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CDW CDW

Filed: 5 May 21, 4:03pm

UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
Washington, D.C. 20549
 FORM 10-Q
(Mark One)
    QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
For the quarterly period ended March 31, 2021
or
    TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
For the transition period from                     to             

Commission File Number 001-35985
cdw-20210331_g1.gif
CDW CORPORATION
(Exact name of registrant as specified in its charter) 
Delaware26-0273989
(State or other jurisdiction of
incorporation or organization)
(I.R.S. Employer
Identification No.)
75 Tri-State International
Lincolnshire, Illinois60069
(Address of principal executive offices)(Zip Code)
(847) 465-6000
(Registrant's telephone number, including area code)
None
(Former name, former address and former fiscal year, if changed since last report)
Securities registered pursuant to Section 12(b) of the Act:
Title of each classTrading symbol(s)Name of each exchange on which registered
Common stock, par value $0.01 per shareCDWNasdaq Global Select Market

Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days.      Yes      No

Indicate by check mark whether the registrant has submitted electronically every Interactive Data File required to be submitted pursuant to Rule 405 of Regulation S-T (§232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit such files).      Yes      No


Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, a smaller reporting company, or an emerging growth company. See the definitions of "large accelerated filer," "accelerated filer," "smaller reporting company," and "emerging growth company" in Rule 12b-2 of the Exchange Act: 
Large accelerated filer  Accelerated filer
Non-accelerated filer☐   Smaller reporting company
Emerging growth company
If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act.

Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act).       Yes      No
As of April 30, 2021, there were 140,203,541 shares of common stock, $0.01 par value, outstanding.


CDW CORPORATION AND SUBSIDIARIES
FORM 10-Q

TABLE OF CONTENTS



PART I—FINANCIAL INFORMATION
Item 1. Financial Statements
CDW CORPORATION AND SUBSIDIARIES
CONSOLIDATED BALANCE SHEETS
(dollars in millions, except per share amounts)
March 31, 2021December 31, 2020
Assets(unaudited)
Current assets:
Cash and cash equivalents$878.6 $1,410.2 
Accounts receivable, net of allowance for credit losses of $27.0 and $29.6, respectively3,234.1 3,212.6 
Merchandise inventory745.1 760.0 
Miscellaneous receivables396.6 379.5 
Prepaid expenses and other215.4 191.2 
Total current assets5,469.8 5,953.5 
Operating lease right-of-use assets128.3 130.8 
Property and equipment, net175.5 175.5 
Goodwill2,812.4 2,595.9 
Other intangible assets, net419.2 445.1 
Other assets48.3 43.9 
Total Assets$9,053.5 $9,344.7 
Liabilities and Stockholders' Equity
Current liabilities:
Accounts payable-trade$2,050.8 $2,088.4 
Accounts payable-inventory financing344.8 524.6 
Current maturities of long-term debt19.6 70.9 
Contract liabilities326.5 243.7 
Accrued expenses and other current liabilities:
Compensation240.7 288.3 
Advertising166.3 153.4 
Sales and income taxes162.6 104.2 
Other398.0 424.8 
Total current liabilities3,709.3 3,898.3 
Long-term liabilities:
Debt3,911.1 3,856.3 
Deferred income taxes29.2 55.3 
Operating lease liabilities165.1 169.0 
Other liabilities68.5 68.7 
Total long-term liabilities4,173.9 4,149.3 
Stockholders' equity:
Preferred stock, $0.01 par value, 100.0 shares authorized; 0 shares issued or outstanding for both periods
Common stock, $0.01 par value, 1,000.0 shares authorized; 140.4 and 141.9 shares outstanding, respectively1.4 1.4 
Paid-in capital3,262.6 3,204.9 
Accumulated deficit(2,004.6)(1,813.4)
Accumulated other comprehensive loss(89.1)(95.8)
Total stockholders' equity1,170.3 1,297.1 
Total Liabilities and Stockholders' Equity$9,053.5 $9,344.7 

The accompanying notes are an integral part of the Consolidated Financial Statements.
3

CDW CORPORATION AND SUBSIDIARIES
CONSOLIDATED STATEMENTS OF OPERATIONS
(dollars in millions, except per-share amounts)
(unaudited)
 Three Months Ended March 31,
 20212020
Net sales$4,837.5 $4,389.2 
Cost of sales4,042.3 3,632.7 
Gross profit795.2 756.5 
Selling and administrative expenses471.8 510.7 
Operating income323.4 245.8 
Interest expense, net(35.6)(37.9)
Other income, net1.1 3.9 
Income before income taxes288.9 211.8 
Income tax expense(56.3)(43.9)
Net income$232.6 $167.9 
Net income per common share:
Basic$1.65 $1.18 
Diluted$1.63 $1.16 
Weighted-average common shares outstanding:
Basic141.1 142.7 
Diluted143.1 144.9 

The accompanying notes are an integral part of the Consolidated Financial Statements.
4

CDW CORPORATION AND SUBSIDIARIES
CONSOLIDATED STATEMENTS OF COMPREHENSIVE INCOME
(dollars in millions)
(unaudited)
 Three Months Ended March 31,
20212020
Net income$232.6 $167.9 
Other comprehensive income (loss):
Unrealized loss from hedge accounting, net of tax(0.2)
Reclassification of hedge accounting loss to net income, net of tax0.4 1.1 
Foreign currency translation, net of tax6.3 (42.4)
Other comprehensive income (loss)6.7 (41.5)
Comprehensive income$239.3 $126.4 

The accompanying notes are an integral part of the Consolidated Financial Statements.
5

CDW CORPORATION AND SUBSIDIARIES
CONSOLIDATED STATEMENTS OF STOCKHOLDERS' EQUITY
(dollars in millions)
(unaudited)
Three Months Ended March 31, 2021
Common Stock
SharesAmountPaid-in
Capital
Accumulated
Deficit
Accumulated Other Comprehensive LossTotal
Stockholders' Equity
Balance as of December 31, 2020141.9 $1.4 $3,204.9 $(1,813.4)$(95.8)$1,297.1 
Net income— — — 232.6 — 232.6 
Equity-based compensation expense— — 15.8 — — 15.8 
Stock option exercises0.9 — 37.7 — — 37.7 
Coworker Stock Purchase Plan— — 3.9 — — 3.9 
Repurchases of common stock(2.4)— (358.4)— (358.4)
Dividends paid ($0.40 per share)— — 0.3 (56.8)— (56.5)
Incentive compensation plan stock withheld for taxes— — — (27.8)— (27.8)
Reclassification of hedge accounting loss to net income— — — — 0.4 0.4 
Foreign currency translation— — — — 6.3 6.3 
Impact of adoption of Topic 740— — — 19.2 — 19.2 
Balance as of March 31, 2021140.4 $1.4 $3,262.6 $(2,004.6)$(89.1)$1,170.3 
Three Months Ended March 31, 2020
Common Stock
SharesAmountPaid-in
Capital
Accumulated
Deficit
Accumulated Other Comprehensive LossTotal
Stockholders' Equity
Balance as of December 31, 2019143.0 $1.4 $3,095.3 $(2,018.6)$(117.8)$960.3 
Net income— — — 167.9 — 167.9 
Equity-based compensation expense— — 8.8 — — 8.8 
Stock option exercises0.4 — 7.1 — — 7.1 
Coworker Stock Purchase Plan— — 3.5 — — 3.5 
Repurchases of common stock(1.1)— (140.8)— (140.8)
Dividends paid ($0.38 per share)— — 0.2 (54.4)— (54.2)
Incentive compensation plan stock withheld for taxes— — — (21.9)— (21.9)
Unrealized loss from hedge accounting— — — — (0.2)(0.2)
Reclassification of hedge accounting loss to net income— — — — 1.1 1.1 
Foreign currency translation— — — — (42.4)(42.4)
Impact of adoption of Topic 326— — — 0.5 — 0.5 
Balance as of March 31, 2020142.3 $1.4 $3,114.9 $(2,067.3)$(159.3)$889.7 

The accompanying notes are an integral part of the Consolidated Financial Statements.
6

CDW CORPORATION AND SUBSIDIARIES
CONSOLIDATED STATEMENTS OF CASH FLOWS
(dollars in millions)
(unaudited)
 Three Months Ended March 31,
 20212020
Cash flows from operating activities:
Net income$232.6 $167.9 
Adjustments to reconcile net income to net cash provided by operating activities:
Depreciation and amortization45.2 91.4 
Equity-based compensation expense15.8 8.8 
Deferred income taxes(3.5)2.6 
Provision for credit losses(1.3)29.2 
Other2.6 1.4 
Changes in assets and liabilities:
Accounts receivable(15.7)(209.0)
Merchandise inventory15.4 (66.4)
Other assets(35.8)(63.7)
Accounts payable-trade(37.2)157.4 
Other liabilities126.5 103.4 
Net cash provided by operating activities344.6 223.0 
Cash flows used in investing activities:
Capital expenditures(20.7)(25.4)
Acquisition of business, net of cash acquired(212.9)
Net cash used in investing activities(233.6)(25.4)
Cash flows used in financing activities:
Proceeds from borrowings under revolving credit facility56.5 781.0 
Repayments of borrowings under revolving credit facility(619.5)
Payments to extinguish long-term debt(56.5)
Net change in accounts payable-inventory financing(180.3)(81.4)
Financing payments for revenue generating assets(42.9)
Repurchases of common stock(358.4)(140.8)
Proceeds from stock option exercises37.7 7.1 
Payment of incentive compensation plan withholding taxes(27.8)(21.9)
Dividend payments(56.5)(54.2)
Other(15.3)(0.3)
Net cash used in financing activities(643.5)(130.0)
Effect of exchange rate changes on cash and cash equivalents0.9 (7.2)
Net (decrease) increase in cash and cash equivalents(531.6)60.4 
Cash and cash equivalents—beginning of period1,410.2 154.0 
Cash and cash equivalents—end of period$878.6 $214.4 
Supplementary disclosure of cash flow information:
Interest paid$(19.2)$(28.6)
Income taxes paid, net$(10.1)$(9.9)

