0001468091vip:SupervisoryBoardOfDirectorSirJulianHornSmithMember2020-01-012020-12-31VipKazakhstanHoldingAgMember2020-01-012020-12-31


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UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
WASHINGTON, D.C. 20549
FORM 20-F
o    REGISTRATION STATEMENT PURSUANT TO SECTION 12(b) OR (g) OF THE SECURITIES EXCHANGE ACT OF 1934
OR
ý    ANNUAL REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 FOR THE FISCAL YEAR ENDED DECEMBER 31, 20202022
OR
o    TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
OR
o    SHELL COMPANY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
Commission File Number: 1-34694

VEON LTD.
(Exact name of Registrant as specified in its charter)
Bermuda
(Jurisdiction of incorporation or organization)
Claude Debussylaan 88, 1082 MD, Amsterdam, the Netherlands
(Address of principal executive offices)
Scott DresserA.Omiyinka Doris
Group General Counsel
Claude Debussylaan 88,1082 MD, Amsterdam, the Netherlands
Tel: +31 20 797 7200
(Name, Telephone, E-mail and/or Facsimile number and Address of Company Contact Person)
Securities registered or to be registered pursuant to Section 12(b) of the Act:

Title of each class
Trading Symbol(s)
 
Name of each exchange on which
registered
American Depositary Shares, or ADSs,
each representing one25 common shareshares
 VEONNASDAQ Global SelectCapital Market
Common shares, US$0.001 nominal value NASDAQ Global Select Market *Capital Market*

*    Listed, not for trading or quotation purposes, but only in connection with the registration of ADSs pursuant to the requirements of the Securities and Exchange Commission.
Securities registered or to be registered pursuant to Section 12(g) of the Act:
None.
Securities for which there is a reporting obligation pursuant to Section 15(d) of the Act:
None.



None.
Indicate the number of outstanding shares of each of the issuer’s classes of capital or common stock as of the close of the period covered by the annual report: 1,756,731,135 common shares, US$0.001 nominal value.
Indicate by check mark if the registrant is a well-known seasoned issuer, as defined in Rule 405 of the Securities Act:
Yes ýo    No oý
If this report is an annual or transition report, indicate by check mark if the registrant is not required to file reports pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934.
Yes o    No ý
Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports) and (2) has been subject to such filing requirements for the past 90 days.
Yes ý    No o
Indicate by check mark whether the registrant has submitted electronically every Interactive Data File required to be submitted pursuant to Rule 405 of Regulation S-T (§232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit such files).
Yes ý    No o
Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer or an emerging growth company. See definition of “large accelerated filer,” “accelerated filer,” and “emerging growth company” in Rule 12b-2 of the Exchange Act:
Large accelerated filerýo 
Accelerated filer o
Filer
ý
Non-accelerated filer o
 
Emerging growth company o
If an emerging growth company that prepares its financial statements in accordance with U.S. GAAP, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards† provided pursuant to Section 13(a) of the Exchange Act.  o
† The term “new or revised financial accounting standard” refers to any update issued by the Financial Accounting Standards Board to its Accounting Standards Codification after April 5, 2012.
Indicate by check mark whether the registrant has fi ledfiled a report on and attestation to its management’s assessment of the effectiveness of its internal control over financial reporting under Section 404(b) of the Sarbanes-Oxley Act (15 U.S.C. 7262(b)) by the registered public accounting firm that prepared or issued its audit report. ý
If securities are registered pursuant to Section 12(b) of the Act, indicate by check mark whether the financial statements of the registrant included in the filing reflect the correction of an error to previously issued financial statements.                              o
Indicate by check mark whether any of those error corrections are restatements that required a recovery analysis of incentive-based compensation received by any of the registrant’s executive officers during the relevant recovery period pursuant to §240.10D-1(b).  o
Indicate by check mark which basis of accounting the registrant has used to prepare the financial statements included in this filing:
U.S. GAAP o
 
International Financial Reporting Standards as issued by the
International Accounting Standards Board ý
 
Other o
If “Other” has been checked in response to the previous question, indicate by check mark which financial statement item the registrant has elected to follow.
Item 17 o    Item 18 o
If this is an annual report, indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act).
Yes o    No ý




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EXPLANATORY NOTE
    This Annual Report on Form 20-F includes audited consolidated financial statements as of December 31, 2022 and 2021 and for the years ended December 31, 2020, 20192022, 2021 and 20182020 prepared in accordance with International Financial Reporting Standards, or “IFRS,” as issued by the International Accounting Standards Board, or “IASB,” and presented in U.S. dollars. VEON Ltd. adopted IFRS as of January 1, 2009. All references to our audited consolidated financial statements appearing in this Annual Report on Form 20-F are to the audited consolidated financial statements included in this Annual Report on Form 20-F (the “Audited Consolidated Financial Statements”).
    References in this Annual Report on Form 20-F to “VEON” as well as references to “our company,Company,” “the company,Company,” “our group,Group,” “the group,Group,” “we,” “us,” “our” and similar pronouns, are references to VEON Ltd., an exempted company limited by shares registered in Bermuda, and its consolidated subsidiaries. References to VEON Ltd. are to VEON Ltd. alone.
    All section references appearing in this Annual Report on Form 20-F are to sections of this Annual Report on Form 20-F, unless otherwise indicated.
Background of Restatement

After the issuance of VEON Ltd.’s Dutch statutory financial statements for the year ended December 31, 2022 filed on June 25, 2023 and prior to the filing of VEON Ltd.’s Annual Report on Form 20-F for the same period, the Company discovered an error in the consolidated statement of comprehensive income with respect to the derecognition of non-controlling interest of US$ 824 million for the sale of its Algerian operations which has been corrected in these financial statements included in this Annual Report on Form 20-F. Under Dutch law, the Company determined the error does not result in financial statements that are seriously defective in providing a view that enables a sound judgment to be formed on assets, liabilities, equity and results of the Company and, insofar as the nature of financial statements permit, of its solvency and liquidity. In accordance with IFRS and Dutch law, the Company will correct and disclose the error retrospectively in its statutory accounts in its half-yearly financial statements and subsequently in the full year 2023 Dutch annual report. As a result, the Company will not correct the previously issued consolidated financial statements, VEON Ltd.’s Dutch statutory financial statements for the year ended December 31, 2022, through an additional filing of the 2022 Dutch Annual Report in the Netherlands.

The non-controlling interest was incorrectly derecognized in other comprehensive income (OCI), a component within equity, while it should have been derecognized in other equity without an impact in OCI. With respect to the consolidated statement of changes in equity, the amount was previously presented in the Dutch statutory financial statements as a line item within OCI and is now presented as a separate line item on the statement with no impact to OCI in this Annual Report. Thus, the error correction results in an adjustment in the consolidated statement of changes in equity which had no impact on total consolidated equity as well as an adjustment in the consolidated statement of comprehensive income. Refer to Note 24—Basis of Presentation of the Consolidated Financial Statements to our Audited Consolidated Financial Statements.

Further, the error had no impact on the following quantitative metrics relevant for VEON investors:
The result on the sale of Algeria (refer to Note 10—Held for Sale and Discontinued Operations to our Audited Consolidated Financial Statements) recorded within the consolidated income statement;
Consolidated income statement as a whole;
Other comprehensive income attributable to the owners of the parent;
Consolidated statement of financial position;
Consolidated statement of cash flows;
Basic or diluted earnings per share;
Adjusted EBITDA;
VEON’s financial covenants for its lenders;
Capital expenditures;
Net Debt

Internal Control Considerations

The Company’s management has concluded that the Company had a material weakness in its internal control over financial reporting as of December 31, 2022 relating accounting and financial statement presentation for disposals of businesses. For a discussion of management’s considerations of the Company’s disclosures controls and procedures, internal control over financial reporting, and the material weakness identified, refer to Item 15—Controls and Procedures.





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Non-IFRS Financial Measures
Adjusted EBITDA
    Adjusted EBITDA is a non-IFRS financial measure. Adjusted EBITDA should not be considered in isolation or as a substitute for analyses of the results as reported under IFRS. We calculate Adjusted EBITDA as profit / (loss) before tax from continuing operations, before tax before depreciation, amortization, loss from disposal of non-current assets and impairment loss, financial expenses and costs, net foreign exchange gain/(loss) and share of associates and joint ventures.
    For a reconciliation of Adjusted EBITDA to profit / (loss) before tax, the most directly comparable IFRS financial measure, for the years ended December 31, 2020, 20192022, 2021 and 2018,2020, see Note 22—Segment Information to our Audited Consolidated Financial Statements.
    Our management uses Adjusted EBITDA as a supplemental performance measure and believes that Adjusted EBITDA provides useful information to investors because it is an indicator of the strength and performance of our business operations, our ability to fund discretionary spending and our ability to incur and service debt.operations. In addition, the components of Adjusted EBITDA include the key revenue and expense items for which our operating managers are responsible and upon which their performance is evaluated. However, a limitation of Adjusted EBITDA’s use as a performance measure is that it does not reflect the periodic costs of certain capitalized tangible and intangible assets used in generating revenue or the need to replace capital equipment over time.
    Adjusted EBITDA also assists management and investors by increasing the comparability of our performance against the performance of other telecommunications companies that provide EBITDA (earnings before interest, taxes, depreciation and amortization) or OIBDA (operating income before depreciation and amortization) information. This increased comparability is achieved by excluding the potentially inconsistent effects between periods or companies of depreciation, amortization and impairment losses, which items may significantly affect operating profit between periods. However, our Adjusted EBITDA results may not be directly comparable to other companies’ reported EBITDA or OIBDA results due to variances and adjustments in the components of EBITDA (including our calculation of Adjusted EBITDA) or calculation measures.
Adjusted EBITDA Margin
    Adjusted EBITDA Margin is a non-IFRS financial measure. Adjusted EBITDA Margin is calculated as Adjusted EBITDA divided by total operating revenue, expressed as a percentage. For a description of how we calculate Adjusted EBITDA and a discussion of its limitations in evaluating our performance, see —Adjusted EBITDA”.

above.
Local currency financial measures
    In the discussion and analysis of our results of operations, we present certain financial measures in local currency terms. These non-IFRS financial measures present our results of operations in local currency amounts and thus exclude the impact of translating such local currency amounts to U.S. dollars, our reporting currency. We analyze the performance of our reportable segments on a local currency basis to increase the comparability of results between periods. Our management believes that evaluating their performance on a local currency basis provides an additional and meaningful assessment of
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performance to our management and to investors. For information regarding our translation of foreign currency-denominated amounts into U.S. dollars, see Item 5 — 5—Operating and Financial Review and Prospects — Prospects—Factors Affecting Comparability and Results of Operations — Operations—Foreign Currency Translation, Item 11 — 11—Quantitative and Qualitative Disclosures About Market Risk and Note 1718—Financial Risk Management to our Audited Consolidated Financial Statements.
Capital expenditures excluding(excluding licenses and right-of-use assetsassets)
    In this Annual Report on Form 20-F, we present capital expenditures (excluding licenses and right-of-use assets), which include equipment, new construction, upgrades, software, other long-lived assets and related reasonable costs incurred prior to intended use of the non-current assets, accounted for at the earliest event of advance payment or delivery and excludesexclude both expenditures directly related to acquiring telecommunication licenses and the recognition of right-of-use assets. Our management believes that presenting capital expenditures excluding licenses and the recognition of right-of-use assets provides a more meaningful assessment of total capital expenditure due to the volatility of license payments and recognition of right-of-use assets period-over-period. Long-lived assets acquired in business combinations are not included in capital expenditures. For the periods beginning after December 31, 2018,expenditures (excluding licenses and right-of-use (ROU) assets are not included in capital expenditures, following the adoption of IFRS 16 on January 1, 2019.assets). For more information on our capital expenditures (excluding licenses and right-of-use assets), see Item 5 — 5—Operating and Financial Review and Prospects — Prospects—Liquidity and Capital Resources — Resources—Future Liquidity and Capital Requirements and Note 22—Segment Information to our Audited Consolidated Financial Statements.
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Net Debt
    Net Debt is a non-IFRS financial measure and is calculated as the sum of interest bearing long-term notional debt and short-term notional debt minus cash and cash equivalents, long-term and short-term deposits. The companyCompany believes that Net Debt provides useful information to investors because it shows the amount of notional debt outstanding to be paid after using available cash and cash equivalents and long-term and short-term deposits. Net Debt should not be considered in isolation as an alternative to long-term debt and short-term debt, or any other measure of the CompanyCompany’s financial position.
Certain Performance Indicators
    In this Annual Report on Form 20-F, we present certain operating data, including number of mobile customers, mobile ARPU and number of mobile data customers, which our management believes is useful in evaluating our performance from period to period and in assessing the usage and acceptance of our mobile and broadband products and services. These operating metrics are not included in our financial statements. For more information on each of these metrics, see Item 5 — 5—Operating and Financial Review and Prospects — Prospects—Certain Performance Indicators.
Market and Industry Data
    This Annual Report on Form 20-F contains industry, market and competitive position data that are based on theregulatory and industry publications and studies conducted by third parties noted herein and therein, as well as our own internal estimates and research. These industry publications and third-party studies generally state that the information that they contain has been obtained from sources believed to be reliable, although they do not guarantee the accuracy or completeness of such information. While we believe that each of these publications and third-party studies is reliable, we have not independently verified the market and industry data obtained from these third-party sources. We also believe our internal research is reliable and the definition of our market and industry are appropriate, but neither such research nor these definitions have been verified by any independent source.
    Certain market and industry data in this Annual Report on Form 20-F is sourced from the reportdatabase of Omdia, dated March 4, 2021. GSMA Intelligence, accessed on April 10, 2023, which is the database being used in all GSMA reports. This applies to all references of GSMA herein unless otherwise stated.Mobile penetration rate is defined as mobile connections divided by population. Population figures for the mobile penetration rates provided by OmdiaGSMA are sourced from the United Nations. Mobile connections are, in principle, on a three-month active basis, such that any SIM card that has not been used for more than three months is excluded. Other market and industry data has been sourced from cited governmental bodies.
Glossary of Telecommunications Terms
    The discussion of our business and the telecommunications industry in this Annual Report on Form 20-F contains references to certain terms specific to our business, including numerous technical and industry terms. Such terms are defined in Exhibit 99.1-Glossary99.1—Glossary of Telecommunications Terms.
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Trademarks
    We have proprietary rights to trademarks used in this Annual Report on Form 20-F which are important to our business, many of which are registered under applicable intellectual property laws. Solely for convenience, trademarks and trade names referred to in this Annual Report on Form 20-F may appear without the “®” or “TM” symbols, but such references are not intended to indicate, in any way, that we will not assert, to the fullest extent possible under applicable law, our rights or the rights of the applicable licensor to these trademarks and trade names. We do not intend our use or display of other companies’ trade names, trademarks or service marks to imply a relationship with, or endorsement or sponsorship of us by, any other companies. Each trademark, trade name or service mark of any other company appearing in this Annual Report on Form 20-F is the property of its respective holder.
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Other Information
    In this Annual Report on Form 20-F, references to (i) “U.S. dollars”, USD“USD” and “US$” are to the lawful currency of the United States of America, (ii) “Russian rubles” or “RUB” are to the lawful currency of the Russian Federation, (iii) “Pakistani rupees” or “PKR” are to the lawful currency of Pakistan, (iv) “Algerian dinar” or “DZD” are to the lawful currency of Algeria, (v) “Bangladeshi taka” or “BDT” are to the lawful currency of Bangladesh, (vi)(v) “Ukrainian hryvnia” or “UAH” are to the lawful currency of Ukraine, (vii)(vi) “Uzbekistani som” or “UZS” are to the lawful currency of Uzbekistan, (viii) “Kazakh(vii) “Kazakhstani tenge” isor “KZT” are to the lawful currency of the Republic of Kazakhstan, and (viii) “€,” “EUR” or “euro” are to the single currency of the participating member states of the European and Monetary Union of the Treaty Establishing the European Community, as amended from time to time. In addition, references to “EU” are to the European Union, references to “LIBOR”“SOFR” are to the London Interbank Offered Rate, references to “EURIBOR” are to the Euro Interbank OfferedSecured Overnight Financing Rate and references to “KIBOR” are to the Karachi Interbank Offered Rate.
    This Annual Report on Form 20-F contains translations of certain non-U.S. currency amounts into U.S. dollars at specified rates solely for the convenience of the reader. These translations should not be construed as representations that the relevant non-U.S. currency amounts actually represent such U.S. dollar amounts or could be converted, were converted or will be converted into U.S. dollars at the rates indicated. Unless otherwise indicated, U.S. dollar amounts have been translated from euro, Pakistani rupee Algerian dinar and Bangladeshi taka amounts at the exchange rates provided by Bloomberg Finance L.P. and from Russian ruble, Ukrainian hryvnia, KazakhKazakhstani tenge, Kyrgyzstani som, Georgian lari and Uzbekistani som amounts at official exchange rates, as described in more detail in Item 5 - 5—Operating and Financial Review and Prospects - Prospects—Factors Affecting Comparability and Results of Operations - Operations—Foreign Currency Translation, Item 11 - 11—Quantitative and Qualitative Disclosures About Market Risk and Note 17 - 18—Financial Risk Management to our Audited Consolidated Financial Statements. For a discussion of risks related to foreign currency fluctuation and translation, see Item 3.D—Risk Factors—Market Risks—We are exposed to foreign currency exchange loss, fluctuation and translation risks, including as a result of the ongoing conflict between Russia and Ukraine.
Rounding
    Certain amounts and percentages that appear in this Annual Report on Form 20-F have been subject to rounding adjustments. As a result, certain numerical figures shown as totals, including in tables, may not be exact arithmetic aggregations of the figures that precede or follow them.
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CAUTIONARY NOTE REGARDING FORWARD-LOOKING STATEMENTS
    This Annual Report on Form 20-F contains estimates and forward-looking statements within the meaning of Section 27A of the Securities Act of 1933, as amended (the “Securities Act”) and Section 21E of the U.S. Securities Exchange Act of 1934, as amended (the “Exchange Act”). Our estimates and forward-looking statements are mainly based on our current expectations and estimates of future events and trends, which affect or may affect our businesses and operations. Although we believe that these estimates and forward-looking statements are based upon reasonable assumptions, they are subject to numerous risks and uncertainties and are made in light of information currently available to us. Many important factors, in addition to the factors described in this Annual Report on Form 20-F, may adversely affect our results as indicated in forward-looking statements. You should read this Annual Report on Form 20-F completely and with the understanding that our actual future results may be materially different and worse from what we expect.
    All statements other than statements of historical fact are forward-looking statements. The words “may,” “might,” “will,” “could,” “would,” “should,” “expect,” “plan,” “anticipate,” “intend,” “seek,” “believe,” “estimate,” “predict,” “potential,” “continue,” “contemplate,” “possible” and similar words are intended to identify estimates and forward-looking statements.
    Our estimates and forward-looking statements may be influenced by various factors, including, without limitation:
our ability to implementcomplete the sale of PJSC VimpelCom (“VimpelCom”) and executeits subsidiaries (collectively, our strategic priorities successfully“Russian Operations”); in the event the sale of our Russian Operations does not complete, or the sale is significantly delayed, we will continue to be exposed to risks relating to operating in Russia;
the ongoing conflict between Russia and Ukraine, including: the adverse impact on the economic conditions and outlook of Ukraine; the effect of sanctions on our supply chain, ability to achievetransact with key counterparties and obtain financing; the expected benefitsresulting volatility in the Ukrainian hryvnia and other local currencies; our ability to operate and maintain our infrastructure; reputational harm we may suffer from as a result of the conflict; and its impact on our existingliquidity, financial condition and future transactions;our ability to operate as a going concern, among numerous other consequences;
developments in the international economic conditions (including inflationary pressures and rising interest rates) and the geopolitical environment;
our assessmentability to generate sufficient cash flow and raise additional capital to meet our debt service obligations, our expectations regarding working capital and the servicing and repayment of the impact of the COVID-19 pandemic on our operationsindebtedness, and financial condition;

our targets and strategic initiatives in the various countries in which we operate;ability to satisfy our projected capital requirements;
our ability to develop new revenue streams and achieve portfolio and asset optimizations, improve customer experience and optimize our capital structure;
our ability to generate sufficient cash flow to meet our debt service obligations, our expectations regarding working capital and the repayment of our debt and our projected capital requirements;
our plans regarding our dividend payments and policies, as well as our ability to receive dividends, distributions, loans, transfers or other payments or guarantees from our subsidiaries;
our expectations regarding our capital and operational expenditures in and after 2021;
our goals regarding value, experience and service for our customers, as well as our ability to retain and attract customers and to maintain and expand our market share positions;
our ability to implement and execute our strategic priorities successfully and to achieve the expected benefits from our existing and future transactions;
adverse global developments, including wars, terrorist attacks, natural disasters, and pandemics, including any further adverse developments relating to the COVID-19 pandemic;
environmental factors, including climate-related disasters such as floods, or the implementation of climate-related laws and regulations that could impact our business and its operations and expenses;
our plans regarding our dividend payments and policies, as well as our ability to receive dividends, distributions, loans, transfers or other payments or guarantees from our subsidiaries;
potential cyber-attacks or other cybersecurity threats, which may compromise confidential information or render our services inaccessible;
our plans to develop, provide and expand our products and services, including operational and network development, optimization and investment, such as expectations regarding the expansion or roll-out and benefits of 3G, 4G/LTE4G and 5G networks or other
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networks, broadband services and integrated products and services, such as fixed-mobile convergence, and digital services in the areas of, for example, financial technology,services, entertainment, digital advertising and entertainment;

healthcare;
our expectations as to pricing for our products and services in the future, improving our ARPU and our future costs and operating results;
our ability to meet license requirements, to obtain, maintain, renew or extend licenses, frequency allocations and frequency channels and to obtain related regulatory approvals;
adverse legislative, regulatory and judicial developments which frustrate our profitability and ability to operate in our geographies;
our plans regarding marketing and distribution of our products and services, including customer loyalty programs;
our expectations regarding our competitive strengths, customer demands, market trends and future developments in the industry and markets in which we operate;
our expectations regarding management changes;ability to retain key personnel;
our material weakness found in our internal control over financial reporting in 2022; and
other statements regarding matters that are not historical facts.risks discussed in this Annual Report on Form 20-F.
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    These statements are our management’s best assessment of our strategic and financial position and of future market conditions, trends and other potential developments. While they are based on sources believed to be reliable and on our management’s current knowledge and best belief, they are merely estimates or predictions and cannot be relied upon. We cannot assure you that future results will be achieved.
    Under no circumstances should the inclusion of such forward-looking statements in this Annual Report on Form 20-F be regarded as a representation or warranty by us or any other person with respect to the achievement of results set out in such statements or that the underlying assumptions used will in fact be the case. Therefore, you are cautioned not to place undue reliance on these forward-looking statements. The forward-looking statements included in this Annual Report on Form 20-F are made only as of the date of this Annual Report on Form 20-F. We cannot assure you that any projected results or events will be achieved. Except to the extent required by law, we disclaim any obligation to update or revise any of these forward-looking statements, whether as a result of new information, future events or otherwise, after the date on which the statements are made or to reflect the occurrence of unanticipated events.

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PART I
ITEM 1. IDENTITY OF DIRECTORS, SENIOR MANAGEMENT AND ADVISORS
Not required.
ITEM 2. OFFER STATISTICS AND EXPECTED TIMETABLE
Not required.
ITEM 3. KEY INFORMATION

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A. Selected Financial Data
    The following selected consolidated financial data as of and for each of the five years ended December 31, 2020, has been derived from our historical consolidated financial statements, which as of and for the years ended December 31, 2020, 2019, 2018, 2017 and 2016 have been audited by PricewaterhouseCoopers Accountants N.V., an independent registered public accounting firm. The data should be read in conjunction with our Audited Consolidated Financial Statements and related Notes and the financial information in Item 5 — Operating and Financial Review and Prospects.
Consolidated income statement data
Year ended December 31,
2020 2019 20182017 2016 
Service revenues7,471 8,240 8,526 9,105 8,553 
Sale of equipment and accessories392 465 427 244 184 
Other revenues / other income117 158 133 125 148 
Total operating revenues7,980 8,863 9,086 9,474 8,885 
Other operating income350 — — — 
Service costs(1,508)(1,554)(1,701)(1,879)(1,769)
Cost of equipment and accessories(382)(479)(415)(260)(216)
Selling, general and administrative expenses(2,641)(2,965)(3,697)(3,748)(3,668)
Depreciation(1,576)(1,652)(1,339)(1,491)(1,439)
Amortization(343)(394)(495)(537)(497)
Impairment (loss) / reversal(785)(108)(858)(66)(192)
Gain / (loss) on disposal of non-current assets(37)(43)(57)(26)(20)
Gain / (loss) on disposal of subsidiaries(78)30 — — 
Operating profit635 2,019 554 1,467 1,084 
Finance costs(683)(892)(816)(935)(830)
Finance income23 53 67 95 69 
Other non-operating gain / (loss)111 21 (68)(97)(82)
Share of profit / (loss) of joint ventures and associates— — — (22)(11)
Impairment of joint ventures and associates— — — (110)(99)
Net foreign exchange gain / (loss)(60)(20)15 (70)157 
Profit / (loss) before tax from continuing operations26 1,181 (248)328 288 
Income tax expense(342)(498)(369)(472)(635)
Profit / (loss) from continuing operations(316)683 (617)(144)(347)
Profit / (loss) after tax from discontinued operations— — (300)(390)979 
Gain / (loss) on disposal of discontinued operations— — 1,279 — 1,788 
Profit / (loss) for the period(316)683 362 (534)2,420 
Attributable to:
The owners of the parent (continuing operations)(349)621 (397)(115)(439)
The owners of the parent (discontinued operations)— — 979 (390)2,767 
Non-controlling interest33 62 (220)(29)92 
(316)683 362 (534)2,420 
Basic and diluted gain / (loss) per share attributable to ordinary equity holders of the parent:
From continuing operations$(0.20)$0.36 $(0.23)$(0.07)$(0.25)
From discontinued operations$— $— $0.56 $(0.22)$1.58 
Total$(0.20)$0.36 $0.33 $(0.29)$1.33 

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    As of December 31,
20202019201820172016
(in millions of U.S. dollars)
Consolidated balance sheet data:
Cash and cash equivalents1,594 1,250 1,808 1,314 2,942 
Working capital (deficit)(1)
(1,560)(3,269)(1,316)(716)(2,007)
Property and equipment, net6,879 7,340 4,932 6,237 6,719 
Intangible assets and goodwill4,152 5,688 5,670 6,786 6,953 
Total assets14,551 16,059 14,102 19,484 21,193 
Total liabilities13,538 13,839 11,323 15,594 15,150 
Total equity1,013 2,220 2,779 3,890 6,043 
A. [RESERVED]
(1)Working capital (deficit) is calculated as current assets less current liabilities and is equivalent to net current assets.
SELECTED OPERATING DATA
    The following selected company operating data as of and for the years ended December 31, 2020, 2019, 2018, 2017 and 2016 has been derived from internal company sources. The selected company operating data set forth below should be read in conjunction with our Audited Consolidated Financial Statements and their related Notes. For information on how we calculate mobile customers, mobile data customers, and mobile ARPU, see Item 5 — Operating and Financial Review and Prospects — Certain Performance Indicators.
As of and for the year ended December 31,
2020 2019 2018 2017 2016 
Mobile customers in millions
Russia49.9 54.6 55.3 58.2 58.3 
Pakistan66.4 60.5 56.2 53.6 51.6 
Ukraine25.9 26.2 26.4 26.5 26.1 
Kazakhstan9.5 10.2 9.9 9.8 
Uzbekistan6.8 8.1 9.1 9.7 9.5 
Algeria14.1 14.6 15.8 15 16.3 
Bangladesh33.2 33.6 32.3 31.3 30.4 
Mobile data customers in millions
Russia32.9 35.5 36.8 38.4 36.6 
Pakistan44 38.8 33 28.5 25.1 
Ukraine17.1 16.9 14.8 12.5 11.2 
Kazakhstan7.2 6.9 6.3 5.7 4.9 
Uzbekistan4.8 5.2 5.5 4.6 
Algeria9.2 8.8 9.2 7.2 
Bangladesh19.9 18.9 19.6 16.9 14.9 
Mobile ARPU (in U.S. dollars)
Russia4.6 5.3 5.4 5.5 4.6 
Pakistan1.5 1.7 2.1 2.2 2.3 
Ukraine2.8 2.6 1.8 1.7 
Kazakhstan3.3 3.1 2.7 
Uzbekistan2.2 2.4 2.8 4.4 5.6 
Algeria4.0 4.2 4.3 4.8 5.1 
Bangladesh1.3 1.3 1.3 1.5 1.6 

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B. Capitalization and Indebtedness
Not required.

C. Reasons for the Offer and Use of Proceeds
Not required.
9


D. Risk Factors

The risks and uncertainties described below are not the only ones we face. Any of the following risks could materially and adversely affect our business, financial condition or results of operations. Additional risks and uncertainties not currently known to us or those we currently view to be immaterial may also materially and adversely affect our business, financial condition or results of operations. In addition, you should consider the interrelationship and compounding effects of two or more risks occurring simultaneously.

Risk Factor Summary
The following summarizes the principal risks that could adversely affect our business, operations and financial results. Before purchasing our American Depositary Shares (“ADSs”), you should carefully consider all of the information set forth in this Annual Report on Form 20-F including, but not limited to, these risks.the risks set forth in this Item 3.D. In addition to those risk factors, there may be additional risks and uncertainties of which management is not aware or focused on or that management currently deems immaterial. Our business, financial condition or results of operations or prospects could be materially adversely affected by any of these risks, causing the trading price of our securities to decline and you to lose all or part of your investment.
risks relating to the sale of our Russian Operations, including the risks of delay to the consummation of the sale due to conditions imposed by lenders or regulatory authorities, significant transaction costs in connection with the sale, our continued use of the Beeline name and mark through an amended license agreement with PJSC VimpelCom, continued exposure to risks relating to operating in Russia in the event that the sale does not complete and any adverse effect to our business and operations due to the completion of the sale of our Russian Operations;
risks relating to the ongoing conflict between Russia and Ukraine, such as its adverse impact on the economic conditions and outlook of Ukraine; physical damage to property, infrastructure and assets; the effect of sanctions and export controls on our supply chain, the ability to transact with key counterparties or to effect cash payments through affected clearing systems to bondholders, obtain financing, upstream interest payments and dividends and the ability to operate our business; the resulting volatility in the Ukrainian hryvnia and our other local currencies; our ability to operate and maintain our infrastructure; reputational harm we may suffer as a result of the conflict, sanctions (including any reputational harm from certain of the ultimate beneficial owners of our largest shareholder, L1T VIP Holdings S.à r.l. (“LetterOne”)), being subject to sanctions that could lead to nationalization risk of Kyivstar or VimpelCom, and the geographical location of our operations; and its impact on our liquidity, financial condition and our ability to operate as a going concern;

risks relating to foreign currency exchange loss and other fluctuation and translation-related risks;

risks relating to changes in political, economic and social conditions in each of the countries in which we operate and where laws are applicable to us, (including as a result of armed conflict) such as any harm, reputational or otherwise, that may arise due to changing social norms, our business involvement in a particular jurisdiction or an otherwise unforeseen development in science or technology;

risks related to solvency and other cash flow issues, including our ability to raise the necessary additional capital and raise additional indebtedness, our ability to comply with the covenants in our financing agreements, the ability of our subsidiaries to make dividend payments, our ability to upstream cash from our subsidiaries, our ability to develop additional sources of revenue and unforeseen disruptions in our revenue streams;

risks due to the fact that we are a holding company with a number of operating subsidiaries, including our dependence on our operating subsidiaries for cash dividends, distributions, loans and other transfers received from our subsidiaries in order to make dividend payments, make transfers to VEON Ltd., as well as certain intercompany payments and transfers;




risks associated with cyber-attacks or systems and network disruptions, data protection, data breaches, or the perception of such attacks or failures in each of the countries in which we operate, including the costs associated with such events and the reputational harm that could arise therefrom;

risks related to the impact of export controls, international trade regulation, customs and technology regulation, on the macroeconomic environment, our operations, our ability, and the ability of key third-party suppliers to procure goods, software or technology necessary to provide services to our customers, particularly services related to the production and delivery of supplies, support services, software, and equipment sourced from these suppliers;

in each of the countries in which we operate and where laws are applicable to us, risks relating to legislation, regulation, taxation and currency, including costs of compliance, currency and exchange controls, currency fluctuations, and abrupt changes to laws, regulations, decrees and decisions governing the telecommunications industry and taxation, laws on foreign investment, anti-corruption and anti-terror laws, economic sanctions, data privacy, anti-money laundering, antitrust, national security and lawful interception and their official interpretation by governmental and other regulatory bodies and courts;
risks related to the impact of export controls, sanctions, international trade regulation, customs and technology regulation, on our ability, and the ability of important third-party suppliers to procure goods, software or technology necessary to provide services to our customers, particularly services related to the production and delivery of supplies, support services, software, and equipment sourced from these suppliers – for example, between April and July 2018, the U.S. Department of Commerce, Bureau of Industry and Security (“BIS”) imposed a Denial Order against ZTE Corporation (“ZTE”) under the Export Administration Regulations (“EAR”) which prohibited transactions with ZTE during this time that involved goods, software or technology subject to the EAR and could have led to service degradation and disruption in certain markets, and in May and August 2019, and August 2020, BIS added Huawei Technologies Company Ltd. and 152 of its affiliates (collectively, “Huawei”) to its “Entity List”, which prohibits companies globally from directly or indirectly exporting, reexporting or in-country transferring goods, software, and technology that is subject to the EAR to Huawei and from procuring such items from Huawei when they have reason to know of any underlying U.S. export control violations in connection with those items;
risks related to the ongoing COVID-19 pandemic, such as adverse impacts on our financial performance resulting from lockdown restrictions, changes in customer trends and the broader macroeconomic impact of the pandemic on our countries of operation;
risks relating to a failure to meet expectations regarding various strategic initiatives, including, but not limited to, changes to our portfolio of operating companies, product and technology offerings, development of networks and customer services;
risks related to solvency and other cash flow issues, including our ability to raise the necessary additional capital and incur additional indebtedness, the ability of our subsidiaries to make dividend payments, our ability to develop additional sources of revenue and unforeseen disruptions in our revenue streams;
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risks that the adjudications, by the various regulatory agenciesadministrative or other parties with whom we are involvedjudicial decisions in respect of legal challenges, license and regulatory disputes, tax disputes or appeals may not result in a final resolution in our favor or that we are unsuccessful in our defense of material litigation claims or are unable to settle such claims;
risks relating to our company and its operations in each of the countries in which we operate and where laws are applicable to us, including demand for and market acceptance of our products and services, regulatory uncertainty regarding our licenses, regulatory uncertainty regarding our product and service offerings and approvals or consents required from governmental authorities in relation thereto, frequency allocations and numbering capacity, constraints on our spectrum capacity, access to additional bands of spectrum required to meet demand for existing products and service offerings or additional spectrum required from new products and services and new technologies, availability of line capacity, fiber capacity, international gateway access, intellectual property rights protection, labor issues, interconnection agreements, equipment failures and competitive product and pricing pressures;
risks related to developments from competition, unforeseen or otherwise, in each of the countries in which we operate and where laws are applicable to us, including our ability to keep pace with technological changes and evolving industry standards;
risks related to the activities of our strategic shareholders, lenders, employees, joint venture partners, representatives, agents, suppliers, customers and other third parties;
risks associated withrelated to the material weakness related to the accounting and financial statement presentation for disposals of businesses in our existinginternal control over financial reporting that was found to exist as of December 31, 2022; if we fail to implement and future transactions, including with respectmaintain effective internal control over financial reporting, we may be unable to realizing the expected synergiesaccurately report our results of closed transactions, satisfying closing conditions for new transactions, obtaining regulatory approvals, implementing remedies, and assuming related liabilities;operations, meet our reporting obligations or prevent fraud;
risks associated with data protection, data breaches, cyber-attacks or systems and network disruptions, or the perception of such attacks or failures in each of the countries in which we operate, including the costs associated with such events and the reputational harm that could arise therefrom;
risks related to the ownership of our ADSs, including those associated with VEON Ltd.’s status as a Bermuda company and a foreign private issuer; and

other risks and uncertainties as set forth in this Item 3D. Risk Factors.3.D.
For a more complete discussion of the material risks facing our business, see below.





Risks Related to the Sale of our Russian Operations

The sale of our Russian Operations is subject to certain closing conditions, including receipt of requisite regulatory approvals and licenses from relevant government authorities. As a condition to obtaining the required approvals or consents, the relevant regulatory authorities may impose conditions that could have an adverse effect on our company or, if such approvals or consents are not obtained, could prevent the consummation of the sale of our Russian Operations.
On November 24, 2022, we announced the sale of our Russian Operations, which consist of PJSC VimpelCom (“VimpelCom”) and its subsidiaries (collectively, our “Russian Operations”) to certain senior members of the management team of VimpelCom for RUB 130 billion. Before the sale of our Russian Operations may be completed, requisite regulatory approvals, licenses or consents required in connection with the sale must have been received. The Federal Antimonopoly Service of the Russian Federation approved the sale of VimpelCom on December 15, 2022 and the Subcommission of the Government Commission for Control over Foreign Investments in the Russian Federation approved the sale of VimpelCom on February 1, 2023. The consummation of the sale might be delayed due to the time required to fulfill the remaining requests or approvals by the relevant regulatory authorities, lenders or other third parties, including the cancellation of VEON bonds held by VimpelCom. The terms and conditions of any further regulatory approvals, licenses and consents that are ultimately granted may impose conditions, terms, obligations or restrictions on the conduct of our business.
Regulatory authorities, lenders or other third parties may impose conditions, and any such conditions may have the effect of delaying the consummation of the sale of our Russian Operations or imposing additional material costs on us. In addition, any such conditions could result in the delay or abandonment of the sale. If we are unable to complete the sale, we will be exposed to additional risks. See “—In the event the sale of our Russian Operations does not complete, or the sale is significantly delayed, we will continue to be exposed to risks relating to operating in Russia.
We will incur significant transaction costs in connection with the sale of our Russian Operations and, if the sale is consummated, we expect to incur separation costs.
We have incurred, and expect to continue to incur, significant costs in connection with the sale of our Russian Operations, including the fees of our professional advisors and separation costs in anticipation of the dis-integration of operations. We may also incur unanticipated costs associated with the sale, and these unanticipated costs may have an adverse impact on our results of operations following the effectiveness of the sale. In addition, if the sale is consummated, we expect to continue to incur additional separation costs following the consummation of the sale. While we anticipate that the realization of the expected benefits related to the sale of our Russian Operations (including reducing our exposure to the current challenging geopolitical circumstances in connection with having operations in Russia, the deleveraging of the Group’s balance sheet and any improvements in our credit profile) will offset the incremental transaction and separation costs, the transaction and separation costs may be material. Furthermore, there is no guarantee that the completion of the sale of our Russian Operations will restore our access to the capital markets and we may continue to face challenges or high costs in connection with accessing the capital markets to manage our liquidity needs post separation.



Following the sale of our Russian Operations, we will rely on trademark license agreements with our former subsidiary, VimpelCom, to continue our use of the “Beeline” name and mark. Our reputation could be adversely impacted by negative developments in respect of the Beeline brand following the sale of our Russia Operations. If we elect to undertake a rebranding exercise, it may involve substantial costs and may not produce the intended benefits if it is not favorably received by our existing and potential customers, suppliers and other persons with whom we have a business relationship.
Upon the completion of the sale of the Russian Operations, each of the operating subsidiaries in Kazakhstan, Kyrgyzstan, Uzbekistan and VimpelCom will enter into amended trademark license agreements, pursuant to which each operating company will be able to maintain its existing non-exclusive license in relation to the “Beeline” name and associated trademarks (each a “License Agreement”, and collectively the “License Agreements”). The term of each License Agreement is expected to be amended from an indefinite term to a five year initial term and the termination rights previously held by VimpelCom therein are expected to be narrowed as compared to the original license agreement; no additional fees are expected to be added as part of these amendments. The License Agreements will be subject to certain restrictions that may affect the operating subsidiaries’ business. When using the trademarks, the operating subsidiaries shall comply with the requirements of the Russian legislation and avoid using the trademarks in a way that may be to the detriment of the “Beeline” brand. The License Agreements shall cover only the trademarks the operating subsidiaries will be using as of the date of the License Agreements (and similar trademarks). The subsidiaries will be able to register any new trademarks related to the “Beeline” brand only in the name and on behalf of VimpelCom subject to VimpelCom’s approval and such new trademarks shall be included into the scope of the License Agreements. VimpelCom is expected to be entitled to terminate a License Agreement if the relevant licensee does not comply with the terms of the applicable License Agreement.

We cannot predict with certainty how the continued use of legacy Beeline branding following the sale of our Russian Operations will affect our reputation and performance. VimpelCom is expected to retain the right to continue using the “Beeline” name and mark and the License Agreements do not preclude the licensor from also licensing the “Beeline” name and mark to other third parties, some of whom may compete against us. As a result, events or conduct by VimpelCom or any other third parties holding the rights or licensing rights to the “Beeline” brand that reflect negatively on the “Beeline” brand may adversely affect our reputation or the reputation of the “Beeline” brand on which we will be relying. Consequently, we may be unable to prevent any damage to goodwill that may occur as a result of the activities of VimpelCom and any third party licensee of the Beeline brand in relation to the “Beeline” brand.

It is expected that following the expiration of the initial five-year term of the License Agreements, each of the operating subsidiaries in Kazakhstan, Kyrgyzstan and Uzbekistan may agree with VimpelCom to extend the term of its applicable License Agreement so that the operating subsidiary can continue to use the “Beeline” brand. However, since the License Agreements do not have any renewal terms, such extension may be subject to new terms that differ significantly from the current terms of the License Agreement to the detriment of the operating subsidiaries. Furthermore, there is no guarantee that any operating company that chooses to pursue an extended license term will be able to negotiate an extension on commercially reasonable terms, or at all.

Alternatively, we may undertake a re-branding exercise in respect of any one or more of our operating subsidiaries that use the “Beeline” brand. We anticipate that any such rebranding strategy will involve substantial costs and may not produce the intended benefits if it is received unfavorably by our existing and potential customers, suppliers and other persons with whom we have a business relationship. Successful promotion of the rebranding will depend on the effectiveness of our marketing efforts and our ability to continue to provide reliable products to customers during the course of our rebranding transition. We cannot guarantee that we will be able to achieve or maintain brand recognition, awareness or status under any new brand names and/or trademarks at a level that is comparable to the recognition and status we historically enjoyed under the Beeline brand. If our rebranding strategy does not produce the intended benefits, our ability to retain existing customers, suppliers and other persons with whom we have a business relationship and continue to attract new customer and engage new business partners may be negatively impacted, which could adversely affect our business, results of operations or financial condition.
In the event the sale of our Russian Operations does not complete, or the sale is significantly delayed, we will continue to be exposed to risks relating to operating in Russia.



As a result of the expected disposal of our Russian Operations, we classified them as held-for-sale and discontinued operations upon the signing of the agreement on November 24, 2022. In connection with this classification, the results for Russia in the consolidated income statements and the consolidated statements of cash flows for 2022, 2021 and 2020 have been presented separately as part of line item “loss after tax from discontinued operations and disposals of discontinued operations” on our income statement. See Note 10—Held for Sale and Discontinued Operations to our Audited Consolidated Financial Statements for a more detailed discussion. In the event that the sale of our Russian Operations does not complete or is significantly delayed, we will remain subject to significant regulatory, operational and financial risks of operating in Russia, as well as risks relating to our access to capital and to auditing and other services. The ongoing conflict between Russia and Ukraine, and the responses of governments and multinational businesses to it, have created critical challenges for our business and operations, both in Russia and globally. These factors, including the specific risks outlined below, could have a material adverse effect on our business, financial condition, results of operations and trading price if the sale of our Russian Operations does not complete or is significantly delayed:



Sanctions, Export Controls, Capital Controls, Corporate Restrictions and Other Responses: The sanctions imposed on Russia by the United States, member states of the European Union, the European Union itself, the United Kingdom, Ukraine and certain other nations, countermeasure sanctions by Russia and other legal and regulatory measures, as well as responses by our service providers, partners, suppliers and other counterparties, and the consequences of all the foregoing, are more complex and comprehensive than any such measures to date, and could continue to evolve. On July 20, 2023, Canada imposed sanctions on a number of Russian mobile operators, including VimpelCom. These make it challenging to continue our Russian Operations. It may also have repercussions for entities remaining in the Group due to their nexus to a group with Russian subsidiaries and business ties, and in the case of Canada, due to the specific sanctions imposed against VimpelCom directly. If the sanctions persist or further sanctions are introduced or otherwise impact our suppliers or other counterparties, this could result in substantial legal and other compliance costs and risks to our business operations and could harm our business, financial condition, results of operations or prospects. Likewise, any countermeasures by Russia, including those that would prohibit the transfer of foreign currency or Russian rubles from entities within Russia, could also materially impact our business, financial condition, results of operations or prospects. For example of countermeasures, on April 25, 2023, the President of Russia issued Decree No. 302 (“Decree 302”), which introduced a legal framework for imposing an external administration over Russian companies owned by foreign residents from “unfriendly” jurisdictions which take hostile actions against Russian assets or Russia’s national security. There are also reports that broader legislation or measures are under consideration. Since the issuance of Decree 302 two energy companies have been subject to this decree and, more recently, it has also been applied to Russian subsidiaries of Carlsberg and Danone. Carlsberg had found a buyer for its Russian subsidiary and Danone had indicated it was planning to exit Russia by divesting its Russian subsidiary. However, the current framework of Decree 302 does not allow the Russian agency which has taken over management decision for these entities to dispose of such company’s shares or interests therein. If such measures were imposed over our Russian subsidiary, this would introduce additional uncertainties surrounding the risks relating to finalizing the sale of our Russian Operations. In addition, on July 5, 2022, the President of the Russian Federation issued Decree No. 430 (“Decree 430”) which requires Russian legal entities with Eurobond obligations to ensure the local fulfillment of such obligations to Eurobond holders whose rights are recorded by the Russian depositories, e.g. NSD or Account Holders registered in the Russian Federation. On November 23, 2022, the Russian Central Bank issued clarifications in respect of Decree 430, claiming that it also applies to Russian legal entities and foreign issuers that are within the same group of companies. If the Group does not sell its Russian Operations or the sale is significantly delayed, the Group will remain subject to the risks of external administration under Decree 302, the application of Decree 430 and any other measures introduced. See Note 24—Basis of Preparation of the Consolidated Financial Statements to our Audited Consolidated Financial Statements for a more detailed discussion. In the event any of the foregoing or other measures taken results in the forced deconsolidation of our Russian Operations, there is significant risk our liabilities would exceed our assets and such forced deconsolidation could also trigger our “loss of mobile license” clause under our revolving credit facility, either of which could lead to an event of default under such agreement. We are not able to predict further developments on these issues, including those that could affect our Russian Operations in the event the sale does not complete or is significantly delayed, nor can we predict when sanctions targeting Russia imposed by the United States, member states of the European Union, the European Union itself, the United Kingdom, Ukraine and certain other nations as a result of Russia’s involvement in the ongoing conflict might be lifted. Furthermore, our Russian Operations have been negatively impacted by export restrictions, which has limited and could continue to limit the availability of certain supplies from reaching our Russian Operations. For example, in 2022 the United States imposed sweeping export control restrictions on Russia’s ability to obtain goods, software and technology subject to U.S. export control jurisdiction, including a broad array of foreign-made items that were previously not subject to U.S. export control jurisdiction. This has impacted and will likely continue to adversely impact on our ability to procure or sell equipment in Russia and adversely impact our ability to maintain and/or improve our infrastructure and/or adversely impact the availability and quality of our services and, therefore, have an adverse effect on our operations and also adversely impact our results of operation. Such restrictions have already impacted and will likely increasingly impact the ability of our Beeline Russian Operations to obtain and apply protective software updates. In addition, as a result of sanctions laws and regulations imposed on Russia, including EU sanctions against the Russian National Settlement Depository (the “NSD”), cash payments of both interest and principal amounts that have already been made did not reach the beneficial holders of notes that are held directly or indirectly (through the chain of Russian depositories) via the NSD. We understand that such cash payments were blocked by the international clearing systems. Furthermore, many international clearing systems have removed the Russian ruble as a settlement currency, which prevents us from making payments on our Russian ruble denominated debt effectively. See also “—Our substantial amounts of indebtedness and debt service obligations could materially decrease our cash flow, which could adversely affect our business and financial condition.



Economic deterioration in Russia: In Russia, the economic conditions and outlook have deteriorated significantly since the beginning of the conflict, including as a result of sanctions and as a result of many U.S. and other multi-national businesses across a variety of industries, indefinitely suspending their operations and pausing all commercial activities in Russia. These conditions have led and could continue to lead to decreased demand from customers in Russia. Furthermore, in June 2022, Russia defaulted on certain of its sovereign debt obligations due to creditors being unable to receive debt repayments through international clearing systems. While the longer-term implications of Russia’s sovereign debt default are uncertain, the default is expected to increase the costs of borrowing in Russia and impact Russia’s ability to attract international investors both currently and in the future, which has impacted and is expected to continue to impact the cost of borrowing for our customers and for our Russian Operations.

Volatility of the Russian Ruble: During 2022, the Russian ruble experienced three significant declines in February, July and December. After reaching a record low in March 2022, the Russian ruble reached a seven-year high in June 2022. For example, as at December 31, 2021 the Russian ruble to U.S. dollar exchange rate of the Central Bank of Russia was RUB 74.2926 compared to RUB 70.3375 as at December 31, 2022 and RUB 77.0863 March 31, 2023. The volatility is primarily due to the currency controls restrictions introduced in Russia in 2022 as well as the sanctions imposed by the United States, European Union, United Kingdom and other countries significantly restricting access to and the use of foreign currencies by Russia. This volatility in the Russian ruble impacted our U.S. dollar reported results of operations for our Russian Operations during 2022, and we expect it will continue to impact our results of operations for our Russian Operations moving forward if volatility in the Russian ruble to U.S. dollar persists. See also “—We are exposed to foreign currency exchange loss, fluctuation and translation risks, including as a result of the ongoing conflict between Russia and Ukraine.
Rising costs in Russia: The sanctions and the resulting disruption of supplies into Russia have negatively impacted and could have a material adverse effect on our costs in Russia, including the costs to power our networks, maintain or expand our infrastructure in Russia or otherwise manage our operations as a result of rising costs.

Auditors:In 2022, the United States, the European Union and the United Kingdom implemented a services ban prohibiting auditing, consulting and other services to be performed for entities in Russia. Although the provision of audit services to VEON did not trigger the services prohibition in 2022, given the rapidly evolving sanctions environment,we cannot rule out the possibility that we may not be able to appoint an auditing firm for the audit of our financial statements for the year ending December 31, 2023, due to either to sanctions restrictions or auditing firms’ reluctance to engage with us for auditing services due to uncertainty in the regulatory requirements, reputational harm and/or other reasons. Our auditors for 2022 have informed us that they would decline to stand for re-election at the conclusion of their term of appointment. See Item 16F—Change in Registrant’s Certifying Accountant for additional information. This inability to appoint an auditing firm could have an adverse effect on our ability to (i) obtain financing to meet our capital needs or service our debt, (ii) access our existing cash held in third-party bank accounts, (iii) access committed amounts under credit facilities, or (iv) maintain our listings on NASDAQ or Euronext should we not be able to complete our financial reporting obligations.
Access to Capital: The conflict between Russia and Ukraine and the developments since with respect to sanctions have placed limits on our ability to access the capital markets in which we have traditionally refinanced maturing debt and has impacted our ability to refinance our current indebtedness. Our access to the capital markets is also impaired by certain sanctions restrictions on auditing services, as described above. VEON was unable to file its Form 20-F within the prescribed time period as VEON required additional time to complete VEON’s consolidated financial statements and, subsequently, to receive the related audit report on the financial statements and internal control over financial reporting. In the event the sale does not complete, these difficulties, including the inability to meet our annual reporting requirements deadlines, may reoccur. In addition, we could continue to face challenges with accessing capital after the completion of the sale of our Russian Operations, particularly if sanctions against certain ultimate beneficial owners of our largest shareholder, LetterOne, make it difficult for us to appoint auditors or obtain capital through other financing means.
In addition, if the sale of our Russian Operations does not complete or is significantly delayed, the Group’s additional risks set out under —Liquidity and Capital Risks, Regulatory, Compliance and Legal Risks, andGeneral Risks would also be applicable to our Russian Operations until the sale is complete, if at all, or such time that the geopolitical situation changes.




The sale of our Russian Operations could adversely affect our business, cash flows, financial condition or results of operations.
The conflict between Russia and Ukraine and the developments since February 2022 with respect to sanctions laws and regulations have resulted in unprecedented challenges for VEON. While the Group anticipates that a number of these challenges will be overcome following the completion of the sale of our Russian Operations, there is no guarantee that it will do so and the Group could face continued challenges following the expected completion of the sale, including as a result of the sale. Prior to its classification as a discontinued operation, our Russian Operations represented our largest reportable segment. If the Group is able to obtain credit ratings again, it is not expected to be an investment grade rating, and furthermore the credit rating may not be as favorable as our historical credit ratings, which benefited in the past from our Russian Operations, which were the highest rated part of our business. Furthermore, in the event we are able to access the capital markets again, we will be doing so as a smaller company, which we expect will carry a different credit and risk profile compared to the Group with our Russian Operations, and this may not be as attractive to investors or lenders. As a result, our costs of borrowing will likely be higher in the future and there is no guarantee we will be able to access the capital markets in the short term even after the completion of the sale. In addition, the completion of the sale of our Russian Operations may also cause disruptions in and create uncertainty surrounding our business, including with respect to our relationships with existing and future creditors, customers, suppliers and employees, which could have an adverse effect on our business, cash flows, financial condition or results of operations. Our business relationships may also be subject to disruption as customers, suppliers and other persons with whom we have a business relationship may (i) delay or defer certain business decisions, (ii) seek to terminate, change or renegotiate their business relationships with us, or (iii) consider entering into business relationships with parties other than us.

Market Risks
The ongoing conflict between Russia and Ukraine is having, and will continue to have, an impact on our business, financial condition, results of operations, cash flows and prospects outside of our Russian Operations.
The ongoing conflict between Russia and Ukraine, and the sanctions imposed by the United States, member states of the European Union, the European Union itself, the United Kingdom, Ukraine and certain other nations, countermeasure sanctions by Russia and other legal and regulatory measures, as well as responses by our service providers, partners, suppliers and other counterparties, and the consequences of all the foregoing, have significantly impacted and will continue to significantly impact our results and operations in Ukraine, and may significantly affect our results and operations in the other countries in which we operate. Specifically, the ongoing conflict has had a marked impact on the economy of Ukraine and has caused partial damage to our sites in Ukraine. See —We have and may in the future recognize substantial impairment charges and Item 5—Operating and Financial Review and Prospects. Our operations in Ukraine represented approximately 26% of our revenue for the year ended December 31, 2022.
The ongoing conflict between Russia and Ukraine, and related economic sanctions and export control actions against Russia, have also led to a surge in certain commodity prices (including wheat, oil and gas) and other inflationary pressures which may have an effect on our customers (and their spending patterns) in the countries in which we operate. If additional sanctions on fossil fuel exports from Russia are imposed, or the existing sanctions are accelerated or tightened, the price increases for related products may be exacerbated. Such price increases or other inflationary pressures may cause further strain on our customers in the countries in which we operate. Rising fuel prices also make it more expensive for us to operate and power our networks.
As of May 2, 2023, it is estimated by the United Nations High Commissioner of Refugees that approximately eight million people have fled Ukraine and the country has sustained significant damage to infrastructure and assets. If the ongoing conflict persists and Ukrainian refugees choose to relocate permanently outside of Ukraine and switch to local providers, we estimate that we could lose approximately 1.3 million subscribers (around 5% of our customer base) in Ukraine. This will have a measurable impact on our customer base in Ukraine, as well as their use and spending on our services. We have also incurred additional maintenance capital expenditures to maintain, and repair damage to, our mobile and fixed-line telecommunications infrastructure in Ukraine resulting from the ongoing conflict. We have also experienced similar increases in our security, and energy costs, as well as in related operational and capital expenditure. For the year ended December 31, 2022, our capital expenditure for repairs to damage was approximately UAH 51.1 million (US$1.3 million) and costs related to security, fuel for diesel generators, batteries, mitigation measures (which were aimed at protecting the energy independence of our telecom network in the event of further attacks on the energy infrastructure of Ukraine) and other costs in Ukraine were approximately UAH 770.55 million (US$19 million). We expect these costs will continue, and could increase, while the conflict in Ukraine persists.



In addition, our ability to provide services in Ukraine may be impaired if we are unable to maintain key personnel within Ukraine, or our infrastructure within Ukraine is significantly damaged or destroyed. We have experienced partial destruction of our infrastructure in Ukraine (about 15% of our telecommunication network has been damaged or destroyed, of which about 8.3% has been restored with approximately 5.6% of our telecommunication network currently not functional and located in the Russian-occupied territories). While we have thus far managed to repair most of our network assets that incurred damage in Ukrainian territory that is not under Russian occupation, as a result of the ongoing conflict between Russia and Ukraine there can be no assurance that our Ukrainian network will not sustain additional major damage and that such damage can be repaired in a timely manner as the conflict continues. In addition, with increased targeting of Ukraine’s electrical grid, we have faced challenges ensuring that our network assets in Ukraine have a power source. Furthermore, we have developed and, in some cases, implemented additional contingency plans to relocate work and/or personnel to other geographies and add new locations, as appropriate. Our business continuity plans are designed to address known contingency scenarios to ensure that we have adequate processes and practices in place to protect the safety of our people and to handle potential impacts to our operations. Our crisis management procedures, business continuity plans, and disaster recovery capabilities may not be effective at preventing or mitigating the effects of prolonged or multiple crises, such as civil unrest, military conflict and a pandemic in a concentrated geographic area. The current events in the regions where we operate in Ukraine and where we derive a significant amount of our business may pose security risks to our people, our facilities, our operations and infrastructure, such as utilities and network services, and the disruption of any or all of them could significantly affect our business, financial conditions and results of operations, and cause volatility in the price of our securities. In addition, customer demand for our services in Ukraine may decrease due to the increase of Ukrainians emigrating from the war and the difficulties in using our services outside of Ukraine either as a result of roaming or the lack of compatibility with our network providers. Due to the nature of the conflict, we cannot assess with certainty whether such events are likely to occur, and such events may happen suddenly and without warning. In addition, we have experienced a decline in revenue generated from iMTR rates charged to Ukrainian customers due to policies implemented that eliminate roaming charges for Ukrainians in certain other countries and expect these policies and decrease in rates charged to Ukrainian customers to continue, with Ukraine and the European Union finalizing in April 2023 the arrangements for Ukraine’s access to free roaming areas for 2024.

On February 24, 2022 Ukraine declared martial law and introduced measures in response to the ongoing conflict with Russia, which include local banking and capital restrictions that prohibit our Ukrainian subsidiary from making any interest or dividend payments to us, and introduced legal restrictions on making almost any payments abroad, including making payments to foreign suppliers (with a small number of exceptions expressly provided by law, or on the basis of separate government approvals). Currently, it is not possible to predict how long the martial law in Ukraine will last and accordingly how long the above restrictions will last and there can be no assurance that we will be able to obtain any separate government approvals for foreign payments, meaning our ability to make interest or dividend payments from our Ukrainian operations could be restricted for some time. In October 2022, Ukraine imposed sanctions for a ten-year period against Mikhail Fridman, Petr Aven and Andriy Kosogov, who are some of our ultimate beneficial owners due to their ownership in LetterOne. These sanctions apply exclusively to the sanctioned individuals and do not have a direct impact on VEON; however, we cannot rule out their impact on banks’ and other parties’ readiness to transfer dividends in the event the above restrictions are lifted or the nationalization risk such measures pose to Kyivstar. Furthermore, these sanctions may make it difficult for us to obtain local financing in Ukrainian hryvnia, which could make it more difficult for us to naturally hedge any debt required for our Ukrainian operations moving forward to the currency in which we generate revenue. In addition, Ukraine has put one member of our senior management in government registry managers of Russian companies as a result of this senior manager being on the board of our Russian subsidiary, VimpelCom. This list has had and could continue to cause reputational harm to us, particularly for our operations and customer relationships in Ukraine, since engagement with Russian companies is generally condemned. Furthermore, the government of Russia has introduced countermeasure sanctions which have, or could subject our legal entities and employees in Ukraine to, restrictions or liabilities, including capital controls, international funds transfer restrictions, asset freezes, nationalization measures or other restrictive measures. See —Investing in emerging markets, where our operations are located, is subject to greater risks than investing in more developed markets, including significant political, legal and economic risks for a discussion on the introduction of nationalization laws in Ukraine.

Furthermore, while we have not been named as, and have concluded that we are otherwise not, the target of the EU’s or the UK’s sanctions as a consequence of LetterOne being a 47.85% shareholder in VEON (as of June 15, 2023) (which has certain ultimate beneficial owners which are subject to sanctions), it cannot be ruled out that VEON or LetterOne could become the target of future sanctions or that certain other beneficial owners of LetterOne may be sanctioned in the future, which could materially adversely affect our operations, access to capital and price of our securities. For example, we might be unable to conduct business with persons or entities subject to the jurisdiction of the relevant sanctions regimes, including international financial institutions and rating agencies, raise funds from international capital markets, appoint an auditor, acquire equipment from international suppliers or access assets held abroad. Moreover, if we become subject to EU or UK sanctions, investors subject to the jurisdiction of an applicable sanctions regime may become restricted in their ability to sell, transfer or otherwise deal in or receive payments with respect to our securities. For more information, see —Violations of and changes to applicable sanctions and embargo laws, including export control restrictions, may harm our business.



As a leading telecommunications provider in Ukraine, we have been adversely impacted by the ongoing conflict. We expect to continue to face challenges with our performance in Ukraine, which will be exacerbated as the conflict continues. Furthermore, if there is an extended continuation or further increase in the ongoing conflict between Russia and Ukraine, it could result in further instability and/or worsening of the overall political and economic situation in Ukraine, Europe and/or in the global economy and capital markets generally. These are highly uncertain times and it is not possible to predict with precision how certain developments will impact our results and operations, nor is it possible to execute comprehensive contingency planning in Ukraine due to the ongoing conflict and inherent danger in the country. The discussion above attempts to surmise how prolongation or escalation of the conflict, expansion of current sanctions, the imposition of new and broader sanctions, and disruptions in our operations, transactions with key suppliers and counterparties could have a material impact on our results and operations. We cannot assure you that risks related to the conflict are limited to those described in this Annual Report on Form 20-F.
Our independent auditors have included a going concern emphasis paragraph in their opinion as a result of the effects of the ongoing conflict between Russia and Ukraine.
The consolidated financial statements included in this Annual Report on Form 20-F have been prepared on a going concern basis of accounting, which contemplates continuity of operations, realization of assets and satisfaction of liabilities and commitments in the normal course of business. Due to the unknown duration and extent of the ongoing conflict between Russia and Ukraine and the uncertainty of further sanctions in response to the ongoing conflict that may be imposed, there are material uncertainties related to events or conditions that may cast significant doubt on our ability to continue as a going concern. These material uncertainties relate to our ability to maintain our financial and non-financial debt covenants and positive equity levels, potential new sanctions and export controls imposed by the United States, European Union, and the United Kingdom that could further impact our liquidity position and ability to attract new financing or our ability to source relevant network equipment from vendors, as well as potential new counter-sanctions imposed by Russia that could materially impact Russia’s supply chain stability as well VEON’s financial performance as a whole. After evaluating the uncertainties mentioned above and other conditions and events discussed in Note 24—Basis of Preparation of the Consolidated Financial Statements to our Audited Consolidated Financial Statements in the aggregate, our independent registered public accounting firm, in its report on our consolidated financial statements as of and for the year ended December 31, 2022, has emphasized that there is substantial doubt about our ability to continue as a going concern for at least 12 months after the date that the consolidated financial statements included in this Annual Report on Form 20-F have been issued. Although we have taken a number of measures to protect our liquidity and cash provisions, given the uncertainty and exogenous nature of the ongoing conflict between Russia and Ukraine and potential for further sanctions and counter-sanctions, and future imposition of external administration over our Russian and Ukrainian operations in particular, there can be no assurance that we will be successful in implementing these initiatives or that the contingencies outside of our control will not materialize. See Note 24—Basis of Preparation of the Consolidated Financial Statements to our Audited Consolidated Financial Statements for a more detailed discussion of the going concern emphasis paragraph.
We have and may in the future recognize substantial impairment charges.
We have incurred, and may in the future incur, substantial impairment charges as a result of the impact of the ongoing conflict between Russia and Ukraine and/or from the write down of the value of goodwill. During 2022, we reported US$446 million in impairment charges with respect to assets in Russia against the carrying value of goodwill in Russia as of March 31, 2022. No further impairments were taken at September 30, 2022 during our annual impairment test or at the time we entered into the sale agreement in November 2022 since the fair value less cost to sell of the assets at those dates continued to exceed the carrying value of the assets relating to our Russian Operations. During 2022, we also reported US$36 million in impairment charges with respect to assets in Ukraine, which included impairments to property and equipment as a result of physical damages to sites in Ukraine caused by the ongoing conflict between Russia and Ukraine.
In addition, deterioration of economic conditions in the countries in which we operate may also have certain accounting ramifications. In addition, a significant difference between the actual performance of our operating companies and the forecasted projections for revenue, adjusted EBITDA or capital expenditure could require us to write down the value of the goodwill. In addition, the possible consequences of a financial and economic crisis related to, in particular, customer behavior, the reactions of our competitors in terms of offers and pricing or their responses to new entrants, regulatory adjustments in relation to reductions in consumer prices and our ability to adjust costs and investments in keeping with possible changes in revenue, may also adversely affect our forecasts and lead to a write-down of tangible and intangible assets, including goodwill. In addition, significant adverse developments in our share price, and the resulting decrease in our market capitalization may also lead to a write-down of our goodwill balances. A write-down recorded for tangible and intangible assets resulting in a lowering of their book values could impact certain covenants and provisions under our debt agreements, which could result in a deterioration of our financial condition, results of operations or cash flows.



For further information on the impairment of tangible and intangible assets and recoverable amounts (particularly key assumptions and sensitivities), see Note 10—Held for Sale and Discontinued Operations and Note 11—Impairment of Assets to our Audited Consolidated Financial Statements. For a discussion of the risks associated with the markets where we operate, see —The international economic environment, inflationary pressures, geopolitical developments and unexpected global events could cause our business to decline,Investing in emerging markets, where our operations are located, is subject to greater risks than investing in more developed markets, including significant political, legal and economic risks, —The ongoing conflict between Russia and Ukraine is having, and will continue to have, an impact on our business, financial condition, results of operations, cash flows and prospects outside of our Russian Operations andIn the event the sale of our Russian Operations does not complete, or the sale is significantly delayed, we will continue to be exposed to risks relating to operating in Russia.
We have suffered reputational harm as a result of the ongoing conflict between Russia and Ukraine and the sanctions imposed.
On February 28, 2022, the European Union imposed sanctions on Mikhail Fridman and Petr Aven, and on March 15, 2022, the United Kingdom imposed sanctions on the LetterOne shareholders, Mr. Fridman, Mr. Aven, Alexey Kuzmichev and German Khan, and the European Union additionally designated Mr. Khan and Mr. Kuzmichev (collectively, with Mr. Aven and Mr. Fridman, (the “Designated Persons”)). Mr. Fridman resigned from VEON’s board of directors effective February 28, 2022. None of the other Designated Persons were members of the Board of Directors. We understand, based on a letter provided by LetterOne, a 47.85% shareholder in VEON, that Mr. Fridman and Mr. Aven are shareholders in LetterOne (approximately 37.86% and 12.13%, respectively) and that Mr. Khan and Mr. Kuzmichev are no longer shareholders in LetterOne. In October 2022, Ukraine imposed sanctions for a ten-year period against, Mr. Fridman and Mr. Aven, as well as Mr. Kosogov, who is also a shareholder in LetterOne (holding approximately 47.2% of LetterOne’s shares based on a LetterOne memorandum dated May 24, 2022 and updated February 28, 2023) (Mr. Kosogov, along with the Designed Persons, the “Sanctioned Persons”). In addition, Ukraine has put one member of our senior management on their list of managers of Russian companies as a result of this senior manager being on the board of our Russian subsidiary, VimpelCom. This list has had and could continue to cause reputational harm to us, particularly for our operations and customer relationships in Ukraine, since engagement with Russian companies are generally condemned.
We have not been named as, and have concluded that we are otherwise not, the target of the UK’s, the EU’s or Ukraine’s sanctions, including as a consequence of LetterOne being a 47.85% shareholder in VEON. On July 20, 2023, Canada imposed sanctions on VimpelCom, our Russian subsidiary that is part of the sale of our Russian Operations. However, as a result of the association of Sanctioned Persons with our largest shareholder, we have suffered and may continue to suffer reputational harm. This reputational harm could increase with the direct sanctions adopted against VimpelCom by Canada, particularly, if other nations adopt similar measures. In addition, there could also be an unwillingness among certain of our business partners to continue to do business with us, which could affect our prospects to engage in new business initiatives with existing or potential future business partners. Moreover, notwithstanding our perceived exposure to the Russian state as a consequence of the association of our largest shareholder with Sanctioned Persons, many multinational companies and firms, including certain of our service providers, partners and suppliers, have chosen of their own accord to cease transacting with all Russia-based or Russia affiliated companies (i.e., self-imposed sanctions), as a result of the ongoing conflict between Russia and Ukraine. To the extent that the ongoing conflict between Russia and Ukraine continues or further escalates, the list of companies and firms refusing to transact with Russian or Russian affiliated companies may continue to grow.
Such actions have the equivalent effect, insofar as the ability to transact with such companies is concerned, as if the Russia-based or Russian-affiliated companies were the target of government-imposed sanctions. In the event the associations of our largest shareholder continues to have an impact on certain of our operations, the inability or reduction in business with our key suppliers, business partners and other key counterparties could have a material adverse impact on our business, financial condition, results of operations, cash flows or prospects and price of our securities.
We are exposed to foreign currency exchange loss, and currency fluctuation and translation risks.risks, including as a result of the ongoing conflict between Russia and Ukraine.
A significant amount of our costs, expenditures and liabilities, including capital expenditures and borrowings is denominated in U.S. dollars, and Russian rubles, while a proportion of our operating revenue is denominated in currenciesUkrainian hryvnia, Pakistani rupee, Kazakhstani tenge, Bangladeshi taka and Uzbekistani som and other than U.S. dollars and Russian rubles. Thus,local currencies. In general, declining values of these and other local currencies against the U.S. dollar could make it more difficult for us to repay or refinance our debt, make dividend payments, comply with covenants under our debt agreements or purchase equipment or services denominated in U.S. dollars, and may also impact our ability to supportexchange cash reserves in one currency for use in another jurisdiction for capital expenditures, operating costs and debt servicing. Furthermore, following the expected completion of the sale of our Russian Operations, we expect to retain some of our Russian ruble denominated debt, but we will no longer be generating revenue in Russian rubles. Currently the international clearing systems have stopped payments in Russian ruble which prevents the repayment of our Russian ruble



denominated notes in Russian ruble, as a result of which we anticipate the settlement of the coupon and principal our Russian ruble denomination notes will be in U.S. dollars while this situation persists. However, in the event that the clearing systems accept Russian rubles again, we will be subject to currency fluctuations when repaying or refinancing our debt and declining values of the local currencies in which we generate revenue against the Russian ruble will also pose risk similar to those we face in relation to our U.S. dollar denominated costs, expenditures and liabilities. See —Operational Risks—As a holding company with reserves from another jurisdiction. For example,a number of operating subsidiaries, we depend on the performance of our subsidiaries and their ability to pay dividends or make other transfers to VEON Ltd., as well as the ability to make certain intercompany payments and transfers and —Liquidity and Capital Risks—Our substantial amounts of indebtedness and debt service obligations could materially decrease our cash flow, which could adversely affect our business and financial condition. Our operating metrics, debt coverage metrics and the value of some of our investments in U.S. dollar terms have been negatively impacted in recent years, and will be negatively impacted in the current period by foreign currency transactions and translations. More broadly, future currency fluctuations and volatility may result in losses or otherwise negatively impact our results of operations despite our efforts to better align the currency mix of our debt and derivatives with the currencies of our operations.

    Following the expected completion of the sale of our Russian Operations, the Group will primarily generate revenue in currencies which have historically experienced greater volatility than the U.S. dollar or Russian ruble. As a result, the Group will likely be exposed to greater foreign currency exchange loss, fluctuation and translation risk moving forward. The value of the Ukrainian hryvnia experienced significant volatility following the outbreak of the conflict between Russia and Ukraine, which resulted in the National Bank of Ukraine fixing the Ukrainian hryvnia to a set rate of 29.25 to the U.S. dollar in February 2022. In July 2022, the National Bank of Ukraine devalued the Ukrainian hryvnia to a set rate of 36.57 to the U.S. dollar, representing a devaluation of 25%. Because of the effects of the ongoing conflict between Russia and Ukraine, Ukraine’s economy is expected to continue to contract, which could result in further adjustments to the set Ukrainian hryvnia to U.S. dollar rate. Any de-pegging or change to the Ukrainian hryvnia/U.S. dollar exchange rate could increase the costs that the Group pays for its products or to service its indebtedness, or could cause its results of operations and financial condition to fluctuate due to currency translation effects. As a result of the rate set by the National Bank of Ukraine, the Group quarterly results may present more dramatic changes if the rate changes between quarters, such as that experienced in July 2022. When the Ukrainian hryvnia depreciates against the U.S. dollar in a given period, the results of our Ukrainian business expressed in U.S. dollars will be lower period-on-period, even assuming consistent Ukrainian hryvnia revenue across the periods. Furthermore, we could be materially adversely impacted by a further decline in the value of the Ukrainian hryvnia against the U.S. dollar due to the decline of the general economic performance of Ukraine (including as a result of the continued impact of the conflict with Russia), investment in Ukraine or trade with Ukrainian companies decreasing substantially, the Ukrainian government experiencing difficulty raising money through the issuance of debt in the global capital markets or as a result of a technical or actual default on Ukrainian sovereign debt. Depreciation of the Ukrainian hryvnia could be sustained over a long period of time due to rising inflation levels in Ukraine as well. However, it may be possible that such depreciation is not reflected in the rate set by the National Bank of Ukraine due to its efforts to control inflation. Although such changes could have a positive impact on our local currency results in Ukraine, such gains could be offset by a corresponding depreciation of the Ukrainian hryvnia in U.S. dollar terms. In addition, a significant depreciation of the Ukrainian hryvnia could also negatively affect our leverage ratio and equity balances, which would have an impact on certain covenants and provisions under our debt agreements. See —Liquidity and Capital Risks—Our substantial amounts of indebtedness and debt service obligations could materially decrease our cash flow, which could adversely affect our business and financial condition for a further discussion on this risk.
In addition to the Ukrainian hryvnia, the values of the Russian, Algerian, Ukrainian, Uzbek, Pakistani Bangladeshirupee, Kazakhstani tenge, Kyrgyzstani som and Kazakh currenciesUzbekistani som have experienced significant volatility in recent years in response to certain political and economic issues, including the recent global inflationary pressure, and such volatility may continue to decline.
    Our existing and future hedging strategies may not adequately protect us from exchange rate risks. Our operating metrics, debt coverage metrics, as well as the value of our investments in U.S. dollar terms have been negatively impacted in recent years by foreign currency transactions and translations. Such future currency fluctuations and volatility may result in additional losses or otherwise negatively impact our resultsdepreciation of operations despite our ongoing efforts to better matchthese currencies against the currency mix of our debt and derivatives withU.S. dollar. We have also seen the currencies of the countries in which we operate experience periods of high levels of inflation, such as in Kazakhstan where inflation rose in 2022 due to the increased cost of Russian imports, high state budget expenditures and the global rise in prices for goods and in Pakistan, where climate related disasters such as the floods experienced during the second half of 2022 have had a significant impact on our operations.loan portfolio as a result of the impact these disasters had on the Pakistani rupee exchange rate. Inflationary pressures can exacerbate the risks associated with currency fluctuation with respect to a given country. Our profit margins in countries experiencing high inflation could be harmed if we are unable to sufficiently increase our prices to offset any significant future increase in the inflation rate, manifested in inflationary increases in salary, wages, benefits and other administrative, supply and energy costs, and such price increases may be difficult with our mass market and price-sensitive customer base.
    Our
To counteract the effects of the aforementioned risks, we engage in certain hedging strategies. However, our hedging strategies may further prove ineffective if, for example, exchange rates fluctuate in response to legislative or regulatory action by a government with respect to its currency, which could lead to adverse developments that harm our business, financial condition, results of operations or prospects. In addition, the countries in which we operate have historically experienced periods of high levels of inflation, including certain cases of hyperinflation. Our profit margins could be harmed if we are unable to sufficiently increase our prices to offset any significant future increase in the inflation rate, which may be difficult with our mass market and price-sensitive customer base.currency. For more information about our foreign currency translation and
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Table of Contents
associated risks, see Item 5 — 5—Operating and Financial Review and ProspectsFactors Affecting Comparability and Results of Operations, Item 11



—Quantitative and Qualitative Disclosures About Market Risk and Note 17 — 18—Financial Risk Management to our Audited Consolidated Financial Statements.

The international economic environment, inflationary pressures, geopolitical developments and unexpected global events could cause our business to decline.
We may be unableAs a global telecommunications company operating in a number of emerging markets, our operations are subject to develop additional revenue market share in markets where the potential for additional growthmacroeconomic risks, geopolitical developments and unexpected global events that are outside of our customer base is limited and customers may demand new services, technologies and increased access, which may require significant capital expenditures.

     Increasing competition, market saturation and technological development have led to the increased importance of data services and access to next generation technologies such as 4G/LTEcontrol. Unfavorable economic conditions in the markets in which we operate includingmay have a direct negative impact on the financial condition of our customers, which in turn will affect a significant number of our current and potential customers’ spending patterns, in terms of both the products and services they subscribe for and usage levels. During such downturns, it may be more difficult for us to grow our business, either by attracting new customers or by increasing usage levels among existing customers, and it may be more likely that customers will downgrade or disconnect their services, making it more difficult for us to maintain ARPUs and subscriber numbers at existing levels. In addition to the potential impact on revenue, ARPUs, cash flow and liquidity, such economic downturns may also impact our ability to decrease our costs, execute our strategies, take advantage of future opportunities, respond to competitive pressures, refinance existing indebtedness or meet unexpected financial requirements.
The ongoing conflict between Russia Commonwealth of Independent States (“CIS”) countries, Pakistan and BangladeshUkraine, related sanctions and similar measures against Russia and Russia-based entities, and the provisioneffect of such technologiesdevelopments on the Ukrainian economy (and other economies that are closely tied to the Russian or Ukrainian economies), affected our results of operations and services requiresfinancial condition in 2022, will affect our operations and financial condition in 2023 and will likely continue to have a significant capitalimpact for the foreseeable future. In addition, the increasing price of fossil fuels and rising inflation rates are expected to have broader adverse effects on many of the economies in which we operate and may result in recessionary periods and lower corporate investment, which, in spectrumturn, could lead to economic strain on our business and network presentingon current and potential customers. Outside of the ongoing conflict between Russia and Ukraine, we are exposed to other geopolitical and diplomatic developments that involve the countries in which we operate, such as the current political upheaval in Pakistan which has persisted following the no-confidence vote in April 2022 that ousted Pakistan’s then prime minister Imran Khan from office, as well as those which do not involve our countries of operation but have a riskknock-on effect on our business. For example, heightened tensions between the major economies of the world, such as the United States and China, can have an adverse effect to the economies in which we operate, and therefore an adverse impact on our results of operation, financial condition and prospects.
In addition, other adverse economic developments in the markets in which we operate have adversely affected us in recent years. For example, lockdown restrictions imposed by governments during the height of the COVID-19 pandemic adversely impacted our financial performance and results of operations. Our total revenue for the six months ended June 30, 2020 was 9.0% lower compared to the six months ended June 30, 2019, mainly due to the effect of the COVID-19 pandemic. Following the introduction of lockdown measures in response to COVID-19, we also experienced a reduction in roaming revenue, which largely disappeared in the second quarter of 2020. Travel restrictions that were imposed in certain of the countries in which we cannot keep up with the demandsoperate resulted in a reduction in migrant workforce, which has traditionally been part of our customers. The mobilesubscriber base. Network traffic patterns were also impacted as people worked from home, which required some adjustments to our network deployment plans. In addition, the COVID-19 pandemic caused delays and disruptions in our supply chain due to difficulty in obtaining components, temporary suspensions of operations, including in factories and disruption to logistic services, certain of which delays and supply chain issues continue to persist. Correspondingly, the COVID-19 pandemic also adversely impacted demand, which was partly caused by a deterioration of confidence and expectations, negative income and wealth effects. Accordingly, there was a substantial deterioration in financial markets in 2020, unprecedented drops in commodity prices, a sudden slowdown in commercial activity and strong restrictions on transportation and travel. Furthermore, the ongoing conflict between Russia Algeria,and Ukraine Kazakhstan, Kyrgyzstancould have a similar or more severe impact on our business, financial condition, results of operations, cash flows or prospects. Going forward, other adverse global developments, such as wars, terrorist attacks, natural disasters, and Georgiapandemics, may have each reached mobile penetration rates exceeding 100%, accordinga similar impact on us.
Our financial performance has been and may also continue to Omdiabe affected by macroeconomic issues more broadly, including risks of inflation, deflation, stagflation, recessions, sovereign debt levels and publicly availablethe stability of currencies across our key markets and globally. Following stimulative monetary policies by central banks and increased government sources. Asspending to combat the adverse economic effects of COVID-19 and associated lockdowns, constrained supply chains as a result we have become increasingly focused onof COVID-19 and the conflict between Russia and Ukraine and rising energy costs, many countries across the world are experiencing high levels of inflation and lower corporate profits, causing increased uncertainty about the near-term macroeconomic outlook as central bank interest rates are being raised to combat the high inflation. The conflict between Russia and Ukraine has adversely impacted, and may continue to adversely impact, our customer numbers in Ukraine, and the conflict and these other pressures could negatively impact customers’ discretionary spending, which could, in turn, affect our revenue, market share growthARPU, cash flow and liquidity or our customers’ ability to pay for our services.



Investing in each of these markets. The key components of this strategy are to increase data usage and improve customer loyalty. However, we cannot guarantee that these initiatives will be successful, particularly inemerging markets, where our operations are located, is subject to greater risks than investing in more developed markets, including significant political, legal and economic risks.
Our operations are located in the world’s emerging markets. Investors should fully appreciate the significance of the risks involved in investing in an emerging markets company and are urged to consult with their own legal, financial and tax advisors. Emerging market governments and judiciaries often exercise broad discretion and are susceptible to the rapid reversal of political and economic policies. Furthermore, we operate in a number of jurisdictions that pose a high risk of potential for additional growthviolations of the FCPA and other anti-corruption laws, based on measurements such as Transparency International’s Corruption Perception Index. The political and economic relations of our customer base is limited. Failure to develop additional revenue market sharecountries of operation are often complex and have resulted, and may in the future result, in conflicts, which could materially harm our business, financial condition, results of operations, cash flows or prospects. For more information onThe outbreak of the competition we faceconflict between Russia and Ukraine is an illustration of this.
The economies of emerging markets are also vulnerable to market downturns and economic slowdowns in ourthe global economy. As has happened in the past, a slowdown in the global economy or an increase in the perceived risks associated with investing in emerging economies could dampen foreign investment in these markets see— We operateand materially adversely affect their economies. In addition, turnover of political leaders or parties in highly competitiveemerging markets which we expect to only become more competitive, and as a result of a scheduled election upon the end of a term of service or in other circumstances may also affect the legal and regulatory regime in those markets to a greater extent than turnover in developed countries. Any of these developments could severely limit our access to capital and could materially harm the purchasing power of our customers and, consequently, our business. Such events could also create uncertain regulatory environments, which, in turn, could impact our compliance with license obligations and other regulatory approvals. The nature of much of the legislation in emerging markets, the lack of consensus about the scope, content and pace of economic and political reform and the rapid evolution of the legal and regulatory systems in emerging markets place the enforceability and, possibly, the constitutionality of laws and regulations in doubt and result in ambiguities, inconsistencies and anomalies. The legislation often contemplates implementing regulations that have difficulty expandingnot yet been promulgated, leaving substantial gaps in the regulatory infrastructure. Any of these factors could affect our customer baseability to enforce our rights under our licenses or retaining existing customers.” our contracts, or to defend our company against claims by other parties. See —ForRegulatory, Compliance and Legal RisksThe telecommunications industry is a highly regulated industry and we are subject to an extensive variety of laws and operate in uncertain judicial and regulatory environments, which may result in unanticipated outcomes that could harm our business for a more informationdetailed discussion on our growth strategy, see regulatory environment.
Many of the emerging markets in which we operate are susceptible to significant social unrest or military conflicts. Our ability to provide service in Ukraine following the onset of the conflict with Russia has been impacted due to power outages and damage to our infrastructure. Similarly, our subsidiary in Pakistan has also been ordered to shut down parts of its mobile network and services from time to time due to the security or political situation in the country (including a three-day blanket data closure), while our operations and services in Kazakhstan were affected during the riots in January 2022. To a lesser degree, we have also been impacted in Bangladesh and Pakistan by severe flooding in the region throughout the second half of 2022. Local authorities may order our subsidiaries to temporarily shut down part or all of our networks due to actions relating to military conflicts or nationwide strikes. See —Item 4 — InformationThe ongoing conflict between Russia and Ukraine is having, and will continue to have, an impact on our business, financial condition, results of operations, cash flows and prospects outside of our Russian Operations for a detailed discussion on the Companyimpact that the ongoing conflict between Russia and Ukraine has had and could have on our business.
Furthermore, governments or other factions, including those asserting authority over specific territories in areas of conflict, could make inappropriate use of our networks, attempt to compel us to operate our network in conflict zones or disputed territories and/or force us to broadcast propaganda or illegal instructions to our customers or others (and threaten consequences for failure to do so). Forced shutdowns or broadcasts, inappropriate use of our network or being compelled to operate our network in conflict zones could materially harm our business, financial condition, results of operations, cash flows or prospects.
The spread of violence, or its intensification, could have significant political consequences, including the imposition of a state of emergency, which could materially adversely affect the investment environment in the countries in which we operate. Social instability in the countries in which we operate, coupled with difficult economic conditions, could lead to increased support for centralized authority, a rise in nationalism and potential nationalizations or expropriations by governments. These sentiments and adverse economic conditions could lead to restrictions on foreign ownership of companies in the telecommunications industry or nationalization, expropriation or other seizure of certain assets or businesses. In most of the countries in which we operate, there is relatively little experience in enforcing legislation enacted to protect private property against nationalization or expropriation. As a result, we may not be able to obtain proper redress in the courts, and we may not receive adequate compensation if in the future the governments decide to nationalize or expropriate some or all of our assets. In addition, ethnic, religious, historical and other divisions have, on occasion, given rise to tensions and, in certain cases, military



conflict. Our key infrastructure and assets located within Ukraine may be seized or subject to appropriation should Russian forces obtain control of the regions within Ukraine where those assets are situated and therefore have an adverse effect on our ability to operate in Ukraine. Furthermore, as part of the measures that Ukraine adopted in response to the ongoing conflict with Russia, amendments to various nationalization laws (the “Nationalization Laws”) in Ukraine have been published and as of June 30, 2023 several are awaiting signature by the President of Ukraine (“Nationalization Law Amendments”). The Nationalization Law Amendments extends the definition of “residents” whose property in Ukraine (owned directly or indirectly) can be seized under the Nationalization Law to include property owned by the Russian state, Russian citizens, other nationals with a very close relationship to Russia, residing or having a main place of business in Russia, or legal entities operating in Ukraine whose founder or ultimate beneficial owner is the Russian state or are controlled or managed by any of the individuals identified above. For example, in May 2023, President Zelensky signed an initial package of restrictive measures on 41 entities, including against the Russian stake in Zaporizhstal, one of Ukraine’s largest metallurgical companies, as part of Nationalization Law efforts. In April 2023, the Ukrainian Parliament voted for similar measures to allow for the nationalization of Alfa Bank, one of Ukraine’s largest commercial banks with several sanctioned Russian shareholders, including Mikhail Fridman and Petr Aven who are some of our ultimate beneficial owners due to their ownership in LetterOne. See Market Risks — The ongoing conflict between Russia and Ukraine is having, and will continue to have, an impact on our business, financial condition, results of operations, cash flows and prospects outside of our Russian Operations.

Furthermore, in addition to the nationalization measures, in November 2022, the Ukrainian government invoked martial law which allows the government to take control of stakes in strategic companies in Ukraine in order to meet the needs of the defense sector. The Security Council Secretary indicated that at the end of the application of martial law the assets can be returned or their owners appropriately compensated. It is possible that the Ukrainian authorities may propose or implement further measures targeting companies that are engaged in business in Russia or which have Russian shareholders and any such measures or similar measures, if applied in relation to our Ukrainian subsidiary, could lead to the involuntary deconsolidation of our Ukrainian subsidiary, a loss in our assets and/or significant disruption to our operations, which would have a material adverse impact on our business, financial condition, results of operations, cash flows and prospects.
Our revenue is oftenperformance can be unpredictable andby nature, as a large majority of our revenue sources are short-term in nature.customers have not entered into long-term fixed contracts with us.
    Our primary source of revenue comes from prepaid mobile customers, whom we dowho are not requirerequired to enter into long-term contracts. Therefore,fixed contracts, and we cannot be certain that these customers will continue to use our services inand at the future.usage levels we expect. Revenue from postpaid mobile customers represents a small percentage of our total operating revenue and the contracts that are required to be signed by such customers can be canceledcancel our postpaid contracts with limited advance notice and without significant penalty. BecauseFor example, as of December 31, 2022, approximately 97.2% and 82.0% of our customers in Pakistan and Ukraine respectively were on prepaid plans. Furthermore, as we incur costs based on our expectations of future revenue, the sudden loss of a large number of customers or a failure to accurately predict revenue in a given market could harm our business, financial condition, results of operations, cash flows or prospects.
In addition, unpredictable revenue performance could require us to change our guidance. For example, following the outbreak of COVID-19 in February 2020 and the resulting lockdown restrictions imposed by governments across all of our countries of operations, our revenue projections were frustratedfor the first quarter of 2020 did not reflect actual revenue, and we had to change our fiscal year 2020 guidance as material disruptiona result.This was partly due to our retail operations resulted in store closures, impactingwhich had an impact on our gross connections and airtime sales. Restrictionssales and restrictions on travel, resulted inwhich caused a significant decline in roaming revenuesrevenue and the loss of migrant worker customers from our subscriber base, particularly in Russia.base. The impact of suchthis was only partially offset by increases in fixed line revenue, as lockdownslockdown restrictions encouraged home working and schooling. For more information on the impact of the COVID-19 pandemic on our operations, see —The international economic environment, inflationary pressures, geopolitical developments and unexpected global events could cause our business to decline.
For a description of the key trends and developments with respect to our business, including further discussion of the impact of the conflict between Russia and Ukraine and the COVID-19 pandemic on our operations and financial performance, see Item 5 — 5—Operating and Financial Review and Prospects — Key Developments During 2020Prospects—Factors Affecting Comparability and Results of Operations..

We operate in highly competitive markets, which we expect only to become more competitive, and as a result may have difficulty expanding our customer base or retaining existing customers.
The markets in which we operate are highly competitive in nature, and we expect that competition will continue to increase. Competition may be intensified by further consolidation of or strategic alliances amongst our competitors, as well as new entrants in our markets. Our strategy is aimed at mitigating against competitive risks by focusing on not only the growth in the number of connections, but also increasing the engagement of and ways of interacting with customers, therefore increasing the revenue generation potential of each of customers. Our digital services portfolios contribute to the execution of this strategy



of higher engagement, contribute to revenue diversification, and help us serve a wider customer base than our connectivity customers.Furthermore, we seek to expand our business-to-business and, separately, digital services, which allow for various revenue generation opportunities beyond traditional connectivity revenues.

Our financial performance has been and will continue to be significantly determinedimpacted by our success in adding, retaining and engaging our customers. As penetration rates increase in the markets in which we operate, we may have difficulty expandingIf our customer base. If customers do not find our connectivity and internet services not to be valuable, reliable or trustworthy, or otherwise believe competitors in our markets can offer better services, we may have difficulty retaining customers. In addition, as new players enter our markets or existing competitors combine operations, maintaining our market positions will become even more difficult. For more information on the competition in our markets,and engaging customers, see Item 4.B — 4.B—Business Overview.

Each of the items discussed immediately below regarding increased competitionthe competitive landscape in which we operate could materially harm our business, financial condition, results of operations, cash flows or prospects:
we cannot assure you thatSociety- or industry-wide impacts creating fundamental changes to customer behavior or customers’ purchasing power, and potential regulatory or competitive practices encouraging price-based competition or price caps may harm our revenue will grow in the future, as competition puts pressure on prices;growth potential;
with the increasing pace of technological developments, including new digital technologies and regulatory changes impacting our industry, we cannot predict with certainty future business drivers with certainty and we cannot assure you that we will adapt to these changes at a competitive pace;pace, see —We may be unable to keep pace with technological changes and evolving industry standards, which could harm our competitive position and, in turn, materially harm our business;
we may be forced to utilize more aggressive marketing schemes to retain existing customers and attract new ones that may include lower tariffs, handset subsidies or increased dealer commissions;
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in more mature or saturated markets, there are limits on the extent to which we can continue to grow our customer base, and the continued growth of our business and results of operations will depend, in part, on our ability to extract greater revenue from our existing customers, including through the expansion of data services and the introduction of next generation technologies, which may prove difficult to accomplish;accomplish, see —We may be unable to keep pace with technological changes and evolving industry standards, which could harm our competitive position and, in turn, materially harm our business;
we may be unable to deliver better customer experience relative to our competitors or our competitors may reach customers more effectively through better use of digital and physical distribution channels, which may negatively impact our revenue and market share;
as we expand the scope of our services, such as new networks, fixed-line residential and commercial broadband, Mobile Financial Services ("MFS") and Digital Financial Services ("DFS"(“DFS”) offerings,offering which encompasses a variety of financial services including mobile financial services (“MFS”), streaming content and other services, we may encounter a greater number of competitors that provide similar services;
the liberalization of the regulations in certain markets in which we operate could greatly increase competition;
competitors may operate more cost-effectively or have other competitive advantages such as greater financial resources, market presence and network coverage, stronger brand name recognition, higher customer loyalty and goodwill, and more control over domestic transmission lines;
competitors, particularly current and former state-controlled telecommunications service providers, may receive preferential treatment from the regulatory authorities and benefit from the resources of their shareholders;
current or future relationships among our competitors and third parties may restrict our access to critical systems and resources;
new competitors or alliances among competitors could rapidly acquire significant market share, and we may not be able to form similar relationships to capitalize on such opportunities;
reduced demand for our core services of voice and, messaging and commoditization of data andcoupled with the development of services by application developers (commonly referred to as OTT players) could significantly impact our future profitability;
competition from OTT players offering similar functionality to us may increase, including digital providers offering VOIPVoIP calling, internet messaging and other digital services which compete with our telecommunications services; further
our competitors may partner with such OTT players to provide integrated customer experiences, or may choose to develop their own OTT services, including in bundles, which may increase the customer appeal of their offers and consequently the competition we may be unable to implement offers, products and technology to compete with the offerings of our telecommunications competitors or to support our commercial partnerships; andare facing;



our existing service offerings could become disadvantaged as compared to those offered by competitors who can offer bundled combinations of fixed-line, broadband, public Wi-Fi, TV and mobile.mobile;
We may be unable to execute our current growth strategy due to, among other factors, various barriers to 4G smartphone adoption in our markets and may incur capital expenditure intensity above forecasted levels to capture available growth opportunities.
     4G-based growth in mobile connectivity and digital services is the cornerstone of our growth strategy as the demand for mobile data increases in our markets. This pursuit of growth in mobile connectivity and digital services has led to higher capital expenditures in some of our markets in 2022, including as a result of investments into our network infrastructure as well as spectrum acquisition and renewals. Our capex intensity was 22.1% as 4G network roll outs continued in 2022 and, while we aspire to keep our capex intensity between 18 to 20% in 2023, we may need to invest more heavily than anticipated to capture the growth opportunities available in some of our markets.


Since 2021, our operating companies have been executing our “digital operator 1440” model pursuant to which we aim to enrich our connectivity offering with proprietary digital applications and services. With this model, we aspire to grow not only the market share of our operators, but also the relevance and the wallet share of our businesses and industry by delivering value via, for example, mobile entertainment, mobile health, mobile education, and mobile financial services. However, barriers to 4G smartphone adoption in some of our markets, including heavy taxation of smartphones, price-based competition adopted by some of our competitors, import restrictions, potential introduction of excessive quality-of-service requirements, potential limitations on provision of digital services by connectivity providers, as well as regulatory expectations around the premature adoption of 5G in some of our markets together with highly regulated and often times bureaucratic and slow moving licensing and regulatory regimes potentially out of step with market requirements, are among the risks we face in the execution of this strategy. For more information on the competition we face in our markets, see
—We operate in highly competitive markets, which we expect only to become more competitive, and as a result may have difficulty expanding our customer base or retaining existing customers. For more information on our growth strategy, see Item 4—Information on the Company.
We may be unable to keep pace with technological changes and evolving industry standards, which could harm our competitive position and, in turn, materially harm our business.
The telecommunications industry is characterized by rapidly evolving technology, industry standards and service demands, which may vary by country or geographic region. Accordingly, our future success will depend on our ability to effectively anticipate and adapt to the changing technological landscape and the regulationresulting regulations.
We continue to focus on deploying 4G/LTE which we believe carries significant growth potential in the emerging market economies that we serve, especially when coupled with other measures that can reduce the mobile internet usage gap among populations already within mobile data coveragesuch as affordability, increased smartphone penetration and relevant content. We invest in expanding the coverage of standards utilizing these4G networks and improving the quality of the mobile voice and data experience, including through partnerships where relevant. We also upgrade our network for efficient delivery of our services and for 5G-ready technologies. ItHowever, it is possible that the technologies or equipment we utilizeuse today will become obsolete or subject to competition from new generation technologies in the future for which we may be unable to deploy, or obtain the appropriate license, in a timely manner or at all. We may not be able to meet all of these challenges in a timely and cost-effective manner.
    For example, with respect to our mobile services, while we continue deploying mobile networks such as 4G/LTE,Also, in some of our markets, 5G is on the industry is already well advanced in planning for the future deployment of 5G, which is expected to drive continued demand for data in the future.regulatory agenda. If our licenses and spectrum are not appropriate or sufficient to address changing technology, we may require additional or supplemental licenses and spectrum to implement 5G technology or to upgrade our existing 2G, 3G and 4G/LTE networks to remain competitive, and we may be unable to acquire such licenses and spectrum on reasonable terms or at all. We may need to incur significant capital expenditures to acquire licenses, spectrum or infrastructure to offer new services to our customers or improve our current services.  In particular, the introduction of 5G services into our markets may draw additional entrants and require infrastructure capital expenditures for providers seeking to gain or maintain a competitive advantage.  As new technologies are developed or upgraded, such as advanced 5G systems and next generation technologies, our equipment may need to be replaced or upgraded or we may need to rebuild our mobile network, in whole or in
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part. Technological change is also impacting the capabilities of the equipment our customers use, such as mobile handsets, and potential changes in this area may impact demand for our services in the future. Implementing new technologies requires substantial investment. However,investment and there can be no guarantee that we will generate our expected return on any such investments. We may be unable to develop or maintain additional revenue market share in markets where the potential for additional growth of our customer base is limited and we may incur significant capital expenditures as our customers demand new services, technologies and increased access, for example our inability to obtain 5G spectrum in Kazakhstan during 2022.

    If we experience substantial problems keeping pace withare not able to effectively anticipate or adapt to these technological changes in the telecommunications market or to otherwise compete in a timely and evolving industry standards, it may impair our success with the provision of related services, increase our costs or delay or decrease revenue and profits and therefore hinder recovery of any significant capital investments in such services, as well as our growth.

The international economic environmentcost-effective manner, we could cause our business to decline.
Our operations are subject to macro-economic and political risks that are outside of our control. The current macro-economic environment is volatile, and recent levels of instability in global markets has contributed to the challenging global economic environment in which we operate. As future developments are dependent upon a number of political and economic factors, we cannot accurately predict how long challenging conditions will exist or the extent to which the markets in which we operate may deteriorate. Unfavorable economic conditions may impact a significant number of our current and potential customers’ spending patterns, in terms of both the products they subscribe for and usage levels. As a result, it may be more difficult for uslose customers, fail to attract new customers, more likely that customers will downgradeexperience lower ARPU or disconnect their servicesincur substantial or unanticipated costs and more difficult for usinvestments in order to maintain ARPUs at existing levels. A difficult international economic environment and any future downturns in the economies of markets in which we operate or may operate in the future, or such downturns in the international economic environment in general could also increase our costs (for example, by precipitating higher levels of taxation), prevent us from executing our strategies, hurt our liquidity, or impair our ability to take advantage of future opportunities, to respond to competitive pressures, to refinance existing indebtedness or to meet unexpected financial requirements,customer base, all of which could harmmaterially affect our business, financial condition, results of operations, cash flows or prospects.
Our financial performance may be affected by ongoing issues in the European Union relating to risks of deflation, sovereign debt levels, the suitability and stability of the euro, including the withdrawal of the United Kingdom from the European Union. Our financial performance may be affected by ongoing issues in the European Union relating to risks of deflation, sovereign debt levels, the suitability and stability of the euro, including the withdrawal of the United Kingdom from the European Union following the expiry of the transition period on December 31, 2020.


        As a result of the coronavirus or
The changes in regulatory requirements in banking and other similar outbreaks or adverse public health developments, our operations, and those of our customers and suppliers, may experience delays or disruptions, such as difficulty obtaining components and temporary suspension of operations. In addition, our financial condition and results of operations could be adversely affected to the extent that coronavirus or any other epidemic or outbreak harms the economies in which we operate. Any of the foregoing could materially and adversely affect our business, financial condition, results of operations, share price and cost of capital.

Our financial performance has also been affected since the COVID-19 outbreak and the restrictions imposed by governments across our countries of operation. Following the introduction of lockdown measures, we saw a significant impact on roaming revenues which largely disappeared in the second quarter of 2020, while the travel restrictions further saw a market reduction in the migrant workforce which is traditionally a source of a large subscriber base in Russia. Network traffic patterns were also impacted as people worked from home, and this required some adjustments to our network deployment plans. As a result of the continued outbreak of COVID-19 and restrictions imposedsystems in our countries of operation, and currency control requirements in certain countries restrict our activities, including in relation to the ongoing conflict between Russia and Ukraine.
The banking and other financial systems in our countries of operation are underdeveloped and/or other similar outbreaksunder-regulated, and laws relating to banks and bank accounts are subject to varying interpretations and inconsistent application. Uncertain banking laws may also limit our ability to attract future investment in these countries. Such banking risk cannot be completely eliminated by diversified borrowing and conducting credit analyses. In addition, underdeveloped banking and financial systems are more susceptible to a banking crisis, which would affect the capacity for financial institutions to lend or adverse public health developments,fulfill their existing obligations, or lead to the bankruptcy or insolvency of the banks from which we receive, or with which we hold, our operations,funds, and thosecould result in the loss of our customers and suppliers, may experience delaysdeposits, the inability to borrow or disruptions, such as difficulty obtaining components and temporary suspension of operations, and our financial condition and results of operations could be adversely affected.

    International economic sanctions and export controls may also adverselyrefinance existing borrowings or otherwise negatively affect our ability to operate. In anticipation of the United Kingdom leaving the European Union, the United Kingdom created a new sanctions enforcement agency, the Office of Financial Sanctions Implementation (“OFSI”). In October 2019, OFSI announced a fine against a telecommunications carrier for violations of U.K. sanctions. Also,complete banking transactions in the U.S., Congress enacted the Export Controls Act of 2018 (“ECA”) which aims to enhance protection of U.S. technology resources by imposing greater restrictions on the transfer to non-U.S. individuals and companies, particularly through exports to China, of certain key foundational and emerging technologies and cyber-security considered critical to U.S. national security. In recent months, the Department of Commerce has also broadened the scope of U.S. export controls measures to protect a wider range of national security interests, including telecommunications technology, against perceived challenges presented by China.these countries.

In Russia, the impact of economic sanctions and the significant devaluation of the Russian ruble have negatively impacted the Russian economy and economic outlook, and may also negatively impact our ability to raise external financing. Our operations may also be adversely affected by potential future sanctions by the United States targeting Russia, fueled by
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broader foreign policy considerations. Throughout 2020, the United States launched stronger sanctions against Russia designed to address increased tensions in foreign conflicts (e.g., in Syria and Venezuela), proliferation of chemical and biological weapons, tensions related to alleged election interference and Russia’s impact on European energy security. The United States included sanctions from the Protecting Europe’s Energy Security Act of 2019 in the 2020 National Defense Authorization Act (“NDAA”), which threatens asset freezes against companies involved in building the Russian natural gas pipelines to Europe: North Stream 2 and TurkStream. In addition, the U.S. Congress has considered passing new laws that would impose sanctions on a range of Russian personscentral banks and entities, including banks, energy companies, defense companies and entitiesgovernments in the intelligence sector, state-owned enterprises, Russian energy projectsmarkets in our countries of operation may also restrict or prevent international transfers, or impose foreign exchange controls or other currency restrictions, which could prevent us from making payments, including paying dividends and sovereign debt, oligarchs, and senior government officials. We could be materially adversely impacted by the imposition of further sanctions. Further confrontation in Ukraine and any escalation of tensions between Russia and the United States and/or the European Union related to the imposition of further sanctions, or continued uncertainty regarding the scope thereof, couldthird party suppliers. Furthermore, banks have a prolonged adverse impactlimitations on the Russian economy. These impactsamounts of loans that they can provide to single borrowers, which could be more severe than those experienced to date. In particular, should eitherlimit the United States or the European Union expand their respective sanctions to include our suppliers or other counterparties, such an expansion could resultavailability of local currency financing and refinancing of existing borrowings in substantial legal and other compliance costs and risks on our business operations and could have a material adverse impact on our business, financial condition, results of operations or prospects. If further restrictions are levied on Russian banks, our existing and future Russian ruble loans could be blocked both in relation to our ability to draw them and our ability to service them and may require a change in our repayment terms. The sanctions imposed by the United States and the European Union in connection with the Ukraine crisis so far have had an adverse effect on the Russian economy. Tensions between Russia, the European Union and the United States have further increased recently, and therethese countries. There can be no assurance that we will be able to obtain approvals under the governments of the European Union and United Statesforegoing restrictions or other countries will not impose further sanctions on Russia. For more on sanctions affecting Russia and how they may affect our operations, see Geopolitical Risks - “Our operations may be adversely affected by ongoing developments in Russia and Ukraine” and Exhibit 99.2 - Regulation of Telecommunications - Sanctions Regimes.
Deterioration of macro-economic conditions in the countries in which we operate may also have certain accounting ramifications. A significant difference between the actual performance of our operating companies and the forecasted projections for revenue, Adjusted EBITDA or CAPEX could require us to write down the value of the goodwill, particularly in Russia and Algeria which have significant goodwill balances. In addition, the possible consequences of a financial and economic crisis related to, in particular, customer behavior, the reactions of our competitors in terms of offers and pricing or their responses to new entrants, regulatory adjustments in relation to reductions in consumer prices and our ability to adjust costs and investments in keeping with possible changes in revenue, may also adversely affect our forecasts and lead to a write-down of tangible and intangible assets, including goodwill. Also, significant adverse developments in our share price, and the resulting decrease in our market capitalization may also adversely impact our accounting presentation and lead to a write-down to our goodwill balances.
A write-down recorded for tangible and intangible assets resulting in a lowering of their book values could impact certain covenants and provisions under our debt agreements,limitations, which could result in a deterioration ofharm our business, financial condition, cash flows, results of operations or cash flows.
For further information on the impairment of tangible and intangible assets and recoverable amounts (particularly key assumptions and sensitivities), see Note 10 - Impairment of Assets to our Audited Consolidated Financial Statements. For a discussion of the risks associated with the markets where we operate, see Geopolitical Risks - “Investors in emerging markets, where our operations are located, are subject to greater risks than investors in more developed markets, including significant political, legal and economic risks as well as risks related to fluctuations in the global economy.
prospects.

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Liquidity and Capital Risks

SubstantialOur substantial amounts of indebtedness and debt service obligations could materially decrease our cash flow, which could adversely affect our business and financial condition and prevent us from raising additional capital..

We have substantial amounts of indebtedness and debt service obligations. As of December 31, 2020,2022, excluding debt at the VimpelCom level classified as held for sale, the outstanding principal amount of our external debt for bonds, bank loans, and other borrowings amounted to approximately US$7.7 billion.6.7 billion. In addition to these borrowings, we also have lease liabilities amounting to US$1.9 billion.806 million, excluding debt at VimpelCom level classified as held for sale. For more information regarding our outstanding indebtedness and debt agreements, see Item 5 — 5—Operating and Financial Review and Prospects — Prospects—Liquidity and Capital Resources — Resources—Indebtedness.
AgreementsSome of the agreements under which we borrow funds contain obligations, which include covenants or provisions that impose on us certain operating and financial restrictions. Some of these covenants relate to our financial performance or financial condition,restrictions on us, including balance sheet solvency, such asand levels or ratios of earnings, debt, equity and assets and may prevent us or our subsidiaries from incurring additional debt. Devaluations of the currencies of our key markets would make it more difficult to comply with certain of these ratios, for example, since our earnings are in local currency, while the majority of our debt is denominated in U.S. dollars. In addition, capital controls and other restrictions, including limitations on payment of dividends or international funds transfers, along with punitive taxes and penalties targeted at foreign entities may also impact our liquidity or ability to comply with certain of the above mentioned ratios. Involuntary deconsolidation of our Ukrainian operations or any of our other material operations would make it more difficult or impossible to comply with certain of these ratios. See —Market Risks—Investing in emerging markets, where our operations are located, is subject to greater risks than investing in more developed markets, including significant political, legal and economic risks for a further discussion of the risk of deconsolidation. Failure to comply with these covenants or provisions may result in a default, which could increase the cost of securing additional capital, lead to accelerated repayment of our indebtedness or result in the loss of any assets that secure the defaulted indebtedness or to which our creditors otherwise have recourse. Such a default or
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acceleration of the obligations under one or more of these agreements (including as a result of cross-default or cross-acceleration) could have a material adverse effect on our business, financial condition, results of operations or prospects, and in particular on our liquidity and our shareholders’ equity. In addition, covenants in certain of our debt agreements could restrict our liquidity and our ability to expand or finance our future operations. For a discussion of agreements under which we borrow funds, see Note 15 — 16—Investments, Debt and Derivatives to our Audited Consolidated Financial Statements.

Aside from the risk of default, given our substantial amounts of indebtedness and the limits imposed by our debt obligations, our business could suffer significant negative consequences such as the need to dedicate a substantial portion of our cash flows from operations to the repayment of our debt, thereby reducing funds available for paying dividends, working capital, capital expenditures, acquisitions, joint ventures and other purposes necessary for us to maintain our competitive position, flexibility and resiliency in the face of general adverse economic or industry conditions.
Following the onset of the conflict between Russia and Ukraine, our ability to generate cash to service our indebtedness has been materially impaired, due to increased volatility of the Ukrainian hryvnia, volatility of the Russian ruble and tightened currency controls within Russia and Ukraine, currently restricting cash upstreaming from these countries. In addition, the conflict between Russia and Ukraine and the developments since with respect to sanctions have limited our access to the debt capital markets in which we have traditionally refinanced maturing debt and has impacted our ability to refinance our indebtedness. As a result of the sanctions and regulations, cash payments of both interest and principal amounts that we have either already made or will make under our various RUB and US$ notes through the international clearing systems do not reach the beneficial owners of the notes that are held directly or indirectly by the Russian NSD. Furthermore, the international clearing systems have also stopped payments in Russian ruble which prevents the repayment of our Russian ruble denominated notes in Russian ruble, as a result of which we anticipate the settlement of the coupon and principal of Russian ruble denominated notes will be in US Dollars. We believe that a significant proportion of NSD noteholders are among the holders of our bonds generally, including the bonds that were scheduled to mature in February 2023 and April 2023 (the “2023 Notes”). On November 24, 2022, we launched a scheme of arrangement (the “Scheme”) to service our indebtedness as it related to the 2023 Notes, proposing an eight-month extension to the 2023 Notes as well as certain other amendments to the terms of the 2023 Notes and related trust deeds. While the extension received under the Scheme provides us with additional time to pursue a number of strategic transactions, including the sale of the Russian Operations, it is possible that we could still be required to make material payments in respect of the same amounts of interest and principal due on the 2023 Notes, as well as notes due in 2024 and 2025, held through Russian depositories and thus impact our liquidity. For more information please refer to section Key Developments after the year ended December 31, 2022.
As of June 30, 2023, we had approximately US$2.5 billion of cash, of which US$2.0 billion is held at the Group-level and our multi-currency revolving credit facility originally entered into in March 2021 (the “RCF”) is fully drawn.Despite our current liquidity levels, there can be no assurance that our existing cash balances and revolving credit lines will be sufficient over the medium term to service our existing indebtedness, including to address our bond maturities. See —Operational Risks—
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As a holding company with a number of operating subsidiaries, we depend on the performance of our subsidiaries and their ability to pay dividends or make other transfers to VEON Ltd., as well as the ability to make certain intercompany payments and transfers. For a discussion of our current liquidity profile in the wake of the ongoing conflict between Russia and Ukraine, see Item 5—Operating and Financial Review and Prospects—Liquidity and Capital Resources.

We may not be able to raise additional capital, or we may only be able to raise additional capital at significantly increased costs.

We may need to raise additional capital in the future, including through debt financing. If we incur additional indebtedness, the risks that we now face related to our indebtedness and debt service obligations could increase. Specifically, we may not be able to generate enoughSee—Our substantial amounts of indebtedness and debt service obligations could materially decrease our cash to pay the principal, interestflow, which could adversely affect our business and other amounts due under our indebtedness or we may not be able to borrow money within local or international markets on acceptable terms, or at all. We may also be impacted by conditions or local legal requirements in local or international markets that make it difficult to raise capital, refinance existing debt or to service existing indebtedness. As more of our debt is denominated in local currencies, it may become more difficult to support one jurisdiction with reserves from another jurisdiction.financial condition above.
Our ability to raise additional capital, and the cost of raising additional capital, may also beis affected by any downgradethe withdrawal of our credit rating by ratings which may happen for reasons outsideagencies due to our controlexposure to Russia, and could materially harm our business, financial condition, results of operations and prospects. In April 2022, following the onset of the conflict between Russia and Ukraine, S&P affirmed VEON’s credit rating at “CCC+” and subsequently withdrew its rating. In July 2022, Fitch affirmed VEON’s credit rating at “B+” and subsequently withdrew its rating. Following these withdrawals, the terms of any additional capital raised in the near future will likely be on terms less favorable than our existing financing arrangements, both in terms of interest rate and financial covenants. Furthermore, if the Group is able to obtain credit ratings again, it is not expected to be as favorable as our historical credit ratings. As a result, our costs of borrowing will likely be higher in the future.
In addition, economic sanctions which may bethat have been imposed in the future by the United States, the United Nations, the European Union, or other countries or organizations, including in connection with developments inthe conflict between Russia and Ukraine mayhave also negatively affectaffected our existing financing arrangements and our ability to service it andmay affect our ability to secure future external financing particularly ifdue to an unwillingness of banks, and other debt investors to transact with, provide loans or purchase bonds of entities with significant exposure to Russia and/or significant indirect share ownership by Russian entities or individuals. For example, the sanctions are broadened. For more information onintroduced have already lead certain vendors and banking partners to reassess and in some instances to significantly scale back their services to us. See—Market Risks—We have suffered reputational harm as a result of the sanctions imposed againstongoing conflict between Russia and Ukraine see and the sanctions imposed.Exhibit 99.2 — Regulation of Telecommunications — Sanctions Regimes. Furthermore, the announced restrictions on use of and future elimination of the LIBOR benchmark, expected from June 2023 for U.S. dollar LIBOR and December 2021 for other currencies, or any other benchmark, changes in the manner of administration of any benchmark, or actions by regulators or law enforcement agencies could result in changes to the manner in which EURIBOR or LIBOR is determined, which could require an adjustment to the terms and conditions, or result in other consequences, in respect of any of our current or future debt linked to such benchmark.

If we are unable to raise additional capital in the market in which we want to raise it, or at all, or if the cost of raising additional capital significantly increases, as is the case when central banks raise benchmark interest rates, we may be unable to make necessary or desired capital expenditures, take advantage of investment opportunities, refinance existing indebtedness or meet unexpected financial requirements, and our growth strategy and liquidity may be negatively affected. This could cause us to be unable to repay indebtedness as it comes due, to delay or abandon anticipated expenditures and investments or otherwise limit operations, whichoperations. See—Market Risks—We are exposed to foreign currency exchange loss, fluctuation and translation risks, including as a result of the ongoing conflict between Russia and Ukraine and—Market Risks—The international economic environment, inflationary pressures, geopolitical developments and unexpected global events could materially harmcause our business to decline.
We are exposed to risks associated with changes in interest rates, including the current rising interest rate environment due to our indebtedness.
We hold bonds that are based on floating rates, such as KIBOR, the NBU key rate, the Pakistan Treasury Rate and other base rates. Rising interest rates due to governmental monetary policies, domestic and international economic and political conditions and other factors beyond our control may escalate the interest amounts due on these bonds and may have a substantial negative impact on our financial condition,conditions and results of operations or prospects.operations. As of December 31, 2022, we had the following principal amounts outstanding for floating rate interest-bearing loans and bonds US$1,843 million. For more information on our indebtedness, see Item 5—Operating and Financial Review and Prospects—Liquidity and Capital Resources—Indebtedness.

A change in control of VEON Ltd. could harm our financial condition and business.require us to prepay certain indebtedness.

Our financing agreements across the VEON group generally have “change of control” provisions that may require us to make a prepayment if a person or group of persons (with limited exclusions) directly or indirectly acquire beneficial or legal ownership of or control over more than 50.0% of our share capital or the ability to appoint a majority of directors to our board. If such a change of control provision is triggered, and we fail to agree necessary amendments to our bond orany given loan documentation, and then failthe prepayment provision will be triggered under such loan. Failure to make any such required prepayment it could trigger cross-default or cross-acceleration provisions of our other financing agreements, which could lead to our obligations being
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declared immediately due and payable. A change of control could also impact other contracts and relationships with third parties and may require a renegotiation or reorganization of certain contracts or undertakings.
Operational Risks
As a holding company with a number of operating subsidiaries, we depend on the performance of our subsidiaries and their ability to pay dividends or make other transfers to VEON Ltd., as well as the ability to make certain intercompany payments and transfers.
VEON Ltd. is a holding company and does not conduct any revenue-generating business operations of its own. Its principal assets are the direct and indirect equity interests it owns in its operating subsidiaries and as a result, VEON Ltd. depends on cash dividends, distributions, management fees, loans or other transfers received from its subsidiaries to make dividend payments to its shareholders, including holders of ADSs and ordinary shares, and service interest and principal payments in respect of the indebtedness incurred at its intermediate holding companies, and to meet other obligations. The ability of its subsidiaries to pay dividends and make other transfers to VEON Ltd. is not guaranteed, as it depends on the success of their businesses and may be restricted by applicable corporate, tax and other laws and regulations. Such restrictions include restrictions on dividends, limitations on repatriation of cash and earnings and on the making of loans and repayment of debts, monetary transfer restrictions, covenants in our financing agreements, and foreign currency exchange controls and related restrictions in certain agreements or certain jurisdictions in which VEON Ltd.’s subsidiaries operate or both.
Similarly, at times our local operating subsidiaries depend on support received from us through cash generated in other jurisdictions or through debt incurred at the Group-level to make capital expenditures, service debt or to meet other obligations. The ability of an operating subsidiary to receive from, or make a transfer to, another Group entity can be limited by cash restrictions imposed by governments or restrictions in private contracts. The inability to make payments and/or transfer funds within the Group could limit or prohibit the payment of cash dividends, distributions, the repayment of indebtedness or payment of debt servicing obligations and thus could result in a default under any such instruments.
The ongoing conflict between Russia and Ukraine has impaired our ability to make cash transfers into and out of Ukraine. In Ukraine, capital controls were introduced by the National Bank of Ukraine on February 24, 2022 in connection with the declaration of martial law which prohibit our Ukrainian subsidiary from making any interest or dividend payments to us and transferring foreign currency to entities outside of Ukraine and are expected to last for the duration of the application of martial law. Currently, it is not possible to predict how long the martial law in Ukraine will last. As a result of the above, we do not expect to receive interest or dividend payments from our Ukrainian operations in the foreseeable future.
Furthermore, VEON Ltd.’s ability to withdraw funds and dividends from our subsidiaries and operating companies may depend on the consent of our strategic partners, where applicable.
For more information on the legal and regulatory risks associated with our markets and restrictions on dividend payments, see—Regulatory, Compliance and Legal Risks—The telecommunications industry is a highly regulated industry and we are subject to an extensive variety of laws and operate in uncertain judicial and regulatory environments, which may result in unanticipated outcomes that could harm our business and—Market Risks—The changes in regulatory requirements in banking and other financial systems in our countries of operation, and currency control requirements in certain countries restrict our activities, including in relation to the ongoing conflict between Russia and Ukraine, respectively.
We are exposed to cyber-attacks and other cybersecurity threats, both to our own operations or those of our third party providers, that may lead to compromised or inaccessible telecommunications, digital and financial services and/or leaks or unauthorized processing of confidential information, and perceptions of such threats may cause customers to lose confidence in our services.
Due to the nature of the services we offer across our geographical footprint and those we receive from third parties, we are exposed to cybersecurity threats that could negatively impact our business activities through service degradation, alteration or disruption, including a risk of unauthorized access to our systems or those of third parties from which we receive services, networks and data by private or state-sponsored third parties through exploiting unidentified existing or new weaknesses or flaws in our or a third parties’ network or IT systems or disruption by computer malware or other technical or operational issues. Cybersecurity threats could also lead to the compromise of our physical assets dedicated to processing or storing customer, employee, financial data and strategic business information, which has in the past and could in the future result in exposing this information to possible leakage, unauthorized dissemination and loss of confidentiality.
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As each of our operating subsidiaries is responsible for managing their own cybersecurity risks and putting in place all operational preventive, detective and response capabilities, our operations and business continuity is dependent on how well these subsidiaries collectively protect and maintain our network equipment, information technology (“IT”) systems and other assets. Although we devote significant resources to ISO certification, best practices sharing, cyber security tools sharing, cross-border cooperation and continued improvement of our IT and security systems, we are and will continue to remain vulnerable to cyber-attacks and other cybersecurity threats that could lead to compromised or inaccessible telecommunications, digital and financial services and/or leaks or unauthorized processing of confidential information, including customer information. Our systems can be potentially vulnerable to harmful viruses and the spread of malicious software that could compromise the confidentiality, integrity or availability of technology assets. In addition, unauthorized users or hackers may potentially access and process the customer and business information we hold, or authorized users may improperly process such data. Though well-structured work to address those challenges are ongoing, such risks are inherent in our business operations and we will never be able to fully insulate ourselves from these risks.
Moreover, we may potentially experience cyber-attacks and IT and network failures and outages due to factors under our control, such as malfunction of technology assets or services caused by obsolescence, wear or defects in design or manufacturing, faults during standard or extraordinary maintenance procedures, unforeseen absence of key personnel, the inability to protect our systems from phishing attacks or as a result of attacks against third parties that provide IT and network services to us. There is also a possibility that we are not currently aware of certain undisclosed vulnerabilities in our IT systems, processes and other assets or those at third parties that provide such services to us. In such an event, hackers or other cybercrime groups (whether private or state-sponsored) may exploit such vulnerabilities, weaknesses or unidentified backdoors (including previously unidentified designed weaknesses embedded into network or IT equipment allowing access by private or government actors) or may be able to cause harm more quickly than we are able to mitigate (zero-day exploits). In addition, we have identified unauthorized access to some of our network systems, possibly with the intention to capture information or manipulate the communications. In some of countries of operation, our equipment for the provision of mobile services resides in a limited number of locations or buildings, and disruption to the security or operation of these locations or buildings could result in disruption of our mobile services in those regions. Moreover, the implementation of our business transformation strategies may result in under-investments or failures in internal business processes, which may in turn result in greater vulnerability to technical or operational issues, including harm from failure to detect malware.

Furthermore, due to the ongoing conflict between Russia and Ukraine, there is an increased risk of cyber-attacks or cybersecurity incidents that could either directly or indirectly impact our operations. While most cyber security attacks have been successfully mitigated, any attempts by cyber attackers to disrupt our services or systems, if successful, could harm our business, result in the misappropriation of funds, be expensive to remedy and damage our reputation or brands. Following the onset of the ongoing conflict between Russia and Ukraine, there have been an increasing number of cyber-attacks on our information systems and critical infrastructure, which have caused service disruptions in certain instances.
Our equipment and systems are subject to disruption and failure for various reasons, including as a result of the ongoing conflict in Russia and Ukraine, which could cause us to lose customers, limit our growth, violate our licenses or reduce the confidence of our customers in our ability to securely hold their personal data.
Our technological infrastructure and other property is vulnerable to damage or disruptions from numerous events. These include natural disasters, extreme weather and other environmental conditions, military conflicts, power outages, terrorist acts, riots, government shutdown orders, changes in government regulation, equipment or system failures or an inability to access or operate such equipment or systems, human error or intentional wrongdoings, such as breaches of our network, cyber-attacks or any other types of information technology security threats. For example, we may experience network or technology failures, or a leak or unauthorized processing of confidential customer data, if our technology assets are altered, damaged, destroyed or misused by employees, third parties or other users, either intentionally or due to human error. In addition, as we operate in countries that may have an increased threat of terrorism and military conflict, incidents on or near our premises, equipment or points of sale could result in causalities, property damage, business interruption, legal liability and damage to our brand or reputation. For example, while we have managed thus far to repair most of our network assets that incurred damage in Ukrainian territory not under Russian operation, as a result of the ongoing conflict between Russia and Ukraine there can be no assurance that our Ukrainian network will not sustain major damage and that such damage can be repaired in a timely manner as the conflict continues. In addition, with increased targeting of Ukraine’s electrical grid, we have faced challenges ensuring that our network assets have a power source. While we have taken measures to manage this risk, there can be no assurance that we will be able to obtain sufficient power sources in the future.
Interruptions of services due to disruption or failure of our equipment and systems could harm our reputation and reduce the confidence of our customers to provide them with reliable services and hold their personal data. As a result, this could impair our ability to obtain and retain customers and could lead to a violation of the terms of our licenses, each of which
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could materially harm our business. In addition, the potential liabilities associated with these events could exceed the business interruption insurance we maintain.
We depend on third parties for certain services and equipment, infrastructure and other products important to our business.
We rely on third parties to provide services and products important for our operations. For example, we currently purchase the majority of our network-related equipment from a core number of suppliers, such as Ericsson, Huawei, ZTE, and Nokia. The successful build-out and operation of our networks depends heavily on obtaining adequate supplies of core and transmission telecommunications equipment, fiber, switching equipment, radio access network solutions, base stations and other services and products on a timely basis. From time to time, we have experienced delays in receiving equipment, installation of equipment, and maintenance services, due to factors such as new and existing telecommunications regulations, customs regulations and governmental investigations or enforcement actions. If this is the case, we may experience temporary service interruptions or service quality problems. As we seek to execute our “infrastructure” strategy and sell our tower assets, as we have done in Russia in December 2021, we will become more exposed to risks associated with our network service partners, including their ability to adequately maintain the tower infrastructure and provide use of it to us through network service agreements.
Since the onset of the conflict between Russia and Ukraine, certain of our business partners have expressed hesitancy or unwillingness to continue to do business with us and concern regarding our ability to perform our existing business contracts. Several existing and prospective business partners and service providers have declined to conduct business with us and others may do so in the future. For further discussion, see —Market Risks —The ongoing conflict between Russia and Ukraine is having, and will continue to have, an impact on our business, financial condition, results of operations, cash flows and prospects outside of our Russian Operations. For a further discussion of how the ongoing conflict between Russia and Ukraine will affect our ability to transact with our suppliers, see —Market Risks—The international economic environment, inflationary pressures, geopolitical developments and unexpected global events could cause our business to decline. Furthermore, even if an entity is not formally subject to sanctions, customers and business partners of such entity have decided and may decide to reevaluate or cancel projects with such entity for reputational or other reasons. Depending on the extent and breadth of sanctions, export controls and other measures that may be imposed in connection with the conflict in Ukraine and the response of our business partners in response to such controls, our business, financial condition and results of operations could be materially and adversely affected.
We do not have direct operational or financial control over our key suppliers and have limited influence with respect to the manner in which these key suppliers conduct their businesses. Our business, including key network and IT projects, could be materially impacted by disruptions to our key suppliers’ businesses or supply chains, due to factors, such as significant geopolitical events, changes in law or regulation, the introduction of restrictions to curb epidemics or pandemics, as seen in the current COVID-19 pandemic, trade tensions and export and re-export restrictions. Any of these factors could affect our suppliers’ ability to procure goods, software or technology necessary for the service, production and satisfactory delivery of the supplies, support services, and equipment that we source from them. For example, in May and August 2019, the U.S. Department of Commerce added Huawei and 114 of its affiliates to its “Entity List”, prohibiting companies globally from directly or indirectly exporting, re-exporting or transferring (in-country) all items subject to U.S. export control jurisdiction to Huawei without authorization and procuring items from Huawei when they know or have reason to know that the items were originally procured by Huawei in violation of U.S. export control regulations. In August 2020, the U.S. Department of Commerce further expanded its export control restrictions targeting Huawei. This development continues to be a factor in the management of our supply chain. Further restrictions adopted by the United States, or any other applicable jurisdiction, on Huawei could potentially have a significant impact on our operations in certain markets where we are reliant on Huawei equipment or services. Specifically, any restriction on Huawei’s ability to deliver equipment or services, or on our ability to receive such equipment or services, could adversely impact our business, the operation of our networks and our ability to comply with the terms of our operating licenses and local laws and regulations.
We have and may continue to outsource all or a portion of construction, maintenance services, IT infrastructure hosting and network capabilities in certain markets. For example, our digital stacks and data management platforms are dependent on third parties and we have also entered into outsourcing initiatives in a number of our countries of operation, including Kazakhstan.As a result, our business could be materially harmed if our agreements with third parties were to terminate, if our partners experience certain negative developments (financial, legal, regulatory or otherwise), if they become unwilling or unable to service our businesses in Ukraine or elsewhere, or a dispute between us and such parties occurs, which causes our suppliers to be unable to fulfill their obligations under our agreements with them on a timely basis, or at all. If such events occur, we may attempt to renegotiate the terms of such agreements with the third parties. However, there can be no assurance that the terms of such amended agreements will be more favorable to us than those of the original agreements. For more information, see Item 4.D—Property, Plants and Equipment. We also depend on third parties, including software
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providers and service providers, for our day-to-day business operations. Many of our mobile products and services are sold to customers through third party channels. These third-party retailers, agents and dealers that we use to distribute and sell products are not under our control and may stop distributing or selling our products at any time or may more actively promote the products and services of our competitors. Should this occur with particularly important retailers, agents or dealers, we may face difficulty in finding new retailers, sales agents or dealers that can generate the same level of revenue. In addition, mobile handset providers are at times subject to supply constraints, particularly when there is high demand for a particular handset or when there is a shortage of components.
We cannot assure you that our suppliers will continue to provide services and products to us at attractive prices or that we will be able to obtain such services and products in the future from these or other suppliers on the scale and within the time frames we require, if at all. If our suppliers are unable to provide us with adequate services and products or provide them in a timely manner, our ability to attract customers or offer attractive product offerings could be negatively affected, which in turn could materially harm our business, financial condition, results of operations, cash flows or prospects.

Operational Risks

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Table of Contents
Our business depends on our ability to effectively implement our strategic initiatives mayand if they are not be successfully implemented, and the benefits we expect to achieve may not be realized.
The success of our business depends, to a large extent, on our ability to effectively implement our corporate and operational strategies. We continue to transform our business with the aim of improving our operations across all markets in whichour markets. Our strategy framework is comprised of three vectors: infrastructure, digital operator and ventures. As part of this strategy, we operate. This transformation is working to expandare focusing on growing customer engagement and retention and through expanding our growth opportunities beyond traditional voice and access data provision into new digitally-enabled services. We are also developing new IT capabilities, including local platforms that enable our customers to manage their accounts, services and servicescustomer relationship independently (“self-care”), and consume digital applications (e.g. TV, music,mobile entertainment, financial services) for personal or business needs, in order to improve customer engagement. We have also been focused on identifying, acquiring and developing “know-how” and technologies that open up adjacent growth opportunities, updating our networks (including through an asset light strategy resulting in the sale or potential sale of some of our tower assets to reputable partners), billing systems, customer relationship management systems,developing enterprise resource management systems, human capital management systems and enterprise performance management systems;systems, and reducing and simplifying our IT cost base. There canFor example, through our Ukrainian subsidiary, Kyivstar, we expect to launch a national digital health search that will be no assurancemade available to all Ukrainians as part of the country’s “Digital Ukraine” strategy. Such investment in digital health technology has been made possible through Kyivstar acquiring a controlling stake in Helsi Ukraine in August 2022, one of the country’s largest medical information systems and leading digital healthcare providers. In addition, we implemented a distributed governance model in 2022 that empowers operating companies with the authority and accountability to manage their operations (subject to certain limits) more and efficiently capitalize on local insight.
We cannot assure you that we will be able to implement this strategy fully, within our estimated budget and/or on time, or that it will generate the results we expect. We may experience implementation issues due to a lack of coordination or cooperation with our operating companies or third parties, significant change in key personnel, economic and logistical effects of the ongoing conflict between Russia and Ukraine, or otherwise encounter unforeseen issues, such as technological limitations, regulatory constraints or lack of customer engagement, which could frustrate our expectations regarding cost-optimization and process redesign or otherwise delay or hinder execution of these initiatives. As a result, these directional improvements may not be successful, whichAny inability on our part to implement our strategy effectively could adversely affect our business, financial condition, results of operations, cash flows or prospects.
As a holding company, VEON Ltd. dependsIn addition, the onset of the Russia-Ukraine conflict disrupted our strategic plans in the short-term and diverted management’s attention from such initiatives while focusing on the performanceimpact the Russia-Ukraine conflict had and continues to have on our business, including managing the sanctions and liquidity challenges that arise for the Company as a result of its subsidiariesthe current sanctions regime and their ability to pay dividends or make other transfers to VEON Ltd. and may therefore be affected by a variety of local legal or regulatory changes, including changes in exchange controls and currency restrictions in the countries in which its subsidiaries operate.
VEON Ltd. is a holding company and does not conduct any revenue-generating business operations of its own. Its principal assets are the direct and indirect equity interests it owns in its operating subsidiaries, and thus VEON Ltd. depends on cash dividends, distributions, loans or other transfers received from its subsidiaries to make dividend payments to its shareholders and service interest and principal payments in respect of its indebtedness, including holders of ADSs and ordinary shares, and to meet other obligations. The ability of its subsidiaries to pay dividends and make other transfers to VEON Ltd. depends on the success of their businesses and is not guaranteed.

