UNITED STATES | |||
SECURITIES AND EXCHANGE COMMISSION | |||
Washington, D.C. 20549 | |||
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SCHEDULE 14A | |||
(Rule 14a-101) INFORMATION REQUIRED IN PROXY STATEMENT SCHEDULE 14A INFORMATION | |||
Proxy Statement Pursuant to Section 14(a) of | |||
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Filed by the Registrant x | |||
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Filed by a Party other than the Registrant o | |||
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Check the appropriate box: | |||
o | Preliminary Proxy Statement | ||
o | Confidential, for Use of the Commission Only (as permitted by Rule 14a-6(e)(2)) | ||
o | Definitive Proxy Statement | ||
x | Definitive Additional Materials | ||
o | Soliciting Material under §240.14a-12 | ||
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[REGISTRANT] | |||
(Name of Registrant as Specified In Its Charter) | |||
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(Name of Person(s) Filing Proxy Statement, if other than the Registrant) | |||
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Payment of Filing Fee (Check the appropriate box): | |||
x | No fee required. | ||
o | Fee computed on table below per Exchange Act Rules 14a-6(i)(1) and 0-11. | ||
| (1) | Title of each class of securities to which transaction applies: | |
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| (2) | Aggregate number of securities to which transaction applies: | |
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| (3) | Per unit price or other underlying value of transaction computed pursuant to Exchange Act Rule 0-11 (set forth the amount on which the filing fee is calculated and state how it was determined): | |
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| (4) | Proposed maximum aggregate value of transaction: | |
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| (5) | Total fee paid: | |
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o | Fee paid previously with preliminary materials. | ||
o | Check box if any part of the fee is offset as provided by Exchange Act Rule 0-11(a)(2) and identify the filing for which the offsetting fee was paid previously. Identify the previous filing by registration statement number, or the Form or Schedule and the date of its filing. | ||
| (1) | Amount Previously Paid: | |
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| (2) | Form, Schedule or Registration Statement No.: | |
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| (3) | Filing Party: | |
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| (4) | Date Filed: | |
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D.F. King & Co., Inc.
Inbound Telephone Script
ING VARIABLE PORTFOLIOS (both groups/proxy statements)
INTRODUCTION:
Hello, ING FUNDS proxy information line. My name is . How may I help you?
Would you like me to record your vote over the telephone right now?
Do you have any questions that I may answer about this proxy?
If shareholder asks how to vote via the Internet, direct them that the website is printed on their voting instruction card and that they will need the control number from the card.
If shareholder asks how to vote via touch—tone telephone, direct them that the telephone number is printed on their voting instruction card and that they will need the control number from the card.
Take time to answer all questions carefully. Do not give advice. Remind the shareholder that the Boards of Directors/Trustees has recommended that they vote in favor of the proposals. Most questions can be addressed by referring to the proxy statement.
IF THE SHAREHOLDER CHOOSES TO VOTE: Here is how we will proceed. I will ask you for two pieces of information for verification: your name and your address. Finally, I will confirm that you have received the proxy materials and take your vote. You will be mailed a letter confirming your vote, which will tell you how to make any changes, if you wish. Do you feel comfortable with this process?
In order to record your vote, I will be recording this portion of the call. Do I have your permission?
BEGIN THE VOTE PROCESS:
First, I’ll reintroduce myself. My name is . I am with D.F. King & Co., Inc. acting on behalf of ING FUNDS. Today’s date is and the time is .
May I please have your full name? [If shareholder is an entity: May I please have your title? Can you confirm that you are authorized to direct the voting of these [REPRESENTATIVE LOCATES ACCOUNT AND STATES PORTFOLIO NAME] shares?
May I please have your address?
Have you received the proxy materials?
VOTING:
The Fund’s Board is recommending a vote in favor of the proposals. Would you like to vote your shares as recommended by the Board on the proposal?
Just to confirm, you have voted FOR/AGAINST/ABSTAIN on the proposals [REPRESENTATIVE READS THE VOTE FOR EACH PROPOSAL].
CLOSING:
I have recorded your vote. You have voted [insert summary of proposal voting]. Is that correct? As your voting agent I will execute a written proxy in accordance with your instructions and forward it on to the Fund. In the next 72 hours, we will mail you a letter by first class mail confirming your vote. If you wish to change your vote for any reason, please call us at the phone number listed in the letter. Thank you for your time.
