2020 First Quarter Earnings Conference Call Wednesday, April 29, 2020 1
Forward Looking Statements & Additional Disclosures This presentation may contain statements regarding future events or the future financial performance of the Company that constitute forward‐looking statements within the meaning of Section 27A of the Securities Act of 1933, as amended, and Section 21E of the Securities Exchange Act of 1934, as amended. These forward‐looking statements relate to, among other things, expectations regarding the business environment in which we operate, projections of future performance, perceived opportunities in the market, and statements regarding our business strategies, objectives and vision. Forward‐ looking statements include, but are not limited to, statements preceded by, followed by or that include the words “will,” “believes,” “expects,” “anticipates,” “intends,” “plans,” “estimates” or similar expressions. With respect to any such forward‐looking statements, the Company claims the protection provided for in the Private Securities Litigation Reform Act of 1995. These statements involve risks and uncertainties. The Company’s actual results, performance or achievements may differ significantly from the results, performance or achievements expressed or implied in any forward‐looking statements. The risks and uncertainties include, but are not limited to: possible deterioration in economic conditions in our areas of operation; interest rate risk associated with volatile interest rates and related asset‐liability matching risk; liquidity risks; risk of significant non‐earning assets, and net credit losses that could occur, particularly in times of weak economic conditions or times of rising interest rates; the failure of or changes to assumptions and estimates underlying the Company’s allowances for loan losses, including the timing and effects of the implementation of the current expected credit losses model; and regulatory risks associated with current and future regulations, and the COVID‐19 pandemic and its impact on our financial position, results of operations, liquidity, and capitalization. For additional information concerning these and other risk factors, see the Company’s most recent Annual Report on Form 10‐K. The Company does not undertake, and specifically disclaims any obligation, to update any forward‐looking statements to reflect the occurrence of events or circumstances after the date of such statements except as required by law. 2
Q1 2020 Financial Highlights Net income of $26.0 million, or $0.21 per diluted common share, including $28.0 million provision Net for credit losses with the implementation of CECL Pre‐provision net interest income increased 5% Q‐o‐Q Income Earnings & PTPP income increased 8% Q‐o‐Q $26.0MM Noninterest expense well contained outside of seasonal factors and representing 1.87% of average Profitability assets Net interest margin expansion of 15bps Q‐o‐Q, benefiting from outsized purchase accounting accretion Diluted New loan originations funded of $625 million reflects well‐balanced mix of loans EPS Loan CRE loans accounted for 56% of new loan production; C&I 37%; and residential mortgage & consumer 7% $0.21 Production Loans receivable increased 10% annualized with vast majority of growth in commercial loans Total deposits increased 10% annualized and continued the trend of favorable mix shift to lower‐ Gross cost deposits Increases in lower‐cost core deposits along with decreases in higher‐cost time deposits Loans Deposits Cost of deposits