VEON Ltd.’s subsidiaries are separate and distinct legal entities. Any right that VEON Ltd. has to receive any assets of, or distributions from, any subsidiary upon its bankruptcy, dissolution, liquidation or reorganization, or to realize proceeds frommanaging the sale of our Russian Operations. In addition, management’s attention has been diverted from operations in other countries, as management continues to focus on our operations in Ukraine. As the assetsconflict continues, we may also have to divert and/or hold funds at the Group-level to respond to maintenance capital expenditure requirements in Ukraine instead of being able to incur strategic and growth-related capital expenditures in the other countries where we have operations. Alternatively, at the Group level, we might be unable to implement certain strategic initiatives if such initiatives require contributions from our operations in Ukraine, since tightened currency controls within Ukraine currently restrict cash upstreaming and may persist for some time. In addition, we also face restrictions for cash upstreaming from our operations in Pakistan due to the remittance and dividend restrictions implemented for corporations in Pakistan by the State Bank of Pakistan. The diversion of management’s attention or funds and the lack of upstreaming, and any subsidiary,resulting disruption to our strategic plans, could adversely affect our business, financial condition, results of operations, cash flows or prospects.
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Our strategic partnerships and relationships carry inherent business risks.
We participate in strategic partnerships and joint ventures in a number of countries, including telecommunications providers in Kazakhstan (KaR-Tel LLP and TNS-Plus LLP), and Kyrgyzstan (“Sky Mobile” LLC) as well as an e-commerce platform in Bangladesh, which is held by a parent company in Singapore (Shopup Pte. Ltd.), and a digital health service platform in the Ukraine (Helsi Ukraine). We do not always have a controlling stake in our affiliated companies and even when we do, our actions with respect to these affiliated companies may be junior torestricted by the claims of that subsidiary’s creditors, including trade creditors. Furthermore,shareholders’ agreements entered into with our strategic partners and our ability to withdraw funds and dividends from or exit our subsidiaries and operating companiesinvestment in these entities may depend on the consent and cooperation of our partners. If disagreements develop with our partners, or any existing disagreements are exacerbated, our business, financial condition, results of operations, cash flows or prospects may be harmed.
In addition, we do not have direct control over the conduct of our strategic partners. If any of them become the subject of an investigation, sanctions or liability, or do not act in accordance with our standards of conduct, our reputation and business might be adversely affected. Furthermore, strategic partnerships in emerging markets are accompanied by risks inherent to those markets, such as an increased possibility of a partner defaulting on obligations or losing a partner with important insights in that region. In addition, some of the businesses for which we are not a controlling shareholder operate in highly-regulated markets, such as ShopUp, and as a result we cannot ensure that these business remain compliant with intellectual property, licensing and content restrictions. We could also determine that a partnership or joint venture no longer yields the benefits that we expected to achieve and may decide to exit such initiative, which may result in significant transaction costs or an inferior outcome than was expected when we entered into the partnership or joint venture. For a discussion of how the ongoing conflict between Russia and Ukraine could affect our ability to transact with strategic partners where applicable.and joint ventures, see —Market Risks—The international economic environment, inflationary pressures, geopolitical developments and unexpected global events could cause our business to decline.
The
We depend on our senior management, board of directors, and highly skilled personnel, and, if we are unable to retain or motivate key personnel, hire qualified personnel, or implement our strategic goals or corporate culture through our personnel, we may not be able to maintain our competitive position or to implement our business strategy.
Our performance and ability of VEON Ltd.’s subsidiaries to pay dividends and make payments or loans to VEON Ltd.,maintain our competitive position and to guaranteeimplement our business strategy is dependent on the VEON group’s debt,continuity of our global senior management team and highly skilled personnel. Competition in our markets of operation for qualified personnel with relevant expertise is intense, and there can be a limited availability of individuals with the requisite knowledge and relevant experience of the telecommunications and digital services industries and, in the case of expatriates, the ability or willingness to accept work assignments in certain of the jurisdictions in which we operate. We have experienced in recent years, and may continue to experience, certain changes in key management and our board of directors. The ongoing conflict between Russia and Ukraine, including any adverse publicity relating to us as a result of our shareholder ties to Russia or otherwise, may make it more difficult for us to attract and retain key talent, including senior management, both at the Group level and also within our key markets.
Furthermore, we may not succeed in instilling our corporate culture and values in our personnel, which could delay or hamper the implementation of our strategic priorities, or our compensation schemes may not always be successful in attracting, retaining and motivating our personnel. Our success is also dependent on our personnel’s ability to adapt to rapidly changing environments and to perform in line with continuous innovations and industry developments. We also may, from time to time, make adjustments or changes to our operating and governance model and there is a risk in such instances that our personnel may not adapt effectively. For example, in line with our business strategy, we have relocated employees from our various regions of operations to Dubai. Although we devote significant attention to recruiting, training and instilling new personnel with our corporate values and culture, there can be no assurance that our existing personnel, including those who have relocated, will successfully be able to adapt to and support our strategic priorities.
The loss of any members of our senior management or our key personnel or an inability to attract, train, retain and motivate qualified members of senior management or highly skilled personnel could have an adverse impact on our ability to compete and to implement our business strategy, which could harm our business, financial condition, results of operations, cash flows or prospects.
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The telecommunications industry is highly capital intensive and requires substantial and ongoing expenditures of capital.
Our business is highly capital intensive and requires significant amounts of cash to improve and maintain our networks. In some of our countries of operation, the physical infrastructure, including transportation networks, power generation and transmission and communications systems is in poor condition. Supply chain issues arising from the geopolitical developments in Ukraine, component backlogs, or other issues, including but not limited to the conflict with Russia as well as export control regulations, may result in significant increases to our costs, capital expenditure or inability to access equipment and technology required for business continuity or expansion. Our success also depends to a significant degree on our ability to keep pace with new developments in technology, to develop and market innovative products and to update our facilities and process technology, which will require additional capital expenditure in the future.
We cannot provide any assurance that our business will generate sufficient cash flows from operations to enable us to fund our capital expenditures or investments. The amount and timing of our capital requirements will depend on their operating resultsmany factors over which we have little or no control, including acceptance of and demand for our products and services, the extent to which we invest in new technology and research and development projects, the status and timing of competitive developments, and certain regulatory requirements. For example, if network usage develops faster than we anticipate, we may require greater capital investments in shorter time frames than originally anticipated and we may not have the resources to make such investments.
Furthermore, the ongoing conflict between Russia and Ukraine creates uncertainty regarding our capital expenditure plans as we need to retain more flexibility to maintain our infrastructure in Ukraine and respond to the conflict as it develops further, and investment in Ukraine may be restrictedcomplicated by applicable corporate, taxsanctions, regulations, payment restrictions and geopolitical circumstances. Since the onset of the conflict, a material portion of our uncommitted capital expenditure plans throughout the Group have been delayed. See —Market Risks—The ongoing conflict between Russia and Ukraine is having, and will continue to have, an impact on our business, financial condition, results of operations, cash flows and prospects outside of our Russian Operations and —Market Risks—We have suffered reputational harm as a result of the ongoing conflict between Russia and Ukraine and the sanctions imposed. Any further escalation or prolonged continuation of the conflict could lead to more damage to the network, change in customer behavior, declines in gross connections and lower than expected ARPU due to the decline in the Ukrainian economy. Such factors have and, if continued, may continue to limit our ability to fund capital expenditures in Ukraine. We may need to continue to spend a significant amount of capital to repair or replace infrastructure and other lawssystems to ensure consistency of our services in Ukraine as the conflict continues.
Although we regularly consider and regulations,take measures to improve our capital efficiency, including restrictionsselling capital intensive segments of our business and entering into managed services and network sharing agreements with respect to towers and other assets, our levels of capital expenditure will remain significant. If we do not have sufficient resources from our operations to finance necessary capital expenditures or we are unable to access funds sufficient to finance necessary capital expenditures, we may be required to raise additional debt or equity financing, which may not be available when needed or on dividends, limitationsterms favorable to us or at all. See —Liquidity and Capital Risks—We may not be able to raise additional capital, or we may only be able to raise additional capital at significantly increased costs for a further discussion. We cannot assure you that we will generate sufficient cash flows in the future to meet our capital expenditure needs, develop or enhance our products, take advantage of future opportunities or respond to competitive pressures, which could have an adverse impact on repatriationour business, financial condition, results of operations, cash and earnings and on the making of loans and repayment of debts, monetary transfer restrictions, covenants in debt agreements, and foreign currency exchange and related restrictions in certain agreementsflows or certain jurisdictions in which VEON Ltd.’s subsidiaries operate or both.prospects. For more information on the legal and regulatory risks associated with our markets,future liquidity needs, see Regulatory, ComplianceItem 5—Operating and Legal Risks — “We operate in uncertain judicialFinancial Review and regulatory environmentsProspects—Liquidity and Capital Resources—Future Liquidity and Capital Requirements.”     
For more information on the restrictions on dividend payments, see Geopolitical Risks — “The banking systems in many countries in which we operate remain underdeveloped, there are a limited number of creditworthy banks in these countries with which we can conduct business and currency control requirements restrict activities in certain markets in which we have operations.”

Initiatives to merge with or acquire other companies or businesses, divest our companies, businesses or assets or to otherwise invest in or form strategic partnerships with third parties may divert management attention and resources away from our underlying business operations, and such efforts may not yield the benefits that were expected, or subject us to additional liabilities and higher costs from integration efforts or otherwise.
WeAs part of our business strategy, we seek from time to time toto: merge with or acquire other companies or businesses,businesses; divest our companies or businesses or assets; and form strategic partnerships through investments, the formation of joint ventures, commercial cooperation, or otherwise,otherwise. We may pursue one or a number of these strategies for various strategic reasons, including to: simplify our corporate structure; pursue optimal competitive positions in markets in which we have operations; divest certain operations, business lines or assets, including infrastructure and tower assets; acquire more frequency spectrum; acquire new technologies and service capabilities; share our networks or infrastructure; add new customers; increase market penetration; expand into new or enhance “non-telecommunications” services such as digital financial services, bankingDFS, mobile entertainment, or other forms of digital content; and expand into new markets.
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Our ability to implement successful mergers, acquisitions, strategic partnerships or investments depends upon our ability to identify, evaluate, negotiate the terms of, complete and integrate suitable businesses and to obtain any necessary financing and the prior approval of any relevant regulatory bodies. These efforts could divert the attention of our management and key personnel from our underlying business operations. Following any such merger, acquisition, strategic partnerships or investment or failure of any such transaction to materialize (including any such failure caused by regulatory or third-party challenges), we may experience:
difficulties in realizing expected synergies and investment returns from acquired companies, joint ventures, investments or other forms of strategic partnerships;
unsuccessful integration of personnel, products, property and technologies into our existing business;

of the acquired business or assets;
higher or unforeseen costs of integration or capital expenditures (including the time and resources of our personnel required to successfully integrate any combined businesses);
adverse changes in our operating efficiencies and structure;
difficulties relating to the acquired or formed companies’ or our partnerships’combined business’s compliance with telecommunications or other regulatory licenses and permissions, compliance with laws, regulations and contractual obligations, ability to obtain and maintain favorable interconnectcommercial terms, frequencies and numbering capacity and ability to optimize and protect our assets (including spectrum and intellectual property;property);
adverse market reactions stemming from competitive and other pressures;
difficulties in retaining key employees of the merged or acquired business or strategic partnerships who are necessary to manage the relevant businesses;
difficulties in maintaining uniform standards, controls, procedures and policies throughout our businesses;
risks related to loss of full control of a merged business, or not having the ability to adequately control and manage an acquired business, strategic partnership or investment;investment, including disagreements or difference in strategy with joint venture partners;
risks that different geographic regions present, such as currency exchange risks, competition, regulatory, political, economic and social developments, which may, among other things, restrict our ability to successfully capitalize on our acquisition, merger, joint venture or investment;
adverse customer reaction to the business acquisition or combination; and
increased liability and exposure to unforeseen contingencies and liabilities that we did not contemplate at the time of the merger, acquisition, strategic partnership or investment, including tax liabilities.liabilities or claims by the counterparty or regulator related to the transaction, for which we may not have obtained contractual protections; and
In addition, a merger, acquisition, strategic partnership or investment could materially impairmaterial impairment of our operating results by causing us to incur debt or requiring us to amortize merger or acquisition expenses and merged or acquired assets. We may not be able to assess ongoing profitability and identify all actual or potential liabilities or issues of a business prior to a merger, acquisition, strategic partnership or investment. If we merge with, acquire, form strategic partnerships with, or invest in businesses or assets and it results in assuming unforeseen liabilities or we have not obtained contractual protections or such protection is not available, our business, financial condition, results of operations, cash flows or prospects could be adversely affected. As we investigate industry consolidation, our risks may increase. Our integration and consolidation of such businesses may also lead to changes in our operational efficiencies or structure.
For more information about our recent transactions, see Note 9 - 9—Significant Transactions to our Audited Consolidated Financial Statements.
From time to time, we may also seek to divest some of our businesses or assets, including divestitures of operations in certain markets, infrastructure or tower assets or business lines, but suchlines. For example, on November 24, 2022, we announced the divestment of our Russian Operations. For more information in relation to the sale of our Russian Operations, see —Risks Related to the Sale of our Russian Operations, Item 4—Information on the Company and Note 10—Held for Sale and Discontinued Operations of the Audited Consolidated Financial Statements. Such divestitures may take longer than anticipated or may not happen at all. If these or other divestitures do not occur, close later than expected or do not deliver expected benefits, this may result in decreased cash proceeds to the group and continued operations of non-core businesses that divert the attention of our management. Our success with any divestiture is dependent on effectively and efficiently separating the divested asset or business and reducing or eliminating associated overhead costs which may prove difficult or costly for us. There could also be transitional or business continuity risks or both associated with these divestitures that may impact our service levels and business targets. Further,Furthermore, in some cases, we may agree to indemnify acquiring parties for certain liabilities arising from our
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former businesses.businesses or assets. For example, following the sale of our Russian Operations, we may incur increased separation costs and additional licensing costs. Failure to successfully implement or complete a divestiture could also materially harm our business, financial condition, results of operations, cash flows or prospects.

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Our strategic partnerships and relationships carry inherent business risks.
We participate in strategic partnerships and joint ventures in a number of countries, including in Pakistan (Pakistan Mobile Communications Limited, "PMCL"), Kazakhstan (KaR-Tel LLP and TNS-Plus LLP), Algeria (Omnium Telecom Algérie S.p.A., "OTA"), Uzbekistan (Joint Venture Buzton LLC), Kyrgyzstan (“Sky Mobile” LLC and Terra LLC), Georgia (“VEON Georgia�� LLC) and Singapore (a minority holding in Shopup Pte. Ltd.). In addition, in Algeria, our local partner is a government institution, which could increase our exposure to the risks discussed in — Geopolitical Risks.
We do not always have a controlling stake in our affiliated companies and even when we do, our actions with respect to these affiliated companies may be restricted to some degree by shareholders’ agreements entered into with our strategic partners. In addition, our ability to withdraw funds and dividends from these entities may depend on the consent of partners. If disagreements develop with our partners, or any existing disagreements are exacerbated, our business, financial condition, results of operations, cash flows or prospects may be harmed.
For example, in Algeria, our partner can acquire the shares held by GTH at fair market value in various circumstances (including, generally, change in VEON’s indirect control of OTA, insolvency of GTH or VEON or material breach of the shareholders’ agreement by GTH), as well as under call option arrangements exercisable solely at its discretion between October 1, 2021 and December 31, 2021. Concurrently, GTH has a right to require our partner in Algeria to acquire its shares in various circumstances (including, generally, change of control of the Algerian National Investment Fund, material breach of the shareholders’ agreement by the Algerian National Investment Fund, loss of VEON’s ability to consolidate OTA, the taking of certain actions in Algeria against GTH or OTA, failure by OTA to pay a minimum dividend or imposition of certain tax assessments), as well as under put option arrangements exercisable solely at its discretion between July 1, 2021 and September 30, 2021. In September 2020, in Pakistan, our partner the Dhabi Group, exercised its put option to sell us, at fair value (based on a mechanism established under the applicable shareholders’ agreement), its 15% shareholding in PMCL, the operating company of our subsidiary Jazz. Completion of the transfer remains subject to the conclusion of the contractual transfer mechanics with the Dhabi Group, and once completed, VEON will indirectly own 100% of PMCL.
If one of our strategic partners becomes subject to investigation, sanctions or liability, or does not act in accordance with our standards, we might be adversely affected. Furthermore, strategic partnerships in emerging markets are accompanied by risks inherent to those markets, such as an increased possibility of a partner defaulting on obligations or losing a partner with important insights in that region.
    If any of the above circumstances occur, or we otherwise determine that a partnership or joint venture is no longer yielding the benefits we expect to achieve, we may decide to unwind such initiative, which may result in significant transaction costs or an inferior outcome than was expected when we entered into such partnership or joint venture.

We depend on third parties for certain services and equipment, infrastructure and other products important to our business.
We rely on third parties to provide services and products important for our operations. We currently purchase the majority of our network-related equipment from a core number of suppliers, principally Ericsson, Huawei, Nokia, Cisco and ZTE. The successful build-out and operation of our networks depends heavily on obtaining adequate supplies of core and transmission telecommunications equipment, fiber, switching equipment, radio access network solutions, base stations and other services and products on a timely basis. From time to time, we have experienced delays in receiving equipment, installation of equipment, and maintenance services. Delivery of equipment can be delayed by new and existing telecommunications regulations, customs regulations and governmental investigations or enforcement actions. Our vendors’ ability to deliver on key network and IT projects can be affected by global events such as pandemics, as we saw in the recent COVID-19 pandemic, by trade tensions and new regulations.

    Our business could be materially impacted by disruptions to our core suppliers’ businesses or supply chains, due to developments such as significant geopolitical events, changes in law or regulation, public health issues (such as the coronavirus), and export and re-export restrictions that affect our and our suppliers’ ability to procure goods, software or technology necessary for the service, production and satisfactory delivery of the supplies, support services, and equipment that we source from them. For example, in May and August 2019, the U.S. Department of Commerce added Huawei and 114 of its affiliates to its “Entity List”, prohibiting companies globally from directly or indirectly exporting, re-exporting or transferring (in-country) all items subject to the EAR to Huawei and procuring items from Huawei when they know or have reason to know that the items were originally procured by Huawei in violation of the EAR. Further restrictions adopted by the United States, or any other applicable jurisdiction, on Huawei could potentially have a material adverse impact on our operations in certain markets where we are reliant on Huawei equipment or services. Specifically, any restriction on Huawei’s ability to deliver
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equipment or services, or on our ability to receive such equipment or services, could adversely impact our business, the operation of our networks and our ability to comply with the terms of our operating licenses and local laws and regulations.

We have and may continue to outsource all or a portion of construction, maintenance services, IT infrastructure hosting and network capabilities in certain markets in which we operate. For example, our digital stacks and data management platforms are dependent on third parties. We have also partially implemented outsourcing initiatives in a number of markets including Russia and Kazakhstan. For more information on such initiatives, see Item 4.D - Property, Plants and Equipment. Our business could be materially harmed if our agreements with third parties were to terminate, if our partners experience certain negative developments (financial, legal, regulatory or otherwise), or a dispute between us and such parties occurs, causing the parties to no longer be able to deliver the required services on a timely basis or at all or otherwise fulfill their obligations under our agreements with them. If such events occur, we may attempt to renegotiate the terms of such agreements with the third parties. For example, in February 2019, we entered into a revised agreement with Ericsson to upgrade core IT systems in several countries with new digital business support systems (DBSS). For more information on this revised agreement, see Item 4.B - Business Overview - Information Technology. There can be no assurance that the terms of such amended agreements will be more favorable to us than those of the original agreements. For more information, see Item 4.D — Property, Plants and Equipment. As a result, the implementation of such initiatives, including our digital stacks and data management platforms, is dependent on third parties.
We also depend on third parties, including software providers and service providers, for our day-to-day business operations. For example, we rely on roaming partners to provide services to our customers while they are outside the countries in which we operate and on interconnect providers to complete calls that originate on our networks but terminate outside our networks, or that originate outside our networks and terminate on our networks. Certain roaming partners have been targeted by sanctions restrictions which has led us to change or terminate certain roaming relationships. We also rely on handset providers to provide the equipment used on our networks. Many of our mobile products and services are sold to customers through third party channels. These third-party retailers, agents and dealers that we use to distribute and sell products are not under our control and may stop distributing or selling our products at any time or may more actively promote the products and services of our competitors. Should this occur with particularly important retailers, agents or dealers, we may face difficulty in finding new retailers, sales agents or dealers that can generate the same level of revenue. Any negative developments regarding the third parties on which we depend could materially harm our business, financial condition, results of operations, cash flows or prospects.

The telecommunications industry is highly capital intensive and requires substantial and ongoing expenditures of capital.
The telecommunications industry is highly capital intensive. Our success depends to a significant degree on our ability to keep pace with new developments in technology, to develop and market innovative products and to update our facilities and process technology, which will require additional capital expenditures in the future. The amount and timing of our capital requirements will depend on many factors, including acceptance of and demand for our products and services, the extent to which we invest in new technology and research and development projects, the status and timing of competitive developments, and certain regulatory requirements.
Although we regularly consider and take measures to improve our capital efficiency, including selling capital intensive segments of our business and entering into managed services and network sharing agreements with respect to towers and other assets, our levels of capital expenditure will remain significant. If we do not have sufficient resources from our operations to finance necessary capital expenditures, we may be required to raise additional debt or equity financing, which may not be available when needed or on terms favorable to us or at all. If we are unable to obtain adequate funds on acceptable terms, or at all, we may be unable to develop or enhance our products, take advantage of future opportunities or respond to competitive pressures, which could harm our business, financial condition, results of operations, cash flows or prospects. For more information on our future liquidity needs, see Item 5 — Operating and Financial Review and Prospects — Liquidity and Capital Resources — Future Liquidity and Capital Requirements.

Cyber-attacks and other cybersecurity threats may lead to compromised or inaccessible telecommunications, digital and financial services and/or leaks or unauthorized processing of confidential information, and perceptions of such threats may cause customers to lose confidence in our services.
    Each of our subsidiaries is responsible for managing cybersecurity risks locally, including all operational preventive, detective and response capabilities, and as a group our operations and business continuity depend on how well these subsidiaries collectively protect and maintain our network equipment, information technology (“IT”) systems and other assets. Due to the nature of the services we offer across our geographical footprint, we are exposed to cybersecurity threats that could
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negatively impact our business activities through service degradation, alteration or disruption, including a risk of unauthorized access to our systems, networks and data by third parties, whether private or state-sponsored, utilizing unidentified existing or new weaknesses, flaws or backdoors into network or IT systems. Cybersecurity threats could also lead to the compromise of our physical assets dedicated to processing or storing customer and employee information, financial data and strategic business information, exposing this information to possible leakage, unauthorized dissemination and loss of confidentiality. These events could result in reputational harm, lawsuits against us by customers, employees or other third parties, violations of data protection and telecommunications laws, adverse actions by telecommunications regulators and other authorities, an inability to operate our digital services or our wireless or fixed-line networks, loss of revenue from business interruption, loss of market share or significant additional costs. In addition, the potential liabilities associated with these events could exceed the cyber insurance coverage we maintain and certain violations of data protection and telecommunications laws (including as a result of data leakage) are administrative or criminal offenses in some countries, and can result in suspension of operating licenses, imprisonment or fines for the entity and/or the individuals involved.

Although we devote significant resources to the development and improvement of our IT and security systems, we are and will continue to remain vulnerable to cyber-attacks and other cybersecurity threats that could lead to compromised or inaccessible telecommunications, digital and financial services and/or leaks or unauthorized processing of confidential information, including customer information. Our systems are vulnerable to harmful viruses and the spread of malicious software that could compromise the confidentiality, integrity or availability of technology assets. In addition, unauthorized users or hackers may access and process the customer and business information we hold, or authorized users may improperly process such data. Such risks are inherent in our business operations and we will never be able to fully insulate ourselves from these risks. Our systems will remain vulnerable to attacks by third parties who are able to thwart the safeguards we have in place with tactics that are unforeseen or prove to be too sophisticated. Moreover, we may experience cyber-attacks and IT and network failures and outrages due to factors under our control, such as malfunction of technology assets or services caused by obsolescence, wear or defects in design or manufacturing, faults during standard or extraordinary maintenance procedures, unforeseen absence of key personnel, and the inability to protect our systems from phishing attacks.
From time to time, we have experienced cyber-attacks of varying degrees to gain access to our computer systems and networks. As of the date of this Annual Report on Form 20-F, we have suffered various cybersecurity incidents, which targeted our internal infrastructure but were contained by our response teams and generated limited or negligible impacts. In addition, we have identified unauthorized access to some of our network systems, possibly with the intention to capture information or manipulate the communications. Although we found no evidence that any such capture or manipulation was performed, we cannot guarantee that they did not take place, that all such attempts will be successfully thwarted in the future or that the impact of such attempts, if successful, would not be material to our business. There is also a possibility that we are not currently aware of certain undisclosed vulnerabilities in our IT systems and other assets. In such an event, hackers or other cybercrime groups (whether private or state-sponsored) may exploit such vulnerabilities, weaknesses or unidentified backdoors (including previously unidentified designed weaknesses embedded into network or IT equipment allowing access by private or government actors) or may be able to cause harm more quickly than we are able to mitigate (zero-day exploits).
Our business is also subject to disruption by computer malware or other technical or operational issues. Although our subsidiaries have implemented cyber-security strategies for mitigating these risks, we cannot be sure that our network and information technology systems will not be subject to such issues, or, if they are, that we will be able to maintain the integrity of our customers’ and employees’ data or that malware or other technical or operational issues will not disrupt our network or systems and cause significant harm to our operations. For example, in recent years, we have experienced infections by malware, advanced persistent threats, and network service interruptions during installations of new software. In some regions, our equipment for the provision of mobile services resides in a limited number of locations or buildings. Disruption to the security or operation of these locations or buildings could result in disruption of our mobile services in those regions. Moreover, the implementation of our transformation strategies may result in under-investments or failures in internal business processes, which may in turn result in greater vulnerability to technical or operational issues, including harm from failure to detect malware.
    If our services are affected by such attacks and malware and this degrades our services, our products and services may be perceived as being vulnerable to cyber risk and the integrity of our data protection systems may be questioned. As a result, users and customers may curtail or stop using our products and services, and we may incur litigation exposure, regulatory fines, penalties, reimbursement or other compensatory costs.

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Our equipment and systems are subject to disruption and failure for various reasons which could cause us to lose customers, limit our growth, violate our licenses or reduce the confidence of our customers in our ability to securely hold their personal data.
Our business depends on providing customers with reliability, capacity and security. Our technological infrastructure is vulnerable to damage or disruptions from other events, including natural disasters, military conflicts, power outages, terrorist acts, riots, government shutdown orders, changes in government regulation, equipment or system failures or an inability to access or operate such equipment or systems, human error or intentional wrongdoings, such as breaches of our network, cyber-attacks or any other types of information technology security threats. For example, we may experience network or technology failures or a leak or unauthorized processing of confidential customer data if our technology assets are altered, damaged, destroyed or misused, by employees, third parties or users, either intentionally or due to human error. In addition, as we operate in countries which may have an increased threat of terrorism and military conflict, incidents on or near our premises, equipment or points of sale could result in causalities, property damage, business interruption, legal liability and damage to our brand or reputation.
Interruptions of services could harm our reputation and reduce the confidence of our customers to hold their personal data, and consequently impair our ability to obtain and retain customers and could lead to a violation of the terms of our licenses, each of which could materially harm our business. In addition, the potential liabilities associated with these events could exceed the business interruption insurance we maintain.

Our ability to profitably provide telecommunications services depends in part on the terms of our interconnection agreements and access to third-party owned infrastructure and networks.
Our ability to secure and maintain interconnection agreements with other wireless and local, domestic and international fixed-line operators and, upon access to infrastructure, networks and connections that are owned or controlled by third parties and governments, on cost-effective terms is critical to the economic viability of our operations. The countries in which we operate have a limited number of international cable connections providing access to internet, data service and call interconnection and such international connections may be controlled by national governments that may seek to control or restrict access from time to time or impose conditions on pricing and availability which may impact our access and the competitiveness of our pricing. Outages, disconnections or restrictions, including governmental, to access affecting these international connections can have a significant impact on our ability to offer services and data connectivity to our customers. Interconnection is required to complete calls that originate on our respective networks but terminate outside our respective networks, or that originate from outside our respective networks and terminate on our respective networks. In certain jurisdictions in which we operate, the relevant regulator sets mobile termination rates (“MTRs”). If any such regulator sets MTRs that are lower for us than the MTRs of our competitors, our interconnection costs may be higher and our interconnection revenues may be lower, relative to our competitors. Moreover, even in cases of equal MTRs on the market for all players, the lowered MTR significantly impacts our revenues on a particular market. A significant increase in our interconnection costs, or decrease in our interconnection rates, as a result of new regulations, commercial decisions by other fixed-line operators, increased inflation rates in the countries in which we operate or a lack of available line capacity for interconnection could harm our ability to provide services, which could in turn harm our business, financial condition, results of operations, cash flows or prospects. For more information on our interconnection agreements, see Item 4.B — Business Overview.

Our intellectual property rights are costly and difficult to protect, and we cannot guarantee that the steps we have taken to protect our intellectual property rights will be adequate.
We regard our copyrights, service marks, trademarks, trade names, trade secrets, know-how and similar intellectual property, including our rights to certain domain names, as important to our continued success. For example, our widely recognized logos, such as “VEON”, “Beeline” (Russia, Kazakhstan, Uzbekistan, Georgia and Kyrgyzstan), “Kyivstar” (Ukraine), “Jazz” (Pakistan), “Djezzy” (Algeria) and “banglalink” (Bangladesh), have played an important role in building brand awareness for our services and products. We rely upon trademark and copyright law, trade secret protection and confidentiality or license agreements with our employees, customers, partners and others to protect our proprietary rights. However, intellectual property rights are especially difficult to protect in many of the markets in which we operate. In these markets, the regulatory agencies charged to protect intellectual property rights are inadequately funded, legislation is underdeveloped, piracy is commonplace and enforcement of court decisions is difficult.
    We are in the process of registering, and maintaining and defending the registration of, the VEON name and logo as trademarks in the jurisdictions in which we operate and other key territories, along with our other key trademarks and tradenames, logos and designs. As of the date of this Annual Report on Form 20-F, we have achieved registration of the VEON name in thirteen of the seventeen jurisdictions sought (although in only certain classes in the European Union), with the
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remaining four pending. With respect to the logo, we have achieved registration in thirteen of the seventeen jurisdictions sought (although in only certain classes in the European Union and Bermuda), with the remaining four pending. The timeline and process required to obtain trademark registration can vary widely between jurisdictions.
As we continue our investment into a growing ecosystem of local digital services, we will need to ensure that we have adequate legal rights to the ownership or use of necessary source code, content, and other intellectual property rights associated with our systems, products and services. For example, a number of platforms and non-connectivity services offered by VEON and its operating companies are developed using source code created in conjunction with third parties. We rely on a combination of contractual provisions and intellectual property law to protect our proprietary technology and software, access to and use of source code and other necessary intellectual property. Third parties may infringe or misappropriate our intellectual property. As the number of convergent product offerings, such as JazzCash or Beeline TV, and overlapping product functions increase, the possibility of intellectual property infringement claims against us may increase. Any such litigation may result in substantial costs and diversion of resources, and adverse litigation outcomes could harm our business, financial condition, results of operations, cash flows or prospects. We may have to litigate to enforce and protect our copyrights, trademarks, trade names, trade secrets and know-how or to determine their scope, validity or enforceability. In that event, we may be required to incur significant costs, and our efforts may not prove successful. The inability to secure or protect our intellectual property assets could have a material adverse effect on our business and our ability to compete.
In addition, new intellectual property laws or regulations may require us to invest substantial resources or may be unclear. Current and new intellectual property laws may affect the ability of companies, including us, to protect their innovations and defend against claims of intellectual property rights infringement. The costs of compliance with these laws and regulations are high and are likely to increase in the future.  Claims have been, or may be threatened and/or filed against us for intellectual property infringement based on the nature and content in our products and services, or content generated by our users. 
Current and new intellectual property laws may affect the ability of companies, including us, to effectively protect their innovations and defend against claims of intellectual property rights infringement. The costs of compliance with these laws and regulations are high and are likely to increase in the future. Claims have been, or may be threatened and/or filed against us for intellectual property infringement based on the nature and content in our products and services, or content generated by our users.

We depend on our senior management and highly skilled personnel, and, if we are unable to retain or motivate key personnel, hire qualified personnel, or implement our strategic goals or corporate culture through our personnel, we may not be able to maintain our competitive position or to implement our business strategy.

Our performance and ability to maintain our competitive position and to implement our business strategy is dependent in certain important respects on our global senior management team, highly skilled personnel and their level of continuity. In the markets in which we operate, competition for qualified personnel with relevant expertise is intense. There is sometimes limited availability of individuals with the requisite knowledge of the telecommunications and the digital services industries, the relevant experience and, in the case of expatriates, the ability or willingness to accept work assignments in certain of the jurisdictions in which we operate. We have experienced in recent years, and may continue to experience, certain changes in key management.
The loss of any key personnel or an inability to attract, train, retain and motivate qualified members of senior management or highly skilled personnel could have an adverse impact on our ability to compete and to implement new business models and could harm our business, financial condition, results of operations, cash flows or prospects. In addition, we may not succeed in instilling our corporate culture and values in new or existing employees, which could delay or hamper the implementation of our strategic priorities, or our compensation schemes may not always be successful in attracting new qualified employees and retaining and motivating our existing employees.
    Our success is also dependent on our personnel’s ability to adapt to rapidly changing environments and to perform in pace with continuous innovations and industry developments. We also may, from time to time, make adjustments or changes to our operating and governance model and there is a risk in such instances that our personnel and the overall organization may not effectively adapt. Although we devote significant attention to recruiting and training, there can be no assurance that our existing personnel will successfully be able to adapt to and support our strategic priorities. There is also a possibility that we are unable to attract qualified individuals with the requisite skills to implement our digital initiatives or other business strategies.

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We face uncertainty regarding our frequency allocations and may experience limited spectrum capacity for providing wireless services and are subject to risk that government action results in requiring usor be required to transfer our existing spectrum allocations.allocations, which would have a negative impact on our growth.
To establish and commerciallyWe are dependent on access to adequate frequency allocation within the right spectrum bands in each of our markets in order to launch mobile and fixed wireless telecommunications networks we need to receive frequency allocations for bandwidths withinand maintain and expand our customer base. However, the frequency bands in the regions in which we operate. The availability of spectrum is limited, closely regulated and can be expensive, and we may not be able to obtain itthe frequency allocations we need from the relevant regulator or third parties at all or at a price that we deem to be commercially acceptable given competitive conditions orparty, without the imposition of certainburdensome service obligations which could be burdensome. There are a limited number of frequenciesor incurring commercially unreasonable costs, given that the interest from various parties frequently exceeds available for mobile operators in each of the regions in which we operate or hold licenses to operate. We are dependent on access to adequate frequency allocation in each such market in order to maintain and expand our customer base. spectrum.  
In the past, we have experienced difficulties in obtaining adequate frequency allocation in some of the markets in which we operate. For instance, in Russia,example, until March 2021, we have previously been unable to obtain frequency allocations in an assigned frequency band for LTE network development and, in Bangladesh, while we are currently one of the largest operators, we until recently held a disproportionately small amount of the frequency spectrum.available spectrum in Bangladesh given the size of our operations. In addition, frequency allocations may be issued for periods that are shorter than the terms of our licenses, and such allocations may not be renewed in a timely manner, or at all.  
Wewe are also subjectvulnerable to the risk that government action that impairs our frequency allocations or spectrum capacity.allocations. For example, in 2017, the government of Uzbekistan published a decision orderingordered the equitable reallocation amongstamong all telecommunications providers in the market, which has affected approximately half of the 900 MHz and 1800 MHz radio frequencies of our Uzbek subsidiary, Unitel LLC. The decision,LLC, which also granted tech neutrality in the 900 MHz and 1800 MHz bands, came into force on March 31,effect in 2018. In addition,We were unable to obtain frequency spectrum licenses for 5G in Kazakhstan, after the Telecommunications Committee of Kazakhstan’s Ministry of Digital Development, CommunicationsInnovation and Mass MediaAerospace Industry auction for two blocks of 5G mobile frequency spectrum licenses were won by a consortium of two competitor telecommunications operators in Kazakhstan in December 2022. Frequency allocations may also be issued for periods that are shorter than the Russian Federation (formerly,terms of our licenses to provide telecommunications services in our countries of operation, and such allocations may not be renewed in a timely manner, or at all. In the Ministryevent that we are unable to acquire sufficient frequency allocations in each of Telecomour countries of operations to support the growth of our customer base and Mass Communicationsproducts, our business, financial condition, results of the Russian Federation) has published a number of regulations regarding frequency allocation, consolidation and conversation, and increase of spectrum fees.

operations, cash flows or prospects could be materially adversely affected.
We may also be subject to increases in fee payments for frequency allocations under the terms of some of our licenses or to obtain new licenses.
Legislation in manymost of the countries in which we operate, including Russia and Pakistan, requires that we make payments for frequency spectrum usage. As a whole, theThe fees for all available frequency assignments, as well as allotted frequency bands for different mobile communications technologies, have beenare significant. For example, in Pakistan, the PTA issued a license renewal decision on July 22, 2019 requiring payment of an aggregate price of approximately US$450 million, a price which we are currently disputing in the Islamabad High Court, where the most recent hearingmillion. The license renewal was signed under protest on this matter was concluded on March 1,October 18, 2021 and a judgment is now pending. payments of US$225 million, US$58 million, US$51.5 million, US$49.0 million, and US$48.4 million were made in September 2019, May 2020, May 2021 and May 2022, and January 2023 respectively. We have challenged the PTA license renewal decision before Pakistani courts. However, we await final resolution from the Supreme Court of Pakistan as the review petition against the decision remains pending which has not been fixed yet.

Any significant increase in the fees payable for the frequencies that we use or for additional frequencies that we need could have a negative effect on our financial results. We expect that the fees we pay for radio-frequency spectrum, including radio-frequency spectrum renewals, could substantially increase in some or all of the countries in which we operate, and any such increase could harm our business, financial condition, results of operations, cash flows or prospects.
If our frequency allocations are limited, we are unable to renew our frequency allocations or obtain new frequencies to allow us to provide mobile or fixed wireless services on a commercially feasible basis, our network capacity and our ability to provide these services would be constrained and our ability to expand would be limited, which could harm our business, financial condition, results of operations, cash flows or prospects.

Our ability to profitably provide telecommunications services depends in part on the terms of our interconnection agreements and access to third-party owned infrastructure and networks, over which we have no direct control.

Our ability to provide high quality telecommunications services depends on our ability to secure and maintain interconnection and roaming agreements with other mobile and fixed-line operators and access to infrastructure, networks and connections that are owned or controlled by third parties and governments. Interconnection is required to complete calls that originate on our respective networks but terminate outside our respective networks, or that originate from outside our respective networks and terminate on our respective networks. While we have interconnection agreements in place with other operators, we do not have direct control over the quality of their networks and the interconnection and roaming services they provide. Outages, disconnections or restrictions, including governmental, to access affecting these international connections can have a
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significant impact on our ability to offer services and data connectivity to our customers. Any difficulties or delays in interconnecting with other networks and services, or the failure of any operator to provide reliable interconnection or roaming services to us on a consistent basis, could result in a loss of customers or a decrease in traffic, which would reduce our revenues and harm our business, financial condition, results of operations, cash flows or prospects. For more information on our interconnection agreements, see Item 4.BBusiness Overview.

Securing these interconnection and roaming agreements and access on cost-effective terms is critical to the economic viability of our operations. Our countries of operation have a limited number of international cable connections providing access to internet, data service and call interconnection and such international connections may be controlled by national governments that may seek to control or restrict access from time to time or impose conditions on pricing and availability which may impact our access and the competitiveness of our pricing. In certain of the markets in which we operate, the relevant regulator sets mobile termination rates (“MTRs”), which are fees for access and interconnection that mobile operators charge for calls terminating on their respective networks. If any such regulator sets MTRs that are lower for us than the MTRs of our competitors, our interconnection costs may be higher and our interconnection revenues may be lower, relative to our competitors. Moreover, even in cases of equal MTRs on the market for all players, the lowered MTR significantly impacts our revenue on a particular market. A significant increase in our interconnection costs, or decrease in our interconnection rates, as a result of new regulations, commercial decisions by other operators, increased inflation rates in the countries in which we operate or a lack of available line capacity for interconnection could harm our ability to provide services, which could in turn harm our business, financial condition, results of operations, cash flows or prospects.
The loss of important intellectual property rights, as well as third-party claims that we have infringed on their intellectual property rights, could significantly harm our business.
We regard our copyrights, service marks, trademarks, trade names, trade secrets, know-how and similar intellectual property, including our rights to certain domain names, as important to our continued success. For example, our widely recognized logos, such as “VEON”, “Kyivstar” (Ukraine), “Jazz” (Pakistan), and “Banglalink” (Bangladesh), have played an important role in building brand awareness for our services and products. We rely on trademark and copyright law, trade secret protection and confidentiality or license agreements with our employees, customers, partners and others to protect our proprietary rights. However, intellectual property rights are especially difficult to protect in many of the markets in which we operate. In these markets, the regulatory agencies charged to protect intellectual property rights are inadequately funded, legislation is underdeveloped, piracy is commonplace and the enforcement of court decisions is difficult. We also face intellectual property risk with respect to our License Agreements with VimpelCom for the use of “Beeline” by certain of our operating companies. See —Risks Related to the Sale of our Russian Operations—Following the sale of our Russian Operations, we will rely on trademark license agreements with our former subsidiary, VimpelCom, to continue our use of the “Beeline” name and mark. Our reputation could be adversely impacted by negative developments in respect of the Beeline brand following the sale of our Russia Operations. If we elect to undertake a rebranding exercise it may involve substantial costs and may not produce the intended benefits if it is not favorably received by our existing and potential customers, suppliers and other persons with whom we have a business relationship.

In addition, as we continue our investment into a growing ecosystem of local digital services and execute our “digital operator 1440” strategy, we will need to ensure that we have adequate legal rights to the ownership or use of necessary source code, content, and other intellectual property rights associated with our systems, products and services. For example, a number of platforms and non-connectivity services we offer are developed using source code created in conjunction with third parties. Even though we rely on a combination of contractual provisions and intellectual property law to protect our proprietary technology and software, access to and use of source code and other necessary intellectual property, third parties may still infringe or misappropriate our intellectual property. We may be required to bring claims against third parties in order to protect our intellectual property rights, and we may not succeed in protecting such rights. As a result, we may not be able to use intellectual property that is material to the operation of our business.
We are in the process of registering, and maintaining and defending the registration of, the VEON name and logo as trademarks in the jurisdictions in which we operate and other key territories, along with our other key trademarks and trade names, logos and designs. As of May 31, 2023, we have achieved registration of the VEON name in 16 of the 17 jurisdictions sought (although in only certain classes were sought in the European Union), with Bangladesh pending for all classes and Egypt pending for only one class. With respect to the logo, we have achieved registration in 16 of the 17 jurisdictions sought (although in only certain classes were they sought in the European Union and Bermuda), with Bangladesh pending for all classes and Egypt pending only for one class. The timeline and process required to obtain trademark registration can vary widely between jurisdictions.
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In addition, as the number of convergent product offerings, such as JazzCash, Toffee and Tamasha, and overlapping product functions increase as we execute our “ventures” and “digital operator” strategies, we need to ensure that such brands and associated intellectual property are protected through trademark and copyright law in the same way as our legacy brands and products. Furthermore, with the introduction of new product offerings, the possibility of intellectual property infringement claims against us may correspondingly increase. For example, in the context of mobile entertainment producers and distributors of content face potential liability for negligence, copyright and trademark infringement and other claims based on the nature and content of materials, such as morality laws in Bangladesh and Pakistan. As we expand our digital services offerings, our ability to provide our customers with content depends on obtaining various rights from third parties on terms acceptable to us.
Current and new intellectual property laws may affect our ability to protect our innovations and defend against third-party claims of intellectual property rights infringement. The costs of compliance with these laws and regulations are high and are likely to increase in the future. Claims have been, or may be, threatened and/or filed against us for intellectual property infringement based on the nature and content in our products and services, or content generated by our users. Any such claims or lawsuits, whether with or without merit, could result in substantial costs and diversion of resources, could cause us to cease offering or licensing services and products that incorporate the challenged intellectual property, or could require us to develop non-infringing products or services, if feasible, which could divert the attention and resources of our technical and management personnel. We cannot assure you that we would prevail in any litigation related to infringement claims against us. A successful claim of infringement against us could result in us being required to pay significant damages, cease the development or sale of certain products and services that incorporate the challenged intellectual property, obtain licenses from the holders of such intellectual property which may not be available on commercially reasonable terms, or otherwise redesign those products to avoid infringing upon others’ intellectual property rights, any of which could harm our business and our ability to compete.
Regulatory, Compliance and Legal Risks

WeThe telecommunications industry is a highly regulated industry and we are subject to an extensive variety of laws and operate in uncertain judicial and regulatory environments, which may result in unanticipated outcomes that could harm our business.
In manyOur operations are subject to different and occasionally conflicting laws and regulations in each of and between the emerging market countries wherejurisdictions in which we operate, which could result in market uncertainty and the lack of clear criteria. Regulatory compliance may be costly and involve a significant expenditure of resources, thus negatively affecting our financial condition. In addition, any significant changes in such laws or regulations or their interpretation, or the introduction of higher standards, additional obligations or more stringent laws or regulations, could result in significant additional costs, including fines and penalties, operational burdens and other difficulties associated with not complying in a timely manner, or at all, with new or existing legislation or the terms of any notices or warnings received from the telecommunications and other regulatory authorities. In addition, the application of the laws and regulations of any particular country is frequently unclear and may result in adverse rulings or audit findings by courts or government authorities resulting from a change in interpretation or inconsistent application of existing law. Our operations may also be subject to regulatory audits in relation to prior compliance. For example, our operating company in Bangladesh has recently been subject to an extensive audit conducted by the Bangladesh Telecommunication Regulatory Commission (“BTRC”) concerning past compliance with all relevant license terms, laws and regulations for the period covering 1996 (inception of our operating company in Bangladesh) to December 2019. Competitor operators in the Bangladesh telecommunications industry have been subject to similar audits and have been fined. On June 26, 2023, the BTRC released its audit findings and issued a claim of BDT 8,231 million (approximately US$76 million) which includes BDT 4,307 million (approximately US$40 million) for interest. The Company is currently reviewing the findings and Banglalink may challenge certain proposed penalties and interest which may result in adjustments to the final amount to be paid by Banglalink. Should Banglalink and the BTRC not be able to reach a mutually agreed position concerning the audit findings, protracted litigation may result. The Company has accrued for amounts of the claim where it considers a cash outflow to be probable. As a result of the ongoing conflict between Russia and Ukraine, these risks are compounded in those jurisdictions, as there is a risk that laws and regulations affecting telecommunications companies operating in those jurisdictions may be changed dramatically and in ways that are adverse to our operations and results. For a further discussion on the ongoing conflict between Russia and Ukraine and its impact on our business, see —Market Risks—The ongoing conflict between Russia and Ukraine is having, and will continue to have, an impact on our business, financial condition, results of operations, cash flows and prospects outside of our Russian Operations. For a discussion on the risks associated with operating in emerging markets, see—Market Risks—Investing in emerging markets, where our operations are located, is subject to greater risks than investing in more developed markets, including significant political, legal and economic risks.

Mobile, internet, fixed-line, voice, content and data markets generally are subject to extensive regulatory requirements, such as strict licensing regimes, antitrust and consumer protection regulations. Our ability to provide our mobile services is dependent on obtaining and maintaining the relevant licenses. These licenses are limited in time and subject to renewal. While we are confident in our ability to obtain renewals upon request, we may not reliably predict the financial and other conditions at which such renewals will be granted. See— Regulatory, Compliance and Legal Risks—Our licenses are granted for specific periods and may be suspended, revoked or we may be unable to extend or replace these licenses upon expiration and we may be fined or penalized for alleged violations of law, regulations or license terms. In addition, regulations may be especially strict
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in those countries in which we are considered to hold a significant market position (Ukraine, Pakistan and Uzbekistan), a dominant market position (Kazakhstan) or are considered a dominant company (Kyrgyzstan). The applicable rules are generally subject to different interpretations and the relevant authorities may challenge the positions that we take, resulting in unpredictable outcomes including:
such as restrictions or delays in obtaining additional numbering capacity, receiving new licenses and frequencies, receiving regulatory approvals for rolling out our networks in the regions for which we have licenses, receiving regulatory approvals for the use of changes to our frequency, receiving regulatory approvals of our tariffs plans and importing and certifying our equipment;
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equipment.
significant additional costs, including fines and penalties, operational burdens and other difficulties associated with not complying in a timely manner, or at all, with new or existing legislation or the terms of any notices or warnings received from the telecommunications and other regulatory authorities; and
adverse rulings or audit findings by courts or government authorities resulting from a change in interpretation or inconsistent application of existing law,
each of which may cause delays in implementing our strategies and business plans and create a more challenging operating environment. If we are found to be involved in practices that do not comply with applicable laws or regulations, we may be exposed to significant fines, the risk of prosecution or the suspension or loss of our licenses, frequency allocations, authorizations or various permissions, any of which could harm our business, financial condition, results of operations, cash flows or prospects.
New or proposed changes to laws or new interpretations of existing laws in the markets in which we operate may harm our business.
We are subject to a variety of national and local laws and regulations in the countries in which we do business. These laws and regulations apply to many aspects of our business. Violations of applicable laws or regulations could damage our reputation or result in regulatory or private actions with substantial penalties or damages, including the revocation of our licenses. In addition, any significant changes in such laws or regulations or their interpretation, or the introduction of higher standards, additional obligations or more stringent laws or regulations, including revision in regulations for license and frequency allocation and changes in foreign policy or trade restrictions and regulations (such as those resulting from recent tariff disputes between the United States and China) could have an adverse impact on our business, financial condition, results of operations and prospects.
For example, in some of the markets in which we operate, SIM verification and re-verification initiatives have been implemented. In Pakistan, our subsidiary was required to re-verify more than 38 million SIM cards in 2016, with operators blocking all SIM cards that could not be verified. This resulted in a loss of approximately 13% of its customer base. In addition, the Pakistan Prevention of Electronic Crimes Act of 2016 introduced sentencing and heavy fines for certain traditional marketing activities, thus directly impacting how we conduct our business. Similar actions may be contemplated or introduced in other markets in which we operate. In addition to customer losses, such requirements can result in claims from legitimate customers who are incorrectly blocked, fines, license suspensions and other liabilities for failure to comply with the requirements. To the extent re-verification and/or new verification requirements are imposed in the jurisdictions in which we operate, it could have an adverse impact on our business, financial condition, results of operations and prospects.
Many jurisdictions in which we operate have seen the adoption of data localization and protection laws that prohibit the collection of certain personal data through servers located outside of the respective jurisdictions. For example, in Russia, telecommunications operators are required to provide information to Russian investigative authorities and gradually install pre-approved equipment to ensure storage of metadata for three years and contents of communications for six months pursuant to Federal Law No 374-FZ (commonly referred to as the Yarovaya laws). Violation of these laws by an operator may result in fines, suspension of activities or license revocation. For more information on the Yarovaya laws, see “Anti-terror legislation passed in Russia and other jurisdictions could result in additional operating costs and capital expenditures and may harm our business.”
    In some jurisdictions in which we operate legislation is being implemented to establish a legal framework for preventing cyber-attacks and protecting critical information infrastructure. For example, Russian telecommunications operators are obliged to take various measures to protect their information infrastructure, provide reliable data transmission channels and inform government agencies and partners about incidents on critical information infrastructure. In addition, Federal Law No. 90-FZ “On certain amendments to the Federal Law ‘On communications’ and Federal Law ‘On information, information technologies and information protection’” (commonly referred to as the RuNet law) was adopted in Russia in 2019. The RuNet law is aimed at the development of an autonomous system that can support the operation of the internet in Russia in the event of disconnection from the global network and allow the Russian government to centralize, control and restrict data traffic in case of certain emergencies as may be determined by the Russian authorities. The provisions of the RuNet law impose a number of obligations that aim to ensure the centralization and control over data traffic on a broad range of persons. Telecommunications operators, including us, are required to, among other things, install counter-threat equipment to be provided by the Russian authorities, participate in trainings and file certain notifications to the Russian authorities. We are in the process of ensuring compliance with these requirements. However, the application of the RuNet law may, among other things, reduce the data transfer speed significantly, adversely affect the functioning of our infrastructure and business operations, restrict the use of or result in interruption of certain services, and trigger material costs. Most of the provisions of the RuNet law and subordinate
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legislation entered into force between November 1, 2019 and May 11, 2020. On December 30, 2020, the Russian government decree “On licensing of activities in the field of communication services” introduced a new license requirement: ensuring the implementation of requirements related to the stability, security and integrity of the internet. The new provisions came into force on January 1, 2021. The implementation and support of measures to comply with the legislation may lead to substantial investments.

    For a discussion of certain regulatory developments and trends and their impact on our business, see Exhibit 99.2 - Regulation of Telecommunications.

We are, and may in the future be, involved in, associated with, or otherwise subject to legal liability in connection with disputes and litigation with regulators, competitors and third parties.

We are party to a number of lawsuits and other legal, regulatory or antitrust proceedings and commercial disputes, the final outcome of which is uncertain. Litigation and regulatory proceedings are inherently unpredictable. An adverse outcome in, or any disposition of, these or other proceedings, including any that may be asserted in the future, could harm our reputation and have an adverse impact on our business, financial condition, results of operations, cash flows or prospects. For more information on these disputes, see Note 7 - Provisions and Contingent Liabilities to our Audited Consolidated Financial Statements.
In addition, we currently host and provide a wide variety of services and products that enable users to engage in various online activities. The law relating to the liability of providers of these online services and products for the activities of their users is still unsettled in some jurisdictions. Claims may be threatened or brought against us for defamation, negligence, breaches of contract, copyright or trademark infringement, unfair competition, tort, including personal injury, fraud, or other grounds based on the nature and content of information that we use and store. In addition, we may be subject to domestic or international actions alleging that certain content we have generated, user-generated content or third-party content that we have made available within our services violates applicable law.
We may also be subject to claims concerning certain third-party products, services or content we provide by virtue of our involvement in marketing, branding, broadcasting, or providing access to them, even if we do not ourselves host, operate, provide, or provide access to, these products, services or content. Defense of any such actions could be costly and involve significant time and attention of our management and other resources, may result in monetary liabilities or penalties, and may require us to change our business in an adverse manner.
We may not be able to detect and prevent fraud or other misconduct by our employees, joint venture partners, non-controlled subsidiaries, representatives, agents, suppliers, customers or other third parties.

We may be exposed to fraud or other misconduct committed by our employees, joint venture partners, representatives, agents, suppliers, customers or other third parties undertaking actions on our behalf that could subject us to litigation, financial losses and fines or penalties imposed by governmental authorities, and affect our reputation. Such misconduct could include, but is not limited to, misappropriating funds, conducting transactions that are outside of authorized limits, engaging in misrepresentation or fraudulent, deceptive or otherwise improper activities, including activities in exchange for personal benefit or gain or activities that otherwise do not complying with applicable laws or our internal policies and procedures. The risk of fraud or other misconduct could increase as we expand certain areas of our business.
We regularly review and update our policies and procedures and internal controls, which are designed to provide reasonable assurance that we and our employees comply with applicable laws and our internal policies. VEON Ltd. issued a Business Partner Code of Conduct that we expect our representatives, agents, suppliers and other third parties to follow. In addition, we conduct risk-based training for our employees. However, are no guarantees that such policies, procedures, internal controls and training will, at all times, prevent or detect misconduct and protect us from liability arising from actions of our employees, representatives, agents, suppliers, customers or other third parties.

In addition to legal and financial liability, our reputation may be adversely impacted by association, action or inaction that is perceived by stakeholders or customers to be inappropriate or unethical and not in keeping with the group’s stated purposes and values. Reputational risk may arise in many different ways, including, but not limited to any real or perceived:
failure to act in good faith and in accordance with the group’s values, Code of Conduct, other policies, procedures, and internal standards;
failure to comply with applicable laws or regulations or association, real or perceived, with illegal activity;
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failure in corporate governance, management or systems;
association with controversial practices, customers, transactions, projects, countries or governments;
association with controversial business decisions, including but not limited to, those relating to existing or new products, delivery channels, promotions/advertising, acquisitions, representation, sourcing/supply chain relationships, locations, or treatment of financial transactions; or
association with poor employment or human rights practices.

Our Mobile Financial Services (“MFS”) and Digital Financial Services (“DFS”) offerings are complex and increase our exposure to fraud, money laundering, reputational and regulatory risk.
MFS and DFS offerings are complex and subject to regulatory requirements which can be different from regulatory requirements of a telecommunications business. They may involve cash handling or other value transfers, exposing us to risk that our customers or business partners engage in fraudulent activities, money laundering or terrorism financing. Violations of anti-money laundering and counter-terrorist financing laws, know-your-customer rules, and customer name screening and monitoring requirements or other regulations applicable to our MFS/DFS offerings could have material adverse effects on our financial condition and results of operations and result in legal and financial liability or reputational damage. The regulations governing these services are evolving and, as they develop, regulations could become more onerous, impose additional controls, reporting or disclosure obligations, or limit our flexibility to rapidly deploy new products, which may limit our ability to provide our services efficiently or in the way originally envisioned.
In addition, because our MFS and DFS offerings require us to process personal data (such as, consumer names, addresses, credit and debit card numbers and bank account details), we must comply with strict data privacy and consumer protection laws. For more information on risks associated with possible unauthorized disclosure of such personal data, see - “We collect and process sensitive customer data, and are therefore subject to an increasing amount of data privacy laws and regulations that may require us to incur substantial costs and implement certain changes to our business practices that may adversely affect our results of operations.
    Our MFS and DFS businesses also require us to maintain availability of our systems and platforms, and failure to maintain agreed levels of service availability or to reliably process our customers’ transactions due to performance, administrative or technical issues, system interruptions or other failurescould result in a loss of revenue, violation of certain local banking regulations, payment of contractual or consequential damages, reputational harm, additional operating expenses to remediate any failures, or exposure to other losses and liabilities.
    Mobilink Microfinance Bank Limited, a wholly owned subsidiary of the company, carries on a microfinance banking business and provides certain MFS, DFS and traditional banking services in Pakistan under license granted by the State Bank of Pakistan and is subject to regulation by the State Bank of Pakistan.  State Bank regulations and banking laws are subject to change from time to time, including with respect to capitalization requirements and we may be required to increase the capitalization of Mobilink Bank from time to time and may be required to inject funds to cover any losses that the bank suffers.  Mobilink Bank’s activities may expose it or the group to a risk of liability under banking and financial services compliance laws, including, for example, anti-money laundering and counter-terrorist financing regulations.

Our majority stake in an Egyptian company may expose us to legal and political risk and reputational harm.
Our subsidiary in Egypt, Global Telecom Holding S.A.E. (“GTH”), is an Egyptian private company and is therefore subject to corresponding laws and regulations.
    GTH is the holding company for our assets in Algeria. We have experienced and expect to continue to experience the risk of unpredictable and adverse government action stemming from the political and economic conditions in Egypt and the inconsistent and unpredictable application of laws and regulations. Furthermore, although GTH entered into a tax settlement agreement with the Egyptian tax authorities for certain historic periods, GTH may in the future be subject to significant unfounded or unfair tax claims for other tax periods, or under existing or new Egyptian tax law. For more information on tax claims of the Egyptian authorities, see Note 7 — Provisions and Contingent Liabilities to our Audited Consolidated Financial Statements.

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We operate in a highly regulated industry and are subject to a large variety of laws and extensive regulatory requirements.
As a global telecommunications company, we are subject to different and occasionally conflicting laws and regulations in each of and between the jurisdictions in which we operate. Mobile, internet, fixed-line, voice, content and data markets generally are subject to extensive regulatory requirements, including strict licensing regimes, as well as antitrust and consumer protection regulations. Regulations may be especially strict in those countries in which we are considered to hold a significant market position (Ukraine, Pakistan and Uzbekistan), a dominant market position (Russia and Kazakhstan) or are considered a dominant company (Kyrgyzstan). The applicable rules are generally subject to different interpretations and the relevant authorities may challenge the positions that we take. As we expand certain areas of our business and provide new services, such as MFS, DFS, banking, digital content, other non-connectivity services, or value-added and internet-based services, we may be subject to additional laws and regulations. For more on risks related to MFS and DFS, see - "Regulatory, Compliance and Legal Risks—Our Mobile Financial Services ("MFS") and Digital Financial Services ("DFS") offerings areDFS offering is complex and increase our exposure to fraud, money laundering, reputational and reputationalregulatory risk." Regulatory compliance may be costly and involve a significant expenditure of resources, thus negatively affecting our financial condition and results of operations.
CertainIn addition, certain regulations may require us to reduce retail prices, roaming prices or mobileMTR and/or fixed-line termination rates, require us to offer access to our network to other operators, or result in the imposition of fines if we fail to fulfill our service commitments. In some of our countries of operation, we are required to obtain approval for offers and advertising campaigns, which can delay our marketing campaigns and require restructuring of business initiatives. We may also be required to obtain approvals for certain acquisitions, reorganizations or other transactions, and failure to obtain such approvals may impede or harm our business and our ability to adjust our operations or acquire or divest of businesses or assets. Laws and regulations in some jurisdictions oblige us to install surveillance, interception and data retention equipment to ensure that our networks are capable of allowing the government to monitor data and voice traffic on our networks.Violation of these laws by an operator may result in fines, suspension of activities or license revocation. The nature of our business also subjects us to certain regulations regarding open internet access or net neutrality.
Regulatory requirements and compliance with such regulations may be costly and involve a significant expenditure of resources, which could impact our business operations and may affect our financial performance. We face regulatory risks and costs in each of the markets in which we operate and may be subject to additional regulations in future. In particular, our ability to compete effectively in existing or new markets could be adversely affected if regulators decide to expand the restrictions and obligations to which we are subject, or extend such restrictions and obligations to new services and markets, or otherwise withdraw or adopt regulations, which may cause delays in implementing our strategies and business plans and create a more challenging operating environment. Furthermore, our ability to introduce new products and services may also be affected if we do not accurately predict how existing or future laws, regulations or policies would apply to such products and services, which could prevent us from realizing a return on our investment in their development. Any failure on our part to comply with theseexisting or new laws and regulations can result in negative publicity, the risk of prosecution or the suspension or loss of our licenses, frequency allocations, authorizations or various permissions, diversion of management time and effort, increased competitive and pricing pressure on our operations, significant fines and liabilities, third party civil claims, and other penalties or otherwise harm our business, financial condition, results of operations, cash flows or prospects.
For more information on the regulatory environment in which we operate, certain regulatory developments and trends and their impact on our business, see Exhibit 99.2 — 99.2—Regulation of Telecommunications.

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Violations of and changes to applicable sanctions and embargo laws, including export control restrictions, may harm our business.
Various governmental authorities have imposed significant penalties on companies that fail to comply with the requirements of applicable sanctions and embargo laws and regulations, as well as export control restrictions. We must comply with sanctions and embargo laws and regulations and export control restrictions of the United States, the United Nations, the European Union, the United Kingdom and the jurisdictions in which we operate, including those that have been imposed in response to the ongoing conflict between Russia and Ukraine. Sanctions and embargo and export control laws and regulations generally establish the scope of their own application, which arise for different reasons and can vary greatly by jurisdiction. For the risks and challenges we face as a result of sanctions in relation to our Russian Operations, see —Risks Related to the Sale of our Russian Operations—In the event the sale of our Russian Operations does not complete, or the sale is significantly delayed, we will continue to be exposed to risks relating to operating in Russia—Sanctions, Export Controls, Capital Controls, Corporate Restrictions and Other Responses.
The scope of such laws and regulations may be expanded, sometimes without notice, in a manner that could materially adversely affect our business, financial condition, results of operations, cash flows or prospects. For example, in the United States, Congress enacted the Export Controls Act of 2018 (“ECA”) which aims to enhance protection of U.S. technology resources by imposing greater restrictions on the transfer to non-U.S. individuals and companies, particularly through exports to China, of certain key foundational and emerging technologies and cyber-security considered critical to U.S. national security. In recent years, the Department of Commerce has also broadened the scope of U.S. export controls measures to protect a wider range of national security interests, including telecommunications technology, against perceived challenges presented by China, and has introduced heightened export restrictions targeting parties identified as military end-users and military intelligence end-users, including parties in China. This has had an effect on our ability to procure certain supplies for our business and transact with certain business partners. In response to these developments, countries, such as China, have also adopted sanctions countermeasures that may impact our future ability to ensure our suppliers’ compliance with these laws.
Until our delisting from MOEX is complete, our unsponsored listing on MOEX also exposes us to increased risk that designated individuals and entities may buy, sell or otherwise transact with VEON Ltd.’s shares, as certain brokers do not have policies against providing services to designated individuals or entities. In the event that such designated individuals or entities buy, sell or otherwise transact with VEON Ltd.’s shares, this could cause reputational harm to us, particularly if they were significant shareholders, and we would expect to be able to have limited ability to engage with any such shareholders. See —Market Risks—We have suffered reputational harm as a result of the ongoing conflict between Russia and Ukraine and the sanctions imposed for a discussion of how exposure to designated individuals at the shareholder level exposes us to risk.
Notwithstanding our policies and compliance controls, we may be found in the future to be in violation of applicable sanctions and embargo laws, particularly as the scope of such laws, including those recently imposed following the Russia-Ukraine conflict, may be unclear and subject to discretionary interpretations by regulators, which may change over time. If we fail to comply with applicable sanctions or embargo laws and regulations, we could suffer severe operational, financial or reputational consequences. Moreover, certain of our financing arrangements include representations and covenants requiring compliance with or limitation of activities under sanctions and embargo laws and regulations of certain additional jurisdictions, the breach of which may trigger defaults or cross-defaults of mandatory prepayment requirements in the event of a breach thereof. For a discussion of risks related to export and re-export restrictions, see—Operational Risks—We depend on third parties for certain services and equipment, infrastructure and other products important to our business.
We could be subject to tax claims and repeated tax audits that could harm our business.
Tax declarations together with related documentation are subject to review and investigation by a number of authorities in many of the jurisdictions in which we operate, which are empowered to impose fines and penalties on taxpayers. Tax audits may result in additional costs to our Group if the relevant tax authorities conclude that an entity of our Group did not satisfy their relevant tax obligations in any given year. Such audits may also impose additional burdens on us by diverting the attention of management resources.
Tax audits in the countries in which we operate are conducted regularly, but their outcomes may not be fair or predictable. In the past, we have been subject to substantial claims by tax authorities in Egypt, Italy, Belgium, Pakistan, Bangladesh, Ukraine, Kazakhstan, Uzbekistan, and Kyrgyzstan. These claims have resulted, and future claims may result, in additional payments, including interest, fines and other penalties, to the tax authorities.
There can be no assurance that we will prevail in litigation with tax authorities and that the tax authorities will not claim the additional taxes, interest, fines and other penalties that are owed by us for prior or future tax years, or that the relevant governmental authorities will not decide to initiate a criminal investigation or prosecution, or expand existing criminal
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investigations or prosecutions, in connection with claims by tax inspectorates, including those relating to individual employees and for prior tax years. We have been the subject of repeated complex and thematic tax audits in Italy, Kyrgyzstan and Pakistan, which, in some instances, have resulted in payments made under protest pending legal challenges and/or to avoid the initiation or continuation of associated criminal proceedings. The outcome of these audits or the adverse or delayed resolution of other tax matters, including where the relevant tax authorities may conclude that we had significantly underpaid taxes relating to earlier periods, could harm our business, financial condition, results of operations, cash flows or prospects.
For more information regarding tax claims and tax provisions and liabilities and their effects on our financial statements, see Note 7—Provisions and Contingent Liabilities and Note 8—Income Taxes, respectivelyof our Audited Consolidated Financial Statements.

Changes in tax treaties, laws, rules or interpretations could harm our business, and the unpredictable tax systems in the markets in which we operate give rise to significant uncertainties and risks that could complicate our tax and business decisions.
The introduction of new tax laws or the amendment of existing tax laws, such as those relating to transfer pricing rules or the deduction of interest expenses in the markets in which we operate, may also increase the risk of adjustments being made by the tax authorities and, as a result, could have a material adverse impact on our business, financial condition, results of operations, cash flows or prospects. For example, within the Organization for Economic Co-operation and Development (“OECD”) there is an initiative aimed at avoiding base erosion and profit shifting (“BEPS”) for tax purposes. This OECD BEPS project has resulted in further developments in other countries and in particular in the European Union.
Our business decisions take into account certain taxation scenarios, which could be proven to be untrue in the event of adverse decisions by tax authorities or changes in tax treaties, laws, rules or interpretations. For example, we are vulnerable to changes in tax laws, regulations and interpretations in the Netherlands, our current resident state for tax purposes, and in our other countries of operation.
These considerations are compounded by the fact that the interpretation and enforcement of tax laws in the emerging markets in which we operate tend to be unpredictable and give rise to significant uncertainties, which could complicate our tax planning and business decisions. Any additional tax liability imposed on us by tax authorities in this manner, as well as any unforeseen changes in applicable tax laws or changes in the tax authorities’ interpretations of the respective double tax treaties in effect, could harm our future results of operations, cash flows or the amounts of dividends available for distribution to shareholders in a particular period. For example, as a result of the termination of the double tax treaty between Russia and the Netherlands that became effective on December 31, 2021, Russian interest withholding tax increased from 0% to 20% on our existing intercompany loans between our Dutch and Russian entities. We have incurred costs and diverted personnel resources to reduce the impact of this increase in withholding tax on our financing operations. The total withholding tax expense on interest payments by VimpelCom to VEON Holdings BV in 2022 was RUB 238 million (US$3 million equivalent). Furthermore, we may be required to accrue substantial amounts for contingent tax liabilities and the amounts accrued for tax contingencies may not be sufficient to meet any liability we may ultimately face. From time to time, we may also identify tax contingencies for which we have not recorded an accrual. Such unaccrued tax contingencies could materialize and require us to pay additional amounts of tax.
The tax laws and regulations in our jurisdictions of operation are complex and subject to varying interpretations and degrees of enforcement, and we cannot be sure that our interpretations are accurate or that the responsible tax authority agrees with our views. If our tax positions are challenged by the tax authorities or if there are any unforeseen changes in applicable tax laws, we could incur additional tax liabilities, which could increase our costs of operations and harm our business, financial condition, results of operations, cash flows or prospects.

Laws restricting foreign investment could materially harm our business.
In recent years, an increasing number of jurisdictions have introduced rules restricting foreign investment or have strengthened existing rules, and our business could be materially harmed by such new or existing laws.
There is a law restricting foreign investment in Kazakhstan. The national security law of Kazakhstan states that a foreign company or individual cannot directly or indirectly own more than a 49% stake in an entity that carries out long-distance or international telecommunications or owns fixed communication lines, without the consent of the Ministry of Digital Development, Innovation and Aerospace Industry and national security authorities in Kazakhstan. While this regulation does
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not currently apply to KaR-Tel, our mobile telecommunications subsidiary in Kazakhstan, it does apply to TNS+ which specializes in internet access for telecom operators, organizing international communication channels, renting long-distance communication channels and transiting voice traffic. For more information, see Exhibit 99.2—Regulation of Telecommunications—Regulation of Telecommunications in Kazakhstan.
The existence of such laws that restrict foreign investment could hinder potential business combinations or transactions resulting in a change of control, or our ability to obtain financing from foreign investors should prior regulatory approval be refused, delayed or require foreign investors to comply with certain conditions, which could materially harm our business, financial condition, results of operations, cash flows or prospects.

New or proposed changes to laws or new interpretations of existing laws in the markets in which we operate may harm our business.
As a telecommunications operator, with DFS, banking, digital content and other non-connectivity offerings, we are subject to a variety of national and local laws and regulations in the countries in which we do business. These laws and regulations apply to many aspects of our business. Violations of applicable laws or regulations could damage our reputation or result in regulatory or private actions with substantial penalties or damages, including the revocation of some of our licenses. In addition, any significant changes in such laws or regulations or their interpretation, or the introduction of higher standards, additional obligations or more stringent laws or regulations, including revision in regulations for license and frequency allocation and changes in foreign policy or trade restrictions and regulations (including in all respects in Ukraine as a consequence of the ongoing conflict between Russia and Ukraine) could have an adverse impact on our business, financial condition, results of operations, cash flows or prospects.
For example, in some of the markets in which we operate, SIM verification and re-verification initiatives have been implemented, which could result in the loss of some of our customer base in a particular market. In addition to customer losses, such requirements can result in claims from legitimate customers who are incorrectly blocked, fines, license suspensions and other liabilities for failure to comply with the requirements. To the extent re-verification and/or new verification requirements are imposed in the jurisdictions in which we operate, it could have an adverse impact on our business, financial condition, results of operations and prospects.    In addition, many jurisdictions in which we operate have seen the adoption of data localization and protection laws that prohibit the collection of certain personal data through servers located outside of the respective jurisdictions.
    In some jurisdictions in which we operate legislation is being implemented to extend data protection laws. For example, in Kazakhstan the government has commenced consultation on data protection measures to increase regulation over the recollection and processing of personal data. For a discussion of certain regulatory developments and trends and their impact on our business, see Exhibit 99.2—Regulation of Telecommunications.

We may not be able to detect and prevent fraud or other misconduct by our employees, joint venture partners, non-controlled subsidiaries, representatives, agents, suppliers, customers or other third parties.
We may be exposed to fraud or other misconduct committed by our employees, joint venture partners, representatives, agents, suppliers, customers or other third parties undertaking actions on our behalf that could subject us to litigation, financial losses and fines or penalties imposed by governmental authorities, and affect our reputation.
Such misconduct could include, but is not limited to, misappropriating funds, conducting transactions that are outside of authorized limits, engaging in misrepresentation or fraudulent, deceptive or otherwise improper activities, including activities in exchange for personal benefit or gain or activities that otherwise do not comply with applicable laws or our internal policies and procedures. The risk of fraud or other misconduct could increase as we expand certain areas of our business. See—Regulatory, Compliance and Legal RisksOur DFS offering is complex and increase our exposure to fraud, money laundering, reputational and regulatory risk below for further discussion of this increased risk.
In addition to any potential legal and financial liability, our reputation may also be adversely impacted by association, action or inaction that is either real or perceived by stakeholders or customers to be inappropriate or unethical. Reputational risk may arise in many different ways, including, but not limited to any real or perceived:
failure to act in good faith and in accordance with our values, Code of Conduct, other policies, procedures, and internal standards;
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failure to comply with applicable laws or regulations or association, real or perceived, with illegal activity;
failure in corporate governance, management or systems;
association with controversial practices, customers, transactions, projects, countries or governments;
association with controversial business decisions, including but not limited to those relating to existing or new products, delivery channels, promotions/advertising, acquisitions, representations, sourcing/supply chain relationships, locations, or treatment of financial transactions; or
association with poor employment or human rights practices.
We regularly review and update our policies and procedures and internal controls, which are designed to provide reasonable assurance that we and our personnel comply with applicable laws and our internal policies. We have also issued a Business Partner Code of Conduct that we expect our representatives, agents, suppliers and other third parties to follow and conduct risk-based training for our personnel. However, there can be no assurance that such policies, procedures, internal controls and training will, at all times, prevent or detect misconduct and protect us from liability arising from actions of our employees, representatives, agents, suppliers, customers or other third parties.

We are subject to anti-corruption laws in multiple jurisdictions.
We operate in countries which pose elevated risks of corruption and are subject to a number of anti-corruption laws, including the USU.S. Foreign Corrupt Practices Act (“FCPA”), the UK Bribery Act, the anti-corruption provisions of the Dutch Criminal Code in the Netherlands and local laws in the jurisdictions in which we operate. An investigation into allegations of non-compliance or a finding of non-compliance with anti-corruption laws or other laws governing the conduct of business may subject us to administrative and other financial costs, reputational damage, criminal or civil penalties or other remedial measures, which could harm our business, financial condition, results of operations, cash flows or prospects. Anti-corruption laws generally prohibit companies and their intermediaries from promising, offering or giving a financial or other things of value or advantage to someone for the purpose of improperly influencing a matter or obtaining or retaining business or rewarding improper conduct. The FCPA further requires US issuers, including foreign issuers with securities registered on a U.S. stock exchange,to maintain accurate books and records and a system of sufficient internal controls. We regularly review and update our policies and procedures and internal controls to provide reasonable assurance that we and our personnel comply with the applicable anti-corruption laws, to which we are subject, although we cannot guarantee that these efforts will be successful.
We maintain a Business Partner Code of Conduct and attempt to obtain assurances from distributors and other intermediaries, through contractual and other legal obligations, that they also will comply with anti-corruption laws applicable to them and to us. However, these efforts to secure legal commitments are not always successful. There are inherent limitations to the effectiveness of any policies, procedures and internal controls, including the possibility of human error and the circumvention or overriding of the policies, procedures and internal controls. There can be no assurance that such policies or procedures or internal controls will work effectively at all times or protect us against liability under anti-corruption or other laws for actions taken by our personnel, distributors and other intermediaries with respect to our business or any businesses that we may acquire. Our Business Partner Code of Conduct is available on our website at http://www.veon.com (information appearing on the website is not incorporated by reference into this Annual Report on 20-F.
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www.veon.com.
In addition, as previously disclosed, the Deferred Prosecution Agreement (“DPA”) that VEON entered into with the U.S. Department of Justice (“DOJ”) on February 18, 2016 has concluded and the criminal charges that had been deferred by the DPA have been dismissed. Since concluding the DPA, we have provided, and may in the future provide, updates on certain internal investigations related to potential misconduct to the U.S. authorities. In the event that any of these matters lead to governmental investigations or proceedings, it could lead to reputational harm and have a materialan adverse impact on our business and results of operations.

Anti-terror legislation passed in Russia and other jurisdictions could result in additional operating costs and capital expenditures.
    Federal Law No 374-FZ (the “Yarovaya law”) amended anti-terrorism legislation and imposed certain obligations on communication providers, including a requirement to store information evidencing receipt, transmission, delivery and/or processing of voice data, text messages, pictures, sounds, videos or meta-data reflecting these communications for a period of three years and a requirement to store the contents of such communications for a period of up to six months. This requirement came into force on July 1, 2018 for voice traffic and on October 1, 2018 for data traffic. In addition, the Yarovaya law requires communication providers to supply information to investigation and prosecution authorities about users and any other information “which is necessary for these authorities to achieve their statutory goals” including any information and codes necessary to decode the information. Furthermore, under other local Russian law, operators are required to block services for users whose personal data does not correspond to the data registered and stored by the operator. Failure to comply with this law may lead to administrative fines and could impact the effectiveness of our licenses. The implementation and support of measures to comply with the legislation led to substantial investments for the design of our IT systems in Russia and the purchase of specialized equipment and tools. The Russian authorities require, among other things, the use of specific storage equipment (such as data storage, interception devices, fiberoptic cables and technical platforms). We estimate that total Yarovaya law-related expenditures will be RUB 45 billion (US$609 million) over five years starting from 2018. Although the Yarovaya-law-related investment plans are progressing in alignment with legal requirements, it is possible that in the future the Russian Government will adopt additional requirements in this area which will lead to additional expenditures or otherwise necessitate additional investments to be compliant.
    Similar legislation has been implemented, or is being contemplated, in other markets in which we operate. Compliance with such measures may require substantial costs and management resources and conflict with our legal obligations in other countries. Failure to comply may lead to administrative fines, impair our ability to operate or cause reputational damage. In addition, compliance with any such obligations may prompt allegations related to data privacy or human rights concerns, which could in turn result in reputational harm or otherwise impact our ability to operate or our results of operations.
Laws restricting foreign investment could materially harm our business.
We could be materially harmed by new or existing laws restricting foreign investment. For example, in Russia, there are a number of laws regulating foreign investment. Federal Law No. 57-FZ “On the Procedure for Foreign Investments in Business Entities of Strategic Importance for National Defense and State Security” (the “Russian Foreign Investment Law”) limits foreign investment in companies that are deemed to be strategic. Our Russian subsidiary, PJSC VimpelCom, is deemed to be a strategic enterprise under the Russian Foreign Investment Law. As a result, any acquisition by a foreign investor of direct or indirect control over more than 50% of its voting shares, or 25% in the case of a company controlled by a foreign government, requires the prior approval of the Government Commission on Control of Foreign Investment in the Russian Federation. The Federal Antimonopoly Service of the Russian Federation (the “FAS”) which administers the application of the Russian Foreign Investment Law, has in the past challenged acquisitions of our shares by foreign investors. In addition, Federal Law dated July 27, 2006 No. 149-FZ “On the Information, Information Technology and Protection of Information” affects the provision of audio-visual services by foreign entities and local companies with more than 20% of foreign investments or shares. Furthermore, implementing regulation for Federal Law 187-FZ “On the security of Russia’s critical information infrastructure” contains provisions requiring that the subjects of critical information infrastructure make the transition to the preferential use of Russian software by January 1, 2024 and make the transition to the preferential use of Russian telecommunications equipment and radio-electronic products by January 1, 2025, both of which may require substantial investments or materially harm our business.
In Kazakhstan, according to the national security law, a foreign company or individual cannot directly or indirectly own more than a 49% stake in an entity that carries out telecommunications activities as an operator of long-distance or international communications or owns fixed communication lines without the consent of the Kazakhstan government.
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Such laws may hinder potential business combinations or transactions resulting in a change of control or our ability to obtain financing from foreign investors should prior approval be refused, delayed or require foreign investors to comply with certain conditions, which could materially harm our business, financial condition, results of operations, cash flows or prospects.

Our DFS offering is complex and increase our exposure to fraud, money laundering, reputational and regulatory risk.
Our DFS offering is complex and subject to regulatory requirements which are different from the traditional regulatory requirements of a telecommunications business. They may involve cash handling or other value transfers, exposing us to the risk that our customers or business partners engage in fraudulent activities, money laundering or terrorism financing. Violations of anti-money laundering and counter-terrorist financing laws, know-your-customer rules, and customer name screening and monitoring requirements or other regulations applicable to our DFS offering could result in legal and financial liability or
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reputational damage and harm our business, financial condition, results of operations, cash flows or prospects. The regulations governing these services are evolving and, as they develop, regulations could become more onerous, impose additional controls, reporting or disclosure obligations, or limit our flexibility to rapidly deploy new products, which may limit our ability to provide our services efficiently or in the way originally envisioned. In addition, as we seek to execute our “digital operator 1440” and “ventures” strategies, we may seek to expand our DFS offering, thereby compounding our exposure to such risks.
For example, Mobilink Bank in Pakistan carries on a microfinance banking business and provides certain DFS (some provided in conjunction with Jazz through JazzCash) and traditional banking services in Pakistan under a license that was granted by the State Bank of Pakistan and is subject to regulation by the State Bank of Pakistan. Such regulations and banking laws are subject to change from time to time, including with respect to capitalization requirements and we may be required to increase the capitalization of Mobilink Bank from time to time and may be required to inject funds to cover any losses that the bank suffers. Due to the deteriorating macroeconomic environment in Pakistan (which could adversely impact Mobilink Bank’s loan and deposit portfolio), coupled with a rising capital adequacy ratio rate (which was increased to 15% on May 31, 2023), Mobilink may face challenges in meeting its capital adequacy ratio in the coming months. Should Mobilink Bank fail to meet the required capital adequacy ratio, it may need to reduce or halt certain lending activities until it can meet its capital adequacy ratio requirement, which would result in a loss of revenue, and any failure to meet its capital adequacy ratio could lead to reputational damage to Mobilink Bank and loss of customer confidence in it. In addition, Mobilink Bank’s activities may expose us to a risk of liability under banking and financial services compliance laws, including, for example, anti-money laundering and counter-terrorist financing regulations.
    In addition, because our DFS offering requires us to process personal data (such as, consumer names, addresses, credit and debit card numbers and bank account details), we must comply with strict data privacy and consumer protection laws. For more information on the risks associated with possible unauthorized disclosure of such personal data, see—Regulatory, Compliance and Legal RisksWe collect and process sensitive personal data, and are therefore subject to an increasing number of data privacy laws and regulations that may require us to incur substantial costs and implement certain changes to our business practices that may adversely affect our results of operations.
    Our DFS business also requires us to maintain availability of our systems and platforms, and failure to maintain agreed levels of service availability or to reliably process our customers’ transactions due to performance, administrative or technical issues, system interruptions or other failurescould result in a loss of revenue, violation of certain local banking regulations, payment of contractual or consequential damages, reputational harm, additional operating expenses to remediate any failures, or exposure to other losses and liabilities.

We collect and process sensitive personal data, and are therefore subject to an increasing number of data privacy laws and regulations that may require us to incur substantial costs and implement certain changes to our business practices that may adversely affect our results of operations.
We are subject to various, and at times conflicting, data privacy laws and regulations that apply to the collection, use, storage, disclosure and security of personal data which is generally understood to be any data or information that identifies or may be used to identify an individual, including names and contact information, IP addresses, (e-mail) correspondence, call detail records and browsing history. Many countries have additional laws that regulate the processing, retention and use of communications data (including both content and metadata), as well as health data and certain other forms of personal data which have been designated as being particularly sensitive. These laws and regulations are subject to frequent revisions and differing interpretations and are becoming more stringent over time.
In certain jurisdictions in which we operate, we are subject to other data protection laws and regulations that establish different categories of information such as state secrets and personal data of our customers, which have different registration and permitted disclosure rules and require different corresponding levels of protection and safeguards. In each case, we are required to implement the appropriate level of data protection measures and cooperate with government authorities with regards to law enforcement disclosures for state secrets and personal data of our customers. In our operating jurisdictions, new laws and regulations may be introduced subjecting us to more rigorous and stringent data protection or privacy requirements which may result in increased compliance costs and business risks or increased risk of liability and exposure to regulatory fines and sanctions. In addition, in the European Union, the General Data Protection Regulation (“EU GDPR”), has an extraterritorial effect further to Article 3(2) GDPR and may therefore apply outside of the European Union. The absence of an establishment in the European Union does not necessarily mean that processing activities by a data controller or processor established in a third country will be excluded from the scope of the GDPR. The United Kingdom has retained its own version of GDPR as it forms part of retained EU law as defined in the European Union (Withdrawal) Act 2018 (“UK GDPR”). The provisions in the UK GDPR are currently broadly aligned with those in the EU GDPR, and include an analogous provision to Article 3(2) EU GDPR,
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which gives the UK GDPR extraterritorial effect. While the processing of personal data by a limited number of our entities, including our Amsterdam and London offices and central operating entities within the European Union and the United Kingdom are subject to the EU GDPR or the UK GDPR (as the case may be), our operations in other markets, such as Ukraine, may also become subject to the EU GDPR or UK GDPR (as the case may be) considering the extraterritorial effect of this legislation. For example, if such operations involve the offering of goods or services to, or monitoring the behavior of, individuals in the European Union or the United Kingdom (as the case may be).
    Many of the jurisdictions in which we operate have laws that restrict cross border data transfers unless certain criteria are met and/or are developing or implementing data localization laws requiring that certain types of data be stored locally. These laws may restrict our flexibility to leverage our data and build new, or consolidate existing, technologies, databases and IT systems, limit our ability to use and share personal data, cause us to incur costs (including those related to storing data in multiple jurisdictions), require us to change our business practices in a manner adverse to our business or conflict with other laws to which we are subject, thereby exposing us to regulatory risk. The stringent cross-border transfer rules in certain jurisdictions may also prohibit us from disclosing data to foreign authorities upon their request, which may generate a scenario where it is not possible for us to comply with both laws. If so, in addition to the possibility of fines, this could result in an order requiring that we change our data practices, which could have an adverse effect on our business and results of operations.
Furthermore, the laws and regulations regarding data privacy may become more stringent over time. For example, the European Commission has also proposed a draft of the new ePrivacy Regulation on January 10, 2017, which was intended to replace the 2022/58 e-Privacy Directive. As of March 2023, the current draft of the ePrivacy Regulation is still going through the EU legislative process. When it comes into effect, it is expected to regulate the processing of electronic communications data carried out in connection with the provision and the use of publicly available electronic communications services to users in the European Union, regardless of whether the processing itself takes place in the European Union. Unlike the current ePrivacy Directive, the draft ePrivacy Regulation will likely apply to Over the Top (“OTT”) service providers as well as traditional telecommunications service providers (including the requirements on data retention and interception and changes to restrictions on the use of traffic and location data). Our entities established in the European Union, which process such electronic communications data are likely to be subject to this regime. The current draft of the ePrivacy Regulation also regulates the retention and interception of communications data as well as the use of location and traffic data for value added services, imposes stricter requirements on electronic marketing, and changes to the requirements for use of tracking technologies, such as cookies. This could broaden the exposure of our business lines based in the European Union to data protection liability, restrict our ability to leverage our data and increase the costs of running those businesses. The draft law also significantly increases penalties for non-compliance with fines of up to €20 million or 4% of a company’s global annual revenue, whichever is higher, for serious violations under the current draft. For a discussion of other telecommunications related data protection related laws and regulations that affect our business, see Exhibit 99.2Regulation of Telecommunications.
Any failure or perceived failure by us to comply with privacy or security laws, policies, legal obligations or industry standards may result in governmental enforcement actions and investigations, blockage or limitation of our services, fines and penalties. In general, mobile operators are directly liable for actions of third parties to whom they forward personal data for processing. If the third parties we work with violate applicable laws, contractual obligations or suffer a security breach, such violations may also put us in breach of our obligations under privacy laws and regulations and/or could in turn harm our business. In addition, concerns regarding our practices with regard to the collection, use, disclosure or security of personal information or other privacy-related matters could result in negative publicity and have an adverse effect on our reputation. Violation of these data privacy laws and regulations may lead to a seizure of our database and equipment, imposition of administrative sanctions (including in the form of fines, suspension of activities or revocation of license) or result in a ban on the processing of personal data, which, in turn, could lead to the inability to provide services to our customers. The occurrence of any of the aforementioned events, individually or in the aggregate, could harm our brand, business, financial condition, results of operations, cash flows or prospects.

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We are, and may in the future be, involved in, associated with, or otherwise subject to legal liability in connection with disputes and litigation with regulators, competitors and third parties, which when concluded, could harm our business.
We are party to a number of lawsuits and other legal, regulatory or antitrust proceedings and commercial disputes, the final outcome of which are uncertain and inherently unpredictable. We may also be subject to claims concerning certain third-party products, services or content we provide by virtue of our involvement in marketing, branding, broadcasting or providing access to them, even if we do not ourselves host, operate, provide, or provide access to, these products, services or content. In addition, we currently host and provide a wide variety of services and products that enable users to engage in various online activities. The law relating to the liability of providers of these online services and products for the activities of their users is still unsettled in some jurisdictions. Claims may be threatened or brought against us for defamation, negligence, breaches of contract, copyright or trademark infringement, unfair competition, tort, including personal injury, fraud or other grounds based on the nature and content of information that we use and store. In addition, we may be subject to domestic or international actions alleging that certain content we have generated, user-generated content or third-party content that we have made available within our services violates applicable law.
Any such disputes or legal proceeding, whether with or without merit, could be expensive and time consuming, and could divert the attention of our senior management. Any adverse outcome in these or other proceedings, including any that may be asserted in the future, could harm our reputation and have an adverse impact on our business, financial condition, results of operations, cash flows or prospects. We cannot assure you what the ultimate outcome of any particular dispute or legal proceeding will be. For more information on current disputes, see Note 7—Provisions and Contingent Liabilities to our Audited Consolidated Financial Statements.
Our licenses are granted for specific periods and may be suspended, revoked or not extendedwe may be unable to extend or replacedreplace these licenses upon expiration and we may be fined or penalized for alleged violations of law, regulations or license terms.
The success of our operations is dependent on the maintenance of our licenses to provide telecommunications services in the jurisdictions in which we operate. Most of our licenses are granted for specified terms, and there can be no assurance that any license will be renewed upon expiration. Some of our licenses will expire in the near term. For more information about our licenses, including their expiration dates, see Item 4.B — Business—Business Overview. These licenses and the frameworks governing their renewals are subject to ongoing review by the relevant regulatory authorities. If renewed, our licenses may contain additional obligations, including payment obligations (which may involve a substantial renewal or extension fee), or may cover reduced service areas or scope of service. Furthermore, the governments in certain jurisdictions in which we operate may hold auctions (including auctions of spectrum for the 4G/LTE or more advanced services, such as 5G) in the future. If we are unable to maintain or obtain licenses for the provision of telecommunications services or more advanced services, or if our licenses are not renewed or are renewed on less favorable terms, our business and results of operations could be materially harmed.
We are required to meet certain terms and conditions under our licenses (such as nationwide coverage, quality of service parameters and capital expenditure, including network build-out requirements), including meeting certain conditions established by the legislation regulating the communications industry. From time to time, we may be in breach of such terms and conditions. If we fail to comply with the conditions of our licenses or with the requirements established by the legislation regulating the communications industry, or if we do not obtain or comply with permits for the operation of our equipment, use of frequencies or additional licenses for broadcasting directly or through agreements with broadcasting companies, the applicable regulator could decide to levy fines, suspend, terminate or refuse to renew the license or permit. Such regulatory actions could adversely impact our ability to carry oncontinue operating our business in the current or planned manner or to carry out divestitures in the relevant jurisdictions.

The occurrence of any of these events could materially harm our ability to build out our networks in accordance with our plans, our ability to retain and attract customers, our reputation and our business, financial condition, results of operations, cash flows or prospects. For more information on our licenses and their related requirements, see Item 4.B - 4.B—Business Overview.For a discussion of the risks related to operating in emerging markets, see —Market Risks—Investing in emerging markets, where our operations are located, is subject to greater risks than investing in more developed markets, including significant political, legal and economic risks.

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It may not be possible for us to procure in a timely manner, or at all, the permissions and registrations required for our base stations.
The lawsOur mobile network is supported by numerous base station transmission systems. Given the multitude of regulations that govern such equipment and the countries in which wevarious permits required to operate generally prohibit the operation of telecommunications equipment without a relevant permit from the appropriate regulatory body. Due to complex regulatory procedures,our base stations, it is frequently not possible for us to procure in a timely manner, or at all, the permissions and registrations required for our base stations, including construction permits and registration of our title to land plots underlying our base stations, or to amend or maintain the permissions in a timely manner when it is necessary to change the location or technical specifications of our base stations. At times,For a discussion of the risks associated with the export controls that could impact our ability to update and maintain our equipment and infrastructure, see —Operational Risks—We depend on third parties for certain services and equipment, infrastructure and other products important to our business. As a result, there cancould be a number of base stations or other communications facilities and other aspects of our networks for which we are awaiting final permission to operate for indeterminate periods. This problem may be exacerbated if there are delays in issuing necessary permits.
We also regularly receive notices from regulatory authorities in countries in which we operate, warning us that we are not in compliance with aspects of our licenses and permits and requiring us to cure the violations within a certain time period. WeIn the past, we have closed base stations on several occasions in order to comply with regulations and notices from regulatory authorities. Any failure by our company to cure such violations could result in the applicable license being suspended and subsequently revoked through court action. Although we look to take all necessary steps to comply with any license violations within the stated time periods, including by switching off base stations that do not have all necessary permits until such permits are obtained, we cannot assure you that our licenses or permits will not be suspended or revoked in the future.
If we are found to operate telecommunications equipment without an applicable license or permit, we could experience a significant disruption in our service or network operation, which could harm our business, financial condition, results of operations, cash flows or prospects.

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Our Egyptian holding company may expose us to legal and political risk and reputational harm.
We collectOur subsidiary in Egypt, Global Telecom Holding S.A.E. (“GTH”), is an Egyptian private company and process personal data, and are thereforeis subject to an increasing number of data privacycorresponding laws and regulations thatregulations. Although GTH is no longer operating any business activities and GTH entered into a tax settlement agreement with the Egyptian tax authorities for certain historic periods, GTH may require us to incur substantial costs and implement certain changes to our business practices that may adversely affect our results of operations.
We arein the future be subject to various,further unmerited or unfounded tax claims for other tax periods under existing or new Egyptian tax law or upon winding up or liquidation. The winding up of GTH and at times conflicting, data privacy laws and regulations that apply to the collection, use, storage, disclosure and security of personal data that identifies orits subsidiaries may be used to identify an individual, such as names and contact information, IP addresses, (e-mail) correspondence, call detail records and browsing history. Many countries have additional laws that regulate the processing, retention and use of communications data, including metadata. These laws and regulations are subject to frequent revisions and differing interpretations and are becoming more stringent over time.
    In general, mobile operators are directly liable for actions of third parties to whom they forward personal data for processing. If severe personal data security breaches are detected, regulatory authorities could sanction our company, including suspending our operations fortake some time and levying finesmay expose the Company to additional costs and penalties. Violationexpenses or liabilities. In particular, GTH still has a large number of these laws by an operatorprivate investors holding less than 0.5% of GTH’s share capital and they may leadsubject VEON Ltd. or GTH to a seizure of the operator’s database and equipment, imposition of administrative sanctions (includingclaims in the formfuture and may delay the winding up or liquidation of fines, suspension of activities or revocation of license) or result in a ban on the processing of personal data by such operator, which, in turn, could lead to the inability to provide services to our customers. The occurrence of any of the aforementioned events, individually or in the aggregate, could harm our brand, business, financial condition, results of operations or prospects.

    Many of the jurisdictions in which we operate have laws that restrict cross border data transfers unless certain criteria are met and/or are developing or implementing laws on data localization requiring data to be stored locally. These laws may restrict our flexibility to leverage our data and build new, or consolidate existing, technologies, databases and IT systems, limit our ability to use and share personal data, cause us to incur costs, require us to change our business practices in a manner adverse to our business or conflict with other laws we are subject to, exposing us to regulatory risk. The stringent cross-border transfer rules in certain jurisdictions may also prohibit us from disclosing data to foreign authorities upon their request, which may generate a scenario where it is not possible for us to comply with both laws. If so, in addition to the possibility of fines, this could result in an order requiring that we change our data practices, which could have an adverse effect on our business and results of operations. We are subject to a variety of data protection regulations. For example, the European Union introduced a data protection framework, the General Data Protection Regulation (GDPR), which came into effect on May 25, 2018. The GDPR implements more stringent operational requirements for processors and controllers of personal data. The GDPR is applicable to companies that are established in the European Union, or companies that offer goods and services to, or monitor the behavior of, individuals within the European Union. The GDPR is also still applicable for the United Kingdom following its withdrawal from the European Union December 31, 2020. While we believe that the processing of personal data by only a limited number of entities, including our Amsterdam and London offices and central operating entities within the European Union and the United Kingdom, are subject to GDPR, our operations in other markets may also become subject to this regulation, under certain circumstances, e.g. if such operations involve the offering of goods or services to, or monitoring the behavior of, individuals in the European Union and the United Kingdom. In addition, in Russia and certain other jurisdictions in our footprint, we are subject to certain data protection and other laws and regulations that establish different categories of information with different corresponding levels of protection, permitted registration, disclosure and required safeguards. These categories include state secret information and other data, including personal data of our customers and of other persons (such as our employees and third-party supplies and other counter-parties), privacy of communications and information on rendered telecommunications services. In each case, the operators must implement the required level of data protection and cooperate with government authorities on law enforcement disclosures for state secrets and personal data of customers. The ability to disclose certain types of data to affiliates or governmental authorities may be substantially restricted. For a discussion of other telecommunications related data protection related laws and regulations to which we are subject, see Exhibit 99.2 - Regulation of Telecommunications - Sanctions Regimes.

The laws and regulations regarding data privacy may become more stringent over time. For example, the European Commission has also proposed a draft of the new ePrivacy Regulation on January 10, 2017. The current draft of the ePrivacy Regulation is going through the EU legislative process and is intended to replace the 2002/58 e-Privacy Directive. When it comes into effect, it is expected to regulate the processing of electronic communications data carried out in connection with the provision and the use of publicly available electronic communications services to users in the European Union, regardless of whether the processing itself takes place in the European Union. Unlike the current ePrivacy Directive, the draft ePrivacy Regulation will likely apply to over-the-top service providers as well as traditional telecommunications service providers (including the requirements on data retention and interception and changes to restrictions on the use of traffic and location data). VEON entities established in the European Union which process such electronic communications data are likely to be subject to this regime. The current draft of the ePrivacy Regulation also regulates the retention and interception of communications data as well as the use of location and traffic data for value added services, imposes stricter requirements on electronic marketing, and changes to the requirements for use of tracking technologies like cookies. This could broaden the
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exposure of our business lines based in the European Union to data protection liability, restrict our ability to leverage our data and increase the costs of running those businesses. The draft also significantly increases penalties.
Any failure or perceived failure by us to comply with privacy or security laws, policies, legal obligations or industry standards may result in governmental enforcement actions and investigations, blockage or limitation of our services, fines and penalties. If the third parties we work with violate applicable laws, contractual obligations or suffer a security breach, such violations may also put us in breach of our obligations under privacy laws and regulations and/or could in turn have a material adverse effect on our business. In addition, concerns regarding our practices with regard to the collection, use, disclosure or security of personal information or other privacy-related matters could result in negative publicity and have an adverse effect on our reputation and business.GTH.

We could be subject to tax claimsRegulatory developments and repeated tax audits that could harmgovernment action on climate change issues may drive medium-to-long term increases in our business.operational costs.
Tax declarations together with related documentationOur business operations and financial condition are subject to reviewregulatory developments and investigationgovernment action on climate change. Governments across the world are responding to climate change by a numberadopting ambitious climate policies as public awareness of authorities in manyand concern about climate change continues to grow. Government climate policies include the enactment of the jurisdictions in which we operate, which are empoweredcircular economy regulations, regulating greenhouse gas (“GHG”) emissions, carbon pricing and increasing energy and fuel costs. Increased fuel and energy prices and taxes and pricing of GHG emissions could make it more expensive for us to impose finespower our networks and penalties on taxpayers. Tax auditsoperations, and may also result in additional costs to our group if the relevant tax authorities conclude that entities of the group did not satisfy their tax obligations in any given year. Such audits may also impose additional burdens on our group by diverting the attention of management resources.
Tax audits in the countries in which we operate are conducted regularly, but their outcomes may not be fair or predictable. We have beenVEON being subject to substantial claims by tax authoritiescarbon emission taxation directly for our limited carbon emissions as a telecommunications operator, which would drive medium-to-long term increases in Russia, Algeria, Egypt, Pakistan, Bangladesh, Ukraine, Kazakhstan, Georgia, Uzbekistan, and Kyrgyzstan. These claims have resulted, and future claims may result, in additional payments, including interest, fines and other penalties, to the tax authorities.
There can be no assuranceour operational costs. In addition, there are initial capital costs that we will prevailhave to incur as we transition towards the use of renewable energy across our operations.
There could also be increases in litigation with tax authoritiesour operational costs due to changing levels of precipitation, increased severity and that the tax authorities will not claim that additional taxes, interest, finesfrequency of storms and other penaltiesweather events, extreme temperatures and rising sea levels, which could cause potential damage to vital infrastructure and utilities. Increased risk of flooding to low-lying facilities and infrastructure due to longer-term increases in precipitation patterns could increase operating costs to maintain and/or repair facilities and network equipment. Decreased precipitation and rising and extreme temperatures could generate drought conditions that could create an increased burden to local power and water resources, which are owed by usrequired to operate our cooling infrastructure. In addition, these climate change impacts could also result in drops in productivity or increased operational costs for prior or future tax years, or that the relevant governmental authorities will not decide to initiate a criminal investigation or prosecution, or expand existing criminal investigations or prosecutions, in connection with claims by tax inspectorates, including those relating to individual employees and for prior tax years. In Russia, for example, tax returns remain open and subject to inspection by tax or customs authorities for three calendar years immediately preceding the year in which the decision to conduct an audit is taken. Laws enacted in Russia in recent years increase the likelihood that our tax returns that were reviewed by the Russian tax authorities could be subject to further review or audit during or beyond the eligible three-year limitation period by a superior Russian tax authority. We have also been the subject of repeat complex and thematic tax audits in Kyrgyzstan, Russia and Pakistan,suppliers, which in some instances, have resulted in payments made under protest pending legal challenges and/orturn may be passed on to avoid the initiation or continuation of associated criminal proceedings. The outcome of these audits, including where the relevant tax authorities may conclude that we had significantly underpaid taxes relating to earlier periods,us, which could harm our business, financial condition, results of operations, cash flows or prospects.

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The adverse or delayed resolution of tax matters could harm our business, financial condition and results of operations. For more information regarding tax claims and tax provisions and liabilities and their effects on our financial statements, see Note 7 - Provisions and Contingent Liabilities to our Audited Consolidated Financial Statements.

Changes in tax treaties, laws, rules or interpretations could have a material adverse effect on our business, and the unpredictable tax systems in the markets in which we operate give rise to significant uncertainties and risks that could complicate our tax planning and business decisions.
The introduction of new tax laws or the amendment of existing tax laws could have a material adverse impact on our business, financial performance and results of operations. Our business decision take into account certain taxation scenarios, which could be proven to be untrue in the event of an adverse decisions by tax authorities or changes in tax treaties, laws, rules or interpretations. For example, we are vulnerable to changes in tax laws, regulations and interpretations in the Netherlands, our current resident state for tax purposes, including the enforcement of tax law. Additionally, as European and other tax laws and regulations are complex and subject to varying interpretations, we cannot be sure that our interpretations are accurate or that the responsible tax authority agrees with our views. If our tax positions are challenged by the tax authorities, we could incur additional tax liabilities, which could increase our costs of operations and have a material adverse effect on our business, financial condition or results of operations. The introduction of new tax laws or the amendment of existing tax laws, such as those relating to transfer pricing rules or the deduction of interest expenses in the markets in which we operate, may also increase the risk of adjustments being made by the tax authorities and, as a result, could have a material adverse impact on our business, financial performance and results of operations. For example, within the Organisation for Economic Co-operation and Development (“OECD”) there is an initiative aimed at avoiding base erosion and profit shifting (“BEPS”) for tax purposes. This OECD BEPS project has resulted in further developments in other countries and in particular in the European Union. One
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of the developments is the agreement on the EU Anti-Tax Avoidance Directive (“ATAD”). All EU Member States must implement the minimum standards as set out in the ATAD. The implementation of these measures against tax avoidance in the legislation of the jurisdictions in which we do business could have a material adverse effect on us.
These considerations are compounded by the fact that the interpretation and enforcement of tax laws in the emerging markets in which we operate tend to be unpredictable and give rise to significant uncertainties, which could complicate our tax planning and business decisions. Any additional tax liability imposed on us by tax authorities in this manner, as well as any unforeseen changes in applicable tax laws or changes in the tax authorities’ interpretations of the respective double tax treaties in effect, could harm our future results of operations, cash flows or the amounts of dividends available for distribution to shareholders in a particular period. For example, Russia has recently initiated renegotiation of certain tax treaties, including the treaties with Luxembourg and the Netherlands, the latter of which is still under negotiation. In addition, in recent years, the Russian tax authorities have aggressively brought tax evasion claims relating to Russian companies’ use of tax-optimization schemes, and press reports have speculated that these enforcement actions have been selective and politically motivated. Furthermore, we may be required to accrue substantial amounts for contingent tax liabilities and the amounts accrued for tax contingencies may not be sufficient to meet any liability we may ultimately face. From time to time, we may also identify tax contingencies for which we have not recorded an accrual. Such unaccrued tax contingencies could materialize and require us to pay additional amounts of tax.

Geopolitical Risks

Investors in emerging markets, where our operations are located, are subject to greater risks than investors in more developed markets, including significant political, legal and economic risks, as well as risks related to fluctuations in the global economy.
Most of our operations are in emerging markets. Investors should fully appreciate the significance of the risks involved in investing in an emerging markets company and are urged to consult with their own legal, financial and tax advisors. Emerging market governments and judiciaries often exercise broad, unchecked discretion and are susceptible to abuse and corruption and rapid reversal of political and economic policies on which we depend. Political and economic relations among the countries in which we operate are often complex and have resulted, and may in the future result, in conflicts, which could materially harm our business, financial condition, results of operations, cash flows or prospects. The economies of emerging markets are also vulnerable to market downturns and economic slowdowns elsewhere in the world. As has happened in the past, financial problems or an increase in the perceived risks associated with investing in emerging economies could dampen foreign investment in these markets and materially adversely affect their economies. Turnover of political leaders or parties in emerging markets as a result of a scheduled election upon the end of a term of service or in other circumstances may also affect the legal and regulatory regime in those markets to a greater extent than turnover in established countries. Any of these developments could severely limit our access to capital and could materially harm the purchasing power of our customers and, consequently, our business.
Such events may create uncertain regulatory environments, which in turn could impact our compliance with license obligations and other regulatory approvals. The nature of much of the legislation in emerging markets, the lack of consensus about the scope, content and pace of economic and political reform and the rapid evolution of the legal and regulatory systems in emerging markets place the enforceability and, possibly, the constitutionality of laws and regulations in doubt and result in ambiguities, inconsistencies and anomalies. The legislation often contemplates implementing regulations that have not yet been promulgated, leaving substantial gaps in the regulatory infrastructure. Any of these factors could affect our ability to enforce our rights under our licenses or our contracts, or to defend our company against claims by other parties.
Many of the emerging markets in which we operate are susceptible to significant social unrest or military conflicts. The local authorities may order our subsidiaries to temporarily shut down their entire network or part or all of our networks may be shut down due to actions relating to military conflicts or nationwide strikes. For example, our subsidiary in Pakistan is ordered to shut down parts of its mobile network and services from time to time due to the security situation in the country. Governments or other factions, including those asserting authority over specific territories in areas of conflict, could make inappropriate use of the network, attempt to compel us to operate our network in conflict zones or disputed territories and/or force us to broadcast propaganda or illegal instructions to our customers or others (and threaten consequences for failure to do so). Forced shutdowns, inappropriate use of our network or being compelled to operate our network in conflict zones or broadcast propaganda/illegal instructions could materially harm our business, financial condition, results of operations, cash flows or prospects.
Social instability in the countries in which we operate, coupled with difficult economic conditions, could lead to increased support for centralized authority and a rise in nationalism. These sentiments could lead to restrictions on foreign ownership of companies in the telecommunications industry or nationalization, expropriation or other seizure of certain assets
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or businesses. In most of the countries in which we operate, there is relatively little experience in enforcing legislation enacted to protect private property against nationalization or expropriation. As a result, we may not be able to obtain proper redress in the courts, and we may not receive adequate compensation if in the future the governments decide to nationalize or expropriate some or all of our assets. In addition, ethnic, religious, historical and other divisions have, on occasion, given rise to tensions and, in certain cases, military conflict. The spread of violence, or its intensification, could have significant political consequences, including the imposition of a state of emergency, which could materially adversely affect the investment environment in the countries in which we operate.

Violations of and changes to applicable sanctions and embargo laws may harm our business.
Authorities have imposed significant penalties on companies that fail to comply with the requirements of applicable sanctions and embargo laws and regulations. We are subject to certain sanctions and embargo laws and regulations of the United States, the United Nations, the European Union, the United Kingdom and the jurisdictions in which we operate. Sanctions and embargo laws and regulations generally establish the scope of their own application, which arise for different reasons and can vary greatly by jurisdiction. The scope of such laws and regulations may be expanded, sometimes without notice, in a manner that could materially adversely affect our business, financial condition, results of operations, cash flows or prospects. Additionally, countries (such as China) have also adopted sanctions countermeasures that may impact our future ability to ensure our suppliers’ compliance with these laws. Notwithstanding our policies and compliance controls, we may be found in the future to be in violation of applicable sanctions and embargo laws, particularly as the scope of such laws may be unclear and subject to discretionary interpretations by regulators, which may change over time. If we fail to comply with applicable sanctions or embargo laws and regulations, we could suffer severe operational, financial or reputational consequences. Moreover, certain of our financing arrangements include representations and covenants requiring compliance with or limitation of activities under sanctions and embargo laws and regulations of certain additional jurisdictions, the breach of which may trigger defaults or cross-defaults of mandatory prepayment requirements in the event of a breach thereof. For a discussion of risks related to export and re-export restrictions, see Operational Risks - “We depend on third parties for certain services and products important to our business.” For more information on sanctions and embargo laws and regulations applicable to us, see Exhibit 99.2 — Regulation of Telecommunications.

Our operations may be adversely affected by ongoing developments in Russia and Ukraine.
The current situation in Russia and Ukraine, and the related responses of the United States, member states of the European Union, the European Union itself, the United Kingdom and certain other nations, have the potential to materially adversely affect our business in Russia and Ukraine where we have significant operations.
Since 2014, in connection with the situation in Russia and Ukraine, the United States, the European Union, and a number of other countries have imposed sanctions that block the property of certain designated businesses, organizations and individuals, prohibit certain types of transactions with designated businesses operating in certain sectors of the Russian economy and restrict investment in and trade with Crimea. Under the U.S. sanctions regime, even non-U.S. persons who engage in certain prohibited transactions may be exposed to sanctions, such as the denial of certain privileges, including those relating to financing and contracting with U.S. persons or within the United States. In addition, the United States and the European Union have implemented certain export control restrictions related to Russia’s energy sector and military capabilities. Ukraine has also enacted sanctions with respect to certain Russian entities and individuals. Russia has responded to these sanctions with countermeasures, including sanctions with respect to certain Ukrainian individuals and entities, restricting imports of certain goods from the United States, the European Union, Ukraine and other countries, imposing visa bans on certain individuals and restricting Russian companies from complying with sanctions imposed by other countries.
Such sanctions, export controls and/or other measures, including sanctions on additional persons or businesses (including vendors, joint venture and business partners, affiliates and financial institutions), could materially adversely affect our business, financial condition, results of operations, cash flows or prospects. Increased tensions between Russia and Ukraine and the continued imposition of sanctions and export controls, including prohibitions and restrictions on conducting business with certain individuals and entities, could have a material adverse effect on our businesses in Ukraine and Russia, which in turn could harm our business, financial condition, results of operations, cash flows or prospects.
Our business operations in Ukraine have been affected by the dispute. Ukraine assigned a “temporary occupied territories” status to Crimea and a “united forces operation” zone status to certain eastern Ukraine regions which are currently not under the Ukrainian government’s full control, and imposed certain restrictions and prohibitions on trade in goods and services in such territories. Our Ukrainian subsidiary, Kyivstar JSC (“Kyivstar”), shut down its network in Crimea in 2014 as well as its network in certain parts of Eastern Ukraine in 2015 and, in each case, has written off the relevant assets. Under the terms of its telecommunications licenses, Kyivstar is obliged to provide services throughout Ukraine. Kyivstar has notified the
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regulatory authorities that Kyivstar has stopped providing services in Crimea and certain parts of Eastern Ukraine and has requested clarification from such authorities regarding telecommunications operations in such areas. Since September 2014, legislation has been in effect in Ukraine that authorizes the cancellation of telecommunications licenses for sanctioned parties. There can be no assurance that the escalation of the current situation will not lead to the cancellation or suspension of, or other actions under, certain or all of our Ukrainian telecommunications licenses, or other sanctions.
    Recently, Russia and Ukraine have signaled a mutual interest in peace in eastern Ukraine. In December 2019, the Russian and Ukrainian presidents met in Paris for face-to-face peace talks and committed to a comprehensive cease-fire and a release of conflict-related detainees. Although recent peace talks aim to reduce the conflict between Russia and Ukraine, the situation in eastern Ukraine and Crimea remains fragile, and may in the future result in damage or loss of assets, disruption of services and regulatory issues which has, and may in the future, adversely impact our group. We are not able to predict further developments on this issue, including when these measures will cease to be in effect. There also may be additions to the designated persons or business lists or other expansions of sanctions by the United States, the European Union, and/or other countries that target Russia and restrict dealings related to Crimea in the future. The U.S. government stated in early 2020 that Crimea-related sanctions will remain in place until military aggression leading to the loss of civilian lives fully stops in the region. It is possible that these sanctions will be in effect for the foreseeable future. The European Union also extended certain sanctions related to Russia and Crimea in March 2019, June 2019 and December 2019. If there were an extended continuation or further increase in conflict in Crimea or in eastern Ukraine, it could result in further instability and/or worsening of the overall political and economic situation in Ukraine, Russia, Europe and/or in the global economy and capital markets generally. This instability could harm our business, financial condition, results of operations, cash flows or prospects. We could also be materially adversely impacted by a decline of the Russian ruble against the U.S. dollar or the euro and the general economic performance of Russia, by, for example, the decline of the Russian ruble against the U.S. dollar and euro, investment in Russia or trade with Russian companies decreasing substantially and the Russian government experiencing difficulty raising money through the issuance of debt in the global capital markets. For a discussion of our foreign currency risk, see Market Risks - “We are exposed to foreign currency exchange loss and currency fluctuation and translation risks.” As we derive a significant portion of our revenue from our Russian and Ukrainian operations, such developments and measures could have a material adverse impact on our group.

The physical infrastructure in many countries in which we operate is in poor condition and further deterioration in the physical infrastructure could harm our business.
In many countries in which we operate, the physical infrastructure, including transportation networks, power generation and transmission and communications systems, is in poor condition. In some of the countries in which we operate, such as Russia, the public switched telephone networks have reached capacity limits and need modernization, which may create inconvenience for our customers and will require us to make additional capital expenditures. In addition, some of the markets in which we operate are vulnerable to extreme weather, the occurrence of which could result in disruptions or damage to our networks, or to military conflict which could result in damage our physical infrastructure.

Continued growth in local, long distance and international traffic, including that generated by our customers, and development in the types of services provided may require substantial investment in public switched telephone networks. Any efforts to modernize infrastructure may result in increased charges and tariffs, potentially adding costs to our business. The deterioration of the physical infrastructure harms the economies of these countries, disrupts the transportation of goods and supplies, adds costs to doing business and can interrupt business operations. Further deterioration in the physical infrastructure in many of the countries in which we operate could harm our business, financial condition, results of operations, cash flows or prospects.

The banking systems in many countries in which we operate remain underdeveloped, there are a limited number of creditworthy banks in certain of these countries with which we can conduct business, and currency control requirements restrict activities in certain markets in which we have operations.
The banking and other financial systems in many countries in which we operate are less developed or regulated, and laws relating to banks and bank accounts are subject to varying interpretations and inconsistent applications. Such banking risk cannot be completely eliminated by diversified borrowing and conducting credit analyses. Uncertain banking laws may also limit our ability to attract future investment. A banking crisis in any of these countries affecting the capacity for financial institutions to lend or fulfill their existing obligations or the bankruptcy or insolvency of the banks from which we receive, or with which we hold, our funds could result in the loss of our deposits, the inability to borrow or refinance existing borrowings or otherwise negatively affect our ability to complete banking transactions in these countries, which could harm our business, financial condition and results of operations.

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    In addition, central banks and governments in the markets in which we operate may restrict or prevent international transfers or impose foreign exchange controls or other currency restrictions, which could prevent us from making payments, including the repatriation of dividends and payments to third party suppliers. For more information on currency restrictions, see Note 17 — Financial Risk Management — Liquidity Risks — Currency Control Risks. Furthermore, banks have limitations on the amounts of loans that they can provide to single borrowers, which could limit the availability of functional currency financing and refinancing of existing borrowings in these countries. There can be no assurance that we will be able to obtain approvals under the foregoing restrictions or limitations, each of which could harm our business, financial condition, cash flows, results of operations or prospects.

General Risk Factors
If we fail to develop and maintain an effective system of internal controls covering financial reporting, we may be unable to accurately or timely report our financial results or prevent fraud, and investor confidence and the market price of our shares may be materially and adversely impacted.

Effective internal controls over financial reporting, together with adequate disclosure controls and procedures, are necessary for us to provide reliable financial reports and are designed to prevent fraud. In connection with the audit of our consolidated financial statements for the year ended December 31, 2022, management identified a material weakness in our internal controls over financial reporting.

As defined in the standards established by the U.S. Public Company Accounting Oversight Board, a “material weakness” is a deficiency, or combination of deficiencies, in internal controls covering financial reporting, such that there is a reasonable possibility that a material misstatement of the financial statements will not be detected or prevented on a timely basis.

On June 25, 2023, we published our Dutch Annual Report 2022 (“Dutch Annual Report”), which included our consolidated financial statements for the year ended December 31 2022, prepared in accordance with IFRS. After we published our Dutch Annual Report and prior to the publication of this Annual Report on Form 20-F, management concluded that there was an error related to the presentation of the derecognition of non-controlling interests in relation to the disposal of our stake in our Algerian subsidiary, Omnium Telecom Algérie SpA, in our 2022 Consolidated Statement of Comprehensive Income and Consolidated Statement of Changes in Equity. Specifically, the error related to the treatment of the derecognition of non-controlling interest (“NCI”) within the Consolidated Statement of Changes in Equity and Consolidated Statement of Comprehensive Income. Under Dutch law, the Company determined the error does not result in financial statements that are seriously defective in providing a view that enables a sound judgment to be formed on assets, liabilities, equity and results of the Company and, insofar as the nature of financial statements permit, of its solvency and liquidity. In accordance with IFRS and Dutch law, the Company will correct and disclose the error retrospectively in its statutory accounts in its half-yearly financial statements and subsequently in the full year 2023 Dutch annual report. As a result, the Company will not correct the previously issued consolidated financial statements, VEON Ltd.’s Dutch statutory financial statements for the year ended December 31, 2022, through an additional filing of the 2022 Dutch Annual Report in the Netherlands. This Annual Report on Form 20-F has corrected this error and properly derecognized the non-controlling interest of $824 million related to the sale of our Algerian subsidiary within other equity in the Consolidated Statement of Changes in Equity with no impact on other comprehensive income and corrected this error in the Consolidated Statement of Comprehensive Income. The correction of this error does not impact the total consolidated equity. Refer to Note 24 for further details.

Due to the size of the disposal, we determined the misstatement represented a material misstatement and reflected a material weakness related to the accounting and financial statement presentation for disposals of businesses. This material weakness, if not remediated in a timely manner, may lead to material misstatements in our future consolidated financial statements. See Item 15. Controls and Procedures for further information about the material weakness and management’s assessment of our internal controls over financial reporting.

As a public company, we are required to maintain internal control over financial reporting, including adequate disclosure controls and procedures, and to report any material weaknesses in those internal controls. For example, we are required to perform system and process evaluation and testing of our internal control over financial reporting to allow our management to report on the effectiveness of our internal controls over financial reporting, as required by Section 404 of the Sarbanes-Oxley Act. If we are unable to successfully remediate the identified material weakness, if we discover any additional material weaknesses or if we are otherwise unable to report financial statements accurately or in a timely manner, we would be required to continue disclosing any such material weaknesses in future filings with the SEC, which could adversely affect our business, investor confidence in the company and the market price of our ordinary shares and could subject us to litigation or regulatory enforcement actions. As a result, shareholders could lose confidence in our financial and other public reporting, which would harm our business and the market value of our ordinary shares.

Following the identification of the material weakness, we have begun taking measures, and we will continue to take measures, to remediate control deficiencies. See Item 15. Controls and Procedures for further information about the remediation plan for the material weakness.

However, the implementation of these measures may not fully address the material weakness in our internal controls covering financial reporting, and we cannot yet conclude that they have been fully remediated. Our failure to correct the material weakness or the failure to discover and address any other deficiencies could result in inaccuracies in our financial statements and impair our ability to comply with applicable financial reporting requirements and related regulatory filings on a timely basis.

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Adoption of new accounting standards and regulatory reviews could affect reported results and financial position.
Our accounting policies and methods are fundamental to how we record and report our financial condition and results of operations. Accounting standard-setting bodies, including the International Accounting Standards Board, may change accounting regulations that govern the preparation and presentation of our financial statements, and those who interpret the accounting standards, including the U.S. Securities and Exchange Commission (the “SEC”) and the Dutch Authority for the Financial Markets (the “AFM”) may amend or even reverse their previous interpretations or positions on how various accounting standards should be applied. Those changes may be difficult to predict and could have a significant impact on the way we account for certain operations and present our financial position and operating income. In some instances, a modified standard or interpretation thereof, an outcome from a unfavorable regulatory review relating to our financial reporting or new requirement may have to be implemented with retrospective effect, which requires us to restate or make other changes to our previously issued financial statements and other financial information issued and such circumstances may involve the identification of one or more significant deficiencies or material weaknesses in our internal control over financial reporting, or may otherwise impact how we prepare and report our financial statements, and may impact future financial covenants in our financing documents. For example, we were engaged in a comment letter process with the AFM regarding our financial statements as of and for the six and three-month periods ended June 30, 2020 in which the AFM indicated that our goodwill impairment tests may have been applied incorrectly and that an additional goodwill impairment charge may be necessary, which concluded in December 2021. While the outcome of this particular process did not require us to restate previously issued financial statements or result in other changes to our goodwill impairment testing being imposed, there can be no assurance that the AFM will not raise new comments on our financial statements in the future that will be resolved without adverse consequences.
For more information on the impact of IFRS on our Audited Consolidated Financial Statements and on the implementation of new standards and interpretations issued, see Note 25—Significant Accounting Policies to our Audited Consolidated Financial Statements.

A disposition by our largest shareholder of its stake in VEON Ltd. could harm our business.
We derive benefits and resources from the participation of our largest shareholder, L1T VIP Holdings S.à r.l. (“LetterOne”), in our company such as industry expertise, management oversight and business acumen. Historically, we derived the same benefits from Telenor ASA (“Telenor”), until it fully divested its interest in VEON Ltd. ADSs in November 2019. For additional information on Telenor’s divestment, see Item 7.A — Major Shareholders. Should LetterOne undertake a divestment of its stake, we would be deprived of those benefits, which could harm our business, financial condition, results of operations, cash flows or prospects.

Our largest shareholder may pursue diverse development strategies, which may hinder our ability to expand or compete in certain regions.
LetterOne is VEON Ltd.’s largest shareholder, beneficially owning approximately 47.85% of our issued and outstanding shares as of March 1, 2021. In addition, LetterOne is the holder of the depositary receipts issued by Stichting Administratiekantoor Mobile Telecommunications Investor (“Stichting”), which represents an additional 8.31% of VEON Ltd.’s issued and outstanding shares as of March 1, 2021, and is therefore entitled to the economic benefits (dividend payments, other distributions and sale proceeds) of such depositary receipts and, indirectly, of the common shares represented by the depositary receipts. Stichting, however, has the power to vote and direct the voting of, and the power to dispose and direct the disposition of, the ADSs, in its sole discretion, in accordance with the Conditions of Administration and Stichting’s articles of association. For more information, see Item 7.A — Major Shareholders.
As a result, LetterOne has some ability to influence the outcome of matters submitted to our shareholders for approval and, through our cumulative voting procedures, the election of members to our board or, alternatively, could enter into a shareholders’ or similar agreement impacting the composition of our board. A new board could take corporate actions or block corporate decisions by VEON Ltd. with respect to capital structure, financings, dispositions, acquisitions and commercial transactions that might not be in the best interest of the minority shareholders or other security holders.
At various times our shareholders, including LetterOne, have had different strategies from us and from one another and have engaged in litigation against our company with respect to disagreements over strategy. In addition, we understand that LetterOne has a minority interest in companies that compete with our subsidiary in Ukraine.

Our business may be adversely impacted by work stoppages and other labor matters.matters
Although we consider our relations with our employees to be generally good, there can be no assurance that our operations will not be impacted by unionization efforts, strikes or other types of labor disputes or disruptions. For instance, employee dissatisfaction or labor disputes could result from the implementation of internal operational and team adjustments (which have recentlycost savings initiatives, which included redundancies in our Amsterdam and London offices) necessary to implement our new operating model as part of our continued strategy and efforts to further reduce corporate costs.offices, most recently in 2023. We may also experience strikes or other labor disputes or disruptions in connection with social unrest or political events. For a discussion of our employees represented by works councils, unions or collective bargaining agreements, see Item 6.D — Directors, Senior Management and Employees — 6.D—Employees. The ability to work can

Work stoppages could also be impactedoccur due to natural disasters, civil unrest (including potential dissatisfaction with regards to our response to the ongoing conflict between Russia and Ukraine) or security breaches/threats, makingsuch as due to the ongoing conflict between Russia and Ukraine, which would make access to work places and management of our systems difficult.difficult and may mean that we are not able to timely or cost effectively meet the demands of our customers. In Ukraine, we may experience work perturbation and deficiencies due to loss of key personnel to mobilization efforts in connection with the conflict and migration outside of Ukraine which may affect the quality of service delivery and timeliness of service restoration in connection with our Ukrainian operations. Furthermore, work stoppages or slow-downs experienced by our customers or suppliers could result in lower demand for our services and products. In the event that we, or one or more of our customers or suppliers, experience a labor dispute or disruption, it could result in increased costs, negative media attention and political controversy, andwhich could harm our business, financial condition, results of operations, cash flows or prospects.

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Adoption of new accounting standards and regulatory reviews could affect reported results and financial position.
Our accounting policies and methods are fundamental to how we record and report our financial condition and results of operations. Accounting standard-setting bodies, including the International Accounting Standards Board, the U.S. Securities and Exchange Commission (the "SEC") and the Dutch Authority for the Financial Markets (the "AFM"), may change accounting regulations that govern the preparation and presentation of our financial statements, and those who interpret the accounting standards, including the SEC, the AFM and our independent registered public accounting firm, may amend or even reverse their previous interpretations or positions on how various standards should be applied. Those changes may be difficult to predict and could have a significant impact on the way we account for certain operations and present our financial position and operating income. In some instances, a modified standard, an outcome from a regulatory review or new requirement may have to be implemented with retrospective effect, which requires us to restate previous financial statements, or may otherwise impact how we prepare and report our financial statements, and may impact our future financial covenants in our debt documents.
For more information on the impact of IFRS on our Audited Consolidated Financial Statements and on the implementation of new standards and interpretations issued, see Item 5 — Operating and Financial Review and Prospects — Key Developments During 2020 and Note 24 — Significant Accounting Policies to our Audited Consolidated Financial Statements.

Risks Related to the Ownership of our ADSs

Our ADSThe price of our ADSs may be volatile, and purchasersholders of ADSs could incur substantial losses.
Our ADSVolatility in the market price of our ADSs may be volatile. The stock market in general has experienced extreme volatility that has often been unrelated to the operating performance of particular companies. As a result of this volatility,prevent holders of our ADSs may not be able to sellfrom selling their ADSs at or above the price at which they purchasepurchased our ADSs. The markettrading price for our ADSs may be influenced bysubject to wide price fluctuations in response to many factors, including:
adverse geopolitical and macroeconomic developments, including those caused by the ongoing conflict between Russia and Ukraine;
involuntary deconsolidation of our operations in Ukraine;
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breach or default of the covenants in our financing agreements;
the success of competitive products or technologies;
the issuance of new shares or sales of shares by major shareholders or the perception that such issuances or sales could occur;
regulatory developments in the foreign countries in which we operate;
developments or disputes concerning licenses or other proprietary rights;
the recruitment or departure of key personnel;
quarterly or annual variations in our financial results or those of companies that are perceived to be similar to us;
market conditions in the industries in which we compete and issuance of new or changed securities analysts’ reports or recommendations;
the failure of securities analysts to cover our shares or changes in financial estimates by analysts;
any subsequent ratings downgrades (in the event we are able to obtain credit ratings again);
the inability to comply with, or notices of non-compliance with, certain NASDAQ listing rules;
investor perception of our company and of the industry in which we compete;compete, as well as of the countries in which we operate; and
other general economic, political and market conditions.

These and other factors, including the other factors listed in this
Item 3.D—Risk Factors might cause the market price of our ADSs to fluctuate substantially, which might limit or prevent holders of our ADSs from readily selling their ADSs and may otherwise negatively affect the liquidity of our ADSs. In addition, in recent years, the stock market has experienced extreme volatility that has often been unrelated to the operating performance of particular companies, including at the outset of the COVID-19 pandemic and in connection with the ongoing conflict between Russia and Ukraine.
Various factors may hinder the declaration and payment of dividends.
The payment of dividends is subject to the discretion of VEON Ltd.’sour board and VEON Ltd.’s assets consist primarily of investments in its operating subsidiaries. For the financial yearyears ended December 31, 2022, 2021 and 2020, we paid nodid not pay a dividend.Various factors may cause theour board to determine not to pay dividends or not to increase dividends. Such factors include VEON Ltd.’sour financial condition itsand prospects, our earnings, shareholders equity and equity free cash flow, the movement of the U.S. dollar against VEON’sour local currencies, itssuch as the Ukrainian hryvnia, our leverage, itsour capital requirements, contractual and currency restrictions, the economic outlook of markets in which we operate, legal proceedings and other such factors as VEON Ltd.’sour board may consider relevant. For more information on our policy regarding dividends, see Item 8.A — 8.A—Consolidated Statements and Other Financial Information — Information—Policy on Dividend Distributions and Operational Risks — “As—Operational Risks—As a holding company VEON Ltd.
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dependswith a number or operating subsidiaries, we depend on the performance of itsour subsidiaries and their ability to pay dividends or make other transfers to VEON Ltd., as well as the ability to make certain intercompany payments and may therefore be affected by changes in exchange controls and currency restrictions in the countries in which its subsidiaries operate.transfers.