The accompanying notes are an integral part of the Consolidated Financial Statements.
7

CDW CORPORATION AND SUBSIDIARIES
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
(dollars in millions, except per share data, unless otherwise noted)

1.    Description of Business and Summary of Significant Accounting Policies
Description of Business
CDW Corporation ("Parent"), a Fortune 500 company and member of the S&P 500 Index, is a leading multi-brand provider of information technology ("IT") solutions to small, medium and large business, government, education and healthcare customers in the United States ("US"), the United Kingdom ("UK") and Canada. The Company’s broad array of offerings ranges from discrete hardware and software products to integrated IT solutions and services that include on-premise, hybrid and cloud capabilities across data center and networking, digital workspace, security and virtualization.
Throughout this report, the terms the "Company" and "CDW" refer to Parent and its 100% owned subsidiaries.
Parent has 2 100% owned subsidiaries, CDW LLC and CDW Finance Corporation. CDW LLC is an Illinois limited liability company that, together with its 100% owned subsidiaries, holds all material assets and conducts all business activities and operations of the Company. CDW Finance Corporation is a Delaware corporation formed for the sole purpose of acting as co-issuer of certain debt obligations and does not hold any material assets or engage in any business activities or operations.
Basis of Presentation
The accompanying unaudited interim Consolidated Financial Statements as of March 31, 2021 and for the three months ended March 31, 2021 and 2020 (the "Consolidated Financial Statements") have been prepared in conformity with accounting principles generally accepted in the United States of America ("US GAAP") and the rules and regulations of the US Securities and Exchange Commission (the "SEC") for interim financial statements. Accordingly, certain information and footnote disclosures normally included in financial statements prepared in accordance with US GAAP have been condensed or omitted pursuant to the rules and regulations of the SEC. These Consolidated Financial Statements should be read in conjunction with the audited Consolidated Financial Statements and the notes thereto included in the Company's Annual Report on Form 10-K for the year ended December 31, 2020 (the "December 31, 2020 Consolidated Financial Statements"). The significant accounting policies used in preparing these Consolidated Financial Statements were applied on a basis consistent with those reflected in the December 31, 2020 Consolidated Financial Statements. In the opinion of management, the Consolidated Financial Statements contain all adjustments (consisting of a normal, recurring nature) necessary to present fairly the Company's financial position, results of operations, comprehensive income, cash flows and changes in stockholders' equity as of the dates and for the periods indicated. The unaudited results of operations for such interim periods reported are not necessarily indicative of results for the full year.
Reclassifications
Certain prior period amounts have been reclassified to conform with current period presentation.
Principles of Consolidation
The Consolidated Financial Statements include the accounts of Parent and its 100% owned subsidiaries. All intercompany transactions and accounts are eliminated in consolidation.
Use of Estimates
The preparation of the Consolidated Financial Statements in accordance with US GAAP requires management to make certain estimates and assumptions that affect the reported amounts of assets and liabilities and disclosure of contingent assets and liabilities as of the date of the Consolidated Financial Statements and the reported amounts of revenue and expenses during the reported periods. The Company bases its estimates on historical experience and on various other assumptions that management believes are reasonable under the circumstances, the results of which form the basis for making judgments about carrying values of assets and liabilities that are not readily apparent from other sources. Actual results and outcomes could differ from those estimates.
The notes to the Consolidated Financial Statements contained in the December 31, 2020 Consolidated Financial Statements include a discussion of the Company's significant accounting policies and estimates. Except as noted within Note 2 (Recent Accounting Pronouncements) for the adoption of Accounting Standards Update ("ASU") 2019-12,
8

CDW CORPORATION AND SUBSIDIARIES
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
(dollars in millions, except per share data, unless otherwise noted)
Income Taxes (Topic 740): Simplifying the Accounting for Income Taxes, there have been no changes to the Company's significant accounting policies and estimates during the three months ended March 31, 2021.
2.    Recent Accounting Pronouncements
Accounting for Income Taxes
On January 1, 2021, the Company adopted and applied ASU 2019-12, Income Taxes (Topic 740): Simplifying the Accounting for Income Taxes ("Topic 740") in accordance with the applicable transition methods. Among the various updates, the Company adopted the accounting for ownership changes when transitioning from the equity method to consolidation on a modified retrospective basis, which resulted in a $19 million adjustment to retained earnings as of January 1, 2021 for the cumulative effect of derecognizing the deferred tax liability related to the UK acquisition. The adoption of the remaining components of Topic 740 did not have an impact to the Company’s Consolidated Financial Statements.
Reference Rate Reform
In March 2020, the Financial Accounting Standards Board issued ASU 2020-04, Reference Rate Reform (Topic 848): Facilitation of the Effects of Reference Rate Reform on Financial Reporting, followed by an amendment issued in January 2021. This ASU temporarily provides optional expedients and exceptions for applying existing guidance to contract modifications, hedging relationships and other transactions that are expected to be affected by reference rate reform. This ASU, as amended, was effective upon issuance and will remain in effect for all contract modifications and hedging relationships entered into through December 31, 2022. The adoption of this ASU along with the related expedients did not have an impact to the Company’s Consolidated Financial Statements.
3.    Acquisition
On March 15, 2021, the Company completed the acquisition of Amplified IT LLC ("Amplified IT") through a purchase of all issued and outstanding membership interests. Amplified IT is a Google Premium education partner and leading provider of Google Cloud services, solutions and software for education partners. This strategic acquisition expands the Company's services and solutions capabilities to help schools leverage technology to achieve greater educational outcomes. The purchase price allocation will be completed as additional information about fair value of assets and liabilities becomes available.
4.    Goodwill
The changes in goodwill by reportable segment are as follows:
CorporateSmall BusinessPublic
Other(1)
Consolidated
Balances as of December 31, 2020(2)
$1,123.6 $185.9 $929.6 $356.8 $2,595.9 
Amplified IT acquisition(3)
212.9 212.9 
Other acquisition adjustments0.2 0.2 
Foreign currency translation3.4 3.4 
Balances as of March 31, 2021(2)
$1,123.8 $185.9 $1,142.5 $360.2 $2,812.4 
(1)Other is comprised of CDW UK and CDW Canada operating segments.
(2)Goodwill is net of accumulated impairment losses of $1,571 million, $354 million and $28 million related to the Corporate, Public and Other segments, respectively.
(3)For additional information regarding the Company's acquisition, see Note 3 (Acquisition).
9

CDW CORPORATION AND SUBSIDIARIES
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
(dollars in millions, except per share data, unless otherwise noted)
5.    Inventory Financing Agreements
The Company has entered into agreements with certain financial intermediaries to facilitate the purchase of inventory from various suppliers under certain terms and conditions, as described below. These amounts are classified separately as Accounts payable-inventory financing on the Consolidated Balance Sheets. The Company does not incur any interest expense associated with these agreements as balances are paid when they are due.
Amounts included in Accounts payable-inventory financing are as follows:
March 31, 2021December 31, 2020
Revolving Loan inventory financing agreement(1)
$296.1 $470.1 
Other inventory financing agreements48.7 54.5 
Accounts payable-inventory financing$344.8 $524.6 
(1)The senior secured asset-based revolving credit facility includes an inventory floorplan sub-facility that enables the Company to maintain an inventory financing agreement with a financial intermediary to facilitate the purchase of inventory from certain vendors on more favorable terms than offered directly by the vendors.
6.    Contract Liabilities and Performance Obligations
The Company's contract liabilities consist of payments received from customers, or such consideration that is contractually due, in advance of providing the product or performing services. The Company's contract liabilities are reported in a net position on a contract-by-contract basis at the end of each reporting period. As of March 31, 2021 and December 31, 2020, the contract liability balance was $327 million and $244 million, respectively. During the three months ended March 31, 2021 and 2020, the Company recognized revenue of $97 million and $123 million, respectively, related to its contract liabilities.
A contract's transaction price is allocated to each distinct performance obligation and recognized as revenue when, or as, the performance obligation is satisfied. The following table represents the total transaction price for the remaining performance obligations as of March 31, 2021 related to noncancelable contracts longer than 12 months in duration that is expected to be recognized over future periods.
Within 1 YearYears 1-2Years 2-3Thereafter
Remaining performance obligations$39.5 $23.9 $9.7 $1.5 
10

