funds and impacts of (IAS 19 R)

   (14,095  (3,341  3,331     (14,105

Expected losses on trade receivables

   478,827   (46,407     432,420 

Profit sharing

   94,504   (13,185     81,319 

Foreign exchange differences

   1,403,193   333,740      1,736,933 

Merged goodwill (i)

   1,690,508   (278,759     1,411,749 

Other temporary add-backs and deductions

   177,085   773,610   2,557     953,252 

Onerous obligation

   1,527,924   449,900      1,977,824 

Deferred taxes on temporary differences

   6,631,747   1,281,558   5,888     7,919,193 

CSLL tax loss carryforwards

   13,703,529   1,033,425   25,095   38    14,762,087 

Total deferred tax assets

   20,335,276   2,314,983   30,983   38    22,681,280 

Deferred tax liabilities

       

Temporary differences and income tax and social contribution of goodwill (ii)

   (2,532,682  235,338      (2,297,344

Allowance for impairment loss (iii)

   (17,779,544  (2,474,234  (30,983    (20,284,761

Total deferred tax assets (liabilities)

   23,050   76,087(*)    38    99,175 

 

(*)

This year offsets relatesThe expenses on deferred taxes disclosed in Note 6 include R$7,046 in deferred taxes of foreign operations classified asheld-for-sale assets.

(i)

Refer to: (i) deferred income tax and social contribution assets calculated as tax benefit originating from the goodwill paid on acquisition of the Company and recognized by the merged companies in the course of 2009. The realization of the tax credit arises from the amortization of the goodwill balance based on the STFC license and in the appreciation of property, plant and equipment, the utilization of which is estimated to occur through 2025, and (ii) deferred income tax and social contribution assets originating from the goodwill paid on the acquisition of interests in the Company in 2008-2011, recognized by the companies merged with and into Telemar Participações S.A. (“TmarPart”) and by TmarPart merged with and into the Company on September 1, 2015, which was based on the Company’s expected future profitability and the amortization of which is estimated to occur through 2025.

(ii)

Refers basically to the tax debts included ineffects on the Tax Compliance Program (PRT)appreciation of property, plant and inequipment and intangible assets, merged from TmarPart.

(iii)

The Company, based on the Special Tax Compliance Program (PERT), as it was possible to convert someschedule of expected generation of future taxable income, supported by a technical feasibility study and the comparison with the estimate of the annual realization amount of tax loss carryforwards into tax credits in order to offset part of the debts paid under the rules of such Programs, in the amount of R$1,035 millionasset and R$21 million, respectively (Note 17). R$208,642 refers to the utilization of tax loss carryforwards for Income Taxliability temporary differences, revised its deferred taxes recovery estimate and R$849,812 refers to utilization of tax loss carryforwards for non-income tax.identified and recognized an allowance at recoverable amount.

The stock of tax loss carryforwards in Brazil and foreign subsidiaries is approximately R$32,805,092 and R$14,433,424, and corresponds to R$11,153,731 and R$3,608,356 in deferred tax assets, respectively, which can be carried forward indefinitely and offset against taxes payable in the future.

Oi S.A.Under Judicial ReorganizationDebtor-in-Possession and Subsidiaries

Notes to the Consolidated Financial Statements

(In thousands of Brazilian reais – R$, unless otherwise stated)

11.

OTHER TAXES

 

   Balance at
2015
  Recognized in
continuing
operations
  Other
comprehensive
income
  Balance at 2016 

Deferred tax assets arising on:

     

Temporary differences

     

Provision for contingencies

   1,539,343   2,287,788    3,827,131 

Allowance for doubtful accounts

   658,870   (4,246   654,624 

Profit sharing

   64,243   (41,939   22,304 

Foreign exchange differences

   1,778,361   (716,053   1,062,308 

Hedge accounting

   207,608    (207,608  —   

Other temporary differences

   1,590,285   447,192    2,037,477 

License

   1,384,574   (138,457   1,246,117 
     

Tax loss carryforwards

     
     

Tax loss carryforwards

   4,134,378   822,616    4,956,994 
  

 

 

  

 

 

  

 

 

  

 

 

 

Total deferred taxes assets

   11,357,662   2,656,901   (207,608  13,806,955 
  

 

 

  

 

 

  

 

 

  

 

 

 

Other intangibles

   (3,047,832  340,567    (2,707,265

Pension plan assets

   (299,574  (70,253  53,767   (316,060

Other temporary differences

   (914,086  (410,818   (1,324,904
  

 

 

  

 

 

  

 

 

  

 

 

 

Total deferred tax liabilities

   (4,261,492  (140,504  53,767   (4,348,229
  

 

 

  

 

 

  

 

 

  

 

 

 

Valuation allowance

   (6,239,713  (4,048,859  153,841   (10,134,731
  

 

 

  

 

 

  

 

 

  

 

 

 

Total net deferred tax

   856,457   (1,532,462   (676,005
  

 

 

  

 

 

   

 

 

 

On June 20, 2016, the Company filed a request for judicial reorganization, which was granted by the RJ Judge on June 29, 2016 (Note 1—Judicial Reorganization). Even though there are no indications in this regard, this circumstance indicates the existence of significant uncertainty that may affect the Oi Companies’ ability to continue as going concern basis. Due to the aforementioned conditions and circumstances the Company adjusted its recognition criteria for deferred income tax for the year 2016.

10.     OTHER TAXES

   ASSETS 
  2019   2018 

Recoverable State VAT (ICMS) (i)

   1,301,684    1,240,353 

PIS and COFINS (ii)

   2,736,009    215,860 

Other

   47,257    63,015 

Total

   4,084,950    1,519,228 

Current

   1,089,391    803,252 

Non-current

   2,995,559    715,976 

 

   ASSETS 
  2017   2016 

Recoverable State VAT (ICMS) (i)

   1,411,538    1,351,048 

Taxes on revenue (PIS and COFINS)

   244,853    275,717 

Other

   52,754    90,307 
  

 

 

   

 

 

 

Total

   1,709,145    1,717,072 
  

 

 

   

 

 

 

Current

   1,081,587    978,247 

Non-current

   627,558    738,825 

  LIABILITIES   LIABILITIES 
  2017   2016  2019   2018 

State VAT (ICMS) (i)

   610,847    681,167    526,618    556,693 

ICMS Agreement No. 69/1998

   22,595    25,766 

Taxes on revenue (PIS and COFINS) (ii)

   184,472    853,747 

FUST/FUNTTEL/broadcasting fees

   963,259    934,914 

Other (iii)

   530,153    392,121 
  

 

   

 

 

ICMS Convention No. 69/1998

   220,467    34,113 

PIS and COFINS (iii)

   574,063    235,319 

FUST/FUNTTEL/broadcasting fees (iv)

   669,193    655,022 

Other (v)

   120,460    181,437 

Total

   2,311,325    2,887,715    2,110,801    1,662,584 
  

 

   

 

 

Current

   1,443,662    1,814,335    886,763    1,033,868 

Non-current

   867,664    1,073,380    1,224,038    628,716 

 

(i)

Recoverable ICMS arises mostly from prepaid taxes and credits claimed on purchases of property, plant and equipment, which can be offset against ICMS payable within 48 months, pursuant to Supplementary Law 102/2000. Further, pursuant to Rio de Janeiro State Laws 7298/2016 and 7019/2015, the

(ii)

The Company and its subsidiaries joinedfiled legal proceedings to claim the program under which State Government debts can be offset againstright to deduct ICMS from the PIS and COFINS tax payable bybases and the Company and its subsidiaries, as provided for by Articles 170 and170-Arecovery of past unduly paid amounts, within the National Tax Code and Article 190relevant statute of the Rio de Janeiro State Tax Code.limitations.

In 2019, the 1st and 2nd Region Federal Courts (Brasília and Rio de Janeiro) issued final and unappealable decisions favorable to the Company on two of the three main lawsuits of the Company relating to the discussion about thenon-levy of PIS and COFINS on ICMS.

These credits were cleared for offset by the Federal Revenue Service between May and October 2019 so that the Company has been using them to pay federal taxes due since June 2019. The total amount of the credit was approximately R$3 billion, added to the three lawsuits.

(ii)(iii)

Refers basically to the Social Integration Program Tax on Revenue (PIS) and Social Security Funding Tax on Revenue (COFINS) on revenue, financial income, and other income.

(iv)

The Company and its subsidiaries Telemar and Oi Móvel filed lawsuits to discuss the correct calculation of the contribution to the FUST and in the course of the lawsuits made escrow deposits to suspend its collection. These discussions are also being judged by higher courts and a possible transformation of the deposited amounts into definitive payments should not occur within two (2) years.

(v)

Consisting primarily of monetary corrections to suspended taxes and withholding tax on intragroup loans and interest on capital.

Oi S.A.Under Judicial ReorganizationDebtor-in-Possession and its subsidiary Oi Móvel filed lawsuits claiming the deduction of State VAT (ICMS) from the tax base of Revenue Taxes (PIS and COFINS) and, backed by a favorable appellate court decision on the claim’s merits, suspended the payment of the revenue tax amount relatedSubsidiaries

Notes to the state tax. During the period when the procedure was adopted, both companies recognized accounting

Consolidated Financial Statements

provisions(In thousands of the amounts under discussion, in both cases adjusted for inflation using the Central Bank’s policy rate (SELIC). The balances recognized as at December 31, 2016 referred to the unsettled PIS and COFINS amounts of December 2013-July 2014 and July 2015-February 2017 for the Company, and November 2008, December 2013-July 2014, and July 2016-February 2017 for Oi Móvel, the collection of which was fully suspended in light of the mentioned court decision.Brazilian reais – R$, unless otherwise stated)

In March 2017, the Federal Supreme Court (STF) declared theadd-back of ICMS to the tax base of PIS and COFINS unconstitutional. Based on this decision and the opinion of its legal counsel that likelihood of an unfavorable outcome in those lawsuits became remote as from the STF’s decision, the Company reversed the provisions for contingencies related to the deduction of ICMS from the PIS and COFINS tax base, recognized for the aforementioned periods, through the date said decision was issued. The provision reversal amounts is R$237 million and the recognized inflation adjustment amounts is R$45 million.

It is worth noting that the STF could understand that applying the modulation mechanism to this decision, which is used to determine the timing effects of an unconstitutionality decision, is necessary. Should the STF apply the modulation mechanism, limiting the decision’s scope in time, it could be necessary to reassess the risk of an unfavorable outcome in said lawsuits and, as a result, to recognize new provisions for these contingencies in the future. However, even in this case, according to the Company’s and its legal counsel’s assessment, the likelihood of using the modulation mechanism to force taxpayers to pay unsettled tax debts related to taxable events prior to the STF’s decision is remote.

12.

(iii) Consisting basically of withholding tax on intragroup loans and interest on capital.

11.     JUDICIAL DEPOSITS

In some situations the Company makes, as ordered by courts or even at its own discretion to provide guarantees, judicial deposits to ensure the continuity of ongoing lawsuits. These judicial deposits can be required for lawsuits with a likelihood of loss, as assessed by the Company based on the opinion of its legal counselors, as probable, possible, or remote. The Company recognizes in current assets the expected amount to be redeemed from judicial deposits or to offset judicial deposits against the provision for contingencies in the next fiscal year.

As set forth by relevant legislation, judicial deposits are adjusted for inflation.monetary correction.

 

  2017   2016   2019 2018 

Civil

   6,948,344    6,949,458    5,027,848  5,849,978 

Tax

   2,660,132    2,664,038    2,301,986  2,337,508 

Labor

   1,637,668    1,641,591    883,125  1,197,144 
  

 

   

 

 

Subtotal

   11,246,144    11,255,087 
  

 

   

 

 

Provision for losses (i)

   (1,933,034   (1,889,563
  

 

   

 

 

Subtotal:

   8,212,959  9,384,630 

Estimated loss (i)

   (47,112 (649,910

Total

   9,313,110    9,365,524    8,165,847  8,734,720 
  

 

   

 

 

Current

   1,023,348    977,550    1,514,464  1,715,934 

Non-current

   8,289,762    8,387,974    6,651,383  7,018,786 

 

(i)

As mentioned in Note 2, during 2017This amount represents the Company performed a reconciliationestimated loss of thebalances of judicial deposits, and as a resultwhich are in the process of that reconciliation with the Company recognized a write off in prior years and also recorded this provision for estimated losses for the judicial deposits that was estimated based on external information available (bank statements received from the depositaries and/or information obtained on the State Judicial Court’s website) and internal information available (internal systems).statements.

13.

PREPAID EXPENSES

   2019   2018 

Costs incurred on the performance of a contract (IFRS 15)

   1,016,337    912,538 

Advertising and publicity

   55,695    135,049 

Bank guarantee

   31,297    40,690 

Insurance

   25,807    48,865 

Contractual prepaid expenses

     47,771 

Other

   124,944    81,590 

Total

   1,254,080    1,266,503 

Current

   670,344    743,953 

Non-current

   583,736    522,550 

12.     INVESTMENTSOi S.A.Under Judicial ReorganizationDebtor-in-Possession and Subsidiaries

Notes to the Consolidated Financial Statements

(In thousands of Brazilian reais – R$, unless otherwise stated)

 

   2017   2016 

Joint venture

   42,346    45,464 

Investments in associates

   42,115    38,139 

Tax incentives, net of allowances for losses

   31,579    31,579 

Other investments

   20,470    20,470 
  

 

 

   

 

 

 

Total

   136,510    135,652 
  

 

 

   

 

 

 

14.

OTHER ASSETS

   2019   2018 

Advances to and amounts recoverable from suppliers

   767,900    621,376 

Amounts receivable from the sale of property, plant and equipment items

   302,947    305,155 

Amounts receivable

   53,406    202,834 

Advances to employees

   79,830    69,635 

Other

   85,739    131,532 

Total

   1,289,822    1,330,532 

Current

   852,155    1,079,670 

Non-current

   437,667    250,862 

15.

INVESTMENTS

   2019   2018 

Joint arrangements

   28,632    31,488 

Investments in associates

   48,578    44,124 

Tax incentives, net of allowances for losses

   31,876    31,876 

Other investments

   24,679    10,352 

Total

   133,765    117,840 

Summary of the movements in investment balances

 

Balance at 2015January 1, 2018

   154,890

136,510
 

Share of profitsresults of subsidiariesinvestees

   (5,11813,492

Associates’Share of subsidiaries’ and associates’ equity in investees

(2,270

Reclassification of equity in investees to held-for-sale assets

5,491

Other

(8,399

Balance at December 31, 2018

117,840

Share of results of investees

(5,174

Subsidiaries’ and associates’ share of other comprehensive income

   (8,5412,469) 

OtherReclassification of equity in investees to held-for-sale assets

   (5,579

Balance at 2016

135,652

Share of profits of subsidiaries

(433

Associates’ share of other comprehensive income

1,9493,514 

Other

   (658

15,116
 

Balance at 2017December 31, 2019

   136,510

133,765
 

13.     PROPERTY, PLANT AND EQUIPMENT

Oi S.A.Under Judicial ReorganizationDebtor-in-Possession and Subsidiaries

Notes to the Consolidated Financial Statements

(In thousands of Brazilian reais – R$, unless otherwise stated)

 

   Works in
progress
  Automatic
switching
equipment
  Transmission
and other
equipment (i)
  Infrastructure  Buildings  Other assets  Total 

Cost of PP&E (gross amount)

 

Balance at 2015

   1,656,581   19,887,701   54,387,097   26,453,239   4,287,337   5,669,999   112,341,953 
  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 

Additions

   4,071,230   82   382,529   99,796   19,058   34,353   4,607,048 

Write-offs

   (27,492  (528  (7,904  (131,314  (1,168  (5,866  (174,272

Other

   4,841   261   300   1,045   1,438   72,190   80,075 

Transfers

   (3,291,390  86,930   1,958,411   1,145,825   4,868   95,356   —   
  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 

Balance at 2016

   2,413,770   19,974,446   56,720,433   27,568,591   4,311,533   5,866,031   116,854,804 
  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 

Additions

   4,661,570   2,060   375,050   268,931   17,906   55,614   5,381,131 

Write-offs

   (93,922  (2,235  (19,656  (666,885  (821  (31,193  (814,712

Transfers

   (3,547,305  33,016   1,875,594   1,170,165   141,666   326,864   —   
  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 

Balance at 2017

   3,434,113   20,007,287   58,951,421   28,340,802   4,470,284   6,217,316   121,421,223 
  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 

Accumulated depreciation

        

Balance at 2015

    (17,886,743  (40,922,163  (20,598,165  (2,431,267  (4,685,795  (86,524,133
   

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 

Depreciation expenses

    (380,959  (2,400,603  (1,184,822  (116,566  (263,802  (4,346,752

Write-offs

     520   7,013   114,224   910   4,722   127,389 

Transfers

     (410  (8,702  3,844   (89  5,357  

Other

     (108  (163  (504  (626  (30,074  (31,475
    

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 

Balance at 2016

     (18,267,700  (43,324,619  (21,665,423  (2,547,638  (4,969,592  (90,774,972
    

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 

Depreciation expenses

     (338,003  (2,175,732  (1,158,457  (96,940  (396,589  (4,165,721

Write-offs

     1,158   18,610   558,879   817   23,458   602,922 

Transfers

     —     (473  (625  (84,895  85,995   2 
    

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 

Balance at 2017

     (18,604,545  (45,482,214  (22,265,626  (2,728,656  (5,256,728  (94,337,769
    

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 

Property, plant and equipment, net

         

Balance at 2015

   1,656,581    2,000,958   13,464,934   5,855,074   1,856,070   984,203   25,817,820 
  

 

 

   

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 

Balance at 2016

   2,413,770    1,706,746   13,395,814   5,903,168   1,763,895   896,439   26,079,832 
  

 

 

   

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 

Balance at 2017

   3,434,113    1,402,742   13,469,207   6,075,176   1,741,628   960,588   27,083,454 
  

 

 

   

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 

Annual depreciation rate (average)

     11  10  8  8  12 

 

(i)16.

PROPERTY, PLANT AND EQUIPMENT

   Works in
progress
  Automatic
switching
equipment
  Transmission
and other
equipment (1)
  Infrastructure  Buildings  Right of
use -
leases
  Other
assets
  Total 

Cost of PP&E (gross amount)

         

Balance at January 1, 2018

   3,434,113   20,008,955   59,082,061   28,341,491   4,471,481    6,217,467   121,555,568 

Additions

   5,117,872   487   383,088   388,988   10,721    39,471   5,940,627 

Write-offs

   (47,465   (45,211  (601,087  (3,344   (3,403  (700,510

Transfers

   (5,152,907  68,518   2,672,783   2,214,139   (15,168   212,635  

Balance at December 31, 2018

   3,351,613   20,077,960   62,092,721   30,343,531   4,463,690    6,466,170   126,795,685 

Initial adoption of IFRS 16

        8,167,932    8,167,932 

Contractual changes

        520,809    520,809 

Additions

   6,870,257    226,022   295,795   5,054   283,494   96,435   7,777,057 

Write-offs

   (104,781   (61,464  (1,059,118   (136,734  (421  (1,362,518

Transfers

   (7,958,762  135,576   5,076,356   2,463,974   39,025    243,831  

Transfer to held-for-sale assets

      (50,854  (271,292    (322,146

Reclassified from held-for-sale assets

         781   781 

Balance at December 31, 2019

   2,158,327   20,213,536   67,333,635   31,993,328   4,236,477   8,835,501   6,806,796   141,577,600 

Accumulated depreciation

         

Balance at January 1, 2018

    (18,648,010)   (45,677,425)   (22,230,047)   (2,758,012)    (5,253,427)   (94,566,921) 

Depreciation expenses

    (292,524  (2,251,574  (1,246,471  (90,348   (407,396  (4,288,313

Write-offs

     40,387   442,589   215    1,921   485,112 

Transfers

    (36  (151  (353  33,570    (33,030 

Balance at December 31, 2018

    (18,940,570)   (47,888,763)   (23,034,282)   (2,814,575)    (5,691,932)   (98,370,122) 

Depreciation expenses

    (271,449  (2,519,706  (1,456,608  (101,432  (952,225  (247,836  (5,549,256

Write-offs

     53,452   979,614    22,315   (7,514  1,047,867 

Transfers

    85   (565  (787  776    491  

Transfer to held-for-sale assets

      16,267   189,198     205,465 

Reclassified from held-for-sale assets

         (720  (720

Balance at December 31, 2019

    (19,211,934)   (50,355,582)   (23,495,796)   (2,726,033)   (929,910)   (5,947,511)   (102,666,766) 

PP&E, net

         

Balance at December 31, 2018

   3,351,613   1,137,390   14,203,958   7,309,249   1,649,115    774,238   28,425,563 

Balance at December 31, 2019

   2,158,327   1,001,602   16,978,053   8,497,532   1,510,444   7,905,591   859,285   38,910,834 

Annual depreciation rate (average)

    10%   12%   10%   9%   11%   15%  

(1)

Transmission and other equipment includesinclude transmission and data communication equipment.

Additional disclosures

Pursuant to ANATEL’s concession agreements, allthe property, plant and equipment items capitalized byof the CompanyConcessionaires that are indispensable for the provision of the services granted underSwitched Fixed-line Telephony Services (“STFC”) provided for in said agreements are considered returnable assets and are part of the concession’s cost. These assets are handed over to ANATEL upon the termination of the concession agreements that are not renewed.assets.

As at December 31, 2017,2019, the residual balance of the Company’s returnable assets is R$7,625,6229,048,877 (R$8,218,006 in 2018) and consists of assets and installations in progress, switching and transmission equipment, payphones, outside network equipment, power equipment, and systems and operation support equipment.

14.     INTANGIBLE ASSETSIn the year ended December 31, 2019, financial charges and transaction costs incurred on works in progress were capitalized at the average rate of 7% per year.

 

   Intangibles
in progress
  Data
processing
systems
  Regulatory
licenses (i)
  Other  Total 

Cost of intangibles (gross amount)

 

Balance at 2015

   125,841   7,907,751   18,992,604   1,878,738   28,904,934 
  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 

Additions

   362,413   24,344   84,312   56,505   527,573 

Transfers

   (375,411  338,803   25   36,583  

Other

    30,732     30,732 
  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 

Balance at 2016

   112,842   8,301,630   19,076,941   1,971,826   29,463,239 
  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 

Additions

   332,500   4,356    74,972   411,828 

Transfers

   (428,295  438,138    (9,843 

Other

    (1,111   (382  (1,493
  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 

Balance at 2017

   17,047   8,743,013   19,076,941   2,036,573   29,873,574 
  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 

Accumulated amortization

      

Balance at 2015

    (6,538,340  (8,987,479  (1,598,979  (17,124,798
   

 

 

  

 

 

  

 

 

  

 

 

 

Amortization expenses

    (596,617  (1,082,332  (133,659  (1,812,608

Transfers

    898   (1,553  655  

Other

    (14,774    (14,774
   

 

 

  

 

 

  

 

 

  

 

 

 

Balance at 2016

    (7,148,833  (10,071,364  (1,731,983  (18,952,180
   

 

 

  

 

 

  

 

 

  

 

 

 

Amortization expenses

    (524,414  (1,025,438  (116,756  (1,666,608

Transfers

     53     53 
       

Balance at 2017

     (7,673,194  (11,096,802  (1,848,739  (20,618,735
    

 

 

  

 

 

  

 

 

  

 

 

 

Intangible assets, net

       

Balance at 2015

   125,842    1,369,411   10,005,125   279,759   11,780,136 
  

 

 

   

 

 

  

 

 

  

 

 

  

 

 

 

Balance at 2016

   112,842    1,152,797   9,005,577   239,843   10,511,059 
  

 

 

   

 

 

  

 

 

  

 

 

  

 

 

 

Balance at 2017

   17,047    1,069,819   7,980,139   187,834   9,254,839 
  

 

 

   

 

 

  

 

 

  

 

 

  

 

 

 

Annual amortization rate (average)

     20  10  16 

Oi S.A.Under Judicial ReorganizationDebtor-in-Possession and Subsidiaries

Notes to the Consolidated Financial Statements

(In thousands of Brazilian reais – R$, unless otherwise stated)

Movements in the rights of use—leases

   Towers  Physical
space
  Stores  Vehicles  Real
estate
  Total 

Balance January 1, 2019

       

Initial adoption of IFRS 16

   7,353,507   521,523   117,480   93,615   81,807   8,167,932 

Contractual changes

   500,690   6,614   6,680    6,825   520,809 

Additions

   65,559   29,008   13,555   174,455   917   283,494 

Write-offs

   (35,836  (82,091  (8,701  (8,804  (1,302  (136,734

Balance at December 31, 2019

   7,883,920   475,054   129,014   259,266   88,247   8,835,501 

Accumulated depreciation

       

Balance at January 1, 2019

       

Depreciation expenses

   (737,439  (92,896  (31,456  (70,787  (19,647  (952,225

Write-offs

   13,176   3,967   1,580   3,028   564   22,315 

Balance at December 31, 2019

   (724,263)   (88,929)   (29,876)   (67,759)   (19,083)   (929,910) 

Right of use, net

       

Balance at January 1, 2019

       

Balance at December 31, 2019

   7,159,657   386,125   99,138   191,507   69,164   7,905,591 

 

(i)17.

Includes mainlyINTANGIBLE ASSETS

   Intangibles
in progress
  Data
processing
systems
  Regulatory
licenses
  Other  Total 

Cost of intangible assets (gross amount)

      

Balance at January 1, 2018

   17,047   8,743,013   18,602,742   1,812,090   29,174,892 

Additions

   263,305   4,524    73,471   341,300 

Write-offs

   (14     (14

Transfers

   (253,143  234,157    18,986  

Balance at December 31, 2018

   27,195   8,981,694   18,602,742   1,904,547   29,516,178 

Additions

   369,695   8,402    44,248   422,345 

Transfers

   (384,526  410,487    (25,961 

Balance at December 31, 2019

   12,364   9,400,583   18,602,742   1,922,834   29,938,523 

Accumulated amortization

      

Balance at January 1, 2018

    (7,673,193)   (11,559,717)   (1,591,297)   (20,824,207) 

Amortization expenses

    (443,268  (900,360  (108,139  (1,451,767

Impairment loss expenses (see Note 5 (iii))

     (291,758   (291,758

Balance at December 31, 2018

    (8,116,461)   (12,751,835)   (1,699,436)   (22,567,732) 

Amortization expenses

    (381,874  (772,179  (107,851  (1,261,904

Transfers

    8    (8 

Impairment loss expenses (see Note 5 (iii))

     (2,111,022   (2,111,022

Balance at December 31, 2019

    (8,498,327)   (15,635,036)   (1,807,295)   (25,940,658) 

Intangible assets, net

      

Balance at December 31, 2018

   27,195   865,233   5,850,907   205,111   6,948,446 

Balance at December 31, 2019

   12,364   902,256   2,967,706   115,539   3,997,865 

Annual amortization rate (average)

    20  20  23 

Oi S.A.Under Judicial ReorganizationDebtor-in-Possession and Subsidiaries

Notes to the Consolidated Financial Statements

(In thousands of Brazilian reais – R$, unless otherwise stated)

18.

TRADE PAYABLES

   2019  2018 

ANATEL (*)

   7,572,101   7,147,137 

Services

   3,423,011   3,397,413 

Infrastructure, network and plant maintenance materials

   2,607,888   2,861,712 

Rental of polls and rights-of-way

   118,966   191,723 

Other

   289,508   647,856 

Adjustment to present value (**)

   (5,124,107  (5,426,971

Total

   8,887,367   8,818,870 

Current

   5,593,940   5,225,862 

Non-current

   3,293,427   3,593,008 

Trade payables subject to the Judicial Reorganization

   4,093,058   3,794,610 

Trade payables not subject to the Judicial Reorganization

   4,794,309   5,024,260 

Total

   8,887,367   8,818,870 

(*)

Refers for prepetition claims of the fair valueManagement Regulatory Agency of intangible assets relatedthe Federal Attorney General’s Office (AGU) to purchasebe settle pursuant to the JRP (see Note 24).

(**)

The calculation takes into consideration the contractual flows provided for in the JRP, discounted using rate from 16.4% per year to 17,2% per year, considering the maturities of control of BrT (now Oi, S.A.)each liabilities (ANATEL and other trade payables).

15.     TRADE PAYABLES

19.

DERIVATIVE FINANCIAL INSTRUMENTS

   2019   2018 

Liabilities

    

Non-deliverable Forward (NDF) contracts

   1,152   

Total

   1,152   

Current

   1,152   

20.

BORROWINGS AND FINANCING

Borrowings and financing by type

   2019  2018  Contractual maturity 
  Principal   Interest 

Foreign currency Senior Notes

   6,980,817   7,068,263   Jul 2025    Semiannual 

Public debentures

   7,110,737   6,788,519   Aug 2023 to Feb 2035    Semiannual 

Financial institutions

      

Local currency

      

BNDES

   3,947,137   3,616,074   Mar 2024 to Feb 2033    Monthly 

Other

   2,071,209   1,905,786   Jan 2020 to Feb 2035    Monthly and semiannual 

Foreign currency

   6,725,591   6,353,322   Aug 2023 to Feb 2035    Semiannual 

Foreign currency multilateral financing

   360,161   326,376   Aug 2024 to Feb 2030    Semiannual 

Default payment

      

Local currency

   207,035   207,035   Feb 2038 to Feb 2042    Single installment 

Foreign currency

   4,239,168   4,125,317   Feb 2038 to Feb 2042   

Subtotal

   31,641,855   30,390,692    

Incurred debt issuance cost

   (13,911  (12,126   

Debt discount (*)

   (13,401,195  (13,928,660   

Total

   18,226,749   16,449,906    

Current

   326,388   672,894    

Non-current

   17,900,361   15,777,012    

(*)

The calculation takes into consideration the contractual flows provided for in the JRP, discounted using rates that range from 12.6% per year to 16.4% per year, depending on the maturities and currency of each instrument.

Oi S.A.Under Judicial ReorganizationDebtor-in-Possession and Subsidiaries

Notes to the Consolidated Financial Statements

(In thousands of Brazilian reais – R$, unless otherwise stated)

Debt issuance costs by type

   2019   2018 

Financial institutions

   13,306    11,481 

Public debentures

   605    645 

Total

   13,911    12,126 

Current

   1,404    1,290 

Non-current

   12,507    10,836 

Debt breakdown by currency

   2019   2018 

Euro

   311,309    198,931 

US dollar

   9,209,982    8,617,835 

Brazilian reais

   8,705,458    7,633,140 

Total

   18,226,749    16,449,906 

Debt breakdown by index

   Index/rate   2019   2018 

Fixed rate

   1.75% p.a. – 10.00% p.a.    9,078,998    8,562,117 

CDI

   80% CDI    4,694,687    3,949,639 

TJLP

   2.95% p.a. + TJLP    3,945,972    3,614,820 

TR

   0% p.a.    22,662    14,430 

Other

   0% p.a.    484,430    308,900 

Total

     18,226,749    16,449,906 

Maturity schedule of the long-term debt and debt issuance costs allocation schedule

   Long-term debt   Debt discount   Debt issuance costs 
   2019 

2021

   3,953    887,351    1,811 

2022

   970    887,351    1,811 

2023

   313,181    887,351    1,811 

2024

   773,745    884,980    1,811 

2025 and thereafter

   30,222,214    9,854,162    5,263 

Total

   31,314,063    13,401,195    12,507 

Guarantees

BNDES financing facilities are originally collateralized by receivables of the Company and its subsidiaries Telemar and Oi Móvel. The Company provides guarantees to its subsidiaries Telemar and Oi Móvel for such financing facilities, totaling R$2,937 million.

Covenants

The trade payablesCompany and its subsidiaries are represented bysubject to some covenants existing in certain loan and financing agreements, based on financial ratios, including the suppliers that provide services relatedGrossdebt-to-EBITDA ratio. The Company monitors on a quarterly basis these terms and conditions and for the year ended December 31, 2019, the Company and its subsidiaries were compliant with all relevant covenants of the agreements.

Oi S.A.Under Judicial ReorganizationDebtor-in-Possession and Subsidiaries

Notes to the infrastructure services, network maintenance services, interconnection costs, rental and insurance, rightsConsolidated Financial Statements

(In thousands of way and other third-party services.

16.     LICENSES AND CONCESSIONS PAYABLEBrazilian reais – R$, unless otherwise stated)

 

   2017   2016 

Personal Mobile Services—SMP

   4,649    7,812 

STFC concessions

   16,261    102,938 
  

 

 

   

 

 

 

Total

   20,910    110,750 
  

 

 

   

 

 

 

Current

   20,306    106,677 

Non-current

   604    4,073 

Failure to comply with these financial ratios might result in the accelerated maturity of the debt balance due. As a result of the COVID-19 pandemic and the high foreign exchange volatility, the Company initiated talks with its creditors and has successfully obtained a waiver on March 30, 2020, eliminating, therefore, any concern of possibly triggering consequences of a failure to comply with certain covenants in the first quarter of 2020.

Changes in borrowings and financing

   2018  Interest,
monetary
corrections, and
exchange
differences
  Amortization
of debt
discount
   Principal
and
interest
payment
  Tax and
other
payments
  Transfers
and other
  2019 

Borrowings and financing

   30,390,692   2,253,793     (935,243  (171,962  104,575   31,641,855 

Debt discount

   (13,928,660  (334,269  910,491      (48,757  (13,401,195

Incurred debt issuance cost

   (12,126       (1,785  (13,911
  

 

 

  

 

 

  

 

 

   

 

 

  

 

 

  

 

 

  

 

 

 

Total

   16,449,906   1,919,524   910,491    (935,243)   (171,962)   54,033   18,226,749 
  

 

 

  

 

 

  

 

 

   

 

 

  

 

 

  

 

 

  

 

 

 

The Company made the interest payments of the Qualified Bonds, which do not have a grace period for the interest, in August 2019.

21.

LICENSES AND CONCESSIONS PAYABLE

   2019   2018 

Personal Mobile Services (SMP)

   58,582    29,530 

STFC concessions

     56,089 

Total

   58,582    85,619 

Current

   58,582    85,619 

Correspond to the amounts payable to ANATEL for the radiofrequency concessions and the licenses to provide the SMP services, obtained at public auctions, and STFC service concessions, obtainedconcessions.

22.

LEASES PAYABLE

2019

Towers

7,373,373

Physical space

403,485

Stores

103,792

Real estate

72,719

Vehicles

196,657

Total

8,150,026

Current

1,510,097

Non-current

6,639,929

Oi S.A.Under Judicial ReorganizationDebtor-in-Possession and Subsidiaries

Notes to the Consolidated Financial Statements

(In thousands of Brazilian reais – R$, unless otherwise stated)

Movements in leases payable

Balance at January 1, 2018

Initial adoption of IFRS 16

8,167,932

New contracts

237,575

Cancellations

(127,699

Interest

958,573

Payments

(1,611,273

Contractual changes

524,918

Balance at December 31, 2019

8,150,026

Maturity of long-term lease payments

2021

   1,501,799 

2022

   1,414,630 

2023

   1,307,923 

2024

   1,253,069 

2025 to 2029

   4,882,027 

2030 and thereafter

   3,613,174 

Total

   13,972,622 

Interest

   (7,332,693

Non-current

   6,639,929 

The present value of leases payable was calculated, based on a projection of future fixed payments, which do not take into consideration the projected monetary correction, discounted using discount rates that range from 10.79% to 12.75% p.a.