Holders of our ADSs may not receive distributions on our common shares or any value for them if it is illegal or impractical to make them available to them.
The depositary of our ADSs has agreed to pay holders of our ADSs the cash dividends or other distributions it or the custodian for our ADSs receivesreceive on our common shares or(or other deposited securitiessecurities) after deducting its fees and expenses. Holders of our ADSs will receive these distributions in proportion to the number of our common shares that their ADSs represent. However, the depositary is not responsible for making such payments or distributions if it is unlawful or impractical to make a distribution available to any holders of ADSs. For example, it would be unlawful to make a distribution to a holder of ADSs, if such distribution consists of securities that require registration under the Securities Act but that are not properly registered or distributed pursuant to an applicable exemption from registration. The depositary is not responsible for making a
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distribution available to any holders of ADSs if any government approval or registration required for such distribution cannot be obtained after reasonable efforts made by the depositary. We have no obligation to take any other action to permit the distribution of our ADSs, common shares, rights or anything else to holders of our ADSs. This means that holders of our ADSs may not receive the distributions we make on our common shares or any value for them if it is illegal or impractical for usthe depositary to make them available.available, including in the case of sanctioned holders. These restrictions may materially reduce the value of the ADSs.
Our ADSs and common shares represented by ADSs trade on more than one market and this may result in reduced liquidity, increased volatility and price variations between such markets.
Our ADSs trade on NASDAQ and our common shares trade on Euronext Amsterdam.We also have unsponsored common shares trading on MOEX, over which we have limited visibility and which is subject to a delisting process by MOEX. On March 8, 2023, we changed the ratio in the Company’s ADR program, comprising a change in the ratio of American Depositary Shares (the “ADSs”) to VEON common shares (the “Shares”) from one ADS representing one Share, to one ADS representing 25 Shares (the “Ratio Change”). Trading in our securities occurs on different markets, in different currencies (U.S. dollars on NASDAQ and euro on Euronext Amsterdam), at a different ratio (since March 8, 2023) and at different times as a result of different time zones, trading days and public holidays in the United States and the Netherlands. The trading prices of our securities on these markets may differ due to these and other factors, including the inability of market participants to take advantage of arbitrage opportunities and price differentials arising between the trading venues.

The liquidity in our securities may be limited. Listing of our ADSs and common shares on multiple trading venues and convertibility of our ADSs into common shares may further contribute to the split of liquidity between NASDAQ, Euronext Amsterdam and any other venues where our securities may be admitted to trading. This may impair your ability to sell your ADSs at the time you wish to sell them or at a price that you consider reasonable. Furthermore, any decrease in the trading price of our ADSs or Shares on one of these markets could cause a decrease in the trading price of our securities on the other markets. While our securities are fungible between the markets or can be made fungible via deposit and cancellation procedures as set out in the deposit agreement, our depositary has in the past and could in the future restrict the conversion of our Shares into ADSs (or vice versa) on the basis of sanction restrictions or due to other restrictions.
VEON Ltd. is a Bermuda incorporated exempt company that, while headquartered in the Netherlands with its principal place of business in Amsterdam, is governed by Bermuda law, which may affect your rights as a shareholder or holder of ADSs, including your ability to enforce civil liabilities under U.S. securities laws.
VEON Ltd. is a Bermuda incorporated exempted company. As a result, the rights of VEON Ltd.’s shareholders are governed by Bermuda law and by VEON Ltd.’sits bye-laws. The rights of shareholders under Bermuda law may differ from the rights of shareholders of companies incorporated in other jurisdictions. In addition, holders of ADSs do not have the same rights under Bermuda law and VEON Ltd.’s bye-laws as registered holders of VEON Ltd.’s common shares. As substantially all of our assets are located outside the United States, it may be difficult for investors to enforce in the United States judgments obtained in U.S. courts against VEON Ltd. or its directors and executive officers based on civil liability provisions of the U.S. securities laws. Uncertainty exists as to whether courts in Bermuda will enforce judgments obtained in other jurisdictions, such as the United States and the Netherlands, under the securities laws of those jurisdictions, or entertain actions in Bermuda under the securities laws of other jurisdictions.

As a foreign private issuer within the meaning of the Exchange Act and the rules of NASDAQ, we are subject to different U.S. securities laws and NASDAQ governance standards than domestic U.S. issuers. Thisissuers, which may afford less protection to holders of our securities, and such holders may not receive corporate and company information and disclosure that they are accustomed to receiving or in a manner in which they are accustomed to receiving it.ADSs.
As a foreign private issuer, the rules governing the information that we disclose differ from those governing U.S. corporations pursuant to the Exchange Act. Although we currently report periodic financial results and certain material events, we are not required to file quarterly reports on Form 10-Q or provide current reports on Form 8-K disclosing significant events within four business days of their occurrence. In addition, we areBermuda incorporated exempt from the SEC’s proxy rules, and proxy statements that we distribute will not be subject to review by the SEC. Our exemption from Section 16 rules regarding sales of our shares by insiders means that holders of our securities will have less data in this regard than shareholders of U.S. companies that are subject to this part of the Exchange Act. As a result, holders of our securities may not have all the data that they are accustomed to having when making investment decisionscompany with respect to domestic U.S. public companies.
While our ADSs are listed on the NASDAQ Global SelectCapital Market, as a Bermuda company, we are permitted to follow “home country practice” in lieu of certain corporate governance provisions under the NASDAQ listing rules that are applicable to a U.S. company. Accordingly, VEON’s shareholders do not have the same protections as are afforded to shareholders of companies that are subject to all of NASDAQ’s corporate governance requirements. The primary difference between ourCertain corporate governance practices andin Bermuda, may differ significantly from the NASDAQ rules relates to NASDAQcorporate governance listing rule 5605(b)(1), which provides that each U.S. company listed on Nasdaq must have a majority of independent directors, as defined in the NASDAQ rules. Bermuda law does not require that we have a majority of independent directors and, as a foreign private issuer, we are exempt from complying with this NASDAQ requirement.standards. For more information on the significant differences between our corporate governance practices and those followed by U.S. companies under the NASDAQ listing rules, see Item 16.G — 16.G—Corporate Governance.

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Holders of ADSs may be restricted in their ability to exercise voting rights and the information provided with respect to shareholder meetings.
Holders of ADSs generally have the right under the deposit agreement to instruct the depositary to exercise the voting rights for the equity shares represented by such holders’ ADSs. At our request, the depositary will mail to holders any notice of shareholders’ meeting received from us together with information explaining how to instruct the depositary to exercise the voting rights of the common shares represented by ADSs. If the depositary timely receives voting instructions from a holder of ADSs, it will endeavor to vote the securities represented by the holder’s ADSs in accordance with such voting instructions. However, the ability of the depositary to carry out voting instructions may be limited by practical and legal limitations and the terms of the common shares on deposit. We cannot assure you that you will receive voting materials in time to enable you to return voting instructions to the depositary in a timely manner.

We may lose our foreign private issuer status in the future, which could result in significant additional costs and expenses.
    We are a “foreign private issuer,” as such term is defined in Rule 405 under the Securities Act, and therefore, we are not required to comply with all the periodic disclosure and current reporting requirements of the Exchange Act and related rules and regulations.
The rules governing the information that foreign private issuers are required to disclose differ from those governing U.S. corporations pursuant to the Exchange Act. Although we currently report periodic financial results and certain material events, we are not required to file quarterly reports on Form 10-Q or provide current reports on Form 8-K disclosing significant events within four business days of their occurrence. In addition, we are exempt from the SEC’s proxy rules and proxy statements that we distribute are not subject to review by the SEC and Section 16 of the Exchange Act regarding sales of our shares by insiders.
In the future, we could cease to be considered a foreign private issuer if a majority of our outstanding voting securities are directly or indirectly held of record by U.S. residents and we fail to meet additional requirements necessary to avoid lossa majority of foreign private issuer status.our directors or management are U.S. citizens or residents. Based on a review of our register of members maintained in Bermuda, as of March 1, 2021,June 15, 2023, a total of 1,228,276,4031,038,276403 common shares representing approximately 69.92%59.1% of VEON Ltd.’s issued and outstanding common shares were held of record by BNY (Nominees) Limited in the United Kingdom as custodian of The Bank of New York Mellon for the purposes of our ADS program, and a total of 515,226,176492,341,642 common shares representing approximately 29.33%28.0% of VEON Ltd.’s issued and outstanding common shares were held of record by by Nederlands Centraal Instituut Voor Giraal Effectenverkeer B.V. inand where ING Bank N.V. is acting as custodian of The Bank of New York Mellon, for the Netherlands.purposes of our ADS program, a total of 36,113,090 common shares representing approximately 2.1% of VEON Ltd.’s issued and outstanding shares were held of record by Nederlands Centraal Instituut Voor Giraal Effectenverkeer B.V., for the purposes of our common shares listed and tradable on Euronext Amsterdam, and a total of 190,000,000 common shares representing approximately 10.8% of VEON Ltd.’s issued and outstanding shares were held of record by L1T VIP Holdings S.a.r.l. As of March 1, 2021, 21June 15, 2023, 19 record holders of VEON Ltd.’s ADRs, holding an aggregate of 758,028,329763,528,350 common shares (representing approximately 43.15%43.5% of VEON Ltd.’s issued and outstanding shares), were listed as having addresses in the United States. As of June 15, 2023, less than a majority of our directors and management are U.S. citizens or residents. In the event that we lose our foreign private issuer status, the regulatory and compliance costs to us under U.S. securities laws as a U.S. domestic issuer may be significantly higher than costs we incur as a foreign private issuer, which could have a material adverse effect on our business and financial results.issuer.
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ITEM 4. INFORMATION ON THE COMPANY

A. History and Development of the Company
VEON is a leading global provider of connectivity and internet services. Present in some of the world’s most dynamic markets, VEON currently provides more than 210157 millioncustomers with voice, fixed broadband, data and digital services.services (which excludes customers provided by the Group’s Russian Operations which have been classified as discontinued operations). VEON currently offers services to customers in 9the following countries: Russia,Pakistan, Ukraine, Pakistan, Kazakhstan, Algeria,Bangladesh, Uzbekistan, Bangladesh, Kyrgyzstan and Georgia.Kyrgyzstan. VEON’s reportable segments currently consist of the following sevenfive segments: Russia, Pakistan, Algeria,Ukraine, Kazakhstan, Bangladesh Ukraine, Uzbekistan and Kazakhstan.Uzbekistan. Kyrgyzstan is not a reportable segment; we therefore present our result of operations in Kyrgyzstan separately under “Other”. We provide key services, among others, under the “Beeline,” “Kyivstar,” “banglalink,“Banglalink,“Jazz” and “Djezzy”“Jazz” brands. As of December 31, 2020,2022, we had 43,63916,422 employees. For a breakdown of total revenue by category of activity and geographic segments for each of the last three financial years, see Item 5 — 5—Operating and Financial Review and Prospects.
Our predecessor PJSC VimpelCom (formerly OJSC “VimpelCom”) was founded in 1992. In 1996, VimpelCom listed on the New York Stock Exchange, where itExchange. Its successor, VimpelCom Ltd., a Bermuda company, remained listed on the New York Stock Exchange until 2013 when VimpelCom moved its listing moved to the NASDAQ Global Select Market. In March 2017, VimpelComthe company rebranded toas VEON and on April 4, 2017, VEON began trading its ordinary shares on Euronext Amsterdam. In October 2022, our listing was transferred to the NASDAQ Capital Market.
In the early 2000s, we began an expansion into the Commonwealth of Independent States (CIS)certain markets in Eastern Europe and Central Asia by acquiring local operators or entering into joint ventures with local partners, including, but not limited to, in Kazakhstan (2004), Ukraine (2005), Uzbekistan (2006), Armenia (2006) and Georgia (2006). In 2009 and 2010, PJSC VimpelCom and Ukrainian mobile operator, Kyivstar, combined, and we subsequently established our headquarters in Amsterdam. Our expansion efforts have included transactions involving operations outside of CIS. In 2011, we completed the acquisition of Wind Telecom S.p.A., an international provider of mobile and fixed-line telecommunications and internet services with operations in Italy, through Wind Telecom, and in Algeria, Bangladesh and Pakistan, through GTH (previouslyGlobal Telecom Holding (GTH, previously known as Orascom Telecom Holding S.A.E.).
In November 2016, the groupGroup combined its Italian mobile telecommunications business with that of CK Hutchison Holdings Ltd. in a joint venture company named Wind Tre. In July 2018, the groupGroup announced the sale of its 50% stake in Wind Tre to CK Hutchison Holdings Ltd. which was completed in September 2018. In July 2019, VEON Holdings B.V. launched a mandatory tender offer (“MTO”) to purchase the shares of GTH, a subsidiary of VEON which consolidatesconsolidated the group’sGroup’s operations in Algeria, Bangladesh and Pakistan. At the close of the MTO in August 2019, VEON held approximately 98.24% of GTH’s total outstanding shares. VEON subsequently embarked on a comprehensive restructuring of GTH, including a successful offer to acquire substantially all of GTH’s operating assets in Algeria, Pakistan and Bangladesh following the delisting of GTH from the Egyptian Exchange in September 2019. In late 2020, we sold our operating subsidiary in Armenia. In March 2021, the Group successfully completed its acquisition of the 15% minority stake in Pakistan Mobile Communication Limited (“PMCL”), its Pakistan operating business, from the Dhabi Group for US$273 million. In July 2021, VEON exercised its put option to sell the entirety of its 45.57% stake in its Algerian subsidiary, Omnium Telecom Algérie SpA, which owns Algerian mobile network operator, Djezzy, to the Algerian National Investment Fund, Fonds National d’Investissement (FNI). Following the exercise of the put option for our stake in Algeria on July 1, 2021, the sale of our stake in Djezzy Algeria was completed on August 5, 2022 for a sale price of US$682 million. On November 24, 2022, following a competitive process, we entered into an agreement to sell our Russian Operations to certain senior members of the management team of VimpelCom, led by its current CEO, Aleksander Torbakhov. Under the agreement, we will receive consideration of RUB 130 billion (approximately US$1,900 million equivalent). The SPA contains provisions amongst others that in the event VimpelCom acquires VEON Holdings B.V.’s debt in excess of the sales consideration, VEON will work with the purchasers to satisfy its obligations to them as a bondholder. The transaction is subject to certain closing conditions including the receipt of requisite regulatory approvals and licenses from relevant government authorities in Russia and Western jurisdictions (United States, United Kingdom, European Union, and Bermuda) for the proposed structure of the sale. As of July 24, 2023, Russian regulatory approvals have been obtained as well as the OFAC license and required authorizations from the United Kingdom and Bermudan authorities. The remaining closing conditions to be satisfied include, amongst others, any required license from the European Union or any required consent from VEON creditors in order to cancel the debt provided as consideration and/or complete the sale. The result is that Russian Operations is classified as held-for-sale and discontinued operations and we no longer account for depreciation and amortization expenses of Russia assets.
     In Septemberlate 2019, we announced a new strategystrategic framework at the Group level including a commitment to boost long-term growth beyond traditional connectivity services. The strategy framework setThis is laid out how VEON plans to drive value fromover three business pillars:vectors: “Infrastructure” – its fundamental mobile and fixed line connectivity services and the drive of 4G adoption; “Digital Operator” – a portfolio of new services built around digital technologies with the active involvement of big data and artificial intelligence; and future“Ventures” – assets which seeks to identify,
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acquire and develop ‘’know-how”“know-how” and technologies that open up adjacent growth opportunities. Since 2021, as part of our “Digital Operator” vector, our operating companies have been executing our “digital operator 1440” model pursuant to which we aim to enrich our connectivity offering with proprietary digital applications and services. With this model, we aspire to grow not only the market share of our operators, but also the relevance and the wallet share of our businesses and industry by delivering value via, for example, mobile entertainment, mobile health, mobile education, and mobile financial services.
As part of our initiative to digitize our core telecommunications business, ensuring we address 4G penetration levels across the groupGroup is vital as 4G services remain a core enabler of our digital strategy. We intend to continue focusing on increasing our capital investment efficiency, including with respect to our IT, network, and distribution costs. We have secured network sharing agreements and intend to maintain our focus on achieving an asset-light business model in certain markets, where we own only the core assets needed to operate our business. For further information on our capital expenditures, see Item 5 — 5—Operating and Financial Review and Prospects — Prospects—Liquidity and Capital Resources — Resources—Future Liquidity and Capital Requirements. We anticipate that we will finance the investments with operational cash flow, cash on our balance sheet and external financing. For more information on our recent developments, see Item 5 — 5—Operating and Financial Review and Prospects — Prospects—Key Developments During 2020.for the year ended December 31, 2022

and
Item 5—Operating and Financial Review and Prospects—Key Developments after the year ended December 31, 2022.
    VEON Ltd. is an exempted company limited by shares registered under the Companies Act 1981 of Bermuda, as amended (the “Companies Act”), incorporated on June 5, 2009, and our registered office is located at Victoria Place, 31 Victoria Street, Hamilton HM 10, Bermuda. Our headquarters are located at Claude Debussylaan 88, 1082 MD, Amsterdam, the Netherlands. Our telephone number is +31 20 797 7200. VEON Ltd. is registered with the Dutch Trade Register (registration number 34374835) as a company formally registered abroad (formeel buitenlandse kapitaalvennootschap), as this term is referred to in the Dutch Companies Formally Registered Abroad Act (Wet op de formeel buitenlandse vennootschappen), which means that
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we are deemed a Dutch resident company for tax purposes in accordance with applicable Dutch tax regulations. Our website is www.veon.com. The information presented on our website is not part of this Annual Report on Form 20-F.     
    Our legal representative in the United States is Puglisi & Associates, 850 Library Ave, Suite 204, Newark, DE 19711 (+1 (302) 738 6680). Our agent for service of process in the United States is CT Corporation, 11 Eighth Avenue, New York, NY 10011 (+1 (212) 894 8400). In addition, the SEC maintains a website that contains reports, proxy and information statements, and other information regarding issuers that file electronically with the SEC, which can be accessed over the internet at http://www.sec.gov.

B. Business overview
Business Units and Reportable Segments
VEON Ltd. is the holding company for a number of operating subsidiaries and holding companies in various jurisdictions. We currently operate and manage VEON on a geographical basis. These segments are based on the different economic environments and varied stages of development across the geographical markets we serve, each of which requires different investment and marketing strategies.
Our reportable segments currently consist of the following sevenfive geographic segments: Russia, representing our “cornerstone” market; Pakistan, Ukraine, Kazakhstan, Uzbekistan and Kazakhstan, representing our “growth engines”; and Algeria and Bangladesh, representing our “frontier markets”.Bangladesh. We also present our results of operations for “Other frontier markets” as well as “HQ“Others” and eliminations”“HQ” separately, although these are not reportable segments. “Other frontier markets”“Others” represents our operations in Kyrgyzstan Armenia and Georgia. “HQ and eliminations”“HQ” represents transactions related to management activities within the groupGroup in Amsterdam, London, Luxembourg and LuxembourgDubai and costs relating to centrally managed operations and reconciles the results of our reportable segments and our total revenue and Adjusted EBITDA.
See Item 5 — 5—Operating and Financial Review and Prospects — Prospects—Reportable Segments and Note 2 - 2—Segment informationInformation to our Audited Consolidated Financial Statements for further details.
This Item 4, unless indicated otherwise, information on the Company provides a description of our business that is current as of December 31, 2022. Important aspects of our business operations may be subject to change, including licensing, our product offering, our market position and contractual arrangements with governments and key third parties. For a further discussion on the potential impact of the ongoing conflict between Russia and Ukraine on our business, see Item 3.D—Risk Factors and Item 5—Operating and Financial Review and Prospects—Factors Affecting Comparability and Results of Operations—The Conflict between Russia and Ukraine.
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Subsidiaries
    The table below sets forth our significant subsidiaries as of December 31, 2020.2022. The equity interest presented represents our ownership interest, direct and indirect. Our percentage ownership interest is identical to our voting power for each of the subsidiaries listed below.
Name of significant subsidiaryCountry of incorporationNature of subsidiaryPercentage of ownership interest
VEON Amsterdam B.V.NetherlandsHolding100.0 %
VEON Holdings B.V.NetherlandsHolding100.0 %
PJSC VimpelComRussiaOperating100.0 %
JSC “Kyivstar”UkraineOperating100.0 %
LLP “KaR-Tel”KazakhstanOperating75.0 %
LLC “Unitel”UzbekistanOperating100.0 %
LLC “VEON Georgia”GeorgiaVEON Finance Ireland Designated Activity CompanyOperatingIreland80.0Holding100.0 %
LLC “Sky Mobile”KyrgyzstanOperating50.1 %
VEON Luxembourg Holdings S.à r.l.LuxembourgHolding100.0 %
VEON Luxembourg Finance Holdings S.à r.l.LuxembourgHolding100.0 %
VEON Luxembourg Finance S.A.LuxembourgHolding100.0 %
Global Telecom Holding S.A.E.S.A.EEgyptHolding99.6 %
Omnium Telecom Algérie S.p.A.*AlgeriaHolding45.4 %
Optimum Telecom Algérie S.p.A.*AlgeriaOperating45.4 %
Pakistan Mobile Communications LimitedPakistanOperating85.0100.0 %
Banglalink Digital Communications LimitedBangladeshOperating100.0 %
* The Group has concluded that it controls Omnium Telecom Algérie S.p.APJSC VimpelCom was classified as held-for-sale as of December 31, 2022. For discussion of our Russian Operations interests as a discontinued operation see Note 10—Held for Sale and Optimum Telecom Algeria S.p.A,Discontinued Operations of the Audited Consolidated Financial Statements. See Note 9Significant Accounting Judgments in Note 13Transactions of the Audited Consolidated Financial Statements for further details.

details on the sale of Georgia operations.
    VEON, through its operating companies, provides customers with mobile telecommunication services in Pakistan, Ukraine, Kazakhstan, Bangladesh, Uzbekistan and Kyrgyzstan. We also provide fixed-line telecommunications services Pakistan, Ukraine, Kazakhstan and Uzbekistan as well as business-to-consumer and business-to-business OTT (over-the-top) services on mobile and fixed networks in certain markets, each of which areis described more fully below.
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    Our mobile and fixed-line businesses are dependent on interconnection services. The table below presents certain of the primary interconnection agreements that we have with mobile and fixed-line operators in Russia, Pakistan, Algeria, Bangladesh, Ukraine, Kazakhstan, Uzbekistan, and Kazakhstan:Bangladesh.
RussiaWe have interconnection agreements with mobile and fixed-line operators in Russia. During 2020, we had the following MTRs in Russia: average cost per minute of national traffic at 0.9483 RUB (US$ 0.0131) and average price per minute of national traffic at 0.9827 RUB (US$ 0.0136), which were broadly stable as compared to average cost per minute at 0.9480 RUB (US$ 0.0147) and average price per minute of national traffic at 0.9861 RUB (US$ 0.0152) in 2019 and average cost per minute at 0.9258 RUB (US$ 0.0148) and average price per minute of national traffic at 0.9750 RUB (US$ 0.0156) in 2018.
PakistanIn the territories of Pakistan and Azad Jammu and Kashmir (“AJK”) and Gilgit-Baltistan, we have several interconnection agreements with mobile and fixed-line operators. Our MTRsmobile termination rate (MTR) was PKR 0.7 in 20182020 and 2019, were at PKR 0.9 (US$0.00739)2021 and PKR 0.8 (US$0.0053), respectively,0.50 from January 1, 2022 up until June 30, 2022 and in 2020 it wasthen PKR 0.70 (US$0.00452).
0.4 from July 1, 2022 up until December 31, 2022.
AlgeriaUkraine
We have interconnection agreements with various mobile and fixed-line operators. As of December 31, 2022, in Ukraine, the effective MTR was UAH 0.8/min and effective IMTR equaled US$0.0212/min.
KazakhstanWe have interconnection agreements with mobile VoIP and fixed-linefixed operators. Our MTR for 2022 for local mobile operators was KZT 5.60/min and for fixed operators was KZT 14.80/min, except for those with Kazakhtelecom. For the 2016-2017 period, the evolution of MTRs was favorable to our business despite an asymmetry with our competitors. For the 2017-2018 period,Kazakhtelecom, our MTR remained stableis KZT 16.66/min and the asymmetry was reduced both in scope (with one competitor instead of two benefitting from the asymmetry) and in value (the gap between MTRs was reduced). In the reference interconnection offer approved for the 2018-2019 period, Autorité de Régulation de la Poste et des Communications Electroniques the (ARPCE) imposed symmetrical MTRs for all three operators for both voice and SMS (respectively DZD 0.95 for voice and DZD 1.5 for SMS). In the previous reference interconnect offer (2019-2020), the ARPCE returned to asymmetry for voice MTR (DZD 0.95, DZD 0.74, and DZD 0.67 for Ooredoo, Mobilis, and DJEZZY, respectively) while maintaining symmetry for SMS (DZD 1.5 ). In the last reference interconnection offer (2020-2021), symmetry was again applied for both voice (DZD 0.68 /min) and SMS (DZD 1.5).our IMTR is KZT 53.76/min.
BangladeshWe have interconnection agreements with interconnection exchange (ICX)(“ICX”) operators, international gateway (IGW)(“IGW”) operators, mobile operators, internet protocol telephony service providers (IPTSPs)(“IPTSPs”) and fixed-line operators. The internationaldomestic termination rate remains unchanged since August 14, 2018, at BDT 0.14/min (terminating mobile operator receives BDT 0.10 and ICX receives BDT 0.04). In July 2020, the BTRC imposed asymmetric mobile termination rates on the SMP operators. The minimum termination rate of international calls was changed to US$ 0.004/min with effect from February 14, 2020, following which the minimum termination rates became US$ 0.006/min.2, 2022. Henceforth, IGW operators are required to share 22.5% of international call termination revenue with mobile operators based on the minimum international call termination rate. The domestic termination rate was changed, with effect from August 14, 2018, to BDT 0.14/min or US$0.0017/min (terminating mobile operator gets BDT 0.10 (US$0.0012) and ICX gets BDT 0.04 (US$0.0005).
UkraineUzbekistanWe have interconnection agreements with various mobile and fixed-line operators. As of December 31, 2020,The MTR rate in Ukraine, the effective MTR was UAH 0.12/min (US$0.0043) as well as effective IMTR equaled US$ 0.048/min.
UzbekistanWe have interconnection agreements with various mobile and fixed-line operators. On September 5, 2017, the State Committee of Uzbekistan on Privatization, Demonopolization and Development of Competition (“State Committee of Uzbekistan”) issued an injunction requiring Unitel LLC to implement equal mobile termination rates for all national operators.  Unitel LLC unsuccessfully challenged this injunction in Uzbek Courts. Our MTR for 20202022 was UZS 0.05/minute as established by the court decision.
KazakhstanWe have interconnection agreements with mobile and fixed operators. Our MTR for 2020 for local mobile operators was 5.60 KZT/min.($0.0132, inclusive of VAT) and for fixed operators was 14.80 KZT/min ($0.0351, inclusive of VAT).remains unchanged in comparison to 2021.

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Description of Our Mobile Telecommunications Business
The table below presents the primary mobile telecommunications services we offer to our customers and a breakdown of prepaid and postpaid subscriptions as of December 31, 2020.2022.
Mobile Service DescriptionRussiaPakistanAlgeriaBangladeshUkraineUzbekistanKazakhstan
Others(3)
Value added and call completion services (1)
YesYesYesYesYesYesYesYes
National and international roaming services(2)
Yes
Yes
Yes(7)YesYesYesYesYes
Wireless Internet accessYesYesYesYes
Yes(4)
YesYesYes
Mobile financial servicesYes
YesNo (8)
NoYesYes
Yes(5)
YesYes
No/Yes(7)
Mobile bundlesYesYesYesYesYesYesYes
Yes(6)
(1)    Value added services include messaging services, content/infotainment services, data access services, location based services, media, and content delivery channels.
(2)    Access to both national and international roaming services allows our customers and customers of other mobile operators to receive and make international, local and long-distance calls while outside of their home network.
(3)    For a description of the mobile services we offer in Kyrgyzstan, and Georgia, see “—Mobile Business in Others.”
(4)    Includes 4G4G.
(5)    Includes Smart Money (payment method forOnly reflects services via mobile phone)offered in Kyrgyzstan.
(6)    ReflectsOnly reflects mobile bundles provided in Kyrgyzstan.
(7)    ReflectsNational Roaming has not been introduced yet in Bangladesh
(8)    As per regulation, mobile network operators are not allowed to provide mobile financial services offered in Kyrgyzstan.Bangladesh.

Mobile Business in Russia
    In Russia, through our operating company PJSC VimpelCom and our “Beeline” brand, we primarily offer mobile telecommunications services to our customers under two types of payment plans: postpaid plans and prepaid plans. As of December 31, 2020, approximately 87.9% of our customers in Russia were on prepaid plans.
    The table below presents a description of the primary mobile telecommunications services we offer in Russia.
Voice
airtime charges from mobile postpaid and prepaid customers, including monthly contract fees for a predefined amount of voice traffic and roaming fees for airtime charges when customers travel abroad
Internet and Data Access
GPRS/EDGE; 3G/HSPA; 4G/LTE; special wireless “Plug&Play” USB modems
Roaming
active roaming agreements with 706 GSM networks in 214 countries
GPRS roaming with 606 networks in 189 countries
4G/LTE roaming with 325 networks in 133 countries
roaming agreements generally state that the host operator bills PJSC VimpelCom for roaming services; PJSC VimpelCom pays these charges and then bills the customer for these services on a monthly basis
VAS
caller-ID; voicemail; call forwarding; conference calling; missed call notification (via text); call blocking and call waiting
Messaging
SMS (consumer and corporate); MMS and voice messaging (allows customers to send pictures, audio and video to mobile phones and to e-mails); mobile instant messaging
Content/infotainment
voice services (including referral services); content downloadable to telephone (including music, pictures, games and video); RBT; mobile cloud solutions; geo-positioning and compass service for fleet and assets management; and M2M control center solution for all M2M/IoT verticals, Smart TV services, including Beeline TV
Mobile financial services
Mobile payment; banking card; trusted payment; loans repayments; remittances; banks notification; and mobile insurance

    The table below presents a description of business licenses relevant to our mobile business in Russia. Unless noted otherwise, we plan to apply for renewal of these licenses prior to their expiration.
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ServicesLicenseExpiration
Super-regional GSM (GSM900, GSM1800, GSM900/1800, UMTS 900 and 4G/LTE 1800 standards)Moscow, Central and Central Black Earth, North Caucasus, North-West, Siberia, Ural and VolgaSeptember 2022- April 2023 (various dates)
GSM(1) (GSM900, GSM1800, GSM900/1800 and 4G/LTE 1800 standards)
Regions in the Far East super-region of Russia2021 - 2025 (various dates)
Orenburg regionJune 2025
Irkutsk region2021 (various dates)
3G(2) (UMTS/LTE)
Nationwide(4)
May 2022
4G(3) (LTE)
Nationwide(4)
July 2022
4G/LTE 260032 districts of RussiaApril 2026
(1)In total, our GSM licenses cover approximately 97% of Russia’s population.
(2)PJSC VimpelCom holds one of three 3G licenses in Russia.
(3)In July 2012, PJSC VimpelCom was awarded a mobile license, a data transmission license, a voice transmission license and a telematic license for the provision of 4G/LTE services in Russia. These licenses allow PJSC VimpelCom to provide services using radio-electronic devices in Russia via networks that use 4G/LTE standard equipment within any of the following frequency bands: 735-742.5/776-783.5 MHz; 813.5-821/854.5-862 MHz; and 2550-2560/2670-2680 MHz. Certain channels allocated to us in accordance with the licenses have restrictions on their use. To remove restrictions, we have to perform organizational technical measure field tests. The rollout of the 4G/LTE network is using a phased approach based on a pre-defined schedule pursuant to the requirements of the license.
(4)This includes 83 regions of Russia, except for Republic of Crimea and Sevastopol.
LICENSE FEES
PJSC VimpelCom must pay an annual fee for the use of radio frequency spectrum. These fees were RUB 3,952 million and RUB 3,946 million for the years ended December 31, 2020 and 2019, respectively. Under Federal Law No. 126 FZ “On Communication” and license terms, PJSC VimpelCom is required to make universal service fund contributions in the amount equal to 1.2% of corporate revenues from provided communications services. Universal service fund contributions were RUB 2,152 million and RUB 2,345 million for the years ended December 31, 2020 and 2019, respectively. PJSC VimpelCom is also subject to certain other license fees on a case-by-case basis.

Mobile bundles
    In 2020, we have kept our focus on product lines from a customer needs perspective, simplifying offers and maintaining competitive prices in combination with transparent conditions. In October 2020, a new product “Svyaz Z” was launched. There is no similar product in the market and the offering is based on conscious consumption – packages of internet, minutes and SMS are unlimited; there is no monthly subscription fee; and customers determine the level of internet, minutes and SMS service and related options they will consume. The tariff plan is managed within the MyBeeline app. We also continued to attract customers to our shared bundle product and сonvergence offers.

Distribution
    In 2020, we sought to optimize the number of our stores by closing unprofitable locations. Compared to December 31, 2019, as of December 31, 2020 the number of owned retail monobrand stores was 2,284 compared to 2,849; the number of franchise stores was 1,666 compared to 1,678; the number of “Know How” stores was 94 compared to 134; and the total number of owned retail monobrand stores was 4,044 stores compared to 4,661. We continued on the same course as in 2019 to increase the efficiency of retail stores and have closed a total of 872 stores over the last two years, which include own offices and franchise. We have no immediate plans to close further retail stores and expect the rising trend of online sales to positively affect the overall market and enable a more balanced and cost-efficient distribution footprint with fewer retail points in the future.

    In 2020, we maintained high availability of live agents at call centers, simplified a number of service procedures and business processes, and endeavored to improve overall customer care, operational efficiency and customer experience. In addition, several initiatives have been launched to continue the transition of our customer care functions from traditional voice channels to digitalized text and self-service channels. Notably, we have launched a project focused on dynamic Interactive Voice Response (IVR) FTTB structures where these structures have been built according to the principles of simplifying communication by text, rejecting unpopular and ineffective parts, checking customer data and offering only relevant services. We also launched Digital Code, an identification method by which a client receives a one-time password to perform a service operation. More than 500 clients connected using Digital Code in December 2020 and January 2021. Furthermore, our mobile self-service application for iOS and Android was downloaded approximately 16.2 million times in 2020, and the monthly active base of the MyBeeline platform reached 11.5 million active customers per month as of December 2020. We continued to develop ChatBot, a software robot that converses in natural language and provides necessary information and answers client questions as a call center operator in our mobile application and website.

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Competition
    The following table shows our and our primary mobile competitors’ respective customer numbers in Russia as of December 31, 2020:
OperatorCustomers in Russia
(in millions)
MTS78.0
MegaFon75.8
PJSC VimpelCom49.9
Tele245.9
Source: Omdia.
    According to Omdia, there were approximately 249.6 million mobile customers in Russia as of December 31, 2020, compared to 253.5 million mobile customers as of December 31, 2019, representing a mobile penetration rate of approximately 174.7%, compared to approximately 177.2% as of December 31, 2019.

Mobile Business in Pakistan
    In Pakistan, customers continued to migrate to 4G/LTE following its launch in 2017.    We operate in Pakistan through our operating company, PMCLPakistan Mobile Communication Limited (“PMCL”) and our brand, “Jazz,” which is the historic Mobilink brand together with the merged Warid brand. In 2020,2022, customers continued to migrate to 4G/LTE services following its launch in 2017 and PMCL provided 3G services in over 300 towns and cities and 4G/LTE services in 243277 cities.

    In Pakistan, we offer our customers mobile telecommunications services under postpaid and prepaid plans. As of December 31, 2020,2022, approximately 97.1%97.20% of our customers in Pakistan were on prepaid plans.

We also provide a full spectrum of digital services on mobile and web platforms to our customers, and some of these services are also accessible and used by connectivity users of other operators. These include our self-care application JazzWorld, TV platform Tamasha, and mobile financial services platform JazzCash, as well as services in music, gaming, and insurance and etc.
The table below presents the primary mobile telecommunications services we offer in Pakistan.
Voice
airtime charges from mobile postpaid and prepaid customers, including monthly contract fees for a predefined amount of voice traffic and roaming fees for airtime charges when customers travel abroad
Internet and data access
GPRS, EDGE, 3G and 4G/LTE
Roaming
active roaming agreements with 319313 GSM networks in 148166 countries
GPRS roaming with 246243 networks in 116138 countries
CAMEL roaming through 125129 networks in 7088 countries
LTE roaming through 5597 networks in 4067 countries
roaming agreements generally state that the host operator bills PMCL for the roaming services; PMCL pays these charges and then bills the customer for these services on a monthly basis
VAS
caller-ID; voicemail; call forwarding; missed call alert; credit balance; balance share; conference calling; call blocking and call waiting
Messaging
SMS, MMS (which allows customers to send pictures, audio and video to mobile phones and to e-mail), and mobile instant messaging
Content/infotainment
ecosystem of digital services: self-care application JazzWorld, mobile TV, platform Tamasha, gaming platform Game Now, music and live audio streaming video streaming,services, mobile learning, Jazz Cricket sports app, mobile magazine, sports (including cricket), mega deals, gamesother lifestyle services.
Mobile financial services(1)
Mobile financial services through JazzCash including mobile payment;payments and transfers, digital lending, banking card;card trusted payment; banks notification;notification. Insurance services via BIMA Seyah (tele-medicine and mobile insurancehospital insurance).

(1)    Mobilink Microfinance Bank Limited (“Mobilink Bank”), our wholly owned subsidiary, carries on a microfinance banking business and provides certain MFS, DFS and traditional banking services (including the granting of microfinance loans, provision of credit, payment and transfer services and a variety of other banking services) in Pakistan under license granted by the State Bank of Pakistan and is subject to regulation by the State Bank of Pakistan. In partnership with Jazz, Mobilink Bank offers mobile wallets and payment services under the brand “JazzCash”.

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The table below presents a description of business licenses relevant to our mobile business in Pakistan. Unless noted otherwise, we plan to apply for renewal of these licenses prior to their expiration.
Services
License(1)(3)
Expiration
2G(4)
Nationwide20222037
Nationwide
20192034 (2)
3GNationwide2029
4G/LTE (NGMS)(4)
Nationwide2032
Nationwide
2019 (2)

(1)Warid (now merged with Jazz) acquired a 15-year technology neutral license in 2004 for US$291 million. US$145.5 million was paid upfront with the remainder paid in ten equal annual installments starting with a four-year grace period, with the last payment made in May 2018. The same 2G license was amended in December 2014 by the Pakistan Telecommunication Authority (“PTA”) to allow Warid to provide 4G/LTE services in Pakistan. Additionally, the National Accountability Bureau (NAB) is currently conducting an investigation into certain former PTA and other officials, and has requested information from Jazz concerning Warid’s 2014 license amendment while the investigation is ongoing. The inquiry was closed by the NAB as of 17 May 2023. 
(2)The ex-Warid license renewal was due in May 2019. Pursuant to directions from2019 and was renewed by signing under protest on October 18, 2021 as a result of a pending appeal by Jazz since August 17, 2019 against the Islamabad High Court,PTA’s renewal decision. We have challenged the PTA issued a license renewal decision on July 22, 2019 requiring paymentbefore Pakistani courts. However, we await final resolution from the Supreme Court of US$40 million per MHzPakistan as the review petition against the decision remains pending which has not been fixed yet. See Note 9—Significant Transactions to our Audited Consolidated Financial Statements for 900 MHz spectrum and US$29.5 million per MHz for 1800 MHz spectrum, equating to an aggregate price of approximately US$450 million (excluding applicable taxes of approximately 13%). On August 17, 2019, Jazz appealed the PTA’s order to the Islamabad High Court. On August 21, 2019, the Islamabad High Court suspended the PTA’s order pending the outcome of the appeal and subject to Jazz making payment in the form of security (under protest) as per the options given in the PTA’s order. In September 2019 and May 2020, Jazz deposited approximately US$225 million and US$58 million, respectively, in order to maintain its appeal in the Islamabad High Court regarding the PTA’s underlying decision on the license renewal. There were no specific terms and conditions attached to the deposit. The most recent hearing on this matter was concluded before the Islamabad High Court on March 1, 2021 and a judgment is now pending. more detailed discussion.
(3)In addition, PMCL and its subsidiaries have other licenses, including LDI, WLL, TTP, local loop licenses, licenses to provide non-voice communication services, and licenses to provide class VAS in Pakistan, AJK and Gilgit-Baltistan. The licensees must also pay annual fees (0.5%) to the PTA and make universal service fund contributions (1.5%) and/or research and development fund contributions (0.5%), as applicable, in a total amount equal to a percentage of the licensees’ annual gross revenues (less certain allowed deductions) for such services.
(4)In 2007,2022, PMCL renewed its 2G2G/4G license at initial license fee USD 486.2 million for a further term of 15 years. Asyears which was previously renewed in 2007. PMCL is entitled to provide NGMS (3G/4G) under the same renewed license. 50% of December 31, 2020, PMCL hadinitial license fee (i.e. USD 243.1 million) was paid its outstanding balancein 2022 at the time of US$14.5 million torenewal while the PTA for the renewal of its 2G license (paid on December 5, 2019). This amount had beenremaining 50% will be payable in equal yearly installments as per terms & conditions of US$14.5 million, payable in December of each year, until December 2019.license. PMCL has twoone 15-year licenseslicense for the provision of cellular mobile 2G and NGMS services in AJK and Gilgit-Baltistan.Gilgit-Baltistan which was renewed for a further term of 15 years in 2021.


LICENSE FEES
Under the terms of its 2G, 3G and 4G/LTE licenses, as well as its license for services in AJK and Gilgit-Baltistan, PMCL must pay annual fees to the PTA and make universal service fund contributions and/or research and development fund contributions, as applicable (not all of the foregoing are applicable to all licenses), in a total amount equal to 2.5% of PMCL’s annual gross revenues (less certain allowed deductions) for such services, in addition to spectrum administrative fees.
PMCL’s total license fees (annual license fees plus revenue sharing) in Pakistan (excluding the yearly installments noted above) were US$23.726.85 million, US$24.724.6 million, and US$26.923.7 million for the years ended December 31, 2020, 20192022, 2021 and 2018,2020, respectively. PMCL’s total spectrum administrative fee payments, including for Warid’s spectrum, were US$2.11.84 million, US$1.61.7 million, and US$1.9 million for the years ended December 31, 2022, 2021 and 2020, 2019 and 2018, respectively.

Mobile bundles
    We continue to focus on a technology agnostic mobile internet portfolio, meaningwhich means that we offer the same pricing across our 2G, 3G and 4G/LTE technologies. nIn Pakistan, we offer a portfolio of tariffs and products designed to cater to the needs of specific market segments, including mass-market customers, youth customers, personal contract customers, SOHOs (with one to three employees), SMEs (with four to 249 employees) and enterprises (with more than 249 employees). We offer corporate customers several postpaid plan bundles, which include on-net minutes, variable discounts for closed user groups and follow-up minutes based on bundle commitment. WeIn addition to our core products and services, we have also offerstarted developing and offering digital solutions and products to our customers, in both business and customer segments, as well as offering dedicated account management to our large corporatescorporate customers and a 24x7 business helplinesupport helpline.
Digital Services
Pakistan is a significantly underserved market in terms of financial services, with one of the highest unbanked population rates across the world. JazzCash (the country’s leading mobile finance platform accessible to users of all operators on feature and smartphones) and Mobilink Bank address this gap, providing services in micro-lending, mobile money transfers, mobile payments and the like. As of December 31, 2022, JazzCash has reached 16.4 million monthly active users and has grown the total value of transactions on the platform by 31.3% year-on-year.
Jazz’s video streaming app Tamasha provides access to the best in premium TV channels, movies, dramas and live sport, each delivered in HD format. Providing mobile infotainment services to users of other operators as well as Jazz, Tamasha’s monthly active user base reached 4.3 million customers as of December 31, 2022. Jazz also offers a wider portfolio of digital services in music streaming, gaming, sports, insurance, learning, and lifestyle etc. In December 2022, Jazz also announced a partnership with Turkcell for support.the expansion of BiP, an instant communication application allowing instant messaging and voice calls among other features.

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Distribution
    As of December 31, 2020,2022, our sales channels in Pakistan included one company store, 2110 business centers, a direct sales force of 183533 employees looking after indirect sales channels, 407448 exclusive franchise stores currently active and over 200,000178,000 non-exclusive third-party retailers. For top-up services, we offer prepaid scratch cards and electronic recharge options, which are distributed through the same channels. As of December 31, 2022, Jazz brand SIMs are sold through more than 43,10134,800 retailers, supported by biometric verification devices.
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Competition
    The following table shows our and our competitors’ respective customer numbers in Pakistan as of December 31, 2020 :2022:
OperatorCustomers in
Pakistan
(in millions)
PMCL (“Jazz”)66.473.7
Telenor Pakistan47.648.4
Zong38.645.4
Ufone23.123.6
Source: The Pakistan Telecommunications Authority.
    According to the PTA, there were approximately 175.6191.1 million mobile customersconnections in Pakistan as of December 31, 2020,2022, compared to 165.4approximately 187.1 million mobile customersconnections in Pakistan as of December 31, 2019,2021, representing a mobile penetration rate of approximately 82.3%86.34% compared to 78.2%approximately 85.9% as of December 31, 2019.2021.

Mobile Business in AlgeriaUkraine
    We operate in Algeria throughUkraine with our operating company Optimum,“Kyivstar JSC” and our brand, “Djezzy.“Kyivstar.OptimumKyivstar provides mobile connectivity services on 2G, 3G and 4G/LTE networks. Kyivstar also offers voice and data services on fixed networks, including mobile and fixed converged services in Algeriaconsumer and business segments. Its digital portfolio in 45 of 48 provinces across the country, including Algiers,2022 included Kyivstar TV, offered on IPTV platforms as well as mobile, self-care application MyKyivstar and the largest provinces in terms of population. consumer cloud offerings as well as B2B services.
In Algeria, we generally offer our customers mobile telecommunications services under prepaid and postpaid plans. As of December 31, 2020, prepaid, postpaid and hybrid (a monthly fee with recharge possibility) represented approximately 86%, 3% and 11%, respectively, of the revenue generated by all our customers in Algeria.
    With respect to ownership of Omnium Telecom Algérie S.p.A. (“OTA”), GTH holds2022, Kyivstar acquired a controlling intereststake in Ukraine’s leading digital health platform Helsi – a digital data management platform supporting provision of 45.57%healthcare services by medical institutions and doctors, and patients’ access to healthcare including remote provision of consultations. Through this strategic investment, Kyivstar aims to extend telemedicine to the Ukrainian population and develop the leading B2B and B2C e-Health provider.
In 2022, Kyivstar prioritized keeping Ukrainians connected inside and outside of Ukraine. The company maintained network availability c.90% levels at most times in the areas where it could control its network assets. Starting in March, Ukrainian mobile operators went into national roaming for all markets. For Ukrainians forced into seeking refugee abroad, Kyivstar provided roaming services including – but not limited to “Roam like Home” offers – in cooperation with partnering mobile operators in destination countries. In addition, we have suspended charges for customers on the front line of hostilities who are without traffic and suspended cancellations for customers on the front lines with expired mobile numbers. We also have in place dedicated programs to provide some free traffic support in territories directly and indirectly through Oratel International Inc. Limited and Moga Holding Limited. The Algerian National Investment Fund holds 51% directly in OTA and a local minority shareholder, Cevital S.p.A., holds directlyaffected by the remaining 3.43%. The establishment of this partnership in January 2015 strengthened OTA’s position and prospects, with greater opportunities for our operations in Algeria. VEON Ltd. exercises operational control over OTA and, as a result, fully consolidates OTA, which holds 99.99% of Optimum. In 2015, the operating company in Algeria changed from OTA to Optimum. Historical references to our operating company in Algeria have therefore been retained as OTA throughout this Annual Report on Form 20-F.conflict.
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    The table below presents the primary mobile telecommunications services we offer in Algeria.Ukraine.
Voice
airtime charges from mobile postpaid and prepaid customers, including monthly contract fees for a predefined amount of voice traffic and roaming fees for airtime charges when customers travel abroad
Internet and data access
GPRS, GPRS/EDGE, 3G and 4G/LTE technology
data services available via pay-per-use and via a bundle
Roaming
active roaming agreements with 466 GSMfor 497 networks in 158189 countries
GPRS roaming with 331on 439 networks in 119167 countries
3G roaming with 271on 331 networks in 112131 countries
4G/LTE roaming with 93on 169 networks in 4787 countries
GPRS, EDGE, 3G and 4G/LTE technology
roaming agreements generally state that the host operator bills OTA for roaming services; OTA pays these charges and then bills the customer for these services on a monthly basis
VAS
caller-ID; call forwarding; conference calling; call blocking; call waiting; beep call; verso+; collect SMS; VMS vocal message service; A2P; and short code third party services
Messaging
SMS; voice messaging and SMS MMS (which allows customers to send pictures, audioservices (including information services such as news, weather, entertainment chats and video to mobile phones and to e-mail), and mobile instant messagingfriend finder)
Content/Content, infotainment, Entertainment
mobile message notification service offering packages with various types ofVoice– and SMS-based value-added services (information, content, (sports, news, food, culture) (SMS SCOOP); ring back tunes (RBT); co-branding with VTC service app (Yassir); game portal; QUIZ game (Instawin)customer care)
Mobile financial services
peer-to-peer credit transferCustomer care via mobile OTT app and credit loanweb portal “MyKyivstar” and call centers
Kyivstar TV provided both as a mobile OTT application and a fixed/IPTV service
Digital health services via Helsi, offering end-user solutions and digitization of healthcare provision for medical institutions and doctors
Cloud solutions including consumer storage apps and business-to-business products
M2M and productivity solutions to businesses
Radio Kyivstar
Other content and entertainment services provided via OTT applications and web-based services
Ringback tone
Mobile safety service (lost & found, insurance, family tracker)
Device remote support service (for smartphones/laptops/personal computers)
    The table below presents a description of business licenses relevant to our mobile business in Algeria.Ukraine. Unless noted otherwise, we plan to apply for renewal of these licenses prior to their expiration.expiration, however the spectrum needs of our operations and intentions may change.
ServicesLicenseExpiration
2GGSM900 and GSM1800(1)
Nationwide2021
VSAT(2)
Nationwide
2024October 5, 2026(5)
3G(3)
Nationwide2028April 1, 2030
4G/LTE(4)
Nationwide2031July 1, 2033 (1800 MHz)
4G/LTE(4)
NationwideMarch 5, 2033 (2600 MHz)
4G/LTE(6)
25 Regions (excl. Crimea & Sevastopol)July 1, 2040 (900 MHz)

(1)In 2001, OTA was awarded a 15-year license to operate a 2G telecommunications network for an aggregate fee of approximately US$737 million. The license expired in 2016 and was renewedLicenses were received on October 5, 2011 for a five-year period at no additional cost (Decree 17-195term of June 11, 2017).

15 years each.
(2)In 2003, OTA acquiredThe license was issued on April 1, 2015 for a VSAT data-voice license for an aggregate feeterm of US$2.05 million and renewed the license in 2014 for an additional period of five years, at no additional cost. This license expired in April 2019, and, a new license agreement was signed in September 2019 between Optimum, ARPCE and MPT, with publication of the executive decree finalizing the renewal on March 31, 2020.

15 years.
(3)In 2013, OTA was awarded a 15-year license to operate a 3G telecommunications network for an aggregate fee of approximately US$38 million, which was paidServices provided in full in 2013. Under the terms of its 3G license, OTA is required to pay an additional annual revenue sharing fee of 1% based on 3G revenues less interconnection costs.

2100 MHz band.
(4)UnderKyivstar secured 4G/LTE licenses and spectrum in two separate transactions in 2018. Following the termsauction held on January 31, 2018, Kyivstar acquired 15 MHz (paired) of itscontiguous frequency in the 2600 MHz band for UAH 0.9 billion. In addition, on March 6, 2018, Kyivstar secured the following spectrum through auction in the 1800MHz band: 25MHz (paired) for UAH 1.325 billion and two lots of 5MHz (paired) for UAH 1.512 billion.
(5)The date that was initially determined as the expiration date of the license was October 5, 2026, however, with certain regulatory changes that came into force on December 24, 2019, telecommunications operations no longer require a license to provide telecommunication services. Thus, the relevant licenses cease to be valid and it is not expected that there will be a need to extend or renew these licenses in the future.
(6)The licenses for the radio frequency resource in 900 MHz are re-issued (July 1, 2020) as part of a government project on 900 MHz redistribution and refarming as a way to introduce 4G/LTE into 900 MHz. As a result of this project, Kyivstar returned 12.5 MHz and received back on average across the country 11.9 MHz, out of which 6.2 MHz was provided with technological neutrality license Optimum is required to pay an additional annual revenue sharing feeconditions. We have also obtained a range of 1% based on 4G/LTE revenues less interconnection costs.national and regional radio frequency licenses for the use of radio frequency resources in the referred standards and in specified standards radio relay and WLAN (5.4 GHz).
LICENSE FEES
Under the terms of its 2G, 3G, 4G/LTEIn 2022, Kyivstar PJSC made spectrum and VSAT licenses, OTA is required to pay contributionslicense payments as follows: annual fee for the universal service and environmental protection fund (3%use of revenues); management of the numbering plan (0.2% of revenues less interconnection costs); research, training and standardization (0.3% of revenues less interconnection costs); license fees for 3G and 4G licenses (1% of revenue less interconnection costs; and a new tax (0.5% of revenues excluding VSAT) introduced in the 2018 Finance Law.
OTA’s total license fees in Algeria were US$59.9radio frequency spectrum – UAH 1,009.2 million US$65.1 million, and US$62.6 million for the years ended December 31, 2020, 2019 and 2018, respectively, of which US$28.0 million, US$27.8 million, and US$28.1 million, respectively, was related to spectrum charges, and US$31.9 million, US$37.3 million(1), and US$34.5 million, respectively, was related mainly to contributions made(US$27.6 million) (paid to the Universal ServicesState Budget); EMC and monitoring – UAH 369.6 million (US$10.1 million) (paid to Ukrainian State Center of Telecommunications fund and to the number plan management over the same periods.
Radio Frequencies).
(1)     Reflects a change of the universal services tax calculation rule, from a calculation base of 3% of total revenue less interconnection cost to a calculation base of 3% of total revenue, with retroactivity in 2018 (with an impact of US$2.2 million reported in 2019).

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Mobile bundles
TableKyivstar offers bundles including combinations of Contents
Distribution
voice, SMS, mobile data, OTT services and swappable benefits (telecommunications and non-telecommunications). As of December 31, 2020, we sell2022, approximately 82% of our mobile telecommunications servicescustomers were on Prepaid plans.
Digital Services
In August 2022, Kyivstar announced an investment in Helsi Ukraine, the country’s largest medical information system and a leading digital healthcare provider. With 23 million registered users, Helsi enables access to 1,600 public and private medical institutions and 49,000 doctors. Helsi reported nearly 1.6 million appointments booked and conducted through our 87,429 shops, via both direct and indirect channels,the platform in the final quarter of which 111 were monobrand shops rented, equipped, staffed and managed by Optimum and equipped with IT material and sales applications. Our seven exclusive national distributors cover all 48 wilayas (provinces) of Algeria and are distributing our products through over 87,318 points of sale, of which all are authorized to sell airtime and 15,809 are authorized to sell SIMs. As of December 31, 2020, we also had a pool of2022.
The media streaming service Kyivstar TV reached more than 87 agents in1.1 million monthly active users, representing 60.5% YoY growth. Kyivstar TV also continued to offer free access to e-learning platforms so that students can continue their education wherever they are located.
MyKyivstar, Kyivstar’s self-care platform, also continues to be a call centers directly managedsignificant interface for digital interactions with Kyivstar customers. MyKyivstar served 3.9m monthly active users at the end of 2022.
Distribution
    Kyivstar’s strategy is to maintain a leadership position by Optimum providing customer care services, including retention, troubleshootingusing the following distribution channels: distributors (35% of all connections), local chains (24%), monobranded stores (23%), active sales (7%), national chains (6%) and handling of complaints.
direct sales (6%).
Competition
    Growth in Algeria’s mobile market is expected to slow, and attention is expected to shift to maintaining or improving ARPU, supported by data revenue growth after the commercial launch of 4G/LTE networks.    
    The following table shows our and our primary mobile competitors’ respective customer numbers in Algeria as of December 31, 2020:2022:
OperatorCustomers in
Algeria

(in millions)
MobilisKyivstar18.724.8
Optimum (“Djezzy”)“VF Ukraine” JSC14.115.4
Ooredoo“lifecell” LLC12.38.5

Source: Omdia.Official reporting by competitors. As a result of martial law declared in Ukraine, government figures are not available.

Mobile Business in Kazakhstan
    According to Omdia, there wereIn Kazakhstan, we operate as Beeline Kazakhstan, the country’s largest independent mobile operator. As of December 31, 2022, approximately 45.2 million mobile91.2% of our customers in AlgeriaKazakhstan were on prepaid plans.
Beeline Kazakhstan offers a wide range of B2C digital services and solutions, as well as a being a leader provider of B2B digital services and systems integration services to corporate clients.
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    The table below presents the primary mobile telecommunications services we offer in Kazakhstan.
Voice
standard voice services
VoLTE services
prepaid and postpaid airtime charges from customers, including monthly contract fees for a predefined amount of voice traffic and roaming fees for airtime usage when customers travel abroad
Internet and data access
3G and 4G/LTE service
technology neutral licenses
Roaming
voice roaming with 494 networks in 192 countries
4G/LTE roaming with 280 networks in 107 countries
3G roaming with 376 networks in 139 countries
GPRS roaming with 445 networks in 160 countries
CAMEL roaming through 404 networks in 168 countries
roaming agreements generally state that the host operator bills us for roaming services; we pay these charges and then bill the customer for these services on a monthly basis
VAS
caller-ID; Sim in safe
Missed Call (notify me, notify about me)
SMS inform, toll-free helplines for B2B customers (Voice CPA)
Messaging
SMS; display of Beeline account balance information
Content/infotainment
BeeTV offered as a digital OTT service on mobile as well as IPTV/fixed service
• MyBeeline self-care application and web portal including additional content features such as gaming services and Video
• Music app hitter, second brand and entertainment/content/self-care application Izi, among others

Mobile financial services
mobile payments (including Kazeuromobile and Woopay payment organizations)
mobile transfers (including Sim2Sim, Sim2Card, Sim2IBAN, Sim2ATM, Sim2post)
digital wallet, card “Simply”
trusted payment
direct carrier billing
    The table below presents a description of business licenses relevant to our mobile business in Kazakhstan.
Licenses (as of December 31, 2022)Expiration
Mobile services (GSM900/1800, UMTS/WCDMA2100, 4G/LTE800/1800)(1)(2)(3)
Unlimited term

1.License received on August 24, 1998.
2.KaR-Tel has permission to use spectrum in 800 MHz, 900 MHz, 1800 MHz and 2100 MHz for mobile services and in 2.5-2.6 GHz, 3.3-3.5 GHz, and 5.5 GHz for wireless access to internet (WLL).
3.Upfront payments in US$ are: 800 MHz (US$62,691,378) in 2016, 900 MHz (US$67,500,000) in 1998, 1800 MHz (US$10,958,904) for 4G in 2016, 2G (US$20,783,107) in 2008, and 2100 MHz (US$34,106,412) in 2010.
LICENSE FEES
Under the Kazakhstan tax code, in 2022 KaR-Tel was required to pay: (i) an annual fee for the use of radio frequency spectrum amounting to KZT 1,304,684,031 (US$ 2,833,313) (for mobile and KZT 258,061,963 (US$560,419) for a wireless local loop (WLL)); and (ii) a mobile services provision payment amounting to 1.3992% of corporate revenues from provided communications services, which totaled KZT 2,720,782,728 (US$5,908,580).
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Mobile bundles
     Our bundles are designed for active mobile data users and we have different options for our customers, from data bundles to customized and family plans. Starting in 2022, we focus on the promotion of our own digital products and the development of subscription projects for our customers and customers on other networks. All of our bundles are billed using a mixed payment system and there is an automatic switch to a daily payment schedule if there is an insufficient balance in the customer’s account for full payment. In addition, from time to time, we run promotions to encourage early and on time payments, such as by offering to double the customer’s monthly allowance or allowing the rollover of unused data to the following month. As of September 30, 2022, the penetration of bundles into our active base is 92%.
As of December 31, 2022, approximately 91.2% of our customers in Kazakhstan were on Prepaid plans.
Digital Services
MyBeeline self-care app is a digital gateway for Beeline Kazakhstan’s mobile bundles as well as other digital applications and services. In 2022, MyBeeline increased its monthly active users by 33.1% YoY to 3.9 million.The BeeTV entertainment platform is available on mobile devices as well as web and IPTV services and reached 860,000 monthly active users at the end of 2022. Simply is Kazakhstan’s first mobile online-only neobank, and it served 246,000 monthly active users at the end of 2022. Beeline Kazakhstan’s digital-first sub-brand izi is another strategic digital product and grew its customer base by nearly 90% year-on-year as of the end of 2022.
Distribution
    We distribute our products in Kazakhstan through owned monobranded stores, franchises and other distribution channels. As of December 31, 2022, we had a total of 40 stores in Kazakhstan, as well as 10,542 other points of sale and 764 electronics stores.
Competition
    The following table shows our and our primary mobile competitors’ respective customers in Kazakhstan as of December 31, 2020, compared2022:
OperatorCustomers
(in millions)
Beeline Kazakhstan10.601
Kcell7.986
Tele2/Altel6.594

Source: Ministry of National Economy of the Republic of Kazakhstan, Statistics Committee, Agency for strategic planning and reforms of the Republic of Kazakhstan, Beeline Kazakhstan data and Kcell Q3 2022 public disclosure

According to 45.7 million mobile customersthe Ministry of National Economy of the Republic of Kazakhstan, Statistics Committee and other data sources noted above, as of December 31, 2019,2022, there were approximately 25.18 million mobile connections in Kazakhstan, representing a mobile penetration rate of approximately 105.1%,129.2% compared to 107.8% asapproximately 24.5 million customers and a mobile penetration rate of December 31, 2019.approximately 128.7% in 2021.

Mobile Business in BangladeshUkraine
    We operate throughin Ukraine with our operating company Banglalink Digital Communications Limited (“BDCL”) with“Kyivstar JSC” and our brand, “banglalink”“Kyivstar.” Kyivstar provides mobile connectivity services on 2G, 3G and 4G/LTE networks. Kyivstar also offers voice and data services on fixed networks, including mobile and fixed converged services in Bangladesh. On February 19, 2018, BDCL acquired a 4G/LTE license for US$1.2 millionconsumer and business segments. Its digital portfolio in order to launch a high-speed data network. Following the rollout of 4G/LTE network, BDCL’s data customers2022 included Kyivstar TV, offered on IPTV platforms as well as mobile, self-care application MyKyivstar and consumer cloud offerings as well as B2B services.
In 2022, Kyivstar acquired a controlling stake in Ukraine’s leading digital health platform Helsi – a digital data usage have grown rapidly, which contributedmanagement platform supporting provision of healthcare services by medical institutions and doctors, and patients’ access to an increase in BDCL’s data revenuehealthcare including remote provision of consultations. Through this strategic investment, Kyivstar aims to extend telemedicine to the Ukrainian population and ARPU.develop the leading B2B and B2C e-Health provider.

In 2022, Kyivstar prioritized keeping Ukrainians connected inside and outside of Ukraine. The telecommunications marketcompany maintained network availability c.90% levels at most times in Bangladesh is largely comprisedthe areas where it could control its network assets. Starting in March, Ukrainian mobile operators went into national roaming for all markets. For Ukrainians forced into seeking refugee abroad, Kyivstar provided roaming services including – but not limited to “Roam like Home” offers – in cooperation with partnering mobile operators in destination countries. In addition, we have suspended charges for customers on the front line of prepaid customers. As of December 31, 2020, approximately 94% of ourhostilities who are without traffic and suspended cancellations for customers were on prepaid plans.the front lines with expired mobile numbers. We also have in place dedicated programs to provide some free traffic support in territories directly affected by the conflict.
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Table of Contents
    The table below presents the primary mobile telecommunications services we offer in Bangladesh.Ukraine.
Voice
voice telephony toairtime charges from mobile postpaid and prepaid customers, throughincluding monthly contract fees for a predefined amount of voice packstraffic and mixed bundlesroaming fees for airtime charges when customers travel abroad
Internet and data access
GPRS, GPRS/EDGE, 3G and 4G/LTE technology
data services provided via pay-per-use and via bundles
Roaming
active roaming agreements with 400 GSMfor 497 networks in 145189 countries
GPRS roaming with 301on 439 networks in 115167 countries
maritime3G roaming and in-flight roamingon 331 networks in 131 countries
4G/LTE roaming agreements generally state that the host operator bills BDCL for roaming services; BDCL pays these charges and subsequently bills the customer for these services on a monthly basis
VAS
call forwarding; conference calling; call blocking; call waiting; caller line identification presentation; call me back; and voicemail missed call alert169 networks in 87 countries
Messaging
SMS; voice messaging and SMS MMS (which allows customers to send pictures, audioservices (including information services such as news, weather, entertainment chats and video to mobile phones and to e-mail) and mobile instant messagingfriend finder)
Content/Content, infotainment, Entertainment
news alert service; sports related content; job alerts; music streaming; mobile TV;Voice– and SMS-based value-added services (information, content, download; religious content; and RBTcustomer care)
Mobile financial services
SMSCustomer care via mobile OTT app and data network isweb portal “MyKyivstar” and call centers
Kyivstar TV provided both as a mobile OTT application and a fixed/IPTV service
Digital health services via Helsi, offering end-user solutions and digitization of healthcare provision for medical institutions and doctors
Cloud solutions including consumer storage apps and business-to-business products
M2M and productivity solutions to Bangladesh Post Office for their businesses
Radio Kyivstar
Other content and entertainment services provided via OTT applications and web-based services
Ringback tone
Mobile Money Ordersafety service (lost & found, insurance, family tracker)
Device remote support service (for smartphones/laptops/personal computers)

    The table below presents a description of business licenses relevant to our mobile business in Bangladesh.Ukraine. Unless noted otherwise, we plan to apply for renewal of these licenses prior to their expiration.expiration, however the spectrum needs of our operations and intentions may change.
ServicesLicenseExpiration
2GGSM900 and GSM1800(1)
Nationwide2026
3G(2)
Nationwide
2028October 5, 2026(5)
4G/LTE3G(3)
NationwideApril 1, 2030
4G/LTE(4)
NationwideJuly 1, 2033 (1800 MHz)
4G/LTE(4)
NationwideMarch 5, 2033 (2600 MHz)
4G/LTE(6)
25 Regions (excl. Crimea & Sevastopol)July 1, 2040 (900 MHz)

(1)In November 1996, BDCL was awarded a 15-year GSM license to establish, operate and maintain a digital mobile telephone network to provide 2G services throughout Bangladesh. The license was renewed in NovemberLicenses were received on October 5, 2011 for a further 15-year term.term of 15 years each.
(2)In September 19, 2013, followingThe license was issued on April 1, 2015 for a competitive auction process, BDCL was awarded a 15-year license to use 5 MHzterm of technology neutral spectrum in 2100MHz band and was also awarded a 3G license, for which it paid a total cost of BDT 8,677.4 million (inclusive of 5% VAT), including both a license acquisition fee and a spectrum assignment fee.15 years.
(3)On February 19, 2018, BDCL acquired aServices provided in the 2100 MHz band.
(4)Kyivstar secured 4G/LTE license for US$1.2 million. BDCL also acquired the right to use 10.6 MHz technology neutral oflicenses and spectrum in 1800two separate transactions in 2018. Following the auction held on January 31, 2018, Kyivstar acquired 15 MHz (5.6)(paired) of contiguous frequency in the 2600 MHz band for UAH 0.9 billion. In addition, on March 6, 2018, Kyivstar secured the following spectrum through auction in the 1800MHz band: 25MHz (paired) for UAH 1.325 billion and 2100 MHz (5)two lots of 5MHz (paired) for US$323 million including VAT (33.34%UAH 1.512 billion.
(5)The date that was initially determined as the expiration date of the fee has been consideredlicense was October 5, 2026, however, with certain regulatory changes that came into force on December 24, 2019, telecommunications operations no longer require a license to provide telecommunication services. Thus, the relevant licenses cease to be valid and it is not expected that there will be a need to extend or renew these licenses in the future.
(6)The licenses for the radio frequency resource in 900 MHz are re-issued (July 1, 2020) as tariff valuepart of a government project on 900 MHz redistribution and refarming as a way to introduce 4G/LTE into 900 MHz. As a result of this project, Kyivstar returned 12.5 MHz and received back on average across the country 11.9 MHz, out of which 6.2 MHz was provided with technological neutrality license conditions. We have also obtained a range of national and regional radio frequency licenses for 15% VAT). Banglalink also converted 15MHzthe use of existing 2G spectrum for US$37.01 million.radio frequency resources in the referred standards and in specified standards radio relay and WLAN (5.4 GHz).
LICENSE FEES
UnderIn 2022, Kyivstar PJSC made spectrum and license payments as follows: annual fee for the termsuse of its 2G, 3G and 4G/LTE mobile licenses, BDCL is required to payradio frequency spectrum – UAH 1,009.2 million (US$27.6 million) (paid to the Bangladesh Telecommunication Regulatory Commission (i) an annual license feeState Budget); EMC and monitoring – UAH 369.6 million (US$10.1 million) (paid to Ukrainian State Center of BDT 50.0 million (US$0.6 million as of December 31, 2019) for each mobile license; (ii) 5.5% of BDCL’s annual audited gross revenue, as adjusted pursuant to the applicable guidelines; and (iii) 1% of its annual audited gross revenue (payable to Bangladesh’s social obligation fund), as adjusted pursuant to the applicable guidelines. The annual license fees are payable in advance of each year, and the annual revenue sharing fees are each payable on a quarterly basis and reconciled at the end of each year.

BDCL’s total license fees (annual license fees plus revenue sharing) in Bangladesh were equivalent to US$ 36.8 million, US$36.9 million, and US$34.7 million for the years ended December 31, 2020, 2019, and 2018, respectively. In addition to license fees, BDCL pays annual spectrum charges to the BTRC, calculated according to the size of BDCL’s network, its frequencies, the number of its customers and its bandwidth. The annual spectrum charges are payable on a quarterly basis and reconciled at the end of each year.

BDCL’s annual spectrum charges were equivalent to US$10.3 million, US$11.8 million, and US$11.8 million for the years ended December 31, 2020, 2019, and 2018, respectively.
Radio Frequencies).


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Mobile bundles
TableKyivstar offers bundles including combinations of Contents
Distribution
voice, SMS, mobile data, OTT services and swappable benefits (telecommunications and non-telecommunications). As of December 31, 2020,2022, approximately 82% of our customers were on Prepaid plans.
Digital Services
In August 2022, Kyivstar announced an investment in Helsi Ukraine, the country’s largest medical information system and a leading digital healthcare provider. With 23 million registered users, Helsi enables access to 1,600 public and private medical institutions and 49,000 doctors. Helsi reported nearly 1.6 million appointments booked and conducted through the platform in the final quarter of 2022.
The media streaming service Kyivstar TV reached more than 1.1 million monthly active users, representing 60.5% YoY growth. Kyivstar TV also continued to offer free access to e-learning platforms so that students can continue their education wherever they are located.
MyKyivstar, Kyivstar’s self-care platform, also continues to be a significant interface for digital interactions with Kyivstar customers. MyKyivstar served 3.9m monthly active users at the end of 2022.
Distribution
    Kyivstar’s strategy is to maintain a leadership position by using the following distribution channels: distributors (35% of all connections), local chains (24%), monobranded stores (23%), active sales (7%), national chains (6%) and distribution channels in Bangladesh included 85 monobrand stores, a direct sales force of 58 enterprise sales managers and 165 zonal sales managers (for mass market retail sales), 54,026 retail SIM outlets, 275,047 top-up selling outlets, online sales channels, and 4,340 key retail outlets. We provide a top-up service through mobile financial services, ATMs, recharge kiosks, international top-up services, SMS top-up and the banglalink online recharge system. We provide customer support through our contact center, which operates 24 hours a day and seven days a week. The contact center caters to a number of after-sales services to all customer segments with a special focus on a “self-care” app to empower customers and avoid customer reliance on call center agents. In order to stimulate data usage and smartphone penetration, we offer banglalink branded internet through reverse-bundle model via device partners’ channels.
(6%).
Competition
    The mobile telecommunications market in Bangladesh is highly competitive.    The following table shows our and our primary mobile competitors’ respective customer numbers in Bangladesh as of December 31, 2020.2022:
OperatorCustomers in
Bangladesh

(in millions)
GrameenphoneKyivstar79.024.8
Robi Axiata“VF Ukraine” JSC50.915.4
BDCL (“banglalink”)“lifecell” LLC35.3
Teletalk4.98.5

Source: Bangladesh Telecommunication Regulatory Commission.Official reporting by competitors. As a result of martial law declared in Ukraine, government figures are not available.

Mobile Business in Kazakhstan
    AccordingIn Kazakhstan, we operate as Beeline Kazakhstan, the country’s largest independent mobile operator. As of December 31, 2022, approximately 91.2% of our customers in Kazakhstan were on prepaid plans.
Beeline Kazakhstan offers a wide range of B2C digital services and solutions, as well as a being a leader provider of B2B digital services and systems integration services to corporate clients.
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    The table below presents the primary mobile telecommunications services we offer in Kazakhstan.
Voice
standard voice services
VoLTE services
prepaid and postpaid airtime charges from customers, including monthly contract fees for a predefined amount of voice traffic and roaming fees for airtime usage when customers travel abroad
Internet and data access
3G and 4G/LTE service
technology neutral licenses
Roaming
voice roaming with 494 networks in 192 countries
4G/LTE roaming with 280 networks in 107 countries
3G roaming with 376 networks in 139 countries
GPRS roaming with 445 networks in 160 countries
CAMEL roaming through 404 networks in 168 countries
roaming agreements generally state that the host operator bills us for roaming services; we pay these charges and then bill the customer for these services on a monthly basis
VAS
caller-ID; Sim in safe
Missed Call (notify me, notify about me)
SMS inform, toll-free helplines for B2B customers (Voice CPA)
Messaging
SMS; display of Beeline account balance information
Content/infotainment
BeeTV offered as a digital OTT service on mobile as well as IPTV/fixed service
• MyBeeline self-care application and web portal including additional content features such as gaming services and Video
• Music app hitter, second brand and entertainment/content/self-care application Izi, among others

Mobile financial services
mobile payments (including Kazeuromobile and Woopay payment organizations)
mobile transfers (including Sim2Sim, Sim2Card, Sim2IBAN, Sim2ATM, Sim2post)
digital wallet, card “Simply”
trusted payment
direct carrier billing
    The table below presents a description of business licenses relevant to our mobile business in Kazakhstan.
Licenses (as of December 31, 2022)Expiration
Mobile services (GSM900/1800, UMTS/WCDMA2100, 4G/LTE800/1800)(1)(2)(3)
Unlimited term

1.License received on August 24, 1998.
2.KaR-Tel has permission to use spectrum in 800 MHz, 900 MHz, 1800 MHz and 2100 MHz for mobile services and in 2.5-2.6 GHz, 3.3-3.5 GHz, and 5.5 GHz for wireless access to internet (WLL).
3.Upfront payments in US$ are: 800 MHz (US$62,691,378) in 2016, 900 MHz (US$67,500,000) in 1998, 1800 MHz (US$10,958,904) for 4G in 2016, 2G (US$20,783,107) in 2008, and 2100 MHz (US$34,106,412) in 2010.
LICENSE FEES
Under the Kazakhstan tax code, in 2022 KaR-Tel was required to pay: (i) an annual fee for the use of radio frequency spectrum amounting to KZT 1,304,684,031 (US$ 2,833,313) (for mobile and KZT 258,061,963 (US$560,419) for a wireless local loop (WLL)); and (ii) a mobile services provision payment amounting to 1.3992% of corporate revenues from provided communications services, which totaled KZT 2,720,782,728 (US$5,908,580).
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Mobile bundles
     Our bundles are designed for active mobile data users and we have different options for our customers, from data bundles to customized and family plans. Starting in 2022, we focus on the promotion of our own digital products and the development of subscription projects for our customers and customers on other networks. All of our bundles are billed using a mixed payment system and there is an automatic switch to a daily payment schedule if there is an insufficient balance in the customer’s account for full payment. In addition, from time to time, we run promotions to encourage early and on time payments, such as by offering to double the customer’s monthly allowance or allowing the rollover of unused data to the Bangladesh Telecommunication Regulatory Commission,following month. As of September 30, 2022, the top threepenetration of bundles into our active base is 92%.
As of December 31, 2022, approximately 91.2% of our customers in Kazakhstan were on Prepaid plans.
Digital Services
MyBeeline self-care app is a digital gateway for Beeline Kazakhstan’s mobile operators, Grameenphone, Robi Axiatabundles as well as other digital applications and Banglalink, collectively held approximately 97.1%services. In 2022, MyBeeline increased its monthly active users by 33.1% YoY to 3.9 million.The BeeTV entertainment platform is available on mobile devices as well as web and IPTV services and reached 860,000 monthly active users at the end of 2022. Simply is Kazakhstan’s first mobile online-only neobank, and it served 246,000 monthly active users at the end of 2022. Beeline Kazakhstan’s digital-first sub-brand izi is another strategic digital product and grew its customer base by nearly 90% year-on-year as of the end of 2022.
Distribution
    We distribute our products in Kazakhstan through owned monobranded stores, franchises and other distribution channels. As of December 31, 2022, we had a total of 40 stores in Kazakhstan, as well as 10,542 other points of sale and 764 electronics stores.
Competition
    The following table shows our and our primary mobile market which consisted of approximately 170.1 millioncompetitors’ respective customers in Kazakhstan as of December 31, 2020, compared2022:
OperatorCustomers
(in millions)
Beeline Kazakhstan10.601
Kcell7.986
Tele2/Altel6.594

Source: Ministry of National Economy of the Republic of Kazakhstan, Statistics Committee, Agency for strategic planning and reforms of the Republic of Kazakhstan, Beeline Kazakhstan data and Kcell Q3 2022 public disclosure

According to 165.6 million customersthe Ministry of National Economy of the Republic of Kazakhstan, Statistics Committee and other data sources noted above, as of December 31, 2019. According to Omdia, as of December 31, 2020,2022, there were approximately 25.18 million mobile connections in Kazakhstan, representing a mobile penetration rate comprisedof approximately 98.3%129.2% compared to 97.2% asapproximately 24.5 million customers and a mobile penetration rate of December 31, 2019.approximately 128.7% in 2021.

Mobile Business in Ukraine
    We operate in Ukraine with our operating company “Kyivstar” JSC“Kyivstar JSC” and our brand, “Kyivstar.” The UkrainianKyivstar provides mobile market operatesconnectivity services on a 2G, 3G and 4G/LTE basis. Asnetworks. Kyivstar also offers voice and data services on fixed networks, including mobile and fixed converged services in consumer and business segments. Its digital portfolio in 2022 included Kyivstar TV, offered on IPTV platforms as well as mobile, self-care application MyKyivstar and consumer cloud offerings as well as B2B services.
In 2022, Kyivstar acquired a controlling stake in Ukraine’s leading digital health platform Helsi – a digital data management platform supporting provision of December 31, 2020, approximately 85%healthcare services by medical institutions and doctors, and patients’ access to healthcare including remote provision of ourconsultations. Through this strategic investment, Kyivstar aims to extend telemedicine to the Ukrainian population and develop the leading B2B and B2C e-Health provider.
In 2022, Kyivstar prioritized keeping Ukrainians connected inside and outside of Ukraine. The company maintained network availability c.90% levels at most times in the areas where it could control its network assets. Starting in March, Ukrainian mobile operators went into national roaming for all markets. For Ukrainians forced into seeking refugee abroad, Kyivstar provided roaming services including – but not limited to “Roam like Home” offers – in cooperation with partnering mobile operators in destination countries. In addition, we have suspended charges for customers on the front line of hostilities who are without traffic and suspended cancellations for customers on the front lines with expired mobile numbers. We also have in Ukraine were on prepaid plans. Kyivstar secured 4G/LTE licenses and spectrumplace dedicated programs to provide some free traffic support in two separate transactions in 2018.territories directly affected by the conflict.
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Table of Contents
    The table below presents the primary mobile telecommunications services we offer in Ukraine.
Voice
airtime charges from mobile postpaid and prepaid customers, including monthly contract fees for a predefined amount of voice traffic and roaming fees for airtime charges when customers travel abroad
Internet and data access
GPRS/EDGE, 3G and 4G/LTE
Roaming
active roaming agreements for 495497 networks in 189 countries
GPRS roaming on 432439 networks in 167 countries
3G roaming on 319331 networks in 133131 countries
4G/LTE roaming on 100169 networks in 6787 countries
Messaging
SMS;voice messaging and SMS services (including information services such as news, weather, entertainment chats and friend finder)
Content/Content, infotainment, Entertainment
voiceVoice– and SMS-based value-added services (including referral services);(information, content, downloadable to telephone (including music, pictures, games and video); mobile TV and RBTcustomer care)
Mobile financial services
Customer care via mobile payment; banking card; trusted payment; banks notification;OTT app and web portal “MyKyivstar” and call centers
Kyivstar TV provided both as a mobile insurance;OTT application and Smart Money (payment method fora fixed/IPTV service
Digital health services via mobile phone)Helsi, offering end-user solutions and digitization of healthcare provision for medical institutions and doctors
Cloud solutions including consumer storage apps and business-to-business products
M2M and productivity solutions to businesses
Radio Kyivstar
Other content and entertainment services provided via OTT applications and web-based services
Ringback tone
Mobile safety service (lost & found, insurance, family tracker)
Device remote support service (for smartphones/laptops/personal computers)

    The table below presents a description of business licenses relevant to our mobile business in Ukraine. Unless noted otherwise, we plan to apply for renewal of these licenses prior to their expiration, however the spectrum needs of our operations and intentions may change.
ServicesLicenseExpiration
GSM900 and GSM1800(1)(2)
Nationwide
October 5, 2026(5)
3G(3)
NationwideApril 1, 2030
4G/LTE(4)
NationwideJuly 1, 2033 (1800 MHz)
4G/LTE(4)
NationwideMarch 5, 2033 (2600 MHz)
4G/LTE(6)
25 Regions (excl. Crimea & Sevastopol)July 1, 2040 (900 MHz)
(1)Licenses were received on October 5, 2011 for a term of 15 years each.
(2)The license was issued on April 1, 2015 for a term of 15 years.
(3)Services provided in the 2100 MHz band.
(4)Kyivstar secured 4G/LTE licenses and spectrum in two separate transactions in 2018. Following the auction held on January 31, 2018, Kyivstar acquired 15 MHz (paired) of contiguous frequency in the 2600 MHz band for UAH 0.9 billion. In addition, on March 6, 2018, Kyivstar secured the following spectrum through auction in the 1800MHz band: 25MHz (paired) for UAH 1.325 billion and two lots of 5MHz (paired) for UAH 1.512 billion.
(5)The date that was initially determined as the expiration date of the license was October 5, 2026, however, with certain regulatory changes that came into force on December 24, 2019, telecommunications operations no longer require a license to provide telecommunication services. Thus, the relevant licenses cease to be valid and it is not expected that there will be a need to extend or renew these licenses in the future.
(6)The licenses for the radio frequency resource in 900 MHz are re-issued (July 1, 2020) as part of a government project on 900 MHz redistribution and refarming as a way to introduce 4G/LTE into 900 MHz. As a result of this project, Kyivstar returned 12.5 MHz and received back on average across the country 11.9 MHz, out of which 6.2 MHz was provided with technological neutrality license conditions. We have also obtained a range of national and regional radio frequency licenses for the use of radio frequency resources in the referred standards and in specified standards radio relay and WLAN (5.4 GHz).
LICENSE FEES
In 2022, Kyivstar PJSC made spectrum and license payments as follows: annual fee for the use of radio frequency spectrum – UAH 1,009.2 million (US$27.6 million) (paid to the State Budget); EMC and monitoring – UAH 369.6 million (US$10.1 million) (paid to Ukrainian State Center of Radio Frequencies).


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Mobile bundles
Kyivstar offers bundles including combinations of voice, SMS, mobile data, OTT services and swappable benefits (telecommunications and non-telecommunications). As of December 31, 2022, approximately 82% of our customers were on Prepaid plans.
Digital Services
In August 2022, Kyivstar announced an investment in Helsi Ukraine, the country’s largest medical information system and a leading digital healthcare provider. With 23 million registered users, Helsi enables access to 1,600 public and private medical institutions and 49,000 doctors. Helsi reported nearly 1.6 million appointments booked and conducted through the platform in the final quarter of 2022.
The media streaming service Kyivstar TV reached more than 1.1 million monthly active users, representing 60.5% YoY growth. Kyivstar TV also continued to offer free access to e-learning platforms so that students can continue their education wherever they are located.
MyKyivstar, Kyivstar’s self-care platform, also continues to be a significant interface for digital interactions with Kyivstar customers. MyKyivstar served 3.9m monthly active users at the end of 2022.
Distribution
    Kyivstar’s strategy is to maintain a leadership position by using the following distribution channels: distributors (35% of all connections), local chains (24%), monobranded stores (23%), active sales (7%), national chains (6%) and direct sales (6%).
Competition
    The following table shows our and our primary mobile competitors’ respective customer numbers as of December 31, 2022:
OperatorCustomers
(in millions)
Kyivstar24.8
“VF Ukraine” JSC15.4
“lifecell” LLC8.5

Source: Official reporting by competitors. As a result of martial law declared in Ukraine, government figures are not available.

Mobile Business in Kazakhstan
    In Kazakhstan, we operate as Beeline Kazakhstan, the country’s largest independent mobile operator. As of December 31, 2022, approximately 91.2% of our customers in Kazakhstan were on prepaid plans.
Beeline Kazakhstan offers a wide range of B2C digital services and solutions, as well as a being a leader provider of B2B digital services and systems integration services to corporate clients.
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    The table below presents the primary mobile telecommunications services we offer in Kazakhstan.
Voice
standard voice services
VoLTE services
prepaid and postpaid airtime charges from customers, including monthly contract fees for a predefined amount of voice traffic and roaming fees for airtime usage when customers travel abroad
Internet and data access
3G and 4G/LTE service
technology neutral licenses
Roaming
voice roaming with 494 networks in 192 countries
4G/LTE roaming with 280 networks in 107 countries
3G roaming with 376 networks in 139 countries
GPRS roaming with 445 networks in 160 countries
CAMEL roaming through 404 networks in 168 countries
roaming agreements generally state that the host operator bills us for roaming services; we pay these charges and then bill the customer for these services on a monthly basis
VAS
caller-ID; Sim in safe
Missed Call (notify me, notify about me)
SMS inform, toll-free helplines for B2B customers (Voice CPA)
Messaging
SMS; display of Beeline account balance information
Content/infotainment
BeeTV offered as a digital OTT service on mobile as well as IPTV/fixed service
• MyBeeline self-care application and web portal including additional content features such as gaming services and Video
• Music app hitter, second brand and entertainment/content/self-care application Izi, among others

Mobile financial services
mobile payments (including Kazeuromobile and Woopay payment organizations)
mobile transfers (including Sim2Sim, Sim2Card, Sim2IBAN, Sim2ATM, Sim2post)
digital wallet, card “Simply”
trusted payment
direct carrier billing
    The table below presents a description of business licenses relevant to our mobile business in Kazakhstan.
Licenses (as of December 31, 2022)Expiration
Mobile services (GSM900/1800, UMTS/WCDMA2100, 4G/LTE800/1800)(1)(2)(3)
Unlimited term

1.License received on August 24, 1998.
2.KaR-Tel has permission to use spectrum in 800 MHz, 900 MHz, 1800 MHz and 2100 MHz for mobile services and in 2.5-2.6 GHz, 3.3-3.5 GHz, and 5.5 GHz for wireless access to internet (WLL).
3.Upfront payments in US$ are: 800 MHz (US$62,691,378) in 2016, 900 MHz (US$67,500,000) in 1998, 1800 MHz (US$10,958,904) for 4G in 2016, 2G (US$20,783,107) in 2008, and 2100 MHz (US$34,106,412) in 2010.
LICENSE FEES
Under the Kazakhstan tax code, in 2022 KaR-Tel was required to pay: (i) an annual fee for the use of radio frequency spectrum amounting to KZT 1,304,684,031 (US$ 2,833,313) (for mobile and KZT 258,061,963 (US$560,419) for a wireless local loop (WLL)); and (ii) a mobile services provision payment amounting to 1.3992% of corporate revenues from provided communications services, which totaled KZT 2,720,782,728 (US$5,908,580).
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Mobile bundles
     Our bundles are designed for active mobile data users and we have different options for our customers, from data bundles to customized and family plans. Starting in 2022, we focus on the promotion of our own digital products and the development of subscription projects for our customers and customers on other networks. All of our bundles are billed using a mixed payment system and there is an automatic switch to a daily payment schedule if there is an insufficient balance in the customer’s account for full payment. In addition, from time to time, we run promotions to encourage early and on time payments, such as by offering to double the customer’s monthly allowance or allowing the rollover of unused data to the following month. As of September 30, 2022, the penetration of bundles into our active base is 92%.
As of December 31, 2022, approximately 91.2% of our customers in Kazakhstan were on Prepaid plans.
Digital Services
MyBeeline self-care app is a digital gateway for Beeline Kazakhstan’s mobile bundles as well as other digital applications and services. In 2022, MyBeeline increased its monthly active users by 33.1% YoY to 3.9 million.The BeeTV entertainment platform is available on mobile devices as well as web and IPTV services and reached 860,000 monthly active users at the end of 2022. Simply is Kazakhstan’s first mobile online-only neobank, and it served 246,000 monthly active users at the end of 2022. Beeline Kazakhstan’s digital-first sub-brand izi is another strategic digital product and grew its customer base by nearly 90% year-on-year as of the end of 2022.
Distribution
    We distribute our products in Kazakhstan through owned monobranded stores, franchises and other distribution channels. As of December 31, 2022, we had a total of 40 stores in Kazakhstan, as well as 10,542 other points of sale and 764 electronics stores.
Competition
    The following table shows our and our primary mobile competitors’ respective customers in Kazakhstan as of December 31, 2022:
OperatorCustomers
(in millions)
Beeline Kazakhstan10.601
Kcell7.986
Tele2/Altel6.594

Source: Ministry of National Economy of the Republic of Kazakhstan, Statistics Committee, Agency for strategic planning and reforms of the Republic of Kazakhstan, Beeline Kazakhstan data and Kcell Q3 2022 public disclosure

According to the Ministry of National Economy of the Republic of Kazakhstan, Statistics Committee and other data sources noted above, as of December 31, 2022, there were approximately 25.18 million mobile connections in Kazakhstan, representing a mobile penetration rate of approximately 129.2% compared to approximately 24.5 million customers and a mobile penetration rate of approximately 128.7% in 2021.

Mobile Business in Bangladesh
    We operate through our operating company, Banglalink Digital Communications Limited (“BDCL” or “Banglalink”) with our brand “Banglalink” in Bangladesh.
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Banglalink offers 4G connectivity since 2018 and has focused on 4G-based growth, including through network expansion, since the end of 2019. In 2022, the operator started pursuing a nation-wide growth strategy in its 4G network, expanding its regional footprint. As of December 31, 2022, Banglalink had 14,100 4G sites which results in a 4G population coverage of 81.1% and is recognized by Ookla Speedtest as the nation’s fastest 4G network provider for the last three consecutive years 2020 to 2022. At the spectrum auction organized by Bangladesh telecommunications regulator BTRC in March 2022, Banglalink acquired 40 MHz of spectrum in the 2300 MHz band, doubling its spectrum holding.
     The telecommunications market in Bangladesh is largely comprised of prepaid customers. As of December 31, 2022, approximately 94% of our customers were on prepaid plans.
Banglalink also owns Toffee, a mobile TV application available as a web– and OTT-based service to users of all operators in Bangladesh. In the last quarter of 2022, Toffee aired FIFA World Cup 2022 matches, and closed the year with 21.2 million monthly active users – a 3.3 fold growth year-on-year.
In 2022, Banglalink started evolving its self-care application MyBL into a super-app providing services in mobile learning, mobile health and music, among others. MyBL recorded a 79.9% YoY increase in monthly active users, reaching 5.7 million at the end of the quarter.
The table below presents the primary mobile telecommunications services we offer in Bangladesh.
Voice
voice telephony to postpaid and prepaid customers through voice packs and mixed bundles
Internet and data access
GPRS, EDGE, 3G and 4G/LTE technology
data services provided via pay-per-use and via bundles
Roaming
active roaming agreements with 287 GSM networks in 138 countries
GPRS roaming with 195 networks in 110 countries
maritime roaming and in-flight roaming
roaming agreements generally state that the host operator bills BDCL for roaming services; BDCL pays these charges and subsequently bills the customer for these services on a monthly basis
VAS
call forwarding; conference calling; call waiting; caller line identification presentation; voicemail; and missed call alert
Messaging
SMS, MMS (which allows customers to send pictures, audio and video to mobile phones and to e-mail) and mobile instant messaging
Content/infotainment
TV platform Toffee, as a web and mobile OTT-based offering open to users of all operators
Web and OTT-based customer care services via MyBL super app
Access to digital health, mobile learning and music streaming services via MyBL super app
Ad-tech capabilities deployed on Banglalink digital channels and are being offered as B2B digital products to business clients
news alert service; sports related content; job alerts; religious content; Vibe music services; health services (doctor appointment, discounts on health check-up and diagnosis); education contents and games.
The table below presents a description of business licenses relevant to our mobile business in Bangladesh. Unless noted otherwise, we plan to apply for renewal of these licenses prior to their expiration.
ServicesLicenseExpiration
GSM900 and GSM18002G(1)
Nationwide
October 5, 2026(4)
3G(2)
NationwideApril 1, 20302028
4G/LTE(3)(4)(5)(6)
NationwideJuly 1, 2033 (1800 MHz)
4G/LTE(3)
NationwideJanuary 31, 2033 (2600 MHz)
4G/LTE(5)
25 Regions (excl. Crimea & Sevastopol)July 1, 2040 (900 MHz)
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(1)Licenses were received on October 5,In November 1996, BDCL was awarded a 15-year GSM license to establish, operate and maintain a digital mobile telephone network to provide 2G services throughout Bangladesh. The license was renewed in November 2011 for a term of 15 years each.further 15-year term.
(2)TheIn September 19, 2013, following a competitive auction process, Banglalink was awarded a 15-year license to use 5 MHz of technology neutral spectrum in the 2100MHz band and was issued on April 1, 2015also awarded a 3G license, for which it paid a termtotal cost of 15 years. Services providedBDT 8,677.4 million (US$ 111.7 million) (inclusive of 5% VAT), including both a license acquisition fee and a spectrum assignment fee.
(3)On February 19, 2018, Banglalink acquired a 4G/LTE license for US$1.2 million. Banglalink also acquired the right to use 10.6 MHz technology neutral spectrum in the 1800 MHz (5.6) and 2100 MHz bands for US$323 million including VAT (33.34% of the fee has been considered as tariff value for 15% VAT). Banglalink also converted 15MHz of existing 2G spectrum for US$37.01 million into 4G spectrum.
(4)In March 2021, Banglalink acquired the right to use 4.4 MHz of technology neutral spectrum in the 1800 MHz band and 5 MHz technology neutral spectrum in the 2100 MHz band. We have also obtained a range of national and regional radio frequency licenses for the use of radio frequency resources in the referred standards and in specified standards— radio-relay and WiMax. Our network coverage is (except the Anti-Terrorist Operation zone where Kyivstar is not able to use and control its network): 91.46% of the 2G network; 18.7% of the 3G network; 9,864 localities covered by 2G network; and 25,484 localities covered by 3G network.
(3)band effective from April 9, 2021.Kyivstar secured 4G/LTE licenses and spectrum in two separate transactions in 2018. Following the auction held on January 31, 2018, Kyivstar acquired 15 MHz (paired) of contiguous frequency in the 2600 MHz band for UAH 0.9 billion (approximately US$32 million). In addition, on March 6, 2018, Kyivstar secured the following spectrum through auction in the 1800MHz band: 25MHz (paired) for UAH 1.325 billion (approximately US$47 million) and two lots of 5MHz (paired) for UAH 1.512 billion (approximately US$54 million).
(4)The date is valid for licenses to provide telecommunications services. Due to the changes to legislation that came into force on December 24, 2019, extensions and renewals of these licenses will not be required in future.
(5)The licensesIn March 2022, Banglalink acquired the right to use 40 MHz of technology neutral spectrum in the 2.3 GHz band which has been effective from August 16, 2022 until February 18, 2033 to enhance 4G data speed, which could be used at a later date to deploy 5G technology.
(6)On April 1, 2022, VEON announced that Banglalink, the Company's wholly-owned subsidiary in Bangladesh, has acquired new spectrum, doubling the company's spectrum holding. Banglalink acquired 40 MHz of spectrum from the 2300 Mz band for the radio frequency resourceUS$205 for a duration of 15 years, payable in 900 MHz re-issued (1 July 2020) as part of a government project on 900 MHz redistribution and refarming as a way to introduce 4G (LTE) into 900 MHz. As a result of this project, Kyivstar returned 12.5 MHz and received back on average across the country 11.9 MHz, out of which 6.2 MHz was provided with technological neutrality license conditions.ten installments over next 11 years.

LICENSE FEES
In 2020, Kyivstar PJSC made spectrum
Under the terms of its 2G, 3G and 4G/LTE mobile licenses, Banglalink is required to pay to the Bangladesh Telecommunication Regulatory Commission (i) an annual license paymentsfee of BDT 50.0 million (US$0.5 million) for each mobile license; (ii) 5.5% of Banglalink’s annual audited gross revenue, as follows:adjusted pursuant to the applicable guidelines; and (iii) 1% of its annual feeaudited gross revenue (payable to Bangladesh’s social obligation fund), as adjusted pursuant to the applicable guidelines. The annual license fees are payable in advance of each year, and the annual revenue sharing fees are each payable on a quarterly basis and reconciled at the end of each year.

Banglalink’s total license fees (annual license fees plus revenue sharing) in Bangladesh were equivalent to US$39.20 million, US$38.6 million, and US$36.8 million for the use of radio frequencyyear ended December 31, 2022, 2021, and 2020, respectively. In addition to license fees, Banglalink pays annual spectrum - UAH 976 million (paidcharges to the State Budget); EMC and monitoring - UAH 255.2 million (paid to Ukrainian State Center of Radio Frequencies); and an extension of existing licenses and acquisition of new licenses including within the framework of refarming project for implementation of LTE-900 (13 licenses in all) on use of radio frequency spectrum - UAH 350,5 million (paidBTRC, calculated according to the State Budget).size of BDCL’s network, its frequencies, the number of its customers and its bandwidth. The annual spectrum charges are payable on a quarterly basis and reconciled at the end of each year. The BTRC has recently revised the formula for annual spectrum charges with the intention to apply a single formula to calculate the charge for all of the different licenses.

BDCL’s annual spectrum charges were equivalent to US$11.9 million, US$13.7 million, and US$10.3 million for the years ended December 31, 2022, 2021, and 2020, respectively.

Mobile bundles
Kyivstar offers bundles including combinations of voice, SMS, mobile data and OTT services.
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Table of Contents
Distribution
    Kyivstar’s strategy is to maintain a leadership position by using the followingAs of December 31, 2022, our sales and distribution channels: distributors (37% of all connections), local chains (14%), national chains (8%),channels in Bangladesh included 83 monobrand stores, (23%),a direct sales (12%)force of 78 corporate account managers and active125 zonal sales (7%).managers (for mass market retail sales), 74,699 retail SIM outlets, 387,135 top-up selling outlets and the online sales channels. We provide a top-up service through mobile financial services, ATMs, recharge kiosks, international top-up services, SMS top-up and the Banglalink online recharge system. We provide customer support through our contact center, which operates 24 hours a day and seven days a week. The contact center caters to several after-sales services to all customer segments with a special focus on a “self-care” app to empower customers and minimize customers’ reliance on call center agents. In order to stimulate data usage and fast track 4G smartphone penetration in the Banglalink network, we conducted strategic campaigns with leading Smartphone brands. In addition, we drive the fastest 4G experience from top smartphone retail stores.
Competition
    The mobile telecommunications market in Bangladesh is highly competitive. The following table shows our and our primary mobile competitors’ respective customer numbers in UkraineBangladesh as of December 31, 2020:2022.
OperatorCustomers in Bangladesh
(in millions)
KyivstarGrameenphone25.979.29
“VF Ukraine” JSCRobi Axiata19.654.40
“lifecell” LLCBanglalink8.039.81
Teletalk6.69
Source: Omdia

    Kyivstar competes primarily with “VF Ukraine” JSC, operating under the Vodafone brand, which is 100% owned by Bakcell LLC (NEQSOL Holding international group of companies) and operates a GSM900/1800 and an LTE 1800/2600/900 network in Ukraine. Kyivstar also competes with “lifecell” LLC, which is 100% owned by Turkcell, as well as with Trimob LLC, a 100% affiliate company of Ukrtelecom to provide services under a 3G license, and with other small CDMA operators.Source: Bangladesh Telecommunication Regulatory Commission.
    According to Omdia,the Bangladesh Telecommunication Regulatory Commission, the top three mobile operators, Grameenphone, Robi Axiata and Banglalink, collectively held approximately 96.28% of the mobile market which consisted of
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approximately 180.20 million customers as of December 31, 2020, there were approximately 54.8 million customers in Ukraine, representing a mobile penetration rate of approximately 125.4%2022, compared to 55.0approximately 181.02 million customers and a mobile penetration rate of 125.3% as of December 31, 2019.

2021.
Mobile Business in UzbekistanKazakhstan
    In Uzbekistan,Kazakhstan, we operate through our operating company, LLC “Unitel,” and our brand, “Beeline.” We offer our customersas Beeline Kazakhstan, the country’s largest independent mobile telecommunications services under postpaid and prepaid plans.operator. As of December 31, 2020,2022, approximately 97.0%91.2% of our customers in UzbekistanKazakhstan were on prepaid plans.
    Our 3G/HSPABeeline Kazakhstan offers a wide range of B2C digital services were commercially launched in 2008, and the majoritysolutions, as well as a being a leader provider of the network was constructed in 2010. Our 4G/LTEB2B digital services were commercially launched in 2014. Unitel was the first mobile operatorand systems integration services to provide 4G/LTE services.corporate clients.
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Table of Contents
    The table below presents the primary mobile telecommunications services we offer in Uzbekistan.
Kazakhstan.
Voice
standard voice services
VoLTE services
prepaid and postpaid airtime charges from mobile postpaid and prepaid customers, including monthly contract fees for a predefined amount of voice traffic and roaming fees for airtime chargesusage when customers travel abroad
GSM service is provided in 2G and 3G networks; call duration for one session is limited to 40 minutes
Internet and data access
GPRS/EDGE/3G/3G and 4G/LTE networksservice
technology neutral licenses
Roaming
activevoice roaming agreements with 492 GSM494 networks in 186192 countries
4G/LTE roaming with 280 networks in 107 countries
3G roaming with 376 networks in 139 countries
GPRS roaming with 399445 networks in 163160 countries
CAMEL roaming through 302404 networks in 125168 countries
roaming agreements generally state that the host operator bills us for roaming services; we pay these charges and then bill the customer for these services on a monthly basis
VAS
caller-ID; voicemail; call forwarding; conference calling; call blocking; and call waitingSim in safe
the process of implementation of two-step verificationMissed Call (notify me, notify about me)
SMS inform, toll-free helplines for VAS subscriptions (the “double yes” program) began in December 2020 and is part of the transparency policy for all of Beeline usersB2B customers (Voice CPA)
Messaging
SMS and voice messagingSMS; display of Beeline account balance information
Content/infotainment
Beeline Games (more than 1000BeeTV offered as a digital OTT service on mobile games), Beeline Press (more than 200 periodicals),as well as IPTV/fixed service
• MyBeeline self-care application and partnership project with Bookmate (online service for booksweb portal including additional content features such as gaming services and audiobooks); Beeline Club 2.0 (loyalty program available viaVideo
• Music app online, USSD. universal virtual discounthitter, second brand and cashback card); virtual cashback; and My Beeline appentertainment/content/self-care application Izi, among others

Mobile financial services
proprietarymobile payments (including Kazeuromobile and Woopay payment system “Beepul”organizations)
mobile transfers (including card-to-card transfer); bankSim2Sim, Sim2Card, Sim2IBAN, Sim2ATM, Sim2post)
digital wallet, card payments; “Simply”
trusted payment; and M-commercepayment
direct carrier billing

    The table below presents a description of business licenses relevant to our mobile business in Uzbekistan.Kazakhstan.
Licenses (as of December 31, 2022)Expiration
Mobile services (GSM900/1800, UMTS/WCDMA2100, 4G/LTE800/1800)(1)(2)(3)
Unlimited term

1.License received on August 24, 1998.
2.KaR-Tel has permission to use spectrum in 800 MHz, 900 MHz, 1800 MHz and 2100 MHz for mobile services and in 2.5-2.6 GHz, 3.3-3.5 GHz, and 5.5 GHz for wireless access to internet (WLL).
3.Upfront payments in US$ are: 800 MHz (US$62,691,378) in 2016, 900 MHz (US$67,500,000) in 1998, 1800 MHz (US$10,958,904) for 4G in 2016, 2G (US$20,783,107) in 2008, and 2100 MHz (US$34,106,412) in 2010.
LICENSE FEES
Under the Kazakhstan tax code, in 2022 KaR-Tel was required to pay: (i) an annual fee for the use of radio frequency spectrum amounting to KZT 1,304,684,031 (US$ 2,833,313) (for mobile and KZT 258,061,963 (US$560,419) for a wireless local loop (WLL)); and (ii) a mobile services provision payment amounting to 1.3992% of corporate revenues from provided communications services, which totaled KZT 2,720,782,728 (US$5,908,580).
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Mobile bundles
     Our bundles are designed for active mobile data users and we have different options for our customers, from data bundles to customized and family plans. Starting in 2022, we focus on the promotion of our own digital products and the development of subscription projects for our customers and customers on other networks. All of our bundles are billed using a mixed payment system and there is an automatic switch to a daily payment schedule if there is an insufficient balance in the customer’s account for full payment. In addition, from time to time, we run promotions to encourage early and on time payments, such as by offering to double the customer’s monthly allowance or allowing the rollover of unused data to the following month. As of September 30, 2022, the penetration of bundles into our active base is 92%.
As of December 31, 2022, approximately 91.2% of our customers in Kazakhstan were on Prepaid plans.
Digital Services
MyBeeline self-care app is a digital gateway for Beeline Kazakhstan’s mobile bundles as well as other digital applications and services. In 2022, MyBeeline increased its monthly active users by 33.1% YoY to 3.9 million.The BeeTV entertainment platform is available on mobile devices as well as web and IPTV services and reached 860,000 monthly active users at the end of 2022. Simply is Kazakhstan’s first mobile online-only neobank, and it served 246,000 monthly active users at the end of 2022. Beeline Kazakhstan’s digital-first sub-brand izi is another strategic digital product and grew its customer base by nearly 90% year-on-year as of the end of 2022.
Distribution
    We distribute our products in Kazakhstan through owned monobranded stores, franchises and other distribution channels. As of December 31, 2022, we had a total of 40 stores in Kazakhstan, as well as 10,542 other points of sale and 764 electronics stores.
Competition
    The following table shows our and our primary mobile competitors’ respective customers in Kazakhstan as of December 31, 2022:
OperatorCustomers
(in millions)
Beeline Kazakhstan10.601
Kcell7.986
Tele2/Altel6.594

Source: Ministry of National Economy of the Republic of Kazakhstan, Statistics Committee, Agency for strategic planning and reforms of the Republic of Kazakhstan, Beeline Kazakhstan data and Kcell Q3 2022 public disclosure

According to the Ministry of National Economy of the Republic of Kazakhstan, Statistics Committee and other data sources noted above, as of December 31, 2022, there were approximately 25.18 million mobile connections in Kazakhstan, representing a mobile penetration rate of approximately 129.2% compared to approximately 24.5 million customers and a mobile penetration rate of approximately 128.7% in 2021.

Mobile Business in Bangladesh
    We operate through our operating company, Banglalink Digital Communications Limited (“BDCL” or “Banglalink”) with our brand “Banglalink” in Bangladesh.
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Banglalink offers 4G connectivity since 2018 and has focused on 4G-based growth, including through network expansion, since the end of 2019. In 2022, the operator started pursuing a nation-wide growth strategy in its 4G network, expanding its regional footprint. As of December 31, 2022, Banglalink had 14,100 4G sites which results in a 4G population coverage of 81.1% and is recognized by Ookla Speedtest as the nation’s fastest 4G network provider for the last three consecutive years 2020 to 2022. At the spectrum auction organized by Bangladesh telecommunications regulator BTRC in March 2022, Banglalink acquired 40 MHz of spectrum in the 2300 MHz band, doubling its spectrum holding.
     The telecommunications market in Bangladesh is largely comprised of prepaid customers. As of December 31, 2022, approximately 94% of our customers were on prepaid plans.
Banglalink also owns Toffee, a mobile TV application available as a web– and OTT-based service to users of all operators in Bangladesh. In the last quarter of 2022, Toffee aired FIFA World Cup 2022 matches, and closed the year with 21.2 million monthly active users – a 3.3 fold growth year-on-year.
In 2022, Banglalink started evolving its self-care application MyBL into a super-app providing services in mobile learning, mobile health and music, among others. MyBL recorded a 79.9% YoY increase in monthly active users, reaching 5.7 million at the end of the quarter.
The table below presents the primary mobile telecommunications services we offer in Bangladesh.
Voice
voice telephony to postpaid and prepaid customers through voice packs and mixed bundles
Internet and data access
GPRS, EDGE, 3G and 4G/LTE technology
data services provided via pay-per-use and via bundles
Roaming
active roaming agreements with 287 GSM networks in 138 countries
GPRS roaming with 195 networks in 110 countries
maritime roaming and in-flight roaming
roaming agreements generally state that the host operator bills BDCL for roaming services; BDCL pays these charges and subsequently bills the customer for these services on a monthly basis
VAS
call forwarding; conference calling; call waiting; caller line identification presentation; voicemail; and missed call alert
Messaging
SMS, MMS (which allows customers to send pictures, audio and video to mobile phones and to e-mail) and mobile instant messaging
Content/infotainment
TV platform Toffee, as a web and mobile OTT-based offering open to users of all operators
Web and OTT-based customer care services via MyBL super app
Access to digital health, mobile learning and music streaming services via MyBL super app
Ad-tech capabilities deployed on Banglalink digital channels and are being offered as B2B digital products to business clients
news alert service; sports related content; job alerts; religious content; Vibe music services; health services (doctor appointment, discounts on health check-up and diagnosis); education contents and games.
The table below presents a description of business licenses relevant to our mobile business in Bangladesh. Unless noted otherwise, we plan to apply for renewal of these licenses prior to their expiration.
ServicesLicenseExpiration
GSM900/18002G(1)
NationwideAugust 7, 2031
3G(1)
NationwideAugust 7, 2031
4G/LTE(1)
NationwideAugust 7, 2031
International Communication Services LicenseNationwide2026
Data TransferNationwide
Unlimited/Unlimited3G(2)
Inter-city communication services licenseNationwide20262028
TV broadcasting4G/LTE(3)(4)(5)(6)
Nationwide20232033
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(1)Requires annualIn November 1996, BDCL was awarded a 15-year GSM license fee payments.to establish, operate and maintain a digital mobile telephone network to provide 2G services throughout Bangladesh. The license was renewed in November 2011 for a further 15-year term.
(2)LicenseIn September 19, 2013, following a competitive auction process, Banglalink was awarded a 15-year license to use 5 MHz of technology neutral spectrum in the 2100MHz band and was also awarded a 3G license, for exploitationwhich it paid a total cost of BDT 8,677.4 million (US$ 111.7 million) (inclusive of 5% VAT), including both a license acquisition fee and a spectrum assignment fee.
(3)On February 19, 2018, Banglalink acquired a 4G/LTE license for US$1.2 million. Banglalink also acquired the right to use 10.6 MHz technology neutral spectrum in the 1800 MHz (5.6) and 2100 MHz bands for US$323 million including VAT (33.34% of the fee has been considered as tariff value for 15% VAT). Banglalink also converted 15MHz of existing 2G spectrum for US$37.01 million into 4G spectrum.
(4)In March 2021, Banglalink acquired the right to use 4.4 MHz of technology neutral spectrum in the 1800 MHz band and 5 MHz technology neutral spectrum in the 2100 MHz band effective from April 9, 2021.
(5)In March 2022, Banglalink acquired the right to use 40 MHz of technology neutral spectrum in the 2.3 GHz band which has been effective from August 16, 2022 until February 18, 2033 to enhance 4G data transfer network does not havespeed, which could be used at a fixed term, andlater date to deploy 5G technology.
(6)On April 1, 2022, VEON announced that Banglalink, the licenseCompany's wholly-owned subsidiary in Bangladesh, has acquired new spectrum, doubling the company's spectrum holding. Banglalink acquired 40 MHz of spectrum from the 2300 Mz band for design, construction and service provisionUS$205 for a duration of data transfer network was renewed15 years, payable in June 2020 with an unlimited term.ten installments over next 11 years.

LICENSE FEES
Under the terms of its 2G, 3G and 4G/LTE mobile licenses, Banglalink is required to pay to the Bangladesh Telecommunication Regulatory Commission (i) an annual license fee of BDT 50.0 million (US$0.5 million) for each mobile license; (ii) 5.5% of Banglalink’s annual audited gross revenue, as adjusted pursuant to the applicable guidelines; and (iii) 1% of its annual audited gross revenue (payable to Bangladesh’s social obligation fund), as adjusted pursuant to the applicable guidelines. The annual license fees are payable in advance of each year, and the annual revenue sharing fees are each payable on a quarterly basis and reconciled at the end of each year.

Banglalink’s total license fees (annual license fees plus revenue sharing) in Bangladesh were equivalent to US$39.20 million, US$38.6 million, and US$36.8 million for the year ended December 31, 2022, 2021, and 2020, respectively. In 2020, Unitel LLC made paymentsaddition to license fees, Banglalink pays annual spectrum charges to the BTRC, calculated according to the size of BDCL’s network, its frequencies, the number of its customers and its bandwidth. The annual spectrum charges are payable on a quarterly basis and reconciled at the end of each year. The BTRC has recently revised the formula for annual spectrum and licensescharges with the following split:intention to apply a single formula to calculate the charge for all of the different licenses.

BDCL’s annual feespectrum charges were equivalent to US$11.9 million, US$13.7 million, and US$10.3 million for use of radio frequency spectrum in the total amount of US$6,062,848years ended December 31, 2022, 2021, and renewal of existing licenses (7 licenses in total) in the total amount of US$2,992,720 paid to the state budget of Ministry for Development of Information Technologies and Communications.2020, respectively.
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Mobile bundles
    We offer bundled tariff plans, which may differ by types or volume of traffic, duration (daily, weekly, fortnightly, and monthly), and region or charge type. Currently, we provide data only bundles consisting of different types of traffic volume, charge and duration and integrated bundles consisting of traditional voice with SMS and data traffic, including digital services.
Distribution
    In Uzbekistan, we offer a portfolio of tariffs and products for the prepaid system designed to cater to the needs of specific market segments, including mass-market customers, youth customers and high value contract customers. Further, we have the following four segments in our postpaid system: large accounts, business to government, SME and SOHO.    As of December 31, 2020,2022, our sales and distribution channels in Uzbekistan include 28 owned offices, 562 exclusiveBangladesh included 83 monobrand stores, a direct sales force of 78 corporate account managers and 1,934 multibrand125 zonal sales managers (for mass market retail sales), 74,699 retail SIM outlets, 387,135 top-up selling outlets and the online sales channels. We provide a top-up service through mobile financial services, ATMs, recharge kiosks, international top-up services, SMS top-up and the Banglalink online recharge system. We provide customer support through our contact center, which operates 24 hours a day and seven days a week. The contact center caters to several after-sales services to all customer segments with a special focus on a “self-care” app to empower customers and minimize customers’ reliance on call center agents. In order to stimulate data usage and fast track 4G smartphone penetration in the Banglalink network, we conducted strategic campaigns with leading Smartphone brands. In addition, we drive the fastest 4G experience from top smartphone retail stores.

Competition
    The mobile telecommunications market in Bangladesh is highly competitive. The following table shows our and our primary mobile competitors’ respective customerscustomer numbers in UzbekistanBangladesh as of December 31, 2020:2022.
OperatorCustomers in Bangladesh
(in millions)
LLC “Unitel”Grameenphone6.879.29
UcellRobi Axiata5.054.40
UzMobile (Uzbektelecom)Banglalink4.239.81
UMSTeletalk2.8
Perfectum0.46.69

Source: OmdiaBangladesh Telecommunication Regulatory Commission.
    According to Omdia,the Bangladesh Telecommunication Regulatory Commission, the top three mobile operators, Grameenphone, Robi Axiata and Banglalink, collectively held approximately 96.28% of the mobile market which consisted of
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approximately 180.20 million customers as of December 31, 2020, there were approximately 19.2 million mobile customers in Uzbekistan, representing a mobile penetration rate of approximately 60.4%2022, compared to 22.6approximately 181.02 million customers and a mobile penetration rate of 72.0% as of December 31, 2019.

2021.
Mobile Business in Kazakhstan
    In Kazakhstan, we operate as Beeline Kazakhstan, the country’s largest independent mobile operator. As of December 31, 2020,2022, approximately 93.6%91.2% of our customers in Kazakhstan were on prepaid plans.
Beeline Kazakhstan offers a wide range of B2C digital services and solutions, as well as a being a leader provider of B2B digital services and systems integration services to corporate clients.
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Table of Contents
    The table below presents the primary mobile telecommunications services we offer in Kazakhstan.
Voice
Standardstandard voice services
PrepaidVoLTE services
prepaid and postpaid airtime charges from customers, including weekly and monthly contract fees for a predefined amount of voice traffic and roaming fees for airtime usage when customers travel abroad
Internet and data access
3G and 4G/LTE service
technology neutral licenses
Roaming
Voicevoice roaming with 571494 networks in 195192 countries
4G/LTE roaming with 251280 networks in 94107 countries
3G roaming with 376 networks in 139 countries
GPRS roaming with 486445 networks in 156160 countries
CAMEL roaming through 423404 networks in 167168 countries
roaming agreements generally state that the host operator bills us for roaming services; we pay these charges and then bill the customer for these services on a monthly basis
VAS
caller-ID; voicemail; call forwarding; call blocking; trusted payment; mobile transfer (transferring funds from the balance of one subscriber to the balance of another)Sim in safe
Missed Call (notify me, notify about me)
SMS inform, toll-free helplines for B2B customers (Voice CPA)
Messaging
SMS; display of Beeline account balance information
Content/infotainment
Brand Content (including Yandex, ZVOOQ, Book.beeline.kz, Viktorina, RingBack Tone (RBT), Press, SeZim, Beeline.Music, NoStress, MySafety, Traditional, Engster, Fitness)BeeTV offered as a digital OTT service on mobile as well as IPTV/fixed service
• MyBeeline self-care application and web portal including additional content features such as gaming services and Video
• Music app hitter, second brand and entertainment/content/self-care application Izi, among others
SMS inform, free phone (Voice CPA)
Mobile financial services
mobile payments (including Kazeuromobile and Woopay payment organizationsorganizations)
mobile transfers (including Sim2Sim, Sim2Card, Sim2IBAN, Sim2ATM, Sim2post)
bankdigital wallet, card payments“Simply”
trusted payment
Google DCBdirect carrier billing

    The table below presents a description of business licenses relevant to our mobile business in Kazakhstan.
Licenses (as of December 31, 2020)2022)Expiration
Mobile services (GSM900/1800, UMTS/WCDMA2100, 4G/LTE800/1800)(1)(2)(3)
Unlimited term

1.License received on August 24, 1998.
2.KaR-Tel has permission to use of spectrum in 800 MHz, 900 MHz, 1800 MHz and 2100 MHz for mobile services and in 2.5-2.6 GHz, 3.3-3.5 GHz, and 5,55.5 GHz for wireless access to internet (WLL).
3.Upfront payments in US$ are: 800 MHz (US$62,691,378) in 2016, 900 MHz (US$67,500,000) in 1998, 1800 MHz (US$10,958,904) for 4G in 2016, 2G (US$20,783,107) in 2008, and 2100 MHz (US$34,106,412) in 2010.
LICENSE FEES
Under the Kazakhstan tax code, in 20202022 KaR-Tel was required to pay: (i) an annual fee for the use of radio frequency spectrum amounting to KZT 5,948,967,486 for1,304,684,031 (US$ 2,833,313) (for mobile and KZT 193,909,866258,061,963 (US$560,419) for a wireless local loop (WLL)); and (ii) a mobile services provision payment amounting to 1.3992% of corporate revenues from provided communications services, which totaled KZT 1,998,605,531.2,720,782,728 (US$5,908,580).
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Mobile bundles
     Our suite of integrated bundles isare designed for active internet-users. Wemobile data users and we have different options for our customers, from data bundles to customized and family plans. Starting in 2022, we focus on data services, such as unlimited access to popular resources: social networks, instant messagingthe promotion of our own digital products and video hosting. Our tariffs include many useful functionsthe development of subscription projects for free: exchangeour customers and customers on other networks. All of minutes to GB and vice versa, the ability to share the rest of the packages with friends and family. We have added free access to mobile TV with popular movies and TV series to all tariffs. Our family option allows customers to join groups of up to 5 people and economize. In 2021, we will continue to develop internet services and mobile gaming. We will release a tariff constructor, where customers can customize a tariff according to their needs. Allour bundles work withare billed using a mixed payment system: they automaticallysystem and there is an automatic switch to a daily payment schedule if there is an insufficient balance in the current balance is insufficientcustomer’s account for full payment. TheIn addition, from time to time, we run promotions to encourage early and on time payments, such as by offering to double the customer’s monthly allowance or allowing the rollover of unused data to the following month. As of September 30, 2022, the penetration of bundles into theour active base is 87.5%92%.
As of December 31, 2022, approximately 91.2% of our customers in Kazakhstan were on Prepaid plans.
56Digital Services

TableMyBeeline self-care app is a digital gateway for Beeline Kazakhstan’s mobile bundles as well as other digital applications and services. In 2022, MyBeeline increased its monthly active users by 33.1% YoY to 3.9 million.The BeeTV entertainment platform is available on mobile devices as well as web and IPTV services and reached 860,000 monthly active users at the end of Contents2022. Simply is Kazakhstan’s first mobile online-only neobank, and it served 246,000 monthly active users at the end of 2022. Beeline Kazakhstan’s digital-first sub-brand izi is another strategic digital product and grew its customer base by nearly 90% year-on-year as of the end of 2022.
Distribution
    We distribute our products in the countries in Kazakhstan through owned monobranded stores, franchises and other distribution channels. As of December 31, 2020,2022, we had 69a total of 40 stores in Kazakhstan, (including 9,000as well as 10,542 other points of sale and 466764 electronics stores).

stores.
Competition
    The following table shows our and our primary mobile competitors’ respective customers in Kazakhstan as of December 31, 2020:2022:
OperatorCustomers
(in millions)
Beeline Kazakhstan9.5410.601
Kcell8.017.986
Tele2/Altel6.76.594

Source: Ministry of National Economy of the Republic of Kazakhstan, Statistics Committee, Agency for strategic planning and reforms of the Republic of Kazakhstan, Beeline Kazakhstan data and Kcell Q4 2020Q3 2022 public disclosure.disclosure

According to the Ministry of National Economy of the Republic of Kazakhstan, Statistics Committee and other data sources noted above, as of December 31, 2020,2022, there were approximately 24.325.18 million mobile customersconnections in Kazakhstan, representing a mobile penetration rate of approximately 129.0%129.2% compared to 25.7approximately 24.5 million customers and a mobile penetration rate of 138%approximately 128.7% in 2019.2021.

Mobile Business in Bangladesh
    We operate through our operating company, Banglalink Digital Communications Limited (“BDCL” or “Banglalink”) with our brand “Banglalink” in Bangladesh.
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Banglalink offers 4G connectivity since 2018 and has focused on 4G-based growth, including through network expansion, since the end of 2019. In 2022, the operator started pursuing a nation-wide growth strategy in its 4G network, expanding its regional footprint. As of December 31, 2022, Banglalink had 14,100 4G sites which results in a 4G population coverage of 81.1% and is recognized by Ookla Speedtest as the nation’s fastest 4G network provider for the last three consecutive years 2020 to 2022. At the spectrum auction organized by Bangladesh telecommunications regulator BTRC in March 2022, Banglalink acquired 40 MHz of spectrum in the 2300 MHz band, doubling its spectrum holding.
     The telecommunications market in Bangladesh is largely comprised of prepaid customers. As of December 31, 2022, approximately 94% of our customers were on prepaid plans.
Banglalink also owns Toffee, a mobile TV application available as a web– and OTT-based service to users of all operators in Bangladesh. In the last quarter of 2022, Toffee aired FIFA World Cup 2022 matches, and closed the year with 21.2 million monthly active users – a 3.3 fold growth year-on-year.
In 2022, Banglalink started evolving its self-care application MyBL into a super-app providing services in mobile learning, mobile health and music, among others. MyBL recorded a 79.9% YoY increase in monthly active users, reaching 5.7 million at the end of the quarter.
The table below presents the primary mobile telecommunications services we offer in Bangladesh.
Voice
voice telephony to postpaid and prepaid customers through voice packs and mixed bundles
Internet and data access
GPRS, EDGE, 3G and 4G/LTE technology
data services provided via pay-per-use and via bundles
Roaming
active roaming agreements with 287 GSM networks in 138 countries
GPRS roaming with 195 networks in 110 countries
maritime roaming and in-flight roaming
roaming agreements generally state that the host operator bills BDCL for roaming services; BDCL pays these charges and subsequently bills the customer for these services on a monthly basis
VAS
call forwarding; conference calling; call waiting; caller line identification presentation; voicemail; and missed call alert
Messaging
SMS, MMS (which allows customers to send pictures, audio and video to mobile phones and to e-mail) and mobile instant messaging
Content/infotainment
TV platform Toffee, as a web and mobile OTT-based offering open to users of all operators
Web and OTT-based customer care services via MyBL super app
Access to digital health, mobile learning and music streaming services via MyBL super app
Ad-tech capabilities deployed on Banglalink digital channels and are being offered as B2B digital products to business clients
news alert service; sports related content; job alerts; religious content; Vibe music services; health services (doctor appointment, discounts on health check-up and diagnosis); education contents and games.
The table below presents a description of business licenses relevant to our mobile business in Bangladesh. Unless noted otherwise, we plan to apply for renewal of these licenses prior to their expiration.
ServicesLicenseExpiration
2G(1)
Nationwide2026
3G(2)
Nationwide2028
4G/LTE(3)(4)(5)(6)
Nationwide2033
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(1)In November 1996, BDCL was awarded a 15-year GSM license to establish, operate and maintain a digital mobile telephone network to provide 2G services throughout Bangladesh. The license was renewed in November 2011 for a further 15-year term.
(2)In September 19, 2013, following a competitive auction process, Banglalink was awarded a 15-year license to use 5 MHz of technology neutral spectrum in the 2100MHz band and was also awarded a 3G license, for which it paid a total cost of BDT 8,677.4 million (US$ 111.7 million) (inclusive of 5% VAT), including both a license acquisition fee and a spectrum assignment fee.
(3)On February 19, 2018, Banglalink acquired a 4G/LTE license for US$1.2 million. Banglalink also acquired the right to use 10.6 MHz technology neutral spectrum in the 1800 MHz (5.6) and 2100 MHz bands for US$323 million including VAT (33.34% of the fee has been considered as tariff value for 15% VAT). Banglalink also converted 15MHz of existing 2G spectrum for US$37.01 million into 4G spectrum.
(4)In March 2021, Banglalink acquired the right to use 4.4 MHz of technology neutral spectrum in the 1800 MHz band and 5 MHz technology neutral spectrum in the 2100 MHz band effective from April 9, 2021.
(5)In March 2022, Banglalink acquired the right to use 40 MHz of technology neutral spectrum in the 2.3 GHz band which has been effective from August 16, 2022 until February 18, 2033 to enhance 4G data speed, which could be used at a later date to deploy 5G technology.
(6)On April 1, 2022, VEON announced that Banglalink, the Company's wholly-owned subsidiary in Bangladesh, has acquired new spectrum, doubling the company's spectrum holding. Banglalink acquired 40 MHz of spectrum from the 2300 Mz band for US$205 for a duration of 15 years, payable in ten installments over next 11 years.

LICENSE FEES
Under the terms of its 2G, 3G and 4G/LTE mobile licenses, Banglalink is required to pay to the Bangladesh Telecommunication Regulatory Commission (i) an annual license fee of BDT 50.0 million (US$0.5 million) for each mobile license; (ii) 5.5% of Banglalink’s annual audited gross revenue, as adjusted pursuant to the applicable guidelines; and (iii) 1% of its annual audited gross revenue (payable to Bangladesh’s social obligation fund), as adjusted pursuant to the applicable guidelines. The annual license fees are payable in advance of each year, and the annual revenue sharing fees are each payable on a quarterly basis and reconciled at the end of each year.

Banglalink’s total license fees (annual license fees plus revenue sharing) in Bangladesh were equivalent to US$39.20 million, US$38.6 million, and US$36.8 million for the year ended December 31, 2022, 2021, and 2020, respectively. In addition to license fees, Banglalink pays annual spectrum charges to the BTRC, calculated according to the size of BDCL’s network, its frequencies, the number of its customers and its bandwidth. The annual spectrum charges are payable on a quarterly basis and reconciled at the end of each year. The BTRC has recently revised the formula for annual spectrum charges with the intention to apply a single formula to calculate the charge for all of the different licenses.

BDCL’s annual spectrum charges were equivalent to US$11.9 million, US$13.7 million, and US$10.3 million for the years ended December 31, 2022, 2021, and 2020, respectively.
Distribution
    As of December 31, 2022, our sales and distribution channels in Bangladesh included 83 monobrand stores, a direct sales force of 78 corporate account managers and 125 zonal sales managers (for mass market retail sales), 74,699 retail SIM outlets, 387,135 top-up selling outlets and the online sales channels. We provide a top-up service through mobile financial services, ATMs, recharge kiosks, international top-up services, SMS top-up and the Banglalink online recharge system. We provide customer support through our contact center, which operates 24 hours a day and seven days a week. The contact center caters to several after-sales services to all customer segments with a special focus on a “self-care” app to empower customers and minimize customers’ reliance on call center agents. In order to stimulate data usage and fast track 4G smartphone penetration in the Banglalink network, we conducted strategic campaigns with leading Smartphone brands. In addition, we drive the fastest 4G experience from top smartphone retail stores.
Competition
    The mobile telecommunications market in Bangladesh is highly competitive. The following table shows our and our competitors’ respective customer numbers in Bangladesh as of December 31, 2022.
OperatorCustomers in Bangladesh
(in millions)
Grameenphone79.29
Robi Axiata54.40
Banglalink39.81
Teletalk6.69

Source: Bangladesh Telecommunication Regulatory Commission.
    According to the Bangladesh Telecommunication Regulatory Commission, the top three mobile operators, Grameenphone, Robi Axiata and Banglalink, collectively held approximately 96.28% of the mobile market which consisted of
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approximately 180.20 million customers as of December 31, 2022, compared to approximately 181.02 million customers as of December 31, 2021.
Mobile Business in Uzbekistan
    In Uzbekistan, we operate through our operating company, LLC “Unitel,” and our brand, “Beeline.”
    Our 4G/LTE services were commercially launched in 2014. Unitel was the first mobile operator in Uzbekistan to provide 4G/LTE services. It is currently offering a digital portfolio that includes mobile financial services, web– and OTT-based content applications and B2B services including big data analytics.
The table below presents the primary mobile telecommunications services we offer in Uzbekistan.
Voice
airtime charges from mobile postpaid and prepaid customers, including monthly contract fees for a predefined amount of voice traffic and roaming fees for airtime charges when customers travel abroad
GSM service is provided in 2G and 3G networks; call duration for one session is limited to 60 minutes
Internet and data access
GPRS/EDGE/3G/4G/LTE networks
Roaming
active roaming agreements with 493 GSM networks in 185 countries
GPRS roaming with 422 networks in 164 countries
CAMEL roaming through 288 networks in 126 countries
roaming agreements generally state that the host operator bills us for roaming services; we pay these charges and then bill the customer for these services on a monthly basis
VAS
call forwarding; conference calling; call blocking; and call waiting
the process of implementation of two-step verification for VAS subscriptions (the “double yes” program) is ongoing and is a prerequisite for the launching of new products
Messaging
SMS
Entertainment
Beeline TV (+70 channels, +16K films and series); Beeline Music (+18 mln. tracks ); Games (+1000 mobile games), Beeline Press (newspaper and magazine aggregator)
FinTech
Beepul is a popular local fintech application. A full range of financial services is available to users including telco, commodity payments and 800 more. Another main stream is P2P transfers that helps users send money fast and easy. Furthermore, a distinctive feature of Beepul is strong integration with telco services that involves users into combined ecosystem.
Self-care
Beeline app and Beeline web (+1 mln MAU YoY, UX/UI updated)
Others
Launched new products in Big Data (scoring, geo analytics), E-commerce (+1500 SKU) and EduTech (+700 localized articles and videos)
    The table below presents a description of business licenses relevant to our mobile business in Uzbekistan. Unless noted otherwise, we plan to apply for renewal of these licenses prior to their expiration.
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ServicesLicenseExpiration
GSM900/1800(1)
NationwideAugust 7, 2031
3G(1)
NationwideAugust 7, 2031
4G/LTE(1)
NationwideAugust 7, 2031
International Communication Services LicenseNationwide2026
Data TransferNationwide
Unlimited/Unlimited(2)
Inter-city communication services licenseNationwide2026
TV broadcastingNationwide2023

(1)Requires annual license fee payments.
(2)License for exploitation of the data transfer network does not have a fixed term, and the license for design, construction and service provision of data transfer network was renewed in June 2020 with an unlimited term.
LICENSE FEES
In 2022, Unitel LLC made payments for spectrum and licenses with the following split: the annual fee for use of radio frequency spectrum in the total amount of US$ 5,453,802 and renewal of existing licenses (three licenses in total) in the total amount of US$ 3,868,445 paid to the state budget of Ministry for Development of Information Technologies and Communications.
Mobile bundles
    In March 2022, Beeline became the first operator in the market to launch a bundled offer which combined connectivity with digital services including Beeline TV & Beeline Music service. In summer 2022, we offered a new price plan constructor where the users can construct their bundles on their own, which is unique for Beeline subs.
We offer our customers mobile telecommunications services under postpaid and prepaid plans. As of December 31, 2022, approximately 89.3% of our customers in Uzbekistan were on prepaid plans. In Uzbekistan, we offer a portfolio of tariffs and products for the prepaid system designed to cater to the needs of specific market segments, including mass-market customers, youth customers and high value contract customers. In addition, we have the following four segments in our postpaid system: large accounts, business to government, SME and SOHO.
Digital services
Beeline Uzbekistan offers a full portfolio of digital services to its customers, including services in mobile TV, music, gaming and mobile financial services. In 2022, the company started offering big data solutions to its B2B customers.
In line with the increasing focus on digital services, we invest in local talent upskilling and jobs creation in the ICT industry. In 2022, we expanded our local BeeLab software team from 15 to 100 employees and are investing in a Beeline IT Academy in Uzbekistan to provide our own digital education hub across areas including IT skills and cybersecurity.
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Distribution
    As of December 31, 2022, our sales channels in Uzbekistan include 41 owned offices, 763 exclusive stores and 2,265 multi-brand stores.
Competition
    The following table shows our and our primary mobile competitors’ respective customers in Uzbekistan as of December 31, 2022:
OperatorCustomers
(in millions)
LLC “Unitel”8.4
Ucell11.0
UzMobile (Uzbektelecom)9.3
UMS4.5
Perfectum0.1

Source: GSMA Intelligence. Regulatory disclosures are not available in Uzbekistan, and sources may cite different numbers, including the considerably lower customer base reference by one of our competitors.