CDW CORPORATION AND SUBSIDIARIES
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
(dollars in millions, except per share data, unless otherwise noted)
7.    Long-Term Debt
As of March 31, 2021As of December 31, 2020
Maturity DateInterest RateAmountInterest RateAmount
Credit Facility
Senior secured asset-based revolving credit facilityMarch 20261.375 %$56.5 %$
Term Loans
CDW UK term loan(1)
August 2021%1.445 %56.0 
Senior secured term loan facilityOctober 20261.860 %1,419.6 1.900 %1,423.4 
Total term loans1,419.6 1,479.4 
Unsecured Senior Notes
Senior notes due 2024December 20245.500 %575.0 5.500 %575.0 
Senior notes due 2025May 20254.125 %600.0 4.125 %600.0 
Senior notes due 2028April 20284.250 %600.0 4.250 %600.0 
Senior notes due 2029February 20293.250 %700.0 3.250 %700.0 
Total unsecured senior notes2,475.0 2,475.0 
Other long-term obligations5.6 
Unamortized deferred financing fees(26.0)(27.2)
Current maturities of long-term debt(19.6)(70.9)
Total long-term debt$3,911.1 $3,856.3 
(1)Denominated in British pounds.
As of March 31, 2021, the Company is in compliance with the covenants under the various credit agreements and indentures.
Credit Facility
The Company has a variable rate senior secured asset-based revolving credit facility (the "Revolving Loan") that is denominated in US dollars. The Revolving Loan is used by the Company for borrowings, issuances of letters of credit and floorplan financing. As of March 31, 2021, the Revolving Loan had less than $1 million of undrawn letters of credit, $283 million reserved for the floorplan sub-facility and a borrowing base of $2.2 billion, which is based on the amount of eligible inventory and accounts receivable balances as of February 28, 2021. As of March 31, 2021, the Company could have borrowed up to an additional $1.3 billion under the Revolving Loan.
The Revolving Loan is collateralized by a first priority interest in inventory (excluding inventory to the extent collateralized under the inventory financing arrangements as described in Note 5 (Inventory Financing Agreements)), deposits and accounts receivable, and by a second priority interest in substantially all other US assets.
Term Loan
The senior secured term loan facility (the "Term Loan") has a variable interest rate, which has effectively been capped through the use of interest rate caps. The interest rates disclosed in the table above represent the variable interest rates in effect for March 31, 2021 and December 31, 2020, respectively. The Company is required to pay quarterly principal installments of $4 million with the remaining principal amount due at the maturity date. As of March 31, 2021, the amount of CDW's restricted payment capacity under the Term Loan was $2.4 billion.
The Term Loan is collateralized by a second priority interest in substantially all inventory (excluding inventory to the extent collateralized under the inventory financing arrangements as described in Note 5 (Inventory Financing Agreements), deposits and accounts receivable, and by a first priority interest in substantially all other US assets.
11

CDW CORPORATION AND SUBSIDIARIES
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
(dollars in millions, except per share data, unless otherwise noted)
Unsecured Senior Notes
The Senior Notes have fixed interest rates, for which interest is paid semi-annually.
Issuances and Extinguishments
During the first quarter of 2021, the Company amended, extended and increased the size of the Revolving Loan. The amended Revolving Loan (i) authorized CDW UK to draw from the facility, (ii) increased the capacity from $1.45 billion to $1.60 billion, of which $150 million may be borrowed by CDW UK, and (iii) extended the maturity date from March 31, 2022 to March 26, 2026. Due to the addition of CDW UK as a borrower on the amended Revolving Loan, the variable rate CDW UK revolving credit facility was closed. The Company may borrow amounts denominated in US dollars, British pounds or Euros. Additionally, the Company paid off the remaining principal amount on the variable rate CDW UK term loan by drawing on the amended Revolving Loan.
Fair Value
The fair values of the Senior Notes were estimated using quoted market prices for identical liabilities that are traded in over-the-counter secondary markets that are not considered active. The fair value of the Term Loan was estimated using dealer quotes for identical liabilities in markets that are not considered active. The Senior Notes and Term Loan were classified as Level 2 within the fair value hierarchy. The carrying value of the Revolving Loan approximates its fair value if there are outstanding borrowings.
The approximate fair values and related carrying values of the Company's long-term debt, including current maturities and excluding unamortized discount and unamortized deferred financing fees, were as follows:
March 31, 2021December 31, 2020
Fair value$4,029.9 $4,077.9 
Carrying value3,956.7 3,954.4 
8.    Income Taxes
Income tax expense was $56 million and $44 million for the three months ended March 31, 2021 and 2020, respectively. The effective tax rate, expressed by calculating the income tax expense as a percentage of Income before income taxes, was 19.5% and 20.7% for the three months ended March 31, 2021 and 2020, respectively. The effective income tax rate for the three months ended March 31, 2021 and 2020 differed from the US federal statutory rate of 21.0% primarily due to excess tax benefits on equity-based compensation, partially offset by state and local income taxes.
9.    Earnings Per Share
The numerator for both basic and diluted earnings per share is Net income. The denominator for basic earnings per share is the weighted-average shares outstanding during the period.
A reconciliation of basic weighted-average shares outstanding to diluted weighted-average shares outstanding is as follows:
Three Months Ended March 31,
20212020
Basic weighted-average shares outstanding141.1 142.7 
Effect of dilutive securities(1)
2.0 2.2 
Diluted weighted-average shares outstanding(2)
143.1 144.9 
(1)The dilutive effect of outstanding stock options, restricted stock units, performance share units and Coworker Stock Purchase Plan units is reflected in the diluted weighted-average shares outstanding using the treasury stock method.
(2)There were fewer than 0.1 million potential common shares excluded from diluted weighted-average shares outstanding for both the three months ended March 31, 2021 and 2020 as their inclusion would have had an anti-dilutive effect.
12

CDW CORPORATION AND SUBSIDIARIES
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
(dollars in millions, except per share data, unless otherwise noted)
10.    Commitments and Contingencies
The Company is party to various legal proceedings that arise in the ordinary course of its business, which include commercial, intellectual property, employment, tort and other litigation matters. The Company is also subject to audit by federal, state, international, national, provincial and local authorities, and by various partners, group purchasing organizations and customers, including government agencies, relating to purchases and sales under various contracts. In addition, the Company is subject to indemnification claims under various contracts. From time to time, certain customers of the Company file voluntary petitions for reorganization or liquidation under the US bankruptcy laws or similar laws of the jurisdictions for the Company's business activities outside of the US. In such cases, certain pre-petition payments received by the Company could be considered preference items and subject to return to the bankruptcy administrator.
As of March 31, 2021, the Company does not believe that there is a reasonable possibility that any material loss exceeding the amounts already recognized for these proceedings and matters, if any, has been incurred. However, the ultimate resolutions of these proceedings and matters are inherently unpredictable. As such, the Company's consolidated financial statements could be adversely affected in any particular period by the unfavorable resolution of one or more of these proceedings or matters.
11.    Segment Information
The Company has 3 reportable segments: Corporate, which is comprised primarily of US private sector business customers with more than 250 employees, Small Business, which primarily serves US private sector business customers with up to 250 employees, and Public, which is comprised of government agencies and education and healthcare institutions in the US. The Company has 2 other operating segments: CDW UK and CDW Canada, both of which do not meet the reportable segment quantitative thresholds and, accordingly, are included in an all other category ("Other"). Headquarters function costs that are not allocated to the segments are included under the heading of "Headquarters" in the tables below.
Information about the Company's segments is as follows:
CorporateSmall BusinessPublicOtherHeadquartersTotal
Three Months Ended March 31, 2021
Net sales$1,805.6 $432.7 $1,921.7 $677.5 $$4,837.5 
Operating income (loss)161.4 42.8 136.7 27.7 (45.2)323.4 
Depreciation and amortization expense(4.0)(0.8)(13.4)(8.6)(18.4)(45.2)
Three Months Ended March 31, 2020
Net sales$1,911.0 $391.5 $1,525.3 $561.4 $$4,389.2 
Operating income (loss)127.4 27.3 112.4 14.7 (36.0)245.8 
Depreciation and amortization expense(22.3)(5.8)(37.7)(8.0)(17.6)(91.4)
13

CDW CORPORATION AND SUBSIDIARIES
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
(dollars in millions, except per share data, unless otherwise noted)
Geographic Areas and Revenue Mix
 Three Months Ended March 31, 2021
CorporateSmall BusinessPublicOtherTotal
Geography(1)
United States$1,803.5 $432.7 $1,921.7 $4.6 $4,162.5 
Rest of World2.1 672.9 675.0 
Total Net sales1,805.6 432.7 1,921.7 677.5 4,837.5 
Major Product and Services
Hardware1,420.6 368.1 1,664.9 511.6 3,965.2 
Software267.3 49.2 194.4 99.1 610.0 
Services102.5 10.1 57.9 63.2 233.7 
Other(2)
15.2 5.3 4.5 3.6 28.6 
Total Net sales1,805.6 432.7 1,921.7 677.5 4,837.5 
Sales by Channel
Corporate1,805.6 1,805.6 
Small Business432.7 432.7 
Government516.1 516.1 
Education943.3 943.3 
Healthcare462.3 462.3 
Other677.5 677.5 
Total Net sales1,805.6 432.7 1,921.7 677.5 4,837.5 
Timing of Revenue Recognition
Transferred at a point in time where CDW is principal1,627.7 402.0 1,825.9 600.6 4,456.2 
Transferred at a point in time where CDW is agent112.3 26.9 58.1 23.4 220.7 
Transferred over time where CDW is principal65.6 3.8 37.7 53.5 160.6 
Total Net sales$1,805.6 $432.7 $1,921.7 $677.5 $4,837.5 
(1)Net sales by geography is generally based on the ship-to address with the exception of certain services that may be performed at, or on behalf of, multiple locations. Such service arrangements are categorized based on the bill-to address.
(2)Includes items such as delivery charges to customers.
14