Contracts not recognized as leases payable

The Company elected not to recognize a leased not to recognize a lease liability for short-term leases (leases with expected period of 12 months or less) or leases of low value assets. As at public auctions. In 2016December 31, 2019, the payments made under such leases were recognized in profit or loss and amounted to R$78,134. Additionally, the Company settledalso recognized in profit or loss the remaining amount of the 3G licenses as laid down in the payment schedule.R$7,966, related to variable lease payments.

17.     TAX FINANCINGOi S.A.Under Judicial ReorganizationDebtor-in-Possession and Subsidiaries

Notes to the Consolidated Financial Statements

(In thousands of Brazilian reais – R$, unless otherwise stated)

23.

TAX REFINANCING PROGRAM

The outstanding balance of the Tax Debt Refinancing Program is broken down as follows:

 

  2017   2016   2019   2018 

Law 11941/09 and Law 12865/2013 tax financing program

   638,409    756,120    417,076    496,240 

REFIS II—PAES

   4,336    4,336 

PRT (MP 766/2017) (i)

   233,051    —        54,528 

PERT (Law 13496/2017) (ii)

   12,981    —      427    2,438 
  

 

   

 

 

Total

   888,777    760,456    417,503    553,206 
  

 

   

 

 

Current

   278,277    105,514    86,721    142,036 

Non-current

   610,500    654,942    330,782    411,170 

The amounts of the tax refinancing program created under Law 11941/2009, Provisional Act (MP) 766/2017, and Law 13469/2017, divided into principal, fine and interest, which include the debt declared at the time the deadline to join the program (Law 11941/2009 installment plan) was reopened as provided for by Law 12865/2013 and Law 12996/2014, are broken down as follows:

 

  2017   2016   2019   2018 
Principal   Fines   Interest   Total   Total   Principal   Fines   Interest   Total   Total 

Tax on revenue (COFINS)

   110,410      189,123    299,533    358,115    2,718      151,072    153,790    199,595 

Income tax

   23,450    1,891    42,944    68,285    85,050    1,317      36,678    37,995    44,967 

Tax on revenue (PIS)

   52,247    273    37,434    89,954    103,258    36,785      35,242    72,027    79,885 

Social security (INSS – SAT)

   3,334    1,828    3,288    8,450    14,005    650    371    2,018    3,039    4,774 

Social contribution

   4,418    792    12,129    17,339    21,617    580    22    10,713    11,315    12,503 

Tax on banking transactions (CPMF)

   19,076    2,147    28,045    49,268    48,780    18,950    2,137    29,486    50,573    50,132 

PRT – Other Debts—RFB

   48,579    12,266    166,416    227,261   

PRT – Social Security—INSS

   5,117      673    5,790   

PERT – Other Debts—RFB

   7,494      5,487    12,981   

PRT – Other debts—RFB

           54,528 

PERT – Other debts—RFB

   240      187    427    2,438 

Other

   34,072    4,986    70,858    109,916    129,631    12,137    4,314    71,886    88,337    104,384 
  

 

   

 

   

 

   

 

   

 

 

Total

   308,197    24,183    556,397    888,777    760,456    73,377    6,844    337,282    417,503    553,206 
  

 

   

 

   

 

   

 

   

 

 

The payment schedule is as follows:

 

2018

   278,277 

2019

   155,875 

2020

   94,060    86,718 

2021

   94,060    86,292 

2022

   94,060    86,292 

2023 to 2024

   172,445 
  

 

 

2023

   86,292 

2024

   71,909 

Total

   888,777    417,503 
  

 

 

The Company hereby clarifies that tax debts, as is the case of the debts included in tax refinancing programs, are not subject to the terms of the judicial reorganization terms.

Oi S.A.Under Judicial ReorganizationDebtor-in-Possession and Subsidiaries

Notes to the Consolidated Financial Statements

(In thousands of Brazilian reais – R$, unless otherwise stated)

(i)

Tax Compliance Program (PRT)

The Company elected to include and settle under said tax refinancing program, created by the Federal Government, under Provisional Act 766/2017 (PRT), the administrative proceedings with a probable likelihood of an unfavorable outcome and those where, while attributed a possible likelihood of an unfavorable outcome, the cost effectiveness of including them provided to be highly advantageous in light of the benefits offered by the program.

The Company elected the payment method that allows settling 76% of the consolidated debt utilizing tax credits arising on tax loss carryforwards amounting to R$1,035 million, and paid the remaining 24% in 24 monthly installments totaling R$327 million plus SELIC interest charged as from the adherence month. All the procedures necessary for the Company joiningto join the PRT were completed within the statutory deadline, while MP 766/2017 was still in effect.

Subsequently, on June 1, 2017 the effective period of said Provisional Act ended because it was not passed into law within the relevant constitutional deadline. However, as established by the Federal Constitution, the legal relationships established and arising from actions taken while a provisional act not passed into law was effective, as in the case of the Company’s joining the PRT, continue to be governed by the former provisional act, except where the National Congress provides for otherwise, by means of a legislative decree.

Note that the PRT, governed by MP 766/2017, is not equivalent to the tax installment plan established by MP 783/2017 (PERT), of May 31, 2017, because of differences in payment terms and conditions, plan scope, and access requirements.

 

(ii)

Special Tax Compliance Program (PERT)

The Company elected to include in and settle through PERT only tax debts that in aggregate do not exceed the fifteen million Brazilian reais (R$15,000,000)15,000,000.00) ceiling set by Article 3 of Law 13496/2017.

The tax debts included in said program were those being disputed at the administrative level in proceedings classified with a low likelihood of the Company winning and which, in the event of an unfavorable outcome, would result in a lawsuit—and entail all the associated costs—, the reason why the cost effectiveness of joining the program was quite positive, because of the benefits offered by PERT (especially the payment of just 5% of the debt in cash).

18.     PROVISION FOR CONTINGENCIESOi S.A.Under Judicial ReorganizationDebtor-in-Possession and Subsidiaries

Notes to the Consolidated Financial Statements

(In thousands of Brazilian reais – R$, unless otherwise stated)

 

   2017   2016 

Labor

   697,190    543,026 

Tax

   660,304    576,133 

Civil

   10,941    9,915 
  

 

 

   

 

 

 

Total provisions

   1,368,435    1,129,074 
  

 

 

   

 

 

 

24. PROVISIONS

Balance breakdown

   

Type

  2019   2018 
  Labor    
(i)  

Overtime

   855,722    602,673 
(ii)  

Indemnities

   299,096    187,499 
(iii)  

Sundry premiums

   221,743    166,963 
(iv)  

Stability/reintegration

   215,449    160,442 
(v)  

Additional post-retirement benefits

   108,827    94,691 
(vi)  

Salary differences and related effects

   101,573    61,674 
(vii)  

Lawyer/expert fees

   51,193    30,898 
(viii)  

Severance pay

   38,261    31,521 
(ix)  

Labor fines

   30,399    25,921 
(x)  

Employment relationship

   18,758    15,952 
(xi)  

Severance Pay Fund (FGTS)

   13,306    10,804 
(xii)  

Joint liability

   3,100    889 
(xiii)  

Other claims

   93,605    67,254 
  Total   2,051,032    1,457,181 
  Tax    
(i)  

State VAT (ICMS)

   746,481    503,332 
(ii)  

Tax on services (ISS)

   69,208    76,389 
(iii)  

INSS (joint liability, fees, and severance pay)

   23,847    23,100 
(iv)  Real Estate Tax (IPTU)   150,223   
(v)  

Other claims

   61,189    47,262 
  Total   1,050,948    650,083 
  Civil    
(i)  

ANATEL

   570,283    580,182 
(ii)  

Corporate

   397,946    1,124,037 
(iii)  

Small claims courts

   118,910    191,839 
(iv)  

Other claims(1)

   1,062,561    1,035,398 
  Total   2,149,700    2,931,456 
  Total provisions   5,251,680    5,038,720 
  Current   547,996    680,542 
  Non-current   4,703,684    4,358,178 

(1)

In 2018, includes R$157,809 related to the agreement entered into with Pharol, as described in Note 1 – Litigation Termination Settlement between the Company and Pharol, settled in the first quarter of 2019.

In compliance with the relevant Law applicable for Labor, Tax and Civil proceedings, the provisionslawsuit are adjusted for inflationmonetary correction on a monthly basis.basis, considering the monetary correction indexes applicable in court instances, composed mainly by IGPM, TR and SELIC rates.

The following summarizes

Oi S.A.Under Judicial ReorganizationDebtor-in-Possession and Subsidiaries

Notes to the activityConsolidated Financial Statements

(In thousands of Brazilian reais – R$, unless otherwise stated)

Summary of movements in provision balances

   Labor  Tax  Civil  Total 

Balance at January 1, 2018

   1,596,418   660,302   5,526,414   7,783,134 

Monetary correction (i)

   184,112   77,697   (34,939  226,870 

Additions/(reversals) (i)

   99,805   (49,659  42,734   92,880 

Write-offs for payment/terminations (i)

   (423,154  (38,257  (2,602,753  (3,064,164

Balance at December 31, 2018

   1,457,181   650,083   2,931,456   5,038,720 

Monetary correction (ii)

   485,049   60,688   1,074,641   1,620,378 

Additions/(reversals) (ii)

   316,182   1,002,827   (1,102,571  216,438 

Write-offs for payment/terminations

   (207,380  (666,563  (753,826  (1,627,769

Reclassified from held-for-sale assets

    3,913    3,913 

Balance at December 31, 2019

   2,051,032   1,050,948   2,149,700   5,251,680 

(i)

This line item basically includes the amounts related to proceedings terminated and included in the list of the Company’s judicial reorganization creditors, which were transferred to the line item trade payables and will be paid according to the terms of the JRP.

(ii)

The Company continuously monitors its proceedings and revised the calculation methodology of provision estimates, taking into consideration the new profile and history of legal proceeding terminations, in the context of the JRP, as well as in the assessment of the risk of loss carried out by Management supported by its legal advisors.

Summary of the contingency provision:main matters related to the recognized provisions and contingent liabilities

Provisions

   Labor   Tax   Civil   Total 

Balance originally stated at December 31, 2015

   849,477    492,357    3,093,132    4,434,966 

Restatement adjustments to prior years

   2,059      620,112    622,171 
  

 

 

   

 

 

   

 

 

   

 

 

 

Balance at December 31, 2015 (restated)

   851,536    492,357    3,713,244    5,057,137 
  

 

 

   

 

 

   

 

 

   

 

 

 

Inflation adjustment

   15,062    87,679    135,686    238,427 

Additions/(reversals)

   569,521    57,812    433,422    1,060,755 

Write-offs for payment/terminations

   (130,425   (61,715   (499,861   (692,001

Reclassification to liabilities subjected to compromise on June 20, 2016

   (762,668     (3,772,576   (4,535,244
  

 

 

   

 

 

   

 

 

   

 

 

 

Balance in 2016

   543,026    576,133    9,915    1,129,074 
  

 

 

   

 

 

   

 

 

   

 

 

 

Inflation adjustment

   162,695    99,902    1,914    264,511 

Additions/(reversals)

   92,803    49,616    1,098    143,517 

Write-offs for payment/terminations

   (101,334   (65,347   (1,986   (168,667
  

 

 

   

 

 

   

 

 

   

 

 

 

Balance in 2017

   697,190    660,304    10,941    1,368,435 
  

 

 

   

 

 

   

 

 

   

 

 

 

Labor

The Company is a party to a large number of labor lawsuits and calculates the related provision based on a statistical methodology that takes into consideration, but not limited to, the total number of existing lawsuits, the claims make in each lawsuit, the amount claimed in each lawsuit, the history of payments made, and the technical opinion of the legal counsel.

 

(i)

Overtime—refers to the claim for payment of salary and premiums by alleged overtime hours;

(ii)

Indemnities—refers to amounts allegedly due for occupational accidents, leased vehicles, occupational diseases, pain and suffering, and tenure;

(iii)

Sundry premiums—refer to claims of hazardous duty premium, based on Article 193 of the Brazilian Labor Code (CLT), due to the alleged risk from employees’ contact with the electric power grid, health hazard premium, pager pay, and transfer premium.

(iv)

Stability/reintegration—claim due to alleged noncompliance with an employee’s special condition which prohibited termination of the employment contract without cause;

(v)

Supplementary retirement benefits—differences allegedly due on the benefit salary referring to payroll amounts;

(vi)

Salary differences and related effects—refer mainly to claims for salary increases due to alleged noncompliance with trade union agreements. As for the effects, these refer to the impact of the salary increase allegedly due on the other amounts calculated based on the employee’s salary;

(vii)

Lawyers/expert fees—installments payable to the plaintiffs’ lawyers and court appointed experts, when necessary for the case investigation, to obtain expert evidence;

Oi S.A.Under Judicial ReorganizationDebtor-in-Possession and Subsidiaries

Notes to the claim for paymentConsolidated Financial Statements

(In thousands of salary and premiums by alleged overtime hours;

Sundry premiums—refer to claims of hazardous duty premium, based on Law 7369/85, regulated by Decree 93412/86, due to the alleged risk from employees’ contact with the electric power grid, health hazard premium, pager pay, and transfer premium;

Indemnities—refers to amounts allegedly due for occupational accidents, leased vehicles, occupational diseases, pain and suffering, and tenure;

Stability/reintegration—claim due to alleged noncompliance with an employee’s special condition which prohibited termination of the employment contract without cause;

Supplementary retirement benefits—differences allegedly due on the benefit salary referring to payroll amounts;

Salary differences and related effects—refer mainly to claims for salary increases due to alleged noncompliance with trade union agreements. As for the effects, these refer to the impact of the salary increase allegedly due on the other amounts calculated based on the employee’s salary;

Lawyers/expert fees—installments payable to the plaintiffs’ lawyers and court appointed experts, when necessary for the case investigation, to obtain expert evidence;

Severance pay—claims of amounts which were allegedly unpaid or underpaid upon severance;

Labor fines—amounts arising from delays or nonpayment of certain amounts provided for by the employment contract, within the deadlines set out in prevailing legislation and collective bargaining agreements;

Employment relationship—lawsuits filed by outsourced companies’ former employees claiming the recognition of an employment relationship with the Company or its subsidiaries by alleging an illegal outsourcing and/or the existence of elements that evidence such relationship, such as direct subordination;

Supplement to FGTS fine—arising from understated inflation, refers to claims to increase the FGTS severance fine as a result of the adjustment of accounts of this fund due to inflation effects.

The Company filed a lawsuit against Caixa Econômica Federal to assure the reimbursement of all amounts paid for this purpose;Brazilian reais – R$, unless otherwise stated)

 

Joint liability—refers to the claim to assign liability to the Company, filed by outsourced personnel, due to alleged noncompliance with the latter’s labor rights by their direct employers;

 

(viii)

Severance pay—claims of amounts which were allegedly unpaid or underpaid upon severance;

Other claims—refer to different litigation including rehiring, profit sharing, qualification of certain allowances as compensation, etc.

(ix)

Labor fines—amounts arising from delays or nonpayment of certain amounts provided for in the employment contract, within the deadlines set out in prevailing legislation and collective bargaining agreements;

(x)

Employment relationship—lawsuits filed by outsourced companies’ former employees claiming the recognition of an employment relationship with the Company or its subsidiaries by alleging an illegal outsourcing and/or the existence of elements that evidence such relationship, such as direct subordination;

(xi)

Supplement to FGTS fine—arising from understated inflation, refers to claims to increase the FGTS severance fine as a result of the adjustment of accounts of this fund due to inflation effects. The Company filed a lawsuit against Caixa Econômica Federal to assure the reimbursement of all amounts paid for this purpose;

(xii)

Joint liability—refers to the claim to assign liability to the Company, filed by outsourced personnel, due to alleged noncompliance with the latter’s labor rights by their direct employers;

(xiii)

Other claims—refer to different litigation including rehiring, profit sharing, qualification of certain allowances as compensation, etc.

Tax

The provisions for tax lawsuits are calculated individually taking into consideration Management and the legal counsel’s risk assessment. These contingencies are not included in the Judicial Reorganization Plan.

 

(i)

ICMS—Refers to the provision considered sufficient by management to cover the various tax assessments related to: (a) levy of ICMS and not ISS on certain revenue; (b) claim and offset of credits on the purchase of goods and other inputs, including those necessary for network maintenance; and (c) tax assessments related to alleged noncompliance with accessory obligations.

 

(ii)

ISS—the Company and TMAR have provisions for tax assessment notices challenged because of the levy of ISS on several value added, technical, and administrative services, and equipment leases.

 

(iii)

INSS—Provision related basically to probable losses on lawsuits discussing joint liability and indemnities.

 

(iv)

ILL—TMAR offsetIPTU – Provision related to entries that refer to the ILL paid up to calendar 1992 based on Federal Supreme Court (“STF”) decisions that declarecollection of IPTU (municipal property tax) levied by several different municipalities where the unconstitutionality of this tax. However, even though there is higher courts’ case law on the matter, a provision is maintained, as there is no final decision of the criteria for the adjustments of these credits.Company owns properties.

(v)

Other claims—Refer basically to provisions to cover Real Estate Tax (IPTU) assessments and several tax assessments related to the collection of income tax and social contribution collection.

Civil

(i)

ANATEL – On June 30, 2016 the Company was a party to noncompliance administrative proceedings and lawsuits filed by ANATEL and the Federal Attorney General’s Office (AGU) totaling an estimate R$14.5 billion, which were included in the JRP as electable for payment as provided for in this Plan. On this date, R$8.4 billion in liquid proceedings and R$6.1 billion in illiquid proceedings.

With regard to the proceedings included in the JRP and taking into consideration the decision that granted the judicial reorganization on February 5, 2018, the Company revised the criteria used to calculate the provision for these regulatory contingencies to start considering the estimate of discounted future cash flows associated to each one of the payment methods provided for in the JRP for this type of claims. As at December 31, 2019, this provision totals R$570 million.

For the contingencies not subject to the judicial reorganization, the takes into consideration the individual management of each noncompliance event, based on opinions of outside attorneys.

Oi S.A.Under Judicial ReorganizationDebtor-in-Possession and Subsidiaries

Notes to the Consolidated Financial Statements

(In thousands of Brazilian reais – R$, unless otherwise stated)

The Company disagrees and is challenging some of the alleged noncompliance events, and is also challenging the unfairness and unreasonableness of the amount of imposed fines in light of the pinpointed noncompliance event and has kept in balance sheet the amount it deems a probable loss.

The JRP prescribes in a specific clause how regulatory agencies’ claims should be addressed. It is worth mentioning that part of the amount recognized in December 2017, related to ANATEL was transferred to Trade Payables (see Note 18) as part of the recognitions resulting from the JRP. Note also that ANATEL filed bill of reviewNo. 001068-32.2018.8.19.0000 against the decision that ratifies the JRP alleging that Clause 4.3.4, which prescribes the payment method of this agency’s claims, is null and void. This bill of review was denied by the 8th Civil Chamber of the Rio de Janeiro State Court of Justice, which have been sent to the 3rd Vice President of the Court to decide on whether the Special and Extraordinary Appeals filed by ANATEL against the said decision are admissible. In addition the 7th Corporate Court of the Rio de Janeiro State Court of Justice issued a decision establishing that withdrawal of the judicial deposit made by Telemar to settle the first twelve (12) installments to repay ANATEL’s claim, as provided for in the JRP and, on June 28, 2019, Oi filed a new request, under the same standards of the precisions requests, to repay the 13th and 18th installments of the ANATEL’s claim.

(ii)

Corporate – Financial Participation Agreements: these agreements were governed by Administrative Rules 415/1972, 1181/1974, 1361/1976, 881/1990, 86/1991, and 1028/1996. When they entered into a financial participation agreement to acquire a telephone line, subscribers became holders of a financial interest in the concessionaire after paying in a certain amount, initially recorded as capitalizable funds and subsequently recorded in the concessionaire’s equity, after a capital increase was approved by the shareholders’ meeting, thus generating the issuance of shares. The lawsuits filed against the former CRT—Companhia Riograndense de Telecomunicações, a company merged by the Company, and other local carriers members of the Telebrás system, challenge the way shares were granted to subscribers based on said financial participation agreements.

The Company used to recognize a provision for the risk of unfavorable outcome in these lawsuits based on certain legal doctrine. In 2009 the Superior Court of Justice issued an Abstract—ruling that summarizes the majority understanding of a court on given matter—that led the Company to revise its assessment of the amount and the level of risk attributed to the lawsuits that discuss the matter. The Company, considering obviously the peculiarities of each decision and based on the assessment made by its legal department and outside legal counsel, changed its estimate on the likelihood of an unfavorable outcome from possible to probable. In 2009, the Company’s management, based on the opinions of its legal department and outside legal counsel, revised the measurement criteria of the provision for contingencies related to the financial interest agreements. Said revision contemplated additional considerations regarding the dates and the arguments of the final and unappealable decisions on ongoing lawsuits, as well as the use of statistical criteria to estimate the amount of the provision for those lawsuits. Based on a methodology prepared with the support of itsin-house and outside consultants, currently the Company provides for the lawsuits discussing this matter taking into consideration primarily, for purposes of calculating the amounts involved in the lawsuits within or the lawsuits out of the statute of limitations period, the following variables: (i) the number of lawsuits without payment; (ii) the average amount of historic losses; (iii) the average number of court settlements; and (iv) the effects of paying these contingencies under the judicial reorganization ratified on January 8, 2018. Specifically for the lawsuits for which settlements were reached in the mediation of illiquid amounts, the amount is considered settled.

At the end of 2010, the Superior Court of Justice set compensation criteria to be followed by the Company to the benefit of the shareholders of the former CRT for those cases new shares, possibly due, could not be issued because of the sentence issued. The criteria must be based on (i) the definition of the number of shares that each claimant would be entitled, measuring the capital invested at the book value of the share reported in CRT’s monthly trial balance on the date it waspaid-in, (ii) after said number of shares is determined, it must be multiplied by its quotation on the stock exchange at the closing of the trading day the final and unappealable decision is issued, when the claimant becomes entitled to sell or disposed of the shares, and (iii) the result obtain must be adjusted for monetary correction (IPC/INPC) from the trading day of the date of the final and unappealable decision, plus legal interest since notification. In the case of succession, the benchmark amount will be the stock market price of the successor company.

Based on the new profile and history of the termination of the judicial processes, in the context of the JRP, and, using the loss risk assessment, Management adjusted the estimate of the provisioning made in 2019. In addition, there may be significant changes in the items above, mainly regarding the market price of Company shares.

Oi S.A.Under Judicial ReorganizationDebtor-in-Possession and Subsidiaries

Notes to the Consolidated Financial Statements

(In thousands of Brazilian reais – R$, unless otherwise stated)

(iii)

Small claims courts—claims filed by customers for whom the individual indemnification compensation amounts do not exceed the equivalent of forty (40) minimum wages; and

The Company is a party to a large number of lawsuits filed in small claims courts and calculates the related provision based on a statistical methodology that takes into consideration, but not limited to, the total number of existing lawsuits, the claims make in each lawsuit, the amount claimed in each lawsuit, the history of payments made, and the technical opinion of the legal counsel and the impacts of the Judicial Reorganization Plan ratified on January 8, 2018.

(iv)

Other claims—refer to several of ongoing lawsuits discussing contract terminations, certain agencies requesting the reopening of customer service centers, compensation claimed by former suppliers and building contractors, in lawsuits filed by equipment vendors against Company subsidiaries, revision of contractual terms and conditions due to changes introduced by a plan to stabilize the economy, and litigation mainly involving discussions on the breach of contracts.

The provisions for these contingencies are calculated individually taking into consideration Management and the legal counsel’s risk assessment.

Breakdown of contingent liabilities, per nature

The breakdown of contingent liabilities with a possible unfavorable outcome and, therefore, not recognized in accounting, is as follows:

   2019   2018 

Labor

   797,927    770,982 

Tax

   28,416,097    27,586,094 

Civil

   1,667,900    1,723,110 
  

 

 

   

 

 

 

Total

   30,881,924    30,080,186 
  

 

 

   

 

 

 

Contingent liabilities (Note 28)

The Company and its subsidiaries are also parties to several lawsuits in which the likelihood of an unfavorable outcome is classified as possible, in the opinion of their legal counsel, and for which no provision for contingent liabilities has been recognized.

The breakdown of contingent liabilities of the companies not under judicial reorganization with a possible unfavorable outcome and, therefore, not recognized in accounting, is as follows:

   2017   2016 

Labor

   53,328    36,708 

Tax

   26,175,239    25,958,044 

Civil

   191,819    175,064 
  

 

 

   

 

 

 
Total   26,420,386    26,169,816 
  

 

 

   

 

 

 

The main contingencies classified with possible likelihood of an unfavorable outcome, according to the Company´s management’s opinion, based on its legal counsel’s assessment, are summarized below:

Labor

Refer to several lawsuits claiming, but not limited to, the payment of salary differences, overtime, hazardous duty and health hazard premium, and joint liability.liability, which total approximately R$797,927 (R$770,982 in 2018).

Tax

The main ongoing lawsuits have the following matters:

 

(i)

ICMS – ICMS—it refers to discussions concerning the levy of this tax on certain activities and/or the provision of certain services, such as, for example, the levy of ICMS on noncore activities, supplemental services, services provided totax-exempt customers, subscriptions minimum contract period, or even the disallowance of tax credits because some States qualify them as undue, including, but not limited to, tax credits of capital assets, different calculation of the tax credit ratio (CIAP), totaling approximately R$11,730,16213,470,008 (R$10,982,91612,523,402 in 2016 and R$10,144,485 at January 1, 2016)2018);

 

(ii)

ISS – alleged levy of this tax on subsidiary telecommunications services and discussion regarding the classification of the services taxed by the cities listed in Supplementary Law 116/2003, amounting approximately to R$3,387,6303,286,248 (R$3,356,3053,505,366 in 2016 and R$2,908,031 at January 1, 2016)2018);

Oi S.A.Under Judicial ReorganizationDebtor-in-Possession and Subsidiaries

Notes to the Consolidated Financial Statements

(In thousands of Brazilian reais – R$, unless otherwise stated)

(iii)

INSS – tax assessments to add amounts to the contribution salary allegedly due by the Company, amounting approximately to R$573,619649,803 (R$1,073,453695,249 in 2016 and R$1,029,470 at January 1, 2016)2018); and

 

(iv)

Federal taxes—several tax assessment notifications regarding basically the disallowances made on the calculation of taxes, errors in the completion of tax returns, transfer of PIS and COFINS and FUST related to changes in the interpretation of these taxes tax bases by ANATEL. These lawsuits amount approximately to $10,483,828R$11,010,038 (R$10,545,37010,862,077 in 2016 and R$9,965,543 at January 1, 2016)2018).

19.     OTHER PAYABLESCivil

The main ongoing lawsuits do not have any court decision which has been issued, and are mainly related, but not limited to, challenging of network expansion plans, compensation for pain and suffering and material damages, collection lawsuits, and bidding processes. These lawsuits total approximately R$1,667,900 (R$1,723,110 in 2018).

Fenapas – Federação Nacional das Associações de Aposentados, Pensionistas e Participantes em Fundo de Pensão do Setor de Telecomunicações - civil actions filed with the 5th Corporate Court of Rio de Janeiro, against, in addition to SISTEL, the Company and other operators, aiming at the annulment of thespin-off of the PBS pension plan, alleging, in brief “the breakdown of the Fundação Sistel supplementary pension fund scheme”, which resulted in several specific PBS mirror plans, and the corresponding allocations of funds from the technical surplus and the tax contingency existing at the time of thespin-off. The amount involved cannot be estimated and it is not possible to settle the claims because they are unenforceable since this would require handing back the spun off net assets of SISTEL related to telecommunications operators belonging to the former Telebrás system.

Guarantees

The Company has bank guarantee letters and guarantee insurance granted by several financial institutions and insurers to guarantee commitments arising from lawsuits, contractual obligations, and biddings with ANATEL. The adjusted amount of contracted bonds and guarantee insurances, effective at December 31, 2019 corresponds to R$11,909,901 (R$13,750,739 in 2018). The commission charges on these contracts are based on market rates.

 

   2017   2016 

Provisions for indemnities payable (Note 27)

   607,559    526,935 

Payable for the acquisition of equity interest

   —      342,086 

Third party consignment

   35,293    66,293 

Provision for asset decommissioning

   16,716    16,064 

Other

   392,832    452,082 
  

 

 

   

 

 

 

Total

   1,052,400    1,403,460 
  

 

 

   

 

 

 

Current

   469,214    527,144 

Non-current

   583,186    876,316 
25.

OTHER PAYABLES

20.     UNEARNED REVENUES

   2019   2018 

Onerous obligation (i)

   5,817,130    4,493,894 

Unearned revenues (ii)

   1,704,420    1,916,570 

Provisions for indemnities payable

   640,661    676,984 

Advances from customers

   313,163    215,228 

Consignment to third parties

   41,249    56,302 

Provision for asset decommissioning

   18,101    17,395 

Other

   404,455    510,867 

Total

   8,939,179    7,887,240 

Current

   1,405,013    1,381,919 

Non-current

   7,534,166    6,505,321 

(i)

The Company and its subsidiaries are parties to a telecommunications signals transmission capacity supply agreement using submarine cables that connect North America and South America, and also hires the supply of capacity of the space segment for the provision of the DTH TV service. Since (a) the agreement obligations exceed the economic benefits that are expected to be received throughout the agreement; and (b) the costs are unavoidable, the Company and its subsidiaries recognized, pursuant to IAS 37, an onerous obligation measured at the lowest of net output cost of the agreement brought to present value, in 2019, amounting to R$1.2 billion of the satellite transmission contract (DTH TV) and in 2018, amounting to R$4.5 billion of the transmission contract via submarine cables.

(ii)

Refers to the amounts received a prepayment for the assignment of the commercial operation and the use of infrastructure assets that are recognized in revenue for the agreements’ effective period. Include also certification/installation rates of the service that are recognized in the revenue pursuant to the period that the services are used by the customers.

Refers

Oi S.A.Under Judicial ReorganizationDebtor-in-Possession and Subsidiaries

Notes to the amounts received in advance for the assignmentConsolidated Financial Statements

(In thousands of the right to the commercial operation and use of infrastructure assets that are recognized in revenues over the effective period of the underlying agreements and prepaid mobile telephone services that are recognized in revenue when the customers use the services.

Brazilian reais – R$, unless otherwise stated)

21.     SHAREHOLDERS’ DEFICIT

26.

SHAREHOLDERS’ EQUITY

 

(a)

Share capital

The Capital Increase – Claim Capitalization amounting to R$10,600,097 with the issue of 1,514,299 new book-entry, registered common shares without par value was approved at the Company’s Extraordinary Shareholders’ Meeting held on September 17, 2018. The fair value of the shares issued was R$11,613,980.

On October 28, 2018, the Company commenced the issuance and delivery of warrants and ADWs exercised by their holders and issued 115,914 common shares. The process was completed on January 4, 2019. The Subscription Warrants that had not been exercised by January 2, 2019 were cancelled.

On January 25, 2019, the Company completed the capital increase provided for by the JRP (Capital Increase—New Funds), with the issue of 3,225,806,451 new common shares, and the issue of 272,148,705 new common shares for private placement aimed at the Backstop Investors, and the issue of 275,985 new common shares related to the Subscription Warrants, all registered, book-entry, and without par value. The capital increase attributed to the capital and the capital reserves was R$500,466 and R$3,837,009, respectively (Note 1).

Subscribed andpaid-in capital is R$21,438,37432,538,937 (R$21,438,374 at December 31, 2016)32,038,471 in 2018), represented by the followingno-par value shares: shares, without par value:

 

  Number of shares (in thousands)   Number of shares (in thousands) 
2017   2016  2019   2018 

Total capital in shares

        

Common shares

   668,034    668,034    5,796,478    2,298,247 

Preferred shares

   157,727    157,727    157,727    157,727 
  

 

   

 

 

Total

   825,761    825,761    5,954,205    2,455,974 
  

 

   

 

 

Treasury shares

        

Common shares

   148,282    148,282    30    32,030 

Preferred shares

   1,812    1,812    1,812    1,812 
  

 

   

 

 

Total

   150,094    150,094    1,842    33,842 
  

 

   

 

 

Outstanding shares

        

Common shares

   519,752    519,752    5,796,448    2,266,217 

Preferred shares

   155,915    155,915    155,915    155,915 
  

 

   

 

 

Total outstanding shares

   675,667    675,667    5,952,363    2,422,132 
  

 

   

 

 

Preferred shares are nonvoting, but are assured priority inAs at December 31, 2019, the payment ofCompany reported a loss for the noncumulative minimum dividends equalyear amounting to R$9,000,434. Pursuant to the higher of 6% perCompany’s management proposal, subject to the Annual Shareholders’ Meeting’s approval, loss for the year of the amount obtainedwas fully absorbed by dividing capital stock by the total number of shares of the Company or 3% per year of the amount obtained by dividing book equity by the total number of shares of the Company.reserves.

The Company is authorized to increase its capital, underthrough a Board of Directors’ resolution,decision, either in common andor preferred shares, up to theuntil its share capital limit oftotals R$34,038,701,741.49,38,038,701,741.49, within the legal limit of 2/3 forlegal cap of nonvoting shares in the issuancecase of issue of new nonvoting preferred shares.

By resolutiondecision of the Shareholders’ Meeting or the Board of Directors’ Meeting,Directors, the Company’s share capital can be increased by capitalizing either retained earnings or prior reserves, previously set up forallocated to this purpose by the Shareholders’ Meeting. Under these conditions, theterms, a capitalization can be made without any change inchanging the number of shares.

CapitalIssued capital is represented by common and preferred shares, with nowithout par value. The Companyvalue, and in case of capital increases there is not requiredconstraint to maintainkeep the current proportionratio between these two types of commonshares.

Oi S.A.Under Judicial ReorganizationDebtor-in-Possession and Subsidiaries

Notes to preferred share on capital increases.the Consolidated Financial Statements

On February 25, 2015(In thousands of Brazilian reais – R$, unless otherwise stated)

By decision of the Shareholders’ Meeting or the Board of Directors, approved a capital increase of R$154 withoutpreemptive rights over the issue of new shares, throughsubscription warrants, or convertible debentures can be suspended in the capitalizationcases provided for by Article 172 of the investment reserve.Brazilian Corporate Law.

In October 2015,At the voluntary conversionCompany’s Annual Shareholders’ Meeting held on April 26, 2019, it was approved the allocation of Company preferred shares into common shares was completed (Note 1).the profit for the year 2018, amounting to R$24,591,140 to offset prior years’ accumulated losses.