    According to GSMA, as of December 31, 2022, there were approximately 32.3 million mobile connections in Uzbekistan, representing a mobile penetration rate of approximately 93.4% compared to approximately 29.9 million connections and a mobile penetration rate of approximately 89.7% as of December 31, 2021.

Mobile Business in Others
    In the countries in our “Others” category, we generally offer our customers mobile telecommunications services under prepaid and postpaid plans.
    The “Others” category represents our operations in Kyrgyzstan and Georgia.Georgia (included until the sale thereof on June 8, 2022). Our Kyrgyzstan business operates under the brand name “Beeline Kyrgyzstan” and provides mobile and fixed connectivity services as well as mobile financial services through its Balance KG application. For information on reportable segments, see Item 5 — 5—Operating and Financial Review and Prospects — Prospects—Reportable Segments.
As of December 31, 2020, we had the following percentages2022, Beeline Kyrgyzstan served 91% of its mobile customer base with prepaid offers and postpaid customers:
Payment PlanKyrgyzstanGeorgia
Prepaid94.9%100%
Postpaid5.1%

9% with postpaid.
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The table below presents the primary mobile telecommunications services we offer in Kyrgyzstan.
Voice
Standardstandard voice services
Prepaidprepaid and postpaid airtime charges from customers, including weekly and monthly contract fees for a predefined amount of voice traffic and roaming fees for airtime usage when customers travel abroad.
Internet and Data Access
3G and 4G/LTE services in each of Kyrgyzstan and Georgia
technology neutral licenses in each of Kyrgyzstan and Georgia
Roaming
Kyrgyzstan
Voice: 434444 networks in 130 countries
GPRS: 279307 networks in 102107 countries
4G/LTE:108 205 networks in 5886 countries
CAMEL: 210273 networks in 88100 countries
GeorgiaVoice: 242 networks in 93 countries
GPRS: 218 networks in 83 countries
CAMEL: 171 networks in 67 countries
roaming agreements generally state that the host operator bills for roaming services; for outbound roaming: prepaid customers are billed online, and postpaid customers are billed on a monthly basis; for inbound roamers: we pay thesesend the data for roaming charges to our RPs online (prepaid) and offline (postpaid), and then bill the customer for these services (in some cases on a monthly basis)charges to our RPs.
VAS
caller-ID; voicemail; call forwarding; conference calling; call blocking, call hold and call waiting
Messaging
SMS, MMS, voice messaging and mobile instant messaging
Content/infotainmentInfotainment/Entertainment
SMS CPA, Voice CPA, RBT, voice services (including referral services), geolocation based services, content downloadable to telephone (including music, pictures, games and video); access to radio or televisionradio/television/VOD broadcasting online or via mobile app
Beeball
Mobile financial servicesDFS
balance transfer, trusted payment, mobile wallet
Balance.kg

    The table below presents a description of business licenses relevant to our mobile business in Others.Kyrgyzstan. Unless noted otherwise, we plan to apply for renewal of these licenses prior to their expiration.
CountryLicenses (as of December 31, 2020)2022)Expiration
KyrgyzstanRadio spectrum of 2600 MHz for the certain territory of Kyrgyzstan (technology neutral) 2530-2550MHz/2650-2670MHzFebruary 2030
Radio spectrum of 800 MHz for the entire territory of Kyrgyzstan (technology neutral) 796-801MHz/837-842MHzSeptember 2025
Radio spectrum of 800 MHz for the entire territory of Kyrgyzstan (technology neutral) 791-796MHz/832-837MHzDecember 2026
Radio spectrum of 900 MHz, 1800 MHz and 2100 MHz for the entire territory of Kyrgyzstan (technology neutral)October 2024
National license for electric communication service activityUnlimited term
National license for base station transmissionDecember 2024
National license for services on data trafficUnlimited term
Radio spectrum for one site (transmission)May 2023
GeorgiaRadio spectrum of 2360 – 2400 MHz (technology TDD) for Bishkek cityGSM1800 10 MHz frequencyFebruary 2030
GSM900 5.49 MHz frequencyFebruary 2030
LTE 800 10 MHz frequencyFebruary 2030
10 MHz 3G frequencyDecemberOctober 2031

Wireless internet services
    We have promotional zero-zones for major local and international social networks in each of these countriesIn 2023, we are aiming to lower the entry barrier for new data users and stimulate consumption for existing ones. We also focus on smartphone penetration growthimproving network capacity in eachthe north of these countries asKyrgyzstan and complete spectrum refarming in the major sourcesouth of effective demand for our mobile internet services.Kyrgyzstan.
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Distribution
    We distribute our products in the countries in our “Others” categoryKyrgyzstan through owned monobranded stores, franchises and other distribution channels. As of December 31, 2020,2022, we had 7677 stores in Kyrgyzstan (including 5969(as well as 7000+ other points of sale) and 28 stores in Georgia.

.
Mobile customers and mobile penetration rate

    The table below presents our total number of customers and the total mobile penetration rate for all operators in each of the countries in our “Others” categoryKyrgyzstan as of December 31, 20202022 and December 31, 2019.2021.
2020
(millions of customers)
Mobile Penetration
2019
(millions of customers)
Mobile Penetration
Kyrgyzstan2.5123.6%2.6124.7%
Georgia1.3116%1.3134.8%
Source: Omdia; and the Georgian National Communications Commission.
2022(1)
(millions of customers)
Mobile Penetration
2021
(millions of customers)
Mobile Penetration
7.4104.7%7.3110.3%

(1)    Source: Annual report of State Communication Agency under the State committee of information technology and communications of Kyrgyz Republic.
Description of Our Fixed-line Telecommunications Services
    In Russia,Pakistan, we offer internet and data connectivity services over a wide range of access media, covering major cities of Pakistan. We also provide cross border transit services. In Ukraine we offer voice, data and internet services to corporations, operators and consumers using a metropolitan overlay network in major cities and fixed-line telecommunications using inter-city fiber optic networks. We also offer Internet-TV using FTTB (Fiber to the building) technology in Ukraine. In Kazakhstan, we offer a range of fixed-line business services for B2O, B2B and B2C segments. In Uzbekistan, we offer voice, data and internet services to corporations, operators and consumers using a metropolitan overlay network in major cities and fixed-line telecommunications using inter-city fiber optic and satellite-based networks. In Kazakhstan, we offer a range of fixed-line business services for B2O, B2B and B2C segments. In Pakistan, we offer internet and value-added services over a wide range of access media, covering major cities of Pakistan. We do not offer fixed-line telecommunications services in Algeria, Bangladesh Kyrgyzstan or Georgia.Kyrgyzstan.
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Fixed-line Business in Russia

The table below presents a description of the fixed-line telecommunications services we offer in Russia.
Services
network access and hardware and software solutions, including configuration and maintenance, SaaS and an integrated managed service
local access services by connecting the customers’ premises to our own fiber network, international and domestic long-distance services and VSAT services to customers located in remote areas
internet access to both corporate and consumer customers through backbone networks and private line channels
IP address services, the ability to rent leased channels with different high-speed capacities and remote access to corporate information, databases and applications.
managed Wi-Fi networks based on IEEE 802.11b/g/n/ac wireless technology
virtual PSTN number, xDSL services, session initiation protocol (SIP) connection, financial information services, data center services, such as co-location, web hosting, audio conference and domain registration services
IPTV services (1.88 million customers), virtual PBX, certain Microsoft Office packages (including SaaS), web-videoconferencing services and sale, rental and technical support for telecommunications equipment
Pay TV (cable TV) (21,842 customers)
OTT TV (TVE)
FMC product services (1,534,131 customers)
carrier and operator services, including voice, internet and data transmission over our own networks and roaming services
MPLS-based IP VPN, local, domestic and international private lines, equipment and equipment maintenance (under interconnection agreements with international global data network operators
high-speed domestic and international channels to international and Russian operators to sell excess backbone network capacity
Coverage
all major population centers
40 regions of Russia (189 cities covered by FTTB network), including FVNO projects (10 cities)
Operations
operate a number of competitive local exchange carriers that operate fully digital overlay networks in a number of major Russian cities
Customers
FTTB and FMC
large multinational corporate groups
government clients
SMEs
high-end residential buildings in major cities

Distribution
    We utilize a direct sales force in Moscow, operating both with fixed-line and mobile corporate customers and supported by specialists in technical sales support, marketing, customer service and end-user training. In addition, we employ a team of regional sales managers and a dedicated sales force in each of our regional branch offices, as well as having sales incentive plans with our regional partners.
Competition
    Our fixed-line telecommunications business marketed as “Beeline Business” faces significant competition from other service providers and competes principally on the basis of convergent services and bundles, installation time, network quality, geographical network reach, customer service, range of services offered and price. The table below presents our competitors in the voice services, data services and fixed-line broadband markets in Russia.
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Voice Services
Rostelecom
TransTelecom
OJSC “Multiregional TransitTelecom”
Data Services
Rostelecom
TransTelecom
MegaFon
Fixed-line Broadband
Rostelecom
Akado
NetbyNet
MTS and its subsidiaries
ER-Telecom

In terms of end-user internet penetration, the consumer internet access business in Russia is saturated and end-user internet penetration is high. Competition for customers in Russia is intense, with internet providers utilizing new marketing efforts (for example, aggressive price promotions) in order to retain existing customers and attract new ones. We expect competition to increase in the future due to wider market penetration, consolidation of the industry, the growth of current operators and the appearance of new technologies, products and services.
Licenses
    The table below presents a description of business licenses relevant to our fixed-line business in Russia and which expire in 2021. Unless noted otherwise, we plan to apply for renewal of these licenses prior to their expiration.
ServicesLicenseExpiration
Local Communications ServicesMoscowAugust 30, 2021
YekaterinburgFebruary 16, 2026
KhabarovskOctober 31, 2021
KrasnodarOctober 1, 2021
Leased Communications Circuits ServicesSt. PetersburgJune 8, 2021; July 5, 2021; October 4, 2021
MoscowJuly 5, 2021; November 9, 2021
Nizhny NovgorodJuly 5, 2021
KhabarovskJuly 5, 2021
NovosibirskJuly 5, 2021
RostovJuly 5, 2021
KrasnodarJuly 5, 2021
Local Communication ServicesMoscowSeptember 21, 2021
St. PetersburgSeptember 21, 2021
Intra-zone Communication ServicesKrasnodarFebruary 16, 2026, December 12, 2021
MoscowOctober 24, 2021
St. PetersburgOctober 24, 2021
YekaterinburgFebruary 16, 2026
Nizhny NovgorodFebruary 16, 2026
KhabarovskFebruary 16, 2026
NovosibirskFebruary 16, 2026
RostovFebruary 16, 2026
Telematic ServicesKrasnodarMay 06, 2021; September 14, 2021; November 17, 2021
YekaterinburgMay 6, 2021
Nizhny NovgorodMay 6, 2021
KhabarovskMay 6, 2021
NovosibirskMay 6, 2021
RostovMay 6, 2021
MoscowApril 26, 2021; May 06, 2021; November 21, 2021
St. PetersburgMay 06, 2021; November 21, 2021
Data Transmission Services LicenseKrasnodarSeptember 14, 2021
MoscowMarch 15 2026; April 26, 2026
Communications Services for the PurposesKrasnodarAugust 27, 2021

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Fixed-line Business in Pakistan
The table below presents a description of the fixed-line telecommunications services we offer in Pakistan.
Services
data voice and VASvoice services over a wide range of access media, covering more than 225 locations, including all the major cities
data services being provided to the enterprise customers include: dedicated internet access, VPN (virtual private networking), leased lines & fixed telephony
domestic and international transit leased lines, domestic and international MPLS, and IP transit services through our access network1
high-speed internet access (including fiber optic lines)
telephony
telephone communication services, based on modern digital fiber optic network
value added services including Universal Access Number (UAN) and Toll Free numbering (TFN) services
cloud based contact center and helpdesk solutions and enterprise surveillance bundled with Fixed voice and data connectivity
dedicated lines of data transmission
dedicated line access and fixed-line mobile convergence
Coverage
wired and wireless access services include FTTx, PMP (point to multipoint), point-to-point radios, VSAT and Microwave links connecting more than 225 locations across Pakistan
Operations
long-haul fiber optic network covers more than 10,00013,000 kilometers and is supplemented by wired and wireless networks
Customers
enterprise customers
domestic and international carriers
corporate and individual business customers

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Distribution
    We utilize a direct sales force in Pakistan for enterprise customers. This dedicated sales force has three channels dedicated to SMEs, large/key accounts and business-to-government. These channels are led by individual channel heads who further employ a team of regional sales managers in different regions, which are further supported by a sales force, including team leads and key account managers. Keeping in view the growing shift towards digitization we have enabled a new sales team specifically targeting all digital solutions led by a Digital Sales head. There is also a centralized telesales executive team led by a manager who upsells through targeted campaigns.

Competition
    In Pakistan, our fixed-line business faces significant competition fromoperates in a competitive environment with other providers of fixed-line corporate services, carrier and operator services and consumer internet services. The table below presents our competitors in the internet services, carrier and operator services and fixed-line broadband markets in Pakistan.
Internet Services
PTCL
Transworld
World Call
Wateen
Cybernet
Multinet
Carrier and Operator Services
PTCL
Transworld
World Call
Wateen
Telenor Pakistan
Fixed-line Broadband
Pakistan Telecommunication Company Limited, or “PTCL”
Cybernet
Supernet
Multinet
Nexlinx
Wateen
Nayatel

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Licenses

The table below presents a description of business licenses relevant to our fixed-line business in Pakistan. Unless noted otherwise, we plan to apply for renewal of these licenses prior to their expiration.
ServicesLicenseExpiration
Long Distance & International (“LDI”)Nationwide and International2024
Local Loop (“LL”) (fixed line and/or wireless local loop with limited mobility)Regional2024
Telecom Tower Provider (“TTP”)Nationwide2032

Fixed-line Business in Ukraine
The table below presents a description of the fixed-line telecommunications services we offer in Ukraine.
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Services
dataCorporate internet access using various last mile technologies (optical and copper lines, FTTB, xDSL, MW RRL, WiMax, Wi-Fi, 2/3/4G) at speeds ranging from 2 Мbit/s to 10 Gbit/s and additional services (IP-addresses, BGP, Backup, SLA, corporate Wi-Fi, DDos protection)
broadband servicesFіxed-line telephony: IP-lines, SIP-Trunk, analog telephony, ISDN PRI, 0-800, Virtual PBX
corporate internet access
Fixed-line: VPN services, data center, contact center, voice, fixed-line telephonyData transmission (IPVPN and a number of VAS
Internet access services: ADSL, symmetrical and Ethernet interfaces at speeds ranging from 256 kilobytes per second to 10 gigabytes per secondVPLS)
FMC
FTTB services tariffs for fixed-line broadband internet access targeted at different customer segments
Coverage
provided services in 125130 cities in Ukraine (excluding(including 10 cities located in the occupied territory and excluding cities in Crimea and the ATO zone)
engaged in a project to install FTTB for fixed-line broadband services in approximately 42,77944,393 residential buildings including 2,138 residential buildings in the cities located in the occupied territory in 125 cities (including 10 cities located in the occupied territory and excluding cities in Crimea and the ATO zone), providing over 59,28861,389 access points (including 2,959 access points located in the occupied territory)
Our joint carrier and operator services division in Ukraine provides local, international and intercity long- distancelong-distance voice traffic transmission services to Ukrainian fixed-line and mobile operators on the basis of our proprietary domestic long-distance/ILD network, as well as IP transit and data transmission services through our own domestic and international fiber optic backbone and IP/MPLS data transmission network. We derive most of our carrier and operator services revenue in Ukraine from voice call termination services to our own mobile network and voice transit to other local and international destinations.
Competition
As a result of martial law declared in Ukraine, government figures on the voice services, data services and retail internet services market for the end of 2021 and 2022 are not available. Based on data from the NCCIR as of September 30, 2021, we estimate that there are more than 3,000 internet service providers in Ukraine. According to the NCCIR, as of September 30, 2021, Kyivstar led the fixed broadband market with 1.2 million customers, which corresponded to a 14.5% market share. The table below presents our primary competitors in Ukraine in the services indicated according to the latest published information from NCCIR available to us (which is as of September 30, 2021). The market share information of the top five ISPs has not been provided due to the lack of current figures from the NCCIR.
Voice Services(1) and Data Services(2)
UkrtelecomData GroupFarlep-Invest (Vega)
Retail Internet Services
KyivstarUkrtelecomData Group and Volia
(1)    Voice service market for business customers only.
(2)    Data services for corporate market only.
Source:     NCCIR as of September 30, 2021

Distribution
    Our company emphasizes high customer service quality and reliability for its corporate large accounts while at the same time focusing on the development of its SME offerings. We sell to corporate customers through a direct sales force and various alternative distribution channels such as IT servicing organizations and business center owners, and to SME customers through dealerships, direct sales, own retail and agent networks. We use a customized pricing model for large accounts which includes service or tariff discounts, volume discounts, progressive discount schemes and volume lock pricing. We use standardized and campaign-based pricing for SME customers. Our residential marketing strategy is focused on attracting new customers. We offer several tariff plans, each one targeted at a different type of customer.
Competition
    There is In addition, we have been able to benefit from cross-selling our products. As of December 31, 2022, our penetration of fixed-mobile convergence (“FMC”) in fixed broadband was 83%, due to a high level of competition with more than 2000 internet service providers in Ukraine. Accordingmigration of mobile customers to NCCIR, the National Regulatory Authority, as of September 30, 2020, Kyivstar leads the fixed broadband market with 1.1 million customers, which corresponds to 15.3% market share.
FMC.
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Voice Services(1),Data Services(2)and Voice Services
Ukrtelecom
Data Group
Farlep-Invest (Vega)
Retail Internet Services
Ukrtelecom
Volia
Top 5 ISPs (market share)(3)
Kyivstar (15.3%)
Ukrtelecom (14.8%)
Volia (9.4%)
Freenet (2.1%)
Data Group (2.1%)

(1)Voice services market for business customers only.
(2)Data services for corporate market only.
(3)Source: National Regulatory Authority - NCCIR


Licenses
Following recent legislative changes, including the changes to the Law “On Telecommunications” made in 2019 by the Ukrainian Parliament, state licensing of fixed-line telecommunications services ishas now been abolished. Accordingly, our fixed-line business in Ukraine no longer requires licensing in order to operate. LicensingHowever, the licensing requirements in respect of radio frequency resource (RFR) use remains unchanged.unchanged following the changes to the Law “On Telecommunications” made in 2019.

Fixed-line Business in Kazakhstan
The table below presents a description of the fixed-line telecommunications services we offer in Kazakhstan.
Services
high-speed internet access
local, long distance and international voice services over IP
local, intercity and international leased channels and IP VPN services
cloud services, BeeTV, Internet of things (IoT)
integrated corporate networks (including integrated network voice, data and other services)
FMC product, including mobile bundles and video content from Amediateka and IVI, and additional SIM cards for family
ADSL, FTTB, Wi-Fi, WiMax, VSAT, GPON, WTTX
Distribution
    We are focusing on customer base and revenue growth, which we aim to promote by expanding our transport infrastructure, developing unique products, strengthening our position in the market and enhancing our sales efforts and data services, and Fixed Virtual Network Operator (FVNO) activity.
Competition
The table below presents our competitors in the fixed-line telecommunications services market in Kazakhstan.
Internet, Data Transmission and Traffic Termination Services
Kazakhtelecom
TransTelecom (owned by Kazakhstan Temir Zholy, the national railway company)
KazTransCom, Jusan mobile (Kcell own a 20% share)
Astel (a leader in the provision of satellite services)
Alma TV
Licenses
The table below presents a description of business licenses relevant to our fixed-line business in Kazakhstan. Unless noted otherwise, we plan to apply for renewal of these licenses prior to their expiration.
ServicesLicenseExpiration
Long-distance and InternationalNationwideUnlimited
Fixed-line Business in Uzbekistan
The table below presents a description of the fixed-line telecommunications services we offer in Uzbekistan.
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Services(1)
fixed-line services, such as network access
internet and hardware and software solutions, including configuration and maintenance
high-speed internet access (including fiber optic lines and xDSL)
telephony
long distance and international long-distance telephony on prepaid cards
telephone communication services, through our copper cable network and our modern digital fiber optic network
dedicated lines of data transmission
dedicated line access and fixed-line mobile convergence
Coverage
provided services in Tashkent and other regions such as Navoi, Samarkand, Uchkuduk and Zaravshan

Distribution
    One of our priorities in Uzbekistan is the development of information and communications technology, which supports economic development in Uzbekistan. Our strategy includes maintaining our current market position by retaining our large corporate client customer base.
Competition
    There is a high level of competition in the capital city of Tashkent, but the fixed-line internet market in most of the other regions remains undeveloped. The table below presents our competitors in the fixed-line services market in Uzbekistan.
Fixed-line Services
Uztelecom
Sharq Telecom
East Telecom
TPS
Sarkor Telecom
EVO
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Licenses
The table below presents a description of business licenses relevant to our fixed-line business in Uzbekistan. Unless noted otherwise, we plan to apply for renewal of these licenses prior to their expiration.
ServicesLicenseExpiration
Fixed-line, long distance and internationalNationwide2021Unlimited
DataNationwide2021
Long-distanceNationwide2029
InternationalNationwide2029

Fixed-line Business in Kazakhstan
The table below presents a description of the fixed-line telecommunications services we offer in Kazakhstan.
Services
high-speed internet access
local, long distance and international voice services over IP
local, intercity and international leased channels and IP VPN services
cloud services, BeeTV, Internet of things (IoT)
integrated corporate networks (including integrated network voice, data and other services)
FMC product, including mobile bundles and video content from Amediateka and IVI, and additional sim-cards for family
ADSL, FTTB, Wi-Fi, WiMax, VSAT, GPON, WTTX

Distribution
    We are focusing on customer base and revenue growth, which we aim to promote by expanding our transport infrastructure, developing unique products, strengthening our position in the market and enhancing our sales efforts and data services, and Fixed Virtual Network Operator (FVNO) activity.

Competition
    The table below presents our competitors in the fixed-line telecommunications services market in Kazakhstan.
Internet, Data Transmission and Traffic Termination Services
Kazakhtelecom
TransTelecom (owned by Kazakhstan Temir Zholy, the national railway company)
KazTransCom
Astel (a leader in the provision of satellite services)
Alma TV

Licenses
The table below presents a description of business licenses relevant to our fixed-line business in Kazakhstan. Unless noted otherwise, we plan to apply for renewal of these licenses prior to their expiration.
ServicesLicenseExpiration
Long-distance and InternationalNationwideUnlimited

Regulatory
    For a description of certain laws and government regulations to which our main telecommunications businesses are subject, see Exhibit 99.2 — 99.2—Regulation of Telecommunications.
    The voice, data and connectivity services we provide may also expose us to sanctions and embargo laws and regulations of the United States, the United Nations, the European Union, the United Kingdom and the jurisdictions in which we operate. We currently facecivil instability within our geographic footprint, and in this context, changes in local regulation and laws can be unpredictable, arbitrary and/or politically motivated, and such changes may result in material adverse consequences for the Group. Under circumstances of the military conflict, governments can pass and enforce sanctions and other measures that materially and adversely impact our operations or our ownership in our businesses, without regard to pre-existing laws and foreign investment assurances. In addition, as a global telecommunications company, we have roaming and interconnect arrangements with mobile and fixed-line operators located in the majority of countries throughout the world, including in countries that are the target of certain sanctions restrictions. For a discussion of the sanctions regimes we are subject to, including the risks related to
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such exposure, see Item 3.D. 3.D—Risk Factors - Geopolitical Risks - "Factors—Regulatory, Compliance and Legal Risks—Violations of and changes to applicable sanctions and embargo laws, including export control restrictions, may harm our business”.business.
Seasonality
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Telecommunications services are often impacted by seasonality, with certain months seen as higher consumption periods and others as low. Given the geographical diversity of our markets and the re-distribution of our Group revenues in a way that each operating company has a noticeable impact, it is not possible to talk about high and low seasons for the Group as a whole. Seasonality trends might be further disrupted, somewhat materially, but not fully predictably, by the changing time of Ramadan and the Islamic religious festivals in Pakistan and Bangladesh, the timing or timings of our operating companies’ repricing actions and the large-scale network rollouts. In 2022, our business was impacted, to some extent, by each of these trends. In addition, we also experienced impacts on business as a result of the onset of the conflict in Ukraine (including the infrastructure damage and the population displacement it generated), a second wave of unpredictable changes in Ukraine in the fourth quarter of 2022 due to the attacks on energy infrastructure and the ensuing blackouts, the population movements towards Kazakhstan and Uzbekistan due to the conflict, as well as the floods in Pakistan and Bangladesh. These irregularities, as well as some residual impacts of COVID in 2021 and 2020, make it impossible to isolate the specific impact of seasonality, if any, on our business through 2022.

SeasonalityCorporate Governance
Our mobile telecommunications businessThe Company recognizes the importance of, and is subjectcommitted to, certain seasonal effects. Generally, revenueinstilling good corporate governance across the Group. Under accounting provisions applicable to us, if we deviate from the Dutch Corporate Governance Code, the reason for such deviation must be explained in our contractboard report. As a Bermuda incorporated exempt company with ADSs listed on the NASDAQ Capital Market, the Company follows a set of governance principles other than the Dutch ones, and prepaid tariff plans tendsas the Dutch Corporate Governance Code only applies to increase duringcompanies incorporated in the December holiday season, and then decrease in January and February. Mobile revenueNetherlands, we have chosen not to comply with the best practice provisions of the Dutch Corporate Governance Code as at the date of this report. There is also higherno other external corporate governance code that the Company follows.
The Company will continue to assess whether compliance with the Dutch Corporate Governance Code might have merit in the summer months, when roaming revenue increases significantly as customers tendfuture. The Company has implemented a Code of Conduct (https://www.veon.com/media/5826/code_of_conduct_2022.pdf) that sets forth the framework and principles in key areas, including our zero tolerance for bribery, to travel more during these months. Guest roaming revenue on our networks also tends to increase in the summer period.
Our fixed-line telecommunications business is also subject to certain seasonal effects. Among the influencing factors is the number of working days in a given period, as well as periods of vacations. Generally, our revenue from our fixed-line telecommunications business is lower when there are fewer working days in a period or a greater number of customers are on vacation, such as during the December holiday season and in the summer months.

In 2020, these trends were less pronounced dueensure we adhere to the outbreakhighest standards of COVID-19ethical conduct. Effective, February 1, 2023 the Company has also implemented the Business Partner Code of Conduct (https://www.veon.com/media/2896/business-partner-code-of-conduct-final.pdf) which establishes basic requirements and the associated lockdown restrictions imposed by governments across the world. Roaming revenues were significantly lower as compared to normal years, while we saw a pick-up in usageresponsibilities for each of our fixed-line services due to work-from-home conditions and travel restrictions. However, going forward we expect the seasonal trends described above to continue.business partners (vendors, suppliers, agents, contractors, consultants, intermediaries, resellers, distributors, third party service providers) on corruption.

Information Technology and Cybersecurity
We devote considerable resources to the maintenance, development and improvement of our IT systems. As part of our continuousoverall strategy and ambition, in 2022, a special focus was given to the development, improvement and maintenance of our IT innovation process,and cybersecurity systems. In 2022, we engage with third parties in order to develop and implement IT technologies across our infrastructure. In June 2016 in partnership with Ericsson, we entered into a technology infrastructure agreement which was subsequently amended in July 2017 and February 2019. Undercompleted the current agreement, which reflects a reduction in scope fromupgrade of the prior agreements, Ericsson will upgrade our core IT systems with new digital business support systems (DBSS) using software from Ericssonacross our operating companies in Bangladesh, Pakistan, Ukraine, and will manage the new systems under the managed services agreement. Kyrgyzstan. DBSS enhancements are currently ongoing in Uzbekistan and Kazakhstan.
The new Ericsson DBSS system has already been launched in fourenhancement of our operations: Georgia, Algeria,IT and cybersecurity capabilities optimizes controls, performance and the experience of our stakeholders as they use our core services. At the same time VEON’s advanced capabilities enables our operators to offer IT, cybersecurity and big data/artificial intelligence-based products as a part of their B2B portfolios. Our portfolio of advanced IT/big data services includes data-driven marketing (“AdTech”), risk scoring models, geo-analytics, video/audio analytics, cybersecurity as a service, private industrial networks, integration and cloud infrastructure services. Jazz, our operating company in Pakistan, completed and unveiled Pakistan’s largest Tier III certified data center on January 25, 2022, which serves the business needs of our Pakistan operations, as well as those of the broader business community in Pakistan. A major technical upgrade was executed in Bangladesh to ensure efficient operations of our TV/media service enjoying 24 million monthly active users during the Football World Cup. Our operations in Kyrgyzstan and Bangladesh.

    We are alsoKazakhstan started to offer a cybersecurity as a service proposition on a commercial basis to major clients in the processbanking sector.
Cybersecurity governance, policies, procedures and strategies
Cybersecurity and compliance with data protection regulations remain key priorities. The Audit and Risk Committee receives reports on our IT and cybersecurity activities on a semi-annual basis and any significant cybersecurity developments or incidents are reported to the Board of implementingDirectors if and when they arise. At the operational level, each operating company has appointed a chief cyber security officer to ensure operational focus and consistency of our cyber security strategy,function.
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Our updated cybersecurity policy came into effect on February 2022. We regularly run cybersecurity forums to allow for structured and consistent governance throughout VEON, which we believe willis used to enforce the implementation of our cybersecurity policy, share best practices, lessons learned, industry developments, and other industries’ experiences. We have also established and continue to improve our VEON group-wide horizontal experience exchange mechanism to share best practices in cybersecurity as well as to report and track operational alarms, ongoing attacks and more across operating companies to enable us to better identifyrespond to cyber threats of global scale.
Furthermore, our cybersecurity policy requires each of our operating companies to meet international best practice standards including ISO 27001. Our operating companies in Bangladesh and Pakistan completed ISO 27001 (Information Security Management System) certification during 2022.
Penetration tests and so-called “ethical hacking” tests are being carried out frequently across our operating companies to assess the current cybersecurity levels and proactively detect possible weaknesses in different systems. This allows us to act on potential threats that may impact our businesscybersecurity problems before they materialize. To increase cybersecurity awareness even further a new email “phishing campaign” has been launched. As a next step, employees’ cybersecurity awareness will be regularly monitored through new campaigns and consequently, may aid usan online awareness test.
Cybersecurity incidents
We had no material cybersecurity incidents in the implementation of the required security measures to address such threats.

2022.
Intellectual Property
We rely on a combination of trademarks, service marks and domain name registrations, copyright protection and contractual restrictions to establish and protect our technologies, brand name, logos, marketing designs and internet domain names. We have registered and applied to register certain trademarks and service marks in connection with our telecommunications and digital businesses in accordance with the laws of our operating companies. Our registered trademarks and service marks include our brand name, logos and certain advertising features. Our copyrights and know-how are principally in the area of computer software for service applications developed in connection with our mobile and fixed-line network platform, our internet platforms and non-connectivity service offerings and for the language and designs we use in marketing and advertising our communication services. For a discussion of the risks associated with new technology, see Item 3.D.Risk Factors — Factors—Operational Risks — “OurRisks—The loss of important intellectual property rights are costly and difficult to protect, and we cannot guaranteeas well as third-party claims that the steps we have taken to protect ourinfringed on their intellectual property rights will be adequate” and — Regulatory, Compliance and Legal Risks — “New intellectual property laws or regulations may require us to invest substantial resources in compliance or may be unclear.”could significantly harm our business.

Corporate Social ResponsibilitySustainability
    The Group Chief StrategyCorporate Affairs Officer oversees the corporate responsibilitysustainability (ESG) program and function, and the corporate responsibility team confers with our management in connection with executing its duties.
    We have a long-termOur approach to sustainability goes beyond corporate responsibility strategy, consistingphilanthropy, and is centered around the idea of using technology to empower communities. The approach consists of two mainimportant elements: maintaining the trust of our stakeholders by behaving in a responsible“license to grow” and sustainable manner, reflected in our “license to operate” initiatives, and reflects our desire to forge valuable partnerships that benefit all our stakeholders. The first element, our license to grow initiative, is supported by our digital entrepreneurship and digital skills and literacy programs, which help us to contribute long-term socioeconomic value to the communities we serve. Through promoting digital inclusion and creating shared value in our communities through ournew opportunities for participants, these programs also contribute to the demand for digital products and services, reflectedwhich in turn creates new opportunities for our “licensebusiness. In parallel, the second element of our approach to grow” initiatives. We aresustainability, the license to operate initiative, is focused on efforts aimed at improving and sustaining our global operations. It emphasizes services that provide long-term benefits to the societies we operate in, as well as good corporate citizenship, ethical behavior and operational performance. VEON is committed to investingcreating social and business value by making impactful investments that help create new services, partnerships and forums, which in turn enable and empower the markets in whichpeople we operate and continue to seek opportunities to leverageserve across our technology, commercial expertise and the commitment of our employees for the betterment of our communities.
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markets.
    Our group Sustainability Report and group Integrated Annual Report meet2022 describes this approach to sustainability and meets Global Reporting Initiative standards at the “core” level, follow the guidance in the AA1000 Accountability Principles Standard and areis influenced by International Integrated Reporting Council guidance.
The group Sustainability Report and the group Integrated Annual Report have2020 has also obtained a “limited” level of assurance in various “subject matters” to meet the requirements of the International Standard on Assurance Engagements (ISAE) 3000 (revised). For the AA1000 Principles, our assurance engagement was planned and performed to meet the requirements of a Type 1 “moderate level” of assurance as defined by AA1000 Assurance Standard (AA1000AS) 2008.
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As part of our reporting cycle, we assess the effectiveness of our corporate responsibilitysustainability strategy and revise it when needed.
Our approach to the identification, management and evaluation of corporate responsibilitysustainability is guided by three main principles:
Stakeholders: By engaging with our stakeholders, we understand their concerns and expectations, and we follow a number of stakeholder-defined standards and guidelines;
Materiality: Using pre-defined criteria, we prioritize materiality by assessing individual opportunities against our strategy and their importance to our stakeholders; and
Accountability: We are accountable to our stakeholders through the publication of our Integrated Annual Report. We also share periodic updates with internal stakeholders, including members of management, to inform them about key corporate responsibility-relatedsustainability-related developments and our corporate responsibilitysustainability performance.
    In November 2019, we were recognized    MSCI ESG Ratings rated VEON ‘BBB’ in its most recent assessment of our resilience to long-term environmental, social and governance risks. The assessment, dated April 2022, cited our performance in corporate governance as among the most transparent companies in the Netherlands by the Dutch Transparency Benchmark (Transparantiebenchmark). More than 480a particular area of strength relative to its industry peers. We are also proud to be a member of the largest companies inGSM Association’s (GSMA) climate action taskforce and are planning to align with the Netherlands were assessedorganization’s goal of achieving net-zero GHG emissions for the Dutch Transparency Benchmarkindustry by 2050. By taking this step, we are working towards setting climate action targets for our business that help our industry meet its emissions objectives.
Our support for the Dutch MinistryGSMA’s ambitions corresponds with a variety of Economic Affairs and Climate Policy, and VEON improved its ranking from 449 in 2011existing initiatives to 32 in 2019. Furthermore, among technology-focused companies inreduce the Netherlands, VEON ranked fourth.
energy intensity of our business. We are committed to mitigating the Group’sour carbon footprint and the rollout of network energy-efficiency measures, which will contribute to a low-carbon economy as well as offer us the potential to reduce our operating costs over time. We continue to upgrade existing diesel-diesel– and petrol-powered units with more energy-efficient, hybrid and renewable-energy-poweredrenewable energy-powered network equipment and, where practical, increase the number of Base Transceiver Stations (BTS)base transceiver stations situated outside to reduce the energy use involved in keeping them cool. In some markets we share tower capacity with other operators, which has had a direct positive impact on our energy consumption and our environmental footprint. We keep abreast of local environmental legislation and strive to reduce the environmental impact of our operations through responsible use of natural resources and by reducing waste and emissions.
VEON’s carbon dioxide (CO2) emissions decreased from 0.24 tonnes per terabyte in 2019 to 0.1 tonnes in 2020, a 58% decrease. The decrease was largely a result of a significant increase in data traffic carried across our networks during 2020 due to COVID-19 lockdowns, with the increased data load requiring a lesser increase in energy.
Our operating companies continuedcontinue to developingdevelop innovative solutions to reduce energy intensity, such as powering telephone exchange stations on solar energy, installing state-of the-artstate-of-the-art on-grid photovoltaic systems and carrying out trainingstraining on renewable energy solutions to ensure stakeholders are aware of its carbon-our carbon– and cost-saving benefits. Across our organization, we continued working on reducing the carbon footprint of our offices, with a variety of initiatives ranging fromincluding switching to LED lighting. Additionally, our recent decision to encourage home-working as a permanent change to our HR policy at our Amsterdam headquarters will enable us to make an additional contribution to reducing the carbon footprint of our headquarters function.

EU Taxonomy Regulation
As of 2021, we started applying the EU Taxonomy regulation (EU) 2020/852 of the European Parliament and of the Council on the establishment of a framework to facilitate sustainable investment.
After a thorough review, we concluded that our core economic activities are not covered by the Climate Delegated Act and consequently are Taxonomy-non-eligible. It is therefore concluded that VEON Group with its core business activities is not identified as a relevant source of GHG emissions under the EU Taxonomy regime. Additionally, as our core economic activities are not covered by the Climate Delegated Act and are consequently Taxonomy-non-eligible, we have not provided any Taxonomy-Alignment assessment herein.
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Disclosure of Activities under Section 13(r) of the Exchange Act
    Under Section 219 of the Iran Threat Reduction and Syria Human Rights Act of 2012, which added Section 13(r) to the Exchange Act, we are required to disclose whether we or any of our affiliates are knowingly engaged in certain activities, transactions or dealings relating to Iran or certain designated individuals or entities. Disclosure is required even when the activities were conducted outside the United States by non-U.S. entities—including non-U.S. entities that are not otherwise owned or controlled by U.S. entities or persons—and even when such activities were conducted in compliance with applicable law.
The following information is disclosed pursuant to Section 13(r) of the Exchange Act.
    VEON doesWe do not have any subsidiaries, affiliates, other equity investments, assets, facilities or employees located in Iran, and VEON haswe have made no capital investment in Iran. Except as specified below, VEON doeswe do not believe it haswe have provided any
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products, equipment, software, technology, information, support or services into Iran, or had any agreements, arrangements, or other contacts with the government of Iran or entities owned or controlled by the government of Iran.
    As is standard practice for global telecommunications companies, VEON,we have, via certain non-U.S. subsidiaries, has wholesale roaming and interconnect arrangements with mobile and fixed line operators located in the majority of countries throughout the world, including Iran. These agreements allow VEON’sour customers to make and receive calls internationally, including when our customers are on other networks. In addition, a selection of VEON’sour non-U.S. subsidiaries also provide telecommunications services to Iranian embassies of Iran located in somecertain of theour countries in which VEON operates. VEON intendsof operation. We intend to continue these agreements all which complyin compliance with applicable U.S. sanctions laws and available general licenses authorizing the receipt and transmission of telecommunications involving Iran.laws.
    VEON’sOur non-U.S. subsidiaries have roaming agreements with the following GSM mobile network operators in Iran which may be owned, controlled or otherwise affiliated with the government of Iran: Telecommunications Company of Iran (“TCI”), MTN Irancell Taliya Mobile and RighTel. During 2020,2022, our gross revenue received from roaming arrangements with TCI, MTN Irancell and RighTel was approximately US$11,835, US$13,5001,490 and US$8059 respectively. We recorded an approximate net profitlosses from roaming arrangements with TCI and MTN Irancell of US$11,559 and US$11,728, respectively, and approximate net losses with RighTel of US$6,852. During 2020, we received no gross revenue from roaming arrangements with Taliya Mobile with no net profits.115,708 and US$4,106.
    VEON’s Armenian subsidiary, VEON Armenia, began an agreement with TCI for the provision of voice services in 2003. Also in 2003, VEON Armenia began providing mobile and fixed-line telecommunications services to the Embassy of Iran in Yerevan. The approximate gross revenue and net profits for these services in 2020 was US$9,094 and US$8,559, respectively. In October 2020, VEON divested VEON Armenia to an Armenia telecommunications company, and therefore will not be continuing these activities.
    VEON’s Russian subsidiary, PJSC VimpelCom, began providing mobile services to Iran Air in 2019. During 2020, the approximate gross revenue for these services was US$561. VEON has discontinued this business in October 2020.
    VEON’sOur non-U.S. subsidiaries have the following agreements with Iranian embassies. During 2001, PJSC VimpelCom began providing telecommunications services, including mobile and fixed-line services, to the Embassy of Iran in Moscow. The approximate gross revenue for these services in 20202022 was US$19,177.35,441. During 2013, our Pakistan subsidiary, Jazz, began providing mobile telecommunications services to the Embassy of Iran in Islamabad. The approximate net profitsgross revenue for these services in 20202022 was US$2,989.4,536. During 2004, our Kyrgyzstan subsidiary, Sky Mobile LLC, began providing mobile telecommunications services to the Embassy of Iran in Bishkek. The approximate gross revenue and net profits for these services in 20202022 was US$443492 and US$379,371, respectively.
During 2009, our Algerianformer subsidiary in Algeria, OTA, and subsequently its wholly owned subsidiary, Optimum Telecom Algérie S.p.A., began providing mobile telecommunications services to the Embassy of Iran in Algiers. TheIn response to our inquiry relating to the amount of such services provided, OTA informed us that through August 5, 2022 (the date of the completion of the sale of our stake in OTA), the approximate gross revenue and net profitsprofit for these services in 20202022 was US$676245 and US$548,109, respectively. During 2007, our Bangladesh subsidiary, Banglalink, began providing telecommunications services to the Embassy of Iran in Dhaka. The approximate
On April 15, 2021, the U.S. Treasury Department’s Office of Foreign Assets Control (“OFAC”) designated Pozitiv Teknolodzhiz, AO (“Positive Technologies”) on the Specially Designated Nationals and net profits for theseBlocked Persons List (the “SDN List”) pursuant to Executive Order 14024, “Blocking Property with Respect to Specified Harmful Foreign Activities of the Government of the Russian Federation,” and Executive Order 13382, “Blocking Property of Weapons of Mass Destruction Proliferators and Their Supporters.” Following the sanctions designation, VEON identified that its joint venture/strategic partnership in Kazakhstan (Kar-Tel LLP) and its subsidiary in Russia (VimpelCom) had relationships with either Positive Technologies or its affiliate PT Global Solutions Limited (“PT Global”). These relationships involved Positive Technologies and/or PT Global either providing cybersecurity assessment services in 2020 was US$140. During 2018, our Uzbekistan subsidiary, Buzton, began providingto, or receiving telecommunications services from, these VEON entities. The telecommunications customer services transactions with Positive Technologies and/or PT Global in 2022 have resulted in aggregate revenue of approximately US$132,662. These activities with Positive Technologies and/or PT Global were in compliance with applicable laws, including sanctions regulations administered by OFAC, as well as VimpelCom’s legal obligations under Russian law to the Embassy of Iran in Tashkent. Buzton discontinued this activity in December 2020. The approximate gross revenue for these services was US$588 with net profits of US$513.provide certain telecommunications services.

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C. Organizational Structure
See —Business Overview.

D. Property, Plants and Equipment
Buildings
    The buildings housing our officesOur office in Amsterdam and London areis leased. Our global headquarters activities are hosted in Amsterdam which consists of a 1020 square meter office with 33 work places, and we have subleased a portionparts of our Amsterdam office as ofsince February 2020. Our London office at 15 Bonhill Street, London EC2A 4DN has been fully subleased since January 2019, and our London-based staff now utilizeaccordingly, we no longer have any designated office space in London. Since March 2022 we have had a space located at 13 Hannover Square, London W1S 1HN.relatively small satellite office in Dubai and, on December 31, 2022, we entered into a lease for a larger office in Dubai consisting of 500 square meters with 26 workspaces which is expected to be operational in mid-June 2023. Our subsidiaries, including those in Russia, Pakistan and Ukraine, both own and lease property used for a variety of functions, including administrative offices, technical centers, data centers, warehouses, operating facilities, main switches for our networks and IT centers. We also own office buildings in some of our regional license areas and lease space on an as-needed basis.
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Telecommunications Equipment and Operations
    The primary elements of our material tangible fixed assets are our networks.
Mobile network infrastructure
    Our mobile networks, which use mainly Ericsson, Huawei, ZTE, Huawei,and Nokia and Cisco equipment, are integrated wireless networks of radio base station equipment, circuit and packet core equipment and digital wireless switches connected by fixed microwave transmission links, fiber optic cable links and leased lines. We select suppliers based mainly on compliance with technical and functional requirements and total cost.
    WeSince late 2019, as part of our “infrastructure” strategy, we have been focused on optimizing our tower portfolio by selling certain mobile tower assets and concurrently entering into lease arrangements with the buyer for the same assets, thereby monetizing our asset base while increasing operating costs.
    For the mobile network structure that we do not own, we enter into agreements for the location of base stations in the form of either leases or cooperation agreements that provide us with the use of certain spaces for our base stations and equipment. Under these leases or cooperation agreements, we typically have the right to use such property to place our towers and equipment shelters. We are also party to certain network managed services agreements to maintain our networks and infrastructure.
    We also enter into agreements with other operators for radio network sharing, where we either share the passive equipment, physical site and towers or combine the operation of the radio equipment with other operators. Network sharing brings not only substantial savings on site rentals and maintenance costs but also on investments in equipment for the rollout of new base stations. In Russia, we have agreements with MTS and MegaFon in different regions and for different technology combinations, respectively.

Fixed-lined infrastructure
    Our infrastructure in Russia, Pakistan, Ukraine, Uzbekistan and Kazakhstan, where we provide fixed-line services, supports our mobile businesses as well asin all of our markets and enables provision of fixed-line businesses.services to our customers in Ukraine, Uzbekistan and Kazakhstan. Our infrastructure in these markets include: a transport network designed and continually developed to carry voice, data and internet traffic of mobile network, FTTB and our fixed-line customers using fiber optics and microwave links; and a transport network based on our optical cable network utilizing DWDM, SDH and IP/MPLS equipment with all DWDM and SDH optical networks being fully ring-protected (except for secondary towns).

For more information on our property, plants and equipment, see Note 11 — 12—Property and Equipment to our Audited Consolidated Financial Statements.

ITEM 4A. UNRESOLVED STAFF COMMENTS
None.

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ITEM 5. OPERATING AND FINANCIAL REVIEW AND PROSPECTS
For discussion related to our financial condition, changes in financial condition, and the results of operations for 20192021 compared to 2018,2020, refer to this Item 5 — 5—Operating and Financial Review and Prospects in our Annual Report on Form 20-F for the fiscal year ended December 31, 2019,2021, which was filed with the United States Securities and Exchange Commission on March 13, 2020.

April 29, 2022, excluding the discussion related to the adjustments to our Consolidated Income Statement, Consolidated Statement of Cash Flows and capital expenditures that have been made following the classification of Russia as a discontinued operation (see Note 10—Held for Sale and Discontinued Operations in our Audited Consolidated Financial Statements), which is discussed in this Item 5.
The following discussion and analysis should be read in conjunction with our Audited Consolidated Financial Statements and the related Notes included in this Annual Report on Form 20-F. This discussion contains forward-looking statements that involve risks and uncertainties. Our actual results could differ materially from those anticipated in thethese forward-looking statements as a result ofdue to numerous factors, including the risks discussed in Item 3—Key Information—D. 3.D—Risk Factors.

OVERVIEW

Overview
    VEON is a leading global provider of connectivity and internet services, headquartered in Amsterdam. Present in some of the world’s most dynamic markets, VEON currently provides more than 210157 million customers with voice, fixed broadband, data and digital services. VEON, through its operating companies, offers services to customers in several countries: Russia, Pakistan, Ukraine, Kazakhstan, Uzbekistan, Algeria, Bangladesh, Kyrgyzstan and Georgia.Kyrgyzstan. We provide services under the “Beeline,” “Jazz,” “Kyivstar,” “banglalink” and “Djezzy”“Beeline” brands.
    VEON generates revenue from the provision of voice, data and other telecommunication services through a range of wireless, fixed and broadband Internetinternet services, as well as selling equipment, infrastructure and accessories.

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REPORTABLE SEGMENTSReportable Segments
    We present our reportable segments based on economic environments and stages of development in different geographical areas, requiring different investment and marketing strategies.
    As of December 31, 2020,2022, our reportable segments consist of the following segments: Russia, representing our “cornerstone” market; Pakistan, Ukraine, Kazakhstan, Uzbekistan and Uzbekistan, representing our “growth engines”; and Algeria and Bangladesh, representing our “frontier markets”.Bangladesh.
    We also present our results of operations for “Other frontier markets” as well as “HQ and eliminations” separately, although these are not reportable segments. “Other frontier markets” represents our operations in Kyrgyzstan, Armenia and Georgia. In October 2020,On November 24, 2022, VEON concluded an agreement forannounced the sale of its operating subsidiaryRussian operations, and the Russian business has, in Armenia; referline with the IFRS 5 requirements, become a discontinued operation, accounted for as an “Asset held for sale”. Our Algerian business, following the exercise of the put option for our stake in Algeria on July 1, 2021 and subsequent completion of sale transaction on August 5, 2022, was disposed of (refer to Note 9 — Significant transactions 10 —Held for sale and discontinued operationsin our Audited Consolidated Financial Statements attached hereto for further details.details).
“HQ
We also present our results of operations for “Others” and eliminations”“HQ” separately, although these are not reportable segments. “Others” represents our operations in Kyrgyzstan and Georgia (included until the sale thereof on June 8, 2022) and “HQ” represents transactions related to management activities within the groupGroup in Amsterdam, London and Luxembourg and costs relating to centrally managed operations, and reconciles the results of our reportable segments and our total revenue and Adjusted EBITDA. See Note 9—Significant Transactions of our Audited Consolidated Financial Statements attached hereto for details on the sale of Georgia operations.

For more information on our reportable segments, refer to Note 2—Segment Information in our Audited Consolidated Financial Statements attached hereto for further details.
BASIS OF PRESENTATION OF FINANCIAL RESULTS
Basis of Presentation of Financial Results
    Our Audited Consolidated Financial Statements attached hereto have been prepared in accordance with International Financial Reporting Standards (“IFRS”) as issued by the International Accounting Standards Board, effective at the time of preparing the consolidated financial statementsAudited Consolidated Financial Statements and applied by VEON.
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RECENT ACCOUNTING PRONOUNCEMENTS
Critical Accounting Estimates
    For the description of the recent accounting pronouncements and a discussion of our accounting policies please refer to Note 24 — 25—Significant Accounting Policies of our Audited Consolidated Financial Statements attached hereto.

KEY DEVELOPMENTS DURING 2020
COVID-19
The global outbreak of COVID-19 and associated containment and mitigation measures implemented worldwide have had a sustained impact on our operations and financial performance.
The second quarter saw the full impact on our operations of the lockdowns imposed across our markets in response to COVID-19. This resulted in material disruption to our retail operations following store closures, impacting gross connections and airtime sales. Restrictions on travel resulted in a significant decline in roaming revenues and the loss of migrant customers from our subscriber base, particularly in Russia.
Although VEON’s operations remained impacted by lockdown measures throughout the second half of the year, all operations saw a recovery in the performance as our local businesses continue building resilience to the restrictions related to COVID-19. DemandKey Developments for our data services remains strong, enabling us to continue to grow our data revenues. We also experienced a shift in data traffic from mobile to fixed networks as lockdowns encouraged remote working and home schooling alongside a greater use of devices through our domestic broadband services.
An increase in demand for hard currencies, in part due to COVID-19, resulted in the devaluation of exchange rates in the countries in which VEON operates. As such, during the year ended December 31, 2022
Announced sale of Russian operations
On November 2, 2022, VEON announced that it was conducting a competitive sales process in relation to its Russian operations, while exploring options in an effort to ensure that an optimal outcome is achieved for all relevant stakeholders, including VEON, its Russian operations, its shareholders, its creditors, its customers and its employees working both in and outside of Russia.
On November 24, 2022, VEON entered into an agreement to sell its Russian operations to certain senior members of the management team of VimpelCom, led by its current CEO, Aleksander Torbakhov. Under the agreement, VEON will receive consideration of RUB 130 billion (approximatelyUS$1,900million). As a result of the expected disposal the Company classified its operations in Russia as an “Asset held for sale” and discontinued operations. In connection with this classification, the Company no longer accounts for depreciation and amortization expenses of Russia assets. The results for Russia in the consolidated income statements and the consolidated statements of cash flows for 2022, 2021 and 2020 the book valuehave been presented separately. For further details of assetsthis transaction, please refer to Note 10—Held for sale and liabilities discontinued operations of our foreignAudited Consolidated Financial Statements attached hereto.
Sale of Algeria operations in U.S. dollar terms, decreased significantly, with a corresponding loss of US$623 million recorded against the foreign currency translation reserve in Other Comprehensive Income.
Our management has taken appropriate measures to keep our personnel safe and secure. As of the date of these financial statements, other than as described above, we have not observed any particular material adverse impacts to our business, financial condition, and results of operations. The group liquidity is sufficient to fund the business operations for at least another 12 months.
Partnership with MasterCard
In May 2020,On July 1, 2021, VEON announced a partnership between JazzCash and payment technology leader Mastercard that strengthens the payments ecosystem for merchants and customers in Pakistan. More than 7 million customers and merchants use JazzCash every month, making it Pakistan’s leading digital wallet. The partnership with Mastercard allows merchants to accept digital
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payments from customers, digitize their supply chain, and move to cashless operations. In a first for Pakistan, merchants and consumers who sign up for JazzCash wallet will be able to benefit from a wide range of Mastercard’s digital solutions and capabilities to pay for orders and services via all digital channels as well as make online payments in a fast, safe and convenient manner. JazzCash customers will also have access to Mastercard’s virtual and branded debit cards that can be used in 55,000 points of sale and ATMs in Pakistan, in addition to JazzCash merchants and e-commerce sites.
Exercise of put option for 15% stake in Pakistan Operations
In September 2020, the Dhabi Group exercised its put option to sell us its 15% shareholding in Pakistan Mobile Communications Limited ("PMCL"), the operating company of Pakistan’s leading mobile operator, Jazz. VEON updated the fair valueentirety of its put option liability following45.57% stake in its Algerian subsidiary, Omnium Telecom Algerie SpA (Algeria) to the completion of an independent valuation process which determined a fair value forFonds National d’Investissement (FNI). Omnium owns Algerian mobile network operator, Djezzy. Under the shareholding of US$273 million. Completionterms of the transfer remains subjectShareholders’ Agreement, the transaction was completed on August 5, 2022 for a sale price of US$682 million. For further details of this transaction, please refer to the conclusion Note 10—Held for sale and discontinued operations of the contractual transfer mechanics with the Dhabi Group. Once completed,our Audited Consolidated Financial Statements attached hereto.
Sale of Georgia operations
On March 31, 2022, VEON will indirectly own 100% of PMCL.
Beeline Kazakhstan signed Network Sharing Partnership
In October 2020, VEON announced that its operating company in Kazakhstan, which provides services under the Beeline brand,Georgia Holdings B.V. entered into a network sharing partnership that unites the nation’s three mobile telecom providers in the delivery of high-speed internet to rural communities. Thenon-binding share purchase agreement brings Beeline together with Kcell and Tele2 in support of the nation’s 250+ project, which aims to extend high-speed internet to all villages with a population of 250 or more. Once complete, the project will see almost 1,000 rural settlements with a combined population of 600,000 offered 3G and 4G connections by all three operators.
The 250+ initiative, the infrastructure deployment for which started immediately, enables rural residents to receive mobile services on competitive terms and select a service provider of their choice. In turn, each mobile operator will enjoy equal access to the shared network.
VEON acquired strategic stake in ShopUp in Bangladesh
In October 2020, VEON joined Sequoia Capital India and Flourish Ventures as investors in ShopUp, Bangladesh’s leading full-stack B2B commerce platform for small businesses, becoming ShopUp’s first strategic corporate investor.
The investment of approximately US$8 million, in exchange for a 13.5% stake, is expected to enable VEON to support ShopUp’s fast-growing digital ecosystem for micro, small and medium-sized enterprises, which form a vital backbone of Bangladesh’s economy, as well as provide opportunities for developing mobile financial services for ShopUp’s users.
Agreement concludedMiren Invest LLC, VEON’s former local partner, for the sale of Armenian operationsVEON Georgia LLC, our operating company in Georgia, for US$45 million, subject to VEON corporate approvals and regulatory approvals. The sale was completed on June 8, 2022 (seeNote 9—Significant Transactions of our Audited Consolidated Financial Statements attached hereto).
Financing activities
VEON US$1,250 multi-currency revolving credit facility agreement
In October 2020,February 2022, the maturity of the multi-currency revolving credit facility originally entered into in March 2021 for US$1,250 million (the “RCF”) was extended for one year until March 2025; two banks did not agree to extend, and therefore US$250 million will mature at the original maturity date in March 2024 and US$ 805 million will mature in March 2025.
In February 2022, VEON concluded an agreement forHoldings B.V. drew US$430 million under the saleRCF. Subject to the terms set out in the RCF, the outstanding balance can be rolled over until final maturity.
In March 2022, Alfa Bank (US$125 million commitment) and Raiffeisen Bank Russia (US$70 million commitment) notified the Agent under the RCF that as a result of CJSC “VEON Armenia”, VEON’s operating subsidiarynew Russian regulatory requirements following a presidential decree, they could no longer participate in Armenia, to Team LLC forthe RCF. As a consideration ofresult, their available commitments were cancelled and the total RCF size reduced from US$51 million. Accordingly the net carrying value of assets amounting US$33 million were de-recognized along with reclassification of cumulative foreign currency translation reserve of US$961,250 million to profitUS$1,055 million. The drawn portion from Alfa Bank (US$43 million) was subsequently repaid in April 2022 and loss,the drawn portion from Raiffeisen Bank Russia (US$24 million) was repaid in May 2022.
In April and May 2022, VEON Holdings B.V. received US$610 million following a utilization under the RCF. The remaining US$82 million was received in November. The RCF was fully drawn at year-end with US$1,055 million outstanding. As of December 31, 2022, the outstanding amounts have been rolled-over until April 2023, US$692 million, and May 2023, US$363 million. Subject to the terms set out in the RCF, these amount can be rolled until maturity. Refer to the section below, Key Developments after the year ended December 31, 2022, for further developments.
Financing activities other than RCF
In February 2022, VEON Holdings B.V. repaid its 7.50% Note of US$417 million originally maturing in March 2022.
In February 2022, VEON Holdings B.V. prepaid RUB 30 billion (US$396 million equivalent) of outstanding loans to VTB Bank originally maturing in July 2025.
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In February 2022, VEON Finance Ireland DAC signed a RUB 30 billion (US$400 million equivalent) term loan facility with VTB Bank with a floating rate. This facility was guaranteed by VEON Holding B.V. and had a maturity of February 2029. The proceeds from this facility were used for general corporate purposes, including the financing of intercompany loans to VimpelCom.
In March 2022, Pakistan Mobile Communication Limited (“PMCL”) fully utilized the remaining PKR 40 billion (US$222 million equivalent) available under its existing credit line.
In March 2022 when VTB bank became subject to further sanctions, VEON Finance Ireland DAC prepaid its RUB 30 billion (US$259 million equivalent) term loan facility with VTB Bank in accordance with its terms, and the facility was cancelled.
In April 2022, VEON Finance Ireland DAC novated its Sberbank (RUB 45 billion (US$556 million equivalent)) and Alfa Bank (RUB 45 billion (US$556 million equivalent)) term loans totaling RUB 90 billion (US$1,112 million equivalent) to VimpelCom, resulting in the net lossrelease of US$78 million.
the former borrower, VEON Finance Ireland DAC and guarantor, VEON Holdings B.V., from their obligations.
Beeline Russia completed coverageIn April 2022, PMCL signed a PKR 40 billion (US$217 million equivalent) syndicated loan with a ten-year maturity. The drawn amount under the facility is PKR 30 billion (US$156 million equivalent).
In April 2022, Banglalink signed a BDT 12 billion (US$139 million) syndicated loan with a five year maturity till April 2027. During May 2022, Banglalink utilized BDT 9 billion (US$103) of the syndicated loan which was partially used to fully repay its existing loan of BDT 3 billion (US$38 million). In July, August and September 2022, Banglalink fully utilized the remaining BDT 3 billion (US$32 million) under its BDT syndicated loan facility.
In March, April, May and June 2022, Kyivstar fully prepaid a UAH 1,350 million (US$46 million equivalent) loan with JSC CitiBank, a UAH 1,275 (US$44 million equivalent) million loan with JSC Credit Agricole, a UAH 1,677 million (US$57 million equivalent) loan with Alfa Bank, and also prepaid a portion of a UAH 1,250 million loan with OTP Bank (UAH 490 million (US$17 million equivalent)).
For a summary of all Moscow metro stationsoutstanding indebtedness as of December 31, 2022, please refer to —Liquidity and Capital Resources—Indebtedness and to Note 16 —Investments, Debt and Derivatives of our Audited Consolidated Financial Statements.
Other Developments
On February 24, 2022, a military conflict began between Russia and Ukraine and as of June 30, 2023 the conflict is still ongoing. Refer to Note 24—Basis of Preparation of the Consolidated Financial Statements of our Audited Consolidated Financial Statements for further details.
On March 31, 2022, Banglalink acquired additional spectrum for a fee of US$205 million payable in ten installments over eleven years, doubling its spectrum holding in Bangladesh. Banglalink acquired 40 MHz of spectrum from the 2,300 MHz band.
On April 12, 2022, Jazz signed a 2G/4G license renewal with 4Gthe PTA for a fee of PKR 95 billion (US$486 million equivalent) for 15 years, of which 50% has been settled, and expanded 4G coveragethe remaining amount will be paid in Moscowfive equal annual installments.
InOn April 12, 2022, VEON confirmed that on April 7, 2022 VEON received notification from the Listing Qualifications Department of NASDAQ that VEON was not in compliance with the minimum bid price requirement set forth in NASDAQ’s Listing Rule 5550(a)(2) (the “Minimum Bid Price”). Refer to— Key Developments after the year ended December 2020,31, 2022 below and Note 23 — Events After the Reporting Period of our Audited Consolidated Financial Statements for further developments relating to our return to compliance with the Minimum Bid Price.
On July 1, 2022, equity-settled awards granted to key senior managers under the 2021 Deferred Shares Plan vested and on July 14, 2022, equity-settled awards granted to key directors under the 2021 Deferred Shares Plan vested. Subsequently, 2,659,740 shares in the Company were transferred to key senior managers and directors from shares held by a subsidiary of the Company during the three months ended September 30, 2022. Refer to Note 22Related Parties of our Audited Consolidated Financial Statements attached hereto for further details.
On August 3, 2022, VEON announced that Beeline Russia achieved 100% 4G coverage and enabledBanglalink reached an agreement with Bangladesh Telecommunications Company Limited (BTCL) to share its customerstower infrastructures with Banglalink.
On September 20, 2022, the VEON Board of Directors approved a share grant to access high-speed internet at all stationsthe VEON Group Chief Executive Officer, Kaan Terzioglu, under the 2021 Deferred Shares Plan with a grant date of the Moscow metro, as well as in most of the adjacent tunnels. The milestone reflects Beeline’s ongoing efforts to improve the quality of 4G connectivity and offers Beeline customers the ability to stay in touch, listen to music and stream content in good quality whilst underground.
In January 2021, VEON announced that Beeline Russia completed a large-scale project to improve the quality and availability of mobile internet in Moscow. The project included the redistribution of the 2100 frequency range from 3G to 4G and an expansion in the frequency range used in the 4G network from 30 to 45 MHz. This has enabled an increase in the average speed of mobile internet by up to 30%, with peak speeds now reaching up to 350 Mbit/sec.
Financing activities
In January 2020, VEON Holdings B.V. ("VEON Holdings") issued US$300 million in senior unsecured notes due in 2025, to be consolidated and form a single series with the US$700 million 4.00% senior notes due in 2025 issued by VEON Holdings in October 2019. VEON Holdings used the net proceeds of the tap issuance to refinance certain existing outstanding debt, address upcoming debt maturities and for general corporate purposes.1, 2022. On October 1, 2022 1,569,
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In April 2020,531 shares were transferred to Kaan Terzioglu under the 2021 Deferred Shares Plan. Refer to Note 22Related Parties of our Audited Consolidated Financial Statements attached hereto for further details.
On October 13, 2022, PMCL received a favorable decision from the Islamabad High Court regarding the outstanding litigation, the financial impact of which amounting to US$92 million was recorded as of December 31, 2022.
On October 14, 2022, VEON Holdingsinvited the Note holders of the 2023 Notes to contact VEON Ltd. in order to engage in discussions with these Note holders, with the aim to maintain a stable capital structure in the longer-term. On November 24, 2022, VEON announced the establishmentlaunch of a US$ 6.5 billion (or the equivalent thereofscheme of arrangement in other currencies) Global Medium Term Note program forEngland (the “Scheme”) via the issuance of bonds (the "MTN Program"). In connection with the establishment of the MTN Program, VEON prepared a base offering memorandum, which was approved by the Luxembourg Stock Exchange, in orderPractice Statement Letter to enable bonds issued under the MTN Program to be admitted to listing on the Official List of the Luxembourg Stock Exchange and to trading on the Euro MTF market of the Luxembourg Stock Exchange. In June, September and November 2020, VEON Holdings issued senior unsecured notes of RUB20 billion (US$288 million), RUB10 billion (US$135 million) and US$1.25 billion, respectively, under the MTN Program, maturing in June 2025, September 2025 and November 2027, respectively. The use of proceeds of the Notes is being used to finance certain investments in subsidiaries, to refinance certain outstanding indebtedness of the Issuer, and for general corporate purposes.
In April 2020, Banglalink extended the maturity of its US$300 million syndicated loan by an additional two years to 2022. Following this extension, VEON, via a wholly-owned subsidiary, acquired the loan from the original lenders, leading to an effective extinguishment of this debt for the VEON Group.
In June 2020, VEON entered into a new RUB 100 billion (approximately US$1.5 billion) bilateral term loan agreement with Sberbank. The loan was used to refinance and extend the maturity of the existing loan between Sberbank and2023 Notes by eight months from their respective maturity dates. On December 9, 2022, VEON Holdings,issued a Supplemental Practice Statement Letter including an increase to the Amendment Fee as well as the inclusion of a put right (the “Put Right”) requiring the Company to provide additional funds for general corporate purposes.
In July 2020, VEON refinanced its existing RUB 30 billion (approximately US$422 million) bilateral term loan agreement with VTB Bank. This refinancing extendedrepurchase the maturity and reduced the cost of the existing loan between VTB Bank and VEON.
In December 2020, VEON completed the optional early redemption of all of its outstanding US$600 million 3.95% Senior2023 Notes due June 2021 (the "2021 Notes") pursuant to Condition 5.3 of the 2021 Notes. The 2021 Notes were redeemed in full at a redemption price equal to 101.00% of the principal amount thereof, plus accrued and unpaid interest and additional amounts due thereon.
In December 2020, VEON’s operating company in Ukraine, Kyivstar, signed three bilateral unsecured loan agreements with Raiffeisen Bank Aval Joint Stock Company ("Raiffeisen"), Joint Stock Company Alfa-Bank ("Alfa-Bank") and Joint Stock Company OTP Bank ("OTP"), for an aggregate amount of UAH 4.1 billion (approximatelyup to US$146 million). The loan agreement with Raiffeisen has a 5-year term,600 million. On December 26, 2022, VEON announced that the OFAC License was obtained for the Scheme meeting, which authorizes all noteholders (and their funds, fund managers, investment advisors or subadvisors), financial institutions, clearing and trading systems, trustees, paying and security agents, registrars, and other service providers, intermediaries, and third parties, to participate in (including, but not limited to, voting on) the loan agreements with Alfa-Bank and OTP have a 3-year term.Scheme, provided they are not precluded from doing so by law or regulation.
Similarly, VEON’s subsidiary in Kazakhstan, KaR-Tel, has signed a bilateral unsecured loan agreement with Forte Bank JSC for KZT 10 billion (approximately US$25 million), which has a 3-year term. Both Kyivstar and KaR-Tel will continueOn October 18, 2022, equity-settled awards were granted to monitorkey senior managers under the local debt markets2021 Long-Term Incentive Plan. Refer to Note 22 Related Parties of our Audited Consolidated Financial Statements attached hereto for further borrowing opportunities,details.
On November 18, 2022, VEON announced that the U.S. Department of the Treasury, Office of Foreign Assets Control ("OFAC") issued General License 54 authorizing all transactions ordinarily incident and necessary to the purchase and receipt of any debt or equity securities of VEON Ltd. that would otherwise be prohibited by section 1(a)(i) of Executive Order (E.O.) 14071. Refer to Note 23 and Note 24 of our Audited Consolidated Financial Statements attached hereto for further details.
Management Changes
On October 17, 2022, VEON announced the appointment of Matthieu Galvani as Chief Corporate Affairs Officer, effective immediately, and Mr. Galvani was also made a member of the Group Executive Committee (“GEC”).
On January 1, 2022, Victor Biryukov was appointed Group General Counsel and a member of the GEC. On November 1, 2022, Mr. Biryukov was appointed in line with VEON’s strategya special capacity to improve its capital structure via long-term borrowings in local currencies.manage the sale of the Russian operations.
A. Omiyinka Doris was appointed as Acting Group General Counsel and a member of the GEC from November 1, 2022.
Changes to Board of Directors and Senior Management
On February 13, 2020,January 5, 2022, VEON announced the appointment of Sergi Herrero and Kaan TerzioğluKaren Linehan to the Board of Directors as co-Chief Executive Officers,a non-executive director, following the resignation of Steve Pusey in 2021.
On March 1, 2022, VEON announced the resignation of Mikhail Fridman from the Board of Directors, effective from February 28, 2022.
On March 8, 2022, VEON announced the resignation of Robert Jan van de Kraats from the Board of Directors, effective from March 1, 2020. Ursula Burns, who was appointed as Chairman in July 2017 and CEO in December 2018, remained as VEON’s Chairman before stepping down on June 1, 2020. Gennady Gazin was appointed as Chairman of VEON on 1 June 2020.
One of the co-CEOs chairs each VEON local board, with the exception of Algeria. The role of the boards is to foster growth, monitor progress and oversee operations in each of VEON’s operating companies.7, 2022.
On April 3, 2020,March 16, 2022, VEON announced the appointment of Alexander TorbakhovMichiel Soeting to the Board of Directors as Chief Executive Officera non-executive director and Chairman of Beeline Russia,the Audit and Risk Committee, following the resignation of Robert Jan van de Kraats on March 7, 2022.
On May 25, 2022 VEON announced that its Board of Directors and its Nominating and Corporate Governance Committee have recommended 11 individuals for the Board, including eight directors currently serving on the Board and three new members. The Board also announced that Gennady Gazin, Leonid Boguslavsky and Sergi Herrero did not put themselves up for re-election.
On June 29, 2022, at the Annual General Meeting, shareholders elected three new directors: Augie Fabela, Morten Lundal and Stan Miller as well as eight previously serving directors: Hans-Holger Albrecht, Yaroslav Glazunov, Andrei Gusev, Gunnar Holt, Karen Linehan, Irene Shvakman, Vasily Sidorov and Michiel Soeting.
Key Developments after the year ended December 31, 2022
VEON’s Scheme of creditors
On January 31, 2023 VEON confirmed that, further to the announcement issued on January 30, 2023 regarding the Scheme Sanction Hearing, at which the Court made an order sanctioning the Scheme (the “Order”), the Order has been
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delivered to the Registrar of Companies. VEON announced that each of the conditions to the Scheme has been fulfilled in accordance with the terms of the Scheme (and therefore, the Scheme has become effective and binds the Company and all Scheme Creditors), including, among other things, the imposition of the Scheme Standstill, which will restrict 2023 Noteholders from April 6, following Vasyl Latsanych stepping down fromtaking Enforcement Action (and other related actions) in accordance with the role earlierterms described in the year.Scheme.
The amendments to the 2023 Notes were subject to the receipt of relevant licenses to become effective, at which time the maturity dates of the February 2023 and April 2023 notes will be amended to October and December 2023, respectively. On April 3, 2023, VEON announced that each of the conditions has been satisfied in accordance with the terms of the Scheme, including receipt of all authorizations and/or licenses necessary to implement the amendments to the 2023 Notes (as set out in the Scheme). On April 4, 2023, the Scheme became effective.
Pursuant to the amendments, Noteholders are entitled to payment of an amendment fee of 200bps payable on the 2023 Notes outstanding on their respective amended maturity dates and a put right is granted requiring the Company to repurchase 2023 Notes held by 2023 Noteholders exercising such right, at a purchase price of 102% of the principal amount (“2023 Put Option”), together with accrued and unpaid interest. The 2023 Put Option closed on April 19, 2023 with holders of US$165 of the October 2023 Notes and holders of US$294 of the December 2023 Notes exercising the Put Option.
On April 20, 2023, VEON announced that the 2023 Notes accepted for repurchase pursuant to the 2023 Put Option were repurchased by the issuer, VEON Holdings B.V. and cancelled on April 26, 2023.
VEON US$1,250 million multi-currency revolving credit facility agreement
On April 20, 2023 and May 30, 2023, the outstanding amounts under RCF facility have been rolled-over until October, US$692 million and November, US$363 million, 2023.
Ukraine prepayment
In April 2023, Kyivstar fully prepaid its external debt which included a UAH 1,400 million (US$38 million) loan with Raiffeisen Bank and UAH 760 million loan with OTP Bank (US$21 million).
PMCL syndicated credit facility
Pakistan Mobile Communication Limited ("PMCL") fully utilized the remaining PKR 10 billion (US$41 million) under existing 40 billion facility through drawdown in January and April 2023.
U.S. Treasury expands general license to include both VEON Ltd. and VEON Holdings B.V.
On January 18, 2023, VEON announced that the U.S. Department of the Treasury, Office of Foreign Assets Control (OFAC) replaced the General License 54 originally issued on November 18, 2022 with General License 54A to now include both VEON Ltd. and VEON Holdings B.V. (VEON Holdings).
This general license authorizes all transactions ordinarily incident and necessary to the purchase and receipt of any debt or equity securities of VEON Ltd. or VEON Holdings B.V. that would otherwise be prohibited by section 1(a)(i) of Executive Order (E.O.) 14071. OFAC General License 54A applies to all debt and equity securities of VEON Ltd. or VEON Holdings B.V. that were issued before June 6, 2020,2022, and confirms that the authorization applies not only to the purchase and receipt of debt and equity securities, but also to transactions ordinarily incident and necessary to facilitating, clearing, and settling of such transactions. This General License ensures that all market participants can trade the relevant securities with confidence that such trading is consistent with E.O. 14071, which targeted “new investment” in Russia.
VEON’s ratio change under its American Depositary Receipt (“ADR”) program and NASDAQ compliance
On February 6, 2023, VEON announced that its Board of Directors approved a change of ratio in the Company’s ADR program, comprising a change in the ratio of American Depositary Shares (the “ADSs”) to VEON common shares (the “Shares”) from one (1) ADS representing one (1) Share, to one (1) ADS representing twenty-five (25) Shares (the “Ratio Change”). The effective date of the Ratio Change was March 8, 2023.
As a result of the Ratio Change, the trading price of the Company’s ADSs is expected to automatically increase proportionally, but the Company can give no assurance that the ADS trading price following the Ratio Change will be at least equal to the ADS trading price before the Ratio Change multiplied by the new 25:1 ratio. On March 23, 2023, VEON was notified by NASDAQ that VEON had regained compliance with the Minimum Bid Price contained in Listing Rule 5550(a)(2). For further details refer to Note 23 of our Audited Consolidated Financial Statements.
VEON announced regulatory approval for sale of its Russian Operations.
On February 8, 2023, VEON announced that on February 7, 2023 the Sub-Commission of the Government Commission for Control over Foreign Investments in the Russian Federation issued its approval of the proposed sale of VEON’s Russian operations to certain senior members of the management of VimpelCom.
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On April 15, 2023, OFAC issued a license authorizing U.S. persons to engage in all transactions ordinarily incident and necessary to the divestment of VimpelCom. In addition to this OFAC license, VEON has also determined that it has the requisite authorizations required by the UK and Bermudan authorities to proceed with the divestment of VimpelCom. VEON does not believe that a license is required from the EU to execute the sale and is seeking a no-license-required confirmation from the relevant EU authorities.
On May 30, 2023, VEON announced that it has submitted all necessary documentation to Euroclear, Clearstream and registrars for cancellation of VEON’s Eurobonds held by its subsidiary, PJSC VimpelCom. With this, the Company enters the final stages in the closing of the sale of VEON’s Russia operations, which was announced on November 24, 2022. According to the terms of the VEON Bonds (Notes), the registrar is required to cancel the VEON Bonds purchased by a subsidiary of VEON and surrendered to the registrar for cancellation.
Purchase of VEON Group Debt
As of June 30, 2023, VimpelCom independently commenced and concluded the purchase of US$1,572 million of VEON Holdings B.V. Notes in order to satisfy certain Russian regulatory obligations. Pursuant to the purchase in 2023 these Notes were reclassified to intercompany debt with the equivalent reduction in gross debt for VEON Group. PJSC VimpelCom has funded the purchase primarily by issuing new notes of longer maturity.
VEON Management increases ownership
On December 31, 2022, equity-settled awards granted to the Chief Internal Audit & Compliance Officer, Mr. Joop Brakenhoff, under the 2021 Deferred Share Plan vest. On February 21, 2023, VEON announced the completion of a further share transfer to GEC member, Group Chief Internal Audit & Compliance Officer, Joop Brakenhoff. A total of 104,047 shares vested as part of VEON’s Deferred Share Plan. Subsequently, 52,543 shares in the Company were transferred to Mr. Brakenhoff from shares held by a subsidiary of the Company and 51,504 shares were withheld to cover local withholding tax.
On April 14, 2023, VEON announced that equity-settled awards were grants to 5 members of VEON’s Group Executive Committee (GEC) under the STI Scheme (154,876 shares) and the LTIP (643,286 shares).
On July 1, 2023, 1,395,358 common shares granted to current and former members of VEON’s GEC vested as part of the 2021 Deferred Shares Plan. As of July 24, 2023, VEON had initiated the transfer of 32,976 ADSs, representing 824,400 common shares, to the respective executives.
On July 19, 2023, 10,444 ADSs, representing 261,100 common shares, were granted with immediate vesting to members of VEON’s GEC and 70,000 ADSs, representing 1,750,000 common shares, were granted with immediate vesting to current and former members of VEON’s Board. As of July 24, 2023, VEON had initiated the transfer of 70,444 ADSs, representing 1,761,100 common shares, to the respective executives and Board members.

Additionally, as of July 24, 2023, VEON had initiated the transfer of 24,727 ADSs, representing 618,175 common shares, to a former Board member in relation to a grant of 1,224,086 common shares that vested in June 2022 but for which transfer was delayed.

For each of the above transfers, a portion of the granted ADSs/common shares may have been withheld to cover tax obligations.

Changes in Key Senior Managers
On March 15, 2023, VEON announced the appointment of Serkan OkandanJoop Brakenhoff as Group Chief Financial Officer (CFO), effective from May 1, 2020.2023. Mr. Brakenhoff replaced Serkan Okandan whose three-year contract as Group CFO expired at the end of April 2023. Mr. Okandan will continue to serve VEON as a special advisor to the Group CEO and CFO.
On April 28, 2020,June 16, 2023, VEON announced that Erwan GelebartOmiyinka Doris has been appointed Group General Counsel in a permanent capacity, effective June 1, 2023, and will continue to serve as CEO for JazzCasha member of the GEC.
On July 19, 2023, VEON announced that Group Head of Portfolio Management, Dmitry Shvets, Group Chief People Officer, Michael Schulz and Group Chief Corporate Affairs Officer, Matthieu Galvani will be stepping down from their executive roles effective May 18, 2020.October 1, 2023.
Bangladesh Telecommunication Regulatory Commission (“BTRC”) regulatory audit report
On June 1, 2020 VEON announced26, 2023, the resultsBTRC released its audit findings and issued a claim of BDT 8,231 million (approximately US$76 million) which includes BDT 4,307 million (approximately US$40 million) for interest. The Company is currently reviewing the findings and Banglalink may challenge certain proposed penalties and interest which may result in adjustments to the final amount to be paid by Banglalink. Should Banglalink and the BTRC not be able to reach a mutually agreed position
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concerning the audit findings, protracted litigation may result. The Company has accrued for amounts of the elections conductedclaim where it considers a cash outflow to be probable.
Change in Board of Directors
On June 29, 2023, at its Annual General Meeting, VEON shareholders approved the Board recommended slate of Shareholders. Shareholdersseven directors, including six directors currently serving on the Board – Augie Fabela, Yaroslav Glazunov, Andrei Gusev, Karen Linehan, Morten Lundal and Michiel Soeting – and Kaan Terzioğlu, the Chief Executive Officer (CEO) of the VEON Group. The Board elected five new membersMorten Lundal as the Chair in its first meeting following the AGM.
Italy Tax Matter
On July 17, 2023, VEON signed an agreement with the Italy Tax Authorities for the settlement of an ongoing tax claim dispute which was fully provided for as of December 31, 2022.
Canadian Sanctions
On July 20, 2023, Canada imposed sanctions on a number of Russian mobile operators, including PJSC VimpelCom. Refer to Note 24 for further details.

Factors Affecting Comparability and Results of Operations
The Conflict Between Russia and Ukraine
The conflict between Russia and Ukraine has had a significant impact on our business. As the conflict commenced in February 2022 and is ongoing, we anticipate that our future results of operations will be adversely impacted and not comparable to past results of operations due to the company’s boardvolatility in foreign currency exchange rates, the potential loss of directors, Hans Holger Albrecht, Mariano De Beer, Peter Derby, Amos Genishsome customers in Ukraine, the impact of sanctions and Stephen Pusey,export control restrictions and numerous other factors. Since the conflict began, we have faced and expect to continue to face challenges with our performance in Ukraine, which will be exacerbated as well as seven previously serving directors: Osama Bedier, Mikhail M. Fridman, Gennady Gazin, Andrei Gusev, Gunnar Holt, Robert Jan van de Kraats and Alexander Pertsovsky.
Following the electionconflict continues. Furthermore, if there is an extended continuation or further increase in the severity of the directors, Gennady Gazin was appointed as Chairmanongoing conflict between Russia and Ukraine, it could result in further instability and/or worsening of VEON’s board of directors, effective June 1, 2020.
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VEON appointed Yaroslav Glazunovthe overall political and Leonid Boguslavsky on October 28, 2020economic situation in Ukraine, Europe and/or the global economy and January 15, 2021, respectively,capital markets generally. These are highly uncertain times and it is not possible to predict with precision how certain developments will impact our results and operations, nor is it possible to execute comprehensive contingency planning in Ukraine due to the company’s board of directors. Mr. Glazunov is a managing partner at Spencer Stuart International based in Moscowongoing conflict and has beeninherent danger in the global leadership advisory business for 20 years, focusing on CEO succession, efficiencycountry. See Item 3.D— Risk Factors—Market RisksThe ongoing conflict between Russia and performance. Mr. BoguslavskyUkraine is the founder of RTP Global, an early-stage venture capital firm with a strong track record of investing in technology,having, and is considered a pioneer of IT and internet tech investment.
VEON Co-CEO Kaan Terzioğlu Elected to Serve on GSMA Board of Directors
On November 16, 2020, VEON announced that Kaan Terzioğlu was elected to the Board of Directors of the GSMA, the mobile industry’s leading global organization that brings together more than 750 operators and nearly 400 ecosystem companies. Kaan Terzioğlu’s appointment was confirmed among those of 26 industry leaders elected to the GSMA’s Board for a two-year term, each of whom will serve the mobile industry’s leading global body from January 2021 to December 2022.
Appointment of Chief Internal Audit and Compliance Officer
In October 2020, Joop Brakenhoff was appointed to the position of Chief Internal Audit & Compliance Officer. He reports to the co-CEOs and also has a reporting line to the Chairman of the Audit & Risk Committee.
RECENT DEVELOPMENTS
VEON enters into a US$1,250 million multi-currency revolving credit facility agreement
In March 2021, VEON entered into a new multi-currency revolving credit facility agreement (the "RCF") of US$1,250 million. The RCF replaces the revolving credit facility signed in February 2017, which is now cancelled. The RCF has an initial tenor of three years, with the company having the right to request two one-year extensions, subject to lender consent. International banks from Asia, Europe and the US have committed to the RCF. The new RCF caters for USD LIBOR cessation with the secured overnight financing rate (SOFR) administered by the Federal Reserve Bank of New York agreed as the replacement risk free rate with credit adjustment spreads agreed for interest periods with a one month, three month and six month tenor. SOFR will apply to interest periods commencing on and from October 31, 2021 (or earlier if USD LIBOR is no longer published or ceases to be representative prior to that date). The company will have the option to make each drawdown in either U.S. dollars or euro.
VEON subsidiary Banglalink successfully acquires 9.4MHz in spectrum auction
In March 2021, Banglalink, the Company's wholly-owned subsidiary in Bangladesh, acquired 4.4MHz spectrum in the 1800MHz band and 5MHz spectrum in 2100MHz band following successful bids at an auction held by the BTRC. The newly acquired spectrum will see Banglalink increase its total spectrum holding from 30.6MHz to 40MHz. Banglalink will invest approximately BDT 10 billion (US$115) to purchase the spectrum.
Appointment of CEO of Beeline Uzbekistan
In March 2021, we announced the appointment of Andrzej Malinowski to the vacant position of CEO of Beeline Uzbekistan, with effect from March 15, 2021. Mr. Malinowski joins from Beeline Georgia, where he has held the position of CEO. Lasha Tabidze has been appointed as Mr. Malinowski’s successor at Beeline Georgia, who previously held the joint position of Chief Operating Officer and Chief Commercial Officer of Beeline Georgia. A candidate for the Beeline Uzbekistan role had been previously announced but Beeline Uzbekistan was unable to finalize the employment of this candidate.
Shareholders trading on NASDAQ no longer subject to annual depository fee
From January 1, 2021 holders of VEON American Depositary Shares ("ADSs") trading on NASDAQ will no longer be subject to any cash dividend fee or depository service fee of any kind. ADS holders will continue to be subjecthave, an impact on our business, financial condition, results of operations, cash flows and prospects outside of our Russian Operations.
Foreign Currency Translation
    Our Audited Consolidated Financial Statements are presented in U.S. dollars and in accordance with IAS 21, using the current rate method of currency translation with the U.S. dollar as the reporting currency. Our results of operations are affected by increases or decreases in the value of the U.S. dollar or our functional currencies. A higher average exchange rate will correlate to a weaker functional currency. The functional currencies of our Group are the Pakistani rupee in Pakistan, the Bangladeshi taka in Bangladesh, the Ukrainian hryvnia in Ukraine, the Uzbekistani som in Uzbekistan, and the Kazakhstani tenge in Kazakhstan. See Item 11—Quantitative and Qualitative Disclosures about Market Risk for a further discussion. For a discussion on risks associated with foreign currency translations related to the normal issuanceongoing conflict between Russia and cancellation fees.
No final dividend declared byUkraine see Item 3.D—Risk FactorsMarket RisksWe are exposed to foreign currency exchange loss, fluctuation and translation risks, including as a result of the VEON for FY2020
The VEON Group will not be paying a dividend for FY2020.
ongoing conflict between Russia and Ukraine
.
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FACTORS AFFECTING COMPARABILITY AND RESULTS OF OPERATIONS
Economic Trends
    As a global telecommunications company with operations in a number of markets, we are affected by a broad range of international economic developments. Unfavorable economic conditions may impact a significant number of our customers, includingwhich includes their spending patterns, both in terms of the products they subscribe for and usage levels. As a result, it may be more difficult for us to attract new customers, more likely that customers will downgrade or disconnect their services and more difficult for us to maintain mobile ARPUs at existing levels. The current difficult economic environment and any futureTherefore, downturns in the economies of markets in which we operate or may operate in the future could also, among other things, increase our costs, prevent us from executing our business strategies, hurt our liquidity or prevent us to meet unexpected financial requirements. The ongoing conflict between Russia and Ukraine, and the responses of governments and multinational businesses to it, created critical challenges for our business and operations, significantly affected our operations and financial condition in 2022, and will likely continue to have a significant impact for the foreseeable future both in Ukraine and globally.
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Furthermore, the increasing price for fossil fuels and rising inflation rates are expected to have broader adverse effects on many of the economies in which we operate and may result in recessionary periods and lower corporate investment, which, in turn, could lead to economic strain on our business and on current and potential customers. Sustained high levels of inflation or hyperinflation in Ukraine, in addition to deteriorating economic conditions as a result of the ongoing conflict with Russia, may create significant imbalances in the Ukraine economy and undermine any efforts the government is taking to create conditions that support economic growth in the wake of the conflict with Russia, which in turn may have an adverse impact on our results of operations. For more information regarding economic trends and how they affect our operations, see Item 3.D. 3.D—Risk Factors — Factors—Market Risks —“The international economic environment could cause our business to decline..
InflationAcquisitions, Dispositions and Divestitures
    From time to time, we undertake acquisitions, dispositions and divestitures, which may affect comparability across periods and our results of operations. Our decision to engage in such transactions will be opportunistic and subject to market conditions. Consummation of such transactions may have an effect on comparability of our results of operations and financial condition across certain periods as changes to our asset base and revenue streams will be reflected in our financial statements.
For example, on July 1, 2021, we exercised our put option in Algeria to sell the entirety of our stake in our Algerian subsidiary to the Algerian National Investment Fund, Fonds National d’Investissement. In line with the requirements of IFRS 5, the Algerian business has become a discontinued operation, and was accounted for as an “Asset held for sale” commencing in the third quarter of 2021. As a result,the Algerian operations do not contribute to the comparison base or our actual reported numbers, without any change in the net economic value of this business. Furthermore, in December 2021, we concluded the sale of our network of approximately 15,400 mobile network towers in Russia to Service-Telecom for RUB 70.65 billion. We received a payment of RUB 64.4 billion at closing, and the balance of certain deferred amounts will be due and payable over the next three years, which allowed us to record a US$225 million gain including tax benefits for the year ended December 31, 2021. During 2022, we also sold our operating company in Georgia and entered into an agreement to sell our Russian Operations. The sale of our Georgia operating company was completed on June 8, 2022 (see Note 9—Significant Transactions of our Audited Consolidated Financial Statements) and as a result of the expected disposal of our Russian Operations, we classified them as held-for-sale and discontinued operations upon the signing of the agreement on November 24, 2022, see Note 10—Held for Sale and Discontinued Operations to our Audited Consolidated Financial Statements for a more detailed discussion.

    Inflation affectsExecution of Business Strategies and Initiatives
In September 2019, we announced a strategy framework comprising of three vectors: infrastructure, digital operator and ventures. See Item 4A—History and Development of the purchasing powerCompany for further information on what this strategic framework entails, and in the first quarter of 2021, we initiated a cost efficiency program called Project Optimum to cultivate a mindset of continuous efficiency building and an improvement of actual costs. Major saving initiatives since the launch of Project Optimum include bandwidth cost optimizations, content costs reduction through vendor negotiations and in-house development, network maintenance optimizations and the implementation of smart-metering solutions. In 2022, a total of 167 savings initiatives in Pakistan, Bangladesh, Kazakhstan and Uzbekistan contributed to considerable organic savings. Still, no assurances can be given for the achievement of intended results or further savings within the mentioned timeframes, though the impact of these initiatives are routinely reported in our customers (both retail and corporate). The Russian, Ukrainian and Uzbekistani currencies, for example, have experienced significant inflation levels in recent years, which has caused the relative values of those currencies to decline. Although the inflation rates have broadly stabilized, economic and political developments may cause inflation rates to rise once again.investor communications.

Foreign Currency TranslationChanges in Tax Regimes
    Our audited consolidated financial statements are presentedChanges in U.S. dollars. Amounts includedtax regimes have the potential to affect our business and results of operations. For example, as a result of the changes in these financial statements were presentedtax legislation in accordanceKazakhstan that became effective on January 1, 2023, the withholding tax rate applicable to profit distributions from Kazakhstan to the Netherlands increased from 0% to 5%, which contributed to restrictions on the distributable profits at VEON Ltd. For a further discussion of the risks relating to VEON Ltd.’s ability to withdraw funds and dividends from our subsidiaries and operating companies, see Item 3.D—RiskFactors—Operational Risks—As a holding company with IAS 21, usinga number of operating subsidiaries, we depend on the current rate methodperformance of currency translation with the U.S. dollarour subsidiaries and their ability to pay dividends or make other transfers to VEON Ltd., as well as the reporting currency. Our results of operations are affected by increases or decreases in the value of the U.S. dollar or our functional currencies. A higher average exchange rate correlatesability to a weaker functional currency. The functional currencies of our group are the Russian ruble in Russia, the Pakistani rupee in Pakistan, the Algerian dinar in Algeria, the Bangladeshi taka in Bangladesh, the Ukrainian hryvnia in Ukraine, the Uzbekistani som in Uzbekistan, the Kazakhstani tenge in Kazakhstan.make certain intercompany payments and transfers.
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CERTAIN PERFORMANCE INDICATORSCertain Performance Indicators    
    The following discussion provides a description of certain operating data that is not included in our financial statements. We provide this operating data because it is regularly reviewed by our management and our management believes it is useful in evaluating our performance from period to period as set out below. Our management believes that presenting information about Adjusted EBITDA, Adjusted EBITDA Margin, mobile customers, mobile ARPU, mobile data customers, capital expenditures (excluding licenses and right-of-use assets) and local currency financial measures is useful in assessing the usage and acceptance of our mobile and broadband products and services. This operating data is unaudited.
    For an explanation of how we calculate Adjusted EBITDA, Adjusted EBITDA Margin, capital expenditures (excluding licenses and right-of-use assets), and local currency financial measures, please see Explanatory Note — Note—Non-IFRS Financial Measures. For a description of how we define mobile customers, mobile data customers and mobile ARPU, please see the discussion below.
Mobile customers
    Mobile customers are generally customers in the registered customer base as of a given measurement date who engaged in a revenue generating activity at any time during the three months prior to such measurement date. Such activity includes any outgoing calls, customer fee accruals, debits related to service, outgoing SMS and MMS, data transmission and receipt sessions, but does not include incoming calls, SMS and MMS or abandoned calls. Our total number of mobile customers also includes customers using mobile internet service via USB modems. 
Mobile data customers
    Mobile data customers are mobile customers who have engaged in revenue generating activity during the three months prior to the measurement date as a result of activities including USB modem Internet access using 2.5G/3G/4G/LTE/HSPA+ technologies. For Algeria, mobile data customers are 3G customers who have performed at least one mobile data event on the 3G network during the previous four months.
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Mobile ARPU
    Mobile ARPU measures the monthly average revenue per mobile user. We generally calculate mobile ARPU by dividing our mobile service revenue during the relevant period, including data revenue, roaming revenue and interconnect revenue, but excluding revenue from connection fees, sales of handsets and accessories and other non-service revenue, by the average number of our mobile customers during the period and dividing by the number of months in that period.

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RESULTS OF OPERATIONS

Year ended December 31,
In millions of U.S. dollars202020192018
Consolidated income statement data:
Service revenues7,471 8,240 8,526 
Sale of equipment and accessories392 465 427 
Other revenues / other income117 158 133 
Total operating revenues7,980 8,863 9,086 
Other operating income5 350  
Service costs(1,508)(1,554)(1,701)
Cost of equipment and accessories(382)(479)(415)
Selling, general and administrative expenses(2,641)(2,965)(3,697)
Depreciation(1,576)(1,652)(1,339)
Amortization(343)(394)(495)
Impairment (loss) / reversal(785)(108)(858)
Gain / (loss) on disposal of non-current assets(37)(43)(57)
Gain / (loss) on disposal of subsidiaries(78)30 
Operating profit635 2,019 554 
Finance costs(683)(892)(816)
Finance income23 53 67 
Other non-operating gain / (loss)111 21 (68)
Net foreign exchange gain / (loss)(60)(20)15 
Profit / (loss) before tax from continuing operations26 1,181 (248)
Income tax expense(342)(498)(369)
Profit / (loss) from continuing operations(316)683 (617)
Profit / (loss) after tax from discontinued operations— — (300)
Gain / (loss) on disposal of discontinued operations— — 1,279 
Profit / (loss) for the period(316)683 362 
Attributable to:
The owners of the parent (continuing operations)(349)621 (397)
The owners of the parent (discontinued operations)— — 979 
Non-controlling interest33 62 (220)
(316)683 362 
Results of Operations
Year ended December 31,
In millions of U.S. dollars20222021*2020*
Consolidated income statement data:
Service revenues3,600 3,690 3,355 
Sale of equipment and accessories28 35 22 
Other revenues127 125 105 
Total operating revenues3,755 3,850 3,482 
Other operating income— — 
Service costs(448)(448)(431)
Cost of equipment and accessories(28)(36)(23)
Selling, general and administrative expenses(1,533)(1,526)(1,403)
Depreciation(557)(605)(553)
Amortization(221)(194)(177)
Impairment (loss) / reversal107 (27)(62)
(Loss) / gain on disposal of non-current assets(1)(10)
(Loss) / gain on disposal of subsidiaries88 — — 
Operating profit1,163 1,023 823 
Finance costs(583)(591)(569)
Finance income32 13 19 
Other non-operating gain / (loss)26 84 
Net foreign exchange gain / (loss)181 (7)16 
Profit / (loss) before tax802 464 373 
Income taxes(69)(344)(279)
Profit / (loss) from continuing operations733 120 94 
Loss after tax from discontinued operations and disposals of discontinued operations(742)681 (410)
(Loss) / profit for the period(9)801 (316)
Attributable to:
The owners of the parent (continuing operations)656 75 102 
The owners of the parent (discontinued operations)(818)599 (451)
Non-controlling interest153 127 33 
(9)801 (316)
*Prior year comparatives for the years ended December 31, 2021 and 2020 are adjusted following the classification of Russia as a discontinued operation (see Note 10–Held for Sale and Discontinued Operations in our Audited Consolidated Financial Statements).
Total Operating Revenue
Year ended December 31,
In millions of U.S. dollars, includes intersegment revenue202220212020
Pakistan1,285 1,408 1,233 
Ukraine971 1,055 933 
Kazakhstan636 569 479 
Uzbekistan233 194 198 
Bangladesh576 564 537 
Others66 81 125 
HQ and eliminations(12)(21)(23)
Total3,755 3,850 3,482 

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    For the year ended December 31, 2022, our consolidated total operating revenue decreased to US$3,755 million as compared to US$3,850 million for the year ended December 31, 2021. This was a decrease of 2.5% primarily due to currency depreciation in countries where we operate. At a constant currency level year on year there was an increase in service revenue driven by increased 4G penetration, content revenue and higher customer base in Pakistan coupled with the mobile data growth in Ukraine, Kazakhstan, Bangladesh and Uzbekistan operations. This organic growth was offset by the depreciating currencies in the countries where we operate. For further details, please refer to —Results of our Reportable Segments below.
For the year ended December 31, 2021, our consolidated total operating revenue increased to US$3,850 million as compared to US$3,482 million for the year ended December 31, 2020. This was an increase of 10.6% primarily due to higher mobile data revenue in Pakistan that was driven by increased 4G penetration and an increase in our data customer base, continued growth in mobile data revenue in Ukraine, Bangladesh and Kazakhstan, and an increase in financial services revenue in Kazakhstan and Pakistan. For further details, please refer to Item 5—Operating and Financial Review and Prospects—Reportable Segments in our Annual Report on Form 20-F for the fiscal year ended December 31, 2021, which was filed with the U.S. Securities and Exchange Commission on April 29, 2022.
Operating Profit
    For the year ended December 31, 2022, our consolidated operating profit increased to US$1,163 million as compared to US$1,023 million for the year ended December 31, 2021.
    For the year ended December 31, 2021, our consolidated operating profit increased to US$1,023 million compared to US$823 million for the year ended December 31, 2020 primarily due to higher revenues.
Non-Operating Profits And Losses
Finance Costs
    For the year ended December 31, 2022, our consolidated finance costs were US$583 million as compared to US$591 million for the year ended December 31, 2021. This was a decrease of 1.4% that was primarily driven by a decrease in borrowings.
For the year ended December 31, 2021, our consolidated finance costs were US$591 million as compared to US$569 million for the year ended December 31, 2020. This was an increase of 3.9% that was primarily driven by increased borrowings.
Finance Income
    For the year ended December 31, 2022, our consolidated finance income was US$32 million as compared to US$13 million for the year ended December 31, 2021. This was an increase of 146.2% that was primarily due to higher short-term deposit balances held in our accounts and increases in interest rates.
For the year ended December 31, 2021, our consolidated finance income was US$13 million as compared to US$19 million in 2020. This was a decrease of 31.6% primarily due to lower cash and deposit balances and partially due to currency devaluation on cash and deposits in the local currencies of our operating companies.
Other Non-Operating Gain / (Loss)
    For the year ended December 31, 2022, we recorded other non-operating gains of US$9 million as compared to a non-operating gain of US$26 million for the year ended December 31, 2021.This decrease was mainly driven by a gain on money market fund classified as cash and cash equivalents.

    The tables below showFor the year ended December 31, 2021, we recorded another non-operating gain of US$26 million as compared to a non-operating gain of US$84 million for the periods indicated selectedyear ended December 31, 2020. The driver for this decrease related to non-operating gains in 2021 as follows: (1) a revaluation of contingent consideration liability; and (2) a gain upon reaching a settlement in connection with the dispute concerning the sale of Telecel Globe Limited. For more information about the results of operations in eachon these items please refer to Note 16—Investments, Debt and Derivatives and Note 7—Provisions and Contingent Liabilities respectively of our reportable segments.Audited Consolidated Financial Statements.
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Net Foreign Exchange Gain / (Loss)
    For the year ended December 31, 2022, we recorded a net foreign exchange gain of US$181 million as compared to a net foreign exchange loss of US$7 million for the year ended December 31, 2021. This change was primarily due to the fluctuation in the value of the Russian ruble against the U.S. dollar that resulted in the gain on our loans denominated in Russian ruble, which was partially offset by the impact of the deterioration in the value of the Pakistani rupee and Bangladeshi taka against the U.S. dollar in 2022. For a discussion of risks related to foreign currency fluctuation and translation, see Item 3.D—Risk Factors—Market Risks—We are exposed to foreign currency exchange loss, fluctuation and translation risks, including as a result of the ongoing conflict between Russia and Ukraine.
For the year ended December 31, 2021, we recorded a loss net foreign exchange loss of US$7 million as compared to a net foreign exchange gain of US$16 million for the year ended December 31, 2020. The change was primarily due to a deterioration in the value of the Pakistani rupee against the U.S. dollar in 2021, which had a negative impact on profit or loss upon translation of U.S. dollar-denominated monetary liabilities, such as trade payables and debt.
Income Tax Expense
    For the year ended December 31, 2022, our consolidated income tax expense decreased by 79.9% to US$69 million as compared to US$344 million for the year ended December 31, 2021. For more information regarding the factors affecting our segments, seetotal income tax expenses, please refer to Note 2 — Segment Information 8—Income Taxesto of our Audited Consolidated Financial Statements attached hereto.
For the year ended December 31, 2021, our consolidated income tax expense increased by 23.3% to US$344 million compared to US$279 million in 2020. For more information regarding the factors affecting our total income tax expenses, please refer to Note 8—Income Taxes of our Audited Consolidated Financial Statements.
Profit / (Loss) after Tax from Discontinued Operations
For the year ended December 31, 2022, we recorded a loss after tax from discontinued operations of US$742 million as compared to a profit after tax from discontinued operations of US$681 million for the year ended December 31, 2021. The year on year change is mainly associated with the loss of US$722 million recognized during the year 2022 on sale of our Algerian operations and loss after tax on Russian Operations of US$202 million, which includes an impairment of US$446 million recognized in 2022, compared to the profit after tax in our Russian Operations for the year 2021 that included a gain of US$101 million relating to sale of towers in Russia. Please refer to Note 9 —Significant transactions of our Audited Consolidated Financial Statements attached hereto.
For the year ended December 31, 2021, we recorded a profit after tax from discontinued operations of US$681 million as compared to a loss after tax from discontinued operations of US$410 million for the year ended December 31, 2020. The increase was mainly due to profit after tax from our Russia operations (now classified as held for sale), while the 2020 loss for Russian Operations of US$489 million included an impairment charge of US$723 million impairment resulting from the impact of a weaker Russian ruble and the negative impact of the COVID-19 pandemic on consumer spending. Likewise the Algerian 2020 results were adversely impacted by the economic slowdown caused by the COVID-19 pandemic. For a discussion of the sale of our Algeria and Russia operations, please refer to Note 10 —Held for sale and discontinued operations of our Audited Consolidated Financial Statements attached hereto.
Profit / (Loss) For The Period Attributable To The Owners Of The Parent From Continuing Operations
    For the year ended December 31, 2022, we recorded a profit attributable to the owners of the parent from continuing operations of US$656 million as compared to US$75 million in 2021, that was mainly due to a decrease in operating profit as offset by the decrease in consolidated income tax expense and increase in net foreign exchange gain as discussed above.
For the year ended December 31, 2021, we recorded a profit attributable to the owners of the parent from continuing operations of US$75 million as compared to a loss attributable to the owners of the parent from continuing operations of US$102 million in 2020, that was mainly due to an increase in operating profit in 2021 as compared to 2020 as discussed above.

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Profit / (Loss) For The Period Attributable To Non-Controlling Interest
    For the year ended December 31, 2022, we recorded a profit attributable to non-controlling interest of US$153 million as compared to a profit of US$127 million for the year ended December 31, 2021, which was mainly driven by an increase in operating profit of our discontinued operations in Algeria.
For the year ended December 31, 2021, we recorded a profit attributable to non-controlling interest of US$127 million as compared to a profit of US$33 million for the year ended December 31, 2020, which was mainly driven by an increase in operating profit for our discontinued operations in Algeria.
Adjusted EBITDA
In millions of U.S. dollarsYear ended December 31,
202220212020
Pakistan654 643 612 
Ukraine575 704 630 
Kazakhstan322 307 265 
Uzbekistan124 89 68 
Bangladesh210 235 228 
Others26 41 22 
HQ and eliminations(164)(179)(200)
Total1,747 1,840 1,625 
    For the year ended December 31, 2022, our total Adjusted EBITDA was US$1,747 million as compared to US$1,840 million for the year ended December 31, 2021. This was a decrease of (5.1)% that was mainly due to lower operating revenue as discussed above, as well as higher operating costs owing to the significant increase in energy prices in our Pakistan, Ukraine and Bangladesh operations coupled with higher technical support costs.
For the year ended December 31, 2021, our total Adjusted EBITDA was US$1,840 million as compared to US$1,625 million for the year ended December 31, 2020. This was an increase of 13.2% mainly due to higher revenues as discussed above as well as lower marketing costs and a favorable change in the tax regime in Bangladesh, which was partially offset by an increase in advisory costs in Pakistan and Bangladesh and local currency devaluation against the U.S. dollar in 2021.
For more information on how we calculate Adjusted EBITDA and for the reconciliation of consolidated profit / (loss) before tax from continuing operations, the most directly comparable IFRS financial measure, to Adjusted EBITDA, for the years ended December 31, 2022, 2021 and 2020, please refer to the table below.
In millions of U.S. dollars202220212020
Profit / (loss) before tax from continuing operations802464 373 
Depreciation557 605 553 
Amortization221 194 177 
Impairment loss / (reversal)(107)27 62 
(Gain) / loss on disposal of non-current assets(9)10 
(Gain) / loss on disposal of subsidiaries(88)— — 
Finance costs583 591 569 
Finance income(32)(13)(19)
Other non-operating (gain) / loss(9)(26)(84)
Net foreign exchange (gain) / loss(181)(16)
Total Adjusted EBITDA1,747 1,840 1,625 
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Results of Contentsour Reportable Segments
Pakistan
Results of Operations in US$
Year ended December 31,
In millions of U.S. dollars (except as indicated)202220212020‘21-22
% change
‘20-21
% change
Total operating revenue1,2851,4081,233-8.7 %14.2 %
Mobile service revenue1,1691,2851,134-9.0 %13.3 %
- of which mobile data521534426-2.4 %25.4 %
Sales of equipment, accessories and other11612399-5.7 %24.2 %
Operating expenses631765620-17.5 %23.4 %
Adjusted EBITDA6546436121.7 %5.1 %
Adjusted EBITDA margin50.9 %45.7 %49.6 %5.2 pp-3.9 pp
Results of Operations in PKR
Year ended December 31,
In millions of PKR (except as indicated)202220212020‘21-22
% change
‘20-21
% change
Total operating revenue261,621228,927199,28014.3 %14.9 %
Mobile service revenue238,084208,923183,36714.0 %13.9 %
- of which mobile data105,96086,97768,96521.8 %26.1 %
Sales of equipment, accessories and other23,53720,00415,91317.7 %25.7 %
Operating expenses127,574124,360100,0922.6 %24.2 %
Adjusted EBITDA134,047104,56799,18828.2 %5.4 %
Adjusted EBITDA margin51.2 %45.7 %49.8 %5.6 pp-4.1 pp
Selected Performance Indicators
Year ended December 31,
202220212020‘21-22
% change
‘20-21
% change
Mobile
Customers in millions73.772.666.41.5 %9.3 %
Mobile data customers in millions52.850.944.03.7 %15.7 %
ARPU in US$1.31.51.5-13.3 %0.0 %
ARPU in PKR269.0248.0239.08.5 %3.8 %
Total Operating Revenue
Year ended December 31,
In millions of U.S. dollars, includes intersegment revenue202020192018
Our cornerstone
Russia3,819 4,481 4,654 
Our growth engines
Pakistan1,233 1,321 1,494 
Ukraine933 870 688 
Kazakhstan479 486 441 
Uzbekistan198 258 315 
Our frontier markets
Algeria689 775 813 
Bangladesh537 537 521 
Other frontier markets125 172 201 
Other
HQ and eliminations(33)(37)(41)
Total segments7,980 8,863 9,086 

Income Tax Expense
    In 2020,For the year ended December 31, 2022, our consolidated total operating revenueincome tax expense decreased by 10.0% year-on-year primarily due79.9% to the devaluation of currencies across all the countries in which we operate. Revenue fell on the back of significant disruption of retail operations faced by our operating companies, following store closures, which resulted in lower gross connections, device sales and airtime sales and a decline in roaming revenues. In particular, Russia and Pakistan revenues decreased compared to the prior year in local currency terms. These declines were partially offset by strong performance in Ukraine and Kazakhstan. For further details, please refer to “Reports of our reportable segments” below.
Operating Profit
    In 2020, our consolidated operating profit decreased to US$635 million compared to US$2,019 million in 2019 primarily due to an impairment loss of US$785 million in respect of our operations in Russia and Kyrgyzstan, refer to Note 10 — Impairment Losses of our audited consolidated financial statements attached hereto). Furthermore, reduced revenue as described above also contributed to year-on-year reduction in operating profit.

Non-Operating Profits And Losses
Finance Costs
    In 2020, our consolidated finance costs decreased by 23.4% year-on-year primarily due to an updated fair valuation of the put option liability on completion of the independent valuation process triggered by the exercise of put option by the Dhabi Group and lower interest charges on loans driven by a combination of lower average cost of debt across most countries and by a depreciation of the Russian ruble.
Finance Income
    In 2020, our consolidated finance income decreased by 56.6% to US$23 million primarily due to lower cash and deposit balances and partially due to currency devaluation on cash and deposits in the local currencies of our operating companies.
Other Non-Operating Gain / (Loss)
    In 2020, we recorded an other non-operating gain of US$11169 million as compared to a non-operating gain of US$21344 million in 2019. The driver for this increase related to one-off non-operating gains in 2020 as follows: (1) a revaluation of contingent consideration liability; and (2) a gain upon reaching a settlement in connection with the dispute concerning the sale of Telecel Globe Limited.year ended December 31, 2021. For more information on these itemsregarding the factors affecting our total income tax expenses, please refer to Note 158—Income Taxes and Note 7 respectively of our Audited Consolidated Financial Statements attached hereto.
For the year ended December 31, 2021, our consolidated income tax expense increased by 23.3% to US$344 million compared to US$279 million in 2020. For more information regarding the factors affecting our total income tax expenses, please refer to Note 8—Income Taxes of our Audited Consolidated Financial Statements.
Profit / (Loss) after Tax from Discontinued Operations
For the year ended December 31, 2022, we recorded a loss after tax from discontinued operations of US$742 million as compared to a profit after tax from discontinued operations of US$681 million for the year ended December 31, 2021. The year on year change is mainly associated with the loss of US$722 million recognized during the year 2022 on sale of our Algerian operations and loss after tax on Russian Operations of US$202 million, which includes an impairment of US$446 million recognized in 2022, compared to the profit after tax in our Russian Operations for the year 2021 that included a gain of US$101 million relating to sale of towers in Russia. Please refer to Note 9 —Significant transactions of our Audited Consolidated Financial Statements attached hereto.
For the year ended December 31, 2021, we recorded a profit after tax from discontinued operations of US$681 million as compared to a loss after tax from discontinued operations of US$410 million for the year ended December 31, 2020. The increase was mainly due to profit after tax from our Russia operations (now classified as held for sale), while the 2020 loss for Russian Operations of US$489 million included an impairment charge of US$723 million impairment resulting from the impact of a weaker Russian ruble and the negative impact of the COVID-19 pandemic on consumer spending. Likewise the Algerian 2020 results were adversely impacted by the economic slowdown caused by the COVID-19 pandemic. For a discussion of the sale of our Algeria and Russia operations, please refer to Note 10 —Held for sale and discontinued operations of our Audited Consolidated Financial Statements attached hereto.
Profit / (Loss) For The Period Attributable To The Owners Of The Parent From Continuing Operations
    For the year ended December 31, 2022, we recorded a profit attributable to the owners of the parent from continuing operations of US$656 million as compared to US$75 million in 2021, that was mainly due to a decrease in operating profit as offset by the decrease in consolidated income tax expense and increase in net foreign exchange gain as discussed above.
For the year ended December 31, 2021, we recorded a profit attributable to the owners of the parent from continuing operations of US$75 million as compared to a loss attributable to the owners of the parent from continuing operations of US$102 million in 2020, that was mainly due to an increase in operating profit in 2021 as compared to 2020 as discussed above.

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Profit / (Loss) For The Period Attributable To Non-Controlling Interest
    For the year ended December 31, 2022, we recorded a profit attributable to non-controlling interest of US$153 million as compared to a profit of US$127 million for the year ended December 31, 2021, which was mainly driven by an increase in operating profit of our discontinued operations in Algeria.
For the year ended December 31, 2021, we recorded a profit attributable to non-controlling interest of US$127 million as compared to a profit of US$33 million for the year ended December 31, 2020, which was mainly driven by an increase in operating profit for our discontinued operations in Algeria.
Adjusted EBITDA
In millions of U.S. dollarsYear ended December 31,
202220212020
Pakistan654 643 612 
Ukraine575 704 630 
Kazakhstan322 307 265 
Uzbekistan124 89 68 
Bangladesh210 235 228 
Others26 41 22 
HQ and eliminations(164)(179)(200)
Total1,747 1,840 1,625 
    For the year ended December 31, 2022, our total Adjusted EBITDA was US$1,747 million as compared to US$1,840 million for the year ended December 31, 2021. This was a decrease of (5.1)% that was mainly due to lower operating revenue as discussed above, as well as higher operating costs owing to the significant increase in energy prices in our Pakistan, Ukraine and Bangladesh operations coupled with higher technical support costs.
For the year ended December 31, 2021, our total Adjusted EBITDA was US$1,840 million as compared to US$1,625 million for the year ended December 31, 2020. This was an increase of 13.2% mainly due to higher revenues as discussed above as well as lower marketing costs and a favorable change in the tax regime in Bangladesh, which was partially offset by an increase in advisory costs in Pakistan and Bangladesh and local currency devaluation against the U.S. dollar in 2021.
For more information on how we calculate Adjusted EBITDA and for the reconciliation of consolidated profit / (loss) before tax from continuing operations, the most directly comparable IFRS financial measure, to Adjusted EBITDA, for the years ended December 31, 2022, 2021 and 2020, please refer to the table below.
In millions of U.S. dollars202220212020
Profit / (loss) before tax from continuing operations802464 373 
Depreciation557 605 553 
Amortization221 194 177 
Impairment loss / (reversal)(107)27 62 
(Gain) / loss on disposal of non-current assets(9)10 
(Gain) / loss on disposal of subsidiaries(88)— — 
Finance costs583 591 569 
Finance income(32)(13)(19)
Other non-operating (gain) / loss(9)(26)(84)
Net foreign exchange (gain) / loss(181)(16)
Total Adjusted EBITDA1,747 1,840 1,625 
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Net Foreign Exchange Gain / (Loss)
    In 2020, we recorded a loss of US$60 million from the net foreign exchange result for the year ended 2020. The year-on-year change was primarily due to depreciation of the currencies of countries in which VEON operates compared to the US dollar, which had a negative impact on profit or loss upon translation of US dollar-denominated monetary liabilities, such as trade payables and debt.our Reportable Segments
Pakistan
Results of Operations in US$
Year ended December 31,
In millions of U.S. dollars (except as indicated)202220212020‘21-22
% change
‘20-21
% change
Total operating revenue1,2851,4081,233-8.7 %14.2 %
Mobile service revenue1,1691,2851,134-9.0 %13.3 %
- of which mobile data521534426-2.4 %25.4 %
Sales of equipment, accessories and other11612399-5.7 %24.2 %
Operating expenses631765620-17.5 %23.4 %
Adjusted EBITDA6546436121.7 %5.1 %
Adjusted EBITDA margin50.9 %45.7 %49.6 %5.2 pp-3.9 pp
Results of Operations in PKR
Year ended December 31,
In millions of PKR (except as indicated)202220212020‘21-22
% change
‘20-21
% change
Total operating revenue261,621228,927199,28014.3 %14.9 %
Mobile service revenue238,084208,923183,36714.0 %13.9 %
- of which mobile data105,96086,97768,96521.8 %26.1 %
Sales of equipment, accessories and other23,53720,00415,91317.7 %25.7 %
Operating expenses127,574124,360100,0922.6 %24.2 %
Adjusted EBITDA134,047104,56799,18828.2 %5.4 %
Adjusted EBITDA margin51.2 %45.7 %49.8 %5.6 pp-4.1 pp
Selected Performance Indicators
Year ended December 31,
202220212020‘21-22
% change
‘20-21
% change
Mobile
Customers in millions73.772.666.41.5 %9.3 %
Mobile data customers in millions52.850.944.03.7 %15.7 %
ARPU in US$1.31.51.5-13.3 %0.0 %
ARPU in PKR269.0248.0239.08.5 %3.8 %
Income Tax Expense
    In 2020,    For the year ended December 31, 2022, our consolidated income tax expense decreased by 31.3%79.9% to US$34269 million as compared to US$498344 million in 2019.
for the year ended December 31, 2021. For more information regarding the factors affecting our total income tax expenses, please refer to Note 8 — 8—Income Taxes of our Audited Consolidated Financial Statements attached hereto.
For the year ended December 31, 2021, our consolidated income tax expense increased by 23.3% to US$344 million compared to US$279 million in 2020. For more information regarding the factors affecting our total income tax expenses, please refer to Note 8—Income Taxes of our Audited Consolidated Financial Statements.
Profit / (Loss) after Tax from Discontinued Operations
For the year ended December 31, 2022, we recorded a loss after tax from discontinued operations of US$742 million as compared to a profit after tax from discontinued operations of US$681 million for the year ended December 31, 2021. The year on year change is mainly associated with the loss of US$722 million recognized during the year 2022 on sale of our Algerian operations and loss after tax on Russian Operations of US$202 million, which includes an impairment of US$446 million recognized in 2022, compared to the profit after tax in our Russian Operations for the year 2021 that included a gain of US$101 million relating to sale of towers in Russia. Please refer to Note 9 —Significant transactions of our Audited Consolidated Financial Statements attached hereto.
For the year ended December 31, 2021, we recorded a profit after tax from discontinued operations of US$681 million as compared to a loss after tax from discontinued operations of US$410 million for the year ended December 31, 2020. The increase was mainly due to profit after tax from our Russia operations (now classified as held for sale), while the 2020 loss for Russian Operations of US$489 million included an impairment charge of US$723 million impairment resulting from the impact of a weaker Russian ruble and the negative impact of the COVID-19 pandemic on consumer spending. Likewise the Algerian 2020 results were adversely impacted by the economic slowdown caused by the COVID-19 pandemic. For a discussion of the sale of our Algeria and Russia operations, please refer to Note 10 —Held for sale and discontinued operations of our Audited Consolidated Financial Statements attached hereto.
Profit / (Loss) For The Period Attributable To The Owners Of The Parent From Continuing Operations
    In 2020,For the year-on-year change of ouryear ended December 31, 2022, we recorded a profit / (loss) for the period attributable to the owners of the parent from continuing operations of US$656 million as compared to US$75 million in 2021, that was mainly due to a decrease in operating profit as offset by the decrease in consolidated income tax expense and increase in net foreign exchange gain as discussed above.
For the year ended December 31, 2021, we recorded a profit attributable to the owners of the parent from continuing operations of US$75 million as compared to a loss attributable to the owners of the parent from continuing operations of US$102 million in 2020, that was mainly due to an increase in operating profit in 2021 as compared to 2020 as discussed above.

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Profit / (Loss) For The Period Attributable To Non-Controlling Interest
    In 2020,For the year-on-year decrease inyear ended December 31, 2022, we recorded a profit / (loss) for the period attributable to non-controlling interest of US$153 million as compared to a profit of US$127 million for the year ended December 31, 2021, which was mainly driven by an increase in operating profit of our discontinued operations in Algeria.
For the year ended December 31, 2021, we recorded a decreaseprofit attributable to non-controlling interest of US$127 million as compared to a profit of US$33 million for the year ended December 31, 2020, which was mainly driven by an increase in operating profit for our discontinued operations in Algeria.
Adjusted EBITDA
In millions of U.S. dollarsYear ended December 31,
202020192018
Our cornerstone
Russia1,504 1,957 1,677 
Our growth engines
Pakistan612 669 714 
Ukraine630 572 387 
Kazakhstan265 270 206 
Uzbekistan68 136 136 
Our frontier markets
Algeria302 354 363 
Bangladesh228 222 183 
Other frontier markets22 63 54 
Other
HQ and eliminations(177)(28)(447)
Total segments3,454 4,215 3,273 
In millions of U.S. dollarsYear ended December 31,
202220212020
Pakistan654 643 612 
Ukraine575 704 630 
Kazakhstan322 307 265 
Uzbekistan124 89 68 
Bangladesh210 235 228 
Others26 41 22 
HQ and eliminations(164)(179)(200)
Total1,747 1,840 1,625 
    
In 2020,For the year ended December 31, 2022, our total Adjusted EBITDA decreased by 18.1% year-on-yearwas US$1,747 million as compared to US$1,840 million for the year ended December 31, 2021. This was a decrease of (5.1)% that was mainly due to lower operating revenue as discussed above, as well as higher operating costs owing to the significant increase in energy prices in our Pakistan, Ukraine and Bangladesh operations coupled with higher technical support costs.
For the year ended December 31, 2021, our total Adjusted EBITDA was US$1,840 million as compared to US$1,625 million for the year ended December 31, 2020. This was an increase of 13.2% mainly due to higher revenues as discussed above as well as lower marketing costs and a favorable change in the recognition of a one-off gain of US$350 milliontax regime in 2019 relating to a revised agreement with Ericsson to upgrade the IT systems of VEON’s operating companies. The decreaseBangladesh, which was partially offset by lower generalan increase in advisory costs in Pakistan and administrative costs.Bangladesh and local currency devaluation against the U.S. dollar in 2021.
For more information on how we calculate Adjusted EBITDA and for the reconciliation of consolidated profit / (loss) before tax from continuing operations, the most directly comparable IFRS financial measure, to Adjusted EBITDA, for the years ended December 31, 2020, 20192022, 2021 and 20182020, please refer to the table below.
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In millions of U.S. dollars202020192018
Profit / (loss) before tax from continuing operations261,181 (248)
Depreciation1,576 1,652 1,339 
Amortization343 394 495 
Impairment loss / (reversal)785 108 858 
(Gain) / loss on disposal of non-current assets37 43 57 
(Gain) / loss on disposal of subsidiaries78 (1)(30)
Finance costs683 892 816 
Finance income(23)(53)(67)
Other non-operating (gain) / loss(111)(21)68 
Net foreign exchange (gain) / loss60 20 (15)
Total Segments Adjusted EBITDA3,454 4,215 3,273 


In millions of U.S. dollars202220212020
Profit / (loss) before tax from continuing operations802464 373 
Depreciation557 605 553 
Amortization221 194 177 
Impairment loss / (reversal)(107)27 62 
(Gain) / loss on disposal of non-current assets(9)10 
(Gain) / loss on disposal of subsidiaries(88)— — 
Finance costs583 591 569 
Finance income(32)(13)(19)
Other non-operating (gain) / loss(9)(26)(84)
Net foreign exchange (gain) / loss(181)(16)
Total Adjusted EBITDA1,747 1,840 1,625 
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Table
Results of Contents
RESULTS OF OUR REPORTABLE SEGMENTS

our Reportable Segments
RUSSIAPakistan
RESULTS OF OPERATIONS INResults of Operations in US$
Year ended December 31,
In millions of U.S. dollars (except as indicated)202220212020‘21-22
% change
‘20-21
% change
Total operating revenue1,2851,4081,233-8.7 %14.2 %
Mobile service revenue1,1691,2851,134-9.0 %13.3 %
- of which mobile data521534426-2.4 %25.4 %
Sales of equipment, accessories and other11612399-5.7 %24.2 %
Operating expenses631765620-17.5 %23.4 %
Adjusted EBITDA6546436121.7 %5.1 %
Adjusted EBITDA margin50.9 %45.7 %49.6 %5.2 pp-3.9 pp
Year ended December 31,
In millions of U.S. dollars (except as indicated)202020192018‘19-20
% change
‘18-19
% change
Total operating revenue3,819 4,481 4,654 -14.8 %-3.7 %
Mobile service revenue2,917 3,485 3,679 -16.3 %-5.3 %
- of which fixed-mobile convergence (“FMC”)164 151 126 8.6 %19.8 %
- of which mobile data919 972 996 -5.5 %-2.4 %
Fixed-line service revenue523 539 566 -3.0 %-4.8 %
Sales of equipment, accessories and other379 457 409 -17.1 %11.7 %
Operating expenses2,319 2,523 2,977 -8.1 %-15.3 %
Adjusted EBITDA1,504 1,957 1,677 -23.1 %16.7 %
Adjusted EBITDA margin39.4 %43.7 %36.0 %-4.3 pp7.7 pp
Results of Operations in PKR
Year ended December 31,
In millions of PKR (except as indicated)202220212020‘21-22
% change
‘20-21
% change
Total operating revenue261,621228,927199,28014.3 %14.9 %
Mobile service revenue238,084208,923183,36714.0 %13.9 %
- of which mobile data105,96086,97768,96521.8 %26.1 %
Sales of equipment, accessories and other23,53720,00415,91317.7 %25.7 %
Operating expenses127,574124,360100,0922.6 %24.2 %
Adjusted EBITDA134,047104,56799,18828.2 %5.4 %
Adjusted EBITDA margin51.2 %45.7 %49.8 %5.6 pp-4.1 pp
RESULTS OF OPERATIONS IN RUBSelected Performance Indicators
Year ended December 31,
202220212020‘21-22
% change
‘20-21
% change
Mobile
Customers in millions73.772.666.41.5 %9.3 %
Mobile data customers in millions52.850.944.03.7 %15.7 %
ARPU in US$1.31.51.5-13.3 %0.0 %
ARPU in PKR269.0248.0239.08.5 %3.8 %
Year ended December 31,
In millions of RUB (except as indicated)202020192018‘19-20
% change
‘18-19
% change
Total operating revenue274,480289,875291,539-5.3 %-0.6 %
Mobile service revenue209,527225,555230,123-7.1 %-2.0 %
- of which FMC11,7969,7887,94220.5 %23.2 %
- of which mobile data66,07162,89462,2595.1 %1.0 %
Fixed-line service revenue37,65734,85035,2958.1 %-1.3 %
Sales of equipment, accessories and other27,29629,47026,121-7.4 %12.8 %
Operating expenses167,009163,177186,8222.3 %-12.7 %
Adjusted EBITDA107,775126,698104,717-14.9 %21.0 %
Adjusted EBITDA margin39.3 %43.7 %35.9 %-4.4 pp7.8 pp
SELECTED PERFORMANCE INDICATORS
Year ended December 31,
202020192018‘19-20
% change
‘18-19
% change
Mobile
Customers in millions49.954.655.3-8.6 %-1.3 %
Mobile data customers in millions32.935.536.8-7.3 %-3.5 %
ARPU in US$4.65.35.4-13.2 %-1.9 %
ARPU in RUB333.0340.0336.0-2.1 %1.2 %
TOTAL OPERATING REVENUETotal Operating Revenue
    In 2020 our total operating revenue in Russia decreased by 14.8% (in USD terms) and by 5.3% (in local currency terms) year-on-year. Mobile service revenue was negatively impacted by a lower customer base as well as reduced roaming revenues due to travel restrictions. Meanwhile, fixed-service revenue showed strong positive performance as customers relied more heavily on fixed-line data at home due to lockdown restrictions.
ADJUSTED EBITDA
    In 2020, our Russia Adjusted EBITDA decreased by 23.1% (in USD terms) and by 14.9% (in local currency terms) year-on-year , primarily due to lower revenues as stated above, as well as an increase in structural operating expenses related to increased network investments and higher interconnection costs due toFor the increased ratio of off-net traffic.
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NUMBER OF CUSTOMERS
    As ofyear ended December 31, 2020, we had 49.9 million mobile customers in Russia representing a decrease of 8.6% year-on-year, the decrease which was primarily due to customer perceptions on network quality, as well as a reduction in sales through alternate distribution channels and loss of migrant customers from our subscriber base due to travel and lockdown restrictions. Mobile data customers also observed a decrease of 7.3% year-on-year.
ARPU
    Our mobile ARPU in Russia decreased by 13.2% (in USD terms) and by 2.1% (in local currency terms) year-on-year, mainly driven by lower revenues stemming from reduced activity.