ING MUTUAL FUNDS: MAY 2013 MEETINGS
REBUTTALS
SH states …… |
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“My spouse takes care of it.” |
| I understand Mr./Mrs. Is your wife/husband available to speak with me?
(If wife/husband is unavailable) CSR: “ Mr./ Mrs. your vote is very important to the Fund, as your wife/husband is unavailable, I would be more than happy to assist you with voting by reviewing the proposals. This would only take a brief moment of your time.” |
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“I don’t know how to vote … ” |
| The Fund’s Board has reviewed the proposals and is recommending shareholders vote FOR the proposals. Would you have any objections to voting along with the recommendation of your Board on the proposals? |
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“I don’t know the proposals…” |
| I would be happy to review the proposals with you. (Refer to the proxy statement definition of the proposals; DO NOT GIVE ADVICE). |
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“My broker takes care of it “ |
| I understand that your Broker may help you choose the funds you invest in, however the proposals for this proxy require a direct vote from the shareholder and cannot be voted by your Broker. I can go over the proposals quickly for you now if you wish. (Refer to the proxy statement definition of the proposals; DO NOT GIVE ADVICE). |
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“I don’t have the time right now …” |
| I understand Mr. / Mrs. / Miss ……….., however, your vote is very important. Voting now will only take a brief moment of your time. The Fund’s Board is recommending shareholders vote FOR the proposals. Would you have any objections to voting along with the recommendation of the Fund’s Board on the proposals? |
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“I don’t have enough shares to vote …..” |
| Mr. / Mrs. / Miss. … every vote is important to the Fund and helps bring the Fund a step closer to holding the meeting. If not enough votes are received, the shareholder meeting may have to be adjourned. The Fund’s Board is recommending shareholders vote FOR the proposals. Would you have any objections to voting along with the recommendation of the Fund’s Board on the proposals? |
“I sold my shares / I no longer own shares in that Fund” |
| I understand, however you were a shareholder as of the record date and therefore you are the only person who can vote those shares. The Fund’s Board is recommending shareholders vote FOR the proposals. Would you have any objections to voting along with the recommendation of the Fund’s Board on the proposals? |
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“Why are you calling me?” # 1 |
| The Fund has asked us to contact you because you were sent a proxy card to register your vote for the upcoming shareholder meeting and your voted hasn’t been received, so we’re calling to ask you to vote your shares. The Fund’s Board is recommending shareholders vote FOR the proposals. Would you have any objections to voting along with the recommendation of the Fund’s Board on the proposals? |
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“Why are you calling me?” # 2 (to use if the first answer does not satisfy the shareholder). |
| The Fund’s Board would like to hear from all shareholders on this matter and your Fund has asked us to call to offer you the convenience of voting over the phone. This makes your voting process much easier and faster. The Fund’s Board is recommending shareholders vote FOR the proposals. Would you have any objections to voting along with the recommendation of the Fund’s Board on the proposals? |
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“I don’t want to vote” or “I never vote …” |
| Mr. / Mrs. / Miss. …. your vote is very important to the Fund. A certain percentage of votes must be received before the meeting can be held. The Fund’s Board is recommending shareholders vote FOR the proposals. Would you have any objections to voting along with the recommendation of the Fund’s Board on the proposals? |
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“I don’t accept these types of calls.” |
| I am sorry for any inconvenience and would be more than happy to add you to our internal Do Not Call List, However, I do want to let you know that this call is in regards to your current investment in the [REPRESENTATIVE INSERTS FUND NAME] and we are simply calling to advise you of a shareholder meeting and are asking if you would like to register your vote. |
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“How many votes do you still need?” |
| I have limited information on that. What I do know is that every vote is important at this point and that is why we are calling you and other shareholders to offer you the convenience of voting over the phone. This makes your voting process much easier and faster. The Fund’s Board is recommending shareholders vote FOR the proposals. Would you have any objections to voting along with the recommendation of the Fund’s Board on the proposals? |
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“I’ve never received a call like this before” |
| I see. This has become a standard in the industry, and the proxy statement that was sent to you, mentions that if your vote is not received, you may receive a call offering you the convenience of voting by telephone. This makes your voting process much easier and faster. The Fund’s Board is recommending shareholders vote FOR the proposals. Would you have any objections to voting along with the recommendation of the Fund’s Board on the proposals? |