 

(b)

Treasury shares

TreasuryOn July 27, 2018, the Company delivered 116,251,405 common shares, at December 31, 2015 originate frompreviously held by PTIF, to the corporate events that took placeQualified Bondholders, as part of the restructuring of the qualified bonds. The fair value related to the conversion of the Senior Notes settled with the delivery of treasury shares of R$773,072. The treasury shares delivered were written off as a contra entry to capital reserves, amounting to R$2,727,842.

In February 2019, the Company bought back 1,800,000 preferred shares, in trades in the first quarterstock market, at a total cost of 2015,R$2,572 to ensure the second quartercompliance of 2014,the obligation assumed by the Company to transfer own shares held in treasury to shareholder Bratel, wholly-owned subsidiary da Pharol, in the context of the settlement entered into by both companies (Note 1).

In April 2019, due to confirmation of the settlement entered into by Oi and Pharol, 32,000,000 common shares and 1,800,000 preferred shares were delivered to Bratel, totaling 33,800,000 shares as provided for by the first half of 2012, described below:

(i)

On February 27, 2012, the Extraordinary Shareholders’ Meeting of the Company approved the Merger Protocol and Justification of Coari with and into the Company and, as a result, the cancelation of the all the treasury shares held by the Company on that date;

(ii)

On February 27, 2012, the Extraordinary Shareholders’ Meeting of the Company approved the Merger Protocol and Justification of TNL with and into the Company, and the Company’s shares then held by TNL, as a result of the merger of Coari with and into the Company, were canceled, except for 24,647,867 common shares that remained in treasury;

(iii)

Starting April 9, 2012, Oi paid the reimbursement of shares to withdrawing shareholders.

(iv)

As a result of the Company’s capital increase approved by the Board of Directors on April 30 and May 5, 2014, and due to subscription made by Pharol in PT Portugal assets, R$263,028 was reclassified to treasury shares.

(v)

Under the exchange agreement entered into with Pharol on September 8, 2014 (Note 26), approved at Pharol’s extraordinary shareholders’ meeting, by the Brazilian Securities and Exchange Commission—CVM, and at the Company’s extraordinary shareholders’ meeting, on March 30, 2015 the Company conducted a share exchange under which Pharol delivered to PTIF Oi shares divided into 474,348,720 OIBR3 shares and 948,697,440 OIBR4 shares (47,434,872 and 94,869,744 after the reverse stock split, respectively); in exchange, the Company delivered Rio Forte securities to PT SGPS, in the total principal amount of R$3,163 million (€897 million)settlement entered into by the parties (Note 1).

The treasury share position corresponding to items (i), (ii) and (iii) referred to above, do not take into consideration item (iv) because this refers to a reclassification derived from cross-shareholdings, as follows:

   Common
shares (*)
   Amount   Preferred
shares (*)
   Amount 

Balance in 2016

   148,282    5,208,938    1,812    59,125 

Balance in 2017

   148,282    5,208,938    1,812    59,125 

(*)

Number of shares in thousands

Historical cost in purchase of treasury shares (R$ per share)

  2017   2016 

Weighted average

   13.40    13.40 

Minimum

   3.79    3.79 

Maximum

   15.25    15.25 

 

(c)

Capital reserves

CapitalThe capital reserves consist mainly of the reserves described below and according to the following practices:

Special Reserve on Merger that ismerger goodwill reserve: represents the net amount of the balancing item to goodwill recorded in assets, as provided for by regulatory instruction.

Special merger reserve—net assets: represented by: (i) the net assets merged by the corporate reorganizations primarily due toCompany under the corporate reorganizationCorporate Reorganization approved on February 27, 2012. In 2015,2012; and (ii) the increase in this reserve refers to net assets recorded that are related tomerged with and into the Company upon the merger of TmarPart. The TmarPart merger was approved on September 1, 2015, pursuant to the provisions of regulatory instruction.

Other capital reserves: represented mainly by: (i) R$1,933,200 arising from the capitalization of the earnings reserves in February 2015; (ii) R$3,837,009 related to the capital increase with new funds, as mentioned in this Note, item (a); and totaled(iii) R$1,105,180 (Note 1)2,462,799 related to the absorption of capital reserves, due to the delivery of treasury shares to Bratel, pursuant to the agreement entered into, as mentioned in this Note, item (b).

(d)

Dividends and interest on capitalShare issuance costs

Dividends are calculated pursuantAs mentioned in item (a) of this Note, under the commitment agreement entered into with the backstoppers, the Company issued 272,148,705 new common shares, as compensation for the commitments assumed in said agreement, at a cost of R$337,464, recognized in share issuance cost as a contra entry to the Company’s Bylawscapital increase, plus R$86,180 related to expenses incurred in the issue process.

Oi S.A.Under Judicial ReorganizationDebtor-in-Possession and the Brazilian Corporate Law. Preferred dividends or priority dividends are calculated pursuantSubsidiaries

Notes to the Company’s Bylaws.Consolidated Financial Statements

Preferred shares are nonvoting, but are assured priority in the payment(In thousands of the noncumulative minimum dividends equal to the higher of 6% per year of the amount obtained by dividing capital stock by the total number of shares of the Company or 3% per year of the amount obtained by dividing book equity by the total number of shares of the Company.Brazilian reais – R$, unless otherwise stated)

By decision of the Board of Directors, the Company can pay or credit, as dividends, interest on capital pursuant to Article 9, paragraph 7, of Law 9249/1995. The interest paid or credited will be offset against the annual mandatory minimum dividend amount, pursuant to Article 43 of the Bylaws.

The mandatory minimum dividends, which are calculated pursuant to Article 202 of Law 6404/1976 (Brazilian Corporate Law), were not calculated because the Company reported losses in 2017, 2016 and 2015.

 

(e)

Share issue costsBasic and diluted earnings per share

This line item includesOn January 16, 2019, the share issue costs net of taxes amounting to R$377,429, of which R$194,464 is taxes. These costs are relatedCompany issued 1,530,457,356 common shares to the following corporate transactions: (1)holders of subscription warrants. On January 21, 2019, the Company issued 91,080,933 common shares to the holders of subscription rights that requested subscriptions of the excess common shares. On January 25, 2019, 1,604,268,162 New Common Shares were subscribed and paid in. The end of the capital increase process, through the subscription and payment of all 3,225,806,451 New Common Shares issued as part of the Capital Increase—New Funds, represented a contribution of new funds to the Company totaling R$4,000,000,000.00. This transaction had an impact on earnings per share, since the shareholders were diluted.

The common and preferred shareholders have different rights in accordance withterms of dividends, voting rights, and liquidation, as prescribed by the planCompany’s bylaws. Accordingly, basic and diluted earnings (losses) per share were calculated based on profit (loss) for the business combination betweenyear available to the Companycommon and Pharol and (2)preferred shareholders.

Basic

Basic earnings (loss) per share are calculated by dividing the corporate reorganization of February 27, 2012, and (3) merger of TmarPart with and into Oi. These costs directlyprofit attributable to the mentioned eventsowners of the Company, available to common and preferred shareholders, by the weighted average number of common and preferred shares outstanding during the year.

Diluted

Diluted earnings (loss) per share are basically representedcalculated by expenses onadjusting the preparationweighted average number of prospectusoutstanding common and reports, third-party professional services, fees and commissions, transfer costs, and registration costs.

(f)

Other comprehensive income

Thepreferred shares, to estimate the dilutive effect of all convertible securities. Currently the Company recognizes in this line item other comprehensive income, which includes hedge accounting gains and losses, actuarial gains and losses, foreign exchange differences arising on translating the net investment in foreign subsidiaries, and the tax effects related to these components, which aredoes not recognized in the statement of profit or loss.have any potentially dilutive shares.

(g)

Basic and diluted loss per share

The table below shows the calculations of basic and diluted lossearnings per shareshare:

 

   2017   2016   2015
(restated)
 

Loss for the year

   (4,027,661   (15,679,742   (10,794,183
  

 

 

   

 

 

   

 

 

 

Loss attributable to owners of the Company

   (3,736,518   (15,502,132   (10,381,490

Net loss attributable tonon-controlling interests

   (291,143)     (177,610   (412,693
  

 

 

   

 

 

   

 

 

 

Loss allocated to common shares – basic and diluted

   (2,874,290   (11,924,904   (4,473,818

Loss allocated to preferred shares—basic and diluted

   (862,228   (3,577,228   (5,907,672

Weighted average number of outstanding shares

      

(in thousands of shares)

      

Common shares – basic and diluted

   519,752    519,752    314,518 

Preferred stock – basic and diluted

   155,915    155,915    415,321 

Loss per share attributable to owners of the Company (in Reais):

      

Common shares—basic and diluted

   (5.53   (22.94   (14.22

Preferred stock—basic and diluted

   (5.53   (22.94   (14.22

Loss per share from continuing operation attributable to owners of the Company:

      

Common shares—basic and diluted

   (5.53   (22.94   (13.04

Preferred shares—basic and diluted

   (5.53   (22.94   (13.04

Loss per share from discontinued operation attributable to owners of the Company:

      

Common shares—basic and diluted

   —      —      (1.13

Preferred shares—basic and diluted

   —      —      (1.13
   2019  2018   2017 

Profit (loss) attributable to owners of the Company

   (9,000,434)   24,591,140    (6,365,019) 

Profit (loss) allocated to common shares - basic and diluted

   (8,764,803  22,036,074    (4,896,241

Profit (loss) allocated to preferred shares – basic and diluted

   (235,631  2,555,066    (1,468,778

Weighted average number of outstanding shares (in thousands of shares)

     

Common shares - basic and diluted

   5,788,447   1,344,686    519,752 

Preferred shares - basic and diluted

   155,615   155,915    155,915 

Profit (loss) per share (in reais):

     

Common shares - basic and diluted

   (1.51  16.39    (9.42

Preferred shares - basic and diluted

   (1.51  16.39    (9.42

Preferred shares will become voting shares if the Company does not pay minimum dividends to which preferred shares are entitled under the Company’s Bylaws during three consecutive years.

Oi S.A.Under Judicial ReorganizationDebtor-in-Possession and Subsidiaries

Notes to the Consolidated Financial Statements

(In accordance with the JRP the New I Common Shares will dilute the equity interestthousands ofpre-petition shareholders, potentially diluting current shareholders equity up to 72.12%. Brazilian reais – R$, unless otherwise stated)

22.     PROVISION FOR PENSION PLAN

27.

EMPLOYEE BENEFITS

 

(a)

Pension fundsplans

The Company and its subsidiaries sponsor retirement benefit plans (“Pension Funds”) for their employees, provided that they elect to be part of such plan.plan, and current beneficiaries. The table below shows the benefit plans existing pension plans at December 31, 2017.2019.

 

Benefit plans

  

Sponsors

  

Manager

TCSPREV

  

Oi, Oi Móvel and BrT Multimídia and Oi Internet

  

FATL

BrTPREV

Oi, Oi Móvel, BrT Multimídia and Oi Internet

FATL

TelemarPrev

  

Oi, TMAR,Telemar and Oi Móvel and Oi Internet

FATL

PAMEC

  OiOi

FATLPBS-A

Telemar e OiSISTEL

PBS-Telemar

  TelemarFATL

TelemarPBS-TNC

  

FATL

PAMEC

Oi Móvel
  

Oi

Oi

PBS-A

Telemar and Oi

Sistel

PBS-TNCP

Oi Móvel

Sistel

FATL

CELPREV

  

Oi Móvel

  

Sistel

FATL

PAMA

  

Oi and Telemar

  

Sistel

SISTEL

Sistel

SISTEL – Fundação Sistel de Seguridade Social

FATL – Fundação Atlântico de Seguridade Social

ForWhenever mentioned in this Note, for purposes of the pension plans, described in this note, the Company canmay also be referred to as the “Sponsor”.

The sponsored plans are valued by independent actuaries at the end of the annual reporting period. For the year ended December 31, 2019, the actuarial valuations were performed by PREVUE Consultoria. The Bylaws provide for the approval of the supplementary pension plan policy, and the joint liability attributed to the defined benefit plans is governedruled by the agreements entered into with the pension fund entities, with the agreement of the National Pension Plan Authority (PREVIC), as regards the specific plans. PREVIC is the official agency that approves and oversees said plans.

The sponsored defined benefit plans are closed to new entrants because they areclose-end pension funds. Participants’ and the sponsors’ contributions are defined in the funding plan.

Underfunded statusActuarial liabilities are recognized for the sponsored defined benefit plans that report an actuarial deficit. For the plans that report an actuarial surplus, assets are recorded when there is an express authorization for offsetting them against future employer contributions.

The unfunded status areProvisions for pension plans

Refer to the recognition of the actuarial deficit of the defined benefit plans, as follows:shown below:

 

   2017   2016 

BrTPREV plan

   629,120    500,816 

PAMEC plan

   3,300    3,276 

Financial obligations—BrTPREV plan (i)

   —      55,954 
  

 

 

   

 

 

 

Total unfunded status

   632,420    560,046 
  

 

 

   

 

 

 

Reclassification to liabilities subject to compromise (Note 28).

   (560,046   (560,046
  

 

 

   

 

 

 

Totalnon-current

   72,374    —   
   2019   2018 

Actuarial liabilities

    

Financial obligations—BrTPREV plan (i)

   626,748    574,725 

PAMEC Plan

   6,264    4,397 

Total

   633,012    579,122 

Non-current

   633,012    579,122 

 

(i)

Represented by the agreement ofThe Company had a financial obligations agreement entered into by the Company andwith Fundação Atlântico intended for the payment of the mathematical provision without coverage by the plan’s assets. This obligation representsWith the additional commitment betweenapproval and ratification of the provision recognized pursuantJRP, the related claim of Fundação Atlântico against Oi is subject to the actuarial assumptionsnew terms and conditions of the financial obligations agreement calculated based on the laws applicable toclose-end pension funds, regulated by PREVIC. This agreement was added to the court reorganization’s list of creditors under Class I (Note 1).JRP.

Over funded status

Oi S.A.Under Judicial ReorganizationDebtor-in-Possession and Subsidiaries

Notes to the Consolidated Financial Statements

(In thousands of Brazilian reais – R$, unless otherwise stated)

Assets recognized to be offset against future employer contributions

The Company recognized TCSPREV Plan assets related to: (i) sponsor contributions which participants that left the Plan are not entitled to redeem; and (ii) part of the Plan’s surplus attributed to the sponsor.

The assets recognized are used to offset future employer contributions. These assets are broken down as follows:

 

   2017   2016 

TCSPREV plan

   1,329,931    1,272,889 

TelemarPrev plan

   317,500    362,251 

PBS – Telemar plan

   53,041    28,044 

Other

   —      (21,323
  

 

 

   

 

 

 

Total

   1,700,472    1,641,861 
  

 

 

   

 

 

 

Current

   1,080    6,539 

Non-current

   1,699,392    1,635,322 

   2019   2018 

Actuarial assets

    

TCSPREV Plan

   56,559    68,934 

CELPREV Plan

   222    199 

PBS-TNC Plan

   3,264   

Total

   60,045    69,133 

Current

   5,430    4,880 

Non-current

   54,615    64,253 

Characteristics of the sponsored pension plans

 

1)

FATL

FATL,closed-end,close-end, multiple sponsor, multiple plan pension fund, is a nonprofit, private pension-related entity, with financial and administrative independence, headquartered in Rio de Janeiro, State of Rio de Janeiro, engaged in the management and administration of pension benefit plans for the employees of its sponsors.

Plans

 

(i)

BrTPREV

Variable contribution pension Benefit Plan, enrolled with the National Register of Benefit Plans (CNPB) underNo. 2002.0017-74.

The monthly, mandatory Basic Contribution of the BrTPREV group Participants corresponds to the product obtained, in whole numbers, by applying a percentage to the Contribution Salary (SP), according to the Participant’s age and option, as follows: (i) Age up to 25 years old—Basic Contribution cohort of 3% and 8% of the SP; (ii) Age 26 to 30 years old—Basic Contribution cohort of 4% to 8% of the SP; (iii) Age 31 to 35 years old—Basic Contribution cohort of 5% to 8% of the SP; (iv) Age 36 to 40 years old—Basic Contribution cohort of 6% to 8% of the SP; (v) Age 41 to 45 years old—Basic Contribution cohort of 7% to 8% of the SP; and (vi) Age 46 years old or more—Basic Contribution cohort of 8% of the SP.

The monthly Contribution of the Fundador/Alternativo group (merged) Participants corresponds to the sum of: (i) 3% charged on the Contribution Salary; (ii) 2% charged on the Contribution Salary that exceeds half of the highest Official Pension Scheme Contribution Salary, and (iii) 6.3% charged on the Contribution Salary that that exceeds the highest Official Pension Scheme Contribution Salary.

In accordance with regulatory criteria, the Sponsors’ contributions, related to each BrTPREV group Participant, are automatically cancelled on the month subsequent to the month when the same Participant reaches the age of 60 years old, 10 years of Credited Services, and 10 years of Plan membership.

The BrTPREV group Participant’s Voluntary Contribution corresponds to the product obtained, in whole numbers, by applying a percentage of up 22%, elected by the Participant, to the Participation Salary. The Sporadic Contribution of a BrTPREV group Participant is optional and both its amount and frequency are freely chosen by the Participant, provided it is not lower than one (1) UPBrT (BrT’s pension unit). The Sponsor does not make any counterpart contribution to the Participant’s Voluntary or Sporadic Contribution.

The Plan’s Charter provides for contribution parity by the Participants and the Sponsors. The plan is funded under the capital formation approach.

(ii)

PBS-Telemar

Defined contribution pension Benefit Plan, closed to new entrants, enrolled with the CNPB underNo. 2000.0015-56.

The contributions from Active Participants of thePBS-Telemar Benefit Plan correspond to the sum of: (i) 0.5% to 1.5% of the Contribution Salary (according to the participant’s age on enrollment date); (ii) 1% of Contribution Salary that exceeds half of one Standard Unit; and (iii) 11% of the Contribution Salary that exceeds one Standard Unit. The Sponsors’ contributions are equivalent to 8% of the payroll of active participants of the plan. The plan is funded under the capital formation approach.

 

(iii)(ii)

TelemarPrev

Variable contribution pension Benefit Plan, enrolled with the CNPB underNo. 2000.0065-74.

Oi S.A.Under Judicial ReorganizationDebtor-in-Possession and Subsidiaries

Notes to the Consolidated Financial Statements

(In thousands of Brazilian reais – R$, unless otherwise stated)

A participant’s regular contribution is comprised of two portions: (i) basic—equivalent to 2% of the contribution salary; and (ii) standard—equivalent to 3% of the positive difference between the total contribution salary and the social security contribution. The additional extraordinary contributions from participants are optional and can be made in multiples of 0.5% of the Contribution Salary, for a period of not less than six (6) months. Nonrecurring extraordinary contributions from a participant are also optional and cannot be lower than 5% of the Contribution Salary ceiling.

The Plan’s Charter requires the parity between participants’ and sponsors’ contributions, up to the limit of 8% of the Contribution Salary, even though a sponsor is not required to match Extraordinary Contributions made by participants. The plan is funded under the capital formation approach.

 

(iv)(iii)

TCSPREV

Variable contribution pension Benefit Plan, closed to new entrants, enrolled with the CNPB underNo. 2000.0028-38.

On November 30, 2018, date of the actual merger, TCSPREV Benefits Plan merged the BrTPREV Benefits Plan (CNPBNo. 2002.0017-74) to become the full successor of this Plan’s rights and obligations, assuming all its assets and liabilities. This merger was approved by PREVIC Administrative Rule 995, of October 24, 2018, published on Federal Official Gazette No. 208 of October 29, 2018.

With the recognition and registration of the merger, the Participants and Beneficiaries linked to BrTPREV automatically became Participants and Beneficiaries TCSPREV, in accordance with the categories of Beneficiaries existing on the day prior to the merger date.

The monthly, mandatory Basic Contribution of the Active Participants of the TCSPREV group Participantsand BrTPREV corresponds to the productoutcome obtained in whole numbers, by applying a percentage chosen by the Participant,that may range from 3% to 8% on the Contribution Salary, (SP) as follows: (i) Age uppursuant to 25 years old—basicthe age and option of each Participant. The Plan’s Charter provides for contribution cohort of 3%parity by the Participants and 8%the Sponsors.

The monthly Contribution of the SP;Fundador/Alternativo Plan Participants, previously merged with and into BrTPREV, corresponds to the sum of: (i) 3% charged on the Contribution Salary; (ii) Age 26 to 30 years old—basic contribution cohort of 4% to 8%2% charged on the Contribution Salary that exceeds half of the SP;highest Official Pension Scheme Contribution Salary, and (iii) Age 31 to 35 years old—basic6.3% charged on the Contribution Salary that that exceeds the highest Official Pension Scheme Contribution Salary. The Plan’s Charter provides for contribution cohort of 5% to 8% ofparity by the SP; (iv) Age 36 to 40 years old—basic contribution cohort of 6% to 8% ofParticipants and the SP; (v) Age 41 to 45 years old—basic contribution cohort of 7% to 8% of the SP; and (vi) Age 46 years old or more—basic contribution cohort of 8% of the SP.Sponsors.

In accordance with regulatory criteria, the Sponsors’ contributions, related to each TCSPREV group Participant,and BrTPREV Participants are automatically cancelled on the month subsequent to the month when the same Participant reaches the age of 60 years old, 10 years of Credited Services, and 10 years of Plan membership.

For participants migratingwho migrated from other plans,thePBS-TCS Plan to the TCSPREV Plan, the Sponsors’ contributions are cancelled on the month subsequent to the month when a Participant reaches the age of 57 years old, 10 years of uninterrupted membership ofPBS-TCS and the TCSPREV Plan, 10 years of Credited Services at the sponsor,Sponsor, and 35 years of registration with the official Social Security scheme.

The TCSPREV groupand BrTPREV Participant’s Voluntary Contribution corresponds to the product obtained, in whole numbers, by applying a percentage of up 22%, elected by the Participant, to the Participation Salary.

The Sporadic Contribution of a Participant is optional and both its amount and frequency are freely chosen by the Participant, as defined by the TCSPREV or BrTPREV Plan, provided it is not lower than one (1) UPTCS (TCSPREV’s pension unit).(TCSPREV Pension Unit) or one (1) UPBrT (BrT’s Pension Unit), respectively. The Sponsor does not make any counterpart contribution to the Participant’s Voluntary or Sporadic contribution.

The Plan’s Charter provides for contribution parity by the Participants and the Sponsors. The plan is funded under the capital formation approach.

 

Oi S.A.Under Judicial ReorganizationDebtor-in-Possession and Subsidiaries

Notes to the Consolidated Financial Statements

(In thousands of Brazilian reais – R$, unless otherwise stated)

(v)(iv)

PBS-TNC

Defined contribution pension Benefit Plan, closed to new entrants, enrolled with the CNPB underNo. 2000.0013-19.

The contributions from Active Participants of thePBS-TNC Benefit Plan correspond to the sum of: (i) 0.28% to 0.85% of the Contribution Salary (according to the participant’s age on enrollment date); (ii) 0.57% of Contribution Salary that exceeds half of one Standard Unit; and (iii) 6.25% of the Contribution Salary that exceeds one Standard Unit. The Sponsors’ contributions are equivalent to a percentage of the payroll of the employees who are Active Plan Participants, as set on an annual basis in the Costing Plan.

The contribution of the Current Beneficiaries (only those who receive a retirement allowance) is equivalent to a percentage to be set on an annual basis in the Costing Plan, applied on the overall benefit, limited to the amount of the allowance.

The plan is funded under the capital formation approach.

 

(vi)(v)

CELPREV

Defined Contribution Pension Benefit Plan, enrolled with the CNPB underNo. 2004.0009-29.

On January 12, 2018, pursuant to Administrative Rule 22, published on the Federal Official Gazette of January 16, 2018, PREVIC approved the new text of the Plan’s Charter, which closes the number of CELPREV participants and prevents new entrants.

The Participant’s Basic Regular Contribution corresponds to the product obtained by applying a percentage, 0%, 0.5%, 1%, 1.5% or 2%, depending on each participant’s option, to his or her Contribution Salary (SP). The Sponsors contribute with an amount equivalent to such contribution, less the monthly, mandatory contribution of each Sponsor required to fund risk costs (Sick Pay Benefit).

The Additional Regular Contribution corresponds The Participant’s Basic Regular Contribution corresponds to the product obtained by applying a percentage ranging from 0% to 6%, in multiples of 0.5%, as elected by each participant, on the Contribution Salary exceeding 10 Plan Benchmark Units (URPs). The Sponsors contribute with an equivalent amount.

The Participant’s Voluntary Contribution corresponds to a whole number percentage, freely elected by each participant, applied on the Contribution Salary. The Sponsor does not make any counterpart contribution to this contribution.

The Sponsor’s Nonrecurring Contribution is voluntarily and corresponds to applying a percentage ranging from 50% to 150% of the aggregate Basic Regular and Additional Regular Contributions of the Sponsor, pursuant to consistent,non-discriminatory criteria, made with the frequency set by the Sponsor.

The Sponsor’s Special Contribution is specific for new Plan members who have joined the plan within 90 days starting March 18, 2004.

The Sponsor’s monthly, mandatory Risk Contribution, required to fund the Sick Pay Benefit, corresponds to percentage ofNon-migrating Participants’ Contribution Salary payroll.

The plan is funded under the capital formation approach.

 

2)

SISTEL

SISTEL is a nonprofit, private welfare and pension entity, established in November 1977, which is engaged in creating and operating private plans to grant benefits in the form of lump sums or annuities, supplementary or similar to the government retirement pensions, to the employees and their families who are linked to SISTEL’s sponsors.

Oi S.A.Under Judicial ReorganizationDebtor-in-Possession and Subsidiaries

Notes to the Consolidated Financial Statements

(In thousands of Brazilian reais – R$, unless otherwise stated)

Plans

 

(i)

PBS-A

Multiemployer pensionDefined benefit plan jointly sponsored with other sponsors associated to the provision of telecommunications services and offered to participants who held the status of beneficiaries on January 1, 2000.

Contributions to thePBS-A are contingent on the determination of an accumulated deficit anddeficit. As at December 31, 2019, date of the Company is jointly and severally liable, along with other fixed-line telecommunications companies, for 100%last actuarial valuation, the plan presented a surplus.

In December 2019, the National Pension Plan Authority (PREVIC) approved the allocation of any insufficiency in payments owed to membersa special reserve of thePBS-A plan. AsBenefit Plan, with the reversal of December 31, 2017,amounts to sponsors and improvement of benefits, in the form of temporary income, to the beneficiaries. The total amount of the Company’s share of thePBS-APBS-A’s plan had a surplus corresponds to R$669,054 (R$140,274 in the Company), to be received in 36 monthly installments, adjusted by the Plan’s profitability, the accounting recognition of R$2,387,963. No contributions werewhich as the installments are received, with an impact on other comprehensive income, as required in 2017, 2016 and 2015.

by IAS 19.

(ii)

PAMA

PAMA is a multiemployer healthcare plan for retired employees aimed at providing medical care coverage to beneficiaries, with copayments by and contributions from the latter. The PAMA plan has been closedlatter, provided that linked to new members since February 2000, other than new beneficiaries of current members and employees that are coveredthe Defined Benefit pension plans managed by thePBS-A plan who have not yet electedSISTEL.

Up to join the PAMA plan. In December 2003,2014, the Company began sponsoringdid not consider the PCE –Special Coverage Plan, or the PCE plan, a health-care plan managed by Sistel. The PCE plan is open to employees that are covered by the PAMA plan. From February to July 2004, December 2005 to April 2006, June to September 2008, July 2009 to February 2010, March to November 2010, February 2011 to March 2012assets and March 2012 until today, the Company offered incentives to its employees to migrate fromliabilities of the PAMA plan because it is multi-sponsored and similar to defined contribution plans (benefits paid are limited to the PCEamount of the contributions received by the plan), and there are no other obligations in addition to the existing balances.

However, as from the issue of National Supplementary Healthcare Agency’s position that SISTEL is a sponsor of the healthcare plan as defined by Law 9656/1998 and as a result does not qualify as a Healthcare plan operator, SISTEL is liable for some plan obligations, even though it is not make entitled to revenue from the corresponding contributions. Thus, it is no longer possible to qualify this plan as a defined contribution plan.

In October 2015, in compliance with a court order, SistelSISTEL transferred the surpluses of thePBS-A benefits plan, amounting to R$3,042 million, to ensure the solvency of the plan PAMA. Of the total amount transferred, R$2,127 million is related to the plans sponsored by the Company, apportioned proportionallyprorated to the obligationsportions of the defined benefit plan.

Asobligations. The amount was established based on actuarial studies prepared by an outside consulting firm using assumptions consistent with the population of December 31, 2017,PAMA users and the projection of medical expenses increase inherent to this population. Beginning on the issue of said court order, the Company started to calculate and disclose information on the PAMA plan had a surplus of R$395,359. No significant contribution in 2017, 2016 and 2015.actuarial obligations, pursuant to IAS 19 criteria.

 

3)

PAMEC-BrT—Assistance plan managed by the Company

Defined benefitHealthcare plan intended to provide medical care to the retirees and survivor pensioners linked to the TCSPREV pension planBenefit Plan. Benefit Plan managed by FATL.

The contributions forPAMEC-BrT were fully paid in July 1998, through a bullet payment.single appropriation. However, as this plan is now administrated by the Company, after the transfer of management by Fundação 14 in November 2007, there are no assets recognized to cover current expenses, and the actuarial obligation is fully recognized in the Company’s liabilities.

Funded StatusOi S.A.Under Judicial ReorganizationDebtor-in-Possession and Subsidiaries

Notes to the Consolidated Financial Statements

(In thousands of Brazilian reais – R$, unless otherwise stated)

Statuses of the sponsored plans, revalued at the end of the reporting period

Changes in the actuarial obligations, fair value of assets and amounts recognized in the balance sheet

 

   2017  2016 
   TCSPREV  BrTPREV  TelemarPrev  PBS-
Telemar
  PAMEC  TCSPREV  BrTPREV  TelemarPrev  PBS-
Telemar
  PAMEC 

Projected benefit obligation at the beginning of the year

   572,477   2,306,858   3,491,343   286,159   3,276   497,129   2,000,754   2,792,547   244,178   2,585 

Service cost

   457   102   1,545   33   —     551   138   2,042   24  

Interest cost

   64,927   260,650   397,842   32,488   378   62,214   249,319   350,701   30,475   330 

Benefits paid

   (54,979  (205,879  (263,493  (23,158  (122  (53,329  (196,368  (245,496  (21,746  (157

Participan’s contributions

   —     —     —     41   —        42  

Changes in actuarial assumptions

   42,384   162,980   197,816   12,096   (232  65.912   253.015   591.550   33.216   517 
  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 

Projected benefit obligation at the end of the year

   625,266   2,524,711   3,825,053   307,659   3,300   572,477   2,306,858   3,491,343   286,159   3,276 
  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 
   2017  2016 
   TCSPREV  BrTPREV  TelemarPrev  PBS-
Telemar
  PAMEC  TCSPREV  BrTPREV  TelemarPrev  PBS-
Telemar
  PAMEC 

Fair value of plan assets at the beginning of the year

   1,845,367   1,806,042   3,853,595   314,203    1,558,858   1,601,000   3,275,485   277,624  

Actual return on plan assets

   163,580   295,413   552,451   69,540    340,110   354,410   823,606   58,211  

Company’s contributions

   —     15    73   122    47,000    72   157 

Participan’s contributions

   —     —      41       42  

Benefits paid

   (54,979  (205,879  (263,493  (23,158  (122  (53,329  (196,368  (245,496  (21,746  (157
  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 

Fair value of plan assets at the end of the year

   1,953,967   1,895,591   4,142,553   360,700    1,845,367   1,806,042   3,853,595   314,203  
  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 
   2017  2016 
   TCSPREV  BrTPREV  TelemarPrev  PBS-
Telemar
  PAMEC  TCSPREV  BrTPREV  TelemarPrev  PBS-
Telemar
  PAMEC 

Funded (unfunded) status of plan

   (1,328,701  629,120   (317,500  (53,041  3,300   (1,272,889  500,816   (362,251  (28,044  3,276 
  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 
   2019 
   PENSION PLANS  MEDICAL CARE
PLANS
 
   TCSPREV  PBS-Telemar  TelemarPrev  PBS-A  PBS-TNC  CELPREV  PAMEC  PAMA 

Present value of actuarial obligation at beginning of year

   3,256,516   328,130   4,165,284   4,811,332   35,043   26   4,397   3,422,402 

Interest on actuarial liabilities

   283,542   28,419   367,633   415,476   3,066   2   414   308,512 

Current service cost

   250   34   1,613    82   2    322 

Participant contributions made in the year

   15   28       

Benefits paid, net

   (262,369  (23,683  (285,160  (429,813  (2,460   (484  (229,329

Increase/(decrease) of assets due to changes in the Plan

      183,195     

Benefit obligation result allocated to other comprehensive income

   500,731   32,358   729,147   660,695   4,984   1   1,937   641,713 

Asset increase/(decrease) as a result of the Plan’s merger

         

Present value of actuarial obligation at the end of the year

   3,778,685   365,286   4,978,517   5,640,885   40,715   31   6,264   4,143,620 

Fair value of assets at the beginning of the year

   3,621,068   379,000   4,508,570   7,316,395   60,062   3,340    3,443,944 

Return on plan assets

   313,409   33,149   394,800   649,891   5,255   293    312,145 

Amortizing contributions received from sponsor

         484  

Sponsor

   13   65       

Participants

   15   28       

Benefits payment

   (262,369  (23,683  (285,160  (429,813  (2,460   (484  (229,329

Benefit obligation result allocated to other comprehensive income

   345,124   42,087   680,478   730,389   1,980   558    895,983 

Asset increase/(decrease) as a result of the Plan’s merger

         

Fair value of plan assets at the end of the year

   4,017,260   430,646   5,298,688   8,266,862   64,837   4,191    4,422,743 

(=) Net actuarial liability/(asset) amount

   (238,575  (65,360  (320,171  (2,625,977  (24,122  (4,160  6,264   (279,123

Effect of the asset/onerous liability recognition ceiling

   182,016   65,360   320,171   2,625,977   20,858   3,938    279,123 

(=) Recognized net actuarial liability/(asset)

   (56,559     (3,264  (222  6,264  

Net periodic defined benefit pension cost forOi S.A.Under Judicial ReorganizationDebtor-in-Possession and Subsidiaries

Notes to the years ended December 31, 2017, 2016 and 2015 includes the following:Consolidated Financial Statements

(In thousands of Brazilian reais – R$, unless otherwise stated)

 

   2017
   TCSPREV  BrTPREV  TelemarPrev  PBS-Telemar  

 

Net service cost

   457   102   1.545   0,.033  

Interest cost

   64,927   260,650   397.842   32.488  

Expected return on plan assets

   (220,246  (210,579  (440.696  (35.817 

Amortization of net actuarial losses (gains)

     16.482   

Amortization of prior year service costs (gains)

   (5,636  1,552    

Amortization of initial transition obligation

      
  

 

 

  

 

 

  

 

 

  

 

 

  

 

Net periodic pension cost (benefit)

   (160,498  51,724   (24,828  (3.297 
  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

   2016 
   TCSPREV  BrTPREV  TelemarPrev  PBS-Telemar  PAMEC 

Net service cost

   551   138   2,042   24  

Interest cost

   62,214   249,319   350,701   30,475   330 

Expected return on plan assets

   (193,747  (206,407  (413,965  (34,872 

Amortization of net actuarial losses (gains)

     4,380   

Amortization of prior year service costs (gains)

   (5,636  1,552    

Amortization of initial transition obligation

     (1,051  
  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 

Net periodic pension cost (benefit)

   (136,618  44,603   (57,894  (4,373  330 
  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 
  2018 
  PENSION PLANS  MEDICAL CARE
PLANS
 
  BrTPREV
(*)
  TCSPREV  PBS-Telemar  TelemarPrev  PBS-A  PBS-TNC  CELPREV  PAMEC  PAMA 

Present value of actuarial obligation at beginning of year

  2,524,728   625,266   307,658   3,825,053   4,675,447   31,938   41   3,300   3,113,772 

Interest on actuarial liabilities

  218,105   78,223   29,113   362,886   439,285   3,027   4   317   299,881 

Current service cost

  74   196   41   1,870    55   3    273 

Participant contributions made in the year

  12   2   34     1    

Benefits paid, net

  (177,215  (61,605  (23,441  (272,271  (422,312  2,527    (688  (237,744

Benefit obligation result allocated to other comprehensive income

  60,942   (12,212  14,725   247,746   118,912   (2,505  (22  1,468   246,220 

Asset increase/(decrease) as a result of the Plan’s merger

  (2,626,646  2,626,646        

Present value of actuarial obligation at the end of the year

   3,256,516   328,130   4,165,284   4,811,332   35,043   26   4,397   3,422,402 

Fair value of assets at the beginning of the year

  1,895,608   1,953,967   360,700   4,142,553   7,462,931   59,723   3,030    3,243,093 

Return on plan assets

  161,415   200,469   34,332   394,097   713,294   5,759   298    312,593 

Amortizing contributions received from sponsor

  11         

Regular contributions received by plan

  12   4   100     3   1   688  

Sponsor

   2   66     2    

Participants

  12   2   34     1    

Benefits payment

  (177,215  (61,605  (23,441  (272,271  (422,312  (2,505   (688  (237,744

Benefit obligation result allocated to other comprehensive income

  36,579   (388,177  7,309   244,191   (437,518  (2,918  11    126,002 

Asset increase/(decrease) as a result of the Plan’s merger

  (1,916,410  1,916,410        

Fair value of plan assets at the end of the year

   3,621,068   379,000   4,508,570   7,316,395   60,062   3,340    3,443,944 

(=) Net actuarial liability/(asset) amount

   (364,552)   (50,870)   (343,286)   (2,505,063)   (25,019)   (3,314)   4,397   (21,542) 

Effect of the asset/onerous liability recognition ceiling

   295,618   50,870   343,286   2,505,063   25,019   3,115    21,542 

(=) Recognized net actuarial liability/(asset)

   (68,934)       (199)   4,397  

 

   2015 
   TCSPREV  BrTPREV  TelemarPrev  PBS-Telemar  PAMEC 

Net service cost

   586   142   2,785   80  

Interest cost

   57,066   228,738   328,289   28,089   345 

Expected return on plan assets

   (162,701  (180,363  (356,313  (29,293 

Amortization of net actuarial losses (gains)

     47,438   

Amortization of prior year service costs (gains)

   (5,636  1,552    

Amortization of initial transition obligation

     (4,203  
  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 

Net periodic pension cost (benefit)

   (110,684  50,069   17,996   (1,124  345 
  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 
(*)

Plan merged with into TCSPREV on November 30, 2018.