PAKISTAN
RESULTS OF OPERATIONS IN US$
Year ended December 31,
In millions of U.S. dollars (except as indicated)202020192018‘19-20
% change
‘18-19
% change
Total operating revenue1,2331,3211,494-6.7 %-11.6 %
Mobile service revenue1,1341,2291,391-7.7 %-11.6 %
- of which mobile data42637031115.1 %19.0 %
Sales of equipment, accessories and other99921037.6 %-10.7 %
Operating expenses620652780-4.9 %-16.4 %
Adjusted EBITDA612669714-8.5 %-6.3 %
Adjusted EBITDA margin49.6 %50.6 %47.8 %-1.0 pp2.8 pp
RESULTS OF OPERATIONS IN PKR
Year ended December 31,
In millions of PKR (except as indicated)202020192018‘19-20
% change
‘18-19
% change
Total operating revenue199,280197,604181,7220.8 %8.7 %
Mobile service revenue183,367183,760169,277-0.2 %8.6 %
- of which mobile data68,96555,51738,23024.2 %45.2 %
Sales of equipment, accessories and other15,91313,84412,44514.9 %11.2 %
Operating expenses100,09297,53194,9112.6 %2.8 %
Adjusted EBITDA99,188100,07486,811-0.9 %15.3 %
Adjusted EBITDA margin49.8 %50.6 %47.8 %-0.8 pp2.8 pp
SELECTED PERFORMANCE INDICATORS
Year ended December 31,
202020192018‘19-20
% change
‘18-19
% change
Mobile
Customers in millions66.460.556.29.8 %7.7 %
Mobile data customers in millions44.038.833.013.4 %17.6 %
ARPU in US$1.51.72.1-11.8 %-19.0 %
ARPU in PKR239.0261.0254.0-8.4 %2.8 %
TOTAL OPERATING REVENUE
    In 2020,2022, our Pakistan total operating revenue decreased by 6.7%8.7% (in USDUS$ terms) and increased by 14.3% (in local currency terms), as compared to the year ended December 31, 2021. This change is mainly due to the devaluation of the local currency. In local currency terms, revenue increased by 0.8% as4G penetration, higher customer base and higher volume content services relating to application to person product that generated a result of stronggrowth in mobile data revenue supportedalong with the one-off SIM issuance tax release. This organic local currency increase was offset by an expansion of the 4G networkdeterioration in 2020, which also led to overall customer base expansion by 9.8% in 2020.Pakistani rupee during the year 2022.
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ADJUSTEDAdjusted EBITDA
    In 2020For the year ended December 31, 2022, our Pakistan Adjusted EBITDA decreasedincreased by 8.5%1.7% (in USDUS$ terms) and by 0.9%28.2% (in local currency terms), as compared to the year ended December 31, 2021. This change is primarily attributable to higher revenues (in local currency terms) when compared with 2019, which was primarily attributable to the classification of certain costs for the ex-Warid license paid in the form of security (under protest) as service costs in 2020, compared to prior year amortization of licenses below EBITDA. This impact wasdiscussed above partially offset by increased operational expenses associated with general and administrative and structural operating costs owing to higher energy prices and increased marketing cost as well as the reversalpositive impact of a provision, with an impact on Adjustedone-off Pakistan SIM tax reversals. The deterioration of Pakistani rupee was the main reason for year-on-year change in US$ terms that offset the positive local currency growth in EBITDA during 2022.
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Number of PKR 8.6 billion (USD 52 million) in the third quarterMobile Customers
As of 2020.
NUMBER OF CUSTOMERS
In 2020,December 31, 2022, we had 66.473.7 million mobile customers in Pakistan, representing an increase of 9.8% year-on-year1.5% as compared to December 31, 2021. This was driven primarily by growth in our mobile data customers, which increased by 3.7% over the same period. The increase was mainly due to the continued expansion of our 4G data network in Pakistan.
Mobile ARPU
    For the year ended December 31, 2022, our mobile ARPU in Pakistan was lower as compared to 2021 by 13.3% (in US$ terms) due to devaluation of the PKR against US$, and increased by 8.5% (in local currency terms). These changes are mainly the result of an increase in mobile data revenues as discussed above.
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Ukraine
Results of Operations in US$
Year ended December 31,
In millions of U.S. dollars (except as indicated)202220212020‘21-22
% change
‘20-21
% change
Total operating revenue9711,055933-8.0 %13.1 %
Mobile service revenue906980869-7.6 %12.8 %
- of which mobile data527590489-10.7 %20.7 %
Fixed-line service revenue596859-13.2 %15.3 %
Sales of equipment, accessories and other675-14.3 %40.0 %
Operating expenses39635130312.8 %15.8 %
Adjusted EBITDA575704630-18.3 %11.7 %
Adjusted EBITDA margin59.2 %66.7 %67.5 %-7.5 pp-0.8 pp
Results of Operations in UAH
Year ended December 31,
In millions of UAH (except as indicated)202220212020‘21-22
% change
‘20-21
% change
Total operating revenue31,09228,74825,1588.2 %14.3 %
Mobile service revenue29,01426,71223,4188.6 %14.1 %
- of which mobile data16,83716,09213,1914.6 %22.0 %
Fixed-line service revenue1,8791,8591,6021.1 %16.0 %
Sales of equipment, accessories and other19817613812.5 %27.5 %
Operating expenses12,7959,5568,18133.9 %16.8 %
Adjusted EBITDA18,30119,19616,979-4.7 %13.1 %
Adjusted EBITDA margin58.9 %66.8 %67.5 %-7.9 pp-0.7 pp
Selected Performance Indicators
Year ended December 31,
202220212020‘21-22
% change
‘20-21
% change
Mobile
Customers in millions24.826.225.9-5.3 %1.2 %
Mobile data customers in millions17.518.517.1-5.4 %8.2 %
ARPU in US$3.03.12.8-3.2 %10.7 %
ARPU in UAH95.085.075.011.8 %13.3 %
Total Operating Revenue
    For the year ended December 31, 2022, our Ukraine total operating revenue decreased by 8.0% (in US$ terms) and increased by 8.2% (in local currency terms) as compared to the year ended December 31, 2021. The change in local currency terms is primarily due to changes in tariff plans and higher international interconnect usage and roaming traffic which was in turn offset by the loss of customers as a result of the ongoing conflict in Ukraine. US$ change is mainly driven by deterioration of local currency against US$ in 2022.
Adjusted EBITDA
    For the year ended December 31, 2022, our Ukraine Adjusted EBITDA decreased by 18.3% (in US$ terms) and by 4.7% (in local currency terms) as compared to the year ended December 31, 2021. This change is primarily due to the increase in our total operating revenue (as discussed above), which was offset by higher energy costs (as a result of a significant increase in prices) and increased personnel costs (as a result of higher additional compensation owing to the ongoing conflict).
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Number of Mobile Customers
    As of December 31, 2022, we had 24.8 million mobile customers in Ukraine representing a decrease of 5.3% year-on-year. This change is primarily due to a loss of subscribers as a result of the ongoing conflict in Ukraine.
Mobile ARPU
    For the year ended December 31, 2022, our mobile ARPU in Ukraine decreased by 3.2% (in US$ terms) and increased by 11.8% (in local currency terms). These changes are primarily due to a growth in mobile data consumption and a loss of subscribers that resulted in a lower baseline for calculation of ARPU during 2022.
Kazakhstan
Results of Operations in US$
Year ended December 31,
In millions of U.S. dollars (except as indicated)202220212020‘21-22
% change
‘20-21
% change
Total operating revenue63656947911.8 %18.8 %
Mobile service revenue4974593928.3 %17.1 %
- of which mobile data29326519910.6 %33.2 %
Fixed-line service revenue116917827.5 %16.7 %
Sales of equipment, accessories and other2319921.1 %111.1 %
Operating expenses31626221420.6 %22.4 %
Adjusted EBITDA3223072654.9 %15.8 %
Adjusted EBITDA margin50.6 %54.0 %55.3 %-3.3 pp-1.3 pp
Results of Operations in KZT
Year ended December 31,
In millions of KZT (except as indicated)202220212020‘21-22
% change
‘20-21
% change
Total operating revenue293,057242,509197,77520.8 %22.6 %
Mobile service revenue228,084195,583161,87316.6 %20.8 %
- of which mobile data134,484113,04582,38319.0 %37.2 %
Fixed-line service revenue54,31238,67632,19840.4 %20.1 %
Sales of equipment, accessories and other10,6618,2503,70429.2 %122.7 %
Operating expenses145,351111,44988,40330.4 %26.1 %
Adjusted EBITDA147,784131,060109,37312.8 %19.8 %
Adjusted EBITDA margin50.4 %54.0 %55.3 %-3.6 pp-1.3 pp
Selected Performance Indicators
Year ended December 31,
202220212020‘21-22
% change
‘20-21
% change
Mobile
Customers in millions10.69.99.57.1 %4.2 %
Mobile data customers in millions8.67.97.28.9 %9.7 %
ARPU in US$4.03.93.32.6 %18.2 %
ARPU in KZT1,844.01,671.01,364.010.4 %22.5 %
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Total Operating Revenue
    For the year ended December 31, 2022, our Kazakhstan total operating revenue increased by 11.8% (in US$ terms) and increased by 20.8% (in local currency terms) as compared to the year ended December 31, 2021. These changes were primarily driven by higher data usage and 4G subscribers, higher fixed line services usage and repricing during the year 2022.
Adjusted EBITDA
    For the year ended December 31, 2022, our Kazakhstan Adjusted EBITDA increased by 4.9% in (US$ terms) and increased by 12.8% (in local currency terms) as compared to the year ended December 31, 2021. These changes are primarily due to higher total operating revenue as described above. The increase was partially offset by increased marketing spend, and higher number of FTEs.
Number of Mobile Customers
    As of December 31, 2022, we had 10.6 million mobile customers in Kazakhstan representing an increase of 7.1% as compared to December 31, 2021. This increase was driven by growth in mobile data customers which increased by 13.4% year-on-year. The increase arose on8.9% over the back of our continued expansion of our data network in Pakistan.
ARPU
    In 2020, our mobile ARPU in Pakistan decreased by 11.8% (in USD terms) and by 8.4% (in local currency terms), mainly driven by reduced activity from the lockdown measures implemented in Pakistan, as described above.

UKRAINE
RESULTS OF OPERATIONS IN US$
Year ended December 31,
In millions of U.S. dollars (except as indicated)202020192018‘19-20
% change
‘18-19
% change
Total operating revenue9338706887.2 %26.5 %
Mobile service revenue8698126417.0 %26.7 %
- of which mobile data48942126316.2 %60.1 %
Fixed-line service revenue59524413.5 %18.2 %
Sales of equipment, accessories and other563-16.7 %100.0 %
Operating expenses3032983011.7 %-1.0 %
Adjusted EBITDA63057238710.1 %47.8 %
Adjusted EBITDA margin67.5 %65.7 %56.3 %1.8 pp9.4 pp
RESULTS OF OPERATIONS IN UAH
Year ended December 31,
In millions of UAH (except as indicated)202020192018‘19-20
% change
‘18-19
% change
Total operating revenue25,15822,39218,72012.4 %19.6 %
Mobile service revenue23,41820,90317,42112.0 %20.0 %
- of which mobile data13,19110,8477,17721.6 %51.1 %
Fixed-line service revenue1,6021,3501,20618.7 %11.9 %
Sales of equipment, accessories and other13813993-0.7 %49.5 %
Operating expenses8,1817,7098,1906.1 %-5.9 %
Adjusted EBITDA16,97914,68310,52915.6 %39.5 %
Adjusted EBITDA margin67.5 %65.6 %56.2 %1.9 pp9.4 pp
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SELECTED PERFORMANCE INDICATORS
Year ended December 31,
202020192018‘19-20
% change
‘18-19
% change
Mobile
Customers in millions25.926.226.4-1.1 %-0.8 %
Mobile data customers in millions17.116.914.81.2 %14.2 %
ARPU in US$2.82.62.07.7 %30.0 %
ARPU in UAH75.066.054.013.6 %22.2 %
TOTAL OPERATING REVENUE
    In 2020, our Ukraine total operating revenue increased by 7.2% (in USD terms) and by 12.4% (in local currency terms) year-on-year. The change was primarily due to strong growth in mobile data consumption owing to strong 4G adoption on the back of our continued focus on 4G connectivity and digitalizing solutions for customers. Fixed-line revenue also grew year on year as customers continued to draw on fixed-line data at home as described above.
ADJUSTED EBITDA
    In 2020, our Ukraine Adjusted EBITDA increased by 10.1% (in USD terms) and by 15.6% (in local currency terms) year-on-year, primarily due to solid revenue performance and lower service costs and commercial costs. This was offset partially by the increase in structural operating expenses when compared with the previous year.
NUMBER OF CUSTOMERS
    As of December 31, 2020, we had 25.9 million mobile customers in Ukraine representing a decrease of 1.1% year-on-year. The decrease was a result of increased churn rate and lower gross additions owing to the closure of storesreporting period as a result of lockdown measures, as well as a reduction in multi-SIM users in the market and demographic trends in Ukraine. Ourimproved mobile data customers observed an increase of 1.2% year-on-year.
ARPU
    In 2020, our mobile ARPU in Ukraine increased by 7.7% (in USD terms)services and by 13.6% (in local currency terms) year on year, primarily due to usage growth during the year as described above.

KAZAKHSTAN
RESULTS OF OPERATIONS IN US$
Year ended December 31,
In millions of U.S. dollars (except as indicated)202020192018‘19-20
% change
‘18-19
% change
Total operating revenue479486441-1.4 %10.2 %
Mobile service revenue3923793633.4 %4.4 %
- of which mobile data19915711526.8 %36.5 %
Fixed-line service revenue78667318.2 %-9.6 %
Sales of equipment, accessories and other9415-78.0 %720.0 %
Operating expenses214216234-0.9 %-7.7 %
Adjusted EBITDA265270206-1.9 %31.1 %
Adjusted EBITDA margin55.3 %55.6 %46.7 %-0.3 pp8.9 pp
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RESULTS OF OPERATIONS IN KZT
Year ended December 31,
In millions of KZT (except as indicated)202020192018‘19-20
% change
‘18-19
% change
Total operating revenue197,775186,039151,7996.3 %22.6 %
Mobile service revenue161,873144,925125,12511.7 %15.8 %
- of which mobile data82,38359,98639,78937.3 %50.8 %
Fixed-line service revenue32,19825,42325,22826.6 %0.8 %
Sales of equipment, accessories and other3,70415,6911,446-76.4 %985.1 %
Operating expenses88,40382,58680,6797.0 %2.4 %
Adjusted EBITDA109,373103,45471,1195.7 %45.5 %
Adjusted EBITDA margin55.3 %55.6 %46.9 %-0.3 pp8.7 pp

SELECTED PERFORMANCE INDICATORS
Year ended December 31,
202020192018‘19-20
% change
‘18-19
% change
Mobile
Customers in millions9.510.29.9-6.9 %3.0 %
Mobile data customers in millions7.26.96.34.3 %9.5 %
ARPU in US$3.33.13.06.5 %3.3 %
ARPU in KZT1,364.01,192.01,051.014.4 %13.4 %

TOTAL OPERATING REVENUE
    In 2020, our Kazakhstan total operating revenue decreased by 1.4% (in USD terms) and increased by 6.3% (in local currency terms) year-on-year. The increase in local currency terms was primarily due to strong demand for our data services (specifically, growth of our 4G user base facilitated through ancontinuous expansion of our 4G network). Revenue from fixed-line services was also strong, asnetwork.
Mobile ARPU
    For the popularity of our convergent products contributed to a larger customer base. These increases were partially offset by the impact of higher revenues in 2019 stemming from compensation received in relation to termination of a network sharing agreement with Kcell.
ADJUSTED EBITDA
    In 2020, our Kazakhstan Adjusted EBITDA decreased by 1.9% in (USD terms) and increased by 5.7% (in local currency terms) year-on-year, primarily due to higher revenues as described above that was offset partially by the increased personnel costs, certain non-income taxes and technology expenses.
NUMBER OF CUSTOMERS
    As ofyear ended December 31, 2020, we had 9.5 million mobile customers in Kazakhstan representing an decrease of 6.9% year-on-year. The decrease was mainly due to post IMEI registration barriers resulting in lower gross additions. The number of mobile data customers increased by 4.3% mainly due to improved bundle offers and data services.
ARPU
    In 2020,2022, our mobile ARPU in Kazakhstan increased by 6.5%2.6% (in USD terms) and increased by 14.4%10.4% (in local currency terms) as compared to the year on year,ended December 31, 2021. This increase is primarily due to the rise in the demand for mobile data usage growth.due to the growth in our 4G customer base and digital services.
Uzbekistan
Results of Operations in US$
Year ended December 31,
In millions of U.S. dollars (except as indicated)202220212020‘21-22
% change
‘20-21
% change
Total operating revenue23319419820.1 %-2.0 %
Mobile service revenue23219319620.2 %-1.5 %
- of which mobile data15912211130.3 %9.9 %
Fixed-line service revenue111-16.9 %-11.0 %
Sales of equipment, accessories and other10.0 %-100.0 %
Operating expenses1091051303.8 %-19.2 %
Adjusted EBITDA124896839.3 %30.9 %
Adjusted EBITDA margin53.2 %45.9 %34.3 %7.3 pp11.6 pp

Results of Operations in UZS
Year ended December 31,
In millions of UZS (except as indicated)202220212020‘21-22
% change
‘20-21
% change
Total operating revenue2,575,1842,056,5451,985,46525.2 %3.6 %
Mobile service revenue2,563,7932,043,3661,966,77825.5 %3.9 %
- of which mobile data1,762,3421,298,9991,114,04935.7 %16.6 %
Fixed-line service revenue8,1699,40411,489-13.1 %-18.1 %
Sales of equipment, accessories and other3,2233,7747,198-14.6 %-47.6 %
Operating expenses1,210,2331,112,2521,307,3348.8 %-14.9 %
Adjusted EBITDA1,371,642944,432679,61345.2 %39.0 %
Adjusted EBITDA margin53.3 %45.9 %34.2 %7.3 pp11.7 pp
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UZBEKISTANSelected Performance Indicators
Year ended December 31,
202220212020‘21-22
% change
‘20-21
% change
Mobile
Customers in millions8.47.16.818.3 %4.4 %
Mobile data customers in millions7.25.74.826.3 %18.8 %
ARPU in US$2.52.32.28.7 %4.5 %
ARPU in UZS27,22824,21721,75812.4 %11.3 %
RESULTS OF OPERATIONS IN US$
Year ended December 31,
In millions of U.S. dollars (except as indicated)202020192018‘19-20
% change
‘18-19
% change
Total operating revenue198258315-23.3 %-18.1 %
Mobile service revenue196255312-23.1 %-18.3 %
- of which mobile data111120108-7.5 %11.1 %
Fixed-line service revenue122-50.0 %0.0 %
Sales of equipment, accessories and other1110.0 %0.0 %
Operating expenses1301221786.6 %-31.5 %
Adjusted EBITDA68136136-50.0 %0.0 %
Adjusted EBITDA margin34.3 %52.7 %43.2 %-18.4 pp9.5 pp

RESULTS OF OPERATIONS IN UZS
Year ended December 31,
In millions of UZS (except as indicated)202020192018‘19-20
% change
‘18-19
% change
Total operating revenue1,985,4652,275,2562,537,768-12.7 %-10.3 %
Mobile service revenue1,966,7782,251,9502,516,756-12.7 %-10.5 %
- of which mobile data1,114,0491,059,616871,6705.1 %21.6 %
Fixed-line service revenue11,48913,22917,390-13.2 %-23.9 %
Sales of equipment, accessories and other7,19810,0773,622-28.6 %178.2 %
Operating expenses1,307,3341,071,2331,439,91622.0 %-25.6 %
Adjusted EBITDA679,6131,204,0231,097,852-43.6 %9.7 %
Adjusted EBITDA margin34.2 %52.9 %43.3 %-18.7 pp9.6 pp

SELECTED PERFORMANCE INDICATORS
Year ended December 31,
202020192018‘19-20
% change
‘18-19
% change
Mobile
Customers in millions6.88.19.1-16.0 %-11.0 %
Mobile data customers in millions4.85.25.5-7.7 %-5.5 %
ARPU in US$2.22.42.8-8.3 %-14.3 %
ARPU in UZS21,75821,39022,1771.7 %-3.5 %

TOTAL OPERATING REVENUETotal Operating Revenue
    In 2020,For the year ended December 31, 2022, our Uzbekistan total operating revenue decreasedincreased by 23.3%20.1% (in USDUS$ terms) and increased by 12.7%25.2% (in local currency terms) year-on-year,as compared to the year ended December 31, 2021. These increases are primarily due to lowera higher subscriber base, impacted by a newhigher interconnect rates, and lower excise duty and IMEI registration implementation as well as weaker business activity due to COVID-19 restrictions.tax rate.
ADJUSTEDAdjusted EBITDA
    In 2020,For the year ended December 31, 2022, our Adjusted EBITDA in Uzbekistan decreasedincreased by 50.0%39.3% (in USDUS$ terms) and increased by 43.6%45.2% (in local currency terms) as compared to the year on year, primarilyended December 31, 2021. These increases are due to reducedhigher revenues as describeddiscussed above as well as increased structural operating expenses.along with a reversal of a property tax provision in selling and administrative cost that was partially offset by the higher technology and marketing costs during the year 2022.
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NUMBER OF CUSTOMERSMobile Customers
    As of end of 2020,December 31, 2022, the number of mobile customers in our Uzbekistan segment decreasedincreased by 16.0%18.3% to 6.88.4 million. The decreaseThis increase was the result of a strategic focus on high value customers resultingprimarily driven by growth in higher churn rate. The number of our mobile data customers also decreasedwhich increased by 7.7% year-on-year.26.3% as compared to December 31, 2021 (mainly due to the continued expansion of our 4G network in Uzbekistan).

Mobile ARPU
    In 2020,For the year ended December 31, 2022, our mobile ARPU in Uzbekistan decreasedincreased by 8.3%8.7% (in USDUS$ terms) and increased by 1.7%12.4% (in local currency terms) year on year,as compared to December 31, 2021. These increases are primarily dueattributable to the strategicgrowth in our mobile data customer base and focus on high value customers as described above.customers.

99
ALGERIA

RESULTS OF OPERATIONS INBangladesh
Results of Operations in US$
Year ended December 31,
In millions of U.S. dollars (except as indicated)202220212020‘21-22
% change
‘20-21
% change
Total operating revenue5765645372.1 %5.0 %
Mobile service revenue5665535272.4 %4.9 %
- of which mobile data18416013315.0 %20.3 %
Sales of equipment, accessories and other101110-9.1 %10.0 %
Operating expenses36632931011.2 %6.1 %
Adjusted EBITDA210235228-10.6 %3.1 %
Adjusted EBITDA margin36.5 %41.7 %42.5 %-5.2 pp-0.8 pp
Year ended December 31,
In millions of U.S. dollars (except as indicated)202020192018‘19-20
% change
‘18-19
% change
Total operating revenue689775813-11.1 %-4.7 %
Mobile service revenue685771801-11.2 %-3.7 %
- of which mobile data26023218812.1 %23.4 %
Sales of equipment, accessories and other44120.0 %-66.7 %
Operating expenses387421449-8.1 %-6.2 %
Adjusted EBITDA302354363-14.7 %-2.5 %
Adjusted EBITDA margin43.8 %45.7 %44.6 %-1.9 pp1.1 pp
Results of Operations in BDT
Year ended December 31,
In millions of BDT (except as indicated)202220212020‘21-22
% change
‘20-21
% change
Total operating revenue53,74247,94145,60112.1 %5.1 %
Mobile service revenue52,81947,05044,72612.3 %5.2 %
- of which mobile data17,27713,64711,28626.6 %20.9 %
Sales of equipment, accessories and other9238918753.6 %1.8 %
Operating expenses34,18827,97526,28622.2 %6.4 %
Adjusted EBITDA19,55419,96619,315-2.1 %3.4 %
Adjusted EBITDA margin36.4 %41.6 %42.4 %-5.3 pp-0.8 pp
RESULTS OF OPERATIONS IN DZDSelected Performance Indicators
Year ended December 31,
202220212020‘21-22
% change
‘20-21
% change
Mobile
Customers in millions37.635.133.27.1 %5.7 %
Mobile data customers in millions24.422.119.910.4 %11.1 %
ARPU in US$1.31.31.30.0 %0.0 %
ARPU in BDT119.7115.0111.04.1 %3.6 %
Year ended December 31,
In millions of DZD (except as indicated)202020192018‘19-20
% change
‘18-19
% change
Total operating revenue87,20192,51394,773-5.7 %-2.4 %
Mobile service revenue86,66191,87093,409-5.7 %-1.6 %
- of which mobile data32,89027,66521,97818.9 %25.9 %
Sales of equipment, accessories and other5406431,364-16.0 %-52.9 %
Operating expenses48,95450,24152,376-2.6 %-4.1 %
Adjusted EBITDA38,28242,27242,398-9.4 %-0.3 %
Adjusted EBITDA margin43.9 %45.7 %44.7 %-1.8 pp1.0 pp
SELECTED PERFORMANCE INDICATORS
Year ended December 31,
202020192018‘19-20
% change
‘18-19
% change
Mobile
Customers in millions14.1 14.615.8-3.4 %-7.6 %
Mobile data customers in millions9.2 8.89.24.5 %-4.3 %
ARPU in US$4.0 4.24.3-4.8 %-2.3 %
ARPU in DZD502.0 501.0504.00.2 %-0.6 %
TOTAL OPERATING REVENUETotal Operating Revenue
    In 2020,For the year ended December 31, 2022, our AlgeriaBangladesh total operating revenue decreasedincreased by 11.1%2.1% (in USDUS$ terms) and increased by 5.7%12.1% (in local currency terms) year-on-year,as compared to the year ended December 31, 2021. This was primarily due to lower subscriberan increase in mobile data revenue which is attributed to personalized data offers that increased our 4G user base in an aggressively competitive market and the negative impact of a change in the Mobile Termination Rate (MTR),demand for data, as well as the economic slowdown due to the COVID-19 pandemic. Data revenue growth remained strong due to higher usage as a result of 4G rollout.an increase in voice revenue.
ADJUSTEDAdjusted EBITDA
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    In 2020,    For the year ended December 31, 2022, our AlgeriaBangladesh Adjusted EBITDA decreased by 14.7%10.6% (in USDUS$ terms) and decreased by 9.4%2.1% (in local currency terms) year-on-year primarilyas compared to the year ended December 31, 2021. This was mainly due to the decreaseincrease in total revenue as described above,marketing, personnel and technology costs, coupled with reclassification of operating minimum taxes into income tax lines in 2021, which were reported in selling, general and administrative expenses remaining relatively stable.in 2022.
NUMBER OF CUSTOMERS
100

Number of Mobile Customers
    As of December 31, 2020, our customer base in Algeria segment decreased by 3.4% to 14.1 million year-on-year driven by the overall economic slowdown as a result of the pandemic. Mobile data customers showed a growth of 4.5% year on year mainly due to 4G roll out and increased demand for data.

ARPU
    In 2020, our mobile ARPU in Algeria decreased by 4.8% (in USD terms) and increased by 0.2% (in local currency terms) year-on-year. The stable performance in local currency terms resulted from growth due to pricing and a more high-value customer base, offset by lower consumption due to a general economic slowdown as described above.

BANGLADESH
RESULTS OF OPERATIONS IN US$
Year ended December 31,
In millions of U.S. dollars (except as indicated)202020192018‘19-20
% change
‘18-19
% change
Total operating revenue5375375210.0 %3.1 %
Mobile service revenue5275255040.4 %4.2 %
- of which mobile data1331098722.0 %25.3 %
Sales of equipment, accessories and other101217-16.7 %-29.4 %
Operating expenses310314338-1.3 %-7.1 %
Adjusted EBITDA2282221832.7 %21.3 %
Adjusted EBITDA margin42.5 %41.3 %35.1 %1.2 pp6.2 pp
RESULTS OF OPERATIONS IN BDT
Year ended December 31,
In millions of BDT (except as indicated)202020192018‘19-20
% change
‘18-19
% change
Total operating revenue45,60145,28443,6530.7 %3.7 %
Mobile service revenue44,72644,33242,2110.9 %5.0 %
- of which mobile data11,2869,1947,25022.8 %26.8 %
Sales of equipment, accessories and other8759521,442-8.1 %-34.0 %
Operating expenses26,28626,52228,306-0.9 %-6.3 %
Adjusted EBITDA19,31518,76215,3472.9 %22.3 %
Adjusted EBITDA margin42.4 %41.4 %35.2 %1.0 pp6.2 pp
SELECTED PERFORMANCE INDICATORS
Year ended December 31,
202020192018‘19-20
% change
‘18-19
% change
Mobile
Customers in millions33.233.632.3-1.2 %4.0 %
Mobile data customers in millions19.918.919.65.3 %-3.6 %
ARPU in US$1.31.31.30.0 %0.0 %
ARPU in BDT111.0112.0110.0-0.9 %1.8 %
TOTAL OPERATING REVENUE
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    In 2020, our Bangladesh total operating revenue was at par with prior year in USD terms and observed a slight growth of 0.7 % in local currency terms. Overall, the negative impact of the pandemic crisis was offset by consistent performance in the acceleration of service revenue growth following spectrum acquisition and enhanced network availability along with the continued expansion of Banglalink’s distribution footprint.
ADJUSTED EBITDA
    In 2020, our Bangladesh Adjusted EBITDA increased by 2.7% (in USD terms) and by 2.9% (in local currency terms) year-on-year. This was mainly due to consistent performance on revenue and operational savings, which was partially offset by the increase in minimum tax rates adversely impacting operating expenses.
NUMBER OF CUSTOMERS
    As of December 31, 2020,2022, the number of mobile customers in our Bangladesh segment decreasedincreased by 1.2% year-on-year7.1% to 33.2 million.37.6 million as compared to December 31, 2021. This was primarily driven by growth in mobile data customers, which increased by 10.4% as compared to 2021, which was primarily due to higher churn rate when compared with last year. Our mobile data customers also saw an increase of 5.3% year-on-year.our continued investment in the 4G network and focus on growing our 4G user base.
Mobile ARPU
    In 2020,For the year ended December 31, 2022, our mobile ARPU in Bangladesh remained stable in both USDUS$ terms and increased by 4.1% in local currency terms whenas compared with last year.

to December 31, 2021. This was primarily driven by growth in mobile data and voice revenue and as described above.
LIQUIDITY AND CAPITAL RESOURCES

Liquidity and Capital Resources
Working Capital
    As of December 31, 2022, we had negative working capital of US$664 million, compared to negative working capital of US$830 million as of December 31, 2021. Working capital is defined as current assets less current liabilities.
    As of December 31, 2020, we had negative working capital of US$1,560 million, compared to negative working capital of US$3,269 million as of December 31, 2019. The change was primarily due to decrease in short term borrowings and other liabilities andan increase in cash positionand cash equivalents as compared to 2021 mainly as a result of proceeds from sale of Algeria operations which was partially offset by the decreased trade and other receivables when compared to last year.2021.
    Our working capital is monitored on a regular basis by management. Our management expects to repay our debt, as it becomes due, from our operating cash flows or refinanced through additional borrowings. Although we have a negative working capital, our management believes that our cash balances and available credit facilities are sufficient to meet our present requirements. For a further discussion of our liquidity profile and the impact of the conflict between Russia and Ukraine, see —Future Liquidity and Capital Requirements below.
    In Algeria, underThe consolidated financial statements included in this Annual Report on Form 20-F have been prepared on a going concern basis of accounting, which contemplates continuity of operations, realization of assets and satisfaction of liabilities and commitments in the termsnormal course of business. As such, the consolidated financial statements included in this Annual Report on Form 20-F do not include any adjustments that might result from an inability to continue as a shareholder agreement between Global Telecom Holding S.A.E.,going concern. If we cannot continue as a going concern, adjustments to the Fonds National d’Investissementcarrying values and others,classification of our operating company may only distribute 42.5%assets and liabilities and the reported amounts of its net profit income and expenses could be required and could be material. See Note 24—Basis of Preparation of the Consolidated Financial Statements of our Audited Consolidated Financial Statementsfor a given financial year without receiving an approval from a qualified majority of its board. This effectively creates a restrictionfurther discussion on the ability of Global Telecom Holding S.A.E. to freely distribute the accumulated retained earnings of our operating company in Algeria.

going concern disclosure.
Consolidated Cash Flow Summary
(In millions of U.S. dollars)202020192018
Net cash flows from operating activities2,4432,949 2,515
Net cash flows from / (used in) investing activities(1,910)(1,888)1,997 
Net cash flows from / (used in) financing activities(103)(1,639)(3,916)
Net increase / (decrease) in cash and cash equivalents430 (578)596 
Net foreign exchange difference(48)(9)(119)
Cash and cash equivalents at beginning of period1,204 1,791 1,314 
Cash and cash equivalents at end of period, net of overdraft **1,5861,204 1,791 
(In millions of U.S. dollars)20222021*2020*
Net cash flows from operating activities from continuing operations933961 844
Net cash flows from operating activities from discontinued operations1,624 1,677 1,599 
Net cash flows from / (used in) investing activities from continuing operations(1,057)(967)(816)
Net cash flows from / (used in) investing activities from discontinued operations(599)(213)(1,050)
Net cash flows from / (used in) financing activities from continuing operations456 (192)174 
Net cash flows from / (used in) financing activities from discontinued operations(340)(552)(277)
Net increase / (decrease) in cash and cash equivalents1,017 714 474 
Net foreign exchange difference related to continuing operations(95)(18)(51)
Net foreign exchange difference related to discontinued operations(21)(5)— 
Cash and cash equivalent classified as held for sale(33)(113)— 
Cash and cash equivalent at beginning of period2,239 1,661 1,238 
Cash and cash equivalents at end of period, net of overdraft3,1072,239 1,661 
*Prior year comparatives for the years ended December 31, 2021 and 2020 are adjusted following the classification of Russia as a discontinued operation (see Note 10–Held for Sale and Discontinued Operations in our Audited Consolidated Financial Statements).
101

For more details, see Consolidated Statement of Cash Flows in our Audited Consolidated Financial Statements.
    In 2020,Operating Activities
For the year ended December 31, 2022, net cash flows from operating activities decreased to US$2,443933 million from US$2,949961 million in 2019.for the year ended December 31, 2021. The decrease was primarily attributable to lower group EBITDA and an improvement in working capital as compared to 2021.
For the year ended December 31, 2021, net cash flows from operating activities increased to US$961 million from US$844 million for the year ended December 31, 2020. The increase was mainly due to a one off cash inflow of US$350 million in 2019 relatingan increased group EBITDA as well as improved working capital position during 2021 compared to revised arrangement with Ericsson and lower revenues during 2020 when compared with last year.2020.
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Investing Activities
    For the year ended December 31, 2020, we recorded an2022, net cash outflow from investing activities was US$1,057 million compared to net cash outflow of US$1,910967 million for the year ended December 31, 2021. This increase was primarily relating to increased capital expenditures due to acceleration of our investment in 4G networks. Furthermore there was year on year decrease in the proceeds from sale of subsidiaries (US$682 million relating to Algeria received during 2022 compared to the proceeds of US$861 million from investing activities, compared to an outflowthe sale of US$1,888 million in 2019, this increase reflects the continued high levels network investmentsour tower assets in Russia this was offset by increased cash outflowsreceived in 2019 relating to the amounts pledged as collateral for the Mandatory Tender Offer (MTO) with respect to acquisition of non-controlling interests in GTH.2021). Our total payments for the purchase of property, equipment and intangible assets amounted to US$1,778634 million in 2022 compared to US$699 million in 2021.
For the year ended December 31, 2021, we recorded an outflow of US$967 million from investing activities, compared to an outflow of US$816 million for the year ended December 31, 2020. This decrease was mainly due to proceeds received from the sale of our towers assets in Russia. Our total payments for the purchase of property, equipment and intangible assets amounted to US$858 million in 2021 compared to US$682 million in 2020.
Financing Activities
    For the year ended December 31, 2022, net cash inflow from financing activities was US$456 million compared to net cash outflow of US$1,683192 million for the year ended December 31, 2021. The higher net cash inflow from financing activities in 2019.2022 was mainly driven by drawing down our RCF in full during 2022 while retaining significant amounts of cash available on the balance sheet to manage our liquidity, as well as net inflow from other bank loans and bonds, among others in Pakistan, which was partially offset by lease payments and repayments of loans. The net outflow from financing activities from 2021 was mainly driven by the acquisition of non-controlling interests in PMCL and lease payments which are partially offset by net inflow from bank loans and bonds.
    In 2020,For the year ended December 31, 2021, net cash outflow for financing activities was US$103192 million compared to net cash outflowinflow of US$1,639174 million in 2019.for the year ended December 31, 2020. The change of net cash flows used for financing activities was mainly driven by significant financinghigher lease payments and refinancing activitiesthe acquisition of non-controlling interests in 2020, compared to the previous year.PMCL during 2021.
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Indebtedness
    As of December 31, 2020,2022, the principal amounts of our external indebtedness represented by bank loans and bonds amounted to US$7,6786,670 million, compared to US$7,5197,595 million as of December 31, 2019. 2021. During 2022 US$1.2 billion of RUB denominated loans were novated from VEON Finance Ireland DAC to PJSC VimpelCom and are part of liabilities classified as held-for-sale as of December 31, 2022.

As of December 31, 2020,2022, our debt includesdoes not include any overdrawn bank accounts related to our cash-pooling program of US$8 million.program.

    As of December 31, 2020,2022, VEON had the following principal amounts outstanding for interest-bearing loans and bonds as well as cash-pool overdrawn bank accounts:
EntityEntityType of debt/ original lendersInterest rateDebt currencyOutstanding debt (mln)Outstanding debt (USD mln)Maturity
date
EntityType of debt/ original lendersInterest rateDebt currencyOutstanding debt (mln)Outstanding debt (US$ mln)Maturity
date
VEON Holdings B.V.VEON Holdings B.V.Loan from Sberbank7.35% RUB30,00040606.03.2024VEON Holdings B.V.Notes5.95% USD52902.13.2023
VEON Holdings B.V.VEON Holdings B.V.Loan from SberbankCBR Key Rate + 2.2% RUB37,50050806.03.2023VEON Holdings B.V.Revolving Credit FacilitySOFR + 1.7% USD69204.20.2023
VEON Holdings B.V.VEON Holdings B.V.Loan from SberbankCBR Key Rate + 2.2% RUB12,50016906.03.2023VEON Holdings B.V.Notes7.25% USD70004.26.2023
VEON Holdings B.V.VEON Holdings B.V.Loan from Alfa Bank7.50% RUB30,00040603.11.2025VEON Holdings B.V.Revolving Credit FacilitySOFR + 1.7% USD36305.30.2023
VEON Holdings B.V.VEON Holdings B.V.Loan from VTBCBR Key Rate + 1.85% RUB30,00040607.09.2025VEON Holdings B.V.Notes4.95% USD53306.16.2024
VEON Holdings B.V.VEON Holdings B.V.Notes3.38% USD1,25011.25.2027VEON Holdings B.V.Notes4.00% USD1,00004.09.2025
VEON Holdings B.V.VEON Holdings B.V.Notes7.50% USD41703.01.2022VEON Holdings B.V.Notes6.30% RUB20,00028406.18.2025
VEON Holdings B.V.VEON Holdings B.V.Notes5.95% USD52902.13.2023VEON Holdings B.V.Notes6.50% RUB10,00014309.11.2025
VEON Holdings B.V.VEON Holdings B.V.Notes4.95% USD53306.17.2024VEON Holdings B.V.Notes8.13% RUB20,00028409.16.2026
VEON Holdings B.V.VEON Holdings B.V.Notes4.00% USD1,00004.09.2025VEON Holdings B.V.Notes3.38% USD1,25011.25.2027
VEON Holdings B.V.Notes7.25% USD70004.26.2023
VEON Holdings B.V.Notes6.30% RUB20,00027106.18.2025
VEON Holdings B.V.Notes6.50% RUB10,00013509.11.2025
VEON Holdings B.V.Cash-pool overdrawn accounts1
VEON Holdings B.V. TotalVEON Holdings B.V. Total6,731VEON Holdings B.V. Total5,778
PJSC VimpelComVIP Finance Ireland (i)7.75% USD26202.02.2021
PJSC VimpelComOther PJSC VimpelCom9
PJSC VimpelCom Total271
PMCLLoan from Habib Bank Limited6M KIBOR + 0.35% PKR5,0003106.15.2022
PMCLPMCLSyndicated Loan Facility6M KIBOR PKR2,9091812.15.2023PMCLSyndicated Loan Facility6M KIBOR + 0.55% PKR33,84814909.02.2026
PMCLPMCLSyndicated Loan Facility6M KIBOR PKR1,8101112.15.2023PMCLLoan from Habib Bank Limited6M KIBOR + 0.55% PKR14,3696309.02.2026
PMCLPMCLSyndicated Loan Facility6M KIBOR + 0.35% PKR12,8378006.15.2022PMCLSyndicated Loan Facility6M KIBOR + 0.55% PKR15,0006605.18.2028
PMCLPMCLSyndicated Loan Facility6M KIBOR + 0.55% PKR33,84821109.02.2026PMCLSyndicated Loan Facility3M KIBOR + 0.60% PKR50,000 221 07.05.2031
PMCLPMCLLoan from Habib Bank Limited6M KIBOR + 0.55% PKR10,0006209.02.2026PMCLSyndicated Loan Facility6M KIBOR + 0.60% PKR30,000 132 04.19.2032
PMCLPMCLOther11PMCLOthers31
Pakistan Mobile Communications Limited TotalPakistan Mobile Communications Limited Total424Pakistan Mobile Communications Limited Total662
BanglalinkSyndicated Loan FacilityAverage bank deposit rate + 4.25% BDT6,3417509.24.2022
PJSC KyivstarPJSC KyivstarLoan from OTP Bank10.15%UAH760 21 12.22.2023
PJSC KyivstarPJSC KyivstarLoan from Raiffeisen Bank11.00%UAH1,400 38 11.26.2025
PJSC Kyivstar TotalPJSC Kyivstar Total59
BanglalinkBanglalinkSyndicated Loan FacilityAverage bank deposit rate + 3.0% BDT436503.24.2021BanglalinkSyndicated Loan FacilityAverage bank deposit rate + 4.25% BDT11,37011004.26.2027
OtherOther8Other14 
Banglalink Digital Communications Ltd. TotalBanglalink Digital Communications Ltd. Total88Banglalink Digital Communications Ltd. Total124
PJSC KyivstarLoan from Alfa BankNBU Key rate + 3.00%UAH1,4805212.14.2023
PJSC KyivstarLoan from OTP Bank10.15%UAH1,0003512.22.2023
PJSC KyivstarLoan from Raiffeisen Bank11.00%UAH1,4005011.26.2025
PJSC KyivstarLoan from Alfa BankNBU Key rate + 3.00%UAH120 02.08.2021
PJSC Kyivstar Total141
Other entitiesOther entitiesCash-pool overdrawn accounts and other23Other entitiesCash-pool overdrawn accounts and other47
7,678 
Total VEONTotal VEON6,670
We may from time to time seek to purchase our outstanding debt through cash purchases and/or exchanges for new debt securities in open market purchases, privately negotiated transactions or otherwise. Such repurchases or exchanges, if any, will depend on prevailing market conditions, our liquidity requirements, contractual restrictions and other factors. The amounts involved may be material.
The following table reflects our financial liabilities, net of derivative assets, classified further by maturity date, as of December 31, 2022.
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(In millions of U.S. dollars)Less than 1 year1-3 years3-5 yearsMore than 5 yearsTotal
Bank loans and bonds2,796 2,671 2,013 351 7,831 
Lease liabilities95 423 327 402 1,247 
Purchase obligations285 — — — 285 
Total financial liabilities, net of derivative assets3,176 3,094 2,340 753 9,363 
(i)For further discussion of these contractual obligations, please refer to Note 12—Property and EquipmentLoan from VIP Finance Ireland (funded by the issuance , Note 13—Intangible Assets, Note 16—Investments, Debt and Derivatives and Note 18—Financial Risk Management of loan participation notes by VIP Finance Ireland)our Audited Consolidated Financial Statements attached hereto. We did not have any off-balance sheet arrangements that have or are reasonably likely to have a current or future effect on our financial condition, changes in financial condition, revenue or expenses, results of operations, liquidity, capital expenditures or capital resources that is material to investors.

For additional information on our outstanding indebtedness, please refer to Note 15 — 16—Investments, Debt and Derivatives of our Audited Consolidated Financial Statements attached hereto.hereto and —Key Developments after the year ended December 31, 2022—Purchase of VEON Group Debt. For a description of some of the risks associated with certain of our indebtedness, see Item 3D. 3.D—Risk Factors — Factors—Liquidity and Capital Risks — SubstantialRisks—Our substantial amounts of
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indebtedness and debt service obligations could materially decrease our cash flow, which could adversely affect our business and financial condition and prevent us from raising additional capital.condition.

Cash Subject to Currency and Contractual Restrictions
The company performed a testFollowing the onset of the conflict between Russia and Ukraine, our ability to exchange U.S. dollars and other currencies into Russian rubles was adversely impacted due to certain restrictions imposed on Russian financial institutions, Russian counter-measures and the instability of the Russian financial sector in general. In light of these difficulties, we implemented the Scheme. For information on the restricted net assetsScheme, see —Key Developments after the year ended December 31, 2022—VEON’s Scheme of consolidatedcreditors. For more information on these risks, see Item 3.D—Risk Factors—Operational Risks—As a holding company with a number of operating subsidiaries, we depend on the performance of our subsidiaries and concluded the restricted net assets exceed 25% of the consolidated net assets of the company as of December 31, 2020. The company is subjecttheir ability to the legal restrictionspay dividends or make other transfers to distribute accumulated profits from Algeria by virtue of a local shareholding agreement (i.e. it is allowed only to distribute 42.5% of current year profit), and the rest is restricted. As of December 31, 2020, VEON Ltd. had restricted net assets of 390%, compared to 58% in 2019, of total net assets. The relative increase in restricted net asset was primarily due to the impairment of our Russia and Kyrgyzstan CGU’s, as well as the devaluation of exchange rates in the countries in which VEON operates, thus lowering the book value of the company’s consolidated net assets compared to an unchanged share of the restricted assets. The restricted net assets in Algeria have no implications on the company’s ability to pay dividends.

Accordingly, separate condensed financial statements of VEON Ltd. have been prepared, in accordance with Rule 5-04make certain intercompany payments and Rule 12-04 of SEC Regulation S-X and presented within Note 25 — Condensed Separate Financial Information of VEON of our Audited Consolidated Financial Statements attached heretotransfers.

FUTURE LIQUIDITY AND CAPITAL REQUIREMENTSFuture Liquidity and Capital Requirements
    Telecommunications service providers require significant amounts of capital to construct networks and attract customers. In the foreseeable future, our further expansion will require significant investment activity, including the purchase of equipment and possibly the acquisition of other companies.
    In 2020,2022, our capital expenditures excluding(excluding licenses and right of use assetsright-of-use assets) were US$1,889841 million compared to US$1,741806 million in 2019. This was primarily due2021 and US$776 million in 2020. These investments related to investments inupgrades and expansions of high-speed data networks across all our networks in Russia, Pakistan, Ukraine and Bangladesh.countries of operations.

    We expect thatWhile our medium-term plan for capital expenditures excluding(excluding licenses and right-of-use assets in 2021 will mainly consist of investingassets) is to invest in high-speed data networks to continue to capture mobile data growth, including the continued roll-out of 4G/LTE networks in Pakistan, Ukraine and Bangladesh, and upgrade of our 3G networks in Bangladesh, the ongoing conflict in Russia Algeria, Bangladesh, Pakistan and Ukraine. We expectUkraine has caused us to reconsider our capital outlay to ensure we have sufficient liquidity for maintenance capital expenditures and other key operational spend while at the same time servicing our indebtedness. As a result, capital expenditures that these expenditures will continue toare more discretionary in nature may be significant in 2021.put on hold until the impact of the ongoing conflict between Russia and Ukraine, and particularly its effects on our liquidity and financial profile, becomes more certain.
    Management anticipates that the funds necessary to meet our current and expected capital requirements in the foreseeable future (including with respect to any possible acquisitions) will continue to come from:
Cashcash we currently hold;
Operatingoperating cash flows;
Export credit agency guaranteed financing;proceeds of assets classified as held for sale;
Borrowingsborrowings under syndicated bank financings, including credit lines currently available to us; and
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Syndicated loan facilities; and
Issuancesissuances of debt securities on local and international capital markets.markets, with international capital markets expected to be reestablished as a viable funding source following the sale of our Russian Operations.
    Following the onset of the conflict between Russia and Ukraine, our ability to generate cash to service our indebtedness has been materially impaired, due to expected lower revenues in Ukraine, the significant volatility of the Russian ruble, sanctions in relation to the conflict and tightened currency controls within Ukraine. The availability of external financing depends on many factors, including, but not limited to, the success of our operations, contractual restrictions, the financial position of international and local banks, the willingness of international and local banks to lend to our companies and the liquidity and strength of international and local capital markets. Due to the adverse impact the ongoing conflict between Russia and Ukraine has had on us, including credit rating agencies withdrawing their ratings of VEON after first downgrading VEON, the terms of such external financing may be less favorable than our existing financing, including due to the reputational harm we have suffered. See —Item 3.D.—Risk Factors—Market Risks—We have suffered reputational harm as a result of the ongoing conflict between Russia and Ukraine.
As of December 31, 2020,2022, we had an undrawn amount of US$1,62544 million under the existing credit facilities.PMCL Term facility. For additional information on our outstanding indebtedness, please refer to Note 17 — 18—Financial Risk Management of our Audited Consolidated Financial Statements attached hereto.
    Management expects that positive On December 31, 2022, VEON had approximately US$2.5 billion of cash flows from our current operations will continue to provide usheld at the level of its headquarters (“HQ”) in Amsterdam, which was deposited with internal sources of funds. The availability of external financing depends on many factors, including the success of our operations, contractual restrictions, availability of guarantees from export credit agencies, the financial position of international and local banks, the willingness of international banks and invested in money market funds and which is fully accessible at HQ. In addition, VEON’s operating companies had a total cash position equivalent to lend to our companies and the liquidity of international and local capital markets.
    Our future cash needs are subject to significant uncertainties. For instance, we are exposed to the impact of future exchange rates on our U.S. dollar denominated debt obligations and future requirements for U.S. dollar denominated capital
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expenditures, which are generally funded by local currency cash flows of our subsidiaries. Remittances from our subsidiaries may alsoover US$0.6 billion. However, there can be restricted by local regulations or subject to material taxes when remitted. Despite these uncertainties, we believeno assurance that our existing cash flows from operationsbalances and other sources of funds described aboverevolving credit lines will be sufficient over time to meetservice our short termexisting indebtedness, including to address our upcoming bond maturities. See Item 3.D—Risk Factors—Liquidity and foreseeable long-termCapital Risks—Our substantial amounts of indebtedness and debt service obligations could materially decrease our cash requirements.flow, which could adversely affect our business and financial condition.
While we currently have sufficient liquidity to satisfy our current obligations at least over the next 12 months, Management identified material uncertainties as a result of the conflict. Based on the material uncertainties our independent auditor included an emphasis of matter paragraph in their Independent Auditor’s Report. See Item 3.D—Risk Factors—Market Risks—Our independent auditors have included a going concern emphasis paragraph in their opinion as a result of the effects of the ongoing conflict between Russia and Ukraine and Note 24—Basis of Preparation of the Consolidated Financial Statements of our Audited Consolidated Financial Statements for our going concern disclosure.
    
Below is the reconciliation of Capitalcapital expenditures excluding(excluding licenses and ROUright-of-use assets) to cash flows used to Purchase of property, plant and equipment and intangible assets:
(In millions of U.S. dollars)(In millions of U.S. dollars)20222021*2020*
202020192018
Capital expenditures *1,889 1,741 1,415 
Capital expenditures (excluding licenses and right-of-use assets) **Capital expenditures (excluding licenses and right-of-use assets) **841 806 776 
Adjusted for:Adjusted for:Adjusted for:
Additions of licensesAdditions of licenses53 50 526 Additions of licenses526 482 38 
Difference in timing between accrual and payment for capital expenditures(164)(108)
Difference in timing between accrual and payment for capital expenditures (excluding licenses and right-of-use assets)Difference in timing between accrual and payment for capital expenditures (excluding licenses and right-of-use assets)(357)(430)(132)
Purchase of property, plant and equipment and intangible assetsPurchase of property, plant and equipment and intangible assets1,778 1,683 1,948 Purchase of property, plant and equipment and intangible assets1,010 858 682 
* Excluding licensesPrior year comparatives for the years ended December 31, 2021 and right-of-use assets, refer2020 are adjusted following the classification of Russia and Algeria as a discontinued operation (see Note 10—Assets Held for Sale and Discontinued Operations of our Audited Consolidated Financial Statements)
** Refer to Note 2 — 2—Segment information of the Audited Consolidated Financial Statements

Quantitative And Qualitative Disclosures About Market Risk
    For information on quantitative and qualitative disclosures about market risk, see Item 11 — 11—Quantitative and Qualitative Disclosures About Market Risk.

Contractual Obligations
     As of December 31, 2020, we had the following contractual obligations:
Less than 1 year
1-3
years
3-5 yearsMore than 5 yearsTotal
Bank loans and bonds842 3,803 3,123 1,408 9,176 
Lease liabilities525 896 639 239 2,299 
Purchase obligations778 19 — — 797 
Total financial liabilities, net of derivative assets2,145 4,718 3,762 1,647 12,272 
    For the description of the contractual obligations please refer to Note 11 — PropertyResearch and Equipment, Note 12 — Intangible Assets & Goodwill, Note 15 — Investments, Debt and Derivatives and Note 17 — Financial Risk Management of our Audited Consolidated Financial Statements attached hereto.

RESEARCH AND DEVELOPMENTDevelopment
    We now have the capacity to launch 4G/LTE services in each of our reportable segments. We have acquired new spectrum in several operating companies to boost our network capacity, enhance spectral efficiency and enable the launch of new Radio Access Networks Technologies. For example, in Russia, we are working closely with a number of vendors to undertake joint research and testing of technologies, with a focus on 5G, LTE Advanced Pro and LTE-unlicensed technology.radio access networks technologies. For a discussion of the risks associated with new technology, see Item 3.D. 3.D—Risk Factors — Factors—Market Risks — “Our failureRisks—We may be unable to keep pace with technological changes and evolving industry standards, which could harm our competitive position and, in turn, materially harm our business.

OFF-BALANCE SHEET ARRANGEMENTS
    We did not have any off-balance sheet arrangements that have or are reasonably likely to have a current or future effect on our financial condition, changes in financial condition, revenue or expenses, results of operations, liquidity, capital expenditures or capital resources that is material to investors.

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RELATED PARTY TRANSACTIONSRelated Party Transactions
    We have entered into transactions with related parties and affiliates. See “Item 7—Major Shareholders and Item 7.BRelated Party Transactions—B. Related Party Transactions”Transactions and Note 21 — 22—Related Parties to our Audited Consolidated Financial Statements.

ITEM 6. DIRECTORS, SENIOR MANAGEMENT AND EMPLOYEES

A. Directors and Senior Management
    As    Up to June 29, 2023, the date of March 1, 2021, our 2023 annual general meeting of shareholders (the “2023 AGM”), our directors, their respective ages, positions, dates of appointment and assessment of independence were as follows:
NameAgePositionFirst AppointedIndependent
Gennady Gazin56Chairman of Board of Directors2020 (as Chairman); 2015 (as member)x
Hans Holger Albrecht57Director2020x
Osama Bedier45Director2018x
Leonid Boguslavsky69Director2021x
Peter Derby60Director2020x
Mikhail M. Fridman56Director2010
Amos Genish60Director2020x
Yaroslav Glazunov41Alternate Director (Alexander Pertsovsky)2020
Andrei Gusev48Director2014
Gunnar Holt66Director2015x
Robert Jan van de Kraats60Director2018x
Alexander Pertsovsky52Director2018
Steve Pusey59Director2020x
NameAgePositionFirst AppointedIndependent
Gunnar Holt69Chairman of Board of Directors2022 (as Chairman); 2015 (as member)x
Michiel Soeting62Director2022x
Hans-Holger Albrecht59Director2020x
Morten Lundal58Director2022x
Augie K Fabela II57Director2022x
Vasily Sidorov52Director2021x
Irene Shvakman55Director2021x
Yaroslav Glazunov43Director2020
Karen Linehan64Director2022x
Stan Miller64Director2022x
Andrei Gusev50Director2014
    The    Up to the date of our 2023 AGM, the board of directors consists of twelveVEON (“Board of Directors”) consisted of eleven members, nine of whom we deemdeemed to be independent. See Item 10.B—Memorandum and Articles of Association—Board of Directors. See also —Updates to the Board of Directors following the Annual General Meeting of Shareholders on June 29, 2023—for the Board composition following our 2023 AGM. In analyzing the independence of the members of the boardBoard of directorsDirectors for this purpose, we are guided by the NASDAQ listing rules, the rules promulgated by the SEC and the Dutch Corporate Governance Code, as if those rules applied to us.
All members of the boardBoard of directorsDirectors are elected by our shareholders through a cumulative voting process. Nominations to the board of directors arewere managed by its nominating and corporate governance committee (“NCGC”), which isup to the date of our 2023 AGM was led by Peter Derby,Gunnar Holt, whom we deemdeemed to be an independent member of the boardBoard of directors.Directors. The nominating and corporate governance committee looksNCGC looked to ensure that the membership of the boardBoard of directorsDirectors consists of individuals with sufficiently diverse and independent backgrounds.backgrounds, who possess experience, knowledge, and expertise most relevant to our strategic priorities and challenges. All members of the board of directors possess relevant industry experience and have additionally been selected to provide the requisite experience required of the committees of our boardBoard of directors.Directors.
The membersAt the 2023 AGM, VEON shareholders elected six previously serving directors and one new member to the VEON Board of Directors. Following our 2023 AGM, the Board amended certain of our currentcommittees, including the NCGC. See —Updates to the Board of Directors following the Annual General Meeting of Shareholders on June 29, 2023—for the Board composition and following our 2023 AGM and —Updates to the Committees of the Board of Directors following the 2023 AGM for the changes to our committees adopted by our board of directors withon July 6, 2023.
On July 30, 2018, we amended and restated our bye-laws to, among other things, eliminate our two-tier board structure. As a result, we have a board of directors and a management leadership team known as the exceptionGroup Executive Committee (“GEC”).
Our bye-laws empower the Board of Directors to direct the management of VEON Ltd.’s business and affairs, and require that the Board of Directors approves important matters including, among others, the annual budget and audited accounts, organizational or reporting changes to the management structure, significant transactions and changes to share capital or other significant actions. Additionally, under Bermuda law, the Board of Directors has the right to require that any matter come to the Board of Directors for approval and any member of the Board of Directors may bring forward an item for the
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agenda of the Board of Directors, which helps to ensure that the Board of Directors provides appropriate oversight over our matters.
Updates to the Board of Directors following the Annual General Meeting of Shareholders on June 29, 2023.
At the 2023 AGM, VEON shareholders elected six previously serving directors: Mr. Lundal (who has been appointed as the Chairman of the Board of Directors), Mr. Fabela, Ms. Linehan, Mr. Soeting, Mr. Glazunov and Mr. Boguslavsky, wereGusev. Shareholders also elected Mr. Terzioğlu, the current Group CEO, as a new member of the VEON Board of Directors. Mr. Holt, Mr. Albrecht, Mr. Miller, Ms. Shvakman, and Mr. Sidorov did not put themselves up for re-election at the June 1, 2020 annual general meeting2023 AGM. The Board shall, following the 2023 AGM consist of shareholders in accordance with our bye-laws. Mr. Glazunov was appointedsuch number of Directors being not less than five Directors and not more than nine Directors. The Board of Directors only put forward seven nominees for appointment, as an alternate directorit believed a smaller Board of Directors will improve business efficacy and allow for Alexander Pertsovsky on October 27, 2020. Mr. Boguslavsky was appointed as a director on January 15, 2021 to fill the casual vacancy created when Mariano de Beer stepped down in December 2020.more stream-lined decision making process. All members of our boardBoard of directors, including Mr. Glazunov and Mr. Boguslavsky,Directors will serve until the next annual general meeting, unless any members are removed from office or their offices are vacated in accordance with our bye-laws. Alternate directors will be summoned to act as regular directors in a temporary or permanent manner in case of absence, vacancy or demise.
On July 30, 2018, we amended and restated our bye-laws to, among other things, eliminate our two-tier board structure. As a result, we have a board of directors and a management advisory committee known as Of the group executive committee.
Our bye-laws empower the board of directors to direct the managementseven members of the business and affairsBoard of Directors elected at the 2023 AGM, four are deemed to be independent. In analyzing the independence of the group, and require that the board of directors approves important matters including, among others, the annual budget and audited accounts, organizational or reporting changes to the management structure, significant transactions and changes to share capital or other significant actions. Additionally, under Bermuda law, the board of directors has the right to require that any matter come to the board of directors for approval and any membermembers of the boardBoard of directors may bring forward an itemDirectors for this purpose, we are guided by the agendaNASDAQ listing rules, the rules promulgated by the SEC and the Dutch Corporate Governance Code, as if those rules applied to us.
The GEC is comprised of the board of directors, which helps to ensure thatGroup Chief Executive Officer, the board of directors provides appropriate oversight over group matters.
The group executive committee is currently comprised of VEON Ltd.’s co-Chief Executive Officers, Group Chief Financial Officer, the Group General Counsel, the Group Chief Internal Audit & CompliancePeople Officer, the Group Corporate Affairs Officer and the Chief Strategy Officer.Group Head of Portfolio Management. The group executive committeeGEC is focused on the management of the business affairs of VEON Ltd. and its subsidiaries as a
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whole, including execution of the group’sour competitive strategy, driving financial performance and overseeing and coordinating group-wideGroup-wide initiatives. On an annual basis, our group executive committee,the GEC, the audit and risk committee (the “Audit and boardRisk Committee”) and the Board of directorsDirectors define our risk profile for the categories of risk we encounter in operating our business, which are then integrated into our business through global policies and procedures.
As of March 1, 2021,June 30, 2023, the members of our group executive committee,GEC, their respective ages, positions and dates of appointment were as follows:
NameAgePositionFirst Appointed
Kaan Terzioğlu5254Group Chief Executive OfficerMarch 2020 (as co-CEO)
Sergi HerreroA. Omiyinka Doris(1)
4738Group General CounselJune 2023
Michael Schulz56Group Chief ExecutivePeople OfficerMarch 2020 (as co-CEO)July 2021
Serkan OkandanJoop Brakenhoff (2)
5058Group Chief Financial OfficerMay 20202023
Scott DresserMatthieu Galvani53Group General CounselChief Corporate Affairs OfficerSeptember 2014October 2022
Alex KazbegiDmitry Shvets(1)
5850Group Chief Strategy OfficerHead of Portfolio ManagementFebruary 2019
Joop Brakenhoff55Group Chief Internal Audit & Compliance OfficerJuly 2020April 2021
(1) Alex Kazbegi will be stepping downA. Omiyinka Doris served on the GEC as Acting Group General Counsel from his roleNovember 1, 2022 for the reporting period ending December 21, 2022. Effective from June 1, 2023, she became the Group General Counsel.
(2)Serkan Okandan and Joop Brakenhoff served on the GEC as Group Chief StrategyFinancial Officer effective March 31, 2021.His replacement will be announced in due course.and Chief Internal Officer respectively for the reporting period ending December 21, 2022. Effective from May 1, 2023, Joop Brakenhoff replaced Serkan Okandan as Group Chief Financial Officer.

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Board of Directors Prior to the 2023 AGM
Gennady GazinMr. Gunnar Holt (Chairman of Board of Directors) has served as the Chairman of the VEON Ltd. Board of directorsDirectors since June 20202022 and a director of the companyCompany since June 2015 and up to the date of the 2023 AGM and we deem Mr. GazinHolt to be an independent director. director through his term of appointment. Mr. Gazin isHolt served as a member of VEON Ltd.’s nominatingAudit and corporate governance committeeRisk Committee and its finance committee.a chairman of the Nominating and Corporate Governance Committee. Mr. GazinHolt has served as an Affiliate Partneron a number of corporate Boards and was a senior adviser at Lindsay Goldberg, a New York based private equity firm, since 2015; Chairman of the Board at Genesis Philanthropy Group since 2014;Telenor ASA from 2006 to 2017 and a member of the advisory board of LetterOne Technology LLP since 2015 and DVO Private Equity since 2018. From 2007 to 2012, Mr. Gazinpreviously served as CEO of EastOne, an international investment advisory group. PriorGroup Finance Director for the Company from 2000. From 1995 to EastOne, Mr. Gazin1999, he worked at McKinsey & Company’s New YorkAker ASA and Moscow offices for 14 years, during which timeAker RGI ASA, serving as Vice President and CFO. From 1986 to 1995, he was an active memberheld various leadership positions in the Aker Group, including deputy president of the Telecommunications practiceNorwegian Contractors AS, executive Vice President and alsoChief Financial Officer of Aker Oil and Gas Technology AS, president of Aker Eiendom AS, and finance and accounting director of Aker Norcem AS. From 1978 to 1986, he served as the Senior Partner responsible for McKinsey’s CIS practice. Mr. Gazin started his professional career as a systemsexecutive officer and telecommunications engineer at Bell Communications Research/Tellcordia and General Dynamicsspecial adviser in the USA.Norwegian Ministry of Petroleum and Energy. Mr. Gazin receivedHolt holds a bachelor’sDoctor of Business Administration degree in Electrical Engineering from CornellHenley Management College, Brunel University in 1987, a master’s degree in Electrical Engineeringthe United Kingdom; an MBA from Stanford University in 1988 and an M.B.A. from the Wharton School of Business at the University of PennsylvaniaQueensland in 1993.Australia; and an MBA in finance from the University of Wisconsin. He received a Diplomøkonom from the Norwegian School of Management.
Mr. Hans Holger Albrecht (Director) has beenserved as a director of VEON Ltd. since June 2020 and up to the date of the 2023 AGM and we deem Mr. Albrecht to be an independent director.director through his term of appointment. Mr. Albrecht was chair of the Strategy & Innovation Committee. Mr. Albrecht is a member of VEON Ltd.’s compensation and talent committee and digital committee. He has served as the Chairman of the supervisory board of Scout24 AG, a publicly listed operator of online marketplaces in several industries, since 2018. In addition, Mr. Albrecht has served ascurrently a member of the boardsBoard of directorsDirectors of Norwegian mobile network operator Ice Group ASthe following publicly listed entities: Scout24 AG (Chairman of the Board since 2015June 2018), Storytel AB (Chairman of the Board since February 2022), and German cable provider Tele Columbus AGDeezer SA (non-executive Board member since 2019.October 2022). Mr. Albrecht has also served asis currently a member ofsenior adviser to EQT Group. He was the digital advisory board of German retail bank Deutsche Postbank since 2016. Mr. Albrecht has been the Chief Executive OfficerCEO of Deezer Group, since 2015, a French online music streaming service.service between 2015 and 2021. Prior to that, Mr. Albrecht was the Presidentpresident and Chief Executive Officer of Millicom International Cellular S.A., a telecom and media group offering digital services to over 50 million customers in Africa and Latin America from 2012-2015,2012 to 2015; a director at Ice Group ASA, a Norwegian mobile network operator from 2015 to 2021; Chairman of the digital advisory Board at Deutsche Postbank Group from 2016 to 2019; and president and CEO at Modern Times Group MTG AB, a publicly traded Swedish digital entertainment company from 19982000 to 2012. Mr. Albrecht holds a doctorate from Ruhr-Universitat Bochum in Germany and a masterMaster of lawLaw from the University of Freiburg.
Osama Bedier (Director) has been a director of VEON Ltd. since July 2018 and we deem Mr. Bedier to be an independent director. Mr. Bedier is a member of VEON Ltd.’s digital committee. Mr. Bedier is the founder of Poynt, a credit card processing terminal developed and marketed for small businesses, which was acquired by GoDaddy in February 2021. Mr. Bedier now leads the Commerce Division of GoDaddy. Mr. Bedier also serves on the Board of RS2. Prior to founding Poynt, Mr. Bedier served as the Vice President of Payments at Google from 2011 to 2013, where he created Google Wallet. Prior to Google, Mr. Bedier spent nine years running product and engineering at PayPal. He has also held engineering leadership roles at eBay, Gateway Computers and AT&T Wireless.
Leonid Boguslavsky (Director) has been a director of VEON Ltd. since January 2021 and we deem Mr. Boguslavsky to be an independent director. Mr. Boguslavsky is a member of VEON Ltd.’s digital committee. Mr. Boguslavsky is an entrepreneur, scientist and venture capitalist and founder of RTP Global (formerly known as ru-Net), which since 2000 has focused on investments in early-stage start-ups across the globe. He was a managing partner at PricewaterhouseCoopers (PwC) from 1997 to 2001. Mr. Boguslavsky has served as a Member of the Board of Directors of JSC “AC Rus Media” since 2019; Member of the Board of Directors of Sberbank PJSC since 2017; Member of the Board of Directors of Super League Holdings Pte. LTD (Singapore) since 2016; and Chairman of the Board of Ivi.ru LLC since 2012. Mr. Boguslavsky graduated from the Moscow Institute of Transport Engineering (MIIT) in 1973, majoring in Computer Science and Applied Mathematics.
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Peter DerbyAugie K Fabela II (Director) has been a director of VEON Ltd. since June 20202022 and we deem Mr. DerbyFabela to be an independent director.director through his term of appointment. Mr. Derby is serving as the chairman of VEON Ltd.’s nominating and corporate governance committee andFabela served as a member of both the auditCompensation and risk committee. He currently servesTalent Committee as Managing Partner of investment management company, Concinnity Advisors LP, which he founded in 2007. From 2018 to 2011, Mr. Derby was a portfolio manager at Diamondback Advisors NY, LLC. From 2003 to 2005, Mr. Derby servedwell as the Managing Executive for OperationsStrategy and Management for the U.S. SEC. In 1989, he participated in the foundingInnovation Committee. Mr. Fabela was also a director of DialogBank, the first private Russian bankVEON Ltd. from June 2011 to receive an international banking license, whereDecember 2012, during which time he served as Chairman of the Board. Mr. Fabela received nominations to the Board from 1997 to 199814.8% minority independent shareholders of VEON. Mr. Fabela is chairman emeritus and as Presidentco-founder of VEON Ltd. He is executive chairman and CEOco-founder of FastForward.ai. In addition, he is also a director (Finance Committee) at Shareability, Inc. since 2019. Mr. Fabela is a #1 bestselling author of “The Impatience Economy.” He graduated from 1991 to 1997. Mr. Derby also founded the first Russian investment firmStanford University with a B.A. and M.A. in 1991, Troika Dialog. He began his career in bankingInternational Relations and finance with roles at Chase Manhattan Bank and later at National Westminster Bank. Mr. Derby received a bachelor’s degree in accounting, finance and international finance from New York University in 1983.International Policy Studies.
Mikhail M. FridmanMr. Yaroslav Glazunov (Director) has been a director of VEON Ltd. since April 2010November 2020. Mr. Glazunov served as the Chairman of the Compensation and we deem Mr. Fridman to be a non-independent director. Mr. FridmanTalent Committee and was a member of the board of directors of OJSC VimpelCom from July 2001 until April 2010. He currently serves as the Chairman of the Supervisory Board of the Alfa Group ConsortiumNominating and a member of the board of directors of JSC Alfa-Bank since 1994, ABH Holdings S.A. since 2015, LetterOne Holdings SA since 2013, LetterOne Investment Holdings SA since 2015 and LetterOne Core Investments SARL since 2019. Mr. Fridman also has served as a member of the Supervisory Board of X5 RETAIL GROUP N.V. since 2006. He is a member of the Public Chamber of the Russian Federation. From 1986 until 1988, Mr. Fridman served as an engineer at Elektrostal Metallurgical Works. Mr. Fridman graduated with honors from the Faculty of Non-Ferrous Metals of the Moscow Institute of Steel and Alloys in 1986 and in 1989, together with his partners, founded the Alfa Group Consortium.
Amos Genish (Director) has served as a director of VEON Ltd. since June 2020 and we deem Mr. Genish to be an independent director. Mr. Genish is serving as chairman of VEON Ltd.’s telecommunications committee and is a member of its digital committee. currently serves on the board of representatives of music video and entertainment services distributor VEVO LLC, and has served as Chairman of the Board of Israeli on-demand mobility company Gett since 2019. He has also served as the Senior Partner and the Head of Digital Retail at Brazilian investment bank BTG Pactual since 2019. Previously, Mr. Genish served on the board of directors of the Brazilian publicly listed bank Itau Unibanco Holding S.A. from 2017 to 2019. Mr. Genish also served as the Chief Executive Officer of Telecom Italia from 2017 to 2018, the Chief Convergence Officer of French mass media conglomerate Vivendi in 2017, and the Chief Executive Officer of the Vivo division of telecommunications group Telefonica Brasil from 2015 to 2016. Mr. Genish co-founded and served as the Chief Executive Officer of Brazilian telecommunications company Global Village Telecom from 1999 to 2015. He started his career at KPMG in Israel. Mr. Genish received a bachelor’s degree in accounting and economics from Tel Aviv University in 1986.
Yaroslav Glazunov (Alternate Director for Alexander Pertsovsky) has been a director of VEON Ltd. since October 2020 and we deem Mr. Glazunov to be a non-independent director.Corporate Governance Committee. Mr. Glazunov is serving as chairman of VEON Ltd.’s compensation and talent committee and is a member of its nominating and corporate governance committee. Mr. Glazunov joined Korn Ferry in January 2021 as a senior client partner. Prior to joining Korn Ferry, Mr. Glazunov was a managing partner at Spencer Stuart International andcurrently a partner at Heidrick & Struggles in Moscow.the publicly listed entity Korn Ferry (partner since 2021). Mr. Glazunov has beenis a senior adviser at the international investment firm LetterOne where he focuses on long-term investment portfolio management. He oversees portfolio strategy and governance, as well as leadership performance, drawing upon more than two decades of advisory experience in Europe, Asia and the Middle East. He is Chairman for Central Eurasia at Korn Ferry, the world’s largest organizational consulting company. In addition to his commercial roles, Mr. Glazunov chairs an NGO engaged in the leadership advisory global business for 20 years focusing on CEO succession, efficiency and performance and has worked with corporate boards and foundersadvancement of companies in Europe, India and Russia. He holds a master's degree in management from Plekhanov University. He previously completed a leadership program at INSEAD in Fontainebleau, France, and an executive program at Singularity University in Silicon Valley, California.arts education.
Mr. Andrei Gusev (Director) has been a director of VEON Ltd. since April 2014 and we deem2014. Mr. Gusev to be a non-independent director. Mr. Gusev is serving as chairmanwas the Chairman of VEON Ltd.’s finance committee and as a member of its nominating and corporate governance committee.the Finance Committee. Mr. Gusev is a senior partner at LetterOne Technology (UK) LLP, joining in 2014, and was a managing director at Altimo from 2013 to 2014. Mr. Gusev was Chief Executive Officer of X5 Retail Group N.V. from 2011 to 2012 and prior to that, served as its director of business development and M&A from 2006 to 2010, served as its Director of Business Development and M&A.2010. From 2001 to 2005, Mr. Gusev served as Managing Directormanaging director of the Alfa Group with overall responsibility for investment planning. Prior to that, Mr. Gusev worked at Bain & Company and Deloitte Consulting. Mr. Gusev received an M.B.A.MBA from the Wharton School at the University of Pennsylvania in 2000 and a diploma with honors from the Department of Applied Mathematics and Computer Science at Lomonosov Moscow State University in 1994.
Gunnar HoltMr. Morten Lundal (Director) has been a director of VEON Ltd. since June 20152022 and we deem Mr. HoltLundal to be an independent director.director through his term of appointment. Mr. Holt is serving asLundal was a member of VEON Ltd.’s auditthe Nominating and risk committee, finance committeeCorporate Governance Committee and compensationStrategy and talent committee.Innovation Committee. Mr. Holt was a Senior Advisor at Telenor ASA from 2006 to 2017 and previously servedLundal has over 20 years’ experience as Group Finance Director. From 1995 to 1999, he worked at Aker ASA and Aker RGI ASA, serving as Executive Vice President and CFO. From 1986 to 1995, he held various leadership positionsan executive in the Aker Group, including Deputy President of Norwegian Contractors AS, Executive Vice President and Chief Financial Officer of Aker Oil and Gas Technology AS, President of Aker Eiendom AS, and Finance and Accounting Director of Aker Norcem AS. From 1978 to 1986, he served as Executive Officer and Special Advisor in the Norwegian Ministry of Petroleum and Energy. Mr. Holt holds a Doctor oftelecoms
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Maxis Bhd and Digi.Com Bhd in Malaysia. In addition, Mr. Lundal has served as a non-executive director of Digital National Bhd, Malaysia since 2020. Mr. Lundal completed his Master of Business Administration degree and Advanced Postgraduate Diploma in Management Consultancy from Henley Management College, Brunel University, inEconomics at the United Kingdom; an M.B.A. from the University of Queensland in Australia, and an M.B.A. in finance from the University of Wisconsin. He also received a Diplomøkonom from The Norwegian School of Management. Mr. Holt has served on a number of corporate boards.Management and holds an MBA from the International Institute for Management Development in Lausanne.
Mr. Robert Jan van de KraatsStan Miller (Director) RA (Chartered Accountant) has beenserved as a director of VEON Ltd. since July 2018June 2022 and up to the date of the 2023 AGM and we deem Mr. Jan van de KraatsMiller to be an independent director. On February 16, 2021, Mr. Jan van de Kraats was appointed as director liaison for matters related to investor relations. He serves asthrough his term of appointment. Stan Miller has over 30 years of experience in the chairmanstart-up, successful turnaround and running of VEON Ltd.’s auditcompanies in both the telecommunication and risk committee. He was appointed as Chairmanmedia industries (TMT)– experienced executive– CEO, NED, INED of the Board of TMF Group, a global provider of payroll, accounting, corporate secretarial and alternative investment services earlier this year.listed companies on JSE, NYSE, MOEX, AEX, NASDAQ bourses. He has served as a non-executive director / supervisorymember of, and has a deep experience in audit, risk, compliance, strategy, remuneration and nomination, ESG committees of boards. From 2016 he is member of the board director with Royal Schiphol NV, an aviationof MTN Group (South Africa) the largest telecommunication company majority held by the Dutch state, since 2015 and OCI NV, a fertilizer and chemicals company, since 2014. In addition,in Africa– JSE listed– 280 million subscribers– member strategy, risk, ESG, corporate governance committees; From June 2022, he has served as an advisor to the Dutch Authority for the Financial Markets (AFM) and privately held retailer SuitSupply. He previously served as the Chief Financial Officer andis a member of the Executive Board of Randstad Holding NV from 2001 to 2018, serving as the Vice Chairman of the Executive Board from 2006 to 2018, and was responsible for finance, information technology, shared service centers, merger and investor relations business functions. During his tenure at Randstad he also served as COO and was operationally responsible for businesses located in Japan, India, China, Nordics, Argentina and Chile. He also previously served as aboard VEON Ltd Telecom operator – 220 million subs (NASDAQ/AEX) member of the Commission on Dutch Corporate Governance from 2013Strategy & Nomco, Remco committees; He is also CEO & Owner of Athena Investment Holdings SPF SA (Luxembourg); Leaderman NV (Belgium); Leaderman SARL (Luxembourg); Investor, shareholder & director of other own private companies. Senior advisor to 2017, which designed a new corporate governance code for the Netherlands. HePE / Hedge funds in TMT sector. From 2010–2019 he was a member of the supervisory boards of bank and insurance provider SNS Reaal from 2006 to 2013, financial services provider SRLEV NV, and information and telecommunication services provider Ordina NV from 2004 to 2012. In addition,board MTS OJSC– NY/MOEX listed, where he also served on Audit/Risk, Nomco/Remco & Strategy committees. From 2011-2016 he was Executive Chairman, director and minority shareholder of AINMT AB/ICE Group a telecom operator in Sweden, Norway, Denmark, Indonesia & Brazil (later listed on Oslo Stock Exchange after split of international operations) - majority owned by Access Industries. From 1999 till 2010 he was a member of the management board of Dutch credit insurance company NCM Holding NV (now Atradius)Royal KPN, CEO KPN Mobile and CEO of the Mobile International Business. He was responsible for the sale of non-core assets when KPN faced financial ruin in 2000. He was responsible for the successful turnaround in The Netherlands, Germany, Belgium, and building new businesses (MVNO) in France, Spain. He introduced a “Challenger” strategy & business model as Chairman of E-Plus (Germany) and BASE (Belgium) where he introduced – changed the business model, creating significant value of Euro 12 billion for KPN and its shareholders from 1999 to 2001basically bankrupt businesses. He also served as Chief FinancialExecutive Officer & chairman of BASE N.V. in Belgium, a company that he successfully launched as KPN- Orange in 1998. From 1991 – 1997 prior to joining KPN he held leading positions in the pan-European Pay TV operator Nethold (DSTV, MultiChoice) a joint venture between MNET & Richemont. His last assignment being as Chief Executive Officer of its operations in Italy, where the first European digital satellite offering was launched at Telepiu. Nethold was sold to Vivendi/Canal Plus in 1997. Prior to 1991 he held several senior management positions at M-Net / DSTV / MultiChoice Electronic Media pay television in South Africa (part of NASPERS-PROSUS) and Chief Operating Officer forwas one of the founding executives of MNET in South Africa and General manager of its operations in South Africa – relocating to Europe in 1991 to join Nethold. Stan has a business line.deep understanding of different cultures and the diversity of running businesses across Europe, Africa and beyond and the impact that has on business. In Europe he has lived and worked in Italy, The Netherlands, Belgium, Germany, Greece, Norway, Sweden and Denmark. He began his careeralso has a deep understanding of emerging markets in 1979 with Deloitte Dijker van Dien (now part of PwC). In 2007, he founded the Barcode for Life Foundation, an organization that supports research into DNA analysis in order to improve the treatment of cancer.Africa, Eastern Europe and beyond. He has both Belgian & South African nationalities and is a Luxembourg resident.
Mr. Alexander Pertsovsky
Ms. Karen Linehan (Director) has been a director of VEON Ltd. since July 2018January 2022 and we deem Ms. Linehan to be an independent director through her term of appointment. Ms. Linehan is a member of the Audit and Risk Committee and also served on the Nominating and Corporate Governance Committee. Ms. Linehan is currently a member of the Board of Directors of publicly listed entities Aelis Farma SA (Board member, Chairwoman of the Audit Committee and member of the Compensation Committee since January 2022), and CNH Industrial N.V. (Board member since April 2022 and Chairwoman of the Audit Committee since September 2022). Ms. Linehan retired at the end of 2021 as the executive Vice President and general counsel of Sanofi, a CAC 40 global healthcare company, and as a member of the supervisory Boards of Sanofi Aventis Deutschland GmbH and Euroapi, which were both Sanofi subsidiaries. She is an independent Board member of GARDP North America Inc. (Global Antibiotic Research and Development Partnership), a non-profit organization that develops new treatments for drug-resistant infections and a member of the Board of Visitors at Georgetown University Law Center. Ms. Linehan graduated from Georgetown University with Bachelor of Arts and Juris Doctorate degrees. Prior to practicing law at as an associate at Townley & Updike in New York, NY from September 1986 until December 1990, Ms. Linehan served on the Congressional Staff of the Speaker of the U.S. House of Representatives from September 1977 to August 1986.
Ms. Irene Shvakman (Director) was a director of VEON Ltd. since June 2021 and up to the date of the 2023 AGM and we deem Ms. Shvakman to be an independent director through her term of appointment. Ms. Shvakman was a member of the Strategy and Innovation Committee. Ms. Shvakman is co-founder and Chairwoman of Revo Technologies and has more than 25 years of experience in fintech, financial services and technology development. Until 2016, Ms. Shvakman was a senior partner at McKinsey & Company, where she advised top executives at leading banks, insurers, and regulators across emerging markets on strategy, organization and performance transformation. Ms. Shvakman holds an MBA from Harvard Business School and a Bachelor of Science in Biochemistry from Brown University in the United States. Since 2020, Ms. Shvakman serves as a member of the European Advisory Board of Harvard Business School.
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Mr. Vasily Sidorov (Director) was a director of VEON Ltd. since June 2021 and up to the date of the 2023 AGM and we deem Mr. PertsovskySidorov to be an independent director through his term of appointment. Mr. Sidorov was a non-independent director.member of the Audit and Risk Committee as well as the Finance Committee. Mr. PertsovskySidorov has over 25 years’ experience in top management and non-executive directorship roles in telecoms, technology, transport and other industries. His executive roles include president and Chief Executive Officer of MTS from 2003 to 2006, first VP for finance and investments at Sistema-Telecom (Russia) from 2000 to 2003, and Chief Financial Officer of Svyazinvest (Russia) from 1997 to 2000. He was a key investor and founder of a number of telecoms-related businesses and non-executive director at a number of technology ventures. Mr. Sidorov has served on Boards of large public and non-public corporations, such as Russian Railways from 2012 to 2018, Aeroflot from 2013 to 2020, Russian Post from 2019 to 2020, and G-Group from 2022 to present. He is servingcurrently a principal venture capital, private equity and special situations investor in Continental Europe, Middle East, Africa, and the United States. Mr. Sidorov serves as a member of VEON Ltd.’s compensationthe Board of AS RUS MEDIA, publisher of Forbes Russia, since 2018. Mr. Sidorov completed a Bachelor of Science in Economics and talent committee. Mr. Pertsovsky joined LetterOne Technology in London on January 1, 2018 from Bankthe Wharton School of America Merrill Lynch, where he serves as Vice Chairman since November 2020Business University of Pennsylvania and served as Managing Partner until October 2020. At Banka Master of America Merrill Lynch, Mr. Pertsovsky served as the Country Executive for Russia & CIS since February 2013. Prior to that, Mr. Pertsovsky was at Renaissance Capital, which he joined in 2002 and oversaw the institutional securities business and our activities in Russia. He became Chief Executive Officer of Renaissance Capital in 2007. Mr. Pertsovsky holds an MS degree in Applied MathematicsInternational Public Law from the Moscow State Institute of Radio, Engineering and Automation. He also received an M.B.A. from Columbia University in 2002.International Relations.
Steve PuseyMr. Michiel Soeting (Director) has been a director of VEON Ltd. since June 2020March 2022 and we deem Mr. PuseySoeting to be an independent director. He serves asdirector through his term of appointment. Mr. Soeting is the Chairman of the Audit and Risk Committee and was a member of VEON Ltd.’s telecommunications committee.the Finance Committee and Nominating and Corporate Governance Committee. Mr. PuseySoeting has served on32 years of experience with KPMG, one of the boardsleading audit firms worldwide. While at KPMG, he worked in key locations in the EMEA, ASPAC and the Americas regions, becoming KMPG partner in 1998 and leading some of directors of publicly listed British multinational energyits largest global advisory and services company Centrica PLCaudit clients, including BHP Group, Equinor, LafargeHolcim, Philips Electronics, RD Shell, and publicly listed US cybersecurity company FireEye, Inc. since 2015. In addition,Wolters Kluwer. From 2008, Mr. Pusey has also served on the board of directors of digital product engineering services provider GlobalLogic, Inc, since 2016, Accedian Networks, Inc., a US developer of network communication and application monitoring software and hardware, since 2017 and Canadian middleware manufacturer Solace Systems, Inc. since 2018. Mr. Pusey hasSoeting served as a senior adviser to Bridge Growth Partners, an American private equity fund that invests in technologyglobal head of the KPMG Energy and financial services companies, since 2017. Mr. Pusey previously served on the board of directors of British global semiconductorNatural Resources (ENR) sector, and software design company ARM Holdings PLC from 2015 to 2016. In addition, Mr. Pusey served as the Group Chief Technology Officer of Vodafone Group PLC from 2006 to 2015. Mr. Pusey held positions of increasing seniority at Nortel Networks from 1982 to 2006, culminating in his appointment as President, Europe of Nortel Networks UK Ltd. in 2005. Mr. Pusey began his career as an apprentice at British Telecom Plc in 1977.
Group executive committee
Kaan Terzioğluhas served as Group co-Chief Executive Officer since March 2020. Previously, he served as a joint Chief Operating Officerglobal Chairman of VEON Ltd. since November 2019, andthe KPMG ENR Board. From 2009 to 2014, he was a member of the KPMG Global Markets Steering Committee. From 2012 to 2014, Mr. Soeting served as a member of the VEON Ltd.European Resource Efficiency Platform of the European Commission. From 2019, Mr. Soeting has taken on various oversight roles, in particular, as a member of the Advisory Board of DirectorsParker College of Business of Georgia Southern University in the United States and, from June 2019 until November 2019. Mr. Terzioğlu was Turkcell’s Chief Executive Officer from April 2015 until March 2019. Mr. Terzioğlu is the recipient of the global 2019 Outstanding Contribution Award to Mobile Industry from the GSMA. He has servedJanuary 2021, as a member of the Board of DirectorsGovernors of DigicelReed’s Foundation in the United Kingdom. Mr. Soeting graduated from Vrije University of Amsterdam, the Netherlands as a Chartered Accountant where he completed his Doctoral studies in Economics. He holds an MBA from Georgia Southern University in the United States. In addition, Mr. Soeting is a qualified Chartered Accountant in the United Kingdom.
Group Executive Committee
Mr. Kaan Terzioğlu has been serving VEON Group as the Group Chief Executive Officer since June 2021 and was appointed as a Director at our 2023 AGM. As the Group CEO, Terzioglu leads the executive teams of the Company’s digital operators providing connectivity and digital solutions, empowering their customers with digital finance, education, entertainment and health services, among others, and supporting the economic growth of the Company’s operating markets. Prior to being appointed as the Group CEO, Mr. Terzioglu served the Company as Group Co-CEO from March 2020 to June 2021, Group Co-COO from November 2019 to March 2020 and a Board director from July 2019 a Caribbean and Pacific telecommunications operator, since July 2019, andto October 2019. Mr. Terzioglu is currently a Board Member of the GSMA and of the GSMA Foundation, and also serves on the board of the GSMA Foundation focusing on “Mobile Communications for Development” as well as several international institutions and organizations. He served on the GMSA board, the leading international mobile communication organization, for three consecutive terms and on the advisory board of the World Economic Forum Center for Fourth Industrial Revolution. Mr. Terzioğlu also served as a board member for “Turkey’s Car” Initiative and was the chairman of the Mobile Telecommunications Operators Association (m-TOD). From 2012 to 2015, Mr. Terzioğlu served as a member of the board of directors at Akbank, Aksigorta A.Ş., Teknosa Iç ve Diş Ticaret A.Ş. and
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Carrefoura A.Ş. From 1999 to 2012, he held global managerial roles at Cisco offices located in Brussels, London and San Jose. Mr. Terzioğlu began his professional life at Arthur Andersen Turkey, and later undertook several roles on information technologies at Arthur Andersen from 1990 to 1998 in the United States, Belgium and Turkey. Mr. Terzioğlu graduated from the Department of Business Administration at Boğaziçi University.
Sergi Herrerohas served as Group co-Chief Executive Officer since March 2020. Previously he served as Chief Operating Officer of VEON Ventures since September 2019.Digicel. Prior to joining VEON,the Company, Mr. Herrero was Facebook’s Global Director of PaymentsTerzioglu held regional and Commerce Partnerships where he has overseen the launch and growth of payment and commerce capabilities for Messenger, WhatsApp and Instagram. He also led the deployment of Charitable Giving, the scaling and optimization of the Facebook Ads payments business and drove the expansion of the platform's global marketplace. Before joining Facebook in 2014, he held several seniorleadership roles in management consulting, technology banking and consulting.telecoms with Arthur Andersen, CISCO and Turkcell in Belgium, United States and Turkey. In 2019, Mr. Herrero was awarded an MScTerzioglu received GSMA’s “Outstanding Contribution to the Industry” award for his leadership in Telecommunications Managementcreating a digital transformation model for the telecoms industry and for his contributions to socially responsible business in telecommunications industry. Mr. Terzioglu holds a Bachelor’s Degree in Business Administration from Spain's Ramon LlullBogazici University in addition to an earlier undergraduate degree in Electrical Engineering.and is also a Certified Public Accountant (Istanbul Chamber of Certified Independent Public Accountants).
    Mr. Serkan Okandan has served as VEON’s Group Chief Financial Officer since May 2020. Prior to joining VEON,2020 until the end of April 2023. Mr. Okandan had been Group CFO at the Etisalat Group since 2012, and priorbrings more than 25 years’ experience to joining Etisalat Group, was Group CFO at Turkcell. During his twenty yearsVEON, including as group chief financial officer at the Etisalat Group and Turkcell, telecommunications providers in the Middle East, Eastern Europe, Asia and Africa, heAfrica. Mr. Okandan also held senior management positions at the Group level and board positions of subsidiaries in Ukraine, Bangladesh and Pakistan. Mr. Okandan is a graduate of the Faculty of Economics and Administrative Sciences at Bosphorus University in Istanbul, Turkey.
    Scott DresserMs. Asabi Omiyinka Doris has servedwas appointed as VEON’sActing Group General Counsel since September 2014.and a member of the Group Executive Committee effective November 2022 and was subsequently appointed as Group General Counsel effective June 2023. Previously, she held the position of Deputy General Counsel SEC/Disclosure, Finance and Governance based in Amsterdam at VEON from July 2015 until October 2022. Prior to joining VEON, Ms. Doris was Chief Counsel, Africa for Vale based in Maputo, Mozambique from 2011 to 2014. Prior to that, she worked at Norton Rose from 2006 to 2011 in its London and Milan offices, Freshfields Bruckhaus Deringer from 2005 to 2006 in its London offices and at Davis Polk & Wardwell from 2000 to 2005 in its New York office. Ms. Doris holds a B.A. magna cum laude from Harvard and Radcliffe Colleges and a J.D. from Harvard Law School.
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Mr. Dresser Michael Schulzwas most recently Vice Presidentappointed as VEON’s Chief People Officer in July 2021 and is a member of Global Strategic Initiatives at BirdLife International, a global conservation organization. Between 2006 and 2012,VEON’s Group Executive Committee. Mr. Dresser was with Virgin Media in the UK, including serving as General Counsel,Schulz joined VEON from Puma Energy, where he led its legal departmentwas Chief People & Culture Officer and acted as principal liaisonworked closely with Virgin Media’sthe Company’s Board of Directors as well as being a member of its Group Executive Management Team. He alsoCommittee. Prior to Puma Energy, Mr. Schulz led the Human Resources function for two of Petrofac plc’s global Oil & Gas Services businesses, its Turn-Key Facilities business as well as its Engineering Services business as Senior Vice President of Human Resources, based in Dubai. A lawyer by training, Mr. Schulz was previously held positionsLegal Counsel for BRAAS, a subsidiary of Redland plc and had a wide-ranging career at Lafarge (now Holcim) following the company’s acquisition of Redland in the United States at White Mountains RE Group (which is the operating company of White Mountains Insurance Group Ltd), in1997, including the role of SeniorLegal Counsel in Germany, Vice President of Organizational Effectiveness in Paris and Associate General CounselVice President of Human Resources for Middle East and North Africa, based in Cairo. Mr. Schulz graduated from 2005 to 2006. From 2002 to 2005, he served as Senior Advisor for Legal and Financial Affairs for the International Global Conservation Fund (an international environmental conservation organization), and prior to that, he was an attorney at Morgan, Lewis & Bockius LLP and at Lord Day & Lord, Barrett Smith. Mr. Dresser studied at Vanderbilt University School of Law and University of New Hampshire.Bayreuth, Bavaria, with a degree in Law. He is currentlyalso specialized in parallel in Organizational Psychology and Business Finance. Mr. Schulz holds an MSc equivalent in Law from the State of Rhineland Palatine, qualifying him to serve as a member of the Bar in New York and Connecticut where he was admitted in 1993. Mr. Dresser is on the advisory board of BirdLife International.solicitor, judge or Attorney at Law.
    Alex Kazbegi has served as VEON’s Chief Strategy Officer of VEON since February 2019. He will be stepping down from this role effective March 31, 2021. Prior to joining VEON, Mr. Kazbegi was Head of Research and was an equity analyst for Renaissance Capital since 2002. From 1995 to 2002, Mr. Kazbegi was an equity research analyst for Salomon Brothers (now Citi). Mr. Kazbegi received an MA from Tbilisi State University, Physics Faculty in 1984, and a PhD in Physics from Tbilisi State University (in a joint degree program with Moscow State University) in 1993. Mr. Kazbegi obtained an MBA from Tulane University in 1995.
Joop Brakenhoff Joop Brakenhoff has servedwas appointed as VEON’s Group Chief Internal Audit & Compliance Officer sinceand a member of VEON’s Group Executive Committee in July 2020. Mr. Brakenhoff served as the Group Chief Internal Audit & Compliance Officer until the end of April 2023, and effective from May 1, 2023 Mr. Brakenoff serves as the Group Chief Financial Officer. Mr. Brakenhoff joined VEON in January 2019 and, until assuming his current role, served as VEON’sthe Company’s Head of Internal Audit.Audit in January 2019. Prior to joining VEON,this he was at Heineken International, where he was the head of Global Audit at Heineken International from 2010 to 2018. From 2002 to 2010,Audit. Mr. Brakenhoff has also held senior financial and internal audit roles at Royal Ahold, prior to which he was Chief Financial Officer of Burg Industries B.V. and Head of Internal Audit at Heerema International. Mr. Brakenhoff started his career at KPMG in 1985 where he worked for nine years in a variety of financial audit roles. Mr. Brakenhoff is a graduateChartered Accountant (registered accountant) of NIVRA Amsterdamthe Royal Netherlands Institute of Chartered Accountants (NBA) and a Certified Operational Auditor.
Mr. Dmitry Shvets joined VEON as Group Head of Portfolio Management and was appointed as a member of Group Executive Committee in April 2021. Dmitry’s role includes oversight of VEON’s Performance Management and M&A teams. Mr. Shvets has a private equity background, most recently as Head of Russia and CIS for TPG Capital, where he focused on the operational performance of TPG’s portfolio companies and investing activities. Mr. Shvets has management consulting experience from McKinsey and held a senior management role leading a large operational transformation program in metals and mining. He also has prior experience in channel management, pricing and distribution in the FMCG industry. Mr. Shvets graduated from Moscow State Institute of International Relations with Honors and holds an MBA from Goizueta Business School of Emory University.
Mr. Matthieu Galvani was appointed Chief Corporate Affairs Officer in October 2022 and is a certified public accountant (CPA).member of VEON’s Group Executive Committee. Mr. Galvani has over 22 years’ experience working in the telecommunications sector in the Middle East, North Africa and Sub-Saharan Africa. In this time, he developed significant experience in corporate affairs, brand strategy and reputation management. Mr. Galvani joined VEON Group in 2016 as Chief Commercial Officer for emerging markets, before becoming CEO and Chairman of the Board of VEON’s Djezzy mobile operator in Algeria in 2020, serving over 14 million customers with more than 2,700 employees. Prior to his roles with VEON, Mr. Galvani held the positions of Chief Commercial Officer of Zain Kingdom of Saudi Arabia, Chief Commercial Officer of Tunisie Telecom, Chief Commercial Officer of Djezzy under Orascom Telecom Group ownership and Chief Marketing & Communication Officer of KenCell in Kenya.

B. Compensation
This section describes our compensation arrangements and process for our board of directors and GEC for 2022 and up to July 6, 2023 when our board of directors adopted a new committee structure. In order to ensure alignment with the long-term interests of the company’sCompany’s shareholders, the compensationCompensation and talent committeeTalent Committee (CTC) periodically evaluatesevaluated the compensation of the company’s boardBoard of directors directorsDirectors and the GEC taking into account the competitive landscape, the compensation of directors at other comparable companies and recommendations regarding best practices. Following review by the nominatingCompensation and corporate governance committee, both the compensation and talent committee and the nominating and corporate governance committee makeTalent Committee (CTC), it made recommendations to the board of directors on compensation of the boardBoard of directors.Directors and the GEC.
We incurred remuneration expense in respect of our directors and senior managers in an aggregate amount of approximately US$4030 million for services provided during 2020.2022. For more information regarding our director and senior management compensation, see Note 21 — 22—Related Parties to our Audited Consolidated Financial Statements.
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To stimulate and reward leadership efforts that result in sustainable success, value growth cash-based multi-year incentive plan (plans (“Incentive PlansPlans”) were designed for members of our recognized leadership community. The participants in the Incentive Plans may receive cash payouts or share awards after the end of each relevant award performance period.
Vesting is based on
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The Company has adopted a malus and claw back policy in respect of short-term and long-term incentives. The provisions of the attainmentpolicy allow the Group to reduce or recoup short-term or long-term incentives awards in the event of certain Key Performance Indicatorsfraud or gross negligence by an employee (“KPIstrigger events”), such as absolute share price, total return per share. Malus applies before awards have vested or value growthbeen paid to an employee while claw back applies for a period of certain VEON businesses. Options may be exercised bythree years from the participant at any time during a defined exercise period, subjectdate the award has vested or payment has been made to the Company’s insider trading policy.an employee.
The Company’s Short Term Incentive (Scheme
The Short Term Incentive (“STI”) Scheme provides cash pay-outs and share rewards to participating employees based on the achievement of established KPIsKey Performance Indicators (“KPIs”) over the period of one calendar year. Under the STI Scheme the target award for Group CEO is 125% of annual base salary and for the remainder of the executives is 100% of annual base salary, delivered 50% cash and 50% shares with the 50% share element deferred for two years. The shares vest two years after grant with no further performance conditions. The maximum opportunity for the executive is 120% of the target level. KPIs are set every year at the beginning of the year and evaluated in the first quarter of the next year. The KPIs are partially based on the financial (85%) and operational results (such as total operating revenue, EBITDA and equity free cash flow)(15%) of the Company, or the affiliated entity employing the employee, and partially based on individual targets that are agreed upon with the participant at the start of the performance period based on his or her specific role and activities. In 2022, financial KPIs consist of total operating revenue (25%), EBITDA (25%), equity-free cash flow (20%) and Project Optimum (15%). Project Optimum refers to a proven approach in cost reduction initiatives that focuses on target setting through a bottom-up generation of ideas. The weight of each KPI iswas decided on an individual basis.basis and pay-out of the STI award was dependent upon final approval by the CTC.

Pay-outThe cash pay-out of the STI award is scheduled in March of the year following the assessment year and is subject to continued active employment during the year of assessment (except in limited “good leaver” circumstances in which case there is a pro-rata reduction) and is also subject to a pro-rata reduction if the participant commenced employment after the start of the year of assessment. Pay-outThe share awards is also scheduled to be granted in March of the year following the assessment year and subject to the same conditions. Both the cash pay-out of the STI award isas well as any share awards granted were dependent upon final approval by the compensationCTC.

Long Term Incentive Scheme
The LTI Scheme is granted in a rolling three-year performance cycle and talent committee.subject to a three years vesting period from the date of the grant as well as a performance condition related to Target Shareholder Return (“TSR”) in line with shareholder interests. The TSR performance condition is relative to a customized peer group of companies. The threshold level (50% of base salary payout) is achieved at the median of the peer group and maximum payout (200% of base salary) at performance in the top quartile of the peer group. On-target vesting is 120% based on performance. The threshold level of vesting is 25% of the maximum vesting opportunity.

Vesting of certain of our share awards are based on the attainment of certain KPIs, such as absolute share price, total return per share or value growth of certain VEON businesses. Options may be exercised by the participant at any time during a defined exercise period, subject to the Company’s insider trading policy.
Other
Executive shareholding requirements are set at six times annual base salary for the Group CEO and two times annual base salary for the remaining members of the GEC. There is no post-employment holding period for the members of the GEC while the Group CEO must maintain his shareholding requirement for two years post-employment. The rationale behind the shareholding requirements is to align executive and shareholder interests by creating personal holdings of VEON equity.
See Note 22—Related Parties to our Audited Consolidated Financial Statements for further details of our various Incentive Plans.
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Pursuant to our bye-laws, we indemnify and hold harmless our directors and senior managers from and against all actions, costs, charges, liabilities, losses, damages and expenses in connection with any act done, concurred in or omitted in the execution of our business, or their duty, or supposed duty, or in their respective offices or trusts, to the extent authorized by law. We may also advance moneys to our directors and officers for costs, charges and expenses incurred by any of them in defending any civil or criminal proceedings. The foregoing indemnity will not apply (and any funds advanced will be required to be repaid) with respect to a director or officer if any allegation of fraud or dishonesty is proved against such director or officer. We have also entered into separate indemnification agreements with our directors and senior managers pursuant to which we have agreed to indemnify each of them within substantially the same scope as provided in the bye-laws.
    We have obtained insurance on behalf of our senior managers and directors for liability arising out of their actions in their capacity as a senior manager or director.
    We do not have any pension, retirement or similar benefit plans available to our directors or senior managers.

Vesting deferred share awards
IndividualsAwardNo of ADRs awardedVesting Date
Kaan TerziogluOne-off Award30,996July 01, 2022
Serkan OkandanOne-off Award8,887July 01, 2022
Joop BrakenhoffOne-off Award3,703July 01, 2022
Michael SchulzOne-off Award5,829July 01, 2022
Dmitry ShvetsPhantom Share Award3,829*July 01, 2022
Kaan TerziogluCEO Share Award62,782October 01, 2022
Joop BrakenhoffOne-off Award4,162December 31, 2022
Former member
Alex BolisOne-off Award2,572July 01, 2022
*Issued as a Phantom share award due to current legal constraints and under identical terms as share awards.
Outstanding deferred share awards
IndividualsAwardNo of ADRs/ awardedVesting date
Kaan TerziogluOne-off Award30,996July 1, 2023
Serkan OkandanOne-off Award8,887July 1, 2023
Joop BrakenhoffOne-off Award3,703July 1, 2023
Michael SchulzOne-off Award5,829July 1, 2023
Dmitry ShvetsPhantom Share Award3,829*July 1, 2023
Kaan TerziogluCEO Share Award146,490September 1, 2023
Joop BrakenhoffOne-off Award4,162December 31, 2023
Kaan TerziogluSTI 2022 Deferred Grant65,761March 15, 2025
Serkan OkandanSTI 2022 Deferred Grant45,251March 15, 2025
Joop BrakenhoffSTI 2022 Deferred Grant18,855March 15, 2025
Michael SchulzSTI 2022 Deferred Grant19,728March 15, 2025
Matthieu GalvaniSTI 2022 Deferred Grant5,281March 15, 2025
Dmitry ShvetsSTI 2022 Phantom Deferred Grant20,727*March 15, 2025
Former member
Alex BolisOne-off Award2,572July 1, 2023
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*Issued as a Phantom share award due to current legal constraints and under identical terms as share awards.
LTI award in performance shares
Award in ADRs20222021
Date awardedOctober 18, 2022February 24, 2022
Vesting dateDecember 31, 2024December 31, 2023
ADR price at grantUS$8.95US$22.09
Individuals
Kaan Terzioglu123,087 103,320 
Serkan Okandan84,697 71,095 
Joop Brakenhoff35,291 29,623 
Matthieu Galvani29,409 — 
Michael Schulz36,924 23,315 
Dmitry Shvets37,747 *30,629 
Former member
Alex Bolis— 20,572 
* Issued as a Phantom share award due to current legal constraints and under identical terms as share awards
GEC service contracts 2022*
IndividualsPositionStart dateTermEnd dateNon- compete (months)Non- solicitation (months)
Kaan TerziogluGroup Chief Executive OfficerNovember 1, 2019PermanentIndefinite1212
Serkan OkandanGroup Chief Financial OfficerMay 1, 20203 yearsApril 30, 202366
Michael SchulzGroup Chief People OfficerJuly 1, 2021PermanentIndefinite66
Dmitry ShvetsGroup Head of Portfolio
Management
April 15, 20213 years**March 14, 202566
Joop BrakenhoffChief Internal Audit and Compliance
Officer
January 15, 2019PermanentIndefinite66
Victor BiryukovGroup General CounselJanuary 1, 20223 years**April 30, 202566
Matthieu GalvaniChief Corporate Affairs OfficerOctober 1, 2022PermanentIndefinite66
Omiyinka DorisActing Group General CounselJuly 1, 2015PermanentIndefiniten/an/a
*All current GEC members may give their notice no earlier than three months; the Company may give executives notice no earlier than six months; No GEC member has a contractual severance provision in their employment agreement.
** Maximum statutory contract duration.
C. Board Practices
VEONUp to the date of our 2023 AGM, VEON Ltd. iswas governed by our boardBoard of directors, currentlyDirectors, consisting of twelve11 directors. OurUp to the date of our 2023 AGM, our bye-laws provideprovided that our boardBoard of directors consistsDirectors shall consist of at least seven and no more than thirteen directors, as determined by the boardBoard of directorsDirectors and subject to approval by a majority of the shareholders voting in
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person or by proxy at a general meeting. We have not entered into any service contracts with any of our current directors providing for benefits upon termination of service. See —Updates to the Board of Directors following the Annual General Meeting of Shareholders on June 29, 2023—for updates to the VEON Ltd. Board practices following our 2023 annual general meeting.
The boardBoard of directorsDirectors has delegated to the co-CEOsChief Executive Officer (the “CEO”) the power to manage the business and affairs of the company,Company, subject to certain material business decisions reserved for the boardBoard of directorsDirectors or shareholders in our bye-laws, within the framework of our new governance model announced in the third quarter of 2020. The co-CEOsCEO and theirhis leadership team manage and operate the companyCompany on a day-to-day basis. The boardBoard of directorsDirectors may appoint such other senior executives as the boardBoard may determine.
Under the new governance model, our boardBoard of directorsDirectors and the co-CEOsCEO have delegated to each VEON operating company considerable authority to operate their businesses.businesses independently. A Group Authority Matrix and updated policy framework has also been implemented, establishing clear decision makingdecision-making parameters, reporting and other requirements. Specifically, each operating company is accountable for operating its own business subject to oversight by their respective operating company boards and our boardBoard of directors;Directors; and they are also obligated to operate in accordance with Group policy and controls framework. The new governance model forms the cornerstone of governance and delegation of authority across the Group.
The boardBoard of directorsDirectors has established a number of committees to support it in fulfilling itsreview and fulfillment of the Board’s oversight and governance duties. TheseThe charters establishing these committees set out the purpose, membership, meeting requirement, authorities and responsibilities of the committees.
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TableVEON has adopted the criteria set forth in the Enterprise Risk Management – Integrating with Strategy and Performance – 2017, issued by the Committee of ContentsSponsoring Organizations of the Treadway Commission (COSO), as the foundation of our enterprise risk management (ERM) approach. Through VEON’s ERM framework, we aim to identify, assess, adequately manage, monitor and report risks that could jeopardize the achievement of our strategic objectives.
On an annual basis, our group executive committee, auditGEC, the Audit and risk committeeRisk Committee and boardthe Board of directorsDirectors define our risk profile for the categories of risk we encounter in operating our business, which are then integrated into our business through global policies and procedures. Our GEC review significant risks assessed and prioritized based on the Group’s ERM framework. The top Group risks are also reported to the Board of Directors, in particular to the Audit and Risk Committee (at least on a quarterly basis), to evaluate material Group risks. In line with our new governance model, local risk assessments are also reviewed by the senior management of each operating company and are reported to the business risk committees of our operating companies (the “BRCs”) and the boards of our operating companies (“OpCo Boards”). The Board of Directors maintains the Audit and Risk Committee, OpCo Boards and BRCs, to provide independent oversight of the ERM framework and the timely follow-up on critical actions based on the progress updates.

    In the composition of our boardBoard of directorsDirectors and senior executives, we are committed to diversity of nationality, age, education, gender and professional background. In March 2021, we implemented a diversity and inclusion policy to formalize our commitment to diversity and inclusion at the boardBoard of directors’Directors’ level and throughout the organization.
On August 6, 2021, the SEC approved the NASDAQ Stock Market’s proposal to amend its listing standards to encourage greater board diversity and to require board diversity disclosures for NASDAQ-listed companies. Pursuant to the amended listing standards, we, as a foreign private issuer, are required to have at least two diverse Board members (including at least one Board member who self-identifies as female) or explain the reasons for not meeting this objective, starting with a phase-in during 2023 (at least one diverse Board member) that lasts until 2025 (at least two diverse Board members). Furthermore, a Board of Directors diversity matrix is required to be included in the Annual Report on Form 20-F, containing certain demographic and other information regarding members of the Board of Directors. To see our Board of Directors’ diversity matrix as of April 15, 2022, please see Item 6.C—Board Practices from our Form 20-F filed with the SEC on April 29,2022. The Board of Directors’ diversity matrix up to the date of our 2023 AGM, is set out below followed by the Board of Directors’ diversity matrix following the 2023 AGM.
The Board of Directors’ diversity matrix up to the date of our 2023 AGM is set out below:
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Country of Principal Executive OfficesThe Netherlands
Foreign Private IssuerYes
Disclosure Prohibited under Home Country LawNo
Total Number of Board members11
Part I: Gender Identity
FemaleMaleNon-BinaryDid Not Disclose
Directors2504
Part II: Demographic Background
YesNoDid not Disclose
Underrepresented Individual in Home Country Jurisdiction164
LGBTQI+074
The Board of Directors’ diversity matrix immediately following the 2023 AGM is set out below:
Country of Principal Executive OfficesThe Netherlands
Foreign Private IssuerYes
Disclosure Prohibited under Home Country LawNo
Total Number of Board members7
Part I: Gender Identity
FemaleMaleNon-BinaryDid Not Disclose
Directors1402
Part II: Demographic Background
YesNoDid not Disclose
Underrepresented Individual in Home Country Jurisdiction142
LGBTQI+052
VEON’s commitment to Diversity and Inclusion has been strengthened by appointing a Group Diversity and Inclusion Officer in December 2022, Ana de Kok-Reyes, ensuring our vision is aligned across our footprint and deploying best practices across our workforce. We are engaging with our leaders on devising a new policy at our Group HQ in Amsterdam to formalize Diversity and Inclusion as a permanent feature of our working practices going forward. Together, these initiatives contribute to employee satisfaction and retention, whilst increasing productivity across VEON’s footprint.
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Committees of the Board of Directors
    TheUp to July 6, 2023, the committees of our boardBoard of directors consistDirectors consisted of: an auditthe Audit and risk committee, a compensationRisk Committee (ARC), Compensation and talent committee, a finance committee, a nominatingTalent Committee (CTC), Finance Committee, Nominating and corporate governance committee, a telecommunications committeeCorporate Governance Committee (NCGC), and a digital committee.Strategy and Innovation Committee. Our boardBoard of directorsDirectors and committees meet at least quarterly. In 2020,2022, our boardBoard of directorsDirectors met 1127 times, the auditAudit and riskRisk committee met 813 times, the compensation and talent committeeCTC met 1110 times, the finance committeeFinance Committee met 1420 times, the nominating and corporate governance committeeNCGC met 6 times, and telecommunications committee met 716 times, and the digital committeeStrategy and Innovation Committee met 37 times. Each director who served on our boardBoard of directorsDirectors during 20202022 attended at least 94%79% of the meetings of the boardBoard of directorsDirectors and committees on which he or she served that were held during his or her tenure on our board.Board.

Our committee compositions and the terms of reference for these committees during 2022 and up to July 6, 2023 are set out below. For a description of the committees composition after our 2023 AGM see
—Updates to the Committees of the Board of Directors following the 2023 AGM.
Audit and risk committeeRisk Committee
    The charter of our auditAudit and risk committeeRisk Committee provides that each committee member is required to satisfy the requirements of Rule 10A-3 under the Exchange Act and the rules and regulations thereunder as in effect from time to time. The auditAudit and risk committeeRisk Committee is primarily responsible for the following: the integrity of the company’sCompany’s financial statements and its financial reporting to any governmental or regulatory body and the public; the company’sCompany’s audit process; the qualifications, engagement, compensation, independence and performance of the company’s independent auditors, their conduct of the annual audit of the company’sCompany’s financial statements and their engagement to provide any other services; VEON Ltd.’s process for monitoring compliance with legal and regulatory requirements as well as the company’sCompany’s corporate compliance codes and related guidelines, including the Code of Conduct; the company’sCompany’s systems of enterprise risk management and internal controls; the Company’s compliance program; and oversight over IT and cybersecurity policies, procedures, strategies and risks related to the company’s compliance program. The currentsame. Up to the date of our 2023 AGM, the members of our auditthe Audit and risk committee, Robert Jan van de KraatsRisk Committee were Michiel Soeting (chairman), Vasily Sidorov, Gunnar Holt and Peter Derby, are expected to serve until our next annual general meeting.Karen Linehan.
Compensation and talent committeeTalent Committee
    Our compensation and talent committee is    The CTC was responsible for assisting and advising the boardBoard of directorsDirectors in discharging its responsibilities with respect to overseeing the performance, selection and compensation of the CEO and all other individuals whose appointment, reappointment or early termination of employment require Board approval under the company’sCompany’s bye-laws (including the members of the company’sCompany’s group executive committee and the chief executive officers of the company’sCompany’s operating subsidiaries). Our compensation and talent committeeThe CTC also hashad overall responsibility for approving and evaluating company’sthe Company’s director, executive and employee compensation and benefit plans. The committee advisesCTC advised the boardBoard of directorsDirectors in relation to the company’sCompany’s overall culture and values program, including by periodically assessing the substance and effectiveness of the program and considering overall employee feedback and other measurements of effectiveness. In addition, the committeeCTC periodically evaluatesevaluated the compensation of directorsthe members of the companyBoard of Directors (including the annual board retainer fee, any equity-related compensation or incentive plan participation and fees for service on the committees of the boardBoard of directors)Directors), taking into account the competitive landscape, the compensation of directors at other comparable companies and recommendations regarding best practices. The committee formulatesCTC formulated recommendations to the boardBoard of directorsDirectors regarding such director compensation and any adjustments in compensation and/or incentives that the committee considersCTC considered appropriate. Such recommendations arewere reviewed by the nominating and corporate governance committee of the board of directors,NCGC, and both committees jointly deliver to the boardBoard of Directors such recommendations for consideration and approval. Finally, the compensation and talent committee evaluatesCTC evaluated the company’sCompany’s programs, priorities, and progress for recruiting, staffing, developing talent, motivating and retaining competent CEO and senior executives (and potential successors) for present and future company needs, including succession planning. The currentUp to the date of our 2023 AGM, the members of our compensation and talent committee,the CTC were Yaroslav Glazunov (chairman), Gunnar HoltAugie Fabela and Hans Holger Albrecht, are expected to serve until our next annual general meeting.
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Table of ContentsStan Miller.
Finance committeeCommittee
    Our finance committeeThe Finance Committee is responsible for assisting and advising the boardBoard of directorsDirectors in discharging its responsibilities with respect to its oversight of theour business plan, of the company, management of theour capital structure of the company and its subsidiaries and the execution of certain material transactions. In doing so, the committeeFinance Committee reviews with companyour management and gives advice or makes recommendations to the boardBoard of directorsDirectors in relation to mergers and acquisitions transactions and divestitures, financing transactions, the incurrenceoccurrence of indebtedness, finance policies, dividends, material litigation, arbitration or other proceedings,
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and certain material and outside of the ordinary course business contracts. The currentUp to the date of our 2023 AGM, the members of our finance committee,the Finance Committee were Andrei Gusev (chairman), Gennady GazinVasily Sidorov and Gunnar Holt, are expected to serve until our next annual general meeting.Michiel Soeting.
Nominating and corporate governance committeeCorporate Governance Committee
    Our nominating and corporate governance committee is    The NCGC was responsible for identifying and recommending to the boardBoard of Directors individuals qualified to serve as members of the boardBoard of directors,Directors, making recommendations to the boardBoard of directorsDirectors concerning committee structure, membership and operations, developing and advising the boardBoard of directorsDirectors on the adoption of and periodically reviewing a set of corporate governance practices applicable to the conduct of the company’sour business, and periodically conducting an evaluation of the boardBoard of directorsDirectors and its committees. In addition, the committee reviewsNCGC reviewed recommendations of the compensation and talent committee of the board of directorsCTC regarding adjustments in director compensation, and both committees jointly deliver to the boardBoard of directorsDirectors such recommendations for consideration and approval. The currentUp to the date of our 2023 AGM, the members of our nominating and corporate governance committee, Peter Derbythe NCGC were Gunnar Holt (chairman), Gennady Gazin and Yaroslav Glazunov, are expected to serve until our next annual general meeting.Morten Lundal, Karen Linehan and Michiel Soeting.
Telecommunications committee
Our telecommunications committee is responsible for oversight of the operationsStrategy and business strategy of the company’s telecommunications business, including the operational and technological capabilities associated with that strategy. The current members of our telecommunications committee, Amos Genish (chairman), Andrei Gusev and Steve Pusey, are expected to serve until our next annual general meeting.
Digital committeeInnovation Committee
    Our digital committeeThe Strategy and Innovation Committee is responsible for advising on, and overseeing, the development of the company’sour digital strategy and digital initiatives. The currentUp to the date of our 2023 AGM, the members of our digital committee,the Digital and Innovation Committee were Hans Holger Albrecht (chairman), Osama Bedier, Leonid BoguslavskyAugie K Fabela II, Stan Miller, Morten Lundal and Amos Genish,Irene Shvakman.
Updates to the Committees of the Board of Directors following the 2023 AGM
Since July 6, 2023, the committees established by the Board of directors are the Audit and Risk Committee and the remuneration and governance committee (RGC).
The charter of the current Audit and Risk Committee is the same as that set out above in — Committees of the Board of Directors, though we anticipate making updates to the charter to reflect the new committee structure in due course. The current members of the Audit and Risk Committee, Michiel Soeting (chair), Morten Lundal and Karen Linehan, are expected to serve until our next annual general meeting.

As of the date of this Annual Report on Form 20-F, the Board of Directors have not yet adopted a charter for the RGC. The current members of the RGC, Augie Fabela (chair), Yaroslav Glazunov and Morten Lundal, are expected to serve until our next annual general meeting.
D. Employees
The following chart sets forth the number of our employees as of December 31, 2020, 20192022, 2021 and 2018,2020, respectively:
As of December 31,As of December 31, 2022
202020192018202220212020
Russia26,45328,00328,570
PakistanPakistan4,5394,3254,424Pakistan5,1145,0914,539
Algeria2,7472,7812,866
BangladeshBangladesh1,1371,2001,120Bangladesh1,2161,1281,137
UkraineUkraine3,6283,5272,754Ukraine3,7233,7943,628
UzbekistanUzbekistan1,6041,5941,563Uzbekistan1,6241,5551,604
Kazakhstan(1)
2,5212,142
KazakhstanKazakhstan4,1953,8682,521
HQHQ187286507HQ114116187
OthersOthers8242,6344,328Others456799824
Total43,63946,49246,132
Total*Total*16,44216,35114,440

(1) The* Total number of employees does not include the 27,717, the 28,235 and the 26,453 employees in Kazakhstan for the year endedour Russian Operations as of December 31, 2018 was included in “Others.” Subsequently, Kazakhstan became2022, 2021 and 2020, respectively, since our Russian Operations have been classified as a reportable segment and so for the years ended December 31, 2020 and 2019, the total number of employees in Kazakhstan is reported separately..discontinued operation.

From time to time, we also employ external staff, who fulfill a position at the companyCompany for a temporary period. We do not consider these employees to constitute a significant percentage of our employee totals and have not included them above.
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The following chart sets forth the number of our employees as of December 31, 2020,2022, according to geographic location and our estimates of main categories of activities:
As of December 31, 2020
Category of activity(1)
RussiaPakistanAlgeriaBangladeshUkraineUzbekistanKazakhstan
Executive and senior management2021128152112
Engineering, construction and information technology2,3937857643521,3544201,161
Sales, marketing and other commercial operations15,1312,7341,182552902383935
Finance, administration and legal1,961514356124430132218
Customer service5,2532533353576036783
Procurement and logistics660706725653246
Other support functions1,035162314110224966
Total26,453 4,539 2,747 1,137 3,628 1,604 2,521 
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As of December 31, 2022
Category of activity(1)
PakistanUkraineKazakhstanUzbekistanBangladesh
Executive and senior management261811128
Engineering, construction and information technology7611,4901,403462368
Sales, marketing and other commercial operations3,1568711,574398590
Finance, administration and legal571450247128139
Customer service23576971333739
Procurement and logistics7760623525
Other support functions2886518525247
Total5,114 3,723 4,195 1,624 1,216 
(1) A breakdown of employees by category of activity is not available for our HQ segment and our “Others” category.
(2) Total number of employees does not include employees in our Russian Operations, which has been classified as an “Asset held for sale” and is a discontinued operation.
    AWe have established a joint works council has been established(“Joint Works Council”) for VEON Ltd, VEON Holdings B.V., VEON Amsterdam B.V., and VEON Wholesale Services B.V. at our Amsterdam headquarters, and it has consultation or approval rights in relation to a limited number of decisions affecting our employees working at this location. For VEON Wholesale Services BV (“VWS”), a separate works council was established and addresses management decisions that may affect the VWS workforce. The works councils may utilize legal remedies that can impact the timing of implementation of decisions at our Amsterdam headquarters or within VWS that are subject to consultation or approval by the works councils.
    Our employees are represented by unions or operate collective bargaining arrangements in Algeria, Kyrgyzstan and Ukraine. We consider relations with our employees to be generally good. In February 2016, BDCL experienced labor disruptions in connection with the implementation of our announced performance transformation program. Such disruptions have not had a significant impact on our operations. An application for the registration of a union within BDCL was rejected by the government authorities and subsequent litigation is ongoing. A consequent notification was made by UNI Global Union to the Dutch NCP and the NCP has issued a final statement. For a discussion of risks related to labor matters, see Item 3.D. 3.D—Risk Factors — Other Risks — “Our—General Risk Factors—Our business may be adversely impacted by work stoppages and other labor matters.

E. Share Ownership
To our knowledge, as of March 1, 2021 other than Mikhail Fridman,June 30, 2023, none of our directors or senior managers beneficially owned more than 1.0% of any class of our capital stock. To our knowledge, Mr. Fridman has an indirect economic benefit in our shares held for the account of L1T VIP Holdings S.à r.l. (“L1T VIP Holdings”) and, thus, may be considered under the definition of “beneficial owner” for purposes of this Annual Report on Form 20-F only, as a beneficial owner of the shares held for the account of L1T VIP Holdings. See Item 7.A. 7.A—Major Shareholders.
    To our knowledge, as of March 1, 2021,June 30, 2023, Kaan Terzioğlu, Joop Brakenhoff and Michael Schulz owned 600,000ADS and/or Common Shares representing 900,000, 145,100, and 145,700 Common Shares, respectively. In addition, in 2022, Kaan Terzioğlu, Serkan Okandan, Dmitry Shvets, Joop Brakenhoff, and Michael Schulz were granted one-off share awards of our ADSs.1,549,531, 444,343, 191,429, 393,236, and 291,429, respectively. These one-off share awards were granted in order to compensate GEC members for the initial loss of cash due to the introduction of 50% shares into the STI scheme effective in 2022, and were subject to finalization of the incentive plan rules that occurred on February 24, 2022 and are subject to an up to two year vesting period.

To our knowledge, as of March 1, 2021, none of the other board of director members held anyJune 30, 2023, Yaroslav Glazunov, Augie Fabela, and Hans-Holger Albrecht own ADSs representing 68,500, 2,373,050, and 1,360,075 Common Shares, or ADSs. respectively.
To our knowledge, as of March 1, 2021,June 30, 2023, apart from what has been disclosed above, no other members of the Board of Director owned any ADSs or Common Shares. To our knowledge, as of June 30, 2023, none of our directorsthe Board of Directors or senior managersGEC members held any options to acquire the company’sour common shares.
    For more information regarding share ownership, including a description of applicable stock-based plans and options, see Note 21 — 22—Related Parties to our Audited Consolidated Financial Statements.

ITEM 7. MAJOR SHAREHOLDERS AND RELATED PARTY TRANSACTIONS

A. Major Shareholders
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    The following table sets forth information with respect to the beneficial ownership of VEON Ltd. as of March 1, 2021,June 15, 2023, by each person who is known by us to beneficially own 5.0% or more of our issued and outstanding shares. As of March 1, 2021,June 15, 2023, we had 1,756,731,135 issued and outstanding common shares. None of our shareholders has different voting rights. For a
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discussion of certain risks associated with our major shareholders, see “Item 3.D. Risk Factors — Other Risks — “A disposition by our largest shareholder of its stake in VEON Ltd. or a change in control of VEON Ltd. could harm our business.”

NameNumber of VEON Ltd. Common SharesPercent of VEON Ltd. Issued and Outstanding Shares
L1T VIP Holdings S.à r.l.(1)
840,625,00147.85
Stichting Administratiekantoor Mobile Telecommunications Investor (2)
145,947,5628.31

NameNumber of VEON Ltd. Common SharesPercent of VEON Ltd. Issued and Outstanding Shares
L1T VIP Holdings S.à r.l.(1)
840,625,00047.9%
Stichting Administratiekantoor Mobile Telecommunications Investor (2)
145,947,5508.3%
Exor Capital LLP(3)
134,633,5007.7%
Shah Capital Management, Inc.(4)
87,669,9755.0%
(1) As reported on Schedule 13D, Amendment No. 20, filed on September 13, 2019, by L1T VIP Holdings S.à r.l. (“L1T”), LetteroneLetterOne Core Investments S.à r.l. (“LCIS”) and LetteroneLetterOne Investment Holdings S.A. (“LetterOne”) with the SEC, L1T is the direct beneficial owner of 840,625,001 common shares. LCIS is the sole shareholder of L1T, and LetterOne is the sole shareholder of LCIS and, in such capacity, each of L1T, LCIS and LetterOne may be deemed to be the beneficial owner of the 840,625,001 common shares held for the account of L1T. Each of L1T, LCIS and LetterOne is a Luxembourg company, with its principal business to function as a holding company.
(2) As reported on Schedule 13G, filed on April 1, 2016, by Stichting Administratiekantoor Mobile Telecommunications Investor (the “Stichting”) with the SEC, the Stichting is the direct beneficial owner of 145,947,562 of VEON Ltd.’s common shares. LetterOne is the holder of the depositary receipts issued by Stichting and is therefore entitled to the economic benefits (dividend payments, other distributions and sale proceeds) of such depositary receipts and, indirectly, of the 145,947,562 common shares represented by the depositary receipts. According toBased on information provided by the conditions of administration entered into between Stichting and LetterOne (“Conditionspublic filings, (i) the Stichting is a legal foundation established under Dutch law solely for non-for-profit purposes with no beneficial owners in respect of Administration”) in connection withequity held by the transfer of 145,947,562 ADSs from LetterOne to Stichting on March 29, 2016,Stichting; (ii) the Stichting has no owners/shareholders; (iii) the power to voteStichting holds title in VEON’s equity and directvotes and disposes of it in the voting of, and the power to dispose and direct the disposition of, the ADSs, in its sole discretion in accordance withof its board and is exclusively controlled by its board; and (iv) the articles of association and the Conditions of Administration of the Stichting provide that the board members are fully independent from VEON, and Stichting’s articlesLetterOne, its shareholders and any of association.their affiliates. Although LetterOne is contractually entitled to the economic benefits of the depositary receipts and, indirectly, of the common shares represented by the depositary receipts held by the Stichting (e.g., dividend payments, other distributions and sale proceeds), LetterOne has no control over voting or disposition of such equity.
(3)As reported on Schedule 13G, filed on February 14, 2023, by Giovanni Agnelli B.V. (“Giovanni”), Exor N.V. (“Exor”), Exor Investments Limited (“EIL”), and Exor Capital LLP (“ECL”), with the SEC, ECL is the direct beneficial owner of 131,068,288 common shares. ECL, which acquired the aforementioned common shares, is 99.7% owned by EIL. EIL is a foundation incorporated underwholly owned subsidiary of Exor N.V., which in turn is controlled by Giovanni, in such capacity, each of Giovanni, Exor, EIL and ECL may be deemed to be the lawsbeneficial owner of the Netherlands. The131,068,288 common shares held for the account of ECL. As reported on Form 13F, filed on May 15, 2023, by Stichting represent approximately 8.31%ECL, Giovanni, Exor, EIL and ECL hold 134,633,500 common shares.
(4)As reported on Schedule 13D, filed on April 17, 2023, by Shah Capital Management, Inc. (“SCM”), Shah Capital Opportunity Fund LP (“SCOF”) and Himanshu H. Shah (“Shah”), Shah may be deemed beneficial owner of VEON Ltd.’s issued87,618,375 common shares, of which SCM may be deemed beneficial owner of 86,661,225 common shares and outstandingSCOF may be deemed beneficial owner of 83,061,200 common shares. As reported on Form 13F, filed on May 8, 2023, by SCM, SCM hold 87,669,975 common shares.
    Based on a review of our register of members maintained in Bermuda, as of March 1, 2021,15 June 2023, a total of 1,228,276,4031,038,276,403 common shares representing approximately 69.92%59.1% of VEON Ltd.’s issued and outstanding shares were held of record by BNY (Nominees) Limited in the United Kingdom as custodian of The Bank of New York Mellon for the purposes of our ADS program and a total of 515,226,176492,341,642 common shares representing approximately 29.33%28.0% of VEON Ltd.’s issued and outstanding shares were held of record by Nederlands Centraal Instituut Voor Giraal Effectenverkeer B.V. and where ING Bank N.V. is acting as custodian of The Bank of New York Mellon, for the purposes of our ADS program, and a total of 13,228,55636,113,090 common shares representing approximately 0.75%2.1% of VEON Ltd.’s issued and outstanding shares were held of record by Nederlands Centraal Instituut Voor Giraal Effectenverkeer B.V., for the purposes of our common shares listed and tradable on Euronext Amsterdam.Amsterdam, and a total of 190,000,000 common shares representing approximately 10.8% of VEON Ltd.’s issued and outstanding shares were held of record by L1T VIP Holdings S.a.r.l. As of March 1, 2021, 2115 June 2023, 19 record holders of VEON Ltd.’s ADRs, holding an aggregate of 758,028,329763,528,350 common shares (representing approximately 43.15%43.5% of VEON Ltd.’s issued and outstanding shares), were listed as having addresses in the United States.

Changes in Percentage Ownership by Major Shareholders
    As reported on Schedule 13D, Amendment 43,13G, filed on November 25, 2019 by Telenor East Holding II AS, Telenor Mobile Holding AS and Telenor ASA with the SEC on November 22, 2019, Telenor East Holding sold 156,703,840February 14, 2023 by Giovanni, Exor, EIL and ECL owned 131,068,288 of VEON Ltd. common stock,shares, in the form of ADSs, at a price per shareADSs. As reported on Form 13F, filed on May 15, 2023, by ECL, Giovanni, Exor, EIL and ECL hold 134,633,500 common shares, in the form of US$2.31, representing all of Telenor East Holding’s remaining interest in VEON Ltd. The sale resulted in net proceeds to Telenor East Holding ofADSs. This ownership represents approximately US$362 million. This transaction represented approximately 8.9%7.7% of the total outstanding common stock and Telenor East Holding’s final exit fromof VEON Ltd. Please also see
As reported on Schedule 13D, Amendment 38, filed on April 12, 201717, 2023, by Telenor East Holding II AS, Telenor Mobile Holding AS and Telenor ASA withSCM, Shah may be deemed beneficial owner of 87,618,375 common shares in the SEC, reporting a sale by Telenor East Holding II AS of 70,000,000form of ADSs, of which SCM may be deemed beneficial owner of 86,661,225 common shares in the form of ADSs and SCOF may be deemed beneficial owner of 83,061,200 common shares in the form of ADSs. As reported on Form 13F, filed on May 8, 2023, by SCM, SCM holds 87,669,975 common shares in the form of ADSs. This ownership represents approximately 5.0% of total outstanding common stock of VEON Ltd. pursuant to an underwritten offering and Schedule 13D, Amendment 40, filed on September 25, 2017 by Telenor East Holding II AS, Telenor Mobile Holding AS, and Telenor ASA with the SEC, reporting a sale by Telenor East Holding II AS of 90,000,000 ADSs in VEON Ltd. pursuant to an underwritten offering.