CDW CORPORATION AND SUBSIDIARIES
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
(dollars in millions, except per share data, unless otherwise noted)
 Three Months Ended March 31, 2020
CorporateSmall BusinessPublicOtherTotal
Geography(1)
United States$1,907.8 $391.5 $1,525.3 $6.2 $3,830.8 
Rest of World3.2 555.2 558.4 
Total Net sales1,911.0 391.5 1,525.3 561.4 4,389.2 
Major Product and Services(2)
Hardware1,517.7 325.1 1,214.9 411.4 3,469.1 
Software272.3 52.8 235.4 93.2 653.7 
Services100.0 8.2 67.8 54.5 230.5 
Other(3)
21.0 5.4 7.2 2.3 35.9 
Total Net sales1,911.0 391.5 1,525.3 561.4 4,389.2 
Sales by Channel
Corporate1,911.0 1,911.0 
Small Business391.5 391.5 
Government568.5 568.5 
Education476.2 476.2 
Healthcare480.6 480.6 
Other561.4 561.4 
Total Net sales1,911.0 391.5 1,525.3 561.4 4,389.2 
Timing of Revenue Recognition
Transferred at a point in time where CDW is principal1,741.0 366.7 1,404.6 499.0 4,011.3 
Transferred at a point in time where CDW is agent107.6 22.0 52.3 13.2 195.1 
Transferred over time where CDW is principal62.4 2.8 68.4 49.2 182.8 
Total Net sales$1,911.0 $391.5 $1,525.3 $561.4 $4,389.2 
(1)Net sales by geography is generally based on the ship-to address with the exception of certain services that may be performed at, or on behalf of, multiple locations. Such service arrangements are categorized based on the bill-to address.
(2)Amounts have been reclassified for changes in individual product classifications to conform to the presentation for the three months ended March 31, 2021.
(3)Includes items such as delivery charges to customers.
15

CDW CORPORATION AND SUBSIDIARIES
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
(dollars in millions, except per share data, unless otherwise noted)
The following table presents Net sales by major category for the three months ended March 31, 2021 and 2020. Categories are based upon internal classifications.
 Three Months Ended March 31,
2021
2020(1)
Net SalesPercentage
of Total Net
Sales
Net SalesPercentage
of Total Net
Sales
Notebooks/Mobile Devices$1,591.8 32.9 %$1,110.5 25.3 %
Netcomm Products454.7 9.4 455.2 10.4 
Desktops265.3 5.5 382.3 8.7 
Video326.2 6.7 313.6 7.1 
Enterprise and Data Storage (Including Drives)259.9 5.4 240.9 5.5 
Other Hardware1,067.3 22.1 966.6 22.0 
Total Hardware3,965.2 82.0 3,469.1 79.0 
Software(2)
610.0 12.6 653.7 14.9 
Services(2)
233.7 4.8 230.5 5.3 
Other(3)
28.6 0.6 35.9 0.8 
Total Net sales$4,837.5 100.0 %$4,389.2 100.0 %
(1)Amounts have been reclassified for changes in individual product classifications to conform to the presentation for the three months ended March 31, 2021.
(2)Certain software and services revenues are recorded on a net basis as the Company is acting as an agent in the transaction. As a result, the category percentage of net revenues is not representative of the category percentage of gross profits.
(3)Includes items such as delivery charges to customers.
16

Item 2. Management's Discussion and Analysis of Financial Condition and Results of Operations
Unless otherwise indicated or the context otherwise requires, as used in this "Management's Discussion and Analysis of Financial Condition and Results of Operations," the terms "we," "us," "the Company," "our," "CDW" and similar terms refer to CDW Corporation and its subsidiaries. "Management's Discussion and Analysis of Financial Condition and Results of Operations" should be read in conjunction with the unaudited interim Consolidated Financial Statements and the related notes included elsewhere in this report and with the audited Consolidated Financial Statements and the related notes included in the Company's Annual Report on Form 10-K for the year ended December 31, 2020. This discussion contains forward-looking statements that are subject to numerous risks and uncertainties. Actual results may differ materially from those contained in any forward-looking statements. See "Forward-Looking Statements" at the end of this discussion.
Overview
CDW Corporation, a Fortune 500 company and member of the S&P 500 Index, is a leading multi-brand provider of information technology ("IT") solutions to small, medium and large business, government, education and healthcare customers in the US, the UK and Canada. Our broad array of offerings ranges from discrete hardware and software products to integrated IT solutions and services that include on-premise, hybrid and cloud capabilities across data center and networking, digital workspace, security and virtualization.
We are vendor, technology and consumption model "agnostic", with a solutions portfolio including more than 100,000 products and services from more than 1,000 leading and emerging brands. Our solutions are delivered in physical, virtual and cloud-based environments through approximately 7,000 customer-facing coworkers, including sellers, highly-skilled technology specialists and advanced service delivery engineers. We are a leading sales channel partner for many original equipment manufacturers ("OEMs"), software publishers and cloud providers (collectively, our "vendor partners"), whose products we sell or include in the solutions we offer. We provide our vendor partners with a cost-effective way to reach customers and deliver a consistent brand experience through our established end-market coverage, technical expertise and extensive customer access.
We have three reportable segments, Corporate, Small Business and Public. Our Corporate segment primarily serves US private sector business customers with more than 250 employees. Our Small Business segment primarily serves US private sector business customers with up to 250 employees. Our Public segment is comprised of government agencies and education and healthcare institutions in the US. We also have two other operating segments: CDW UK and CDW Canada, each of which do not meet the reportable segment quantitative thresholds and, accordingly, are included in an all other category ("Other").
We may sell all or only select products that our vendor partners offer. Each vendor partner agreement provides for specific terms and conditions, which may include one or more of the following: product return privileges, price protection policies, purchase discounts and vendor incentive programs, such as purchase or sales rebates and cooperative advertising reimbursements. We also resell software for major software publishers. Our agreements with software publishers allow the end-user customer to acquire software or licensed products and services. In addition to helping our customers determine the best software solutions for their needs, we help them manage their software agreements, including warranties and renewals. A significant portion of our advertising and marketing expenses are reimbursed through cooperative advertising programs with our vendor partners. These programs are at the discretion of our vendor partners and are typically tied to sales or other commitments to be met by us within a specified period of time.
Trends and Key Factors Affecting our Financial Performance
We believe the following key factors may have a meaningful impact on our business performance, influencing our ability to generate sales and achieve our targeted financial and operating results:
General economic conditions are a key factor affecting our results as they impact our customers' willingness to spend on information technology. This is particularly the case for our Corporate and Small Business customers, as their purchases tend to reflect confidence in their business prospects, which are driven by their discrete perceptions of business and general economic conditions. Additionally, changes in trade policy and product constraints from suppliers could have an adverse impact on our business.
17

The global spread of the novel coronavirus ("COVID-19") pandemic continues to create significant macroeconomic uncertainty, volatility and disruption, including supply constraints. Supply disruption is being caused by component availability and supply chain logistical issues resulting in extended lead times and unpredictability. Additionally, customers are focused on remote enablement, operations continuity and security to manage hybrid remote environments at scale as it becomes the future work model. We have orchestrated solutions by leveraging client devices, accessories, collaboration tools, security, software and hybrid and cloud offerings to help customers build these capabilities and achieve their objectives.
Changes in spending policies, budget priorities and funding levels, including current and future stimulus packages, are key factors influencing the purchasing levels of Government, Healthcare and Education customers. Given the COVID-19 pandemic, Education customers have prioritized their budgets towards equity and access to remote learning tools for all students and addressing learning loss. In addition, Healthcare customers' budgets have been pressured although customer spending has increased as they become more optimistic due to more elective procedures and the accelerated pace of vaccinations. As the duration and ongoing economic impacts of the COVID-19 pandemic remain uncertain, current and future budget priorities and funding levels for Government, Healthcare and Education customers may be adversely affected.
Technology trends drive customer purchasing behaviors in the market. Current technology trends are focused on delivering greater flexibility and efficiency, as well as designing IT securely. These trends are driving customer adoption of solutions such as those delivered via cloud, software defined architectures and hybrid on-premise and off-premise combinations, as well as the evolution of the IT consumption model to more "as a service" offerings, including Device as a Service and managed services. Technology trends could also change as customers consider the impact of the COVID-19 pandemic on their operations.
Key Business Metrics
We monitor a number of financial and non-financial measures and ratios on a regular basis in order to track the progress of our business and make adjustments as necessary. We believe that the most important of these measures and ratios include average daily sales, gross margin, operating margin, Net income, Non-GAAP operating income, Non-GAAP operating income margin, Non-GAAP income before income taxes, Non-GAAP net income, Net sales growth on a constant currency basis, Net income per diluted share, Non-GAAP net income per diluted share, free cash flow, return on working capital, Cash and cash equivalents, net working capital, cash conversion cycle, debt levels including available credit, sales per coworker and coworker turnover. These measures and ratios are compared to standards or objectives set by management, so that actions can be taken, as necessary, in order to achieve the standards and objectives.
In this report, we discuss Non-GAAP operating income, Non-GAAP operating income margin, Non-GAAP income before income taxes, Non-GAAP net income and Net sales growth on a constant currency basis, which are non-GAAP financial measures.
We believe these measures provide analysts, investors and management with helpful information regarding the underlying operating performance of our business, as they remove the impact of items that management believes are not reflective of underlying operating performance. Management uses these measures to evaluate period-over-period performance as management believes they provide a more comparable measure of the underlying business. For the definitions of Non-GAAP operating income, Non-GAAP operating income margin, Non-GAAP income before income taxes, Non-GAAP net income and Net sales growth on a constant currency basis and reconciliations to the most directly comparable US GAAP measure, see "Results of Operations - Non-GAAP Financial Measure Reconciliations."
18