Oi S.A.Under Judicial ReorganizationDebtor-in-Possession and Subsidiaries

Notes to the Consolidated Financial Statements

(In thousands of Brazilian reais – R$, unless otherwise stated)

The net periodic pension cost expectedCompany determines the amount available to bededuct from future contributions according to the applicable legal provisions and the benefit plan charter. The amount of the asset linked to the TCSPREV,PBS-TNC and CELPREV Plans recognized in 2018 are as follows:

   2018 
   TCSPREV  BrTPREV  TelemarPrev  PBS-Telemar  PAMEC 

Net service cost

   192   81   1,870   40  

Interest cost

   59,093   237,931   362,886   29,114   317 

Expected return on plan assets

   (195,301  (189,525  (420,557  (36,744 

Amortization of net actuarial losses (gains)

    9,038   32,823   

Amortization of prior year service costs (gains)

   (5,636  1,552    
  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 

Net periodic pension cost (benefit)

   (141,652  59,077   (22,978  (7,590  317 
  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 

The following actuarial assumptions were used to determine the actuarialCompany’s financial statements does not exceed the present value of future contributions.

Expenses (revenue) components of the Company’s projected benefit obligation:benefits

 

   2017 
   TCSPREV  BrTPREV
and PAMEC
  TelemarPrev
and
PBS-Telemar
 

Discount rate for determining projected benefit obligations

   9.83  9.83  9.83

Expected long-term rate of return on plan assets

   9.83  9.83  9.83

Annual salary increases

   By Sponsor   By Sponsor   By Sponsor 

Rate of compensation increase

   4.30  4.30  4.30

Inflation rate assumption used in the above

   4.30  4.30  4.30
   2019 
   PENSION PLANS  MEDICAL CARE
PLANS
 
   TCSPREV  PBS-Telemar  TelemarPrev  PBS-A  PBS-TNC  CELPREV  PAMEC   PAMA 

Current service cost

   250   34   1,613    82   2     322 

Interest on actuarial liabilities

   283,541   28,419   367,633   415,476   3,066   2   414    308,512 

Return on plan assets

   (313,409  (33,149  (394,800  (649,891  (5,255  (293    (312,146

Interest on onerous liability

   24,000   4,725   27,167   234,415   2,065   273     3,634 

Effect of the unrecognized net actuarial asset

          

Expenses (income) recognized in statement of profit or loss

   (5,618)   29   1,613    (42)   (16)   414    322 

Expenses (income) recognized in other comprehensive income

   18,005   36   (1,613   (2,382  (7  1,937    (322

Total expense (income) recognized

   12,387   65     (2,424)   (23)   2,351   

 

   2016 
   TCSPREV  BrTPREV
and
PAMEC
  TelemarPrev
and
PBS-Telemar
 

Discount rate for determining projected benefit obligations

   11.83  11.83  11.83

Expected long-term rate of return on plan assets

   11.83  11.83  11.83

Annual salary increases

   6.45  1.5  5.50

Rate of compensation increase

   5.50  5.50  5.50

Inflation rate assumption used in the above

   5.50  5.50  5.50
  2018 
  PENSION PLANS  MEDICAL CARE
PLANS
 
  BrTPREV  TCSPREV  PBS-Telemar  TelemarPrev  PBS-A  PBS-TNC  CELPREV  PAMEC  PAMA 

Current service cost

  74   196   41   1,870    55   3    274 

Interest on actuarial liabilities

  218,103   78,222   29,114   362,887   439,285   3,027   4   317   299,881 

Return on plan assets

  (161,415  (200,469  (34,332  (394,097  (713,295  (5,759  (298   (312,593

Interest on onerous liability

   112,564   5,214   31,210   274,010   2,731   294    12,712 

Effect of the unrecognized net actuarial asset

          (274

Expenses (income) recognized in statement of profit or loss

  56,762   (9,487)   37   1,870    54   3   317  

Expenses (income) recognized in other comprehensive income

  24,364   42,233   30   (1,870   (891  (201  1,469  

Total expense (income) recognized

  81,126   32,746   67     (837)   (198)   1,786  

Oi S.A.Under Judicial ReorganizationDebtor-in-Possession and Subsidiaries

Notes to the Consolidated Financial Statements

(In thousands of Brazilian reais – R$, unless otherwise stated)

  2017 
  PENSION PLANS  MEDICAL
CARE PLANS
 
  BrTPREV  TCSPREV  PBS-Telemar  TelemarPrev  PBS-A  PBS-TNC  CELPREV  PAMEC  PAMA 

Current service cost

  102   457   33   1,545    48   7    170,184 

Interest on actuarial liabilities

  260,649   64,927   32,488   397,842   499,261   3,328   15   378   286,035 

Return on plan assets

  (210,579  (215,509  (35,817  (440,696  (781,757  (6,343  (301   (331,699

Interest on onerous liability

   136,800   3,317   42,854   282,496   3,014   286    45,664 

Effect of the unrecognized net actuarial asset

    (21  (1,545   (47  (7   (170,184

Expenses (income) recognized in statement of profit or loss

  50,172   (13,325)        378  

Expenses (income) recognized in other comprehensive income

  78,147   28,149        (232 

Effect of the unrecognized net actuarial asset

         

Total expense (income) recognized

  128,319   14,824        146  

Main actuarial assumptions adopted on December 31, 2019

  PENSION PLANS MEDICAL CARE PLANS
  TCSPREV PBS-Telemar TelemarPrev PBS-A PBS-TNC CELPREV PAMEC PAMA

Nominal discount rate of actuarial liability

 7.43% 7.43% 7.43% 7.43% 7.43% 7.43% 7.64% 7.64%

Estimated inflation rate

 3.80% 3.80% 3.80% 3.80% 3.80% 3.80% 3.80% 3.80%

Estimated nominal salary increase index

 4.00% 4.00% Per sponsor N.A. 8.82% 7.53% N.A. N.A.

Estimated nominal benefit growth rate

 3.80% 3.80% 3.80% 3.80% 3.80% 3.80% N.A. N.A.

Total expected rate of return on plan assets

 7.43% 7.43% 7.43% 7.43% 7.43% 7.43% 7.64% 7.64%

General mortality biometric table

 AT-2000 Basic
eased by 15%,
segregated by
gender
 AT-2000 Basic
eased by 20%,
segregated by
gender
 AT-2000 Basic
eased by 20%,
segregated by
gender
 AT-2000 Basic
eased by 15%,
segregated by
gender
 AT-2000 Basic
eased by 15%,
segregated by
gender
 N.A. AT-2000 Basic
eased by 15%,
segregated by
gender
 AT-2000 Basic
eased by 15%,
segregated by
gender

Biometric disability table

 Álvaro Vindas,
increased
by100%
 Álvaro Vindas,
increased
by100%
 Álvaro Vindas,
increased
by100%
 Álvaro Vindas,
increased
by100%
 Álvaro Vindas,
increased
by100%
 N.A. Álvaro Vindas,
increased
by100%
 Álvaro Vindas,
increased
by100%

Biometric disabled mortality table

 AT-49,
segregated by
gender
 AT-49,
segregated by
gender
 AT-49,
segregated by
gender
 AT-49,
segregated by
gender
 AT-49,
segregated by
gender
 N.A. AT-49,
segregated by
gender
 AT-49,
segregated by
gender

Turnover rate

 4.80% Nil Per sponsor,
null starting at
50 years old
and null for
Settled Benefit
 Nil Nil 2% Nil Nil

Starting age of the benefits

 57 years old 57 years old 55 years old N.A. 57 years old 55 years old N.A. N.A.

Nominal medical costs growth rate

 N.A. N.A. N.A. N.A. N.A. N.A. 6.91% 6.91%

N.A. = Not applicable.

ADDITIONAL DISCLOSURES—2019

(a)   Plans’ assets and liabilities correspond to the amounts as at December 31, 2019.

(b)   Master file data used for the plans managed by FATL and for the PAMEC plan are as at July 31, 2019, and for SISTEL are as at June 30, 2019, both projected for December 31, 2019.

Oi S.A.Under Judicial ReorganizationDebtor-in-Possession and Subsidiaries

Notes to the Consolidated Financial Statements

(In thousands of Brazilian reais – R$, unless otherwise stated)

Investment policy of the plans

The investment policies and strategies for the two single-employer benefit pension plansPBS-Telemar and TelemarPrev are subject to Resolution N° 3,121strategy of the National Monetary Council,Benefits Plans is described in their investment policy, which establishes investment guidelines.

TelemarPrev is a defined contribution plan with individual capitalization. Management allocatesannually approved by the investments in order to conciliate the expectationsgoverning board of the sponsors, active and assisted participants. The assetssponsored funds. This policy establishes that investment decision-making must take into consideration: (i) the preservation of capital; (ii) the diversification of investments; (iii) the risk appetite according to conservative assumptions; (iv) the expected return rate based on December 31, 2017 consists mainlyactuarial requirements; (v) the compatibility of investment liquidity with the following portfolio: 91% in debt securities, 5% in equity of Brazilian companies and 4% in real estate and other assets.

PBS-Telemar plan is closed for new participants and the vast majority of the current participants are receiving their benefits. The mathematical reserves are readjusted annually considering an interest rate of 6% per annum over the variation of the National Consumer Price Index (“INPC”). Therefore, management’s strategy is to guarantee resources that exceed this readjustment. Management also prepares a long-term cash-flow to match assets and liabilities. Therefore, debt securities investments are preferred when choosing the allocation of its assets, representing 89% of the portfolio in December 31, 2017.

The investment policies and strategies for BrTPREV, TCSPREV and PAMEC, which is approved annually by the pension fund’s board states that the investment decisions should consider: (i) capital preservation; (ii) diversification; (iii) risk tolerance; (iv) expected returns versus benefit plan’s interest rates; (v) compatibility between investments liquidity and pensions’plans’ cash flows, and (vi) reasonable management costs. ItThe policy also defines the volume rangesinterval for the different types of investment allowed for the pension funds, which are: domesticas follows: fixed income, domestic equity,variable income, structured investments, investments abroad, loans to pension fund’s membersparticipants, and real estate. In the fixed income portfolio, only low credit risk securities are allowed.estate investments.

Derivative instruments are only permitted for hedging purposes. Loans are restricted to certain credit limits. Tactical allocation is decided by the investment committee, consisted of the pension fund’s officers, investment manager and one member designated by the Board. Execution is performed by the Finance Department.

The average ceilings set for the different types of investment permitted for pension funds, as at December 31, 2019 and 2018, are as follows:

 

ASSET SEGMENT  TCSPREV BrTPREV PBS-
Telemar
 TelemarPrev   TCSPREV   PBS-Telemar   TelemarPrev   PBS-A   PBS-TNC   CELPREV   PAMA 

Fixed income

   100.00 100.00 100.00 100.00   100.00%    100.00%    100.00%    100.00%    100.00%    100.00%    100.00% 

Variable income

   17.00 17.00 17.00 17.00   70.00%    70.00%    70.00%    70.00%    70.00%    70.00%    0.00% 

Structured investments

   20.00 20.00 20.00 20.00   20.00%    20.00%    20.00%    20.00%    20.00%    20.00%    0.00% 

Investments abroad

   5.00 5.00 2.00 5.00   10.00%    10.00%    10.00%    0.00%    10.00%    10.00%    0.00% 

Real estate

   8.00 8.00 8.00 8.00   20.00%    20.00%    20.00%    20.00%    20.00%    20.00%    0.00% 

Loans to participants

   15.00 15.00 15.00 15.00   15.00%    15.00%    15.00%    3.00%    15.00%    15.00%    0.00% 

The allocation of plan assets as at December 31, 20172019 is as follows:

 

ASSET SEGMENT  TCSPREV  BrTPREV  PBS-
Telemar
  TelemarPrev 

Fixed income

   85.86  94.57  91.26  92.28

Variable income

   3.46  0.81  1.04  1.99

Equity securities

   9.68  3.21  6.48  4.33

Real estate

   0.74  0.80  0.85  0.75

Loans to participants

   0.26  0.61  0.37  0.65

Total

   100.00  100.00  100.00  100.00

Expected contribution and benefits

ASSET SEGMENT

  TCSPREV   PBS-Telemar   TelemarPrev   PBS-A   PBS-TNC   CELPREV   PAMA 

Fixed income

   86.06%    90.57%    92.46%    95.10%    85.61%    88.20%    100.00% 

Variable income

   1.63%    0.34%    0.96%    0.00%    0.48%    3.17%    0.00% 

Structured investments

   10.85%    7.84%    5.04%    0.00%    13.71%    7.25%    0.00% 

Investments abroad

   0.21%    0.00%    0.11%    0.00%    0.00%    0.50%    0.00% 

Real estate

   0.83%    0.90%    0.76%    4.10%    0.00%    0.00%    0.00% 

Loans to participants

   0.42%    0.35%    0.67%    0.80%    0.20%    0.88%    0.00% 

Total

   100.00%    100.00%    100.00%    100.00%    100.00%    100.00%    100.00% 

The estimated benefit payments, which reflect future services,allocation of plan assets as appropriate, are expected to be paidat December 31, 2018 is as follows (unaudited):follows:

 

   TCSPREV   BrTPREV   PBS-
Telemar
   TelemarPrev 

2018

   48,225    208,535    22,972    266,863 

2019

   47,856    206,160    23,849    274,123 

2020

   49,704    212,574    24,712    285,297 

2021

   51,621    218,956    25,568    296,944 

2022

   53,373    225,217    26,426    308,884 

2023 until 2027

   293,164    1,212,616    144,602    1,730,074 

ASSET SEGMENT

  TCSPREV   PBS-Telemar   TelemarPrev   PBS-A   PBS-TNC   CELPREV   PAMA 
              

Fixed income

   86.17%    90.49%    92.51%    93.70%    83.87%    88.80%    100.00% 

Variable income

   2.90%    1.30%    1.61%    0.77%    2.51%    4.00%   

Structured investments

   9.23%    6.65%    4.21%    0.03%    12.84%    5.68%   

Investments abroad

   0.85%    0.92%    0.79%         

Real estate

   0.43%    0.38%    0.67%    4.67%    0.27%    1.15%   

Loans to participants

   0.42%    0.26%    0.21%    0.83%    0.51%    0.37%   

Total

   100.00%    100.00%    100.00%    100.00%    100.00%    100.00%    100.00% 

 

(b)

Employee profit sharing

In the year ended December 31, 2017, 2016 and 20152019, the Company and its subsidiaries recognized provisions for employee profit sharing based on individual and corporate goal attainment estimates totaling R$309,744, R$74,211 and R$210,054, respectively.247,178 (R$265,753 in 2018).

Oi S.A.Under Judicial ReorganizationDebtor-in-Possession and Subsidiaries

Notes to the Consolidated Financial Statements

(In thousands of Brazilian reais – R$, unless otherwise stated)

(c)

Share-based compensation

The Long-term Incentive Program (2015-2017),A long-term incentives plan based on shares granted the Executives and the Board of Directors (Executive Committee’s Stock Option Plan and the Board of Directors’ Stock Option Plan) was submitted to and approved at the Extraordinary Shareholders’ Meeting held on April 26, 2019.

However, in light of the opinion issued by the Federal Public Prosecution Office and the decision issued by the Judicial Reorganization Court on April 24, 2019 on the new long-term incentives plans, the Oi’s Board of Directors decided and communicated to the Extraordinary Shareholders’ Meeting that such plans would only be implemented after a new decision of said Court, authorizing its implementation, is issued.

Beginning December 17, 2019, with the Ruling awarded by the 8th Civil Chamber of the Rio de Janeiro State Court on Bill of ReviewNo. 0035453-90.2019.8.19.0000, filed by the Public Prosecution Office, the decision that the Stock Option Plan for the members of the Board of Directors should not be implemented until the end of the judicial reorganization was maintained and the implementation of Stock Action Plan for said Company Executives was authorized.

In compliance with the decision referred to above, in December 2019 the Company implemented the New Stock Option Plan for the Executive Committee, according to all the rules and conditions approved at the Extraordinary Shareholders’ Meeting held on April 26, 2019.

Executives’ Stock Action Plan

The purpose of this plan is to allow granting shares to Company Executives, aiming at promoting their high engagement and commitment to ensure the achievement of the strategic goals consistently with the Company’s and its shareholders’ medium- and long-term interests.

The plan provides for granting annual shares over a three-year period that shall not exceed 1.5% of the Company’s share capital.

The number of shares per grant is calculated individually for the purpose of maintaining the competitiveness of the executives with regard to the performance of their duties and shall be delivered to them provided that the plan’s performance condition is met.

The information used in the executives’ stock option plan’s assessment is as follows:

Grant date

  Stock
dilution
percentage
  Number of
shares
granted
   Vesting
portions
   Vesting dates   Average
share value at
the grant date
   Estimated fair
value at the
vesting date
 

12/30/2019

   0.57  33,704,937    1/3    12/30/2020    0.95    34,406 
   1/3    12/30/2021 
   1/3    12/30/2022 

The fair value of the granted stock options will be determined based on the vesting period and recognized as the services are provided. The estimated fair value at the acquisition date was measured taking into account the price of the shares granted on December 30, 2019, adjusted by the weighted average cost of capital of 10.98%, estimated for the three-year period of the program, brought to present value at the period’s opportunity cost of 14.67%, which corresponds to the fair value of the share.

Oi S.A.Under Judicial ReorganizationDebtor-in-Possession and Subsidiaries

Notes to the Consolidated Financial Statements

(In thousands of Brazilian reais – R$, unless otherwise stated)

28.

SEGMENT REPORTING

The Company’s Board of Directors on March 13, 2015, seeks a greater alignment with the Company’s management cycle and business priorities. The Program consists of the payment of gross cash reward, in accordance with the Laws and Regulations, as a result of the compliance with the goals set for 2015-2017. The gross cash reward is benchmarked to the quotation of Company shares. The Company also disclose that the beneficiaries are not entitled to receiving Company shares since the Program does not provide for the transfer of shares to its beneficiaries.

23.     SEGMENT INFORMATION

The Company uses operating segment information for decision-making. The Company identified only one operating segment that corresponds to the telecommunications business in Brazil.

In addition to the telecommunications business in Brazil, the Company conducts other businesses that individually or in aggregate do not meet any of the quantitative indicators that would require their disclosure as reportable business segments. These businesses refer basically to the following companies: Companhia Santomense de Telecomunicações, Listas Telefónicas de Moçambique, ELTA – Empresa de Listas Telefónicas de Angola, and Timor Telecom, which provide fixed and mobile telecommunications services and publish telephone directories, and which have been consolidated since May 2014.

The revenue generation is assessed by the CompanyBoard of Directors based on a view segmented by customer, into the following categories:

 

Residential Services, focused on the sale of fixed telephony services, including voice services, data communication services (broadband), and pay TV;

 

Personal Mobility, focused on the sale of mobile telephony services to subscription and prepaid customers, and mobile broadband customers; and

 

SMEs/Corporate, which includes corporate solutions offered to our small,medium-sized, and large corporate customers.

No single customer represent more than 10% of revenues neither 10% of receivables,

Telecommunications in Brazil

In preparing the financial statementsinformation for this reportable segment, the transactions between the companies included in the segment have been eliminated. The financial information of this reportable segment for the yearsperiods ended December 31, 2017, 20162019 and 20152018 is as follows:

 

  2017   2016   2015   2019 2018 2017 

Residential

   9,170,835    9,376,266    9,779,218 

Personal mobility

   7,644,515    7,848,610    8,430,890 

SMEs/Corporate

   6,485,898    7,606,598    7,973,893 

Residential services

   7,264,262   8,401,599   9,170,835 

Residential Fixed-Line

   3,281,905  4,170,105  4,880,738 

Broadband

   2,187,015  2,423,291  2,641,836 

Pay-TV

   1,752,053  1,755,061  1,577,745 

Interconnection

   43,289  53,142  70,516 

Personal mobility services

   7,017,311   7,250,462   7,644,515 

Mobile Telephony

   6,601,729  6,607,613  6,914,862 

Interconnection

   257,099  447,980  500,106 

Handsets, sim cards and other accessories

   158,483  194,869  229,547 

SMEs/Corporate (B2B) services

   5,527,817   5,980,807   6,485,899 

Other services and businesses

   255,692    332,078    257,090    140,004   226,985   255,691 
  

 

   

 

   

 

 

Net operating revenue

   23,556,940    25,163,552    26,441,091 
  

 

   

 

   

 

 

Total net operating revenue

   19,949,394  21,859,853  23,556,940 

Operating expenses

          

Depreciation and amortization

   (5,803,487   (6,128,402   (5,996,157   (6,804,870 (5,740,079 (5,031,477

Interconnection

   (771,212   (1,141,786   (1,757,277   (484,061 (653,867 (771,212

Personnel

   (2,749,038   (2,750,323   (2,618,139   (2,487,632 (2,554,375 (2,749,038

Third-party services

   (6,149,189   (6,243,623   (6,154,900   (5,957,763 (5,833,570 (6,149,189

Network maintenance services

   (1,235,760   (1,501,701   (1,860,646

Grid maintenance services

   (1,012,857 (1,102,809 (1,235,760

Handset and other costs

   (214,102   (252,265   (226,826   (159,442 (185,436 (214,102

Advertising and publicity

   (410,495   (427,463   (379,537   (494,348 (379,676 (410,495

Rentals and Insurance

   (4,152,521   (4,284,672   (3,553,881

Rentals and insurance

   (2,571,245 (4,194,135 (4,152,521

Provisions/reversals

   (143,517   (1,056,436   (1,836,380   (216,438 (202,122 (469,440

Allowance for doubtful accounts

   (740,575   (622,527   (692,935

Expected losses on trade receivables

   (488,269 (689,735 (740,576

Impairment losses

     (225,512   (501,465   (2,111,022 (291,758 4,747,141 

Taxes and other expenses

   (277,372   (399,123   (961,957   (18,396 (201,296 (475,018

Other operating income, net

   (1,234,477   (132,211  

Reorganization items, net

   (2,371,919   (9,005,998  
  

 

   

 

   

 

 

Other operating income (expenses), net

   (6,974 (5,016,358 (8,196,415

OPERATING INCOME BEFORE FINANCIAL INCOME (EXPENSES) AND TAXES

   (2,696,724   (9,008,490   (99,009   (2,863,923)  (5,185,363)  (2,291,162) 
  

 

   

 

   

 

 

FINANCIAL INCOME (EXPENSES)

          

Financial income

   1,331,699    944,611    4,493,042    2,659,074  30,850,746  6,917,975 

Financial expenses

   (2,075,430   (4,539,997   (11,420,837   (8,452,638 (4,339,053 (9,246,160
  

 

   

 

   

 

 

PRETAX INCOME

   (3,440,455   (12,603,876   (7,026,804
  

 

   

 

   

 

 

PRE-TAX PROFIT (LOSS)

   (8,657,487)  21,326,330  (4,619,347) 

Income tax and social contribution

   (1,498,216   (87,379   (3,202,817   57,174  3,270,890  (1,137,715
  

 

   

 

   

 

 

LOSS FROM CONTINUING OPERATIONS

   (4,938,671   (12,691,255   (10,229,621
  

 

   

 

   

 

 

PROFIT (LOSS) FOR THE YEAR

   (8,600,313)  24,597,220  (5,757,062) 

Oi S.A.Under Judicial ReorganizationDebtor-in-Possession and Subsidiaries

Notes to the Consolidated Financial Statements

(In thousands of Brazilian reais – R$, unless otherwise stated)

Reconciliation of revenue and incomeprofit (loss) for the quarter and information per geographic market

In the years ended December 31, 2017, 20162019, 2018 and 2015,2017, the reconciliation of the revenue offrom the segment Telecommunicationstelecommunications in Brazil and total consolidated revenue is as follows:

 

   2017   2016   2015 

Net operating revenue

      

Revenue related to the reportable segment

   23,556,940    25,163,552    26,441,091 

Revenue related to other businesses

   232,714    832,871    912,674 
  

 

 

   

 

 

   

 

 

 

Consolidated net operating revenue

   23,789,654    25,996,423    27,353,765 
  

 

 

   

 

 

   

 

 

 

   2019   2018   2017 

Net operating revenue

      

Revenue related to the reportable segment

   19,949,394    21,859,853    23,556,940 

Revenue related to other businesses

   186,789    200,161    232,714 

Net operating revenue (Note 5)

   20,136,183    22,060,014    23,789,654 

In the years ended December 31, 2017, 20162019, 2018 and 2015,2017, the reconciliation between the profit (loss)or loss before financial income (expenses) and taxes of the segment telecommunicationsTelecommunications in Brazil and the consolidated profit (loss) before financial income (expenses) and taxes is as follows:

 

  2017   2016   2015   2019 2018 2017 

Profit (loss) before taxes

      

Profit (loss) before financial income (expenses) and taxes

    

Telecommunications in Brazil

   (3,440,455   (12,603,876   (7,026,804   (2,863,923 (5,185,363 (2,291,162

Other businesses

   (938,193   (830,752   479,688    (113,447 (82,895 (69,866
  

 

   

 

   

 

 

Consolidated income before taxes

   (4,378,648   (13,434,628   (6,547,116
  

 

   

 

   

 

 

Income before financial income (expenses) and taxes (Note 5)

   (2,977,370)  (5,268,258)  (2,361,028) 

Total assets, liabilities and property, plant and equipmenttangible and intangible assets per geographic market as at December 31, 2017 and 20162019 are as follows:

 

  2017   2019 
Total assets   Total
liabilities
   Property,
plant and
equipment
assets
   Intangible
assets
   Capital
expenditures
on property,
plant and
equipment
and
intangible
assets
   Total assets   Total
liabilities
   Tangible
assets
   Intangible
assets
   Investment in
tangible and
intangible assets
 

Brazil

   66,311,553    80,316,703    26,934,278    9,206,776    4,258,545    67,294,245    53,525,978    38,910,834    3,997,865    7,396,983 

Other, primarily Africa

   4,675,216    354,127    149,176    48,063    57,947    4,597,577    569,338    84,122    21,327    28,530 

 

  2016   2018 
Total assets   Total
liabilities
   Property,
plant and
equipment
assets
   Intangible
assets
   Capital
expenditures
on property,
plant and
equipment
and
intangible
assets
   Total assets   Total
liabilities
   Tangible
assets
   Intangible
assets
   Investment in
tangible and
intangible assets
 

Brazil

   68,642,952    78,851,283    25,696,473    10,353,896    3,120,854    60,514,610    42,015,116    28,425,563    6,948,446    5,211,774 

Other, primarily Africa

   5,403,903    544,865    383,359    157,163    142,717    4,923,187    526,870    108,768    47,601    34,467 

No single customer accounts for more than 10%

Oi S.A.Under Judicial ReorganizationDebtor-in-Possession and Subsidiaries

Notes to the Consolidated Financial Statements

(In thousands of consolidated revenue.

24.     RELATED-PARTY TRANSACTIONS

Transactions with joint venture, associates, and unconsolidated entitiesBrazilian reais – R$, unless otherwise stated)

 

   2017   2016 

Accounts receivable and other assets

   5,929    5,328 

Other entities

   5,929    5,328 

   2017   2016 

Accounts payable and other liabilities

   67,654    87,085 

Hispamar

   62,094    79,354 

Other entities

   5,560    7,731 

 

   2017   2016 

Revenue

    

Revenue from services rendered

   119    86 

Other entities

   119    86 
29.

RELATED-PARTY TRANSACTIONS

   2017   2016 

Costs/expenses

    

Operating costs and expenses

   (215,079   (258,114

Hispamar

   (185,223   (220,951

Other entities

   (29,856   (37,163

The balances and transactionsTransactions with jointly controlled entities, associates, and unconsolidated entities result from business transactions carried out in the normal course of operations, namely the provision of telecommunications services by the Company to these entities and the acquisition of these entities’ contents and the lease of their infrastructure.

Under the terms of the agreements entered into Company and Pharol aimed at the union of their share bases, a set of Pharol’s assets and liabilities were transferred to the Company, which assumed the compensation or payment obligation of possible incurred contingencies. Up to December 31, 2017, the Company paid to third parties contingencies incurred by Pharol amounting to €5.5 million and as at December 31, 2017 it held judicial deposits and an escrow deposit in favor of third parties totaling €21.6 million, and was the guarantor in certain bank guarantees of Pharol, on account of lawsuits, totaling to €187.4 million.

   2019  2018 

Accounts receivable and other assets

   7,216   6,359 

Hispamar

   426  

Other entities

   6,790   6,359 
   
   2019  2018 

Accounts payable and other liabilities

   74,254   74,210 

Hispamar

   71,841   66,704 

Other entities

   2,413   7,506 
   
   2019  2018 

Revenue

   

Revenue from services rendered

   380   347 

Other entities

   380   347 

Other income

   502  

Hispamar

   502  

Financial income

   430   430 

Other entities

   430   430 
  
   2019  2018 

Costs/expenses

   

Operating costs and expenses

   (226,031)   (236,087) 

Hispamar

   (203,426  (207,271

Other entities

   (22,605  (28,816

Financial expenses

   (257)   (167) 

Hispamar

   (245  (158

Other entities

   (12  (9

Compensation of key management personnel

In 2017As at December 31, 2019, the compensation of the officers responsible for the planning, management and control of the Company’s activities, including the compensation of the directors and executive officers, in 2017, totaled R$49,68863,405 (R$39,02281,244 in 2016)2018). The ratification of the JRP by the Court, after its voting

Oi S.A.Under Judicial ReorganizationDebtor-in-Possession and approval by the creditors at the creditors’ general meeting entails the payment of an extraordinary, nonrecurring compensationSubsidiaries

Notes to the statutory executive committee,Consolidated Financial Statements

(In thousands of upBrazilian reais – R$, unless otherwise stated)

30.

INSURANCE

During the concession period, the concessionary has the obligation of maintaining the following insurance coverage, over the prescribed terms: “all risks” policy that covers property damages for all insurable assets belonging to R$15.5 million, netthe concession, insurance and against economic losses to insure the continuity of taxesservices. All material and/or high-risk assets and charges, as establishedliabilities in the agreements entered into with the executive officers and previously approved by the Company’s Board of Directors.

25.    HELD-FOR-SALE ASSETS

Sale of PT Portugal shares to Altice

On December 9, 2014, theare insured. The Company and Altice entered into a purchaseits subsidiaries maintain insurance coverage against property damages, loss of revenue arising from such damages, etc. Management understands that the amount insured is sufficient to assure the integrity of assets and sale agreementthe continuity of all PT Portugal shares to Altice, basically involving the operations, conducted by PT Portugal in Portugal and in Hungary.

On January 22, 2015, Pharol shareholders approved the sale by Oi of all PT Portugal shares to Altice, under the terms and conditions of the Share Purchase and Sale Agreement. Accordingly, the suspensive condition provided for in said agreement to its effectiveness was implemented.

On June 2, 2015, the sale by Oi to Altice of its entire stake in PT Portugal was completed, after the compliance with all the conditions precedent. Altice Portugal paid a total of €5,789 million for PT Portugal, of which €4,920 million were receivedrules set out in cash by Oithe Concession Agreements.