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B. Related Party Transactions
In addition to the transactions described below, VEON Ltd. has also entered into transactions with related parties as part of its day to day operations. These mainly relate to ordinary course telecommunications operations, such as interconnection, roaming, retail and management advisory services, as well as development of new products and services. Their terms vary according to the nature of the services provided thereunder. VEON Ltd. and certain of its subsidiaries may, from time to time, also enter into general services agreements relating to the conduct of business and financing transactions within the VEON group.Group.    
For more information on our related party transactions, see Note 21 — 22—Related Parties to our Audited Consolidated Financial Statements.
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Registration Rights Agreements
    The Registration Rights Agreement, as amended, between VEON Ltd., Telenor East and certain of its affiliates, AltimoLetterOne Investment Holdings & Investments Ltd.S.A., a société anonyme incorporated under the laws of Luxembourg and Altimo Coöperatief U.A.L1T VIP Holdings S.à r.l., a société à responsibilité limitée incorporated under the laws of Luxembourg, (“L1T”), requires us to use our best efforts to effect a registration under the Securities Act, if requested by one of the shareholders party to the Registration Rights Agreement, of our securities held by such party in order to facilitate the sale and distribution of such securities. Pursuant to the Registration Rights Agreement, we have filed a registration statement on Form F-3 with the SEC using a “shelf” registration process.
    Separately, in connection with the issuance of US$1,000,000,000 in aggregate principal amount of 0.25% exchangeable bonds due 2019, exchangeable for VEON Ltd. ADSs (the “Telenor Exchangeable Bond”) by Telenor East Holding II AS, VEON Ltd. entered into However, our shelf registration statement was rendered ineffective as a registration rights agreement, dated September 21, 2016 (the “New Registration Rights Agreement”) for the benefit of holdersresult of the Telenor Exchangeable Bonds. Following Telenor’s divestmentdelay in our filing of its interestthis Annual Report on Form 20-F, for which periodic reporting is required under the Exchange Act to be filed on time to utilize a “shelf” registration process. As a result, in VEON Ltd. ADSs in November 2019, the Newevent any of our shareholders under the Registration Rights Agreement is no longer effective.elect to exercise their registration rights, we will likely incur additional expense to register such securities until we are able to once again utilize a Form F-3.
Major Shareholders and their Affiliates
LetterOne
    From December 2010 until March 2018, VEON Ltd. was a party to a General Services Agreement with L1HS Corporate Advisor Limited, part of the LetterOne Group, under which L1HS Corporate Advisor Limited rendered to VEON Ltd. and its affiliates services related to telecommunications operations, including management advisory services, training, technical assistance and network maintenance, industry information research and consulting, implementation support for special projects and other services as mutually agreed by L1HS Corporate Advisor Limited and VEON Ltd. VEON Ltd. paid L1HS Corporate Advisor Limited annually US$1.5 million for the services. The agreement was terminated on December 12, 2017 with effect from March 12, 2018.
    From August 2013 until March 2018, VEON was also party to a Consultancy Deed with L1HS Corporate Advisor Limited, under which L1HS Corporate Advisor Limited provided additional consultancy services to VEON Ltd. for which VEON Ltd. paid US$3.5 million annually. The agreement was terminated on December 12, 2017 with effect from March 12, 2018.
Board of Directors
    Compensation paid to the boardBoard of directorsDirectors is disclosed in Item 6.B — 6.B—Compensation.
    Mikhail M. Fridman, a director of VEON Ltd., serves as Chairman of the Supervisory Board of the Alfa Group Consortium and has been a member of the board of directors of JSC Alfa-Bank since 1994. In March 2020, VEON Holdings B.V., an indirect wholly-owned subsidiary of VEON Ltd., increased the size of its existing facility with JSC Alfa-Bank to RUB 30 billion (US$406 million as of December 31, 2020). The outstanding amount under the facility, originally entered into in 2017, was RUB 17.5 billion (US$304 million) as of December 31, 2017, RUB 17.5 billion (US$252 million) as of December 31, 2018, and RUB 17.5 billion (US$283 million) as of December 31, 2019. In June, September and November 2020, VEON Holdings B.V. issued senior unsecured notes of RUB20 billion (US$288 million), RUB10 billion (US$135 million) and US$1.25 billion, respectively, under the MTN Program, maturing in June 2025, September 2025 and November 2027, respectively. The Alfa Group participated in the aforementioned June issuance as an underwriter. In December 2020, VEON’s operating company in Ukraine, Kyivstar, signed a bilateral unsecured 3-year term loan agreement with Joint Stock Company Alfa-Bank for UAH 1,700 million, of which UAH 1,480 million (US$52 million) was outstanding at December 31, 2020. The Alfa Group also participates in our US$1.25 billion RCF, which we entered into on March 9, 2021, following their purchase of a 10% interest in the syndication.

In January 2021, the company entered into an agreement with Alexander Pertsovsky, former member of the board of directors, under which he will provide certain consulting and advisory services relating to strategic transactions in Russia. Under the agreement, Mr. Pertsovsky receives a fixed annual fee of €240,000 in compensation for his services, as well as the potential for a discretionary success fee (subject to approval by our board of directors). The initial term of the agreement is one year, though either party may terminate the agreement for any reason upon 30 days written notice.

    Except as specified above, during 2020During 2022 and through the date of this Annual Report on Form 20-F, none of our boardBoard of directorsDirectors have been involved in any material related party transactions with us.

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C. Interests of Experts and Counsel
    Not required.

ITEM 8. FINANCIAL INFORMATION

A. Consolidated Statements and Other Financial Information
    See Item 18 — 18—Financial Statements and the financial statements referred to therein.

Legal Proceedings
For a discussion of legal or arbitration proceedings which may have, or have had in the recent past, significant effects on our financial position or profitability, see Note 77—Provisions and Contingent Liabilities to our Audited Consolidated Financial Statements.
    We cannot predict the outcome of the various claims and legal actions in which we are involved beyond the information included in our financial statements, including any damages awards, fines or penalties that may be imposed, and such damages awards, fines or penalties could be significant. For information about certain risks related to current and potential legal proceedings, see Item 3.D. 3.D—Risk Factors — Factors—Regulatory, Compliance and Legal Risks.

Policy on Dividend Distributions
    In September 2019, VEON announced a newOur current dividend policy which targets paying at least 50% of prior year equity free cash flow after licenses or spectrum payments in dividends to shareholders. Dividend payments will always remain subject to review by VEON'sVEON’s board of directors, taking into account
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medium-term investment opportunities and our capital structure, where the group's capital structure. Key to thislimit set by our dividend policy is the group’s internal target is to keep Net Debt/a net debt/EBITDA at around 2.4x (2.0x pre-IFRS 16).ratio of 2.4x.

In February 2021 VEONand 2022, we announced that itwe would not be paying a dividend for the years ended December 31, 2020 and 2021, respectively. See Note 21—Dividends Paid and Proposed to our Audited Consolidated Financial Statements. In keeping with our dividend policy, we also confirm that we are not paying a dividend for the year ended December 31, 2020.
In February 2020, our board of directors approved a final dividend of US$0.15 per share, bringing our total 2019 dividend payments to US$0.28 per share. The dividend had a record date of February 27, 2020 and a payment date of March 5, 2020. The company made appropriate tax withholdings of up to 15% when the dividend is paid to the company’s share depositary, The Bank of New York Mellon. For ordinary shareholders at Euronext Amsterdam, the final dividend of US$0.15 was paid in euros. This final dividend of US$0.15 per share, together with the US$0.13 per share declared at the interim period, brought the total dividend payments for the year ended December 31, 2019 to US$0.28 per share, which represented approximately 70% of 2019 equity free cash flow after licenses and demonstrated the commitment of the company to return cash to shareholders while managing an appropriate level of Net Debt/EBITDA at the group level.2022.
Pursuant to Bermuda law, we are prohibited from declaring or paying a dividend if there are reasonable grounds for believing that (a) we are, or would after the payment be, unable to pay our liabilities as they become due, or (b) the realizable value of our assets would, as a result of the dividend, be less than our liabilities. The board of directors may, subject to our bye-laws and in accordance with the Companies Act, declare a dividend to be paid to the shareholders holding shares entitled to receive dividends, in proportion to the number of shares held by them, and such dividend may be paid in cash or wholly or partly in shares or other assets, including through the issuance of our shares or other securities, in which case the board of directors may fix the value for distribution in specie of any assets, shares or securities. We are not required to pay interest on any unpaid dividend. In accordance with our bye-laws, dividends may be declared and paid in proportion to the amount paid up on each share. The holders of common shares are entitled to dividends if the payment of dividends is approved by the board of directors.
    We cannot assure you we will continue to pay dividends on our common shares and ADSs in the future and any decision by VEON Ltd. not to pay dividends or to reduce dividend payments in the future could adversely affect the value of our common shares or ADSs. For more information regarding certain risks involved in connection with the recommendation and payment of dividends, see Item 10.B. 10.B—Memorandum and Articles of Association — Association—Dividends and Dividend Rights, Item 3.D. 3.D—Risk Factors — Factors—Operational Risks — “AsRisks—As a holding company VEON Ltd. dependswith a number of operating subsidiaries, we depend on the performance of itsour subsidiaries and their ability to pay dividends or make other transfers to VEON Ltd., as well as the ability to make certain intercompany payments and may therefore be affected by changes in exchange controls and currency restrictions in the countries in which its subsidiaries operatetransfers , and Item 3.D—Risk Factors—Risks Related to the Ownership of Our ADSs — “VariousADSs—Various factors may hinder the declaration and payment of dividends.

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B. Significant Changes
    Other than as disclosed in this Annual Report on Form 20-F, there have not been any significant changes since the date of the Audited Consolidated Financial Statements included as part of this Annual Report on Form 20-F.

ITEM 9. THE OFFER AND LISTING

A. Offer and Listing Details
    Each of our ADSs currently represents one25 of our common shares. We listed our ADSs on the NASDAQ Global Select Market on September 10, 2013 and our listing was transferred to the NASDAQ Capital Market on October 5, 2022. We listed our common shares on Euronext Amsterdam on April 4, 2017.

B. Plan of Distribution
    Not required.

C. Markets
    Our ADSs are listed and traded on the NASDAQ Global SelectCapital Market under the symbol “VEON.” NASDAQ Global Select Market is the principal trading market for the ADSs.
    OurIn April 2017, our common shares were listed on Euronext Amsterdam and are listed and tradedcurrently trading on the regulated market of Euronext Amsterdam under the symbol “VEON.”
In May 2017, our ADSs were listed on the Saint Petersburg Stock Exchange (“SPB Exchange”) on an unsponsored and unsolicited basis to trade in the unquoted part of the list of SPB Exchange under the symbol “VEON.” On March 10, 2023 the SPB Exchange made the decision to exclude our ADRs from the SPB Exchange from March 13, 2023.
In November 2021, our common shares were listed on MOEX on an unsponsored and unsolicited basis and are currently trading in the Level 3 quotation list of MOEX under the symbol “VEON-RX”. In March 2023, MOEX notified VEON that its common shares would be subject to delisting pursuant to Russian regulations since it no longer considered our primary listings on NASDAQ and Euronext Amsterdam as a “recognized foreign exchange.”
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Under certain circumstances, holders of common shares listed on Euronext Amsterdam may convert such shares to ADSs listed on NASDAQ.

D. Selling Shareholders
    Not required.

E. Dilution
    Not required.

F. Expenses of the Issue
    Not required.

ITEM 10. ADDITIONAL INFORMATION

A. Share Capital
    Not required.
B. Memorandum and Articles of Association
We describe below the material provisions of our memorandum of association and bye-laws, certain provisions of Bermuda law relating to our organization and operation, and some of the terms of our share rights based on provisions of our memorandum of association, our bye-laws, applicable Bermuda law and certain agreements relating to our shares. Although we believe that we have summarized the material terms of our memorandum of association and bye-laws, Bermuda legal requirements and our share capital, this summary is not complete and is qualified in its entirety by reference to our memorandum of association, our bye-laws and applicable Bermuda law. All references to our bye-laws herein, unless otherwise noted, are to our further amended and restated bye-laws, which were approved by our shareholders on July 30, 2018.June 2, 2021 and further amended by our shareholders on June 29, 2023.
    The affirmative vote of at least 75.0% of the shares voted at a shareholders meeting is required to approve amendments to our bye-laws.
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General
    VEON Ltd. is an exempted company limited by shares registeredincorporated under the Companies Act on June 5, 2009, and our registered office is located at Victoria Place, 31 Victoria Street, Hamilton HM 10, Bermuda. Our registration number with the Registrar of Companies in Bermuda is 43271. As set forth in paragraph 6 of our memorandum of association, VEON Ltd. was formed with unrestricted business objects. We are registered with the Dutch Trade Register (registration number 34374835) as a company formally registered abroad (formeel buitenlandse kapitaalvennootschap), as this term is referred to in the Dutch Companies Formally Registered Abroad Act (Wet op de formeel buitenlandse vennootschappen), which means that we are deemed a Dutch resident company for tax purposes in accordance with applicable Dutch tax regulations.    
Issued Share Capital
    As of December 31, 2020,2022, the authorized share capital was US$1,849,190.67, divided into 1,849,190,667 common shares, par value US$0.001, of which 1,756,731,135 common shares were issued and outstanding. All issued and outstanding shares are fully paid. See Note 19 — Issued Capital and Reserves to our Audited Consolidated Financial Statements.
    Subject to our bye-laws and to any shareholders’ resolution to the contrary, and without prejudice to any special rights previously conferred on the holders of any existing shares or class of shares, our boardBoard of directorsDirectors has the power to issue up to five percent5% of the total authorized capital of the company as common shares on such terms and conditions as the boardBoard of directorsDirectors may determine; provided that this limitation does not apply to the issue of shares in connection with employee compensation awards approved by the board’s compensation and talent committee.awards.
    We may increase, divide, consolidate, change the currency or denomination of or reduce our share capital with the approval of our shareholders.
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    We may purchase our own shares for cancellation or acquire them as treasury shares in accordance with Bermuda law on such terms as the boardBoard of directorsDirectors may determine.
    We may, under our bye-laws, at any time request any person we have cause to believe is interested in our shares to confirm details of our shares in which that person holds an interest.
Common sharesShares
    The holders of common shares are, subject to our bye-laws and Bermuda law, generally entitled to enjoy all the rights attaching to common shares.
    Except for treasury shares, each fully paid common share entitles its registered holder to:
participate in shareholder meetings;
have one vote on all issues voted upon at a shareholder meeting, except for the purposes of cumulative voting for the election of the boardBoard of directors,Directors, in which case each common share shall have the same number of votes as the total number of members to be elected to the boardBoard of directorsDirectors and all such votes may be cast for a single candidate or may be distributed between or among two or more candidates;
receive dividends approved by the boardBoard of directorsDirectors (any dividend or other moneys payable in respect of a share which has remained unclaimed for six years from the date when it became due for payment shall, if the boardBoard of directorsDirectors so resolves, be forfeited and cease to remain owing by VEON Ltd.);
in the event of our liquidation, receive a pro rata share of our surplus assets; and
exercise any other rights of a common shareholder set forth in our bye-laws and Bermuda law.
    There are no sinking fund provisions attached to any of our shares. Holders of fully paid shares have no further liability to VEON Ltd. for capital calls.
    All rights of any share of any class held in treasury are suspended and may not be exercised while the share is held by VEON Ltd. in treasury.
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December 31, 2022, we held zero shares in treasury.
Shareholders’ Meetings
    Shareholders’ meetings are convened and held in accordance with our bye-laws and Bermuda law. Registered holders of shares as of the record date for the shareholder meeting may attend and vote.vote at such shareholder meeting.
Annual general meetingGeneral Meeting
    Our bye-laws and Bermuda law provide that our annual general meeting must be held each year at such time and place as the CEO or the boardBoard of directorsDirectors may determine.
    Convening the annual general meeting requires that 30 clear days’ prior notice be given to each registered shareholder entitled to attend and vote at such annual general meeting. The notice must state the date, place and time at which the meeting is to be held, that the election of directors will take place and, as far as practicable, any other business to be conducted at the meeting.
    Under Bermuda law and our bye-laws, shareholders may, at their own expense (unless the companyCompany otherwise resolves), require a company to: (a) give notice to all shareholders entitled to receive notice of the annual general meeting of any resolution that the shareholders may properly movepropose for consideration at the next annual general meeting; and (b) circulate to all shareholders entitled to receive notice of any general meeting a statement in respect of any matter referred to in the proposed resolution or any business to be conducted at such general meeting. The number of shareholders necessary for such a requisition is either: (1) any number of shareholders representing not less than 5.0% of the total voting rights of all shareholders entitled to vote at the meeting to which the requisition relates; or (2) not less than 100 registered shareholders.
Special general meetingGeneral Meeting
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    The CEO or the boardBoard of directorsDirectors may convene a special general meeting whenever in their judgment such a meeting is necessary. The boardBoard of directorsDirectors must, on the requisition in writing of shareholders holding not less than 10.0% of our paid up voting share capital, convene a special general meeting. Each special general meeting may be held at such time and place as the CEO or the boardBoard of directorsDirectors may appoint.
    Convening a special general meeting requires that 30 clear days’ notice be given to each shareholder entitled to attend and vote at such meeting. The notice must state the date, place and time at which the meeting is to be held and as far as possible any other business to be conducted at the meeting.
    Our bye-laws state that notice for all shareholders’ meetings may be given by:
delivering such notice to the shareholder in person;
sending such notice by letter or courier to the shareholder’s address as stated in the register of shareholders;
transmitting such notice by electronic means in accordance with directions given by the shareholder; or
accessing such notice on our website.
Shorter noticeNotice for general meetingsGeneral Meetings
    A shorter notice period will not invalidate a general meeting if it is approved by either: (a) in the case of an annual general meeting, all shareholders entitled to attend and vote at the meeting, or (b) in the case of a special general meeting, a majority of shareholders having the right to attend and vote at the meeting and together holding not less than 95.0% in nominal value of the shares giving a right to attend and vote at the meeting. The accidental omission to give notice of a general meeting to, or the non-receipt of notice of a general meeting by, any shareholder entitled to receive notice shall not invalidate the proceedings at that meeting.
Postponement or cancellation of general meeting
    The boardBoard of directorsDirectors may postpone or cancel any general meeting called in accordance with the bye-laws (other than a meeting requisitioned by shareholders) provided that notice of postponement or cancellation is given to each shareholder before the time for such meeting.
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Quorum
    Subject to the Companies Act and our bye-laws, at any general meeting, two or more persons present in person at the start of the meeting and having the right to attend and vote at the meeting and holding or representing in person or by proxy at least 50.0% plus one share of our total issued and outstanding shares at the relevant time will form a quorum for the transaction of business.
    If within half an hour from the time appointed for the meeting a quorum is not present, then, in the case of a meeting convened on a requisition, the meeting shall be deemed cancelled and, in any other case, the meeting shall stand adjourned to the same day one week later, at the same time and place, or to such other day, time or place as the CEO may determine.
Voting Rights
    Under Bermuda law, the voting rights of our shareholders are regulated by our bye-laws and, in certain circumstances, the Companies Act.
    Subject to Bermuda law and our bye-laws, a resolution may only be put to a vote at a general meeting of any class of shareholders if:
it is proposed by or at the direction of the boardBoard of directors;Directors;
it is proposed at the direction of a court;
it is proposed on the requisition in writing of such number of shareholders as is prescribed by, and is made in accordance with, the relevant provisions of the Companies Act or our bye-laws; or
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the chairman of the meeting in his absolute discretion decides that the resolution may properly be regarded as within the scope of the business of the meeting.
In addition to those matters required by Bermuda law or by the NASDAQ rules to be approved by a simple majority of shareholders at any general meeting, the following actions require the approval of a simple majority of the votes cast at any general meeting:
any sale of all or substantially all of our assets;
the appointment of an auditor; and
removal of directors.
    Any question proposed for the consideration of the shareholders at any general meeting may be decided by the affirmative votes of a simple majority of the votes cast, except for:
whitewash procedure for mandatory offers, which requires the affirmative vote of a majority of the shareholders voting in person or by proxy at a general meeting, excluding the vote of the shareholder or shareholders in question and their affiliates;
voting for directors, which requires directors to be elected by cumulative voting at each annual general meeting;
changes to our bye-laws, which require a resolution to be passed by shareholders representing not less than 75.0% of the total voting rights of the shareholders who vote in person or by proxy on the resolution;
any merger, consolidation, amalgamation, conversion, reorganization, scheme of arrangement, dissolution or liquidation, which requires a resolution to be passed by shareholders representing not less than 75.0% of the total voting rights of the shareholders who vote in person or by proxy on the resolution;
loans to any director, which require a resolution to be passed by shareholders representing not less than 90.0% of the total voting rights of the shareholders who vote in person or by proxy on the resolution; and
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the discontinuation of VEON Ltd. to a jurisdiction outside Bermuda, which requires a resolution to be passed by shareholders representing not less than 75.0% of the total voting rights of the shareholders who vote in person or by proxy on the resolution.
    Our bye-laws require voting on any resolution at any meeting of the shareholders to be conducted by way of a poll vote. Except where cumulative voting is required for the election of directors, each person present and entitled to vote at a meeting of the shareholders shall have one vote for each share of which such person is the holder or for which such person holds a proxy and such vote shall be counted by ballot or, in the case of a general meeting at which one or more shareholders are present by electronic means, in such manner as the chairman of the meeting may direct. A person entitled to more than one vote need not use all his votes or cast all the votes he uses in the same way.
    If no instruction is received from a holder of our ADSs, the Depositary shall give a proxy to an individual selected by the boardBoard of directorsDirectors to vote the number of shares represented by the uninstructed ADSs at any shareholders’ meeting. The boardBoard of directors’Directors’ proxy designee will then vote the shares in accordance with the votes of all other shares represented and voting at the meeting, excluding any votes of any security holder of the companyCompany beneficially owning more than five percent5% of the securities entitled to vote at the meeting.
Voting rightsRights of common sharesCommon Shares
    The registered holders of common shares, subject to the provisions of our bye-laws, are entitled to one vote per common share, except where cumulative voting applies when electing directors.
Transfer Restrictions
    For such time as our common shares are fully paid and our ADSs listed on the NASDAQ Stock Market Inc., or our common shares are listed on Euronext Amsterdam (or another appointed exchange, as determined from time to time by the Bermuda Monetary Authority), there are no Bermuda law transfer restrictions applicable to our common shares. Were any of
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our common shares to not be fully paid, our bye-laws permit the boardBoard of directorsDirectors to decline to register a transfer. At such time as our ADSs cease to be listed on the NASDAQ Stock Market Inc., or our common shares cease to be listed on Euronext Amsterdam (or another appointed exchange, as determined from time to time by the Bermuda Monetary Authority), the Bermuda Exchange Control Act 1972 and associated regulations require that the prior consent of the Bermuda Monetary Authority be obtained for any transfers of shares.

Foreign Shareholders
    Our bye-laws have no requirements or restrictions with respect to foreign ownership of our shares.
Board of Directors
    VEON Ltd. is governed by our boardBoard of directors,Directors, currently consisting of 12seven directors. Up to the date of our 2023 AGM, our bye-laws provided that the Board shall consist of such number of Directors being not less than seven Directors and not more than thirteen Directors, as the Board shall from time to time determine, subject to approval by our shareholders.

    Subject to certain material business decisions that are reserved to the boardBoard of directors,Directors, the boardBoard of directorsDirectors generally delegates day-to-day management of our company to our co-CEOs.CEO.
    All directors are elected by our shareholders to the boardBoard through cumulative voting. Each voting share confers on its holder a number of votes equal to the number of directors to be elected. The holder may cast those votes for candidates in any proportion, including casting all votes for one candidate.
    Under our bye-laws, the amount of any fees or other remuneration payable to directors is determined by the boardBoard of directorsDirectors upon the recommendation of the compensation and talent committee.committee, which the Board can from time to time delegate certain of its powers to a committee with responsibility for compensation. We may repay to any director such reasonable costs and expenses as he or she may properly incur in the performance of his or her duties.
    There is no requirement for the members of our boardBoard of directorsDirectors to own shares. A director who is not a shareholder will nevertheless be entitled to attend and speak at general meetings and at any separate meeting of the holders of any class of shares.
    Neither Bermuda law nor our bye-laws establish any mandatory retirement age for our directors or executive officers.
108Changes to the Board following the Annual General Meeting of Shareholders on June 29, 2023

TableAt the 2023 AGM our shareholders approved a proposal to further amend our bye-laws such that effective immediately following the 2023 AGM the Board shall consist of Contentssuch number of Directors being not less than five Directors and not more than nine Directors, as the Board shall from time to time determine, subject to approval by our shareholders. See
Updates to the Board of Directors following the Annual General Meeting of Shareholders on June 29, 2023for the Board composition following our 2023 AGM.
Dividends and Dividend Rights
    Pursuant to Bermuda law, we are prohibited from declaring or paying a dividend if there are reasonable grounds for believing that (a) we are, or would after the payment be, unable to pay our liabilities as they become due, or (b) the realizable value of our assets would, as a result of the dividend, be less than the aggregate of our liabilities.
    The boardBoard of directorsDirectors may, subject to our bye-laws and in accordance with the Companies Act, declare a dividend to be paid to the shareholders holding shares entitled to receive dividends, in proportion to the number of shares held by them, and such dividend may be paid in cash or wholly or partly in shares or other assets, including through the issuance of our shares or other securities, in which case the board of directors may fix the value for distribution in specie of any assets, shares or securities. We are not required to pay interest on any unpaid dividend.
    In accordance with our bye-laws, dividends may be declared and paid in proportion to the amount paid up on each share. The holders of common shares are entitled to dividends if the payment of dividends is approved by the boardBoard of directors.Directors.
    Dividends unclaimed for a period of six years from the date of payment may be forfeited.
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    Our bye-laws and Bermuda law do not provide for pre-emptive rights of shareholders in respect of new shares issued by us.
    There is no statutory regulation of the conduct of takeover offers and transactions under Bermuda law. However, our bye-laws include mandatory offer provisions, which provide that any person who, individually or together with any of its affiliates or any other members of a group, acquires beneficial ownership of any shares which, taken together with shares already beneficially owned by it or any of its affiliates or its group, in any manner, carry 50.0% or more of the voting rights of our issued and outstanding shares, must, within 30 days of acquiring such shares, make a general offer to all holders of shares to purchase their shares.
Interested Party Transactions
    The boardBoard of directorsDirectors have the right to approve transactions with interested parties, subject to compliance with Bermuda law.law and our bye-laws. Prior to approvalconsideration by the boardBoard of directors, asDirectors, to determine whether, on such transaction, the casearrangements with the interested party may be on such transaction,approved, all interests must be fully disclosed.disclosed at the earliest opportunity.
Liquidation Rights
    If VEON Ltd. is wound up, the liquidator may, with the sanction of a resolution of the shareholders, divide among the shareholders in specie or in kind the whole or any part of our assets (whether they shall consist of property of the same kind or not) and may, for such purpose, set such value as he deems fair upon any property to be divided as aforesaid and may determine how such division shall be carried out as between the shareholders or different classes of shareholders.
    The liquidator may, with the same sanction, vest the whole or any part of such assets in trustees upon such trusts for the benefit of the shareholders as the liquidator thinks fit, but so that no shareholder may be compelled to accept any shares or other securities or assets on which there is any liability.
    The holders of common shares, in the event of our winding-up or dissolution, are entitled to our surplus assets in respect of their holdings of common shares, pari passu and pro rata to the number of common shares held by each of them.
Share Registration, Transfers and Settlement
    All of our issued shares are registered. The register of members of a company is generally open to inspection by shareholders and by members of the general public without charge. The register of members is required to be open for inspection for not less than two hours in any business day (subject to the ability of a company to close the register of members for not more than 30 days in a year). A company is required to maintain its share register in Bermuda but may, subject to the provisions of the Companies Act, establish a branch register outside of Bermuda. A company is required to keep at its registered office a register of directors and officers that is open for inspection for not less than two hours in any business day by members of the public without charge. Bermuda law does not, however, provide a general right for shareholders to inspect or obtain copies of any other corporate records.

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C. Material Contracts
    The following is a summary description of certain material agreements to which we are a party. The description provided below does not purport to be complete and is qualified in its entirety by the complete agreements, which are attached as exhibits to this Annual Report on Form 20-F.
Sale of our Russian Operations
See Not required.

Item 4—Information on the Company—A. History and Development of the Company.
D. Exchange Controls
We have been designated by the Bermuda Monetary Authority as non-resident of Bermuda for Bermuda exchange control purposes. This designation allows us to engage in transactions in currencies other than the Bermuda dollar, and there are no restrictions on our ability to transfer funds (other than funds denominated in Bermuda dollars) in and out of Bermuda or to pay dividends to United States or other non-Bermuda residents who are holders of our common shares or our ADSs representing common shares.
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    For the purposes of Bermuda exchange control regulations, for such time as our ADSs remain listed on an appointed stock exchange (which includes the NASDAQ Stock Market Inc.) or our common shares remain listed on an appointed stock exchange (which includes Euronext Amsterdam), there are no limitations on the issue and free transferability of our common shares or our ADSs representing common shares to and between non-residents of Bermuda for exchange control purposes. Certain issues and transfers of shares involving persons deemed resident in Bermuda for exchange control purposes may require the specific prior consent of the Bermuda Monetary Authority.

E. Taxation
United StatesU.S. Federal Income Tax Considerations
    The following summary describes certain material U.S. federal income tax consequences to U.S. Holders (defined below) under present law of an investment in our ADSs or common shares. This summary applies only to U.S. Holders that hold the ADSs or common shares as capital assets within the meaning of Section 1221 of the Code (as defined below) and that have the U.S. dollar as their functional currency.
    This summary is based on the Internal Revenue Code of 1986, as amended (the “Code”), applicable U.S. Treasury regulations, as well as judicial and administrative interpretations thereof, all as of the date of this Annual Report on Form 20-F. All of the foregoing authorities are subject to change or differing interpretation, which change or differing interpretation could apply retroactively and could affect the tax consequences described below. The statements in this Annual Report on Form 20-F are not binding on the U.S. Internal Revenue Service (the “IRS”) or any court, and thus we can provide no assurance that the U.S. federal income tax consequences discussed below will not be challenged by the IRS or will be sustained by a court if challenged by the IRS. Furthermore, this summary does not address any estate or gift tax consequences, any state, local or non-U.S. tax consequences or any other tax consequences other than U.S. federal income tax consequences.
    The following discussion addresses only certain tax consequences to U.S. Holders and does not describe all the tax consequences that may be relevant to any particular investor or to persons in special tax situations such as:

banks and certain other financial institutions;
regulated investment companies;
real estate investment trusts;
insurance companies;
broker-dealers;
traders that elect to mark to market;
tax-exempt entities;
persons liable for alternative minimum tax or the Medicare contribution tax on net investment income;
certain U.S. expatriates;
persons holding our ADSs or common shares as part of a straddle, hedging, constructive sale, conversion or integrated transaction;
persons that actually or constructively own, or are treated as owning, 10% or more of our stock by vote or value;
persons that are resident or ordinarily resident in or have a permanent establishment in a jurisdiction outside the United States;
persons subject to special tax accounting rules as a result of any item of gross income with respect to our ADSs or common shares being taken into account in an applicable financial statement;
persons who acquired ADSs or common shares pursuant to the exercise of any employee share option or otherwise as compensation; or
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persons holding ADSs or common shares through partnerships or other pass-through entities.
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    U.S. Holders of our ADSs or common shares are urged to consult their tax advisors about the application of the U.S. federal tax rules to their particular circumstances as well as the state, local and non-U.S. tax consequences to them of the purchase, ownership and disposition of our ADSs or common shares.

    As used herein, the term “U.S. Holder” means a beneficial owner of our ADSs or common shares that, for U.S. federal income tax purposes, is or is treated as:

an individual who is a citizen or resident of the United States;
a corporation (or other entity taxable as a corporation) created or organized in or under the laws of the United States, any state thereof or the District of Columbia;
an estate whose income is subject to U.S. federal income taxation regardless of its source; or
a trust that (1) is subject to the supervision of a court within the United States and the control of one or more U.S. persons or (2) has a valid election in effect under applicable U.S. Treasury regulations to be treated as a U.S. person.
    The tax treatment of a partner (or other owner) in an entity or arrangement treated as a partnership for U.S. federal income tax purposes that holds our ADSs or common shares generally will depend on such partner’s (or other owner’s) status and the activities of the partnership. A partnership and a U.S. Holder that is a partner (or other owner) in such a partnership should consult its tax advisor.

    The discussion below assumes that the representations contained in the deposit agreement are true and that the obligations in the deposit agreement and any related agreement will be complied with in accordance with their terms. Generally, a holder of an ADS should be treated for U.S. federal income tax purposes as holding the common shares represented by the ADS. As a result, no gain or loss will generally be recognized upon an exchange of ADSs for common shares. The U.S. Treasury has expressed concerns that intermediaries in the chain of ownership between the holder of an ADS and the issuer of the security underlying the ADS may be taking actions that are inconsistent with the claiming of foreign tax credits for U.S. Holders of ADSs. Accordingly, the creditability of foreign taxes, if any, as described below, could be affected by actions taken by intermediaries in the chain of ownership between the holder of an ADS and us if as a result of such actions the holder of an ADS is not properly treated as the beneficial owner of underlying common shares.
Dividends and other distributions

Other Distributions
    Subject to the passive foreign investment company rules discussed below, the gross amount of distributions made by us with respect to the ADSs or common shares (including the amount of non-U.S. taxes withheld therefrom, if any) generally will be includible as dividend income in a U.S. Holder’s gross income in the year received (or deemed received), but only to the extent such distributions are paid out of our current or accumulated earnings and profits as determined under U.S. federal income tax principles. Because we do not maintain calculations of our earnings and profits under U.S. federal income tax principles, a U.S. Holder should expect all cash distributions will be reported as dividends for U.S. federal income tax purposes. Such dividends will not be eligible for the dividends-received deduction allowed to U.S. corporations with respect to dividends received from other U.S. corporations.

    Dividends received by certain non-corporate U.S. Holders (including individuals) may be “qualified dividend income,” which is taxed at the lower applicable capital gains rate, provided that (1) either (a) the ADSs or common shares, as applicable, are readily tradable on an established securities market in the United States, or (b) we are eligible for the benefits of a qualifying income tax treaty with the United States that includes an exchange of information program, (2) we are neither a passive foreign investment company (as discussed below) nor treated as such with respect to the U.S. Holder for our taxable year in which the dividend is paid or the preceding taxable year, (3) the U.S. Holder satisfies certain holding period requirements and (4) the U.S. Holder is not under an obligation to make related payments with respect to positions in substantially similar or related property. Under IRS authority, common shares, or ADSs representing such shares, generally are considered for purposes of clause (1) above to be readily tradable on an established securities market in the United States if they are listed on the NASDAQ Global SelectCapital Market, as our ADSs are. Based on existing guidance, it is not entirely clear whether any dividends you receive with respect to the common shares will be taxed as qualified dividend income, because the common shares are not themselves listed on a U.S. exchange for trading purposes. However, if we are treated as a resident of The Netherlands for purposes of Dutch tax law, we may be eligible for the benefits of the income tax treaty between the United States and The Netherlands. U.S. Holders should
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consult their tax advisors regarding the availability of the lower rate for dividends paid with respect to the ADSs or common shares.

    The amount of any distribution paid in foreign currency will be equal to the U.S. dollar value of such currency, translated at the spot rate of exchange on the date such distribution is received by the depositary, in the case of ADSs, or by the
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U.S. Holder, in the case of common shares, regardless of whether the payment is in fact converted into U.S. dollars at that time. Any further gain or loss on a subsequent conversion or other disposition of the currency for a different U.S. dollar amount will be U.S. source ordinary income or loss.

    The dividends will generally be foreign source and considered “passive category” income, and non-U.S. taxes withheld therefrom, if any, may be creditable against the U.S. Holder’s U.S. federal income tax liability, subject to applicable limitations. If the dividends constitute qualified dividend income as discussed above, the amount of the dividend taken into account for purposes of calculating the foreign tax credit limitation will generally be limited to the gross amount of the dividend, multiplied by the reduced rate applicable to the qualified dividend income, divided by the highest rate of tax normally applicable to dividends. The limitation on foreign taxes eligible for credit is calculated separately with respect to specific classes of income. The rules relating to the determination of the U.S. foreign tax credit are complex, and U.S. Holders should consult their tax advisors regarding the availability of a foreign tax credit in their particular circumstances and the possibility of claiming an itemized deduction (in lieu of the foreign tax credit) for any foreign taxes paid or withheld.

Sale or other taxable dispositionOther Taxable Disposition of the ADSs or common shares

Common Shares
    Subject to the passive foreign investment company rules discussed below, upon a sale or other taxable disposition of the ADSs or common shares, a U.S. Holder generally will recognize capital gain or loss for U.S. federal income tax purposes in an amount equal to the difference between the amount realized and the U.S. Holder’s adjusted tax basis in such ADSs or common shares. Any such gain or loss generally will be treated as long-term capital gain or loss if the U.S. Holder’s holding period in the ADSs or common shares exceeds one year. Non-corporate U.S. Holders (including individuals) generally will be subject to U.S. federal income tax on long-term capital gain at preferential rates. The deductibility of capital losses is subject to significant limitations. Gain or loss, if any, realized by a U.S. Holder on the sale or other disposition of the ADSs or common shares generally will be treated as U.S. source gain or loss for U.S. foreign tax credit limitation purposes.

    If the consideration received upon the sale or other disposition of the ADSs or common shares is paid in foreign currency, the amount realized will be the U.S. dollar value of the payment received, translated at the spot rate of exchange on the date of the sale or other disposition. A U.S. Holder may realize additional gain or loss upon the subsequent sale or disposition of such currency, which will generally be treated as U.S. source ordinary income or loss. If the ADSs or common shares, as applicable, are treated as traded on an established securities market and the relevant U.S. Holder is either a cash basis taxpayer or an accrual basis taxpayer who has made a special election (which must be applied consistently from year to year and cannot be changed without the consent of the IRS), such U.S. Holder will determine the U.S. dollar value of the amount realized in foreign currency by translating the amount received at the spot rate of exchange on the settlement date of the sale. If the ADSs or common shares, as applicable, are not treated as traded on an established securities market, or the relevant U.S. Holder is an accrual basis taxpayer that does not elect to determine the amount realized using the spot rate on the settlement date, such U.S. Holder will recognize foreign currency gain or loss to the extent of any difference between the U.S. dollar amount realized on the date of sale or disposition (as determined above) and the U.S. dollar value of the currency received translated at the spot rate on the settlement date.

    A U.S. Holder’s initial U.S. federal income tax basis in the ADSs or common shares generally will equal the cost of such ADSs or common shares, as applicable. If a U.S. Holder used foreign currency to purchase the ADSs or common shares, the cost of the ADSs or common shares will be the U.S. dollar value of the foreign currency purchase price on the date of purchase, translated at the spot rate of exchange on that date. If the ADSs or common shares, as applicable, are treated as traded on an established securities market and the relevant U.S. Holder is either a cash basis taxpayer or an accrual basis taxpayer who has made the special election described above, the U.S. Holder will determine the U.S. dollar value of the cost of such ADSs or common shares by translating the amount paid at the spot rate of exchange on the settlement date of the purchase.
Passive Foreign Investment Company rulesRules

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    We will be classified as a passive foreign investment company (a “PFIC”) for any taxable year if either: (1) at least 75% of our gross income is “passive income” for purposes of the PFIC rules or (2) at least 50% of the value of our assets (determined on the basis of a quarterly average) is attributable to assets that produce or are held for the production of passive income. For this purpose, we will be treated as owning our proportionate share of the assets and earning our proportionate share of the income of any other corporation in which we own, directly or indirectly, 25% or more (by value) of the stock. Under the PFIC rules, if we were considered a PFIC at any time that a U.S. Holder holds our ADSs or common shares, we would continue to be treated as a PFIC with respect to such investment unless (1) we cease to be a PFIC and (2) the U.S. Holder has made a “deemed sale” election under the PFIC rules.

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    Based on our financial statements and relevant market and shareholder data, we believe that we should not be treated as a PFIC with respect to our most recently closed taxable year. This is a factual determination, however, that must be made annually after the close of each taxable year and is subject to uncertainty in several respects. Therefore, there can be no assurance that we will not be classified as a PFIC for the current taxable year or for any future taxable year.

    If we are considered a PFIC at any time that a U.S. Holder holds our ADSs or common shares, any gain recognized by the U.S. Holder on a sale or other disposition of our ADSs or common shares, as well as the amount of any “excess distribution” (defined below) received by the U.S. Holder, would be allocated ratably over the U.S. Holder’s holding period for our ADSs or common shares. The amounts allocated to the taxable year of the sale or other disposition (or the taxable year of receipt, in the case of an excess distribution) and to any year before we became a PFIC would be taxed as ordinary income. The amount allocated to each other taxable year would be subject to tax at the highest rate in effect for individuals or corporations, as appropriate, for that taxable year, and an interest charge would be imposed. For the purposes of these rules, an excess distribution is the amount by which any distribution received by a U.S. Holder on its ADSs or common shares exceeds 125% of the average of the annual distributions on our ADSs or common shares received during the preceding three years or the U.S. Holder’s holding period, whichever is shorter. Certain elections may be available that would result in alternative treatments (such as mark-to-market treatment) of our ADSs or common shares if VEON Ltd. is considered a PFIC. We do not intend to provide the information necessary for U.S. Holders of our ADSs or common shares to make qualified electing fund elections, which, if available, would result in tax treatment different from the general tax treatment for an investment in a PFIC described above. If we are treated as a PFIC with respect to a U.S. Holder for any taxable year, the U.S. Holder will be deemed to own shares in any of our subsidiaries that are also PFICs. However, an election for mark to market treatment would likely not be available with respect to any such subsidiaries.

    If VEON Ltd. is considered a PFIC, a U.S. Holder will also be subject to annual information reporting requirements. U.S. Holders should consult their tax advisors about the potential application of the PFIC rules to an investment in our ADSs or common shares.

U.S. information reportingInformation Reporting and backup withholding

Backup Withholding
    Dividend payments with respect to our ADSs or common shares and proceeds from the sale, exchange or redemption of our ADSs or common shares may be subject to information reporting to the IRS and possible U.S. backup withholding. A U.S. Holder may be eligible for an exemption from backup withholding if the U.S. Holder furnishes a correct U.S. federal taxpayer identification number and makes any other required certification or is otherwise exempt from backup withholding. U.S. Holders who are required to establish their exempt status may be required to provide such certification on IRS Form W-9. U.S. Holders should consult their tax advisors regarding the application of the U.S. information reporting and backup withholding rules.

    Backup withholding is not an additional tax. Amounts withheld as backup withholding may be credited against a U.S. Holder’s U.S. federal income tax liability, and such U.S. Holder may obtain a refund of any excess amounts withheld under the backup withholding rules by timely filing an appropriate claim for refund with the IRS and furnishing any required information.

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Additional information reporting requirements

Information Reporting Requirements
    Certain U.S. Holders who are individuals and certain entities may be required to file IRS Form 8938 (Statement of Specified Foreign Financial Assets) or otherwise report information relating to an interest in ADSs or common shares, subject to certain exceptions (including an exception for ADSs or common shares held in accounts maintained by certain financial institutions). Penalties can apply if U.S. Holders fail to satisfy such reporting requirements. U.S. Holders should consult their tax advisors regarding the applicability of these requirements to their acquisition and ownership of our ADSs or common shares.

THE DISCUSSION ABOVE IS A GENERAL SUMMARY. IT DOES NOT COVER ALL TAX MATTERS THAT MAY BE IMPORTANT TO YOU. EACH PROSPECTIVE PURCHASER SHOULD CONSULT ITS TAX ADVISOR ABOUT THE TAX CONSEQUENCES OF AN INVESTMENT IN OUR ADSS OR COMMON SHARES UNDER THE INVESTOR’S OWN CIRCUMSTANCES.

Material Bermuda Tax Considerations
    Under current Bermuda law, we are not subject to tax in Bermuda on our income or capital gains.

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    Furthermore, we have obtained from the Minister of Finance of Bermuda, under the Exempted Undertakings Tax Protection Act 1966, an undertaking that, in the event that Bermuda enacts any legislation imposing tax computed on any income or gains, that tax will not be applicable to us until March 31, 2035. This undertaking does not, however, prevent the imposition of any tax or duty on persons ordinarily resident in Bermuda or any property tax on real property interests we may have in Bermuda. We pay an annual government fee in Bermuda based on our authorized share capital and share premium. The annual government fee applicable to us is currently US$8,780.

    Under current Bermuda law, no income, withholding or other taxes or stamp or other duties are imposed in Bermuda upon the issue, transfer or sale of our common shares or ADSs representing common shares or on any payments in respect of our common shares or ADSs representing common shares (except, in certain circumstances, to persons ordinarily resident in Bermuda).

Dutch Tax Considerations
    This summary solely addresses the principal Dutch tax consequences of the acquisition, ownership and disposal of our ADSs or our common shares and does not purport to describe every aspect of taxation that may be relevant to a particular holder. Tax matters are complex, and the tax consequences of the acquisition, ownership and disposal to a particular holder of ADSs or common shares will depend in part on such holder’s circumstances. Accordingly, you are urged to consult your own tax advisor for a full understanding of the tax consequences of the acquisition, ownership and disposal to you, including the applicability and effect of Dutch tax laws.

    Where in this summary English terms and expressions are used to refer to Dutch concepts, the meaning to be attributed to such terms and expressions shall be the meaning to be attributed to the equivalent Dutch concepts under Dutch tax law. Where in this summary the terms “the Netherlands” and “Dutch” are used, these refer solely to the European part of the Kingdom of the Netherlands. This summary assumes that VEON Ltd. is organized, and that its business will be conducted, in the manner outlined in this Annual Report on Form 20-F. A change to such organizational structure or to the manner in which VEON Ltd. conducts its business may invalidate the contents of this summary, which will not be updated to reflect any such change.

    This summary is based on the tax law of the Netherlands (unpublished case law not included) as it stands at the date of this Annual Report on Form 20-F. The tax law upon which this summary is based, is subject to changes, possibly with retroactive effect. Any such change may invalidate the contents of this summary, which will not be updated to reflect such change.

    The summary in this Dutch tax considerations paragraph does not address your Dutch tax consequences if you are a holder of ADSs or common shares who:

may be deemed an owner of ADSs or common shares for Dutch tax purposes pursuant to specific statutory attribution rules in Dutch tax law;
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is, although in principle subject to Dutch corporation tax, in whole or in part, specifically exempt from that tax in connection with income from ADSs or common shares;
is an investment institution as defined in the Dutch Corporate Income Tax Act 1969 (Wet op de vennootschapsbelasting 1969);
owns ADSs or common shares in connection with a membership of a management board or a supervisory board, an employment relationship, a deemed employment relationship or management role which is taxed as employment income in the Netherlands;
has a substantial interest in VEON Ltd. or a deemed substantial interest in VEON Ltd. for Dutch tax purposes. Generally, you hold a substantial interest if (a) you - either alone or, in the case of an individual, together with your partner or any of your relatives by blood or by marriage in the direct line (including foster-children)foster children) or of those of your partner for Dutch tax purposes - own or are deemed to own, directly or indirectly, ADSs or common shares representing 5.0% or more of the shares or of any class of shares of VEON Ltd., or rights to acquire, directly or indirectly, ADSs or common shares representing such an interest in the shares of VEON Ltd. or profit participating certificates relating to 5.0% or more of the annual profits or to 5.0% or more of the liquidation proceeds of VEON Ltd., or (b) your ADSs or common shares, rights to acquire ADSs or common shares or profit participating certificates in VEON Ltd. are held by you following the application of a non-recognition provision; or
is an entity resident of Aruba, Curacao or Sint Maarten and has an enterprise which is carried on through a permanent establishment or a permanent representative on Bonaire, Sint Eustatius or Saba and the ADSs or common shares are attributable to such permanent establishment or permanent representative.
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Taxes on incomeIncome and capital gainsCapital Gains

Non-resident IndividualsNon-resident individuals

    If you are an individual who is neither resident nor deemed to be resident in the Netherlands for the purposes of Dutch income tax, you will not be subject to Dutch income tax in respect of any benefits derived or deemed to be derived from or in connection with your ADSs or common shares, except if:

iyou derive profits from an enterprise, whether as an entrepreneur or pursuant to a co-entitlement to the net value of such enterprise and such enterprise is carried on, in whole or in part, through a permanent establishment or a permanent representative in the Netherlands, and your ADSs or common shares are attributable to such permanent establishment or permanent representative; or
iiyou derive benefits or are deemed to derive benefits from or in connection with ADSs or common shares that are taxable as benefits from miscellaneous activities performed in the Netherlands; or
iiiyou are, other than by way of securities entitled to a share in the profits of an enterprise that is effectively managed in the Netherlands and to which enterprise the ADSs or common shares are attributable.
Non-resident corporate entities

Corporate Entities
    If you are a corporate entity, or an entity including an association, a partnership and a mutual fund, taxable as a corporate entity, which is neither resident, nor deemed to be resident in the Netherlands for purposes of Dutch corporation tax, you will not be subject to Dutch corporation tax in respect of any benefits derived or deemed to be derived from or in connection with ADSs or common shares, except if:

i.you derive profits from an enterprise directly which is carried on, in whole or in part, through a permanent establishment or a permanent representative in the Netherlands, and to which permanent establishment or permanent representative your ADSs or common shares are attributable; or
ii.you derive profits pursuant to a co-entitlement to the net value of an enterprise which is managed in the Netherlands, other than as a holder of securities, and to which enterprise your ADSs or common shares are attributable.
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General

    If you are neither resident nor deemed to be resident in the Netherlands, you will for Dutch tax purposes not carry on or be deemed to carry on an enterprise, in whole or in part, through a permanent establishment or a permanent representative in the Netherlands by reason only of the execution and/or enforcement of the documents relating to the issue of ADSs or common shares or the performance by VEON Ltd. of its obligations under such documents or under the ADSsADSs’ or common shares.

Dividend Withholding Tax
Dividend withholding tax
General
    VEON Ltd. is generally required to withhold Dutch dividend withholding tax at a rate of 15.0% from dividends distributed by VEON Ltd., possibly subject to possible relief under Dutch domestic law or an applicable Dutch income tax treaty depending on a particular holder of ADSs’ or common shares individual circumstances.

    The concept “dividends distributed by VEON Ltd.” as used in this Dutch tax considerations paragraph includes, but is not limited to, the following:

distributions in cash or in kind, deemed and constructive distributions and repayments of capital not recognized as paid-in for Dutch dividend withholding tax purposes;
liquidation proceeds and proceeds of repurchase or redemption of ADSs or common shares in excess of the average capital recognized as paid-in for Dutch dividend withholding tax purposes;
the par value of ADSs or common shares issued by VEON Ltd.toLtd. to a holder of its ADSs or common shares or an increase of the par value of ADSs or common shares, as the case may be, to the extent that it does not appear that a contribution, recognized for Dutch dividend withholding tax purposes, has been made or will be made; and
partial repayment of capital, recognized as paid-in for Dutch dividend withholding tax purposes, if and to the extent that there are net profits, unless (a) VEON Ltd.’s shareholders have resolved in advance to make such repayment and
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(b) the par value of the ADSs or common shares concerned has been reduced by an equal amount by way of an amendment to its memorandum of association.

Gift and inheritance taxes

Inheritance Taxes
    No Dutch gift tax or Dutch inheritance tax will arise with respect to an acquisition or deemed acquisition of ADSs or common shares by way of gift by, or upon the death of, a holder of ADSs or common shares who is neither resident nor deemed to be resident in the Netherlands for purposes of Dutch gift tax or Dutch inheritance tax except if, in the event of a gift whilst not being a resident nor being a deemed resident in the Netherlands for purposes of Dutch gift tax or Dutch inheritance tax, the holder of ADSs or common shares becomes a resident or a deemed resident in the Netherlands and dies within 180 days after the date of the gift.

    For purposes of Dutch gift tax and Dutch inheritance tax, a gift of ADSs or common shares made under a condition precedent is deemed to be made at the time the condition precedent is satisfied.

F. Dividends and Paying Agents
    Not required.

G. Statement by Experts
    Not required.

H. Documents on Display
    We file and submit reports and other information with the SEC. Any documents that we file and submit with the SEC may be read and copied at the SEC’s public reference room at 100 F Street, NE, Washington, D.C. 20549. We file our annual reports on Form 20-F and submit our quarterly results and other current reports on Form 6-K.
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    In addition, the SEC maintains a website that contains information filed electronically, which can be accessed over the internet at http://www.sec.gov.

I. Subsidiary Information
    Not required.
ITEM 11. QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK
We are exposed to market risk from adverse movements in foreign currency exchange rates and changes in interest rates on our obligations.

As of December 31, 2020,2022, the largest currency exposure risks for our groupGroup were in relation to the Russian ruble, the Pakistani rupee, the Algerian dinar, the Bangladeshi taka, the Ukrainian hryvnia, the KazakhKazakhstani tenge and the Uzbekistani som, because the majority of our cash flows from operating activities in Russia, Pakistan, Algeria, Bangladesh, Ukraine, Kazakhstan and Uzbekistan are denominated in each of these local currencies, respectively, while our debt, if not incurred in or hedged to the aforementioned currencies, is primarily denominated in U.S. dollars.

    We hold approximately 74%82% of our cash and bank deposits in U.S. dollars in order to hedge against the risk of local currency devaluation.

    To reduce balance sheet currency mismatches, we hold part of our debt in Russian ruble, Pakistani rupee, Ukrainian hryvnia and other currencies, as well as selectively enter into foreign exchange derivatives. Nonetheless, if the U.S. dollar value of the Bangladeshi taka, the Russian ruble, the Georgian lari, the Pakistani rupee, the Uzbekistani som, the Algerian dinar, the Ukrainian hryvnia or the KazakhKazakhstani tenge were to dramatically decline, it could negatively impact our ability to repay or refinance our U.S. dollar denominated indebtedness as well as could adversely affect our financial condition and results of operations.

    In accordance with our policies, we do not enter into any treasury transactions of a speculative nature.

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    For more information regarding our translation of foreign currency-denominated amounts into U.S. dollars and our exposure to adverse movements in foreign currency exchange rates, see Item 5 — 5—Operating and Financial Review and Prospects — Prospects—Factors Affecting ComparabComparabilityility — Net and Results of OperationsForeign Exchange (Loss)/GainCurrency Translation and Note 17 — 18—Financial Risk Management to our Audited Consolidated Financial Statements.

    Our treasury function has developed risk management policies that establish guidelines for limiting foreign currency exchange rate risk. For more information on risks associated with currency exchange rates, including those associated with the ongoing conflict between Russia and Ukraine, see Item 3.D. Risk Factors — Factors—Market Risks — “WeRisks—We are exposed to foreign currency exchange loss, and currency fluctuation and translation risks, including as a result of the ongoing conflict between Russia and Ukraine.

    The following table summarizes information, as of December 31, 2020,2022, regarding the maturity of the part of our bank loans and bonds for which the foreign exchange revaluation directly affects our reported profit or loss:
Aggregate nominal amount of bank loans and bonds denominated in foreign currency outstanding as of December 31,Fair Value as of December 31,
202020212022202320242020
Total debt:
Fixed Rate (in US$ millions)809547439100609816
Average interest rate6.82%6.72%6.73%6.63%6.39%
Variable Rate (in US$ millions)88
Average interest rate3.45%
TOTAL817547439100609824
Aggregate nominal amount of bank loans and bonds denominated in foreign currency outstanding as of December 31,Fair Value as of December 31,
202220232024202520262022
Total debt:
Fixed Rate (in US$ millions)776719711284734
Average interest rate6.6%7.02%7.07%8.13%
Variable Rate (in US$ millions)
Average interest rate
TOTAL776719711284734
    
As of December 31, 2020,2022, the variable interest rate risk on the financing of our groupGroup was limited as 79%72% of the group’s bank loans and bonds portfolio was fixed rate debt.

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    For more information on our market risks and financial risk management for derivatives and other financial instruments, see Note 15 — 16—Investments, Debt and Derivatives and Note 17 — 18—Financial Risk Management to our Audited Consolidated Financial Statements.

ITEM 12. DESCRIPTION OF SECURITIES OTHER THAN EQUITY SECURITIES

A. Debt Securities
    Not required.

B. Warrants and Rights
    Not required.

C. Other Securities
    Not required.
D. American Depositary Shares
Fees Payable by our ADS holders
    The Bank of New York Mellon, with its principal executive office located at 240 Greenwich St, NY, NY 10286, USA, is the depositarydepository for our ADSs. Our depositarydepository collects its fees for delivery and surrender of ADSs directly from investors (or their intermediaries) depositing shares or surrendering ADSs for the purpose of withdrawal. According to our amended and restated deposit agreement with our depositary,depository, dated October 27, 2020,December 29, 2017, as later amended, holders of our ADSs no longer have to pay our depositarydepository any cash distribution or depositarydepository service fees. Other fees or charges are set forth in the table below.
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For:Persons depositing or withdrawing shares or ADS holders must pay to the depositary:depository:
Issuance of ADSs, including issuances resulting from a distribution of our shares or rights or other propertyUS$5.00 (or less) per 100 ADSs (or portion of 100 ADSs)
Cancellation of ADSs for the purpose of withdrawal, including if the deposit agreement terminatesUS$5.00 (or less) per 100 ADSs (or portion of 100 ADSs)
Any cash distribution to ADS holders
DepositaryDepository service
Distribution of securities distributed to holders of deposited securities that are distributed to ADS holdersA fee equivalent to the fee that would be payable if securities distributed had been shares and the shares had been deposited for ADS issuance
Transfer and registration of shares on our share register to or from the name of the depositarydepository or its agent when a shareholder deposits or withdraws sharesRegistration or transfer fees
Cable, telex and facsimile transmissions (when expressly provided in the deposit agreement)Expenses of the depositarydepository
Converting foreign currency to U.S. dollarsExpenses of the depositarydepository
Taxes and other governmental charges the depositarydepository or the custodian have to pay on any ADS or share underlying an ADS, for example, stock transfer taxes, stamp duty or withholding taxesAs necessary
Any charges incurred by the ADS depositarydepository or its agents for servicing the deposited securitiesAs necessary

Under certain circumstances, holders may convert their ADSs to common shares listed on Euronext Amsterdam. Holders of VEON common shareshares are not subject to the fees payable by ADS holders set forth above.

Fees Payable by the DepositaryDepository to Us
    Our depositarydepository has agreed to reimburse us or pay us for certain maintenance costs for the ADS program, including expenses of postage and envelopes for mailing annual and interim financial reports, printing and distributing dividend checks, electronic filing of U.S. Federal tax information, mailing required tax forms, stationery, postage, facsimile and telephone calls.

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In certain instances, our depositarydepository has agreed to waive certain fees and expenses.
Ratio Change Under the American Depositary Receipt Program

On March 8, 2023, we changed the ratio in the Company’s ADR program, comprising a change in the ratio of American Depositary Shares (the “ADSs”) to VEON common shares (the “Shares”) from one (1) ADS representing one (1) Share, to one (1) ADS representing twenty-five (25) Shares (the “Ratio Change”).

     Pursuant to the Ratio Change, as of the Effective Date, record holders who directly held ADRs were required to exchange their existing ADRs for new ADRs on the basis of one (1) new ADR for every twenty-five (25) existing ADRs surrendered.

For ADS holders, the Ratio Change had the same effect as a one for twenty five reverse ADS split. No new Shares were issued in connection with the Ratio Change and the ADSs continue to be traded on the Nasdaq Capital Market under the symbol “VEON.”
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PART II
ITEM 13. DEFAULTS, DIVIDEND ARREARAGES AND DELINQUENCIES
    None.

ITEM 14. MATERIAL MODIFICATIONS TO THE RIGHTS OF SECURITY HOLDERS AND USE OF PROCEEDS
    For a summary of the modifications made to our bye-laws in July 2018,June 2021 and June 2023, see Item 10B. 10.B—Memorandum and Articles of Association.
ITEM 15. CONTROLS AND PROCEDURES
Disclosure Controls and Procedures
    An evaluation was carried out under the supervision of and with the participation of our management, including our co-ChiefGroup Chief Executive OfficersOfficer (“co-CEOs”GCEO”) and Group Chief Financial Officer (“GCFO”) of the effectiveness of the design and operation of our disclosure controls and procedures as of the end of the period covered by this Annual Report on Form 20-F. These disclosure controls and procedures include our Disclosure and Review Committee’s review of the preparation of our Exchange Act reports. The Disclosure and Review Committee also provides an additional verification of our disclosure controls and procedures. There are inherent limitations to the effectiveness of any system of disclosure controls and procedures, including the possibility of human error and the circumvention or overriding of the controls and procedures. Accordingly, even effective disclosure controls and procedures can only provide reasonable assurance of achieving their control objectives. Based upon the evaluation, our co-CEOsGCEO and GCFO have concluded that as of December 31, 2020,2022, our disclosure controls and procedures were effectivenot effective. They reached this conclusion due to the presence of the material weakness in providing reasonable assurance that information required to be disclosed by us in our reports filed under the Exchange Act is recorded, processed, summarized and reported within the time periods specified in the SEC’s rules and forms, and that such information is accumulated and communicated to our management, including our co-CEOs and GCFO,internal control over financial reporting as appropriate, to allow timely decisions regarding required disclosure.

described below.
Management’s Annual Report on Internal Control Over Financial Reporting
    Our management is responsible for establishing and maintaining adequate internal control over financial reporting as defined in Rules 13a-15(f) and 15d-15(f) under the Exchange Act. Our internal control system was designed to provide reasonable assurance regarding the reliability of financial reporting and the preparation and fair presentation of VEON Ltd.’s published consolidated financial statements under generally accepted accounting principles.

    There are inherent limitations to the effectiveness of any system of controls and procedures, including the possibility of human error, and the circumvention or overriding of the controls and procedures.procedures, and reasonable resource constraints. Because of its inherent limitations, internal control over financial reporting may not prevent or detect misstatements. Also, projections of any evaluation of effectiveness to future periods are subject to risk that controls may become inadequate because of changes in conditions, or that the degree of compliance with the company’s policies and procedures may deteriorate.

    Our management has assessed the effectiveness of our company’s internal control over financial reporting as of December 31, 2020.2022. In making its assessment, our management has utilized the criteria set forth in the Internal Control - Integrated Framework (2013) issued by the Committee of Sponsoring Organizations of the Treadway Commission and the Securities and Exchange Commission’s Guidance Regarding Management’s Report on Internal Control Over Financial Reporting Under Section 13(a) or 15(d) of the Exchange Act.

    As a result of management’s assessment of our internal control over financial reporting as of December 31, 2020,2022, our management concluded that our internal control over financial reporting was effective.not effective as of December 31, 2022 due to the material weakness described below.
A material weakness is a deficiency, or a combination of deficiencies, in internal control over financial reporting such that there is a reasonable possibility that a material misstatement of our annual or interim consolidated financial statements will not be prevented or detected on a timely basis.
We identified a material weakness related to the accounting and financial statement presentation for disposals of businesses. Specifically, we did not design and maintain effective controls to address and review the accounting treatment and appropriate financial statement presentation for disposals of businesses. The material weakness resulted in the restatement of our 2022 consolidated financial statements. It also resulted in adjustments to our 2022 consolidated financial statements related
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to classification of items within continuing and discontinued operations and to the accounting treatment of foreign currency translation. Additionally, the material weakness could result in a misstatement of any account balances or disclosures that would result in a material misstatement to the annual or interim consolidated financial statements that would not be prevented or detected. The restatement is more fully described in Note 24 to the financial statements included elsewhere in this annual report.

Notwithstanding such material weakness in internal control over financial reporting, our GCEO and GCFO have concluded that our consolidated financial statements included in this Annual Report on Form 20-F present fairly, in all material respects, our financial position, results of operations and cash flows at and for the periods presented in conformity with IFRS.

Remediation Plan for the Material Weakness
We are taking and will continue to take steps to remediate the material weakness. The steps will include designing and implementing control activities over disposals of businesses to specifically review the proper accounting treatment and the related presentation and accuracy of each component of a disposal of a subsidiary in the consolidated financial statements including within the income statement, statement of changes in equity and statement of comprehensive income. The process of implementing and operating an effective financial reporting system is a continuous effort that requires us to anticipate and react to changes in our business and the economic and regulatory environments and to expend significant resources to maintain a financial reporting system that is adequate to satisfy our reporting obligations. Additional time is required to complete implementation as well as to assess and ensure the sustainability of these procedures. We believe that the actions we take will be effective in remediating the material weakness described above and we will continue to devote significant time and attention to these remediation efforts. As we continue to evaluate and take actions to improve our internal control over financial reporting, we may take additional actions to address control deficiencies or modify certain of the remediation measures described above. There can be no assurance that the actions we are taking and will take will be sufficient to remediate the material weakness by December 31, 2023. At this time, we cannot provide an estimate of costs expected to be incurred in connection with implementing this remediation plan; however, these remediation measures will be time consuming and may incur significant costs.

Attestation report Independent Registered Public Accounting Firm
    PricewaterhouseCoopers Accountants N.V. (“PwC”),PwC, VEON Ltd.’s independent registered public accounting firm, has audited and issued an attestation report on the effectiveness of VEON Ltd.’s internal controls over financial reporting as of December 31, 2020,2022, a copy of which appears in Item 18.
18—Financial Statements
.
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Changes in Internal Control Over Financial Reporting
    There    Except as described above in Remediation Plan for the Material Weakness, there have been no changes in our internal control over financial reporting identified in connection with an evaluation thereof that occurred during the period covered by this Annual Report on Form 20-F that have materially affected, or are reasonably likely to materially affect, our internal control over financial reporting.

ITEM 16. [RESERVED]

ITEM 16A. AUDIT COMMITTEE FINANCIAL EXPERT
    The boardBoard of directorsDirectors has determined that Robert Jan van de Kraats,Michiel Soeting, chair of our auditAudit and risk committee,Risk Committee, is a “financial expert,” as defined in Item 16A of Form 20-F. Mr. van de KraatsSoeting is “independent,” as defined in Rule 10A-3 under the Exchange Act. For a description of Mr. van de Kraats’sSoeting’s experience, see Item 6-Directors, Senior Management and Employees-A. 6.A—Directors and Senior Management-BoardManagement—Board of Directors-Robert Jan van de KraatsDirectors—Michiel Soeting.

ITEM 16B. CODE OF ETHICS
Our group-wideGroup-wide Code of Conduct (“Code”) applies to all VEON employees, officers and directors, including its principal executive officer, principal financial officer, and principal accounting officer or controller. The Code includes a code of ethics, as defined in this Item 16B16.B of Form 20-F under the Exchange Act. Our Code is available on our website at http://www.veon.com, under “We are VEON /Values & Culture” (information appearing on the website is not incorporated by reference into this Annual Report on Form 20-F). The fundamental principles of the Code are: to deter wrongdoing and to promote honest and ethical conduct; full, fair, accurate, timely, and understandable disclosure; compliance with applicable laws, rules, and regulations; prompt internal reporting of violations of the Code; and accountability for adherence to the Code. When required, we will disclose on our website at the same address any amendment to or waiver of the Code, including any implicit waiver, that our board of directors may grant.

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ITEM 16C. PRINCIPAL ACCOUNTANT FEES AND SERVICES
PricewaterhouseCoopers Accountants N.V. (PCAOB ID: 1395) have served as our independent public accountants for the fiscal years ended December 31, 20202022 and December 31, 2019,2021, for which audited financial statements appear in this Annual Report on Form 20-F. The following table presents the aggregate fees for professional services and other services rendered by PricewaterhouseCoopers Accountants N.V. and their member firms in 20202022 and 2019.2021.
Year ended December 31,Year ended December 31,
(In millions of U.S. dollars)(In millions of U.S. dollars)20202019(In millions of U.S. dollars)20222021
Audit FeesAudit Fees9.9Audit Fees9.610.9
Audit-Related FeesAudit-Related Fees1.11.3Audit-Related Fees0.2
Tax FeesTax FeesTax Fees
All Other FeesAll Other Fees0.1All Other Fees0.1
TotalTotal11.111.2Total9.611.2

Audit Fees
    Audit Fees mainly consisted of fees for the audit of the consolidated financial statements as of and for the years ended December 31, 20202022 and 2019,2021, the review of quarterly consolidated financial statements and services provided in connection with regulatory and statutory filings, including Sarbanes-Oxley Section 404 attestation services.

Audit-Related Fees
    Audit-Related Fees are fees for assurance and related services which are reasonably related to the performance of audit or review and generally include audit and assurance services related to transactional offerings and reporting procedures and other agreed-upon services related to accounting and billing records.
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Tax Fees
    None.
All Other Fees
    None.
Audit Committee Pre-Approval Policies and Procedures
    The Sarbanes-Oxley Act of 2002 required VEON Ltd. to implement a pre-approval process for all engagements with its independent public accountants. In compliance with Sarbanes-Oxley requirements pertaining to auditor independence, VEON Ltd.’s audit and risk committee pre-approves the engagement terms and fees of VEON Ltd.’s independent public accountant for audit and non-audit services, including tax services. VEON Ltd.’s audit and risk committee pre-approved the engagement terms and fees of PricewaterhouseCoopers Accountants N.V. and its affiliates for all services performed for the fiscal year ended December 31, 2020.

2022.
ITEM 16D. Exemptions from the Listing Standards for Audit CommitteesEXEMPTIONS FROM THE LISTING STANDARDS FOR AUDIT COMMITTEES
    None.

ITEM 16E. PURCHASES OF EQUITY SECURITIES BY THE ISSUER AND AFFILIATED PURCHASES
    None.

ITEM 16F. CHANGE IN REGISTRANT’S CERTIFYING ACCOUNTANT
    None.In the second quarter of 2022, in connection with tender discussions to audit our fiscal year ended December 31, 2022, our independent registered public accounting firm, PricewaterhouseCoopers Accountants N.V. (“PwC”), informed us that they would not stand for re-election at the conclusion of their term of appointment, if appointed. PwC’s term of appointment concluded upon the issuance of their audit report included in this Annual Report.
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We have not yet appointed a new independent registered public accounting firm for the year ending December 31, 2023.

The reports of PwC for the fiscal years ended December 31, 2021 and December 31, 2022 did not contain an adverse opinion or a disclaimer of opinion, and were not qualified or modified as to uncertainty, audit scope, or accounting principles, except for (a) the December 31, 2021 report includes an explanatory paragraph in such report regarding substantial doubt about the Company’s ability to continue as a going concern and a paragraph on change in accounting principle and (b) the December 31, 2022 report includes (i) an explanatory paragraph in such report regarding substantial doubt about the Company’s ability to continue as a going concern and (ii) an explanatory paragraph regarding the restatement of the Company’s consolidated financial statements in this Annual Report on Form 20-F as of and for the year ended December 31, 2022.

During the two most recent fiscal years and the subsequent interim period through July 24, 2023, there have been no disagreements with PwC on any matter of accounting principles or practices, financial statement disclosure, or auditing scope or procedure, which disagreements, if not resolved to its satisfaction, would have caused PwC to make reference in connection with its reports, or any “reportable event” as such term is defined in Item 16F(a)(1)(v) of Form 20-F, other than as disclosed in this Item 16F and the material weakness in our internal control over financial reporting reported in Item 15 — Controls and Procedures.
The Company has provided PwC with a copy of the foregoing disclosure and has requested and received from PwC a letter addressed to the SEC stating whether they agree with the above statements. A copy of PwC’s letter, dated July 24, 2023, is filed herewith as Exhibit 15.2.
ITEM 16G. CORPORATE GOVERNANCE
VEON is committed to delivering high standards of corporate governance, both now and in the future.governance. Our governance structure is designed to promote integrity in everything we do and we are committed to responsible and effective governance as a core element of our culture.

VEON appreciates the importance of good corporate governance in supporting the delivery of our strategy. We also recognize our duties to comply with the requirements of our ultimate parent company, a Bermuda corporation listed on NASDAQ and Euronext Amsterdam. We aspire to implement best practice in corporate governance as appropriate to our company structure and operating model. Our governance structure reinforces integrity by providing appropriate oversight over the decisions we make and the actions we take.

Accordingly, the companyCompany has adopted corporate governance practices and bye-laws which establish clear rules of governance, ranging from matters requiring approval of the company’sCompany’s shareholders and members of its board of directors, conflict of interest requirements, and director and management duties and obligations.

We are a “foreign private issuer” under applicable U.S. federal securities laws. We comply with the corporate governance rules applicable to foreign private issuers listed on the NASDAQ Global SelectCapital Market.

    We As a result, we are permitted to follow “home country practice” in Bermuda in lieu of the provisions of NASDAQ’s corporate governance rules, except that we are required to: (1) have a qualifying audit committee under NASDAQ listing rule 5605(c)(3); (2) ensure that our audit committee’s members meet the independence requirement under NASDAQ listing rule 5605(c)(2)(A)(ii); and (3) comply with the voting rights requirements under NASDAQ listing rule 5640.

    In accordance with NASDAQ listing rule 5615(a)(3)(B), the following is a summary of the “home country practices” in Bermuda that we followfollowed in lieu of the relevant NASDAQ listing rules.

rules based on our committees during 2022 and up to July 6, 2023. We will re-evaluate our practice against the relevant NASDAQ listing rules once our Board of Directors has adopted a charter for our newly established RGC and revised our Audit and Risk Committee charter to reflect our updated committee structure.
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Disclosure of Third Party Director and Nominee Compensation
    NASDAQ listing rule 5250(b)(3) provides that each U.S. company listed on NASDAQ must disclose the material terms of all agreements and arrangements between any director or nominee for director, and any person or entity other than the company, relating to compensation or other payment in connection with such person’s candidacy or service as a director of the company. Bermuda law does not impose any such requirement on VEON Ltd. As a foreign private issuer, we are exempt from complying with this NASDAQ requirement, and some of our directors have agreements with persons or entities other than the company.

Director Independence
    NASDAQ listing rule 5605(b)(1) provides that each U.S. company listed on NASDAQ must have a majority of independent directors, as defined in the NASDAQ rules. Bermuda law does not require that we have a majority of independent directors. Although as a foreign private issuer we are exempt from complying with this NASDAQ requirement, we do currently have a majority of independent directors as defined in the NASDAQ rules.

Executive Sessions
    NASDAQ listing rule 5605(b)(2) requires that the independent directors, as defined in the NASDAQ rules, of a U.S. company listed on the NASDAQ Global Select Market meet at regularly scheduled executive sessions at which only such independent directors are present. Bermuda law does not impose any such requirement on VEON Ltd. As a foreign private issuer, we are exempt from complying with this NASDAQ requirement and our internal corporate governance rules and procedures do not currently require independent directors to meet at regularly scheduled executive sessions.

    From time to time, however, the board has requested that management not be present for portions of board meetings in order to allow the board to serve as a more effective check on management.

Independent Director Oversight of Director Nominations
    NASDAQ rule 5605(e)(1) requires that director nominees of U.S. listed companies are selected, or recommended for the board’s selection, either by (1) a majority of the board’s independent directors, as defined in the NASDAQ rules, in a vote in which only such independent directors participate or (2) a nominations committee composed solely of independent directors, as defined in the NASDAQ rules. Bermuda law does not impose any such requirement on VEON Ltd. As a foreign private issuer, we are exempt from complying with the NASDAQ requirement regarding independent director oversight of director nominations. Our nominating and corporate governance committeeThe NCGC, which is responsible for identifying and selecting candidates to serve as directors, is not completely comprised of independent directors.
Compensation and Talent Committee
    NASDAQ rule 5605(d)(2) requires that U.S. listed companies have a compensation committee with at least two members and composed entirely of independent directors, as defined in the NASDAQ rules. In addition, the NASDAQ rules require a U.S. listed company’s compensation committee to have a charter that meets the requirements of rule 5605(d)(1) and the responsibilities and authorities listed in rule 5605(d)(3). Bermuda law does not impose any such requirements on VEON Ltd. As a foreign private issuer, we are exempt from complying with the NASDAQ requirements described in this paragraph. However, our board of directors has established a compensation and talent committee, which currently comprises three directors, two of whom are independent as defined in the NASDAQ rules, and acts in an advisory capacity to our board of directors with respect to compensation and talent issues. The compensation and talent committeeCTC is responsible for approving the compensation of the directors and officers of VEON Ltd. and the CEOs of our operating companies, employee benefit plans and any equity compensation plans of VEON Ltd.
Audit Committee
    NASDAQ rule 5605(c)(2)(A) requires that U.S. listed companies have an audit committee composed of at least three members, each of whom is an independent director, as defined in the NASDAQ rules. Bermuda law does not impose any such requirement on VEON Ltd. As a foreign private issuer, we are exempt from complying with the NASDAQ requirement to have an audit committee with at least three members. However, our audit and risk committee currently comprises three directors, all of whom meet the criteria for independence set forth in Rule 10A-3 under the Exchange Act. The audit and risk committee is primarily responsible for the appointment, compensation, retention and oversight of the auditors, establishing procedures for addressing complaints related to accounting or audit matters and engaging necessary advisors.
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Equity Compensation Plans
    NASDAQ rule 5635(c) requires that U.S. listed companies give shareholders an opportunity to vote on all stock option or other equity compensation plans and material amendments thereto (with specific exceptions). Bermuda law does not impose any such requirement on VEON Ltd. As a foreign private issuer, we are exempt from complying with this NASDAQ requirement, and no equity compensation plans have been submitted for approval by our shareholders.

ITEM 16H. MINE SAFETY DISCLOSURE
    Not required.
ITEM 16I. DISCLOSURE REGARDING FOREIGN JURISDICTIONS THAT PREVENT INSPECTIONS
    Not required.
ITEM 16J. INSIDER TRADING POLICIES
    Not required.
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PART III

ITEM 17. FINANCIAL STATEMENTS
    We have responded to Item 18 in lieu of this Item.

ITEM 18. FINANCIAL STATEMENTS
    The financial information required by this item, together with the report of PricewaterhouseCoopers Accountants N.V., is set forth on pages F-1 through F-67.

F-93.
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ITEM 19. ExhibitsEXHIBITS
Incorporated by ReferenceIncorporated by ReferenceIncorporated by Reference
NumberNumberDescription of ExhibitFormFile No.ExhibitDateFiled HerewithNumberDescription of ExhibitFormFile No.ExhibitDateFiled Herewith
1.11.1

20-F001-346941.13/14/20191.1

*
1.21.220-F001-346941.24/03/20171.220-F001-346941.204/03/2017
2.12.1F-6333-164781112/22/20172.1F-6333-164781112/22/2017
2.22.2F-4333-1647702.32/8/20102.2F-4333-1647702.32/8/2010
2.32.313D005-8544299.112/5/20132.313D005-8544299.112/5/2013
2.42.46-K001-346944.19/26/20162.46-K001-346944.19/26/2016
2.52.520-F001-346942.603/14/20202.520-F001-346942.603/14/2020
4.14.1*4.120-F001-346944.13/15/2021
4.24.2S-8333-1803684.33/27/20124.2S-8333-1803684.33/27/2012
4.34.3S-8333-1832944.38/14/20124.3S-8333-1832944.38/14/2012
4.44.4S-8333-1663154.34/27/20104.4S-8333-1663154.34/27/2010
4.54.5S-8333-1663154.44/27/20104.5S-8333-1663154.44/27/2010
4.6†#4.6†#*
88 *8 *
12.112.1 *12.1 *
12.212.2*12.2 *
12.3 *
13.113.1 *13.1 *
15.115.1 *15.1 *
15.215.2*
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101.CAL
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XBRL Taxonomy Extension Scheme Definition Linkbase(1)
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XBRL Instance Document(1)
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101.SCH
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XBRL Taxonomy Extension Scheme Calculation Linkbase(1)
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____________________

(1)     The following materials from the our Annual Report on Form 20-F for the year ended December 31, 2020,2022, formatted in eXtensible Business Reporting Language (XBRL): (i) Consolidated income statement for the year ended December 31, 2020, 20192022, 2021 and 2018;2020; (ii) Consolidated statement of comprehensive income for the year ended December 31, 2020, 20192022, 2021 and 2018;2020; (iii) Consolidated statement of financial position for the year ended December 31, 20202022 and 2019;2021; (iv) Consolidated statement of changes in equity for the year ended December 31, 2020, 20192022, 2021 and 2018;2020; (v) Consolidated statement of cash flows for the year ended December 31, 2020, 20192022, 2021 and 2018;2020; and (vi) Notes to consolidated financial statements. Users of this data are advised, in accordance with Rule 406T of Regulation S-T promulgated by the SEC, that this Interactive Data File is deemed not filed or part of a registration statement or prospectus for purposes of Sections 11 or 12 of the Securities Act of 1933, is deemed not filed for purposes of Section 18 of the Exchange Act, and otherwise is not subject to liability under these sections.

†    Confidential treatment has been requested over certain parts of this exhibit. Portions of this exhibit have been redacted in compliance with Item 601(a)(6) and Item 601(b)(10) of Regulation S-K.
#    Schedules have been omitted pursuant to Item 601(a)(5) of Regulation S-K. The Company hereby undertakes to supplementally furnish copies of any omitted schedules to the Securities and Exchange Commission upon request.

VEON Ltd. has not filed as exhibits instruments relating to long-term debt, under which the total amount of securities authorized does not exceed 10% of the total assets of VEON Ltd. and its subsidiaries on a consolidated basis. VEON Ltd. agrees to furnish a copy of any such instrument to the Securities and Exchange Commission upon request.

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SIGNATURE
    The registrant hereby certifies that it meets all of the requirements for filing on Form 20-F and that it has duly caused and authorized the undersigned to sign this Annual Report on Form 20-F on its behalf.

VEON LTD.

By:    /s/Kaan Terzioğlu
Name: Kaan Terzioğlu
Title:    Co-ChiefChief Executive Officer
Date:     March 15, 2021July 24, 2023

By:        
/s/ Sergi Herrero
Name: Sergi Herrero
Title:     Co-Chief Executive Officer
Date:     March 15, 2021



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Consolidated financial statements

VEON Ltd.
As of December 31, 20202022 and
for the three years then ended

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Report of Independent Registered Public Accounting Firm

To theBoard of Directors and Shareholders of VEON Ltd.

Opinions on the Financial Statements and Internal Control over Financial Reporting

We have audited the accompanying consolidated statementsstatement of financial position of VEON Ltd. and its subsidiaries (the(the “Company”) as of December 31, 20202022 and 2019, 2021,and the related consolidated income statements,statement and statements of comprehensive income, of changes in equity and of cash flows for each of the three years in the period ended December 31, 2020,2022, including the related notes (collectively referred to as the “consolidated financial statements”). We also have audited the Company’s internal control over financial reporting as of December 31, 2020,2022, based on criteria established inInternal Control - Integrated Framework(2013)issued by the Committee of Sponsoring Organizations of the Treadway Commission (COSO).

In our opinion, the consolidated financial statements referred to above present fairly, in all material respects, the financial position of the Company as of December 31, 20202022 and 2019,2021, and the results of its operations and its cash flows for each of the three years in the period ended December 31, 2020 2022in conformity with International Financial Reporting Standards as issued by the International Accounting Standards Board. Also in our opinion, the Company maintained,did not maintain, in all material respects, effective internal control over financial reporting as of December 31, 2020,2022, based on criteria established in Internal Control - Integrated Framework (2013) issued by the COSO.COSO because a material weakness in internal control over financial reporting existed as of that date related to the Company not designing and maintaining effective controls to address and review the accounting treatment and appropriate financial statement presentation for disposals of businesses.
A material weakness is a deficiency, or a combination of deficiencies, in internal control over financial reporting, such that there is a reasonable possibility that a material misstatement of the annual or interim financial statements will not be prevented or detected on a timely basis. The material weakness referred to above is described in Management's Annual Report on Internal Control Over Financial Reporting appearing under Item 15. We considered this material weakness in determining the nature, timing, and extent of audit tests applied in our audit of the 2022 consolidatedfinancial statements, and our opinion regarding the effectiveness of the Company’s internal control over financial reporting does not affect our opinion on those consolidated financial statements.
Restatement of Previously Issued Financial Statements

Change in Accounting Principle
As discussed in the section ‘Restatement of 2022 consolidated financial statements’ in Note 2 and Note 424 to the consolidated financial statements, the Company changedhas restated its 2022 financial statements to correct an error.


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Substantial Doubt about the manner in which it accounts for leasesCompany’s Ability to Continue as a Going Concern

The accompanying consolidated financial statements have been prepared assuming that the Company will continue as a going concern. As discussed in the prior year.

section ‘Ongoing conflict between Russia and Ukraine’ in Note 24 to the consolidated financial statements, the Company has been negatively impacted and will continue to be negatively impacted by the consequences of the Russian government’s invasion of Ukraine ( ‘Ongoing conflict between Russia and Ukraine’), and has stated that these events or conditions indicate that a material uncertainty exists that may cast significant doubt (or raise substantial doubt as contemplated by PCAOB standards) on the Company’s ability to continue as a going concern. Management's plans in regard to these matters are also described in the section ‘Ongoing conflict between Russia and Ukraine’ in Note 24. The consolidated financial statements do not include any adjustments that might result from the outcome of this uncertainty.
Basis for Opinions

The Company's management is responsible for these consolidated financial statements, for maintaining effective internal control over financial reporting, and for its assessment of the effectiveness of internal control over financial reporting, included in Management's Annual Report on Internal Control over Financial Reporting appearing under Item 15.management’s report referred to above. Our responsibility is to express opinions on the Company’s consolidated financial statements and on the Company's internal control over financial reporting based on our audits. We are a public accounting firm registered with the Public Company Accounting Oversight Board (United States) (PCAOB) and are required to be independent with respect to the Company in accordance with the U.S. federal securities laws and the applicable rules and regulations of the Securities and Exchange Commission and the PCAOB.

We conducted our audits in accordance with the standards of the PCAOB. Those standards require that we plan and perform the audits to obtain reasonable assurance about whether the consolidated financial statements are free of material misstatement, whether due to error or fraud, and whether effective internal control over financial reporting was maintained in all material respects.

Our audits of the consolidated financial statements included performing procedures to assess the risks of material misstatement of the consolidated financial statements, whether due to error or fraud, and performing procedures that respond to those risks. Such procedures included examining, on a test basis, evidence regarding the amounts and disclosures in the consolidated financial statements. Our audits also included evaluating the accounting principles used and significant estimates made by management, as well as evaluating the overall presentation of the consolidated financial statements. Our audit of internal control over financial reporting included obtaining an understanding of internal control over financial reporting, assessing the risk that a material weakness exists, and testing and evaluating the design and operating effectiveness of internal control based on the assessed risk. Our audits also included performing such other procedures as we considered necessary in the circumstances. We believe that our audits provide a reasonable basis for our opinions.

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Definition and Limitations of Internal Control over Financial Reporting

A company’s internal control over financial reporting is a process designed to provide reasonable assurance regarding the reliability of financial reporting and the preparation of financial statements for external purposes in accordance with generally accepted accounting principles. A company’s internal control over financial reporting includes those policies and procedures that (i) pertain to the maintenance of records that, in reasonable detail, accurately and fairly reflect the transactions and dispositions of the assets of the company; (ii) provide reasonable assurance that transactions are recorded as necessary to permit preparation of financial statements in accordance with generally accepted accounting principles, and that receipts and expenditures of
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the company are being made only in accordance with authorizations of management and directors of the company; and (iii) provide reasonable assurance regarding prevention or timely detection of unauthorized acquisition, use, or disposition of the company’s assets that could have a material effect on the financial statements.

Because of its inherent limitations, internal control over financial reporting may not prevent or detect misstatements. Also, projections of any evaluation of effectiveness to future periods are subject to the risk that controls may become inadequate because of changes in conditions, or that the degree of compliance with the policies or procedures may deteriorate.

Critical Audit Matters

The critical audit matters communicated beloware mattersarising from the current period audit of the consolidated financial statements that were communicated or required to be communicated to the audit committee and that (i) relate to accounts or disclosures that are material to the consolidated financial statements and (ii) involved our especially challenging, subjective, or complex judgments.

The communication of critical audit matters does not alter in any way our opinion on the consolidatedfinancial statements, taken as a whole, and we are not, by communicating the critical audit matters below, providing separate opinions on the critical audit matters or on the accounts or disclosures to which they relate.

Valuation of goodwill and accuracy of goodwill impairment charge for the Russia and Algeria cash-generating unitsunit

As described in Notes 10, 11 and 1213 to the consolidated financial statements, the Company’s consolidated goodwill balance amounts to $2,682$394 million atas of December 31, 2020, and2022, together with the amount of goodwill associated with the Russia cash-generating unit of $617 million classified as held-for-sale as of December 31, 2022, and Algeria cash-generating units was $1,131consolidated goodwill impairment losses of $ o million, and $1,053together with a $ 446 million respectively. The Companygoodwill impairment loss for the Russia component as part of discontinued operations. Management conducts an annual impairment test as of September 30, or when circumstances indicate that the carrying value of goodwill may be impaired. Potential impairment is identified by comparing the recoverable value, in particular the fair value less cost of disposal, of a cash-generating unit to its carrying value. The annual goodwill impairment test for 2020 resulted in an impairment charge of $723 million in the Russia cash-generating unit and headroom of $75 million in the Algeria cash-generating unit. Fair value is estimated by management using a discounted cash flow model.model, based on cash flow projections from business plans adjusted for a market participant’s view. In estimating the fair value of the cash-generating units, management uses assumptions relating to the discount rate as well as the projected revenue growth rate, projected operating margin, projected capital expenditure, and the related terminal rates.

As of March 31, 2022 management identified circumstances that indicated a trigger that the carrying value of the Russia cash-generating-unit might be impaired and performed an additional goodwill impairment test resulting in the impairment charge mentioned above. The fair value less cost of disposal (‘FVLCD’) for Russian operations as of September 30, 2022, was based on the expected sales proceeds from third party bids which have been substantiated by the final share price consideration of RUB 130 billion reflected in the SPA signed on November 24, 2022 (approximately US$ 1,900 million as per December 31, 2022). Based on the annual goodwill impairment test in the current year, no additional impairment charge was recorded.
The principal consideration for our determination that performing procedures relating to the valuation of goodwill and the accuracy of the goodwill impairment charge for the Russia and Algeria cash-generating unitsunit is a critical audit matter is the application of significant judgment by management when developing the fair value measurement of the cash-generating units.unit. This in turn led to a high degree of auditor judgment, subjectivity, and effort in performing procedures to evaluate management’s significant assumptions related to the discount rate
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as well as the projected revenue growth rate, projected operating margin, projected capital expenditure, and the related terminal rates. In addition, the audit effort involved the use of professionals with specialized skillsskill and knowledge to assist in performing these procedures and evaluating the audit evidence obtained.

Addressing the matter involved performing procedures and evaluating audit evidence in connection with forming our overall opinion on the consolidated financial statements. These procedures included testing the effectiveness of controls relating to management’s goodwill impairment assessment, including controls over the valuation of the Russia and Algeria cash-generating units.unit. These procedures also included, among others, testing the completeness, accuracy and relevance of underlying data used in the models, and assessing the appropriateness of management’s identification of the cash-generating units.unit, recalculating the carrying values and confirming the exchange rates applied, performing a retrospective review of the prior year estimates by comparing the current year actual results to those projected in the prior year, and testing the accuracy of the impairment charge recorded. Evaluating the composition of management’s future cash flow forecasts and corresponding assumptions included consideration of (i) the current and past performance of the Russia and Algeria cash-generating units,cash- generating unit, (ii) the consistency with external market and industry data, (iii) the corroboration of strategic initiatives in Russia and Algeria with evidence obtained in other areas of the audit, including the assessment of the impact of the political situation including sanction laws and regulations and the macroeconomic environments in Russia on the business plan, (iv) assessing any indications of management bias in determining the significant assumptions, and (v) assessing the adequacy of disclosures in the financial statements.statements regarding assumptions, sensitivities, and headroom. Professionals with specialized skill and knowledge were used to assist in the evaluation of the Company’s discounted cash flow model and significant assumptions.


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Valuation of “uncertain income tax positions” and “non-income tax provisions” in Pakistan

As described in Notes 7 and 8 to the consolidated financial statements, the Company recorded total provisions of $155$133 million related to uncertain income tax positions and $86$49 million related to non-income tax provisions atas of December 31, 2020.2022. “Uncertain income tax positions” and “non-income tax provisions” in Pakistan make up a significant portion of the total provisions recorded. Given that the tax legislation in the markets in which the Company operates is unpredictable and gives rise to significant uncertainties, the Company’smanagement’s estimate of tax liabilities may differ from interpretations by the relevant tax authorities as to how regulations should be applied to actual transactions. Judgment is therefore required by management to determine whether it is probable that an uncertain income tax position will not be sustained and to estimate the amounts in the range of most likely outcomes. Judgment is also required by management in determining the degree of probability of an unfavorable outcome for non-income tax claims and the ability of management to make a reasonable estimate of the amount of loss.

The principal considerations for our determination that performing procedures relating to the valuation of “uncertain income tax positions” and “non-income tax provisions” in Pakistan is a critical audit matter are the application of significant judgments madejudgment by management when (i) assessing the likelihood that an uncertain income tax treatment is accepted by a tax authority and estimating the effect of the uncertainty, and (ii) determining the degree of probability of an unfavorable non-income tax outcome and the ability to make a reasonable estimate of the amount of loss. This in turn led to a high degree of auditor judgment, subjectivity, and effort in performing procedures to evaluate management’s estimation uncertainty, which included, among others, assessing facts and circumstances and interpretations of uncertain income tax treatments which support management’s judgments in the likelihood of sustaining an income tax position with the tax authorities and estimating the effect of the uncertainty based on the application of relevant tax laws as well as the likelihood of an unfavorable outcome for non-income tax claims and the reasonableness of the estimated amount of cash outflow. In addition, the audit
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effort involved the use of professionals with specialized skillsskill and knowledge to assist in performing these procedures and evaluating the audit evidence obtained.

Addressing the matter involved performing procedures and evaluating audit evidence in connection with forming our overall opinion on the consolidated financial statements. These procedures included, among others, testing the effectiveness of controls over the timely identification of new or changes in existing local tax laws, regulations, and judicial decisions, controls over the timely recognition of the liability for “uncertain income taxes”tax positions” and “non-income tax provisions” and controls over the review of required disclosures. These procedures also included, among others (i) testing the information used in the calculation of the liability for “uncertain income tax positions” and “non-income“non- income tax provisions”, including evaluating correspondence with tax authorities and assessing the outcomes of court decisions for industry-wide issues; (ii) testing the calculation and underlying estimates of the liability for “uncertain income tax positions” and “non-income tax provisions” by jurisdiction, including management’s assessment of the technical merits of uncertain“uncertain income tax positionspositions” as well as the technical merits of non-income tax claims; (iii) testing management’s assessment of both the identification of “uncertain income tax positions” and “non-income tax claims”provisions” and possible outcomes; (iv) evaluating the status and results of tax audits with the relevant tax authorities; and (v) assessing the adequacy of the disclosures in the financial statements. Professionals with specialized skill and knowledge were used to assist in the evaluation of the measurement of the Company’s “uncertain income tax positions” and “non-income tax provisions”, including evaluating the reasonableness of management’s assessment of whether uncertain income tax positions are probable of being sustained and the amount of potential benefit to be realized, evaluating the reasonableness of management’s assessment of the probability of an unfavorable outcome of the non-income tax claimclaims and the reasonableness of the estimated amount of loss, the application of relevant tax laws, and estimated interest and penalties.
Valuation of deferred tax assets in Bangladesh

As described in Note 8 to the consolidated financial statements, the Company recognized deferred tax assets for losses carried forward for $108 million in Bangladesh as of December 31, 2022. As the company has a history of recent losses, management should exercise judgment to determine whether there is convincing evidence that sufficient taxable profit will be available against which tax losses and credits can be used. Significant judgment is required to determine the amount that can be recognized which depends foremost on the probability assessment of the uncertain tax positions related to historic tax loss calculations, availability of future taxable profits, and the existence of taxable temporary differences.
The principal considerations for our determination that performing procedures relating to the valuation of deferred tax assets in Bangladesh is a critical audit matter are the application of significant judgment by management on the first time recognition of deferred tax assets and valuation of related “uncertain income tax positions” when (i) assessing the amounts of losses available for recognition, including the interpretation of tax rules, and assessing the likelihood that an uncertain income tax treatment is accepted by a tax authority and estimating the effect of the uncertainty, and (ii) estimating the amounts of future taxable profit, and uncertainty concerning a new business plan. This in turn led to a high degree of auditor judgment, subjectivity, and effort in performing procedures to evaluate management’s estimation uncertainty. Aforementioned included, among others, assessing facts and circumstances and interpretations of uncertain income tax treatments which support management’s judgments in the likelihood of sustaining an income tax position with the tax authorities and estimating the effect of the uncertainty based on the application of relevant tax laws, and evaluating the projections of future taxable profits. In addition, the audit effort involved the use of professionals with specialized skill and knowledge to assist in performing these procedures and evaluating the audit evidence obtained.
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Addressing the matter involved performing procedures and evaluating audit evidence in connection with forming our overall opinion on the consolidated financial statements. These procedures included, among others, testing the effectiveness of controls relating to deferred tax assets and “uncertain income tax positions”, more specifically, controls assessing the recoverability of the deferred tax assets, including controls over the assumptions and judgments used in the projections of future taxable income, controls over the timely identification of new or changes in existing local tax laws, regulations, and judicial decisions, controls over the timely recognition of “uncertain income tax positions”, and controls over the review of required disclosures. These procedures also included, among others (i) assessing the breakdown of the historic losses by year, uncertain income tax positions and the composition of the carry-forward deferred tax asset relating to tax losses, (ii) evaluating and testing the corporate tax positions taken by management, (iii) assessing the recoverability of the deferred tax assets through agreeing the forecasted future taxable profits with approved business plans, (iv) assessing whether the underlying trends and assumptions in the forecasts used were consistent with those used in the impairment tests, (v) assessing the underlying assumptions and forecasted revenues and costs, ascertaining inclusion of all required elements in the forecast, and recalculating taxable profits based on the applicable tax rules, (vi) assessing the past performance against business plans used by the company to determine the ability of management to forecast future taxable income (vii) assessing whether there are any local expiry periods together with any applicable restrictions in recovery, and (viii) assessing the adequacy of the disclosures in the financial statements. Professionals with specialized skill and knowledge were used to assist in the evaluation of the measurement of the Company’s “uncertain income tax positions”, including evaluating the reasonableness of management’s assessment of whether uncertain income tax positions are probable of being sustained, as well as in the evaluation of the valuation of the Company’s deferred tax assets, including the interpretation of local tax regulations, and evaluating the reasonableness of management’s assessment of whether deferred tax assets can be recognized in light of future taxable profits.


/s/ W. J. van der MolenM. de Ridder RA
PricewaterhouseCoopers Accountants N.V.
Amsterdam, the Netherlands
March 15, 2021July 24, 2023

We have served as the Company’s auditor since 2014.

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CONSOLIDATED INCOME STATEMENT
for the years ended December 31
(In millions of U.S. dollars, except per share amounts)Note20222021*2020*
Service revenues3,600 3,690 3,355 
Sale of equipment and accessories28 35 22 
Other revenues127 125 105 
Total operating revenues33,755 3,850 3,482 
Other operating income— — 
Service costs(448)(448)(431)
Cost of equipment and accessories(28)(36)(23)
Selling, general and administrative expenses4(1,533)(1,526)(1,403)
Depreciation12(557)(605)(553)
Amortization13(221)(194)(177)
Impairment (loss) / reversal11107 (27)(62)
(Loss) / gain on disposal of non-current assets(1)(10)
(Loss) / gain on disposal of subsidiaries988 — — 
Operating profit1,163 1,023 823 
Finance costs(583)(591)(569)
Finance income32 13 19 
Other non-operating gain / (loss)1526 84 
Net foreign exchange gain / (loss)181 (7)16 
Profit / (loss) before tax802 464 373 
Income taxes8(69)(344)(279)
Profit / (loss) from continuing operations733 120 94 
Loss after tax from discontinued operations and disposals of discontinued operations10(742)681 (410)
(Loss) / profit for the period(9)801 (316)
Attributable to:
The owners of the parent (continuing operations)656 75 102 
The owners of the parent (discontinued operations)(818)599 (451)
Non-controlling interest153 127 33 
(9)801 (316)
Basic and diluted gain / (loss) per share attributable to ordinary equity holders of the parent:**
from continuing operations20$0.37 $0.04 $0.06 
from discontinued operations20($0.46)$0.34 ($0.26)
Total20($0.09)$0.38 ($0.20)
Note202020192018
(In millions of U.S. dollars, except per share amounts)
Service revenues7,471 8,240 8,526 
Sale of equipment and accessories392 465 427 
Other revenues / other income117 158 133 
Total operating revenues37,980 8,863 9,086 
Other operating income9350 
Service costs(1,508)(1,554)(1,701)
Cost of equipment and accessories(382)(479)(415)
Selling, general and administrative expenses4(2,641)(2,965)(3,697)
Depreciation11(1,576)(1,652)(1,339)
Amortization12(343)(394)(495)
Impairment (loss) / reversal10(785)(108)(858)
Gain / (loss) on disposal of non-current assets(37)(43)(57)
Gain / (loss) on disposal of subsidiaries9(78)30 
Operating profit635 2,019 554 
Finance costs(683)(892)(816)
Finance income23 53 67 
Other non-operating gain / (loss)14111 21 (68)
Net foreign exchange gain / (loss)(60)(20)15 
Profit / (loss) before tax from continuing operations26 1,181 (248)
Income tax expense8(342)(498)(369)
Profit / (loss) from continuing operations(316)683 (617)
Profit / (loss) after tax from discontinued operations9(300)
Gain / (loss) on disposal of discontinued operations91,279 
Profit / (loss) for the period(316)683 362 
Attributable to:
The owners of the parent (continuing operations)(349)621 (397)
The owners of the parent (discontinued operations)979 
Non-controlling interest33 62 (220)
(316)683 362 
Basic and diluted gain / (loss) per share attributable to ordinary equity holders of the parent:
From continuing operations19($0.20)$0.36 ($0.23)
From discontinued operations19$0.00 $0.00 $0.56 
Total19($0.20)$0.36 $0.33 
*Prior year comparatives for the years ended December 31, 2021 and 2020 are adjusted following the classification of Russia as a discontinued operation (see Note 10).
** In accordance with IAS 33, Earnings per Share, the shares vested on December 31, 2022 and subsequently issued after the reporting period date have been included in the Earnings per Share calculation (see Note 20).

The accompanying notes are an integral part of these consolidated financial statements.
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CONSOLIDATED STATEMENT OF COMPREHENSIVE INCOME
for the years ended December 31
 (In millions of U.S. dollars)
2022
(as restated*)
20212020
Profit / (loss) for the period(9)801 (316)
Items that may be reclassified to profit or loss
Foreign currency translation(480)(200)(623)
Reclassification of accumulated foreign currency translation reserve to profit or loss upon disposal of foreign operation558 — 96 
Other— (3)(15)
Items that will not to be reclassified to profit or loss
Other27 — 
Other comprehensive income / (loss) for the period, net of tax105 (203)(541)
Total comprehensive income / (loss) for the period, net of tax96 598 (857)
Attributable to:
The owners of the parent(14)513 (800)
Non-controlling interests110 85 (57)
96 598 (857)
Total comprehensive income / (loss) for the period, net of tax from:
Continuing operations234 (5)189 
Discontinued operations(138)603 (1,046)
96 598 (857)
Note202020192018
 (In millions of U.S. dollars)
Profit / (loss)(316)683 362 
Items that may be reclassified to profit or loss
Foreign currency translation(623)49 (819)
Share of other comprehensive income / (loss) of Italy Joint Venture(18)
Other26 (7)
Items reclassified to profit or loss
Reclassification of accumulated foreign currency translation reserve to profit or loss upon disposal of foreign operation996 (79)
Reclassification of accumulated share of other comprehensive income / (loss) of Italy Joint Venture to profit or loss931 
Other15(15)(19)
Other comprehensive income / (loss) for the period, net of tax(541)56 (887)
Total comprehensive income / (loss) for the period, net of tax(857)739 (525)
Attributable to:
The owners of the parent(800)733 (138)
Non-controlling interests(57)(387)
(857)739 (525)
*Refer to Note 24 for further details with respect to the restatement.

The accompanying notes are an integral part of these consolidated financial statements.


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CONSOLIDATED STATEMENT OF FINANCIAL POSITION
as of December 31
(In millions of U.S. dollars)Note20222021
Assets
Non-current assets
Property and equipment122,8486,717 
Intangible assets131,9603,244 
Investments and derivatives167199 
Deferred tax assets8274228 
Other assets6157216 
Total non-current assets5,31010,504 
Current assets
Inventories18111 
Trade and other receivables5456690 
Investments and derivatives1612086 
Current income tax assets87270 
Other assets6208344 
Cash and cash equivalents173,1072,252 
Total current assets3,9813,553 
Assets classified as held for sale105,7921,864 
Total assets15,08315,921 
Equity and liabilities
Equity
Equity attributable to equity owners of the parent19569586 
Non-controlling interests198919 
Total equity7671,505 
Non-current liabilities
Debt and derivatives165,3369,404 
Provisions74787 
Deferred tax liabilities836115 
Other liabilities62036 
Total non-current liabilities5,4399,642 
Current liabilities
Trade and other payables1,0872,031 
Debt and derivatives162,8441,242 
Provisions759109 
Current income tax payables8180228 
Other liabilities6475773 
Total current liabilities4,6454,383 
Liabilities associated with assets held for sale104,232391 
Total equity and liabilities15,08315,921 

The accompanying notes are an integral part of these consolidated financial statements.
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CONSOLIDATED STATEMENT OF FINANCIAL POSITION
as of December 31
Note20202019
(In millions of U.S. dollars)
Assets
Non-current assets
Property and equipment116,8797,340 
Intangible assets124,1525,688 
Investments and derivatives15305235 
Deferred tax assets8186134 
Other assets6179163 
Total non-current assets11,70113,560 
Current assets
Inventories111169 
Trade and other receivables5572628 
Investments and derivatives1516582 
Current income tax assets87316 
Other assets6335354 
Cash and cash equivalents161,5941,250 
Total current assets2,8502,499 
Total assets14,55116,059 
Equity and liabilities
Equity
Equity attributable to equity owners of the parent181631,226 
Non-controlling interests850994 
Total equity1,0132,220 
Non-current liabilities
Debt and derivatives158,8327,759 
Provisions7141138 
Deferred tax liabilities8127141 
Other liabilities62833 
Total non-current liabilities9,1288,071 
Current liabilities
Trade and other payables1,9771,847 
Debt and derivatives151,2242,585 
Provisions7151222 
Current income tax payables8175102 
Other liabilities68831,012 
Total current liabilities4,4105,768 
Total equity and liabilities14,55116,059 

The accompanying notes are an integral part of these consolidated financial statements.
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CONSOLIDATED STATEMENT OF CHANGES IN EQUITY

for the year ended December 31, 20202022 (as restated**)
Attributable to equity owners of the parentAttributable to equity owners of the parent
(In millions of U.S. dollars)
NoteNumber of shares outstandingIssued capitalCapital SurplusOther capital reservesAccumulated deficit *Foreign currency translationTotalNon-controlling interestsTotal equity
(In millions of U.S. dollars, except for share amounts)
(In millions of U.S. dollars, except for share amounts)
NoteNumber of shares outstandingIssued capitalCapital SurplusOther capital reservesAccumulated deficit *Foreign currency translationTotalNon-controlling interestsTotal equity
As of January 1, 20201,749,127,404 2 12,753 (1,887)(1,330)(8,312)1,226 994 2,220 
As of January 1, 2022As of January 1, 20221,749,127,404 2 12,753 (1,990)(1,246)(8,933)586 919 1,505 
Profit / (loss) for the periodProfit / (loss) for the period— — — — (349)— (349)33 (316)Profit / (loss) for the period— — — — (162)— (162)153 (9)
Other comprehensive income / (loss)— — — (10)(4)(437)(451)(90)(541)
Transfer from OCI to income statement on disposal of subsidiary (reclassification adjustments)Transfer from OCI to income statement on disposal of subsidiary (reclassification adjustments)— — — — — 558 558 — 558 
Other comprehensive income / (loss) (excluding reclassification adjustments)Other comprehensive income / (loss) (excluding reclassification adjustments)— — — 27 — (437)(410)(43)(453)
Total comprehensive income / (loss)Total comprehensive income / (loss)   (10)(353)(437)(800)(57)(857)Total comprehensive income / (loss)   27 (162)121 (14)110 96 
Dividends declaredDividends declared20— — — — (262)— (262)(87)(349)Dividends declared21— — — — — — — (14)(14)
Disposal of subsidiaries with non-controlling interestsDisposal of subsidiaries with non-controlling interests10— — — — — — — (824)(824)
Changes in ownership interest in a subsidiaryChanges in ownership interest in a subsidiary— — — — (3)
OtherOther— — — (1)26 (26)(1)(1)Other224,229,272 — — (4)— — (4)— (4)
As of December 31, 20201,749,127,404 2 12,753 (1,898)(1,919)(8,775)163 850 1,013 
As of December 31, 2022As of December 31, 20221,753,356,676 2 12,753 (1,967)(1,411)(8,808)569 198 767 
**Refer to Note 24 for further details with respect to the restatement.

for the year ended December 31, 2019
Attributable to equity owners of the parent
 (In millions of U.S. dollars)
NoteNumber of shares outstandingIssued capitalCapital SurplusOther capital reservesAccumulated deficit *Foreign currency translationTotalNon-controlling interestsTotal equity
As of December 31, 20181,749,127,404 2 12,753 743 (1,412)(8,416)3,670 (891)2,779 
Adjustments due to new accounting standards— — — — (3)— (3)(1)(4)
As of January 1, 20191,749,127,404 2 12,753 743 (1,415)(8,416)3,667 (892)2,775 
Profit / (loss) for the period— — — — 621 — 621 62 683 
Other comprehensive income / (loss)— — — 105 112 (56)56 
Total comprehensive income / (loss)   6 622 105 733 6 739 
Dividends declared20— — — — (525)— (525)(108)(633)
Changes in ownership interest in a subsidiary
that do not result in a loss of control
9— — — (2,594)— — (2,594)1,986 (608)
Other— — — (42)(12)(1)(55)(53)
As of December 31, 20191,749,127,404 2 12,753 (1,887)(1,330)(8,312)1,226 994 2,220 

2021
Attributable to equity owners of the parent
 (In millions of U.S. dollars, except for share amounts)
NoteNumber of shares outstandingIssued capitalCapital SurplusOther capital reservesAccumulated deficit *Foreign currency translationTotalNon-controlling interestsTotal equity
As of January 1, 20211,749,127,404 2 12,753 (1,898)(1,919)(8,775)163 850 1,013 
Profit / (loss) for the period— — — — 674 — 674 127 801 
Other comprehensive income / (loss)— — — (1)(2)(158)(161)(42)(203)
Total comprehensive income / (loss)   (1)672 (158)513 85 598 
Dividends declared21— — — — — (89)(89)
Acquisition of non-controlling interest— — — (76)— — (76)69 (7)
Acquisition of subsidiary9— — — (16)— — (16)(10)
Other— — — — (2)— 
As of December 31, 20211,749,127,404 2 12,753 (1,990)(1,246)(8,933)586 919 1,505 

* Certain of the consolidated entities byof VEON Ltd. are restricted from remitting funds in the form of cash dividends or loans by a variety of regulations, contractual or local statutory requirements, refer to Note 2526 for further details.
The accompanying notes are an integral part of these consolidated financial statements.
F-9
F-12

Table of Contents
CONSOLIDATED STATEMENT OF CHANGES IN EQUITY

for the year ended December 31, 20182020
Attributable to equity owners of the parent
 (In millions of U.S. dollars, except for share amounts)
NoteNumber of shares outstandingIssued capitalCapital SurplusOther capital reservesAccumulated deficit *Foreign currency translationTotalNon-controlling interestsTotal equity
As of December 31, 20171,749,127,404 2 12,753 729 (1,486)(7,667)4,331 (441)3,890 
Adjustments due to new accounting standards— — — — 46 — 46 11 57 
As of January 1, 20181,749,127,404 2 12,753 729 (1,440)(7,667)4,377 (430)3,947 
Profit / (loss) for the period— — — — 582 — 582 (220)362 
Other comprehensive income— — — 11 (736)(720)(167)(887)
Total comprehensive income   11 587 (736)(138)(387)(525)
Dividends declared20— — — — (509)— (509)(93)(602)
Others— — — (50)(13)(60)19 (41)
As of December 31, 20181,749,127,404 2 12,753 743 (1,412)(8,416)3,670 (891)2,779 

Attributable to equity owners of the parent
 (In millions of U.S. dollars, except for share amounts)
NoteNumber of shares outstandingIssued capitalCapital SurplusOther capital reservesAccumulated deficit *Foreign currency translationTotalNon-controlling interestsTotal equity
As of January 1, 20201,749,127,404 2 12,753 (1,887)(1,330)(8,312)1,226 994 2,220 
Profit / (loss) for the period— — — — (349)— (349)33 (316)
Other comprehensive income— — — (10)(4)(437)(451)(90)(541)
Total comprehensive income   (10)(353)(437)(800)(57)(857)
Dividends declared21— — — — (262)— (262)(87)(349)
Changes in ownership interest in a subsidiary
that do not result in a loss of control
9— — — — — — — — — 
Others— — — (1)26 (26)(1)— (1)
As of December 31, 20201,749,127,404 2 12,753 (1,898)(1,919)(8,775)163 850 1,013 

* Certain of the consolidated entities byof VEON Ltd. are restricted from remitting funds in the form of cash dividends or loans by a variety of regulations, contractual or local statutory requirements, refer to Note 2526 for further details.


The accompanying notes are an integral part of these consolidated financial statements.
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Table of Contents
CONSOLIDATED STATEMENT OF CASH FLOWS
for the years ended December 31
(In millions of U.S. dollars)Note20222021*2020*
Operating activities
Profit / (loss) before tax802 464 373 
Non-cash adjustments to reconcile profit before tax to net cash flows
Depreciation, amortization and impairment loss / (reversal)671 826 792 
(Gain) / loss on disposal of non-current assets(9)10 
(Gain) / loss on disposal of subsidiaries(88)— — 
Finance costs583 591 569 
Finance income(32)(13)(19)
Other non-operating (gain) / loss(9)(26)(84)
Net foreign exchange (gain) / loss(181)(16)
Changes in trade and other receivables and prepayments(154)(141)(18)
Changes in inventories(12)(4)(5)
Changes in trade and other payables52 63 39 
Changes in provisions, pensions and other48 (14)(14)
Interest paid16(489)(521)(534)
Interest received25 12 20 
Income tax paid(284)(274)(269)
Net cash flows from operating activities from continuing operations933961 844
Net cash flows from operating activities from discontinued operations1,6241,677 1,599
Investing activities
Purchase of property, plant and equipment(634)(699)(550)
Purchase of intangible assets(376)(159)(132)
Receipts from / (Payments) on deposits(54)(58)(69)
Receipts from / (Investment in) financial assets****(14)(48)(8)
Acquisition of a subsidiary, net of cash acquired(16)— — 
Proceeds from sales of share in subsidiaries, net of cash40 — (10)
Other proceeds from investing activities, net(3)(3)(47)
Net cash flows from / (used in) investing activities from continuing operations(1,057)(967)(816)
Net cash flows from / (used in) investing activities from discontinued operations(599)(213)(1,050)
Financing activities
Proceeds from borrowings, net of fees paid **162,087 2,081 4,621 
Repayment of debt16(1,619)(1,977)(4,148)
Acquisition of non-controlling interest16— (279)(1)
Dividends paid to owners of the parent21— — (259)
Dividends paid to non-controlling interests(12)(17)(39)
Net cash flows from / (used in) financing activities from continuing operations456 (192)174 
Net cash flows from / (used in) financing activities from discontinued operations(340)(552)(277)
Net increase / (decrease) in cash and cash equivalents1,017 714 474 
Net foreign exchange difference related to continuing operations(95)(18)(51)
Net foreign exchange difference related to discontinued operations(21)(5)— 
Cash and cash equivalents classified as discontinued operations/held for sale at the beginning of the period113 — — 
Cash and cash equivalents classified as discontinued operations/held for sale at the end of the period(146)(113)— 
Cash and cash equivalents at beginning of period****2,239 1,661 1,238 
Cash and cash equivalents at end of period, net of overdraft ***173,1072,239 1,661 
(In millions of U.S. dollars)Note202020192018
Operating activities
Profit / (loss) before tax from continuing operations26 1,181 (248)
Non-cash adjustments to reconcile profit before tax to net cash flows
Depreciation, amortization and impairment loss / (reversal)2,704 2,154 2,692 
(Gain) / loss on disposal of non-current assets37 43 57 
(Gain) / loss on disposal of subsidiaries78 (1)(30)
Finance costs683 892 816 
Finance income(23)(53)(67)
Other non-operating (gain) / loss(111)(21)68 
Net foreign exchange (gain) / loss60 20 (15)
Changes in trade and other receivables and prepayments(107)(224)96 
Changes in inventories40 (28)(88)
Changes in trade and other payables94 52 274 
Changes in provisions, pensions and other(29)106 40 
Interest paid15(644)(714)(736)
Interest received23 58 60 
Income tax paid(388)(516)(404)
Net cash flows from operating activities2,4432,949 2,515
Investing activities
Purchase of property, plant and equipment and intangible assets(1,778)(1,683)(1,948)
Payments on deposits(142)(922)(32)
Receipts from deposits69 698 1,066 
Proceeds from sale of Italy Joint Venture2,830 
Receipts from / (investment in) financial assets(89)(9)62 
Other proceeds from investing activities, net30 28 19 
Net cash flows from / (used in) investing activities(1,910)(1,888)1,997 
Financing activities
Proceeds from borrowings, net of fees paid *154,621 2,610 807 
Repayment of debt15(4,376)(2,978)(4,122)
Acquisition of non-controlling interest9(1)(613)
Dividends paid to owners of the parent20(259)(520)(508)
Dividends paid to non-controlling interests(88)(138)(93)
Net cash flows from / (used in) financing activities(103)(1,639)(3,916)
Net increase / (decrease) in cash and cash equivalents430 (578)596 
Net foreign exchange difference(48)(9)(119)
Cash and cash equivalents at beginning of period1,204 1,791 1,314 
Cash and cash equivalents at end of period, net of overdraft **161,5861,204 1,791 
* Prior year comparatives for the years ended December 31, 2021 and 2020 are adjusted following the classification of Russia as a discontinued operation (see note 10)
** Fees paid for borrowings were US$29 (2019:11 (2021: US$23, 2018:32, 2020: US$64)29)
*** Overdrawn amount was US$8 (2019:0 (2021: US$46)13)

**** Certain comparative amounts have been reclassified, refer to
Note 24 for further details.
The accompanying notes are an integral part of these consolidated financial statements.
F-11F-14

Table of Contents
GENERAL INFORMATION ABOUT THE GROUP

1    GENERAL INFORMATION
VEON Ltd. (“VEON”,or the “Company”, and together with its consolidated subsidiaries, the “Group” or “we”) was incorporated in Bermuda on June 5, 2009. The registered office of VEON is Victoria Place, 31 Victoria Street, Hamilton HM 10, Bermuda. VEON’s headquarters and the principal place of business are located at Claude Debussylaan 88, 1082 MD Amsterdam, the Netherlands.
VEON generates revenue from the provision of voice, data and other telecommunication services through a range of mobilewireless, fixed and fixed-line technologies,broadband internet services, as well as selling equipment, infrastructure and accessories.
VEON’s American Depository Shares (“ADSs”) are listed on the NASDAQ Global SelectCapital Market (“NASDAQ”) and VEON’s common shares are listed on Euronext Amsterdam, the regulated market of Euronext Amsterdam N.V. (“Euronext Amsterdam”).

The consolidated financial statements prepared for Dutch statutory purposes were authorized by the Board of Directors for issuance on March 15, 2021.June 24, 2023 and filed on June 25, 2023. The Company has the ability to amend and reissue the consolidated financial statements. After the issuance of those financial statements, and prior to the filing of VEON Ltd.’s Annual Report on Form 20-F for the same period,the Company discovered an error in the consolidated statement of comprehensive income with respect to the derecognition of non-controlling interest for the sale of its Algerian operations (refer to Note 10 for further details) which has been corrected in these financial statements. Refer to Note 24 for further details. These consolidated financial statements included in this Annual Report on Form 20-F were re-authorized for issuance on July 24, 2023.
The consolidated financial statements are presented in United States dollars (“U.S. dollar” or “US$”). In these Notes, U.S. dollar amounts are presented in millions, except for share and per share (or ADS) amounts and as otherwise indicated.
Due to the ongoing conflict between Russia and Ukraine, material uncertainties have been identified that may cast significant doubt on the Company’s ability to continue as a going concern which are discussed in detail in Note 24 of these consolidated financial statements.

Major developments during the year ended December 31, 2020
Financing activities2022

Announced sale of Russia operations

On November 24, 2022, VEON entered into an agreement to sell VEON’s Russian operations to certain senior members of the management team of PJSC VimpelCom (“VimpelCom”), led by its current CEO, Aleksander Torbakhov. Under the agreement, VEON will receive consideration of RUB 130 billion (approximately US$1,900). The SPA contains provisions amongst others that in the event Vimpelcom acquires VEON Holdings B.V.’s debt in excess of the sales consideration, VEON will work with the purchasers to satisfy its obligations to them as a bondholder. The transaction is subject to certain closing conditions including the receipt of requisite regulatory approvals and licenses from relevant government authorities in Russia and Western jurisdictions (United States, United Kingdom, European Union, and Bermuda) for the proposed structure of the sale. As of July 24, 2023, Russian regulatory approvals have been obtained as well as the OFAC license and required authorizations from the United Kingdom and Bermudan authorities. The remaining closing conditions to be satisfied include any required license from the European Union or any required consent from VEON creditors in order to cancel the debt provided as consideration and/or complete the sale. The transaction is expected to be completed in 2023.
As a result of the expected disposal, VEON has classified its Russian operations as held-for-sale and discontinued operations upon the signing of the agreement on November 24, 2022. In Julyconnection with this classification, the Company no longer accounts for depreciation and amortization expenses of the assets of its Russian operations. The results for Russian operations in the consolidated income statements and the consolidated statements of cash flows for 2022, 2021 and 2020 VEON successfully refinanced its existing RUB30 billion (US$422) bilateral term loan agreement with VTB Bank.have been presented separately. For further details of the transaction, refer to Note 1510.
In June 2020, VEON Holdings B.V. entered into a new RUB bilateral term loan agreement with Sberbank for a total amountSale of RUB100 billion (US$1,450), which was used to refinance the existing Sberbank facilities. For further details please refer to Algeria operations
Note 15.
In April 2020,On July 1, 2021, VEON established a Global Medium Term Note program for the issuance of bonds in multiple currencies, with a limit equivalent to US$6,500. In June, September and November 2020, VEON issued senior unsecured notes of RUB20 billion (US$288), RUB10 billion (US$135), and US$1.25 billion respectively, under the program. For further details, refer to Note 15.
Coronavirus outbreak
The global outbreak of COVID-19 and associated containment and mitigation measures implemented worldwide have had a sustained impact on our operations and financial performance.
The second quarter saw the full impact on our operations of the lockdowns imposed across our markets in response to COVID-19. This resulted in material disruption to our retail operations following store closures, impacting gross connections and airtime sales. Restrictions on travel resulted in a significant decline in roaming revenues and the loss of migrant customers from our subscriber base, particularly in Russia.
Although VEON’s operations remained impacted by lockdown measures throughout the second half of the year, all operations saw a recovery in the performance as our local businesses continue building resilience to the restrictions related to COVID-19. Demand for our data services remains strong, enabling us to continue to grow our data revenues. We also experienced a shift in data traffic from mobile to fixed networks as lockdowns encouraged remote working and home schooling alongside a greater use of devices through our domestic broadband services.
An increase in demand for hard currencies, in part due to COVID-19, resulted in the devaluation of exchange rates in the countries in which VEON operates. As such, during the year ended December 31, 2020, the book value of assets and liabilities of our foreign operations, in U.S. dollar terms, decreased significantly, with a corresponding loss of US$623 recorded against the foreign currency translation reserve in Other Comprehensive Income.
Our management has taken appropriate measures to keep our personnel safe and secure. As of the date of these financial statements, other than as described above, we have not observed any particular material adverse impacts to our business, financial condition, and results of operations. The group liquidity is sufficient to fund the business operations for at least another 12 months.
Other developments
In October 2020, VEON concluded an agreement for the sale of its operating subsidiary in Armenia, to Team LLC for a consideration of US$51. For further details please refer to Note 9.
In September 2020, the Dhabi Group exercised its put option to sell usthe entirety of its 15% shareholding45.57% stake in Pakistan Mobile Communications Ltd ("PMCL"),its Algerian subsidiary, Omnium Telecom Algerie SpA (Algeria) (Omnium) to the Company’s subsidiaryFonds National d’Investissement (FNI). Omnium owns Algerian mobile network operator, Djezzy. Under the terms of the Shareholders’ Agreement, the transaction was completed on August 5, 2022 for a sales price of US$682 in Pakistan.cash. For further details pleaseof the transaction, refer to Note 1510.

Sale of Georgia operations

On March 31, 2022, VEON Georgia Holdings B.V. entered into a non-binding share purchase agreement with Miren Invest LLC (“Miren”), VEON's former local partner, for the sale of VEON Georgia LLC ("VEON Georgia"), our operating company in Georgia, for a sales price of US$45 in cash, subject to VEON corporate approvals and regulatory approvals. The required approvals were subsequently obtained and the sale was completed on June 8, 2022.

On June 8, 2022, upon completion of the sale to Miren, control of VEON Georgia was transferred to Miren and VEON recognized a US$88 gain on disposal of VEON Georgia, which includes the recycling of currency translation reserve in the amount of US$78.

F-15


Financing activities

VEON US$1,250 multi-currency revolving credit facility agreement

In February 2022, the third quartermaturity of 2020,the multi-currency revolving credit facility originally entered into in March 2021 for US$1,250 (the "RCF") was extended for one year until March 2025; two banks did not agree to extend, as a result US$250 will mature at the original maturity date in March 2024 and US$805 will mature in March 2025.

In February 2022, VEON recorded impairment lossesHoldings B.V. drew US$430 under the RCF. Subject to the terms set out in respectthe RCF, the outstanding balance can be rolled over until the respective final maturities.

In March 2022, Alfa Bank (US$125 commitment) and Raiffeisen Bank Russia (US$70 commitment) notified the Agent under the RCF that as a result of new Russian regulatory requirements following a presidential decree, they could no longer participate in the RCF. As a result, their available commitments were cancelled and the total RCF size reduced from US$1,250 to US$1,055. The drawn portion from Alfa Bank (US$43) was subsequently repaid in April 2022 and the drawn portion from Raiffeisen Bank Russia (US$24) was repaid in May 2022.

In April and May 2022, VEON Holdings B.V. received US$610 following a utilization under the RCF. The remaining US$82 was received in November. The RCF was fully drawn at year-end with US$1,055 outstanding. As of December 31, 2022, the outstanding amounts have been rolled-over until April 2023, US$692, and May 2023, US$363. Subject to the terms set out in the RCF, these amounts can be rolled until the respective final maturities. Refer to Note 23 for further development,

Financing activities other than RCF

In February 2022, VEON Holdings B.V. repaid its operations7.50% Note of US$417 originally maturing in March 2022.

In February 2022, VEON Holdings B.V. prepaid RUB 30 billion (US$396) of outstanding loans to VTB Bank originally maturing in July 2025.

In February 2022, VEON Finance Ireland DAC signed a RUB 30 billion (US$400) term loan facility with VTB Bank with a floating rate. This facility was guaranteed by VEON Holding B.V. and had a maturity of February 2029. The proceeds from this facility were used for general corporate purposes, including the financing of intercompany loans to PJSC VimpelCom.

In March 2022, Pakistan Mobile Communication Limited ("PMCL") fully utilized the remaining PKR 40 billion (US$222) available under its existing credit line.

In March 2022, VEON Finance Ireland DAC prepaid its RUB 30 billion (US$259) term loan facility with VTB Bank in accordance with its terms, and the facility was cancelled.

In April 2022, VEON Finance Ireland DAC novated its Sberbank (RUB 45 billion (US$556)) and Alfa Bank (RUB 45 billion (US$556)) term loans totaling RUB 90 billion (US$1,112), to PJSC VimpelCom, resulting in the former borrower, VEON Finance Ireland DAC, and guarantor, VEON Holdings B.V., having been released from their obligations.

In April 2022, PMCL signed a PKR 40 billion (US$217) syndicated loan with a ten years maturity. The drawn amount under the facility is PKR 30 billion (US$156).

In April 2022, Banglalink signed a BDT 12 billion (US$139) syndicated loan with a five years maturity, with a proportion of the proceeds used to fully repay the existing loan of BDT 3 billion facility (US$38). Banglalink fully utilized the remaining BDT 3 billion (US$32) under its BDT syndicated loan facility in July, August and September 2022.

In March, April, May and June 2022, Kyivstar fully prepaid a UAH 1,350 million (US$46) loan with JSC CitiBank, a UAH 1,275 (US$44) million loan with JSC Credit Agricole and a UAH 1,677 million (US$57) loan with Alfa bank, and also prepaid a portion of a UAH 1,250 million loan with OTP Bank (UAH 490 million (US$17)).

Other developments

On January 1, 2022, Victor Biryukov was appointed Group General Counsel. On November 1, 2022, Mr. Biryukov was appointed in a special capacity to manage the sale of the Russian operations.
On February 24, 2022, a military conflict began between Russia and KyrgyzstanUkraine and as of US$723 and US$64, respectively. For further details please referJuly 24, 2023, the conflict is still ongoing. Refer to Note 24 for further details.

On March 31, 2022, Banglalink acquired additional spectrum for a fee of US$205 payable in ten installments over eleven years, doubling its spectrum holding in Bangladesh. Banglalink acquired 40 MHz of spectrum from the 2,300 MHz band.

On April 12, 2022, Jazz signed a 2G/4G license renewal with the PTA for a fee of PKR 95 billion (US$486) for fifteen years, of which 50% has been settled, and the remaining amount will be paid in five equal annual installments.

F-16


On April 12, 2022, VEON confirmed that on April 7, 2022 VEON received notification from Nasdaq that VEON was not in compliance with the minimum bid price requirement set forth in Nasdaq’s Listing Rule 5550(a)(2). In accordance with Nasdaq Listing Rule 5810(c)(3)(A), VEON had an initial grace period of 180 calendar days, or until October 4, 2022, to regain compliance with the minimum bid price requirement. As per the Nasdaq listing rules, VEON was eligible for an additional 180 calendar day compliance period, subject to meeting certain requirements. On October 5, 2022, Nasdaq confirmed that VEON met these requirements and granted VEON an additional 180 calendar day grace period, or until April 1, 2023, to comply with the minimum bid price requirement. In addition, VEON was transferred from the Nasdaq Global Select Market to the Nasdaq Capital Market as of October 7, 2022. In conjunction with its application for this additional compliance period, VEON committed to undertake certain corporate actions, if required, in order to ensure the minimum bid price requirement is met within the new compliance period. Refer to Note 203 for further developments after the reporting period.

On July 1, 2022 equity-settled awards granted to key senior managers under the 2021 Deferred Shares Plan vested and on July 14, 2022, equity-settled awards granted to key directors under the 2021 Deferred Shares Plan vested. Subsequently, 2,659,740 shares in the Company were transferred to key senior managers and directors from shares held by a subsidiary of the Company during the three months ended September 30, 2022. Refer to Note 22 for further details.

On August 3, 2022, VEON announced that Banglalink has reached an agreement with Bangladesh Telecommunications Company Limited (BTCL) to share its tower infrastructures with Banglalink.

On September 23, 2022, the VEON Board of Directors approved a share grant to the VEON Group Chief Executive Officer, Kaan Terzioglu under the 2021 Deferred Shares Plan with a grant date of October 1, 2022. On October 1, 2022 1,569,531 shares were transferred to Kaan Terzioglu under the 2021 Deferred Shares Plan. Refer to Note 22 for further details.

On October 1, 2022, Matthieu Galvani was appointed Chief Corporate Affairs Officer.

On October 13, 2022, PMCL received a favorable decision from the Islamabad High Court regarding the outstanding litigation, the financial impact of which amounting to US$92 was recorded for the year ended December 31, 2022. Refer to Note 3 and Note 4 for further details.

On October 14, 2022, VEON invited the Note holders of the 2023 Notes to contact VEON Ltd. in order to engage in discussions with these Note holders, with the aim to maintain a stable capital structure in the longer-term. On November 24, 2022, VEON announced the launch of a scheme of arrangement in England (the “Scheme”) via the issuance of a Practice Statement Letter to extend the maturity of the 5.95% notes due February 2023 and 7.25% notes due April 2023 issued by the Company (together, the “2023 Notes”) by eight months from their respective maturity dates. On December 9, 2022, VEON issued a Supplemental Practice Statement Letter including an increase to the Amendment Fee as well as the inclusion of a put right (the “Put Right”) requiring the Company to repurchase 2023 Notes in an aggregate amount of up to US$600. On December 26, 2022, VEON announced that the OFAC License was obtained for the Scheme meeting, which authorizes all noteholders (and their funds, fund managers, investment advisors or subadvisors), financial institutions, clearing and trading systems, trustees, paying and security agents, registrars, and other service providers, intermediaries, and third parties, to participate in (including, but not limited to, voting on) the Scheme, provided they are not precluded from doing so by law or regulation. Refer to Note 23 and Note 24 for further details.

On October 18, 2022, equity-settled awards were granted to key senior managers under the 2021 Long-Term Incentive Plan. Refer to Note 22.

On November 1, 2022, A. Omiyinka Doris was appointed Acting Group General Counsel.
On November 18, 2022, VEON announced that the U.S. Department of the Treasury, Office of Foreign Assets Control ("OFAC") issued General License 54 authorizing all transactions ordinarily incident and necessary to the purchase and receipt of any debt or equity securities of VEON Ltd. that would otherwise be prohibited by section 1(a)(i) of Executive Order (E.O.) 14071. Refer to Note 23 and Note 24 for further details.

Changes to Board of Directors

On January 5, 2022, VEON announced the appointment of Karen Linehan to the Board of Directors as a non-executive director, following the resignation of Steve Pusey in 2021.

On March 1, 2022, VEON announced the resignation of Mikhail Fridman from the Board of Directors, effective from February 28, 2022.

On March 8, 2022, VEON announced the resignation of Robert Jan van de Kraats from the Board of Directors, effective from March 7, 2022.

On March 16, 2022, VEON announced the appointment of Michiel Soeting to the Board of Directors as a non-executive director and Chairman of the Audit and Risk Committee, following the resignation of Robert Jan van de Kraats on March 7, 2022.

On May 25, 2022 VEON announced that its Board of Directors and its Nominating and Corporate Governance Committee have recommended eleven individuals for the Board, including eight directors currently serving on the Board and three new members. The Board also announced that Gennady Gazin, Leonid Boguslavsky and Sergi Herrero did not put themselves up for reelection.