The results of certain business metrics are as follows:
Three Months Ended March 31,
(dollars in millions)20212020
Net sales$4,837.5 $4,389.2 
Gross profit795.2 756.5 
Operating income323.4 245.8 
Net income232.6 167.9 
Non-GAAP operating income367.7 303.9 
Non-GAAP net income249.4 200.0 
Average daily sales(1)
76.8 68.6 
Net debt(2)
3,052.1 3,257.8 
Cash conversion cycle (in days)(3)
22 20 
(1)    There were 63 and 64 selling days for the three months ended March 31, 2021 and 2020, respectively.
(2)    Defined as Total debt minus Cash and cash equivalents.
(3)    Cash conversion cycle is defined as days of sales outstanding in Accounts receivable and certain receivables due from vendors plus days of supply in Merchandise inventory minus days of purchases outstanding in Accounts payable and Accounts payable-inventory financing, based on a rolling three-month average.
Results of Operations
Three Months Ended March 31, 2021 Compared to Three Months Ended March 31, 2020
Results of operations, in dollars and as a percentage of Net sales are as follows:
Three Months Ended March 31,
20212020
 (dollars in millions)Dollars in
Millions
Percentage of
Net Sales
Dollars in
Millions
Percentage of
Net Sales
Net sales$4,837.5 100.0 %$4,389.2 100.0 %
Cost of sales4,042.3 83.6 3,632.7 82.8 
Gross profit795.2 16.4 756.5 17.2 
Selling and administrative expenses471.8 9.7 510.7 11.6 
Operating income323.4 6.7 245.8 5.6 
Interest expense, net(35.6)(0.7)(37.9)(0.9)
Other income, net1.1 — 3.9 0.1 
Income before income taxes288.9 6.0 211.8 4.8 
Income tax expense(56.3)(1.2)(43.9)(1.0)
Net income$232.6 4.8 %$167.9 3.8 %
19

Net sales
Net sales by segment, in dollars and as a percentage of total Net sales, and the year-over-year dollar and percentage change in Net sales are as follows:
Three Months Ended March 31,
20212020
(dollars in millions)Net SalesPercentage
of Total Net Sales
Net SalesPercentage
of Total Net Sales
Dollar
Change
Percent
Change
Average Daily Sales Percent Change(1)
Corporate$1,805.6 37.3 %$1,911.0 43.5 %$(105.4)(5.5)%(4.0)%
Small Business432.7 8.9 391.5 8.9 41.2 10.5 12.3 
Public:
Government516.1 10.7 568.5 13.0 (52.4)(9.2)(7.8)
Education943.3 19.5 476.2 10.8 467.1 98.1 101.2 
Healthcare462.3 9.6 480.6 11.0 (18.3)(3.8)(2.3)
Total Public1,921.7 39.8 1,525.3 34.8 396.4 26.0 28.0 
Other677.5 14.0 561.4 12.8 116.1 20.7 22.6 
Total Net sales$4,837.5 100.0 %$4,389.2 100.0 %$448.3 10.2 %12.0 %
(1)There were 63 and 64 selling days for the three months ended March 31, 2021 and 2020, respectively.
Total Net sales for the three months ended March 31, 2021 increased $448 million to $4,838 million, compared to the three months ended March 31, 2020. There was one less selling day in the three months ended March 31, 2021 compared to the same period of 2020, and Net sales on an average daily sales basis increased 12.0%. Excluding the impact of foreign currency fluctuations, constant currency Net sales growth on an average daily sales basis was 10.9%. For additional information, see "Non-GAAP Financial Measure Reconciliations" below regarding constant currency Net sales growth.
For the three months ended March 31, 2021, Net sales growth was driven by Education customers prioritizing equity and access to remote learning tools for all students and ways to address learning loss experienced throughout the COVID-19 pandemic. To improve the remote learning experience and to prepare to return to school, Education customers focused on integrated solutions including notebooks/mobile devices, accessories, video and services. Our non-Education customers continued to focus on optimizing their work from home environment as Net sales growth was driven by the shift to notebooks/mobile devices from desktops and the continued mix into Software as a Service. For additional information, see Note 11 (Segment Information) to the accompanying Consolidated Financial Statements.
Corporate segment Net sales for the three months ended March 31, 2021 decreased $105 million, or 5.5%, compared to the three months ended March 31, 2020. On an average daily sales basis, Corporate segment Net sales decreased 4.0%. The effects of the COVID-19 pandemic continued to impact demand from certain customers. Expectations that a hybrid environment will become the future work model resulted in lower demand for desktops and video, partially offset by increased demand for notebooks/mobile devices.
Small Business segment Net sales for the three months ended March 31, 2021 increased $41 million, or 10.5%, compared to the three months ended March 31, 2020. On an average daily sales basis, Small Business segment Net sales increased 12.3%. Customers continued to focus on productivity and mobility as Net sales growth was driven by the shift to notebooks/mobile devices from desktops.
Public segment Net sales for the three months ended March 31, 2021 increased $396 million, or 26.0%, compared to the three months ended March 31, 2020. On an average daily sales basis, Public segment Net sales increased 28.0%. Net sales to Education customers increased 101.2% on an average daily sales basis primarily driven by integrated solutions including notebooks/mobile devices, accessories, video and services. Net sales to Government customers decreased 7.8% on an average daily sales basis primarily driven by software reflecting the continued mix into Software as a Service and the completion of the Census project, comprised of other hardware, including accessories and smartphones, and services. These decreases were partially offset by increases in notebooks/mobile devices and enterprise storage. Net sales to Healthcare customers decreased 2.3% on an average daily sales basis primarily due to desktops as uncertainty about the impacts of the COVID-19 pandemic remain.
20

Net sales in Other, which is comprised of results from our UK and Canadian operations, for the three months ended March 31, 2021 increased $116 million, or 20.7%, compared to the three months ended March 31, 2020. On an average daily sales basis, Other increased 22.6%. Customers in the UK and Canada continued to focus on productivity and mobility as Net sales growth was driven by the shift to notebooks/mobile devices from desktops, which also contributed to growth in Other hardware, including accessories. The UK and Canada also benefited from increased Net sales to public customers, many of whom had fiscal year-ends. UK customer confidence continued to improve as a result of the completion of the UK/European trade agreement and higher vaccination rates. The impact of foreign currency exchange further increased Other Net sales by approximately 840 basis points, primarily due to the favorable translation of the Canadian dollar and British pound to the US dollar.
Gross profit
Gross profit increased $39 million, or 5.1%, to $795 million for the three months ended March 31, 2021, compared to $757 million for the three months ended March 31, 2020. As a percentage of Net sales, Gross profit margin decreased 80 basis points to 16.4% for the three months ended March 31, 2021. The decrease in Gross profit margin was primarily driven by lower product margin, including notebook mix and rate, and overlapping higher margin configuration services in the prior year, partially offset by an increase in the mix of netted down revenues, primarily Software as a Service.
Selling and administrative expenses
Selling and administrative expenses decreased $39 million, or 7.6%, to $472 million for the three months ended March 31, 2021, compared to $511 million for the three months ended March 31, 2020. The decrease was primarily due to lower bad debt expense, lower intangible asset amortization and travel and entertainment expenses, partially offset by higher investments in coworkers. Total coworker count was 10,186, up 82 from 10,104 at March 31, 2020 primarily due to an increase in customer-facing coworkers as a result of our recent acquisitions.
As a percentage of Net sales, Selling and administrative expenses decreased 190 basis points to 9.7% during the three months ended March 31, 2021, compared to 11.6% for the three months ended March 31, 2020, primarily due to lower bad debt expense, lower intangible asset amortization, lower travel and entertainment expenses and lower sales payroll expenses.
Operating income
Operating income by segment, in dollars and as a percentage of Net sales, and the year-over-year percentage change are as follows:
Three Months Ended March 31,
 20212020 
 Dollars in
Millions
Operating
Margin
Dollars in
Millions
Operating
Margin
Percent Change
in Operating
Income
Segments:(1)
Corporate$161.4 8.9 %$127.4 6.7 %26.7 %
Small Business42.8 9.9 27.3 7.0 56.6 
Public136.7 7.1 112.4 7.4 21.6 
Other(2)
27.7 4.1 14.7 2.6 88.7 
Headquarters(3)
(45.2)nm*(36.0)nm*(25.7)
Total Operating income$323.4 6.7 %$245.8 5.6 %31.6 %
* Not meaningful
(1)Segment operating income includes the segment's direct operating income, allocations for certain Headquarters costs, allocations for income and expenses from logistics services, certain inventory adjustments and volume rebates and cooperative advertising from vendors.
(2)Includes the financial results for our other operating segments, CDW UK and CDW Canada, which do not meet the reportable segment quantitative thresholds.
(3)Includes certain Headquarters' function costs that are not allocated to the segments.
21