The insurance policies provide the following coverage, per risk and PTIF and €869 million were immediately allocated to settle PT Portugal euro-denominated debt. The price paid by Altice is subject to a contractually established adjustment mechanism and the agreement also provides for anearn-out of €500 million related to PT Portugal’s future generation of revenue. The recognition of this latter amount will depend on the achievement of contractual indicators. In addition, Oi provided to the buyer a set of guarantees and representations, usual in this type of agreements.asset:

With the sale of PT Portugal shares to Altice, the loss on divesture is presented as discontinued operations in a single line of the income statement, as follows:

   2019   2018 

Insurance line

    

Operational risks and loss of profits

   800,000    700,000 

Civil liability—third parties (*)

   322,408    309,984 

Fire—inventories

   170,000    150,000 

Theft—inventories

   20,000    20,000 

Civil liability—general

   30,000    20,000 

Civil liability—vehicles

   2,000    2,000 

 

2015

Loss on sale of PT Portugal and divesture-related expenses (i)

(625,464(*)

Comprehensive income transferred to the income statement (ii)

(225,934

Loss for the period of discontinued operations (iii)

(15,741

Profit forBased on the period from discontinued operations (iv)foreign exchange rate prevailing at December 31, 2019 (ptax): R$4.0301 = US$1.00

(867,139

 

(i)31.

The loss onHELD-FOR-SALE ASSETS

   2019   2018 

Assets

    

Operations in Africa (a)

   4,271,348    4,923,187 

Nonstrategic assets (b)

   119,742   

Total

   4,391,090    4,923,187 
  
   2019   2018 

Liabilities

    

Operations in Africa (a)

   491,225    526,870 

Nonstrategic liabilities (b)

   3,070   

Total

   494,295    526,870 

(a)

Operations in Africa—Approval of preparatory actions for the sale of PT Portugal includes: (1) the derecognized investment cost that includes goodwill arising on the business combination between the Company and PT less the R$3.8 billion allowance for loss recognized in December 2014, and selling expenses totaling R$1.3 billion; and (2) the R$0.7 billion revenue related to cash proceeds received directly by the Company. The final price is subject to possible post-closing adjustments to be determined in the following months based on changes in the cash, debt, and working capital positions at the closing date.Africatel

(ii)

Refers to the cumulative foreign exchange differences gains totaling R$0.5 billion and actuarial losses from pensions and postretirement benefits plans totaling R$0.7 billion recognized in other comprehensive income, transferred from equity to profit or loss for the year due to divesture.

(iii)

Refers to PT Portugal’s loss recognized as equity in profits of subsidiaries for 2015.

Approval of preparatory actions for the sale of Africatel

At the Board of Directors’ meeting held on September 16, 2014, the Company’sOi’s management was authorized to take all the necessary actions to divest the Company’sOi’s stake in Africatel, representing at the time 75% of Africatel’s share capital, and/or dispose of its assets.

With regard specifically to the indirect interest held by Africatel in Company, on February 27, 2019 the Company was notified of the final decision issued by the Arbitration Court under the arbitration proceeding filed by PT Ventures, an Africatel subsidiary, against the other Unitel’s shareholders. The Arbitration Court judged that the other Unitel shareholders had violated several provisions of Unitel’s Shareholders’ Agreement, which resulted in a significant decrease of PT Ventures’ stake in Unitel. The Court also judged that the other Unitel shareholders failed to ensure, after November 2012, that PT Ventures received the same amount of foreign currency-denominated dividends as the other foreign Unitel shareholder.

Oi would leadS.A.Under Judicial ReorganizationDebtor-in-Possession and Subsidiaries

Notes to the sale process, even though it believesConsolidated Financial Statements

(In thousands of Brazilian reais – R$, unless otherwise stated)

As a result, the Court ordered the other shareholders to pay PT Ventures, jointly and severally, (i) US$339.4 million plus interest (accrued as from February 20, 2019, using the12-month US dollar LIBOR plus two percentage points, with annual compounding), corresponding to the loss of value of PT Ventures’ stake, in addition to (ii) US$307 million plus interest (simple interest of 7% accrued as from different dates when the dividends not received should have been paid to PT Ventures), in damages resulting from the fact that it would bethe other Unitel shareholders failed to ensure, after November 2012, that PT Ventures received the same amount of dividends, in foreign currency, as the other foreign Unitel shareholder, plus (iii) the reimbursement of a significant portions of the fees, court costs, and administrative and arbiters fees and expenses, incurred by PT Ventures on the arbitral proceeding, in a net amount in excess of US$13 million. The Court dismissed all the retrial petitions filed by the other Unitel shareholders (“2019 Arbitration Award”).

The Arbitration Award results in a reaffirmation of PT Ventures’ rights as shareholder of 25% Unitel’s capital, as prescribed by the Shareholders’ Agreement. PT Ventures retains all its rights provided for in the best interestsShareholders’ Agreement, including the right to appoint the majority of both Africatel shareholdersUnitel’s Board of Directors’ members and the right to maximizereceive Unitel’s past and future dividends.

Subsequently, at the valueGeneral Shareholders’ Meeting of their investments, that this sale be coordinated with Samba Luxco,Unitel held on March 19, 2019 a Helios Investors L.P. affiliate that held the remaining 25%new Board of Africatel’s share capital. OiDirectors was committed to working with its local partners and eachelected consisting of five members, including two appointed by PT Ventures, one of whom will hold the operating companies where Africatel holds investments to ensure a coordinated transitionposition of its interests in these companies.Unitel’s General Director.

NotwithstandingOn August 12, 2019, PT Ventures was notified on the above,arbitration petition filed with the indirect subsidiary Africatel GmbH & Co. KGInternational Chamber of Commerce (“Africatel GmbH”ICC”) by Vidatel Ltd. (“Vidatel”), direct holderon of Unitel’s shareholders against PT Ventures. In its petition, Vidatel seeks to challenge the Company’s investment in Africatel, received on September 16, 2014 a letter from Samba Luxco, where Samba Luxco exercised an alleged right to sell the shares it holds in Africatel (put option), pursuant to Africatel’s shareholders’ agreement. According to this letter, this put option results from the indirect transfer of Africatel shares, previously indirectly held2019 Arbitration Award by Pharol,submitting arguments relating to the Company asrecognition, effectiveness, and feasibility of said award and arguing that the payment forArbitration Award would have the capital increase made in May 2014. Ineffect of leading to the letter, Samba Luxco purported to exercise the alleged put right and thereby required Africatel GmbH to acquire its shares in Africatel.unjust enrichment of PT Ventures.

The Company believes that there wasthe arbitration proceeding initiated by Vidatel has a delaying tactic with the single goal of disrupting the enforcement of the 2019 Arbitration Award by reopening the discussion of matters that have already been discussed in the arbitration proceeding filed by PT Ventures against the other Unitel shareholders and terminated in February 2019.

Additionally, the Company believes that the ICC is not any action or eventthe appropriate forum to file an arbitration proceeding and analyze the problems alleged by Vidatel, not only because national courts have exclusive jurisdiction on these matters and also because these matters are not within the scope of the arbitration clause greed by Unitel’s shareholders, which prescribes that under Africatel’sarbitration shall be used to settle disputes relating only to Unitel’s shareholders’ agreement terms, would trigger the right to exercise the put option. Accordingly, without prejudiceand violations of Unitel’s shareholders’ agreement.

PT Ventures filed its response to the valuearbitration petition on September 11, 2019.

As disclosed to the market in a Material Fact Notice on January 24, 2020, on that date Africatel sold and transferred all PT Ventures shares to the Angolan company Sociedade Nacional de Combustíveis de Angola, Empresa Pública—Sonangol E.P. (Note 33). As a result of this operation, the Company attributesis no longer bound by the ongoing litigation involving PT Ventures, Unitel, and Unitel’s other shareholders.

With regard to maintaining the indirect stake held by Africatel in Cabo Verde Telecom, S.A. (“CVT”), on May 21, 2019, PT Ventures sold, after the compliance with the conditions precedent, and transferred all the shares it held in CVT, representing 40% of CVT’s share capital, to the National Social Security Institute and state-owned company ASA – Empresa Nacional de Aeroportos e Segurança relationshipAérea, S.A., both in Cabo Verde, for the total amount of mutual respectUS$26.3 million, as provided for in Clauses 3.1.3 and 5.1 of the JRP. This sale generated a net gain of R$67 million, recognized in profit or loss.

As a result of said share sale, PT Ventures entered into with Samba Luxco, Africatel GmbH decided to challenge the exerciseState of this put optionCabo Verde, on the same date, an agreement for the definite termination of the arbitration proceedings filed by Samba Luxco, pursuant to Africatel’s shareholders’ agreement, which was duly notifiedPT Ventures against the latter in Africatel GmbH’s reply to Samba Luxco’s letter, on September 26, 2014.

Thus, on November 12, 2014,March 2015, with the International CourtCentre fore for Settlement of Arbitration ofInvestment Disputes (“ICSID”) and the International Chamber of Commerce notified Africatel GmbH that Samba Luxco had commenced arbitral proceedings against Africatel GmbH to enforce its purported put right or, in the alternative, certain ancillary rights and claims. Africatel GmbH presented its reply to Samba Luxco’s request for arbitration on December 15, 2014. The arbitral tribunal was constituted on March 12, 2015 and Africatel GmbH filed its defense on October 9, 2015.(“ICC”).

At the same time it intended to vigorously defend Africatel GmbH in this proceeding, Oi also focused its efforts on the sale of Africatel and/or its assets, since the Company believed that if this goal were successfully met, the initiated arbitration proceeding would lose its purposes.

On June 16, 2016, PT Participações, Africatel GmbH and Africatel, and Company subsidiaries, entered into a series of contractual agreements with Samba Luxco, with the primary purpose of resolving and terminate the arbitration proceeding.

The agreements entered into include the amendments to Africatel’s Shareholders’ AgreementOi S.A. –Under Judicial ReorganizationDebtor-in-Possession and a Settlement and Share Exchange Agreement (“SSEA”), under which Samba Luxco should, upon the implementation of the agreement: (i) terminate the ongoing arbitration proceeding and exempt the Company’s subsidiaries with regard to all the past and current demands related to alleged breaches of Africatel’s Shareholders’ Agreement and raise in the arbitration proceeding, (ii) waive certain approval rights it had under Africatel’s Shareholders’ Agreement, and (iii) transfer to Africatel 11,000 Africatel shares, each with a par value of €1.00, thus decreasing Samba Luxco’s stake in Africatel from 25% to 14%. In exchange, Africatel BV should transfer to Samba Luxco its current stake of approximately 34% in the capital of the Namibian telecommunications operator Mobile Telecommunications Limited (“MTC”).Subsidiaries

On January 31, 2017, since all the required regulatory and anti-competition approvals were obtained and all other contractual terms and conditions were complied, the transactions provided for in the contractual agreements entered into on June 16, 2016 were obtained. As a result, Samba Luxco reduced its stake in Africatel to 14,000 shares and the latter transferred to Samba Luxco entire its stake in MTC.

Samba Luxco also irrevocably and unconditionally held harmless Africatel GmbH, Africatel, Pharol, and their associates and their successors from all claims presented in the arbitration proceeding. The parties required the arbitration court constituted pursuantNotes to the International ChamberConsolidated Financial Statements

(In thousands of Commerce to issue a Consent Sentence to register the terms of the agreement established in the SSEA, and accordingly, the arbitration proceeding was terminated and Oi subsidiaries received a settlement of all past and current demands of Samba Luxco related to the alleged violations of Africatel’s Shareholders’ Agreement, raised during the arbitration proceeding.Brazilian reais – R$, unless otherwise stated)

Subsequently, on March 29, 2017, Africatel GmbH and Samba Luxco approved, in a Shareholders’ Resolution, the cancellation of the 11,000 Africatel shares that Samba Luxco had transferred to the latter and which were held in treasury. The shareholders also approved the cancellation of an additional 1,791 Africatel shares held by Samba Luxco, and as a result the stakes of Africatel GmbH and Samba Luxco in Africatel changed to 86% and 14%, respectively.

The effectsgroup of the assignment/transfer among shareholders of Africatel’s 34% stake in subsidiary MTC – Mobile Telecommunications Limited, in exchange for the reduction of thenon-controlling shareholder’s stake, Samba Luxco, in Africatel were R$145,787 in equity attributable to owners of the companyassets and R$228,343 in equity attributable tonon-controlling interests.

With regards to Africatel’s indirect stake in Unitel, through its subsidiary PT Ventures, it is worth noting that on October 13, 2015 PT Ventures initiate the arbitration proceeding against Unitel’s shareholders as a result of the violation by the latter of several rules of Unitel’s shareholders’ agreement and the Angolan law, including the fact that such shareholders caused Unitel not to pay the dividends paid to PT Ventures and retain the information and clarifications on such payment. On October 14, 2016, PT Ventures filed its initial arguments, together with a report issued by a financial specialist. The amount claimed by PT Ventures is US$3,036,494,891, plus interest accrued through the actual payment date by the Defendants, totaling US$3,400,847,957 on October 14, 2016, according to the financial specialist’s report. An arbitration judgment hearing was held from February 7 to 16, 2018, where each party presented its arguments and the factual witnesses and experts from each side were heard.

Additionally, on October 20, 2015, PT Ventures filed an action for a declaration of sentence against Unitel with an Angolan court, claiming the recognition of PT Ventures’ right to receive the outstanding dividends declared in 2010, and the dividends for the years 2011, 2012, and 2013.

The other shareholders of Unitel have asserted to PT Ventures that they believe that Pharol’s sale of anon-controlling interest in Africatel to Samba Luxco in 2007, and the indirect transfer of Unitel shares previously indirectly held by Pharol to the Company to pay in the capital increase complete in May 2014, constituted a breach the Unitel shareholders’ agreement. PT Ventures disputes this interpretation of the relevant provisions of the Unitel shareholders’ agreement and believes that such provisions apply only to a transfer of Unitel shares by PT Ventures itself. By the date of this report, the Company had not been notified of any proceedings initiated with respect to Pharol’s sale of anon-controlling stake in Africatel to Samba Luxco.

The assetsliabilities of the African operations are stated at the lower of their carrying amounts and their fair values less costs to sell. The sale of the African assets is being actively marketedsell, and the Company has received some indications of interest. The PRJ prepared by the Company and approved by the creditors and the Court, includes an additional measure to obtain cash related with the sale of international assets.

The African operations are consolidated in the Company’s statement of profit or loss since May 5, 2014.

The main components of the assets held sale and liabilities associated to assets held for sale of the African operations are as follows:

 

  Operations in Africa 
  2017   2016   2019(1)   2018 

Held-for-sale assets

   4,675,216    5,403,903    4,271,348    4,923,187 

Cash, cash equivalents and short-term investments

   156,128    241,982 

Cash, cash equivalents and cash investments

   63,993    82,639 

Accounts receivable

   123,109    143,152    113,699    108,343 

Dividends receivable (i)

   2,012,146    2,008,556    2,435,014    2,566,935 

Available-for-sale financial asset (ii)

   1,965,972    2,047,379 

Held-for-sale asset (i)

   1,474,699    1,843,778 

Other assets

   123,865    120,277    74,300    145,709 

Deferred Income Tax

   54,540    460 

Investments

   42,217    33,859    4,916    19,414 

Property, plant and equipment

   149,176    383,359    83,400    108,768 

Intangible assets

   48,063    157,163    21,327    47,601 

Goodwill (iii)

   —      267,716 
  

 

   

 

 

Liabilities directly associated to assets held for sale

   354,127    544,865    491,225    526,870 
  

 

   

 

 

Borrowings and financing

   260    550    11,589    188 

Trade payables

   34,407    80,477    37,119    52,064 

Provisions for pension plans

   366    465 

Other liabilities

   319,094    463,373    442,517    474,618 

Non-controlling interests (iv)

   293,456    790,996 
  

 

   

 

 

Total assets held for sale and liabilities associated to assets held for sale

   4,027,633    4,068,042 
  

 

   

 

 

Non-controlling interests (ii)

   146,180    243,491 

Total held-for-sale assets, net of the corresponding liabilities

   3,633,943    4,152,826 

(1)

Thenon-operating companies started to consolidated in the balance sheet beginning December 31, 2019, whose assets and liabilities total R$326,229 and R$78,113, respectively (see Note 1 – Company subsidiaries).

(i)

This caption refers toRepresents the estimated recoverable amount of dividends and correspondent interests receivable from Unitel. As of December 31, 2017 gross amount of unpaid dividendsindirect interest held by Unitel to PT Ventures totaled US$796 millionin the dividends receivable and refers to the distribution of accumulated earnings in 2009 and the distribution of profits for fiscal years 2011, 2012, 2013, and 2014. In order to estimate the present value of the recoverable amount of unpaid dividends the Company takes into account (1) its legal advisors’ opinion regarding the outcome of the law suits filed in a Angolan’s Court and Paris’ ICC to collect this amounts from Unitel, (2) the liquidity position of Unitel as of December 31, 2017, (3) the decision of Unitel to accrue interests on the delayed payments and (4) a weight average cost of capital and an interest rate for accrual of interests;

(ii)

Refers mainly to the fair value of the indirect interest financial investment of 25% of Unitel’s share capital,in Unitel, both classified as held for sale. AsThe assets from the investment held in PT Ventures are measure substantially at December 31, 2017 the estimated fair value of the investment for sale, which occurred on January 23, 2020, as referred to above, in Unitel was R$1,920 million (R$1,995 million at December 31, 2016). The fair value of this investment is computed by the Company using a discounted cash-flow methodology, which includes (1) cash flows forecasts for a five-year period, (2) a 1,5% growth rate to extrapolate the cash flows projections (1,5% in 2016), (3) exchange rate forecasts of Angolan Kwanza and (4) a weight average cost of capital of 17.1% (19% in 2016), which was computed based on financial market information and on the assessment of the management regarding the business environment and relationship with the others shareholders and Unitel itself. The Company monitors and periodically updates the main assumptions used in the fair value measurement considering the changes occurred in financial market conditions and the impacts of news events related to the investment, notably the lawsuits filed against Unitel and its shareholders in Angolan Courts and ICC Paris.Note 33;

(iii)

The reduction in goodwill is primarily represented by the implementation of, in the first quarter of 2017, the transactions provided for in the contractual instruments entered into with Samba Luxco, which reduced its stake in Africatel, while Africatel transferred to Samba Luxco its entire stake in MTC. In December 2017, annual impairment tests were conducted based on the internal valuation made, including cash flows forecasts for a five-year period, the choice of a growth rate to extrapolate the cash flows projections, and definition of an appropriate discount rate, calculated based on the weight average cost of capital of from 11.7% to 17.7%, taking into consideration Africans business environment.

(iv)(ii)

Represented mainly by the Samba Luxco’s 14% stake in Africatel and, consequently, in its net assets.

(b)

Nonstrategic assets

The Company disclosed to the general market, through a material fact notice, its Strategic Plan, approved by the Board of Directors, focusing on the improvement of the operating and financial performance, using a sustainable business model, for the purpose of maximizing the Company’s value, in the context of the judicial reorganization proceeding. The plan prescribes that part of the financing of the investment strategy will be ensured by selling of the Company’s nonstrategic assets. These assets consist basically of: (i) Investment in Unitel, (ii) Towers; (iii) Datacenter; (iv) Properties; and (v) other nonstrategic assets. The Company is engaged in and focused on promoting the sale of said assets and will take all the necessary actions to implement said Plan in the coming periods.

In December 2019, the assets and liabilities associated with Real Estate and mobile Towers were stated inheld-for-sale assets, in line with the Company’s strategic plan and intention. Management assessed and determined that the other nonstrategic assets do not substantially meet the presentation and measurement requirements set forth by IFRS 5,Held-for-Sale Noncurrent Assets and Discontinued Operations, and therefore continue to be stated in the group ‘Property, Plant and Equipment’ (Note 16).

26.     Oi S.A.Under Judicial ReorganizationDebtor-in-Possession and Subsidiaries

Notes to the Consolidated Financial Statements

(In thousands of Brazilian reais – R$, unless otherwise stated)

32.

OTHER INFORMATION

 

(a)

Agreements entered into by the Company, TmarPart, and Pharol related to the cash investments made in Rio Forte Securitiescommercial papers

On June 30, 2014, the Company was informed, through a market notice disclosed by Pharol, of the investment made by PTIF and PT Portugal (both, collectively, “Oi Subsidiaries”), companies contributed by Pharol to Oi in the Company’s capital increase in May 2014, in a commercial paper of Rio Forte Investments S.A. (“Securities” and “Rio Forte”, respectively), a company part of the Portuguese group Espírito Santo (“GES”), when both PTIF and PT Portugal were Pharol subsidiaries.

According to said notice,In light of the default of the Securities had been issued in the total amount of €897 million, and bore average annual interest of 3.6% and matured on July 15 and July 17, 2014 (€847 and €50 million, respectively), stressing that since April 28, 2014 no other investment and/or renewal of this type of investments had been made.

Both PT Portugal and PTIF (collectively “Oi Subsidiaries”) became Company subsidiaries due to the assignment of all PT Portugal shares to the Company by Pharol, on May 5, 2014, to pay in the Company’s capital increase approved on April 28 and 30, 2014.

The Securities matured in July 2014 and subsequent the cure period for payment of the securities ended without Rio Forte, paying the amount due. The Luxembourg Commercial Court denied Rio Forte’s request for controlled management on October 17, 2014 and Rio Forte’s bankruptcy was declared on December 8, 2014.

Agreements entered into by the Company, TmarPart, and Pharol related to the cash investments made in Rio Forte commercial papers

On September 8, 2014, after obtaining the dueproper corporate approvals, the Company, the Oi Subsidiaries, TmarPart, and Pharol entered into definitive agreements related to the investments made in the Securities. The agreements provided for (i) an exchange (the “Exchange”) through which Oi Subsidiaries transferredwould transfer the Securities to Pharol in exchange for preferred and common shares of the Company held by Pharol, as well as (ii) the assignment by Oi Subsidiaries of a call option on the Company shares to the benefit of PT (“Call Option”).

On March 26, 2015, in order to comply with the conditions presented by the CVM’s Board to grant the waivers necessary for the implementation of the Share Exchange and Put Option, according to the decision issued on March 4, 2015, the Company held a Shareholders’ Meeting which approved the terms and conditions of the Share Exchange and Put Option agreements.

On March 31, 2015, the Company announced inpublished a Material Fact Notice on the consummationcompletion of the Exchange, under which Pharol delivered to PTIF unencumbered Oi shares corresponding to 47,434,872 OIBR3 (common shares) and 94,869,744 OIBR4 (preferred shares) (“Exchanged Shares”); and in exchange Oi, through PTIF, delivered the Securities to Pharol, totaling €897 million, with no money involved.

Exchange.

With implementation of the Exchange, PharolThe Option became the holder of the Securities and the sole responsible for negotiating with Rio Forte and the decisions related to the Securities, and the Company is responsible for the supporting documentation to Pharol to take the necessary actions to collect the receivables represented by the Securities.

As a result of the consummation of the Exchange, Pharol’s direct interest in Oi decreased from 104,580,393 common shares and 172,025,273 preferred shares, representing 37.66% of the voting capital(ex-treasury) and 32.82% of the total capital of Oi(ex-treasury) to 57,145,521 common shares and 77,155,529 preferred shares, representing 24.81% of the voting capital(ex-treasury) and 19.17% of the total capital of Oi(ex-treasury).

Main terms of the Call Option for the Purchase of Shares (“Option Contract”)

Under the Call Option Agreement entered into on September 8, 2014 by Pharol, PTIF, PT Portugal, Oi, and TmarPart, the call option became exercisablevested with the consummationcompletion of the Exchange, beginning March 31, 2015, exercisable at any time, duringover asix-year period.

Underperiod, and the termsnumber of the Call Option Agreement, the Call Option will involve 47,434,872 Oi common shares and 94,869,744 Oi preferred shares (“Shares Subject to the Option”) and can be exercised, in whole or in part, at any time, pursuant to the following terms and conditions:

(i) Term: six (6) years, noting that Pharol’s right to exercise the Option on the Shares Subject tocovered by the Option will be reduced by the percentages below:

Date of Reduction

% of Shares Subject to the Option that ceases to be
subject to the Optiondecreased at each  year

As from 03/31/2016

10

As from 03/31/2017

18

As from 03/31/2018

18

As from 03/31/2019

18

As from 03/31/2020

18

As from 03/31/2021

18

(ii) Exercise Price: R$1.8529 per Company preferred share and R$2.0104 per Company common share, before the reverse share split approved on November 18, 2014, as adjusted by the interbank deposit rate (CDI), plus 1.5% per annum, calculated on a pro rata temporis basis, from the date of the Exchange to the date of the effective payment of each exercise price, in whole or in part, of the Option. The exercise price of the shares will be paid in cash, at the transfer date of the Shares Subject to the Option.

By March 31 2017,st.

Up to March 31, 2020, Pharol had not exercised the Option, in whole or in part, on the Shares Subject to the Option. Accordingly, sincethe following are no longer subject to the Option: (i) beginning March 31, 2016, 4,743,487 common shares and 9,486,974 preferred shares issued by the Company, equivalent to 10% of the Shares Subject to the Option and sinceOption; (ii) beginning March 31, 2017, another 8,538,277 common shares and 17,076,554, equivalent to 18% of the Shares Subject to the Option are no longer subject to the Option. 34,153,108Option; (iii) beginning March 31, 2018, another 8,538,277 common shares and 68,306,21617,076,554 preferred shares are still subjectequivalent to the Option.

Oi is not required to maintain the Exchanged Shares in treasury. In the event that PTIF or any of The Company’s subsidiaries do not hold, in treasury, a sufficient number of Shares Subject to the Option to transfer to Pharol, the Option may be financially settled through payment by Oi Subsidiaries of the amount corresponding to the difference between the market price18% of the Shares Subject to the Option and the respective exercise price corresponding to these shares.

While the Option remains effective, Pharol may not purchase Oi shares, directly or indirectly, in any manner other than by exercising the Option. Pharol may not transfer or assign the Option, nor grant any rights under the Option, including security, without the consent of Oi. If Pharol issues, directly or indirectly, derivatives that are backed by or referenced to Oi shares, it shall immediately use the proceeds derived from such a derivative transaction, directly or indirectly, to acquire the Shares Subject to the Option.

Oi may terminate the Option if (i) the Bylaws of Pharol are amended voluntarily to remove or amend the provision that limits the voting right to 10% of all votes corresponding to the capital stock of Pharol; (ii) Pharol directly or indirectly engages in activities that compete with the activities of Oi or its subsidiaries in the countries in which they operate; (iii) Pharol violates certain obligations under the Option Contract.

OnOption; (iv) beginning March 31, 2015, the Option Agreement was amended2019, another 8,538,277 common shares and 17,076,554 preferred shares, equivalent to provide for (i) the possibility of Pharol assigning or transferring the Call Option, regardless of previous consent by Oi, provided that such assignment or transfer covers at least 1418% of the Shares Subject to the Option; and (v) beginning March 31, 2020, another 8,538,277 common shares and 17,076,554 preferred shares, equivalent to 18% of the Shares Subject to the Option. There are also 8,538,277 common shares and 17,076,554 preferred shares subject to the Option and Pharol can freely use the proceeds of such transactions, (ii) the possibility of Pharol, subjectwill no longer be entitled to previous, written consent from Oi, creating or granting any rights arising on the Call Option or, pledging the guarantees supported by the Call Option, and (iii) the grant of a right of first refusal to Oi for the acquisition of the Call Option, should Pharol wish to sell, assign, transfer, contribute the capital of another entity, transmit, or otherwise sell or dispose of the Call Option.

This amendment has been executed with a suspensive condition and would be only effective after an authorization from the CVM to amendexercise the Option Agreement were granted. However, at a meeting held on December 16, 2015, the CVM’s board decided to refuse the entire request filed by the Company for waiver of the requirements of CVM Instructions 10/1980 and 390/2003 to amend the Option Agreement.them on March 31, 2021.

These Instructions determine that the acquisition and sale of shares of a publicly held company must be conducted in a stock exchange and that the stock options transactions of a publicly held company must be conducted in the markets where the company’s shares are traded, and interdicts any private transactions. The waiver of these requirements would allow the enforcement of the provisions of the amendment to the Call Option Agreement related to (i) the possibility of privately transferring the Call Option from Pharol to Oi; (ii) granting a right of first refusal to Oi to acquire the Call Option; and (iii) the possibility of making the payment of the Option acquisition price in Oi shares, if the right of first refusal if exercised.

As at December 31, 2017,2019, the fair value of the Call Option is estimated at R$13117 million calculated by the Company using theBlack-Scholes model and theoretical share volatility assumptions, using the Revenue Approach valuation technique.technique laid down by paragraphs B10 and B11 of IFRS 13—Fair Value Measurement.

 

(b)

Actions to suspension of payments of Oi Holanda and PTIFPunitive Administrative Proceedings at the CVM

In December 2018, we became aware that the CVM, in the exercise of its duties, initiated two punitive administrative proceedings for acts conducted in connection with the corporate restructuring announced in October 2013 involving Oi and Pharol (former Portugal Telecom), and the capital increase through the public offer of Oi shares concluded in May 2014, for an alleged breach of the Corporate Law, to hold liable certain executives, officers and controlling shareholders at the time of the events.

The Company is not a party to these proceedings. With regard to the indicted executives, if they are held liable in these Punitive Administrative Proceedings, they will be subject to a penalty, which may range from a warning to a temporary disqualification, during up to 20 years, to hold a management or member of the supervisory board position of a publicly-held company, entity of the securities distribution system, or other entities that depend of CVM authorization or registration.

Oi S.A.Under Judicial ReorganizationDebtor-in-Possession and Subsidiaries

Notes to the Consolidated Financial Statements

(In thousands of Brazilian reais – R$, unless otherwise stated)

(c)

Operation:Mapa da Mina

On August 9, 2016December 10, 2019, the Brazilian Federal Police launched the 69th phase Operation:Lava Jato (Car Wash), named “Operation:Mapa da Mina” (Mine Plan) (Criminal Search and September 30, 2016,Seizure Order No.5024872-64,2018.4.04.7000/PR—13th Federal Criminal Court of Curitiba), one of the main targets of which was Fábio da Silva, son of former president Luiz Inácio Lula da Silva. The investigation, which has neither the Company nor any of its current officers as defendants, is based on a suspected transfer of several companies to Gamecorp and Grupo Gol, in exchange for alleged benefits from the Federal Government. As a result of such investigation, Company buildings in the States of São Paulo and Rio de Janeiro, and in Brasília were searched and documented were seized. Since then, the Company has cooperated with the investigations by making all the clarifications and delivering all the documents requested. On March 12, 2020, the 4th Region Federal Court granted an habeas corpus (Habeas Corpus No.5052647-8.2019.4.04.000/PR) was granted, requiring that the records of said Operation be sent to the São Paulo Judiciary Section, after concluding that there was no connection between the facts reported in the investigation and those verified in Operation: “Lava Jato”. Internally, the Company informs that since 2015 it has retained the law firm Tozzini Freire Advogados as external independent auditor to conduct a forensic investigation addressing all the allegations in the case file, which has updated these analyses due in light to the new facts pointed out in Operation: “Mapa da Mina”. Such investigations were completed without evidence of illegal actions committed by Company representatives.

Among the initiatives undertaken, the Company has created a Multidisciplinary Committee consisting of members from different departments, such as the legal, compliance, internal audit and accounting department, to determine the main procedures to be performed, and set a schedule of relevant activities in response to the allegations of said investigation involving the Company and its subsidiaries. In this regard, the Multidisciplinary Committee determined the following procedures: (i) retain a renowned, specialized law firm, independent from the Company and its subsidiaries, to conduct an internal investigation on the allegations made in the Federal Public Prosecution Office (MPF) and the Brazilian Federal Police (PF) investigations; (ii) request an assessment by the outside legal counsel of the results of said internal investigation to be conducted by the specialized law firm, if applicable; (iii) request an assessment by the outside legal counsel of possible legal and regulatory impacts in Brazil and in the United States, regarding all allegations made in the investigation, considering the applicable anticorruption legislation and/or illegal activities; (iv) request an assessment by the compliance department to determine whether any material weaknesses in the internal control environment existing at the time covered by the investigations still persist in the current Company governance and internal control scenario; (v) conduct periodic meetings to follow up on the status of the assessments to be carried out; and (vi) submit of the results of all assessments to be carried out to the members of the Audit, Risk and Controls Committee (“CARC”), which reports to the Company’s Board of Directors. In this context, the specialized law firm concluded its internal independent investigation in February 2020. Based on interviews, information and documentation submitted by the Company’s management, and due to the riskconstraints imposed by the time period covered by said investigation (2003-2019), no indications of illegalities committed by the Company were identified linked to the allegations made by the MPF and the PF in Operation: “Mapa da Mina” investigation. This internal use report was extensively discussed and presented to the members of the Judicial Reorganization process in Brazil not being directly recognized inMultidisciplinary Committee, as well as to the Netherlands, as based on some treaty or regulation, Oi Holanda and PTIF separately filed requests to suspension of payments (“verzoekschrift tot aanvragen surseance van betaling”) with the Amsterdam District Court and concurrently filed the draftmembers of the composition with creditors plan (“akkoord” or “Composition Plan”).CARC.

The requests filed

Oi S.A.Under Judicial ReorganizationDebtor-in-Possession and Subsidiaries

Notes to suspensionthe Consolidated Financial Statements

(In thousands of payments of Oi Holanda and PTIF were temporarily grantedBrazilian reais – R$, unless otherwise stated)

33.

EVENTS AFTER THE REPORTING PERIOD

(a)

Sale of investment in PT Ventures

After obtaining the proper approvals by the Amsterdam District Court on August 9, 2016Company’s Board of Directors, the competent corporate bodies of Africatel and October 3, 2016, respectively. In the decision that granted the payment stay request, the court appointed as trustees in the Netherlands (collectively, the “Dutch Trustees”) in the Netherlands for Oi Holanda and PTIF.

On December 1, 2016, the Dutch Trustees submitted requests to convert PTIF and Oi Holanda payments suspension proceedings into bankruptcy (collectively, the “Conversion Requests”). On January 12, 2017, the Dutch Court held hearings to decide on the Conversion Requests, at which occasion the Dutch Court informed that it would issue a decision on this matter on January 26, 2017. However, On January 26, 2017 the decision on the Conversion Requests was postponed to February 2, 2017, and on this date the Dutch Court rejected the Conversion Requests, thus maintaining the Suspension of Payments lawsuits of Oi Holanda and PTIF.

On February 10, 2017, certain creditors filed appeals against the decisions that rejected the Conversion Requests of Oi Holanda and PTIF (“Appeals”). On February 20, 2017, the Amsterdam Appellate Court, in the Netherlands, set the hearings on the appeals to March 29, 2017. On March 29, 2017, the hearings were held and the Dutch Appellate Court informed that it intended to disclose the related decisions on April 19, 2017. On April 19, 2017, said Appellate Court upheld the Appeals and determined that the suspension of payments proceedings of Oi Holanda and PTIF be converted into bankruptcy proceedings in the Netherlands. These decisions of the Dutch Appellate Court are restricted to its jurisdiction and the Dutch laws, are not final, and were subject to the appeals lodged by Oi Holanda and PTIF with the Dutch Supreme Court on May 1, 2017. On July 7, 2017, the Dutch Supreme Court overruled the appeals filed by Oi Holanda and PTIF and upheld the decisions of the Dutch Appellate Court that the proceedings must be converted into bankruptcy proceedings in the Netherlands. These Dutch Supreme Court decisions have no impact in Brazil while they are not ratified by the Brazilian Superior Court of Justice (and the Company is not aware that a proceeding aimed at such ratification has been initiated) and other jurisdictions that acknowledge the competence of the Brazilian courts to process the Judicial Reorganization.