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On June 29, 2022, at the Annual General Meeting, shareholders elected three new directors: Augie Fabela, Morten Lundal and Stan Miller as well as eight previously serving directors: Hans-Holger Albrecht, Yaroslav Glazunov, Andrei Gusev, Gunnar Holt, Karen Linehan, Irene Shvakman, Vasily Sidorov and Michiel Soeting.
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OPERATING ACTIVITIES OF THE GROUP

2    SEGMENT INFORMATION
Management analyzes the Company’s operating segments separately because of different economic environments and stages of development in different geographical areas, requiring different investment and marketing strategies. All the segments are grouped and analyzed as three main markets - our cornerstone, our growth engines and our frontier markets - representing the Company's strategy and capital allocation framework.
Management evaluates the performance of the Company’s segments on a regular basis, primarily based on earnings before interest, tax, depreciation, amortization, impairment, gain / loss on disposals of non-current assets, other non-operating gains / losses and share of profit / loss of joint ventures and associates (“Adjusted EBITDA”) along with assessing the capital expenditures excluding certain costs such as those for telecommunication licenses and right-of-use assets (“CAPEX excl. licenses and ROU”). Management does not analyze assets or liabilities by reportable segments.
In 2019,
Reportable segments consist of Pakistan, Ukraine, Kazakhstan, Uzbekistan and Bangladesh for 2022 (in 2021, Russia was also considered a reportable segment). Following the Company adoptedannouncement to sell the new accounting standardRussian operations on November 24, 2022, the Russian operations have, in line with the IFRS 16 Leases5 requirements, been classified as a discontinued operation and accounted for as an “Asset held for sale”. Accordingly, operating lease expenses are no longer recordedFollowing the exercise of the related put option on July 1, 2021, the Algerian operations were classified as a discontinued operation and accounted for as an “Asset held for sale”, in line with the IFRS 5 requirements, and the sale of our stake in the income statement butAlgerian operations was completed on August 5, 2022. Refer to Note 10 for further details.

We also present our results of operations for “Others” and “HQ and eliminations” separately, although these are instead considerednot reportable segments. “Others” represents our operations in recording a lease liability inKyrgyzstan and Georgia and “HQ and eliminations” represents transactions related to management activities within the statementGroup. See Note 9 Significant Transactions for details on the sale of financial position. The Company applied a modified retrospective approach, which means that prior period comparatives were not restated. As a result, Adjusted EBITDA in 2020 and 2019 is not comparable to Adjusted EBITDA in 2018.our former Georgia operations.
In 2020, the Company has chosen to present results from remaining operating segments in ‘Other frontier markets’, separately to ‘HQ and eliminations’. Prior year comparatives have been adjusted to conform to current year presentation.
Financial information by reportable segment for the periods ended December 31 is presented in the following tables. Inter-segment transactions between segments are not material and are made on terms which are comparable to transactions with third parties.
Total revenueAdjusted EBITDACAPEX excl licenses and ROU

202020192018202020192018202020192018
Our cornerstone
Russia3,819 4,481 4,654 1,504 1,957 1,677 1,017 976 742 
Our growth engines
Pakistan1,233 1,321 1,494 612 669 714 249 213 199 
Ukraine933 870 688 630 572 387 179 156 115 
Kazakhstan479 486 441 265 270 206 119 108 66 
Uzbekistan198 258 315 68 136 136 52 53 39 
Our frontier markets
Algeria689 775 813 302 354 363 95 108 107 
Bangladesh537 537 521 228 222 183 126 82 93 
Other frontier markets125 172 201 22 63 54 33 38 43 
Other
HQ and eliminations(33)(37)(41)(177)(28)(447)19 11 
Total segments7,980 8,863 9,086 3,454 4,215 3,273 1,889 1,741 1,415 
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Total revenueAdjusted EBITDACAPEX excl licenses and ROU

20222021*2020*20222021*2020*20222021*2020*
Pakistan**1,285 1,408 1,233 654 643 612 258 318 249 
Ukraine971 1,055 933 575 704 630 177 203 179 
Kazakhstan636 569 479 322 307 265 122 134 119 
Uzbekistan233 194 198 124 89 68 64 34 52 
Bangladesh576 564 537 210 235 228 199 89 126 
Others66 81 125 26 41 22 16 25 33 
HQ and eliminations(12)(21)(23)(164)(179)(200)18 
Total3,755 3,850 3,482 1,747 1,840 1,625 841 806 776 

*Prior year comparatives for the years ended December 31, 2021 and 2020 are adjusted following the classification of Russia as a discontinued operation (see
Note 10).
**In 2022, Pakistan Adjusted EBITDA includes the impact of SIM tax reversal. refer to Note 3 and Note 4.
The following table provides the reconciliation of consolidated Profit / (loss) before tax from continuing operations to Adjusted EBITDA for the years ended December 31:
20202019201820222021*2020*
Profit / (loss) before tax from continuing operationsProfit / (loss) before tax from continuing operations261,181 (248)Profit / (loss) before tax from continuing operations802464 373 
DepreciationDepreciation1,576 1,652 1,339 Depreciation557 605 553 
AmortizationAmortization343 394 495 Amortization221 194 177 
Impairment loss / (reversal)Impairment loss / (reversal)785 108 858 Impairment loss / (reversal)(107)27 62 
(Gain) / loss on disposal of non-current assets(Gain) / loss on disposal of non-current assets37 43 57 (Gain) / loss on disposal of non-current assets(9)10 
(Gain) / loss on disposal of subsidiaries(Gain) / loss on disposal of subsidiaries78 (1)(30)(Gain) / loss on disposal of subsidiaries(88)— — 
Finance costsFinance costs683 892 816 Finance costs583 591 569 
Finance incomeFinance income(23)(53)(67)Finance income(32)(13)(19)
Other non-operating (gain) / lossOther non-operating (gain) / loss(111)(21)68 Other non-operating (gain) / loss(9)(26)(84)
Net foreign exchange (gain) / lossNet foreign exchange (gain) / loss60 20 (15)Net foreign exchange (gain) / loss(181)(16)
Total Segments Adjusted EBITDA3,454 4,215 3,273 
Total Adjusted EBITDATotal Adjusted EBITDA1,747 1,840 1,625 

*Prior year comparatives for the years ended December 31, 2021 and 2020 are adjusted following the classification of Russia as a discontinued operation (see

Note 10
).
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3    OPERATING REVENUE
VEON generates revenue from the provision of voice, data and other telecommunication services through a range of wireless, fixed and broadband Internet services, as well as selling equipment and accessories. Products and services may be sold separately or in bundled packages.
Revenue from contracts with customers
The table below provides a breakdown of revenue from contracts with customers for the years ended December 31. In 2020, the Company has presented ‘Service revenue’ (Mobile and Fixed) separately from ‘Sale of equipment and accessories’ and ‘Other revenue’, for each reportable segment. 31:

Service revenueSale of Equipment and accessoriesOther revenue **Total revenue
MobileFixed
20222021*2020*20222021*2020*20222021*2020*20222021*2020*20222021*2020*
Pakistan***1,169 1,285 1,134 — — — 14 18 11 102 105 88 1,285 1,408 1,233 
Ukraine906 980 869 59 68 59 — — 971 1,055 933 
Kazakhstan497 459 392 116 91 78 13 17 10 636 569 479 
Uzbekistan232 193 196 — — — — — 233 194 198 
Bangladesh566 553 527 — — — — — — 10 11 10 576 564 537 
Others66 81 102 — — 19 — — — — — 66 81 125 
HQ and eliminations(8)(15)(13)(4)(6)(9)— — — — — (1)(12)(21)(23)
Total3,428 3,536 3,207 172 154 148 28 35 22 127 125 105 3,755 3,850 3,482 
*Prior year comparatives have beenfor the years ended December 31, 2021 and 2020 are adjusted following the classification of Russia as a discontinued operation (see Note 10).
**Other revenue primarily includes revenue from our banking operations in Pakistan.
*** In 2022, Pakistan service revenue includes the impact of US$29 relating to conform to current year presentation.
Service revenueSale of Equipment and accessoriesOther revenueTotal revenue
MobileFixed
202020192018202020192018202020192018202020192018202020192018
Our cornerstone
Russia2,917 3,485 3,679 523 539 566 366 446 396 13 11 13 3,819 4,481 4,654 
Our growth engines
Pakistan1,134 1,229 1,391 11 88 86 95 1,233 1,321 1,494 
Ukraine869 812 641 59 52 44 933 870 688 
Kazakhstan392 379 363 78 66 73 39 479 486 441 
Uzbekistan196 255 312 198 258 315 
Our frontier markets
Algeria685 771 801 689 775 813 
Bangladesh527 525 504 10 11 12 537 537 521 
Other frontier markets102 135 159 19 27 32 10 125 172 201 
Other
HQ and eliminations(31)(37)(41)(2)(33)(37)(41)
Total segments6,791 7,554 7,809 680 686 717 392 465 427 117 158 133 7,980 8,863 9,086 
the reversal of a provision following a favorable decision from the Islamabad High Court on pending litigation.

Assets and liabilities arising from contracts with customers

The following table provides a breakdown of contract balances and capitalized customer acquisition costs.
December 31, 2020December 31, 2019
Contract balances
Receivables (billed)728 748 
Contract assets (unbilled)41 38 
Contract liabilities(233)(243)
Capitalized costs
Customer acquisition costs128 101 

December 31, 2022December 31, 2021
Contract balances
Receivables (billed)493 789 
Receivables (unbilled)37 49 
Contract liabilities(169)(232)
Capitalized costs
Customer acquisition costs126 149 
ACCOUNTING POLICIES
Revenue from contracts with customers
Service revenue
Service revenue includes revenue from airtime charges from contract and prepaid customers, monthly contract fees, interconnect revenue, roaming charges and charges for value added services (“VAS”). VAS includes short messages, multimedia messages, caller number identification, call waiting, data transmission, mobile internet, downloadable content, mobile finance services, machine-to-machine and other services. The content revenue relating to VAS is presented net of related costs when the VEON’s performance obligation is to arrange the provision of the services by another party (VEON acts as an agent), and gross when VEON is primarily responsible for fulfilling the obligation to provide such services to the customer.
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Revenue for services with a fixed term, including fixed-term tariff plans and monthly subscriptions, is recognized on a straight-line basis over time. For pay-as-you-use plans, in which the customer is charged based on actual usage, revenue is recognized on a usage basis. Some tariff plans allow customers to rollover unused services to the following period. For such tariff plans, revenue is generally recognized on a usage basis.
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For contracts which include multiple service components (such as voice, text, data), revenue is allocated based on stand-alone selling price of each performance obligation. The stand-alone selling price for these services is usually determined with reference to the price charged per service under a pay-as-you-use plan to similar customers.
Upfront fees, including activation or connection fees, are recognized on a straight-line basis over the contract term. For contracts with an indefinite term (for example, prepaid contracts), revenue from upfront fees is recognized over the average customer life.
Revenue from other operators, including interconnect and roaming charges, is recognized based on the price specified in the contract, net of any estimated retrospective volume discounts. Accumulated experience is used to estimate and provide for the discounts.
All service revenue is recognized over time.time as services are rendered.
Sale of equipment and accessories
Equipment and accessories are usually sold to customers on a stand-alone basis, or together with service bundles. Where sold together with service bundles, revenue is allocated pro-rata, based on the stand-alone selling price of the equipment and the service bundle.
The vast majority of equipment and accessories sales pertain to mobile handsets and accessories. Revenue for mobile handsets and accessories is recognized when the equipment is sold to a customer, or, if sold via an intermediary, when the intermediary has taken control of the device and the intermediary has no remaining right of return. Revenue for fixed-line equipment is not recognized until installation and testing of such equipment are completed and the equipment is accepted by the customer.
All revenue from sale of equipment and accessories is recognized at a point in time.
Contract balances
Receivables and contracts assetsunbilled receivables mostly relate to amounts due from other operators and postpaid customers. Contract assets, often referred to as ‘AccruedUnbilled receivables are transferred to Receivables when the rights become unconditional, which usually occurs when the Group issues an invoice to the customer.
Contract liabilities, often referred to as ‘Deferred revenue’, relate primarily to non-refundable cash received from prepaid customers for fixed-term tariff plans or pay-as-you-use tariff plans. Contract liabilities are presented as ‘Long-term deferred revenue’, ‘Short-term deferred revenue’ and ‘Customer advances’ in Note 6. All current contract liabilities outstanding at the beginning of the year have beenare recognized as revenue during the year.
Customer acquisition costs
Certain incremental costs incurred in acquiring a contract with a customer (“customer acquisition costs”), are deferred in the consolidated statement of financial position, within 'Other assets' (see Note 6). Such costs generally relate to commissions paid to third-party dealers and are amortized on a straight-line basis over the average customer life within ‘Selling, general and administrative expenses’.
The Group applies the practical expedient available for customer acquisition costs for which the amortization would have been shorter than 12 months. Such costs relate primarily to commissions paid to third-partiesthird parties upon top-up of prepaid credit by customers and sale of top-up cards.
SOURCE OF ESTIMATION UNCERTAINTY
Average customer life
Management estimates the average customer life for revenue (such as upfront fees) from contracts with an indefinite term and for customer acquisition costs. The average customer life is calculated based on historical data, specifically churnChurn rates which are impacted by relevant country or market characteristics, customer demographic and the nature and terms of the product (such as mobile and fixed line, prepaid and postpaid).

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4    SELLING, GENERAL AND ADMINISTRATIVE EXPENSES
Selling, general and administrative expenses consisted of the following items for the years ended December 31:
20202019201820222021*2020*
Network and IT costsNetwork and IT costs797791 1,176 Network and IT costs503491 447 
Personnel costsPersonnel costs815875 889 Personnel costs411361 375 
Customer associated costsCustomer associated costs653720 867 Customer associated costs347413 359 
Losses on receivablesLosses on receivables6266 62 Losses on receivables2814 22 
Taxes, other than income taxesTaxes, other than income taxes57158 217 Taxes, other than income taxes3050 21 
OtherOther257355 486 Other214197 179 
Total selling, general and administrative expensesTotal selling, general and administrative expenses2,6412,965 3,697 Total selling, general and administrative expenses1,5331,526 1,403 
*Prior year comparatives for the years ended December 31, 2021 and 2020 are adjusted following the classification of Russia as a discontinued operation (see Note 10).
In 2022, our subsidiary in Pakistan recorded a reversal of PKR 13.8 billion (US$63) in customer associated costs, relating the reversal of a provision following a favorable decision from the Islamabad High Court on pending litigation.
In 2020, our subsidiary in Pakistan recorded a gain of PKR8.6 billion (US$52) in ‘Taxes, other than income taxes’, relating to the reversal of a non-income tax provision. Refer to Note 7 for further details.
LEASES
On January 1, 2019, the Company adopted IFRS 16 Leases. The Company applied a modified retrospective approach, which means that prior period comparatives were not restated.
Lease expenses are no longer recorded in the income statement but are instead considered in recording a lease liability in the statement of financial position (see Note 15), except for short-termShort-term leases and leases for low value items which are immediately expensed as incurred. Total operating lease expense recognized in accordance with IAS 17 Leases in the consolidated income statement, primarily within "Network and IT costs", amounted to US$425 in 2018.
ACCOUNTING POLICIES
Customer associated costs
Customer associated costs relate primarily to commissions paid to third-party dealers and marketing expenses. Certain dealer commissions are initially capitalized within ‘Other Assets’ in the consolidated statement of financial position and subsequently amortized within "Customer associated costs", see. Refer to Note 3 for further details.

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5    TRADE AND OTHER RECEIVABLES
Trade and other receivables consisted of the following items as of December 31:
2020201920222021
Trade receivables (gross)*Trade receivables (gross)*769 786 Trade receivables (gross)*530 838 
Expected credit lossesExpected credit losses(198)(176)Expected credit losses(84)(159)
Trade receivables (net)Trade receivables (net)571 610 Trade receivables (net)446 679 
Other receivable, net of expected credit losses allowanceOther receivable, net of expected credit losses allowance18 Other receivable, net of expected credit losses allowance10 11 
Total trade and other receivablesTotal trade and other receivables572 628 Total trade and other receivables456 690 
* Includes contract assets (unbilled receivables), see Note 3 for further details
The following table summarizes the movement in the allowance for expected credit losses for the years ended December 31:
2020201920222021
Balance as of January 1Balance as of January 1176 171 Balance as of January 1159 225 
Accruals for expected credit lossesAccruals for expected credit losses62 66 Accruals for expected credit losses44 35 
RecoveriesRecoveries(7)(8)Recoveries(6)(9)
Accounts receivable written offAccounts receivable written off(16)(31)Accounts receivable written off(64)(28)
Reclassification(24)
ReclassificationsReclassifications(4)— 
Reclassification as held for saleReclassification as held for sale(28)(56)
Foreign currency translation adjustmentForeign currency translation adjustment(17)Foreign currency translation adjustment(15)(4)
Other movementsOther movements(2)(4)
Balance as of December 31Balance as of December 31198 176 Balance as of December 3184 159 
Set out below is the information about the Group’s trade receivables (including contract assets) using a provision matrix:
Days past dueDays past due
Contract assetsCurrent< 30 daysBetween 31 and 120 days> 120 daysTotalUnbilled ReceivablesCurrent< 30 daysBetween 31 and 120 days> 120 daysTotal
December 31, 2020
December 31, 2022December 31, 2022
Expected loss rate, %Expected loss rate, %1.0 %1.3 %13.6 %40.7 %92.6 %Expected loss rate, %0.0 %0.6 %15.4 %31.0 %97.1 %
Trade receivablesTrade receivables41 468 44 27 189 769 Trade receivables37 356 39 29 69 530 
Expected credit lossesExpected credit losses(6)(6)(11)(175)(198)Expected credit losses— (2)(6)(9)(67)(84)
Trade receivables, netTrade receivables, net41 462 38 16 14 571 Trade receivables, net37 354 33 20 2 446 
December 31, 2019
December 31, 2021December 31, 2021
Expected loss rate, %Expected loss rate, %1.1 %1.6 %4.9 %36.5 %86.9 %Expected loss rate, %0.0 %1.8 %3.6 %33.3 %95.7 %
Trade receivablesTrade receivables38 446 82 52 168 786 Trade receivables49 550 56 45 138 838 
Expected credit lossesExpected credit losses(7)(4)(19)(146)(176)Expected credit losses— (10)(2)(15)(132)(159)
Trade receivables, netTrade receivables, net38 439 78 33 22 610 Trade receivables, net49 540 54 30 6 679 
ACCOUNTING POLICIES
Trade and other receivables
Trade and other receivables are measured at amortized cost and include invoiced amounts less expected credit losses.
Expected credit losses
The expected credit loss allowance (“ECL”) is recognized for all receivables measured at amortized cost at each reporting date. This means that an ECL is recognized for all receivables even though there may not be objective evidence that the trade receivable has been impaired.
VEON applies the simplified approach (i.e. provision matrix) for calculating a lifetime ECL for its trade and other receivables, including unbilled receivables (contract assets). The provision matrix is based on the historical credit loss experience over the life of the trade receivables and is adjusted for forward-looking estimates if relevant. The provision matrix is reviewed on a quarterly basis. Refer to Note 18 for our credit risk management policy.
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6    OTHER ASSETS AND LIABILITIES
Other assets consisted of the following items as of December 31:
2020201920222021
Other non-current assetsOther non-current assetsOther non-current assets
Customer acquisition costs (see Note 3)Customer acquisition costs (see Note 3)128 101 Customer acquisition costs (see Note 3)126 149 
Tax advances (non-income tax)Tax advances (non-income tax)33 30 Tax advances (non-income tax)33 
Other non-financial assetsOther non-financial assets18 32 Other non-financial assets24 34 
Total other non-current assetsTotal other non-current assets179 163 Total other non-current assets157 216 
Other current assetsOther current assetsOther current assets
Advances to suppliersAdvances to suppliers91 111 Advances to suppliers55 102 
Input value added taxInput value added tax159 158 Input value added tax49 160 
Prepaid taxesPrepaid taxes43 45 Prepaid taxes50 24 
Other assetsOther assets42 40 Other assets54 58 
Total other current assetsTotal other current assets335 354 Total other current assets208 344 

Other liabilities consisted of the following items as of December 31:
2020201920222021
Other non-current liabilitiesOther non-current liabilitiesOther non-current liabilities
Long-term deferred revenue (see Note 3)Long-term deferred revenue (see Note 3)17 18 Long-term deferred revenue (see Note 3)10 20 
Other liabilitiesOther liabilities11 15 Other liabilities10 16 
Total other non-current liabilitiesTotal other non-current liabilities28 33 Total other non-current liabilities20 36 
Other current liabilitiesOther current liabilitiesOther current liabilities
Taxes payable (non-income tax)Taxes payable (non-income tax)372 411 Taxes payable (non-income tax)135 318 
Short-term deferred revenue (see Note 3)Short-term deferred revenue (see Note 3)158 161 Short-term deferred revenue (see Note 3)121 154 
Customer advances (see Note 3)Customer advances (see Note 3)58 64 Customer advances (see Note 3)38 58 
Other payments to authoritiesOther payments to authorities95 97 Other payments to authorities60 52 
Due to employeesDue to employees168 197 Due to employees82 153 
Other liabilitiesOther liabilities32 82 Other liabilities39 38 
Total other current liabilitiesTotal other current liabilities883 1,012 Total other current liabilities475 773 

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7    PROVISIONS AND CONTINGENT LIABILITIES
PROVISIONS
The following table summarizes the movement in provisions for the years ended December 31:
Non-income tax provisionsDecommi-ssioning provisionLegal provisionOther provisionsTotalNon-income tax provisionsDecommi-ssioning provisionLegal provisionOther provisionsTotal
As of January 1, 2019150 93 44 57 344 
As of January 1, 2021As of January 1, 202186 141 22 43 292 
Arising during the yearArising during the year79 28 70 180 Arising during the year19 31 13 67 
UtilizedUtilized(105)(1)(6)(51)(163)Utilized(12)(1)— — (13)
Unused amounts reversedUnused amounts reversed(4)(15)(19)Unused amounts reversed(19)(1)(58)(77)
Transfer and reclassification(1)(2)7 
Reclassification as held for saleReclassification as held for sale— (69)(12)— (81)
Discount rate adjustment and imputed interest (change in estimate)Discount rate adjustment and imputed interest (change in estimate)8 Discount rate adjustment and imputed interest (change in estimate)— — — 7 
Translation adjustments and otherTranslation adjustments and other(4)3 Translation adjustments and other(6)(3)1 
As of December 31, 2019126 138 26 70 360 
As of December 31, 2021As of December 31, 202188 87 14 7 196 
Non-currentNon-current138 138 Non-current— 87 — — 87 
CurrentCurrent126 26 70 222 Current88 — 14 109 
As of January 1, 2020126 138 26 70 360 
As of January 1, 2022As of January 1, 202288 87 14 7 196 
Arising during the yearArising during the year24 10 35 Arising during the year— — 6 
UtilizedUtilized(48)(1)(22)(71)Utilized— (2)— — (2)
Unused amounts reversedUnused amounts reversed(10)(3)(6)(19)Unused amounts reversed(20)(6)— (2)(28)
Reclassification as held for saleReclassification as held for sale(11)(30)(4)— (45)
Transfer and reclassificationTransfer and reclassification0 Transfer and reclassification(4)— — (1)(5)
Discount rate adjustment and imputed interest (change in estimate)9 
Discount rate adjustment and imputed interestDiscount rate adjustment and imputed interest— — — 4 
Translation adjustments and otherTranslation adjustments and other(6)(15)(1)(22)Translation adjustments and other(9)(10)(1)— (20)
As of December 31, 202086 141 22 43 292 
As of December 31, 2022As of December 31, 202249 43 9 5 106 
Non-currentNon-current141 141 Non-current43 — — 47 
CurrentCurrent86 22 43 151 Current45 — 59 
The timing of payments in respect of provisions is, with some exceptions, not contractually fixed and cannot be estimated with certainty. In addition, with respect to legal proceedings, given inherent uncertainties, there can be no guarantee that the ultimate outcome will be in line withmay differ from VEON’s current expectations.

See ‘Sources‘Source of estimation uncertainty’ below in this Note 7 for further details regarding assumptions and sources of uncertainty. For further details regarding risks associated with income tax and non-income tax positions, please refer to ‘Sources‘Source of estimation uncertainty’ in Note 8.
In 2020, as a result of a change in estimate, Pakistan Mobile Communications Limited ("PMCL") reversed a non-income tax provision of PKR11.2 billion (US$68), of which PKR8.6 billion (US$52) was recorded as a gain in Selling, general and administration expenses.
The Group has recognized a provision for decommissioning obligations associated with future dismantling of its towers in various jurisdictions.
CONTINGENT LIABILITIES
The Group had contingent liabilities as of December 31, 20202022 as set out below.
VEON - Securities Class Action
On November 4, 2015, a class action lawsuit was filed in the United States against VEON and certain of its then current and former officers by Charles Kux-Kardos, on behalf of himself and other investors in the Company alleging certain violations of the U.S. federal securities laws in connection with the Company’s public disclosures relating to its operations in Uzbekistan. On December 4, 2015, a second complaint was filed by Westway Alliance Corp. that asserts essentially the same claims in connection with essentially the same disclosures.
On April 27, 2016, the court consolidated the 2two actions and appointed Westway as lead plaintiff. On May 6, 2016, a motion for reconsideration was filed on the appointment of Westway as lead plaintiff and on September 26, 2016, the court affirmed the selection of Westway as the lead plaintiff. An amended complaint (“Amended Complaint”) was filed on December 9, 2016.
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On September 19, 2017, the Court in the Southern District of New York rendered a decision granting in part VEON’s motion to dismiss the Amended Complaint.
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On February 9, 2018, VEON filed its Answer and Affirmative Defenses to the allegations that remain in the Amended Complaint after the Court’s September 19, 2017 Order. Motions to dismiss were filed by all the individual defendants on February 9, 2018. On April 13, 2018, plaintiff dismissed its claims voluntarily against one of the individual defendants. On August 30, 2018, the Court granted the motions to dismiss by all of the individual defendants remaining in the action, and the time for appeal has now expired. On May 17, 2019, VEON filed a motion for judgment on the pleadings, arguing that Westway lacked standing as a result of the September 19, 2017 order because it had not purchased any securities on or after the date of the earliest alleged misstatement. On May 21, 2019, the Rosen Law Firm submitted a letter to the Court on behalf of Boris Lvov seeking a pre-motion conference for leave to file a motion to intervene and substitute Lvov as lead plaintiff. On May 24, 2019, Westway filed a letter opposing Mr. Lvov’s request, and VEON filed a letter taking no position. Westway filed its opposition to VEON’s motion on June 17, 2019, and VEON filed its reply papers on June 28, 2019. On April 17, 2020, the Court denied Westway's motion and ordered VEON's motion to proceed. On March 31, 2020, VEON’s motion for judgment on the pleadings was denied without prejudice. Westway filed its Second Amended Complaint on April 14, 2020, adding three additional named plaintiffs and allegations that VEON lacked adequate internal controls as of the start date of the Alleged Class Period and had a duty to disclose that fact to investors no later than December 4, 2010. On May 15, 2020, VEON filed a motion to dismiss the Second Amended Complaint.
On March 11, 2021, the Court granted VEON’s motion to dismiss the Second Amended Complaint, holding that VEON had no duty to disclose information concerning its internal controls as of the start date of the Alleged Class Period, and that Westway therefore lacked standing to bring any claims against VEON as Lead Plaintiff or otherwise. The Court ordered that the Lead Plaintiff selection process be reopened, and that any motions for appointment as Lead Plaintiff be filed by April 8, 2021. On April 8, 2021, two parties filed motions for appointment as Lead Plaintiff.

On April 29, 2022, the court appointed Boris Lvov as Lead Plaintiff. On June 9, 2022, Lvov sought leave from the court to amend his complaint. On June 14, 2022, VEON as well as the previous Lead Plaintiff filed oppositions to Lvov's request for leave. On February 17, 2023 the Court denied the previous Lead Plaintiff’s motion to reconsider their dismissal due to lack of standing and granted leave for Boris Lvov to file an amended complaint as Lead Plaintiff. Boris Lvov filed the third Amended Complaint on February 22, 2023. On April 10, 2023, VEON filed a pre-motion letter with a view to filing a motion to dismiss. Boris Lvov filed a letter objecting to a motion to dismiss from VEON. On May 10, 2023, the Court granted VEON leave to file a motion to dismiss and denied Lvov's motion for discovery. VEON filed its motion to dismiss on May 12, 2023.

At this stage of the suit, the claim remains unquantified. The Company intends to vigorously defend the action at all phases of the proceedings.

VAT on Replacement SIMs
SIM Cards Issued June 2009 to December 2011

On April 1, 2012, the National Board of Revenue (“NBR”) issued a demand to Banglalink Digital Communications Limited (“Banglalink”) for BDT 7.74 billion (US$91)75) for unpaid SIM tax (VAT and supplementary duty). The NBR alleged that Banglalink evaded SIM tax on new SIM cards by issuing them as replacements. On the basis of 5 random SIM card purchases made by the NBR, the NBR concluded that all SIM card replacements issued by Banglalink between June 2009 and December 2011 (7,021,834 in total) were new SIM connections and subject to tax. Similar notices were sent to 3three other operators in Bangladesh. Banglalink and the other operators filed separate petitions in the High Court, which stayed enforcement of the demands.
In an attempt to assist the NBR in resolving the dispute, the Government ordered the NBR to form a Review Committee comprised of the NBR, the Commissioner of Taxes (“LTU”), Bangladesh Telecommunication Regulatory Commission (“BTRC”), Association of Mobile Telecom Operators of Bangladesh (“AMTOB”) and the operators (including Banglalink). The Review Committee identified a methodology to determine the amount of unpaid SIM tax and, after analyzing 1,200 randomly selected SIM cards issued by Banglalink, determined that only 4.83% were incorrectly registered as replacements. The Review Committee’s interim report was signed off by all the parties, however, the Convenor of the Review Committee reneged on the interim report and unilaterally published a final report that was not based on the interim report or the findings of the Review Committee. The operators objected to the final report.
The NBR Chairman and operators’ representative agreed that the BTRC would prepare further guidelines for verification of SIM users. Although the BTRC submitted its guidelines (under which Bangalink’sBanglalink’s exposure was determined to be 8.5% of the original demand), the Convenor of the Review Committee submitted a supplementary report which disregarded the BTRC’s guidelines and assessed Banglalink’s liability for SIM tax to be BDT 7.62 billion (US$90)74). The operators refused to sign the supplementary report.
On May 18, 2015, Banglalink received an updated demand from the LTU claiming Banglalink had incorrectly issued 6,887,633 SIM cards as replacement SIM cards between June 2009 and December 2011 and required Banglalink to pay BDT 5.32 billion (US$63)52) in SIM tax. The demand also stated that interest may be payable. Similar demands were sent to the other operators.
On June 25, 2015, Banglalink filed an application to the High Court to stay the updated demand, and a stay was granted. On August 13, 2015, Banglalink filed its appeal against the demand before the Appellate Tribunal and deposited 10% of the amount demanded in order to proceed. The other operators also appealed their demands. On May 26, 2016, Banglalink presented its legal arguments and on September 28, 2016, the appeals of all the operators were heard together.
The Bangladesh Appellate Tribunal rejected the appeal of Banglalink and all other operators on June 22, 2017. On July 11, 2017, Banglalink filed an appeal of the Appellate Tribunal’s judgment with the High Court Division of the Supreme Court of Bangladesh. The appeal is pending.
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SIM Cards Issued July 2012 to June 2015

On November 20, 2017, the LTU issued a final demand to Banglalink for BDT 1.69 billion (US$20)16) for unpaid tax on SIM card replacements issued by Banglalink between July 2012 and June 2015. On February 20, 2018, Banglalink filed its appeal against this demand before the Appellate Tribunal and deposited 10% of the amount demanded in order to proceed. By its judgment dated February 10, 2020, the Appellate Tribunal rejected Banglalink’s appeal. Banglalink appealed to the High Court Division. Before hearing the appeal, the Court suo moto took
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up as a preliminary question whether, based on new law, the matter is subject to an appeal or an application for revision. On March 2, 2021, the Court determined that an application for revision is the correct procedure and dismissed the appeal. Banglalink will filefiled an appeal before the Appellate Division and the appeal is pending for hearing. If the Appellate Division rejects the appeal, then Banglalink will be obligated to deposit 10% of the disputed amount in order to continue its challenge.
As of December 31, 2020,2022, the Company has recorded a provision, for the cases discussed above of, US$11 (2019:8 (2021: US$11).
Dispute concerning saleRussian Bondholder’s Claim
On July 5, 2022, the President of Telecel Globe Limited
Global Telecom Holding S.A.E.the Russian Federation issued Decree No. 430 (“GTH”Decree 430”) and Niel Natural Resources Investments S.A. ("Niel") entered into a Share Purchase Agreement on March 28, 2013, as amended from timewhich requires Russian legal entities with Eurobond obligations to time (the “SPA”) in relationensure the local fulfillment of such obligations to Eurobond holders whose rights are recorded by the proposed purchase by Niel of GTH's majority stake in Telecel Globe Limited ("Telecel") and telecommunications operationsRussian depositories, e.g. NSD or Account Holders registered in the Russian Federation. On November 23, 2022, the Russian Central African RepublicBank issued clarifications in respect of Decree 430, claiming that it also applies to Russian legal entities and Burundi. The parties subsequently entered into 3 amendmentsforeign issuers that are within the same group of companies. Several VEON Holdings B.V. bondholders in Russia have approached PJSC VimpelCom to locally satisfy VEON Holdings B.V.’s notes obligations and four legal proceedings have been lodged against PJSC VimpelCom in respect of VEON Holdings B.V.’s notes with a total potential impact of US$22. PJSC VimpelCom is defending these claims and has indicated it is disputing the original SPA between April and August 2013 dueapplicability of Decree 430 to Niel’s failure to timely close the intended transaction. Pursuant to the termsPJSC VimpelCom. In July 2023, hearings were held for two of the amendments, the parties extended the Longstop Date each time in exchange for payments of deposits by Niel. As Niel ultimately failed to close the intended transaction, the deposits paid to GTH were not refunded, which was in accordancefour claims, with the terms ofcourt in each respective claim rejecting the SPA which is no longer in force. GTH completed the sale of Telecel in October 2014, to another purchaserbondholder’s claims for consideration less than had been agreed with Niel.
During 2019, Niel commenced legal activities in relation to the deposit monies retained by GTH. For further details, refer to the Group’s audited annual consolidated financial statements as ofcoupon payments and for the year ended December 31, 2019.
In June 2020, a settlement agreement was reached between GTH and Niel, which was subject to Niel’s satisfaction of certain conditions precedent, whereby GTH would pay US$9 to Niel to resolve all claims and counterclaims at issue in the dispute, as well as associated proceedings brought by Niel in the Netherlands and Egypt. The US$41 remainder of the value deferred on the balance sheet was released to profit and loss, within 'Other non-operating gain / (loss)'.
In November 2020, the conditions of the settlement agreement were met and the settlement payment of US$9 from GTH to Niel was made.

interest.
Other contingencies and uncertainties
In addition to the individual matters mentioned above, the Company is involved in other disputes, litigation and regulatory inquiries and investigations, both pending and threatened, in the ordinary course of its business. For example, our operating company in Bangladesh is currently subject to an extensive audit conducted by the Bangladesh Telecommunication Regulatory Commission (“BTRC”) concerning past compliance with all relevant license terms, laws and regulations for the period covering 1996 (inception of our operating company in Bangladesh) to December 2019. On June 26, 2023, the BTRC released its audit findings and issued a claim of BDT 8,231 million (approximately US$76) which includes BDT4,307 million (approximately US$40) for interest. The Company’s dispute withCompany is currently reviewing the Pakistan Telecommunication Authority over its license renewalfindings and Banglalink may challenge certain proposed penalties and interest which may result in Pakistan, explained in Note 15 below, is an exampleadjustments to the final amount to be paid by Banglalink. Should Banglalink and the BTRC not be able to reach a mutually agreed position concerning the audit findings, protracted litigation may result. The Company has accrued for amounts of suchthe claim where it considers a matter. cash outflow to be probable.The total value of all other individual contingencies that are able to be quantified and are above US$5, other than disclosed above and in Note 8, amounts to US$484 (2019:289 (2021: US$69)442). Due to the high level of estimation uncertainty, as described in ‘Source of estimation uncertainty’ in this Note 7 and in Note 8, it is not practicable for the Company to reliably estimate the financial effect for certain contingencies and therefore no financial effect has been included within the preceding disclosure. The Company does not expect any liability arising from these contingencies to have a material effect on the results of operations, liquidity, capital resources or financial position of the Company. Furthermore, the Company believes it has provided for all probable liabilities arising in the ordinary course of its business.liabilities.

For the ongoing matters described above, where the Company has concluded that the potential loss arising from a negative outcome in the matter cannot be reliably estimated, the Company has not recorded an accrual for the potential loss. However, in the event a loss is incurred, it may have an adverse effect on the results of operations, liquidity, capital resources, or financial position of the Company.

ACCOUNTING POLICIES
Provisions are recognized when the Group has a present obligation (legal or constructive) as a result of a past event, it is probable that an outflow of resources embodying economic benefits will be required to settle the obligation and a reliable estimate can be made of the amount of the obligation. Provisions are discounted using a current pre-tax rate if the time value of money is significant. Contingent liabilities are possible obligations arising from past events, whose existence will be confirmed only by the occurrence or non-occurrence of one or more uncertain future events not wholly within the control of the Group.

SOURCE OF ESTIMATION UNCERTAINTY
The Group is involved in various legal proceedings, disputes and claims, including regulatory discussions related to the Group’s business, licenses, tax positions and investments, and the outcomes of these are subject to significant uncertainty. Management evaluates, among other factors, the degree of probability of an unfavorable outcome and the ability to make a reasonable estimate of the amount of loss. Unanticipated events or changes in these factors may require the Group to increase or decrease the amount recorded for a matter that has not been previously recorded because it was not considered probable.probable and /or the impact could not be estimated (no reasonable estimate could be made).
In the ordinary course of business, VEON may be party to various legal and tax proceedings, including as it relates to compliance with the rules of the telecom regulators in the countries in which VEON operates, competition law and anti-bribery and corruption laws, including the
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U.S. Foreign Corrupt Practices Act (“FCPA”). Non-compliance with such rules and laws may cause VEON to be subject to claims, some of which may relate to the developing markets and evolving fiscal and regulatory environments in which VEON operates. In the opinion of management, VEON’s liability, if any, in all pending litigation, other legal proceeding or other matters, other than what is discussed in this Note, will not have a material effect upon the financial condition, results of operations or liquidity of VEON.

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8    INCOME TAXES
Current income tax is the expected tax expense, payable or receivable on taxable income or loss for the period, using tax rates enacted or substantively enacted at reporting date, and any adjustment to tax payable in respect of previous years.
Income tax payable
Current income tax payable consisted of the following items as of December 31:
2020 2019 2022 2021 
Current tax payableCurrent tax payable30 36 Current tax payable47 70 
Uncertain tax provisionsUncertain tax provisions145 66 Uncertain tax provisions133 158 
Total income tax payableTotal income tax payable175 102 Total income tax payable180 228 
TheIn addition to above balance of uncertain tax provisions is shown net of incomewe have also recognized uncertain tax assetsprovisions which can be utilized tohave been directly offset future tax charges should they arise, resulting in a reduction of the current period provision by US$10 (2019: US$51), with the gross amount being US$155 (2019: US$117).available losses.
VEON is involved in a number of disputes, litigation and regulatory proceedings in the ordinary course of its business, pertaining to income tax claims. The total value of these individual contingencies that are able to be quantified amounts to US$112.193 (2021: US$158). Due to the high level of estimation uncertainty, as described in ‘Source of estimation uncertainty’ disclosed below in this Note 8, it is not practicable for the Company to reliably estimate the financial effect for certain contingencies and therefore no financial effect has been included within the preceding disclosure. The Company does not expect any liability arising from these contingencies to have a material effect on the results of operations, liquidity, capital resources or financial position of the Company, however we note that an unfavorable outcome of some or all of the specific matters could have a material adverse impact on results of operations or cash flows for a particular period. This assessment is based on our current understanding of relevant facts and circumstances. As such, our view of these matters is subject to inherent uncertainties and may change in the future. For further details on with respect to VEON’s uncertain tax provisions and tax risks, please refer to the ‘Accounting policies’ and ‘Source of estimation uncertainty’ disclosed below in this Note 8.below.
Income tax assets
The Company reported current income tax assets of US$73 (2019:72 (2021: US$16)70).
These tax assets mainly relate to advance tax payments in our operating companies which can only be offset against income tax liabilities in that relevant jurisdiction, in fiscal periods subsequent to the balance sheet date.

Income tax expense
Income tax expense consisted of the following for the years ended December 31:
202020192018202220212020
Current income taxesCurrent income taxesCurrent income taxes
Current yearCurrent year404 495 477 Current year271 273 333 
Adjustments in respect of previous yearsAdjustments in respect of previous years(1)Adjustments in respect of previous years10 47 (5)
Total current income taxesTotal current income taxes403 500 486 Total current income taxes281 320 328 
Deferred income taxesDeferred income taxesDeferred income taxes
Movement of temporary differences and lossesMovement of temporary differences and losses(72)(36)(152)Movement of temporary differences and losses(50)38 46 
Changes in tax ratesChanges in tax rates(1)Changes in tax rates(4)— — 
Changes in recognized deferred tax assets39 
Changes in recognized deferred tax assets*Changes in recognized deferred tax assets*(117)— (32)
Adjustments in respect of previous yearsAdjustments in respect of previous years28 Adjustments in respect of previous years(5)(21)
OtherOther(7)Other(36)(68)
Total deferred tax expense / (benefit)Total deferred tax expense / (benefit)(61)(2)(117)Total deferred tax expense / (benefit)(212)24 (49)
Income tax expenseIncome tax expense342 498 369 Income tax expense69 344 279 

*In 2022, the increase of deferred tax assets is mainly driven by recognition of previously unrecognized historic losses due to positive outlook and business developments in our Bangladesh operations.
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Effective tax rate
The table below outlines the reconciliation between the statutory tax rate in the Netherlands (25%of (25.8%) (in 2020 and 2021 the statutory rate was 25.0%) and the effective income tax rates for the Group, together with the corresponding amounts, for the years ended December 31:
202020192018Explanatory notes
Profit / (loss) before tax from continuing operations261,181(248)
Income tax benefit / (expense) at statutory tax rate (25%)(7)(295)62
Difference due to the effects of:
Different tax rates in different jurisdictions(28)2089Certain jurisdictions in which VEON operates have income tax rates which are different to the Dutch statutory tax rate of 25%. Profitability in countries with higher tax rates (including Pakistan, Algeria and Bangladesh) has a negative impact on the effective tax rate.
Non-deductible expenses(210)(90)(120)The Group incurs certain expenses which are non-deductible in the relevant jurisdiction. In 2020, as in previous years, such expenses include impairment losses (unless resulting in a change in temporary differences), certain non-income tax charges (i.e. minimum tax regimes) and some intra-group expenses (i.e. interest on internal loans).
Non-taxable income37549
The Group earns certain income which is non-taxable in the relevant jurisdiction. In 2020, non-taxable income included the revaluation of contingent consideration liability, as well as a gain relating to the settlement in connection with the dispute concerning the sale of Telecel Globe Limited. For further details, refer to Note 15 and Note 7, respectively.
Adjustments in respect of previous years(3)(49)(39)The effect of prior year adjustments mainly relates to updated tax positions.
Movements in (un)recognized deferred tax assets(89)(13)(354)Movements in (un)recognized deferred tax assets are primarily caused by tax losses and other credits for which no deferred tax asset has been recognized. This primarily occurs in holding entities in the Netherlands (2020: US$101, 2019: US$42, 2018: US$147) and in GTH (2020: NaN, 2019: US$43, 2018: US$213.
Withholding taxes(56)(50)45Withholding taxes are recognized to the extent that dividends from foreign operations are expected to be paid in the foreseeable future. In 2020, similar to previous years, expenses relating to withholding taxes were primarily influenced by dividends expected from Russia, Algeria and Pakistan.
Uncertain tax positions(1)6(17)The tax legislation in the markets in which VEON operates is unpredictable and gives rise to significant uncertainties (see ‘Source of estimation uncertainty’ below). Movements in uncertain tax positions stem from such uncertainties. The impact of movements in uncertain tax positions is presented net of any corresponding deferred tax assets recognized.
Change in income tax rate01(6)Changes in tax rates impact the valuation of existing temporary differences. The nominal tax rates did not change in our operating jurisdictions in 2020. Nominal tax rate changes occurred in Pakistan in 2019 and 2018 and Uzbekistan in 2018.
Other15(33)(78)
In 2019, the Group recorded an increase in income tax liabilities of US$29 as a result of the settlement with the Egyptian Tax Authority for outstanding tax liabilities for GTH. Refer to Note 7 for further details.
Income tax benefit / (expense)(342)(498)(369)
Effective tax rate1,315.4 %42.2 %-148.8 %

202220212020Explanatory notes
Profit / (loss) before tax from continuing operations802464373
Income tax benefit / (expense) at statutory tax rate (25.8%)(207)(116)(93)
Difference due to the effects of:
Different tax rates in different jurisdictions45(5)(19)Certain jurisdictions in which VEON operates have income tax rates which are different to the Dutch statutory tax rate of 25.8% (25.0% in 2021 & 2020). Profitability in countries with lower tax rates (i.e. Kazakhstan, Ukraine) has a positive impact on the effective tax rate, offset with profitability in countries with higher rate (i.e. Pakistan, Bangladesh).
Non-deductible expenses(46)(35)(89)The Group incurs certain expenses which are non-deductible in the relevant jurisdictions. In 2022, such expenses mainly include intra-group expenses (i.e. interest on internal loans), certain non-income tax charges (i.e. minimum tax regimes) and other. In 2021, as in previous years, such expenses include impairment losses (unless resulting in a change in temporary differences), certain non-income tax charges (i.e. minimum tax regimes) and intra-group expenses (i.e. interest on internal loans).
Non-taxable income11(3)16The Group earns certain income which is non-taxable in the relevant jurisdiction. In 2022, non-taxable income is mainly driven by reversal of previously unrecognized management fees in Uzbekistan. In 2020, non-taxable income included the revaluation of contingent consideration liability, as well as a gain relating to the settlement in connection with the dispute concerning the sale of Telecel Globe Limited.
Adjustments in respect of previous years(6)(25)1In 2022, the effect of prior year adjustments mainly relates to tax return true-ups and introduction of 4% Super tax in Pakistan which had a retrospective impact on 2021. In 2021, the effect of prior years’ adjustments mainly relates to corrections in prior year filings in Pakistan, as part of the Alternative Dispute Resolution Committee process.
Movements in (un)recognized deferred tax assets117(76)(55)Movements in (un)recognized deferred tax assets are primarily caused by tax losses and other credits for which no deferred tax asset has been recognized. In 2022, the movements primarily relates to holding entities in the Netherlands and deferred tax asset recognition on previously unrecognized losses in Bangladesh of US$108. The increase of deferred tax assets in Bangladesh is mainly driven by recognition of previously unrecognized historic losses due to positive outlook and business developments in our Bangladesh operations.
Withholding taxes38(73)(49)Withholding taxes are recognized to the extent that dividends from foreign operations are expected to be paid in the foreseeable future. In 2022, the net WHT benefit of US$38 comprising of reversal of WHT provided for as a deferred tax on outside basis during 2022 on the dividends planned to be paid out in 2023 mainly relating to Ukraine and Russia. In 2021, expenses relating to withholding taxes were primarily influenced by dividends from Pakistan, Ukraine and Uzbekistan.
Uncertain tax positions(25)(7)(4)The tax legislation in the markets in which VEON operates is unpredictable and gives rise to significant uncertainties (see ‘Source of estimation uncertainty’ below). During 2022, provisions were made for a dispute in Italy. The impact of movements in uncertain tax positions is presented net of any corresponding deferred tax assets recognized.
Change in income tax rate4Changes in tax rates impact the valuation of existing deferred tax assets and liabilities on temporary differences. In 2022, the statutory tax rate in Pakistan increased by 4% resulting in the total tax charge of 33%.
Other(4)13In 2021, the amount of US$(4) relates to various permanent differences.
Income tax benefit / (expense)(69)(344)(279)
Effective tax rate8.6 %74.1 %74.8 %

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Deferred taxes
The Group reported the following deferred tax assets and liabilities in the statement of financial position as of December 31:
20202019
Deferred tax assets186 134 
Deferred tax liabilities(127)(141)
Net deferred tax position59 (7)

The following table shows the movements of net deferred tax positions in 2020:
Movement in deferred taxes
Opening balanceNet income statement movementOther movementsClosing balance
Property and equipment(288)(23)37 (274)
Intangible assets(38)19 (14)
Trade receivables47 (5)43 
Provisions31 (4)28 
Accounts payable156 (23)140 
Withholding tax on undistributed earnings(52)(8)(60)
Tax losses and other balances carried forwards2,026 113 82 2,221 
Non-recognized deferred tax assets(1,894)(46)(85)(2,025)
Other(3)(2)
Net deferred tax positions(7)61 59 
20222021
Deferred tax assets274 228 
Deferred tax liabilities(36)(115)
Net deferred tax position238 113 

The following table shows the movements of net deferred tax positions in 2019:2022:
Movement in deferred taxesMovement in deferred taxes
Opening balanceNet income statement movementOther movementsClosing balanceOpening balanceNet income statement movementHeld for saleOther movementsClosing balance
Property and equipmentProperty and equipment(275)(18)(288)Property and equipment(100)(45)35 28 (82)
Intangible assetsIntangible assets(60)22 (38)Intangible assets36 59 (13)(23)59 
Trade receivablesTrade receivables32 16 (1)47 Trade receivables32 (20)21 
ProvisionsProvisions30 (1)31 Provisions17 (7)(2)15 
Accounts payableAccounts payable113 11 32 156 Accounts payable90 32 (65)(21)36 
Withholding tax on undistributed earningsWithholding tax on undistributed earnings(50)(2)(52)Withholding tax on undistributed earnings(98)69 — — (29)
Tax losses and other balances carried forwardsTax losses and other balances carried forwards2,173 (68)(79)2,026 Tax losses and other balances carried forwards2,626 41 (3)(64)2,600 
Non-recognized deferred tax assetsNon-recognized deferred tax assets(1,955)61 (1,894)Non-recognized deferred tax assets(2,498)57 — 46 (2,395)
OtherOther12 (16)Other12 — (7)13 
Net deferred tax positionsNet deferred tax positions17 (2)(22)(7)Net deferred tax positions113 212 (46)(41)238 
The following table shows the movements of net deferred tax positions in 2021:

Movement in deferred taxes
Opening balanceNet income statement movementHeld for saleOther movementsClosing balance
Property and equipment(274)31 101 42 (100)
Intangible assets(14)33 19 (2)36 
Trade receivables43 (15)(3)32 
Provisions28 (6)(7)17 
Accounts payable140 (24)(34)90 
Withholding tax on undistributed earnings(60)(39)— (98)
Tax losses and other balances carried forwards2,221 34 370 2,626 
Non-recognized deferred tax assets(2,025)(88)— (385)(2,498)
Other— (12)15 
Net deferred tax positions59 (24)91 (13)113 

In 2021, a tower sale and subsequent lease transaction took place for which a deferred tax asset of US$146 was recorded in relation to the lease liability and a deferred tax liability of US$23 was recorded in relation to the Right of Use asset.
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Unused tax losses and other credits carried forwards
VEON recognizes a deferred tax asset for unused tax losses and other credits carried forwards, to the extent that it is probable that the deferred tax asset will be utilized. The amount and expiry date of unused tax losses and other carry forwards for which no deferred tax asset is recognized are as follows:
As of December 31, 20200-5 years6-10 yearsMore than 10 yearsIndefiniteTotal
As of December 31, 2022As of December 31, 20220-5 years6-10 yearsMore than 10 yearsIndefiniteTotal
Tax losses expiryTax losses expiryTax losses expiry
Recognized lossesRecognized losses(107)(172)(279)Recognized losses— — — (410)(410)
Recognized DTARecognized DTA27 49 76 Recognized DTA— — — 159 159 
Non-recognized lossesNon-recognized losses(1,546)(1,006)(6,660)(9,212)Non-recognized losses— — (853)(8,528)(9,381)
Non-recognized DTANon-recognized DTA387 252 1,272 1,911 Non-recognized DTA— — 213 2,144 2,357 
Other credits carried forwards expiryOther credits carried forwards expiryOther credits carried forwards expiry
Recognized creditsRecognized credits(19)(102)(121)Recognized credits(1)(45)— — (46)
Recognized DTARecognized DTA19 102 121 Recognized DTA45 — — 46 
Non-recognized creditsNon-recognized credits(492)(492)Non-recognized credits— — — (147)(147)
Non-recognized DTANon-recognized DTA115 115 Non-recognized DTA— — — 38 38 

As of December 31, 20190-5 years6-10 yearsMore than 10 yearsIndefiniteTotal
As of December 31, 2021As of December 31, 20210-5 years6-10 yearsMore than 10 yearsIndefiniteTotal
Tax losses expiryTax losses expiryTax losses expiry
Recognized lossesRecognized losses(280)(280)Recognized losses(15)— — (174)(189)
Recognized DTARecognized DTA73 73 Recognized DTA— — 50 53 
Non-recognized lossesNon-recognized losses(1,292)(1,645)(6,486)(9,423)Non-recognized losses— — (707)(8,553)(9,260)
Non-recognized DTANon-recognized DTA279 357 1,258 1,894 Non-recognized DTA— — 169 2,192 2,361 
Other credits carried forwards expiryOther credits carried forwards expiryOther credits carried forwards expiry
Recognized creditsRecognized credits(13)(46)(59)Recognized credits(2)(73)— — (75)
Recognized DTARecognized DTA13 46 59 Recognized DTA73 — — 75 
Non-recognized creditsNon-recognized credits(143)(143)Non-recognized credits— — — (567)(567)
Non-recognized DTANon-recognized DTA31 31 Non-recognized DTA— — — 137 137 
Losses mainly relate to our holding entities in Luxembourg (2020:(2022: US$6,285; 2019:6,776; 2021: US$6,052)6,431) and the Netherlands (2020:(2022: US$2,659; 2019:2,352; 2021: US$2,937)2,360).

VEON reports the tax effect of the existence of undistributed profits that will be distributed in the foreseeable future. The Company has a deferred tax liability of US$60 (2019:29 (2021: US$52)98), relating to the tax effect of the undistributed profits that will be distributed in the foreseeable future, primarily in its Russian, AlgerianPakistan, Uzbekistan and PakistanKazakhstan operations.

As of December 31, 2020,2022, undistributed earnings of VEON’s foreign subsidiaries (outside the Netherlands) which are indefinitely invested and will not be distributed in the foreseeable future, amounted to US$5,241 (2019:6,105 (2021: US$6,194)7,404). Accordingly, no deferred tax liability is recognized for this amount of undistributed profits.

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ACCOUNTING POLICIES
Income taxes
Income tax expense represents the aggregate amount determined on the profit for the period based on current tax and deferred tax. In cases where the tax relates to items that are charged to other comprehensive income or directly to equity, the tax is also charged respectively to other comprehensive income or directly to equity.
Uncertain tax positions
The Group’s policy is to comply with the applicable tax regulations in the jurisdictions in which its operations are subject to income taxes. The Group’s estimates of current income tax expense and liabilities are calculated assuming that all tax computations filed by the Company’s subsidiaries will be subject to a review or audit by the relevant tax authorities. Uncertain tax positions are generally assessed individually, using the most likely outcome method. The Company and the relevant tax authorities may have different interpretations of how regulations should be applied to actual transactions (refer below for details regarding risks and uncertainties).

Deferred taxation
Deferred taxes are recognized using the liability method and thus are computed as the taxes recoverable or payable in future periods in respect of deductible or taxable temporary differences between the tax bases of assets and liabilities and their carrying amounts in the Company’s financial statements.
SOURCE OF ESTIMATION UNCERTAINTY
Tax risks
The tax legislation in the markets in which VEON operates is unpredictable and gives rise to significant uncertainties, which could complicate our tax planning and business decisions. Tax laws in many of the emerging markets in which we operate have been in force for a relatively short period of time as compared to tax laws in more developed market economies. Tax authorities in our markets are often somewhat less advanced in their interpretation of tax laws, as well as in their enforcement and tax collection methods.
Any sudden and unforeseen amendments of tax laws or changes in the tax authorities’ interpretations of the respective tax laws and/or double tax treaties, could have a material adverse effect on our future results of operations, cash flows or the amounts of dividends available for distribution to shareholders in a particular period (e.g. introduction of transfer pricing rules, Controlled Foreign Operation ((“CFC”) legislation and more strict tax residency rules).
Management believes that VEON has paid or accrued all taxes that are applicable. Where uncertainty exists, VEON has accrued tax liabilities based on management’s best estimate. From time to time, we may also identify tax contingencies for which we have not recorded an accrual. Such unaccrued tax contingencies could materialize and require us to pay additional amounts of tax. The potential financial effect of such tax contingencies are disclosed in Note 7 and above in this Note 8, unless not practicable to do so.
Uncertain tax positions
Uncertain tax positions are recognized when it is probable that a tax position will not be sustained. The expected resolution of uncertain tax positions is based upon management’s judgment of the likelihood of sustaining a position taken through tax audits, tax courts and/or arbitration, if necessary. Circumstances and interpretations of the amount or likelihood of sustaining a position may change through the settlement process. Furthermore, the resolution of uncertain tax positions is not always within the control of the Group and it is often dependent on the efficiency of the legal processes in the relevant taxing jurisdictions in which the Group operates. Issues can, and often do, take many years to resolve.
Recoverability of deferred tax assets
Deferred tax assets are recognized to the extent that it is probable that the assets will be realized. Significant judgment is required to determine the amount that can be recognized and depends foremost on the expected timing, level of taxable profits, tax planning strategies and the existence of taxable temporary differences. Estimates made relate primarily to losses carried forward in some of the Group’s foreign operations. When an entity has a history of recent losses, the deferred tax asset arising from unused tax losses is recognized only to the extent that there is convincing evidence that sufficient future taxable profit will be generated. Estimated future taxable profit is not considered such evidence unless that entity has demonstrated the ability by generating significant taxable profit for the current year or there are certain other events providing sufficient evidence of future taxable profit. New transactions and the introduction of new tax rules may also affect judgments due to uncertainty concerning the interpretation of the rules and any transitional rules.




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Future legislative changes

In 2022, the Netherlands issued a draft bill relating to OECD Pillar 2 rules, which introduces a global minimum Effective Corporate Tax Rate of 15%. It will apply to multinational companies with consolidated revenues of EUR 750M or more in at least two out of the last four years. The legislation is not yet substantively enacted, however the Netherlands have expressed its full commitment to adopt the Pillar 2 framework as part of domestic legislation starting from the January 1, 2024. Considering that VEON fulfills the above mentioned revenue criteria, it will be subject to these rules once they are enacted. Going forward, VEON will have to apply the Global OECD Anti-Base Erosion Model Rules to calculate its effective tax rate for each jurisdiction where it operates to see where the effective tax rate is below 15%. If this is the case, the Group will have to pay a top-up tax for the difference.

Currently the majority of VEON’s operations are conducted in jurisdictions where the statutory income tax rates are higher than 15%. At the same time, there are few less material jurisdictions where VEON enjoys lower income tax rates based on local legislation or government incentives. At the moment we cannot reliably estimate the exact impact of Pillar 2 implementation.


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Table of Contents
INVESTING ACTIVITIES OF THE GROUP

9    SIGNIFICANT TRANSACTIONS
SIGNIFICANT TRANSACTIONS IN 2022
Announced sale of Russia operations
On November 24, 2022, VEON entered into an agreement to sell VEON’s Russian operations to certain senior members of the management team of PJSC VimpelCom (“VimpelCom”), led by its current CEO, Aleksander Torbakhov. Under the agreement, VEON will receive consideration of RUB 130 billion (approximately US$1,900). The SPA contains provisions amongst others that in the event Vimpelcom acquires VEON Holdings B.V.’s debt in excess of the sales consideration, VEON will work with the purchasers to satisfy its obligations to them as a bondholder. The transaction is subject to certain closing conditions including the receipt of requisite regulatory approvals and licenses from relevant government authorities in Russia and Western jurisdictions (United States, United Kingdom, European Union, and Bermuda) for the proposed structure of the sale. As of July 24, 2023, Russian regulatory approvals have been obtained as well as the OFAC license and required authorizations from the United Kingdom and Bermudan authorities. The remaining closing conditions to be satisfied include any required license from the European Union or any required consent from VEON creditors in order to cancel the debt provided as consideration and/or complete the sale. The remaining closing conditions to be satisfied are any required license from the European Union or any required consent from VEON creditors in order to cancel the debt provided as consideration and/or complete the sale.The transaction is expected to be completed in 2023.
As a result of the expected disposal, VEON has classified its Russian operations as held-for-sale and discontinued operations upon the signing of the agreement on November 24, 2022. In connection with this classification, the Company no longer accounts for depreciation and amortization expenses of the assets of its Russian operations. The results for Russian operations in the consolidated income statements and the consolidated statements of cash flows for 2022, 2021 and 2020 have been presented separately. For further details of the transaction, refer to Note 10.
Sale of Algeria operations
On July 1, 2021, VEON exercised its put option to sell the entirety of its 45.57% stake in its Algerian subsidiary, Omnium Telecom Algerie SpA (Algeria) to the Fonds National d'Investissement (FNI). Omnium owns Algerian mobile network operator, Djezzy. Under the terms of the Shareholders' Agreement, the transaction was completed on August 5, 2022 for a sales price of US$682 in cash. For further details of the transaction, refer to Note 10.

Sale of Georgia operations

On March 31, 2022, VEON Georgia Holdings B.V. entered into a non-binding share purchase agreement with Miren Invest LLC ("Miren"), VEON's former local partner, for the sale of VEON Georgia LLC ("VEON Georgia"), our operating company in Georgia, for a sales price of US$45 in cash, subject to VEON corporate approvals and regulatory approvals. The required approvals were subsequently obtained and the sale was completed on June 8, 2022.

On June 8, 2022, upon completion of the sale to Miren, control of VEON Georgia was transferred to Miren and VEON recognized a US$88 gain on disposal of VEON Georgia, which includes the recycling of currency translation reserve in the amount of US$78.

Significant movements in exchange rates
An increase in demand for hard currencies, in part due to the ongoing conflict in Ukraine as well as macroeconomic conditions in Pakistan and Bangladesh, resulted in the devaluation of exchange rates in the countries in which VEON operates. As such, in 2022, the book value of assets and liabilities of our foreign operations, in U.S. dollar terms, decreased significantly, with a corresponding loss of US$480 recorded against the foreign currency translation reserve in the Statement of Comprehensive Income.
SIGNIFICANT TRANSACTIONS IN 2021 AND 2020
Agreement between VEON and Service Telecom regarding the Sale of its Russian tower assets
On September 5, 2021, the Company and VEON Holdings B.V., a subsidiary of the Company, signed an agreement for the sale of its direct subsidiary, NTC, with Service Telecom Group of Companies LLC, ST, for RUB 70,650 (US$945). The transaction was subject to regulatory approvals which were obtained on November 12, 2021, and consummation of other certain closing conditions which were completed on December 1, 2021. Under the terms of the deal, Russia, an operating segment of the Company, entered into a long-term lease agreement with NTC under which Russia will lease space upon NTC's portfolio of 15,400 towers for a period of 8 years, with up to ten optional renewal periods of 8 years each. Under the same agreement, an additional 5,000 towers are committed to be leased. The lease agreement was signed on October 15, 2021.

On September 5, 2021, the Company classified NTC as a disposal group held-for-sale, including goodwill allocated of US$215 to NTC from Russia based on its relative fair values as NTC is a subset of the Russia CGU. Following the classification as disposal group held-for-sale, the Company did not account for depreciation and amortization expenses of NTC assets.
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On December 1, 2021, upon completion of the sale agreement with ST, control of NTC was transferred to ST. As a result of applying sale and leaseback accounting principles to the lease agreement under the terms of the deal, the Company recognized a gain on sale of subsidiary of US$101 (refer to Note 10 for further discussion) and Russia recognized right-of-use assets of US$101 representing the proportional fair value of assets retained with respect to book value of assets sold and lease liabilities of US$718 based on an 8 year lease term, which are at market rates, as well as a proportionate amount of goodwill, with respect to the portion of cash generating assets retained through the lease, of US$168. A portion of goodwill was also retained within Russia as assets held-for-sale for future sites to be sold under the agreement.

The following table shows the assets and liabilities disposed of relating to NTC on December 1, 2021:

2021
Property and equipment264 
Goodwill222 
Other current assets24 
Total assets disposed510
Non-current liabilities127 
Current liabilities23 
Total liabilities disposed150

Lease commitments for the additional 5,000 towers to be leased in the duration of the lease term at December 31, 2021 are US$263. For further details on the total commitments at December 31, 2021, refer to Note 12.

VEON subsidiary Banglalink successfully acquires 9.4MHz in spectrum auction
In March 2021, Banglalink, the Company's wholly-owned subsidiary in Bangladesh, acquired 4.4MHz spectrum in the 1800MHz band and 5MHz spectrum in 2100MHz band following successful bids at an auction held by the Bangladesh Telecommunication Regulatory Commission (BTRC). The newly acquired spectrum will see Banglalink increase its total spectrum holding from 30.6MHz to 40MHz. Banglalink total investment will amount to BDT 10 billion (US$115) to purchase the spectrum.

VEON completes the acquisition of majority shareholding in OTM

In June 2021, VEON successfully acquired a majority stake of 67% in OTM (a technology platform for the automation and planning of online advertising purchases in Russia) for US$16.

PMCL Warid License Capitalization

The ex-Warid license renewal was due in May 2019. Pursuant to directions from the Islamabad High Court, the Pakistan Telecommunication Authority (“PTA”) issued a license renewal decision on July 22, 2019 requiring payment of US$40 per MHz for 900 MHz spectrum and US$30 per MHz for 1800 MHz spectrum, equating to an aggregate price of approximately US$450 (excluding applicable taxes of approximately 13%). On August 17, 2019, Jazz appealed the PTA’s order to the Islamabad High Court. On August 21, 2019, the Islamabad High Court suspended the PTA’s order pending the outcome of the appeal and subject to Jazz making payment in the form of security (under protest) as per the options given in the PTA’s order. As a result, PMCL deposited US$326 including the initial 50% payment of license as well as subsequent installments in order to maintain its appeal in the Islamabad High Court regarding the PTA's underlying decision on the license renewal.

On July 19, 2021, Islamabad High Court dismissed Jazz's appeal. Based on the dismissal of appeal by the court, subsequent legal opinion obtained and acceptance of the total license price, the license was recognized amounting US$384, net of service cost liability of US$65. Consequently, the security deposit balance of US$326 was also adjusted. Subsequently, on October 18, 2021 PMCL and PTA signed the license document.
Sale of Armenian operations
In October 2020, VEON concluded an agreement for the sale of its operating subsidiary in Armenia, to Team LLC for a consideration of US$51. Accordingly, the net carrying value of assets amounting US$33 werewas derecognized along with reclassification of cumulative foreign currency translation reserve of US$96 to profit and loss, resulting in the net loss of US$78.
GTH restructuring
In 2020, VEON continued the restructuring of Global Telecom Holding S.A.E. (“GTH”) which commenced in 2019 (see further details below), with the intragroup transfer of Mobilink Bank and GTH Finance B.V. completed in March and April 2020, respectively. As the operating assets of GTH had previously been, and will continue to be, fully consolidated within the balance sheet of the VEON Group, there
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was no material impact on these consolidated financial statements stemming from these intragroup transfers. The intragroup transfer for Djezzy is continuing.
Significant movements in exchange rates
An increase in demand for hard currencies, in part due to the coronavirus outbreak, resulted in the devaluation of exchange rates in the countries in which VEON operates. As such, in 2020, the book value of assets and liabilities of our foreign operations, in U.S. dollar terms, decreased significantly, with a corresponding loss of US$623 recorded against the foreign currency translation reserve in the Statement of Comprehensive Income.

SIGNIFICANT TRANSACTIONS IN 2019
10    HELD FOR SALE AND 2018DISCONTINUED OPERATIONS
Mandatory tender offer for shares
The following table provides the details of GTH
In August 2019, VEON completed the purchase of 1,914,322,110 shares, representing approximately 40.55% of GTH’s issued shares, in connection with its Mandatory Tender Offer (“MTO”) which had commenced in July 2019. The total price for the purchase of such shares was EGP 9,725 million (approximately US$587), reflecting the offer price per share of EGP 5.08. Following the completion of the MTOassets and liabilities classified as a result of further purchases by GTH,held-for-sale as of December 31, 2019, VEON2022:

Assets held-for-saleLiabilities held-for-sale
2022202120222021
Russia5,792 — 4,232 — 
Algeria— 1,846 — 391 
Other individual assets— 18 — — 
Total assets and liabilities held for sale5,792 1,864 4,232 391 

The following table provides the details of loss after tax from discontinued operations and GTH hold approximately 99.54%disposals of GTH's total outstanding equity. The MTO was funded by a combinationdiscontinued operations for the periods ended December 31:
202220212020
Russia(164)530 (489)
Algeria
Profit / (loss) after tax for the period144 151 79 
Loss on disposal(722)— — 
Total loss after tax from discontinued operations and disposals of discontinued operations(742)681 (410)

Announced sale of cash on hand and utilization of undrawn credit facilities (refer to Note 15 for further details).operations in Russia
These transactions represent a purchase of non-controlling interests ("NCI") without a change of control. Consequently, the difference between the book value of NCI (negative value of US$1,986) and the cost of acquisition (US$608) was recorded directly within ‘Other capital reserves’in the statement of changes in equity (loss of US$2,594).
Following the successful completion of the MTO, VEON continued with the restructuring of GTH, which included successful delisting of GTH’s shares from the Egyptian Exchange and the approval by GTH shareholders of VEON’s offer to acquire substantially all of the operating assets of GTH, both of which occurred on September 9, 2019.
Following that approval, VEON completed the intragroup transfers of Jazz, Banglalink and Med Cable. The operating assets of GTH had previously been, and will continue to be, fully consolidated within the balance sheet of the VEON Group, and as such, there is no material impact on these consolidated financial statements stemming from these asset transfers.
Revised technology infrastructure partnership with Ericsson
In February 2019, the Company announced a revised arrangement with Ericsson to upgrade its core IT systems in several countries in the coming years and to release Ericsson from the development and delivery of the Full Stack Revenue Manager Solution. This revised arrangement enables VEON to continue upgrading IT infrastructure with new digital business support systems (DBSS) using existing software from Ericsson which is already deployed in certain operating companies within VEON. The parties signed binding terms to vary the existing agreements and as a result VEON received US$350 during the first half of 2019. The settlement amount was recorded in the income statement within ‘Other operating income’.
Termination of network sharing in Kazakhstan
In April 2019, the Group received a settlement amount of US$38 from Kcell Joint Stock Company (“Kcell”), related to the termination of the network sharing agreement between Kcell and our subsidiary in Kazakhstan. This amount has been recorded in "Other revenue/other income" within the consolidated income statement.
Sale of Italy Joint Venture
In July 2018,On November 24, 2022, VEON entered into an agreement (“SPA”) to sell VEON’s Russian operations to certain senior members of the management team of PJSC VimpelCom (“VimpelCom”), led by its current CEO, Aleksander Torbakhov. Under the agreement, VEON will receive consideration of RUB 130 billion (approximately US$1,900 as of December 31, 2022). It is expected that the consideration will be paid primarily by VimpelCom taking on and discharging certain VEON Holdings B.V.’s debt, thus significantly deleveraging VEON’s balance sheet. The SPA contains provisions amongst others that in the event Vimpelcom acquires VEON Holdings B.V.’s debt in excess of the sales consideration, VEON will work with CK Hutchison Holdings Ltdthe purchasers to satisfy its obligations to them as a bondholder. The transaction is subject to certain closing conditions including the receipt of requisite regulatory approvals and licenses from relevant government authorities in Russia and Western jurisdictions (United States, United Kingdom, European Union, and Bermuda) for the proposed structure of the sale. As of July 24, 2023, Russian regulatory approvals have been obtained as well as the OFAC license and required authorizations from the United Kingdom and Bermudan authorities. The remaining closing conditions to be satisfied include any required license from the European Union or any required consent from VEON creditors in order to cancel the debt provided as consideration and/or complete the sale. Refer to Note 23 for further developments.

Given the approvals and licenses required, the completion of the sale could be influenced by the political situation in Russia as well as the subsequent responses from Western jurisdictions. However, as of entering into the SPA, management believes that the sale is highly probable and the transaction is expected to be completed in 2023. Therefore, as a result of the expected disposal, VEON has classified its Russian operations as held-for-sale and discontinued operations upon the signing of the agreement on November 24, 2022. In connection with this classification, the Company no longer accounts for depreciation and amortization expenses of the assets of its 50% stakeRussian operations. The results for Russia in the Italy Joint Venture. In September 2018consolidated income statements and the transaction was completed,consolidated statements of cash flows for 2022, 2021 and cash consideration was received in the amount of EUR 2,450 (US$2,830).
Share of profit / (loss) of the Italy Joint Venture for 2018 and 2017 was reclassified to “Profit / (loss) after tax from discontinued operations.”
The effect of the disposal is detailed below:2020 have been presented separately.

The following table shows the assets and liabilities classified as held-for-sale relating to Russia as of December 31, 2022:

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Table of Contents
20182022
Property and equipment3,941 
Intangible assets excl. goodwill356 
Goodwill617 
Deferred tax assets78 
Other non-current assets50 
Cash consideration receivedInventories2,830113 
Trade and other receivables367 
Other current assets*270 
Total assets held for sale5,792 
Derecognition of assets classified asNon-current liabilities
Debt and Derivatives - NCL2,888 
Other non current liabilities64 
Current liabilities
Trade and other payables691 
Debt & Derivatives - CL306 
Other non-financial liabilities283 
Total liabilities held for sale(1,599)
Release cumulative share of other comprehensive income / (loss) of Italy Joint Venture(31)
Release cumulative foreign currency translation reserve related to Italy Joint Venture79 
Gain / (loss) on disposal of discontinued operations1,2794,232 

*This include cash and cash equivalent of US$146 subject to currency restrictions that limited ability to upstream the cash or make certain payments outside the country, but these balances are otherwise freely available to the Russian operations.

Debt and derivatives include bank loans and bonds, including interest accrued, for which the fair value is equal to US$1,247, and Lease Liabilities, for which fair value has not been determined.

Net assets of the discontinued operations of Russia includes US$2,964 relating to cumulative currency translation losses as of December 31, 2022, which is accumulated in equity through other comprehensive income and will be recycled through the consolidated income statement upon the completion of the sale.

The following table shows the movements relating to Russian operations for the period ended December 31, 2022:
Net book valueProperty and equipmentIntangible assets excl. goodwillGoodwill
As of January 1, 20224,013 293 1,084 
Additions775 192 — 
Disposals(18)(10)
Depreciation/amortization charge for the year(947)(131)— 
Reclassification as held for sale(9)— — 
Impairment(5)(2)(445)
Transfers— — — 
Modifications of right-of-use assets(166)— — 
Translation adjustment298 14 (26)
As of December 31, 20223,941 356 617 
Total commitments related to the Russia operations pertaining to property, plant and equipment, intangible assets and other are US$528 (Less than 1 year: US$250, Between one and five years: US$91 and More than five years: US$187).
The following table shows the profit/(loss) and other comprehensive income relating to Russia operations for the periods ended December 31:

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Table of Contents
10    IMPAIRMENT OF ASSETS
Income statement and statement of comprehensive income202220212020
Operating revenue4,277 3,943 3,811 
Operating expenses **(3,993)(3,424)(4,123)
Other expenses(424)(76)(143)
Profit / (loss) before tax for the period(140)443 (455)
Income tax benefit / (expense)(24)87 (34)
Profit / (loss) after tax for the period(164)530 (489)
Other comprehensive income / (loss)*(29)(10)(478)
Total comprehensive income / (loss)(193)520 (967)
Property
*Other comprehensive income relates to the foreign currency translation of discontinued operations.
** In 2022, operating expenses includes an impairment of US$446 (2021:Nil, 2020:US$723) against the carrying value of goodwill in Russia recorded in the first quarter..

Russia impairment losses 2022

The conflict between Russia and equipmentUkraine started on February 24, 2022 and intangiblehas impacted our operations in Russia.

In response to the events in Ukraine, wide-ranging economic sanctions and trade restrictions were imposed on Russia by the United States, the European Union (and individual EU member states), the United Kingdom, as well as other countries which have targeted individuals and entities as well as large aspects of the Russian economy, including freezing the assets are tested regularly for impairment. of Russia’s central bank, other Russian financial institutions, and individuals, removing selected Russian banks from the Swift banking system, and curbing certain products exported to Russia. Furthermore, as a response to the imposed sanctions, Russia introduced a number of counter-sanctions aimed at stabilizing domestic financial markets. These, among other things, include restrictions related to capital and foreign exchange controls, restrictions on lending to foreign (non-Russian) persons, restrictions on foreign persons’ transactions with Russian securities and real estate and limitations on export and import of certain goods into and outside Russia.

The Company assesses, at the end of each reporting period, whether there exist any indicatorsabove factors indicated a trigger that an asset maycarrying value might be impaired (i.e. asset becoming idle, damaged or no longerand resulted in use). If there are such indicators,an impairment of US$446 against the Company estimatescarrying value of goodwill in Russia as of March 31, 2022, of which, the recoverable amount of the asset. Impairment losses of continuing operations are recognized in the income statement in a separate line item.
Goodwill is tested for impairment annually (at September 30) or when circumstances indicate the carrying value may be impaired. Refer to Note 12 for an overview of the carrying value of goodwill per cash-generating unit (“CGU”). The Company’s impairment test is primarilyCGU was US$1,886. This was determined based on fair value less costcosts of disposal calculations (Level 3 in the fair value hierarchy) using a discounted cash flow model, based on cash flow projections from business plans prepared by management.

March 31, 2022 ***September 30, 2021September 30, 2020
Key assumptions – Russia CGUExplicit forecast periodTerminal
period
Combined average *Explicit forecast periodTerminal
period
Combined average *Explicit forecast periodTerminal
period
Combined average *
Discount rate— %— %20.5 % % %9.3 % % %10.1 %
Average annual revenue growth rate6.2 %1.6 %5.5 %5.0 %1.6 %4.4 %4.3 %1.8 %3.9 %
Average operating margin32.4 %35.0 %32.8 %33.2 %35.5 %33.6 %31.2 %35.7 %32.0 %
Average CAPEX / revenue **20.3 %18.0 %19.9 %25.4 %21.0 %24.7 %27.9 %21.0 %26.8 %

* Combined average for 2022 is based on an explicit forecast period consisting of five years forecast plus the latest estimate for 2022 (2022-2027), and terminal period in 2028 (for 2020 being 2021-2025 with terminal period 2026); for comparative period 2021 the rates were revised to conform the calculation being 2022-2026 and terminal period in 2027.

** CAPEX excludes licenses and ROU assets.

*** The Company considersgrowth rates as of March 31, 2022, in the relationship between its market capitalizationexplicit forecast period and its bookthe combined average, were revised to conform the growth rates applied in the calculation of the recoverable amount in the first quarter of 2022.

The fair value as well as weighted averageless cost of capitaldisposal (“FVLCD”) for Russian operations as of September 30, 2022 (date of the annual impairment test) was based on the expected sales proceeds from third party bids which have been substantiated by the share price consideration of RUB 130 billion (approximatelyUS$1,900) reflected in the SPA signed on November 24, 2022 (Level 2 in the fair value hierarchy). The fair value represented by the SPA exceeded the carrying value of the Russia CGU as of September 30, 2022, therefore no impairment was recorded. There were no triggering events indicating any impairment or decline in the fair value of Russian operations subsequent to its measurement as held for sale and the quarterly financial performances of each CGU when reviewing for indicators ofdiscontinued operations.


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Russia impairment in interim periods. In addition to the above, the Company also considered the impact of COVID-19 when reviewing for indicators of impairment (refer to losses 2021
Note 1).
ImpairmentThere were no impairment losses recorded in Russia in 2021.

Russia impairment losses 2020

In recent years, Beeline Russia has seen a decline in its subscriber and revenue market share on the back of competitive pressures in the market, which have impacted both revenues and profitability. This underperformance has negatively impacted the fair value of our Russian business, and over time has eroded the existing headroom over the book value of the business. The impact of a weaker Russian ruble, along with ongoing COVID lockdowns and associated travel restrictions, have had a negative impact on consumer spending, which weakened particularly during the third quarter of 2020. Together with a slower than anticipated recovery in Beeline’s ARPU, which has in turn impacted our future projected revenue, a revision to our previous estimates has been deemed necessary.

Based on these revisions, VEON recorded an impairment of US$723 against the carrying value of goodwill in Russia in the third quarter of 2020. The recoverable amount of the CGU of US$3,001 was determined based on fair value less costs of disposal calculations (Level 3 in the fair value hierarchy) using a discounted cash flow model, based on cash flow projections from business plans prepared by management.
Also
Exercised Put option to sell entirety stake in Omnium Telecom Algerie SpA

On July 1, 2021, VEON exercised its put option to sell the entirety of its 45.57% stake in its Algerian subsidiary, Omnium Telecom Algerie SpA (Algeria) to the Fonds National d'Investissement (FNI). Omnium owns Algerian mobile network operator, Djezzy. Under the terms of the Shareholders' Agreement, the transaction was completed on August 5, 2022 for a cash sale price of US$682 and control of Algeria was transferred to FNI. Refer to the table below for the results of the transaction.

On July 1, 2021, the Company classified its operations in Algeria as held-for-sale and discontinued operations. Following the classification as a disposal group held-for-sale, the Company did not account for depreciation and amortization expenses of Algeria assets. On August 5, 2022, the sale was completed and the net assets were disposed. The results for Algeria in the consolidated income statements and the consolidated statements of cash flows for 2022, 2021 and 2020 have been presented separately.

The following table shows the assets and liabilities disposed in 2022 and classified as held-for-sale relating to Algeria as of:
August 5, 2022December 31, 2021
Property and equipment555 527 
Intangible assets excl. goodwill120 111 
Goodwill953 1,001 
Deferred tax assets35 35 
Other current assets234 172 
Total assets disposed / held for sale1,897 1,846 
Non-current liabilities91 106 
Current liabilities276 285 
Total liabilities disposed / held for sale367 391 

The following table shows the profit/(loss) and other comprehensive income relating to Algeria operations for the periods ended:

Income statement and statement of comprehensive incomeAugust 5, 2022December 31, 2021December 31, 2020
Operating revenue378 659 689 
Operating expenses(212)(470)(564)
Other expenses(7)(17)(17)
Profit / (loss) before tax for the period159 172 108 
Income tax benefit / (expense)(15)(21)(29)
Profit / (loss) after tax for the period144 151 79 
Other comprehensive income / (loss)*(65)(68)(157)
Total comprehensive income / (loss)79 83 (78)

*Other comprehensive income is relating to the foreign currency translation of discontinued operations.
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The following table shows the results for the disposal of the Algeria operations that are accounted for in these financials as of December 31, 2022:

2022
Consideration received in cash682 
Carrying amount of net assets at disposal*(1,530)
De-recognition of non-controlling interest824 
Loss on sale before reclassification of foreign currency translation reserve(24)
Reclassification of foreign currency translation reserve(698)
Net loss on disposal of Algeria operations(722)

*Net assets include US$175 relating to cash and cash equivalents at disposal

ACCOUNTING POLICIES

Non-current assets (or disposal groups) are classified as held-for-sale if their carrying amount will be recovered principally through a sale transaction or loss of control rather than through continuing use, and a sale is considered highly probable. They are measured at the lower of their carrying amount and fair value less costs to sell.

Non-current assets (including those that are part of a disposal group) are not depreciated or amortized while they are classified as held for sale. Assets and liabilities of a disposal group classified as held-for-sale are presented separately from the other assets and liabilities in the statement of financial position without restating the prior period comparatives.

A discontinued operation is a component that is classified as held-for-sale and that represents a separate major line of business or geographical area of operations. Discontinued operations are excluded from the results of continuing operations and are presented as a single amount in the income statement and cash flow statement within operating, investing and financing activities in the current period and comparative periods. All other notes to the financial statements include amounts for continuing operations, unless otherwise mentioned.

11    IMPAIRMENT OF ASSETS
Property and equipment and intangible assets are tested regularly for impairment. The Company assesses, at the end of each reporting period, whether there exist any indicators that an asset may be impaired (i.e. asset becoming idle, damaged or no longer in use). If there are such indicators, the Company estimates the recoverable amount of the asset. Impairment losses of continuing operations are recognized in the income statement in a separate line item.
Goodwill is tested for impairment annually (at September 30) or when circumstances indicate the carrying value may be impaired. Refer to Note 13 for an overview of the carrying value of goodwill per cash-generating unit (“CGU”). The Company’s impairment test is primarily based on fair value less cost of disposal calculations (Level 3 in the fair value hierarchy) using a discounted cash flow model, based on cash flow projections from business plans prepared by management. The Company considers the relationship between its market capitalization and its book value, as well as its weighted average cost of capital and the quarterly financial performances of each CGU when reviewing for indicators of impairment in interim periods.

The CGUs classified as Assets held for Sale and Discontinued Operation during 2022 are disclosed in Note 10, including any current or past impairment charges recorded for these CGUs.
Impairment losses / (reversals) in 2022

Property and equipmentIntangible assetsGoodwillOtherTotal impairment
2022
Bangladesh(32)(68)— — (100)
Kyrgyzstan(29)(9)— (11)(49)
Ukraine *35 — — 36 
Other(1)— — 
(19)(77) (11)(107)
*This includes net impairment to property and equipment as a result of physical damage to sites in Ukraine caused by the ongoing conflict between Russia and Ukraine.
Bangladesh CGU

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Bangladesh is a non-goodwill CGU, and therefore not subject to the mandatory annual impairment testing.However, in 2018 an impairment loss of US$451 was recognized against the value of the licenses and the network assets. The Company assessed if any indicators (“triggers”) existed of an additional impairment or of a decrease of previous impairments and performed valuation tests to check if a further impairment or reversal of impairment was required.

The current business strategy focused on nation-wide expansion and the significant acquisition of the 4G license showed a continued revenue growth and balanced expansion of the subscriber base that were taken into account by management for business plans of the Bangladesh CGU.

Based on these revisions, the recoverable amount of US$474 was determined, establishing a headroom of US$119 above carrying value (US$355), of which an amount of US$100 was booked as a reversal of the impairment loss as per September 30, 2022.

The US$100 was reversed against intangible assets (US$68) and property and equipment (US$32). The remaining difference between the headroom and the amount of reversal of US$19 represents impairment related to assets that have been fully depreciated in the period since the impairment was recognized until September 30, 2022.

Bangladesh CGU is disclosed as Bangladesh reportable segment (refer to Note 2).

Kyrgyzstan CGU

Kyrgyzstan CGU, has no goodwill and is therefore not subject to the mandatory annual goodwill impairment testing. However, during 2020 as a consequence of the unstable political environment and uncertainties arising with respect to the recoverability of our operating assets in Kyrgyzstan, VEON fully impaired the carrying value of all operating assets of Kyrgyzstan. As a result, the Company recorded a total impairment loss of US$64.

As of September 30, 2022 the Company assessed triggers and performed valuation tests to check if a further impairment or reversal of impairment was required.

Based on this assessment, which reflected that the previous uncertainties were resolved through the acquisition of licenses and settlement of tax litigation, as of September 30, 2022 the recoverable amount of US$25 indicated a headroom of US$51. This has led to reversal of impairment loss as of September 30, 2022 for US$49 against property and equipment (US$29), intangible assets (US$9) and other assets (US$11). The remaining US$2 represents impairment related to assets that have been fully depreciated in the period since the impairment was recognized until September 30, 2022.

Kyrgyzstan CGU is disclosed within "Others" reportable segment (refer to Note 2).
Impairment losses in 2021
Property and equipmentIntangible assetsGoodwillOtherTotal impairment
2021
Kyrgyzstan12 — 19 
Other— — — 
20 5  2 27 
Impairment losses in 2020
In the third quarter of 2020, due to the unstable political environment and uncertainties arising with respect to the recoverability of our operating assets in Kyrgyzstan, VEON has fully impaired the carrying value of all operating assets of Kyrgyzstan. As a result, the Company recorded a total impairment loss of US$64.
Additionally, inwith regard withto the Company’s commitment to network modernization, the Company continuously re-evaluates the plans for its existing network, primarily with respect to equipment purchased but not installed, and consequently recorded an impairment loss of US$5.
Property and equipmentIntangible assetsGoodwillOtherTotal impairmentProperty and equipmentIntangible assetsGoodwillOtherTotal impairment
2020
Russia723 723 
2020 *2020 *
KyrgyzstanKyrgyzstan38 18 64 Kyrgyzstan38 — 18 64 
OtherOther(7)(2)Other— — (7)(2)
43 8 723 11 785 43 8  11 62 
Impairment losses in 2019 and 2018
Due*This table has been restated to operational performancereflect the classification of operating companies andRussia CGU as held-for-sale per December 31, 2022. For details of the Company’s continuous re-evaluation of its equipment purchased but not installed, in 2019 and 2018 the Company recorded an2020 Russia impairment of US$108 and US$858, respectively. Impairment losses were allocated firstrefer to the existing carrying value of goodwill, and then subsequently to property and equipment and intangible assets based on relative carrying values.
Property and equipmentIntangible assetsGoodwillTotal impairment
2019
Kyrgyzstan33 54 90 
Other18 18 
51 3 54 108 
2018
Algeria125 125 
Armenia46 10 25 81 
Bangladesh221 230 451 
Georgia31 19 50 
Kyrgyzstan74 74 
Other37 40 77 
335 299 224 858 
Note 10.

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KEY ASSUMPTIONS
The recoverable amounts of CGUs have been determined based on fair value less costs of disposal calculations, using cash flow projections from business plans prepared by management.
The Company bases its impairment calculation on detailed budgets and forecast calculations which are prepared separately for each of the Company’s CGUs. These budgets and forecast calculations are prepared for a period of five years. A long-term growth rate is applied to projectprojected future cash flows after the fifth year.
The tables below show key assumptions used in fair value less costs of disposal calculations for CGUs with material goodwill or those CGUs for which an impairment loss or an impairment reversal has been recognized.recorded.
Discount rates
Discount rates are initially determined in USU.S. dollars based on the risk-free rate for 20-year maturity bonds of the United States Treasury, adjusted for a risk premium to reflect both the increased risk of investing in equities and the systematic risk of the specific CGU relative to the market as a whole.
The equity market risk premium and small capitalization premium is sourced from independent market analysts. The systematic risk, beta, represents the median of the raw betas of the entities comparable in size and geographic footprint with the ones of the Company (“Peer Group”). The country risk premium is based on an average default spread derived from sovereign credit ratings published by main credit rating agencies for a given CGU. The debt risk premium is based on the median of Standard & Poor’s long-term credit rating of the Peer Group. The weighted average cost of capital is determined based on target debt-to-equity ratios representing the median historical five year capital structure for each entity from the Peer Group.

The discount rate in functional currency of a CGU is adjusted for the long-term inflation forecast of the respective country in which the business operates, as well as applicable country risk premium.
Discount rate
(local currency)
202020192018
Russia10.1 %9.1 %10.3 %
Algeria11.6 %10.4 %11.1 %
Pakistan18.2 %14.5 %14.4 %
Bangladesh12.2 %
Kazakhstan10.3 %9.2 %8.4 %
Kyrgyzstan *14.1 %14.8 %
Uzbekistan13.8 %14.5 %13.1 %
Armenia12.5 %
Georgia10.6 %
Discount rate
(local currency)
202220212020
Pakistan19.5 %14.7 %18.2 %
Bangladesh**14.6 %— %— %
Kazakhstan13.8 %9.4 %10.3 %
Kyrgyzstan*19.0 %— %— %
Uzbekistan15.8 %11.8 %13.8 %
Ukraine**21.7 %— %— %
* In 2021 and 2020, VEON fully impaired the carrying value of all operating assets of Kyrgyzstan, therefore discount rate was not determined
** In 2021 and 2020, no impairment losses were recorded or reversed for Bangladesh and Ukraine CGU’s, therefore discount rates were not disclosed
Revenue growth rates
The revenue growth rates during the forecast period vary based on numerous factors, including size of market, GDP (Gross Domestic Product), foreign currency projections, traffic growth, market share and others. A long‑term growth rate intoin perpetuity is estimated based on a percentage that is lower than or equal to the country long-term inflation forecast, depending on the CGU.
Average annual revenue growth rate during forecast periodTerminal growth rate
202020192018202020192018
Russia4.3 %1.4 %1.1 %1.8 %1.6 %1.3 %
Algeria4.3 %1.0 %0.7 %1.0 %1.0 %0.9 %
Pakistan9.7 %3.9 %3.5 %5.8 %2.7 %4.0 %
Bangladesh0.6 %4.0 %
Kazakhstan5.3 %5.3 %2.8 %3.1 %3.3 %1.1 %
Kyrgyzstan *1.6 %2.8 %5.0 %5.0 %
Uzbekistan3.2 %4.1 %5.5 %5.1 %6.0 %6.3 %
Armenia0.2 %0.8 %
Georgia2.1 %3.0 %
Average annual revenue growth rate during forecast period1
Terminal growth rate
202220212020202220212020
Pakistan12.0 %4.8 %9.7 %4.0 %5.5 %5.8 %
Bangladesh12.6 %— %— %3.5 %— %— %
Kazakhstan12.3 %3.6 %5.3 %1.0 %1.0 %3.1 %
Kyrgyzstan11.4 %— %— %3.0 %— %— %
Uzbekistan19.3 %3.7 %3.2 %2.5 %3.0 %5.1 %
Ukraine8.6 %— %— %1.0 %— %— %
* In 2020, VEON fully impaired1The forecast period is the carrying valueexplicit forecast period of all operating assets of Kyrgyzstan, therefore revenue growthfive years: for 2022 being 2023-2027 with terminal period in 2028; for comparative period 2021 the rates were not determined
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Table of Contentsrevised to conform the calculation being 2022-2026 and terminal period in 2027; for 2020 being 2021-2025 with terminal period 2026.
Operating margin
The CompanyCompany estimates operating margin based on a pre-IFRS 16 Adjusted EBITDAbasis (including lease expenses/payments), divided by Total Operating Revenue for each CGU and each future year. The forecasted operating margin is based on the budget and forecast calculations and assumes cost
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optimization initiatives which are part of on-going operations, as well as regulatory and technological changes known to date, such as telecommunication license issues and price regulation among others.
Average operating margin during the forecast periodTerminal period operating margin
202020192018202020192018
Russia31.2 %34.7 %34.6 %35.7 %34.5 %34.7 %
Algeria39.9 %42.6 %44.0 %40.4 %43.1 %45.0 %
Pakistan42.0 %47.3 %47.9 %44.6 %47.3 %49.1 %
Bangladesh35.4 %35.7 %
Kazakhstan49.5 %49.9 %46.5 %50.0 %50.1 %46.7 %
Kyrgyzstan *31.4 %39.9 %33.0 %39.0 %
Uzbekistan34.0 %51.4 %43.9 %34.0 %52.4 %44.1 %
Armenia23.6 %23.4 %
Georgia24.5 %25.6 %
* In 2020, VEON fully impaired the carrying value of all operating assets of Kyrgyzstan, therefore operating margin assumptions were not determined Segment information in Note 2 is post-IFRS 16.

Average operating margin during the forecast period 1
Terminal period operating margin
202220212020202220212020
Pakistan40.9 %43.6 %42.0 %40.0 %42.0 %44.6 %
Bangladesh32.6 %— %— %36.3 %— %— %
Kazakhstan49.2 %48.9 %49.5 %45.0 %47.0 %50.0 %
Kyrgyzstan36.7 %— %— %33.7 %— %— %
Uzbekistan43.6 %40.9 %34.0 %41.0 %34.0 %34.0 %
Ukraine51.2 %— %— %50.0 %— %— %
1 The forecast period is the explicit forecast period of five years: for 2022 being 2023-2027 with terminal period in 2028; for comparative period 2021 the rates were revised to conform the calculation being 2022-2026 and terminal period in 2027; for 2020 being 2021-2025 with terminal period 2026.
CAPEX
CAPEX is defined as purchases of property and equipment and intangible assets excluding licenses, goodwill and right-of-use assets. The cash flow forecasts for capital expenditures are based on the budget and forecast calculations and include the network roll-outs plans and license requirements.
The cash flow forecasts for license and spectrum payments for each operating company for the initial five years include amounts for expected renewals and newly available spectrum. Beyond that period, a long-run cost ofrelated to spectrum and license payments is assumed. Payments for right-of-use assets are considered in the operating margin as described above.
Average CAPEX as a percentage of revenue during the forecast periodTerminal period CAPEX as a percentage of revenue
202020192018202020192018
Russia27.9 %19.9 %19.8 %21.0 %18.5 %15.0 %
Algeria15.2 %12.5 %15.1 %14.0 %12.0 %14.0 %
Pakistan19.6 %17.2 %16.7 %18.9 %17.1 %14.0 %
Bangladesh14.9 %12.0 %
Kazakhstan19.8 %20.0 %17.7 %19.0 %19.5 %17.0 %
Kyrgyzstan *26.9 %17.2 %20.0 %15.0 %
Uzbekistan21.4 %19.4 %16.2 %21.0 %20.1 %16.2 %
Armenia21.0 %14.0 %
Georgia23.8 %14.0 %

* In
Average CAPEX as a percentage of revenue during the forecast period1
Terminal period1 CAPEX as a percentage of revenue
202220212020202220212020
Pakistan15.8 %22.0 %19.6 %16.0 %20.0 %18.9 %
Bangladesh18.0 %— %— %17.0 %— %— %
Kazakhstan18.6 %20.0 %19.8 %18.5 %20.0 %19.0 %
Kyrgyzstan20.1 %— %— %23.0 %— %— %
Uzbekistan18.0 %20.2 %21.4 %20.0 %21.0 %21.0 %
Ukraine18.9 %— %— %20.0 %— %— %
1The forecast period is the explicit forecast period of five years: for 2022 being 2023-2027 with terminal period in 2028; for comparative period 2021 the rates were revised to conform the calculation being 2022-2026 and terminal period in 2027; for 2020 VEON fully impaired the carrying value of all operating assets of Kyrgyzstan, therefore CAPEX assumptions were not determinedbeing 2021-2025 with terminal period 2026.

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SENSITIVITY TO CHANGES IN ASSUMPTIONS
The following table illustrates the potential additionalchange in reversal of impairment for the Russia CGUBangladesh and the potential impairment or remaining headroom for the Algeria CGUKyrgyzstan CGUs if certain key parameters would adversely change by one percentage point within both the explicit forecast and terminal periods ('+/- 1.0 pp'), as well as the change in key assumptions required in order for the recoverable amount of the CGU to be equal to its book value ('Break-even').

Any additional adverse changes in the key parameters by more than one percentage point would increasechange the amount of impairment exposurereversal approximately proportionally.
RussiaAlgeria
Sensitivity analysisAssumption used *+/- 1.0 ppBreak-even **Assumption used *+/- 1.0 ppBreak-even
Discount rate10.1%11.1%10.1%11.6%12.6%12.2%
Change in key assumption0.0 pp1.0 pp0.0 pp0.0 pp1.0 pp0.6 pp
Headroom / (impairment)(473)75(44)
Average annual revenue growth rate3.9%2.9%3.9%3.8%2.8%2.9%
Change in key assumption0.0 pp(1.0) pp0.0 pp0.0 pp(1.0) pp(0.9) pp
Headroom / (impairment)(250)75(12)
Average operating margin32.0%31.0%32.0%40.0%39.0%38.7%
Change in key assumption0.0 pp(1.0) pp0.0 pp0.0 pp(1.0) pp(1.3) pp
Headroom / (impairment)(375)7519
Average CAPEX / revenue26.8%27.8%26.8%15.0%16.0%16.4%
Change in key assumption0.0 pp1.0 pp0.0 pp0.0 pp1.0 pp1.4 pp
Headroom / (impairment)(380)7522
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BangladeshKyrgyzstan
Sensitivity analysisAssumption used *+/- 1.0 ppAssumption used *+/- 1.0 pp
Discount rate14.6 %15.6 %19.0 %20.0 %
Change in key assumption— p.p1.0 p.p— p.p1.0 p.p
Decrease in headroom— (42)— — 
Average annual revenue growth rate11.1 %10.1 %10.0 %9.0 %
Change in key assumption— pp(1.0)pp— pp(1.0)pp
Decrease in headroom— (26)— (1)
Average operating margin33.2 %32.2 %36.2 %35.2 %
Change in key assumption— pp(1.0)pp— pp(1.0)pp
Decrease in headroom— (40)— (4)
Average CAPEX / revenue**17.8 %18.8 %20.6 %21.6 %
Change in key assumption— pp1.0 pp— pp1.0 pp
Decrease in headroom— (52)— (4)
* Combined average based on explicit forecast period of five years (2021-2025)(2023-2027) and terminal period (2026), excludes intervening period of 2020in 2028.
** Following the recognition of an impairment loss in the third quarter of 2020, the book value of the Russia CGU is equal to its recoverable amount. As such, the 'break-even' assumptions for the Russia are equivalent to the Assumptions used.CAPEX excludes licenses and ROU assets.

SOURCE OF ESTIMATION UNCERTAINTY
The Group has significant investments in property and equipment, intangible assets, goodwill and other investments.goodwill.
Estimating recoverable amounts of assets and CGUs must, in part, be based on management’s evaluations, including the determination of the appropriate CGUs, the relevant discount rate, estimation of future performance, the revenue-generating capacity of assets, timing and amount of future purchases of property, equipment, licenses and equipment,spectrum, assumptions of future market conditions and the long-term growth rate into perpetuity (terminal value). In doing this, management needs to assume a market participant perspective. Changing the assumptions selected by management, in particular, the discount rate, capex intensity, operating margin and growth rate assumptions used to estimate the recoverable amounts of assets, could significantly impact the Group’s impairment evaluation and hence results.
A significant part of the Group’s operations is in countries with emerging markets. The political and economic situation in these countries may change rapidly and recession may potentially have a significant impact on these countries. On-going recessionary effects in the world economy, including geopolitical situations and increased macroeconomic risks impact our assessment of cash flow forecasts and the discount rates applied.

There are significant variations between different markets with respect to growth, mobile penetration, average revenue per user (“ARPU”), market share and similar parameters, resulting in differences in operating margins. The future development of operating margins is important in the Group’s impairment assessments, and the long-term estimates of these margins are highly uncertain. This is particularly the case for emerging markets that are not yet in a mature phase.assessments.
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1112    PROPERTY AND EQUIPMENT
The following table summarizes the movement in the net book value of property and equipment for the years ended December 31:
Net book valueNet book valueTelecomm-unications equipmentLand,
buildings and constructions
Office and other equipmentEquipment not installed and assets under constructionRight-of-use assetsTotalNet book valueTelecomm-unications equipmentLand,
buildings and constructions
Office and other equipmentEquipment not installed and assets under constructionRight-of-use assetsTotal
As of January 1, 20193,937202393 3292,023 6,884 
As of January 1, 2021As of January 1, 20214,050159368 5681,734 6,879 
AdditionsAdditions50 18 1,559 712 2,342  
Disposals *Disposals *(198)(1)(5)(7)(100)(311)
Depreciation charge for the yearDepreciation charge for the year(990)(22)(124)— (409)(1,545)
Reclassification as held for saleReclassification as held for sale(367)(6)(9)(42)(80)(504)
ImpairmentImpairment(12)— (2)(2)(13)
TransfersTransfers1,428 16 182 (1,619)(2)5 
Translation adjustmentTranslation adjustment(101)(6)(11)(20)(136)
As of December 31, 2021As of December 31, 20213,860151422 4511,833 6,717 
AdditionsAdditions80 1,453 299  *1,840  *Additions67 23 662 526 1,285 
DisposalsDisposals(36)(1)(6)(7)(35)(85)Disposals(40)(1)(4)(10)(15)(70)
Depreciation charge for the yearDepreciation charge for the year(1,032)(33)(139)(448)(1,652)Depreciation charge for the year(382)(7)(29)— (139)(557)
Divestment and reclassification as held for sale **Divestment and reclassification as held for sale **(1,991)(80)(314)(235)(1,393)(4,013)
ImpairmentImpairment(30)(1)(3)(17)(51)Impairment(38)(2)(3)(3)(8)(54)
Impairment reversalImpairment reversal57 73 
TransfersTransfers1,210 29 131 (1,370)0 Transfers528 13 (545)(5)(4)
Modifications of right-of-use assetsModifications of right-of-use assets— — — — 26 26 
Translation adjustmentTranslation adjustment177 20 33 28 146 404 Translation adjustment(363)(13)(14)(40)(125)(555)
OthersOthers— — — — —  
As of December 31, 20194,306216417 4161,985 7,340 
Additions47 32 1,626 446 2,153 
Disposals(50)(5)(10)(12)(14)(91)
Depreciation charge for the year(1,009)(28)(123)(416)(1,576)
Impairment(28)(1)(2)(7)(5)(43)
Transfers1,282 111 (1,396)(2)0 
Translation adjustment(498)(30)(57)(59)(260)(904)
As of December 31, 20204,050159368 5681,734 6,879 
As of December 31, 2022As of December 31, 20221,6986197 286706 2,848 
CostCost10,893 377 1,330 687 2,526 15,813 Cost4,890 153 405 320 1,059 6,827 
Accumulated depreciation and impairmentAccumulated depreciation and impairment(6,843)(218)(962)(119)(792)(8,934)Accumulated depreciation and impairment(3,192)(92)(308)(34)(353)(3,979)
*This includes disposal of NTC as explained in Note 9.
** Prior year comparatives have been re-presentedThis relates to conform with current year presentation.the classification of Russia as held-for-sale and discontinued operations as explained in Note 10.
There were no material changes in estimates related to property and equipment in 20202022 other than the impairment describedreversals for Bangladesh US$(32) and Kyrgyzstan of US$(29) and impairment of equipment as a result of physical damages to sites in Note 10 of US$43 (2019: US$51) and lease term reassessments inUkraine (US$35) caused by the ongoing conflict between Russia and Ukraine (included in ‘Additions’) which had the effect of increasing right-of-use assets by US$181. Please refer(refer to Note 1511 for more information regarding Source of estimation uncertainty for lease terms.).

During 2020,2022, VEON acquired property and equipment in the amount of US$601 (2019:306 (2021: US$480)726), which were not paid for as of year-end.
Property and equipment pledged as security for bank borrowings amounts to US$865688 as of December 31, 2020 (2019:2022 (2021: US$652)919), and primarily relate to securities forliens securing borrowings of PMCL.

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The following table summarizes the movement in the net book value of right-of-use assets ("ROU") for the year ended December 31:
Net book valueNet book valueROU - Telecommunications EquipmentROU - Land, Buildings and ConstructionsROU - Office and Other EquipmentTotalNet book valueROU - Telecommunications EquipmentROU - Land, Buildings and ConstructionsROU - Office and Other EquipmentTotal
As of January 1, 20191,601 415 7 2,023 
As of January 1, 2021As of January 1, 20211,436 293 5 1,734 
AdditionsAdditions236 63 299 Additions642 65 712 
DisposalsDisposals(27)(6)(2)(35)Disposals(100)— — (100)
Depreciation charge for the yearDepreciation charge for the year(306)(140)(2)(448)Depreciation charge for the year(320)(86)(3)(409)
Reclassification as held for saleReclassification as held for sale(71)(9)— (80)
ImpairmentImpairmentImpairment— (2)— (2)
TransfersTransfers18 (18)Transfers(4)— (2)
Translation adjustmentTranslation adjustment116 30 146 Translation adjustment(16)(3)(1)(20)
As of December 31, 20191,638 344 3 1,985 
As of December 31, 2021As of December 31, 20211,567 260 6 1,833 
AdditionsAdditions339 102 446 Additions513 13 — 526 
DisposalsDisposals(14)(14)Disposals(12)(3)— (15)
Depreciation charge for the yearDepreciation charge for the year(309)(105)(2)(416)Depreciation charge for the year(125)(12)(2)(139)
Divestment and reclassification as held for saleDivestment and reclassification as held for sale(1,175)(216)(2)(1,393)
ImpairmentImpairment(1)(4)(5)Impairment(8)— — (8)
Impairment reversalImpairment reversal— 
TransfersTransfers(2)(2)Transfers(4)(1)— (5)
Modifications and reassessmentsModifications and reassessments20 — 26 
Translation adjustmentTranslation adjustment(217)(42)(1)(260)Translation adjustment(117)(7)(1)(125)
As of December 31, 20201,436 293 5 1,734 
As of December 31, 2022As of December 31, 2022661 44 1 706 
CostCost2,021 496 2,526 Cost970 84 1,059 
Accumulated depreciation and impairmentAccumulated depreciation and impairment(585)(203)(4)(792)Accumulated depreciation and impairment(309)(40)(4)(353)
COMMITMENTS
Capital commitments for the future purchase of equipment are as follows as of December 31:
2020201920222021
Less than 1 yearLess than 1 year747677Less than 1 year272709
Between 1 and 5 yearsBetween 1 and 5 years19Between 1 and 5 years62
More than 5 yearsMore than 5 years198
Total commitmentsTotal commitments766696Total commitments272969

The above table for 2021 includes future lease commitments relating to the lease agreements between Russia and NTC (Less than one year: US$4; Between one and five years: US$61 and More than five years: US$198). For further details on this transaction, refer to
Note 9 (Agreement between VEON and Service Telecom regarding the Sale of its Russian tower assets). For commitments pertaining to the Russian operations as of December 31, 2022, refer to Note 10.
Capital commitments arising from telecommunications licenses
VEON’s ability to generate revenue in the countries it operates is dependent upon the operation of the wireless telecommunications networks authorized under its various licenses for GSM-900/1800, “3G” (UMTS / WCDMA) mobile radiotelephony communications services and “4G” (LTE).
Under the license agreements, operating companies are subject to certain commitments, such as territory or population coverage, level of capital expenditures and number of base stations to be fulfilled within a certain timeframe. If we are found to be involved in practices that do not comply with applicable laws or regulations, we may be exposed to significant fines, the risk of prosecution or the suspension or loss of our licenses, frequency allocations, authorizations or various permissions, any of which could harm our business, financial condition, results of operations or cash flows.
After expiration of the license, our operating companies might be subject to additional payments for renewals, as well as new license capital and other commitments.
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ACCOUNTING POLICIES
Property and equipment is stated at cost, net of any accumulated depreciation and accumulated impairment losses.
Depreciation is calculated on a straight-line basis over the estimated useful lives of the assets. The useful of life of VEON's assets generally fall within the following ranges:
Class of property and equipmentUseful life
Telecommunication equipment3 – 2030 years
Buildings and constructions10 – 50 years
Office and other equipment32 – 10 years
Right-of-use assetsEquivalent lease term
Each asset’s residual value, useful life and method of depreciation is reviewed at the end of each financial year and adjusted prospectively, if necessary.
Where applicable, the Company has applied sale and leaseback accounting principles, whereas the right-of-use asset arising from the leaseback is measured at the proportion of the previous carrying amount of the asset that relates to the right of use retained by VEON. Accordingly, VEON recognizes only the amount of any gain or loss that relates to the rights transferred to the buyer-lessor.

SOURCE OF ESTIMATION UNCERTAINTY
Depreciation and amortization of non-current assets
Depreciation and amortization expenses are based on management estimates of useful life, residual value and amortization method of property and equipment and intangible assets. Estimates may change due to technological developments, competition, changes in market conditions and other factors and may result in changes in the estimated useful life and in the amortization or depreciation charges. Technological developments are difficult to predict and our views on the trends and pace of developments may change over time. Some of the assets and technologies in which the Group invested several years ago are still in use and provide the basis for new technologies.
The useful lives of property and equipment and intangible assets are reviewed at least annually, taking into consideration the factors mentioned above and all other relevant factors. Estimated useful lives for similar types of assets may vary between different entities in the Group due to local factors such as growth rate, maturity of the market, historical and expected replacements or transfer of assets and quality of components used. Estimated useful life for right-of-use assets is directly impacted by the equivalent lease term, refer to Note 15Note 16 for more information regarding Source of estimation uncertainty for lease terms.
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1213    INTANGIBLE ASSETS
The following table summarizes the movement in the net book value of intangible assets for the years ended December 31:
Net book valueNet book valueTelecommuni-cation licenses, frequencies & permissionsSoftwareBrands and trademarksCustomer relationshipsOther intangible assetsGoodwillTotalNet book valueTelecommuni-cation licenses, frequencies & permissionsSoftwareBrands and trademarksCustomer relationshipsOther intangible assetsGoodwillTotal
As of January 1, 20191,195 264 178 177 25 3,816 5,655 
As of January 1, 2021As of January 1, 2021921 301 117 116 15 2,682 4,152 
AdditionsAdditions50 177 12 239 Additions482 184 — 29 14 710 
DisposalsDisposals(2)(2)Disposals(1)(1)— — (51)(52)
Amortization charge for the yearAmortization charge for the year(159)(155)(30)(42)(8)(394)Amortization charge for the year(162)(135)(15)(4)— (308)
Reclassification as held for saleReclassification as held for sale(34)(9)(73)— — (1,034)(1,150)
ImpairmentImpairment(3)(54)(57)Impairment(4)(1)— — — — (5)
TransferTransfer(8)0 Transfer40 11 (39)— (6)(7)(1)
Translation adjustmentTranslation adjustment17 22 197 247 Translation adjustment(40)— (2)(62)(102)
As of December 31, 20191,100 316 149 142 22 3,959 5,688 
As of December 31, 2021As of December 31, 20211,202 350 14 100 36 1,542 3,244 
AdditionsAdditions53 188 13 267 Additions526 74 19 10 632 
DisposalsDisposals(6)(6)Disposals(5)(2)— — — — (7)
Amortization charge for the yearAmortization charge for the year(139)(159)(23)(15)(7)(343)Amortization charge for the year(139)(71)(3)(8)— — (221)
Impairment(5)(3)(723)(731)
Reclassification as held for saleReclassification as held for sale(84)(150)(2)(22)(35)(1,084)(1,377)
Impairment reversalImpairment reversal75 — — — — 77 
TransferTransfer(6)0 Transfer— — — (3)—  
Translation adjustmentTranslation adjustment(88)(41)(12)(16)(567)(723)Translation adjustment(241)(37)(3)(18)(15)(74)(388)
As of December 31, 2020921 301 117 116 15 2,682 4,152 
As of December 31, 2022As of December 31, 20221,334 169 7 54 2 394 1,960 
CostCost2,170 1,041 457 1,530 148 4,845 10,191 Cost2,188 615 187 321 12 1,391 4,714 
Accumulated amortization and impairmentAccumulated amortization and impairment(1,249)(740)(340)(1,414)(133)(2,163)(6,039)Accumulated amortization and impairment(854)(446)(180)(267)(10)(997)(2,754)

During 2020,2022, there were no material changechanges in estimates related to intangible assets other than the reversal of impairment described in Note Note101 of US$731 (2019:(77) (2021: US$57)5).
During 2020,2022, VEON acquired intangible assets in the amount of US$56 (2019:266 (2021: US$49)171), which were not yet paid for as of year-end.
Additions for 2021 include capitalization of ex-Warid license in Pakistan amounting to US$384, please refer to Note 9 for further information.
GOODWILL
During the year, the movement in goodwill for the Group, per CGU, consisted of the following:
CGUDecember 31,
2020
ImpairmentTranslation adjustmentAdditionDecember 31,
2019
CGU*CGU*December 31,
2022
Translation adjustmentAdditionReclassification as held for saleDecember 31,
2021
RussiaRussia1,131 (723)(424)13 2,265 Russia— — — (1,084)1,084 
Algeria1,053 (114)1,167 
PakistanPakistan324 (11)335 Pakistan223 (64)— — 287 
KazakhstanKazakhstan140 (14)154 Kazakhstan127 (9)— — 136 
UkraineUkraine10 — 10 — — 
UzbekistanUzbekistan34 (4)38 Uzbekistan34 (1)— — 35 
TotalTotal2,682 (723)(567)13 3,959 Total394 (74)10 (1,084)1,542 

CGUDecember 31,
2019
ImpairmentTranslation adjustmentDecember 31,
2018
Russia2,265 247 2,018 
Algeria1,167 (9)1,176 
Pakistan335 (36)371 
Kazakhstan154 153 
Kyrgyzstan(54)54 
Uzbekistan38 (6)44 
Total3,959 (54)197 3,816 

* There is no goodwill allocated to the CGUs of Bangladesh, or Kyrgyzstan.
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Table
CGU*December 31,
2021
Translation adjustmentAdditionReclassification as held for saleDisposalOtherDecember 31,
2020
Russia**1,084 (10)14 — (51)— 1,131 
Algeria— (19)— (1,034)— — 1,053 
Pakistan287 (30)— — — (7)324 
Kazakhstan136 (4)— — — — 140 
Uzbekistan35 — — — — 34 
Total1,542 (62)14 (1,034)(51)(7)2,682 
* There is no goodwill allocated to the CGUs of ContentsUkraine, Bangladesh, or Kyrgyzstan
** In 2021, VEON acquired a majority stake in OTM, a technology platform for the automation and planning of online advertising and IBS DataFort, a cloud IT infrastructure provider in Russia.
COMMITMENTS
Capital commitments for the future purchase of intangible assets are as follows as of December 31:
2020201920222021
Less than 1 yearLess than 1 year3177 Less than 1 year1358 
Between 1 and 5 years0
Total commitmentsTotal commitments3182 Total commitments1358 

ACCOUNTING POLICIES
Intangible assets acquired separately are carried at cost less accumulated amortization and impairment losses.
Intangible assets with a finite useful life are generally amortized with the straight-line method over the estimated useful life of the intangible asset. The amortization period and the amortization method for intangible assets with finite useful lives are reviewed at least annually and fall within the following ranges:
Class of intangible assetUseful life
Telecommunications licenses, frequencies and permissions3 - 20 years
Software3 - 10 years
Brands and trademarks3 - 15 years
Customer relationships10 - 21 years
Other intangible assets4 - 10 years
Goodwill is recognized for the future economic benefits arising from net assets acquired that are not individually identified and separately recognized. Goodwill is not amortized but is tested for impairment annually and as necessary when circumstances indicate that the carrying value may be impaired, see Note 1011 for further details.
SOURCE OF ESTIMATION UNCERTAINTY
Refer also to Note 1112 for further details regarding source of estimation uncertainty.
Depreciation and amortization of non-current assets
Estimates in the evaluation of useful lives for intangible assets include, but are not limited to, the estimated average customer relationship based on churn,Churn, the remaining license or concession period and the expected developments in technology and markets.
The actual economic lives of intangible assets may be different than estimated useful lives, thereby resulting in a different carrying value of intangible assets with finite lives. We continue to evaluate the amortization period for intangible assets with finite lives to determine whether events or circumstances warrant revised amortization periods. A change in estimated useful lives is a change in accounting estimate, and depreciation and amortization charges are adjusted prospectively.
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1314    INVESTMENTS IN SUBSIDIARIES
The Company held investments in material subsidiaries for the years ended December 31 as detailed in the table below. The equity interest presented represents the economic rights available to the Company.
Equity interest held by the GroupEquity interest held by the Group
Name of significant subsidiaryName of significant subsidiaryCountry of incorporationNature of subsidiary20202019Name of significant subsidiaryCountry of incorporationNature of subsidiary20222021
VEON Amsterdam B.V.VEON Amsterdam B.V.NetherlandsHolding100.0 %100.0 %VEON Amsterdam B.V.NetherlandsHolding100.0 %100.0 %
VEON Holdings B.V.VEON Holdings B.V.NetherlandsHolding100.0 %100.0 %VEON Holdings B.V.NetherlandsHolding100.0 %100.0 %
PJSC VimpelComPJSC VimpelComRussiaOperating100.0 %100.0 %PJSC VimpelComRussiaOperating100.0 %100.0 %
JSC “Kyivstar”JSC “Kyivstar”UkraineOperating100.0 %100.0 %JSC “Kyivstar”UkraineOperating100.0 %100.0 %
LLP “KaR-Tel”LLP “KaR-Tel”KazakhstanOperating75.0 %75.0 %LLP “KaR-Tel”KazakhstanOperating75.0 %75.0 %
LLC “Unitel”LLC “Unitel”UzbekistanOperating100.0 %100.0 %LLC “Unitel”UzbekistanOperating100.0 %100.0 %
LLC “VEON Georgia”LLC “VEON Georgia”GeorgiaOperating80.0 %80.0 %LLC “VEON Georgia”GeorgiaOperating— %100.0 %
CJSC “VEON Armenia”ArmeniaOperating%100.0 %
VEON Finance Ireland Designated Activity CompanyVEON Finance Ireland Designated Activity CompanyIrelandHolding100.0 %100.0 %
LLC “Sky Mobile”LLC “Sky Mobile”KyrgyzstanOperating50.1 %50.1 %LLC “Sky Mobile”KyrgyzstanOperating50.1 %50.1 %
VEON Luxembourg Holdings S.à r.l.VEON Luxembourg Holdings S.à r.l.LuxembourgHolding100.0 %100.0 %VEON Luxembourg Holdings S.à r.l.LuxembourgHolding100.0 %100.0 %
VEON Luxembourg Finance Holdings S.à r.l.VEON Luxembourg Finance Holdings S.à r.l.LuxembourgHolding100.0 %100.0 %VEON Luxembourg Finance Holdings S.à r.l.LuxembourgHolding100.0 %100.0 %
VEON Luxembourg Finance S.A.VEON Luxembourg Finance S.A.LuxembourgHolding100.0 %100.0 %VEON Luxembourg Finance S.A.LuxembourgHolding100.0 %100.0 %
Global Telecom Holding S.A.EGlobal Telecom Holding S.A.EEgyptHolding99.6 %99.5 %Global Telecom Holding S.A.EEgyptHolding99.6 %99.6 %
Omnium Telecom Algérie S.p.A.*Omnium Telecom Algérie S.p.A.*AlgeriaHolding45.4 %45.4 %Omnium Telecom Algérie S.p.A.*AlgeriaHolding— %45.6 %
Optimum Telecom Algeria S.p.A.*Optimum Telecom Algeria S.p.A.*AlgeriaOperating45.4 %45.4 %Optimum Telecom Algeria S.p.A.*AlgeriaOperating— %45.6 %
Pakistan Mobile Communications LimitedPakistan Mobile Communications LimitedPakistanOperating85.0 %85.0 %Pakistan Mobile Communications LimitedPakistanOperating100.0 %100.0 %
Banglalink Digital Communications LimitedBanglalink Digital Communications LimitedBangladeshOperating100.0 %100.0 %Banglalink Digital Communications LimitedBangladeshOperating100.0 %100.0 %
* TheUntil the date sale of Algeria on August 5, 2022, the Group hashad concluded that it controls Omnium Telecom Algérie S.p.A and Optimum Telecom Algeria S.p.A, see 'Significant‘Significant accounting judgments'judgments’ below for further details.
The CompanyCertain of the Group’s subsidiaries are subject to restrictions that impact their ability to distribute dividends. For example, the Group faces certain restrictions from paying dividends where it is subject to legalwithholding tax, primarily in Pakistan, Kazakhstan and Uzbekistan. The total amount of dividend restrictions amounts to distribute accumulated profits from Algeria by virtue of local shareholding agreement (i.e. it is allowed only to distribute 42.5% of current year profit), and the rest is restricted.US$229 (2021: US$1,033).

MATERIAL PARTLY-OWNED SUBSIDIARIES

Financial information of subsidiaries that have material non-controlling interests (“NCIs”) is provided below:
Equity interest
held by NCIs
Book values of
material NCIs
Profit / (loss) attributable to material NCIs
Equity interest
held by NCIs
Book values of
material NCIs
Profit / (loss) attributable to material NCIs
Name of significant subsidiaryName of significant subsidiary202020192020201920202019Name of significant subsidiary202220212022202120222021
LLP “KaR-Tel” (“Kar-Tel”)
LLP “KaR-Tel” (“Kar-Tel”)
25.0 %25.0 %97 106 26 27 
LLP “KaR-Tel” (“Kar-Tel”)
25.0 %25.0 %85 96 31 29 
Omnium Telecom Algérie S.p.A. (“OTA”)
54.4 %54.4 %783 871 43 55 
Omnium Telecom Algérie S.p.A. (“OTA”)Omnium Telecom Algérie S.p.A. (“OTA”)— %54.4 %— 732 21 29 







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The summarized financial information of these subsidiaries before intercompany eliminations for the years ended December 31 are detailed below.
Summarized income statement
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Table of Contents
Kar-TelOTAKar-Tel
202020192018202020192018202220212020
Operating revenueOperating revenue446 461 410 689 775 813 Operating revenue571 529 446 
Operating expensesOperating expenses(316)(319)(319)(564)(621)(754)Operating expenses(403)(370)(316)
Other (expenses) / incomeOther (expenses) / income(6)(17)(17)(11)Other (expenses) / income(12)(9)
Profit / (loss) before taxProfit / (loss) before tax134 136 97 108 137 48 Profit / (loss) before tax156 150 134 
Income tax expenseIncome tax expense(28)(29)(20)(29)(36)(47)Income tax expense(33)(32)(28)
Profit / (loss) for the yearProfit / (loss) for the year106 107 77 79 101 Profit / (loss) for the year123 118 106 
Total comprehensive income / (loss)Total comprehensive income / (loss)106 107 77 79 101 Total comprehensive income / (loss)123 118 106 
Attributed to NCIsAttributed to NCIs26 27 19 43 55 Attributed to NCIs31 29 26 
Dividends paid to NCIsDividends paid to NCIs46 69 76 Dividends paid to NCIs— — — 


Summarized statement of financial position
Kar-TelOTA
2020201920202019
Property and equipment276 271 492 600 
Intangible assets94 86 116 158 
Other non-current assets162 185 1,071 1,187 
Trade and other receivables21 18 31 34 
Cash and cash equivalents37 39 67 67 
Other current assets31 12 50 42 
Debt and derivatives(75)(63)(102)(134)
Provisions(6)(6)(23)(22)
Other liabilities(152)(119)(267)(334)
Total equity388 423 1,435 1,598 
Attributed to:
Equity holders of the parent291 317 652 727 
Non-controlling interests97 106 783 871 
Kar-Tel
20222021
Property and equipment327 300 
Intangible assets178 213 
Other non-current assets39 28 
Trade and other receivables34 29 
Cash and cash equivalents43 46 
Other current assets27 33 
Debt and derivatives(97)(102)
Provisions(9)(6)
Other liabilities(204)(158)
Total equity338 383 
Attributed to:
Equity holders of the parent253 287 
Non-controlling interests85 96 

Summarized statement of cash flows
Kar-TelOTA
202020192018202020192018
Net operating cash flows184 199 148 211 305 245 
Net investing cash flows(88)(84)(42)(102)(84)(118)
Net financing cash flows(97)(104)(90)(103)(205)(193)
Net foreign exchange difference(2)(3)(5)(1)(5)
Net increase / (decrease) in cash equivalents(3)11 13 15 (71)
Kar-Tel
202220212020
Net operating cash flows243 231 184 
Net investing cash flows(127)(106)(88)
Net financing cash flows(117)(114)(97)
Net foreign exchange difference(3)(1)(2)
Net increase / (decrease) in cash equivalents(4)10 (3)

SIGNIFICANT ACCOUNTING JUDGMENTS
Control over subsidiaries
Subsidiaries, which are those entities over which the Company is deemed to have control, are consolidated. In certain circumstances, significant judgment is required to assess if the Company is deemed to have control over entities where the Company’s ownership interest does not exceed 50%.
The Group has concluded that up until the completion of sale of the Algerian operations on August 5, 2022, it controlscontrolled Omnium Telecom Algérie S.p.A and Optimum Telecom Algeria S.p.A even though its subsidiary, Global Telecom Holding S.A.E. owned less than 50% of the ordinary shares. This iswas because the Company cancould exercise operational control through terms of a shareholders’ agreement. Our partner in Algeria cancould acquire our shares at fair market value under call option arrangements exercisable solely at its discretion between October 1,
F-53


2021 and December 31, 2021. Concurrently, we havehad a right to require our partner in Algeria to acquire our shares under put option arrangements exercisable solely at our discretion between July 1, 2021 and September 30, 2021. On July 1, 2021 VEON exercised its put option to sell the entirety of its 45.57% stake in its Algerian subsidiary, Omnium Telecom Algerie SpA (Algeria) to the Fonds National d'Investissement (FNI). The sale transaction was completed on August 5, 2022 and control of Algeria was transferred to our partner. Both option arrangements did not have any impact on our ability to consolidate Omnium Telecom Algérie S.p.A and Optimum Telecom Algeria S.p.A.
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FINANCING ACTIVITIES OF THE GROUP

1415    OTHER NON-OPERATING GAIN / (LOSS)
Other non-operating gains / (losses) consisted of the following for the years ended December 31:
202020192018
Ineffective portion of hedging activities *15 20 
Change of fair value of other derivatives(17)(58)
Gain /(loss) from money market funds *12 21 
Loss from early debt redemption(30)
Other gains / (losses)78 (3)12 
Other non-operating gain / (loss), net111 21 (68)
20222021*2020*
Ineffective portion of hedging activities— 15 
Change of fair value of other derivatives10 (4)(23)
Gain /(loss) from money market funds29 12 
Other (losses) / gains(30)20 80 
Other non-operating gain / (loss), net9 26 84 

*Prior year comparatives have been re-presented to conform with current year presentation.
for the years ended December 31, 2021 and 2020 are adjusted following the classification of Russia as a discontinued operation (see
Note 10
).
Included in ‘Other gains / (losses)'’ in 2021 is a gain of US$21 related to the fair value adjustment of Shop-up and a US$3 write off of certain payables.
Included in ‘Other gains / (losses)’ in 2020 is a gain of US$41 relatingrelated to the revaluation of contingent consideration liability, as well as a gain of US$41 relating to the settlement in connection with the dispute concerning the sale of Telecel Globe Limited. For further details, refer to Note 15 and Note 7, respectively.
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Table of Contents
1516    INVESTMENTS, DEBT AND DERIVATIVES
INVESTMENTS AND DERIVATIVE ASSETSDERIVATIVES
The Company holds the following investments and derivatives assets as of December 31:
Carrying valueCarrying value
2020201920222021



At fair valueAt fair valueAt fair value
Derivatives not designated as hedges2011
Derivatives designated as net investment hedges30
Investments in debt instruments *7534
Other80
Other investmentsOther investments5837
106455837
At amortized costAt amortized costAt amortized cost
Security deposits and cash collateralSecurity deposits and cash collateral325256Security deposits and cash collateral6349
Other investmentsOther investments3916Other investments7099
364272133148
Total investments and derivativesTotal investments and derivatives470317Total investments and derivatives191185
Non-currentNon-current305235Non-current7199
CurrentCurrent16582Current12086
*Other Investments in debt instruments relate to government bonds or bills and
Other investments at fair value are measured at fair value through other comprehensive income (with recycling)and relate to investments held in Pakistan (US$21) and Bangladesh (US$37).
Security depositsOther investments at amortized cost include a US$54 loan granted by VIP Kazakhstan Holdings to minority shareholder Crowell Investments Limited.
The ex-Warid license renewal was due in May 2019. Pursuant to directions from the Islamabad High Court, the Pakistan Telecommunication Authority (
“PTA”) issued a license renewal decision on July 22, 2019 requiring payment of US$40 per MHz for 900 MHz spectrum and US$30 per MHz for 1800 MHz spectrum, equating to an aggregate price of approximately US$450 (excluding applicable taxes of approximately 13%). On August 17, 2019, Jazz appealed the PTA’s order to the Islamabad High Court. On August 21, 2019, the Islamabad High Court suspended the PTA’s order pending the outcome of the appeal and subject to Jazz making payment in the form of security (under protest) as per the options given in the PTA’s order.
In September 2019, Jazz deposited approximately US$225 in order to maintain its appeal in the Islamabad High Court regarding the PTA's underlying decision on the license renewal. There were no specific terms and conditions attached to the deposit. The deposit is recorded as a non-current financial asset in the statement of financial position.
In May, 2020 a further US$57 was paid under protest, presented within 'Receipts from / (payment on) deposits' in the statement of cash flows. The most recent hearing on this matter was concluded before the Islamabad High Court on March 1, 2021 and a judgment is now pending.