decreased 15bps Q‐o‐Q Company continues to benefit from CD repricing gap as time deposits continue to renew at $12.6B significantly lower rates Overall asset quality remains healthy Total criticized loans stable Q‐o‐Q Deposits Nonperforming loans increased by $21 million Q‐o‐Q largely driven by reclassification of purchased $12.8B Asset Quality credit deteriorated (“PCD”) loans due to adoption of CECL Charge offs of $4.7 million of specific reserves held against PCD loans that were reclassified with CECL implementation resulted in total net charge offs of $3.4 million 3
Loan Production & Portfolio Trends New Loan Originations Funded New loan originations funded of $625 million 5.52% 5.46% resulting in 2.5% growth in loans receivable Q‐o‐Q, ($ millions) 5.22% 4.97% 4.64% 4.79% 4.72% or 10% annualized 4.37% 3.98% $847.6 Aggregate payoffs and paydowns remained at $792.3 $784.1 $764.3 $69 higher‐than‐usual levels at $624 million, versus $667.3 $693.9 $182 $168 $181 $62 $266 $624.5 $668 million in 4Q19 $167 $503.9 $42 $138 $442.0 $236 $285 $75 $283 $234 $155 $71 Well diversified mix of loan originations $135 $176 $478 $513 representing targeted mix of higher‐yielding loans $347 $325 $346 $349 $348 $236 $253 56% CRE / 37% C&I / 7% Consumer 1Q18 2Q18 3Q18 4Q18 1Q19 2Q19 3Q19 4Q19 1Q20 Decrease in average rate on new loan production CRE C&I Consumer Average Rate reflects extremely competitive business environment Loan Portfolio Composition Continued strength in C&I production reflects 4% 7% 7% ongoing success with banking middle‐market 19% 22% 24% commercial borrowers 77% 71% 69% SBA loan production of $50 million of which $22 million was 7(a) 9/30/2016 12/31/2019 3/31/2020 (First quarter after MOE) 4
COVID-19 Response Pandemic Response Bank of Hope’s Pandemic Adjusted Branch Operations Response Plan activated mid‐ Jan well in advance of Corporate/Non‐Retail Offices national declaration of Reduction of operating hours COVID‐19 Pandemic Temporary closure of Community Aid Pandemic Response Team branches in close proximity Social distancing procedures closely monitoring situation, to another branch implemented identifying issues and Social distancing procedures Enabled majority of Donating 20,000+ KN95 masks developing responses to implemented employees with remote work to various community reduce risks related to capabilities organizations COVID‐19 Installation of sneeze guards at teller stations and Implemented 50/50 remote •Senior nursing homes customer service areas work rotation strategy •Hospital/medical centers Branch staff equipped with •Community support organizations facial masks and face shields Highest Priority Protecting the health and safety of employees and customers, and risk mitigation of operations 5
COVID-19 Customer Support SBA’s Paycheck Protection Commercial Borrowers Consumers Program (“PPP”) •Upon request, providing • Residential Mortgage – Upon •Began accepting applications short‐term modifications for request, providing temporary 4/6/20 COVID‐19 impacted forbearance plans for COVID‐ borrowers – interest only or 19 impacted borrowers • Received more than 4,200 PPP payment deferrals initially for 3 months; Late applications from customers charges waived; and Credit to date •Have provided commercial reporting suspended during forbearance period loan modifications aggregating •As of 4/24/20, have processed 2% of total loans outstanding 2,681 applications, as of 3/31/20 – primarily in • Credit Card – Upon request, aggregating approximately hotel/ motel and retail deferring minimum payments $405 million in government portfolios for up to 2 billing cycles relief funding without penalty; Accruing finance charges added to outstanding credit card •Reinforced team with staff balance; Credit reporting from other areas of the bank suspended during the period working around the clock to help as many customers as possible for the 2nd round of funding 6