Operating income was $323 million for the three months ended March 31, 2021, an increase of $77 million, or 31.6%, compared to $246 million for the three months ended March 31, 2020. Operating income increased primarily due to higher Gross profit dollars, lower bad debt expense and lower intangible asset amortization, partially offset by higher payroll expenses due to investments in coworkers. Total operating margin percentage increased 110 basis points to 6.7% for the three months ended March 31, 2021, from 5.6% for the three months ended March 31, 2020, primarily due to lower bad debt expense, lower intangible asset amortization, lower payroll expenses, and lower travel and entertainment expenses as a percentage of Net sales, partially offset by lower Gross profit margin.
Corporate segment Operating income was $161 million for the three months ended March 31, 2021, an increase of $34 million, or 26.7%, compared to $127 million for the three months ended March 31, 2020. Corporate segment Operating income increased primarily due to lower bad debt expense and lower intangible asset amortization. Corporate segment operating margin percentage increased 220 basis points to 8.9% for the three months ended March 31, 2021, from 6.7% for the three months ended March 31, 2020, primarily due to lower bad debt expense and lower intangible asset amortization as a percentage of Net sales, and an increase in the mix of netted down revenues, primarily Software as a Service.
Small Business segment Operating income was $43 million for the three months ended March 31, 2021, an increase of $16 million, or 56.6%, compared to $27 million for the three months ended March 31, 2020. Small Business segment Operating income increased primarily due to higher Gross profit dollars, lower intangible asset amortization and lower bad debt expense. Small Business segment operating margin percentage increased 290 basis points to 9.9% for the three months ended March 31, 2021, from 7.0% for the three months ended March 31, 2020, primarily due to lower intangible asset amortization, lower bad debt expense and lower payroll as a percentage of Net sales, and an increase in the mix of netted down revenues, primarily Software as a Service.
Public segment Operating income was $137 million for the three months ended March 31, 2021, an increase of $25 million, or 21.6%, compared to $112 million for the three months ended March 31, 2020. Public segment Operating income increased primarily due to higher Gross profit dollars and lower bad debt expense. Public segment operating margin percentage decreased 30 basis points to 7.1% for the three months ended March 31, 2021, from 7.4% for the three months ended March 31, 2020, primarily due to lower product margin, partially offset by lower payroll expenses, lower bad debt expense, lower intangible asset amortization, and lower travel and entertainment expenses as a percentage of Net sales.
Other Operating income was $28 million for the three months ended March 31, 2021, an increase of $13 million, or 88.7%, compared to $15 million for the three months ended March 31, 2020. Other Operating income increased primarily due to higher Gross profit dollars and lower bad debt expense, partially offset by higher sales payroll. Other operating margin percentage increased 150 basis points to 4.1% for the three months ended March 31, 2021, from 2.6% for the three months ended March 31, 2020, primarily due to lower bad debt expense, lower payroll expenses, lower integration costs, and lower travel and entertainment expenses as a percentage of Net sales, partially offset by lower product margin.
Interest expense, net
Interest expense, net, for the three months ended March 31, 2021 was $36 million, a decrease of $2 million compared to $38 million for the three months ended March 31, 2020. This decrease was primarily driven by a lower effective interest rate on the Term Loan in 2021 compared to 2020 and the benefits from the August 2020 senior notes refinancing, partially offset by additional interest expense on the senior notes issued in April 2020.
Income tax expense
Income tax expense was $56 million and $44 million for the three months ended March 31, 2021 and 2020, respectively. The effective tax rate, expressed by calculating the income tax expense as a percentage of Income before income taxes, was 19.5% and 20.7% for the three months ended March 31, 2021 and 2020, respectively. The effective income tax rate for the three months ended March 31, 2021 and 2020 differed from the US federal statutory rate of 21.0% primarily due to excess tax benefits on equity-based compensation, partially offset by state and local income taxes.
The lower effective tax rate for the three months ended March 31, 2021 as compared to the same period of the prior year was primarily attributable to higher excess tax benefits on equity-based compensation, lower non-deductible expenses and lower global intangible low taxed income.
Non-GAAP Financial Measure Reconciliations
We have included reconciliations of Non-GAAP operating income, Non-GAAP operating income margin, Non-GAAP income before income taxes, Non-GAAP net income, and Net sales growth on a constant currency basis for the three months ended March 31, 2021 and 2020 below.
22

Non-GAAP operating income excludes, among other things, charges related to the amortization of acquisition-related intangible assets, equity-based compensation and the associated payroll taxes, and acquisition and integration expenses. Non-GAAP operating income margin is defined as Non-GAAP operating income as a percentage of Net sales. Non-GAAP income before income taxes and Non-GAAP net income exclude, among other things, charges related to acquisition-related intangible asset amortization, equity-based compensation, acquisition and integration expenses, and the associated tax effects of each. Net sales growth on a constant currency basis is defined as Net sales growth excluding the impact of foreign currency translation on Net sales compared to the prior period.
Non-GAAP operating income, Non-GAAP operating income margin, Non-GAAP income before income taxes, Non-GAAP net income and Net sales growth on a constant currency basis are considered non-GAAP financial measures. Generally, a non-GAAP financial measure is a numerical measure of a company's performance or financial position that either excludes or includes amounts that are not normally included or excluded in the most directly comparable measure calculated and presented in accordance with US GAAP. Non-GAAP measures used by management may differ from similar measures used by other companies, even when similar terms are used to identify such measures.
We believe these measures provide analysts, investors and management with helpful information regarding the underlying operating performance of our business, as they remove the impact of items that management believes are not reflective of underlying operating performance. Management uses these measures to evaluate period-over-period performance as management believes they provide a more comparable measure of the underlying business.
Non-GAAP operating income
Non-GAAP operating income was $368 million for the three months ended March 31, 2021, an increase of $64 million, or 21.0%, compared to $304 million for the three months ended March 31, 2020. As a percentage of Net sales, Non-GAAP operating income was 7.6% and 6.9% for the three months ended March 31, 2021 and 2020, respectively.
Three Months Ended March 31,
(dollars in millions)20212020
Operating income, as reported$323.4 $245.8 
Amortization of intangibles(1)
21.6 44.6 
Equity-based compensation15.8 8.8 
Other adjustments(2)
6.9 4.7 
Non-GAAP operating income$367.7 $303.9 
Non-GAAP operating income margin7.6 %6.9 %
(1)Includes amortization expense for acquisition-related intangible assets, primarily customer relationships, customer contracts and trade names.
(2)Includes other expenses such as acquisition and integration expenses, payroll taxes on equity-based compensation and expenses related to the relocation of the downtown Chicago office.
23