On April 10, 2018, PTIF and Oi Holanda filed with the Dutch Court their composition plans—the terms of which are similar to those of the JRP approved by the creditors at the Creditor’ General Meeting on December 19 and 20, 2017 and ratified by the Judicial Reorganization Court, on January 8, 2018(“Composition Plan” or “Composition Plans”)—24, 2020, Africatel sold and require setting datestransferred all shares issued by PT Ventures to the Angolan company Sociedade Nacional de Combustíveis de Angola, Empresa Pública—Sonangol E.P., as provided for in the submission of claimsCompany’s Judicial Reorganization Plan and a vote on the Composition Plans, which was granted by the Dutch Court on the same date, which set May 17, 2018 as the deadline for the submission of claims and June 1, 2018 to hold a vote on each Composition Plan.Strategic Plan (Note 31 (b)).

On the sametransaction date, i.e.PT Ventures held stakes in the Angolan companies Unitel (25%) and Multitel—Serviços de Telecomunicações Lda. (40%), April 10, 2018, Oi releasedas well as credit rights of dividends declared by Unitel and already past due and a set of rights resulting from the final decision rendered by the Arbitration Court installed under the Arbitration Rules of the International Chamber of Commerce (“ICC”), within the scope of the arbitration initiated by PT Ventures at the ICC against the other Unitel shareholders, as disclosed by the Company in a Material Fact Notice on February 28, 2019.

The total amount of the transaction was US$1 billion, of which (i) US$699.1 million was paid to Africatel by Sonangol on January 24, 2020; (ii) Africatel was paid US$60.9 million prior to the Market informing abouttransfer of PT Ventures’ shares; and (iii) US$240 million, fully guaranteed by a guarantee letter issued by a prime bank, will be paid unconditionally by Sonangol to Africatel until July 31, 2020, with a minimum monthly flow of US$40 million assured to Africatel as from February 2020. The Company reiterates that the decision abovecontractually assured flow was duly met in February and March 2020 by Sonangol.

As at December 31, 2019, the assets from the investment held in PT Ventures are measured substantially at the fair value of the investment for sale.

(b)

Commitment to sell a property

As disclosed to the market on January 30, 2020 and February 26, 2020, the Company sold a property it owned, located at Rua General Polidoro nº 99, Botafogo, in the city of Rio de Janeiro, to Alianza Gestão de Recursos Ltda., for the amount of R$120.5 million, on February 21, 2020, as part of its project to sell noncore assets, as set forth by the Company’s Judicial Reorganization Plan and Strategic Plan (Note 31 (b)).

The operation was authorized by the Judicial Reorganization Court, after obtaining the favorable opinion of the Rio de Janeiro State Public Prosecution Office and the detailingJudicial Administrator. Likewise, ANATEL confirmed the consent solicitation procedure to PTIF’s and Oi Holanda’s for purposesremoval of voting on their Composition Plan to be granted by the noteholdersProperty from the Company’s List of 6.25% Notes issued by PTIF maturing in 2016 (ISIN Nº PTPTCYOM0008) (“PTIF Retail Notes”); 4.375% Notes issued by PTIF maturing in March 2017 (ISIN No. XS0215828913); 5.242% Notes issued by PTIF maturing in November 2017 (ISIN No. XS0441479804); 5.875% Notes issued by PTIF maturing in 2018 (ISIN No. XS 0843939918); 5.00% Notes issued by PTIF maturing in 2019 (ISIN No. XS0462994343); Notes 4.625% issued by PTIF maturing in 2020 (ISIN No. XS0927581842); 4.50% Notes issued by PTIF maturing in 2025 (ISIN No. XS0221854200); 5.625% Senior Notes issued by Oi Holanda maturing in 2021 (ISIN No. XS1245245045 e XS1245244402); and 5.75% Senior Notes issued by Oi Holanda maturing in 2022 (CUSIP/ISIN No. 10553M AD3/US10553MAD39 and P18445 AG4/USP18445AG42).Reversible Assets.

 

(c)

Lawsuits inThird-party expressions of interest on the NetherlandsCompany’s Mobile business

Syzygy Capital Management, Ltd.On March 10, 2020, the Company disclosed to the general market in a material fact notice, that its financial advisor, Bank of America Merrill Lynch (“BofA”) received statements from third parties expressions of interest in the Company’s mobile business. To date, however, there is no commitment from the Company or any of these third parties to proceed with such sale and no binding instrument has been entered into to this respect. Even though there may be future developments in the analysis for a potential formal negotiation process, the Company continues to analyze all the existing alternatives that may bring more efficiency to the implementation of its Strategic Plan.

Oi S.A.Under Judicial ReorganizationDebtor-in-Possession and Subsidiaries

Notes to the Consolidated Financial Statements

(In thousands of Brazilian reais – R$, Loomis Sayles Strategic Income Fund,unless otherwise stated)

(d)

Potential Effects ofCOVID-19 Pandemic

Since December 2019, a COVID-19 has spread throughout the world. On January 31, 2020, the World Health Organization announced that COVID-19 was a global health emergency and two groupson March 3, 2020, the World Health Organization categorized COVID-19 as a pandemic. The COVID-19 pandemic has resulted in numerous deaths and the imposition of Italian bond holders: (i) Sandro Boscolo Bragadin, Stefano Crispo, Paolo Denicoli, Ivano Falceri, Alex Lo Furno, Dario Farina, Aldo Fazzini, Walter Masoni, Salvatore Lucio Marcuccio, Luca Marsili, Aniello Aatrone, Vincenzo Matrone, Mario Parcianello, Francesca Risicato, Antonio Scalzullo, Giovanni Marcheselli, Nadia Benedett,local, municipal and (ii) Allesandro Callegari, Stefano Capodarca, Banco Consulia S.P.A., Valentina Basso,national governmental “shelter-in-place” and Piero Basso,other quarantine measures, border closures and other travel restrictions, causing unprecedented economic disruption in much of the world, including in Brazil.

The local, national and international response to the virus is quickly developing, fluid and uncertain. During March and April of 2020, state, local and municipal authorities within Brazil promoted and enforced social isolation and quarantine measures and have filedenacted regulations limiting the operations of “non-essential” businesses. In mid-March 2020, Rio de Janeiro and other Brazilian states declared states of emergency. In accordance with the recommendations of the authorities, the Company transitioned a substantial majority of its employees to work from home.

Although the COVID-19 pandemic has no effect on the Company historical results of operations, there are many potential effects of this pandemic on its short- and medium- term business operations and, consequently, its results of operations. In March 2020, the Company established a crisis response team to focus on ensuring the full business continuity of its operations, the health and safety of its employees, and the establishment of a formal process to monitor, analyze and respond to the potential impacts of the pandemic.

As of the date requestof this annual report, the Company has detected few cases of COVID-19 in its employees and the human resources department monitors suspected or confirmed cases. As one a measure designed to protect its employees, the Company has instituted a “work-from-home” policy for all of its employees for whom the demands of their work permit this arrangement, constituting approximately 84% of its work force, and have been able to do so without any interruption of their activities. For its remaining employees, for example, the Company field service technicians and operators in its call centers, the Company has complied with all health care recommendations of the World Health Organization and the Brazilian Ministry of Health.

The Brazilian government has determined that the telecom sector is an essential service, which allows the Company to continue its field maintenance activities without violating restrictions on movement that have generally been imposed to combat the pandemic.

Although there has not been sufficient history with the Company operations under the pandemic and the related public health measures to provide significant analysis of the potential financial impact of the pandemic or the governmental and popular response to the pandemic, the Company belives that demand for telecommunications services, including services provided by the Company during the pandemic has grown significantly. In order to service this demand and to ensure continuity of its services, the Company moved quickly to activate new circuits in its backbone infrastructure and has not experienced any significant decline in the operation and reliability of its networks.

Since the outbreak of the pandemic, the Company has closed its retail stores and many of its distribution channels for the declarationCompany’s mobile service have been unable to operate, although some of bankruptcyits physical points-of-sale, such as grocery stores, pharmacies and convenience stores, have continued to operate. As a result, the Company believes that new activations by mobile customers will be substantially reduced for the quarantine period. However, as these store closures affect all operators in the mobile business equally, the Company expects that there will be substantially reduced levels of Oi Holandachurn during this period. In addition, the Company expects that revenue for SIM card recharges will be adversely affected for the quarantine period as the number of points-of-sale that offer these services has been substantially reduced.

Since the outbreak of the pandemic, the Company has curtailed significantly its door-to-door sales channel for residential services, including broadband, but has been able to maintain its telemarketing and teleagent sales channels. The Company has experienced a significant surge in demand for its broadband services, including services delivered through its expanding FTTH network, both from residential and B2B customers as they establish remote work operations. Because its sales channels for these services depend less on physical presence in sales locations than its mobile services, the Company does not expect the reduction in new activations or upgrades in services to be affected to the same degree as in its mobile services.

The Company expects that the public health measures adopted in Brazil will have significant impacts on the income and purchasing power of many of its subscribers, particularly low-income subscribers and SMEs, some of whom may cease operations, although the Company has not yet been able to gather data to analyze the extent of these impacts. In addition, the Company has begun to experience some delays in payment for its corporate and governmental customers. As a result, the Company expects an increase in late-payments, customer defaults and expected losses on trade receivables. The Company has instituted some measures to assist its customers during the pandemic, for example, providing deferrals of payment deadlines by up to 10 days upon request of its customers and entering into payment plans with some of its customers under which it will forbear the collection of interest and late charges. These measures are likely to have an adverse effect on revenue and operating cash flow during the period over which they are effective, although the Company does not have sufficient experience with the Amsterdam District Courteffects of these measures to reliably estimate the quantitative effects of these measures.

The Company continues to monitor the effects of COVID-19 and the public health measures adopted in Brazil on June 27, 2016, July 8, 2016, July 11, 2016,its results of operations and June 15, 2016, respectively.

Citicorp Trustee Company Limited, the trusteecash flows to assess whether any of its assets have been impaired. As of the bondsdate of this annual report, the Company does not have sufficient history with its operations under the pandemic and the related public health measures to assess whether any impairment of its assets will be required.

The Company does not expect significant negative effects on its ongoing maintenance activities and FTTH expansion project as a result of the pandemic and the public health measures introduced to combat the pandemic. The Company has experienced some negative effects relating to the deployment of field teams, primarily related to the difficulty of obtaining lodging and meals and, in some instances, the difficulty in arranging transportation between cities, due to the public health restrictions. However, as a result of the determination that the telecom sector is an essential service, the general public health restrictions applicable to the population have not generally applied to the Company staff of field technicians.

The Company continues to have regular communications with its equipment vendors to assess the impacts of the pandemic on their production and inventories to ensure that deliveries of equipment will continue to be made on a timely basis. As of the date of this annual report, the Company has not suffered any negative impacts in its supply chain for equipment and has not been advised that any significant disruptions are expected.

Oi S.A.Under Judicial ReorganizationDebtor-in-Possession and Subsidiaries

Notes to the Consolidated Financial Statements

(In thousands of Brazilian reais – R$, unless otherwise stated)

34.

RECONCILIATION BETWEEN U.S. GAAP AND IFRS

The Company prepares its local financial statements in accordance with IFRS, and the pronouncements, guidelines and interpretations issued by PTIF, filed on August 22, 2016the International Accounting Standards Board (IASB).

As the company is presenting its financial statements under IFRS for SEC reporting purposes after several years of presenting them under US GAAP, it is providing a request for the declarationreconciliation of bankruptcy of PTIF with the Amsterdam District Court.its 2018 and 2017 US GAAP financial statements to IFRS.

ACCOUNTING DIFFERENCES BETWEEN U.S. GAAP AND IFRS

The bankruptcy requests referredfinancial statements of the Company were prepared in accordance with accounting policies generally accepted in the United States of America (“U.S. GAAP”). Differences between these accounting policies and practices adopted in International Financial Reporting Standard—IFRS, where applicable to above remained suspended because Oi, Holandaare summarized below:

(a)

Impairment of long-lived assets

In accordance with FASB ASC 360, long-lived assets, such as property, plant, and PTIF filed payment suspension lawsuits.equipment, and purchased intangibles subject to amortization, are reviewed for impairment whenever events or changes in circumstances indicate that the carrying amount of an asset may not be recoverable. Recoverability of assets to be held and used is measured by a comparison of the carrying amount of an asset to estimated undiscounted future cash flows expected to be generated by the asset. If the carrying amount of an asset exceeds its estimated future cash flows, an impairment charge is recognized by the amount by which the carrying amount of the asset exceeds the fair value of the asset.

In accordance with IAS 36 Impairment of assets, such as property, plant, and equipment, and purchased intangibles subject to amortization, are reviewed for impairment whenever events or changes in circumstances indicate that the carrying amount of an asset or group of assets may not be recoverable. Recoverability of assets to be held and used is measured by a comparison of the carrying amount of an asset or group of assets to the fair value of the asset or group of assets.

Therefore, regarding impairment of long-lived assets there is an accounting difference between U.S. GAAP and IFRS namely the recognition of impairment under IFRS.

On December 23, 2016, Citadel Horizon S.à.r.l., Citadel Equity Fund Ltd., Syzygy Capital Management Ltd., Trinity Investments Designated Activity Company,31, 2018, under U.S. GAAP, no impairment losses were recognized and York Global Finance Fund L.P. filed requestsunder IFRS an accumulated provision for impairment losses, amounting to R$1,226,125, were recorded in the balance sheet as a result of the difference on the impairment methodology between the two standards.

The net effect on net income, as of December 31, 2018, was R$141,418, which includes the accounting differences related to the provision for impairment recorded under IFRS in amounting to R$291,807 compared no impairment losses recorded under USGAAP, and the effects of depreciation and amortization related to the acumulated effects of no recorded impairment losses under USGAAP, in amounting to R$150,389.

(b)

Business combinations prior to January 1, 2009

Under U.S. GAAP, for the conversionacquisitions of interests in Pegasus,Way-TV, Paggo and TNCP (Amazônia) that occurred prior to January 1, 2009, the Company adopted the procedures determined by FASB ASC 805 Business Combinations, resulting in a difference as compared to the Company’s accounting policy in force prior to that date. The accounting method used under U.S. GAAP in business combination transactions is the “purchase method”, which requires that acquirers reasonably determine the fair-value of the identifiable assets and liabilities of acquired companies, individually, to determine goodwill paid.

Oi Holanda’sS.A.Under Judicial ReorganizationDebtor-in-Possession and Subsidiaries

Notes to the Consolidated Financial Statements

(In thousands of Brazilian reais – R$, unless otherwise stated)

Since IFRS 3Business Combinations was effective to business combinations for which the acquisition date was on or after January 1, 2009, under IFRS for all business combinations prior that, the Company typically recognized the difference between the purchase price and the historical book value of the assets acquired and liabilities assumed as goodwill, which was amortized over the estimated period over which the Company expected to benefit from the goodwill. This period was determined based on the reasons attributed by management for the payment suspension actionof goodwill. A test for impairment is made at least annually or if there is an indication that the unit in which the goodwill was allocated may be impaired.

Therefore, regarding the business combinations prior to January 1, 2009 there is an accounting difference between U.S. GAAP and IFRS namely the computation of goodwill, recognition of intangible assets and amortization of goodwill.

(c)

Pension plans and other post-retirement benefits

The Company applies FASB ASC 715—Retirement Benefits, which requires an employer to recognize the overfunded status or funded status of a defined benefit postretirement plan as an asset or liability in its balance sheet and to recognize changes in that funded status in the year in which the changes occur through other comprehensive income.

The overfunded status of the pension plans is presented as a prepaid asset. Unrecognized net gain or losses are recognized following the “10% corridor approach”. Deferred actuarial gains and losses outside the 10% corridor are amortized over the average remaining service period of active employees or, when all or almost all participants are inactive, over the average remaining life expectancy of those participants.

Under IFRS, if a plan has an overfunded status, which is not expected to generate future benefits, the company does not recognize the funded status, unless in case of express authorization for offsetting with future employer contribution. Remeasurement of gains and losses, including actuarial gains and losses, must be recognized immediately in OCI and are not subsequently recognized (or recycled) into bankruptcy withnet income.

Therefore, regarding pension plans and other post-retirement benefits there is an accounting difference between U.S. GAAP and IFRS namely: (i) the Amsterdam District Court. Citadel Horizon S.à.r.l. withdrewrecognized overfunded status under U.S. GAAP, and (ii) the result from the use of the “10% corridor approach” which is not applicable under IFRS.

(d)

Capitalization of interest, net of amortization

Under U.S. GAAP, capitalized interest is added to the individual assets and is amortized over their estimated useful lives. The Company capitalizes only interest expenses to the extent that borrowings do not exceed the balances of constructionin-progress, as generally foreign exchange differences are not eligible for being recorded as part of the cost of the asset.

Under IFRS, financial charges on obligations financing assets and construction works in progress are capitalized, including interest expenses and certain foreign exchange differences.

Therefore, regarding capitalization of interest, net of amortization, there is an accounting difference between U.S. GAAP and IFRS namely the impact of capitalization of foreign exchange under IFRS.

(e)

Provision for onerous contracts

Under U.S. GAAP, future losses on firmly committed executory contracts (onerous contracts) typically are not recognized. Losses are recognized only when incurred.

Under IFRSs, an entity is required to recognize and measure the present obligation under an onerous contract as a provision. An onerous contract is one “in which the unavoidable costs of meeting the obligations under the contract exceed the economic benefits expected to be received under it”.

Oi S.A.Under Judicial ReorganizationDebtor-in-Possession and Subsidiaries

Notes to the Consolidated Financial Statements

(In thousands of Brazilian reais – R$, unless otherwise stated)

The Company is party to a telecommunications signals transmission capacity supply agreement using submarine cables that connect North America and South America. Since the agreement’s obligations exceed the economic benefits that are expected to be received throughout the agreement and the costs are unavoidable, the Company recognized in 2018, pursuant to IAS 37, an onerous obligation measured at the lowest of net output cost of the agreement brought to present value, in the amount of R$ 4,493,894.

Therefore, regarding provision for onerous contracts there is an accounting difference between U.S. GAAP and IFRS namely the recognition of a provision that does not exist under U.S. GAAP.

(f)

Settlement ofJudicial Reorganization

U.S. GAAP

Under U.S. GAAP, the company has applied the FASB Accounting Standards Codification (“ASC”) 852 Reorganizations in preparing its request because it was proven that itconsolidated financial statements. Under ASC 852, the company adopted the following accounting procedures:

Prepetition obligations impacted by the judicial reorganization proceedings had been classified on the balance sheet as liabilities subject to compromise in 2017. These liabilities were reported as the amounts expected to be allowed by the Judicial Reorganization Court, even if they were settled for lesser amounts;

Interest accruing on unsecured debt subsequent to the date of petition is not an Oi Holanda creditor. The requestsallowed claim and therefore has not been accrued;

Foreign currency denominated liabilities in Reais using the applicable foreign currency translation rate as of the petition date. As a result there is no foreign currency translation adjustments recorded after the petition date related to prepetition liabilities under U.S. GAAP; and

Liabilities subject to compromise and other creditors were rejected on February 2, 2017 under the same decision that rejected the Conversion Requests filed by the Dutch

impacts from ASC 852 reorganizations

Trustees since the foundations of all these requests were similar. On February 20, 2017, the Amsterdam Appellate Court, in the Netherlands, set the hearings on the appeals to March 29, 2017. On March 29, 2017, the hearings were held and the Appellate Court informed that it intends to disclose the related decisions on April 19, 2017. On April 19, 2017, the Appellate Court upheld the appeals and determined that the suspension of payments proceedings of Oi Holanda and PTIF be converted into bankruptcy proceedings in the Netherlands. These decisionsAs a result of the Dutch Appellate Court are restricted to its jurisdiction and the Dutch laws since Oi Holanda and PTIF have appealed against them with the Dutch Supreme Court on May 1, 2017.

On May 30, 2017, the Dutch Trustee of Oi Holanda filed a lawsuit in the Netherlands against Oi Móvel and Oi requiring, in brief: (i) the annulmentfiling of the loans entered into by Oi Holanda/OiBankruptcy Petitions, the company has applied the FASB Accounting Standards Codification (“ASC”) 852Reorganizationsin preparing U.S. GAAP consolidated financial statements. ASC 852 requires that financial statements distinguish transactions and Oi Holanda/Oi Móvel; and, as a result, (ii) the sentencing of Oi and Oi Móvel to repaying the loans, and (iii) the sentencing of Oi and Oi Móvel to the payment of compensation for damages resulting on account of the alleged wrongdoing, to be determined and discussed in a special proceeding.

On July 5, 2017, Oi Holanda filed an intervention requestevents that was denied and which is now the subject of an appeal pending decision.

On July 7, 2017, the Dutch Supreme Court overruled the appeals filed by PTIF and Oi Holanda and on May 1, 2017 the same court upheld the decisions of the Dutch Appellate Court that the proceedings are to be converted into bankruptcy proceedings in the Netherlands. These Dutch Supreme Court decisions have no impact in Brazil while they are not ratified by the Superior Court of Justice (and the Company is not aware that a proceeding aimed at such ratification has been initiated) and other jurisdictions that acknowledge the competence of the Brazilian courts to process the Judicial Reorganization.

27.     REORGANIZATION ITEMS, NET

Transactions and events directly associated with the reorganization are required, under the guidance of ASC 852 Reorganizations, to be separately disclosed and distinguished from those of the ongoing operations of the business. The Company usedAccordingly, certain expenses, realized gains and losses and provisions for losses that are realized or incurred in the classification “Reorganization items, net” onjudicial reorganization proceedings have been recorded in a reorganization line item in the consolidated statements of operationsoperations. In addition, the prepetition obligations that could be impacted by the judicial reorganization proceedings were classified on the balance sheet as liabilities subject to compromise. These liabilities were reported as the amounts expected allowed by the Judicial Reorganization Court, even if they could be settled for lesser amounts.

The amounts initially recorded as liabilities subject to compromise were subsequently adjusted and reclassified to reflect expenses, gainsthe new legal terms and lossesconditions established by the JRP Court and as of December 31, 2018 there are no outstanding liabilities subject to compromise.

On December 31, 2018, the Company did not emerge from bankruptcy, due to certain material unsatisfied conditions, which relates to additional capital increase that are the direct result of the reorganization of its business.occurred on January 25, 2019.

 

   2017   2016 

Anatel provision for contigencies

   (1,568,798   (6,604,718

Other provision for contingencies (a)

   (736,301   (1,851,698

Inflation adjustment of provision for contingencies

   (410,157   (498,200

Income from short-term investments

   713,276    201,533 

Professional fees (b)

   (369,938   (252,915
  

 

 

   

 

 

 

Total reorganization items, net

   (2,371,918   (9,005,998
  

 

 

   

 

 

 

(a)

These amounts are the result of the adjustment to record contingent liabilities to their allowed claim amount which is difference than their carrying amount prior to the RJ proceedings.

(b)

During the year ended December 31, 2017, and 2016 the Company incurred in R$369 million and R$253 million related to professional advisors who are assisting with the bankruptcy process, respectively.

28.     LIABILITIES SUBJECT TO COMPROMISEOi S.A.Under Judicial ReorganizationDebtor-in-Possession and Subsidiaries

Notes to the Consolidated Financial Statements

(In thousands of Brazilian reais – R$, unless otherwise stated)

As a result of the judicial reorganization proceedings in Brazil and other international jurisdictions (which are considered to be similar in all substantive respects to Chapter 11) prepetition liabilities, as shown below were classified as subject to compromise based on the assessment of these obligations following the guidance ofASC 852 Reorganizations. Prepetition liabilities subject to compromise arewere required to be reported at the amount expected to be allowed as a claim by the Judicial Reorganization Court, regardless of whether they maycould be settled for lesser amounts and remain subject to future adjustments based on negotiated settlements with claimants, actions of the Judicial Reorganization Court, rejection of executory contracts, proofs of claims or other events. The following table reflects prepetition liabilities subject to compromise recorded under U.S. GAAP purpose as at December 31, 20172018 and 2016:2017:

   2017   2016 

Loans and financing

   49,129,546    49,265,232 

Derivative financial instrument

   104,694    104,694 

Trade payables

   2,139,312    2,158,852 

Provision for civil contingencies—Anatel

   9,333,795    7,764,994 

Provision of pension plan

   560,046    560,046 

Other

   43,334    43,334 

Provision for labor contingencies

   899,226    752,485 

Provision for civil—other claims

   2,929,275    3,096,487 
  

 

 

   

 

 

 

Liabilities subject to compromise (*)

   65,139,228    63,746,124 
  

 

 

   

 

 

 

 

(*)
December 31, 2018December 31, 2017

Borrowings and financing

—  49,129,547

Derivative financial instrument

—  104,694

Trade payables

—  2,139,312

Provision for civil contingencies—Anatel

—  9,333,795

Provision for pension plan

—  560,046

Other

—  43,333

Provision for labor contingencies

—  899,226

Provision for civil—other claims

—  2,929,275

The total amount of prepetition liabilities subjected to compromise differs from the R$63,960,008 amount of the Creditors List prepared by the Company and filed on May 29, 2017. Per ASC 852, prepetition liabilities

Liabilities subject to compromise included the best estimate, as per the criteria set forth in ASC 450, of contingencies/claims subject to compromise and that in accordance with the Brazilian Law were not included in the Creditor’s List.(*)

—  65,139,228

Reorganization items, net

Transactions and events directly associated with the reorganization were required, under the guidance of ASC 852 Reorganizations, to separate disclosed and distinguished from those of the ongoing operations of the business. Under U.S. GAAP purposes the Company used the classification “Reorganization items, net” on the consolidated statements of operations to reflect expenses, gains and losses that were the direct result of the reorganization of its business.

   December 31, 2018  December 31, 2017 

Gain on restructuring of Qualified Bonds

   12,881,478  

Adjustment to fair value—Borrowings and financing

   13,928,661  

Adjustment to present value—Anatel (AGU) and other payables

   5,577,234  

Anatel provision for contingencies

    (1,568,798

Other provision for contingencies (a)

   (347,437  (1,146,458

Income from short-term investments

   174,281   713,276 

Professional fees (b)

   (633,676  (369,938

Total reorganization items, net

   31,580,541   (2,371,918

Recognition of the effects of the ratification of the Judicial Reorganization proceedings, claims are classified in one of four classes and the treatment of claimsPlan under the JRP is differentiated for each of these classes:

Class I – labor-related claims;

Class II – secured claims;

Class III – unsecured claims, statutorily or generally privileged claims, and subordinated claims; and

Class IV – claims held by “small companies” under Brazilian law.

The following discussion briefly describes the material types of claims classified as “Liabilities subject to compromise,” describes the classification of those claims under the JRP and, the treatment of those claims under the JRP.

Loans and Financing

On a consolidated basis, the Euro-denominated indebtedness was R$19,578 million as of each of December 31, 2017 and 2016, the U.S. dollar-denominated indebtedness was R$16,978 million as of December 31, 2017 and 2016, and thereal-denominated indebtedness was R$12,573 million as of December 31, 2017 and 2016.GAAP

Under the instruments governing all of the financial indebtedness, the commencement of the RJ Proceedings on June 20, 2016 constituted an event of default. AsU.S. GAAP, as a result of the commencementapproval of JRP at the GCM meeting held on December 19 and 20, 2017 and its subsequent ratification by the Judicial Reorganization Court on January 8, 2018, and published on the Official Gazette on February 5, 2018, the Company’s management, based on the terms and conditions of the RJ Proceedings, all principal and interest under each of these debt instruments was deemed immediately due and payable. As a resultJRP, recorded the effects caused by the restructuring/novation of the application of ASC 852prepetition liabilities subject to the Judicial Reorganization in preparing the consolidated financial statements all loans and financings outstanding as of June 20, 2016 have been classified as “Liabilities subject to compromise” as offor year ended December 31, 2017 and 2016. The Company did not recorded interest expenses and/ or exchange currency fluctuations on the balances of these financial liabilities during 2017 or 2016.

Principal loans and financings consist of:2018.

 

credit facilities with BNDES;

fixed-rate notes issued in the international market;

credit facilities with international export credit agencies;

unsecured lines of credit obtained from Brazilian and international financial institutions;

debentures issued in the Brazilian market; and

real estate securitization transactions.

The following discussion briefly describes the claims recognized in the RJ proceedings with respect to loans and financings and the loans and financings under the JRP.

Credit Facilities with BNDES

As of December 31, 2017 and 2016, the Company had a variety of outstanding credit facilities with BNDES. The proceeds of these credit facilities have been used for a variety of purposes, including funding of investment plans, funding the expansion of telecommunications plant (voice, data and video), and making operational improvements to meet the targets established in the General Plan on Universal Service Goals and the General Plan on Quality Goals in effect at the time of these loans. As of December 31, 2017 and 2016, all debt instruments with BNDES were secured by pledges of certain limited amount of accounts receivable.

The following table sets forth for certain information with respect to outstanding credit facilities with BNDES, including the aggregate amount of the claims under such credit facilities recognized by the RJ Court.

Facility

  2017   2016 
   (in millions of
reais)
     

Oi loans

   851    851 

Telemar loans

   1,494    1,494 

Oi Móvel loans

   982    982 

Under the JRP, the claim of BNDES under these credit facilities was classified as a Class II claim. Under the JRP, creditors holding Class II claims will be entitled to receive payment of 100% of the principal amount of their recognized claims inreais, adjusted by the interest/inflation adjustment rate. The principal amount of these claims will be paid in 108 monthly installments beginning in the 73rd month following the Brazilian Confirmation Date, in the amount of 0.33% of the outstanding principal for the first 60 monthly installments, 1.67% of the outstanding principal for the next 47 monthly installments and the remainder at maturity on the 15th anniversary of the Brazilian Confirmation Date. The principal amount of these claims will accrue interest at the TJLP rate plus 2.946372%per annum from the Brazilian Confirmation Date. Interest will be capitalized to increase the principal balance under these claims on an annual basis during the first four years following the Brazilian Confirmation Date, and will be paid monthly in cash thereafter through the final maturity.

Fixed-Rate Notes

As of December 31, 2017 and 2016, the Company had 13 series of fixed-rate debt securities that were issued in the international market. The following table sets forth for each series of fixed rate notes the aggregate amount of the claims for such series recognized by the RJ Court.

   2017   2016 
   (in millions of reais)     

Bonds issued by the Company.:

    

9.75% senior notes due 2016

   1,083    1,083 

5.125% senior notes due 2017

   2,273    2,273 

9.500% senior notes due 2019

   474    474 

5.500% senior notes due 2020

   6,099    6,099 

Bonds issued by Oi Holanda

    

5.625% senior notes due 2021

   2,427    2,427 

5.75% senior notes due 2022

   4,945    4,945 

Bonds issued by PTIF

    

6.25% notes due 2016

   908    908 

4.375% notes due 2017

   1,487    1,487 

5.242% notes due 2017

   989    989 

5.875% notes due 2018

   2,902    2,902 

5.00% notes due 2019

   2,962    2,962 

4.625% notes due 2020

   3,851    3,851 

4.5% notes due 2025

   1,916    1,916 

As a result of payments made to some of the holders of the bonds issued by PTIF that participated in the Settlement Creditors Program in Portugal (Note 1), the total claims represented by these bonds has been reduced by R$136 million.

Under the JRP, the claims of holders of these bonds were classified as Class III claims. Under the JRP, each holder of beneficial interests in the bonds issued by the Company, Oi Holanda and PTIF, or Bondholders, is entitled to receive the Qualified Recovery (as described below), theNon-Qualified Recovery (as described below) or the general treatment provided for unsecured credits under the JRP, which is referred to as the Default Recovery, in respect of the claims evidenced by the bonds such Bondholder beneficially holds, which is the Company referred to as Bondholder Credits.

Under the JRP, Bondholders that had individualized their Bondholder Credits in accordance with the procedures established in the JRP and by the RJ Court, which referred to as Eligible Bondholders, were permitted to make an election as to the form of recovery that they wish to receive. All other Bondholders are only entitled to receive the Default Recovery.

Under the JRP, Eligible Bondholders with Bondholder Credits in excess of US$750,000 (or the equivalent in other currencies), which referred to as Qualified Holders, were entitled to elect to receive either the Qualified Recovery or the Default Recovery. Eligible Bondholders with Bondholder Credits of less than US$750,000 (or the equivalent in other currencies), which referred to asNon-Qualified Holders, were entitled to elect to receive either theNon-Qualified Recovery or the Default Recovery.

Under the JRP, Eligible Bondholders were entitled to make an election of the form of their recovery during an election period that commenced on February 6, 2018 and ended on March 8, 2018. Holders that made valid recovery elections will be entitled to participate in settlement procedures and the Company expects to conduct shortly following the satisfaction or waiver of the conditions to the issuance of the new common shares set forth in the JRP.

Qualified Recovery

Under the JRP, the Qualified Recovery with respect to each US1,000 of Bondholder Credits (or the equivalent in other currencies) will consist of:

US$195.61 aggregate principal amount of senior unsecured notes of the Company, or the New Notes;

179.09 newly issued common shares of the Company, which are expected to be issued in the form of ADSs, subject to reduction in the event that any common shares of the Company are subscribed in thepre-emptive offer of these common shares that the Company is required to conduct prior to issuing the common shares to the Bondholders, in which event such Bondholder will receive the cash proceeds related to the number of common shares by which such allocation was reduced;

13.75 common shares of the Company currently held by PTIF in ADS form, which are expected to be issued in the form of American Depositary Warrants; and

warrants to acquire 13.78 newly issued common shares of the Company for at an exercise price of US$0.01 per common shares, subject to reduction in the event that any common shares of the Company are subscribed in thepre-emptive offer of these common shares that the Company is required to conduct prior to issuing the common shares to the Bondholders.

The New Notes will be senior unsecured obligations of the Company denominated in U.S. dollars that will mature on the seventh anniversary of their issuance. The New Notes will be initially be guaranteed, jointly and severally, each Telemar, Oi Móvel, Copart 4 and Copart 5. Upon the conclusion of the Dutch insolvency proceedings of Oi Holanda and PTIF, the Company has agreed to cause Oi Holanda and PTIF to guarantee the obligations of the Company under the New Notes. The New Notes will accrue interest from the Brazilian Confirmation Date. Interest on the New Notes will accrue:

for the first three years (1) at a fixed rate of 10.0% per annum payable in cash on a semi-annual basis, or (2) a fixed rate of 12.0% per annum, of which 8.0% shall be paid in cash on a semi-annual basis and 4.0% shall be payable by increasing the principal amount of the outstanding New Notes or by issuingpaid-in-kind notes; and

for the fourth year onwards, at a fixed rate of 10.0% per annum payable in cash on a semi-annual basis.