Commercial Real Estate Portfolio (as of March 31, 2020) Comm'l Real Estate Loan by Property Type Top 7 Comm'l Real Estate Loan by State Special Use & Other $304M 3.5% IL 2% Church Other CRE Other $337M $426M AZ 5% 3.9% 4.9% 2% NJ 3% TX Office Retail‐Multi $460M $1.75B 4% 5.3% 20.2% WA Multifamily 5% $481M 5.5% Retail –Single New York 11% $562M Hotel & Motel California 6.5% $1.71B 68% 19.7% Mixed Use $771M 8.9% Gas Station & Industrial & Car Wash Warehouse $852M $1.02B 9.8% 11.8% 7
CRE Portfolio Details LTV Distribution of Total CRE Loans Avg Size, LTV & DCR of Total CRE Loans Originated Since 2019 Originated Since 2019 75%+ Weighted Avg Loan Weighted 4% ($ in millions) Outstanding Avg LTV Size $ Avg DCR 70% ‐ 75% $ % 6% Under 50% Hotel & Motel 284.72 2.91 54.07 2.16 24% Multi‐tenant Retail 284.90 2.41 55.47 1.71 $2.25 Million Industrial & Warehouse 251.19 2.96 58.55 2.14 65% ‐ 70% Avg. Size Mixed Use 175.56 2.09 56.36 1.60 26% 56.95% Gas Station & Car Wash 144.56 2.26 61.48 1.93 Weight. Avg. LTV 1.93x Single‐tenant Retail 129.37 2.23 60.99 2.28 50% ‐ 55% Office 98.80 2.10 58.37 1.81 Weight. Avg. DCR 13% Multi‐family 96.53 1.51 54.07 1.48 Special Use & Other 139.89 1.46 56.25 2.15 60% ‐ 65% 55% ‐ 60% 15% 12% Total 1,605.53 2.25 56.95% 1.93 Multi‐tenant Retail Properties Hotel/Motel CRE Properties • Multi‐tenant retail CRE totaled $1.75 billion as of 3/31/20 and accounted • Hotel/Motel CRE totaled $1.71 billion as of 3/31/20 and accounted for for 18.6% of loans receivable 13.6% of loans receivable • Retail portfolio largely represents “strip mall” type of properties (not • 73% of Hotel/Motel portfolio represented by flagged properties shopping malls), much of which is comprised of service oriented businesses • Majority of Hotel/Motel properties are limited service facilities – traditionally has been less impacted by e‐commerce • 93% of Hotel/Motel exposure located within Bank of Hope’s primary MSAs • Representative anchor tenants = Local supermarket • Majority of the portfolio with personal guarantees • ACL coverage ratio of 1.18% for Multi‐tenant Retail CRE portfolio • ACL coverage ratio of 0.92% for Hotel/Motel CRE portfolio 8
C&I Portfolio (as of March 31, 2020) C&I by Loan Type C&I by Business Type Comm'l Term Wholesale Trade Comm'l Line Loan $577M of Credit $706M Finance and Insurance 18.8% $1.01B 23.0% $849M 33.1% 27.7% Retail Trade Others Syndicated & $410M Comm'l $156M Leverage 13.4% Leasing 5.1% Lending $12M $482M Arts, 0.4% Entertainment, Warehouse 15.7% Manufacturing and Recreation Line of Credit $360M SBA Loan $47M $439M Services 11.8% $123M 1.6% 14.3% $269M 4.0% Trade 8.8% Finance Transportation $142M and Warehousing 4.6% Asset Based Lending LOC $105M Health Care and $145M 3.4% Social Assistance 4.7% $159M 5.2% Information $130M 4.3% 9