Non-GAAP net income
Non-GAAP net income was $249 million for the three months ended March 31, 2021, an increase of $49 million, or 24.7%, compared to $200 million for the three months ended March 31, 2020.
Three Months Ended March 31,
20212020
(dollars in millions)Income before income taxes
Income tax expense(1)
Net incomeIncome before income taxes
Income tax expense(1)
Net income
US GAAP, as reported$288.9 $(56.3)$232.6 $211.8 $(43.9)$167.9 
Amortization of intangibles(2)
21.6 (5.4)16.2 44.6 (11.1)33.5 
Equity-based compensation15.8 (20.8)(5.0)8.8 (13.7)(4.9)
Other adjustments(3)
7.3 (1.7)5.6 4.7 (1.2)3.5 
Non-GAAP$333.6 $(84.2)$249.4 $269.9 $(69.9)$200.0 
(1)Income tax on non-GAAP adjustments includes excess tax benefits associated with equity-based compensation.
(2)Includes amortization expense for acquisition-related intangible assets, primarily customer relationships, customer contracts and trade names.
(3)Includes other expenses such as acquisition and integration expenses, payroll taxes on equity-based compensation, expenses related to the relocation of the downtown Chicago office and a net loss on extinguishment of long-term debt.
Net sales growth on a constant currency basis
Net sales for the three months ended March 31, 2021 increased $448 million, or 10.2%, to $4,838 million, compared to the three months ended March 31, 2020. Net sales on a constant currency basis, which excludes the impact of foreign currency translation, increased $406 million, or 9.2%.
Three Months Ended March 31,
(dollars in millions)20212020% Change
Average Daily % Change(1)
Net sales, as reported$4,837.5 $4,389.2 10.2 %12.0 %
Foreign currency translation(2)
— 42.2 
Net sales, on a constant currency basis$4,837.5 $4,431.4 9.2 %10.9 %
(1)There were 63 and 64 selling days for the three months ended March 31, 2021 and 2020, respectively.
(2)Represents the effect of translating the prior year results of CDW UK and CDW Canada at the average exchange rates applicable in the current year.
Seasonality
While we have not historically experienced significant seasonality throughout the year, sales in our Corporate segment, which primarily serves US private sector business customers with more than 250 employees, are typically higher in the fourth quarter than in other quarters due to customers spending their remaining technology budget dollars at the end of the year. Additionally, sales in our Public segment have historically been higher in the third quarter than in other quarters primarily due to the buying patterns of the federal government and education customers. In the first quarter we experienced variability compared to historic seasonality trends. As uncertainty due to the COVID-19 pandemic remains, seasonality is expected to continue to be different than historical experience.
Liquidity and Capital Resources
Overview
We finance our operations and capital expenditures with internally generated cash from operations and borrowings under our revolving credit facility. As of March 31, 2021, we had $1.3 billion of availability for borrowings under our senior secured asset-based revolving credit facility. Our liquidity and borrowing plans are established to align with our financial and strategic planning processes and ensure we have the necessary funding to meet our operating commitments, which primarily include the purchase of inventory, payroll and general expenses. We also take into consideration our overall capital allocation strategy,
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which includes investment for future growth, dividend payments, acquisitions and share repurchases. We believe we have adequate sources of liquidity and funding available for at least the next year; however, there are a number of factors that may negatively impact our available sources of funds. The amount of cash generated from operations will be dependent upon factors such as the successful execution of our business plan, general economic conditions and working capital management, including accounts receivable.
Long-Term Debt and Financing Arrangements
During the first quarter of 2021, we amended, extended and increased the size of the Revolving Loan. As a result of the amended Revolving Loan, the variable rate CDW UK revolving credit facility was closed. Additionally, we paid off the remaining principal amount on the variable rate CDW UK term loan by drawing on the amended Revolving Loan.
As of March 31, 2021, we had total indebtedness of $3.9 billion, of which $1.5 billion was secured indebtedness. At March 31, 2021, we were in compliance with the covenants under our various credit agreements and indentures.
For additional information regarding our debt and refinancing activities, see Note 7 (Long-Term Debt) to the accompanying Consolidated Financial Statements.
Inventory Financing Agreements
We have entered into agreements with certain financial intermediaries to facilitate the purchase of inventory from various suppliers under certain terms and conditions. These amounts are classified separately as Accounts payable-inventory financing on the Consolidated Balance Sheets. We do not incur any interest expense associated with these agreements as balances are paid when they are due. For additional information, see Note 5 (Inventory Financing Agreements) to the accompanying Consolidated Financial Statements.
Share Repurchase Program
During the three months ended March 31, 2021, we repurchased 2.4 million shares of our common stock for $358 million under the previously announced share repurchase program. For additional information on our share repurchase program, see "Part II, Item 2, Unregistered Sales of Equity Securities and Use of Proceeds."
Dividends
A summary of 2021 dividend activity for our common stock is as follows:
Dividend AmountDeclaration DateRecord DatePayment Date
$0.40February 10, 2021February 25, 2021March 10, 2021
On May 5, 2021, we announced that our Board of Directors declared a quarterly cash dividend of $0.40 per common share. The dividend will be paid on June 10, 2021 to all stockholders of record as of the close of business on May 25, 2021.
The payment of any future dividends will be at the discretion of our Board of Directors and will depend upon our results of operations, financial condition, business prospects, capital requirements, contractual restrictions, any potential indebtedness we may incur, restrictions imposed by applicable law, tax considerations and other factors that our Board of Directors deems relevant. In addition, our ability to pay dividends on our common stock will be limited by restrictions on our ability to pay dividends or make distributions to our stockholders and on the ability of our subsidiaries to pay dividends or make distributions to us, in each case, under the terms of our current and any future agreements governing our indebtedness.
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Cash Flows
Cash flows from operating, investing and financing activities are as follows:
Three Months Ended March 31,
 (dollars in millions)20212020
Net cash provided by (used in):
Operating activities$344.6 $223.0 
Investing Activities
Capital expenditures(1)
(20.7)(25.4)
Acquisition of business, net of cash acquired(212.9)— 
Cash flows used in investing activities(233.6)(25.4)
Financing Activities
Net change in accounts payable - inventory financing(180.3)(81.4)
Financing payments for revenue generating assets(42.9)— 
Other cash flows used in financing activities(420.3)(48.6)
Cash flows used in financing activities(643.5)(130.0)
Effect of exchange rate changes on cash and cash equivalents0.9 (7.2)
Net (decrease) increase in cash and cash equivalents$(531.6)$60.4 
(1)Includes expenditures for revenue generating assets.
Operating Activities
Cash flows provided by operating activities are as follows:
Three Months Ended March 31,
(dollars in millions)20212020Change
Net income$232.6 $167.9 $64.7 
Adjustments for the impact of non-cash items(1)
58.8 133.4 (74.6)
Net income adjusted for the impact of non-cash items291.4 301.3 (9.9)
Changes in assets and liabilities:
    Accounts receivable(2)
(15.7)(209.0)193.3 
    Merchandise inventory(3)
15.4 (66.4)81.8 
    Accounts payable-trade(4)
(37.2)157.4 (194.6)
    Other(5)
90.7 39.7 51.0 
Net cash provided by operating activities$344.6 $223.0 $121.6 