Each Warrant will entitle its holder to subscribe for one common share at an exercise price of the equivalent inreais of US$0.01 per common share. Each Warrant will be exercisable at any time, at the sole discretion of the holder, during a period of 90 days, which the Company refers to as the Exercise Period, beginning on the date that is 12 months after the date on which the Warrants are issued, unless the commencement of the Exercise Period is accelerated upon the earliest to occur of the events described below.

If the Company calls a general shareholders’ meeting of the Company or meeting of the Company board of directors’ to approve the commencement of the rights offering relating to the cash capital increase described in Section 6 of the JRP and in the Commitment Agreement, the Company will publish a Material Fact relating to that meeting at least 15 business days prior to that meeting in which the Company will notify holders of Warrants that the Exercise Period relating to the Warrants will commence on the date of publication of that Material Fact.

In the event that any transaction occurs that results in the change of the Company “control” (as such term is defined in the JRP), the Company will publish a Material Fact relating to that transaction in which the Company will notify holders of Warrants that the Exercise Period relating to the Warrants will commence on the date of the completion of such transaction. The JRP defines “control” as (1) the ownership of partner rights that ensure to its holder, on a permanent basis, the majority of the votes in the social deliberations and the power to elect the majority of the company managers; and (2) the effective use of this power to direct social activities and guide the operation of the company’s bodies.

In the event that the settlement procedures with respect to the Qualified Recovery are concluded with respect to the New Notes, the new common shares and the Warrants prior to the conclusion of the Dutch insolvency proceedings of PTIF, the Company will distribute the common shares of the Company currently held by PTIF in ADS form to Bondholders entitled to receive the Qualified Recovery upon the conclusion of the Dutch insolvency proceedings of PTIF.

Non-Qualified Recovery

Under the JRPJRP, theNon-Qualified Recovery with respect to each US1,000 of Bondholder Credits (or the equivalent in other currencies) will consist of a participation interest under a credit agreement to be entered into between the RJ Debtors and an administrative agent in a principal amount of US$500.

TheNon-Qualified Credit Agreement will be a senior unsecured obligation of the Company. TheNon-Qualified Credit Agreement will be initially be guaranteed, jointly and severally, by each Telemar, Oi Móvel, Copart 4 and Copart 5. Upon the conclusion of the Dutch insolvency proceedings of Oi Holanda and PTIF, the Company has agreed to cause Oi Holanda and PTIF to guarantee the

obligations of the Company under theNon-Qualified Credit Agreement. Principal under theNon-Qualified Credit Agreement will be paid in 12 semiannual installments beginning in the 78th month following the Brazilian Confirmation Date in the amount of 4% of the outstanding principal for the first six semi-annual installments, 12.66% of the outstanding principal for the next five semi-annual installments and the remainder at maturity on the 12th anniversary of the effectiveness of theNon-Qualified Credit Agreement. TheNon-Qualified Credit Agreement will accrue interest at the rate of 6% per annum from the Brazilian Confirmation Date. Interest will be capitalized to increase the principal balance under theNon-Qualified Credit Agreement on an annual basis, and will be paid together with principal beginning in the 78th month following the Brazilian Confirmation Date.

Default Recovery

Under the JRP, Bondholders that were not Eligible Bondholders, did not make a valid election of the form of recovery for their Bondholder Credits, or do not participate in the settlement procedures will only be entitled to the Default Recovery with respect to the Bondholder Credits represented by their Bonds.

As a result of the confirmation of the JRP by the RJ Court, following the issuance by the U.S. Bankruptcy Court of an order recognizing the JRP and the Confirmation Order, which the Company refer to as the U.S. Recognition Order, the Indentures governing the bonds issued by the Company and Oi Holanda will be novated and Bondholder Credits represented by Bonds issued under those Indentures will entitle the holders of those Bonds (other than Bonds the holders of which receive the Qualified Recovery or theNon-Qualified Recovery in accordance with the settlement procedures) to the Default Recovery. Similarly, following (1) the homologation of the Dutch Composition Plan for PTIF by the Dutch Court (the “Homologation Order”) and the resulting automatic recognition of the Dutch Composition Plan for PTIF under English law pursuant to the European Insolvency Regulation (2015/848), and (2) the contractual release of the Company guarantee of the bonds issued by PTIF pursuant to the terms of the PTIF Consent Solicitation, the Trust Deed governing the bonds issued by PTIF will be novated and Bondholder Credits represented by Bonds issued under the Trust Deed will entitle the holders of those Bonds (other than Bonds the holders of which receive the Qualified Recovery or theNon-Qualified Recovery in accordance with the settlement procedures) to the Default Recovery.

Under the JRP, the Default Recovery will consist of an unsecured right to receive payment of 100% of the principal amount of the Bondholder Credits represented by:

bonds issued by the Company or Oi Holanda in five annual, equal installments, commencing on the 20th anniversary of the date of the U.S. Recognition Order; and

bond issued by PTIF in five annual, equal installments, commencing on the 20th anniversary of the date of the Homologation Order, which, in each case, the Company refers to as the Default Recovery Entitlement.

A Bondholder’s Default Recovery Entitlement will be denominated in the currency of the Bonds with respect to which the Default Recovery Entitlement relates. The Default Recovery Entitlement with respect to Bonds denominated in U.S. dollars or euros will not bear any interest. The Default Recovery Entitlement with respect to the Company 9.75% senior notes due 2016 will bear interest at the Brazilian TR rate (payable together with the last installment of principal), which will accrue as additional principal amount of the Default Recovery Entitlement during until the 20th anniversary of the date of the U.S. Recognition Order, and thereafter be payable together with payments of principal amount of the Default Recovery Entitlement. The principal and accrued interest with respect to the Default Recovery Entitlement may be redeemed at any time and from time to time, in whole or in part, by the RJ Debtors at a redemption price of 15% of the aggregate principal amount of the Default Recovery Entitlement.

Export Credit Agreement

As of December 31, 2017 and 2016, the Company had export credit facility agreements under which the Company have borrowed funds to make equipment purchases related to the fixed-line and mobile telecommunications infrastructure. The lender under some of these export credit facility agreements are the export credit agencies. Under the remainder of these export credit facility agreements, the export credit agencies have guaranteed or insured obligations to the lenders, which are international financial institutions. The following table sets forth certain information for each series of export credit facility agreements, including the aggregate amount of the claims for such series recognized by the RJ Court.

Export Credit Agency

  Borrower   2017   2016 
       (in millions of reais) 

FINNVERA

   Company    389    389 

ONDD

   Company    388    388 

China Development Bank

   Telemar    2,272    2,272 

FINNVERA

   Telemar    1,465    1,465 

Export Development Canada

   Telemar    478    478 

ONDD

   Telemar    367    367 

Nordic Development Bank

   Telemar    100    100 

Under the JRP, the claims of lenders under export credit facility agreements were classified as Class III claims. Under the JRP, each of the lenders under these export credit facility agreements were entitled to make an election of the form of their recovery during an election period that commenced on February 6, 2018 and ended on February 26, 2018. Each of the lenders under export credit facility agreements elected to receive payment of the amount of their recognized claims, which will be paid in U.S. dollars in 24 semi-annual installments beginning in the 66thmonth following the Brazilian Confirmation Date, in the amount of 2.0% of the recognized claims for the first 10 semi-annual installments, 5.7% of the recognized claims for the next 13 semi-annual installments and the remainder at maturity on the 17th anniversary of the Brazilian Confirmation Date. The recognized claims will accrue interest at the rate of 1.75% per annum from the Brazilian Confirmation Date. Interest will be capitalized to increase the recognized amount of these claims on an annual basis during the first 66 month following the Brazilian Confirmation Date, and will be paid semi-annually in cash thereafter through the final maturity.

Debentures

As of December 31, 2017 and 2016, the Company had three series of debt securities that were issued in the Brazilian market. The following table sets forth for each series of outstanding debentures the aggregate amount of the claims for such series recognized by the RJ Court.

   2017   2016 
   (in millions of reais) 

The Company 8th issuance

   2,515    2,515 

The Company 10th issuance

   1,549    1,549 

Telemar 2nd issuance

   55    55 

Under the JRP, the claims of holders of these debentures were classified as Class III claims. Under the JRP, each holder of beneficial interests in the debentures issued by the Company and Telemar were entitled to make an election of the form of their recovery during an election period that commenced on February 6, 2018 and ended on February 26, 2018. Each holder of beneficial interests in these debentures elected to receive debentures denominated inreais an aggregate principal amount equal to the principal of their recognized claims. The principal amount of these debentures will be paid inreais in 24 semi-annual installments beginning in the 66th month following the Brazilian Confirmation Date, in the amount of 2.0% of the outstanding principal for the first 10 semi-annual installments, 5.7% of the outstanding principal for the next 13 semi-annual installments and the remainder at maturity on the 17th anniversary of the Brazilian Confirmation Date. The principal amount of these debentures will accrue interest at the rate of 80% of the CDI rate from the Brazilian Confirmation Date. Interest will be capitalized to increase the principal balance under these debentures on an annual basis during the first 66 month following the Brazilian Confirmation Date, and will be paid semi-annually in cash thereafter through the final maturity.

Unsecured Lines of Credit

In May 2008, Telemar entered into an unsecured line of credit with a Brazilian financial institution in the aggregate amount of R$4,300 million to finance the acquisition of control of the Company. The principal of the loans under this unsecured line of credit was payable in seven equal annual installments, commencing in May 2010. As of December 31, 2017 and 2016, the aggregate amount of the claims under this unsecured line of credit recognized by the RJ Court was R$2,324 million.

Under the JRP, the claims of the lender under this unsecured line of credit were classified as Class III claims. Under the JRP, the lender under this unsecured line of credit was entitled to make an election of the form of its recovery during an election period that commenced on February 6, 2018 and ended on February 26, 2018. The lender under this unsecured line of credit elected to receive payment of the amount of its recognized claims, which will be paid inreais in 24 semi-annual installments beginning in the 66th month following the Brazilian Confirmation Date, in the amount of 2.0% of the recognized claims for the first 10 semi-annual installments, 5.7% of the recognized claims for the

next 13 semi-annual installments and the remainder at maturity on the 17th anniversary of the Brazilian Confirmation Date. The recognized amount of these claims will accrue interest at the rate of 80% of the CDI rate from the Brazilian Confirmation Date. Interest will be capitalized to increase the recognized amount of these claims on an annual basis during the first 66 month following the Brazilian Confirmation Date, and will be paid semi-annually in cash thereafter through the final maturity.

Real Estate Securitization Transaction

In August 2010, Telemar transferred 162 real estate properties to thewholly-owned subsidiary Copart 4 and the Company transferred 101 real estate properties to thewholly-owned subsidiary Copart 5. Telemar entered into lease contracts with terms of up to 12 years for the continued use of all of the properties transferred to Copart 4 and the Company entered into lease contracts with terms of up to 12 years for the continued use of all of the properties transferred to Copart 5.

Copart 4 and Copart 5 assigned the receivables representing all payments under these leases to Brazilian Securities Companhia de Securitização, which issued Real Estate Receivables Certificates (Certificados de Recebíveis Imobiliários), or CRIs, backed by these receivables. The CRIs were purchased by Brazilian financial institutions.

The Company received net proceeds from the assignment of lease receivables in the total aggregate amount of R$1,585 million on a consolidated basis, and recorded theobligations to make the assigned payments as short- and long-term debt in the consolidated financial statements. The proceeds raised in this transaction were used to repay short-term debt. In June 2012, each of Copart 4 and Copart 5 partially redeemed the CRIs that they had issued for an aggregate amount of R$393 million. As of December 31, 2017 and 2016, the aggregate amount of the claims under the obligations to make the assigned payments recognized by the RJ Court was R$1,519 million.

Under the JRP, the creditors under the CRIs were classified as Class III claims. Under the JRP, each of the creditors under the CRIs were entitled to make an election of the form of their recovery during an election period that commenced on February 6, 2018 and ended on February 26, 2018. Each of creditors under the CRIs elected to receive payment of the principal of their recognized claims, which will be paid inreais in 24 semi-annual installments beginning in the 66th month following the Brazilian Confirmation Date, in the amount of 2.0% of the recognized claims for the first 10 semi-annual installments, 5.7% of the recognized claims for the next 13 semi-annual installments and the remainder at maturity on the 17th anniversary of the Brazilian Confirmation Date. The amount of these recognized claims will accrue interest at the rate of 80% of the CDI rate from the Brazilian Confirmation Date. Interest will be capitalized to increase the recognized amount of these claims on an annual basis during the first 66 month following the Brazilian Confirmation Date, and will be paid semi-annually in cash thereafter through the final maturity.

Civil ContingenciesOi S.A.Under Judicial ReorganizationDebtor-in-Possession and Subsidiaries

Notes to the Consolidated Financial Statements

(In thousands of Brazilian reaisANATELR$, unless otherwise stated)

On June 20, 2016

The movements in the Company was a party to noncompliance administrative proceedings and lawsuits filed by ANATELrestructured prepetition liabilities and the Federal Attorney General’s Office (AGU). Asaccounting adjustments made for initial recognition of December 31, 2017 and 2016, the aggregate amount of the contingencies for claims of ANATEL recognized by the JRP Court was R$14.5 billion, including R$8.4 billion in eligible claims and R$6.1 billion innon-liquid claims. As of December 31, 2017, the aggregate amount of the contingencies for claims of ANATEL recognized in Liabilities subjected to compromise was R$9.3 billion, including R$8.4 billion in eligible claims and R$0.9 billion in non-liquid claims (R$7.7 billion as of December 31, 2016, including R$7.0 billion in eligible claims and R$0.7 billion innon-liquid claims.

As a result of the commencement of the RJ Proceedings on June 20, 2016, all outstanding claims of ANATEL against the RJ Debtors as of that date became subject to compromise under the RJ Proceedings.

Under the JRP, claims of ANATEL were classified as Class III claims. Under the JRP, liquidated claims of ANATEL outstanding as of June 20, 2016 have been novated and in calculating the recovery of ANATEL under these claims the amounts of all accrued interest included in these claims will be reduced by 50% and the amounts of all late charges included in these claims will be reduced by 25%. The remaining amount of these claims will be settled in 240 monthly installments, beginning on June 30, 2018, in the amount of 0.160% of the outstanding claims for the first 60 monthly installments, 0.330% of the outstanding claims for the next 60 monthly installments, 0.500% of the outstanding claims for the next 60 monthly installments, 0.660% of the outstanding claims for the next 59 monthly installments, and the remainder at maturity on June 30, 2038. Beginning on July 31, 2018, the amounts of each monthly installment will be adjusted by the SELIC variation. Payments of monthly installments will be made through the application of judicial deposits related to these claims until the balance of these judicial deposits has been exhausted and thereafter will be payable in cash inreais.

Under the JRP,non-liquidated claims of ANATEL outstanding as of June 20, 2016 have been novated and ANATEL will be entitled to a recovery with respect to those clams similar to the Default Recovery described above in “ —Loans and Financing—Fixed Rate Notes—Default Recovery.”

In the event that a legal rule is adopted in Brazil that regulates an alternative manner for the settlement of the claims of ANATEL outstanding as of June 20, 2016, the RJ Debtors may adopt the new regime, observing the terms and conditions set forth by the approved and ratified JRP, including the effects on the fair value of these liabilities pursuant to the criteria of ASC 820, and applicable GAAP, are as follow:

   December 31,
2017

U.S. GAAP
   Reclassifications  Mediations
and other
  Haircut
(i)
  Equity
(ii)
  Fair value /
Present
value (iii)
  Financial
charges
(iv)
   December 31,
2018

U.S. GAAP
 

Liabilities subject to compromise

           

Bondholders

   32,314,638    (32,314,638  —     —     —     —     —      —   

BNDES

   3,326,952    (3,326,952  —     —     —     —     —      —   

Other Borrowings and financing

   13,487,957    (13,487,957  —     —     —     —     —      —   

Derivative financial instrument

   104,694    (104,694  —     —     —     —     —      —   

Trade payables

   2,139,312    (2,139,312  —     —     —     —     —      —   

Provision for civil contingencies—Anatel

   9,333,795    (9,333,795  —     —     —     —     —      —   

Provision for pension plan

   560,046    (560,046  —     —     —     —     —      —   

Other

   43,333    (43,333  —     —     —     —     —      —   

Provision for labor contingencies

   899,226    (1,036,172  136,946   —     —     —     —      —   

Provision for civil—other claims

   2,929,275    (2,218,538  (710,737  —     —     —     —      —   
  

 

 

   

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

   

 

 

 

Total—Liabilities subject to compromise

   65,139,228    (64,565,437  (573,791  —     —     —     —      —   
  

 

 

   

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

   

 

 

 

Bondholders

   —      32,314,638   (161,600  (11,054,800  (11,613,980  (4,807,262  2,035,699    6,712,695 

BNDES – Borrowings and financing

   —      3,326,952   —     —     —     —     289,122    3,616,074 

Other Borrowings and financing

   —      13,592,651   50,375   —     —     (9,121,399  1,599,510    6,121,137 

Anatel (AGU) and other trade payables

   —      10,588,661   445,077   (1,826,678  —     (5,577,234  164,784    3,794,610 

Provision for labor, civil and Anatel contingencies

   —      4,182,489   56,975   —     —     —     149,173    4,388,637 

Provision for pension plan

   —      560,046   —     —     —     —     14,679    574,725 
  

 

 

   

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

   

 

 

 

Total—Liabilities not subject to compromise

   —      64,565,437   390,827   (12,881,478  (11,613,980  (19,505,895  4,252,967    25,207,878 
  

 

 

   

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

   

 

 

 

(i)

Represent gains on restructuring of borrowings and financings, trade payables owing toANATEL-AGU and other trade payables, as a result of the JR Proceedings.

(ii)

Represent the fair value of shares issued in partial settlement of the Senior Notes.

(iii)

The financial liabilities have been adjusted to fair value according to the criteria of ASC 852 as of the time at which it has reclassified each of the financial liabilities that were legally affected by the JRP from liabilities subject to compromise to borrowings and financings or trade payables. It was calculated taking into consideration the contractual flows provided for in the JRP, discounted using rates that range from 12.6% per year to 16.4% per year, depending on the maturities and currency of each instrument.

(iv)

Represent the contractual interest and foreign currency fluctuation calculated after completed the financial debt restructuring and other claims restructuring in the terms and conditions provided in the JRP.

Oi S.A.Under Judicial ReorganizationDebtor-in-Possession and Subsidiaries

Notes to the Consolidated Financial Statements

(In thousands of Brazilian reais – R$, unless otherwise stated)

IFRS

Under IFRS, there is no specific guidance for accounting Bankruptcy Petitions as there is under U.S. GAAP. Financial liabilities were recorded as before the Bankruptcy Petition, including the accrual of interest based on the contracts, the recognition of foreign currency translation and the recognition of provisions based on expected payment cash outflow (IAS 37 for liability provisions). Liabilities subject to compromise were classified on the balance sheet as Current Liabilities. Any differences between the settlement of the liability and its carrying amount were reorganized upon settlement of the JRP and recorded in the Company’s bylaws.Consolidated Income Statement at such time.

Labor ContingenciesBecause all liabilities subject to compromise were settled in 2018 under the conditions of the JRP, no GAAP differences compared to IFRS exist for the balances of liabilities after the settlement date.

Therefore, regarding settlement of judicial reorganization the only accounting difference between U.S. GAAP and IFRS are namely: (i) the impacts of settlement and fair value of liabilities for adopting ASC 852 under U.S. GAAP that needs to be excluded under IFRS; and (ii) the gain recognition on reversal of interest and foreign currency on loans and financings under IFRS.

The Companyfollowing is a party to a large number of labor lawsuits and calculates the related provision based on a statistical methodology that takes into consideration, but not limited to, the total number of existing lawsuits, the claims make in each lawsuit, the amount claimed in each lawsuit, the history of payments made, and the technical opinionsummary of the legal counsel.Judicial Reorganization adjustments to net income for the year ended December 31, 2018 and 2017:

 

Overtime - refers to the claim for payment of salary and premiums by alleged overtime hours;

Judicial reorganization

  December 31,
2018
  December 31,
2017
 

Settlement for lesser amounts of prepetition obligations and fair value recognition under U.S. GAAP

   (6,527,238  73,135 

Gain on reversal of interest and foreign currency on loans and financings under IFRS

   5,196,222   6,429,611 
  

 

 

  

 

 

 
   (1,331,016  (6,502,746
  

 

 

  

 

 

 

 

(g)

Deferred income tax

Sundry premiums - refer to claims of hazardous duty premium, based on Law 7369/85, regulated by Decree 93412/86, due to the alleged risk from employees’ contact with the electric power grid, health hazard premium, pager pay, and transfer premium;

Indemnities - refers to amounts allegedly due for occupational accidents, leased vehicles, occupational diseases, pain and suffering, and tenure;

Stability/reintegration - claim due to alleged noncompliance with an employee’s special condition which prohibited termination of the employment contract without cause;

Supplementary retirement benefits - differences allegedly due on the benefit salary referring to payroll amounts;

Salary differences and related effects - refer mainly to claims for salary increases due to alleged noncompliance with trade union agreements. As for the effects, these referThis relates to the impact of recalculation of the salary increase allegedly duedeferred tax assets and liabilities considering the adjusted balances of accounts and related impacts on net income and the other amounts calculatedrevised valuation allowance based on the employee’s salary;

reassessed schedule of expected generation of future taxable income under IFRS.

SUMARY OF ACCOUNTING DIFFERENCES BETWEEN U.S. GAAP AND IFRS

Lawyers/expert fees - installments payableThe reconciliations below quantify the effect of the U.S. GAAP to IFRS on the indicated dates:

Reconciliation

     Equity  Net income 
     December 31,
2018
  December 31,
2017
  December 31,
2018
  December 31,
2017
 

Under U.S.GAAP

    29,199,496   (9,684,061  27,393,837   (4,027,661

Impairment of long-lived assets

   (a  (1,226,125  (1,084,707  (141,418  5,526,563 

Business combinations prior to January 1, 2009

   (b  44,981   40,859   4,122   4,313 

Pension plans and other post-retirement benefits

   (c  (689,574  (1,598,792  (115,080  (197,700

Capitalization of interest, net of amortization

   (d  60,928   62,711   (1,780  (9,322

Provision for onerous contracts

   (e  (4,493,895   (4,493,895 

Settlement of judicial reorganization

   (f   1,331,016   (1,331,016  (6,502,746

Deferred income tax

   (g   (2,579,548  3,300,785   (1,449,609
   

 

 

  

 

 

  

 

 

  

 

 

 

Under IFRS

    22,895,811   (13,512,522  24,615,555   (6,656,162
   

 

 

  

 

 

  

 

 

  

 

 

 

Oi S.A.Under Judicial ReorganizationDebtor-in-Possession and Subsidiaries

Notes to the plaintiffs’ lawyers and court appointed experts, when necessary for the case investigation, to obtain expert evidence;Consolidated Financial Statements

(In thousands of Brazilian reais – R$, unless otherwise stated)

 

Severance pay - claims

Reconciliation of amounts which were allegedly unpaid or underpaid upon severance;

Labor fines - amounts arising from delays or nonpayment of certain amounts provided for by the employment contract, within the deadlines set out in prevailing legislation and collective bargaining agreements;

Employment relationship - lawsuits filed by outsourced companies’ former employees claiming the recognition of an employment relationship with the Company or its subsidiaries by alleging an illegal outsourcing and/or the existence of elements that evidence such relationship, such as direct subordination;

Supplement to FGTS fine - arising from understated inflation, refers to claims to increase the FGTS severance fine as a result of the adjustment of accounts of this fund due to inflation effects;

The Company filed a lawsuit against Caixa Econômica Federal to assure the reimbursement of all amounts paid for this purpose;

Joint liability - refers to the claim to assign liability to the Company, filed by outsourced personnel, due to alleged noncompliance with the latter’s labor rights by their direct employers;

Other claims - refer to different litigation including rehiring, profit sharing, qualification of certain allowances as compensation, etc.

As a result of the commencement of the RJ Proceedings on June 20, 2016, all outstanding labor claims against the RJ Debtors as of that date became subject to compromise under the RJ Proceedings. As of December 31, 2017 and 2016, the aggregate amount of the contingencies for labor claims recognized by the RJ Court was R$899 million and R$752 million, respectively.

Under the JRP, labor claims were classified as Class I claims. Under the JRP, generally all labor claims will be paid in five equal monthly installments, beginning on the 6-month anniversary of the Brazilian Confirmation Date. Labor claims not yet adjudicated will be paid in five equal monthly installments, beginning six months after a final, non-appealable ruling of the relevant court hearing a labor claim.

Labor claims for which a judicial deposit has been posted by any of the RJ Debtors will be paid through the immediate disbursement of the amount deposited in court and, in the event that the related judicial deposit is lower than the labor claim listed by the RJ Debtors in the Second Creditor List, the judicial deposit shall be used to pay part of the labor claim and the outstanding balance of the labor claim will be paid after a decision is issued by the RJ Court that ratifies the amount due in five equal monthly installments, beginning six months after the Brazilian Confirmation Date. In the event that the related judicial deposit is greater than the amount of the labor claim, the RJ Debtors will be entitled to withdraw the difference from the judicial deposit.

Labor claims for which no judicial deposit has been posted by any of the RJ Debtors will be paid through judicial deposits to be attached to the court records of the related case.

Civil Contingencies – Other Claims

Corporate – Financial Participation Agreements

These agreements were governed by Administrative Rules 415/1972, 1181/1974, 1361/1976, 881/1990, 86/1991, and 1028/1996. Subscribers held a financial interest in the concessionaire after paying in a certain amount, initially recorded as capitalizable funds and subsequently recorded in the concessionaire’s equity, after a capital increase was approved by the shareholders’ meeting, thus generating the issuance of shares. The lawsuits filed against the former CRT—Companhia Riograndense de Telecomunicações, a company merged by the Company, challenge the way shares were granted to subscribers based on said financial participation agreements.

The Company used to recognize a provision for the risk of unfavorable outcome in these lawsuits based on certain legal doctrine. During 2009, however, decisions issued by appellate courts led the Company to revisit the amount accrued and the risk classification of the relevant lawsuits. The Company, considering obviously the peculiarities of each decision and based on the assessment made by its legal department and outside legal counsel, changed its estimate on the likelihood of an unfavorable outcome from possible to probable. In 2009, the Company’s management, based on the opinions of its legal department and outside legal counsel, revised the measurement criteria of the provision for contingencies related to the financial interest agreements. Said revision contemplated additional considerations regarding the dates and the arguments of the final and unappealable decisions on ongoing lawsuits, as well as the use of statistical criteria to estimate the amount of the provision for those lawsuits. The Company currently accrues these amounts mainly taking into consideration (i) the criteria above, (ii) the number of ongoing lawsuits by matter discussed, (iii) the average amount of historical losses, broken down by matter in dispute, and (iv) the impacts of the payment of these contingencies in the context of the Judicial Reorganization Plan ratified on January 8, 2018. In addition to these criteria, in 2013 the courts recognized, in several decisions, the enforcement of the twenty-year statute of limitations for the lawsuits that met this criterion and the Company, based on the opinion of itsin-house and outside legal counsel, understands that the likelihood of loss is remote. Therefore, it is not necessary to set up a provision.

At the end of 2010, the website of the Superior Court of Justice (STJ) disclosed news that this court had set compensation criteria to be adopted by the Company to the benefit of the shareholders of the former CRT for those cases new shares, possibly due, could not be issued because of the sentence issued. According to this court judgment news, which does not correspond to a final decision, the criteria must be based on (i) the definition of the number of shares that each claimant would be entitled, measuring the capital invested at the book value of the share reported in CRT’s monthly trial balance on the date it waspaid-in, (ii) after said number of shares is determined, it must be multiplied by its quotation on the stock exchange at the closing of the trading day the final and unappealable decision is issued, when the claimant becomes entitled to sell or disposed of the shares, and (iii) the result obtain must be adjusted for inflation (IPC/INPC) from the trading day of the date of the final and unappealable decision, plus legal interest since notification. In the case of succession, the benchmark amount will be the stock market price of the successor company.

Based on current information, management believes that its estimate would not be materially impactedsheet as at December 31, 2017. There may be, however, significant changes in the items above, mainly regarding the market price of Company shares.2018

Small claims courts

  USGAAP
December 31,
2018
  Impairment
of long-lived
assets

(a)
  

Business
combinations
prior to
January 1,
2009

(b)

 

Pension plans
and other post-
retirement
benefits

(c)

 

Capitalization
of interest,
net of
amortization
(d)

 

Provision for
onerous contracts

(e)

 

Settlement of
judicial
reorganization

(f)

 

Deferred
income tax

(g)

 

Reclassifications

 IFRS
December 31,
2018
 

Cash and cash equivalents

  4,385,329           4,385,329 

Short-term investments

  201,975           201,975 

Accounts receivable

  6,516,555           6,516,555 

Recoverable income taxes

  621,246           621,246 

Other taxes

  803,252           803,252 

Judicial Deposits

  1,715,934           1,715,934 

Inventories

  317,503           317,503 

Prepaid expenses

  743,953           743,953 

Pension plan assets

  4,880           4,880 

Held-for-sale assets

  4,923,187           4,923,187 

Other assets

  1,079,670           1,079,670 
 

 

 

  

 

 

  

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Total current assets

  21,313,484     —   —   —   —   —   —     21,313,484 
 

 

 

  

 

 

  

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Long-term investments

  36,987           36,987 

Other taxes

  715,976           715,976 

Deferred tax assets

  23,050           23,050 

Judicial Deposits

  7,018,786           7,018,786 

Investments

  117,840           117,840 

Property, plant and equipment, net

  28,468,798   (228,244 124,081  60,928      28,425,563 

Intangible assets

  8,025,442   (997,881 (79,115)        6,948,446 

Pension plan assets

  753,827    (689,574)       64,253 

Prepaid expenses

         522,550  522,550 
 

 

 

  

 

 

  

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Other assets

  773,411         (522,549)  250,862 
 

 

 

  

 

 

  

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Totalnon-current assets

  45,934,117   (1,226,125 44,966 (689,574) 60,928 —   —   —   1  44,124,313 
 

 

 

  

 

 

  

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Total assets

  67,247,601   (1,226,125 44,966 (689,574) 60,928 —   —   —   1  65,437,797 
 

 

 

  

 

 

  

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Trade payables

  5,225,862         (201,602)  5,024,260 

Trade payables – Subject to the JRP

         201,602  201,602 

Borrowings and financing

  672,894           672,894 

Payroll, related taxes and benefits

  906,655           906,655 

Claims filed by customers for which the individual indemnification compensation amounts do not exceed the equivalent of forty (40) minimum wages;

Oi S.A.Under Judicial ReorganizationDebtor-in-Possession and Subsidiaries

The Company is a party to a large number of lawsuits filed in small claims courts and calculates the related provision based on a statistical methodology that takes into consideration, but not limitedNotes to the total numberConsolidated Financial Statements

(In thousands of existing lawsuits,Brazilian reais – R$, unless otherwise stated)

  USGAAP
December 31,
2018
  Impairment
of long-lived
assets

(a)
  

Business
combinations
prior to
January 1,
2009

(b)

 

Pension plans
and other post-
retirement
benefits

(c)

 

Capitalization
of interest,
net of
amortization
(d)

 

Provision for
onerous contracts

(e)

 

Settlement of
judicial
reorganization

(f)

 

Deferred
income tax

(g)

 

Reclassifications

 IFRS
December 31,
2018
 

Income taxes payable

  27,026           27,026 

Other taxes

  1,033,868           1,033,868 

Tax financing program

  142,036           142,036 

Dividends and interest on capital

  6,168           6,168 

Provision

  680,542           680,542 

Unearned revenues

  229,497         (229,497) 

Advances from customers

  73,094         (73,094) 

Licenses and concessions payable

  85,619           85,619 

Liabilities associated toheld-for-sale assets

  526,870           526,870 

Other payables

  629,939      449,389   302,591  1,381,919 
 

 

 

  

 

 

  

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Total current liabilities

  10,240,070   —    —   —   —   449,389 —   —     10,689,459 

Trade payables – Subject to the JRP

  3,593,008           3,593,008 

Borrowings and financing

  15,777,012           15,777,012 

Other taxes

  628,716           628,716 

Tax financing program

  411,170           411,170 

Provision

  4,358,178           4,358,178 

Provision for pension plans

  579,122           579,122 

Unearned revenues

  1,687,073         (1,687,073) 

Advances from customers

  142,134         (142,134) 

Other payables

  631,622   (13)   4,044,505   1,829,207  6,505,321 
 

 

 

  

 

 

  

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Totalnon-current liabilities

  27,808,035   —    — 13 —   —   4,044,505 —   —     31,852,527 
 

 

 

  

 

 

  

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Total liabilities

  38,048,105   —    (13) —   —   4,493,894 —   —     42,541,986 
 

 

 

  

 

 

  

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Shareholders’ equity attributable to the Company and subsidiaries

  28,956,006   (1,226,125 44,979 (689,574) 60,928 (4,493,894) —   —     22,652,320 

Non-controlling interest

  243,490         1  243,491 
 

 

 

  

 

 

  

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Total shareholders’ equity

  29,199,496   (1,226,125 44,979 (689,574) 60,928 (4,493,894) —   —   1  22,895,811 
 

 

 

  

 

 

  

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Total liabilities and shareholders’ equity

  67,247,601   (1,226,125 44,966 (689,574) 60,928 —   —   —   1  65,437,797 
 

 

 

  

 

 

  

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Oi S.A.Under Judicial ReorganizationDebtor-in-Possession and Subsidiaries

Notes to the claims make in each lawsuit,Consolidated Financial Statements

(In thousands of Brazilian reais – R$, unless otherwise stated)

Reconciliation of net income for the amount claimed in each lawsuit, the history of payments made, and the technical opinion of the legal counsel and the impacts of the Judicial Reorganization Plan, issued on January 8, 2018.

Other claims

Refer to several of ongoing lawsuits discussing contract terminations, certain agencies requesting the reopening of customer service centers, compensation claimed by former suppliers and building contractors, in lawsuits filed by equipment vendors against Company subsidiaries, revision of contractual terms and conditions due to changes introduced by a plan to stabilize the economy, and litigation mainly involving discussions on the breach of contracts.