Allowance for Credit Losses Reserve Build for CECL Moody’s Baseline V2 Scenario Assumptions • U.S. Growth –Economy enters sudden sharp recession due to ($ thousands) COVID‐19 crisis, turmoil in equity markets and plunge in global oil prices with spike in unemployment; GDP forecasted to decline on an annualized basis of 2.5% in 1Q20 and 18.3% in 2Q20 • Inflation –Elevated recession risks as unemployment rises, • New Loans leaving households cautious about spending, leading to slower • Changes in credit quality consumer price growth (i.e. DCR, LTV, etc.) • • CECL Day 1 Employment –Sharp jump in unemployment rate in 2Q20 averaging 8.7% transition • Aging of existing $144,923 adjustment portfolio • Monetary Policy –10‐year Treasury yield expected to average 0.77% in 4Q20; Fed expected to keep Fed Funds rate unchanged • Includes ACL for • Charge offs and 1.15% of loans loans Recoveries until 2022 0.77% of loans • CRE –Prices decline 15% in 2020 • Changes to macro‐ • Corporate –Corporate equipment investment forecast to fall economic variables & other qualitative factors 8.5% in 2020 related to COVID‐19 • Residential –House pricing expected to decrease from late 2020 through 3Q21 ACL 3/31/20 • Consumer –Real consumer spending forecast to drop 0.8% & Portfolio Changes annualized in 1Q20 and 13.7% in 2Q20 Q1 2020 Highlights ACL & Coverage Ratio $144,923 ($ thousands) • Allowance for CECL Day 1 adoption increased to $120MM which was comprised of ACL for $120,344 loans, impairment, and qualitative adjustment of $84MM, $11MM, and $25MM, $92,557 $94,144 respectively $84,541 1.15% • Economic Factors & Updates, adoption of macro‐economic variables based on Moody’s 0.98% Baseline V2 scenario on top of bank’s existing portfolio and Portfolio Changes including new 0.76% 0.77% 0.77% loan production, pay offs, and charge offs & recoveries required an addition of $24.6MM on top of Day 1 requirement • Provision for credit losses of $28MM for Q1 resulted in $145MM of ACL under CECL and 4Q17 4Q18 4Q19 Day 11Q20 coverage ratio to loans receivable increased from 0.77% as of 12/31/19 to 1.15% as of Jan 1 2020 03/31/20 ACL Coverage Ratio 10
Allocation of Allowance by Loan Type Allowance of Loan & Allocation for Credit Losses ($ thousands) Lease Losses (ALLL) for Current Expected Credit Loss (CECL) December 31, 2019 January 1, 2020 March 31, 2020 CECL Adoption ‐ Day 1 Coverage Coverage Coverage Loan Type $ Amount $ Amount $ Amount Ratio Ratio Ratio Commercial Real Estate $ 53,593 0.62% $ 81,385 0.94% $ 94,680 1.09% Residential $ 204 0.39% $ 227 0.43% $ 391 0.69% Commercial $ 51,712 0.62% $ 79,194 0.95% $ 92,637 1.11% Construction $ 1,677 0.57% $ 1,964 0.66% $ 1,652 0.59% Commercial & Industry $ 33,032 1.21% $ 32,010 1.18% $ 42,935 1.40% Residential Mortgage $ 5,942 0.71% $ 5,387 0.65% $ 5,776 0.73% Consumer $ 1,577 2.87% $ 1,563 2.85% $ 1,532 3.18% Total Allowance $ 94,144 0.77% $ 120,345 0.98% $ 144,923 1.15% Coverage Ratio to Loans Receivable 0.77% 0.98% 1.15% 11
Asset Quality Nonperforming Assets Provision Expense & Net Charge Offs ($ millions) ($ millions) $28.0 $137.9 $138.5 $141.9 $8.3 $129.1 $6.3 $122.1 $8.7 $118.2 $113.0 $111.7 $23.0 0.22% $129.6 $9.0 $7.8 $132.2 $5.6 $96.7 $24.1 0.11% $120.4 $118.9 0.05% 0.06% $109.2 $106.0 0.02% 0.03% 0.02% 0.02% $105.2 $19.4 $98.0 ‐0.04% 0.95% 0.90% $77.4 0.87% 0.89% $7.3 0.74% 0.78% 0.73% 0.78% $2.5 0.63% $2.3 $2.8 $3.0 $1.2 $2.1 $1.0 1Q18 2Q18 3Q18 4Q18 1Q19 2Q19 3Q19 4Q19 1Q20 1Q18 2Q18 3Q18 4Q18 1Q19 2Q19 3Q19 4Q19 1Q20 NPLs OREO NPAs/Total Assets Provision Expense Net Charge Offs (Recoveries) (annualized) Criticized Loans Underlying health of broader portfolio remains solid as ($ millions) of 3/31/2020 Total criticized loans stable Q‐o‐Q $540.7 $520.5 $558.6 $497.2 $481.4 $510.3 Increase in nonperforming loans includes $14.7 million $353.2 $344.6 $302.7 $408.5 $400.7 $401.1 $357.7 $318.3 $323.8 related to reclassification of PCD (purchased credit $268.6 $259.3 $278.8 deteriorated) loans due to adoption of new CECL 4.79% 4.63% 4.26% 4.36% 3.98% 4.26% accounting standards 3.37% 3.26% 3.19% $196.1 $139.5 $217.8 $163.1 $205.4 $186.5 $139.8 $141.5 $122.3 Credit losses continued to be nominal, with net charge offs of $3.4 million, or 11bps of average loans on an 1Q18 2Q18 3Q18 4Q18 1Q19 2Q19 3Q19 4Q19 1Q20 annualized basis Classified 1Q20 includes charge off of $4.7 million specific reserves Special Mention held against PCD loans reclassified under the new CECL methodology Total Criticized Loans as a % of Gross Loans 12
Net Interest Income and Margin Key Net Interest Income Drivers Net Interest Income & NIM Average Loan Yield & Average 1M LIBOR Rate ($ millions) 5.31% 5.32% 5.27% 5.16% 5.16% 5.21% $122.8 $123.1 5.04% 5.06% $121.9 5.04% $120.1 $119.6 $119.3 2.50% $117.2 $116.3 2.35% 2.44% 2.18% 1.79% 1.41% $113.5 1.97% 3.66% 3.61% 3.47% 3.41% 3.39% 1.66% 2.11% 3.31% 3.25% 3.16% 3.31% 1Q18 2Q18 3Q18 4Q18 1Q19 2Q19 3Q19 4Q19 1Q20 1Q18 2Q18 3Q18 4Q18 1Q19 2Q19 3Q19 4Q19 1Q20 Avg Loan Yield Avg 1M LIBOR Rate Net Interest Income NIM Average Interest Bearing Deposits & 1Q20 net interest margin increased 15bps Q‐o‐Q Cost of Deposits benefiting from additional purchase accounting discount ($ billions) $9.4 accretion related to the payoff of an acquired loan $9.2 $9.1 $9.1 $8.8 $9.0 $9.1 $8.5 $8.2 1.57% 1.62% 1.62% Core net interest margin (excluding acquisition 1.40% 1.49% 1.24% 1.34% 1.06% accounting adjustments) increased 8bps Q‐o‐Q largely 0.91% due to the reduction in deposit costs NIM compression expected for 2Q20 with full quarter’s 1Q18 2Q18 3Q18 4Q18 1Q19 2Q19 3Q19 4Q19 1Q20 impact of 150bps Fed Funds rate cuts in Mar 2020, Average Interest Bearing Deposits Cost of Deposits partially offset by considerable decrease in total cost of deposit below 100 basis points 13
Noninterest Income Noninterest Income ($ millions) Noninterest income stable at $13.3 $19.9 million, up modestly from 4Q19 Decrease in service fees reflect reduction $15.3 in NSF and analysis fees $10.4 $13.4 $13.0 $13.0 $13.3 Sold $73.9 million in residential loans and $12.3 $11.6 $6.7 $11.4 recognized gain on sale income of $1.86 $6.1 million $6.6 $7.3 $1.2 $6.8 $7.5 $0.4 $6.2 $6.4 Other income and fees increased to $7.3 $0.5 $3.5 $3.5 million $2.3 $0.4 $1.9 $0.4 $0.7 $1.1 $0.8 $1.9 Recognized $354,000 income from fair value change of equity investments vs. loss $4.8 $4.6 $4.6 $4.6 $4.3 $4.4 $4.7 $4.5 $4.1 of $104,000 in 4Q19 1Q18 2Q18 3Q18 4Q18 1Q19 2Q19 3Q19 4Q19 1Q20 Service fees on dep accts Gain on sale of SBA loans Gain on sale of other loans Other income and fees 14
Noninterest Expense and Efficiency Noninterest Expense and Efficiency Ratio Breakdown of Noninterest Expense and FTE ($ millions) ($ millions) $71.6 $70.8 $71.4 $72.1 $68.5 $67.5 $70.2 $70.0 $70.4 $31.1 $32.1 $29.6 $29.1 $30.5 $33.6 $30.4 $28.4 $30.6 54.06% 55.11% 54.15% 55.68% 54.42% 51.87% 52.57% 48.92% 49.38% 1,502 1,491 1,512 1,494 1,468 1,446 1,441 1,458 FTE FTE FTE FTE 1,439 FTE FTE FTE FTE FTE $39.4 $40.6 $37.0 $36.6 $40.4 $39.3 $41.6 $39.8 $42.5 1Q18 2Q18 3Q18 4Q18 1Q19 2Q19 3Q19 4Q19 1Q20 1Q18 2Q18 3Q18 4Q18 1Q19 2Q19 3Q19 4Q19 1Q20 Noninterest Expense Efficiency Ratio Compensation Other FTE Noninterest Expense to Average Assets Noninterest expense increased to $72.1 million in 1Q20 from ($ billions) $15.3 $15.4 $15.0 $15.2 $15.2 $15.2 $15.2 $70.4 million in 4Q19 $14.6 $14.2 – Higher compensation expense largely due to payroll taxes and higher seasonal expenses – FDIC assessment in 1Q20 reflects quarterly run rate – Professional fees decreased 45% Q‐o‐Q 1.93% 1.96% 1.88% – Advertising and Marketing expense down 32% Q‐o‐Q 1.80% 1.85% 1.85% 1.85% 1.85% 1.87% Annualized noninterest expense to average assets at 1.87% in 1Q20 vs. 1.85% in 4Q19 Efficiency ratio improves to 54.42% in 1Q20 vs. 55.68% in 4Q19 1Q18 2Q18 3Q18 4Q18 1Q19 2Q19 3Q19 4Q19 1Q20 Average Assets NIE to Avg Assets Annualized 15