(1)Includes items such as depreciation and amortization, deferred income taxes, provision for credit losses and equity-based compensation expense.
(2)The change is primarily due to improved collection performance in 2021 and the timing of sales in 2020.
(3)The change is primarily due to a slight decrease in inventory in 2021 as compared to an increase in 2020 related to COVID-19 to address supply constraints.
(4)The change is primarily due to mixing out of vendors with extended payment terms.
(5)The change is primarily due to higher contract liabilities in 2021 and lower receivables from vendors in 2020, partially offset by higher accruals for investments in coworkers at the end of 2020 that was paid in 2021.
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In order to manage our working capital and operating cash needs, we monitor our cash conversion cycle, defined as days of sales outstanding in accounts receivable plus days of supply in inventory minus days of purchases outstanding in accounts payable, based on a rolling three-month average. Components of our cash conversion cycle are as follows:
March 31,
(in days)20212020
Days of sales outstanding (DSO)(1)
57 58 
Days of supply in inventory (DIO)(2)
16 14 
Days of purchases outstanding (DPO)(3)
(51)(52)
Cash conversion cycle22 20 
(1)Represents the rolling three-month average of the balance of Accounts receivable, net at the end of the period, divided by average daily Net sales for the same three-month period. Also incorporates components of other miscellaneous receivables.
(2)Represents the rolling three-month average of the balance of Merchandise inventory at the end of the period divided by average daily Cost of sales for the same three-month period.
(3)Represents the rolling three-month average of the combined balance of Accounts payable-trade, excluding cash overdrafts, and Accounts payable-inventory financing at the end of the period divided by average daily Cost of sales for the same three-month period.
The cash conversion cycle increased to 22 days at March 31, 2021, compared to 20 days at March 31, 2020. DSO and DPO both decreased 1 day and DIO increased 2 days compared to March 31, 2020. The decrease in DSO was primarily due to improved collections in 2021. The decrease in DPO is primarily due to mixing out of vendors with extended payment terms. The increase in DIO was driven by higher inventory levels in 2021 to support customers in the current supply environment.
Investing Activities
Net cash used in investing activities increased $208 million for the three months ended March 31, 2021 compared to March 31, 2020. This increase was primarily due to the acquisition of Amplified IT LLC on March 15, 2021, partially offset by decreased Capital expenditures. For additional information regarding the acquisition, see Note 3 (Acquisition) to the accompanying Consolidated Financial Statements.
Financing Activities
Net cash used in financing activities increased $514 million for the three months ended March 31, 2021 compared to March 31, 2020. The increase was primarily driven by the higher share repurchases, the mixing out of vendors with extended payment terms under our inventory financing arrangements, decreased borrowings under our revolving credit facilities and increased financing payments for revenue generating assets. For additional information regarding the inventory financing agreements and debt activities, see Note 5 (Inventory Financing Agreements) and Note 7 (Long-Term Debt) to the accompanying Consolidated Financial Statements.
Issuers and Guarantors of Debt Securities
Each series of our outstanding unsecured senior notes (the "Notes") are issued by CDW LLC and CDW Finance Corporation (the "Issuers") and are guaranteed by CDW Corporation ("Parent") and each of CDW LLC's direct and indirect, 100% owned, domestic subsidiaries (the "Guarantor Subsidiaries" and, together with Parent, the "Guarantors"). All guarantees by Parent and the Guarantors are joint and several, and full and unconditional; provided that guarantees by the Guarantor Subsidiaries are subject to certain customary release provisions contained in the indentures governing the Notes.
The Notes and the related guarantees are the Issuers’ and the Guarantors’ senior unsecured obligations and are:
structurally subordinated to all existing and future indebtedness and other liabilities of our non-guarantor subsidiaries and;
rank equal in right of payment with all of the Issuers' and the Guarantors’ existing and future unsecured senior debt.
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The following tables set forth Balance Sheet information as of March 31, 2021 and December 31, 2020, and Statement of Operations information for the three months ended March 31, 2021 and for the year ended December 31, 2020. The financial information includes the accounts of the Issuers and the accounts of the Guarantors (the "Obligor Group"). The financial information of the Obligor Group is presented on a combined basis and the intercompany balances and transactions between the Obligor Group have been eliminated.
Balance Sheet Information
(dollars in millions)March 31, 2021December 31, 2020
Current assets$4,487.0 $5,161.3 
   Goodwill2,452.7 2,239.1 
   Other assets550.6 572.1 
Total Non-current assets3,003.3 2,811.2 
Current liabilities2,965.9 3,265.0 
   Long-term debt3,853.7 3,856.5 
   Other liabilities178.1 209.8 
Total Long-term liabilities4,031.8 4,066.3 
Statement of Operations Information
(dollars in millions)Three Months Ended March 31, 2021Year Ended December 31, 2020
Net sales$4,160.0 $16,380.8 
Gross profit693.1 2,851.8 
Operating income295.7 1,113.2 
Net income209.8 738.8 
Commitments and Contingencies
The information set forth in Note 10 (Commitments and Contingencies) to the accompanying Consolidated Financial Statements is incorporated herein by reference.
Critical Accounting Policies and Estimates
Our critical accounting policies have not changed from those reported in "Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations" in our Annual Report on Form 10-K for the year ended December 31, 2020.
Recent Accounting Pronouncements
The information set forth in Note 2 (Recent Accounting Pronouncements) to the accompanying Consolidated Financial Statements is incorporated herein by reference.
Forward-Looking Statements
This report contains "forward-looking statements" within the meaning of the federal securities laws. All statements other than statements of historical fact are forward-looking statements. These statements relate to analyses and other information, which are based on forecasts of future results or events and estimates of amounts not yet determinable. These statements also relate to our future prospects, developments and business strategies. We claim the protection of The Private Securities Litigation Reform Act of 1995 for all forward-looking statements in this report.
These forward-looking statements are identified by the use of terms and phrases such as "anticipate," "assume," "believe," "estimate," "expect," "goal," "intend," "plan," "potential," "predict," "project," "target" and similar terms and phrases or future or conditional verbs such as "could," "may," "should," "will," and "would." However, these words are not the exclusive means of identifying such statements. Although we believe that our plans, intentions and other expectations reflected in or suggested by such forward-looking statements are reasonable, we cannot assure you that we will achieve those plans, intentions or expectations. All forward-looking statements are subject to risks and uncertainties that may cause actual results or events to differ materially from those that we expected.
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Important factors that could cause actual results or events to differ materially from our expectations, or cautionary statements, are disclosed under the section entitled "Risk Factors" included in our Annual Report on Form 10-K for the year ended December 31, 2020 and from time to time in our subsequent Quarterly Reports on Form 10-Q and our other US Securities and Exchange Commission ("SEC") filings. These factors include, among others, CDW's relationships with vendor partners and terms of their agreements; continued innovations in hardware, software and services offerings by CDW's vendor partners; substantial competition that could reduce CDW's market share; the continuing development, maintenance and operation of CDW's information technology systems; potential breaches of data security and failure to protect our information technology systems from cybersecurity threats; potential failures to provide high-quality services to CDW's customers; potential losses of any key personnel; potential adverse occurrences at one of CDW's primary facilities or customer data centers; increases in the cost of commercial delivery services or disruptions of those services; CDW's exposure to accounts receivable and inventory risks; future acquisitions or alliances; fluctuations in CDW's operating results; fluctuations in foreign currency; global and regional economic and political conditions including uncertainties related to COVID-19; potential interruptions of the flow of products from suppliers; decreases in spending on technology products and services; potential failures to comply with Public segment contracts or applicable laws and regulations; current and future legal proceedings and audits; changes in laws, including regulations or interpretations thereof; CDW's level of indebtedness and ability to generate sufficient cash to service such indebtedness; restrictions imposed by agreements relating to CDW's indebtedness on its operations and liquidity; changes in, or the discontinuation of, CDW's share repurchase program or dividend payments; and other risk factors or uncertainties identified from time to time in CDW's filings with the SEC. All written and oral forward-looking statements attributable to us, or persons acting on our behalf, are expressly qualified in their entirety by the cautionary statements contained in the section entitled "Risk Factors" and elsewhere in our Annual Report on Form 10-K for the year ended December 31, 2020 as well as other cautionary statements that are made from time to time in our other SEC filings and public communications. You should evaluate all forward-looking statements made in this report in the context of these risks and uncertainties.
We caution you that the important factors referenced above may not reflect all of the factors that could cause actual results or events to differ from our expectations. In addition, we cannot assure you that we will realize the results or developments we expect or anticipate or, even if substantially realized, that they will result in the consequences or affect us or our operations in the way we expect. The forward-looking statements included in this report are made only as of the date hereof. We undertake no obligation to publicly update or revise any forward-looking statement as a result of new information, future events or otherwise, except as otherwise required by law.
Item 3. Quantitative and Qualitative Disclosures About Market Risk
See "Management's Discussion and Analysis of Financial Condition and Results of Operations" and "Quantitative and Qualitative Disclosures of Market Risks" in the Company's Annual Report on Form 10-K for the year ended December 31, 2020. As of March 31, 2021, there have been no material changes in this information.
Item 4. Controls and Procedures
Evaluation of Disclosure Controls and Procedures
The Company's management, with the participation of the Company's Chief Executive Officer and Chief Financial Officer, has evaluated the effectiveness of the Company's disclosure controls and procedures (as such term is defined in Rule 13a-15(e) or Rule 15d-15(e) under the Securities Exchange Act of 1934, as amended (the "Exchange Act")) as of the end of the period covered by this report. Based on such evaluation, the Company's management, including the Company's Chief Executive Officer and Chief Financial Officer, has concluded that, as of the end of such period, the Company's disclosure controls and procedures were effective in recording, processing, summarizing and reporting, on a timely basis, information required to be disclosed by the Company in the reports that it files or submits under the Exchange Act, and that information is accumulated and communicated to the Company's management, including the Company's Chief Executive Officer and Chief Financial Officer, as appropriate to allow timely discussions regarding required disclosure.
Changes in Internal Control over Financial Reporting
There have been no changes in the Company's internal control over financial reporting during the three months ended March 31, 2021 that have materially affected, or are reasonably likely to materially affect, our internal control over financial reporting.
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PART II—OTHER INFORMATION
Item 1. Legal Proceedings
The information set forth in Note 10 (Commitments and Contingencies) to the accompanying Consolidated Financial Statements included in "Part I, Item 1. Financial Statements" of this report is incorporated herein by reference.
Item 1A. Risk Factors
See "Risk Factors" in the Company's Annual Report on Form 10-K for the year ended December 31, 2020.
Item 2. Unregistered Sales of Equity Securities and Use of Proceeds
Unregistered Sales of Equity Securities
None.
Issuer Purchases of Equity Securities
On February 7, 2019, we announced that our Board of Directors authorized a $1.0 billion increase to our share repurchase program under which we may repurchase shares of our common stock in the open market through privately negotiated or other transactions, depending on share price, market conditions and other factors. On February 10, 2021, we announced that our Board of Directors authorized a $1.25 billion increase to our share repurchase program.
Information relating to the Company's purchases of its common stock during the three months ended March 31, 2021 is as follows:
PeriodTotal Number of Shares Purchased
(in millions)
Average Price Paid per ShareTotal Number of Shares Purchased as Part of a Publicly Announced Program
(in millions)
Maximum Dollar Value of Shares that May Yet be Purchased Under the Program(1)
(in millions)
January 1 through January 31, 20210.8 $133.27 0.8 $235.4 
February 1 through February 28, 20210.7 $150.11 0.7 $1,383.0 
March 1 through March 31, 20210.9 $158.03 0.9 $1,229.6 
Total2.4 2.4 
(1)The amounts presented in this column are the remaining total authorized value to be spent after each month's repurchases.
Item 3. Defaults Upon Senior Securities
None.
Item 4. Mine Safety Disclosures
Not applicable.
Item 5. Other Information
None.
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Item 6. Exhibits
ExhibitDescription
10.1
10.2*
22.1
31.1*
31.2*
32.1**
32.2**
101.INS*XBRL Instance Document - the instance document does not appear in the Interactive Data File because its XBRL tags are embedded within the Inline XBRL document.
101.SCH*Inline XBRL Taxonomy Extension Schema Document.
101.CAL*Inline XBRL Taxonomy Extension Calculation Linkbase Document.
101.DEF*Inline XBRL Taxonomy Extension Definition Linkbase Document.
101.LAB*Inline XBRL Taxonomy Extension Label Linkbase Document.
101.PRE*Inline XBRL Taxonomy Extension Presentation Linkbase Document.
104*Cover Page Interactive Data File (embedded within the Inline XBRL document).
________________
*    Filed herewith
**    These items are furnished and not filed.
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SIGNATURES
Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned thereunto duly authorized.
CDW CORPORATION
Date:May 5, 2021By:/s/ Collin B. Kebo
Collin B. Kebo
Senior Vice President and Chief Financial Officer
(Duly authorized officer and principal financial officer)
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