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Table of Contents
DEBT AND DERIVATIVES
The Company holds the following outstanding debt and derivatives liabilities as of December 31:
Carrying valueCarrying value
2020201920222021
At fair valueAt fair valueAt fair value
Derivatives not designated as hedgesDerivatives not designated as hedges52Derivatives not designated as hedges4
Derivatives designated as net investment hedgesDerivatives designated as net investment hedges1161Derivatives designated as net investment hedges4
Contingent consideration041
532548
At amortized costAt amortized costAt amortized cost
Principal amount outstandingPrincipal amount outstanding7,6787,519Principal amount outstanding6,6707,595
Interest accruedInterest accrued8579Interest accrued10286
Discounts, unamortized fees, hedge basis adjustmentDiscounts, unamortized fees, hedge basis adjustment(5)(10)Discounts, unamortized fees, hedge basis adjustment(8)(15)
Bank loans and bondsBank loans and bonds7,7587,588Bank loans and bonds6,7647,666
Lease liabilitiesLease liabilities1,9122,083Lease liabilities8062,667
Put-option liability over non-controlling interestPut-option liability over non-controlling interest273342Put-option liability over non-controlling interest16
Other financial liabilitiesOther financial liabilities6077Other financial liabilities610289
10,00310,0908,18010,638
Total debt and derivativesTotal debt and derivatives10,05610,344Total debt and derivatives8,18010,646
Non-currentNon-current8,8327,759Non-current5,3369,404
CurrentCurrent1,2242,585Current2,8441,242
Bank loans and bonds
The Company had the following principal amounts outstanding for interest-bearing loans and bonds at December 31:
Principal amount outstanding
BorrowerType of debtGuarantorCurrencyInterest rateMaturity20202019
VEON HoldingsLoansNoneRUB8.75% to 10.0%202202,303
VEON HoldingsLoansNoneRUB7.35% to 7.50%2024-20258120
VEON HoldingsLoansNoneRUBCBR Key Rate + 1.85% to 2.20%2023-20251,0830
VEON HoldingsNotesNoneUS$5.95%2023529529
VEON HoldingsNotesNoneUS$3.95% to 4.95%20245331,133
VEON HoldingsNotesPJSC VimpelComUS$7.50%2022417417
VEON HoldingsNotesNoneUS$3.38%20271,2500
VEON HoldingsNotesNoneUS$7.25%20237000
VEON HoldingsNotesNoneRUB6.30% to 6.50%20254060
VEON HoldingsNotesNoneUS$4.00%20251,000700
GTH Finance B.V.NotesVEON HoldingsUS$6.25% to 7.25%2020-202301,200
PJSC VimpelCom, via VIP Finance IrelandEurobondsNoneUS$7.75%2021262262
PMCLLoansNonePKR6mKIBOR + 0.35%2022111192
PMCLLoansNonePKR6mKIBOR + 0.8%2020034
PMCLLoanEKN *US$6mLIBOR + 1.9%2020075
PMCLLoanNonePKR6mKIBOR + 0.55%2026273121
PMCLLoanNonePKR6mKIBOR20232941 
BanglalinkLoanNoneUS$3mLIBOR + 2.50%20200300
BanglalinkLoansNoneBDTAverage bank deposit rate +3.0% to 4.25%2021-202280116
PJSC KyivstarLoansNoneUAHNBU Key rate + 3.00%2021-202356
PJSC KyivstarLoansNoneUAH10.15% to 11.00%2023-2025850
Other bank loans and bonds5296
Total bank loans and bonds7,6787,519
* Exportkreditnämnden (The Swedish Export Credit Agency)
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Table
Principal amount outstanding
BorrowerType of debtGuarantorCurrencyInterest rateMaturity20222021
VEON Holdings B.V.NotesPJSC VimpelComUSD7.50%2022417
VEON Holdings B.V.LoanNoneRUBCBR key rate + 1.85%2022404
VEON Holdings B.V.NotesNone USD5.95%2023529529
VEON Holdings B.V.Revolving Credit FacilityNone USDSOFR + 1.70%2023692
VEON Holdings B.V.NotesNone USD7.25%2023700700
VEON Holdings B.V.Revolving Credit FacilityNone USDSOFR + 1.70%2023363
VEON Holdings B.V.NotesNone USD4.95%2024533533
VEON Holdings B.V.NotesNone USD4.00%20251,0001,000
VEON Holdings B.V.NotesNone RUB6.30%2025284269
VEON Holdings B.V.NotesNone RUB6.50%2025143135
VEON Holdings B.V.NotesNone RUB8.13%2026284269
VEON Holdings B.V.NotesNone USD3.38%20271,2501,250
VEON Finance Ireland DACLoanVEON HoldingsRUBCBR key rate + 1.90% to 2.15%2022807*
VEON Finance Ireland DACLoanVEON HoldingsRUB10.10%2022404 *
PMCLLoanNonePKR6M KIBOR + 0.35%202224
PMCLLoanNonePKR6M KIBOR + 0.55%2026212272
PMCLLoanNonePKR6M KIBOR + 0.55%20286685
PMCLLoanNonePKR3M KIBOR + 0.60%203122157 
PMCLLoanNonePKR6M KIBOR + 0.60%2032132
PJSC KyivstarLoanNoneUAHNBU Key rate + 3.00%202261 
PJSC KyivstarLoanVEON HoldingsUAHNBU Key rate + 3.50%202247 
PJSC KyivstarLoanVEON HoldingsUAHTreasury Bill Rate + 3.00%202250 
PJSC KyivstarLoanNoneUAH10.15% to 11.00%2023-20255997
BanglalinkLoanNoneBDTAverage bank deposit rate + 4.25%202246 
BanglalinkLoanNoneBDTAverage bank deposit rate + 4.25%2027110— 
Other bank loans and bonds92139
Total bank loans and bonds6,6707,595

*During 2022 these loans were novated to PJSC VimpelCom and are part of ContentsLiabilities associated with assets held for sale.
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SIGNIFICANT CHANGES IN DEBT AND DERIVATIVES
Reconciliation of cash flows from financing activities
Bank loans and bondsLease liabilitiesTotalBank loans and bondsLease liabilitiesTotal
Balance as of January 1, 20197,366 1,999 9,365 
Balance as of January 1, 2021Balance as of January 1, 20217,758 1,913 9,671 
Cash flowsCash flows
Proceeds from borrowings, net of fees paidProceeds from borrowings, net of fees paid2,081 — 2,081 
Repayment of debtRepayment of debt(1,857)(120)(1,977)
Interest paidInterest paid(462)(59)(521)
Proceeds from borrowings relating to Russia discontinued operationsProceeds from borrowings relating to Russia discontinued operations— 
Repayment of debt relating to Russia discontinued operationsRepayment of debt relating to Russia discontinued operations(272)(217)(489)
Interest paid relating to Russia discontinued operationsInterest paid relating to Russia discontinued operations(10)(88)(98)
Non-cash movementsNon-cash movements
Interest and fee accrualsInterest and fee accruals513 144 657 
Lease additions, disposals, impairment and modificationsLease additions, disposals, impairment and modifications— 1,224 1,224 
Held for sale - Note 10Held for sale - Note 10— (122)(122)
Foreign currency translationForeign currency translation(68)(8)(76)
Other non-cash movementsOther non-cash movements(26)— (26)
Balance as of December 31, 2021Balance as of December 31, 20217,666 2,667 10,333 
Cash flowsCash flowsCash flows
Proceeds from borrowings, net of fees paidProceeds from borrowings, net of fees paid2,610 2,610 Proceeds from borrowings, net of fees paid2,087 — 2,087 
Repayment of debtRepayment of debt(2,612)(366)(2,978)Repayment of debt(1,479)(140)(1,619)
Interest paidInterest paid(566)(148)(714)Interest paid(419)(70)(489)
Non-cash movementsNon-cash movementsNon-cash movements
Interest and fee accrualsInterest and fee accruals599 178 777 Interest and fee accruals400 64 464 
Lease additions, disposals, impairment and modificationsLease additions, disposals, impairment and modifications262 262 Lease additions, disposals, impairment and modifications— 583 583 
Held for sale - Note 10Held for sale - Note 10(10)(2,134)(2,144)
Foreign currency translationForeign currency translation193 158 351 Foreign currency translation(416)(155)(571)
Reclassification related to bank loans and bondsReclassification related to bank loans and bonds(1,064)— (1,064)
Other non-cash movementsOther non-cash movements(2)(2)Other non-cash movements(1)(9)(10)
Balance as of December 31, 20197,588 2,083 9,671 
Cash flows
Proceeds from borrowings, net of fees paid4,621 4,621 
Repayment of debt(4,054)(322)(4,376)
Interest paid(494)(150)(644)
Non-cash movements
Interest and fee accruals546 156 702 
Lease additions, disposals, impairment and modifications432 432 
Foreign currency translation(398)(286)(684)
Other non-cash movements(51)(51)
Balance as of December 31, 20207,758 1,913 9,671 
Balance as of December 31, 2022Balance as of December 31, 20226,764 806 7,570 

FINANCING ACTIVITIES 2022
VEON US$ bond repayment
In February 2022, VEON Holdings B.V. repaid its 7.50% Notes of US$417 originally maturing in March 2022.
VTB Bank loan

In February 2022, VEON Holdings B.V. prepaid RUB 30 billion (US$396) of outstanding loans to VTB Bank originally maturing in July 2025.

In February 2022, VEON Finance Ireland DAC signed a RUB 30 billion (US$400) Term Facility Agreement with VTB Bank with a floating rate. This facility was guaranteed by VEON Holding B.V. and had a maturity of February 2029. The proceeds from this facility were used for general corporate purposes, including the financing of intercompany loans to PJSC VimpelCom. In March 2022, VEON Finance Ireland DAC prepaid its RUB 30 billion (US$259) term loan facility with VTB Bank in accordance with its terms, and the facility was cancelled.

VEON US$1,250 multi-currency revolving credit facility agreement

In February 2022, the maturity of the multi-currency revolving credit facility originally entered into in March 2021 (the "RCF") was extended for one year until March 2025; two banks did not agree to extend as a result of which US$250 will mature at the original maturity in March 2024and US$805 will mature in March 2025.

In February 2022, VEON Holdings B.V. drew US$430 under the RCF. Subject to the terms set out in the RCF, the outstanding balance can be rolled over until the respective final maturities.

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In March 2022, Alfa Bank (US$125 commitment) and Raiffeisen Bank Russia (US$70 commitment) notified the Agent under the RCF that as a result of new Russian regulatory requirements following a presidential decree, they could no longer participate in the RCF. As a result, their available commitments were cancelled and the total RCF size reduced from US$1,250 to US$1,055. The drawn portion from Alfa Bank (US$43) was subsequently repaid in April 2022 and the drawn portion from Raiffeisen Bank Russia (US$24) was repaid in May 2022.


In April and May 2022, VEON Holdings B.V. received US$610 following a utilization under the RCF. The remaining US$82 was received in November. The RCF was fully drawn at year-end with US$1,055 outstanding. The outstanding amounts have been rolled-over until April, US$692, and May, US$363, 2023. Subject to the terms set out in the RCF, these amounts can be rolled until the respective final maturities.

PMCL syndicated credit facility

In March 2022, Pakistan Mobile Communication Limited ("PMCL") fully utilized the remaining PKR 40 billion (US$222) available under its existing credit line.

In April 2022, PMCL signed a PKR 40 billion (US$217) syndicated loan with a 10 year maturity. The drawn amount under the facility is PKR 30 billion (US$156).

VEON Finance Ireland DAC Rub debt novation to PJSC VimpelCom

In April 2022, VEON Finance Ireland novated two bank loans, with Sberbank (RUB 45 billion (US$556)) and Alfa Bank (RUB 45 billion (US$556)) totaling RUB 90 billion (US$1,112), to PJSC VimpelCom, resulting in the former borrower, VEON Finance Ireland DAC, and the former guarantor, VEON Holdings B.V., having been released from their obligations. VEON recorded the interest expense related to these loans prior to the novation in VEON Finance Ireland DAC which is included within continuing operations. Given that the novation of these loans predated and was independent of the sale of our Russian discontinued operations, VEON deemed it appropriate not to reclassify the interest on these loans prior to the novation date to discontinued operations.

Banglalink secures syndicated credit facility

In April 2022, Banglalink signed a BDT 12 billion (US$139) syndicated loan with a five year maturity till April 2027. During May 2022, Banglalink utilized BDT 9 billion (US$103) of the syndicated loan which was partially used to fully repay its existing loan of BDT 3 billion (US$38).

In July, August and September 2022, Banglalink fully utilized the remaining BDT 3 billion (US$32) under its BDT syndicated loan facility.

Kyivstar prepays debt

In March, April, May and June 2022, Kyivstar fully prepaid a UAH 1,350 million (US$46) loan with JSC CitiBank, a UAH1,275 (US$44) million loan with JSC Credit Agricole and a UAH 1,677 million (US$57) loan with Alfa bank, and also prepaid a portion of a UAH 1,250 million loan with OTP Bank (UAH490 million (US$17)).
PMCL Bank Guarantee
In March 2022, PMCL issued a bank guarantee of US$30 in favor of Pakistan Telecommunication Authority related to late payment of Warid license fee.
FINANCING ACTIVITIES 2021
Acquisition of minority stake in PMCL
In March 2021, VEON successfully concluded the acquisition of the 15% minority stake in Pakistan Mobile Communications Limited ("PMCL"), its operating company in Pakistan, from the Dhabi Group for US$273. This transaction follows the Dhabi Group’s exercise of its put option in September 2020 and gives VEON 100% ownership of PMCL. The transaction is presented within 'Acquisition of non-controlling interest' within the Consolidated Statement of Cash Flows.

VEON entered into a US$1,250 multi-currency revolving credit facility agreement

In March 2021, VEON successfully entered into the RCF. The RCF replaced the revolving credit facility signed in February 2017. The RCF has an initial tenor of three years, with VEON having the right to request two- one year extensions, subject to lender consent.

PMCL enters into PKR 20 billion (US$131) loan facilities

In March 2021, PMCL successfully entered into a new PKR 15 billion (US$98) syndicated facility with MCB Bank as agent and PKR 5 billion (US$33) bilateral term loan facility with United Bank Limited. Both these floating rate facilities have a tenor of seven years.




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VEON increases facility with Alfa Bank

In March 2021, VEON successfully amended and restated its existing RUB 30 billion (US$396) bilateral term loan agreement with Alfa Bank and increased the total facility size to RUB 45 billion (US$594), by adding a new floating rate tranche of RUB 15 billion (US$198). The new tranche had a five years term. In April 2021, the proceeds from Alfa Bank new tranche of RUB15 billion (US$198) were used to early repay RUB 15 billion (US$198) of loans from Sberbank, originally maturing in June 2023.

PMCL secures syndicated credit facility

In June 2021, PMCL secured a PKR 50 billion (US$320) syndicated credit facility from a banking consortium led by Habib Bank Limited. This ten years facility is used to finance the company’s ongoing 4G network rollouts and technology upgrades, as well as to address upcoming maturities.

Global Medium Term Note Programme

In September 2021, VEON Holdings B.V. issued senior unsecured notes of RUB 20 billion (US$273), maturing in September 2026. The notes were issued under its existing Global Medium Term Note Programme with a Programme limit of US$6.5 billion, or the equivalent thereof in other currencies. The proceeds were used for early repayment of RUB 20 billion (US$273) of outstanding loans to Sberbank that were originally maturing in June 2023.

Loan agreement Alfa Bank

In December 2021, VEON Finance Ireland Designated Activity Company signed a RUB 45 billion (US$612) Term Facilities Agreement with Alfa Bank which includes a RUB 30 billion (US$408) fixed rate tranche and a RUB 15 billion (US$204) floating rate tranche, both with a maturity date of December 2026. The facilities were guaranteed by VEON Holdings B.V. The proceeds from the Alfa Bank facilities have been used to finance intercompany loans to PJSC Vimpel-Com.

Loan agreement Sberbank

In December 2021, VEON Finance Ireland Designated Activity Company signed a RUB 45 billion (US$611) Term Facility Agreement with Sberbank with a floating rate. The maturity date of the facility was December 2026 and it was guaranteed by VEON Holdings B.V. The proceeds from the Sberbank facility were used to finance an intercompany loan to PJSC Vimpel-Com.

Alfa Bank loans repayment

In December 2021, VEON Holdings B.V. repaid RUB 45 billion (US$611) of outstanding loans to Alfa Bank, comprising of a RUB 30 billion loan (US$407) originally maturing in March 2025 and a RUB 15 billion (US$204) loan originally maturing in March 2026.

Sberbank loans repayment

In December 2021, VEON Holdings B.V. repaid RUB 45 billion (US$612) of outstanding loans to Sberbank, comprising of a RUB 15 billion (US$204) loan originally maturing in June 2023 and a RUB 30 billion (US$408) loan originally maturing in June 2024.

FINANCING ACTIVITIES IN 2020
Optional early redemption of US$600 million 3.95% Senior notes due June 2021
In December 2020, VEON Holdings B.V. completed optional early redemption of all of its outstanding US$600 million 3.95% Senior Notes due June 2021, pursuant to Condition 5.3 of the 2021 Notes. The Notes were redeemed in full at a redemption price equal to 101.00% of the principal amount thereof, plus accrued and unpaid interest and additional amounts due thereon.
Financing activities in Ukraine
In December 2020, VEON's operating company in Ukraine, Kyivstar, signed 3three bilateral unsecured loan agreements with Raiffeisen Bank Aval Joint Stock Company (“Raiffeisen”), Joint Stock Company Alfa-BankAlfa Bank (“Alfa-Bank”Alfa Bank”) and Joint Stock Company OTP Bank (“OTP”), for an aggregate amount of UAH4.1 billion (US$146). The loan agreement with Raiffeisen has a 5-year term with a fixed interest rate of 11.00%, and the loan agreements with Alfa-BankAlfa Bank and OTP each have a 3-year term with a floating rate equal to NBU Key Rate + 3.00% and a fixed interest rate of 10.15% respectively.
Exercise of 15% PMCL put option
In September 2020, the Dhabi Group exercised its put option to sell us its 15% shareholding in PMCL, the Company’s subsidiary in Pakistan. VEON updated the fair value of its put option liability following the completion of an independent valuation process which determined a fair value for the shareholding of US$273, resulting in a gain of US$59 recorded in ‘Finance costs’ within the Consolidated Income Statement. Completion of the transfer remains subject to the conclusion of the contractual transfer mechanics with the Dhabi Group. OnceDuring 2021, the transaction iswas completed and VEON will indirectly ownowns 100% of PMCL.

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Global Medium Term Note programProgramme
In April 2020, VEON Holdings B.V. established a Global Medium Term Note programProgramme for the issuance of bonds (the "MTN Program""GMTN Programme"), with a programprogramme limit of US$6,500, or the equivalent thereof in other currencies. In June, September and November 2020, VEON Holdings B.V. issued senior unsecured notes of RUB20 billion (US$288), RUB10 billion (US$135) and US$1.25 billion, respectively, under the MTN Program,GMTN Programme, maturing in June 2025, September 2025 and November 2027.
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Refinancing of loan agreement with VTB
In July 2020, VEON Holdings B.V. successfully refinanced its existing RUB30 billion (US$422), bilateral term loan agreement with VTB Bank. This refinancing extended the final maturity of the existing loan between VTB Bank and VEON Holdings B.V. to July 2025 and amended the interest cost from a fixed rate of 8.75% to floating rate equal to CBR Key Rate + 1.85 p.p.%.
Refinancing of loan agreement with Sberbank
In June 2020, VEON Holdings B.V. entered into a new RUB bilateral term loan agreement with Sberbank. The agreement comprises 4four facilities for a total amount of RUB100 billion (US$1,450) with final maturity dates ranging between two and four years. Shortly after the agreement was signed, VEON Holdings B.V. fully utilized 3three facilities for a total amount of RUB87.5 billion (US$1,281) and used the proceeds to prepay all outstanding amounts under the Sberbank term facilities agreement signed in May 2017.

In July 2020, VEON drew down the remaining RUB12.5 billion available under the facility agreement. Subsequently, in September 2020, VEON repaid 1one of the facilities of RUB20 billion, originally maturing in June 2022, in full with 0no fees. The repaid facility cannot be re-borrowed.
Contingent consideration
In 2015, International Wireless Communications Pakistan Limited and Pakistan Mobile Communications Ltd (“PMCL”), each indirect subsidiaries of the Company, signed an agreement with Warid Telecom Pakistan LLC and Bank Alfalah Limited, to combine their operations in Pakistan. In July 2016, the transaction was closed and PMCL acquired 100% of the voting shares in Warid Telecom (Pvt) Limited (“Warid”) for a consideration of 15% of the shares in PMCL. As a result, VEON gained control over Warid.

As part of the share purchase agreement, an earn-out payment was agreed in the event that a tower transaction is effected by PMCL within four years from the acquisition date. The earn-out would also apply if another telecommunications operator in Pakistan effects a tower transaction, provided the transaction meets certain parameters, in the same timeframe. The contingent consideration would be settled with a transfer of PMCL shares.
As of June 2020, the probability of completion of a tower deal in Pakistan prior to the relevant deadline, upon which contingent consideration would be paid, became remote. As a result, the fair value of Contingent consideration was revised downwards to 0,zero, with a corresponding gain of US$41 recognized in the consolidated income statement.
Extension and extinguishment of Banglalink syndicated loan
In April 2020, Banglalink Digital Communications Limited, a wholly-owned subsidiary, extended the maturity of its US$300 syndicated loan by an additional two years to 2022. Following this extension, VEON Digital Amsterdam B.V., the Company's wholly-owned subsidiary, acquired the loan from the original lenders, leading to extinguishment of this financial liability within VEON's consolidated financial statements. NaNNo material transactional costs were incurred.
Drawdowns under the Revolving Credit Facility
In March 2020, VEON Holdings B.V., the Company's wholly-owned subsidiary, executed 2two drawdowns under its existing revolving credit facility for an aggregate amount of US$600. Although these drawdowns are short-term in nature, VEON Holdings B.V. has an enforceable right to roll them over until final maturity date of the facility in February 2022. All outstanding drawdowns under this facility have beenwere fully repaid during June 2020 (US$100) and July 2020 (US$500). In March 2021, VEON entered into a new multi-currency revolving credit facility agreement, refer to Note 22 for further details.
Refinancing of RUB debt - AO "Alfa-Bank""Alfa Bank"
In March 2020, VEON Holdings B.V. amended and restated the existing facility with AO "Alfa-Bank""Alfa Bank", increasing its size and utilization from RUB17.5 billion to RUB30 billion (US$165). Following this amendment and restatement, the final maturity of this facility has beenwere set to March 2025.
GTH bonds prepayment
In February 2020, GTH Finance B.V., the Company’s subsidiary, repaid at par the US$500 6.25% bonds, originally maturing in April 2020.
US$300 tap issuance of existing senior notes
In January 2020, VEON Holdings B.V., issued US$300 in senior unsecured notes due 2025, which are consolidated and form a single series with the US$700 4.00% senior notes due in 2025 issued by VEON Holdings B.V. in October 2019. VEON used the net proceeds of the tap issuance to refinance certain existing outstanding debt.

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FINANCING ACTIVITIES IN 2019
VEON Holdings BV new notes
In October 2019, VEON Holdings issued US$7004.00% senior unsecured notes due 2025. The net proceeds of the notes issued have been used primarily to refinance drawings on the revolving credit facility used to fund the MTO for GTH.

Pakistan Mobile Communications Limited new bilateral term facility

In June 2019, PMCL entered into a bilateral secured PKR 14,369 million (approximately US$92) term facility with a local bank. The facility has a tenor of 7 years and bears interest at 6-month KIBOR increased by a margin of 0.75% per annum. The security is based on terms comparable with PMCL's existing debt.

Pakistan Mobile Communications Limited new syndicated term facility and Islamic facility

In June 2019, PMCL entered into a secured syndicated term facility and an Islamic financing facility for a joint amount of up to PKR 45,000 million (approximately US$287) and a period of up to 7 years. The cost of both facilities corresponds to 6-month KIBOR increased by a margin of 0.75% per annum. The security is based on terms comparable with PMCL's existing debt.

Banglalink Digital Communications Limited new syndicated term facility agreement

In April 2019, Banglalink entered into a new US$300 syndicated term facility agreement with several international banks. The facility is guaranteed by VEON Holdings for nil consideration. The facility has a tenor of 12 months with extension options for another 24 months upon agreement with the lenders, and was used to refinance the principal amount of Banglalink’s US$300 bond that matured in May 2019.

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FAIR VALUES
As of December 31, 2020,2022, the carrying amounts of all financial assets and liabilities are equal to or approximate their respective fair values as shown in the table at the beginning of this note, with the exception of:

'Bank loans and bonds, including interest accrued', for which the fair value is equal to US$8,031 (2019:5,847 (2021: US$7,887)7,709); and
'Lease liabilities', for which fair value has not been determined.

As of December 31, 20202022 and December 31, 2019,2021, all of the Group's financial instruments carried at fair value in the statement of financial position were measured based on Level 2 inputs, except for the Contingent consideration, for which fair value is classified as Level 3.
All movements in Contingent consideration in the years ended December 31, 20202022 and 20192021 relate to changes in fair value, which are unrealized, and are recorded in “Other non-operating gain / (loss)” within the consolidated income statement.
Fair values are estimated based on quoted market prices for our bonds, derived from market prices or by discounting contractual cash flows at the rate applicable for the instruments with similar maturity and risk profile. Observable inputs (Level 2) used in valuation techniques include interbank interest rates, bond yields, swap curves, basis swap spreads, foreign exchange rates and credit default spreads.
On a quarterly basis, the Company reviews if there are any indicators for a possible transfer between fair value hierarchy levels. This depends on how the Company is able to obtain the underlying input parameters when assessing the fair valuations. During the years ended December 31, 20202022 and 2019,2021, there were no transfers between Level 1, Level 2 and Level 3 fair value measurements.measurements with the exception of our RUB denominated bonds for which quoted market prices were not available due to the ongoing conflict between Russia and Ukraine. The fair value of such bonds was calculated based on Level 3 inputs as compared to Level 1 inputs in 2021.
HEDGE ACCOUNTING
The following table sets out the Company’s hedging instruments designated as net investment hedges as of December 31:
Hedging instruments *Hedging instruments *Designated rateExcluded componentHedged
item
CurrencyAggregated designated nominal value of hedged items, millionHedging instruments *Designated rateExcluded componentHedged
item
CurrencyAggregated designated nominal value of hedged items, million
2020201920222021
Foreign currency forward contractsForeign currency forward contractsForwardforeign currency basis spreadPJSC VimpelComRUB26,758  **88,220  **Foreign currency forward contractsForwardforeign currency basis spreadPJSC VimpelComRUB— 6,986  **
* Refer to the Debt and Derivatives section above in this Note for information regarding the carrying amounts of the hedging instruments.
** Hedging instruments havehad a weighted average term to maturity of less than 1 year as of December 31, 2020 (2019: 1 year ).2021.
There is an economic relationship between the hedged net investments and the hedging instruments due to the translation risk inherent in the hedged items that matches the foreign exchange risk of the hedging instruments. The hedge ratio for each of the above relationships was set at 1:1 as the underlying risk of the hedging instruments is identical to the hedged risk and the nominal value of hedging instruments has not exceeded the amounts of respective net investments. Hedge ineffectiveness might arise from:
the value of a net investment falling below the related designated nominal value of the hedging instrument, or
counterparties’ credit risk impacting the hedging instrument but not the hedged net investment.
During the periods covered by these consolidated financial statements, the amount of ineffectiveness was immaterial.
During 2020, the fair values of the Company’s derivatives designated as net investment hedges increased due to depreciation of the Russian ruble, resulting in a US$178gain recorded against the foreign currency translation reserve. This gain partially offset the translation loss related to our foreign operations described in Note 1.
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Impact of hedge accounting on equity
The below table sets out the reconciliation of each component of equity and the analysis of other comprehensive income (all of which are attributable to the equity owners of the parent):
Foreign currency translation reserveCost of hedging reserve **Foreign currency translation reserveCost of hedging reserve **
As of January 1, 2019(8,416)5 
As of January 1, 2021As of January 1, 2021(8,775)1 
Foreign currency revaluation of the foreign operations and otherForeign currency revaluation of the foreign operations and other332 Foreign currency revaluation of the foreign operations and other(140)— 
Effective portion of foreign currency revaluation of the hedging instruments *Effective portion of foreign currency revaluation of the hedging instruments *(228)Effective portion of foreign currency revaluation of the hedging instruments *(18)— 
Change in fair value of foreign currency basis spreadsChange in fair value of foreign currency basis spreads23 Change in fair value of foreign currency basis spreads— 
Amortization of time-period related foreign currency basis spreadsAmortization of time-period related foreign currency basis spreads(19)Amortization of time-period related foreign currency basis spreads— (3)
As of December 31, 2019(8,312)9 
As of December 31, 2021As of December 31, 2021(8,933) 
Foreign currency revaluation of the foreign operationsForeign currency revaluation of the foreign operations(615)Foreign currency revaluation of the foreign operations125 — 
Effective portion of foreign currency revaluation of the hedging instruments *Effective portion of foreign currency revaluation of the hedging instruments *178 Effective portion of foreign currency revaluation of the hedging instruments *— — 
Change in fair value of foreign currency basis spreadsChange in fair value of foreign currency basis spreadsChange in fair value of foreign currency basis spreads— — 
Amortization of time-period related foreign currency basis spreadsAmortization of time-period related foreign currency basis spreads(15)Amortization of time-period related foreign currency basis spreads— — 
Other movements in foreign currency translation reserveOther movements in foreign currency translation reserve(26)Other movements in foreign currency translation reserve— — 
As of December 31, 2020(8,775)1 
As of December 31, 2022As of December 31, 2022(8,808) 
* Amounts represent the changes in fair value of the hedging instruments and closely approximate the changes in value of the hedged items used to recognize hedge ineffectiveness.
** Movements in the cost of hedging reserve are included within "Other" in respective section of statement of other comprehensive income.



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ACCOUNTING POLICIES AND SOURCES OF ESTIMATION UNCERTAINTY

Put options over non-controlling interest
Put options over non-controlling interest of a subsidiary are accounted for as financial liabilities in the Company’s consolidated financial statements. The put-option redemption liability is measured at the discounted redemption amount. Interest over the put-option redemption liability will accrue in line with the effective interest rate method, until the options have been exercised or are expired.
Derivative contracts
VEON enters into derivative contracts, including swaps and forward contracts, to manage certain foreign currency and interest rate exposures. Any derivative instruments for which no hedge accounting is applied are recorded at fair value with any fair value changes recognized directly in profit or loss. Although some of the derivatives entered into by the Company have not been designated in hedge accounting relationships, they act as economic hedges and offset the underlying transactions when they occur.
Hedges of a net investment
The Company applies net investment hedge accounting to mitigate foreign currency translation risk related to the Company’s investments in foreign operations. The portion of the gain or loss on the hedging instrument that is determined to be an effective hedge is recognized in other comprehensive income within the “Foreign currency translation” line item. Where the hedging instrument’s foreign currency retranslation is greater (in absolute terms) than that of the hedged item, the excess amount is recorded in profit or loss as ineffectiveness. The gain or loss on the hedging instrument relating to the effective portion of the hedge that has been recognized in other comprehensive income shall be reclassified from equity to profit or loss as a reclassification adjustment on the disposal or partial disposal of the foreign operation. Cash flows arising from derivative instruments for which hedge accounting is applied are reported in the statement of cash flows within the line item where the underlying cash flows of the hedged item are recorded.
Fair value of financial instruments

All financial assets and liabilities are measured at amortized cost, except those which are measured at fair value as presented within this Note.
Where the fair value of financial assets and liabilities recorded in the statement of financial position cannot be derived from active markets, their fair value is determined using valuation techniques, including discounted cash flows models. The inputs to these models are taken from observable markets, but when this is not possible, a degree of judgment is required in establishing fair values. The judgments include considerations regarding inputs such as liquidity risk, credit risk and volatility. Changes in assumptions about these factors could affect the reported fair value of financial instruments.
Measurement of lease liabilities
Lease liabilities are measured upon initial recognition at the present value of the future lease and related fixed services payments over the lease term, discounted with the country specific incremental borrowing rate as the rate implicit in the lease is generally not available. Subsequently lease liabilities are measured at amortized cost using the effective interest rate method.
A significant portion of the lease contracts included within Company’s lease portfolio includes lease contracts which are extendable through mutual agreement between VEON and the lessor, or lease contracts which are cancellable by the Company immediately or on short notice. The Company includes these cancellable future lease periods within the assessed lease term, which increases the future lease payments used in determining the lease liability upon initial recognition.recognition, except when it is not reasonably certain at the commencement of the lease that these will be exercised.
The Company continuously assesses whether a revision of lease terms is required due to a change in management judgment regarding, for example, the exercise of extension and/or termination options. VEON's determination of the lease termWhen determining whether an extension option is based onnot reasonably certain to be exercised, VEON considers all relevant facts and circumstances relatedthat creates an economic incentive to exercise the underlying leased assetextension option, or not to exercise a termination option, such as strategic plans, future technology changes, and lease contracts.various economic costs and penalties.

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1617    CASH AND CASH EQUIVALENTS
Cash and cash equivalents are held for the purpose of meeting short-term cash commitments rather than for investment or other purposes. Cash and cash equivalents are comprised of cash at bank and on hand and highly liquid investments that are readily convertible to known amounts of cash, are subject to only an insignificant risk of changes in value and have an original maturity of less than three months.
Cash and cash equivalents consisted of the following items as of December 31:
2020201920222021
Cash and cash equivalents at banks and on handCash and cash equivalents at banks and on hand694932 Cash and cash equivalents at banks and on hand9281,485 
Cash equivalents with original maturity of less than three monthsCash equivalents with original maturity of less than three months900318 Cash equivalents with original maturity of less than three months2,179767 
Cash and cash equivalents1,5941,250 
Cash and cash equivalents*Cash and cash equivalents*3,1072,252 
Less overdraftsLess overdrafts(8)(46)Less overdrafts— (13)
Cash and cash equivalents, net of overdrafts, as presented in the consolidated statement of cash flowsCash and cash equivalents, net of overdrafts, as presented in the consolidated statement of cash flows1,5861,204 Cash and cash equivalents, net of overdrafts, as presented in the consolidated statement of cash flows3,1072,239 
* Cash and cash equivalents include an amount of US$67 relating to banking operations in Pakistan.
Cash at bankbanks earns interest at floating rates based on bank deposit rates. Short-term deposits are made for varying periods of between one day and three months, depending on the immediate cash requirements of the Company, and earn interest at the respective short-term deposit rates.
The imposition of currency exchange controls or other similar restrictions on currency convertibility in the countries in which VEON operates could limit VEON’s ability to convert local currencies or repatriate local cash in a timely manner or at all, as well as remit dividends from the respective countries. As of December 31, 2020, there were 02021 US$71 was considered restricted and included in cash and cash equivalent balances (2019: NaN).and as of December 31, 2022, US$125 of cash at the level of Ukraine was subject to currency restrictions that limited ability to upstream the cash or make certain payments outside the country, but these balances are otherwise freely available to the Ukrainian operations.

Cash balances include investments in money market funds of US$543 (2019:1,950 (2021: US$155)397), which are carried at fair value through profit or loss with gains presented within ‘Other non-operating gain / (loss)’ within the consolidated income statement.
As of December 31, 2020, some bank accounts forming part of a cash pooling program and being an integral part of the Company’s cash management remained overdrawn by US$8 (2019: US$46). Even though the total balance of the cash pool remained positive, the Company has no legally enforceable right of set-off and therefore the overdrawn accounts are presented as debt and derivatives within the statement of financial position. At the same time, because the overdrawn accounts are an integral part of the Company’s cash management, they were included as cash and cash equivalents within the statement of cash flows. Refer to Note 24 for further discussion on the Company’s liquidity position.
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1718    FINANCIAL RISK MANAGEMENT
The Group’s principal financial liabilities consist of loans and borrowings and trade and other payables. The main purpose of these financial liabilities is to finance the Group’s operations. The Group has trade and other receivables, cash and short-term deposits that are derived directly from its operations.
The Group is exposed to market risk, credit risk and liquidity risk. The Company’s Board of Directors manages these risks with support of the treasury function, who proposes the appropriate financial risk governance framework for the Group, identifies and measures financial risks and suggests mitigating actions. The Company’s Board of Directors, supported by its Finance Committee, approves the financial risk management framework and oversees its enforcement.
INTEREST RATE RISK
The Company is exposed to the risk of changes in market interest rates primarily due to the its long-term debt obligations. The Company manages its interest rate risk exposure through a portfolio of fixed and variable rate borrowings and hedging activities.borrowings.
As of December 31, 2020,2022, approximately 79%72% of the Company’s borrowings are at a fixed rate of interest (2019: 91%(2021: 75%).
The Group is exposed to possible changes in interest rates on variable interest loans and borrowings, partially mitigated through related derivative financial instruments, cash and cash equivalents and current deposits. With all other variables held constant, the Company’s profit before tax is affected through changes in the floating rate of borrowings while the Company’s equity is affected through the impact of a parallel shift of the yield curve on the fair value of hedging derivatives. An increase or decrease of 100 basis points in interest rates would have an immaterial impact on the Company’s income statement and other comprehensive income.
FOREIGN CURRENCY RISK
The Company’s exposure to the risk of changes in foreign exchange rates relates primarily to the debt denominated in currencies other than the functional currency of the relevant entity, the Company’s operating activities (predominantly capital expenditures at subsidiary level denominated in a different currency from the subsidiary’s functional currency) and the Company’s net investments in foreign subsidiaries.
The Company manages its foreign currency risk by selectively hedging committed exposures.
The Company hedges part of its exposure to fluctuations on the translation into U.S. dollars of its foreign operations by holding the borrowings in foreign currencies or by foreign exchange swaps and forwards. During the periods covered by these financial statements, the Company used foreign exchange forwards to mitigate foreign currency translation risk related to the Company’s net investment in PJSC VimpelCom.risk.
Foreign currency sensitivity
The following table demonstrates the sensitivity to a possible change in exchange rates against the USU.S. dollar with all other variables held constant. Additional sensitivity changes to the indicated currencies are expected to be approximately proportionate. The table shows the effect on the Company’s profit before tax (due to changes in the value of monetary assets and liabilities, including foreign currency derivatives) and equity (due to application of hedge accounting or existence of quasi equity loans). The Company’s exposure to foreign currency changes for all other currencies is not material.

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Effect on profit / (loss) before taxEffect on other comprehensive income
Change in foreign exchange rate against US$10% depreciation10% appreciation10% depreciation10% appreciation
2020
Russian Ruble35(39)32(39)
Bangladeshi Taka(30)3300
Pakistani Rupee(4)400
Georgian Lari(36)4000
Other currencies (net)8(9)4(4)
2019
Russian Ruble(9)11119(145)
Bangladeshi Taka(27)3000
Pakistani Rupee(10)1100
Georgian Lari(36)3900
Other currencies (net)(4)500

Effect on profit / (loss) before taxEffect on other comprehensive income
Change in foreign exchange rate against US$10% depreciation10% appreciation10% depreciation10% appreciation
2022
Russian Ruble(5)6
Bangladeshi Taka(34)37
Pakistani Rupee(15)17
Ukrainian Hryvnia(1)1
Other currencies (net)(1)1
2021
Russian Ruble18(25)9(10)
Bangladeshi Taka(30)33
Pakistani Rupee(3)4
Georgian Lari(37)41
Ukrainian Hryvnia(1)1
Other currencies (net)(6)6
CREDIT RISK
The Company is exposed to credit risk from its operating activities (primarily from trade receivables), and from its treasury activities, including deposits with banks and financial institutions, derivative financial instruments and other financial instruments. See Note 1617 for further information on restrictions on cash balances.
Trade receivables consist of amounts due from customers for airtime usage and amounts due from dealers and customers for equipment sales. VEON’s credit risk arising from the services the Company provides to customers is mitigated to a large extent due to the majority of its active customers being subscribed to a prepaid service as of December 31, 20202022 and 2019,2021, and accordingly not giving rise to credit risk. For postpaid services, in certain circumstances, VEON requires deposits as collateral for airtime usage. Equipment sales are typically paid in advance of delivery, except for equipment sold to dealers on credit terms.
VEON’s credit risk arising from its trade receivables from dealers is mitigated due to the risk being spread across a large number of dealers. Management periodically reviews the history of payments and credit worthiness of the dealers. The Company also has receivables from other local and international operators from interconnect and roaming services provided to their customers, as well as receivables from customers using fixed-line services, such as business services, wholesale services and services to residents. Receivables from other operators for roaming services are settled through clearing houses, which helps to mitigate credit risk in this regard.
VEON holds available cash in bank accounts, as well as other financial assets with financial institutions in countries where it operates. To manage credit risk associated with such asset holdings, VEON allocates its available cash to a variety of local banks and local affiliates of international banks within the limits set forth by its treasury policy. Management periodically reviews the creditworthiness of the banks with which it holds assets. In respect of financial instruments used by the Company’s treasury function, the aggregate credit risk the Group may have with one counterparty is managed by reference to, amongst others, the long-term credit ratings assigned for that counterparty by Moody’s, Fitch Ratings and Standard & Poor’s and CDS spreads of that counterparty. The limits are set to minimize the concentration of risks and therefore mitigate financial loss through potential counterparty’s failure. Refer to Note 24 for further details on the Company’s liquidity position.
Value Added Tax (“VAT”) is recoverable from tax authorities by offsetting it against VAT payable to the tax authorities on VEON’s revenue or direct cash receipts from the tax authorities. Management periodically reviews the recoverability of the balance of input value added tax and believes it is fully recoverable.
VEON issues advances to a variety of its vendors of property and equipment for its network development. The contractual arrangements with the most significant vendors provide for equipment financing in respect of certain deliveries of equipment. VEON periodically reviews the financial position of vendors and their compliance with the contract terms.
The Company’s maximum exposure to credit risk for the components of the statement of financial position at December 31, 20202022 and 20192021 is the carrying amount as illustrated in Note 5, Note 1516, Note 1617 and within this Note 1718.
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LIQUIDITY RISK
The Company monitors its risk to a shortage of funds using a recurring liquidity planning tool. The Company’s objective is to maintain a balance between continuity of funding and flexibility through the use of bonds, bank overdrafts, bank loans and lease contracts. The Company’s policy is to create a balanced debt maturity profile. As of December 31, 2020, 5%2022, 37% of the Company’s debt (2019: 21%(2021: 7%) will mature in less than one year based on the carrying value of bank loans, bonds and other borrowings reflected in the financial statements. The Company has sufficient HQ liquidity to meets its HQ maturities and local market access to address local maturities and on that basis. The Company has taken this into considerations when it assessed the concentration of risk with respect to refinancing its debt and concluded it to be low based on liquidityexcept for the additional risks identified in the markets the Company has access to, and recent history of refinancing. The Company believes that access to sources of funding is sufficiently available and the Company’s policy is to diversify the funding sources where possible.Note 24.

Available facilities
The Company had the following available facilities as of December 31:
Amounts in millions of transactional currencyUS$ equivalent amounts
Final availability periodFacility amountUtilizedAvailableFacility amountUtilizedAvailable
2020
VEON Holdings B.V. – Revolving Credit Facility *Feb 2022US$1,585 *0US$1,5851,58501,585
PMCL - Term FacilitySep 2021PKR 14,369PKR 9,999PKR 4,370906228
Kartel - Term FacilityNov 2023KZT 10,000KZT 5,000KZT 5,000241212
Amounts in millions of transactional currencyUS$ equivalent amounts
Final availability periodFacility amountUtilizedAvailableFacility amountUtilizedAvailable
2022
PMCL - Term FacilityApr 2023PKR 40,000PKR 30,000PKR 10,00017613244
Amounts in millions of transactional currencyUS$ equivalent amounts
Final availability periodFacility amountUtilizedAvailableFacility amountUtilizedAvailable
2021
VEON Holdings B.V. – Revolving Credit Facility*Feb 2024US$1,250US$1,2501,2501,250
PMCL - Term FacilityJun 2022PKR 50,000PKR 10,000PKR 40,00028357226
TNS -Plus LLC - Term FacilitiesOct 2023KZT 4,000KZT 2,783KZT 1,217963
* Facility amount of US$1,586 is available until February 2021. Subsequently, a reducedDuring 2022 Revolving credit facility amount ofreduced to US$1,382 is available until February 2022. In March 2021, VEON entered into a new multi-currency revolving credit facility agreement, refer to Note 22 for further details.
Amounts in millions of transactional currencyUS$ equivalent amounts
Final availability periodFacility amountUtilizedAvailableFacility amountUtilizedAvailable
2019
VEON Holdings B.V. – Revolving Credit Facility *Feb 2022US$1,6880US$1,6881,68801,688
PMCL - Syndicated Term Facility and Islamic Finance FacilityMar 2020PKR 45,000PKR 15,885PKR 29,115291103188
PMCL - Term FacilitySep 2020PKR 14,369PKR 2,963PKR 11,406931974
* Facility amount of US$1,688 is available until February 2020. Subsequently a reduced facility amount of US$1,586 is available until February 2021. In March 2021, VEON entered into a new multi-currency revolving credit facility agreement, refer to Note 22 for further details.

1,055.
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Maturity profile
The table below summarizes the maturity profile of the Group’s financial liabilities based on contractual undiscounted payments. Payments related to variable interest rate financial liabilities and derivatives are included based on the interest rates and foreign currency exchange rates applicable as of December 31, 20202022 and 2019,2021, respectively. The total amounts in the table differ from the carrying amounts as stated in Note 1516 as the below table includes both undiscounted principal amounts and interest while the carrying amounts are measured using the effective interest rate method.
Less than 1 year1-3 years3-5 yearsMore than 5 yearsTotalLess than 1 year1-3 years3-5 yearsMore than 5 yearsTotal
As of December 31, 2020
As of December 31, 2022As of December 31, 2022
Bank loans and bondsBank loans and bonds842 3,803 3,123 1,408 9,176 Bank loans and bonds2,796 2,671 2,013 351 7,831 
Lease liabilitiesLease liabilities525 896 639 239 2,299 Lease liabilities95 423 327 402 1,247 
Derivative financial liabilitiesDerivative financial liabilitiesDerivative financial liabilities
Gross cash inflowsGross cash inflows(228)— — — (228)Gross cash inflows— — — — — 
Gross cash outflowsGross cash outflows237 — — — 237 Gross cash outflows— — — — — 
Trade and other payablesTrade and other payables1,977 — — — 1,977 Trade and other payables1,087 — — — 1,087 
Other financial liabilitiesOther financial liabilities60 — — 60 Other financial liabilities176 322 142 52 692 
Warid non-controlling interest put option liability273 — — — 273 
Total financial liabilitiesTotal financial liabilities3,626 4,759 3,762 1,647 13,794 Total financial liabilities4,154 3,416 2,482 805 10,857 
Related derivatives financial assetsRelated derivatives financial assetsRelated derivatives financial assets
Gross cash inflowsGross cash inflows152 — — — 152 Gross cash inflows— — — — — 
Gross cash outflowsGross cash outflows(149)— — — (149)Gross cash outflows— — — — — 
Related derivative financial assetsRelated derivative financial assets— — — Related derivative financial assets— — — — — 
Total financial liabilities, net of derivative assetsTotal financial liabilities, net of derivative assets3,629 4,759 3,762 1,647 13,797 Total financial liabilities, net of derivative assets4,154 3,416 2,482 805 10,857 

Less than 1 year1-3 years3-5 yearsMore than 5 yearsTotalLess than 1 year1-3 years3-5 yearsMore than 5 yearsTotal
As of December 31, 2019
As of December 31, 2021As of December 31, 2021
Bank loans and bondsBank loans and bonds2,100 3,909 2,009 794 8,812 Bank loans and bonds1,050 3,200 3,652 1,393 9,295 
Lease liabilitiesLease liabilities581 920 728 420 2,649 Lease liabilities545 1,111 763 751 3,170 
Derivative financial liabilitiesDerivative financial liabilitiesDerivative financial liabilities
Gross cash inflowsGross cash inflows(1,150)(378)— — (1,528)Gross cash inflows— — — — — 
Gross cash outflowsGross cash outflows1,311 483 — — 1,794 Gross cash outflows— — — 
Trade and other payables *1,847 — — — 1,847 
Trade and other payablesTrade and other payables2,031 — — — 2,031 
Other financial liabilitiesOther financial liabilities41 77 — — 118 Other financial liabilities120 144 21 15 300 
Warid non-controlling interest put option liability342 — — — 342 
Put option liability over non-controlling interestPut option liability over non-controlling interest16 — — — 16 
Total financial liabilitiesTotal financial liabilities5,072 5,011 2,737 1,214 14,034 Total financial liabilities3,770 4,455 4,436 2,159 14,820 
Related derivatives financial assetsRelated derivatives financial assetsRelated derivatives financial assets
Gross cash inflowsGross cash inflows(273)— — — (273)Gross cash inflows— — — — — 
Gross cash outflowsGross cash outflows262 — — — 262 Gross cash outflows— — — — — 
Related derivative financial assetsRelated derivative financial assets(11)— — — (11)Related derivative financial assets— — — — — 
Total financial liabilities, net of derivative assetsTotal financial liabilities, net of derivative assets5,061 5,011 2,737 1,214 14,023 Total financial liabilities, net of derivative assets3,770 4,455 4,436 2,159 14,820 

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CAPITAL MANAGEMENT

The primary objective of the Company’s capital management is to ensure that it maintains healthy capital ratios, so as to securehelp facilitate access to debt and capital markets at all times and maximize shareholder value. The Company manages its capital structure and makes adjustments to it in light of changes in economic or political conditions. To maintain or adjust the capital structure, the Company may adjust the dividend payment to shareholders, return capital to shareholders or issue new shares. Current credit ratings of the Company support its capital structure objectives. SinceIn September 2019, VEON’sVEON announced a dividend policy that targets paying at least 50% of prior year Equity Free Cash Flow after licenses.licenses so long as the Company’s Net Debt to Adjusted EBITDA ratiowould remain below 2.4x. See the paragraph below for more information on how the Company’s Net Debt to Adjusted EBITDA ratio is calculated. Dividend payments remain subject to the review by the Company’s Board of Directors of medium-term investment opportunities and the Company’s capital structure. For the years ended December 31, 2022, 2021 and 2020, we did not pay a dividend. There were no changes made in the Company’s objectives, policies or processes for managing capital during 2020.2022, however as a result of the unstable environment we put more emphasis on safeguarding liquidity and also counterparty risk management in light of the high cash balances. Despite the resilient performance of its underlying operating companies, the Company’s ability to upstream cash for debt service has been impaired by currency and capital controls in two of its major markets, Ukraine and Russia, and due to other geopolitical and foreign exchange pressures effecting emerging markets more generally. Furthermore, the ongoing conflict between Russia and Ukraine and the developments since February 2022 with respect to sanctions laws and regulations have resulted in unprecedented challenges for the Company, limiting access to the international debt capital markets in which the Company has traditionally refinanced maturing debt, which has hampered its ability to refinance its indebtedness. The Company has entered into an agreement to sell its Russian Operations and implemented the Scheme to manage certain of its indebtedness and to help address the unprecedented challenges the Group faced in 2022 in relation to its capital management.

The Net Debt to Adjusted EBITDA ratio is an important measure used by the Company to assess its capital structure. Net Debt represents the principal amount of interest-bearing debt less cash and cash equivalents and bank deposits. Adjusted EBITDA is defined as last twelve12 months earnings before interest, tax, depreciation, amortization and impairment, loss on disposals of non-current assets, other non-operating losses and share of profit / (loss) of joint ventures. For reconciliation of ‘Profit / (loss) before tax from continuing operations’ to ‘Adjusted EBITDA,’ refer to Note 2. VEON's internal target is to keep Net Debt to Adjusted EBITDA at around 2.0x on the basis of the so called "GAAP freeze" principle, i.e. under the IAS 17 framework, which is equivalent to 2.4x on the post-IFRS 16 basis.
Further, this ratio is included as a financial covenant in the credit facilities of the Company. For most of our credit facilitiesRCF facility the Net Debt to Adjusted EBITDA ratio is calculated at consolidated level of VEON Ltd. and is “pro-forma” adjusted for acquisitions and divestmentsdivestment of any business bought or sold during the relevant period. Under these credit facilities, the Company is required to maintain the Net Debt to Adjusted EBITDA ratio at or below 3.5x3.75x (on the basis of the so called "GAAP freeze" principle). The Company has not breached any financial covenants during the period covered by these financial statements.
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1819    ISSUED CAPITAL AND RESERVES
The following table details the common shares of the Company as of December 31:
2020201920222021
Authorized common shares (nominal value of US$0.001 per share)Authorized common shares (nominal value of US$0.001 per share)1,849,190,6671,849,190,667 Authorized common shares (nominal value of US$0.001 per share)1,849,190,6671,849,190,667 
Issued shares, including 7,603,731 shares held by a subsidiary of the Company1,756,731,1351,756,731,135 
Issued shares, including 3,374,459 (2021: 7,603,731) shares held by a subsidiary of the Company*Issued shares, including 3,374,459 (2021: 7,603,731) shares held by a subsidiary of the Company*1,756,731,1351,756,731,135 
*Refer to Note 22 for further details.
The holders of common shares are, subject to our by-laws and Bermuda law, generally entitled to enjoy all the rights attaching to common shares. All issued shares are fully paid-up.
As of December 31, 2020,2022, the Company’s largest shareholders and remaining free float are as follows:
ShareholderCommon shares% of common and voting shares
L1T VIP Holdings S.à r.l. (“LetterOne”)840,625,001 47.9 %
Stichting Administratiekantoor Mobile Telecommunications Investor *145,947,562 8.3 %
Free Float, including 7,603,731 shares held by a subsidiary of the Company770,158,572 43.8 %
Total outstanding common shares1,756,731,135 100.0 %

ShareholderNumber of common shares% of common and voting shares
L1T VIP Holdings S.à r.l. (“LetterOne”)840,625,001 47.9 %
Stichting Administratiekantoor Mobile Telecommunications Investor *145,947,562 8.3 %
Exor N.V.131,068,288 7.5 %
Free Float, including 3,374,459 shares held by a subsidiary of the Company639,090,284 36.4 %
Total outstanding common shares1,756,731,135 100.0 %
* LetterOne is the holder of the depositary receipts issued by Stichting and is therefore entitled to the economic benefits (dividend payments, other distributions and sale proceeds) of such depositary receipts and, indirectly, of the 145,947,562 common shares represented by the depositary receipts. According to the conditions of administration entered into between Stichting and LetterOne (“Conditions of Administration”) in connection with the transfer of 145,947,562 ADSs from LetterOne to Stichting on March 29, 2016, Stichting has the power to vote and direct the voting of, and the power to dispose and direct the disposition of, the ADSs, in its sole discretion, in accordance with the Conditions of Administration and Stichting’s articles of association.
Nature and purpose of reserves
Other capital reserves are mainly used to recognize the results of transactions that do not result in a change of control with non-controlling interest (see Note 1314). The foreign currency translation reserve is used to record exchange differences arising from the translation of the financial statements of foreign subsidiaries, net of any related hedging activities (see Note 1516).
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1920    EARNINGS PER SHARE
Earnings per common share for all periods presented has been determined by dividing profit available to common shareholders by the weighted average number of common shares outstanding during the period.
The following table sets forth the computation of basic and diluted earnings per share for continuing operations, for the years ended December 31:
Continuing operationsContinuing operations202020192018Continuing operations202220212020
(In millions of U.S. dollars, except share and per share amounts)
(In millions of U.S. dollars, except per share amounts)(In millions of U.S. dollars, except per share amounts)
Numerator:Numerator:Numerator:
Profit / (loss) for the period attributable to the owners of the parentProfit / (loss) for the period attributable to the owners of the parent(349)621 (397)Profit / (loss) for the period attributable to the owners of the parent656 75 102 
Denominator:Denominator:Denominator:
Weighted average common shares outstanding for basic earnings per share (in millions)Weighted average common shares outstanding for basic earnings per share (in millions)1,749 1,749 1,749 Weighted average common shares outstanding for basic earnings per share (in millions)1,753 1,753 1,753 
Denominator for diluted earnings per share (in millions)Denominator for diluted earnings per share (in millions)1,749 1,749 1,749 Denominator for diluted earnings per share (in millions)1,761 1,761 1,761 
Basic (loss) / earnings per share($0.20)$0.36 ($0.23)
Diluted (loss) / earnings per share($0.20)$0.36 ($0.23)
Basic earnings / (loss) per share *Basic earnings / (loss) per share *$0.37 $0.04 $0.06 
Diluted earnings / (loss) per share *Diluted earnings / (loss) per share *$0.37 $0.04 $0.06 
*In accordance with IAS 33, Earnings per Share, the shares vested on December 31, 2022 and subsequently issued after the reporting period date have been included in the Earnings per Share calculation.
The following table sets forth the computation of basic and diluted earnings per share for discontinued operations, for the years ended December 31:
Discontinued operationsDiscontinued operations202020192018Discontinued operations202220212020
(In millions of U.S. dollars, except share and per share amounts)
(In millions of U.S. dollars, except per share amounts)(In millions of U.S. dollars, except per share amounts)
Numerator:Numerator:Numerator:
Profit / (loss) for the period attributable to the owners of the parentProfit / (loss) for the period attributable to the owners of the parent979 Profit / (loss) for the period attributable to the owners of the parent(818)599 (451)
Denominator:Denominator:Denominator:
Weighted average common shares outstanding for basic earnings per share (in millions)Weighted average common shares outstanding for basic earnings per share (in millions)1,749 1,749 1,749 Weighted average common shares outstanding for basic earnings per share (in millions)1,753 1,753 1,753 
Denominator for diluted earnings per share (in millions)Denominator for diluted earnings per share (in millions)1,749 1,749 1,749 Denominator for diluted earnings per share (in millions)1,761 1,761 1,761 
Basic (loss) / earnings per share$0.00 $0.00 $0.56 
Diluted (loss) / earnings per share$0.00 $0.00 $0.56 
Basic earnings / (loss) per share *Basic earnings / (loss) per share *($0.46)$0.34 ($0.26)
Diluted earnings / (loss) per share *Diluted earnings / (loss) per share *($0.46)$0.34 ($0.26)
*In accordance with IAS 33, Earnings per Share, the shares vested on December 31, 2022 and subsequently issued after the reporting period date have been included in the Earnings per Share calculation.

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2021    DIVIDENDS PAID AND PROPOSED
Pursuant to Bermuda law, VEON is restricted from declaring or paying a dividend if there are reasonable grounds for believing that
(a)VEON is, or would after the payment be, unable to pay its liabilities as they become due, or
(b)the realizable value of VEON assets would, as a result of the dividend, be less than the aggregate of VEON liabilities.
There were no dividends declared by VEON in respect of the year 2020. The following table provides an overview of dividends announced by VEON in respect of the year 2019:
Dividends declaredDividends paidDividends, US$ cents per share
Final for 2019February 2020March 202015
Interim for 2019August 2019August 201913
The Company makes appropriate tax withholdings of up to 15% when the dividends are being paid to the Company’s share depository, The Bank of New York Mellon. For ordinary shareholders at Euronext Amsterdam, dividends are paid in euro.years 2022 and 2021.
DIVIDENDS DECLARED TO NON-CONTROLLING INTERESTS
During 2020, 20192022, 2021 and 2018,2020, certain subsidiaries of the Company declared dividends, of which a portion was paid or payable to non-controlling interests as shown in the table below:
Name of subsidiary202020192018
Omnium Telecom Algeria S.p.A456976
VIP Kazakhstan Holding AG24240
TNS Plus LLP161213
Other234
Total dividends declared to non-controlling interests8710893

Name of subsidiary202220212020
Omnium Telecom Algeria S.p.A4445
VIP Kazakhstan Holding AG2724
TNS Plus LLP11816
Other3102
Total dividends declared to non-controlling interests148987
In 2020, PMCL, a subsidiary of the Company, declared dividends to its shareholders, of which US$25 (2019: US$24, 2018: US$11) was declared to non-controlling shareholders of PMCL. Dividends declared to non-controlling interests of PMCL reduces the principal amount of the put-option liability over non-controlling interest on the date of declaration. As of December 31, 2020, there is 0 remaining amount payable to non-controlling interests (2019: NaN, 2018: US$7).

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ADDITIONAL INFORMATION

2122    RELATED PARTIES
As of December 31, 2020,2022, the Company has no ultimate controlling shareholder. See also Note 1819 for details regarding ownership structure.

COMPENSATION TO BOARD OF DIRECTORS AND SENIOR MANAGERS OF THE COMPANY
The following table sets forth the total compensation paid to our directorsBoard of Directors, Group Chief Executive Officer, Group Chief Financial Officer and senior managers,Group General Counsel, who are considered to be key management personnel of the company:Company, as defined by IAS 24, Related Party Disclosures, as well as other senior managers of the Company:
202020192018202220212020
Short-term employee benefitsShort-term employee benefits3548 33 Short-term employee benefits2139 35 
Long-term employee benefitsLong-term employee benefits1Long-term employee benefits— 
Share-based payments0
Share-based payment*Share-based payment*9— 
Termination benefitsTermination benefits4Termination benefits
Total compensation to directors and senior management *4051 35 
Total compensation to the Board of Directors and senior management**Total compensation to the Board of Directors and senior management**3055 40 
*Share-based payment in 2022 and 2021 represent the expense under the Deferred Shares Plan, Short-Term Incentive Scheme (share awards), and Long-Term Incentive Plan, see further details below.

** The number of directors and senior managers vary from year to year. The group of individuals we consider to be senior managers has changed in recent years, including a determination that the chief executive officers of our operating companies should no longer be classified as senior managers. As a result, for 2022 reporting, we have changed the total compensation perimeter for the Board of Directors and senior managers to reflect this internal view. Total compensation paid to directorsthe Board of Directors and senior management approximates the amount charged in the consolidated income statement for that year.year with the exception of the share-based payment in 2022 and 2021.

Under the Company’s bye-laws, the Board of Directors of the Company established a compensationCompensation and talent committee,Talent Committee, which has the overall responsibility for approving and evaluating the compensation and benefit plans, policies and programs of the Company’s directors, officers and employees and for supervising the administration of the Company’s equity incentive plans and other compensation and incentive programs.

Compensation of Key Senior ManagersGroup Executive Committee
The following table sets forth the total remuneration expense to the key senior managers in 2020 and 2019Group Executive Committee for the periods indicated (gross amounts in whole euro and whole US$ equivalents). For further details on compensation and changes to key senior managers,the Board of Directors and Group Executive Committee, please refer to the Explanatory notes below.
In whole eurosKaan TerziogluSergi HerreroUrsula BurnsSerkan OkandanTrond WestlieMurat KirkgozKjell JohnsenScott DresserAlex KazbegiJoop Brakenhoff
Group Co-CEOGroup Co-CEOGroup CEOGroup CFOGroup CFODeputy Group CFOGroup COOGroup General CounselChief Strategy OfficerChief Internal Audit & Compliance Officer
2020
Short-term employee benefits
Base salary1,323,000 1,181,368 1,162,750 864,000 16,810 211,600 — 1,300,000 553,500 224,100 
Annual incentive930,418 769,643 540,984 525,730 — 80,302 — 2,300,000 338,378 147,813 
Other439,657 2,158,022 554,328 297,341 212,631 40,360 299,333 24,100 104,124 39,908 
Long-term employee benefits76,366 706,925 — — — — — — — — 
Share-based payments88,056 58,707 111,403 76,316 (217,080)(7,954)(217,080)(65,526)— 8,775 
Termination benefits— — — — — — — — — — 
Total remuneration expense *2,857,497 4,874,665 2,369,465 1,763,387 12,361 324,308 82,253 3,558,574 996,002 420,596 
2019
Short-term employee benefits
Base salary220,500 342,036 5,500,000 — 1,500,000 264,500 1,250,000 1,300,000 394,795 — 
Annual incentive472,151 514,460 10,461,000 — 1,455,216 211,713 4,184,355 2,258,882 700,000 — 
Other105,999 1,560,229 1,146,503 — 24,100 35,750 46,857 29,100 677,662 — 
Long-term employee benefits— — — — — — — — — — 
Share-based payments— — — — 64,842 8,242 (828,047)(697,504)— — 
Termination benefits— — — — — — — — — — 
Total remuneration expense798,650 2,416,725 17,107,503 0 3,044,158 520,205 4,653,165 2,890,478 1,772,457 0 

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In whole eurosKaan TerziogluSerkan OkandanVictor BiryukovOmiyinka DorisJoop BrakenhoffMichael SchulzDmitry ShvetsMatthieu GalvaniAlex BolisSergio HerreroUrsula BurnsMurat KirkgozAlex KazbegiScott Dresser
Group CEO**Group CFO**Group General Counsel**Acting Group General Counsel**Group Chief Internal Audit & Compliance OfficerGroup Chief People OfficerGroup Head of Portfolio ManagementChief Corporate Affairs OfficerGroup Head of Corporate Development, Communications and Investor RelationsFormer Co-GCEO**Former Group CEO**Former Deputy Group CFO**Former Chief Strategy OfficerFormer Group General Counsel**
2022
Short-term employee benefits
Base salary1,323,000 1,296,000 645,865 77,583 540,000 565,000 647,070 150,000 187,500 — — — — — 
Annual incentive1,035,891 712,800 343,556 52,644 297,000 310,750 350,585 83,178 204,555 — — — — — 
Other205,350 1,806,342 814,770 11,550 542,362 500,205 693,232 — 366,168 — — — — — 
Long-term employee benefits— — — — — — — — — — — — — — 
Share-based payments3,392,793 981,490 105,710 — 654,502 482,768 436,981 36,434 187,704 — — — — — 
Termination benefits— — — — — — — — — — — — — — 
Total remuneration expense *5,957,034 4,796,632 1,909,901 141,777 2,033,864 1,858,723 2,127,868 269,612 945,927      
2021
Short-term employee benefits
Base salary1,323,000 1,296,000 — — 540,000 237,741 365,854 — 272,448 628,199 — — 143,100 1,300,000 
Annual incentive1,695,094 1,192,320 — — 496,800 197,107 372,351 — 239,754 623,036 — — 128,437 1,300,000 
Other205,350 1,276,225 — — 96,600 27,862 11,271 — 77,000 5,512,172 — — 143,936 1,013,859 
Long-term employee benefits166,518 — — — — — — — — (144,764)— — — — 
Share-based payments2,158,098 1,066,672 — — 467,471 469,127 491,760 — 330,726 (60,701)(103,954)(26,417)— 277,390 
Termination benefits— — — — — — — — — 2,936,759 — — 579,675 2,625,000 
Total remuneration expense *5,548,060 4,831,217   1,600,871 931,837 1,241,236  919,928 9,494,701 (103,954)(26,417)995,148 6,516,249 
* Total remuneration expense for 20202022 excludes accrued payroll taxes of EUR9EUR0 million (US$10)0) (2021: EUR-3 million (US$-3) recorded in ‘Selling, general and administrative expenses’ incurred by the Company pertaining to payments made to Ursula Burns, Kjell Johnson.Burns.
** Considered to be key management personnel as defined in IAS 24 Related Party Disclosures.
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In whole US dollarsIn whole US dollarsKaan TerziogluSergi HerreroUrsula BurnsSerkan OkandanTrond WestlieMurat KirkgozKjell JohnsenScott DresserAlex KazbegiJoop BrakenhoffIn whole US dollarsKaan TerziogluSerkan OkandanVictor BiryukovOmiyinka DorisJoop BrakenhoffMichael SchulzDmitry ShvetsMatthieu GalvaniAlex BolisSergio HerreroUrsula BurnsMurat KirkgozAlex KazbegiScott Dresser
Group Co-CEOGroup CEOGroup CFODeputy Group CFOGroup COOGroup General CounselChief Strategy OfficerChief Internal Audit & Compliance OfficerGroup CEO**Group CFO**Group General Counsel**Acting Group General Counsel**Group Chief Internal Audit & Compliance OfficerGroup Chief People OfficerGroup Head of Portfolio ManagementChief Corporate Affairs OfficerGroup Head of Corporate Development, Communications and Investor RelationsFormer Co-GCEOFormer Group CEO**Former Deputy Group CFO**Former Chief Strategy OfficerFormer Group General Counsel**
2020
20222022
Short-term employee benefitsShort-term employee benefitsShort-term employee benefits
Base salaryBase salary1,508,380 1,346,902 1,325,676 985,064 19,165 241,250 — 1,482,157 631,057 255,501 Base salary1,390,582 1,362,203 678,869 81,546 567,585 593,862 680,135 157,662 197,078 — — — — — 
Annual incentiveAnnual incentive1,060,789 877,486 616,787 599,396 — 91,554 — 2,622,278 385,792 168,525 Annual incentive1,088,807 749,212 361,112 55,333 312,172 326,624 368,500 87,427 215,004 — — — — — 
OtherOther501,262 2,460,406 632,001 339,005 242,425 46,015 341,276 27,477 118,714 45,500 Other215,840 1,898,615 856,404 12,140 570,067 525,757 728,656 — 384,873 — — — — — 
Long-term employee benefitsLong-term employee benefits87,066 805,980 — — — — — — — — Long-term employee benefits— — — — — — — — — — — — — — 
Share-based paymentsShare-based payments100,394 66,933 127,013 87,009 (247,497)(9,069)(247,497)(74,708)— 10,005 Share-based payments3,566,105 1,031,627 111,111 — 687,936 507,429 459,310 38,296 197,292 — — — — — 
Termination benefitsTermination benefits— — — — — — — — — — Termination benefits— — — — — — — — — — — — — — 
Total remuneration expense *Total remuneration expense *3,257,891 5,557,707 2,701,477 2,010,474 14,093 369,750 93,779 4,057,204 1,135,563 479,531 Total remuneration expense *6,261,334 5,041,657 2,007,496 149,019 2,137,760 1,953,672 2,236,601 283,385 994,247      
2019
20212021
Short-term employee benefitsShort-term employee benefitsShort-term employee benefits
Base salaryBase salary246,782 382,805 6,155,568 — 1,678,791 296,027 1,398,993 1,454,952 441,852 — Base salary1,564,015 1,532,096 — — 638,373 281,051 433,078 — 322,081 742,676 — — 169,169 1,536,825 
Annual incentiveAnnual incentive528,429 575,781 11,707,890 — 1,628,669 236,948 4,683,106 2,528,128 783,436 — Annual incentive2,003,894 1,409,528 — — 587,303 233,014 440,768 — 283,431 736,572 — — 151,835 1,536,825 
OtherOther118,633 1,746,199 1,283,159 — 26,973 40,011 52,442 32,569 758,435 — Other242,759 1,508,718 — — 114,198 32,938 13,342 — 91,027 6,516,660 — — 170,158 1,198,557 
Long-term employee benefitsLong-term employee benefits— — — — — — — — — — Long-term employee benefits196,853 — — — — — — — — (171,144)— — — — 
Share-based paymentsShare-based payments— — — — 72,571 9,224 (926,745)(780,642)— — Share-based payments2,551,245 1,260,991 — — 552,631 554,589 582,119 — 390,975 (71,763)(122,891)(31,230)— 327,923 
Termination benefitsTermination benefits— — — — — — — — — — Termination benefits— — — — — — — — — 3,471,927 — — 685,276 3,103,204 
Total remuneration expense893,844 2,704,785 19,146,617 0 3,407,004 582,210 5,207,796 3,235,007 1,983,723 0 
Total remuneration expense *Total remuneration expense *6,558,766 5,711,333   1,892,505 1,101,592 1,469,307  1,087,514 11,224,928 (122,891)(31,230)1,176,438 7,703,333 
* Total remuneration expense for 20202022 excludes accrued payroll taxes of EUR9EUR0 million (US$10)0) (2021: EUR-3 million (US$-3) recorded in ‘Selling, general and administrative expenses’ incurred by the Company pertaining to payments made to Ursula Burns, Kjell Johnson.Burns.
** Considered to be key management personnel as defined in IAS 24 Related Party Disclosures.
Explanatory notes
Base salary includes any holiday allowances and acting allowances in cash pursuant to the terms of an individual’s employment agreement. Annual incentive expense includes amounts accrued under the cash portion of the short-term incentive in respect of performance during the current year, as well as any special recognition, bonus.performance and/or transaction bonuses. Other short-term employee benefits include certain allowances (for example, pension allowance, or reimbursement of certain lossescar allowance, etc.), special awards, and support (for example, relocation support).
Share-based paymentspayment expense relates to amounts accrued underrelated to the value growth cash-based multi-yearshare portion of the short-term incentive plans,scheme, long-term incentive scheme and the deferred shared plan, see below for further details.
Changes in Key Senior ManagersGroup Executive Committee
Ursula Burns stepped down as Group CEO with effect from March 1, 2020. Sergi Herrero and Kaan Terzioğlu were appointed as Group Co-CEOs with effective from March 1, 2020, having previously served as Joint Group COOs since September 2, 2019 and November 1, 2019, respectively. Sergi Herrero stepped down from the role of Group Co-CEO on June 30, 2021 and Kaan Terzioğlu has continued his role as Group CEO.
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On May 1, 2020, Serkan Okandan joined VEON as Group CFO. Trond Westlie stepped down from the role of Group CFO on September 30, 2019.2019 and Murat Kirkgoz served as Deputy Group CFO from August 1, 2019 to April 30, 2020.
Kjell JohnsenAlex Kazbegi stepped down from the role of Group COO on November 1, 2019.
The Key Senior Managers of VEON include Group (co-)CEOs, Group CFO, Group COO and Group General Counsel. In addition to the Key Senior Managers disclosed, VEON has also voluntarily disclosed other senior managers. Alex Kazbegi was appointed Group Chief Strategy Officer effectiveon March 31, 2021 and Scott Dresser stepped down from February 18, 2019, andthe role of Group General Counsel on December 31, 2021.
In addition, Joop Brakenhoff was appointed Group Chief Internal Audit & Compliance Officer, effective July 1, 2020.2020, Alex Bolis was appointed Group Head of Corporate Strategy, Communications and Investor Relations, effective April 1, 2021, Dmitry Shvets was appointed Group Head of Portfolio and Performance Management, effective April 15, 2021, and Michael Schulz was appointed Group Chief People Officer, effective July 1, 2021.

On January 1, 2022, Victor Biryukov was appointed Group General Counsel. On November 1, 2022, Mr. Biryukov was appointed in a special capacity to manage the sale of the Russian operations.
On June 30, 2022, Alex Bolis stepped down from the role of Group Head of Corporate Development, Communications and Investor Relations.
On October 1, 2022, Matthieu Galvani was appointed Chief Corporate Affairs Officer.
On November 1, 2022, Omiyinka Doris was appointed Acting Group General Counsel.
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Compensation of Board of Directors
The following table sets forth the total remuneration expense to the members of the Board of Directors members in 2020 and 2019for the periods indicated (gross amounts in whole euro and whole USU.S. dollar equivalents). For details on changes in Board of Directors, please refer to explanations below.
RetainerCommitteesOther compensationTotal
In whole euros20202019202020192020201920202019
Hans Holger Albrecht204,167 — 72,917 — — — 277,084 — 
Guillaume Bacuvier105,114 250,000 23,125 53,909  — 128,239 303,909 
Osama Bedier308,333 250,000 68,750 25,000  — 377,083 275,000 
Ursula Burns323,864 — — 5,952  — 323,864 5,952 
Mariano De Beer204,167 — 87,500 —  — 291,667 — 
Peter Derby204,167 — 87,500 —  — 291,667 
Mikhail Fridman60,417 40,000 — — — — 60,417 40,000 
Gennady Gazin629,167 250,000 33,333 80,000  — 662,500 330,000 
Amos Genish204,167 — 87,500 —  — 291,667 — 
Yaroslav Glazunov13,350 — — —  — 13,350 — 
Andrei Gusev60,417 40,000 — — 500,000 750,000 560,417 790,000 
Gunnar Holt308,333 250,000 118,750 69,643  — 427,083 319,643 
Sir Julian Horn-Smith105,114 250,000 10,511 25,000  — 115,625 275,000 
Robert Jan van de Kraats308,333 250,000 85,417 30,000  — 393,750 280,000 
Guy Laurence104,167 250,000 12,500 30,000  — 116,667 280,000 
Alexander Pertsovsky47,917 40,000 — — — — 47,917 40,000 
Steve Pusey204,167 — 58,333 —  — 262,500 — 
Kaan Terzioglu— 92,708 — 9,063  —  101,771 
Total compensation3,395,361 1,962,708 746,136 328,567 500,000 750,000 4,641,497 3,041,275 

RetainerCommitteesOther compensationTotal
In whole euros20222021202220212022202120222021
Hans-Holger Albrecht483,078 487,500 190,558 136,458 1,184,142 1,098,610 1,857,778 1,722,568 
Yaroslav Glazunov281,250 75,000 80,000 —  — 361,250 75,000 
Andrei Gusev281,250 75,000 52,500 — 500,000 — 833,750 75,000 
Gunnar Holt625,000 350,000 68,750 150,000  — 693,750 500,000 
Irene Shvakman350,000 195,115 55,000 27,874  — 405,000 222,989 
Vasily Sidorov350,000 195,115 123,750 111,494  — 473,750 306,609 
Michiel Soeting277,083 — 57,083 — — — 334,166 — 
Karen Linehan342,289 — 53,899 — — — 396,188 — 
Augie Fabela175,000 — 57,500 —  — 232,500 — 
Morten Lundal175,000 — 42,500 —  — 217,500 — 
Stan Miller175,000 — 30,000 — — — 205,000 — 
Mikhail Fridman12,500 75,000 — —  — 12,500 75,000 
Leonid Boguslavsky175,000 335,417 12,500 23,958  — 187,500 359,375 
Gennady Gazin387,500 842,708 62,500 57,292 1,566,303 1,971,749 2,016,303 2,871,749 
Sergi Herrero175,000 195,417 12,500 13,958  — 187,500 209,375 
Robert Jan van de Kraats65,860 350,000 23,522 125,000 — — 89,382 475,000 
Osama Bedier— 155,556 — 44,444  —  200,000 
Peter Derby— 155,556 — 66,667  —  222,223 
Amos Genish— 155,556 — 66,667  —  222,223 
Steve Pusey— 189,583 — 53,125  —  242,708 
Total compensation4,330,810 3,832,523 922,562 876,937 3,250,445 3,070,359 8,503,817 7,779,819 
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RetainerCommitteesOther compensationTotal
In whole US dollars20222021202220212022202120222021
Hans-Holger Albrecht507,763 576,323 200,296 161,321 1,244,652 1,298,776 1,952,711 2,036,420 
Yaroslav Glazunov295,622 88,665 84,088 —  — 379,710 88,665 
Andrei Gusev295,622 88,665 55,183 — 525,550 — 876,355 88,665 
Gunnar Holt656,938 413,770 72,263 177,330  — 729,201 591,100 
Irene Shvakman367,885 230,665 57,810 32,952  — 425,695 263,617 
Vasily Sidorov367,885 230,665 130,074 131,808  — 497,959 362,473 
Michiel Soeting291,242 — 60,000 — — — 351,242 — 
Karen Linehan359,780 — 56,653 — — — 416,433 — 
Augie Fabela183,943 — 60,438 — — — 244,381 — 
Morten Lundal183,943 — 44,672 — — — 228,615 — 
Stan Miller183,943 — 31,533 — — — 215,476 — 
Mikhail Fridman13,139 88,665 — — — — 13,139 88,665 
Leonid Boguslavsky183,943 396,530 13,139 28,323  — 197,082 424,853 
Gennady Gazin407,301 996,250 65,694 67,730 1,646,342 2,331,001 2,119,337 3,394,981 
Sergi Herrero183,943 231,022 13,139 16,502  — 197,082 247,524 
Robert Jan van de Kraats69,226 413,770 24,723 147,775 — — 93,949 561,545 
Osama Bedier— 183,898 — 52,542  —  236,440 
Peter Derby— 183,898 — 78,813 — — — 262,711 
Amos Genish— 183,898 — 78,813 — — — 262,711 
Steve Pusey— 224,125 — 62,804 — — — 286,929 
Total compensation4,552,118 4,530,809 969,705 1,036,713 3,416,544 3,629,777 8,938,367 9,197,299 

RetainerCommitteesOther compensationTotal
In whole US dollars20202019202020192020201920202019
Hans Holger Albrecht232,775 — 83,134 — — — 315,909 — 
Guillaume Bacuvier119,843 279,799 26,365 60,335  — 146,208 340,134 
Osama Bedier351,537 279,799 78,383 27,980  — 429,920 307,779 
Ursula Burns369,244 — — 6,661  — 369,244 6,661 
Mariano De Beer232,775 — 99,761 —  — 332,536 — 
Peter Derby232,775 — 99,761 —  — 332,536 
Mikhail Fridman68,883 44,768 — — — — 68,883 44,768 
Gennady Gazin717,326 279,799 38,004 89,536 — — 755,330 369,335 
Amos Genish232,775 — 99,761 — — — 332,536 — 
Yaroslav Glazunov15,221 — — — — — 15,221 — 
Andrei Gusev68,883 44,768 — — 570,060 839,396 638,943 884,164 
Gunnar Holt351,537 279,799 135,389 77,944 — — 486,926 357,743 
Sir Julian Horn-Smith119,843 279,799 11,984 27,980  — 131,827 307,779 
Robert Jan van de Kraats351,537 279,799 97,386 33,576  — 448,923 313,375 
Guy Laurence118,763 279,799 14,252 33,576  — 133,015 313,375 
Alexander Pertsovsky54,631 44,768 — — — — 54,631 44,768 
Steve Pusey232,775 — 66,507 —  — 299,282 — 
Kaan Terzioglu— 103,758 — 10,143  —  113,901 
Total compensation3,871,123 2,196,655 850,687 367,731 570,060 839,396 5,291,870 3,403,782 
Explanatory notes
In 2021, equity-settled awards were granted to Group Chairman Gennady Gazin (1,224,086) and Group Digital and Innovation Committee Chairman Hans-Holger Albrecht (1,360,095). The share awards vested on June 10, 2022 and the shares are subject to a holding period through to July 16, 2023. The fair value of these awards were determined using the Black-Scholes Model and an expense of US$2 was incurred as of December 31, 2022 (US$2 as of December 31, 2021), which is included in other compensation.

Changes in Board of Directors
Ursula Burns was appointed Group CEO and Chairman of the VEON Ltd. board of directors on December 12, 2018. Accordingly, her total compensation for 2019 and until March 1, 2020,through December 31, 2022, has been included in the section “Compensation of Key Senior Managers” above, except for payments received in respect of her role on Board Committees. Ursula Burns stepped down as Group CEO on March 1, 2020, and later stepped down as Chairman on June 1, 2020.
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On June 1, 202010, 2021, VEON announced the results of the elections conducted at its Annual General Meeting of Shareholders. Shareholders elected 5three new members to the Company’s Board of Directors, Hans Holger Albrecht, Mariano De Beer, Peter Derby, Amos GenishVasily Sidorov, Irene Shvakman and Stephen Pusey,Sergi Herrero, as well as 7nine previously serving directors: Osama Bedier,Hans-Holger Albrecht, Leonid Boguslavsky, Mikhail M. Fridman, Gennady Gazin, Yaroslav Glazunov, Andrei Gusev, Gunnar Holt, Stephen Pusey and Robert Jan van de Kraats. Stephen Pusey stepped down as a director from the Company’s Board of Directors on July 15, 2021.
On January 5, 2022, VEON announced the appointment of Karen Linehan to the Board of Directors as a non-executive director, following the resignation of Steve Pusey in 2021.

On March 1, 2022, VEON announced the resignation of Mikhail Fridman from the Board of Directors, effective from February 28, 2022.
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On March 8, 2022, VEON announced the resignation of Robert Jan van de Kraats and Alexander Pertsovsky.
Followingfrom the election of the directors, Gennady Gazin was appointed as Chairman of VEON’s Board of Directors, effective June 1, 2020.
Value growth cash-based multi-year incentive plansfrom March 7, 2022.
To stimulate
On March 16, 2022, VEON announced the appointment of Michiel Soeting to the Board of Directors as a non-executive director and reward leadership effortsChairman of the Audit and Risk Committee, following the resignation of Robert Jan van de Kraats on March 7, 2022.

On May 25, 2022 VEON announced that result in sustainable success, value growth cash-based multi-year incentive plan (“Incentive Plans”) were designedits Board of Directors and its Nominating and Corporate Governance Committee have recommended eleven individuals for members of our recognized leadership community. The participants in the Incentive Plans may receive cash payouts after the end of each relevant award performance period.
Vesting is basedBoard, including eight directors currently serving on the attainment of certain Key Performance Indicators (“Board and three new members. The Board also announced that Gennady Gazin, Leonid Boguslavsky and Sergi Herrero did not put themselves up for reelection.

KPIs”), such
On June 29, 2022, at the Annual General Meeting, shareholders elected three new directors: Augie Fabela, Morten Lundal and Stan Miller as absolute share price, total return per share or value growth of certain VEON businesses. Options may be exercised by the participant at any time during a defined exercise period, subject to the Company’s insider trading policy.well as eight previously serving directors: Hans-Holger Albrecht, Yaroslav Glazunov, Andrei Gusev, Gunnar Holt, Karen Linehan, Irene Shvakman, Vasily Sidorov and Michiel Soeting.

Short Term Incentive Scheme
The Company’s Short Term Incentive (“STI”) Scheme was revised to a 50:50 shares:cash scheme effective for the year 2022. It provides cash pay-outs (50%) and share awards (50%) to participating employees based on the achievement of established KPIs over the period of one calendar year. KPIs are set every year at the beginning of the year and evaluated in the first quarter of the next year. The KPIs are partially based on the financial and operational results (such as total operating revenue, EBITDA and equity free cash flow) of the Company, or the affiliated entity employing the employee, and partially based on individual targets that are agreed upon with the participant at the start of the performance period based on his or her specific role and activities. The weight of each KPI is decided on an individual basis.
Pay-outThe cash pay-out of the STI award is scheduled in March of the year following the assessment year and is subject to continued active employment during the year of assessment (except in limited “good leaver” circumstances in which case there is a pro-rata reduction) and is also subject to a pro-rata reduction if the participant commenced employment after the start of the year of assessment. Pay-outThe share awards is also scheduled to be granted in March of the year following the assessment year and subject to the same conditions. Both the cash pay-out of the STI award isas well as any share wards granted are dependent upon final approval by the compensation and talent committee.
The cash pay-out is accounted for in accordance with IAS 19, Employee Benefits, while the share award portion is accounted for in accordance with IFRS 2, Share-based payments. The cash bonuses are disclosed in the tables above, while the share-based compensation expense related to the STI is US$1 for the year ended December 31, 2022.
Deferred Shares Plan
In 2022, equity-settled awards granted to key senior managers and directors in 2021 under the 2021 Deferred Shares Plan (“DSP”) vested. Subsequently, 2,659,740 shares in the Company were transferred to key senior managers and directors from shares held by a subsidiary of the Company during the year ended December 31, 2022.
In 2022, equity-settled awards were granted to the VEON Group Chief Executive, Kaan Terzioglu, under the 2021 DSP. A portion of the shares (1,569,531) granted vested immediately on the grant date and the remaining shares (3,662,240) will vest on September 1, 2023. Subsequent to the grant date, 1,569,531 shares in the Company were transferred to Mr. Terzioglu from shares held by a subsidiary of the Company during the year ended December 31, 2022. The fair value of the awards were determined using the Black-Scholes Model and an expense of US$1 was incurred as of December 31, 2022.

In 2021, equity-settled awards were granted to certain key senior managers and directors under the 2021 DSP, which are subject to a two years vesting period from the grant date. The fair value of the awards were determined using the Black-Scholes Model and an expense of US$5 was incurred as of December 31, 2022 (US$5 as of December 31, 2021).

Long Term Incentive Scheme
In 2022, equity-settled awards were granted to certain key senior managers under the 2021 Long-Term Incentive Plan (“LTIP”), which are subject to a three years vesting period from the date of the grant as well as a performance condition related to Target Shareholder Return (“TSR”) in line with shareholder interests. It is not expected that the performance condition will be satisfied. The fair value of the awards were determined using the Black-Scholes Model with a Monte Carlo simulation was performed to determine the likelihood of the performance condition being satisfied. An expense of US$0 was incurred as of December 31, 2022.
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In 2022, cash-settled awards were granted to certain key senior managers under the 2021 LTIP, which are subject to a three years vesting period from the date of the grant as well as a performance condition related to Target Shareholder Return (“TSR”) in line with shareholder interests. It is not expected that the performance condition will be satisfied. The fair value of the awards were determined using the Black-Scholes Model and a Monte Carlo simulation was performed to determine the likelihood of the performance condition being satisfied. The liability was remeasured at the end of the reporting period and an expense of US$0 was incurred as of December 31, 2022.

In 2021, equity-settled awards were granted to certain key senior managers under the 2021 LTIP, which are subject to a three years vesting period from the date of the grant. The fair value of the awards were determined using the Black-Scholes Model and an expense of US$1 was incurred as of December 31, 2022 (US$4 as of December 31, 2021).

ACCOUNTING POLICIES
Equity-settled share-based payments are measured at the grant date fair value, which is expensed over the vesting period, taking into account expected forfeitures and performance conditions, if any, with a corresponding increase in equity.

Cash-settled share-based payments are measured at the grant date fair value and recorded as a liability. The Company remeasures the fair value of the liability at the end of each reporting period until the date of settlement, with any changes in fair value recognized in the income statement.

Other short-term benefits not related to share-based payments are expensed in the period when services are received.
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2223    EVENTS AFTER THE REPORTING PERIOD
VEON’s Scheme of creditors
Following the announcement made by VEON on November 24, 2022 to launch a scheme of arrangement to extend the maturity of the 2023 Notes, on January 24, 2023, the Scheme Meeting was held and the amended Scheme issued on January 11, 2023, was approved by 97.59% of the Scheme creditors present and voting.
On January 30, 2023, VEON announced that the Scheme Sanction Hearing had taken place, at which the Court made an order sanctioning the Scheme in respect of the Company’s 2023 Notes (the “Order”). On January 31, 2023, VEON confirmed that the Order had been delivered to the Registrar of Companies and became effective. The amendments to the 2023 Notes were subject to the receipt of relevant licenses to become effective, at which time the maturity dates of the February 2023 and April 2023 notes will be amended to October and December 2023, respectively. On April 3, 2023, VEON announced that each of the conditions has been satisfied in accordance with the terms of the Scheme, including receipt of all authorizations and/or licenses necessary to implement the amendments to the 2023 Notes (as set out in the Scheme). On April 4, 2023, the Scheme became effective.
Pursuant to the amendments, Noteholders are entitled to payment of an amendment fee of 200bps payable on the 2023 Notes outstanding on their respective amended maturity dates and a put right will be granted requiring the Company to repurchase 2023 Notes held by 2023 Noteholders exercising such right, at a purchase price of 102% of the principal amount (“2023 Put Option”), together with accrued and unpaid interest. The 2023 Put Option closed on April 19, 2023 with holders of US$165 of the October 2023 Notes and holders of US$294 of the December 2023 Notes exercising the Put Option.
On April 20, 2023, VEON announced that subject to the terms of the 2023 Put Option, the Issuer will pay to the Holders of Notes accepted for purchase the Repurchase Price for their Notes on April 26, 2023. For further details, refer to Note 24.

U.S. Treasury expands general license to include both VEON Ltd. and VEON Holdings B.V.
On January 18, 2023, VEON announced that the U.S. Department of the Treasury, Office of Foreign Assets Control (OFAC) replaced the General License 54 originally issued on November 18, 2022 with General License 54A to now include both VEON Ltd. and VEON Holdings B.V. (VEON Holdings).
This general license authorizes all transactions ordinarily incident and necessary to the purchase and receipt of any debt or equity securities of VEON Ltd. or VEON Holdings B.V. that would otherwise be prohibited by section 1(a)(i) of Executive Order (E.O.) 14071. OFAC General License 54A applies to all debt and equity securities of VEON Ltd. or VEON Holdings B.V. that were issued before June 6, 2022, and confirms that the authorization applies not only to the purchase and receipt of debt and equity securities, but also to transactions ordinarily incident and necessary to facilitating, clearing, and settling of such transactions. This General License ensures that all market participants can trade the relevant securities with confidence that such trading is consistent with E.O. 14071, which targeted “new investment” in Russia.

Update on sale of Russia operations
On February 7, 2023, the Sub-Commission of the Government Commission for Control over Foreign Investments in the Russian Federation issued its approval of the proposed sale of VEON’s Russian operations to certain senior members of the management of PJSC VimpelCom (“VimpelCom”).
On April 15, 2023, OFAC issued a license authorizing U.S. persons to engage in all transactions ordinarily incident and necessary to the divestment of VimpelCom.  In addition to this OFAC license, VEON has also determined that it has the requisite authorizations required by the UK and Bermudan authorities to proceed with the divestment of VimpelCom.  VEON does not believe that a license is required from the EU to execute the sale and is seeking a no-license-required confirmation from the relevant EU authorities.
On May 30, 2023, VEON announced that it has submitted all necessary documentation to Euroclear, Clearstream and registrars for cancellation of VEON’s Eurobonds held by its subsidiary, PJSC VimpelCom. With this, the Company enters intothe final stages in the closing of the sale of VEON’s Russia operations, which was announced on November 24, 2022. According to the terms of the VEON Bonds (Notes), the registrar is required to cancel the VEON Bonds purchased by a subsidiary of VEON and surrendered to the registrar for cancellation.
Purchase of VEON Group Debt
As of June 30, 2023, VEON was informed that VimpelCom independently concluded the purchase of US$1,572 of VEON Holdings B.V. Notes in order to satisfy certain Russian regulatory obligations. These Notes were reclassified to intercompany debt with the equivalent reduction in gross debt for VEON Group. PJSC VimpelCom has funded the purchase primarily by issuing new notes of longer maturity.

VEON US$1,250 multi-currency revolving credit facility agreement

On April 20, 2023 and May 30, 2023, the outstanding amounts under RCF facility have been rolled-over until October, US$692 and November, US$363, 2023.

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Ukraine prepayment

In March 2021, VEON successfully entered intoApril 2023, Kyivstar fully prepaid its external debt which included a new multi-currency revolvingUAH 1,400 million (US$38) loan with Raiffeisen Bank and UAH 760 million loan with OTP Bank (US$21).

PMCL syndicated credit facility agreement

Pakistan Mobile Communication Limited ("PMCL") fully utilized the remaining PKR 10 billion (US$41) under existing 40 billion facility through drawdown in January and April 2023.
VEON announced ratio change under its American Depositary Receipt (“ADR”) program
On February 6, 2023, VEON announced that its Board of Directors approved a change of ratio in the Company’s ADR program, comprising a change in the ratio of American Depositary Shares (the “RCF”“ADSs”) of US$1,250. The RCF replaces the revolving credit facility signed in February 2017, which is now cancelled. The RCF has an initial tenor of three years, with the Company having the right to request 2 VEON common shares (the “Shares”) from one-year extensions, subject (1) ADS representing one (1) Share, to lender consent. International banks from Asia, Europe and the US have committed to the RCF. The new RCF caters for USD LIBOR cessation with the secured overnight financing rate (SOFR) administered by the Federal Reserve Bank of New York agreed as the replacement risk free rate with credit adjustment spreads agreed for interest periods with a one month, three months and six month tenor. SOFR will apply to interest periods commencing on and from October 31, 2021 (or earlier if USD LIBOR is no longer published or ceases to be representative prior to that date)(1) ADS representing twenty-five (25) Shares (the “Ratio Change”). The Company will haveeffective date of the optionRatio Change was March 8, 2023. On March 23, 2023, VEON was notified by Nasdaq that VEON has regained compliance with Listing Rule 5550(a)(2). For further details refer to make each drawdown in either U.S. dollars or euroNote 1 and Note 9.
VEON subsidiary Banglalink successfully acquires 9.4MHz in spectrum auctionManagement increases ownership
In MarchOn December 31, 2022, equity-settled awards granted to the Chief Internal Audit & Compliance Officer, Mr. Joop Brakenhoff, under the 2021 Banglalink, the Company's wholly-owned subsidiary in Bangladesh, acquired 4.4MHz spectrumDeferred Share Plan vest. Subsequently, 52,543 shares in the 1800MHz band and 5MHz spectrum in 2100MHz band following successful bids at an auctionCompany were transferred to Mr. Brakenhoff from shares held by a subsidiary of the BTRC.Company and 51,504 shares were withheld to cover local withholding tax.

On April 14, 2023, VEON announced that equity-settled awards were grants to five members of VEON’s Group Executive Committee (GEC) under the STI Scheme (154,876 shares) and the LTIP (643,286 shares).

On July 1, 2023, 1,395,358 common shares granted to current and former members of VEON’s GEC vested as part of the 2021 Deferred Shares Plan. As of July 24, 2023, VEON had initiated the transfer of 32,976 ADSs, representing 824,400 common shares, to the respective executives.
On July 19, 2023, 10,444 ADSs, representing 261,100 common shares, were granted with immediate vesting to members of VEON’s GEC and 70,000 ADSs, representing 1,750,000 common shares, were granted with immediate vesting to current and former members of VEON’s Board. As of July 24, 2023, VEON had initiated the transfer of 70,444 ADSs, representing 1,761,100 common shares, to the respective executives and Board members.

Additionally, as of July 24, 2023, VEON had initiated the transfer of 24,727 ADSs, representing 618,175 common shares, to a former Board member in relation to a grant of 1,224,086 common shares that vested in June 2022 but for which transfer was delayed.

For each of the above transfers, a portion of the granted ADSs/common shares may have been withheld to cover tax obligations.

Changes in Key Senior Managers

On March 15, 2023, VEON announced the appointment of Joop Brakenhoff as Group Chief Financial Officer (CFO), effective from May 1, 2023. Mr. Brakenhoff will replace Serkan Okandan whose three-year contract as Group CFO expired at the end of April 2023. Mr. Okandan will continue to serve VEON as a special advisor to the Group CEO and CFO.

On June 16, 2023, VEON announced that Omiyinka Doris has been appointed Group General Counsel in a permanent capacity, effective June 1, 2023, and will continue as a member of the GEC.

On July 19, 2023, VEON announced that Group Head of Portfolio Management, Dmitry Shvets, Group Chief People Officer, Michael Schulz and Group Chief Corporate Affairs Officer, Matthieu Galvani will be stepping down from their executive roles effective October 1, 2023.

Bangladesh Telecommunication Regulatory Commission (“BTRC”) regulatory audit report

On June 26, 2023, the BTRC released its audit findings and issued a claim of BDT 8,231 million (approximately US$76 million) which includes BDT 4,307 million (approximately US$40 million) for interest. The newly acquired spectrum will seeCompany is currently reviewing the findings and Banglalink increasemay challenge certain proposed penalties and interest which may result in adjustments to the final amount to be paid by Banglalink. Should Banglalink and the BTRC not be able to reach a mutually agreed position concerning the audit findings, protracted litigation may result. The Company has accrued for amounts of the claim where it considers a cash outflow to be probable.

Change in Board of Directors

On June 29, 2023, at its total spectrum holding from 30.6MHz to 40MHz. Banglalink will invest approximately BDT 10 billion (US$115) to purchaseAnnual General Meeting, VEON shareholders approved the spectrum.Board recommended slate of seven directors, including six directors currently serving on the Board – Augie Fabela, Yaroslav Glazunov, Andrei Gusev, Karen Linehan, Morten Lundal and Michiel Soeting – and Kaan Terzioğlu, the Chief Executive Officer (CEO) of the VEON Group. The Board elected Morten Lundal as the Chair in its first meeting following the AGM.
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Italy Tax Matter

On July 17, 2023, VEON signed an agreement with the Italy Tax Authorities for the settlement of an ongoing tax claim dispute which was fully provided for as of December 31, 2022.

Canadian Sanctions

On July 20, 2023, Canada imposed sanctions on a number of Russian mobile operators, including PJSC VimpelCom. Refer to Note 24 for further details.

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2324    BASIS OF PREPARATION OF THE CONSOLIDATED FINANCIAL STATEMENTS
BASIS OF PREPARATION
These consolidated financial statements have been prepared in accordance with International Financial Reporting Standards (“IFRS”) as issued by the International Accounting Standards Board, effective at the time of preparing the consolidated financial statements and applied by VEON.
The consolidated income statement has been presented based on the nature of the expense, other than ‘Selling, general and administrative expenses’, which has been presented based on the function of the expense.
The consolidated financial statements have been prepared on a historical cost basis, unless otherwise disclosed.
Certain comparative amounts have been reclassified. Specifically, the following December 31, 2021 balances were reclassified in the consolidated statement of financial position:
• Short term investments for treasury bills shorter than three months maturity relating to micro finance bank operations of US$75 is now presented in cash and cash equivalents. Accordingly the cash flow movement of US$39 relating to treasury bills has also been presented as cash and cash equivalent.

• Short term portion of license fee payable of US$31 is now presented as other financial liabilities within current debt and derivative liabilities.

• Expected credit losses relating to other trade receivables of US$27 presented as other receivables, is now presented as expected credit losses trade and receivable.

BASIS OF CONSOLIDATION
The consolidated financial statements comprise the financial statements of the Company and its subsidiaries. Subsidiaries are all entities (including structured entities) over which the Company has control. Please refer to Note 1314 for a list of significant subsidiaries.
Intercompany transactions, balances and unrealized gains or losses on transactions between Group companies are eliminated. When necessary, amounts reported by subsidiaries have been adjusted to conform with the Group’s accounting policies.    
When the Group ceases to consolidate a subsidiary due to loss of control, the related subsidiary’s assets (including goodwill), liabilities, non-controlling interest and other components of equity are de-recognized. This may mean that amounts previously recognized in other comprehensive income are reclassified to profit or loss. Any consideration received is recognized at fair value, and any investment retained is re-measured to its fair value, and this fair value becomes the initial carrying amount for the purposes of subsequently accounting for the retained interest. Any resultant gain or loss is recognized in the income statement.
FOREIGN CURRENCY TRANSLATION
The consolidated financial statements of the Group are presented in U.S. dollars. Each entity in the Group determines its own functional currency and amounts included in the financial statements of each entity are measured using that functional currency.
Upon consolidation, the assets and liabilities measured in the functional currency are translated into U.S. dollars at exchange rates prevailing on the balance sheet date; whereas income and expenses are generally translated into U.S. dollars at historical monthly average exchange rates. Foreign currency translation adjustments resulting from the process of translating financial statements into U.S. dollars are reported in other comprehensive income and accumulated within a separate component of equity.
RESTATEMENT OF 2022 CONSOLIDATED FINANCIAL STATEMENTS
After the issuance of VEON Ltd.’s Dutch statutory financial statements for the year ended December 31, 2022 filed on June 25, 2023 and prior to the filing of VEON Ltd.’s Annual Report on Form 20-F for the same period, the Company discovered an error in the consolidated statement of comprehensive income with respect to the derecognition of non-controlling interest for the sale of its Algerian operations (refer to Note 10 for further details) which has been corrected in these financial statements. Under Dutch law, the Company determined the error does not result in financial statements that are seriously defective in providing a view that enables a sound judgment to be formed on assets, liabilities, equity and results of the Company and, insofar as the nature of financial statements permit, of its solvency and liquidity. In accordance with IFRS and Dutch law, the Company will correct and disclose the error retrospectively in its statutory accounts in its half-yearly financial statements and subsequently in the full year 2023 Dutch annual report. As a result, the Company will not correct the previously issued consolidated financial statements, VEON Ltd.’s Dutch statutory financial statements for the year ended December 31, 2022,
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through an additional filing of the 2022 Dutch Annual Report in the Netherlands. The non-controlling interest was incorrectly derecognized in other comprehensive income (OCI), a component within equity, while it should have been derecognized directly in equity without an impact in OCI. With respect to the consolidated statement of changes in equity, the amount was previously presented in the Dutch statutory financial statements as a line item within OCI and is now presented as a separate line item on the statement with no impact to OCI in this Annual Report. Refer to the impact on the consolidated statement of comprehensive income below. Thus, the error correction results in an adjustment in the consolidated statement of changes in equity which has no impact on total consolidated equity as well as an adjustment in the consolidated statement of comprehensive income.

Further, the error had no impact on the result on the sale of Algeria (refer to Note 10) as presented on the consolidated income statement and no impact on the consolidated income statement as a whole. Additionally, the error had no impact on the consolidated statement of financial position, consolidated statement of cash flows, basic or diluted earnings per share, adjusted EBITDA, nor on VEON’s financial covenants for its lenders.

Statement of Comprehensive Income

For the year ended December 31, 2022Impact of correction of the error
(In millions of U.S. dollars)VEON Ltd. Dutch Statutory Financial Statements as previously reportedAdjustmentVEON Ltd. Form 20-F Consolidated Financial Statements as restated
Profit / (loss) for the period(9)— (9)
Items that may be reclassified to profit or loss
Foreign currency translation(480)— (480)
Reclassification of accumulated foreign currency translation reserve to profit or loss upon disposal of foreign operation(266)824 558 
Items that will not to be reclassified to profit or loss
Other27 — 27 
Other comprehensive income / (loss) for the period, net of tax(719)824 105 
Total comprehensive income / (loss) for the period, net of tax(728)824 96 
Attributable to:
The owners of the parent(14)— (14)
Non-controlling interests(714)824 110 
(728)824 96 
Total comprehensive income / (loss) for the period, net of tax from:
Continuing operations234 — 234 
Discontinued operations(962)824 (138)
(728)824 96 


ONGOING CONFLICT BETWEEN RUSSIA AND UKRAINE
As of July 24, 2023, hostilities continue in Ukraine and missile strikes have also occurred in Russia. Currently, one third of our total subscribers are in Ukraine and Russia, where they are supported by 32,000 employees. VEON’s priority is to protect the safety and well-being of our employees and their families. We have developed and, in some cases, implemented additional contingency plans to relocate work and/or personnel to other geographies and add new locations, as appropriate. As of July 24, 2023, most of our Ukraine subsidiary’s employees remain in the country. As of July 24, 2023, millions of people have fled Ukraine and the country has sustained significant damage to infrastructure and assets.

As the conflict persists, we could lose a greater percentage of our customer base in Ukraine. If Ukrainian refugees choose to relocate permanently outside of Ukraine and switch to local providers, this could have a significant impact on their use and spending on our services. Due to the efforts of our Ukrainian team as well as collaboration with other telecommunications operators in the region, network capacity has remained stable with minimal disruptions since the beginning of the conflict.We have incurred and will continue to incur additional
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expenditures to maintain and repair our mobile and fixed-line telecommunications infrastructure in Ukraine as a result of any damage inflicted on our infrastructure due to the ongoing conflict, as well as for security, increased energy costs, and related operational and capital expenditures. In addition, our ability to provide services in Ukraine may be impaired if we are unable to maintain key personnel within Ukraine and/or our infrastructure within Ukraine is significantly damaged or destroyed.

In response to the events in Ukraine, the United States, European Union (and individual EU member states) and, the United Kingdom, as well as other countries have imposed wide-ranging economic sanctions and trade restrictions which have targeted individuals and entities as well as large aspects of the Russian economy, including freezing the assets of Russia’s central bank, other Russian financial institutions, and individuals, removing selected Russian banks from the Swift banking system, and curbing certain products exported to Russia. In addition, on July 20, 2023, Canada imposed on a number of Russian mobile operators, including PJSC VimpelCom. Furthermore, as a response to the imposed sanctions, Russia introduced a number of counter-sanctions aimed at stabilizing domestic financial markets. These, among others, include restrictions related to capital and foreign exchange controls, restrictions on lending to foreign (non-Russian) persons, restrictions on foreign persons’ transactions with Russian securities and real estate, and limitations on export and import of certain goods into and outside Russia. For example, on July 5, 2022, the President of the Russian Federation issued Decree No. 430 (“Decree 430”) which requires Russian legal entities with Eurobond obligations to ensure the local fulfillment of such obligations to Eurobond holders whose rights are recorded by the Russian depositories, e.g. NSD or Account Holders registered in the Russian Federation (refer to further discussion below). Ukraine has also implemented and may implement further sanctions or measures on individuals or entities with close ties with Russia, which may impact negatively Kyivstar in case, whether prior to or after the proposed sale of our Russian operations, it is considered by the local authorities as a Russia-owned company. For example, in October 2022, Ukraine imposed sanctions for a ten-year period against, Mikhail Fridman, Petr Aven and Andriy Kosogov, who are some of the Company’s ultimate beneficial owners due to their ownership in LetterOne. These Ukrainian sanctions apply exclusively to the sanctioned individuals and do not have a direct impact on the Company, however, the Company cannot rule out their impact on banks' and other parties readiness to transfer dividends in the event such restrictions are lifted. Furthermore, these sanctions may make it difficult for the Company to obtain local financing in Ukrainian hryvnia, which could make it more difficult for us to naturally hedge any debt required for our Ukrainian operations moving forward to the currency in which we generate revenue. In addition, Ukraine has put one member of senior management in government registry managers of Russian companies as a result of this senior manager being on the board of VimpelCom. This list has had and could continue to cause reputational harm to the Group, particularly for its operations and customer relationships in Ukraine, since engagement with Russian companies are generally condemned. Ukraine’s restrictions have already led to restrictions on the payout of dividends from Ukraine resulting in no cash being upstreamed to VEON, prohibitions on renting state property and land, prohibitions on participation in public procurement impacting B2G revenue and potential prohibitions on transfer of technology and intellectual rights to Kyivstar from VEON.

The ongoing conflict between Russia and Ukraine, and the sanctions imposed by the various jurisdictions, counter sanctions and other legal and regulatory measures, as well as responses by our service providers, partners, suppliers and other counterparties, including certain professional service providers we rely on, and the consequences of all the foregoing, have negatively impacted and, if the conflict, sanctions and such responses continue or escalate, will continue to negatively impact aspects of our operations and results in Russia and Ukraine, and may affect aspects of our operations and results in the other countries in which we operate.

The conflict has resulted in the following events and conditions that may cast significant doubt on the Company’s ability to continue as a going concern, particularly if we are not able to consummate the agreed disposal of our Russian operations (refer to Note 9 and Note 10):

The current events in the regions where we operate in Ukraine and where we derive a significant amount of our business may pose security risks to our people, our facilities, our operations, and infrastructure, such as utilities and network services, and the disruption of any or all of them could significantly affect our business, financial conditions and results of operations in Ukraine, and cause volatility in the value of our securities. The conflict has also had a marked impact on the economies of Russia and Ukraine. However, since the beginning of the conflict, a significant majority of Ukraine’s network infrastructure has been operating effectively and disruptions in service have been limited to specific areas where the conflict is most intense. It cannot be ruled out that the conflict and related damage could escalate within Ukraine or within Russia.

We have recorded material impairment charges with respect to goodwill in Russia and have also recorded impairment charges related to physical damages of assets in Ukraine during the 12 months ended December 31, 2022 (refer to Note 10 and Note12, respectively, for additional information), and we may need to record future impairment charges, which could be material, if the conflict continues or escalates and as more information becomes available to management. It is possible further impairment charges may rise to a level as to require additional analysis to determine the true value of assets as outlined in the provisions of our debt agreements and in the worst scenario, when the true value of assets is lower than the liabilities, could require early repayments of our long term debt.

In Russia, macroeconomic conditions and outlook remain uncertain. The results of our operations in Russia on a U.S. dollar basis may fluctuate for the foreseeable future compared to results prior to the onset of the conflict, largely due to the volatility of the Russian ruble and to lower equipment sales.

As of July 24, 2023, the Company continues to conclude that neither VEON Ltd. nor any of its subsidiaries is targeted by sanctions imposed by any of the United States, European Union (and individual EU member states) and the United Kingdom. However, the interpretation and enforcement of these new sanctions and counter-sanctions may result in unanticipated outcomes and could give rise to material uncertainties, which could complicate our business decisions. Furthermore, on July 20, 2023, Canada imposed direct sanctions on a number of Russian mobile operators, including PJSC VimpelCom. For example, to protect U.S. foreign policy and national security interests, the U.S. government has broad discretion to at times impose a broad range of extraterritorial “secondary” sanctions under which non-U.S. persons carrying out certain activities may be penalized or designated as sanctioned parties, even if the activities have no ties, contact with, or nexus to the United States or the U.S. financial system at all. These secondary sanctions
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could be imposed on the Company or any of the Company’s subsidiaries if they were to engage in activity that the U.S. government determined was undertaken knowingly and rose to the level of material or significant support to, for, or on behalf of certain sanctioned parties. The broad nature of the financial sanctions targeted at the Russian financial system, including several banks that have historically provided funding to the Company, along with comprehensive sanctions on investment and vendors in Russia and the ongoing conflict between Russia and Ukraine may therefore have a material impact on aspects of the Company’s operations and business plans in Russia and Ukraine. In addition, we have assessed the potential impact of the guidance regarding the ban on “new investment” in the Russian Federation by U.S. persons and UK persons and the prohibition on U.S., EU, and UK persons furnishing accounting and certain other services to Russia.

Based on the current state of affairs, the Company currently has sufficient liquidity to satisfy our current obligations at least over the next 12 months from the issuance of the financial statements without the need of additional financing assuming no early repayments of our long-term debt and the completion of the sale of our Russian operations (refer to Note 9 and Note 10). In addition, cash on hand is US$2,457 at June 30, 2023. The Company also expects to meet its financial covenants as required by our debt agreements during the same twelve-month period. However, these continue to be uncertain times and it is not possible to predict with precision how certain developments will impact our liquidity position, our financial covenants and non-financial provisions in our debt agreements, and our equity levels both at the group and operating company levels. A deterioration in the results or operations of our operating companies could trigger certain financial covenants or non-financial provisions in our debt agreements, requiring accelerated repayment, potentially triggering a cross-default across all debt facilities and the revolving credit facility and negatively impact our liquidity. We may also be impacted by conditions or local legal requirements in international markets that could make it more difficult to service our existing debt obligations or refinance existing debt. Should we not realize the assumptions behind our liquidity forecast, we may not have sufficient liquidity to continue to operate as outlined above. If we are unable to raise additional capital in the market in which we want to raise it, or at all, or if the cost of raising additional capital significantly increases, which has been the case over the last 12 months due to global inflationary pressures and a number of other factors, we may be unable to make necessary or desired capital expenditures, take advantage of investment opportunities, refinance existing indebtedness or meet unexpected financial requirements, and our growth strategy and liquidity may be negatively affected. This could cause us to be unable to repay indebtedness as it comes due, to delay or abandon anticipated expenditures and investments or otherwise limit operations. For example, the ongoing conflict in Russia and Ukraine has caused us to reconsider our capital outlay to ensure we have sufficient liquidity for maintenance capital expenditures and other key operational spend while at the same time servicing our indebtedness. As a result, capital expenditures that are more discretionary in nature may be put on hold until the impact of the ongoing conflict between Russia and Ukraine, and particularly its effects on our liquidity and financial profile, becomes more certain.

In response to the geopolitical and economic situation in both Ukraine and Russia, there is a risk of either country imposing external administration over foreign companies or assets. For example, as part of the measures that the Ukrainian government has adopted in response to the ongoing conflict with Russia, amendments to the nationalization law (the “Nationalization Law”) in Ukraine have been published and as of July 24, 2023 are awaiting signature by the President of Ukraine (“Nationalization Law Amendments”). The Nationalization Law Amendments extends the definition of “residents” whose property in Ukraine (owned directly or indirectly) can be seized under the Nationalization Law to include property owned by the Russian state, Russian citizens, other nationals with a very close relationship to Russia, residing or having a main place of business in Russia, or legal entities operating in Ukraine whose founder or ultimate beneficial owner is the Russian state or are controlled or managed by any of the individuals identified above. For example, in May 2023, President Zelensky signed an initial package of restrictive measures on 41 entities, including against the Russian stake in Zaporizhstal, one of Ukraine’s largest metallurgical companies, as part of Nationalization Law efforts. In April 2023, the Ukrainian Parliament voted for similar measures to allow for the nationalization of Alfa Bank, one of Ukraine’s largest commercial banks with several sanctioned Russian shareholders. Furthermore, on February 24, 2022, the Ukrainian government invoked martial law which allows the government to take control of stakes in strategic companies in Ukraine in order to meet the needs of the defense sector. The Security Council Secretary indicated that at the end of the application of martial law, the assets can be returned or their owners can be appropriately compensated.

Additionally, on April 25, 2023, the President of the Russian Federation issued Decree No. 302 (“Decree 302”) which introduced a legal framework for imposing temporary administration over Russian assets, including companies, owned by foreign residents associated with “unfriendly” jurisdictions which take hostile actions against Russia. Under the new regime, foreign owners retain their title to assets but all management decisions are taken by the State Agency for Management of State Property which is entitled, among other things, to replace the CEO and Board members in the companies managed by it. The inclusion into and exclusion from the list of assets subject to such temporary administration is approved by Presidential Decree. Since the issuance of Decree 302 shares in two energy companies have been included in such list and, more recently, it has also been applied to Russian subsidiaries of Carlsberg and Danone. Carlsberg had found a buyer for its Russian subsidiary and Danone had indicated it was planning to exit Russia by divesting its Russian subsidiary.

If further measures are adopted and applied in relation to either our Ukrainian or Russian subsidiary, or both, this could lead to the involuntary deconsolidation of our Ukrainian and/or Russian operations, and could trigger certain financial covenants or non-financial provisions in our debt agreements, requiring accelerated repayment, potentially triggering a cross-default across other debt agreements and the revolving credit facility and negatively impact our liquidity.

The United States imposed sweeping export control restrictions on Russia’s ability to obtain goods, software and technology subject to U.S. export control jurisdiction, including a broad array of foreign-made items, that were previously not subject to U.S. export control jurisdiction. This could have an adverse impact on our ability to maintain and/or improve our infrastructure and adversely impact the availability and quality of our services and therefore have a material adverse effect on our operations and results of
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operation. In the event of future imposed laws and regulations as a result of the ongoing conflict between Russia and Ukraine, our business, the operation of our networks, our supply chain stability of items critical to the telecommunications sector in Russia, and our ability to comply with the terms of our operating licenses and local laws and regulations could be materially adversely impacted.

On July 5, 2022, the President of the Russian Federation issued Decree No. 430 (“Decree 430”) which requires Russian legal entities with Eurobond obligations to ensure the local fulfillment of such obligations to Eurobond holders whose rights are recorded by the Russian depositories, e.g. NSD or Account Holders registered in the Russian Federation. On November 23, 2022, the Russian Central Bank issued clarifications in respect of Decree 430, claiming that it also applies to Russian legal entities and foreign issuers that are within the same group of companies. Several VEON Holdings B.V. bondholders in Russia have approached PJSC VimpelCom to locally satisfy VEON Holdings B.V.’s notes obligations and four legal proceedings have been lodged against PJSC VimpelCom in respect of VEON Holdings B.V.’s notes with a total potential impact of US$22. PJSC VimpelCom is defending these claims and has indicated it is disputing the applicability of Decree 430 to PJSC VimpelCom. In July 2023, hearings were held for two of the four claims, with the court in each respective claim rejecting the bondholder’s claims for coupon payments and interest. Refer to Note 7.

On July 20, 2023, Canada imposed sanctions on a number of Russian mobile operators, including PJSC VimpelCom. Such sanctions may cause increased reputational harm to PJSC VimpelCom and the Group since they represent direct sanctions adopted against PJSC VimpelCom by Canada, particularly if other nations adopt similar measures.

Management’s actions to address these events and conditions are as follows:

We have implemented business continuity plans to address known contingency scenarios to ensure that we have adequate processes and practices in place to protect the safety of our people and to handle potential impacts to our operations in Ukraine and Russia.

On November 24, 2022, VEON entered into an agreement to sell VEON’s Russian operations to certain senior members of the management team of PJSC VimpelCom (“VimpelCom”), led by its current CEO, Aleksander Torbakhov. Under the agreement, VEON will receive consideration of RUB 130 billion (approximately USD 1.9 billion). It is expected that the consideration will be paid primarily by VimpelCom taking on and discharging certain VEON Holdings B.V. debt, thus significantly deleveraging VEON’s balance sheet. The SPA contains provisions amongst others that in the event Vimpelcom acquires VEON Holdings B.V.’s debt in excess of the sales consideration, VEON will work with the purchasers to satisfy its obligations to them as a bondholder. The transaction is subject to certain closing conditions including the receipt of requisite regulatory approvals and licenses from relevant government authorities in Russia and Western jurisdictions (United States, United Kingdom, European Union, and Bermuda) for the proposed structure of the sale. As of July 24, 2023, Russian regulatory approvals have been obtained as well as the OFAC license and required authorizations from the United Kingdom and Bermudan authorities. The remaining closing conditions to be satisfied include any required license from the European Union or any required consent from VEON creditors in order to cancel the debt provided as consideration and/or complete the sale. Refer to Note 9, Note 10, and Note 23 for further details. Following the completion of this sale, the risk of material impacts on VEON’s operations stemming from Russian-related sanctions from various jurisdictions will be minimal.

The Company has performed sensitivities on the volatility of the Russian ruble as well as other currencies in our operating markets with respect to the impact on our financial results and does not expect fluctuations to have a significant impact. In the normal course of business, the Company manages its foreign currency risk by selectively hedging committed exposures and hedges part of its exposure to fluctuations on the translation into U.S. dollars of its foreign operations by holding the borrowings in foreign currencies or by foreign exchange swaps and forwards.

Management is actively monitoring any new developments in applicable sanctions to ensure that we are in compliance and to evaluate any potential impact on the Company’s financial performance, operations, and governance. As a result of current economic sanctions affecting Russian banks, we repaid our RUB 30 billion seven-year term loan with VTB Bank on March 9, 2022 and two of our group-level loans with Sberbank and Alfa Bank respectively, totaling RUB 90 billion in total, were novated to PJSC VimpelCom, within the Russia operating segment, in April 2022 (refer to Note 16). This resulted in the release of the former borrower (VEON Finance Ireland DAC) and the former guarantor (VEON Holdings B.V.) from their obligations. In addition, the novation of these loans has allowed VEON to ensure that the majority of the Group’s Russian ruble liabilities are held within Russia and as such are matched to the market where Russian ruble revenues are generated. We have also sufficiently reduced local debt levels below thresholds that would, upon any potential acceleration, trigger cross-defaults under the RCF or other debt instruments, however, this risk remains as it pertains to other provisions under RCF.

Management has actively engaged with sanctions authorities where appropriate. On November 18, 2022, VEON announced that the U.S. Department of the Treasury, Office of Foreign Assets Control ("OFAC") issued General License 54 authorizing all transactions ordinarily incident and necessary to the purchase and receipt of any debt or equity securities of VEON Ltd. that would otherwise be prohibited by section 1(a)(i) of Executive Order (E.O.) 14071. OFAC General License 54 applies to all debt and equity securities of VEON Ltd. that were issued before June 6, 2022, and confirms that the authorization applies not only to the purchase and receipt of debt and equity securities, but also to transactions ordinarily incident and necessary to facilitating, clearing, and settling of such transactions. This General License ensures that all market participants can trade the relevant securities with confidence that such trading is consistent with E.O. 14071, which targeted “new investment” in Russia, and was issued following active engagement with OFAC on the topic. On January 18, 2023, OFAC has replaced the General License 54 originally issued on November 18, 2022 with General License 54A to now include both VEON Ltd. and VEON Holdings B.V.
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Management actively monitors the Company’s liquidity position, our financial and non-financial provisions in our debt agreements, and our equity levels on a regular and continuous basis both at the group and operating company levels and should they reach a level considered at-risk, management will take actions to ensure our liquidity position is sufficient and our financial covenants and non-financial provisions in our debt agreements are met. In the event a default provision within our debt agreements is triggered, VEON is in regular communication with its relevant lenders and has an obligation to notify them of any default that occurs and is continuing to occur. Should this occur, VEON will proactively and promptly respond to queries from lenders on the relevant covenant breach and initiate negotiations with lenders should the need arise. As of July 24, 2023, the Company has satisfied all of its interest and capital payments and is not in default on any of its bonds or bank debt and has sufficient liquidity to satisfy our current obligations at least over the next 12 months from the issuance of the financial statements.

On November 24, 2022, VEON announced the launch of a proposed scheme of arrangement (the "Scheme") in England via the issuance of a Practice Statement Letter to extend the maturity of the 5.95% notes due February 2023 and 7.25% notes due April 2023 issued by the Company (together, the “2023 Notes”) by eight months from their respective maturity dates. On January 24, 2023, the Scheme was approved by the Scheme creditors. On January 30, 2023, the Court sanctioned the Scheme. Upon approval by the Court, a standstill period was imposed which restricts 2023 Noteholders (and other Scheme creditors) from taking enforcement action (and other related actions) in accordance with the terms described in the Scheme. Management believes the amendments proposed by the Scheme will allow VEON necessary time to move towards completion of the VimpelCom disposal, while also reducing the risk of double payment of principal to holders of the 2023 Notes holding through the NSD (i.e. payments by both VEON Holdings B.V. and VimpelCom, with the portion paid by VEON Holdings B.V. being held in the international clearing systems). The Scheme is subject to obtaining the necessary remaining licenses from relevant government authorities. On April 3, 2023, VEON announced that each of the conditions has been satisfied in accordance with the terms of the Scheme, including receipt of all authorizations and/or licenses necessary to implement the amendments to the 2023 Notes (as set out in the Scheme). On April 4, 2023, the Scheme became effective. Pursuant to the amendments, Noteholders are entitled to payment of an amendment fee of 200bps payable on the 2023 Notes outstanding on their respective amended maturity dates and a put right will be granted requiring the Company to repurchase 2023 Notes held by 2023 Noteholders exercising such right, at a purchase price of 102% of the principal amount (“2023 Put Option”), together with accrued and unpaid interest. The 2023 Put Option closed on April 19, 2023 with holders of US$165 of the October 2023 Notes and holders of US$294 of the December 2023 Notes exercising the Put Option. On April 20, 2023, VEON announced that subject to the terms of the 2023 Put Option, the Issuer will pay to the Holders of Notes accepted for purchase the Repurchase Price for their Notes on April 26, 2023. Following the settlement of the Put Option, the aggregate principal amount of Notes outstanding is US$364 for the October 2023 Notes and US$406 for the December 2023 Notes.

Management is actively monitoring any new developments in new laws and regulations to ensure that we are in compliance and to evaluate any potential impact on the Company’s financial performance, operations and governance. As a result of the sweeping export control restrictions on Russia’s ability to obtain goods, software and technology imposed by the United States, the Company is currently developing contingency plans to maximize the use of existing equipment in order to minimize the impact on our operations and results while also analyzing the potential for applying for licenses and the applicability of certain exceptions to the licensing requirements with respect to Russia in order to permit continued procurement of goods, software and technology subject to U.S. export control jurisdiction.

The accompanying consolidated financial statements have been prepared on a going concern basis. In accordance with International Accounting Standards (“IAS”) 1, Presentation of Financial Statements, the Company has determined that the aforementioned conditions and events, considered in the aggregate, may cast significant doubt about the Company’s ability to continue as a going concern for at least 12 months after the date these consolidated financial statements were authorized for issuance. Management expects the actions it has taken or will take will mitigate the risk associated with the identified events and conditions. However, given the uncertainty and exogenous nature of the ongoing conflict and potential future imposed sanctions as well as potential new counter-sanctions, and given the possible future imposition of external administration over our Russian and Ukrainian operations in particular, management concluded that a material uncertainty remains related to events or conditions that may cast significant doubt on the Company’s ability to continue as a going concern, such that it may be unable to realize its assets and discharge its liabilities in the normal course of business.

As a U.S. SEC registrant, the Company is required to have its financial statements audited in accordance with Public Company Accounting Oversight Board (“PCAOB”) standards. References in these IFRS financial statements to matters that may cast significant doubt about the Company’s ability to continue as a going concern also raise substantial doubt as contemplated by the PCAOB standards.
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2425    SIGNIFICANT ACCOUNTING POLICIES
SIGNIFICANT ACCOUNTING JUDGMENTS, ESTIMATES AND ASSUMPTIONS
The preparation of these consolidated financial statements has required management to apply accounting policies and methodologies based on complex and subjective judgments, as well as estimates based on past experience and assumptions determined to be reasonable and realistic based on the related circumstances. The use of these judgments, estimates and assumptions affects the amounts reported in these consolidated financial statements. The final amounts for items for which estimates and assumptions were made in the consolidated financial statements may differ from those reported in these statements due to the uncertainties that characterize the assumptions and conditions on which the estimates are based.
The sources of uncertainty identified by the Group are described together with the applicable Note, as follows:
Significant accounting judgment / source of estimation uncertaintyDescribed in
Revenue recognitionNote 3
Deferred tax assets and uncertain tax positionsNote 8
Provisions and contingent liabilitiesNote 7
Impairment of non-current assetsNote 1011
Control over subsidiariesNote 1314
Depreciation and amortization of non-current assetsNote 1112 and Note 1213
Fair value of financial instrumentsNote 1516
Sale and lease back transactionsNote 12
Measurement of lease liabilitiesNote 1516

NEW STANDARDS AND INTERPRETATIONS
Adopted in 2022
A number of new and amended standards became effective as of January 1, 2022, which did not have a material impact on VEON financial statements. The Group has not early adopted any other standards, interpretations or amendments that have been issued but have not yet become effective.

Not yet adopted by the Group
Certain new accounting standards and interpretations have been published that are not mandatory for December 31, 20202022 reporting periods and have not been early adopted by the Group. These standards are not expected to have a material impact on VEON financial statements in current or future reporting periods or on foreseeable future transactions.
Adopted in 2020
A number of new and amended standards became effective as of January 1, 2020, which did not have a material impact on VEON financial statements. The Group has not early adopted any other standards, interpretations or amendments that have been issued but have not yet become effective.
In May 2020, the IASB issued an amendment to IFRS 16 'Leases', providing an option to apply a practical expedient in respect of accounting for certain rent concessions arising as a direct consequence of COVID-19, such as rent holidays and temporary rent reductions. Under this amendment, which became effective in 2020, lessees are exempted from having to consider whether these rent concessions are lease modifications. The Group has chosen not to apply the practical expedient available, and will therefore account for any rent concessions as lease modifications.
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2526 CONDENSED SEPARATE FINANCIAL INFORMATION OF VEON LTD
Certain of the consolidated entities by VEON Ltd. are restricted from remitting funds in the form of cash dividends or loans by a variety of regulations, contractual or local statutory requirements.
Regulation S-X requires that condensed financial information of the registrant shall be filed when the restricted net assets of consolidated subsidiaries exceed 25 percent of consolidated net assets as of the end of the most recently completed fiscal year. For purposes of the above test, restricted net assets of consolidated subsidiaries means that amount of the registrant’s proportionate share of net assets of consolidated subsidiaries (after intercompany eliminations) which as of the end of the most recent fiscal year may not be transferred to the parent company by subsidiaries in the form of loans, advances or cash dividends without the consent of a third party.
The Company performed a test on the restricted net assets of consolidated subsidiaries and concluded the restricted net assets exceed 25% of the consolidated net assets of the Company as of December 31, 2020.2022. As of December 31, 2020,2022, VEON Ltd. had restricted net assets of 390%303%, compared to 58%102% in 2019,2021, of total net assets. The Company iswas subject to legal restrictions to distribute accumulated profits from Algeria by virtue of local shareholding agreement (i.e. it is allowed only to distribute 42.5% of current year profit), and the rest iswas restricted. This restriction was removed as a result of disposal of Algerian operations during 2022 (refer Note 10 for further details on disposal of Algeria). The relative increasechange in restriction was primarily due to the impairmentremoval of ourAlgeria related restriction as discussed in previous paragraph and further restriction on upstreaming of dividend from Ukraine and Russia owing to the ongoing conflict between Russia and Kyrgyzstan CGU’sUkraine (refer to Note 1024), as well as for further details) and the devaluation of exchange rates in the countries in which VEON operates (refer to Note 1), thus lowering the book value of consolidated net assets of the Company relative to an unchanged share of the restricted assets. Accordingly, separate condensed financial statements of VEON Ltd. have been prepared, in accordance with Rule 5-04 and Rule 12-04 of SEC Regulation S-X. The restricted net assets in Algeria have no implications on the Company’s ability to pay dividends.
The separate condensed financial statements should be read in conjunction with the Company’s consolidated financial statements and the accompanying notes thereto.
The separate condensed financial statements have been prepared in accordance with Title 9 of Book 2 of the Dutch Civil Code. In accordance with the provisions of Article 362, paragraph 8, Title 9 of Book 2 of the Dutch Civil Code the accounting policies used are the same as those explained in the Notes to the Consolidated Financial Statements, prepared under IFRS, except for the accounting policy disclosed below.
The ‘Equity’ and ‘Profit / (loss) for the year’ shown in the separate condensed financial statements below are equal to the ‘Equity’ and ‘Profit / (loss) for the year’ which are attributable to the owners of the parent within the Company’s consolidated financial statements.
Subsidiaries
Subsidiaries are all entities (including intermediate subsidiaries) over which the Company has control. The Company controls an entity when it is exposed, or has rights, to variable returns from its involvement with the subsidiary and has the ability to affect those returns through its power over the subsidiary. Subsidiaries are recognized from the date on which control is transferred to the Company or its intermediate holding entities. They are de-recognized from the date that control ceases.
Investments in subsidiaries are measured at net asset value. Net asset value is based on the measurement of assets, provisions and liabilities and determination of profit based on the principles applied in the consolidated financial statements. If the valuation of a subsidiary based on the net asset value is negative, it will be stated at nil. If and insofar as the Company can be held fully or partially liable for the debts of the subsidiary or has the firm intention of enabling the participation to settle its debts, a provision is recognized for this.
Newly acquired subsidiaries are initially recognized on the basis of the fair value of their identifiable net assets at the acquisition date. For subsequent valuations, the principles that apply for these financial statements are used.
The amount by which the carrying amount of the subsidiary has changed since the previous financial statements as a result of the net result achieved by the subsidiary is recognized in the income statement.
Condensed statement of financial position:
As of December 31
202020192018
Non-current assets
Intangible assets10 
Tangible fixed assets15 
Financial fixed assets138 1,152 3,590 
Total non-current assets154 1,177 3,603 
Total current assets320 393 435 
Total assets474 1,570 4,038 
Equity163 1,226 3,670 
Total liabilities311 344 368 
Total equity and liabilities474 1,570 4,038 
202220212020
Non-current assets
Intangible assets
Tangible fixed assets
Financial fixed assets760 690 138 
Total non-current assets767 699 154 
Total current assets78 119 320 
Total assets845 818 474 
Equity569 586 163 
Total liabilities276 232 311 
Total equity and liabilities845 818 474 

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Condensed income statement:
for the years ended December 31
  202020192018
Selling, general and administrative expenses(101)(160)(240)
Other operating gains350 
Recharged expenses to group companies21 47 
Operating (loss) / profit(98)211 (193)
Finance income and (costs)(2)
Share in result of subsidiaries after tax(249)404 771 
Income tax(1)
Total non-operating income and expenses(251)410 774 
Profit / (loss) for the year(349)621 581 
  202220212020
Selling, general and administrative expenses(103)(86)(101)
Other operating gains— — — 
Recharged expenses to group companies10 (11)
Operating (loss) / profit(93)(97)(98)
Finance income and (costs)(1)(2)
Share in result of subsidiaries after tax(68)773 (249)
Income tax— (4)— 
Total non-operating income and expenses(69)772 (251)
Profit / (loss) for the year(162)674 (349)

Condensed statements of comprehensive income:
for the years ended December 31
202020192018
Total comprehensive (loss) / profit for the year, net of tax(800)733 (138)
202220212020
Total comprehensive (loss) / profit for the year, net of tax— — (800)

Condensed statement of cash flows:
for the years ended December 31
202020192018
Net cash flows from operating activities(13)(213)23 
Investing activities
Receipt of dividends571 
Receipt of capital surplus from a subsidiary317 650 
Other cash flows from investing activities101 (76)
Net cash flows used in investing activities317 751 495 
Financing activities
Proceeds from borrowings net of fees paid
Repayment of borrowings
Dividends paid to equity owners of the parent(260)(522)(505)
Share capital issued and paid
Net cash flows generated from/(used in) financing activities(260)(522)(505)
Net increase (decrease) in cash and cash equivalents44 16 13 
Net foreign exchange difference
Cash and cash equivalents at beginning of period35 19 
Cash and cash equivalents at end of period79 35 19 
202220212020
Net cash flows from operating activities(108)(27)(13)
Investing activities
Receipt of dividends— — — 
Receipt of capital surplus from a subsidiary— (1)317 
Other cash flows from investing activities— — 
Net cash flows used in investing activities 2 317 
Financing activities
Proceeds from borrowings net of fees paid60 — — 
Repayment of borrowings— — — 
Dividends paid to equity owners of the parent— — (260)
Share capital issued and paid— — — 
Net cash flows generated from/(used in) financing activities60  (260)
Net increase (decrease) in cash and cash equivalents(48)(25)44 
Net foreign exchange difference— — — 
Cash and cash equivalents at beginning of period54 79 35 
Cash and cash equivalents at end of period6 54 79 

As of December 31, 2020, 20192022, 2021 and 20182020 there were no material contingencies, significant provisions of long-term obligations, mandatory dividend or redemption requirements of redeemable stocks or guarantees of the Company, except for those which have been separately disclosed in the consolidated financial statements, if any.




Amsterdam, March 15, 2021July 24, 2023
VEON Ltd.

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