Deposit Trends Deposit Composition Total end‐of‐period (“EOP) deposits increased 2.5% Q‐o‐Q, or 10% annualized $12.25 Billion $12.53 Billion $12.84 Billion EOP Loan‐to‐Deposit ratio of 97.14% as of 1Q20 Positive shift in deposit mix continued with increases in 24.1% 24.8% 23.4% lower‐cost deposits and decreases in time deposits 36.6% 41.2% 48.9% – 22% increase in MMA & NOW balances Q‐o‐Q – 9% decreased in time deposits Q‐o‐Q 25.2% 31.8% 2.1% 37.8% 1.8% 2.2% Total cost of deposits decreased 15bps in 1Q20 from 4Q19 3/31/2019 12/31/2019 3/31/2020 M‐o‐M decrease in deposit costs for Mar 2020 reflects 150 bps Fed Funds rate cuts in that month DDA MMA/NOW Savings Time Deposit Cost Trend CD Originations & Maturity Schedule 1.80% Average ($ millions) Amount Blended 1.70% Rate 1.60% 1.65% 1.50% 1.63% 1.64% 1.62% Jan 2020 $518 1.72% 1.61% 1.58% 1.40% 1.54% 1.49% CD Originations and Feb 2020 $537 1.73% 1.30% 1.44% 1.43% 1.42% Renewals Mar 2020 $574 1.10% 1.20% 1.10% 1.18% Apr MTD $773 0.83% 1.00% Q2 2020 $1,460 1.98% Cost of Deposits Q3 2020 $1,265 2.19% CD Maturity Schedule Q4 2020 $893 1.91% DDA = Noninterest bearing demand deposits MMA/NOW = Money market and NOW deposits Q1 2021 $1,001 1.68% NOW = Negotiable Order of Withdrawal 16
Strong Capital & Liquidity Positions Robust Capital Position Sufficient Liquidity Sources (as of 3/31/2020) 03/31/2020 ($ Thousands) Available Borrowing Capacity 13.08% FHLB Remaining Capacity 3,201,618 11.44% 10.88% FRB Discount Window 762,103 9.92% Unsecured lines with other banks 320,000 10.00% Total Borrowing Capacity 4,283,721 Brokered Deposit Availability 688,136 6.50% (internal policy limit 15% of Total Assets) 5.00% Investment Repo Line 1,293,821 (unpledged securities 95%) Total Risk‐ Tier 1 Tier 1 Tangible Based Capital Leverage Common Common Ratio Capital Ratio Equity Ratio Equity/ No meaningful change in primary source of liquidity since COVID‐19 Tangible Assets Pandemic Capital in Excess of Minimum Standard Full participation in FRB’s PPP lending facility to fund PPP loan Minimum Guideline for Well Capitalized Institutions originations minimizes use of other secondary liquidity sources Closely monitoring liquidity position on a daily basis 17
Near-Term Outlook Actively supporting customers’ access and receipt of government’s COVID‐19 relief programs and funds Closely monitoring economy to mitigate COVID‐19 risks to operations Continuation of positive operating trends Favorable shift in mix of deposits to lower‐cost core deposits and decreasing deposit costs Concentrated focus on expense management leading to improving efficiencies Early identification and proactive management strategy to minimize COVID‐19 impact on asset quality Limiting guidance due to lack of visibility and uncertainty around severity and duration of the COVID‐19 Pandemic Managing capital position to maintain sufficient capital to support clients and communities – including prudent evaluation of quarterly dividend Committed to Building on Strong Foundation and Enhancing Long‐Term Shareholder Value With HOPE, we will get through this Together 18
2020 First Quarter Earnings Conference Call Q&A 19