As a result of the commencement of the RJ Proceedings on June 20, 2016, all outstanding unsecured civil claims against the RJ Debtors as of that date became subject to compromise under the RJ Proceedings. As ofyear ended December 31, 20172018

  USGAAP
December 31,
2018
  Impairment
of long-lived
assets (a)
  Business
combinations
prior to
January 1,
2009 (b)
  Pension
plans and
other post-
retirement
benefits (c)
  Capitalization
of interest,
net of
amortization (d)
  Provision
for onerous
contracts (e)
  Settlement of
judicial
reorganization (f)
  Deferred
income tax
and other
adjustments (g)
  Reclassification  IFRS
December 31,
2018
 

Net operating revenue

  22,060,014           22,060,014 

Cost of sales and services

  (15,822,732  150,389   4,121   (45,457  (12,729  141,758     (594,450  (16,179,100

Gross profit

  6,237,282   150,389   4,121   (45,457  (12,729  141,758   —     —     (594,450  5,880,914 

Operating (expenses) income

          

Selling expenses

  (4,478,352    (28,655     372,977   281,028   (3,853,002

General and administrative expenses

  (2,697,865    (40,853       (2,738,718

Other operating income

          2,204,134   2,204,134 

Other operating expenses

  417,159   (291,807   (115   (4,883,620  (112,491   (1,890,712  6,761,586 

Reorganization items, net

  31,580,541        (31,580,541   

Loss before financial income (expenses) and taxes

  31,058,765   (141,418  4,121   (115,080  (12,729  (4,741,862  (31,693,032  372,977    (5,268,258

Financial income (expenses), net

  (4,012,067     10,949   247,968   30,362,016     26,608,866 

Profit (loss) before taxes

  27,046,698   (141,418  4,121   (115,080  (1,780  (4,493,894  (1,331,016  372,977    21,340,608 

Current income tax

          115,706   115,706 

Income tax expense (current and deferred)

  347,139         2,927,808   (115,706  3,159,241 
 

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 

Profit (loss) for the year

  27,393,837   (141,418  4,121   (115,080  (1,780  (4,493,894  (1,331,016  3,300,785    24,615,555 
 

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

  

 

 

 

Profit (loss) attributable to owners of the Company

  27,369,422   (141,418  4,121   (115,080  (1,780  (4,493,894  (1,331,016  3,300,785    24,591,140 

Profit (loss) attributable tonon-controlling interests

  24,415           24,415 

Oi S.A.Under Judicial ReorganizationDebtor-in-Possession and 2016, the aggregate amount of the contingencies for civil claims (other than claims of ANATEL and other regulatory agencies) recognized by the RJ Court was R$2,929 million and R$3,096 million, respectively.Subsidiaries

Under the JRP, unsecured civil claims against the RJ Debtors were classified as Class III and IV claims. Under the JRP, if judicial deposits have been made with respect to adjudicated civil claims, holders of these civil claims that expressly agree with the amounts of the civil claims acknowledged by the RJ Debtors, including those indicated in the Second List of Creditors, and waive the right to offer, propose, or proceed with credit actions, qualifications, divergences, objections, or any other measure (including appeals) which aim at increasing the amounts of their civil claims, will be paid, subjectNotes to the reductionConsolidated Financial Statements

(In thousands of Brazilian reais – R$, unless otherwise stated)

Reconciliation of net income for the amount of any civil claim classified as a Class III claim as described below, through the application of judicial deposits related to these civil claims until the balance of the relevant judicial deposits has been exhausted. Any amount of a civil claim remaining unpaid after the application of the related judicial deposit will entitle the holder to a recovery with respectyear ended December 31, 2017

   USGAAP
December 31,
2017
  Impairment
of long-lived
assets (a)
   Business
combinations
prior to
January 1,
2009 (b)
   Pension
plans and
other post-
retirement
benefits (c)
  Capitalization
of interest,
net of
amortization (d)
  Provision
for onerous
contracts (e)
   Settlement of
judicial
reorganization (f)
  Deferred
income tax (g)
  Reclassification  IFRS
December 31,
2017
 

Net operating revenue

   23,789,654              23,789,654 

Cost of sales and services

   (15,676,216  779,368    4,313    (82,045  (11,670      (682,403  (15,668,653

Gross profit

   8,113,438   779,368    4,313    (82,045  (11,670            (682,403  8,121,001 

Operating (expenses) income

              

Selling expenses

   (4,399,936      (42,901       340,281   (4,102,556

General and administrative expenses

   (3,064,252      (72,556        (3,136,808

Other operating income

              1,985,101   1,985,101 

Other operating expenses

   (1,043,922  4,747,195      (198     (7,287,862   (1,642,979  (5,227,766

Reorganization items, net

   (2,371,918          2,371,918    

Loss before financial and taxes

   (2,766,590  5,526,563    4,313    (197,700  (11,670      (4,915,944      (2,361,028

Financial expenses, net

   (1,612,058       2,348     (1,586,802    (3,196,512

Profit (loss) before taxes

   (4,378,648  5,526,563    4,313    (197,700  (9,322      (6,502,746      (5,557,540

Current income tax

              (906,080  (906,080

Income tax expense (current and deferred)

   350,987            (1,449,609  906,080   (192,542
  

 

 

  

 

 

   

 

 

   

 

 

  

 

 

  

 

 

   

 

 

  

 

 

  

 

 

  

 

 

 

Loss for the year

   (4,027,661  5,526,563    4,313    (197,700  (9,322      (6,502,746  (1,449,609   (6,656,162
  

 

 

  

 

 

   

 

 

   

 

 

  

 

 

  

 

 

   

 

 

  

 

 

  

 

 

  

 

 

 

Loss attributable to owners of the Company

   (3,736,518  5,526,563    4,313    (197,700  (9,322  0    (6,502,746  (1,449,609   (6,365,019

Loss attributable tonon-controlling interests

   (291,143             (291,143

Oi S.A.Under Judicial ReorganizationDebtor-in-Possession and Subsidiaries

Notes to the balanceConsolidated Financial Statements

(In thousands of that civil claim similarBrazilian reais – R$, unless otherwise stated)

Reconciliation of comprehensive income for the year ended December 31, 2018

   USGAAP
December 31,
2018
  Impairment
of long-
lived assets

(a)
  Business
combinations
prior to
January 1,
2009

(b)
   Pension
plans and
other post-
retirement
benefits

(c)
  Capitalization
of interest,
net of
amortization

(d)
  Provision
for onerous
contracts

(e)
  Settlement of
judicial
reorganization

(f)
  Deferred
income tax
and other
adjustment

(g)
   IFRS
December 31,
2018
 

Profit (loss) for the year

   27,393,837   (141,418  4,121    (115,080  (1,780  (4,493,894  (1,331,016  3,300,785    24,615,555 

Other comprehensive income (loss)

            

Foreign currency translation adjustments

   (110,098           (110,098
  

 

 

  

 

 

  

 

 

   

 

 

  

 

 

  

 

 

  

 

 

  

 

 

   

 

 

 
   (110,098)                  (110,098) 

Pension and other postretirement benefit plans:

            

Net actuarial loss from continuing operations

   (918,782     1,024,297        105,515 
  

 

 

  

 

 

  

 

 

   

 

 

  

 

 

  

 

 

  

 

 

  

 

 

   

 

 

 

Pension and other postretirement benefit plans

   (918,782         1,024,297                105,515 
  

 

 

  

 

 

  

 

 

   

 

 

  

 

 

  

 

 

  

 

 

  

 

 

   

 

 

 
                      

Income tax effect on other comprehensive income (loss):

            

Pension and other postretirement benefit plans

   312,386      (348,261       (35,875
  

 

 

  

 

 

  

 

 

   

 

 

  

 

 

  

 

 

  

 

 

  

 

 

   

 

 

 
   312,386       (348,261)           (35,875) 
  

 

 

  

 

 

  

 

 

   

 

 

  

 

 

  

 

 

  

 

 

  

 

 

   

 

 

 

Total comprehensive income (loss) for the year

   26,677,343   (141,418  4,121    560,956   (1,780  (4,493,894  (1,331,016  3,300,785    24,575,097 

Comprehensive loss attributable tonon-controlling interest

   (49,966           (49,966
  

 

 

  

 

 

  

 

 

   

 

 

  

 

 

  

 

 

  

 

 

  

 

 

   

 

 

 

Comprehensive income (loss) attributable to controlling shareholders

   26,727,309   (141,418  4,121    560,956   (1,780  (4,493,894  (1,331,016  3,300,785    24,625,063 
  

 

 

  

 

 

  

 

 

   

 

 

  

 

 

  

 

 

  

 

 

  

 

 

   

 

 

 

Oi S.A.Under Judicial ReorganizationDebtor-in-Possession and Subsidiaries

Notes to the Default Recovery described above in “ —LoansConsolidated Financial Statements

(In thousands of Brazilian reais – R$, unless otherwise stated)

Reconciliation of comprehensive income for the year ended December 31, 2017

   USGAAP
December 31,
2017
  Impairment
of long-
lived assets

(a)
   Business
combinations
prior to
January 1,
2009

(b)
   Pension
plans and
other
post-
retirement
benefits

(c)
  Capitalization
of interest,
net of
amortization

(d)
  Provision
for
onerous
contracts

(e)
   Settlement of
judicial
reorganization

(f)
  Deferred
income tax
and other
adjustments

(g)
  IFRS
December 31,
2017
 

Loss for the year

   (4,027,661  5,526,563    4,313    (197,700  (9,322  —      (6,502,746  (1,449,609  (6,656,162

Other comprehensive income (loss)

             

Foreign currency translation adjustments

   165,713            (1,943  163,770 

Decrease of interest shares in subsidiary

   (374,130           374,130    
  

 

 

  

 

 

   

 

 

   

 

 

  

 

 

  

 

 

   

 

 

  

 

 

  

 

 

 
   (208,417)                 372,187  163,770 

Pension and other postretirement benefit plans:

             

Net actuarial loss from continuing operations

   (130,846      161,099        30,253 
  

 

 

  

 

 

   

 

 

   

 

 

  

 

 

  

 

 

   

 

 

  

 

 

  

 

 

 

Pension and other postretirement benefit plans

   (130,846          161,099                30,253 

Income tax effect on other comprehensive income (loss):

             

Pension and other postretirement benefit plans

   32,157       (42,528       (10,371
  

 

 

  

 

 

   

 

 

   

 

 

  

 

 

  

 

 

   

 

 

  

 

 

  

 

 

 
   32,157        (42,528)           (10,371) 
  

 

 

  

 

 

   

 

 

   

 

 

  

 

 

  

 

 

   

 

 

  

 

 

  

 

 

 

Total comprehensive (loss) for the year

   (4,334,767  5,526,563    4,313    (79,129  (9,322      (6,502,746  (1,077,422  (6,472,510

Comprehensive loss attributable tonon-controlling interest

   (64,153           (205,044  (269,197
  

 

 

  

 

 

   

 

 

   

 

 

  

 

 

  

 

 

   

 

 

  

 

 

  

 

 

 

Comprehensive loss attributable to controlling shareholders

   (4,270,614  5,526,563    4,313    (79,129  (9,322  —      (6,502,746  (872,378  (6,203,313
  

 

 

  

 

 

   

 

 

   

 

 

  

 

 

  

 

 

   

 

 

  

 

 

  

 

 

 

Oi S.A.Under Judicial ReorganizationDebtor-in-Possession and Financing—Fixed Rate Notes—Default Recovery.” Any amount of a civil claim remaining unpaid after the application of the related judicial deposit will entitle the holder to a recovery with respectSubsidiaries

Notes to the balanceConsolidated Financial Statements

(In thousands of that civil claim similarBrazilian reais – R$, unless otherwise stated)

Reconciliation of cash flow for the year ended December 31, 2018

   USGAAP
December 31,
2018
  Impairment
of long-
lived assets

(a)
  Business
combinations
prior to
January 1,
2009

(b)
  Pension
plans and
other
post-
retirement
benefits

(c)
  Capitalization
of interest,
net of
amortization

(d)
  Provision
for
onerous
contracts

(e)
  Settlement of
judicial
reorganization

(f)
  Deferred
income tax
and other
adjustments

(g)
  Reclassification  IFRS
December 31,
2018
 

Operating activities

           

Profit (loss) for the year

   27,393,837   (141,418  4,121   (115,080  (1,780  (4,493,894  (1,331,016  3,300,785    24,615,555 

Income tax expenses

   (347,139                    (2,927,808   (3,274,947

Profit (loss) before income taxes

   27,046,698   (141,418  4,121   (115,080  (1,780  (4,493,894  (1,331,016  372,977    21,340,608 

Income tax reclassification

   347,139         (347,139    

Adjustments to reconcile net income (loss) to cash provided by operating activities

           

Loss (gain) on financial instruments

   3,415,354      (10,949  (389,726  (5,080,135   22,099   (2,043,357

Gains of restructuring of third-party borrowings

           (11,054,800    (11,054,800

Fair value adjustment to borrowings and financing

           (13,928,659    (13,928,659

Present value adjustment to other liabilities

           (1,167,043    (1,167,043

Depreciation and amortization

   5,952,905   (150,389  (4,121   12,729      (1  5,811,123 

Onerous obligation

        4,883,620      4,883,620 

Impairment ofheld-for-sale securities

   (292,799         292,799  

Estimated loss on doubtful debts

   1,224,248         (372,977   851,271 

Provisions (reversals)

   (19,465       112,491     93,026 

Provision for pension plans

   (114,813    115,080        267 

Impairment losses

   —     291,807         (49  291,758 

Deferred tax expense (benefit)

   (231,433        231,433     

Reorganization items, net

   (31,580,541       31,580,541      

Equity in investees

           13,492   13,492 

Loss on disposal of capital assets

           215,398   215,398 

Concession Agreement Extension Fee—ANATEL

           68,333   68,333 

Employee and management profit sharing

           237,253   237,253 

Oi S.A.Under Judicial ReorganizationDebtor-in-Possession and Subsidiaries

Notes to the Default Recovery described above in “ —Loans and Financing—Fixed Rate Notes—Default Recovery.” Consolidated Financial Statements

(In the event that the related judicial deposit is greater than the amount that the holderthousands of a civil claim is entitled to withdraw, the RJ Debtors will be entitled to withdraw the difference from the judicial deposit.

The amount of the claim of a holder of civil claims (other than claims of ANATEL and other regulatory agencies) that have been classified as Class III claims will be reduced based on the amount of such civil claims as follows:Brazilian reais – R$, unless otherwise stated)

 

Civil claims of more than R$1,000

   USGAAP
December 31,
2018
  Impairment
of long-
lived assets

(a)
   Business
combinations
prior to
January 1,
2009

(b)
   Pension
plans and
other
post-
retirement
benefits

(c)
   Capitalization
of interest,
net of
amortization

(d)
   Provision
for
onerous
contracts

(e)
   Settlement of
judicial
reorganization

(f)
   Deferred
income tax
and other
adjustments

(g)
   Reclassification  IFRS
December 31,
2018
 

Monetary correction to provisions/(reversals)

                  226,870   226,870 

Monetary correction to tax refinancing program

                  28,079   28,079 

Other

                  (637,518  (637,518

Changes in assets and liabilities

                  

Accounts receivable

   (365,771                 (365,771

Inventories

                  (48,280  (48,280

Taxes

   121,951                  121,951 

Held-for-trading financial assets

   (1,191,664                 (1,191,664

Redemption of held-for-trading financial assets

   1,103,920                  1,103,920 

Trade payables

   (860,900                 (860,900

Payroll, related taxes and benefits

   (253,902                 (253,902

Provisions

   (434,974                 (434,974

Net increase in income taxes refundable and payable

   (799,189              115,706    683,483  

Employee and management profit sharing

   237,253                 (237,253 

Changes in assets and liabilities held for sale

   (257,643                 (257,643

Other assets and liabilities

   (183,838            868,621      (159,123  525,660 

Financial charges paid - debt

                  (19,215  (19,215

Financial charges paid - other

                  (2,884  (2,884

Income tax and social contribution paid—Company

                  (495,038  (495,038

Income tax and social contribution paid—third parties

                  (188,445  (188,445
  

 

 

  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

  

 

 

 

Net cash provided by (used in) operating activities

   2,862,536                                  2,862,536 
  

 

 

  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

  

 

 

 

Oi S.A.Under Judicial ReorganizationDebtor-in-Possession and equal to or less than R$5,000 will be reduced by 15%;

Civil claims of more than R$5,000 and equal to or less than R$10,000 will be reduced by 20%;

Civil claims of more than R$10,000 and equal to or less than R$150,000 will be reduced by 30%; and

Civil claims of more than R$150,000 will be reduced by 50%.

Subsidiaries

Under the JRP, if judicial deposits have been made with respect to unadjudicated civil claims, following adjudication of their claims, the holders of these civil claims that expressly agree with the amounts of the civil claims acknowledged by the RJ Debtors, including those indicated in the Second List of Creditors, and waive the right to offer, propose, or proceed with credit actions, qualifications, divergences, objections, or any other measure (including appeals) which aim at increasing the amounts of their civil claims, will be paid, subjectNotes to the reductionConsolidated Financial Statements

(In thousands of the amount of any civil claim classified as a Class III claim as described above, through the application of judicial deposits related to these civil claims until the balance of the relevant judicial deposits has been exhausted. Any amount of a civil claim remaining unpaid after the application of the related judicial deposit will entitle the holder to a recovery with respectBrazilian reais – R$, unless otherwise stated)

   USGAAP
December 31,
2018
  Impairment
of long-
lived assets

(a)
   Business
combinations
prior to
January 1,
2009

(b)
   Pension
plans and
other
post-
retirement
benefits

(c)
   Capitalization
of interest,
net of
amortization

(d)
   Provision
for
onerous
contracts

(e)
   Settlement of
judicial
reorganization

(f)
   Deferred
income tax
and other
adjustments

(g)
   Reclassification   IFRS
December 31,
2018
 

Investing activities

                   

Capital expenditures

   (5,246,241                  (5,246,241

Proceeds from the sale of investments, tangibles and intangibles

   22,276                   22,276 

Judicial deposits

   (775,953                  (775,953

Redemption of judicial deposits

   1,083,043                   1,083,043 
  

 

 

  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Net cash used in by in investing activities

   (4,916,875                                  (4,916,875
  

 

 

  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Financing activities

                   

Repayment of principal of borrowings, financing and derivatives

   (161,884                  (161,884

Payments of obligation for licenses and concessions

   (1,491                  (1,491

Payments of obligation for tax refinancing program

   (265,495                  (265,495

Payment of dividends and interest on capital

   (54                  (54

Exercise of warrants

   4,580                   4,580 
  

 

 

  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Net cash used in financing activities

   (424,344                                  (424,344
  

 

 

  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Foreign exchange differences on cash and cash equivalents

   1,328                   1,328 

Cash flows for the year

   (2,477,355                                  (2,477,355

Cash and cash equivalents beginning of year

   6,862,684                   6,862,684 
  

 

 

  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Cash and cash equivalents end of year

   4,385,329                                   4,385,329 
  

 

 

  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Oi S.A.Under Judicial ReorganizationDebtor-in-Possession and Subsidiaries

Notes to the balanceConsolidated Financial Statements

(In thousands of that civil claim similar to the Default Recovery described above in “ —Loans and Financing—Fixed Rate Notes—Default Recovery.” Any amount of a civil claim remaining unpaid after the application of the related judicial deposit will entitle the holder to a recovery with respect to the balance of that civil claim similar to the Default Recovery described above in “ —Loans and Financing—Fixed Rate Notes—Default Recovery.” In the event that the related judicial deposit is greater than the amount that the holder of a civil claim is entitled to withdraw, the RJ Debtors will be entitled to withdraw the difference from the judicial deposit.

Contingencies liabilities (Note 18)

The Companies under judicial reorganization and its subsidiaries are also parties to several lawsuits in which the likelihood of an unfavorable outcome is classified as possible, in the opinion of their legal counsel, and for which no provision for contingent liabilities has been recognized.

The breakdown of contingent liabilities with a possible unfavorable outcome and, therefore, not recognized in accounting, is as follows:Brazilian reais – R$, unless otherwise stated)

 

   2017   2016 

Labor

   796,471    714,376 

Civil

   950,208    1,064,642 
  

 

 

   

 

 

 

Total

   1,746,679    1,779,018 
  

 

 

   

 

 

 

Trade Payables

The trade payables are represented byReconciliation of cash flow for the suppliers that provide services related to the infrastructure services, network maintenance services, interconnection costs, rental and insurance, rights of way and other third-party services.

As a result of the commencement of the RJ Proceedings on June 20, 2016, all outstanding trade payables as of that date became subject to compromise under the RJ Proceedings. As ofyear ended December 31, 2017

   USGAAP
December 31,
2017
  Impairment
of long-
lived assets

(a)
  Business
combinations
prior to
January 1,
2009

(b)
  Pension
plans and
other
post-
retirement
benefits

(c)
  Capitalization
of interest,
net of
amortization

(d)
  Provision
for
onerous
contracts

(e)
   Settlement of
judicial
reorganization

(f)
  Deferred
income tax
and other
adjustments

(g)
  Reclassification  IFRS
December 31,
2017
 

Operating activities

            

Loss for the year

   (4,027,661  5,526,563   4,313   (197,700  (9,322      (6,502,746  (1,449,609   (6,656,162

Income tax

   (350,987                     1,449,609    1,098,622 

Loss before income taxes

   (4,378,648  5,526,563   4,313   (197,700  (9,322      (6,502,746      (5,557,540

Income tax reclassification

   350,987          (350,987    

Adjustments to reconcile net income (loss) to cash provided by operating activities

            

Loss (gain) on financial instruments

   (1,115,823     (2,348    6,234,447    3,927   5,120,203 

Present value adjustment to other liabilities

          (4,873,000    (4,873,000

Depreciation and amortization

   5,881,302   (779,368  (4,313   11,670       1   5,109,292 

Impairment (reversal) ofheld-for-sale securities

   267,008           (267,008   

Estimated loss on doubtful debts

   784,403            784,403 

Provisions

   143,517         7,218,787     7,362,304 

Provision for pension plans

   (197,141    197,700         559 

Impairment losses (reversal)

   46,534   (4,747,195         (46,480  (4,747,141

Deferred tax expense (benefit)

   (1,257,068         1,257,068     

Reorganization items, net

   2,371,918         (2,371,918   

Equity in investees

            433   433 

Loss on disposal of capital assets

            211,735   211,735 

Concession Agreement Extension Fee—ANATEL

            88,658   88,658 

Employee and management profit sharing

            298,789   298,789 

Monetary correction to provisions/(reversals)

            674,668   674,668 

Oi S.A.Under Judicial ReorganizationDebtor-in-Possession and 2016, the aggregate amount of the claims of trade creditors recognized by the RJ Court was R$2,139 million and R$2,159 million, respectively.Subsidiaries

Under the JRP, the claims of trade creditors were classified as Class III or Class IV claims. Under the JRP, each of these trade creditors were entitled to make an election of the form of their recovery during an election period that commenced on February 6, 2018 and ended on February 26, 2018.

Trade creditors that, under the JRP, continued to supply goods and/or servicesNotes to the RJ Debtors without any unreasonable change in the termsConsolidated Financial Statements

(In thousands of Brazilian reais – R$, unless otherwise stated)

   USGAAP
December 31,
2017
  Impairment
of long-
lived assets

(a)
   Business
combinations
prior to
January 1,
2009

(b)
   Pension
plans and
other
post-
retirement
benefits

(c)
   Capitalization
of interest,
net of
amortization

(d)
   Provision
for
onerous
contracts

(e)
   Settlement of
judicial
reorganization

(f)
  Deferred
income tax
and other
adjustments

(g)
  Reclassification  IFRS
December 31,
2017
 

Monetary correction to tax refinancing program

                27,294   27,294 

Other

                449,722   449,722 

Changes assets and liabilities

                

Accounts receivable

   (253,469               (253,469

Inventories

                173,283   173,283 

Taxes

   477,164                477,164 

Held-for-trading financial assets

   (601,200               (601,200

Redemption of held-for-trading financial assets

   775,456                775,456 

Trade payables

   (374,003               (374,003

Payroll, related taxes and benefits

   (42,727               (42,727

Provision for contingencies

   (114,336            (312,313    (426,649

Net increase in income taxes refundable and payable

   399,182              (906,081  506,899    

Provision for pension plans

   54               (54   

Employee and management profit sharing

   298,789               (298,789   

Changes in assets and liabilities held for sale

   701,416                701,416 

Other

   238,443             606,743    (1,312,253  (467,067

Financial charges paid - debt

                (1,412  (1,412

Financial charges paid - other

                (2,515  (2,515

Income tax and social contribution paid—Company

                (314,162  (314,162

Income tax and social contribution paid—third parties

                (192,736  (192,736

Net cash provided by operating activities

   4,401,758                                4,401,758 
  

 

 

  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

  

 

 

  

 

 

  

 

 

 

Oi S.A.Under Judicial ReorganizationDebtor-in-Possession and conditions and that do not have anyon-going litigation against any of the RJ Debtors, other than litigation relatedSubsidiaries

Notes to the RJ Proceeding were deemed to be “Strategic Supplier Creditors” under the JRP. Strategic Supplier Creditors with claimsConsolidated Financial Statements

(In thousands of Brazilian reais – R$150,000 or less (or the equivalent in other currencies), other than claims arising from loans or other funding provided to Oi Holanda, were entitled to elect to receive 100% of their claims in cash within 20 business days after the end of the election period. Strategic Supplier Creditors with claims of more than R$150,000 (or the equivalent in other currencies), other than claims arising from loans or other funding provided to Oi Holanda, were entitled to elect to receive R$150,000 (or the equivalent in other currencies) in cash within 20 business days after the end of the election period and 90% of their remaining claims in cash in four equal annual installments, plus interest on the amount of their claims at the rate of TR plus 0.5% per annum for claims denominated inreais, and at the rate of 0.5% per annum for claims denominated in U.S. dollars or euros.

Trade creditors that were not deemed to be “Strategic Supplier Creditors” under the JRP were entitled to elect to:unless otherwise stated)

 

receive the entire amount of their claim in cash in a single installment if the aggregate amount of their claims was less than or equal to R$1,000;

 

   USGAAP
December 31,
2017
  Impairment
of long-
lived assets

(a)
   Business
combinations
prior to
January 1,
2009

(b)
   Pension
plans and
other
post-
retirement
benefits

(c)
   Capitalization
of interest,
net of
amortization

(d)
   Provision
for
onerous
contracts

(e)
   Settlement of
judicial
reorganization

(f)
   Deferred
income tax
and other
adjustments

(g)
   Reclassification  IFRS
December 31,
2017
 
                                     

Investing activities

                  

Capital expenditures

   (4,344,238                 (4,344,238

Proceeds from the sale of property, plant and equipment

   5,016                  5,016 

Judicial deposits

   (425,563                 (425,563

Redemption of judicial deposits

   343,129                  343,129 

Other

                  
  

 

 

  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

  

 

 

 

Net cash used in by in investing activities

   (4,421,656                                 (4,421,656
  

 

 

  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

  

 

 

 

Financing activities

                  

Repayment of principal of borrowings, financing

   (659                 (659

Payments of obligation for licenses and concessions

   (104,449                 (104,449

Payments of obligation for tax refinancing program

   (226,776                 (226,776

Share buyback

   (300,429                 (300,429

Payment of dividends and interest on capital

   (59,462                 (59,462
  

 

 

  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

  

 

 

 

Net cash used in financing activities

   (691,775                                 (691,775
  

 

 

  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

  

 

 

 

Foreign exchange differences on cash and cash equivalents

   11,106                 (1  11,105 

Cash flows for the year

   (700,567                              (1  (700,568

Cash and cash equivalents beginning of year

   7,563,251                 1   7,563,252 
  

 

 

  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

  

 

 

 

Cash and cash equivalents end of year

   6,862,684                                  6,862,684 
  

 

 

  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

  

 

 

 

receive R$1,000 in cash in a single installment with respect to the entire amount of their claim if the aggregate amount of their claims was more than R$1,000; or

receive the entire amount of their claim under terms similar to (1) those described under “ —Loans and Financing—Unsecured Lines of Credit” if their claims were denominated inreais, or (2) those described under “ —Loans and Financing—Export Credit Agreements” if their claims were denominated in a currency other thanreais.

Trade creditors that did not elect one of these recovery options are entitled to a default recovery similar to the Default Recovery described in “ —Loans and Financing—Fixed Rate Notes—Default Recovery.”

Pension Plans

As a result of the commencement of the RJ Proceedings on June 20, 2016, the Company obligations to fund certain of post-retirement defined benefit plans as of that date became subject to compromise under the RJ Proceedings. As of each of December 31, 2017 and 2016, the aggregate amount of unfunded obligations under the post-retirement defined benefit plans the contingencies recognized by the RJ Court was R$560 million, all of which related to claims of Fundação Atlântico.

Under the JRP, obligations to fund the post-retirement defined benefit plans were classified as Class I claims. Claims due to Fundação Atlântico will be payable in six annual, equal installments, beginning on the fifth anniversary of the Brazilian Confirmation Date and the amount due will bear interest at the rate of the National Consumer Price Index (INPC) plus 5.5% per annum from the Brazilian Confirmation Date. Interest will be capitalized to increase the principal balance of these claims on an annual basis during the first five years following the Brazilian Confirmation Date, and will be paid annually in cash thereafter through the final maturity.

29.     CONDENSED COMBINED AND CONSOLIDATED DEBTORIN-POSSESSION FINANCIAL INFORMATION

The financial statements below represent the condensed combined financial statements of the Debtors. The nonfiling entities are accounted for as nonconsolidated subsidiaries in these financial statements and, as such, their net loss is included using the equity method of accounting. Intercompany balances among the Debtors amounting to R$50,1 billion in 2017 (R$45,6 billion in 2016) related mainly with loans granted and have been eliminated in the financial statements presented below. Intercompany balances among the Debtors and the nonfiling entities have not been eliminated.

   12/31/2017   12/31/2016 

Current assets

    

Cash and cash equivalents

   6,690,900    6,942,528 

Short-term investments

   14,605    106,589 

Trade accounts receivable

   6,590,543    6,973,983 

Inventories

   137,575    182,095 

Related parts

   949,851    848,259 

Recoverable taxes

   1,818,242    2,159,230 

Judicial Deposits

   1,000,519    948,991 

Pension plan assets

   1,072    6,414 

Dividends and interest on capital

   529,934    814,952 

Other assets

   1,546,295    1,823,577 
  

 

 

   

 

 

 

Total current assets

   19,279,536    20,806,620 

Non-current assets

    

Long-term investments

   114,839    169,473 

Other taxes

   626,057    933,049 

Judicial Deposits

   8,110,179    8,109,743 

Investments

   5,852,604    7,223,447 

Property, plant and equipment, net

   26,561,160    25,546,349 

Intangible assets

   9,185,107    9,715,303 

Pension plan assets

   1,598,792    1,634,695 

Other assets

   372,142    181,529 
  

 

 

   

 

 

 

Totalnon-current assets

   52,420,878    53,513,589 
  

 

 

   

 

 

 

Total assets

   71,700,415    74,320,209 

Current liabilities

    

Trade payables

   6,697,217    5,962,864 

Loans and financing

   530,051    501,547 

Payroll, related taxes and benefits

   575,673    345,980 

Current income taxes payable

   1,334,859    1,776,239 

Tax financing program

   271,503    92,748 

Dividends and interest on capital

   6,222    6,262 

Licenses and concessions payable

   20,306    106,677 

Other payables

   1,146,780    1,632,393 
  

 

 

   

 

 

 

Total current liabilities

   10,582,610.4    10,424,711 

Non-Current liabilities

    

Related parts

   1,116,169    237,637 

Other taxes

   867,657    1,073,168 

Deferred taxes

   497,375    676,005 

Tax financing program

   599,047    633,776 

Provisions for Contingencies

   617,103    750,549 

Liability for pensions benefits

   10,433    —   

Licenses and concessions payable

   604    4,073 

Unearned revenues

   1,596,462    1,661,460 

Advances from customers

   9,964    10,831 

Other payables

   641,253    947,802 
  

 

 

   

 

 

 

Total non-current liabilities

   5,956,067    5,995,300 

Total liabilities not subject to compromise

   16,538,677    16,420,011 

Liabilities subject to compromise

   65,139,227    63,746,124 

Total liabilities

   81,677,904    80,166,135 

Shareholders’ equity

    

Total share capital

   21,438,374    21,438,374 

Share issued costs

   (377,429   (377,429

Capital reserves

   13,242,374    13,242,374 

Treasury shares

   (5,531,092   (5,531,092

Other comprehensive income

   (241,780   (221,172

Accumulated losses

   (38,507,937   (34,396,982

Total shareholders’ equity

   (9,977,489   (5,845,926
  

 

 

   

 

 

 

Total liabilities and shareholders’ equity

   71,700,415    74,320,209 
  

 

 

   

 

 

 

Intercompany transactions among the Debtors amounting to R$5,64 billion in 2017 (R$1,56 billion in 2016) related mainly with interests and interconnection charges and have been eliminated in the financial statements presented below. Intercompany transactions among the Debtors and the nonfiling entities have not been eliminated.

   12/31/2017   12/31/2016 

Net operating revenue

   20,429,388    22,946,936 

Cost of sales and services

   (15,573,190   (16,083,725
  

 

 

   

 

 

 

Gross profit

   4,856,197    6,863,211 
  

 

 

   

 

 

 

Operating (expenses) income

    

Selling expenses

   (4,077,876   (4,051,095

General and administrative expenses

   (2,438,107   (3,093,767

Other operating income (expenses), net

   118,609    (962,897

Equity pickup

   (138,999   (4,884,167

Reorganization items

   (2,371,919   (2,405,625
  

 

 

   

Loss before financial and taxes

   (4,052,094   (8,534,340

Financial expenses, net

   (566,679   (3,335,464
  

 

 

   

 

 

 

Loss before taxes

   (4,618,772   (11,869,803

Income tax and social contribution

   884,602    (1,597,577

Net loss for the year

   (3,734,170   (13,467,380
  

 

 

   

 

 

 

30.     SUBSEQUENT EVENTS

Merger of Oi Internet with and into Oi Móvel

On March 1, 2018 Oi Internet was merged with and into Oi Móvel, both indirect subsidiaries of the Company, in compliance with the provisions of clauses 3.1.6 and 7.1 of JRP. In addition, the merger of the operations of Oi Internet and Oi Móvel, through the consolidation of the activities performed, will bring administrative, economic, and tax benefits, with a decrease of costs and the generation of synergy gains that will increase efficiency in the supply of services.

Conclusion of Memorandum of Understanding – Oi S.A. and Tim S.A.

On February 26, 2018, the Company entered into memorandum of understanding (MOU) with TIM Participações S.A. (“TIM”) which is another Telecom Company in Brazil. This memorandum begun a negotiation aimed at solving any existing disagreements and initiates a new infrastructure sharing planning cycle, in line with the partnerships that are already common practice in the Brazilian telecommunications market. This initiative strengthens a propositional and industrial collaboration environment within a context of healthy competition in the telecommunications industry.

Judicial Reorganization

On January 8, 2018, the Judicial Reorganization Court issued a decision that ratifies the JRP and grants the judicial reorganization to the Oi Companies. Said decision was published on February 5, 2018, initiating the period for the creditors of the RJ Debtors to elect one of the payment options to recover their claims, as provided for in the JRP, which ended on February 26, 2018, except for bondholders, whose deadline was extended to March 8, 2018, as decided by the Judicial Reorganization Court on February 26, 2018.* * *

 

F-127F-111